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Reckitt Benckiser Group plc

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FY2019 Annual Report · Reckitt Benckiser Group plc
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Rejuvenating RB

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Reckitt Benckiser Group plc
Reckitt Benckiser Group plc
Annual Report and Financial Statements 2018
Annual Report and Financial Statements 2019

 
 
 
 
 
 
 
 
 
I N T R O D U C T I O N

Welcome

Our purpose 
We exist to protect, heal and nurture in the relentless pursuit of a cleaner 
and healthier world. 

Our fight 
We have a fight on our hands. A fight to make access to the highest quality 
hygiene, wellness and nourishment a right and not a privilege. 

Health

48Page

Chief Executive’s Statement

CONTENTS

Strategic Report

01 

02 

04 

06 

10 

12 

14 

18 

20 

24 

28 

32 

36 

40 

46 

48 

52 

56 

58 

64 

77 

Financial highlights

Health and Hygiene Home – at a glance

Chairman’s statement

Chief Executive’s statement

Our business model

How purpose drives our performance

Mapping what matters to our stakeholders

KPIs

Consumers

Customers

People

Partners

Communities

Environment

s172 statement

Health operating review

Hygiene Home operating review

Non-financial information statement

Financial review

Risk management

Viability statement

Governance 

78 

84 

86 

88 

Board of Directors

Executive Committee

Corporate Governance – Chairman’s statement

Corporate Governance statement

Nomination Committee Report

97 
103  Audit Committee Report
CRSEC Committee Report

111 

117 

138 

141 

Directors’ Remuneration Report

Report of the Directors

Statement of Directors’ Responsibilities

Financial Statements

143 

Independent Auditors Report

Financial Statements

152 
223  Shareholder Information

Hygiene Home

06Page

52Page

F I N A N C I A L H I G H L I G H T S 

Net Revenue

Health

Hygiene Home

£12.8bn

+0.8% LFL growth4 
Reported growth +2%

61%

of RB Total Net Revenue 

39%

of RB Total Net Revenue 

Adjusted Operating Margin4

Operating Margin

26.2%

-50bps

(15.2%)

n/m3

Adjusted Earnings Per Share (diluted)4

Reported Loss Per Share (diluted)

Total dividend for the year

349.0p

+3% 

(519.7p)

-271%

174.6p

+2%

S O C I E T Y

Net Revenue from more sustainable 
products1, 2

Number of people informed through 
health and hygiene messaging and 
campaigns since 2013

FTSE4Good Index membership 

24.6%

956m

16

consecutive years, including meeting 
20 additional Breast-Milk-Substitute (BMS) 
criteria since 2018

E N V I R O N M E N T

Greenhouse gas emissions per unit  
of production1 

Water use per unit of production1 

42%

reduction since 2012

37%

reduction since 2012

1  Excluding our Infant and Child Nutrition (IFCN) business 

– see RB insights (www.rb.com/responsibility/
policies-and-reports) for details.

2  Calculated for 12 months ending 30 September 2019.
3  Not meaningful.
4  Non GAAP measures are defined on page 62.

01

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Health

AT   A   G L A N C E

Health Net Revenue

2019

£7,815m

2018

£7,762m

Our Health portfolio is unique and 
compelling, with products that 
provide pain relief, protection, 
hygiene, wellness and nutrition, 
spanning the whole of life’s journey.

LFL Growth1

Actual Growth

(1.0%)

+0.7%

Adjusted Operating Profit1

Adjusted Operating Margin1 

£2,088m

+26.7%

50%

50%

38%

25%

37%

G E O G R A P H I C P R O F I L E

Developed markets

Developing markets

C AT E G O RY P R O F I L E

Infant nutrition

Over the counter (OTC)

1. Non GAAP measures are defined on page 62.

Wellness, health hygiene and VMS

K E Y H E A LT H & N U T R I T I O N B R A N D S

From 2020, Nutrition will  
operate as a separate global 
business unit, focused on  
bringing innovative solutions  
to nourish the body at all  
stages of life

02

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Hygiene 
Home

Hygiene Home Net Revenue

2019

£5,031m

2018

£4,835m

Our Hygiene Home portfolio brings 
innovative solutions to households 
across the world. They eliminate 
dirt, germs, pests and odours that 
impact health and happiness. Good 
hygiene is the foundation of health.

LFL Growth1

Actual Growth

+3.6%

+4.1%

Adjusted Operating Profit1

Adjusted Operating Margin1 

£1,279m

+25.4%

G E O G R A P H I C P R O F I L E

Developed markets

Developing markets

75%

25%

1. Non GAAP measures are defined on page 62.

K E Y H YG I E N E  B R A N D S

From 2020, Hygiene Home  
will be known simply as  
Hygiene – still providing the  
same range of trusted  
products that consumers use  
to enhance their daily lives  
across the globe

03

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C H A I R M A N ’ S   S TAT E M E N T

BUILDING 
FOUNDATIONS 

C H R I S   S I N C L A I R

RB has negotiated a complex year with resilience and 
tenacity, while making decisive choices about our future.  
In a year that brought self-reflection, a series of operational 
challenges and new leadership, the people at RB have 
demonstrated the enormous value of this Company’s 
unique, can-do culture.

Our culture is one of RB’s most precious 
assets. Another is the power of our 
brands. RB’s market-leading brands are 
in structurally attractive markets across 
the globe. Frequently they hold the 
number one or number two position in 
many geographies and are loved by their 
consumers. But we also know that, especially 
in Health, our performance recently has 
not matched up to our expectations. 
As we indicated earlier in the 
year, reinvigorating performance is our 
immediate and top priority. Over the 
longer term, restoring and maintaining the 
outperformance and growth for which RB has 
been known, calls for an evolution in strategy. 
We need to revise our approach, based on 
a clear understanding of our strengths and 
weaknesses and the willingness to address 
those areas where we have fallen short. 
I am pleased to report that our new 

CEO, Laxman Narasimhan, has wasted 
no time in getting to grips with this task. 
The Board is strongly supportive of his 
strategic vision, set out in his statement in 
the following pages, which seeks to create 
and sustain long-term shareholder returns 
while building a responsible company 
guided by a strong sense of purpose. 

Business performance 
RB has faced a series of challenges over 
the past three years, which have impacted 
performance and hampered growth. While 
macroeconomic issues have played a part in 
this, we must also acknowledge that some of 
our recent problems have been self-inflicted. 
Total full-year (FY) net revenue was 
£12,846 million, with growth of +0.8% on a 
like-for-like (LFL) basis. On an adjusted basis, 
operating profit was marginally lower and 
equivalent to an adjusted operating margin of 
26.2% (-50 bps versus 2018). This reflected 
solid performance in Hygiene Home offset by 
weakness in Health, in particular, declining 
volumes. The relative weakness of Sterling 
during the majority of the year resulted in 
+1.2% increase in net revenue. Total growth 
at actual rates was therefore +2.0%.

The integration of the Mead Johnson 
business has proved more challenging than 
anticipated. In addition, the business has 
been negatively impacted by macro-economic 
forces, particularly in China, where birth rates 
have fallen progressively since acquisition. 
This has led to the recognition of a £5,037 
million impairment loss. The Company has 
also taken a one-off charge of £898 million in 
connection with the settlement with the US 
Department of Justice on Indivior matters. 

0 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019The Board’s continuing priority is to 
use RB’s strong operating cash flow 
generation to reinvest in the long-term 
health of the business and to provide 
strong returns to Shareholders. 

We have maintained our existing 
policy on dividend payments and are again 
distributing around 50 percent of total 
adjusted net income to Shareholders. The 
Directors have proposed a final dividend of 
101.6 pence per share, which when added 
to the interim dividend of 73 pence, gives a 
full-year dividend of 174.6 pence per share, an 
increase of 2 percent. Subject to Shareholder 
approval at the AGM in May 2020, this will 
be paid on 28 May 2020 to Shareholders who 
were on the register on 17 April 2020, all in 
the commitment on sustaining the dividend. 

Coronavirus (COVID-19) Pandemic
The COVID-19 health crisis is unprecedented 
in living memory. Our priority is the safety of 
our employees and the continued supply of 
products that are important to combating the 
spread of infection. I am proud of the way RB 
is rising to the challenge.

AGM date
The AGM is currently planned for 12 May 
2020. As the COVID-19 outbreak is a rapidly 
changing and fluid situation, we will closely 
monitor the situation and will advise 
Shareholders on arrangements for the AGM, 
based on UK Government advice.

Board priorities
When I took on the role of Chairman in 
2018, among the priorities I identified 
for the Board were restoration of 
organic growth, integrating the Mead 
Johnson business and delivering on the 
associated synergies, strengthening 
talent and culture, and exercising good 
governance and risk management. 

There has been some limited progress 

on growth, with improved performance 
from Hygiene Home as it benefits from a 
more focused business model. It operates 
in structurally attractive markets and net 
revenue growth is built on both price/mix and 
volume improvements. We need to build on 
these capabilities to maintain and strengthen 
this position across the whole Group in an 
increasingly competitive environment. 

The Board was also heavily involved 

in reviewing IFCN performance and 
projections for the future, leading to the 
partial impairment of its goodwill. 

CEO succession 
Building up our talent bench was a key 
priority for the Board during 2019. This was 
led by the search for a successor to Rakesh 
Kapoor following the announcement of his 
decision to retire as Chief Executive Officer. 
On behalf of the Board, I would like to take 
this opportunity to thank Rakesh for his many 
contributions over more than three decades. 
His vision and drive have helped to position 
RB as a global leader in consumer healthcare.
Laxman Narasimhan’s appointment 

followed an exhaustive and rigorous 
search process. In a field of highly talented 
individuals, the Board was unanimous that 
he was the outstanding candidate. He 
joined RB in July as CEO-designate before 
stepping into the role in September 2019. 
Laxman is an exceptional leader 
with a proven track record of developing 
purpose-led brands and driving digital 
innovation in the consumer goods industry. 
He has led complex operational businesses 
and inspired teams to achieve market-leading 
performance in both developed and emerging 
markets. I am confident that he will continue 
to evolve RB’s exceptional culture and this will 
be key to our future success as we roll out 
our new strategy during 2020 and beyond.

Senior appointments
We have also been strengthening the pool of 
talent for this next phase in the Company’s 
development with a series of senior 
executive and Board-level appointments. 
I am delighted to welcome back RB 
alumnus Jeff Carr, who rejoins the Company 
as Chief Financial Officer in April 2020. He 
succeeds Adrian Hennah who has kindly 
agreed to remain with the Company before 
retiring in October to ensure a seamless 
transition. I would like to thank Adrian for his 
many contributions during his time at RB.
After a decade with RB, Warren 

Tucker will also be retiring. He will not 
seek re-election to the Board at the 
2020 AGM. My thanks go to Warren for 
his valued service and sage advice.

In July 2019, Sara Mathew joined 
the Board as a Non-Executive Director. 
Her considerable experience in digital 
technologies, healthcare and consumer 
goods has enriched our deliberations. The 
Board also appointed Mary Harris as the 
designated Non-Executive Director, for 
engagement with the Company’s workforce. 
This reinforces our already strong connections 
with RB employees, which will be vital as 
we transform our Company to build up 
profitability and growth in the coming years. 

Governance 
Laxman’s strategic vision of RB as a 
more rounded, purpose-led business, 
delivering sustainable long-term returns 
to Shareholders while engaging with the 
needs of wider society places responsibility 
at the heart of our business strategy. 
Long-term success requires good 
stewardship of our business and fulfilment 
of our obligations to society. The Board is 
committed to strengthening governance and 
extending our risk management capabilities. 
I’m pleased to report excellent progress 
in this area. The Corporate Responsibility, 
Sustainability, Ethics and Compliance (CRSEC) 
Committee is gaining real traction across the 
Group as it seeks to move from a risk and 
safety-led approach to a more holistic stance 
that aligns environment and sustainability 
issues with performance and purpose. 
RB’s retention of its FTSE4Good listing and 
readmission to the Dow Jones Sustainability 
Index provide external validation of the work 
we have been doing and the improvements 
we have made to put responsibility at the 
heart of the way we run our business.

Conclusion
I am extremely grateful to my fellow Board 
members, to Laxman and his executive team, 
and to all of RB’s people for their continued 
loyalty and commitment during what has 
been a complex and challenging year. 
We are now entering a period 
of transition. We have identified the 
priorities to help chart a course to more 
positive performance in the future. 

We are sharpening our purpose, 
strengthening our culture and embedding 
responsibility to create a more rounded, 
holistic business that can innovate and act 
with agility in a fast-paced, interconnected 
world. We are investing in our brands and 
enhancing our frontline capabilities.

I am confident that these investments 

will underpin our future growth. As a 
Board we continue to have a clear focus 
on maximising long-term opportunities. 
RB is an outstanding company with leading 
brands, a strong sense of purpose and 
a track record of strong performance. 
We are building on firm foundations 
to create the conditions for long-term 
sustainable growth and outperformance.

Chris Sinclair
Chairman
26 March 2020

05

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C H I E F   E X E C U T I V E   O F F I C E R ’ S   S TAT E M E N T

REINVIGORATING 
PERFORMANCE

L A X M A N   N A R A S I M H A N

RB operates in strong, structural growth categories with an 
outstanding collection of trusted market leading brands that 
benefit from the tailwinds of global mega trends. Our 
strategy combines this with focused playbooks in each one 
of these category spaces, while investing in capabilities at 
scale. This positions RB for faster, sustainable growth and 
significant value creation in the new decade.

I feel privileged to be RB’s new Chief Executive. 
This is a company with a remarkable 
heritage. It can trace its roots back nearly 
200 years in Germany and the UK and has 
well over a century of history in the US. 

But it was not its past successes that 

most attracted me when I took on the 
role. What I saw was a company that was 
a good house, in a great neighbourhood; 
with amazing brands, a reputation as an 
innovator, strong commercial capabilities 
focused on outperformance – and with 
the potential to be a great house again. 

I want to set out my plans for the 

future, but before doing that, I need 
to address past performance. 

Unquestionably, there are areas where 
RB has underperformed in recent years. On 
my arrival, I conducted a detailed review 
of the business. This identified aspects of 
current performance that required urgent 
intervention. We are already moving on 
multiple fronts to make the required changes.

2019 performance 
As regards our 2019 performance, I am 
pleased to report our Hygiene Home business 
achieved volume and price/mix growth 
during the year. It gained momentum as 
the year progressed, culminating in good 
volume growth in the final quarter. 

Our Health business also finished 
the year on a more positive note, but 
overall this had a much more difficult 
2019. I am not satisfied with the Health 
unit’s performance during the year, 
particularly on volume growth. 

Within Health, it was a particularly 
challenging year for our infant nutrition 
business. There were some successes – 
we saw good performance in the US, 
where we gained market share, and 
encouraging innovations, such as Enfinitas 
in China. However, our overall share in 
China declined and volumes there were 
muted. Lower birth rates, expanding local 
competition and steeper regulatory hurdles 
all contributed to that. It has also taken us 
longer to recover from the manufacturing 
disruption we experienced in 2018. In 
addition, there were executional issues in 
the Latin America and ASEAN businesses.

Although the Mead Johnson business 
has made progress since the 2017 acquisition, 
its performance hasn’t met our expectations. 
We have therefore had to take a £5 billion 
non-cash impairment, reflecting a revised 
valuation for the business we acquired. 

0 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
Even so, I firmly believe the Mead Johnson 
business has strong longer-term prospects 
beyond this revaluation. RB’s e-commerce and 
commercialisation capabilities, combined with 
Mead Johnson’s reputation for science and 
quality, provide solid foundations for growth 
in new areas. And we are finding different 
ways to capitalise on its core strengths in 
China, the US and other parts of the world. 

Performance was also disappointing 

in the ‘rest of Health’ business. The 
issues here are largely executional. We 
have taken urgent and decisive action 
to address the underlying causes. 
Improving execution is our top priority. 

Business review
RB’s brands are loved by their consumers, 
well supported by innovation, and with 
great market positioning and brand equity 
investment. The strength of our brands, 
the premium nature of our products and 
the level of our investments underpin 
a strong gross margin with good price 
premiums. With appropriate innovation and 
investments, I believe this is sustainable.

At the same time, my review identified 

clear opportunities for improvement. For 
example, I feel largely comfortable with 
our investments in brand equity and the 
level of our gross margin, with some 
pressure points to correct, but there are 
several areas where we’ve underinvested 
and overstretched people and assets. 

We have to recognise that many of 
the issues we have faced in recent years 
have been driven by poor execution rather 
than structural changes in our industry. 
At the top line, we’ve had real issues 
delivering growth, particularly in Health. 

Creating separate business units over 
the last two years brought a real focus to 
the Hygiene business. The leadership team 
invested in competitiveness, strengthened 
the innovation pipeline and put in place 
a strong operating rhythm. The business 
began growing again, and has been a 
steady performer, with further potential to 
increase market share and to outperform. 
But Health has faltered. It became 

large, unwieldy and unfocused. While 
the Mead Johnson acquisition delivered 
synergies, integrating the business proved 
challenging and diverted management 
attention. We missed important innovations, 
particularly in our Durex business, and 
experienced a lot of innovation leakage. In 
addition, some pricing decisions backfired.

We’ve been tackling execution issues with 
vigour and are already seeing stronger 
performance as a result. But longer term fixes 
are also required; these are a parallel focus.
RB is rightly described as a lean 

company, but we need to be lean in the right 
ways. There are multiple opportunities to 
capture efficiencies and invest in capabilities 
– our end-to-end supply chain is currently 
set up for lowest manufacturing cost rather 
than to deliver customer service at the 
lowest cost with highest quality and lowest 
working capital; there is a need for some 
capacity debottlenecking; overhead costs 
have increased significantly; we don’t yet 
make best use of process automation. 
After examining all options, I have 

concluded that the previous approach of 
transforming the business to generate 
long-term performance was sub-optimal 
for value creation. Instead, our strategic 
approach should focus first on performance 
to rejuvenate and then transform the 
business. I believe this gives RB the potential 
to deliver growth in the medium to long term.

Global trends shaping our future
RB is present in large categories with strong, 
sustainable, structural growth. In each of 
these – hygiene, health and nutrition – major 
global trends provide us with tailwinds. 

The global pressures of urbanisation and 

global warming make the need for hygiene 
ever higher. Hygiene is the foundation 
of health, creating a strong, symbiotic 
relationship for our business. It is entirely 
visible in the difficult events around us today, 
with public health systems struggling to 
manage the challenges posed by COVID-19. 
Pressures on governmental health 
spending is reinforcing self-care. Avoiding 
one visit to the health care system with 
available self-care products and digital 
information access saves money in developed 
markets, but also in developing markets.

Demographics are also a tailwind. We 

benefit from both the increase of youth 
coming of age and ageing consumers. 
Sexual health and wellbeing is a big societal 
issue. At the same time, ageing creates 
opportunities for our science platforms. 
When combined with digital, which is 
completely transforming what people buy 
and how they buy it, we can expect large 
growth in areas like personalised nutrition, 
wellness and digital health. Finally, all these 
positive global-trends require solutions 
that are sustainable. These underlying 
mega-trends will be very compelling for 
some time to come and directly support our 
presence in hygiene, health and nutrition.

Leveraging scale
As demand grows, the bar for how we 
meet that demand is going up, with 
consumers asking for convenience, superior 
experience, quality and value, along with 
information. Our customers want efficiency, 
flexibility, unique offers and service. There 
are clear capabilities that we either have 
or need to strengthen, and we need 
to leverage our scale to build them. 

Having a portfolio of trusted brands in 
three broad categories gives us the scope to 
earn additional value from our brand equity 
investments. We can leverage insights and 
analytical capabilities to broaden our reach 
and extend our brands into adjacent areas. 

We have built distinctive digital and 
e-commerce capabilities locally. We can 
use our scale to extend these globally and 
across all brands. Our global scale also 
gives us presence in the most important 
markets, which drives availability. 
That helps us build better customer 
relationships at the highest levels. 

And our scale helps us access and 
develop stronger networks to progress 
science, incubate development partners 
that promote innovation, deliver on 
complex environmental goals and further 
our brands’ social commitments. 

We can use our scale to build 
capabilities in trusted brands, digital and 
e-commerce, proximity and partnerships. 
But a winning strategy is not just 
about scale, focus is also critical. 

Focused business models
Historically, RB’s success has been 
driven by each of its businesses having 
a clean, focused flywheel around which 
management operates: a detailed playbook 
that determines how we run our business 
to create and compound success.

In its simplest form, this is about having 

the right brands available at consumers’ 
preferred points of choice, incorporating 
premium innovations that underpin an 
attractive gross margin which fuels high 
brand equity investment. When this is 
supported by flawless execution and a highly 
efficient business, it creates the resources to 
reinvest, thereby compounding growth, cash 
returns and long-term shareholder value. 
When this is in place, as is the case 
for Hygiene Home, this playbook leads 
to compounding returns. There are large 
areas of commonality across our business. 
We therefore need to organise around 
focused playbooks, while leveraging scale 
where that helps build capabilities. 

07

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C H I E F   E X E C U T I V E   O F F I C E R ’ S   S TAT E M E N T   CO N T I N U E D

Our new strategy
Our strategy is founded on a clear sense 
of purpose. We exist to protect, heal and 
nurture in our relentless pursuit of a cleaner, 
healthier world. We do all we can to ensure 
that access to high-quality hygiene, health 
and nutrition becomes a right not a privilege. 
Ensuring product availability and offering 
attractive price points, promoting consumer 
education and behavioural change, and 
partnerships with other stakeholders are 
some of the ways we make this happen. 

This purpose-led agenda represents a 
shift in business strategy. It is underpinned by 
the core set of values guiding our behaviour. 
They are set out in our compass. This places 
integrity at the heart, with the goal of always 
doing the right thing. Our compass describes 
the values needed to promote a culture that 
puts consumers and people first, continually 
seeks out new opportunities, strives for 
excellence and builds shared success. It 
celebrates what made RB successful in the 
past and aligns us with what is needed 
for sustainable growth in the future. 

We will redouble our focus on 

environmental sustainability by, for example, 
reducing, recycling or reusing plastics, 
reducing our water footprint and meeting 
our science-based targets. At the same 
time, we will connect our brands even 
more closely with relevant social issues.

RB is active in three major categories: 

hygiene, health and nutrition. These are 
complementary demand spaces that share 
positive market dynamics and where 
consumers display clear brand preferences. 
Our emphasis on innovation together 
with close customer relationships and 
market presence are key attributes that 
support an attractive earnings model. 

We will target 100 CMUs (category 
market units) with our Powerbrands, up from 
75, and will invest to develop the requisite 
capabilities. We expect our Powerbrands 
to broaden the areas where they currently 
compete. We will use e-commerce to build 
customer engagement to scale rocket brands 
and our Powerbrands everywhere. We are 
working to ensure each of these spaces has 
clear flywheels that drive how we win and 
how we deliver compounding returns. 

Our organisation
Getting the right balance between scale, 
focus and accountability is key. As such, 
we are moving to three category-focused 
business units with full P&L accountability. 
These are Hygiene – effectively our old 
Hygiene Home business – Health and 

Nutrition. Within each of these we’ll 
develop capability centres of excellence that 
can be leveraged across the Company.

China is strategically important for 
the business. We are therefore elevating 
China to an integrated unit that will 
work across the three category business 
units and report directly to me. Digital, 
e-commerce and analytics are at a major 
turning point for the consumer and we can 
further speed its rapid growth by building 
leapfrog digital capabilities. The digital 
platform we have in China is one that 
other rocket brands can leverage. For this 
reason, the China business unit will also 
house our global e-commerce capability. 

Our roadmap for growth 
Each of our business units can grow more 
effectively than they do today. Driven 
by the strong underlying tailwinds of 
global trends, growth opportunities can 
be realised through increased product 
penetration, market share gains, expansion 
into new places (“white space expansion”) 
or new spaces (“market adjacencies”). 

Penetration is about capturing new 

consumers entering the category. We 
optimise market share by servicing our 
existing consumers faster, better, and more 
efficiently. White space growth takes brands 
and products into new territories: through our 
existing network, via e-commerce and using 
our cross-border organisation. Adjacencies 
use our brand strength to penetrate other 
parts of the demand space a brand plays in. 
Underpinning each of these are the 
capabilities around digital and e-commerce, 
the role and importance for each in China 
and common foundational areas, such 
as supply, quality, marketing capabilities, 
sales capabilities, regulatory and business 
development, that will make this happen.

Our brands have significant penetration 

potential, for example, in developing and 
urbanising India and China. Hygiene has 
40 core CMUs today that drive a significant 
portion of its growth – growing over 5 
percent per annum in a 3 percent growth 
category. By investing in breadth and 
capability and adding 10 more CMUs to the 
core list, we can add 100 bps to our top-line 
growth. Our e-commerce capabilities, 
coupled with expansion to nascent China 
and the emerging markets can drive further 
growth, including with custom innovation. 
As with hygiene, we are investing 
resources to expand our CMU footprint in 
health. Health is made up of two distinct 
parts; self-care and sexual well-being. We 
have Powerbrands addressing pain relief, 

upper respiratory and gastro-intestinal 
conditions, and general wellness. We 
continue to see a large opportunity for 
OTC through penetration, multi-year 
innovation and brand building. There is 
also significant scope to optimise market 
share. We have revisited our commercial 
and supply strategies to ensure we do not 
miss out on seasonal opportunities. 

There is considerable growth potential 

in sexual wellbeing as well. Focusing on 
better execution and more innovation will 
also improve our growth prospects. We are 
putting more emphasis on this category 
and ensuring it is adequately resourced. 

In the nutrition space, we currently only 
operate in infant nutrition. This category has 
strong fundamentals with steady growth 
and very attractive margins. At the same 
time, it is also highly competitive, subject 
to changing regulations, and requires 
higher than average capital investment in 
sophisticated manufacturing and effective 
marketing. Our brand is perceived as a 
science-driven leader in the US and in China. 
We have strong endorsement from the 
medical community. There are considerable 
penetration opportunities for this business, 
particularly in specialty nutrition.

In the long term, birth rates will decline, 

and seniors will increase in number. We 
see exciting longer term opportunities 
for leveraging our nutrition capabilities 
in adjacencies like adult nutrition, 
personalised nutrition and science-based 
supplements. Neuriva, for example is an 
innovation for ageing seniors that came 
out of the technologies inside Mead 
Johnson. There will be others that help us 
broaden the consumer cohorts we serve. 

Developing our digital and e-commerce 
platform
Our digital strategy is central to the future 
success of the Company and e-commerce is 
at the heart of it. Our e-commerce platform 
has had significant success in China where it 
benefits from the scale of the Mead Johnson 
business. These capabilities are readily 
scalable to new white spaces, including 
rocket brands in wellness. In the future we’ll 
be leveraging e-commerce everywhere, 
benefiting all parts of RB with scalable tools 
and best-practice capabilities embedded as 
a competitive advantage in the business.
We are already incubating and 
scaling a portfolio of digital-first brands. 
In our Hygiene business our work with 
Launchpad and Founders Factory is testing 
new approaches to developing digital-first 
brands. UpSpring, a small women’s health 

0 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019on having a winning culture – we need the 
right people in the right places who want to 
do the right thing for the world and for our 
business. Alongside the internal RB talent, 
including Harold van den Broek and Aditya 
Sehgal, I am delighted to welcome Kris Licht, 
Ranjay Radhakrishnan and Jeff Carr to my 
Executive team. Further appointments will 
be announced in the coming months.

Rejuvenating RB
As I said in my opening remarks, we have a 
good house, in a great neighbourhood with 
the potential to be a great house again. As 
we’ve outlined, we have a clear strategy, 
anchored in purpose, to rejuvenate mid-single 
digit growth in the medium-term. We have 
a detailed £2 billion three-year investment 
plan, funded by enhanced productivity. This 
will create long-term shareholder value, 
while engaging with society with purpose. 
I believe we have an organisation and team 
inspired by this mission to carry this through.

I would also like to take this opportunity 
to thank our Shareholders and other 
stakeholders for their loyalty and trust, 
and our employees for their hard work 
and loyalty in what has been a complex 
and challenging year. As we look to the 
future, that trust and commitment is RB’s 
greatest asset and our most important 
measure of success. I look forward to 
reporting on our progress next year. 

Laxman Narasimhan
Chief Executive Officer
26 March 2020

brand that started in Texas, is another 
recent example. We launched the brand 
in China on Alibaba to coincide with the 
platform’s Singles’ Day mega-shopping 
event on 11/11. Our investments in rocket 
brands and digital partners such as 
Pharmapack and YourMD are still small, but 
their strong growth so far suggests that 
our e-commerce business can be a potent 
platform for our own and partner brands. 

Investing £2 billion in capabilities
Alongside e-commerce, we will invest in key 
capabilities to replace some of the muscle that 
we’ve taken out of the business as well as add 
new muscles relevant for this new world.

Our plan is very specific, with targeted 

initiatives to build brands, accelerate 
innovation and sharpen execution. Our 
investment programme is focused and 
sequenced first to improve performance 
and then drive sustained mid-single digit 
revenue growth over the longer term.

It requires significant reinvestment of 

resources in the business. In our first phase, 
we are investing £600-£700 million a year 
on a sustainable basis to address underlying 
capability gaps, rejuvenate the business 
and drive sustainable volume and price-mix 
growth. Over £2 billion will be invested over 
the next three years; around two-thirds 
funded by an enhanced productivity 
programme and the remaining third by 
taking investment as a charge to the P&L.
We are ramping up the productivity 
programme which will generate £1.3 billion 
for reinvestment. We are also making direct 
investments in key capabilities now, which 
will help fuel the change in the short term.
We need to execute on our plans 

swiftly to allow them time to gain 
traction in the marketplace. The bulk of 
that starts now. Accordingly, 2020 will 
be a year of maximum investment. 

Outlook
2020 is a transitional year, as we rejuvenate 
RB to accelerate growth to deliver long-term 
shareholder value. For 2020 we should 
generate a higher level of revenue growth 
on a like-for-like basis than achieved in 2019 
(2019: 0.8%) and make steady progress 
toward our medium-term target. While 
we have started the year strongly, there 
are a number of challenges, including the 
uncertainty already being seen around the 
impact of COVID-19 (see below). From an 
operating margin perspective, in addition 
to the 100 bps of operating margin 
headwinds, principally normalising variable 
pay assumptions, we will invest a further 

£200 million (c.150 bps) in the business 
to rejuvenate our commercial capabilities 
and address issues where needed with 
consumer service and value. In addition, we 
will invest in cost-to-achieve transformation 
spending of roughly £125 million (c.100 bps) 
in each of the next two years (total of £250 
million). These one-time costs to achieve 
will be included within adjusted operating 
profit. As a result, we expect 2020 adjusted 
operating margins to be around 350 bps 
lower in 2020 than those achieved in 2019.

COVID-19
The spread of Coronavirus disease 2019 
(COVID-19) represents one of the most 
serious global health emergencies in the 
last 100 years, with the pandemic having 
now reached over 120 countries.

As a leader in both hygiene and health, 
RB is uniquely positioned to provide tangible 
assistance to consumers, governments and 
healthcare authorities. For example, in China 
we have already announced a donation of 
RMB 50 million (£5.5 million) in cash and 
antibacterial products. Demand for certain RB 
products, in particular Dettol and Lysol, has 
increased substantially in recent months, and 
we are working hard to increase the level of 
available supply. At present, our supply chains 
and distribution channels are proving both 
resilient and flexible, though there has been 
some unavoidable disruption in many parts of 
the world. At the same time, as the situation 
develops, it is likely that we will experience 
increased levels of disruption, particularly 
in those countries and regions that are 
hardest hit. Longer term, the economic 
consequences associated with COVID-19 are 
difficult to predict, however they may lead 
to weakened demand for some RB products. 
We have also assessed the impact of 
COVID-19 on the going concern and viability 
statement set out on page 77 and this is 
further discussed in the financial review.

The spread of COVID-19 has also 
raised serious safety concerns for our own 
employees and contractors. Keeping the 
RB family safe is one of my key priorities, 
and where required we have put in place 
alternative working arrangements. We 
will continue to monitor the situation 
around the world, responding decisively 
to events as and when they develop.

A winning culture
Our ambitious, exciting programme for 
change takes the best of today’s RB and 
positions it to address the challenges of 
tomorrow’s society. I am confident that it 
is achievable, but our success will depend 

0 9

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019B U S I N E S S   M O D E L

Our business 
model

O U R  E N A B L E R S

O U R F O C U S O N S U S TA I N A B L E  VA L U E  C R E AT I O N

Our purpose
Today, our brands like Dettol, Lysol, Harpic, Finish, Durex, Mucinex, Enfamil and Move Free, 
among others, fight at the frontlines to give our consumers a better life. Why we exist 
– our purpose, our soul – is clear. 

We exist to protect, heal  
and nurure in our relentless 
pursuit of a cleaner and  
healthier world. 

Each word matters. They speak to our portfolio and the categories in which we play. 
Relentless pursuit captures RB’s entrepreneurial and can-do spirit, all in service of creating 
a cleaner, healthier world.

Our fight
Our Company is inspired by the fight of 
making access to the highest quality  
hygiene, wellness and nourishment a right, 
not a privilege. 

Access has multiple platforms: quality 
products that are available, with attractive 
price points, along with awareness and 
advocacy, are all part of how we make high 
quality accessible. 

Our brands will over-index on social with 
intentionality. But while doing so, we will 
redouble our focus through our brands on 
reducing, recycling or reusing plastics, 
reducing our water footprint and meet our 
science-based carbon reduction categories.

We aim to respond to trends and 
underserved needs within growing consumer 
markets, helping to tackle important global 
issues and support the United Nations 
Sustainable Development Goals. 

Our compass
Our compass sets out the new values 
and behaviours for our business. At it’s 
heart is the goal of always doing the right 
thing with clear principles around putting 
consumers and people first, seeking out 
new opportunities, striving for excellence 
and building a culture of shared success. Our 
compass will guide us to sustainable growth 
in the future. 

d
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B

  c onsumers
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P

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Do the 
right thing. 
Always.

Strive  f o r
excelle n c e

o

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k

o
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n

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t
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ities
e
w

Our people and culture
We employ outstanding people who work in a unique 
culture that harnesses their passion and allows them 
to make a real difference. 

Our key brands 
We have a portfolio of global leading brands and other 
‘local hero’ brands that offer faster growth and higher 
margins. Disruptive, ‘rocket’ brands redefine and extend 
the spaces in which we operate.

Our knowledge and skills 
We have deep consumer understanding, proven R&D and 
innovation capabilities and an agile organisation, which 
gets products to markets fast.

Our relationships 
We develop strong, trusted relationships with our 
customers, consumers, suppliers and communities. 
We access and develop networks and partnerships 
that extend our impact. 

Our infrastructure 
Our business is underpinned by strong manufacturing 
sites, R&D laboratories, centres of excellence and 
logistics centres.

Our financial strength 
Shareholders’ equity, debt and retained profit give us 
the financial resources to implement our strategy.

Global Trends
Urbanisation and global warming
Dense populations in warmer regions drive demand 
for good hygiene as the foundation for health.

Demographics
Growing, ageing populations are increasing demand 
for nutrition solutions.

Sexual health 
Sexual wellbeing is a growing priority as more young 
people reach adulthood.

Growth in self-care
As public health systems come under pressure, self-care 
has a vital role.

Technology
Technologically savvy consumers want personalised 
solutions. Data spurs innovation and creates space 
for disruption.

10

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
Our business model responds to the global trends shaping our markets 
to create sustainable value for our consumers, Shareholders, customers, 
employees, communities and the environment. We leverage our scale, 
trusted brands and global presence through agile, accountable business 
units for hygiene, health and nutrition. Globally integrated e-commerce 
and a Group-wide, multi-disciplinary focus on Greater China augment 
our capabilities and magnify our effectiveness. 

T H E VA L U E  W E C R E AT E

Consumers
Consumers receive innovative, safe and high-quality products, 
which help them live cleaner, healthier lives.

Shareholders
Shareholders benefit from strong operational and financial 
performance, resulting in attractive returns via dividends and 
long-term share price appreciation.

Customers
Bricks and mortar and e-commerce customers gain 
from selling our leading brands, growing our categories 
and driving customer value in relevant channels.

People
RB provides exciting and challenging careers, 
with excellent rewards for outstanding performance.

Communities
Our products and social programmes lead to 
improved health and hygiene standards.

Environment
We recognise the impact we have on the environment we share 
with others. We are working to reduce our impact by reducing 
our greenhouse gas emissions, contributing to reducing global 
warming and climate change.

A focused portfolio of trusted brands
We own, build and acquire high-quality, trusted brands within our 
chosen categories of hygiene, health and nutrition. We address 
environmental impacts and advance important social objectives 
through our brands.

A consumer-centric organisation

Hygiene

Health

Nutrition

Greater China

eRB

Global Functions

A virtuous circle of growth

3 category-focused 
global business units: 

•  Hygiene 
•  Health
•  Nutrition

eRB will be linked  
to Greater China 
integrated business 

Supported by Global 
Functions and Centres 
of Excellence

Superior insights 
coming from better data 
across consumers, 
channels and platforms 

Trusted purpose-driven 
solutions, supported by 
well-invested brands 

The relentless 
pursuit of  
a cleaner,  
healthier world

Funded by productivity 
with sustainable, lean 
cost structures 

Execution excellence 
to drive growth from 
product penetration, 
market share gains, new 
places and new spaces 

11

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019H O W   O U R   P U R P O S E   D R I V E S   O U R   P E R F O R M A N C E

Powerful global 
trends are shaping 
our future 

The world’s population is growing 
rapidly, we are living longer and 
consuming more. According to UN 
projections, within a decade there 
will be 8.5 billion people on earth 
and almost 10 billion by 2050, 
compared to 7.7 billion today. 
Already, more than half are in the 
global middle classes; every 
second, five more people join their 
ranks, most of them in Asia. 

Accelerating urbanisation, climate change, 
rising technology and global shifts in 
economic power present enormous risks 
and tremendous opportunities. They also 
pile pressure on the planet’s resources.

As a commercial business, we seek to 

deliver long-term shareholder value through 
high performance and growth. We do that 
best by operating sustainably, through a 
broad-based strategy that meets the needs 
and concerns of all our stakeholders.
We act responsibly, focusing on 

value creation that advances social and 
environmental as well as economic 
objectives. We aim to be transparent 
and inclusive in our approach.

In all our categories, our brands meet 

economic objectives by serving social needs. 
What makes us distinctive is that many 
of our brands authentically serve a large 
social cause. Dettol, Lysol, Harpic, Durex, 
Mucinex, Enfamil and Move Free, among 
many others, are fighting at the frontlines 
to give our consumers a better life. 

Our Company is inspired by the fight 
to ensure that access to high-quality 
hygiene, health and wellness is a 
right, not a privilege. We don’t just 
sell products we design solutions that 
meet fundamental human needs. 

Connecting with stakeholders
RB’s strategy is driven by a strong sense of 
purpose. Our stakeholder relationships extend 
our ability to deliver on our purpose.

Our purpose is encapsulated in a 
simple statement. We exist to protect, 
heal and nurture in the relentless 
pursuit of a cleaner, healthier world.

Every word here matters. ‘Protect, 
heal and nurture’ relate to our three major 
categories. ‘Relentless pursuit’ captures RB’s 
entrepreneurial and can-do spirit. And it is 
all in service of ‘a cleaner, healthier world’. 
And fuelling that relentless pursuit 

are critical insights from consumers, 
customers, colleagues and partners. 

Driving sustainable growth
The major societal trends provide tailwinds 
that support and strengthen our brands. Take 
urbanisation and global warming: denser 
populations living in warmer places need 
more effective hygiene – and hygiene is a 
foundation of health. The increasing pressures 
on public health systems are fuelling demand 
for self-care solutions. Growing populations 
need more nutrition. And, with more people 
on the planet, sexual well-being is a higher 
priority. Underpinning the growth 
opportunities in all our sectors is the 
proliferation of technology, which is 
transforming not just what people buy but 
how they buy. 

C A S E   S T U D Y

RB REJOINS THE 
DOW JONES 
SUSTAINABILITY 
INDEX (DJSI)

In 2019, RB was readmitted to the DJSI. 
This acknowledges the work we have 
been doing and the improvements we 
have made over the last two years. 
DJSI is a leading global standard for 
measuring and advancing corporate 
sustainability. The index assigns a total 
sustainability score to all major listed 
companies, based on a rigorous, rules-
based methodology, to identify the 
top 10 percent of performers in each 
industry. RB’s increased overall score of 
82 percent, with notable improvement 
in supply chain management, packaging 
and human rights performance, merited 
our inclusion this year. The DJSI World 
Index is made up of the top 10 percent 
of the world’s 2,500 largest companies 
listed on the S&P Global Broad Market 
Index based on environmental, 
social and economic criteria.

12

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O N S U M E R S

P E O P L E

PA R T N E R S

  Read more page 20

  Read more page 28

  Read more page 32

Serving our consumers 

Empowering our people

Forging links with our partners

RB’s consumer-centric philosophy puts the 
people buying our brands at the heart of 
our thinking. We learn by listening closely 
to what they tell us. Their interests and 
priorities dictate our decision-making 
and drive innovation. With all our brands, 
we focus on the things that people say 
matter most to them and design products 
that make a positive contribution.

Highly skilled people will enable success 
and are in demand everywhere – we 
want to attract, develop and retain the 
very best. Engaged, inclusive teams spur 
growth and performance – we want ours 
to feel good about what they do and 
their Company’s place in the world. A 
cohesive, purposeful culture leads to better 
brand offerings for consumers and more 
value for Shareholders and investors. 

Our hyperconnected world is redefining 
traditional boundaries. We stay 
competitive by adapting and evolving our 
business model. As part of that we forge 
alliances and invest in partnerships. 

We link our brands and business to 
causes with a shared purpose and with 
multiple actors and influences. We join forces 
to share capabilities and advance common 
interests. Partnerships can inspire disruptive 
thinking, accelerate innovation and help 
develop solutions to complex global problems.

C U S T O M E R S

C O M M U N I T I E S

E N V I R O N M E N T

  Read more page 24

  Read more page 36

  Read more page 40

Connecting with our customers

Investing in communities

Safeguarding the future

Our key customers are retail experts. 
Their insights reflect consumer priorities 
and feed our innovation pipeline. We 
work with them to design and develop 
safe, effective products that consumers 
want to buy, and that advance broad 
social objectives. Our connections with 
customers cement alliances that support 
our products and align with our purpose. 

As a purpose-led company, we want to do 
well by doing good. Our investments in 
communities focus on three areas – sexual 
health and rights, maternal and child health, 
water and sanitation. They aim to have 
a lasting impact and change lives for the 
better. We deliver those programmes in 
partnership with organisations on the ground. 

The world faces urgent environmental 
challenges and we need to make rapid 
progress on multiple fronts. We all have 
a responsibility to confront these issues 
and make a difference where we can.

We are determined to play our part. 

Our focus is on major themes that connect 
most directly with what we do, including 
plastics and packaging, water scarcity, 
climate change and deforestation. We 
consult widely and collaborate with partners 
to devise and deliver programmes that 
reduce and remove our adverse impacts 
and help safeguard the environment. As a 
responsible business, improving sustainability 
is integral to our purpose. It is in the long-
term interests of every stakeholder. 

13

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019M A P P I N G   W H AT   M AT T E R S   T O   O U R   S TA K E H O L D E R S

Mapping what 
matters to our 
stakeholders

RB identifies and assesses actual 
and potential impacts which 
involve us, either through our own 
activities or through our business 
relationships. We address impacts 
holistically, across our entire value 
chain, from sourcing and 
manufacturing through to the 
marketing, sales and consumer 
use of our products. 

We consult with a range of stakeholders in 
different ways. We convene multi-stakeholder 
forums, hold top-level meetings with 
customers and are active in trade 
associations. Our 2018 Culture Pulse survey 
solicited internal feedback from employees. 
Stakeholders tell us what matters most to 
them and we use this information to identify 
areas of actual and potential risk and to adapt 
and improve our approach.

The perceptions and priorities of internal 

and external stakeholders determine what 
matters most to our business. We conduct a 
rigorous consultation process, which draws 
on expertise within the Group and involves 
extensive engagement with potentially 
affected groups and other relevant 
stakeholders. The latest study was completed 
in 2019.

Our strategies, initiatives and 
targets are informed by the feedback 
received from the groups relevant to our 
business operations, including consumers, 
customers, suppliers, governments, 
non-governmental organisations (NGOs), 
industry peers, educational institutions, 
communities and our employees. 

Our materiality assessment 
We completed a comprehensive assessment 
of the most material issues across our 
business in 2019. This built on work done 
in 2016 and lays the groundwork for the 
next phase in our sustainability journey, 
beyond our current 2020 targets.

Our materiality assessment follows 

a rigorous three-stage methodology. We 
first identify salient issues, then engage 
with internal and external stakeholders 
on those issues. Finally, we analyse and 
validate the results to derive a materiality 
matrix that tracks the importance to 
external stakeholders and the business 
of our 20 most salient issues. All of 
these are considered important by both 
internal and external stakeholders.

We reached out to well over 200 

external stakeholders worldwide. Consumers, 
suppliers, experts, NGOs and investors 
were among those that helped to frame 
our thinking on ethical, governance, 
environmental and social priorities. Internally, 
insights gained from a diverse set of 
colleagues across the organisation teased 
out regional and functional variations in 
their responses to our salient issues.

Analysing stakeholder responses
Internal and external stakeholders were 
asked to rank the relative importance of a 
series of different issues. Their responses 
were affected both by specific concerns 
(environmental NGOs for instance typically 
assign higher weightings to environmental 
issues) and their sense of RB’s engagement 
with the issue (a significant issue may 
be ranked lower if RB is thought to be 
managing it effectively). Issues in the 

top-right quadrant are considered the most 
important, both internally and externally. 
Analysis of the feedback revealed 

some notable shifts in the materiality 
landscape since our 2016 assessment. 
Innovation, water, packaging materials 
and talent retention and acquisition have 
all become significantly more important to 
both internal and external stakeholders. 

Meanwhile, climate change, corporate 

tax, employee health and safety and data 
security and privacy have moved down the 
priority list. This does not suggest these 
are less consequential; it reflects instead 
the significant efforts already underway 
in these areas. We are committed to 
maintaining this momentum. Indeed, 
for some such as the environment and 
climate change, we need to do more.

Product quality and safety and packaging 

are the top priorities for both internal and 
external stakeholders. In other areas, their 
priorities diverge. External stakeholders 
cite supply chain labour rights and climate 
adaptation as big issues. Internally, business 
ethics, cyber security and privacy, talent 
attraction and employee development are 
top-ten concerns. Examining the materiality 
of clusters of issues and of subsets of 
respondents yields further insights which 
guide our strategic and operational priorities. 
For instance, public health challenges 
were rated as a higher priority issue by 
respondents from developing markets. 

14

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Materiality matrix

Our 20 most salient issues

l

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s
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P

 Tax and economic contribution

 Demographic change

 Packaging & waste

 Traceability & responsible supply + biodiversity & land use impacts
 Water consumption & quality

 Product quality & safety

 Fair wages & working practices + supply chain labour rights

 Global health & development + public health challenges

 Innovating for social & environmental impact

 Business ethics & governance

 Climate adaptation

 Energy use

 Ethical marketing & sales practices

 Employee health and wellbeing

 Diversity and gender equality

 Talent attraction and employee development

 Cybersecurity & privacy

Priorities to business

Economic & governance

Environmental

Human Rights

Social

Clustering material issues
The materiality matrix maps the relative importance for internal and 
external stakeholders of our 20 most salient issues. There are 
overlapping issues in three distinct areas; connected with land use, 
labour rights and health. For each of these, we have clustered two sets 
of responses to arrive at a single materiality rating. The clustered issues 
are as follows:

Key

• 

Traceability & responsible supply AND biodiversity & land  
use impacts

• 

Fair wages & working practices AND supply chain labour rights

•  Global health & development AND public health challenges

Issues are clustered by taking the maximum ranking for each 
component by each respondent. For example, where a respondent 
scores biodiversity & land use impacts at 2/5 and gives traceability  
& responsible supply 4/5, the clustered issue is assessed at 4/5.

15

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
M A P P I N G   W H AT   M AT T E R S   T O   O U R   S TA K E H O L D E R S   CO N T I N U E D

THE SUSTAINABLE   
DEVELOPMENT GOALS

C A S E   S T U D Y

BUSINESS 
AVENGERS

September 2019 saw the launch of the 
Business Avengers. Seventeen global 
companies, including RB, representing 
over USD500 billion in revenue and 
900,000 employees, were unveiled as 
champions of the 17 UN Sustainable 
Development Goals (SDGs), one 
for each SDG. RB was named the 
official business champion for SDG 3 
– Good health and well-being. 

Collectively, the Business Avengers 
group will promote a decade of delivery 
from 2020 with the aim of encouraging 
private sector companies to redouble 
their efforts to achieve SDG targets by 
the 2030 deadline. 2020 is a year of 
action, to inspire and engage others to 
meet the thirteen targets within SDG 3. 
We will report on our initiatives and 
progress in next year’s Annual Report 
and on the www.rb.com website.

Sustainable Development Goals
In 2015, UN Member States adopted the 17 
Sustainable Development Goals as part of the 
2030 Agenda for Sustainable Development. 
With limited progress since then, in 2019 
the UN Secretary-General called for a 
decade of action by all stakeholders, asking 
civil society, academia, the media and the 
private sector to deliver the 2030 Goals. 
At RB, we want to do all we can to 
help meet this challenge. We recognise 
the importance and interdependence of 
all the Global Goals. We have identified 
four SDGs (see page 17) where we believe 
our impact is most significant. We are 
committing management time and resources 
to make tangible progress in each. 

The challenges and commitments 

highlighted by the SDGs are interrelated. 
It is the poorest communities – where 
hunger, disease and poor sanitation are most 
prevalent – that will suffer the worst effects 
of climate change. Equally, the solutions to 
poverty, inequality, climate change and other 
global challenges are interlinked. Education is 
often cited as a way to help people climb out 
of poverty, but solutions need to take account 
of the fact that women and girls have less 
access. RB examines these interconnectivities 

and favours projects and initiatives that 
advance the SDG agenda as a whole, ahead 
of those that simply target specific SDGs. 
We are clear too that advancing the 
sustainability agenda makes commercial 
sense for us. Achieving the goals supports 
a thriving society which benefits us all. At a 
specific level, our commitment to reducing 
the amount of energy we use or carbon 
we generate in our facilities or through the 
footprints of our products, their ingredients, 
packaging, use and disposal, helps tackle 
the impacts of climate change and support 
sustainable consumption. It progresses 
several SDGs, including SDG6, SDG7, SDG12 
and SDG13, and at the same time, improves 
operational efficiency. To take another 
example: we are advancing SDG5, SDG8 
and SDG10 by tackling gender and diversity 
issues in the workplace, but in doing so we 
are also motivating our people and promoting 
talent; thereby, fuelling productivity. Across 
the board, through our brands and our 
business, we are improving our effectiveness 
by pursuing responsible practices that 
incorporate the SDG agenda. In doing so, we 
are playing our part in delivering the SDGs.

At RB, we’re clear 
about our purpose: the 
relentless pursuit of a 
cleaner, healthier 
world. And it all starts 
with conversations. 
We’re listening and 
engaging with 
colleagues, customers, 
partners and 
stakeholders to plot 
the right path.

Laxman Narasimhan
Chief Executive Officer

16

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
Aligning with the United Nations 
Sustainable Development Goals (SDGs) 
RB’s approach is to support the delivery of 
the Global Goals but in doing so to focus 
primarily on those areas where we can have 
the greatest impact. While our activities affect 
a number of the SDGs, we have identified 
four as the most relevant for our business:

SDG 2: Zero hunger
In infant nutrition we focus on the 
first 1000 days of life. Our products 
keep mothers healthy and nourish 
their babies. In line with World Health 
Organisation (“WHO”) guidelines, 
we promote exclusive breastfeeding 
in the first six months. Protecting 
people against malnutrition and 
stunting is a key theme for our social 
impact investment programme.

SDG 3: Good health and 
well-being
This goal is closely aligned with our 
purpose and as the Business Avenger 
for SDG3, we are championing 
swifter progress in the private sector. 
Many of our brands play a role in 
promoting health and wellbeing. 
They include Durex, Dettol, Gaviscon 
and Mucinex, as well as Lysol and 
our Mortein insecticide products.

SDG 5: Gender equality
Promoting gender equality is in our 
employment policies and in our social 
impact programmes Our employment 
policies drive gender equality in 
our teams. We have mentoring 
schemes for female employees, 
gender-balanced shortlists and 
proportionality targets at senior 
management level. We also now 
report internationally on our gender 
pay gap. We have set up social 
impact projects to encourage girls 
to stay in school in South Africa and 
equip women in rural communities 
with independent income.

SDG 6: Clean water and sanitation
Our Harpic, Dettol and Lysol 
brands are closely associated with 
programmes emphasising the 
importance of good sanitation 
and hygiene. In partnership with 
Water.org our ‘morethanatoilet’ 
campaign is providing micro-
finance that allows people in India, 
Bangladesh and Indonesia to get 
access to clean water and fit flushing 
toilets in their homes and villages.

C A S E   S T U D Y

HUMAN RIGHTS 
STAKEHOLDER FORUM

In December, we organised a major Human 
Rights Stakeholder Forum in London 
with our partner the Danish Institute 
of Human Rights (DIHR). Our CEO and 
key members of RB’s leadership team 
gathered with external stakeholders to 
discuss ways to strengthen and reinforce 
RB’s approach to human rights across 
the entire value chain. Additional insights 
were provided by a leading human rights 
policy campaigner along with human 
rights specialists from law firms, NGOs, 
global retailers and peer companies. 

The workshop sought to develop our 
senior leadership’s understanding of 
existing and emerging global human rights 
issues and to highlight any relevant policy 
dilemmas for RB. It is part of a broader 
engagement programme reaching out to 
stakeholders on key human rights topics. 
Further sessions are planned with relevant 
experts and RB personnel to address DIHR 
recommendations on specific topics.

17

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019O U R   S U S TA I N A B I L I T Y   P E R F O R M A N C E

Delivering 
performance 
through our 
KPIs

Delivering social purpose is deeply ingrained at RB. 
We have been providing people with quality products 
for health, hygiene and the home for over 200 years. 

In 2012, our ‘better’ strategy made this explicit and put the business 
and its brands on a purpose-led path and defined our targets for 
2020. In 2016, we linked the strategic objectives to the UN’s 
Sustainable Development Goals. Key sustainability themes coalesced 
with long-term economic performance under the three maxims of 
better business, better society, better environment. It was an 
important staging post on our sustainability journey.

The better business, better society, better environment 

programme set out sustainability commitments and identified focus 
areas for measuring performance. Our better business commitments 
focused on our organisation and culture, key brands and priority 
markets and on improving earnings quality. We published better 
society commitments for purpose-led brands, human rights, product 
stewardship, social impact investment and product innovation. Our 
better environment commitments included reducing greenhouse gas 
emissions, water and waste, and responsible sourcing. We 
underscored these objectives with key performance indicators which 
measure progress against our 2020 targets.

The KPIs capture metrics that reflected our aims and ambitions at 

the time. As our approach has matured, we have gained a broader 
perspective on our sustainability challenges and opportunities. During 
2020, we will be renewing and extending our non-financial KPIs with 
metrics and targets that will drive our business and brands by putting 
sustainability at the heart of our purpose. 

1  Represented in our Senior Management Team, Global Leadership Team, and Executive 

Committee including our CEO and CFO.

2  Restatement of 2016 LWDAR from previously reported figure of 0.071 to 0.084 after 

recalculation during 2019 reporting for inclusion of commercial offices.

3  Excluding our Infant and Child Nutrition (IFCN) business – See RB Insights (www.rb.com/
responsibility/insights) and RB Reporting Criteria Basis for Preparation (www.rb.com/
responsibility/policies-and-reports) for details.

4  Calculated for 12 months ending 30th September 2019.
5  2019 year end zero waste to landfill performance includes IFCN sites.
6  Manufacturing and warehousing only.

18

O R G A N I S AT I O N

Gender diversity

KPI: Percentage of female senior managers in 
our global workforce1. 

20%

24%

25%

26%

2016

2017

2018

2019

Target to 2022: 40%

S O C I E T Y

Purpose-led brands

KPI: Total number of people informed 
through health and hygiene messaging and 
campaigns since 2013.

2016

2017

2018

2019

365m

568m

765m

956m

Target to 2025: Inform 1 billion people through health and 
hygiene educational programmes and behaviour change 
communications

E N V I R O N M E N T

GHG emissions per unit of production3,6

KPI: The percentage reduction in Greenhouse 
gas emissions per unit of production, against 
our 2012 baseline.

2016

2017

2018

2019

22%

31%

35%

42%

Target to 2020: 40% reduction

Carbon footprint per dose of product3

KPI: The percentage reduction in our total 
carbon footprint per dose of product sold 
against our 2012 baseline.

2016

2017

2018

2019

Target to 2020: 33% reduction

0%

2%

4%

6%

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Lost Work Day Accident Rate (LWDAR)2

KPI: Number of incidents resulting in at least one 
lost day of work per 100,000 hours worked.

2016

2017

2018

2019

Target: Continued decrease of LWDAR rate

0.084

0.121

0.084

0.076

Social impact investment

Product innovation3,4

KPI: Total value of cash contributed, 
employee time in working hours and in-kind 
product donations valued at cost to the 
business

KPI: Total Net Revenue from more sustainable 
products.

2016

2017

2018

2019

£5.2m

2016

£10.5m

2017

£14.4m

2018

£12.2m

2019

13.2%

18.2%

18.5%

24.6%

Target to 2025: £20m per year

Target to 2020: 33% of Net Revenue.

Water use per unit of production3,6

Sending zero waste to landfill5

KPI: The percentage reduction in total water 
consumption per unit of production, against 
our 2012 baseline.

KPI: The percentage of our factories 
achieving zero waste to landfill, including 
both hazardous and non-hazardous waste.

2016

2017

2018

2019

32%

2016

37%

2017

38%

2018

37%

2019

97%

100%

93%

96%

Target to 2020: 35% reduction

Target to 2020: 100%

Water impact per dose of product3

KPI: The percentage reduction in water used 
during the product’s life cycle, adjusted to 
reflect water scarcity, per dose of product 
sold against our 2012 baseline.

Manufacturing waste per unit of 
production3

KPI: The percentage reduction in 
manufacturing waste per unit of production, 
against our 2012 baseline.

2016

2017

2018

2019

6%

2016

8%

2017

-4%

2018

4%

2019

20%

21%

26%

27%

Target to 2020: 33% reduction

Target to 2020: 30% reduction 

Integrating sustainability 
During the last eight years, interest in 
sustainability has been increasing at an 
accelerating rate. This trend looks set  
to continue. Our own approach has  
also matured. 

Initially, our focus was on getting the 

fundamentals right and making sure we 
were meeting our compliance and reporting 
obligations. With our 2020 targets we 
looked forward, thinking about how we 
needed to improve environmental and social 
sustainability against the backdrop of climate 
change and the wider Millennium and 
subsequent Sustainable Development Goals. 
Over time, this evolved into a more 
holistic approach which took account of 
stakeholders’ interests and allowed for 
deeper engagement. For example, within our 
supply networks, our initial concentration 
on tier-one suppliers extended, increasingly 
considering raw material suppliers and source 
origins. This increased engagement applies 
throughout our value chain, not just to 
our suppliers but also with our customers, 
distributors and consumers. Our greater 
engagement reflects the growing recognition 
that businesses operate in complex networks 
and ecosystems and, increasingly, that their 
impacts and interests intersect and overlap.
From climate change, to human 
rights in our supply chains, to plastics 
in the environment, we strive to play 
our part and aim to lead where we can 
be most effective. These are big issues, 
and on our own we have limited impact. 
We therefore embrace partnerships 
and joint action which can amplify our 
efforts and deliver meaningful change.
Only by integrating sustainability 
objectives into our business practices and 
model can we consistently address the major 
challenges we all face. Internally, there is a 
growing recognition that sustainable practices 
also spur innovation and drive long-term 
growth. This lends momentum to the work 
we are currently undertaking to revitalise our 
sustainability strategy and embed it more 
directly in our purpose and business.

19

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O N S U M E R S

Serving our  
consumers

Consumers buy brands they trust. Rightly, 
they expect safe, effective and sustainable 
products, delivered at a fair price. Increasingly, 
they also want to be sure that the products 
they buy are responsibly sourced and won’t 
damage the environment.

20

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019F I N A N C I A L   S T A T E M E N T S

How we engage
The people who use our brands 
are the lifeblood of our business. 
We work hard to earn their trust 
with safe, effective, high-quality 
products that make a difference 
to their daily lives.

Our products enable hygienic, healthy 
living. They are swallowed, applied to the 
skin and used to protect against harmful 
germs and dangerous bacteria. Being 
entrusted with this intimate level of care is 
both a privilege and a huge responsibility.
We connect with our consumers 

in many different ways, mainly through 
our brands. We commission research 
to track long-term trends. Our brand 
equity investment programmes educate 
and inform them on key social issues. 
But mostly we listen to what they 
are telling us. Shopper forums and online 
channels flag concerns and highlight 
preferences. Consumer insights drive 
innovation. Today’s consumers expect more. 
They don’t just want products that stand 
out, they want to know what they stand for.

Consumers are actively engaged and 
digitally empowered. Increasingly, they want 
to take more responsibility for managing 
their own health and wellbeing. RB’s 
products are addressing this global trend. 

21

STRATEGIC REPORTGOVERNANCEReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O N S U M E R S   CO N T I N U E D

42,000+

people to make our consumers’ 
experiences the highest quality they can be

How we meet their priorities
… by earning their trust
Our brands can only succeed when 
consumers trust them. We have to earn 
that trust every day through products 
that are safe and effective, innovation 
that meets genuine needs, and by doing 
business in the right way, always.

Generalities are not enough. Our 
consumers expect detailed information 
on how their products are sourced and 
what makes them sustainable. That 
extends right across the supply chain, on 
everything from ingredients, to human 
rights issues, to carbon impact. 

RB, as the company behind the 

brands, needs to be fully transparent; 
not merely promoting positives, but 
identifying and addressing dilemmas and 
shortcomings. We need to walk the walk. 

Ultimately, this is not just a set of tasks, 

it is an overarching philosophy. We will 
continue to fine-tune our consumer-centric 
model to keep our brands’ attributes and 
inherent qualities in sync with the values 
and evolving needs of the people we serve. 

… with quality products
Our consumers have often grown up with 
our brands, discovering them at different 
points in their lives. In some cases, they 
depend on them – in infant nutrition for 
instance – our products need to be safe 
and effective with absolute consistency. 
That makes quality fundamental.

Paying close attention to quality is 

critical. Rightly, our consumers have high 
expectations of the brands they use. We can 
only deliver that by maintaining consistently 
high standards right across the organisation. 
We make quality visible through our controls, 
our standards and in our training. We 
share our Quality Vision throughout the 
Group, building awareness of standards 
and how they are to be delivered. We host 
Quality Days at all our global sites to help 
embed commitment across the business. 
It is the responsibility of every one of 
our 42,000+ people to make our consumers’ 
experiences the highest quality they can be.

C A S E   S T U D Y

THE ROAD TO SELF-CARE: 
NAVIGATING THE FUTURE 
OF CONSUMER HEALTHCARE

RB has sponsored a report on the future 
of consumer healthcare. In ‘Enabling 
people to manage their health and 
wellbeing’ the Economist Intelligence 
Unit (EIU) looks at the key drivers for 
self-care. It also examines political and 
regulatory conditions in global markets. 

There is a strong public health case for 
extending self-care practices. Formal 
healthcare systems already account for 
15 percent of Organisation for Economic 
Co-operation and Development (OECD) 
government spending. With ageing 
populations, higher expectations 
and advancing technology, costs are 
rising. These dynamics will make more 
self-care a financial necessity.

Citizens are keen to do more to care 
for themselves, but they need the 
right support. The report cites health 
literacy as a critical enabler. It notes the 
importance of a consistent approach to 
self-medication and improved education 
for healthcare professionals. It also 
describes how technology can help 
groups work together to achieve better 
health outcomes. E-pharmacies, apps 
and medical devices are shifting self-care 
dynamics. The report concludes with a 
call for regulators to integrate self-care 
approaches into policy making. 

For further information, please visit: 
www.rb.com/innovation/ 
the-future-is-self-care/

22

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019A NEW WORLD-
CL ASS SCIENCE 
AND INNOVATION 
CENTRE IN HULL

November 2019 saw the official 
opening of RB’s purpose-built Centre 
for Scientific Excellence in Hull. This 
£105 million investment connects 
state-of-the-art laboratories and 
collaborative office space to RB’s 
179-year heritage. A striking, steel, 
glass and stone structure, built to 
the highest sustainable standards, 
extends from an extensively 
renovated original building.

The site where Isaac Reckitt’s original 
starch mill once stood now provides 
space for inspiration, experimentation 
and science for some 800 scientists. 
It will support leading-edge 
innovations in consumer health. 

… purpose-led innovation
The most successful brands not only 
perform efficiently and safely, they advance 
and support broader social objectives. 
We focus on fundamental human needs 
that matter to consumers and design and 
develop products that make a positive 
contribution to people’s lives. This is what 
we mean by purpose-led innovation.

… and ethical marketing
The integrity of the products we offer is 
fundamental. Our approach to product 
stewardship runs across the entire supply 
chain. It’s about responsible sourcing, 
from both a social and an environmental 
perspective, of materials, ingredients 
and packaging, through to the quality 
and safety of the product and brand, 
and the accuracy and transparency of 
the information we give to consumers. 
We work to improve environmental and 
social impacts wherever possible and 
to ensure our products do no harm.

We adopt an ethical marketing stance 

for all our brands. We don’t just focus 
on how our products benefit consumers, 
we think about their needs first. 

For instance, we provide infant nutrition, but 
we also advocate exclusive breastfeeding for 
the first six months of life, as recommended 
by the World Health Organisation 
(WHO). We invest in educating mothers 
about the importance of breastfeeding, 
especially in these formative months. 

We provide safe, age-appropriate 

and nutritious complementary foods for 
the succeeding months and years. We 
also support mothers who are unable to 
breastfeed, or who choose not to do so, 
with high quality breast-milk substitute 
(BMS) products that help meet the 
nutritional needs of infants and children.

800scientists supporting leading-edge 

innovations at our Hull site

C A S E   S T U D Y

UPSPRING IS 
SERVING MOTHERS’ 
NEEDS

RB’s acquisition of UpSpring strengthens 
our commitment to mothers and 
their children in the critical first 1000 
days from pregnancy. The founders 
of the Texas-based business, mothers 
themselves, believe in taking care of new 
mums so they can take better care of 
their babies. UpSpring’s solutions help 
them meet the challenges they face 
during pregnancy and in the children’s 
early years. Its suite of innovative, 
science-backed, pre- and post-natal 
health products, all made with natural 
ingredients, accelerate postpartum 
recovery and extend breastfeeding 
life. UpSpring products tie in well with 
RB’s purpose-led portfolio. Scaled up, 
they will soon be helping mothers and 
expectant mothers across the world. 

For further information, please visit: 
www.upspringbaby.com 

23

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
C U S T O M E R S

Connecting with 
our customers

We align ourselves with customers’ interests 
through our shared sense of purpose. 
We manage relationships with our major 
customers centrally and engage at the top  
of the business and at multiple different 
levels. We collaborate closely with key 
customers to meet shared strategic 
objectives as well as focus on operational 
performance and execution at the local level.

24

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019

F I N A N C I A L   S T A T E M E N T S

How we engage
Globally, our major trading 
channels include hypermarkets  
and supermarkets, pharmacies, 
drug stores, traditional trade  
and emerging trade (including 
discounters, convenience stores, 
mother and baby stores, travel  
and speciality retail). Our top ten 
customers contribute around 
20 percent of net revenue.

In North America and developed markets, 
supermarkets are our primary channel, 
particularly for Hygiene. We coordinate 
our large retailer relationships globally, 
regionally or nationally, according to the 
customer profile. We aim to build strong 
relationships with our key partners and 
customers that allow us to co-create 
and innovate to meet shopper needs. 
We engage directly with peers at 
different levels in customer companies. 
Frequent, detailed conversations – discussing 
purpose, strategy, operations and execution 
– infuse customer priorities into our thinking, 
allowing us to address them more effectively.
In Europe, supermarkets are again 
the primary channel for hygiene and home 
products, while pharmacy is the largest 
single channel for our health and wellness 
brands. Small independents with relatively 
few branches, make up the bulk of the 
pharmacy sector. We engage with these 
directly through our extensive network of 
specialist local representatives. We have more 
than 10,000 sales representatives managing 
relationships and cross-selling brands to 
pharmacies and smaller outlets worldwide.
The majority of net revenue is earned 
through bricks-and-mortar outlets, but our 
digital presence is growing fast, especially 
in China. RB’s double-digit growth in 
e-commerce during 2019 outpaced 
sector-wide e-commerce growth. We sell 
direct to consumers online and we also 
have a wide range of digital channels.

Both online and offline, we maintain 

global, regional and local contacts, as 
appropriate, with clear objectives for each. 
Each business unit has its own regional 
customer leads developing local execution 
and relationships. They are supported 
by a network of local champions.

25

STRATEGIC REPORTGOVERNANCEReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C U S T O M E R S   CO N T I N U E D

For our most significant customers, the 
focus is on strategic, long-term relationships 
founded on purpose. We are allocating more 
resources to this: our bricks-and-mortar 
global sales team doubled in size during 2019. 
This centrally managed team of strategy, 
shopper, channel & customer experts 
supplements local and product-specific 
collaboration with Category Growth Platforms 
and global growth initiatives that ties the 
retailer’s purpose with our own purpose. 

Meeting their priorities
We are unlocking opportunities by 
viewing our activities from the customer’s 
perspective. Customers prefer to work with 
agile manufacturers with transformational 
ambitions for their brands and categories. 
We build vertically integrated networks with 
our customers that aim to grow mutually 
beneficial long-term relationships. Global 
strategy is agreed centrally and operational 
and execution decisions are made in the field.
Longstanding relationships are based on 
more than brand sales, they are grounded in 

a shared sense of purpose. We express our 
purpose through the innovations we deliver 
and by making a difference with our brands 
to the categories in which we operate. And 
we develop those categories more effectively 
when we work closely with customers and 
other partners. We saw the benefits of 
this approach in 2019 with our Poseidon 
campaign in Turkey, which connected Finish 
with the growing issue of water scarcity in 
the country. For the campaign to have a 
meaningful impact in the country, we needed 
an army of in-store ambassadors to help get 
across our message that this is a purpose-led 
brand serious about leaving our children 
a better world. We arranged top-to-top 
and key management meetings with major 
retailers to set out our manifesto and explain 
how we were taking action ourselves. This 
led to invitations to their retail fairs, joint 
campaigns to raise awareness and discount 
schemes linked to savings on consumers’ 
water bills. We also became lead sponsor 
of the annual Local Chains summit where 
we shared our message with over close to 

8,000 delegates from local supermarkets, 
an important channel in Turkey. The 
Poseidon campaign has gained significant 
momentum through retail partnerships. 
We will build on this in the coming years.
Our new CEO Laxman Narasimhan, 
has been clear about the importance of 
strong customer relationships. In his first few 
months at RB, he has met with the CEOs of 
several top-ten customers to identify, discuss 
and advance mutual strategic interests. 
These leadership meetings have focused 
on shared purpose and looked at how we 
can collaborate on big ticket initiatives. 
In e-commerce, we invest in building ever 
closer partnerships. We engage with our 
digital customers not just as a vendor but also 
as a supplier of media space. This promotes 
more positive relationships, based on mutual 
advantage as well as coinciding interests. 
Whether the sales channel is online or offline, 
we aim, at the strategic level, to identify 
synergies, promote purpose-led innovation 
and invest in partnerships and networks 
that enhance and expand our categories. 

26

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Growth in e-commerce 
E-commerce activities have been growing 
rapidly over the last two years, outpacing the 
market as a whole. We now have a larger 
global digital presence than any of our 
key competitors. 

We have well over 1000 e-commerce 

customers and our brands are present on all 
the main portals. Three of RB’s global top 
ten customers are in e-commerce. Indeed, 
if e-commerce were a territory it would be 
RB’s third largest. We are agnostic about 
sales channels. The dynamics of e-commerce 
are constantly changing. Our omni-channel 
approach maximises optionality.

We currently engage with four main 
categories of e-commerce customer. We 
work directly with the major global players, 
like Amazon, Alibaba and Jd.com. We also 
have numerous marketplace customers; 
these third-party retailers fulfil orders on 
the global platforms. Marketplace has 
become an increasingly significant channel 
in terms of both Amazon and Alibaba 
sales. For example, 58 percent of Amazon 
sales are now through Marketplace. 
In 2018, when the Marketplace 

channel was less significant for Amazon, we 
recognised its potential and took a minority 
stake in Pharmapacks. Today, the Company is 
one of Amazon’s biggest third-party retailers.

With our third major category, 

bricks-and-clicks retailers, we typically also 
have offline relationships. E-pharmacy, our 
fourth major category, is one of our 
fastest-growing channels.

Growth in these categories has been 

unlocked by our willingness to adopt an 
agile, transformational approach to building 
up our brands and developing closer 
customer partnerships. We are adapting 
our business processes to align more 
closely with e-business priorities. Our Lysol 
SMART concentrated refill, for instance, 
reduces plastic waste by up to 75%. Its 
lightweight, leakproof format is well-suited 
to e-commerce shipping requirements.

C A S E   S T U D Y

TEAMING UP WITH RETAILERS TO   
IMPROVE HEALTHCARE ACCESS

In the US, the high cost of insurance 
puts formal, high-quality healthcare 
out of reach for a section of the 
population. Unsurprisingly, some 
of these people are starting to take 
health matters into their own hands. 
Selfcare is an appealing alternative, 
but without professional assistance, 
they risk making the wrong choices.

With the right support, self-care can offer 
fast, reliable and affordable healthcare 
solutions. As part of our mission to 
promote self-care in society we have 
teamed up with major US retailers. 
Together, we introduced a range of 
projects that give shoppers better 

product solutions, access to healthcare 
professionals, education tools and 
smartphone-based health tracking and 
diagnostics. In one scheme, customers 
who purchased RB products such as 
Mucinex, Delsym, Airborne and Digestive 
Advantage at specified retail outlets 
received vouchers that entitled them to 
instant, free telehealth consultations with 
board-certified clinical professionals. 

RB is participating in a broad-based 
alliance of changemakers who want 
to transform healthcare in America. 
We work with medical professionals, 
nonprofits, governments, medical research 
organisations and like-minded businesses.

27

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019P E O P L E

Empowering  
our people

The talented people who work at RB want to do 
more than make a good living. They are here to 
make a difference. At RB we put consumers and 
people first. There is a spirit of ownership and 
entrepreneurship. We give colleagues the space, 
the opportunities and the chance to have a real 
and positive impact. It’s what we call ‘Freedom 
to Succeed’. 

28

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019F I N A N C I A L   S T A T E M E N T S

How we engage
For RB to achieve its purpose to 
protect, heal and nurture, we need 
to fight and make access to the 
highest-quality hygiene, wellness 
and nourishment a right, not 
a privilege. 

Together and individually, RB colleagues 
have the task of bringing our purpose 
to life. To achieve that, they need 
support, they need resources and they 
need to be properly motivated.

Freedom to Succeed, our new 
employee value proposition, encapsulates 
RB’s entrepreneurial ethos. The people 
that work here want the freedom to make 
their own choices and shape their own 
lives, at work and at home. RB’s open, 
collaborative culture empowers them to 
make a tangible positive difference. A 
non-hierarchical structure promotes faster 
decision-making with autonomy and 
accountability on the ground. Our work-life 
balance initiatives support individuals and 
their choices. Progressive policies on diversity 
and inclusion ensure everyone’s voice is 
heard and all contributions are respected.

In 2019, Non-Executive Director Mary 

Harris took on a newly created role of 
designated Non-Executive Director, for 
engagement with the Company’s workforce. 
She is engaging across the business to gather 
insights on cultural and people related 
issues. Her remit is to ensure employee 
concerns are conveyed at Board level and 
incorporated into strategic decision-making.

Our compass

d
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s

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s
e
c
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u

l

i

s

u

B

  c onsumers
u t
d   p eople f rst

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a

Do the 
right thing. 
Always.

Strive  f o r
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29

STRATEGIC REPORTGOVERNANCEReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
P E O P L E   CO N T I N U E D

>55%

people from around the globe currently 
participating in our award-winning 
share plan

The RB culture
The values we hold and share define the 
organisation. Our success as a business 
is founded on our strong, distinctive 
culture, guided by our compass. 

If we want to deliver on our business 

objectives we need a dynamic, evolving 
and connected organisation. Our 
people strategy aims to instil, reinforce 
and reward the positive behaviours 
and attributes that make that real. 

A shared sense of responsibility anchors 
our approach. Doing the right thing, always, 
is a fundamental value for everyone here. 

We want all colleagues to have a sense 

of belonging and take personal pride in what 
they do. 

This also makes sense commercially. 
We all do more when we have a personal 
stake in the outcome. We reinforce that 
sense of ownership by giving employees a 
financial interest in RB’s success, through 
our rewards systems and our share plans. 
Our award-winning employee share plan 
is open to employees across 57 countries 
and is highly popular, with over 55 percent 
of our employees currently participating. 
RB prioritises always doing the right 
thing – by putting consumers and people 
first, building shared success, seeking out new 
opportunities and striving for excellence.

Doing the right thing, always
We are clear as a business that all colleagues 
must act with integrity and demonstrate 
respect for each other, our stakeholders 
and society as a whole. RB’s Code of 
Business Conduct, available online, sets 
out the values and behaviours expected of 
all colleagues and contractors. The Code 
makes it clear that where there are concerns, 
raising them is everyone’s responsibility. 

We are committed to providing a safe, 
supportive working environment for all our 
people. We have global policies on health 
and safety and on diversity and inclusion that 
set out minimum standards expected at all 
our operations. Individual business units and 
local operations apply these according to their 
specific circumstances. Our Speak-Up hotline 
allows people to call out unethical behaviour, 
safety concerns and other non-compliance 

without the risk of retaliation. In 2019, 
we received and investigated 466 
reports. We subsequently took remedial 
action in 57 percent of these cases.

Developing our people
Continually improving our performance 
depends on attracting, retaining and 
developing great people. We build functional 
and leadership capability at all levels, to help 
managers inspire and empower their teams. 

We value depth and breadth of 
experience. We frequently move our 
people into new roles and territories. 
We support them with appropriate 
training and development. 

Our online training hub, learn.rb.com 
builds key capabilities with bite-size learning. 
Colleagues, striving for excellence, undertook 
around 83,000 hours of learning in total 
during 2019. E-learning and blended learning 
programmes are available for all employees 
and are phone and tablet friendly.

Fostering partnerships
Partnership at RB is all about building 
shared success. No one has all the 
solutions. We succeed by partnering with 
others, both internally and externally. 

As we seek out new opportunities 

innovation can come from anywhere. 
Our non-hierarchical structure promotes 
collaboration and agile working. Every RB 
colleague has the ability to make suggestions 
on how we can innovate and improve.
We operate a reverse mentoring 
scheme that ensures every leadership 
team member has a young mentor, 
empowering them to contribute to 
thoughts and suggestions. RB’s Purpose 
Council is advancing youth-led initiatives.
Free-flowing communication is 
essential in a fast-functioning, fluid 
organisation. Our Chief Executive Officer 
sets the tone with an open-door policy 
that encourages everyone to speak up. 
There is a regular rhythm of 
interactive communications at all levels, 
with frequent town halls at the global, 
local and functional level, and round-table 

83,000

hours of learning undertaken by colleagues

C A S E   S T U D Y

ONE YOUNG   
WORLD SUMMIT 
MEETS IN LONDON

Young people bring energy, idealism 
and fresh ideas. And this generation is 
the most informed, the best educated 
and the most interconnected in 
human history. It is good to know 
the future is in their hands. 

In 2019, 2,000 young people from 190 
countries met in London at the tenth 
One Young World (OYW) Summit 
to discuss and address the pressing 
social and environmental challenges 
we all face. RB is a longstanding OYW 
supporter. We sent 50 delegates to this 
important gathering – our most ever. Our 
CEO and the President of Hygiene Home 
also attended, to share their experiences 
and, importantly, to listen and learn. 

The delegates returned fizzing with 
ideas, inspired to pursue RB’s social-
impact areas of focus and determined 
to address diversity and inclusion in 
the business. Their voices continue to 
be heard and will drive change as they 
now join RB’s Purpose Council, made 
up of 94 people from 20 countries 
who are sponsoring programmes that 
embed purpose in the business.

30

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019meetings that bring together different 
specialists around selected topics. 
We have a regular digital newsletter and 
a robust, interactive intranet site. Social 
media, videos – including Q&As with the 
CEO while carpooling – are just some of the 
mechanisms for engaging teams in company 
content. Our multifaceted approach aims to 
appeal to different generations and deliver 
relevant content and communications 
to all levels of the organisation. 

Diversity and inclusion 
RB has long recognised that increasing 
diversity is not just a moral but a business 
imperative. More diverse backgrounds 
bring differing perspectives. That creates 
a richer, more informed culture and 
better decision-making, which is good 
for business. As a global company, with 
over 42,000 people, we can draw on an 
international pool of talent and experience. 
This cultural diversity enriches our 
perspective and informs our approach. 

Our global ambition for gender diversity 
is that women should hold at least 40 
percent of senior management roles by 
2022. RB’s DARE initiative – to develop, 
attract, retain and engage talented 
women – has made progress since its 
introduction four years ago. Still, in 2019, 
just 26 percent of our senior managers were 
female. There is certainly more to do. 

This is a challenging target, but we are 

focusing relentlessly on gender balance. 
We offer mentoring and development 
schemes to assist women in their career 
progression. Our recruitment policy ensures 
gender-balanced shortlists for all open 
positions. We are embedding flexible 
working arrangements that assist colleagues 
with family and personal commitments.

We have also introduced gender pay 

reporting in our top five markets, which 
account for nearly half of our global 
workforce. This commitment exceeds the 
UK reporting requirement and we are the 
first FTSE company to take this step. 

OY W SCHOL ARS

Lead 2030, a One Young World 
initiative, is the world’s biggest prize 
fund for young leaders working 
towards achieving the SDGs. RB 
sponsors the challenge in two SDG 
categories – zero hunger and clean 
water and sanitation – the winners 
receive $50,000 to fund their initiative, 
along with mentorship from RB.

C A S E   S T U D Y

FREEDOM TO 
SUCCEED – GLOBAL 
PARENTAL LEAVE 
POLICY

We want all children to get the 
best start in life, including the 
children of those that work at RB

Our new global policy on parental 
leave positions RB as one of the most 
supportive FTSE 100 companies for 
parents. The policy gives every new 
mother six months paid leave to rest 
and bond with her newborn, and the 
option to take another six months’ 
unpaid. Fathers and partners get four 
weeks paid leave and an additional 
four unpaid weeks. The policy allows 
for extra paid leave for premature 
births. And because families come in all 
shapes and sizes, LGBTQ+ employees 
get exactly the same rights, as do 
adopting and surrogacy families.

The support continues for mothers 
returning to the workplace. Mentors 
are available, where needed, to help 
guide their re-entry into the working 
environment. We have set up over 100 
wellness rooms at our various locations 
where they can rest, express milk and 
extend their ability to breastfeed.

31

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019PA R T N E R S

Forging links with  
our parners

We work with our partners to deliver 
practical and sustainable solutions that 
further our purpose of creating a cleaner, 
healthier world.

32

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019F I N A N C I A L   S T A T E M E N T S

How we engage
Partnerships are key to enabling us 
to deliver lasting solutions that 
have real social impact. We look 
for partners that share our purpose 
and endorse our values. 

External partners support our efforts with 
expertise, objective assurance, research and 
local knowledge. We work with our trading 
partners to build efficient and resilient global 
supply chains. We forge purpose-led alliances 
that link with our categories and brands. We 
participate in local and global campaigns to 
advance social and environmental objectives. 

EPA SAFER CHOICE 
PARTNER OF THE 
YEAR

The US Environmental Protection Agency’s 
Safer Choice label promotes the use of safer 
chemicals in the home. RB has been a Safer 
Choice partner since 2009. It is recognised 
for having adopted chemicals that meet Safer 
Choice criteria at an early stage. The 2019 
award recognises its outreach and education 
campaign over the previous year. 
This resulted in all 50 US states 
adopting Safer Choice labelling for 
antimicrobial products. Consumers 
can now find safer antimicrobial 
products much more easily.

33

STRATEGIC REPORTGOVERNANCEReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019PA R T N E R S   CO N T I N U E D

Responsible supply chains
Our trading partners, suppliers and 
distribution centres are located around the 
globe and we have contractual arrangements 
with them that set out our standards and 
requirements. As a responsible business, 
we expect all employees, contractors and 
suppliers to adhere to our human rights policy 
and supply chain monitoring programme. 
All our manufacturing and hub 

locations are subject to regular on-site 
auditing, assessing product quality, the 
safety of our people, our environmental 
and human rights performance. 

Together with our trading partners, 
we focus on creating safe, high-quality, 
effective products for consumers around 
the world. We promote end-to-end 
sustainable business principles that take 
account of our products, the environment 
and ecosystems we are part of, and the 
people within our global value chains. 

C A S E   S T U D Y

LYSOL HERE 
FOR HEALTHY 
SCHOOLS

The best weapon against germs is 
knowledge. RB has partnered with the 
National Education Association and 
Parent Teacher Association to develop 
the Lysol Healthy Habits programme 
with interactive and downloadable 
lesson plans to teach primary school 
children the importance of healthy 
habits. To help alert schools when it is 
most important to protect their children, 
Lysol partners with health technology 
company Kinsa on the FLUency in Action 
initiative. Together, Lysol and Kinsa 
have provided 1,300 schools with Smart 
Thermometers to create connected 
communities that help teachers and 
parents fight illness together.

Sparking innovation
In our hyperconnected society, the 
purpose-led network is a highly effective 
structure for delivering impact at scale. 
Boundaries between organisations are 
becoming less rigid. Businesses are 
operating in ecosystems that form around 
common objectives and outcomes, 
including delivering against the SDGs. 
The sharing economy and open-source 
thinking have moved mainstream, opening 
up a number of new opportunities for 
co-development and collaboration. 

RB is at the centre of a global network 

of expert individuals and organisations. 
We’ve built up international links over 
many years with product innovators, 
suppliers, digital developers, regulators, 
researchers and academics. 

We have opened up our organisation to 
embrace other approaches. External partners 
bring fresh perspective and inject new 
thinking. By sharing insights and capabilities 
with them we can disrupt traditional models 
and accelerate innovation. We collaborate 
with scientists to accelerate the development 
of novel ingredients and solutions. Our 
innovation partner programme invites 
entrepreneurs to make a difference with us to 
people’s lives by co-creating, developing and 
scaling up their ideas into global solutions. 

FOUNDERS 
FACTORY HYGIENE 
AND HOME

RB’s new joint venture with Founders 
Factory creates a powerful engine 
for bringing innovative solutions to 
our consumers. Founders Factory 
Hygiene and Home combines our 
complementary skills and resources 
to help entrepreneurs take their 
businesses to the next level. 

With over 100 investments in 
multiple sectors since its launch in 
2015, Founders Factory has a proven 
model for unleashing the growth 
potential of start-ups and small 
businesses. The JV leverages RB’s 
scale and ability to innovate at speed. 
Sharing our expertise and resources 
with talented entrepreneurs and 
disruptive thinkers will help us bring 
the next generation of technology-
driven solutions to our consumers. 

3 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Advancing best practice
We regularly engage academic and research 
institutions and think tanks to research key 
categories and markets. We collaborated 
with the Economist Intelligence Unit in 2019 
to map out the future of self-care and review 
global policy progress and requirements. 

We consult with clinical professionals 

and health organisations to ensure our 
healthcare solutions are advancing public 
health objectives. For example we have 
been strengthening our links in the past 
year with healthcare professionals to align 
infant nutrition with the latest advice. 

Regulatory intelligence
We reach out to regulators, both directly 
and through trade associations and industry 
bodies, to ensure we are fully compliant and 
get early notice of any regulatory changes 
that may affect our categories and brands. 
We also work with them on consumer-related 
campaigns linked to our brands.

We are active in local and regional 
trade associations, especially in Europe, 
Latin America and the ASEAN region. In 
2020, we joined the Consumer Goods Forum, 
a major global CEO led platform that brings 
together consumer goods retailers and 
manufacturers to partner and collaborate 
together to build consumer trust and drive 
positive change, including greater efficiency.

We also joined Cosmetics Europe, the 

European trade association for the cosmetics 
and personal care industry. As board 
members of the Global Self-Care Federation, 
we aim to promote discussion on the role of 
self-care for both positive health outcomes 
and sustainable healthcare systems. 

Fostering close links with regulators 

allows us to participate in discussions 
on policy and adapt more quickly to 
upcoming regulatory change, either 
to maintain compliance or innovate 
to address new opportunities. 

With the EU health business to protect, 
ensuring internal preparedness for Brexit was 
a priority during 2019. A core Brexit team 
worked cross-functionally alongside local 
and regional partners to ensure continued 
compliance with European legislation. We 
established a new European regulatory 
location outside the UK, there were close to 
1,000 changes to medicines submitted, 3,200 
cosmetic notifications prepared and circa 
3,000 artworks amended. All but one of our 
medical devices have now been transferred 
to EU-notified bodies, with the last one due 
to be finalised in the first half of 2020.

35

C A S E   S T U D Y

DANISH INSTITUTE 
FOR HUMAN RIGHTS 

In 2019, we partnered with the Danish 
Institute for Human Rights (DIHR) to help 
us develop a more holistic understanding 
of our human rights responsibilities.

We asked the DIHR to conduct a 
gap analysis to assess human rights 
performance across our organisation and 
identify opportunities for improvement. 
This resulted in 35 recommendations that 
further embed a human rights lens into 
our day-to-day activities. We are now 
engaging with the relevant stakeholders 
to prioritise and implement these.

The Institute also piloted a country-level 
human rights impact assessment focusing 
on key elements of our Durex and Enfa 
brand value chains within Thailand to 
identify any adverse impacts within our 
value chain and offer recommendations 
to prevent, mitigate and remedy them. Its 
report will be published in 2020 together 
with our corresponding action plan.

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O M M U N I T I E S

Investing in  
communities

Everyday changes can make a difference 
that lasts a lifetime. An investment in small 
changes today is an investment in all of us. As 
individuals in our own communities, and as a 
business, we all do better when societies thrive 
and prosper. Our purpose and fight will define 
how we engage with communities.

36

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019G O V E R N A N C E

F I N A N C I A L   S T A T E M E N T S

How we engage
Health, hygiene, nutrition, proper 
sanitation, a solid education and a 
safe environment – these are basic 
rights and they should be within 
everyone’s reach. With the right 
support and enough persistence, 
even small interventions can 
ignite movements that transform 
entire communities and make a 
lasting difference.

Our current social impact strategy is built 
on this idea. We focus on three areas 
with a direct connection to our business: 
sexual health and rights, maternal and 
child health, water and sanitation.

We engage with women, girls and 

children, the people who shape these 
communities, to understand what steps 
we can take to help them transform 
their homes and lives. We use our deep 
understanding of consumer behaviour 
to make sustainable improvements 
that address complex global issues. 

We don’t have all the answers. We work 

closely with local partners who understand 
conditions on the ground. Together, we are 
introducing everyday improvements and 
amplifying their effects into life-changing 
impacts across the globe.

How we make a difference
Our overall objective with all our social 
impact investment is to build programmes 
through our brands that enable us to 
bring RB’s purpose to life at scale. 

Our investment comes in three forms: 

financial support, donated products and 
volunteering. Alongside brands that enable 
the same purpose, we support projects that 
are in line with our three focus areas and 
which have a measurable sustainable impact. 

We have a robust process when 

selecting partners and projects. We conduct 
extensive financial due diligence and use an 
independent external assessor for human 
rights due diligence. Our grant agreements 
link funding to delivery against an agreed set 
of KPIs. Once the project goes live we monitor 
its performance against the specified criteria.
During 2019, our focus has been on 
strengthening partnerships established in 
previous years which are delivering sustained, 
significant impact. Programmes in India, 
Nigeria and Pakistan drew to a close, while 
new programmes in Nepal and Colombia are 
yet to report. This led to fewer people 
reached in the year, reducing our 
performance on impact, until the results 
of new programmes are realised. 

37

STRATEGIC REPORTReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O M M U N I T I E S   CO N T I N U E D

Sexual Health and Rights
Our sexual health and rights projects promote 
sexual wellbeing, protect young people 
from sexually transmitted diseases and 
reduce the risk of teenage pregnancies. 

In 2018, Durex joined forces with (RED) 

in South Africa to reduce the incidence of 
teenage pregnancy and protect girls and young 
women from sexually transmitted diseases. RB 
and Durex have committed US$5 million over 
three years and the Bill and Melinda Gates 
Foundation has pledged to match this, taking 
the total commitment to US$10 million. 

All funds raised from the partnership 

will go to the Global Fund to fight AIDS, 
tuberculosis and malaria, directed specifically 
to a school-based intervention programme, 
Keeping Girls in School, in South Africa. 
The programme identifies girls at risk of 
dropping out and implements preventative 
measures through services such as tutoring 
and homework support, peer education, 
sexual reproductive health education, career 
jamborees and home visits, to ensure they 
complete their education and lead healthy, 
productive lives. With this investment, 
Keeping Girls in School is aiming to reduce 
new HIV infections in young women, reduce 
teenage pregnancies, improve access to 

sexual reproductive health services and 
education and encourage school retention 
among adolescent girls and young women.

Maternal and Child Health
By giving mothers and communities the 
support and facilities they need, we can 
give the next generation the best start in 
life. Our partnerships in this area, focus 
on reducing stunting in children, in the 
first 1000 days of life, by 40 percent. 

In India, RB is funding a programme 

in the remote tribal region of Maharashtra, 
where rates of malnutrition in children 
under five are particularly high – 1.5 times 
the national average. Together with a 
consortium of partners, RB is working with 
local communities to build up a workforce 
of travelling Community Nutrition Workers 
(CNWs), who are rigorously trained by a 
team of public health experts, paediatricians, 
gynaecologists and community development 
specialists. So far, the programme has 40 
Community Nutrition Workers going village 
to village, reaching out to 204 communities 
across the Maharashtra region. Over the next 
five years, the Nutrition India Programme 
aims to reach 177,000 young mothers of 
undernourished children across 1,000 villages. 

S O C I A L I M PAC T  P E R F O R M A N C E 2 019

Individuals impacted through our 
programmes

KPI: Total number of people who have 
reported positive change, or where a positive 
change has been observed and evidenced.

Social impact investment

KPI: Total value of cash contributed, 
employee time in working hours and  
in-kind product donations valued at cost  
to the business

2016

2017

2018

2019

1.4m

2016

2.1m

2017

2.6m

2018

0.6m

2019

£5.2m

£10.5m

£14.4m

£12.2m

Target to 2025: 4 million people impacted through our 
programmes each year

Target to 2025: £20m per year

Employee engagement

Purpose-led brands 

KPI: Hours contributed by employees who 
are actively engaging in volunteering and 
fundraising during company time.

KPI: Total number of people informed 
through health and hygiene messaging and 
campaigns since 2013.

2016

2017

2018

2019

13.2k

2016

19.6k

2017

31.7k

2018

53.9k

2019

365m

568m

765m

956m

Target to 2025: 100,000 employee volunteering hours 
per year

Target to 2025: Inform 1 billion people through health 
and hygiene educational programmes and behaviour 
change communications

C A S E   S T U D Y

MAKING WATER 
SCARCITY A 
PUBLIC PRIORITY 
WITH FINISH

RB and Finish teamed up with National 
Geographic to take on water scarcity in 
Turkey. The country’s declining water 
resources, growing population and 
large agricultural sector are expected 
to result in intense scarcity within the 
next decade. Despite this, the threat 
of scarcity is still little understood. 
A National Geographic documentary 
asked what would it be like for the 
average citizen if they only had 
access to 25 litres of water a day? 
It brought the issue vividly to life.

The Finish campaign urged households 
to abandon manual pre-rinsing and 
save an average 57 litres per wash. 
Since the launch over 100,000 people 
have pledged to save 15 million tonnes 
of water and do what they can to 
conserve water for the future. 

The success of the Turkey campaign 
provides a template for raising consumer 
consciousness on water saving that can 
be applied globally. A similar campaign 
was launched in Australia. The Finish 
global sustainability campaign will 
now continue in other countries. 

38

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019In China, our partnership with China Children 
and Teenagers’ Fund (CCTF), aims to directly 
impact 10,000 pregnant women and babies 
and reduce stunting by 40 percent in rural 
China. In addition, the 1,000 days of nutrition 
education will reach millions of Chinese 
families with valuable nutrition education 
through public communication  

Water and Sanitation
Providing access to adequate sanitation and 
proper hygiene means providing education, 
safety and freedom from disease.

Access to safe water and sanitation are 

among the most fundamental of social needs, 
and their absence affects almost every part 
of life. In 2018, RB entered into a partnership 
with Water.org, investing US$1 million to 
support their work. Half of the investment 
was channelled into Water.org projects in 
India, the other half supporting various Water.
org projects all over the world. With RB’s 
investment, Water.org and their implementing 
partners were able to advance a range of 
activities to help families at the base of the 
economic pyramid access improved water and 
sanitation sources. RB’s support specifically 
enabled Water.org to reach 176,275 people 
in India, helping them secure their own 
empowering water and sanitation solutions.

Today, RB and Water.org are building 

upon our work in 2019 with a second 
partnership through 2021, with a focus 
on supporting Water.org programmes in 
India and Indonesia. We’re exploring ways 
to deepen our collaboration between our 
teams in India and Indonesia to further 
help people secure their own empowering 
water and sanitation solutions. Within 
this partnership extension, Water.org will 
help mobilise $29.1 million in funds, and 
their partners will disburse 138,000 loans, 
changing the lives of 641,400 people 
across India and Indonesia with improved 
water and sanitation access by 2021.

Give Time
Colleagues are encouraged to make a 
tangible impact by giving skills and time 
in their local communities. Our Give Time 
programme allows every one of RB’s 
employees two days paid leave annually for 
voluntary activity. In 2019, RB employees 
gave over 47,000 hours to good causes. 
We are committed to encouraging our 
employees to ‘Give Time’ and have a goal of 
donating 100,000 hours a year by 2025. 

C A S E   S T U D Y

LIVING OUR PURPOSE THROUGH 
VOLUNTEERING IN TANZANIA

One of these focuses on persuading 
male household heads (or Babbas) of 
the importance of good sanitation, 
encouraging them to spend more of 
the household budget on hygiene and 
sanitation products. Already, more than 
2000 Babbas have committed to promote 
positive hygiene in their homes. The 
Shujaa Wa Usafi project aims to improve 
hand-washing, toilet cleaning and water 
treatment practices by training students to 
become SWASH (School Water, Sanitation 
and Hygiene) heroes, delivering hygiene 
education in their respective communities.

The Global Volunteer Challenge is the 
biennial flagship event in RB’s Give Time 
volunteering programme. For 2019, we 
partnered with sustainable development 
charity Raleigh International. This 
year, for the first time, the challenge 
leveraged volunteers’ skills and connected 
directly with our business purpose. 

Raleigh has been supplying water, 
installing toilets and teaching about 
hygiene in rural Tanzania since 2013, 
but people there were still getting sick. 
It was looking for fresh insights.

Thirty colleagues from 23 countries stayed 
in the villages to get a real sense of the 
villagers everyday problems. They worked 
in small groups alongside local volunteers 
to develop ideas for improving hygiene. At 
the end of two weeks they pitched their 
proposals. Two of these were selected for 
further development. They are currently 
being implemented on the ground.

39

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019E N V I R O N M E N T

Safeguarding  
the future

As a responsible business we play our 
part in addressing key societal and 
environmental issues.

4 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019G O V E R N A N C E

F I N A N C I A L   S T A T E M E N T S

How we engage
There has been a seismic shift in 
public concern for the scale and 
urgency of the global challenges 
the world faces. Consumers are 
increasingly conscious and expect 
the brands and companies behind 
the brands to take action to 
address them. For brands to 
continue to be trusted they must 
be seen as part of the solution 
and not part of the problem.

RB’s engagement with sustainability 
issues has evolved accordingly. In the 
past, sustainability was not always fully 
integrated into our core business. It had a 
focus on compliance, and was influenced 
by industry benchmarking, regulatory and, 
to an extent consumer considerations. 

Today, there has been a fundamental 

shift in attitude within the business. We 
now have a more active stance that pays 
attention not just to how we mitigate 
negative impacts, but on how we can 
contribute positively to society.

Sustainability is viewed internally 
as a driver of long-term growth rather 
than a limiter of risk. Integrating 
sustainability into our core strategy 
helps to bring our purpose to life for our 
brands, and across the wider business. 
We have been gathering data, 
strengthening tools and plans, and laying 
the groundwork for the 2020 launch of our 
new strategy and targets. This extends our 
existing strategy, which was underpinned by 
non-financial KPIs that set targets for 2020, 
with broader, more ambitious objectives.

We want to be a force for positive 
change. RB can play an active role on a wide 
range of environmental issues, tackling GHG 
emissions, eliminating waste and managing 
water scarcity. But these are huge issues with 
global consequences. We cannot expect to 
solve them on our own. To have any impact 
we need to combine our strengths with 
others. We are forging partnerships with 
trading partners, consumers and communities. 
Our purpose-led brands champion 

compelling causes. Their reach and recognition 
enables them to be powerful agents for 
positive change. To underpin that, the wider 
business needs the right foundations in place. 
We have to be rigorous about examining 
the issues, tackling them where we can and 
addressing those areas where we fall short. 
That requires integrity and full transparency.

41

STRATEGIC REPORTReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019E N V I R O N M E N T   CO N T I N U E D

Promoting the circular economy
As global prosperity increases, populations 
are consuming more, but with the current 
linear model, much of that consumption 
is disposable. Single-use packaging is a 
pervasive and growing problem. Very little 
is recycled, most ends up being burned, on 
landfill sites or in our oceans. This wastes 
valuable resources, contaminates the planet 
and contributes to global warming.

In a circular economy resources stay 
in use for far longer, cycling through the 
system. It emphasises reuse ahead of 
recycling, which means less energy and 
fewer processes are required to transform 
used products back into useful ones. Making 
that happen relies on concerted action 
and the involvement of all stakeholders. 

We are engaging across our value 
chain to raise awareness about single-use 
packaging. In the US, we have teamed 
up with TerraCycle. The Healthy You, 
Healthy Planet partnership is a national 
recycling programme encompassing all 
brands of health and nutrition packaging. 

This programme is part of RB’s continuing 
commitment to the circular economy, which 
also includes ensuring at least 25 percent of 
our plastic is recycled and making all of our 
packaging recyclable or reusable by 2025. 

Sustainable innovation
We can make our products more sustainable 
through innovation. We set ourselves a 
deliberately ambitious target for 2020, for 
a third of net revenue to be earned from 
more sustainable products. Although this 
has not yet been achieved, setting the target 
has helped to focus minds on this issue. 
We use our sustainable innovation 
app to benchmark product innovation and 
evaluate sustainability credentials. The app 
is a streamlined life cycle assessment tool 
that models a product’s carbon footprint, 
water impact, non-recyclable packaging and 
ingredients on a per dose basis. Only those 
products registering significant improvement 
in at least one category, with no categories 
made worse, qualify as more sustainable. 

25%

Total net revenue from more 
sustainable products1,2

1  Excluding our Infant and Child Nutrition (IFCN) business 
– See RB Insights (www.rb.com/responsibility/insights) 
and RB Reporting Criteria Basis for Preparation  
(www.rb.com/responsibility/policies-and-reports) 
for details.

2  Calculated for 12 months ending 30th September 2019.

CDP RECOGNISES 
SUPPLIER 
ENGAGEMENT ON 
CLIMATE CHANGE

CDP (Carbon Disclosure Project), 
the global leader on environmental 
disclosure, has recognised RB’s global 
leadership in managing carbon and 
climate change across the supply 
chain. CDP evaluated the supply 
chain engagement strategies of more 
than 5,000 companies worldwide in 
2018. RB was included in the top 3 
percent awarded an A grade. These 
companies featured on CDP’s supplier 
engagement leader board for 2019. 

42

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019RECOGNISED FOR 
SUSTAINABILIT Y

RB has been commended as one of the 
top-scoring companies in its industry for its 
corporate sustainability achievements. In the 
2019 edition of RobecoSAM’s Sustainability 
Yearbook, we earned a Silver Class distinction 
for our sustainability performance in 2018.

Plastics and packaging
To make the transition to a circular economy 
we need to think differently about how we 
use plastics. There are big challenges. The 
microplastics littering our oceans are getting 
into the food chain and over 350 million tons 
of plastic are produced globally every year. 

Stakeholder interest in this topic has 

grown rapidly in recent years, but more 
research is needed and the necessary 
infrastructure is not yet in place. The Ellen 
MacArthur Foundation (EMF) has done 
important work on plastics as part of its 
mission to promote the transition to a circular 
economy. RB is a committed EMF member. 
We endorse its New Plastics Economy 
initiative and share its vision of a future 
where plastics never become waste. We aim 
to eliminate plastic items wherever possible; 
innovate so that where plastic is needed it 
can be safely reused, recycled or composted; 
and reuse any plastics to keep them in the 
economy and out of the environment. 
Currently, plastic is expensive and 

inconvenient to recycle, but for many 
products, it also provides the best solution 
in terms of safety, cost and carbon footprint. 
We are researching and introducing 
durable packaging for our own brands 
that is more sustainable in an effort to 
reduce our environmental impact. 

In 2019, we made strides in 
understanding plastics and packaging 
issues across our markets, and our impact 
across the whole product life cycle. RB 
is continuing to embed new tools and 
knowledge across the organisation, 
especially in the product development 
process. Some major improvements are in 
the pipeline, but research, development 
and implementation will require patience.

Product stewardship 
Product stewardship is about protecting 
the integrity of our products. It starts with 
responsible sourcing, from both a social and 
an environmental perspective, of materials 
and ingredients. It extends through to 
the quality and safety of the product and 
brand, and the accuracy and transparency 
of the information we give to consumers. 
At every stage we aim to be transparent, to 
do no harm and to improve environmental 
and social impacts wherever we can.

Our supply chains can be long and 

complex. Palm oil, latex, dairy, paper and 
board are all key raw materials for RB, 
but we are often far removed from their 
original suppliers. It is therefore critical 
to maintain traceability and integrity. 
We have introduced global standards 
for product quality and safety and apply 
these across our supply chains in all our 
territories – in many cases the RB standards 
are far superior to the local regulations. 
We commission an external risk 
assessment of all the natural raw materials 
we use. They are graded from low risk to 
high risk according to a range of social 
and environmental criteria. We use this 
assessment to ensure we continue to focus 
our efforts on the highest priority materials.
We are continually strengthening 
the sustainability of our ingredients by 
adopting safe and effective alternatives 
(SEA). The long-term focus is on building 
resiliency by prioritising purer, simpler 
and transparent products and innovations 
that adopt SEA technologies and 
follow green chemistry principles.

Responsible sourcing 
A progressive approach to human rights 
and responsible sourcing is fundamental 
to our sustainability ethos. We want to 
have a positive impact on society in the 
way we develop our products, as well 
as through their functional benefits.

We work closely with our suppliers to 
ensure universal standards on employment 
rights and wider sustainability issues and to 
ensure product quality and safety are upheld.

100%

management employees completed human 
rights training

C A S E   S T U D Y

FINISH TACKLES 
PLASTIC WASTE 

RB has pledged that our packaging will 
be 100 percent recyclable and contain 
at least 25 percent recycled content by 
2025. With Finish, we plan to meet this 
pledge well before then. In January 2019, 
we launched Finish Quantum Ultimate 
in fully recyclable black plastic tubs. 
These use a non-carbon black plastic, 
an industry first, which overcomes 
technical constraints for recyclers. 

Finish is also available in light, resealable 
plastic pouches. We sells millions of 
pouches every year. Currently these use 
bonded plastics to meet strict technical 
requirements for safety and storage. 
That makes them hard to recycle. We 
joined forces with Dow and Drukpol. 
Flexo to develop recyclable pouches. 
The fruits of that collaboration – 
award-winning eco-pouches made of 
a single, specially developed plastic 
– will be on sale globally from 2020.

And we went further. In 2020, RB will 
launch new Finish Quantum Ultimate 
tubs containing 30 percent recycled 
polypropylene (rPP) and become the 
first FMCG company to use undyed 
rPP at scale in its packaging. rPP is 
unpopular with most manufacturers; 
its strong smell and matt grey colour 
make it hard to recycle. We have 
worked with leading recycler Veolia to 
develop a low-odour grade for our tubs. 
The tubs themselves are intentionally 
grey – proudly proclaiming their rPP 
content as a product credential. 

43

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019E N V I R O N M E N T   CO N T I N U E D

IN THE LOOP – 
PROMOTING THE 
CIRCUL AR 
ECONOMY

RB was a founding partner in the US 
launch of TerraCycle’s Loop global 
recycling programme. Our Airborne, 
Move Free, MegaRed and Neuriva 
products are being made on the 
Loop shopping platform in reusable 
packaging. After using the products, 
customers put empty containers in 
a Loop tote bag and leave it on their 
doorstep. The containers are collected, 
cleaned, refilled and reused.

To achieve traceability and achieve positive 
impacts, we work with a range of expert 
partners. With the Earthworm Foundation, 
we support programmes that enable detailed 
monitoring of complex supply chains and use 
this to improve the livelihoods of smallholder 
farmers, limiting their impacts on important 
ecosystems. In 2019, The Danish Institute for 
Human Rights supported our first ever human 
rights impact assessment, which included 
a focus on risks and impacts associated 
with our Durex brand on smallholder 
rubber tapper farmers in Thailand.

Managing water resources 
Climate change is exacerbating the negative 
effects of water scarcity and poor water 
quality on health and hygiene. According to 
the UN Food and Agriculture Organization, 
1.8 billion people will be exposed to absolute 
water scarcity and more than 5.4 billion are 
expected to face water stress by 2025.

Managing water resources efficiently 
is a key operational issue for RB. We look 
at the life cycle of our products, initially 
prioritising the way we produce them but 
increasingly looking at their total footprint. 
We monitor water use per unit of production 
and water impact per product dose. 

We have successfully reduced our 

water use in manufacturing by using and 
recycling water more efficiently. However, 
most of our water impact happens 

upstream and downstream of our own 
production and we recognise we need 
to do more to help our suppliers and 
consumers reduce their water usage. 
We have conducted a global 
water scarcity assessment to focus 
our efforts on where we can have the 
greatest positive impact both now and 
in the future. 24 of our sites operate in 
water-stressed locations, notably in India 
where we have a significant presence. 

A litre of water in India has to go far 

further than a litre elsewhere. We need 
to take account of this in our product 
development when assessing water use 
alongside other sustainability priorities. 
For instance, producing concentrates 
reduces packaging material and lowers 
transport-related carbon emissions, but these 
benefits must be balanced with the need for 
the consumer to add water at point of use.

Global water scarcity is a huge and 
complex issue. We are strengthening the 
water-saving credentials of key brands, 
including Dettol, Lysol and Finish. We 
participate in national and global campaigns 
to promote water saving. We can only 
make a relatively minor contribution, 
but every drop is valuable. We are 
researching what more we could do to 
reduce the water impact from consumer 
use, especially in water-stressed areas. 

4 4

37%

reduction in water use per unit of 
production since 20121

Waste
RB has established a good track record of 
local and regional compliance for waste 
management. In 2019, we continued 
identifying, implementing and tracking 
initiatives to reduce waste at our 
manufacturing sites. Many of our sites 
have already met our 2020 global target of 
a 30 percent reduction in manufacturing 
waste. Our recently incorporated IFCN sites 
are not included in these waste targets 
as we progressively integrate them.

One of our 2020 targets is disposing zero 
waste to landfill. This is especially challenging 
In parts of the world where recycling or even 
energy from waste disposal routes are not yet 
practical. We made significant improvements 
in waste reduction and recycling during the 
year, with all but two of our manufacturing 
sites around the world achieving zero waste 
to landfill in 2019. We are currently seeking 
a different route to dispose of waste from 
those sites where a local waste-to-energy 
disposal option closed in 2019.

Waste generation is not just about 
efficiency in the production process. Quality 
control, oversupply, obsolete machinery 
and changes in packaging can also require 
materials to be disposed of or reused 
elsewhere. By minimising all kinds of waste, 
we enhance our operational efficiency. 

Revised Global Waste Management 
standards introduced this year harmonise and 
enhance the product waste management 
requirements at our sites. The new guidelines 
include specific requirements to prevent the 
misuse of waste and ensure safe disposal of 
products and materials. This has particular 
relevance for our OTC health products. 

GHG emissions
Around 2 percent of RB’s carbon footprint 
is associated with emissions stemming 
mainly from our manufacturing sites (Scope 
1 and Scope 2). Most of our operational 
emissions come from electricity use, making 
our commitment to buying only renewable 
electricity by 2030 all the more important. 
Other emissions from either upstream in 
our supply network or downstream to our 
consumers and the final disposal of products 
after their use, account for the remaining 

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201998 percent. Major causes of these indirect 
(Scope 3) emissions include the consumer 
use of our products, accompanied by the 
ingredients we use, packaging and logistics. 
Our factories and operations are 

becoming more energy efficient and adopting 
renewable energy sources. We had made 
good progress in reducing our carbon 
footprint but this slowed a little in 2019, 
with lower production levels increasing 
energy intensity as compared with the 
previous year. Renewable energy purchases 
helped reduce our overall Scope 1 and 2 
GHG emissions against our 2012 baseline 
(IFCN sites are excluded). As we review 
our position and targets beyond 2020, we 
recognise the need for stronger focus on 
these areas of environmental performance. 
Reducing our Scope 3 emissions is 
much more challenging. Innovative solutions, 
such as better product design and closer 
collaboration with intermediaries such as 
appliance manufacturers, can have some 
impact. We can also influence consumer 
behaviour when using our brands by 
encouraging the use of lower temperatures 
or less water where practical. However, like 
many others, we recognise that change here 
can be much more difficult and requires 
collaboration with trading partners and 
the active engagement from consumers.
In recent years, we have focused on 
strengthening product quality, safety and 
production efficiency. These have all helped 
to reduce energy use but this has also meant 
that transformative environmental initiatives 
were a less immediate priority. 

We are currently reframing these 
plans and looking ahead to 2030 with new 
science-based targets for reducing global 
warming and tackling climate change. 
There will be a stronger focus on the 
IFCN sites, our largest users of energy and 
water. We will examine both the energy 
we use and how we use it at all our sites. 
It will also mean reviewing our products, 
their design, their ingredients, packaging 
and how they are used by consumers 
from a sustainability perspective.

42%

reduction in GHG emissions per unit of 
production since 20121

1  Excluding our Infant and Child Nutrition (IFCN) business 
– See RB Insights (www.rb.com/responsibility/insights) 
and RB Reporting Criteria Basis for Preparation  
(www.rb.com/responsibility/policies-and-reports) 
for details.

C A S E   S T U D Y

TACKLING DEFORESTATION WITH
THE EARTHWORM FOUNDATION 

Our comprehensive programme with 
the Earthworm Foundation focuses 
on securing positive social and 
environmental change in the sourcing 
and production of palm oil and latex. 

RB continues to support Earthworm’s 
programme to prevent deforestation in our 
supply chains. This uses real-time satellite 
imagery to identify recently deforested 
areas that may be used for palm oil 
plantations. We have started working 
systematically with our suppliers to remove 
such locations, not just from our own, but 
from all supply chains. Combined with 
other industry efforts, our programme 

has the potential to tackle deforestation 
across the entire palm oil landscape.

We support efforts to engage 
governments, producers, communities 
and NGOs to develop comprehensive 
land use plans across palm oil sourcing 
areas, relevant to our supply chains. 
Through Earthworm’s Rurality programme, 
we are working to improve conditions 
for small-scale farming communities in 
Malaysia, Indonesia and Thailand. Efforts 
are centred on diversifying farmer incomes, 
increasing the efficiency of agricultural 
practices and reducing pressure on 
farmers to clear forests to grow crops.

45

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019S17 2   S TAT E M E N T 

term if we understand the views and needs 
of our stakeholders. Understanding our 
stakeholders is key to ensuring the Board 
can have informed discussions and factor 
stakeholder interests into decision-making.

Factoring stakeholder interests into 
Board deliberations
During 2019, we reviewed our approach 
to engagement with the workforce, 
Shareholders and other stakeholders. 
The Board decided on a series of measures 
to ensure stakeholders’ views and 
interests were properly understood and 
were factored into decision-making. 

In line with the UK Corporate 

Governance Code 2018, the Board appointed 
Mary Harris as the designated Non-Executive 
Director for engagement with the Company’s 
workforce in July 2019. We also undertook 
a detailed mapping exercise to assess other 
key external stakeholder groups. A ‘top 
50’ stakeholder list was established, of 
which the key stakeholder groups were 
identified as customers; consumers; partners; 
communities; NGOs and ratings agencies; and 
Government and international organisations. 
The Board is also commissioning independent 
perception research into other external 
stakeholders’ views and expectations of 
RB as a Company. The Board will review 
these research findings – along with 
other external stakeholder insights – as 
part of our ongoing decision-making. 

Stakeholder influence on strategic 
decisions
Following the announcement in January 
2019 of CEO Rakesh Kapoor’s intention to 
retire during the year, the Board focused in 
the succeeding months on the appointment 
of his successor. We considered the 
candidates’ fit with the existing RB culture 
as well as the need to evolve that culture. 
We looked for an individual that would 
improve performance, while strengthening 
RB’s stakeholder relationships and 
sustainability focus. The Board took account 
of feedback from Shareholders, employees 
and other stakeholders in appointing 
Laxman Narasimhan in June 2019. 

Laxman joined the Company in the 
following month, with his appointment 
as CEO becoming effective at the 
beginning of September. He consulted 
widely, both internally and with a range 
of external stakeholders. Discussions with 
employees highlighted the distraction 
from performance caused by some of the 
Project Gemini activities to enable the 
two business units created by RB 2.0 to 
operate autonomously. This led to Laxman’s 

recommendation, which the Board approved, 
to pause such activities pending the 
outcome of his strategic review. Feedback 
from multiple stakeholders, including 
customers, Shareholders and employees, 
also informed that strategic review, the 
conclusions of which were reviewed and 
approved by the Board in February 2020.

Process for taking stakeholder views 
and interests into account
Templates for Board papers were updated 
to require a stakeholder impact analysis to 
be completed for any strategic decisions 
requiring its approval. The stakeholder 
impact analysis provides the Board with 
assurance that potential impacts on our 
stakeholders are being carefully considered 
by management when developing plans 
for Board approval. It also helps the Board 
to take into account the views and needs 
of stakeholders when making decisions. 
The paper template will be used for 
strategic decisions made during 2020.

H O W T H E B OA R D E N G AG E D   
W I T H I T S S TA K E H O L D E R S   
D U R I N G T H E Y E A R

Our people
We understand the importance of engaging 
with, and understanding the perspectives of, 
our workforce. The Board has regular reviews 
of talent, employee engagement and culture 
and direct interactions at Board meetings 
with key people in the business on a variety 
of topics. We also recognise the benefits of 
personal interaction and informal discussions 
in learning more about the day-to-day 
operations; the development and execution 
of strategy and gathering direct insight into 
our culture and workforce engagement. 
The Board held several round-table 
discussions with employees during 2019 to 
understand the issues that are important to 
them and how to strengthen engagement 
with the Company’s purpose. Group and 
individual sessions took place in Parsippany 
and Montvale, NJ and Slough and Hull, UK 
with employees from a range of backgrounds 
and job roles. The Board plans to expand 
these sessions in 2020 and will consider 
the feedback in decision-making. During 
the year, the Chairman and other Board 
members were also actively involved in 
meeting top talent and future leaders.
Our values are key to our distinct 
culture and are encapsulated in Freedom 
to Succeed, our new employee value 
proposition, which we rolled out during 2019. 

This statement, which forms 
part of the Strategic Report, is 
intended to show how RB’s 
Directors have approached and 
met their responsibilities under 
s172 Companies Act 2006 
during 2019. The statement has 
been prepared in response to 
the obligations as set out in the 
Companies (Miscellaneous 
Reporting) Regulations 2018, 
and the UK Corporate 
Governance Code 2018.

As required by s172 of the UK Companies 
Act 2006, a Director of a Company must 
act in a way s/he considers, in good faith, 
would most likely promote the success of the 
company for the benefit of its Shareholders. 
In doing this, the Director must have 
regard, amongst other matters, to the: 

• 

• 

• 

• 

• 

• 

likely consequences of any decisions in 
the long term;

interests of the Company’s employees; 

need to foster the Company’s business 
relationships with suppliers, customers 
and others; 

impact of the Company’s operations on 
the community and environment; 

Company’s reputation for high standards 
of business conduct; and 

need to act fairly as between members 
of the Company. 

As a Board our aim is always to uphold 
the highest standards of governance and 
conduct, taking decisions in the interests 
of the long-term sustainable success of 
the Company, generating value for our 
Shareholders and contributing to wider 
society. We understand that our business 
can only grow and prosper over the long 

4 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Our culture has been further enhanced in 
early 2020 with our renewed purpose, fight 
and compass, as detailed on pages 10 and 
11. During 2020 the Board will be looking 
to understand how this cultural change is 
being received by the broader workforce 
through surveys, as well as through direct 
engagement across the organisation.
The Company’s non-hierarchical 
structure encourages all employees to make 
their voices heard. In 2019, we established 
our Purpose Council, comprised mainly of 
younger employees, to identify and add 
momentum to social and environmental 
initiatives. Senior managers have youth 
mentors that are empowered to provide 
input, and share the wisdom of youth. 
Our Speak-Up whistleblowing policy 
provides safe communication channels 
for those wishing to raise concerns.

The Board has undertaken a thorough 
exercise to understand the composition of 
the RB workforce, and while we are primarily 
focused on permanent employees, we remain 
alert to any issues with employees of our 
subcontractors and ensure our procurement 
contracts have the highest possible 
requirements regarding working conditions.

Shareholders 
The Board also continued engagement 
with investors. Several Non-Executive 
Board members participated in one-on-one 
investor meetings, in addition to the normal 
meetings between executive management 
and investors and analysts. Our Chairman 
had extensive interactions with many of 
our key Shareholders, particularly upon 
the announcement of our retiring CEO 
and the appointment of Laxman, our new 
CEO. This ensured they were kept abreast 
of Company strategy and transition plans 
during this important succession period. 
The Chair of our Remuneration 
Committee has continued to have a close 
dialogue with Shareholders in respect of 
executive remuneration, and we are pleased 
to note the wide-ranging acceptance 
of the improvements that we made to 
our Remuneration Policy during 2019. 
The Chairs of both our Audit and CRSEC 
Committees also participated in one-on-
one investor meetings on an ad hoc basis.
We welcome the opportunity for 
individual Shareholders to attend our 
AGM each year where they can meet 
the Directors and ask questions of 
the Board. Board members listen and 
respond to Shareholder views and feed 
back to the business as necessary.

Customers
Our CEO has visited several key customers 
since his appointment as CEO in September 
2019, including major US retailers, to maintain 
and build on our existing relationships and 
ensure that key stakeholder concerns are 
understood and reported back to the Board.

Communities and Partners 
During 2019, RB partnered with the 
world-renowned Danish Institute for Human 
Rights and completed its first-ever country 
level human rights impact assessment. The 
assessment focused on our entire value in 
Thailand, from sourcing to consumers, and 
that means a particular emphasis for two 
brands – Durex and Enfa. Completing the 
assessment at a country level gives us a 
holistic view of the human rights impacts 
across the entire value chain for these 
two brands: from latex plantations to our 
immediate suppliers and business partners; 
from our own manufacturing operations 
and the communities around them, to our 
customers and finally our consumers. This 
robust and in-depth process demonstrates 

RB’s commitment to acting responsibly by 
understanding and tackling social issues, 
such as sanitation and sexual health. 

In December, we also held a workshop 
on human rights which was attended by our 
CEO, where he met with representatives from 
the Danish Institute for Human Rights an 
international NGO and major customers. The 
workshop focused on how we are embedding 
human rights in our work at RB and our value 
chain. The outcomes of the workshop will be 
reported back to the Board and the Board will 
look to continually engage stakeholders to 
tackle these issues and drive positive impact.
Throughout this Annual Report are 
further examples of how we take into account 
the likely consequences of our long-term 
decisions; build relationships with our 
stakeholders; understand the importance of 
engaging with our employees; understand 
our impact on the environment and the 
communities in which we operate; and how 
we strive always to behave responsibly. 

As a Board, direct interaction with 
employees, both at Board meetings 
and more informally, adds real value to 
our decision-making. We regularly hold 
our September Board over several days 
in a key market. In 2019, we went to 
our Parsippany site in the US. We held 
townhalls and smaller group meetings 
there and gained invaluable insights 
into three key themes – our purpose; 
employee wellbeing and our culture. 
These are reflected in the new strategy.

In my first six months in the role, I have 
focused on ensuring the full Board has 
a thorough understanding of workforce 
composition and key metrics, including 
gender, age, ethnicity, as well as 
turnover and internal promotion rates. 
The Board reviewed employee concerns 
and sentiment, as well as examining the 
existing communication channels and 
workforce engagement mechanisms, 
to ensure its interaction plan leverages 
the comprehensive and well-functioning 
procedures already in place. The Board’s 
2020 engagement plan covers topics 
that will be brought to Board and 
Committee meetings as well as site 
visits and other direct engagement.

47

We make 
better decisions 
with input from 
our workforce

Mary Harris
Designated Non-Executive Director  
for engagement with the Company’s 
workforce (see page 101)

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019O P E R AT I N G   R E V I E W

Health

4 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192 019  P E R F O R M A N C E H I G H L I G H T S

O U R 2 019 P R I O R I T I E S

LFL Net Revenue growth

(1.0)%

Adjusted Operating Margin1

26.7%

Double-digit growth in e-commerce2

Improved supply chain resilience

Reinforcing our strong foundations in safety, 
quality and regulatory compliance (SQRC) 

Innovating to empower people globally to 
manage their own health more effectively 

Focusing on operational performance 
and execution

Driving growth on digital platforms 

Investing in our people, capabilities 
and resources

2019 fell short of 
expectations, the 
focus now is on 
restoring operational 
performance and 
improving our 
execution 

Adi Sehgal
Chief Operating Officer – Health

Our markets and performance in 2019
This was a disappointing year for the Health 
business unit. Despite the good growth 
prospects in many of our markets and 
stable consumer off-take during the year, 
Health net revenue was £7,815 million, with 
a like-for-like decline of -1.0%, comprised 
of -4% volume and +3% price/mix.

Within this, we continue to make 
strong progress in e-commerce as we meet 
consumers’ changing shopping habits. 
E-Commerce1 activities made up 11 percent 
of total Health net revenue during 2019 
led by IFCN (Infant and Child Nutrition), 
VMS (Vitamins, Minerals and Supplements) 
and our sexual wellbeing brands.

Overall for Health, adjusted operating 

profit was £2,088 million, with a 26.7 
percent margin. This was -180bps lower 
than the prior year. This reflected a 
gross margin decline (negative product 
mix, lack of operational leverage and 
investment in capacity), and increased 
investment in brand building initiatives. 

1  Non GAAP measures are defined on page 62.
2  Sales achieved on our brands’ own websites + estimated 

sales achieved by our brands corresponding to sales 
through our retailers’ websites (non-audited data).

Our brand portfolio
The Health business unit has strong brands 
in categories with good structural growth 
characteristics. Most of our revenue comes 
from brands that are market leaders in 
their category market combinations. Brand 
equity is foundational to the business 
success and we continue to invest in this.

Infant and child nutrition
In our first two full-years of ownership of the 
Mead Johnson Nutrition (MJN) business, we 
have grown revenue at 3 percent per annum, 
compared to two years of net revenue 
decline previously. From a macro perspective, 
however, we have seen a slowing of volume 
growth and more competitive market 
conditions in Greater China in particular. 
Following the 2018 supply disruption, we 
have also identified a need to focus on 
key aspects of the IFCN supply chain. As 
a result, we no longer expect to improve 
margins to the levels originally envisaged 
at the time of acquisition. These factors 
have been considered within our annual 
impairment review of IFCN goodwill and 
other intangible assets. As a result of this 
review, we have recognised an impairment 
of £5,037 million as a non-cash exceptional 
item in our 2019 income statement. Detailed 
information can be found in Note 9 to the 
accounts on page 172 of this Annual Report. 
The market in China continues to see 

growing demand for premium products, 
offset by a recent decline in births. We are 
however seeing improving shares trends, 
and the recent launch of our grass-fed 
innovation has been well received by 

consumers to date. We expect the first 
quarter of 2020 to see some weakness as 
these factors remain relevant. The timing of 
the Chinese New Year will impact phasing 
of shipments, and disruption from COVID-19 
is leading to some temporary changes 
in channel and ‘pantry’ stocking levels. 
IFCN net revenue in 2019 was lapping the 
manufacturing disruptions in the prior year. 
Our North American business had 
another strong year following the successful 
launch of Enfamil NeuroPro during 2018 
in the mainstream IFCN segment, and 
strong growth in the specialist allergy 
segment, which is both a faster growing 
segment and one where our key brand 
Nutramigen is gaining market share.

Other IFCN markets continue to be 
mixed, and they remain a focus area for 
future development.

Over-the-counter
Our over-the-counter (OTC) brands declined 
-4.4% with solid growth in Europe, offset 
by a decline in the US following lower than 
average incidence of cold and flu at the 
beginning of the year, significant retailer 
destocking in the US and some limited supply 
challenges. Overall share trends were positive, 
as were in-market consumption trends. 

Gaviscon and Nurofen delivered mid-
single digit growth behind a combination 
of recent innovations, such as Guardium 
PPI (by Gaviscon), and improved execution 
and education from medical marketing, 
doctor detailing and digital activation. 

Mucinex delivered an extremely weak 

net revenue performance in 2019 due to 

49

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
O P E R AT I N G   R E V I E W :   H E A LT H   CO N T I N U E D

the reduction in retailer inventory impacting 
our US business. This is not reflective of 
in-market trends where we saw mid-single 
digit market growth and improving share 
trends during the course of the year as 
we lapped the re-entry of private label 
competition. Mucinex continues to build 
on its strong brand equity via the launch of 
its new innovation – Mucinex NightShift, 
for relief at night, and better mornings. 

Local OTC brands experienced a mixed 
year with growth in Lemsip (UK), Luftal and 
Naldecon (Brazil) more than offset by Delsym 
(US) due to retailer destocking and declines 
in a number of other small, local brands.

Wellness, health, hygiene and VMS 
Our other health segment declined by -2.2% 
on a like-for-like basis in 2019. 

Dettol, our largest brand in other 
health grew despite a competitive pricing 
environment across multiple emerging 
markets, combined with slowing market 
conditions in India, which impacted our 
net revenue performance. Measures have 
been put in place to restore our price 
competitiveness and we have returned to 
share growth in recent months. Dettol’s 
powerful purpose agenda, and trusted 
reputation in emerging markets position 
this brand well to drive significant value 
creation over the coming decade.

Durex also experienced a tough year with 
a relatively flat net revenue performance as 
we faced increased competitive pressures 
in China. We expect these pressures to 
remain throughout 2020 as we build a 
strong innovation pipeline, consistent with 
the Durex promise of quality excellence.

For our VMS brands, our overall 
performance was subdued given seasonal 
factors at the beginning of the year and 
some channel destocking in the US.

Scholl was again a headwind for the 
business in the year, as we implemented a 
strategic re-focusing of the brand towards 
a more sustainable portfolio. Our foot aid 
segment stabilised during the year and 
gadgets, a major contributor to the decline 
in recent years, now represent only 17 
percent of the Scholl portfolio, building a 
stronger mix for recovery going-forward.

Supply chain resilience
The manufacturing issues that arose for 
our IFCN business in 2018 highlighted 
the importance of managing a strong 
and flexible supply chain. We have been 
investing in stronger foundations to build 
supply chain resilience, rolling out global 
standards for safety and quality, and 
bridging gaps in supply to ensure we aren’t 
caught out by changes in demand. We are 
targeting improvements with substantial 

INVESTING 
IN DIGITAL

Led by a strong performance in China 
we achieved double-digit growth on 
digital platforms during 2019. By the 
end of the year, e-commerce activities 
made up 11 percent of total net revenue 
for health. Our sexual wellbeing, IFCN 
and VMS category brands were the 
most active online, but growth was 
broad-based across all Health brands.

E-commerce is a key growth driver and 
we are investing to grow our capabilities. 
Digital has been integrated as a core skill 
for our brand marketing people. More 
than 40 percent of our global media 
spend is now online. We now have 6 agile, 
in-house content studios. We are building 
a data ecosystem that connects all brands 
and channels. We are in the process of 
centralising first-, second- and third-party 
data for insights and audience building.

50

investments in resources, teams and tools. 
We rolled out new enterprise resource 

planning (ERP) software during the year. This 
significantly extends our ability to automate 
linked processes and manage our supply 
chain in a more integrated and agile way. 

Science-led innovation
Our research effort retains scope for rapid 
innovation in response to changing market 
conditions, but our core strengths lie in 
longer term, science-led innovations in 
support of our purpose that add value to 
people’s lives. We more than doubled our 
investment in clinical trials during the year. 
In the US, there was an encouragingly 

positive market reception for our new 
Mucinex NightShift range. The product 
helps cold and flu sufferers gain a good 
night’s sleep and wake feeling fresh, while 
getting to work on their symptoms.

Broader and deeper stakeholder 
engagement 
We continue to advocate for a healthcare 
future where self-care plays a more 
important role. In the last year we have 
commissioned reports into the future 
of self-care, teamed up with Walmart 
to offer free video-based medical 
consultations and distributed education 
and advice on cognitive development. 

Our strategic investment in Your.MD 
is another example of RB partnering with 
others to help unlock self-care. Your.MD 
is an online marketplace for trusted health 
service providers and products. It provides 
personalised advice to consumers via an 
Artificial Intelligence-based assistant. 
RB’s investment will accelerate its 
speed-to-market and improve access to 
pre-primary care for consumers globally.

Sustainable performance 
Our focus on operational execution implies 
closer engagement with customers, 
suppliers, consumers – all our major 
stakeholders. We are allocating more 
resources to front-line operations to build 
stronger, more consistent delivery as 
we continue to invest in our brands.

The Health business unit has leading 

brands in structurally attractive markets. 
Growth prospects are even greater in 
developing markets and these make up 
approximately 50 percent of total net revenue. 
We are making more direct connections 
between our purpose and our brands and 
investing in supply chains, e-commerce 
capabilities as well as in the brands 
themselves. These are firm foundations 
for restoring performance and growth. 

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C A S E   S T U D Y

RB TACKLES BRAIN HEALTH   
WITH NEURIVA

In April 2019, RB launched Neuriva, a 
scientifically proven supplement that 
boosts brain function. Neuriva includes 
two natural, GMO-free ingredients, 
Neurofactor and the plant-sourced 
Sharp Phosphatidylserine (PS), that are 
clinically proven to fuel five indicators of 
brain performance, including accuracy, 
concentration, focus, learning and memory.

We worked with external partners to 
enter the brain health category within 
just 12 months. Without our collaboration 
with Futureceuticals, a world-class 
ingredient discovery company, Neuriva 
might have been years in the making. 

Consumers today want personalised, 
digitally driven solutions. With Neuriva, 
for the first time, we are combining a pill 
with a digital service. We partnered with 
specialist brain health software company 
CogniFit to build a complementary 
smartphone app with its own clinical 
benefit. Neuriva consumers can subscribe 
to an online brain gym to manage and 
monitor their brain health. They can track 
and test cognitive fitness, monitor their 
use of the supplement and benchmark 
their performance against others. A 
multidisciplinary network of nutrition and 
brain health experts, including physicians, 
researchers, dietitians and chefs, 
support app users with brain-boosting 
tips and brain-healthy recipes. 

REJUVENATING RB

Restoring sustained strong performance 
to Health is our top priority. In the 
shorter term, the focus is on restoring 
stability and consistency to operational 
performance and improving our 
execution. In the longer term, we will 
do that by building a more resilient 
business through innovation-led growth, 
investing in purpose-led brands and 
outperformance in e-channels. 

From July 2020, Health will be 
operated as two global business units; 
Health and Nutrition. This will help 
provide additional strategic focus on 
the initiatives necessary to improve 
customer service, revenue growth 
and profit performance. Kris Licht will 
lead Health and Adi Sehgal will lead 
Nutrition, with additional responsibility 
for developing our business in 
e-commerce and Greater China. 

Our strategy for Health and 
Nutrition
The health and nutrition categories 
are set to benefit from the strong 
global trends set out on page 10 of this 
Annual Report. In particular, the trend 
to urbanisation, constraints on the 
provision of state-funded healthcare, 
growing populations and the move to 
online commercial environments should 
all benefit strong brands in our spaces. 

We will invest behind our businesses 
to capitalise on these growth drivers 
offering consumers relevant innovation, 
trusted products and availability, 
supported by education and information. 
This includes investment in supply 
chain infrastructure, R&D and online 
capabilities, as well as developing 
partnerships and advocacy across the 
communities in which we operate.

51

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019O P E R AT I N G   R E V I E W

Hygiene Home 

52

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192 019  P E R F O R M A N C E H I G H L I G H T S

O U R 2 019 P R I O R I T I E S

LFL Net Revenue growth

3.6%

Identifying powerful social causes and 
developing purpose-led innovations 

Focusing on low-penetration, higher-growth 
categories 

Adjusted Operating Margin1

Expanding e-commerce opportunities 

25.4%

Launch of start-up incubator with 
Founders Factory

Strong innovation pipeline

Unlocking emerging markets 

Increasing the contribution that innovation 
makes to our growth rates 

Investing in capabilities and innovation while 
sustaining our best-in-class operating margins

Our highly integrated 
model has allowed us 
to adapt, innovate 
quickly and deliver solid 
performance

Harold van den Broek
Chief Operating Officer – Hygiene Home

Our markets and performance in 2019
Our core markets grew 3% in 2019, made 
up of a combination of volume and value 
growth. Against this backdrop, we benefited 
from a generally solid pricing environment. 
As a result, Hygiene Home net revenue was 
£5,031 million in 2019, with like-for-like 
growth of +3.6%. Within this, volume 
growth was +1% and price/mix +3%.

Our growth was broad-based across 
all our leading brands – delivering growth in 
both developed and emerging market areas. 
From a channel perspective, e-commerce 
continued to grow strongly in Hygiene Home, 
contributing 4% to total 2019 net revenue. 
We continue to focus on this important 
high-growth channel with increased 
investment and channel specific innovation. 
Overall for Hygiene Home, adjusted 

operating profit was £1,279 million, with a 
25.4% margin. This was 150bps higher than 
the prior year, reflecting a strong expansion 
in gross margin, plus operating leverage 
and efficiencies in the fixed cost base, partly 
offset by increased brand equity investment. 

Our brand portfolio
We aim to build on our global presence by 
focusing investment on our leading global 
brands. These account for around 80 percent 
of net revenue, delivering solutions to 
improve hygiene and living experience in the 
home. We invest in innovation to improve 
the quality of our products and their fit with 
evolving consumer needs and aspirations. 
We invest in purpose-led partnerships 
and brand-building campaigns to inform 
and educate people on water, waste and 
hygiene-related issues. These initiatives 
underpin our performance in 2019 and the 
strength of our brands going forward.

In North America, we saw continued 
good growth from our Airwick Essential Mist 
diffuser technology. Lysol, fuelled by the 
success of our laundry sanitiser innovation, 
was another growth driver. H1 growth was 
limited by the lapping effect of a big cold 
and flu season, but this gave way to stronger 
growth in H2. Lysol was also aided by some 
seasonal benefit in the fourth quarter. 

Finish delivered a good performance 

range of products, combined with new 
purpose campaigns aimed at reducing 
water usage. Air Wick saw success from 
its new electrical range, aided by its new 
i8 electrical plug which offers improved 
air diffusion compared to a normal plug.
Our business in developing markets 
delivered broad-based growth across our 
Powerbrands. Year-end results were boosted 
by a one-off indirect tax benefit, but we 
nonetheless achieved high single-digit 
underlying growth. Highlights included 
excellent growth in Mexico across all 
brands and strong performance in Brazil 
backed by successful innovations.

Harpic had success with its recently 

launched premium liquid, continued 
progress on its purpose campaign in India 
around toilets and water sanitation, and 
with the expansion of its range to all areas 
of the bathroom. Lysol delivered good 
growth in India following the launch of 
its cement surface cleaner. Vanish and 
Finish also delivered strong growth.

in a competitive environment, behind Finish 
Quantum Ultimate and a focus on machine 
cleaner and rinse-aid additives. This was offset 
by a slow performance from Air Wick which 
experienced competitive market conditions.
Our operations in Europe, Australia 

and New Zealand delivered a strong 
performance, led by the region’s largest 
brands of Finish and Air Wick. Finish saw 
strong growth behind the roll-out of Finish 
Quantum Ultimate in multiple markets 
across Europe, the launch of our new eco 

An integrated business model 
The value chains for our brands are highly 
integrated. This allows us to respond rapidly 
to changes on the ground. Being able to 
manage procurement, supply, distribution 
and sales in a very integrated way unlocks 
agility, optimises value and creates space for 
growth. This was a key factor underpinning 
our margin expansion during 2019. 
Our integrated model has a 

demonstrable payoff in speed to market. In 
the premium segment where we operate, 

53

1  Non GAAP measures are defined on page 62.

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
O P E R AT I N G   R E V I E W :   H YG I E N E   H O M E   CO N T I N U E D

continued strong performance depends 
on identifying the right innovations and 
getting them to market quickly. Brand-wide 
innovation is managed globally, but 
around a third of our innovations come 
from local insights. These feed directly 
into our category organisations. The best 
ideas emerge quickly and resources get 
allocated to product improvements. Our 
integrated approach smooths this process. 

29%

of our growth contributed by e-commerce1

1  Sales achieved on our brands’ own website + estimated 
sales achieved by our brands corresponding to sales 
through our retailers’ websites (non-audited data)

Science-led innovation
Innovation is a key driver for the business. 
Increasingly, we are focusing on longer 
term, purpose-led innovation that 
makes a difference to people’s lives.
One metric for innovation is its 
absolute contribution to growth. We also 
monitor portfolio vitality, the proportion 
of the portfolio that is made up of new 
products. We aim to meet and exceed 
peer group performance on the vitality of 
our portfolio. We made good progress in 
2019, our products launched within the last 
three years increased. We aim to maintain 
that momentum to reach a position of 
innovation leadership in our markets. 
Lysol’s laundry sanitiser product 
illustrates the benefits of science-led 
innovation. The sanitiser uses the 
credentials of the Lysol brand, germ killing 
and safe protection, and applies them 
to a novel process. Unlike a typical fabric 
softener, Lysol’s sanitiser actually kills 
the germs and bacteria in the laundry. 

This hygiene-based approach to laundry 
cleaning has unlocked significant interest, 
particularly in the US. Penetration is still 
low, but there is tremendous potential 
in this rapidly growing market.

Working with external partners 
We are exposing the organisation to 
external inspiration by working with 
suppliers and start-ups in the technology 
and product spaces. In 2019, we set up a 
joint venture, Founders Factory Hygiene and 
Home to incubate and scale-up promising 
start-ups that address human needs.

We are also collaborating with external 
partners to bring our purpose to life. Finish 
teamed up with National Geographic in 
Turkey and launched a global campaign 
to tackle the pressing issue of water 
scarcity. Following their success with the 
Brazilian Red Cross and the London School 
of Tropical Medicine, Mortein and SBP 
are extending their mosquito eradication 
programme to other countries. 

INVESTING 
IN DIGITAL 

E-commerce1 continued to perform 
strongly in 2019. It contributed 
more than 30 percent of our 
growth and now accounts for over 
4 percent of total sales, up from 
3 percent in 2018. Our most active 
platforms are in our three main 
markets – the US, China and India.

Our digital journey is well underway. 
We are building digital skills 
companywide. A more rigorous 
approach to programmatic buying 
is adding clarity to our strategies 
for targeting specific communities 
in key markets, especially the 
US. Real-time engagement with 
consumers is improving customer 
service and accelerating innovation.

5 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019REJUVENATING RB

Many of our markets benefit from global 
macro trends, including urbanisation and 
the growth of the middle classes. We 
offer consumers purpose-led products 
that meet their needs and advance 
positive social impacts. We focus mainly 
on higher-margin, under-penetrated 
markets that provide a combination of 
attractive margins and volume growth. 

From 2020 onwards, Hygiene Home 
will be known as Hygiene, still offering 
the same strong portfolio of trusted 
household hygiene and wellness 
products. Headquartered in Amsterdam, 
the business will continue to be led by 
Harold van den Broek, who becomes 
President, Hygiene (previously Chief 
Operating Officer, Hygiene Home).

Our strategy for Hygiene
Our Hygiene business is today a solid 
performer amongst its peer group with 
steady revenue growth and strong 
margins. The focus going forward 
will be to capitalise on its strengths – 
leading, trusted brands and a strong 
science-base – to develop its market 
positions through increased penetration 
in existing markets and developing new 
markets where our products and brands 
are not yet present or well represented.

To achieve this, we will invest in 
broadening our focus on new growth 
markets by increasing our ‘core’ 
category market units, with increased 
spending on people, marketing and 
product development. We will invest 
in digital and accelerate innovation 
through external partnerships, while 
ensuring purpose is at the heart of our 
brand strategies. At the same time, 
we will address the changing needs of 
consumers and customers for sustainable 
solutions around packaging, product 
performance and e-commerce.

99%

biodegradable, free from chlorine bleach, 
formaldehyde, phosphates and quats

55

C A S E   S T U D Y

VEO – TOUGH ON GRIME   
KIND TO THE PLANET

VEO’s breakthrough formula goes 
beyond surface cleaning. Bio-based 
surfactants and active-probiotics remove 
dirt and grime at the microscopic level 
from crevices and cracks. And it carries 
on working for up to three days. 

It contains active probiotics that preserve 
the home microbiome. It adds up to 
a natural, efficient cleaning agent 

that works with, rather than against, 
the beneficial bacteria that keep our 
homes healthy, hygienic and safe. 

VEO’s formula is 99 percent biodegradable, 
free from chlorine bleach, formaldehyde, 
phosphates and quats. The sustainable 
bottle features a removable label 
and uses 95 percent post-consumer 
recycled plastic to aid recycling. 

and build shared successes with local 
and international customers. We aspire 
to be known for our entrepreneurship 
and excellence in execution, delivered by 
a capable, diverse organisation that acts 
responsibly and with integrity. These are the 
active ingredients for sustained success. 

Sustainable performance
Clearer focus and more clarity within 
the organisation have contributed to 
our improved operating margin this 
year. Net revenue growth is in line with 
our medium-term objectives. But we 
operate in a fast-changing world and we 
can never be complacent, we continue 
to sharpen operational performance, 
enhance execution and minimise waste.
Our strategic priorities are setting us up for 
sustained growth. With our purpose-driven, 
innovation-led approach we service the 
needs of consumers across the world 

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O N - F I N A N C I A L   I N F O R M AT I O N   S TAT E M E N T

The information below is intended to help our stakeholders understand our position on key non-financial matters, following the new 
non-financial reporting requirements contained in sections 414C(7), 414CA and 414CB of the Companies Act 2006.

Reporting requirements

Policies and standards which govern our approach

Additional information and risk management

Environmental matters

Employees

•  Environmental policy
•  Responsible sourcing of natural  

raw materials policy

•  Plastics Pledge

•  RB Code of Conduct
•  Our Values
•  Occupational Health & Safety
•  Speak Up policy
•  RB Corporate Diversity & Inclusion Policy

Human rights

•  Policy on Human Rights and Responsible 

Social and community  
matters

Business

•  Modern Slavery Act Statement
•  Commitments to international standards

•  Breast-Milk Substitute (BMS) and 

Marketing Policy
•  Consumer Safety

Anti-bribery and  
anti-corruption

•  RB Code of Conduct
•  Speak Up policy

Policy embedding, due 
diligence and outcomes

Principal risks and impact 
of business activity

Description of business model

Non-financial key performance 
indicators

1  Information not in the public domain.

Group Environmental 
Management System1 
Mapping what matters to our stakeholders 
Our Sustainability Performance  
Environment 

Mapping what matters to our stakeholders 
Our Sustainability Performance  
People 
CRSEC Committee Report 
Gender Pay Gap Report 
Group Occupational Health &  
Safety Management System1 

page 14-17
page 18-19
page 40-45

page 14-17
page 18-19
page 28-31
page 111-116

Mapping what matters to our stakeholders 
Our Sustainability Performance  
Partners  
Environment 

page 14-17
page 18-19
page 32-35
page 40-45

Our commitment to auditing and transparency  
on BMS 
Mapping what matters to our stakeholders 
Our Sustainability Performance  
Communities 
Social Impact Investment Report

page 14-17
page 18-19
page 36-39

People 
CRSEC Committee Report 

Risk Management and Principal Risks 
CRSEC Committee Report 

Principal Risks 

Our Business Model 

page 28-31
page 111-116

page 64-76
page 111-116

page 66-74

page 10-11

From pages 18-19

Most of our reporting on these topics and KPIs are contained in our Strategic Report under the sections entitled Mapping What Matters Most to our Stakeholders, Our Sustainability 
Performance, Consumers, Customers, Employees, Partners, Communities, Environment, and Risk Management (or are incorporated into the Strategic Report by reference for these purposes 
from the pages noted). RB has formulated appropriate policies and due diligence procedures regarding all the non-financial information presented in this Annual Report. We make it our 
responsibility to follow legislation and policy diligently. Insights into key policies and due diligence procedures, and the basis and methodological principles for the collation of our key 
sustainability metrics, can be found online at www.rb.com/responsibility/insights.

Gender diversity

Definition: the percentage of women in our global workforce.
Target: expand our focus on diversity and talent by improving 
the retention rates of women from managers to senior managers. 
This is in line with our goal of doubling the number of women in 
senior management roles from a 2016 baseline.

Board Directors

Senior managers

Other employees*

7 (2018: 8) male

417 (2018: 424) male

20,472 (2018: 20,624) male

4 (2018: 3) female

148 (2018: 139) female 16,708 (2018: 16,147) female

*  24 persons with undisclosed gender.

56

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
Greenhouse Gas (GHG) emissions

Our GHG data includes emissions from operations covered by the Group Financial Statements for which we have operational control.  
Where we acquire new businesses, we include their emissions from the first full calendar year of our ownership onwards. 

In 2019, our GHG emissions from our entire operations, including manufacturing, R&D, offices and distribution centres, were made up of:

• 

• 

Scope 1: 140,117 tCO2e (2018: 148,214) – emissions from combustion of fuel in our facilities 

Scope 2: 201,902 tCO2e (2018: 247,856) – emissions from energy supplied to us, such as electricity, heat, steam or cooling 

Total emissions from Scope 1 and Scope 2 activities in 2019 were 342,019 (2018: 396,070). We calculate our emissions intensity per unit  
of production1, which in 2019, equated to 0.0424 tCO2e. (2018: 0.0423).

We reported the above on a market-based approach in line with the WRI/WBSCD Greenhouse Gas Protocol, Scope 2 Guidance and our 
Reporting Criteria. Following a location-based approach, our Scope 2 emissions for 2019 were 273,688 tonnes of CO2e (2018: 309,179)  
and our total Scope 1 and 2 tonnes of CO2e were 413,805 (2018: 457,393).

1  The scope of our GHG emissions per unit of production KPI is manufacturing and warehousing. Including R&D and offices the GHG emissions intensity per unit of production would  

be 0.0447 tCO2e.

Our policies

Anti-bribery and corruption
Our policy is that all RB companies, employees and contractors must comply with the anti-bribery, anti-corruption and competition laws of  
all countries in which they operate. Directors and managers must ensure that the employees and contractors they supervise are aware of and 
comply with this policy. All employees and contractors must certify annually that they have complied with our Code of Conduct and the  
Audit Committee reviews Internal Audit findings in relation to this.

Employee policies
RB’s Code of Conduct governs standards of conduct in relation to our employees, as well as our stakeholders. In addition, RB has policies 
committing to equal opportunities at work and to providing a safe and healthy working environment. Health and safety performance is 
monitored through our Group Occupational Health and Safety Management system, enabling us to investigate any incidents and take any 
necessary action. We have a Speak Up policy and process, allowing any employee or third party to confidentially report a violation of the  
Code of Conduct, local law or regulation, or unethical behaviour.

Human rights
Our Human Rights and Responsible Business Policy is based on the International Bill of Human Rights and the International Labour Organisation’s 
(ILO) Declaration on Fundamental Principles and Rights at Work. We also follow the UN Guiding Principles on Business and Human Rights and 
Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises.

Consumer safety
Our Consumer Safety Policy commits us to complying with relevant laws, assessing our products, packaging, labelling and ingredients, and 
evaluating consumer safety issues. We apply consistent global standards, freely disclose consumer safety information and check that our 
products comply with our Restricted Substances List (RSL).

Responsible sourcing policy
This commits us to ensuring that natural raw materials in our products are produced in a manner that meets or goes beyond applicable laws and 
regulations, respects human rights, safeguards health and safety, protects the environment and generally supports sustainable development.

Environmental policy
This sets out our objectives for reducing our environmental impacts. It requires us to comply with relevant legislation, consider environmental 
issues in key decisions, and engage with multiple stakeholders for better environmental performance.

See more
www.rb.com/responsibility/policies-and-reports

57

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
F I N A N C I A L   R E V I E W

GOOD FINANCIAL 
PROGRESS IN 
HYGIENE HOME, 
BUT WEAKER IN 
HEALTH

A D R I A N   H E N N A H

58

Net Revenue

£12.8bn

+2.0%
+0.8% LFL1

Adjusted Operating Profit1

£3.4bn

(0.1%)3

Operating Loss

(£2.0bn)

(163.9%)3

Adjusted Operating Margin1

26.2%

(50bps)3

Operating Margin

(15.2%)

n/m4

Net Income – Adjusted1,2

£2.5bn

+2.7%3

Net loss from continuing operations2

(£2.8bn)

(228.7%)3

Earnings Per Share – Adjusted1

349p

+2.8%3

Loss Per Share from continuing 
operations

(393p)

(228.8%)3

Free Cash Flow1

£2.1bn

87% free cash flow conversion

1  Non-GAAP measures are defined on page 62
2  Net (loss)/income attributable to the owners of the parent 

company

3  Restated for the adoption of IFRS 16 (see note 31)
4  Not meaningful

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019The Group delivered 0.8% like-for-like (LFL) revenue growth in 2019; 
a 50bps decrease in operating margin; a 2.8% increase in Adjusted 
Diluted Earnings per share; and free cash flow conversion of 87%.
The Group incurred an impairment charge of £5.0bn on the net 
book value of its investment in MJN, resulting in a reported net loss 
of £2.8bn. 

The Group was run as two discrete business units during the year; 

and this is reflected in the segment reporting in this Report.

The momentum created in the Hygiene Home business in 2018 
continued in 2019, delivering 3.6% LFL revenue growth, and 150bps 
of margin improvement; ahead of our expectation for the progress of 
this business. The business benefited from the focus on its brands, the 
further optimisation of its operating model, and from the increase in 
investment in the business in 2018. 

RB2.0
The Group was engaged from late 2017 in implementing the RB2.0 
programme. This was designed to deliver by mid-2020, Health and 
Hygiene Home as commercially distinct units with separate 
infrastructures, which would allow the units to operate as substantially 
autonomous businesses. This programme was paused in mid-2019, 
and subsequently stopped. It has been replaced by the strategy set 
out in pages 6 to 9.

2020 Outlook
For 2020 the Group expects to generate a higher level of revenue 
growth on a like-for-like basis than achieved in 2019 (2019: 0.8%) 
and make steady progress toward our medium-term target. 

While the Group has started the year strongly, there are a number 

Conversely, the performance of the Health business was below 

of challenges, including uncertainty around the impact of COVID-19.

From an operating margin perspective, in addition to the 100 
basis points of operating margin headwind principally normalising 
variable pay levels, the Group plans to invest £200m (c.150 bps) in the 
business to rejuvenate commercial capabilities and address issues 
where needed with consumer service and value. And, in addition, to 
invest in cost-to-achieve transformation spending of roughly £125m 
(c.100 bps) in each of the next two years (total of £250m). These one 
time costs to achieve will be included within adjusted operating profit. 
As a result, we expect 2020 adjusted operating margins to be around 
350 bps lower in 2020 than those achieved in 2019.

COVID-19
The Group continues to monitor the impact of COVID-19. The Group 
has assessed the impact of COVID-19 on its going concern and viability 
statement which is on page 77.

Due to illiquidity in the short-term market for commercial paper, 

in March 2020, the Group drew down around £750m from its 
committed borrowing facilities. Committed facilities total £5,500m 
(2018: £4,500m), of which £4,750m remains undrawn, and available 
to draw. The Group remains compliant with its banking covenants.

Dividends
The Board of Directors recommends a final 2019 dividend of 
101.6 pence (2018: 100.2 pence), to give a full year dividend of 
174.6 pence (2018: 170.7 pence). The dividend, if approved by 
Shareholders at the AGM on 12 May 2020, will be paid on 28 May 
2020 to Shareholders on the register at the record date of 17 April 
2020. The ex-dividend date is 16 April 2020. The final dividend will 
be accrued once approved by Shareholders.

The Board intends to maintain its policy of paying an ordinary 
dividend equivalent to around 50% of total adjusted net income over 
the medium term. However, in anticipation of a reduction in adjusted 
earnings in the short term, it is the Board’s current intent to maintain 
the 2019 absolute sterling value of the dividend until the 50% of 
adjusted net income policy indicates an increase.

our expectation; delivering a 1.0% LFL revenue reduction and a 
180bps margin reduction. It has taken longer than we expected to 
integrate MJN and RB Health and to implement focused operating 
models for the different parts of the business at a time of leadership 
change. We have also concluded that the business should increase 
investment in some areas. These lessons and changes are reflected in 
the changes in the direction for the Group set out on pages 6-9 of 
this Report. 

Cash flow continued to be strong. We generated £2.1bn of free 

cash flow in the year. Cash flow conversion, expressed as free cash 
flow divided by adjusted continuing Net Income, was 87%. This was 
slightly below our target, principally as a result of exceptional cash 
spend on the MJN acquisition and RB2.0, which reduced conversion 
by 8%.

Capital Allocation
Our capital allocation policy remained unchanged during the year. 
Our priorities were:

• 

• 

• 

Reinvesting in the business

A dividend of 50% of Adjusted Net Income

Reducing debt levels

Net debt was £10.7bn at the year-end, broadly equal to the start of 
the year. Payments in respect of the settlement with the DoJ (see 
page 201) substantially used the free cash flow generated after paying 
the dividend. 

The Group is currently rated A- by S&P and A3 by Moody’s. In 
both cases the rating has a negative outlook reflecting the expectation 
of somewhat reduced operating margins and free cash flow 
generation over the next three years, as described on pages 6-9. 
The Board’s gearing policy remains unchanged – to seek to run the 
company in the long-term as a single A credit rating. This reflects the 
Board’s view of the long-term nature of our brands, the core of our 
business; the importance of having a long-term view in managing 
them well for stakeholders; and the desire to have a balance sheet 
consistent with this long-term view.

Return on Capital Employed (ROCE)
The Group continues to focus on employing capital appropriately to 
drive long term value creation for its Shareholders. The Group’s ROCE 
in 2019, excluding the impairment of goodwill and other intangible 
assets, was 10.3%, a decrease against 10.7% (restated for IFRS 16) 
for 2018. The decrease was principally due to a 1.9% reduction in 
adjusted operating profit at constant exchange rates and a slight 
increase in the adjusted tax rate.

59

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019F I N A N C I A L   R E V I E W   CO N T I N U E D

Detailed Financial Review
Total full year (“FY”) net revenue was £12,846m, with growth of 
+0.8% on a LFL and constant exchange basis. The majority of our 
revenue and profits are generated outside of the UK, and the 
translation impact of consolidating local business into our reporting 
currency, resulted in a +1.2% increase to net revenue due to the 
depreciation of sterling against the weighted average of currencies we 
operated in during 2019. Total net revenue growth at actual rates was 
therefore +2.0% for the year.

Year ended 31 December

% change

2019 
£m

20182 
£m

exch. rates 
actual

Total Net Revenue
IFCN 
Rest of Health 

Health
Hygiene Home

2,980
4,835

7,815
5,031

2,839
4,923

7,762
4,835

Total

Health

12,846

12,597

FY

+5.0
-1.8

+0.7
+4.1

+2.0

By Geography

£m

LFL1

FX

Reported

North America
Europe/ANZ
DvM

Total

Hygiene Home 

1,916
2,006
3,893

7,815

-6.1%
+0.5%
+0.8%

-1.0%

+4.6%
-0.7%
+1.5%

+1.7%

-1.5%
-0.2%
+2.3%

+0.7%

FY

By Geography

£m

LFL1

FX

Reported

North America
Europe/ANZ
DvM

Total

1,598
2,187
1,246

5,031

+1.0%
+2.7%
+8.6%

+3.6%

+4.4%
-1.2%
-1.6%

+0.5%

+5.4%
+1.5%
+7.0%

+4.1%

1  Non-GAAP measures are defined on page 62.
North America comprises United States and Canada.
Europe/ANZ comprises Europe, Russia/CIS, Turkey, Israel, Australia and New Zealand.
DvM comprises all remaining countries in the Group.

Our Health business unit (“Health”) declined by -1.0% on a LFL basis, 
with positive benefits from price/mix offsetting lower volumes in 
Health due to a combination of share loss and retailer destocking. 
Within Health, IFCN grew +2.6% reflecting a strong performance in 
North America, partially offset by weaker performance elsewhere. 
Over-the-counter (“OTC”) revenues declined -4.4% following lower 
than average incidence of cold and flu at the beginning of 2019 and 
retailer destocking in the US. OTC share and in-market consumption 
trends were positive. The “rest of Health” (our wellness, VMS and 
hygiene brands) declined by -2.2% on a LFL basis. Dettol was weak 
due to a slowdown in India and the Middle East and a competitive 
pricing environment. Durex saw competitive challenges in China, and 
Scholl remained weak. 

6 0

Our Hygiene Home business unit saw a stable and consistent 
performance in 2019 with +3.6% LFL growth. Growth was 
broad-based across our brands, with growth in Finish, Lysol, Harpic 
and Vanish, and comprised balanced price/mix and volume growth.

On a geographical basis, Europe, Australia and New Zealand 
(“Europe/ANZ”) returned to growth across both Health and Hygiene 
Home. North America saw in-market consumption growth ahead of 
net revenue, due mainly to retailer destocking and supply challenges in 
the Health business. Developing Markets (“DvM”) delivered strong 
growth in our Hygiene Home portfolio but weakness in Health, 
particularly across Africa, the Middle East, ASEAN and LATAM. 

The year on year movement in our operating margin comprised:

const.1

+2.6
-2.9

-0.9
+3.6

+0.8

(bps impact on Adjusted operating margin)

Gross Margin 
Brand Equity Investment (“BEI”)
Other costs
Operating Margin (adjusted)

% of 
Net Revenue

60.5%
14.4%
19.9%
26.2%

Impact on 
operating 
margin

(10bps)
(60bps)
20bps
(50bps)

FY gross margin was 60.5%, a decline of -10bps, reflecting a decline 
in Health offset by expansion in Hygiene Home. Health experienced a 
combination of negative volume leverage, cost increases, and negative 
mix. Hygiene Home benefited from net positive pricing and mix. 

Investment behind our brands (as defined by our BEI metric), 
was 14.4% of net revenue, a 60bps increase from the prior year. 
Investment increased in both businesses behind the launch of 
new initiatives. 

Our fixed cost base was relatively stable during the year, reflecting 

a modest underlying increase, more than offset by lower variable 
incentive accruals due to the weak performance of Health. We expect 
a return to long term levels of variable pay to provide a headwind of 
approximately 100 bps in 2020. 

Following the annual impairment review, the value of the IFCN 

net assets was impaired by £5,037m. The book value of the IFCN net 
assets prior to the impairment was £14,927m. The relevant IFRS 
impairment test focused only on the current geographies and current 
product types of the business. Future “white space” was not included.

At the time of the acquisition of MJN in H1 2017, we expected 

medium-term market growth of 3-5%; and we expected to move the 
annual growth of the business from an inherited decline to c.5% over 
a few years. We also expected to be able to increase the inherited 
c.23% operating margin by an incremental 6-7% with £200m annual 
synergies, largely from removing duplicated corporate costs and 
greater procurement effectiveness. The acquisition model implied 
a 3% terminal growth rate.

The most significant changes, evident over the last year, have 
been in the China market. The prospects for market growth have 
lowered, as a sustained materially lower birth rate has become likely. 
In addition, the competitive dynamics have changed with evolving 
regulation and the progress of a number of local competitors. We have 
also revised our view on the optimum long-term design of the supply 
network for the business as a whole. This will be more capital intensive 
than we had expected. More short-term in nature, the integration of 
the MJN and RB Health businesses has progressed more slowly than 
expected, particularly in LATAM and ASEAN, which has led to weaker 
performance. When combined, these factors have led to a reduction in 
expected revenue growth to c.3% at constant rates over the next five 
years; and only a moderate net margin improvement from the current 

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019position. The geographies we serve have on average general inflation 
about 1% higher than sterling. In this context, we now also see a 
2.5% terminal growth rate to be more appropriate. Valuing these cash 
flows at a pre-tax discount rate of 9.0% gives a value-in-use of 
£9,890m. We continue to see opportunities in nutrition more broadly, 
in “white spaces” outside the impairment model.

As a result, operating loss as reported was £1,954m. Operating 

profit adjusting items were a pre-tax charge of £5,321m (2018: 
£311m). On an adjusted basis, operating profit was marginally lower 
(down -0.1%, -1.9% on a constant basis) to £3,367m. Overall, the 
adjusted operating margin for the Group declined -50bps to 26.2%, 
driven primarily by increased investment in BEI. 

Year ended 31 December

% change

2019 
£m

20181 
£m

exch. rates 
actual

2,088
1,279

2,213
1,156

-5.6
+10.6

const.

-7.7
+9.2

£79m due to the impairment of intangible assets on Oriental Pharma, 
acquired in 2012, £113m of costs relating to MJN/RB2.0 restructuring 
programs and £81m due to the amortisation of certain intangible 
assets. Further details of these items can be found in Note 3. 

Discontinued operations
The £898m loss reported in discontinued operations (2018: loss of 
£5m) reflects the $1.4bn settlement agreed with the Department of 
Justice (“DoJ”). See Note 30.

Net Loss/Income
Continuing net loss attributable to owners of the parent company as 
reported was £2,785m including the £5,037m MJN impairment 
charge. Diluted earnings per share from continuing operations were 
-393.0 pence on a reported basis; on an adjusted basis, the growth 
was +2.8% to 349 pence.

Total reported net loss attributable to owners of the parent 
company was £3,683m. This includes the charge of £898m in respect 
of the settlement of Indivior related matters with the US DoJ reported 
at the half year. On an adjusted basis, total net income was £2,473m, 
+2.7% (+0.7% constant) versus 2018. 

3,367
(5,321)

3,369
(311)

-0.1

-1.9

(1,954)

3,058

-163.9

-166.0

%

%

Net working capital
During the year, inventories increased to £1,314m (2018: £1,276m), 
trade and other receivables decreased to £2,079m (2018: £2,097m), 
and trade and other payables increased to £4,820m (20181: £4,811m). 
Net working capital was minus £1,427m (2018: minus £1,438m). Net 
working capital as a percentage of net revenue is -11% (2018: -11%).

Operating profit 
Health 
Hygiene Home

Operating profit 
– adjusted
Adjusting items

Total Operating 
(loss)/profit 

Operating 
margin – 
adjusted
Health 
Hygiene Home

Total

26.7
25.4

26.2

28.5
23.9

26.7

-180bps
+150bps

-50bps

1  Restated for the adoption of IFRS 16 (see note 31).

Net finance expense
Net finance expense was £153m (2018: £338m). The decrease reflects 
the repayment of term loans and bonds, £35m finance income on tax 
balances (2018: £29m expense) and other significant items that went 
in the Group’s favour in the year. These include a settlement of 
litigation in Latin America, a gain due to a fair value credit relating to 
a downward revaluation of a put option held by our partners in a joint 
venture and a higher hedged return from temporary intercompany 
deposits with group treasury. Adjusted finance expense excludes £35m 
of finance income on tax balances reclassed into income tax expense 
(2018: £29m expense).

Tax
The adjusted tax rate, which excludes the effect of adjusting items, 
was 22% (2018: 21%), benefiting from the settlement of a number 
of tax issues during the year. We continue to expect our ongoing 
adjusted tax rate to be approximately 23%.

Adjusting items
In 2019, adjusting items comprised of £5,321m of expenses recorded 
in operating profit (2018: £311m) driven primarily by the impairment of 
IFCN goodwill of £5,037m. See Note 9. Other adjusting items include 

Cash flow
Cash generated from continuing operations was £3,408m (2018: 
£3,400m). Net cash generated from operating activities was £1,411m 
(2018: £2,524m) after net interest payments of £210m (2018: £321m) 
and tax payments of £647m (2018: £567m) and net cash out flow 
attributable to discontinued operations of £1,140m (2018: cash inflow 
of £12m).

Free cash flow is the net cash generated from operating activities 

(excluding discontinued operations) after capital expenditure on 
property, plant and equipment and intangible assets and any related 
disposals. Free cash flow reflects cash flows that could be used for 
payment of dividends, repayment of debt, to fund acquisitions or other 
strategic objectives. Free cash flow as a percentage of continuing 
adjusted net income was 87% (20181: 87%).

Cash generated from continuing 
operations
Less: net interest paid
Less: tax paid
Less: purchase of property, plant & 
equipment 
Less: purchase of intangible assets
Plus: proceeds from the sale of property, 
plant & equipment

31 December 
2019 
£m

(Restated)2 
31 December 
2018 
£m

3,408
(210)
(647)

(306)
(137)

37

3,400
(321)
(567)

(342)
(95)

24

Free cash flow

2,145

2,099

2  Restated for the adoption of IFRS 16 (see note 31).

61

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
F I N A N C I A L   R E V I E W   CO N T I N U E D

–

–

–

–

2,486

(13)

2,473

–

Year ended 
31 December 2019

Reported 
£m

Adjust-
ing: 
Excep-
tional 
items 
£m

Adjust-
ing: 
Other 
items 
£m

Adjust-
ing: 
Finance 
expense 
reclass 
£m

Adjusted 
£m

Operating (Loss)/
Profit
Net finance expense

(Loss)/profit before 
income tax
Income tax (expense)/
credit

(1,954)
(153)

5,240
–

(2,107)

5,240

81
–

81

–
(35)

3,367
(188)

(35)

3,179

(665)

(45)

(18)

35

(693)

Net (loss)/income for 
the year from 
continuing operations (2,772)
Less: Attributable to 
non-controlling 
interests

(13)

5,195

63

–

–

Continuing net (loss)/
income attributable 
to owners of the 
parent company
Net loss for the year 
from discontinued 
operations

Total net (loss)/
income 
attributable to 
owners of the 
parent company

(2,785)

5,195

63

(898)

898

–

(3,683)

6,093

63

–

2,473

Adjusted net income is used in the calculation of adjusted EPS. 
Adjusted EPS is defined as adjusted net income attributable to owners 
of the parent company divided by the weighted average number of 
ordinary shares. A reconciliation is included in Note 8.

The adjusted tax rate is defined as the adjusted continuing 

income tax expense as a percentage of adjusted profit before tax. 

Other non-GAAP measures and terms
Like-for-Like (“LFL”) growth excludes the impact on net revenue of 
changes in exchange rates, acquisitions, disposals and discontinued 
operations. LFL growth also excludes Venezuela. A reconciliation of LFL 
to reported net revenue growth by operating segment is shown on 
page 60.

Constant exchange rate adjusts the actual consolidated results 
such that the foreign currency conversion uses the same exchange 
rates as were applied in the prior year.

Free cash flow, the Group’s principal measure of cash flow, is 
defined as net cash generated from operating activities (excluding 
discontinued operations) less net capital expenditure. Free cash flow 
reflects cash flows that could be used for payment of dividends, 
repayment of debt, to fund acquisitions or other strategic objectives. 
A reconciliation of cash generated from operations to Free cash flow 
is shown on page 61.

Net debt
At the end of the year, net debt was £10,749m (20181: £10,746m). This 
reflected strong free cash flow generation of £2,145m, offset by the 
payment of dividends totalling £1,242m (2018: £1,200m) and 
payments relating to the DoJ for the Indivior PLC settlement of 
£1,140m. The Group regularly reviews its banking arrangements and 
currently has adequate facilities available to it. 

In March 2020, the Group drew down around £750m from its 

committed borrowing facilities due to illiquidity in the short-term 
market for commercial paper. Committed facilities total £5,500m 
(2018: £4,500m), of which £4,750m remains undrawn, and available 
to draw. The Group remains compliant with its banking covenants. Our 
committed facilities are not subject to renewal until from 2022 
onwards. The Group has also assessed the impact of COVID-19 on its 
going concern and viability statement set out on page 77.

Balance sheet
At the end of 2019, the Group had total equity of £9,407m (20181: 
£14,771m), a decrease of 36%. 

The Group has non-current assets of £27,106m (20181: 

£33,002m), of which £24,261m (2018: 30,278m) is goodwill and other 
intangible assets, lower this year primarily due to the impairment of 
goodwill in relation to the MJN acquisition of £5,037m. Property, plant 
and equipment is £2,140m (20181: £2,162m) and includes £289m 
(20181 £304m) of right of use assets as a result of the adoption of IFRS 
16. The Group has net working capital of minus £1,427m (2018: minus 
£1,438m), current provisions of £178m (20181: £537m) and long-term 
liabilities other than borrowings of £5,256m (20181: £5,564m).

The Group continues to focus on employing capital appropriately 

to drive long term value creation for its Shareholders. The Group’s 
ROCE, excluding the impairment of goodwill and other intangible 
assets, is 10.3%, a decrease against 10.7% (restated for IFRS 16) for 
2018. The decrease was principally due to a 1.9% reduction in 
adjusted operating profit at constant exchange rates and slight 
increase in the adjusted tax rate. 

Return on Shareholders’ funds (total net income attributable to 

owners of the parent company divided by total equity) was -39.3% on 
a reported basis and 26.4% on an adjusted basis (20181: 14.7% on a 
reported basis and 16.4% on an adjusted basis).

Basis of Presentation and Non-GAAP measures
Throughout the report, certain measures are used to describe the 
Group’s financial performance which are not defined by International 
Financial Reporting Standards (IFRS).

Adjusted Measures
The Executive Committee of the Group assesses the performance 
based on net revenue and certain adjusted measures which exclude 
the effect of adjusting items.

As described in Note 3, adjusting items are significant items 

included in operating profit, net finance expense or income tax 
expense, which are relevant to an understanding of the underlying 
performance of the business. These comprise exceptional items, other 
adjusting items, and the reclassification of finance expenses on tax 
balances. Management believes that the use of adjusted measures 
provides additional useful information about underlying trends.
The table below reconciles the Group’s reported statutory earnings 
measures to its adjusted measures for the year ended 31 December 
2019. Descriptions of the adjusting items are included in Note 3. 

1  Restated for the adoption of IFRS 16 (see note 31).

62

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Brand equity investment (“BEI”) is the marketing support designed 
to capture the voice, mind and heart of our consumers.

Continuing operations excludes any charges related to the 
previously demerged RB Pharmaceuticals business that became 
Indivior. Net loss from discontinued operations is presented as  
a single line item in the Group Income Statement.

Return on capital employed (“ROCE”) is defined as adjusted 

operating profit after tax divided by monthly average capital 
employed. Capital employed comprises total assets less current 
liabilities other than borrowings-related liabilities. Total assets exclude 
cash, retirement benefit surplus, current tax and a technical gross-up 
to goodwill that arises because of deferred tax liabilities recorded 
against identified assets acquired in business combinations. Current 
liabilities exclude legal provisions recorded as a result of exceptional 
items and current tax.  

Adrian Hennah
Chief Financial Officer
26 March 2020

63

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019R I S K   M A N A G E M E N T

Our approach to integrated 
risk management at RB

Risk management occurs at different levels in RB with identification and assessment performed at the functional, business unit, corporate and 
Group levels to provide both a ‘top-down’ and ‘bottom-up’ three-dimensional view of risk and is implemented as follows:

Functional 
risk assessments

Business unit/corporate  
risk assessments

Group principal and emerging  
risk assessment

Board  
oversight

Annual 
Report

Identification  

of risks

Control  

strategy

Assessment of net risk  

and prioritization 

Management  

action

•  Identifies the most significant 

•  Control strategy is appropriate 

•  Considering the controls  

•  Having identified areas of 

principal and emerging risks 

and reviewed to establish if it  

we have in place to manage  

highest risk that require 

with potential to impact  

is operating as intended

each risk:

the Group

•  Where we identify control 

–  What is the probability that 

attention, action plans are 

developed by management to:

•  1:1 meetings are held with all 

gaps, what more do we need 

the risk will materialise?

–  address any control gaps 

Executive Committee members, 

to do?

Group functional and assurance 

heads, external advisors and 

Non-Executive Directors

•  Functional, business unit and 

corporate risk assessments feed 

into this process

•  Identifies sources of risk, key 

drivers and areas of impact

•  Completed annually in advance 

of the business unit strategic 

planning process

–  If it did, what would the 

likely impact be?

–  How comfortable are we 

with how the risk is being 

managed?

•  Assessment identifies those 

risks and controls where 

management should focus  

its effort

•  The decision to act will be 

based on which risks are  

no longer acceptable

identified

–  improve the effectiveness of 

existing controls, thereby 

reducing the probability and 

impact to an acceptable level

•  Executive owners assigned, 

with principal and emerging 

risks circulated to the Board 

for final review, sign-off and 

ongoing monitoring

•  Principal and emerging  

risks are disclosed in the 

Annual Report

Consolidation and critical 
challenge by Internal Audit 

Reviewed by business unit/
corporate function leadership 
teams 

T
A
H
W

•  Identifies and monitors risks 

impacting the operation of each 
function or functional area
•  Controls are mapped to the 

three lines of defence

•  Identifies and monitors risks 
with the potential to impact 
each business unit and the 
corporate centre

•  High-level control strategies 

•  Detailed management action 

plans are developed to address 
control gaps

and action plans are 
documented for each risk. 
Supporting functional risks 
are referenced

•  Identifies the most significant 
principal and emerging risks 
with potential to impact  
the Group

•  Principal and emerging  
risks are disclosed in the 
Annual Report

Principal and emerging risks 
identified through the Group 
Risk Assessment are disclosed 
in RB’s Annual Report 

•  Oversight across each 

principal risk provided by a 
nominated Board Committee

N •  Completed annually, reviewed 
quarterly with updates 
provided to the Audit 
Committee

E
H
W

•  Completed annually in 

•  Completed annually in 

•  Periodic reporting and risk 

advance of the business unit 
strategic planning process

advance of the business unit 
strategic planning process

deep dives occur with input 
from the risk owner

•  1:1 meetings are held with all 
Executive Committee (EC) 
members, Group functional 
and assurance heads, external 
advisors and Non-Executive 
Directors (NEDs)

•  Synthesised output formally 
reviewed and signed off by 
the EC and thereafter by  
the Board

•  Internal Audit led
•  Executive owners assigned 

with principal and emerging 
risks circulated to the Board 
for final review and sign-off

•  Executive member

•  Risks identified through  
a series of 1:1 interviews 
with management 

•  Workshops build out and stress 

test input from interviews
•  Formal sign-off by functional 

W
O
H

Head with Group CFO

•  Risks identified and assessed 

through a series of 1:1 
meetings with business  
unit leadership 

•  For corporate functions, the 
functional risk assessments 
are reviewed and challenged

•  Business unit/corporate 
management teams led

•  Initial exercise facilitated by 

Internal Audit

•  Risk assessment owned by 
functional leadership team

•  Functional risk owners assigned 
to each specific risk, controls 
and action plans

•  Quarterly reporting to the 

Audit Committee on actions 
taken to address the top 
functional risks 

O
H
W

6 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Functional 

risk assessments

Business unit/corporate  

Group principal and emerging  

Board  

risk assessments

risk assessment

oversight

Annual 

Report

Identification  
of risks

Control  
strategy

Assessment of net risk  
and prioritization 

Management  
action

Our approach to principal and emerging risk assessment
The Group principal and emerging risk assessment is an integral part of the integrated risk management framework above, identifying the 
principal and emerging risks with the greatest potential to impact the Group. The assessment is completed annually in advance of the business 
unit and corporate strategic planning process as follows:

•  Identifies and monitors risks 

•  Identifies and monitors risks 

•  Identifies the most significant 

•  Oversight across each 

impacting the operation of each 

with the potential to impact 

principal and emerging risks 

principal risk provided by a 

function or functional area

each business unit and the 

with potential to impact  

nominated Board Committee

•  Controls are mapped to the 

corporate centre

the Group

three lines of defence

•  High-level control strategies 

•  Principal and emerging  

•  Detailed management action 

plans are developed to address 

control gaps

and action plans are 

documented for each risk. 

Supporting functional risks 

are referenced

risks are disclosed in the 

Annual Report

N •  Completed annually, reviewed 

quarterly with updates 

provided to the Audit 

Committee

•  Completed annually in 

•  Completed annually in 

•  Periodic reporting and risk 

advance of the business unit 

advance of the business unit 

deep dives occur with input 

strategic planning process

strategic planning process

from the risk owner

•  Risks identified through  

a series of 1:1 interviews 

with management 

•  Workshops build out and stress 

through a series of 1:1 

meetings with business  

unit leadership 

•  Risks identified and assessed 

•  1:1 meetings are held with all 

test input from interviews

•  For corporate functions, the 

•  Formal sign-off by functional 

Head with Group CFO

functional risk assessments 

Directors (NEDs)

are reviewed and challenged

•  Synthesised output formally 

Executive Committee (EC) 

members, Group functional 

and assurance heads, external 

advisors and Non-Executive 

reviewed and signed off by 

the EC and thereafter by  

the Board

•  Initial exercise facilitated by 

•  Business unit/corporate 

•  Internal Audit led

•  Executive member

Internal Audit

management teams led

•  Executive owners assigned 

with principal and emerging 

risks circulated to the Board 

for final review and sign-off

T

A

H

W

E

H

W

W

O

H

O

H

W

•  Risk assessment owned by 

functional leadership team

•  Functional risk owners assigned 

to each specific risk, controls 

and action plans

•  Quarterly reporting to the 

Audit Committee on actions 

taken to address the top 

functional risks 

What could impact RB 
and the achievement 
of its objectives?

•  Identifies the most significant 
principal and emerging risks 
with potential to impact  
the Group

•  1:1 meetings are held with all 

Executive Committee members, 
Group functional and assurance 
heads, external advisors and 
Non-Executive Directors

•  Functional, business unit and 

corporate risk assessments feed 
into this process

•  Identifies sources of risk, key 
drivers and areas of impact

•  Completed annually in advance 
of the business unit strategic 
planning process

What are we doing to  
manage the risk?

How comfortable are we  
with the level of risk?

What more do
we need to do?

•  Control strategy is appropriate 
and reviewed to establish if it  
is operating as intended
•  Where we identify control 

gaps, what more do we need 
to do?

•  Considering the controls  

we have in place to manage  
each risk:
–  What is the probability that 
the risk will materialise?
–  If it did, what would the 

likely impact be?

–  How comfortable are we 
with how the risk is being 
managed?

•  Assessment identifies those 
risks and controls where 
management should focus  
its effort

•  The decision to act will be 
based on which risks are  
no longer acceptable

•  Having identified areas of 
highest risk that require 
attention, action plans are 
developed by management to:
–  address any control gaps 

identified

–  improve the effectiveness of 
existing controls, thereby 
reducing the probability and 
impact to an acceptable level

•  Executive owners assigned, 
with principal and emerging 
risks circulated to the Board 
for final review, sign-off and 
ongoing monitoring
•  Principal and emerging  
risks are disclosed in the 
Annual Report

65

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019P R I N C I PA L   R I S K S

Our principal and emerging risks, 
as at 31 December 2019

K E Y  T O P R I N C I PA L  R I S K S

ID

1

Risk title

Innovation 

Disruption 

Product safety

Supply disruption

Cyber-security

Risk statement

The current innovation pipeline does not meet the changing needs of our consumers and 
new go-to-market channels and is not sufficient to achieve organic growth ambitions and 
drive gross margin accretion. 

Inability to respond, adapt and evolve both our products and processes to disruptive 
market forces including e-commerce, digital and new formats, impacting our ability 
to effectively service our customers and consumers with the required agility. 

Risk of robust process, systems and culture for the development and assessment 
of product safety not being in place or operating effectively, leading to safety risk 
to consumers.

Disruption to the continuity of supply as a result of inability to procure critical ingredients 
and reliance on single factories that supply key markets without actively qualified 
alternative manufacturing sites in place.

As a global complex organisation, there is a risk that RB falls victim to increasingly 
sophisticated cyber-attacks aimed at causing disruption to our information assets by 
circumventing confidentiality, integrity or availability controls.

Fatality/major employee 
safety incident

Work accidents leading to death, injury or illness on RB premises or premises under RB 
supervision, in case of outsourced operations.

People 

Sustainability

Failure to achieve strategic objectives as a result of significant management churn and 
inability to attract and retain top talent.

We do not increase the sustainability of our environmental and social footprint across the 
immediate and longer term impacting market share and increasing the risk of longer-term 
climate change related impacts such as extreme weather events and water shortages. 

Adherence to product Quality 
Standards 

Non-compliance with applicable quality regulations, guidelines, internal/external 
standards across the product lifecycle governing how we produce and supply product.

Tax disputes

Product Regulations 

Risk of significant unprovisioned cash outflows as a result of tax authority challenge to 
filed tax positions in territories.

Risk of non-compliance with product classification regulations, guidelines, internal 
standards and/or registrations across the supply chain and throughout the product 
life cycle.

Legal & Compliance

Risk that we are not fully compliant with relevant laws and regulations, including 
anti-corruption laws, data privacy laws and global competition laws.

South Korea Humidifier 
Sanitizer (HS)

Financial and reputational risk as a result of the health issues caused by consumers 
inhaling Oxy Sac Sac (a humidifier sanitizer sold by Oxy, which RB acquired in 2001). 

Black Swan event

Multiple brands impacted by unforeseen reputational incident(s).

2

3

4

5

6

7

8

9

10

11

12

13

BS

Category

Strategic

Operational

Compliance

Other

66

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20191

4

2

 12

3

 13

5

6

 10

7

8

9

 11

Mitigation activity
Colour indicates extent of activity outstanding to mitigate 
in-line with risk appetite.

Significant and urgent actions 
remain underway

Some significant actions 
remain in progress

All significant mitigating actions are 
in place and operating effectively

Risk movement 
Arrows indicate movement from prior year position.

Direction and distance of movement.

Principal risks

 BS

t
c
a
p
m

I

l

a
c
i
t
i
r

C

j

r
o
a
M

e
t
a
r
e
d
o
M

l

e
b
a
e
g
a
n
a
M

Remote

Possible

Likely

Highly Likely

Probability

Interconnectivity of risks

13

 12

 BS

3

 10

9

11

8

Action planning to mitigate principal risks is complicated 
by the interconnectivity between them, requiring robust 
oversight by leadership teams to prioritise time and 
resources as appropriate.

Strategic

Operational

Compliance

Emerging

2

1

1

2

3

4

7

5

6

 *See Viability Statement on page 77

67

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019P R I N C I PA L   R I S K S   CO N T I N U E D

1  Innovation* 

2  Disruption* 

  Risk movement:
No change

Oversight accountability
Executive ownership resides directly with the 
President of each business unit. Board oversight is 
provided by the main Board.

  Risk movement:
Decreasing

Oversight accountability
Executive ownership resides with the President of 
each business unit. Board oversight is provided by 
the main Board.

The risk: Inability to respond, adapt and evolve both our products and 
processes to disruptive market forces, including e-commerce, digital and 
new formats, impacting our ability to effectively service our customers 
and consumers with the required agility.

Potential impact
Share loss to insurgent brands that are more consumer-centric and leveraging 21st 
century technology.

Failure to identify and exploit rapidly growing channels (i.e. e-commerce and discounters) 
means our products are not ‘on the shelf’, impacting top-line growth.

Mitigation progress in 2019
End-to-end structures and accountabilities implemented to drive disproportionate 
growth in key opportunity markets and categories. 

Significant investment in building our e-commerce and digital capability, with resourcing 
and technology strengthened in 2019. Success models rolled out to new markets. 

Current control strategy
Broader strategy under development but examples include category management 
reorganisation to provide the right mix between product life cycle and national brand 
support in store.

Activity impact for 2020
Internal and external initiatives will continue to increase capability and drive incremental 
growth across priority channels and segments. 

Target rating from current Amber to remain Amber at the end of 2020. This is a 
multi-year deliverable to build and embed the significant actions required.

The risk: The current innovation pipeline does not meet the changing 
needs of our consumers and new go-to-market channels and is not 
sufficient to achieve organic growth ambitions and drive gross 
margin accretion.

Potential impact
Failure to understand and effectively meet the needs of our consumers, and adapt our 
products for new channels, may result in loss of market share to small entrepreneurial 
companies leveraging new channels and digital media.

Inability to execute innovation may result in failure to achieve the necessary innovation 
rate hurdles (in terms of growth contribution and GM accretion), impacting organic 
top line growth. 

Mitigation progress in 2019
The R&D organisation has been split between dedicated innovation teams that focus 
on delivering innovation for key global brands and operational teams focused on 
local brands.

Front line resources have been deployed in-market to drive proximity to consumers. 

Resources dedicated to deliver on e-commerce first focused innovations.

Our external partnership capability has been strengthened through internal initiatives 
to drive greater co-creation of innovations.

In 2019 we opened our Centre for Scientific Excellence in Hull, a world leading R&D 
facility for the healthcare portfolio. In China, we have established the Hygiene Home 
Innovation Hub to fast-track new innovation across key segments. 

Current control strategy
Continued focus on building technical capability across priority areas through internal 
and external initiatives.

Base business innovation is driven through a three-year pipeline and resource allocation. 
Investment in cross-functional teams to assess and participate in new growth platforms 
and whitespace partnership with manufacturers.

Consumer data and insights team focused on insight generation and idea validation 
through new digital tools for faster and more accurate innovation modelling.

Activity impact for 2020
It is expected that further enhancement of our innovation pipeline monitoring and 
reporting will focus on identifying root causes of execution slippage.

We will continue to strengthen our innovation and consumer data and insights capability 
to help better identify and respond to emerging trends, product and other opportunities. 

Target rating from current Amber to remain Amber at the end of 2020. This is a 
multi-year deliverable to build and embed the significant actions required.

6 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
3  Product safety*

4  Supply disruption*

  Risk movement:
No change

Oversight accountability
Executive ownership resides directly with the Group 
Chief SQRC Officer, who drives activity through each 
of the business unit executive leadership teams. Board 
oversight is provided by the CRSEC Committee.

  Risk movement:
No change

Oversight accountability
Executive ownership resides directly with the Group 
Chief Supply Officer, with each business unit 
responsible for their respective deliverables. Board 
oversight is provided by the main Board.

The risk: Risk of robust process, systems and culture for the development 
and assessment of product safety not being in place or operating 
effectively, leading to safety risk to consumers.

Potential impact
Consumer safety issues lead to reputational damage with consumers, customers or 
regulators. Significant financial losses could arise from supply disruption, product recalls, 
delayed launches, penalties and a loss of consumer trust, as well as possible criminal 
liability for senior management. 

Any gaps in the completion of our safety assessments and a lack of anticipation of new 
safety concerns could exacerbate any potential impact.

Mitigation progress in 2019
Several product safety related programmes completed or remain on plan for completion, 
piloting of a product lifecycle management system and establishing a global template for 
roll out is instrumental to improve compliance with internal processes and reduce manual 
intervention.

Roll out of product safety training to all employees, as well as specific training for 
relevant employees to understand their role in ensuring safety, quality and regulatory 
compliance for RB products.

Investment in consumer relations to improve consumer data insights and awareness 
of social media to identify emerging trends, themes and safety concerns.

Current control strategy
A robust quality management system is underpinned with clear policies and supporting 
systems, which are subjected to comprehensive and independent regular audit review. 
A consumer safety and vigilance team monitor and reports on adverse events.

Safety and vigilance is part of the SQRC (safety, quality and regulatory compliance) 
team which reports directly to the CEO and is accountable to the Risk, Sustainability 
& Compliance Committee (RSCC) and thereafter to the CRSEC Committee.

Activity impact for 2020
2020 will see the continued roll out of an upgraded product lifecycle management 
system to better enable compliance management throughout the life cycle. Target rating 
from current Amber to remain Amber at end 2020. This is a multi-year deliverable to 
replace current systems.

By the end of 2020 the Product Integrity Review program will have completed, ensuring 
that all RB products have a refreshed evaluation and compliance review. 

Fully embed safety processes at all key stages of the product lifecycle to retain the 
product safety integrity of the remediation work.

The risk: Disruption to the continuity of supply as a result of inability to 
procure critical ingredients and reliance on single factories that supply 
key markets without actively qualified alternative manufacturing sites 
in place.

Potential impact
Such disruption could result in supply shortages and importation barrier issues, leading 
to loss of sales and market share. Also, potential loss of competitiveness and profitability 
from service level deterioration arising from factory capacity constraints, warehouse or 
transport set-up charges or insufficient change capability in factory and/or supply 
services, including forecasting accuracy and capabilities.

Mitigation progress in 2019
Increased investment in manufacturing facilities to enhance reliability and continuity 
of supply.

Factories have been assessed and those considered key or strategic have received 
investment to attain Highly Protected Risk (HPR) status by our insurers. In 2019 HPR 
certification achieved for all but one key ex-Mead Johnson Nutrition (MJN) 
manufacturing locations. 

Business Continuity Plans (BCPs) reviewed and strengthened to ensure that business 
continuity arrangements remain appropriate.

Current control strategy
Continuous review of new and alternative suppliers of key ingredients. 

Procurement, manufacturing and supply services have defined manufacturing and 
quality control processes to ensure products are safe and meet all regulatory and legal 
requirements. 

Ongoing review of business interruption insurance policies to ensure adequate cover  
is in place.

Activity impact for 2020
Continued development of ingredient planning across specific brands and markets, 
alongside qualification of secondary manufacturing sites, will allow us to provide more 
robust BCP throughout the portfolio. 

Target rating from current Red to Amber by the end of 2020.

 *See Viability Statement on page 77

69

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
P R I N C I PA L   R I S K S   CO N T I N U E D

5  Cyber-security

6   Fatality/major 

employee safety 
incident

  Risk movement:
Decreasing

Oversight accountability
Executive ownership resides directly with the Group 
Chief Information Technology Officer. Board oversight 
is provided by the main Board.

  Risk movement:
No change

Oversight accountability
Executive ownership resides directly with the 
President of each business unit. Board oversight is 
provided by the CRSEC Committee.
The employee health and safety standards (EH&S) are 
set and audited against by a second line of defence 
compliance team within SQRC, accountable to the 
CRSEC Committee.

The risk: Work accidents leading to death, injury or illness on RB premises 
or premises under RB supervision, in case of outsourced operations.

Potential impact
Impacts are wide ranging and variable in materiality; they may include loss of life, 
ongoing damage to brand/employer reputation, reduced operational efficiency from 
factory closure or significant supply disruption, impaired financial performance from lost 
sales, fines or remediation cost and possible criminal liability for senior management.

Mitigation progress in 2019
Extensive programme to embed heightened employee health and safety (EH&S)  
culture across the enlarged Group through rigorous auditing, culture days/surveys  
and training initiatives.

Driver Safety Standard Programme deployed.

Engineering standards and Global Engineering Compliance team for structural auditing 
now in place. 

Current control strategy
Policy and enhanced EH&S standards in place, audit compliance programme ongoing 
(including self-assessment, site visits, assurance of improvement actions, KPI tracking and 
culture surveys) and ongoing EH&S training including commercial offices.

Oversight from Supply and R&D leadership teams as well as the Group RSCC and  
CRSEC Committees.

Activity impact for 2020
It is expected that the refreshing of Group minimum standards into Highly Protected 
Manual format, Group 18001 Certification across all RB sites, will be completed  
in 2020. We will continue to roll out the program of culture surveys and safety days  
to increase awareness. 

Target rating from current Amber to remain Amber at the end of 2020.

The risk: As a global complex organisation, there is a risk that RB falls 
victim to increasingly sophisticated cyber-attacks aimed at causing 
disruption to our information assets by circumventing confidentiality, 
integrity or availability controls.

Potential impact
Significant business disruption, data theft, regulatory non-compliance, reputational 
damage and financial loss through theft, regulatory/legislative fines or inability to 
operate the business normally.

This risk is heightened by increasing volume and types of sensitive personal data held,  
a strengthened regulatory environment including significant financial penalties for 
non-compliance and a growing number and complexity of connected systems.  
This includes third parties, cloud and digital service providers. 

Mitigation progress in 2019
Assessment of enterprise cyber-security risks complete to identify, document and 
prioritise downstream risks. 

Implementation of first phase of cyber defence monitoring partnership (including 
end-to-end execution to detect and respond in a highly proactive and controlled way  
to identified cyber events). 

Deployment of external digital threat and risk monitoring and alerting capability.

Current control strategy
Cyber-security risk working group will continue to govern, track and report on risk 
management activities and oversee control effectiveness testing.

The Cyber Transform Programme (CTP) which was established to bring risk down by 
implementing relevant controls to achieve a better cyber risk posture is largely complete 
with a few activities due to close by end of Q1 2020.

Continued investment, enhancement and optimisation of security controls and operating 
model to provide ongoing security controls, global awareness and continuous 
improvement. This includes the implementation of a cyber Governance Risk and Control 
(GRC) system and complete refresh of Cyber Security Policies and Standards.

Activity impact for 2020
Continuous monitoring of vulnerabilities and implementation of an advanced 
management service to continuously track and drive remediation of discovered system 
vulnerabilities will help to further strengthen our defences and reduce the risk associated 
with introduction of vulnerabilities into RB environments. Target rating from current 
Amber to remain Amber at end 2020. While a number of actions are completed, further 
significant actions are foreseen to remain current as the threat evolves. Enhancement of 
Identity and Access Management controls will continue to be a focus for the Cyber team 
in the first half of 2020.

70

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
7  People*

8  Sustainability* 

  Risk movement:

Increasing

Oversight accountability
Executive ownership resides directly with the Group 
Chief HR Officer, with each business unit responsible 
for their respective deliverables. Board oversight is 
provided by the main Board.

  Risk movement:

New risk

Oversight accountability
Executive ownership resides directly with the CEO  
and the SVP Corporate Affairs & Sustainability.  
Each business unit is responsible for their respective 
deliverables. Board oversight is provided by the  
CRSEC Committee.

The risk: Failure to achieve strategic objectives as a result of significant 
management churn and inability to attract and retain top talent.

Potential impact
Disruption to business performance as a result of churn across senior management 
positions and the risk of fatigue arising from a period of sustained business change. 

Mitigation progress in 2019
Talent identification, mapping and calibration workstreams for critical senior 
management positions completed and reviewed periodically. This has helped to optimise 
both talent management and succession planning processes.

Current control strategy
Succession plans for key management positions are in place. 

Retention risk analysis is undertaken regularly, including review of turnover rates. 
Continuous review of competitiveness of the total compensation programmes and 
Employee Value Proposition (EVP) set by management with focus groups undertaken  
at each business unit level.

RB’s DARE programme (to Develop, Attract, Retain and Engage talented women) 
continues, with the aim of increasing the retention rate of females from manager  
to senior management positions.

Activity impact for 2020
The current reward structure is kept under review to ensure it remains fit for purpose  
and appropriate targets are set for both external and internal stakeholders.

Strategic workforce planning is in progress to understand the shape of the workforce 
and how it will change over the next three years to facilitate proactive intervention.

Target rating from current Red to Amber by the end of 2020.

The risk: We do not increase the sustainability of our environmental and 
social footprint across the immediate and longer term impacting market 
share and increasing the risk of longer-term climate change related 
impacts such as extreme weather events and water shortages.

Potential impact
Failure to respond to increasing scrutiny on our sustainability practices from consumers, 
customers, NGOs and ratings/investment agencies may lead to resource inefficiency;  
loss of market share as consumers shift towards ‘greener’ products; omission from 
established sustainability indices impacting future investment and potential  
regulatory penalties.

Continued deterioration of the global climate has the potential to significantly disrupt 
RB’s operations through an increased number of extreme weather events, water crises 
and ecosystem loss.

Mitigation progress in 2019
We have focused on continuing to deliver and strengthen our processes, programmes 
and controls alongside our external stakeholder relationships, through partnerships with 
NGOs, academia, and critical opinion formers. 

Our sustainability and governance capability has been enhanced through the 
establishment of the Risk, Sustainability & Compliance Committee. 

Current control strategy
2020 will see the launch of our new Sustainability strategy and plan which will include 
revised sustainability targets. 

We continue to embed sustainability into the product development process, ensuring 
that the environmental and social footprint of our products can be reduced across the 
full product lifecycle. 

Activity impact for 2020
Internal and external initiatives, along with greater transparency on non-financial 
sustainability indicators, will help to drive increased awareness of our sustainability 
agenda across our global network.

Target rating from current Amber to remain Amber at the end of 2020. This is a 
multi-year deliverable to build and embed the significant actions required.

 *See Viability Statement on page 77

71

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
P R I N C I PA L   R I S K S   CO N T I N U E D

9   Adherence to product 
Quality Standards*

10 Tax disputes*

  Risk movement:

New risk

Oversight accountability
Executive ownership resides directly with the Group 
Chief SQRC Officer, who drives activity through each 
of the business unit executive leadership teams. Board 
oversight is provided by the CRSEC Committee.

  Risk movement:
No change

Oversight accountability
Executive ownership resides at corporate directly with 
the Group CFO. Board oversight is provided by the 
Audit Committee. Material issues are communicated 
to the Board directly. 

The risk: Non-compliance with applicable quality regulations, guidelines, 
internal/external standards across the product lifecycle governing how we 
produce and supply product.

Potential impact
Impacts are wide ranging and may include a consumer safety incident, regulatory 
failures, loss of sales (including product recall) and adverse reputational impact, a supply 
disruption or factory closure, or potential civil criminal actions against individuals. The risk 
is heightened by the increasing scrutiny, complexity, frequency and stringent audit 
requirements enforced on our factories by regulators.

Mitigation progress in 2019
We have made significant investment in ensuring the upmost quality of our products and 
compliance with all applicable regulations and standards. These measures include quality 
audit programs covering manufacturing sites and supplier facilities, compliance programs 
to ensure compliance with chemical control legislation, safety monitoring procedures for 
products during production and in-market, and transformation of our consumer 
relations function. 

Quality KPIs and metrics routinely presented and discussed at BU and by the Compliance 
Management Committee (CMC) & CRSEC Committee.

Current control strategy
RB quality standards have been defined and communicated.

Audit schedule (against defined expected standards) has been established and  
delivered against.

Implementation of a systemised product safety and compliance program continues 
through the Product Lifecycle Management (PLM) project, due for completion in 2022. 

Our end-to-end quality review of the product portfolio is scheduled to be completed in 
2020 alongside enhancements to our artwork labelling and approval systems.

Activity impact for 2020
We continue to look for opportunities to optimise our quality control processes and  
the use of quality data to drive continuous improvement across the product lifecycle. 

Target rating from current Amber to remain Amber at the end of 2020. This is a 
multi-year deliverable to build and embed the significant actions required.

The risk: Risk of significant unprovisioned cash outflows as a result of tax 
authority challenge to filed tax positions in territories.

Potential impact
If our filing positions around transfer pricing are not considered in any country to be 
compliant or our operating model is not sufficiently communicated, implemented and 
embedded, both internally and externally, tax authorities may successfully challenge our 
tax return filings with a potentially significant financial impact on the Group.

Mitigation progress in 2019
Ongoing timely and robust responses to progress outstanding disputes and continual 
monitoring of progression in relation to Advanced Pricing Agreements and subsequent 
operating model tax audits.

Detailed and thorough documentation and technical support from advisors.

Current control strategy
Ongoing review by RB Tax, country FDs and external advisors with central provisioning 
for anticipated exposures. Continuous monitoring of information on EC State Aid 
investigations and possible application to RB. Monitor impact of the BEPS initiative and 
other law changes to identify possible adverse impacts and put in place remedial 
strategies.

Activity impact for 2020
Timely and robust responses to progress outstanding disputes, continual monitoring  
of progression in relation to APAs and subsequent operating model tax audits and 
increased prioritisation of projects and senior management overview.

Target rating to remain Green at the end of 2020.

72

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
11  Product regulations*

12 Legal & compliance*

  Risk movement:
No change

Oversight accountability
Executive ownership resides directly with the Group 
Chief SQRC Officer, who drives activity through the 
business unit executive leadership teams. Board 
oversight is provided by the CRSEC Committee.

  Risk movement:
No change

The risk: Risk of non-compliance with product classification regulations, 
guidelines, internal standards and/or registrations across the supply chain 
and throughout the product life cycle.

Potential impact
Non-compliance with a product classification regulation may result in a consumer safety 
incident, financial impact (including product recall), damage to company reputation and 
potential civil/criminal liability. 

Regulations impacting our products across the portfolio are continually evolving. If we 
do not anticipate these changes and be ready and to drive innovation and competitive 
advantage, we may see an increase in costs and a loss of market share to competitors. 

This risk is enhanced by the extensive range of product regulatory classifications across 
the portfolio, emerging regulations in key markets and fragmented IT systems lacking 
end-to-end integration. 

Mitigation progress in 2019
A detailed review of the portfolio is ongoing with expected completion in 2020. The 
programme reviews critical compliance elements of the portfolio and covers all business 
units. The schedule follows a risk-based approach.

Also, an upgraded Product Lifecycle Management (PLM) system is being developed  
and piloted.

Current control strategy
Multiple control programmes in place to manage regulatory compliance risks, including: 
product integrity review (compliance with registration and/or regulatory requirements)
and Company Core Datasheet updates. 

Strengthened Regulatory Intelligence process and system.

Evolved Regulatory KPIs established and reported.

The Risk, Sustainability & Compliance Committee structure ensures KPIs are reported 
from the top to all levels in the organisation. There is an appropriately resourced single 
system for consumer complaints in place and specialist audit teams providing 
independent assurance.

Activity impact for 2020
Completion of the first phase of the upgraded Product Lifecycle Management (PLM) 
system will enable compliance management throughout the life cycle.

Focus on Artwork improvements and China regulations.

Ensure that RB is positioned to credibly engage in regulation development and to assess 
impact and opportunities of future regulations to drive readiness, innovation and 
competitive advantage. 

Target rating from current Amber to remain Amber at the end of 2020. This is a 
multi-year deliverable to replace current systems.

Oversight accountability
Executive ownership resides directly with the Group 
SVP General Counsel and Company Secretary, with 
each business unit responsible for their respective 
deliverables. Oversight by RB’s Chief Ethics and 
Compliance Officer. Board oversight is provided by  
a combination of the Audit and CRSEC Committees 
to ensure full and appropriate coverage of the 
compliance programme.

The risk: Risk that we are not fully compliant with relevant laws and 
regulations, including anti-corruption laws, data privacy laws and global 
competition laws. There remains some residual risk associated with the 
DoJ settlement, specifically further litigation from individual US states  
and investor class actions. 

Potential impact
Damage to RB’s reputation, significant potential fines and possible criminal liability  
for RB senior management.

Increased data privacy risk due to new regulations in key markets (e.g. GDPR, CCPA)  
and as companies hold growing amounts of personal data.

The acquisition and integration of MJN has increased our exposure with regard to 
anti-corruption laws, specifically Health Care Professional (HCP) interactions.

Mitigation progress in 2019
Advancement of RB Compliance Programme, including specific compliance risk 
assessments conducted in key markets. 

Development and roll out of online Compliance training mandatory for all employees 
and contractors incorporating the acquired MJN business.

Project developed for monitoring and preventing any potential abuse of market position. 

Progression of data privacy readiness projects in key markets, including Europe and the 
US. Appointment of RB’s Group Data Privacy Officer, establishment of RB’s Privacy Office 
and the definition of broader privacy objectives to ensure that “privacy by design” is 
embedded across the Group. 

Current control strategy
Group compliance programme with dedicated Ethics and Compliance personnel in each 
Business Unit supported by internal compliance liaisons and external local legal experts 
as and when required. 

Launching of RB’s new Policy regulating HCP interactions extended to cover the full 
portfolio of the Health Business Unit. 

Global Compliance online training modules required to be completed by all employees, 
with refresher deployment each year; core modules include code of conduct, 
anti-bribery, antitrust, data privacy and separately product safety.

Group-wide Speak Up hotline operational, widely communicated and reinforced through 
robust independent investigation process and follow-up.

Activity impact for 2020
Relaunch of RB Code of Conduct to enhance levels of engagement in the organisation. 

Continue to embed the Ethics and Compliance function through activities including 
competition law targeted risk assessments and e-learning modules; delivery of core data 
privacy requirements. Data privacy transition from project management to business as 
usual.

Target rating from current Amber to remain Amber at the end of 2020. This is an 
ongoing and dynamic programme for which significant new actions are expected as we 
respond to new situations and evolving legal requirements. 

 *See Viability Statement on page 77

73

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
P R I N C I PA L   R I S K S   CO N T I N U E D

13  South Korea 

Humidifer Sanitizer 
(HS)

  Risk movement:
No change

Oversight accountability
Executive ownership resides directly with the Group 
General Counsel. Board oversight is provided by the 
main Board.

The Humidifier Sanitizer (“HS”) issue in South Korea was a tragic event. The Group 
continues to make both public and personal apologies to victims. 

The risk: Financial and reputational risk as a result of the health issues 
caused by consumers inhaling Oxy Sac Sac (a humidifier sanitizer sold  
by Oxy, which RB acquired in 2001). 

Potential impact
While a provision was made in 2016 to cover the initial government classification rounds 
and certain other costs, the risk of additional exposure remains. There is still some 
uncertainty around the number of outstanding claimants from the ongoing final 
government classification round, as well as from potential other injuries which may be 
designated by the Korean Ministry of the Environment and recent adverse legislative 
changes in South Korea.

Mitigation progress in 2019
RB South Korea has continued to work with the government, victims and other 
businesses to progress settlement with claimants, address legal claims, as well  
as to restore trust among consumers in South Korea.

Current control strategy
Full public apology formally and repeatedly made by RB South Korea to affected parties. 
Regular review meetings continue with the Group, to oversee and guide settlement 
progress and other issues as they arise.

Modelling continuously updated to quantify and monitor evolving risk and ensure 
adequacy of provisioning for financial exposure. 

Activity impact for 2020
Continue to work with the government, victims and other businesses to progress 
settlement with claimants, address legal claims, as well as to restore trust among 
consumers in South Korea.

Target rating from current Amber to Green by the end of 2020.

74

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
Emerging risks 

The implementation of an effective risk 
management framework within an organisation 
remains a cornerstone of the corporate governance 
expectations contained within the 2018 revisions  
to the UK Corporate Governance Code. 

t
c
a
p
m

i

f
o
d
e
e
p
S

A new requirement (for accounting periods starting 1 January 2019 or 
later) is described in Provision 28 as follows: for management to carry 
out a robust assessment of emerging risks as well as principal risks and 
explain in the Annual Report what procedures are in place to identify 
emerging risks, including how these risks are being managed or 
mitigated. We have defined an emerging risk as an event that has the 
potential to significantly impact RB’s financial position, competitiveness 
and reputation, specifically;

•  When the nature and value of the impact is not yet fully known 
or understood, giving the emerging nature of the risk; and/or

•  With an increasing impact and probability over a longer time 

horizon (i.e. 5+ years)

2 019  E M E R G I N G R I S K S

COVID-19

China

Change
Execution
(Health)

Digital
Capability

Probability

Low financial impact

Moderate financial impact

Significant financial impact

Risk title

Risk statement

Category

Strategic

ID

1

2

Digital 
Capability

Change 
Execution 
(Health) 

Operational

3

China 

We lack strategic direction 
and investment in capability 
to succeed in an increasingly 
digital marketplace. 

We do not execute the 
required changes to create 
an effective operating 
model and deliver the 
required improved 
performance across the 
Health business.

Risk of economic uncertainty 
in China, changing 
regulations and changes in 
current or new partners 
impacting growth and 
business performance.

COVID-19
We are closely monitoring the outbreak of COVID-19, and how it  
will affect our operations in key markets. While the full scale of the 
disruption is still evolving, immediate impacts may include shortages  
of raw and pack materials, potential closure of supply sites and 
restrictions on the movement of people. Planning is underway in 
affected countries to ensure we are prepared for the impact of  
the outbreak on our people and supply chains, and appropriate 
contingencies put in place. 

As an organisation, we are taking whatever steps we can to 
minimise any risk that we may contribute to the virus spreading.  
These include restrictions on travel, providing up-to-date resources  
to all employees and guidance on working remotely where required. 

 *See Viability Statement on page 77

75

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
P R I N C I PA L   R I S K S   CO N T I N U E D

1. Digital Capability

3. China 

The risk: We lack strategic direction and investment in 
capability to succeed in an increasingly digital marketplace. 

The risk: Risk of economic uncertainty in China, changing 
regulations and changes in current or new partners impacting 
growth and business performance.

Potential impact
China is a critical market increasingly characterised by economic 
uncertainty. This includes trade conflicts between China and other 
major trading partners and regional tensions. The behaviours of 
Chinese consumers are also changing alongside other domestic 
economic factors that, all combined, have the potential to impact 
how we manufacture and supply this market.

Mitigation
We maintain a strong network in China so that we can understand 
both international and domestic economic developments that may 
impact our footprint. This includes active engagement with industry 
associations and regulators, external affairs capability and collaborative 
partnerships with government agencies. 

Our China based regulatory intelligence teams provide insight on 

any changes in regulation that may impact us, and we work closely 
with local industry to ensure we are working within government  
set parameters. 

Our global operations are subject to appropriate forex hedging 

that allows us to maintain accurate balance sheet forecasting and 
minimise any unwanted exposures. 

Potential impact
While we have made significant investment to build our e-commerce 
capability, continued investment in developing and executing our 
digital strategy is critical in order to enhance our digital solutions, 
protect market share and drive sustained growth across priority 
channels. 

Mitigation
As we begin the next phase of transformation, understanding how we 
can both continue to build digital capability and increase the quality 
and efficiency of core processes through digital solutions, is a priority. 
We also plan to further develop our digital marketing and CRM 
capability. Chief among these projects will be the continued 
development of the Product Lifecycle Management (PLM) system, and 
enhanced integration of resource planning and reporting systems. 

2. Change Execution (Health)

The risk: We do not execute the required changes to create an 
effective operating model and deliver the required improved 
performance across the business.

Potential impact
Failure to effectively execute the key change programs required  
across the Health business may result in cost overruns and inefficient 
use of resources, loss of key talent and distract us from future  
growth priorities. 

Mitigation
By focusing on stabilising brand performance, simplifying the 
operating model and increasing productivity, we are working to return 
Health to outperformance. A number of internal initiatives are 
underway to drive this, with appropriate oversight and governance 
from the Health leadership team.

76

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Viability Statement
The Board conducted a Viability Review covering a five-year period. 
This period was selected as it is the period covered in the Group’s 
long-term forecasting process, which covers the introduction to 
market of the current new product pipeline. The five-year Viability 
Review first looks at the Group’s ability to continue in operation if it 
performs in line with the Group forecast. This assumes that normal 
market conditions continue and current trends remain.

The evaluation takes into account the Group’s cash flow, historical 
Group planning accuracy, available banking facilities and interest cover 
ratios in connection with financial covenants. The analysis concluded 
that if RB performs in line with forecasts it would have sufficient funds 
to trade, settle its liabilities as they fall due, and remain compliant with 
financial covenants.

The analysis goes on to consider the viability of the business 
should adverse unexpected events arise. To illustrate this, a sensitised 
view of the Group forecast was produced. The adverse assumptions 
are based primarily upon the realisation of key Group principal risks, 
which have the most relevant potential impact on viability (see risks 
marked ‘*’ on pages 64 to 76). The adverse assumptions also took 
account of the potential impact of COVID-19 on the Group’s 
production sites, supply chains, distribution channels and customers.

The sensitivity assigns each adverse assumption an estimated 
annual monetary value and estimates the impact on interest cover 
ratios and headroom over available borrowing facilities. The analysis 
concludes that even with the occurrence of key unexpected scenarios, 
RB would still have sufficient funds to trade, settle its liabilities as they 
fall due, and remain compliant with financial covenants.

The Board has further considered the occurrence of a Black Swan 
event: an event with sufficient potential impact to risk the future of RB 
as a strong and independent business operating in its chosen markets. 
The occurrence of a major issue could result in significant reputational 
impact, a substantial share price fall, significant loss of consumer 
confidence, and the inability to retain and recruit quality people.  
Such an event could have an impact on the viability of the business.

As there are a number of mitigating controls in place across  
the business, the occurrence of a Black Swan event is considered 
sufficiently unlikely that it has not been factored into the  
sensitivity analysis.

As a result of the Viability Review, the Board has a reasonable 

expectation that the Group will be able to continue in operation and 
meet its liabilities as they fall due over the five-year period covered in 
the Viability Review.

The Strategic Report, as set out on pages 1 to 77, has been approved 
by the Board.

On behalf of the Board

Rupert Bondy
Company Secretary
26 March 2020

77

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019O U R   B O A R D   O F   D I R E C T O R S 

The Board consists of a balance of 
Executive and Non-Executive Directors 
who together have collective accountability 
to RB’s Shareholders and stakeholders.

78

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019From left to right –

Laxman Narasimhan
Chief Executive Officer

Sara Mathew
Non-Executive Director

Warren Tucker
Non-Executive Director

Andrew Bonfield
Non-Executive Director

Elane Stock
Non-Executive Director

Pam Kirby
Non-Executive Director

Nicandro Durante
Senior Independent Director

Adrian Hennah
Chief Financial Officer 

Mehmood Khan
Non-Executive Director

Rupert Bondy
SVP, General Counsel/ 
Company Secretary

Mary Harris
Designated Non-Executive 
Director for engagement with  
the Company’s workforce 

Chris Sinclair
Chairman of the Board

79

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019O U R   B O A R D   O F   D I R E C T O R S   CO N T I N U E D

Directors as at 31 December 2019

Male 

Female 

Laxman Narasimhan  
Chief Executive Officer

7

4

Nationality 
American  

Board tenure
9 months 

10

N

Appointment 
Appointed as CEO-Designate in July 2019 and appointed as CEO on 
1 September 2019.

Career
Prior to joining RB, Laxman held various senior roles at PepsiCo from 2012 to 
2019, including, Global Chief Commercial Officer, Chief Executive Officer of 
Latin America, Europe and Sub-Saharan Africa operations, where he ran the 
Company’s food and beverage businesses across the regions and Chief 
Executive Officer of Latin America. Prior to PepsiCo, Laxman served as a Director 
of McKinsey & Company and held various roles from 1993 to 2012. He was also 
an Advisory Board member of the Jay H. Baker Retailing Centre at The Wharton 
School of The University of Pennsylvania.

Laxman holds a degree in Mechanical Engineering from the College of 
Engineering, University of Pune, India. He has an MA in German and International 
Studies from The Lauder Institute at The University of Pennsylvania and an MBA  
in Finance from The Wharton School of The University of Pennsylvania.

Skills and experience 
Laxman is an outstanding leader who brings wide experience across the 
consumer goods sector, both operationally and at scale. Laxman has exceptional 
strategic capabilities and consumer insight with a proven track record in 
developing purpose-led brands and driving consumer-centric and digital 
innovation. He has previously led complex operational businesses and inspired 
teams across developed and emerging markets to achieve market-leading 
performance. This, combined with his excellent people engagement and 
leadership skills, makes him well qualified for the role.

Current external appointments
Trustee of Brookings Institution

Member of the Council on Foreign Relations

Chris Sinclair  
Chairman of the Board 

N

R

C

Nationality 
American 

Board tenure
5 years, 2 months 

Appointment
Appointed as a Non-Executive Director in February 2015 and appointed as 
Chairman of the Board in May 2018. 

Career
Chris is the former Chair and CEO of Mattel, Inc. Previously, he served as CEO 
for various private-equity backed companies, including Caribiner International 
and Quality Food Centers (now part of the Kroger Co.). Earlier in his career, 
Chris held a number of senior positions at PepsiCo, including Chair and CEO  
of Pepsi-Cola Co. (worldwide beverages), and CEO of PepsiCo Foods and 
Beverages International. He was also a Director of Foot Locker, Inc. and  
Perdue Farms, Inc.

Chris graduated with a degree in Marketing from the University of Kansas and 
received an MBA from the Tuck School of Business at Dartmouth College.

Skills and experience
Chris brings strong leadership skills to the Board through his experience as CEO 
and Chair for other major companies. He also has a strong understanding of 
international consumer-focused businesses.

5

2

3

1

4

4

1

1

1

Length of tenure as at 31 December 2019

0-3 years 

3-6 years 

6-9 years 

9 plus 

British 

American 

British/Dutch 

American/British 

Brazillian/Italian 

Nationality as at 31 December 2019

C O M M I T T E E S

R

N

Remuneration

Nomination

A

C

Audit

Corporate 
Responsibility, 
Sustainability,  
Ethics and 
Compliance

Key

10

Chair

8 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Adrian Hennah 
Chief Financial Officer 

Nationality 
British 

Board tenure
7 years, 3 months 

Appointment 
Appointed as CFO-Designate in January 2013 and appointed as CFO in February 
2013. Adrian will retire from the Board on 9 April 2020.

Career 
Adrian started his career working in audit and consultancy with PwC and 
Stadtsparkasse Koeln, the German regional bank. He then spent 18 years at 
GlaxoSmithKline plc where he held a number of senior management and 
financial roles. After this, Adrian spent four years as CFO at Invensys plc and  
six years as CFO at Smith & Nephew plc. 

Adrian has a degree in Law from the University of Cambridge and is a Sloan 
Fellow of the London Business School. 

Skills and competencies 
Adrian has significant financial and strategic expertise through leading the 
performance and strategy of many large companies. His global experience 
within the healthcare industry has been extremely valuable to the growth  
of RB’s Health and Hygiene brands, especially within emerging markets. 

Current external appointments
Non-Executive Director of RELX plc

Nicandro Durante  
Senior Independent Director 

N

R

C

Nationality 
Brazilian/Italian  

Board tenure 
6 years, 4 months 

Appointment 
Appointed as a Non-Executive Director in December 2013 and appointed as 
Senior Independent Director in January 2019.

Career 
Nicandro started his career working in finance in Brazil and joined British 
American Tobacco plc (BAT) in 1981. Whilst at BAT, Nicandro worked in the UK, 
Hong Kong and Brazil and held a number of senior positions including Regional 
Director for Africa and the Middle East, Chief Operating Officer and, from 2011 
to 2019, as Chief Executive Officer. 

Nicandro holds a degree in Business administration from PUC-Pontificie 
Universidade Católica and has obtained post graduation qualifications in Finance 
and Economics. 

Skills and competencies 
Nicandro has strong leadership skills, developed in various senior positions held 
throughout his career which is of great benefit to the Board. He has a strong 
background in the consumer goods industry and has strong international 
business experience, bringing a global perspective to his role. 

Current external appointments
Chairman of TIM Participações S.A.

10

N

Mary Harris  
Designated Non-Executive Director for engagement  
with the Company’s workforce

R

N

Nationality 
British/Dutch  

Board tenure
5 years, 2 months 

Appointment
Appointed as a Non-Executive Director in February 2015, as Chair of the 
Remuneration Committee in November 2017 and as Designated NED for 
engagement with the Company’s workforce in July 2019. 

Career
Mary is currently a Non-Executive Director of ITV plc, where she is also a 
member of the Audit & Risk Committee, the Nomination Committee and Chair 
of the Remuneration Committee. Mary is also vice-Chair of the Supervisory 
Board and Chair of the Remuneration Committee of Unibail-Rodamco-Westfield 
S.E. She is also a member of the Remuneration Committee of St. Hilda’s College, 
Oxford. Mary was previously a Partner at McKinsey & Company. She also held 
the position of Member of the Supervisory Board of TNT NV, Scotch and Soda 
NV and TNT Express NV. She was formerly a Non-Executive Director and Chair  
of the Remuneration Committee of J. Sainsburys plc.

Mary graduated from the University of Oxford with an MA in Politics, Philosophy 
and Economics and completed her MBA at Harvard Business School. 

Skills and competencies
Mary has substantial experience in consumer and retail businesses across  
China, South East Asia and Europe. She brings to the Board a top-level strategic 
outlook, with international and consumer focus. Her previous experience  
in other Non-Executive Director roles and as Chair of other Remuneration 
Committees, is invaluable in allowing her to effectively Chair the  
Remuneration Committee. 

Current external appointments
Non-Executive Director of ITV plc

Member of the Supervisory Board of Unibail-Rodamco-Westfield SE

Member of the Remuneration Committee of St. Hilda’s College, 
Oxford University

Andrew Bonfield  
Non-Executive Director 

Nationality 
British 

Board tenure 
1 year, 9 months 

A

N

Appointment 
Appointed as a Non-Executive Director in July 2018 and Chair of the Audit 
Committee in January 2019. 

Career 
Andrew has been Chief Financial Officer of Caterpillar Inc. since September 
2018. He was previously Group CFO of National Grid plc from 2010 to 2018. 
Prior to this, he held the position of Chief Financial Officer at Cadbury plc  
and also served as Executive Vice President & Chief Financial Officer at 
Bristol-Myers Squibb. 

Andrew is a Chartered Accountant and holds a Bachelor of Commerce degree 
from the University of KwaZulu-Natal in Durban, South Africa.

Skills and competencies 
Andrew brings more than three decades of financial expertise to the Board.  
He is a strong leader and has a history of driving strong financial performance  
in the UK and globally. These skills are valuable to Andrew’s membership of  
the Board and to his role as Chair of the Audit Committee. 

Current external appointments
Chief Financial Officer of Caterpillar Inc. 

81

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019O U R   B O A R D   O F   D I R E C T O R S   CO N T I N U E D

Mehmood Khan  
Non-Executive Director 

10

C

Elane Stock  
Non-Executive Director 

10

R

Nationality 
American/British  

Board tenure 
1 year, 9 months 

Nationality 
American  

Board tenure 
1 year, 7 months 

Appointment 
Appointed as a Non-Executive Director in July 2018.

Appointment 
Appointed as a Non-Executive Director in September 2018.

Career 
Mehmood has been Chief Executive Officer of Life Biosciences Inc. since April 
2019. He was previously Vice Chairman and Chief Scientific Officer, Global 
Research and Development, at PepsiCo Inc. Mehmood previously held the 
position of President, Global Research & Development Centre at Takeda 
Pharmaceutical Company. He was a faculty member at the Mayo Clinic and 
Mayo Medical School in Rochester, Minnesota, serving as Consultant 
Endocrinologist and Director of the Diabetes, Endocrine and Nutritional Trials 
Unit in the endocrinology division. 

Mehmood has a Medical degree from the University of Liverpool, is a Fellow  
of the Royal College of Physicians, London and of the American College  
of Endocrinology and holds two ad honorem PhDs in Humanities and 
International Law. 

Skills and competencies 
Mehmood is a highly skilled medical practitioner and researcher. He brings to 
the Board extensive experience in both developing and developed markets, 
adding value to the CRSEC Committee through his knowledge of creating 
sustainable initiatives and past experiences of leading R&D efforts to create 
breakthrough innovations. 

Current external appointments
CEO of Life Biosciences Inc.

Director of CorMedix Inc. 

Director of Indigo Agriculture Inc. 

Pam Kirby  
Non-Executive Director

Career 
Elane was previously Group President at Kimberly-Clark International where she 
was responsible for business operations in EMEA, Asia Pacific and Latin America. 
Prior to this, Elane was Global President at Kimberly-Clark Professional with 
responsibility for the division selling workplace hygiene and safety products.  
In her earlier career, Elane was a Partner at McKinsey & Company in the US  
and Ireland. 

Elane holds a BA in Political Science from the University of Illinois and an MBA  
in Finance from The Wharton School of The University of Pennsylvania.

Skills and competencies
Elane brings great sector-relevant experience and insight of consumer goods 
products to the Board, particularly in personal care and wellness. She also brings 
wide experience of emerging markets and the changing channels of trade and 
consumer preferences. 

Current external appointments
Director of Yum! Brands, Inc. 

Director of Equifax Inc.

Sara Mathew  
Non-Executive Director 

Nationality  
American 

Board tenure 
9 months 

10

A

C

N

A

Appointment 
Appointed as a Non-Executive Director in July 2019

Nationality 
British 

Board tenure 
5 years, 2 months 

Appointment 
Appointed as a Non-Executive Director in February 2015 and Chair of the  
CRSEC Committee in July 2016.

Career
Pam served as Chairman of SCYNEXIS, Inc. until June 2015. She was formerly 
CEO of Quintiles Transnational Corporation and held senior positions in the 
international healthcare industry at AstraZeneca plc and Hoffman-La Roche. 

Pam holds a first class BSc honours degree and a PhD in Clinical Pharmacology 
from the University of London.

Skills and competencies 
Pam brings to the Board extensive knowledge of the healthcare sector and a 
wealth of pharmaceutical experience. These skills are highly valuable to her role 
as Chair of the CRSEC Committee. 

Current external appointments
Non-Executive Director of DCC plc

Non-Executive Director of Hikma Pharmaceuticals plc

Member of the Supervisory Board of AkzoNobel N.V.

Career
Sara was previously Chair and Chief Executive Officer of Dun & Bradstreet. In 
this role, she led the transformation of the Company into an innovative digital 
enterprise. Prior to her role as Chair and Chief Executive Officer, she also served 
as President and Chief Operating Officer, and Chief Financial Officer where she 
initiated and managed the redesign of the Company’s accounting processes and 
controls. Prior to her career at Dun & Bradstreet, Sara spent 18 years at Procter 
& Gamble serving as CFO of the Baby Care and Pamper Products businesses and 
Vice President of Finance in Asia. Previously, she served on the boards of Shire 
Pharmaceuticals Limited, Campbell Soup Company and Avon. 

Sara received her undergraduate degree from the University of Madras in 
Chennai, India and holds an MBA in Marketing and Finance from Xavier 
University in Cincinnati, Ohio.

Skills and competencies 
Sara has extensive Board experience across a number of industries including 
healthcare, consumer products and financial services. She has experience with 
consumer goods products and digital technologies and has led strategic and 
digital transformations. She brings great insight to the Board through her 
previous positions and demonstrates valuable leadership qualities. 

Current external appointments
Chair of Freddie Mac

Director of State Street Corporation

82

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Warren Tucker  
Non-Executive Director 

Nationality 
British 

Board tenure 
10 years, 2 months 

10

A

Board members skills overview

Financial expertise

Strategy

Appointment 
Appointed as a Non-Executive Director in February 2010. Warren will retire from 
the Board in May 2020. 

Career 
Warren has held various senior finance positions at Cable & Wireless plc and 
British Airways plc. He was Executive Director and Chief Finance Officer at 
Cobham plc from 2003 to 2013 and previously Non-Executive Chairman at 
PayPoint plc. He was also previously a Non-Executive Director of Thomas Cook 
Group plc until May 2019. 

Warren is a Chartered Accountant and holds an MBA from INSEAD.

Skills and competencies 
Warren has extensive Board experience and brings a wealth of financial 
expertise to the Board. He has provided continuity to the Board with his deep 
insight and experience of RB. 

11

5

6

Consumer goods & retail

Healthcare & pharmaceuticals

Current external appointments
Non-Executive Director of Tate & Lyle plc 

Non-Executive Director of the UK Foreign & Commonwealth Office

1

10

Rupert Bondy 
Senior Vice President, General Counsel/Company Secretary

Joined RB as SVP, General Counsel/Company Secretary in January 2017 and is 
responsible for legal matters across RB.

  Company Secretary to the Board, see page 85  

for further biographical details

Other Directors who served during the year

Rakesh Kapoor
Rakesh joined RB in 1987 and was appointed as Chief Executive 
Officer in 2011. Rakesh retired as Chief Executive Officer on 
2 September 2019. 

5

6

Leadership

11

With skill

Without skill

83

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019E X E C U T I V E   C O M M I T T E E

01  Laxman Narasimhan 
Chief Executive Officer

Nationality 
American  

Company tenure
9 months 

Experience 
Joined RB as CEO-Designate in July 2019 and appointed as CEO on 1 September 
2019. Prior to joining RB, Laxman held various senior roles at PepsiCo from 2012 
to 2019, including, Global Chief Commercial Officer, Chief Executive Officer of 
Latin America, Europe and Sub-Saharan Africa operations, where he ran the 
Company’s food and beverage businesses across the regions and Chief 
Executive Officer of Latin America. Prior to PepsiCo, Laxman served as a Director 
of McKinsey & Company and held various roles from 1993 to 2012. He was also 
an Advisory Board member of the Jay H. Baker Retailing Centre at The Wharton 
School of The University of Pennsylvania.

Laxman holds a degree in Mechanical Engineering from the College of 
Engineering, University of Pune, India. He has an MA in German and International 
Studies from The Lauder Institute at The University of Pennsylvania and an MBA  
in Finance from The Wharton School of The University of Pennsylvania.

02  Jeff Carr 
Chief Financial Officer

Nationality 
British  

Company tenure
Starting on 9 April 2020

Experience 
Jeff will join RB as Chief Financial Officer and an Executive Committee member 
on 9th April 2020. Jeff is Chief Financial Officer and Management Board 
member at Ahold Delhaize, the Dutch retailer operating across Europe and the 
USA. Before joining Ahold Delhaize, Jeff held the role of Chief Financial Officer 
at First Group plc and easyJet plc and held senior finance roles at Associated 
British Foods plc and RB. Jeff started his career as a graduate trainee at Unilever. 

Jeff is currently Chairman of the Audit Committee and Non-Executive Director 
of Kingfisher plc.

Jeff holds a degree in Chemical Engineering from the University of Exeter and  
is a Chartered Management Accountant.

03  Kris Licht 
Chief Transformation Officer 

President Health, and Global Chief Customer Officer, from 1 July 2020

Nationality 
American  

Company tenure
5 months 

Experience 
Kris joined RB in November 2019 in the newly created role of Chief 
Transformation Officer and as an Executive Committee member. Prior to joining 
RB, Kris held a number of senior strategic and operational positions at PepsiCo. 
Most recently he served as Division President in PepsiCo’s North American 
Beverage Business. Prior to this, Kris was a Partner at McKinsey & Company 
working for over 12 years in the firm’s consumer, health and retail practices. 
Kris will become President Health, and Global Chief Customer Officer on  
1 July 2020.

01

02

03

04

05

06

07

8 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201904  Harold van den Broek 
Chief Operating Officer, Hygiene Home 

President Hygiene, from 1 July 2020

Nationality 
Dutch  

Company tenure
6 years 

Experience 
Harold joined RB in 2014. He was appointed Chief Operating Officer for the 
Hygiene Home business unit in December 2019, with responsibility for the 
overall management of the business unit. Before his current role, Harold was  
the CFO of the Hygiene Home business unit, a position he had held since the 
formation of the business unit in January 2018. Prior to joining RB, Harold 
worked at Unilever, where he started his career. During his tenure there, he held 
many senior financial positions spanning categories in developed and emerging 
markets and corporate roles. 

Harold will become President Hygiene on 1 July 2020. 

05  Aditya Sehgal 
Chief Operating Officer, Health 

President Nutrition, and President China and E-RB from 1 July 2020

Nationality 
Indian  

Company tenure
25 years

Experience 
Aditya joined RB in 1994 as a management trainee in India. After various roles in 
sales and marketing he moved to his first General Manager role in 2009. He was 
appointed SVP North Asia in 2012 and in 2015 he was promoted to Global 
Category Officer Health. In 2017, Aditya became EVP Infant & Child Nutrition 
(IFCN) with responsibility for leading the on-boarding of Mead Johnson into RB 
and the integration of the IFCN division into Health. In January 2018, he was 
appointed EVP Health for Developing Markets and E-commerce.

Aditya became Chief Operating Officer, Health in January 2019, with 
responsibility for the global operations of the Health business unit. 

Aditya will become President Nutrition, and President China and E-RB on  
1 July 2020. As part of this role, he will also lead RB’s e-commerce and  
digital marketing/CRM businesses.

06  Ranjay Radhakrishnan
Chief Human Resources Officer 

Nationality 
Indian  

Company tenure
1 month 

Experience 
Ranjay Radhakrishnan joined RB as Chief Human Resources Officer on 1 March 
2020. Ranjay brings with him 27 years of experience in the Human Resources 
function across different geographies and industries. Prior to joining RB, Ranjay 
was the Chief Human Resources Officer at InterContinental Hotels Group plc, 
one of the world’s leading hotel companies. Previously Ranjay spent over two 
decades at Unilever, in a range of senior leadership roles at global, regional and 
country levels. His last role at Unilever was Executive Vice President Global HR, 
where he led HR for Unilever’s eight regions and four global product categories 
under a unified global HR leadership role.

Ranjay has worked in a number of specialist areas of HR such as Talent, 
Learning, Reward, Change and Organisational Effectiveness, complementing 
large generalist roles in both mature and developing markets. Ranjay has 
worked and lived in several countries, including the UK, The Netherlands, 
Singapore, UAE and India. He graduated from Mumbai University in Commerce 
and Accounting and has a Master’s degree in Personnel Management and 
Industrial Relations from the Tata Institute of Social Sciences in Mumbai, India.

07  Rupert Bondy
Senior Vice President, General Counsel/Company Secretary

Nationality 
British 

Company tenure
3 years, 4 months 

Experience 
Joined RB as SVP, General Counsel/Company Secretary in January 2017 and is 
responsible for legal matters across the Group. Rupert began his career as a 
lawyer in private practice. In 1989 he joined US law firm Morrison & Foerster, 
working in San Francisco and London, and from 1994 he worked for Lovells in 
London. In 1995 he joined SmithKline Beecham as Senior Counsel for mergers 
and acquisitions and other corporate matters. When SmithKline Beecham and 
Glaxo Wellcome merged to form GlaxoSmithKline, Rupert was appointed Senior 
Vice President and General Counsel. In 2008, Rupert became Group General 
Counsel of BP plc, holding that position until he joined RB.

Other Executive Committee members who served in 
the year

Rakesh Kapoor
Chief Executive Officer, joined RB in 1987 and retired on 
2 September 2019 following a handover with Laxman 
Narasimhan, who was appointed Chief Executive Officer  
on 1 September 2019.

Adrian Hennah
Chief Financial Officer, joined RB in January 2013 and will step 
down from the Board on 9 April 2020. Adrian will retire from the 
business on 21 October 2020 following a handover with Jeff Carr, 
who will be appointed as Chief Financial Officer and Executive 
Committee member on 9 April 2020. 

Gurveen Singh
Chief Human Resources Officer, joined RB in 1993 and will retire 
in June 2020, following her handover to Ranjay Radhakrishnan, 
current Executive Committee member and Chief Human 
Resources Officer. 

Rob De Groot
President, Hygiene Home, retired from RB in February 2020, 
following a handover to Harold van den Broek, current Executive 
Committee member and Chief Operating Officer, Hygiene Home.

Seth Cohen 
Group Chief Information Officer, joined RB in September 2017 
and left on 1 November 2019. 

Mike Duijser
Chief Supply Officer, joined RB in November 2018 and left in 
January 2020 and his successor will be announced in due course.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   G O V E R N A N C E

CHAIRMAN’S 
STATEMENT

As a Board, we have a clear focus on 
promoting the long-term sustainable 
success of the Company, creating value 
for our Shareholders, and contributing 
to wider society

Chris Sinclair
Chairman

On behalf of the 
Board, I present the 
Company’s Corporate 
Governance Report 
for the financial 
year ended 
31 December 2019.

The revised UK Corporate Governance 
Code (the Code), published by the Financial 
Reporting Council (FRC) in July 2018, 
applies to financial accounting periods 
beginning on or after 1 January 2019. 

The revised Code requires Boards to: 

• 

• 

• 

• 

effectively engage with employees and 
consider the interests of a wider group 
of external stakeholders in company 
decision-making; 

review and align company culture with 
purpose, values and business strategy; 

focus on company diversity plus the skills 
and experience of Board members; and 

ensure that company executive 
remuneration is proportionate and 
consistent with the long-term success  
of the business. 

During 2019, the Board reviewed its 
practices in relation to the Code and this 
Report details some of the new provisions 
adopted. These include Mary Harris, Chair 
of the Remuneration Committee, being 
appointed as the designated Non-Executive 
Director, responsible for engagement 
with the Company’s workforce. 

There have also continued to be a 

number of other changes in the political 
and regulatory landscape affecting the 
corporate governance agenda over 2019 
and into the future. The Shareholder Rights 
Directive II, The Companies (Miscellaneous 
Reporting) Regulations 2018, the implications 

8 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
for the Group of the ongoing negotiations 
relating to the withdrawal of the UK from 
the EU, and the UK General Election in 
2019 were reviewed by the Board during 
the year, and we have continued to 
enhance our high governance standards.

Stakeholder engagement
As well as updating our procedures for 
engaging with employees and Shareholders, 
the Board undertook a detailed mapping 
exercise to assess its other key external 
stakeholder groups. This identified RB’s 50 
most important stakeholders list as being in 
the following groups: customers, consumers, 
partners, communities, NGOs, rating 
agencies, Government and international 
organisations. 

The Board commissioned independent 

perception research to identify external 
stakeholders’ views and their expectations of 
RB. These research findings along with other 
external stakeholder insights are incorporated 
into its decision-making process. Templates 
for Board papers have been prepared to 
ensure the impact on stakeholders is factored 
into any strategic decisions that require its 
approval. All strategic decisions made during 
2020 will use these templates to incorporate 
formal stakeholder impact analysis.

Long-term focus
The Board continues to pursue policies and 
reinvest resources so as to safeguard the 
long-term health of RB. It believes that this is 
best achieved through a holistic approach 
that pursues sustainable rewards for 
Shareholders, while also addressing social 
needs and meeting environmental 
obligations. The Board has approved 
investment in new capabilities that will help 
RB return to sustainable outperformance and 
growth in the medium to long term.

The Board is responsible for good 
stewardship of the Company to protect 
Shareholders’ long-term interests and ensure 
its social and environmental obligations 
are fulfilled. Through the Corporate 
Responsibility, Sustainability, Ethics and 
Compliance (CRSEC) Committee, it is working 
to integrate sound governance principles 
in business decision-making as it moves 
from a risk and safety-led approach to one 
that aligns environment and sustainability 
issues with performance and purpose.

Culture and values 
Our values define the way that RB does 
business. Our Code of Conduct reinforces 
our principles of business conduct and 
is communicated to all employees at the 
start of each year with mandatory training. 
Our values underpin our Code of Conduct 
and have been further enhanced in early 
2020 with our renewed purpose, fight and 
compass set out on pages 10 and 11. All 
Directors lead by example and promote 
the Company’s values and culture.

Board and succession planning
There were a number of changes to the 
Company’s leadership during 2019. 
After 32 years with RB, Rakesh 
Kapoor retired from the Board and from 
his role of Chief Executive Officer (CEO) 
on 2 September 2019. The Board carried 
out an extensive formal search process for 
Rakesh’s replacement, considering both 
internal and external candidates, and in June 
2019 we announced the appointment of 
Laxman Narasimhan. Laxman was appointed 
as CEO-Designate on 16 July 2019 and 
became CEO on 1 September 2019. On 
behalf of the Board, I would like to take this 
opportunity to once again thank Rakesh 
for his many significant contributions to 
RB, transforming the Company with his 
vision, passion and leadership throughout 
his tenure. Looking ahead, the Board and I 
are confident that Laxman will continue to 
evolve the strong culture of RB in this next 
phase. Laxman is an outstanding leader who 
brings a wealth of experience in the consumer 
goods industry and has a proven track 
record in developing purpose-led brands. 
Further details on the CEO recruitment 
process are provided in the Nomination 
Committee Report on pages 97 to 102. 

In October, we announced that Adrian 
Hennah, Chief Financial Officer (CFO) would 
be retiring from the Board and his role as CFO 
in 2020, and Jeff Carr would be appointed 
as Adrian’s successor. Adrian will be stepping 
down as CFO and retiring from the Board 
when Jeff starts on 9 April 2020, remaining 
with the Company until his retirement date 
of 21 October 2020 to ensure a seamless 
transition. I would like to thank Adrian for the 
important role he has played in the strategic 
transformation of RB and in helping drive 
our strong track record of value creation. 
I wish Adrian all the best for the future. 

After ten years with RB, Warren Tucker will be 
retiring from the Board and Audit Committee 
and will not stand for re-election at this year’s 
AGM. On behalf of the Board, I would like to 
thank Warren for his valued service and 
strong commitment to RB, and wish him well 
for the future.

As part of the ongoing refreshment 
of the Board, and following an extensive 
search and thorough recruitment process, 
we strengthened the Board with the 
appointment of Sara Mathew as a new 
Non-Executive Director. On her appointment 
in July 2019, Sara also joined the Audit 
Committee. Sara has extensive experience 
with consumer goods products, digital 
technologies and healthcare and brings 
great insight to the Board. I am delighted 
to welcome Sara to the Board. 

The Board also appointed Mary Harris 

as designated Non-Executive Director, for 
engagement with the Company’s workforce 
on 26 July 2019 and further information 
on Mary’s role can be found on pages 47 
and 101. 

Further details on the Board and 
Executive Committee’s succession plans, 
including the recruitment process and 
selection criteria, can be found in the 
Nomination Committee Report, commencing 
on page 97. Biographies of the members of 
our Board and Executive Committee can be 
found on pages 78 to 85.

Code
The Board considers compliance with the 
Code of utmost importance. Any instances 
of non-compliance are only allowed 
through the authority of the Board if it 
can be shown that the spirit of the Code 
and good corporate governance within 
the Company generally continues.

The Corporate Governance Statement 

outlines the Company’s governance 
processes in greater detail and is on 
pages 86 to 96. The Company has 
complied with the Code throughout 
the year ended 31 December 2019.

I am extremely proud of the Board 

and all our RB colleagues for their 
commitment to creating value for our 
Shareholders and for contributing to the 
good governance and stewardship of our 
business, on behalf of all our stakeholders. 

Chris Sinclair
Chairman
26 March 2020

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   G O V E R N A N C E   CO N T I N U E D

Key areas of Board focus in 2019
Board meetings are structured in an open atmosphere conducive to challenge and debate. Agendas are tailored to the requirements of the 
business, and agreed in advance by the Chairman, CEO and General Counsel/Company Secretary. Five formal meetings are held each year. 
Additional meetings, which may be held in person, by phone or consist of written resolutions, are held throughout the year to consider topics 
that may arise outside the formal standing agenda.

The Board receives operating and financial reports from the CEO and CFO on strategic and business developments as well as financial 
performance and forecasts at each meeting. Detailed presentations are also made by non-Board members on material matters to the Group.  
In addition, the Chairs of the Audit, Remuneration, Corporate Responsibility, Sustainability, Ethics and Compliance (CRSEC) and Nomination 
Committees update the Board on the proceedings of those meetings, including key topics and areas of concern. 

At the conclusion of every formal Board meeting, the Chairman holds a session with the other Non-Executive Directors, without the 
Executive Directors present, providing further opportunity for the Non-Executive Directors to assess the performance of the Executive Directors 
and help drive future agenda items. Details of each Director’s attendance at Board meetings can be found on page 91.

The Board uses its meetings as a way of discharging its responsibilities set out in s172 of the Companies Act 2006, and considers the various 

stakeholder groups when making decisions to promote the success of the Company as a whole.

The following areas formed substantial areas of focus for the Board in the year: 

Strategy and planning

Key stakeholder 
groups considered

Group budgets, forecasts and key performance targets, including assumptions, scenarios and projections

Potential mergers and acquisitions and post-acquisition reviews. This year RB acquired UpSpring LLC, an innovative pre- and post-natal 
health company

Group debt and funding arrangements

RB Strategic Review

Investment into new Chinese factory in Taicang, Jiangsu province

Approval of interim and final dividend payments

Risk management and internal control 

Review of RB’s principal risks and internal controls, emerging risks and the Group’s risk register

Consideration and approval of the Viability Statement

Agreement with US Department of Justice (DoJ) to settle investigation into the Group’s former pharmaceuticals business, Indivior, which 
was demerged at the end of 2014

Review and update of the Group’s Treasury Policy

Results and Financial Statements

Annual Report and Financial Statements including compliance with reporting requirements

Results and presentations to analysts

Leadership and governance

Board and Committee evaluation and effectiveness

Director and senior management succession planning, including appointment of a new CEO and CFO

Relations with Shareholders and stakeholders

Review of Board Matters Reserved, Share Dealing Code and compliance with Corporate Governance Code and best practice 

Other

Independent review of the Group’s management of sustainability and social impact issues 

Key stakeholder 
groups considered

Key stakeholder 
groups considered

Key stakeholder 
groups considered

Key stakeholder 
groups considered

Pensions 

Colour key

  Communities 

  Consumers 

8 8

  Customers 

  Employees 

  Shareholders 

  Government and industry associations

  Partners

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
The Board manages the overall leadership of the Group with reference 
to its formal Schedule of Matters Reserved for the Board. This schedule 
is reviewed annually, with the last review undertaken in November 
2019, and broadly covers:

•  matters which are legally required to be considered or decided by 

the Board, such as approval of RB’s Annual Report and Financial 
Statements, declaration of dividends and appointment of new 
Directors; 

•  matters recommended by the Code to be considered by the 
Board, such as terms of reference for the Board and its 
Committees, review of internal controls and risk management; 

• 

compliance with regulations governing UK publicly listed 
companies, such as the UK Listing Rules, the Disclosure Guidance 
and Transparency Rules and the Prospectus Regulation Rules; and 

•  matters relating to developments in, or changes to, the Group’s 
strategic direction, material corporate or financial transactions. 

The full Schedule of Matters Reserved for the Board is available at 
www.rb.com.

The principal activities undertaken by the Board are set out over 

the following pages. A summary overview is set out in the table on 
Board Focus Areas in 2019 on page 88.

UK Corporate Governance Code 
The Company is premium listed on the London Stock Exchange (LSE) 
and this Statement is prepared with reference to the Financial 
Reporting Council’s (FRC) UK Corporate Governance Code 2018  
(the Code) in effect for the financial periods beginning on or after 
1 January 2019, which can be found on the FRC’s website at 
www.frc.org.uk, and the Disclosure Guidance and Transparency Rules 
requirements to provide a corporate governance statement. The Code 
sets out the framework of governance for premium listed companies 
within the UK, emphasising the value of good corporate governance  
to long-term sustainable success. It sets out governance practices in 
relation to Board leadership, purpose and culture; division of 
responsibilities on the Board; Board composition and effectiveness; 
procedures for audit, risk and internal control; and remuneration 
practices and policies. 

We are pleased to report that we have complied with the 
provisions of the Code. This Statement sets out how the Company  
has applied the Principles of the Code throughout the year ended 
31 December 2019 and as at the date of this Statement. 

Board responsibilities
The Board is responsible for the effective leadership of the Group and 
for promoting its long-term sustainable success, generating value for 
Shareholders and contributing to wider society, whilst focusing on 
governance with the highest regard to the principles of the Code. The 
Board provides leadership by setting the Company’s purpose, strategy 
and values, monitoring our culture and ensuring alignment with 
purpose, strategy and values, and overseeing implementation by 
management. All Directors must act with integrity, lead by example 
and promote the Company’s values and culture. The Board also 
ensures there are appropriate processes in place to manage risk, 
including the Company’s risk appetite and monitors the Company’s 
financial and operational performance against objectives.

The Board consists of a balance of Executive and Non-Executive 

Directors who together have collective accountability to RB’s 
Shareholders and stakeholders as well as responsibility for the 
overriding strategic, financial and operational objectives and direction 
of RB. It is the Board’s responsibility to ensure there are effective 
engagement methods in place with its stakeholders. Further 
information on the Board’s engagement activities can be found  
in the s172 Statement set out on pages 46-47. 

89

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   G O V E R N A N C E   CO N T I N U E D

Board governance structure – Committees of the Board
The Board has established four Board Committees to assist in the execution of its responsibilities. These are the Nomination Committee, Audit 
Committee, Remuneration Committee and Corporate Responsibility, Sustainability, Ethics and Compliance (CRSEC) Committee. Each Committee 
operates under terms of reference approved by the Board. The terms of reference are reviewed regularly, the last review taking place in November 
2019, and can be found on the Company’s website, www.rb.com. The current Committee membership of each Director is shown on pages 80 to 
83. The Board has also established two supporting management committees: the Disclosure Committee and the Executive Committee.

B OA R D

The Board is responsible for the overall leadership of 
the Group and for promoting its long-term success 
whilst focusing on its governance with the highest 
regard to the principles of the Code.

AU D I T 
C O M M I T T E E

Chaired by 
Andrew Bonfield

The Audit Committee is 
responsible for monitoring 
the integrity of RB’s Financial 
Statements and is responsible 
for ensuring effective internal 
financial control and risk 
management. It is also 
responsible for managing 
the Company’s relationship 
with the External Auditor.

N O M I N AT I O N 
C O M M I T T E E

Chaired by Chris Sinclair

The Nomination Committee’s 
key objective is to make 
recommendations to the 
Board on suitable candidates 
for appointment to the 
Board, its Committees and 
senior management and 
regularly review and refresh 
their composition to ensure 
that they comprise individuals 
with the necessary skills, 
knowledge and experience 
to effectively discharge 
their responsibilities, 
whilst keeping in mind the 
importance of diversity. 

R E M U N E R AT I O N 
C O M M I T T E E

C R S E C 
C O M M I T T E E

Chaired by Mary Harris

Chaired by Pam Kirby

The CRSEC Committee was 
established in July 2016 
to support the Board in 
reviewing, monitoring and 
assessing the Company’s 
approach to responsible, 
sustainable, ethical and 
compliant corporate conduct 
and to assist the Board 
in upholding its values of 
honesty and respect. 

The Remuneration 
Committee assists the Board 
in fulfilling its oversight 
responsibility by ensuring 
that Remuneration Policy 
and practices reward fairly 
and responsibly; are linked 
to corporate and individual 
performance; and take 
account of the generally 
accepted principles of good 
governance. The Committee 
is responsible for determining 
the remuneration for 
the Chairman, Executive 
Directors and senior 
management. 

  More details are set out in 
the Nomination Committee 
Report on pages 97 to 102

  More details are set out in 
the Audit Committee Report 
on pages 103 to 110

  More details are set out in 
the Remuneration Committee 
Report on pages 117 to 137

  More details are set out in 
the CRSEC Committee Report 
on pages 111 to 116

D I S C L O S U R E C O M M I T T E E

Chaired by Laxman Narasimhan

E X E C U T I V E  C O M M I T T E E

Chaired by Laxman Narasimhan

The Disclosure Committee’s key objective is to ensure accuracy 
and timeliness of disclosure of financial and other public 
announcements.

The Executive Committee is responsible for overseeing RB’s 
management and recommending and implementing the strategy 
and budget as approved by the Board. It ensures liaison between 
functions, reviews major investments and approves business 
development plans.

9 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Board attendance at scheduled meetings
In 2019, there were five scheduled Board meetings, plus 12 additional Board meetings relating to various matters, including the appointment of 
a new CEO and CFO, settlement of federal investigations into RB in connection with the subject matter of the Indivior indictment and ongoing 
reviews of the Company’s strategy. There were four scheduled and two additional Audit Committee meetings, five scheduled and six additional 
Remuneration Committee meetings, three scheduled and three additional Nomination Committee meetings and four scheduled meetings of the 
CRSEC Committee. The table sets out the attendance by individual Directors at the regularly scheduled Board and individual Committee meetings 
which each Director was eligible to attend. Directors who were not members of individual Board Committees were also invited to attend one or 
more meetings of those Committees during the year. Where a Director is unavoidably absent from a Board or Board Committee meeting, they 
still receive and review the papers for the meeting and typically provide verbal or written input ahead of the meeting, usually through the 
Chairman of the Board or the Chair of the relevant Board Committee, so that their views are considered at the meeting. Given the nature of the 
business to be conducted, some of the additional Board meetings are convened at short notice, which can make it difficult for some Directors 
to attend due to prior commitments and their home locations.

Board attendance at scheduled meetings 

Andrew Bonfield

Nicandro Durante

Mary Harris

Adrian Hennah

Rakesh Kapoor1

Mehmood Khan

Pam Kirby

Sara Mathew2

Laxman Narasimhan3

Chris Sinclair

Elane Stock

Warren Tucker

Board

5 of 5

5 of 5

5 of 5

5 of 5

3 of 3

5 of 5

5 of 5

3 of 3

3 of 3

5 of 5

5 of 5

5 of 5

Audit 
Committee

4 of 4

–

–

–

–

–

4 of 4

2 of 2

–

–

–

4 of 4

Remuneration 
Committee

CRSEC 
Committee

Nomination 
Committee

–

5 of 5

5 of 5

–

–

–

–

–

–

5 of 5

5 of 5

–

–

3 of 44

–

–

–

3 of 44

4 of 4

–

–

4 of 4

–

–

3 of 3

3 of 3

3 of 3

–

1 of 21

–

3 of 3

–

1 of 1

3 of 3

–

–

1  Retired from the Board on 2 September 2019. He did not attend one Nomination Committee meeting as it was in respect of his succession. 
2  Appointed to the Board and Audit Committee on 1 July 2019. 
3  Appointed to the Board as CEO-Designate on 16 July 2019 and as CEO on 1 September 2019. 
4 Did not attend one CRSEC Committee meeting due to a long-standing commitment.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   G O V E R N A N C E   CO N T I N U E D

Leadership
To ensure the Board performs effectively, there is a clear division of responsibilities, set out in writing and agreed by the Board, between the 
leadership of the Board and executive leadership of the business. The key roles have been defined in greater detail below.

T H E  C H A I R M A N

T H E C H I E F E X E C U T I V E O F F I C E R

• 

• 

• 

• 

• 
• 

• 

Leading the Board and taking responsibility for the Board’s 
overall effectiveness in directing the Company. 
Chairing Board and Shareholder meetings and setting  
Board agendas. 
Encouraging constructive challenge and facilitating effective 
communication between Board, management, Shareholders 
and wider stakeholders, whilst promoting a culture of 
openness and constructive debate. 
Leading the annual performance evaluation process for  
the Board and its Committees and addressing any 
subsequent actions. 
Promoting the highest standards of corporate governance. 
Ensuring Directors receive accurate, timely and clear 
information. 
Ensuring there are appropriate induction and development 
programmes for all Board members.

• 

• 

Principally responsible for the day-to-day management of RB, 
in line with the strategic, financial and operational objectives 
set by the Board. 
Chair of the Executive Committee, consisting of the CEO, the 
CFO and senior management executives, who together are 
responsible for execution of the Company’s strategy and 
achieving its commercial aims. 
Effective development and implementation of strategy and 
commercial objectives as agreed by the Board.
•  Managing RB’s risk profile and establishing effective  

• 

internal controls. 
Ensuring there are effective communication flows to the 
Board and the Chairman, and that they are regularly updated 
on key matters, including progress on delivering strategic 
objectives. 
Regularly reviewing the organisation structure, developing 
an executive team and planning for succession. 
Ensuring the long-term sustainability of the business. 

• 

• 

• 

T H E  S E N I O R I N D E P E N D E N T  D I R E C T O R

C H I E F F I N A N C I A L O F F I C E R

• 

• 
• 
• 
• 

• 

Acting as a sounding board for the Chairman on 
Board-related matters. 
Acting as an intermediary for other Directors as necessary. 
Evaluating the Chairman’s performance on an annual basis. 
Chairing meetings in the absence of the Chairman. 
Being available to Shareholders and stakeholders to address 
any of their concerns, which they have been unable to 
resolve through normal channels. 
Leading the search and appointment process for a new 
Chairman, if necessary.

• 

• 

• 

• 

Supporting the CEO in developing and implementing the 
Company’s strategy. 
Leading the global finance function, developing key talent 
and planning for succession.
Responsible for establishing and maintaining adequate 
internal controls over financial reporting. 
Developing and recommending the long-term strategic and 
financial plan. 

N O N - E X E C U T I V E  D I R E C T O R S

C O M PA N Y S E C R E TA RY

• 

• 

• 

• 

• 

• 

• 

Providing independent input into Board decisions through 
constructive challenge and debate, strategic guidance and 
specialist advice.
Setting/approving the Company’s long-term strategic, 
financial and operational goals. 
Examining the day-to-day management of the business 
against the performance targets and objectives set, ensuring 
that management is held to account.
Reviewing financial information and ensuring it is complete, 
accurate and transparent.
Ensuring there are effective systems of internal control and 
risk management and that these are continually monitored 
and reviewed. 
Setting appropriate levels of remuneration for Executive 
Directors and ensuring performance targets are closely 
aligned with Shareholder interests.
Development of succession planning and the appointment 
and removal of senior executives and management.

• 

• 

• 

• 
• 

Providing advice and support to the Chairman and  
all Directors. 
Advising and keeping the Board up to date on all relevant 
legal and governance requirements and ensuring the 
Company is compliant. 
Ensuring the Board receives high-quality, timely information 
in advance of Board meetings to ensure effective discussion. 
Facilitating the induction program for all Board members.
Ensuring there are policies and processes in place to help the 
Board function efficiently and effectively.

  A full description of the roles and responsibilities of the Chairman, 

Chief Executive Officer and Senior Independent Director can be found  
in the Corporate Governance section of our website: www.rb.com.

92

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019The 2019 evaluation of the Board’s performance during the year 
concluded that the Chairman and other Non-Executive Directors 
continue to devote sufficient time to carrying out their duties to the 
Company. Each Director standing for election or re-election has 
individually provided assurances that they remain committed to their 
roles and can dedicate sufficient time to perform their duties. 
Accordingly, the Board recommends that Shareholders vote in favour 
of the resolutions to elect or re-elect the Directors put forward for 
election or re-election at the 2020 AGM.

Board support
The Company Secretary is responsible for organising Board meetings, 
as well as collating any papers for the Board to review and consider. 
Board and Committee papers are accessible to all Directors through  
a secure and confidential electronic document storage facility. This 
facility is maintained by RB’s Secretariat function and additionally holds 
other information which the Chairman, the CEO or Company Secretary 
may deem useful to the Directors, such as press releases and pertinent 
Company information.

All of the Directors have individual access to advice from the 

Company Secretary and a procedure exists for Directors to take 
independent professional advice at the Company’s expense in 
furtherance of their duties.

Conflicts of interest and indemnity
Directors have a duty under the Companies Act 2006 (CA 2006) to 
avoid interests, direct or indirect, which might conflict with the 
interests of the Group. Under the terms of the Company’s Articles of 
Association, such conflicts can be authorised by the Board. Procedures 
are in place to manage and, where appropriate, approve such conflicts. 
Any authorisations granted by the Board are recorded by the Company 
Secretary in a Register of Conflicts, together with the date on which 
the conflict was authorised. Any conflicts authorised during the year 
are reviewed annually by the Board. In addition, each Director certifies 
on an annual basis that the information contained in the Register of 
Conflicts is correct. 

The Company indemnifies the Directors and Officers of the 

Company and any Group subsidiary to the extent permitted by CA 
2006 and the FCA Listing Rules in respect of the legal defence costs 
for claims against them and third-party liabilities. The indemnity would 
not provide cover for a Director or Officer if that individual was found 
to have acted fraudulently or dishonestly. Additionally, Directors’ and 
Officers’ liability insurance cover was maintained throughout the year 
at the Company’s expense.

Effectiveness
Board composition and succession planning
The Board regularly reviews its composition to determine whether it 
has the right mix of skills, experience, diversity and background to 
effectively perform its duties. The Board also reviews internal 
executives and senior management positions to ensure a proper 
breadth of talent is developed. Appointments are subject to a formal, 
rigorous and transparent procedure and are based on merit and 
objective criteria, promoting diversity of gender, social and ethnic 
backgrounds, cognitive and personal strengths. The Board has 
appointed Directors from a wide variety of business backgrounds to 
provide it with a strong balance of skills and experience. The Board is 
comprised of the Chairman and a majority of Non-Executive Directors 
who, together with the Executive Directors, help maintain a solid, 
collective understanding of the Company and its daily business. 

More details about the current Board members can be found on 
pages 80-83. More details about succession planning can be found in 
the Nomination Committee Report on pages 97-102.

In accordance with the Code, every Director submits himself or 

herself for election or re-election at every AGM.

Board balance and independence
On appointment, Non-Executive Directors are made aware and are 
required to confirm that they will allocate sufficient time to their role 
to discharge their responsibilities effectively. They are also required to 
seek agreement from the Chairman before taking on additional 
commitments, and to declare any actual or potential conflicts of 
interest. Non-Executive Directors are engaged under the terms of a 
letter of appointment. Initial terms of appointment are for three years 
with one month’s notice, with all Directors standing for election or 
re-election at every AGM. The Board has examined the length of 
service of each Director and considers that the Chairman and each 
Non-Executive Director standing for re-election or election at this 
year’s AGM is independent. The Board considered all Non-Executive 
Directors who served during the year to be independent. Warren 
Tucker has served for ten years since his first election at the 2010 
AGM. However, Warren continued to demonstrate appropriate 
challenge, act independently and provided newly appointed 
Non-Executive Directors with a wealth of experience to avail 
themselves of in respect of the RB business. Warren Tucker will  
not be standing for re-election at this year’s AGM.

The Nomination Committee has principal responsibility delegated 
to it for making recommendations to the Board on new appointments 
and the composition of the Board and its Committees. The Board and 
each Director are confident that each Director individually has the 
expertise and relevant experience required to perform the role of a 
Director of a listed company and to contribute effectively to the Board 
and Committees to which they are appointed. The Company 
recognises the developmental advantages of an external non-executive 
role on a non-competitor board and Executive Directors are permitted 
to seek such a role, provided that they do not take on more than one 
non-executive directorship in, or become the Chairman of, a FTSE 100 
company. Adrian Hennah is currently a Non-Executive Director of  
RELX plc and Jeff Carr, who will become a Director on 9 April 2020,  
is currently a Non-Executive Director of Kingfisher plc.

93

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   G O V E R N A N C E   CO N T I N U E D

Evaluation of the Board
The Board undertakes an annual review of its own and its Committees’ performance and effectiveness, with a formal externally facilitated 
evaluation of the Board conducted every three years. An externally facilitated evaluation took place in 2019, conducted by MWM Consulting 
Limited (MWM). MWM is independent of and has no other links with the Company or its Directors in connection with the evaluation, apart from 
having undertaken a limited number of executive searches. The process consisted of two elements: the completion of a questionnaire by all 
Directors; and individual interviews between each Director and MWM. These confidential discussions explored the efficiency and effectiveness 
of the Board and focused on the following key areas: 
• 

Board composition and diversity

Board dynamics

• 

• 

• 

Capability and alignment

Efficiency and effectiveness (both of the Board and individual 
Board Committees)

• 

• 

Strategy

Risk and financial controls

A report, with action points and recommendations for the Board to consider, was distributed to Directors and the results of the evaluation were 
subsequently discussed by the Board at its September meeting, facilitated by MWM. The key areas outlined in the 2018 internal evaluation were 
reviewed and have been and continue to be addressed including: CEO succession planning; strategic review, supporting a culture of 
responsibility; risk management; and maintaining Shareholder engagement. 

In addition, the Chairman’s performance was considered by the Senior Independent Director with input from his fellow Non-Executive 

Directors and discussed following the November Board meeting without the Chairman present. The discussion concluded that the Chairman 
continued to devote sufficient time to his role, and continued to lead the Board constructively, demonstrating objective judgement, and 
encouraging a culture of openness and debate.

Principal outcomes of the Board evaluation 

B OA R D C O M P O S I T I O N A N D D I V E R S I T Y 

B OA R D DY N A M I C S 

•  The Board has been through a period of significant change with a number 
of new members, but has quickly established itself and is developing into  
a strong collaborative team. Positive progress has been made in building 
Board capability as well as successfully hiring a new CEO and this new 
talent has contributed additional capability, experience and diversity to  
the Board. 

•  There was a culture of increased openness and dialogue evolving between 

the Non-Executives and the executive team and the Board is well 
positioned to provide highly effective governance and strong strategic 
challenge in the business. 

S T R AT E G Y

C A PA B I L I T Y A N D A L I G N M E N T

•  Reviewing and determining strategy and ensuring appropriate support and 

challenge to the executive team will be key. 

•  The Board should continue to monitor and oversee the delivery of the 

strategy against clear performance KPIs.

•  The Board should continue to build a culture of ongoing strategic dialogue 
between the Board and executive team, creating a clear annual framework 
for the discussion of key topics (strategy, talent, succession) which follows 
the cycle of the business.

E F F I C I E N C Y A N D E F F E C T I V E N E S S (O F T H E B OA R D, 
I N D I V I D UA L B OA R D C O M M I T T E E S A N D 
I N D I V I D UA L  D I R E C T O R S )

•  The Board and its Committees worked well together, with thorough debate 
and challenge demonstrated. There was a good balance of appropriate 
skills, knowledge and experience of Non-Executives on each Committee 
and Committees were considered to be well chaired and managed.

R I S K A N D F I N A N C I A L C O N T R O L S

•  The Board’s focus on risk was considered to be appropriate. Continuing to 
support a culture of responsibility, including health, safety, compliance and 
risk management was noted.

•  Ensuring that the Board has sufficient oversight and control on 

reputational-related risks, and that the Board understands the key 
assumptions, uncertainties and risks associated with strategic proposals 
was key. 

P E O P L E  A N D D I V E R S I T Y

•  Monitoring people, culture, succession planning and ensuring that the 
organisation is building capability for the future should be a key focus.

The 2019 review of the Board’s performance and that of its Committees concluded that the Board, its Committees and individual Directors were 
performing effectively. The Board was considered to have a good mix of skills and sector-relevant experience and the degree of support and 
challenge provided by Directors was appropriate. The Board has reviewed the recommendations of the evaluation and is taking steps to address 
these. The principal outcomes of the review will be reviewed and reassessed as part of the Board’s 2020 evaluation. 

9 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Accountability
Risk management
The Board has ultimate responsibility for preparing the Annual Report 
and Financial Statements. RB has implemented robust internal controls 
to safeguard the integrity of both the Group and its subsidiary 
Financial Statements and ensures that adequate verification processes 
are in place to enable it to confirm that the Group’s Financial 
Statements present a fair, balanced and understandable assessment  
of RB’s position and prospects, in line with the Code’s requirements. 
The Board considers that the Annual Report and Financial Statements 
taken as a whole are fair, balanced and understandable and provide 
sufficient information for Shareholders to be able to assess the 
Company’s position, performance, business model and strategy.

RB’s finance function, headed by the CFO, has implemented a 
number of policies, processes and controls to enable the Company  
to review and fully comply with changes in accounting standards, 
financial regulations and recognised practices. These processes are 
kept under review on an ongoing basis. Multiple teams including 
consolidation and financial accounting, together with technical 
support, ensure both internal and external developments are reviewed 
and responded to. The Group also maintains a Finance Policy Manual 
setting out the required standards of financial reporting and approvals 
across the Group and its operating units, including a structured 
process for the appraisal and authorisation of any material capital 
projects.

The basis for the preparation of the Group Financial Statements  

is set out on page 157 under Accounting Policies.

The Company’s External Auditor’s Report, setting out its work 

and reporting responsibilities, can be found on pages 143 to 151. 
The terms, areas of responsibility and scope of the External Auditor’s 
work are agreed by the Board and set out in the Auditor’s 
engagement letter.

More information on the Group’s principal and emerging risks 
and strategy for growth and achieving targeted goals is detailed in  
the Strategic Report, which can be found on pages 64 to 76.
The Viability Statement can be found on page 77.
The Statement of Directors’ Responsibilities on page 141 details 
the going concern statement as required by the Listing Rules and the 
Code and the Directors’ responsibility for the Financial Statements, for 
disclosing relevant audit information to the External Auditor and for 
ensuring that the Annual Report is fair, balanced and understandable.

Risk appetite
The Board has overall responsibility for complying with the Code and 
the FRC’s Guidance on Risk Management, Internal Control and Related 
Financial and Business Reporting. It oversees the internal controls 
established, and monitors their effectiveness, in managing risk. The 
sectors and environment within which RB operates are dynamic and 
fast-moving, and in some areas highly regulated, and the controls are 
continually kept under review to minimise the potential exposure to 
risk. The system is designed to assess and manage, rather than 
eliminate, risks to RB’s business objectives, and the Board relies on 
these controls in-so-far as they are able to provide reasonable, but not 
absolute, assurance against material misstatement or loss. The Group’s 
principal risks and mitigating factors are detailed on pages 64-76.

As part of its risk control, RB regularly evaluates its risks to 
achieving objectives, and the likelihood of such risks materialising and 
determining the ability of the Group to cope with the circumstances 
should they occur. In doing so, we are inherently considering our risk 
appetite through the actions that can be taken, controls that can be 

implemented and processes that can be followed to reduce the 
chances of risk events taking place, mitigating the potential impact 
and ensuring that the cost of doing so is proportionate to the  
benefit gained.

Internal control
Internal control processes are implemented through clearly defined 
roles and responsibilities, supported by clear policies and procedures, 
delegated to the executive team and senior management.

RB operates three strands in monitoring internal control systems 

and managing risk:

•  Management ensures that the controls, policies and procedures 

• 

• 

are followed in dealing with risks in day-to-day business. Such 
risks are mitigated at source with controls embedded into the 
relevant systems and processes. Supervisory controls either at 
management level or through delegation ensure appropriate 
checks and verifications take place, with any failures dealt with 
promptly and awareness raised in order to review gaps in existing 
controls. Throughout RB, a key responsibility for any line manager 
is to ensure the achievement of business objectives with 
appropriate risk management and internal control systems. 

Each function and business unit has its own management which 
acts as a second line of oversight and verification. This level sets 
the local level policies and procedures, specific to its own business 
environment, subject to Group policy and authorisation. They 
further act in a supervisory capacity over the lower level 
management implementation of controls. The financial 
performance of each function and business unit is monitored 
against pre-approved budgets and set against forecasts, 
developed higher up the management chain, and ultimately 
overseen by the executive management and the Board. 

The third strand is provided through independent review by  
the Internal Audit team, who challenge the information and 
assurances provided by the first two strands. This review 
ultimately gets reported back to the Board, via the Audit 
Committee, with action taken to address matters identified. More 
details on the Audit Committee and its activities can be found on 
pages 103 to 110. The Group’s compliance controls further 
include operating an independent and anonymous Speak Up 
whistleblower hotline, annual management reviews and providing 
training specific to individual needs within the business. The 
Board is also provided with reports on the effectiveness of these 
controls to ensure full oversight of the business. 

RB is committed to maintaining strong internal controls. Functions and 
operating management meet to discuss performance measured 
against strategic aims and goals, with risks and risk controls 
incorporated into the discussions. During the year, the Directors 
undertook a robust assessment of the principal and emerging risks 
facing the Company, including those that could threaten RB’s business 
model, future performance, solvency and liquidity. More detail on the 
Group’s principal strategic risks and uncertainties can be found in the 
Strategic Report on pages 1 to 77.

The CRSEC Committee focuses on the Company’s corporate 
social responsibilities, environmental and sustainability issues and 
overall ethical conduct and regulatory compliance. Further details of 
the work of the Committee can be found in the report of the CRSEC 
Committee Chair from page 111.

95

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   G O V E R N A N C E   CO N T I N U E D

The Audit Committee focuses on maintaining the integrity of financial 
reporting, reviewing and challenging management on the robustness 
of internal controls and risk management systems, and providing 
oversight and reassurance to the Board on risk management processes 
and control procedures. Further details of the work of the Committee 
can be found in the Audit Committee Report from page 103.
The Board confirms that reviews and monitoring of the 

appropriateness and effectiveness of the system of internal control  
and risk management throughout the financial year and up to the  
date of approval of the Annual Report and Financial Statements  
have been satisfactorily completed with no significant failings or 
weaknesses identified.

Annual General Meeting and Shareholder voting
The Board views the AGM as a valuable opportunity to meet with its 
private Shareholders, giving them an opportunity to put questions to 
the Chairman, Chairs of the Committees and the Board.

All Shareholders can vote on the resolutions put to the meeting. 
In line with good governance, voting is by way of poll, providing one 
vote for each share held. Results of the poll are released to the LSE and 
published on the Group’s website shortly after the AGM.

The Investment Association (IA) has launched a public register of 
FTSE All-Share companies which have received votes of 20% or more 
against any Shareholder resolution, or which withdrew a resolution 
prior to a Shareholder vote, along with Company statements of actions 
taken following the vote. At our AGM in May 2019, all resolutions 
were passed and no resolution had a vote of 20% or more against it.

Website
The Investor Relations section on the RB website provides the Board 
with an additional method of communicating to Shareholders. As well 
as the latest regulatory disclosures, copies of the latest and previous 
years’ Annual Reports, latest share price information and copies of 
previous investor presentations and key calendar dates are available. 
The page can be found at www.rb.com/investors.

Shareholders can also access information on all our sustainability 
activities, our Modern Slavery Statement, our Gender Pay Gap Report 
and associated policies on the RB website at www.rb.com/
responsibility. 

9 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O M I N AT I O N   C O M M I T T E E   R E P O R T

On behalf of the Board, 
I am pleased to present the 
Nomination Committee 
Report for the financial year 
ended 31 December 2019.

There were many changes to the Board and at Executive Committee 
level during the year which necessitated extensive time-commitment 
from Committee members. I am grateful to my fellow Directors for 
their support and dedication during this busy period. Our main priority 
during 2019 was to find a successor for our outgoing Chief Executive 
Officer. We also undertook the appointment of the successor for our 
outgoing Chief Financial Officer, continued the review and refresh of 
our Non-Executive Directorships and worked on succession planning 
for other Executive Committee roles. 

Board changes during the year
Following André Lacroix’s departure from the Board and as Audit 
Committee Chair last year, with effect from 1 January 2019 we 
appointed Nicandro Durante as Senior Independent Director and 
Andrew Bonfield as Chair of the Audit Committee. Nicandro and 
Andrew became members of the Nomination Committee on the 
same day. 

We announced in January 2019 that Rakesh Kapoor would retire 

as Chief Executive Officer (CEO) and a Director of RB by the end of 
2019, after more than 32 years with RB. Following an extensive search, 
in June 2019 we announced we had selected Rakesh’s successor for 
the position of CEO – Laxman Narasimhan. Laxman joined the Board 
on 16 July 2019 as CEO-designate and Executive Director, and became 
CEO on 1 September 2019. Laxman joined us from PepsiCo, Inc., 
where he had been Global Chief Commercial Officer, responsible for 
the long-term growth strategy, and a member of PepsiCo’s executive 
committee. I provide more details of Laxman’s priorities and further 
insight into the CEO recruitment process later in this report. 

Rakesh retired from the Board on 2 September 2019 and left the 

Group at the end of December. I would like to acknowledge the 
enormous contribution and leadership that Rakesh provided to RB over 
the past three decades. RB has transformed and, while it has not been 
without its challenges, we would not be where we are today without 
Rakesh’s vision, passion and leadership throughout his tenure.

97

2019 was a busy year for 
the Committee, which saw 
the search for and 
appointments of a new CEO 
and new CFO, changes to 
the Executive Committee 
and the appointment of an 
additional Non-Executive 
Director 

Chris Sinclair
Chair of the Nomination Committee

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
N O M I N AT I O N   C O M M I T T E E   R E P O R T   CO N T I N U E D

We were pleased to welcome a number of new Executive Committee 
members: Laxman Narasimhan, Chief Executive Officer, joined us in 
September 2019; Kris Licht, Chief Transformation Officer – a 
newly-created role – joined us in November 2019; and in December 
2019 it was announced that Harold van den Broek had been promoted 
from CFO Hygiene Home to Chief Operating Officer, Hygiene Home. In 
October 2019 we also announced the appointment of Jeff Carr as 
Chief Financial Officer from April 2020. Since the year end we 
announced in January 2020 Ranjay Radhakrishnan’s appointment as 
Chief Human Resources Officer from 1 March 2020. We are delighted 
to have these new Executive Committee members with us and are 
confident they will make a great contribution to RB.

In February, at the time of our strategy announcement, we also 

confirmed new senior leadership roles with effect from 1 July 2020 for 
Harold van den Broek, Kris Licht and Adi Sehgal, as Presidents of 
Hygiene, Health, and Nutrition and E-RB/China respectively. Kris Licht 
will also be the Global Chief Customer Officer for the Group. 

Committee priorities for 2020

• 

• 

Succession planning and bench strength for senior executive roles 
and above at RB. 

Ensuring successful handover and onboarding of our new 
Executive Committee members, and our new Chief Financial 
Officer, Jeff Carr.

•  Ongoing renewal of the Non-Executive Directors of the Board. 

I would like to thank my fellow Committee members for their 
exceptional support during another busy year for the Committee. 

Chris Sinclair
Chair of the Nomination Committee
26 March 2020

As also announced in January 2019, as part of our succession planning 
for the Board and Audit Committee, Warren Tucker was asked to 
remain on the Board for an additional 12 months from the 2019 AGM, 
when he had been intending to retire. Warren will not stand for 
re-election at this year’s AGM and accordingly will retire from both the 
Board and Audit Committee on conclusion of the AGM on 12 May 
2020. Warren has been a long-standing and valued member of both 
the Board and Audit Committee and has provided continuity during 
a period of change and assisted with the induction of new Board 
members. On behalf of the Board, I would like to extend our 
gratitude to Warren for his excellent service and wish him well  
in his future endeavours. 

We strengthened the Board with the appointment of Sara 
Mathew as a Non-Executive Director from 1 July 2019 and are 
confident that Sara is a great fit for RB. Sara brings a wealth of 
relevant sectoral experience in healthcare and consumer goods, and 
we are delighted that she accepted our offer to join the Board, where 
she has already made a strong contribution.

The Board also appointed Mary Harris as designated 
Non-Executive Director, for engagement with the Company’s 
workforce on 26 July 2019.

Chief Financial Officer succession
On 21 October 2019 we announced that Adrian Hennah, Chief 
Financial Officer and Executive Director, had signalled his intention to 
retire from the business on 21 October 2020. Adrian has been with RB 
since 2013 and has helped to navigate many changes at RB including 
the Mead Johnson Nutrition acquisition and RB 2.0. We thank Adrian 
for his many contributions during his time at RB, but are delighted to 
welcome back Jeff Carr as Adrian’s successor. Jeff previously worked 
at RB in senior finance roles between 1994 and 2004. He brings 
extensive experience across consumer and retail companies, with a 
strong record of transformational strategic and operational leadership. 
Jeff is currently CFO of Koninklijke Ahold Delhaize N.V. and has held 
many financial roles at other large companies such as Grand 
Metropolitan plc, Associated British Foods plc and easyJet plc. Adrian 
will be stepping down as Chief Financial Officer and Executive Director 
when Jeff starts on 9 April 2020, though he will remain with the 
Company until his retirement date of 21 October 2020 to ensure 
a seamless transition.

Refreshment of Executive Committee
During the year, there were other changes to our Executive 
Committee, including: the retirement of Amedeo Fasano, Chief Supply 
Officer; Seth Cohen, Chief Information Officer, departed the 
Company; we announced the retirement of Adrian Hennah, Chief 
Financial Officer, in October 2019; and the departure of Rob de Groot, 
President, Hygiene Home in December 2019. Rakesh Kapoor, who was 
Chief Executive Officer, stepped down from the Board and as CEO in 
September 2019. Following the year end, regretfully Mike Duijser, 
Chief Supply Officer, and Gurveen Singh, Chief Human Resources 
Officer, both indicated they would leave RB in 2020. On behalf of the 
Committee and the Board, I would like to express gratitude to the 
outgoing Executive Committee members for their commitment and 
dedication during their time with RB.

9 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Composition
The members of the Committee during the year were:

Composition

Tenure during the year

Chris Sinclair (Chair)

Chair and member of the Committee for 
the whole year

Nicandro Durante

Member for the whole year

Andrew Bonfield

Member for the whole year

Laxman Narasimhan

Member from 17 September 2019

Rakesh Kapoor

Pam Kirby

Mary Harris

Member until resignation on  
2 September 2019

Member for the whole year

Member for the whole year

Members of the Committee are appointed by the Board. Membership 
is set out in the Committee’s terms of reference and comprises the 
Chairman, CEO, Senior Independent Director and Chair of each of the 
Board’s Committees. In accordance with the principles of the 2018 UK 
Corporate Governance Code (the Code), the Committee is made up of 
a majority of independent Non-Executive Directors. The Company 
Secretary acted as Secretary to the Committee during the year.

The membership of the Committee is reviewed annually by the 

Chairman, as part of the annual performance evaluation of the 
Committee. All Directors are required to seek re-election each year at 
the AGM. Biographical details of the Directors, explaining their skills 
and expertise, can be found on pages 80 to 83.

Meetings
The Committee meets as needed but is required to meet at least once 
a year. In 2019 the Committee met six times. Meetings usually take 
place ahead of Board meetings and the Chair of the Committee 
reports formally to the Board on its proceedings.

During the year, Committee members met with candidates 
shortlisted for the positions of CEO, CFO and Non-Executive Director, 
reported their feedback at Committee meetings and made ensuing 
recommendations to the Board. Further details on the recruitment 
process are discussed on the following pages.

Role of the Nomination Committee
The role of the Committee is to ensure there is a formal, rigorous and 
transparent procedure for the appointment of new Directors to the 
Board, to lead the process for Board appointments and make 
recommendations to the Board. The Committee also assists the Board 
in succession planning for top management. The role of the 
Committee includes, but is not limited to, the following matters:

• 

• 

• 

Regularly reviewing the structure, size and composition (including 
skills, experience, independence, knowledge and diversity) of the 
Board and making recommendations to the Board with regard to 
any changes deemed necessary, taking into account the length  
of service of the Board as a whole and the need to regularly 
refresh membership. 

Reviewing the composition of each of the Board Committees and 
evaluating the performance and effectiveness of each Director. 

Keeping under review the leadership capabilities of the Company, 
covering executive, non-executive and senior management 
positions and ensuring plans are in place for orderly succession, 
with a view to ensuring the continued ability of the Company to 
compete effectively in the markets in which it operates. 

• 

• 

Ensuring that all new Directors undertake an appropriate 
induction programme to ensure that they are fully informed 
about the strategic and commercial issues affecting the Company 
and the markets in which it operates, as well as their duties  
and responsibilities as a Director of the Board and member of 
Board Committee(s).

Keeping under review and continually monitoring potential 
conflicts of interest, and, if appropriate, authorising situational 
conflicts of interest, whilst ensuring the risk of unacceptable 
influence resulting from any conflict of interest is minimised.

  A further description of the Committee’s roles and responsibilities  

is set out in its terms of reference which can be found on our website  
at www.rb.com.

Executive Director succession planning
Chief Executive Officer
Following the announcement on 16 January 2019 of Rakesh Kapoor’s 
decision to retire as CEO by the end of 2019, during the year we 
undertook a formal search for his successor. The Committee instructed 
an independent executive search firm, MWM Consulting Limited 
(MWM), to assist with the search, considering both internal and 
external candidates. MWM is independent of and has no other links to 
the Company or its Directors in connection with the executive search, 
apart from having undertaken the Board’s 2019 externally facilitated 
evaluation. I was delighted to announce on 12 June 2019 that we had 
concluded our search and the Committee appointed Laxman 
Narasimhan as Rakesh’s successor. Rakesh formally resigned from the 
Board and Committee on 2 September 2019. Laxman was appointed 
as CEO-designate and as an Executive Director from 16 July 2019, and 
became CEO on 1 September 2019, at which time he also took over 
leadership of the Health business unit. Laxman became a member of 
the Committee on 17 September 2019.

Laxman is an outstanding leader who brings wide experience 

across the consumer goods sector, both operationally at scale, 
and from his time at McKinsey & Company. In previous roles, he 
has led complex operational businesses and inspired teams across 
developed and emerging markets to achieve market-leading 
performance. He has exceptional strategic capabilities and consumer 
insight with a proven track record in developing purpose-led 
brands and driving consumer-centric and digital innovation. 
This, combined with his excellent people engagement and 
leadership skills, filled the Board with confidence that Laxman will 
continue to evolve the strong culture of RB in its next phase. 

I would like to thank Rakesh for his outstanding leadership 

and express my gratitude for his commitment and enormous 
contribution to RB over more than three decades. 

Selection process
If I had one word to describe the selection process, it would be 
‘comprehensive’. Whilst I led the process, I was assisted by the 
Committee. The Board defined its key attributes for RB’s new CEO, 
which included strong cultural fit, demonstrable operational leadership 
at scale, strong consumer orientation, strategic capability and 
commitment to RB’s purpose and corporate responsibility.

We initially identified over 60 candidates, shortlisted 12 and 

interviewed eight. The candidates included CEOs, former CEOs, 
divisional heads of large companies and specialists in our sector, 
consumer goods. The candidates were diverse from both a gender 
and nationality perspective and included both internal and external 

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O M I N AT I O N   C O M M I T T E E   R E P O R T   CO N T I N U E D

candidates. The top three candidates were interviewed extensively 
by the Board and we unanimously agreed that Laxman was the right 
candidate and are delighted that he agreed to join us. Laxman’s 
leadership, talent development capabilities and business acumen are 
without parallel and made him stand out above the other candidates. 

Overview of selection process – in numbers

60

Candidates

12

Shortlisted

08

Interviewed

Induction
Laxman had a handover with Rakesh where they both travelled to key 
RB sites so Laxman could be immersed into the RB business and build 
his knowledge and understanding of how our businesses operate. 
Laxman met with customers, brand and category teams and visited 
factories in Evansville (US) and Nijmegen (Netherlands) and operations 
in Parsippany (US) and Amsterdam (Netherlands). Laxman and Rakesh 
also travelled to China where Laxman had an opportunity to meet 
customers, partners and colleagues and visit stores. Leaders across 
both the Health and Hygiene Home business units and corporate 
group spent time with Laxman, and employee town halls, roadshows 
and broadcasts were held to give employees an opportunity to say 
farewell to Rakesh and to learn more about Laxman and his initial 
priorities following his appointment.

Chief Financial Officer
During the year, Adrian Hennah, Chief Financial Officer and Executive 
Director, announced his intention to retire from his positions in 2020. 
At the same time as announcing Adrian’s retirement, we were able to 
confirm Jeff Carr as Adrian’s successor. Adrian will be stepping down 
as Chief Financial Officer and Executive Director when Jeff starts on 
9 April 2020, remaining with the Company until his retirement date  
of 21 October 2020 to ensure a seamless transition. 

We instructed Egon Zehnder International Ltd to carry out the 
search for a new Chief Financial Officer. Both internal and external 
candidates had been considered and a shortlist drawn up, which was 
followed up by meetings with the Chairman and the Chair of the Audit 
Committee. Jeff was considered the most suitable candidate and best 
fit, given his wealth of experience in global consumer goods and retail 
companies and strong track record, coupled with his previous 
experience at RB and understanding of the business and our culture. 
Jeff is an RB alumnus, having previously worked at RB in financial roles 
for some ten years. 

Adrian has played an important role in the strategic 

transformation of RB and in helping drive our strong track record of 
value creation. We wish Adrian all the best for the future and are 
happy to welcome Jeff back.

Egon Zehnder International Ltd is an independent executive 
search firm which undertakes a number of executive searches for the 
Group and is a signatory to the Voluntary Code of Conduct for 
Executive Search Firms in the UK to address diversity and best practice 
relating to Board appointments. They do not provide any other services 
to the Group.

Non-Executive Director search
We instructed Egon Zehnder International Ltd to carry out the search 
for new Non-Executive Directors. Upon their recommendation we 
reviewed a list of candidate profiles and I had exploratory meetings 
with potential candidates who were considered a good fit for RB, in 
terms of international experience, skills, culture and diverse talent 
ahead of recommending for further consideration. This was followed 
up by individual meetings with each of the Committee members, the 
CEO (who is a Committee member) and the CFO.

Following recommendation by the Committee, we announced  
the appointment of a new Non-Executive Director to the Board, Sara 
Mathew, with effect from 1 July 2019. Sara became a member of  
the Audit Committee on the same day. Sara has extensive Board 
experience across a number of industries, including healthcare, 
consumer goods and financial services and has held several senior 
management roles. In previous roles, Sara led strategic and digital 
transformations and she holds an MBA in Marketing and Finance.  
We believe Sara brings great insight and we have been delighted  
to welcome her to the Board. 

During the recruitment process, the Committee followed  
a formal, rigorous and transparent assessment of all potential 
candidates and considered potential conflicts of interest in making 
recommendations to the Board. As a Committee we will continue  
to regularly review and refresh the Board where appropriate.

Director induction and training
RB has established a comprehensive induction programme for new 
Directors. The programme covers RB’s business, legal and regulatory 
requirements of Directors and includes one-to-one presentations from 
senior executives across the Group covering topics such as strategy, 
investor relations, taxation, internal audit, CRSEC Committee matters, 
supply and the Company’s two business units – Health and Hygiene 
Home. The induction programme has several aims and serves multiple 
purposes. It provides new Directors with an understanding of RB,  
its businesses and the markets and regulatory environments in which  
it operates, provides an overview of the responsibilities for 
Non-Executive Directors of RB and builds links to RB’s people and 
stakeholders. Incoming Board members will also have legal due 
diligence meetings and an open offer to meet with the Group’s 
External Auditor.

During 2019 Sara Mathew was appointed Non-Executive Director 

and Laxman Narasimhan was appointed as Chief Executive Officer. 
Both received tailored inductions following their appointment. 
Consistent across the separate inductions were meetings with the 
CEO, CFO, SVP General Counsel/Company Secretary. The new 
Directors then met with pertinent individuals depending on the 
Committees they had joined/were joining. For example, Sara Mathew 
is a member of the Audit Committee and met with key individuals in 
RB’s IT, Treasury, Finance and Safety, Quality, Regulatory & Compliance 
(SQRC) teams, in addition to receiving presentations on topics covered 
in all Director inductions, such as tax, Internal Audit and strategy.

Ad hoc site visits are arranged to the Group’s operations to gain 

an insight into the business, and form part of the annual Board 
meeting cycle, and we aim to have one Board strategy meeting held  
at an off-site business location.

The Chairman has overall responsibility for ensuring that the 

Directors receive suitable training to enable them to carry out their 
duties. As part of their role, Directors are also expected to personally 
identify any additional training requirements they feel would benefit 

10 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019them in performing their duties to the Company. Ongoing training 
arranged by the Company covers a wide variety of sector-specific and 
business issues, as well as legal and financial regulatory developments 
relevant to the Company and the Directors. Training is also provided  
by way of briefing papers or presentations at each scheduled Board 
meeting, as well as meetings with senior executives or other  
external sources.

Renewal of existing Board members
Non-Executive Director appointments are generally made for 
three-year terms. During the year the Committee considered the 
renewal of existing Non-Executive Directors. Details of the specific 
reasons each Director contributes to and continues to be important to 
RB’s long-term success are set out in the Notice of Annual General 
Meeting, available at www.rb.com. 

With the exception of Warren Tucker, who will not stand for 
re-election at the AGM on 12 May 2020, the Committee recommended 
that all existing Board members have their appointments renewed, and 
as such, resolutions to this effect will be proposed to Shareholders for 
approval at the AGM. 

Executive Committee changes
We announced the appointment of Kris Licht to the new position of 
Chief Transformation Officer and as an Executive Committee member 
in November 2019. Kris has held several transformation roles at other 
large companies and we believe his contributions in this area will be 
extremely valuable during a period of strategic change and focus for 
RB. We were sorry to see Amedeo Fasano, Chief Supply Officer, and 
Seth Cohen, Chief Information Officer, leave RB in June and July 2019 
respectively. We thank both Amedeo and Seth for their contributions 
and wish them well. 

In December 2019 we announced that Rob de Groot, President of 
our Hygiene Home business, would step down from his role and leave 
the Group in February 2020. Rob has been an excellent leader of our 
Hygiene Home business and has seen great success over his long 
career at RB. We would like to thank Rob and wish him good luck for 
the future. We were happy to announce Harold van den Broek as 
Rob’s successor. Harold was previously CFO to the Hygiene Home 
business and has worked closely with Rob for a number of years. 
Harold became Chief Operating Officer, Hygiene Home and an 
Executive Committee member on 4 December 2019 and we have every 
confidence that Harold will be a great leader of the Hygiene business 
and continue its growth. 

Since the year end, further changes to the Executive Committee 

were announced. In January 2020, regretfully we announced that Mike 
Duijser, Chief Supply Officer, had decided to leave RB to return to the 
US for personal reasons. Mike had been instrumental in building the 
strategy for the supply function and implementing transformational 
change within supply. We are grateful to Mike for his contribution and 
wish him all the best for the future. Mike left in February 2020 and his 
successor will be appointed in due course.

We also announced in January 2020 that after 27 years at RB, 
Gurveen Singh, Chief Human Resources Officer, decided to retire in 
June 2020. During her tenure, Gurveen has held a number of roles at 
RB and in her current role she has led and improved many HR 
initiatives and is known for her passion for people. We wish Gurveen 
all the best in her future endeavours. Ranjay Radhakrishnan joined RB 
on 1 March 2020 as Chief Human Resources Officer (and Executive 
Committee member). Ranjay is a skilled and experienced HR leader; he 
was previously CHRO at InterContinental Hotels Group plc and prior to 

that, he worked at Unilever for 23 years in senior HR leadership roles 
– his last role being Executive Vice President Global HR, where he was 
responsible for eight regions and four global product categories. 
Ranjay holds degrees in Commerce and Accounting and Personnel 
Management and Industrial Relations. We were delighted to welcome 
Ranjay to RB and are positive that he will contribute greatly to both RB 
and the HR function.

In February, at the time of our strategy announcement, we also 

confirmed new senior leadership roles with effect from 1 July 2020 for 
Harold van den Broek, Kris Licht and Adi Sehgal, as Presidents of 
Hygiene, Health, and Nutrition and E-RB/China respectively. Kris Licht
will also be the Global Chief Customer Officer for the Group.

More information about our current Executive Committee 

membership can be found on pages 84 to 85.

Review of potential conflicts of interest
During the year the Committee reviewed Board members’ potential 
conflicts of interest. The Committee reviewed a schedule of external 
appointments and other potential situational conflicts as disclosed by 
each Director. Having reviewed the schedule, the Committee 
concluded that the appointments did not affect any Director’s ability 
to perform his/her duties and recommended that the Board authorises 
each Director to continue in each of his/her external commitments.

We acknowledge that Pam Kirby sits on four Boards, and some 

Shareholders are concerned she is ‘overboarded’. The Committee 
monitors her time devoted to her duties, her attendance at meetings 
and availability to Shareholders, and believes that Pam continues to be 
effective, committed and diligent in her role.

Governance
Committee evaluation
This year, the Committee did not carry out its own self-evaluation, as it 
was covered under the main Board external evaluation, conducted by 
MWM Consulting Limited. Respondents scored the Committee highly 
in key areas, specifically noting excellent new Board member 
inductions, and the Board as a whole is satisfied that the Committee 
works well and is effective. The main area of focus relevant to the 
Committee, identified as a result of the evaluation, is to ensure 
succession planning remains a top priority. Further details on the  
Board evaluation can be found on page 94. 

Review of Committee terms of reference
At the Committee’s November meeting, we reviewed our terms of 
reference and proposed minor changes regarding the evaluations of 
the Committee, Board and Chairman and those of individual Board 
members. The revised terms of reference were approved by the Board 
in November 2019 and can be found on our website at www.rb.com. 
We review our terms of reference annually.

Designated Non-Executive Director
On 26 July 2019, following consideration of the best manner of Board 
engagement with the workforce, Mary Harris was appointed as 
designated Non-Executive Director in line with the provisions of the 
Code. Whilst Mary holds the title of designated Non-Executive 
Director, for engagement with the Company’s workforce, it is not 
intended to delegate all such Board engagement to Mary, but rather 
that she should have oversight of a programme of engagement in 
co-ordination with management. A proposed plan and areas of focus 
have been drawn up. Details of engagement activities carried out 
during 2019 are set out on page 46 to 47.

101

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O M I N AT I O N   C O M M I T T E E   R E P O R T   CO N T I N U E D

Our Group diversity policy can be found at www.rb.com/responsibility/
people-and-culture/diversity-and-inclusion/. We are committed to 
equality of opportunity in all areas of employment and business, 
regardless of personal characteristics. We always recruit the best and 
most suited candidates for any role and we strive for a well-balanced 
representation of backgrounds, nations, cultures, skills and 
experiences, at all levels across the Group. Ultimate responsibility and 
sponsorship for this policy rests with the Executive Committee. Senior 
management is accountable, and all RB employees are responsible,  
for ensuring that our diversity policies and programmes are actively 
implemented and followed. 

We continue to work hard on our inclusion and diversity 
programmes, and further details can be found in our Stakeholder 
Engagement section from page 12.

Inclusion and diversity
The Board and Committee fully recognise the importance of diversity, 
including gender and ethnicity, at Board level and senior management 
roles at RB. We do not have a written Board diversity policy but the 
Committee and the Board are committed to recruit members of the 
Board on the strict criteria of merit, skill, experience and cultural fit of 
any potential candidates, and to seek diversity of gender, social and 
ethnic backgrounds, cognitive and personal strengths. This 
commitment is demonstrated by the composition of the Board, which 
comprises five nationalities, and four women, two of whom are 
Committee Chairs. I am pleased to report that 36% of our Board 
members are women, which exceeds the original 25% target set  
by the Davies Report and we have achieved the 33% target by  
2020, set out by Lord Davies, and subsequently outlined in the 
Hampton-Alexander Review. We also meet the requirements of the 
Parker Review published in October 2017, with at least one person 
from an ethnic minority on the Board.

Female representation on the Board

30%

36%

2018

2019

33% by 2020 target set out in 
the Hampton-Alexander Review

Our Executive Committee, comprising the most senior management 
level in the business, represents five different nationalities from across 
the globe, embodying our corporate inclusion and diversity policy.  
The Company’s wider global leadership community holds over 50 
nationalities between them, representing a broad background  
of collective skills, cultures and experience. This widens our 
understanding of our consumers, who themselves come from the 
broadest possible backgrounds, allowing us to be best placed in 
serving their needs.

At 31 December 2019, female representation within the Executive 

Committee (and their direct reports) was 26%. We are cognisant of 
our poor performance towards the 33% target for female leadership 
within the Executive Committee (and their direct reports) as detailed  
in the Hampton-Alexander Review (and in provision 23 of the Code), 
and we are working to improve gender balance amongst our  
senior management. 

102

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019A U D I T   C O M M I T T E E   R E P O R T

On behalf of the Board, 
I am pleased to present the 
Audit Committee Report 
for the financial year ended 
31 December 2019.

This report details how the Committee has discharged its role, duties 
and performance during the year under review in relation to internal 
control, financial and other reporting, risk management, the  
internal audit function and our relationship and interaction with  
the External Auditor.

The Committee has a detailed annual standing agenda of matters 
to be considered and reviewed based on its terms of reference, which, 
during 2019, included focused reviews in the following areas: risk 
assurance mapping; delivery of the RB 2.0 programme; the structure of 
shared services; IT risk; compliance risk; and taxation matters. 

The risk and control challenges around the RB 2.0 reorganisation 

were reviewed to track implementation of the programme and 
mitigation of the risks associated with it. The Committee met with 
operational management at each scheduled meeting to review the 
RB 2.0 workstreams and to consider programme governance and the 
associated financial, legal, regulatory and IT risks and controls. Though 
some work remains in relation to this programme, much of the work 
has now been completed. The Committee and I would like to convey 
our thanks to the teams involved in the successful implementation of 
the programme and for their hard work during a busy year for RB. 

During the year, we also reviewed the Company’s major risk 
assessment process, which identifies and prioritises the principal and 
emerging strategic risks and uncertainties which may affect the Group, 
how they can be mitigated and whether they have increased, 
diminished or remained the same, compared to the previous year. 
Looking at the major risk assessment process is a key element of our 
review of the effectiveness of RB’s risk management and control 
systems and identified risks are clearly and transparently reflected in 
our communications to Shareholders in the Annual Report. Details 
are set out on pages 64 to 76.

103

Maintaining the integrity of 
our financial reporting and 
monitoring the robustness 
and effectiveness of internal 
controls and risk 
management systems 
remain our primary 
objectives. To achieve this, 
we work closely with the 
Board and other 
Committees, as appropriate 

Andrew Bonfield
Chair of the Audit Committee

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
A U D I T   C O M M I T T E E   R E P O R T   CO N T I N U E D

The Committee also considered many other matters outside its annual 
standing agenda, such as: UK payment reporting practices; 
implementation of the UK Corporate Governance Code 2018 (the 
Code); the potential impact of Brexit; the US Department of Justice 
(DoJ) settlement; the annual impairment testing of goodwill and 
indefinite-life assets; the adoption of IFRS 16 (Leases) from 1 January 
2019; and revised Group finance policies. Further detail on our activity 
during the year can be found on pages 106 to 107.

The Committee is responsible for the External Auditor’s 

effectiveness and independence. In 2017, the Committee led a 
rigorous external audit tender process leading to the Board’s 
recommendation to Shareholders at the 2018 AGM to appoint KPMG 
LLP (KPMG) as External Auditor for the 2018 financial year. I am 
pleased to report that the Shareholders passed a resolution to 
re-appoint KPMG at the 2019 AGM, and as the Committee has 
recommended to the Board that KPMG be re-appointed by the 
Shareholders, a similar resolution to re-appoint KPMG as External 
Auditor for the 2020 financial year will be proposed at the AGM on 
12 May 2020. Further details on our interaction with the External 
Auditor can be found on pages 108 to 109.

Committee priorities for 2020

•  Maintaining oversight and reassurance to the Board on RB’s risk 
management process and internal control procedures, including 
monitoring key areas in the context of risk and control, such as IT, 
tax and legal and compliance.

• 

Aligning RB’s new strategic aims and priorities within our risk 
assessment process.

• 

Sustaining a strong culture of risk management across the Group.

•  Monitoring IT controls and embedding new IT and finance 

systems across the Group.

• 

Continuing to monitor legislative and regulatory changes which 
may affect the work of the Committee.

• 

Closely monitoring developments in the UK audit profession.

During the year, we strengthened the membership of the Committee 
with the appointment of Sara Mathew. Sara has an MBA in Marketing 
and Finance and has held various senior roles during her career, 
including roles as Chief Financial Officer at Dun & Bradstreet 
Corporation and Procter & Gamble’s global baby care business. She 
has extensive experience in the consumer goods, digital technologies 
and healthcare sectors and the Committee is confident that Sara’s 
appointment has added valuable insight, relevant financial and sectoral 
expertise and challenge.

I would like to acknowledge and thank my fellow Committee 

members, Pam Kirby, Warren Tucker and Sara Mathew, for their 
diligence and service during the year.

Andrew Bonfield
Chair of the Audit Committee
26 March 2020

Committee membership

Member from

Meetings attended

Recent and relevant financial 
experience

Sectoral experience relevant to RB’s 
operations

Andrew Bonfield (Chair)1

July 2018

6/6

Pam Kirby

February 2015

Warren Tucker2

February 2010

6/6

6/6

Sara Mathew3 

July 2019

2/2

•  Financial expert
•  Chartered Accountant
•  Has held numerous CFO roles 
at other large companies, 
including those in the 
consumer goods sector

•  Consumer goods
•  Pharmaceuticals/healthcare

•  Sits on another FTSE 100 

company’s Audit Committee

•  Pharmaceuticals/healthcare
•  Technology

•  Financial expert
•  Chartered Accountant
•  Has held senior finance roles 
at other large companies
•  Sits on a FTSE 250 company’s 

Audit Committee

•  Financial expert
•  Holds Master’s degrees in 
Finance and Accounting
•  Has held senior finance  

roles and CFO roles at other 
large companies

•  Manufacturing 

•  Consumer goods
•  Pharmaceuticals/healthcare

There were four scheduled meetings and two additional meetings (held by telephone) during the year. 

1  Andrew became Chair of the Committee on 1 January 2019.
2  Earlier this year we announced that the Board had asked Warren to remain as a Director and member of the Committee until the Company’s AGM in 2020, when he will not stand for 

re-election and will retire from the Board and Committee.

3  Sara was eligible to attend two of the scheduled meetings during the year, having been appointed on 1 July 2019.

10 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019The Chair of the Committee is a Chartered Accountant with recent and 
relevant financial experience. He is currently Chief Financial Officer of 
Caterpillar Inc. and has previously held CFO roles for large, 
multinational companies. 

All Committee members are independent Non-Executive Directors 
who have financial, economics and/or business management expertise 
in multinational companies. Committee members are expected in 
particular to have an understanding of: 

• 

• 

• 

the Group’s operations, policies and internal control environment;

the principles of, and recent developments in, financial reporting;

relevant legislation, regulatory requirements and ethical codes of 
practice; and

• 

the role of internal and external auditing and risk management.

Role and responsibilities
The Committee is part of the Group’s governance framework and 
supports the Board in fulfilling its oversight responsibilities in ensuring 
the integrity of the Group’s financial reporting, internal controls and 
overall risk management process and relationship with the Company’s 
External Auditor. There were no significant changes to the 
Committee’s role and responsibilities during the year. The Committee’s 
role and responsibilities are set out in its terms of reference, which can 
be found at www.rb.com.

Committee meetings cover matters set out in its terms of 

reference related to the reporting and audit cycle, including: half- and 
full-year results; Internal and External Audit work plans and reports; 
and regular updates from senior financial management and the 
External Auditor.

The Committee’s responsibilities include, but are not limited to, 

the following matters:

The Board is satisfied that, in compliance with the Code, Committee 
members as a whole have competence relevant to the Company’s 
sector (consumer goods). The skills and expertise of each Committee 
member are summarised in the table on page 104.

Committee appointments are generally made for a three-year 
period. Members of the Committee are appointed by the Board on  
the recommendation of the Nomination Committee, which reviews 
membership in terms of skills, experience, independence, knowledge 
and diversity. On joining the Committee and during their tenure, 
members receive additional training tailored to their individual 
requirements. Such training includes meetings with management 
covering internal audit, risk management, legal, tax, treasury and 
financial matters as well as meetings with the External Auditor.  
All members of the Committee receive regular briefings from  
senior executives on matters covering governance and legislative 
developments, accounting practices and policies and tax and treasury.

The Assistant Company Secretary was Secretary to the 

Committee throughout the year.

Meetings
During 2019, the Committee held four scheduled meetings at times 
aligned to the Company’s reporting cycle, two additional calls and an 
informal session with local finance management in the US, as part of 
the Board’s overseas strategy meetings in September 2019. Committee 
meetings usually take place ahead of Board meetings and the 
Committee Chair provides an update to the Board on the key issues 
discussed at each meeting. Committee papers are provided to all 
Board Directors in advance of each meeting, including a copy of the 
minutes of the previous meeting(s).

Meetings are attended by senior representatives of the External 

Auditor, the Group Head of Internal Audit, Group CFO and SVP 
Corporate Controller. The Chairman of the Board and the Group CEO 
are also invited to attend. Other senior management attend when 
deemed appropriate by the Committee. Time is allocated at the end  
of each meeting for private discussion with the Internal and External 
Auditors without other invitees being present, as well as a private 
session of the Committee members. Committee member meeting 
attendance is set out in the table on page 91.

Financial and other reporting matters

•  Monitoring the integrity of the Group Financial Statements 

including annual and half-yearly reports, interim management 
statements, preliminary announcements and any other formal 
announcements relating to the Company’s financial performance. 
Reviewing and challenging, where necessary, the actions and 
judgements of management before submission to the full Board, 
paying particular attention to: the clarity and completeness of 
financial reporting disclosures; the application and 
appropriateness of significant accounting policies; methods used 
to account for significant or unusual transactions; whether 
judgements and estimates are appropriate; and considering the 
External Auditor’s views on the Financial Statements.

As requested by the Board, reviewing the content of the Annual 
Report and Financial Statements and advising the Board on 
whether, taken as a whole, it is fair, balanced and understandable 
and provides the information necessary for Shareholders to assess 
the Company’s position, performance, business model and 
strategy and whether it informs the Board’s statement in the 
Annual Report on these matters that is required under provision 
25 of the Code. 

Reviewing all material non-financial information presented with 
the Annual Report and Financial Statements, such as the Strategic 
Report and the Corporate Governance Statements, insofar as it 
relates to activities or functions within the Committee’s remit.

Reviewing and approving the statements to be included in the 
Annual Report concerning internal control, risk management, 
going concern and the Viability Statement. 

Receiving updates on accounting matters, including consideration 
of relevant accounting standards, underlying assumptions and the 
impact of changing or adopting new accounting standards.

• 

• 

• 

• 

• 

Considering significant legal claims and regulatory issues. 

105

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019A U D I T   C O M M I T T E E   R E P O R T   CO N T I N U E D

Risk management and internal controls

•  Meeting with the External Auditor following each formal 

Committee meeting without management being present, to 
review and discuss the External Auditor’s remit and the findings 
of the audit including (but not limited to) any major resolved or 
unresolved issues arising from the audit, the External Auditor’s 
explanation of how risks to audit quality were addressed, key 
accounting and audit judgements, the External Auditor’s view of 
their interactions with senior management and levels of errors 
identified during the audit. 

Considering communications from the External Auditor on audit 
planning and findings on material weaknesses in accounting and 
internal control systems that come to the External Auditor’s 
attention, including a review of material items of correspondence 
between the Company and the External Auditor.

Developing, implementing and keeping under review the policy 
on non-audit services provided by the External Auditor, 
considering relevant ethical guidance and the impact this may 
have on independence. 

Agreeing with the Board the Group’s policy for the employment 
of former employees of the External Auditor, taking into account 
the Ethical Standard and legal requirements and monitoring the 
application of this policy.

At the end of the audit cycle, assessing the effectiveness of the 
External Audit process.

• 

• 

• 

• 

•  Monitoring the rotation of the External Audit lead partner and 

managing the competitive tendering process of the external audit 
services contract, ensuring a competitive tender for the external 
audit services contract is conducted at least once every ten years. 

Activity during the year
Standing agenda items reviewed by the Committee throughout 
the year

• 

• 

• 

• 

• 

Received reports from the SVP Corporate Controller, Internal 
Auditor and External Auditor. 

Considered tax and treasury matters, including provisioning  
and compliance with statutory reporting obligations. 

Considered legal matters, including provisioning and  
compliance risk. 

Kept abreast of changes in financial reporting and governance 
matters by way of technical updates throughout the year. 

Received focused risk and control reviews concerning the delivery 
of RB 2.0 (in particular, in the areas of the shared services 
function, deployment of IT systems, legal entity restructuring, 
operating model review and financial reporting); risk assurance 
mapping; IT risk; legal and compliance; and tax disputes risk. 

•  Monitored the Group’s risk assessment processes. 

•  On behalf of the Board, overseeing and ensuring that the 

assessment process for the Group’s principal and emerging risks  
is robust and of a high quality, that procedures are in place to 
identify emerging risks and considering the Company’s response 
to identified risks. 

• 

• 

• 

Advising the Board on the Group’s current risk exposure and 
future risk strategy.

Reviewing and monitoring, on behalf of the Board, the Group’s 
internal financial controls and systems and, at least annually, 
carrying out a review of its effectiveness and reviewing and 
approving the statement to be included in the Annual Report 
concerning internal risk management.

Ensuring that appropriate procedures are in place for detecting 
fraud and prevention of bribery, and secure whistleblowing 
arrangements by which staff may raise concerns including 
possible wrongdoings in matters of financial reporting and 
financial controls. 

Internal Audit

•  Monitoring and assessing the effectiveness of the Internal Audit 

function, including its role and mandate, assessing the 
effectiveness of its work and satisfying itself that the function has 
the requisite skills, expertise and standing within the Group.

• 

• 

• 

Reviewing Internal Audit activities, significant recommendations 
and findings and related management actions. 

Assessing and approving Internal Audit’s annual work plan to 
ensure it is aligned to the key risks of the Group and receiving 
reports on progress.

Ensuring that the Internal Audit function has unrestricted scope, 
the necessary resources and appropriate access to information  
to enable it to perform effectively.

External Audit

•  Overseeing the relationship with the External Auditor, 

negotiating, agreeing and approving their terms of engagement 
and their remuneration to ensure that the level of fees is 
appropriate to enable an effective and high-quality audit  
to be undertaken.

Annually reviewing and monitoring the External Auditor’s 
independence, objectivity and effectiveness, taking into account 
relevant UK law, the Ethical Standard and other professional and 
regulatory requirements. 

Considering and making recommendations to the Board to put  
to Shareholders for their approval at the AGM regarding the 
appointment, reappointment or removal of the External Auditor. 

Receiving the annual Audit plan and receiving the External 
Auditor’s findings and reports on the annual Audit and  
interim review.

• 

• 

• 

10 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Other items considered by the Committee at meetings during the year

Meeting

Topic

January 2019

February 2019

•  Additional meeting held by telephone, following 
Corporate Control’s 2018 impairment review 
exercise, to consider the outcome in detail

•  Conclusion of 2018 impairment reviews
•  Review of 2018 preliminary results, draft unaudited 

Financial Statements and related announcement and 
recommendation for approval by the Board

•  Review of going concern and viability statements
•  Refinements to Group return on capital employed 

(ROCE) definition

•  Review of KPMG’s 2018 audit findings report and 

draft management representation letter 

•  Approval of KPMG’s final non-audit fees for 2018 

and review of 2019 non-audit fees forecast

•  Results of KPMG’s assessment of its objectivity and 

•  Review of risk management and internal controls, 

including developments undertaken in 2018, review 
of three lines of defence and in-depth review of risks 
across each of the Group functions and associated 
controls

•  UK payment reporting practices
•  Corporate governance developments and their 

impact (UK Corporate Governance Code 2018, new 
reporting requirements under section 172 of the 
Companies Act 2006 and the Companies 
(Miscellaneous Reporting) Regulations 2018)
•  Update on adoption of IFRS 16 (Leases) effective 

independence 

1 January 2019

•  KPMG’s report on the reform of the External Audit 

•  Potential impact of Brexit

profession

•  Review of work undertaken in respect of the 2018 

Internal Audit plan

March 2019

•  Additional meeting held by telephone, to consider 

•  Review of KPMG’s findings on RB’s 2018 Annual 

May 2019

whether the Committee could recommend that the 
Board approve RB’s 2018 Annual Report and 
Financial Statements

•  Review of full year 2019 Internal Audit plan
•  Review of KPMG’s 2019 audit strategy 
•  KPMG’s observations of RB’s internal controls for the 
2018 financial year, including their report on the 
2018 Annual Report

Report and Financial Statements 

•  Review of revised Risk Management policy
•  Review of Speak Up whistleblowing facility

July 2019

•  Review of the half-year results announcement and 

•  Review of the impact of adopting IFRS 16 (Leases) on 

November 2019

recommendation for approval by the Board
•  Review of going concern and Viability Statement
•  Review of KPMG’s half-year review report findings  

a fully retrospective basis 

•  Review of changes to finance policies (e.g. trade 

spend policy)

to 30 June 2019 and draft management 
representation letter

•  Review of internal control environment
•  US Department of Justice (DoJ) settlement and 

•  Review of KPMG’s response to Audit Quality  

provisioning

Review findings 

•  Review of the Committee’s 2020 standing agenda
•  Review of the Committee’s terms of reference and 

recommendation to the Board for approval
•  Review of the results of effectiveness reviews  
of the Committee, Internal Audit function and  
External Auditor

•  Annual tax function ‘deep dive’
•  Review of updated Group Treasury policy
•  Review of KPMG’s interim IT control findings relating 

to the 2019 audit cycle

•  Review of 2020 Internal Audit plan covering the first 

half of 2020

Significant and key financial reporting matters
The key matters reviewed and evaluated by the Audit Committee 
during the year were as follows:

Accounting and financial reporting
The Audit Committee is responsible for reviewing and approving the 
appropriateness of the interim and annual Financial Statements and 
related announcements, including:

• 

recommending that, in the Committee’s view, the Financial 
Statements are fair, balanced and understandable. In addition to 
the detailed preparation and verification procedures in place for 
the 2019 Annual Report and Financial Statements, management 

continued its focus on narrative reporting and clear written and 
visual messaging to communicate the Group’s strategy; and 

• 

reviewing the appropriateness of the accounting policies, 
judgements and estimates used as set out on page 157 and 
concluding that the judgements and assumptions used  
are reasonable. 

Areas of significant financial judgement
The significant financial judgements and complex areas in relation to 
the 2019 Group Financial Statements considered by the Committee, 
together with a summary of the actions taken, were as follows:

107

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019A U D I T   C O M M I T T E E   R E P O R T   CO N T I N U E D

Impairment assessments 
Under International Financial Reporting Standards (IFRS), goodwill and 
indefinite life assets must be tested for impairment on at least an 
annual basis. 

As in prior years, management performed this testing over the 

course of late 2019 and early 2020. The testing utilised cash flow 
projections included within one-year budgets and three- to five-year 
strategic plans. Cash flows beyond the five-year period were projected 
using steady or progressively decreasing growth rates followed by 
terminal growth rates. 

Impairment testing is inherently judgemental and requires 
management to make multiple estimates, for example around future 
price and volume growth, future margins, and discount rates.
As a result of the 2019 testing, management recorded a 
£5.0 billion impairment against Infant and Child Nutrition (IFCN) 
goodwill and a £0.1 billion impairment against Oriental Pharma 
intangible assets. 

In February 2020, the Audit Committee reviewed the detailed 
results of the 2019 testing and understood both the external (e.g. 
declining birth rates in China) and internal (e.g. performance against 
budgets) drivers behind the impairments. The Committee confirmed 
the appropriateness of the key judgements and estimates made by 
management (see Note 9 for further details) and reviewed the 
sensitivity of the impairment models to reasonable changes in key 
assumptions. 

As required under IFRS, management has included additional 

impairment-related disclosures in the Financial Statements. The 
Committee has reviewed these disclosures, included within Note 9, 
and considers them appropriate.

Trade spend 
Trade spend remains a significant cost for the Group, and the main 
judgements relate to trade accruals, specifically the timing and extent 
to which temporary promotional activities occurred. The Committee 
reviewed with management its assessment of the control environment, 
a revision to trade spend policy and the findings of Internal Audit 
relating to trade spend, and considered that management operates  
an appropriate control environment which recognises the risks in  
this area. 

Tax provisioning 
From time to time, the Group may be involved in disputes in relation  
to ongoing tax matters in a number of jurisdictions around the world 
where the approach of the local authorities is particularly difficult to 
predict. The level of provisioning for these investigations is an issue 
where management and tax judgement are important. The Committee 
debated the key judgements made with management, including 
relevant professional advice that may have been received in each  
case, and considers the tax provisioning levels and disclosures to  
be appropriate. 

Legal liability provisioning 
At 31 December 2019, a provision of £151 million (2018: £461 million) 
was held on the Group’s Balance Sheet in relation to regulatory, civil 
and/or criminal investigations as well as litigation proceedings and a 
provision in respect of the South Korea Humidifier Sanitizer (HS) and 
the US DoJ issues. The Committee challenged management on legal 
judgements made in determining the level of provisioning and was 
satisfied with the level of provisioning and disclosure. 

Adjusting items 
The Committee considered the presentation of the Group Financial 
Statements and, in particular, the presentation of adjusting items and 
the elements included within such measures. The Committee discussed 
this with management and agreed that the presentation provided 
meaningful information to Shareholders about the underlying 
performance of the Group. 

Going concern and Viability Statement 
A viability review was undertaken by management, encompassing its 
going concern review. The Committee reviewed and challenged the 
key assumptions used by management in its viability review and going 
concern assessment, as well as the scenarios applied and risks 
considered, including the risks associated with COVID-19. Based on  
its review, the Committee considers that the application of the going 
concern basis for the preparation of the Financial Statements was 
appropriate and confirmed the suitability of the Viability Statement 
covering a five-year period, as set out on page 77. The use of a 
five-year period for the viability review was approved by the Board in 
2019 as it is the period of the Group’s long-term forecasting process 
and covers the various business cycles. 

Risk management and internal control
In monitoring the adequacy and effectiveness of the system of risk 
management and internal controls, the Committee reviewed 
compliance procedures and RB’s overall risk framework (including the 
Group’s whistleblowing arrangements) and considered financial, 
operational risk and internal control processes. There were no 
significant failings or weaknesses during the year meriting disclosure  
in this report. The Committee reported to the Board in February 2020 
that it considers the internal control framework to be functioning 
appropriately, to enable the Board to meet its obligations under 
section C of the Code, to maintain sound risk management and 
internal control systems and to report to Shareholders on these  
in the Annual Report (see pages 95 to 96).

External Auditor
The Committee is responsible for maintaining the relationship with 
RB’s External Auditor on behalf of the Board. The Company’s External 
Auditor is KPMG LLP (KPMG). Following a competitive tender 
undertaken in 2017, KPMG was formally appointed as the Group’s 
External Auditor by Shareholders in 2018. There are no current plans 
to commence an External Audit tender. The Company will be required 
to conduct its next External Audit tender no later than 2027.

The Committee considers and makes a recommendation to the 
Board in relation to the appointment, reappointment and removal of 
the External Auditor, taking into account independence, effectiveness, 
lead audit partner rotation and any other relevant factors, and 
oversees the tendering of the External Audit contract. The Committee 
approves the External Auditor’s terms of engagement and 
remuneration and reviews the strategy and scope of the audit and the 
work plan. The Committee also monitors the rotation of the lead audit 
partner, who rotates every five years in accordance with the Ethical 
Standards. The current lead audit partner, Richard Broadbelt, has just 
completed the second year of his five-year term. A new lead audit 
partner will be required for the year ending 31 December 2023.

The Committee reviews the nature and level of non-audit services 
undertaken by the External Auditor during the year to satisfy itself that 
there is no impact on its independence and is required to approve all 
non-audit services. The Board recognises that in certain circumstances 
the nature of the service required may make it more timely and 

10 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019cost-effective to appoint an auditor that already has a good 
understanding of RB. The total fees paid to KPMG for the year ended 
31 December 2019 was £14.5 million, of which £1.9 million related to 
audit-related and non-audit work (to which KPMG was appointed 
principally for the above reasons). Details of services provided by the 
Auditor are set out in Note 4 on page 167.

Following the introduction of EU reforms, the Group’s internal 

policy on non-audit fees was revised, effective 1 January 2017, to 
reflect prohibited non-audit services, including all tax services provided 
to entities within the EU. The policy states that, on an annual basis, 
non-audit fees should not exceed 50% of the Group’s external audit 
and audit-related fees for the year. The Board confirms that, for the 
year ended 31 December 2019, non-audit and audit-related fees were 
15% of the audit fees.

RB has a formal policy in place to safeguard the External Auditor’s 
independence. In addition, as part of its audit strategy presentation to 
the Committee in May 2019, KPMG identified its own safeguards in 
place to protect its independence and confirmed their independence 
in March 2020 to the Committee. 

The Group has a policy that restricts the recruitment or 
secondment of individuals employed by the External Auditor into 
positions that provide financial reporting oversight where they could 
exercise influence over the financial or regulatory statements of the 
Group or the level of audit and non-audit fees.

The External Auditor is a key stakeholder in helping the 

Committee fulfil its oversight role for the Board. In the opinion of the 
Committee, the relationship with the External Auditor works well, the 
Committee remains satisfied with the External Auditor’s independence 
and effectiveness and believes KPMG is best placed to conduct the 
Company’s audit for 2020. KPMG has expressed a willingness to 
continue as External Auditor of the Company. Following a 
recommendation by the Committee, the Board concluded, on the 
Committee’s recommendation, that it was in the best interests of 
Shareholders to appoint KPMG as the Company’s External Auditor  
for the financial year ending 31 December 2020. In accordance  
with s489 of the Companies Act 2006, resolutions to propose the 
re-appointment of KPMG as the Company’s External Auditor and to 
authorise the Committee to fix its remuneration will be put to the 
Shareholders at the AGM on 12 May 2020.

For the year ended 31 December 2019, the Company has 

complied with the Competition & Markets Authority Order: The 
Statutory Services for Large Companies Market Investigation 
(Mandatory use of Competitive Tender Processes and Audit Committee 
Responsibilities) Order 2014.

During the financial year under review, the Company had no 
interaction with the FRC’s Corporate Reporting Review Team or its 
Audit Quality Review Team.

Internal Audit
The Committee is responsible for reviewing and monitoring the 
effectiveness of the Internal Audit function. The Group Head of 
Internal Audit reports to the Chair of the Committee and to the  
CFO for administrative matters and updates the Committee at each 
meeting. The Internal Audit function is responsible for impartially 
assessing the key risks of the organisation and appraising and 
reporting on the adequacy and effectiveness of RB’s risk management 
and internal controls in financial, information systems and other 
business and operational areas to develop and improve the 
effectiveness of the Group’s risk management control and governance 
processes and strategies.

The Internal Audit plan is prepared on a half-yearly basis under an 
agreed cover and scope policy and reflects a risk-based approach 
within the cover policy. Designated audit locations are determined at 
the start of each year following a risk and control assessment of each 
commercial and supply unit. Information systems, change programmes 
and head office locations also fall within Internal Audit’s remit and are 
subject to audit. Following each audit, findings are reviewed and 
reported to management and to the Committee, together with 
recommendations and updates. Resulting management actions and 
progress are tracked until a report is satisfactorily closed. In 2019, 
routine Internal Audit work delivered 61 audits, which covered 39% 
(by Net Revenue) of RB’s global commercial business and 40% (by 
industrial sales) of global manufacturing facilities. The failure rate for 
2019 audits was broadly consistent with previous years; all failed audits 
receive a follow-up audit within six to 18 months as appropriate. 

Fair, balanced and understandable
The Committee reviewed the 2019 Annual Report and Financial 
Statements to ensure that they are fair, balanced and understandable 
and provide sufficient information to enable the Shareholders to assess 
the Group’s position, performance, business model and strategy. 
The Annual Report project team was primarily comprised of 

individuals in RB’s Company Secretarial, Finance, Investor Relations, 
Corporate Communications and Sustainability teams. Individuals from 
those teams with sufficient knowledge and experience undertook the 
drafting of sections of this Annual Report. The overall governance and 
coordination of the Annual Report was managed by the Company 
Secretarial team, in conjunction with the Corporate Communications 
team. The project team held regular meetings and accountability was 
ensured by obtaining internal sign-off from key stakeholders in the 
project team for the section(s) they were responsible for. 

The Directors, individually and collectively, were provided with 

drafts of the Annual Report at set stages, and information contained 
within the Annual Report was verified internally and by our External 
Auditor as required. The preparation and verification processes were 
determined to be robust. 

Following the Committee’s review, the form, content and 
consistency of narrative within the 2019 Annual Report and Financial 
Statements, the disclosures contained in the Financial Statements and 
the underlying processes and controls were confirmed as appropriate. 
The Committee was satisfied that the 2019 Annual Report and 
Financial Statements, taken as a whole, met its objectives and 
accordingly we recommended to the Board that the 2019 Annual 
Report and Financial Statements be approved and we supported  
the Board in making its statement on page 141.

Governance
Terms of reference
We review our terms of reference annually. During the year, the 
Committee’s terms of reference were reviewed and updated, to more 
closely align all RB Committee terms of reference and to ensure that 
the Committee’s terms of reference continue to reflect best practice. 
Following a recommendation from the Committee to approve its 
updated terms of reference, the Board approved the changes in 
November 2019. The updated terms of reference can be found at 
www.rb.com. 

10 9

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019A U D I T   C O M M I T T E E   R E P O R T   CO N T I N U E D

Informal Committee evaluation
In addition to the Committee’s inclusion in the Board’s external 
performance evaluation this year, the Committee chose to undertake  
a separate, informal evaluation of its performance. The informal 
evaluation of the Committee consisted of two internally facilitated 
questionnaires; one was sent to Committee members and regular 
meeting attendees, and the other was sent to individuals who 
regularly present at Committee meetings. The rationale was to provide 
the Committee with a more holistic view from other internal 
Stakeholders and to gather their views of the Committee’s operation 
and interaction with them. 

Matters reviewed by Committee members included effectiveness 

in the areas of: risk strategy and framework; Internal and External 
Audit; external reporting; Committee role and composition; 
information and support; meeting logistics and focus; and engaging 
internally and externally. The questionnaire used for presenters was 
more narrative based and sought views on interaction with Committee 
members and levels of engagement, feedback and challenge. 

The overall conclusions drawn from both questionnaires depicted 

a Committee with strong foundations and talented members, 
recognising there was a continual learning and improvement process. 

Internal Audit evaluation
The Internal Audit effectiveness review was carried out through a 
combination of direct post-audit feedback together with questionnaires 
targeted at Committee members, Executive Committee members, 
business unit leadership teams and local finance management. 

The evaluation of the Internal Audit function, which covered audit 

scope, cost and communications, quality process, governance and 
independence, and calibre and capability, indicated that respondents 
deemed the Internal Audit team to have a strong degree of integrity,  
a reputation for producing high-quality audits and as a function are 
well respected. 

The Committee considered the effectiveness review and the work 

carried out by the Internal Audit function as reported at every 
Committee meeting and concluded that it was an effective operation 
and the Committee remains satisfied that the resourcing, quality, 
experience and expertise of the function is appropriate for 
the Company.

External Audit evaluation
As 2018 was KPMG’s first year as RB’s External Auditor, the 
assessment was conducted during the November 2018 Committee 
meeting. This year, the assessment of the External Auditor was 
conducted using a questionnaire which was circulated to the Board, 
Committee, Executive Committee, business unit, finance and other 
functional leadership and local finance management. 

The questionnaire covered the four competency areas outlined in 

the Financial Reporting Council’s Guidance on Audit Quality Practice 
(published in May 2015) (Guidance): mindset and culture; skills and 
knowledge; quality control; and judgement. In addition, specific areas 
in the questionnaire included the audit team, fees, communication, 
governance and independence. In terms of the Guidance, KPMG 
scored particularly highly in ‘mindset and culture’ and ‘quality and 
control’ and the overall results were largely consistent with those 
attained by RB’s previous External Auditor. 

The Committee is satisfied with the effectiveness, expertise, 
quality, review, and in particular, challenge from the External Auditor 
and is confident that KPMG remains best placed to conduct a 
high-quality audit of the Group for the 2020 financial year. 

110

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   R E S P O N S I B I L I T Y,   S U S TA I N A B I L I T Y,   
E T H I C S   A N D   C O M P L I A N C E   C O M M I T T E E   R E P O R T

On behalf of the Board, 
I am pleased to present the 
Corporate Responsibility, 
Sustainability, Ethics and 
Compliance (CRSEC) Committee 
Report for the financial year 
ended 31 December 2019.

The CRSEC Committee supports the Board in reviewing, monitoring 
and assessing the Company’s approach to responsible, sustainable, 
ethical and compliant corporate conduct and assists the Board in 
upholding its values of responsibility, honesty, integrity and respect. 
The following report details the work undertaken by the Committee 
during 2019 and our role in ensuring that our approach to CRSEC is 
aligned to the Group’s purpose-led strategy and societal responsibility. 
We have worked hard, together with the RB management team, to 
continue to build on our foundations and ensure that momentum is 
maintained to deliver planned safety, quality and compliance 
objectives within and across each of our business units.

I am pleased to report on our good progress over the last year. 
In addition to reviewing matters at our CRSEC Committee meetings, 
I have held regular meetings with our CEO, Chief Safety, Quality, 
Regulatory and Compliance (SQRC) Officer and SVP Corporate 
Communications and External Affairs, and the Chief Ethics and 
Compliance Officer, to review progress against the strategy and to 
represent the Board in supporting the efforts in these critical areas. 
I was also able to visit our R&D sites in Hull, UK and Montvale, US with 
my fellow Committee member Mehmood Khan and the CEO over the 
last year to see our R&D facilities and speak with employees on any 
matters of concern. The visit to Hull incorporated an inspection of the 
newly built innovation centre that links our proud history in RB to the 
future of science and technology. In Montvale, the science platforms 
were reviewed and it was an excellent opportunity to meet some of 
the inspiring scientists in our organisation.

During 2019, a strong compliance plan was implemented focusing 

on key priorities such as strengthening and driving consistency in our 
global standards for quality and employee safety, delivering systems 
and infrastructure initiatives that will strengthen our foundation of 
compliance and our operating model and building essential capabilities 
to meet the obligations we have today as well as anticipating the 
future. In the area of legal compliance, due diligence assessments  
to a total of 7,743 new third parties (vendors and distributors) were 
conducted to ensure we are selecting reliable partners to work with. 
New policies have been implemented to mitigate major risks, such  
as a policy related to interactions with healthcare professionals.

111

We are committed to always 
acting responsibly and with 
integrity, for the health, 
safety and benefit of our 
consumers and employees 

Pam Kirby
Chair of the Corporate Responsibility, Sustainability,  
Ethics and Compliance Committee

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
C O R P O R AT E   R E S P O N S I B I L I T Y,   S U S TA I N A B I L I T Y,   
E T H I C S   A N D   C O M P L I A N C E   C O M M I T T E E   R E P O R T   CO N T I N U E D

With the arrival of our new CEO, we took the opportunity to review 
and further strengthen management’s approach to governance, and 
instituted a new management Risk, Sustainability and Compliance 
Committee which will report into the CRSEC Committee.

At the start of the year, following disruption at our European 
Infant and Child Nutrition (IFCN) plant in late 2018, the Committee 
undertook a programme to strengthen foundations at its Nijmegen 
site in the Netherlands and improve performance, innovation and 
business continuity. A focus was placed on safety and people, quality 
assurance and strengthening operational rigour. 

We recognise the central element of non-financial delivery as part 

of our purpose, supporting brands and performance going forward. 
As a manufacturer, we are ever mindful of the emerging risks relating 
to the sustainability of our products and packaging using plastics. In 
addition, we are taking steps to reduce our environmental footprint, 
including reduced emissions. We have monitored and supported the 
varying requirements arising from such issues to ensure RB is equipped 
to manage its obligations and remains a responsible global citizen, on 
behalf of all its stakeholders. More details on our sustainability aims, 
activities and progress can be read from page 40 and online at 
www.rb.com/responsibility.

We have continued to further our human rights strategy. We have 

been working with the Danish Institute of Human Rights on our total 
value supply chain, embedding human rights into our overall business 
activity. To date, I can report a good improvement in first-tier supply 
chain performance. RB has also mapped areas with migrant labour of 
high potential risk, for example the Gulf States and Malaysia, and is 
also addressing the repayment debt potentially accrued by those 
migrant workers during their international recruitment process. 

We were delighted in September 2019 to re-join the Dow Jones 

Sustainability Index, after two years. This result reflects the 
improvements we have been making to run our entire business in  
a responsible way. Also, in December 2019 RB secured continued 
accreditation for the 16th year in the FTSE4Good Index, the world’s 
leading global responsibility investment index.

In January 2020 we donated £5.5 million in cash and antibacterial 

products to combat the COVID-19 outbreak in China. Soap and 
sanitiser products were donated to help meet the cleaning and 
disinfection requirements in Wuhan’s hospitals, as well as cash to 
support front line health working in the promotion of hand washing.
Finally, although not mentioned specifically in the following 
report, the Committee continues to oversee the efforts to mitigate  
the impact and alleviate the suffering caused by the tragic Humidifier 
Sanitizer issue in South Korea. Further details on the event and our 
remediation efforts can be found at www.rb.com/responsibility/
humidifier-sanitizer.

I should like to thank my fellow Committee members, Chris 
Sinclair, Nicandro Durante and Mehmood Khan, for their diligence and 
service to the Committee, and all my fellow Board colleagues for their 
strong support and focus on our work throughout the year. I also 
thank the RB management team for the timeliness, quality and rigour 
of their reporting. 

Pam Kirby
Chair of the Corporate Responsibility, Sustainability, Ethics and 
Compliance Committee
26 March 2020

Activities
Some of the key achievements in the reporting period follow.

RB Code of Conduct
During 2019 we ran RB’s Compliance Passport training, achieving a 
completion rate of 96% of employees and contractors worldwide. 
This training uses RB’s Code of Conduct, its mission and values as a 
cornerstone to address RB’s most relevant and mandatory topics which 
all employees need to understand. Our Code of Conduct is divided in 
to key sections including RB’s leadership tone at the top, living our 
values, respect for each other, caring for our consumers and 
customers, responsibility to our Shareholders and acting with integrity 
in any market in which we sell our products. 

Additionally, in 2019 we also developed RB’s Third-Party Code of 

Conduct which serves as an independent guide and standard of our 
expectations that our suppliers and vendors need to meet to work 
with RB, aiming to build trusted business relationships in accordance  
to the Company’s values, policies, procedures and applicable laws. 
With the arrival of our new CEO in 2019, we have developed a 
new Code of Conduct that is being launched in 2020, incorporating 
RB’s new vision and values.

Interactions with healthcare professionals and  
healthcare entities
RB Health launched a new global policy, along with eight related 
Standard Operating Procedures, which set the minimum compliance 
standards for interacting with healthcare professionals, healthcare 
entities and government officials. It applies to all of the RB Health 
portfolio of products, as well as to all RB Health employees, 
contractors and sub-contractors including any third parties interacting 
on behalf of RB. Online training has been developed and is mandatory 
for all relevant employees. 

Speak Up service
2019 was an opportunity to continue raising awareness of the 
confidential Speak Up service available for all employees and third 
parties to ask questions and raise concerns on potential violations  
of regulations, internal policies or any misconduct observed at RB.

A campaign was launched globally that promoted a significant 

increase in reported cases. To ensure the increase in cases were 
managed and investigated in a timely manner, investigation training 
was delivered globally to all regions and included both business units. 
RB received a total of 466 Speak Up cases during 2019 in both Health 
and Hygiene Home. From those cases, 339 were from Health, 115 
from Hygiene Home and 12 related to the Corporate Centre. All cases 
were or are in the process of being investigated. 160 reports have 
been so far substantiated or partially substantiated. The complete 
report can be viewed online at www.rb.com/responsibility/ 
policies-and-reports.

GDPR
With the implementation of the European General Data Protection 
Regulation, RB developed a programme to increase the internal levels 
of privacy awareness and compliance through the remediation of 
several areas. This is consistent with RB’s vision to create a ‘Privacy by 
Design’ culture, where the privacy rights of our employees, consumers 
and business partners are considered at the forefront of all projects 
and future innovation developed by the Company.

112

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019RB has appointed a Group Data Privacy Officer (DPO) and established 
a Group Privacy Office to support the DPO in overseeing and 
maintaining RB’s privacy risk framework. The Privacy Office also 
established an extended network of Heads of Privacy and Privacy 
Champions for all EU markets and other relevant jurisdictions. This 
network is now starting to be extended outside of the EU, in markets 
like the US, Brazil, Russia, India and China, which have been identified 
as relevant from a privacy compliance perspective. The second phase 
of the programme focused on identifying and mitigating privacy risks 
through the implementation of RB’s privacy strategy both in central 
functions, as well as more broadly across EU offices and factory sites. 

Global Anti-Money Laundering Policy
In 2019, RB launched the Global Anti-Money Laundering Policy,  
which aims to ensure that all business transactions are accomplished  
in full compliance with applicable laws aimed at combating money 
laundering and terrorist financing. The Policy is further evidence of RB 
as a responsible company that only conducts business with those who 
are involved in legitimate business activities. The Policy can be found 
online at www.rb.com/responsibility/policies-and-reports.

Infant and Child Nutrition (IFCN)
In December 2019, we introduced a supportive and inclusive Global 
Parental Leave Policy, increasing fully paid maternity leave to 26 weeks. 
The policy places RB in the top tier of all FMCG companies. In addition, 
100 wellness suites are available at our sites to support nursing 
mothers. 

During 2019, as part of RB’s commitment to monitoring and 
transparency, we responded to the Globalisation Monitor Report  
and undertook two external audits. The audit reports, RB’s responses 
and corrective action plan are all publicly available. We also reported 
on our Breast Milk Substitute (BMS) progress over 2018 and will  
be preparing a similar report for fiscal year 2019. Please refer  
to www.rb.com/responsibility/infant-and-child-nutrition/ 
policies-and-progress-reports/ for further related materials. 

As a result of RB securing continued accreditation in the 
FTSE4Good Index, FTSE undertake independent verifications of RB’s 
BMS marketing practices. In late 2019, the first step was completed – a 
review of our Corporate Centre. FTSE will undertake further field work 
during 2020, with public reporting expected by the end of the year. 
The CRSEC Committee has final oversight of all IFCN related reporting. 

Global Sanctions Policy
In 2019, RB launched the Global Sanctions Policy, as part of our 
commitment to complying with all applicable trade sanctions laws that 
restrict activities with certain countries, entities, or individuals 
worldwide. The objective is to support RB in making the right decisions 
in line with this corporate position and the Policy applies to all RB 
operations globally and other third parties acting on RB’s behalf. 
The Policy can be found online at www.rb.com/responsibility/ 
policies-and-reports.

Ingredients
There was continued focus on the management and safety of 
ingredients in products. The Committee continued to monitor 
emerging concerns on any ingredients, and RB’s approach to both 
developing new ingredients to address these and collaboration with 
relevant regulators where appropriate. Efforts were being made to 
reduce our chemical footprint, alongside our commitment to 
transparent product labelling for consumers. More information  
can be found on page 43.

Environment
Our environmental performance was not where we wanted to see it 
against our 2020 targets, while we focused on quality, safety and 
supply chain consolidation in the past three years. We are reinstating 
our environmental programme with new targets for 2020 looking 
beyond to 2025/2030 so we effectively play our part in tackling global 
climate change. During the year, we have made progress on plastics 
and improving our packaging and use of recycled materials, but 
recognise that there is more to do. Our overriding objective is 
responsible use of plastic for packaging, using the 4R approach – 
reduce, replace, reuse and recycle. Further details can be found at: 
www.rb.com/responsibility/plastics. In September 2019, we partnered 
with TerraCycle to announce a free ‘Healthy You, Healthy Planet’ 
national recycling programme in the US. Packaging waste from 
vitamins, sexual health and well being, cold and flu, infant formula and 
personal care items are cleaned and melted into hard plastic that can 
be remoulded to make new recycled products.  

Climate change was and continues to be a material issue within 

our sustainability activity and we continue to review our strategies and 
operational activity on energy and water specifically, and climate 
change more broadly. This includes considering risks arising from both 
low-carbon transition policies and physical climate impacts in the 
context of the Task Force on Climate-related Financial Disclosures.

Human Rights and Modern Slavery Act Statement
In May 2019, RB published its third Slavery and Human Trafficking 
Statement following the Committee’s recommendation to the Board. 
The Statement can be found at: www.rb.com/media/news/2019/may/
rb-releases-2018-modern-slavery-act-statement/. The statement is 
based on our established Human Rights Policy that commits to no 
slavery and human trafficking, and our monitoring and improvement 
programme to prevent modern slavery and improve supply chain 
standards. During the year we partnered with the Danish Institute for 
Human Rights to further enhance our existing human rights strategy. 
In conjunction with the Institute, we have carried out an analysis of 
our business model and geographical footprint to identify where we 
can strengthen respect for human rights and evaluated those countries 
where our activities might impact human rights and develop 
recommendations to minimise negative and maximise positive impacts.

Corporate security
RB’s corporate security team is responsible for supporting the 
implementation of strategies to secure RB people, assets and 
operations. They have supported RB management to deal with 
sensitive and relevant business matters. In January 2019, they assisted 
the secure evacuation of employees in Nairobi following a terrorist 
incident near to the RB office there.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019C O R P O R AT E   R E S P O N S I B I L I T Y,   S U S TA I N A B I L I T Y,   
E T H I C S   A N D   C O M P L I A N C E   C O M M I T T E E   R E P O R T   CO N T I N U E D

Global Responsible Advocacy Policy
Advocacy means the interaction we have with NGOs, public 
authorities or associations in general, at global, regional, national or 
local level, regarding legislation, public policy or administrative 
decisions. A new Advocacy Policy was launched during the year to 
help employees and relevant contractors understand and comply with 
our approach to conducting any advocacy activity in a transparent, 
ethical and responsible way. Our advocacy activities typically include 
dialogue around: product quality and safety; self-care and the role of 
OTC (over-the-counter) medicines; health; hygiene; infant nutrition; 
sustainability; and changes to legislation. The Committee assists the 
Board in discharging its responsibilities regarding this policy, which  
can be found at www.rb.com/responsibility/policies-and-reports.

Safety, Quality and Regulatory Compliance (SQRC) programmes
The Committee has continued its oversight of the SQRC remediation 
and infrastructure programmes. The Product Lifecycle Management 
programme was successfully piloted in our Bangpakong factory and 
this has informed the development of a global template which was 
designed and built during 2019. It now goes into the final stages of 
testing before being fully deployed, with a planned completion date of 
2023. We have continued to monitor quality, safety and sustainability 
leading and lagging indicators which have driven real-time 
improvement actions where needed and which are demonstrating 
improved performance in areas such as quality and employee health 
and safety audits. The Committee has also been briefed and provided 
guidance on issues as they have occurred during the year. 

We recognise that we have the responsibility of maintaining the 

high quality our consumers expect, and our commitment to quality 
runs though everything we do. In November 2019, we celebrated 
World Quality Day aimed at instilling responsibility and pride for quality 
into all areas of the business and this was coupled with the launch of 
Quality Days at each of our manufacturing and commercial sites. 

Performance review
During the year, the Committee reviewed its performance from the 
2018 evaluation, which focused on the Committee’s role and 
responsibilities, getting the right picture, quality of controls and 
manner of working together with management. Positive feedback  
had been received in all areas. The Committee and management 
undertook to focus on the following areas in 2019:

• 

• 

ensuring reports provide the right level of detail and are 
presented in a way that makes it easy for the Committee  
to understand the important issues; and 

looking sufficiently at the root cause and accountabilities  
in the analysis of incidents. 

The Committee reviewed its manner of Committee meeting 
preparation so that more concise, focused pre-reads were submitted 
to the Committee before meetings, and meetings themselves focused 
on interactive discussion. 

An external Board evaluation was carried out by MWM 

Consulting Limited in 2019 and the Committee’s performance review 
was undertaken in conjunction with that of the Board. Details are set 
out on page 94.

Focus for 2020
Looking ahead, we will continue our focus on consumer safety and 
creating a consumer experience that builds confidence and trust while 
continuing to strengthen our operational foundations. 

We continue to review our sustainability objectives and chart 
progress against our targets. We are developing a new set of targets 
that reach beyond 2020, to 2025 and 2030 for our most material 
issues. We will share more details of this during the year. With the new 
strategy announced by our CEO on 27 February 2020 (see page 8 for 
details), we will be especially vigilant to ensure that there is no loss in 
momentum and focus on delivering the safety, quality and compliance 
agenda that management has committed to. We will monitor the 
progress of a number of Group-wide initiatives, as well as the 
establishment of proper governance and oversight. 

Composition
The members of the Committee during the year were:

Composition

Tenure during the year

Pam Kirby (Chair)

Chair and member of the Committee for 
the whole year

Nicandro Durante

Member for the whole year

Chris Sinclair

Member for the whole year

Mehmood Khan

Member for the whole year

The Deputy Company Secretary was Secretary to the Committee until 
18 November 2019, when the Senior Assistant Company Secretary 
assumed the role. 

Members of the Committee are appointed by the Board on the 

recommendation of the Nomination Committee, which reviews 
membership in terms of skills, knowledge and experience. The Board is 
satisfied that each member of the Committee is independent and that 
Committee members as a whole have competence relevant to the 
Company’s sector and industries in which it operates. On joining the 
Committee and during their tenure, members receive additional 
training tailored to their individual requirements. Such training includes 
meetings with internal management covering CRSEC matters. All 
members of the Committee receive regular briefings from senior 
executives on matters covering governance, regulatory and legislative 
developments, and RB practices and policies.

114

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Agenda items 
The Committee has a number of standing agenda items which it 
considers in line with its terms of reference: 

• 

• 

Review of constitution, terms of reference and performance.

Assessment, benchmarking and recommendations on policies, 
processes and procedures for corporate responsibility, 
sustainability and compliance and ethical conduct. 

•  Monitoring and review of processes for risk assessment for 

corporate responsibility, sustainability & compliance and  
ethical conduct. 

• 

• 

Agreeing targets and KPIs for corporate responsibility, 
sustainability and compliance and ethical conduct. Review of 
internal and external reports on progress towards set targets  
and KPIs. 

Reports from Management Committees in respect of corporate 
responsibility, sustainability, ethics or compliance and to 
investigate and take action in relation to issues raised or reported 
to it. 

Responsibilities
The Committee is part of the Group’s governance framework and 
supports the Board in fulfilling its oversight responsibilities in ensuring 
the integrity of the Group’s corporate responsibility and sustainability, 
ethics and compliance strategies, policies, programmes and activities. Its 
role and responsibilities are set out in its terms of reference, which can 
be found at www.rb.com. In November 2019, the Board approved the 
Committee’s proposed changes to its terms of reference, to take 
account of the UK Corporate Governance Code 2018 and recommended 
best practice. We review our terms of reference annually.

The Audit Committee has a monitoring function in respect of risk 
management and internal control systems, especially financial controls, 
but which also includes the assurance framework established by 
management to identify and monitor risks identified by the CRSEC 
Committee. The Committee liaises with the Audit Committee as 
appropriate.

The Committee is expected to meet at least three times per year. 

During 2019, the Committee held four scheduled meetings, and the 
attendance of members at the meetings is set out in the table on page 
91. The CEO and the CFO, the Chief SQRC Officer, the Group Head of 
Audit, the SVP General Counsel/Company Secretary and the Chief 
Ethics & Compliance Officer regularly attend meetings. Other Board 
members are invited to attend all meetings. Other senior management 
attend when deemed appropriate by the Committee. Time is allocated 
at each meeting for private discussion with the Chief SQRC Officer, the 
Chief Ethics and Compliance Officer and the Chief Internal Auditor 
without other invitees being present, as well as a private meeting of 
the Committee members.

Committee meetings usually take place ahead of Board meetings 
and the Committee Chair provides to the Board an update of the key 
issues discussed at each meeting. Copies of Committee papers are 
provided to all Board Directors in advance of each meeting and 
minutes of each Committee meeting are provided to the Board.

See more
www.rb.com

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C O R P O R AT E   R E S P O N S I B I L I T Y,   S U S TA I N A B I L I T Y,   
E T H I C S   A N D   C O M P L I A N C E   C O M M I T T E E   R E P O R T   CO N T I N U E D

Specific matters which were considered by the Committee at its meetings during the year are shown below: 

Meeting

Topic

February 2019

•  Review of the Committee’s performance evaluation 

carried out in 2018

•  SQRC Matters
•  Review of reports for Product Safety Evaluation, 
Product Integrity Reach and Product Lifecycle 
Management

•  Quality performance
•  Brexit impact
•  2019 SQRC Priorities

May 2019

•  SQRC Matters

–  Quality review of Nijmegen facility in 

The Netherlands

–  Corporate Risk Assessment
–  Review of Audit of Corporate Quality function
–  Review of PLM plan and PIR control process 
–  Organisation review

•  Ethics & Compliance

–  Corporate Security review

•  Ethics & Compliance
•  Review of the Speak Up whistleblowing programme
•  New RB Advocacy Policy
•  2019 Legal Compliance and Ethics Priorities
•  Sustainability & External Affairs
• 

IFCN Performance and Breast Milk Substitute Pledge

–  New Policy for interactions with Healthcare 

Professionals and Healthcare Entities
–  Review of the Speak Up whistleblowing 

programme

•  Sustainability & External Affairs 

– 

IFCN Progress, including Policy and Breast Milk 
Substitute Pledge compliance training

–  Modern Slavery Act Statement

July 2019

•  SQRC Matters

–  Review of the Competition Law Compliance 

–  Review PLM plan
–  SQRC Organisation 
–  Report of the Compliance Management 

Committee

–  Health Regulatory Review
–  Employee Health & Safety Compliance Review

•  Ethics & Compliance
–  Speak Up Review
–  Monitoring of Compliance Passport Training

November 2019

•  Governance

– 

– 

 Review of the Committee’s terms of reference 
and recommendation to the Board for approval
 Change of Secretary

•  SQRC Matters

–  PLM and PIR review
–  SQRC Risk Register
–  Regulatory update
–  2020 Audit Schedule Endorsement

Programme

–  Roll out of Trade Sanctions and Anti-Money 

Laundering Compliance Programme

–  GDPR Project Implementation and Data Privacy 

Compliance

•  Sustainability & External Affairs 

IFCN Update. Breast Milk Substitute Pledge

– 
–  Danish Institute for Human Rights update

•  Ethics & Compliance
–  Speak Up Review
–  GDPR Update
–  Refresh of RB Code of Conduct and associated 

mandatory employee training 

•  Sustainability & External Affairs 

–  Sustainability and Human Rights update
–  Breast Milk Substitute Pledge

116

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T

Contents of Directors’ Remuneration Report

117 

121 

Letter from the Chair

RB’s Remuneration Policy at a glance

Remuneration Committee governance

123 
124  Directors’ Remuneration Policy 
125  Annual Report on Remuneration

126 

2019 performance and remuneration outcomes 

Implementation of Directors’ Remuneration Policy for 2020 

132 
133  Other required disclosures 

On behalf of the Board,  
I am pleased to present the 
Directors’ Remuneration 
Report for the financial year 
ended 31 December 2019.

Firstly, I would like to thank Shareholders for their approval of our  
new Directors’ Remuneration Policy at our AGM on 9 May 2019. The 
Committee were particularly pleased with the support for the new 
Policy with a vote in favour of 87%, an increase on the previous policy 
which attracted a vote of 76%. I would also like to thank Shareholders 
for their time taken in providing feedback as we consulted with them 
ahead of the 2019 AGM, which gave valuable input to the Committee 
as we finalised the proposals which received Shareholder approval. In 
addition, our Annual Report on Remuneration was approved at the 
AGM with a vote in favour of 86%. 

The substantial vote in favour of our Remuneration Policy reflects 

the changes we made to further strengthen the link between 
remuneration and RB’s strategic priorities and Shareholders’ interests, 
which we outline in this Report. 

Context for executive remuneration at RB
RB strives for leading global performance. Our management team  
is multinational, and we compete for talent against a peer group of 
global companies. Central to our remuneration philosophy are the 
principles of pay for performance and Shareholder and strategic 
alignment. Combined with RB’s compass and business model, they 
define how decisions are made, how people act and how we assess 
and reward them.

117

Central to our remuneration 
philosophy are the principles 
of pay for performance and 
Shareholder and strategic 
alignment

Mary Harris
Chair of the Remuneration Committee

This Directors’ Remuneration Report has been prepared in accordance with the provisions  
of the Companies Act 2006 and Schedule 8 of the Large and Medium-sized Companies and 
Groups (Accounts and Reports) Regulations 2008 (as amended). The Report meets the 
requirements of the FCA Listing Authority’s Listing Rules and the Disclosure Guidance and 
Transparency Rules. In this Report we describe how the principles of good governance 
relating to Directors’ remuneration, as set out in the UK Corporate Governance Code  
(July 2018) (the Code), are applied in practice. The Remuneration Committee confirms that 
throughout the financial year the Company has complied with these governance rules  
and best practice provisions.

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

The Committee is aware of the sensitivity around executive pay and  
in taking decisions throughout the year we have taken into account 
Shareholders’ views and guidelines and the new UK Corporate 
Governance Code, whilst ensuring that the Policy incentivises delivery 
of the Company’s strategic priorities and creation of Shareholder 
value. The Committee will also review the Remuneration Policy during 
2020 and may propose further changes for Shareholder approval in 
2021 depending on the outcome of this review; if this is the case the 
Committee will consult with Shareholders later in the year.

Further information regarding the composition, role and work  

of the Committee during 2019 can be found on page 123.

2020 LTIP performance conditions and targets
Within the Policy the Committee is in the process of reviewing the 
weightings of the performance conditions and the performance 
targets themselves that apply to LTIP awards in respect of the 2020-22 
performance period. 

This is to ensure that the weighting of the LTIP conditions and 
targets better reflect the Company’s new strategic priorities following 
the CEO’s recently announced findings of his strategic review, which 
consists of three phases to rejuvenate sustainable growth to drive 
mid-term outperformance. 

Due to the timing of publication, the weightings and targets are 

not finalised in time to set out in this report. We are currently 
consulting with Shareholders on the performance conditions before 
making the awards, and will disclose them externally when we make 
the awards and in next year’s Annual Report.

Board changes
During 2019 RB announced two changes to the Executive Directors. 

Laxman Narasimhan was appointed as Chief Executive Officer to 
succeed Rakesh Kapoor, joining the Company as CEO-designate and 
the Board as an Executive Director effective 16 July 2019, and 
becoming Group CEO with effect from 1 September 2019. Rakesh 
Kapoor remained with the company until his retirement date of 
31 December 2019 to ensure a seamless transition. 

Jeff Carr has been appointed as Chief Financial Officer and 
Executive Director to succeed Adrian Hennah, who will be retiring.  
It is intended that Jeff will join the Company and the Board on 9 April 
2020. Adrian will be stepping down as Chief Financial Officer and 
Executive Director when Jeff starts, remaining with the Company until 
his retirement date of 21 October 2020 to ensure a seamless transition.
The remuneration arrangements for both the outgoing Executive 

Directors and the incoming Executive Directors are in line with the 
Remuneration Policy approved by Shareholders and published on 
announcement. In particular for Laxman and for Jeff the salaries and 
incentive opportunities are either in line with or lower than those paid 
to their predecessors, and there has been a reduction in pension 
contribution to 10% of salary, which is aligned with our wider 
workforce in the UK. The other enhancements made to the 
Remuneration Policy in 2019 also apply. Further detail on the packages 
are set out in the Annual Report on Remuneration. 

As you will have seen, Laxman Narasimhan recently announced the 
findings of his strategic review of the Company. RB will focus on three 
global business units of Hygiene, Health and Nutrition, as we fulfil our 
purpose to protect, heal and nurture in the relentless pursuit of a 
cleaner, healthier world.

The new strategy of the Company is intended to rejuvenate 

sustainable growth and deliver Shareholder value. The Group’s key 
strategic priorities in the mid-term are restoring organic growth on the 
top line, focusing on achieving sustainable increased earnings growth 
and maintaining disciplined capital allocation.

Remuneration Policy
Our Remuneration Policy strives to ensure that the management team 
is rewarded appropriately for delivering against RB’s strategic priorities, 
reflects the global nature of our business and delivers significant 
benefits for Shareholders.

Substantial changes were made to the Remuneration Policy last 
year and approved by Shareholders at the 2019 AGM and it is intended 
that this Policy will operate unchanged in 2020 as the Committee is of 
the view that it remains fit for purpose. As a reminder, some of the key 
changes made to the Policy and to the implementation of the Policy 
for 2019 were as follows:

• 

• 

Reinforcing Shareholder alignment – the introduction of a 
two-year holding period for LTIP awards from 2019 onwards and 
the introduction of bonus deferral with one-third of any bonus 
paid being deferred into awards over RB shares for three years.

Reduction in pension levels for new hires to the Board – both the 
CEO and CFO recruited to the Board in 2019 have been appointed 
with a pension contribution of 10% of salary, in line with our 
wider workforce in the UK.

•  Malus and clawback – expanded to include corporate failure.

• 

• 

Shareholding requirements – shareholding requirements for the 
recent new hires to the Board are 200,000 shares for the CEO 
and 100,000 for the CFO, remaining the most demanding in the 
UK market. There has also been the introduction of a formal 
post-employment shareholding requirement, at 50% of the 
shareholding requirement (or actual shareholding on leaving if 
lower) for two years after departure.

LTIP performance measures – the introduction of two new LTIP 
performance measures for 2019 awards – like-for-like Net 
Revenue growth and return on capital employed (ROCE) – to be 
used alongside earnings per share (EPS).

In addition, the Committee made further reductions to the CEO LTIP 
award. The 2019 award made to Laxman Narasimhan as incoming CEO 
was 150,000 share options and 75,000 shares, a substantial reduction 
from awards made under the previous Policy of 400,000 share options 
and 240,000 shares. The Committee has also implemented an 
adjustment mechanism to annually review the numbers of shares and 
options granted.

To reinforce our remuneration philosophy, the majority of the 

Executive Directors’ remuneration packages are made up of variable 
at-risk pay, linked to stretching financial targets that align with our 
strategy and Shareholder value creation, and are largely delivered  
in RB shares. In addition, we have market-leading shareholding 
requirements for executives. This approach is cascaded throughout  
our senior management.

118

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192020 remuneration
There is no change in base salaries for the CEO and the CFO for 2020. 
Laxman’s salary is £950,000, unchanged since his appointment, and 
Adrian’s salary remains at £680,000. When Jeff joins RB his salary will 
also be £680,000, reflecting his extensive experience across consumer 
and retail companies.

There are also no changes to the bonus opportunity for the CEO 

and CFO, remaining at 120% and 100% of salary at target respectively. 
The 2020 LTIP award for Laxman will be in line with the 2019 LTIP 

award, consisting of 150,000 share options and 75,000 shares. 
The Committee is mindful of current investor sentiment around LTIP 
award levels where the share price has fallen year-on-year. As the LTIP 
award is made as a fixed number of shares and options as opposed 
to as a fixed percentage of salary, individuals at RB are not awarded 
a greater number of shares or options when the share price is lower 
year-on-year. As previously disclosed, Jeff’s initial LTIP award for the 
2020-22 performance period will be 80,000 share options and 
40,000 shares and Adrian will not be granted an LTIP award in 2020. 

Annual bonus in respect of 2019 performance 
RB operates an annual bonus plan that is strongly aligned to 
performance, measured against stretching targets set by the 
Committee at the start of the year for Net Revenue growth and profit 
before tax. 

2019 was a difficult year for the Company. The like-for-like Net 
Revenue growth was 0.8%, made up of -1.0% in Health and +3.6% in 
Hygiene Home. The growth in adjusted profit before income tax was 
2.0%. As set out in more detail on page 126 these results reflect 
performance towards the bottom end of the performance ranges set 
for the 2019 annual bonus. 

As a result, the formulaic outcome of the 2019 annual bonus for 

the Executive Directors is 12% of maximum which is in line with all 
other employees on the same Group-wide measures. This is a 
substantial reduction in comparison to last year. In line with the 
Remuneration Policy, for Laxman and Adrian, one-third of the annual 
bonus will be deferred into an award over RB shares for three years 
and two-thirds will be paid in cash.

In addition to the annual bonus plan, Laxman will receive a 
buyout in respect of the annual bonus that was forfeited on leaving 
PepsiCo of £670,652. While this payment is included in the 2019 single 
figure, it relates to legacy arrangements implemented by his previous 
employer. As with the RB annual bonus, one-third of the payment will 
be deferred into an award over RB shares for three years and 
two-thirds will be paid in cash.

Vesting of the 2017-19 LTIP
The 2017-19 LTIP award was subject to EPS growth over the three-year 
performance period. The EPS growth targets were set at 6% per 
annum for threshold vesting with 10% per annum required for 
maximum vesting. Earnings per share growth for LTIP purposes, over 
the three-year period from 2017 to 2019, was 3.8% per annum, on  
an adjusted diluted basis. This results in zero vesting when measured 
against the vesting schedule approved by Shareholders.

As previously disclosed, Laxman received a buyout in respect of 

long-term incentive awards he forfeited on leaving PepsiCo. To replace 
his forfeited awards on a like-for-like basis in terms of form of award, 
time horizons and actual pay-out levels, he was awarded RB shares 
and a cash award which vest based on PepsiCo performance to 2019. 
The cash award has vested at 102% of target and the share award 
vested at 75.6% of target. Whilst these awards are included in the 
2019 single figure, they relate to legacy arrangements implemented  
by his previous employer. 

Overall assessment of performance
As we do every year, the Remuneration Committee has also reviewed 
the overall performance of the Company and of the Executive 
Directors to ensure alignment of pay with performance. 

This broad performance assessment included consideration of the 

quality of earnings, the shareholder experience and the performance 
of Mead Johnson Nutrition (MJN) measured against the expectations 
of the Board at the time of the acquisition. In light of this review of the 
2019 performance the Committee determined it appropriate to adjust 
the annual bonus outcome for Rakesh Kapoor in order to ensure it 
better reflected this overall performance of the Company, during 2019. 
As a result Rakesh will not receive a 2019 annual bonus. 

The bonus for Adrian and Laxman is in line with the formulaic 

outcome of 12% of maximum.

The Remuneration Committee noted that the formulaic outcome 
for the vesting of the LTIP for the period 2017-19 was zero. It was not 
felt appropriate to adjust this outcome and as such there is zero LTIP 
vesting for the Executive Directors.

In addition, the Remuneration Committee reviewed the 
impairment of goodwill in respect of the MJN acquisition. As this 
reduces the capital employed it has the potential to increase the 
calculation of ROCE. However, the Committee will ensure that the 
impairment does not lead to an increase in vesting in respect of the 
proportion of the LTIP related to ROCE in future years.

The final part of the annual assessment is for the Committee to 
consider the potential use of malus and clawback. As set out in our 
Remuneration Policy, these are aligned with the terms seen in the UK 
market and apply in cases of gross misconduct, a material 
misstatement or an error in the calculation, and, in the case of most 
recent awards, corporate failure. The Remuneration Committee has 
carefully considered all of the relevant factors and is satisfied that none 
of the above terms has been triggered and therefore no malus and 
clawback have been applied at this time. 

2019 single figure
The impact of this bonus payment and LTIP vesting is a total single 
figure of £1.0 million for Laxman (£4.6 million including the buyout of 
legacy arrangements from his previous employer) and £1.2 million for 
Adrian. This figure for Laxman reflects the period since he joined RB, 
and includes one-off relocation benefits provided. For the period until 
he stepped down from the Board the single figure for Rakesh was 
£0.9 million, comprising salary, benefits and pension. The chart below 
illustrates the breakdown of the single figure (excluding buyout).

Single figure illustration (£m)

CEO

CFO

Former
CEO

0

0.5

1.0

1.5

Fixed

Annual bonus (cash)

Annual bonus (shares)

LTIP

119

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

Chair and NED fee increases
During 2019 the Chairman and Non-Executive Director fees have been 
reviewed taking into account the additional time commitment required 
to meet the scope and responsibilities of the roles, which have 
increased over recent years. 

The fee for the Chairman was set in 2017, in advance of his 
appointment at the 2018 AGM, at £500,000 with 25% of the fee paid 
in shares. This fee level was set at the bottom end of FTSE 30 market 
practice. Taking into account the significant additional time 
commitments required for the role beyond those anticipated at the 
time of appointment and performance in the role to date, the fee was 
increased to £550,000 with effect from 2020, with 25% of the fee 
being paid in shares. This is still below the median for the Chair of 
FTSE 30 companies.

The Non-Executive Directors receive a base fee together with 
additional fees paid based on Committee membership. The base fees 
were last reviewed in 2018 and the additional fees have not been 
increased since 2013. Since that time the levels of responsibility and 
time commitments of the role of NEDs has increased, given the 
changes to the Corporate Governance Code and expectations of 
Shareholders, as well as the broader business scope of the Company. 
In particular, the workload of the Board Committees has increased 
markedly since 2013 as the responsibilities and expectations of those 
Committees have increased.

Following this review, no change is being made to the amount of 
the base fee paid to NEDs. However, there is a change to the fees paid 
in respect of additional responsibilities, increasing by £5,000 for 
Committee Chairs and Committee members and by £10,000 for the 
SID, with effect from 1 January 2020. With effect from 26 July 2019, a 
new role of the designated NED for engagement with the Company’s 
workforce was created. Given the additional responsibilities and time 
commitments that come with this, an additional fee of £20,000 is paid 
for the role with effect from 1 January 2020.

The base fee for the NEDs continues to have a proportion 
required to be invested in RB shares; however, this is increasing by 
£5,000 to £21,750, with the cash element of the base fee reducing by 
the same amount, such that around 24% of the base fee is now 
required to be invested in RB shares.

Context for remuneration in the wider workforce 
During the year, the Committee reviewed the revised UK Corporate 
Governance Code (the Code) which requires the Committee to review 
workforce remuneration and related policies and the alignment of 
incentives and rewards with culture, taking these into account when 
setting the policy for Executive Director remuneration.

The Remuneration Committee has had the opportunity to 
understand the remuneration of the wider workforce and has been 
provided with an overview of workforce remuneration and related 
policies, as well as the alignment of incentives and rewards with 
culture. Information provided to the Remuneration Committee 
includes salary structures, bonus design and targets, the long-term 
incentive plan, share ownership, RB’s International Transfer Policy and 
RB’s all-employee Share Plans. 

The Committee is pleased to note from this review that the 
Company’s remuneration policies are aligned with those of the 
Executive Directors, with a cascade throughout the organisation.

The Remuneration Committee was very supportive and pleased 

with the changes made during the year including formal accreditation 
by the Living Wage Foundation, enhancement of RB’s global maternity 
policy to 26 weeks’ paid leave and an increase in paid paternity leave 
to four weeks. In addition, the Remuneration Committee was 
delighted that RB’s all employee share plan won Best International 
Share Plan at the ProShare Awards, recognition of the design and 
communications of the Plan resulting in our high take-up rate of more 
than 55% of our global employees participating. 

Further details on wider workforce remuneration, including 

enhanced disclosure, are set out on page 130. 

Finally, since 26 July 2019, I have been the designated NED for 
engagement with the Company’s workforce and have been able to 
feed back the views of the workforce to the Remuneration Committee 
as well as the wider Board. 

Conclusion 
Our Remuneration Policy reflects Shareholders’ views and guidelines 
and the UK Corporate Governance Code. It continues to drive the 
appropriate behaviours and performance to support the Company’s 
business strategy and delivery of shareholder value. I trust that I can 
count on your support at the upcoming AGM.

I would also like to acknowledge and thank my fellow Committee 

members for their diligence and service during the year. 

Mary Harris
Chair of the Remuneration Committee
26 March 2020

120

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019R E M U N E R AT I O N AT A G L A N C E 

RB’s compass

RB’s strategic priorities

RB’s remuneration philosophy

d
e
r
a
h
s

d

s
s
e
c
c
u

l

i

s

u

B

  c onsumers
u t
d   p eople f rst

n

P

a

Do the 
right thing. 
Always.

Strive  f o r
excelle n c e

o

S

p

e

p

e

k

o
r 
u
n

o
u
t
n
ities
e
w

Rejuvenate RB to deliver 
shareholder value

Restore organic top-line growth

Achieve sustainable increased 
medium term earnings growth

Maintain disciplined capital 
allocation

Pay for
performance

Strategic
alignment

Shareholder
alignment

Combining RB’s compass, strategy and remuneration philosophy drives RB’s remuneration principles

1 High proportion of long-term variable pay
•  Drive outperformance and shareholder value
•  Stretching performance targets

3 Market Leading Share Ownership Policy
•  Align the interests of management and Shareholders
•  A culture of ownership

2 Attract and retain the best global talent
•  Engage highly performance-driven individuals
•  Reflect global competitive practice across our industry peer group

4 Ensure alignment with strategy across the business
•  Alignment of performance metrics with strategic priorities
•  Alignment across the business of metrics and ownership

Element

Key features of Policy

How we implemented 
for 2020

Link to strategy

2020

2021

2022

2023

2024

2025

Salary, benefits and 
pension

Annual bonus (APP)

•  Salaries and benefits 
set competitively 
against peers

•  Salary increases and 
pension contribution 
set in context of wider 
workforce

•  Target bonus of 120% 
for CEO and 100%  
for CFO

•  One-third deferred 
into awards over RB 
shares for three years.
•  Malus and clawback 
provisions apply

•  No salary increases  

for 2020

•  Pension contribution 

set at 10% of salary

•  To enable the total 
package to support 
recruitment and 
retention

•  Targets set for Net 

•  To drive strong 

Revenue growth and 
adjusted profit before 
income tax growth.
•  Threshold performance 

results in zero payout, 
with maximum of 
3.57x target

LTIP

Performance 
shares

Performance 
options

•  Three-year 

performance period 
and two-year holding 
period

•  Malus and clawback 
provisions apply until 
two years after vesting

•  Options have seven 
years to exercise 
post-vesting

•  We are currently 
consulting with 
Shareholders on the 
measures and 
weightings for the 
2020 awards, in order 
that KPIs are aligned 
with strategic 
priorities.

Shareholding 
requirements

•  CEO: 200,000 shares
•  CFO: 100,000 shares

•  Period of eight years 
from appointment to 
achieve

•  Two-year shareholding 

requirement 
post-departure

•  Promotes long-term 
alignment with 
Shareholders

•  Promotes focus on 
management of 
corporate risks

performance with 
significant reward for 
overachievement of 
annual targets linked 
to RB’s strategic 
priorities

•  Use of deferral for 

longer-term 
Shareholder alignment 

•  To incentivise and 
reward long-term 
performance and align 
the interests of 
Executive Directors 
with those of 
Shareholders
•  Two-year holding 

period for longer-term 
Shareholder alignment

Award
granted

Award
granted

Cash
APP 
paid

Deferred 
APP
vests

Award
vests

Award
vests

Holding
period
ends

Holding
period
ends

121

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

R E M U N E R AT I O N AT A G L A N C E : PAY O U T C O M E S F O R  T H E  Y E A R 

2019 Fixed Remuneration

Base salary

CEO
£437,138

CFO
£680,000

Former CEO
£653,489

Pension

CEO
10% of salary

CFO (retiring 2020)
25% of pensionable 
salary

Former CEO
30% of pensionable 
salary

Annual performance plan

Long-term incentive plan

The performance outcomes for the annual bonus were below target 
and have resulted in a payout of 12% of maximum, of which a third 
is deferred, by way of an award over RB shares.

Earnings per share growth, as measured for LTIP purposes, over the 
three-year period was 3.8% per annum. As this is below the threshold 
required of 6% per annum the LTIP will not vest for the period 
2017-19.

Performance
measure

Threshold
(zero bonus)

Net Revenue 
growth

0.5%

Profit before 
tax growth

0.0%

Performance range

Achieved

Base salary

Target

Multiplier

Delivery

CEO

CFO

£437,138

£680,000

Former CEO

£653,489

120%

100%

120%

Cash

Shares

0.42

2/3

1/3

0

Maximum
(3.57 x target)

Actual

EPS performance

5.0%

0.8%

6.5%

2.0%

2.80

5.70

12%

10%

8%

6%

4%

2%

2.80

11.7

Vesting
threshold
(6%)

3.80

2017

2018

2019

Total

CAGR

Laxman Narasimhan also received a buyout in respect of legacy 
arrangements from his previous employer.

The single figure for 2019 is therefore comprised of the elements in 
the graph below.

Single figure illustration (£m)

Shareholding of Executive Directors vs requirement
RB operates a market leading shareholding requirement with an eight 
year timeframe to achieve. The chart below illustrates the progress 
towards this of the executive directors.

CEO

CFO

Former
CEO

0

CEO
Shareholding
requirement
Current
shareholding

CFO
Shareholding
requirement
Current
shareholding

0.5

1.0

1.5

Fixed

Annual bonus (cash)

Annual bonus (shares)

LTIP

In addition Laxman Narasimhan also received a buyout in respect 
of legacy arrangements from his previous employer, as detailed on 
page 127.

0

50,000

100,000

150,000

200,000

Shares held

2019 vesting1

Shares purchased after year end

1  2019 LTIP includes the estimated after tax value of buyout award.

122

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019R E M U N E R AT I O N C O M M I T T E E G OV E R N A N C E

Who’s on the Committee

The Remuneration Committee is made up entirely of Non-Executive Directors who are appointed by the 
Board on the recommendation of the Nomination Committee. Membership of the Remuneration 
Committee during the year was as follows:

Mary Harris (Chair)
Nicandro Durante

Chris Sinclair
Elane Stock

Our role

The Committee’s purpose is to assist the Board of Directors in fulfilling its oversight responsibility by 
ensuring that the Remuneration Policy and practices reward fairly and responsibly; are linked to corporate 
and individual performance; and take account of the generally accepted principles of good governance.

On behalf of, and subject to approval by, the Board of Directors, the Committee primarily:
• 
• 
• 

sets and regularly reviews the Company’s overall remuneration strategy;
determines the general Remuneration Policy for senior executives; and
in respect of the Chairman, the Executive Directors and members of the Executive Committee, sets, 
reviews and approves:
–  remuneration policies, including annual bonuses and long-term incentives;
– 
– 
–  terms and conditions of employment including the Executive Directors’ service agreements;
–  participation in any of the Company’s bonuses and LTIPs; and
–  the targets for any of the Company’s performance-related bonuses and LTIPs.
reviews wider workforce remuneration and related policies and the alignment of incentives and 
reward with culture.

individual remuneration and compensation arrangements;
individual benefits including pension and superannuation arrangements;

• 

The Executive Directors and the Company Chairman are responsible for evaluating and making 
recommendations to the Board of Directors on the remuneration of the Non-Executive Directors.

Meetings

During the year the Committee held five scheduled meetings and six additional meetings. The attendance 
of members at meetings is set out in the table on page 91.

Peer group

The Chief Human Resources Officer was Secretary to the Committee throughout the year. Meetings were 
also attended by the CEO, CFO, SVP General Counsel and Company Secretary and the Group Head of 
Reward by invitation. Deloitte acted as advisor to the Committee throughout the year.

Members of the Remuneration Committee and any person attending its meetings do not participate in 
any discussion or decision on their own remuneration.

The Remuneration Committee has determined a peer group of international companies, which is referred 
to within the report. This peer group is used for benchmarking remuneration packages and as a reference 
point in ensuring that performance targets are appropriately stretching and when reviewing the 
Company’s relative performance. This peer group is the same group used to benchmark remuneration  
of senior managers across the Company. The companies included are:

Abbott Laboratories
Bayer
Campbell Soup1
Church and Dwight
Clorox

Coca-Cola1
Colgate
Danone
GSK
Henkel

Johnson & Johnson
Kellogg1
Kimberly-Clark1
Kraft Heinz
Nestlé

Novartis
PepsiCo1
Pfizer
Procter & Gamble
Sanofi
Unilever

1  Companies used for remuneration benchmarking only and not for performance comparison.

123

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

The table below summarises the key activities at the Committee’s meetings in 2019:

Meeting

Topic

January 2019

February 2019

March 2019

May 2019

June 2019

July 2019

September 2019

October 2019

November 2019

•  Determined exit arrangements for Rakesh Kapoor

•  Reviewed performance to 2018 in respect of bonus outcomes and LTIP vesting
•  Reviewed draft Remuneration Policy and Shareholder consultation
•  Approved 2019-21 LTIP measures, definitions and targets

•  Considered Shareholder feedback
•  Final approval of 2018 bonus and 2016-18 LTIP vesting
•  Final approval of new Executive Directors’ Remuneration Policy
•  Approved revised LTIP and Deferred Bonus Plan rules, in line with Policy

•  Reviewed 2019 AGM voting
•  Approved LTIP awards and associated plan documents

•  Determined remuneration package for Laxman Narasimhan

•  Reviewed wider workforce remuneration and demographics
•  Reviewed corporate governance, shareholder guidelines and market practice

•  Reviewed wider workforce remuneration and demographics
•  Approved all-employee share plan

•  Determined exit arrangements for Adrian Hennah
•  Determined remuneration package for Jeff Carr

•  Determined 2020 remuneration packages for Executive Directors and Executive Committee members
•  Determined Chairman fees
•  Reviewed updates to corporate governance and Shareholder guidelines
•  Agreed Shareholder consultation
•  Reviewed shareholding for senior employees with share ownership requirements
•  Reviewed Remuneration Committee terms of reference

December 2019

•  Approved 2020 bonus targets

RB’s Remuneration Policy
RB’s Remuneration Policy reflects the philosophy of pay for 
performance, Shareholder alignment and strategic alignment over the 
short, medium and long term. The full Policy was approved by 
Shareholders at the AGM on 9 May 2019, and can be found in the 
2018 Directors’ Remuneration Report, including notes, on pages  
98 to 106. It is also available on our website in the Corporate 
Governance section.

When determining the Policy, provision 40 of the Corporate 

Governance Code was taken into account as follows:

• 

• 

Predictability – the total of fixed pay, variable pay (target and 
maximum) illustrated in the scenarios of total remuneration in our 
Policy provide an estimate of the potential future remuneration of 
the Executive Directors, including the total remuneration if a 50% 
share price growth is achieved.

Proportionality – there is a clear link between pay for 
performance and link to business strategy, with stretching 
financial targets applied to annual bonus payouts and  
LTIP vesting. 

Clarity – arrangements are transparent, reflect Shareholder 
alignment and RB’s strategic priorities, thereby effectively 
engaging with the wider workforce and Shareholders.

The Committee consulted with Shareholders as part of the design 
phase of the policy.

Simplicity – the Policy is simple and clear, comprised of fixed pay, 
such as pay and benefits, pension schemes that are offered to 
most of the workforce, plus variable pay which incorporates the 
annual bonus, LTIP (share options and performance share awards), 
and a clear Share Ownership Policy for senior members of the 
business. Variable pay is set against financial targets to incentivise 
short- and long-term financial performance and alignment 
with Shareholders.

Risk – the malus and clawback provisions which apply to annual 
bonus and LTIP awards encourage the right behaviours which 
lead to long-term shareholder alignment and sustained value 
creation. The Committee has discretion to adjust the formulaic 
bonus outcomes both upwards and downwards.

•  Alignment to culture – financial targets apply to the Annual 
Bonus and LTIP awards across the wider workforce to drive 
business performance. These targets are reviewed on an annual 
basis. Malus and clawback provisions apply to annual bonus and 
LTIP, and together with deferred annual bonus, holding periods 
and share ownership for the Executive Directors (and any other 
relevant senior employees), drive the right behaviours expected 
within RB. The remuneration arrangements of the wider 
workforce reinforce employee engagement.

In light of the recent strategic review, the Committee will review the 
Remuneration Policy during 2020 and may propose further changes 
for Shareholder approval in 2021, depending on the outcome of this 
review. If this is the case the Committee will consult with Shareholders 
later in the year.

• 

• 

• 

124

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
Annual Report on Remuneration
The rest of this report sets out how we have implemented the 
Remuneration Policy approved by Shareholders in 2019, as well  
as how we intend to implement it in 2020.

the grant of these awards. The Replacement Awards will be satisfied 
by shares purchased in the market.

On the same day, Laxman also received Replacement Awards in 

the form of cash awards: 

Remuneration arrangements for the new Chief Executive 
Officer and Chief Financial Officer 
In establishing the remuneration arrangements for the incoming CEO 
and CFO, all arrangements are in line with the Remuneration Policy. 

CEO
Laxman Narasimhan joined the Company as CEO-designate and the 
Board as an Executive Director effective 16 July 2019, and became 
Group CEO with effect from 1 September 2019. The remuneration was 
fully disclosed upon announcement of his appointment on 12 June 
2019 and the buyout awards fully disclosed after they were made on 
6 August 2019. 

His base salary was set on appointment as £950,000 and has 
remained unchanged for 2020. He has a target APP of 120% of salary, 
and a maximum opportunity of 3.57x, with one-third of any APP 
payment deferred for three years. Laxman’s pension contribution is 
10% of salary, in line with the wider workforce in the UK.

Laxman’s shareholding requirement is 200,000 shares, with a 
post-employment shareholding requirement of 100,000 shares, or his 
actual shareholding at the date of departure if lower, for two years 
after departure.

On 5 August 2019, Laxman received a grant under the RB LTIP of 

75,000 performance share awards and 150,000 share options. This 
award vests based on performance conditions over the three-year 
performance period 2019-21 and is subject to a further two-year 
holding period, following the end of the performance period. He will 
receive an LTIP award in 2020 for the performance period 2020-22, 
which will also be 75,000 performance share awards and 150,000 
share options.

In addition, on 5 August 2019, Laxman received further share 

awards as Replacement Awards in respect of incentives which he 
forfeited on resigning from PepsiCo, his previous employer. These were 
made on a like for like basis in terms of the form of award, time 
horizons, and performance conditions. These were all disclosed at the 
time of the award and are detailed below. 

He was granted Replacement Awards with a target amount of 

89,300 shares:

•  Of this, 40,890 performance shares were awarded in relation to 

the long-term incentive award over PepsiCo shares granted to 
Laxman in March 2017, and vesting based on PepsiCo’s 
performance over the three-year period ended in December 2019. 
40,890 shares may vest in March 2020 based on target 
performance, with full vesting of 71,557 shares if conditions are 
met in full.

• 

48,410 performance shares were awarded in relation to the 
long-term incentive award over PepsiCo shares granted to Laxman 
in March 2018, and vesting based on PepsiCo’s performance over 
the three-year period ending in December 2020. 48,410 shares 
may vest in March 2021 based on target performance, with full 
vesting of 84,717 shares if conditions are met in full.

These two Replacement Awards will accrue RB dividend equivalents 
from the time of grant to the time of vesting. There will be no 
retesting of any of the above awards. No consideration was paid for 

• 

• 

• 

A target cash amount of £1,043,959 was awarded in relation to 
the long-term cash award granted to Laxman in March 2017, and 
vesting based on PepsiCo’s performance over the three-year 
period ended in December 2019 and payable in March 2020.

A target cash amount of £1,252,751 was awarded in relation to 
the long-term cash award granted to Laxman in March 2018, and 
vesting based on PepsiCo’s performance over the three-year 
period ending in December 2020 and payable in March 2021.

The maximum extent to which the performance conditions can  
be satisfied is 200%, such that the maximum cash amount that 
Laxman may receive will be £2,087,918 in March 2020 and 
£2,505,502 in March 2021. 

The vesting of these awards will be disclosed in the Annual Report on 
Remuneration for the relevant year, with those vesting in March 2020, 
included in this year’s report and single figure table. 

In addition to the above, RB will make a payment in respect of the 

PepsiCo annual bonus for 2019 which Laxman forfeited when he 
resigned. This payment was calculated based on his target bonus for 
the period in which he was employed with the PepsiCo performance 
outcome applied to this, based on disclosure of other named officers 
in their proxy statement. Two-thirds will be paid in cash and one-third 
deferred by way of an award over RB shares deferred for three years. 
This payment is included in the single figure table.

Finally, as Laxman was previously employed in the US, relocation 
benefits have been provided to cover the costs of his move to the UK, 
including flights, immigration, temporary accommodation, shipping of 
household goods, etc. These were all provided in line with RB’s 
International Transfer Policy, which we apply to all of our transferees, 
and the Company also pays any tax due on the benefit on the 
employee’s behalf. The costs of these benefits provided in 2019 are 
included in the single figure table in this report. As Laxman’s family 
will permanently relocate in 2020, at the end of the school year, there 
will also be some costs paid in 2020 which will be disclosed in next 
year’s report.

CFO
Jeff Carr has been appointed as Chief Financial Officer and Executive 
Director to succeed Adrian Hennah, who will be retiring. Jeff will join 
the Company and the Board on 9 April 2020. 

His base salary was set the same as his predecessor, at £680,000 

reflecting his extensive experience across consumer and retail 
companies. He has a target APP of 100% of salary, and a maximum 
opportunity of 3.57x, with one-third of any APP payment deferred for 
three years. Jeff’s pension contribution will be 10% of salary, in line 
with the wider workforce in the UK.

Jeff’s shareholding requirement is 100,000 shares, with a 
post-employment shareholding requirement of 50,000 shares, or his 
actual shareholding at the departure date if lower, for two years  
after departure.

He will receive an LTIP award in 2020 for the performance period 
2020-22, which will be 40,000 performance share awards and 80,000 
share options. This award will vest based on performance conditions 
over the three-year performance period and will be subject to a further 
two-year holding period, following the end of the performance period. 

125

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D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

As Jeff is moving from the Netherlands to the UK, he is eligible for 
relocation benefits.

There was no buyout of bonus or LTIP associated with Jeff’s 

appointment.

2019 performance and remuneration outcomes
Base salary 
Base salaries are reviewed taking into account the salary increases for 
the wider workforce and individual performance.

For additional context, the Remuneration Committee also reviews 

market practice for similar roles in the Company’s remuneration peer 
group, comprising 21 international companies and listed on page 123.

The Committee approved base salary increases of 3% for both 
the CEO and the CFO with effect from 1 January 2019, to £973,565 
and £680,000 respectively. During 2019, the Remuneration 
Committee reviewed salaries and determined that there would be  
no salary increases for 2020.

The table below sets out base salaries with effect from  

1 January 2020:

Executive Director
Laxman Narasimhan
Adrian Hennah
Jeff Carr (from 9 April)
Rakesh Kapoor

Base salary 
from  
1 January 
2020

Base salary 
2019

Percentage 
increase

£950,000
£680,000
n/a
£973,565

£950,000
£680,000
£680,000
n/a

0%
0%
n/a
n/a

The average salary increase for our UK employees was c. 3%, effective 
1 January 2020. 

Annual bonus in respect of 2019 performance
Prior to the start of the year, the Remuneration Committee set 
stretching performance targets for the Executive Directors in 2019. As 
set out in last year’s report, these were based on Net Revenue growth 
and adjusted profit before tax growth, both measured in GBP at a 
constant exchange rate.

In line with the Remuneration Policy, the CEO and the CFO had 

target bonus opportunities of 120% of salary and 100% of salary 
respectively. Actual payments can range from zero to 3.57x target 
depending on performance against the stretching performance ranges 
as follows:

For each performance measure a range is set. 

A performance multiplier is calculated for each measure, 
calculated by the extent to which the performance for that 
measure is achieved. These multipliers can be up to 1.89 for 
outperformance of the stretching range set by the Committee. 

Performance 
multiplier

x

Target
bonus

=

Final bonus 
outcome

• 

• 

• 

The effect of the multiplicative approach means that a 
high-performance multiplier can only be achieved for 
outperformance on both top-line and bottom-line growth. 

Similarly, underperformance in one of the performance metrics 
will reduce the overall bonus payout including to zero, despite 
outperformance of the other. 

For example, if we grow Net Revenue above the stretching 
requirement for maximum performance but fail to convert it into 
profit growth, the bonus payout will be zero (i.e. 1.89 x 0). 

•  With effect from 2019, one-third of any APP is deferred into RB 

shares, to strengthen alignment with Shareholders.

2019 bonus outcomes
2019 was a difficult year for the Company. The like-for-like Net 
Revenue growth was 0.8%, made up of -1.0% in Health and +3.6%  
in Hygiene Home. The growth in adjusted profit before income tax 
was 2.0%.

The chart below illustrates this performance compared to the 

stretching targets set.

Performance
measure

Threshold
(zero bonus)

Net Revenue 
growth

0.5%

Profit before 
tax growth

0.0%

Performance range

Achieved

Maximum
(3.57 x target)

Actual

5.0%

0.8%

6.5%

2.0%

As illustrated above, the 2019 growth in Net Revenue (NR) and profit 
before tax (PBT) growth were towards the bottom end of the ranges 
set. The NR and PBT results combined give an overall multiplier of 
0.42x target – this is 12% of maximum.

The Remuneration Committee has also carried out a broader 
review of the overall performance of the Company during 2019, as 
referred to on page 119. In light of this the Committee determined it 
appropriate to adjust the annual bonus outcome for Rakesh Kapoor 
in order to ensure it better reflected this overall performance of the 
Company, during 2019. As a result Rakesh will not receive a 2019 
annual bonus. 

The bonus for Adrian Hennah and Laxman Narasimhan is in line 

with the formulaic outcome of 12% of maximum.

Under the Remuneration Policy, one-third of the annual bonus 

The two individual multipliers are then multiplied together to 
provide the total performance multiplier. 

will be delivered by way of an award over RB shares and deferred for  
a three-year period. The bonuses are as follows:

Net Revenue 
multiplier  
(up to 1.89x)

x

Adjusted profit 
before tax 
multiplier  
(up to 1.89x)

=

Performance 
multiplier

(Threshold = 0x
Target = 1.0x 
Max = 3.57x)

The performance multiplier can range from zero for performance 
at threshold or below, to 3.57 for truly exceptional performance 
on both metrics (i.e. 1.89 x 1.89). 

This total performance multiplier is then applied to the target 
bonus opportunity to calculate the overall bonus outcome. 

Base  
salary x

Target 
bonus x

Performance 

multiplier =

Total  
bonus =

Deferred 
into  
shares

Cash

£437,138 x 120% x

0.42 = £220,318 = £146,879 £73,439

£680,000 x 100% x

0.42 = £285,600  = £190,400 £95,200

£653,489 x 120% x

0 =

£0

Laxman 
Narasimhan

Adrian 
Hennah

Rakesh 
Kapoor1

1  For the period as Board Director from 1 January 2019 to 2 September 2019.

• 

• 

• 

• 

• 

126

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
Vesting of bonus replacement award
The table below details the replacement bonus which will be paid to Laxman Narasimhan in respect of forfeiting his PepsiCo bonus when he 
joined RB. The table below shows the cash payment, and the amount that will be deferred by way of an award over RB shares.

This bonus relates to legacy arrangements implemented by his previous employer and was calculated based on the bonus he forfeited upon 

leaving PepsiCo, based on its 2019 performance and pro-rated for time worked in PepsiCo.

Laxman Narasimhan

Total value

Cash

into shares

Deferred  

£670,652

£447,101

£223,551

Vesting of the 2017 LTIP – performance versus targets 
The RB LTIP is designed to align participants with Shareholders through making awards with stretching performance conditions denominated in 
both share options and performance share awards.

Vesting of awards under the 2017 LTIP, granted in December 2016, was dependent on adjusted diluted EPS growth over the three-year 

period 2017-19. Threshold vesting of 20% required EPS growth of 6% per annum, with full vesting requiring EPS growth of 10% per annum,  
i.e. equivalent to 33% growth over the period.

Earnings per share growth for 2019 measured on an adjusted diluted basis grew by 2.8%. As disclosed in previous years, the 2017 and 2018 
EPS growth for LTIP purposes was calculated to exclude any one off benefit from MJN and related transactions. The EPS growth for LTIP purposes 
for the period 2017-2109 was 11.7%, equivalent to compound average annual growth of 3.8% per annum. This EPS growth performance results 
in vesting of 0% being achieved when measured against the vesting schedule approved by Shareholders.

This performance is reflected in the value of the LTIP vesting as shown in the table below.

Further details on LTIP vesting (audited) 
Based on the performance assessment above, the 2017 LTIP awards to the CEO and the CFO will not vest as detailed below: 

CEO awards – Rakesh Kapoor
Share awards
Options

CFO awards – Adrian Hennah
Share awards
Options

Interests  

held

Exercise  
price

Vesting  

%

Interests 
vesting

Share  
price1

Estimated 
value

150,000
300,000

n/a
£67.68

0%
 0%

0
0

£60
£60

0
0

Interests
 held

Exercise 
price

Vesting 
%

Interests 
vesting

Share 
price1

Estimated 
value

38,250
76,500

n/a
£67.68

0%
 0%

0
0

£60
£60

0
0

1  As the share price on the date of vesting is unknown at the time of reporting, the value is estimated using the average market value over the last quarter of 2019 of £60.00. The actual value 

at vesting will be disclosed in the 2020 Annual Report. 

Vesting of buyout arrangements
Upon joining RB, Laxman Narasimhan received awards to compensate for remuneration arrangements forfeited on leaving his previous employer. 
These awards relate to legacy arrangements implemented by his previous employer, remain subject to PepsiCo performance conditions and 
mirror the form and the time horizons of forfeited awards. 
The awards will vest as set out in the table below.

Target

Exercise 
price

Vesting 
%

Interests 
vesting

Share
 price1

Value2

CEO awards – Laxman Narasimhan
Cash
Share awards2

£1,043,959
40,890

n/a
n/a

102%
75.6%

n/a
31,257

n/a £1,064,838
£58.65 £1,833,223

1  The share award vested on 23 March 2020. The closing share price on this date was £58.65. 
2  These awards accrued dividend equivalents of 344 RB shares during the vesting period which have been included in the shares vesting shown above. 

127

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

Single total figure of remuneration for Executive Directors (audited)
The table below sets out a single figure for the total remuneration received by each Executive Director for the year ended 31 December 2019, 
based on the information set out in the previous sections. This is compared to the prior year figure:

Base salary
Taxable benefits3
Pension benefit4
Annual bonus5
LTIP6
Buyout arrangements7

Total (including buyout arrangements)
– Fixed Remuneration
– RB Variable Remuneration (excl. buyouts)
Total (excluding buyout arrangements)

Current Executive Directors

Former Executive Director

Laxman Narasimhan1

Adrian Hennah

Rakesh Kapoor2

2019 
£

2018 
£

2019 
£

2018 
£

2019 
£

2018 
£

437,138
328,732
43,714
220,318
0
3,568,713

4,598,615
809,584
220,318
1,029,902

680,000
99,201
168,000
285,600
0

660,000
46,315
163,000
1,776,060
1,800,338

653,489
89,846
194,436
0
0

945,209
94,520
281,163
3,391,410
9,601,800

1,232,801
947,201
285,600
1,232,801

4,445,713

937,771 14,314,102
937,771
0

4,445,713

937,771 14,314,102

1. Joined the Board on 16 July 2019 as CEO-designate. Became CEO on 1 September 2019.
2. Stepped down from the Board on 2 September 2019. Shows the single figure for the period from 1 January 2019 to 2 September 2019.
3. Benefits for Laxman Narasimhan include values for one off relocation expenses and for ongoing annual benefits. The relocation expenses include temporary accommodation, flights to the 
UK, immigration support, shipping of personal effects, etc. They were provided in line with RB’s international transfer policy which applies to all transferees. The ongoing annual benefits 
include a car and healthcare. For Rakesh Kapoor and Adrian Hennah benefits include car/car allowance, healthcare and one off payment of legal fees related to their retirement agreements. 
Where relevant the costs above include a gross up for tax.

4. The Company paid the Executive Directors a cash allowance in respect of pension provision to the value shown in the table above. These payments reflect the full pension provision outlined 

in the Policy Table. Directors are only entitled to prospective pension on defined contribution basis, with no defined benefit accrual.

5. Annual bonus is based on formulaic outcome of 12% of maximum, as set out on page 126. One-third of this is deferred into share awards. The bonus for Rakesh Kapoor is zero.
6. These values have been restated from last year, which used an average share price of £ 64.76 over Q4 2018 to estimate the value of the vesting. The actual values shown above are based 

on the share price on the date of vesting of £ 61.55 on 9 May 2019. The LTIP vesting in 2019 is zero and therefore there is no share price appreciation included in this value.

7. The buyout includes replacement bonus and LTIP awards, related to legacy arrangements implemented by his previous employer, as detailed on page 127. As the share price at the date of 

vesting was lower than the share price at the date of the award, none of this value is related to share price appreciation. 

Executive Directors’ shareholding requirements (audited) 
Executive Directors are expected to acquire significant numbers of shares over eight years and retain these until retirement from the Board. Since 
2019, we also have post-employment shareholding requirements for a further two years. The table below shows the shareholding of each 
Executive Director against their respective shareholding requirement as of 31 December 2019:

Laxman Narasimhan
Adrian Hennah2
Rakesh Kapoor3

Other interests in shares and options under the LTIP

Performance shares

Options held

Shares owned 
outright

17,4211
147,900
710,987

To vest 
in 2020

31,257
0
0

Unvested, 
subject to 
performance

Vested 
but not 
exercised

To vest 
in 2020

Unvested, 
subject to 
performance

159,717
78,250
66,666

0
59,204
1,159,176

0
0
0

150,000
156,500
66,666

Shareholding 
requirement 
(number of 
shares)

200,000
200,000
600,000

1  At 31 December 2019 shares owned outright was zero. The amount shown above were purchased on 3 March 2020.
2  Adrian Hennah’s awards will be subject to pro-rating on his termination date in 2020, in line with the rules of the LTIP.
3  As Rakesh Kapoor stepped down as an Executive Director, and his employment terminated on 31 December 2019, during the performance period of previous long-term awards,  

the unvested performance shares and options subject to performance have been pro-rated in line with the rules of the LTIP.

The Executive Directors also participate in the all-employee Sharesave Scheme. Details of options held under this plan are set out on page 137.

Shareholding of Executive Directors vs requirement

CEO
Shareholding
requirement
Current
shareholding

CFO
Shareholding
requirement
Current
shareholding

0

50,000

100,000

150,000

200,000

Shares held

2019 vesting1

Shares purchased after year end

1  ‘2019 vesting’ shows the estimated number of shares which will vest in respect of performance to 2019, after tax. 

128

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
 
 
 
Payments to Rakesh Kapoor
As disclosed in last year’s Annual Report, Rakesh Kapoor remained employed by the Company until 31 December 2019, with no change to his 
remuneration package. Rakesh stepped down from the Board on 2 September 2019 and as such the single figure table sets out the remuneration 
for the period to 2 September 2019. The table below details the remuneration paid for the remainder of 2019 while he remained employed.

Base salary
Taxable benefits
Annual bonus
LTIP
Pension benefit

Total

320,076
26,082
0
0
95,234

441,392

2019 LTIP awards
LTIP (audited)
The 2019 LTIP awards were made following the approval of the Company’s Remuneration Policy in May 2019. The structure for these awards 
made to the Executive Directors was in line with the approved Policy. The table below sets out the LTIP awards which were made to Adrian 
Hennah on 10 May 2019, and the awards made to Laxman Narasimhan on 5 August 2019. These awards do not accrue dividends during the 
vesting period. Vesting of these awards in full requires achievement of stretching performance conditions over the three-year period. Rakesh 
Kapoor was not granted a 2019 LTIP award. 

Shares over 
which awards 
granted

Market price 
at date of 
award1

Date of grant

Exercise price2

Face value3

Performance 
period

Exercise/vesting 
period

Holding period

Performance shares
Laxman Narasimhan

5 August 2019

75,000

£59.72

n/a £4,479,000

Adrian Hennah

10 May 2019

40,000

£61.45

n/a £2,458,000

Share options
Laxman Narasimhan

5 August 2019

150,000

£59.72

£63.72 

£0

Adrian Hennah

10 May 2019

80,000

£61.45

£60.83

£49,600

1 Jan 2019-
31 Dec 2021
1 Jan 2019-
31 Dec 2021

1 Jan 2019-
31 Dec 2021
1 Jan 2019-
31 Dec 2021

May 2022

1 January 2024

May 2022

1 January 2024

May 2022-
May 2028
May 2022-
May 2028

1 January 2024

1 January 2024

1  The market price on the date of award is the closing share price on the date of grant. 
2  The exercise price is based on the average closing share price over the five business days prior to the date of grant. 
3  For performance shares based on the market price at the date of award and assumes the stretching performance criteria are met in order to achieve full vesting. For share options based on 

the face value of the potential gain at award assuming full vesting, calculated as the difference between market price and exercise price. The face value of shares under option is £8,958,000 
for Laxman Narasimhan and £4,916,000 for Adrian Hennah if calculated as the number of shares multiplied by the market price at date of award.

In line with RB’s Directors’ Remuneration Policy, vesting of the LTIP awards is dependent on the achievement of stretching targets relating to 
growth in EPS, Net Revenue and ROCE, aligned with the Company’s strategic priorities. EPS is measured on a total adjusted diluted basis, as 
shown in the Group’s financial statements, as this provides an independently verifiable measure of performance. It is measured over the 
three-year period and requires significant compound annual growth in EPS in order for the awards to vest. Net Revenue is measured as 
like-for-like growth over three years. ROCE is measured based on the final year of the performance period and is a measure of how efficient 
the Group is at converting its capital into earnings. 

However, the Remuneration Committee maintains the discretion to make adjustments to the measures if this is considered to be 

appropriate. Any adjustments will be disclosed in the Annual Report on Remuneration. 

Awards granted in 2019 will vest on the following schedule, which requires significant outperformance of stretching targets relating to: 
growth in EPS (50% actual FX, 50% constant FX), growth in Net Revenue and ROCE. The four targets are equally weighted, and each element  
is considered independently. They are presented in the table below:

EPS growth (3-year CAGR)
(50% weighting – 25% actual FX; 25% constant FX)

Net Revenue growth (3-year CAGR)
(25% weighting)

ROCE (final year) 
(25% weighting)

Threshold 
(20% vesting)

Maximum 
(100% vesting)

4%

2%

9%

6%

10.8%

12.8%

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

The following buyout awards were also granted to Laxman Narasimhan and remained subject to PepsiCo’s performance schedule:

Share awards

March 2020 vest

March 2021 vest

Shares over 
which awards 
granted1

Market price 
at date of 
award2

Face value 

71,557

£59.72 £4,273,384

84,717

£59.72 £5,059,299

Performance 
period

1 Jan 2017-
31 Dec 2019

1 Jan 2018-
31 Dec 2020

Vesting

March 2020

March 2021

1  Dividend equivalents to also be added at vesting.
2  The market price on the date of award is the closing share price on the date of grant. 

The table below shows the replacement cash awards to Laxman Narasimhan. A target cash amount of £1,043,959 was awarded in relation to  
the long-term cash award granted to Laxman in March 2017, and vesting based on PepsiCo’s performance over the three-year period ending in 
December 2019 and payable in March 2020. A target cash amount of £1,252,751 was awarded in relation to the long-term cash award granted 
to Laxman in March 2018, and vesting based on PepsiCo’s performance over the three-year period ending in December 2020 and payable in 
March 2021. The maximum extent to which the performance conditions can be satisfied is 200%, and is shown in the table below:

Long-term cash awards

March 2020 vest

March 2021 vest

Value 
 (at maximum)

£2,087,918

£2,505,502

Wider workforce pay arrangements
RB cascades our Reward Policy fairly and consistently throughout the organisation and the Remuneration Committee takes into account the 
arrangements for the wider workforce when setting Executive Director remuneration. The appointment of Mary Harris as Designated NED for 
engagement with the Company’s workforce further strengthens this alignment. 

The Remuneration Committee has reviewed the remuneration arrangements for the wider workforce throughout the year and these are 

summarised below.

Total Cash
RB’s pay for performance philosophy is applied consistently through the organisation, with employee’s paid for their role and location, with 
internal pay equity, pay ranges and external market benchmarks taken into account. The reward philosophy is for total cash to be competitive  
for on-target performance but with a high proportion of variable pay to drive outperformance and creation of shareholder value.

• 

Salary increases are determined by individual performance ratings with any adjustments based on benchmarking, with country specific 
conditions such as inflation also taken into account.

•  Our Annual Performance Plan is operated consistently across the organisation, and has more than 14,000 employees participating.  

As employees progress and are promoted their target bonus and maximum multiplier typically increases.

• 

In line with the Executive Directors, bonus pay-outs are based on RB’s financial performance, with all employees being incentivised on Net 
Revenue and a profit measure, which varies based on role. In addition some roles have a third measure related to market share, Net Working 
Capital or innovation.

•  We also operate local bonus plans, for example for employees in sales and factories. 

In the UK, RB has been voluntarily paying the living wage for a number of years and in January 2020 we formally joined nearly 6,000 Living 
Wage Employers who are recognised as paying a living wage to employees and contractors. This is our commitment to employees and staff  
that they will receive a wage that exceeds not just the minimum wage but recognises the actual cost of living in the UK.

Share Ownership
RB grants LTIP awards to members of the Executive Committee, Group Leadership Team and Senior Management Team to support the 
remuneration philosophy of incentivising superior long-term business results and shareholder value creation. 

Awards are made as a fixed number of shares and share options applied consistently depending on an employee’s level in the organisation.

Adjustments are made to the award level based on performance and talent ratings.

The awards use the same performance measures as for the Executive Directors, i.e. Net Revenue, EPS and ROCE.

• 

• 

• 

130

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019To further align the interests of management and Shareholders,  
the Share Ownership Policy which applies to the CEO and CFO also 
cascades to members of the Executive Committee and Group 
Leadership Team. Shareholding requirements are expected to be  
met within eight years of appointment and the Committee reviews 
progress on an annual basis. The total shareholding amongst this 
population is around £100m and averages more than 6x salary  
per employee.

RB also operates an award-winning all-employee share plan  
to foster the culture of ownership amongst employees. This gives 
employees the opportunity to save over a three year period to 
purchase RB shares at a discount to the share price. 

• 

55% of RB employees are currently participating in one of the 
three share plans. 

•  We are delighted to have won the ProShare awards for Best 

• 

• 

• 

• 

Provides extra support for parents of premature babies by 
increasing paid maternity leave by the number of full weeks 
between the date of birth and 37th week. It also allows the 
flexibility for additional paternity leave at full pay in this event. 

Supports new and breastfeeding mothers returning to work,  
with the launch of 100+ new wellness suites worldwide.

Should they wish, returning mothers will also have access to a 
mentor for six months.

Recognises that today’s families come in all shapes and sizes,  
so the same principles apply to all LGBTQ+ employees, as well  
as and including adopting and surrogacy families.

Gender Pay Gap
The Board also review the Company’s gender pay gap.

International Share Plan and the Most Effective Communication 
of an Employee Share Plan for 5,001 – 50,000 employees, as well 
as Best International All-Employee Share Plan by the Employee 
Share Ownership Centre.

• 

• 

The median gender pay gap in the UK for the year to April 2019  
is -3.8% at median and 6.8% at the mean. 

This compares to the year to April 2018 when the gender pay gap 
was -4.5% at median and 7.9% at mean.

Other benefits
RB’s unique International Transfer Policy is key to ensuring global 
mobility, which is a critical part of RB’s career development and our 
culture. Employees transfer consistently on a local terms basis, to 
remove inequities of home/host practices, with benefits such as 
international healthcare, international pension, school fees, tax return 
support and home leave provided to foster ongoing mobility.

RB regularly reviews the core benefits provided in each country  
to ensure they remain appropriate and in line with our philosophy of 
providing market competitive benefits. 

•  We provide life insurance to the vast majority of our global 
employee population. Where life insurance is not currently 
provided we are currently working to implement it.

• 

• 

RB also provides health insurance, where it is not provided for by 
the state, for most of our global employee population.

A pension/gratuity scheme is offered to more than 70% of our 
global employees. Exceptions to this are countries where pension 
provision is not prevalent in the local market and/or is provided by 
the State.

At RB we work to ensure diversity and inclusion at all levels and as part 
of our global commitment to the well-being and success of all our 
employees, in 2019 we introduced a new approach to parental leave. 
This supportive and inclusive policy extends paid maternity and 
paternity leave for families of all kinds, providing employees with  
the Freedom to Succeed.
The new policy:

• 

• 

Extends paid maternity leave from 16 weeks to 26 weeks. That’s 
six months to rest and bond with newborns, with the option to 
take a further 26 weeks unpaid.

Increases paternity leave for new fathers and partners to a 
minimum of four weeks paid leave with the option to take  
a further four weeks unpaid.

In addition, RB has set targets to increase the number of women in 
senior leadership positions. In the interests of transparency, in our 
gender pay gap report this year we will also voluntarily disclose our 
gender pay gap for the US, China, India and Mexico. Together with  
the UK, this covers around 50% of our global employees. A summary 
is below:

US
China
India
Mexico

Gender Pay gap

Mean 
difference

Median 
difference 

-9.6%
2.0%
13.2%
19.0%
-56.0% -138.0%
-32.0%

4.8%

Further data and information on the initiatives RB is taking on diversity 
and inclusion are set out in our gender pay report. 

CEO pay ratio
The table below provides pay ratios of the Chief Executive Officer’s 
total remuneration to the remuneration of UK employees at the lower 
quartile, median and upper quartile. This is in line with Corporate 
Governance Code reporting requirements.

In line with the requirements, the total pay and benefits paid to 

both Laxman Narasimhan and Rakesh Kapoor whilst in the role of CEO 
have been combined to calculate the total CEO pay. It should be noted 
that for Laxman this includes both the one off relocation benefits and 
the buyout in respect of legacy arrangements provided by his previous 
employer. The disclosure will, over time, cover a ten-year rolling period.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

We have also set out in the table the separate pay ratio for Laxman 
and for Rakesh using the single figure disclosed on page 128. 

CEO

Year

Method

25th percentile 
pay ratio

Median pay 
ratio

75th percentile 
pay ratio

Laxman 
Narasimhan
Rakesh 
Kapoor

Total CEO

2019 Option A

1:138

1:100

1:28

1:158

1:20

1:115

1:61

1:12

1:70

The calculations reflect the application of RB’s reward policy across  
the organisation as set out in the section on wider workforce  
pay arrangements.

In particular, the Remuneration Committee believes the pay ratio 

is consistent with the Company’s wider policies on employee pay, 
reward and progression. RB ensures that employees are paid fairly for 
their role, based on the location they work in and their performance in 
role. As such, the base salary, annual bonus and benefits are based on 
the same principles for the identified employees as they are for 
Laxman Narasimhan and Rakesh Kapoor.

The table below summarises the identified employees:

25th percentile

Median pay 75th percentile

Total employee pay and 
benefits
Salary component

£33,224
£27,170

£45,795
£38,380

£75,561
£58,721

Each identified employee was a full-time employee in 2019 and 
received a base salary and employer pension contribution. The 
employee identified as the 25th percentile was also paid overtime and 
shift pay. The employees identified as the median and 75th percentile 
received an annual bonus and healthcare coverage and the employee 
at the 75th percentile also received a car allowance. 

Implementation of Directors’ Remuneration Policy for 2020
Salary
As set out earlier in this report, there were no changes to the salaries 
for 2020 for the CEO and the CFO. The CEO’s salary is £950,000 and 
the CFO’s is £680,000.

Pension 
The CEO is eligible to receive a pension contribution, or equivalent 
cash allowance, of 10% of salary in line with the wider UK workforce. 
The incoming CFO, Jeff Carr, is eligible to receive a pension 
contribution or equivalent cash allowance of 10% of salary. Adrian 
Hennah, the current CFO, will continue to receive 25% of pensionable 
salary until he leaves RB on 21 October 2020.

Annual bonus in respect of 2020 performance
For 2020, there will be no change to the annual bonus opportunity of 
the CEO and the CFO.

Bonuses for 2020 will be based on RB’s Net Revenue growth and 

adjusted profit before income tax growth, measured in GBP at a 
constant exchange rate, with the outcome under each of the measures 
combined multiplicatively to give a maximum bonus outcome of 3.57x 
the target bonus opportunity if both stretch targets are met, as 
described on page 126.

We have not disclosed the performance target ranges for 2020 as 

we consider them to be commercially sensitive. However, we commit 
to retrospectively disclosing the performance ranges in the Directors’ 
Remuneration Report for the year ending 31 December 2020.

2020 LTIP awards
The Remuneration Policy sets out the operation of the LTIP.

Last year the Committee undertook a thorough review of the 

performance measures which LTIP vesting is subject to. For the 2019 
LTIP awards these were 25% based on Net Revenue, 25% based on 
EPS calculated on constant FX, 25% based on EPS calculated on actual 
FX and 25% based on ROCE.

In calculating the ratio we have used Option A, in line with 

Since becoming CEO, Laxman Narasimhan has carried out a 

shareholder guidelines. For identifying the three employees at the 
lower quartile, median and upper quartile, the following methodology 
has been used:

• 

• 

All UK employees’ total remuneration as at 31 December 2019 
has been considered, excluding leavers and employees who were 
absent for more than 20 days during the financial year, as these 
would distort the ratio. 

Full-time equivalent salary, variable pay, allowances and benefits 
(using the part-time values and converting this to a full-time 
equivalent) have been calculated. In order to calculate the value 
of taxable benefits we have taken the P11D value, due to ease of 
accessing data. Actual pension contributions have been used, 
and, where appropriate, converted to full-time equivalents.

strategic review of the Company. This was announced in February 
2020. RB will focus on three business units of Hygiene, Health and 
Nutrition, as we fulfil our purpose to protect, heal and nurture in the 
relentless pursuit of a cleaner, healthier world.

The new strategy of the Company is intended to rejuvenate 

sustainable growth and deliver shareholder value. The Group’s key 
strategic priorities in the mid-term are restoring organic growth on the 
top line, focusing on achieving sustainable increased earnings growth 
and maintaining disciplined capital allocation.

As a result of this strategic review, within the Remuneration Policy 

the Remuneration Committee is in the process of reviewing the 
weightings of the performance conditions and the performance 
targets themselves that apply to LTIP awards in respect of the 2020-22 
performance period.

This is to ensure that the LTIP conditions and targets better reflect 

the Company’s strategic priorities. Due to the timing of publication  
the weightings and targets are not finalised in time to set out in  
this report. 

We are currently consulting with Shareholders on the 

performance conditions before making the awards, and will disclose 
them externally when we make the awards and in next year’s  
Annual Report.

132

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019• 

• 

• 

• 

• 

Other required disclosures
Remuneration arrangements for the departing Chief Executive 
Officer and Chief Financial Officer 
Rakesh Kapoor stepped down as CEO and from the Board on 
2 September 2019 and retired from the Company on 31 December 
2019. His remuneration arrangements were detailed on page 112  
of last year’s Annual Report.

The single figure table on page 128 of this report sets out the 

value of his package in respect of service whilst a Board member. For 
the remainder of the year his remuneration continued unchanged, 
with his salary, pension, benefits and bonus opportunity remaining the 
same, and detailed on page 129.

Rakesh has outstanding LTIP awards, which will be pro-rated for 
service and are detailed on page 136. These awards are subject to the 
original performance conditions and time horizon.

The Board announced on 21 October 2019 that Adrian Hennah 

will be stepping down as Chief Financial Officer and Executive Director 
when his successor starts, remaining with the Company until his 
retirement date of 21 October 2020 to ensure a seamless transition.

Our approach for 2019 remuneration was unaffected and is as set 

out in this report. For 2020, our approach is set out in detail below:

Base salary
Taxable benefits
Annual bonus

CEO
% change 
2018-19

2%
259%
-95%

Other 
employees 
% change 
2018-19

5%
8%
-71%

It should be noted that the taxable benefits include the value of the 
one off relocation benefits (and tax gross up) in respect of Laxman 
Narasimhan’s move to the UK. As with the change in annual bonus  
for the CEO, the change in bonus for other employees reflects the 
performance of the company in 2019 which resulted in lower bonuses 
in 2019 compared to 2018.

Relative importance of spend on pay
The table below shows Shareholder distributions (i.e. dividends) and 
total employee pay expenditure for 2018 and 2019, along with the 
percentage change in both.

2019 
£m

1,227
1,883

2018 
£m

% change 
2018-19

1,187
1,767

3.4%
6.6%

Salary, benefits and pension will be paid up to the retirement date 
of 21 October 2020.

Total Shareholder distribution
Total employee expenditure

There will be no payments in lieu of notice. 

Eligible for an annual bonus payment in respect of the 2020 
financial year, which will be subject to RB performance over 2020, 
pro-rated for time employed and payable at the time bonuses are 
paid to other RB employees. One-third of this bonus will be 
deferred in RB shares.

The 2018-20 and 2019-21 LTIP awards will remain subject to 
performance against the original performance conditions over the 
respective three-year performance periods. Both of these awards 
will then be subject to a two-year holding period following the 
end of the respective performance periods. 

These LTIP awards will be reduced pro-rata to reflect the 
proportion of the performance period that Adrian is  
employed for.

Exit payments made in the year (audited)
No exit payments were made to Executive Directors during the year.

Payments to past Directors (audited)
No payments were made to past Directors in the year.

Performance graph
The graphs below shows the TSR of the Company and the UK FTSE 
100 Index over the period since 1 January 2010. This shows the 
growth in the value of a hypothetical holding of £100 invested on 
31 December 2009. The FTSE 100 Index was selected on the basis of 
companies of a comparable size in the absence of an appropriate 
industry peer group in the UK.

The table below sets out the single figure of total remuneration 

for the role of CEO over the last ten years.

• 

There will be no 2020-22 LTIP award made to Adrian.

Total Shareholder Return since 1 January 2010

All payments will be made in line with our Shareholder-approved 
Policy, and will be set out in the 2020 Annual Report.

Percentage change in CEO remuneration
The table below shows the percentage change in CEO and CFO 
remuneration (salary, benefits and annual bonus) from the prior year 
compared to the average percentage change in remuneration for all 
UK employees.

The analysis is based on a consistent set of employees, i.e. the 
same individuals or roles appear in the 2018 and 2019 populations.

The percentage change in taxable benefits for other employees 
excludes international transfer benefits as this is volatile from year to 
year based on each individual’s circumstances. 

For 2019, the amounts shown for the CEO reflect the aggregate 

value of the service of Rakesh Kapoor and Laxman Narasimhan for 
their respective periods as CEO.

£ value of £100 invested at 1 January 2010

300

250

200

150

100

50

0

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

RB

FTSE 100

Based on three-month average share price at start and end of period.

133

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

(£000)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

CEO single figure of remuneration
Laxman Narasimhan
Rakesh Kapoor 
Bart Becht
Annual bonus (as a percentage of maximum)
LTIP vesting

£8,411

£4,497
£17,150 £18,076
31%
100% 100% 100%

76%

£6,840 £12,787 £25,527 £15,289

£8,999 £14,314

£4,5991
£938

53% 100%
40%

72% 100%
80%
40%

0%
50%

0%
50%

84%
65%

12%2
0%

1  Includes buyouts in respect of legacy arrangements from previous employer.
2  Zero for Rakesh Kapoor.

Single total figure of 2019 remuneration for Non-Executive Directors and implementation for 2020 (audited) 
The following Non-Executive Director fee policy was in place for the year ended 31 December 2019. The table also sets out the fees that will 
apply from 1 January 2020.

Role

Base fees
Chairman
Non-Executive Director

Additional fees
Chair of Committee
Member of Committee
Designated NED, for engagement with the Company’s workforce
Senior Independent Director

2019 fees

2020 fees

Cash fee

Fee delivered 
in RB shares

Cash fee

Fee delivered 
in RB shares

£375,000
£75,250

£125,000
£16,750

£412,500
£70,250

£137,500
£21,750

£30,000
£15,000
£15,000
£20,000

–
–
–
–

£35,000
£20,000
£20,000
£30,000

–
–
–
–

The table below sets out a single figure for the total remuneration received by each Non-Executive Director for the year ended 31 December 
2019 and the prior year: 

Chris Sinclair
Nicandro Durante
Mary Harris
Pam Kirby
Warren Tucker
Andrew Bonfield1
Mehmood Khan1
Elane Stock1
Sara Mathew

2019 fees

2018 fees 

Cash

Shares

Total

Cash

Shares

Total

£375,000
£125,250
£111,717
£120,250
£90,250
£96,875
£81,875
£84,667
£45,125

£125,000
£16,750
£16,750
£16,750
£16,750
£25,125
£25,125
£22,333
£8,375

£500,000
£142,000
£128,467
£137,000
£107,000
£122,000
£107,000
£107,000
£53,500

£278,128
£105,250
£105,250
£120,250
£90,250
£53,500
£53,500
£32,883

£88,087
£16,750
£16,750
£16,750
£16,750
–
–
–

£366,215
£122,000
£122,000
£137,000
£107,000
£53,500
£53,500
£32,883

1  Directors appointed in the second half of 2018 had the relevant portion of their fees applied in the purchase of shares in relation to 2018 and 2019.

Travel and expenses for Non-Executive Directors are incurred in the normal course of business, for example, in relation to attendance at Board 
and Committee meetings. The costs associated with these are all met by the Company.

134

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Summary of Shareholder voting at the 2019 AGM
The following table shows the results of the voting on the 2018 Directors’ Remuneration Report and 2019 Directors’ Remuneration Policy at the 
2019 AGM:

Approve the 2018 Directors’ Remuneration Report

455,970,845

Votes for

For %

86%

Votes against

Against %

Total Votes withheld

71,561,475

14% 527,532,320

1,368,921

Approve the Directors’ Remuneration Policy

 461,396,628

87%  66,134,073

13%  527,530,701

1,370,761

The Committee has had extensive discussions with Shareholders with a view to obtaining Shareholder support for our remuneration 
arrangements. In particular, last year, following a comprehensive consultation with our major Shareholders, we made a number of changes to the 
Remuneration Policy, to further align Executive Directors’ remuneration with Shareholders’ interests. This resulted in Shareholders supporting the 
2018 Directors’ Remuneration Report and the Directors’ Remuneration Policy, with a significantly increased margin of support compared to the 
previous vote on Policy in 2016. 

The Chair of the Remuneration Committee continues to have ongoing dialogue with Shareholders.

Directors’ service contracts 
Non-Executive Directors have letters of engagement which set out their duties and time commitment expected. They are appointed for an initial 
three-year term, subject to election and annual re-election by Shareholders. Appointments are renewable for subsequent three-year terms by 
mutual consent. Details are set out below:

Name

Date of appointment

Andrew Bonfield
Nicandro Durante
Mary Harris
Mehmood Khan
Pam Kirby
Sara Mathew
Chris Sinclair
Elane Stock
Warren Tucker

1 July 2018
1 December 2013
10 February 2015
1 July 2018
10 February 2015
1 July 2019
10 February 2015 (appointed Chairman from 3 May 2018)
1 September 2018
24 February 2010

Length of service as at  
31 December 2019

Years

Months

1
6
4
1
4
0
4
1
9

6
1
11
6
11
6
11
4
10

Executive Directors’ service contracts contain a 12-month notice period, as set out in the Directors’ Remuneration Policy. The date of 
appointment to the Board for Rakesh Kapoor was 1 September 2011, for Laxman Narasimhan was 16 July 2019 and for Adrian Hennah 
was 12 February 2013. Directors’ service contracts and letters of engagement are available for inspection at the registered office.

External appointments 
Adrian Hennah was paid (and is permitted to retain) £129,500 in respect of his directorship of RELX plc. 

Advisors
Deloitte LLP (Deloitte) was appointed by the Remuneration Committee as independent advisor effective from 1 January 2014 following a review 
of the advisor in late 2013. The Committee undertakes due diligence periodically to ensure that Deloitte remains independent of the Company 
and that the advice provided is impartial and objective. Deloitte is a founding member and signatory of the Code of Conduct for Remuneration 
Consultants, details of which can be found at www.remunerationconsultantsgroup.com. During 2019, Deloitte LLP also provided the Group with 
advice in numerous areas, including corporate and employment taxes, safety consulting, D&I assurance and technology and programme 
management support. These services were provided under separate engagement terms and the Committee is satisfied that the provision of these 
services did not impair Deloitte’s ability to advise the Committee independently. Deloitte’s total fees for the provision of remuneration services 
were £481,200 on the basis of time and materials. 

It should be noted that although we are required to only disclose the value of fees for services which materially assisted the Remuneration 
Committee, as with previous years, we have disclosed the full value of remuneration services from Deloitte which includes advice to management 
and to the Remuneration Committee.

135

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019D I R E C T O R S ’   R E M U N E R AT I O N   R E P O R T   CO N T I N U E D

Directors’ interests in shares and options under the LTIP (audited)

LTIP

Notes Grant date

At 1.1.19

Granted 
during the 
year

Exercised/
vested 
during the 
year

Lapsed 
during the 
year

At 
31.12.19

Option 
price (£)

Market 
price at 
date of 
award (£)

Market 
price at 
date of 
exercise/
vesting (£)

Exercise/vesting 
period

Laxman Narasimhan
Options
Performance-based share 
awards

Adrian Hennah
Options

Performance-based share 
awards

Rakesh Kapoor
Options

Performance-based share 
awards

3 05.08.19

– 150,000

4 05.08.19
4 05.08.19
3 05.08.19

71,557
–
–
84,717
 –  75,000

–

–
–
–

13.2.13
13.2.13
11.12.13
1.12.14
2.12.15
1
1.12.16
2
2 30.11.17
3 10.05.19

704
73,312
92,540
45,000
90,000
76,500
76,500
–

–
–
–
–
–
–
–
80,000

–
73,312
92,540
45,000
–
–
–

– 150,000

63.72

–

May 22-Aug 29

–
–
 –

71,557
84,717
75,000

59.72
59.72
59.72

Mar 20
Mar 21
May 22

–
–
–
–

704
0
0
0
31,500  58,500
76,500
76,500
80,000

–
–

42.61
41.44
46.51
50.57
63.25
67.68
64.99
61.55

–
–
–
–
–
–
–

– May 16-Feb 23
63.73 May 16-Feb 23
63.73 May 17-Dec 23
63.73 May 18-Dec 24
– May 19-Dec 25
– May 20-Dec 26
– May 21-Nov 27
May 22- May 29

2.12.15
1
2
1.12.16
2 30.11.17
3 10.05.19

45,000
38,250
38,250
–

–
–
–
40,000

29,250
–
–
–

15,750
–
–
–

0
38,250
38,250
40,000

–
–
–
–

64.15
66.28
64.86
61.45

61.11
–
–
–

May 19
May 20
May 21
May 22

5.12.11 164,514
3.12.12 329,028
11.12.13
627
11.12.13 205,007
1.12.14 200,000
2.12.15 400,000
1
2
1.12.16 300,000
2 30.11.17 200,000

2.12.15 240,000
1
2
1.12.16 150,000
2 30.11.17 100,000

–
–
–
–
–
–
–
–

– 164,514
–
– 329,028
–
–
627
–
– 205,007
–
200,000
–
– 140,000 260,000
– 300,000
–
66,667 133,333
–

31.20
38.06
47.83
46.51
50.57
63.25
67.68
64.99

–
–
–
–
–
–
–
–

– May 15-Dec 21
– May 16-Dec 22
– May 17-Dec 23
– May 17-Dec 23
– May 18-Dec 24
– May 19-Dec 25
– May 20-Dec 26
– May 21-Nov 27

–  156,000  84,000
–
–
–
–

33,334

–
– 150,000
66,666

–
–
–

64.15
66.28
64.86

61.11
–
–

May 19
May 20
May 21

Notes
1  As disclosed in last year’s report, vesting of the award made in December 2015 was 65% for the CEO and the CFO. This vested following the AGM in 2019 and any unvested award lapsed. 
2  Vesting of the LTIP is subject to the achievement of the following compound average annual growth (CAGR) in adjusted EPS over the three financial years prior to the vesting date. 

EPS CAGR for awards granted in 2016-17
Proportion of awards vesting (%)

<6%
Nil

6%
20%

Between 6% and 10% ≥10%
100%

Straight-line vesting between 
20% and 100%

136

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20193  Vesting of the LTIP is subject to the achievement of the following compound average annual growth (CAGR) in Adjusted EPS, Net revenue and ROCE over the three financial years prior to 

the vesting date.

EPS growth (3-year CAGR)
(50% weighting – 25% actual FX; 25% constant FX)

Net Revenue growth (3-year CAGR)
(25% weighting)

ROCE (final year) 
(25% weighting)

Threshold (20% vesting) Maximum (100% vesting)

4%

2%

9%

6%

10.8%

12.8%

4  Buyout awards as disclosed on page 125. These vest subject to PepsiCo performance and accrue dividends.

Executive employees also participate in the all-employee Sharesave Scheme on the same basis as all other employees. The table below details 
options held. 

Sharesave Scheme

Laxman Narasimhan

Adrian Hennah

Rakesh Kapoor

Granted 
during the 
year

Exercised 
during the 
year

Lapsed 
during the 
year

At 
31.12.19

Option 
price (£)

Market 
price at 
exercise 
(£)

Exercise period

379

–
–
316

–

–

403
–
–

–

–

–
–
–

–

379

–
307
316

509

47.44

37.20
48.71
47.44

58.86

–

Feb 23-Jul 23

63.83
–
–

Feb 19-Jul 19
Feb 21-Jul 21
Feb 25-Jul25

–

Feb 22-Jul 22

Grant date

At 1.1.19

02.09.19

04.09.13
01.09.15
02.09.19

02.09.16

–

403
307
–

509

There have been no changes to the Directors’ interests as set out in the above tables between 31 December 2019 and 26 March 2020.

Directors’ interests in the share capital of the Company (audited)
The Directors in office at the end of the year and those in office at 26 March 2020 had the following beneficial interests in the ordinary shares of 
the Company:

Andrew Bonfield
Nicandro Durante
Mary Harris
Adrian Hennah
Laxman Narasimhan
Mehmood Khan
Pam Kirby
Sara Mathew1
Chris Sinclair
Elane Stock
Warren Tucker

26 March 
2020

31 December 
2019

31 December 
2018

226
718
2,323
147,900
33,780
227
3,596
75
5,138
2,061
3,614

226
718
2,323
147,900
0
227
3,596
75
5,138
2,061
3,614

0
579
2,114
104,190
0
0
3,452
–
4,062
0
2,471

1  Sara Mathew held her shares in the form of 378 American Depository Receipts. Each ADR is equivalent to five ordinary shares at 10 pence each in the Company.
2  No person who was a Director (or a Director’s connected person) on 31 December 2019 and at 26 March 2020 had any notifiable share interests in any subsidiary.
3  The Company’s Register of Directors’ Interests (which is open to inspection) contains full details of Directors’ shareholdings and options to subscribe for shares.

As approved and signed on behalf of the Board of Directors,

Mary Harris
Chair of the Remuneration Committee
26 March 2020

137

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
 
 
 
R E P O R T   O F   T H E   D I R E C T O R S

Introduction 
The Directors present their report, together with the Financial 
Statements of the Group for the year ended 31 December 2019,  
in accordance with s415 of the Companies Act 2006 (CA 2006). 

In accordance with s414C of CA 2006 certain matters required  

to be included in this Directors’ Report are included in the Strategic 
Report on pages 01 to 77. The Strategic Report includes an indication 
of the likely future developments of the business, research and 
development activities of the Group and details of important events 
affecting the Company. The Corporate Governance Report can be 
found on pages 86 to 96 and is deemed to be incorporated into this 
Directors’ Report by reference. 

Further disclosure requirements contained in CA 2006, Schedule 7 
of the Large and Medium-sized Companies and Groups (Accounts and 
Reports) Regulations 2008, Part 3 of the Companies (Miscellaneous 
Reporting) Regulations 2018 and the Financial Conduct Authority’s (FCA) 
Listing Rules, Disclosure Guidance and Transparency Rules, which are 
deemed to form part of the management report can be found on the 
following pages of the Annual Report for the year ended 31 December 
2019, and are incorporated into this Directors’ Report by reference:

Acquisitions and disposals

Awards under employee share schemes

Corporate Governance Statement including internal 
control and risk management statements

Statement of Directors’ Responsibilities, including 
disclosure of information to the Auditor

Disclosure of greenhouse gas (GHG) emissions

Employment policy and employee involvement

Engagement with employees, suppliers, customers 
and others

Page

200

196-199

86-96

141

57

139-140

12-47 and 56-57

Environmental, social and governance (ESG) matters

12-47 and 56-57

Financial risk management and financial instruments

179-186

Future developments in the business

Post Balance Sheet events

Research and development activities

Shareholder information

1-77

203

12-47 and 56-57

223-225

Sustainability and corporate responsibility

12-47 and 56-57

Viability Statement

77

Information on subsidiaries of the Company, including overseas 
branches, can be found in Note 11 (Subsidiary Undertakings) to the 
Parent Company Financial Statements (pages 205 to 222). Information 
on the Board’s stakeholder engagement and activities is set out in the 
s172 Statement found on pages 46 to 47. 

There is no additional information requiring disclosure under 

Listing Rule 9.8.4R. 

Results and dividends 
The Consolidated Income Statement can be found on pages 152 to 
153. The loss for the year attributable to equity Shareholders of the 
Company amounted to -£4,199 million. 

In July 2019, the Directors resolved to pay an interim dividend of 
73.0 pence per ordinary share (2018: 70.5 pence), which was paid to 
Shareholders on 26 September 2019.

The Directors recommend a final dividend for the year of 101.6 

pence per share (2018: 100.2 pence) which, together with the interim 

dividend, makes a total for the year of 174.6 pence per share (2018: 
170.7 pence). During the year no Shareholders waived their right to 
receive dividend payments.

The final dividend, if approved by the Shareholders at the 

forthcoming Annual General Meeting of the Company, will be paid on 
28 May 2020 to Shareholders on the register at the close of business 
on 17 April 2020.

Directors
The members of the Board and biographical details of the Directors 
are set out on pages 78 to 83 and form part of this report. Rakesh 
Kapoor retired as Chief Executive Officer of the Company on 
2 September 2019. 

Appointment of Directors 
The Board’s power to appoint Directors is contained in the Company’s 
Articles of Association (the Articles) and all appointments are made in 
accordance with the UK Corporate Governance Code 2018 (the Code). 
Under the terms of reference of the Nomination Committee, all 
Director appointments must be recommended by the Nomination 
Committee for approval by the Board of Directors. 

All Directors must submit themselves for re-election each year  
at the AGM. At the 2020 AGM all Directors will offer themselves for 
election or re-election in compliance with the Code, except Warren 
Tucker who will retire immediately after the AGM and Adrian Hennah 
who is stepping down from the Board on 9 April 2020. Details of the 
Directors standing for election or re-election can be found in the 2020 
Notice of Annual General Meeting. Information on the service 
agreements of Executive Directors can be found in the Directors’ 
Remuneration Report on pages 117 to 137. The letters of appointment 
of the Non-Executive Directors are available for inspection at the 
Company’s registered office. 

Powers of Directors 
The Board of Directors is responsible for the management of the 
business of the Company and may exercise all powers of the Company 
subject to the provisions of the Company’s Articles and the CA 2006. 
The Articles contain specific provisions and restrictions regarding 

the Company’s power to borrow money. Powers relating to the 
alteration of share capital are also included in the Articles and 
Shareholders are asked to renew such authorities each year at the 
AGM. A copy of the Articles is available on the Company’s website  
at www.rb.com or can be obtained upon written request from  
the Company Secretary or the UK Registrar of Companies,  
Companies House. 

Directors’ insurance and indemnities 
The Company indemnifies the Directors and Officers of the Company 
and any Group subsidiary to the extent permitted by s236 of CA 2006 
and the FCA Listing Rules in respect of the legal defence costs for 
claims against them and third-party liabilities. The indemnity would 
not provide cover for a Director or Officer if that individual was found 
to have acted fraudulently or dishonestly. The Directors’ and Officers’ 
liability insurance cover was maintained throughout the year ended 
31 December 2019 at the Company’s expense.

Directors’ interests
A statement of Directors’ interests in the share capital of the Company 
is shown on page 137 of the Directors’ Remuneration Report. Details 
of Executive Directors’ options to subscribe for shares in the Company 
are included on page 136 in the audited part of the Directors’ 
Remuneration Report.

138

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019During the year, none of the Directors had a material interest in any 
derivative or financial instrument relating to the Company’s shares. 
Details of the Directors’ remuneration are disclosed in the Directors’ 
Remuneration Report on pages 117 to 137.

No Director has a material interest in any ‘contract of significance’ 
(as defined by the FCA) to which the Company, or any of its subsidiary 
undertakings, is a party as at 31 December 2019. 

Share capital
As at 31 December 2019, the Company’s issued share capital consisted 
of 736,535,179 ordinary shares of 10 pence each of which 
709,746,644 were with voting rights and 26,788,535 ordinary shares 
were held in treasury. Each share carries the right to one vote at 
general meetings of the Company. Details of changes to the ordinary 
shares issued and of options and awards granted during the year are 
set out in Notes 23 and 24 to the Financial Statements. 

The rights and obligations attached to the ordinary shares are 
contained in the Company’s Articles. There are no restrictions on  
the voting rights attached to the Company’s ordinary shares or the 
transfer of securities in the Company except in the case of transfers  
of securities:

• 

• 

that certain restrictions may from time to time be imposed by 
laws and regulations (for example, insider trading laws); and 

pursuant to the Listing Rules of the United Kingdom Listing 
Authority whereby certain employees of the Company require  
the approval of the Company to deal in the Company’s  
ordinary shares. 

No person holds securities in the Company which carry special voting 
rights with regard to control of the Company. The Company is not 
aware of any agreements between holders of securities that may result 
in restrictions on the transfer of securities or on voting rights.

Allotment of shares 
At the 2019 AGM, authority was granted to the Directors under s551 
of CA 2006 to allot shares or grant rights to subscribe for, or convert 
any security into shares of the Company. The authority granted to the 
Directors will expire at the conclusion of this year’s AGM. At the 2020 
AGM, a resolution will be proposed to the Shareholders to renew the 
Directors’ authority to allot equity shares representing approximately 
one-third of the Company’s issued share capital as at the latest 
practicable date prior to the publication of the Notice of AGM.

In accordance with the Investment Association Share Capital 

Management Guidelines, Directors will once again seek authority to 
allot further ordinary shares, in connection with a pre-emptive offer  
by way of a rights issue, up to a further one-third of the Company’s 
existing issued share capital on the same date. The authorities sought 
would, if granted, expire at the earlier of six months after the 
Company’s next accounting reference date, or at the conclusion of the 
AGM of the Company held in 2021, whichever is the sooner.

Under s561 CA 2006, Shareholders have a right of first refusal in 

relation to certain issues of new shares. A special resolution will also 
be proposed to renew the Directors’ power to make non-pre-emptive 
issues for cash up to a nominal amount representing less than 10% of 
the Company’s issued share capital as at the latest practicable date 
prior to the publication of the Notice of AGM. The resolution would 
also permit Directors, within the same aggregate limit, to sell for cash, 
shares that may be held by the Company in treasury.

In accordance with the Pre-Emption Group’s Statement of 
Principles, the Investment Association Share Capital Management 
Guidelines and the Pensions and Lifetime Savings Associations’ 

Corporate Governance Policy and Voting Guidelines 2019, the 
Directors confirm their intention that, other than in relation to a rights 
issue, no more than 5% of the issued ordinary share capital of the 
Company, exclusive of treasury shares, will be issued for cash on a 
non-pre-emptive basis and no more than 7.5% of the share capital of 
the Company, exclusive of treasury shares, will be allotted for cash 
under a non-pre-emptive basis over a rolling three-year period without 
prior consultation with Shareholders, in each case other than in 
connection with an acquisition or specified capital investment which is 
announced contemporaneously with the allotment or which has taken 
place in the preceding six-month period and is disclosed in the 
announcement of the allotment.

This authority will maintain the Company’s flexibility in relation  

to future share issues, including issues required to finance business 
opportunities, should appropriate circumstances arise.

Authority to purchase own shares
Authority was granted to the Directors at the 2019 AGM for the 
purposes of s701 of CA 2006 to repurchase shares in the market and 
this authority remains valid until the conclusion of this year’s AGM. 
There were no share repurchases during 2019.

At the 2020 AGM, the Directors will seek to renew the authority 

granted to them. Such authority, if approved, will be limited to a 
maximum of 70 million ordinary shares, representing less than 10% of 
the Company’s issued ordinary share capital (excluding treasury shares) 
calculated as at the latest practicable date prior to publication of the 
Notice of AGM, and sets the minimum and maximum prices which 
may be paid.

The Company’s present intention is to hold shares acquired under 

this authority in treasury to satisfy outstanding awards under 
employee share incentive plans.

Change of control and significant agreements 
There are a number of agreements that take effect, alter or terminate 
upon a change of control of the Company following a takeover, such 
as commercial contracts, bank agreements, property lease 
arrangements and employee share plans. None of these are deemed to 
be significant in terms of their potential impact on the business of the 
Group as a whole.

There are no significant agreements between the Company and 

its Directors or employees providing for compensation for loss of office 
or employment that occurs because of a takeover bid, except that 
provisions of the Company’s share plans may cause options and 
awards granted under such plans to vest on a takeover.

There is no information that the Company is required to disclose 

about persons with whom it has contractual or other arrangements 
with, which are essential to the business of the Company.

Employees
During 2019, the Group employed an average of 42,400 (2018: 
42,400) employees worldwide, of whom 4,025 (2018: 3,654) were 
employed in the UK. The Group is committed to the principle of equal 
opportunity in employment: no applicant or employee receives less 
favourable treatment on the grounds of nationality, age, gender, 
religion, race, ethnicity or disability.

Employment applications are considered on the basis of a 

person’s aptitude and ability, and fair consideration is given to all 
applications regardless of disability. Where an employee becomes 
disabled during their employment, every practical effort is made to 
assist the employee in continuing their employment and to arrange 
appropriate training. 

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019R E P O R T   O F   T H E   D I R E C T O R S   CO N T I N U E D

It is essential to the continued improvement in efficiency and 
productivity throughout the Group that each employee understands 
the Group’s strategies, policies and procedures. Open and regular 
communication with employees at all levels is an essential part of the 
management process. Regular departmental meetings are held where 
opinions of employees are sought on a variety of issues. The Group 
operates multi-dimensional internal communications programmes 
which include the provision of a Group intranet and the publication  
of regular Group newsletters.

A continuing programme of training and development reinforces 
the Group’s commitment to employee development. The Group aims 
to provide all employees with equal opportunities and the freedom to 
succeed at work and recognises the importance of employee health 
and well-being. RB’s values create an inclusive environment for 
employees to act with integrity, responsibility and consistency and 
have been further enhanced in early 2020 with our renewed purpose, 
fight and compass set out on pages 10 to 11. 

Employee matters, incentives and share ownership 
Group incentive schemes reinforce financial and economic factors 
affecting the performance of the business. Employees typically have 
three to five performance objectives which are directly linked to their 
job and their specific contribution to the overall performance of the 
Group. In addition, presentations, videos and Q&A sessions are held 
for employees around the world on publication of the Group’s 
financial results to provide employees with awareness of the financial 
and economic factors affecting the Company’s performance, and so 
that employee views are fed back to management and taken into 
account when decisions are made. 

The Company operates three all employee share plans, through 

these schemes, the Board encourages employees to become 
Shareholders and to participate in the Group’s employee share 
ownership schemes, should they so wish. Savings-related share plans 
covering most of the world give employees the opportunity to acquire 
shares in the Company by means of regular savings. We currently have 
more than 55% of eligible employees participating. Further details on 
employee share plans and awards made under executive share plans 
can be found in Note 24 on page 196 of the Financial Statements.

Political donations
During the year, the Company and its subsidiaries did not make any 
political donations or incur any expenditure, nor were any 
contemplated. In keeping with previous practice, at the forthcoming 
AGM Shareholders will be asked in accordance with s366 and s376 of 
CA 2006 to approve, on a precautionary basis, for the Company and 
its subsidiaries to make political donations and incur political 
expenditure for period ending 31 December 2020. 

Financial instruments and risk
The financial risk management objectives and policies of the Group are 
set out in Note 14, page 179 of the Financial Statements. The Note 
sets out information on the Company’s policy for hedging each major 
types of forecasted transactions for which hedge accounting is used, 
and our exposure to currency, price risk, credit risk, liquidity risk and 
cash flow risk. 

Amendment to Articles of Association 
The Articles of the Company were adopted in 2012 and amended  
in 2015. Any amendments to the Articles may be made in  
accordance with the provisions of CA 2006 by special resolution  
of the Shareholders.

Independent Auditor
The External Auditor, KPMG LLP (KPMG), has indicated its willingness 
to continue in office and a resolution proposing the reappointment of 
KPMG, and to authorise the Audit Committee to determine its 
remuneration for the financial year ending 31 December 2020, will be 
proposed at the forthcoming AGM. In accordance with section 418(2) 
of the CA 2006, each of the Directors holding office at the date of this 
report confirm that: 

• 

• 

so far as the Director is aware, there is no relevant audit 
information of which the Company’s Auditor is unaware; and 

he or she has taken all of the steps that he or she ought to have 
taken as a Director in order to make himself or herself aware of 
any relevant audit information and to establish that the 
Company’s Auditor is aware of that information. 

Substantial shareholdings
As at 31 December 2019, pursuant to DTR 5 of the FCA’s Disclosure 
Guidance and Transparency Rules, the Company had received the 
following notices of substantial interests (3% or more) in the total 
voting rights of the Company:

Holder

Massachusetts Financial 
Services Company and/or 
its subsidiaries

Date of last TR-1 
notification

Nature of 
interest

% of voting 
rights

16 January 20131

Indirect

5.00

1  Under a s.793 CA 2006 request, Massachusetts Financial Services Company confirmed  
on 3 February 2020 that its aggregate holding had decreased to 49,321,030 shares.  
The voting percentage was not disclosed. 

As at 26 March 2020, the Company has not received any further 
notifications under DTR 5 of the Disclosure Guidance and Transparency 
Rules. 

Application of the UK Corporate Governance Code 2018
We report against the requirements of the UK Corporate Governance 
Code 2018 (the Code) issued by the Financial Reporting Council. 
Details of how the Company has applied the Code principles and 
provisions can be found in the Corporate Governance Report on 
pages 86 to 96.

Annual General Meeting (AGM)
The forthcoming AGM of Reckitt Benckiser Group plc will be held on 
12 May 2020 at 3.00pm at 103-105 Bath Road, Slough, Berkshire, 
SL1 3UH.

A separate Notice of Meeting, setting out the resolutions to be 

proposed to Shareholders, is available at www.rb.com. The Board 
considers that each of the resolutions is in the best interests of the 
Company and the Shareholders as a whole. The Directors unanimously 
recommend that Shareholders vote in favour of all the resolutions as 
they intend to do so in respect of their own beneficial holdings.

By Order of the Board

Rupert Bondy
Company Secretary
Reckitt Benckiser Group plc
103-105 Bath Road
Slough, Berkshire SL1 3UH
Company registration number: 6270876
Legal Entity Identifier: 5493003JFSMOJG48V108
26 March 2020

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Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019S TAT E M E N T   O F   D I R E C T O R S ’   R E S P O N S I B I L I T I E S   
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Under applicable law and regulations, the Directors are also 
responsible for preparing a Strategic Report, Directors’ Report, 
Directors’ Remuneration Report and Corporate Governance Statement 
that comply with that law and those regulations.

The Directors are responsible for the maintenance and integrity  

of the corporate and financial information included on the Company’s 
website. Legislation in the UK governing the preparation and 
dissemination of Financial Statements may differ from legislation  
in other jurisdictions.

Responsibility statement of the Directors in respect of the 
annual financial report
We confirm that to the best of our knowledge:

• 

• 

the Financial Statements, prepared in accordance with the 
applicable set of accounting standards, give a true and fair view 
of the assets, liabilities, financial position and profit or loss of the 
Company and the undertakings included in the consolidation 
taken as a whole; and 

the Annual Report and Financial Statements includes a fair review 
of the development and performance of the business and the 
position of the issuer and the undertakings included in the 
consolidation taken as a whole, together with a description  
of the principal risks and uncertainties that they face. 

We consider the Annual Report and Financial Statements, taken  
as a whole, is fair, balanced and understandable and provides the 
information necessary for Shareholders to assess the Group’s position 
and performance, business model and strategy.

Rupert Bondy
Company Secretary
Reckitt Benckiser Group plc
103-105 Bath Road
Slough, Berkshire SL1 3UH

26 March 2020

The Directors are responsible for preparing the Annual Report and the 
Group and Parent Company Financial Statements in accordance with 
applicable law and regulations.

Company law requires the Directors to prepare Group and Parent 
Company Financial Statements for each financial year. Under that law 
they are required to prepare the Group Financial Statements in 
accordance with International Financial Reporting Standards as 
adopted by the European Union (IFRSs as adopted by the EU) and 
applicable law and have elected to prepare the Parent Company 
Financial Statements in accordance with UK accounting standards, 
including FRS 102, ‘The Financial Reporting Standard applicable in the 
UK and Republic of Ireland’.

Under company law the Directors must not approve the Financial 
Statements unless they are satisfied that they give a true and fair view 
of the state of affairs of the Group and Parent Company and of their 
profit or loss for that period. In preparing each of the Group and 
Parent Company Financial Statements, the Directors are required to:

• 

select suitable accounting policies and then apply them 
consistently; 

•  make judgements and estimates that are reasonable, relevant, 

reliable and prudent; 

• 

• 

• 

• 

for the Group Financial Statements, state whether they have been 
prepared in accordance with IFRSs as adopted by the EU and 
IFRSs as issued by the International Accounting Standards Board 
(IASB) and due to a requirement of the US SEC, state they have 
been prepared in accordance with IFRSs as issued by the 
International Accounting Standards Board (IASB); 

for the Parent Company Financial Statements, state whether 
applicable UK accounting standards have been followed, subject 
to any material departures disclosed and explained in the parent 
Company Financial Statements; 

assess the Group and Parent Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going 
concern; and 

use the going concern basis of accounting unless they either 
intend to liquidate the Group or the Parent Company or to cease 
operations, or have no realistic alternative but to do so. 

The Directors are responsible for keeping adequate accounting records 
that are sufficient to show and explain the Parent Company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the Parent Company and enable them to ensure 
that its Financial Statements comply with the Companies Act 2006. 
They are responsible for such internal control as they determine is 
necessary to enable the preparation of Financial Statements that are 
free from material misstatement, whether due to fraud or error, and 
have general responsibility for taking such steps as are reasonably 
open to them to safeguard the assets of the Group and to prevent  
and detect fraud and other irregularities.

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STATEMENTS

Contents of Financial Statements
Independent Auditor’s Report

143 

152 

Financial Statements

Subsidiary Undertakings

212 
223  Shareholder Information

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1 Our opinion is unmodified 
We have audited the Financial Statements of Reckitt Benckiser Group 
plc (the “Parent Company”) and its subsidiaries (together the “Group”) 
for the year ended 31 December 2019 which comprise the Group 
Income Statement, Group Statement of Comprehensive Income, 
Group Balance Sheet, Group Statement of Changes in Equity, Group 
Cash Flow Statement, and the related Notes, including the accounting 
policies in Note 1 to the Financial Statements, and the Parent Company 
Balance Sheet, Parent Company Statement of Changes in Equity and 
the related Notes, including the accounting policies in Note 1 to the 
Parent Company Financial Statements. 

In our opinion:

Basis for opinion
We conducted our audit in accordance with International Standards on 
Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities are 
described below. We believe that the audit evidence we have obtained 
is a sufficient and appropriate basis for our opinion. Our audit opinion 
is consistent with our report to the Audit Committee. 

We were first appointed as auditor by the Shareholders on 3 May 
2018. The period of total uninterrupted engagement is for the two 
financial years ended 31 December 2019. We have fulfilled our ethical 
responsibilities under, and we remain independent of the Group in 
accordance with, UK ethical requirements including the FRC Ethical 
Standard as applied to listed public interest entities. No non-audit 
services prohibited by that standard were provided. 

• 

• 

• 

• 

the Financial Statements give a true and fair view of the state  
of the Group’s and of the Parent Company’s affairs as at 
31 December 2019 and of the Group’s loss for the year  
then ended; 

the Group Financial Statements have been properly prepared in 
accordance with International Financial Reporting Standards as 
adopted by the European Union (“IFRS as adopted by the EU”); 

the Parent Company Financial Statements have been properly 
prepared in accordance with UK accounting standards, including 
FRS 102 The Financial Reporting Standard applicable in the UK 
and Republic of Ireland; and 

Overview

Materiality: 
Group Financial 
Statements as a 
whole 

Coverage

the Financial Statements have been prepared in accordance with 
the requirements of the Companies Act 2006 and, as regards the 
Group Financial Statements, Article 4 of the IAS Regulation. 

Recurring risks 

Additional opinion in relation to IFRS as issued by the IASB: 
As explained in Note 1 to the Group Financial Statements, in addition 
to complying with its legal obligation to apply IFRS as adopted by the 
EU, the Group has also applied IFRS as issued by the International 
Accounting Standards Board (“IASB”). 

In our opinion the Group Financial Statements have been properly 
prepared in accordance with IFRS as issued by the IASB. 

£150 million (2018: £140 million) 
4.8% (2018: 4.6%) of Group loss before tax 
normalised to exclude exceptional adjusting 
items as disclosed in Note 3

81% (2018: 82%) of Group Net Revenue 
87% (2018: 77%) of total profits and losses 
that made up Group loss before tax

vs 2018 

Recoverability of goodwill and 
indefinite life intangible assets 
relating to Infant and Child 
Nutrition (“IFCN”) 

Provision for uncertain tax positions 

Revenue recognition in relation to 
trade spend 

Recoverability of Parent Company’s 
investment in subsidiaries 

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2 Key audit matters: our assessment of risks of material misstatement 
Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the Financial Statements and 
include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which had the 
greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. We 
summarise below the key audit matters, in decreasing order of audit significance, in arriving at our audit opinion above, together with our key 
audit procedures to address those matters and, as required for public interest entities, our results from those procedures. These matters were 
addressed, and our results are based on procedures undertaken, in the context of, and solely for the purpose of, our audit of the Financial 
Statements as a whole, and in forming our opinion thereon, and consequently are incidental to that opinion, and we do not provide a separate 
opinion on these matters. 

Recoverability of goodwill and 
indefinite life intangible assets 
relating to IFCN 

(£10,913 million; 2018: 
£16,407 million) 

Refer to page 108 (Audit Committee 
Report), Note 1 on page 159 
(accounting policy) and Note 9  
on pages 172 to 175 (financial 
disclosures). 

The risk

Our response

Forecast-based valuation:

Our procedures included: 

The recoverability of goodwill and 
indefinite life intangible assets relating to 
the Infant and Child Nutrition (“IFCN”) 
cash generating unit (“CGU”) is assessed 
using forecast financial information  
within a discounted cash flow model  
(“the model”). 

The model is highly sensitive to changes  
in key assumptions, relating to forecast 
financial performance, in particular Net 
Revenue growth and operating margins,  
as well as external factors such as future 
growth of the category as a whole, 
discount rates and terminal growth rates. 

In the current year the Group has 
recognised an impairment loss of  
£5,037 million against IFCN goodwill.  
This primarily reflects: 

• 

• 

• 

the accelerated deterioration in birth 
rates and GDP growth in China, a 
significant IFCN market; 

increased competition from domestic 
Chinese companies, driven by 
regulation and changing consumer 
tastes; and 

increased competitive pricing in 
bidding for The Special Supplemental 
Nutrition Program for Women, Infants 
and Children (known as “WIC”) state 
contracts in the USA, a significant 
IFCN market. 

The valuation of the IFCN CGU – and 
consequent impairment loss – is subject to 
a high degree of estimation uncertainty. 

Where a substantial impairment must  
be recognised, there may be incentive  
for the Group to use assumptions that  
are excessively cautious, leading to  
an overstatement of the impairment. 
Conversely, if assumptions are 
over-optimistic, the impairment  
loss may be understated. 

Methodology implementation: With the assistance of 
our own modelling specialists, we critically assessed the 
interaction of key assumptions and drivers within the model 
to ensure that the output calculated as intended, and that 
the methodology behind the calculation was reasonable. 

Sensitivity analysis: We considered the sensitivity of each 
assumption, identified changes to these assumptions since 
previous forecasts, and focused our attention on those 
assumptions we considered to be most sensitive, 
judgemental or otherwise prone to management bias. 

Historical comparisons: 

•  We compared the performance of IFCN since 

acquisition against plan and evaluated this in relation 
to forecast growth. 

•  We challenged the Group on the integrity of the 

Group’s innovation pipeline, and its ability to deliver 
forecast Net Revenue growth by assessing the Group’s 
past experience in bringing new or improved products 
to market, and evaluated how that experience can be 
applied to the IFCN product category. 

•  We critically challenged the operating margin 

projections by reference to those achieved historically, 
forecast volume growth and with reference to the 
marketing and R&D spend required to deliver forecast 
Net Revenue growth. 

Benchmarking assumptions: 

•  We critically evaluated the delta between Net Revenue 
growth assumptions within the model and external 
market data relating to projected growth for the 
product category as a whole. For China in particular, 
we considered the extent to which category growth 
assumptions reflected the latest sentiment on birth 
rates, GDP growth, and the rise of domestic 
competitors. 

•  We benchmarked Gross Margin assumptions against 
industry competitors, and external market volume 
growth forecasts. We also benchmarked the terminal 
growth rate assumptions against long-term estimates 
of GDP growth and inflation in key markets, and 
considered the appropriateness of real growth in light 
of global declining birth rates.

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Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192 Key audit matters: our assessment of risks of material misstatement continued

The risk

Our response

Recoverability of goodwill and 
indefinite life intangible assets 
relating to IFCN (continued)

The effect of these matters is that, as part 
of our risk assessment, we determined that 
there exists a reasonably possible set of 
changes in these key assumptions that 
would result in a change to the IFCN 
valuation and associated impairment loss 
well in excess of our materiality for the 
Financial Statements as a whole and 
possibly many times that amount. 

It is also important that disclosures give 
relevant information and reflect 
uncertainties inherent in the impairment 
assessment and its outcome. 

Personnel interviews: We compared judgements made 
centrally to direct discussion with local country General 
Managers and Finance Directors. We considered and 
challenged the Group’s assumptions with reference to 
alternative views provided locally. 

Extended scope: We responded to the risk of 
management bias through enhanced market benchmarking, 
increased professional scepticism where market and internal 
forecasts deviated, and extending the scope of our 
valuation specialists to assist in the challenge of key country 
cash flow assumptions. 

Our valuation expertise: We independently derived a 
reasonable range of appropriate discount rates with the 
assistance of our valuation specialists, compared these  
to those calculated by the Group and identified any 
differences in assumptions between the calculations. We 
challenged the Group on any such differences and assessed 
the discount rate in relation to our appropriate range and 
those utilised in previous valuations. 

Assessing transparency: We considered the adequacy of 
the disclosures provided by Note 9 of the Group Financial 
Statements in relation to relevant accounting standards. We 
paid particular attention to transparency of disclosure of the 
events and circumstances that led to the recognition of the 
impairment loss in 2019, and ensuring the sensitivity 
disclosures appropriately reflect uncertainty inherent in the 
assessment of recoverable amount, as well as reasonably 
plausible changes in key assumptions. This included 
assessing whether reasonable possible outcomes that could 
have resulted in a lower impairment were made clear. 

Our results 
We found the resulting estimate of the carrying value of 
goodwill and indefinite life intangible assets after recording 
the impairment loss in the current year to be acceptable 
(2018 result: acceptable) and the disclosures, including  
the reasonable possible outcomes, to be acceptable  
(2018: acceptable). 

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2 Key audit matters: our assessment of risks of material misstatement continued

Provision for uncertain tax 
positions (UTPs) 

(£891 million; 2018: £1,002 million)

Refer to page 108 (Audit Committee 
Report), Note 1 on page 159 
(accounting policy) and Note 21 on 
page 190 (financial disclosures). 

The risk

Our response

Subjective estimate:

Our procedures included: 

Our tax expertise: We used our own international and 
local tax specialists to assist us to: 

• 

• 

Inspect and assess the centrally prepared transfer 
pricing policies to determine whether they reflect the 
risks, activities and substance of each of the entities 
within the supply chain; and 

Assess the Group’s tax positions, its correspondence 
with the relevant tax authorities, and to analyse and 
challenge the assumptions used to determine 
provisions for tax uncertainties based on our 
knowledge and experiences of the application  
of the tax legislation. 

Historical comparisons: We assessed the historical 
accuracy of the provision level following any recent court 
judgements and results of relevant tax authority audits and 
considered the impact on the remaining provision. 

Assessing transparency: We assessed the adequacy  
of the Group’s disclosures in respect of uncertain  
tax positions. 

Our results
We found the level of tax provisioning to be acceptable 
(2018 result: acceptable). 

Due to the Group operating across a 
number of different tax jurisdictions, and 
the complexities of transfer pricing and 
other international tax legislation, it is 
subject to periodic challenge by local tax 
authorities on a range of tax matters 
arising in the normal course of business. 

These challenges by the local tax 
authorities include but are not limited to: 

• 

• 

• 

• 

transfer pricing arrangements relating 
to the Group’s operating model; 

transfer pricing arrangements relating 
to the ownership of intellectual 
property rights that are used across 
the Group; 

deductibility of interest on 
intra-Group borrowings; and 

the European Commission’s ongoing 
State Aid investigations into transfer 
pricing ruling practices of certain 
member states. 

Provision for uncertain tax positions 
requires the Directors to make judgements 
and estimates in relation to tax issues  
and exposures. 

The effect of these matters is that, as part 
of our risk assessment, we determined that 
the estimates of uncertain tax positions has 
a high degree of estimation uncertainty, 
with a potential range of reasonable 
outcomes greater than our materiality for 
the Financial Statements as a whole. 

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Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192 Key audit matters: our assessment of risks of material misstatement continued

Revenue recognition in relation 
to trade spend 

Net Revenue (12,846 million; 2018: 
12,597 million) 
Trade spend accrual (£1,095 million; 
2018: £1,025 million) 

Refer to page 108 (Audit Committee 
Report), Note 1 on page 159 
(accounting policy) and Note 20 on 
page 190 (financial disclosures). 

The risk

Our response

Subjective estimate:

Our procedures included:

The Group regularly enters into complex 
arrangements providing pricing, placement 
and other promotional rebates and 
allowances to its customers. These trade 
spend arrangements can vary in complexity 
by market, product category and customer.

Revenue is measured net of outflows 
arising from such arrangements which – for 
agreements or practices spanning a period 
end – requires an estimate of the extent 
and value of future activity. These 
estimates can be subjective and require the 
use of assumptions that are susceptible to 
management bias.

The effect of these matters is that, as part 
of our risk assessment, we determined that 
the estimation of trade spend accruals has 
a high degree of estimation uncertainty, 
with a potential range of reasonable 
outcomes greater than our materiality for 
the Financial Statements as a whole. 

Accounting policies: We assessed the appropriateness  
of the Group’s revenue recognition accounting policies, 
including the recognition criteria for trade spend.

Tests of detail: For both risk-based and representative 
samples of trade spend accruals, we:

• 

• 

• 

• 

recalculated the estimate to assess whether it was 
mathematically accurate;

identified the key assumptions in the calculation  
of each accrual selected, such as forecast volumes; 

agreed those assumptions to relevant documentation, 
such as invoices received after the balance sheet date, 
customer agreements or third-party consumption 
data; and

considered whether the assumptions utilised were 
acceptable within the context of relevant external data 
points and the Group’s historic experience of 
comparable trade spend arrangements.

Tests of detail: We tested the completeness of trade 
spend accruals by identifying promotional activity in the 
subsequent financial period and assessed whether these 
required an accrual at the Balance Sheet date.

Assessing transparency: We assessed the adequacy of 
the Group’s disclosures in relation to the degree of 
estimation involved in arriving at the trade spend accrual 
and the amount of trade spend recognised. 

Our results
We found the trade spend accrual and related Net Revenue 
recognised to be acceptable (2018 result: acceptable). 

Recoverability of Parent 
Company’s investment in 
subsidiaries 

(£14,963 million, 2018:  
£14,949 million) 

Note 1 on page 207 (accounting 
policy) and Note 2 on page 209 
(financial disclosures). 

Low risk, high value:

Our procedures included:

The carrying amount of the Parent 
Company’s investment in subsidiaries 
represents 99.7% (2018: 99.7%) of the 
Parent Company’s total assets. Its 
recoverability is not at a high risk of 
significant misstatement or subject to 
significant judgement. However, due to its 
materiality in the context of the Parent 
Company Financial Statements, this is 
considered to be the area that had the 
greatest effect on our overall Parent 
Company audit. 

Tests of detail: We compared the carrying amount of 
100% of the total investment balance with the direct 
subsidiary draft balance sheet to identify whether their  
net assets, being an approximation of their minimum 
recoverable amount, were in excess of their carrying 
amount and assessing whether the direct subsidiary has 
historically been profit-making.

Comparing valuations: We performed a reconciliation  
to market capitalisation, as the subsidiary owns the entire 
Group excluding its parent. 

Our results
We found the assessment of the Parent Company’s 
recoverability of the investment in subsidiaries to be 
acceptable (2018 result: acceptable). 

We continue to perform procedures over liabilities and contingent liabilities arising from investigations by the US Department of Justice (DoJ) and 
in respect to the South Korea Humidifier Sanitiser (HS) issue. However, following settlement with the DoJ during the year and payments made in 
relation to the HS issue, we have not assessed this as one of the most significant risks in our current year audit and, therefore, it is not separately 
identified in our report this year as a key audit matter. 

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2 Key audit matters: our assessment of risks of material 
misstatement continued
Likewise, we also continue to perform procedures over the 
classification of exceptional items. However, with RB2.0 having broadly 
concluded in 2019 we have not assessed this as one of the most 
significant risks in our current year audit and, therefore, it is not 
separately identified in our report this year as a key audit matter. 

3 Our application of materiality and an overview of the scope 
of our audit 
Materiality
Materiality for the Group Financial Statements as a whole was set at 
£150 million (2018: £140 million), determined with reference to a 
benchmark of Group loss before tax normalised to exclude this year’s 
exceptional adjusting items of £5,240 million as disclosed in Note 3 to 
an adjusted profit of £3,133 million (2018: Group profit before tax 
normalised to exclude exceptional and other adjusting items of £311 
million to an adjusted profit of £3,033 million) as defined in Note 3, of 
which it represents 4.8% (2018: 4.6%). The Group team performed 
procedures on the items excluded from normalised Group loss  
before tax. 

Materiality for the Parent Company Financial Statements as a whole 
was set at £75 million (2018: £75 million) determined with reference to 
a benchmark of Parent Company total assets of £15,011 million (2018: 
£14,997 million) of which it represents 0.5% (2018: 0.5%). 

We agreed with the Audit Committee that we would report to the 
committee any corrected or uncorrected identified misstatements 
exceeding £7.5 million (2018: £7.0 million) in addition to other 
identified misstatements that warranted, in our view, reporting on 
qualitative grounds. We also report to the Audit Committee on 
disclosure matters that are identified when assessing the overall 
presentation of the Financial Statements. 

Scope
The Group operates in more than 60 countries across six continents 
with the largest footprint being in the US and China, and from 
1 January 2018 the Group has been organised into two business  
units being Health and Hygiene Home. 

We scoped the audit by obtaining an understanding of the Group and 
its environment and assessing the risk of material misstatement at the 
Group and component level. We have considered components on the 
basis of their contribution to Group revenue and Group loss before tax 
including whether we had sufficient coverage over each business unit 
and the specific risks in the components. Of the Group’s 388 (2018: 
368) reporting components, component teams in 22 countries (2018: 
23 countries) subjected 44 (2018: 44) to full scope audits for Group 
purposes and 10 (2018: 3) to specified risk-focused audit procedures 
including procedures over revenue, trade spend, inventory, cost of 
sales, PPE, and cash and none (2018: 1) to an audit of account balance 
over inventory, cost of sales, PPE and cash. The components for which 
we specified risk-focused audit procedures (2018: and audit of account 
balance) were not individually financially significant enough to require 
an audit for Group reporting purposes, but did present specific 
individual risks that needed to be addressed. 

14 8

Group loss before tax normalised 
to exclude exceptional adjusting items 
£3,133m (2018: £3,033 million)

Group materiality
£150 million 
(2018: £140 million) 

£150 million
Whole financial 
statements materiality
(2018: £140 million)

£50 million
Range of materiality at 
54 components 
(£7.5 million – £50 million)
(2018: £7.5 million to 
£75 million)

£7.5 million
Misstatements reported 
to the audit committee 
(2018: 7 million)

Group profits and losses 
that made up Group loss 
before tax

13%

1%

1%

23%

87%

(2018: 77%)

4%

72%

79%

86%

Group loss before tax normalised 
to exclude exceptional adjusting items

Group materiality

Group net revenue

19%

2%

18%

1%

81%

(2018: 82%)

81%

Group total assets

14%

1%

10%

1%

1%

86%

(2018: 90%)

88%

85%

Key:  

Full scope for Group audit 
purposes 2019 

Specified risk-focused 
procedures 2019

Full scope for Group audit 
purposes 2018

Specified risk-focused 
procedures 2018

Residual components 2019

Audit of account balances 2018

Residual components 2018

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
3 Our application of materiality and an overview of the scope 
of our audit continued
The remaining 19% (2018: 18%) of Group revenue, 13% (2018: 23%) 
of total profits and losses that made up Group loss before tax and 
14% (2018: 10%) of Group total assets is represented by a number of 
other reporting components, none of which individually represented 
more than 2% (2018: 1%) of any of Group Net Revenue, Group profit 
or loss before tax or Group total assets. For these residual 334 (2018: 
320) components, we performed analysis at an aggregated Group 
level and performed unpredictable procedures at the component level 
to re-examine our assessment that there were no significant risks of 
material misstatement within these. 

Team Structure
The Group team led a global planning conference to discuss key audit 
risks and to obtain input from component and other participating 
locations. 

The Group team instructed component auditors as to the significant 
areas to be covered, including the relevant risks detailed above and the 
information to be reported back. The Group team reviewed and 
approved the component materialities, which ranged from £7.5 million 
to £50 million (2018: £7.5 million to £75 million), having regard to the 
mix of size and risk profile across the components. 

The work on 51 of the 54 (2018: 45 of the 48) components in scope 
was performed by component auditors and the rest, including the 
audit of the Group’s treasury company, were performed by the  
Group team. 

The Senior Statutory Auditor or a senior member of the Group team 
visited 19 (2018: 21) countries, representing 50 (2018: 46) reporting 
components of the 54 (2018: 48) in scope for Group reporting 
purposes. The visits included assessing the audit risk and strategy and 
attending a balance sheet review with Group and/or business unit 
management, local management and component auditors. Video and 
telephone conference meetings were also held with these component 
auditors and 3 that were not physically visited throughout the conduct 
of the audit. This included attending the year end clearance meetings. 
At these visits and meetings, the findings reported to the Group team 
were discussed in more detail. In addition we reviewed the component 
auditors’ key working papers, including assessing the trade spend  
risk identified against the procedures performed, and any further  
work required by the Group team was then performed by the 
component auditor. 

We attended via site visit or telephone calls balance sheet review 
meetings for 4 (2018: 6) components not in scope for the Group audit 
as part of our unpredictable procedures, to reconfirm our risk 
assessment and to further enhance our understanding of the business. 

The Group team routinely reviews the audit documentation of all 
component audits. Following the outbreak of COVID-19, we were 
unable to visit 4 components in China and for which remote access to 
audit documentation is prohibited. We instead extended our oversight 
of those component teams through extended telephone discussions 
over the audit procedures performed. 

4 We have nothing to report on going concern 
The Directors have prepared the Financial Statements on the going 
concern basis as they do not intend to liquidate the Parent Company or 
the Group or to cease their operations, and as they have concluded 

that the Parent Company’s and the Group’s financial position means 
that this is realistic. They have also concluded that there are no 
material uncertainties that could have cast significant doubt over their 
ability to continue as a going concern for at least a year from the date 
of approval of the Financial Statements (“the going concern period”). 

Our responsibility is to conclude on the appropriateness of the 
Directors’ conclusions and, had there been a material uncertainty 
related to going concern, to make reference to that in this audit report. 
However, as we cannot predict all future events or conditions and as 
subsequent events may result in outcomes that are inconsistent with 
judgements that were reasonable at the time they were made, the 
absence of reference to a material uncertainty in this auditor’s report is 
not a guarantee that the Group and the Parent Company will continue 
in operation. 

In our evaluation of the Directors’ conclusions, we considered the 
inherent risks to the Group’s and the Parent Company’s business 
model and analysed how those risks might affect the Group’s and the 
Parent Company’s financial resources or ability to continue operations 
over the going concern period. 

The risks that we considered most likely to adversely affect the Group’s 
and the Parent Company’s available financial resources over this period 
were: 

• 

• 

• 

In relation to the COVID-19 pandemic, disruption at one or more 
of the Group’s key production facilities, the viability of key 
suppliers and customers, and the impact on consumer demand 
for the Group’s brands; 

A product safety issue leading to reputational damage with 
customers, consumers or regulators; and 

The impact of a significant business continuity issue affecting the 
Group’s manufacturing facilities or those of its suppliers.

As these were risks that could potentially cast significant doubt on the 
Group’s and the Parent Company’s ability to continue as a going 
concern, we considered sensitivities over the level of available financial 
resources indicated by the Group’s financial forecasts taking account 
of reasonably possible (but not unrealistic) adverse effects that could 
arise from these risks individually and collectively and evaluated the 
achievability of the actions the Directors consider they would take to 
improve the position should the risks materialise. We also considered 
less predictable but realistic second order impacts, such as erosion of 
customer or supplier confidence or a cyber-security attack, which 
could result in a rapid reduction of available financial resources. 

Based on this work, we are required to report to you if: 

•  we have anything material to add or draw attention to in relation 
to the directors’ statement in Note 1 to the Financial Statements 
on the use of the going concern basis of accounting with no 
material uncertainties that may cast significant doubt over the 
Group and the Parent Company’s use of that basis for a period of 
at least twelve months from the date of approval of the Financial 
Statements; or 

• 

the related statement under the Listing Rules set out on page 141 
is materially inconsistent with our audit knowledge. 

We have nothing to report in these respects, and we did not identify 
going concern as a key audit matter. 

149

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019I N D E P E N D E N T   A U D I T O R ’ S   R E P O R T
T O   T H E   M E M B E R S   O F   R E C K I T T   B E N C K I S E R   G R O U P   P L C
CO N T I N U E D

5 We have nothing to report on the other information in the 
Annual Report 
The Directors are responsible for the other information presented in 
the Annual Report together with the Financial Statements. Our opinion 
on the Financial Statements does not cover the other information and, 
accordingly, we do not express an audit opinion or, except as explicitly 
stated below, any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether, based on our Financial Statements audit work,  
the information therein is materially misstated or inconsistent with  
the Financial Statements or our audit knowledge. Based solely on  
that work we have not identified material misstatements in the  
other information. 

Strategic report and Directors’ report
Based solely on our work on the other information: 

•  we have not identified material misstatements in the Strategic 

report and the Directors’ report; 

• 

• 

in our opinion the information given in those reports for the 
financial year is consistent with the Financial Statements; and 

in our opinion those reports have been prepared in accordance 
with the Companies Act 2006. 

Directors’ remuneration report 
In our opinion the part of the Directors’ remuneration report to be 
audited has been properly prepared in accordance with the Companies 
Act 2006. 

Disclosures of emerging and principal risks and longer-term 
viability
Based on the knowledge we acquired during our Financial Statements 
audit, we have nothing material to add or draw attention to in  
relation to:

• 

• 

• 

the Directors’ confirmation within the Viability Statement on page 
77 that they have carried out a robust assessment of the 
emerging and principal risks facing the Group, including those 
that would threaten its business model, future performance, 
solvency and liquidity; 

the risk management and principal risk disclosures describing 
these risks and explaining how they are being managed and 
mitigated; and 

the Directors’ explanation in the Viability Statement of how they 
have assessed the prospects of the Group, over what period they 
have done so and why they considered that period to be 
appropriate, and their statement as to whether they have a 
reasonable expectation that the Group will be able to continue in 
operation and meet its liabilities as they fall due over the period 
of their assessment, including any related disclosures drawing 
attention to any necessary qualifications or assumptions. 

Under the Listing Rules we are required to review the Viability 
Statement. We have nothing to report in this respect. 

Our work is limited to assessing these matters in the context of only 
the knowledge acquired during our Financial Statements audit. As we 
cannot predict all future events or conditions and as subsequent 
events may result in outcomes that are inconsistent with judgements 
that were reasonable at the time they were made, the absence of 
anything to report on these statements is not a guarantee as to the 
Group’s and Parent Company’s longer-term viability. 

Corporate governance disclosures
We are required to report to you if: 

•  we have identified material inconsistencies between the 

knowledge we acquired during our Financial Statements audit 
and the Directors’ statement that they consider that the annual 
report and Financial Statements taken as a whole is fair, balanced 
and understandable and provides the information necessary for 
Shareholders to assess the Group’s position and performance, 
business model and strategy; or 

• 

the section of the annual report describing the work of the Audit 
Committee does not appropriately address matters 
communicated by us to the Audit Committee. 

We are required to report to you if the Corporate Governance 
Statement does not properly disclose a departure from the provisions 
of the UK Corporate Governance Code specified by the Listing Rules 
for our review. 

We have nothing to report in these respects. 

6 We have nothing to report on the other matters on which we 
are required to report by exception 
Under the Companies Act 2006, we are required to report to you if, in 
our opinion: 

• 

• 

• 

adequate accounting records have not been kept by the Parent 
Company, or returns adequate for our audit have not been 
received from branches not visited by us; or 

the Parent Company Financial Statements and the part of the 
Directors’ Remuneration Report to be audited are not in 
agreement with the accounting records and returns; or 

certain disclosures of Directors’ remuneration specified by law are 
not made; or 

•  we have not received all the information and explanations we 

require for our audit. 

We have nothing to report in these respects. 

150

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20197 Respective responsibilities 
Directors’ responsibilities 
As explained more fully in their statement set out on page 141,  
the Directors are responsible for: the preparation of the Financial 
Statements including being satisfied that they give a true and fair view; 
such internal control as they determine is necessary to enable the 
preparation of Financial Statements that are free from material 
misstatement, whether due to fraud or error; assessing the Group and 
Parent Company’s ability to continue as a going concern, disclosing, as 
applicable, matters related to going concern; and using the going 
concern basis of accounting unless they either intend to liquidate the 
Group or the Parent Company or to cease operations, or have no 
realistic alternative but to do so. 

Auditor’s responsibilities
Our objectives are to obtain reasonable assurance about whether the 
Financial Statements as a whole are free from material misstatement, 
whether due to fraud or other irregularities (see below), or error, and 
to issue our opinion in an auditor’s report. Reasonable assurance is a 
high level of assurance, but does not guarantee that an audit 
conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud,  
other irregularities or error and are considered material if, individually 
or in aggregate, they could reasonably be expected to influence  
the economic decisions of users taken on the basis of the  
Financial Statements. 

A fuller description of our responsibilities is provided on the FRC’s 
website at www.frc.org.uk/auditorsresponsibilities. 

Irregularities – ability to detect
We identified areas of laws and regulations that could reasonably be 
expected to have a material effect on the Financial Statements from 
our general commercial and sector experience and through discussion 
with the Directors and other management as required by auditing 
standards, and from inspection of the Group’s regulatory and legal 
correspondence and discussed with the Directors and other 
management the policies and procedures regarding compliance with 
laws and regulations. We communicated identified laws and 
regulations throughout our team and remained alert to any indications 
of non-compliance throughout the audit. This included communication 
from the Group team to component audit teams of relevant laws and 
regulations identified at the Group level. 

The potential effect of these laws and regulations on the Financial 
Statements varies considerably. 

Firstly, the Group is subject to laws and regulations that directly affect 
the Financial Statements including financial reporting legislation 
(including related companies legislation), distributable profits 
legislation and taxation legislation and we assessed the extent of 
compliance with these laws and regulations as part of our procedures 
on the related financial statement items. 

anti-bribery (reflecting that the Group operates in a number of 
countries where there is an opportunity to engage in bribery given  
the lack of regulation by the local governments), interaction with 
healthcare professionals (reflecting the nature of the Group’s products 
in the Health business unit), competition law (reflecting the nature of 
Group’s business and market positions), consumer product law such as 
product safety and product claims (reflecting the nature of the Group’s 
diverse product base), data privacy legislation (reflecting the Group’s 
growing amounts of personal data held) and intellectual property 
legislation (reflecting the potential for the Group to infringe 
trademarks, copyright and patents). Auditing standards limit the 
required audit procedures to identify non-compliance with these laws 
and regulations to enquiry of the Directors and other management 
and inspection of regulatory and legal correspondence, if any.  
Through these procedures, we became aware of actual or suspected 
non-compliance of a scale and nature that is unexceptional for a group 
of this size and considered the effect as part of our procedures on the 
related financial statement items. The identified actual or suspected 
non-compliance was not sufficiently significant to our audit to result 
in our response being identified as a key audit matter. 

Owing to the inherent limitations of an audit, there is an unavoidable 
risk that we may not have detected some material misstatements in 
the Financial Statements, even though we have properly planned and 
performed our audit in accordance with auditing standards. For 
example, the further removed non-compliance with laws and 
regulations (irregularities) is from the events and transactions reflected 
in the Financial Statements, the less likely the inherently limited 
procedures required by auditing standards would identify it. In 
addition, as with any audit, there remained a higher risk of non-
detection of irregularities, as these may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of internal 
controls. We are not responsible for preventing non-compliance  
and cannot be expected to detect non-compliance with all laws  
and regulations. 

8 The purpose of our audit work and to whom we owe our 
responsibilities 
This report is made solely to the Parent Company’s members, as a 
body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006 and the terms of our engagement by the Parent Company. Our 
audit work has been undertaken so that we might state to the Parent 
Company’s members those matters we are required to state to them in 
an auditor’s report, and the further matters we are required to state to 
them in accordance with the terms agreed with the Parent Company, 
and for no other purpose. To the fullest extent permitted by law, we 
do not accept or assume responsibility to anyone other than the Parent 
Company and the Parent Company’s members, as a body, for our 
audit work, for this report, or for the opinions we have formed. 

Secondly, the Group is subject to many other laws and regulations 
where the consequences of non-compliance could have a material 
effect on amounts or disclosures in the Financial Statements, for 
instance through the imposition of fines or litigation or the loss of the 
Group’s license to operate. We identified the following areas as those 
most likely to have such an effect: health and safety (reflecting  
the nature of the Group’s production and distribution process), 

Richard Broadbelt (Senior Statutory Auditor) 
for and on behalf of KPMG LLP, Statutory Auditor 
Chartered Accountants 
15 Canada Square 
London E14 5GL 
26 March 2020

151

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019G R O U P   I N C O M E   S TAT E M E N T

For the year ended 31 December

CONTINUING OPERATIONS
Net Revenue
Cost of sales

Gross profit
Net operating expenses
Impairment of goodwill and other intangible assets

Operating (Loss)/Profit

Adjusted Operating Profit
Adjusting items2

Operating (Loss)/Profit

Finance income
Finance expense

Net finance expense

(Loss)/Profit before income tax
Income tax expense

Net (loss)/income from continuing operations

Net loss from discontinued operations

Net (loss)/income

Attributable to non-controlling interests
Attributable to owners of the parent company

Net (loss)/income

Basic (loss)/earnings per ordinary share
From continuing operations (pence)
From discontinued operations (pence)

From total operations (pence)

Diluted (loss)/earnings per ordinary share
From continuing operations (pence)
From discontinued operations (pence)

From total operations (pence)

1  Restated for the adoption of IFRS 16 (see Note 31).
2  Adjusting items include impairment of goodwill and other intangible assets of £5,116 million (See Note 3).

2019 
£m

2018 
(Restated)1 
£m

Note

2

3
9

2

3

6
6

7

3

8
8

8

8
8

8

12,846
(5,068)

7,778
(4,616)
(5,116)

(1,954)

3,367
(5,321)

(1,954)

161
(314)

(153)

(2,107)
(665)

(2,772)

(898)

(3,670)

13
(3,683)

(3,670)

(393.0)
(126.7)

(519.7)

(393.0)
(126.7)

(519.7)

12,597
(4,962)

7,635
(4,577)
–

3,058

3,369
(311)

3,058

78
(416)

(338)

2,720
(536)

2,184

(5)

2,179

20
2,159

2,179

306.6
(0.7)

305.9

305.2
(0.7)

304.5

152

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019G R O U P   S TAT E M E N T   O F   C O M P R E H E N S I V E   I N C O M E

For the year ended 31 December

Net (loss)/income
Other comprehensive (expense)/income
Items that may be reclassified to income statement in subsequent years
Net exchange (losses)/gains on foreign currency translation, net of tax
Gains/(losses) on net investment hedges, net of tax
(Losses)/gains on cash flow hedges, net of tax

Items that will not be reclassified to income statement in subsequent years
Remeasurements of defined benefit pension plans, net of tax
Revaluation of equity instruments – FVOCI

Other comprehensive (expense)/income, net of tax

Total comprehensive (expense)/income

Attributable to non-controlling interests
Attributable to owners of the parent company

Total comprehensive (expense)/income

Total comprehensive (expense)/income attributable to owners of the parent company  
arising from:
Continuing operations
Discontinued operations

1  Restated for the adoption of IFRS 16 (see Note 31).

Note

7
7
7

7
7

2019 
£m

2018 
(Restated)1 
£m

(3,670)

2,179

(579)
70
(9)

(518)

14
(13)

1

(517)

(4,187)

12
(4,199)

(4,187)

(3,301)
(898)

(4,199)

67
(44)
8

31

123
–

123

154

2,333

20
2,313

2,333

2,318
(5)

2,313

153

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
G R O U P   B A L A N C E   S H E E T

As at 31 December

ASSETS
Non-current assets
Goodwill and other intangible assets
Property, plant and equipment
Equity instruments – FVOCI
Deferred tax assets
Retirement benefit surplus
Other non-current receivables

Current assets
Inventories
Trade and other receivables
Derivative financial instruments
Current tax recoverable
Cash and cash equivalents

Assets classified as held for sale

Total assets

LIABILITIES
Current liabilities
Short-term borrowings
Provisions for liabilities and charges
Trade and other payables
Derivative financial instruments
Current tax liabilities

Non-current liabilities
Long-term borrowings
Deferred tax liabilities
Retirement benefit obligations
Provisions for liabilities and charges
Derivative financial instruments
Non-current tax liabilities
Other non-current liabilities

Total liabilities

Net assets

EQUITY
Capital and reserves
Share capital
Share premium
Merger reserve
Hedging reserve
Foreign currency translation reserve
Retained earnings

Attributable to owners of the parent company
Attributable to non-controlling interests

Total equity

1  Restated for the adoption of IFRS 16 (see Note 31).

2019 
£m

2018 
(Restated)1 
£m

2017 
(Restated)1 
£m

Note

9
10
14
11
22
13

12
13
14

15

16
17
20
14
21

16
11
22
17

21
20

23

25
25

24,261
2,140
58
224
268
155

30,278
2,162
53
209
191
109

27,106

33,002

1,314
2,079
30
61
1,549

5,033
–

5,033

1,276
2,097
38
48
1,483

4,942
10

4,952

29,487
2,068
41
118
90
99

31,903

1,201
2,004
18
58
2,125

5,406
18

5,424

32,139

37,954

37,327

(3,650)
(178)
(4,820)
(138)
(145)

(8,931)

(8,545)
(3,513)
(351)
(56)
–
(969)
(367)

(2,269)
(537)
(4,811)
(42)
(10)

(7,669)

(9,950)
(3,619)
(318)
(74)
–
(1,105)
(448)

(1,394)
(517)
(4,629)
(19)
(65)

(6,624)

(11,797)
(3,443)
(393)
(81)
(12)
(1,012)
(408)

(13,801)

(15,514)

(17,146)

(22,732)

(23,183)

(23,770)

9,407

14,771

13,557

74
245
(14,229)
(2)
(78)
23,353

9,363
44

9,407

74
245
(14,229)
7
430
28,197

14,724
47

14,771

74
243
(14,229)
(1)
407
27,023

13,517
40

13,557

The Financial Statements on pages 152 to 203 were approved by the Board of Directors and signed on its behalf on 26 March 2020 by:

Christopher Sinclair 
Director 

Laxman Narasimhan
Director

15 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
G R O U P   S TAT E M E N T   O F   C H A N G E S   I N   E Q U I T Y

Share 
capital 
£m 

Share
premium 
£m

Merger 
reserves2 
£m

Other 
reserves3 
£m

Retained 
earnings 
£m

Notes

Total 
attributable to 
owners of the 
parent 
company 
£m

Non-
controlling 
interests 
£m

Total 
equity 
£m

13,573

(16)

13,557

2,179

154

2,333

105
14

7

(12)
(1,200)

(33)

40

–

40

20

–

20

–
–

–

–
(13)

–

74

–

74

–

–

–

–
–

–

–
–

–

–

243

(14,229)

–

–

406

–

27,039

13,533

(16)

(16)

243

(14,229)

406

27,023

13,517

–

–

–

2
–

–

–
–

–

2

–

–

–

–
–

–

–
–

–

–

–

31

31

–
–

–

–
–

–

–

2,159

2,159

123

154

2,282

2,313

103
14

7

105
14

7

(12)
(1,187)

(12)
(1,187)

(33)

(33)

74

245

(14,229)

437

28,197

14,724

(1,108)

(1,106)

(13)

(1,119)

47

13

14,771

(3,670)

–

(3,683)

(3,683)

(517)

1

(516)

(1)

(517)

(517)

(3,682)

(4,199)

12

(4,187)

–
–

–
–

–

–

61
18

61
18

4
(1,227)

4
(1,227)

(18)

(18)

–
–

–
(15)

–

61
18

4
(1,242)

(18)

(1,162)

(1,162)

(15)

(1,177)

–

–

–

–
–

–
–

–

–

–

–

–

–
–

–
–

–

–

–

–

–

–
–

–
–

–

–

Balance at 1 January 
2018 (Reported)

Effect of IFRS 16

Balance at 1 January 
2018 (Restated)1
Comprehensive income
Net income1
Other comprehensive 
income

Total comprehensive 
income1

Transactions with 
owners
Treasury shares re-issued
Share-based payments
Current tax on share 
awards
Deferred tax on share 
awards
Cash dividends
Transactions with 
non-controlling interests

Total transactions with 
owners

Balance at 31 December 
2018 (Restated)1

Comprehensive income
Net income
Other comprehensive 
(expense)/income

Total comprehensive 
(expense)/income

Transactions with 
owners
Treasury shares re-issued
Share-based payments
Current tax on share 
awards
Cash dividends
Transactions with 
non-controlling interests

Total transactions with 
owners

Balance at 31 December 
2019

23
24

7

7
27

23
24

7
27

74

245

(14,229)

(80)

23,353

9,363

44

9,407

1  Restated for the adoption of IFRS 16 (see Note 31).
2  The merger reserve relates to the 1999 combination of Reckitt & Colman plc and Benckiser N.V. and a Group reconstruction in 2007 treated as a merger under Part 27 of the Companies Act 

2006.

3 Refer to Note 25 for an explanation of other reserves.

155

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Note

29

30

28

23
16
16
27

15
16

2019 
£m

2018 
(Restated)1 
£m

3,408
(371)
161
(647)
(1,140)

1,411

(306)
(137)
37
(18)
(18)

(442)

61
1,548
(1,122)
(1,227)
(15)
(75)

3,400
(396)
75
(567)
12

2,524

(342)
(95)
24
–
(9)

(422)

105
697
(2,314)
(1,187)
(13)
24

(830)

(2,688)

139
1,477
(69)

1,547

1,549
(2)

1,547

(586)
2,117
(54)

1,477

1,483
(6)

1,477

G R O U P   C A S H   F L O W   S TAT E M E N T

For the year ended 31 December

CASH FLOWS FROM OPERATING ACTIVITIES
Cash generated from continuing operations
Interest paid
Interest received
Tax paid
Net cash flows attributable to discontinued operations

Net cash generated from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of property, plant and equipment
Purchase of intangible assets
Proceeds from the sale of property, plant and equipment
Acquisition of businesses, net of cash acquired
Purchase of equity instruments – FVOCI

Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES
Treasury shares re-issued
Proceeds from borrowings
Repayment of borrowings
Dividends paid to owners of the parent company
Dividends paid to non-controlling interests
Other financing activities

Net cash used in financing activities

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of the year
Exchange losses

Cash and cash equivalents at end of the year

Cash and cash equivalents comprise:
Cash and cash equivalents
Overdrafts

1  Restated for the adoption of IFRS 16 (see Note 31).

156

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S

1 Accounting Policies
The principal accounting policies adopted in the preparation of these 
Financial Statements are set out below. Unless otherwise stated, these 
policies have been consistently applied to all the years presented.

Basis of Preparation
These Financial Statements have been prepared in accordance with EU 
endorsed International Financial Reporting Standards (IFRS), IFRS 
Interpretations Committee (IFRIC) interpretations, and with those parts 
of the Companies Act 2006 applicable to companies reporting under 
IFRS. The Financial Statements are also in compliance with IFRS as 
issued by the International Accounting Standards Board (IASB).

These Financial Statements have been prepared under the historical 
cost convention, as modified by the revaluation of certain financial 
assets and liabilities (including derivative instruments) at fair value 
through profit or loss or other comprehensive income. A summary of 
the Group’s more important accounting policies is set out below. 
Historical cost is generally based on the fair value of the consideration 
given in exchange for goods and services.

The preparation of Financial Statements that conform to IFRS requires 
management to make estimates and assumptions that affect the 
reported amounts of assets and liabilities at the Balance Sheet date 
and revenue and expenses during the reporting period. Although 
these estimates are based on management’s best knowledge at the 
time, actual amounts may ultimately differ from those estimates.

New Standards, Amendments and Interpretations
The following standards issued by the IASB and endorsed by the EU 
have been adopted by the Group from 1 January 2019:

IFRS 16 Leases
On 1 January 2019, the Group adopted IFRS 16 Leases, using the full 
retrospective approach to previous periods and applying IAS 8 
Accounting Policies, Changes in Accounting Estimates and Errors. 
Comparative reported numbers relating to 2018 and 2017 have been 
restated. Deferred tax adjustments relating to the restatement have 
not been made as they are not material. The impact of the restatement 
is included in Note 31.

The standard requires recognition of a ‘right of use’ asset, representing 
the right to use the underlying asset and a liability, representing the 
obligation to make lease payments, for almost all lease contracts. The 
impact on the Income Statement is that former lease-operating 
expenses are replaced by depreciation and interest. Total expenses 
(depreciation for ‘right of use’ assets and interest on lease liabilities) 
are higher in the earlier years of a typical lease and lower in the later 
years, in comparison with former accounting for operating leases. The 
main impact on the Statement of Cash Flows is higher cash flows from 
operating activities, since cash payments for the principal part of the 
lease liability are classified in the net cash flow from financing 
activities.

For leases in place on 1 January 2019 IFRS 16 is only applied for 
contracts that constituted a lease under IAS 17 Leases or IFRIC 4 
Determining Whether an Arrangement Contains a Lease.

The following amendments and interpretations issued by the IASB  
and endorsed by the EU have been adopted by the Group from 
1 January 2019:

IFRIC 23 Uncertainty over Income Tax Treatments
On 1 January 2019 the Group adopted IFRIC 23 Uncertainty over 
Income Tax Treatments. IFRIC 23 further clarifies the accounting for 
uncertainty in income taxes under IAS 12. The adoption did not lead to 
any changes to the opening balance of retained earnings and had no 
material impact on the Income Statement.

A number of new standards are effective for annual periods beginning 
on or after 1 January 2020 and earlier application is permitted; 
however, the Group has not early adopted the new or amended 
standards in preparing these consolidated Financial Statements.

The following amended standards and interpretations are not 
expected to have a significant impact on the Group’s consolidated 
Financial Statements.

• 

• 

• 

• 

Amendments to References to Conceptual Framework in IFRS 
Standards.

Definition of a Business (Amendments to IFRS 3).

Definition of Material (Amendments to IAS 1 and IAS 8).

Interest Rate Benchmark Reform (Amendments to IFRS9, IAS39 
and IFRS7).

Going Concern
Having assessed the principal risks and other matters discussed in 
connection with the Viability Statement, the Directors considered it 
appropriate to adopt the going concern basis of accounting in 
preparing the consolidated Financial Statements. Further detail is 
contained in the Strategic Report on pages 01 to 77.

Basis of Consolidation
The consolidated Financial Statements include the results of Reckitt 
Benckiser Group plc, a company registered in the UK, and all its 
subsidiary undertakings made up to the same accounting date. 
Subsidiary undertakings are those entities controlled by Reckitt 
Benckiser Group plc. Control exists where the Group is exposed to,  
or has the rights to variable returns from its involvement with, the 
investee and has the ability to use its power over the investee to  
affect its returns.

Intercompany transactions, balances and unrealised gains on 
transactions between Group companies have been eliminated on 
consolidation. Unrealised losses have also been eliminated to the 
extent that they do not represent an impairment of a transferred asset. 
Subsidiaries’ accounting policies have been changed where necessary 
to ensure consistency with the policies adopted by the Group.

Foreign Currency Translation
Items included in the Financial Statements of each of the Group’s 
entities are measured using the currency of the primary economic 
environment in which the entity operates (the functional currency). 
The consolidated Financial Statements are presented in Sterling, which 
is the Group’s presentational currency.

Foreign currency transactions are translated into the functional 
currency using exchange rates prevailing at the dates of the 
transactions. Foreign exchange gains and losses resulting from the 
settlement of foreign currency transactions and from the translation  
at year end exchange rates of monetary assets and liabilities 
denominated in foreign currencies are recognised in the Income 
Statement, except where hedge accounting is applied.

157

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

1 Accounting Policies continued
The Financial Statements of overseas subsidiary undertakings are 
translated into Sterling on the following basis:

• 

• 

Assets and liabilities at the rate of exchange ruling at the year  
end date.

Income statement account items at the average rate of exchange 
for the year.

Exchange differences arising from the translation of the net investment 
in foreign entities, and of borrowings and other currency instruments 
designated as hedges of such investments, are taken to equity  
on consolidation.

Business Combinations
The acquisition method is used to account for the acquisition of 
subsidiaries. Identifiable net assets acquired (including intangibles)  
in a business combination are measured initially at their fair values  
at the acquisition date.

Where the measurement of the fair value of identifiable net assets 
acquired is incomplete at the end of the reporting period in which the 
combination occurs, the Group will report provisional fair values. Final 
fair values are determined within a year of the acquisition date and 
retrospectively applied.

The excess of the consideration transferred and the amount of any 
non-controlling interest over the fair value of the identifiable assets 
(including intangibles), liabilities and contingent liabilities acquired is 
recorded as goodwill.

The consideration transferred is measured as the fair value of the 
assets given, equity instruments issued (if any), and liabilities assumed 
or incurred at the date of acquisition.

Acquisition related costs are expensed as incurred.

Revenue
Revenue from the sale of products is recognised in the Group Income 
Statement as and when performance obligations are satisfied by 
transferring control of the product or service to the customer.

Net Revenue is defined as the amount invoiced to external customers 
during the year and comprises, as required by IFRS 15, gross sales net 
of trade spend, customer allowances for credit notes, returns and 
consumer coupons. The methodology and assumptions used to 
estimate credit notes, returns and consumer coupons are monitored 
and adjusted regularly in the light of contractual and legal obligations, 
historical trends, past experience and projected market conditions.

Trade spend, which consists primarily of customer pricing allowances, 
placement/listing fees and promotional allowances, is governed by sales 
agreements with the Group’s trade customers (retailers and 
distributors). Trade spend also includes reimbursement arrangements 
under the Special Supplemental Nutrition Program for Women, Infants 
and Children (“WIC”), payable to the respective US State WIC agencies.

Accruals are recognised under the terms of these agreements to reflect 
the expected activity level and the Group’s historical experience. These 
accruals are reported within Trade and other payables.

Value-added tax and other sales taxes are excluded from Net Revenue.

Operating Segments
Operating segments are reported in a manner consistent with the 
internal reporting provided to the Chief Operating Decision Maker 
(CODM). The CODM, who is responsible for allocating resources and 
assessing performance of the operating segments, has been identified 
as the Group Executive Committee.

Adjusting Items, including Exceptional Items
The Group makes reference to adjusting items in presenting the 
Group’s principal adjusted earnings measures.

The results of the subsidiaries acquired are included in the consolidated 
Financial Statements from the acquisition date.

These comprise exceptional items, other adjusting items, and the 
reclassification of finance expenses on tax balances.

Disposal of Subsidiaries
The financial performance of subsidiaries is included in the Group 
results up to the point the Group ceases to have control over that 
subsidiary. Any amounts previously recognised in other comprehensive 
income in respect of that entity, including exchange gains or losses on 
foreign currency translation, are accounted for as if the Group had 
directly disposed of related assets and liabilities. This may mean 
amounts previously recognised in other comprehensive income are 
reclassified to the income statement.

Non-Controlling Interests
On an acquisition-by-acquisition basis the non-controlling interest is 
measured at either fair value or a proportionate share of the acquiree’s 
net assets.

Purchases of non-controlling interests are accounted for as 
transactions with the owners and therefore no goodwill is recognised 
as a result of such transactions.

Exceptional items are material, non-recurring items of expense or 
income, which are relevant to an understanding of the underlying 
performance and trends of the business. Examples of exceptional items 
include the following:

• 

Restructuring and other expenses relating to the integration of an 
acquired business and related expenses for reconfiguration of the 
Group’s activities;

• 

Impairments of current and non-current assets;

•  Gains/losses on disposals of businesses;

• 

• 

• 

Acquisition-related costs, including advisor fees incurred for 
significant transactions, and adjustments to the fair values of 
assets and liabilities that result in non-recurring charges to the 
Income Statement;

Costs arising because of material and non-recurring regulatory 
and litigation matters; and

The Income Statement impact of unwinding fair value 
adjustments for inventory recorded as the result of a business 
combination.

158

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20191 Accounting Policies continued
Other adjusting items are charges that the Group adjust for because 
their pattern of recognition is largely uncorrelated with the underlying 
performance of the business. They include the following:

• 

• 

Amortisation of acquired brands, trademarks and similar assets; 
and

Amortisation of certain other intangible assets recorded as the 
result of a business combination.

Adjusting items include a reclassification of finance expenses on tax 
balances into income tax expense, to align with the Group’s tax 
guidance. As a result, these expenses are presented as part of income 
tax in the adjusted profit before income tax measure.

Research and Development
Research expenditure is expensed in the year in which it is incurred.

Development expenditure is expensed in the year in which it is 
incurred, unless it meets the requirements of IAS 38 to be capitalised 
and then amortised over the useful life of the developed product.

Income Tax
Income tax on the profit for the year comprises current and deferred 
tax. Income tax is recognised in the Income Statement except to the 
extent that it relates to items recognised in other comprehensive 
income or directly in equity. In this case the tax is also recognised in 
other comprehensive income or directly in equity, respectively.

Current tax is the expected tax payable on the taxable income for the 
year, using tax rates enacted in each jurisdiction, or substantively 
enacted, at the Balance Sheet date, and any adjustment to tax payable 
in respect of previous years.

Deferred tax is provided in full, using the liability method, on 
temporary differences arising between the tax bases of assets and 
liabilities and their carrying amounts in the consolidated Financial 
Statements. Deferred tax is not accounted for if it arises from the initial 
recognition of an asset or liability in a transaction (other than a 
business combination) that affects neither accounting nor taxable 
profit or loss at that time. Deferred tax is determined using tax rates 
(and laws) that have been enacted or substantively enacted by the 
Balance Sheet date and are expected to apply when the deferred tax 
asset or liability is settled. Deferred tax assets are recognised to the 
extent that it is probable that future taxable profit will be available 
against which the temporary differences can be utilised.

Deferred tax is provided on temporary differences arising on 
investments in subsidiaries except where the investor is able to control 
the timing of temporary differences and it is probable that the 
temporary difference will not reverse in the foreseeable future.

Deferred tax assets and liabilities within the same tax jurisdiction are 
offset where there is a legally enforceable right to offset current tax 
assets against current tax liabilities and where there is an intention to 
settle these balances on a net basis.

Goodwill and Other Intangible Assets
(i) Goodwill
Goodwill is allocated to the cash generating unit (CGU), or group  
of CGUs (GCGU), to which it relates and is tested annually for 
impairment. Goodwill is carried at cost less accumulated  
impairment losses.

(ii) Brands
Separately acquired brands are shown at cost less accumulated 
amortisation and impairment. Brands acquired as part of a business 
combination are recognised at fair value at the acquisition date, where 
they are separately identifiable. Brands are amortised over their useful 
economic life (no more than 10 years), except when their life is 
determined as being indefinite.

Applying indefinite lives to certain acquired brands is appropriate due 
to the stable long-term nature of the business and the enduring nature 
of the brands. A core element of the Group’s strategy is to invest in 
building its brands through an ongoing programme of product 
innovation and increasing marketing investment. Within the Group, a 
brand typically comprises an assortment of base products and more 
innovative products. Both contribute to the enduring nature of the 
brand. The base products establish the long-term positioning of the 
brand while a succession of innovations attracts ongoing consumer 
interest and attention. Indefinite life brands are allocated to the CGUs 
or GCGUs to which they relate and are tested annually for impairment.

The Directors also review the useful economic life of brands annually, 
to ensure that these lives are still appropriate. If a brand is considered 
to have a finite life, its carrying value is amortised over that period.

(iii) Software
Expenditure relating to the acquisition of computer software licenses 
and systems are capitalised at cost. The assets are amortised on a 
straight-line basis over a period of seven years for systems and five 
years or less for all other software licences.

(iv) Distribution Rights
Payments made in respect of product registration, acquired and 
re-acquired distribution rights are capitalised where the rights comply 
with the above requirements for recognition of acquired brands. If the 
registration or distribution rights are for a defined time period, the 
intangible asset is amortised over that period. If no time period is 
defined, the intangible asset is treated in the same way as acquired 
brands.

(v) Customer contracts
Acquired customer contracts are capitalised at cost. These costs are 
amortised on a straight-line basis over the period of the contract.

Amortisation of intangible assets in (ii) to (v) is charged to net 
operating expenses.

159

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1 Accounting Policies continued
Property, Plant and Equipment
Property, plant and equipment is stated at cost less accumulated 
depreciation and impairment, with the exception of freehold land, 
which is shown at cost less impairment. Cost includes expenditure  
that is directly attributable to the acquisition of the asset. Except for 
freehold land and assets under construction, the cost of property, 
plant and equipment is written off on a straight-line basis over the 
period of the expected useful life of the asset. For this purpose, 
expected lives are determined within the following limits:

• 

• 

Freehold buildings: not more than 50 years;

Leasehold land and buildings: the lesser of 50 years or the life of 
the lease; and

•  Owned plant and equipment: not more than 15 years (except for 

environmental assets and spray dryers which are not more than 
20 years).

In general, production plant and equipment and office equipment are 
written off over ten years or less; motor vehicles and computer 
equipment over five years or less.

Assets’ residual values and useful lives are reviewed, and adjusted if 
necessary, at each Balance Sheet date. Property, plant and equipment 
is reviewed for impairment if events or changes in circumstances 
indicate that the carrying amount may not be appropriate. Freehold 
land is reviewed for impairment on an annual basis.

Gains and losses on the disposal of property, plant and equipment are 
determined by comparing the asset’s carrying value with any sale 
proceeds, and are included in the Income Statement.

Leases
The Group has various lease arrangements for buildings (such as 
offices and warehouses), cars, and IT and other equipment. Lease 
terms are negotiated on an individual basis locally and furthermore 
subjected to domestic rules and regulations. This results in a wide 
range of different terms and conditions. At the inception of a lease 
contract, the Group assesses whether the contract conveys the right to 
control the use of an identified asset for a certain period in exchange 
for a consideration, in which case it is identified as a lease. The Group 
recognises a right of use asset and a corresponding lease liability with 
respect to all lease arrangements in which it is the lessee, except for 
short-term leases (defined as leases with a lease term of 12 months or 
less) and leases of low value assets. For these leases, the Group 
recognises the lease payments as an operating expense on a 
straight-line basis over the term of the lease. Lease related assets and 
liabilities are measured on a present value basis. Lease related assets 
and liabilities are subjected to re-measurement when either terms are 
modified or lease assumptions have changed. Such an event results in 
the lease liability being re-measured to reflect the measurement of the 
present value of the remaining lease payments, discounted using the 
discount rate at the point of the change. The lease assets are adjusted 
to reflect the change in the re-measured liabilities.

Right of use assets
Right of use assets are measured at cost and at the inception of the 
lease may include the following components:

• 

• 

• 

• 

The initial measurement of the lease liability;

Prepayments before commencement date of the lease;

Initial direct costs; and

Costs to restore.

The right of use assets are reduced for lease incentives relating to the 
lease. The right of use assets are depreciated on a straight-line basis 
over the duration of the contract. In the event that the lease contract 
becomes onerous, the right of use asset is impaired for the part which 
has become onerous.

Lease liabilities
Lease liabilities include the net present value of the following components:

• 

• 

• 

Fixed payments excluding lease incentive receivables;

Future contractually agreed fixed increases; and

Payments related to renewals or early termination, when options 
to renew or for early termination are reasonably certain to be 
exercised.

The lease payments are discounted using the interest rate implicit in 
the lease. If such a rate cannot be determined, the lessee’s incremental 
borrowing rate is used, being the rate that the lessee would have to 
pay to borrow the funds necessary to obtain an asset of similar value 
in a similar economic environment with similar terms and conditions. 
The discount rate that is used to calculate the present value reflects 
the interest rate applicable to the lease at inception of the contract. 
Lease contracts entered into in a currency different than the local 
functional currency are subjected to periodic foreign currency 
revaluations that are recognised in the Income Statement in net 
finance expenses.

The lease liabilities are subsequently increased by the interest costs on 
the lease liabilities and decreased by lease payments made.

Impairment of Assets
Assets that have indefinite lives, including goodwill and brands, are 
tested annually for impairment at the level where cash flows are 
considered to be largely independent. This testing is performed at 
either the CGU or GCGU level. All assets are tested for impairment if 
there is an event or circumstance that indicates that their carrying 
value may not be recoverable. If an asset’s carrying value exceeds its 
recoverable amount an impairment loss is recognised in the Income 
Statement. The recoverable amount is the higher of the asset’s value  
in use and its fair value less costs of disposal.

Value in use is calculated with reference to the future cash flows 
expected to be generated by an asset (or group of assets where cash 
flows are not identifiable to specific assets). The discount rates used 
in the asset impairment reviews are based on weighted-average costs 
of capital (WACCs) specific to each CGU and GCGU, subsequently 
converted to the implied pre-tax rates.

16 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20191 Accounting Policies continued
Fair value less costs of disposal is calculated using a discounted cash 
flow approach, with a post-tax discount rate applied to projected 
risk-adjusted post-tax cash flows and terminal value.

Inventories
Inventories are stated at the lower of cost and net realisable value. 
Cost comprises materials, direct labour and an appropriate portion of 
overhead expenses (based on normal operating capacity) required to 
get the inventory to its present location and condition. Inventory 
valuation is determined on a first in, first out (FIFO) basis. Net realisable 
value represents the estimated selling price less applicable selling 
expenses.

Trade and Other Receivables
Trade and other receivables are initially recognised at fair value less 
transaction costs and subsequently held at amortised cost, less 
provision for discounts and doubtful debts. Allowance losses are 
calculated by reviewing lifetime expected credit losses using historic 
and forward-looking data on credit risk.

Trade and Other Payables
Trade and other payables are initially recognised at fair value including 
transaction costs and subsequently carried at amortised cost.

Cash and Cash Equivalents
Cash and cash equivalents comprise cash balances and other deposits 
with a maturity of less than three months when deposited.

For the purpose of the cash flow statement, bank overdrafts that form 
an integral part of the Group’s cash management, and are repayable 
on demand, are included as a component of cash and cash 
equivalents. Bank overdrafts are included within short-term 
borrowings in the Balance Sheet.

Borrowings
Interest-bearing borrowings are recognised initially at fair value less, 
where permitted by IFRS 9, any directly attributable transaction costs. 
Subsequent to initial recognition, interest-bearing borrowings are 
stated at amortised cost with any difference between cost and 
redemption value being recognised in the Income Statement over  
the period of the borrowings on an effective interest basis.

Derivative Financial Instruments and Hedging Activity
The Group may use derivatives to manage its exposures to fluctuating 
interest and foreign exchange rates. These instruments are initially 
recognised at fair value on the date the contract is entered into and 
are subsequently remeasured at their fair value. The method of 
recognising the resulting gain or loss depends on whether the 
derivative is designated as a hedging instrument and, if so, the  
nature of the item being hedged.

At the inception of designated hedge relationships, the Group 
documents its risk management objectives and strategy for 
undertaking various hedging transactions. The Group also documents 
its assessment, both at hedge inception and on an ongoing basis, of 
whether the derivatives that are used in hedging transactions are 
highly effective in offsetting changes in cash flows or fair values of 
hedged items.

The group designates certain derivatives as either:

• 

• 

hedges of a particular risk associated with a recognised asset or 
liability or a highly probable forecast transaction (cash flow 
hedges); or

hedges of the fair value of recognised assets or liabilities or a firm 
commitment (fair value hedges).

Derivatives designated as cash flow hedges: the effective portion of 
changes in the fair value of derivatives that are designated and qualify 
as cash flow hedges is recognised in other comprehensive income and 
accumulated in the hedging reserve. Any gain or loss relating to the 
ineffective portion is recognised immediately in the Income Statement.

When the hedged forecast transaction subsequently results in the 
recognition of a non-financial item such as inventory, the amount 
accumulated in the hedging reserve and the cost of hedging reserve is 
included directly in the initial cost of the non-financial item when it is 
recognised. For all other transactions, the amounts accumulated in the 
hedging reserve are recycled to the Income Statement in the period (or 
periods) when the hedged item affects the Income Statement.

If the hedge no longer meets the criteria for hedge accounting or the 
hedging instrument is sold, expires, is terminated, or is exercised, then 
hedge accounting is discontinued prospectively. The amount that has 
been accumulated in the hedging reserve remains in equity until it is 
either included in the cost of a non-financial item or recycled to the 
Income Statement.

Derivatives designated as fair value hedges: fair value hedges are used 
to manage the currency and/or interest rate risks to which the fair 
value of certain assets and liabilities are exposed. Changes in the fair 
value are recognised in the Income Statement, together with any 
changes in the fair value of the hedged asset or liability that are 
attributable to the hedged risk. If such a hedge relationship no longer 
meets hedge accounting criteria, fair value movements on the 
derivative continued to be taken to the Income Statement while any 
fair value adjustments made to the underlying hedged item to that 
date are amortised through the Income Statement over its remaining 
life using the effective interest rate method.

Changes in the fair value of any derivative instruments that do not 
qualify for hedge accounting are recognised immediately in the  
Income Statement.

Net Investment Hedges
Gains and losses on those hedging instruments designated as hedges 
of the net investments in foreign operations are recognised in other 
comprehensive income to the extent that the hedging relationship is 
effective. Gains and losses accumulated in the foreign currency 
translation reserve are recycled to the Income Statement when the 
foreign operation is disposed of.

161

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1 Accounting Policies continued
Equity Instruments (FVOCI)
Equity Instruments (FVOCI) are investments that are neither held for 
trading nor classified as investments in subsidiaries, associates or joint 
arrangements. Subsequent to their initial recognition, Equity 
Instruments (FVOCI) are stated at their fair value. Gains and losses 
arising from subsequent changes in the fair value are recognised in the 
Income Statement or in other comprehensive income on a case by case 
basis. Accumulated gains and losses included in other comprehensive 
income are not recycled to the Income Statement. Dividends from 
other investments are recognised in the Income Statement.

Employee Share Schemes
Incentives in the form of shares are provided to employees under share 
option and restricted share schemes vested in accordance with 
non-market conditions.

The fair value determined at the grant date of the equity-settled 
share-based payments is expensed on a straight-line basis over the 
vesting period, based on the Group’s estimate of equity instruments 
that will eventually vest. At each Balance Sheet date, the Group revises 
its estimate of the number of equity instruments expected to vest. The 
impact of the revision of the original estimates, if any, is recognised in 
profit or loss such that the cumulative expense reflects the revised 
estimate, with a corresponding adjustment to equity reserves.

Past-service costs are recognised immediately in profit or loss.

The net interest amount is calculated by applying the discounted rate 
used to measure the defined benefit obligation at the beginning of the 
period to the net defined benefit liability/asset.

The net pension plan interest is presented as finance income/expense.

Post-Retirement Benefits Other than Pensions
Some Group companies provide post-retirement medical care to their 
retirees. The costs of providing these benefits are accrued over the 
period of employment and the liability recognised in the Balance Sheet 
is calculated using the projected unit credit method and is discounted 
to its present value and the fair value of any related asset is deducted.

Provisions
Provisions are recognised when the Group has a present legal or 
constructive obligation as a result of past events; it is more likely than 
not that there will be an outflow of resources to settle that obligation; 
and the amount can be reliably estimated. Provisions are valued at the 
present value of the Directors’ best estimate of the expenditure 
required to settle the obligation at the Balance Sheet date. Where it is 
possible that a settlement may be reached or it is not possible to make 
a reliable estimate of the estimated financial impact, appropriate 
disclosure is made but no provision recognised.

Share Capital Transactions
When the Group purchases equity share capital, the amount of the 
consideration paid, including directly attributable costs, is recognised 
as a change in equity. Purchased shares are either held in Treasury,  
in order to satisfy employee options, or cancelled and, in order to 
maintain capital, an equivalent amount to the nominal value of the 
shares cancelled would be transferred from retained earnings.

Dividend Distribution
Dividends to owners of the parent company are recognised as a 
liability in the period in which the dividends are approved by the 
Company’s Shareholders. Interim dividends are recorded in the  
period in which they are approved and paid.

Dividend payments are recorded at fair value. Where non-cash 
dividend payments are made, gains arising as a result of fair value 
remeasurements are recognised in profit or loss in the same period.

Accounting Estimates and Judgements
In preparing these consolidated Financial Statements, management 
has made judgements and estimates that affect the application of the 
Group’s accounting policies and the reported amounts of assets, 
liabilities, income and expenses. Actual amounts and results may differ 
from these estimates. 

The estimates and underlying assumptions are reviewed on an 
ongoing basis. Revisions to accounting estimates are recognised in the 
period in which the estimate is revised if the revision affects only that 
period, or in the period of the revision and future periods if the 
revision affects both current and future periods.

Additional employer costs in respect of options and awards are 
charged, including social security taxes, to the Income Statement over 
the same period with a corresponding liability recognised.

Repurchase and Reissuance of Ordinary Shares
When shares recognised as equity are repurchased, the amount of the 
consideration paid, including directly attributable costs, is recognised 
as a charge to equity. Repurchased shares are classified as Treasury 
shares and are presented in retained earnings. When Treasury shares 
are sold or reissued subsequently, the amount received is recognised  
as an increase in equity and any resulting surplus is presented within 
share premium or deficit presented within retained earnings.

Pension Commitments
Group companies operate defined contribution and (funded and 
unfunded) defined benefit pension plans.

The cost of providing pensions to employees who are members of 
defined contribution plans is charged to the Income Statement as 
contributions are made. The Group has no further payment obligations 
once the contributions have been paid.

The deficit or surplus recognised in the Balance Sheet in respect of 
defined benefit pension plans is the present value of the defined 
benefit obligation at the Balance Sheet date, less the fair value of the 
plan assets. The defined benefit obligation is calculated annually by 
independent actuaries using the projected unit credit method. The 
present value of the defined benefit obligation is determined by 
discounting the estimated future cash flows by the yield on high 
quality corporate bonds denominated in the currency in which the 
benefits will be paid, and that have a maturity approximating to the 
terms of the pension obligations. The costs of providing these  
defined benefit plans are accrued over the period of employment. 
Actuarial gains and losses are recognised immediately in other 
comprehensive income.

162

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20191 Accounting Policies continued
Critical judgements in applying the Group’s accounting policies
Over the course of the year, management has made a number of 
critical judgements in the application of the Group’s accounting 
policies. These include the following: 

•  Management has identified matters that may incur liabilities in 

the future however does not recognise these liabilities when it is 
too early to determine the likely outcome or make a reliable 
estimate (Note 19). 

• 

• 

The continuing enduring nature of the Group’s brands supports 
the indefinite life assumption of these assets (Note 9). 

Assumptions are made as to the recoverability of tax assets 
especially as to whether there will be sufficient future taxable 
profits in the same jurisdictions to fully utilise losses in future 
years (Note 11).

Key sources of estimation uncertainty
Each year, management is required to make a number of assumptions 
regarding the future. The related year-end accounting estimates will, 
by definition, seldom equal the final actual results. The estimates  
and assumptions that have a significant risk of causing a material 
adjustment to the carrying amounts of assets and liabilities within  
the next financial year are addressed below. 

• 

• 

Under IFRS, goodwill and other indefinite life intangible assets 
must be tested for impairment on at least an annual basis. As 
disclosed further in Note 9, this testing generally requires 
management to make multiple estimates, for example around 
individual market pressures and forces, future price and volume 
growth, future margins, terminal growth rates and discount rates. 
In 2019, the Group recognised impairment losses of £5,116m 
(2018: zero), with £5,037m relating to IFCN goodwill. In addition 
to the above, the IFCN impairment assessment incorporated 
estimates relating to future China birth rates and future WIC 
tendering in the US. Refer to Note 9 for further information, 
including details on the sensitivity of the IFCN value-in-use model 
to reasonable changes in key assumptions. 

The actual tax paid on profits is determined based on tax laws 
and regulations that differ across the numerous jurisdictions in 
which the Group operates. Assumptions are made in applying 
these laws to the taxable profits in any given period in order to 
calculate the tax charge for that period. Where the eventual tax 
paid or reclaimed is different to the amounts originally estimated, 
the variance is charged or credited to the Income Statement in the 
period in which it is determined (Note 7).

The Group operates in an international tax environment and is 
subject to tax examinations and uncertainties in a number of 
jurisdictions. The issues involved can be complex and disputes 
may take a number of years to resolve. Each uncertainty is 
separately assessed and management applies judgement in the 
recognition and measurement of the uncertainty based on the 
relevant circumstances. In particular, the range of possible 
outcomes relating to transfer pricing exposures can be wide.  
The accounting estimates and judgements considered include:

– 

– 

Status of the unresolved matter;

 Clarity of relevant legislation and related guidance;

• 

• 

• 

– 

– 

– 

– 

– 

– 

 Pre-clearances issued by taxing authorities;

 Advice from in-house specialists and opinions of  
professional firms;

 Resolution process and range of possible outcomes;

 Past experience and precedents set by the particular  
taxing authority;

 Decisions and agreements reached in other jurisdictions  
on comparable issues;

 Unutilised tax losses, tax credits and availability of mutual 
agreement procedures between tax authorities; and

– 

 Statute of limitations. 

Management is of the opinion that the carrying values of the 
provisions made in respect of these matters represent the most 
accurate measurement once all facts and circumstances have 
been taken into account. Nevertheless, the final amounts paid to 
discharge the liabilities arising (either through negotiated 
settlement or litigation) will in all likelihood be different from the 
provision recognised. The net liabilities recognised in respect of 
uncertain tax positions at 31 December 2019 are £891m 
(Note 21).

The Group provides for amounts payable to our trade customers 
for promotional activity and Government reimbursement 
arrangements. Where an activity spans across the year end, an 
accrual is reflected in the consolidated Financial Statements based 
on our estimation of customer and consumer uptake during the 
relevant period and the extent to which temporary funded activity 
has occurred. There is a timing difference between that initial 
estimation and final settlement of trade spend with our 
customers – the result of which could lead to variations between 
the two. As at 31 December 2019, the Group has recognised total 
accruals of £1,095m (2018: £1,025m) in respect of amounts 
payable to trade customers and government bodies for trade 
spend. Refer to Note 20 for further information. 

The Group recognises legal provisions in line with the Group’s 
provisions policy. The level of provisioning in relation to civil and/
or criminal investigations is an area where management and legal 
judgement is important, with individual provisions being based on 
best estimates of the potential loss, considering all available 
information, external advice and historical experience. As at 
31 December 2019, the Group recognised legal provisions of 
£151m (2018: £461m). This included exceptional legal provisions 
of £126 million (2018: £431 million) in relation to a number of 
historical regulatory matters in a number of markets, 
predominantly the HS issue in South Korea and the DoJ 
investigation in the US. Refer to Note 17 for further information. 

The value of the Group’s defined benefit pension plan obligations 
is dependent on a number of key assumptions. These 
assumptions include the rate of increase in pensionable salaries, 
the discount rate to be applied, the level of inflation and the life 
expectancy of the schemes members. Details of the key 
assumptions and the sensitivity of the principal schemes’ carrying 
value to changes in the assumptions are set out in Note 22. 

163

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
 
N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

2 Operating Segments
The Group’s operating segments comprise of RB Health and RB Hygiene Home business units reflecting the way in which information is 
presented to and reviewed by the Group’s Chief Operating Decision Maker (CODM) for the purposes of making strategic decisions and assessing 
group-wide performance.

The CODM is the Group Executive Committee. This Committee is responsible for the implementation of strategy (approved by the Board), the 
management of risk (delegated by the Board) and the review of group operational performance and ongoing business integration.

The Executive Committee assesses the performance of these operating segments based on Net Revenue from external customers and Adjusted 
Operating Profit. Intercompany transactions between operating segments are eliminated. Finance income and expense are not allocated to 
segments, as each is managed on a centralised basis.

The segment information provided to the Executive Committee for the operating segments for the year ended 31 December 2019 and 
31 December 2018 is as follows:

Health 
£m

7,815

(232)

Hygiene 
Home 
£m

Total 
£m

5,031

12,846

(117)

(349)

2,088

1,279

3,367
(5,321)

(1,954)
(153)

(2,107)

(665)

(2,772)

Total 
£m

Hygiene 
Home 
£m

4,835

12,597

(109)

1,156

(325)

3,369
(311)

3,058
(338)

2,720

(536)

2,184

Heath 
£m

7,762

(216)

2,213

Year ended 31 December 2019

Net Revenue

Depreciation & amortisation

Adjusted Operating Profit
Adjusting items

Operating Loss
Net finance expense

Loss before income tax

Income tax expense

Net loss from continuing operations

Year ended 31 December 2018 (Restated)1

Net Revenue

Depreciation & amortisation

Adjusted Operating Profit1
Adjusting items

Operating Profit1
Net finance expense

Profit before income tax1

Income tax expense

Net income from continuing operations

1 Restated for the adoption of IFRS 16 (see Note 31).

16 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192 Operating Segments continued
The Company is domiciled in the UK. The split of Net Revenue from external customers and Non-Current Assets (other than equity instruments 
– FVOCI, deferred tax assets and retirement benefit surplus assets) between the UK, the US and Greater China (US and Greater China being the 
two biggest countries outside the country of domicile) and that from all other countries is:

2019

Net Revenue
Goodwill and other intangible assets
Property, plant and equipment
Other non-current receivables

2018 (Restated)2

Net Revenue
Goodwill and other intangible assets
Property, plant and equipment
Other non-current receivables

1  Greater China represents Mainland China, Hong Kong and Taiwan.
2  Restated for the adoption of IFRS 16 (see Note 31)

UK 
£m

743
2,006
291
8

UK 
£m

737
1,962
269
3

US 
£m

3,227
9,955
532
62

US 
£m

3,176
11,048
582
67

Greater 
China1 
£m

1,534
4,948
141
2

Greater 
China1 
£m

1,431
8,249
122
3

All other 
countries 
£m

7,342
7,352
1,176
83

All other 
countries 
£m

7,253
9,019
1,189
36

Total 
£m

12,846
24,261
2,140
155

Total 
£m

12,597
30,278
2,162
109

Major customers are typically large grocery chains, mass markets and multiple retailers. The Group’s customer base is diverse with no individual 
customer accounting for more than 10% of Net Revenue (2018: no individual customer accounting for more than 10%).

3 Analysis of Net Operating Expenses

Distribution costs
Administrative expenses:
Research and development
Other

Total administrative expenses
Other net operating income
Adjusting items included in net operating expenses

Net operating expenses

2019 
£m

2018 
(Restated)1 
£m

(3,417)

(3,218)

(257)
(740)

(997)
3
(205)

(230)
(822)

(1,052)
4
(311)

(4,616)

(4,577)

1  Restated for the adoption of IFRS 16 (see Note 31). Presentation of distribution, research & development and other costs has been updated to be on a consistent basis with 2019.

A net foreign exchange loss of £2 million (2018: £1 million loss) has been recognised through the Income Statement.

Adjusting Items
The Group uses certain adjusted earnings measures, including Adjusted Operating Profit and Adjusted Net Income, to provide additional clarity 
about the underlying performance of the business.

The Group makes reference to adjusting items in presenting the Group’s principal adjusted earnings measures. These comprise exceptional items, 
other adjusting items, and the reclassification of finance expenses on tax balances.

165

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

3 Analysis of Net Operating Expenses continued
The table below provides a reconciliation of the Group’s reported statutory earnings measures to its adjusted earnings measures for the year 
ended 31 December 2019:

Year ended 31 December 2019

Operating (Loss)/Profit
Net finance expense

(Loss)/profit before income tax
Income tax (expense)/credit

Net (loss)/income for the year from continuing operations
Less: Attributable to non-controlling interests

Continuing net (loss)/income for the year attributable to owners of  
the parent company
Net loss for the year from discontinued operations

Total net (loss)/income for the year attributable to owners of  
the parent company

Adjusting: 
Exceptional 
items 
£m

Adjusting: 
Other items 
£m

Adjusting: 
Finance 
expense 
reclass 
£m

Reported 
£m

(1,954)
(153)

(2,107)
(665)

(2,772)
(13)

5,2402
–

5,240

(45)2

5,195
–

(2,785)
(898)1

5,195
898

(3,683)

6,093

813
–

81
(18)3

63
–

63
–

63

–
(35)4

(35)
354

–
–

–
–

–

Adjusted 
£m

3,367
(188)

3,179
(693)

2,486
(13)

2,473
–

2,473

1. Exceptional items within discontinued operations of £898 million relate to the current year charge of the settlement amount for US Department of Justice (“DoJ”) and the US Federal Trade 

Commission investigations. Refer to Note 30 for further details.

2. Exceptional items within Operating Profit of £5,240 million relate to:

•  MJN integration/RB2.0 costs of £113 million;
•  Restructuring and other projects of £11 million;
•  IFCN impairment of goodwill of £5,037 million; and
•  Oriental Pharma impairment of intangible assets of £79 million.
Included within income tax expense is a £45 million tax credit for these exceptional costs.

3. Other adjusting items of £81 million relate to the amortisation of certain intangible assets recognised as a result of the acquisition of MJN, charged during the period ended 31 December 

2019. In addition, there is a £18 million income tax credit in respect of these costs.

4. Adjusting items of £35 million relate to the reclassification of interest on income tax balances from finance expense to income tax expense in the adjusting measure.

The table below provides a reconciliation of the Group’s reported statutory earnings measures to its adjusted earnings measures for the year 
ended 31 December 2018:

Year ended 31 December 2018 (Restated)5

Operating Profit
Net finance expense

Profit before income tax
Income tax expense

Net income for the year from continuing operations
Less: Attributable to non-controlling interests

Continuing net income for the year attributable to owners of  
the parent company
Net loss for the year from discontinued operations

Total net income for the year attributable to owners of  
the parent company

Adjusting: 
Exceptional 
items 
£m

Adjusting: 
Other items 
£m

2332
–

233
(50)2

183
–

183
5

188

783
–

78
(17)3

61
–

61
–

61

Reported 
£m

3,058
(338)

2,720
(536)

2,184
(20)

2,164

(5)1

2,159

Adjusting: 
Finance 
expense 
reclass 
£m

–
294

29
(29)4

–
–

–
–

–

Adjusted 
£m

3,369
(309)

3,060
(632)

2,428
(20)

2,408
–

2,408

1. Exceptional items within discontinued operations relate to a foreign exchange loss of £17 million on the provision booked in prior year for ongoing investigations by the US Department  

of Justice (“DoJ”) and the US Federal Trade Commission, offset by further consideration from McCormick & Company, Inc. of £12 million relating to the 2017 sale of RB Food.

2. Exceptional items within Operating Profit of £233 million relate to:

•  MJN integration/RB2.0 costs of £185 million; and
•  Restructuring, Supercharge and other projects of £48 million.
Included within income tax expense is a £50 million tax credit for these exceptional costs.

3. Other adjusting items of £78 million relate to the amortisation of certain intangible assets recognised as a result of the acquisition of MJN, charged during the period ended 31 December 

2018. In addition, there is a £17 million income tax credit in respect of these costs.

4. Adjusting items of £29 million relate to the reclassification of interest on income tax balances from finance expense to income tax expense in the adjusting measure.
5. Restated for adoption of IFRS16 (Note 31)

166

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
4 Auditor Remuneration
During the year, the Group (including its overseas subsidiaries) obtained the following services from the Company’s Auditor and its associates.

2019 
£m

2018 
£m

Audit services pursuant to legislation

Audit of the Group’s Annual Report and Financial Statements
Audit of the Financial Statements of the Group’s subsidiaries

Audit related assurance services

Total audit and audit-related services
Fees payable to the Company’s Auditor and its associates for other services

Other Assurance services

Total non-audit services

5 Employees
Staff Costs
The total employment costs, including Directors, were:

Wages and salaries
Social security costs
Other pension costs
Share-based payments

Total staff costs

Executive Directors’ aggregate emoluments are disclosed in the Directors’ Remuneration Report.

Compensation awarded to key management (the Executive Committee) was:

Short-term employee benefits
Post-employment benefits
Share-based payments

Staff Numbers
The monthly average number of people employed by the Group, including Directors, during the year was:

North America
Europe/ANZ
DvM

Note

22
24

4.6
8.0
0.6

13.2

1.3

1.3

14.5

2019 
£m

1,558
246
60
18

1,882

2019 
£m

13
–
5

18

2019 
‘000

4.3
13.3
24.8

42.4

3.6
5.9
0.3

9.8

0.1

0.1

9.9

2018 
£m

1,471
227
53
16

1,767

2018 
£m

16
1
1

18

2018 
‘000

4.3
13.3
24.8

42.4

167

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

6 Net Finance Expense

Finance income
Interest income on cash and cash equivalents
Movement on put option liability
Other finance income

Total finance income

Finance expense
Interest payable on borrowings
Finance credit/(expense) on tax balances
Movement on put option liability
Other finance expense

Total finance expense

Net finance expense

1  Restated for the adoption of IFRS 16 (see Note 31).

All net finance expense relates to continuing operations only.

7 Income Tax Expense

Current tax
Adjustment in respect of prior periods

Total current tax

Origination and reversal of temporary differences
Impact of changes in tax rates

Total deferred tax

Income tax expense

2019 
£m

96
25
40

161

(331)
35
–
(18)

(314)

(153)

2019 
£m

640
36

676

(10)
(1)

(11)

665

2018 
(Restated)1 
£m

78
–
–

78

(352)
(29)
(10)
(25)

(416)

(338)

2018 
£m

545
50

595

(59)
–

(59)

536

Current tax includes tax incurred by UK entities of £95 million (2018: £55 million). This is comprised of UK corporation tax of £79 million (2018: 
£32 million) and overseas tax suffered of £16 million (2018: £23 million). UK current tax is calculated at 19% (2018: 19%) of the estimated 
assessable profit for the year, net of relief for overseas taxes where available. Taxation in other jurisdictions is calculated at the rates prevailing in 
the relevant jurisdictions.

Cash tax paid in the year was £647 million (2018: £567 million). The variance between the current year tax charge of £640 million and cash tax 
paid is attributable to movements on non-current tax liabilities (shown in Note 21) and timing differences arising between accrual and payment 
of income tax liabilities.

Origination and reversal of temporary differences includes adjustments in respect of prior periods of £12 million expense (2018: £22 million 
expense).

16 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20197 Income Tax Expense continued
The total tax charge on the Group’s profits for the year can be reconciled to the notional tax charge calculated at the UK tax rate as follows:

Continuing operations

(Loss)/Profit before income tax
Tax at the notional UK corporation tax rate of 19% (2018: 19%)
Effect of:
Overseas tax rates
Movement in provision related to uncertain tax positions
Unrecognised tax losses and other unrecognised tax assets
Withholding and local taxes
Reassessment of prior year estimates
Impact of changes in tax rates
Adjusting items
Other permanent differences

Income tax expense/(benefit)

1  Restated for the adoption of IFRS 16 (see Note 31).

2019 
£m

(2,107)
(400)

2018 
(Restated)1 
£m

2,720
517

77
(46)
(42)
71
48
(1)
965
(7)

665

(79)
78
(44)
74
(10)
–
4
(4)

536

Our effective tax rate in any given financial year reflects a variety of factors that may not be present in succeeding financial years, and may be 
affected by variations in profit mix and changes in tax laws, regulations and related interpretations.

The effect of overseas tax rates represents the impact of profits arising outside the UK that are taxed at different rates to the UK rate.

Unrecognised tax losses and other unrecognised tax assets arising in 2019 primarily relates to income offset by previously unrecognised losses. 

Withholding and local taxes includes a provision for deferred tax on unremitted earnings (Note 11). This charge is expected to arise on planned 
repatriations of retained earnings from overseas subsidiaries in future periods.

The reassessment of prior year estimates includes settlement reached following conclusion of tax authority review and differences between final 
tax return submissions and liabilities accrued in these financial statements.

Adjusting items principally relate to the non-deductible impairment of goodwill in IFCN. 

We conduct business operations in a number of countries, and are therefore subject to tax and intercompany pricing laws in multiple 
jurisdictions. We have in the past faced, and may in the future face, audits and challenges brought by tax authorities, and we are involved in 
ongoing tax investigations in a number of countries. If material challenges were to be successful, our effective tax rate may increase, we may be 
required to modify structures at significant costs to us, we may also be subject to interest and penalty charges and we may incur costs in 
defending litigation or reaching a settlement. Any of the foregoing could materially and adversely affect our business, financial position and 
results of operations.

EC State Aid
On 25 April 2019 the European Commission (“EC”) released its decision concluding that the UK Controlled Foreign Company (“CFC”) Legislation 
up to 31 December 2018 partially represented State Aid. On 12 June 2019 the UK government applied to annul the EC decision.

The Group’s application to annul the EC decision on the CFC Group Financing Exemption was registered in the General Court on 4 November 
2019. Our application has been stayed pending the outcome of appeals made by the UK government. Management’s assessment is that no 
provision is required at this time.

169

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

7 Income Tax Expense continued
The tax credit/(charge) relating to components of other comprehensive income is as follows:

Net exchange (losses)/gains on foreign currency translation
Gains/(losses) on cash flow and net investment hedges
Remeasurement of defined benefit pension plans (Note 22)
Revaluation of equity instruments – FVOCI

Other comprehensive (loss)/income

Current tax
Deferred tax (Note 11)

2019

Tax (charge)/
credit
 £m

Before tax 
£m

(579)
60
12
(13)

(520)

–
1
2
–

3

–
3

3

After tax 
£m

Before tax 
£m

(579)
61
14
(13)

(517)

59
(38)
149
–

170

The tax credited/(charged) directly to the Statement of Changes in Equity during the year is as follows:

Current tax
Deferred tax (Note 11)

8 Earnings per share

Basic (loss)/earnings per share
From continuing operations
From discontinued operations

Total basic (loss)/earnings per share
Diluted (loss)/earnings per share
From continuing operations
From discontinued operations

Total diluted (loss)/earnings per share
Adjusted basic earnings per share

From continuing operations
From discontinued operations

Total adjusted basic earnings per share
Adjusted diluted earnings per share

From continuing operations
From discontinued operations

Total adjusted diluted earnings per share

1  Restated for the adoption of IFRS 16 (see Note 31).

2018

Tax (charge)/
credit 
£m

8
2
(26)
–

(16)

6
(22)

(16)

2019 
£m

4
–

4

After tax 
£m

67
(36)
123
–

154

2018 
£m

7
(12)

(5)

2019 
pence

2018 
(Restated)1 
pence

(393.0)
(126.7)

(519.7)

(393.0)
(126.7)

(519.7)

349.0
–

349.0

349.0
–

349.0

306.6
(0.7)

305.9

305.2
(0.7)

304.5

341.1
–

341.1

339.6
–

339.6

Basic
Basic earnings per share is calculated by dividing the net (loss)/income attributable to owners of the parent company from continuing operations 
(2019: £2,785 million loss; 2018: £2,164 million income) and discontinued operations (2019: £898 million loss; 2018: £5 million loss) by the 
weighted average number of ordinary shares in issue during the year (2019: 708,688,420; 2018: 705,903,566).

170

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20198 Earnings per share continued
Diluted
Diluted earnings per share is calculated by adjusting the weighted average number of shares outstanding to assume conversion of all potentially 
dilutive ordinary shares. The Company has the following categories of potentially dilutive ordinary shares: Executive Share Awards (including 
Executive Share Options and Executive Restricted Share Scheme Awards) and Employee Sharesave Scheme Options. The options only dilute 
earnings when they result in the issue of shares at a value below the market price of the share and when all performance criteria (if applicable) 
have been met. As at 31 December 2019 there were 7,970,362 (2018: 4,628,897) Executive Share Awards excluded from the dilution because 
the exercise price for the options was greater than the average share price for the year or the performance criteria have not been met. In 2019, 
there were potential dilutive ordinary shares of 6,736,386 Executive Share Awards and 1,355,909 Employee Sharesave Scheme Options excluded 
from the dilution. As there is a net loss from continuing operations in 2019, the effect of these potentially dilutive shares is anti-dilutive.

On a basic basis
Dilution for Executive Share Awards1
Dilution for Employee Sharesave Scheme Options outstanding1

On a diluted basis

1  As there is a loss in 2019, the effect of potentially dilutive shares is anti-dilutive.

Adjusted earnings
Details of the adjusted net income attributable to owners of the parent company are as follows:

Continuing operations

Net (loss)/income attributable to owners of the parent company
Exceptional items, net of tax (Note 3)
Other Adjusting items, net of tax (Note 3)

Adjusted net income attributable to owners of the parent company

1  Restated for the adoption of IFRS 16 (see Note 31).

Discontinued operations

Net (loss) attributable to owners of the parent company
Exceptional items, net of tax (Note 3)

Adjusted net income attributable to owners of the parent company

2019 
Average number 
of shares

2018 
Average number
 of shares

708,688,420
–
–

705,903,566
2,908,086
192,973

708,688,420

709,004,625

2019 
£m

(2,785)
5,195
63

2,473

2019 
£m

(898)
898

–

2018 
(Restated)1 
£m

2,164
183
61

2,408

2018 
£m

(5)
5

–

171

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

9 Goodwill and other intangible assets

Brands 
£m

Goodwill 
£m

Software 
£m

Other 
£m

Total 
£m

Cost
At 1 January 2018
Additions
Arising on business combinations
Disposals
Exchange adjustments

At 31 December 2018

Additions
Arising on business combinations
Disposals
Reclassifications
Exchange adjustments

At 31 December 2019

Accumulated amortisation and impairment
At 1 January 2018
Amortisation and impairment 
Disposals
Exchange adjustments

At 31 December 2018

Amortisation and impairment 
Disposals
Exchange adjustments

At 31 December 2019

Net book value
At 31 December 2018

At 31 December 2019

17,888
–
–
–
482

11,519
–
28
–
304

18,370

11,851

1
–
–
–
(560)

–
14
–
–
(349)

17,811

11,516

188
61
–
1

250

141
–
(1)

390

18
–
–
–

18

5,037
–
(1)

5,054

18,120

17,421

11,833

6,462

215
94
–
(10)
4

303

136
–
(3)
(11)
(9)

416

63
38
(8)
–

93

48
(3)
(2)

136

210

280

165
–
–
–
3

168

–
–
(1)
11
(3)

29,787
94
28
(10)
793

30,692

137
14
(4)
–
(921)

175

29,918

31
22
–
–

53

23
–
1

77

300
121
(8)
1

414

5,249
(3)
(3)

5,657

115

98

30,278

24,261

The amount stated for brands represents the fair value of brands acquired since 1985 at the date of acquisition. Other includes product 
registration, distribution rights, capitalised product development costs and customer contracts.

Software includes intangible assets under construction of £55 million (2018: £47 million).

172

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20199 Goodwill and other intangible assets continued
The majority of brands, all of goodwill and certain other intangibles are considered to have indefinite lives for the reasons noted in the 
Accounting Policies and therefore are subject to an annual impairment review. The MJN global brand, acquired MJN WIC contracts and a number 
of small non-core brands are deemed to have a finite life and are amortised accordingly. Amortisation is recognised in net operating expenses.

The net book values of indefinite and finite life intangible assets are as follows:

Net book value

Indefinite life assets

Brands
Goodwill
Other

Total indefinite life assets

Finite life assets

Brands
Software
Other

Total finite life assets

Total net book value of intangible assets

2019 
£m

2018 
£m

16,989
6,462
49

17,616
11,833
42

23,500

29,491

432
280
49

761

504
210
73

787

24,261

30,278

Cash Generating Units
Goodwill and other intangible assets with indefinite lives are allocated to either individual cash generating units (CGUs), or groups of cash 
generating units (together ‘GCGUs’). The goodwill and intangible assets with indefinite lives are tested for impairment at the level at which 
identifiable cash inflows are largely independent. Generally this is at a GCGU level, but for certain intangible assets this is at a CGU level.

After considering all the evidence available, including how brand and production assets generate cash inflows and how management monitors 
the business, the Directors have concluded that for the purpose of impairment testing of goodwill and other intangible assets, the Group’s 
GCGUs are as follows: Health, Hygiene Home and IFCN.

An analysis of the net book value of indefinite life assets and goodwill by GCGU is shown below:

GCGU

Health

Power brands

Durex, Gaviscon, Mucinex, Nurofen, Scholl, 
Strepsils, Clearasil, Dettol, Veet

Hygiene Home

Cillit Bang, Finish, Harpic, Lysol, Mortein, 
Air Wick, Calgon, Vanish, Woolite

IFCN

Enfamil, Nutramigen

2019

Indefinite 
life assets 
£m

Goodwill 
£m

Total 
£m

Indefinite 
life assets 
£m

2018

Goodwill 
£m

Total 
£m

7,087

3,671

10,758

7,405

3,783

11,188

1,784

8,167

17,038

45

1,829

2,746

6,462

10,913

23,500

1,851

8,402

45

8,005

17,658

11,833

1,896

16,407

29,491

Within the Health GCGU, the cash flows of certain brands are separately identifiable. As a result, the carrying values of the associated indefinite 
life assets have been tested for impairment as CGUs. This is in addition to the impairment testing over the Health GCGU. The CGUs tested 
separately in 2019 are shown below. Brazilian Sexual Wellbeing was not tested in 2019 as changes to its factory brand mix meant that the 
associated cash flows were no longer separately identifiable.

Indefinite life assets excluding goodwill (post impairment)

Sexual Wellbeing
Oriental Pharma

2019 
£m

2,167
47

2018 
£m

2,229
128

173

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

9 Goodwill and other intangible assets continued
Annual Impairment Review
Goodwill and other indefinite life intangible assets must be tested for impairment on at least an annual basis. An impairment loss is recognised 
when the recoverable amount of a GCGU or CGU falls materially below its net book value at the date of testing.

The determination of recoverable amount, being the higher of value-in-use and fair value less costs to dispose, is inherently judgemental and 
requires management to make multiple estimates, for example around individual market pressures and forces, future price and volume growth, 
future margins, terminal growth rates and discount rates.

When forecasting the annual cashflows that support the recoverable amount calculations, the Group generally uses its short-term budgets and 
medium-term strategic plans, with additional senior management and board-level review. Cashflows beyond the five-year period are projected 
using steady or progressively declining growth rates followed by a terminal growth rate. These rates do not exceed the long-term average growth 
rate for the products and markets in which the GCGU or CGU operates.

The cashflows are discounted back to their present value using a pre-tax rate considered appropriate for each GCGU and CGU. In 2019, as in 
2018, these rates have been derived from management’s views on the relevant weighted average cost of capital, subsequently converted to the 
pre-tax equivalent rate.

For the Health and Hygiene Home GCGUs as well as the Sexual Wellbeing CGU, any reasonably possible change in the key valuation assumptions 
would not imply possible impairment. As in 2018, each of these assessments utilised a pre-tax discount rate of 10% and a terminal growth rate 
of either 3% (Health and Sexual Wellbeing) or 2% (Hygiene Home).

Refer below for further details regarding the IFCN GCGU and the Oriental Pharma CGU.

IFCN
On 15 June 2017, the Group acquired 100% of the issued share capital of MJN for cash consideration of £13,044 million ($16,642 million). The 
acquisition was treated as a business combination and hence both the assets acquired, and liabilities assumed, were brought onto the Group 
Balance Sheet at their fair value.

In 2018, the IFCN impairment assessment indicated that the IFCN recoverable amount exceeded the net book value by less than 10 percent.  
This was largely expected given the original 2017 fair valuation exercise and the 2018 disruption at our European manufacturing plant which 
negatively impacted supply to a number of markets, in particular China. Given the lack of headroom, relevant sensitivity disclosures were 
included in the 2018 Annual Report and Financial Statements.

As 2019 progressed, IFCN financials fell below forecasts. This was primarily due to:

• 

• 

• 

• 

• 

• 

increased competition in China, particularly from domestic infant nutrition companies;

an ongoing weakening of China market growth as a result of lower-than-expected birth rates;

disruption to Hong Kong cross-border trade, leading to a loss of customers using this channel;

tougher than expected trading conditions in ASEAN and LATAM;

increased investment within the IFCN supply chain in order to provide increased resilience and long-term flexibility; and

a longer and more challenging process relating to the integration of MJN within the wider RB Group.

In response to its assessment of these drivers, the Group revised down in late 2019 its short and medium-term expectations relating to IFCN net 
revenue and margins. These updated expectations were incorporated into the 2019 IFCN impairment assessment, which was performed as of 
31 December 2019.

The tables below show the expected growth rates included within both the 2019 impairment assessment and the 2018 impairment assessment. 
In the 2019 assessment, management has assumed that net revenue growth over the medium-term (2025 to 2029) will be consistent with the 
terminal growth rate (applied from 2030 onwards) and that margins will remain reasonably stable.

Annual growth in Net Revenue between 2020 and 20291
Annual growth in Gross Margin between 2020 and 20291

Annual growth in Net Revenue between 2019 and 20281
Annual growth in Gross Margin between 2019 and 20281

1  At constant exchange rates, excluding the impact of future foreign exchange movements.

174

2019

2% to 4%
2% to 4%

2018

3% to 6%
4% to 9%

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20199 Goodwill and other intangible assets continued
The 2019 assessment indicated that the recoverable amount was equal to £9,890m. The recoverable amount was calculated on a value-in-use 
basis using an implied pre-tax discount rate of 9.0% (2018: 10.0%) and an IFCN-specific terminal growth rate of 2.5% (2018: 3.0%).

As a result, the Group has recognised an impairment loss of £5,037m. In accordance with IFRS, this impairment loss has been fully recognised 
against IFCN goodwill recognised on acquisition and subsequently reported within the Health operating segment.

Given its nature and size, the IFCN recoverable amount incorporates multiple key estimates. These are summarised in the table below.

Key estimates

Commentary

Greater China market

In the short to medium-term, management expects that Greater China will continue to be impacted by increased 
competition and regulation combined with generally subdued domestic birth rates.

US market

Net Revenue

Margins

Discount rate

In the US, management expects to benefit from reasonably stable market conditions. Tendering for WIC contracts is 
expected to remain highly competitive.

In the short to medium-term, management expects to achieve Net Revenue growth (excluding the impact of foreign 
exchange movements) of between 2% and 4% per annum. This is expected to be achieved though ongoing 
premiumisation, price growth and volume growth.

In the short to medium-term, management has assumed that IFCN will generally be able to maintain current actual 
margins (both gross and operating).

As in prior years, management engaged a third-party expert to help calculate an IFCN-specific weighted-average cost 
of capital (WACC) and the implied pre-tax discount rate. In addition, management performed benchmarking against 
other comparable companies. For valuation purposes, management used the mid-point of the calculated range. The 
current year movement in the discount rate is primarily due to the incorporation of additional risk and inflation-rate 
differentials within the underlying cashflows rather than within the discount rate.

Terminal growth rate

As in prior years, management engaged a third-party expert to help calculate an IFCN-specific terminal growth rate. 
Management is satisfied with the reasonableness of this rate when compared against independent market growth 
projections and long-term country inflation rates.

Following the recognition of the impairment loss in 2019, there is now no headroom between the IFCN recoverable amount and the IFCN 
carrying value. Consequently, any material deterioration in the macro or business-level assumptions supporting the IFCN recoverable amount  
as of 31 December 2019 would necessitate the recognition of further impairment losses.

The table below shows the sensitivity of the 2019 valuation to reasonable changes in key assumptions. The table assumes no related response  
by management (e.g. to drive further cost savings) and is hence theoretical in nature.

Expected Net Revenue growth rates (2020 to 2029) adjusted by 100 bps
Expected EBIT growth rates (2020 to 2029) adjusted by 100 bps
Terminal growth rate (applied from 2030) adjusted by 50 bps
Pre-tax discount rate adjusted by 50 bps

(£m)

+/- 1,000
+/- 700
+/- 700
+/- 800

Despite the recognition of the current year impairment loss, management remains confident about the long-term prospects of IFCN. Since 2017, 
the strength of the IFCN innovation pipeline has improved and the benefits of this are expected to be seen over coming years. In addition, 
management is working to progress and capitalise on multiple “white space” opportunities, the potential benefits of which have not been 
incorporated into the 2019 IFCN valuation in accordance with IFRS.

Oriental Pharma
Following the 2019 impairment assessment (performed as of 31 December 2019), management recognised a £79 million impairment loss relating 
to the Oriental Pharma CGU. The incurrence of this loss was due to lower than expected growth compared to 2019 forecasts and a subsequent 
reassessment of future growth expectations.

The impairment loss was calculated on a value-in-use basis using a pre-tax discount rate of 15.0% (2018: 13.3%) and a terminal growth rate  
of 3.0% (2018: 3.0%). The loss impacted intangible assets included within the Health operating segment. The remaining net book value is  
£62 million.

175

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

10 Property, Plant and Equipment

Cost
At 1 January 2018 (Restated)1
Additions
Disposals
Reclassifications
Exchange adjustments

At 31 December 2018 (Restated)1

Additions
Disposals
Reclassifications
Exchange adjustments

At 31 December 2019

Accumulated depreciation and impairment
At 1 January 2018 (Restated)1
Charge for the year
Disposals
Impairment
Reclassifications
Exchange adjustments

At 31 December 2018 (Restated)1

Charge for the year
Disposals
Impairment
Exchange adjustments

At 31 December 2019

Net book value
As at 31 December 2018 (Restated)1

As at 31 December 2019

1  Restated for the adoption of IFRS 16 (see Note 31).

Land and 
buildings 
£m

Plant and 
equipment 
£m

Right-of-use 
Assets 
£m

Assets under 
construction 
£m

1,062
24
(18)
35
14

1,117

14
(3)
67
(43)

1,696
61
(35)
121
14

1,857

53
(54)
164
(83)

1,152

1,937

282
54
(2)
5
2
2

343

57
(3)
–
(16)

958
169
(26)
1
(2)
–

1,100

180
(40)
2
(61)

381

1,181

774

771

757

756

386
58
(70)
–
–

374

69
(75)
–
(15)

353

72
60
(62)
–
–
–

70

66
(69)
–
(3)

64

304

289

236
244
–
(156)
3

327

239
(2)
(231)
(9)

324

–
–
–
–
–
–

–

–
–
–
–

–

327

324

Total 
£m

3,380
387
(123)
–
31

3,675

375
(134)
–
(150)

3,766

1,312
283
(90)
6
–
2

1,513

303
(112)
2
(80)

1,626

2,162

2,140

At 31 December 2019, the Group’s right-of-use assets included land & buildings of £268 million (2018: £277 million) and other assets of 
£21 million (2018: £27 million). The Group recognised depreciation of £54 million (2018: £49 million) on the land & buildings and depreciation  
of £12 million (2018: £11 million) on the other assets.

The Group has commitments to purchase property, plant and equipment of £59 million (2018: £48 million).

11 Deferred Tax

Deferred tax

At 1 January 2019
(Charged)/credited to the Income Statement
Credited/(charged) to other comprehensive income
Exchange differences

At 31 December 2019

Accelerated 
capital 
allowances 
£m

Intangible 
assets 
£m

Short-term 
temporary 
differences 
£m

Retirement 
benefit 
obligations 
£m

Tax losses 
£m

(24)
(19)
–
1

(42)

(3,848)
18
–
120

(3,710)

409
(19)
1
(10)

381

24
22
–
(2)

44

29
9
2
(2)

38

Total 
£m

(3,410)
11
3
107

(3,289)

176

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201911 Deferred Tax continued

2019

Deferred tax assets
Deferred tax liabilities

Deferred tax

Deferred tax

At 1 January 2018
Credited/(charged) to the Income Statement
Credited/(charged) to other comprehensive income
Charged directly to equity
Arising on business combinations
Exchange differences

At 31 December 2018

2018

Deferred tax assets
Deferred tax liabilities

Deferred tax

Accelerated 
capital 
allowances 
£m

–
(42)

(42)

Accelerated 
capital 
allowances 
£m

(29)
6
–
–
–
(1)

(24)

Accelerated 
capital 
allowances 
£m

10
(34)

(24)

Intangible 
assets 
£m

(35)
(3,675)

(3,710)

Intangible 
assets 
£m

(3,811)
75
–
–
–
(112)

(3,848)

Intangible 
assets 
£m

(19)
(3,829)

(3,848)

Short-term 
temporary 
differences 
£m

Retirement 
benefit 
obligations 
£m

Tax losses 
£m

199
182

381

38
6

44

22
16

38

Short-term 
temporary 
differences 
£m

Retirement 
benefit 
obligations 
£m

Tax losses 
£m

446
(27)
4
(12)
(2)
–

409

11
12
–
–
–
1

24

58
(7)
(26)
–
–
4

29

Short-term 
temporary 
differences 
£m

186
223

409

Retirement 
benefit 
obligations 
£m

16
13

29

Tax losses 
£m

16
8

24

Total 
£m

224
(3,513)

(3,289)

Total 
£m

(3,325)
59
(22)
(12)
(2)
(108)

(3,410)

Total 
£m

209
(3,619)

(3,410)

Deferred tax assets and liabilities have been offset where they relate to income taxes levied by the same taxation authority.

Certain deferred tax assets in respect of corporation tax losses and other temporary differences totalling £984 million (2018: £1,063 million) have 
not been recognised at 31 December 2019 as it is not probable that taxable profit will be available, against which the deductible temporary 
differences can be utilised. These assets will be recognised if utilisation of the losses and other temporary differences becomes sufficiently 
probable.

12 Inventories

Raw materials and consumables
Work in progress
Finished goods and goods held for resale

Total inventories

2019 
£m

334
62
918

2018 
£m

286
91
899

1,314

1,276

The total cost of inventories recognised as an expense and included in cost of sales amounted to £4,818 million (2018: £4,732 million). This 
includes inventory write-offs and losses of £166 million (2018: £150 million).

The Group inventory provision at 31 December 2019 was £93 million (2018: £159 million).

177

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

13 Trade and Other Receivables

Amounts falling due within one year

Trade receivables
Less: Provision for impairment of receivables

Trade receivables – net
Other receivables
Prepayments and accrued income

Trade and other receivables

The carrying amounts of the Group’s trade and other receivables are denominated in the following currencies:

Currency analysis

US dollar
Euro
Brazil real
Sterling
Other currencies

2019 
£m

1,778
(62)

1,716
283
80

2,079

2019 
£m

655
319
127
121
857

2018 
£m

1,902
(67)

1,835
192
70

2,097

2018 
£m

687
299
120
128
863

Trade and other receivables

2,079

2,097

The maximum exposure to credit risk at the year end is the carrying value of each class of receivable mentioned above. 

a Trade Receivables
Trade receivables consist of amounts due from customers. The Group’s customer base is large and diverse and consequently there is limited 
concentration of credit risk. Credit risk is assessed at a subsidiary and Group level and takes into account the financial positions of customers, 
past experiences, future expectations and other relevant factors. Individual credit limits are imposed based on those factors.

The following table provides an ageing analysis of trade receivables at year end:

Ageing analysis

Not overdue
Up to 3 months overdue
Over 3 months overdue

Trade receivables

2019 
£m

1,455
259
64

1,778

2018 
£m

1,538
311
53

1,902

At 31 December 2019, a provision of £62 million (2018: £67 million) was recorded against certain trade receivables based on a forward-looking 
assessment of the lifetime expected credit loss as required by IFRS 9. This assessment considered the ageing profiles of specific trade receivable 
balances along with the risk of future customer defaults.

As at 31 December 2019, trade receivables of £261 million (2018: £297 million) were past due but not impaired. These receivables were not 
impaired because having considered their nature and historical collection, recovery of the unprovided amounts is expected in due course.

b Other Receivables
Other Receivables includes recoverable sales tax of £202 million (2018: £121 million). This contains £3 million (2018: £4 million) of impaired assets 
all aged over three months from a broad range of countries within the Group.

c Other Non-current Receivables
Other non-current receivables at 31 December 2019 of £155 million (2018: £109 million) includes non-current recoverable sales tax, long-term 
prepayments and investments.

178

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201914 Financial Instruments and Financial Risk Management
Financial Instruments by Category

At 31 December 2019

Assets as per the Balance Sheet
Trade and other receivables1
Derivative financial instruments – FX forward exchange contracts
Equity Instruments – FVOCI2
Cash and cash equivalents

Liabilities as per the Balance Sheet
Borrowings (commercial paper, bank loans & overdrafts)3
Lease obligations3
Bonds
Senior notes
Term loans
Derivative financial instruments – FX forward exchange contracts
Derivative financial instruments – Interest rate swaps
Trade and other payables4
Other non-current liabilities4,5

At 31 December 2018

Assets as per the Balance Sheet
Trade and other receivables1
Derivative financial instruments – FX forward exchange contracts
Equity Instruments – FVOCI2
Cash and cash equivalents

Liabilities as per the Balance Sheet
Borrowings (commercial paper, bank loans & overdrafts)3
Lease obligations3.6
Bonds
Senior notes
Term loans
Derivative financial instruments – FX forward exchange contracts
Derivative financial instruments – Interest rate swaps
Trade and other payables4
Other non-current liabilities4,5

Amortised 
cost 
£m

Derivatives 
used for 
hedging 
£m

Fair value 
through the 
Income 
Statement 
£m

Equity 
Instruments 
– FVOCI 
£m

Carrying 
value total 
£m

2,096
–
–
1,549

3,009
325
6,201
1,834
826
–
–
4,671
190

–
26
–
–

–
–
–
–
–
28
1
–
–

–
4
–
–

–
–
–
–
–
109
–
–
–

–
–
58
–

–
–
–
–
–
–
–
–
–

2,096
30
58
1,549

3,009
325
6,201
1,834
826
137
1
4,671
190

Derivatives 
used for 
hedging 
£m

Fair value 
through the 
Income 
Statement 
£m

Equity 
Instruments 
– FVOCI 
£m

Carrying 
value total 
£m

Amortised cost 
£m

2,086
–
–
1,483

1,648
340
6,440
2,464
1,326
–
–
4,664
224

–
24
–
–

–
–
–
–
–
17
16
–
–

–
15
–
–

–
–
–
–
–
9
–
–
–

–
–
53
–

–
–
–
–
–
–
–
–
–

2,086
39
53
1,483

1,648
340
6,440
2,464
1,326
26
16
4,664
224

1. Prepayments and employee benefit assets are excluded from the trade and other receivables balance as they are out of scope of IFRS 7.
2. Equity instruments – FVOCI relate to an investment of less than 1% of the shares in issue of China Resources Pharmaceutical Group Limited (CRP) and an investment in Pharmapacks, LLC.
3. The categories in this disclosure are determined by IFRS 9. Borrowings largely relate to commercial paper. As at 31 December 2019, the Group had commercial paper in issue amounting to 
$2,028 million (nominal values) at the rate of between 1.8% and 2.78% with maturities ranging from 2 January 2020 to 31 July 2020, and €1,750 million (nominal values) at the rate of 
between negative 0.15% and negative 0.35% with maturities ranging from 23 January 2020 to 12 August 2020. Lease obligations are outside the scope of IFRS 9, but they remain within 
the scope of IFRS 7. Therefore lease obligations have been shown separately.

4. Social security liabilities, other employee benefit liabilities, and interest accrued on tax balances are excluded as they are out of scope of IFRS 7.
5. Other non-current liabilities principally comprise put options over the non-controlling interests of certain Group subsidiaries in China of £135 million (2018: £148 million). Refer to Note 26 

for further details.

6. Restated for the adoption of IFRS16 (Note 31).

179

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14 Financial Instruments and Financial Risk Management continued
The fair value measurement hierarchy levels have been defined as follows:

•  Quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1).

• 

Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly 
(i.e. derived from prices) (level 2). If all significant inputs required to fair value an instrument are observable, the instrument is included in 
level 2.

• 

Inputs for the asset or liability that are not based on observable market data (i.e. unobservable inputs) (level 3).

The following table categorises the Group’s financial assets and liabilities held at fair value by the valuation methodology applied in determining 
their fair value.

At 31 December 2019
Assets as per the Balance Sheet
Derivative financial instruments – FX forward exchange contracts
Equity Instruments – FVOCI

Liabilities as per the Balance Sheet
Derivative financial instruments – FX forward exchange contracts
Derivative financial instruments – Interest rate swaps

At 31 December 2018
Assets as per the Balance Sheet
Derivative financial instruments – FX forward exchange contracts
Equity Instruments – FVOCI

Liabilities as per the Balance Sheet
Derivative financial instruments – FX forward exchange contracts
Derivative financial instruments – Interest rate swaps

Level 1 
£m

Level 2 
£m

Level 3 
£m

Total 
£m

30

30

137
1

28

Level 1 
£m

Level 2 
£m

Level 3 
£m

44

39

26
16

9

30
58

137
1

Total 
£m

39
53

26
16

The fair value of forward foreign exchange contracts was determined using forward exchange rates derived from market sourced data at the 
Balance Sheet date, with the resulting value discounted back to present value (level 2 classification). The fair value of Equity Instruments – FVOCI 
was determined using both quoted share price information (level 1 classification) and other non-market information (level 3 classification).

The fair value of the interest rate swap contracts was calculated using discounted future cash flows at floating market rates (level 2 classification).

Except for the bonds and senior notes, the fair values of other financial assets and liabilities at amortised cost approximate their carrying values. 
The fair value of the bonds as at 31 December 2019 is a liability of £6,325 million (2018: £6,175 million) and the fair value of the senior notes as 
at 31 December 2019 is a liability of £1,950 million (2018: £2,432 million). The fair value of the bonds and senior notes was derived using quoted 
market rates in an active market (level 1 classification).

18 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201914 Financial Instruments and Financial Risk Management continued
Offsetting financial assets and financial liabilities
The Group has forward foreign exchange contracts and cash that are subject to enforceable master netting arrangements. The following tables 
set out the carrying amounts of the recognised financial instruments that are subject to these agreements.

(a) Financial assets

At 31 December 2019

Forward foreign exchange contracts
Cash and cash equivalents

At 31 December 2018

Forward foreign exchange contracts
Cash and cash equivalents

(b) Financial liabilities

As at 31 December 2019

Forward foreign exchange contracts
Interest rate swaps
Bank overdrafts

As at 31 December 2018

Forward foreign exchange contracts
Interest rate swaps
Bank overdrafts

Gross 
amounts of 
recognised 
financial 
assets 
£m

30
1,549

1,579

Gross 
amounts of 
recognised 
financial 
assets 
£m

39
1,483

1,522

Gross 
amounts of 
recognised 
financial 
liabilities 
£m

(137)
(1)
(2)

(140)

Gross 
amounts of 
recognised 
financial 
liabilities 
£m

(26)
(16)
(6)

(48)

Gross 
amounts of 
recognised 
financial 
liabilities set 
off in the 
Balance 
Sheet 
£m

Net amounts 
of financial 
assets 
presented in 
the Balance 
Sheet 
£m

Financial 
instruments 
not set off in 
the Balance 
Sheet 
£m

Net amount 
£m

–
–

–

30
1,549

1,579

(28)
–

(28)

2
1,549

1,551

Net amounts 
of financial 
assets 
presented in 
the Balance 
Sheet 
£m

39
1,483

1,522

Financial 
instruments 
not set off in 
the Balance 
Sheet 
£m

(21)
–

(21)

Net amount 
£m

18
1,483

1,501

Gross 
amounts of 
recognised 
financial 
liabilities set 
off in the 
Balance 
Sheet 
£m

–
–

–

Gross 
amounts of 
recognised 
financial 
assets set off 
in the 
Balance 
Sheet 
£m

Net amounts 
of financial 
liabilities 
presented in 
the Balance 
Sheet 
£m

Financial 
instruments 
not set off in 
the Balance 
Sheet 
£m

–
–
–

–

(137)
(1)
(2)

(140)

28
–
–

28

Gross 
amounts of 
recognised 
financial 
assets set off 
in the 
Balance 
Sheet
 £m

Net amounts 
of financial 
liabilities 
presented in 
the Balance 
Sheet 
£m

Financial 
instruments 
not set off in 
the Balance 
Sheet 
£m

–
–
–

–

(26)
(16)
(6)

(48)

21
–
–

21

Net amount 
£m

(109)
(1)
(2)

(112)

Net amount 
£m

(5)
(16)
(6)

(27)

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

14 Financial Instruments and Financial Risk Management continued
Financial Risk Management
The Group’s multinational operations expose it to a variety of financial risks that include the effects of changes in foreign currency exchange 
rates (foreign exchange risk), market prices, interest rates, credit risks and liquidity. The Group has in place a risk management programme that 
uses foreign currency financial instruments, including debt, and other instruments, to limit the impact of these risks on the financial performance 
of the Group.

The Group’s financing and financial risk management activities are centralised into Group Treasury (‘GT’) to achieve benefits of scale and control. 
GT manages financial exposures of the Group centrally in a manner consistent with underlying business risks. GT manages only those risks and 
flows generated by the underlying commercial operations, speculative transactions are not undertaken.

The Board of Directors review and agrees policies, guidelines and authority levels for all areas of Treasury activity and individually approves 
significant activities. GT operates under the close control of the CFO and is subject to periodic independent reviews and audits, both internal  
and external.

1. Market Risk
(a) Currency risk
The Group operates internationally and enters into transactions in many currencies and as such is exposed to foreign exchange risk arising from 
various currency exposures. Foreign exchange risk arises from future commercial transactions, recognised assets and liabilities and net 
investments in foreign operations.

The Group’s policy is to align interest costs and operating profit of its major currencies in order to provide some protection against the translation 
exposure on foreign currency profits after tax. The Group may undertake borrowings and other hedging methods in the currencies of the 
countries where most of its assets are located.

It is the Group’s policy to monitor and only where appropriate hedge its foreign currency transaction exposure. These transaction exposures arise 
mainly from foreign currency receipts and payments for goods and services and from the remittances of foreign currency dividends and loans. 
Where the Group enters into hedges and applies hedge accounting, hedges are documented and tested for effectiveness on an ongoing basis 
with any ineffectiveness recorded in the Income Statement.

The local business units enter into forward foreign exchange contracts with GT to manage these exposures where practical and allowed by  
local regulations. GT matches the Group exposures, and hedges the position where possible, using spot and forward foreign currency  
exchange contracts.

The Group’s strategy is to minimise Income Statement volatility by monitoring foreign currency balances, external financing, and external hedging 
arrangements. The Group’s hedging profile is regularly reviewed to ensure it is appropriate and to mitigate these risks as far as possible.

The notional principal amount of the outstanding forward foreign exchange contracts at 31 December 2019 was £6,190 million payable (2018: 
£4,486 million payable).

As at 31 December 2019, the Group had designated bonds totalling $500 million (2018: $500 million) as the hedging instrument in a net 
investment hedge relationship. The hedged risk is the foreign exchange currency risk on the value of the Group’s net investments in US dollars. 
Possible sources of ineffectiveness include any impairments to the Group’s net investments in US dollars. The hedges are documented and are 
assessed for effectiveness on an ongoing basis. 

As at 31 December 2019, the Group had designated commercial paper totalling €1,472 million (2018: €1,000 million), for which the carrying 
value was equal to the fair value, as the hedging instrument in a net investment hedge relationship. The hedged risk is the foreign exchange 
currency risk on the value of the Group’s net investments in Euros. The hedges are documented and are assessed for effectiveness on an  
ongoing basis.

The net gain or loss under these arrangements are recognised in other comprehensive income. The net effect on other comprehensive income 
for the year ended 31 December 2019 was a £70 million gain (2018: £44 million loss). If sterling strengthens/weakens by 5% against the US 
dollar and Euro, the maximum impact on Shareholders’ equity due to net investment hedging by US dollar bond and Euro commercial paper 
would be £77 million and £85 million respectively. 

182

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201914 Financial Instruments and Financial Risk Management continued
The Group held forward foreign exchange contracts designated as cash flow hedges primarily in Sterling, Euro, US dollar, Saudi Riyal, Australian 
dollar and Hong Kong dollar. The notional value of the payable leg resulting from these financial instruments was as follows:

Cash Flow Hedge Profile

Sterling
Euro
US Dollar
Chinese Renminbi
Saudi Riyal
Australian dollar
Hong Kong dollar
Other

2019 
£m

451
415
396
112
94
81
77
544

2018 
£m

241
403
395
214
40
61
9
512

2,170

1,875

These forward foreign exchange contracts are expected to mature over the period January 2020 to December 2020 (2018: January 2019 to 
December 2020).

Cash flow hedging is applied with the economic relationship and expected effectiveness being assessed at inception, with any ineffectiveness 
recognised in the Income Statement. The ineffective portion recognised in the income statement arising from cash flow hedges is immaterial 
(2018: immaterial).

Gains and losses recognised in the hedging reserve in other comprehensive income on forward exchange contracts in 2019 of £9 million loss 
(2018: £8 million gain) are recognised in the Income Statement in the year or years during which the hedged forecast transaction affects the 
Income Statement.

At 31 December 2019, the Group had forward contracts used for cash flow hedging with total fair value of £6 million liability (2018: £7 million 
asset). These contracts are denominated in a diverse range of currency pairings, where a fluctuation of 5% in any one of the contract pairings, 
with all others remaining constant, would have a maximum effect of £9 million (2018: £25 million) on Shareholder Equity, until the point at 
which the contracts mature and the forecast transaction occurs. The four largest contract pairings in order of nominal value were Euro/Polish 
Zloty, Euro/Sterling, Saudi Riyal/US dollar and US dollar/Sterling. 

The remaining major monetary financial instruments (liquid assets, receivables, interest and non-interest bearing liabilities) are directly 
denominated in the functional currency of the Group or are transferred to the functional currency of the local entity through the use  
of derivatives.

The gains and losses from fair value movements on derivatives held at fair value through the Income Statement, recognised in the Income 
Statement in 2019 was a £158 million loss (2018: £65 million gain).

(b) Price risk
Due to the nature of its business the Group is exposed to commodity price risk related to the production or packaging of finished goods, such as 
oil related, and a diverse range of other, raw materials. This risk is, however, managed primarily through medium-term contracts with certain key 
suppliers and is not therefore viewed as being a material risk.

(c) Interest rate risk
The Group has both interest-bearing and non interest-bearing assets and liabilities. The Group monitors its interest income and expense rate 
exposure on a regular basis. The Group manages its interest income rate exposure on its gross financial assets by using a combination of fixed 
rate term deposits.

Under the Group’s interest rate management strategy a percentage of fixed interest rate borrowings have been swapped to floating interest 
rates. The Group’s debt is obtained on a fixed or floating basis to align with fixed to floating debt requirements.

Interest rate swaps are held to hedge the interest rate risk associated with the $750 million 2020 Senior Note. The interest rate swaps convert the 
fixed rate of 3% on the 2020 Senior Note to floating and have been designated as a fair value hedge. As at 31 December 2019 interest rate 
swaps held at fair value totalled £1 million payable (2018: £16 million payable). The fair value adjustment applied to the bonds due to the hedge 
designation totalled £1 million receivable (2018: £16 million receivable). The interest rate swaps are documented and assessed for ineffectiveness 
on an ongoing basis, with any ineffectiveness recognised in the Income Statement. Possible sources of ineffectiveness include any changes to 
credit ratings of the Group or counterparties to the interest rate swaps, differences in day counts between the interest rate swaps and the 
coupons of the hedged senior notes, and modifications to the senior notes such as any repayments.

Various scenarios are simulated taking into consideration refinancing, renewal of existing positions, alternative financing and hedging. Based on 
these scenarios, the Group calculates the impact on the Income Statement of a defined interest rate shift. For each simulation, the same interest 
rate shift is used for all currencies, calculated on a full year and pre-tax basis.

183

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14 Financial Instruments and Financial Risk Management continued
The scenarios are only run for liabilities that represent the major interest-bearing positions. Based on the simulations performed, the impact on 
the Income Statement of a 50 basis-point shift in interest rates would be a maximum increase of £25 million (2018: £16 million) or decrease of 
£25 million (2018: £16 million), respectively for the liabilities covered. The simulation is done on a periodic basis to verify that the maximum loss 
simulated is within the limit given by management.

2. Credit Risk
The Group has no significant concentrations of credit risk. Credit risk arises from cash and cash equivalents, derivative financial instruments, 
deposits with banks and financial institutions, as well as credit exposures to customers. The assessment of lifetime expected credit losses relating 
to trade and other receivables is detailed in Note 13. Financial institution counterparties are subject to approval under the Group’s counterparty 
risk policy and such approval is limited to financial institutions with a BBB rating or above. The Group uses BBB and higher rated counterparties to 
manage risk and only uses sub BBB rated counterparties by exception. The amount of exposure to any individual counterparty is subject to a limit 
defined within the counterparty risk policy, which is reassessed annually by the Board of Directors. Derivative financial instruments are only 
traded with counterparties approved in accordance with the approved policy. Derivative risk is measured using a risk weighting method.

The Group has counterparty risk from asset positions held with financial institutions. This is comprised of short-term investments, cash and cash 
equivalents and derivatives positions as stated on the face of the Balance Sheet. For risk management purposes the Group assesses the exposure 
to major financial institutions by looking at the deposits, cash and cash equivalents and 5% of derivative notional position. The following table 
summarises the Group’s assessment of its exposure. The financial institutions listed in the tables are not comparable year on year.

Counterparty

Financial institution A
Financial institution B
Financial institution C
Financial institution D
Financial institution E
Financial institution F
Financial institution G
Financial institution H
Financial institution I
Financial institution J

Counterparty

Financial institution A
Financial institution B
Financial institution C
Financial institution D
Financial institution E
Financial institution F
Financial institution G
Financial institution H
Financial institution I
Financial institution J

Credit 
rating

AAA
AA-
A+
A
A+
A
A
A
A
A

Credit 
rating

AA-
AAA
A+
A
A
A
A+
A
A
A

2019

Limit 
£m

Exposure 
£m

300
200
150
125
146
125
116
125
125
125

211
193
137
109
101
100
90
86
84
82

2018

Limit 
£m

Exposure 
£m

200
300
150
121
125
100
125
125
115
125

201
168
133
112
107
99
95
89
85
84

3. Liquidity risk
Liquidity risk is the risk that the Group cannot repay financial liabilities as and when they fall due. The Group’s liquidity risk is concentrated 
towards bond, term loan and senior note principal repayments due between 2020 and 2044.

The Group has various borrowing facilities available to it. The Group has bilateral credit facilities with high-quality international banks and has a 
financial covenant, which is not expected to restrict the Group’s future operations.

At the end of 2019, the Group had long-term debt excluding lease liabilities £8,292 million (2018: £9,670 million), of which £8,292 million (2018: 
£9,091 million) is repayable in more than two years. In addition, the Group has committed borrowing facilities totalling £5,500 million (2018: 
£4,500 million), which expire after more than two years. These facilities were undrawn at year-end. The committed borrowing facilities (both 
drawn and undrawn), together with central cash and investments, are considered sufficient to meet the Group’s projected cash requirements.

All borrowing facilities are at floating rates of interest.

18 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201914 Financial Instruments and Financial Risk Management continued
The facilities have been arranged to cover general corporate purposes, including support for commercial paper issuance. All facilities incur 
commitment fees at market rates.

The Group’s borrowing limit at 31 December 2019 calculated in accordance with the Articles of Association was £28,089 million (2018:  
£44,228 million).

The table below analyses the Group’s financial liabilities and the derivatives which will be settled on a net basis into relevant maturity groupings 
based on the remaining period at the balance sheet date to the contractual maturity date. The amounts disclosed in the table are the contractual 
undiscounted cash flows which have been calculated using spot rates at the relevant Balance Sheet date, including interest to be paid.

At 31 December 2019

Commercial paper
Bonds
Term loans
Senior notes
Interest rate swaps
Trade payables
Other payables

At 31 December 2018

Commercial paper
Bonds
Term loans
Senior notes
Other borrowings
Interest rate swaps
Trade payables
Other payables

Total 
£m

(3,013)
(7,049)
(881)
(2,584)
(1)
(1,796)
(3,087)

Total 
£m

(1,608)
(7,511)
(1,476)
(3,337)
(40)
(18)
(1,798)
(3,100)

Less than 
1 year 
£m

Between 
1 and 2 years 
£m

Between 
2 and 5 years 
£m

(3,013)
(176)
(21)
(637)
(1)
(1,796)
(2,875)

–
(176)
(21)
(54)
–
–
(55)

–
(4,670)
(839)
(162)
–
–
(135)

Less than 
1 year 
£m

Between 
1 and 2 years 
£m

Between 
2 and 5 years 
£m

(1,608)
(183)
(42)
(650)
(40)
(12)
(1,798)
(2,865)

–
(183)
(42)
(662)
–
(6)
–
(76)

–
(3,389)
(1,392)
(169)
–
–
–
–

Over 
5 years 
£m

–
(2,027)
–
(1,731)
–
–
(22)

Over 
5 years 
£m

–
(3,756)
–
(1,856)
–
–
–
(159)

The table below analyses the Group’s derivative financial instruments which will be settled on a gross basis into relevant maturity groupings 
based on the remaining period between the Balance Sheet date and the contractual maturity date. The amounts disclosed in the table are the 
contractual undiscounted cash flows which have been calculated using spot rates at the relevant Balance Sheet date.

At 31 December 2019

Forward exchange contracts
Outflow
Inflow

At 31 December 2018

Forward exchange contracts
Outflow
Inflow

Less than 
1 year 
£m

Between 
1 and 2 years 
£m

Between 
2 and 5 years 
£m

Over 
5 years
 £m

(6,190)
6,084

–
–

–
–

Less than 
1 year 
£m

Between 
1 and 2 years 
£m

Between 
2 and 5 years 
£m

(4,480)
4,491

(6)
8

–
–

–
–

Over 
5 years 
£m

–
–

Cash flow forecasting is performed by the local business units and on an aggregated basis by GT. GT monitors rolling forecasts of the Group’s 
liquidity requirements to ensure it has sufficient cash to meet operational needs while maintaining sufficient headroom on its undrawn 
committed borrowing facilities. Funds over and above those required for short-term working capital purposes by the local businesses are 
generally remitted to GT. The Group uses the remittances to settle obligations, repay borrowings, or, in the event of a surplus, invest in 
short-term instruments issued by institutions with a BBB rating or better. 

4. Capital Management
The Group considers capital to be net debt plus total equity. Net debt is calculated as total borrowings less cash and cash equivalents, short-term 
other investments and financing derivative financial instruments (Note 16). Total equity includes share capital, reserves and retained earnings as 
shown in the Group Balance Sheet.

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14 Financial Instruments and Financial Risk Management continued

Net debt (Note 16)
Total equity

1  Restated for the adoption of IFRS16 (Note 31).

2019 
£m

10,749
9,407

20,156

2018 
(Restated)1 
£m

10,746
14,771

25,517

The objectives for managing capital are to safeguard the Group’s ability to continue as a going concern, in order to provide returns for 
Shareholders and benefits for other stakeholders and to maintain an efficient capital structure to optimise the cost of capital.

In 2019, the Group provided returns to Shareholders in the form of dividends. Refer to Note 27 for further details.

The Group monitors net debt and at year end the Group had net debt of £10,749 million (2018: £10,746 million). The Group seeks to pay down 
net debt using cash generated by the business to maintain an appropriate level of financial flexibility.

The Group participates in a supply chain finance programme (SCF) under which certain suppliers to the Group are able to access a Supply Chain 
Financing arrangement that enables them to fund their working capital. The principal purpose of this programme is to facilitate efficient payment 
processing and enable the willing suppliers to sell their receivables due from the Group to a bank before their due date. The Group does not 
incur any additional interest towards the bank on the amounts due to the suppliers. As part of this facility the Group has confirmed to certain 
financial institutions that it will make payments of £351 million (2018: £322 million) to these suppliers as they fall due. These amounts are 
recorded within Trade Payables on the Balance Sheet and all cash flows associated with the programme are included within operating cash flows 
as they continue to be part of the normal operating cycle of the Group and their principal nature remains operating – i.e. payments for the 
purchase of goods and services.

15 Cash and Cash Equivalents

Cash at bank and in hand
Short-term bank deposits

Cash and cash equivalents

2019 
£m

543
1,006

1,549

2018 
£m

635
848

1,483

The Group operates in a number of territories where there are either foreign currency exchange restrictions, or where it is difficult for the Group 
to extract cash readily and easily in the short-term. As a result, £17 million (2018: £2 million) of cash included in cash and cash equivalents is 
restricted for use by the Group, yet available for use in the relevant subsidiary’s day-to-day operations.

16 Financial Liabilities – Borrowings

Current

Bank loans and overdrafts1
Commercial paper2
Bonds
Senior notes
Lease liabilities3

Non-current

Bonds
Senior notes
Term loans
Lease liabilities3

1. Bank loans are denominated in a number of currencies: all are unsecured and bear interest based on the relevant LIBOR equivalent.
2. Commercial paper was issued in US dollars and Euros, is unsecured and bears interest based on the relevant LIBOR equivalent.
3. Restated for the adoption of IFRS16 (Note 31), 2018 current lease obligations include £1 million finance lease liabilities.

18 6

2019 
£m

16
2,993
–
569
72

3,650

2019 
£m

6,201
1,265
826
253

8,545

2018 
(Restated)3 
£m

40
1,608
–
560
61

2,269

2018 
(Restated)3 
£m

6,440
1,904
1,326
280

9,950

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201916 Financial Liabilities – Borrowings continued

Maturity of debt (excluding lease liabilities)

Bank loans and overdrafts repayable:
Within one year or on demand

Other borrowings repayable:
Within one year:

Commercial paper
Senior notes

After one year and in less than five years:

Bonds
Senior notes
Term loans

After five years or longer:

Bonds
Senior notes

Gross borrowings (unsecured)

1. Restated for the adoption of IFRS16 (Note 31).

Analysis of net debt

Cash and cash equivalents
Overdrafts

Cash and cash equivalents(excluding overdrafts)

Borrowings (excluding overdrafts)
Derivative financial instruments (debt)
Lease liabilities2

Financing liabilities

Net debt at end of year

2019 
£m

2018 
(Restated)1 
£m

16

40

2,993
569

4,326
–
826

1,875
1,265

11,854

11,870

1,608
560

2,930
579
1,326

3,510
1,325

11,838

11,878

2019 
£m

1,549
(2)

1,547

(11,866)
(105)
(325)

2018 
(Restated)1 
£m

1,483
(6)

1,477

(11,872)
(10)
(341)

(12,296)

(12,223)

(10,749)

(10,746)

1  Restated for the Adoption of IFRS16 (Note 31).
2  Borrowings as at 31 December 2018 has been restated to present £1m of finance leases under IAS17 as lease liabilities under IFRS16

The Group uses derivative financial instruments to hedge certain elements of interest rate and exchange risk on its net debt. The split between 
these items and other derivatives on the Balance Sheet is shown below:

2019 (£m)

Derivative financial instruments (debt)
Derivative financial instruments (non-debt)

At 31 December 2019

2018 (£m)

Derivative financial instruments (debt)
Derivative financial instruments (non-debt)

At 31 December 2018

Assets

Liabilities

Current

Non-Current

Current

Non-Current

4
26

30

–
–

–

(109)
(29)

(138)

–
–

–

Assets

Liabilities

Current

Non-Current

Current

Non-Current

15
23

38

–
1

1

(25)
(17)

(42)

–
–

–

Note that non-current derivative assets are presented within other non-current other receivables on the Balance Sheet.

187

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

16 Financial Liabilities – Borrowings continued

At 1 January 2019
Net increase/(decrease) in cash and cash equivalents
Proceeds from borrowings
Repayment of borrowings
Other financing cash flows
New lease liabilities
Exchange, fair value and other movements

At 31 December 2019

1  Restated for the Adoption of IFRS16 (Note 31).

17 Provisions for Liabilities and Charges

At 1 January 2018
Charged to the Income Statement
Arising on business combinations
Utilised during the year
Released to the Income Statement
Exchange adjustments

At 31 December 2018 (Restated)1
Charged to the Income Statement
Utilised during the year
Released to the Income Statement
Exchange adjustments

At 31 December 2019

1  Restated for the Adoption of IFRS16 (Note 31).

Provisions have been analysed between current and non-current as follows:

Current
Non-current

1  Restated for the Adoption of IFRS16 (Note 31).

Cash and 
cash 
equivalents 
£m

1,477
139
–
–
–
–
(69)

Financing 
liabilities 
£m

(12,223)
–
(1,548)
1,122
75
(63)
341

2018 
Net Debt 
(Restated)1 
£m

(11,095)
(586)
(697)
2,314
(24)
(48)
(610)

Net Debt 
£m

(10,746)
139
(1,548)
1,122
75
(63)
272

1,547

(12,296)

(10,749)

(10,746)

Legal 
provisions 
£m

Restructuring 
provisions 
£m

Other 
provisions 
£m

Total 
provisions 
£m

501
38
–
(74)
(5)
1

461
82
(381)
(7)
(4)

151

26
44
–
(18)
(1)
1

52
19
(45)
(14)
–

12

71
30
31
(28)
(5)
(1)

98
24
(14)
(35)
(2)

71

2019 
£m

178
56

234

598
112
31
(120)
(11)
1

611
125
(440)
(56)
(6)

234

2018 
(Restated)1 
£m

537
74

611

Provisions are recognised when the Group has a present or constructive obligation as a result of past events, it is more likely than not that there 
will be an outflow of resources to settle that obligation, and the amount can be reliably estimated.

Legal provisions of £151 million (2018: £461 million) including exceptional legal provisions of £126 million (2018: £431 million) in relation to a 
number of historical regulatory matters in a number of markets, predominantly the HS issue in South Korea and the “DoJ” investigation. During 
the year, a number of payments were made to claimants in respect of the HS issue in South Korea, and settlements of the DoJ investigation.

The restructuring provision relates principally to business integration costs associated with the acquisition of MJN and subsequent RB2.0 
reorganisation, the majority of which is expected to be utilised within one year.

Other provisions include environmental and other obligations throughout the Group, the majority of which are expected to be utilised within  
five years.

18 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201918 Lease liabilities

Maturity analysis – contractual undiscounted cash flows

Within one year
Later than one and less than five years
After five years

Total undiscounted lease liabilities at 31 December

Lease liabilities included in the statement of financial position at 31 December

Current
Non-Current

1  Restated for the Adoption of IFRS16 (Note 31).
2 Interest on lease liabilities amounted to £13 million in 2019 (2018: £13 million).

2019 
£m

85
184
114

383

325

72
253

2018 
(Restated)1 
£m

73
203
123

399

340

60
280

19 Contingent Liabilities and Assets
HS South Korea
The Humidifier Sanitiser (“HS”) issue in South Korea was a tragic event. The Group continues to make both public and personal apologies to 
victims. There are a number of further expected costs relating to the issue that either cannot be reliably estimated or are not considered probable 
at the current time. In particular:
1.  Round 4 lung injury: The South Korean government opened Round 4 to new applicants on 25 April 2016 for an indefinite period. It has 

received 5,453 applications to participate in Round 4 as at 20 February 2020 and continues to receive applications. Oxy RB has continued to 
make payments under a compensation plan during 2019 and made provision for the Round 4 Oxy RB Category I & II users categorised to 
date. The number of additional victims in Round 4 cannot be reliably estimated at the current time as it is open for an indefinite period.
2.   Asthma related injury and other potential lung or non-lung injuries: A damage relief committee set up by the Ministry of Environment 

(“MOE”) announced a recognition standard for asthma caused by HS, based on the increased incidence of asthma in HS users. From 23 July 
2018, HS users can apply for asthma-only categorisation as part of Round 4. No provision has been made because:
a)  no detailed underlying data has yet been made available in respect of general causation of asthma injuries by HS, although 397 victims 

b) 

have been announced by the MOE as at 17 January 2020; and
it is not possible to estimate the total number of applicants across all rounds (including future asthma-only claims in Round 4) and 
therefore the total number of potential victims with potential asthma injuries or for any other injuries that the MOE may decide  
to recognise.

3.  On 18 September 2019, a South Korean appellate court overturned a lower court’s decision and awarded damages of KRW 5 million 

(approximately £3,200) to an Oxy RB HS user who had been classified as Category 3 claimant. The South Korean government classifies HS 
claimants into 4 categories depending on the degree of causation between their lung injury and HS exposure. Category 1 and 2 HS 
claimants are defined by law as those being “almost certain” or having a “high possibility” of having been injured by HS products, with 
Category 3 claimants being considered to have only a “low possibility” of a connection between their lung injuries and HS exposure. The 
appellate court became the first to rule that Category 3 plaintiffs can be entitled to damages from HS manufacturers. Oxy RB disagrees with 
the court’s ruling and has appealed to the Supreme Court. There are currently 327 Category 3 claimants classified by the South Korean 
government. We are currently unable to quantify the liability for Category 3 claimants, if any, at this juncture. Category 4 claimants are also 
advocating that they should receive compensation.

4.   On 26 July 2019, the South Korean government announced the recognition of toxic hepatitis as a HS injury. No data supporting the South 
Korean government’s finding has been made available. The government plans to develop categorisation standards for HS-induced toxic 
hepatitis and start categorising existing HS applicants after the standards have been developed.

5.   On 15 November 2019, the South Korean government announced the recognition of child interstitial lung disease as a HS injury. The South 
Korean government has not yet publicly made available the underlying data supporting its finding that the disease can be caused by HS 
exposure. Although the South Korean government announced that it had established the criteria for categorising child interstitial lung 
disease victims, the criteria have not yet been publicly disclosed.
The Group continues to assess and, where appropriate, pursue rights which Oxy RB may have to recover sums from other involved parties.

6. 
7.  On 9 August 2017, the Humidifier Sanitiser Injury Special Relief Act (“HS Law”) became effective, setting out a mechanism for providing 
government support to HS victims, while also creating a Special Relief Fund (“SRF”) to support selected cases who did not receive 
designation as a HS victim. The SRF was mainly funded by the HS companies, through a government levy authorized by the HS Law. Among 
other provisions, the HS Law also lowered the burden of proof required for claimants in litigation against HS companies. A bill to amend the 
HS Law was also passed by the Korean National Assembly on 6 March 2020, mainly affecting the HS injury definition and legal presumption 
of causation, while also creating a unified fund to support both HS victims and SRF recipients. We currently expect the amendment to take 
effect in late September 2020. As many of the amended terms are subject to court interpretation and much of the details are left to the 
lower regulations to be later enacted, the impact of these amendments will require further monitoring and analysis.

Other
From time to time, the Group is involved in discussions in relation to ongoing tax matters in a number of jurisdictions around the world. Where
appropriate, the Directors make provisions based on their assessment of each case. See note 7.

189

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

20 Trade and Other Payables

Trade payables
Other payables
Other tax and social security payable
Accruals

Trade and other payables

2019 
£m

1,796
115
133
2,776

4,820

2018 
£m

1,798
104
123
2,786

4,811

Included within accruals is £1,095 million (2018: £1,025 million) in respect of amounts payable to trade customers and government bodies for 
trade spend.

Other Non-current Liabilities
Within other non-current liabilities of £367 million (2018: £448 million) is a financial liability of £135 million (2018: £148 million). This liability is in 
respect of the present value of the expected redemption amount of a written put option granted to the non-controlling interest as described in 
Note 26. The amortised cost of the liability is subject to estimation of the future performance of certain Group products. Future changes in 
estimation would result in the remeasurement of the liability through the income statement. In addition, other non-current liabilities includes  
US employee related payables of £38 million (2018: £32 million), and interest accrued on tax balances of £154 million (2018: £191 million).

21 Current and Non-current Tax Liabilities

Current tax liabilities
Non-current tax liabilities

Total current and non-current tax liabilities

2019 
£m

(145)
(969)

(1,114)

2018 
£m

(10)
(1,105)

(1,115)

Included in Total current and non-current tax liabilities is an amount of £891m (2018: £1,002m) relating to tax contingencies primarily arising in 
relation to transfer pricing.

Certain tax positions taken by us are based on industry practice, tax advice and drawing similarities from our facts and circumstances to those in 
case law. In particular, international transfer pricing is an area of taxation that depends heavily on the underlying facts and circumstances and 
generally involves a significant degree of judgement. Tax assets and liabilities are offset where there is a legally enforceable right to do so.

22 Pension and Post-Retirement Commitments
Plan Details
The Group operates a number of defined benefit and defined contribution pension plans around the world covering many of its employees, 
which are principally funded. The Group’s most significant defined benefit pension plan (UK) is a final salary plan, which closed to new entrants 
in 2005 and following consultation was closed to further accrual from 31 December 2017. Trustees of the plan are appointed by the Group, 
active members and pensioner membership, and are responsible for the governance of the plan, including paying all administrative costs and 
compliance with regulations. The plan is funded by the payment of contributions to the plan’s trust, which is a separate entity from the rest of 
the Group.

The Group also operates a number of other post-retirement plans in certain countries. The two major plans are the US Retiree Health Care Plan 
and the Mead Johnson & Company, LLC Medical Plan (together, the “US (Medical)” plans). In the US Retiree Health Care Plan, salaried 
participants become eligible for retiree health care benefits after they reach a combined ‘age and years of service rendered’ figure of 70, 
although the age must be a minimum of 55. This plan closed to new members in 2009. In the Mead Johnson & Company, LLC Medical Plan, 
acquired as part of the acquisition of MJN on 15 June 2017, participants become eligible for retiree health care benefits if they leave employment 
after the age of 65, leave after the age of 55 and have completed ten years of service, or have their employment involuntarily terminated after 
the age of 55. A Benefits Committee is appointed by the Group for both of these plans, responsible for the governance of the US plans, including 
paying all administrative costs and compliance with regulations. Both of these plans are unfunded.

19 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201922 Pension and Post-Retirement Commitments continued
For the principal UK plan, a full independent actuarial valuation is carried out on a triennial basis. The most recent valuation was carried out at 
5 April 2019. The Group has agreed that it will aim to eliminate the pension plan technical provisions deficit in the UK and Ireland by the end of 
2020. Funding levels are monitored on an annual basis and the current agreed annual deficit reduction contributions are £6 million per annum.  
It is expected that contributions to the UK defined benefit plan in 2020 will be £6 million (2019: £25 million).

During 2018, a UK High Court ruling (the ‘Lloyds Case’) clarified the requirement to equalise the Guaranteed Minimum Pension element of 
benefits for men and women due to particular members of previously contracted out UK defined benefit pension schemes. This is likely to lead 
to a small level of enhanced benefits in some circumstances. As no allowance had previously been made, accordingly a past service cost was 
charged in 2018 (£4 million) reflecting the best estimate of the likely additional benefits that will be due to members. The current year charge  
is nil. The final amount will be subject to agreement of the relevant pension trustees.

For the US Retiree Health Care Plan, a full independent actuarial valuation is carried out on an annual basis. The most recent valuation was 
carried out on 1 January 2019. For the Mead Johnson & Company, LLC Medical Plan, the most recent valuation was carried out at 31 December 
2019. For both of these plans, funding levels are monitored on an annual basis with contributions made equal to the claims made each year.  
It is expected that the combined contributions in 2020 will be £7 million (2019: £8 million).

For the purpose of IAS 19, the projected unit valuation method was used for the UK and US plans, as per the principal UK plan triennial valuation 
results (at 5 April 2019) and the US Medical plan valuations to 31 December 2019. The UK plans have a weighted average duration of the 
deferred benefit obligation of 17.0 years (2018: 17.6 years).

Significant Actuarial Assumptions
The significant actuarial assumptions used in determining the Group’s net liability for the UK and US (Medical) plans as at 31 December were:

Rate of increase in pensionable salaries
Rate of increase in deferred pensions during deferment
Rate of increase in pension payments
Discount rate
Inflation assumption – RPI
Annual medical cost inflation

2019

2018

UK
%

US (Medical)
%

5.2
3.1
3.0
1.9
3.2
–

–
–
–
3.1
–
4.5-8.2

UK
%

5.4
3.2
3.0
2.7
3.4
–

US (Medical)
%

–
–
–
4.1
–
4.5-8.0

Assumptions regarding future mortality experience are set in accordance with published statistics and experience in each territory. The expected 
lifetime of a participant aged 60 and the expected lifetime of a participant who will be aged 60 in 15 years (20 years in the US) are detailed 
below:

Number of years a current pensioner is expected to live beyond 60:

Male
Female

Number of years a future pensioner is expected to live beyond 60:

Male
Female

2019

UK 
years

27.4
28.6

28.7
30.0

US 
years

24.9
27.1

26.7
28.8

2018

UK 
years

29.2
30.1

30.9
31.8

US 
years

25.0
27.2

26.8
28.9

For the principal UK plan, the mortality assumptions were based on the standard SAPS mortality table 3NMA for males (scaled by 98%) and 
table 3NFA for females (scaled by 117%). Allowance for future changes is made by adopting the 2018 edition of the CMI series with a long-term 
improvement trend of 1.5% per annum from 2013 onwards. For the US plan the mortality assumptions were determined using the Pri-2012. 
Total Dataset and projected with Mortality Improvement Scale MP-2019.

191

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

22 Pension and Post-Retirement Commitments continued
Amounts Recognised on the Balance Sheet
The amounts recognised on the Balance Sheet are as follows:

Balance Sheet liability for:

US (Medical)
Other

Liability on Balance Sheet

Balance Sheet assets for:

UK
Other

Asset on Balance Sheet

Net pension liability

The funded and unfunded amounts recognised on the Balance Sheet are determined as follows:

2019

UK 
£m

US (Medical) 
£m

Present value of funded obligations
Fair value of plan assets

Surplus of funded plans
Present value of unfunded obligations
Irrecoverable surplus1

Net pension surplus/(liability)

(1,506)
1,741

235
–
(18)

217

–
–

–
(130)
–

(130)

1  There is no movement in irrecoverable surplus for 2019.

Group plan assets are comprised as follows:

Other 
£m

(514)
534

20
(190)
–

(170)

Equities – quoted
Government bonds
Corporate bonds
Real Estate/property – unquoted
Other assets – unquoted

Fair value of plan assets

2019

UK 
£m

US (Medical) 
£m

Other 
£m

205
1,020
369
127
20

1,741

–
–
–
–
–

–

227
137
101
61
8

534

Total 
£m

(2,020)
2,275

255
(320)
(18)

(83)

Total 
£m

432
1,157
470
188
28

2,275

2018

UK 
£m

US (Medical) 
£m

(1,472)
1,628

156
–
(18)

138

–
–

–
(126)
–

(126)

2018

UK 
£m

US (Medical) 
£m

205
941
326
135
21

1,628

–
–
–
–
–

–

2019 
£m

(130)
(221)

(351)

217
51

268

(83)

Other 
£m

(508)
523

15
(154)
–

(139)

Other 
£m

235
130
129
20
9

523

2018 
£m

(126)
(192)

(318)

138
53

191

(127)

Total 
£m

(1,980)
2,151

171
(280)
(18)

(127)

Total 
£m

440
1,071
455
155
30

2,151

The present value of obligations for the principal UK plan and the US Medical plans at last valuation date is attributable to participants as follows:

2019

2018

UK 
£m

US (Medical) 
£m

UK 
£m

US (Medical) 
£m

–
(650)
(856)

(47)
(2)
(81)

–
(759)
(713)

(1,506)

(130)

(1,472)

(45)
(2)
(79)

(126)

Active participants
Participants with deferred benefits
Participants receiving benefits

Present value of obligation

192

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201922 Pension and Post-Retirement Commitments continued
The movement in the Group’s net deficit is as follows:

Present value of obligation

Fair value of plan assets

UK 
£m

US (Medical) 
£m

At 1 January 2018
Current service cost
Past service cost
Interest expense/(income)

Remeasurements:
Return on plan assets, excluding 
amounts included in interest income
Gain from changes in demographic 
assumptions
Gains from change in financial 
assumptions
Experience (gains)/losses

Exchange differences
Contributions – employees
Contributions – employers
Payments from plans:
Benefit payments

As at 31 December 2018

Current service cost
Interest expense/(income)

Remeasurements:
Return on plan assets, excluding 
amounts included in interest income
Gain from changes in demographic 
assumptions
Losses from change in financial 
assumptions
Experience (gains)/losses

Exchange differences
Contributions – employers
Payments from plans:
Benefit payments

As at 31 December 2019

UK 
£m

US (Medical) 
£m

1,635
2
4
39

45

–

(24)

(89)
(22)

(135)

–
–
–

(73)

1,472

2
39

41

–

(51)

157
(26)

80

–
–

(87)

1,506

137
2
–
4

6

–

–

(8)
(10)

(18)

7
1
–

(7)

126

2
5

7

–

(2)

17
(5)

10

(6)
–

(7)

130

Other 
£m

718
5
–
19

24

–

(1)

(40)
3

(38)

25
–
–

(67)

662

10
20

30

–

(1)

69
7

75

(23)
–

(40)

704

Total 
£m

2,490
9
4
62

75

–

(25)

(137)
(29)

(191)

32
1
–

(147)

(1,702)
–
–
(41)

(41)

72

–

–
–

72

–
–
(30)

73

2,260

(1,628)

14
64

78

–
(43)

(43)

–

(132)

(54)

243
(24)

165

(29)
–

–

–
–

(132)

–
(25)

(134)

87

2,340

(1,741)

–
–
–
–

–

–

–

–
–

–

–
(1)
(6)

7

–

–
–

–

–

–

–
–

–

–
(7)

7

–

Other 
£m

(574)
–
–
(19)

(19)

Total 
£m

(2,276)
–
–
(60)

(60)

41

113

–

–
–

41

(22)
–
(16)

67

(523)

–
(18)

(18)

–

–
–

113

(22)
(1)
(52)

147

(2,151)

–
(61)

(61)

(45)

(177)

–

–
–

(45)

16
(4)

40

–

–
–

(177)

16
(36)

134

(534)

(2,275)

193

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

22 Pension and Post-Retirement Commitments continued
Amounts Recognised in the Income Statement
The charge for the year ended 31 December is shown below:

Defined contribution plans
Defined benefit plans (net charge excluding interest)

UK
US (Medical)
Other

Total pension costs included in operating profit (Note 5)1
Income Statement charge included in finance expense

Income Statement charge included in profit before income tax

Remeasurement (gains)/losses for2:

UK
US (Medical)
Other

2019 
£m

46

2
2
10

60
3

63

(52)
10
30

(12)

2018 
£m

40

6
2
5

53
2

55

(63)
(18)
3

(78)

1  The Income Statement charge recognised in operating profit includes current service cost, and past service cost.
2  Remeasurement (gains)/losses excludes nil (2018: £71 million gain) recognised in OCI for irrecoverable surplus.

Sensitivity of Significant Actuarial Assumptions
The sensitivity of the UK defined benefit obligation to changes in the principal assumptions is shown below:

2019

Discount rate
RPI increase
Life expectancy

2018

Discount rate
RPI increase
Life expectancy

Change in assumption Change in defined benefit obligation

Increase 0.1%
Increase 0.1%
Members live 1 year longer

Decrease by 1.7%
Increase by 1.0%
Increase by 4.0%

Change in assumption

Change in defined benefit obligation

Increase 0.1%
Increase 0.1%
Members live 1 year longer

Decrease by 1.8%
Increase by 0.6%
Increase by 4.0%

The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely to 
occur, and changes in some of the assumptions may be correlated.

Impact of Medical Cost Trend Rates
A one percent change in the assumed health care cost trend rates would have an immaterial impact on the service cost, interest cost and 
post-retirement benefit obligation.

Risk and Risk Management
Through its defined benefit pension plans and post-employment medical plans, the Group is exposed to a number of risks, the most significant 
of which are detailed as follows:

Asset Volatility: The plan liabilities are calculated using a discount rate set with reference to corporate bond yields. If plan assets underperform 
this yield, this will create a deficit. Both the UK and US plans hold a significant proportion of equities, which are expected to outperform 
corporate bonds in the long-term while providing volatility and risk in the short-term. As the plans mature, the Group intends to reduce the level 
of investment risk by investing more in assets that better match the liabilities. All the UK plans have agreed with the Company a plan to de-risk 
the investment strategy of the plans at a pace that is commensurate with a planned return to full funding over a reasonable timescale.

The de-risking plan provides for a proportion of the investment portfolio to move from equity holdings to government and corporate bonds over 
time. The corporate bonds are global securities with an emphasis on the UK and US. However, the Group believes that due to the long-term 
nature of the plan liabilities and the strength of the supporting group, a level of continuing equity investment is an appropriate element of the 
Group’s long-term strategy to manage the plans efficiently.

19 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201922 Pension and Post-Retirement Commitments continued
Changes in Bond Yields: A decrease in government and corporate bond yields will increase plan liabilities, although this will be partially offset 
by an increase in the value of the plans’ bond holdings.

Inflation Risk: Some of the Group’s pension obligations are linked to inflation, and higher inflation will lead to higher liabilities (although, in 
most cases, caps on the level of inflationary increases are in place to protect the plan against extreme inflation). The majority of the plans’ assets 
are either unaffected by (fixed interest bonds) or loosely correlated with (equities) inflation, meaning that an increase in inflation will also increase 
the deficit. In the US plans, the pensions in payment are not linked to inflation, so this is a less material risk.

Life Expectancy: The majority of the plans’ obligations are to provide benefits for the life of the member. Whilst the plans allow for an increase 
in life expectancy, increases above this assumption will result in an increase in the plans’ liabilities. This is particularly significant in the UK plan, 
where inflationary increases result in higher sensitivity to changes in life expectancy.

Change in Regulations: The Group is aware that future changes to the regulatory framework may impact the funding basis of the various plans 
in the future. The Group’s pensions department monitors the changes in legislation and analyses the risks as and when they occur.

Investments are well diversified, such that the failure of any single investment would not have a material impact on the overall level of assets. A 
large portion of assets consists of quoted equities and quoted bonds, although the Group also invests in property and cash. The Group believes 
that quoted equities offer the best returns over the long-term with an acceptable level of risk. The trustees of all the UK funds have moved the 
overwhelming majority of their assets to low cost investment funds in consultation with the Group whilst maintaining a prudent diversification.

23 Share Capital

Issued and fully paid

At 31 December 2018

At 31 December 2019

Equity 
ordinary shares 
number

Nominal value 
£m

736,535,179

736,535,179

74

74

The holders of ordinary shares (par value 10p) are entitled to receive dividends as declared from time to time and are entitled to one vote per 
share at meetings of the Parent Company.

Allotment of Ordinary Shares and Release of Treasury Shares
During the year nil ordinary shares (2018: nil ordinary shares) were allotted and 2,244,826 ordinary shares were released from Treasury (2018: 
3,697,245) to satisfy vestings/exercises under the Group’s various share schemes as follows:

Ordinary shares of 10p

Executive Share Options – exercises
Restricted Shares Awards – vesting

Total under Executive Share Option and Restricted Share Schemes
Senior Executives Share Ownership Policy Plan – vesting
Savings-Related Share Option Schemes – exercises

Total

2019

2018

Number 
of shares

Consideration 
£m

Number 
of shares

Consideration 
£m

1,216,229
803,861

2,020,090
20,000
204,736

2,244,826

51
–

51
–
10

61

1,581,100
1,121,636

2,702,736
69,826
924,683

3,697,245

67
–

67
–
38

105

Market Purchases of Shares
In 2019, 2,244,826 Treasury shares were released (2018: 3,697,245), leaving a balance held at 31 December 2019 of 26,788,535 (2018: 
29,033,361). Proceeds received from the reissuance of Treasury shares to exercise share options were £61 million (2018: £105 million).

195

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

24 Share-Based Payments
The Group operates a number of incentive schemes, including a share option scheme, a restricted share scheme, and other share award schemes. 
During 2017, as part of a transitional scheme for MJN employees, a cash-settled scheme replaced an MJN equity-settled scheme. All other 
schemes within the Group are equity-settled. The total charge for share-based payments for the year was £18 million (2018: £16 million).

Executive Share Awards
Executive share awards, comprising both Executive Share Options and Restricted Share Awards, are awarded to the Senior Management Team. 
Executive Share Options are awarded at an exercise price determined on grant date and become payable on exercise – following satisfaction of 
performance criteria. Restricted Share Awards entitle the recipient to receive shares at no cost following satisfaction of the following 
performance criteria.

For awards granted before December 2012:

Adjusted earnings per share growth over three years (%)

Proportion of awards vesting (%)

<6%

Nil

6%

40%

7%

60%

8%

80%

≥9%

100%

For awards granted in December 2013 and thereafter:

Adjusted earnings per share growth over 
three years (%)

<6%

6%

Between 6% and 10%

Proportion of awards vesting (%)

Nil

20%

Straight-line vesting between 20% and 100%

≥10%

100%

For awards granted in May 2019 and thereafter:

Adjusted EPS growth at actual FX rates (three-year CAGR)

Adjusted EPS growth at constant FX rates (three-year CAGR)

Net Revenue growth (three-year CAGR)

Return on Capital Employed (in final year)

Weighting

Threshold 
(20% vesting)

Maximum  

(100% vesting)

25%

25%

25%

25%

4%

4%

2%

9%

9%

6%

10.8%

12.8%

The cost is spread over the three years of the performance period. For Executive Committee and members of the Group Leadership Team, vesting 
conditions must be met over the three-year period and are not retested. For the remaining members of the Senior Management Team the targets 
can be retested after four or five years. If any target has not been met, any remaining shares or options which have not vested will lapse.

Other Share Awards
Other share awards represent SAYE Schemes (offered to all staff within the relevant geographic area) and a number of Senior Executive Share 
Ownership Policy Plan (SOPP) awards. Other share awards have contractual lives of between three and eight years and are generally not subject 
to any vesting criteria other than the employee’s continued employment.

Individual tranches of these other share awards are not material for detailed disclosure and therefore have been aggregated in the  
tables following.

Modifications to Share Awards
The Remuneration Committee approved modifications to all unexercised share schemes in December 2014 following the demerger of RB 
Pharmaceuticals to compensate for the loss of scheme value. For SAYE schemes this was in the form of a one-off payment. For executive share 
awards this included an adjustment to shares under the amount of each grant, and the lowering of exercise price, where applicable. There is no 
change to the IFRS fair value charge as a result of these modifications.

Summary of Shares Outstanding
All outstanding Executive and Other share awards as at 31 December 2019 and 31 December 2018 are included in the tables following which 
analyse the charge for 2019 and 2018. The Group has used the Black-Scholes model to calculate the fair value of one award on the date of the 
grant of the award.

19 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201924 Share-Based Payments continued
Table 1: Fair value
The most significant awards are share options and restricted shares, details of which have been provided below.

The 2020 Executive Share Awards are expected to be granted in May 2020.

Award Grant date

Share options
2009 08 December 2008
2010 07 December 2009
2011 01 December 2010
2012 05 December 2011
2013 03 December 2012
2014 11 December 2013
2015 01 December 2014
2016 02 December 2015
2017 01 December 2016
2018 30 November 2017
2019 10 May 2019

Restricted shares
2015 01 December 2014
2016 02 December 2015
2017 01 December 2016
2018 30 November 2017
2019 10 May 2019

Exercise price 
at grant 
£

Modified 
exercise price 
£

Performance 
period

Share price on 
grant date 
£

Volatility
%

Dividend yield
%

Life 
years

Risk-free 
interest rate
%

Fair value of 
one award 
£

Black-Scholes model assumptions

27.29
31.65
34.64
32.09
39.14
47.83
50.57
63.25
67.68
64.99
60.83

–
–
–
–
–

26.54
30.78
33.68
31.20
38.06
46.51
50.57
63.25
67.68
64.99
60.83

–
–
–
–
–

2009–11
2010–12
2011–13
2012–14
2013–15
2014–16
2015–17
2016–18
2017–19
2018–20
2019–21

2015–17
2016–18
2017–19
2018–20
2019–21

27.80
31.80
34.08
32.19
39.66
46.69
52.40
64.15
66.28
64.86
61.45

52.40
64.15
66.28
64.86
61.40

25
26
26
25
20
19
17
18
18
18
20

17
18
18
18
19

3.1
3.5
4.3
5.4
4.3
3.7
4.0
2.9
3.0
3.4
3.7

4.0
2.9
3.0
3.4
3.7

4
4
4
4
4
4
4
4
4
4
4

4
4
4
4
4

2.78
1.69
2.16
1.00
0.61
0.76
1.03
1.07
0.46
0.68
0.83

1.03
1.07
0.46
0.68
0.83

4.69
4.70
4.49
3.18
3.29
3.85
4.34
6.75
5.54
5.58
5.89

43.93
57.13
58.85
56.71
53.02

Table 2: Share awards movements 2019

Award

Share options1
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019

Restricted shares1
2016
2017
2018
2019

Other share awards
UK SAYE
US SAYE
Overseas SAYE
SOPP

Movement in number of options

Options 
outstanding 
at 
1 January 
2019 
number

99,281
119,643
480,103
934,375
1,235,516
1,694,784
2,002,591
2,091,357
2,490,055
–

Granted/
adjustments 
number

–
–
–
–
–
–
–
–
–
2,491,340

Options 
outstanding 
at 
31 December 
2019 
number

Lapsed 
number

Exercised 
number

(2,557)
(1,600)
(2,037)
(2,057)
(6,154)
(34,388)
(87,855)
(250,301)
(318,575)
(105,901)

–
(96,724)
71,509
(46,534)
367,374
(110,692)
646,593
(285,725)
(304,943)
924,419
(361,852) 1,298,544
(9,759) 1,904,977
1,841,056
–
–
2,171,480
– 2,385,439

930,898
919,587
1,269,418
–

–
–
–
1,411,339

(52,774)
(78,200)
(151,289)
(45,353)

144,288
(733,836)
(17,326)
824,061
(50,849) 1,067,280
(1,850) 1,364,136

693,313
567,300
1,680,092
118,800

316,660
176,208
639,818
24,400

(143,765)
(63,610)
(402,282)
(20,000)

746,570
(119,638)
(57,133)
622,765
(27,965) 1,889,663
103,200
(20,000)

Weighted average exercise price (share options)

£56.59

£60.83

£64.01

£42.73

£58.43

1. Grant date and exercise price for each of the awards are shown in Table 1.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

24 Share-Based Payments continued
Table 3: Share awards movements 2018

Award

Share options1
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018

Restricted shares1
2015
2016
2017
2018

Other share awards
UK SAYE
US SAYE
Overseas SAYE
SOPP

Options 
outstanding
 at 
1 January 
2018 
number

104,597
200,945
276,229
596,307
1,076,562
1,572,032
2,588,261
2,714,334
2,364,884
3,200,000

1,210,573
1,258,037
1,116,434
1,600,000

Movement in number of options

Granted/
adjustments 
number

Lapsed 
number

Exercised 
number

Options 
outstanding 
at 
31 December 
2018 
number

–
–
–
–
–
–
–
–
–
52,760

–
1,000
–
98,880

–
–
–
–
–
–
(278,118)
(706,985)
(273,527)
(762,705)

–
(104,597)
99,281
(101,664)
119,643
(156,586)
480,103
(116,204)
934,375
(142,187)
(336,516)
1,235,516
(615,359) 1,694,784
(4,758) 2,002,591
2,091,357
2,490,055

–
–

(159,045)
(288,817)
(179,211)
(416,312)

(1,051,528)
(39,322)
(17,636)
(13,150)

–
930,898
919,587
1,269,418

749,906
294,434
2,112,455
146,800

227,268
374,170
807,428
58,000

(120,498)
(36,872)
(541,227)
(16,174)

(163,363)
(64,432)

693,313
567,300
(698,564) 1,680,092
118,800

(69,826)

Weighted average exercise price (share options)

£55.91

£64.99

£62.76

£42.64

£56.59

1. Grant date and exercise price for each of the awards are shown in Table 1.

For options outstanding at the year end the weighted average remaining contractual life is 5.64 years (2018: 5.84 years). Options outstanding at 
31 December 2019 that could have been exercised at that date were 5,374,275 (2018: 4,606,460) with a weighted average exercise price of 
£49.82 (2018: £43.87).

The assumptions made within the valuation calculation with respect to the achievement of performance criteria are based on the Directors’ 
expectations in light of the Group’s business model and relevant published targets.

Under the terms of the schemes, early exercise may only be granted in exceptional circumstances and therefore the effect of early exercise is not 
incorporated into the calculation.

The calculation also assumes that there will be no leavers in the following year. No material modifications have been made to these calculations 
in 2019 or 2018 for the purposes of the valuation.

An estimate of future volatility is made with reference to historical volatility over a similar time period to the performance period or the 
contractual life as appropriate. Historical volatility is calculated based on the annualised standard deviation of the Group’s daily share price 
movement, being an approximation to the continuously compounded rate of return on the share.

National Insurance contributions are payable in respect of certain share-based payment transactions and are treated as cash-settled transactions.

The weighted average share price for the year was £61.40 (2018: £63.32).

19 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201924 Share-Based Payments continued
Options and Restricted Shares Granted During the Year
Options and restricted shares granted during the year which may vest or become exercisable at various dates between 2020 and 2027 are  
as follows:

Executive share option and restricted share schemes
Reckitt Benckiser 2019 Long-term Incentive Plan – share options
Reckitt Benckiser Long-term Incentive Plan – restricted shares
Reckitt Benckiser Group Senior Executive Share Ownership Policy Plan

Total

Savings-related share option schemes
UK Scheme
US Scheme
Overseas Scheme

Total

Options and Restricted Shares Outstanding at 31 December 2019
Options and restricted shares which have vested or may vest at various dates between 2020 and 2027 are as follows:

Price to 
be paid 
£

Number of 
shares under 
option

60.83
–
–

47.44
47.44
47.44

2,491,340
1,411,339
24,400

3,927,079

316,660
176,208
639,818

1,132,686

Executive share option and restricted share schemes
Reckitt Benckiser Long-term Incentive Plan 2011 – Annual Grant – options
Reckitt Benckiser Long-term Incentive Plan 2016 – Annual Grant – restricted shares
Reckitt Benckiser Senior Executives Share Ownership Policy Plan

Total

Savings-related share option schemes
UK Scheme
US Scheme
Overseas Scheme

Total

25 Other Reserves

Balance at 1 January 2018
Other comprehensive income/(expense)
Gains on cash flow hedges, net of tax
Net exchange gains on foreign currency translation, net of tax
Losses on net investment hedges

Total other comprehensive income for the year

Balance at 31 December 2018

Other comprehensive income/(expense)
Losses on cash flow hedges, net of tax
Net exchange losses on foreign currency translation, net of tax
Gains on net investment hedges

Total other comprehensive expense for the year

Balance at 31 December 2019

Price to be paid £

Number of shares under option

From

To

2019

2018

33.68
–
–

37.20
58.86
58.95

71.80 11,611,391
3,399,765
103,200

–
–

11,147,705
3,119,903
118,800

15,114,356 14,386,408

58.95
58.95
58.95

746,570
622,765
1,889,663

693,313
567,300
1,680,092

3,258,998

2,940,705

Foreign 
currency 
translation 
reserve 
£m

Hedging 
reserve 
£m

Total other 
reserves 
£m

(1)

8
–
–

8

7

(9)
–
–

(9)

(2)

407

–
67
(44)

23

430

–
(578)
70

(508)

(78)

406

8
67
(44)

31

437

(9)
(578)
70

(517)

(80)

The hedging reserve comprises the effective portion of the cumulative net change in fair value of cash flow hedging instruments related to 
hedge transactions that are extant at year end.

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

25 Other Reserves continued
The foreign currency translation reserve contains the accumulated foreign exchange differences from the translation of the Financial Statements 
of the Group’s foreign operations arising when the Group’s entities are consolidated. The reserve also contains the translation of liabilities that 
hedge the Group’s net exposure in a foreign currency.

26 Related Party Transactions
Put and call options with non-controlling Shareholders
Within the Health Operating Segment, there are symmetrical put and call options existing over the non-controlling shareholdings in RB & Manon 
Business Co. Ltd, RB & Manon Business Limited and RB (China Trading) Limited. In 2018, the parties agreed to extend these options to 
31 December 2023. In the event that the options are not exercised in accordance with the agreement, they are automatically extended for  
a further six years. 

Within the Hygiene Home Operating Segment, there are symmetrical put and call options existing over the non-controlling shareholdings in RB 
(Hygiene Home) HK Limited, RB & Manon Hygiene Home (HK) Limited and RB & Manon Hygiene Home (Shanghai) Limited. These options were 
first agreed in 2019 and are currently due to expire on 31 December 2024. In the event that the options are not exercised in accordance with  
the agreement, they are automatically extended for a further six years.

At 31 December 2019, the present value of these put option liabilities was £135 million (2018: £148 million).

Other
The Group has related party relationships with its directors and key management personnel (Note 5).

27 Dividends

Cash dividends on equity ordinary shares:
2018 Final paid: 100.2p (2017: Final 97.7p) per share
2019 Interim paid: 73p (2018: Interim 70.5p) per share

Total dividends for the year

2019 
£m

2018 
£m

709
518

1,227

688
499

1,187

The Directors are proposing a final dividend in respect of the financial year ended 31 December 2019 of 101.6p per share which will absorb an 
estimated £721 million of Shareholders’ funds. If approved by Shareholders it will be paid on 28 May 2020 to Shareholders who are on the 
register on 17 April 2020, with an ex-dividend date of 16 April 2020.

28 Acquisitions
On 22 February 2019 the Group completed the acquisition of 100% of the issued share capital of UpSpring, Ltd, an innovative pre and post-natal 
healthcare company based in Texas, USA.

29 Cash Generated From Operations

For the year ended 31 December

Operating (loss)/profit from continuing operations
Depreciation, amortisation and impairment2
(Losses)/gain on sale of property, plant and equipment
(Increase) in inventories
(Increase) in receivables
Increase in payables and provisions
Share-based payments

Cash generated from continuing operations

2019 
£m

(1,954)
5,554
(4)
(87)
(150)
31
18

3,408

2018 
(Restated)1
 £m

3,058
409
9
(68)
(103)
81
14

3,400

1  Restated for the adoption of IFRS16 (Note 31).
2  Includes adjusting items of £81 million (2018: £78 million) amortisation on acquisition-related intangibles and £5,116 million of impairment on goodwill and intangible assets (note 9).

20 0

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201930 Discontinued Operations
On 11 July 2019, the Group announced it had reached agreements with the U.S. Department of Justice (“DoJ”) and the Federal Trade 
Commission (“FTC”) to resolve the long-running investigation into the sales and marketing of Suboxone Film by its former prescription 
pharmaceuticals business Indivior, a business that was wholly demerged from the Group in 2014.

Under the terms of the agreements, the Group agreed to pay a total of up to $1.4 billion (£1.1 billion) to fully resolve all federal investigations  
into the Group in connection with the subject matter of the Indivior indictment and claims relating to state Medicaid programs for those states 
choosing to participate in the settlement. The resolution will also protect the Group’s participation in all U.S. government programmes.  
As of 31 December 2019, $1.4 billion has been paid.

While the Group has acted lawfully at all times and expressly denies all allegations that it engaged in any wrongful conduct, after careful 
consideration, the Board of the Group determined that the agreement is in the best interests of the company and its Shareholders. It avoids the 
costs, uncertainty and distraction associated with continued investigations, litigation and the potential for an indictment at a time of significant 
transformation under RB 2.0 and during CEO transition. This is a non-criminal resolution and is on the basis that there is no admission of any 
violation of law or any wrongdoing by the Group or any of the Group’s employees.

31 Effect from implementation of IFRS 16 ‘Leases’
The effect of the implementation of IFRS 16 on the Group Income Statement, Group Balance Sheet and Group Cash Flow for the financial year 
ending 31 December 2018 are set out below.

Group Income Statement

Net operating expenses

Operating profit

Adjusted operating profit

Operating profit

Finance expense

Net finance expense

Profit before income tax

Net income for the period from continuing operations

Attributable to owners of the parent company

Net income

Basic earnings per ordinary share:
From continuing operations (pence)

From total operations

Diluted earnings per ordinary share:
From continuing operations (pence)

From total operations

31 December 
2018 
Reported 
£m

Effects of
 IFRS 16 
£m

31 December 
2018 
Restated 
£m

(4,588)

3,047

3,358

3,047

(403)

(325)

2,722

2,186

2,161

2,181

306.8

306.1

305.5

304.8

11

11

11

11

(13)

(13)

(2)

(2)

(2)

(2)

(0.2)

(0.2)

(0.3)

(0.3)

(4,577)

3,058

3,369

3,058

(416)

(338)

2,720

2,184

2,159

2,179

306.6

305.9

305.2

304.5

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STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

31 Effect from implementation of IFRS 16 ‘Leases’ continued
Group Balance Sheet

ASSETS
Property, plant and equipment

Total non-current assets

Total assets

LIABILITIES
Current liabilities
Short-term borrowings
Provisions for liabilities and charges

Non-current liabilities
Long-term borrowings
Provisions for liabilities and charges

Total liabilities

Net assets

EQUITY
Capital and reserves
Retained earnings

Attributable to owners of the parent company

Total equity

31 December 
2018 
Reported 
£m

Effects of 
IFRS 16 
£m

31 December 
2018 
Restated 
£m

1,858

32,698

37,650

(2,209)
(542)

(7,614)

(9,670)
(87)

(15,247)

(22,861)

14,789

28,215

14,742

14,789

304

304

304

(60)
5

(55)

(280)
13

(267)

(322)

2,162

33,002

37,954

(2,269)
(537)

(7,669)

(9,950)
(74)

(15,514)

(23,183)

(18)

14,771

(18)

(18)

(18)

28,197

14,724

14,771

202

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201931 Effect from implementation of IFRS 16 ‘Leases’ continued

ASSETS
Property, plant and equipment

Total non-current assets

Total assets

LIABILITIES
Current liabilities
Short-term borrowings

Non-current liabilities
Long-term borrowings

Total liabilities

Net assets

EQUITY
Capital and reserves
Retained earnings

Attributable to owners of the parent company

Total equity 

Group Cash Flow Statement

CASH FLOWS FROM OPERATING ACTIVITIES
Cash generated from continuing operations

Net cash generated from operating activities

CASH FLOWS FROM INVESTING ACTIVITIES
Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES
Repayment of borrowings

Net cash used in financing activities

Net decrease in cash and cash equivalents

Cash and cash equivalents at end of the year

Cash and cash equivalents comprise:
Cash and cash equivalents
Overdrafts

1  Includes £60m depreciation, amortisation and impairment.

31 December 
2017 
Reported 
£m

Effects of 
IFRS 16 
£m

31 December 
2017 
Restated 
£m

1,754 

31,589 

37,013 

(1,346)

(6,576)

(11,515)

(16,864)

(23,440)

13,573 

27,039 

13,533 

13,573 

314 

314 

314 

(48)

(48)

(282)

(282)

2,068 

31,903 

37,327 

(1,394)

(6,624)

(11,797)

(17,146)

(330) 

(23,770)

(16)

13,557 

(16)

(16)

(16)

27,023 

13,517 

13,557 

31 December 
2018 
Reported 
£m

Effects of 
IFRS 16 
£m

31 December 
2018 
Restated 
£m

3,330

2,454

701

70

3,400

2,524

(422)

–

(422)

(2,244)

(2,618)

(586)

1,477

1,483
(6)

1,477

(70)

(70)

–

–

–
–

–

(2,314)

(2,688)

(586)

1,477

1,483
(6)

1,477

32 Post Balance Sheet Events
The impact of COVID-19 is considered to represent a non-adjusting post balance sheet event as at 31 December 2019. For further information on 
the potential future impact of COVID-19, refer to the Chief Executive’s statement within the Strategic Report. 

In March 2020, the Group drew down around £750 million from its committed borrowing facilities due to illiquidity in the short-term market for 
commercial paper. Committed facilities total £5,500 million (2018: £4,500 million), of which £4,750 million remains undrawn, and available to 
draw. The Group remains compliant with its banking covenants. Our committed facilities are not subject to renewal until from 2022 onwards.

203

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
F I V E   Y E A R   S U M M A R Y

The five year summary below is presented on a statutory basis. The year ending 31 December 2016, 31 December 2017, 31 December 2018 and 
31 December 2019 show the results for continuing operations and exclude the impact of RB Food. The years ending 31 December 2015 show the 
results for continuing operations including RB Food. All years exclude the impact of RB Pharmaceuticals.

The Balance Sheet has not been restated for the impact of discontinued operations.

Income Statement

Net Revenue
Operating (loss)/profit

Adjusted Operating Profit
Adjusting items

Operating (loss)/profit
Net finance expense
(Loss)/Profit before income tax
Income tax (expense)/benefit
Attributable to non-controlling interests
Net income attributable to owners of the parent company from 
continuing operations

Balance Sheet
Net assets
Net Working Capital
Statistics
Reported basis
Operating margin
Total interest to Operating Profit (times covered)
Tax rate
Diluted earnings per share, continuing
Dividend cover1
Declared total dividends per ordinary share
Adjusted basis2
Operating margin
Total interest to operating profit4,5 (times covered)
Diluted earnings per share, continuing
Dividend cover1

2019
 £m

12,846
(1,954)

3,367
(5,321)

(1,954)
(153)
(2,107)
(665)
(13)

Restated4 
2018 
£m

12,597
3,058

3,369
(311)

3,058
(338)
2,720
(536)
(20)

Restated3 
2017 
£m

11,449
2,737

3,122
(385)

2,737
(238)
2,499
894
(17)

2016 
£m

9,480
2,269

2,636
(367)

2,269
(16)
2,253
(520)
(4)

2015
 £m

8,874
2,241

2,374
(133)

2,241
(33)
2,208
(463)
(2)

(2,785)

2,164

3,376

1,729

1,743

9,407
(1,427)

14,771
(1,438)

13,557
(1,424)

8,426
(1,102)

6,906
(936)

(15.2%)
-12.8x
(31.5%)
(393.0)
(2.3x)
174.6p

26.2%
17.9x
349.0p
2.0x

24.3%
9.0x
19.7%
305.2p
1.8x
170.7p

26.7%
10.9x
339.6p
2.0x

23.9%
11.5x
-35.8%
474.7p
2.9x
164.3p

27.3%
18.0x
316.9p
1.9x

23.9%
141.8x
23.1%
242.1p
1.6x
153.2p

27.8%
164.8x
287.6p
1.9x

25.3%
67.9x
21.0%
240.9p
1.7x
139p

26.8%
71.9x
258.6p
1.9x

1. Dividend cover is calculated by dividing diluted earnings per share by total ordinary dividends per share relating to the year.
2. Adjusted basis is calculated by excluding the adjusting items for the year (Note 3).
3. Restated for adoption of IFRS 15 in 2017. The 2015 and 2016 balances have not been restated.
4. Restated for adoption of IFRS 16 (Note 31). The 2015, 2016 and 2017 balances have not been restated.
5. Adjusted operating profit cover over adjusted net finance expense.

20 4

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019PA R E N T   C O M PA N Y   B A L A N C E   S H E E T

As at 31 December

Fixed assets
Investments
Current assets
Debtors due within one year
Debtors due after more than one year
Cash and cash equivalents

Current liabilities
Creditors due within one year

Net current liabilities

Total assets less current liabilities

Provisions for liabilities and charges

Net assets

EQUITY
Share capital
Share premium
Retained earnings

Total equity

Notes

2019 
£m

2018 
£m

2

14,963

14,949

3,6
4
6

42
2
4

48

44
3
1

48

5,6

(8,425)

(6,347)

(8,377)

(6,299)

7

8

6,586

(99)

6,487

74
245
6,168

6,487

8,650

(369)

8,281

74
245
7,962

8,281

The Financial Statements on pages 205 to 222 were approved by the Board of Directors on 26 March 2020 and signed on its behalf by:

Christopher Sinclair 
Director 

Laxman Narasimhan
Director

Company Number: 06270876

205

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019 
 
PA R E N T   C O M PA N Y   S TAT E M E N T   O F   C H A N G E S   I N   E Q U I T Y

Balance at 1 January 2018
Comprehensive income
Profit for the financial year

Total comprehensive income

Transactions with owners
Treasury shares re-issued
Share-based payments
Capital contribution in respect of share-based payments
Cash dividends

Total transactions with owners

Balance at 31 December 2018

Comprehensive income
Loss for the financial year

Total comprehensive loss

Transactions with owners
Treasury shares re-issued
Share-based payments
Capital contribution in respect of share-based payments
Cash dividends

Total transactions with owners

Balance at 31 December 2019

Share  
capital 
£m

74

Share  
premium 
£m

Retained 
earnings 
£m

Total  
equity  
£m

243

7,604

7,921

–

–

–
–
–
–

–

–

–

2
–
–
–

2

1,428

1,428

103
(10)
24
(1,187)

1,428

1,428

105
(10)
24
(1,187)

(1,070)

(1,068)

74

245

7,962

8,281

–

–

–
–
–
–

–

–

–

–
–
–
–

–

(646)

(646)

61
4
14
(1,227)

(646)

(646)

61
4
14
(1,227)

(1,148)

(1,148)

74

245

6,168

6,487

Reckitt Benckiser Group plc has £5,543 million (2018: £7,355 million) of its retained earnings available for distribution. Details of Treasury shares 
and other equity transactions are included in Note 23 of the Group Financial Statements.

20 6

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S

1 Parent Company Accounting Policies
The principal accounting policies are summarised below. They have all 
been applied consistently throughout the year and the preceding year.

General Information and Basis of Accounting
Reckitt Benckiser Group plc is a company incorporated in the United 
Kingdom, registered in England and Wales under the Companies Act 
2006, and is a public limited company. The address of the registered 
office is given on page 224. The nature of the Group’s operations 
and its principal activities are set out in the Strategic Report on 
pages 1 to 77.

Statement of Compliance
The Financial Statements have been prepared under the historical cost 
convention and in compliance with United Kingdom Accounting 
Standards, including Financial Reporting Standard 102, “The Financial 
Reporting Standard applicable in the United Kingdom and the Republic 
of Ireland” (‘FRS 102’) and the Companies Act 2006.

The functional currency of Reckitt Benckiser Group plc is considered  
to be Pounds Sterling because that is the currency of the primary 
economic environment in which the Company operates.

As permitted by s408 of the Companies Act 2006, a Statement  
of Comprehensive Income is not presented for Reckitt Benckiser  
Group plc.

Going Concern
The Directors considered it appropriate to adopt the going concern 
basis of accounting in preparing the Company Financial Statements.

Financial Reporting Standard 102 – Reduced Disclosure 
Exemptions
FRS 102 allows a qualifying entity certain disclosure exemptions, 
subject to certain conditions, which have been complied with.

The Company has taken advantage of the following exemptions:
(i) 

from preparing a Statement of Cash Flows, on the basis that it is a 
qualifying entity and the Group Cash Flow Statement, included in 
these Financial Statements, includes the Company’s cash flows;
from disclosing the Company key management personnel 
compensation, as required by FRS 102 paragraph 33.7.

(ii) 

The Company’s results are included in the publicly available 
consolidated Financial Statements of Reckitt Benckiser Group plc and 
these Financial Statements may be obtained from 103-105 Bath Road, 
Slough, Berkshire SL1 3UH or at www.rb.com.

Foreign Currency Translation
Transactions denominated in foreign currencies are translated using 
exchange rates prevailing at the dates of the transactions. Foreign 
exchange gains and losses resulting from the settlement of foreign 
currency transactions and from the translation at year-end exchange 
rates of monetary assets and liabilities denominated in foreign 
currencies are recognised in the Statement of Comprehensive Income.

Taxation
The tax charge/credit is based on the result for the year and takes into 
account taxation deferred due to timing differences between the 
treatment of certain items for taxation and accounting purposes. 
Deferred tax liabilities are provided for in full and deferred tax assets 
are recognised to the extent that they are considered recoverable.

A net deferred tax asset is considered recoverable if it can be regarded 
as more likely than not that there will be suitable taxable profits 
against which to recover carried forward tax losses and from which 
the future reversal of underlying timing differences can be deducted.

Deferred tax is recognised in respect of all timing differences that have 
originated but not reversed at the Balance Sheet date, where 
transactions or events that result in an obligation to pay more tax in 
the future or a right to pay less tax in the future have occurred at the 
Balance Sheet date.

Deferred tax is measured at the average tax rates that are expected to 
apply in the periods in which the timing differences are expected to 
reverse, based on tax rates and laws that have been enacted or 
substantively enacted by the Balance Sheet date. Deferred tax is 
measured on an undiscounted basis.

Fixed Asset Investments
Fixed asset investments are stated at the lower of cost or their 
recoverable amount, which is determined as the higher of net 
realisable value and value in use. A review of the potential impairment 
of an investment is carried out by the Directors if events or changes in 
circumstances indicate that the carrying value of the investment may 
not be recoverable. Such impairment reviews are performed in 
accordance with FRS 102 Section 27 ‘Impairment of assets’.

Employee Share Schemes
Incentives in the form of shares are provided to employees under share 
option and restricted share schemes which vest in accordance with 
non-market conditions.

The fair value determined at the grant date of the equity- settled 
share-based payments is expensed on a straight-line basis over the 
vesting period, based on the Group’s estimate of equity instruments 
that will eventually vest. At each Balance Sheet date, the Group revises 
its estimate of the number of equity instruments expected to vest. The 
impact of the revision of the original estimates, if any, is recognised in 
comprehensive income or expense such that the cumulative expense 
reflects the revised estimate, with a corresponding adjustment to 
equity reserves.

Additional employer costs in respect of options and awards are 
charged, including social security taxes, to the Statement of 
Comprehensive Income over the same period, with a corresponding 
liability recognised.

The grant by the Company of options over its equity instruments to 
the employees of subsidiary undertakings in the Group is treated as  
a capital contribution. The fair value of employee services received, 
measured by reference to the grant date fair value, is recognised  
over the vesting period as an increase to investment in subsidiary 
undertakings, with a corresponding credit to equity in the  
Company Financial Statements.

207

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

1 Parent Company Accounting Policies continued
Financial Instruments
The Company only enters into basic financial instrument transactions 
that result in the recognition of basic financial assets and liabilities, 
including trade and other receivables and payables and loans to and 
from related parties. These transactions are initially recorded at 
transaction price, unless the arrangement constitutes a financing 
transaction where the transaction is measured at the present value  
of the future receipt discounted at a market rate of interest, and 
subsequently recognised at amortised cost.

(i) Financial Assets
At the end of each reporting period financial assets measured at 
amortised cost are assessed for objective evidence of impairment.  
If an asset is impaired the impairment loss is the difference between 
the carrying amount and the present value of the estimated cash  
flows discounted at the asset’s original effective interest rate. The 
impairment loss is recognised in comprehensive income or expense.

Repurchase and Reissuance of Ordinary Shares
When shares recognised as equity are repurchased, the amount of the 
consideration paid, including directly attributable costs, is recognised 
as a charge to equity. Repurchased shares are classified as Treasury 
shares and are presented in retained earnings. When Treasury shares 
are sold or reissued subsequently, the amount received is recognised  
as an increase in equity and the resulting surplus or deficit is presented 
within share premium.

Dividends
Dividends payable are recognised when they meet the criteria for  
a present obligation (i.e. when they have been approved).

Accounting Estimates and Judgements
In preparing these financial statements, management has made 
judgements and estimates that affect the application of the 
Company’s accounting policies and the reported amounts of assets, 
liabilities, income and expenses. Actual amounts and results may differ 
from these estimates.

Financial assets are derecognised when (a) the contractual rights to the 
cash flows from the asset expire or are settled, or (b) substantially all 
the risks and rewards of the ownership of the asset are transferred  
to another party or (c) control of the asset has been transferred to 
another party who has the practical ability to unilaterally sell the asset 
to an unrelated third party without imposing additional restrictions.

The estimates and underlying assumptions are reviewed on an 
ongoing basis. Revisions to accounting estimates are recognised in the 
period in which the estimate is revised if the revision affects only that 
period, or in the period of the revision and future periods if the 
revision affects both current and future periods.

(ii) Financial Liabilities
Basic financial liabilities, including loans from fellow group companies, 
are initially recognised at transaction price, unless the arrangement 
constitutes a financing transaction, where the debt instrument is 
measured at the present value of future payments. Debt instruments 
are subsequently carried at amortised cost.

Financial liabilities are derecognised when the liability is extinguished, 
that is when the contractual obligation is discharged, cancelled  
or expires.

Provisions 
Provisions are recognised when the Company has a present legal or 
constructive obligation as a result of past events; it is more likely than 
not that there will be an outflow of resources to settle that obligation; 
and the amount can be reliably estimated. Provisions are valued at the 
present value of the Directors’ best estimate of the expenditure 
required to settle the obligation at the Balance Sheet date. Where it is 
possible that a settlement may be reached or it is not possible to make 
a reliable estimate of the estimated financial impact, appropriate 
disclosure is made but no provision recognised.

Share Capital Transactions
When the Company purchases equity share capital, the amount of the 
consideration paid, including directly attributable costs, is recognised 
as a charge to equity. Purchased shares are either held in treasury in 
order to satisfy employee options, or cancelled and, in order to 
maintain capital, an equivalent amount to the nominal value of  
the shares cancelled is transferred from retained earnings.

Key sources of estimation uncertainty
Each year, management is required to make a number of assumptions 
regarding the future. The related year-end accounting estimates will, 
by definition, seldom equal the final actual results. The estimates and 
assumptions that have a significant risk of causing a material 
adjustment to the carrying amounts of assets and liabilities within  
the next financial year are addressed below.

The Company recognises legal provisions in line with the Company’s 
provisions policy. The level of provisioning in relation to civil and/or 
criminal investigations is an area where management and legal 
judgement is important, with individual provisions being based on best 
estimates of the potential loss, considering all available information, 
external advice and historical experience. As at 31 December 2019, the 
Company recognised exceptional legal provisions of £99m (2018: 
£369m) in relation to a number of historical regulatory matters. Refer 
to Note 7 of the Company Financial Statements for further information.

The Company’s Directors are of the opinion that there are no further 
judgements and no key sources of estimation uncertainty that have a 
significant risk of causing a material adjustment to the carrying value 
of assets and liabilities for the Company within the next financial year.

20 8

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20192 Investments

Cost
At 1 January 2018
Additions during the year
At 31 December 2018
Additions during the year
At 31 December 2019

Provision for impairment
At 1 January 2018
Provided for during the year
At 31 December 2018
Provided for during the year
At 31 December 2019

Net book amounts
At 31 December 2018

At 31 December 2019

Shares in 
subsidiary 
undertakings 
£m

14,925
24
14,949
14
14,963

–
–

–
–

14,949

14,963

The Directors believe that the carrying value of the investments is supported by their underlying net assets.

The subsidiary undertakings as at 31 December 2019, all of which are included in the Group Financial Statements, are shown in Note 11 of the 
Company Financial Statements.

With the exception of Reckitt Benckiser plc, none of the subsidiaries are directly held by Reckitt Benckiser Group plc. All subsidiaries have a 
financial year ending 31 December with the exception of Reckitt Benckiser (India) Private Limited, Reckitt Benckiser Healthcare India Private 
Limited, Reckitt Benckiser Scholl India Private Limited and Reckitt & Colman Management Services (Ireland) Limited which have a year ending 
31 March; Lloyds Pharmaceuticals which has a year ending 24 August; Reigate Square Holdings Sàrl which has a year ending 31 August; Crookes 
Healthcare Limited which has a year ending 31 January and Reckitt Benckiser Healthcare (Ireland) Limited which has a year ending 30 November.

Additions during the year, and in 2018, relate to the grant by the Company of options over its equity instruments to the employees of subsidiary 
undertakings in the Group.

3 Debtors Due Within One Year

Amounts owed by Group undertakings
Other Receivables

Amounts owed by Group undertakings are unsecured, interest free and are repayable on demand (2018: same).

4 Debtors Due After More Than One Year

Deferred tax assets

Deferred tax assets consist of short-term timing differences.

2019 
£m

40
2

42

2019 
£m

2

2018 
£m

44
-

44

2018 
£m

3

20 9

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

5 Creditors Due Within One Year

Amounts owed to Group undertakings
Taxation and social security
Other payables

2019 
£m

8,412
4
9

8,425

2018 
£m

6,342
5
–

6,347

Included in the amounts owed to Group undertakings is an amount of £8,368 million (2018: £6,333 million) which is unsecured, carries interest 
at 3M LIBOR and is repayable on demand (2018: same). All other amounts owed to Group undertakings are unsecured, non-interest bearing and 
are repayable on demand (2018: same).

6 Financial Instruments

Financial assets
Financial assets that are debt instruments measured at amortised cost
Cash and cash equivalents

Financial liabilities
Financial liabilities at amortised cost

7 Provisions for Liabilities and Charges

At 1 January 2018

Charged to the Statement of Comprehensive Income
Utilised during the year
Released to the Statement of Comprehensive Income

At 31 December 2018

Charged to the Statement of Comprehensive Income
Utilised during the year
Released to the Statement of Comprehensive Income

At 31 December 2019

Provisions have been analysed between current and non-current as follows:

Current
Non-current

2019 
£m

42
4

2018 
£m

44
1

8,421

6,342

Legal 
provisions 
£m

Total 
provisions 
£m

356

356

17
(2)
(2)

369

79
(331)
(18)

99

2019 
£m

99
–

99

17
(2)
(2)

369

79
(331)
(18)

99

2018 
£m

369 
–

369

Provisions relate to exceptional legal provisions in relation to a number of historic matters. Refer to note 17 of the Group Financial Statements.

210

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 20198 Share Capital

Issued and fully paid

At 1 January 2019
Allotments

At 31 December 2019

Equity 
ordinary shares

Nominal value 
£m

736,535,179
–

736,535,179

74
–

74

The holders of ordinary shares (par value 10p) are entitled to receive dividends as declared from time to time and are entitled to one vote per 
share at meetings of the Parent Company.

9 Related Party Transactions
There were no transactions with related parties other than wholly owned companies within the Group.

10 Contingent Liabilities
The Company has issued a guarantee to the trustees of the Reckitt Benckiser Pension Fund covering the obligations of certain UK subsidiaries of 
the Group who are the sponsoring employers of the UK defined benefit pension fund. The guarantee covers any amounts due to the pension 
fund from these subsidiaries if they fail to meet their pension obligations.

The Company has also issued a guarantee on behalf of Reckitt Benckiser Treasury Services plc in relation to the issuance of a US$8,250 million 
bond (two tranches of US$2,500 million, one tranche of US$2,000 million, one tranche of US$750 million and one tranche of US$500 million). 
Details are included in Note 14 of the Group Financial Statements.

The Company has also issued a guarantee on behalf of Reckitt Benckiser Treasury Services plc in relation to committed borrowing facilities 
totalling £5,500 million (2018: £4,500 million). Details of the facilities are included in Notes 14 and 32 of the Group Financial Statements.

The Company has also issued a guarantee on behalf of Mead Johnson Nutrition Company in relation to outstanding senior notes of US$2,300 
million (2018:US$3,000 million) issued by Mead Johnson Nutrition Company prior to acquisition. The senior notes consist of two tranches of 
US$750 million, one tranche of US$500 million and one tranche of US$300 million. One tranche of US$700m was settled during the year.

Other contingent liabilities are disclosed in Note 19 of the Group Financial Statements.

211

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

11 Subsidiary Undertakings
In accordance with Section 409 of the Companies Act 2006 and Schedule 4 of The Large and Medium-sized Companies and Groups (Accounts 
and Reports) Regulations 2008, a full list of related undertakings as at 31 December 2019, including their registered office address, country of 
incorporation and the percentage of share ownership, is disclosed below. All undertakings are indirectly owned by Reckitt Benckiser Group plc, 
unless otherwise stated.

From time to time, management reviews the Group structure and seeks to remove redundant, dormant or non-trading entities. The Group is 
currently undergoing such a review. In 2019, 19 legal entities were placed into liquidation, and our expectation is that further entities will be 
eliminated in 2020. The removal of legal entities ultimately allows management to focus on the core business, reduces compliance obligations 
and cost, and improves transparency of the Group to external parties.

All subsidiary undertakings of Reckitt Benckiser Group plc are included in the consolidated Financial Statements of the Group.

Name

103-105 Bath Road 
Limited

2309 Realty Corporation

Philippines

Airwick Industrie SAS

France

Anhui Guilong 
Pharmaceutical Trading 
Company Ltd

China

Apenas Boa Nutrição 
Indústria de Alimentos 
Ltda.

Beleggingsmaatschappij 
Lemore BV

Benckiser

Blisa, LLC

Brevet Hospital Products 
(UK) Limited*

British Surgical Industries 
Limited*

Canterbury Square 
Holdings S.à.r.l

Central Square Holding 
BV

Crookes Healthcare 
Limited

Crookes Healthcare 
Limited

Cupal,Limited

Dakin Brothers Limited 

UK

USA 

UK

UK

UK

UK

UK

Dorincourt Holdings 
(Ireland) Limited

Ireland 

Durex Limited 

Earex Products Limited*

ERH Propack Limited

UK

UK

UK

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

UK

149

ORD

100.00%

Gainbridge Investments 
(Cyprus) Limited

Cyprus

116

60

25

A/B

ORD

ORD

88.32%

Glasgow Square Limited

100.00%

100.00%

Green, Young & Company 
Limited

UK

UK

46

ORD

100.00%

149

149

ORD

ORD

100.00%

100.00%

Brazil

12

ORD

100.00%

Netherlands

102

ORD

100.00%

150

ORD

100.00%

122 MEMBERSHIP 

100.00%

SHARES

149

ORD

100.00%

Grosvenor Square 
Holding B.V.

Guilong Pharmaceutical 
(Anhui) Co. Ltd

Guilong Pharmaceutical 
(Anhui) Co. Ltd†

Hamol Limited

Helpcentral Limited

Howard Lloyd & 
Company,Limited

Netherlands

102

ORD

100.00%

China

China

UK

UK

UK

25

26

149

149

149

ORD

100.00%

–

100.00%

ORD

ORD

ORD

100.00%

100.00%

100.00%

Kukident GmbH

Germany

62

COMMON

100.00%

149

ORD/PREF

100.00%

Lancaster Square 
Holdings SL

Spain

134

ORD

100.00%

Luxembourg

94

ORD

100.00%

LI Pensions Trust Limited

Netherlands

102

ORD

100.00%

Ireland 

81

ORD

100.00%

149

ORD

100.00%

149

149

81

149

149

149

ORD/PREF

100.00%

ORD

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

100.00%

Linden Germany A 
Limited

Linden Germany B 
Limited

Lloyds Pharmaceuticals 

London International 
Group Limited

London International 
Trading Asia Limited 

UK

UK

UK

UK

UK

149

149

ORD

ORD

100.00%

100.00%

149

ORD

100.00%

149

149

ORD

ORD

100.00%

100.00%

Hong Kong

68

ORD

100.00%

LRC Investments Limited* UK

LRC North America Inc

USA

LRC Products Limited

LRC Secretarial Services 
Limited

UK

UK

149

122

149

149

ORD/PREF

100.00%

COM/PREF

100.00%

ORD

ORD

100.00%

100.00%

Exponential Health LLC 

USA

122 MEMBERSHIP 

100.00%

SHARES

Maddison Square Holding 
B.V.

Netherlands

102

ORD

100.00%

Fenla Industria, Comercio 
e Administracao Ltda

Brazil

FF Homecare & Hygiene 
Limited

UK

13

COMMON

100.00%

Manufactura MJN, S. de 
R.L. de C.V.

Mexico

98

ORD

100.00%

151

PREFERRED

37.50%

Mead Johnson & 
Company LLC

USA 

122 MEMBERSHIP 

100.00%

SHARES

Mead Johnson B.V.

Netherlands

103

ORD

100.00%

212

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201911 Subsidiary Undertakings continued

Name

Mead Johnson do Brasil 
Comercio E Importacao 
De Productos de Nutricao 
Ltda.

Mead Johnson 
Nutricionales de México, 
S. de R.L. de C.V.

Mead Johnson Nutrition 
(Asia Pacific) Pte. Ltd.

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Brazil

14

ORD

100.00%

Mexico

98

ORD

100.00%

Singapore

127

ORD 

100.00%

Mead Johnson Nutrition 
(Vietnam) Company 
Limited

Mead Johnson Nutrition 
Argentina S.A.

Mead Johnson Nutrition 
(Australia) Pty Ltd

Australia

Mead Johnson Nutrition 
(Belgium) BVBA

Belgium

Mead Johnson Nutrition 
(Canada) Co.

Canada

3

10

ORD

100.00%

ORD

100.00%

19

COMMON 

100.00%

Mead Johnson Nutrition 
(Colombia) Ltda.

Colombia

41

ORD

100.00%

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Vietnam

159

ORD

100.00%

Argentina

1

A/B

90.00%

Mead Johnson Nutrition 
Company

USA

122

COMMON

100.00%

Mead Johnson Nutrition 
Holdings (Singapore) Pte. 
Ltd.

Mead Johnson Nutrition 
International Holdings Pte 
Ltd

Singapore

127

ORD

100.00%

Singapore

127

ORD

100.00%

Mead Johnson Nutrition 
Nominees LLC

USA

Mead Johnson Nutrition 
Trading Poland Sp. z o.o

Poland

122 MEMBERSHIP 

100.00%

SHARES

118

ORD

100.00%

Mead Johnson Nutrition 
(Dominicana), S.A.

USA

122

COMMON 

100.00%

Mead Johnson Nutrition 
Venezuela S.C.A.

Venezuela

157 ORD/COMMON 100.00%

–

100.00%

Mead Johnson 
Nutritionals (China) Ltd.

China 

38

ORD

88.89%

ORD

100.00%

Mead Johnson One C.V.

Netherlands

104

49

60

69

70

74

Mead Johnson Nutrition 
(Dominicana), S.A.†

Dominican 
Republic

Mead Johnson Nutrition 
(France) SAS

France

Mead Johnson Nutrition 
(Hong Kong) Limited

Hong Kong

Mead Johnson Nutrition 
(Hong Kong) Limited†

Hong Kong

India

Italy

Mead Johnson Nutrition 
(India) Private Limited

Mead Johnson Nutrition 
(Italia) S.r.l.

Mead Johnson Nutrition 
(Malaysia) Sdn Bhd

Mead Johnson Nutrition 
(Panama), S. de R.L.

Mead Johnson Nutrition 
(Philippines), Inc.

Mead Johnson Nutrition 
(Poland) Sp. z o.o

Poland

Mead Johnson Nutrition 
(Puerto Rico) Inc.

USA

ORD

100.00%

–

100.00%

ORD

100.00%

Mead Johnson Pediatric 
Nutrition Institiute (China) 
Ltd.

China

Mead Johnson Pediatric 
Nutrition Technology 
(Guangzhou) Ltd

China 

84

QUOTA

100.00%

Mead Johnson Two C.V.

Netherlands

Malaysia

95

ORD

100.00%

Medcom Marketing And 
Prodazha Ukraine LLC*

Ukraine

Panama

113

100.00%

PARTNERSHIP/
MEMBERSHIP 
INTERESTS 

Philippines

116

COMMON

99.96%

MJN Asia Pacific Holdings 
LLC

USA

118

ORD

100.00%

MJN Global Holdings B.V. Netherlands

122

COMMON 

100.00%

MJN Holdings 
(Netherlands) B.V.

Netherlands

PARTNERSHIP 
INTERESTS 

100.00%

–

–

100.00%

100.00%

PARTNERSHIP 
INTERESTS 

100.00%

–

100.00%

27

39

104

152

SHARES

122 MEMBERSHIP 

100.00%

SHARES

ORD

ORD

105

105

100.00%

100.00%

MJ UK Holdings Limited 

UK 

149

ORD

100.00%

MJ USA Holdings LLC 

USA

122 MEMBERSHIP 

100.00%

Mead Johnson Nutrition 
(Puerto Rico) Inc.†

Mead Johnson Nutrition 
(Singapore) Pte. Ltd.

Puerto Rico

122

–

100.00%

Singapore

127

ORD

100.00%

Mead Johnson Nutrition 
(Taiwan) Ltd.

Taiwan

141

ORD

100.00%

Mead Johnson Nutrition 
(Thailand) Ltd.

Thailand

143

COMMON

100.00%

Mead Johnson Nutrition 
(UK) Ltd.

Mead Johnson Nutrition 
(Venezuela) LLC

UK 

USA

149

ORD

100.00%

122 MEMBERSHIP 

100.00%

SHARES

MJN Innovation Services 
B.V.

MJN International 
Holdings (UK), Ltd.

Netherlands

103

ORD

100.00%

UK 

149

ORD

100.00%

MJN U.S. Holdings LLC

USA

122 MEMBERSHIP 

100.00%

New Bridge Holdings B.V. Netherlands

New Bridge Street 
Invoicing Limited*

UK

Norwich Square Holding 
SL

Spain

SHARES

ORD

ORD

102

149

100.00%

100.00%

134

ORD

100.00%

Nurofen Limited

UK

149

ORD

100.00%

213

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

11 Subsidiary Undertakings continued

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

149

ORD

100.00%

RB (Hygiene Home) HK 
Limited 

Hong Kong

Name

Open Championship 
Limited*

Optrex Limited

Oriental Medicine 
Company Limited

UK

UK

Hong Kong

Oxy Reckitt Benckiser LLC South Korea

Pharmalab Limited

Prebbles Limited*

Propack Produkte für 
Haushalt und 
Körperpflege GmbH

PT Mead Johnson 
Indonesia

UK

UK

Germany

Indonesia

PT Reckitt Benckiser 
Hygiene Home Indonesia

Indonesia

PT Reckitt Benckiser 
Hygiene Home Trading 
Indonesia

PT Reckitt Benckiser 
Indonesia

PT Reckitt Benckiser 
Trading Indonesia

Qingdao London Durex 
Co., Ltd

Qingdao New Bridge 
Corporate Management 
Consulting Company 
Limited

R&C Nominees Limited

R&C Nominees One 
Limited

R&C Nominees Two 
Limited

Indonesia

Indonesia

Indonesia

China

China

UK

UK

UK

RB & Manon Business Co. 
Ltd

China

RB & Manon Business 
Limited

Hong Kong

RB & Manon Hygiene 
Home (Shanghai) Limited

China

RB & Manon Hygiene 
Home Limited 

Hong Kong

RB (China Trading) 
Limited

RB (China) Holding Co. 
Ltd

UK

China

RB (Health) Colombia 
S.A.S

Colombia

RB (Health) Malaysia Sdn 
Bhd

Malaysia

RB (Hygiene Home) 
Australia Pty Ltd 

Australia 

RB (Hygiene Home) Czech 
Republic, spol s.r.o 

Czech Republic

214

ORD

100.00%

RB East Trading Limited *† Dubai

149

68

133

149

149

63

77

77

77

78

79

28

28

31

72

29

71

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

ORD/DEF

100.00%

ORD

100.00%

ORD

90.10%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

149

149

ORD

ORD

100.00%

100.00%

149

ORD

100.00%

ORD

75.05%

ORD

80.00%

149

ORD

80.00%

30

42

96

4

47

ORD

100.00%

ORD

100.00%

ORD 

100.00%

ORD

100.00%

ORD

100.00%

RB (Hygiene Home) 
Hungary Kft

Hungary

RB (Hygiene Home) Ltd

Israel

RB (Hygiene Home) New 
Zealand Limited 

New Zealand

71

73

83

107

ORD

80.00%

ORD

100.00%

ORD

ORD

100.00%

100.00%

RB (Hygiene Home) 
Poland Sp. z o.o

RB (Hygiene Home) 
Romania S.R.L. 

RB (Hygiene Home) 
Slovakia, spol. s r.o.

Poland

119

ORD

100.00%

Romania

123

ORD

100.00%

Slovakia

130

ORD

100.00%

RB Health (US) LLC

USA

154 MEMBERSHIP 

100.00%

RB (Suzhou) Co. Ltd 

China 

RB Asia Holding Limited

UK

RB Finance Luxembourg 
(2018) S.à.r.l

Luxembourg

RB Health (Canada) Inc. 

Canada

RB Health (Ecuador) Cia. 
Ltda.

Ecuador

RB Health Chile SpA

RB Health Manufacturing 
(US) LLC

Chile

USA

RB Health Mexico, S.A de 
C.V. 

Mexico 

RB Health Nordic A/S 
sivuliike Suomessa†

RB Health Nordic A/S, 
filial†

Finland 

Sweden

RB Health Nordic, NUF†

Norway

40

149

50

94

20

54

–

100.00%

ORD

100.00%

–

80.00%

ORD

100.00%

COMMON/
PREFERRED

100.00%

ORD

100.00%

SHARES

23

ORD

100.00%

154 MEMBERSHIP 

100.00%

SHARES

98

58

138

110

114

98

128

60

ORD 

100.00%

–

–

–

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

RB Holdings 
(Luxembourg) S.à.r.l

Luxembourg

94

ORD

100.00%

RB Holdings (Nottingham) 
Limited

UK

149

ORD

100.00%

RB Holdings Luxembourg 
(2018) S.à.r.l

RB Hygiene Home 
(Thailand) Limited

Luxembourg

94

ORD

100.00%

Thailand

144

ORD

100.00%

RB Hygiene Home Arabia 
FZE

Dubai 

53

ORD

100.00%

ORD

75.00%

RB Health Peru S.R.L.

Peru

ORD

100.00%

RB Health Services 
Mexico, S.A de C.V. 

Mexico 

RB Healthcare Pte Ltd*

Singapore

RB Holding Europe Du 
Sud SAS

France

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201987

ORD/PREF

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

ORD/PREF

100.00%

87

32

ORD

100.00%

ORD

100.00%

149

ORD

100.00%

11 Subsidiary Undertakings continued

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

RB Hygiene Home Austria 
GmbH

Austria 

RB Hygiene Home 
Belgium SA/NV

RB Hygiene Home 
Deutschland GmbH 

Belgium

Germany

RB Hygiene Home France 
SAS

France

RB Hygiene Home India 
Private Limited 

RB Hygiene Home 
Investments Limited

India 

UK

RB Hygiene Home Japan 
Ltd

Japan

5

10

64

60

75

ORD

100.00%

RB UK Hygiene Home 
Commercial Limited

ORD

100.00%

RB USA (2019) Ltd

ORD

100.00%

ORD

100.00%

ORD

100.00%

RB USA Holdings LLC

RB Winchester (Ireland) 
Unlimited Company 

RBHCR Health Reckitt 
Costa Rica Sociedad 
Anonima 

UK

UK 

USA

149

ORD

100.00%

149

ORD

100.00%

122 MEMBERSHIP 

100.00%

SHARES

Ireland 

81

ORD

100.00%

Costa Rica

44

COMMON 

100.00%

149

ORD

100.00%

Reckitt & Colman (Jersey) 
Limited

Jersey

86

ORD

100.00%

RB Hygiene Home 
Netherlands B.V.

RB Hygiene Home Nordic 
A/S 

Netherlands

102

ORD

100.00%

Denmark

48

ORD

100.00%

RB Hygiene Home Nordic 
A/S, filial†

Sweden

RB Hygiene Home Nordic 
A/S, sivuliike Suomessa†

Finland 

RB Hygiene Home Nordic 
NUF†

Norway

138

59

110

–

–

–

100.00%

100.00%

100.00%

RB Hygiene Home 
Switzerland AG

Switzerland

140

ORD

100.00%

RB Ireland Hygiene Home 
Commercial Limited 

Ireland 

RB LATAM Holding B.V. 

Netherlands 

RB Luxembourg (2016) 
Limited

UK

82

ORD 

100.00%

102

149

ORD

ORD

100.00%

100.00%

Reckitt & Colman 
(Overseas) Health Limited 

Reckitt & Colman 
(Overseas) Hygiene Home 
Limited 

Reckitt & Colman 
(Overseas) Limited

Reckitt & Colman (UK) 
Limited

UK

UK

UK

UK

Reckitt & Colman Capital 
Finance Limited

Jersey

China

UK

Reckitt & Colman 
Guangzhou Limited

Reckitt & Colman 
Holdings Limited

Reckitt & Colman 
Management Services 
(Ireland) Limited

Ireland 

81

ORD

100.00%

Reckitt & Colman Pension 
Trustee Limited

UK

149

ORD

100.00%

RB Luxembourg (TFFC) 
S.à.r.l 

Luxembourg

94

ORD

100.00%

RB Luxembourg Holdings 
(TFFC) Limited

UK

149

ORD

100.00%

Reckitt & Colman 
Sagrotan 
Verwaltungsgesellschaft 
GmbH

Germany

64

COMMON

100.00%

RB Luxembourg Holdings 
(TFFC) Limited†

Luxembourg

94

–

100.00%

RB Manufacturing LLC

USA

122 MEMBERSHIP 

100.00%

RB Mexico Investments 
Limited

UK

RB NL Brands B.V.

Netherlands

RB Reigate (2019) Ltd

UK

RB Reigate (Ireland) 
Unlimited Company 

Ireland 

RB Reigate (UK) Limited

UK

RB Salute Mexico S.A de 
C.V.

Mexico

RB Square Holdings 
Spain, S.L.

RB UK Commercial 
Limited

Spain

UK

SHARES

149

ORD

100.00%

102

149

81

149

99

ORD

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

100.00%

134

A/B

100.00%

149

ORD

100.00%

Reckitt & Colman Trustee 
Services Limited

UK

Reckitt & Sons Limited

UK

Reckitt Benckiser (2012) 
BV

Netherlands

Reckitt Benckiser 
(Australia) Pty Limited

Australia

Bangladesh

Reckitt Benckiser 
(Bangladesh) Limited

Reckitt Benckiser 
(Belgium) SA/NV

149

ORD

100.00%

149

102

4

8

ORD

ORD

100.00%

100.00%

ORD/PREF

100.00%

ORD

82.96%

Belgium

10

ORD

100.00%

Reckitt Benckiser (Brands) 
Limited

UK

149

ORD

100.00%

Reckitt Benckiser (Brasil) 
Comercial de Produtos de 
Hygiene, Limpeza e 
Cosméticos Ltda.

Brazil

15

ORD

100.00%

215

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

11 Subsidiary Undertakings continued

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Reckitt Benckiser (Brasil) 
Ltda

Brazil

Reckitt Benckiser (BVI) 
No. 1 Limited

British Virgin 
Islands

13

17

ORD

100.00%

Reckitt Benckiser (New 
Zealand) Limited

ORD

100.00%

Reckitt Benckiser (Pars) 
PJSC

Iran

Reckitt Benckiser (BVI) 
No. 1 Limited†

UK

149

–

100.00%

Reckitt Benckiser (Poland) 
SA

Poland

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

New Zealand

108

ORD

100.00%

80

ORD

100.00%

119

ORD

100.00%

Reckitt Benckiser (BVI) 
No. 2 Limited

British Virgin 
Islands

17

ORD

100.00%

Reckitt Benckiser (BVI) 
No. 2 Limited†

UK

149

–

100.00%

Reckitt Benckiser (BVI) 
No. 3 Limited

British Virgin 
Islands

17

ORD

100.00%

149

–

100.00%

ORD

100.00%

Reckitt Benckiser 
(Portugal) S.A.

Reckitt Benckiser 
(Romania) Srl

Reckitt Benckiser 
(RUMEA) Limited

Reckitt Benckiser 
(RUMEA) Limited†

Reckitt Benckiser 
(RUMEA) Limited†

Portugal

120

ORD

100.00%

Romania

123

ORD

100.00%

UK

Dubai

Dubai

149

ORD

100.00%

51

52

–

–

100.00%

100.00%

Reckitt Benckiser (BVI) 
No. 3 Limited†

UK

Reckitt Benckiser (BVI) 
No. 4 Limited

British Virgin 
Islands

Reckitt Benckiser 
(Canada) Inc.

Canada

Reckitt Benckiser 
(Cayman Islands) Limited

Cayman 
Islands

Reckitt Benckiser 
(Centroamerica) SA

Costa Rica

Reckitt Benckiser 
(Channel Islands) Limited

Guernsey

Reckitt Benckiser (Czech 
Republic), spol. s r.o.

Czech Republic

Reckitt Benckiser (Egypt) 
Limited

Egypt

17

21

22

44

67

47

56

NEW 
COMMON

100.00%

Reckitt Benckiser 
(Singapore) Pte Limited

Singapore

129

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

Reckitt Benckiser (Slovak 
Republic), spol. s r.o.

Reckitt Benckiser (South 
America) Holding BV

Reckitt Benckiser (Spain) 
BV

Reckitt Benckiser 
(Switzerland) AG

Reckitt Benckiser 
(Thailand) Limited

Slovakia

130

ORD

100.00%

Netherlands

102

ORD

100.00%

Netherlands

102

ORD

100.00%

Switzerland

140

ORD

100.00%

Thailand

143

ORD

100.00%

Reckitt Benckiser (ENA) 
BV

Reckitt Benckiser España 
SL

Reckitt Benckiser 
(Granollers) SL

Reckitt Benckiser 
(Grosvenor) Holdings 
Limited

Reckitt Benckiser (Health) 
Holdings Limited

Reckitt Benckiser 
(Hygiene Home) Holdings 
Limited

Spain

Spain

UK

UK

UK

Netherlands

106

ORD

100.00%

134

ORD

100.00%

Reckitt Benckiser (UK) 
Limited

Reckitt Benckiser (USA) 
Limited

UK

UK

134

ORD

100.00%

Reckitt Benckiser AG

Switzerland

149

ORD

100.00%

Reckitt Benckiser Arabia 
FZE

Dubai

149

ORD

100.00%

149

ORD

100.00%

140

50

ORD

ORD

100.00%

100.00%

149

ORD

100.00%

149

ORD

100.00%

Reckitt Benckiser 
Argentina SA

Reckitt Benckiser Asia 
Pacific Limited

Reckitt Benckiser Asia 
Pacific Limited†

Argentina

2

ORD

100.00%

UK

Japan

149

ORD

100.00%

86

ORD

100.00%

Reckitt Benckiser (India) 
Private Limited

India

75

ORD

100.00%

Reckitt Benckiser (Lanka) 
Limited

Sri Lanka

137

ORD

99.99%

Reckitt Benckiser Austria 
GmbH

Austria 

Reckitt Benckiser Bahrain 
W.L.L

Bahrain

5

7

ORD

100.00%

ORD

100.00%

Reckitt Benckiser (Latvia) 
SIA

Latvia

Reckitt Benckiser 
(Malaysia) Sdn Bhd

Malaysia

Reckitt Benckiser (Near 
East) Limited

Israel

93

97

83

ORD

100.00%

Reckitt Benckiser Brands 
Investments BV

Netherlands

102

ORD

100.00%

ORD

100.00%

Reckitt Benckiser Bulgaria 
Eood*

Bulgaria

ORD

100.00%

Reckitt Benckiser BY LLC

Belarus

Reckitt Benckiser Calgon 
BV

Netherlands

18

ORD

100.00%

9

102

–

100.00%

ORD

100.00%

216

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201911 Subsidiary Undertakings continued

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Germany

64

COMMON

100.00%

61

24

43

85

90

55

149

140

ORD

100.00%

Reckitt Benckiser Health 
Comercial Ltda

Brazil

ORD

ORD

100.00%

100.00%

Reckitt Benckiser Health 
Kenya Limited

Kenya

QUOTA

100.00%

149

ORD

100.00%

45

64

–

100.00%

ORD

100.00%

Reckitt Benckiser Health 
Limited

Reckitt Benckiser 
Healthcare (Central & 
Eastern Europe) Limited

Reckitt Benckiser 
Healthcare (CIS) Limited

UK

UK

UK

16

91

ORD

100.00%

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

Reckitt Benckiser 
Healthcare (Ireland) 
Limited

Reckitt Benckiser 
Healthcare (Italia) S.p.A

Reckitt Benckiser 
Healthcare (MEMA) 
Limited

Reckitt Benckiser 
Healthcare (Philippines), 
Inc.

Ireland 

81

ORD

100.00%

Italy

UK

85

ORD

100.00%

149

ORD

100.00%

Philippines

117

COMMON/
PREF 

100.00%

100.00%

Reckitt Benckiser 
Healthcare (Russia) LLC

Russia

124

–

100.00%

Reckitt Benckiser 
Healthcare (UK) Limited

UK

149

ORD

100.00%

ORD

99.00%

ORD

100.00%

PARTNERSHIP 
SHARES 

100.00%

–

–

Reckitt Benckiser Chartres 
SAS

France

Reckitt Benckiser Chile SA Chile

Reckitt Benckiser 
Colombia SA

Colombia

Reckitt Benckiser 
Commercial (Italia) S.r.l.

Reckitt Benckiser 
Corporate Services 
Limited

Italy

UK

Reckitt Benckiser d.o.o

Croatia

Germany

Reckitt Benckiser 
Detergents GmbH

Reckitt Benckiser 
Deutschland GmbH

Reckitt Benckiser East 
Africa Limited

Kenya

Reckitt Benckiser Ecuador 
SA

Ecuador

Reckitt Benckiser Europe 
General Partnership

UK

Switzerland

Reckitt Benckiser Europe 
General Partnership, 
Slough (UK), Wallisellen 
Branch†

Reckitt Benckiser Ev ve 
Hjyen Ürünleri A.S¸.

Reckitt Benckiser 
Expatriate Services 
Limited

Reckitt Benckiser Fabric 
Treatment BV

Turkey

147

100.00%

UK

149

ORD

100.00%

Netherlands

102

ORD

100.00%

Reckitt Benckiser Finance 
(2005) Limited

Reckitt Benckiser Finance 
(2007)

Reckitt Benckiser Finance 
(2010) Limited

UK

UK

UK

149

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

Reckitt Benckiser Finance 
(Ireland) Unlimited 
Company 

Ireland 

81

ORD 

100.00%

Reckitt Benckiser Finance 
Company Limited

UK

149

ORD

100.00%

Reckitt Benckiser Finish 
BV

Netherlands

102

ORD

100.00%

Reckitt Benckiser France 
SAS

France

60

ORD

100.00%

Reckitt Benckiser FSIA BV Netherlands

102

ORD

100.00%

Reckitt Benckiser Global 
R&D GmbH

Reckitt Benckiser Health 
Argentina SA

Germany

65

COMMON

100.00%

Argentina

2

ORD

100.00%

Reckitt Benckiser 
Healthcare Australia Pty 
Limited

Reckitt Benckiser 
Healthcare BV

Reckitt Benckiser 
Healthcare France SAS

Reckitt Benckiser 
Healthcare India Private 
Limited

Australia

4

ORD

100.00%

Netherlands

102

ORD

100.00%

France

India

60

75

ORD

100.00%

ORD

100.00%

Reckitt Benckiser 
Healthcare International 
Limited

UK

149

ORD

100.00%

Reckitt Benckiser 
Healthcare Manufacturing 
(Thailand) Limited

Reckitt Benckiser 
Healthcare Portugal Ltda

Reckitt Benckiser 
Healthcare SA

Thailand

145

ORD/PREF

100.00%

Portugal

120

ORD

100.00%

Spain

134

ORD

100.00%

Reckitt Benckiser Hellas 
Healthcare S.A.

Reckitt Benckiser Hellas 
Hygiene Home A.E.

Greece

Greece

66

ORD

100.00%

66

COMMON

100.00%

Reckitt Benckiser Holding 
(Thailand) Limited

Reckitt Benckiser Holding 
GmbH & Co KG

Thailand

143

COMM/PREF

45.00%

Germany

64

–

100.00%

217

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

11 Subsidiary Undertakings continued

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Guernsey

67

ORD

100.00%

Name

Reckitt Benckiser 
Holdings (Channel Islands) 
Limited

Reckitt Benckiser 
Holdings (Channel Islands) 
Limited†

UK

149

–

100.00%

Italy

85

QUOTAS

100.00%

Reckitt Benckiser 
Holdings (Italia) S.r.l.

Reckitt Benckiser 
Holdings (Luxembourg) 
Limited

Reckitt Benckiser 
Holdings (Overseas) 
Limited

Reckitt Benckiser 
Holdings (TFFC) Limited

Reckitt Benckiser 
Holdings (USA) Limited

Reckitt Benckiser Home 
Chemical Products 
Trading (Shanghai) Co. 
Limited

Reckitt Benckiser Hong 
Kong Limited

UK

UK

UK

UK

China

Reckitt Benckiser 
Holdings (USA) Limited†

Luxembourg

149

ORD/PREF

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

94

33

–

100.00%

ORD

100.00%

Hong Kong

68

ORD

100.00%

Reckitt Benckiser Hong 
Kong Limited†

Taiwan

Reckitt Benckiser 
Household and 
Healthcare Ukraine LLC

Ukraine

142

153

–

–

100.00%

100.00%

Reckitt Benckiser 
Household Products 
(China) Company Limited

Reckitt Benckiser Hygiene 
Home Brands B.V. 

China

34

ORD

100.00%

Netherlands 

102

ORD

100.00%

Reckitt Benckiser Hygiene 
Home Egypt Limited

Egypt

Reckitt Benckiser Hygiene 
Home Ukraine LLC

Ukraine

57

ORD

100.00%

153

–

100.00%

Reckitt Benckiser 
Investments (2012) LLC

USA

122 MEMBERSHIP 

100.00%

SHARES

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Luxembourg

94

ORD

100.00%

UK

149

ORD

100.00%

Reckitt Benckiser 
Investments (No. 8) S.à.r.l

Reckitt Benckiser 
Investments Limited

Reckitt Benckiser IP LLC

Russia

Reckitt Benckiser Ireland 
Limited

Ireland 

Reckitt Benckiser Italia 
S.p.A

Reckitt Benckiser Japan 
Limited

Reckitt Benckiser Jersey 
(No.1) Limited

Italy

Japan

Jersey

Reckitt Benckiser Jersey 
(No.1) Limited†

UK

Reckitt Benckiser Jersey 
(No.2) Limited

Jersey

Reckitt Benckiser Jersey 
(No.2) Limited†

UK

Reckitt Benckiser Jersey 
(No.3) Limited

Jersey

Reckitt Benckiser Jersey 
(No.3) Limited†

UK

Reckitt Benckiser Jersey 
(No.5) Limited

Jersey

Reckitt Benckiser Jersey 
(No.5) Limited†

UK

Reckitt Benckiser Jersey 
(No.7) Limited

Jersey

125

81

85

86

87

–

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

149

–

100.00%

87

ORD

100.00%

149

–

100.00%

87

ORD

100.00%

149

–

100.00%

87

ORD

100.00%

149

–

100.00%

87

ORD/A/C/D

100.00%

Reckitt Benckiser 
Kazakhstan LLC

Reckitt Benckiser 
Kereskedelmi Kft

Reckitt Benckiser Laundry 
Detergents (No. 1) BV

Reckitt Benckiser Laundry 
Detergents (No. 2) BV

Reckitt Benckiser 
Lime-A-Way BV

Kazakhstan

Hungary

89

73

–

100.00%

ORD

100.00%

Netherlands

102

ORD

100.00%

Netherlands

102

ORD

100.00%

Netherlands

102

ORD

100.00%

Reckitt Benckiser LLC

USA

122 MEMBERSHIP 

100.00%

Reckitt Benckiser 
Investments (No. 1) S.à.r.l

Luxembourg

Reckitt Benckiser 
Investments (No. 2) S.à.r.l

Luxembourg

Reckitt Benckiser 
Investments (No. 4) S.à.r.l

Luxembourg

Reckitt Benckiser 
Investments (No. 5) S.à.r.l

Luxembourg

Reckitt Benckiser 
Investments (No. 6) S.à.r.l

Luxembourg

Reckitt Benckiser 
Investments (No. 7) S.à.r.l

Luxembourg

94

94

94

94

94

94

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

ORD

100.00%

Reckitt Benckiser LLC

Russia

Reckitt Benckiser 
Luxembourg (2010) 
Limited

Reckitt Benckiser 
Luxembourg (No. 1) 
Limited

Reckitt Benckiser 
Luxembourg (No. 2) 
Limited

UK

UK

UK

SHARES

126

149

–

100.00%

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

218

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201911 Subsidiary Undertakings continued

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

UK

UK

149

ORD

100.00%

149

ORD

100.00%

Name

Reckitt Benckiser 
Tatabanya Kft

Reckitt Benckiser Temizlik 
Malzemesi San. ve Tic. 
A.S.

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Hungary

73

ORD

100.00%

Turkey

148

–

99.96%

Ireland 

81 A/B/C/D/E/F/G/

100.00%

Reckitt Benckiser Tiret BV Netherlands

Name

Reckitt Benckiser 
Luxembourg (No. 3) 
Limited

Reckitt Benckiser 
Luxembourg (No. 4) 
Limited

Reckitt Benckiser 
Management Services 
Unlimited Company 

H/I/K

ORD

ORD

100.00%

100.00%

Reckitt Benckiser Marc BV Netherlands

Reckitt Benckiser Mexico, 
S.A. de C.V.

Mexico

102

100

Reckitt Benckiser 
Morocco Sarl AU

Morocco

101

ORD

100.00%

Reckitt Benckiser Nigeria 
Limited

Nigeria

109

ORD

99.53%

Reckitt Benckiser Nordic 
A/S

Denmark

48

ORD

100.00%

Reckitt Benckiser NV

Netherlands

Reckitt Benckiser NV†

Luxembourg

Reckitt Benckiser Oven 
Cleaners BV

Netherlands

Reckitt Benckiser Pakistan 
Limited

Pakistan

Reckitt Benckiser Peru SA Peru

Reckitt Benckiser 
Pharmaceuticals 
(Proprietary) Limited

South Africa

Reckitt Benckiser plc˚

UK

Reckitt Benckiser Porto 
Alto Lda

Portugal

102

94

102

ORD

100.00%

–

100.00%

ORD

100.00%

112

ORD

98.67%

115

131

149

121

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

Reckitt Benckiser Power 
Cleaners BV

Reckitt Benckiser 
Production (Poland) Sp. 
z.o.o.

Netherlands

102

ORD

100.00%

Poland

119

ORD

100.00%

Reckitt Benckiser S.à.r.l

Luxembourg

Reckitt Benckiser Scholl 
India Private Limited

India

Reckitt Benckiser Service 
Bureau Limited

UK

Reckitt Benckiser Services 
(Kenya) Limited

Kenya

Reckitt Benckiser Services 
S.A. de C.V.

Mexico

149

ORD

100.00%

92

ORD

100.00%

100

ORD

100.00%

Reckitt Benckiser South 
Africa Health Holdings 
(Pty) Limited

Reckitt Benckiser South 
Africa Proprietary Limited

South Africa

132

ORD

100.00%

South Africa

132

ORD

100.00%

UK

UK

USA

UK

USA

USA

UK

UK

UK

UK

Reckitt Benckiser Treasury 
(2007) Limited

Reckitt Benckiser Treasury 
Services plc

Reckitt Benckiser USA 
(2010) LLC

Reckitt Benckiser USA 
(2010) LLC†

Reckitt Benckiser USA 
(2012) LLC

Reckitt Benckiser USA 
(2013) LLC

Reckitt Benckiser USA 
(2013) LLC†

Reckitt Benckiser USA 
Finance (No.1) Limited

Reckitt Benckiser USA 
Finance (No.2) Limited

Reckitt Benckiser USA 
Finance (No.3) Limited

Reckitt Benckiser Vanish 
BV

Reckitt Benckiser 
Venezuela SA

Reckitt Colman Chiswick 
(OTC) Limited

UK

Reckitt Piramal Private 
Limited 

India

Reigate Square Holdings 
S.à.r.l

Luxembourg

UK

UK

UK

UK

Scholl (Investments) 
Limited*

Scholl (UK) Limited

Scholl Consumer Products 
Limited 

Scholl Latin America 
Limited*

Scholl Limited

Servicios Nutricionales 
Mead Johnson, S. de R.L. 
de C.V.

94

76

A

100.00%

Relcamp Aie*

Spain

ORD

100.00%

Rivalmuster*

102

149

ORD

100.00%

ORD/PREF

100.00%

149

ORD

100.00%

122 MEMBERSHIP 

100.00%

SHARES

149

–

100.00%

122 MEMBERSHIP 

100.00%

SHARES

122 MEMBERSHIP 

100.00%

SHARES

149

–

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

ORD

100.00%

74

94

135

149

149

149

149

ORD

100.00%

ORD

100.00%

ORD

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

100.00%

Netherlands

102

ORD

100.00%

Venezuela

158

NOMINATIVE

100.00%

Bahamas

6

ORD

100.00%

UK

Mexico

149

ORD/PREF

100.00%

98

ORD

100.00%

Reckitt Benckiser Taiwan 
Limited

Taiwan

142

ORD

100.00%

Seton Healthcare Group 
No.2 Trustee Limited 

UK

149

ORD

100.00%

219

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

11 Subsidiary Undertakings continued

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

Name

Country of 
Incorporation

Registered 
Office

Share Class

Proportion 
of shares 
held

149

ORD

100.00%

Tai He Tai Lai Culture 
Communication Co Ltd

China

36

ORD

100.00%

Vietnam

143

ORD

100.00%

149

149

ORD

ORD

100.00%

100.00%

The Representative Office 
of Reckitt Benckiser 
(Thailand) Ltd in Ho Chi 
Minh City†

149

ORD

100.00%

Tubifoam Limited 

Name

Seton Healthcare No.1 
Trustee Limited

Sonet Group Limited*

Sonet Healthcare 
Limited*

Sonet Investments 
Limited

Sonet Prebbles Limited 

Sonet Products Limited 

Sonet Scholl Healthcare 
International Limited*

Sonet Scholl Healthcare 
Limited*

Sonet Scholl Overseas 
Investments Limited 

UK

UK

UK

UK

UK

UK

UK

UK

UK

Sonet Scholl UK Limited 

UK

Sphinx Holding Company, 
Inc.

Philippines

SSL (C C Manufacturing) 
Limited*

SSL (C C Services) 
Limited*

SSL (MG) Polymers 
Limited

SSL (MG) Products 
Limited*

UK

UK

UK

UK

SSL (RB) Products Limited  UK

SSL (SD) International 
Limited*

UK

SSL Australia Pty Ltd

Australia

SSL Capital Ltd

SSL Healthcare (Shanghai) 
Ltd 

Jersey

China

SSL Healthcare Ireland 
Limited

Ireland 

149

149

149

ORD

ORD

ORD

100.00%

100.00%

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

116

ORD

100.00%

COMMON/
PREF 

38.00%

149

ORD

100.00%

149

ORD/PREF

100.00%

149

ORD

100.00%

149

ORD

100.00%

149

149

4

88

35

81

ORD

ORD

100.00%

100.00%

ORD

100.00%

ORD/PREF

100.00%

ORD

100.00%

ORD

100.00%

SSL Healthcare 
Manufacturing SA

Spain

136

ORD

100.00%

SSL Healthcare Norge AS* Norway

SSL Healthcare Sverige AB Sweden

SSL Holdings (USA) Inc

USA

SSL International plc

UK

SSL Manufacturing 
(Thailand) Limited

Thailand

SSL New Zealand Limited

New Zealand

SSL Products Limited

Suffolk Finance Company 
Limited

UK

UK

111

139

122

149

146

108

149

149

ORD

ORD

100.00%

100.00%

COMMON 

100.00%

100.00%

100.00%

100.00%

ORD

ORD

ORD

ORD

100.00%

17 

ORD/DEF

100.00%

Suffolk Insurance Limited

Bermuda

11

COMMON 

100.00%

220

149

149

149

155

149

94

ORD

ORD

ORD

ORD

ORD

ORD

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

37

ORD

100.00%

Ultra Chemical Limited*

Ultra Laboratories 
Limited*

UK

UK

UK

UpSpring LLC 

USA

W.Woodward,Limited 

UK

Winchester Square 
Holdings S.à.r.l

Luxembourg

Xinzhou ZhongHeng 
Pharmaceutical Co., Ltd

China

*  This entity is in liquidation
 ˚  Interest held directly by Reckitt Benckiser Group plc
†  This is a registered branch

Registered Office

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

12 

13 

14 

15 

16 

Teniente General Richieri 15, Ciudad de Sunchales. Santa Fe, Argentina

Bucarelli 2608 PB A, CABA, Buenos Aires, Argentina

King & Wood Mallesons Governor Phillip Tower Level 61 1, Farrer Place 
Sydney NSW 2000, Australia

Level 47, 680 George Street, Sydney, NSW, 2000, Australia

Guglgasse 15, A-1110 Wien (Vienna), Austria 

c/o 103-105 Bath Road, Slough, SL1 3UH, United Kingdom

Building 330, Road 1506, Block 115. Bahrain International Investment 
Park, Hidd. Kingdom of Bahrain

58/59 Nasirabad Industrial Area, Chittagong- 4209, Bangladesh

220108, Minsk, Kazintsa, 121A, app.403, Belarus

20 Allée de la Recherche, 1070 Anderlecht, Belgium

Clarendon House, 2 Church Street, Hamilton, HM DX, Bermuda

Estrada Fukutaro Yida, n. 930, Bairro Cooperativa, in the city of Sao 
Bernardo Do Campo, Estate of Sao Paulo, 09852-060, Brazil

Rodovia Raposo Tavares, 8015, km 18, Jardim Arpoador, CEP 05577-900, 
São Paulo, Brazil

Presidente Juscelino Kubitschek Avenue, n. 1909, 24th floor, Part B, 
North Tower, Condomínio São Paulo Corporate Centers, 04543-907, São 
Paulo, Brazil

Av. Presidente Juscelino Kubitshek,1909, cj 241 and 251, Ed. São Paulo 
Corporate Center/North Tower, São Paulo – Brasil. 04543-903

Av. Presidente Juscelino Kubitschek, nº 1.909, Conjunto 241, Parte C, 
localizado no 24º andar da Torre Norte do Condomínio São Paulo 
Corporate Centers, Bairro Vila Nova Conceição, São Paulo , CEP 
04543-907, Brazil

Palm Grove House, PO Box 438, Road Town, Tortola, VG1110, British 
Virgin Islands

18 

19 

Sofia City – 1407, Lozenets region, 22, Zlaten rog Str., 3rd floor, Office 4, 
Bulgaria

1959 Upper Water Street, Suite 900, Halifax, Nova Scotia, B3J 3N2, 
Canada

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 201911 Subsidiary Undertakings continued

20 

21 

22 

23 

24 

25 

26 

27 

28 

29 

30 

31 

32 

33 

34 

35 

36 

37 

38 

39 

40 

41 

42 

43 

44 

45 

46 

47 

48 

49 

50 

51 

52 

53 

54 

Suite 2300, Bentall 5, 550 Burrard Street, Vancouver, BC, V6C 2B5, 
Canada

1680 Tech Avenue Unit 2, Mississauga, Ontario L4W 5S9, Canada

PO Box 309, Ugland House, South Church Street, George Town, Grand 
Cayman, KY1-1104, Cayman Islands

Presidente Kennedy n° 5454 depto 1602. Comuna: Vitacura. Ciudad: 
Santiago de Chile, Chile

Av. Pdte. Kennedy Lateral 5454 of 1602, Vitacura, Región Metropolitana, 
Santiago de Chile, Chile

Dangtu Economic Development Zone, Maanshan City, Anhui Province, 
China

Unit 02, 11/F, Tower A, Hedonic Center, 6 , Songyue Road, Siming 
District, Xiamen, China

Room 01, Floor 2, No.2, Xiayuan Road, Dongji Industry Zone of Economic 
and Technology District, Guangzhou, Guangdong, China

No. 1-13 Shangma Part Aodong Road, High-tech Industrial Development 
Zone, Qingdao, China

16/F, Xu Jia Hui International Plaza, No.1033 Zhao Jia Bang Road, 
Shanghai, China

Unit B01, Room 401, Tower 2, Parkview Green Fang Cao Di, No.9 
Dongdaqiao Road, Chaoyang District, Beijing, China

Room 1101, No. 1033, Zhao Jia Bang Road, Shanghai, China

No. 3, Canglian 1 road, ETDZ, Guangzhou, China

C6-8 area, 6 floor, No 333, Futexiyi Road, Free trade zone, Waigaoqiao, 
Shanghai, China

No.34 Beijing East Road, Jingzhou City, Hubei Province, China

Room 1605, No.660 Shangcheng Road, Pudong District, Shanghai City, 
China

Unit B06, Room 401, Tower 2, Parkview Green Fang Cao Di, No.9 
Dongdaqiao Road, Chaoyang District, Beijing, China

Fenyuan Road, Xinzhou Economic and Technology Development Zone, 
Shanxi, China

2# Xia Yuan Road, Dongji Industrial District, Guangzhou Economic & 
Technological Development Zone, Guangzhou, 510730, China

Room 02, Floor 2, No.2, Xiayuan Road, Dongji Industry Zone of Economic 
and Technology District, Guangzhou, Guangdong, China

5th Floor, Building 1, Taicang Biological Port, No. 52 Yingang Road, 
Taicang Port Economic and Technological Development Zone, China

Calle 76 No. 11-17 Piso 3, Edificio Torre Los Nogales, Bogota, Colombia

Calle 76 No.11 – 17 Oficina 301 Bogotá, Colombia

Calle 46 # 5 – 76. Cali, Colombia

San José, Escazú Corporate Center, 7 Piso, Costado Sur de Multiplaza 
Escazú, San José, Costa Rica

Ulica Grada Vukovara 269d, 10 000 Zagreb, Hrvatska, Croatia

1 Lampousas Street, P.C. 1095, Nicosia, Cyprus

Vinohradská 2828/151, 130 00 Praha 3-Žižkov, Czech Republic

Vandtarnsvej 83A 2860 Soborg, Denmark

Av. Winston Churchill No.1099, Tower Acropolis, Floor 12, City of Santo 
Domingo, Dominican Republic

Behind GAC Complex, Jebel Ali Free Zone, PO Box 61344 Dubai, UAE

Office No. 1801 – 1803 – 1804 EMAAR Properrties – Burj Khalifa, P.O. 
Box: 119481, UAE

PO Box 119841, Jebel Ali Freezone, Dubai, UAE

P.O. Box 16834 Jebel Ali Free Zone Dubai, UAE

Av. Coruña N27 – 88 y Orellana. Quito – Ecuador

55 

56 

57 

58 

59 

60 

61 

62 

63 

64 

65 

66 

67 

68 

69 

70 

71 

72 

73 

74 

75 

76 

77 

78 

79 

80 

81 

82 

83 

84 

85 

86 

87 

88 

89 

90 

91 

92 

Av. 12 de Octubre N26-48 y Orellana. Edificio Mirage, Piso 4, Oficina 4C. 
(Quito-Ecuador) Código postal 170525, Ecuador

Polyium Building 22, Off-road 90, District 1, 5th Settlement, New Cairo, 
Egypt

Building A1, Second Floor, Plot #A14b01, Cairo Festival City, First District, 
Fifth Settlement, New Cairo, Egypt 

Itsehallintokuja 6 02600 Espoo, Finland

Självstyrelsevägen 6 02600 Esbo, Finland

38 RUE Victor Basch, 91300 Massy, France

102 RUE de Sours 28000 Chartres, France

Heinestrasse 9, 69469 Weinheim, Germany

Robert-Koch-Str. 1, 69115 Heidelberg, Germany

Darwinstrasse 2-4, 69115 Heidelberg, Germany

Dr. Albert-Reimann-Strasse 3, 68526 Ladenburg, Germany

7 Taki Kavalieratou Street, 145 64 Kifissia, Greece

1st and 2nd Floors, Elizabeth House, Les Ruettes Brayes, St Peter Port, 
GY1 1EW, Guernsey

2206-11, Windsor House, 311 Gloucester Road, Causeway Bay, 
Hong Kong

25/F Chubb Tower, Windsor House, 311 Gloucester Road, Causeway Bay, 
Hong Kong

Alamdea Dr. Carlos D'assumpcao No.258,6 Andar, F6, Edif.Kin Heng 
Long Plaza, Macau, MO, Macau

9/F Three Exchange Square 8, Connaught Place Central, Hong Kong

Unit 2001, 20/F, Greenfield Tower, Concordia Plaza, No. 1 Science 
Museum Road, Kowloon, Hong Kong

134-146 ut Bocksai, 1113 Budapest, Hungary

Unit No. 54, 5th Floor, Kalpataru Square, Andheri-Kurla Road, Andheri 
(East), Mumbai – 400059, Maharashtra, India

Plot. No. 48, Sector 32, Institutional Area, Gurgaon-122001, Tamilnadu, 
India

Plot no. F73 & 74, Sipcot Industrial Park, Irungattukottai, Sriperumbudur 
Taluk, Kancheepuram District-602117, Tamilnadu, India

Treasury Tower – District 8 Level 59, Scbd Lot 28, Jl. Jend Sudirman Kav 
52-53, Kel. Senayan, Kec., Kebayoran Baru, Kota Adm. Jakarta Selatan, 
Prop. Dki Jakarta, Indonesia

District 8 Level 58th floor. SCBD Lot 28, Jl. Jend. Sudirman kav 52-54, 
Jakarta 12190, Indonesia

Jalan Raya Narogong Km. 15, Desa Limusnunggal Pangkalan VII, Kec 
Cileungsi , Bogor, Indonesia

No. 67, West Taban Avenue, Africa Boulevard, Tehran, Iran

3rd Floor Kilmore House, Park Lane, Spencer Dock, Dublin 1, Ireland

6th Floor, 2 Grand Canal Square, Dublin 2, Ireland

6 Hanagar, Hod Hasharon, Israel

Via Birmania, 81-00144, Roma, Italy

Via Spadolini, 7, 20141 Milano, Italy

3-20-14 Higashi Gotanda, Shinagawa-ku, 141-0022, Tokyo 

ICF 5, St. Helier, JE1 1ST, Jersey 

44 Esplanade, St Helier, JE4 9WG, Jersey

Office 302, Building 15a, Koktem-1, Micro District, Almaty city, 
Kazakhstan

Plot Lr No 209/2462, Likoni Road, Nairobi, Kenya

14 Riverside, L.R Number 209/19436, Riverside Drive, Nairobi, Kenya

LR.NO.1870/1/569, 2nd Floor, Apollo Centre, Ring Road, Westlands, 
Kenya

221

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019N O T E S   T O   T H E   PA R E N T   C O M PA N Y   F I N A N C I A L   S TAT E M E N T S   CO N T I N U E D

11 Subsidiary Undertakings continued

93 

94 

95 

96 

97 

98 

99 

Rı¯ga, Stre¯lnieku iela 1A – 2, LV-1010, Latvia

133  24th Floor Two IFC, 10 Gukjegeumyung-ro, Youngdeungpo-gu, Seoul, 

1 Rue de la Poudrerie, L – 3364 Leudelange, Luxembourg

Suite 1005, 10th Floor, Wisma Hamzag Kwong Hing, No. 1 Leboh 
Ampang, 50100 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

Unit No. 50-8-1, 8th Floor, Wisma Uoa Damansara, 50 Jalan Dungun, 
Damansara Heights, 50490 Kuala Lumpur, Malaysia

Level 7, Menara Milenium, Jalan Damanlela, Pusat Bandar Damansara, 
Damansara Heights, 50490 Kuala Lumpur, Malaysia

Av. Ejército Nacional No. 769, Corporativo Miyana Torre B, Piso 6, 
Alcaldía Miguel Hidalgo, Colonia Granada, CP 11520, Mexico

Calzada de Tlalpan No. 2996, Col. Ex Hacienda Coapa, Del. Coyoacán, 
Cd. de México, C.P. 04980, Mexico

150-945, South Korea

134  Carrer de Mataró, 28, 08403 Granollers, Barcelona, Spain

135  Carrer de Fray Pau Carbó, 24, 08403, Granollers, Barcelona, Spain

136  Av. Can Fatjó, 151, 08191 Rubí, Barcelona, Spain

137  41 and 41/1, Lauries Raoad, Colombo 4, Sri Lanka

138  Vretenvägen 2, 4th Floor, 171 54 Solna, Sweden

139  Box 190, 101 23 Stockholm, Sweden

140  Richtistrasse 5, 8304 Wallisellen, Switzerland

141 

5F., No.156, Jiankang Rd., Songshan Dist. Taipei, 105, Taiwan 

142  6F., No. 136, Sec. 3, Ren’ai Rd., Da’an Dist., Taipei City 10657, Taiwan, 

100  Circuito Dr Gustavo Baz,7 No 7, Fracc Industrial El Pedregal, Atizapan de 

R.O.C.

Zaragoza, Edomex, Mexico

143  388 Exchange Tower, 14th Fl.,Sukhumvit Rd., Klongtoey, Bangkok, 

101  322 Boulevard, Zerktouni, Residence Boissy Ler Etage – Bourgogne, 

10110, Thailand

Casablanca, Morocco

102 

Siriusdreef 14, 2132 WT Hoofddorp, The Netherlands

103  Middenkampweg 2, 6545 CJ Nijmegen, The Netherlands

104  225 North Canal Street, Floor 25, Chicago, IL 60606, USA

105 

 Zuidplein 142, Tower H, 17th Floor, 1077 XV Amsterdam, The 
Netherlands

106 

Schiphol Boulevard 267, 1118 BH Schiphol, The Netherlands 

107 

Level 1, 2 Fred Thomas Drive Takapuna, Auckland, 0622, New Zealand

108  2 Fred Thomas Drive, Takapuna, Auckland 0622, New Zealand

109  12 Montgomery Road, Yaba, Lagos, Nigeria

110  Henrik Ibsens Gate 60A,0255 Oslo, Norway

111  Vollsveien 9, 1366 Lysaker, Norway

112 

113 

3rd Floor, Tenancy 04 and 05, Corporate Office Block, Dolman City, 
HC-3, Block 4, Scheme 5, Clifton, Karachi, Pakistan

Regus, Torres de la Américas, Torres de las Américas, Torre A, Piso 15. 
Oficina 1539., Punta Pacifica, Ciudad de Panamá, PA , Panama

114  Calle Dean Valdivia 148 Piso 5, San Isidro Lima 27, Peru

115  Avenida República de Panamá No. 2557 Int. 202, La Victoria. Lima, Peru

116 

2309 Don Chino Roces Avenue Extension, Makati City, Philippines

117 

3rd Floor Mead Johnson Nutrition Inc, 2309 Don Chino Roces Extension, 
Makati City, Philippines 

118  Ul. Wołoska 22, 02-675 Warsaw, Poland

144  No. 388, Room No. 1903, 19th Floor, Exchange Tower, Sukhumvit Road, 
Sub-District Klongtoey, District Klongtoey Bangkok 10110, Thailand

145  65 Moo 12 Lardkrabang-Bangplee Road, Bangplee Samutprakarn, 

Bangkok 10540, Thailand

146  100 Moo 5 Bangsamak, Bangpakong, Chachoengsao, Thailand

147  Orta Mahallesi Demokrasi Caddesi Benckiser Sitesi No:92 Tuzla/Istanbul, 

Turkey 

148  Dikilitas¸ Mah. Hakkı Yeten Cad. Selenium Plaza 10 C Fulya, Istanbul, 

Turkey

149  103-105 Bath Road, Slough, SL1 3UH, United Kingdom

150  4th Floor, 115, George Street, Edinburgh, EH2 4JN, Scotland

151  Northcliffe House, Young Street, London, W8 5EH, United Kingdom

152 

Prospect 40-Richchia Zhovtnia., 120, 1 Block, Kiev, 03127, Ukraine

153  28A Moskovskiy Prospect, Bld.G, Office 80. 04073, Kiev, Ukraine

154  399 Interpace Parkway, Parsippany, NJ 07054, USA

155  4209 S. Industrial Drive, Suite 200, Austin, Texas, 78744, USA

156 

Illinois Corporation Service Company, 801 Adlai Stevenson Drive, 
Springfield IL 62703, Sangamon County, USA

157  Urb. Las Mercedes, Av. Orinoco cruce con Mucuchies Torre Nordic, Piso 

1, Oficina 1 y 2, Municipio Baruta Caracas, Venezuela

158  Av Intersección Avenidas Orinoco Con Mucuchies Edif Torre Nordic Piso 1 
of 1 y 2 Urb Las Mercedes, Caracas, Miranda Zona, 1061, Venezuela

159  Unit 401, 4th Floor, Metropolitan Building, No. 235 Dong Khoi Street, 

119 

05-100 Nowy Dwór Mazowiecki, Ul. Okunin 1, Poland

Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam

120  R. Dom Cristóvão da Gama 1 – 1º Andar C/D, Edifício Restelo, 1400-113 

Lisboa, Portugal

121 

Estrada Malhada dos Carrascos nr12, 2135-061, Samora Correia, Portugal

122  Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 

19808, New Castle County, USA

123  89-97 Grigore Alexandrescu Street, Building A, 5th floor, Finish room, 

Sector 1, Bucharest, Romania

124  4, Shluzovaya emb., 3rd Floor, Moscow, 115114 Russia

125  Kozhevnicheskaya street, 14, Moscow, 115114, Russia

126  Moscow, Kosmodamianskaya Nab d.52/1, Russia

127  80 Robinson Road, #02-00, 068898, Singapore 

128  1 Fifth Avenue, #04-06 Guthrie House, 268802, Singapore 

129  12 Marina Boulevard, #19-01 Marina Bay Financial Centre, 018982, 

Singapore 

130  Drienˇ ová 3, 821 08 Bratislava, Slovakia

131  8 Jet Park Road, Elandsfontein, Gauteng, 1406, South Africa

132  8 Jet Park Road, Elandsfontein, Gauteng, 1601, South Africa

222

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019S H A R E H O L D E R   I N F O R M AT I O N

Annual General Meeting
Our AGM will he held on Tuesday 12 May 2020 at 3.00pm at 
103-105 Bath Road, Slough, Berkshire, SL1 3UH.

The Notice convening the meeting, together with the business to 
be considered at the meeting is contained in a separate document for 
Shareholders and is available on our website at www.rb.com.

2020 Financial Calendar and Key Dates

Announcement of Quarter 1 interim 
management statement

Annual General Meeting

Record date for 2019 final dividend

Payment of 2019 final ordinary dividend

Announcement of 2020 interim results

30 April 2020

12 May 2020

17 April 2020

28 May 2020

28 July 20201

Record date for 2020 interim dividend

21 August 20201

Payment of 2020 interim ordinary dividend

 29 September 20201

Announcement of Quarter 3 interim 
management statement

20 October 20201

1  Provisional dates.

Dividend
The Directors have recommended a final dividend of 101.6 pence per 
share, for the year ended 31 December 2019. Subject to Shareholder 
approval at the 2020 AGM, payment of the final dividend will be made 
on 28 May 2020 to all Shareholders on the register as at 17 April 2020. 
The latest date for receipt of new applications to participate in the 
Dividend Reinvestment Plan (DRIP) in respect of the 2019 final dividend 
is 5 May 2020. Details on how to join the DRIP are found on page 223 
of this report. 

Mandatory Direct Credit
In September 2018 we changed the way we pay dividends to 
Shareholders and no longer pay dividends by cheque. This is known as 
‘mandatory direct credit’. The reasons and benefits for introducing this 
change are:

• 

Shareholders receive dividend funds quicker; 

•  we reduce our environmental impact; 

•  we reduce the risk of cheque fraud; and 

•  we reduce the administration costs if issuing or banking cheques. 

To have your dividends paid directly into your bank account, please 
logon to the Computershare Investor Centre at www.investorcentre.
co.uk, or by telephone on +44 (0)370 703 0118. We will hold your 
dividends for you until you provide valid bank details and charges may 
be applied to reissue any dividend payments.

If you are based overseas, you may choose to have your dividends 

paid to your account in your local currency by using Computershare’s 
Global Payment Service (GPS). To view the terms and register to  
the GPS, please visit www.computershare.com/uk/investor/GPS.  
If you wish to reinvest your dividend to buy more shares, please  
join our DRIP.

Dividend Reinvestment Plan (DRIP)
Shareholders participating in the DRIP receive additional shares 
purchased in the market instead of receiving a cash dividend. You can 
elect to join the DRIP by registering at the Computershare Investor 
Centre at www.investorcentre.co.uk. Alternatively, you can request  
a DRIP mandate form and terms and conditions by contacting 
Computershare.

Electronic Shareholder Communications
We encourage all Shareholders to receive an email notification when 
Shareholder documents become available online, to reduce our impact 
on the environment. An election to receive Shareholder 
communications in this way will:

• 

• 

result in annual cost savings to the Company since less paper 
documentation will need to be produced and posted; 

allow for quicker and more effective communications with 
Shareholders; and 

• 

support RB’s corporate responsibility profile. 

Shareholders can register their email address at www.investorcentre.
co.uk/etreeuk/reckittbenckiser. For each new Shareholder that does  
so, we will donate £1 to the Tree for All campaign run by the 
Woodland Trust.

Shareholders who have positively elected for electronic 
communications will receive an email whenever Shareholder 
documents are available to view on the Company’s website. 
Shareholders who have elected by deemed consent in accordance with 
the Companies Act 2006 will receive a hard copy notice of availability 
of a document on the Company’s website and are entitled to request  
a hard copy of any such document, at any time, free of charge from 
Computershare. Shareholders can revoke their consent at any time  
by contacting Computershare.

The Company’s 2019 Annual Report and Notice of the 2020 AGM 

are available to view at www.rb.com. The Investor section of the 
website also contains up-to-date information for Shareholders to view 
throughout the year, including:

• 

• 

• 

• 

• 

detailed share price information; 

financial results; 

regulatory announcements; 

dividend payment dates and amounts; 

access to Shareholder documents including the Annual Report 
and Notice of AGM; and 

• 

share capital information. 

Share Dealing Facility
The Company’s shares can be traded through most banks, building 
societies, stockbrokers or ‘share shops’. In addition, UK-based 
Shareholders can buy or sell RB shares using a share dealing facility 
operated by the Registrar, these include internet and telephone  
share dealing. 

223

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSReckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019S H A R E H O L D E R   I N F O R M AT I O N   CO N T I N U E D

Internet Share Dealing 
This service offers Shareholders a straightforward way to buy or sell 
RB’s shares on the London Stock Exchange. The commission is 1%, 
subject to a minimum charge of £30. In addition, stamp duty, currently 
0.5%, is payable on purchases. There is no need to open an account in 
order to deal. Real-time dealing is available during UK market hours 
08:00 to 16:30. In addition, there is a facility to place your order 
outside of market hours. Up to 90-day limit orders are available  
for sales. 

To access the service, log on to www.computershare.trade/. 

Shareholders must have their Shareholder Reference Number (SRN) 
available. The SRN appears on share certificates. Internet share dealing 
is currently limited to certain jurisdictions: a full list of countries can be 
found on the Computershare website at www.computershare.trade/
cert_faqs.html scroll down to the section ‘Using the service’ and then 
‘Am I eligible to register for the service?’.

Telephone Share Dealing
Telephone share dealing is available to Shareholders residing in the UK 
and Ireland. The service is available Monday to Friday, excluding bank 
holidays, from 08.00 to 16.30 by contacting Computershare on  
+44 (0)370 703 0084. The commission is 1%, subject to a £50 cap.  
In addition, 0.5% stamp duty is payable on purchases; a full list of  
fees can be found online at www.computershare.trade/costs.html.  
To access the service, Shareholders must have their SRN to refer to 
during the call. Shareholders should also have a debit card to make 
purchases over the telephone.

Telephone share dealing is offered on an execution-only basis and 

no recommendation can be made with respect to buying, selling or 
holding shares in RB. Shareholders who are unsure of what action to 
take should obtain independent financial advice. It is also important to 
note that share values may go down as well as up, which may result in 
a Shareholder receiving less/more than he/she originally invested.

Detailed terms and conditions for both internet and telephone 
dealing are available upon request by calling +44 (0)370 702 0000. 

American Depositary Receipts
American Depositary Receipts (ADRs) are dollar-denominated 
securities that represent the ownership of ordinary shares in a non-US 
company, quoted and traded in US dollars in the US securities market. 
An ADRs allow the purchase, holding and sale of non-US shares by US 
investors. Dividends are paid to investors in US dollars. 

Reckitt Benckiser Group plc ADRs are traded on the 

over-the-counter market (OTC) under the symbol RBGLY. Five ADRs 
represent one ordinary RB share. J.P. Morgan Chase Bank N.A. is the 
Depositary. The table below provides details of the identification of RB 
securities on the US market place and the London Stock Exchange. 

Symbol

Security

Listing/Trading

CUSIP/ISIN 

RBGLY U.S. security (ADR) OTC Pink 

756255204

RB.

Ordinary share

London Stock 
Exchange

GB00B24CGK77

ADR Depositary Bank 
J.P. Morgan Chase sponsors and administers the RB ADR facility. 
J.P. Morgan ADR shareholder services can be contacted as follows:

J.P. Morgan Chase Bank N.A.
PO Box 64504, St. Paul, MN 55164-0504, US
Online via: www.shareowneronline.com
Telephone number for general queries: Tel: (800) 990 1135
Telephone number from outside the US: Tel: +1 651 453 2128

Company Secretary
Rupert Bondy

Registered Office
103-105 Bath Road, Slough
Berkshire SL1 3UH
Telephone: +44 (0) 1753 217800
Registered and domiciled in England and Wales No. 6270876

Analysis of Shareholders as at 31 December 2019

Distribution of shares by type of Shareholder

No. of holdings

Shares

Company Status
Public Limited Company

Nominees and institutional investors
Individuals

Total

5,504 726,213,040
10,322,139
11,552

17,056 736,535,179

Auditor
KPMG LLP

Size of shareholding

No. of holdings

Shares

Solicitors
Slaughter and May/Linklaters LLP

1,943,278
10,350
1,847,794
2,540
5,222,237
2,531
2,503,082
357
14,577,022
611
190
13,270,263
372 118,740,194
105 578,431,309

17,056 736,535,179

Registrar and Transfer Office
The Company’s Registrar, Computershare, is responsible for 
maintaining and updating the Shareholder register and making 
dividend payments to Shareholders. If you have any queries relating  
to your shareholding please write to, or telephone, the Company’s 
Registrar at the following address:

Computershare Investor Services PLC
The Pavilions, Bridgwater Road, Bristol BS99 6ZZ
Reckitt Benckiser Shareholder helpline:
Tel. +44 (0)370 703 0118
Website: www.computershare.com/uk

1 – 500
501 – 1,000
1,001 – 5,000
5,001 – 10,000
10,001 – 50,000
50,001 – 100,000
100,001 – 1,000,000
1,000,001 and above

Total

224

Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019Cautionary Note Concerning Forward-looking Statements
This Annual Report and Financial Statements contains statements with 
respect to the financial condition, results of operations and business of 
RB (the ‘Group’) and certain of the plans and objectives of the Group 
that are forward-looking statements. Words such as ‘intends’, 
‘targets’, or the negative of these terms and other similar expressions 
of future performance or results, and their negatives, are intended to 
identify such forward-looking statements. In particular, all statements 
that express forecasts, expectations and projections with respect to 
future matters, including targets for Net Revenue, operating margin 
and cost efficiency, are forward-looking statements. Such statements 
are not historical facts, nor are they guarantees of future performance.
By their nature, forward-looking statements involve risk and 

uncertainty because they relate to events and depend on 
circumstances that will occur in the future. There are a number of 
factors that could cause actual results and developments to differ 
materially from those expressed or implied by these forward-looking 
statements, including many factors outside the Group’s control. 
Among other risks and uncertainties, the material or principal factors 
which could cause actual results to differ materially are: the general 
economic, business, political and social conditions in the key markets 
in which the Group operates; the ability of the Group to manage 
regulatory, tax and legal matters, including changes thereto; the 
reliability of the Group’s technological infrastructure or that of third 
parties on which the Group relies; interruptions in the Group’s supply 
chain and disruptions to its production facilities; the reputation of  
the Group’s global brands; and the recruitment and retention of  
key management.

These forward-looking statements speak only as of the date of 
this Annual Report and Financial Statements. Except as required by any 
applicable law or regulation, RB expressly disclaims any obligation or 
undertaking to release publicly any updates or revisions to any 
forward-looking statements contained herein to reflect any change in 
the Group’s expectations with regard thereto or any change in events, 
conditions or circumstances on which any such statement is based.
Any information contained in the 2019 Annual Report and 
Financial Statements on the price at which shares or other securities in 
Reckitt Benckiser Group plc have been bought or sold in the past, or 
on the yield on such shares or other securities, should not be relied 
upon as a guide to future performance.

Charity Donation
ShareGift is a UK registered charity (No.1052686) which specialises  
in realising the value locked up in small shareholdings for charitable 
purposes. The resulting proceeds are donated to a wide range of 
charities, reflecting suggestions received from donors. If you have  
only a small number of RB shares which are uneconomic to continue 
holding, you may wish to consider donating them to ShareGift. Please 
visit www.sharegift.org/donate-shares/ or telephone +44 (0)20 7930 
3737 for more information about how to proceed. Further details 
about ShareGift can be found at www.sharegift.org.

Unsolicited Mail
We are legally obliged to make our register of Shareholders available 
to the public, subject to a proper purpose test. As a result, some 
Shareholders might receive unsolicited mail. Shareholders wishing to 
limit the amount of such mail should write to the Mailing Preference 
Service, MPS FREEPOST 29 LON20771, London W1E 0ZT or register 
online at www.mpsonline.org.uk.

Share Fraud And ‘Boiler Room’ Scams
Share fraud is a deceptive practice that induces investors to make sales 
and purchases based on inaccurate information and in violation of 
security laws. In Boiler Room scams, fraudsters will entice investors 
into scams through increased persuasion and high-pressure tactics 
through cold calling or random contact.

RB is aware of these deceptions and urges Shareholders who are 

offered unsolicited investment advice, discounted shares, a premium 
price for shares, or free company or research reports to investigate 
thoroughly before making any decision.

If you receive any form of unsolicited investment advice, please 

take the following steps:

• 

• 

• 

• 

• 

• 

confirm the name of the person and/or organisation;

check the Financial Conduct Authority’s (FCA) Financial Services 
Register at https://register.fca.org.uk/ to ensure they are 
authorised;

use the details on the Financial Services Register to contact  
the firm;

call the FCA Consumer Helpline on +44 (0)800 111 6768 
(freephone) or 0300 500 8082 (from the UK), if there are no 
contact details on the Register or if they are out of date;

search the FCA’s list of unauthorised firms and individuals at 
www.fca.org.uk/consumers/unauthorised-firms-individuals to 
avoid doing business with reported offenders;

if you are approached by fraudsters please contact the FCA using 
their helpline, or share fraud reporting form; and 

• 

consider getting independent financial advice.

Using an unauthorised firm to buy or sell shares or other investments 
will prohibit access to the Financial Ombudsman Service or Financial 
Services Compensation Scheme (FSCS) should the investment be 
unsuccessful. Remember: if it sounds too good to be true, it probably 
is. If you think you have been a victim of these scams, the matter 
should be reported to the Police and to Action Fraud. For more 
information, please visit the Serious Fraud Office website at  
www.sfo.gov.uk/contact-us/reporting-serious-fraud-bribery-
corruption/.

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Reckitt Benckiser Group plc (RB) Annual Report and Financial Statements 2019R

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Reckitt Benckiser Group plc
Registered office
103-105 Bath Road, 
Slough, Berkshire, SL1 3UH
Registered in England & Wales
No 6270876

rb.com