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Reliance Industries Limited

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FY2020 Annual Report · Reliance Industries Limited
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For those who dare to dream, 
there is a whole world to win.

Shri Dhirubhai H. Ambani
Founder Chairman

Naye India ka  
Naya Josh

As a resilient India steps into a new decade, it is 
emerging as an economic hub that will play a major 
role in defining the new normal for the world. At 
Reliance, we are aligned to the aspirations of a New 
India, where economic growth and social development 
go hand-in-hand. Our vision for the India of tomorrow 
is complemented by scaling of technologies that can 

positively impact millions of Indians. We are focusing 
our energies on India’s rising consumer ecosystem 
and are devising platforms that can truly uplift the 
quality of life of every Indian. With an undying passion 
that resonates with the spirit of India, we continue to 
contribute positively to the nation’s growth and fulfill a 
billion dreams. 

Highlights 
FY 2019-20

Consolidated Turnover

`6,59,205  CRORE

 5.4%

Consolidated Net Worth

`3,75,734 CRORE

 15.7%

Consolidated EBITDA 
(before exceptional items)

`1,02,280 CRORE

 10.4%

 y-o-y growth

About this Report 
The Reliance Integrated Annual Report has 
been prepared in alignment with the Integrated 
Reporting  Framework laid down by the 
International Integrated Reporting Council 
(IIRC). In preparing the Report, GRI Standards, 
National Voluntary Guidelines (NVGs), 
United Nations Sustainable Development 
Goals (UN SDGs) and 13 other frameworks 
were referenced and respected. The Report 
outlines RIL’s commitment to stakeholder value 
creation, and defines the actions taken and 
outcomes achieved for its stakeholders.

Other reports and information at 
www.ril.com
Quarterly results and analyst presentations
https://www.ril.com/InvestorRelations/
FinancialReporting.aspx

Financial statements of subsidiary companies
https://www.ril.com/InvestorRelations/
Downloads.aspx

Inside this Report

CORPORATE OVERVIEW

MANAGEMENT REVIEW

2  Reliance at a Glance
4  Key Performance Indicators
Letter to Shareholders
6 
10  Board of Directors
12  Naye India ka Naya Josh
14  Jio Platforms
16  COVID-19 Response
 Approach to ESG
18 
20  Reliance Foundation
22  Awards and Accolades
23  Company Information
24  Financial Highlights

26  Management Discussion and  

Analysis

GOVERNANCE

180  Business Responsibility Report
182   Independent Assurance on 
Sustainability Disclosures
184  Corporate Governance Report
212  Board’s Report 

Naye India ka  
Naya Josh

PG 12

COVID-19 
Response

PG 16

FINANCIAL STATEMENTS

Standalone
235  Independent Auditors’ Report on 

Financial Statements

244 Balance Sheet
245 Statement of Profit and Loss
246 Statement of Changes in Equity
248 Cash Flow Statement
250 Notes to the Financial  

Statements

Consolidated
313    Independent Auditors’ Report on  
Consolidated Financial Statements

326  Consolidated Balance Sheet
327   Consolidated Statement  

of Profit and Loss

328   Consolidated Statement of 

Changes in Equity

330  Consolidated Cash Flow Statement
332   Notes to the  Consolidated 
Financial Statements

410    Salient Features of Financial 

Statements of Subsidiaries/
Associates/Joint Ventures

SHAREHOLDER INFORMATION

418  Notice of Annual General Meeting
•  Members’ Feedback Form 2019-20

PG 12

Scan the QR Code on your smart device to view 
the Integrated Annual Report online at  
https://www.ril.com/ar2019-20/index.html

Our Approach  
to ESG

PG 18

 
 
 
Reliance at a Glance
Bringing alive a billion dreams

Reliance is India’s largest and most profitable private sector company. Reliance continues to be  
a significant global player in the integrated energy value chain while establishing leadership positions  
in the retail and digital services business in India.

Creating Value for All Stakeholders

Investors and  
Shareholders

First Indian company to cross
`10 TRILLION
in market capitalisation

Retains strong domestic and 
international credit rating

Employees 

1,95,618  
Direct employment

1.1+ CRORE
Man-hours of training imparted

Government and  
Regulatory Authorities

HIGHEST PAYER
Of customs and excise duty  
in the private sector 

`1,15,461 CRORE
Contribution to the National 
Exchequer this year

Local  
Communities

`1,022 CRORE
CSR expenditure during  
the year

3.6 CRORE
Lives touched since inception

Environment

Customers and Suppliers

2.2+ CRORE
Saplings planted till date

9.9+ CRORE M3 
Rainwater harvesting capacity 
created since inception

Unparalleled access to 
diversified products and 
highest quality 5G-ready 
digital platform

Reinforcing local 
manufacturing and 
procurement

Value Added Statement (Consolidated)
Value added is defined as the value created by the activities of a business and its employees

FY 2019-20
`2,27,365 CRORE

FY 2018-19
`2,18,163 CRORE

Stakeholders

  Reinvested in the Group to  maintain and develop operations
  Providers of Debt
  Employee Benefits
  Providers of Equity Capital
  Contribution to Society
  Contribution to National Exchequer

Total Value Added

FY 2019-20

FY 2018-19

62,675
30,280
14,075
3,852*
1,022
1,15,461
 2,27,365

56,919
27,749
12,488
3,852
904
1,16,251
2,18,163

Value Drivers for Reliance

INNOVATION AND R&D

SCALE AND TECHNOLOGY

PLATFORMS

PG 140

PG 134

•  140 patents granted during 

the year

•  900+ researchers and 

scientists

•  R&D expenditure – 

`2,538 crore

•  Sustaining strong track 
record of performance – 
fastest growing retailer
India’s largest mobile data 
network

• 

•  World’s largest refinery at a 

•  Bio-innovation and circularity

single location

•  Software as a Service 
(SaaS) based platforms

•  Enterprise data lake
•  Analytics and  

data science engines
•  Enterprise integration 

capabilities

•  Among the Top 10 producers 

for key petrochemicals

PG 134

PG 140

Our Businesses

Retail

Digital  
Services

Retail

Media and  
Entertainment

  `1,62,936 CRORE
  `9,654 CRORE

India’s largest retailer by reach, 
scale, revenue and profitability  

  `68,462 CRORE
  `22,517 CRORE

  `5,357 CRORE
  `617 CRORE

Jio has a future proof all-IP data  
network with the latest 4G LTE  
technology

Network18 is one of India’s 
most diversified Media and 
Entertainment platform

Refining and  
Marketing

Petrochemicals

Exploration and 
Production

  `3,87,522 CRORE
  `24,461 CRORE
RIL continued to outperform 
Singapore complex margin 
with US$5.7/bbl premium

  `1,45,264 CRORE
  `30,933 CRORE
Owns and operates one of the 
most integrated petrochemicals 
facilities globally

  `3,211 CRORE
  `353 CRORE

Upstream portfolio includes 
operations in deepwater 
acreages and the CBM block

2

 All figures in ` crore
* Excluding dividend on partly paid shares

 Revenue   

 EBITDA

3

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya Josh 
Key Performance Indicators
Scaling new heights

Profit and Loss 
Metrics

Balance Sheet 
Metrics

Shareholder 
Metrics

TURNOVER
` crore

PROFIT AFTER TAX
` crore

25.1% CAGR*

EARNINGS PER SHARE
` 

NET WORTH
` crore

BOOK VALUE PER SHARE
`

DEBT EQUITY RATIO

MARKET CAPITALISATION
` crore
30.4% CAGR*

DIVIDEND PER SHARE
` 

`6,59,205 CRORE

`44,324 CRORE

 5.4% 

 11.3%

`70.7

 5.7%

`3,75,734 CRORE

 15.7%

`715.1
 9.5%

0.74

`7,05,212 CRORE

`6.5

,

5
0
2
9
5
6

,

,

2
1
2
5
2
1 6
3
7
0
3

,

,

,

4

* CAGR since IPO
^ Before exceptional items

4
2
3

,

4
4

7
3
8
9
3

,

3
9
9
4
3

,

.

7
0
7

.

8
6
6

.

9
0
6

8
9
7
9
8

,

,

2

,

4
4
6
4
2
3

,

,

4
3
7
5
7
3

,

1
.
5
1
7

3

.

3
5
6

.

6
5
9
4

5
7
0

.

4
7
0

.

4
7
0

.

,

6
9
9
3
6
8

,

,

3
2
2
9
5
5

,

,

2
1
2
5
0
7

,

.

5
6

.

5
6

.

0
6

 y-o-y growth

* CAGR since IPO

 y-o-y growth

Consumer Business Metrics

Reliance Foundation

Social Metric

Innovation Metric

Towards Nation Building

RETAIL STORES
nos.
11,784

RETAIL AREA 
million sq. ft.
28.7

JIO SUBSCRIBERS
million
387.5

CUMULATIVE REACH
crore
3.6

HSE EXPENDITURE
` crore

`668 CRORE

R&D EXPENDITURE
` crore

`2,538 CRORE

CONTRIBUTION TO  
NATIONAL EXCHEQUER
` crore

`1,15,461 CRORE

4
8
7
,
1
1

5
1
4
0
1

,

3
7
5
7

,

.

7
8
2

2
2

.

7
7
1

.

5
7
8
3

.

7
6
0
3

.

6
6
8
1

6
3

.

.

6
2

.

0
2

4

All figures are consolidated except consumer business metrics and Reliance Foundation.

All figures are consolidated except consumer business metrics and Reliance Foundation.

5

2018-192018-192018-192018-192017-182017-182017-182017-182019-202019-202019-202,53886,9422019-20^2018-192017-18^2019-20^2018-192017-182019-206686644402,3771,8242018-192017-182019-202018-192018-192018-192018-192017-182017-182017-182017-182019-202019-202019-202019-202018-192017-182019-202018-192017-182019-202018-192017-182019-201,16,2511,15,4612018-192017-182019-20Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshLetter to Shareholders
Partnering our way forward

Dear and Esteemed Fellow 
Shareowners,

At the outset, it is my pleasant 
duty to inform you that recently, 
your Company has successfully 
completed the Rights Issue of 
₹53,124 crore. It was oversubscribed 
1.59 times, cumulating to an overall 
commitment of over ₹84,000 crore. 
With feelings of pride and humility, 
I would like to let you know that 
this was the largest Rights Issue 
in the last 10 years globally by a 
non-financial institution, and the 
largest ever in India. Your Company 
thus created a new landmark in the 
history of India’s capital market. 

One of its significant features was that the 
public portion was also subscribed 1.22 
times, reflecting their widespread and 
unwavering confidence in RIL’s vision of 
the future. The Rights Entitlement (RE) was 
actively traded with the prices always being 
higher than the intrinsic value and these 
healthy premia were a reflection of the 
broad-based interest in the Rights Issue.

I convey my profuse and profound thanks 
to all of you, both domestic and foreign 
public shareholders, for your overwhelming 
response to the Rights Issue.

The success of RIL’s Rights Issue becomes 
all the more significant when seen in the 
context of the prolonged nationwide 
lockdown necessitated by the COVID-19 
pandemic. It is a vote of confidence, by 
both domestic and foreign investors, in the 
intrinsic strength of the Indian economy. 
I have no doubt that the Indian economy 
will bounce back to follow a high-growth 
trajectory in the times to come.

I dedicate the success of the  
Rights Issue to our Founder and timeless 
source of inspiration and guidance,  
Shri Dhirubhai H. Ambani, who pioneered 
people-oriented investment culture in 
India. He taught us to remember, always, 
that you are Reliance’s biggest source of 
strength and that we must treasure your 
trust as our greatest asset. I am therefore 
both delighted and humbled by your 
extraordinary show of confidence in the 
future of Reliance.

We have recently raised over `1,68,818 
crore through investments by global tech 
investors into Jio Platforms of `1,15,694 
crore and the Rights Issue of `53,124 
crore. The combined capital raised has no 
precedence globally in such a short time. 
Both of these are also unprecedented 
in Indian corporate history and have 
set new benchmarks. This is even more 
remarkable that this was achieved 
amidst a global lockdown caused by the 
COVID-19 pandemic.

Along with the stake sale to BP in the 
petro-retail JV, the total fund raise is in 
excess of `1,75,000 crore. Our net debt 
was `1,61,035 crore, as on 31st March 2020. 
With these investments, RIL has now 
become net debt-free.

Dear Shareowners,  
During these extraordinary times of 
the COVID-19 pandemic, our Company 
has been contributing positively to the 
social and financial well-being of all our 
stakeholders, above all, to the common 
people of India. Value of human life is of 
utmost importance, and this fundamental 
principle continues to guide our business 
and philanthropic activities. We have 
come together as an organisation, with the 
combined strengths of Reliance Industries, 
Reliance Retail, Reliance Jio, Reliance Life 
Sciences, Reliance Foundation and all the 
members of the Reliance family, to deploy 
a sustainable and resilient response to 
this global pandemic. Our multifarious 
activities, and our widely publicised motto, 

6

#CoronaHaaregaIndiaJeetega, have won 
much appreciation from the people, the 
media, and the authorities at the central, 
state and local levels.

Even as we help the nation battle this 
crisis, we remain committed to growing 
our traditional and new businesses, which 
are guided by our long-term vision of a 
prosperous Digital India. 

During FY 2019-20, Reliance executed 
on the next phase of its growth journey, 
forging transformative partnerships 
across businesses. Recognising the 
pivotal role of Reliance Jio in India’s digital 
transformation, global technology giants 
Microsoft and Facebook have partnered 
with us. With Facebook, the strategic 
focus of the partnership is India’s Micro, 
Small and Medium Enterprises (MSMEs), 
farmers, small merchants and Small and 
Medium Enterprises (SMEs) in the informal 
sector. Additionally, the partnerships 
will empower people and enterprises 
seeking state-of-the-art digital services. 
Marquee technology-focused investors 
have also endorsed our strategic direction 
with significant equity investments into 
Jio Platforms Ltd.

In the Energy businesses, Reliance is 
working to complete the contours of a 
strategic partnership with Saudi Aramco. 
The partnership gives our refineries access 
to a wide portfolio of value-accretive crude 
grades and enhanced feedstock security 
for a higher oil-to-chemicals conversion. 
In the fuel retail business, Reliance and 
BP formed a new JV to grow the retail 
service station network and aviation fuels 
business across India.

Our Consumer businesses continue to 
establish new milestones every year, 
with Reliance Retail and Jio collectively 
having grown by 49.3% y-o-y of the 
consolidated EBITDA. We delivered a 
robust performance in our Oil-to-Chemicals 
(O2C) business despite the weak global 
economic environment and volatility in 
energy markets. Our consolidated EBITDA 
crossed the ₹1,00,000 crore mark, a first 
by an Indian company.

The global economy grew at 2.4% in  
CY 2019, slowing from 3.0% in CY 2018 

amid global trade war, tariff-related 
uncertainties and Brexit. The COVID-19 
crisis has further impacted the slowdown. 

The Indian economy grew by 3.8% in  
FY 2019-20, remaining one of the fastest 
growing major economies in the world. 
Industrial activities remained healthy in 
the beginning of the year, but saw some 
weakness later. Auto sales suffered 
due to weak credit conditions, demand 
softness, and change in regulatory norms. 
However, services credit averaged at a 
healthy 10% y-o-y growth even as credit 
growth deteriorated. 

In a volatile environment, Reliance 
recorded consolidated net profit of 
₹44,324 crore (US$5.9 billion) during the 
year, registering a growth of  
11.3% y-o-y (before exceptional items 
on account of COVID-19). Our consumer 
businesses further strengthened their 
leadership positions and recorded robust 
growth on all operating and financial 
parameters during the year. Both Reliance 
Retail and Reliance Jio continue to work 
towards providing superior products and 
services to Indian consumers. Our O2C 
business delivered sustained earnings 
due to its integrated portfolio, cost 
competitiveness, feedstock flexibility and 
product placement capabilities.

The strong financial performance also 
reflected the increasing contribution 
of consumer businesses in Reliance’s 
earnings. Consumer businesses now 
account for 35% of our consolidated 
segment EBITDA.

Retail business continues to scale new 
heights, achieving important milestones 
during the year – achieving a turnover 
of `1,62,936 crore and a store count of 
11,784. We are witnessing incredible growth 
and strong traction across consumption 
baskets, on the back of unmatched service 
and value proposition. 

It is heartening to see India embrace the 
new possibilities of digital life. Reliance 
Jio continues to add subscribers at a rate 
unprecedented in the telecom world. With 
387.5 million mobile data subscribers (as 
of March 31, 2020), Reliance Jio has truly 
become the digital lifeline of Indians. 

RELIANCE RETAIL

Reliance Retail continues to grow in scale, 
driven by new store expansions across the 
geography, improving store throughput 
and favourable product mix. Operating 
leverage is resulting in the release of strong 
operating cash flows to continue making 
requisite investments to secure future 
readiness and delivering profitable growth. 
Roll-out of the Digital Commerce initiative 
will open up further growth opportunities 
for the organised retail business, leveraging 
the best of our consumer and digital 
platforms. Reliance Retail and WhatsApp 
have entered into a commercial partnership 
agreement to further accelerate Reliance 
Retail’s Digital Commerce business on the 
JioMart platform using WhatsApp and to 
support small businesses on WhatsApp.

Reliance Retail has the largest customer 
franchise for over 125 million registered 
customers who cherish all its unique 
store concepts. Every week, Reliance 
Retail serves millions of customers who 
patronise our stores.

DIGITAL SERVICES

Reliance Jio has been the key catalyst in 
creating the broadband data market in 
India. It is now the #1 ranked mobile telecom 
operator in the country by both Adjusted 
Gross Revenue (AGR) and subscribers. 
Building on this success, Reliance Jio 
is rolling out its state-of-the-art wireline 
services across homes and enterprises. 
All this will help lay a strong foundation for 
offering platform-based digital services. 

India is the second-largest smartphone 
market in the world after China, with 

7

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshLetter to Shareholders (contd)

approximately 450 million unique 
smartphone users. Over the past two years, 
JioPhone has successfully transitioned 
approximately 100 million erstwhile feature 
phone (2G) users to the 4G network. 
However, there are still millions of 2G phone 
users in India, who cannot use the Internet 
and are hence excluded from enjoying the 
fruits of digital life. This highlights the urgent 
need for India to transition fully from the 
2G era into the 4G era and beyond, and the 
opportunity Jio has in this transformation.

Jio’s success in building technology 
specifically for India and its ability to 
proliferate across the country has attracted 
global technology leaders – Facebook and 
Microsoft—to forge partnerships with it.

RIL, Jio Platforms and Facebook Inc. signed 
binding agreements for an investment 
of `43,574 crore by Facebook into Jio 
Platforms. This partnership is aimed at 
accelerating India’s all-round development, 
fulfilling the needs of Indian people and 
the Indian economy. The joint focus will 
be to digitally enable and empower India’s 
60 million MSMEs, 120 million farmers, 30 
million small merchants and millions of 
SMEs in the informal sector, in addition to 
empowering people seeking various digital 
services. Last year, we announced our 
partnership with Microsoft. The aim of these 
partnerships is to enhance the adoption of 
leading technologies such as data analytics, 
Artificial Intelligence (AI), cognitive services, 
Blockchain, Internet of Things (IoT), and 
edge computing among SMEs to make 
them ready to compete and grow, while 
helping accelerate technology-led GDP 
growth in India and driving adoption of 
next-gen technology solutions at scale.

REFINING AND MARKETING
Global economic uncertainty and trade 
tensions impacted oil demand, which 
reached its lowest level since 2011, even 
while the global oil supply grew. Despite 
the global downturn, RIL continued to 
outperform Singapore complex margins 
with a premium of US$5.7/bbl, significantly 
above its 5-year average. Our Petro-retail 
segment outperformed the industry with 
y-o-y growth of 9.8% in retail diesel and 
14.7% in retail gasoline volume. 

8

FY 2019-20 revenue from the Refining 
and Marketing (R&M) segment declined 
by 1.6% y-o-y to `3,87,522 crore and 
segment EBITDA decreased by 6.1% 
y-o-y to `24,461 crore. The R&M segment 
performance was impacted due to lower 
price realisations due to fall in crude prices 
and weaker product margins, particularly for 
transportation fuels. 

PETROCHEMICALS
The Petrochemicals segment continues 
to harness the power of chemistry to 
bring smiles to our customers and end 
consumers. FY 2019-20 witnessed  
volatile energy price environment, which 
echoed in petrochemical feedstock and 
product prices. Global macro factors 
such as trade barriers, excess capacities, 
geo-political uncertainties and regulatory 
pressure, among others, weighed on 
demand and price, resulting in decline in 
petrochemicals margins.

FY 2019-20 revenue from the 
Petrochemicals segment decreased by 
15.6% to `1,45,264 crore due to lower 
price realisations with weaker demand in 
well-supplied markets. Petrochemicals 
segment EBITDA was at `30,933 crore, 
down due to lower margins in key products 
— Paraxylene (PX), Monoethylene Glycol 
(MEG), Polyethylene Terephthalate (PET), 
Polypropylene (PP) and Polyethylene (PE).

OIL AND GAS
Development of R-Cluster, Satellite Cluster 
and MJ fields — three projects in KG-D6 
are on track to monetise discoveries. 
These projects will utilise the existing gas 
production infrastructure of KG D6 block. 
Further, this infrastructure can act as a hub 
for development of any discovery from 
contiguous areas in future. Combined 
production from these three projects is 
expected to significantly reduce India’s 
import dependence and enhance India’s 
energy security. The peak production 
from these three fields is expected to 
reach 1 BCFe per day in 2023, about 15% 
of India’s projected demand that year. We 
also progressed on the second phase of 
development activities at our domestic Coal 
Bed Methane (CBM) blocks to enhance 
production from these fields. 

ROBUST CASH FLOWS AND 
BALANCE SHEET
During the year, Reliance generated a 
record EBITDA of ₹1,02,280 crore, up 10.4% 
y-o-y, and its net profit of ₹44,324 crore, up 
11.3% y-o-y. (before exceptional items on 
account of COVID-19).

Reliance continues to tie up new financing 
as well as refinance its existing loans as part 
of its ongoing liability management exercise. 
Reliance was awarded Best Issuer (Corporate) 
– South Asia by The Asset, Asia’s leading 
financial publication for issuers and investors.

During the year, RIL issued €405 million 
Schuldschein. RIL’s inaugural Schuldschein 
was tied up as a combination of fixed and 
floating rate notes and a combined average 
tenor of over five years. RIL is the first  
non-European domiciled borrower and the 
first Asian corporate to enter this traditionally 
German-centric debt market utilising a broad 
marketing strategy. This transaction was the 
largest syndicated Schuldschein issuance by a 
non-European company and the largest in the 
Oil & Gas sector globally. 

RIL also tied up two Export Credit Agency 
(ECA) supported financing — US$200 
million and JPY5.30 billion Korea Trade 
Insurance Corporation (KSure) supported 
financing —  along with  
€341 million direct facility from  
Export-Import Bank of Korea (KEXIM) and  
US$365 million facility guaranteed by KEXIM. 

Our diversified earnings streams and 
conservative Balance Sheet place  
Reliance at an advantageous position to face 
the ongoing macro challenges. We are  
fully committed on our investment plans in  
our consumer businesses and new 
initiatives. We are at the doorsteps of a huge 
opportunity and our Rights Issue and all other 
equity transactions will strengthen Reliance 
and position us to create substantial value for 
all our stakeholders in the years to come.

SUSTAINABILITY
We are committed to making continuous 
improvements across the Triple Bottom Line 
(People, Planet and Profit) and enabling 
positive change in our society. Our ability to 
manage, utilise and transform the six capitals 
– natural capital, human capital, manufactured 
capital, intellectual capital, financial capital, 

and social and relationship capital – is 
the key to creating value for our multiple 
stakeholders. In our relentless pursuit of 
excellence, noteworthy capital investments 
were undertaken, which led to the 
resource optimisation and enhancement of 
operational efficiency. We are committed to 
becoming a leader in circular economy and 
are one of the largest recyclers of plastics 
in India. Integral to growing revenue is the 
ongoing improvement of our social and 
relationship capital. 

Reliance Foundation is committed to bring 
about a positive change in the lives of our 
stakeholders. Our business objectives 
are aligned with the global Sustainable 
Development Goals, which is reflected 
through our work in the areas of rural 
transformation, health, education, sports 
for development, disaster response, arts, 
culture and heritage, and urban renewal. In 
these testing times of COVID-19, Reliance 
Foundation is running the world’s largest 
food-distribution programme to serve the 
ones worst hit by the pandemic.

COVID-19 PANDEMIC RESPONSE
We have been tirelessly working on a  
multi-pronged prevention, mitigation, 
adaptation and ongoing support strategy 
with the government and civil society to 
beat this pandemic. From hospitals and 
equipment to catering to everyday needs 
such as hunger and safety, we have 
mustered all our resources to serve our 
people and our country. 

As soon as the COVID-19 crisis surfaced 
in our country, Reliance Foundation set up 
India’s first dedicated 100-bed COVID-19 
hospital in Mumbai in just two weeks, 
and is expanding the capacity to 250 
beds. India’s frontline warriors needed 
Personal Protective Equipment (PPE) in 
this battle against COVID-19. So, we swiftly 
established a unit in Silvassa to mass 
produce high-quality PPEs. We produce 
1 lakh PPEs per day and are the largest 
producer of high-quality PPEs in India. 

To further extend our services to those in 
need, we launched Mission Anna Seva to 
provide meals and support marginalised 
communities and frontline warriors across 
the nation. So far, RF has provided over  
5 crore nutritious meals through ration kits, 

food coupons and cooked meals across 
17 states and a Union Territory of India. 
This is the single largest meal distribution 
programme ever undertaken in the world by 
a corporate foundation.

During the crisis, Reliance Retail is working 
to provide essential supplies every day to 
millions of Indians through our stores and 
home deliveries across over 200 cities. 
Reliance Jio continues to provide seamless 
connectivity in this time of distress and 
help India fight COVID-19 through the use 
of technology: enabling work-from-home, 
learn-from-home, and health-at-home for 
Indians; enabling continuity of service for 
lower-end users of JioPhone; Government 
of India’s Corona Helpline and Reliance 
Foundation’s COVID India tool. 

To ensure the health and well-being of our 
employees and their families, we have set 
up several initiatives such as the nationwide 
emergency response infrastructure that 
is available 24x7. We have also created 
JioHealthHub app for free virtual video 
consultation with all of our doctors and 
developed resources for mental health, 
emotional well-being, yoga, wellness, 
nutrition and psychological guidance. 

CONCLUSION
We are in a rapidly changing world where 
digital connectivity, abundance of data 
and intelligent harnessing of data are 
reshaping value creation models across 
verticals. Despite the volatility, in the 
economic environment, we continue to 
improve and evolve consistently, fostering 
an entrepreneurial mindset across the 
organisation. Overall, we have delivered 
yet another year of robust performance, 
achieving remarkable success across 
our businesses. 

At Reliance, our purpose has been to 
solve the big problems before India and 
the world. We started with the purpose of 
clothing millions of Indians, ensuring that 
every Indian gets a decent quality of life, 
and then solving the problem of energy. 
As we grew, we addressed India’s bigger 
problems. With no prior experience, we 
entered organised retail. Despite the 
odds, we had the tenacity to stay and to 
be persistent. With Jio, we brought India 
into the Digital Age by connecting billions 

of Indians with world-class and affordable 
digital services. If we trace our history, 
we have always embraced the future 
with boldness, and have both inspired 
and empowered future generations to 
succeed by becoming entrepreneurial, 
setting ambitious goals, taking more 
risks and innovating constantly in their 
enterprises. As we usher in the next 
decade, we accept the responsibility as 
custodians of the future.

Our vision is to build a New Reliance for a 
New India. Our mission is to GROW INDIA, 
AND GROW WITH INDIA. Your tremendous 
vote of confidence in the Rights Issue 
has yet again convinced us that you fully 
endorse this vision and mission. Reliance’s 
foundational trust-based relationship with 
you has consistently spurred us to achieve 
more. I assure you that Reliance will achieve 
more in its ongoing Golden Decade than 
it did in the previous four decades. As we 
begin our journey in a new financial year, 
we rededicate ourselves to the task of 
contributing our utmost to India’s inclusive 
and accelerated growth, propelled by 
the adoption of digital technologies. 
This will improve the lives of 1.3 billion 
Indians and make India a leading DIGITAL 
NATION in the world.

I would like to thank the entire team at 
Reliance for their untiring efforts and 
unflinching commitment to achieve the 
lofty goals we have set for our Golden 
Decade. I would like to convey my 
sincere appreciation to the Board of 
Directors for their guidance. I would also 
like to express my heartiest gratitude to 
all our stakeholders for their enduring 
faith in Reliance.

With best wishes,
Sincerely,

Mukesh D. Ambani 
Chairman and Managing Director

June 20, 2020

9

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshBoard of Directors

Shri Mukesh D. Ambani
Chairman and Managing Director

Smt. Nita M. Ambani
Non-Executive Director

Dr. Shumeet Banerji
Non-Executive Director

Smt. Arundhati Bhattacharya
Non-Executive Director

C

Shri Yogendra P. Trivedi
Non-Executive Director

Prof. Dipak C. Jain
Non-Executive Director

Shri K. V. Chowdary
Non-Executive Director

Shri Nikhil R. Meswani
Executive Director

M M M

M M

C

CC

M

M

M

M

M

M M M

Dr. Raghunath A. Mashelkar
Non-Executive Director

Shri Adil Zainulbhai
Non-Executive Director

Shri Hital R. Meswani
Executive Director

Shri P. M. S. Prasad
Executive Director

M

MM

M

CC

M

C

M

M M

M M

Shri Raminder Singh Gujral
Non-Executive Director

Committees
  Audit Committee
   Stakeholders’ Relationship Committee
  Corporate Social Responsibility and Governance Committee
  Human Resources, Nomination and Remuneration Committee
  Finance Committee
  Health, Safety and Environment Committee
  Risk Management Committee

Shri Pawan Kumar Kapil
Executive Director

10

11

M M

C    Chairman       M    Member

M

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshNAYE INDIA KA NAYA JOSH

LOW RES IMAGE

Better yields 
for those who 
feed us

Jio Krishi App, Aerial Technology

As a resurgent India embraces the future,  
our products and services will help create a 
New India. 

As a company which is ‘Made in India’, ‘Made 
for India’ and ‘Made by Indians’, we have 
always aligned our businesses with national 
goals and priorities, with a vision to make 
India self-reliant, strong and prosperous. 

With a core focus on catering to the consumer 
economy, Reliance is investing forward by 
harnessing the power of new technologies to 
usher a better tomorrow for every Indian.

With a New India,  
stands a New Reliance. 

Easier learning 
for the makers 
of tomorrow

JioMeet, Embibe

Ease of doing business 
for every Indian

JioPOS Lite, JioMoney

Unbeatable leadership 
in  the Indian 
consumer space

Successfully executed the 
largest-ever Rights Issue 
despite challenges posed 
by country-wide lockdown 
due to COVID-19 pandemic

Quicker access 
to effective 
healthcare

JioHealthHub, JioMeet

Enhancing the 
quality of life of 
Indians

JioMart, AJIO

12

Trusted by millions of 
customers, investors and 
other stakeholders

Partnership with global 
leaders to bring the best 
for India

Unmatched 
connectivity for 
everyone

Jio4G, JioPhone
13

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshReliance Industries Limited  
Integrated Annual Report 2019-20

Corporate  
Overview

Management  
Review

Governance 

Financial  
Statements

Notice 

Jio Platforms
Laying the foundations 
for a Digital Society in India

The world around us is being exponentially transformed through technology. This global 
revolution is driven by digital technologies that enable the creation, transmission, processing and 
consumption of information. 

Jio Platforms is creating Total Digital Solutions that dramatically improve the quality of lives for the 
citizens, and create global competitiveness for our businesses – small, medium and large alike.

Jio Platforms – a Total Solutions Approach

1

SERVING ALL CUSTOMER SEGMENTS

Consumers

Merchants

Micro, Small and  
Medium Businesses

Large 
Enterprises

2

SOLUTIONS FOR INDUSTRY ECOSYSTEMS

Telecom

Financial
Services

Healthcare

Commerce

Education

Media and
Gaming

Agriculture

Smart City, 
Govt-to-Citizen

Manufacturing

Hospitality

14
14

Naye India Ka Naya Josh

3

CONNECTING EVERYONE AND EVERYTHING, EVERYWHERE

4G

5G

Wireless Broadband,
Narrowband Internet of Things

Optical Fiber Based Home and
Business Broadband

4

CAPABILITY ACROSS DIGITAL TECHNOLOGIES

Devices and
Operating System

Cloud 
Computing

Big Data

AR/VR

Internet
of Things

Blockchain

Artificial
Intelligence

Super- 
computing

Robotics

Drones

5

GLOBALLY VALIDATED VALUE CREATION

Jio’s Total Solutions Approach, inclusive business models  
and world-class digital capabilities have been validated by investments  
from leading global partners.
This would place Jio Platforms Limited among the Top 5 listed companies in India by market 
capitalisation within just three and half years of launch of commercial services.*

Facebook 

Silver Lake 

Vista 

General Atlantic 

KKR 

Mubadala 

*Events after the reporting period

43,574

5,656

11,367

6,598

11,367

9,094

Silver Lake and Co-investors 

4,547

Abu Dhabi Investment Authority 

5,684

JIO PLATFORMS 
LIMITED

TPG 

L Catterton 

PIF  

TOTAL  

 4,547

 1,895

 11,367

 1,15,694

Figures in ` crore

15
15

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshCOVID-19 Response
Managing a black swan event, 
the Reliance way

Business Response

SAFETY AND PEOPLE FIRST 

•  Daily COVID-19 symptom  

checker

•  Seamless transition to  
Work from Home (WFH)

•  Remote onboarding 
of new employees

•  Multiple health initiatives for 
employees such as virtual 
medical consultations, yoga 
sessions and guidance 
on mental health

ALIGNMENT OF BUSINESSES WITH SOCIAL NEEDS 

•  Augmented India’s COVID-19 

testing capabilities with 
3,500 tests per day with 
priority access to RIL 
employees and family

•  CSIR-IIIM and RIL to 

develop RT-LAMP based 
test for COVID-19

•  Protective gear to on-ground 
staff and frontline warriors
•  RIL’s work in fight against 

COVID-19 resonated most as 
per LinkedIn and Twitter

DIGITAL PLAYBOOK AND TECHNOLOGY TO AID  
RAPID ECONOMIC RECOVERY

•  Launched JioMart
•  AJIO — Digital fashion and 

lifestyle platform
•  Launched JioMeet
•  Innovative channels of recharge 

(e.g., ATM, JioPOS Lite)

•  Doorstep delivery of fuel — 
1,000+ sites operational

IMAGE TBU

AGILITY AND FAST TRACK EXECUTION

•  Fund raising from marquee global technology investors
•  Largest-ever Rights Issue in India (`53,124 crore)
•  Quick adaptability to WFH model
•  SMART Point — Ideation to launch in 45 days

RETAIL

DIGITAL SERVICES

REFINING AND MARKETING

•  JioMart services launched in 200 cities
•  Enhanced safety and hygiene 

standards across stores

•  Launched JioMeet — Work from 

home, Learn from home, Health at 
home — Stay Productive, Stay Safe

Worked non-stop to keep the wheels of the 
economy moving, ensuring India remains 
secure in fuel and energy

Jio associate programme on 
JioPOS Lite initiated — 1 million 
agents onboarded for recharges 
and new acquisitions 

Strengthened partnership 
and provided uninterrupted 
services to kiranas

Ensured operation of >98%
of the grocery stores

JioMart order flow 4X times 
pre-lockdown period

•  Double data add-on pack
•  Government of India’s 

Corona Helpdesk powered 
by Haptik Chatbot

55+ million messages by 
20+ million users

PETRO RETAIL 
5.5+ lakh litres of free fuel 
provided to 14,000 notified 
emergency response vehicles

•  Digital Warriors kept the network 

uptime 100% and helped customers 
through virtual call centres 
•  Traffic surge handled with 

network elasticity

PETROCHEMICALS

•  Uninterrupted supply of key packaging 

raw materials for essentials

•  Unit at Silvassa is equipped to produce 

1 lakh high-quality PPEs per day

Strategic investments in  
Jio Platforms from marquee 
investors crosses `1 lakh crore

Digital Commerce and  
omni-channel capacities 
to handle 10X times home 
delivery of pre-lockdown

Philanthropic 
Response

`556 CRORE
Contribution to the PM CARES 
fund and various state and 
other relief funds

RELIANCE FOUNDATION 
HOSPITAL
•  Nation-wide emergency response 

infrastructure (24*7)

•  Set up India’s first dedicated 

COVID-19 hospital in partnership with 
BMC at Seven Hills

Seven Hills Hospital

RELIANCE FOUNDATION
•  Embarked on a multi-sortie airlift 

mission to expedite delivery of PPEs, 
e.g., airlifted 10 lakh surgical masks

•  Mission Anna Seva
•  Live teaching through virtual school 

platform at DAIS 

5+ CRORE
Meals distributed to 
marginalised communities and 
frontline workforce

IMAGE TBU

Retail warriors

Digital warriors

Fuelling of emergency response vehicles

16

17

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshOur Approach to ESG
Integration of Environmental,  
Social and Governance 
into business models
Environmental

Circularity ingrained within businesses

Petcoke 
to high-value 
products

Plastic waste 
to value

Retail 
e-waste – 
EPR*

Enabler 
to the digital 
economy

Social

Reliance Sustainable 
Development Goals

•  Managing Environmental 

Impacts

•  Clean Energy
•  Waste Management
•  Water Management
•  Asset Utilisation
•  Product Stewardship

*Extended Producer’s Responsibilities (EPR)

Reliance Sustainable 
Development Goals

•  Safety
•  Health
•  Opportunity and Diversity
•  Customer Satisfaction
•  Supply Chain Management
•  Community Development

Frameworks considered

Updates for the year

Frameworks considered 

Updates for the year

UN SDGs

•  Algae-to-Oil (A2O) plant to create 

•  E-waste collection and extended 

UN SDGs

renewable bio-crude

•  RCAT-HTL technology converts any 
organic waste into renewable crude
•  CO2 capturing piloted from refinery 

and power plant flue gas

•  Circular economy 

1.  R|Elan products and circular design 

challenge

2. ReRoute converting plastic waste 

to road

3. Large PET recycling capacities 
4. Recycling waste polyester and 
PET to create high-value fabric, 
chemicals and products

producer responsibility authorisation 
for Reliance Retail 

•  Fuel cells and lithium ion batteries 
deployed in telcom infrastructure 

•  Several water and energy 

conservation initiatives during the year  
•  Environment and climate-related risks 
and opportunities addressed and 
mitigated

•  Environmental performance oversight 

by the Board (HSE Committee)

National Missions
•  Skill India
•  Clean India
•  Make in India
•  Healthy India

•  UNGC
•  UNGP
•  NVG-SEE
•  NGRBC
•  SROI
•  SHCP
•  IIRC

•  `668 crore HSE expenditure
•  Health consultations provided through 
JioHealthHub app and daily COVID-19 
symptom checker for all employees
•  Diversity with increasing women in 

Reliance Retail 

•  A group-wide millennials with 51.6% 

under the age of 30

•  Employee training — anytime, 

anywhere (through Coursera/Lynda/
Linkedin Learning Partnership) 

•  Resilient data security and customer 

data privacy systems in place
•  Strong relationships and regular 
engagement with stakeholders
•  37,000+ villages impacted through 

continual rural transformation 
initiatives 

•  Developed community leaders for 
sustained impact and built water-
secure villages

•  Medical facilities for employees 

•  Non-Discrimination and Human Rights 

nationally

Policy 

•  Education and sports efforts for 

society

PG 114

PG 122

PG 156

Reliance Policies

•  Code of Conduct
•  Whistle Blower Policy
•  Vigil Mechanism
•  Ethics and Compliance 

Task Force (ECTF)

Committees and Oversight

Key Initiatives and Interventions

Board Committees monitor timely 
performance and progress made of ESG 
parameters:
•  Health Safety and Environment 

Committee 

•  Corporate Social Responsibility 

•  Board diversity in skill, industry and gender
•  Sustainability oversight and performance monitoring by the Board
•  Strong business ethics frameworks and policies, including Whistle Blower 

Policy and  Data Security Policy

•  Supplier Code of Conduct ensuring suppliers adhere to fundamental values 
•  Sustainability Reporting and disclosure practices with external assurance

Reliance Values and Behaviours

Committee

•  Human Resources, Nomination and 

Remuneration Committee

PG 184

19

National Missions
•  Clean India
•  Make in India
•  Digital India 

•  TCFD
•  GRI
•  API/IPIECA
•  NCP
•  Traceability 
•  CDP (for Jio)
•  IIRC

Governance

18

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshReliance Foundation
Pioneering change 
with inclusive growth

Reliance Foundation was instituted with a vision to build a stronger and inclusive 
India. CSR activities of RIL are carried out under the aegis of Reliance Foundation. 
Led by Smt. Nita M. Ambani,  Reliance Foundation plays a catalytic role in 
addressing the nation’s development challenges through innovative and sustainable 
solutions, with the aim of facilitating transformative changes to ensure overall well-
being and higher quality of life for all.

RURAL TRANSFORMATION

Creating sustainable livelihood solutions and  
addressing poverty, hunger and malnutrition

1.09 CRORE
Livelihoods augmented,  
since inception

9.9+ CRORE M3
Of rainwater harvesting 
capacity created, since 
inception

HEALTH

38,500 FARMERS
Have availed trainings in 
agriculture and  
agri-allied skills since  
inception
65,500+ HECTARES 
Of land brought under 
improved cultivation

Improved nutritional intake of  
3+ LAKH children through 
anganwadis

894 VILLAGES
Have improved access to 
drinking water

Affordable solutions for healthcare through improved 
accessibility and awareness

67 LAKH 
Health consultations,  
since inception

75,000
Women were diagnosed  
and treated for anaemia, 
since inception

81,500+
Children screened for 
malnutrition, since 
inception

18,500+ 
Corneal transplants  
for vision care, since 
inception

100% 
Success rate for liver 
transplant programme

EDUCATION

Access to quality education, training and skill enhancement

2 LAKH
Underprivileged children were 
provided with quality education

43,000 STUDENTS
And over 1,000 teachers 
empowered by Reliance 
Foundation digital 
classrooms

12,776
Dhirubhai Ambani 
Scholarships disbursed

15,645 STUDENTS 
Enrolled in 14 Reliance 
Foundation Schools

SPORTS FOR DEVELOPMENT

Promoting sports among youth to facilitate their skills and development

2.15 CRORE
Children reached through 
the sports initiative 
since inception

1.1 CRORE
Students engaged by 
integrating basketball 
into the curriculum

90 LAKH
Children, adolescents and youth 
reached out through Reliance 
Foundation Youth Sports

79
Reliance Foundation Young Champs 
scholarships awarded to develop 
football skills

Reliance Foundation Jr. NBA scaled to 
13,500 SCHOOLS
across 21 states and Union Territories

DISASTER RESPONSE

Managing and responding to disasters

10+ LAKH PEOPLE
Supported with relief 
activities in 14 states in
the aftermath of disasters

5.6 LAKH
People received early 
warning/post-disaster 
advisories

Capacity building of 700+ 
individuals for better response 
to emergency situations

Technology-enabled 
support to organisations

ARTS, CULTURE AND HERITAGE

Protection and promotion of India’s art, culture and heritage

Supported the annual concert ‘Abbaji’ organised by Ustad Zakir Hussain

Reliance Foundation partnered with Jio Mumbai Academy of Moving Image (MAMI) and 
Star to encourage movies with social messages

https://www.ril.com/DownloadFiles/CSR201920.pdf

20
20

Naye India Ka Naya Josh

21

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya JoshAwards and Accolades
Recognised among the best

Iconic Business Leader of the  
Decade at the IBLA

Reliance Retail  
Winner of Annapoorna Food Retail Award

100+ national and international awards and recognitions  
for Jio in 2019

LEADERSHIP
•  Shri. Mukesh D. Ambani was recognised 

as the Iconic Business Leader of 
the Decade at the Indian Business 
Leader Awards (IBLA).

•  Smt. Nita Ambani has been named 
among the Top 10 iSportconnect’s 
Influential Women In Sport 2020 by the 
largest global private network of Sport 
Business Executives.

TECHNOLOGY, PATENTS, 
R&D AND INNOVATION
•  Reliance awarded for exceptional 
presentation in UNIPOL PE Global 
Technology Conference 2019 in USA.

•  DTA refinery was awarded ‘India 

Manufacturing Excellence Award 2019’ in 
High Platinum Category & Future Ready 
Factory Award by Frost and Sullivan.

RETAIL
•  Reliance Retail received the Annapoorna 
Food Retailer of the Year Award 2019 
conferred by Retailers Association of 
India (RAI) in association with Federation 
of Indian Chamber of Commerce and 
Industry (FICCI).

•  Reliance Retail featured in the Global 
100 Top Retailers – the only Indian 
company to do so.

•  Reliance Retail has topped the 

list of 50 fastest growing retailers 
globally in Deloitte’s Global Powers of 
Retailing Report, 2020.

DIGITAL SERVICES
•  Reliance Jio won the ‘Best Data Service 
Innovation – Emerging Market’ at Global 
Carrier Awards.

•  Reliance Jio won Gold Award for 

Excellence in Innovation in Technology 
Industry at Asia Pacific Stevie.

•  JioPhone was adjudged as ‘Mobile 

Device Innovation’ at Global 
Telecom Awards.

•  Jio was recognised as ‘Best LTE Service 
Provider’ and JioPhone as ‘Handset 
Innovation of the Year’ at Asia’s Telecom 
Excellence Awards.

MEDIA
•  CNN News18 won the Exchange4media 
News Broadcasting Awards (ENBA) 2019 
for ‘Best early prime show (English): 
Viewpoint’ and ‘Best late prime time 
show (English): News Epicentre’.

HUMAN RESOURCES
•  RIL’s culture of open communication 
and enabling leadership won it the 
Corporate Recognition Award 2019 
— the highest corporate honour from 
Toastmasters International.

ENERGY AND WATER 
CONSERVATION/ EFFICIENCY
•  Reliance won the 13th CII National Award 
for Excellence in Water Management 
2019, in the heavy industry category.

CAPITAL RESOURCES
•  Reliance was awarded Best  

Issuer (Corporate) – South Asia  
by The Asset, Asia’s leading  
financial publication for 
issuers and investors.

HEALTH, SAFETY AND 
ENVIRONMENT
•  Reliance was declared ‘Winner’ at 

18th Annual Greentech Safety Award 
2019 for persistent commitment in the 
field of safety.

CORPORATE 
SOCIAL RESPONSIBILITY
•  RIL was awarded the  

Golden Peacock Award for Corporate 
Social Responsibility 2019 for  
improving the livelihoods of farmers, 
fisher-folk and livestock owners through 
information services.

SUSTAINABILITY
•  Dahej Manufacturing Division, Silvassa 
Manufacturing Division and Hoshiarpur 
Manufacturing Division awarded Apex 
India Environment Excellence Award, 
2019 under Platinum Category. 

Company Information

BOARD OF DIRECTORS 

COMMITTEES 

BANKERS

Bank of America N.A. 
Bank of Baroda 
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India 
Citibank
Credit Agricole Corporate and 
Investment Bank 
Deutsche Bank
The Hong Kong and Shanghai 
Banking Corporation Limited 
HDFC Bank Limited
ICICI Bank Limited
IDBI Bank Limited
Indian Bank
Indian Overseas Bank 
Punjab National Bank 
Standard Chartered Bank 
State Bank of India
Union Bank of India 

REGISTRARS & 
TRANSFER AGENTS
KFin Technologies Private 
Limited
(Formerly known as Karvy 
Fintech Private Limited) 
Selenium Tower B, 
Plot 31-32, Gachibowli, Financial 
District, Nanakramguda, 
Hyderabad 500 032 
Tel: +91 40 6716 1700
Toll Free No.: 1800 425 8998
(From 9:00 a.m. to 6:00 p.m.) 
Fax: +91 40 6716 1680
e-mail: rilinvestor@kfintech.com 
Website: www.kfintech.com

Chairman and  
Managing Director
Mukesh D. Ambani

Non-Executive Directors
Yogendra P. Trivedi
Prof. Dipak C. Jain
Dr. Raghunath A. Mashelkar 
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K. V. Chowdary
Nita M. Ambani

Executive Directors
Nikhil R. Meswani
Hital R. Meswani
P. M. S. Prasad
Pawan Kumar Kapil

Chief Financial Officer
Alok Agarwal

Joint Chief Financial 
Officer
Srikanth Venkatachari

Group Company Secretary 
and Chief Compliance 
Officer
K. Sethuraman

Joint Company Secretary 
and Compliance Officer 
Savithri Parekh

Auditors
D T S & Associates LLP
S R B C & CO LLP

Solicitors & Advocates 
Kanga & Co.

REGISTERED OFFICE
3rd Floor, Maker Chambers IV,  
222, Nariman Point,   
Mumbai 400 021
Tel:   +91 22 3555 5000
Fax:  +91 22 2204 2268  

+91 22 2285 2214

e-mail: investor.relations@ril.com
Website: www.ril.com

Audit Committee
Yogendra P. Trivedi (Chairman) 
Dr. Raghunath A. Mashelkar 
Adil Zainulbhai 
Raminder Singh Gujral
K. V. Chowdary

Stakeholders’ Relationship 
Committee
Yogendra P. Trivedi (Chairman) 
Arundhati Bhattacharya
K. V. Chowdary
Nikhil R. Meswani
Hital R. Meswani

Risk Management 
Committee
Adil Zainulbhai (Chairman)
Dr. Shumeet Banerji
K. V. Chowdary 
Hital R. Meswani
P. M. S. Prasad
Alok Agarwal
Srikanth Venkatachari

Finance Committee
Mukesh D. Ambani (Chairman) 
Nikhil R. Meswani
Hital R. Meswani

Human Resources,  
Nomination and 
Remuneration Committee
Adil Zainulbhai (Chairman) 
Yogendra P. Trivedi
Dr. Raghunath A. Mashelkar 
Raminder Singh Gujral
Dr. Shumeet Banerji
K. V. Chowdary

Corporate Social 
Responsibility and 
Governance Committee
Yogendra P. Trivedi (Chairman) 
Dr. Raghunath A. Mashelkar
Dr. Shumeet Banerji
Nikhil R. Meswani

Health, Safety and 
Environment Committee
Hital R. Meswani (Chairman)
Dr. Raghunath A. Mashelkar
Arundhati Bhattacharya
P. M. S. Prasad
Pawan Kumar Kapil

MAJOR PLANT 
LOCATIONS

Dahej Manufacturing 
Division
P. O. Dahej,  
Taluka: Vagra,  
District Bharuch - 392 130, 
Gujarat, India

Hazira Manufacturing 
Division
Village Mora,  
P. O. Bhatha, Surat-Hazira Road,  
Surat – 394 510, 
Gujarat, India

Jamnagar 
Village Meghpar/Padana, Taluka 
Lalpur,  Jamnagar – 361 280,  
Gujarat, India
Jamnagar SEZ Unit  
Village Meghpar/Padana,  
Taluka Lalpur, Jamnagar –  
361 280,  Gujarat, India

KG D6 Onshore Terminal
Village Gadimoga,  
Tallarevu Mandal,  
East Godavari District –  
533 463,  Andhra Pradesh, India

Nagothane 
Manufacturing Division
P.  O. Petrochemicals Township, 
Nagothane – 402 125,  
Roha Taluka, District Raigad, 
Maharashtra, India

Patalganga 
Manufacturing Division
B-1 to B-5 & A3, MIDC Industrial 
Area, P. O. Rasayani,  
Patalganga – 410 220, District 
Raigad, Maharashtra, India

Vadodara  
Manufacturing Division
P.  O. Petrochemicals,  
Vadodara – 391 346, 
Gujarat, India

43rd Annual General Meeting (Post-IPO) on Wednesday, July 15, 2020 at 2:00 p.m. through Video Conferencing / Other Audio-Visual Means 

22

23

Corporate  OverviewManagement  ReviewFinancial  StatementsNotice Governance Reliance Industries Limited  Integrated Annual Report 2019-20Naye India Ka Naya Josh 
Financial Highlights

RIL STANDALONE

US $ 

(` in crore, unless otherwise stated)

Value of Sales and 
Services (Revenue)
Total Income
Earnings Before 
Depreciation, Finance 
Cost and Tax Expenses 
(EBDIT)
Depreciation and 
Amortisation
Exceptional Items
Profit for the Year
Equity Dividend (%)
Dividend Payout
Equity Share Capital
Reserves and Surplus
Net Worth
Gross Fixed Assets
Net Fixed Assets
Total Assets
Market Capitalisation
Number of Employees
Contribution to National 
Exchequer

million FY 2019-20 FY 2018-19 FY 2017-18 FY 2016-17 FY 2015-16 FY 2014-15 FY 2013-14 FY 2012-13 FY 2011-12 FY 2010-11
2,58,651
2,51,241
48,266

3,65,202

3,39,792

4,01,302

2,65,041

4,01,583

3,40,814

3,15,357

3,71,119

48,295
8,775#

3,65,421
66,394#

3,94,323
67,676

3,13,555
59,961

2,73,750
51,965

2,59,062
47,168

3,49,535
40,323

4,10,238
39,813

3,79,117
38,785

3,45,984
39,811

2,61,703
41,178

1,286

9,728

10,558

9,580

8,465

8,590

8,488

8,789

9,465

11,394

13,608

561
4,084
-
509
838
55,276
48,961
65,639
44,200
1,28,053
93,202
-

4,245
30,903
65
3,852
6,339
4,18,245
3,70,465
4,96,657
3,34,436
9,68,912
7,05,212
26,488

 -
35,163
60
3,554
6,339
3,98,983
3,44,128
4,76,591
3,14,745
7,75,745
8,63,996
28,967

-
33,612
110
3,255
6,335
3,08,312
3,13,114
4,52,492
3,00,447
6,17,525
5,59,223
29,533

-
31,425
-
-
3,251
2,85,062
2,83,288
4,30,093
2,87,319
5,46,746
4,28,909
24,167

-
27,384
105
3,095
3,240
2,50,758
2,53,998
3,93,117
2,58,448
4,81,674
3,38,703
24,121

-
22,719
100
2,944
3,236
2,12,923
2,16,159
3,11,815
1,90,316
3,97,785
2,66,847
24,930

-
21,984
95
2,793
3,232
1,93,842
1,97,074
2,64,281
1,51,122
3,67,583
3,00,405
23,853

-
21,003
90
2,643
3,229
1,76,766
1,79,995
2,32,270
1,28,864
3,18,511
2,49,802
23,519

-
20,040
85
2,531
3,271
1,62,825
1,66,096
2,05,493
1,21,477
2,95,140
2,44,757
23,166

-
20,286
80
2,385
3,273
1,48,267
1,51,540
2,21,252
1,55,526
2,84,719
3,42,984
22,661

7,248

54,842

67,589

56,997

51,399

43,117

33,322

31,374

28,950

28,197

28,719

KEY INDICATORS

Earnings Per Share* (`) 
Turnover Per Share* (`)
Book Value Per Share* (`)
Debt : Equity Ratio
EBDIT/Gross Turnover (%)
Net Profit Margin (%)
RONW (%) **
ROCE (%) **

US $ FY 2019-20 FY 2018-19 FY 2017-18 FY 2016-17 FY 2015-16 FY 2014-15 FY 2013-14 FY 2012-13 FY 2011-12 FY 2010-11
0.7#
62.0
84.6
790.5
775.3
7.6
463.2
784.4
7.7
0.44:1
0.42:1
-
15.9
18.8
-
7.8
10.9
-
15.5
15.1
-
13.2
17.2
-

70.2
1,053.3
668.0
0.45:1
11.8
6.7
13.4
12.7

55.5#
576.1
584.4
0.62:1^
18.2#
9.6#
11.3#
17.9#

61.2
1,037.8
507.3
0.41:1
11.7
5.9
13.4
11.6

64.8
1,149.5
557.5
0.40:1
10.5
5.7
12.8
11.2

68.0
1,241.7
609.8
0.45:1
9.9
5.5
12.9
11.5

55.5
633.5
542.9
0.40:1
16.9
8.8
13.7
24.9

96.9
817.2
889.0
0.37:1
19.6
11.9
17.1
25.4

53.1
497.8
496.7
0.37:1
19.0
10.7
15.5
28.7

In this Integrated Annual Report, $ denotes US$, unless otherwise stated 
US$1 = `75.665 (Exchange rate as on 31.03.2020)
^  Increase primarily on account of Scheme of Arrangement among Reliance Jio Infocomm Limited and certain class of its creditors to transfer certain liabilities to 
RIL. Refer note 40.1 of Standalone Financial Statements
* Adjusted for issue of Bonus Shares in 2017-18 in the ratio of 1:1
** Adjusted for CWIP and revaluation
# Before exceptional items

Management Discussion and Analysis

Inside This Section

Yearly Review
26  OVERVIEW

 Macro environment – 
global and domestic

27  HIGHLIGHTS AND KEY EVENTS
Brief overview of key developments 
during the year

28  FINANCIAL PERFORMANCE 

AND REVIEW
Financial information (consolidated 
and standalone) and discussion 
on key parameters

30  BUSINESS PERFORMANCE

 Analysis and description of all major 
business segments of Reliance 
covering brands, strategic advantages 
and competitive strengths. The 
discussion structure covers the market 
environment the business operates in 
and how Reliance’s business model 
and operational excellence helped 
achieve a strong performance

Retail

 PG 30

Refining and  
Marketing

 PG 72

Digital Services

 PG 46

Petrochemicals

 PG 82

Media 
and Entertainment

 PG 62

Oil and 
Gas Exploration &  
Production

 PG 96

106 LIQUIDITY AND CAPITAL RESOURCES

 Insights including Reliance’s financing strategy, resource 
raising, capital and risk management framework

Sustainable Future and Growing Responsibility
109  SUSTAINABLE GROWTH AT 

RELIANCE – THE INTEGRATED 
APPROACH
 Analysis and disclosure of Reliance’s 
approach towards sustainable and 
responsible growth through the lens of 
International Integrated reporting  
Framework, SDG, National Missions 
and beyond. It reflects performance 
and outcome, stewardship, and inter-
dependencies for the broad base of 
capitals (natural, human, manufactured, 
intellectual, financial, social and 
relationship) and communicates the 
factors that materially affect the ability 
to create value over time

110   STRATEGIC FRAMEWORK

112  THE INTEGRATED APPROACH

Natural Capital and Climate Change

 PG 114

169 RELIANCE'S 

SUSTAINABILITY 
REPORTING JOURNEY

Human Capital and People Connect

170 RISK AND GOVERNANCE

176 AWARDS AND ACCOLADES

179 GLOSSARY

 PG 122

Manufactured Capital and 
Product Stewardship

 PG 134

Intellectual Capital and Innovation

 PG 140

Financial Capital and Credit Rating

 PG 154

Social and Relationship Capital 
and Value Creation

 PG 156

24

25
25

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya Josh 
 
 
 
 
 
Management Discussion and Analysis

Forward-looking  
Statement 
The report contains forward-looking 
statements, identified by words like ‘plans’, 
‘expects’, ‘will’, ‘anticipates’, ‘believes’, 
‘intends’, ‘projects’, ‘estimates’ and so on. 
All statements that address expectations or 
projections about the future, but not limited 
to the Company’s strategy for growth, 
product development, market position, 
expenditures and financial results, are 
forward-looking statements. Since these 
are based on certain assumptions and 
expectations of future events, the Company 
cannot guarantee that these are accurate 
or will be realised. The Company’s actual 
results, performance or achievements 
could thus differ from those projected 
in any forward-looking statements. The 
Company assumes no responsibility to 
publicly amend, modify or revise any such 
statements on the basis of subsequent 
developments, information or events. 
The Company disclaims any obligation to 
update these forward-looking statements, 
except as may be required by law.

26

Overview

GLOBAL
The global economy grew at 2.4% in  
CY 2019, slowing from 3% in CY 2018 amid 
global trade war, tariff related uncertainties, 
and Brexit. Chinese growth moderated 
but held up at 6.1% despite escalation of 
trade tensions with the United States (US). 
Amidst trade tensions and Brexit related 
uncertainty, EU growth also weakened to 
1.1%. However, with talks of trade resolution 
in second half of 2019, Europe started to 
see some recovery in growth. Brexit, which 
was a key uncertainty for Europe over the 
last two years, also saw resolution towards 
end 2019. The US economy remained 
relatively strong growing at 2.3%.

Global trade environment remained 
challenging due to heightened trade 
tensions. However, negotiations between 
the US and China since mid-October 
resulted in Phase One agreement.  Partial 
roll-back of some US tariffs in exchange for 
Chinese commitments to make additional 
purchases of US products mark a de-
escalation of trade tensions. 

Oil prices averaged US$61 / bbl in 2019 
supported by continued production cuts 
and supply constraints from Iran and 
Venezuela. Global oil demand growth 
declined to 0.8mbpd in 2019, from 1.2 mbpd 
in 2018. Oil demand growth continued 
to be led by China, India and other 
Asian economies.

Global demand for ethylene increased by 
4% y-o-y to 167 MMT in 2019.  However, 
capacity addition across key petrochemical 
products significantly outpaced demand 
growth, pushing down prices and margins 
to multi-year low for these products. 

Global growth outlook has changed since 
the outbreak of COVID-19. There has been 
coordinated global monetary policy easing 
and fiscal support from governments. These 
policy support measures would act as 
cushions offsetting weakness in growth to 
some extent . However, global economic 
activity is likely to contract in 2020 and 
global growth environment will remain 
challenging in the short term.

INDIA
The Indian economy grew by 4.2% in  
FY 2019-20 still remaining one of the 
fastest growing major economies in the 
world. Industrial activity remained healthy 
in the beginning of the year, but saw 
some weakness later. Auto sales suffered 
due to weak credit conditions, demand 
softness, and change in regulatory norms. 
However, services credit averaged at a 
healthy 10% y-o-y growth even as credit 
growth deteriorated. Despite weak trade 
environment amid increasing protectionism, 
services exports remained resilient at about 
8%. On the rural side, with food prices 
firming up, demand saw some recovery with 
three-wheeler sales returning to positive 
growth in December quarter (+8% y-o-y), 
but reversed the recovery in 4Q.

India’s oil demand remained flat in  
FY 2019-20 as compared to the previous 
year, with consumption-led demand 
growth in gasoline (+6.2% y-o-y) and LPG 
(+6% y-oy). ATF growth (-3.5% y-o-y) was 
subdued as air traffic growth remained 
soft, while diesel demand (-1% y-o-y) was 
impacted by weaker economic growth. 
Domestic demand growth for petrochemical 
products was healthy with polymer and 
polyester demand growing by 4% and 
9.0% respectively.

Thrust on policy initiatives continued. 
FY 2019-20 saw consolidation of Public 
Sector Banks, which should strengthen the 
banking sector. Non-performing loans in the 
banking sector have come down to 9.3% 
from >10% before FY 2019-20.  Resolution 
under the Insolvency and Bankruptcy Code 
(IBC) is bringing procedural predictability 
with higher recovery rates (43% in 2019 
vs 14% in 2017). With continued policy 
initiatives, India further continued its climb 
in the Ease of Doing Business rankings, 
climbing up 14 places to reach the 63rd 
rank. India is the only major country to 
have moved up by 67 places in just 4 
years. FY 2019-20 also saw corporate 
tax cut being announced, further easing 
business environment. Government also 
announced significant rebates for new 

manufacturing units to attract global supply 
chains. Outbreak of COVID-19 would make 
growth environment challenging in first 
half of FY 2020-21 but liquidity measures 
announced by the government should help 
provide support.

Domestic data usage and use of digital 
platforms continue to gain traction in India. 
Reliance Jio has become the second largest 
single-country operator in the world. The 
extra-ordinary circumstances unfolding 
in 2020 has underscored the need for 
strong data networks. Increasingly, digital 
platforms have become critical for home, 
business and school connectivity. Digital 
transactions also continue to accelerate 
with UPI payments reaching 10% of GDP 
from just 0.7% of GDP in FY 2017-18, 
while credit card growth continued to be 
strong at 24% y-o-y. Similarly, personal 
credit remained strong at about 17% y-o-y 
reflective of the underlying consumption 
demand. While continuing to grow 
its organised retail platform, Reliance 
Retail is working to integrate producers/
manufacturers, supply chain, small 
merchants and consumers in a seamless 
digital ecosystem that will benefit all 
elements of the retail chain.

Highlights and  
Key Events

Reliance executed on the next phase of 
its growth journey in FY 2019-20, forging 
transformative partnerships across 
businesses.  In the Energy businesses, 
Reliance is working to complete the 
contours of a defining strategic partnership 
with Saudi Aramco (Aramco). Reliance 
and Aramco share a common outlook and 
vision on the evolution of the business in 
the future with emphasis on higher oil-to-
chemicals conversion. The partnership 
gives the refineries access to a wide 
portfolio of value accretive crude grades 
and enhanced feedstock security.  In the 
fuel retail business, Reliance and British 
Petroleum (BP) formed a new joint venture 
to grow the retail service station network 
and aviation fuels business across India. 

In Digital Services, Reliance is working 
with Microsoft to enhance adoption of 
leading technologies like data analytics, AI, 
cognitive services, blockchain, Internet of 
Things, and edge computing among small 
and medium enterprises.  Microsoft Azure 
cloud platform and Technology stack along 
with Jio’s connectivity infrastructure provide 
Indian enterprises world-class technology 
solutions to enhance competitiveness. 

Recognising the pivotal role of Jio in 
India’s digital transformation, Facebook 
has taken an equity stake in Jio Platforms.  
The strategic focus of the partnership is 
India’s micro, small and medium businesses, 
farmers, small merchants and small 
and medium enterprises in the informal 
sector. Additionally, the partnership seeks 
to empower people seeking various 
digital services.

Concurrent with the investment, Jio 
Platforms, Reliance Retail and WhatsApp 
also entered into a commercial partnership 
agreement to further accelerate Reliance 
Retail’s Digital Commerce business on the 
JioMart platform using WhatsApp and to 
support small businesses on WhatsApp.

In the current financial year, Reliance 
completed its first Rights Issue in 3 

decades.  It was the largest Rights Offering 
by a non-financial company globally in the 
last 10-years and enabled participation 
of all shareholders in growth businesses 
of Reliance. The Rights offering received 
an overwhelming response, despite the 
challenges presented by the lockdown. 
Overall subscription for the issue was at 
1.6x, representing a capital commitment of 
$11.2bn and public subscription was 1.22x

Through the Covid-19 crisis, Reliance 
operated its O2C facilities at near 100% 
by shifting products to export markets to 
sustain operating rates. Scale economics 
along with strong competitive cost 
positions across the chain helped Reliance 
sustain positive contribution through this 
unprecedented phase.

Apart from ensuring safety and well-being 
of employees through the pandemic, 
Reliance significantly stepped up support 
to the Community. The Covid-19 response 
included use of facilities for production of 
grades and equipment used in medical 
applications, steps to support state medical 
infrastructure and contributions to social 
efforts in helping marginalized communities 
and migrant workers. 

Reliance is geared to provide products and 
services needed by Indian consumers as 
the economy emerges from the lock-down.

The partnership between Jio and 
Facebook will empower farmers and 
small & medium businesses/enterprises/
merchants with various digital services.

27

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya JoshFINANCIAL PERFORMANCE AND REVIEW

Alok  
Agarwal

Srikanth  
Venkatachari

Anshuman 
Thakur

Saurabh 
Sancheti

Lalit 
Kasliwal

C. Borar

Dinesh 
Thapar

Raj 
Mullick

Robust performance for the year reflects benefits of 
our integrated Oil to Chemicals (O2C) value chain and 
the rapid scale-up of our consumer businesses. For the 
year, our O2C businesses reported resilient performance 
despite unprecedented macro challenges. Our O2C 
business has inherent strengths due to feedstock flexibility 
and cost competitive positions across products.  The 
cost economics also benefitted from the high operating 
rates we were able to maintain by leveraging our robust 
product placement capabilities. Our O2C business, with 
new partnerships, is well poised to pursue growth and 
sustainable value creation in the coming years.

Our consumer and technology led businesses continue 
to be guided by our obsession to provide the best value 

to our customers. Reliance Retail delivered robust 
performance with record revenues and EBITDA for the 
year. Our digital services business is recognised for 
having the nation’s widest 4G wireless network. Jio has 
continued on its unprecedented growth journey receiving 
overwhelming customer response for best-in-class mobile 
connectivity services. On combined basis, retail and digital 
services business EBITDA has increased by 49% compared 
to previous year.

We are steadfast in our commitment to capital discipline 
and financial strength. We remain focused on operating 
excellence, executing our growth projects, improving 
returns on assets and shareholder value enhancement.

FINANCIAL INFORMATION – CONSOLIDATED AND STANDALONE 

Particulars

Value of Sales and Services (Revenue)
EBITDA
Cash Profit
Segment EBIT
Net Profit
Cash and Marketable Securities
Tangible and Intangible Assets (Excluding Goodwill)
Gross Debt

US$1 = `75.665 (Exchange rate as on 31.03.2020)

*Excluding Exceptional Item

Consolidated

FY 2019-20
₹ in crore US$ in billion
87.1
6,59,205
13.5
1,02,280*
9.5
71,623*
9.4
71,294*
5.9
44,324*
23.2
1,75,259
83.5
6,31,505
44.4
3,36,294

FY 2018-19
₹ in crore
6,25,212
92,656
64,478
69,683
39,837
1,36,743
5,65,840
2,87,505

Standalone

FY 2019-20
₹ in crore US$ in billion
48.3
3,65,202
8.8
66,394*
6.2
47,089*
6.3
47,400*
4.6
35,148*
19.2
1,45,535
44.2
3,34,436
34.7
2,62,345

FY 2018-19
₹ in crore
4,01,583
67,676
48,485
54,602
35,163
1,12,302
3,14,745
1,61,720

REVENUE
Reliance achieved consolidated revenue of `6,59,205 crore (US$87.1 billion), an increase of 5.4%, as compared to `6,25,212 crore in 
the previous year. Increase in revenue was primarily on account of higher revenue from Consumer Business. Reliance’s consolidated 
revenue was boosted by robust growth in retail and digital services business, which recorded an increase of 24.8% and 40.7% in revenue, 
respectively as compared to the previous year. Revenues for the Refining and Petrochemical business declined in line with fall in average oil 
and product prices for the year.

PROFIT
Consolidated EBITDA for the year increased by 10.4% on a y-o-y basis to `102,280 crore as compared to `92,656 crore in the previous year. 
Consolidated EBITDA nearly doubled in the last five years. Profit After Tax (excluding exceptional items) was higher by 11.3% at `44,324 crore 

28

(US$5.9 Billion) as against `39,837 crore in 
the previous year.

SEGMENT REVIEW
Retail - Reliance Retail continues to grow 
in scale, driven by new store expansion 
across the geography, improving store 
throughput and favourable product 
mix. Operating leverage is resulting in 
release of strong operating cash flows to 
continue making requisite investments for 
securing future readiness and delivering 
profitable growth. The business continues 
to improve customer experience across all 
store concepts and focuses on providing 
unmatched value proposition, which has 
resulted in robust growth in footfalls and 
operating metrics. Roll-out of the Digital 
Commerce initiative will open up further 
growth opportunities for the organised 
retail business, leveraging the best of our 
consumer and digital platforms.

Organised Retail revenues grew by 24.8% 
y-o-y to ` 1,62,936 crore. Segment EBITDA 
for FY 2019-20 grew by 55.7% y-o-y to 
` 9,654 crore. EBITDA margins improved 
130 bps to 6.6% boosting operating 
profitability. Reliance Retail further 
consolidated its leadership position and is 
India’s largest, most profitable and fastest 
growing retailer.

Digital Services - Reliance Jio has been 
the key catalyst in creating the broadband 
data market in India. It is now the #1 ranked 
mobile telecom operator in the country by 
both Adjusted Gross Revenue (AGR) and 
subscribers. Building on this success, Jio 
is rolling out its state-of-the-art wireline 
services across Homes and Enterprises. 
All this will help lay a strong foundation for 
offering platform based digital services. To 
further facilitate this from the perspective 
of business organisation, Jio has 
consolidated all its technology capabilities, 
investments and connectivity business 
into a single holding company called Jio 
Platforms Limited.

The business recorded revenues of 
` 68,462 crore, as against ` 48,660 crore 
in previous year, with year-end subscribers 
base at 387.5 million. Reliance Jio reported 
strong financial performance for the year. 
Segment EBITDA was at `22,517 crore 
for the year, as against `15,341 crore 
in previous year

The fallout of the global pandemic 
impacted commodity markets and prices 
in the last quarter of FY 2019-20. Despite 
the challenging industry conditions, Oil 
to Chemicals (O2C) business delivered a 
resilient performance.

Refining and Marketing – Revenue 
(including inter segment transfers) 
decreased by 1.6% y-o-y to ` 3,87,522 
crore (US$51.2 billion). Segment EBITDA 
decreased by 6.1% to `24,461 crore (US$3.2 
billion). The impact in revenue was because 
of lower price realisation in domestic and 
export markets due to fall in crude prices. 
GRM for FY 2019-20 stood at US$8.9/
bbl, outperforming Singapore complex 
margins by US$5.7/bbl.

Petrochemicals – Revenue (including inter 
segment transfers) decreased by 15.6% 
y-o-y to ` 1,45,264 crore (US$19.2 billion), 
primarily due to lower price realisations with 
weaker demand in well-supplied market. 
Segment EBITDA decreased by 18.3% to 
`30,933 crore (US$4.1 billion) due to lower 
margins in key products - Paraxylene, MEG, 
PET, Polypropylene and Polyethylene.

Oil and Gas – Revenues decreased by 
35.8% y-o-y to ` 3,211 crore. Volumes from 
domestic upstream fields and US shale 
were lower on account of natural decline 
and slowdown in development activity. 
Segment EBITDA was at `353 crore as 
against `1,642 crore in the previous year. 
For the year, domestic production (RIL 
share) was at 38.8 BCFe, down 34.1% y-o-y 
and US Shale production (RIL Share) was 
80.4 BCFe, down 14.9% y-o-y basis.

OTHER FINANCIAL HIGHLIGHTS
Other Income was at ` 13,956 crore 
(US$1.8 billion) as against ` 8,386 crore in 
the previous year, primarily on account of 
interest income.

Finance Cost was at ` 22,027 crore (US$2.9 
billion) as against ` 16,495 crore in the 
previous year. The increase was primarily 
on account of higher loan balances, 
currency depreciation and lower interest 
capitalisation on account of commissioning 
of digital projects.

Depreciation (including depletion and 
amortisation) was higher by 6.1% to 
` 22,203 crore (US$2.9 billion) as compared 
to ` 20,934 crore in the previous year. 
Increase in depreciation was primarily on 

account of capitalisation of Gasification and 
digital services projects.

Basic Earnings Per Share (EPS) for the year 
ended March 31, 2020 (before exceptional 
items) was at ` 70.66 as against ` 66.82 
in previous year. Basic Earning Per Share 
for the year ended March 31, 2020 (after 
exceptional item) was at ` 63.49 as against 
` 66.82 in previous year.

The Board of Directors of the Company has 
recommended dividend of ` 6.5/- per fully 
paid up equity share of ` 10/- each.

Reliance’s fixed assets (excluding goodwill) 
stood at ` 6,31,505 crore (US$83.5 billion) 
as on March 31, 2020. This includes RIL 
Standalone’s fixed assets of ` 3,34,436 
crore and balance of ` 2,97,069 crore in its 
subsidiaries mainly Reliance Jio, Reliance 
Holding USA and Reliance Retail.

Capital Expenditure for the year ended 
March 31, 2020 was ` 77,444 crore (US$10.2 
billion), including exchange rate difference. 
Capital expenditure was principally on 
account of the digital services business, 
projects in the petrochemicals and 
refining business and in the organised 
retail business.

Reliance’s Gross Debt was at ` 3,36,294 
crore (US$44.4 billion). This includes 
standalone gross debt of ` 2,62,345 crore 
and balance in key subsidiaries, including 
Reliance Holding USA (` 36,254 crore), 
Reliance Jio (` 23,242 crore), Reliance 
Retail Group (` 4,618 crore), Independent 
Media Trust Group (` 3,265 crore), Reliance 
Sibur Elastomers Pvt Ltd (` 2,478 crore) 
and Hathway Cable and Datacom Limited 
(` 1,975 crore).

Cash and Marketable Securities were 
at ` 1,75,259 crore (US$23.2 billion) 
resulting in net debt at ` 1,61,035 crore 
(US$21.2 billion).

RIL’s standalone Revenue for FY 2019-20 
was ` 3,65,202 crore (US$48.3 billion), a 
decrease of 9.06% on y-o-y basis. Profit 
after tax was at ` 30,903 crore (US$4.1 
billion) a decrease of 13.2% against ` 35,163 
crore in the previous year. Basic EPS on 
standalone basis (before exceptional 
item) for the year was ` 55.45 as against 
` 55.48 in the previous year. Basic EPS on 
standalone basis (after exceptional item) for 
the year was ` 48.75 as against ` 55.48 in 
the previous year.

29

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshManagement Discussion and Analysis (contd)
BUSINESS PERFORMANCE

Retail

VISION

MISSION

To be the most admired and 
successful organised retail 
company in India that enhances 
the quality of life of every Indian

•  Provide millions of customers with unlimited 

choice, outstanding value proposition, superior 
quality and unmatched experience across the 
full spectrum of products and services

•  Serve the entire spectrum of Indian society i.e. 
from households, kiranas and traders, to small 
and medium enterprises and large corporations

•  Reach the length and breadth of the country 
through our physical and digital distribution 
platforms

•  Enable the choice, opportunity and livelihood of 
our supplier ecosystem consisting of producers, 
farmers, artisans, craftsmen and manufacturers

•  Generate direct and indirect employment 

opportunities with skill transformation and 
talent development on an unprecedented scale

`1,62,936 CRORE

Revenue for FY 2019-20, 
growth of 24.8% y-o-y

`9,654 CRORE

EBITDA for FY 2019-20, 
growth of 55.7% y-o-y  

In-store 
brands

Store and service 
concepts

Exclusive 
partnerships

Consumer Electronics 

Consumer Electronics 

Fashion & Lifestyle

Fashion & Lifestyle

Grocery

Grocery

30

31

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshSubramaniam V.

Isha  
Ambani

Akash 
Ambani

Brian 
Bade

Damodar 
Mall

Akhilesh 
Prasad

Anant 
Ambani

Shawn 
Gray

Darshan 
Mehta

Sunil 
Nayak

Kaushal 
Nevrekar

 Ashwin 
Khasgiwala

Dinesh 
Thapar

Jayant 
Bhalerao

Dr. Vinodkumar 
Dhanuka

 Bijay 
Sahoo

Gulur 
Venkatesh

FY 2019-20 has been a growth year for Reliance 
Retail with all consumption baskets consistently 
delivering on business strategy. Current 
positioning of the business and the business 
momentum is highlighted in the following points: 

1.  In the backdrop of slowing economy and tepid 
consumer sentiment brought out by the onset 
of COVID 19, Reliance Retail delivered robust 
and competitive performance with steady 
margin improvement. 

2.  Business continues to grow in scale, driven by new 
store expansion across the geography, improving 
store throughput and favourable product mix. 

3.  Operating leverage is resulting in release of strong 
operating cash flows to continue making requisite 
investments to secure future readiness and 
delivering profitable growth alongside. 

4.  Business continues to improve customer 

experience across all store concepts and focuses 
on providing unmatched value proposition, which 
has resulted in robust growth in footfalls and 
operating metrics. 

5.  Reliance Retail is aiming to capture a sizable share 
of the large untapped consumption opportunity 
in the country through physical stores, digital 
platforms and B2B channels. 

32

PERFORMANCE

R  Revenue (` in crore)  P  EBITDA (` in crore) 

 Number of stores  

 CAGR

2,621

3,245

3,616

7,573

10,415

11,784

  56%

  64%

  35%

R

P

STRATEGIC ADVANTAGES AND COMPETITIVE STRENGTH

Rapid execution capabilities
Reliance Retail’s meticulous planning, frugal approach, large scale and 
rapid execution has been the major driver of robust growth with capital 
efficiency y-o-y. The year has seen launch of over 1,500 stores across 
concepts demonstrating Reliance Retail’s superior execution skills. 
SMART Point, a neighborhood store concept took less than 45 days 
from design conceptualisation to launch during which 18 stores were 
opened across Thane, Navi Mumbai and Kalyan in Maharashtra.

Integrated value chain 
Reliance Retail’s integrated value chain ensures seamless distribution 
across demand markets through supply chain efficiencies. Reliance 
Retail’s farm to fork model with interventions at the farm level to 
procure fresh fruits and vegetables every day from farmers;  fiber 
to wardrobe model for fashion & lifestyle, design to install and after 
sales service model in consumer electronics are fully integrated value 
chains which ensures direct control over product quality with sourcing 
benefits and stronger consumer value proposition.

Largest customer franchise
Reliance Retail has the largest customer franchise of over 125 
million registered customers who patronise all its diverse store 
concepts. Reliance Retail serves millions of customers every week 
who visit the stores and make them an important part of their 
shopping mission. 

Extensive physical reach
Reliance Retail continues to penetrate further into smaller 
towns through new store expansion across all store concepts. 
Reliance Retail stores enjoy first mover advantage in a 
large number of markets which remain underserved by 
organised retail.

Exposure to key consumption baskets with fairly 
spread revenues
Reliance Retail’s store concepts span across all major consumption 
baskets which accounts for over 80% of consumption needs of Indian 
households. This enables Reliance Retail to touch and improve the 
lives of its consumers across diverse needs. 

Partner of choice
Reliance Retail operates the largest portfolio of esteemed 
international partner brands.

33

BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh01,31,2501,75,00087,50043,7500FY 2015FY 2016FY 2017FY 2018FY 2019FY 20209,0006,0003,00012,00017,6407842,529 6,201 9,65469,1981,30,5661,62,9361,17933,76585721,075RELIANCE RETAIL OPERATING MODEL

Design &  
Develop  
Solutions

stem

n
ig
y
s
s
e
o
D
c
E

Need  
Gap &  
Planning

Buying

V endor   
E c o system 

Moving

m 

el 
n
E cosyste
C han

Selling

Custo m e r    
  Franc h i s e  

Data 
Analytics

Buying
Vendor Ecosystem 
Comprehensive network 
of vendors from farmers to 
large enterprises 

Channel Ecosystem
Comprehensive network 
of vendors from farmers to 
large enterprises

Moving
Efficient and seamless supply:

•  Direct delivery to stores 

from chain network, fleet of 
vehicles and logistic partners
•  Direct delivery to stores from 

suppliers in select cases

Selling
Providing anytime, anywhere, 
shopping experience through 
stores, e-com, connected kiosks 
and catalogue sales; after 
sales service through resQ and 
dedicated customer care

Data Analytics 
Serving individuals, kiranas, 
hotels, restaurants, caterers and 
B2B customers; engagement 
through loyalty programme, 
enriching shopping experience 
through consumer insights

Design & Develop  
Solutions
Combination of inhouse and 
external design support for  
product development

  Leveraging technology backbone 

across entire value chain and 
integrated IT systems

Inhouse engineering, procurement 
and construction team supporting 
rapid expansion

People — microservices 
organisation with defined roles and 
responsibilities

MARKET OVERVIEW
India’s retail market is estimated at US$822 
billion in FY 2019-20 and is expected to 
grow at a CAGR of 10% over next 5 years 
to reach US$1,315 billion by FY 2024-25. 
The penetration of organised retail market 
is estimated at 11% in FY 2018-19 and is 
expected to grow to 17% by FY 2024-25E. 
The organised retail market is estimated at 
US$89 billion in FY 2018-19 and is expected 
to grow at a CAGR of 21% over next 5 years 
to reach US$230 billion by FY 2024-25E.

BUSINESS OVERVIEW
Reliance Retail is India’s largest and most 
successful retailer. In just 14 years of 
launch, Reliance Retail has accomplished a 
feat which no other retailer has achieved. 
Reliance Retail touches every aspect of its 
consumers’ life from morning to evening, 
food to fashion, items of necessities to 
luxuries of life, cities to towns, online to 
offline and much more, enabling the ease 
of living for every Indian. Reliance Retail is 
not only India’s foremost retailer, but it has 
emerged as the fastest growing retailer in 
the world and features among the top 100 
retailers globally1. 

Reliance Retail has established its business 
across five key consumption baskets of: 
a) Consumer Electronics, b) Fashion & 
Lifestyle, c) Grocery, d) Petro Retail and  
e) Connectivity with deep business moats. 
The dimensions of the business span across 
11,784 physical retail stores across 7,000+ 
towns and cities, direct to consumer, Digital 
commerce channels and B2B channels 
serving millions of Indian consumers 
across underserved markets. The adjacent 
table sets out the spread of Reliance 
Retail’s business. 

1Deloitte Global Powers of Retailing 2020

34

Total area

28.7 MILLION SQFT

Total store count

11,784 STORES

West

538

261

2,343

3,142 STORES
7.6 MILLION SQFT 

South

337

932

2,094

3,363 STORES
11.3 MILLION SQFT 

North

108

 566

2,022

2,696 STORES
5.4 MILLION SQFT 

East

350 91

2,142

2,583 STORES
4.4 MILLION SQFT 

 Consumer Electronics 

 Fashion & Lifestyle 

 Grocery

Consumption Basket

# of stores

# of stores share

# of Towns and 
Cities

FY 2019-20 
Footfalls (Cr)

Consumer Electronics

Fashion & Lifestyle

Grocery

Total

* includes stores of partner brands under joint ventures

8,601

2,386*

797

11,784

73.0%

20.2%

6.8%

100.0%

7,000+

450+

180+

7,000+

23

17

24

64

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BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
CONSUMER ELECTRONICS
The Consumer Electronics market is 
estimated at US$53 billion in  
FY 2019-20 and is expected to grow at a 
CAGR of 11% over next 5 years to reach 
US$91 billion by FY 2024-25. The organised 
Consumer Electronics market is estimated 
at US$18.2 billion in FY 2019-20 with a 
penetration of 34%.

Reliance Retail is India’s largest Consumer 
Electronics retailer with an extensive 
physical store network. The key proposition 
of Reliance Retail’s store concepts is 
centered around ‘Service’, ‘Solution’ 
and ‘Consumer Experience’. Reliance 
Digital is an experiential store concept 
where consumers can touch, feel, use 
and experience the products. Reliance 
Digital takes care of entire lifecycle needs 
of a consumer right from identifying the 
need gap, narrowing down the solution, 
suggesting product choices, to pre and 
post installation support to the customers 
through its service arm resQ.

Reliance Digital is India’s largest big 
box retail chain offering wide range of 
products across all key categories of 
mobiles, computing, household appliances 
such as televisions, washing machines, 
air conditioners, coolers, refrigerators, 
cameras, speakers, and many more. 

resQ is India’s only ISO 9001 certified 
electronics service brand. With 171 service 
centers, resQ provides multi-brand, multi-
product service including installation, 
repairs, maintenance and comprehensive 
resQ care plans to consumers thereby 
providing a one stop solution to consumers. 

Reliance Digital offers exclusive value 
for money products under its own 
brands ‘Reconnect’, ‘Jio Phone’ and 
‘LYF’, exclusive brands ‘BPL’, ‘Sharp’ and 
‘Kelvinator’ under long term collaboration 
arrangements and SKUs from all the leading 
Consumer Electronics brands. The core 
business model of Reliance Digital is to 
offer latest, exclusive and sophisticated 
products to consumers, in an all under 
one roof experiential store environment, 
at attractive price points and leverage its 
supply chain, partnerships with leading 
Consumer Electronics brand partners 
and financing partners to offer a win-win 
proposition for all. 

Jio Stores offers connectivity and mobility 
solutions to consumers with over 8,100 
stores across 7,000+ towns and cities. Jio 
Stores act as an interface offering Reliance 
Digital’s catalogue of offerings, through a 
‘phygital’ experience to consumers. Close 
to 10% of Jio store’s revenues come through 
catalogue sales.

A glimpse of how Reliance Retail 
approaches consumer electronics 
consumption baskets is outlined in the 
below infographic:

APPROACH TO BUSINESS – CONSUMER ELECTRONICS

1  Customers needs,
  Evolving technology trends, 

Upcoming seasons

2  Develop complete solution 
based on product, price, 
service and experience

3  Planning and working 

backwards with sourcing 
partners offering exclusive 
SKUs, unmatched solutions

7

4  Develop affordability 
programs by working 
with banks and financing 
partners

8

6

1
1

Consumer  
Electronics

5

2

4

5  Facilitate “touch, try, feel 
and interact” for better 
customer experience. Train 
customer service associate 
for selling personalised 
solutions. Develop own 
brand products to cross sell / 
upsell / add-on solutions

3

6  Keep in mind regional 

preferences to offer focused 
assortment

7  Comprehensive service 
through resQ, Cross sell 
resQ Service plans

8  Gather 3600 feedback,  

analyse data for 
improvements

FASHION & LIFESTYLE
The Fashion & Lifestyle market is estimated at US$139 billion in FY 2019-20 and is expected to grow at a CAGR of 11% over next 5 years 
to reach US$233 billion by FY 2024-25. The organised Fashion & Lifestyle market is estimated at US$40 billion in FY 2019-20 with a 
penetration of 29%. 

Reliance Retail is the largest fashion & lifestyle retailer in India with offerings across all income segments covering value, mainstream, 
premium, affordable luxury and luxury. Reliance Retail manages end to end value chain across apparel, footwear, accessories, toys and 
much more through bouquet of store concepts. A glimpse of how Reliance Retail approaches fashion & lifestyle business is outlined in the 
below infographic

APPROACH TO BUSINESS – FASHION AND LIFESTYLE

1  Customers needs,
  Evolving fashion trends,  
Trends’ fashion forward 
ethos

2  Wider yet regional focus 
keeping in mind diverse 
customers

7

3  Develop value proposition 
based on price expectations

4  Working backwards with 

sourcing partners

8

6

1

Fashion and 
Lifestyle

5

2

4

5  Focus on value engineering

•  To maximise quality
•  To minimise cost
•  To speed up processes

6  Increase number of drops 
per season and offer fresh 
fashion across stores for 
returning consumers

3

7  Increased customer 

following

8  Gather 3600 feedback,  

analyse data for 
improvements

Trends is the flagship store concept of 
Reliance Retail democratising fashion for 
millions of Indian consumers. Acceptance 
of Trends concept by its consumers has 
further helped it to nurture engaging 
store concepts of Trends Woman, Trends 
Man, Trends Junior and Trends Footwear. 
Together, Trends is India’s largest fashion 
retail chain operating over 1,400 stores.

Trends predominantly sells own brand 
products, which constitute over 70% of its 

sales. The core business model of Trends is 
dogged upon providing best and latest of 
fashion trends to consumers at compelling 
price points backed by an integrated value 
chain that ensures high quality products 
with optimisation from sourcing till delivery 
of products to consumers. This approach 
ensures early break-even for most Trends 
stores and contribute to the overall 
profitability of the business. At the same 
time, a curated blend of select third-party 
brand offerings add to the choices and 
comparison for the consumers.

Trends has developed a robust portfolio 
of over 20 own brands such as Avaasa, 
DNMX, Netplay, Performax, Teamspirit, etc. 
to cater to diverse tastes and preferences 
of customers. Today, many of these 
brands have an annual turnover of over 
` 500 crore making them comparable to 
many national and international brands 
operating in the market.

36

37

BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshRELIANCE RETAIL FASHION PYRAMID

y
r
u
x
u
L

l

e
b
a
d
r
o
ff
A

y
r
u
x
u
L

i

m
u
m
e
r
P

m
a
e
r
t
s
n
a
M

i

l

e
u
a
V

Under the Trends umbrella, Reliance Retail 
operates Trends Small Town, which is a 
smaller sized store measuring about 5,000 
sq. ft. on an average, offering focused range 
of products for dressing needs of entire 
family. The store concept is addressed to 
Tier III and Tier IV towns, where larger sized 
quality real estate may be either difficult to 
find or may be inefficient to operate. Trends 
Small Town concept has been well received 
by its customers and has scaled up to 240 
stores across 200+ towns in a short time. 

Trends Footwear is a family footwear 
store concept offering affordable and 
fashionable footwear for everyday needs. 
The stores offer a range of value for money 
merchandise under own brands and a wide 
variety of footwear and accessories across 
all leading footwear brands.

In addition, Trends operates three apparel 
store concepts: Trends Woman, Trends Man 

and Trends Junior. These are destination 
stores for women, men and kids (aged 0-14 
years) respectively and offers apparel, 
footwear & accessories in differentiated 
store environment. 

Project Eve is an experiential women’s 
only store concept positioned in the mid 
to premium segment. The store offers 
apparel, beauty & cosmetics, accessories, 
footwear, in-store salon and a café, all 
under one roof to address entire wardrobe 
needs of a woman.

The Jewellery market is estimated at US$65 
billion in FY 2019-20 and is expected to 
grow at a CAGR of 11% over next 5 years 
to reach US$111 billion by FY 2024-25. The 
organised Jewellery market is estimated 
at US$20 billion in FY 2019-20 with a 
penetration of 31%. Crafted on the pillars 
of purity, trust, transparency and quality, 
Reliance Jewels is a chain of premium 

jewellery stores present across 60+ towns 
and cities offering wide variety of fine 
jewellery collections.

To cater to the needs of India’s millennials 
to Generation-Z, Reliance Retail has 
created a curated fashion platform AJIO. 
It offers over 2,50,000 styles of curated 
collections across own brand and 1,400+ 
national and international brands. AJIO 
provides seamless shopping experience to 
customers through e-com website, mobile 
app, physical outlets inside Trends, and 
endless aisle kiosks. 

Reliance Retail operates over 650 stores 
across a portfolio of 46 revered exclusive 
international partner brands. It has set up, 
built and ‘glocalised’ international brands 
such as Armani, Diesel, Brooks Brothers, 
Marks & Spencer, Muji, Mothercare 
and many more. 

GROCERY
The Food & Grocery market is estimated 
at US$545 billion in FY 2019-20 and is 
expected to grow at a CAGR of 9% over 
next 5 years to reach US$850 billion by  
FY 2024-25. The organised food and 
grocery market is estimated at US$21 billion 
in FY 2019-20 with a penetration of 3.7%.

Reliance Retail is the largest grocery 
retailer in India with a presence of 797 
stores across 180+ towns and cities. 
Reliance Retail endeavors to bring 
extensive selection of fresh produce, items 
of daily use and general merchandise 
in a modern setting and at an attractive 
value proposition. In order to achieve this, 
Reliance Retail operates four engaging 
store concepts viz. Reliance Fresh, Reliance 
SMART, SMART Point and Reliance Market, 
delivering benefits of modern shopping 
experience to consumers. 

Reliance Fresh is the neighbourhood store 
offering daily needs and essential items 
across fresh foods, staples, FMCG, home 

and personal care and much more with 
a focus on offering convenience, quality 
produce and ensuring availability. 

Reliance SMART is a destination store 
concept offering wide variety of products 
across fresh foods, staples, FMCG, home 
and personal care, beauty & cosmetics, 
value apparel & footwear, general 
merchandise and much more in an all under 
one roof setting. 

SMART Point, a smaller avatar of SMART 
store, is a one stop multi-purpose 
store concept housed in residential 
neighborhoods offering SMART’s price 
promise across all grocery needs, pharmacy 
and assisted Digital commerce. 

Reliance Market is the wholesale cash and 
carry store concept serving households, 
kiranas, hotel, restaurants and catering 
(HORECA), institutions and B2B member 
partners. Reliance Market is the largest 
cash and carry chain operating over 52 
stores across 46 cities. 

Reliance Retail has developed wide 
range of own brand products across 
various categories such as staples, food 
FMCG, home & personal care and general 
merchandise. Best Farms, Good Life, Masti 
Oye, Kaffe, Enzo, Mopz, Expelz, Home 
One, Graphite, RelGlow, among others are 
some of the brands that have been well 
received by consumers.

The inherent strength of Reliance Retail’s 
grocery business model arises from its 
farm-to-fork grocery value chain. Reliance 
Retail has directly partnered with tens of 
thousands of farmers and small vendors 
which ensures that quality produce is made 
available at its stores through ground level 
interventions, supply chain efficiencies, 
lower wastages compared with traditional 
trade channels, and an agile movement of 
produce to consumers, thereby ensuring 
shared prosperity. 

A glimpse of how Reliance Retail 
approaches grocery business is outlined in 
the below infographic:

APPROACH TO BUSINESS – GROCERY

1  Customers needs,
  Fresh foods, Daily items,
  Occasional and seasonal 

needs

2  Ensuring availability through 
focused inventory planning

3  Partnerships with  

7

manufacturers, farmers and 
access to mandis for efficient 
procurement. Interventions 
across the value chain to 
ensure quality produce

4  Improve store environment, 
carry out focused marketing 
campaigns, Train customer 
service associates for cross  
sell / upsell

8

6

1

Grocery

5

2

4

3

5  Develop own brand products 
through vendor ecosystems 
to cross sell / upsell

6  Keep in mind regional 

preferences to offer focused 
assortment

7  Leveraging store network 
to deliver products to  
channel partners 
and doorsteps of the 
consumers

8  Gather 3600 feedback,  

analyse data for 
improvements

38

39

BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh 
 
Technology 
transformation of  
physical retail

Upward income 
mobility to drive growth 
across all categories

Millennial and  
Generation Z preferences 
to shape the market

PETRO RETAIL
Reliance Retail is a leading private sector 
petro retail operator with 519 owned Petro 
Retail outlets. These outlets are spread 
across India with a focus on serving 
highway corridors between major cities.

Reliance Petro Retail outlets yield 
significantly higher volumes than industry 
average led by efficient processes, 
technology backbone and well-trained 
employees. The petro outlets offers diesel, 
petrol and LPG to its customers with a focus 
to serve high quality fuels.

CONNECTIVITY
Reliance Retail works as the Master 
Distributor for Jio connectivity services. The 
distribution network comprises over 8,100 
Jio stores and vast network of retailers 
across the country for new customer 
acquisition and recharges.

MEGATRENDS AND BUSINESS RESPONSIVENESS

Mega trend

Description

How Reliance Retail is Geared up

“Connectedness” or digitally 
influenced consumption 
will become the norm

Consumers use digital platforms 
for product discovery and pre-
purchase research.

Providing omni-channel experience with 
flexibility of pick up and/or return from home/
nearest store. Leveraging wide variety of 
media including social media to engage and 
influence consumer.

Connecting physical and digital spaces, with 
endless aisle kiosks and multiple payment 
modes with real-time analytics support

Blending physical and digital 
experience to acquire, engage and 
serve customers and reduce cost of 
operations with positive influence on 
revenue and margin

140 million households move into the 
middle class and another 20 million 
move into the high-income bracket 
driving discretionary consumption

Presence across all key consumption baskets 
with leaderships in all store concepts. Offering 
unmatched value proposition across full 
spectrum of products and services.

Business will have richer, more 
willing buyers, but these buyers will 
be highly informed and make very 
specific choices for themselves and 
their families.

Catering to tastes and preferences of diverse 
nature of customers through engaging store 
concepts such as Trends Woman, Trends Man, 
and omni-channel presence.

Competition among online 
and offline retailers to 
partner with Kirana stores

Partnering with Kirana eases last mile 
logistics, builds customer connect 
and solves hyper-local problem for 
online retailers. It adds touchpoints for 
offline retailers.

Reliance Retail is establishing its Digital 
Commerce Platform to serve consumers 
in partnership with traditional retailers. 
Launched pilot phase  
of JioMart during the year.

FINANCIAL AND OPERATIONAL PERFORMANCE  

Parameter

Revenue

EBITDA

EBITDA Margin*

EBIT

EBIT Margin

* EBITDA margin is on net revenue

40

FY 2019-20
(` in crore)

1,62,936

9,654

6.6%

8,263

5.1%

FY 2019-20

(US$ in million)

21,534

1,276

1,092

FY 2018-19
(` in crore)

1,30,566

6,201

5.3%

5,546

4.2%

% change

Y-o-Y

24.8%

55.7%

49.0%

Reliance Retail achieved a turnover of 
` 1,62,936 crore in FY 2019-20, registering 
a growth of 24.8% y-o-y. EBITDA margin 
improves to 6.6% vs 5.3% last year. The 
business delivered an EBIT of ` 8,263 
crore in FY 2019-20, registering a growth 
of 49% y-o-y.  

Reliance Retail operated 11,784 retail stores 
in over 7,000 towns and cities covering an 
area of 28.7 million sq. ft. as on 31st  March 
2020. Reliance Retail operated 519 petro 
retail outlets as on 31st  March 2020.

BUSINESS PERFORMANCE 
Reliance Retail demonstrated yet another 
year of highest ever revenue, EBITDA and 
margin expansion despite challenging 
market environment, slowing consumer 
demand, and COVID-19 disruption towards 
the end of the year. This robust business 
performance is backed by consistent 
strategy, sharp operational execution and a 
customer centric approach.

REVENUE
Business performance has been broad 
based with growth delivered across all 
categories. The revenue growth continues 
to be built around a balanced mix of healthy 
like for like sales from existing stores, 
bolstered by new customers acquired 
from a rapid expansion of stores across 
consumption baskets and geographies. 
The gains of modern retail are being 
brought to the real ‘Bharat’ as more than 
2/3rd of stores are operated in Tier II, Tier III 
and Tier IV towns.

Business model is witnessing the benefits 
of operational efficiencies with margin 
growth outpacing the exponential revenue 
growth. The margins continue to improve 
across all consumption baskets backed 
by improving store productivity, favorable 
product portfolio mix, sourcing benefits 
and operational efficiencies. Further, 
initiatives centered around process 
improvements, use of technology and 
training are helping optimise costs and 
enhance store throughput resulting in 
margin improvement.

REVENUE MIX
(` in crore)

Change y-o-y

9

10

27

FY 2019-20
`1,62,936

FY 2018-19
`1,30,566

34

9

33

21

18

30

9

Consumption Basket

  Consumer Electronics

  Fashion & Lifestyle

  Grocery

  Connectivity

  Petro Retail

FY 2019-20
44,625

Change y-o-y
5,440

% Growth y-o-y
14%

13,552

34,601

55,943

14,215

2,624

11,187

12,207

912

24%

48%

28%

7%

Reliance Digital

41

BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshAs the business is scaling up further, 
benefits of operating leverage are providing 
significant headroom for the business to 
continue making requisite investments to 
secure its future readiness, whilst delivering 
profitable growth alongside. Expansion 
of the business in Tier 3 / Tier 4 markets 
and early break even witnessed in these 
markets reflect this feat. 

In Consumer Electronics, the business 
continued to pursue physical store 
expansion and opened 605 stores during 
FY 2019-20. Reliance Digital continues 
to march ahead of its competition and 
crossed a milestone of 400 stores. Business 
registered robust growth which was driven 
by focused strategy, marketing campaigns, 
superior customer experience, exclusive 
product SKUs, partnerships with leading 
financial institutions for consumer financing, 
strong festive season footfalls and big 
days performance. 

Reliance Retail entered into a long-term 
exclusive brand licensing arrangement 
with Kelvinator and BPL. The arrangement 
grants Reliance Retail an exclusive 
manufacturing, marketing and distribution 
right in India for a range of products 
covering consumer electronics, durables 
and accessories. 

SMART Superstore

42

consistency in supplies. Reliance Retail 
has also been a growth catalyst for many 
regional brands in developing innovative 
products, packaging designs and in 
expanding their markets.

OUTLOOK
Reliance Retail is now embarking on a 
journey to transform traditional retail 
through its JioMart Digital Commerce 
Platform. The roadmap to this journey 
requires Reliance Retail to establish a 
complex yet robust physical and digital 
pan-India infrastructure and neatly weave 
this network to a smooth, sound and 
responsive operating system, which will 
enable Reliance Retail to serve consumers 
in partnership with traditional retailers.

Reliance Retail has commenced taking 
strides towards this with the launch of 
pilot phase of JioMart in select cities. It 
provides omni-channel experience to 
consumers who can place orders through 
alternative ways including Whatsapp which 
will be served by merchant partners. It is 
aimed at changing the entire customer 
journey in ways that even consumers who 
are not comfortable with digital channels 
become comfortable with JioMart. JioMart 
acts as a centralised procurement and 
delivery platform between manufacturers 
and merchant partners. JioMart enables 
digitisation of merchants through Jio PoS 
at the backend and JioMart app at the 
frontend. As for the pilot, Reliance Retail has 
commenced onboarding merchant partners 
in a limited geography. 

Reliance Retail will continue to invest in 
expanding the existing store network 
and enhance core capabilities including 
omni-channel solutions, innovative store 
concepts, enhancing store environment for 
providing immersive customer experience, 
leveraging customer insights through use of 
sophisticated technology and much more to 
consolidate its market leadership across all 
consumption baskets and store concepts.

In Fashion and Lifestyle, Trends continues 
to carry out fastest store expansion among 
fashion retailers in India and opened over 
500 stores during FY 2019-20. Overall, 
the Fashion & Lifestyle business crossed 
2,000 store mark. 

AJIO continues to witness superlative 
growth across all operating parameters 
viz. web visits, assortment listing, browsing 
time, number orders, among others. The 
business continues to strengthen its O2O 
(offline-to-online) capabilities through 
in-store couponing, endless aisle kiosks 
across 841 Trends and extension stores, 
direct deliveries from 350 Trends and 70 
Trends Footwear stores. 

Reliance Brands acquired the iconic British 
Toy retailer Hamleys. With over 250 years’ 
history, Hamleys is oldest toy retailer in 
the world, bringing smiles and laughter 
to children all over the world. During the 
year, Reliance Brands announced a JV with 
Tiffany & Co, American luxury jeweller and 
specialty retailer, JV with WOMO | Bullfrog, 
the premium Italian men’s cosmetics brand 
and exclusive partnerships with British 
Footwear and Handbags brand Kurt Geiger. 

The market for traditional jewellery 
retailers faced headwinds during the year, 
whereas customer centric modern trade 
retailers witnessed growing demand. 
Business believes this movement to 
be a secular trend. To capitalise on this 
market opportunity, Reliance Jewels 
nearly doubled its reach from 143 stores 
to 241 stores.  

In Grocery, the business accelerated the 
pace of expansion with 98 SMART stores 
launches during the year, taking total 
SMART store count to over 250 stores. 
Almost half of the SMART stores are in 
Tier II and smaller towns and have shown 
equally robust customer traction and sales 
throughput as the stores in metro cities. 

A new store concept SMART Point was 
executed in a record 45 days’ time from 
concept ideation to launch. The business 
continues to strengthen merchandising 
capabilities through stronger ties with 
vendor partners – exclusive product 
launches, exclusive pack sizes and 

People 

Products*

Places

1,39,000+ 
employees

27 YEARS
average age

24%
Women employees

2,000+
Differently abled employees

48 YEARS
Leadership age

10% 
Women leaders

2 CRORE
units of electronics

16 CRORE 
garments

262 CRORE 
units of grocery

65 CRORE 
vehicles refueled

46 
International partner brands

* Scale of Annual Sales

11,784 
stores

7,000+
towns and cities presence

28.7 MILLION SQ. FT
of retail space

328
Warehouses and DCs

310 MILLION CU. FT
of warehousing space

171
resQ service centers

FUTURE READYING THE BUSINESS FOR A POST COVID-19 WORLD   

Reliance Retail promptly addressed many 
of the challenges posed by COVID-19 
disruptions through numerous initiatives 
and actions. It ensured security of its 
employees through daily monitoring 
of diagnostic symptoms, assistance 
to employees in case of medical 
emergencies, early disbursement of 
salaries, protective gear for on-ground 
staff, recognition of heroes for their 
exceptional service through newsletters 
and much more. Business ensured that 
more than 98% of the grocery stores 
were operational, sufficiently stocked 
with essentials and re-aligned store 
layouts for quick service. It increased 
capacity for home delivery, enabled 
“buy online pick up in store” to prevent 
crowding at stores, introduced “combos” 
to reduce shopping time and launched 
bulk ordering for residential societies. 
Business ensured supplies across the 
entire ecosystem and delivered essentials 
to various state governments, and NGOs 

for welfare initiatives in partnership with 
Reliance Foundation. 

As much as COVID-19 was a disruption, 
the business also viewed it as an 
opportunity to strengthen its partnership 
with kirana ecosystem. During the 
lockdown JioMart provided uninterrupted 
services to kiranas across Navi Mumbai, 
Thane and Kalyan and witnessed order 
flow increase of 4x times of pre-lockdown 
period. JioMart also commenced 
WhatsApp ordering for consumers 
through its partnership with Facebook. 

Reliance Retail is rewiring parts of its 
business and future readying it for a 
post COVID-19 world through various 
measures. It is enhancing safety and 
hygiene standards and workplace 
practices for offices, stores and 
operations. Business is re-imagining 
the store in a post COVID-19 world and 
reworking its interactions with customers 
when they come back, how they come 

back, their shopping journey, checkout 
and so on. Taking a 3600 view of the 
customers, business is strengthening 
digital commerce and omni-channel 
capabilities, bolstering its supply chain / 
fulfillment capacity to handle 10x home 
delivery. The lockdown has provided 
valuable learnings for JioMart’s business 
model and yielded encouraging progress. 
This will enable accelerated roll-out of 
JioMart Digital Commerce. Business 
is further building a strong own brand 
portfolio in apparel and grocery in 
keeping with emerging consumer trends.

43

BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshBUSINESS STEWARDSHIP

Reliance SMART Stores Partnership with local NGOs

Reliance SMART connects the customers 
with the under-privileged by collecting 
donations from customers and donating 
the same to NGOs.  The platform aids 
busy customers who want to help the 
under-privileged by connecting them 
with the under-privileged. 

These NGOs cater to senior citizens, 
orphans, destitute and differently-abled. 
The store staff have established cordial 
relationship with these institutions by 
visiting these NGOs on a monthly basis 
to donate and also inviting them for 
the store visits. 

The Store Operations team identify and 
connect with NGOs to carry out donation 
activities in their premises. 

A monthly budget has been set for each 
SMART store to conduct the donation 
activity for the NGOs. 

A collection bin has been installed 
in SMART stores in which customers 
donate items and it also has a money 
Donation box where customers can 
voluntarily contribute Re.1 or more. 
Stores also buy items from their 
community budget and add to the 
customers’ donations.

Stores then segregate and pack the 
donation items before visiting the NGO.

Stores share donation details and 
pictures of the activity during NGO visit 
on monthly basis.  

More than 100 NGOs have collaborated 
with Reliance SMART Stores covering 
all major cities of India. Every month 
Reliance SMART touches lives of 
over 1 lakh underprivileged people. 
On an average, 15,000 kg. worth of 
non-perishable food items, clothes, 
personal and homecare items, sweets 
and stationary items are donated 
on monthly basis.

Serving and caring the society as 
a responsible corporate citizen by 
contributing to improve the living 
conditions of the less fortunate. 
Establishing Reliance Retail Stores 
as community Stores, a focal 
point, where people can feel their 
connection with the underprivileged. 
Spreading happiness and love 
among orphans, differently abled 
and senior citizens.

SOCIAL MOBILITY
Reliance Retail is home to almost 
one lakh employees with diverse 
socio-economic and educational 
backgrounds. Reliance Retail 
provides employment and 
development opportunities to a wide 
strata of population ranging from 
unskilled workforce to people with 
doctoral degrees. 

Under the National Apprenticeship 
Promotion Scheme (NAPS), unskilled 
workforce work with Reliance Retail 
as apprentices in a year-long program. 
Another initiative named Source-Train-
Hire, is run in partnership with Reliance 
Foundation, through which Reliance 
Retail trains unemployed youth across 
nation with the aim of imparting their 
skills to help them move up the social 
ladder through gainful employment. 

Reliance Retail helps the employees 
with financial assistance schemes for 
higher education. Through the BBA in 
Retail program, Reliance Retail helps 
them become graduates. Reliance 
Retail also provides the opportunity to 
earn “Recognition of Prior Learning” 
RPL Certificate under PMKVY scheme.

Under the “Step-Up” program, 
store and warehouse people get an 
opportunity to be trained and grow 
towards more complex roles.

Reliance Retail also recognises that 
there is a huge opportunity to provide 
upwards social mobility to people 
with disabilities who constitute 2.2% 
of Indian population. Through the 
efforts of making Reliance Retail 
a great and welcoming place to 
work for people with disabilities, 
more than 2,000 PWDs are part of 
Reliance Retail family.

PURPOSE, PASSION, PERSEVERANCE HAS LED RELIANCE RETAIL TO 
BECOME FASTEST GROWING RETAILER IN THE WORLD

The seed of Reliance Retail was sown with a vision of building the most admired 
& successful organised retail company in India that enhances the quality of life 
of every Indian.

The journey that started 14 years ago has manifested into a remarkable and robust 
business that we all are proud of.

Reliance Retail’s operating model is based on customer centricity, while leveraging 
common centers of excellence in technology, business processes and supply chain. 
In an endeavor to serve customers across geographies, segments and consumption 
occasions, Reliance Retail has built and refined multiple store concepts with a focus to 
serve diverse needs of its customers. 

Reliance Retail has consistently endeavoured to provide best store experience, 
unmatched value proposition and seamless anytime, anywhere shopping experience, 
through omni-channel initiatives. This strategy has resulted in strong operating 
performance, broad-based growth and leadership across consumption baskets. 

Reliance Retail engages with its value chain partners and bring out disruptive gains for 
all stakeholders.

In the grocery consumption basket, linkages with the farm have brought about 
transformational changes in the quality of life of farmers, also enhancing the quality 
of produce, reducing wastage by shortening the time to move fresh produce and 
reducing intermediaries in the value chain, thereby benefiting all. Modern grocery 
retail has evolved in India and so has the consumers. To remain relevant to weekly 
and monthly shopping missions of a household, Reliance Retails grocery stores have 
successfully maintained a fine balance of serving local tastes by offering small brands, 
as well as national and international brands. Similar interventions in fashion & lifestyle 
and consumer electronics consumption baskets have also brought about lasting gains 
to all value chain partners and have benefited consumers. 

With an undistracted focus and commitment to better the Indian retail landscape, 
Reliance Retail has emerged as a leader in not only in Indian market context but also 
global arena. Reliance Retail has featured amongst the fastest growing retailers in 
the list of “Global Powers of Retailing” published by Deloitte for 3 consecutive years 
based on FY2016-17, FY2017-18 and FY2018-19 financial numbers. Reliance Retail has 
currently featured at #1 position amongst the fastest growing retailers in the world, a 
feat that makes India proud.

EASE OF LIVING FOR  
EVERY INDIAN
Carrying forward the vision of the 
Chairman of creating an ease of living 
for every Indian, Reliance Retail is 
leaving no stone unturned. Reliance 
Retail’s commitment to “bettering 
the lives” has led to the initiative of 
bringing millions of farmers, small 
scale producers and merchants to the 
forefront of the retail revolution by 
partnering with them for growth.

Reliance Retail is committed to 
creating one of the world’s most 
people-friendly, performance-driven, 
and process-efficient learning 
organisation, where the best and the 
brightest work together to create a 
responsive, respectful and delightful 
work environment. This has impacted 
the lives of millions of people by 
improving their living standards to 
a great extent.

Unforeseen situations, language 
barriers and disabilities would never 
diminish the spark in the eyes of the 
employees. They are committed to 
exhibit the core values of Reliance 
Retail at all times. Be it providing 
exceptional shopping experience 
or helping the needy and elderly, 
Reliance Retail’s employees go an 
extra mile to create an impact in our 
customer’s buying decision to a great 
extent. There have been bounteous 
instances wherein the customers have 
appreciated the quality of hard work 
our employees have put in for the 
following areas:

•  Offering great customer service
•  Going out of the way to help the 

differently abled

•  Voluntary efforts of help during 

natural calamities

•  Showcasing presence of mind by 

helping customers in need
•  Display of integrity and sincerity

44

45

BUSINESS PERFORMANCE: RetailReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshACTIONIMPACTOUTCOMEPURPOSEPASSION PERSEVERANCE Management Discussion and Analysis (contd)
BUSINESS PERFORMANCE

Digital Services

VISION

MISSION

To connect everyone and 
everything, everywhere – always 
at the highest quality and the 
most affordable price. Jio’s vision 
is to transform India with the 
power of digital revolution

•  Connectivity for every Indian 
•  Superior customer experience 
•  Affordable data 
•  Best-in-class fixed-line  
solutions platforms

Next-generation technology 
company building a digital 
society for India by bringing 
together Jio’s leading digital 
apps, digital ecosystems 
and India’s #1 high speed 
connectivity platform under 
one umbrella

MyJio 
Manage your Jio account

Jio Call
VoLTE and rich 
communication on all phones

Jio Store
Install and manage your 
apps on Jio devices

Jio Motive
Make your car Wi-Fi enabled, 
check real-time location and 
status, emergency contacts

JioTV 
Live and catch-up  
TV on the move

JioCinema 
Entertainment at 
your fingertips

JioSaavn 
Music for you. 
Anytime, Anywhere

JioGames
Bringing games to 
everyone’s life

JioHealthHub 
Your digital health vault

JioNews
Complete package for 
digital news and magazines

JioTV+
Aggregating video  
content across OTT apps

JioAds
Cross-device marketing 
technology platform

JioCloud
Store and access your 
files from anywhere

JioNet
Gateway to India’s 
largest Wi-Fi network

JioBrowser
Fast, safe and 
lightweight Indian browser

JioHome and 
JioSmartLiving
To control IoT devices, 
access media 
content, customised 
home automation 
and surveillance

JioChat 
Free chat, SMS, voice 
and video calls 

JioSecurity 
Protect your phone, 
secure your data

JioSmartSecurity
Security camera application 
which lets you connect and 
view multiple cameras

JioPOS Lite 
Peer to peer mobile recharging 
on a commission basis

Tesseract 
Democratising mixed  
reality

JioMoney and  
Jio Payments Bank 
Experience cash-free living

JioSwitch
Secure file 
transfer and share

JioGST
GST service provider

JioMart
Online to Offline (O2O) 
commerce platform

Embibe
Education platform

46

47

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshSanjay  
Mashruwala

Mathew  
Oommen

Jyotindra 
Thacker

V. Sridhar

Isha  
Ambani

 Pankaj 
Pawar

Anish 
Shah

Ashish 
Lodha

Akash 
Ambani

Kiran 
Thomas

Anant 
Ambani

Harish 
Shah

Anshuman 
Thakur

Rajneesh 
Jain

Shyam 
Mardikar

Dhruv Kumar  
Tayal

Anuj 
Jain

Prateek 
Pashine

Aayush 
Bhatnagar

Saurabh 
Sancheti

R. Srinivasan

Sanjay 
Jog

Rahul 
Mukherjee

Jio continues to drive the digital revolution in India 
with 387.5 million subscribers becoming a part of the 
Jio ecosystem as of March 31, 2020. Jio was built on 
the core thesis of the transformative power of data 
with connectivity as an enabler. It has delivered the 
fastest at scale connectivity user onboarding and is 
now layering on a robust digital services ecosystem 
of apps while leveraging its deep technology 
capabilities.

As a first step towards creating the digital services 
ecosystem in the country, Reliance Jio has been the 
key catalyst in creating the broadband data market in 
India. It is now the #1 ranked mobile telecom operator 
in the country by both Adjusted Gross Revenue (AGR) 
and subscribers. 

Building on this success, Jio is rolling out its state-
of-the-art wireline services across homes and 
enterprises. All this will help lay a strong foundation 
for offering platform-based digital services. 

To further facilitate this from the perspective of a 
business organisation, Jio has consolidated all its 
technology capabilities, investments and connectivity 
businesses into a single-holding company called Jio 
Platforms Limited.

Jio remains committed to creating the world’s 
premier digital society in India. This will be built on 
the transformative power of data, where connectivity 
becomes the enabler for digital platforms, improving 
lives of every citizen of the country.

PERFORMANCE

R  Operating Revenue (` in crore)  E  EBIT (` in crore) 

 Jio Subscriber Base (In million)  

160.1

186.6 215.3 252.3 280.1 306.7 331.3 355.2 370.0 387.5

R

STRATEGY

E

Jio remains committed to its vision of connecting everyone and everything, everywhere – always at the highest quality and the most 
affordable price. 

Data
Average per capita 
data consumption on 
Jio’s networks is  
11+ GB per month 
with potential upside 
from new use cases 
coming up every day.

Quality
Jio offers services on an 
all-IP, LTE network with 
best-in-class customer 
service, easy app-based 
customer interaction for 
query resolution and 
recharges, and AI-based 
bots to provide seamless 
onboarding and 
service experience.

Affordability
Affordable and simple 
pricing plans have been 
the key to the large-scale 
adoption of Jio services. 
Jio has been able to 
offer these on the back 
of superior technology-
based operating 
efficiencies, enabling it 
to offer services at the 
most affordable price.

Agility
Jio’s adoption of an 
agile model while 
developing its systems 
has supported its ability 
to scale and adapt in an 
orderly manner. 

Coverage
Coverage refers to 
anytime, anywhere mobile 
broadband access. Jio’s 
4G coverage at present is 
greater than 2G coverage 
in India with close to 99% 
population coverage. This 
coverage is backed by 
pan-India 4G spectrum 
across three bands and 
the best fiber and tower 
infrastructure in the 
country, providing the best 
network experience and 
farthest reach.

48

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BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh0020,00015,00010,0005,000DEC 2017MAR 2018JUN 2018SEP 2018SEP 2019DEC 2018DEC 2019MAR 2019MAR 2020JUN 20194,5003,0001,5006,0008,136 1,4402,042 2,362 2,665 3,080 3,322 3,857 4,104 11,416 12,893 14,328 15,741 1,715 10,023 1,495 8,421 16,534 17,555 18,632 TOTAL SOLUTIONS FOR 
ECOSYSTEMS
Jio is creating a massive digital ecosystem 
for a billion Indians with domain expertise 
across business verticals in the platform 
company. The platform company will not 
just provide world-class fixed-mobile 
converged connectivity, but also digital 
solutions across business verticals and 
the customer life cycle. Jio has taken the 
ecosystem approach to bring together 
its pan-India network and distribution 
presence with deep technology expertise 
to benefit consumers, merchants/Small and 
Medium Businesses (SMBs) and enterprises.

Jio’s services span across connectivity and 
cloud, media, digital commerce, financial 
services, gaming, education, healthcare, 
agriculture, Government to Citizen (G2C), 
smart cities and manufacturing.

DIGITAL PLATFORMS
Jio has created strong internal 
capabilities across the following key 
digital technologies: 

Infrastructure as a Service (IaaS), Platform 
as a Service (PaaS), Big Data, Augmented 
Reality/Virtual Reality (AR/VR), Internet 
of Things (IoT), Blockchain, Artificial 
Intelligence (AI), Machine Learning (ML), 
edge computing, speech/natural language, 
super computing, computer vision, 
robotics and drones. 

These capabilities will power the 
creation of reimagined solutions for 
various ecosystems.

MARKET ENVIRONMENT  
AND OUTLOOK

ADOPTION OF DIGITAL SERVICES
India now has over 650 million mobile 
broadband subscribers driven by  
large-scale launch of 4G-LTE network 
across the country by Jio and other 
mobile operators. Deeper rollout of 

4G-LTE networks has also led to a steady 
increase in mobile internet penetration 
across rural areas to 28%. India has seen 
a meaningful transition from 2G/3G to 4G 
and existing 350 million feature phone 
users are expected to follow suit with 
affordable smartphones and seamless 
availability of mobile data networks over the 
next few years.

EXPONENTIAL GROWTH IN  
DATA USAGE
Increasing adoption of broadband services 
has led to a 50% y-o-y growth in wireless 
data usage across the country over  
FY 2018-19. Increasing availability of 
devices, improving network penetration, 
higher affordability for data services 
and emerging new use cases are likely 
to sustain this exponential growth 
in data demand.

Jio with affordable data plans has been 
the primary driver of data boom in India 
over the past three years. Prior to the 

Media and  
Entertainment

• JioTV
• JioTV+
• JioCinema
• JioSaavn
• JioNews

Commerce

Education

Healthcare

Agriculture

• Digitally enabled 

education to overcome 
infrastructural challenges

• JioMart
• Enable 20 million 
small merchants 
to compete with 
organised retail

• Data analytics and AI 
for consumer insights

• Overcome deficit of 

physical infrastructure

• Tele-medicine,  
tele-radiology, 
e-diagnostics and  
genomics

• Long gestation  
opportunity

• Combine digital 
tools with the 
wisdom of farmers
• Technology for water 
conservation, soil 
management and 
precision farming

BEST-IN-CLASS CONNECTIVITY

have left the network and Jio is now a net 
receiver of IUC.

JIO’S OFF-NET VOICE  
TRAFFIC MIX 
(%)

 Outgoing 

 Incoming

launch of Jio services, the total mobile 
data traffic across all networks in India was 
0.2 Exabytes per month. At present, Jio 
network alone carries over 4.5 Exabytes per 
month, with the industry data traffic of more 
than 7.5 Exabytes per month (this was 6.9 
Exabytes at the end of CY 2019).

As per data in the Ericsson Mobility Report 
2019, mobile data in India is expected 
to grow 3X during CY 2019-25E, with 
mobile broadband subscriptions expected 
to double during the same period. The 
government’s endeavour to roll out next-
generation data network in the remotest 
corner of the country for all citizens 
would accelerate this transition towards a 
digital society.

MONTHLY MOBILE  
TRAFFIC — INDIA
(Exabytes)

WIRELESS 
BROADBAND SUBSCRIBERS

(Million)

 Broadband subscribers

Source: Ericsson Mobility Report

REGULATORY DEVELOPMENTS
Among the key regulatory developments 
with respect to the digital services business, 
was TRAI’s decision to push back the 
transition to Bill and Keep (BAK) regime by 
12 months. The Interconnect Usage Charge 
(IUC) would now be reduced to zero with 
effect from January 1, 2021. Accordingly, Jio 
introduced a charge of 6 paise/minute on 
all off-net outgoing voice minutes to pass 
through the impact of change in regulatory 
stance on IUC in October 2019. This has 
led to a significant improvement in voice 
traffic mix as misusers of free voice services 

Source: TRAI

Jio continues to believe that transition to 
the BAK regime will hasten the adoption 
of more efficient technologies like VoLTE, 
which has a negligible cost for carrying and 
servicing essential voice services.

During the year, TRAI has also initiated 
consultation process on feasibility of 

establishing a floor price for mobility 
services in the country. Market dynamics 
have improved in the recent past, as 
reflected by tariff hikes effective December, 
2019 wherein all the operators revised 
their tariff plans upwards by up to 40%. 
As a responsible corporate citizen, Jio 
would continue to actively engage with the 
regulator and industry stakeholders to drive 
growth for all.

In addition, the Honorable Supreme Court 
of India had, in its verdict related to the 
pending AGR matter, directed operators 
to pay the outstanding dues before 
January 24, 2020. In compliance with this 
judgement, Jio had self-assessed AGR 
related levy and deposited `195 crore 
with the Department of Telecom within the 
stipulated timeframe.

The government has also expressed its 
intentions of conducting the next round of 
spectrum auctions during the fiscal year 
2020-21. Jio with its 5G-ready network and 
extensive fiber assets, would play a key role 
in the development of the 5G ecosystem in 
India, based on market dynamics.

WIRELINE NETWORKS
With sub-optimal wireline infrastructure 
and a meagre 7% penetration in terms 
of households, India has for long, been 
a laggard in fixed broadband services. 
Fiber penetration in low single digits is 
significantly lower than global benchmarks. 
Jio is approaching Fiber to the Home 
(FTTH) services as a huge greenfield 
opportunity to potentially connect 50 
million homes and 15 million enterprises 
with high-speed fiber across 1,600 cities.

Jio’s extensive intracity fiber network, 
last-mile execution, seamless customer 
experience along with attractive bundling 
of digital content and smart home IoT 
solutions would be key differentiators. 
Jio had connected approximately one 
million homes with JioFiber services 
until March 2020.

50

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BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh0105152025201820192025E6.922.04.6OCT 2019MAR 202040.8049.2050.9059.200175350525700DEC 2016DEC 2017DEC 2018JAN 2020345500654.3217JioFiber OFFERING FOR CONNECTED HOMES 

High-speed  
Internet

Home  
Networking

Free HD  
Voice

Security and  
Surveillance

TV Plus

Gaming

TV Video Calling

Music

Get access to content across
MOVIES + TV SHOWS +  
VIDEO ON DEMAND

largest data lakes across corporates in India 
would abide by the law in letter and spirit.

DIGITAL SERVICES FOR ALL
Government of India has undertaken the 
project BharatNet which is the world’s 
largest rural broadband project to provide 
broadband connectivity to all 2,50,000 
Gram Panchayats covering 6,25,000 
villages. Jio has in its own way tried to 
boost the ‘Digital India’ initiative by covering 
99% of population with an all-IP 4G-LTE 
network. Jio with the widest 4G coverage 
is the only provider of mobile data services 
to almost 250 million citizens of the 
country would play a pivotal role in digital 
inclusion in India.

DATA PROTECTION
Jio believes that customers are true owners 
of their data and without their consent, no 
data should be collected, processed or 
used by any corporate entity. Also, Jio has 
been an active supporter of local storage of 
critical and sensitive customer data in the 
interest of national security and protection 
of customer privacy. Data localisation is also 
expected to drive investment and create 
employment in the country.

The regulatory framework through the 
Personal Data Protection Bill, 2019 is 
currently being finalised by the  
Government of India to ensure adequate 
measures are taken by corporates with 
respect to data protection. Reliance with 
more than 500 million customers across 
consumer businesses and one of the 

52

India is the second-largest smartphone 
market in the world after China, with 
approximately 450 million unique 
smartphone users. Notwithstanding, 
smartphone penetration has been low, 
constrained by availability of good 
quality affordable devices for the lowest 
economic strata.

Over the past two years, JioPhone 
(marketed by Reliance Retail) has 
successfully transitioned over 100 million 
erstwhile feature phone users to 4G 
network. The 'JioPhone Diwali' offer 
introduced in October 2019 has been very 
successful in accelerating data adoption as 
subscribers have seen enormous value in 
the affordable bundle of device and digital 
services. Despite this, rural India remains 
an underpenetrated market and presents a 
huge opportunity for digitisation, with rural 
broadband penetration at 28%.

Jio believes that the availability of digital 
services at affordable price points would 
drive adoption of Internet-based services 
by all and give the right tools in the hands 
of young Indian entrepreneurs to drive 
revolutionary growth.

SOCIETAL CONTRIBUTION IN THE 
TIME OF COVID-19 CRISIS
In tandem with RIL’s response to its call-of-
duty to be at the service of the nation 24x7 
in the collective fight against COVID-19, Jio 
has remained committed to serve a billion 
Indians, provide seamless connectivity in 
this time of distress and help India fight 
COVID-19 through the use of technology.

•  Enabling work from home, learn from 

home and health at home for Indians – 
Jio's world-class broadband connectivity 
solution (JioFiber, mobility and JioFi) has 
been a key communication platform for 
387.5 million subscribers. In addition, 
Jio has also offered double data and 
additional offnet minutes to all mobility 
add-on pack users, double data for all 
JioFiber subscribers and introduced 
complimentary 10 Mbps JioFiber plan, 
not yet launched for outside Reliance, as 
it is under testing phase.

JioMeet – AN INTEGRATED CONNECTIVITY SOLUTION 

VIRTUAL MEET FROM HOME

CONNECT WITH COLLEAGUES
For meetings, collaborative work and design sessions

USE JioMeet
App on any device or 
Operating System

CONNECT
With family and friends

MULTIMEDIA 
Collaboration

VIRTUAL LEARN FROM HOME

JioMeet
is an integrated component  
within the Jio eEducation Platform

ASSIGN AND SUBMIT
Homework and assignments

STUDENTS AND TEACHERS
Attend virtual classroom

RECORDED
Class sessions and notes

VIRTUAL HEALTH FROM HOME

JioMeet
is an integrated component within  
the Jio eHealth Platform

DIGITAL
Waiting rooms for 
doctor productivity

CONSULT
Doctor virtually

ORDER 
Medicines online

GET 
Prescriptions online

ORDER 
Lab tests online

•  Enabling continuity of service for 

JioPhone users – Amidst the nationwide 
lockdown, to enable continuity of 
services, Jio provided additional 
100 voice minutes and 100 SMS to 
JioPhone users who have not been able 
to recharge. Jio users could receive 
incoming calls even if the validity of their 
existing packs have ended.

•  Traffic surge handled with network 

elasticity – Jio’s world-class 
infrastructure (industry-leading capacity 
and best-in-class technology) provided 
seamless and uninterrupted services 

despite the significant traffic surge 
during the lockdown. Advantages of a 
high degree of network automation also 
came to the fore as physical movement 
is restricted in majority areas.

• 

•  Government of India’s Corona Helpline 
and Reliance Foundation, COVID India 
Tool – Jio also extended its technology 
expertise to the Government of India, 
powering its official WhatsApp-based 
helpdesk and providing a single channel 
for all official queries/communication. 
In addition, the Reliance Foundation 
symptom checker tool allowed all Indians 

to check symptoms from home and take 
precautionary action.
Introducing innovative channels of 
recharge – To enable subscribers 
who do not recharge through digital 
platforms, Jio facilitated recharges 
through ATM machines, SMS/Call 
and individual calling by geography 
representatives for those who need 
help in recharging. Jio also launched an 
application, JioPOS Lite, to allow peer-
to-peer recharge on a commission basis.

53

BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshJioPOS Lite – INNOVATION TO EXTEND THE NETWORK OF JIO CHANNEL PARTNERS 

Sign-up Process  
Made Easy

Quick 100% paperless 
process, get your Jio 
partner ID created

Add Money

Load your wallet and  
start earning

Recharge Jio  
Numbers

Recharge Jio 
numbers, start earning 
commission

Dashboard

Profile Section

Faster and smoother 
flow to transact with us

Transaction view made 
clear and with easy 
tap, you can set up and 
change the M-pin

4G

42%

9.41

4G

42%

9.41

4G

42%

9.41

Sign up

Load money

Recharge

Please enter your details
Kindly enter your relevant details for vefi fi cation

Please enter your details
Kindly enter your relevant details for vefi fi cation

I would like to recharge

4G

Sell

42%

9.41

4G

42%

9.41

JioPOS Lite

JioPOS Lite

83XXXXXXXXX56
PRM ID: 070000000173

Full Name
Rucha Talshkar

E-mail
sadfxxxx@gmail.com  x

  Choose your work location >
✓   s;dfk  sdf ;sdkfds;f fk  ds;f dfds;fl k

✓   I accept the terms & conditions

Amount

Rs. 500

Rs. 1000

Rs. 2000

You will get Rs. 0

Enter your Jio Number linked with Mobile & JioFi

Jio Number

Submit

Continue

Proceed

`

`

Recharge

My earnings

My account

Rs. 16.75
Available in you accounts

Last 20 days transaction

Load money

Passbook

Get the most from Jio

Jio care

?
FAQs

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JIO’S AGR MARKET SHARE  
HAS GROWN STEADILY

JIO IS #1 IN 17 OUT OF 22 CIRCLES,  
CLOSE SECOND IN 3 OTHERS 

 Jio AGR Market Share

JIO PLATFORMS LIMITED – 
CREATION OF THE WORLD’S 
BEST TECH ECOSYSTEM
Jio has made investments in excess of 
US$50 billion since inception to create 
the largest and most advanced digital 
and connectivity ecosystem in India, with 
a rich bouquet of successful apps and 
platforms. New growth areas in Narrow-
Band (NB) IoT, IaaS/ PaaS, mixed reality, 

gaming, education, healthcare, agriculture 
and manufacturing have been identified. 
This has created a portfolio of world-class, 
legacy-free and future-proof digital assets.

As a part of restructuring of the digital 
businesses that Jio undertook during the 
year, a single platform company named 
Jio Platforms Limited has been created. 
This has been done to bring together 

digital assets of Reliance spanning across 
connectivity and technology investments 
under a single wholly-owned subsidiary. 
This has created not just an ability to 
leverage the subscriber base to create the 
world’s best and most relevant platforms, 
but also create a debt-free and financially 
strong holding company that could pursue 
growth opportunities and be attractive for 
strategic investments and partnerships.

Jio Platforms Limited

MyJio 

JioTV 

JioTV+

JioNews

JioCloud

Jio Call

JioChat JioSecurity

JioHealthHub

JioSwitch

JioBrowser

JioGames

JioAdvertising

JioPrime

Reliance Jio Infocomm Limited

Investments/Acquisitions

Wireless 
Broadband

Home 
Broadband

Enterprise  
and SMB 
Broadband

Netradyne

JioEstonia OU

Source: TRAI

54

 Rank 1   
Source: TRAI

 Rank 2

 PG 14

55

BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh05040302010SEP 17DEC 17MAR 18JUN 18SEP 18DEC 18MAR 19JUN 19SEP 19DEC 1934404043433038292014PARTNERSHIPS WITH GLOBAL 
TECHNOLOGY LEADERS
Jio’s success in building technology, 
specifically for India and its ability to 
proliferate across the country has attracted 
global technology leaders – Facebook and 
Microsoft—to forge partnerships with it.

Facebook – In April 2020, RIL, Jio Platforms 
Limited and Facebook Inc. announced 
the signing of binding agreements for an 
investment of `43,574 crore by Facebook 
into Jio Platforms. This investment by 
Facebook valued Jio Platforms at  
`4.6 lakh crore pre-money Enterprise Value. 
Facebook’s investment translated into a 
9.99% equity stake in Jio Platforms on a 
fully diluted basis.

This partnership is aimed at accelerating 
India’s all-round development, fulfilling the 
needs of Indians and Indian economy. The 
joint focus will be India’s 60 million micro, 
small and medium businesses, 120 million 
farmers, 30 million small merchants and 
millions of SMEs in the informal sector, in 
addition to empowering people seeking 
various digital services.

Concurrent with the investment, Jio 
Platforms, Reliance Retail Limited and 
WhatsApp also entered into a commercial 
partnership agreement to further accelerate 
Reliance Retail’s Digital Commerce 
business on the JioMart platform using 
WhatsApp and to support small businesses 
on WhatsApp. The companies will work 
closely to ensure that consumers are able to 
access the nearest kiranas who can provide 
products and services to their homes 
by transacting seamlessly with JioMart 
using WhatsApp.

Microsoft – In August 2019, Jio and 
Microsoft Corp. embarked on a unique, 
comprehensive, long-term strategic 
relationship aimed at accelerating the 
digital transformation of the Indian economy 
and society. This 10-year commitment 
combines the world-class capabilities 
of both companies to offer a detailed 
set of solutions comprising connectivity, 
computing, storage solutions, and other 
technology services and applications 
essential for Indian businesses. It will span 
the broad Reliance Industries ecosystem 
including its existing and new businesses.

The aim of the partnership is to enhance 
the adoption of leading technologies such 
as data analytics, AI, cognitive services, 
Blockchain, IoT, and edge computing 
among SMEs to make them ready to 
compete and grow, while helping accelerate 
technology-led GDP growth in India and 
driving adoption of next-gen technology 
solutions at scale.

Specifically, Jio’s connectivity infrastructure 
will promote the adoption of the Microsoft 
Azure cloud platform and technology stack 
to its enterprise customers. In addition, 
Jio will leverage the Microsoft Azure cloud 
platform to develop innovative cloud 
solutions focused on the needs of Indian 
businesses. Jio will also set up data centres 
in locations across India, consisting of 
next-generation compute, storage and 
networking capabilities, and Microsoft will 
deploy its Azure platform in these data 
centres to support Jio’s offerings. The 
initial two data centres, which can house 
IT equipment consuming up to 7.5 MW 
of power, are being set up in the states 
of Gujarat and Maharashtra. These are 
targeted to be fully operational in CY 2020.

ENTERPRISE MARKET – JIO UNIQUELY POSITIONED TO CAPTURE THE EXPANDING INFORMATION AND 
COMMUNICATION TECHNOLOGY (ICT) MARKET 

Increase customer 
revenues
by jointly exploring and enabling 
additional sources of revenues, 
attracting new customers 
and increasing repeat sales 
through digitisation

Transform experience of 
end customers
work on avenues that transform 
the experience of their customers 
through digital technology 
and thereby strengthen their 
market position

Improve productivity/ 
reduce costs
by improving productivity of their 
people and assets

BFSI

IT/Technology

Healthcare

Media

Smart City

Education

Call Centre

Hospitality

Retail

Manufacturing

56

NETWORK BUILT FOR A BILLION 
INDIANS, WITH WORLD-CLASS 
NETWORK ARCHITECTURE
Jio’s all-IP data network is built on the 
4G-LTE technology. The network built as 
a mobile video network carries more than 
4 Exabytes of data monthly and is future 
ready to transition to 5G and beyond. 
Network capacity too is being augmented 
by adding incremental sites, Wi-Fi access 
points, small cells and expanding fiber 
backhaul. To further improve the network 
experience, advanced features such as 
Software Defined Networking (SDN) and 
Network Function Virtualisation (NFV) have 
been incorporated, along with significant in-
house data centre capacity and investments 
into Content Distribution Network (CDN).

Even with 387.5 million subscribers having 
per capita voice usage of 771 minutes per 
month and data usage of 11.3 GB per month, 
data speed remains the highest while 
network latency and call drop rates remain 
the lowest among all networks across the 
country. The entire scale-up of Jio has come 
alongside sustained network performance 
underlining its quality and capacity.

PROGRESS ON TOWER AND  
FIBER INVIT
Jio’s passive infrastructure, which 
includes 1,75,000 towers and 1.1 million 
route kilometers for fiber in full scope, 
has already been transferred through a 
Scheme as of March 31, 2019, held through 
two separate Infrastructure Investment 
Trusts (InvIT). During the year, Reliance 
has signed a binding agreement with 
Brookfield Infrastructure Partners LP and 

HIGH USER ENGAGEMENT 

11.3 GB
Data/user/month
Combined for smartphone 
and JioPhone users

~5 HOURS
Daily time spent/user

428 CR
GB/month data traffic

771 MINS
VoLTE voice  
consumption/  
user/month

>70%
Data traffic used  
for video

its institutional partners for investment 
in the units to be issued by the Tower 
InvIT. Brookfield and affiliates will invest 
`25,215 crore in Tower InvIT. Discussions 
with potential investors for Fiber InvIT 
are in progress.

FIXED MOBILE CONVERGENCE
In the next phase of the connectivity 
rollout, Jio will offer state-of-the-art wireline 
services across FTTH and Enterprises. 
The core and aggregation layers of the 
Jio network have been converged and 
5G-ready from the time of inception. This 
will allow Jio to offer services across the 
fixed mobile connectivity layers, leading 
to not just enhanced experience but also 
efficient pricing.

LIBERALISED SPECTRUM ACROSS 
THREE BANDS
The strength of Jio network is in the fact 
that the entire 1,108 MHz of pan-India 
spectrum holding across the three bands 
(800 MHz, 1800 MHz and 2300 MHz) is 
deployed towards 4G-LTE. Each of the sites 
on the network radiates all three bands. The 
average life of the spectrum is 13 years with 
all spectrum liberalised, which can be used 
to roll out any future technology.

PIONEERING VOICE 
TECHNOLOGIES AT SCALE – FROM 
VOLTE TO VOWI-FI
Jio is the first network globally to roll out 
VoLTE at scale. In fact, Jio is the largest 
VoLTE network carrying 9 billion minutes 
per day. To further improve customer 
experience, Jio also launched nationwide 
voice and video over Wi-Fi services. With 
this, customers can use any Wi-Fi network 
for Jio Wi-Fi calling. The voice and video 
calls seamlessly switch over between 
VoLTE and Wi-Fi to provide an enhanced 
voice/video-calling experience.

UNDERSEA CABLE FOR DIGITAL 
CONNECTIVITY
Jio has been actively creating a multi terabit 
capacity international fiber network. Jio, 
with its partners, is a part of two undersea 
cable network consortiums:

•  BBG (Bay of Bengal Gateway), a  

state-of-the-art 8,100 km undersea cable 
system providing direct connectivity 
to South East Asia and Middle East, 

57

BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshIndia has a rich and fast-growing ecosystem 
of entrepreneurs who are using technology 
to solve customer problems across the 
strata of population. Reliance is playing an 
important role in developing this ecosystem 
through investments and collaboration. 
Over the course of time, Reliance has 
invested in companies such as Embibe  
(AI-based education platform), Karexpert 
(digital healthcare platform), Tesseract (AR/
VR capabilities), Reverie (AI for speech 
and language recognition), SankhyaSutra 
(computing, analytics and simulation tools), 
Netradyne (AI-based fleet management), 
Easygov (G2C solutions), Haptik (AI/ML for 
speech and language recognition), Saavn 
(online music platform), NewJ (content 
curator), Radisys (digital initiative for 
communications and networks) and Asteria 
(drone technology).

These investments, along with Reliance’s in-
house developed technology capabilities, 
will be a part of Jio Platforms Limited and 
have been carefully selected to fit into the 
Reliance digital ecosystem to enhance and 
keep its offering across mobility, homes and 
enterprises future ready.

FINANCIAL, OPERATING AND 
CUSTOMER ENGAGEMENT 
METRICS
Digital services reported another year 
of strong revenue and EBITDA growth 
driven by continued momentum in wireless 
subscriber addition. Customer engagement 
on Jio network also remained healthy 
across data and voice services, with video 
accounting for 70% of data usage. Net 
subscriber addition of 81 million in  
FY 2019-20 was well ahead of the industry 
peers. Revenue of `68,462 crore for  
FY 2019-20 on a year-ending subscriber 
base of 387.5 million and EBIT margin of 
21% underlines the best-in-class execution 
capability of the digital services team.

then onward to Europe, Africa and 
Far East. This strategically important 
undersea cable facility has a landing 
facility in Chennai.

•  AAE-1 (Asia Africa Europe) stretches 

over 25,000 km from Marseille, France 
to Hong Kong. This is the longest 100 
Gbps undersea cable system with 
21 landing stations across Europe 
and Asia. In India, it has a landing 
station in Mumbai.

DISTRIBUTION ACROSS EVERY 
NOOK AND CORNER OF THE 
COUNTRY
Reliance Retail works as the Master 
Distributor for Jio connectivity services 
Jio has a pan-India distribution channel 
with over 1 million retailers for customer 
acquisition and selling recharges ensuring 
every Indian home is within 20 kms of a 
Jio Point. In addition to this, services are 
also sold through the MyJio application, 
the best-in-class full-service (prepaid and 
post-paid payments, loyalty coupons, 
troubleshooting, addition or deletion of 
services) self-care application. MyJio’s 
success is evident from a large portion 
of smartphone and JioFiber customers 
recharging and selecting their subscription 
plans through the application.

INNOVATION ACROSS NETWORKS 
AND PLATFORMS
Right since its inception, Jio has strived 
to lead innovation in India across network 
technology, platforms and consumer 
services. Till date, Jio has filed 134 
patents for the pioneering initiatives it 
has undertaken, of which 29 have been 
granted. In FY 2019-20 alone, Jio filed for 31 
patents and was granted 10. These patents 
span across devices, network, cloud, digital 
media, branding and customer experience. 
Jio’s patents cover areas of cutting-edge 
technology, including IoT, 5G, video bots, 
Blockchain, NFV and Evolved Multimedia 
Broadcast Multicast Services (eMBMS).

SUITE OF DIGITAL APPS
Jio has taken a practical approach to 
technology and a platform approach to 
bring networks, technology, services and 
experience under a single umbrella. This 

58

has made the time to market for Jio’s 
solutions the lowest across any technology 
firms, allowing it to be nimbler and more 
responsive to customer and market needs. 
Across technologies and customer needs, 
Jio endeavours to create scalable and 
globally exportable platforms.

Jio network’s ability to seamlessly carry 
multimedia content has allowed it to enrich 
customer experience through a rich suite 
of applications and tools that encompass 
entertainment, news, information, 
commerce and self-service. Jio’s rich suite 
of digital applications have won multiple 
accolades and continue to have the best-
in-class customer engagement metrics in 
their respective categories. These include 
JioTV (680+ channels of live and catch-up 
TV, across 15 languages and 10 genres), 
JioCinema (video on demand, 10,000+ 
movies, 1,20,000+ episodes, 60,000+ 
music videos), JioMoney, JioNews (190+ live 
channels, 800+ magazines, 10+ languages,  
JioSaavn (India #1 OTT music app with 55+ 
million tracks across 16 languages, unique 
Artist Originals Programme), JioChat,  
JioHealthHub, among others. MyJio 
app with digital self-service and e-care 
capability is a cornerstone of Jio’s 
digital proposition for its customers. 
Jio has done deep integration of 
JioSaavn, JioCinema and  
JioCloud, among others, into MyJio to 
provide a single-window access to all 
apps. Digital services to the customer 
would expand from the current media and 
entertainment to also include education, 
commerce, healthcare, agriculture 
and e-governance.

INVESTMENTS IN NEXT-
GENERATION TECHNOLOGY 
CAPABILITIES
With technology capability in its core DNA, 
Jio has invested in technologies ranging 
across Big Data, Blockchain, Mixed Reality, 
edge compute, IoT, computer vision, secure 
identity, AI/ML, super compute, robotics 
and IaaS/PaaS. Some of these are already 
integrated and find use cases in the 
existing offerings, while others would drive 
launch of Jio’s next set of digital offerings 
to the consumers.

FINANCIAL PERFORMANCE

 Financial Parameter

FY 2019-20

FY 2018-19

Revenue

EBITDA

EBIT

EBIT (%)

₹ in crore US$ in million

₹ in crore

68,462

22,517

14,363

21.0

9,048

2,976

1,898

48,660

15,341

8,784

18.1

Y-o-Y

(%)

40.7

46.8

63.5

Jio continues to transform the Indian 
telecom industry with key performance 
indicators as follows:

•  ARPU of `130.6 per month during the 

quarter ended March 2020

•  Average data consumption of 11.3 GB 
per user per month during the quarter 
ended March 2020

•  Average voice consumption at 771 VoLTE 
minutes per user per month during the 
quarter ended March 2020

•  Total wireless data consumption of 1,284 

crore GBs (12.8 Exabytes) during the 
quarter ended March 2020 (one of the 
world’s largest mobile data networks)
•  High user engagement with ~5 hours 
spent by each subscriber per day on 
the Jio ecosystem

OUTLOOK
Jio envisages a significant opportunity in 
building a digital society for the citizens of 
the country, which besides catalysing the 
productivity and overall economic growth 

would also generate adequate shareholder 
returns over the next several decades. 
Key pillars of building this digital society 
would be; i) best-in-class wireless and 
wireline data network for all at the most 
affordable prices, ii) digital platforms for 
Media & Entertainment (M&E), commerce, 
education, financial services, health, 
government services, agriculture and more, 
iii) next-generation technologies such as 
Blockchain, AI, IoT and Mixed Reality.

Over the next few years, Jio would focus 
on creating a robust wireline network 
across the country, offering high-speed 
connectivity and a bouquet of digital 
services to every home and enterprise.  
Jio is geared up to touch the lives of over a 
billion Indians through its wireless as well as 
wireline offerings.

Endless possibilities with JioFiber connectivity

59

BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshJIO — BRIDGING THE PHYSICAL-DIGITAL DIVIDE 

PAN INDIA DIGITAL 
NETWORK
4G LTE 
Wi-Fi
FTTx

 5G 

DEEP GEOGRAPHICAL 
PRESENCE
Jio Centres, Jio Points
FSAs, Own stores
Channel partners
Direct to doers

Customers
Consumers
Merchants/SMBs
Enterprises

Digital Commerce

Manufacturing

Smart Cities

Payment and Finance

Entertainment

Education

Agriculture

Healthcare

Compute
Cloud
Edge
Super compute 

Tech Platforms
IoT
Blockchain
Big Data, AI/ML
AR/VR
Robotics/Drones

Connected  Device
Hardware
Operating system
Developer  
Ecosystem

Apps and Content
Mobile apps
PC/STB/VR apps
Curated content
User generated 

60

JioPhone

JioPhone is one of a kind product that 
combines the affordability and ease 
of use of a feature phone with the 
functionalities of a smartphone for 
first-time mobile Internet users.

Over 100 million Internet-deprived 
feature phone users are brought onto 
the mobile broadband platform.

An affordable 4G-enabled handset 
for the large feature phone 
user base in India, to make the 
transition towards using Internet 
and digital media over mobility 
network. Critical in bridging the 
digital divide in the country.

Supporting India digitally during difficult times
Reliance Jio has been at the forefront in supporting its users during the 
COVID-19 pandemic. 

a)   Additional calling and  

b)   Digital recharge awareness campaign/

data benefits 

recharge partner initiative

Jio offered double data benefits 
across its data voucher recharges, 
bundled voice minutes in the data 
vouchers, additional 100 voice minutes 
and 100 SMS to JioPhone users, 
access to incoming services despite 
expiry of validity of existing packs.

Jio educated users on benefits and ease 
of doing digital recharge. It was among the 
first telecom operators to introduce ATM 
recharge facility across all leading banks’ 
ATMs. Jio launched the app, JioPOS Lite, a 
virtual recharge store that allows peer-to-
peer recharges on a commission basis.

Assured connectivity in times of a 
national crisis.

Promotion of digital recharges through 
multiple channels.

Enabling continuity of services for 
every Jio subscriber.

Introducing innovative methods of 
recharge to substitute traditional 
physical channels.

Jio’s #CORONAHAAREGAINDIAJEETEGA initiative 

a)  Healthcare at home

b)  Work from home and learn from home

1)   Symptom checker for COVID-19 on digital devices.

2)   Jio Haptik Technologies has powered the  

Government of India’s new WhatsApp chatbot called ‘MyGov 
Corona Helpdesk’ to help address queries around the 
Coronavirus outbreak and disseminate verified information.

3)  Medical consultation through JioHealthHub.

Real-time medical consultation, and communication of patient 
updates in real-time through connections to electronic health 
records, business and office apps.

Enabling Indian citizens to stay safe, allowing for remote 
care and prevention of unnecessary pressure on the 
medical system.

Combining digital capabilities with Microsoft Teams, the 
unified communication and collaboration hub for teamwork, 
providing a communications hub for all lessons in a school 
year, with free storage available for individuals and teams, 
and launch of Jio’s own platform, JioMeet.

Remote audio and video meetings, meeting recording, 
collaborative conversations, screen sharing and file sharing, 
unlimited messaging, scheduling, chat and search app 
capabilities; enabling students and teachers to go beyond 
video calling to scheduling classroom sessions, document 
and screen sharing and informal chat channels for real-time 
doubt clarification.

Ensured a one-stop solution for all communication 
needs and enabled remote working, remote learning 
and remote engagement.

61

BUSINESS PERFORMANCE: Digital ServicesReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshOUTCOMEIMPACTACTIONOUTCOMEOUTCOMEOUTCOMEOUTCOMEIMPACTIMPACTIMPACTIMPACTACTIONACTIONACTIONACTIONManagement Discussion and Analysis (contd)
BUSINESS PERFORMANCE

Media and Entertainment

800+ MILLION

reached through television channels

MISSION AND VISION

Network18 aims to be a  
channel-agnostic provider of  
top-drawer content, across genres, 
regions and languages. We aim to 
be India’s top media house with 
unparalleled reach, and touch the 
lives of Indians across geographies 
and genres.

`617 CRORE

EBITDA for FY 2019-20

TV CHANNELS
Diverse content, impactful brands
Network18 boasts of 56 channels in India spanning news and entertainment and an additional 16 international channels

DIGITAL ENTERTAINMENT
Touching hearts everywhere, 
everytime, across devices

PUBLISHING BUSINESS
Class-leading specialised 
print magazines

FILMED ENTERTAINMENT
Fresh subjects and an 
enviable success rate

DIGITAL NEWS
Marquee properties that enlighten millions

DIGITAL COMMERCE
Pioneering, ubiquitous platform

CONTENT ASSET MONETISATION

62

63

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshSanjay 
Rahul  
Joshi
Mashruwala

Jyoti  
Deshpande

Ramesh  
Damani

Network18 Media and Investments is one of 
India’s most diversified Media & Entertainment 
conglomerates. Its uniqueness lies in the 
cross-section of its media properties and an 
innate ability to create and nurture brands that 
resonate with viewers across geographies and 
demographics. As it grows in size, stature and 

significance, its news and entertainment arms 
are constantly at the cutting edge  of innovation. 
Network18’s forays into subscription models 
through its flagship digital properties are aimed at 
embracing change and accelerating growth as it 
continues to invest towards becoming an industry 
leader.

Network18 commissioned India’s largest integrated digital newsroom at Mumbai

64

STRATEGIC ADVANTAGES AND COMPETITVE STRENGTHS

Reach
•  1 in every 2 Indians a consumer of our 
broadcast content - TV channels reach 
out to 800+ million people in India 
annually, representing 95%+ of the TV 
viewing universe.

•  One in every four internet users in India is 
on Network18 websites or apps - Digital 
properties are now used by over 190 
million people every month

OPERATING PILLARS

Viewership
•  Subsidiary TV18 maintains its leadership 
even versus to legacy brands and free-to-
air networks, with a 10.5% share of news 
viewership in FY20.

•  Subsidiary Viacom18 (a JV with Viacom 
Inc) is the #3 pan-India entertainment 
broadcaster, with a 9.5% entertainment 
viewership share in FY20.

Diversity
•  20 domestic TV News channels span 15 
languages, and Digital News from the 
stable is available in 13 languages.
•  Full-portfolio entertainment offering 
includes 9 regional language TV 
channels, a film studio renowned 
for clutter-breaking cinema, and a 
leading OTT platform.

PERFORMANCE

N  No. of domestic channels (%) 
V  Viewership Share of Overall TV (%)

Channel-agnostic approach
Network18 strives to be channel-agnostic 
to ensure its content reaches seamlessly to 
consumers through their platform of choice.

Reach for impact
Network18 is future-ready with its relentless 
focus on the identified axes of growth: 
regional content and digital delivery. This two-
pronged approach enables the Company to 
reach its audiences regardless of geography, 
language or demography.

Thought leadership
Network18 is steered by a professional and 
experienced team that helps it to consistently 
strive to host thought leadership on-air, 
online and on-ground.

Network synergy
Network18’s spread of properties facilitates 
cross-promotion and cross-pollination of 
content and expertise across its network, 
enabling enhanced advertising and subscription 
revenue generation.

Strategic collaborations
Network18 has a track record of building 
successful strategic alliances with 
international media companies such as 
Viacom in entertainment, CNN in English 
general news and CNBC in business news, 
A+E Networks in factual entertainment and 
Forbes in the business magazine genre.

Brand excellence
At Network18, the focus is on driving the 
highest standards of creative excellence by 
fostering a culture of innovation to build new 
content formats across platforms, thereby 
creating strong brands across diverse media.

N

V

65

BUSINESS PERFORMANCE: Media and EntertainmentReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh2015-162016-172017-182019-202018-194111.913.4555611.913.45212.9500255075051015VALUE CHAIN
Network18 is spread across content creation and distribution, thereby delivering the best of Indian and global content and brands 
to discerning audiences across India’s vast demographic diversity. Network18 and its affiliates across the media, telecom and cable/
broadband value chain are stitching together a compelling value proposition for its viewers in a pipe-agnostic manner. Synergies in 
content creation and efficiency in distribution serve to amplify the reach of Network18’s brands, delivering impactful ideas and immersive 
imagery in class-leading packaging.

Producer

Content Creation and Curation
(IP ownership with broadcaster)

Digital – Own Platform (B2C)

e
c
n
e
d
u
A

i

Subscription 
Income

TV – Cable/DTH/FTTx (B2B2C)

Advertising 
Revenue

A
d
v
e
r
t
i
s
e
r

Digital – Telco Platform (B2B)

Content Syndication
(Inbound and Outbound)

Partner

MARKET ENVIRONMENT
SUMMARY
The Indian media and entertainment sector 
grew at a modest 9% in CY 2019, compared 
to the normal double-digit growth 
witnessed in the recent past as per  
EY-FICCI media & entertainment 
2020 report. This was led by a weaker 
macroeconomic scenario (CY 2019 GDP 
growth decelerated to 5.8%) dragging 
advertising revenue, even as a pivot 
towards B2C/B2B2C models of outreach 
and monetisation boosted subscription 
revenue, offering some respite. The industry 
has scaled up to `1.82 trillion, with TV being 
the largest contributor (43.2%) followed 

by Print. TV grew just 6% led by the TRAI 
New Tariff Order (NTO) impact, and Print 
continues to see a slow but largely secular 
decline, while Digital (+31% y-o-y growth) 
has driven growth for the overall sector. 
Digital has rapidly gained scale (>12% of 
the media and entertainment pie in CY 
2019, slated to outpace Print by CY 2022); 
and remained resilient led by the promise 
of targeted advertising and exponential 
subscription growth. 

Growth projections for the sector are at 
risk considering the impact of COVID-19 
pandemic on the macro-environment, which 
directly and indirectly affects advertising. 
With economic activity faltering amidst a 

country-wide lockdown, advertising may 
remain suppressed for much of H1  
FY 2020-21. Policy interventions for 
protecting the affected, fiscal stimulus 
for kick-starting economic activity and 
monetary easing to infuse liquidity are 
expected to drive H2 towards normalcy. 
However, the severity of the pandemic 
and pace of its containment remain a key 
monitorable. Nevertheless, with robust 
media consumption underpinned by 
demographic trends and improving content 
availability as well as access-economics, 
this key sector of the Indian economy is 
expected to bounce back along with the 
macro-environment in due course.

66

INDIA MEDIA AND 
ENTERTAINMENT SECTOR 
REVENUE
  TV 
  Films 

  Digital 
  Total

  Print 
  Other 

Source: EY-FICCI estimates

KEY DRIVERS
IMPLEMENTATION OF NEW 
TARIFF ORDER IMPACTED 
CHANNEL REACH, BUT BOOSTED 
SUBSCRIPTION REVENUE
The unbundling of existing bouquets 
resulted in creation of customised language 
bouquets as well as segmentation of the 
market by price. The order enabled choice 
for the consumer, which resulted in an 
obvious drop in reach of certain channels 
versus the previous regime. Channels 
that were not opted for by consumers 
faced erosion in not just subscription but 
also ad-revenue. A B2C regime resulted 
in a reset in pricing, and strong channel 
bouquets gained as a result. The EY FICCI 
report estimates that end-customer prices 
grew by over 25% on average to cross 
`225 net of taxes. Broadcaster yields, (i.e 
share of consumer spend that flows to the 
broadcaster) improved in general, led by 
non-discriminatory pricing and a clampdown 
on carriage fees. 

SHIFT OF FREE-TO-AIR (FTA) 
HINDI GENERAL ENTERTAINMENT 
CHANNELS OUT OF THE DD 
FREEDISH PLATFORM
All the major broadcasters shifted their 
FTA channels out of DD Freedish post the 

implementation of NTO to avoid concerns 
around arbitrage of value, and converted 
them to Pay. This has impacted viewership 
(and consequently ad-monetisation) 
for those channels very sharply, as DD 
Freedish used to contribute 60-90% 
viewership. All top 4 broadcasters have 
faced a drop of 2-5% viewership share and 
consequent revenues, while the smaller 
broadcasters that have purely FTA channels 
gained as a result.

CONCENTRATION OF SPENDS 
AROUND MAJOR EVENTS AMIDST 
A WEAK AD ENVIRONMENT
The first half of the fiscal had multiple major 
sporting events (IPL, Cricket and Football 
World Cups), which saw viewership and 
ad-spends gravitating towards the highly 
concentrated sports genre, and away from 
the broad-based general entertainment 
genre. The national elections in May 2019 
also boosted ad-spends on news channels 
during that period, and government/
political ad-spends contracted sharply 
post the same. A relatively benign festive 
season was the result of absence of some 
major advertisers in sectors such as Auto, 
Handsets, Telcos, among others from the 
roster. As economic activity further slowed 
towards the second half and the COVID-19 
pandemic surfaced in Q4, a consequent 
sharp fall in advertising continued to impact 
broadcasters’ ad-revenues.

AD-REVENUES FLOWED TO 
TARGETED MEDIUMS WITH 
UNDERLYING CONSUMPTION 
TAILWINDS
Weak macro-economic trends dragged 
down consumer spends and depressed 
broader corporate appetite for above-the-
line marketing activity (TV ad volumes 
fell 4% y-o-y in 2019, and a number of 
advertisers fell similarly). In a tepid ad-
environment, advertisers pivoted spends 
towards targeted genres and platforms 
to improve Return on Investment (ROI). 
Further, a rapid growth in sports, vernacular 
and digital content consumption and 
measurement drove up their shares in the 
consumption pie. As a result, while national 
GEC ad - revenue faced headwinds, sports 
channels, regional TV channels and Digital 
gained handsomely.

DIGITAL PLATFORMS CONTINUED 
TO GAIN TRACTION; THOUGH 
CORD-CUTTING MAY NOT BE AN 
IMMEDIATE CONCERN
Overall viewership on TV remained stable 
in 2019, indicating that TV still has a long 
road ahead of itself in the country. Though 
H2-2019 witnessed a 5% drop, Indians still 
spend 3 hrs 42 mins watching TV everyday 
on an average. However, Digital is growing 
at a fast clip alongside, with different 
consumer cohorts emerging based on 
price-point as well as use-case. Time spent 
on entertainment apps increased 58% in 
2019 and sessions on entertainment apps 
increased 10%, as per App Annie data.

DIGITAL ADVERTISING BECAME 
MAINSTREAM IN INDIA
Advertisers have gained comfort with 
the Digital medium and raised their share 
of spends on Digital across the board. 
Share of non-English language content 
consumption has risen to 93% (37% in 
non-Hindi), which has resulted in 65%+ 
ads being in regional languages. Share 
of programmatic advertising and native 
advertising continues to jump.  

PERCENTAGE SPENDS ON 
DIGITAL BY SECTOR
 2019

Source: Dentsu Digital Advertising in  
India report 2019

67

BUSINESS PERFORMANCE: Media and EntertainmentReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh28532838856717519120724416922127941430529630130974078779088205001,0001,5002,0002,500201820192020E2022E1,6741,8221,9652,41618.5FMCGE-COMMERCECONSUMERDURABLESBFSITELECOMAUTORETAILOTHERS051015203035254045MEDIA & ENTERTAINMENT37.337.941.834.715.922.920.44.4D2C SUBSCRIPTIONS RISING FAST
D2C Subscription models proliferated 
through sachet pricing, though 
monetisation was still small. 

By comparison, 260 million consumers 
accessed video content through Telco 
bundles, EY-FICCI estimates.

PAID DIGITAL SUBSCRIBERS AND 
SUBSCRIPTIONS
(million)

 Subscribers 

 Subscriptions

Source: EY-FICCI estimates

OTTS STEPPED-UP  
PARTNERSHIPS; SOME EXITED:

Amidst rising competition from local as 
well as global players, some platforms 
(Viu, Hooq) made an exit. Others 
began partnering and integration with 
peer platforms, syndicating content 
to other digital players, and deep 
integration with Telcos.

News18 Gujarati - Corona update

68

FINANCIAL AND OPERATIONAL 
PERFORMANCE

FINANCIAL OVERVIEW
Network18 improved its financial 
performance even amidst substantial 
weakness in the advertising environment, 
as business mix pivoted towards 
subscription and syndication. Broad-based 
cost controls across verticals further helped 
improve the business profitability, amidst an 
uncertain macro-environment.

Advertising remained under pressure 
during the fiscal, led by weakening 
economic growth, NTO related flux 
in Q1 and COVID-19 pandemic during 
late - Q4. Revival in rankings of flagship 
entertainment channel, national elections 
and continued growth in digital platforms 
were offsetting factors.

Linear TV subscription revenue benefitted 
from NTO implementation, growing 43% 
in FY 2019-20. Distribution improvements 
through tie-ups with cable and telecom 
platforms have boosted the reach and 
enlarged the value-proposition of our 
channel brands. The contribution of 
subscription in revenue mix has increased 
to 35% in FY 2019-20, from 26% in  
FY 2018-19. Digital partnerships (B2B) 
are a new revenue stream which has 
boosted profitability, as the strategy of 
being platform-agnostic is playing out 
across broadcasting as well as web-
series production.

While ad-revenues for all media have been 
impacted by the COVID-19 pandemic, News 
has been impacted to a lesser degree, 
as its share in TV viewership has jumped 
from 7% to > 15%.

Reported financials 

Digital properties continue to benefit from 
consumption tailwinds that have been 
further boosted during the lockdown. 
Entertainment has been impacted 
the maximum as broadcasters have 
replaced original programming with 
re-runs due to the shuttering of content 
production at present. 

CORPORATE RESTRUCTURING
Consolidation to catapult Network18 
to India’s largest listed media and 
distribution company with revenue 
of > `8,000 crore: On February 17, 
2020, the boards of Network18, subsidiary 
TV18 and cable companies Hathway 
and Den Networks approved a Scheme 
of Arrangement for consolidation into 
Network18. This merger is subject 
to all necessary approvals and the 
appointed date for the merger shall 
be February 1, 2020. Aggregation of a 
content powerhouse across news and 
entertainment (both linear and digital) and 
the country’s largest cable distribution 
network under the same umbrella shall 
boost efficiency and exploit synergies, 
creating value for all stakeholders. The 
merged Network18 will be net-debt free 
and enjoy a ~50% share of subscription in 
revenue mix, making it much more resilient. 
For more details, see the press release
https://www.bseindia.com/xml-data/
corpfiling/AttachHis/73fb4bef-1876-42bf-
8e78-635ac63ecc5d.pdf and info pack 
https://www.bseindia.com/xml-data/
corpfiling/AttachHis/35e1aae9-2cfb-4d4f-
8e8d-6964f480ecae.pdf

Revenue

EBITDA

EBIT

EBIT Margin (%)

FY 2019-20

FY 2018-19 % Change y-o-y

₹ in crore US$ in million

₹ in crore

5,357

617

351

6.6%

708

81.5

46.4

5,116

212

(52)

(1.0%)

4.7%

191%

775%

OPERATIONAL OVERVIEW

TELEVISION BUSINESS

NEWS

ENTERTAINMENT

Business News constitutes CNBC TV18 
and CNBC Awaaz, No. 1 in English and Hindi 
business news genres, respectively, and CNBC 
Bajar, India’s first Gujarati business news 
channel.

Highlights of the year: Amidst choppy 
markets, the business news channels continued 
their dominant leadership in their respective 
genres.

General News includes CNN-News18 and 
News18 India.

Highlights of the year: News18 India was the 
#2 Hindi News channel in the pay category. 
News18 Network led by CNN News18 and 
News18 India provided stellar coverage of the 
national elections as well as the COVID-19 
pandemic amidst challenging circumstances.

Regional News includes 13 News18 channels 
(including the erstwhile ETV channels) and 
News18 Lokmat.

Highlights of the year: The cluster has 
the highest reach (452 million viewers) and 
viewership in the country (6.1% share of all News 
viewership) amongst regional news peers.

FILM BUSINESS

Hindi General Entertainment includes flagship general entertainment channel  (GEC)  Colors, re-run  
GEC  Colors Rishtey, and Hindi movie channel Colors Cineplex.

Highlights of the year: Flagship GEC Colors resurrected its ranking to #2 in Q4, with a 19.6% share 
amongst pay - GECs; driving revenue growth amidst a tepid ad-environment. Colors Rishtey has climbed to 
#2 amongst repeat-programming pay - GECs. Colors Cineplex is under ramp-up and viewership share has 
risen to 5.2% within a year of re-launch as a pay channel.

Youth and Music includes MTV India, the No. 1 youth brand, and 24x7 Bollywood music channel MTV 
Beats.

Highlights of the year: MTV Beats has raised its viewership share to 13.5% in a crowded category.
English Entertainment has VH1, Comedy Central (India’s first 24-hour English comedy channel) and 
Colors Infinity. 

Highlights of the year: While Comedy Central is the top-ranked English Entertainment Channel, the 
English cluster comprising Comedy Central, Colors Infinity and VH1 controls nearly 67% share of the 
English Entertainment space.

Kids Entertainment constitutes of Nickelodeon, Sonic, Nick Jr. /Teen Nick and Nick HD+.
Highlights of the year: Nickelodeon has been the No. 1 channel in the Kids category since August 2014 
and continues to lead the segment.

Regional Entertainment The regional entertainment bouquet comprises Colors Kannada and Colors 
Super (Kannada), Colors Bangla, Colors Oriya, Colors Gujarati, Colors Tamil and recently launched movie 
channels Colors Kannada Cinema and Gujarati Cinema.

Highlights of the year: Colors Marathi maintained its strong #2 rank in the genre, with viewership share 
rising to 25.4%.

Infotainment has factual entertainment channel History TV18 and lifestyle channel FYI TV18.

Film business includes Viacom18 Studios and Jio Studios.
Highlights of the year: Andhadhun broke ground in an untapped market like China, and went on to become the third highest grossing Indian film ever.  
Web - content production unit Tipping Point delivered three major web - series — Jamtara, Taj Mahal – 1989 and She for Netflix.

DIGITAL BUSINESS

Digital Content includes Moneycontrol.com (leader in the finance category), VOOT (#2 broadcaster–OTT in the country) and News18.com (digital destination 
for all general news), as well as opinion - portal and digital content studio FIrstPost.

Highlights of the year: Content of OTT video-on-demand platform VOOT is now consumed by 100 million MAUs (Monthly Active Users). Original series ‘Asur’ 
on VOOT Select was rated 8.5 on IMDB.

Digital Commerce includes Bookmyshow
Highlights of the year: BookMyShow scaled up its live entertainment business, managing and executing the iconic Sunburn Live music festivals, world-
famous Irish rock - band U2’s first tour of India, and international touring exhibition titled “Avengers S.T.A.T.I.O.N.” in association and under license with Marvel 
Entertainment.

PRINT/PUBLICATION BUSINESS

Publication business has a portfolio of highly reputed magazines comprising Forbes India, Overdrive, Better Photography and Better Interiors.

69

BUSINESS PERFORMANCE: Media and EntertainmentReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh010203040201820192020E3216211174 
GROWTH AND INNOVATION
Network18 has been striving to improve 
its portfolio as well as enhance its 
outreach to segment the market and 
fill critical whitespaces. Substantial 
investments continue to be made to create 
a compelling proposition for viewers. 
In a tepid ad-environment, the group 
pushed forth in improving its annuity-style 
income from subscription revenue and 
syndication of content.

BROADCASTING
• 

Improved distribution tie-ups across 
cable and telcos have brought the 
consumer closer to our class-leading 
content bouquet at an affordable 
optimum price. The implementation 
of NTO provided a reset to pricing 
(shifted from B2B to B2C), boosting 
our linear TV subscription income 
substantially by 40%+ y-o-y.

•  Monetisation of content through digital 
partnerships (B2B) drove step-up in 
profitability. In line with our strategy 
of being platform-agnostic, the group 
stitched multiple partnerships with notable 
digital platforms for serving their users a 
discerning selection of our content.

DIGITAL
Pay - propositions were created in flagship 
properties in News and Entertainment to 
allow premium customers to benefit from 
high-end content on an ad-free basis.

•  MoneyControl (MC) Pro: MC Pro, the 

behind-paywall offering from the leading 
finance portal in the country, received a 
great response from consumers. By the 
end of the fiscal, it had scaled up to 1.5 
lakh paying customers, which signals 
both a strong demand for premium 
financial news and tools, and an 
increasing willingness to pay.

•  VOOT Select: Voot Select, the freemium 
entertainment offering, was launched 
in March 2020 with live channels, 
digital-first broadcast content and a 
discerning library of original content that 
has received audience acclaim. It aims 
to build upon the strength of the brand 
and the engagement levels the existing 
ad-driven model has enjoyed.

70

•  Voot Kids: This Kids edutainment 
product was also launched during 
the year. It is a niche, differentiated 
product with Watch-Play-Learn-
Listen capabilities.

witnessed augurs well for the future, as some 
of the increased engagement will stay - on 
even when the pandemic tapers off. We have 
stayed the course on our digital impetus and 
sharp focus on profitability.

RISKS
TRAI’s new tariff order modification (NTO 
2.0) aims to reduce the pricing disparity of 
channels within a bouquet, which in effect 
shall reduce either channels within the 
bouquet or the price of the bouquet.  
This has the potential to impact bouquet 
reach and channel subscription revenue.

Fragmentation of viewership: With the 
advent of Digital and a launch of multiple 
new platforms led by cheaper bandwidth, 
viewership has expanded significantly, 
thereby fragmenting the consumer base 
across platforms. These higher churn rates 
and lower stickiness provide an opportunity 
to wean away viewers from traditional 
dominant players in television, but also is 
a challenge as monetisation models are 
still evolving.

Digital monetisation is lagging 
investments, especially amidst 
strong competition.

Content costs: Spike in demand for content 
creation/curation is driving up content costs 
across Digital, Movies and GEC.

OUTLOOK
The COVID-19 pandemic is a major black - 
swan event, which has dragged the economy 
and the advertising environment as a 
result. The immediate impact on ad-driven 
media industry will be significant; however, 
an increasing proportion of subscription 
revenues will help. With economic activity 
faltering amidst a country-wide lockdown, 
advertising may remain suppressed for much 
of H1 FY 2020-21. The cost-optimisation 
exercise undertaken across verticals during 
FY 2019-20 will help us in these tough 
times, and will be furthered aggressively 
as our preparedness for the uncertain 
economic scenario. We remain confident 
that our portfolio of genre-defining brands 
shall weather this storm and emerge even 
stronger. The growth in media consumption 

BUSINESS STEWARDSHIP
At Network18, Corporate Social 
Responsibility (CSR) is embedded in the 
Company’s long-term business strategy. 
The Company’s community initiatives 
help elevate the quality of life of millions, 
especially the disadvantaged sections of 
the society. Network18 seeks to transform 
people’s lives by promoting health, 
education and sports.

The Company undertook some socially 
relevant programmes during the year:

•  Network18 launched Mission Paani in 

2019 - to change attitudes and behaviour 
to improve water use efficiency.
•  Network18 and Serum Institute of 
India (SII) have come together to 
launch a nation-wide vaccination and 
immunisation campaign — Swasth 
Immunised India. It aims to build a robust 
campaign aimed at spreading awareness 
on the importance and benefits of 
immunisation among the masses. 
•  The MTV Staying Alive Foundation, 

partnering with Viacom18, brings a new 
campaign to India in January 2020. 
“MTV Nishedh”, will focus on  
fostering healthier attitudes and 
behaviours and removing the stigma 
surrounding several health-related 
issues, including sexual reproductive 
health and well-being, contraceptive 
care, tuberculosis (TB) and nutrition.
•  Network18 launched #IndiaGives, a 

campaign meant to provide support to 
the daily wage earners who have been 
hit the hardest by the COVID-19 crisis 
in the country. 

Reliance Foundation acts as the funnel 
through which the Network18 Group 
reaches out to empower people and 
deepen its social engagements.

Network18 is creating awareness and mobilising donors to raise money for the poor affected by COVID-19

JIO STUDIOS
Jio Studios was set up in 2018 to 
complete Jio’s triple-play offering, which 
includes mobility solutions for voice and 
data, high-speed home Internet and 
fixed-line connectivity through fiber-to-
the-home (FTTH), and a whole host of 
digital services and content. Jio Studios 
invests actively to produce and acquire 
original content, including films and web 
series across languages, forge long-term 
content alliances and aggregate content 
to power Jio’s distribution platform and 
expand its reach.

The already profitable film studio business 
has tasted early success through box office 
hits such as Stree, Luka Chuppi, Bala and 
has an interesting slate of films across 
budgets, languages and formats as well as 
compelling original web content, all with the 
promise of “great storytelling” at its heart.

RIL has already created a large portfolio 
of media and digital properties, integrated 
closely with new-age technology. Jio 

Studios is responsible for building and 
exploring synergies between these 
businesses and aligning them with Jio’s 
digital distribution ecosystem with a view to 
ultimately make Jio’s ‘mobility’ and ‘home’ 
products and services more attractive to 
the end consumer.

Jio Studios will now look to leverage the 
newly announced Facebook partnership to 
drive synergies using chat and social media 
to maximise discovery, engagement and 
commerce of its content apps and drive 
further growth in consumption. Developing 
content using Augmented Reality (AR) and 
mixed reality technology is next on cards. In 
a post COVID world, Jio Studios will explore 
disruptive new business models to offer 
latest content directly to consumers.

Jio Studios will continue to be the 
catalyst that offers consumer salience 
and differentiation by complementing 
the Group’s technological and 
distribution prowess.

A glimpse into select Jio Studios’ released films

71

BUSINESS PERFORMANCE: Media and EntertainmentReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshJamnagar site is the largest  
single site refinery with  
complexity index of

21.1

Management Discussion and Analysis (contd)
BUSINESS PERFORMANCE

Refining and Marketing

VISION

Jamnagar Refinery shall be the 
refinery icon of the world with  
best-in-class performance

MISSION

Ensure the Jamnagar refinery  
is future-ready  with a strategic 
transformation to optimal  
oil-to-chemicals

1.24 MBPD

crude processing 
capacity

Refining

Petroleum 
Retail

Propylene 
Feedstock for polypropylene

LPG 
Domestic, commercial and 
industrial fuel

High Speed Diesel/ Gasoline
Transport fuel

Naphtha 
Feedstock for petrochemicals 
such as ethylene, propylene 
and fertilisers and as fuel 
in power plants

Sulphur
Feedstock for fertilisers and 
pharmaceuticals

Reliance Gas 
Liquefied Petroleum Gas (LPG)
Domestic, commercial and  
industrial fuel

Reliance Petroleum Retail
Transportation Fuels 
Retail distribution of fuels

Auto LPG
Auto LPG 
Auto fuel outlet

Trans Connect 
Fleet Management 
Services
Fleet management solutions

A1 Plaza 
Highway Hospitality 
Services 
Highway food plaza

Qwik Mart 
Convenience Shopping
Shopping of beverages, snacks 
gifts on highways

Refresh 
Foods 
Passenger amenities /  
food courts on highways

Reliance Aviation 
Jet/Aviation Turbine Fuel 
Aviation fuel

Relstar 
Lubricants 
Engine oil and lubricants

72

73

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshHital R.  
Meswani

P.M. S.  
Prasad

Anant 
Ambani

Srinivas 
Tuttagunta

C. Borar

J. Rajaraman

P. K. 
Kapil

Harish 
Mehta

Surinder 
Sani

Piyush 
Bhatt

Ashwani 
Prashara

We are witnessing a black swan event. The year 
was characterised by soft regional refining margins 
and significant price volatility amidst looming trade 
wars and tightening oil sanctions on a few crude oil 
producers. The much-awaited rally in refining margins 
due to the change to bunker fuel specifications 
from 1st Jan 2020 did not materialise due to lower 
than expected boost from marine gasoil demand 
as Very Low Sulphur Fuel Oil (VLSFO) remained 
the bunker fuel of choice in the new International 
Maritime Organisation (IMO) low sulphur regime. The 
weakness has been accentuated by COVID-19 and 
associated lockdowns resulting in a downward spiral 
of global oil demand towards the end of FY 2019-
20. In these difficult times, RIL delivered profitable 
operations at near normal utilisation levels mainly 
due to its highly complex and flexible refining assets; 
nimble crude oil sourcing; agile product evacuation; 
diverse geographical footprint and proactive oil price 
risk management.  RIL’s efforts to sustain competitive 
advantage has seen the augmentation of Coking 
capacity to convert low value residue into high value 
distillates and full scale commissioning of coke 
gasification project to reduce energy costs 

RIL continued to outperform Singapore complex 
margins with a premium of US$ 5.7/bbl, significantly 
above its 5-year average. It reflects the robust 
operational performance, superior configuration and 
consistent high utilisation of refineries at Jamnagar.

Refining EBITDA for the year was down 6.1%  
y-o-y at ₹24,461 crore led by lower GRM of  
US$8.9/bbl. The segment performance was 
impacted by volatile crude prices and multi-year 
low light distillate product cracks. Petrochemicals 
integration has been further enhanced with 
successful commissioning of High Purity Iso-Butylene/ 
Isobutylene Isoprene Rubber (HPIB / IIR) complex. 
Petcoke Gasification complex operation has been 
stabilised successfully and is being ramped-up, paving 
the way for significant reduction in supplemental 
energy cost. Petcoke gasification project, is 
transforming Jamnagar refinery into a unique ‘residue-
free refinery’ by converting coke into valuable syngas.

RIL expanded its domestic fuel retailing footprint 
to 1,398 outlets and maintained industry leading 
throughput per outlet.

PERFORMANCE

R  Revenue (` in crore)  E  EBIT (` in crore)  

 GRM (US$/bbl)  

 Outperformed Singapore complex refining margins by (US$/bbl) 

8.4

8.6

9.2

8.1

8.6

10.8

11.0

11.6

9.2

8.9

3.2

0.7

1.4

2.2

2.3

3.3

5.2

4.4

4.3

5.7

R

E

STRATEGIC ADVANTAGES AND COMPETITIVE STRENGTH

Best-in-class portfolio – 
Combination of world class 
scale and asset quality
•  Largest single site refinery 
with crude processing 
capacity of 1.24 mbpd and site 
complexity index of 21.1

Leveraging the asset linkages 
•  Commissioning of Petcoke Gasification complex 

Crude selection and sourcing
•  Crude processing window is further 

has reduced supplemental energy cost significantly 

•  Continued enhancement of Diesel Hydro De-
Sulphurisation capacity to capture favourable 
economics during IMO

•  Debottlenecking of Coker unit augmenting RIL’s 

augmented with de-salter up-gradation 
and increasing sulphur handling capability
•  16 new crude grades processed, including 
opportunity crude grades from North Sea, 
Latin America and Straight Run Fuel Oil 
(SRFO) / diluted bitumen, during IMO 

•  Ability to run a large basket of 

capacity to convert residue to high value distillates

crudes across the quality spectrum 
whilst being among lowest cost 
refiners globally 

•  Launching of niche diesel grade during IMO
•  Commissioning of HPIB unit for C4 value addition 
•  Ramp-up of domestic retail network to 1,398 outlets 

•  Flexible product slate with access 

to high value markets

CDU (4 Trains)
•  1.24 mbpd, crude processing capacity
•  Largest single site refinery – 1.5 times 

the next largest

Coker (2 Trains)
•  Highest coking capacity at single location with 
capacity of 404 KBSPD. More than 2.5 times 
the next largest 

•  Coker with world’s largest coke drum installed

FCCU (2 Trains)
•  World’s largest FCCUs with total 425 KBPSD 

capacity. 1.7 times the next largest

•  Maximum Ethylene & Propylene producing 

conventional FCCUs

Source: Internal estimates/market information

• Platformer (2 Trains)
•  World’s largest CCR units in the world. About 

1.5 times the next largest

•  2 units with combined capacity of 213 KBPSD
Petchem Plants
•  Worlds largest Paraxylene Plant
•  World’s largest Ethylene Plant (ROGC)
•  World’s largest Polypropylene plant

Logistics and supply-chain
•  Strong logistics infrastructure with 

largest operating port and rail, road & 
pipeline connectivity 

•  Adequate time-chartered vessels cover 
during IMO to manage freight volatility
•  Trading offices across major trading hubs 
and tankages at key locations to capture 
opportunity in the VUCA world

74

75

Management Discussion and Analysis (contd)BUSINESS PERFORMANCE: Refining and MarketingReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya Josh005,00,0004,00,0003,00,0002,00,0001,00,0002010-112011-122012-132013-142014-152015-162016-172017-182018-192019-203,87,52221,33412,81513,39215,82724,78223,53422,8803,93,9883,72,9234,05,8523,39,8902,34,9453,06,09525,0562,50,8339,8473,26,5329,1822,35,17540,00030,00010,00020,00050,000 
Geographical representation of 
crude grades sourced till date:

20

16

10

58

35

55

6

Middle East
Europe & Eurasia
Africa
S. & Cent. America
North America
Asia
Australia

Represents No. of grades of crude 
sourced from the region (200)

MARKET ENVIRONMENT
WEAK OIL DEMAND GROWTH DUE 
TO UNCERTAINTY AND TRADE 
TENSIONS
Global oil demand growth at 0.8 mb/d 
in CY 2019 was the lowest since 2011 as 
the consumption was affected by global 
economic uncertainty and trade tensions. 
Brent crude oil price at US$64.3/bbl in 
CY 2019 was lower by 9.5% y-o-y. 

China accounted for more than three-
quarters of CY 2019 global oil demand 
growth. Oil demand growth in China at 0.7 
mb/d and in India at 0.2 mb/d was largely 
structural and broad based, together 
accounting for almost all of global growth.

Among products, global oil demand growth 
was led by gasoline and middle distillates.

Chinese oil demand growth was driven 
largely by transport fuels and petrochemical 
demand. Despite the slowdown in activity 
in the manufacturing sector, public support 
for infrastructure projects is expected 
to have supported the demand growth, 
notably for gasoil.

India’s growth rate remained lower than 
last year due to excessive monsoon and 
sluggish economic activity.

GLOBAL OIL DEMAND

 OECD 

 Non OECD 

UoM: MBPB

98.9

99.2

100.5

100.7

3

.
1
5

6
.
7
4

2

.

2
5

0
.
7
4

5

.

2
5

1
.
8
4

0

.

3
5

7
.
7
4

93.5

2

.

8
4

3

.

5
4

Source : IEA

76

Asian Cracks

US$/bbl

Naphtha

Gasoline 

Jet Kero

Gasoil 

Fuel Oil

Q1

-9.1

5.7

12.2

13.0

-3.8

Q2

-7.8

7.9

15.8

16.2

-0.5

Q3

-2.2

8.1

13.9

15.4

-19.7

Q4

-2.9

4.9

8.5

11.9

-8.4

FY 2019-20

-5.5

6.7

12.6

14.1

-8.1

NON-OPEC GAINS MARKET SHARE
Global oil supply grew by 0.2 mb/d in CY 2019. Iran and Venezuela dominated the decline of 
supply in 2019, while the US once again saw strong growth.

Sanctions and OPEC+ cuts wiped 1.9 mb/d off OPEC supply compared to 2018. Tough US 
sanctions cut Iran’s crude production by 1.2 mb/d to 2.4 mb/d, the lowest annual rate since 
1988. Venezuelan crude supply, hit by sanctions and under investment, fell further in 2019.

Non-OPEC oil supply continued to exceed expectations, posting gains of nearly 2.1 mb/d in 
CY 2019. Record output from the US, Canada, Brazil along with robust gains from Norway and 
the start-up of production in Guyana fueled the growth. Increased efforts to stem or reverse 
declines in some of the more mature producing countries, including China, Mexico and 
Colombia, also made a contribution.

OIL PRICES
(US$/bbl)

 Brent 

 West Texas Intermediate (WTI) 

 Dubai

SLOWDOWN IN DEMAND AND  
OUTBREAK OF COVID-19 PUSHED  
THE CRUDE PRICES LOWER
Brent crude oil prices averaged US$61.1/bbl 
in FY 2019-20, lower by 13% y-o-y. 

Lower global demand and enough supply 
kept oil prices in check. Oil prices in Q4 
FY 2019-20 was lowest as the demand was 
hit badly by the outbreak of COVID-19 in 
China, the major demand hub.

MIDDLE DISTILLATES
Middle distillate cracks in Singapore were lower 
in FY 2019-20 over the previous year on lower 
global demand growth. Gasoil demand growth 
accounted for close to 50% of the oil product 
demand growth globally. Gasoil demand growth 
was marred by warmer than usual winters and 

lower than expected boost from bunker fuel 
demand as VLSFO remained the bunker fuel of 
choice to replace HSFO in new IMO low sulphur 
regime. Supplies from start-up of new refining 
capacities in China, Brunei and Malaysia also 
added to the regional surplus, pressurising the 
cracks. COVID -19 outbreak further deteriorated 
the demand in Q4 FY 2019-20 amid surplus 
supplies leading to crack weakening. Jet fuel/ 
Kero demand moderated amid slowdown in 
global passenger traffic in 2019 which rose by 
4.2% against year CY 2018 growth of 7.3%. ATF 
demand in India grew by 10.4% y-o-y in CY 2019. 
Air traffic in India grew by 5.1%, ending a four-
year streak of strong double-digit demand 
growth. The closure of a major domestic carrier 
and weakening of economic activity led to 
slower demand growth.

FUEL OIL
Fuel oil demand declined in CY 2019 as the bunker demand transitioned towards IMO 0.5% 
marine fuel and suppliers switched their operations towards LSFO and MGO. This has led 
to crack weakening y-o-y and especially in Q4 CY 2019, when the Singapore HSFO crack 
averaged US$ (19.7)/bbl. 

LIGHT DISTILLATES
Gasoline cracks were slightly higher in US and flat in Europe and lower in Asian market in 
CY 2019 as compared to last year due to moderation in gasoline demand growth across key 
markets as well as higher inventory especially in the US during Q4 CY 2019. Growth in China 
slowed after new car sales declined by 7.4% in CY 2019. Gasoline demand growth in India in 
CY 19 was strong at 8.9% y-o-y showing high growth in first half of the year and slowdown in 
car sales impacting growth in second half of the year.

REFINING MARGINS VIS-À-VIS GLOBAL BENCHMARKS
Regional Margins (US$/bbl)
Singapore Complex
RIL GRM
Rotterdam (Brent)
USGC (WTI)

FY 2019-20
3.2
8.9
5.0
14.2

FY 2018-19
4.9
9.2
5.6
13.6

FINANCIAL AND OPERATIONAL PERFORMANCE
FY 2019-20
(₹ in crore)
3,87,522
24,461
6.3%

FY 2019-20
(US$ in billion)
51.2
3.2

Revenue
EBITDA
EBITDA Margin (%)

FY 2018-19
(₹ in crore)
3,93,988
26,050
6.6%

FY 2017-18
7.2
11.6
6.3
12.8

% Change

(1.6%)
(6.1%)

Segment revenue marginally declined due to 
lower price realisations in domestic as well as 
export markets due to fall in crude oil prices 
during the year. RIL’s refining throughput was 
70.6 MMT during the year. Refining EBITDA for 
the year was down 6.1% y-o-y at `24,461 crore 
led by lower GRM of US$8.9/bbl. The segment 
performance was impacted by volatile crude 
prices and multi-year low light distillate product 
cracks. RIL sustained its profitability in the 
Refining business by optimising advantaged 
feedstock sourcing, higher crude throughput 
and maximising middle distillate pool to capture 
favourable margins.

MARGINS
Singapore complex margins were lower y-o-y 
due to lower cracks across products especially 
the FO cracks which fell significantly in Q4 
CY 2019. Freight was also higher for CY 2019 
and averaged US$1.1/bbl against CY 2018 
average of US$0.8/bbl. Margins in North 
Western Europe was flat y-o-y but margins in 
USGC were up y-o-y in CY 2019 due to slightly 
higher gasoline and middle distillate crack as 
compared to last year. Global refinery utilisation 
edged lower in CY 2019 to 81.6% compared 
to 82.3% in CY 2018. Utilisation in US were 
lower due to unplanned refinery shutdown and 

tropical storm. Asian Refinery utilisation were 
down in CY 2019 due to lower margins.

OUTLOOK
Global oil demand is expected to fall by 
8.6 mb/d in CY 2020 because of lockdowns 
and travel bans in H1 CY 2020 due to COVID-19 
outbreak and widespread shutdown of China’s 
economy in Q1 CY 2020.

US crude supply is expected to decline 
by 2.8 mb/d y-o-y by Q4 CY2020. Total 
non-OPEC oil production is set to fall by 
3.3 mb/d during 2020.

Demand recovery is expected in second half of 
the year as the easing of lockdowns and travel 
bans comes into effect.

CARBON NET ZERO
At Reliance, sustainability is integral to growth 
in the decades to come. RIL has a vision of 
carbon net zero at Jamnagar through a host 
of sustainable long term initiatives such as 
efficiency improvements; converting carbon 
intense petroleum products into chemicals; 
enhanced use of renewable energy in place of 
conventional fuels; offsetting carbon dioxide 
by growing algae and capture, utilisation and 
sequestration of carbon. 

DIGITALISATION
Reliance is pursuing digitalisation to gain 
from its profound power by integrating 
data across the value chain for seamless 
working of its entire supply chain as well as 
Finance, Human Resources, etc. Using a set 
of cutting-edge solutions, it has automated 
its systems and improved efficiencies. RIL is 
at an advanced stage of building platforms 
on next gen technologies for improved 
trade execution and efficiencies, planning, 
faster response time, customer delight 
and insightful performance management. 
We are also adopting technologies like 
Artificial Intelligence / Machine learning 
for advanced analytics to enable business 
decision making.  

DOMESTIC MARKETING

MARKET ENVIRONMENT
In FY 2019-20, the petroleum product 
consumption remained stagnant at 214 MMT.  
COVID-19 and ensuing shutdown had a 
strong downward pull in the month of March 
eliminating the overall growth of 2% which 
the industry had sustained till the penultimate 
month. While transportation fuels continue 
to drive the growth, bulk of the growth is 
driven by the steady rise in gasoline and LPG 
demand. Improving road network, muted 
on-boarding of country-wide urban metro 
network and higher shift to gasoline vehicles 
with steady decline in gasoline-diesel 
differential has more than made up for sub 
optimal growth in disposable income, overall 
automobile sales and weak economic activity 
across the country.

With 56% share in the overall energy 
portfolio, transportation fuels continue to be 
the major determinant of oil demand growth. 
Gasoline demand grew by 6.0% to 30 MMT 
and diesel demand fell by 1.1% to 82.5 MMT. 
Barring macro-economic and environment 
factors, demand growth has also been 
supported by expansion in the retail network. 
The total number of retail outlets in India has 
grown to over 69,100 as both state owned 
oil marketing companies and private players 
expanded their network presence albeit at a 
muted pace from previous years.

77

Management Discussion and Analysis (contd)BUSINESS PERFORMANCE: Refining and MarketingReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya JoshJan-Mar190.020.040.060.080.0100.0120.0Apr-Jun19Jul-Sep19Oct-Dec19Jan-Mar20JAN 2019JAN 2020FEB 2020MAR 2020040206080FEB 2019MAR 2019APR 2019MAY 2019JUN 2019JUL 2019AUG 2019SEP 2019OCT 2019NOV 2019DEC 2019In the light of ongoing pandemic, the recent downward pull faced by the demand of petroleum 
products particularly of transportation fuels will be guided by the extent and duration of 
country-wide lockdown. Continued movement of essential commodities across the country 
has ensured relatively lower impact on highway fuel demand.

Further, the industry is facing some headwinds from impetus on electric vehicles both in public 
and private transportation, but this should be more than compensated by the growing spend 
on infrastructure activities by Government of India (GOI) around their ambitious countrywide 
road connectivity and port led development. Combination of these projects are expected to 
enhance both inter and intra-city connectivity which in-turn will sustain demand growth of 
petroleum products in the near future. Barring the ongoing shutdown related impact both in 
the domestic and International sector, aviation sector has maintained a steady upward growth.

REFINERY SALES
(In MMT)

  Exports 

  Captive 

  Domestic

13.4

15.6

FY 2019-20
72.6 MMT

17.3

41.9

17.0

FY 2018-19
71.7 MMT

39.1

PETROLEUM RETAIL BUSINESS
Having recommissioned the entire network, 
RIL has focused on improving the quality of 
sales across the operational countrywide 
network of 1,398 fuel outlets. 

continues to be significantly higher than the 
competitors. Continued sales volume growth 
in-spite of muted growth in the industry, 
reflects a strong correlation with RIL’s ‘Desh 
ka Sacha Pump’ campaign.

Dual strategy of locking large fleet 
customers through unique Transconnect 
propositions and attracting individual 
customers via dynamic pricing has helped 
RIL to further strengthen the leadership 
position in industry throughput. During 
FY 2019-20, RIL registered over 10% y-o-y 
growth in average outlet sales volume.  

Both the count and volume throughput from 
active customers enrolled in the marquee 
fleet programme – Transconnect has grown 
consistently during FY 2019-20. Driver 
loyalty program combined with provision of 
value-added fuel has further strengthened 
the customer value proposition.

RIL has outperformed across all four quarters 
in retail diesel and gasoline sales. It registered 
y-o-y growth of 9.8% in retail diesel and 14.7% 
in retail gasoline volume compared to (1.5%) 
and 6.3% for industry, respectively. 

Share of fleet (Transconnect) sales in 
the retail volumes has further grown and 

78

Starting mid- March, retail fuel sales across 
the country were severely impacted by the 
lockdown. However, on account of strong 
customer value propositions and strategic 
presence across highways, RIL fuel outlets 
had relatively lower impact on sales and 
should return back to regular sales volumes 
within a month of the removal of lockdown in 
their respective geography.  

A) OPERATING STRATEGY
 RIL serves its family of satisfied customers 
with a unique Q&Q assured fuelling 
experience. Being technically equipped, 
RIL’s refinery  migrated to BS VI fuels 
ahead of the 1st April, 2020 deadline 
provided by Government.

 Building unmatched value proposition, RIL 
continues to augment its customer value 
proposition through seamless integration 
with Reliance Retail and Reliance Jio. 
Co-located convenience stores have drawn 
higher footsteps translating to increased 

fuel sales. RIL further intends to leverage 
this with a proposed network-wide rollout of 
these stores in the future. 

 Leveraging the high end Jio fiber 
connectivity, RIL is piloting a gamut of next 
generation technologies, these would 
go a long way in adding automation led 
operational and process efficiency. 

 With the exponential growth in last mile 
fuel delivery, RIL is redefining the Indian 
fuel retailing landscape. Over 1,000 sites 
are serving diesel through a mix of the 
packaged containers and mobile dispensing 
units to the non-transport sector. With all 
permits in place for in-house production of 
High Density Polyethylene (HDPE) packs, 
RIL should be able to bring in significant 
process synergies. RIL will be the pioneering 
Indian Oil Marketing Company to launch light 
weight and tamper proof HDPE packs for 
doorstep delivery in the country.  

 Riding on industry-leading pioneering 
technology, synergies of group companies 
and proactive focus on customer’s 
latent needs, RIL will continue taking the 
fueling experience of Indian customers to 
even higher levels.

B)  DIGITISATION STRATEGY
 With the onset of digital media, RIL’s 
Customer Service is rapidly evolving. In line 
with the changing times, RIL is gradually 
increasing its footprint in the digital world. 

 By adopting the next generation 
technologies such as AI, Blockchain and 
Internet of Things (IoT); RIL continues to 
improve business processes and enhance 
customer experience.

 RIL has rolled out state-of-the-art new 
age fuel dispensers across the network. 
Empowering customers to monitor their 
fleet on the go, offering flexibility of 24X7 
fund transfer for loading their fleet account 
and introduction of virtual card for enabling 
quicker transactions continue to resonate 
well with RIL’s key customer segment.

 Through its social media channel, RIL 
endeavours to work closely with the last 
mile customer for getting service feedback 
and upgrading the offerings to meet 
their expectations.

PETROLEUM B2B BUSINESS
A) HSD – DIRECT
Unlike the retail segment, the Bulk Diesel 
continued the trend of muted y-o-y growth 
of 0.4% in spite of the impact of shutdowns 
in March 2020. The industry segment 
continues to maintain the overall demand in-
spite of slowing industrialisation and vastly 
improved electrification. During the year, RIL 
registered a y-o-y volume growth of 10.8% 
increasing market share to 8.8% despite 
expected demand contraction and margin 
pressure. Non-railway business registered 
an impressive 16% y-o-y growth.

Building on strong customer connect, 
RIL has been able to further strengthen 
relationship with railways reflected in 
increased volumes and margins. Specific 
focus on infrastructure, construction 
and mining segment has provided 
healthy returns. 

Growth in HSD – Direct sales volume would 
be driven by continued volume growth from 
railways, sourcing higher volume share in 
State Transport Units (STUs), designing 
unique operating models along with 
strengthening presence in the high potential 
markets across the country.

B) AVIATION TURBINE FUEL (ATF)
The double-digit growth observed over 
52 consecutive months might have been 

stalled. However, India continues to be 
one of the fastest growing aviation market 
in the world for the 5th consecutive year.  
Air-passenger traffic in India, one of the 
world’s fastest-growing aviation markets, 
rose 9% even in February, 2020 after the 
Indian carriers recouped to full capacity 
that was lowered following the closure of 
a major domestic carrier in the first few 
months of FY 2019-20 as well as disruptions 
at Mumbai airport owing to construction 
and maintenance. 

Following the COVID-19 pandemic, 
while travel restrictions were being 
imposed elsewhere, India was largely 
unaffected till the end of March, 2020 
before the sharp escalation in travel bans 
globally and lockdowns impacted India’s 
aviation sector too. 

On account of its network strength, 
cost competitiveness, industry leading 
technology and best-in-class service 
standards, RIL improved its volume share 
in the domestic market. Having the highest 
market share in 20% of the operating airports 
continues to reinforce the customer’s trust in 
Reliance Aviation.

RIL is looking to increase its network to 
45 locations as against 30 at the end of 
FY 2019-20 and is well geared to benefit with 
the  growth in the Indian aviation market.

C) FACILITATING NATION’S ENERGY 
SECURITY 
75% of RIL’s production of transportation 
fuels from DTA refinery was absorbed 
in the Indian market during FY 2019-20. 
While sales through own retail network 
and, HSD – Direct segment has grown, the 
volumes through bridging PSU product 
deficit has also remained at similar levels 
from previous year.

RIL continues to be the largest supplier of 
LPG to Public Sector OMCs. Aligned to GOI 
vision of creating a healthy environment 
in Indian kitchens, RIL through robust 
KYC norms and innovative distribution 
model continues to target improving the 
quality of life for rural household and 
migrant labourers.

PROJECT UPDATE 
PETCOKE GASIFICATION:
•  The Petcoke gasification, the world’s 

largest, achieved steady-state operation, 
after a steep ramp-up

•  Major accomplishments include, 100% 
design petcoke feed and 120 days of 
continuous gasifier operations

•  This year’s focus shall be to maximise 
syngas availability of all  gasifiers
•  The Jamnagar petcoke gasification 
has achieved iconic status in the 
gasification universe.

Leveraging  
Industry 4.0: Next generation 
initiatives

On the Lubes growth curve with 
Relstar: Empowerment driven 
growth

•  Machine Learning and Advanced Algorithms for price 

•  Created unique win-win propositions for customers, 

forecasting led to increase in market share 

influencers and channel partners

•  Real-time centralised CCTV analysis across network to 

•  Facilitated ownership mindset by grooming channel 

monitor staff’s service compliance

partners as entrepreneurs 

•  Automatic Number Plate Recognition for proactively 

•  Technology led 100% remuneration transparency 

identifying customer and enabling promotion 

Increased process compliance and much superior 
customer experience 

33% CAGR in last 3 years against ~1-2% for industry; 
Rated as “Prestigious Rising Brand 2020”

79

Management Discussion and Analysis (contd)BUSINESS PERFORMANCE: Refining and MarketingReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya JoshOUTCOMEOUTCOMEACTIONACTIONProduct flow chart
A diverse set of products
and end applications

NATURAL
GAS

CRUDE 
OIL

Light ends

Middle distillate

Solids/fuels

Refinery C4

Offgas

Propane

Naphtha

LPG

Gasoline

Diesel

Jet/Kero

Fuel Oil / CBFS

Petcoke

Sulphur

BUTYL RUBBER

Jamnagar Expansion Project

Refinery C4

HPIB

Butyl Rubber

Halobutyl Rubber

Butene-1

Halogen

Ethane/Propane

Ethane

Ethylene

Propylene

C4's

EDC

HDPE/LLDPE

LDPE

EO

PP

MTBE

Butene-1

HTPB 

Butadiene

 Cyclohexane

C6+

Benzene

Toluene

Xylenes

PETCOKE GASIFICATION

Jamnagar Expansion Project

Petcoke

Coal

Syngas

Sulphur

Hydrogen

SNG

High Purity Isobutylene

CBFS Carbon Black feedstock
Di-Ethylene Glycol
DEG
Ethylene Di-Chloride
EDC
Ethylene Oxide
EO
FDY
Fully Drawn Yarn
HDPE High Density Polyethylene
HPIB
HTPB Hydroxyl Terminated Polybutadiene
Linear Alkyl Benzene
LAB
LDPE
Low Density Polyethylene
LLDPE Linear Low-density Polyethylene
LPG
Liquefied Petroleum Gas
MEG Mono-Ethylene Glycol
MTBE Methyl Tertiary Butyl Ether
PBR
PET
PFF
POY
PP
PSF
PTA
PTY
PVC
SBR
SNG
TEG
VCM Vinyl Chloride monomer

Poly Butadiene Rubber
Polyethylene Terephthalate
Polyester Filament Fibre
Partially Oriented Yarn
Polypropylene
Polyester Staple Fibre
Purified Terephthalic Acid
Polyester Textured Yarn
PolyVinyl Chloride
Styrene Butadiene Rubber
Synthetic Natural Gas
Tri-Ethylene Glycol

VCM

PVC

DEG/TEG

Styrene

SBR

PBR

LAB

Orthoxylene

Paraxylene

Salt

Caustic

Chlorine

MEG

PET

PTA

Polyester Chips

Normal 
Paraffin

Kerosene

Acetic Acid

Filament

FDY

POY

PTY

Texturised /Twisted 
Dyed Yarn

Staple

PSF

PFF

PET Bottles 
(Recycled)

Spun Yarn

Non-woven 
Applications

Filler Products/
Non-wovens/
Technical Textiles

Fabrics

Apparel

Wool Viscose 
Silk Linen

   Purchased Raw Materials
   Partly Purchased Raw Materials
   Existing Products
   New Products

80

RELIANCE COMPOSITE SOLUTIONS

Glass rowing 
(procured)

Multiple raw materials PTA, EO, Styrene, etc. 
(captive / procured)

Glass Fibre

Resin
(Polyester / Epoxy / Phenolic)

Pultrusion

Filament 
Winding

Mass Transport 
Unit

Centrifugal 
Casting

Sheet Molding

Wind Mill Unit

General Molding

Product plants 

End use applications

81

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya JoshManagement Discussion and Analysis (contd)
BUSINESS PERFORMANCE

Petrochemicals

VISION

MISSION

To be among the Top 5  
most profitable 
Petrochemical Companies 
in the World

Sustainably Enrich Lives 
and Deliver Smiles  
by Harnessing the 
Power of Chemistry

38.4 MMT

Highest petrochemical  
production

INFRASTRUCTURE
Roads, buildings, windmills, solar 
panels and telecom poles

PHARMA AND HEALTHCARE
Medicine blister packs, syringes, 
blood bags, IV packs, bottles, lab 
coats, masks and PPEs

TRANSPORT AND AUTOMOTIVE
Metro, cars, mass transport, 
tubes and tyres

AGRICULTURE/
PLASTICULTURE 
Drip irrigations, pond 
linings, crop/fruit covers, 
sprinklers, mulching and 
silage bags

INDUSTRIAL
Cables & 
ducting and 
reinforcements 

WATER STORAGE  
AND SUPPLY
Water storage 
tanks and PVC 
pipes

RESIDENTIAL 
Apparels, beds, sofas, rugs, 
pillows, wood floors, curtains, 
consumer durables and FMCG

SPORTS
Golf balls, turf and sportswear

PACKAGING
Plastic bottles and disposable 
packages

82

83

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshNikhil R.  
Meswani

Par  
Singh

Anant 
Ambani

Seema 
Nair

Vipul  
Shah

FY 2019-20 was a challenging year for the global 
petrochemical industry. While on supply side, we 
witnessed significant capacity additions, on demand side, 
geo-political issues caused uncertainty and impacted 
trade flows and consumer demand.  An exceptional 
development - COVID-19, only further disrupted end use 
demand and caused uncertainty across the globe. 

Amidst this unprecedented and volatile business 
environment, our Petrochemicals business continued to 
perform, and delivered an EBITDA of `30,933 crore while 
maintaining a healthy EBITDA margin of 21%. This resilient 
performance was driven by our broad product portfolio, 
deep integration coupled with feedstock flexibility that not 
only diversifies our contribution mix but also significantly 
reduces earnings volatility across market cycles.  As the 
impact of COVID-19 intensified in India towards the end of 
the fourth quarter, we responded by adapting our plants 

and product mix and our customer relationships to ensure 
a continuous supply of key packaging raw materials into 
the essential domestic sectors of health and hygiene, food 
and milk packaging, pharma and medical. 

We not only strengthened our B2B2C business model 
transition through end-consumer initiatives like R|Elan™, 
but also expanded our advanced material portfolio with 
value-added, carbon-wrap solutions such as RelInforce™.  
During the year, we continued to create an enabling 
ecosystem for widespread adoption of circularity to help 
position India as a global leader in sustainability and 
plastic recycling – we recycled more than 2 billion  
post-consumer PET bottles into high-value fibres.   We also 
launched ReRoute™ – our Waste Plastic to Road Initiative 
after extensive proof of concept testing with 40 km of in-
house road constructed at our Nagothane Manufacturing 
Division. 

World-class production facilities

84

PERFORMANCE

R  Revenue (` in crore)  E  EBIT (` in crore)  

 EBIT Margin (%) 

14.6

14.1

10.5

7.6

8.1

8.6

12.4

14.1

18.8

17.6

R

E

STRATEGIC ADVANTAGES AND COMPETITIVE STRENGTHS

Robust asset profile
•  One of the most integrated petrochemicals producers globally
•  Leading market position across product categories
•  World-class production facilities
•  Industry-leading operating rates across products
•  Commissioning of High Purity Iso- Butylene (HPIB) unit for 

C4 value addition

Sustaining value creation
•  Refinery off-gas cracker, a unique project and expansion of 
downstream capacity to cater to expected demand growth

•  Ethane imports continue to enable a cost advantage and 

feedstock security

•  Strong brand initiatives enabling Reliance’s shift in focus 

towards consumers

Competitive strengths
•  Fully integrated operations providing cost competitiveness
•  Captive and cost-effective feedstock supplies provide 

feedstock security

•  Benefits of economies of scale
•  High domestic market share across most products
•  Proximity to key consuming markets and 

diversified consumer base

85

BUSINESS PERFORMANCE: PetrochemicalsReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Josh002,00,0001,60,0001,20,00080,00040,0002010-112011-122012-132013-142014-152015-162016-172017-182018-192019-201,45,26425,5477,1598,4038,29121,17910,18632,3941,72,06594,1771,04,01896,80482,4101,25,29912,99092,4729,06086,4629,54067,69240,00030,00010,00020,00050,000 
 
HARNESSING THE  
POWER OF CHEMISTRY 

Reliance is constantly harnessing the 
power of Chemistry to deliver Smiles to its 
customers and end consumers.

Chemistry for Smiles: A creative 
expression that connects science with 
emotions and conveys how Reliance 
Petrochemicals, the industrial giant using 
chemistry, works towards the intangible 
sweet emotions of life — smiles.

Every business in the Petrochemicals 
segment uses chemistry to create 
formulations that are transformed into a 
diverse range of end products for everyday 
life – be it polyesters for apparel, home 
fashion and packaging potable liquids or 
elastomers for tyres and automotive parts, 
polymers for healthcare and agriculture or 
aromatics for detergents and soaps.

The positive attributes of these very 
products that all consumers use and 

interact with daily, underlines the necessity 
and importance of Reliance Petrochemicals 
in everyone’s lives.

Reliance Petrochemicals in that sense 
is actually the ‘Industry of Things’ 
that enable products and services 
which make the modern life healthy, 
convenient and enjoyable.

This relentless focus on creating a positive 
impact and ‘transforming life into quality life’ 
for our end consumers is what drives our 
competitive edge and differentiates us.

1  Olefin

2  Polymers

3  Polyesters

Description

Unsaturated open 
chain hydrocarbon

Large molecule with 
repeating subunits

Synthetic Fibres

4   Aromatics and Fibre 

Intermediates

5  Elastomers

Raw Material for polyester 
and textile industries, 
Industrial Chemicals

Polymers with 
rubber like 
elasticity

RIL Portfolio

Ethylene, Propylene, 
Butadiene

Polyethylene(PE), 
Polypropylene(PP), 
Polyvinyl chloride (PVC)

Polyester Filament 
Yarns (PFY), Polyester 
Staple Fibres 
(PSF), Polyethylene 
Terephthalate (PET)

Purified Terephthalic Acid 
(PTA), Monoethylene Glycol 
(MEG), Paraxylene (PX), 
Benzene (BZ)

Poly-Butadiene 
Rubber(PBR), 
Styrene Butadiene 
Rubber(SBR), 
Butyl Rubber

Applications/  
Associated
Industries

Capacities/  
Global Market 
Position

Industrial Chemicals 
and Polymers

Construction, Agriculture, 
Automobile, Consumer 
Goods, Packaging

Textile / Apparel 
industries and 
Beverages

Feedstock for 
petrochemical products 
Ethlyene: 3.6 MMTA

PE: 2.3 MMTA/ 12th 
PP: 2.9 MMTA/ 6th 
PVC: 0.7 MMTA/ 17th 

PFY and PSF:  
2.1 MMTA
PET: 1.1 MMTA/ 8th

Polyester and textile 
industries, Industrial 
Chemicals

PTA: 4.9 MMTA/ 4th
MEG: 1.5 MMTA/ 8th
PX: 4.8 MMTA/ 2nd 

Tyres and 
Automobile

PBR: 120 KTA  
SBR: 150 KTA

MARKET ENVIRONMENT
FY 2019-20 witnessed a volatile energy 
price environment, which echoed in the 
petrochemical feedstock and product 
prices. Global macro factors such as trade 
barriers, excess capacities, Geo-political 
uncertainties, and regulatory pressure 
among others, weighed on demand and 
price, resulting in decline in petrochemical 
margins across regions. 

In face of a weakened macro environment, 
the Petrochemical business still delivered 
a resilient operating and financial 
performance, heading into the COVID-19 
crisis.  RIL strategically optimised logistics 
and expanded its exports across both 

polymers and polyesters to compensate 
for the slowdown in domestic markets 
towards the end of the financial year, 
while fully catering to the essential 
domestic sectors first.

OLEFINS AND POLYMERS - STABLE 
DEMAND ENVIRONMENT
Global demand for ethylene increased 
by 4% y-o-y to 167 MMT in 2019, while 
operating rates remained stable at 
near 90%. New capacities of 7 MMTA 
were added during the year, resulting 
in capacity addition significantly 
outpacing demand growth.

Global polymer demand (PE, PP and PVC) 
in 2019 is 232 MMT. Polyethylene (PE) 

accounted for 46%, Polypropylene (PP) 
34% and Polyvinyl Chloride (PVC) 20% 
of the market. Global polymer demand 
growth remained subdued during the year 
amid concerns over economic outlook, 
trade conflicts between USA and China 
and several geo-political uncertainties. 
Outbreak of COVID-19 during Q4 of FY 
2019-20 in China and other countries 
caused slowdown in the industry. The 
global demand growth of polymers is 
expected to remain subdued in near 
term. However, demand growth in Asia 
is likely to be healthy led by India and 
China as the economies emerge from the 
COVID -19 crisis.

86

PRICE AND MARGIN 
ENVIRONMENT - POLYMER CHAIN
Average naphtha prices in Asia were down 
by 16% y-o-y in FY 2019-20 amidst softening 
of crude price and slowdown of demand 
on economic concerns. Ethylene prices 
in Asia softened by 30% with pressure 
from new capacity additions in the USA 
and weakening downstream PE prices. 
Propylene prices in Asia also weakened by 
11% with falling PP prices and on purpose 
PDH unit turnarounds in North East Asia.

South East Asia Polymer Margins

(US$/MT)

HDPE-Naphtha

PP-Propylene

PVC-EDC-Naphtha

Source: Platts and ICIS

FY  
2019-20

FY  
2018-19

390

166

462

576

249

465

Overall polymer margins softened due 
to weakening of prices. On y-o-y basis, 
PP and PE margins corrected by 33% and 
32%, respectively. PVC margins remained 
largely stable.

POLYESTER AND FIBRE 
INTERMEDIATES
Polyester sector during FY 2019-20 was 
influenced by the USA - China trade war 
and further impacted by the COVID-19 
outbreak in the later part of the year. As the 
outbreak spread across China and many 
nations across the globe, governmental 
restrictions to contain the outbreak were 
imposed. Consequently, the demand for 
polyester weakened. Prices during the 
year declined reflecting the fluctuations 
in the feedstocks; margins however 
remained strong for PFY and PSF while PET 
deltas declined.

COVID-19 in Q4 FY 2019-20 impacted 
the polyester and downstream rates 
especially in China, which in turn has had 
an adverse effect on the upstream demand, 
thus leading to a build-up of inventories. 
However, health-care and hygiene sector 
witnessed a spike in demand due to the 
COVID-19 crisis with increased usage of 
medical textiles and non-woven. 

During FY 2019-20, PX markets witnessed 
capacity addition of 12 MMT against an 

estimated consumption growth of 3 MMT. 
The start-up of new large PX units in China 
dampened the market sentiments and 
concerns, and excess supplies from the new 
units resulted in squeezed margins.

PTA markets witnessed balanced supply 
demand scenario with high operating rates 
until the third quarter. The start-up of new 
capacities in the later part of the year set in 
the bearish tone in the markets. To add to 
the weak market sentiments, the build-
up of PTA inventories, due to slower than 
expected polyester demand before and 
after the Chinese Lunar New Year holidays, 
impacted prices and margins. During 
FY 2019-20, PTA prices decreased 24% 
and margins dropped 14% y-o-y, but still 
remained above the 5-year average.

The MEG market witnessed volatility 
throughout the year. Increased demand in 
the early part of the year and geo-political 
tensions in the Middle East reduced port 
inventories, while supporting price and 
margins. Start-up of large MEG units in 
China further weighed down an already 
oversupplied market resulting in a stock 
build-up of over 1MMT at year-end. MEG 
prices slumped 32% y-o-y during FY 2019-
20 and margins weakened 48% y-o-y below 
the 5-year average.

Global PET prices fluctuated in line with 
the volatility in feedstock prices as geo-
political tensions dampened the buying 
sentiments across the regions. Given the 
essential nature of packaging in the food 
and beverage sectors, PET business has 
been much less affected by the COVID-19 
crisis than other polyester products, and 
remains one of the most advantaged 
polymers so far.

Polyester and fiber  
intermediates margins

(US$/MT)

FY 2019-20  FY 2018-19 

PX

PTA
MEG
POY
PSF
PET

292

155
215
282
163
158

479

181
417
262
154
222

Source: Platts, ICIS, CCF Group

Elastomers
During CY 2019, the global Natural Rubber 
production decreased by 1% on y-o-y basis 
(from 13.887 MMT to 13.731 MMT), due to 
fungal disease in rubber plants in Thailand 
and Indonesia. Demand growth was flat at 
13.5 MMT. Slowdown in economic activities 
driven by the USA-China trade conflict, 
effect of COVID-19 and slump in automobile 
industries weighed on operation and 
rubber consumption.

Global capacity of Butadiene has increased 
by 6.6% to 16.23 MMT, with additional 
capacities getting commissioned up in 
China and Malaysia. The Operating Rate 
has come down, from 77% at the earlier 
part of the year to less than 70% by March 
due to the COVID-19 pandemic. With 
the downstream auto sector severely 
affected, the operating rates of Butadiene 
is expected to remain at similar levels in 
the short term.

Global capacity of PBR is 4.5 MMTA 
in FY 2019-20 with average utilisation 
rate of 76%, while the global capacity of 
E-SBR is 4.2 MMTA in FY 2019-20 with 
average utilisation rate of 78%. The global 
capacity of IIR is 1.9 MMTA with average 
utilisation rate of 64%. PBR and SBR 
demand is directly linked to automobile 
and tyre sectors.

LEADING GLOBAL  
PRESENCE ACROSS AN 
INTEGRATED PRODUCT 
PORTFOLIO
The Company has built a leading presence 
across all key product portfolio by building 
state of the art, highly integrated facilities, 
driving operational excellence across 
every facet of the business, and creating 
Innovative Sustainable Solutions for the 
industry.  With every expansion, Reliance 
has executed world scale investment 
projects in record times.

Polymers
The Indian polymer market registered 
growth of about 4% in FY 2019-20 y-o-y. 
PE demand growth was healthy at 7% y-o-y 
driven by policy boost for infrastructure, 
irrigation and other water management 
projects and growth in e-commerce 
sector. PP demand growth was at 2% y-o-y 

87

BUSINESS PERFORMANCE: PetrochemicalsReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya Joshsubdued from auto sector and slowdown 
due to COVID-19. Overall good demand 
growth has been observed form the health 
and hygiene sector (PP fiber filament), food 
and FMCG packaging (BOPP and LLDPE 
films), rigid packaging for edible oil, hair oil 
and sanitizers (PP and PE), milk packaging 
(LDPE), pipes and drip laterals for irrigation 
(PE and PVC). Increasing awareness 
and policies against single usage plastic 
resulted in lower demand growth in the first 
half of the year.

Polymer Production - RIL

(Production in 
MMT)
PP
PE
PVC
Ethylene

FY  
2019-20
2.9
2.3
0.8
3.8

FY  
2018-19
2.9
2.1
0.7
3.7

RIL has achieved highest ever polymer 
production during the year. RIL is a leading 
global manufacturer of polymers with six 
state-of-the-art manufacturing facilities. RIL 
maintained its leadership position in Indian 
polymer market with a domestic industry 
market share of 33%.

RIL’s continuous efforts towards 
strengthening its supply chain network 
enabled the Company to place polymers 
in more than 70 countries globally during 
the year. RIL exported 1.1 MMT of polymers 
during the year.

Polyester and Intermediates 
Production

RIL production*

(Production  
in MMT)
POY
PSF
PET
PX
PTA
MEG
* Malaysia numbers included

FY  
2019-20
1.0
0.7
1.2
4.2
4.9
1.7

FY  
2018-19
1.1
0.7
1.2
4.3
4.9
1.7

During FY 2019-20, Indian polyester 
filaments market grew by 12% on a y-o-y 
basis, staple demand weakened marginally 
by 1% y-o-y, while PET market grew by 

88

10%. Polyester fibre and filament market 
witnessed weakness at the start of the year 
due to weak demand and financial crunch 
with end users which improved later ahead 
of Diwali and Christmas celebrations.

PET markets remained buoyant amidst 
strong demand for beverage consumption 
due to extended summer and national 
events at the year beginning which 
continued amidst festivities later in the year.

During fourth quarter, domestic polyester 
demand remained subdued amidst 
fluctuations in raw material prices and weak 
downstream demand, with nationwide 
lockdown towards quarter-end. In India, 
with the spread of the virus since early 
March 2020 and subsequent lockdown, the 
downstream polyester industry, which is 
labour oriented, was completely shut down.

During FY 2019-20, despite an inclement 
business environment, RIL has maintained 
its market share and optimised 
inventory levels.

Domestic Elastomer Production
Elastomer production

Elastomer production — India

(Production  
in MMT)

Butadiene

PBR

SBR

FY  
2019-20

FY  
2018-19

0.5

0.1

0.2

0.4

0.1

0.2

Elastomer production — RIL

(Production  
in MMT)

Butadiene

PBR

SBR

FY  
2019-20

FY  
2018-19

0.2

0.1

0.1

0.2

0.1

0.1

Indian elastomers sector witnessed a weak 
demand environment during the year, as 
the automobile industry went through an 
unprecedented downturn with sales of 
new vehicles plummeting significantly. 
Weak consumer sentiments coupled with 
transition to BS-VI w.e.f April 1, 2020, led to 
muted demand. During Q4, the COVID-19 
pandemic crippled the demand of auto 
industry further.

Butadiene witnessed production growth 
of 6% to 482 KT during FY 2019-20. With 
domestic demand steady at 350 KT, the 
balance volume is exported. The demand 
of Butadiene was affected during the 
lockdown period in the third week of March 
and the demand is likely to be muted in 
the next quarter.

Total PBR demand in the industry stood 
at 0.185 MMT, de-grew by 5%. As for the 
production front, PBR achieved its highest 
ever production at 0.13 MMT for  
FY 2019-20. Even though the entire 
automobile industry was impacted by 
overall economic slowdown, RIL was able to 
maintain market share in PBR.

SBR demand in India in FY 2019-20 is 
0.25 MMT. Although industry witnessed 
de-growth of 4% in FY 2019-20, Reliance 
increased its SBR production by 6% from  
0.12 MMT in FY 2019-20 with wider product 
portfolio and niche grades. Imports 
witnessed de-growth of 33% in FY 2019-20.

SUSTAINING VALUE  
CREATION TO DRIVE  
BUSINESS PERFORMANCE  
RIL is one of the most vertically integrated 
petrochemicals producers globally with 
a leading market position across product 
categories. World class production facilities 
and industry leading operating rates across 
products, helped deliver a sustainable 
operating leverage across cycles. Refinery 
off gas cracker, a unique project and 
expansion of downstream capacity allowed 
to meet the domestic demand, substitute 
imports and save foreign exchange for the 
country. Recent commissioning of High 
Purity Iso- Butylene (HPIB) unit for C4 value 
addition is another example of continuous 
value creation.

LEVERAGING INTEGRATION  
TO DELIVER PROFITABLE  
GROWTH ACROSS  
VALUE CHAINS  
Fully integrated operations continue to 
provide cost competitiveness. Advantaged 
feedstock supplies provided feedstock 
security and further enhanced economies 
of scale. Furthermore, our deep integration 
(O2C) enables full capacity utilization, while 

minimising dependence on external feeds. With the recent drop in crude and flattening of the cost curve, RIL regularly optimized sites to 
take advantage of the feedstock flexibility between Naphtha, Ethane, Off-Gases and C2C3, and enhanced margins.

FINANCIAL AND OPERATIONAL PERFORMANCE

Financial Performance

Revenue

EBITDA

EBITDA Margin (%)

EBIT

EBIT Margin (%)

FY 2019-20
(₹ in crore)

FY 2019-20
(US$ in billion)

1,45,264

30,933

21.3%

25,547

17.6%

19.2

4.1

3.4

FY 2018-19
(₹ in crore)

1,72,065

37,866

22.0%

32,394

18.8%

% change

(15.6%)

(18.3%)

(21.1%)

FY 2019-20 revenue from the 
Petrochemicals segment decreased by 
15.6% to `1,45,264 crore (US$19.2 billion) 
due to lower price realisations with 
weaker demand in well-supplied markets. 
Petrochemicals segment EBITDA was 
at `30,933  crore (US$4.1 billion), down 
18.3% as compared to previous year, 
due to lower margins in key products — 
Paraxylene, MEG, PET, Polypropylene and 
Polyethylene. However, EBITDA was still 
high at 21.3%, a globally envious position 
in such volatile markets. The resilient 
performance of petrochemical segment 
was led by feedstock flexibility, higher 
volumes and optimization of product mix 
to meet changing demand and application 
trends while leveraging diversified 
distribution chain.

RIL strategically optimised logistics and 
expanded its exports across both polymers 
and polyesters to compensate for the 
slowdown in domestic markets towards the 
end of the year, while fully catering to the 
essential domestic sectors first.

FLEXING AN AGILE  
BUSINESS MODEL  
WITH SAFETY  
FIRST APPROACH  
Pan-India supply chain, proximity to 
key consuming markets and diversified 
consumer base enabled near real-time 
product placement amidst a global 
slowdown.

With the spread of Covid-19 across India, 
RIL, taking full advantage of its global 

reach and deep customer connect, quickly 
shifted towards significant exports mode, 
and inverted / pivoted business model from 
20%/80% (exports/domestic) to 80%/20% 
in just 10 days.

RIL also switched to multimodal logistics 
using India’s extensive rail networks, as 
drivers availability became a challenge, 
within a week of lockdown to quadruple its 
multimodal dispatches in April-May in a safe 
and responsible manner. 

Over the course of the year, RIL has 
significantly enhanced road safety through 
our vehicle tracking & Emergency Response 
Center (ERC) – FIRST OF ITS KIND IN INDIA.

At every 100 kms of the hazardous 
cargo movement route, Reliance has 
an Emergency Response Centre which 
analyses tanker movement (24x7) to 
ensure no accidents take place, however 
if any unfortunate accident happens, the 
ERC team quickly provides response 
within 60-90 minutes.

ERC played a major role during  
COVID -19 lockdown by guiding drivers 
(of all trucks) towards safer routes and 
also helping them with respect to food (by 
providing location of operational Dhabas). 
This was highly appreciated by all the 
transporters and drivers.

NEW PRODUCT DEVELOPMENT

•  30 MFI high crystalline PP impact 

copolymer grade was introduced for 
Injection molding applications. It is an 
ideal material where high stiffness, 

high flow and good impact strength is 
required like automotive and appliances 
parts. The grade has high flow and fast 
crystallisation characteristics which 
makes it suitable for large-size articles 
with lower cycle times.

•  Anti-sea erosion works with PP 
Geo-bags and road stabilisation 
works with PP Bi Axial geogrids 
commenced in India.

•  Multi-layer PP containers were 

developed mainly for food packaging, 
which have the properties of gas 
barrier and are treated with anti-mist 
agents to maintain high shelf-life of the 
food products. 

•  20 litre containers for diesel storage 
and retail, have been manufactured 
using HDPE as per safety norms 
and regulations.

•  Recyclable pallets for material handling 

and transportation have been developed 
using LLDPE roto-molding grades.  
The existing pallets available in the 
market contain PU foam to achieve 
the stiffness, which make it difficult for 
recycling, as separation of PE and PU is 
technically difficult. Newly developed 
pallets by RIL contain LLDPE skin 
layer and in-situ rigid LLDPE foam to 
fill the cavity, replacing PU foam. This 
also helps to reduce the pallet weight 
by 7-10%, which in turn reduces the 
transportation cost.

89

BUSINESS PERFORMANCE: PetrochemicalsReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshTRANSFORMING RIL PETROCHEMICAL BUSINESS,  
BUILDING A CONSUMER FACING BUSINESS   

Circular Design Challenge

Reliance is transforming Petchem’s traditional business to a solutions driven consumer facing organisation. This creates a demand pull, 
ensures higher margins and will help insulate from market volatilities.

Petrochemicals

R&M

Naphtha 
Propane

Cracker

Ethane

C3/ Reformate

C2/ C3/ C4

Polymers

Elastomers

Polyesters

Ethane Imports

PE  |  PP  |  PVC

SBR  |  PBR

Aromatics PTA 
MEG Fibres PET

Integrated  
Value Chain

• 

  Deliver a lasting value 
proposition to customers

•  Opportunity in asset base

• 

• 

 Manage risks across cycles

 Deliver 
sustainable solutions

Global business 
process

Reliance Management  
Systems

Integrated SCM

CRM

R-HR

World-class IT and 
analytics

Automatic Process 
Optimisation

Price Management 
System

Forecasting Tools

SAP-BPC

R|ELAN™ — FUTURE READY FABRICS
R|Elan™ Fabric 2.0 - the next-generation 
fabric brand, made with specialty 
polyester fibres. 

R|Elan™ has continued to grow by 
consolidating its brand partnership with 
more than 50 brands and extending its 
value chain globally, resulting in a major 
jump in exports of R|Elan™ specialty 
products in the last financial year. Apart 
from this, R|Elan™ has continued to 
penetrate new product categories such 
as ethnic wear, intimate wear, sportswear, 
etc. and initiated marketing activities that 
seamlessly sync and showcase the benefits 
of its growth engines.

90

R|Elan at Lakme Fashion Week (LFW).

Circular Design Challenge

The 2nd edition of Circular Design Challenge 
(CDC) presented a new winning champion 
of eco-fashion to the world. Malai 
Biomaterials Design was selected from 
a final shortlist of five contenders. This 
pioneering event promoting circular fashion 
and incentivising waste-reduction solutions 
was conducted by R|Elan™ ‘Fashion For 
Earth’ in association with Lakme Fashion 
Week (LFW) and the United Nations 
Environment Programme in LFW 2020.

R|Elan™ has conceptualised and consistently 
supported this circularity initiative to 
encourage sustainable solutions in the 
fashion industry.

This year’s event took place in February 
2020 post completion of the year-long 
engagement that ensured scalability, 
growth and recognition for the first ever 
winner of our Circular Design Challenge.

Extending our value chain to 
global markets
During the year, RIL joined hands with 
Turkey’s textile behemoth, Kıvanç Tekstil. 
They are partnering with Reliance to 
use R|Elan™ GreenGold — an innovative 
sustainable fabric — and market it to 
leading global apparel brands who source 

their requirements from Turkey to meet 
the ever-growing demand of environment 
friendly apparels for consumers across the 
world. The value chain of R|Elan™ was also 
expanded to Malaysia and Bangladesh 
where six new partners were added.

Launch of Raymond® Sustainouva 
powered by R|Elan™ GreenGold
RIL and Raymond Group, India’s leading 
fashion and textile manufacturer and 
retailer, launched Sustainouva™ – an  
eco-friendly and sustainable range of 
fabrics manufactured using R|Elan™ 
GreenGold. The Sustainouva™ range 
redeemed around 1 million PET bottles 
from landfills. The fabric range is available 
at 1,500 stores of the Raymond Shop 
across 700 cities. This was also supported 
by in-store POS kits made by R|Elan™, 
which showcased the process of R|Elan™ 
GreenGold from fibre to Sustainouva fabric.

R|Elan™ Run to make  
India Litter Free
Sustainability and promoting sustainable 
practices have been a major focus for 
R|Elan™. This extends to and has a significant 
emphasis on all its marketing activities such 
as the R|Elan™ Run to make India Litter Free 

– a plogging (combination of jogging with 
picking up litter) run that began from Kochi 
culminating in Delhi. The run covered 1,000 
km across 50 cities in India and collected 
tonnes of littered plastic waste. All plastic 
bottles collected from this activity was sent in 
for recycling to our PET bottle recycling facility 
for manufacturing R|Elan™ GreenGold, one of 
the greenest man-made fibres in the world.

R|Elan™ Fitness Party
During the year, R|Elan™ launched a few 
fitness events titled R|Elan™ Fitness Parties 
at major shopping centers in consuming 
markets such as Chandigarh, Ludhiana, 
etc. These were conducted in partnership 
with some of our brand partners involving 
celebrity fitness enthusiasts to ensure 
desired levels of consumer engagement.

RELWOOD™ – ONE MATERIAL, 
ENDLESS POSSIBILITIES

Relwood used for outdoor decks

RelWood™ is a composite made with a 
proprietary blend of natural fibres and 
polymers with the look and feel of wood 
but without the problems associated with 
wood. The special attributes of RelWood™ 
— thermoforming, weatherability, water and 
termite proof, and fire retardancy – enable 
usage in all applications where wood 
is used, and in many more where wood 
cannot be used.

Applications where RelWood™ has already 
been installed include facades, decking, 
furniture, pergolas, flooring and paneling. 
RIL is also developing a suite of solutions 
– such as pre-finished doors with door 
frames – which will deliver greater value 
to our customers.

91

BUSINESS PERFORMANCE: PetrochemicalsReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshRCS has been awarded development 
order from BEML, Bengaluru to supply 
composite components of metro train set 
for the Mumbai Metro project. RCS is also 
working with other similar metro projects 
across India. RCS successfully completed 
development orders of Integral Coach 
Factory (ICF), Chennai for side panels and 
toilet modules for local and passenger 
coaches leading to RCS being awarded 
vendor status for supply of composite 
components to Indian Railways. RCS has 
initiated participation in global markets of 
Fibre-reinforced Plastic (FRP) components 
for application in Infrastructure.

Few Other major developments 
RCS received
• 

IRIS Certification for Design, 
Development and Manufacturing of 
Vehicle Body, Vehicle fittings and 
Interiors for rail applications

•  BIS certification for Glassfiber-reinforced 
Plastics (GRP) pipes for potable water 
(IS12709) and also for sewerage, 
industrial waste and water other than 
potable (IS14402)

• 

Initiation of exports for GRP parts used 
in infrastructure

•  Petroleum & Explosives Safety 

Organization (PESO) approval received 
for Underground Fuel Storage 
Tank applications

RELINFORCE™

Pipeline rehabilitation

Changing social needs, upgrading of design 
standards, increased safety requirements 
and deterioration due to ageing or 
corrosion result in existing concrete 
structures such as bridges, jetties, buildings 
and steel pipelines to be strengthened.

Reliance introduced RELinforce™, a range of 
Carbon and Glass Fiber reinforced polymer 
systems for structural strengthening and 
protection of the structural members 
and pipes. Setting up the solution 
involves using guidelines that confirm to 
international standards and does not just 
repair degraded structures, it makes them 
stronger than original and resistant against 
harmful effects of seismic forces and 
corrosive mediums.

Establishment of our value chain 
in domestic markets
Focusing on three major focus areas, i.e. 
Industrial, Infrastructure and Building, in its 
maiden year, RELinforce™ served domestic 
customers and internal Reliance sites by 
setting up solutions that included design, 
materials and installation (with partner). To 
address the specific need of each individual 
application, RELinforce™ is backed by 
Application Development Centre (ADC) and 
Material Engineering Centre (MEC) aligned 
towards setting up a sustainable solution 
for our customers.

A Step towards Greener India
Sustainability, longevity and minimum 
disruption in operations of assets form the 
basis on which our solutions are developed, 

92

making it one of the most preferred type 
of application for any rehabilitation project. 
With ample scope for new development, 
this advanced material will enable lower 
maintenance cost with increased durability 
and functionality of the old structure, saving 
India’s available and valuable resources 
for building new infrastructure and assets 
in virgin areas.

RELX™ COMPOSITES

Reliance Composite Solutions (RCS)  
under the trade mark RELX™,  
commissioned Unsaturated Polyester resin 
plant during the year. Besides meeting 
in-house requirements, the capacity will 
be utilised to supply other composite 
manufacturers in India.

Composite components supply for metro projects

REROUTING END OF LIFECYCLE — 
PLASTIC WASTE TO ROAD

High quality of ReRoute roads 
even after monsoons

Plastic products have become ubiquitous 
in our lives. Due to their low cost, 
ease of manufacturing, versatility and 
imperviousness to moisture, they are used 
in a wide range of applications such as in 
construction, food packaging, healthcare, 
automotive, electrical appliance, electronics 
and space science.

However, the prevailing linear economy 
model of “make-use-dispose” and improper 
disposal of waste has resulted in low rate 
of recycling for certain plastics, thereby 
creating environmental pollution.

Solution
One viable application for such, “end 
of life-cycle” plastic waste could be in 
road construction.

Road constructed with post-consumer, 
non-recyclable plastic waste ensures 
enhanced durability, higher resistance to 
deformation, increased resistance to water 
induced damages and improved stability 
and strength. It also facilitates possible 
substitution of bitumen, thereby reducing its 
cost of construction due to the price delta 
between bitumen and waste plastic.

The plastic waste that is used is, “end of 
life plastic”, i.e. plastic that has outlived its 
use/reuse, which is difficult to recycle. The 
plastic waste acts as a binder when heated 
to a certain temperature, without emission 
of toxic gases.

Creating Value from Waste

As part of sustainability and circularity initiatives, RIL formally launched the waste plastic to roads initiative titled ReRoute™. 
The Company has piloted around 40 km of road in Nagothane, Maharashtra and 1 km inside RIL-RCP campus at Ghansoli, 
Navi Mumbai, which demonstrated that end-of-life plastics can be utilised in a sustainable manner to enhance quality of our 
roads and also be beneficial to the environment.

RIL has demonstrated the savings of bitumen and inspected the quality of road after a couple of seasons.  
It is noteworthy to mention that the quality of road was phenomenal even after a record monsoon rainfall of 
3,500 mm. The road has been performing well since then without formation of any potholes.

Collection of waste: 
household and plant 
offices

Dry waste segregated 
further into plastic, 
wood, glass, paper etc.

Coating an aggregate 
and mixing with 
Bitumen

Segregation into 
dry waste and 
wet waste

Shredding of plastic 
films (SLP-PE/PP 
and MLP)

Dry waste segregated 
further into plastic, 
wood, glass, paper, etc.

93

BUSINESS PERFORMANCE: PetrochemicalsReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshACTIONPROCESSOUTCOMEInitiatives by the Indian 
Government
National Highways Authority of India has 
mandated use of waste plastics in road 
construction. The Indian Roads Congress 
has also amended the existing code for 
waste plastics by taking valuable inputs 
from RIL. Several other road construction 
authorities spanning various states have 
embarked on a mission to utilise waste 
plastics in constructing several roads in 
their respective states.

Path Forward
ReRoute shall create an effective 
ecosystem for usage of non-recyclable, 
“end of life” plastic waste and in road 
construction by advocating better quality 
of roads and promoting the same to major 
stakeholders such as governments and 
private institutions, and road contractors. 
Given that there is a huge business 
potential in road construction, this is 
another such environment friendly initiative 
that could help the industry convert an 
adversity into an opportunity and generate 
wealth from waste.

INNOVATING TO  
CATER TO CUSTOMERS  
AND NATIONS NEEDS   
Using its superior distribution in India and 
broad product slate, Reliance catered 
to essential domestic sectors  (Milk & 
Food Packaging) facilitating Agricultural 
demand for Irrigation and Health & 
Hygiene ( PPE, Mask). Within a very short 
span of time, Reliance ramped up special 
melt blown Polypropylene production to 
support domestic N95 mask production 
and eliminated import dependency for a 
key raw material.

Reliance is working tirelessly to cater to 
the nation’s requirement of PPE Suits, N95 
Masks and Swabs:

1.  Alok Industries manufactured over 

1,00,000 SITRA approved suits per day.
2.  Fabric suitable for medical applications 

is being supplied from Recron 
Malaysia to make surgical gowns for 
DRDO requirements

94

3.  Set up a KN95 mask manufacturing 

facility at Alok Industries in record time
4.  Reliance and Johnson & Johnson: RIL 

PSF sliver forms the raw material along 
with swab stem rod. One Crore swabs 
under production

PSF Sliver to be attached to Swab Stem-Rod

PPE Suit 

LEADING THE  
ADOPTION OF  
CIRCULAR ECONOMY  
IN INDIA   
Plastics through their resource saving 
potential and intrinsic recyclability make 
a massive contribution to environmental 
sustainability. Socially, plastics play a 
vital part by permitting hygienic food and 
resources for all sections of society. 

Plastics have also been at the forefront 
of relief efforts during natural disasters 
and catastrophic events. In response to 
the ongoing COVID-19 outbreak, plastic 
industry has supplied various essential 
items such as food and water through 
fast, clean and hygienic plastic packaging. 
Plastic supports almost all the Personal 
Protective Equipment (PPE) such as 
gloves, masks, aprons, and packaging 
for hand sanitizers and other personal 
hygiene products. Plastics are not only 
playing a crucial role in preventing the 
spread, but also in medical equipment 
such as plastic swabs and vials used for 
testing kits, ventilators, packaging of 
pharmaceutical drugs made from plastics, 
which ensure quick and effective treatment 
of the patients.

RIL’s commitment to environmental 
sustainability is demonstrated through 
collaboration efforts, education initiatives, 
and projects to ensure smooth transition 
towards a circular economy.

1.  RIL is reviewing its portfolio, which 

includes various projects on collection, 
sorting and recycling of plastics, 
including end-of-life solutions such as 
plastic to fuel and plastic to road.
2.  The Company actively engages and 

collaborates with global associations, 
governments, businesses and 
consumers to drive effective solutions.

3.  RIL’s education and communication 
initiatives continues to promote a 
sustainability and circular economy 
mindset by engaging with internal and 
external stakeholders.

RELIANCE INITIATIVES
Some additional initiatives 
undertaken at Reliance
•  During FY 2019-20, RIL continued 

to recycle about 2 billion waste PET 
bottles, converting it to products such as 
Recron® GreenGold.

•  RIL is in the process of increasing 

its recycling efforts by doubling the 
capacity to recycling about 5 billion PET 
bottles in the near future.

•  During FY 2019-20, Reliance Foundation 

carried out a massive PET bottle 
collection drive ‘Recycle4Life’ that 

collected a record 78 metric tonnes of 
plastic waste across various Reliance 
sites all over India.

•  RIL continues to collaborate with Afroz 

Shah in initiatives to clean-up beach and 
river at Versova Beach and Mithi River.

•  Reliance is the only Indian company 
to participate in the global effort 
to eliminate plastic waste in the 
environment at Alliance to End 
Plastic Waste (AEPW). The Alliance is 
currently implementing three projects 
in India focused on eliminating littered 
plastic waste: Renew Ganga, The City 
Partnerships project at Haridwar and 
Rishikesh, and Grameen Creative Lab - 
Zero Plastic Waste Cities at Puducherry.

•  Reliance initiatives for Circularity in 

plastics advance UN SDGs by reducing 
dependency on new resources (by 
engaging in collection, sorting and 
recycling of plastics), and reducing 
plastic and other waste bound 
for land and marine environment 
(through communication and 
awareness initiatives).

Employee volunteers at the Mithi River clean up

Volunteers with Bobcat at Versova

Converted Waste to Value 
Closing the loop on plastics and 
repurposing waste plastics to create 
innovative products (textile, roads, 
furniture)

BUILDING DIGITAL  
PLATFORMS FOR  
ENRICHING CUSTOMER  
EXPERIENCE    

Digitalising our  
SUPPLY CHAIN via:
1.  Vehicle Tracking Solution (VTS) – 

Mobile, SIM based tracking for all Sites- 
Live track and trace being monitored.

2.  No Touch Sales Order clearance, 

Proof of Delivery (POD) digitisation 
and reverse billing process. Electronic 
Data Interchange (EDI) integration 
with shipping lines for invoicing and 
settlement processing.

3.  R-Delight – 3PL Workforce Service 
Settlement Management tool based 
on Micro Services Architecture. Cloud 
based systems for digital settlement 
of commercial contracts, eBL and road 
freight management.

Other Key Platform Initiatives 
to build a digital ecosystem 
for business and performance 
management include: 
1.  Petrochemicals Command Center to 

provide a unified view for CXO to access 
all performance monitoring dashboards 
along with User Access Management

2.  Automation of Shipping Instruction/
Bill of Lading filing and AI enabled 
Scrutiny to ensure the accuracy, 
reduce the penalty costs for legally 
binding export documentation thereby 
improving productivity

3.   AI enabled Letter of Credit (LC) Scrutiny 
to improve efficiency, cycle time and 
minimise working capital.

4.  Vendor Managed Inventory (VMI) 

application provides higher customer 
satisfaction by assuring supply, reduced 
working capital requirement and thereby 
ensuring customer loyalty.
5.  Planning Optimisation and 

Manufacturing Execution Systems (MES) 
at Recron Malaysia plants.

6.  R-Elan Customer Management with 

Fabric Library through Portal. Customer 
onboarding, Fabric testing and 
certification, Hangtag ordering and 
fulfillment, Comprehensive Inventory 
Management of Fabric, Hangers & 
Swatches can all be accomplished 
through this portal.

7.  Establishing Data Lake for Petchem 

command center 

OUTLOOK
Initial impacts of COVID-19 on the GDP 
growth in many major economies is likely 
to be significant in the short term, leading 
to demand destruction. With gradual 
opening up of economies and increasing 
manufacturing activities, demand for most 
petrochemical products is expected to 
recover by the second half of 2020. In 
the near term, demand for polymers and 
polyester products is likely to be supported 
by various applications in the healthcare, 
hygiene & safety and packaging segments.

95

BUSINESS PERFORMANCE: PetrochemicalsReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshManagement Discussion and Analysis (contd)
BUSINESS PERFORMANCE

Oil and Gas Exploration 
& Production

VISION

MISSION

To be a premier contributor to 
the India’s Gas Based Economy 
with production >25% of current 
domestic production.

Our mission is to maximise stakeholders’ 
value by finding, producing and marketing 
hydrocarbons and to provide sustainable 
growth while catering to the needs of 
customers, partners, employees and the 
local communities in which we do business. 
We will conduct our business in a manner 
that protects the environment as well as 
the health and safety of our employees, 
contractors and the local communities in 
which we do business.

Oil and Gas 
Assets

The Company’s oil and gas assets include KG D6 and two Coal Bed Methane (CBM) blocks. 

RIL also has two joint ventures in North American shale plays with Ensign Natural Resources 
and Chevron. 

The Company also holds exploration acreages in NEC25 and KG UDW1 blocks.

38.8 BCFe

RIL’s share of  
domestic production 

RELIANCE E&P PORTFOLIO ACROSS THE ASSET LIFECYCLE

Exploration & 
Appraisal

Project 
Definition

Field 
Development

Field 
Management  
and  
Operations

KG UDW1

KG D6
•  R-Cluster
•  Sat-Cluster
•  MJ

CBM Fields

US Shale Assets

Field 
Abandonment

KG D6
•  D1D3
•  MA

Tapti Fields

96

97

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshP.M.S.  
Prasad

Naresh  
Narang

Sanjay B.  
Roy

B. Ganguly

Ravikumar  
Prekki

The key focus for FY 2019-20 was to monetise the ~3 TCFE 
discovered resources in our east coast, KG D6 deepwater 
asset, while sustaining production and maximising 
recovery from the existing fields.

Concurrent development of three deep/ultra-deepwater 
projects, in block KG D6 namely, R-Cluster, Satellite 
Cluster and MJ fields, is being pursued by leveraging 
the existing world class hub infrastructure.  All contracts 
have been awarded and projects are in different stages 
of maturity with commissioning of the first of the three 
projects i.e. R Cluster, expected this year. 

Combined production from these three fields is expected 
to be 1 BCFe/day (30 MMSCMD) by FY 2024. This would 
catapult the RIL-BP JV to becoming one of the premier 
contributors to the Indian Gas economy.

Up until March 2020, all projects have been ahead 
of schedule.  However, outbreak of the COVID-19 
pandemic and consequent lockdowns have  presented 

unprecedented constraints in the execution of these 
deepwater projects. While safety of people and assets 
remains our top priority, we are making all efforts to 
progress these projects and expect to commission the 
R-Cluster Field in mid FY 2021.

There has been a steady production of about ~1  MMSCMD 
from the Coal Bed Methane (CBM) fields in Sohagpur, 
making RIL the largest producer of CBM gas in the 
country.  Further activities are underway to augment 
production.

Reliance with a significant gas resource base is poised to 
be a premier contributor to India’s gas-based economy.  
Within three years, we are aiming to achieve peak 
production of gas that will be equivalent to nearly 30% 
of India’s indigenous production. This will translate into 
substantial multiplier effects for the economy and lead to 
energy import savings to the tune of nearly US$25 billion 
over 10-12 years.

VALUE CREATION FOR THE STAKEHOLDERS

Shareholder Value
Deepwater/unconventional/
downstream integration with other 
businesses

Employee Value
Institutionalise E&P learning 
and development programmes

Societal Value
Strive for positive social impact from 
RIL’s business activities

Value
Creation

Customer Value
Recognised ‘Partner of Choice’ for 
international E&P players

STRATEGIC ADVANTAGES AND COMPETITIVE STRENGTHS

RIL as an integrated E&P Operator is India’s leading Deepwater Operator. Globally, a distinguished leading operator in the execution 
of complex deepwater projects and operations. Portfolio also encompasses unconventional assets which includes CBM and 
US Shale assets.

Quality asset base and world class capabilities

Deepwater
•  First and only greenfield 

deepwater project in India 

•  Development of 3 TCFe 
resources in the KG D6 
Block in progress 

Coal Bed Methane  
• 

 India’s largest surface 
footprint unconventional 
hydrocarbon project and 
highest CBM producer

India’s premier gas producer
Will be a major contributor to India’s quest for clean energy as a 
leading producer of gas

Control-cum-Riser Platform

98

• 

Partnerships
• 

 JV with BP in India synergising its strengths in project execution 
and operations with BP’s vast E&P experience
 JV with Chevron and Ensign in US shale assets

Safety
Over 12 years of safe operation, with safety record among the best 
in the world since the commencement of production in deepwater 
block KG D6 and CBM

99

BUSINESS PERFORMANCE: Oil and Gas Exploration & ProductionReliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshMARKET ENVIRONMENT
Nations worldwide are in pursuit of cleaner 
and greener energy to reduce the carbon 
footprint. Gas is the ideal transition fuel in 
the energy mix for the foreseeable future.  
In India, gas consumption within the energy 
mix is expected to triple by year 2030 from 
current levels of 5% to 15% with strong 
demand from Fertilizer, Power, Refining 
and other industrial sectors and the rapidly 
emerging City Gas Distribution sector. 

Oil prices softened in 2019 due to oversupply. 
Brent and West Texas Intermediate (WTI) 
averaged US$64/bbl and US$57/bbl 
respectively in 2019, US$7/bbl lower than 
2018 averages. Throughout the year, crude 
oil prices were under pressure due to 
increase in US production which muted the 
impact on prices due to, drone attacks on oil 
production facilities in Saudi Arabia, OPEC+ 
production cuts, and US sanctions on Iran 
and Venezuela. However, with COVID-19 
destroying demand, coupled with the delay 
in OPEC+ in agreeing on production cuts, the 
oil market is in turmoil with prices falling over 
70% since October 2019.

Natural gas production in the US set a 
record in 2019, averaging 92.1 BCF/d 
leading to reduced gas prices. US Henry 
Hub gas price averaged at US$2.6/MMBTU 
compared to US$3.0/MMBTU in 2018. 

Given the global demand for gas is 
projected to grow by 4-5% y-o-y and in 
absence of investments in LNG projects in 
the next five years, gas prices are expected 
to rebound faster and continue its uptrend 
for most of the decade.

COVID-19 RESPONSE
OBJECTIVE
IMPACT
Zero cases at all 
Safety
project locations/ 
operating sites

Project 
Execution and 
Operations

Safe, Reliable and 
Timely delivery of 
Projects despite 
disruptions to 
normal functioning

Mitigate impact on 
revenue and cash 
flows

Value: 
Demand 
Destruction 
and Price 
Collapse

RESPONSE
•  Safety of employees, contractor staff at all sites 

accorded top priority.

•  All measures pursuant to government and company 

• 

advisories implemented
“Work from Home” leveraging digital Infrastructure 
for business continuity.

•  Supporting local communities around sites with 

medical and essentials supplies

•  Contingency plans being implemented to mitigate 

impact on vendor service and equipment deliveries 
due to COVID-19 global lockdown/ restrictions

•  Close co-ordination with Government authorities for 
mobilisation of material and resources for petroleum 
operations that are essential services
 Despite Force Majeure notices from contractors, 
working closely with them to ensure continuity
•  Reduction in expenditure while delivering on 

• 

business priorities
o  Cost and cash outflow reduction and deferment
o  Non-essential activities being deferred
o  Reduction of operating expenditure

OIL AND GAS PORTFOLIO
Block

Country Partner

CONVENTIONAL
DOMESTIC
KG-DWN-98/3

India

BP – 33.33%  
(See Note 1)

RIL 
Stake

JV Acreage 
(In Acres)

Status

66.67%

2,90,230 D1D3 Field ceased for 

production from 3rd Feb 
2020. Field Development 
Plan (FDP) approved for 
• R-Cluster, 
• Satellite Cluster and 
• MJ, Field Development 
activities underway.
2,05,520 FDP Submitted. Under 

review with GoI

NEC-OSN-97/2

India

BP – 33.33%

66.67%

KG-UDWHP-2018/1

India

BP – 40%

60%

374,093 Revenue Sharing 

Contract (RSC) signed on 
July 16, 2019.

UNCONVENTIONAL
DOMESTIC
CBM
SP (East)- 
CBM- 2001/1
SP (West)- 
CBM- 2001/1
INTERNATIONAL
Shale
Ensign JV

India

India 

100%

1,22,317 Development ongoing

100%

1,23,552 Producing

45%

1,27,907 Producing

USA 

Ensign – 46.4%
Newpek – 8.6%
USA Chevron – 60%

Chevron JV
Notes
1.  Assignment of 10% of NIKO PI to RIL (66.67%) and BP (33.33%) was approved by Government of India, and 

2,26,358 Producing

40%

PSC amendment is complete.

2. Panna Mukta PSC expired on 21st December 2019 and Field was handed over to GoI nominee ONGC.
3. Mid and South Tapti field PSC also expired on 21st December 2019 and decommissioning activity for 
facilities underway.
4. GS-OSN-2000/1 was relinquished during the year.
5. Ensign took over from Pioneer as operator

Sub-sea structures

100

FINANCIAL AND OPERATIONAL PERFORMANCE

Revenues
EBITDA

FY 2019-20
(` in crore)
3,211
353

FY 2019-20
(US$ in million)
424.4
46.7

FY 2018-19
(` in crore)
5,005
1,642

%
Change
(35.8%)
(78.5%)

FY 2019-20 revenues for the Oil and Gas segment decreased by 35.8% y-o-y to `3,211 
crore. Volumes from domestic upstream fields and US shale were lower because of natural 
decline and slowdown in development activity. Segment EBITDA was at `353 crore as 
against `1,642 crore in the previous year. For the year, domestic production (RIL share) was 
at 38.8 BCFe, down 34.1% y-o-y and in US Shale (RIL share), business was 80.4 BCFe, down 
14.9% y-o-y basis.

Unit of measurement

OPERATIONAL PERFORMANCE
Domestic
JV production
KG D6
Oil
Gas
Condensate
Panna- Mukta
Oil
Gas
CBM
Gas

MMBBL
BCF
MMBBL

MMBBL
BCF

BCF

FY 2019-20

FY 2018-19

—
17.5
—

2.6
34.2

12.2

0.26
36.4
0.03

4.1
51.1

12.6

Major Updates/Highlights
RESPONSE
IMPACT
RIL along with BP, successfully bid for ultra-deepwater Block KG-
Awarded  
UDWHP-2018/1 under OALP-II. Acreage is contiguous to KG D6 block. RIL is 
Ultra-deepwater 
Block KG-
the operator with 60% participating interest (PI), while BP holds 40% PI. 
UDWHP-2018/1

Deepwater 
Development – 
New Records

E-Auction for Gas
KG D6 – Assignment  
of Niko’s PI
KG D6 – D1D3 Gas 
Field Cessation
KG D6 – D26 
(MA) Field 
Abandonment

Panna-Mukta-Tapti 
PSC Expiry

The RSC was signed in July 2019 and Petroleum Exploration License (PEL) 
issued in August 2019.
Installation of gas gathering manifold (R-DWPLEM) in 1,922 m water depth, 
which is the deepest subsea installation in India.
R-Cluster Gas evacuation pipeline, the deepest in India, has been installed 
in ~2000 m water depth and tied to existing Control and Riser Platform. 
Successfully conducted a first-of-its-kind e-auction for the sale of R-Cluster gas.
Assignment of NIKO’s PI to RIL & BP was approved by GOI.  
RIL and BP currently hold 66.67% & 33.33% PI respectively in the Block.
D1D3 field ceased production in February 2020. Wells were closed in a 
safe manner.
India’s first abandonment of deep-water facilities undertaken. The 
MA Field Decommissioning Plan has been approved by OISD and 
Management Committee. All the MA production facilities (pipelines, Buoy 
and Umbilicals) have been safely abandoned in line with the GOI’s site 
restoration guidelines. This is India’s first abandonment of deep-water 
facilities.
The Production Sharing Contract (PSC) for Panna-Mukta Block expired on 
December 21, 2019. Assets were handed over to the Government nominee 
ONGC.
Over the 25-year PSC life, the fields produced 228 MMBBL oil and 2.6 TCF 
Gas generating US$ 25 billion revenues and contributed US$ 4.5 billion to 
the Government exchequer.
Decommissioning for Tapti Part B Facilities are underway and are 
scheduled to be completed by end of 2021.

KG D6
D1D3 field was India’s first deepwater 
gas field to be put on production in April 
2009. While there were initial setbacks 
due to geological surprises, the RIL-BP 
joint venture through its efforts and further 
investments extended the field life upto 
February 2020, maximising recovery 
from the field.

The KG D6 Block has so far produced an 
overall 3 TCFe of Gas, Oil and Condensate. 
The block has established several global 
benchmarks in terms of operational 
performance, including 99.9 % uptime and 
100% incident-free operations. Majority 
of the production facilities established 
for development of the gas fields will 
be utilised towards development of the 
three new fields.

KG D6 Deepwater Development Update
The development of three deepwater fields, 
R-Cluster, Satellite Cluster and MJ fields is 
on track for commencement of production 
in FY 2020-21. The R-Cluster fields which 
will come onstream first, will have a peak 
production of 12.9 MMSCMD, about 10% 
of India’s current gas production. The 
combined production from the three fields 
will ramp up to 30 MMSCMD in 2023 when 
all the fields are onstream.

R-Cluster
Drilling and completion of six development 
wells has been successfully completed.

All major sub-sea installation works such as 
installation of 18” subsea pipeline tie-back 
to Control and Riser Platform (CRP), subsea 
structures, in-field pipelines including 
PLETs, subsea Umbilicals have been 
completed along with testing. Currently pre-
commissioning work is ongoing.

Existing facilities, including CRP and 
Onshore Terminal (OT) are being made 
ready to receive gas from the field.

The field is on track for start of 
production this year.

Sale of gas, through an open 
and transparent bidding process, 
is being pursued.

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Fabrication, assembly and testing of 
subsea production system is on track.  
16” Satellite gas evacuation pipeline and 
suction piles for subsea structures have 
been installed during the first offshore 
installation campaign in Q1 2020. The 
second offshore installation campaign is 
scheduled to commence in Q3 FY 2021. 
Drilling and Lower Completion activities 
of five development wells have also 
commenced during the year and will get 
completed this year.

MJ
All contracts have been awarded. 
Engineering, procurement and 
manufacturing activities for FPSO, 
Subsea production system, Risers and 
Umbilicals are currently underway. Drilling 
campaign commenced in March 2020 
with mobilisation of second drilling rig, 
‘West Polaris’.

CBM (Sohagpur East & Sohagpur West)
RIL is currently producing Coal Bed 
Methane (CBM) from its block SP (West)–
CBM–2001/1. Nearly 230 wells are on 
production with production averaging  
~1 MMSCMD in the year.

To sustain production plateau, development 
activities of phase II of block SP (West)–
CBM–2001/1 are being undertaken. 
Phase II included drilling and completion 
of 67 wells along with an additional Gas 
Gathering Station (GGS) and associated 
water gathering stations for collection 
and processing of CBM Gas and water 
respectively.  

Reliance Gas Pipeline Limited, a subsidiary 
of RIL, has commissioned the 302 km 
Shahdol-Phulpur Pipeline from Shahdol 
(MP) to Phulpur (UP). This pipeline connects 
the CBM Gas fields with the National 
Gas Grid providing access to consumers 
across the country.

US Shale
In 2019, Reliance focused on preserving 
long-term value through continued 
development with strict capital discipline 
and use of latest technology on 
completion design.

102

Chevron focused on their “factory model” 
on development optimisation and brought 
two new well pads on stream by year-end 
with an optimised completion design. Also, 
the first well in the Utica formation was 
successfully put into production.

Ensign Natural Resources (ENR) took over 
operatorship from Pioneer in Q2 CY 2019 
and commenced development activity with 
one rig. 21 new wells were put on stream, 
9 of which were for completions only, as 
wells had been drilled by Pioneer already. 
Overall results demonstrated lower costs 
(~20%), improved cycle times (down by 
~20%) and improved performance (initial 
production ~15% higher) when compared to 
2017 performance. 

Reliance’s aggregate capital investments 
across JVs increased y-o-y and was 
US$ 263 million during CY 2019, 
reflecting development momentum in 
Chevron during early 2019 and restart of 
activity in Ensign JV.

For 2020, major focus areas include 
value maximisation, retaining optionality, 
improving execution efficiency and 
cost structure.

Operational Performance

JV 
production

Unit of  
measurement

CY 
2019

CY 
2018

Gas

BCFe

65.9

73.8

Condensate MMBBL

2.4

3.5

In 2019, the JVs together drilled 62 wells 
and put 51 wells on production. 

Gross JV production was ~0.53 BCFe/d 
for the 2 JVs, down 14% y-o-y. Reliance’s 
share of production and sales were at 80.4 
BCFe and 70.5 BCFe, respectively in CY 
2019, compared to 93.5 BCFe and 84.0 
BCFe in CY 2018.

CHEVRON JV
JV operated areas had significant increase 
in development activity during early 2019 
which was followed by slowdown beginning 
Q4 2019, considering low gas prices. There 
was 1 rig operating in JV operated area. 

Gross JV production declined by 4% 
to 127 BCFe from 131 BCFe in CY 2018, 
reflecting slowdown activity. However 
operational efficiency had improved and 
well performance remained strong. Reliance 
share of net Sales volume stood at 43.7 
BCFe vis-à-vis 45.2 BCFe in CY 2018.

ENSIGN JV
In 2019, Ensign was focused on bringing 
the DUC (Drilled Uncompleted) wells 
online followed by new drills in core CGPs. 
Development activities commenced in July 
2019, with 1 rig and 1 frac crew remaining 
mobilised for the balance 2019. With zero 
activity in H1 2019 and natural decline of the 
existing wells, average Gross JV production 
was down 29% at 66 BCFe vis-à-vis 93 
BCFe in CY 2018 and Reliance share of net 
sales volume was at 26.9 BCFe vis-à-vis 
38.7 BCFe in CY 2018. The share of liquids 
improved from 66.5% to 67.4% in CY 2019. 

EXPLORATON OUTLOOK
RIL’s exploration strategy is focused on 
catchment areas in proximity to existing KG 
D6 block to leverage existing infrastructure. 
RIL won the block KG UDW-1 in the ultra-
deep waters of KG basin in the OALP round 
II. The mapped play is in geologically 
challenging domain and will require state-
of-the-art technology in acquisition and 
processing to preserve amplitude fidelity for 
ultimate drilling decisions.

RIL is also looking for similar opportunities 
in the Mahanadi basin where it has 
discovered resources in the block NEC-
25 from NELP-I. 

TECHNOLOGY AND 
INNOVATIONS
RIL’s endeavour towards creating E&P 
digital platforms aims to free up the locked 
down data structures, workflows and 
functionalities inside the native architecture 
of OEM solutions. The objective is to make 
them more interoperable through “Open 
Standardised Interfaces”, so that there 
is a good degree of freedom to innovate 
solutions to the business problems. This 
would achieve the “layered modular 

software architecture” which enables the delivery of products and services to the consumers of the E&P business, in a truly platform 
ways of working.

SOLUTIONS AS PART OF THE E&P DIGITAL PLATFORM

Drilling Advisory

Digital Oil Field

Integrates real-time drilling data with planning and engineering data to provide insights into drilling 
operations

Entire field connected through fibre optics for replicating the behaviour of the producing field as an on-line 
management system throughout the entire lifecycle of any asset.

Digital Twin

Digital replica of assets from engineering, construction and operations perspective

Autonomous Field

Provides reservoir and production performance insights in a unified, easily consumable and intuitive 
visualisation

Integrated Operation 
Centre

Provides comprehensive view of entire operations with up-to-date analysis from Well head production to 
plant utilisation

All these solutions deliver the following value propositions:

•  Reduce manual efforts in collecting, collating and processing the information. 

• 

Integrate workflows/ information-flows and bring in cross-domain collaborations among various technical and support functions, 
resulting in ease and new ways of doing the work.

•  Enhance collaboration as teams work with an “outcome-based approach”.

I-UDH Installation

CRP modifications underway

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OTHER LEGAL ISSUES
KG D6 COST RECOVERY 
ARBITRATION
Arbitration claim commenced by the 
Company in November 2011 seeking 
declaration that it is entitled to recover 
100% of its contract costs under the PSC 
for the KG D6 Block. Parties have filed their 
respective pleadings before the Arbitral 
Tribunal as part of arbitration proceedings.

PUBLIC INTEREST LITIGATIONS 
(PILS)
Three PILs were filed before the Supreme 
Court in 2013 against the Company in 
relation to the KG D6 PSC, seeking reliefs in 
the nature of disallowance of cost recovery, 
quashing GOI’s decision to approve certain 
gas price formula and termination of PSC. 
The Company has submitted that the 
underlying issues in the PILs are already 
subject matter of ongoing arbitrations 
relating to the KG D6 Block. Matter is still 
pending in the Supreme Court.

PMT ARBITRATION
Arbitration was initiated by BG Exploration 
and Production India Limited and RIL 
(together the Claimants) against the 
Government on December 16, 2010 under 
Production Sharing Contracts (‘PSCs’) 
for Panna – Mukta and Tapti blocks due 
to difference in interpretation of certain 
PSC provisions between Claimants and 
Government. The Arbitral Tribunal by 
majority issued a final partial award (‘2016 
FPA’), and separately, two dissenting 
opinions in the matter on October 12, 2016. 
Claimants challenged certain parts of the 
2016 FPA before the English Courts, which 
delivered its judgment on April 16, 2018 and 
remitted one of the challenged issues back 

to the Arbitral Tribunal for reconsideration. 
The Arbitral Tribunal decided in favour 
of the Claimants in large part vide its 
final partial award dated October 1, 
2018 (‘2018 FPA’). The Government and 
Claimants filed an appeal before the 
English Commercial Court against this 
2018 FPA. The English Commercial Court 
has rejected Government’s challenges to 
2018 FPA and upheld Claimants’ challenge 
and has remitted the underlying issue in 
challenge back to the Arbitration Tribunal 
for determination. Claimants have filed 
an application before the Arbitral Tribunal 
seeking increase in the PSC Cost Recovery 
Limit and the same is sub judice. Arbitral 
Tribunal is yet to schedule recomputation 
of accounts and the quantification phase of 
the arbitration, which will take place post 
determination of Claimants’ request for 
increase in cost recovery limit under the 
PSCs. The Government has also filed an 
execution petition before the Hon’ble Delhi 
High Court under sections 47 and 49 of the 
Arbitration and Conciliation Act, 1996 and 
Section 151 of the Civil Procedure Code, 
1908 seeking enforcement and execution 
of the 2016 FPA ignoring the judgements 
of English High Court and the subsequent 
Tribunal Awards. The Claimants content 
that Government’s Execution Petition is 
not maintainable. Government’s Execution 
Petition is currently sub judice.

DISPUTE WITH NTPC
NTPC filed suit in 2006 for specific 
performance of contract for supply of 
natural gas of 132 trillion BTU annually for a 
period of 17 years. This suit is still pending 
adjudication in the Bombay High Court and 
the Company’s fact witnesses in the suit are 
to be cross examined by NTPC.

ARBITRATION RELATING TO 
ALLEGED MIGRATION OF GAS
GOI sent a notice to the KG D6 Contractor 
on November 4, 2016 asking the Contractor 
to deposit approximately US$ 1.55 billion 
on account of alleged gas migration from 
ONGC’s blocks. RIL, as Operator, for and on 
behalf of all constituents of the Contractor, 
initiated arbitration proceedings against the 
GOI contesting its unfair claim. The Arbitral 
Tribunal vide its Final Award dated July 24, 
2018 upheld Contractor’s claims.

GOI filed an appeal on November 15, 2018 
before the Hon’ble Delhi High Court, under 
section 34 of the Arbitration Act, against 
the Final Award of the Arbitral Tribunal and 
the appeal is currently pending adjudication 
before the Hon’ble Delhi High Court.

WRIT PETITION FILED AGAINST FIR 
IN ANTI-CORRUPTION BUREAU

In 2014, four individuals filed a complaint 
to the Chief Minister of the Government of 
National Capital Territory of Delhi alleging 
collusion between the then Ministers of 
the Central Government and the Company 
in relation to increasing the price of gas 
produced by the Company from the KG 
D6 Block. The Chief Minister of Delhi had 
ordered the ACB to register the FIR and 
investigate the matter.

The Company has filed a Writ Petition 
before the Hon’ble Delhi High Court 
questioning the jurisdiction of the ACB in 
registering the case against the Company. 
The Company has contended that the ACB 
lacks jurisdiction to file the case. The matter 
is currently pending before the Hon’ble 
Delhi High Court.

CSR ACTIVITIES

Health

The health outreach programs at 
CBM are implemented through 
Mobile Medical Unit (MMU) services, 
targeted multispecialty health camps, 
model Aanganwadi programs, 
awareness drives and rejuvenating 
health infrastructure with support 
from District Health Administration, 
to tackle anaemia screening, eye 
ailments, dental problems, gynae 
issues, sanitation, cleanliness, 
menstrual health and preventive care. 
Special occasions like Girl Child week 
was observed, felicitating mothers 
of new born girl child and planting 
saplings in their names.

More than 1 lakh consultations 
were provided, and over 3,000 
individuals have benefitted through 
specialised health camps.

Enhanced health infrastructure 
and awareness

Food and nutritional 
security

Education

Farmers are supported for practicing 
resource optimisation, enriching 
productivity, technology, timely support 
of quality farm inputs, promotion of 
cash crops, and work with government 
agencies to leverage their schemes for 
enhanced farmers’ income. 

1,280 acres supported with System of 
Rice Intensification (SRI), more than 200 
acres supported for vegetable cultivation 
as cash crops and 50 acres converted to 
orchards as models of agro-horticulture 
and multi-layered cropping system.

Enhanced yield and farm income 

21 digital classrooms installed in 
government schools with mini 
science centres in selected schools to 
promote science and math. Ensured 
safe and convenient journey of 
over 400 girl students to and from 
their schools and colleges through 
designated buses. 5 coaching centres 
being run for students preparing for 
competitive exams.

More than 3,000 students have access 
to digital education, over 1,000 students 
benefited from science and math 
centres, over 30 students have been 
successful in getting admissions to 
prestigious schools, more than 4,500 
students have been supported with 
educational materials. 

Reduced dropout rate and 
absenteeism

Water and sanitation

Skilling and livelihood

Over 50 water bodies and over 30 low cost water harvesting 
bodies, Bori bandhan, collectively developed with nearby 
communities are built to harvest rain water and ensure ground 
water recharge, RO water filter and iron removal plant to 
ensure quality drinking water to households. 8 solar toilets are 
installed in schools.

Over 2 lakh m3 of water harvesting capacity developed and over 
15 villages have been ensured improved access and availability of 
drinking and irrigation water. 

Accessible and affordable water availability, clean and 
hygienic facilities

In partnership with various skilling agencies, youth and women 
were skilled in bike repairing, JCB operations, stitching, 
handicrafts making and capacity building in alternative off farm 
livelihoods such as poultry, goatry and pisciculture.

More than 3,000 households supported through continuous 
inputs, training and capacity building.

Enhanced income for households and employment 
opportunities

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Alok  
Agarwal

Srikanth  
Venkatachari

Soumyo  
Dutta

Anshuman  
Thakur

Managing Liquidity and Capital resources for 
Reliance and all its group companies continue to 
remain a key focus area within Treasury. Reliance 
continued to tap new liquidity pools to diversify 
its sources of debt financing. Treasury retained 
its focus on providing liquidity to the businesses 
at the optimal risk adjusted cost by accessing 
financing from different markets and using 
different instruments and currencies. There were 
multiple shocks in the financial markets during 
the year emanating from sharp moves in crude oil 
price, changing sentiment on account of US-China 
trade war, credit events in the domestic financial 

markets in India and the COVID-19 crisis. The 
company was successfully able to navigate all such 
dislocations in the market, continued to manage 
its financial market risks prudently and deliver a 
consistent return on its investment portfolio by 
staying invested in low risk, liquid instruments. 
RIL, in partnership with banks continued to 
innovate and deploy new technologies in banking 
and payment operations. Reliance continues to 
enjoy a strong credit rating and continues to be 
rated two notches above sovereign by S&P and is 
one notch above sovereign by Moody’s.

FINANCING STRATEGY
Reliance Treasury is focused on securing 
liquidity and capital for all its businesses. 
It makes sure that the capital is made 
available at the optimum risk adjusted 
cost and is made available at the time 
when businesses require it. It also ensures 
maintaining a prudent mix of funding 
sources across instrument classes, 
financing products, geographical markets 
and investor classes. Reliance Treasury 
continuously assesses markets in order to 
identify and spot the right financing and 
investment opportunities.

Reliance enjoys a strong reputation of being 
a trendsetter in financing, both in Asian 
as well as global financial markets. It has 
many ‘first-in-market’ financing solutions 
to its credit. It has, over the years, built and 
nurtured strong relationships with more 

than 100 banks and financial institutions 
as well as 14 Export Credit Agencies 
(ECAs) globally – the highest number for 
any corporate entity in the world. These 
strong relationships, coupled with the 
strength of its balance sheet, the strength 
of its business cash flows, exceptional 
credit profile and high-quality credit rating 
ensure that Reliance continues to have 
access to financing at the most competitive 
rates at all times and even during tight 
liquidity conditions.

Whenever required, the company has 
been able to refinance its debt by aligning 
its maturity profile with the requirements 
of the businesses, at an optimised cost. 
During FY 2019-20, Reliance tied-up 
financing for $5.9 billion, by raising some 
new debt and by refinancing some of its 
existing loans as part of its on-going liability 

management exercise.

Reliance was awarded as Best Issuer 
(Corporate) – South Asia by The Asset, 
Asia’s leading financial publication for 
issuers and investor.

NEW FINANCING
Some of the key new financings 
raised by Reliance during FY 2019-20 
are listed below:

(i)  EUR 405 million Schuldschein – These 
facilities were tied-up as a combination 
of fixed and floating rate facilities and 
a combined average tenor of over five 
years. The deal was priced at the lower 
end of the pricing range across all 
tranches. A mix of banks and institutional 
investors as well as smaller retail banks 
participated in the transaction.

  RIL is the first non-European domiciled 
borrower and the first Asian corporate 
to enter this traditionally German-centric 
debt market utilising a broad marketing 
strategy. This transaction was the largest 
syndicated Schuldschein issuance by a 
non-European company and the largest 
in the Oil & Gas sector globally. The deal 
received significant oversubscription of 
order book at 2.7 times

  This deal was awarded Schuldschein 

of the year by Global Capital, a leading 
financial publication for issuers 
and investors. 

(ii)  US$200 million and JPY 5.30 billion 
Korea Trade Insurance Corporation 
(K-Sure) supported ECA financing 
with door to door tenor of over ten 
years. Reliance group is now the 
largest exposure for K-Sure globally 
(excl. sovereigns).

(iii) ECA financing comprising of EUR 341 
million direct facility and USD$365 
million facility guaranteed by  
The Export-Import Bank of Korea with a 
door to door tenor of ten years.

REFINANCING
As part of its liability management exercise, 
during FY 2019-20, Reliance successfully 
tied up long-term financing via US$1.1 billion 
syndicated term loan facility. The facility 
will be used to refinance the equivalent 
debt maturing in FY 2020-21. Reliance will 
lengthen the maturity of its long-term debt 
portfolio through this refinancing exercise. 

FINANCING IN SUBSIDIARIES
During FY 2019-20, Reliance Jio Infocomm 
Limited (RJIL) successfully tied up US$600 
million and JPY 15.90 billion Korea Trade 
Insurance Corporation (K-Sure) supported 
ECA financing with door to door tenor 
of over ten years. This transaction was 
guaranteed by RIL and was awarded ‘Best 

ECA-backed Telecoms Finance Deals of the Year’ by Trade and Export Finance (TXF).

TRANSFER OF LIABILITIES
To align RJIL’s capital structure with that of global technology peers and to have significant 
financial strength to address the Digital Services opportunity in India, a scheme of 
arrangement was entered into by RJIL with certain classes of its creditors to transfer certain 
identified liabilities to RIL.   

In March 2020, pursuant to the approval of Hon. National Company Law Tribunal, 
Ahmedabad Bench, the identified liabilities of RJIL have been transferred to RIL with effect 
from the Appointed Date mentioned therein.

CAPITAL RESOURCES
During FY 2019-20, Reliance and its subsidiaries tied up facilities across various financing 
products and maturities. The table below shows debt levels for the year ended March 2020 
and March 2019 for Reliance on a consolidated basis.

Particulars

March  31, 2020

March  31, 2019

Cash and Marketable Securities

Gross Debt

Net Debt

1,75,259

3,36,294

1,61,035

1,36,743

2,87,505

1,50,762

(` in crore)

LIQUIDITY AND TREASURY MANAGEMENT
Reliance maintains a strong focus on liquidity to ensure that the group always has adequate 
cover to face any potential short term market disruptions. Cash from operating activities 
is strong. Investments in the form of cash and cash equivalents provides an additional 
liquidity buffer.

Reliance’s liquidity management and investment plans are created within the context of its 
annual financial and strategic planning processes and reviewed on an ongoing basis.

Reliance believes that the Group has sufficient working capital resources for running 
all its businesses smoothly. We continuously monitor and optimise our working capital 
requirements by leveraging diverse trade financing solutions covering receivable and 
payment products and executing innovative structured trade products.

Our investment portfolio has been created to achieve twin objectives of optimal returns 
and assurance of liquidity when needed. The investment portfolio is well diversified and is 
operated under a prudent risk management framework.

The risk management and investment process is regularly reviewed to refine the processes 
and incorporate evolving best practices.

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SUSTAINABLE GROWTH AT RELIANCE

CREDIT RATING
Reliance’s financial discipline and prudence is reflected in the strong credit ratings ascribed 
by rating agencies. The table below depicts the credit rating profile:

Instrument

Rating Agency

Rating Remarks

International Debt S&P

BBB+

Two notches above India’s sovereign Rating 

International Debt Moody’s

Baa2

One notch above India’s sovereign Rating

Long-Term Debt

CRISIL

Long-Term Debt

CARE

Long-Term Debt

ICRA

AAA

AAA

AAA

Highest rating by CRISIL

Highest rating by CARE

Highest rating by ICRA

RATINGS DEFINITIONS
S&P BBB+: An obligation rated BBB+ exhibits adequate protection parameters. However, 
adverse economic conditions or changing circumstances are more likely to lead to a 
weakened capacity of the obligor to meet its financial commitment on the obligation.

Moody’s Baa2: Obligations rated Baa are judged to be medium-grade and subject to 
moderate credit risk and as such may possess certain speculative characteristics.

CRISIL AAA: Instruments with this rating are considered to have the highest degree of 
safety regarding timely servicing of financial obligations. Such instruments carry the 
lowest credit risk.

CARE AAA: Instruments with this rating are considered to have the highest degree of 
safety regarding timely servicing of financial obligations. Such instruments carry the 
lowest credit risk.

ICRA AAA: Instruments with this rating are considered to have the highest degree of 
safety regarding timely servicing of financial obligations. Such instruments carry the 
lowest credit risk.

FINANCIAL SERVICES – NEW 
BUSINESS SEGMENT
During FY 2019-20, based on an internal 
reorganisation of its business segments 
and increased focus during business 
reviews carried out by the management, RIL 
identified ‘Financial services’ as a separate 
business segment. 

The anchor ecosystem of Jio (387.5 million 
customers), and Reliance Retail (11,784 
stores) provides a strong distribution 
channel for financial products. The strategy 
of the Financial Services business centres 
around creating tailor-made financial 
products and offering them as extensions 
of other products that are being offered 
to customers in the anchor ecosystem 
of Reliance’s consumer businesses. This 
synergistic relationship will benefit both 
the financial services and the anchor 
ecosystem businesses.

FINANCIAL AND OPERATIONAL 
PERFORMANCE 
This financial services segment achieved a 
turnover of `1,271 crore and an EBIT of `473 
crore in FY 2019-20.

108

Reliance was one of the first companies in India 
to integrate sustainability into its core business. 
This has helped the Company pioneer change at 
the technological, behavioural as well as the policy 
level. In its business strategy, the Company has 

gone much beyond risk management to inculcate 
a future growth-oriented management philosophy, 
which draws from four key enablers that reinforce 
the Company’s fundamental philosophy – ‘Growth 
is Life’. 

THE FOUR ENABLERS

Strategic  
Framework

Integrated 
Approach 

Risk and 
Governance

Digital 
Platform

A.  STRATEGIC FRAMEWORK AT 

RELIANCE
 A prudent financial framework, a robust 
risk management framework and 
the Company’s short- and long-term 
objectives linked to value creation 
define Reliance’s strategic framework. 
It also outlines the expectations and 
boundaries within which each of the 
Company’s businesses must operate. 
The intent is to also provide guidance 
to established as well as evolving 
businesses in the Group by setting 
effective business objectives for each. 
The entire framework is underpinned 
by the core belief that value creation 
and preservation are paramount. 
This cuts across the entire set of 
internal and external stakeholders and 
leverages a strong knowledge and 
asset base as well as by investment in 
strategic opportunities.

 Reliance’s strategic framework can be 
divided into three pillars:

•  Approach
•  Value creation
•  Enablers

B. THE INTEGRATED APPROACH
 Reliance, by design, creates positive 
value across its value chain for all of 
its stakeholders, both in tangible and 
intangible form. The Company has 
respected the six capitals postulated by 
the International Integrated Reporting 

Council’s (IIRC) Integrated Reporting 
 framework to aptly delineate its 
value creation story:

•  Natural Capital and Climate Change
•  Human Capital and People Connect
Intellectual Capital and Innovation 
• 
•  Manufactured Capital and 

Product Stewardship

•  Financial Capital and Credit Rating
•  Social and Relationship and Value 

Creation Capital

 By capitalising on additional 
opportunities such as efficient use of 
natural resources, which leads to cost 
reduction, and maintaining strong 
relations with stakeholders, Reliance 
is able to further augment its triple 
bottom line. Reliance’s growth ambitions 
are fuelled by its efforts to constantly 
upskill its employees and bring them 
up to speed with the use of latest 
technologies. This enables the Company 
to adopt emerging technologies quickly 
and bring in more efficiency, which also 
leads to safer and environment-friendly 
operations. RIL also leverages digital 
technology and smart manufacturing 
applications to create innovative 
solutions for business functions.

C. RISK AND GOVERNANCE
 Risk management at Reliance is 
reviewed based on the ever-changing 
external and internal environment to 
ensure decision-making is aligned 

with the organisation’s business 
strategy, improving the resilience of the 
organisation to generate sustainable 
value. The Company recognises 
that effective risk management and 
robust governance structures are 
fundamental to continue leading the 
phygital revolution. The infrastructure 
for risk and governance activities at 
Reliance comprise the Enterprise Risk 
Management (ERM) framework. The 
ERM framework identifies, evaluates, 
manages and reports risks arising from 
the Company’s operations. ERM enables 
Reliance to manage its risks within 
acceptable limits by using risk mitigation 
techniques and allocating the necessary 
resources, thereby being resilient 
through volatile environments.

D. DIGITAL PLATFORM 

 The move to digital platforms enables 
the Group to evolve the Reliance 
Management System (RMS) and build 
an agile and future-ready organisation. 
This strategic digital platforms journey 
reflects in its business performance. 
Reliance has built the best access 
to Indian consumers by creating the 
physical-digital bridge. By capitalising on 
the current platforms, Reliance has built 
a world-class business today with a clear 
vision for the future.

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Reliance’s Strategic Framework

APPROACH

DRIVING GROWTH, VALUE, INNOVATION  
AND TRANSFORMATION IN SOCIETY
Reliance is moving at a great pace towards the new age 
of industrialisation. At the core of this transformation is the 
Company’s unique ability to optimise value creation from its 
existing asset base while simultaneously augmenting investments 
which drive growth exponentially. 

Technology is playing a pivotal role in all of this and the Company 
is deriving the maximum possible value from the ongoing digital 
revolution.

Reliance leverages its strategic investments and leadership 
position in India to take advantage of the large domestic  
market, while building competencies that can be rolled out on a 
global scale.

All of Reliance’s business activities and new investments have 
to stand the litmus test of creating value for its shareholders, 
employees, customers and society.

VALUE CREATION

Shareholder value
• Reliance’s approach to drive shareholder value rests on active 
portfolio management to continuously enhance the quality 
of its business portfolio and consistently deliver enhanced 
shareholder returns by maintaining a focus on long-term 
growth potential.

Employee value
• Reliance’s growth is intrinsically linked to the growth of its 

people. The Company’s approach towards value creation for 
its employees focuses on continuous learning, structured 
career progression opportunities and an industry-leading 
employee value proposition.

Customer value
• Reliance drives customer value through its product innovation 
for customers, application and service levels; ability to deliver 
a consistently better consumer experience and its overall 
reputation and brand promise in the markets it operates in.

Societal value
• Reliance is cognisant of its responsibility towards the 

communities that it operates in. Apart from creating direct and 
indirect economic benefits for the society such as job creation 
and infrastructure upgradation, Reliance, through a dedicated 
team of developmental professionals, directly engages with 
the society to identify their needs and design interventions, 
which lead to an overall enhancement in the quality of 
life of citizens.

110

KEY REFLECTIONS
Integrating backward — Started with textile, then integrated 
hydrocarbon business; now a significant player in consumer-facing 
businesses

Reliance Retail is the largest retailer by revenue in India

#1 ranked mobile telecom operator in the country by both 
Adjusted Gross Revenue (AGR) and subscribers 

World’s largest refinery complex at Jamnagar

KEY REFLECTIONS OF FY 2019-20

Shareholder Value
•  #*Dividend recommended – ` 6.5 per equity share
•  #Market capitalisation – ` 7,05,212 crore
• Reliance’s digital service arm Jio Platforms Limited valued at 

` 4.6 lakh crore

•  #30.4% market capitalisation CAGR, since IPO
• *Maintained high RONW (adj.) of 11.3% 

Employee Value
•  #Reliance’s millennial (under 30) strength grown to 51.6%
• Retail has female diversity of 24%
• Digitised learning – launch of Linkedin Learning and learnet
• R-University: Driving employee learning and training
• *Imparted 1.1+ crore man-hours of training
• Developed EmpXP to create digital ecosystem

Customer Value
• Retail has the largest registered customer base of 

over 125 million 

• 387.5 million Jio subscribers
• *Launched ‘Chemistry for Smiles’ and ‘Transforming Life 

into Quality Life’

• Recognised ‘Partner of Choice’ for international players

Societal Value
• ` 1,15,461 crore contribution to the national exchequer
• Reliance Foundation transformed lives of 3.6 crore Indians 

across 37,000+ villages and several urban locations

ENABLERS

Reliance’s group strategy is 
founded on five enablers. These 
include safe operations, digital 
technology, capital productivity, 
operational excellence and ethics.

Digital technologies and platforms 
have become the prime movers of 
Reliance’s new-age businesses as 
well as the significant enablers for 
driving the efficiency and safety of 
existing businesses. Reliance is a 
pioneer in harnessing new digital 
technologies and mobility initiatives that 
transform its value creation model.

Reliance believes that the health and 
safety of its workforce supersedes 
all production targets. There is 
a continued focus on ensuring 
compliance, which helps Reliance to 
preserve enterprise value, and provide 
a perpetual license, securing its right 
to operate across India and globally.

Reliance’s approach to maximise value 
creation also hinges on its ability to 
optimise resource and capital efficiency. 
Whether it is customer facing internal, 
Reliance drives a mindset for continuous 
improvement and processes, which 
forms the bedrock of all its operations. 

Reliance is committed to 
conduct all its initiatives with the 
highest levels of integrity.

KEY REFLECTIONS

Digital Technologies
• Omni-channel initiatives in Reliance Retail
• Future-ready 5G, 6G and beyond

Safety and Compliance
• resQ is India’s only ISO 9001 certified electronics  

service brand

• Use of drones for safety
• E&P has a track record of over 12 years of 

safe operations, with safety record among the 
best in the world

Capital Productivity
•  #*ROCE (adj.) for FY 2019-20 – 17.9%
• Substantial interest savings from successful refinancing 

of long-term loans

Operational Efficiencies and Effectiveness
• Over 1 million Customer touchpoints and direct customer 

service ops hubs across thecountry

• Every Indian house within 20 km of a Jio Point
• Anytime, anywhere uninterrupted high-speed  

data access

• Largest single site refinery with site complexity index  

of 21.1

• Industry leading throughput per petro retail outlet
• Leading global manufacturer of polymers with 6 state-of-

the-art manufacturing facilities

Ethics
• Ethics and Compliance Task Force oversees and 

monitors implementation of ethical business practices 

• Awareness through mandatory learning sessions on 
“Creating a Respectful Workplace” for all employees

*Standalone
#Current year outcome

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Integrated to drive value

Inputs

NATURAL CAPITAL

 PG 114

•  Minimum reliance on freshwater, maximum 

use of natural water resources and 
recycling of water

•  Leading technologies to minimise 

waste across materials, energy and 
natural resources

HUMAN CAPITAL

 PG 122

•  `668 crore of HSE expenditure
•  Diversity and inclusion across businesses 
including frontline-consumer facing units
•  29,000+ ideas on the Mission Kurukshetra 

innovation platform

MANUFACTURED CAPITAL

 PG 134

Process

VISION

Through sustainable measures, Reliance creates value for the 
nation, enhances quality of life across the entire socio-economic 
spectrum and helps spearhead India as a global leader in all the 
domains where it operates.

External  
Environment

Strategy

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i
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Performance

•  `11,65,915 crore of asset value
•  Crude processing capacity of 1.24 mbpd
•  78 crude grade processed at JMD
•  Technological advancement to ensure asset health

Digital 
Platforms

INTELLECTUAL CAPITAL

 PG 140

•  Partnering with technology platforms to create a 

digital ecosystem 

•  `2,538 crore of R&D expenditure during the year
•  Bio-innovations and Circularity
•  127 patent applications filed during the year
•  900+ researchers and scientists

FINANCIAL CAPITAL

 PG 154

•  `77,444 crore of capital expenditure
•  `53,124 crore raised through Rights Issue
•  Strategic investments in Jio Platforms from 
marquee investors crosses `1 lakh crore

SOCIAL AND  
RELATIONSHIP CAPITAL

 PG 156

•  With over 9,700 applications, 136 start-ups 

supported through JioGenNext

•  Goods and services worth `15,371 crore 

sourced from indigenous suppliers
•  `1,022 crore spent on CSR initiatives

112

Enterprise Risk 
Management 

OUR BUSINESSES

Retail

Digital 
Services

Media and 
Entertainment

 PG 30

 PG 46

 PG 62

Refining and 
Marketing

Petrochemicals

Exploration  
and  
Production

 PG 72

 PG 82

 PG 96

VALUE CREATION

Reliance’s business model and outcomes are aligned with the International Integrated Reporting Council’s (IIRC) 
Integrated Reporting  Framework, the United Nations Sustainable Development Goals and 15 other frameworks.

Outputs

Outcomes

JMD site designed for zero 
freshwater withdrawal

One of the largest recyclers of 
PET bottles (~2 billion) 

9.9+ crore M3 of rainwater 
harvesting capacity created 
since inception

Total water recycled
74.4 (MILLION M3)
2,450.1 (000’ GJ)
of energy saved 
from conservation 
initiatives

•  Digital economy with advanced technologies and 

reduced footprint

•  Cleaner air, cleaner water, cleaner soil and preserving 

flora and fauna, and the marine ecosystem
•  Diligent use of scarce resources with minimal 

environmental footprint and extracting more value 
from bottom-of-the-barrel production

24% of Reliance Retail 
employees are women

Inspired the culture of innovative 
mind set and crowd-sourcing of 
business relevant ideas

Focus on millennials#
51.6%
# Under the age of 30 years

Pan India 11,784
Retail stores across formats

Spectrum footprint 
1,108 MHz
Petrochemical production 
38.4 MMT 

Real-time monitoring 
of safe and reliable 
operations with help of 
AI/ML/Robotics

Refinery throughput
70.6 MMT

Partnership with Microsoft 
for innovative cloud solutions 
for Indian businesses

Patents granted
140 

Conversion of waste 
plastics to road, 
development of 
bio-plastics

Total Revenue
`6,59,205 CRORE
Maintained Debt-Equity  
ratio at 0.74

US$100+ MILLION
funding raised by alumni of 
JioGenNext during the year

37,000+
villages impacted through 
Reliance Foundation

Profit After Tax^
`44,324 CRORE
Retained Strong Credit 
Rating from Domestic and 
International Agencies

^ Before exceptional items

Total Value Added 
during the year
`2,27,365 CRORE
Enhancing ease of  
living for Indians

•  Healthier and safer working environment 
•  Future-ready human resources with Reliance 

DNA and values 

•  Facilitating leadership programmes

•  Reliance Retail has unprecedented reach covering 

length and breadth of the country

•  Jio is the world’s fastest growing mobile data network
•  World-class infrastructure facilities
•  Enabling and creating a digital ecosystem

•  Driving innovation culture with next-gen technologies
•  Transition from smart buyer to fast customiser  

of technology

•  Breakthrough R&D in Big Data and digitalisation
•  Product stewardship

•  Strong credit rating
•  30.4 % CAGR in market capitalisation

•  Connecting the unconnected by providing a 

digital platform

•  Open and timely communication with suppliers 

and contractors

•  3.6 crore of community outreach through 

Reliance Foundation

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Management Discussion and Analysis (contd)

SUSTAINABLE GROWTH AT RELIANCE

The Integrated Approach: 

 Natural Capital and Climate Change

KEY PERFORMANCE INDICATORS

INPUTS

OUTPUTS

OUTCOMES

FY 2019-20

FY 2018-19

FY 2019-20

FY 2018-19

Reliance aspires to be nature neutral and has taken a holistic and 
climate conscious approach to development. 

Reliance is integrating climate related aspects into its overall 
decision-making process across different levels, including 
risk management, governance, performance management 
and the overall business strategy. The consumer businesses, 
have utilised leading technologies thus minimising waste and 
maximising resource efficiency. Digital Services has proactively 
implemented energy efficiency measures such as the use of 
Lithium Ion batteries, HVAC systems and renewable energy 
sources across sites and through its indirect impacts, enabling 
a low carbon future. Across consumption baskets, Retail has 
deployed responsible waste management and reduction strategies. 
Retail’s efforts in e-waste management have enabled it to receive 
Extended Producer Responsibility (EPR) authorisation from CPCB. 

Reliance supersite, Jamnagar is a beacon that exemplifies the 
tenet of eco-innovation, and demonstrates how processes can 
consume less water. It is also making big strides in contributing to 
India’s clean energy transition and enabling a circular economy. 
Utilising bottom-of-the-barrel crude to generate non-conventional 
energy options is enabling conservation of natural resource 
and minimising the emission intensity. Reliance state-of-the-
art supersite is designed to generate less waste and emissions. 
Reliance is also India’s largest PET recycler, recycling two billion 
bottle every year, and creating high-value products from waste 
such as roads, apparel and more. 

Through products that are eco-efficient, Reliance has helped its 
consumers reap the benefits of its technological prowess.

UN’s Sustainable  
Development Goals

Material Topics 
•  Energy Efficiency of Operations
•  Carbon Abatement and Offsetting
•  Managing Environmental Impacts
•  Water management
•  Waste management
•  Renewable and alternative energy
•  Ecosystems and Biodiversity

Other frameworks referenced
API/IPIECA, UNGC, WBCSD, 
GHG Protocol, TCFD, Natural 
Capital protocol, UNGP, 
NVG-SEE, NGRBC, TPI

National Missions
•  National Solar Mission
•  National Policy on Bio Fuels
•  National Environment Policy
•  National Plan for Conservation of 

Aquatic Ecosystem

Natural resources – water, air, land, 
minerals and biodiversity

Refinery throughput 70.6 MMT

7.3+M3

Rainwater harvesting capacity created 
since inception (crore)
9.9+M3 
Cumulative saplings planted since 
inception (crore)
2.1+
2.2+  
Energy saved on account of 
conservation initiatives (‘000 GJ)
2,650.7
2,450.1 

73.1

Total water recycled (in Million M3)
74.4   
Air emissions-TPM (in 000’ MT)
1.8   
Air emissions-NOx (in 000’ MT)
29.4 
Non Hazardous Waste (in 000’ MT)
606.6   

798.6

34.4

2.3

Cleaner air, cleaner water, 
cleaner soil, preserving 
marine ecosystem, flora  
and fauna 

Recognised Task Force on 
Climate-related Financial 
Disclosures (TCFD) 
Recommendations

Diligent use of scarce 
resources with minimal 
environmental impact and 
extracting more value 
from bottom of the barrel 
production.

No major spill or catastrophe 

VALUE CREATION 

As a responsible organisation, Reliance believes in creating value for the society it operates in. Throughout the years Reliance has made 
conscious efforts to improve its performance on energy and water footprint and created value for society. 

 Energy Saved on Account of conservation Initiatives (000’ GJ) 

 Total Water Recycled (in Million M3/annum) 

114

115

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya Josh2010-112011-122012-132013-142014-152015-162016-172017-182018-192019-2065.762.960.569.463.373.174.42,650.72,450.14,307.13,019.44,333.43,932.83,004.068.71,437.765.760.72,227.82,431.35,6004,2002,8001,4000080604020• Hazira plant achieved zero wastage of Butadiene in Small Group Activity (SGA)• Planted 12 lakh saplings across all manufacturing divisions• Started procuring recyclable green polymer packaging bags• Saved 1.44 million GJ of energy through various energy efficiency improvement initiatives• Carried out Mangrove plantation on over 50 hectares of land• Planted 20 lakh+ saplings with an average survival rate of 80%• Conserved 1,63,500 tonnes+ of soil• Commissioned world’s first ROGC complex of 1.5 MMTPA capacity. It resulted in reduction in energy intensity of ROGC to 6100 BTU/lb HVC*• RIL’s pet-coke Gasification project at Jamnagar is under stabilisation• 9.9+ crore M3 of rainwater harvesting capacity created, since inception     
SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Natural Capital and Climate Change 

RELIANCE’s GOALS FOR SUSTAINABLE DEVELOPMENT

Goals

Highlights of FY 2019-20

CLEAN ENERGY 
Ensure maximum use of clean energy in all the 
operations collaborate with best available technologies 
licensors. Ensure benchmarking of energy 
consumption across all the sites with best-in-class 
technologies and new emerging technologies.

• 7 RIL plants have set targets under Perform, 

Achieve and Trade scheme 

• 52kW roof top solar panels at Patalganga

• Company-wide forums like Mission Kurukshetra and 
focused annual event like energy conservation week

MANAGING ENVIRONMENTAL IMPACTS
Ensure industry-leading energy cells at each site 
working towards energy security with focus on 
reducing consumption and increased use of clean 
energy to progressively reduce GHG emissions 
intensity. Demand minimum level of HSE compliance 
from all stakeholders.

WASTE MANAGEMENT
Ensure efficient use of solid catalysts including 
investment in development of bio-catalysts to replace 
solid catalysts.

• Total GHG reduction of 351.4 ktCO2e due to energy  

conservation efforts

• About 2 billion PET bottles recycled annually

• 2.2+ crore saplings have been planted across all RIL sites

• Hazardous waste is recycled as alternate fuels and 

raw material (AFR) to cement industries

• Clean-ups in Mumbai with 8500 MT of solid waste  

removed in 12 months

• Used plastic waste to resurface a 40km road 

• Installation of anaerobic digester for disposal of degradable waste

WATER MANAGEMENT
Deploy world-class technologies across all sites to 
reduce freshwater consumption per unit of production 
by maximising wastewater recycle and minimising 
external discharge.

• 74.4 million M3 of water recycled in FY 2019-20

• Desalination of water at Jamnagar

• Overall rainwater harvesting capacity was increased in 3 sites

MANAGING NATURAL  
CAPITAL AT RELIANCE

GOVERNANCE OF NATURAL CAPITAL 
MANAGEMENT AT RELIANCE
Manufacturing locations prepare 
environmental and sustainability action plans, 
as part of their Annual Operating Plan.  The 
progress of implementation of such plans 
are  regularly reviewed at site level and 
by the ‘Environmental Compliance Review 
Committees’, every quarter. These plans and 
their status of implementation are further 
reviewed and assessed by the  group Safety 
and Operation Risk (S&OR) team. The S&OR 
team present the performance and initiatives 
to the Board every quarter. Health, Safety 
& Environment (HSE) Board Committee 
monitors and ensures the highest level of 
environmental, health and safety norms 
within the company.

116

Health, Safety & Environment Board Committee

Safety & Operation (S&OR)

CoE - Environment

ECRC
(headed by site presidents)

Reliance strives to improve its environmental performance continuously with 
enhancement in its current practices and implementation of management systems across 
all locations. The Company’s aim is to promote ‘Nature Neutral’ practices across its 
operations and value chain

MANAGING NATURAL CAPITAL – towards a better planet

Focus Area

CLEAN AIR

Aspect

Philosophy adopted

RIL stewardship

Impact created

•  Going beyond compliance for 
stack emissions by maximising 
operational efficiency

•  Emission reduction through 
design improvements and 
eco-friendly fuels

•  Emissions reduction  

and recovery

CLEAN WATER

•  Minimum reliance on freshwater

•  Desalination at  

Jamnagar

•  Reduction in water consumption
Increase in water recyclability
• 

PREVENTING SOIL  
CONTAMINATION

•  Minimum waste disposal to landfill
•  Zero-spill operations

•  About 2 Billion PET bottles 

• 

Increase in waste  
recyclability

PRESERVING  
BIODIVERSITY

DILIGENT USE OF 
SCARCE RESOURCES

• 

In-situ preservation of ecosystems

recycled /annum

•  Over 2.2 crore  
saplings planted

•  Optimisation of resource consumption

•  Syngas as a fuel

•  Greenbelt development
•  Habitat restoration

• 

Increase in operational 
efficiency of refineries

DIGITISATION

•  Advanced technology enabling 

reduced footprint

•  Digital ecosystem  
replacing travel

•  Reduced emissions at  

consumer end

Reliance remains focused on its main 
objectives of furthering statutory 
compliances and improving the 
organisation’s environmental performances 
through sustainability initiatives. The 
compliance systems and processes 
continue to be strengthened with rigorous 
internal and external audit processes and 
review by Environmental Compliance 
Review Committees. Reliance’s initiatives 
have been recognised by various domestic 
and international agencies. Reliance aligns 
the organisational level environmental 
performance with UN Sustainable 
Development Goals and prepare 
environmental sustainability plans to 
achieve these objectives. The thrust areas 
in the sustainability drive are reduction 
of freshwater consumption, resource 
conservation, GHG emission reduction and 
increase in green cover.   

During the year, these efforts 
were rewarded when 
•  Hoshiarpur manufacturing division 

achieved the distinction of being the 
first polyester yarn manufacturing 
site in India to receive the coveted 
‘GreenCo Gold rating’. 

•  Dahej manufacturing division was 

awarded the ‘International Green Apple 
Environment Award, 2019’ by ‘The Green 
Organization, UK’ for environmental best 
practices/green initiatives implemented. 

CLEAN AIR
ENERGY EFFICIENCY
At RIL, energy management encompasses 
energy related technologies, systems, 
tools, standards, best practices and 
procedures and also the supporting 
business processes and organisational 
structures. Cost-optimal investment into 
energy efficient technologies, coupled with 
supporting organisational and governance 
practices meets the challenge of energy 
savings and reduced production costs while 
maintaining product quality, safety and 
desired production volumes. At Reliance, 
the consideration towards cleaner air is built 
into each stage of business operations viz; 
(a) strategic decision making, (b) process 
design and later (c) continuously improving 
efficiency through its operational life.

STRATEGIC INVESTMENTS
a.  Stabilised Gasification operations 
produce syngas of 950 TPH which 
has helped to reduce Natural 
gas consumption.

b.  Reliable supply of hydrogen from 

gasification complex has minimised 
hydrogen generation from our own units.

c.  Gas turbines at Jamnagar are being 
retrofitted in a phased manner to 
facilitate syngas firing capability with 
reduced NOX and SOX emissions. 

d.  The cogeneration power plants at Hazira 
Manufacturing Division (HMD) and Dahej 
Manufacturing Division (DMD) and the 
hot oil unit at Patalganga Manufacturing 
Division (PMD) have optimally switched 
fuels and reduced their energy 
costs, owing to the reduction in 
natural gas prices.

DESIGN STAGE
The Company’s initiatives on clean 
technology, energy efficiency and 
renewable energy include:

•  Use of heat pump compressors at 

reboilers of butane- 1 distillation column 
and butane prefractionation column at 
High Purity Iso-Butylene (HPIB) plant.

•  Use of steam condensate as a 

heat source for distillation column 
reboiler at HPIB plant.

OPERATIONS STAGE 
a.  Optimisation of steam, power and 

hydrogen on an hourly basis across 
various complexes at JMD.

b.  Minimised flaring from new paraxylene 
plant’s Reformate Splitter Column with 
an innovative Subcooled Reflux Scheme.

c.  Generation of medium pressure steam 
in Heavy Naptha Unionfining Unit 
and platformer section by installation 
of hot separator.

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d.  Replicated the benefit of modifying 
crude preheat exchangers for better 
heat recovery and to reduce fuel 
consumption in crude heaters.
e.  Optimisation of dryer regeneration 

cycles in gas dryers of C2 Complex to 
reduce steam consumption.

f.  Replicating the use of an advanced 

distillation technology for the separation 
of petrochemical Naphtha. 

g.  Increasing process efficiency by in-

house modifications in carbon recovery 
package in Petcoke Gasification.
h.  Evaluation of an advanced Heat 

Integrated Distillation technology 
is in progress. 

i.  To reduce GHG emissions at the 

complex level, New Cracker Furnace 
configuration is being studied. 

RIL incentivises and celebrates ideas 
pertaining to energy conservation in 
company wide forums like Mission 
Kurukshetra and focused annual event like 
energy conservation week.

PERFORM ACHIEVE AND TRADE 
TARGETS
Seven manufacturing locations of RIL have 
been given specific energy consumption 
targets under Perform, Achieve and Trade 
scheme by Government of India. These 
include, chlor-alkali unit at Dahej, Jamnagar 
refinery and petrochemical units at Dahej, 
Nagothane, Hazira and Vadodara and 
textile unit at Naroda. RIL is currently 
working with Bureau of Energy Efficiency 
(BEE), Ministry of Power, for closure of 
Perform, Achieve and Trade Cycle II.

Energy conservation / Resource Conservation

Energy conservation by reducing the load on chillers 

For Reliance Jio Infocomm Limited site operations, Heating, Ventilation and Air 
Conditioning (HVAC) system plays major role in total energy consumption. Precision 
Air conditioners and Chiller system along with air handling units are installed in 
server rooms to maintain the desired temperatures and ventilation.

Details: Hot Air Aisle containment inside the server rooms are installed for achieving 
more efficiency for Precision Air Handling Unit (PAHU). 

Faster cooling, improved ventilation

By implementing hot aisle containment, hot air in the server room moved in 
upward direction and provided clear separation between cold and hot air. This has 
improved overall thermal performance.

This has improved overall thermal performance by reduction in numbers of PAHUs 
and lowering carbon emission.

118

ENVIRONMENTAL PERFORMANCE
To set organisational boundaries for 
consolidated GHG emissions, RIL has 
utilised the operational control approach 
for the various entities covered under the 
Report. Accounting of GHG emission at RIL 
is based on its group level internal standard 
which is based on standards and guidelines 
issued by GRI, WRI/WBCSD, IPIECA 
and ISO 14064.  

RIL has registered eight Clean Development 
Mechanism (CDM) projects with the 
United Nations Framework Convention on 
Climate Change (UNFCCC). These projects 
are related to energy efficiency, use of 
renewable energy and cleaner fuels. RIL 
has built in-house capacity to develop 
CDM projects and obtain the registration 
and issuance of the same in the form of 
Certified Emission Reductions (CERs) 
from the UNFCCC.

GHG EMISSION REDUCTION
The climate change mitigation strategy 
and energy conservation initiatives 
implemented by the RIL team help reduce 
GHG emission of the organisation’s 
operations. RIL endeavors to adopt the 
best available technology and equipment 
in its operations, entailing least energy 
consumption. The dedicated energy 
teams across the manufacturing locations 
continuously work towards reducing 
specific energy consumption. These 
initiatives result in reduction of GHG 
emission from RIL’s operations. Additionally, 
the renewable energy projects also help 
achieve significant GHG emission reduction. 
During the year, the Company installed 
52kW roof top solar panels at Patalganga 
manufacturing division. A total GHG 
reduction of 351.4 ktCO2e was achieved 
due to various energy conservation 
and renewable energy initiatives 
by the Company.

REDUCTION IN FUGITIVE EMISSION
RIL practices ‘Leak Detection and Repair’ 
programme across all its major sites to 
prevent and reduce fugitive emission. The 
good preventive maintenance practices 
at RIL’s manufacturing divisions also help 
prevent fugitive emissions eg.installing 
of double mechanical seals in pumps and 
valves to reduce fugitive emission (PMD). 

RIL continues to encourage inclusivity by 
celebrating environmental occasions and 
spread awareness on environment and 
conservation, within site and beyond the 
fence. During the year ‘World Water Day’, 
‘World Environment Day’ and ‘Energy 
Conservation Day’ were observed with 
befitting programmes within site and in 
neighborhood areas.

AIR EMISSIONS
RIL regularly monitors emissions as a part 
of its environmental management plan. At 
RIL, stack emissions are regularly monitored 
at all manufacturing locations, for all the 
parameters stipulated in the ‘Consent to 
Operate’ including Total Particulate Matter 
(TPM), Oxides of Sulphur (SOX) and Oxides 
of Nitrogen (NOX). The continuous emission 
and effluent monitoring systems (CEMS) 
for emissions and discharges, installed at 
the refinery and petrochemical units, are 
now fully operational and real time data is 
being continuously transmitted to Central 
Pollution Control Board (CPCB). Due to RIL’s 
perpetual efforts to reduce air emissions 
from its operations, in FY 2019-20, 
absolute PM emissions decreased by 21.7% 
while NOx emissions decreased 14.6% 
compared to FY 2018-19.

TPM
(000’MT)

NOx
(000’MT)

RIL’s refinery and all manufacturing units 
are in compliance with the prescribed 
permissible limits given by CPCB/SPCB for 
air emissions, effluent quality and discharge. 
All manufacturing units are ISO-14001 
compliant and have robust systems in place 
to monitor environmental performance. The 
Company regularly submits environmental 
monitoring reports to SPCB, and annually 
discloses environmental performance in 
its sustainability report. No show cause or 
legal notices were received from CPCB/
SPCB during the year FY 2019-20.

CLEAN WATER
Water remains one of the most precious 
resources on the planet. In addition to 
minimising the use of freshwater, Reliance 
continues to widen its use of recycled water 
and treated effluent. 

RIL continues to reuse treated effluent 
from the manufacturing plants for other 
application, besides horticulture purpose. 
Over the years, the treated effluent is 
increasingly being reused for cooling tower 
make-up and for firewater requirement. 
Water losses are being minimised and 
rainwater harvesting capacities are 
being augmented. 

During FY 2019-20, Reliance took several 
steps across multiple manufacturing 
locations to reduce its water related 
impacts. In Vadodara Manufacturing 
Division (VMD), treated sanitary effluent 
streams are diverted as make-up water for 
cooling tower. In Nagothane Manufacturing 
Division (NMD) treated effluent is 
increasingly being used in fire water 
network and horticulture. In Patalganga 
Manufacturing Division (PMD) efforts have 
been taken to reduce steam and water 
losses in system. In Silvassa Manufacturing 
Division (SMD) AHU condensate is being 
collected and treated for reuse in the 
process. In Hoshiarpur Manufacturing 
Division (HoMD) multiple initiatives 
were taken this year like, installation of 
water efficient faucets and taps, reuse of 
treated wastewater for plant and domestic 
usage, among others. Overall rainwater 
harvesting capacity was increased in 
NMD, SMD and HoMD.

As a result of these efforts, in  
FY 2019-20 the total water recycled  
across all manufacturing plants was  
74.4 million m3 as compared to  
73.1 million m3 in FY 2018-19. Total 
water recycled has increased by 1.8% 
compared to previous year. RIL ensures 
that all wastewater generated is 
treated and meets all state and central 
regulatory requirements.

WATER RECYCLED
(in Million M3)

PREVENTING SOIL 
CONTAMINATION
RIL focuses on using resources as efficiently 
as possible and simultaneously works 
towards minimising emissions and waste 
generated. The Company ensures that all 
waste is sent to government-authorised 
disposal agencies. Effluents generated are 
treated to meet the most stringent state and 
central regulatory requirements. RIL has 
undertaken initiatives such as converting 
the organic waste into ‘bio-manure by 
vermi-composting method, thereby 
reducing the waste disposed. RIL also 
undertakes stringent monitoring measures 
to prevent spills during storage,  
handling, and transportation of materials. 
During FY 2019-20 the hazardous and  
non-hazardous waste disposed from RIL’s 
hydrocarbons operations were 92.4 kT and 
606.6 kT respectively.

RIL sends its hazardous waste generated 
in its manufacturing units for co-processing 
as alternate fuels and raw material (AFR) 
in cement industries. Manufacturing 
locations, namely HMD, DMD and VMD, 
continue to utilise the waste generated  at 
the locations, for co-processing in cement 
industries. The main projects undertaken 
during the year include; utilisation of plastic 
waste in 40 km road resurfacing project 

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(NMD), installation of anaerobic digester 
for disposal of degradable waste (DMD), 
installation of volute machine to reduce 
quantity of ETP sludge (HoMD), and usages 
of new modified adsorbent to NGCT to get 
higher life with consequent reduction in 
waste disposal frequency (PMD).

BIODIVERSITY MANAGEMENT
RIL regularly monitors impact of its 
operations on the surrounding ecosystem 
by conducting periodic environment 
impact studies through external experts. 
It also carries out environment impact 
assessments for all greenfield and 

brownfield projects to understand and 
mitigate their impacts on the surrounding 
environment and ecosystem.

Reliance has initiated an evaluation of its 
environmental aspects using the Natural 
Capital Protocol published by the Natural 
Capital Coalition.

RIL’s efforts for in-situ preservation of 
ecosystems prompts the organisation to 
improve green cover at its locations. To 
promote biodiversity, more than 2.2 crore 
saplings have been planted across all RIL 
sites till date. Apart from this 2,600 acres 
of green belt has been added across all 
manufacturing divisions since inception.  

Marine litter clean-up at Versova beach and 
volunteering program  

Reduce and remove plastic littered into the oceans, which creates risks 
for marine ecosystems and life under water.

RIL is working with Afroz Shah’s team to clean up the Versova beach in 
Mumbai. RIL sponsored BobCat to expedite retrieval of solid waste off the 
beaches and from the oceans. This one-of a kind solution has replaced 
the need for manual clean-up. The machine clocks 4,000 man-hours  
of work in an eight-hour shift and can work in both dry and wet weather. 
RIL encouraged employee volunteers, contributing 1200+ hours in regular 
clean-up activities on clean of Versova beach.

More efficient and systematic  
clean-up recovering about 8500 MT 
of solid waste in 12 months.

Beach cleaned of  
non-biodegradable waste from 
the ocean and saw return of a 
thriving ecosystem including 
seeing Olive Ridley turtles on 
the beach after a gap  
of 20 years.

NATURAL CAPITAL  
PROTOCOL
Given the many ecosystem services  
that nature provides, the organisation is 
committed to factor in its environmental 
impacts on wider societal wellbeing. 

The concept of natural capital and 
measuring, valuing and accounting for 
it – is evolving, hence Reliance have taken 
various initiatives to develop understanding 
about Natural Capital, including methods 
for its measurement, valuation and to 
learn about its applications. Natural capital 
assessments provide extra insights which 
enable Reliance to understand RIL’s impact 
and dependency on the environment to 
help us manage it in a suitable way and take 
informed decisions.

TRANSITION PATHWAY 
INITIATIVE (TPI)
Reliance is making conscious efforts to 
adopt the elements of Transition Pathway 
Initiative (TPI) into its business strategy. 
The company uses its three line of defense 
model for continuous and real-time 
assessment of climate related risks. As part 
of these efforts, the Company measures 
and monitors its GHG emissions, identifies 
emission hotspots and develops strategies 
to mitigate its GHG emission footprint. 
Through, its Research and Development 
efforts Reliance is driving development of 
climate friendly technology solutions such 
as, alternate energy sources like Fuel cells, 
bio fuels etc. Reliance is also consciously 
investing in renewable energy and energy 
efficiency technologies to mitigate the 
GHG emissions at an organization level. 
These include many ingenious solutions 
developed by employees at plant level. One 
example of which was to utilize methane 
in waste water in PTA plant at Dahej which 
reduced the dependency of the plant on 
conventional fuel.

DILIGENT UTILISATION OF 
SCARCE NATURAL RESOURCES
RIL’s refineries are among the top quartile 
performance, according to the Solomon’s 
energy intensity index. RIL’s key strength 
identified as per Solomon study are energy 
efficiency, operational availability and 
utilised processing complexity. Since the 
installation of the gasification, paraxylene 
and Refinery Off-Gas Cracker (ROGC) 
plants, the Jamnagar refinery is pegged to 
be amongst the highest conversion global 
refineries with no products that can be 
classified as ‘bottom-of-the-barrel’.

To improve its raw material productivity, 
RIL has taken various measures such 
as recycling of slop oil and oily sludge, 
conversion of organic waste into organic 
manure and bio gas, recycle of spent 
catalysts through authorised re-processors. 
In last few years, Reliance has put 
conscious efforts to utilise more and more 
recycled PET bottles as raw material for its 
petrochemical operation and emerged as 
the single largest recycler of PET bottles in 
India. With R&D teams the business has also 
launched innovative products like R|Elan 
and ReRoute made from waste plastics. 
Raw material supply in bulk tankers leading 
to reduced packing material, handling, 
contamination and savings to customers.

DIGITAL ECONOMY
Reliance continually explores new ways 
to make its operations more efficient 
by putting technology to use for direct 
energy savings, increasing renewable 
energy sources and establishing a culture 
of digital collaboration that lessens the 
need for travel.

Jio has created a massive digital ecosystem 
for a millions of Indians. By connecting 
the unconnected, the platform company 
doesn’t just provide world class fixed-
mobile converged connectivity, but also 
digital solutions across the customer life 
cycle. Digital solutions that enable seamless 
video conferencing like facilities thereby 
reducing the need to travel and avoiding 
travel emissions. Advanced technologies 
and the digital economy enable a 
reduced footprint.

Enabling Work from home, Learn 
from home & Health at Home for 
Indians, Jio has launched JioMeet, 
an integrated connectivity solution.

Moved from  
Physical to Digital
Be better connected with Jio and 
reduce the need for travel

Enhancing the quality of life 
through digital commerce facilities

Monitoring 
Environmental 
Footprint

In the last assessment carried 
out in FY 2017-18, Hazira plant 
conducted impact assessment 
on biodiversity and marine 
ecosystem to determine 
ecological sensitivities, a total of 
108 plant species were observed 
in the study area comprising 47 
species of trees, 27 species of 
shrubs, 31 species of herbs and 
grass and 3 species of climbers 
Among the faunal species, 
herpetofauna were represented 
by 26 species, avifauna by 140 
species and mammals by 8 
species. A MoEFCC approved 
laboratory is also engaged in 
marine environmental monitoring 
assessment, which comprised a 
total of 12 water quality parameters 
and 5 biological parameters at 
23 sub-tidal sampling locations. 
Additionally, 9 sediment quality 
parameters were tested at 8  
inter-tidal sampling locations.

The results of the study 
were compared with data 
sets since 1983 to create 
an overall assessment of 
the ecological status. The 
balance within biodiversity 
and marine ecosystems was 
maintained with minimal 
environmental impact. RIL 
also develops green belts 
which enhances flora & fauna

Jamanagar petcoke gasification – one of the 
largest ‘Clean Fuel’ projects in world

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SUSTAINABLE GROWTH AT RELIANCE

The Integrated Approach: 

 Human Capital and People Connect

KEY PERFORMANCE INDICATORS

INPUTS

OUTPUTS

OUTCOMES

FY 2019-20

FY 2018-19

Reliance believes the highest act of value-creation lies in saving 
human life, ensuring human health, and enhancing human 
wellbeing and happiness. The drive to solve societal challenges, 
the passion to perform and the dedication demonstrated every day 
by our people has made Reliance one of the largest conglomerates 
in India. The scale of Reliance’s operations lead to creation of 
indirect employment - over 50 lakh people.  

While the world grapples with COVID-19 pandemic, we at 
Reliance have brought together all our strengths across Reliance 
Foundation, Retail, Digital Services and Hydrocarbons to do 
more for our country. To ensure our employees and families 
are protected through the crisis, we have set out several health 
and hygiene measures including national emergency response, 
JioHealth Hub for virtual doctor consults, guidance resources on 
mental, emotional, psychological and nutritional health, to name a 
few. Most of these services extend beyond our employees and are 
for the nation. Additionally, we truly appreciate our employees on 
the frontline – Reliance Foundation Hospital’s doctors & nurses, 
Retail store managers and employees, telecom infrastructure 
teams and all other essential services’ employees who have  
served our nation in times of need.  

With unity in diversity of skill, ability, gender and generations, 
we have built industry leaders across Retail, Digital Services, RIL, 
Media and Foundation. Our work culture revolves around our 
values, and the themes of innovation, diversity & inclusion, human 
centricity and embracing the future with boldness. This is bolstered 
by our approach to exponential learning opportunities which is 
augmented by a digitally connected ecosystem.  

We believe in empowering our people with the best available 
facilities and developing them through the best-in-class learning 
opportunities to build a workforce ready for the future.

UN’s Sustainable  
Development Goals

Material Topics
•  Talent Attraction and Retention
•  Health and Safety
•  Labour management
•  Employee Diversity
• 

Innovation

Other frameworks referenced
API/IPIECA, UNGC,  
NVG-SEE, NGRBC, UNGP

National Missions
•  Atal Innovation Mission 
•  Support to Training and Employment 

Programme (STEP)

1,94,056

Total number of Reliance employees
1,95,618  
RIL HSE Expenses (` in crore)
664
668 
Cumulative ideas submitted under 
Mission Kurukshetra innovation 
programme
29,000+ 
Total training hours in Reliance are over
1.1+ CRORE man-hours
Career Acceleration Program (CAP), 
Competency Assurance System 
(CAS) and Corporate Graduate skills 
programme for employees to groom 
them for leadership roles.

23,000+

Collaboration with  
world-class universities

Future-ready human resource with 
Reliance DNA and values

Diversity in skill, generation 
and ability

51.6% are millennials under the age 
of 30 years  

~24% of Reliance Retail employees 
are women

RIL has been recognised as an 
employer of choice and has been 
ranked 10th in the 2019 ‘LinkedIn 
Top Companies  

RIL has featured in India’s Top 25 
‘Best Companies to Work For’ in 
Business Today’s ‘People Strong 
Survey’ for the 4th consecutive year  

VALUE CREATION 

Whether it is in the form of employment opportunities or in the form of wellbeing of its employees, Reliance has put conscious 
efforts to deliver increasing value.

 Employee Strength for Reliance (Nos.) 

 HSE Expenses (` in crore)

122
122

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Human Capital and People Connect 

RELIANCE’s GOALS FOR SUSTAINABLE DEVELOPMENT

Goals

Highlights of FY 2019-20

SAFETY
Work with industry peers to define and upgrade 
standards on process safety and proactively promote 
safety for itself and across the industry. Committed 
to remain top-quartile performer in all safety metrics 
across all operations.

OPPORTUNITY AND DIVERSITY
As an equal opportunity employer, promote a culture 
of transparency, empowerment and meritocracy. 
Empower women by advancing opportunities in 
the Company’s activities and aspire to achieve 15% 
women employees by 2030.

• Competency Assurance System (CAS) deployed 

to ensure safe and reliable operations

• S&OR facilitates alignment with the Global 

standards like OSHA, API, NFPA

• 51.6% are millennials (under the age of 30 years)

• Crossed the target for 2030 and are at 15.3% 
women employees at Reliance group level

• Best-in-class policies for women, and other pro-active measures like 

24*7 toll free helpline, child care facility and relevant workshops 

• Saksham like initiatives to provide more opportunities of 
growth for the differently-abled: reaching 1000+ people 

HEALTH
Committed to provide healthcare facilities to all 
people (on-roll employees and contract staff) 
working across all sites at par with global standards 
using latest technologies and practices including 
maintaining medical history for all.

• 24 x 7 emergency services offered to all employees 

and their family members through REFERS

• Workshops and sessions on Yoga & Meditation, and celebrated 

International Yoga Day across sites and hospitals

• R-Swasthya - for physical, mental, social, spiritual and 

financial wellbeing of employees and their families

Reliance, is committed to attracting the best 
talent, empowering them with opportunities 
for continuous learning and, developing 
an organisational culture wherein every 
individual personifies the 3Ps – Purpose, 
Passion and Perseverance. The benefits of 
competitive advantages and the synergies 
that exist between them are only realised 
through the 3Ps. The result is a workforce 
with unmatched capabilities, anchored in a 
culture of grit and excellence.

“Pursue your goals even in the 
face of difficulties and convert 
adversities into opportunities”

Shri Dhirubhai H. Ambani

Staying true to vision of the Founder 
Chairman, Reliance employees are 
encouraged to be entrepreneurs and 
architects of their own destiny and 
embody the “Founder-Owner” mentality. 
“Ownership Mindset” is also enshrined 
as one of Reliance’s six core values. The 
Company ensures the right conditions for 
its people to grow and flourish while living 
the core values and behaviours.

124

EMPLOYEE ENGAGEMENT
RIL’s objective is to assess and continuously 
improve the state of employee engagement 
across hiring, onboarding, performance, 
development and retention in an ongoing 
manner to enable continuous feedback and 
improvement of employee’s experience. 

BRING YOUR FAMILY TO WORK
Bring Your Family to Work (BYFW) is an 
initiative for employees to showcase their 
workplace to their family members. The 
fourth edition of the BYFW witnessed 
participation from over 21,400 employees 
and family members, a 50% jump from 
the third edition of the event. BYFW 2019 
showcased how. The “New Reliance for 
a New India” theme was incorporated 
across stalls and displays. 3,000 saplings 
were given away as souvenirs by Reliance 
Foundation to raise awareness on 
sustainability. The event also garnered 
25.23 lakh impressions.

RELIANCE FAMILY DAY
Reliance Family Day (RFD) commemorates 
the birth anniversary of RIL’s visionary 

Founder Chairman, Shri Dhirubhai Ambani, 
through many activities. This year,  
RIL Chairman and Managing Director  
Sh. Mukesh Ambani said, “We have 
to always remember the values of our 
Founder, Sh. Dhirubhai Ambani. For him, 
purpose was most important. We always 
say that for all of us at Reliance, it is India 
first; Reliance, second; and self, last. I am 
sure that many generations of Reliance will 
carry this tradition forward.” In 2019, over 
3 lakh people attended the celebrations 
across various locations.

RECOGNITION 
The Company has received several 
awards and accolades in recognition of its 
people practices:

Rankings:
LinkedIn WIWTW – Top 10: RIL has been 
recognsed as an employer of choice 
and has been ranked 10th in the 2019 
‘LinkedIn Top Companies: Where India 
Wants to Work Now’ list, the only non-tech 
/ non-IT company to make it to the top 10 
companies in the list.

BT Best Places to Work For – Top 25:  
RIL has featured in India’s Top 25 ‘Best 
Companies to Work For’ in Business 
Today’s ‘People Strong Survey’ for the 4th 
consecutive year.

EMPLOYEE ENGAGEMENT  
DURING COVID-19

As India’s largest private company with 
almost all of its businesses in the “essential 
services” sectors, Reliance recognised the 
special responsibility it bore to support 
the nation and fellow citizens through the 
COVID-19 crisis.

The evolving situation around COVID-19 
was monitored closely and the resulting 
safety, social, and economic risks posed 
by the crisis were evaluated on an ongoing 
basis. Right from the beginning, the 
leadership pushed towards extensive safety 
protocols and mandatory practices across 
India to ensure all efforts were made to 
keep Reliance COVID-free.

Employee and Family Wellbeing
1.  Reliance Foundation Hospitals, RIL 

doctors, and other healthcare personnel 
worked round-the clock for the health 
and safety of nearly 20-lakh extended 
Reliance family throughout India.

2.  Developed COVID-19 testing capabilities.
3.  Set up a 24x7 emergency helpline 
number for Reliance employees 
and families globally for any 
emergency situation.

4.  With the digital capabilities of Jio and 
the medical expertise of doctors at 
Sir H N Reliance Foundation Hospital, 
developed a Virtual OPD and Inpatient 
Care platform on the JioHealthHub app. 
Employees and family members could 
book a free video consultation with RIL 
doctors and receive virtual healthcare, 
counselling, diagnosis, and prescription.

5.  The self-diagnostic daily COVID-19 

Symptoms Checker was enabled for all 
employees and their family members 
to monitor their health status on a daily 
basis. Emergency response protocols 
were triggered automatically in case 
anyone’s symptoms showed a high 
risk of COVID-19. 

7.  Continued to issue frequent, accurate, 

valuable, and up-to-date communication 

on COVID-19, and created guidance 
resources on mental health and 
physical safety for all employees and 
family members.

8.  Psychological guidance sessions were 
arranged with Reliance psychiatrist and 
regular resources on well-being were 
shared with employees.

New ways of working 
1.  Approximately 90% of staff was moved 

to an agile working arrangement.
2.  IT and Medical Support was enabled 

for all staff members and to help them 
adjust to new work arrangements, 
curated, bite-sized learning modules on 
R-University, the Company’s learning 
portal, were also rolled out.

3.  Adapted the hiring process to roll out a 
Virtual Summer Internship Programme. 
Engaged 84 new hires through remote 
onboarding, virtual friendly projects, 
gamification, online learning modules, 
and virtual assessments for pre-
placement offers.

Crisis Communication Practices
The Company issued advisories, guidelines, 
and guidance documents regularly to 
encourage early adoption of safety 
measures and enable business continuity. 
Communications were timely, accurate, 
consistent and prioritised the physical 
and mental wellbeing of all employees, 
contractors and family members. 

The Company also developed a 
comprehensive compendium “RIL Info Pack 
on COVID-19” and published on the internal 
employee portals including topics such as:

1.  Enabling working from home through 
helpful manuals on IT connectivity

2.  Guidance resources on coping 
with stressful situations for 
employee wellbeing 

3.  Ways of dealing with personal 

challenges in new work environments

4.  Providing easy access to all 

important contacts such as medical 
assistance, IT, among others through 
frequent reminders

5.  Encouraging daily monitoring of 
health and reinforcing safety and 
hygiene practices

TALENT MANAGEMENT
RIL endeavors to meet all internal talent 
requirements. It focuses on developing 
high potential talent pools by providing 
accelerated learning and growth 
opportunities. There are various initiatives 
taken by the organisation to achieve this, 
including on-the-job trainings, digital 
learning, coaching and workshops.  

Some prominent Talent Management  
practices are:

1.  Career Acceleration Programme

Launched in 2015, the Career 
Acceleration Program (CAP) is the 
flagship mid-level cadre development 
program to identify calibre and provide 
an accelerated career growth. The 
program offers a unique opportunity 
to the participants to work on cross 
business assignments, high-impact 
action learning projects and to interact 
with senior leaders. 

2. Sapphire Coaching Programme
  This programme provides focused and 
customised development opportunities 
to managers in the manufacturing 
business. Using the Growth, Self-
Awareness, Authenticity (GSA) 
development model for leadership 
excellence, the programme emphasises 
on 2 key tenets of being a successful 
leader: delivering performance and 
developing people. 

3.  First Line Young Engineers at 

Reliance
First Line Young Engineers at Reliance 
(FLYER) is a structured development 
program for young engineers. In 
association with IIM Bangalore, the 
program is designed to equip Reliance 
Engineers with requisite skills and 
knowledge to build their careers at 
Reliance. The first batch of 40 FLYER 
participants were selected through a 
robust process from a pool of 360 young 
graduate engineers who had applied 
to the program.

4. Step-Up Programme

 A highly focused programme was 
introduced in 2015 to prepare high 
potential employees to be skill-ready for 

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Human Capital and People Connect 

their transition into next level leadership 
roles in the organisation. Over the last 
5 years, around 300 employees have 
benefitted from this programme.

5. Speed mentoring
  Speed mentoring helps employees 

seek professional guidance and receive 

insights from multiple leaders in a 
short time-span

6. Vision boarding 
  Vision boarding help employees to  

identify their career goals and create 
an individual development plans 
to achieve them.

7.  Talent reviews
  Talent reviews are conducted annually 
helps identify, assess and develop 
employees to meet the leadership needs 
of the business.

PEOPLE DEVELOPMENT INITIATIVES AT SITES 

DRONACHARYA –  
FE SKILL SCHOOL

Panel officer (PO) is a critical job role 
in the asset facing team. Hence it is 
imperative to create a strong talent 
pipeline of PO for continued business 
operations. The Dronacharya scheme 
trains Field Executive (FE) talent pool for 
the PO role and their entire competency 
assessment and assurance is completed 
during their FE job tenure.

WOMEN IN NIGHT SHIFT

For the first time in the history of Reliance, 
JMD has acquired permission that allow 
women employees to work in night shifts. 
This calls for multiple levels of preparation 
to create an enabling environment which 
was done seamlessly.

MDP PROGRAM IN 
COLLABORATION WITH IIM B

JMD has collaborated with IIM B in 
creating a customised Management 
Development Program (MDP) for 
identified future leaders with high 
potential. It’s a combination of classroom 
and action learning project with strong 
evaluation process through simulation 
and case studies. All the leaders who 
complete the course will be given 
higher responsibility to ensure maximum 
utilisation of the acquired competency.

EMPXP
The Employee Experience Platform (EmpXP) is an endeavor to create the dedicated 
digital ecosystem required to build human relationships and drive productivity. EmpXP 
facilitates continuous improvements by regularly soliciting employee feedback and uses 
advanced analytics to systemically generate insights that help leaders rethink the vision for 
the organisation.

Roll-out across Reliance:
EmpXP has over 96,000 users across 
Hydrocarbons and Retail, and with the 
planned scale up in Jio, will cater to over 
2 lakh active employees by the end 
of August 2020.

Employee Experience Platform
A mobile first, hybrid ‘System of Interaction’ layer, integrating 
7 Key Features in a ‘Single Window’ platform

1   Employee  
Services

2   Integrated 
Search

3   Self service 
Dashboards

4   Communities 

of Practice/Interest

5   Employee Virtual 
Assistant-Voicebot

6   Notification, Nudges 

and Reminders

7   HR Consumerisation  
(Ratings, Feeback)

Self Service and 
Self Sufficient

Contextualised, Personalised 
and Seamless Experience

Easy Scale-up across 
the Reliane Group

The Platform’s services have customised 
features based on differences in the 
business environments, deliverables and 
employee needs.

The platform continues to evolve and 
improve in an agile manner by collecting 
and incorporating the user feedback on 
every micro-service used by employees on 
a real-time basis. As of today, the average 
app rating stands at 4.53 (out of 5) from 
over 23,000 employee reviews.

Learning Platform
The EmpXP features an Integrated Learning 
Management and Delivery Platform that 
is augmented by an open source content 
authoring tool to enable businesses, teams, 
and subject matter experts to create their 
own content. It is powered by a search 

engine and an AI-enabled assistant for 
personalised recommendations based on 
demographics, history and preferences of 
learners in line with the content library.

RIL has developed a maternity support programme with reasonable adjustments such as 
reserved parking for pregnant women employees and employees with disability, specific 
learning sessions and Employee Resource Group (ERG) for new parents. The leave policies 
include 182 days of Maternity Leave followed by 6 months of half day leave policy for 
new mothers, 84 days leave policy for adoptive parents and commissioning mothers 
respectively. RIL also provides 5 days of Paternity Leave. Reliance undertakes pro-active 
measures such as 24*7 toll free helpline for women, child care facility and self-defense 
workshops on a regular basis.

5E FRAMEWORK

1.76 LAKH
Users

20,000 
Daily Learners

Global Thought Leadership with Josh Bersin

“Reliance and Reliance Jio have created 
a world-class work experience for their 
employees. Through careful design, 
innovative technologies, and an amazing 
culture, Reliance Industries sets a 
standard for other organisations around 
the world.” - Josh Bersin, Author and 
HR thought leader, mentioned at Global 
Learning and Talent summit hosted by RIL.

DIVERSITY & INCLUSION
Diversity and Inclusion (D&I) at Reliance 
broadly focuses on three areas – Gender, 
Ability and Generation. RIL recognises the 
intersection among these three areas and 
others such as work and life experiences 
and socio-economic context. Under the 
guidance of Ms. Isha Ambani, RIL has 
developed a Group Diversity & Inclusion 
Charter which follows a 5E framework 
to support a more inclusive workplace 
for all employees.

Educate
Sensitise
and develop
capabilities to
foster an
inclusive
environment

Encourage
Support of 
internal and 
external 
stakeholders, 
increase visibility

Enable
Support though 
infrastructure,  
practices and  
policies

Experience
Provide an 
inclusive 
experience to all 
employee and 
grow them allies 
and ambassadors

Effectiveness
Create,  
Measure,  
Monitor,  
Report and  
Benchmark

International Women’s Day (IWD) 2020 was celebrated across RIL’s sites and offices 
through a host of events. The day culminated with Ms. Isha Ambani launching the coffee 
table book, The Women of Reliance – 101 Perspectives, featuring a hundred and one real-
life stories authored by women from across Reliance. Addressing the audience at the event, 
Ms Ambani said, “I am proud of and grateful to the women at Reliance who have fueled the 
growth of this organisation. In our offices and plants, on shop floors and in stores, leading 
from the front and working behind the scenes – the women of Reliance have shown that 
diversity is not just a business imperative, but also a huge business advantage.”

Ms. Isha Ambani launching the coffee table book, ‘The Women of Reliance – 101 Perspectives’

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NEW-AGE RETAIL INITIATIVES
Reliance Retail, believes in echoing the 
ideology of being a diverse yet inclusive 
organisation. The customer base is diverse 
and a diverse team is needed to penetrate 
to the mind-set of a diverse customer 
base. A top-down approach was adopted 
to demonstrate the spirit of inclusion and 
diversity. As a starting point, around 200+ 
senior leaders, have been sensitised on 
“Unconscious Biases” as biases often serves 
as blockages to an inclusive workplace. As 
a supporter of mindful leadership, Reliance 
Retail developed the “WE Women Leaders” 
Program which focuses on mentoring 
women. In Reliance Retail, there has been 
focus on several women initiatives to foster 
culture of gender equality and inclusion.

1.   Building managerial capabilities 

for women:

a.  Jagriti and Pragati are two initiatives 
launched by Reliance Retail grocery 
teams. While Jagriti is a 6 months 
program focusing on building managerial 
capabilities of women associates, 
Pragati is a 90 day program which aims 
at building capabilities of Women Store 
Managers. 75 women employees have 
successfully completed the program and 
have taken up higher responsibilities.

b.  Flying Lessons was a series of one-
day workshops intended to raise 
aspiration levels by providing exposure 
to ways and means of maximising their 
personal and professional potential. 
These workshops were conducted at 
Bengaluru and Mumbai covering 52 
participants across Levels.

2. HER stories series - recognising 
success stories of women in the 
organisation.

3. All women stores: Since there are 
a large number of women customers, a 
unique concept of “All Women Stores” 
was brought in to cater to their specific 
requirements.

4. Reintegration workshop for 

5. Financial planning workshops: 
”Financial Planning” has been identified 
as one of the focus areas under “WE 
WOMEN” to provide requisite knowledge 
and skills and help them manage cash flow 
effectively.

6. Stores run by women store 

managers: There are women store 
managers across 65 grocery stores. 
They ensure better hygiene, discipline 
and working conditions.

There is a format-wise charter for stores 
and corporate with specified targets 
around gender equality. An increase 
of 3% and 6% in the women headcount 
percentage at corporate and stores 
respectively is being targeted.

Dialogue with Senior 
Women Leaders

Ms. Isha Ambani hosted a Networking 
meet “D&I Dialogue with Senior Women 
Leaders” across the Reliance Group.  
The purpose of meeting was to meet 
the senior women leaders and onboard 
them on the gender inclusion efforts.

The women leaders volunteered 
to support the inclusion agenda 
and help drive it within their roles, 
businesses and organisation at large

Panel Discussion with 
external experts

Panel discussion with external D&I 
experts to create awareness on 
inclusion, leading to questioning biases, 
thereby creating a safe workplace. 

maternity returners: Reintegration 
workshop was designed to offer support 
and help ease the transition for maternity 
returners back into workforce. 

The session generated positive 
feedback and also resulted in more 
employees wanting to contribute to 
the inclusion agenda.

Saksham

The “Saksham” program believes in 
capabilities of the differently-abled 
and provides them a platform with 
equal opportunity at Reliance Retail 
grocery stores.

Identifying Sourcing Channels: The 
right people with basic understanding 
of work culture and ability to adjust 
to the workplace were on-boarded 
through avenues such as tie-ups 
with NGOs, referral programs and 
employee ambassadors.

Role Identification and Training 
Process: Suitable roles for the 
differently-abled staff were identified 
through initial shortlisting, completion 
of On the Job Training (OJT) program 
and completion of ‘digital work’ 
training modules.

Sensitisation: Employees and 
customers were sensitised through a 
variety of training materials.

•  Under the Saksham Initiative, 
nearly 1000 differently-abled 
persons have been employed 
at Reliance Retail stores across 
India till date.

•  Over time, the Differently abled 
have succeeded in making an 
impact on the store operations. 
The customer service at the 
stores where they are employed 
is at par with any other Reliance 
Retail store.

LEARNING & DEVELOPMENT
RIL’s expansion into diversified segments 
requires specialised skill sets requiring a 
learning environment that is accessible and 
automated. During FY 2019-20, Reliance 
imparted 1.1+ crore man-hours of training to 
its people across the Group.

The organisation focusses on building two 
distinct set of capabilities, namely:
•  Technical and Functional
•  Behvaioural and Leadership

A comprehensive exercise to identify 
business and function-specific skill 
requirements has been conducted in 
partnership with respective apex leadership 
teams. Across 3 businesses and 8 functions, 
251 current and 148 future skills were 
identified to be incorporated into learning 
curricula for FY 2020-21.

BEHAVIOURAL AND LEADERSHIP 
CAPABILITY BUILDING
Through the ‘One Reliance’ approach 
to behavioral and leadership capability 
building, a comprehensive framework 
called as ‘Learning Trek’ was introduced 
in FY 2018-19.  
In FY 2019-20, Learning Trek delivered 
substantial results in the four focus areas 
that were chosen – Base Camp for new 
hires (Learning by Mandate), Ascender 
for soft skill capability building (Learning 
by Choice), Great People Skills for people 
manager capability building (Learning 
by Role), STAR Trek for leadership 
development (Learning by Invitation). It also 
expanded its scope to include 2 additional 
areas – R-Aadya (Diversity and Inclusion 
related Learning) and Digital Capability 
(Enhance our Digital Journey).

Innovative sessions as part of the R-Manager

  Base Camp

  Ascender

  Great People Skills

  R-Aadya

  Digital Capability

  Star Trek

  BASE CAMP

Base Camp aims to strengthen alignment 
of new hires with organisational culture, 
processes and practices, thereby 
accelerating their productivity and time 
to job-readiness.

  GREAT PEOPLE SKILLS

People manager capability building 
targets all 5000+ people managers 
across the organisation in line with the 
role requirements across the hierarchy of 
people managers.

  ASCENDER

It’s a buffet of interventions focusing on 
behavioural and soft skills development to 
facilitate ‘ascent’ towards career excellence..

  R-AADYA

Reliance’s effort to build and foster talent 
across diverse employee groups is 
strengthened via D&I-focused interventions, 
such as R-Aadya (to develop women 
leadership in RIL), Inclusive Leadership (to 
generate awareness about unconscious 
bias), among others.

  DIGITAL CAPABILITY
This initiative aims at enabling platform way 
of working. It is planned as a comprehensive 
Organisation Development process 
that taps into all relevant elements like 
processes and practices, structure, metrics, 
rewards, and talent.

  STAR TREK

STAR (Select Talent At Reliance) Trek offers 
leadership developmental opportunities to high 
caliber talent at Reliance. It also focusses on 
launching and institutionalising experience and 
exposure-based learning approaches.

DIGITAL LEARNING
 Anytime, Anywhere Learning: RIL endeavors to enable learners to learn anytime, 
anywhere and on any device. On a continuous basis, the learning function invests efforts 
towards developing ‘Best-in-Class’ learning solutions in partnership with the ‘Learn and 
Grow’ Platform. In FY 2019-20, employees in Hydrocarbons accessed over 2 lakh hours of 
digital learning content.

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L&D – Behavior Based 
Safety Program in E&P

L&D – Workshop for 
Petro-Marketing

The program “Behavioral Based 
Safety” was designed to improve the 
organisation’s safety performance 
by addressing factors that are critical 
to building an incident free culture, 
where individuals take personal 
responsibility for safety.

The training programs provided 
opportunities for participants to 
practice safety conversations and to 
give feedback to crewmembers on 
how their actions impact team safety. 

The flagship training program 
has helped E&P to enhance the 
safety culture and achieve critical 
milestone of zero incident for 
recent drilling projects and is 
geared up to ensure the same for 
all upcoming projects.

To empower Dealers of low scoring 
(Third Party Audit) Retail Outlets 
by identifying performance gaps, 
demonstrating best practices and 
thereby committing towards attaining 
operational excellence.

One day workshop was designed for 
23 dealers to learn from experiences 
and practices of high performing 
dealers. Brainstorming sessions 
were conducted on closing the 
Non-Compliances with respect 
to Customer Service, Quantity & 
Quality and Safety.

3 weeks post the workshop, 
increase in overall score at 
Mancherial outlet by 20 % (CIP by 
12 %); overall score for nine ROs 
have increased by 11 % on average 
(CIP by 5 %).

Context

Impact

LinkedIn Learning

Learnet

LinkedIn Learning (erstwhile Lynda.com) 
is a content partner with RIL to provide 
high quality micro and macro learning 
through digital video tutorials by experts

Learnet is the in-house platform for 
social learning and knowledge sharing 
across businesses, levels and locations, 
via video and text blogs and interactive 
engagement features such as like, 
share, comment

Across Reliance, 72,600+ employees 
have been active users of erstwhile 
Lynda.com (now upgraded to LinkedIn 
Learning) leveraging the power of 
best-in-class bite-sized video learning 
content

Across Reliance, over 45,600 
employees accessed the portal, 
sharing 2,671 self-recorded video 
and text blogs or discussions, with 
8.5 lakh views and 37,628 likes and 
comments

Outcome 
of Digital 
Learning

i.  Democratisation of learning – anytime, anywhere, on any 

device, for anyone 

ii.  Leveraging externally curated as well as internally created 

learning content

iii. Internal crowd sourcing of ideas, breaking silos across functions, 

hierarchies, geographies

SPECTRUM 2019
Spectrum, RIL’s annual dedication to the culture of continuous learning and development, 
expanded as a learning and career week in its fourth year. The initiative witnessed around 
25,800+ employees participating in a plethora of learning and development activities, all 
centered around the event theme: I’M IN – Involved, Invested, In-charge. It was a pan-RIL 
event that was held across all sites and locations. Some key events include interactive 
Experience Zones showcasing next-gen technologies, immersive sessions leveraging 
VR-based simulations, Speed-Mentoring sessions, Fire-Side Chat with Apex Leaders, an 
all-Reliance Quiz competition, Panel Discussions, IDP Workshops, Blog-sharing, among 
others. The key highlights were:

•  2.5 Million impressions on Social Media
•  27,500 views on Learnet (social learning and blogging portal) during Spectrum
•  95% advocates believe that Spectrum promoted a culture of learning

TRAINING & COMPETENCY ASSURANCE FOR SAFE & RELIABLE 
OPERATIONS
To ensure reliable operation delivery and safety competence amongst frontline staff, RIL 
has deployed a Competency Assurance System (CAS). Employees go through structured 
learning followed by a series of assessments and on-field tests. To ensure robustness of 
competency process, two lines of defense have been institutionalised for competency 
verification and process auditing by internally trained verifiers and auditors.

Manufacturing learning and competency teams have defined over 15,000 customised 
learning content, quizzes and task tests for different asset facing job roles and specific 
work areas. Over 7,000 asset facing employees including young graduate and diploma 
engineer trainees (GETs & DETs) have been enrolled into CAS program in last 2 years 
and over 5,800 employees have been fully certified for at least one role-area specific 
competencies and many more are in advanced stages of the assurance process.

HEALTH & WELLBEING 
(R-SWASTHYA)

R-Swasthya was 
established with the 
objective to Endeavour, 
Encourage and Enhance 
holistic wellness in an 
engaging manner

encompassing the physical, mental, social, 
spiritual and financial wellbeing of the 
employees and family members.

INITIATIVES IN FY 2019-20
•  The theme of the Occupational 

Health (OH) Week across Reliance 
was “Stop Diabetes. Diabetes 
Concerns Every Family”

•  Monsoon Masti, a sports and fitness 

initiative, was held at Reliance Corporate 
Park, Navi Mumbai

•  The walking challenge, 3 Billion By 
Founder’s Day, was launched on 
September 16, 2019 with a collective aim 
to achieve and log 3 Billion Steps in the 
mobile app by the year end
International Yoga Day 2019 
was celebrated across Reliance - 
Hydrocarbons, Retail, Jio, Network-18, 
Foundation and Hospital sites 
across the country 

• 

•  A three-day workshop on Heartfulness, 

Relaxation, and Meditation was 
organised from 24th to 26th of September

•  Happy Hour: Every Thursday 

‘Yoga & Meditation’ Session was 
organised in the campus

Additionally initiatives such as Reliance 
Employee and Family Emergency Response 
Services (REFERS), Task Based Health Risk 
Assessment (TBHRA) and Change Agents 
of Safety Health and Environment (CASHE) 
continue to provide emergency services, 
ensuring occupational safety and promoting 
healthier lifestyles for all employees.

SAFETY
Reliance’s Health, Safety and Environment 
Policy reflects the importance of 
Human value, Safety & Operational 
Risk Management Principle and the 
Company’s Ambition to be a leader in the 

field of management of Health, Safety 
and Environment. To achieve safety and 
operational excellence, and to continuously 
improve the quality of Operating activities, 
Operating Management System (OMS) has 
been implemented across organisation.

The OMS defines a set of operating 
requirements and outlines a systematic way 
for businesses to deliver them. The OMS 
framework spells out “What” is expected 
and also provides “How” to meet these 
expectations in the form of practices, 
processes and procedures. 

Risk management is at the heart of the 
OMS and implementation of standardised 
Risk Management process has brought in 
enhanced risk understanding right from 
Board to the Asset facing employees. 
An engrained process of learning from 
incident supports the identification of 
risk and barriers.

To provide necessary governance, 
documentation and HSE assurance, a 
fully equipped and well-qualified HSE and 
Process Safety organisation is in place at 
all locations. Safety and Operational Risk 
(S&OR) function is in place at the Corporate 
to bring in technical expertise and to give 
independent assurance. S&OR facilitates 
aligning the requirements of OMS with the 
Global standards like OSHA, API, NFPA. 

R-Swasthya - 3 billion by Founder’s Day. 
Cumulatively achieved 3.2 billion steps and 
beat the target.

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Human Capital and People Connect 

MISSION KURUKSHETRA (MK)
MK aims at democratising creativity and 
innovation by empowering everyone 
to innovate. It is a digital platform via 
which all ideas are submitted, brought 
to logical conclusion and executed for 
impact. Through MK, employees put 
creative problem-solving into practice 
and reskill themselves in ideation. MK was 
relaunched in a new avatar in 2019 with the 
following features:

Collaborative
All ideas are visible to all 
stakeholders, leading to greater 
synergy, collaboration and 
employee engagement

Social
Gamification and social engagement 
increase participation leading to cross-
functional collaboration  

New-age
Modular, flexible and configurable 
platform with new-age user interfaces 
and AI-based idea evaluation tools

Objective
Generate more business value, 
improve ideation quality and increase 
collaboration and employee engagement.

“I would like to take this opportunity 
to invite you to wholeheartedly 
participate in this innovation movement 
at Reliance. With your innovative 
ideas and the new and upgraded 
MK, Reliance will undoubtedly be 
on the path to becoming the most 
innovative company in the world!”

Chairman Sh. Mukesh D. 
Ambani, MK relaunch

In response, around 500 ideas were 
submitted on day 1 and 1000+ ideas within 
first week. MK is now a treasure trove 
of more than 29,000 employee ideas 
that have a combined potential to create 
significant value for the organisation.

50th LEAP Chairman and Dr. Mashelkar

Reliance has implemented a “Three lines of Defense” approach to keep an independent 
check on the operating and maintenance activities. To support this initiative S&OR has 
rolled out the assurance process and conducted planned assurance at Terminals and 
Petrochemical business.

Fostering on the founder Chairman’s vision of ‘Ushering in a digital revolution to create a 
magical lifestyle’, the HSE digital tools for OMS, Risk management, Incident management, 
Change Management and Competency development are being continuously upgraded to 
align business requirements and global standards. 

INNOVATION
Innovation in Reliance is sharply focused on ‘Integrated innovation-led exponential growth’. 
Reliance develops and deploys relevant programmes leveraging digital technology and 
harnessing expertise aimed at creating value and a culture of innovation. 

JIO LEAP
Jio LEAP was born with the aim of providing people at Reliance access to global thought and 
innovation leaders through interactive sessions. Since inception, 50 Jio LEAP events have 
been organised, including starring 3 Nobel Laureates, 2 Olympians and 19 CEOs. It is their 
purpose, passion, and perseverance that gets translated into inspiration.

The 50th Jio LEAP session featured a special fireside chat between Dr. RA Mashelkar and 
Sh. Mukesh D Ambani, attended by 500 leaders. Sh. Mukesh D Ambani expounded on 
Reliance’s role in creating a prosperous India and laid out the vision, values and forward 
path for the next decade.

Key Messages from Chairman  
Sh. Mukesh Ambani on 50th LEAP

“Embrace the future with boldness and empower successive 
generations to take more risks, to do things that nobody has 
done, and to innovate.”

“Adaptability is key – we cannot control situations, but we can 
adapt to them faster than anybody else.”

“It is important to learn, unlearn and relearn – it makes you 
clear-headed.”

RIL has developed a set of policies, codes, 
and guidelines to govern its directors, 
senior executives, officers, all employees  
and third parties, including suppliers and 
business partners. The Company takes into 
account global standards and endeavours 
to comply with all global norms on ethical 
conduct of business and human rights, 
including the principles outlined in the 
United Nations’ Universal Declaration 
of Human Rights.

Employees and other stakeholders are 
required to report actual or suspected 
violations of applicable laws and regulations 
and the Code of Conduct.

As part of new employee on-boarding into 
Reliance, an extensive induction session is 
conducted covering essence of the Code of 
Conduct and related guidelines. To ensure 
continued awareness about the prevalent 
policies and guidelines, every employee 
must undergo the annual mandatory 
training on ‘Code of Conduct’ and 
‘Creating a Respectful Workplace’. As part 
of annual appraisal cycle, all employees 
submit a mandatory self-declaration of 
understanding and adherence of the 
Reliance Code of Conduct.

An Ethics and Compliance Task Force 
(ECTF) comprising the Reliance Group’s 
Executive Director, General Counsel, Group 
Controller and Group Company Secretary 
has been established which oversees and 
monitors implementation of ethical business 
practices within Reliance. The task force 
meets once in three months to review the 
complaints and incidents and reports them 
to the Audit committee. The Company has 
established a vigil mechanism and a whistle 
blower policy for employees and directors 
to deal with issues related to ethics, 
noncompliance and violations of the Code. 
The whistle-blower can make a protected 
disclosure either to the ECTF or directly to 
the Audit committee via email, telephone or 
through a letter.

Reliance recognises the ‘corporate 
responsibility to respect human rights’, as 
outlined in the framework of United Nations 
Guiding Principles on Business and Human 
Rights (UNGP). 

An internal complaints committee has 
been set up at all operations locations 
where employees can register their 
complaint against sexual harassment. 
This is supported by the Anti-Sexual 
Harassment Policy, which ensures a 
free and fair enquiry process with clear 
timelines for resolution. There is also a 
mandatory learning program in place on 
“Creating a Respectful Workplace” for all 
employees. Reliance continues to report 
its progress against the 10 principles of 
UNGC in the Sustainability report. The 10 
principles cover the topics of human rights, 
labour, anti-corruption and environment. 
During the reporting period, there were 
no cases of child labour, forced labour, 
involuntary labour, sexual harassment and 
discriminatory employment.

FREEDOM OF ASSOCIATION
At various sites, Reliance has registered 
employee unions and associations. 
Employees are encouraged to participate 
in open and constructive dialogue with 
the management, without fear of reprisal, 
discrimination, intimidation or harassment. 
Almost 100% of the non-supervisory 
permanent employees at its manufacturing 
locations are covered under the collective 
bargaining agreements with trade 
unions, which also comply with the local 
and national laws.

GOVERNANCE AND 
INTEGRATION
The HR function continues to raise the 
bar of excellence in people policies, 
practices, systems and data. This has been 
accelerated by a transformation team 
specifically focused on strategically driving 
key people-focused transformational 
initiatives across Reliance along with 
adoption of progressive HR policies.

The function is managed through a 
mature Human Resources – Governance, 
Integration and Assurance process in place 
with periodic reviews across various teams 
in the organisation.

RIA Lifetime  award Sanjay Mashruwala

RELIANCE INNOVATION  
AWARDS (RIA)
Reliance Innovation Awards recognise 
the innovation spirit of Reliance – to set 
quantum goals, be bolder than others, 
persevere and make the impossible 
possible. The infinity symbol depicts 
Reliance’s infinite aspirations, infinite 
innovation, and infinite growth. In 2019, 
about 1,000 applications and nominations 
were received of which 43 people were 
recognised across three award categories:

Game Changer Award - given to the most 
innovative, high impact projects in Reliance. 

Pathbreaker Award - given to innovation 
leaders who demonstrate outstanding 
leadership and innovation through a 
portfolio of innovation projects that create 
significant value 

Lifetime Innovation Leadership Award 
– recognises a senior leader who 
demonstrates long-term commitment to the 
cause of innovation at Reliance.

ETHICS & HUMAN RIGHTS
Reliance’s Code of Conduct provides the 
guidance and support needed to conduct 
business ethically and to comply with 
the relevant laws. Failure to follow this 
Code could result in disciplinary action 
and even dismissal. The Code lays down 
responsibility and expectations from 
employees and stakeholders. It also 
ensures that all employees, suppliers and 
vendors are required to respect human 
rights of not only each other, but also of the 
communities in which they operate.

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SUSTAINABLE GROWTH AT RELIANCE

The Integrated Approach: 

 Manufactured Capital and Product Stewardship

KEY PERFORMANCE INDICATORS

INPUTS

OUTPUTS

OUTCOMES

UN’s Sustainable  
Development Goals

Material Topics
•  Raw material security
•  Managing systemic risks from 

technology disruptions
•  Data privacy and security
•  Digital inclusion
•  Asset utilisation and 
reliable operations

•  Security and asset protection

Other frameworks referenced
NVG-SEE and NGRBC

National Missions
•  Make in India
•  Digital India
•  Atal Innovation Mission

Reliance is leading India’s technological quantum leap and 
ushering in the fourth industrial revolution across its Retail, Digital 
Services and Hydrocarbon businesses.

Our next generation digital infrastructure, unprecedented scale of 
network and key partnerships differentiate our each business and 
deliver compelling customer experiences. The Company’s retail 
footprint is ever expanding, adding more stores year-on-year and 
increasing penetration to more rural as well as urban areas. The 
Jamnagar supersite is one of the world’s most complex and highly 
integrated site that has re-defined refining and petrochemicals 
integration. From developing infrastructure to reach the masses 
and service consumers in remotest areas to rolling out new or 
customised products and services like Project Eve or Fiber-to-the-
home to serve all segments, Reliance has  truly made global local. 

Technological advances such as remote sensing and predictive 
analysis using AI, ML, IIoT, robotic process and automation are 
well integrated within our operations to ensure asset health is 
maintained and performance is optimised. Such solutions are not 
only integrated within our refinery and plants but are also offered 
seamlessly through the physical and digital ecosystem. 

Reliance is also making significant contributions to enhancing 
the circularity of the Indian economy, while we continue to 
build up significant technological capabilities to deliver world 
class operational performance. From developing bioplastics to 
recycling plastics for road constructions, Reliance is creating more 
opportunities to generate wealth from waste. From developing 
products which have the lowest carbon footprint in their segment 
to advanced material that present sustainable alternatives to 
conventional materials, Reliance has demonstrated Product 
Stewardship and Innovation. 

Reliance, has been instrumental in creating significant societal 
value by leveraging its manufacturing strengths. During the 
pandemic  when the country needed such strength the most, 
Reliance ramped up the production of PPEs to manufacture 1 lakh 
PPEs per day in very short time.

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FY 2019-20

FY 2018-19

FY 2019-20

FY 2018-19

Total asset value (` in crore)
11,65,915 
Grades of crude processed 
78 

64

10,02,406

9.2

37.7

Petrochemical production (MMT)
38.4   
Gross refining margin (US$/bbl)
8.9   
No. of stores operated (Retail)
10,415
11,784 
Coverage area (Retail) (million sq.ft.)
22
28.7  
No. of fuel outlets operated
1,398 
Jio’s all IP 4G LTE network coverage at 
present is greater than 2G coverage in 
India and is fast approaching its target 
of 99% population coverage

1,372 

Complexity index of Jamnagar supersite 
has increased from earlier 12.7 to 21.1 

Refinery utilisation levels during the 
year remained above 5 year average

Reliance Retail has unprecedented reach 
covering length and breadth of  
the country

Jio’s world class infrastructure 
(industry leading capacity and best in 
class technology) provided seamless 
and uninterrupted services despite 
the significant traffic surge during the 
lockdown

Enabling and creating a digital 
ecosystem for India

Jio network carries over 4.5 Exabytes 
per month of industry data traffic of 
more than 7.5 Exabytes per month

Refinery throughput of 70.6 MMT

Over 640 million footfall  
in Retail stores

VALUE CREATION

Through its manufacturing excellence, Reliance has created value for all its stakeholders. The timeline below shows a glimpse of  
Reliance’s effort towards manufacturing excellence: 

2010-11
RIL entered into into partnerships in 
shale gas in North America

2011-12
RIL formed a strategic alliance with BP 
to enhance its deepwater exploration 
and development capabilities

2012-13
Refineries achieved record crude 
processing of 68.5 MMT

2013-14
Reliance Retail achieved the 
milestone of over 10 million square 
feet of retail space during the year

2014-15
RIL started India’s largest Styrene 
Butadiene Rubber (SBR) plant at 
Hazira

RIL made 2 significant discoveries in 
KG and Cauvery basins

2019-20
Started production of specialty rubber 
(Butyl Rubber - IIR) (RSEPL)

Facebook Inc. announced the signing of 
binding agreements for an investment 
of ` 43,574 crore by Facebook into Jio 
Platforms, with an equity stake of 9.99%

RIL, along with BP, successfully bid for 
ultra-deepwater Block KG-UDWHP-2018/1

2018-19
RIL commissioned the world’s first 
ever Refinery Off-Gas Cracker 
(ROGC) complex of 1.5 MMTPA 
capacity

RIL became the second largest PX 
producer in the world

2017-18
RIL constructed the world’s largest 
petcoke gasification unit at Jamnagar

2016-17
RIL commissioned new Paraxylene 
(PX) capacity at Jamnagar

RIL scaled up CBM production 
crossing 1 mmscmd

RIL commenced commercial 
production from CBM fields at 
Sohagpur

2015-16
Reliance Retail launched ‘LYF’, its own 
brand of 4G LTE smartphones and 4K 
television

Reliance Retail launched  
www.ajio.com, the curated fashion 
and lifestyle e-commerce platform

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RELIANCE’s GOALS FOR SUSTAINABLE DEVELOPMENT

Goals

Highlights of FY 2019-20

ASSET UTILISATION
Efficient and maximised utilisation of the assets to 
optimise energy consumption through operational 
excellence, ensuring safe and reliable operations. 
Ensure implementation of best-in-class technologies 
for real-time monitoring of operation parameters for 
safe, reliable and efficient operations.

• Extracting value from bottom of barrel production

• IIoT device with real-time edge analytics to 

assess the health of equipment

• VR based technologies and Operator Training Simulator 

(OTS) deployed to train for start-up, shutdown and 
handle plant and process safety related emergencies

PRODUCT STEWARDSHIP
Develop a roadmap for each product in its portfolio 
based on continuous engagement with customers 
to understand their current and future requirements 
and be a pace-setter in adapting new and 
emerging technologies.

• Digital ecosystem with apps like JioMeet within Jio eEducation 
platform, and reaching mirco-communities with Jio POS-Lite 

• Debottlenecking Coker unit and commissioning High Purity 

Iso-Butylene (HPIB) unit, to create high value products

• Launched Composites and Carbon Fibre products like RelX 
and RELInforce; and continue the circularity commitment 
with Sustainouva fabric range using R|Elan, and ReRoute

• Commissioned OT Booster Compressor to increase field life and 
Gas evacuation pipeline - deepest subsea installation in India

SMART MANUFACTURING
Reliance promotes smart manufacturing processes in its value chain. Smart manufacturing 
integrates data from various systems with process expertise, enabling proactive and 
intelligent manufacturing decisions in dynamic environments. These technologies became 
more relevant to operate RIL’s manufacturing operations when all are continuing to fight 
against COVID-19.

RIL’S STRATEGIES FOR SMART MANUFACTURING

Technologies

Artificial intellenge and 
machine learning

Big data analytics

Maximise yield throughput by 
predicting process/operation upset 
leveraging

Process

IIoT and Edge 
computing

Robotics

Historical and real time process data

Maximise use of asset by predicting 
failure leveraging

Asset 
maintenance

Computer Vision

Asset and process, data inspection data

Mobile application

AR VR

3D printing

136

Workplace 
safety

Eliminate incidence, reduce exposure 
of humane to unwanted situation 
leveraging

Operation, asset data, operational 
safety data

Reliance’s smart manufacturing adoption 
strategy includes:

•  Deploying/developing smart sensors and 
control elements, including edge devices

•  No touch, remote operation, paperless 
manufacturing and workflow execution, 
including robotics 

•  Predictive and perspective analytics 
for predicting performance and alert 
equipment failure

Technologies that leverage smart 
manufacturing include:

1.  Deployment of AI and ML based 

solutions for prediction of process health 
to take corrective/preventive actions for 
any future performance deterioration, 
to develop the best operating zone for 
sustained optimum operations
2.  Deployment of computer vision 

technology to eliminate product give 
away in rubber production

3.  Deployment of IoT based solution 
for remote monitoring of pressure 
test during shutdowns and remote 
monitoring of processes in difficult-to-
access locations

4.  Deployment of a sensor-based system to analyse the health of a battery in the 

substation to identify residual life of each cell in a battery bank

5.  Development of robotic solutions for deployment in manufacturing, in collaboration with 

premier institutes in India

6.  Real-time assessment of plant instrumentation, automation assets and performance 

insights to improve process stability and minimise operating cost

7.  Co-development of an IIoT device with real-time edge analytics to assess the health 

of rotary equipment and provide the root cause of health deterioration, enabling early 
event detection and reduction in maintenance cost

8.  Designed in-house and manufactured a robotic solution for remotely raking in/out of the 
electrical breaker in the substation, eliminating any arc flash incidence, which can be 
rolled out across multiple sites

The application of acquired skilled sets of analytical platforms, computer vision, ML, 
AI algorithms and programming languages, with domain expertise, aids in prescribing 
solutions. The Operator Training Simulator (OTS) deployed at critical plants is used 
extensively to improve competency, to train for start-up, shutdown and handle plant and 
process safety related emergencies. Reliance is also experimenting with Virtual Reality (VR) 
based technology for employee training.

Reliance is developing an ecosystem to integrate smart manufacturing solutions along 
with technology partners with the support of infrastructure available through Jio network 
and Jio cloud. With this initiative, Reliance is not only optimising its own process, but 
also contributing towards the inclusion of other Small and Medium Enterprises (SMEs) 
in the journey.

Enterprise applications

Industry 4.0 Smart Factory
Improve operating margin by  
Predict and Eliminate
•  Process upset
•  Equipment failure
•  Safety incidence

Advanced analytics/big data
Artificial intelligence, predictive,  
perspective, analytics, big data

Paperless manufacturing
Mobile application in shop floor 
system driven

No touch operation
Robotics automation

Connected sensors
IIoT device and smart instrument

Shop floor: operation, maintenance, quality safety

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Reduction of DG set Run-Hours in the 
event of SEB power failure through 
use of fast charging / discharging 
type Lithium Ion (Li-Ion) Batteries 
instead of the traditional VRLA 
Batteries for fast charging.

For reliable operation of Tower sites, 
continuous power supply is required. 
Normally received from the Electricity 
supply company. In the event of failure 
of SEB supply, back-up power is 
taken from batteries. In case of power 
interruption for longer periods, DG 
power is used.  

Details: Lithium Ion batteries occupy 
less space due to higher power 
density. By deploying Li-Ion Batteries, 
which can re-charge at fast rate of 
33% (as against 10% for VRLA Battery) 
DG Run-Hours has been drastically 
reduced. This has been done by cyclic 
charging / discharging of Batteries.  
The watt efficiency (95%) of Li-ion is 
more than VRLA Batteries (85%).

Moreover, VRLA Battery need 
controlled environment whereas 
Li-Ion Batteries can be operated in 
ambient conditions. Hence, they are 
more suitable for tower application.

Installation of Li-Ion Batteries 
resulted in reduction of DG 
Run-Hours leading to reduction 
in energy consumption and 
emissions.

137

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Manufactured Capital and Product Stewardship 

DIGITAL TRANSFORMATION
As part of its Digital Transformation, RIL has set out the objective of developing the 
underlying manufacturing digital capabilities and technologies as part of its digital 
enterprise, manufacturing and operational platforms. This has included leveraging the Jio 
network, the Hydrocarbons cloud and datalake infrastructure. 

The adoption of innovative digital technologies has focused on driving strategic business 
objectives and outcomes. With these platforms, RIL is now providing near real-time 
business insights to its end users, allowing the various stakeholders to take fast and 
effective business decisions through a common and intuitive User Interface (UI). RIL’s 
digitisation strategy has therefore, focused on two main themes:

ELEMENTS OF RIL SECURED CONNECTED SYSTEM
RIL has developed and effectively implemented a real-time analytics system known as RIL 
Secured Connected System (RILSCS). By virtue of this system, the Company can analyse the 
operations on an instantaneous basis for predicting future challenges. The elements of  
RILSCS are described in the diagram below: 

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AUGMENTED CUSTOMER EXPERIENCE 
To enhance the customer experience, RIL has rolled out the Augmented Customer 
Experience (ACE) programme with the objective of enhancing customer experience based 
on the voice of customers, improving supply chain processes and enabling value-added 
services. This initiative integrates business planning through advanced analytics, better 
supply planning and execution, to drive higher customer service levels.

PRODUCT STEWARDSHIP
Reliance proactively ensures that its products positively impact the environment and 
society at large. The three key categories of products that the Company manufactures are 
– transportation fuels, polymers and polyester fibres. RIL sets a uniformly high standard for 
product development, which goes beyond regulatory requirements. 

Product stewardship initiatives undertaken in FY 2019-20 are listed below:

During the year, Reliance Retail launched 
SMART Point, a one-stop multi-purpose 
store concept, offering grocery, pharmacy 
and assisted e-commerce. The entire 
process from concept to execution took less 
than 45 days during which 18 stores were 
launched across Thane, Navi Mumbai and 
Kalyan in Maharashtra.  

DIGITAL SERVICES
• Launched JioPOS Lite, creating a 

completely new pool of entrepreneurs 
who can serve their micro-communities 
as Jio channel partners, for recharges or 
on-boarding on Jio platform

• Launched JioMeet app in these testing 
times of global pandemic, connecting 
families, enabling corporate meetings and 
collaboration and helping educational 
institutions to continue with their 
academic calendar.

MEDIA
• On election counting day, Network18 

News deployed ‘Magic Wall’, an analytical 
tool that uses artificial intelligence 
for election programming and result 
presentation. Powered by research 
done at the constituency level by 
the extensive News18 network, this 
innovation enabled the breakdown of 
LIVE results based on parameters like 
demographics, industrial growth, farmer 
distress, millennial influence, the impact of 
government schemes, etc.

REFINING & MARKETING
RIL has focused on debottlenecking, 
capacity enhancement, energy 
conservation and product quality 
improvement to enhance its competitive 
strengths. Some efforts inter alia include:
• Debottlenecking of the Coker unit 

augmented the Company’s capacity to 
convert residue to high-value distillates

• Coke Drums replacement one of the 

most difficult project undertaken globally. 
Unique strategy to safely replace drums.

• Commissioning of a High Purity 

Isobutylene (HPIB) unit for 
C4 value addition

RETAIL
Reliance Retail launched a new store concept ‘Trends Junior’, a destination store for kids aged 
0-14 years and offers apparel, footwear and accessories in a differentiated store environment.

• In its’ endeavour towards continuous 

improvement in its’ energy performance, 
Jamnagar Refinery has implemented quite 

138

a few schemes, translating into 63 Gcal/hr 
energy savings. Further, Energy Real Time 
Optimiser (ERTO) has been implemented 
to ensure optimised energy performance 
of integrated operation of Refinery-
Petchem-Gasifier sites at Jamnagar

in successfully extending the field life by 
almost five years

• Gas evacuation pipeline, the deepest in 
India, has been laid in ~2,000 m water 
depth and tied to Risers at CRP.

PETROCHEMICALS
Polymers
• Recyclable pallets for material handling 

and transportation have been developed 
using Linear Low Density Polyethylene 
(LLDPE) roto-molding grades. The existing 
pallets available in the market contain PU 
foam to achieve stiffness, which make 
it difficult for recycling as separation of 
PE and PU is technically difficult. This 
also helps to reduce the pallet weight 
by 7-10%, which in turn reduces the 
transportation cost.

• Anti-sea erosion works with PP geobags 

and road stabilisation works with PP 
biaxial geogrids commenced in India.

Polyesters
• Launched Sustainouva™ – an  

eco-friendly and sustainable range of 
fabrics manufactured using R|Elan™ 
GreenGold, in partnership with India’s 
leading fashion and textile manufacturer 
and retailer, Raymond Group

Composites  
Reliance Composite Solutions using 
composites and carbon fibre under 
its trademark RelX™ has successfully 
developed the following:
• Introduced RELinforce™, a range of  

carbon and glass fibre reinforced polymer 
systems for structural strengthening 
and protection of the structural 
members and pipes

Other Brands
RIL formally launched the waste plastic 
to roads initiative titled ReRoute™. The 
Company has piloted around 40 km of road 
in Nagothane, Maharashtra and 1 km inside 
RIL-RCP campus at Ghansoli, Navi Mumbai

OIL AND GAS EXPLORATION AND 
PRODUCTION
• Commissioned OT Booster Compressor 
to reduce back pressure and side-track 
activities in the shut-in wells, to sustain 
production. These efforts by RIL, are first 
in the world for deepwater fields, helped 

CIRCULAR DESIGN CHALLENGE 2.0 
R|Elan™ ‘Fashion For Earth’ partnered with 
the United Nations Environment Program 
(UNEP) for the 2nd edition of India’s biggest 
sustainable fashion award - circular design 
challenge — a design philosophy that 
promotes reusing and recycling of raw 
materials and end products with a view to 
reduce the environmental footprint of Indian 
fashion industry.

400 qualified registrations were received 
from 40 cities across the country. 86 final 
applications were shortlisted and further 
distilled to five qualifiers by the Final 
Selection Group (FSG).

The finalists comprised a diverse group of 
active and environment conscious young 
individuals. Gauri Gopal, the founder 
of Skilled Samaritan, impressed jury by 
showing how her label employed the 
rope-making skills of rural women to create 
commercial products. Varsha Rani Solanki, 
the founder of Off-grain, intrigued everyone 
by showing how her label converted waste 
products to beautiful, fashionable products. 
Esha Agarwal explained how her label 
Chambray & Co. helped consume less 
material and upskilled local artisans. Susmit 
Chempodil and Zuzanaa Gombosova, 
co-founders of ‘Malai’, innovated a 
biocomposite material from coconut waste 
that decomposes within 90-120 days. 
Finally, Mallika Reddy from Cancelled Plans, 
took waste materials from industrial process 
destined for oceans and landfills and made 
fashionable goods.

Susmith Chempodil and Zuzanaa 
Gombosova were declared as the winners 
of Circular Design Challenge 2.0 by the jury. 
They were presented the grand prize of  
`20 lakh to support them scale their 
innovation to a marketable collection 
and make a discernible impact to waste 
reduction and environment betterment. 
They would also have a chance to 
showcase their scaled-up collection at the 
next Lakme Fashion Week in August 2020.

GLOBAL CORPORATE SECURITY
Global Corporate Security (GCS) is a distinct 
function of Reliance mandated to secure, 
safeguard and de-risk India’s largest private 
sector company. Round-the-clock, GCS 
officers are engaged for safeguarding RIL’s 
people, assets and operations, ensuring 
business continuity at all times, and 
reducing the cost of doing business.

GCS apex leadership comprises a 
multidimensional and diverse range of 
experts, including veterans from the 
military, central police organisations, 
paramilitary forces, law enforcement and 
intelligence agencies and other subject 
matter experts from the industry. 

GCS operates the Reliance Security and 
Risk Management Academy (RSRMA), a 
first-of-its-kind training institution in India, 
dedicated to producing world-class security 
professionals. The academy has trained 
more than 900 security officers thus far. 

GCS proactively engages with public & 
private enterprises, academia, think-tanks 
and sovereign security forces to develop 
security doctrines, industry best practices 
and policy frameworks. This helps to 
address the entire spectrum of existing 
and evolving strategic and operational 
security risks.

In response to the COVID-19 crisis, GCS 
teams across the enterprise, covering 
all the locations, handled the crisis in an 
exemplary manner on a 24/7 basis. Their 
contribution has been critical in saving lives, 
providing security and protection of assets 
and ensuring business continuity in the 
most optimal manner.

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Management Discussion and Analysis (contd)

SUSTAINABLE GROWTH AT RELIANCE

The Integrated Approach: 

 Intellectual Capital and Innovation

At Reliance, we have the unique opportunity to develop path-
breaking technologies that operate at the fusion of physical, 
digital and biological worlds. Several of our breakthrough 
technologies are first to the world and are catering to growth of 
existing and future businesses.

Each of our business segments started with the vision to solve 
a societal challenge. With our passion, determination and will 
to innovate, we have ushered in a new era of revolution - a 
phygital future for our country. Our people, our technologies, 
our research, our intellectual capital, have enabled us to create 
next-gen products and platforms. 

Our R&D teams are working on Bio-innovations to use our 
expertise in algae, mixed with AI and ML to increase agricultural 
productivity. We see value in waste and have demonstrated that 
by converting waste plastic to roads, developing bio-plastics 
and through processes such as catalytic gasification. While 
R&D is working on growth opportunities for business, it is also 
looking to solve for themes such as climate action or affordable 
and clean energy. Our technology developments have also won 
us many national and international awards and accolades.

In these unprecedented times, all our strengths from R&D are 
being utilised to help our nation fight this pandemic. These 
innovations range from our synthetic biology team working to 
identify novel ways to detect, protect and treat the COVID-19 
infected patients, to our ability to design and fabricate 
simple ventilator prototypes for mass production using 3D 
printing skills, make PPEs (Personal Protective Equipment) 
with our range of polymer products, using our knowledge of 
synthetic chemistry to make low cost sanitizers or utilising our 
understanding in adsorbents to make enriched oxygen from air.

UN’s Sustainable  
Development Goals

Material Topics
• 

Innovation and Technology

Other frameworks referenced
WBCSD

National Missions
•  Atal Innovation Mission
•  Make in India
•  National Policy on Biofuels
•  National Environmental Policy

KEY PERFORMANCE INDICATORS

INPUTS

OUTPUTS

OUTCOMES

FY 2019-20

FY 2018-19

FY 2019-20

FY 2018-19

Number of patents granted 
(Reliance)
140  
Reliance Jio is future ready for 
technologies: 5G and beyond

120

Product Stewardship across  
all segments

164

Patent applications filed (Reliance)
127 
*Total Expenditure incurred  
on R&D (` in crore)
2,377
2,538   
Researchers/scientists/ 
technologist/engineers
900+
Headquarters R&D Centre  
with total area
1,25,000 SQ. FT.
Collaborations with global 
universities for R&D
*Standalone

VALUE CREATION

RIL has transitioned from a smart  
buyer of technology to a fast 
customiser of technology and a  
flagship developer through largely 
in-house developed technology that 
creates significant value.

Future ready for all Reliance Businesses 
with next-gen technologies:
•  Retail: Omni-channel solutions and 

digital commerce platforms
•  Jio: Digital ecosystem and 

5G ready network

•  Media: Multi-platform and multilingual
•  R&M: Euro VI capable refinery
•  Petrochemical: Advanced 
materials and composites

•  E&P: Digitally enabled deep water  

capabilities

Through its innovation and R&D initiatives, Reliance has contributed towards nation’s intellectual capital as well as created products and 
services that deliver positive value to its customers. A snapshot, of that is below;

 Revenue (` in crore) 

 Capital (` in crore) 

140
140

141

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya Josh2011-122010-112012-132013-142014-152015-162016-172017-182018-192019-207388107221,0266311,2861,091380408498628798593855203654314335RIL developed technology that increases the efficacy of sulphur as a fertiliser.RIL successfully developed fully indigenous ‘Polymer Electrolyte Membrane’ (PEM) technology.RIL implemented New Product Development Initiative (NPDI).RIL became first in the world to successfully extract benzene from diolefin and gasoline products.Reliance Jio filed 54 patents in a year.RIL implemented Intellectual Property Management System (IPMS).RIL Jamnagar became Euro VI capable refinery.Reliance Jio developed 5G and beyond capability.RIL developed ISROSENE – a speciality fuel for space travel application.RIL prototyped first fully indigenous HT-PEM fuel cell system.RIL has established tools of synthetic biology, in combination of digital technologies.RIL has developed a catalytic process that can convert plastic waste to stable oil.RIL set up coking research facility for upgrading refinery residue.RIL’s state-of-the-art Navi Mumbai R&D facility became fully functional.1,5001,200900600300001,5001,2009006003001,2441,294RIL developed more environmentally friendly processes for Purified Terepthalic Acid (PTA) manufacture.RIL developed microbial and photocatalytic processes for effluent treatment which avoided hazardous waste discharge.RIL developed additives for in-house utilisation in cracker coking passivation.RIL introduced Recron® Duratarp for waterproof fabrics.RIL developed Recron 3S which replaces carcinogenic asbestos in roofing sheets.RIL developed PP Nonwoven crop cover.     
SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Intellectual Capital and Innovation 

RELIANCE’s GOALS FOR SUSTAINABLE DEVELOPMENT

Goals

Highlights of FY 2019-20

PRODUCT STEWARDSHIP
Develop roadmap for each product in its portfolio 
based on continuous engagement with customers 
to understand their current and future requirements 
and be pace-setter in adapting new and 
emerging technologies.

• AJIO’s Just-In-Time inventory model and offline-

to-online innovative capabilities

• Integrated connectivity solutions (apps), fiber-to-the-home 
solutions (infrastructure) and next-generation technology 
capabilities integrated seamlessly within business

• Petcoke gasification process - converting waste to value 

• Bio-CBM process converting unminable coal to methane 

• R&D supporting in Prevention, Detection and Treatment of COVID-19

CLEAN ENERGY
Ensure maximum use of clean energy in all 
the operations collaborate with best available 
technologies licensors. Ensure benchmarking 
of energy consumption across all the sites 
with best-in-class technologies and new 
emerging technologies.

• Fuel Cells for–distributed energy supply 

built and tested for Jio towers

• Algae to Oil plant to create renewable bio-crude

• Catalytic gasification – converting waste 

(petcoke) to high value (syngas) 

• RCAT-HTL converts any organic waste into renewable crude

MANAGING ENVIRONMENTAL IMPACTS
Ensure industry-leading energy cells at each 
site working towards energy security with focus 
on reducing consumption and increased use 
of clean energy to progressively reduce GHG 
emissions intensity. Demand minimum level of HSE 
compliance from all stakeholders.

• CO2 capturing piloted from refinery and power plant flue gas 

• Bioplastic development for packaging and agriculture

• Circular economy push by recycling waste Polyester and 
PET to create high value fabric, chemicals and products

• Advances in synthetic biology and advanced biomaterials

• Ionic liquids replacing hazardous catalyst

R&T ENABLERS

R & T  
ENABLERS

Capability to support existing 
businesses
Chemical synthesis
Reactor design
Process development
Catalysts and adsorbents
Polymer science

RESEARCH &  
TECHNOLOGY (R&T)

VISION
R&T will develop innovative products, 
processes and catalysts to increase 
and sustain the profitability and 
growth of Reliance.

Role of R&T in Reliance’s journey of value 
creation for its stakeholders:
•  Shareholder value: R&T will build an 
IP portfolio to provide a long-term 
competitive advantage 

•  Customer Value: R&T will support all 

technologies to create customer value with 
short term as well as long term projects

•  Societal Value:

•  R&T will help businesses to reach  
all segments of society through 
products developed for masses
•  R&T will support universities through 
sponsored research programmes that 
help create jobs in Reliance and in 
educational institutions across India

142

Capabilities for new  
businesses

Synthetic Biology
Genomics
Bioinformatics
Nano-technology
Alternate energy
New materials
Green chemistry
Digital ecosystem

THEME

Bio Innovations

RIL-Biology
RIL – biology platform has more than 
75 scientists and engineers hired from 
world’s top-class research institutes and 
universities. Integration of deep-learning 
in biology, especially synthetic biology 
has enabled the team with next-gen 
technologies and processes to work on 
some of the important global challenges.  

Synthetic Biology led innovation 
for next-gen biomaterials and 
food ingredients 
Synthetic biology is widely envisioned as 
an epitome of innovation led growth. With 
disciplines in genetic engineering, omics, 
big-data analytics, and robotics, among 
others, the synthetic biology division 
embraces, state-of-the-art technologies 
to achieve highest productivity outcomes 
for novel products creating new business 
opportunities. 

RIL R&D has pioneered zero to one 
innovation to develop most productive, 
robust and scalable year-round outdoor 
algal cultivation (continuously for more 
than three years). Thus, RIL’s algae 
cultivation and downstream cutting-edge 
technology can economically transform 
conventional production practices, be it 
traditional agriculture or modern synthetic 
bio-chemistry approaches to develop 
new materials, food ingredients in a more 
sustainable way. 

Over the last few years RIL has rapidly 
established tools of synthetic biology, 
on algal technology platform, further 
combining Reliance’s strong capabilities in 
digital technologies, it is poised to create 
tangible opportunities in food, materials, 
agriculture and health. 

Functional competencies - to 
enable next-gen products 
The integration of omics through AI 
and ML algorithms equipped with big-
data processing has helped streamline 

RIL’s genome engineering efforts 
using Clustered Regularly Interspaced 
Short Palindromic Repeats (CRISPR) – 
technology to improve photosynthetic 
efficiency, biomass productivity, and 
many other complex traits. To rapidly 
evaluate outcomes and establish proof-of-
concept (POC) for RIL’s synthetic biology 
endeavours, a high-throughput screening 
pipeline, indoor and outdoor cultivation 
evaluation, and Quality Assurance/ Quality 
Control (QA/ QC) monitoring capability 
have been established. To further achieve 
optimised algae productivity targets, RIL 
utilised end-to-end process engineering 
from process scale-up, photo bioreactor 
designs, large scale product extraction, 
robotics, and high-throughput analytics 
platforms to develop food and feed 
ingredients from algae-biomass.

Food and feed:
With its algae based synthetic biology 
platform, RIL developed alternatives for 
conventional food and feed ingredients that 
have the lowest carbon footprint of current-
day conventional crop.

products will be introduced initially in the 
high-end specialised market catering to bio-
medical, wound care and personal care. 

Integration of algal knowledge 
with AI and ML tools to boost 
agricultural productivity:

RIL’s R&D envisages to use its core 
strength in photosynthesis research, AI-ML 
platform, CRISPR, genomics and a state-
of-the-art biology laboratory to accelerate 
innovations in modern agriculture. It seeks 
to deploy smart applications of CRISPR 
technologies, microbiome, and Genome-
Wide-Association-Studies (GWAS) using 
sequenced genomes of crops, and genome 
sequencing projects of non-conventional/ 
orphan crops to specifically address food 
and nutrition gaps of the country. RIL’s R&D 
efforts in modern agricultural hybridisation 
and selection has delivered high-yielding 
elite seeds under rain-fed conditions for 
Jatropha as biofuels.

Fish Feed

Advanced biomaterials
Using synthetic biology-enabled 
technologies, RIL plans to provide 
sustainable biomaterials and polymers 
which can be produced in an algae platform 
using CO2. A commercialisation plan for 
biomaterials (such as nanocellulose, non-
animal leather, spider silk, among others) 
and their composites is underway. These 

Algal pond at Gagwa

Bio Coal Bed Methane (Bio-CBM) 
– converting unminable coal to 
methane
RIL’s Bio-CBM process is targeted at 
converting unminable coal to methane, 
a fuel that can improve the country’s 
energy security. Methane thus produced 
not only meets energy need, but also 
reduces GHG emissions.

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Intellectual Capital and Innovation 

THEME

Industry, Innovation and 
Infrastructure

Functional elastomer technology 
development 
New technology has been developed for 
functionalisation of elastomer through 
an emulsion polymerisation process. 
Reactive silica and graphite composites 
prepared with this material have superior 
rolling resistance and longer life reducing 
auto emissions.

High performance elastomeric 
products and applications  
New class of ionic cross-linked 
elastomeric material has been developed. 
The presence of ionic groups provides 
these materials excellent adhesion 
to rubber, metal, plastic and wood 
substrates. New range of adhesives have 
been developed for automobile and other 
household applications.

Polymer composites for 
lightweight vehicle and body 
armour
RIL has developed disentangled high 
molecular weight polyethylene (DPE) that 
has been used to prepare high strength 
tapes and fibre that is used in body and 
vehicle armour. 

Carbon fibres 
Carbon fibre composites can be used 
to make light-weight automotive body 
parts of electric vehicles. However, they 
need to be developed at a cost-effective 
price point. RIL R&D is developing 
technologies for carbon fibres using 
various raw materials and different 
process approaches.

Graphene composites
RIL R&D is developing novel intercalating 
agents for exfoliating graphite into layered 
graphene using industrially practiced 
polymer/elastomer processing operations.

Niche composites
RIL’s R&D and Business Development have 
developed thermoset composite solutions 
that can be coated on surfaces to provide 
adequate protection from mild to harsh 
corrosive environments.

Internally Plasticised PVC (IP-PVC) 
for specialised applications
RIL has developed internally plasticised-
PVC (IP-PVC) that does not need any 
external plasticizers. IP-PVC retains its 
inherent properties, has better extrudability, 
transparency and does not deteriorate over 
the life cycle of the product.

High performance elastomeric 
products
New elastomeric materials have been 
developed by RIL based on endo-rich 
bromobutyl rubber. These elastomeric 
ionomers have self-healing characteristics 
and potential applications for high 
performance pharmaceutical stopper, high 
impact polyolefin materials for automobile 
and elastomeric fibres.

Ionic liquids replacing  
hydrofluoric acid
RIL R&D has developed a non-hazardous 
ionic liquid-based catalyst and process 
technology to replace hazardous 
hydrofluoric acid catalyst for manufacturing 
of Linear Alkyl Benzenes (LAB).

THEME

Affordable and 
Clean Energy

THEME

THEME

Oil to Chemicals

Refining and 
Petrochemicals

Algae to Oil (A2O)
RIL R&D has been operating a large pilot 
facility at Gagwa near Jamnagar, where 
it converts sunlight, CO2 and sea water 
to renewable bio-crude. R&D has been 
running these ponds continuously without 
crashes for more than three years, a world 
record. Promise of algae has been known 
for some time; however, no one in the 
world has been able to cultivate algae 
without crashes and significant downtime. 
R&D has developed all components of 
the technology value chain. This will be a 
critical technology for converting CO2 to 
useful products to combat climate change.

Catalytic gasification –  
converting waste to value
RIL has developed a catalyst that can 
gasify feed like pet-coke, coal, biomass, 
among others at temperatures below 
750⁰C. The catalytic process can be 
used to convert high-ash Indian coal 
to high-value syngas. The process is 
demonstrated at pilot scale. The reaction 
mechanism of catalytic gasification and 
subsequent results are published in 
the ‘Energy and Fuels’ journal, by the 
American Chemical Society. Work is 
underway to scale-up the technology.

Fuel Cells for distributed  
energy supply
The first fully indigenous prototype of a 
High Temperature-Polymer Electrolyte 
Membrane (HT-PEM) fuel cell system 
comprising fuel cell stack, methanol 
reformer, balance of plant and control 
system has been built and is presently 
being tested on simulated Jio towers. In 
the long-term fuel cells will be supplied 
by renewable hydrogen and replace 
current methanol reforming to produce 
in-situ hydrogen.

Bimodal HDPE Technology 
Development for Blow Molding 
and Pipe Grades HDPE - A slurry 
ethylene polymerisation process has been 
developed using dual reactors to produce 
bimodal pipe and blow molding grade 
HDPE. The high-performance supported 
titanium catalyst is jointly developed with 
supplier to tune the catalyst specific for 
RIL’s commercial application.

Metallocene LLDPE (mLLDPE) 
products and catalyst technology- 
Metallocene based LLDPE product is 
in greater demand due to excellent 
mechanical properties compared to 
conventional LLDPE product. Today 
these catalysts are imported. R&D has 
developed metallocene catalysts at bench 
scale for gas phase mLLDPE production 
for packaging film applications. The RIL 
produced mLLDPE resin has good balance 
of mechanical, thermal, morphological and 
rheological properties.

Catalyst for linear high productive 
Polybutadiene Rubber (PBR) 
products- Novel cobalt-based catalyst 
has been developed for linear PBR grade. 
This R&D developed catalyst and process 
has higher cis content equivalent to 
expensive imported Neodymium Butadiene 
Rubber (Nd-BR) catalyst and resulting 
product.

Multizone Catalytic  
Cracking (MCC) 
For transforming fuel refinery to 
high value petrochemicals, R&D has 
developed a new Multizone Catalytic 
Cracking (MCC) process, which converts 
a wide range of distressed hydrocarbon 
feedstock, and or neat crude to high 
value propylene, ethylene and BTX 
(Benzene, Toluene and Xylene) without 
producing any fuels. This platform 
technology is a foundation for RIL’s Oil 
to Chemicals (O2C) plan. A 5 KBPSD 
MCC demonstration plant design is 
in progress. RIL has also developed 
a unique technology to separate the 
aromatics BTX component from olefinic 
MCC gasoline and recycle the raffinate 
stream to MCC riser for maximising 
petrochemicals production. 

Di-sulfide oil (DSOO) utilised at ROGC

Low Cost Anti-Coking and 
Sulfiding Additive – import 
substitution of specialty additive
RIL has developed and started 
commercial production of low-cost anti-
coking and sulfiding additive (Di-sulfide 
oil- DSO) from refinery waste stream. 
This is a cost-effective alternative to 
imported commercial additive Di-methyl 
Di-sulphide (DMDS) for steam cracker 
and hydro-processing applications. This 
indigenous product is being utilised 
in the world’s largest refinery off-gas 
cracker (ROGC) unit of RIL Jamnagar 
manufacturing complex. The application is 
being extended to RIL’s hydro-processing 
units. RIL has received several awards, 
e.g., Golden Peacock (innovative 
product), FICCI (innovative process) and 
Centre for High Technology, Govt. of 
India (best R&D Development) for this 
patented technology. Several external 
companies have shown interest in RIL’s 
product and it is exploring licensing 
opportunity for Indian refineries and 
petrochemical cracker units, as per the 
directions of Ministry of Petroleum and 
Natural Gas (MOP&NG).

In-house FCC Catalyst 
Development 
R&D has developed in-house inexpensive 
selective catalyst for Fluid Catalytic 
Cracking Unit (FCCU), to improve 
conversion and propylene yield. This 
catalyst is scaled-up and performance 
being demonstrated at pilot plant scale. 
This catalyst will be toll manufactured for 
commercial trials in Reliance FCC units.

Specialty PP Products and 
Catalyst Development for High 
Performance Materials – R&D has 
developed catalysts for high performance 
ultra-high molecular weight specialty 
polypropylene. 

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THEME

 Circular Economy

Waste Plastics to Road
New solutions for sustainable use of these 
plastic products is the need of the hour. RIL 
R&D has helped the Sustainability Solutions 
team in RIL-Petchem business in launching 
ReRouteTM, the only product of its kind in 
the market today that can be used to make 
bituminous concrete road surfacing using 
the ‘dry mix’ process.

Catalytic pyrolysis of mixed plastic 
to stable oil
RIL has developed a catalytic process 
that can convert plastic waste including 
multi-layer plastics without requiring 
feed segregation or clean up to stable 
oil that can be processed in refineries or 
petrochemical plants to produce plastics 
again, thus closing the loop. This process 
gives higher yield of very stable oil. 
Overall circularity is highest for the RIL 

THEME

Climate Action

Direct conversion of CO2 to 
Dimethyl Carbonate (DMC) – for 
CO2 monetisation

R&D has developed a mixed oxide 
stable catalyst to directly convert 
methanol and CO2 to a high value Di-
methyl carbonate (DMC) product used 
as solvent and specialty chemical. 
Currently, DMC production is done by an 
expensive hazardous phosgene process. 
If inexpensive DMC is available, it’s high 
value polycarbonates could be produced. 
Furthermore, DMC could also be blended 
in transportation fuels as an oxygenate 
additive instead of ethanol or methanol. 
This year RIL has achieved substantial 
improvement in DMC yield and methanol 

146

process compared to several competing 
technologies.

Bioplastic Development 
At RIL, a new biodegradable plastic is being 
developed for packaging and agricultural 
applications. The developed polymer has 
high resilience and toughness and can be 
used in flexible as well as rigid packaging, 
agriculture mulch films, among others.  
This can also be compounded with various 
fillers for ease of downstream processing 
and enhancing product properties.

Waste to Wealth
Reliance Catalytic Hydrothermal 
Liquefaction technology (RCAT-HTL) 
converts any biomass and organic waste 
into ‘drop-in’ renewable crude that can be 
processed to produce transportation fuels. 
Conventional refinery processes such as 
Hydrotreatment have been successfully 
used to upgrade the crude from RCAT HTL 
to transportation fuels. These upgraded 
fuels replicate the specifications of 
conventional transportation fuels, such as 
diesel, jet fuel, among others.

conversion by modifying the catalyst and 
by optimising the process conditions. The 
process and the catalyst have successfully 
been scaled up to a pilot stage with 
continuous operation. The long term 
stability studies of the catalyst have also 
been completed. In addition, RIL has also 
developed the solid heterogeneous catalyst 
for the regeneration of the dehydrating 
agent used in this novel DMC process.

Process for CO2 capturing from 
refinery and power plant flue gas

R&D has developed and demonstrated at 
a pilot scale a sorbent based circulating 
fluidised bed process for concentrating CO2 
from dilute refinery and power plant flue 
gases. This process is protected by several 
patents in India and abroad. The estimated 
cost of CO2 capture is less than 18 US$/
tonne as compared to 35 US$/ tonne for 
amine-based process. 

RIL has developed a low temperature, low-
cost hybrid process to extract vanadium 
and nickel from gasifier slag. After 
demonstration of a successful pilot, efforts 
are being made to scale-up this process.

PET-based fabric recycling
To recycle PET in all its forms, RIL is 
targeting to separate PET from mixed fabric 
blends and convert it back to fibres and 
to fabric.  This will be an important step 
towards fostering the circular economy 
and addressing the environmental burden 
caused by the discarded PET based fabrics.

Recycling of Waste Polyester
RIL is developing an in-house technology 
to convert waste recyclable polyester 
material into valuable chemicals to make 
polyurethane with improved physical 
properties.  It will help to strengthen circular 
economy and reduce environmental impact.

Benzene Recovery 
Unit

This venture targets the reduction 
of the amount of Benzene and 
other hazardous air pollutants in the 
gasoline pool – a cause for health and 
environmental concerns. This novel 
processing operation represents the 
only extractive distillation unit setup 
in the world that can process FCC 
gasoline heart cut fraction for the 
dual purpose of producing high purity 
benzene and benzene lean gasoline.

Significantly lower particulate 
emissions as the gasoline processed 
will contain 30% less benzene.

R&T PRODUCT STEWARDSHIP
Retail
AJIO onboarded over 200 brands on 
JIT (Just-in-time) inventory model which 
reduced time to market for new styles. AJIO 
continues to strengthen its O2O (offline-
to-online) capabilities. ‘Drop at Store with 
Cash Refund’ and ‘Pick at Store’ is now 
live in Bengaluru. Endless aisle kiosks 
across 750 Trends stores contributed 33% 
to O2O business.

Digital Services
1.  Reliance Jio is in the process of 

developing Fiber To The Home (FTTH) 
services to connect to a potential 
customer base of 50 million homes 
and 15 million enterprises. Its key 
differentiators are intracity fiber network, 
last mile execution, seamless customer 
experience along with attractive 
bundling of digital content and smart 
home IoT solutions. Jio has connected 
approximately one million homes with 
JioFiber services till March 2020.
2.  With technology capability in its core 
DNA, Jio has invested in technologies 
ranging across Big Data, Mixed Reality, 
Block Chain, Edge Compute, Internet of 
Things (IoT), Computer Vision, Secure 

Identity, Artificial Intelligence/Machine 
Learning, Super Compute, Robotics and 
Infrastructure as a Service/Platform as a 
Service (SaaS).

3.  Jio has launched JioMeet, an integrated 
connectivity solution that allows Work, 
Learn and Health from home.

Media and Entertainment:
1.  Launch of MoneyControl Pro, Voot 

Select and Voot Kids: Pay-propositions 
were created in flagship properties in 
News and Entertainment, so as to allow 
premium customers to benefit from high-
end content on an ad-free basis.

Refining and Marketing:
1.  Reliance’s petcoke gasification project 
(largest in the world) has achieved 
steady-state operation, after a steep 
ramp-up demonstrating 100% design 
petcoke as feed and 120 days of 
continuous gasifier operation.

Petrochemicals
1.  ReRouteTM: ReRouteTM is an initiative 
to use waste plastic in the construction 
of roads to increase the use of end-
of-life plastics.

2.  Launch of Raymond® Sustainouva 

powered by R|Elan™ GreenGold: RIL 

and Raymond Group, India’s leading 
fashion and textile manufacturer and 
retailer, launched Sustainouva™ – an 
eco-friendly and sustainable range of 
fabrics manufactured by using R|Elan™ 
GreenGold. The Sustainouva™ range 
redeemed around 1 million PET bottles 
from landfills.

3.  RELX™ COMPOSITES: Reliance 

Composite Solutions (RCS) under 
the trade mark RELX™ commissioned 
Unsaturated Polyester resin plant 
during the year. 

Oil & Gas Exploration and 
Production
1.  Bio CBM: Bio CBM technology increases 

the recovery from CBM fields. It is 
used in areas where coal is devoid of 
methane or conventional CBM extraction 
is economically infeasible. Currently, 
this technology is in a nascent stage. 
Reliance is leveraging its infrastructure 
(advanced laboratories), requisite 
diverse inter-disciplinary technical 
skills, CBM production expertise, CBM 
fields and knowledge of regulatory 
requirements to give impetus to the 
Bio-CBM research.

RIL scientist working on synthetic biology

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which along with the gene specific 
primers could be used for identification 
of SARS-Cov 2 in swab samples. In 
order to accelerate development, the 
team has drafted a manuscript and 
submitted to global data center/ public 
at large. Several other manuscripts 
are under development and will be 
made open source.

c.  Ventilator Prototypes: In order to fast 
track ventilator in-house development, 
the team is using a concept developed in 
Italy, which involves CPAP machine with 
3-D printed Charlotte valve and special 
snorkelling mask. R&T 3-D printed the 
valves and prototypes are getting ready 
for testing at RIL hospitals.

d.  Portable Pressure Swing Adsorption 
(PSA) units for Oxygen Enrichment of 
Air: Utilising the Company’s expertise in 
adsorption technology, R&D can design 
oxygen generators capable of producing 
5 to 7 litre per minute oxygen with purity 
of 90 to 95%. There is a possibility that 
demand for on-site oxygen may become 
severe and availability of portable 
oxygen generators will be useful. The 
main components for making such 
units include adsorbent vessels and 
adsorbent, air compressor, solenoid 
valves, among others. The team will 
work with PSA oxygen suppliers in India, 
to accelerate commercialisation.

EFFORTS TO FIGHT COVID-19

R&D teams are trying various ways to help 
RIL and the nation to fight this pandemic. 
Broadly the R&D efforts can be classified 
into three categories: Prevention - 
Detection - Treatment

PREVENTION:
a.  Indigenous Sanitizer Production: R&D 

has given recipe and process to produce 
large quantity sanitizer (2 Ton) meeting 
WHO specification at 20% of market 
cost using the raw materials available 
in the refinery.

b.  Nano coated Masks, PPE: R&D is 

working with various CSIR labs to certify 
Nexar polymer that has shown ability to 
destroy lipid layer of various viruses and 
bacteria, thus in-situ killing them. Once 
done this polymer coated propylene 
PPE’s will be provided to front line 
medical staff fighting COVID-19.

C OVID-1

9

DETECTION:
a.  Detect and protect: A dozen of 
scientists from synthetic biology 
group of R&D are working to facilitate 
large scale screening of samples to 
combat COVID-19 infection. The team 
is identifying instruments (Real Time – 
Polymerase Chain Reaction Ribo Nucleic 
Acid (RT – PCR, RNA) extractor, among 
others) to build infrastructure to do 
20,000 assay per day.

b.  Designing novel and low-cost kits for 
COVID-19 detection: Bioinformatics 
team of R&D designed peptides that 
can be used for development of 
immunological detection kit to facilitate 
1 million detection to begin with at an 
affordable cost.

148

  Synthetic Biology R&D team is working 

with CSIR-IIIM to develop high-
throughput assay for detection of 
COVID-19 using RT – LAMP technology. 
This technology has tremendous 
potential for early detection of infection 
without any cost intensive infrastructure 
(RT – PCR). Population screening using 
super-high-throughput technologies are 
needed to screen spread of the virus in 
slums and amongst migrant-workers.
  The teams are also working with next-
gen sequencing companies in Mumbai 
to develop method and protocols for 
community analysis. The team has 
also proposed multi-layer imaging 
technologies for COVID-19 community 
screening based on facial temperature 
profile and coarse voice symptoms using 
an Intelligent API.

TREATMENT:
a.  Proposal on treatment for COVID-19: 
Biology R&D has submitted proposal 
for application of Niclosamide as a 
potential drug for COVID-19. The team 
has also proposed the potential use 
of Astaxanthin for Cytokine Storm 
Syndrome (CSS) therapy in severe 
COVID-19 patients and is working in 
collaboration with other organisations 
on testing several anti-viral molecules 
against SARS-Cov2.

b.  Building knowledge base and sharing 
idea to global scientific communities 
to fight against COVID-19: Molecular 
biologists and bioinformatics scientist 
of R&D have conducted detailed 
studies on the genome of SARS-Cov 2 
available in public databases. The team 
has perceived a PCR based work-flow 

R&D EXPENDITURE

Capital

Revenue

Total

(` in crore)

FY 19-20

FY 18-19

FY 17-18

FY 16-17

FY 15-16

1,244

1,294

2,538

1,286

1,091

2,377

1,026

798

1,824

593

855

631

628

1,448

1,259

R&T ENABLERS
Collaboration
Reliance collaborates with high-ranked 
universities and institutes such as 
University of Helsinki (Finland), Pacific 
Northwest National Laboratory, ICGEB  
(New Delhi), Ben-Gurion University of the 
Negev (Israel), IIP Dehradun, IIT Bombay, 
IIT Kharagpur, IIT Chennai, NCL Pune, 
Florida State University, University of 
Massachusetts Amherst, University of 
Delaware, Penn State University, Kansas 
State University, IIIM Jammu, Gujrat State 
Forensic University, Institute of Chemical 
Technology, IEC Frieberg, Germany and 
Clemson University among others.

R&D Personnel
Researchers/scientists/ technologists/
engineers: 900+

RIL runs campus recruitment drives to 
attract talent from the best universities. 
RIL has a pool of scientists and engineers 
(900+) from reputed Indian and international 
institutes as listed below:

Indian institutes:
• 
• 

Indian Institute of Science, Bangalore
Indian Institute of Technology 
(IIT) – Mumbai, Delhi, 
Kharagpur, Kanpur, Madras
Institute of Chemical 
Technology (ICT), Mumbai
•  Tata Institute of Fundamental 
Research (TIFR), Mumbai

• 

Engineers (IICHE), National Botanical 
Research Institute (NBRI) and Fellowship 
Criteria - Indian National Academy of 
Engineering (FNAE).

Intellectual Property
At RIL, continuous R&T efforts have 
resulted in the creation of diverse 
technological solutions and corresponding 
patent portfolio spread across various 
geographies. A robust internal Intellectual 
Property (IP) governance framework 
ensures these patents are in close 
alignment with the organisation’s 
business objectives. In FY 2019-20, RIL 
filed 127 patent applications and 140 
patents were granted.

For the last few years, Reliance has been 
consistently featuring among the ‘Asia IP 
Elite’, a select club of companies from the 
Asia Pacific region having best IP systems 
and processes with emphasis on integrating 
intellectual property with commercial 
decision-making.

1.   Intellectual Property 

Management System (IPMS)
  R&D has implemented an enterprise-
wide intellectual property portfolio 
management application for 
centralisation of patent filing. It enables 
focused patent filing and helps in having 
a centralised repository.

2.  Implemented Industry 4.0 

Technologies 

  Emerging digital technologies are 

being applied in discovery research.  
Capabilities include advanced 
data science and analytics, cloud 
computing, artificial intelligence, 
machine learning, industrial IoT, process 
control automation and cyber security. 
Reliance has established state-of-
the-art infrastructure and facilities 
with high performance computing 
clusters for advanced computational 
research; scientific big data ecosystem 
for laboratory informatics and data 
science; Azure cloud computing platform 
for scalable computing, storage and 
scientific application deployment; 
and secured remote access to CSIR 
national and university labs for open 
collaborative research.
3.  Electronic Laboratory  

Notebook (ELN) 

  R&D has implemented best-in-class 
ELN which is seamlessly integrated 
with the Laboratory Information 
Management System (LIMS). ELN is a 
procedure-driven application designed 
to give scientists a robust platform to 
capture and store both structured and 
unstructured data as they conduct 
experiments or execute laboratory 
procedures. The ELN user interface can 
be modified by creating experimental 
templates. This will allow scientists 
to easily enter information as well as 
directly capture results from analytical 
instruments and barcode systems for 
sample lifecycle management.

International institutes:
•  Florida State University
•  Massachusetts Institute of Technology
•  Washington University in St. Louis
•  Louisiana State University

Some of RIL’s scientists have membership/ 
fellowship in reputed bodies such 
as The Indian Institute of Chemical 

R&D center, Navi Mumbai campus

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DIGITAL PLATFORMS

The Reliance digital transformation 
strategy is reformulating the Company’s 
value proposition by integrating products 
and digital services that respond to 
current and future customer needs. 
This has led to the deployment of a 
variety of mobile and cloud native 
capabilities to create or enhance value 
propositions for the businesses and 
markets in which Reliance operates. 
By the year end, Reliance has fully 
operationalised and enabled:

•  Several digital services platforms 
have gone live to support process 
automation, increase business agility 
and rapidly innovate new business 
and digital products.

•  An IT team that has been upskilled to 
build, transition, operate and support 
both close source and open source 
technologies of legacy monolith and 
cloud native application portfolios.

•  Design thinking, Agile development 
and DevSecOps practices and the 
use of MVP (minimum viable product) 

concepts based on cross functional 
teams have been rolled out to drive 
continuous improvement capabilities 
and deliver new platform capabilities 
at scale and at speed. 

•  A fully cloud native microservices 

based architecture that leverages the 
best of open source cloud scalable 
technologies to enable plug and play 
product and service innovations and 
drive cost efficiencies at scale.

•  To leverage business insights 
from sources of structured and 
unstructured big data repositories, 
enterprise data governance 
capabilities have been enabled to 
integrate several data lakes which 
underpin Smart Manufacturing, IIOT 
and many other ML and AI capabilities 
and initiatives. 

• 

Increased collaboration with strategic 
vendors to support the transition 
of legacy business critical IT 
solutions to the cloud.

• 

Increased collaborations with 
educational institutes across India 
to develop the next generation of IT 
team with cloud native skills.

•  A cloud IT backbone and 

infrastructure  to support and 
transition legacy IT systems to 
increasingly digitised business 
processes on cloud native digital 
platforms but also enable the Group’s 
Work from Home requirements.

•  A new security architecture that 
supports the IT landscape in 
transitioning to a fully cloud based 
reality that is able to address the 
cybersecurity and data privacy 
challenges that lie ahead.

Moving to digital services platform 
strategy has therefore been a strategic 
investment in building integrated, 
difficult-to-replicate capabilities that 
deliver and sustain Reliance’s long term 
strategy in a digital future.

ENABLING THE FOURTH INDUSTRIAL REVOLUTION
Reliance is ushering in the Fourth Industrial Revolution (4IR) within the country. As a leader in the space, Reliance has capitalised on the 
megatrends in the digital, phygital and biological sphere: Trends such as use of advanced technologies and equipment, global move from 
a physical to a digital economy, advancements in biotech integrated within business, and a circular business model that derives value from 
waste. More about how Reliance is enabling the 4IR is given below: 

Key Trends

Sr 
No
DIGITAL TRENDS
1.

Artificial Intelligence and  
Machine Learning 
Ability of a machine or a 
computer program to learn 
from available data and use 
algorithms to effectively 
perform specific tasks relying 
on patterns and inferences

2. Cloud Computing and  

Big Data
Large amount of data collected 
and stored over time pertaining 
to a particular activity or 
business

3. Data Analytics 

Analysing data to enable 
effective decision making

4. Dynamic Simulation

Immersive and real-time 
emulation of data for 
monitoring situations without 
being physically present

5. Connectivity 
Capacity for the 
interconnection of platforms, 
systems, applications and 
users

Reliance’s Presence

Facial recognition used to comply with DOT KYC norms while onboarding telecom customers

Haptik using AI for GOI’s official WhatsApp based helpdesk for COVID-19

Embibe: AI based education analytics enabling personalised education for every student for school and 
competitive exams

Machli App by Jio: AI bridging the information asymmetry gap for fishermen
EmpXP: Integrated Learning Management and Delivery Platform with AI-enabled  
tutor for employees
AI solutions for scrutiny in Letter of Credit and Shipping instructions, improving efficiency  
and cycle time in Petchem exports

Machine learning solutions for prediction of process health in manufacturing processes
Jio operates one of the globally largest big-data lakes for telecom 

Jio in collaboration with Microsoft will set up data-centers in locations across India, consisting of next-
generation compute, storage and networking capabilities
Established remote data centers for businesses and a Data Lake for Petchem

Good Operating Zone (GoZ) for sustained optimal gasification operation in the refinery, polymer and 
petchem plants, using manufacturing Big Data
Analysis of impact of various parameters on freight, aiding decision making in R&M logistics

Customer Credit Risk Management with Credit Scoring for aiding decision making for credit limits and 
release in Petchem
Business Performance Management (BPR) dashboards for effective monitoring of the financial 
performance against budgets in Petchem
Sankhyasutra Labs revolutionising the world of simulation and scientific computing to improve 
operations
Integrated operations centre to overview and monitor entire operation systems with real-time-data and 
up to date analysis from well head production to plant utilisation in E&P

Simulation for operator competency improvement and training at several critical plants at RIL

Immersive sessions leveraging VR-based simulations in Spectrum-2019 learning week and piloted VR 
based technology for training
Developed a digital twin of a 4000KM pipeline to monitor and predict leakages saving inspection costs 
and avoiding downtime in collaboration with GE
Jio is the first network globally to roll out VoLTE at scale and has also provided the option of VoWi-Fi for 
calling using internet services

Rolling out one of the largest fibre to home networks globally

Deployed pan India wireless IOT network using NBIoT technology.
Jio’s all-IP data network is future ready to transition to 5G and beyond to serve 99% of the Indian 
consumers

Fast approaching its target to cover 99% of Indian population with an all IP 4G LTE network

150

151

Key

  Breakthrough

  Leader

  Collaboration

  Business as usual

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshSUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Intellectual Capital and Innovation 

Key Trends

Reliance’s Presence

Sr 
No
6.

7.

Industrial IoT
Use of smart sensors and 
actuators to automate, enhance 
and monitor manufacturing and 
industrial processes

Blockchain 
Distributed ledger to record 
transactional data while 
ensuring security, transparency, 
and decentralisation

8. Cyber Security

Application of technologies 
to protect systems, networks, 
programs, devices and data 
from cyber-attacks

9. Digital Trade

Using digital platforms to 
facilitate transaction of goods 
and services

PHYGITAL TRENDS
10. Circular Economy

An approach towards 
elimination of waste and 
continuous use of resources

11. Robotics and Services

Use of machines to perform 
repetitive actions or jobs in a 
shorter and efficient manner

Co-developed an IIoT device to assess the health of rotary equipment for real-time analytics and root 
cause mapping across manufacturing plants to reduce maintenance cost

Sensor based system to analyse health of batteries in substation units
Across businesses, IIoT and robotic process and automation are well integrated within operations to 
ensure asset health and optimised performance
Aims to bring transparency in goods transportation through blockchain

RIL and VAKT: Digitising the global commodities trading industry and creating a secure and trusted 
ecosystem, powered by blockchain
Smart Contracts for instant matching and settlement processing eliminating intermediaries in payment 
channels
Jio has been an active supporter of local storage of critical and sensitive customer data in the interest of 
national security and protection of customer privacy

Reliance Retail, only multi- brand retail chain in India to have PCIDSS certification
Many state-of-the-art technology solutions have already been deployed to detect, mitigate and prevent 
various cyber threats

“DevSecOps” practice in E&P Platform to maintain and sustain platforms
JioMart: omni-channel experience for consumers to place orders through alternative ways including 
App and Whatsapp which will be served by merchant partners allowing 30 million corner stores across 
India transact digitally with customers in their neighbourhood
Jio will roll out Mutual fund investment opportunities through the JioMoney platforms thus assisting 
financial inclusion

Only Indian company in Alliance to End Plastic Waste contributing to projects like Renew Ganga, The 
City Partnerships project and Grameen Creative Lab - Zero Plastic Waste Cities
ReRoute: End-of-life plastic to road project initiatives

Utilisation of bottom-of-the-barrel crude to generate non-conventional energy at state-of-the-art 
supersite at Jamnagar

EPR authorisation for e-waste management for Retail

Vapour recovery system at petro-retail outlets
Robotic solution development for deployment in manufacturing in collaboration with premier institute in 
India
In-house development of robotic devices to eliminate exposure of people to hazard deployed in 
substations across multiple sites

12. Smart Logistics

SkyTran: A Personal Rapid Transit system concept for the future

Use of technological 
advancements which enables 
stakeholder’s to control the 
rising flow of goods

13. Advanced Materials

Materials with exceptional 
properties developed through 
technological advancements

Reliance Transconnect – digital fleet management for Petroleum retail business unit

Retail’s Omni-Channel and Integrated Value Chain

Mobile SIM based real-time tracking for all sites for monitoring and tracing
Introduced POD digitisation and reverse billing process for supply chain optimisation in petchem

EDI integration for shipping lines for invoicing and settlement processing
Designing novel and low-cost kits for COVID-19 detection by bio-informatics team of R&D

R&D developed process to produce large quantity sanitizer (2 Ton) by using raw material in the refinery

R-Elan, RELinforce, RELx Composites: developed multiple materials with desirable characteristics

Developed 30 MFI high crystalline PP copolymer grade for Injection molding applications
Introduced Disentangled high molecular weight polyethylene used to prepare high strength tapes and fibre

In-house technology development of ISROSENE - a specialty fuel for space applications 

Key Trends

Sr 
No
14. Aerial Technology

Aerial technologies to aid data 
collection and decision making

Reliance’s Presence

3D-Mapping of COVID-19 hotspots by DronaMaps

Collaboration with Asteria Aerospace to develop actionable intelligence on drone based aerial data

15. Nanotechnology

Patented process for synthesis of carbon nanotubes

Development of process aimed 
at designing at atomic or 
molecular scale

16. Additive Manufacturing
Techniques used to 
manufacture 3D objects based 
on ‘printing’ successive layers 
of materials

17. Energy Transition

Advance energy storage 
and transmission solutions to 
conserve natural resources

18. Horizontal and Vertical 

Integration
Strategies for acquisition 
of and partnerships with 
businesses to gain competitive 
advantage

BIOLOGICAL TRENDS
19. Biotechnology

Uses living processes, 
organisms or systems to 
manufacture products or 
technology intended to 
improve the quality of human 
life

20. Agri-Tech

The use of technological 
innovations in agriculture to 
increase its yield, efficiency, 
and profitability

21. Genomics

Sequencing and analysis of an 
organism's genome, its DNA

3D printed valves and prototypes for ventilators ready for testing at RIL hospitals in COVID-19 pandemic

Organic and biomass Waste-to-Wealth using RCAT HTL to create transportation fuels

Minimisation of using HMUs for hydrogen generation while ensuring reliable supply of Hydrogen from 
gasification complex, leading to fuel consumption reduction in HMUs
Developed high yielding Jatropha hybrids for bio-fuel production

Usage of Lithium Ion batteries, HVAC systems and renewable energy sources across sites as energy 
efficiency measures by digital services
Collaboration with Facebook and Microsoft to accelerate digital transformation in India

Partnerships with WOMO | Bullfrog, Tiffany and KG to introduce luxury goods and high end services

On completion of Backward Integration, collaborations with GE, BP Chevron and Ensign

Investments in and acquisition of startups like Haptik, Netradyne, Embibe, Skytran, Saavn, EasyGov, 
Reverie

Submitted proposal for application of Niclosamide as a potential drug for COVID-19 by Biology R&D 
team

The biology R&D team has proposed the usage of Astaxanthin for CSS therapy in severe COVID-19 
patients

Developed Novel biomaterials like Nanocellulose, non-animal leather, Spider Silk, among others and is 
working with various CSIR labs to certify Nexar polymer
Use of algae photosynthesis to boost crop productivity by connecting photosynthesis with digital 
technology
Jio Krishi App for farmers to help make Data-Driven Decisions on the Jio platform

PE grades developed to manufacture nets for paddy stubble bales as an application of Plasticulture

Analysis of thousands of sequenced genomes of crops with AI/ML to accelerate innovations in modern 
agriculture and address hunger and nutrition-gap of society

Poised to create tangible opportunities in food, materials, agriculture, and health backed by tools of 
synthetic biology, Algal technology platform by RIL’s biology R&D team

In addition to the segments mentioned above, Reliance also nurtures the start-up ecosystem through 
JioGenNext Hub, enabling the 4th Industrial Revolution, more information on which can be found  
on page 160.

Key

Key

  Breakthrough

  Leader

  Collaboration

  Business as usual

  Breakthrough

  Leader

  Collaboration

  Business as usual

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SUSTAINABLE GROWTH AT RELIANCE

The Integrated Approach: 

 Financial Capital and Credit Rating

Reliance is focussed on optimising shareholder return by 
maintaining an optimum capital structure, liability profile and 
leverage ratio. The current low interest rate environment will 
enable Reliance to optimise on its interest cost. All its businesses 
generate strong operating cashflows. This year, our annual EBITDA 
crossed the `1,00,000 crore mark for the first time. Our consumer 
businesses recorded a robust growth on all operating and financial 
parameters and they now contribute to 35% of our consolidated 
segment EBITDA.  Investments in the form of cash and cash 
equivalents has served as a liquidity buffer against macro shock 
and volatility. With a strong emphasis on risk management, the 
Company continues to secure its cash-flow and earnings risks.

Reliance retained its domestic credit ratings of AAA from CRISIL, 
CARE and ICRA and investment grade rating for its international 
debt from Moody’s as Baa2 and BBB+ from S&P. The ratings are 
a testimony to Reliance’s strong balance sheet and the reliable 
growth trajectory of its business earnings.

UN’s Sustainable  
Development Goals

Material Topics
Economic performance

KEY PERFORMANCE INDICATORS

INPUTS

OUTPUTS

OUTCOMES

FY 2019-20

FY 2018-19

FY 2019-20

FY 2018-19

FY 2019-20

FY 2018-19

Capital expenditure (` in crore)
1,32,445
77,444   

6,25,212

92,656

39,837

Revenue (` in crore)
6,59,205  
EBITDA (` in crore)
1,02,280* 
Net profit (` in crore)
44,324* 
Debt-Equity ratio
0.74 
Return on capital  
employed (%) (standalone)
24.9
17.9* 
*Before exceptional items

0.74

8,63,996

Market capitalisation (` in crore)
7,05,212   
CAGR of market capitalisation  
since IPO (%)
31.9
30.4 
Domestic credit rating for  
long term debt
AAA from CRISIL, CARE and ICRA

Investment grade rating for its 
international debt
‘Baa2’ from Moody’s and ‘BBB+’  
from S&P

VALUE CREATION

Since its inception, Reliance has been a profit making enterprise with a focus on creating wealth for its investors. Below is the snapshot of 
Reliance’s financial performance.

 Revenue (` in crore) 

 Net Worth (` in crore) 

 *Net Profit (` in crore)

19,272

19,717

20,886

22,548

23,640

29,861

29,833

36,080

39,837

39,880

154

155

* Including minority Interest and after exceptional item

Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya Josh2010-112011-122012-132013-142014-152015-162016-172017-182018-192019-20 1,82,030 1,98,670 2,18,482 2,89,798 2,31,5563,24,6443,75,7346,25,2126,59,205 4,08,392 4,46,339 3,88,494 2,93,298 4,30,731 2,58,511 3,30,180 1,69,445 3,68,571 1,54,093 2,76,372006,50,0005,20,0003,90,0002,60,0001,30,0006,50,0005,20,0003,90,0002,60,0001,30,000     
     
Management Discussion and Analysis (contd)

SUSTAINABLE GROWTH AT RELIANCE

The Integrated Approach: 

 Social and Relationship Capital and Value Creation

KEY PERFORMANCE INDICATORS

INPUTS

OUTPUTS

OUTCOMES

FY 2019-20

FY 2018-19

FY 2019-20

FY 2018-19

At Reliance, we strongly believe in creating societal value and 
positively impacting the entire value chain. We actively work with 
all our stakeholders to contribute to our nation’s digital and local 
economy. 

Through our businesses, with our partners and suppliers, we 
provide a platform for social innovation. With initiatives like 
JioGenNext we give start-ups a platform to achieve exponential 
growth within the Jio ecosystem. Through newer initiatives we are 
further connecting the unconnected, providing a digital platform 
for customers to engage with the widely distributed network of 
brick-and-mortar stores. Through our retail network we service 
every segment of the Indian economy, and through our Oil-to-
Chemicals business we continue to enhance life of every Indian. 

In fulfilling our responsibility towards our suppliers, customers 
and communities, we enhance our business performance. And 
we continue to address the needs of all stakeholders – be it by 
transforming villages around our refinery or training farmers on 
agricultural productivity through Retail.

UN’s Sustainable  
Development Goals

Material Topics
•  Community Development
•  Customer Satisfaction
•  Supply chain management

Other frameworks referenced
IPIECA, UNGC, NVG-SEE, NGRBC, 
WBCSD, UNGP, SROI, Social and 
Human Capital Protocol

National Missions
•  Support to training and 

employment programme 
(STEP) for women

•  Swachh Bharat Abhiyan
•  Jal Shakti Abhiyan

12,488

1,16,251

Contribution to National  
Exchequer (` in crore)
1,15,461 
Employee Benefits (` in crore)
14,075 
CSR expenditure (` in crore)
1,022 
Total number of startups supported 
27 
Reliance Foundation has a pan-India 
outreach for various community initiatives

904

26

Total villages impacted 
through Reliance Foundation
18,000+
37,000+   
Total number of Jio 
subscribers (million)
387.5   
Customer engagement metrics 
continue to improve – 11.3 GB/ 
user/ month and 771 minutes 
of VOLTE voice consumption/ 
user/ month

306.7

Strong relationship with all 
stakeholders

Open and timely 
communication with 
suppliers and contractors

Community outreach of 
Reliance Foundation is 
more than 3.6 crore

Developmental initiatives 
aimed at community 
upliftment

Contribution to  
nation building

Partnerships for  
change with various organisations

`15,371 crore spent  
on indigenous suppliers

VALUE CREATION

As a responsible organisation, Reliance has always strived to make positive change in the society. Whether it is contribution to the national 
exchequer and the nation’s GDP, CSR spend on community improvement or value created to its employees, RIL has always excelled.

 CSR Expenditure (` in crore) 

 Employee Benefits (` in crore)

156
156

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Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewNaye India Ka Naya Josh2011-122010-112012-132013-142014-152015-162016-172017-182018-192019-2014,0755,1795,5726,2629,5237,40712,4888,3883,3243,9551,0229047626597716743,0002,2501,5007500015,00012,0009,0006,0003,000     
SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Social and Relationship Capital and Value Creation 

RELIANCE’s GOALS FOR SUSTAINABLE DEVELOPMENT

Key Priorities

Focus Areas

Impact Created

Goals

Highlights of FY 2019-20

CUSTOMER SATISFACTION
Aspire to be the most customer focused company with 
the highest customer loyalty.

COMMUNITY DEVELOPMENT
Empowering the underprivileged, enhancing their 
access to better amenities and increasing the outreach 
of community initiatives to 20 million people by 
2030 with the minimum CSR expenditure at 2% of 
the net profit.

SUPPLY CHAIN MANAGEMENT
Committed to build and maintain a top-quartile supply 
chain with focus on sustainability by collaborating with 
suppliers, helping them build their capacity and address 
sustainability issues through site-level training.

• Reliance Digital caters to lifecycle needs of the 

customer through initiatives such as resQ

• Digital platforms to enhance customer experience

• High user engagement with ~5 hours spent by 

each subscriber per day on Jio ecosystem 

• Customers can monitor their fleet on the go and access 
digital platforms like Vehicle Tracking Solutions (VTS)

• Crossed the target for 2030 and touched lives of 3.6 crore people

• CSR expenditure of ` 1,022 crore

• Support to people distressed by floods 

and cyclones across 9 states

• Digital advancements in supply chain through P&C platform

• Reliance Retail worked with farmers to reduced 

wastage, increase yields, ensure food security for 
country and trust of millions of customers.

• Enhancing India’s digital ecosystem by attracting global 

technology partners like Facebook and Microsoft.

SOCIAL AND HUMAN CAPITAL 
PROTOCOL

Reliance’s philosophy is focused on making 
a meaningful and measurable impact on 
the society through job creation, promotion 
of new business ideas and community 
development, with a focus on creating 
necessary conditions for sustainable 
livelihood. The Company conducts impact 
assessments of its programmes to assess 
the quantitative and qualitative social-
economic impacts, respecting the Social 
and Human Capital Protocol published by 
the Social and Human Capital Coalition. 
Reliance has set up a robust framework 
for measuring the outcome and impact 

of its initiatives on primary beneficiaries. 
These assessments have helped the 
Company establish baseline values of 
key indicators that describe the status 
of stakeholders at the beginning of the 
intervention and periodically assesses the 
status of stakeholders with reference to the 
baseline. These assessments have further 
supported RIL in understanding the value 
created by its social initiatives in terms 
of improved health, education initiatives, 
additional income, and improvement in the 
quality of life.

Based on the assessments, Reliance 
has identified some of the key priorities, 
focus areas and impact created from 
those initiatives:

Skilling and Employment

CONTRIBUTION TO 
THE ECONOMY

Supporting nation’s  
growth

• Contribution to the national exchequer `1,15,461 crore
• Capital expenditure `77,444 crore

EMPLOYMENT

Supplier and vendor relations
Customer relations

Start-up incubation and 
promotion

• Procured goods and services worth over `15,371 crore 

from indigenous suppliers

• More than US$100 million raised in funding by mentored 

start-ups, during the year

• Till date 136 startups selected and incubated.

Skilling and Employment

• 29,000 youth were linked to various employment 

opportunities across sectors, including retail, banking, 
telecom, since inception

RURAL 
TRANSFORMATION

Village Association,
Farmer Producer Companies 
(FPC’s), Women Thrift Groups

• More than 65,500 hectares of land brought under 

improved cultivation, since inception

• 8,500 community based leaders developed, 

since inception

• 26 FPOs in 12 states supported to strengthen market 

access for over 50,000 farmers, since inception

Water Security

• 9.9+ crore M3 of rainwater harvesting capacity created, 

Livelihood Security

Nutrition Security

since inception

• 84 lakh farmers provided services to improve 

agricultural livelihood, since inception

• More than 13,000 Reliance Nutrition Gardens (RNGs) 
were set up to ensure nutrition security, during the year

HEALTH

Patient Care

• 67 lakh health consultations provided  through various 

Ecological Security

• 2.2+ crore saplings planted since inception

EDUCATION

Health services at plant sites

Dhirubhai Ambani  
Scholarship Programme 
(DAS)

health programmes, since inception

• Through Mobile Medical Unit (MMUs) and camps, over 
3.94 lakh consultations were provided, during the year
• The DAS programme has provided financial support to 

12,776 meritorious students

STAKEHOLDER ENGAGEMENT
At Reliance, stakeholder inclusiveness 
has been a fundamental part of its 
responsible business practices and is 
essential in understanding opinions and 
perceptions of people most relevant to 
all business segments. The Company 
often engages with its stakeholders and, 
subsequently, endeavours to meet their 
expectations through a proactive approach. 
The Company’s approach is to have 
transparent dialogues with stakeholders 
and communicate to them its story of 
value creation.

For further details on the process, please 
refer to the Reliance’s Sustainability Report 
at www.ril.com.

Dialogue and Stakeholder inclusiveness

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Reliance has identified eight groups of stakeholders as follows:

THE JOURNEY SO FAR

Stakeholder

Functions

Mode(s) of engagement

Frequency of engagement

CUSTOMERS

Business Teams: Retail, Digital services,  R&M, 
Petrochemicals, Exploration and Production 

Meetings, surveys and web 
portals

Annually, Monthly, Need based, 
real-time

LOCAL 
COMMUNITIES

Manufacturing division CSR Teams, Reliance 
Foundation, Reliance Foundation Youth Sports 
and Reliance Foundation Institution of Education 
and Research

Meetings, newsletters, 
surveys, field work and 
trainings

Annually, Quarterly, Monthly, Need 
based

EMPLOYEES

Human Resources

SUPPLIERS

Procurement

Personal / group 
interactions, mailers and 
trainings

Annually, Quarterly, Monthly, Need 
based, Real time, on-Command

Meetings and Annual 
Report

Real time, on-Command, need 
based

TRADE UNIONS

Industrial Relations

Meetings and camps

NGOs

Manufacturing division CSR Teams, Reliance 
Foundation, Reliance Foundation Youth Sports 
and Reliance Foundation Institution of Education 
and Research

Meetings and 
correspondence 

Daily, Monthly, quarterly and need 
based

Annually, Need based

INVESTORS AND  
SHAREHOLDERS

GOVERNMENT AND  
REGULATORY 
AUTHORITIES

Investor Relations and Secretarial

Meetings, conferences and 
correspondence

Annually, Half-yearly, Quarterly 
Monthly, Need based

Secretarial and legal

Industry representations, 
filings, correspondence and 
meetings

Annually, Quarterly, Need based

JIOGENNEXT – EMPOWERING 
INDIAN STARTUP ACHIEVE 
EXPONENTIAL GROWTH

JioGenNext is a start-up focused division 
of Reliance Industries Limited (RIL). Since 
its inception in 2014, JioGenNext has 
been a strong force in empowering the 
Indian start-up ecosystem. The vision of 
JioGenNext is to engage with high-calibre 
start-ups and exceptional founders and 
assist them in achieving exponential growth 
through the Jio ecosystem. Over the years, 
it has mentored 11 batches comprising 
136 startups across multiple verticals, by 
helping them scale up, get market access, 
and raising capital. Of the 11 batches, three 
were theme-based cohorts – two in fintech 
space and one driving digital innovation in 
the SMB / Enterprise segment.

Focusing on mentoring, JioGenNext has 
built an exceptional pool of mentors from 
within Reliance, as well as the external 
ecosystem. Founders of RIL investee 
companies have now become mentors to 
early-stage start-ups, with the sense of 
paying it forward to the next generation of 
entrepreneurs. 

Aakrit Vaish of Haptik, Jasminder Singh 
Gulati of NowFloats and Harsh Shah of 
Fynd, founders of RIL’s alumni start-ups, 
have turned mentors for start-ups as part of 
JioGenNext. In addition, some of the alumni 
start-ups are also investing and acquiring 
start-ups in subsequent batches. Last year, 
Haptik acquired one of the alumni start-ups, 
BuzzOpinion, to enhance capabilities in 
voice chatbot solutions.

JioGenNext Jury Day Deliberation

SECTORAL BREAK-UP OF SELECTED STARTUPS

8 AGRITECH

10 MEDIA AND ENTERTAINMENT

11 DIGITAL CONSUMER SERVICES

4 NETWORK

13 RETAIL

4 SOCIAL MEDIA

2 DRONE

12 EDTECH

17 ENTERPRISE SOLUTIONS

32 FINTECH

8 HEALTHTECH AND FITNESS

9 IOT

6 LOGISTICS

9,700+ 
applications from startups and 
aspiring entrepreneurs

136
startups engaged in total

US$100+ MILLION
in funding raised by alumni  
during the year

40+ 
engagements with Reliance

11 
cohorts + 2 access days

26
corporate partners 

80+
mentors and business leaders

achieve exponential growth. Reliance, 
under the leadership of Shri Mukesh 
Ambani, has believed in achieving 10x 
growth in an affordable and sustainable 
manner. At JioGenNext, there is a huge 
emphasis on doing well by doing good. 
For example, alums, such as Jiny, Clinikk 
and BharatAgri, have been able to make 
a considerable impact –Jiny provided 
digital assistance in vernacular languages 
for millions of Internet users; Clinikk in 
primary healthcare for families of blue-collar 
workers; and BharatAgri by increasing 
productivity and profitability of farmer 
communities, using digital technologies. 
Alums like LogiNext and HeadSpin have 

shown global scalability of their business 
models, thereby attracting substantial 
growth capital. 

HIGHLIGHTS FOR FY 2019-20:
JioGenNext and NPCI collaborate 
for financial inclusion
JioGenNext, along with National Payments 
Corporation of India (NPCI) and Jio 
Payments Bank, will collaborate with fintech 
start-ups for improving existing payment 
related problems and build feasible 
solutions based on UPI 2.0 features. The 
programme, designed to be a hybrid 
version of hackathon and accelerator, 
enables selected start-ups to work on pre-
defined use cases in fintech space.

Dr. R.A. Mashelkar,  
Board Member at RIL & Chairman of 
Reliance Innovation Council
“JioGenNext provides a platform for young 
aspirational technopreneurs with ignited 
minds to achieve non-linear growth with 
unmatched speed, scale and sustainability.”

In the past five years, JioGenNext has 
emerged as one of the leading accelerators 
in India, assisting start-ups to scale up and 

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A focus on startups driving innovation for Small Medium Businesses (SMBs)/ Enterprises
There are over 50 million SMB’s in India which are likely to spend US$14 - US$16 billion this year on digital technologies. Given the 
opportunity, start-ups will play an important role in the digitalisation of small and medium businesses (SMBs) in India, enabling them in 
areas, such as discoverability, customer engagement and digital transactions. JioGenNext recently concluded a cohort aimed at start-ups 
working on solving problems within the Indian SMBs / Enterprise segment.

FY 2019-20 STARTUPS ALUMNI LIST

Name

Description

Name

Description

Batch 9 – Basecamp 1 – (March 2019 – May 2019)

SPOTLIGHT ON ALUMNI 
•  CabDost (Batch 9):
  CabDost provides tax-filing assistance 
to cab drivers. This platform offers 
vernacular-based support across eight 
languages. Through this ecosystem, 
CabDost has increased its presence to 
14 cities offline, and 100 cities online, 
encompassing 22,000 customers. It 
aims to set up 10,000 tax filing desks 
across the nation and bring over 30 
million people who are a part of the 
gig economy under the formal tax 
paying economy.

Yamuna Sastry,  
Co-founder at CabDost
““It was a great opportunity for us at 
CabDost to be part of JioGenNext 
Accelerator Program. The program was 
action driven and founder focused. The 
mentorship from the mentor pool consisting 
of senior RIL and Jio leaders and other 
thought-leaders from the entrepreneurial 
ecosystem was extremely useful. The 
program enabled us to build a strong 
foundation to a scalable business model 
and helped us expand to 25 cities. The 
continuous engagement and post-program 
support has been instrumental in our 
growth journey.”

•  Rapidor (Batch 10):
  Rapidor is a B2B platform focused 

•  Aerchain (Batch 11):
  Aerchain is an end-to-end procurement 

on automating order to payment and 
collections for SMEs. This platform 
(web + mobile app) enables business 
owners to track real-time data on 
receivables, payment cycles and 
customer profitability. The collaboration 
with JioGenNext and NPCI has enabled 
Rapidor to build payment solutions, 
using UPI 2.0 features. Post the 
JioGenNext mentorship programme, 
the Company has achieved a month-on-
month growth of 27 per cent on orders 
processed and is currently processing 
` 50 crore worth of transactions each 
month. It recently won the Comet 
competition held in Mumbai and was 
awarded go-to-market (GTM) funding of 
US$100,000 by Ingram Micro Cloud, a 
company based in Irvine, California, US.

platform for mid and large-sized 
enterprises. The platform brings 
efficiencies in the procurement 
process by automating sourcing, order 
management, accounts management 
and other manual tasks. Additionally, 
Aerchain is driving significant cost 
savings to enterprises through an 
e-auction portal, thus enabling price 
discovery and bringing in transparency 
in the procurement process. Guidance 
from the Reliance procurement  
team / mentors has also helped them 
immensely in streamlining and validating 
their procurement workflow process.

Thomson Skariah,  
Co-founder at Rapidor
“ The fresh perspectives from the curated 
sessions clubbed with strong market 
connects; has played a key role in helping 
us re-strategise and reposition our product. 
I immensely value the opportunity we 
continue to have, to collaborate not just 
with Jio, but also with the other startup 
founders in the program.”

Harsha Kadimisetty,  
Co-founder at Aerchain
“In addition to the business aspects 
such as redefining our GTM strategy for 
Enterprise and Midmarket segments in 
Indian and global markets, build a range 
of connections across the ecosystem; the 
program helped us gain a lot of clarity 
the kind of culture we want to drive 
in our company.”

PORTFOLIO COMPANIES RAISE GROWTH FUNDING
•  LogiNext, a company that offers logistic automation solution, raised US$39 million as part of its Series B funding, led by marquee 

investors Tiger Global Management and Steadview Capital. LogiNext plans to use this funding to expand its presence beyond India to 
New York (US), London (UK) and Sydney (Australia). Previously, the Company raised US$10 million in a Series A round, led by Paytm and 
Alibaba in 2016.

•  HeadSpin, a company that ensures connected experiences enabled by web, mobile, IoT and 5G, announced a US$60 million Series 
C funding round, led by Dell Technologies Capital and ICONIQ Capital, with participation from institutional investors Tiger Global 
Management, Kearny Jackson, and Alpha Square Group. The Company, post this funding round, has achieved the status of a unicorn, 
valued at US$1.1 billion.

Loktra is a cloud platform to run a modern-day 
financial institution

Camcom.ai is a computer vision first AI startup for 
automating auto insurance claims

LOKTRA

ZIMYO

Zimyo offers cloud-based HR management 
software as a service to companies for 
managing their human resources, with a focus 
on helping them with payday loans

CABDOST

CabDost offers tax filing and financial 
inclusion services for taxi drivers and other 
bottom of the pyramid segment

Haqien is an advanced security encryption 
solution for securing data in transit using 
quantum randomness

HAQIEN

CAMCOM.AI

PAYZELLO

PINGAL

MICROCHIP 
PAYMENT

Payzello is a smart banking solution targeting 
millennials offering features such as spend 
management, money tracking and a physical banking 
card for debit, credit and forex transactions

Pingal provides a financial analytics platform for 
financial institutions

Microchip Payments offers a voice enabled mobile 
app named PayEasy that enables payments in offline 
mode.

Jio Access Day (Finnext) – May 2019

Camcom.ai is a computer vision first AI startup 
for automating auto insurance claims

Early Salary is an online consumer lending platform for 
salaried individuals

EaseBuzz helps business establish an online 
presence and manages end to end payments

EARLY SALARY

ESTHENOS

Esthenos provides software solutions for NBFCs 
and other financial institutions for automation of lead 
generation, origination, underwriting, disbursement 
and collections of loan

Fingpay enables digital transactions in rural 
India

SMARTCOIN

SmartCoin is a mobile app offering microloans ranging 
from `1000 to `50,000 for a tenure of 2 weeks to 
3 months at an interest rate of 2.5% per month and 
disbursed in 2 hours.

Batch 10 – Basecamp 2 – (August 2019 - October 2019)

Swipez is a common platform for merchants 
to manage their billing and collect payments.

Fingage is a B2B platform for online sellers, service 
providers and freelancers to manage cash flow, GST 
compliance, loans and overdrafts.

PayEasy is voice enabled mobile app that 
enables payments in offline mode. The 
solution is aimed at rural areas where internet 
penetration is minimal.

FINGAGE

APIRIA

Apiria is an online virtual assistant for employees to 
automate repetitive activities on HR portal.

CAMCOM.AI

EASE BUZZ

FINGPAY

SWIPEZ

PAYEASY

162

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Social and Relationship Capital and Value Creation 

Name

Description

Name

Description

CLOUDNBFC

WEARBERRY

CloudNBFC, a mobile ready automated 
lending platform for NBFCs. They enable 
small NBFCs to become digitally ready to 
serve across all loan segments to compete 
with new.

Wearberry is an IoT company focused on 
digitising payments in rural and unorganised 
economies. It has built RuPay enabled PoS 
machines for Rural India, biometric card for 
use cases like smart community solutions, 
Unified Public Transport Card etc.

MINKSPAY

RAPIDOR

B2B merchant app for FMCG distributors and small 
retailers to accept payments digitally through UPI QR 
codes with value-added services like digital khata book 
and customer engagement tools

B2B software which provides for order management, 
product catalog management, inventory management 
and online payment facility. Built robo risk assessment 
to facilitate activity-based lending to manage working 
capital need of SME businesses. P2P lenders and Banks 
can choose business in need of working capital to 
efficiently lend within their respective risk appetite

BHARAT RIDES

Bharat Rides aims at simplifying urban 
mobility by combining journey planning with 
various forms of urban transportation.

Batch 11 – Basecamp 3 – (December 2019 – February 2020)

AERCHAIN

Aerchain is a Procure-to-pay platform with 
e-auction for price discovery from vendors

Eatabl provides Restaurant digital ordering systems 
with personalised recommendations.

EATABL

eShipz offers first mile logistics solution to 
ease outbound shipments from warehouses.

IOBOT
TECHNOLOGIES

Iobot Technologies provides an IoT platform digitising 
SME business operations, logistics and warehouses 
Apiria is an online virtual assistant for employees to 
automate repetitive activities on HR portal.

Qzense Labs offers a solution for Grading and 
sorting of fresh fruits using handheld scanner.

Shoppre provides consolidated parcel forwarding for 
global buyers from India.

SHOPPRE

SpiderG is a book-keeping app with payment 
solution for micro-businesses.

Headlights offers IoT enabled cameras enabling 
transparency in automotive repairs

HEADLIGHTS

ESHIPZ

QZENSE LABS

SPIDERG

RESPONSIBILITY TOWARDS 
SUPPLIERS
The Supplier Code of Conduct, developed 
by Reliance, forms the basis of the 
Company’s relationship with its suppliers. 
Reliance’s belief in its suppliers to attain and 
adhere to fundamental values, comply with 
labour and human rights, health and safety, 
environmental protection, ethical conduct, 
business integrity and confidentiality laws 
and standards is reflected in its Supplier 
Code of Conduct. Accordingly, a rigorous 
screening process is undertaken by 
Reliance for registration and assessment of 

all suppliers. The Company has a system of 
rigorous engagement with suppliers during 
both pre-award and post-award stages. 
Using a well-defined set of assessment 
criteria, Reliance continues to drive high 
performance from its suppliers. This year, 
Reliance has strengthened its commitment 
towards the Supplier Code of Conduct by 
seeking explicit acceptance from all its 
suppliers towards the same.

Reliance is taking utmost care to ensure 
integrity, transparency and understanding 
of conflict of interest scenarios. The 
Company facilitates a range of measures 

to comply with the prevalent Anti-Money 
Laundering, Anti-Bribery and Prevention of 
Corruption Act, as well as its own Supplier 
Code of conduct. The Ethics Committee 
and compliance functions have built 
strong capability to undertake regulatory 
compliance checks, counterparty checks, 
real-time screening of any suspicious 
transactions, and investigations of reported 
incidents to strongly curb any unlawful 
behaviour by any of its suppliers.

Reliance has procured goods  and services 
worth over ` 15,371 crore from resident 
suppliers. The Company’s continuous 

164

investments in mega projects and 
operations has led to establishment of 
India’s chemical and engineering supplier 
base. Presently, leading Indian engineering 
companies, raw material companies and 
industrial goods companies are Reliance’s 
long-term vendor partners. Furthermore, 
majority of Reliance’s suppliers and 
contractors are India-based. Reliance 
supports and encourages its suppliers to 
indigenise and to expand their capabilities 
and increase their economic value.

SUSTAINABLE SOURCING
Reliance’s sustainable sourcing 
emphasises on five strategic areas that 
are intended towards social progress, 
economic development and reduced 
environmental impacts. 

The five strategic areas are: 
1.  Energy Management
2.  Environment Responsibility
3.  Product Stewardship
4.  Occupational Health and Safety 
5.  Social Institution Building

RIL’s sustainable sourcing ethos focus on 
nine key parameters: 
1.  Green packaging 
2.  Environment protection 
3.  Regeneration/Safe disposal 
4.  Contract worker care 
5.  Community support 
6.  Supplier collaboration 
7.  Make in India and development of India’s 

engineering talent 

8.  Learning through P&C academy 
9.  Digitally stitched Procure to Pay (P2P)

The adoption of RC-14001, an international 
environmental management system, has 
led the Company to effectively manage 
activities like manufacturing, distribution 
and use of chemicals in its products. For 
improving human health impacts and for 
the protection of environment, Reliance 
sources REACH (Registration, Evaluation, 
Authorisation and Restriction of Chemicals) 
compliant materials, and its requirements 
include that Tier-1 suppliers also procure 
REACH-compliant materials.

Reliance also reaffirms its commitment 
towards developing a vibrant Micro, Small 
and Medium Enterprise (MSME) supplier 
base by reaching out proactively to its 
suppliers to update their entity status with 

MSME registration / UAN details in order to 
ensure compliance with the MSMED act. 

P&C PLATFORM:
P&C Platform aims to deliver a set of P2P 
(Procure to Pay) services required to serve 
the needs of buying teams, cross-functional 
stakeholders and suppliers - delivering the 
targeted business objectives. The platform 
experience will be provided through many 
digital assets such as cognitive assistants, 
digital agents, BOTs, prediction machines, 
control towers, automated warehousing 
and hyper-data analytics on a “Mobile 
First” environment. This platform will utilise 
an internet scale technology architecture, 
set-up an open source and best in 
domain technologies.

This platform intends to achieve 
unprecedented productivity improvement 
– virtually delivering 100% touchless 
operations by eliminating all repetitive and 
manual tasks. Reliance seeks to develop 
a deep knowledge in its buy categories 
through the power of Artificial Intelligence, 
Machine Learning and Big Data-analytics. 
These augmented cognitive abilities will 
optimise the Company’s cost base, manage 
supply risks and achieve near perfect on- 
time performance.  

This is an exciting journey to integrate 
the P2P cycle and build an agile and lean 
procurement function. This platform’s 
designs thinking harnesses and creates 
large, scalable network of buyers and 
suppliers that can interface with each 
other on demand. At its full potential, it 
can alter the industry cost structure by 
enabling externalised innovation. Security, 
governance and transactional transparency 
will be key tenets in the Platform 
Architecture of Working.

In addition, Reliance continues to invest in 
and experiment with new and disruptive 
digital technologies of 3D printing and IOT 
enabled systems of ‘Connected Worker’ 
and ‘Connected Machines’.

CUSTOMER ENGAGEMENT 
RIL continues to improve business 
processes and enhance customer 
experience. The Company has rolled out 
state-of-art new-age fuel dispensers across 
the network, empowering customers 

to monitor their fleet on the go, offering 
the flexibility of 24X7 fund transfer for 
loading their fleet account and introduction 
of virtual card for enabling quicker 
transactions. Reliance’s petrochemicals 
business is building  digital platforms for 
enhanced customer experience through 
scalable, agile and predictive business 
services, providing suite of services 
such as: Vehicle Tracking Solution (VTS), 
No touch sales order clearance, Cloud-
based systems for digital settlement of 
commercial contracts, eBL and road freight 
management etc.

Reliance Retail has the largest customer 
franchise of over 125 million registered 
customers who patronise all its diverse 
store concepts. It will continue to invest 
in expanding the existing store network 
and enhance core capabilities, including 
omni-channel solutions, innovative store 
concepts, enhancing store environment for 
providing immersive customer experience, 
leveraging customer insights through use 
of sophisticated tools and much more to 
consolidate its market leadership. Reliance 
Digital takes care of entire lifecycle needs 
of a consumer right from identifying the 
need gap, narrowing down the solution, 
suggesting product choices, to pre and 
post installation support to the customers 
through its service arm resQ.

Jio has taken a practical approach to 
technology and a platform approach to 
bring networks, technology, services and 
experience under a single umbrella. This 
has made the time to market for Jio’s 
solutions the lowest across any technology 
firms, allowing it to be nimbler and more 

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SUSTAINABLE GROWTH AT RELIANCE: The Integrated Approach: Social and Relationship Capital and Value Creation 

responsive to customer and market needs. 
Across technologies and customer needs, 
Jio endeavours to create scalable and 
globally exportable platforms.

‘Avani’ – all women 
grocery stores

For stores with a higher footfall 
of women customers the right 
women leaders and employees 
were identified. These women were 
equipped with required trainings 
to prepare for managerial roles at 
stores. Also changed unloading 
infrastructure to make it easier for 
women associates. With support 
from relevant functions, Avani was 
launched on International Women’s 
Day-8th March’19.

Reduced customer complaints 
and attrition, increased customer 
footfalls, enhanced brand Image with 
better store hygiene and discipline. 

Avani Store launched and 
operated at major metro locations 
of Mumbai, Bengaluru, Pune, 
Jaipur, Indore, Bhubaneshwar, 
Hyderabad and Ahmedabad.

166

RESPONSIBILITY TOWARDS 
COMMUNITIES

DISASTER RESPONSE
RIL is committed in its aim to respond 
to all disaster situations wherein human 
lives and livelihood are endangered. 
The Company promptly assists in the 
aftermath of disasters to efficiently and 
effectively provide relief and alleviate 
human suffering. During FY 2019-20, 
Reliance relieved communities distressed 
by floods and cyclones across 50 districts 
of Andhra Pradesh, Bihar, Gujarat, 
Karnataka, Kerala, Punjab, Odisha, Madhya 
Pradesh and Maharashtra. For more 
details, please refer Report on Corporate 
Social Responsibility (https://www.ril.com/
DownloadFiles/CSR201920.pdf)

SPORTS
Reliance encourages sports as a medium to 
encourage learning and building leadership 
for the children and youth of India. The 
sporting initiatives offer a platform to 
budding athletes across India to develop 
their talents and prowess in multiple sports. 

Since inception, Reliance’s sporting 
initiatives have reached 2.15 crore 
youngsters across the country. 

For more details, please refer 
Report on Corporate Social 
Responsibility (https://www.ril.com/
DownloadFiles/CSR201920.pdf)

COVID-19
Reliance leveraged all of its resources – 
human as well as material – to help India 
overcome the threat posed by the virus. 
With a 24x7, multi-pronged approach, 
Reliance quickly mobilised on-the-ground 
efforts to ensure the nation wins the battle 
against COVID-19.

For more details, please refer COVID-19 
response (https://www.ril.com/
DownloadFiles/CSR201920.pdf)  

PARTNERSHIPS FOR CHANGE  

GOVERNMENT AND OTHER 
GLOBAL INSTITUTIONS
RIL is affiliated with numerous business and 
industrial organisations namely;

1.  The American Chemistry Council (ACC),
2.  The Chemicals and Petroleum 

Manufacturer’s Association (CPMA), 

3.  Gulf Petrochemicals and Chemicals 

Association (GPCA), 

4.  Association of Oil and Gas Operators 

in India (AOGO), 

5.  Synthetic and Rayon Export Promotion 

Council (SRTEPC),

6.  Federation of Indian Petroleum 

Industry (FIPI)

BUSINESS PARTNERSHIPS
Refining and Marketing, 
Petrochemicals, Exploration and 
Production:
Under OALP II Round, RIL along with BP, 
successfully bid for ultra-deepwater Block 
KG-UDWHP-2018/1, contiguous to RIL’s KG 
D6 block for exploration of new play fairway 
and resource accretion in catchment areas 
that can leverage the existing infrastructure. 
During the year, RIL joined hands with 
Turkey’s textile behemoth, Kıvanç Tekstil, 
which is partnering with Reliance to use 
R|Elan™ GreenGold-an innovative sustainable 
fabric and market it to leading global apparel 
brands who source their requirements from 
Turkey to meet the ever-growing demand 
of environment - friendly apparels for 
consumers across the world. In partnership 
with Raymond Group, India’s leading fashion 
and textile manufacturer and retailer, RIL 
launched Sustainouva™ – an eco-friendly and 
sustainable range of fabrics manufactured by 
using R|Elan™ GreenGold.

Retail:
Reliance Retail has been establishing long-
standing partnerships with renowned brands 
from across the globe. Reliance Brands 
acquired the oldest and the iconic British 
Toy retailer, Hamleys. The Company has 
also announced an iconic joint venture with 
Tiffany & Co, an American luxury jeweller 
and specialty retailer and WOMO | Bullfrog, 
the premium Italian men’s cosmetics brand. 
Reliance Brands established an exclusive 
partnership with Kurt Geiger to bring the 
British footwear and handbags brand to India. 
In the home appliance category, Reliance 
Retail entered a long-term exclusive brand 
licensing agreement with Kelvinator, one of 
the most premium American Brand.

Consequent to the partnership between JPL 
and Facebook, Reliance Retail and WhatsApp 
also entered a commercial partnership 
agreement to further accelerate Reliance 
Retail’s Digital Commerce business on the 
JioMart platform to support small businesses 

on WhatsApp. The companies will work 
closely to ensure that consumers are able to 
access the nearest kiranas who can provide 
products and services to their homes 
by transacting seamlessly with JioMart 
using WhatsApp.

Digital Services:
Jio’s success in building technology 
specifically for India and ability to proliferate 
across the country has attracted global 
technology leaders – Facebook and 
Microsoft to forge partnerships with it.

Facebook: In April 2020, RIL, Jio Platforms 
Limited and Facebook Inc. announced 
the signing of binding agreements for an 
investment of ` 43,574 crore (9.99% stake) 
by Facebook. This partnership is aimed to 
accelerate India’s all-round development, 
fulfilling the needs of Indian people and the 
Indian economy. The joint focus will be on 
India’s 60 million micro, small and medium 
businesses, 120 million farmers, 30 million 
small merchants and millions of small and 
medium enterprises in the informal sector, 
in addition to empowering people seeking 
various digital services.

Microsoft:Jio and Microsoft Corp. entered 
into a strategic long-term partnership to 
combine the world-class capabilities of 
both companies.This partnership aims 
at enhancing the adoption of leading 
technologies, such as data analytics, AI, 
cognitive services, blockchain, Internet of 
Things, and edge computing, to accelerate 
GDP growth in India and drive adoption of 
next-gen technology solutions at scale.

Jio will leverage the Microsoft Azure 
cloud platform to develop innovative 
cloud solutions focused on the needs 
of Indian businesses. Jio will set up 
data centres in locations across India, 
consisting of next-generation compute, 
storage and networking capabilities, and 
Microsoft will deploy its Azure platform in 
these data centres.

ACADEMIC PARTNERSHIPS:
Reliance has been working in partnership 
with various universities and colleges 
across India and the globe to grasp 
the attention of new talents and next 
generation engineers in the Company. 
Some universities in academic collaboration 
with Reliance are:

Global – Florida State University; 
Massachusetts Institute of Technology; 
Universities of Florida state, Washington, St. 
Louis Louisiana State, Helsinki, Penn State, 
Kansas State; Pacific Northwest National 
Laboratory; Ben-Gurion University of the 
Negev, Israel; University of Massachusetts 
Amherst; Institute for Energy Process 
Engineering and Chemical Engineering 
(IEC), Frieberg, Germany; Clemson 
University; University of Delaware.

Indian – Indian Institute of Science, 
Bangalore; Indian Institute of Technology 
(IIT) – Mumbai, Delhi, Kharagpur, 
Kanpur, Madras; Institute of Chemical 
Technology (ICT), Mumbai;  Tata Institute 
of Fundamental Research (TIFR), 
Mumbai;  International Centre for Genetic 
Engineering and Biotechnology (ICGEB), 
New Delhi; Indian Institute of Petroleum 
(IIP), Dehradun; National Chemical 
Laboratory (NCL), Pune; Indian Institute of 
Integrative Medicine (IIIM), Jammu; Gujrat 
State Forensic University.

SOCIAL STEWARDSHIP
Reliance’s social stewardship strategy 
includes nurturing and communicating 
diligently with people and communities 
around the manufacturing divisions 
and bringing qualitative changes in the 
lives of the underprivileged. Jio remains 
committed to creating the world’s premier 
digital society in India. It will be built on 
the transformative power of data, where 
connectivity becomes the enabler for 
digital platforms, improving lives of 
every citizen of the country. Influence 
of Reliance’s products, services and 
community investment activities on the 
society at large is stated in the Human 
Capital and People Connect, Natural 
Capital and Climate Change, CSR report 
and case studies sections of the Report. 
Reliance seeks to impact people’s lives 
through its CSR initiatives. The Company’s 
CSR policy is intended at improving the 
lives, living and livelihood for a stronger 
and inclusive India. Using the Social and 
Human Capital Protocol, the Company has 
set up a Monitoring & Evaluation (M&E) 
framework that is focused on measuring 
the outcome and impact of initiatives. It 
institutes baseline values of key pointers 
that defines the status of stakeholders at 

the commencement of the intervention 
and regularly evaluates the status of 
stakeholders with reference to the baseline. 

Addressing the triple 
bottom line by serving 
customers, building 
business and saving 
the planet, one 
neighbourhood, one 
store and one farmer 
at a time

Farm to Table 
Ensuring 12-hour delivery from 
harvest to availability in store is by 
sourcing and supplying carrot, tomato, 
cucumber and green leafy vegetables, 
fulfilling 50% demand of fruits and 
vegetables that are bought by the 
Indian modern retail consumer.

Raising farm income
Enhanced farmer income and reduced 
wastage as Reliance Retail, on account 
of its strong logistics, sources 77% 
of fruits and vegetables directly from 
farmers eliminating middlemen.

Resource optimisation
Reliance Retail is providing trainings 
to farmers in order to help them 
get the best and variety of produce 
from their land, increase their yield 
per hectare, optimise the use 
of limited natural resources and 
educate them on modern agricultural 
practices. 118 such trainings were 
executed in FY 2019-20.

Reduced wastage of fruits and 
vegetables, significant increase in 
yield per hectare, ensuring food 
security of country and trust of more 
than 10 million customers.

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TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES (TCFD)

TCFD was established by the Financial Stability Board with the aim of improving the reporting of climate-related risks and opportunities.  

Reliance has recognised the TCFD recommendations with a commitment to enhance its climate-related disclosures, and improve the 
management and reporting of climate-related risks. Reliance acknowledges the efforts around the world aiming to limit global temperature 
rise to two degrees Celsius above pre-industrial levels. 

CORE ELEMENTS OF RECOMMENDED CLIMATE-RELATED FINANCIAL DISCLOSURES

Governance 

Strategy 

Risk Management 

Metric and Targets 

1.   Analysis and 

description of all 
business segments 
of Reliance 
covering strategic 
advantages and 
competitive strengths

2.  Structured materiality 
assessment process 
in accordance with 
the GRI Standards

For more 
details please refer:

Management Discussion 
and Analysis Page No 26

Business Model 
Page No 112

Business Strategy 
Page No 33, 
49, 65, 75, 85, 99

Reliance’s governance 
structure includes avenues 
to exercise the oversight 
responsibilities with 
respect to climate change 
risks at multiple levels 
ranging from operations to 
Board of Directors:

1.   Oversight and 
Governance:
a.  Board of Directors 
b.   Board level 

CSR&G Committee

2.  Identification and  

prioritisation
a.   Business Risk and 

Assurance Committee

b.   Functional Risk and 

Assurance Committee

c.  Business leaders

3.  Implementation and  

Monitoring

a.  Sustainability council
b.   Governance 

and integration

For more details please refer:

Risk and Governance 
Page No 170

1.   Reliance has adopted a Three 
Lines of Defence model to 
enable continuous and real time 
assessment of risks:

1.   Reliance has been reporting 

annually on its carbon footprint 
as a part of Annual and 
Sustainability Reports.

2.  RIL’s manufacturing plants 

have been allocated energy 
efficiency and renewable 
energy targets under the 
Perform, Achieve and 
Trade & RPO schemes

3.  RIL is committed to reduce 

the carbon intensity 
of its energy mix

For more details please refer:

Natural Capital and Climate 
Change Page No 114

Reliance’s Sustainability Reporting 
Journey: Reliance Sustainable 
Development Goals Page No 169

 a.   Verification by functional 
leaders regarding risk 
management procedures.

 b.   Network of functional and 

business risk and assurance 
committees providing guidance 
on mitigation of identified 
risks to businesses.

 c.   Group Audit function providing 
assurance and advisory support 
on the management systems

2.  Climate related risks leading 
to business opportunities 
and innovative products. 
RIL’s approach to circularity is 
embedded  within operations 
including ROGC and gasification 
operations at Jamnagar

3.  Changing the nature of doing 
business via new models such 
as B2B2C and creating “Value 
out of Waste” with Integrated 
collection and processing units

For more details please refer:

Risk and Governance  
Page No 170

RELIANCE’s SUSTAINABILITY REPORTING JOURNEY

RELIANCE’s SUSTAINABILITY 
REPORTING JOURNEY
Reliance has been testifying  
its sustainability journey since  
FY 2004-05 through annually publishing 
its sustainability report based on the 
Global Reporting Initiative’s (GRI) reporting 
guidelines. Reliance was among the 
primary companies that implemented the 
G4 guidelines and later the GRI Standards. 
Reports published until FY 2013-14 have 
been GRI checked with an ‘A+’ application 
level. The Sustainability Report for  
FY 2018-19 was prepared in accordance 
with the “Comprehensive” option of the 
new Standards (including the Oil and Gas 
sector disclosures). As per the reasonable 
assurance requirements of the ISAE 3000 
standard and Type II-High level assurance, 
the reports are externally assured, using 
AA1000AS standards. Reliance is also 
associated with World Business Council of 
Sustainable Development (WBCSD) and 
Global Reporting Initiative (GRI). WBCSD’s 
“Reporting matters” 2015 and 2017 have 
recognised Reliance’s sustainability report 
as a leading example of the best practices.

The Report respects 17 global and national 
frameworks which include:

1)   International Integrated Reporting 

Council’s  Report

2)  Global Reporting Initiative (GRI)

3)   United Nation’s Sustainable 

Development Goals (UN SDGs)

4)   American Petroleum Institute / The 
International Petroleum Industry 
Environmental Conservation 
Association (API/IPIECA)

5)   United Nations Global Compact 

(UNGC) Principles

6)   Business Responsibility Framework 
based on the principles of National 
Voluntary Guidelines on Social, 
Environmental and Economic 
Responsibilities of Business (NVG–SEE)

7)   National Guidelines on Responsible 

Business Conduct (NGRBC)

8)   World Business Council for Sustainable 
Development’s (WBCSD’s) focus areas

9)   Greenhouse Gas (GHG) Protocol

10)  Task Force on Climate-related Financial 
Disclosures (TCFD) recommendations

11)  Natural Capital Protocol (NCP)

12) Social and Human Capital Protocol

13)  United Nations Guiding Principles on 
Business and Human Rights (UNGP)

14)  The Global Recycle Standards (GRS) 
Version 3.0 for traceability of fibre

15) Social return on investment (SROI)

16)  National Missions

17)  Transition Pathway initiative (TPI)

As per Reasonable Assurance requirements 
of the ISAE 3000 (Revised) Assurance 
Standard, the Report has been externally 
assured by KPMG India for chosen 
sustainability related disclosures in the 
report. Please refer Page No 182.

Sustainability is decisive to the delivery 
of the Group’s strategy as a fundamental 
strategic focus area and is incorporated 
past all regions of business. The scale of 
sustainability reporting was protracted to 
Reliance Retail and Digital Services since 
FY 2017-18. Till then the scope of reporting 
was limited to RIL and Reliance Foundation.

To distinguish and prioritise the critical 
sustainability topics, set KPIs and targets 
for further development, Reliance 
conducts a formal materiality assessment 
in correspondence with GRI Standards. 
The Sustainability council advises on 
development measures and actions 
plans in the monthly review of KPIs and 
management approach for classified 
material topics. Furthermore, an annual 
review is conducted by the Board-level CSR 
and Governance committee.

MATERIALITY ASSESSMENT
Reliance conducts materiality assessment 
that includes the practice of distinguishing 
and evaluating several economic, 
environmental and social matters 
that could influence its establishment 
and stakeholders and arrange them 
into potential material topics. The 
classification of material concerns has been 
fundamentally aligned to the Company’s 

risk management framework and its 
strategic approach established across 
the four areas: Strategic and Commercial 
risks; Safety and Operations; Compliance 
and Control; and Financial risks. Reliance 
regularly intends to develop solid and 
enduring interactions with its stakeholders 
by means of organised discussions. For 
more information on Materiality refer to the 
Sustainability Report.

Capital and Material Topics

Natural Capital and  
Climate Change 

•  Managing Environmental Impacts                
•  Carbon Abatement and Offsetting
•  Energy Efficiency of Operations
•  Ecosystems and Biodiversity
•  Renewable and Alternative Energy
•  Water Management
•  Waste Management

Human Capital and  
People Connect

Innovation

•  Talent Attraction and Retention
• 
•  Health and Safety
•  Employee Diversity
•  Labour Management

Intellectual Capital  
and Innovation 

• 

Innovation and Technology

Manufactured Capital  
and Product Stewardship 

•  Raw material security
•  Security and asset protection
•  Asset Utilisation and Reliable Operations
•  Digital Inclusion
•  Managing Systemic Risks from 

Technology Disruptions
•  Data Privacy and Security

Financial Capital  
and Credit Rating 

•  Economic Performance

Social and Relationship Capital  
and Value Creation 

•  Supply Chain Management
•  Customer Satisfaction
•  Community Development

168

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Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshRISK AND GOVERNANCE

Nikhil R.  
Meswani

Hital R.  
Meswani 

Harish  
Shah

Laxmidas  
V. Merchant

P.M.S.  
Prasad

Srikanth  
Venkatachari

K. R. Raja

Reliance Group’s Enterprise Risk Management 
framework with its consistent and systematic 
approach for identifying and managing risk, both 
at the strategic and operational levels enabled 
your organisation to continue on its growth path. 

Deep culture of Risk Management that the 
organisation has achieved over the past years,  

based on clear accountabilities of risk and control 
and continuous control monitoring enabled by 
technology across the three Lines of Defense 
and backed by ongoing management processes 
including oversight by Board of Directors has 
enabled Reliance to mitigate risks including the 
risk triggered by the black swan event –  
the COVID-19. 

ENTERPRISE RISK MANAGEMENT
Reliance Risk Management Framework 
was stress tested by the black swan 
event and the outcomes are encouraging. 
Over a number of years, Reliance has 
matured its Risk Management Framework 
which identifies, manages, monitor and 
reports both, the key risks and also the 
newly emerged risks - that can impact 
achievement of its strategic objectives. 
Reliance’s Risk Management Framework 
is founded on sound organisation design 
principles and is enabled by effective 
use of technology.  The Company’s risk 
management is customised for business 
segments and functions and has three 
layered organisational structure to enable 
effective management and governance of 
key risks and emerging risks.

Reliance’s Risk Management Framework 
is designed to avoid incidents and 
maximise business outcomes by enabling 
the management to:

•  Understand the risk environment and 

assess the potential exposure.

•  Manage overall potential exposure and 
determine risk mitigation strategies.

•  Monitor the effectiveness of the 

risk management.

•  Enhance controls and improve 

wherever necessary.

•  Report across the management chain 

all the way up to the Board on a 
periodic basis.

The Risk Management Framework covers 
risk management activities at three levels:

1.  Day-to-day Risk Management – this 

includes identification and mitigation of 
risks by the management and staff at our 
entities, assets and functions.  

This is executed as an embedded 
component in the Operating 
Management System, Financial 
Management System and People 
Management System.

2.  Business and Strategic Risk 

Management – this is executed by 
business, function and Group leadership. 
It also results in integration of risks 
with key business processes such 
as strategy, planning, performance 
management, resource allocation and 
project appraisal.

3.  Oversight and Governance – the Board, 

Executive Committees, Group and 
functional leadership provide oversight 
to the identification and management 
of the most significant risks and are 
also responsible for improving the 
Risk Management Framework and 
ensuring compliance.

170

The organisation structure at Reliance 
specific to risk management is fortified with 
three Lines of Defense (LOD) and three 
layers of governance. The company has 
implemented a three LOD model who are 
collectively responsible to exercise risk 
management activities. They are as follows:

•  The Business / Process Managers
•  The Risk Management Function
•  The Internal Audit and Management 

Assurance Function

The Board provides oversight 
through various risk and executive 
committees listed below:

1.  Board and its committees:
•  Risk Management Committee
•  Audit Committee
•  Stakeholder Relationship Committee
•  CSR and Governance Committee

•  Finance Committee
•  HR, Nomination and 

Remuneration Committee

2.  Executive Committees:
•  Group Operational Risk Committee
•  Group Financial Risk Committee
•  Group Audit and Disclosure Committee
•  Group Compliance Committee
•  Group People Committee

3.   Business Risk and Assurance 

Committees (BRAC) which meet on a 
monthly basis for Business  and Strategic 
Risk Management.

4.   Business and Functional Leaders: 

Functional assurance and 
monitoring an on-going basis and 
weekly LOD meetings.

Leveraging Technology for Risk 
Management and Assurance
Reliance leverages technological 
advancements to support the Risk 
Management Framework and it has 
significantly matured across all 3 major 
business segments. New businesses 
also adopt leading risk management 
technologies, processes and the 
experience available in the Group to 
manage the risks better. Reliance uses a 
Group level Management System (RMS), 
thus creating a common risk language to 
facilitate risk awareness across all in the 
organisation. A robust ERP system, data 
analytics capabilities and Governance, Risk, 
Compliance and Audit (GRCA) tools are 
used for risk management process.

The key risks discussed below, separately or in combination, could have a material adverse effect on the implementation of our strategy, 
our business, financial performance, results of operations, cash flows, liquidity, prospects, shareholder value and returns and reputation. 

RISK AND RESPONSE:

1)  STRATEGIC AND COMMERCIAL RISKS
Commodity prices and markets:
Risk: Companies are experiencing significant demand 
destruction due to the cessation of business activities on 
account of lockdown due to COVID-19.

Further, external market conditions, especially, prices of  
crude oil, natural gas and downstream products have a direct 
impact on Reliance’s financial performance. These prices are 
affected by supply and demand, both globally and regionally. 
Factors that influence fluctuations in crude prices and crude 
availability include operational issues, natural disasters, and 
political instability including geopolitical risks, economic 
conditions and Government pricing policy of petroleum 
products among others.

Cybersecurity risk
Risk: COVID-19 has forced organisations across the board to 
embrace practices such as social distancing, remote working 
and increase the adoption of new technologies. These factors 
have created an ideal situation for cyber criminals to attack 
IT infrastructure and launch a range of hacking strategies like 
malware, ransomware, phishing emails among others.

Risk Response: Reliance exports its products to diverse geographical locations 
so that the risk of non-evacuation is mitigated with minimal adverse effect.

Since Reliance operates an integrated hydrocarbon business, some of these 
risks are offset by gains in other parts of the Group’s integrated hydrocarbon 
business. 

The risk of non-availability of crude and feedstock is actively managed by 
sourcing crude from multiple geographies (Asia, the Middle East, West Africa, 
Latin/ South America, North America and North Africa) using short-term and 
long-term purchase contracts and locking prices. 

In order to hedge the exposures arising from commodity price fluctuations, 
Reliance has a robust Commodity Risk Management Policy and Framework that 
ensures the risk remains within manageable levels.

Risk Response: Reliance has strengthened and continues to strengthen its 
capabilities to defend itself against existing and emerging cyber security 
threats like phishing attacks, DDOS attacks and malware, combining detection 
tools with cyber threat intelligence to protect the systems.

It uses Continuous Improvement Programs which ensures that digital 
transformation takes into consideration Next Generation Cyber Security 
Architecture which is based on Defense-in-depth (DiD) strategy having 
enhanced prevention, detection and correction capabilities to mitigate 
cybersecurity threats at every layer of the IT landscape. 

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Cybersecurity risk (Contd.)
Further, Reliance continues to focus on large scale digital 
transformation and hence it also exposes it to increased 
cyber risks. A digital security breach or disruption to digital 
infrastructure, due to intentional or unintentional actions, such 
as cyber-attacks, data breaches or human error could have 
a serious impact on business. This impact could include loss 
of process control, impact on business continuity or damage 
to assets and services, harm, to the environment, the loss 
of sensitive data or information, legal and regulatory non-
compliance, reputational damage as well as revenue loss. 
Data Privacy Risk
Risk: The Government introduced the Personal Data Protection 
Bill, 2019, in the Parliament, which would create the first cross-
sectoral legal framework for data protection in India. While 
currently in India, the data privacy requirements are governed 
by the Information Technology Act 2000, amendment 2008.

Due to COVID-19, regulations will require companies to put 
in place processes, policies and infrastructure for collecting 
personal information about medical condition of employees, 
vendors visiting our premises and other visitors. Significant 
cost and effort will be expended in complying with statutory, 
regulatory or contractual restrictions with respect to collection of 
data, its storage, its security and dissemination to manage data 
privacy risk.

Thus, data privacy laws are increasing the imperatives to 
protect personal information of individuals. Citizens and 
Governments across the globe continue to face data scandals 
and data breaches. This has transformed the way that citizens, 
governments and organisations think about data privacy 
globally. 
Customer Experience and Retention
Risk: Digital Services has now 387.5 million customers on the 
back of an innovative customer acquisition strategy. Along with 
expansion of its current customer base, customer retention 
and experience are of utmost importance for Digital Services 
to generate sustainable business performance and return on 
its investments. Digital Services is committed to deliver on a 
differentiated customer experience and constant endeavour is 
to proactively mitigate any such risks that may weaken it’s value 
propositions, brand and customer loyalty.

Also, Reliance has implemented strong and intelligent monitoring and response 
capabilities to protect Reliance’s Information and Information Assets. To 
mitigate this risk further, Reliance has conducted extensive awareness sessions 
about cybersecurity threats, increased use of big-data, machine learning and 
digital forensic capabilities to monitor these threats.

In order to ensure and demonstrate preparedness, Reliance has obtained 
external global certifications like ISO 27001, PCI DSS 3.2 (Payment Card 
Industry Data Security Standard).

Risk Response: Reliance is constantly evolving its Data Protection Policy which 
are not only compliant with Indian regulations but are based on global best 
practices and standards to allay any personal data privacy concerns. Reliance 
group continues to upgrade its Data Privacy Framework and has adopted the 
‘Privacy by default’ principles in its approach to data privacy i.e., privacy of 
data and information is upheld first by default and embedded across the entire 
data lifecycle. Employees’ consent management process is established, and 
explicit consent is being taken for services provided to a third party. Enhanced 
practices are in place to ensure protection of personal data while sharing it with 
third parties. Identified applications which store personal data are adequately 
secured. Besides, data privacy awareness campaigns are conducted on an 
ongoing basis. 

Risk Response: With onset of COVID-19, Digital Services adopted Work from 
Home (WFH) policy for most of its staffs and proactively engaged with local 
authorities for smooth passage of resources to provide uninterrupted  
services to its customer base. Other steps taken were: deployment of  
JioPOS Lite for mobile recharges, limited hours store operations in few 
rural and semi urban areas, shift to virtual call center for customer support, 
enhancing network capacity for better indoor coverage in residential areas and 
above all continuous drive for improvement in quality of service resulting in 
better customer experiences. 

Further, to ensure sustained customer value proposition, Digital Services’ 
strategic and risk framework encapsulates the following mitigations/plans to 
deliver next generation digital services:

1.  Expand Digital Services product offerings to diversify revenue sources and 

customer base on the back of pan-India penetration.

2.  Continual investments in operational excellence and network infrastructure 

to deliver superior customer experience.

3.  Digital Services Prime Membership Program which offers most competitive 
monthly tariff plans in the industry, other attractive deals and offers from 
both itself and its partners to ensure retention and loyalty. 

4.  Digital Services pricing and tariff strategy focuses on continuous 

innovation on products/service offerings keeping various customer 
segment needs, requirements and affordability. The offerings are always 
benchmarked with best value and quality service assurance vis-à-
vis competition.

2)  SAFETY AND OPERATIONAL RISKS
Health, Safety and Environmental (HSE) risks in Operations
Risk: HSE risks include the effects of natural disasters (floods, 
earthquakes, among others and safety lapses on human capital. 
The nature of our operations especially in the hydrocarbon sector 
exposes us, our employees and the society, to a wide range of 
health, safety, security and environment risks due to the geographic 
location and technical complexity of operations. 

Various HSE regulations across geographies regulate Reliance’s 
business of Exploration & Production of oil and gas, and their 
further refining and processing. A major HSE incident, such as fire, 
oil spill and security breach, can result in loss of life, environmental 
degradation and overall disruption in business activities. 

Safety and Environmental risks during Transportation
Risk: With most crude being supplied to Reliance by sea vessel, 
road and pipeline and the overwhelming majority of refined 
products being exported by sea, Reliance faces the risk of HSE 
incidents, oil spills leading disruption to business activities.

Events like technical integrity failure, natural disasters, extreme 
weather, human error and other adverse events or conditions could 
lead to loss of containment of hydrocarbons or other hazardous 
materials, as well as fires, explosions or other personal and process 
safety incidents during transportation by road, sea or pipeline.

Thus, Reliance is exposed to a complex and diverse range of 
marine risks, including exploration vessels, oil tankers, chemical 
tankers, gas tankers, dry cargo vessels and Reliance is operating 
a fleet of tugs port service vessels and operations of port and 
terminal infrastructure. 

Physical Security and Natural Calamity risks
Due to the geographical presence and nature of its business 
operations, Reliance is susceptible to hostile acts such as terrorism 
or piracy which could harm the Company’s people and disrupt 
its operations. Some of Reliance’s sites are subject to natural 
calamities such as floods, cyclones, lightning and earthquakes.

Failure to respond quickly or to be perceived as not responding 
fast enough, in an appropriate manner to either an external or 
internal crisis, could disrupt its business and operations severely 
and also damage reputation. The impact of such disruption can be 
prolonged and severely impact Reliance’s business and operations 
if it is unable to restore or replace critical capacity to the required 
level within an agreed timeframe.

Risk Response: Reliance’s HSE policy reiterates our value that ‘Safety of 
persons overrides all production targets’ and that we believe that all injuries, 
occupational illnesses as well as safety and environmental incidents are 
preventable.

Reliance has a state-of-the-art dedicated Safety and Operational Risk 
(S&OR) function which provides oversight on safety and operational risk 
exposures, periodically conducts risk assessments and reviews through 
competent multidisciplinary team, to provide independent assurance 
on the conformance to the Operating Management System. These risks 
across Reliance’s wide spectrum of businesses in the hydrocarbon sector 
are managed through various embedded controls at multiple levels of the 
hydrocarbon value chain.

The safety operational risk process has matured across hydrocarbon 
entities and the entity risk registers are periodically reviewed and updated. 
Risk understanding is cascaded through regular risk communication to 
stakeholders at both leadership and asset facing levels. It ensures that all 
employees strive for excellence in their own personal safety and the safety 
of others including employees, contractors, customers and the communities 
within which Reliance operates with no harm to environment. 

Risk Response: Reliance has a strong vessel vetting and incident monitoring 
and emergency response system.

Using an augmented ship vetting program, all vessels contracted to carry 
Reliance cargo are screened based on risk rating prior to its induction. For 
incident response in shipping, formal documentation and cascading have 
been completed.

Reliance has an improved and advanced controls framework for road 
transportation which is efficiently run in collaboration with Reliance’s 
contractors. Reliance supports the contractors in accessing quality training 
for their drivers and risk mitigation measures during the journey. Reliance has 
supported capacity building in the key areas impacting transportation safety, 
like: defensive driving training, route hazard mapping and real-time tracking. 
A dedicated state-of-the-art emergency response center can provide 
emergency response to transporters in the country including transportation 
through contractors. Reliance’s contractors can use these in an integrated 
way to deliver safe operations while on contract with Reliance.

Risk Response: Global Corporate Security (GCS) is a distinct function of 
Reliance mandated to de-risk, safeguard and secure the Company by 
harnessing expertise from across the spectrum and help Reliance maintain 
a proactive posture by continuously monitoring and assessing emerging 
threats, vulnerabilities and risks to manage its physical security. Further, 
Reliance maintains a best in class detailed disaster recovery, crisis and 
business continuity management plans to respond to natural calamities, any 
disruption or incident. 

The businesses are provided assurance on an ongoing basis by GCS with 
respect to the management of security risks affecting its people, assets and 
operations. It actively monitors the threat landscape to prevent or mitigate 
risks using a ‘de-risking’ framework, ensuring safe operations and business 
continuity.

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Physical Security and Natural Calamity risks (Contd.)
Another natural calamity, the coronavirus pandemic (COVID-19), is 
an unprecedented event in the history of the world and has created 
humongous challenges for mankind and enterprises. The emerging 
risk arising out of social distancing, national lockdown, uncertainty 
in environment, demand contraction, government intervention 
(ranging from encouraging certain business to indirect stoppage of 
goods and services) – has overshadowed the last couple of week 
out of the entire year.

Continuous application of pre-emptive mitigation measures, proactive 
engagement with concerned stakeholders and sustained relationships with 
sovereign agencies continue.

Reliance Foundation has been actively involved in India’s war against 
COVID-19. The health of our employees and their family is of utmost priority 
and we have throughout the pandemic supported our employees through 
different means including provision of emergency medical response. 
Company ensured the availability of essentials by swiftly enhancing its 
capability to deliver beyond stores and ensured adequate supplies to 
partner Kirana Stores along with direct pickup from farmers.

3)  COMPLIANCE AND CONTROL RISKS
Regulatory compliance risks 
Risk: COVID-19 has led the government to announce a range 
of notifications which companies needs to adopt swiftly and 
effectively.

The evolution of the regulatory environment globally and 
at home, the Government of India’s ambition for reforms 
and transparency have resulted in increased regulatory 
scrutiny that has raised the bar with regards to regulatory 
compliance. This requires the alignment of corporate 
performance objectives, while ensuring compliance with 
regulatory requirements. 

“Governance” has been expanded to cover more laws, that 
companies would be expected to comply with such as SEBI 
changes to Governance policy, Ministry of Corporate Affairs 
National Guidelines on Responsible Business Conduct.

Risk Response: While Reliance recognises that meeting all applicable regulatory 
requirements can be challenging, it has a comprehensive and digitally enabled 
compliance management framework which is enhanced on an ongoing basis to:

Understand changes to regulatory standards, in a timely manner and integrate 
these changes in the business strategy, risks, compliance processes, controls;

Assign single point of accountability with appropriate responsibility matrix 
cascading till the lowest level of organisation with oversight linked back to the 
committee of the Board of Directors. 

To reduce risks associated with fraud, bribery and corruption, further controls have 
been put in place, awareness has been enhanced and training for all employees 
has been made mandatory. 

COVID-19 instigated regulatory changes across legislative bodies were also 
tracked and integrated within reliance compliance management system by a 
dedicated team of multidisciplinary competent people including lawyers, Company 
Secretaries, Chartered Accountants with zero tolerance tone from the Board of 
Directors. 

4)  FINANCIAL RISKS
Treasury risks
Risk: Treasury risks include, among others, exposure to movements 
in interest rates and foreign exchange rates. Reliance also 
maintains sufficient liquidity, buffer to be able to meet all its financial 
commitments on due dates and is not forced to obtain funds at higher 
interest rates. It has access to markets worldwide and uses a range of 
products and currencies to ensure that its funding is efficient and well 
diversified across markets and investor types.

Interest Rate risk 
Reliance borrows funds from domestic and international markets to 
meet its long-term and short-term funding requirements. It is subject to 
risks arising from fluctuations in interest rates.

Foreign Exchange risk 
Reliance prepares its financial statements in Indian Rupee, but most 
of the payables and receivables of hydrocarbon business are in US 
Dollars, minimising the cash flow risk on account of fluctuations in 
foreign exchange rates. Reliance avails long-term foreign currency 
liabilities (primarily in USD, EURO and JPY) to fund its capital 
investments. Reliance also avails short-term foreign currency liabilities to 
fund its working capital.

Risk Response: All long term liabilities which are due for maturity in FY 
21 have already been refinanced and the company continues to maintain 
enough liquidity buffer to meet additional demands that may emerge on 
account of COVID-19 crisis. 

The interest rate risk is managed through financial instruments available to 
convert floating rate liabilities into fixed rate liabilities or vice versa and is 
aimed at reducing the cost of borrowings. 

Foreign exchange risk arising from mismatch of foreign currency 
assets, liabilities and earnings is tracked and managed within the Risk 
Management Framework. The foreign exchange market is highly regulated 
and Reliance ensures compliance with all the regulations.

EMBRACING CHANGE AND CONTINUOUS IMPROVEMENT
Reliance’s ability to withstand the impact of the risks was bolstered by its robust Risk Management Framework. It helped us to preempt 
scenarios, respond in time and is providing us with the fortitude to withstand pressure. As we go through the VUCA (Volatile, Uncertain, 
Complex and Ambiguous) world, we have an enhanced risk refresh cycle both in terms of its periodicity and intensity. Teams are being 
trained to be future-ready, harnessing technological support and match with emerging domain knowledge. The GRCA team has also 
demonstrated its capability to deliver through technology tools, in remote working scenario. Process mining tools are being deployed 
to help enhanced real-time monitoring of process, controls and compliances. We shall now perform what-if analysis, predictive scenario 
building, use of external risk proxies and indices in data analytics and machine learning with more periodicity and intensity in the risk 
management process for key risks and emerging risks. 

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Winner of Future Ready Factory Award by 
Frost and Sullivan

Winner at 18th Annual Greentech  
Safety Award

Winner of Golden Peacock Environment 
Management Award

LEADERSHIP
•  Shri. Mukesh D. Ambani was recognised 

as the Iconic Business Leader of 
the Decade at the Indian Business 
Leader Awards (IBLA).

•  Smt. Nita Ambani became the first Indian 

to be honoured and elected to the 
Board of The Metropolitan Museum of 
Art at New York.

•  Smt. Nita Ambani has been named 
among the top-10 iSportconnect’s 
Influential Women In Sport 2020 by the 
largest global private network of Sport 
Business Executives.

•  RIL retains No. 1 Indian company 
tag in Forbes magazine’s ‘Global 
2000 – The World’s Largest Public 
Companies’ list for 2019.

•  RIL has become the first Indian private 
company to top the Fortune India 500 
List of largest corporations.

TECHNOLOGY, PATENTS, R&D 
AND INNOVATION
•  Awarded for exceptional presentation 
in UNIPOL PE Global Technology 
Conference 2019 in USA.

•  DTA refinery was awarded “India 
Manufacturing Excellence Award 
2019” in High Platinum Category 
& Future Ready Factory Award by 
Frost and Sullivan.

•  Hazira Manufacturing Division was 
conferred highest Platinum Award 
along with Future Ready Factory 
certificate in Process Sector, Mega Large 
Business category.

•  Won National Awards for Manufacturing 

Competitiveness (NAMC) by 
International Research Institute for 
Manufacturing (IRIM).

176

•  Received the Federation of Indian 

•  Reliance Retail received Golden 

Petroleum Industry (FIPI) Innovator of 
the Year Award for Development and 
Commercialisation of Low-Cost Anti-
Coking and Sulfiding Additive from DSO 
– a by-product of LPG Merox.

RETAIL
•  Reliance Retail received the Annapoorna 
Food Retailer of the Year Award 2019 
conferred by Retailers Association of 
India (RAI) in association with Federation 
of Indian Chamber of Commerce and 
Industry (FICCI).

•  Marks & Spencer Reliance JV was 
recognised among the top 75 ‘Best 
Workplaces for Women’ in India and 
highest ranked retailer in ‘India’s Best 
Companies to Work For’ as per Great 
Places To Work (GPTW) Institute.

•  Reliance Digital was selected as India’s 
only Electronics Retail Superbrand for 
2019-20 by The Superbrands Company.

•  Reliance Retail featured in the Global 
100 Top Retailers – the only Indian 
company to do so.

•  Reliance Retail has topped the 

list of 50 fastest growing retailers 
globally in Deloitte’s Global Powers of 
Retailing Report, 2020.

Reliance Digital received:

• 

•  ET Now Awards 2019 – Best use 
of Social Media Marketing for  
“Digital India Sale”.
Indian Retail Awards 2019 – National 
Retailer of the Year by Franchise India.
Indian Retail Awards 2019 – CDIT & 
Electronics Retailer of the Year by 
Franchise India.

• 

Spoon Award at India Retail Forum by 
IMAGES Group for:
•  Most Admired Category Performer of 

the Year across 3 categories.

•  Most Admired Brand Retail 
Partnership of the Year for 
partnership with Daawat and Parle.

•  Reliance Fresh and Reliance SMART 

won 4 Awards at ET Now World Digital 
Marketing Congress Global Digital 
Marketing Awards.

•  Reliance Fresh and Reliance SMART won 
3 Awards at ET NOW Global Awards for 
Retail Excellence.

DIGITAL SERVICES
•  Reliance Jio won the ‘Best Data Service 
Innovation – Emerging Market’ at Global 
Carrier Awards.

•  Reliance Jio won Gold Award for 

Excellence in Innovation in Technology 
Industry at Asia Pacific Stevie.
•  JioPhone was adjudged as ‘Mobile 

Device Innovation’ at Global 
Telecom Awards.

•  Jio was recognised as ‘Best LTE Service 
Provider’ and JioPhone as ‘Handset 
Innovation of the Year’ at Asia’s Telecom 
Excellence Awards.

•  JioTV won the ‘IPTV Innovation Award’ 

at World Communication Awards.

•  Reliance Jio was named as ‘Champions 
of Rural Market’ by Economic Times.
•  Reliance Jio was awarded for ‘Excellence 
in Leveraging HR Technology’ at SHRM 
Excellence Awards.

•  Reliance Jio was rated as Strongest 
Brand in India by Brand Finance.
•  Jio was ranked 2nd in India’s Most 
Influential Brand list by Ipsos.

•  Jio was named as India’s Most Valuable 
Brands (10th) by Kantar Millward Brown.
•  Reliance Jio was awarded as ‘Marketer 

JobBuzz Workplace 2025 Conclave and 
Expo Den”, 2019.

•  Won two gold awards for “Best 

of the Year’ by The International 
Advertising Association’s (IAA).

•  JioSaavn was adjudged as ‘Best Music 

App’ at Drivers of Digital Awards.
•  JioInteract won ‘Best Innovation in 
Mobile Marketing’ at Indian Digital 
Marketing Awards (IDMA) 2019.

•  Reliance Jio was named as ‘Winner – 
Leading Practice in Talent Acquisition’ 
by People First.

•  Reliance Jio was awarded as ‘Best 
Video Distribution Platform’ by 
Economic Times.

MEDIA
•  CNN News18 won the Exchange4media 
News Broadcasting Awards (ENBA) 
Awards 2019 for “Best early prime 
show (English): Viewpoint”, and 
“Best late prime time show (English): 
News Epicentre”.

•  CNBC Awaaz won the ENBA Awards 
in 2019 for “Best News Channel of 
the year – Hindi”.

•  CNBC TV18 won the ENBA Awards 2019 
for “Best Business Programme in English 
(India Business Hour)”, “Best Anchor 
– English – Shereen Bhan”, and “Best 
News Channel of the year – English”.
•  Entertainment subsidiary Viacom18 won 
“Creative Company of the Year” at the 
2019 ABBY Awards.

•  Moneycontrol won the ACEF Global 

Customer Engagement Awards – Most 
Admired Mobile App Gold, 2018.

•  Andhadhun won the National Award for 

“Best Hindi Film”, 2018.

HUMAN RESOURCES
•  L&D VMD team won “Diamond” Award at 

State level HR/CSR convention.

•  L&D VMD team bagged “Par Excellence 

Award” at NCQC 2019, Varanasi.
•  RIL’s culture of open communication 
and enabling leadership won it the 
Corporate Recognition Award 2019 
— the highest corporate honour from 
Toastmasters International.

•  Runners-up in the “Happiest Workplace” 

and “Best New-Age Employer in 
Conglomerates” categories in “Times 

Corporate University” and “L&D Team 
of the Year” and three silver awards for 
“Best Induction Training Program”, “Best 
Mobile Learning Program” and “Best 
Blended Learning Program”, at the TISS 
Leap Vault CLO Awards 2019.

•  Reliance TUP 4.0 awarded the 2nd Most 
Prestigious B-School Competition by 
Dare2Compete Awards.

ENERGY AND WATER 
CONSERVATION / EFFICIENCY
•  Won the 13th CII National Award for 

Excellence in Water Management 2019, 
in heavy industry category.

CAPITAL RESOURCES
•  Reliance was awarded as Best Issuer 

(Corporate) – South Asia by The Asset, 
Asia’s leading financial publication for 
issuers and investors.

•  RIL’ became the first non-European 
domiciled borrower and the first 
Asian corporate to enter a deal of 
EUR 405 million which was awarded 
Schuldschein of the year by Global 
Capital, a leading financial publication 
for issuers and investors.
‘Best ECA-backed Telecoms Finance 
Deals of the Year’ by Trade and Export 
Finance (TXF) for its K-Sure supported 
ECA financing of US$600 million and 
JPY 15.90 billion.

• 

HEALTH, SAFETY AND 
ENVIRONMENT
•  Awarded ‘Winner’ for outstanding 

achievement in field of Environment 
Management in Textile Sector 
at 19th Annual Greentech 
Environment Award 2019.

•  Awarded ‘Winner’ at 18th Annual 
Greentech Safety Award 2019 
for persistent commitment in the 
field of Safety.

•  Recertified “Green Fiber” Recycler 
by Control Union, Netherlands for 
the fibre produced at Barabanki 
Manufacturing Division.

•  Reliance received ‘Golden Peacock 

Environment Management Award, 2019’ 
for Vadodara Manufacturing Division.

•  Awarded “Energy and Environment 

Foundation Global Safety Award 2020”.
•  HMD’s Antiretroviral Treatment centre 
was declared the ‘Best ART Centre in 
Low Load Category’ by the Information 
Education & Communication division, 
Gujarat State AIDS Control Society, 
Health & Family Welfare Department, 
Government of Gujarat.   

•  DTA Refinery won International Safety 
Award by British Safety Council, UK.

•  Reliance received ‘Greentech 

Environment Award-2019’ for Nagothane 
Manufacturing Division.

•  RIL’s Medical Services team received 
the innovative best practices at RIL, 
Bharat Electronics Limited Award for 
best scientific paper and Young Scientist 
Award at the National Conference on 
Occupational Health – OCCUCON 2020.

CORPORATE SOCIAL 
RESPONSIBILITY
•  Reliance Industries Limited was 

awarded the Golden Peacock Award for 
Corporate Social Responsibility 2019 
for improving the livelihoods of farmers, 
fisher-folk and livestock owners through 
information services.

•  Reliance Foundation’s Machli app 

won the “Application for Social Good” 
Award at the 10th AEGIS Graham 
Bell Awards 2019.

•  Reliance Foundation’s Jal Shakti 
Abhiyan campaign won two gold 
International Advertising Association 
(IAA) Olive Crown Awards 2020 under 
“Events” and “Corporate Crusader of the 
Year” categories.

•  Reliance won the Confederation of 

Indian Industry (CII) National Award for 
Excellence in Water Management, 2019, 
in the “Beyond the Fence” category.
•  RIL bagged the Mahatma Award, 2019, 
under the category for Excellence in 
Corporate Social Responsibility.

•  Reliance Foundation wins the ACEF 8th 
Asian Leaders Award, 2019, for Disaster 
Response during Kerala floods in 2018.

•  Reliance mentored Farmer Producer 

Organisations in Agar, Madhya Pradesh 
and Kamareddy, Telangana were 
conferred with Samunnati and the ET 
FPO Awards for their Best Performance 
in West and South Regions respectively.

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GLOSSARY 

Term

Sr. 
No

Meaning

Reliance Foundation Winners at 
CII National Award

Reliance Foundation Winners at 
Olive Crown Awards

RIL Winning Golden Peacock  
Award for CSR

•  Reliance mentored Saurashtra 

Swanirbhar Khedut Producer Co. Ltd. 
was awarded “FPO of the Year in 
Agriculture-2019” under Mature and 
Emerging category.

•  Reliance Foundation received the “Best 
Innovative CSR Project Award 2019” by 
UBS Forum for improving the livelihoods 
of marine fishermen in India through 
information services.

•  The Dahej Manufacturing division’s 

CSR team won the 4th “Ek Kaam Desh 
Ke Naam” Exceed Award for its CSR 
initiative ‘Women empowerment through 
skilling: Transforming human into 
Human Resource’.

•  Sir H.N. Reliance Foundation Hospital 

and Research Centre won FICCI 
Social Initiative Awards 2019 in the 
Corporates & Healthcare Service 
Providers Category.

•  The surgeons of Sir H.N. Reliance 
Foundation Hospital and Research 
Centre were honoured with Best Critical 
Care for Patients Award at the Emirates 
Critical Care Conference in Dubai.

•  Sir H.N. Reliance Foundation Hospital 
and Research Centre awarded Times 
Healthcare Leaders of Medicine and 
technology awards 2020 for Best 
Multi Speciality Hospital, Best Hospital 
in Cardiac Science, Best Hospital in 
Gastroenterology, Best Hospital in 
Oncology and CEO of the year.
•  At Economic Awards 2020, Sir H.N. 
Reliance Foundation Hospital and 
Research Centre received best 
national hospital award for Cardiology, 
Excellence in CSR at National Level 
and best Multi Speciality hospital at 
Regional level.

•  Sir H.N. Reliance Foundation Hospital 
and Research Centre won Navbharat 
Healthcare summit awards 2020 for Best 
Healthcare Leadership.

SUSTAINABILITY
•  Apex India Environment Excellence 

Award 2019 under Platinum Category for 
Dahej Manufacturing Division, Silvassa 
Manufacturing Division and Hoshiarpur 
Manufacturing Division.

•  RIL’s Hoshiarpur Manufacturing 

Division won ‘FICCI ‘Chemicals and 
Petrochemicals Awards 2019’ for “Most 
Environment-Friendly Company in 
Petrochemicals”.
‘GHKC – GreEnv Contest-2019’ for 
Silvassa Manufacturing Division.
•  Hoshiarpur manufacturing division 

• 

achieved the distinction of being the 
first polyester yarn manufacturing site in 
India to receive the coveted ‘GreenCo 
Gold rating’ by CII.

•  Received Bronze in ‘Asia’s Best 

Community Reporting Award’ at Asia 
Sustainability Reporting Awards.

QUALITY
•  PTD Parakram QC Team, Kaizen Lean 
QC Team of QAD and “Quality Circle- 
Warriors” from UB2 Plant won “Excellent 
Award” at NCQC 2019, Varanasi.
•  RIL’s ship Relgas Isheta was awarded 
a Blue Flag for participating in the US 
Coast Guard’s AMVER (Automated 
Mutual Assistance Vessel Rescue 
System) programme.

1

2

3

4

5

6

7

8

9

Big-box retail chain

Phygital

Glocalised

Omni-channel

FTTH

Edge computing

A big-box store is a physically large retail establishment, usually part of a chain of stores. The term 
sometimes also refers, by extension, to the company that operates the store.

Phygital marketing is a blended customer experience where digital applications relate to the physical world 
and actual space of the customer journey. Most often, phygital experiences are immersive, interactive real-
time experiences that offer immediate transactions and/or engagement.

Reflecting or characterised by both local and global considerations.

Omni-channel is a cross-channel content strategy that organisations use to improve their user experience 
and drive better relationships with their audience across points of contact. It is a multi-channel approach 
that provides the customer with an integrated customer experience.

Fiber-to-the-home (FTTH) is the delivery of a communications signal over optical fiber from the operator's 
switching equipment to a home.

Edge computing is a distributed computing system that brings computation and data storage closer to the 
location where it is needed, to improve response times and save bandwidth.

Over-The-Top (OTT)

An over-the-top media service is a streaming media service offered directly to viewers via the Internet.

Downstream

Upstream

10

Complexity index

The downstream commonly refers to the refining of petroleum crude oil and the processing and purifying 
of raw natural gas, as well as the marketing and distribution of products derived from crude oil and  
natural gas.

The upstream includes searching for potential underground or underwater crude oil and natural gas fields, 
drilling exploratory wells, and subsequently drilling and operating the wells that recover and bring the 
crude oil and/or raw natural gas to the surface.

The Complexity index is a measure to compare the secondary conversion capacity of a petroleum refinery 
with the primary distillation capacity. The index provides an easy metric for quantifying and ranking the 
complexity of various refineries and units.

11

Gross Refining Margin (GRM)

GRM is the difference between crude oil price and total value of petroleum products produced  
by the refinery.

12

13

Crude throughput

Crude throughput is the total amount of crude that is processed in the refinery.

Refinery Off-Gas Cracker (ROGC) ROGC is a petrochemical unit that uses the gas generated as a byproduct  

of refining operations.

14

Petcoke gasification

A process for converting petroleum coke (petcoke) and other refinery waste streams and residuals into 
power, steam, and hydrogen for use in the production of cleaner transportation fuels.

15

HVAC systems

A Heating, Ventilation and Air Conditioning (HVAC) system is a heating and cooling system that uses 
dampers or valves to heat or cool only the designated areas.

16

HSE Compliance Standards

Health, Safety, Environment (HSE) Compliance Standards establish the minimum requirements to meet 
corporate expectations for the management of Health, Safety and Environmental aspects.

17

LCA studies

18

ETP

Life Cycle Assessment (LCA) is the systematic analysis of the environmental impact of products during their 
entire life cycle.

Effluent Treatment Plant (ETP) is a process design for treating industrial waste water for its reuse or safe 
disposal to the environment.

178

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Reliance Industries Limited  Integrated Annual Report 2019-20Notice Financial  StatementsGovernance Management  ReviewCorporate  OverviewManagement Discussion and Analysis (contd)Naye India Ka Naya JoshBusiness Responsibility Report

INTRODUCTION
At Reliance Industries Limited (RIL), 
sustainability is viewed as environmental 
and social responsibility, which allows 
the Company to deliver on stakeholder 
expectations. RIL continues to communicate 
the Company’s obligations and 
performance to all its stakeholders through 
its Business Responsibility Report (BRR).

As a responsible corporate citizen, RIL 
continues to actively engage with all its 
stakeholders to drive their growth for all. 
The Company believes in accelerating 
India’s transition to a knowledge economy 
and continues its efforts to create value for 
India by elevating the quality of life across 
the entire socio-economic spectrum. 

This report conforms to the Business 
Responsibility Reporting (BRR) requirement 
of the Securities and Exchange Board of 
India (Listing Obligations and Disclosure 
Requirements) Regulations, 2015  
(SEBI LODR) and the National Voluntary 
Guidelines on Social, Environmental and 
Economic Responsibilities of Business 
(NVGs) released by the Ministry of 
Corporate Affairs (MCA), Government of 
India. To provide guidance to businesses 
regarding responsible business conduct, 
the MCA released a set of guidelines 
in 2011 called the National Voluntary 
Guidelines on the Social, Environmental 
and Economic Responsibilities of Business 
(NVGs). In order to align the NVGs with 

the Sustainable Development Goals, 
UNGP, new principles called the National 
Guidelines on Responsible Business 
Conduct (NGRBC) were formed in March 
2019. RIL is one of the pioneers to adopt the 
NGRBC guidelines.

The Company publishes its sustainability 
performance in a Sustainability Report, 
which is prepared in accordance with Global 
Reporting Initiative (GRI) standards and is 
externally assured. All the Sustainability 
Reports published till date can be accessed 
at www.ril.com. 

NVG PRINCIPLES

1.  ETHICS, TRANSPARENCY AND 

2. PRODUCT LIFE CYCLE 

ACCOUNTABILITY 

Businesses should conduct and govern 
themselves with ethics, transparency 
and accountability

SUSTAINABILITY 

Businesses should provide goods and 
services that are safe and contribute to 
sustainability throughout their life cycle

3. EMPLOYEES’  
WELL-BEING

Businesses should promote the well-being 
of all employees

4. STAKEHOLDER ENGAGEMENT 
Businesses should respect the interests 
of, and be responsive towards all 
stakeholders, especially those who are 
disadvantaged, vulnerable and marginalised

5. HUMAN RIGHTS 
Businesses should respect and 
promote human rights

6. ENVIRONMENT 
Businesses should respect, protect and 
make efforts to restore the environment

7.  POLICY ADVOCACY 
Businesses, when engaged in influencing 
public and regulatory policy, should do so 
in a responsible manner

8. INCLUSIVE GROWTH
Businesses should support inclusive 
growth and equitable development

9. CUSTOMER VALUE 
Businesses should engage with and 
provide value to their customers and 
consumers in a responsible manner

GENERAL INFORMATION ABOUT THE COMPANY
Disclosures
Corporate Identity Number (CIN) of the Company

Information/Reference sections
L17110MH1973PLC019786

Name of the Company

Registered address

Website

E-mail id

Reliance Industries Limited

3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai 400 021, India

www.ril.com

investor.relations@ril.com

Financial year reported

2019-20

Refining, Petrochemicals (Polymers, Polyester and Fibre Intermediates), Exploration and 
Production of Oil & Gas and Textiles

Sector(s) that the Company is engaged in 
(industrial activity code-wise)

Industrial Group Description
061
192
201

Extraction of crude petroleum
Manufacture of refined petroleum products
Manufacture of basic chemicals, fertilisers and nitrogen compounds, plastic 
and synthetic rubber in primary forms
Manufacture of man-made fibers
Extraction of natural gas
Spinning, weaving and finishing of textile
Manufacture of other textiles

203
062
131
139
As per National Industrial Classification – The Ministry of Statistics and Programme Implementation

List three key products/services that the 
Company manufactures/provides  
(as in balance sheet)
Total number of locations where business activity 
is undertaken by the Company

•  Transportation fuels
•  Polymers 
•  Polyester fibre

International locations:

i. 
  RIL has undertaken business activities in eight international locations (on a standalone basis). 
The major locations include North America, South America, Europe, the Middle East and Asia. 

ii.  National locations:
  RIL has carried out business activities in over 50 domestic locations. The Company’s 

manufacturing divisions are at Barbanki, Dahej, Hazira, Hoshiarpur, Jamnagar, Nagothane, 
Naroda, Patalganga, Silvassa and Vadodara. The Exploration and Production (E&P) units are at 
KG-D6 – Gadimoga. Besides, there are CBM blocks and various regional marketing offices.

Markets served by the Company:

In addition to serving Indian markets, RIL exported to 109 countries worldwide during FY 2019-20.

A detailed Business Responsibility Report based on the National Voluntary Guidelines on Social, Environmental and Economic 
Responsibilities of Business (NVG-SEE) and National Guidelines on Responsible Business Conduct (NGRBC) released  
by the Ministry of Corporate Affairs (MCA), Government of India is available on the Company’s website and can be  
accessed at https://www.ril.com/DownloadFiles/BRR201920.pdf

180

Naye India Ka Naya Josh

181

Naye India Ka Naya JoshManagement  ReviewNotice Financial  StatementsGovernance Corporate  OverviewReliance Industries Limited  Integrated Annual Report 2019-20INDEPENDENT REASONABLE ASSURANCE STATEMENT TO RELIANCE INDUSTRIES LIMITED ON 
THEIR SUSTAINABILITY DISCLOSURES IN THE INTEGRATED ANNUAL REPORT FOR FINANCIAL 
YEAR 2019-20

To the Management of Reliance Industries 
Limited, 3rd Floor, Maker Chambers IV, 
222, Nariman Point, Mumbai 400021, 
Maharashtra, India.

INTRODUCTION
We (‘KPMG in India’, or ‘KPMG’) have been 
engaged for the purpose of providing 
assurance on the selected Sustainability 
disclosures presented in the Integrated 
Annual Report (‘the Report’) of Reliance 
Industries Limited (‘RIL’ or ‘the Company’) 
for FY 2019-20. Our responsibility was 
to provide reasonable assurance on 
the Report content as described in the 
boundary, scope and limitations, as part 
of the Company’s sustainability reporting 
assurance process.

REPORTING CRITERIA
RIL has developed its report based on 
the applicable accounting standards 
and has incorporated the principles of 
the International Integrated Reporting 
Framework () published by the 
International Integrated Reporting Council 
(IIRC) into the Management’s Discussion 
and Analysis section of the Report.

Its sustainability performance reporting 
criteria has been derived from the GRI 
Standards of the Global Reporting Initiative, 
United Nation’s Sustainable Development 
Goals (UN SDGs), American Petroleum 
Institute - The International Petroleum 
Industry Environmental Conservation 
Association (API/IPIECA) Sustainability 
Reporting Guidelines, and Business 
Responsibility Reporting Framework based 
on the principles of National Voluntary 
Guidelines on Social, Environmental and 
Economic Responsibilities of Business 
(NVG – SEE), World Business Council for 
Sustainable Development’s focus areas 
and Accountability’s AA1000APS 2008 
(Principles of Inclusivity, Materiality and 
Responsiveness).

•  Other Frameworks/Initiatives

RIL, has also referred to new and emerging 
frameworks such as National Guidelines on 

182

Responsible Business Conduct (NGRBC), 
Task Force on Climate-related Financial 
Disclosures (TCFD) recommendations, 
United Nations Guiding Principles on 
Business and Human Rights (UNGP), United 
Nations Global Compact (UNGC) Principles, 
Global Recycle Standard (GRS) Version 3.0, 
Natural Capital Protocol, Social and Human 
Capital Protocol, the selected Government 
of India’s National Missions and Transition 
Pathway Initiative (TPI).

•  The selected disclosures on the other 
reporting criteria and frameworks/
initiatives were restricted to those that 
were shared by the Company with KPMG 
and are mentioned in this report.

•  The assurance scope excludes;

•  Aspects of the report other than 

those mentioned above;

•  Data and information outside the 

defined reporting period;

•  The Company’s statements that 

ASSURANCE STANDARDS
We conducted the assurance in 
accordance with

•  Reasonable Assurance requirements of 
International Federation of Accountants’ 
(IFAC) International Standard on 
Assurance Engagement (ISAE) 3000 
(Revised) Assurance Engagements 
Other than Audits or Reviews of 
Historical Financial Information

•  Under this standard, we have reviewed 
the information presented in the report 
against the characteristics of relevance, 
completeness, reliability, neutrality and 
understandability.

BOUNDARY, SCOPE AND 
LIMITATIONS
•  The boundary of assurance covers 

the sustainability performance of RIL’s 
manufacturing divisions, refineries, 
exploration and production in India; 
business divisions such as chemicals; 
fibre intermediates; petroleum; polyester; 
polymers; Reliance Foundation and 
corporate office at Reliance Corporate 
Park, for the period 1st April, 2019 to 
31st March, 2020.

•  The sustainability disclosures covered 
as part of the scope of the assurance 
process were limited to water recycled 
and reused, reduction of energy 
consumption, total number of employees 
at RIL and total man-hours of training 
provided to RIL workforce.

•  The assurance process was limited to 
the selected sustainability disclosures 
at relevant sections in the annual 
integrated report.

describe expression of opinion, belief, 
aspiration, expectation, aim or future 
intention and assertions related to 
Intellectual Property Rights and other 
competitive issues

ASSURANCE PROCEDURES
Our assurance process involves performing 
procedures to obtain evidence about the 
reliability of specified disclosures. The 
nature, timing and extent of procedures 
selected depend on our judgment, 
including the assessment of the risks of 
material misstatement of the selected 
sustainability disclosures whether due 
to fraud or error. In making those risk 
assessments, we have considered internal 
controls relevant to the preparation of 
the Report in order to design assurance 
procedures that are appropriate in 
the circumstances. Our assurance 
procedures also included:

•  Assessment of RIL’s reporting 

procedures regarding their consistency 
with the application of GRI Standards.

•  Evaluating the appropriateness of 
the quantification methods used to 
arrive at the sustainability disclosures 
presented in the Report.

•  Verification of systems and procedures 
used for quantification, collation, and 
analysis of sustainability disclosures 
included in the Report.

•  Understanding the appropriateness 
of various assumptions, estimations 
and materiality thresholds used by RIL 
for data analysis.

•  Discussions with the personnel 
responsible for the evaluation of 
competence required to ensure 

Our work has been undertaken so that 
we might state to RIL those matters for 
which we have been engaged to state in 
this statement and for no other purpose. 
To the fullest extent permitted by law, we 
do not accept or assume responsibility 
to anyone other than RIL for our work, 
for this report, or for the conclusions 
expressed in this independent assurance 
statement. The assurance engagement is 
based on the assumption that the data and 
information provided to us is complete and 
true. We expressly disclaim any liability 
or co-responsibility for any decision a 
person or entity would make based on this 
assurance statement.

Santhosh Jayaram 
Partner

KPMG India  
June 20, 2020

reliability of data and information 
presented in the Report.

•  Discussion on sustainability aspects with 
senior executives at the different plant 
locations and at the corporate office to 
understand the risks and opportunities 
from sustainability context and the 
strategy RIL is following.

•  Assessment of the stakeholder 
engagement process through 
personal interviews and review of 
relevant documentation.

•  Assessment of data reliability  

and accuracy.

•  For verifying the data and information 
related to RIL’s financial performance 
we have relied on its audited Financial 
Statements for the FY 2019-20.

•  Verification of disclosures through site 
visits and virtual conference meetings 
with manufacturing units at Barabanki, 
Dahej, Hazira, Hoshiarpur, Jamnagar 
DTA, Jamnagar SEZ, Nagothane, 
Naroda, Patalganga, Silvassa and 
Vadodara; On-shore and off-shore 
exploration and production facilities at 
Gadimoga; Corporate office at Reliance 
Corporate Park, Navi Mumbai and review 
of key performance data from Shahdol.

Appropriate documentary evidences were 
obtained to support our conclusions on the 
information and data verified.

Where such documentary evidences could 
not be collected due to sensitive nature of 
the information, our team verified the same 
at the company premises.

CONCLUSIONS
Based on our assurance procedures 
and in line with the boundary, scope and 
limitations, we conclude that

•  The selected sustainability parameters 
and disclosures presented in the Report 
by RIL are fairly represented.
•  The sustainability disclosures as 

defined under scope of assurance are in 
alignment with the GRI standards.

•  The company has also referred to 

other reporting criteria and emerging 
frameworks as mentioned under 
reporting criteria.

We have provided our observations to 
the Company in a separate management 
letter. These, do not, however, affect our 
conclusions regarding the Report.

INDEPENDENCE
The assurance was conducted by 
a multidisciplinary team including 
professionals with suitable skills and 
experience in auditing environmental, 
social and economic information in line with 
the requirements of ISAE 3000 (Revised) 
standard. Our work was performed in 
compliance with the requirements of 
the IFAC Code of Ethics for Professional 
Accountants, which requires, among 
other requirements, that the members 
of the assurance team (practitioners) be 
independent of the assurance client, in 
relation to the scope of this assurance 
engagement, including not being 
involved in writing the Report. The Code 
also includes detailed requirements for 
practitioners regarding integrity, objectivity, 
professional competence and due care, 
confidentiality and professional behaviour. 
KPMG has systems and processes in place 
to monitor compliance with the Code and to 
prevent conflicts regarding independence. 
The firm applies ISQC 1 and the practitioner 
complies with the applicable independence 
and other ethical requirements of 
the IESBA code.

RESPONSIBILITIES
RIL is responsible for developing the 
Report contents. RIL is also responsible 
for identification of material sustainability 
topics, establishing and maintaining 
appropriate performance management 
and internal control systems and 
derivation of performance data reported. 
This statement is made solely to the 
Management of RIL in accordance with 
the terms of our engagement and as per 
scope of assurance.

183

Business Responsibility Report (contd)Naye India Ka Naya JoshManagement  ReviewNotice Financial  StatementsGovernance Corporate  OverviewReliance Industries Limited  Integrated Annual Report 2019-20Corporate Governance Report

“Between my past, the present and the future, there is one common factor: 
Relationship and Trust. This is the foundation of our growth.”
Shri Dhirubhai H. Ambani
Founder Chairman

This report is prepared in accordance 
with the provisions of the Securities 
and Exchange Board of India (Listing 
Obligations and Disclosure Requirements) 
Regulations, 2015 (Listing Regulations), and 
the report contains the details of Corporate 
Governance systems and processes at 
Reliance Industries Limited (RIL).

At RIL, Corporate Governance is all about 
maintaining a valuable relationship and 
trust with all the stakeholders. We consider 
stakeholders as partners in our success 
and remain committed to maximising 
stakeholders’ value, be it Customers, Local 
Communities, Employees, Suppliers, Trade 
Unions, NGOs, Investors & Shareholders and 
Government & Regulatory Authorities. This 
approach to value creation emanates from 
RIL’s belief that sound governance system, 
based on relationship and trust, is integral 
to creating enduring value for all. We have a 
defined policy framework for ethical conduct 
of businesses. We believe that any business 
conduct can be ethical only when it rests 
on the six core values viz. Customer Value, 
Ownership Mindset, Respect, Integrity, One 
Team and Excellence.

STATEMENT ON COMPANY’S 
PHILOSOPHY ON CODE OF 
GOVERNANCE
Corporate Governance encompasses a set 
of systems and practices to ensure that 
the Company’s affairs are being managed 
in a manner which ensures accountability, 
transparency and fairness in all transactions 
in the widest sense. The objective is to 
meet stakeholders’ aspirations and societal 
expectations. Good governance practices 
stem from the dynamic culture and positive 
mindset of the organisation. We are 
committed to meet the aspirations of all 
our stakeholders. This is demonstrated in 
shareholder returns, high credit ratings, 
awards and recognitions, governance 
processes and an entrepreneurial 
performance focussed work environment. 
Additionally, our customers have benefited 
from high quality products delivered at 
extremely competitive prices.

The essence of Corporate Governance 
lies in promoting and maintaining integrity, 
transparency and accountability in the 
management’s higher echelons. The 
demands of Corporate Governance require 
professionals to raise their competence and 
capability levels to meet the expectations 
in managing the enterprise and its 
resources effectively with the highest 
standards of ethics. It has thus become 
crucial to foster and sustain a culture 
that integrates all components of good 
governance by carefully balancing the 
complex inter-relationship among the Board 
of Directors, Board Committees, Finance, 
Compliance & Assurance teams, Auditors 
and the senior management. Our employee 
satisfaction is reflected in the stability of 
our senior management, low attrition across 
various levels and substantially higher 
productivity. Above all, we feel honoured 
to be integral to India’s social development. 
Details of several such initiatives are 
available in the Report on Corporate Social 
Responsibility.

At RIL, we believe that as we move closer 
towards our aspirations of being a global 
corporation, our Corporate Governance 
standards must be globally benchmarked. 
Therefore, we have institutionalised the 
right building blocks for future growth. 
The building blocks will ensure that we 
achieve our ambition in a prudent and 
sustainable manner. RIL not only adheres 
to the prescribed Corporate Governance 
practices as per the Listing Regulations, 
but is also committed to sound Corporate 
Governance principles and practices. It 
constantly strives to adopt emerging best 
practices being followed worldwide. It is 
our endeavour to achieve higher standards 
and provide oversight and guidance to the 
management in strategy implementation, 
risk management and fulfilment of stated 
goals and objectives.

Over the years, we have strengthened 
governance practices. These practices 
define the way how business is conducted 
and value is generated. Stakeholders’ 

K. Sethuraman

Savithri Parekh

Jyoti Jain

Sridhar Kothandaraman

Ratnesh Rukhariyar

“At Reliance Industries Limited, 
we are committed to create an 
agile organisation promoting 
practices that uphold governance 
and ensure business continuity.”

184

interests are taken into account, before 
making any business decision. RIL has the 
distinction of consistently rewarding its 
shareholders for over four eventful decades 
from Initial Public Offer (IPO). Since then, 
RIL has moved from one big idea to another 
and these milestones continue to fuel its 
relentless pursuit of ever-higher goals.

On standalone basis, we have grown by a 
Compounded Annual Growth Rate (CAGR) 
of Revenues 22.7%, Earnings Before 
Interest, Tax, Depreciation and Amortisation 
(EBITDA) before exceptional items 24.3% 
and Net Profit before exceptional items 
25.1%. The financial markets have endorsed 
our sterling performance and the market 
capitalisation has increased by CAGR of 
30.4% during the same period. In terms of 
distributing wealth to our shareholders, 
apart from having a track record of 
uninterrupted dividend payout, we have 
also delivered consistent unmatched 
shareholder returns since listing. The result 
of our initiative is our ever widening reach 
and recall. Our shareholder base has grown 
from 52,000 after the IPO to a consolidated 
present base of around 26 lakh.

For decades, RIL is growing in step 
with India’s industrial and economic 
development. The Company has helped 
transform the Indian economy with large 
projects and world-class execution. The 
quest to help elevate India’s quality of life 
continues and is unabated. It emanates 
from a fundamental article of faith: ‘What is 
good for India is good for Reliance’.

We believe, Corporate Governance is 
not just a destination, but a journey to 
constantly improve sustainable value 
creation. It is an upward-moving target that 
we collectively strive towards achieving. 
Our multiple initiatives towards maintaining 
the highest standards of governance are 
detailed in this Report.

APPROPRIATE GOVERNANCE 
STRUCTURE WITH DEFINED 
ROLES AND RESPONSIBILITIES
The Company has put in place an internal 
governance structure with defined roles 
and responsibilities of every constituent of 
the system. The Company’s shareholders 
appoint the Board of Directors, which in 
turn governs the Company. The Board 
has established various Committees 
to discharge its responsibilities in an 
effective manner. The Chairman and 
Managing Director (CMD) provides overall 
direction and guidance to the Board. In 
the operations and functioning of the 
Company, the CMD is assisted by four 
Executive Directors and a core group 
of senior level executives. The CMD is 
responsible for corporate strategy, brand 
equity, planning, external contacts and all 
management matters.

The Chairman is responsible for fostering 
and promoting the integrity of the 
Board while nurturing a culture where 
the Board works harmoniously for the 
long-term benefit of the Company and all 
its stakeholders. The Chairman guides 
the Board for effective governance 
in the Company.

The Chairman takes a lead role in 
managing the Board and facilitating 
effective communication among Directors. 
The Chairman actively works with the 
Human Resources, Nomination and 
Remuneration Committee to plan the 
Board and committees’ composition, 
induction of directors to the Board, plan 
for directors’ succession and provide 
constructive feedback and advice on 
performance evaluation to directors. 
The Company Secretary assists the 
Chairman in management of the Board’s 
administrative activities such as meetings, 
schedules, agendas, communications and 
documentations.

ETHICS / GOVERNANCE 
POLICIES
At RIL, we strive to conduct our business 
and strengthen our relationships in 
a manner that is dignified, distinctive 
and responsible. We adhere to ethical 
standards to ensure integrity, transparency, 
independence and accountability in dealing 
with all the stakeholders. Therefore, we 
have adopted various codes and policies 
to carry out our duties in an ethical manner. 
Some of these codes and policies are:

•  Code of Conduct and Our Code
•  Code of Conduct for Prohibition of 

Insider Trading

•  Code of Practices and Procedures for 
Fair Disclosure of Unpublished Price 
Sensitive Information

•  Health, Safety and 

Environment (HSE) Policy

•  Vigil Mechanism and 
Whistle-blower Policy

•  Prevention of Sexual Harassment Policy
•  Corporate Social Responsibility Policy
•  Policy for selection of Directors and 
determining Directors’ independence

•  Remuneration Policy for Directors, 
Key Managerial Personnel and 
other employees

•  Dividend Distribution Policy
•  Policy for determining Material Subsidiaries
•  Policy on Subsidiary Governance
•  Policy on Materiality of Related Party 
Transactions and on dealing with 
Related Party Transactions

•  Policy on Determination and Disclosure 
of Materiality of Events and Information 
and Web Archival Policy

•  Policy for Preservation of Documents
•  Group Risk Management Policy
•  Materiality Policy for Commodity exposure
•  Commodity and Freight Risk 

Management Policy

•  Foreign Exchange and Derivatives Risk 

Management Policy
Investment Governance Policy

• 
•  Data Privacy Policy
• 
• 

Information Security Policy
Intellectual Property Policy

185

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewCorporate Governance Report (contd)

AUDITS AND INTERNAL CHECKS 
AND BALANCES
S R B C & CO LLP, Chartered Accountants 
and D T S & Associates LLP, Chartered 
Accountants, are the Statutory Auditors 
of the Company. The Statutory Auditors 
and the Group Internal Audit Function 
perform independent reviews of the 
ongoing effectiveness of the Reliance 
Management System which integrates 
the various components of the systems of 
internal control.

RISK MANAGEMENT, INTERNAL 
CONTROLS AND COMPLIANCE
The Company has put in place the “Reliance 
Management System” (RMS) as a part of its 
transformation agenda. RMS incorporates 
an integrated framework for managing 
risks and internal controls. The internal 
financial controls have been documented, 
embedded and digitised in the business 
processes. Internal controls are regularly 
tested for design, implementation and 
operating effectiveness. RMS is enabled 
through extensive use of technology to 
support the risk management processes, 
ensure the ongoing effectiveness of internal 
controls in processes, compliance with 
applicable laws and regulations.

In conformity with international 
standards, the Compliance Function 
ensures compliance activities related 
to the Financial, Operational and People 
Management Systems of the various group 
entities. This includes covering various 
statutes such as industrial and labour laws, 
taxation laws, corporate and securities 
laws, health, safety and environmental laws, 
etc. All compliance activities are supported 
by a robust online compliance monitoring 
system (iRCMS) to ensure ongoing 
compliance. The ongoing effectiveness 
of compliance management activities is 
reviewed independently by the Group 
Audit Function.

The combination of independent 
governance, assurance and oversight 
structures, combined with automated risk 
management, controls and compliance 
monitoring, ensures the ongoing 
robustness and integrity of financial 
reporting, management of internal controls 
and ensures compliance with statutory laws, 
regulations and company’s policies. These 
provide the foundations that enable optimal 

186

use and protection of assets, facilitate the 
accurate and timely compilation of financial 
statements and management reports.

BEST CORPORATE 
GOVERNANCE PRACTICES
RIL strives for highest Corporate 
Governance standards and practices. It, 
therefore, endeavours to continuously 
improve and adopt the best of 
international Corporate Governance codes 
and practices. Some of the implemented 
global governance norms and best 
practices include the following:

•  All securities related filings with 
Stock Exchanges are reviewed 
every quarter by the Stakeholders’ 
Relationship Committee.

•  The Company has independent Board 

Committees covering matters related to 
Risk Management, HSE, Internal Audit, 
Stakeholder Relationship, Directors’ 
Remuneration and the nomination 
of Board members.

•  The Company also has several 
other Executive committees of 
senior management who review the 
ongoing effectiveness of operational 
and financial risk mitigations and 
governance practices.

•  The Group has an independent Internal 
Audit Function that provides risk-based 
assurance across all material areas of 
Group Risk and Compliance exposures.

•  The Company undergoes quarterly 

secretarial compliance certification from 
an independent company secretary who 
is in whole-time practice.

•  The Company has appointed an 
independent firm of Chartered 
Accountants to conduct concurrent audit 
of share transfer and other incidental 
functions carried out by Registrar and 
Transfer Agents.

RIL’S SUSTAINABILITY 
REPORTING JOURNEY AND 
INTEGRATED REPORTING
RIL commenced its Sustainability Reporting 
in the FY 2004-05, based on the Global 
Reporting Initiative’s (GRI) reporting 
guidelines. The reports are available on the 
website of the Company.

RIL published its maiden Integrated Annual 
Report in the FY 2016-17 aligned with the 
International Integrated Reporting Council’s 

(IIRC)  framework. The concept of the 
six capitals of business as suggested by 
the  framework has been ingrained into 
the Company’s management philosophy 
and has become an important enabler for 
RIL’s value creation story. RIL’s Sustainability 
Reporting Journey and its Integrated 
Reporting is covered in Management 
Discussion and Analysis Report.

SHAREHOLDERS’ 
COMMUNICATIONS
The Board recognises the importance of 
two-way communication with shareholders, 
giving a balanced report of results and 
progress and responding to questions 
and issues raised. RIL’s corporate 
website (www.ril.com) has information for 
institutional and retail shareholders alike. 
Shareholders seeking information related 
to their shareholding may contact the 
Company directly or through the Company’s 
Registrar and Transfer Agents, details of 
which are available on the Company’s 
website. RIL ensures that complaints 
of its shareholders are responded to 
promptly. A comprehensive and informative 
shareholders’ referencer is available on the 
website of the Company.

ROLE OF THE COMPANY 
SECRETARY IN OVERALL 
GOVERNANCE PROCESS
Functions of of the Company Secretary 
are discharged by the Group Company 
Secretary and the Joint Company Secretary. 
The Company Secretary plays a key role 
in ensuring that the Board (including 
committees thereof) procedures are 
followed and regularly reviewed. The 
Company Secretary ensures that all relevant 
information, details and documents are 
made available to the Directors and senior 
management for effective decision-making 
at the meetings. The Company Secretary 
is primarily responsible to assist and 
advice the Board in the conduct of affairs 
of the Company, to ensure compliance 
with applicable statutory requirements, 
to provide guidance to directors and to 
facilitate convening of meetings. The 
Company Secretary interfaces between the 
management and regulatory authorities for 
governance matters.

BOARD OF DIRECTORS
BOARD LEADERSHIP
At RIL, it is our belief that an enlightened 
Board consciously creates a culture of 
leadership to provide a long-term vision 
and policy approach to improve the quality 

of governance. The Board’s actions and 
decisions are aligned with the Company’s 
best interests. The Board is committed 
to the goal of sustainably elevating the 
Company’s value creation. The Company 
has defined guidelines and an established 

framework for the meetings of the Board 
and Committees. These guidelines seek to 
systematise the decision-making process at 
the meetings of the Board and Committees 
in an informed and efficient manner.

BOARD COMPOSITION AND CATEGORY OF DIRECTORS
The Company’s policy is to maintain optimum combination of Executive and Non-Executive Directors.

The composition of the Board, Category, DIN and shareholding of Directors are as follows:

Sr. 
No.
1

2

Name of the Director

Category

Promoter Directors

Mukesh D. Ambani 
(Chairman and Managing Director)
Nita M. Ambani 
(Non-Executive Director)
Yogendra P. Trivedi
Prof. Dipak C. Jain
Dr. Raghunath A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K. V. Chowdary
Nikhil R. Meswani
Hital R. Meswani
P. M. S. Prasad
Pawan Kumar Kapil

3
4
5
6
7
8
9
10
11
12
13
14
Board members named at Sr. No. 3 to 9 are Independent Directors.

Executive Directors

Non-Executive Directors

Director Identification 
Number (DIN)
00001695

No. of equity shares held as 
on March 31, 2020
75,00,000

03115198

00001879
00228513
00074119
06646490
07175393
02787784
02011213
08485334
00001620
00001623
00012144
02460200

75,00,000

60,400
-
-
-
12,000
13,500
-
-
33,56,748
32,23,772
6,00,000
53,000

Smt. Nita M. Ambani is the spouse of Shri Mukesh D. Ambani.

Shri Nikhil R. Meswani and Shri Hital R. Meswani, are brothers and not related to Promoter Directors. None of the other directors are 
related to any other director on the Board.

Shri Mansingh L. Bhakta (88 years), demitted office as an Independent Director of the Company, w.e.f. August 12, 2019, on account of his 
advanced age. Other than this, there was no other material reason for demitting office as an Independent Director of the Company.

DIRECTORS’ PROFILE
A brief resume of the Directors, nature 
of their expertise in specific functional 
areas etc. are available on the website 
of the Company.

FAMILIARISATION PROGRAMMES 
FOR BOARD MEMBERS
The Board members are provided with 
necessary documents / brochures, 
reports and internal policies to enable 
them to familiarise with the Company’s 
procedures and practices.

Periodic presentations are made at the 
Board and Committee meetings on 
business and performance updates of 
the Company including Finance, Sales, 
Marketing of the Company’s major business 
segments, overview of business operations 

of major subsidiaries, global business 
environment, business strategy and risks 
involved. Detailed presentations on the 
Company’s business segments are made 
in separate meetings of the Independent 
Directors from time to time.

Monthly / quarterly updates on relevant 
statutory, regulatory changes and landmark 
judicial pronouncements encompassing 
important laws are regularly circulated 
to the Directors. Visits to various plant 
locations are organised for the Independent 
Directors to enable them to understand 
and get acquainted with the operations 
of the Company.

The details of such familiarisation 
programmes for the Independent 
Directors are available on the website 
of the Company.

CODE OF CONDUCT
The Company has in place a comprehensive 
Code of Conduct and Our Code (the Codes) 
applicable to the Directors and employees. 
The Codes give guidance and support 
needed for ethical conduct of business and 
compliance of law. The Codes reflect the 
core values of the Company viz. Customer 
Value, Ownership Mindset, Respect, 
Integrity, One Team and Excellence.

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A copy of the Code of Conduct and Our 
Code are available on the website of the 
Company. The Codes have been circulated 
to the Directors and Senior Management 
Personnel, and its compliance is affirmed 
by them annually.

are very important for creating a robust 
future for the Company. The Human 
Resources, Nomination and Remuneration 
Committee works along with the Human 
Resource team of the Company for a 
structured leadership succession plan.

A declaration on confirmation of compliance 
of the Code of Conduct, signed by the 
Company’s Chairman and Managing 
Director is published in this Report.

SUCCESSION PLANNING
The Company believes that sound 
succession plans for the senior leadership 

CORE SKILLS / EXPERTISE / 
COMPETENCIES AVAILABLE 
WITH THE BOARD
The Board comprises of qualified members 
who possess required skills, expertise and 
competencies that allow them to make 
effective contributions to the Board and 
its Committees.

The following skills / expertise / 
competencies have been identified for the 
effective functioning of the Company and 
are currently available with the Board:

•  Leadership / Operational experience
•  Strategic Planning
• 

Industry Experience, Research & 
Development and Innovation

•  Global Business
•  Financial, Regulatory / Legal & 

Risk Management
•  Corporate Governance

While all the Board members possess the skills identified, their area of core expertise is given below:
Name of the 
Director

Name of the 
Director

Area of Expertise

Area of Expertise

Leadership / Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation
Global Business
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Industry Experience, Research & Development 
and Innovation 
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation
Global Business
Corporate Governance
Leadership / Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation 
Global Business
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Strategic Planning
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership/ Operational experience
Strategic Planning
Global Business 
Financial, Regulatory / Legal & Risk Management 
Corporate Governance

Mukesh D. Ambani 

Yogendra P. Trivedi

Prof. Dipak C. Jain

Dr. Raghunath A. 
Mashelkar

Adil Zainulbhai

Raminder Singh 
Gujral

Dr. Shumeet Banerji

188

Arundhati 
Bhattacharya

K. V. Chowdary

Nita M. Ambani

Nikhil R. Meswani

Hital R. Meswani

P. M. S. Prasad

Pawan Kumar Kapil

Leadership / Operational experience
Strategic Planning
Global Business 
Financial, Regulatory / Legal & Risk Management 
Corporate Governance
Leadership / Operational experience
Strategic Planning
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Strategic Planning
Corporate Governance
Leadership / Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation
Global Business
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation
Global Business
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership/ Operational experience
Strategic Planning
Industry Experience, Research & Development 
and Innovation
Global Business
Financial, Regulatory / Legal & Risk Management
Corporate Governance
Leadership / Operational experience
Industry Experience, Research & Development 
and Innovation
Financial, Regulatory / Legal & Risk Management  

SELECTION OF INDEPENDENT 
DIRECTORS
Considering the requirement of skill sets 
on the Board, eminent people having an 
independent standing in their respective 
field / profession and who can effectively 
contribute to the Company’s business 
and policy decisions are considered by 
the Human Resources, Nomination and 
Remuneration Committee, for appointment, 
as an Independent Director on the Board. 
The Committee inter alia considers 
qualification, positive attributes, area of 
expertise and number of Directorship(s) and 
Membership(s) held in various committees 
of other companies by such persons in 
accordance with the Company’s Policy for 
Selection of Directors and determining 
Directors’ independence. The Board 
considers the Committee’s recommendation 
and takes appropriate decision.

Every Independent Director, at the first 
meeting of the Board in which he / she 
participates as a Director and thereafter 
at the first meeting of the Board in every 
financial year, gives a declaration that 
he / she meets the criteria of independence 
as provided under the law and that 
he / she is not aware of any circumstance or 
situation, which exist or may be reasonably 
anticipated, that could impair or impact 
his / her ability to discharge his / her duties 
with an objective independent judgement 
and without any external influence.

In the opinion of the Board, the 
Independent Directors fulfil the conditions 
specified in the Listing Regulations and are 
independent of the management.

LEAD INDEPENDENT DIRECTOR
The Board of Directors of the Company 
way back in October 2005 introduced the 
concept of Lead Independent Director and 
had designated Shri Mansingh L. Bhakta as 
a Lead Independent Director. The Role of 
the Lead Independent Director is as under:

•  Presides over meetings of the 

Independent Directors

•  Ensures adequacy and timely flow of 

information to the Independent Directors

•  Liaises between the Chairman and 

Managing Director, the Management and 
the Independent Directors

•  Presides over meetings of the Board 

and Shareholders when the Chairman 
and Managing Director is not present or 
where he is an interested party

•  Perform such other duties as 
may be delegated to the Lead 
Independent Director by the Board / 
Independent Directors.

MEETINGS OF INDEPENDENT 
DIRECTORS
The Company’s Independent Directors met 
two times during the financial year 2019-20. 
Such meetings were conducted to enable 
the Independent Directors to discuss 
matters pertaining to the Company’s affairs 
and put forth their views.

BOARD MEETINGS, COMMITTEE 
MEETINGS AND PROCEDURES
INSTITUTIONALISED DECISION-
MAKING PROCESS
The Board of Directors is the apex body 
constituted by shareholders for overseeing 
the Company’s overall functioning. 

The Board provides and evaluates the 
Company’s strategic direction, management 
policies and their effectiveness, and 
ensures that shareholders’ long-term 
interests are being served.

The Board has constituted seven main 
Committees, viz. Audit Committee, Human 
Resources, Nomination and Remuneration 
Committee, Stakeholders’ Relationship 
Committee, Corporate Social Responsibility 
and Governance Committee, Risk 
Management Committee, Health, Safety 
and Environment Committee and Finance 
Committee and is authorised to constitute 
other functional Committees, from time to 
time, depending on business needs.

The Company’s internal guidelines for 
Board / Committee meetings facilitate 
decision-making process at its meetings in 
an informed and efficient manner. 

NUMBER OF BOARD MEETINGS
Seven Board meetings were held during 
the financial year, as against the statutory 
requirement of four meetings. The details of 
Board meetings held are given below: 

Date

April 18, 2019
July 19, 2019
October 18, 2019
October 25, 2019
December 16, 2019
January 17, 2020
February 17, 2020

Board 
Strength

14
14
14
14
14
14
14

No. of 
Directors 
Present
13
14
14
14
14
14
13

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Attendance of Directors at Board Meetings, last Annual General Meeting (AGM) and No. of other 
Directorship(s) and Chairmanship(s) / Membership(s) of Committees of each Director in various Companies: 

Name of the Director

Attendance at 
meetings during  
2019-20

No. of other 
Directorship(s) 
as on  
31-03-2020

Category of Directorship and name of 
the other listed Company(s)  
as on 31-03-2020

Mukesh D. Ambani
Mansingh L. Bhakta*
Yogendra P. Trivedi

Board
7
1
7

AGM
Yes
Yes
Yes

(1)
3
NA
4

Prof. Dipak C. Jain
Dr. Raghunath A. Mashelkar

Adil Zainulbhai

Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya

K. V. Chowdary#

Nita M. Ambani
Nikhil R. Meswani
Hital R. Meswani
P. M. S. Prasad

Pawan Kumar Kapil

NA – Not Applicable

7
7

7

7
6
7

5

7
7
7
7

7

Yes
Yes

Yes

Yes
Yes
Yes

NA

Yes
Yes
Yes
Yes

Yes

3
6

7

2
2
5

2

2
1
3
4

1

No. of 
Membership(s) / 
Chairmanship(s) 
of committees in 
other Company(s) 
as on 31-03-2020
(2)
Nil
NA
3 (including 2 as 
Chairman)

2
1

Nil
NA
1.   Zodiac Clothing Company Limited – 

Independent Director

2.  The Supreme Industries Limited – 

Independent Director

3.  Emami Limited – Independent Director
Nil
1.   Godrej Agrovet Limited – Independent 

Director

2.  Piramal Enterprises Limited – Independent 

Director

1.  Cipla Limited – Independent Director

2.  Network18 Media & Investments Limited – 

8 (including 5 as 
Chairman)

Independent Director

3.  TV18 Broadcast Limited – Independent 

Director

4.  Larsen & Tourbo Limited – Independent 

Director

1.   Adani Power Limited – Independent Director
Nil
1.   Piramal Enterprises Limited – Independent 

Director

2. Wipro Limited – Independent Director

3. CRISIL Limited – Independent Director
1.   CCL Products (India) Limited – Independent 

Director

2.  Divi’s Laboratories Limited – Independent 

Director

1.   EIH Limited – Non-Executive Director
Nil
Nil
1.   Network18 Media & Investments Limited – 

Non-Executive Director

2.  TV18 Broadcast Limited – Non-Executive 

Director

Nil

2
Nil
3 (including 1 as 
Chairperson)

3

Nil
1 (as Chairman)
1 (as Chairman)
4

Nil

COMMITTEES
DETAILS OF THE COMMITTEES AND OTHER RELATED INFORMATION ARE PROVIDED HEREUNDER:
Composition of Committees of the Company:
Audit Committee
1.   

Human Resources, Nomination and Remuneration Committee
1.   

 Adil Zainulbhai 
(Chairman of the Committee)

2.   Yogendra P. Trivedi
3.   Dr. Raghunath A. Mashelkar
4.   Raminder Singh Gujral
5.   Dr. Shumeet Banerji
6.   K. V. Chowdary
Corporate Social Responsibility and Governance Committee
1.   

 Yogendra P. Trivedi 
(Chairman of the Committee)
2.   Dr. Raghunath A. Mashelkar
3.   Dr. Shumeet Banerji
4.   Nikhil R. Meswani

Health, Safety and Environment Committee
1.   

 Hital R. Meswani 
(Chairman of the Committee)
2.   Dr. Raghunath A. Mashelkar
3.   Arundhati Bhattacharya
4.   P. M. S. Prasad
5.   Pawan Kumar Kapil

 Yogendra P. Trivedi 
(Chairman of the Committee)
2.   Dr. Raghunath A. Mashelkar
3.   Adil Zainulbhai
4.   Raminder Singh Gujral
5.   K. V. Chowdary

Stakeholders’ Relationship Committee
1.   

 Yogendra P. Trivedi 
(Chairman of the Committee)

2.   Arundhati Bhattacharya
3.   K. V. Chowdary
4.   Nikhil R. Meswani
5.   Hital R. Meswani
Risk Management Committee
1.   

 Adil Zainulbhai 
(Chairman of the Committee)

2.   Dr. Shumeet Banerji
3.   K. V. Chowdary
4.   Hital R. Meswani
5.   P. M. S. Prasad
 Alok Agarwal 
6.  
Chief Financial Officer
 Srikanth Venkatachari 
Joint Chief Financial Officer

7.   

Finance Committee
1.   

 Mukesh D. Ambani  
(Chairman of the Committee)

2.   Nikhil R. Meswani
3.   Hital R. Meswani

The composition of the Committees is in accordance with the provisions of the Listing Regulations and the Companies Act, 2013.

K. Sethuraman, Group Company Secretary and Chief Compliance Officer and Savithri Parekh, Joint Company Secretary and Compliance 
Officer, are the secretaries of all the Committees constituted by the Board.

(1)   

(2)  

 The Directorships, held by Directors as mentioned above, do not include directorship(s) in foreign companies and Section 8 companies under the 
Companies Act, 2013.

  In accordance with Regulation 26 of the Listing Regulations, Membership(s) / Chairmanship(s) of only Audit Committees and Stakeholders’ Relationship 
Committees in all public limited companies have been considered.

* Ceased to be a Director, w.e.f. August 12, 2019. Two meetings were held during his tenure.

# Appointed as a Director, w.e.f. October 18, 2019. Five meetings were held since his appointment.

Video / tele-conferencing facility is offered to facilitate the Directors to participate in the meetings.

The number of Directorship(s) and Committee Membership(s) / Chairmanship(s) of all Directors is / are within the respective limits prescribed under the 
Companies Act, 2013 and the Listing Regulations.

190

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Meetings of Committees held during the year and members’ attendance: 

Committees of the 
Company

Audit 
Committee

Human 
Resources, 
Nomination 
and 
Remuneration 
(HRNR) 
Committee

Corporate 
Social 
Responsibility 
and 
Governance 
Committee

Stakeholders’ 
Relationship 
(SR)
Committee

Health, 
Safety and 
Environment 
Committee

Finance 
Committee

Risk 
Management 
(RM) 
Committee

Meetings held
Directors’ Attendance

Mukesh D. Ambani
Mansingh L. Bhakta
Yogendra P. Trivedi
Prof. Dipak C. Jain
Dr. Raghunath A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K. V. Chowdary*
Nita M. Ambani
Nikhil R. Meswani
Hital R. Meswani
P. M. S. Prasad
Pawan Kumar Kapil

12

NA
NA
12
NA
11
12
12
NA
NA
5
NA
NA
NA
NA
NA

4

NA
NA
4
NA
4
4
4
3
NA
1
NA
NA
NA
NA
NA

4

NA
NA
4
NA
4
NA
NA
3
NA
NA
NA
3
NA
NA
NA

4

NA
NA
4
NA
NA
NA
NA
NA
4
2
NA
4
4
NA
NA

4

NA
NA
NA
NA
4
NA
NA
NA
4
NA
NA
NA
4
3
4

7

7
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
7
7
NA
NA

4

NA
NA
NA
NA
NA
4
NA
3
NA
1
NA
NA
3
4
NA

NA – Not a member of the Committee

* Appointed as a member of committees w.e.f. October 18, 2019 (5 meetings of Audit Committee, 1 meeting of HRNR Committee, 2 meetings of SR Committee 
and 1 meeting of RM Committee were held since his appointment).

Procedure at Committee Meetings
The Company’s guidelines relating to 
the Board meetings are applicable to the 
Committee meetings. Each Committee has 
the authority to engage outside experts, 
advisors and counsels to the extent it 
considers appropriate to assist in its 
functioning. Minutes of the proceedings of 
Committee meetings are circulated to the 
respective committee members and placed 
before the Board meetings for noting. The 
composition and terms of reference of all 
the Committees are in compliance with 
the Companies Act, 2013 and the Listing 
Regulations, as applicable. The composition 
of all the Committees is given in this Report.

Details of Committees
Audit Committee
Terms of Reference of the Committee 
inter alia include the following:
•  Recommend appointment, remuneration 
and terms of appointment of auditors.

•  Approval of payment to statutory 

auditors, including cost auditors, for any 
other services rendered by them.

192

•  Review with the management, the 

quarterly financial statements before 
submission to the Board for approval.

•  Review with the management, the 

statement of uses / application of funds.

•  Review and monitor the auditor’s 
independence, performance and 
effectiveness of audit process.
•  Review the findings of any internal 

investigations by the internal auditors 
into matters where there is suspected 
fraud or irregularity or a failure of internal 
control systems of a material nature and 
reporting the matter to the Board.

•  Review the functioning of the 

Whistle-blower mechanism / oversee 
the vigil mechanism.

•  Review financial statements, in particular 
the investments made by the Company’s 
unlisted subsidiaries.

The detailed terms of reference of the 
Committee is available on the website 
of the Company.

General
Members of the Audit Committee possess 
requisite qualifications. The representatives 
of Statutory Auditors are permanent invitees 
to the Audit Committee meetings held 
quarterly, to approve financial statements. 
The representatives of Statutory Auditors, 
Executives from Accounts department, 
Finance department, Corporate Secretarial 
department and Internal Audit department 
attend the Audit Committee meetings.

During the year, all the recommendations 
made by the Committee were accepted by 
the Board. The Lead Cost Auditor attend 
the Audit Committee meeting where cost 
audit report is discussed.

The Internal Auditor reports directly to the 
Audit Committee.

The Chairman of the Committee was 
present at the last Annual General Meeting 
held on August 12, 2019.

Meeting Details
Twelve meetings of the Committee 
were held during the year, as against 
the statutory requirement of four 
meetings. The meetings were held 
on April 5, 2019; April 17, 2019; April 
18, 2019; July 18, 2019; July 19, 2019; 
October 14, 2019; October 18, 2019; 
October 25, 2019; December 16, 2019; 
January 15, 2020; January 17, 2020 
and February 17, 2020. The details of 
attendance of Committee members are 
given in this Report.

Human Resources, Nomination and 
Remuneration Committee
Terms of Reference of the Committee 
inter alia include the following:
•  Formulate the criteria for determining 
qualifications, positive attributes 
and independence of a Director, and 
recommend to the Board a policy, 
relating to the remuneration of the 
Directors, Key Managerial Personnel and 
other employees.

•  Formulate the criteria for evaluation 
of performance of the Independent 
Directors and the Board of Directors.

•  Devise a policy on Board Diversity.
• 

Identify persons who are qualified to 
become Directors and who may be 
appointed in senior management in 
accordance with the criteria laid down 
and to recommend to the Board their 
appointment and / or removal.
•  Recommend to the Board, all 

remuneration, in whatever form, payable 
to senior management.

•  Review Human Resource policies 
and overall human resources 
of the Company.

The detailed terms of reference of the 
Committee is available on the website 
of the Company.

The Chairman of the Committee was 
present at the last Annual General Meeting 
held on August 12, 2019.

Meeting Details
Four meetings of the Committee were 
held during the year, as against statutory 
requirement of one meeting. The meetings 
were held on April 17, 2019; July 18, 2019; 
October 15, 2019 and January 16, 2020. 
The details of attendance of Committee 
members are given in this Report.

Stakeholders’ Relationship Committee
The terms of reference of the Committee is 
available on the website of the Company.

The Chairman of the Committee was 
present at the last Annual General Meeting 
held on August 12, 2019.

Meeting Details
Four meetings of the Committee were 
held during the year, as against statutory 
requirement of one meeting. The 
meetings were held on April 25, 2019; 
August 14, 2019; October 25, 2019 and 
January 21, 2020. The details of attendance 
of Committee members are given 
in this Report.

Investor Grievance Redressal
The number of complaints received and 
resolved to the satisfaction of investors 
during the year (out of the investor base of 
26 lakh) and their break-up is as under: 

Type of Complaints

Non-Receipt of Annual Reports
Non-Receipt of Dividend
Non-Receipt of Interest / 
Redemption payments
Transfer of securities
Total

No. of 
Complaints
115
110
3

383
611

As on March 31, 2020, no complaints 
were outstanding.

The response time for attending to 
investors’ correspondence during financial 
year 2019-20 is as under: 

Particulars
Total number of 
correspondence 
received during 
the financial year 
2019-20
Replied within 1 to 
4 days of receipt
Replied after 4 
days of receipt

No.
2,91,909

%
100

2,91,866

99.99

43

0.01

Compliance Officer
K. Sethuraman, Group Company Secretary 
and Chief Compliance Officer and Savithri 
Parekh, Joint Company Secretary and 
Compliance Officer, are the Compliance 
Officers for complying with requirements of 
Securities Laws.

Corporate Social Responsibility and 
Governance Committee
The terms of reference of the Committee is 
available on the website of the Company.

Meeting Details
Four meetings of the Committee were 
held during the year. The meetings were 
held on April 18, 2019; August 14, 2019; 
October 17, 2019 and January 16, 2020.
The details of attendance of Committee 
members are given in this Report.

Risk Management Committee
The terms of reference of the Committee is 
available on the website of the Company.

Meeting Details
Four meetings of the Committee were 
held during the year, as against statutory 
requirement of one meeting. The meetings 
were held on April 17, 2019; July 18, 2019; 
October 17, 2019 and January 16, 2020. 
The details of attendance of Committee 
members are given in this Report.

Health, Safety and Environment 
Committee
The terms of reference of the Committee is 
available on the website of the Company.

Meeting Details
Four meetings of the Committee were 
held during the year. The meetings were 
held on April 25, 2019; August 14, 2019; 
October 25, 2019 and January 21, 2020. 
The details of attendance of Committee 
members are given in this Report.

Finance Committee
The terms of reference of the Committee is 
available on the website of the Company.

Meeting Details
Seven meetings of the Committee were 
held during the year. The meetings were 
held on April 18, 2019; July 19, 2019; 
December 9, 2019; December 16, 2019, 
February 3, 2020, February 18, 2020 and 
March 31, 2020. The details of attendance 
of Committee members are given 
in this Report.

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compliance with code of conduct, vision 
and strategy, benchmarks established by 
global peers etc., which is in compliance 
with applicable laws, regulations 
and guidelines.

PERFORMANCE EVALUATION 
CRITERIA FOR DIRECTORS
The Human Resources, Nomination and 
Remuneration Committee has devised a 
criteria for evaluation of the performance 
of the Directors including the Independent 
Directors. The said criteria provides certain 
parameters like attendance, acquaintance 
with business, communication inter se 
between board members, effective 
participation, domain knowledge, 

DIRECTORS’ REMUNERATION
REMUNERATION POLICY
The Company’s Remuneration Policy for 
Directors, Key Managerial Personnel and 
other employees is available on the website 
of the Company. 

The Company’s remuneration policy is 
directed towards rewarding performance 
based on review of achievements 
periodically. The remuneration policy is in 
consonance with existing industry practice.

REMUNERATION OF THE MANAGING DIRECTOR AND WHOLE-TIME DIRECTORS FOR THE FINANCIAL 
YEAR 2019-20

Name of the Director

Perquisites

Mukesh D. Ambani
Nikhil R. Meswani
Hital R. Meswani
P. M. S. Prasad
Pawan Kumar Kapil
*includes performance linked incentives for the FY 2018-19 paid in FY 2019-20.

0.40
0.02
0.04
0.00
0.29

Salary and 
allowances
4.36
6.32
6.31
10.81*
3.60*

Retiral 
 benefits
0.71
0.37
0.37
0.34
0.15

Commission 
payable
9.53
17.28
17.28
-
-

 (` in crore) 
Stock  
Options
-
-
-
-
-

Total

15.00
24.00
24.00
11.15
4.04

In light of the COVID-19 outbreak in India, 
which has exacted a huge toll on the 
societal, economic and industrial health 
of the nation, Shri Mukesh D. Ambani, the 
Chairman and Managing Director, has 
voluntarily decided to forego his salary. 
The Board of Directors noted his decision 
to forego his salary until the impact of 
COVID-19 abates.

The Chairman and Managing Director 
had his salary capped at ` 15 crore since 
2008-09 in order to set a personal 
example of moderation in managerial 
compensation levels. And now, he is 
forgoing his salary until the company and 
all its businesses are fully back to their 
earnings potential. On a similar note, other 
Executive Directors have also expressed 
their decision to draw remuneration up to 
50% of their remuneration entitlement and 

as recommended by Human Resources, 
Nomination and Remuneration Committee.

The tenure of office of the Managing 
Director and Whole-time Directors is for 
5 (five) years from their respective date of 
appointments and can be terminated by 
either party by giving three months’ notice 
in writing. There is no separate provision for 
payment of severance fees.

During the year, there were no other 
pecuniary relationships or transactions of 
Non-Executive Directors with the Company. 
The Company has not granted any stock 
options to its Non-Executive Directors.

FRAMEWORK FOR MONITORING 
SUBSIDIARY COMPANIES
During the year, Reliance Jio Infocomm 
Limited (RJIL), Reliance Retail Limited (RRL) 
and Reliance Industrial Investments and 
Holdings Limited (RIIHL) were material 
subsidiaries of the Company, as per Listing 
Regulations. Post closure of the financial 
year, Jio Platforms Limited and Reliance 
Global Energy Services (Singapore) Pte. 
Limited have become material subsidiaries 
and RIIHL has ceased to be a material 
subsidiary of the Company.

In terms of the provisions of Regulation 24(1) 
of the Listing Regulations, appointment 
of one of the Independent Directors of 
the Company on the Board of material 
subsidiaries was applicable only to 
RJIL and RRL. Prior to RRL and RJIL 
becoming material unlisted subsidiaries 
of the Company, Prof. Dipak C. Jain was 
appointed as an Independent Director 
on the Board of RRL and Prof. Dipak C. 
Jain, Shri Adil Zainulbhai and Dr. Shumeet 

Banerji were appointed as Independent 
Directors on the Board of RJIL and they are 
continuing as such.

Keeping in view good Corporate 
Governance Prof. Dipak C. Jain and Shri 
Adil Zainulbhai are also on the Board 
of Reliance Retail Ventures Limited, an 
unlisted subsidiary of the Company. For 
better administration and governance, 
key subsidiary companies have voluntarily 
appointed Independent Directors on their 
respective Boards. The composition and 
effectiveness of Boards of subsidiaries is 
reviewed by the Company periodically. 
Governance framework is also ensured 
through appointment of Managerial 
Personnel and Secretarial Auditor. A 
robust compliance management system 
covering all the subsidiaries is also in 
place. Guidance is provided to subsidiaries 
on matters relating to conduct of Board 
meeting, training and familiarisation 
programmes for the Independent Directors 
on the Board of subsidiaries.

The Company is in compliance with 
Regulation 24A of the Listing Regulations. 
The Company’s unlisted material 
subsidiaries RJIL, RRL and RIIHL undergo 
Secretarial Audit. Copy of Secretarial 

Audit Reports of these subsidiaries 
are available on the website of the 
Company. The Secretarial Audit report 
of these subsidiaries does not contain 
any qualification, reservation  or adverse 
remark or disclaimer.

The Company monitors performance of 
subsidiary companies, inter alia, by the 
following means:

•  Financial statements, in particular 
investments made by subsidiary 
companies, are reviewed quarterly by 
the Company’s Audit Committee.

•  Minutes of Board meetings of subsidiary 

companies are placed before the 
Company’s Board regularly.

•  A statement containing all significant 

transactions and arrangements entered 
into by subsidiary companies is placed 
before the Company’s Board.
•  Presentations are made to the 
Company’s Board on business 
performance by the senior management 
on major subsidiaries of the Company.

The Company’s Policy for determining 
Material Subsidiaries is available on the 
website of the Company.

GENERAL BODY MEETINGS
ANNUAL GENERAL MEETINGS
During the preceding three years, the Company’s Annual General Meetings were held at Birla Matushri Sabhagar, 19, Sir Vithaldas 
Thackersey Marg, Near Bombay Hospital & Medical Research Centre, New Marine Lines, Mumbai - 400 020.

REMUNERATION OF THE NON-EXECUTIVE DIRECTORS FOR THE FINANCIAL YEAR 2019-20

The date and time of the Annual General Meetings held during last three years and the special resolution(s) passed thereat, are as follows:

Name of the Director
Mansingh L. Bhakta*
Yogendra P. Trivedi
Prof. Dipak C. Jain
Dr. Raghunath A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K. V. Chowdary**
Nita M. Ambani
Total
*Ceased to be a director w.e.f. August 12, 2019.

**Appointed as a director w.e.f. October 18, 2019.

Sitting Fee
0.02
0.33
0.09
0.31
0.29
0.25
0.17
0.17
0.14
0.07
1.84

Commission
0.42
1.15
1.15
1.15
1.15
1.15
1.15
1.15
0.52
1.15
10.14

(` in crore) 

Total
0.44
1.48
1.24
1.46
1.44
1.40
1.32
1.32
0.66
1.22
11.98

Year
2018-19

Date
August 12, 2019

Time
11:00 a.m.

2017-18

July 5, 2018

11:00 a.m.

2016-17

July 21, 2017

11:00 a.m.

Special Resolution(s) Passed

 i.   
 ii.  
 i.   
 ii.  

 Re-appoint Shri P. M. S. Prasad as a Whole-time Director
 Re-appoint Shri Raminder Singh Gujral as an Independent Director
 Re-appoint Shri Adil Zainulbhai as an Independent Director
 Offer or invitation to subscribe to Redeemable Non-Convertible Debentures on private 
placement
 Re-appoint Shri Pawan Kumar Kapil as a Whole-time Director
 Re-appoint Shri Yogendra P. Trivedi as an Independent Director
 Re-appoint Prof. Ashok Misra as an Independent Director
 Re-appoint Shri Mansingh L. Bhakta as an Independent Director
 Re-appoint Prof. Dipak C. Jain as an Independent Director
 Re-appoint Dr. Raghunath A. Mashelkar as an Independent Director
 Alteration of the Articles of Association of the Company

 i.   
 ii.  
 iii. 
 iv. 
 v.  
 vi. 
 vii. 
 viii.   Offer or invitation to subscribe to Redeemable Non-Convertible Debentures on private 

194

195

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RESOLUTION(S) PASSED THROUGH 
POSTAL BALLOT:
No postal ballot was conducted during 
the financial year 2019-20. There is no 
immediate proposal for passing any 
resolution through postal ballot.

DISCLOSURE ON MATERIALLY 
SIGNIFICANT RELATED PARTY 
TRANSACTIONS THAT MAY HAVE 
POTENTIAL CONFLICT WITH 
THE COMPANY’S INTERESTS AT 
LARGE
The Company’s major related party 
transactions are generally with its 
subsidiaries and associates. The related 
party transactions are entered into based 
on considerations of various business 
exigencies, such as synergy in operations, 
sectoral specialisation and the Company’s 
long-term strategy for sectoral investments, 
optimisation of market share, profitability, 
legal requirements, liquidity and capital 
resources of subsidiaries and associates.

All the contracts / arrangements / 
transactions entered by the Company 
during the financial year with related parties 
were in its ordinary course of business and 
on an arm’s length basis.

During the year, the Company had not 
entered into any contract / arrangement / 
transaction with related parties which could 
be considered material in accordance with 
the policy of the Company on Materiality of 
Related Party Transactions. The Company 
has made full disclosure of transactions with 
the related parties as set out in Note 32 of 
Standalone Financial Statements, forming 
part of the Annual Report.

There were no materially significant 
related party transactions which could 
have potential conflict with interest of the 
Company at large. 

The Company’s Policy on Materiality of 
Related Party Transactions and on dealing 
with Related Party Transactions is available 
on the website of the Company.

196

DETAILS OF NON-COMPLIANCE 
BY THE COMPANY, PENALTIES, 
STRICTURES IMPOSED ON THE 
COMPANY BY STOCK EXCHANGE 
OR SEBI, OR ANY STATUTORY 
AUTHORITY, ON ANY MATTER 
RELATED TO CAPITAL MARKETS, 
DURING THE LAST THREE YEARS
(i)  The Securities and Exchange Board 

of India (SEBI), on August 8, 2014 had 
passed an adjudication order on a show 
cause notice issued to the Company for 
alleged non-disclosure of the diluted 
Earnings per Share in the quarterly 
financial results for the quarters ended 
June 2007, September 2007, December 
2007, March 2008, June 2008 and 
September 2008 and imposed monetary 
penalty of ` 13 crore. On an appeal by 
the Company, the Hon’ble Securities 
Appellate Tribunal (SAT), set aside 
SEBI’s order and remanded the matter 
for fresh consideration by SEBI. SEBI 
issued a fresh show cause notice dated 
April 5, 2016 in the matter alleging 
incorrect disclosure of the diluted 
Earnings per Share. The Company 
filed a reply to the show cause notice 
and attended the personal hearing 
on July 26, 2016. SEBI appointed new 
Adjudicating Officer (AO). The last 
hearing before the AO was held on 
November 22, 2018. Further details 
sought by AO have been provided. 
Adjudication order is awaited.

(ii)  (a)   SEBI had passed an Order under 
Section 11B of the SEBI Act, 1992 
on March 24, 2017 on a show cause 
notice dated December 16, 2010 
issued to the Company in the matter 
concerning trading in the shares of 
Reliance Petroleum Limited by the 
Company in the year 2007, directing 
(i) disgorgement of ` 447 crore along 
with interest calculated at 12% per 
annum from November 29, 2007 till 
date of payment; and (ii) prohibiting 
the Company from dealing in equity 
derivatives in the Futures and Options 
segment of the stock exchanges, 
directly or indirectly for a period of 
one year from March 24, 2017. The 
Company filed an appeal against 
the said Order before SAT. SAT has 
stayed the direction on disgorgement 

until the disposal of the appeal. 
The prohibition from dealing in equity 
derivatives in the Futures and Options 
segment expired on March 23, 2018. 
The appeal has been heard by SAT 
and is reserved for orders. 

(b)  SEBI had also issued a Show Cause 
Notice (SCN) dated November 21, 
2017 to the Company in the matter 
concerning trading in the shares of 
Reliance Petroleum Limited by the 
Company in the year 2007, asking 
the Company to show cause as 
to why inquiry should not be held 
against the Company in terms of SEBI 
(Procedure for Holding Inquiry and 
Imposing Penalties by Adjudicating 
Officer) Rules, 1995 and penalty be 
not imposed under the provisions 
of the SEBI Act, 1992. The Company 
has made written submissions in 
response to the SCN, including on 
June 15, 2018, September 12, 2018 
and September 20, 2019. Hearings 
were held before the Adjudicating 
Officer on September 11, 2018, 
January 24, 2020 and March 12, 2020 
and the matter is part-heard. 

(iii)  SEBI had issued a show cause 

notice dated November 26, 2015 
to the Company alleging that, the 
Company had not provided the 
information sought by SEBI regarding 
categorization of the Directors of the 
Company as on January 07, 2000. 
The Adjudicating Officer, vide Order 
dated February 28, 2018, disposed of 
the adjudication proceedings initiated 
against the Company without imposition 
of any penalty.

WHISTLE-BLOWER POLICY
The Company promotes safe, ethical 
and compliant conduct of all its business 
activities and has put in place a mechanism 
for reporting illegal or unethical behaviour. 
The Company has a Vigil Mechanism 
and Whistle-blower policy under which 
the employees are encouraged to report 
violations of applicable laws and regulations 
and the Code of Conduct – without fear of 
any retaliation. The reportable matters may 
be disclosed to the Ethics and Compliance 
Task Force which operates under the 
supervision of the Audit Committee. 

Employees may also report violations to the 
Chairman of the Audit Committee and there 
was no instance of denial of access to the 
Audit Committee. The Vigil Mechanism and 
Whistle-blower Policy is available on the 
website of the Company.

PREVENTION OF SEXUAL 
HARASSMENT OF WOMEN AT 
WORKPLACE
The Company is committed to provide 
a work environment that ensures every 
employee is treated with dignity, respect 
and afforded equal treatment. Please refer 
Human Capital section of Management 
Discussion and Analysis Report, 
for more details.

ADOPTION OF MANDATORY 
AND DISCRETIONARY 
REQUIREMENTS
The Company has complied with all 
mandatory requirements of Regulation 34 
of the Listing Regulations. The Company 
has adopted the following discretionary 
requirements of the Listing Regulations:

COMMUNICATION TO 
SHAREHOLDERS
Half-yearly reports covering financial 
results were sent to the members at their 
registered addresses. In addition to half-
yearly reports, quarterly reports were 
also sent to the members, whose e-mail 
IDs are registered with the Company / 
Depository Participants.

AUDIT QUALIFICATION
The Company is in the regime of unmodified 
opinions on financial statements.

REPORTING OF INTERNAL AUDITOR
The Internal Auditor directly reports to the 
Audit Committee.

MEANS OF COMMUNICATION
Quarterly results: The Company’s 
quarterly / half-yearly / annual financial 
results are sent to the Stock Exchanges 
and published in ‘Indian Express’, ‘Financial 
Express’ and ‘Loksatta’. They are also 
available on the website of the Company.

News releases, presentations: Official 
news releases and official media releases 
are sent to Stock Exchanges and are also 
available on the website of the Company.

Presentations to institutional investors 
/ analysts: Detailed presentations are 
made to institutional investors and financial 
analysts on the Company’s quarterly, half-
yearly as well as annual financial results. 
These presentations are available on the 
website of the Company, as well as sent 
to the Stock Exchanges. No unpublished 
price sensitive information is discussed in 
meeting / presentation with institutional 
investors and financial analysts.

Website: The Company’s website (www.ril.
com) contains a separate dedicated section 
‘Investor Relations’ where shareholders’ 
information is available.

Annual Report: The Annual Report 
containing, inter alia, Audited Financial 
Statement, Audited Consolidated Financial 
Statement, Board’s Report, Auditors’ 
Report and other important information 
is circulated to the members and others 
entitled thereto. The Management 
Discussion and Analysis Report forms part 
of the Annual Report. The Annual Report is 
also available in downloadable form on the 
website of the Company.

Chairman’s Communiqué: Printed copy of 
the Chairman’s speech is distributed to the 
shareholders at the Annual General Meeting. 
A copy of the Chairman’s speech is also sent 
to all the shareholders, whose e-mail IDs are 
registered with the Company / Depository 
Participants. The document is also available 
on the website of the Company.

Letters to Investors: Letters were sent to 
the shareholders / debenture holders as 
per records, for claiming unclaimed / unpaid 
dividend / interest or redemption amount on 
debentures / dematerialisation of shares / 
updating PAN and bank account details. 
The Company has also sent intimations 
to the shareholders holding shares in 
physical form, informing them about SEBI’s 
mandate to permit transfer of shares only in 
dematerialised form w.e.f. April 1, 2019.

NSE Electronic Application Processing 
System (NEAPS): NEAPS is a web-based 
application designed by NSE for corporates. 
All periodical and other compliance filings 
are filed electronically on NEAPS.

BSE Listing Centre (Listing Centre): BSE’s 
Listing Centre is a web-based application 
designed for corporates. All periodical 
and other compliance filings are filed 
electronically on the Listing Centre.

SEBI Complaints Redress System 
(SCORES): Investor complaints are 
processed at SEBI in a centralised 
web-based complaints redress system. 
The salient features of this system are 
centralised database of all complaints, 
online upload of Action Taken Reports 
(ATRs) by concerned companies and online 
viewing by investors of actions taken on the 
complaints and their current status.

Designated exclusive email-IDs: The 
Company has designated the following 
email-IDs exclusively for investor servicing:

•  For queries on Annual Report: 

investor.relations@ril.com

•  For queries in respect of shares in 

physical mode: rilinvestor@kfintech.com

Shareholders’ Feedback Survey: The 
Company sends feedback form seeking 
shareholders’ views on various matters 
relating to investor services and Annual 
Report for improvement in future.

GENERAL SHAREHOLDER 
INFORMATION
ANNUAL GENERAL MEETING
Wednesday, July 15, 2020 at 2:00 p.m. 
through Video Conferencing / Other Audio 
Visual Means as set out in the Notice 
convening the Annual General Meeting.

DIVIDEND PAYMENT DATE
Between July 16, 2020 and July 22, 2020 
for electronic transfer to the shareholders 
who have furnished bank account details to 
the Company / its Registrar.

Physical warrants shall be dispatched to 
the shareholders, who have not registered 
their ECS mandates, upon normalisation of 
postal services.

FINANCIAL YEAR
April 1 to March 31

FINANCIAL CALENDAR 
(TENTATIVE) RESULTS FOR THE 
QUARTER ENDING
June 30, 2020 – Third week of July, 2020

September 30, 2020 – Third week 
of October, 2020

December 31, 2020 – Fourth week 
of January, 2021

March 31, 2021 – Fourth week of April, 2021

Annual General Meeting – June / July, 2021

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Corporate Governance Report (contd)

LISTING ON STOCK EXCHANGES
Equity Shares
BSE Limited (BSE)
Phiroze Jeejeebhoy Towers, Dalal Street, 
Mumbai - 400 001

Domestic Custodian
ICICI Bank Limited
Empire Complex, 1st Floor, 414, Senapati 
Bapat Marg, Lower Parel (West), 
Mumbai - 400 013

Scrip Code – 500325

National Stock Exchange of India 
Limited (NSE)
Exchange Plaza, C-1, Block G,  
Bandra-Kurla Complex, Bandra (East), 
Mumbai - 400 051

Trading Symbol – RELIANCE

ISIN: INE002A01018

Global Depository Receipts (GDRs)
Luxembourg Stock Exchange
35A Boulevard Joseph II, 
L-1840, Luxembourg

Overseas Depository
The Bank of New York Mellon 
Corporation
240, Greenwich Street, New York, 
NY 10286, USA

STOCK MARKET PRICE DATA 

PAYMENT OF LISTING FEES
Annual listing fee for the financial year 
2020-21 has been paid by the Company 
to BSE and NSE. Annual maintenance and 
listing agency fee for the calendar year 
2020 has been paid by the Company to 
Luxembourg Stock Exchange.

PAYMENT OF DEPOSITORY FEES
Annual Custody / Issuer fee is being paid by 
the Company within the due date based on 
invoices received from the Depositories.

FEES PAID TO THE STATUTORY 
AUDITORS
Total fees for all services paid by the 
Company and its subsidiaries, on a 
consolidated basis, to statutory auditors of 
the Company and other firms in the network 
entity of which the statutory auditors are a 
part, during the year ended March 31, 2020, 
is ` 46.27 crore.

CREDIT RATING
The Company’s financial discipline and 
prudence is reflected in the strong credit 
ratings ascribed by rating agencies as 
given below. There has been no revision 
in credit ratings during the financial year 
2019-20. The details of the Credit Rating are 
mentioned in Management Discussion and 
Analysis Report.

UTILISATION OF FUNDS 
RAISED THROUGH ISSUE OF 
NON-CONVERTIBLE DEBENTURES
During the financial year 2019-20 no 
funds were raised through issue of 
Non-Convertible Debentures.

DEBENTURE TRUSTEE
Axis Trustee Services Limited
The Ruby, 2nd Floor, SW,
29, Senapati Bapat Marg,
Dadar (West), Mumbai – 400 028
Tel: +91-22-62300451
Fax: +91-22-62300700
E-mail: debenturetrustee@axistrustee.com; 
complaints@axistrustee.com
Website Address: www.axistrustee.com

BSE SENSEX VS RIL SHARE PRICE
 BSE SENSEX 

 RIL Close Price

NSE NIFTY VS RIL SHARE PRICE
 NSE NIFTY 

 RIL Close Price

Month

April 2019
May 2019
June 2019
July 2019
August 2019
September 2019
October 2019
November 2019
December 2019
January 2020
February 2020
March 2020

National Stock Exchange of India Limited (NSE)
Low Price (`)
1,321.00
1,227.50
1,248.65
1,162.40
1,095.30
1,172.65
1,281.30
1,422.55
1,508.05
1,407.20
1325.00
875.65

High Price (`)
1,412.40
1,417.50
1,374.25
1,300.00
1,304.45
1,335.75
1,489.65
1,584.15
1,617.55
1,609.00
1,508.00
1,369.00

Volume (No.) High Price (`)
1,410.90
16,69,46,655
1,417.00
24,52,03,012
1,373.00
13,32,79,066
1,299.80
15,79,81,147
1,304.00
23,91,04,397
1,336.00
18,15,20,211
1,489.50
16,42,71,981
1,584.00
16,70,40,786
1,617.80
17,14,67,991
1,609.50
19,98,39,592
1,507.95
18,37,80,216
1,368.75
45,49,78,169

BSE Limited (BSE)
Low Price (`)
1,321.60
1,227.00
1,248.05
1,163.00
1,095.65
1,173.25
1,281.20
1,423.35
1,509.10
1,407.45
1,325.00
875.70

[Source: This information is compiled from the data available on the websites of BSE and NSE]

198

Volume (No.)
1,15,01,774
1,97,31,034
70,48,484
85,47,940
1,10,67,323
89,95,149
75,03,066
80,62,936
1,01,31,329
83,79,170
98,91,342
23,45,49,195

SHARE PRICE PERFORMANCE IN COMPARISON TO BROAD BASED INDICES – BSE SENSEX AND NSE NIFTY AS 
ON MARCH 31, 2020 

FY2019-20
2 Years
3 Years
5 Years
10 Years

RIL Share  
Performance on BSE

Sensex  
Performance

RIL Share  
Performance on NSE

NIFTY  
Performance

-18.39%
26.01%
68.66%
169.78%
107.03%

-23.80%
-10.62%
-0.51%
5.40%
68.12%

-18.30%
26.18%
68.64%
169.67%
107.35%

-26.03%
-14.99%
-6.28%
1.26%
63.79%

RIL’s share price on BSE and NSE has been adjusted for the year 2017 and earlier years, on account of issue of bonus shares in 
the FY 2017-18.

REGISTRARS AND TRANSFER 
AGENTS
KFin Technologies Private Limited
(Formerly known as Karvy Fintech 
Private Limited)
Selenium Tower B, Plot 31-32,
Gachibowli, Financial District,
Nanakramguda, Hyderabad - 500 032
Tel: +91 40 67161700
Toll Free No.: 1800 425 8998  
(From 9:00 a.m. to 6:00 p.m.)
Fax: +91 40 67161680
E-mail: rilinvestor@kfintech.com
Website: www.kfintech.com

SHARE TRANSFER SYSTEM
SEBI has mandated that, effective April 1, 
2019, no share can be transferred in 
physical mode. Hence, the Company has 
stopped accepting any fresh lodgement 
of transfer of shares in physical form. 
The Company had sent communication 
to the shareholders encouraging them 
to dematerialise their holding in the 
Company. The communication, inter alia, 
contained procedure for getting the shares 
dematerialised. Shareholders holding 
shares in physical form are advised to avail 
the facility of dematerialisation.

During the year, the Company had obtained, 
on half-yearly basis, a certificate, from a 
Company Secretary in Practice, certifying 
that all certificates have been issued within 
thirty days of the date of lodgement of the 
transfer (for cases lodged prior to April 
1, 2019), sub-division, consolidation and 
renewal as required under Regulation 
40(9) of the Listing Regulations and filed 
a copy of the said certificate with the 
Stock Exchanges.

Trading in equity shares of the Company is 
permitted only in dematerialised form.

199

Naye India Ka Naya JoshAPR 2019MAR 2020MAY 2019JUN 2019JUL 2019AUG 2019BSERILSEP 2019OCT 2019NOV 2019DEC 2019JAN 2020FEB 202042,00040,00038,00036,00034,00032,00030,00028,0001,6008001,5001,4001,3001,2001,1001,000900RILNSEAPR 2019MAR 2020MAY 2019JUN 2019JUL 2019AUG 2019SEP 2019OCT 2019NOV 2019DEC 2019JAN 2020FEB 202014,00013,00012,00011,00010,0009,0008,0001,6001,0001,5001,4001,3001,2001,100Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview*  As per disclosure under Regulation 30(2) of the SEBI (Substantial Acquisition of Shares and Takeovers) Regulations, 2011, furnished by the promoters.

(B)  BONUS ISSUES OF FULLY PAID-UP EQUITY SHARES 

Corporate Governance Report (contd)

SHAREHOLDING PATTERN AS ON MARCH 31, 2020 

Category of shareholder

Sr. 
No.
(A) Shareholding of Promoter and 

Promoter Group
Indian

(1)
(2) Foreign

Total Shareholding of Promoter and 
Promoter Group
(B) Public Shareholding
(1)
Institutions
(2) Non-institutions

Total Public Shareholding
(C) Shares held by Custodians and 

against which Depository Receipts 
have been issued
Promoter and Promoter Group

(1)
(2) Public

Total shares held by Custodians and 
against which Depository Receipts 
have been issued 
Total (A) + (B) + (C)

Number of shareholders

Total number of shares

% of (A+B+C)

52*
0
52

1,819
26,30,300
26,32,119

309,80,84,968
0
309,80,84,968

235,51,81,559
73,46,36,787
308,98,18,346

0
1
1

0
15,13,64,196
15,13,64,196

48.87
0
48.87

37.15
11.59
48.74

0
2.39
2.39

26,32,172

633,92,67,510

100.00

CATEGORY-WISE SHAREHOLDING (%)
  GDR Holders
  Promoters 

  Non-Institutions 

  Institutions 

2.39

11.59

48.87

37.15

DISTRIBUTION OF SHAREHOLDING BY SIZE AS ON MARCH 31, 2020

Category (Shares)

Up to 500
501 - 1000
1001 - 5000
5001 - 10000
10001 - 20000
Above 20000
Total

DEMATERIALISATION OF SHARES 

Mode of Holding

NSDL
CDSL
Physical
Total

200

Holders

24,20,204
1,11,888
87,135
7,516
2,788
2,641
26,32,172

Shares % of total Shares

19,66,29,029
7,97,76,788
17,15,81,459
5,18,42,226
3,85,67,592
580,08,70,416
633,92,67,510

3.10
1.26
2.71
0.82
0.61
91.50
100.00

%

95.95
2.97
1.08
100.00

Dividend per 
Equity Share of  
` 10/- each (`)
7.00

8.00
8.50
9.00
9.50
10.00
10.50
11.00
6.00

6.50

Ratio

3:5
6:10
1:1
1:1
1:1

BUILD-UP OF EQUITY SHARE CAPITAL
The statement showing build-up of equity share capital is available on the website 
of the Company.

CORPORATE BENEFITS TO INVESTORS
(A)  DIVIDEND DECLARED FOR THE LAST 10 YEARS 

Financial Year

2009-10

2010-11
2011-12
2012-13
2013-14
2014-15
2015-16
2016-17
2017-18

2018-19

Date of Dividend 
Declaration

June 18, 2010  
(post bonus issue 1:1)
June 3, 2011
June 7, 2012
June 6, 2013
June 18, 2014
June 12, 2015
March 10, 2016
July 21, 2017
July 5, 2018
(post bonus issue 1:1)
August 12, 2019

Financial Year

1980-81
1983-84
1997-98
2009-10
2017-18

LIQUIDITY
The Company’s Equity Shares are among the most liquid and actively traded shares on the 
Indian Stock Exchanges. RIL shares consistently rank among the top few frequently traded 
shares, both in terms of the number of shares traded, as well as value.

Relevant data for the average daily turnover for the financial year 2019-20 is given below: 

Particulars

Shares (Nos.)
Value (` in crore)

BSE

13,98,416
157.43

NSE

99,81,430
1,314.76

Total

113,79,846
1,472.19

[Source: This information is compiled from the data available on the websites of BSE and NSE]

OUTSTANDING GDRS / 
WARRANTS AND CONVERTIBLE 
BONDS, CONVERSION DATE AND 
LIKELY IMPACT ON EQUITY
GDRs: Outstanding GDRs as on March 31, 
2020 represent 15,13,64,196 equity shares 
constituting 2.39% of Company’s paid-up 
Equity Share Capital. Each GDR represents 
two underlying equity shares in the 
Company. GDR is not a specific time-bound 
instrument and can be surrendered at any 
time and converted into the underlying 
equity shares in the Company. The shares 
so released in favour of the investors upon 

surrender of GDRs can either be held by 
investors concerned in their name or sold 
off in the Indian secondary markets for cash. 
To the extent of shares so sold in Indian 
markets, GDRs can be reissued under the 
available head-room.

RIL GDR PROGRAMME
The Global Depository Receipts of the 
Company are listed on Luxembourg 
Stock Exchange and are traded 
on the International Order Book 
(London Stock Exchange) and amongst 
qualified institutional investors on the 

over-the-counter market in the United 
States of America.

RIL GDRs are exempted securities under 
US Securities Law. RIL GDR programme 
has been established under Rule 144A and 
Regulation S of the US Securities Act, 1933. 
Reporting is done under the exempted 
route of Rule 12g3-2(b) under the US 
Securities Exchange Act, 1934.

The Bank of New York Mellon is an 
Overseas Depository and ICICI Bank 
Limited is the Domestic Custodian of all the 
Equity Shares underlying the GDRs issued 
by the Company.

EMPLOYEE STOCK OPTIONS
Particulars with regard to Employees’ 
Stock Options are available on the website 
of the Company.

COMMODITY PRICE RISKS / 
FOREIGN EXCHANGE RISK AND 
HEDGING ACTIVITIES
The Company is subject to commodity price 
risks due to fluctuation in prices of crude oil, 
gas and downstream petroleum products. 
Company’s payables and receivables are in 
U.S. Dollars and due to fluctuations in foreign 
exchange prices, it is subject to foreign 
exchange risks. The Company has in place 
a robust risk management framework for 
identification and monitoring and mitigation 
of commodity price and foreign exchange 
risks. The risks are tracked and monitored 
on a regular basis and mitigation strategies 
are adopted in line with the risk management 
framework. For further details on the above 
risks, please refer the Enterprise Risk 
Management section of the Management 
Discussion and Analysis Report.

RISK MANAGEMENT 
POLICY WITH RESPECT TO 
COMMODITIES INCLUDING 
THROUGH HEDGING
•  COMMODITIES EXPOSURE
 The Company is exposed to price 
volatility on various Petroleum, 
Petrochemical and other Energy 
related commodities, as part of its 
business operations. Due to the 
dynamic markets, prices of such 
Commodities fluctuate and can 
result in Margin Risk. This policy 
prescribes the guidelines for hedging 
Commodities Price risks.

201

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
Corporate Governance Report (contd)

•  HEDGING POLICY

 Exposures are identified and 
measured across the Company so that 
appropriate hedging can be done on a 
Net basis. For Commodities hedging, 
there exist Over The Counter (OTC) 
and Exchange markets that offer 
financial instruments (derivatives), that 
enable managing the Price risk.

Strategic decisions regarding the timing 
and the usage of derivatives instruments 
such as Swaps / Futures / Options, are 

taken based on various factors including 
market conditions, physical inventories, 
macro-economic situation. These 
decisions and execution are done in line 
with the Board approved Commodities 
Risk Management framework. The Risk 
Management Committee has oversight on 
all hedging actions taken.

More details on Risk Management 
are covered under the Enterprise Risk 
Management section of the Management 
Discussion and Analysis Report. 

Exposure of the Company to commodity risks, which are material is as 
under: 

Exposure 
towards the 
particular 
commodity 
(` in crore)

Exposure in 
Quantity terms 
towards the 
particular 
commodity (in 
1000 Metric 
Ton)

2,10,093
1,25,629

72,190
30,807

64,984

15,584

38,419
35,731

5,783
6,206

21,625
4,96,481

2,604
1,33,174

% of such exposure hedged through 
commodity derivatives

Total

Domestic  
market

International  
market

OTC Exchange

OTC Exchange*

-
-

-

-
-

-

-
-

-

-
-

-

23%
31%

18%
14%

41%
45%

6%

46%

52%

-
-

-

-
-

-

-
-

-

Commodity 
Name

Crude
Middle 
Distillates
Light 
Distillates
Polymer
Petchem 
Intermediate
Polyester
Total

*Includes OTC transactions cleared through International Exchanges.

PLANT LOCATIONS IN INDIA
REFINING & MARKETING
DTA Jamnagar Refinery
Village Meghpar / Padana, Taluka Lalpur, 
Jamnagar – 361 280, Gujarat, India

SEZ Jamnagar Refinery
Unit of Reliance Jamnagar SEZ 
Village Meghpar / Padana, Taluka Lalpur,  
Jamnagar – 361 280, Gujarat, India

PETROCHEMICALS
Barabanki Manufacturing Division
Dewa Road, P. O. Somaiya Nagar,  
Barabanki – 225 123, Uttar Pradesh, India

Dahej Manufacturing Division
P. O. Dahej – 392 130, Taluka: Vagra,  
District Bharuch, Gujarat, India

Hazira Manufacturing Division
Village Mora, P. O. Bhatha, Surat-Hazira 
Road, Surat – 394 510, Gujarat, India

Hoshiarpur Manufacturing 
Division
Dharamshala Road, V. P. O. Chohal, District 
Hoshiarpur – 146 024, Punjab, India

DTA Jamnagar Refinery
Village Meghpar / Padana, Taluka Lalpur, 
Jamnagar – 361 280, Gujarat, India

SEZ Jamnagar Refinery
Unit of Reliance Jamnagar SEZ 
Village Meghpar / Padana, Taluka Lalpur,  
Jamnagar – 361 280, Gujarat, India

Nagothane Manufacturing Division
P. O. Petrochemicals Township,  
Nagothane – 402 125, Roha Taluka,  
District Raigad, Maharashtra, India

Patalganga Manufacturing 
Division
B-1 to B-5 & A3, MIDC Industrial Area, 
Patalganga – 410 220, District Raigad, 
Maharashtra, India

202

Silvassa Manufacturing Division
342, Kharadpada, P. O. Naroli – 396 235, 
Union Territory of Dadra and 
Nagar Haveli, India

Vadodara Manufacturing Division
P. O. Petrochemicals, 
Vadodara – 391 346, Gujarat, India

Vadodara Composites Division
Vadodara - Halol Expressway,  
Vill - Asoj, Taluka – Waghodia,  
Vadodara – 391 510, Gujarat, India

OIL & GAS
KG D6 Onshore Terminal
Village Gadimoga, Tallarevu Mandal, 
East Godavari District – 533 463, 
Andhra Pradesh, India

Coal Bed Methane Project (CBM)
Village & P. O.: Lalpur, Tehsil: Burhar, District 
Shahdol, Madhya Pradesh – 484 110, India

TEXTILES
Naroda Manufacturing Division
103 / 106, Naroda Industrial Estate, Naroda, 
Ahmedabad – 382 330, Gujarat, India

ADDRESS FOR 
CORRESPONDENCE
FOR SHARES / DEBENTURES HELD 
IN PHYSICAL FORM
KFin Technologies Private Limited
(Formerly known as Karvy Fintech 
Private Limited)
Selenium Tower B,
Plot 31-32, Gachibowli Financial District,
Nanakramguda, Hyderabad - 500 032
Tel: +91 40 67161700
Toll Free No.: 1800 425 8998 
(From 9:00 a.m. to 6:00 p.m.)
Fax: +91 40 67161680
E-mail: rilinvestor@kfintech.com
Website: www.kfintech.com

FOR SHARES / DEBENTURES 
HELD IN DEMAT FORM
Investors’ concerned Depository 
Participant(s) and / or KFin Technologies 
Private Limited.

ANY QUERY ON THE ANNUAL 
REPORT
Smt. Savithri Parekh
Joint Company Secretary and 
Compliance Officer
Reliance Industries Limited  
3rd Floor, Maker Chambers IV,
222, Nariman Point,
Mumbai - 400 021
E-mail: rilagm@ril.com

TRANSFER OF UNPAID / 
UNCLAIMED AMOUNTS 
AND SHARES TO INVESTOR 
EDUCATION AND PROTECTION 
FUND
During the year, the Company has credited 
` 24.89 crore to the Investor Education 
and Protection Fund (IEPF) pursuant to the 
provisions of the Companies Act, 2013.

The cumulative amount transferred by the 
Company to IEPF up to March 31, 2020 
is ` 242 crore.

In accordance with the provisions of the 
Companies Act, 2013, the Company has 
transferred 18,46,438 equity shares of 
` 10/- each, to the credit of IEPF Authority, 
on August 7, 2019, in respect of which 
dividend had not been paid or claimed 
by the members for seven consecutive 
years or more as on the cut-off date, i.e. 
July 12, 2019. The Company has initiated 
necessary action for transfer of shares 
in respect of which dividend has not 
been paid or claimed by the members 
consecutively since 2012-13.

The Company has uploaded on its website, 
the details of unpaid and unclaimed 
amounts lying with the Company as on 
date of last Annual General Meeting 
(i.e. August 12, 2019).

Details of shares transferred to IEPF 
Authority during financial year 2019-20 
are also available on the website 
of the Company.

The Company has also uploaded these 
details on the website of the IEPF Authority 
(www.iepf.gov.in).

The voting rights on the shares transferred 
to IEPF Authority shall remain frozen till the 
rightful owner claims the shares.

Due dates for transfer to IEPF, of unclaimed / unpaid dividends for the financial year 2012-13 and thereafter: 

FY ended

March 31, 2013
March 31, 2014
March 31, 2015
March 31, 2016
March 31, 2017
March 31, 2018
March 31, 2019

Declaration Date

Due Date

June 6, 2013
June 18, 2014
June 12, 2015
March 10, 2016
July 21, 2017
July 5, 2018
August 12, 2019

July 12, 2020
July 24, 2021
July 18, 2022
April 15, 2023
August 26, 2024
August 4, 2025
September 11, 2026

EQUITY SHARES IN THE SUSPENSE ACCOUNT
In terms of Regulation 39 of the Listing Regulations, the Company reports the following details in respect of equity shares lying in the 
suspense account which were issued in demat form and physical form, respectively: 

Particulars

Aggregate number of shareholders and the outstanding shares in the 
suspense account lying as on April 1, 2019
Less: Number of shareholders who approached the Company for transfer 
of shares (which number is the same as shares transferred from suspense 
account during the year)
Add: Number of shareholders and aggregate number of shares transferred 
to the Unclaimed Suspense Account during the year
Less: Number of shares transferred to IEPF Authority during the year
Aggregate number of shareholders and the outstanding shares in the 
suspense account lying as on March 31, 2020

Demat

Physical

No. of 
shareholders

No. of  
equity shares

No. of 
shareholders 
(phase-wise 
transfers)

No. of  
equity shares

96

2,616

90,058

82,59,125

0

0

0

0

0

0

4,228

5,68,598

425

61,630

7,366

3,19,389

96

2,616

78,889

74,32,768

The voting rights on the shares in the suspense account shall remain frozen till the rightful owner claim the shares.

203

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Corporate Governance Report (contd)

WEBLINKS FOR THE MATTERS REFERRED IN THIS REPORT ARE AS UNDER: 

COMPLIANCE OF CORPORATE GOVERNANCE REQUIREMENTS SPECIFIED IN REGULATION 17 TO 27 AND 
REGULATION 46(2)(b) TO (i) OF LISTING REGULATIONS 

Particulars

Website link

Policies and Code

http://www.ril.com/DownloadFiles/IRStatutory/Remuneration-Policy-for-Directors.pdf

https://www.ril.com/DownloadFiles/IRStatutory/Code-of-Conduct.pdf
http://www.ril.com/DownloadFiles/IRStatutory/ourcode.pdf
https://www.ril.com/InvestorRelations/Downloads.aspx

Code of Conduct
Our Code
Familarisation Programme for Independent 
Directors
Remuneration Policy for Directors, 
Key Managerial Personnel and other 
employees
Policy for selection of Directors and 
determining Directors’ independence
Policy for determining Material Subsidiaries http://www.ril.com/DownloadFiles/IRStatutory/Material-Subsidiaries.pdf
Policy on Materiality of Related Party 
Transactions and on dealing with Related 
Party Transactions
Policy on Determination and Disclosure of 
Materiality of Events and Information and 
Web Archival Policy
Vigil Mechanism and Whistle- Blower Policy http://www.ril.com/DownloadFiles/IRStatutory/Vigil-Mechanism-and-Whistle-Blower-Policy.pdf
Reports

http://www.ril.com/DownloadFiles/IRStatutory/Policy-for-Selection-of-Directors.pdf

http://www.ril.com/DownloadFiles/IRStatutory/Policy-on-Materiality-of-RPT.pdf

http://www.ril.com/DownloadFiles/IRStatutory/MaterialityPolicy.pdf

Quarterly, Half-yearly and Annual Financial 
Results (from 2002 to 2020)
Presentation to institutional investors and 
analysts (from 1999 to 2020)
Annual Report (from 1976 to 2020)
Chairman’s Communication (from 2002 to 
2019)
Sustainability Reports
Shareholder Information

Composition of Board of Directors and 
Profile of Directors
Composition of various Committees of the 
Board and their terms of reference
ESOS Disclosure under SEBI (Share Based 
Employee Benefits) Regulations, 2014 as 
on March 31, 2020
Details of unpaid and unclaimed 
amounts lying with the Company as on 
date of last Annual General Meeting 
(i.e. August 12, 2019) and details of shares 
transferred to IEPF during financial year 
2019-20.
Secretarial Audit Report of Material 
Unlisted Subsidiary
Build-up of Equity Share Capital
Shareholders’ Referencer
Investor Contacts

http://www.ril.com/InvestorRelations/FinancialReporting.aspx

http://www.ril.com/InvestorRelations/FinancialReporting.aspx

http://www.ril.com/InvestorRelations/FinancialReporting.aspx
http://www.ril.com/InvestorRelations/Chairman-Communication.aspx

http://www.ril.com/Sustainability/CorporateSustainability.aspx

http://www.ril.com/OurCompany/Leadership/BoardOfDirectors.aspx

http://www.ril.com/OurCompany/Leadership/BoardCommittees.aspx

https://www.ril.com/DownloadFiles/IRStatutory/ESOS-2006-Disclosure-2019-20.pdf

https://www.ril.com/DownloadFiles/IRStatutory/ESOS-2017-Disclosure-2019-20.pdf

http://www.ril.com/InvestorRelations/ShareholdersInformation.aspx

http://www.ril.com/DownloadFiles/IRStatutory/Secretarial-Audit-Reports-of-material-subsidiaries.pdf

https://www.ril.com/DownloadFiles/IRStatutory/Build-up-of-Equity-Share-Capital.pdf
http://www.ril.com/DownloadFiles/IRForms/Shareholders-Referencer.pdf
https://www.ril.com/InvestorRelations/Investor-Contacts.aspx

Sr. 
No.

Particulars

Regulation

1

Board of Directors

17

Compliance 
Status  
Yes / No / N.A.
Yes

2

3

4

5

6

7

8

Maximum Number of 
Directorships
Audit Committee

Nomination and Remuneration 
Committee

Stakeholders Relationship 
Committee

17A

18

19

20

Risk Management Committee

21

Vigil Mechanism

Related party transactions

22

23

Yes

Yes

Yes

Yes

Yes

Yes

Yes

9

Subsidiaries of the Company

24

Yes

Key Compliance observed

•  Composition and Appointment of Directors
•  Meetings and quorum
•  Review of compliance reports
•  Plans for orderly succession for appointments
•  Code of Conduct
•  Fees / compensation to Non-Executive Directors
•  Minimum information to be placed before the Board
•  Compliance Certificate by Chief Executive Officer and Chief 

Financial Officer

•  Risk assessment and risk management plan
•  Performance evaluation of Independent Directors
•  Recommendation of Board for each item of special business
•  Directorships in listed entities

•  Composition
•  Meetings and quorum
•  Chairperson present at Annual General Meeting
•  Role of the Committee
•  Composition
•  Chairperson present at Annual General Meeting
•  Meetings and quorum
•  Role of the Committee
•  Composition
•  Chairperson present at Annual General Meeting
•  Meetings
•  Role of the Committee
•  Composition
•  Meetings
•  Role of the Committee
•  Vigil Mechanism for Directors and employees
•  Adequate safeguards against victimisation
•  Direct access to Chairperson of Audit Committee
•  Policy on Materiality of related party transactions and dealing 

with related party transactions

•  Prior approval including omnibus approval of Audit Committee for 

related party transactions

•  Periodical review of related party transactions
•  Disclosure on related party transactions
•  Appointment of Company’s Independent Director on the Board 

of material subsidiaries

•  Review of financial statements and investments of subsidiaries by 

the Audit Committee

•  Minutes of the Board of Directors of the subsidiaries are placed at 

the meeting of the Board of Directors

•  Significant transactions and arrangements of subsidiaries are 

placed at the meeting of the Board of Directors

10

Secretarial Audit

24A

Yes

•  Annual Secretarial Audit Report and Annual Secretarial 

Compliance Report

•  Secretarial Audit Report of material unlisted subsidiaries 

incorporated in India

204

205

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewCorporate Governance Report (contd)

Sr. 
No.

11

12

Particulars

Regulation

Obligations with respect to 
Independent Directors

25

Compliance 
Status  
Yes / No / N.A.
Yes

26

Yes

Obligations with respect to 
employees including Senior 
Management, Key Managerial 
Personnel, Directors and 
Promoters

13

Other Corporate Governance 
requirements

27

Yes

14

Website

46(2)(b) to (i)

Yes

Key Compliance observed

•  Maximum directorships and tenure
•  Meetings of Independent Directors
•  Cessation and appointment of Independent Directors
•  Familiarisation of Independent Directors
•  Declaration from Independent Director that he / she meets the 

criteria of independence

•  Directors and Officers insurance for all the Independent Directors
•  Memberships / Chairmanships in Committees
•  Affirmation on compliance of Code of Conduct by Directors and 

Senior Management

•  Disclosure of shareholding by Non-Executive Directors
•  Disclosures by Senior Management about potential 

conflicts of interest

•  No agreement with regard to compensation or profit sharing in 
connection with dealings in securities of the Company by Key 
Managerial Personnel, Director and Promoter
•  Compliance with discretionary requirements
•  Filing of quarterly, half-yearly and yearly compliance report on 

Corporate Governance

•  Terms and conditions of appointment of Independent Directors
•  Composition of various Committees of the Board of Directors
•  Code of Conduct of Board of Directors and Senior 

Management Personnel

•  Details of establishment of Vigil Mechanism / 

Whistle-blower policy

•  Policy on dealing with related party transactions
•  Policy for determining material subsidiaries
•  Details of familiarisation programmes imparted to 

Independent Directors

ANNUAL SECRETARIAL COMPLIANCE REPORT
Pursuant to the SEBI circular no. CIR/CFD/ CMD1/27/2019 dated February 8, 2019, the Company has obtained an Annual Secretarial 
Compliance Report from Dr. K. R. Chandratre, Practising Company Secretary, confirming compliance of SEBI Regulations / Circulars / 
Guidelines issued thereunder and applicable to the Company. There are no observations or adverse remarks in the said report.

NO DISQUALIFICATION CERTIFICATE FROM COMPANY SECRETARY IN PRACTICE
Certificate from Dr. K. R. Chandratre, Practising Company Secretary, confirming that none of the Directors on the Board of the Company 
have been debarred or disqualified from being appointed or continuing as directors of companies by the SEBI, Ministry of Corporate 
Affairs, or any such other Statutory Authority, as stipulated under Regulation 34(3) of the Listing Regulations, is attached to this Report.

CEO AND CFO CERTIFICATION
The Chairman and Managing Director (CMD) and the Chief Financial Officer (CFO) of the Company give annual certification on financial 
reporting and internal controls to the Board in terms of Regulation 17(8) of the Listing Regulations, copy of which is attached to this Report. 
The CMD and the CFO also give quarterly certification on financial results while placing the financial results before the Board in terms of 
Regulation 33(2) of the Listing Regulations.

COMPLIANCE CERTIFICATE OF THE AUDITORS
Certificate from the Company’s Auditors, S R B C & CO LLP and D T S & Associates LLP, Chartered Accountants, confirming compliance 
with conditions of Corporate Governance, as stipulated under Regulation 34 of the Listing Regulations, is attached to this Report.

CERTIFICATE ON COMPLIANCE WITH CODE OF CONDUCT
I hereby confirm that the Company has obtained from all the members of the Board and Senior Management Personnel, the affirmation 
that they have complied with the ‘Code of Conduct’ and ‘Our Code’ in respect of the financial year 2019-20.

Mukesh D. Ambani
Chairman and Managing Director

Mumbai, April 30, 2020

206

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NO DISQUALIFICATION CERTIFICATE FROM COMPANY SECRETARY IN PRACTICE

To:
The Members
Reliance Industries Limited
3rd Floor, Maker Chambers IV, 222,
Nariman Point, Mumbai - 400 021.

I have examined the relevant registers, records, forms, returns and disclosures received from the Directors of Reliance Industries Limited 
having CIN L17110MH1973PLC019786 and having registered office at 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai - 400 021, 
Maharashtra, India (hereinafter referred to as ‘the Company’), produced before me by the Company for the purpose of issuing this 
Certificate, in accordance with Regulation 34(3) read with Schedule V Para-C Clause 10(i) of the Securities Exchange Board of India (Listing 
Obligations and Disclosure Requirements) Regulations, 2015.

In my opinion and to the best of my information and according to the verifications (including Directors Identification Number (DIN) status at 
the portal www.mca.gov.in) as considered necessary and explanations furnished to me by the Company & its officers, I hereby certify that 
none of the Directors on the Board of the Company as stated below for the financial year ending on 31 March 2020, have been debarred 
or disqualified from being appointed or continuing as Directors of companies by the Securities and Exchange Board of India, Ministry of 
Corporate Affairs, or any such other Statutory Authority. 

Sr. 
No.

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.

Name of the Director

Mukesh Dhirubhai Ambani
Yogendra Premkrishna Trivedi
Dipak Chand Jain
Raghunath Anant Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Shumeet Banerji
Arundhati Bhattacharya
Nita Mukesh Ambani
Nikhil Rasiklal Meswani
Hital Rasiklal Meswani
Madhusudana Sivaprasad Panda
Pawan Kumar Kapil
Veerayya Chowdary Kosaraju

DIN

00001695
00001879
00228513
00074119
06646490
07175393
02787784
02011213
03115198
00001620
00001623
00012144
02460200
08485334

Date of appointment  
in the Company

01.04.1977
16.04.1992
04.08.2005
09.06.2007
20.12.2013
12.06.2015
21.07.2017
17.10.2018
18.06.2014
26.06.1986
04.08.1995
21.08.2009
16.05.2010
18.10.2019

Ensuring the eligibility of the appointment / continuity of every Director on the Board is the responsibility of the management of the 
Company. My responsibility is to express an opinion on these, based on my verification. This certificate is neither an assurance as 
to the future viability of the Company nor of the efficiency or effectiveness with which the management has conducted the affairs 
of the Company.

Dr. K. R. Chandratre
FCS No. 1370, C P No: 5144
Place: Pune
Date: 30 April 2020
UDIN: F001370B000192297

CEO / CFO CERTIFICATE

To,
The Board of Directors
Reliance Industries Limited

1. 

 We have reviewed financial statements and the cash flow statement of Reliance Industries Limited (the Company) for the year ended 
March 31, 2020 and to the best of our knowledge and belief:

i. 

ii. 

 these statements do not contain any materially untrue statement or omit any material fact or contain statements that 
might be misleading;

 these statements together present a true and fair view of the Company’s affairs and are in compliance with existing accounting 
standards, applicable laws and regulations.

 There are, to the best of our knowledge and belief, no transactions entered into by the Company during the year which are fraudulent, 
illegal or violative of the Company’s Code of Conduct.

 We accept responsibility for establishing and maintaining internal controls for financial reporting and we have evaluated the 
effectiveness of Company’s internal control systems pertaining to financial reporting. We have not come across any reportable 
deficiencies in the design or operation of such internal controls.

2. 

3. 

4. 

 We have indicated to the Auditors and the Audit Committee that:

i. 

ii. 

 there are no significant changes in internal controls over financial reporting during the year;

 there are no significant changes in accounting policies during the year; and

iii. 

 there are no instances of significant fraud of which we have become aware.

Mukesh D. Ambani
Chairman and Managing Director

Alok Agarwal
Chief Financial Officer

Srikanth Venkatachari
Joint Chief Financial Officer

Mumbai, April 30, 2020

208

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Corporate Governance Report (contd)

INDEPENDENT AUDITOR’S CERTIFICATE ON COMPLIANCE WITH THE CONDITIONS OF CORPORATE 
GOVERNANCE AS PER PROVISIONS OF CHAPTER IV OF SECURITIES AND EXCHANGE BOARD OF INDIA 
(LISTING OBLIGATIONS AND DISCLOSURE REQUIREMENTS) REGULATIONS, 2015 (AS AMENDED)

To the Members
Reliance Industries Limited
3rd Floor, Maker Chambers IV, 222, Nariman Point,
Mumbai - 400 021, India

1. 

 The Corporate Governance Report prepared by Reliance Industries Limited (“the Company”), contains details as stipulated in 
regulations 17 to 27 and clauses (b) to (i) of regulation 46(2) and para C and D of Schedule V of Securities and Exchange Board of India 
(Listing Obligations and Disclosure Requirements) Regulations, 2015, as amended (“the Listing Regulations”) (‘applicable criteria’) with 
respect to Corporate Governance for the year ended March 31, 2020. This report is required by the Company for annual submission to 
the Stock exchange and to be sent to the Shareholders of the Company.

MANAGEMENT’S RESPONSIBILITY
2. 

 The preparation of the Corporate Governance Report is the responsibility of the Management of the Company including 
the preparation and maintenance of all relevant supporting records and documents. This responsibility also includes the 
design, implementation and maintenance of internal control relevant to the preparation and presentation of the Corporate 
Governance Report.

3. 

 The Management along with the Board of Directors are also responsible for ensuring that the Company complies with the conditions 
of Corporate Governance as stipulated in the Listing Regulations, issued by the Securities and Exchange Board of India.

AUDITOR’S RESPONSIBILITY
4. 

 Our responsibility is to provide a reasonable assurance in the form of an opinion whether the Company has complied with the 
condition of Corporate Governance, as stipulated in the Listing Regulation.

5. 

6. 

7. 

8. 

 We conducted our examination of the Corporate Governance Report in accordance with the Guidance Note on Reports or Certificates 
for Special Purposes and the Guidance Note on Certification of Corporate Governance, both issued by the Institute of Chartered 
Accountants of India (“ICAI”). The Guidance Note on Reports or Certificates for Special Purposes requires that we comply with the 
ethical requirements of the Code of Ethics issued by ICAI.

 We have complied with the relevant applicable requirements of the Standard on Quality Control (SQC) 1, Quality Control for Firms that 
Perform Audits and Reviews of Historical Financial Information, and Other Assurance and Related Services Engagements.

 The procedures selected depend on the auditor’s judgement, including the assessment of the risks associated in compliance of 
the Corporate Governance Report with the applicable criteria. The procedures includes but not limited to verification of secretarial 
records and financial information of the Company and obtained necessary representations and declarations from directors including 
independent directors of the Company.

 The procedures also include examining evidence supporting the particulars in the Corporate Governance Report on a test basis. 
Further, our scope of work under this report did not involve us performing audit tests for the purposes of expressing an opinion on the 
fairness or accuracy of any of the financial information or the financial statements of the Company taken as a whole.

OPINION
9. 

 Based on the procedures performed by us as referred in paragraph 7 and 8 above and according to the information and explanations 
given to us, we are of the opinion that the Company has complied with the conditions of Corporate Governance as stipulated in the 
Listing Regulations, as applicable for the year ended March 31, 2020, referred to in paragraph 1 above.

OTHER MATTERS AND RESTRICTION ON USE
10. 

 This Report is neither an assurance as to the future viability of the Company nor the efficiency or effectiveness with which the 
management has conducted the affairs of the Company.

11. 

 This Report is addressed to and provided to the members of the Company solely for the purpose of enabling it to comply with its 
obligations under the Listing Regulations and should not be used by any other person or for any other purpose. Accordingly, we do 
not accept or assume any liability or any duty of care or for any other purpose or to any other party to whom it is shown or into whose 
hands it may come without our prior consent in writing. We have no responsibility to update this Report for events and circumstances 
occurring after the date of this Report. 

For D T S & Associates LLP
Chartered Accountants
ICAI Firm Reg Number: 142412W/ W100595

For S R B C & CO LLP
Chartered Accountants
ICAI Firm Reg Number: 324982E/E300003

per T. P. Ostwal
Partner
Membership No.: 030848
UDIN: 20030848AAAAAO8055
Place: Mumbai
Date: April 30, 2020

per Vikas Kumar Pansari
Partner
Membership No.: 093649
UDIN: 20093649AAAAAP4660
Place: Mumbai
Date: April 30, 2020

210

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Dear Members, 

The Board of Directors are pleased to present the Company’s Forty-third Annual Report (Post–IPO) and the Company’s audited financial 
statements for the financial year ended March 31, 2020.

FINANCIAL RESULTS 
The Company’s financial performance (standalone and consolidated) for the year ended March 31, 2020 is summarised below:

STANDALONE

CONSOLIDATED

2019-20

2018-19

2019-20

2018-19

`  
crore

US$  
million*

`  
crore

US$  
million*

`  
crore

US$  
million*

`  
crore

US$  
million*

PROFIT BEFORE TAX (before exceptional item)

44,561

5,889

47,367

6,849

58,050

7,672

55,227

Less:  Current Tax

  Deferred Tax

7,200

2,213

952

292

9,440

2,764

1,365

399

8,630

5,096

1,141

673

11,683

3,707

7,986

1,689

536

PROFIT FOR THE YEAR (before exceptional item)

35,148

4,645

35,163

5,085

44,324

5,858 39,837

5,761

Less: Exceptional Item (net of tax)^

4,245

561

-

-

4,444

587

-

-

PROFIT FOR THE YEAR 

30,903 

4,084  35,163 

5,085 

39,880 

5,271  39,837 

5,761 

Less: Net Profit attributable to Non-Controlling Interest 

-

-

-

-

526

70

249

36

Net Profit Attributable to Owners of the Company 

30,903

4,084

35,163

5,085

39,354

5,201 39,588 

5,725

Add: Balance in Retained Earnings   

26,808

4,815

30,051

5,283

12,330

2,038

11,840

1,967

Less: Pursuant to Scheme of Arrangement/Others

-

-

-

-

8,496

1,123

654

95

Sub-Total

LESS: APPROPRIATION

Transferred to Statutory Reserve 

Transferred to General Reserve 

Transferred to Capital Redemption Reserve 

Transferred to Debenture Redemption Reserve 

Transferred to Special Economic Zone Reinvestment Reserve

Dividend on Equity Shares 

Tax on dividend 

Closing Balance 

57,711 

8,899 65,214 

10,368

43,188

6,116 50,774 

7,597

-

-

-

-

5,500

3,852

732

-

-

-

-

727

509

97

-

-

30,000

4,338

-

4,124

-

3,554

728

-

596

-

514

105

77

-

40

15

5,500

3,852

732

10

-

5

2

727

509

97

15

2

30,000

4,338

-

-

4,147

600

-

3,554

728

-

514

105

47,627 

7,566 26,808 

4,815

32,972 

4,766

12,330 

2,038

* 1 US$ = ` 75.665 Exchange Rate as on March 31, 2020 (1 US$ = ` 69.155 as on March 31, 2019) 

^ Please refer note no. 30.3 of the Standalone Financial Statement and note no.28.2 of the Consolidated Financial Statement. 

 RESULTS OF OPERATIONS AND 
THE STATE OF COMPANY’S 
AFFAIRS 
THE HIGHLIGHTS OF THE 
COMPANY’S PERFORMANCE 
(STANDALONE) FOR THE YEAR 
ENDED MARCH 31, 2020 ARE AS 
UNDER: 
•  Value of sales and services 

decreased by 9.1% to ` 3,65,202 crore 
(US$ 48.3 billion). 

•  Exports decreased by 9.6% to 

` 2,02,830 crore (US$ 26.8 billion). 

•  EBITDA (before exceptional Item) 

decreased by 1.9% to ` 66,394 crore 
(US$ 8.8 billion). 

•  Profit Before Tax (before exceptional 

Item) decreased by 5.9% to 
` 44,561 crore (US$ 5.9 billion). 
•  Cash Profit decreased by 2.9% to 
` 47,089 crore (US$ 6.2 billion). 

•  Net Profit (before exceptional Item) was 
stable at ` 35,148 crore (US$ 4.6 billion). 

•  Gross Refining Margin stood 

at US$ 8.9/bbl.

FINANCIAL PERFORMANCE 
REVIEW AND ANALYSIS 
(CONSOLIDATED) 
The Company achieved a consolidated 
revenue of ` 6,59,205 crore 
(US$ 87.1 billion), an increase of 5.4% 
as compared to ` 6,25,212 crore in the 
previous year. Increase in revenue is 
primarily on account of higher revenues 
from the Consumer businesses. Digital 
Services business and Retail business 
recorded an increase of 40.7% and 24.8%, 
respectively, in revenue as compared to 
previous year. Revenues for the Refining 
and Petrochemicals business declined in 
line with fall in average oil and product 
prices for the year. Average Brent oil price 
declined 13% y-o-y, while realisations for 
key petrochemical products declined 
by 15%-32% y-o-y. This was partially 
offset by higher crude throughput and 
petrochemicals production during the year. 

DIVIDEND 
The Board of Directors has recommended 
a dividend of ` 6.50 (Six rupees and 
Fifty paise only) per equity share of 
` 10/- (Ten rupees) each fully paid-up of 
the Company (last year ` 6.50 per equity 
share of ` 10/- each). Pro-rata dividend 
shall be paid in proportion to face value 

paid-up on the partly paid shares. Dividend 
is subject to approval of members at the 
ensuing Annual General Meeting (AGM) 
and shall be subject to deduction of income 
tax at source. 

The dividend recommended is in 
accordance with the Company’s Dividend 
Distribution Policy. The Dividend 
Distribution Policy of the Company 
is annexed herewith and marked as 
Annexure I to this Report and the same 
is put up on the Company’s website and 
can be accessed at https://www.ril.com/
DownloadFiles/IRStatutory/Dividend-
Distribution-Policy.pdf 

DETAILS OF MATERIAL CHANGES 
FROM THE END OF THE 
FINANCIAL YEAR TILL THE DATE 
OF THIS REPORT
Material changes and commitments 
affecting the financial position of the 
Company between the end of the financial 
year and date of this report are given below.

GLOBAL PANDEMIC – COVID-19
The outbreak of Coronavirus (COVID-19) 
pandemic globally and in India is causing 
significant disturbance and slowdown 
of economic activity. In many countries, 
businesses are being forced to cease or 
limit their operations for long or indefinite 
periods of time. Measures taken to contain 
the spread of the virus, including travel 
bans, quarantines, social distancing 
and closures of non-essential services 
have triggered significant disruptions to 
businesses worldwide, resulting in an 
economic slowdown. 

COVID-19 is significantly impacting 
business operation of the companies, by 
way of interruption in production, supply 
chain disruption, unavailability of personnel, 
closure / lockdown of production facilities 
etc. On March 24, 2020, the Government 
of India ordered a nationwide lockdown 
for 21 days which further got extended till 
May 3, 2020 to prevent community spread 
of COVID-19 in India resulting in significant 
reduction in economic activities. Further, 
during March 2020 / April 2020, there 
has been significant volatility in oil prices, 
resulting in uncertainty and reduction 
in oil prices. 

In assessing the recoverability of 
Company’s assets such as investments, 
loans, intangible assets, Goodwill, 
Trade receivable etc. the Company 
has considered internal and external 
information. The Company has performed 
sensitivity analysis on the assumptions 
used basis the internal and external 
information / indicators of future economic 
conditions and the Company expects to 
recover the carrying amount of the assets. 

RIGHTS ISSUE OF EQUITY SHARES 
The Board of Directors of the Company 
has approved the issue of equity shares 
of ` 10/- each of the Company on rights 
basis to eligible equity shareholders of 
the Company at an issue price of ` 1,257/- 
per fully paid-up equity share (including a 
premium of ` 1,247/- per equity share), 25% 
of the issue price viz. ` 314.25 per equity 
share will be payable on application, in the 
ratio of 1 equity share for every 15 equity 
shares held by eligible equity shareholders 
as on a ‘record date’. 

ISSUE OF DEBENTURES
The Company has issued and allotted 
on private placement basis, unsecured, 
redeemable, non-convertible Debentures 
(NCDs) aggregating ` 11,295 crore from 
the end of the financial year till the date 
of this report. 

SCHEME OF AMALGAMATION OF 
RELIANCE HOLDING USA INC., 
RELIANCE ENERGY GENERATION 
AND DISTRIBUTION LIMITED WITH 
THE COMPANY
The Company has filed a composite 
scheme of amalgamation and a plan of 
merger amongst Reliance Holding USA Inc. 
(“RHUSA”), Reliance Energy Generation 
and Distribution Limited (“REGDL”) and the 
Company (the “Scheme”), which inter alia 
provides for merger of RHUSA with REGDL 
and merger of REGDL with the Company 
under Sections 230 to 232 read with 
Section 234 and other applicable provisions 
of the Companies Act, 2013 (‘the Act’), 
with the Hon’ble National Company Law 
Tribunal, Mumbai Bench, for its approval.

212

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Board’s Report (contd)

SCHEME OF ARRANGEMENT 
BETWEEN THE COMPANY AND 
RELIANCE O2C LIMITED 
The Board of Directors of the Company 
has approved a scheme of arrangement 
under Sections 230 to 232 and other 
applicable provisions of the Act, between 
(i) the Company, its shareholders and 
creditors, and (ii) Reliance O2C Limited 
and its shareholders and creditors (the 
“Scheme”). Reliance O2C Limited is a 
company incorporated under the Act, on 
January 24, 2019. The Scheme inter alia 
provides for transfer of oil-to-chemicals 
(“O2C”) undertaking of the Company to 
Reliance O2C Limited as a going concern 
on slump sale basis for a lump sum 
consideration equal to the income tax 
net worth of the O2C undertaking as on 
the appointed date of the Scheme. O2C 
undertaking of the Company comprises 
entire oil-to-chemicals business of 
the Company consisting of refining, 
petrochemicals, fuel retail and aviation fuel 
(majority interest only) and bulk wholesale 
marketing businesses together with its 
assets and liabilities. The Scheme is 
subject to necessary statutory / regulatory 
approvals under applicable laws including 
approval of the Stock Exchanges and the 
National Company Law Tribunal.

AGREEMENTS WITH FACEBOOK, 
INC.
The Company, Jio Platforms Limited 
(“JPL”) and Facebook, Inc. (“Facebook”) 
signed binding agreements for an 
investment of ` 43,574 crore by Facebook 
into JPL, which values JPL at ` 4.62 
lakh crore pre-money enterprise value 
(US$ 65.95 billion, assuming a conversion 
rate of ` 70 to a US$) and post-money 
equity value of ` 4.36 crore. This investment 
will translate into a 9.99% equity stake of 
Facebook in JPL on a fully diluted basis. 

Concurrent with the investment, JPL, 
Reliance Retail Limited (“Reliance Retail”) 
and WhatsApp Inc. have also entered into 
a commercial partnership agreement to 
further accelerate Reliance Retail’s digital 
commerce business. JioMart platform 
would be integrated with WhatsApp Inc. to 
ensure that consumers are able to access 
the nearest kiranas who can provide 
products and services to their homes by 

214

transacting with JioMart using WhatsApp. 
The transaction is subject to regulatory and 
other customary approvals.

MANAGEMENT’S DISCUSSION 
AND ANALYSIS REPORT 
Management’s Discussion and Analysis 
Report for the year under review, as 
stipulated under the Securities and 
Exchange Board of India (Listing 
Obligations and Disclosure Requirements) 
Regulations, 2015 (“Listing Regulations”), 
is presented in a separate section, forming 
part of the Annual Report.

BUSINESS OPERATIONS 
/ PERFORMANCE OF THE 
COMPANY AND ITS MAJOR 
SUBSIDIARIES
The developments in business operations 
/ performance of the Company and its 
major subsidiaries consolidated with the 
Company are as below: 

RETAIL BUSINESS 
Reliance Retail achieved a turnover of 
` 1,62,936 crore in FY 2019-20, registering 
a growth of 24.8% y-o-y. EBITDA margin 
improved to 6.6% vs 5.3% last year. The 
business delivered an EBIT of ` 8,263 crore 
in FY 2019-20, registering a growth 
of 49% y-o-y. The year has witnessed 
consistent and sustainable performance at 
a significant scale being built up through 
incremental numbers on all counts. Reliance 
Retail has added 30% of store space within 
FY 2019-20 itself with the addition of over 
1,500 stores. Reliance Retail operated 
11,784 retail stores in over 7,000 towns and 
cities covering an area of 28.7 million sq. ft. 
as on March 31, 2020. Reliance Retail 
operated 519 petro retail outlets as on 
March 31, 2020.

DIGITAL SERVICES 
Digital service business achieved revenue 
of ` 68,642 crore, an increase of 40.7% 
y-o-y. Segment EBITDA was at `22,517 
crore for the year, as against `15,341 
crore in previous year. Segment EBITDA 
increased by 46.8% with EBIT margin of 
21%. The Digital business made net addition 
of 81 million mobility subscribers during 
the year, with year-end mobile subscribers’ 
base at 387.5 million. This was driven by 
strong adoption of Jio’s services across 

the country reflected by healthy customer 
engagement metrics on data and voice.

Pursuant to the Scheme of Arrangement 
amongst Reliance Jio Infocomm Limited 
and certain class of its creditors, approved 
by the Hon’ble National Company Law 
Tribunal, Ahmedabad bench, identified 
liabilities of ` 1,04,365 crore stood 
transferred to the Company for an equal 
amount of consideration.

In August 2019, Jio and Microsoft Corp. 
embarked on a unique, comprehensive, 
long-term strategic relationship aimed 
at accelerating the digital transformation 
of the Indian economy and society. The 
partnership aims to offer a detailed set 
of solutions comprising connectivity, 
computing, storage solutions and other 
technology services and applications 
essential for Indian businesses.

MEDIA AND ENTERTAINMENT 
Network18 improved its financial 
performance even amidst substantial 
weakness in the advertising environment, 
as business mix pivoted towards 
subscription and syndication. Broad-based 
cost controls across verticals further helped 
improve the business profitability, amidst 
an uncertain macro-environment. During 
FY 2019-20, Network18 reported revenues 
of ` 5,357 crore (growth of 4.7% y-o-y) and 
EBITDA of ` 617 crore. 

On February 17, 2020, the Boards of 
Network18, subsidiary TV18, and cable 
companies Hathway and Den Networks 
approved a Scheme of Arrangement for 
consolidation into Network18. This merger 
is subject to all necessary approvals and 
the Appointed Date for the merger shall 
be February 1, 2020. Aggregation of a 
content powerhouse across news and 
entertainment (both linear and digital) and 
the country’s largest cable distribution 
network under the same umbrella shall 
boost efficiency and exploit synergies, 
creating value for all stakeholders. The 
merged Network18 will be net-debt free 
and enjoy a ~50% share of subscription in 
revenue mix; making it much more resilient. 

REFINING & MARKETING BUSINESS 
The Company continued to outperform 
Singapore complex margins with a 
premium of US$ 5.7/bbl, significantly 
above its 5-year average. It reflects the 
robust operational performance, superior 
configuration and consistent high utilisation 
of refineries at Jamnagar.

Refining EBITDA for the year was down 6% 
y-o-y at ` 24,461 crore led by lower Gross 
Refining Margin (GRM) of US$8.9/bbl. The 
segment performance was impacted by 
volatile crude prices and multi-year low light 
distillate product cracks. Petrochemicals 
integration has been further enhanced 
with successful commissioning of High 
Purity Iso-Butylene/ Isobutylene Isoprene 
Rubber (HPIB / IIR) complex. Petcoke 
Gasification complex operation has 
been stabilised successfully and is being 
ramped-up, paving the way for significant 
reduction in supplemental energy cost. 
Petcoke gasification project, is transforming 
Jamnagar refinery into a unique ‘Residue 
free refinery’ by converting coke into 
valuable syngas. The Company expanded 
its domestic fuel retailing footprint to 1,398 
outlets and maintained industry leading 
throughput per outlet.

PETROCHEMICALS BUSINESS 
The petrochemicals industry witnessed 
an uncertain and volatile environment. 
Towards the end of the year, Company 
leveraged its global reach and deep 
customer connect to quickly shift to an 
export mode, inverting its business model 
from 20%-80% (exports / domestic) to 
80%-20% through agile multi-modal logistic 
solutions, while still fully catering to the 
essential domestic sectors first.

The revenue for FY 2019-20 from the 
Petrochemicals segment decreased by 
15.6% to ` 1,45,264 crore (US$ 19.2 billion). 
Petrochemicals segment EBITDA was at 
` 30,933 crore (US$ 4.1 billion), down 18.3% 
as compared to previous year due to lower 
margins in key products.

The Company also launched new 
value-added products like RELInforce and 
ReRoute to strengthen its consumer facing 
segment and derive more value from waste.

OIL AND GAS (EXPLORATION & 
PRODUCTION) BUSINESS 
The revenue for FY 2019-20 for the Oil 
and Gas segment decreased by 35.8% 
y-o-y to ` 3,211 crore. Volumes from 
domestic upstream fields and US shale 
were lower because of natural decline 
and slowdown in development activity. 
Segment EBITDA was at ` 353 crore as 
against ` 1,642 crore in the previous year. 
The domestic production (RIL share) was 
at 38.8 BCFe, down 34.1% y-o-y and in US 
Shale (RIL share), business was 80.4 BCFe, 
down 14.9% y-o-y basis.

CREDIT RATING 
The Company’s financial discipline and 
prudence is reflected in the strong credit 
ratings ascribed by rating agencies. 
The details of credit ratings are disclosed 
in the Management Discussion and 
Analysis Report, which forms part of the 
Annual Report. 

CONSOLIDATED FINANCIAL 
STATEMENT 
In accordance with the provisions of 
the Act and Listing Regulations read 
with Ind AS-110-Consolidated Financial 
Statement, Ind AS-28-Investments in 
Associates and Joint Ventures and Ind 
AS-31-Interests in Joint Ventures, the 
consolidated audited financial statement 
forms part of the Annual Report. 

SUBSIDIARIES, JOINT VENTURES 
AND ASSOCIATE COMPANIES 
During the year under review, companies 
listed in Annexure II to this Report 
have become or ceased to be the 
Company’s subsidiaries, joint ventures or 
associate companies.

A statement providing details of 
performance and salient features of 
the financial statements of Subsidiary / 
Associate / Joint Venture companies, as 
per Section 129(3) of the Act, is provided 
as Annexure A to the consolidated financial 
statement and therefore not repeated, to 
avoid duplication. 

The audited financial statement including 
the consolidated financial statement of the 
Company and all other documents required 
to be attached thereto is put up on the 
Company’s website and can be accessed 
at https://www.ril.com/InvestorRelations/
FinancialReporting.aspx. The financial 
statements of the subsidiaries, as required, 
are put up on the Company’s website and 
can be accessed at https://www.ril.com/
InvestorRelations/Downloads.aspx

The Company has formulated a Policy for 
determining Material Subsidiaries. The 
Policy is put up on the Company’s website 
and can be accessed at https://www.ril.
com/DownloadFiles/IRStatutory/Material-
Subsidiaries.pdf 

During the year under review:

a) 

b) 

 Reliance Jio Infocomm Limited, 
Reliance Retail Limited and Reliance 
Industrial Investments and Holdings 
Limited (RIIHL) were material 
subsidiaries of the Company, as per 
Listing Regulations. Post closure of the 
financial year, Jio Platforms Limited 
and Reliance Global Energy Services 
(Singapore) Pte. Limited have become 
material subsidiaries and RIIHL has 
ceased to be a material subsidiary of 
the Company; and

 The Company acquired 37.7% of the 
equity share capital of Alok Industries 
Limited and has also invested 
` 250 crore in Optionally Convertible 
Preference Shares, in accordance 
with the approved Resolution Plan. 
The Company along with JM Financial 
Asset Reconstruction Company Limited 
acting in its capacity as a Trustee 
of ‘JMFARC March 2018–Trust’, will 
acquire joint control of Alok Industries 
Limited upon implementation of the 
approved Resolution Plan.

SECRETARIAL STANDARDS 
The Company has followed applicable 
Secretarial Standards, i.e. SS-1 and 
SS-2, relating to ‘Meetings of the 
Board of Directors’ and ‘General 
Meetings’ respectively. 

215

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DIRECTORS’ RESPONSIBILITY 
STATEMENT 
Your Directors state that: 

a) 

b) 

c) 

d) 

e) 

f) 

 in the preparation of the annual 
accounts for the year ended March 
31, 2020, the applicable accounting 
standards read with requirements 
set out under Schedule III to the Act 
have been followed and there are no 
material departures from the same; 

 the Directors have selected such 
accounting policies and applied them 
consistently and made judgements 
and estimates that are reasonable 
and prudent so as to give a true and 
fair view of the state of affairs of the 
Company as at March 31, 2020 and of 
the profit of the Company for the year 
ended on that date; 

 the Directors have taken proper and 
sufficient care for the maintenance 
of adequate accounting records in 
accordance with the provisions of the 
Act for safeguarding the assets of 
the Company and for preventing and 
detecting fraud and other irregularities; 

 the Directors have prepared the annual 
accounts on a going concern basis; 

 the Directors have laid down internal 
financial controls to be followed by 
the Company and that such internal 
financial controls are adequate and are 
operating effectively; and 

 the Directors have devised proper 
systems to ensure compliance with the 
provisions of all applicable laws and 
that such systems are adequate and 
operating effectively.

CORPORATE GOVERNANCE 
The Company is committed to maintain the 
highest standards of Corporate Governance 
and adheres to the Corporate Governance 
requirements set out by the Securities 
and Exchange Board of India (“SEBI”). The 
Company has also implemented several 
best governance practices. The report on 
Corporate Governance as stipulated under 
the Listing Regulations forms part of the 
Annual Report. The requisite certificate 
from the Auditors of the Company 
confirming compliance with the conditions 
of Corporate Governance is attached to the 
report on Corporate Governance. 

216

of, Rural Transformation; Health; Education; 
Sports for Development; Disaster 
Response; Arts, Culture, Heritage and 
Urban Renewal. 

The Company supported major national 
campaigns like Swachhata hi Seva and Jal 
Shakti Abhiyan. It responded fast to national 
emergencies and disasters including 
floods and more recently, COVID-19 
pandemic which has earned accolades 
from one and all. 

CSR initiatives of the Company have 
won several awards including Mahatma 
Award 2019 for Excellence in Corporate 
Social Responsibility. The Company was 
conferred with the Golden Peacock Award 
2019–for the fourth consecutive year. 

CSR initiatives of the Company under the 
leadership of Smt. Nita M. Ambani, Founder 
and Chairperson, Reliance Foundation, 
have touched the lives of around 3.6 crore 
people across India covering more 
than 37,000 villages and several urban 
locations across India. 

The CSR policy, formulated by the 
Corporate Social Responsibility and 
Governance (“CSR&G”) Committee 
and approved by the Board, continues 
unchanged. The policy can be accessed 
at https://www.ril.com/DownloadFiles/
IRStatutory/CSR-Policy.pdf

The three core commitments of Scale, 
Impact and Sustainability form the bed-
rock of the Company’s philosophy on 
CSR initiatives. 

As per the CSR policy of the Company, 
Rural Transformation, Health, Education, 
Environment, Arts, Heritage & Culture and 
Disaster Response, are the focus areas for 
CSR engagement.

During the year, the Company spent ` 909 
crore (around 2.08% of the average net 
profits of last three financial years) on 
CSR activities. 

The annual report on CSR activities 
is annexed herewith and marked as 
Annexure III to this Report. 

BUSINESS RESPONSIBILITY 
REPORT 
As stipulated under the Listing Regulations, 
the Business Responsibility Report 
(BRR) describing the initiatives taken by 
the Company from an environmental, 
social and governance perspective is 
put up on the Company’s website and 
can be accessed at https://www.ril.com/
DownloadFiles/BRR201920.pdf

CONTRACTS OR 
ARRANGEMENTS WITH RELATED 
PARTIES 
All contracts / arrangements / transactions 
entered by the Company during the 
financial year with related parties were 
in its ordinary course of business and on 
an arm’s length basis. During the year, 
the Company had not entered into any 
contract / arrangement / transaction with 
related parties which could be considered 
material in accordance with the policy 
of the Company on materiality of related 
party transactions or which is required to 
be reported in Form No. AOC-2 in terms 
of Section 134(3)(h) read with Section 188 
of the Act and Rule 8(2) of the Companies 
(Accounts) Rules, 2014. 

The Policy on Materiality of Related Party 
Transactions and on dealing with Related 
Party Transactions as approved by the 
Board is put up on the Company’s website 
and can be accessed at https://www.ril.
com/DownloadFiles/IRStatutory/Policy-on-
Materiality-of-RPT.pdf

There were no materially significant 
related party transactions which could 
have potential conflict with interest of the 
Company at large. 

Members may refer Note 32 to the 
Standalone Financial Statement which 
sets out related party disclosures 
pursuant to Ind AS. 

CORPORATE SOCIAL 
RESPONSIBILITY (CSR) 
Over the past decade, the Company 
has focused on several corporate social 
responsibility programmes and has 
touched the lives of millions of Indians. 
The Company continued its endeavour  to 
improve the lives of people and provide 
opportunities for their holistic development 
through its different initiatives in the areas 

RISK MANAGEMENT 
The Company has a structured Group 
Risk Management Framework, designed 
to identify, assess and mitigate risks 
appropriately. The Risk Management 
Committee has been entrusted with the 
responsibility to assist the Board in:

a) 

b) 

 overseeing and approving the 
Company’s enterprise wide risk 
management framework; and

 ensuring that all material Strategic and 
Commercial, Safety and Operations, 
Cybersecurity, Compliance and 
Control and Financial risks have 
been identified, assessed and that 
adequate risk mitigations are in place, 
to address these risks.

Further details on the Risk Management 
activities including the implemented 
risk management policies, key risks 
identified and their mitigations are 
covered in Management’s Discussion 
and Analysis section, which forms part of 
the Annual Report.

INTERNAL FINANCIAL 
CONTROLS 
 Internal Financial Controls are an integral 
part of the Group Risk Management 
framework and processes that address 
financial and financial reporting risks. 
The key internal financial controls have 
been documented, automated wherever 
possible and embedded in the respective 
business processes.

Assurance to the Board on the 
effectiveness of internal financial 
controls is obtained through 3 Lines of 
Defence which include:

a) 

b) 

c) 

 Management reviews and control 
self-assessment; 

 Continuous controls monitoring by 
functional experts as well as; and 

 Independent design and operational 
testing by the Group Internal Audit 
function and the Statutory Auditor 
during the course of their audits. 

The Company believes that these 
systems provide reasonable assurance 
that Company’s internal financial 
controls are designed effectively and are 
operating as intended. 

b) 

 they have registered their names in the 
Independent Directors’ Databank.

The Company has devised, inter alia, the 
following policies viz.:  

a) 

b) 

 Policy for selection of Directors 
and determining Directors’ 
independence; and 

 Remuneration Policy for Directors, 
Key Managerial Personnel and 
other employees. 

The aforesaid policies are put up on the 
Company’s website and can be accessed 
at http://www.ril.com/DownloadFiles/
IRStatutory/Policy-for-Selection-of-
Directors.pdf and https://www.ril.com/
DownloadFiles/IRStatutory/Remuneration-
Policy-for-Directors.pdf 

The Policy for selection of Directors and 
determining Directors’ independence 
sets out the guiding principles for the 
HRNR Committee for identifying persons 
who are qualified to become Directors 
and to determine the independence of 
Directors, in case of their appointment as 
Independent Directors of the Company. 
The Policy also provides for the factors 
in evaluating the suitability of individual 
Board members with diverse background 
and experience that are relevant for the 
Company’s operations. There has been no 
change in the policy during the current year. 

The Remuneration Policy for Directors, Key 
Managerial Personnel and other employees 
sets out the guiding principles for the HRNR 
Committee for recommending to the Board 
the remuneration of the Directors, Key 
Managerial Personnel and other employees 
of the Company. There has been no change 
in the policy during the current year. 

DIRECTORS AND KEY 
MANAGERIAL PERSONNEL 
In accordance with the provisions of 
the Act and the Articles of Association 
of the Company, Shri Hital R. Meswani 
and Shri P.M.S. Prasad, Directors of the 
Company, retire by rotation at the ensuing 
AGM. The Board of Directors on the 
recommendation of the Human Resources, 
Nomination and Remuneration (“HRNR”) 
Committee has recommended their 
re-appointment. 

Shri Mansingh L. Bhakta was on the Board 
of the Company since September 27, 1977, 
i.e. even before initial public offering of 
the Company and has rendered immense 
service to the Company. He demitted office 
as an Independent Director w.e.f.  
August 12, 2019 on account of his advanced 
age. The Board places on record its 
deepest gratitude and appreciation 
towards valuable contribution made by 
Shri Mansingh L. Bhakta to the growth and 
governance of the Company during his 
tenure as a Director of the Company. 

The Board of Directors has: 

a) 

b) 

 Appointed Shri K. V. Chowdary as an 
Additional Director who holds office up 
to the ensuing AGM; and

 Re-appointed Shri Hital R. Meswani as 
Executive Director for a further period 
of five years effective August 4, 2020.

The Board of Directors on the 
recommendation of the HRNR Committee 
commends their appointment / 
re-appointment at the ensuing AGM. 

The Company has received declarations 
from all the Independent Directors of the 
Company confirming that: 

a) 

 they meet the criteria of independence 
prescribed under the Act and the 
Listing Regulations and

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PERFORMANCE EVALUATION 
The Company has a policy for performance 
evaluation of the Board, Committees 
and other individual Directors (including 
Independent Directors) which include 
criteria for performance evaluation 
of Non-Executive Directors and 
Executive Directors. 

In accordance with the manner specified 
by the HRNR Committee, the Board carried 
out annual performance evaluation of 
the Board, its Committees and Individual 
Directors. The Independent Directors 
carried out annual performance evaluation 
of the Chairperson, the non-independent 
directors and the Board as a whole. The 
Chairman of the respective Committees 
shared the report on evaluation with the 
respective Committee members. The 
performance of each Committee was 
evaluated by the Board, based on report 
on evaluation received from respective 
Committees. A consolidated report was 
shared with the Chairman of the Board 
for his review and giving feedback to 
each Director. 

EMPLOYEES’ STOCK OPTION 
SCHEMES 
The HRNR Committee inter alia administers 
and monitors Employees’ Stock Option 
Schemes of the Company. No grants have 
so far been made under Employee Stock 
Option Scheme–2017. Employee Stock 
Option Scheme–2006 (“ESOS–2006”) was 
withdrawn during FY 2017-18. However, 
options granted under ESOS–2006 
continue to be governed by ESOS–2006.

The Schemes are in line with the Securities 
Exchange Board of India (Share Based 
Employee Benefits) Regulations, 2014 
(“SBEB Regulations”). The Company has 
received a certificate from the Auditors 
of the Company that the schemes are 
implemented in accordance with the 
SBEB Regulations and the resolutions 
passed by the members. The certificate 
is available for inspection by members in 
electronic mode. The details as required to 
be disclosed under the SBEB Regulations 
are put up on the Company’s website and 
can be accessed at https://www.ril.com/
DownloadFiles/IRStatutory/ESOS-2006-
Disclosure-2019-20.pdf and https://www.
ril.com/DownloadFiles/IRStatutory/ESOS-
2017-Disclosure-2019-20.pdf 

218

 Shome & Banerjee, Cost Accountants, 
were nominated as the Company’s Lead 
Cost Auditors. 

 In accordance with the provisions of 
Section 148(1) of the Act, read with the 
Companies (Cost Records and Audit) Rules, 
2014, the Company has maintained cost 
accounts and records.

SECRETARIAL AUDITOR 
The Board had appointed Dr. K.R. 
Chandratre, Practising Company Secretary, 
to conduct Secretarial Audit for the financial 
year 2019-20. The Secretarial Audit Report 
for the financial year ended March 31, 
2020 is annexed herewith and marked as 
Annexure IV to this Report. The Secretarial 
Audit Report does not contain any 
qualification, reservation or adverse remark. 

DISCLOSURES 
MEETINGS OF THE BOARD 
Seven Meetings of the Board of Directors 
were held during the year. The particulars 
of the meetings held and attended by 
each Director are detailed in the Corporate 
Governance Report. 

AUDIT COMMITTEE 
The Audit Committee comprises 
Shri Yogendra P. Trivedi (Chairman), 
Dr. Raghunath A. Mashelkar, Shri Adil 
Zainulbhai, Shri Raminder Singh Gujral and 
Shri K. V. Chowdary. During the year, all 
the recommendations made by the Audit 
Committee were accepted by the Board. 

CORPORATE SOCIAL 
RESPONSIBILITY AND 
GOVERNANCE COMMITTEE 
The Corporate Social Responsibility 
and Governance (“CSR&G”) Committee 
comprises Shri Yogendra P. Trivedi 
(Chairman), Shri Nikhil R. Meswani, 
Dr. Raghunath A. Mashelkar and 
Dr. Shumeet Banerji. 

AUDITORS AND AUDITORS’ 
REPORT
STATUTORY AUDITORS 
S R B C & CO LLP, Chartered Accountants 
and D T S & Associates LLP (formerly 
known as D T S & Associates), Chartered 
Accountants were appointed as Auditors 
of the Company for a term of 5 (five) 
consecutive years, at the AGM held on 
July 21, 2017. The Auditors have confirmed 
that they are not disqualified from 
continuing as Auditors of the Company. 

The Notes on financial statement referred to 
in the Auditors’ Report are self-explanatory 
and do not call for any further comments. 
The Auditors’ Report does not contain any 
qualification, reservation, adverse remark 
or disclaimer. 

COST AUDITORS 
The Board has appointed following 
Cost Accountants as Cost Auditors for 
conducting the audit of cost records of 
products and services of the Company 
for various segments for the financial year 
2020-21 under Section 148 of the Act read 
with the Companies (Cost Records and 
Audit) Rules, 2014: 

i. 

ii. 

iii. 

iv. 

v. 

vi. 

 Textiles Business – 
Kiran J. Mehta & Co; 

 Chemicals Business – Diwanji & Co., 
K.G. Goyal & Associates, V.J. Talati 
& Co., Suresh D. Shenoy, Shome & 
Banerjee and Dilip M. Malkar & Co.; 

 Polyester Business – V.J. Talati 
& Co., Suresh D. Shenoy, V. 
Kumar & Associates and K.G. 
Goyal & Associates; 

 Electricity Generation – Diwanji & Co. 
and Kiran J. Mehta & Co.; 

 Petroleum Business – 
Suresh D. Shenoy; 

 Oil & Gas Business – V.J. Talati & Co. 
and Shome & Banerjee; 

vii. 

 Gasification – Suresh D. Shenoy; and 

viii.   Composite Solution – 

Kiran J. Mehta & Co. 

HUMAN RESOURCES, 
NOMINATION AND 
REMUNERATION COMMITTEE 
 The Human Resources, Nomination and 
Remuneration Committee comprises Shri 
Adil Zainulbhai (Chairman), Shri Yogendra 
P. Trivedi, Dr. Raghunath A. Mashelkar, Shri 
Raminder Singh Gujral, Dr. Shumeet Banerji 
and Shri K. V. Chowdary.

STAKEHOLDERS RELATIONSHIP 
COMMITTEE 
The Committee comprises Shri 
Yogendra P. Trivedi (Chairman), Smt 
Arundhati Bhattacharya, Shri K. V. 
Chowdary, Shri Nikhil R. Meswani and 
Shri Hital R. Meswani. 

VIGIL MECHANISM 
The Company has established a robust 
Vigil Mechanism and a Whistle-blower 
policy in accordance with provisions of the 
Act and Listing Regulations. An Ethics and 
Compliance Task Force (ECTF) comprising 
an Executive Director, General Counsel, 
Group Controller and Group Company 
Secretary has been established which 
oversees and monitors implementation of 
ethical business practices in the Company. 
The task force meets periodically to review 
the complaints and incidents and reports 
them to the Audit Committee. 

Protected disclosures can be made by 
a Whistle-blower through an e-mail or 
dedicated telephone line or a letter to 
the ECTF or to the Chairman of the Audit 
Committee. The Vigil Mechanism and 
Whistle-blower policy is put up on the 
Company’s website and can be accessed 
at https://www.ril.com/DownloadFiles/
IRStatutory/Vigil-Mechanism-and-Whistle-
Blower-Policy.pdf 

PREVENTION OF SEXUAL 
HARASSMENT AT WORKPLACE 
As per the requirements of the Sexual 
Harassment of Women at Workplace 
(Prevention, Prohibition & Redressal) 
Act, 2013 (“POSH Act”) and Rules made 
thereunder, the Company has formed an 
Internal Committee to address complaints 
pertaining to sexual harassment in the 
workplace. The Company policy mandates 
prevention of sexual harassment and to 
ensure a free and fair enquiry process 
with clear timelines for resolution. To 
build awareness, the Company has been 
conducting online training programmes on 
a periodic basis.

PARTICULARS OF LOANS 
GIVEN, INVESTMENTS MADE, 
GUARANTEES GIVEN AND 
SECURITIES PROVIDED 
Particulars of loans given, investments 
made, guarantees given and securities 
provided along with the purpose for 
which the loan or guarantee or security 
is proposed to be utilised by the 
recipient are provided in the Standalone 
Financial Statement (Please refer Note 
2, 3, 6, 9, 32 and 38 to the Standalone 
Financial Statement). 

CONSERVATION OF ENERGY, 
TECHNOLOGY ABSORPTION AND 
FOREIGN EXCHANGE EARNINGS 
AND OUTGO 
The particulars relating to conservation 
of energy, technology absorption, foreign 
exchange earnings and outgo, as required 
to be disclosed under the Act, are provided 
in Annexure V to this Report. 

ANNUAL RETURN 
As required under Section 134(3)(a) of the 
Act, the Annual Return is put up on the 
Company’s website and can be accessed 
at http://www.ril.com/DownloadFiles/
IRStatutory/Annual-Return-2018-19.pdf 
Extracts of the Annual return in form MGT 
9 for the FY 2019-20 can be accessed 
at http://www.ril.com/DownloadFiles/
IRStatutory/Extract-of-Annual-
Return-2019-20.pdf

PARTICULARS OF EMPLOYEES 
AND RELATED DISCLOSURES 
In terms of the provisions of Section 
197(12) of the Act read with Rules 5(2) and 
5(3) of the Companies (Appointment and 
Remuneration of Managerial Personnel) 
Rules, 2014, a statement showing the 
names of the top ten employees in terms 
of remuneration drawn and names and 
other particulars of the employees drawing 
remuneration in excess of the limits set out 
in the said rules forms part of this Report. 

Disclosures relating to remuneration and 
other details as required under Section 
197(12) of the Act read with Rule 5(1) 
of the Companies (Appointment and 
Remuneration of Managerial Personnel) 
Rules, 2014 forms part of this Report. 

Having regard to the provisions of the 
second proviso to Section 136(1) of the 
Act and as advised, the Annual Report 
excluding the aforesaid information is being 
sent to the members of the Company. 
Any member interested in obtaining such 
information may write to the Company  to 
email id - rilagm@ril.com 

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Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewACKNOWLEDGEMENT 
The Board of Directors wish to place on 
record its deep sense of appreciation 
for the committed services by all the 
employees of the Company. The Board 
of Directors would also like to express 
their sincere appreciation for the 
assistance and co-operation received 
from the financial institutions, banks, 
government and regulatory authorities, 
stock exchanges, customers, vendors, 
members and debenture holders during the 
year under review. 

For and on behalf of the Board of Directors

Mukesh D. Ambani
Chairman and Managing Director

Mumbai, April 30, 2020

Board’s Report (contd)

GENERAL 
Your Directors state that no disclosure 
or reporting is required in respect of 
the following matters as there were no 
transactions on these items during the 
year under review: 

•  Details relating to deposits covered 

• 

• 

under Chapter V of the Act. 
Issue of equity shares with 
differential rights as to dividend, 
voting or otherwise. 
Issue of shares (including sweat equity 
shares) to employees of the Company 
under any scheme save and except 
Employees’ Stock Options Schemes 
referred to in this Report. 

•  The Company does not have any 
scheme of provision of money for 
the purchase of its own shares by 
employees or by trustees for the 
benefit of employees. 

•  Neither the Managing Director nor the 
Whole-time Directors of the Company 
receive any remuneration or commission 
from any of its subsidiaries. 
•  No significant or material orders 

were passed by the Regulators or 
Courts or Tribunals which impact the 
going concern status and Company’s 
operations in future. 

•  No fraud has been reported 
by the Auditors to the Audit 
Committee or the Board. 

•  There has been no change in the nature 

of business of the Company.

PARAMETERS THAT SHALL BE 
ADOPTED WITH REGARD TO 
VARIOUS CLASSES OF SHARES
The Company has issued only one class 
of shares viz. equity shares. Parameters 
for dividend payments in respect of any 
other class of shares will be as per the 
respective terms of issue and in accordance 
with the applicable regulations and will 
be determined, if and when the Company 
decides to issue other classes of shares.

CONFLICT IN POLICY
In the event of any conflict between 
this Policy and the provisions contained 
in the Listing Regulations, the 
Regulations shall prevail.

AMENDMENTS
The Board may, from time to time, make 
amendments to this Policy to the extent 
required due to change in applicable laws 
and Listing Regulations or as deemed 
fit on a review.

For and on behalf of the Board of Directors

Mukesh D. Ambani
Chairman and Managing Director

Mumbai, April 30, 2020

ANNEXURE I
DIVIDEND DISTRIBUTION POLICY
The Board of Directors (the “Board”) of 
Reliance Industries Limited (the “Company”) 
at its meeting held on April 24, 2017 had 
adopted this Dividend Distribution Policy 
(the “Policy”) as required by Regulation 
43A of the SEBI (Listing Obligations and 
Disclosure Requirements) Regulations, 2015 
(the “Listing Regulations”).

PARAMETERS TO BE CONSIDERED 
BEFORE RECOMMENDING 
DIVIDEND
The Board of Directors of the Company 
shall consider the following financial / 
internal parameters while declaring or 
recommending dividend to shareholders:

•  Profits earned during the financial year
•  Retained Earnings
•  Earnings outlook for next 

OBJECTIVE
The objective of this Policy is to establish 
the parameters to be considered by the 
Board of Directors of the Company before 
declaring or recommending dividend.

three to five years

•  Expected future capital / 
liquidity requirements

•  Any other relevant factors and 

material events.

The Company has had an uninterrupted 
dividend payout since listing. In future, 
the Company would endeavour to pay 
sustainable dividend keeping in view the 
Company’s policy of meeting the 
long-term growth objectives from 
internal cash accruals.

CIRCUMSTANCES UNDER WHICH 
THE SHAREHOLDERS MAY OR MAY 
NOT EXPECT DIVIDEND
The Board of Directors of the Company, 
while declaring or recommending dividend 
shall ensure compliance with statutory 
requirements under applicable laws 
including the provisions of the Companies 
Act, 2013 and Listing Regulations. The 
Board of Directors, while determining the 
dividend to be declared or recommended 
shall take into consideration the advice of 
the executive management of the Company 
and the planned and further investments for 
growth apart from other parameters set out 
in this Policy.

The Board of Directors of the Company 
may not declare or recommend dividend 
for a particular period if it is of the view that 
it would be prudent to conserve capital 
for the then ongoing or planned business 
expansion or other factors which may be 
considered by the Board.

The Board of Directors of the Company 
shall consider the following external 
parameters while declaring or 
recommending dividend to shareholders:

•  Macro-economic environment – 

Significant changes in Macro-economic 
environment materially affecting the 
businesses in which the Company is 
engaged in the geographies in which the 
Company operates

•  Regulatory changes – Introduction 
of new regulatory requirements or 
material changes in existing taxation 
or regulatory requirements, which 
significantly affect the businesses in 
which the Company is engaged

•  Technological changes which 

necessitate significant new investments 
in any of the businesses in which the 
Company is engaged.

UTILISATION OF RETAINED 
EARNINGS
The Company shall endeavour to utilise 
the retained earnings in a manner which 
shall be beneficial to the interests of the 
Company and also its shareholders.

The Company may utilise the retained 
earnings for making investments for future 
growth and expansion plans, for the 
purpose of generating higher returns for 
the shareholders or for any other specific 
purpose, as approved by the Board of 
Directors of the Company.

220

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ANNEXURE II
Companies which became / ceased to be Company’s Subsidiaries, Joint Ventures or Associate Companies as per the provisions of the 
Companies Act, 2013:

3. 

 Companies / Bodies Corporate 
which have become Joint 
Ventures or Associates during the 
financial year 2019-20: 

Sr. 
No.
1.
2.
3.
4.
5.
6.

4. 

Name of the Company

Vadodara Enviro Channel Limited
Reliance Jio Infratel Private Limited
India Gas Solutions Private Limited
Football Sports Development Limited
IMG Reliance Limited
Alok Industries Limited

 There are no Companies / Bodies 
Corporate which have ceased to be 
Joint Venture or Associate during the 
financial year 2019-20.

For and on behalf of the Board of Directors

Mukesh D. Ambani
Chairman and Managing Director

Mumbai, April 30, 2020

1. 

 Companies / Bodies Corporate which 
became Subsidiaries during the 
financial year 2019-20: 

2. 

 Companies / Bodies Corporate which 
ceased to be Subsidiaries during the 
financial year 2019-20: 

Name of the Company

Ethane Crystal LLC

Sr. 
No.
 1.
 2. Ethane Emerald LLC
 3. Ethane Opal LLC
 4. Ethane Sapphire LLC
 5. Ethane Topaz LLC
 6. Ethane Pearl LLC
 7.

Reliance Services and Holdings Limited 
(formerly Known as Naroda Power 
Limited)

 8. Reliance World Trade Private Limited
 9. Reliance Polyolefins Limited
10. Reliance Energy and Project 
Development Limited
Reliance Aromatics and Petrochemicals 
Limited

11.

12. Reliance Chemicals Limited
13. Reliance Universal Enterprises Limited
14. Rhea Retail Private Limited
15. Reliance Lifestyle Holdings Limited

Sr. 
No.
1.

2.
3.
4.
5.

6.

7.
8.
9.

Name of the Company

Reliance 4IR Realty Development Limited 
(formerly known as Dhraviance Realty 
Limited)
Tesseract Imaging Private Limited
Surajya Services Private Limited
Reliance Ethane Pipeline Limited
Reliance Projects & Property 
Management Services Limited (formerly 
known as Reliance Digital Platform & 
Project Services Limited)
Reliance Strategic Business Ventures 
Limited
Reliance Petroleum Retail Limited
Reliance Brands Holding UK Limited
Shopsense Retail Technologies Private 
Limited

10. Affinity USA Inc.
Jio Limited
11.
12.
Jio Platforms Limited
13. eDreams Edusoft Private Limited
14. NowFloats Technologies Private Limited
15. Asteria Aerospace Private Limited
16. Shri Kannan Departmental Store Private 

Limited
The Hamleys Group Limited
17.
18. Hamleys of London Limited
19. Hamleys (Franchising) Limited
20. Hamleys Asia Limited
21. Hamleys Toys (Ireland) Limited
22. Luvley Limited
23. Scrumpalicious Limited
24. Hamleys Global Holdings Limited

ANNEXURE III
Annual Report on Corporate Social Responsibility (CSR) activities for the financial year 2019-20

1.

2.

A brief outline of the Company’s CSR Policy including overview of projects or 
programmes proposed to be undertaken and a reference to the web-link to the 
CSR Policy and projects or programmes
The Composition of the CSR Committee

Average net profit of the Company for last three financial years
Prescribed CSR expenditure (two percent of the amount mentioned in item 3 above)

3.
4.
5. Details of CSR spent during the financial year:
Total amount to be spent for the financial year
Total Amount spent during the year
Amount unspent, if any
Manner in which the amount spent during the financial year

Details of amount spent on CSR activities during the financial year 2019-20

Refer Section: Corporate Social Responsibility (CSR) in 
the Board’s Report

Refer Section: Disclosures: Corporate Social 
Responsibility and Governance Committee in the 
Board’s Report
` 43,747.43 crore
` 874.95 crore

` 874.95 crore
` 908.71 crore
Not applicable
Details given below

CSR project or Activity Identified

Sr. 
No.

Sector in which the project 
is covered (Clause number 
of Schedule VII to the 
Companies Act, 2013,  
as amended)

RURAL TRANSFORMATION
RF Bharat India Jodo
1

2

RF Information Services

3

4

5

Community Development

Partnership with Non- 
Government Organisations
CSR Initiatives – at 
manufacturing locations

Cl (i) Eradicating hunger, 
poverty and malnutrition;
Cl (iv) Ensuring 
environmental 
sustainability;
Cl (x) Rural Development 
Projects
Cl (i) Eradicating hunger, 
poverty and malnutrition;
Cl (iv) Ensuring 
environmental 
sustainability;
Cl (x) Rural Development 
Projects
Cl (x) Rural Development 
Projects
Cl (x) Rural Development 
Projects
Cl (i) Eradicating hunger, 
poverty and malnutrition;
Cl (iv) Ensuring 
environmental 
sustainability;
Cl (x) Rural Development 
Projects

Projects or 
Programmes:
1)  Local Area or Other
2)   Specify the State 
and district 
where projects or 
programmes were 
undertaken

Amount Outlay 
(Budget) 
Project or 
Programme-
wise 
(` in crore)

Amount spent on 
the Projects or 
Programmes:
Sub Heads
 Direct 
1) 
Expenditure 
on Projects or 
Programmes
 Overheads  
(` in crore)

2) 

Cumulative 
Expenditure 
upto the 
reporting 
period  
(` in crore)

Amount 
Spent Direct 
or through 
Implementing 
Agency (IA)

PAN INDIA

 12.00

 10.20

 297.91

IA (1)

PAN INDIA

 10.00

 6.17

 85.86

IA (1)

As per Note 1

 25.00

 22.28

 58.29

PAN INDIA

As per Note 2

 17.00

 4.00

 16.42

 111.00

 3.47

 177.38

Direct

IA (1)

IA (1)

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CSR project or Activity Identified

Sr. 
No.

HEALTH
6

Drishti Corneal transplant and 
other initiatives for visually 
impaired
Sir HN Reliance Foundation 
Hospital and Research Centre

7

8

Lodhivali Hospital - ART Clinic

9

Partnership with Non-
Government Organisations

10 Mother & Child Health 

programme & Other Community 
Development Initiatives

11

CSR Initiatives at manufacturing 
locations

12 Community Development - 

Health Initiatives

13 Completed Projects of Earlier 

Years

Sector in which the project 
is covered (Clause number 
of Schedule VII to the 
Companies Act, 2013,  
as amended)

Cl (i) Promoting health 
care including preventive 
health care
Cl (i) Promoting health 
care including preventive 
health care
Cl (i) Promoting health 
care including preventive 
health care
Cl (i) Promoting health 
care including preventive 
health care
Cl (i) Promoting health 
care including preventive 
health care

Cl (i) Promoting health 
care including preventive 
health care
Cl (i) Promoting health 
care including preventive 
health care

Cl (i) Promoting health 
care including preventive 
health care 

Projects or 
Programmes:
1)  Local Area or Other
2)   Specify the State 
and district 
where projects or 
programmes were 
undertaken

Amount Outlay 
(Budget) 
Project or 
Programme-
wise 
(` in crore)

Amount spent on 
the Projects or 
Programmes:
Sub Heads
 Direct 
1) 
Expenditure 
on Projects or 
Programmes
 Overheads  
(` in crore)

2) 

Cumulative 
Expenditure 
upto the 
reporting 
period  
(` in crore)

Amount 
Spent Direct 
or through 
Implementing 
Agency (IA)

PAN INDIA

 4.00

 2.24

 11.76

IA (1)

Maharashtra 
– Mumbai

Maharashtra 
– Raigad

42.00

19.38

1237.10

IA (1)

1.75

 1.32

 14.06

IA (1)

As per Note 3

2.25

 2.04

 29.75

IA (1)

CSR project or Activity Identified

Sr. 
No.

Sector in which the project 
is covered (Clause number 
of Schedule VII to the 
Companies Act, 2013,  
as amended)

Projects or 
Programmes:
1)  Local Area or Other
2)   Specify the State 
and district 
where projects or 
programmes were 
undertaken

Amount Outlay 
(Budget) 
Project or 
Programme-
wise 
(` in crore)

Amount spent on 
the Projects or 
Programmes:
Sub Heads
 Direct 
1) 
Expenditure 
on Projects or 
Programmes
 Overheads  
(` in crore)

2) 

Cumulative 
Expenditure 
upto the 
reporting 
period  
(` in crore)

Amount 
Spent Direct 
or through 
Implementing 
Agency (IA)

EDUCATION
14 Vocational Skilling Initiative
15 Dhirubhai Ambani Scholarship 

Cl (ii) Promoting Education As per Note 4
Cl (ii) Promoting Education As per Note 5

 2.00
 4.00

 0.97
 3.62

 10.68
 20.48

IA (1)
IA (1)

16

Programme
Jio Institute – Institution of 
Eminence*
Partnership with Non-
Government Organisations
18 Other CSR Initiatives – RF 

17

Schools and at manufacturing 
locations

Cl (ii) Promoting Education Maharashtra – 
Mumbai, Raigad

Cl (ii) Promoting Education As per Note 6

Cl (ii) Promoting Education Daman & Diu – 
Silvassa; Gujarat 
– Surat, Jamnagar; 
Maharashtra – 
Mumbai, Raigad

 231.00

 228.96  1,295.55 IA (1) / IA (2)

 13.00

 4.00

 11.72

 149.82

 2.62

 2.62

IA (1)

IA (1)

Madhya Pradesh 
– Shahdol; West 
Bengal – East 
Medinipur
As per Note 2

Gujarat – Surat; 
Maharashtra – 
Raigad; Punjab 
– Hoshiarpur
Maharashtra – 
Mumbai, Thane 

 1.00

 0.87

 6.81

IA (1)

19 CSR Initiatives at manufacturing 

Cl (ii) Promoting Education As per Note 2

 6.00

 5.93

 122.50

Direct

locations

20 Completed Projects of Earlier 

Cl (ii) Promoting Education PAN INDIA

 -

-

 17.30

Direct

7.50

 7.46

 83.84

Direct

1.50

 1.39

 1.39

IA (1)

Years

SPORTS FOR DEVELOPMENT
Promoting Grassroot Sports
21

 -

-

83.16

IA (1)

22 Reliance Foundation Jr. NBA 

Programme

23 Reliance Foundation Young 

Champs

24 Partnership with Non-

Government Organisations

25 CSR Initiatives at manufacturing 

locations

PAN INDIA

 40.00

 36.83

 137.22

IA (3)

PAN INDIA

 4.80

 2.51

 18.51

IA (1)

Maharashtra 
– Thane

Maharashtra 
– Raigad

 5.00

 2.26

 13.27

IA (1)

 0.15

 0.01

 3.86

IA (1)

As per Note 2

 0.05

 0.04

 0.06

Direct

Cl (vii ) Promoting 
rural sports, Nationally 
recognised sports, 
Paralympic sports and 
Olympic sports
Cl (vii) Promoting rural 
sports, Nationally 
recognised sports, 
Paralympic sports and 
Olympic sports
Cl (vii) Promoting rural 
sports, Nationally 
recognised sports, 
Paralympic sports and 
Olympic sports
Cl (vii) Promoting rural 
sports, Nationally 
recognised sports, 
Paralympic sports and 
Olympic sports
Cl (vii) Promoting rural 
sports, Nationally 
recognised sports, 
Paralympic sports and 
Olympic sports

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CSR project or Activity Identified

Sr. 
No.

DISASTER RESPONSE
26 Disaster Relief #

URBAN RENEWAL
27 Environment – RF – Urban 

Renewal Initiatives

ARTS, CULTURE AND HERITAGE
28 Promoting Traditional Arts and 

Culture

29 CSR Initiatives at manufacturing 

locations

Sector in which the project 
is covered (Clause number 
of Schedule VII to the 
Companies Act, 2013,  
as amended)

Cl (viii) Contribution to 
the prime minister’s 
national relief fund or 
Prime Minister’s Citizen 
Assistance and Relief in 
Emergency Situations 
Fund (PM CARES Fund)

Cl (xii) Disaster 
management, including 
relief, rehabilitation and 
reconstruction activities

Cl (iv) Ensuring 
environmental 
sustainability, ecological 
balance

Cl (v) Protection of 
national heritage, art and 
culture
Cl (v) Protection of 
national heritage, art and 
culture

Projects or 
Programmes:
1)  Local Area or Other
2)   Specify the State 
and district 
where projects or 
programmes were 
undertaken

Amount Outlay 
(Budget) 
Project or 
Programme-
wise 
(` in crore)

Amount spent on 
the Projects or 
Programmes:
Sub Heads
 Direct 
1) 
Expenditure 
on Projects or 
Programmes
 Overheads  
(` in crore)

2) 

Cumulative 
Expenditure 
upto the 
reporting 
period  
(` in crore)

Amount 
Spent Direct 
or through 
Implementing 
Agency (IA)

PAN INDIA

519.00

518.83

562.63

Direct / 
IA (1)

Maharashtra 
– Mumbai

 1.50

 0.37

 4.94

IA (1)

As per Note 7

 1.25

 0.69

 3.57

IA (1)

As per Note 2

 0.25

 0.11

 13.07

Direct

Grand Total

 960.00

 908.71

4574.39

Some of CSR activities have been carried in partnership with other Non-Government Organisations.

Previous years figures have been regrouped and restated for better presentation.

Note 1: Andhra Pradesh – East 
Godavari; Gujarat – Bharuch, Dahej, 
Surat, Jamnagar, Navsari, Surat, Valsad; 
Haryana – Jhajjar, Rewari;  
Madhya Pradesh – Anuppur, Shahdol, 
Ujjain; Maharashtra – Mumbai, Palghar, 
Thane, Raigad; Tamilnadu – Tiruvallur; 
Uttar Pradesh –  Barabanki, Ghazipur.

Note 2: Andhra Pradesh – East Godavari; 
Gujarat – Bharuch, Jamnagar, Navsari, 
Surat, Vadodara, Ahmedabad;  
Madhya Pradesh – Shahdol;  
Maharashtra – Nagpur, Raigad;  
Uttar Pradesh – Allahabad, Barabanki; 
Punjab – Hoshiarpur.

Note 3: Maharashtra – Mumbai, Parbhani, 
Yavatmal; Gujarat – Rajkot, Bharuch; 
Telangana – Warangal;  
Uttarakhand – Dehradun;  
Madhya Pradesh – Chhindwara, Seoni; 
Rajasthan – Banswara, Sawai Madhopur; 
Union Territory – Delhi.

Note 4: Andhra Pradesh – Anantapur, 
Kurnool, Vishakhapatnam; Bihar – Patna; 
Gujarat – Ahmedabad, Jamnagar; 
Jharkhand – Ranchi;  
Madhya Pradesh – Bhopal;  
Maharashtra – Mumbai, Nagpur, Pune, 
Thane, Nashik; Odisha – Bhubaneswar; 
Rajasthan – Bhilwara, Jaipur;  
Tamil Nadu – Chennai;  
Telangana – Karimnagar, Khammam, 
Nizamabad; Uttar Pradesh – Ghaziabad, 
Lucknow; Uttarakhand – Rudraprayag; 
West Bengal – Kolkata;  
Union Territory – Delhi, Chandigarh.

Note 5: Goa – North Goa;  
Gujarat – Aravalli, Banaskantha, Bharuch, 
Bhavnagar, Botad, Chhota Udepur, Dahod, 
Dang, Devbhoomi Dwarka, Gandhinagar, 
Gir Somnath, Jamnagar, Junagadh, 
Kheda, Kutch, Mahisagar, Mehsana, Morbi, 
Narmada, Navsari, Panchmahal, Patan, 
Porbandar, Rajkot, Sabarkantha, Surat, 
Surendranagar, Tapi, Vadodara;  
Haryana – Faridabad;  
Karnataka – Bengaluru; Kerala – Kollam; 
Maharashtra – Mumbai, Thane, Pune, 
Raigad; Punjab – Amritsar;  
Rajasthan – Jaipur; Tamilnadu – Chennai; 
Union Territory – Delhi, Dadra and Nagar 
Haveli, Daman and Diu.

Note 6: Gujarat – Gandhinagar; 
Maharashtra – Mumbai, Nagpur; 
Uttarakhand – Chamoli;  
Union Territory – Delhi.

Note 7: Maharashtra – Mumbai;  
Union Territory – Delhi.

IA (1) –  Reliance Foundation (RF), is a 

company within the meaning of 
Section 8 of the Companies Act, 
2013 and has a comprehensive 
approach towards development with 
an overall aim to create and support 
meaningful and innovative activities 
that address some of India’s most 
pressing developmental challenges, 
with the aim of enabling lives, living 
and livelihood for a stronger and 
inclusive India.

IA (2) – Reliance Foundation Institution 

of Education and Research 
(RFIER) is a company within the 
meaning of Section 8 of the 
Companies Act, 2013, to promote, 
encourage, support and 
assist educational, research and 
medical activities.

IA (3) – Reliance Foundation Youth 

Sports (RFYS), a company within 
the meaning of Section 8 of 
the Companies Act, 2013 has a 
comprehensive approach towards 
development of grassroot sports.

* Includes ` 228.80 crore towards 
contribution to RFIER as Corpus for the 
proposed University project.

# Expenditure on Disaster Relief includes 
contribution to PM CARES Fund.

The implementation and monitoring of 
Corporate Social Responsibility (CSR) 
Policy, is in compliance with CSR objectives 
and policy of the Company.

Yogendra P. Trivedi
Chairman, 
CSR&G Committee

Nikhil R. Meswani
Executive Director

Mumbai, April 30, 2020

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ANNEXURE  IV
SECRETARIAL AUDIT REPORT
FOR THE FINANCIAL YEAR 
ENDED 31 MARCH, 2020

[Pursuant to Section 204(1) of the 
Companies Act, 2013 and Rule 9 
of the Companies (Appointment 
and Remuneration of Managerial 
Personnel) Rules, 2014]

To: 
The Members,
Reliance Industries Limited,
3rd Floor, Maker Chambers IV,
222, Nariman Point,
Mumbai – 400 021

I have conducted the Secretarial Audit of 
the compliance of applicable statutory 
provisions and the adherence to good 
corporate practices by Reliance Industries 
Limited (hereinafter called “the Company”). 
Secretarial Audit was conducted in a 
manner that provided me a reasonable 
basis for evaluating the corporate conducts/
statutory compliances and expressing my 
opinion thereon.

Based on my verification of the Company’s 
books, papers, minute books, forms and 
returns filed and other records maintained 
by the Company and also the information 
provided by the Company, its officers, 
agents and authorized representatives 
during the conduct of Secretarial Audit, 
I hereby report that in my opinion, the 
Company has, during the audit period 
covering the financial year ended on 
31 March, 2020 (‘Audit Period’) complied 
with the statutory provisions listed 
hereunder and also that the Company has 
proper Board-processes and compliance-
mechanism in place to the extent, in the 
manner and subject to the reporting 
made hereinafter:

I have examined the books, papers, minute 
books, forms and returns filed and other 
records maintained by the Company for 
the financial year ended on 31 March, 2020 
according to the provisions of:

(i) 

(ii) 

(iii) 

(iv) 

 The Companies Act, 2013 (the Act) and 
the rules made thereunder;

 The Securities Contracts (Regulation) 
Act, 1956 (‘SCRA’) and the rules 
made thereunder;

 The Depositories Act, 1996 and 
the Regulations and Bye-laws 
framed thereunder;

 The Foreign Exchange Management 
Act, 1999 and the rules and regulations 
made thereunder to the extent of 
Foreign Direct Investment, Overseas 
Direct Investment. and External 
Commercial Borrowings;

(v) 

 The following Regulations prescribed 
under the Securities and Exchange 
Board of India Act, 1992 (‘SEBI Act’): —

(a) 

(b) 

(c) 

(d) 

(e) 

 The Securities and Exchange 
Board of India (Substantial 
Acquisition of Shares and 
Takeovers) Regulations, 2011;

 The Securities and Exchange 
Board of India (Prohibition of 
Insider Trading) Regulations, 2015;

 The Securities and Exchange 
Board of India (Issue of Capital 
and Disclosure Requirements) 
Regulations, 2018;

 The Securities and Exchange 
Board of India (Share 
Based Employee Benefits) 
Regulations, 2014;

 The Securities and Exchange 
Board of India (Issue and 
Listing of Debt Securities) 
Regulations, 2008;

(f) 

(g) 

(h) 

(i) 

 The Securities and Exchange 
Board of India (Registrars to an 
Issue and Share Transfer Agents) 
Regulations, 1993 regarding the 
Act and dealing with client;

 The Securities and Exchange 
Board of India (Delisting of Equity 
Shares) Regulations, 2009 (Not 
applicable to the Company during 
the Audit Period); and

 The Securities and Exchange 
Board of India (Buyback of 
Securities) Regulations, 2018 (Not 
applicable to the Company during 
the Audit Period).

 The Securities and Exchange 
Board of India (Listing Obligations 
and Disclosure Requirements) 
Regulations, 2015

I have also examined compliance with the 
applicable clauses of the following:

(i) 

(ii) 

 Secretarial Standards (SS-1 and SS-2) 
issued by The Institute of Company 
Secretaries of India; and

 Listing Agreements entered into 
by the Company with BSE Limited 
and the National Stock Exchange 
of India Limited.

During the period under review the 
Company has complied with the provisions 
of the Act, Rules, Regulations, Guidelines, 
Standards, etc. mentioned above.

I further report that, having regard to 
the compliance system prevailing in 
the Company and on examination of 
the relevant documents and records in 
pursuance thereof on test-check basis, the 
Company has complied with the following 
laws applicable specifically to the Company:

(a) 

(b) 

(c) 

(d) 

(e) 

 Merchant Shipping Act, 1958 and Rules 
made thereunder;

 Petroleum Act, 1934 and Rules 
made thereunder;

 Oil Field (Regulation and Development) 
Act, 1948 and Rules made thereunder;

 The Mines Act, 1952 and Rules made 
thereunder; and

 The Petroleum and Natural Gas 
Regulatory Board Act, 2006 and the 
Rules made thereunder.

I further report that

The Board of Directors of the Company 
is duly constituted with proper balance 
of Executive Directors, Non-Executive 
Directors and Independent Directors. The 
changes in the composition of the Board 
of Directors that took place during the 
period under review were carried out in 
compliance with the provisions of the Act.

Adequate notice is given to all directors to 
schedule the Board Meetings. Except where 
consent of the directors was received for 

scheduling meeting at a shorter notice, 
agenda and detailed notes on agenda were 
sent at least seven days in advance, and 
a system exists for seeking and obtaining 
further information and clarifications on the 
agenda items before the meeting and for 
meaningful participation at the meeting.

All decisions at Board Meetings and 
Committee Meetings were carried 
out unanimously as recorded in the 
minutes of the meetings of the Board of 
Directors or Committees of the Board, as 
the case may be.

I further report that there are adequate 
systems and processes in the Company 
commensurate with the size and its 
operations to monitor and ensure 
compliance with applicable laws, rules, 
regulations and guidelines.

I further report that during the audit period:

1. 

 Pursuant to the Scheme of 
Arrangement amongst Reliance 
Jio Infocomm Limited and certain 
class of its creditors approved by 

the Hon’ble National Company Law 
Tribunal, Ahmedabad bench vide 
order dated 13 March, 2020, the 
Company has assumed identified 
liabilities (as defined in the Scheme) 
with effect from the appointed date 
i.e. December 16, 2019. Out of total 
identified liabilities of ` 104,365 
crore transferred to the Company, 
borrowings comprise ` 66,987 crore. 
The ISINs relating to debentures 
assumed by the Company stood 
transferred in its name with effect from 
30 March, 2020.

2. 

 The Company has cancelled certain 
non-convertible debentures [PPD 
Series G – 3570, H – 3450, IB – 5850], 
in accordance with the terms of issue of 
these Debentures, which were bought 
by the Company from the open market 
during the financial year 2019-20.

Dr. K. R. Chandratre
FCS No.: 1370, CP No.: 5144 
UDIN: F001370B000192253

Place: Pune
Date: April 30, 2020

228

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Board’s Report (contd)

ANNEXURE V
PARTICULARS OF ENERGY 
CONSERVATION, TECHNOLOGY 
ABSORPTION AND FOREIGN 
EXCHANGE EARNINGS AND 
OUTGO REQUIRED UNDER THE 
COMPANIES (ACCOUNTS) RULES, 
2014
A)  Conservation of Energy
(i)  Steps taken to conserve energy
The Company continues to meet the 
growing energy demand, while working 
towards minimising the environmental 
footprint of its ongoing operations, as 
well as future projects. The Company is 
continually exploring new ways to make 
its operations more efficient by putting 
technology to use for direct energy savings 
and increasing renewable energy sources.

Major energy conservation 
initiatives taken during the  
FY 2019-20
Refining and Marketing
Jamnagar manufacturing division (DTA)
• 

Installation of hot separator in 
Continuous Catalytic Reformer (CCR) 
Platformer and Medium Pressure (MP) 
steam generation from convection 
section of platformer heater
Installation of Hot Separator to 
generate MP steam (utilisation of 
stripper bottom heat)

• 

•  Upgradation of 25 Tonnes per Hour 
(TPH) by-product wet steam by 
installation of superheater for export 
to Outside Battery Limit (OSBL) LP 
steam header from Low Density Poly 
Ethylene (LDPE) plant

•  Trim modification of Boiler Feed 

Water (BFW) control valve installed 
on Steam Turbo Generator (STG) very 
High Pressure to Medium Pressure 
(HHP-MP) Pressure Reducing De 
Superheating (PRDS) station

•  Reduction of the minimum 
PRDS opening by 2-2.5% in 
captive power plant

•  HP cooling water stopped in Mono 
Ethylene Glycol (MEG) cooling tower

•  Diversion of refining column 

overhead stream to MEG day tank 
bypassing MEG column

Petrochemicals
Hazira manufacturing division
•  Water washing of convection coils of 
two recycle furnaces and one main 
furnace resulting in reduction of fuel 
gas consumption

•  Para Di Ethyl Benzene (PDEB) – 

Reduction of reflux flow rate of C-201 
tower from 15 TPH to 12 TPH resulted 
saving in HP steam consumption
•  LP Steam saving due to stoppage 

of BD preheater

•  Replacement of High Pressure 

•  Power saving in BD compressor by 

process improvements

• 

•  Reduction in fuel gas consumption 
by optimising the warm-up ‘Heat 
Transfer Fluid’ flow to Low Boil’s 
Column (LB) reboiler
Increasing in efficiency of Cooling 
Tower-1 (CT) pump by refurbishment
•  Stoppage of 1 Boiler Feed Water (BFW) 
pump (out of 7 running pump) at Coal 
based Captive Power Plant (CCPP) 
resulted in power saving

•  Sonic horn installation in boiler 1 & boiler 

5 resulted in coal saving

•  Fly ash recirculation in Boiler-1 resulting 
in coal, bed material and power saving

(HP) steam with MP Steam in Clay 
treater Feed heater in Extractive 
Distillation (ED) Unit
Implementation of “Duel feed scheme” 
in existing toluene column
Isomer Benzene Column (IBC) feed 
preheating by lean solvent (Phase-2)

• 

• 

•  Modification of crude preheat 

exchangers from 2 pass to 4 pass for 
better heat recovery and to reduce fuel 
consumption in crude heater

Jamnagar manufacturing division (SEZ)
•  Preheating of Vacuum Gas Oil (VGO) 
cold feed with fractionator bottom

Jamnagar manufacturing division  
(C2 Complex)
•  Optimisation of Cracked Gas 

Compressor / Unsaturated Gas /
Saturated Gas (CGC / USG / SG) dryers 
regeneration time in ROGC (Refinery 
Off-Gas Cracker) plant

230

Vadodara manufacturing division
•  Naphtha furnace offline chemical 
cleaning of convection section

•  Carbon dioxide Recovery Unit (CRU) 

performance improvement

•  Usage of Finishing water instead 

De-mineralised (DM) water as a recycle 
water (heat recovery)

•  Reflux reduction in T-410 Tower Expected 

steam reduction and load shifting

Dahej manufacturing division
•  Remembraning of 12 electrolysers in 

Chlor Alkali plant

•  Reduction of steam consumption in 

Purified Teraphthalic Acid (PTA) plant 
by closure of Very High Pressure to 
Low Pressure, Very High Pressure to 
Intermediate Pressure and High Pressure 
to Medium Pressure blow down valves
•  Stoppage of one pump in Cooling Tower- 

01 after refurbishing of all pumps

Nagothane manufacturing division
•  Cracker furnace H-13 insulation 
was revamped to minimise 
surface heat losses

•  Sustained trap management system to 

minimise steam losses

•  Modification of Gas turbine inlet air filter 

• 

for performance enhancement
Insulation revamp of Heat Recovery 
Steam Generator (HRSGs) in Captive 
Power Plant (CPP)

•  Rectification of Gas Cracker (GC) cold 
line insulation for loss minimisation

•  Replacement of motor drive with 

steam turbine for one quench water 
pump in GC plant

Naroda manufacturing division
•  Power saving by replacement of supply 

air ducts in worsted spinning

•  Power saving by manually optimising 
humidification plants in weaving and 
worsted spinning

•  Power saving by stopping one 
operational line in Effluent 
Treatment Plant (ETP)

Silvassa manufacturing division
•  Savings on Light Emitting Diodes 
(LED) lighting conversion upon 
conventional lighting
Incentive for saving energy in electrical 
power distribution on account of 
maintaining high-Power Factor

• 

Patalganga manufacturing division
•  LP steam to Polyester line-up 

through PTA header
•  Optimisation of steam 

consumption in deaerator

Other initiatives taken at various 
manufacturing divisions
•  Ordinary lights replaced with LED lights 
at Barabanki Manufacturing Division

(ii)   Steps taken to utilise alternate 

sources of energy

• 

Increasing Utilisation of Biogas at 
Polyethylene Terephthalate Plant 
causing decreased consumption of 
Liquid Petroleum Gas fuel at Dahej 
Manufacturing Division

•  Production and use of Biogas from 

• 

canteen waste at industrial canteen at 
Dahej Manufacturing Division
Installation of solar traffic blinkers and 
lights at Silvassa Manufacturing Division
•  Gas generated in PTA Upflow Anerobic 
Sludge Blended (UASB) reactor is 
used in process heaters at Hazira 
Manufacturing Division

•  Power generated from windfarm is 
credited for import from the grid at 
Vadodara Manufacturing Division
Installation of Solar heater on 
Administration Building roof at 
Patalganga Manufacturing Division

• 

(iii)  Capital investment on energy conservation equipment 
Capital 
investments on 
energy efficient 
equipment  
(` in crore)

Manufacturing Division

Refining & Marketing
Jamnagar manufacturing Division (DTA)
Jamnagar manufacturing Division (SEZ)
Jamnagar manufacturing Division (C2)
Petrochemicals
Hazira manufacturing Division
Vadodara manufacturing division
Dahej manufacturing division
Nagothane manufacturing division
Patalganga Petro manufacturing division
Barabanki manufacturing division
Naroda manufacturing division
Silvassa manufacturing division
Alternate sources of energy

47.08
4.49
2.88

3.93
0.43
16.01
5.21
0.01
0.03
0.20
0.86
0.85

Energy  
savings  
(Gcal/hr)

56.65
6.30
16.19

8.94
2.08
16.58
1.39
1.68
0.01
0.19
0.08
1.19

B)  Technology Absorption
Research and technology development 
at RIL helps create superior value by 
harnessing internal Research and 
Development skills and competencies and 
creates innovations in emerging technology 
domains related to RIL’s various businesses. 
Research and technology development at 
Reliance focus on:

(i) 

 New products, processes and catalyst 
development to support existing 
business and create breakthrough 
technologies for new businesses,

1. 

 Major efforts made towards 
technology absorption

Refining and Marketing
•  Crude to Chemicals by Multi zone 

Catalytic Cracking technology (MCC)

•  Conversion of waste plastics to 

stable oil for reconversion to plastics 
(circular economy)

•  RIL Carbon Dioxide (CO2) capture 

process from dilute refinery / power 
plant flue gases

•  Catalyst development for improvement 
of cycle length of Diesel HydroTreating 
Unit (DHT) units

(ii) 

 Advanced troubleshooting and

•  Development of Hi-Active Fluid Catalytic 

(iii) 

 Support to capital projects, and 
profit and reliability improvements in 
manufacturing plants.

Cracking (FCC) catalyst for Fluid 
Catalytic Cracking Unit (FCCUs)
•  Advanced support to Gasification

•  Low cost process development for 
valuable metals (Vanadium, Nickel) 
extraction from gasification slag

•  Green process and catalyst for direct 

synthesis of Dimethyl Carbonate (DMC) 
from CO2 and methanol

•  Proprietary accelerated deactivation 

protocol used to select the best vacuum 
gas oil hydrotreater (VGOHT) catalysts
•  Catalyst trials in FCC units for continuous 

yield improvement/profitability

•  Catalytic gasification studies in outside 
lab proving the concept in continuous 
bench scale unit

•  FCC Catalyst switchover support
•  Opportunity crude selection to 

improve economics

•  Deoxo catalyst evaluation 
and recommendation

•  Warranty replacement due to faulty 
design of char filter fuses from 
M/s. Porvair, based on R&D findings
•  F-clean process development for reuse 
of Porvair and PALL char filter fuses for 
sustainable operation of gasifiers
•  Value creation from refinery waste by- 

product: Using sodium free Di-Sulphide 
Oils (DSO) to replace DiMethyl 
DiSulphide (DMDS) in gas and naphtha 
cracker and hydrotreaters
•  Various catalyst testing and 

selection support to refining and 
petrochemicals plants

•  Light coker naphtha processing in SEZ 
FCC to enable higher propylene and 
ethylene production

•  DTA coker feed window widening with 
respect to metals and asphaltenes by 
using Clarified Slurry Oil (CSO) with feed

•  Corrosion study on heavy crude 

processing in Coker unit

•  Study to analyse if Artificial Neural 

Network (ANN) models can 
substitute Linear Programming (LP) 
models in planning and direct to 
better optimal points

•  Development of in-house composition 
based RX models for plant monitoring 
and LP applications

•  High Sulphur Fuel Oil (HSFO) quality 

analysis for scheduling support
•  Near Infrared (NIR) based fast 
crude characterisation for 
assay update support

•  Naphtha molecular assay for crude 

scheduling and valuation

231

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewBoard’s Report (contd)

•  Development of a Hybrid Polyolefin 

Reactor model framework combining 
the micro scale kinetics and meso scale 
heat/mass transfer
Improvement of the performance and 
reliability of the polymerisation process

• 

•  Capturing of complex physics in 

•  Development of catalyst for upgrading 
crude biofuel to reduce acidity (Total 
Acidity Number) and enhancing 
the oil stability

•  Commissioning and Troubleshooting of 
Dow Therm purification system at SMD 
and DMD respectively

Third Stage Separator (TSS) cyclone 
separator and model validation with 
experimental data

•  Analysis of Oxychlorination 

spent catalyst – Vinyl Chloride 
Monomer (VCM) at VMD

•  Bio-CBM process kinetic 
model development

Petrochemicals
•  Development for ICP and Homo Grades 
Polypropylene (PP) with RIL Proprietary 
Diester Catalyst System

•  Gas phase Linear Low Density 

Polyethylene (LLDPE)/High Density 
Polyethylene (HDPE) production with 
in-house catalysts & Metallocene 
catalyst development for LLDPE

•  Development of Functional ESBR grades 
for silica-based composite for Green Tyre

•  Valorisation of Poly Vinyl Chloride 

(PVC) value chain

•  Biodegradable Polymers for 
packaging applications

•  Development of internally plasticised 
PVC with improved processability

•  Value added Elastomeric 
Ionomers development

•  High performance 

engineering thermoplastic 
Polyphenylene Sulphide (PPS)

•  Development of advanced Polyethylene 
(PE) Products and Catalyst Technology
•  Development of high strength fiber and 

film for ballistic armours

•  Chloride free CCR catalyst with higher 

aromatics yield development

•  Aromatics purification using zeolites
•  Purification process for sulfolane
•  Self-healing elastomer: 

Polybutadiene rubber (PBR) grade 
(Relnext) for enhanced (40%) tire life
•  Coke Less Naphtha/Gas steam cracking
•  Development of adsorbent and process 

for 80% propylene recovery from 
polyolefin plant off gas

•  Non Hydrofluoric Acid (HA) route to 

Linear Alkyl Benzene (LAB) using RIL 
proprietary Ionic Liquid catalyst
•  Purified Terephthalic Acid (PTA)/ 

Isophthalic acid (IPA) 
process optimisation

232

•  Shelf life evaluation of 7767 catalyst for 
utilisation of adsorbent at HMD and JMD

•  Evaluation of spare activated alumina 

and activated carbon (Linde) at NMD for 
improved shelf life

•  Technical support to NMD cracker plant 
for MS-3A of M/s. Grace. GC Dryers 
Molecular Sieves sample analysis at 
VMD for verification of usage

•  Evaluation of Delair supplied activated 
alumina of PTA off gas drier at DMD
•  RCA of PE grade alumina (4 x 7 and 
7 x12 size) supplied by M/s, Axens at 
PE plant of HMD

•  Evaluation of Molecular sieve 3A and 

characterisation, GOP VMD

•  Evaluation of activated alumina samples 
supplied by M/s. Siddhartha Industries P. 
Ltd. and M/s. Axens for PE plant of HMD

•  Technical support to BBH/GOP-VMD 

plant - Selection of acid activated clay 
for benzene clay tower

•  Rejection of PE-AA240MS grade 

activated alumina of M/s, Axens for PE 
plant at HMD – material – Evaluation
•  Technical support to PP plant – VMD – 
Adsorbent samples of PP plant – VMD 
evaluated for shelf life and use

•  Plant/technical support to Synthetic 

Natural Gas (SNG) train-1 at Gasification-
JMD – adsorbent sample evaluation
•  Technical support to LLDPE plant of 

NMD. Spent AZ-300 adsorbent sample 
tested for residual life

•  Residual life analysis of 4.5 MT of 
adsorbent – CD/COS PP HMD

•  Chemical Oxygen Demand (COD) Bio 
Culture trial in PMD Polyester ETP

•  Evaluation of residual life of Ion 

Exchange Resin – resin selection 
and reuse for NMD

•  Resin residual life estimation for DMD 
Mono Ethylene Glycol (MEG) plant
•  Residual life analysis of Ion Exchange 

Resins for DI Plant NMD Plant

•  Chloride analysis of DMD_EOEG_ CO2 

Regenerator stream

•  Chloride Guard bed adsorbent testing 

for DTA/SEZ JMD

•  Evaluation of Activated 
Carbon from DMD Plant

•  Advance Manufacturing support for 

Styrene-Butadiene Rubber (SBR) plant
•  Effluent treatment by Cavitation process
•  Development of Technology information 
package (TIP) for process modification

Biofuels and Bio-Chemicals
•  Development of ‘Green Bio crude’ and 

by-products from algae using sea water, 
sunlight and low-cost nutrients
•  Development of high yielding 

• 

biofuel hybrid crops
In-house research and external 
technology for converting abundantly 
available cellulosic biomass in India to 
fuels and chemicals

•  Application of biotechnology to enhance 
the productivity of biofuels species.
•  Testing the best hybrids produced 
by US and others at different agro-
climatic zones to identify most 
productive cultivators

•  Popularising the cultivation of bio-fuel 

crops by growers by conducting method 
and varietal demonstrations

•  Development of catalytic hydrothermal 
liquefaction technology for converting 
wet waste to wealth

•  Demonstrated Algae to ethanol concept 
to produce more than 10,000 tons gallon 
of liquid fuel per acre per year

•  Technology development for commercial 
production of Specialty products viz. 
Super Proteins, Aqua and Animal Feed, 
Nanocellulose, Non-Animal Leather, 
High Strength Silk, Iron Fortified Protein 
and Astaxanthin by leveraging RIL 
algal R&D platform

Advanced Materials and Other R&D 
Activities
•  Development of indigenous polymer 
electrolyte membrane (PEM) fuel 
cell technology

•  Development of a technology to produce 
methane from un-minable, underground 
coal reserves to increase production of 
coal-bed methane

•  Process for production of carbon fibres 
from Poly Acrylo Nitrile (PAN) and 
Petroleum Pitch

2.  The benefits derived like product 
improvement, cost reduction, 
product development or import 
substitution

The potential benefits derived from R&D 
and Technology absorption, adoption 
and innovation initiative in FY 2019-20 is 
approximately ` 419 crores.

Apart from the above monetary savings, 
there are other benefits from R&D, which 
are as follows:

•  Advance process control (APC)/Real time 
optimisation (RTO) implementation in 
major manufacturing facilities

•  Transition from smart buyer 
of technology to a flagship 
developer of technology

•  Modelling and simulation scale up, 

•  Future ready for next generation 

support and advance trouble shooting

•  Polymeric materials for 3D printing
•  Graphene polymer and 
elastomer composites

•  Emerging advanced carbon, polymer 

and other materials

businesses and mitigating disruption in 
existing business

•  Visionary disruptive business and 

technology strategy to disrupt mobility, 
industrial sector

•  Sustaining competitive advantage
•  Generating new intellectual properties 

for business value creation

•  Product stewardship

3.  Information regarding imported technology (imported during last three 

years) 

Details of technology 
imported

Halogenated Isobutylene Isoprene 
Rubber (HIIR), JV with Sibur
Isobutylene Isoprene Rubber (IIR), 
JV with Sibur

Technology 
imported 
from
Yarsintez, 
Russia

Year of 
import

2015-16

Sibur, Russia

2012

Status implementation / 
absorption

Technology has been fully 
absorbed in year 2020
Technology has been fully 
absorbed in year 2019

Foreign Exchange Earnings and Outgo
 Activities relating to export, 
I. 
initiatives to increase exports, 
Developments of New export 
markets for Products and Services 
and Export Plan.

The Company has continued to maintain 
focus and avail of export opportunities 
based on economic considerations. 
During the year, the Company has exports 
(FOB value) worth ` 1,90,743 crore 
(US$ 25.2 billion).

II. 

 Total Foreign Exchange Earned and 
Used 

(` in crore)

1,91,517

92,679

2,84,196
2,60,280

a.

b.

c.

Foreign Exchange 
earned in terms of 
Actual Inflows
Total savings in 
Foreign Exchange 
through products 
manufactured by the 
Company and deemed 
exports (US$ 12.2 
billion)
Subtotal (a+b)
Foreign Exchange 
outgo in terms of 
Actual Outflows

For and on behalf of Board of Directors

Mukesh D. Ambani
Chairman and Managing Director

4.  Expenditure incurred on Research and Development

Mumbai, April 30, 2020

Sr. No. Particulars

a)
b)
Total

Capital
Revenue

(` in crore)

1,244
1,294
2,538

233

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
Standalone Financial 
Statements

Independent Auditors’ Report on Financial Statements

Balance Sheet

Statement of Profit and Loss

Statement of Changes in Equity

Cash Flow Statement

Notes to the Financial Statements

235

244

245

246

248

250

Note

1

2

3

Property, Plant and Equipment, Intangible Assets, 
Capital Work-In-Progress and Intangible Assets Under 
Development

Investments – Non-Current

Loans – Non-Current

4 Other Non-Current Assets

5

6

7

Inventories

Investments – Current

Trade Receivables

8 Cash And Cash Equivalents

9

Loans – Current

10 Other Financial Assets – Current

11

Taxation

12 Other Current Assets

13 Share Capital

14 Other Equity

15 Borrowings – Non-Current

16 Other Financial Liabilities – Non-Current

17 Provisions – Non-Current

18 Deferred Tax Liabilities (Net)

19 Other Non-Current Liabilities

20 Borrowings – Current

21 Trade Payables

22 Other Financial Liabilities – Current

23 Other Current Liabilities

24 Provisions – Current

25 Revenue From Operations

26 Other Income

27 Changes in Inventories of Finished Goods, 
Work-In-Progress and Stock-In-Trade

28 Employee Benefits Expense

29 Finance Costs

30 Other Expenses

31 Earnings Per Share (EPS)

32 Related Parties Disclosures

33 Oil & Gas Disclosures

34 Contingent Liabilities and Commitments

35 Capital Management

36 Financial Instruments

37 Segment Information

38 Details of loans given, Investments made and 
Guarantee given covered u/s 186 (4) of the 
Companies Act, 2013.

39 Details of Research and Development Expenditure

40 Significant Arrangements During The Year

41 Events After The Reporting Period

260

261

266

269

269

270

270

270

271

271

271

271

272

273

274

276

276

276

276

277

277

277

278

278

278

278

279

279

283

284

285

286

301

303

304

305

310

310

311

311

311

Independent Auditors’ Report

TO THE MEMBERS OF RELIANCE INDUSTRIES 
LIMITED
REPORT ON THE AUDIT OF THE STANDALONE 
FINANCIAL STATEMENTS

OPINION
We have audited the accompanying Standalone Financial 
Statements of Reliance Industries Limited (“the Company”) which 
includes joint operations, which comprise the Balance sheet as 
at March 31, 2020, the Statement of Profit and Loss, including 
the statement of Other Comprehensive Income, the Cash Flow 
Statement and the Statement of Changes in Equity for the year 
then ended, and notes to the Standalone Financial Statements, 
including a summary of significant accounting policies and other 
explanatory information.

In our opinion and to the best of our information and according to 
the explanations given to us, the aforesaid Standalone Financial 
Statements give the information required by the Companies 
Act, 2013, as amended (“the Act”) in the manner so required and 
give a true and fair view in conformity with the accounting principles 
generally accepted in India, of the state of affairs of the Company 
as at March 31, 2020, its profit including other comprehensive 
income, its cash flows and the changes in equity for the year 
ended on that date.

BASIS FOR OPINION
We conducted our audit of the Standalone Financial Statements 
in accordance with the Standards on Auditing (SAs), as specified 
under Section 143(10) of the Act. Our responsibilities under those 
Standards are further described in the ‘Auditors’ Responsibilities 
for the Audit of the Standalone Financial Statements’ section of our 

Key audit matters
A. Capitalisation of property, plant and equipment
During the year ended March 31, 2020, the Company has incurred 
significant capital expenditure. Further, out of the total additions to 
property, plant and equipment of ` 1,13,300 crore in the current year, 
significant part of the capitalisation pertains to the Gasification project, 
including modification of power plant equipments i.e. Gas Turbines, 
Auxiliary Boilers, HRSGs, Process Furnaces, etc. to make them compatible 
to multiple feedstock, including those received from petcoke gasifier. All 
units of the gasification complex and related integrated projects have 
been successfully commissioned and capitalised during the year.

Significant level of judgement is involved to ensure that the aforesaid 
capital expenditure/additions meet the recognition criteria of Ind AS 16 - 
Property, Plant and Equipment, specifically in relation to determination of 
trial run period and costs associated with trial runs for it to be ready for 
intended use.

As a result, the aforesaid matter was determined to be a key audit matter.

report. We are independent of the Company in accordance with the 
‘Code of Ethics’ issued by the Institute of Chartered Accountants 
of India together with the ethical requirements that are relevant 
to our audit of the financial statements under the provisions of 
the Act and the Rules thereunder, and we have fulfilled our other 
ethical responsibilities in accordance with these requirements and 
the Code of Ethics. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our 
audit opinion on the Standalone Financial Statements.

KEY AUDIT MATTERS
Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the Standalone 
Financial Statements for the financial year ended March 31, 2020. 
These matters were addressed in the context of our audit of the 
Standalone Financial Statements as a whole, and in forming our 
opinion thereon, and we do not provide a separate opinion on 
these matters. For each matter below, our description of how our 
audit addressed the matter is provided in that context.

We have determined the matters described below to be the key 
audit matters to be communicated in our report. We have fulfilled 
the responsibilities described in the Auditors’ responsibilities 
for the audit of the Standalone Financial Statements section of 
our report, including in relation to these matters. Accordingly, 
our audit included the performance of procedures designed to 
respond to our assessment of the risks of material misstatement 
of the Standalone Financial Statements. The results of our audit 
procedures, including the procedures performed to address the 
matters below, provide the basis for our audit opinion on the 
accompanying Standalone Financial Statements. 

How our audit addressed the key audit matter

Our audit procedures included and were not limited to the following:

• Performed walk-through of the capitalisation process and tested the 
design and operating effectiveness of the controls in the process.

• Assessed the nature of the additions made to property, plant and 

equipment and capital work-in-progress on a test check basis to test 
that they meet the recognition criteria as set out in para 16 to 22 of 
Ind AS 16, including any such costs incurred specifically for trial run.

• Assessed that the borrowing cost capitalised (including foreign 
exchange loss to the extent it is considered as an adjustment 
to interest cost) is in accordance with the accounting policy 
of the Company.

• Reviewed the project completion/handover certificate provided by 
the management to determine whether the asset is in the location 
and condition necessary for it to be capable of operating in the 
manner intended by the management.

235

STANDALONEManagement  ReviewNotice Financial  StatementsGovernance Corporate  OverviewIndependent Auditors’ Report

How our audit addressed the key audit matter

Key audit matters
B. Estimation of oil reserves, decommissioning liabilities and impairment evaluation of development rights
Refer to Note 33.2 on proved reserves and production on product and 
geographical basis, Note C(A) on estimation of Oil and Gas reserves 
and Note B.2 (s) on Accounting for Oil and Gas activity, Note C(B) 
on Decommissioning Liabilities, Note C(C) on Property Plant and 
Equipment/Intangible Assets and Note B.2 (j) on Provisions and Note 
B.2 (i) on impairment of non- financial assets and Note 17 of the financial 
statements.

the oil and gas reserves.

Our work included and were not limited to the following procedures:

• Performed walk-through of the estimation process associated with 

The determination of the Company’s oil and natural gas reserves 
requires significant judgements and estimates to be applied. Factors 
such as the availability of geological and engineering data, reservoir 
performance data, acquisition and divestment activity, drilling of new wells 
and commodity prices all impacts the determination of the Company’s 
estimates of oil and natural gas reserves.

Estimates of oil and gas reserves are used to calculate depletion charges 
for the Company’s oil and gas assets. The impact of changes in estimated 
proved reserves is dealt with prospectively by amortising the remaining 
carrying value of the asset over the expected future production. Oil 
and natural gas reserves also have a direct impact on the assessment 
of the recoverability of asset’s carrying values reported in the financial 
statements.

Further, the recognition and measurement of decommissioning 
provisions involves use of estimates and assumptions relating to timing of 
abandonment of well and related facilities which would depend upon the 
ultimate life of the field, expected utilisation of assets by other fields, the 
scope of  abandonment activity and pre-tax rate applied for discounting.

Accordingly, the same is considered as a key audit matter.
C. Litigation matters (Oil and Gas)
The Company has certain significant open legal proceedings under 
arbitration for various complex matters with the Government of India and 
other parties, continuing from earlier years, which are as under:

a)  Disallowance of certain costs under the production sharing contract, 

relating to Block KG-DWN-98/3 and consequent deposit of differential 
revenue on gas sales from D1D3 field to the gas pool account 
maintained by Gail (India) Limited (Refer Note 33.3 and Note 33.4 (b)).

b)  Claim against the Company in respect of gas said to have migrated 

• Assessed the valuation methodology, including assumptions around 
the key drivers of the cash flow forecasts including future oil and gas 
prices, estimated reserves, discount rates used, etc. by engaging 
valuation experts.

• Assessed the objectivity, independence and competence of 

the Company’s specialists involved in the process and valuation 
specialists engaged by us.

• Assessed whether the updated oil and gas reserve estimates were 

included in the Company’s, accounting for amortisation/depletion and 
disclosures of proved reserves and proved developed reserves in the 
financial statements.

• Tested the assumption used in determining the decommissioning 

provisions. Also compared these assumptions with the previous year 
and enquired for reasons for any variations.

Our audit procedures included and were not limited to the following:

• Assessed the management’s position through discussions with the 
in-house legal expert and external legal opinions obtained by the 
Company (where considered necessary) on both, the probability 
of success in the aforesaid cases, and the magnitude of any 
potential loss.

• Discussed with the management on the development in these 

litigations during the year ended March 31, 2020.

from neighbouring blocks (KGD6) (Note 33.4 (a)).

• Rolled out of enquiry letters to the Company’s legal counsel and 

c)  Claims relating to limits of cost recovery, profit sharing and audit and 
accounting provisions of the public sector corporations etc., arising 
under two production sharing contracts entered into in 1994  
(Note 33.4 (c)).

d)  Suit for specific performance of a contract for supply of natural gas 

before the Hon’ble Bombay High Court (Note 33.4(d)).

e)  Arbitration proceedings relating to notice of withdrawal issued to Niko 

(NECO) Limited (Note 33.4(e)).

Due to complexity involved in these litigation matters, management’s 
judgement regarding recognition and measurement of provisions for 
these legal proceedings is inherently uncertain and might change over 
time as the outcomes of the legal cases are determined. Accordingly, it 
has been considered as a key audit matter.

noted the responses received.

• Assessed the responses received from Company’s legal counsel by 

engaging legal experts.

• Assessed the objectivity, independence and competence of 

the Company’s legal counsel involved in the process and legal 
experts engaged by us.

• Reviewed the disclosures made by the Company in the financial 

statements in this regard.

Key audit matters
D. IT systems and controls over financial reporting
We identified IT systems and controls over financial reporting as a key 
audit matter for the Company because its financial accounting and 
reporting systems are fundamentally reliant on IT systems and IT controls 
to process significant transaction volumes, specifically with respect 
to revenue and raw material consumption. Automated accounting 
procedures and IT environment controls, which include IT governance, 
IT general controls over program development and changes, access 
to programs and data and IT operations, IT application controls and 
interfaces between IT applications are required to be designed and to 
operate effectively to ensure accurate financial reporting.

E. Fair value measurement
As at March 31, 2020, the Company has investments of ` 78,107 crore 
in the equity and Optionally Convertible Preference Shares (‘OCPS’) of 
Jio Digital Fiber Private Limited (‘JDFPL’) and Reliance Jio Infratel Private 
Limited (‘RJIPL’) which are measured at fair value as per Ind AS 109 read 
with Ind AS 113.

These investments are Level 3 investments as per the fair value hierarchy 
in Ind AS 113 and accordingly determination of fair value is based on 
a high degree of judgement and input from data that is not directly 
observable in the market. Further, the fair value is significantly influenced 
by the expected pattern of future benefits of the tangible assets of JDFPL 
(fiber assets) and RJIPL (tower assets). Refer Note 2 and Note 36A in the 
financial statements.

Accordingly, the same has been considered as a key audit matter.
F. Impact due to significant volatility in crude prices

Due to the ongoing geopolitical and economic situation in the world, 
there has been significant slowdown of economic activities and significant 
volatility in crude oil prices during March 2020 and subsequent to the 
year end.

Management has assessed the impact of the aforesaid events on the 
financial statements specifically in areas of inventory impairment of 
certain investments, development rights, etc. including subsequent 
events up to the reporting date. Pursuant to such evaluation, the 
Company has valued its inventories at net realisable value and 
recognised a loss of ` 4,245 crore (net of current tax of ` 899 crore) 
which has been disclosed as exceptional items in the statement of 
profit and loss (Refer Note C (I) of Critical Accounting Judgements 
and Key sources of Estimation uncertainty and Note 30.3). Estimates 
and judgements are involved in determining the net realisable value 
of inventory including related hedges, impairment of investments and 
development rights stated above.

Accordingly, the same has been considered as a key audit matter.

How our audit addressed the key audit matter

Our procedures included and were not limited to the following:

• Assessed the complexity of the IT environment by engaging IT 

specialists and through discussion with the head of IT and internal 
audit and identified IT applications that are relevant to our audit.

• Assessed the design and evaluation of the operating effectiveness of 
IT general controls over program development and changes, access 
to programs and data and IT operations by engaging IT specialists.

• Assessed the design and evaluation of the operating effectiveness 
of IT application controls in the key processes impacting financial 
reporting of the Company by engaging IT specialists.

• Assessed the operating effectiveness of controls relating to data 

transmission through the different IT systems to the financial 
reporting systems by engaging IT specialists.

Our audit procedures included and were not limited to the following:

• Reviewed the fair valuation reports obtained by the management by 

involvement of external valuation experts.

• Assessed the methodology and the assumptions applied in 
determining the fair value by engaging valuation specialists.

• Assessed the objectivity, independence and competence of the 

Company’s external specialists involved in the process and valuation 
specialists engaged by us.

• Assessed the adequacy of disclosure in Note 2 and Note 36A in the 

financial statements.

Our audit procedures included and were not limited to the following:

• Obtained and reviewed the management impact assessment on 

account of reduction in oil prices, including judgement and estimates 
applied in determining the areas of impact.

• Assessed the determination of impact on account of inventories 

valued at net realisable value, including related hedges.

• Performed subsequent event procedures upto the date of 

the audit report.

• Assessed the disclosure made in Note 30.3 in the 

financial statements.

• Also refer procedures stated in Point B relating to ‘Estimation of oil 
reserves, decommissioning liabilities and impairment evaluation of 
development rights’ and Point G relating to ’Investments in Reliance 
Energy Generation and Distribution Limited.

236

237

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewIndependent Auditors’ Report

Key audit matters
G. Investments in Reliance Energy Generation and Distribution Limited
Management regularly reviews whether there are any indicators of 
impairment on the investments made by the Company (Refer Note B.2 
(q).i.E by reference to the requirements under Ind AS 36 “Impairment of 
Assets”). Accordingly, management has identified impairment indicators 
by considering internal/external sources of information in Reliance Energy 
Generation and Distribution Limited (REGDL) and RHUSA Inc. (subsidiary 
of REGDL). As at March 31, 2020 the Company has an investment of ` 
15,842 crore in REGDL. Further, the Company has also given a guarantee 
on the borrowings of RHUSA Inc. (subsidiary of REGDL) of ` 22,700 
crore. As a result, an impairment assessment has been performed by the 
Company by comparing the carrying value of these investments (including 
the guarantee given by the Company on the borrowings of RHUSA Inc.) 
to their recoverable amount to determine whether an impairment was 
required to be recognised.

For the purpose of the above impairment testing, value in use has been 
determined by the management by considering estimates such as 
future oil and natural gas prices, reserves volumes, discount rates etc. 
Management has also involved external specialists for determining of 
reserve volumes and value in use.

How our audit addressed the key audit matter

Our audit procedures included and were not limited to the following:

• Obtained and read the financial statements of REGDL to identify any 

disclosure for impairment of assets in these financial statements.

• Performed inquiry procedures with the auditor of RHUSA Inc. 
in relation to the assumptions used (future oil and gas prices, 
estimated reserves, discount rates etc.) for determining the value 
in use, including the testing of IT controls and information provided 
by the entity (IPE) on the IT application used for reserve and well 
data management.

• Assessed the objectivity, independence and competence of 
the Company’s specialists and external specialists involved 
in the process.

• Assessed assumptions used for determining value in use. Further, 
also performed testing of IPE and assessed the recoverable value 
headroom available.

Accordingly, it has been considered as a key audit matter.
H. Transfer of identified liabilities from Reliance Jio Infocomm Limited
During the year, Reliance Jio Infocomm Limited (subsidiary of the 
Company or ‘RJIL’) and certain classes of its creditors have entered 
into a scheme of arrangement whereby the certain identified liabilities 
aggregating to `104,365 crore together with interest accrued (but not 
paid thereon), hedges along with receivables or payables and all other 
balances with respect to the identified liabilities of RJIL have been 
transferred to the Company with equivalent consideration, in accordance 
with the order dated March 13, 2020 issued by National Company Law 
Tribunal. Refer Note 32 (III) (6) in the financial statements.

Our audit procedures included and were not limited to the following:

• Understood the structure of the transaction from the management.

• Obtained and read the order issued by NCLT to assess that 
the accounting treatment has been applied in accordance 
with the Scheme.

• Assessed the measurement, recognition and disclosure of the said 
transaction in line with the applicable Indian Accounting Standards.

Being a significant transaction that occurred during the current year, it has 
been considered as a key audit matter.

INFORMATION OTHER THAN THE FINANCIAL 
STATEMENTS AND AUDITORS’ REPORT THEREON
The Company’s Board of Directors is responsible for the other 
information. The other information comprises the information 
included in the Annual Report, but does not include the Standalone 
Financial Statements and our auditors’ report thereon.

Our opinion on the Standalone Financial Statements does not 
cover the other information and we do not express any form of 
assurance conclusion thereon.

In connection with our audit of the Standalone Financial 
Statements, our responsibility is to read the other information and, 
in doing so, consider whether such other information is materially 
inconsistent with the financial statements or our knowledge 
obtained in the audit or otherwise appears to be materially 
misstated. If, based on the work we have performed, we conclude 
that there is a material misstatement of this other information, 
we are required to report that fact. We have nothing to report 
in this regard.

238

RESPONSIBILITIES OF MANAGEMENT FOR THE 
STANDALONE FINANCIAL STATEMENTS
The Company’s Board of Directors is responsible for the matters 
stated in Section 134(5) of the Act with respect to the preparation 
of these Standalone Financial Statements that give a true and 
fair view of the financial position, financial performance including 
other comprehensive income, cash flows and changes in equity 
of the Company in accordance with the accounting principles 
generally accepted in India, including the Indian Accounting 
Standards (Ind AS) specified under Section 133 of the Act read 
with the Companies (Indian Accounting Standards) Rules, 2015, 
as amended. This responsibility also includes maintenance of 
adequate accounting records in accordance with the provisions 
of the Act for safeguarding of the assets of the Company and for 
preventing and detecting frauds and other irregularities; selection 
and application of appropriate accounting policies; making 
judgements and estimates that are reasonable and prudent; and 
the design, implementation and maintenance of adequate internal 
financial controls, that were operating effectively for ensuring the 
accuracy and completeness of the accounting records, relevant 
to the preparation and presentation of the Standalone Financial 

Statements that give a true and fair view and are free from material 
misstatement, whether due to fraud or error.

In preparing the Standalone Financial Statements, management is 
responsible for assessing the Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going 
concern and using the going concern basis of accounting unless 
management either intends to liquidate the Company or to cease 
operations, or has no realistic alternative but to do so.

Those Board of Directors are also responsible for overseeing the 
Company’s financial reporting process.

AUDITORS’ RESPONSIBILITIES FOR THE AUDIT OF 
THE STANDALONE FINANCIAL STATEMENTS
Our objectives are to obtain reasonable assurance about whether 
the Standalone Financial Statements as a whole are free from 
material misstatement, whether due to fraud or error, and to 
issue an auditors’ report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that 
an audit conducted in accordance with SAs will always detect 
a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or 
in the aggregate, they could reasonably be expected to influence 
the economic decisions of users taken on the basis of these 
Standalone Financial Statements.

As part of an audit in accordance with SAs, we exercise 
professional judgement and maintain professional skepticism 
throughout the audit. We also:

•  Identify and assess the risks of material misstatement of the 

Standalone Financial Statements, whether due to fraud or error, 
design and perform audit procedures responsive to those risks, 
and obtain audit evidence that is sufficient and appropriate 
to provide a basis for our opinion. The risk of not detecting a 
material misstatement resulting from fraud is higher than for 
one resulting from error, as fraud may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of 
internal control.

•  Obtain an understanding of internal control relevant to the 

audit in order to design audit procedures that are appropriate 
in the circumstances. Under Section 143(3)(i) of the Act, we are 
also responsible for expressing our opinion on whether the 
Company has adequate internal financial controls with reference 
to financial statements in place and the operating effectiveness 
of such controls.

•  Evaluate the appropriateness of accounting policies used and the 
reasonableness of accounting estimates and related disclosures 
made by management.

•  Conclude on the appropriateness of management’s use of the 
going concern basis of accounting and, based on the audit 
evidence obtained, whether a material uncertainty exists 
related to events or conditions that may cast significant doubt 
on the Company’s ability to continue as a going concern. If we 
conclude that a material uncertainty exists, we are required to 
draw attention in our auditors’ report to the related disclosures 

in the financial statements or, if such disclosures are inadequate, 
to modify our opinion. Our conclusions are based on the 
audit evidence obtained up to the date of our auditors’ report. 
However, future events or conditions may cause the Company to 
cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the 

Standalone Financial Statements, including the disclosures, and 
whether the Standalone Financial Statements represent the 
underlying transactions and events in a manner that achieves 
fair presentation.

We communicate with those charged with governance regarding, 
among other matters, the planned scope and timing of the audit 
and significant audit findings, including any significant deficiencies 
in internal control that we identify during our audit.

We also provide those charged with governance with a statement 
that we have complied with relevant ethical requirements 
regarding independence, and to communicate with them 
all relationships and other matters that may reasonably be 
thought to bear on our independence, and where applicable, 
related safeguards.

From the matters communicated with those charged with 
governance, we determine those matters that were of most 
significance in the audit of the Standalone Financial Statements 
for the financial year ended March 31, 2020 and are therefore 
the key audit matters. We describe these matters in our auditors’ 
report unless law or regulation precludes public disclosure 
about the matter or when, in extremely rare circumstances, we 
determine that a matter should not be communicated in our 
report because the adverse consequences of doing so would 
reasonably be expected to outweigh the public interest benefits of 
such communication.

OTHER MATTER
The accompanying Standalone Financial Statements and other 
financial information includes the Company’s proportionate share 
in unincorporated joint operation in respect of total assets of 
` Nil as at March 31, 2020, total expenditure of ` 177 crore and 
the elements making up the Cash Flow Statement for the year 
ended March 31, 2020 and related disclosures in respect of an 
unincorporated joint operation which is based on statements from 
the operator and certified by the management. Our opinion is not 
modified in respect of above matter.

REPORT ON OTHER LEGAL AND REGULATORY 
REQUIREMENTS
1.  As required by the Companies (Auditor’s Report) Order, 2016 
(“the Order”), issued by the Central Government of India in 
terms of sub-section (11) of Section 143 of the Act, we give 
in the “Annexure 1” a statement on the matters specified in 
paragraphs 3 and 4 of the Order.

2.  As required by Section 143(3) of the Act, we report that:

(a)  We have sought and obtained all the information and 
explanations which to the best of our knowledge and 
belief were necessary for the purposes of our audit;

239

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewIndependent Auditors’ Report

(b) 

In our opinion, proper books of account as required by law 
have been kept by the Company so far as it appears from 
our examination of those books;

(c)  The Balance Sheet, the Statement of Profit and Loss 

including the Statement of Other Comprehensive Income, 
the Cash Flow Statement and Statement of Changes in 
Equity dealt with by this Report are in agreement with the 
books of account;

(d) 

In our opinion, the aforesaid Standalone Financial 
Statements comply with the Accounting Standards 
specified under Section 133 of the Act, read with 
Companies (Indian Accounting Standards) Rules, 
2015, as amended;

(e)  On the basis of the written representations received from 
the directors as on March 31, 2020 taken on record by the 
Board of Directors, none of the directors is disqualified as 
on March 31, 2020 from being appointed as a director in 
terms of Section 164 (2) of the Act;

(f)  With respect to the adequacy of the internal financial 
controls over financial reporting of the Company with 
reference to these Standalone Financial Statements and 
the operating effectiveness of such controls, refer to our 
separate Report in “Annexure 2” to this report;

(g) 

In our opinion, the managerial remuneration for the year 
ended March 31, 2020 has been paid/provided by the 
Company to its directors in accordance with the provisions 
of section 197 read with Schedule V to the Act;

(h)  With respect to the other matters to be included in 

the Auditors’ Report in accordance with Rule 11 of the 
Companies (Audit and Auditors) Rules, 2014, as amended 
in our opinion and to the best of our information and 
according to the explanations given to us:

i. 

The Company has disclosed the impact of pending 
litigations on its financial position in its Standalone 
Financial Statements – Refer Note 34 to the 
Standalone Financial Statements;

ii.  The Company has made provision, as required 

under the applicable law or accounting standards, 
for material foreseeable losses, if any, on long-term 
contracts including derivative contracts;

iii.  There has been no delay in transferring amounts, 

required to be transferred, to the Investor Education 
and Protection Fund by the Company except for an 
amount of ` 1.63 crore which are held in abeyance 
due to pending legal cases.

For D T S & Associates LLP
Chartered Accountants
ICAI Firm Reg. Number:  
142412W/W100595

For S R B C & CO LLP
Chartered Accountants
ICAI Firm Reg. Number:  
324982E/E300003

per T P Ostwal
Partner
Membership No.: 030848
UDIN: 20030848AAAAAR2144

per Vikas Kumar Pansari
Partner
Membership No.: 093649
UDIN: 20093649AAAAAN1906

Mumbai 
Date: April 30, 2020

Mumbai 
Date: April 30, 2020

ANNEXURE 1 

TO THE INDEPENDENT AUDITORS’ REPORT OF EVEN DATE ON THE STANDALONE FINANCIAL STATEMENTS OF RELIANCE INDUSTRIES LIMITED

(Referred to in paragraph 1, under ‘Report on Other Legal and 
Regulatory Requirements’ section of our Report of even date)

(i) 

(a) 

 The Company has maintained proper records showing 
full particulars, including quantitative details and situation 
of fixed assets.

(b)  The Company has a regular programme for physical 

verification in a phased periodic manner, which, in our 
opinion, is reasonable having regards to the size of 
the Company and the nature of its assets. No material 
discrepancies were noticed on such verification.

(c)  According to information and explanations given by the 
management, the title deeds/lease deeds of immovable 
properties included in property, plant and equipment are 
held in the name of the Company except for leasehold 
land of ` 83 crore in respect of which the allotment letters 
are received and supplementary agreements entered; 
however, lease deeds are pending execution. (Refer Note 
1.1 of the Standalone Financial Statements).

 The management has conducted physical verification 
of inventory at reasonable intervals during the year 
and no material discrepancies were noticed on such 
physical verification.

 According to the information and explanations given to us, the 
Company has not granted any loans, secured or unsecured to 
companies, firms, Limited Liability Partnerships or other parties 
covered in the register maintained under Section 189 of the 
Act. Accordingly, the provisions of clause 3(iii) (a), (b) and (c) of 
the Order are not applicable to the Company and hence not 
commented upon.

(ii) 

(iii) 

(iv) 

 In our opinion and according to the information and 
explanations provided to us, the Company has not granted 

(v) 

(vi) 

any loans or provided any guarantees or security to the 
parties covered under Section 185 of the Act. The Company 
has complied with the provisions of Section 186 of the Act in 
respect of investments made or loans or guarantee or security 
provided to the parties covered under Section 186 of the Act.

 The Company has not accepted any deposits within the 
meaning of Sections 73 to 76 of the Act and the Companies 
(Acceptance of Deposits) Rules, 2014 (as amended). 
Accordingly, the provisions of clause 3(v) of the Order are not 
applicable to the Company.

 We have broadly reviewed the books of account maintained 
by the Company pursuant to the rules made by the Central 
Government for the maintenance of cost records under Section 
148(1) of the Act, related to the manufacturing activities, and 
are of the opinion that prima facie, the specified accounts 
and records have been made and maintained. We have not, 
however, made a detailed examination of the same.

(vii)  (a) 

 The Company is generally regular in depositing with 
appropriate authorities undisputed statutory dues 
including Provident fund, Employees’ State Insurance, 
Income-tax, Sales-tax, Goods and Services tax, Duty of 
Custom, Duty of Excise, Value Added Tax, Cess and Other 
Statutory Dues applicable to it.

(b) 

 According to the information and explanations provided 
to us, no undisputed amounts payable in respect of 
Provident fund, Employees’ State Insurance, Income-tax, 
Sales Tax, Goods and Service tax, Duty of custom, Duty of 
excise, Value added tax, Cess and Other Statutory Dues 
were outstanding, at the year end, for a period of more 
than six months from the date they became payable.

240

241

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
Independent Auditors’ Report

ANNEXURE 1   
RELIANCE INDUSTRIES LIMITED

  TO THE INDEPENDENT AUDITOR’S REPORT OF EVEN DATE ON THE STANDALONE FINANCIAL STATEMENTS OF  

ANNEXURE 2 

TO THE INDEPENDENT AUDITORS’ REPORT OF EVEN DATE ON THE STANDALONE FINANCIAL STATEMENTS OF RELIANCE INDUSTRIES LIMITED

(c) 

 According to the records of the Company, the dues of Income-tax, Sales-tax, Service tax, Duty of Custom, Duty of Excise, Value 
added tax and Cess which have not been deposited on March 31, 2020 on account of any dispute, are as follows: 

Name of the Statute

Nature of Dues

Income Tax Act, 1961
Central Excise Act, 1944

Income Tax
Excise Duty and 
Service Tax

Amount  
(` in crore)

Period to which the amount relates

Forum where the dispute is pending

48 2011-12 and 2012-13
0.13 Various Years from 1990-91 to 2017-18

713 Various Years from 1991-92 to 2016-17

Commissioner of Income-Tax (Appeals)
Commissioner of Central Excise 
(Appeals)
Central Excise and Service Tax 
Appellate Tribunal

Central Sales Tax Act, 
1956 and Sales Tax Act of 
various States
Customs Act, 1962

Sales Tax/ VAT 
and Entry Tax

5 Various Years from 2006-07 to 2009-10 High Court

496 Various Years from 1983-88 to 2011-12
83 Various Years from 2000-01 to 2011-12

Sales Tax Appellate Tribunal
High Court

Customs Duty

20 2007-08

Central Excise and Service Tax 
Appellate Tribunal

(xiv)  According to the information and explanations provided 
to us and on an overall examination of the balance sheet, 
the Company has not made any preferential allotment or 
private placement of shares or fully or partly convertible 
debentures during the year under review and hence, reporting 
requirements under clause 3(xiv) of the Order are not 
applicable to the Company and, not commented upon.

(xv)   According to the information and explanations provided by the 
management, the Company has not entered into any non-cash 
transactions with directors or persons connected with him as 
referred to in Section 192 of the Act.

(xvi)  According to the information and explanations provided to us, 

the provisions of Section 45-IA of the Reserve Bank of India 
Act, 1934 are not applicable to the Company.

For D T S & Associates LLP
Chartered Accountants
ICAI Firm Reg. Number:  
142412W/W100595

For S R B C & CO LLP
Chartered Accountants
ICAI Firm Reg. Number:  
324982E/E300003

per T P Ostwal
Partner
Membership No.: 030848
UDIN: 20030848AAAAAR2144

per Vikas Kumar Pansari
Partner
Membership No.: 093649
UDIN: 20093649AAAAAN1906

Mumbai 
Date: April 30, 2020

Mumbai 
Date: April 30, 2020

(viii)  In our opinion and according to the information and 

explanations provided by the management, the Company has 
not defaulted in repayment of loans or borrowing to a financial 
institution, bank or government or dues to debenture holders.

(ix) 

(x) 

(xi) 

 In our opinion and according to the information and 
explanations provided by the management, the Company has 
utilised the monies raised by way of debt instruments and term 
loans for the purposes for which they were raised.

 Based upon the audit procedures performed for the purpose of 
reporting the true and fair view of the Financial Statements and 
according to the information and explanations provided by the 
management, we report that no fraud by the Company or no 
material fraud on the Company by the officers and employees 
of the Company has been noticed or reported during the year.

 According to the information and explanations provided by 
the management, the managerial remuneration has been 
paid/provided in accordance with the requisite approvals 
mandated by the provisions of Section 197 read with 
Schedule V to the Act.

(xii)   In our opinion, the Company is not a nidhi company. Therefore, 
the provisions of clause 3(xii) of the Order are not applicable to 
the Company and hence not commented upon.

(xiii)  According to the information and explanations provided 

by the management, transactions with the related parties 
are in compliance with Section 177 and 188 of the Act 
where applicable and the details have been disclosed in 
the financial statements, as required by the applicable 
accounting standards.

242

REPORT ON THE INTERNAL FINANCIAL CONTROLS 
UNDER CLAUSE (i) OF SUB-SECTION 3 OF SECTION 
143 OF THE COMPANIES ACT, 2013 (“THE ACT”)
We have audited the internal financial controls over financial reporting of 
Reliance Industries Limited (“the Company”) which includes joint operations 
as of March 31, 2020 in conjunction with our audit of the Standalone 
Financial Statements of the Company for the year ended on that date.

MANAGEMENT’S RESPONSIBILITY FOR INTERNAL 
FINANCIAL CONTROLS
The Company’s Management is responsible for establishing and 
maintaining internal financial controls based on the internal control over 
financial reporting criteria established by the Company considering the 
essential components of internal control stated in the Guidance Note 
on Audit of Internal Financial Controls Over Financial Reporting (the 
“Guidance Note”) issued by the Institute of Chartered Accountants of 
India. These responsibilities include the design, implementation and 
maintenance of adequate internal financial controls that were operating 
effectively for ensuring the orderly and efficient conduct of its business, 
including adherence to the Company’s policies, the safeguarding of its 
assets, the prevention and detection of frauds and errors, the accuracy 
and completeness of the accounting records, and the timely preparation of 
reliable financial information, as required under the Act.

AUDITORS’ RESPONSIBILITY
Our responsibility is to express an opinion on the Company’s internal 
financial controls over financial reporting with reference to these 
Standalone Financial Statements based on our audit. We conducted our 
audit in accordance with the Guidance Note and the Standards on Auditing 
as specified under Section 143(10) of the Act, to the extent applicable to 
an audit of internal financial controls and, both issued by the Institute of 
Chartered Accountants of India. Those Standards and the Guidance Note 
require that we comply with ethical requirements and plan and perform 
the audit to obtain reasonable assurance about whether adequate 
internal financial controls over financial reporting with reference to these 
Standalone Financial Statements was established and maintained and if 
such controls operated effectively in all material respects.

Our audit involves performing procedures to obtain audit evidence about 
the adequacy of the internal financial controls over financial reporting with 
reference to these Standalone Financial Statements and their operating 
effectiveness. Our audit of internal financial controls over financial 
reporting included obtaining an understanding of internal financial controls 
over financial reporting with reference to these Standalone Financial 
Statements, assessing the risk that a material weakness exists, and testing 
and evaluating the design and operating effectiveness of internal control 
based on the assessed risk. The procedures selected depend on the 
auditors’ judgement, including the assessment of the risks of material 
misstatement of the financial statements, whether due to fraud or error.

We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our audit opinion on the internal financial 
controls over financial reporting with reference to these Standalone 
Financial Statements.

MEANING OF INTERNAL FINANCIAL CONTROLS OVER 
FINANCIAL REPORTING WITH REFERENCE TO THESE 
STANDALONE FINANCIAL STATEMENTS
A company’s internal financial control over financial reporting with reference 
to these Standalone Financial Statements is a process designed to provide 
reasonable assurance regarding the reliability of financial reporting 
and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles. A company’s 
internal financial control over financial reporting with reference to these 
Standalone Financial Statements includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets 
of the Company; (2) provide reasonable assurance that transactions are 
recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts 
and expenditures of the Company are being made only in accordance 
with authorisations of management and directors of the Company; and (3) 
provide reasonable assurance regarding prevention or timely detection of 
unauthorised acquisition, use, or disposition of the Company’s assets that 
could have a material effect on the financial statements.

INHERENT LIMITATIONS OF INTERNAL FINANCIAL 
CONTROLS OVER FINANCIAL REPORTING WITH 
REFERENCE TO THESE STANDALONE FINANCIAL 
STATEMENTS
Because of the inherent limitations of internal financial controls over 
financial reporting with reference to these Standalone Financial 
Statements, including the possibility of collusion or improper management 
override of controls, material misstatements due to error or fraud may 
occur and not be detected. Also, projections of any evaluation of the 
internal financial controls over financial reporting with reference to these 
Standalone Financial Statements to future periods are subject to the risk 
that the internal financial control over financial reporting with reference to 
these Standalone Financial Statements may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies 
or procedures may deteriorate.

OPINION
In our opinion, the Company has, in all material respects, adequate 
internal financial controls over financial reporting with reference to these 
Standalone Financial Statements and such internal financial controls 
over financial reporting with reference to these Standalone Financial 
Statements were operating effectively as at March 31, 2020, based on 
the internal control over financial reporting criteria established by the 
Company considering the essential components of internal control stated 
in the Guidance Note on Audit of Internal Financial Controls Over Financial 
Reporting issued by the Institute of Chartered Accountants of India.

For D T S & Associates LLP
Chartered Accountants
ICAI Firm Reg. Number:  
142412W/W100595

For S R B C & CO LLP
Chartered Accountants
ICAI Firm Reg. Number:  
324982E/E300003

per T P Ostwal
Partner
Membership No.: 030848
UDIN: 20030848AAAAAR2144

per Vikas Kumar Pansari
Partner
Membership No.: 093649
UDIN: 20093649AAAAAN1906

Mumbai 
Date: April 30, 2020

Mumbai 
Date: April 30, 2020

243

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
Balance Sheet 

As at 31st March, 2020

ASSETS
NON-CURRENT ASSETS
Property, Plant and Equipment
Capital Work-in-Progress
Intangible Assets
Intangible Assets Under Development
Financial Assets
Investments

  Loans
Other Non-Current Assets
Total Non-Current Assets
CURRENT ASSETS
Inventories
Financial Assets
Investments

  Trade Receivables
  Cash and Cash Equivalents
  Loans
  Other Financial Assets
Other Current Assets
Total Current Assets
Total Assets

EQUITY AND LIABILITIES
EQUITY
Equity Share capital
Other Equity
Total Equity
LIABILITIES
Non-Current Liabilities
Financial Liabilities
  Borrowings
  Other Financial Liabilities
Provisions
Deferred Tax Liabilities (Net)
Other Non-Current Liabilities
Total Non-Current Liabilities
Current Liabilities
Financial Liabilities
  Borrowings
  Trade Payables Due to:

  Micro and Small Enterprises
  Other than Micro and Small Enterprises

  Other Financial Liabilities
Other Current Liabilities
Provisions
Total Current Liabilities
Total Liabilities
Total Equity and Liabilities
Significant Accounting Policies
See accompanying Notes to the Financial Statements
As per our Report of even date

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

244

Notes

As at  
31st March, 2020

As at 
31st March, 2019

(` in crore)

1
1
1
1

2
3
4

5

6
7
8
9
10
12

13
14

15
16
17
18
19

20
21

22
23
24

2,97,847
15,638
8,624
12,327

4,19,073
44,348
4,458
8,02,315

38,802

70,030
7,483
8,443
15,028
16,100
10,711
1,66,597
9,68,912

6,339
4,18,245
4,24,584

1,78,751
2,924
1,410
50,556
504
2,34,145

51,276

116
70,932
1,20,618
66,169
1,072
3,10,183
5,44,328
9,68,912

 1,94,895
 1,05,155
 8,293
 6,402

 2,72,043
 31,806
 4,287
6,22,881

 44,144

 59,640
 12,110
 3,768
 4,876
 17,127
 11,199
1,52,864
7,75,745

 6,339
 3,98,983
 4,05,322

 1,18,098
 -
 2,483
 47,317
 504
 1,68,402

 39,097

 229
 88,012
 27,675
 46,225
 783
2,02,021
 3,70,423
 7,75,745

1 to 43

For and on behalf of the Board

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

Statement of Profit and Loss

For the year ended 31st March, 2020

INCOME
Value of Sales
Income from Services
Value of Sales & Services (Revenue)
Less: GST Recovered
REVENUE FROM OPERATIONS
Other Income
Total Income
EXPENSES
Cost of Material Consumed
Purchase of Stock-in-Trade
Changes in Inventories of Finished Goods, Work-in-Progress and Stock-in-Trade
Excise Duty
Employee Benefits Expense
Finance Costs
Depreciation/Amortisation and Depletion Expense
Other Expenses
Total Expenses
Profit Before Exceptional Item and Tax
Exceptional Item (Net of Tax)
Profit Before Tax*
TAX EXPENSES*
Current Tax
Deferred Tax
Profit for the Year
OTHER COMPREHENSIVE INCOME
i.  Items that will not be reclassified to Profit or Loss
ii.  Income tax relating to items that will not be reclassified to Profit or Loss
iii. Items that will be reclassified to Profit or Loss
iv. Income tax relating to items that will be reclassified to Profit or Loss
Total Other Comprehensive Income/(Loss) for the Year (Net of Tax)
Total Comprehensive Income for the Year
EARNINGS PER EQUITY SHARE OF FACE VALUE OF ` 10 EACH
Basic (in `) – Before Exceptional Item
Basic (in `) – After Exceptional Item
Diluted (in `) – Before Exceptional Item
Diluted (in `) – After Exceptional Item
Significant Accounting Policies
See accompanying Notes to the Financial Statements

Notes

2019-20

3,62,869
2,333
3,65,202
14,322
3,50,880
14,541
3,65,421

2,37,342
7,292
 77
14,902
6,067
12,105
9,728
33,347
3,20,860
44,561
4,245
40,316

7,200
2,213
30,903

 (392)
 (944)
 (6,921)
 1,183
 (7,074)
23,829

55.45
48.75
55.44
48.75

25
26

27

28
29
1
30

30.3

11
18

26.1

26.2

31
31
31
31

1 to 43

(` in crore)

2018-19

 4,00,139
 1,444
4,01,583
 16,082
3,85,501
 8,822
3,94,323

 2,65,288
 8,289
 (3,294)
 13,885
 5,834
 9,751
 10,558
 36,645
 3,46,956
 47,367
 –
47,367

 9,440
 2,764
 35,163

 76,892
 (16,569)
 (827)
 178
59,674
94,837

55.48
55.48
55.47
55.47

*Profit Before Tax is after Exceptional Item and tax thereon and Tax Expenses are excluding the Current Tax on Exceptional Item.

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

245

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
Statement of Changes in Equity

For the year ended 31st March, 2020

A.   EQUITY SHARE CAPITAL

Balance as at  
1st April, 2018
6,335

Change during  
the year 2018-19
4

Balance as at  
31st March, 2019
6,339

Change during  
the year 2019-20
 -*

*Shares of  ` 57,36,870 issued on exercise of employee stock options.

B.   OTHER EQUITY

As at 31st March, 2020
Share Application Money Pending Allotment

RESERVES AND SURPLUS
  Capital Reserve
  Securities Premium
  Debenture Redemption Reserve
  Share Based Payments Reserve
  General Reserve
  Retained Earnings

 Special Economic Zone Reinvestment 
Reserve

Balance 
as at  
1st April, 
2019

Total 
Comprehensive 
Income for the 
Year

Dividends

Tax on 
Dividend

Transfer 
to/(from) 
Retained 
Earnings

On 
Employee 
Stock 
Options

2

-

-

-

-

(1)

1

291
46,306
9,375
9
2,55,000
26,808
 -

-
-
-
-
-
30,903
-

-
-
-
-
-
 (3,852)
-

-
-
-
-
-
 (732)
-

-
-
-
-
-
 (5,500)
5,500

Other Comprehensive  Income

61,192

 (7,074)

-

-

Total

3,98,983

23,829  (3,852)

 (732)

-

 -

(` in crore)

Balance as at  
31st March, 2020
6,339

(` in crore)

Balance as at 
31st March, 2020

-
23
-
 (5)
-
-
-

-

17

291
46,329
9,375
4
2,55,000
47,627
5,500

54,118

4,18,245

Balance 
as at 1st 
April, 
2018

Total 
Comprehensive 
Income for the 
Year

Dividends

Tax on 
Dividend

Transfer 
to/ (from) 
Retained 
Earnings

On 
Employee 
Stock 
Options

(` in crore)

Balance as at 31st 
March, 2019

As at 31st March, 2019
Share Application Money Pending Allotment

15

-

-

-

-

(13)

2

RESERVES AND SURPLUS
  Capital Reserve
  Securities Premium
  Debenture Redemption Reserve
  Share Based Payments Reserve
  General Reserve
  Retained Earnings

 291 
 46,174 
 5,251 
 12 
 2,25,000 
 30,051 

-
-
-
-
-
35,163

-
-
-
-
-
(3,554)

-
-
-
-
-
(728)

-
-
4,124
-
30,000
(34,124)

Other Comprehensive  Income

 1,518

59,674

-

-

Total

 3,08,312

94,837

(3,554)

(728)

-

-

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

-
132
-
(3)
-
-

-

116

291
46,306
9,375
9
 2,55,000 
26,808

61,192

3,98,983

Chairman and Managing Director

Executive Directors

Non-Executive Directors

246

247

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
CHANGE IN LIABILITY ARISING FROM FINANCING ACTIVITIES

Borrowing – Non-Current (Refer Note 15)
Borrowing – Current (Refer Note 20)

Borrowing – Non-Current (Refer Note 15)
Borrowing – Current (Refer Note 20)

1st April,  
2019

1,22,623
39,097
1,61,720

1st April,  
2018

1,01,642
15,239
1,16,881

Cash flow*

78,072
11,828
89,900

Cash flow

17,395
24,147
41,542

Foreign 
exchange 
movement

10,374
351
10,725

Foreign 
exchange 
movement

3,586
 (289)
3,297

(` in crore)

31st March, 
2020

2,11,069
51,276
2,62,345

(` in crore)

31st March, 
2019

1,22,623
39,097
1,61,720

* Includes Consideration for Non-Current Borrowings transferred from RJIL through scheme (Refer Note 40.1).

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

Cash Flow Statement

For the year ended 31st March, 2020

A. CASH FLOW FROM OPERATING ACTIVITIES

Net Profit Before Tax as per Statement of Profit and Loss  
(After Exceptional Item and Tax thereon)
Adjusted for:

Loss on Buy back of Debentures
(Profit) / Loss on Sale / Discard of Property, Plant & Equipment (Net)
Depreciation / Amortisation and Depletion Expense
Effect of Exchange Rate Change
Net Gain on Financial Assets#
Tax on Exceptional item
Dividend Income
Interest Income#
Finance costs

Operating Profit before Working Capital Changes
Adjusted for:

Trade and Other Receivables
Inventories
Trade and Other Payables
Cash Generated from Operations
Taxes Paid (Net)
Net Cash Flow from Operating Activities*

B. CASH FLOW FROM INVESTING ACTIVITIES

Purchase of Property, Plant and Equipment and Intangible Assets
Consideration for Capex Liabilities transferred from RJIL through scheme$&
Proceeds from disposal of Property, Plant and Equipment and Intangible Assets
Investments in Subsidiaries/Trusts
Disposal of Investments in Subsidiaries
Purchase of Other Investments
Proceeds from Sale of Financial Assets (including Advance Received)
Net Cash Flow for Other Financial Assets
Interest Income
Dividend Income from Subsidiaries/Associates
Dividend Income from Others
Net Cash Flow used in Investing Activities

C. CASH FLOW FROM FINANCING ACTIVITIES
Proceeds from Issue of Equity Share Capital
Share Application Money
Payment of Lease Liabilities
Proceeds from Borrowings – Non-Current
Consideration for Non-Current Borrowings transferred from RJIL through scheme&
Repayment of Borrowings – Non-Current
Borrowings – Current (Net)
Dividends Paid (including Dividend Distribution Tax)
Interest Paid
Net Cash Flow from Financing Activities
Net Increase in Cash and Cash Equivalents
Opening Balance of Cash and Cash Equivalents
Closing Balance of Cash and Cash Equivalents (Refer Note 8)

  Includes amount spent in cash towards Corporate Social Responsibility is ` 909 crore (Previous Year ` 849 crore).

#  Other than Financial Services Segment.
* 
$  Net of repayment of ` 5,529 crore.
&  Refer Note 40.1.

2019-20

(` in crore)
2018-19

 40,316

 47,367

 60
 192
 9,728
 (253)
 (1,717)
 (899)
 (350)
 (10,899)
 12,105
 48,283

 5,050
 5,342
 23,139
 81,814
 (5,254)
 76,560

 (23,183)
 31,849
 15
 (2,12,106)
 65,365
 (9,86,656)
 10,02,471
 (24,620)
 3,863
 303
 47
 (1,42,652)

 18
 1
 (97)
 20,323
 66,987
 (9,238)
 11,828
 (4,584)
 (14,471)
 70,767
4,675
3,768
8,443

 -
 (15)
 10,558
 (1,540)
 (2,252)
 -
 (449)
 (5,517)
 9,751
 57,903

 (24,011)
 (4,575)
 9,300
 38,617
 (9,426)
 29,191

 (24,971)
 -
 103
 (28,827)
 97
 (10,01,730)
 10,17,713
 (19,150)
 2,368
 3
 445
 (53,949)

 117
 2
 -
 23,989
 -
 (6,594)
 24,147
 (4,282)
 (11,584)
 25,795
1,037
2,731
3,768

248

249

STANDALONENaye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewA.  CORPORATE INFORMATION

A liability is current when:

 Reliance Industries Limited (“the Company”) is a listed entity 
incorporated in India. The registered office of the Company is 
located at 3rd Floor, Maker Chambers IV, 222, Nariman Point, 
Mumbai - 400 021, India.

 The Company is engaged in activities spanning across 
hydrocarbon exploration and production, petroleum refining 
and marketing, petrochemicals, retail, digital services and 
financial services.

B.  SIGNIFICANT ACCOUNTING POLICIES:

B.1  BASIS OF PREPARATION AND PRESENTATION
The Financial Statements have been prepared on the 
historical cost basis except for following assets and 
liabilities which have been measured at fair value amount:

i)  Certain Financial Assets and Liabilities (including 

derivative instruments),

ii)  Defined Benefit Plans – Plan Assets and

iii)  Equity settled Share Based Payments

The Financial Statements of the Company have been 
prepared to comply with the Indian Accounting standards 
(‘Ind AS’), including the rules notified under the relevant 
provisions of the Companies Act, 2013.

With effect from 1st April, 2019, Ind AS 116 – “Leases” (Ind 
AS 116) supersedes Ind AS 17 – “Leases”. The Company 
has adopted Ind AS 116 using the prospective approach. 
The application of Ind AS 116 has resulted into recognition 
of ‘Right-of-Use’ asset with a corresponding Lease Liability 
in the Balance Sheet.

The Company’s Financial Statements are presented in 
Indian Rupees (`), which is also its functional currency and 
all values are rounded to the nearest crore (`00,00,000), 
except when otherwise indicated.

B.2  SUMMARY OF SIGNIFICANT ACCOUNTING 

POLICIES
(a)  Current and Non-Current Classification
 The Company presents assets and liabilities in the 
Balance Sheet based on Current/ Non-Current 
classification.

An asset is treated as Current when it is –

- 

- 

- 

- 

 Expected to be realised or intended to be sold or 
consumed in normal operating cycle;

 Held primarily for the purpose of trading;

 Expected to be realised within twelve months 
after the reporting period, or

 Cash or cash equivalent unless restricted from 
being exchanged or used to settle a liability for 
at least twelve months after the reporting period.

All other assets are classified as non-current.

250

- 

- 

- 

- 

 It is expected to be settled in normal 
operating cycle;

 It is held primarily for the purpose of trading;

 It is due to be settled within twelve months after 
the reporting period, or

 There is no unconditional right to defer the 
settlement of the liability for at least twelve 
months after the reporting period.

 The Company classifies all other liabilities 
as non-current.

 Deferred tax assets and liabilities are classified as 
non-current assets and liabilities.

(b)  Property, Plant and Equipment

 Property, Plant and Equipment are stated at cost, net 
of recoverable taxes, trade discount and rebates less 
accumulated depreciation and impairment losses, if 
any. Such cost includes purchase price, borrowing 
cost and any cost directly attributable to bringing 
the assets to its working condition for its intended 
use, net charges on foreign exchange contracts and 
adjustments arising from exchange rate variations 
attributable to the assets. In case of land the 
Company has availed fair value as deemed cost on 
the date of transition to Ind AS.

 Subsequent costs are included in the asset’s 
carrying amount or recognised as a separate asset, 
as appropriate, only when it is probable that future 
economic benefits associated with the item will flow 
to the entity and the cost can be measured reliably.

Property, Plant and Equipment which are significant 
to the total cost of that item of Property, Plant and 
Equipment and having different useful life are 
accounted separately.

Other Indirect Expenses incurred relating to project, 
net of income earned during the project development 
stage prior to its intended use, are considered as 
pre-operative expenses and disclosed under Capital 
Work-in-Progress.

Depreciation on Property, Plant and Equipment 
is provided using written down value method on 
depreciable amount except in case of certain assets 
from Refining and Petrochemical segment & SEZ 
units/developer which are depreciated using straight-
line method. Depreciation is provided based on 
useful life of the assets as prescribed in Schedule II 
to the Companies Act, 2013 except in respect of the 
following assets, where useful life is different than 
those prescribed in Schedule II;  

Particular

Depreciation

Fixed Bed Catalyst (useful 
life: 2 years or more)
Fixed Bed Catalyst (useful 
life: up to 2 years)
Premium on Leasehold 
Land (range upto 99 years)
Plant and Machinery (useful 
life: 25 to 40 years)

Over its useful life as 
technically assessed
100% depreciated in the 
year of addition
Over the period of lease 
term
Over its useful life as 
technically assessed

The residual values, useful lives and methods of 
depreciation of Property, Plant and Equipment are 
reviewed at each financial year end and adjusted 
prospectively, if appropriate.

Gains or losses arising from derecognition of a 
Property, Plant and Equipment are measured as the 
difference between the net disposal proceeds and 
the carrying amount of the asset and are recognised 
in the Statement of Profit and Loss when the asset 
is derecognised.

(c)  Leases

The Company, as a lessee, recognises a right-of-use 
asset and a lease liability for its leasing arrangements, 
if the contract conveys the right to control the use of 
an identified asset.

The contract conveys the right to control the use 
of an identified asset, if it involves the use of an 
identified asset and the Company has substantially 
all of the economic benefits from use of the asset 
and has right to direct the use of the identified asset. 
The cost of the right-of-use asset shall comprise of 
the amount of the initial measurement of the lease 
liability adjusted for any lease payments made at 
or before the commencement date plus any initial 
direct costs incurred. The right-of-use assets is 
subsequently measured at cost less any accumulated 
depreciation, accumulated impairment losses, if any 
and adjusted for any remeasurement of the lease 
liability. The right-of-use assets is depreciated using 
the straight-line method from the commencement 
date over the shorter of lease term or useful life of 
right-of-use asset.

The Company measures the lease liability at the 
present value of the lease payments that are not 
paid at the commencement date of the lease. The 
lease payments are discounted using the interest 
rate implicit in the lease, if that rate can be readily 
determined. If that rate cannot be readily determined, 
the Company uses incremental borrowing rate.

For short-term and low value leases, the Company 
recognises the lease payments as an operating 
expense on a straight-line basis over the lease term.

(d)  Intangible Assets

Intangible Assets are stated at cost of acquisition net 
of recoverable taxes, trade discount and rebates less 
accumulated amortisation/depletion and impairment 
losses, if any. Such cost includes purchase price, 
borrowing costs, and any cost directly attributable 
to bringing the asset to its working condition for 
the intended use, net charges on foreign exchange 
contracts and adjustments arising from exchange rate 
variations attributable to the Intangible Assets.

Subsequent costs are included in the asset’s 
carrying amount or recognised as a separate asset, 
as appropriate, only when it is probable that future 
economic benefits associated with the item will flow 
to the entity and the cost can be measured reliably.

Other Indirect Expenses incurred relating to project, 
net of income earned during the project development 
stage prior to its intended use, are considered as  
pre-operative expenses and disclosed under 
Intangible Assets Under Development.

Gains or losses arising from derecognition of an 
Intangible Asset are measured as the difference 
between the net disposal proceeds and the 
carrying amount of the asset and are recognised 
in the Statement of Profit and Loss when the asset 
is derecognised.

The Company’s intangible assets comprises 
assets with finite useful life which are amortised 
on a straight-line basis over the period of their 
expected useful life.

A summary of amortisation/depletion policies applied to the Company’s Intangible Assets to the extent of depreciable 
amount is as follows: 

Particular

Depreciation

Over a period of 5 years.

Technical Know-How Over the useful life of the underlying assets ranging from 5 years to 35 years.
Computer Software
Development Rights Depleted using the unit of production method. The cost of producing wells along with its related facilities 
including decommissioning costs are depleted in proportion of oil and gas production achieved vis-à-vis 
Proved Developed Reserves. The cost for common facilities including its decommissioning costs are depleted 
using Proved Reserves.

Others

In case of Jetty, the aggregate amount amortised to date is not less than the aggregate rebate availed by the 
Company.

The amortisation period and the amortisation method for Intangible Assets with a finite useful life are reviewed at each 
reporting date.

251

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(e)  Research and Development Expenditure
Revenue expenditure pertaining to research is 
charged to the Statement of Profit and Loss as 
and when incurred.

Development costs are capitalised as an intangible 
asset if it can be demonstrated that the project is 
expected to generate future economic benefits, it 
is probable that those future economic benefits will 
flow to the entity and the costs of the asset can be 
measured reliably, else it is charged to the Statement 
of Profit and Loss.

(f)  Cash and Cash Equivalents

Cash and cash equivalents comprise of cash on hand, 
cash at banks, short-term deposits and short-term, 
highly liquid investments that are readily convertible 
to known amounts of cash and which are subject to 
an insignificant risk of changes in value.

(g)  Finance Costs

Borrowing costs include exchange differences arising 
from foreign currency borrowings to the extent 
they are regarded as an adjustment to the interest 
cost. Borrowing costs that are directly attributable 
to the acquisition or construction of qualifying 
assets are capitalised as part of the cost of such 
assets. A qualifying asset is one that necessarily 
takes substantial period of time to get ready for 
its intended use.

Interest income earned on the temporary investment 
of specific borrowings pending their expenditure on 
qualifying assets is deducted from the borrowing 
costs eligible for capitalisation.

All other borrowing costs are charged to the 
Statement of Profit and Loss for the period for which 
they are incurred.

(h)  Inventories

Items of inventories are measured at lower of 
cost and net realisable value after providing for 
obsolescence, if any, except in case of by-products 
which are valued at net realisable value. Cost of 
inventories comprises of cost of purchase, cost of 
conversion and other costs including manufacturing 
overheads net of recoverable taxes incurred 
in bringing them to their respective present 
location and condition.

Cost of finished goods, work-in-progress, raw 
materials, chemicals, stores and spares, packing 
materials, trading and other products are determined 
on weighted average basis.

(i) 

 Impairment of Non-Financial Assets 
– Property, Plant and Equipment and 
Intangible Assets
The Company assesses at each reporting date as 
to whether there is any indication that any Property, 

Plant and Equipment and Intangible Assets or group 
of Assets, called Cash Generating Units (CGU) 
may be impaired. If any such indication exists, the 
recoverable amount of an asset or CGU is estimated 
to determine the extent of impairment, if any. When 
it is not possible to estimate the recoverable amount 
of an individual asset, the Company estimates 
the recoverable amount of the CGU to which 
the asset belongs.

An impairment loss is recognised in the Statement of 
Profit and Loss to the extent, asset’s carrying amount 
exceeds its recoverable amount. The recoverable 
amount is higher of an asset’s fair value less cost of 
disposal and value in use. Value in use is based on 
the estimated future cash flows, discounted to their 
present value using pre-tax discount rate that reflects 
current market assessments of the time value of 
money and risk specific to the assets.

The impairment loss recognised in prior accounting 
period is reversed if there has been a change in the 
estimate of recoverable amount.

(j)  Provisions

Provisions are recognised when the Company has 
a present obligation (legal or constructive) as a 
result of a past event, it is probable that an outflow 
of resources embodying economic benefits will 
be required to settle the obligation and a reliable 
estimate can be made of the amount of the 
obligation. If the effect of the time value of money is 
material, provisions are discounted using a current 
pre-tax rate that reflects, when appropriate, the risks 
specific to the liability. When discounting is used, the 
increase in the provision due to the passage of time is 
recognised as a finance cost.

Provision for Decommissioning Liability
The Company records a provision for 
decommissioning costs towards site restoration 
activity. Decommissioning costs are provided at 
the present value of future expenditure using a 
current pre-tax rate expected to be incurred to fulfil 
decommissioning obligations and are recognised as 
part of the cost of the underlying assets. Any change 
in the present value of the expenditure, other than 
unwinding of discount on the provision, is reflected 
as adjustment to the provision and the corresponding 
asset. The change in the provision due to the 
unwinding of discount is recognised in the Statement 
of Profit and Loss.

(k)  Contingent Liabilities

 Disclosure of contingent liability is made when there 
is a possible obligation arising from past events, 
the existence of which will be confirmed only by 
the occurrence or non-occurrence of one or more 
uncertain future events not wholly within the control 

of the Company or a present obligation that arises 
from past events where it is either not probable 
that an outflow of resources embodying economic 
benefits will be required to settle or a reliable 
estimate of amount cannot be made.

(l)  Employee Benefits Expense
Short-Term Employee Benefits
 The undiscounted amount of short-term employee 
benefits expected to be paid in exchange for the 
services rendered by employees are recognised as 
an expense during the period when the employees 
render the services.

Post-Employment Benefits
Defined Contribution Plans
 The Company recognises contribution payable to 
the provident fund scheme as an expense, when 
an employee renders the related service. If the 
contribution payable to the scheme for service 
received before the balance sheet date exceeds the 
contribution already paid, the deficit payable to the 
scheme is recognised as a liability. If the contribution 
already paid exceeds the contribution due for 
services received before the balance sheet date, 
then excess is recognised as an asset to the extent 
that the pre-payment will lead to a reduction in future 
payment or a cash refund.

Defined Benefit Plans
 The Company pays gratuity to the employees 
who have completed five years of service with the 
Company at the time of resignation/superannuation. 
The gratuity is paid @15 days basic salary for every 
completed year of service as per the Payment of 
Gratuity Act, 1972. The gratuity liability amount is 
contributed to the approved gratuity fund formed 
exclusively for gratuity payment to the employees. 
The gratuity fund has been approved by respective 
Income Tax authorities. The liability in respect of 
gratuity and other post-employment benefits is 
calculated using the Projected Unit Credit Method 
and spread over the period during which the benefit 
is expected to be derived from employees’ services.

Remeasurement gains and losses arising from 
adjustments and changes in actuarial assumptions 
are recognised in the period in which they occur in 
Other Comprehensive Income.

Employee Separation Costs: The Company 
recognises the employee separation cost when 
the scheme is announced, and the Company is 
demonstrably committed to it.

that it relates to items recognised in the Other 
Comprehensive Income. In which case, the tax is also 
recognised in Other Comprehensive Income.

i.  Current Tax

Current tax assets and liabilities are measured at the 
amount expected to be recovered from or paid to the 
Income Tax authorities, based on tax rates and laws 
that are enacted at the Balance sheet date.

ii.  Deferred Tax

Deferred tax is recognised on temporary differences 
between the carrying amounts of assets and liabilities 
in the Financial Statements and the corresponding 
tax bases used in the computation of taxable profit.

Deferred tax assets are recognised to the extent it is 
probable that taxable profit will be available against 
which the deductible temporary differences, and the 
carry forward of unused tax losses can be utilised. 
Deferred tax liabilities and assets are measured at 
the tax rates that are expected to apply in the period 
in which the liability is settled or the asset realised, 
based on tax rates (and tax laws) that have been 
enacted or substantively enacted by the end of the 
reporting period. The carrying amount of Deferred tax 
liabilities and assets are reviewed at the end of each 
reporting period.

(n)  Share Based Payments

 Equity-settled share based payments to employees 
and others providing similar services are measured 
at the fair value of the equity instruments at the grant 
date. Details regarding the determination of the 
fair value of equity-settled share based payments 
transactions are set out in Note 28.2.

The fair value determined at the grant date of the 
equity-settled share based payments is expensed on 
a straight-line basis over the vesting period, based 
on the Company’s estimate of equity instruments that 
will eventually vest, with a corresponding increase 
in equity. At the end of each reporting period, the 
Company revises its estimate of the number of equity 
instruments expected to vest. The impact of the 
revision of the original estimates, if any, is recognised 
in Statement of Profit and Loss such that the 
cumulative expenses reflects the revised estimate, 
with a corresponding adjustment to the Share Based 
Payments Reserve.

The dilutive effect of outstanding options is reflected 
as additional share dilution in the computation of 
diluted earnings per share.

(m) Tax Expenses

 The tax expenses for the period comprises of current 
tax and deferred income tax. Tax is recognised in 
Statement of Profit and Loss, except to the extent 

(o)   Foreign Currencies Transactions and 

Translation
 Transactions in foreign currencies are recorded at the 
exchange rate prevailing on the date of transaction.

252

253

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Monetary assets and liabilities denominated in 
foreign currencies are translated at the functional 
currency closing rates of exchange at the reporting 
date. Exchange differences arising on settlement 
or translation of monetary items are recognised in 
Statement of Profit and Loss except to the extent 
of exchange differences which are regarded as an 
adjustment to interest costs on foreign currency 
borrowings that are directly attributable to the 
acquisition or construction of qualifying assets 
which are capitalised as cost of assets. Additionally, 
exchange gains or losses on foreign currency 
borrowings taken prior to April 1, 2016 which 
are related to the acquisition or construction of 
qualifying assets are adjusted in the carrying cost 
of such assets.

Non-monetary items that are measured in terms of 
historical cost in a foreign currency are recorded 
using the exchange rates at the date of the 
transaction. Non-monetary items measured at fair 
value in a foreign currency are translated using the 
exchange rates at the date when the fair value was 
measured. The gain or loss arising on translation of 
non-monetary items measured at fair value is treated 
in line with the recognition of the gain or loss on 
the change in fair value of the item (i.e. translation 
differences on items whose fair value gain or loss 
is recognised in Other Comprehensive Income or 
Statement of Profit and Loss are also recognised in 
Other Comprehensive Income or Statement of Profit 
and Loss, respectively).

In case of an asset, expense or income where a 
non-monetary advance is paid/received, the date of 
transaction is the date on which the advance was 
initially recognised. If there were multiple payments 
or receipts in advance, multiple dates of transactions 
are determined for each payment or receipt of 
advance consideration.

(p)  Revenue Recognition

 Revenue from contracts with customers is recognised 
when control of the goods or services are transferred 
to the customer at an amount that reflects the 
consideration entitled in exchange for those goods 
or services. The Company is generally the principal 
as it typically controls the goods or services before 
transferring them to the customer.

Generally, control is transferred upon shipment of 
goods to the customer or when the goods is made 
available to the customer, provided transfer of title 
to the customer occurs and the Company has not 
retained any significant risks of ownership or future 
obligations with respect to the goods shipped.

Revenue from rendering of services is recognised 

254

over time by measuring the progress towards 
complete satisfaction of performance obligations at 
the reporting period.

Revenue is measured at the amount of consideration 
which the Company expects to be entitled to in 
exchange for transferring distinct goods or services 
to a customer as specified in the contract, excluding 
amounts collected on behalf of third parties (for 
example taxes and duties collected on behalf of 
the government). Consideration is generally due 
upon satisfaction of performance obligations 
and a receivable is recognised when it becomes 
unconditional. Generally, the credit period varies 
between 0-60 days from the shipment or delivery of 
goods or services as the case may be. The Company 
provides volume rebates to certain customers once 
the quantity of products purchased during the period 
exceeds a threshold specified and also accrues 
discounts to certain customers based on customary 
business practices which is derived on the basis of 
crude price volatility and various market demand 
– supply situations. Consideration are determined 
based on its most likely amount. Generally, sales 
of petroleum products contain provisional pricing 
features where revenue is initially recognised based 
on provisional price.

Difference between final settlement price and 
provisional price is recognised subsequently. The 
Company does not adjust short-term advances 
received from the customer for the effects of 
significant financing component if it is expected at 
the contract inception that the promised good or 
service will be transferred to the customer within a 
period of one year.

Contract Balances
Trade Receivables
 A receivable represents the Company’s right to an 
amount of consideration that is unconditional.

Contract Liabilities
 A contract liability is the obligation to transfer goods 
or services to a customer for which the Company 
has received consideration (or an amount of 
consideration is due) from the customer. If a customer 
pays consideration before the Company transfers 
goods or services to the customer, a contract liability 
is recognised when the payment is made or the 
payment is due (whichever is earlier).

Contract liabilities are recognised as revenue when 
the Company performs under the contract.

Interest Income
Interest Income from a Financial Assets is recognised 
using effective interest rate method.

Dividend Income
 Dividend Income is recognised when the Company’s 
right to receive the amount has been established.

(q)  Financial Instruments
i.  Financial Assets

A. 

Initial Recognition and Measurement
 All Financial Assets are initially recognised 
at fair value. Transaction costs that are 
directly attributable to the acquisition 
or issue of Financial Assets, which are 
not at Fair Value Through Profit or Loss, 
are adjusted to the fair value on initial 
recognition. Purchase and sale of Financial 
Assets are recognised using trade 
date accounting.

B.  Subsequent Measurement

a) 

 Financial Assets measured at 
Amortised Cost (AC)

 A Financial Asset is measured at 
Amortised Cost if it is held within a 
business model whose objective is 
to hold the asset in order to collect 
contractual cash flows and the 
contractual terms of the Financial Asset 
give rise on specified dates to cash 
flows that represent solely payments of 
principal and interest on the principal 
amount outstanding.

b) 

 Financial Assets measured at Fair 
Value Through Other Comprehensive 
Income (FVTOCI)

 A Financial Asset is measured at 
FVTOCI if it is held within a business 
model whose objective is achieved by 
both collecting contractual cash flows 
and selling Financial Assets and the 
contractual terms of the Financial Asset 
give rise on specified dates to cash 
flows that represents solely payments 
of principal and interest on the principal 
amount outstanding.

c) 

 Financial Assets measured at Fair 
Value Through Profit or Loss (FVTPL)

 A Financial Asset which is not classified 
in any of the above categories are 
measured at FVTPL. Financial assets 
are reclassified subsequent to their 
recognition, if the Company changes 
its business model for managing 
those financial assets. Changes 
in business model are made and 
applied prospectively from the 

reclassification date which is the first 
day of immediately next reporting 
period following the changes in 
business model in accordance with 
principles laid down under Ind AS 109 – 
Financial Instruments.

C. 

 Investment in Subsidiaries, 
Associates and Joint Ventures
 The Company has accounted for 
its investments in Subsidiaries, 
associates and joint venture at cost 
less impairment loss (if any). The 
investments in preference shares 
with the right of surplus assets which 
are in nature equity in accordance 
with Ind AS 32 are treated as 
separate category of investment and 
measured as at FVTOCI.

D.  Other Equity Investments

E. 

 All other equity investments are 
measured at fair value, with value 
changes recognised in Statement of 
Profit and Loss, except for those equity 
investments for which the Company 
has elected to present the value 
changes in ‘Other Comprehensive 
Income’. However, dividend on such 
equity investments are recognised 
in Statement of Profit and loss when 
the Company’s right to receive payment 
is established.

Impairment of Financial Assets
 In accordance with Ind AS 109, the 
Company uses ‘Expected Credit Loss’ 
(ECL) model, for evaluating impairment 
of Financial Assets other than those 
measured at Fair Value Through Profit 
and Loss (FVTPL).

 Expected Credit Losses are measured 
through a loss allowance at an 
amount equal to:

• 

• 

 The 12-months expected credit 
losses (expected credit losses that 
result from those default events 
on the financial instrument that are 
possible within 12 months after the 
reporting date); or

 Full lifetime expected credit 
losses (expected credit losses 
that result from all possible 
default events over the life of the 
financial instrument).

255

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 For Trade Receivables the Company 
applies ‘simplified approach’ which 
requires expected lifetime losses to be 
recognised from initial recognition of 
the receivables.

 The Company uses historical default 
rates to determine impairment loss 
on the portfolio of trade receivables. 
At every reporting date these 
historical default rates are reviewed 
and changes in the forward-looking 
estimates are analysed.

 For other assets, the Company uses 12 
month ECL to provide for impairment 
loss where there is no significant 
increase in credit risk. If there is 
significant increase in credit risk full 
lifetime ECL is used.

ii.  Financial Liabilities

A. 

Initial Recognition and Measurement

 All Financial Liabilities are recognised at 
fair value and in case of borrowings, net of 
directly attributable cost. Fees of recurring 
nature are directly recognised in the 
Statement of Profit and Loss as finance cost.

B.  Subsequent Measurement

 Financial Liabilities are carried at amortised 
cost using the effective interest method. For 
trade and other payables maturing within 
one year from the balance sheet date, the 
carrying amounts approximate fair value due 
to the short maturity of these instruments.

iii.    Derivative Financial Instruments and 

Hedge Accounting
The Company uses various derivative financial 
instruments such as interest rate swaps, currency 
swaps, forwards & options and commodity 
contracts to mitigate the risk of changes in 
interest rates, exchange rates and commodity 
prices. At the inception of a hedge relationship, 
the Company formally designates and 
documents the hedge relationship to which the 
Company wishes to apply hedge accounting and 
the risk management objective and strategy for 
undertaking the hedge. Such derivative financial 
instruments are initially recognised at fair value 
on the date on which a derivative contract 
is entered into and are also subsequently 
measured at fair value.

Derivatives are carried as Financial Assets 
when the fair value is positive and as Financial 
Liabilities when the fair value is negative. Any 

256

gains or losses arising from changes in the 
fair value of derivatives are taken directly to 
Statement of Profit and Loss, except for the 
effective portion of cash flow hedge which is 
recognised in Other Comprehensive Income and 
later to Statement of Profit and Loss when the 
hedged item affects profit or loss or is treated as 
basis adjustment if a hedged forecast transaction 
subsequently results in the recognition of a  
Non-Financial Assets or Non-Financial liability.

Hedges that meet the criteria for hedge 
accounting are accounted for as follows:

A.  Cash Flow Hedge

The Company designates derivative 
contracts or non-derivative Financial Assets/
Liabilities as hedging instruments to mitigate 
the risk of movement in interest rates and 
foreign exchange rates for foreign exchange 
exposure on highly probable future cash 
flows attributable to a recognised asset or 
liability or forecast cash transactions.

When a derivative is designated as a cash 
flow hedging instrument, the effective 
portion of changes in the fair value of 
the derivative is recognised in the cash 
flow hedging reserve being part of Other 
Comprehensive Income. Any ineffective 
portion of changes in the fair value of the 
derivative is recognised immediately in 
the Statement of Profit and Loss. If the 
hedging relationship no longer meets the 
criteria for hedge accounting, then hedge 
accounting is discontinued prospectively. If 
the hedging instrument expires or is sold, 
terminated or exercised, the cumulative 
gain or loss on the hedging instrument 
recognised in cash flow hedging reserve 
till the period the hedge was effective 
remains in cash flow hedging reserve 
until the underlying transaction occurs. 
The cumulative gain or loss previously 
recognised in the cash flow hedging reserve 
is transferred to the Statement of Profit and 
Loss upon the occurrence of the underlying 
transaction. If the forecasted transaction 
is no longer expected to occur, then the 
amount accumulated in cash flow hedging 
reserve is reclassified in the Statement of 
Profit and Loss.

B.  Fair Value Hedge

The Company designates derivative 
contracts or non-derivative Financial 
Assets/Liabilities as hedging instruments 
to mitigate the risk of change in fair value 

of hedged item due to movement in 
interest rates, foreign exchange rates and 
commodity prices.

Changes in the fair value of hedging 
instruments and hedged items that are 
designated and qualify as fair value hedges 
are recorded in the Statement of Profit and 
Loss. If the hedging relationship no longer 
meets the criteria for hedge accounting, 
the adjustment to the carrying amount of a 
hedged item for which the effective interest 
method is used is amortised to Statement of 
Profit and Loss over the period of maturity.

iv.  Derecognition of Financial Instruments
The Company derecognises a Financial Asset 
when the contractual rights to the cash flows 
from the Financial Asset expire or it transfers 
the Financial Asset and the transfer qualifies 
for derecognition under Ind AS 109. A Financial 
liability (or a part of a Financial liability) is 
derecognised from the Company’s Balance 
Sheet when the obligation specified in the 
contract is discharged or cancelled or expires.

v.  Offsetting

Financial Assets and Financial Liabilities are 
offset and the net amount is presented in 
the balance sheet when, and only when, the 
Company has a legally enforceable right to set 
off the amount and it intends, either to settle 
them on a net basis or to realise the asset and 
settle the liability simultaneously.

(r)  Non-current Assets Held for Sale

Non-current assets are classified as held for 
sale if their carrying amount will be recovered 
principally through a sale transaction rather than 
through continuing use and sale is considered 
highly probable.

A sale is considered as highly probable when 
decision has been made to sell, assets are available 
for immediate sale in its present condition, assets are 
being actively marketed and sale has been agreed or 
is expected to be concluded within 12 months of the 
date of classification.

Non-current assets held for sale are neither 
depreciated nor amortised.

Assets and liabilities classified as held for sale are 
measured at the lower of their carrying amount 
and fair value less cost of sale and are presented 
separately in the Balance Sheet.

(s)  Accounting for Oil and Gas Activity
The Company has adopted Successful Efforts 
Method (SEM) of accounting for its Oil and Gas 
activities. The policy of recognition of exploration 

and evaluation expenditure is considered in line with 
the principle of SEM. Seismic costs, geological and 
geophysical studies, petroleum exploration license 
fees and general and administration costs directly 
attributable to exploration and evaluation activities 
are expensed off. The costs incurred on acquisition 
of interest in oil and gas blocks and on exploration 
and evaluation other than those which are expensed 
off are accounted for as Intangible Assets Under 
Development. All development costs incurred in 
respect of proved reserves are also capitalised under 
Intangible Assets Under Development. Once a well is 
ready to commence commercial production, the costs 
accumulated in Intangible Assets Under Development 
are classified as Intangible Assets corresponding 
to proved developed oil and gas reserves. The 
exploration and evaluation expenditure which does 
not result in discovery of proved oil and gas reserves 
and all cost pertaining to production are charged to 
the Statement of Profit and Loss.

The Company used technical estimation of reserves 
as per the Petroleum Resources Management System 
guidelines 2011 and standard geological and reservoir 
engineering methods. The reserve review and 
evaluation is carried out annually.

Oil and Gas Joint Ventures are in the nature of joint 
operations. Accordingly, assets and liabilities as 
well as income and expenditure are accounted on 
the basis of available information on a line-by-line 
basis with similar items in the Company’s Financial 
Statements, according to the participating interest 
of the Company.

(t)  Earnings Per Share

Basic earnings per share is calculated by dividing the 
net profit after tax by the weighted average number 
of equity shares outstanding during the year adjusted 
for bonus element in equity share.

Diluted earnings per share adjusts the figures used in 
determination of basic earnings per share to take into 
account the conversion of all dilutive potential equity 
shares. Dilutive potential equity shares are deemed 
converted as at the beginning of the period unless 
issued at a later date.

C.   CRITICAL ACCOUNTING JUDGEMENTS AND 

KEY SOURCES OF ESTIMATION UNCERTAINTY
The preparation of the Company’s Financial Statements 
requires management to make judgement, estimates and 
assumptions that affect the reported amount of revenue, 
expenses, assets and liabilities and the accompanying 
disclosures. Uncertainty about these assumptions and 
estimates could result in outcomes that require a material 
adjustment to the carrying amount of assets or liabilities 
affected in next financial years.

257

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
supply chain disruption, unavailability of personnel, 
closure/lockdown of production facilities etc. On 
24th March, 2020, the Government of India ordered 
a nationwide lockdown for 21 days which further got 
extended till 3rd May, 2020 to prevent community spread 
of COVID-19 in India resulting in significant reduction in 
economic activities. Further, during March 2020/April 
2020, there has been significant volatility in oil prices, 
resulting in uncertainty and reduction in oil prices.

In assessing the recoverability of Company’s assets such 
as Investments, Loans, intangible assets, Goodwill, Trade 
receivable etc. the Company has considered internal 
and external information. The Company has performed 
sensitivity analysis on the assumptions used basis the 
internal and external information/indicators of future 
economic conditions, the Company expects to recover the 
carrying amount of the assets.

(A)  ESTIMATION OF OIL AND GAS RESERVES

The determination of the Company’s estimated oil and 
natural gas reserves requires significant judgements 
and estimates to be applied and these are regularly 
reviewed and updated. Factors such as the availability of 
geological and engineering data, reservoir performance 
data, acquisition and divestment activity, drilling of 
new wells, and commodity prices all impact on the 
determination of the Company’s estimates of its oil and 
natural gas reserves. The Company bases it’s proved 
reserves estimates on the requirement of reasonable 
certainty with rigorous technical and commercial 
assessments based on conventional industry practice and 
regulatory requirements.

Estimates of oil and natural gas reserves are used to 
calculate depletion charges for the Company’s oil and gas 
properties. The impact of changes in estimated proved 
reserves is dealt with prospectively by amortising the 
remaining carrying value of the asset over the expected 
future production. Oil and natural gas reserves also have 
a direct impact on the assessment of the recoverability of 
asset carrying values reported in the Financial Statements.

Details on proved reserves and production both on 
product and geographical basis are provided in Note 33.2.

(B)  DECOMMISSIONING LIABILITIES

The liability for decommissioning costs are recognised 
when the Company has an obligation to perform site 
restoration activity. The recognition and measurement 
of decommissioning provisions involves the use of 
estimates and assumptions. These include; the timing 
of abandonment of well and related facilities which 
would depend upon the ultimate life of the field, 
expected utilisation of assets by other fields, the scope 
of abandonment activity and pre-tax rate applied 
for discounting.

(C)   PROPERTY PLANT AND EQUIPMENT/

INTANGIBLE ASSETS
Estimates are involved in determining the cost attributable 
to bringing the assets to the location and condition 
necessary for it to be capable of operating in the manner 
intended by the management. Property, Plant and 
Equipment/Intangible Assets are depreciated/amortised 
over their estimated useful life, after taking into account 
estimated residual value. Management reviews the 
estimated useful life and residual values of the assets 
annually in order to determine the amount of depreciation/
amortisation to be recorded during any reporting period. 
The useful life and residual values are based on the 
Company’s historical experience with similar assets and 

(H)  FAIR VALUE MEASUREMENT

For estimates relating to fair value of financial instruments 
refer note 36 of financial statements.

 GLOBAL HEALTH PANDEMIC ON COVID-19 
AND FALL IN CRUDE PRICE
The outbreak of Coronavirus (COVID-19) pandemic 
globally and in India is causing significant disturbance 
and slowdown of economic activity. In many countries, 
businesses are being forced to cease or limit their 
operations for long or indefinite periods of time. Measures 
taken to contain the spread of the virus, including travel 
bans, quarantines, social distancing, and closures 
of non-essential services have triggered significant 
disruptions to businesses worldwide, resulting in an 
economic slowdown.

COVID19 is significantly impacting business operation 
of the companies, by way of interruption in production, 

take into account anticipated technological changes. The 
depreciation/amortisation for future periods is revised if 
there are significant changes from previous estimates.

(D)  RECOVERABILITY OF TRADE RECEIVABLES

(I) 

Judgements are required in assessing the recoverability 
of overdue trade receivables and determining whether a 
provision against those receivables is required. Factors 
considered include the credit rating of the counterparty, 
the amount and timing of anticipated future payments and 
any possible actions that can be taken to mitigate the risk 
of non-payment.

(E)  PROVISIONS

The timing of recognition and quantification of the 
liability (including litigations) requires the application of 
judgement to existing facts and circumstances, which can 
be subject to change. The carrying amounts of provisions 
and liabilities are reviewed regularly and revised to take 
account of changing facts and circumstances.

(F)   IMPAIRMENT OF FINANCIAL AND  

NON-FINANCIAL ASSETS
The impairment provisions for Financial Assets are based 
on assumptions about risk of default and expected cash 
loss rates. The Company uses judgement in making these 
assumptions and selecting the inputs to the impairment 
calculation, based on Company’s past history, existing 
market conditions as well as forward-looking estimates at 
the end of each reporting period.

In case of non-financial assets company estimates asset’s 
recoverable amount, which is higher of an asset’s or Cash 
Generating Units (CGU’s) fair value less costs of disposal 
and its value in use.

In assessing value in use, the estimated future cash 
flows are discounted to their present value using pre-tax 
discount rate that reflects current market assessments 
of the time value of money and the risks specific to the 
asset. In determining fair value less costs of disposal, 
recent market transactions are taken into account, if 
no such transactions can be identified, an appropriate 
valuation model is used.

(G)   RECOGNITION OF DEFERRED TAX ASSETS 

AND LIABILITIES
Deferred tax assets and liabilities are recognised for 
deductible temporary differences and unused tax losses 
for which there is probability of utilisation against the 
future taxable profit. The Company uses judgement 
to determine the amount of deferred tax that can be 
recognised, based upon the likely timing and the level of 
future taxable profits and business developments.

258

259

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1. 

 PROPERTY, PLANT & EQUIPMENT, CAPITAL WORK-IN-PROGRESS, INTANGIBLE ASSETS AND INTANGIBLE ASSETS 
UNDER DEVELOPMENT

Gross Block

Depreciation/Amortisation and Depletion

Net Block

(` in crore)

1.4  Capital work-in-Progress and Intangible Assets under Development includes:

i) 

ii) 

` 2,348 crore (Previous Year ` 21,823 crore) on account of Project Development Expenditure.

` 1,669 crore (Previous Year ` 6,625 crore) on account of cost of construction materials at site.

As at  
01-04-2019

Additions/
Adjustments

Deductions/
Adjustments

As at  
31-03-2020

As at  
01-04-2019

For the 
Year #

Deductions/
Adjustments

As at  
31-03-2020

As at  
31-03-2020

As at  
31-03-2019

1.5  Additions in Property, Plant & Equipment, Capital work-in-progress, Intangible Assets and Intangible assets under Development 
includes ` 5,715 crore (net loss) [Previous Year ` 4,580 crore (net loss)] on account of exchange difference during the year.

Description

PROPERTY, PLANT AND 
EQUIPMENT
Own Assets:
Land
Buildings
Plant & Machinery
Electrical Installations
Equipments$
Furniture & Fixtures
Vehicles
Ships
Aircrafts & Helicopters
Sub-Total
Right-of-Use Assets:
Land
Plant & Machinery
Ships
Sub-Total
Total (A)
INTANGIBLE ASSETS *
Technical Knowhow Fees
Software
Development Rights
Others
Total (B)
Total (A + B)

Previous Year
CAPITAL  
WORK-IN-PROGRESS
INTANGIBLE ASSETS  
UNDER DEVELOPMENT

38,834
16,653
2,29,218
6,727
4,549
712
569
418
46
2,97,726

17,702
318
10
18,030
3,15,756

4,558
1,063
42,793
864
49,278
3,65,034

140
3,186
98,526
4,513
1,121
122
69
90
 -
1,07,767

 -
4,302
 -
4,302
1,12,069

534
93
455
149
1,231
1,13,300

 -
22
1,906
277
236
127
34
6
 -

38,974
19,817
3,25,838
10,963
5,434
707
604
502
46
2,608 4,02,885

 6
 -
 -
6
2,614

17,696
4,620
10
22,326
4,25,211

5,092
 -
964
192
36,412
6,836
1,013
 -
7,028
43,481
9,642 4,68,692

 -
6,323
1,05,227
3,772
2,529
545
426
322
38
1,19,182

1,362
307
10
1,679
1,20,861

2,910
988
36,237
850
40,985
1,61,846

 -
817
6,500
495
631
44
53
12
1
8,553

171
187
 -
358
8,911

244
42
479
135
900
9,811

 -
3
1,752
262
231
121
33
5
 -
2,407

 1
 -
 -
1
2,408

 -
192
6,836
 -
7,028
9,436

 -
7,137
1,09,975
4,005
2,929
468
446
329
39
1,25,328

1,532
494
10
2,036
1,27,364

3,154
838
29,880
985
34,857
1,62,221

3,53,009

13,000

975 3,65,034

1,52,045

10,688

887

1,61,846

38,974
12,680
2,15,863
6,958
2,505
239
158
173
7
2,77,557

16,164
4,126
 -
20,290
2,97,847

1,938
126
6,532
28
8,624
3,06,471

2,03,188
15,638

38,834
10,330
1,23,991
2,955
2,020
167
143
96
8
1,78,544

16,340
11
 -
16,351
1,94,895

1,648
75
6,556
14
8,293
2,03,188

1,05,155

12,327

6,402

$ Includes office equipments.
* Other than internally generated.
# Depreciation/Amortisation and Depletion Expense for the year includes depreciation of ` 83 crore (Previous Year ` 130 crore) capitalised during the year. 

Thus, the net amount ` 9,728 crore has been considered in Statement of Profit and Loss.

1.1  RIGHT-OF-USE (LAND) INCLUDES:

i) 

ii) 

 ` 83 crore (Previous Year ` 89 crore) in respect of which the letters of allotment are received and supplementary agreements 
entered, however, lease deeds are pending execution.

 ` 6,923 crore (Previous Year ` 6,923 crore) towards investment in preference shares representing right to hold and use all 
the immovable properties of the investee entity.

1.2  BUILDINGS INCLUDES:

i)  Cost of shares in Co-operative Societies ` 2,03,700 (Previous Year ` 2,03,700).

ii) 

` 135 crore (Previous Year ` 135 crore) in shares of Companies/Societies with right to hold and use certain area of Buildings.

1.3 

Intangible Assets – Others include: Jetties amounting to ` 812 crore (Previous Year ` 812 crore), the Ownership of which vests 
with Gujarat Maritime Board.

260

1.6  For Assets given as security – Refer Note 15.1 .

1.7  The Company has adopted Ind AS 116 ‘Leases’ effective April 1, 2019 and applied the Standard to its leases, pursuant to which it 

has reclassified its leased asset as Right-of-Use Assets. Further, additions include recognition of leasing arrangement towards 
Plant and Machinery as Right-of-use Assets of ` 4,302 crore and a Lease Liability of ` 3,081 crore as at April 1, 2019. The impact 
on the profit for the year is not material.

Particulars

2. 

INVESTMENTS – NON-CURRENT
INVESTMENTS MEASURED AT AMORTISED COST
In Debentures of Other Companies

Unquoted, fully paid up
9 % Non-Convertible Debentures of Jio Digital Fibre Private Limited of ` 10 
lakh each
9 % Non-Convertible Debentures of Reliance Jio Infratel Private Limited of 
` 10 lakh each

In Government Securities

Unquoted
6 Years National Savings Certificates (Deposited with Sales Tax Department 
and Other Government Authorities) [` 39,087 (Previous Year ` 33,077]
Total of Investments measured at Amortised Cost

INVESTMENTS MEASURED AT COST

In Equity Shares of Associate Companies

Quoted, fully paid up
Reliance Industrial Infrastructure Limited of ` 10 each

In Equity Shares of Associate Companies

Unquoted, fully paid up
Gujarat Chemicals Port Limited (Formerly Gujarat Chemical Port Terminal 
Company Limited) of ` 1 each
Indian Vaccines Corporation Limited of ` 10 each
Reliance Europe Limited of Sterling Pound 1 each
Jamnagar Utilities & Power Private Limited Class 'A' shares of ` 1 each  
[` 40,40,000; (Previous Year ` 40,40,000)]
Vadodara Enviro Channel Limited of ` 10 each [ ` 1,43,020; (Previous Year ` Nil)]

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

2,53,420

27,394

4,53,240

45,342

1,18,360

12,795

1,18,360

11,836

40,189

 -

40,189

57,178

 -

57,178

68,60,064

16
16

68,60,064

16
16

64,29,20,000

64

64,29,20,000

64

62,63,125
11,08,500
52,00,000

14,302

1
4
 -

 -
69

62,63,125
11,08,500
52,00,000

 -

1
4
 -

 -
69

261

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
Particulars

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

Particulars

In Equity Shares of Joint Venture Companies

Unquoted, fully paid up
Jio Payments Bank Limited of ` 10 each
Pipeline Management Services Private Limited (Formerly Rutvi Project 
Managers Private Limited) of ` 10 each [` 50,00,000; (Previous Year 
` 50,00,000)]
India Gas Solution Private Limited of ` 10 each
Football Sports Development Limited of ` 10 each
IMG Reliance Limited of ` 10 each

In Equity Shares of Subsidiary Companies

Unquoted, fully paid up
Indiavidual Learning Private Limited of ` 1 each
Reliance BP Mobility Limited (Formerly Jio Information Solutions Limited) of 
`10 each [` 9,00,000; (Previous Year ` 5,00,000)]
Radisys Corporation of USD 10 each
Reliance Content Distribution Limited of ` 10 each  
[` 5,00,000; (Previous Year ` 5,00,000)]
Reliance Energy Generation & Distribution Limited of ` 10 each
Reliance Ethane Holding Pte Limited of USD 1 each
Reliance Gas Pipelines Limited of ` 10 each
Reliance Global Energy Services (Singapore) Pte.Limited of SGD 1 each
Reliance Global Energy Services Limited of GBP 1 each
Reliance Industrial Investments and Holdings Limited of `10 each  
(Refer Note 2.4)
Reliance Industries (Middle East) DMCC of AED 1000 each
Reliance Jio Infocomm Limited of `10 each (Refer Note 2.3)
Reliance O2C Limited (Formerly Reliance Navi Mumbai Infra Limited) of ` 10 
each [` 5,00,000; (Previous Year ` 5,00,000)]
Reliance Retail Ventures Limited of ` 10 each
Reliance Sibur Elastomers Private Limited of `10 each
Reliance Strategic Investments Limited of ` 10 each
Reliance Ventures Limited of ` 10 each
Reliance Industries Uruguay Petroquímica S.A. of Uruguayan Peso 1 each
Saavn Media Private Limited of ` 1 each
Reliance Commercial Dealer Limited of ` 10 each
Indiawin Sports Private Limited of ` 10 each
Reliance Projects & Property Management Services Limited  
(Formerly Reliance Digital Platform & Project Services Limited) of ` 10 each 
(Refer Note 2.4)
Reliance 4IR Realty Development Limited of ` 10 each (Refer Note 2.4)
Reliance Strategic Business Ventures Limited of ` 10 each (Refer Note 2.4)
Jio Platforms Limited of ` 10 each (Refer Note 2.3)
Jio Limited of ` 10 each [` 1,00,000; (Previous Year ` Nil)]

16,24,00,000
5,00,000

1,50,00,000
10,80,141
5,33,60,074

45,78,904
90,000

75,00,000
50,000

12,50,000
15,56,72,113
37,30,00,000
15,00,000
30,00,000
14,75,04,400

42,450
 -
50,000

5,66,70,00,000
1,44,52,18,117
20,20,200
26,91,150
31,39,733
5,84,926
1,50,00,000
26,50,000
10,00,00,000

10,00,00,000
10,00,00,000
4,96,13,00,000
10,000

162
1

15
134
201
513

327
 -

539
 -

1
992
373
65
54
33

46
 -
 -

5,667
1,445
2
2,351
1
6,826
25
3
32

17,614
10,035
4,961
-
51,392

16,24,00,000
5,00,000

-
-
-

45,78,904
50,000

75,00,000
50,000

12,50,000
15,85,00,000
37,30,00,000
15,00,000
30,00,000
14,75,04,400

162
1

-
-
-
163

327
 -

539
 -

1
1,010
373
65
54
148

42,450
44,74,74,90,000
50,000

46
44,200
 -

5,66,70,00,000
1,23,17,53,117
20,20,200
26,91,150
31,39,733
4,66,019
-
-
-

5,667
1,232
2
2,351
1
5,429
-
-
-

-
-
-
-

-
-
-
-
61,445

In Preference Shares of Subsidiary Companies

Unquoted, fully paid up
5% Non-Cumulative Compulsorily Convertible Preference Shares of 
Reliance Industries (Middle East) DMCC of AED 1000 each
9% Non-Cumulative Compulsorily Convertible Preference Shares of 
Reliance Strategic Investments Limited of ` 1 each
6% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Energy Generation & Distribution Limited of ` 10 each
6% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Gas Pipelines Limited of ` 10 each
6% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Industrial Investments & Holdings Limited of ` 10 each (Refer Note 2.4)
9% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Universal Traders Private Limited of ` 10 each
9% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Prolific Traders Private Limited of ` 10 each
6% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Content Distribution Limited of `10 each
9% Non-Cumulative Optionally Convertible Preference Shares of Indiawin 
Sports Private Limited of ` 10 each
12% Cumulative Compulsorily Convertible Preference Shares of Indiavidual 
Learning Private Limited of ` 1 each
0.01% Redeemable Preference Shares of ` 10 each of Reliance BP Mobility 
Limited (Formerly Jio Information Solutions Limited)
6% Non-Cumulative Optionally Convertible Preference Shares of Reliance 
Strategic Business Ventures Limited of ` 10 each
0.01% Non-Cumulative Optionally Convertible Preference Shares of Jio 
Platforms Limited of ` 10 each (Refer Note 2.3)

Unquoted, partly paid up
8.5% Non-Cumulative Optionally Convertible Preference Shares of 
Reliance Retail Ventures Limited of ` 10 each [(` 4.125 each paid up; 
(Previous Year ` 4.125 each paid up)]

In Debentures of Subsidiary Companies

Unquoted, fully paid up
Zero Coupon Unsecured Convertible Redeemable Debentures of Reliance 
Industrial Investments and Holdings Limited of ` 5000 each
Zero Coupon Unsecured Optionally Fully Convertible Debentures of 
Reliance Industrial Investments and Holdings Limited of ` 10 each
Zero Coupon Unsecured Optionally Fully Convertible Debentures of 
Reliance Ambit Trade Private Limited of ` 10 each
Zero Coupon Unsecured Optionally Fully Convertible Debentures of 
Reliance Prolific Commercial Private Limited of ` 10 each
Zero Coupon Unsecured Optionally Fully Convertible Debentures of 
Reliance Comtrade Private Limited of ` 10 each [` 20,00,000; (Previous 
Year ` 20,00,000)]
Zero Coupon Unsecured Optionally Fully Convertible Debentures of 
Reliance Eminent Trading & Commercial Private Limited of ` 10 each
Zero Coupon Unsecured Optionally Fully Convertible Debentures of 
Reliance Content Distribution Limited of ` 10 each

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

6,14,905

1,108

6,14,905

1,108

4,02,800

113

4,02,800

113

5,46,24,604

15,841

3,62,02,475

10,500

36,76,50,000

368

36,76,50,000

368

4,72,41,72,954

11,628

4,37,11,94,954

35,629

1,71,64,000

103

1,71,64,000

103

14,39,92,000

1,296

14,39,92,000

1,296

5,34,00,60,000

5,340

5,34,00,60,000

5,340

27,49,96,000

27,69,198

30,00,00,000

27,75,000

275

277

300

288

1,77,02,51,62,850

1,77,025

 -

 -

 -

 -

 -

 -

 -

 -

 -

 -

2,13,962

54,457

80,00,00,000

1,650

80,00,00,000

1,650

1,650

1,650

8,83,143

442

8,83,143

 -

3,11,10,000

3,75,70,000

2,00,000

2,12,00,000

 -

31

38

 -

21

86,20,00,000

3,11,10,000

3,75,70,000

2,00,000

2,12,00,000

442

862

31

38

 -

21

1,61,28,71,200

1,613

1,55,08,00,000

1,551

2,145

2,945

262

263

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewParticulars

In Corpus of Trust

Unquoted
Investment in Corpus of Independent Media Trust

Total of Investments measured at Cost
INVESTMENTS MEASURED AT FAIR VALUE THROUGH OTHER 
COMPREHENSIVE INCOME (FVTOCI)
In Equity Shares of Other Companies

Unquoted, fully paid up
Petronet India Limited of ` 0.10 each [` 10,00,000; (Previous Year ` 10,00,000)]
Petronet VK Limited of ` 10 each [` 20,000; (Previous Year ` 20,000)]
Ahmedabad Mega Clean Association of ` 10 each [` 1,00,000; (Previous 
Year ` 1,00,000)]
VAKT Holdings Limited of US$0.001 each

Quoted, fully paid up
Balaji Telefilms Limited of ` 2 each
Eros International PLC of GBP 0.30 each

In Preference Shares of Other Companies

Unquoted, fully paid up
10% Optionally Convertible Preference Shares of Jio Digital Fibre Private 
Limited of ` 10 each
10% Optionally Convertible Preference Shares of Reliance Jio Infratel 
Private Limited of ` 10 each
10% Cumulative Redeemable Preference Shares of Jio Digital Fibre Private 
Limited of ` 10 each

Other Investments

In Membership Share in LLP, Unquoted
Labs 02 Limited Partnership
In Membership Interest in LLC, Unquoted
BreakThrough Energy Ventures LLC
In Debentures or Bonds – Quoted fully paid up*

In Fixed Maturity Plan – Quoted fully paid up^

In Government Securities – Quoted*

Total of Investments measured at Fair Value Through Other 
Comprehensive Income

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

Particulars

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

3,366
3,366
2,73,113

 -
 -
 -

39
39

95
39
134

1,00,00,000
19,99,990
10,000

39,894

2,52,00,000
31,11,088

3,366
3,366
1,24,111

 -
 -
 -

35
35

207
197
404

1,00,00,000
19,99,990
10,000

36,267

2,52,00,000
31,11,088

INVESTMENTS MEASURED AT FAIR VALUE THROUGH PROFIT AND 
LOSS (FVTPL)
In Equity Shares of Other Companies – Quoted, fully paid up

In Equity Shares of Other Companies – Unquoted, fully paid up

In Preference Shares of Other Companies – Unquoted, fully paid up

Total of Investments measured at Fair Value Through Profit and Loss

Total Investments – Non-Current
Aggregate amount of Quoted Investments
Market Value of Quoted Investments
Aggregate amount of Unquoted Investments
Aggregate provision for impairment in value of Investments

* Includes ` 11,448 crore (Previous Year ` 327 crore) given as collateral security. (Refer Note 20).
^ Refer Note 36 C.

2.1  CATEGORY-WISE INVESTMENT-NON-CURRENT

  Financial Assets measured at Amortised Cost
  Financial Assets measured at Cost
  Financial Assets measured at Fair Value through Other Comprehensive Income
  Financial Assets measured at Fair Value through Profit and Loss

77,70,11,98,375

77,701

77,70,11,98,375

77,701

Total Investment – Non-Current

250
355
250
855
4,19,073
27,272
27,475
3,91,801
17

 -
250
 -
250
2,72,043
12,729
12,937
2,59,314
17

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

40,189
2,73,113
1,04,916
855
4,19,073

57,178
1,24,111
90,504
250
2,72,043

5,00,00,000

12,50,000

50

1

77,752

16

103
1,539
11,070
14,263
26,991
1,04,916

-

-

-

-

77,701

5

50
2,161
10,148
-
12,364
90,504

2.2   The list of subsidiaries, joint ventures and associates along with proportion of ownership interest held and country of 

incorporation are disclosed in Note 36 and Note 37 of Consolidated Financial Statement.

2.3   The Company has incorporated ‘Jio Platforms Limited’ (JPL) a wholly-owned subsidiary for digital platform initiatives and has 

invested ` 4,961 crore in Equity Shares and ` 1,77,025 crore in Optionally Convertible Preference Shares (OCPS) of JPL. Further, 
the Company transferred its investment in Reliance Jio Infocomm Limited (equity shares – ` 44,200 crore and OCPS - ` 20,250 
crore) to JPL at cost.

2.4   During the year, the Board of Directors of Reliance Industrial Investments and Holdings Limited (RIIHL) at their meeting held on 
15th July, 2019 approved a Composite Scheme of Arrangement (herein after referred to as “Scheme”) between RIIHL , Reliance 
Digital Platform & Project Services Limited, Reliance 4IR Realty Development Limited, Reliance Strategic Business Ventures 
Limited and other Companies and their respective shareholders and creditors, inter-alia for demerger of its various business 
undertaking to respective entities. The Scheme has been duly approved by the Ahmedabad bench of the Hon’ble National 
Company Tribunal (NCLT) vide its Order dated 5th September, 2019.

Pursuant to above scheme of arrangement, the Company has reallocated its investment and loans in the respective entities.

264

265

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

702
42,720
926
44,348

822
30,152
832
31,806

In Preference Shares:

Sr. 
No.

1
2

Name of the Company

Reliance Payment Solutions Limited
C Square Info-solutions Private Limited

No. of Shares

1,00,00,000
13,20,000

Note 2 

 Investment by Reliance Projects & Property Management Services Limited (Formerly Reliance Digital Platform & Project 
Services Limited) in Subsidiaries
In Equity Shares:

3.  LOANS – NON-CURRENT (UNSECURED AND CONSIDERED GOOD)

  Deposits with Related Parties (Refer Note 32 (IV))
  Loans and advances to Related parties (Refer Note 32 (IV))
  Other Loans and Advances*

Total

* Other Loans and advances includes primarily fair valuation of interest free deposits.

A.  LOANS AND ADVANCES IN THE NATURE OF LOANS GIVEN TO SUBSIDIARIES#:

Sr.  
No.

Name of the Company

As at  
31st March, 2020

Maximum Balance 
during the year

As at  
31st March, 2019

(` in crore)
Maximum Balance 
during the year

1

2
3
4
5

6

7

1
2
3
4

5

6
7

Loans – Non-Current^
Reliance Industrial Investments and Holdings 
Limited*
Reliance Corporate IT Park Limited
Reliance Jio Infocomm Limited
Reliance Gas Pipelines Limited
Reliance 4IR Realty Development Limited*
Reliance Projects & Property Management Services 
Limited (Formerly Reliance Digital Platform & 
Project Services Limited) *
Reliance Strategic Business Ventures Limited *

Loans – Current
Reliance Ventures Limited
Reliance Strategic Investments Limited
Reliance Retail Limited
Reliance Sibur Elastomers Private Limited
Reliance Energy Generation and Distribution 
Limited
Reliance Corporate IT Park Limited
Jio Platforms Limited

 Total

10,497

13,761
-
670
1,648

10,793

5,351
42,720

-
2,420
-
110

-

990
11,000
14,520
57,240

21,367

16,908
9,194
670
5,362

15,743

5,549

2,312
2,767
2,500
110

1,630

990
12,903

14,941

5,867
9,194
150
-

-

-
30,152

2,312
2,322
-
-

242

-
-
4,876
35,028

  All the above loans and advances have been given for business purposes.

# Loans and Advances does not include interest receivable of ` 3 crore (Previous Year ` Nil).
^ Loans and Advances fall under the category of ‘Loans – Non-Current‘ and are re-payable after more than 1 year.
* Refer Note 2.4.

Note 1 

 Investment by Reliance Industrial Investments and Holdings Limited in Subsidiaries
In Equity Shares:

Sr. 
No.

Name of the Company

Reliance Payment Solutions Limited
Kanhatech Solutions Private Limited
Reliance Retail Insurance Broking Limited
Reliance Retail Finance Limited
Jio Infrastructure Management Services Limited
Reliance Petroleum Retail Limited
C Square Info-solutions Private Limited
Grab a Grub Services Private Limited
Surajya Service (EGOV) Private Limited

1
2
3
4
5
6
7
8
9
10 Shopsense Retail Technologies Private Limited

266

14,941

5,867
28,750
150
-

-

-

2,312
3,619
-
-

242

-
-

No. of Shares

11,50,00,000
7,50,00,000
40,00,000
6,81,20,000
10,000
10,000
14,54,750
53,050
2,174
1,49,45,575

Sr. 
No.
1

Name of the Company

Reliance SMSL Limited

  Note 3 

Investment by Reliance 4IR Realty Development Limited in Subsidiaries
In Equity Shares:

Sr. 
No.

Name of the Company

Reliance Corporate IT Park Limited
Reliance Eminent Trading & Commercial Private Limited
Reliance Prolific Traders Private Limited
Reliance Progressive Traders Private Limited
Reliance Universal Traders Private Limited
Reliance Prolific Commercial Private Limited
Reliance Comtrade Private Limited
Reliance Ambit Trade Private Limited
Reliance Vantage Retail Limited

1
2
3
4
5
6
7
8
9
10 Surela Investment and Trading Private Limited
11
The Indian Film Combine Private Limited
12 Dronagiri Bokadvira North Infra Limited
13 Dronagiri Bokadvira East Infra Limited
14 Dronagiri Bokadvira West Infra Limited
15 Dronagiri Bokadvira South Infra Limited
16 Dronagiri Dongri North Infra Limited
17 Dronagiri Dongri East Infra Limited
18 Dronagiri Dongri West Infra Limited
19 Dronagiri Dongri South Infra Limited
20 Dronagiri Funde North Infra Limited
21 Dronagiri Funde East Infra Limited
22 Dronagiri Funde West Infra Limited
23 Dronagiri Funde South Infra Limited
24 Dronagiri Navghar North Infra Limited
25 Dronagiri Navghar East Infra Limited
26 Dronagiri Navghar West Infra Limited
27 Dronagiri Navghar South Infra Limited
28 Dronagiri Navghar North First Infra Limited
29 Dronagiri Navghar South First Infra Limited
30 Dronagiri Navghar North Second Infra Limited
31 Dronagiri Navghar South Second Infra Limited
32 Dronagiri Pagote North Infra Limited
33 Dronagiri Pagote East Infra Limited
34 Dronagiri Pagote West Infra Limited
35 Dronagiri Pagote South Infra Limited
36 Dronagiri Pagote North First Infra Limited
37 Dronagiri Pagote South First Infra Limited
38 Dronagiri Pagote North Second Infra Limited
39 Dronagiri Panje North Infra Limited

No. of Shares

50,000

No. of Shares

2,37,99,94,480
1,00,00,000
1,00,00,000
1,00,00,000
1,00,00,000
10,00,000
10,00,000
10,00,000
5,60,000
5,000
5,73,751
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000

267

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sr. 
No.

Name of the Company

40 Dronagiri Panje East Infra Limited
41 Dronagiri Panje West Infra Limited
42 Dronagiri Panje South Infra Limited
43 Kalamboli North Infra Limited
44 Kalamboli East Infra Limited
45 Kalamboli West Infra Limited
46 Kalamboli South Infra Limited
47 Kalamboli North First Infra Limited
48 Kalamboli South First Infra Limited
49 Kalamboli North Second Infra Limited
50 Kalamboli North Third Infra Limited
51 Ulwe North Infra Limited
52 Ulwe East Infra Limited
53 Ulwe West Infra Limited
54 Ulwe South Infra Limited
55 Ulwe Waterfront North Infra Limited
56 Ulwe Waterfront East Infra Limited
57 Ulwe Waterfront West Infra Limited
58 Ulwe Waterfront South Infra Limited

In Preference Shares: 

Sr. 
No.

1
2
3
4

Name of the Company

Reliance Corporate IT Park Limited
Reliance Eminent Trading & Commercial Private Limited
Reliance Progressive Traders Private Limited
Reliance Universal Traders Private Limited

Note 4 

Investment by Reliance Strategic Business Ventures Limited in Subsidiaries
In Equity Shares:

Sr. 
No.

1
2
3
4

Name of the Company

Reliance Exploration & Production DMCC
Reliance Innovative Building Solutions Private Limited
Reliance Jio Messaging Services Private Limited
Nowfloats Technologies Private Limited

In Preference Shares:

Sr. 
No.

Name of the Company

1

Reliance Exploration & Production DMCC

Note 5 

Investment by Reliance Strategic Investments Limited in Subsidiaries
In Equity Shares: 

Sr. 
No.
1

Name of the Company

DEN Network Limited

Note 6 

Investment by Reliance Gas Pipelines Limited in Subsidiaries
In Equity Shares:

Sr. 
No.
1

Name of the Company

Reliance Ethane Pipeline Limited

268

No. of Shares

Note 7 

Investment by Jio Platforms Limited in Subsidiaries
In Equity Shares:

50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000
50,000

No. of Shares

1,12,09,43,246
17,37,000
2,03,06,000
7,20,00,000

No. of Shares

1,76,200
6,46,93,950
9,73,28,000
1,80,735

No. of Shares

14,90,700

No. of Shares

14,87,160

No. of Shares

10,000

Sr. 
No.

Name of the Company

Reliance Jio Infocomm Limited
Surajya Service (EGOV) Private Limited
Jio Haptik Technologies Limited
Reverie Language Technologies Private Limited
New Emerging World Journalism Private Limited
Tesseract Imaging Private Limited
SankhyaSutra Labs Private Limited
Radisys India Private Limited
Jio Estonia OU

1
2
3
4
5
6
7
8
9
10 Asteria Aerospace Private Limited

In Preference Shares:

Sr. 
No.

1
2
3

Name of the Company

SankhyaSutra Labs Private Limited
Reliance Jio Infocomm Limited
Tesseract Imaging Private Limited

4.  OTHER NON-CURRENT ASSETS (UNSECURED AND CONSIDERED GOOD)

  Capital Advances
  Advance Income Tax (Net of Provision)
  Others Non-Current Assets with Related Parties (Refer Note 32(II))
  Others *
Total

* Includes ` 295 crore (Previous Year ` 295 crore) deposited in Gas pool account (Refer Note 33.4 (b)). 

As at  
31st March, 2020

2,087
2,045
 -
326
4,458

No. of Shares

45,00,00,00,000
14,551
4,35,00,000
14,366
30,001
9,000
50,957
2,10,000
50,000
6,02,337

No. of Shares

9,54,198
1,09,12,50,00,000
3,175

(` in crore)
As at  
31st March, 2019

967
1,827
1,179
314
4,287

ADVANCE INCOME TAX (NET OF PROVISION)
At start of year
Charge for the year – Current Tax
Others#
Tax paid (Net) during the year
At end of year

  # Pertain to Provision for tax on Other Comprehensive Income and exceptional item.

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

1,827
 (7,200)
2,164
5,254
2,045

1,605
 (9,440)
236
9,426
1,827

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

5. 

INVENTORIES

  Raw Materials (Including Material In Transit)
  Work-in-Progress*
  Finished Goods
  Stock-in-Trade
  Stores and Spares

Total

* Includes Land, Development Cost and on transfer on completion of Projects of ` 5,253 crore (Previous Year ` 620 crore).

15,040
7,748
10,873
45
5,096
38,802

19,634
6,450
13,162
84
4,814
44,144

269

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Particulars

6. INVESTMENTS – CURRENT
INVESTMENTS MEASURED AT FAIR VALUE THROUGH OTHER COMPREHENSIVE  
INCOME (FVTOCI)
In Fixed Maturity Plan – Quoted, fully paid up ^
In Mutual Fund – Quoted ^ *
In Mutual Fund – Unquoted ^
Total of Investments measured at Fair Value Through Other Comprehensive Income
INVESTMENTS MEASURED AT FAIR VALUE THROUGH PROFIT AND LOSS (FVTPL)
In Government Securities – Quoted *
In Debentures or Bonds Quoted, fully paid up *
In Treasury Bills – Quoted
In Mutual Fund – Unquoted ^
In Certificate of Deposits – Quoted
In Debentures of Other Companies – Unquoted, fully paid up
Total of Investments measured at Fair Value Through Profit and Loss

Total Investments – Current
Aggregate amount of Quoted Investments
Market Value of Quoted Investments
Aggregate amount of Unquoted Investments

^ Refer Note 36 C.
* Includes ` 11,690 crore (Previous Year ` 13,384 crore) given as collateral security. (Refer Note 20). 

6.1 CATEGORY-WISE INVESTMENT – CURRENT
Financial assets measured at Fair Value Through Other Comprehensive Income
Financial Assets measured at Fair Value Through Profit and Loss
Total Investment – Current

7.

TRADE RECEIVABLES (UNSECURED AND CONSIDERED GOOD)
Trade Receivables
Total

8. CASH AND CASH EQUIVALENTS

Cash on Hand
Balances with Banks*
Cash and Cash Equivalents as per Balance Sheet
Cash and Cash Equivalent as per Cash Flows Statement

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

 -
2,720
38,216
40,936

14,783
3,442
10,869
 -
 -
 -
29,094

70,030
31,814
31,814
38,216

3,358
8
23,693
27,059

12,894
7,384
 -
452
373
11,478
32,581

59,640
24,017
24,017
35,623

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

40,936
29,094
70,030

27,059
32,581
59,640

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

7,483
7,483

12,110
12,110

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

17
8,426
8,443
8,443

19
3,749
3,768
3,768

*  Includes Unclaimed Dividend of ` 220 crore (Previous Year ` 235 crore),Fixed Deposits of ` 249 crore (Previous Year ` 303 crore) with maturity of more than 

12 months and Fixed Deposits of ` 2,549 crore ( Previous Year ` 2,608 crore) given as collateral securities. These deposits can be withdrawn by the Company 
at any point of time without prior notice or penalty on the principal.

270

9.

LOANS – CURRENT (UNSECURED AND CONSIDERED GOOD)
Loans and Advances to Related Parties (Refer Note 32 (IV))#
Other Loans
Total

# Refer Note 3.A for details of Loans.

10. OTHER FINANCIAL ASSETS – CURRENT
Deposits to Related Parties (Refer Note 32 (IV))
Other Deposits
Others*
Total

* Mainly includes fair valuation of derivatives.

11. TAXATION

INCOME TAX RECOGNISED IN STATEMENT OF PROFIT AND LOSS
Current tax
Deferred tax
Total Income Tax expenses recognised in the current year

The income tax expenses for the year can be reconciled to the accounting profit as follows:

Profit Before Tax and Exceptional Items
Applicable Tax Rate
Computed Tax Expense
TAX EFFECT OF:
Exempted income
Expenses disallowed
Additional allowances net of MAT Credit
Current Tax Provision (A)
Incremental Deferred tax Liability on account of Property, Plant and Equipment and Intangible 
Assets
Incremental Deferred tax Liability/(Asset) on account of Financial Assets and Other items
Deferred Tax Provision (B)
Tax Expenses Recognised in Statement of Profit and Loss ( A+B )
Effective Tax Rate
Tax on Exceptional Item

12. OTHER CURRENT ASSETS (UNSECURED AND CONSIDERED GOOD)

Balance with Customs, Central Excise, GST and State Authorities
Other Current Assets to Related Parties (Refer Note 32 (II))
Others#
Total

# Includes primarily prepaid expenses and claims receivable.

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

14,523
505
15,028

4,876
 -
4,876

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

 -
606
15,494
16,100

10,245
3,718
3,164
17,127

Year ended 
31st March, 2020

(` in crore)
Year ended 
31st March, 2019

7,200
2,213
9,413

9,440
2,764
12,204

Year ended 
31st March, 2020
44,561
34.944%
15,571

 (3,100)
3,632
 (8,903)
7,200
3,271

 (1,058)
2,213
9,413
21.12%
 (899)

Year ended 
31st March, 2019

47,367
34.944%
16,552

 (3,107)
4,006
 (8,011)
9,440
3,425

 (661)
2,764
12,204
25.76%
 -

As at 
31st March, 2020

(` in crore)
As at  
31st March, 2019

7,685
134
2,892
10,711

9,543
85
1,571
11,199

271

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview13. SHARE CAPITAL

AUTHORISED SHARE CAPITAL

14,00,00,00,000 Equity Shares of ` 10 each
(14,00,00,00,000)

1,00,00,00,000 Preference Shares of ` 10 each
(1,00,00,00,000)

ISSUED, SUBSCRIBED AND PAID UP

6,33,92,67,510 Equity Shares of ` 10 each fully paid up 

(6,33,86,93,823)

Total

As at 
31st March, 2020

(` in crore)
As at  
31st March, 2019

14,000

1,000

15,000

6,339

6,339

14,000

1,000

15,000

6,339

6,339

13.1

13.2

13.3

Redemption Reserve.

3,08,03,34,238 Shares were allotted as Bonus Shares in the last five years by capitalisation of Securities premium and Capital 
(3,08,03,34,238)
-
(17,18,82,820)
41,31,68,826 Shares held by Associates. (Refer Note)

Shares held by Subsidiaries. (Refer Note)

(3,44,000)

Figures in bracket represents Previous Year's figure.

Note: Petroleum Trust holds 24.09 crore shares and 5 wholly-owned subsidiaries were holding 17.19 crore shares of the Company, both aggregating to 
41.28 crore shares. Pursuant to a scheme of arrangement sanctioned by the National Company Law Tribunal, Ahmedabad, the 5 wholly-owned subsidiaries 
of the Company have been amalgamated with Reliance Services and Holdings Limited (“RSHL”), a company controlled by Petroleum Trust w.e.f. September 
13, 2019. Pursuant to amendment to the trust deed, Petroleum Trust has ceased to be under the control of the Company. However, as before, the beneficial 
interest in all these shares continues to be with Reliance Industrial Investments and Holdings Limited, a wholly-owned subsidiary of the Company. Both 
Petroleum Trust and RSHL are Associates as per Accounting Standard.

13.4 THE DETAILS OF SHAREHOLDERS HOLDING MORE THAN 5% SHARES:

Name of the Shareholder

Srichakra Commercials LLP
Devarshi Commercials LLP
Karuna Commercials LLP
Tattvam Enterprises LLP
Life Insurance Corporation of India

As at 31st March, 2020

As at 31st March, 2019

No. of  Shares

%  held

No. of  Shares

%  held

68,88,95,274
50,81,66,996
50,81,66,996
50,81,66,996
37,18,05,415

10.87
8.02
8.02
8.02
5.87

68,88,95,274
71,08,00,410
50,81,66,996
43,14,31,608
43,19,75,079

10.87
11.21
8.02
6.81
6.81

13.5 THE RECONCILIATION OF THE NUMBER OF SHARES OUTSTANDING IS SET OUT BELOW:

Particulars

Equity Shares at the beginning of the year 
Add: Shares issued on exercise of employee stock options
Equity Shares at the end of the year

As at 
31st March, 2020

As at 
31st March, 2019

No. of Shares

No. of Shares

6,33,86,93,823
5,73,687
6,33,92,67,510

6,33,46,51,022
40,42,801
6,33,86,93,823

13.6   Options granted under ESOS-2006 prior to withdrawal of scheme, continue to be governed by ESOS-2006. The Members 

approved a new scheme viz. ‘Reliance Industries Limited Employees’ Stock Option Scheme 2017’ (ESOS-2017) with a limit to grant 
6,33,19,568 options. The Company has not granted any options under ESOS-2017.

13.7  RIGHTS, PREFERENCES AND RESTRICTIONS ATTACHED TO SHARES:

The Company has only one class of equity shares having face value of ` 10 each and the holder of the equity share is 
entitled to one vote per share. The dividend proposed by Board of Directors is subject to approval of the shareholders in 
the ensuing Annual General Meeting, except in case of interim dividend. In the event of liquidation of the Company, the 
holders of equity shares will be entitled to receive the remaining assets of the Company in proportion to the number of 
equity shares held.

14. OTHER EQUITY

SHARE APPLICATION MONEY PENDING ALLOTMENT
As per last Balance Sheet
Add: Issue of Share/Application money received

CAPITAL RESERVE
As per last Balance Sheet

SECURITIES PREMIUM
As per last Balance Sheet
Add: On Employee Stock Options

DEBENTURES REDEMPTION RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earning

SHARE BASED PAYMENTS RESERVE
As per last Balance Sheet
Less: On Employee Stock Options

SPECIAL ECONOMIC ZONE REINVESTMENT RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earnings

GENERAL RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earning

RETAINED EARNINGS
As per last Balance Sheet
Add: Profit for the year

Less: Appropriations
  Transferred to General Reserve
  Dividend on Equity Shares [Dividend per Share ` 6.5 (Previous Year ` 6)]
  Tax on Dividend
  Transferred to Special Economic Zone Reinvestment Reserve
  Transferred to Debenture Redemption Reserve

OTHER COMPREHENSIVE INCOME (OCI)
As per last Balance Sheet
Add: Movement in OCI (Net) during the year

Total

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

2
 (1)

46,306
23

 9,375
-

9
 (5)

 -
5,500

1

291

15
 (13)

46,174
132

2

291

46,329

46,306

5,251
4,124

9,375

9,375

12
 (3)

 -
 -

9

 -

4

5,500

2,55,000
 -

2,25,000
30,000

2,55,000

2,55,000

26,808
30,903
57,711

 -
 (3,852)
 (732)
 (5,500)
 -

61,192
 (7,074)

30,051
35,163
65,214

 (30,000)
 (3,554)
 (728)
 -
 (4,124)

47,627

26,808

1,518
59,674

54,118
4,18,245

61,192
3,98,983

14.1   Share Application Money Pending Allotment represents application money received on account of Employees Stock 

Option Scheme.

272

273

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
As at 31st March, 2020

As at 31st March, 2019

Non-Current

Current

Non-Current

Current

Rate of Interest

(` in crore)

b)  Unsecured:

15. BORROWINGS

SECURED – AT AMORTISED COST
Non-Convertible Debentures

UNSECURED – AT AMORTISED COST
Non-Convertible Debentures
Bonds
Term Loans – from Banks
Term loans – from Others

 13,382
 13,382

29,679
24,530
1,09,498
1,662
1,65,369

498
498

11,990
620
18,315
895
31,820

500
500

37,000
22,939
57,659
 -
1,17,598

 -
 -

 -
555
3,970
 -
4,525

Total

1,78,751

32,318

1,18,098

4,525

15.1  SECURED NON-CONVERTIBLE DEBENTURES REFERRED ABOVE TO THE EXTENT OF:

a) 

b) 

 ` 500 crore (Previous Year ` 500 crore) are secured by way of first mortgage/charge on the immovable properties situated at 
Jamnagar Complex (SEZ unit) of the Company.

 ` 13,386 crore (Previous Year ` Nil) are secured by hypothecation of the movable properties, both present and future, 
including movable plant and machinery, spares, tools and accessories, furniture, fixtures and vehicles of Reliance Jio 
Infocomm Limited, subsidiary of the Company, save and except the telecom licenses, spectrum, brand name, goodwill and 
any intellectual property rights and such of the assets that are procured through financing from Cisco Systems Capital India 
Private Limited.

15.2 MATURITY PROFILE AND RATE OF INTEREST OF NON-CONVERTIBLE DEBENTURES ARE AS SET OUT BELOW:

a)  Secured:

Rate of Interest

7.97%

8.00%

8.25%

8.32%

8.70%

8.75%
Total

Non-Current*

(` in crore)

Current*

2025-26

2024-25

2023-24

2022-23

2021-22

Total

2020-21

-

-

-

-

1,000

1,000

-

-

-
1,000

-

-

-
1,000

-

1,000

3,886

1,000

-

-

-
4,886

-

-

-

-

-
1,000

-

-

-

2,000

3,500

-
5,500

1,000

3,886

3,000

2,000

3,500

-
13,386

-

-

-

-

-

500
500

* Includes ` 6 crore (Non-Current ` 4 crore and Current ` 2 crore) as prepaid finance charges.

274

(` in crore)

Current*

2020-21

2,500
2,500
2,500
-
2,500
-
-
-
-
2,000
-
-
-
12,000

Current *

6.78%
6.80%
6.95%
7.00%
7.07%
7.17%
8.30%
8.65%
8.70%
8.95%
9.00%
9.05%
9.25%
Total 

2028-29

2024-25

2022-23

2021-22

Non-Current*

-
-
-
-
-
-
-
2,415 
1,000 
2,655 
-
3,143 
-
9,213 

-
-
-
-
-
-
-
-
-
-
1,000 
-
2,500 
3,500 

-
-
-
5,000 
-
5,000 
-
-
-
-
-
-
-
10,000 

-
-
-
-
-
-
7,000 
-
-
-
-
-
-
7,000 

Total

-
-
-
5,000 
-
5,000 
7,000 
2,415 
1,000 
2,655 
1,000 
3,143 
2,500 
29,713

*Includes ` 44 crore (Non-Current ` 34 crore and Current ` 10 crore) as prepaid finance charges.

15.3  MATURITY PROFILE AND RATE OF INTEREST OF BONDS ARE AS SET OUT BELOW:

Non-Current*

Rate of Interest

1.87%
2.06%
2.44%
2.51%
3.67%
4.13%
4.88%
5.00%
7.63%
8.25%
9.38%
10.25%
10.50%
Total

2096-97 2046-47 2044-45 2035-36 2027-28 2026-27 2025-26 2024-25 2023-24 2022-23

2021-22

Total

2020-21

-
-
-
-
-
-
-
-
-
-
-
94
-
94

-
-
-
-
-
-
-
-
-
-
-
-
73
73

-
-
-
-
-
-
5,675
-
-
-
-
-
-
5,675

-
-
-
-
-
-
-
1,513
-
-
-
-
-
1,513

-
-
-
-
6,053
-
-
-
38
-
-
-
-
6,091

-
-
-
-
-
-
-
-
-
257
167
-
-
424

147
144
163
170
-
-
-
-
-
-
-
-
-
624

147
144
163
170
-
7,567
-
-
-
-
-
-
-
8,191

147
144
163
170
-
-
-
-
-
-
-
-
-
624

147
144
163
170
-
-
-
-
-
-
-
-
-
624

147
144
164
171
-
-
-
-
-
-
-
-
-
626

735
720
816
851
6,053
7,567
5,675
1,513
38
257
167
94
73
24,559

147
145
163
170
-
-
-
-
-
-
-
-
-
625

* Includes ` 34 crore (Non-Current ` 29 crore and Current ` 5 crore) as prepaid finance charges.

15.4  MATURITY PROFILE OF UNSECURED TERM LOANS ARE AS SET OUT BELOW:

Term Loans – from Banks*
Term Loans – from Others 

Non-Current

Above 5 years

1-5 years

29,082
-
29,082

81,862
1,662
83,524

Total

1,10,944
1,662
1,12,606

* Includes ` 1,751 crore (Non-Current ` 1,446 crore and Current ` 305 crore) as prepaid finance charges.

15.5  The Company has satisfied all the covenants prescribed in terms of borrowings. 

15.6  Refer Note 40.1.

(` in crore)

Current

1 year

18,620
895
19,515

275

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16. OTHER FINANCIAL LIABILITIES – NON-CURRENT

Lease Liabilities
Total

17. PROVISIONS – NON-CURRENT

Provision for decommissioning of Assets#
Total

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

2,924
2,924

 -
 -

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

1,410
1,410

2,483
2,483

#  The movement in the provision is towards (i) Utilisation for Tapti facilities, (ii) changes in the exchange rates (iii) Unwinding of discount and (iv) impact of 

transfer of provision consequent to transfer of Panna Mukta to GOI nominee. Provision for Decommissioning of Assets is for Tapti, KGD6 and CBM Block.

18.  DEFERRED TAX LIABILITIES (NET)

The movement on the deferred tax account is as follows:

At the start of the year
Charge to Statement of Profit and Loss (Note 11 )
Charge to Other Comprehensive Income
At the end of year

COMPONENT OF DEFERRED TAX LIABILITIES/(ASSET) 

Deferred tax liabilities / (asset) in relation to:
Property, Plant and Equipment and Intangible Asset
Financial Assets and Others
Loan and Advances
Provisions

19. OTHER NON-CURRENT LIABILITIES

Advance from Related Parties (Refer Note 32 (II))
Total

As at  
31st March, 2020
47,317
2,213
1,026
50,556

(` in crore)
As at  
31st March, 2019

27,926
2,764
16,627
47,317

(` in crore)

Charge/(credit) to

As at  
31st March, 2019

Statement of  
Profit and Loss

Other 
Comprehensive 
Income

As at  
31st March, 2020

31,301
16,970
 (34)
 (920)
47,317

3,271
 (1,592)
6
528
2,213

 -
1,026
 -
 -
1,026

34,572
16,404
 (28)
 (392)
50,556

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

504
504

504
504

20. BORROWINGS – CURRENT

SECURED – AT AMORTISED COST
Working Capital Loans
From Banks
  Rupee Loans
From Others
  Rupee Loans

UNSECURED – AT AMORTISED COST
Other Loans and Advances
From Banks
  Foreign Currency Loans
  Rupee Loans
From Others
  Commercial paper *

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

4,720

18,847
23,567

 -
 -

27,709
27,709

8,603

6,128
14,731

5,482
1,000

17,884
24,366

Total

51,276

39,097

*Maximum amount outstanding at any time during the year was ` 29,054 crore ( Previous Year ` 27,143 crore). 

20.1   Working Capital Loans from Banks of ` 4,720 crore (Previous Year ` 8,603 crore) are secured by Government Securities (Refer 
Note 2 and 6) and hypothecation of stock of raw materials, work-in-progress, finished goods, stores and spares (not relating 
to plant and machinery), book debts, outstanding monies, receivables, claims, bills, materials in transit, etc. save and except 
receivables of Oil and Gas Segment. 

20.2  Working Capital Loans from Others of ` 18,847 crore (Previous Year ` 6,128 crore) are secured by Government Securities and 

Bonds (Refer Note 2 and 6).

20.3 Refer note 36 B (iv) for maturity profile.

20.4  The Company has satisfied all the covenants prescribed in terms of borrowings. 

21. TRADE PAYABLES DUE TO
Micro and Small Enterprise
Other than Micro and Small Enterprise
Total

21.1     There are no overdues to Micro, Small and Medium Enterprises as at March 31, 2020.

22. OTHER FINANCIAL LIABILITIES – CURRENT
Current maturities of Borrowings - Non-Current
Interest accrued but not due on Borrowings
Unclaimed Dividends#
Lease Liabilities – Current
Advance from Related Parties (Refer Note 32 (II))
Other Payables *
Total

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

116
70,932
71,048

229
88,012
88,241

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

32,318
2,814
220
102
7,969
77,195
1,20,618

4,525
1,613
235
 -
 -
21,302
27,675

276

#  Does not include any amount due and outstanding, to be credited to Investor Education and Protection Fund except ` 2 crore (Previous Year ` 2 crore) which 

is held in abeyance due to legal cases pending.

*  Includes Creditors for Capital Expenditure, Security Deposit and Financial Liability at Fair Value.

277

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
  
 
 
 
 
23. OTHER CURRENT LIABILITIES

Contract Liabilities
Other Payables ^
Total

^ Mainly includes statutory dues.

24. PROVISIONS - CURRENT

Provisions for Employee Benefits (Refer Note 28.1)**
Other Provisions#
Total

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

63,882
2,287
66,169

40,882
5,343
46,225

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

334
738
1,072

277
506
783

**   The provision for employee benefit includes annual leave and vested long service leave entitlement accrued.
#   The Company had recognised liability for excise duty payable on clearance of goods lying in stock as on 31st March, 2019 of ` 269 crore as per the estimated 
pattern of dispatches. During the year, ` 269 crore was utilised for clearance of goods. Provision recognised under this class for the year is ` 387 crore which 
is outstanding as on 31st March, 2020. Actual outflow is expected in the next financial year. The Company had recognised customs duty liability on goods 
imported under various export incentive schemes of ` 236 crore as at 31st March, 2019. During the year, further provision of ` 1,632 crore was made and sum 
of ` 1,673 crore were reversed on fulfilment of export obligation. Closing balance on this account as at 31st March, 2020 is ` 195 crore.

25. REVENUE FROM OPERATIONS
DISAGGREGATED REVENUE
Refining
Petrochemicals
Oil & Gas
Others
Value of Sales
Income from Financial Services
Income from Other Services
Value of Services 
Total ^^

2019-20

2,34,687
1,12,726
1,093
522
3,49,028
616
1,236
1,852
3,50,880

(` in crore)

2018-19

2,46,036
1,35,516
1,992
571
3,84,115
597
789
1,386
3,85,501

^^ Net of GST
Revenue from contract with customers differ from the revenue as per contracted price due to factors such as taxes recovered, volume rebate, discounts, hedge etc. 

26.1 OTHER COMPREHENSIVE INCOME – ITEMS THAT WILL NOT BE RECLASSIFIED TO 

PROFIT AND LOSS
Remeasurement of Defined Benefit Plan
Equity Instruments through OCI
Total

26.2 OTHER COMPREHENSIVE INCOME – ITEMS THAT WILL BE RECLASSIFIED TO 

PROFIT AND LOSS
Government Securities
Debenture or Bonds
Debt Income Fund
Fixed Maturity Plan
Commodity Hedge
Cash Flow Hedge
Total

27. CHANGES IN INVENTORIES OF FINISHED GOODS, WORK-IN-PROGRESS AND 

STOCK-IN-TRADE
INVENTORIES (AT CLOSE)
Finished Goods/Stock-in-Trade
Work-in-Progress *

INVENTORIES (AT COMMENCEMENT)
Finished Goods/Stock-in-Trade
Work-in-Progress

Less: Capitalised during the year
Less: Exceptional Items (Refer Note 30.3)

2019-20

(` in crore)

2018-19

Total

* Excludes on transfer on completion of Projects.

26. OTHER INCOME
INTEREST
  Bank deposits
  Debt instruments
  Other Financial Assets measured at Amortised Cost
  Others (Previous Year ` 8,38,573)

DIVIDEND INCOME
OTHER NON-OPERATING INCOME
GAIN ON FINANCIAL ASSETS
  Realised Gain
  Unrealised Gain/(Loss)

Total

146
5,093
278
 -

1,666
586

127
10,502
67
203

1,886
 (170)

10,899
350
1,576

1,716

14,541

5,517
449
604

2,252

8,822

Above includes income from assets measured at Cost/Amortised Cost ` 7,435 crore (Previous Year ` 2,323 crore), income from assets measured at Fair Value 
Through Profit and Loss ` 1,514 crore (Previous Year ` 1,703 crore) and income from assets measured at Fair Value Through Other Comprehensive Income 
` 4,016 crore (Previous Year ` 4,192 crore).
278

28. EMPLOYEE BENEFITS EXPENSE

Salaries and Wages
Contribution to Provident Fund and Other Funds
Staff Welfare Expenses
Total

2019-20

 (128)
 (264)
 (392)

2019-20

 152
 (107)
 254
 166
 (1,491)
 (5,895)
 (6,921)

2019-20

10,918
3,115
14,033

13,246
6,450
19,696
448
5,138
14,110
77

2019-20

5,390
260
417
6,067

(` in crore)

2018-19

 (20)
76,912
76,892

(` in crore)

2018-19

 -
 (93)
 (1,002)
186
70
12
 (827)

(` in crore)

2018-19

13,246
6,450
19,696

10,932
5,601
16,533
131
 -
16,402
(3,294)

(` in crore)

2018-19

5,109
255
470
5,834

279

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview28.1 AS PER INDIAN ACCOUNTING STANDARD 19 “EMPLOYEE BENEFITS”, THE DISCLOSURES AS DEFINED ARE GIVEN BELOW: 

IV)  Expenses recognised during the year

Defined Contribution Plans
Contribution to Defined Contribution Plans, recognised as expense for the year is as under:

Particulars 

Employer’s Contribution to Provident Fund
Employer’s Contribution to Superannuation Fund
Employer’s Contribution to Pension Scheme

2019-20

136
12
58

(` in crore)

2018-19

137
12
55

 The Company’s Provident Fund is exempted under Section 17 of Employees’ Provident Fund and Miscellaneous Provisions Act, 1952.

Defined Benefit Plan

I)  Reconciliation of opening and closing balances of Defined Benefit Obligation

Particulars 

Defined Benefit Obligation at beginning of the year
Add: On Acquisition/Transfer
Current Service Cost
Interest Cost
Actuarial (Gain)/Loss
Benefits Paid*
Defined Benefit Obligation at end of the year

* Includes benefits of ₹ 73 crore (Previous Year ₹ Nil) by the Company

II)  Reconciliation of opening and closing balances of fair value of Plan Assets

(` in crore)

Gratuity  (Funded)

2019-20

2018-19

820
 -
45
66
117
 (78)
970

766
38
43
62
 (20)
 (69)
820

In Income Statement
Current Service Cost
Interest Cost
Return on Plan Assets
Net Cost

In Other Comprehensive Income
Actuarial (Gain)/Loss
Return On Plan Assets
Net (Income)/ Expense for the year recognised in OCI

V) 

Investment Details

GOI Securities
Insurance Policies
Others (including bank balances)

VI)  Actuarial Assumptions

(` in crore)

Mortality Table (IALM)

Fair value of Plan Assets at beginning of the year
Add: On Acquisition/ Transfer
Return on Plan Assets
Employer Contribution
Benefits Paid
Fair value of Plan Assets at end of the year

III)  Reconciliation of fair value of Assets and Obligations

Fair value of Plan Assets
Present value of Obligation
Amount recognised in Balance Sheet [Surplus/(Deficit)]

Gratuity (Funded)

2019-20

2018-19

820
 -
55
100
 (5)
970

766
38
22
63
 (69)
820

(` in crore)

Gratuity (Funded) 

As at 31st  
March, 2020

As at 31st  
March, 2019

970
970
 -

820
820
 -

Discount Rate (per annum)
Expected rate of return on Plan Assets (per annum)

Rate of escalation in Salary (per annum)

Rate of employee turnover (per annum)

 The estimates of rate of escalation in salary considered in actuarial valuation, take into account inflation, seniority, promotion and 
other relevant factors including supply and demand in the employment market. The above information is certified by the actuary.

The Expected Rate of Return on Plan Assets is determined considering several applicable factors, mainly the composition of Plan 
Assets held, assessed risks, historical results of return on Plan Assets and the Company’s policy for Plan Assets Management.

VII)   The expected contributions for Defined Benefit Plan for the next financial year will be in line with FY 2019-20.

(` in crore)

Gratuity (Funded) 

2019-20

2018-19

45
66
 (66)
45

 117
11
128

43
62
 (62)
43

 (20)
40
20

As at 31st March, 2020

As at 31st March, 2019

` in crore

% Invested

` in crore

% Invested

9
961
 -
970

0.92
99.08
 -
100.00

13
806
1
820

1.59
98.29
0.12
100.00

Gratuity (Funded)

2019-20

2006-08

(Ultimate)

6.84%
6.84%
4.00% p.a. for the 
next 2 years, 
6.00% p.a. 
thereafter
2%

2018-19

2006-08

(Ultimate)

8.10%
8.10%

6%

2%

280

281

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
VIII) Sensitivity Analysis

c)  Fair Value on the grant date

 Significant Actuarial Assumptions for the determination of the defined benefit obligation are discount rate, expected 
salary increase and employee turnover. The sensitivity analysis below, have been determined based on reasonably 
possible changes of the assumptions occurring at end of the reporting period, while holding all other assumptions 
constant. The result of Sensitivity analysis is given below:

Particulars

Change in rate of discounting (delta effect of +/- 0.5%)
Change in rate of salary increase (delta effect of +/- 0.5%)
Change in rate of employee turnover (delta effect of +/-0.5%)

(` in crore)

As at 31st March, 2020

As at 31st March, 2019

Decrease

Increase

Decrease

Increase

 26
 26
 2

 27
 27
 2

 22
 23
 4

 23
 24
 3

 These plans typically expose the Company to actuarial risks such as: Investment Risk, Interest Risk, Longevity Risk 
and Salary Risk.
Investment 
Risk
Interest Risk A decrease in the bond interest rate will increase the plan liability; however, this will be partially offset by an increase in 

The present value of the defined benefit plan liability is calculated using a discount rate which is determined by 
reference to market yields at the end of the reporting period on government bonds.

Longevity 
Risk

the return on the plan’s debt investments.
The present value of the defined benefit plan liability is calculated by reference to the best estimate of the mortality of 
plan participants both during and after their employment. An increase in the life expectancy of the plan participants will 
increase the plan’s liability.

Salary  
Risk

The present value of the defined plan liability is calculated by reference to the future salaries of plan participants. As 
such, an increase in the salary of the plan participants will increase the plan’s liability.

28.2  SHARE BASED PAYMENTS

a)  Scheme Details

 The Company has Employee Stock Option Scheme (ESOS – 2006) under which majority of the options have been granted  
at the exercise price of ` 321 (face value ` 10 each) to be vested from time to time on the basis of performance and other 
eligibility criteria.

Financial Year  
(Year of Grant)

Number of Options Outstanding

As at 31st 
March, 2020

As at 31st 
March, 2019

Financial  
Year of Vesting

Range of  
Exercise price (`)

Range of Fair value  
at Grant Date (`)

i)  Details of Employee Stock Options granted upto 31st March, 2015 but not vested as on 1st April, 2015
2006-07
1,63,136
2008-09
6,180
1,69,316
Sub-Total
ii)   Details of Employee Stock Options granted from 1st April, 2015 to 31st March, 2020
2015-16
2016-17
Sub-Total

2016-17 to 2019-20
2017-18 to 2020-21

2015-16
2015-16 & 2016-17

3,81,825
12,480
3,94,305

7,482
96,452
1,03,934

 -
60,224
60,224

321.00
322.30

154.90
156.20 - 164.90

443.70
548.00

127.30-173.20
149.80-204.50

 The fair value at grant date is determined using “Black Scholes Model” which takes into account the exercise price, term of the 
option, share price at grant date and expected price volatility of the underlying shares, expected dividend yield and the risk free 
interest rate for the term of the option.

 The model inputs for options granted during the year ended March 31, 2017 included as mentioned below. Further no new stock 
options were granted during FY 2019-20;
a)  Weighted average exercise price ` 1,096
b)  Grant date: 05.10.2016 & 10.10.2016
c)  Vesting year: 2017-18 to 2020-21 
d)  Share Price at grant date: ` 1,089 at 05.10.2016 & ` 1,096 at 10.10.2016
e)  Expected price volatility of Company’s share: 25.1% to 26.5%
f) 
g)  Risk free interest rate: 7 %

Expected dividend yield: 1.07%

The expected price volatility is based on the historic volatility (based on remaining life of the options). 

d)  Movement in share options during the year

As at 31st March, 2020

As at 31st March, 2019

Particulars

Balance at the beginning of the year
Exercised during the year
Expired / Lapsed during the year
Balance at the end of the year

Number of  
share options
4,98,239
 (2,67,439)
 (1,260)
2,29,540

Weighted average 
exercise price
366.82
355.21
321.00
380.59

7,86,812
 (2,86,573)
 (2,000)
4,98,239

Number of  
share options

Weighted average 
exercise price

Weighted average remaining contractual life of the share option outstanding at the end of year is 468 days (Previous Year 414 days).

29. FINANCE COSTS

Interest Expenses*
Interest on Lease Liabilities
Applicable loss on foreign currency transactions and translation
Total

* Net of Interest Capitalised of ` 4,054 crore (Previous Year ` 2,622 crore). 

2019-20

9,767
246
2,092
12,105

380.08
403.58
321.00
366.82

(` in crore)

2018-19

8,770
 -
981
9,751

Total

2,29,540

4,98,239

Exercise period will expire not later than five years from the date of vesting of options or such other period as may be decided by the Human 
Resources, Nomination and Remuneration Committee of the Board.

b)  Compensation expenses arising on account of the Share Based Payments

Expenses arising from equity – settled share-based payment transactions

Year ended  
31st March, 2020
0.28

(` in crore)
Year ended  
31st March, 2019
0.64

282

283

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
30. OTHER EXPENSES

MANUFACTURING EXPENSES
Stores, Chemicals and Packing Materials
Electric Power, Fuel and Water
Labour Processing, Production Royalty and Machinery Hire Charges
Repairs to Building
Repairs to Machinery
Exchange Difference (Net)
Excise Duty#
Lease Rent

SELLING AND DISTRIBUTION EXPENSES
Warehousing and Distribution Expenses
Sales Tax / VAT
Other Selling and Distribution Expenses

ESTABLISHMENT EXPENSES
Professional Fees
General Expenses
Rent
Insurance
Rates & Taxes
Other Repairs
Travelling Expenses
Payment to Auditors
Loss on Sale / Discard of Property, Plant and Equipments
Charity and Donations

Less: Transferred to Project Development Expenditure
Total

2019-20

5,210
13,759
685
122
1,258
178
189
23
21,424

6,581
856
601
8,038

601
1,702
79
939
942
512
159
31
196
1,107
6,268
2,383
33,347

(` in crore)

2018-19

6,344
15,723
1,017
126
1,328
126
159
16
24,839

6,493
872
970
8,335

462
1,453
90
1,045
1,113
511
249
22
37
935
5,917
2,446
36,645

#  Excise Duty shown under manufacturing expenditure represents the aggregate of Excise Duty borne by the Company and difference between Excise Duty on 

opening and closing stock of finished goods.

30.1 PAYMENT TO AUDITORS AS:

Particulars

(a)   Statutory Audit Fees
(b)   Tax Audit Fees
(c)   Certification and Consultation Fees
(d)   Cost Audit Fees
 Total

2019-20

21
1
8
1
31

(` in crore)

2018-19

18
1
2
1
22

 Certification and consultation fees primarily includes certification fees paid to auditors. Statute and regulation permit auditors to 
certify export/import documentation, quarterly filings, XBRL filings, transfer pricing and bond issuances among others.

30.2  CORPORATE SOCIAL RESPONSIBILITY (CSR)

(a) 

 CSR amount required to be spent as per Section 135 of the Companies Act, 2013 read with Schedule VII thereof by the Company 
during the year is ` 875 crore (Previous Year ` 811 crore).

(b)  Expenditure related to Corporate Social Responsibility is ` 909 crore (Previous Year ` 849 crore).

Particulars

Rural Transformation
Health
Education
Sports for Development
Disaster Response
Arts, Culture, Heritage and Urban Renewal
Total

2019-20

58
35
254
42
519
1
909

(` in crore)

2018-19

133
113
527
49
26
1
849

(c) 

 Out of note (b) above, ` 121 crore (Previous Year ` 289 crore) contributed to Reliance Foundation, ` 37 crore (Previous Year ` 41 
crore) to Reliance Foundation Youth Sports and ` 229 crore (Previous Year ` 476 crore) to Reliance Foundation Institution of 
Education and Research which are related parties.

30.3  EXCEPTIONAL ITEMS
(a)  COVID-19 has significant impact on business operations of the Company. Further, there is substantial drop in oil prices 

accompanied with unprecedented demand destruction. The Company based on its assessment has determined the impact of 
such exceptional circumstances on its financial statements and the same has been disclosed separately as ‘Exceptional Items’ of 
` 4,245 crore, net of taxes of ` 899 crore in the Statement of Profit and Loss for the year ended March 31, 2020. (also read with 
Note C (I) of Critical Accounting Judgements and Key sources of Estimation uncertainty above)

31. EARNINGS PER SHARE (EPS)

FACE VALUE PER EQUITY SHARE (`)
BASIC EARNINGS PER SHARE (`) – BEFORE EXCEPTIONAL ITEM
BASIC EARNINGS PER SHARE (`) – AFTER EXCEPTIONAL ITEM
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders  
(` in crore) – Before Exceptional Item
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders  
(` in crore) – After Exceptional Item
Weighted Average number of Equity Shares used as denominator for calculating Basic EPS
DILUTED EARNINGS PER SHARE (`) – BEFORE EXCEPTIONAL ITEM
DILUTED EARNINGS PER SHARE (`) – AFTER EXCEPTIONAL ITEM
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders  
(` in crore) – Before Exceptional Item
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders  
(` in crore) – After Exceptional Item
Weighted Average number of Equity Shares used as denominator for calculating Diluted EPS
RECONCILIATION OF WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING
Weighted Average number of Equity Shares used as denominator for calculating Basic EPS
Total Weighted Average Potential Equity Shares *
Weighted Average number of Equity Shares used as denominator for calculating Diluted EPS

* Dilutive impact of Employee Stock Option Scheme.

2019-20

2018-19

10
55.45
48.75

35,148

30,903

10
55.48
55.48

35,163

35,163

6,33,91,12,980
55.44
48.75

6,33,76,24,192
55.47
55.47

35,148

30,903

35,163

35,163

6,33,93,96,408

6,33,90,37,425

6,33,91,12,980
2,83,428
6,33,93,96,408

6,33,76,24,192
14,13,233
6,33,90,37,425

284

285

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
32.  RELATED PARTIES DISCLOSURES

As per Ind AS 24, the disclosures of transactions with the related parties are given below:

(I) 

 LIST OF RELATED PARTIES WHERE CONTROL EXISTS AND RELATIONSHIPS:

Sr. 
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47

Name of the Related Party

Relationship

ABC Cable Network Private Limited
Adhunik Cable Network Limited (Formerly Adhunik Cable Network Private Limited)
Adventure Marketing Private Limited#
AETN18 Media Private Limited#
Affinity Names Inc.
Affinity USA Inc.^
Ambika DEN Cable Network Private Limited
Amogh Broad Band Services Private Limited
Angel Cable Network Private Limited
Antique Communications Private Limited
Asteria Aerospace Private Limited^
Augment Cable Network Private Limited
Aurora Algea Inc.
Bali Den Cable Network Limited (Formerly Bali Den Cable Network Private Limited)
Bee Network and Communication Private Limited
Bhadohi DEN Entertainment Private Limited
Big Den Entertainment Private Limited
Binary Technology Transfers Private Limited
Blossom Entertainment Private Limited
Cab-i-Net Communications Private Limited
Channels India Network Private Limited
Chennai Cable Vision Network Private Limited
Colorful Media Private Limited#
Colosceum Media Private Limited#
Crystal Vision Media Private Limited
C-Square Info-Solutions Private Limited^
Den A.F. Communication Private Limited
Den Aman Entertainment Private Limited
DEN Ambey Cable Networks Private Limited
Den Ashu Cable Limited (Formerly Den Ashu Cable Private Limited)
DEN BCN Suncity Network Limited (Formerly DEN BCN Suncity Network Private Limited)
Den Bindra Network Private Limited
Den Broadband Private Limited
Den Budaun Cable Network Private Limited
Den Citi Channel Private Limited
Den Classic Cable TV Services Private Limited
DEN Crystal Vision Network Limited (Formerly DEN Crystal Vision Network Private Limited)
Den Digital Cable Network Private Limited
Den Discovery Digital Networks Private Limited
Den Elgee Cable Vision Private Limited
Den Enjoy Cable Networks Private Limited
Den Enjoy Navaratan Network Private Limited
DEN Enjoy SBNM Cable Network Private Limited
Den F K Cable TV Network Private Limited
Den Faction Communication System Private Limited
Den Fateh Marketing Private Limited
DEN Harsh Mann Cable Network Limited (Formerly DEN Harsh Mann Cable Network 
Private Limited)

Subsidiary

Sr. 
No.
48
49
50

51

52

53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77

78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95

Name of the Related Party

Relationship

Den Jai Ambey Vision Cable Private Limited
Den Kashi Cable Network Limited (Formerly Den Kashi Cable Network Private Limited)
Den Kattakada Telecasting And Cable Services Limited (Formerly Den Kattakada 
Telecasting And Cable Services Private Limited)
DEN Krishna Cable TV Network Limited (Formerly DEN Krishna Cable TV Network 
Private Limited)
Den Maa Sharda Vision Cable Networks Limited (Formerly Den Maa Sharda Vision 
Cable Networks Private Limited)
Den Mahendra Satellite Private Limited
Den Malabar Cable Vision Private Limited
DEN Malayalam Telenet Private Limited
Den MCN Cable Network Limited (Formerly Den MCN Cable Network Private Limited)
Den Mod Max Cable Network Private Limited
DENMTN Star Vision Networks Private Limited@
Den Nashik City Cable Network Private Limited
Den Networks Limited
DEN Patel Entertainment Network Private Limited
DEN Pawan Cable Network Limited (Formerly DEN Pawan Cable Network Private Limited)
Den Pradeep Cable Network Private Limited
DEN Prayag Cable Networks Limited (Formerly DEN Prayag Cable Networks Private Limited)
Den Premium Multilink Cable Network Private Limited
Den Prince Network Limited (Formerly Den Prince Network Private Limited)
Den Radiant Satellite Cable Network Private Limited
Den Rajkot City Communication Private Limited
Den Sahyog Cable Network Limited (Formerly Den Sahyog Cable Network Private Limited)
Den Sariga Communications Private Limited
Den Satellite Cable TV Network Private Limited
Den Saya Channel Network Limited (Formerly Den Saya Channel Network Private Limited)
Den Steel City Cable Network Private Limited
DEN STN Television Network Private Limited
Den Supreme Satellite Vision Private Limited
Den Varun Cable Network Limited (Formerly Den Varun Cable Network Private Limited)
Den VM Magic Entertainment Limited (Formerly Den VM Magic Entertainment  
Private Limited)
Den-Manoranjan Satellite Private Limited
Desire Cable Network Limited (Formerly Desire Cable Network Private Limited)
Devine Cable Network Private Limited
Digital18 Media Limited ^#
Disk Cable Network Private Limited
Divya Drishti Den Cable Network Private Limited
Drashti Cable Network Private Limited
Dronagiri Bokadvira East Infra Limited
Dronagiri Bokadvira North Infra Limited
Dronagiri Bokadvira South Infra Limited
Dronagiri Bokadvira West Infra Limited
Dronagiri Dongri East Infra Limited
Dronagiri Dongri North Infra Limited
Dronagiri Dongri South Infra Limited
Dronagiri Dongri West Infra Limited
Dronagiri Funde East Infra Limited
Dronagiri Funde North Infra Limited
Dronagiri Funde South Infra Limited

Subsidiary

# Control by Independent Media Trust of which RIL is the sole beneficiary.
^ Relationships established during the year.

286

# Control by Independent Media Trust of which RIL is the sole beneficiary.
^ Relationships established during the year.
@ Ceased to be related party.

287

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
Name of the Related Party

Dronagiri Navghar South First Infra Limited

Sr. 
No.
Dronagiri Funde West Infra Limited
96
Dronagiri Navghar East Infra Limited
97
Dronagiri Navghar North First Infra Limited
98
Dronagiri Navghar North Infra Limited
99
100 Dronagiri Navghar North Second Infra Limited
101
102 Dronagiri Navghar South Infra Limited
103 Dronagiri Navghar South Second Infra Limited
104 Dronagiri Navghar West Infra Limited
105 Dronagiri Pagote East Infra Limited
106 Dronagiri Pagote North First Infra Limited
107
Dronagiri Pagote North Infra Limited
108 Dronagiri Pagote North Second Infra Limited
109 Dronagiri Pagote South First Infra Limited
Dronagiri Pagote South Infra Limited
110
Dronagiri Pagote West Infra Limited
111
Dronagiri Panje East Infra Limited
112
Dronagiri Panje North Infra Limited
113
Dronagiri Panje South Infra Limited
114
Dronagiri Panje West Infra Limited
115
eDreams Edusoft Private Limited^
116
e-Eighteen.com Limited#
117
Ekta Entertainment Network Private Limited
118
Elite Cable Network Private Limited
119
Eminent Cable Network Private Limited
120
Ethane Crystal LLC@
121
Ethane Emerald LLC@
122
Ethane Opal LLC@
123
Ethane Pearl LLC@
124
Ethane Sapphire LLC@
125
Ethane Topaz LLC@
126
Fab Den Network Limited (Formerly Fab Den Network Private Limited)
127
Fortune (Baroda) Network Private Limited
128
Fun Cable Network Private Limited
129
Futuristic Media and Entertainment Private Limited ( Formerly Den Futuristic Cable 
130
Networks Private Limited)
Galaxy Den Media & Entertainment Private Limited

131
132 Gemini Cable Network Private Limited
Genesis Colors Limited
133
Genesis La Mode Private Limited
134
135 Genesis Luxury Fashion Private Limited
136 GLB Body Care Private Limited
137
GLF Lifestyle Brands Private Limited
138 Glimpse Communications Private Limited
139 GML India Fashion Private Limited
140 Grab A Grub Services Private Limited^
141
142 Hamleys (Franchising) Limited^
Hamleys Asia Limited^
143
144
Hamleys Global Holdings Limited^
145 Hamleys of London Limited^
146 Hamleys Toys (Ireland) Limited^

Greycells18 Media Limited#

# Control by Independent Media Trust of which RIL is the sole beneficiary.
^ Relationships established during the year.
@ Ceased to be related party.

288

Relationship

Subsidiary

Relationship

Subsidiary

Name of the Related Party

Hathway Digital Private Limited

Hathway Krishna Cable Private Limited

Hathway Bhawani Cabletel and Datacom Limited

Sr. 
No.
147
148 Hathway Broadband Private Limited
149 Hathway Cable and Datacom Limited
150 Hathway Cnet Private Limited
151
152 Hathway Enjoy Cable Network Private Limited
153 Hathway Gwalior Cable & Datacom Private Limited
154 Hathway Internet Satellite Private Limited
155 Hathway JMD Farukhabad Cable Network Private Limited
156 Hathway Kokan Crystal Cable Network Private Limited
157
158 Hathway Mantra Cable & Datacom Private Limited
159 Hathway Media Vision Private Limited
160 Hathway Mysore Cable Network Private Limited
161
Hathway Nashik Cable Network Private Limited
162 Hathway New Concept Cable & Datacom Private Limited
163 Hathway Software Developers Private Limited
164 Hathway Space Vision Cabletel Private Limited
165 Hathway United Cables Private Limited
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197

Ideal Cables Private Limited
IndiaCast Media Distribution Private Limited#
IndiaCast UK Limited#
IndiaCast US Limited#
Indiavidual Learning Private Limited
Indiawin Sports Private Limited
Indradhanush Cable Network Private Limited
Infomedia Press Limited#
ITV Interactive Media Private Limited
Jhankar Cable Network Private Limited
Jio Cable and Broadband Holdings Private Limited$
Jio Content Distribution Holdings Private Limited$
Jio Digital Cableco Private Limited$
Jio Digital Distribution Holdings Private Limited$
Jio Estonia OU
Jio Futuristic Digital Holdings Private Limited$
Jio Haptik Technologies Limited (Formerly Reliance Jio Digital Services Limited)
Jio Infrastructure Management Services Limited
Jio Internet Distribution Holdings Private Limited$
Jio Limited^
Jio Platforms Limited^
Jio Television Distribution Holdings Private Limited$
Kalamboli East Infra Limited
Kalamboli North First Infra Limited
Kalamboli North Infra Limited
Kalamboli North Second Infra Limited
Kalamboli North Third Infra Limited
Kalamboli South First Infra Limited
Kalamboli South Infra Limited
Kalamboli West Infra Limited
Kanhatech Solutions Limited
Kishna DEN Cable Networks Private Limited

# Control by Independent Media Trust of which RIL is the sole beneficiary.
^ Relationships established during the year.
$  Control by Digital Media Distribution Trust of which Reliance Content Distribution Limited is the sole beneficiary, which is a wholly-owned  

subsidiary of the Company.

289

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewName of the Related Party

Moneycontrol.Dot Com India Limited#

Liberty Media Vision Private Limited
Libra Cable Network Limited (Formerly Libra Cable Network Private Limited)

Sr. 
No.
198
199
200 Luvley Limited^
201 M Entertainments Private Limited
202 Mahadev Den Cable Network Private Limited
203 Mahavir Den Entertainment Private Limited
204 Maitri Cable Network Private Limited
205 Mansion Cable Network Private Limited
206 Marble Cable Network Private Limited
207 Media18 Distribution Services Limited^#
208 Meerut Cable Network Private Limited
209 Mindex 1 Limited
210 Model Economic Township Limited
211
212 Mountain Cable Network Limited (Formerly Mountain Cable Network Private Limited)
213 Multi Channel Cable Network Private Limited
214 Multi Star Cable Network Limited (Formerly Multi Star Cable Network Private Limited)
215 Multitrack Cable Network Private Limited
216 Nectar Entertainment Private Limited
Network18 Media & Investments Limited#
217
218 New Emerging World of Journalism Private Limited
219 NowFloats Technologies Private Limited^
220 Radiant Satellite (India) Private Limited
221
Radisys B.V.
222 Radisys Canada Inc.
223 Radisys Cayman Limited
224 Radisys Convedia (Ireland) Limited
225 Radisys Corporation
226 Radisys GmbH
227 Radisys India Private Limited
228 Radisys International LLC
229 Radisys International Singapore PTE. Limited
230 Radisys Poland sp. z o.o
231
232 Radisys Systems Equipment Trading (Shanghai) Co. Limited
233 Radisys Technologies (Shenzhen) Co., Limited
234 Radisys UK Limited
235 RB Holdings Private Limited#
236 RB Media Holdings Private Limited#
RB Mediasoft Private Limited#
237
238 Recron (Malaysia) Sdn Bhd
239 Reliance 4IR Realty Development Limited^
240 Reliance Ambit Trade Private Limited
241
242 Reliance BP Mobility Limited (Formerly Jio Information Solutions Limited)
243 Reliance Brands Holdings UK Limited ^
244 Reliance Brands Limited
245 Reliance Chemicals Limited@
246 Reliance Clothing India Private Limited
247
Reliance Commercial Dealers Limited
248 Reliance Comtrade Private Limited
249 Reliance Content Distribution Limited

Reliance Aromatics and Petrochemicals Limited@

Radisys Spain S.L.U.

# Control by Independent Media Trust of which RIL is the sole beneficiary.
^ Relationships established during the year.
@ Ceased to be related party.

290

Relationship

Subsidiary

Name of the Related Party

Reliance Gas Pipelines Limited

Reliance Eagleford Upstream GP LLC

Sr. 
No.
250 Reliance Corporate IT Park Limited
251
252 Reliance Eagleford Upstream Holding LP
253 Reliance Eagleford Upstream LLC
254 Reliance Eminent Trading & Commercial Private Limited
255 Reliance Energy and Project Development Limited@
256 Reliance Energy Generation and Distribution Limited
257 Reliance Ethane Holding Pte. Limited
258 Reliance Ethane Pipeline Limited^
259 Reliance Exploration & Production DMCC
260 Reliance GAS Lifestyle India Private Limited
261
262 Reliance Global Energy Services (Singapore) Pte. Limited
263 Reliance Global Energy Services Limited
264 Reliance Holding USA, Inc.
265 Reliance Industrial Investments and Holdings Limited
266 Reliance Industries (Middle East) DMCC
267 Reliance Industries Uruguay Petroquímica S.A.
268 Reliance Innovative Building Solutions Private Limited
269 Reliance Jio Global Resources LLC
270 Reliance Jio Infocomm Limited
Reliance Jio Infocomm Pte. Limited
271
272 Reliance Jio Infocomm UK Limited
273
274
275 Reliance Jio Messaging Services Limited
276 Reliance Lifestyle Holdings Limited@
277
278 Reliance Marcellus LLC
279 Reliance O2C Limited (Formerly Reliance Navi Mumbai Infra Limited)
280 Reliance Payment Solutions Limited
281
282 Reliance Petroleum Retail Limited^
283 Reliance Polyolefins Limited@
284 Reliance Progressive Traders Private Limited
285 Reliance Projects & Property Management Services Limited (Formerly Reliance Digital 

Reliance Jio Infocomm USA Inc.
Reliance Jio Media Limited

Reliance Petro Marketing Limited

Reliance Marcellus II LLC

Relationship

Subsidiary

Reliance Retail Ventures Limited

Platform & Project Services Limited)^
286 Reliance Prolific Commercial Private Limited
287 Reliance Prolific Traders Private Limited
288 Reliance Retail Finance Limited
289 Reliance Retail Insurance Broking Limited
290 Reliance Retail Limited
291
292 Reliance Services and Holdings Limited (Formerly Naroda Power Private Limited)@
293 Reliance Sibur Elastomers Private Limited
294 Reliance SMSL Limited
295 Reliance Strategic Business Ventures Limited^
296 Reliance Strategic Investments Limited
297 Reliance Universal Enterprises Limited@
298 Reliance Universal Traders Private Limited
299 Reliance Vantage Retail Limited
300 Reliance Ventures Limited
301

Reliance World Trade Private Limited@

^ Relationships established during the year.
@ Ceased to be related party.

291

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewRelationship

Subsidiary

Name of the Related Party

Sr. 
No.
302 Reliance-GrandOptical Private Limited
303 Reverie Language Technologies Private Limited^
304 Rhea Retail Private Limited@
305 RIL USA, Inc.
306 Roptonal Limited#
307 Rose Entertainment Private Limited
308 RP Chemicals (Malaysia) Sdn Bhd
309 RRB Mediasoft Private Limited#
310
311
312
313
314
315
316
317
318
319
320 Silverline Television Network Limited (Formerly Silverline Television Network  

Saavn Inc.
Saavn LLC
Saavn Media Private Limited
SankhyaSutra Labs Private Limited^
Sanmati DEN Cable TV Network Private Limited
Sanmati Entertainment Private Limited
Scrumpalicious Limited^
Shopsense Retail Technologies Private Limited^
Shree Sidhivinayak Cable Network Private Limited
Shri Kannan Departmental Store Private Limited^

Private Limited)
Sree Gokulam Starnet Communication Private Limited

Surajya Services Private Limited^
Surela Investment and Trading Limited

The Indian Film Combine Private Limited
Trident Entertainment Private Limited

321
322 Srishti Den Networks Limited (Formerly Srishti Den Networks Private Limited)
323
324
325 Tesseract Imaging Private Limited^
326 The Hamleys Group Limited^
327
328
329 TV18 Broadcast Limited#
330 Ulwe East Infra Limited
Ulwe North Infra Limited
331
332 Ulwe South Infra Limited
333 Ulwe Waterfront East Infra Limited
334 Ulwe Waterfront North Infra Limited
335 Ulwe Waterfront South Infra Limited
336 Ulwe Waterfront West Infra Limited
337 Ulwe West Infra Limited
338 United Cable Network (Digital) Limited (Formerly United Cable Network (Digital)  

Name of the Related Party

Football Sports Development Limited^
IMG Reliance Limited^

Sr. 
No.
353
354
355 India Gas Solutions Private Limited^
356 Jio Payments Bank Limited
357

Pipeline Management Services Private Limited (Formerly Rutvi Project Managers  
Private Limited)

358 Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal  

Company Limited)

Reliance Europe Limited

Shri Srikanth Venkatachari
Shri K. Sethuraman
Smt. Savithri Parekh
Smt. Nita M. Ambani

359 Indian Vaccines Corporation Limited
360 Jamnagar Utilities & Power Private Limited
361
362 Reliance Industrial Infrastructure Limited
Sikka Ports & Terminals Limited
363
364 Vadodara Enviro Channel Limited
365 Shri Mukesh D. Ambani
366 Shri Nikhil R. Meswani
367
Shri Hital R. Meswani
368 Shri P. M. S. Prasad
369 Shri Pawan Kumar Kapil
370 Shri Alok Agarwal
371
372
373
374
375 Dhirubhai Ambani Foundation
376 Hirachand Govardhandas Ambani Public Charitable Trust
377 HNH Trust and HNH Research Society
378
379
380 Reliance Foundation Institution of Education and Research
381
382 IPCL Employees Provident Fund Trust
383 Reliance Industries Limited Vadodara Units Employees Supernnuation Fund
384 RIL Vadodara Unit Employees Gratuity Fund
385 Reliance Employees Provident Fund Bombay
386 Reliance Industries Limited Staff Superannuation Scheme
Reliance Industries Limited Employees Gratuity Fund
387
IPCL Employees Gratuity Fund - Baulpur Unit
388

Jamnaben Hirachand Ambani Foundation
Reliance Foundation

Reliance Foundation Youth Sports

Private Limited)

Viacom18 Media (UK) Limited#

339 UTN Cable Communications Private Limited
340 VBS Digital Distribution Network Private Limited
341
342 Viacom 18 Media Private Limited#
343 Viacom18 US Inc.#
344 Victor Cable TV Network Private Limited
345 Vision India Network Private Limited
346 Watermark Infratech Private Limited#
347 Web18 Digital Services Limited^#
348 Win Cable and Datacom Private Limited
349 Digital Media Distribution Trust
350 Independent Media Trust
351 Network 18 Media Trust
352 Petroleum Trust@

# Control by Independent Media Trust of which RIL is the sole beneficiary.
^ Relationships established during the year.
@ Ceased to be related party.

292

Company/Subsidiary is a beneficiary

^ Relationships established during the year.

Relationship

Joint Venture

Associates

Key Managerial Personnel

Relative of Key Managerial Personnel

Enterprises over which  
Key Managerial Personnel are able to  
exercise significant influence

Post Employment Benefit

293

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewSubsidiaries/ 
Beneficiary

Associates/
Joint 
Venture

Key Managerial 
Personnel/ 
Relative

(` in crore)

Others

Total

Sr. 
No.

Nature of Transactions (Excluding Reimbursements)

Balances as at 31st March, 2020

Subsidiaries/ 
Beneficiary

Associates/
Joint 
Venture

Key Managerial 
Personnel/ 
Relative

(` in crore)

Others

Total

(II) 

 TRANSACTIONS DURING THE YEAR WITH RELATED PARTIES:

Sr. 
No.

1

2

3

4

5

6

7

8

9

Nature of Transactions (Excluding Reimbursements)

Purchase of Property, Plant and Equipment and Intangible Assets

Purchase / Subscription of Investments (Refer Note 2.3 and 2.4)

Sale / Redemption of Investments (Refer Note 2.3 and 2.4)

Net Loans and Advances, Deposits Given / (Returned)  
(Refer Note 2.4)

Net Advance Received

Transfer of Liabilities (Refer Note 40.1)

Revenue from Operations

Other Income

Sale of Property, Plant and Equipment

10 Purchases Goods / Services

11

Electric Power, Fuel and Water

12 Hire Charges

13

Employee Benefit Expense

14

Payment to Key Managerial Personnel/Relative

15

Sales and Distribution Expenses

16

Rent

17

Professional Fees

18 General Expenses#

19 Donations

20 Sale of Business (Through Slump Sale)

Note: Figures in italic represents Previous Year’s amounts.            
# Does not include sitting fees of Non- Executive Directors of ₹ 2 crore.

1,493
1,600
2,41,035
33,180
93,037
65,097
11,891
26,389
 (7,969)
 -
1,04,365
 -
26,783
31,688
3,659
2,157
 -
22
1,399
21,623
 -
 -
539
400
1,413
915
 -
 -
1
2
 -
 -
428
258
571
531
 -
 -
 -
77

155
213
350
70
 -
3,768
 (41)
 (25)
 -
 -
 -
 -
153
333
32
246
 -
1
1,578
1,447
4,898
5,140
119
869
 -
 -
 -
 -
2,184
2,066
11
10
30
33
15
13
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
110
101
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
3
3
 -
 -
 -
 -
 -
 -
 -
 -
566
506
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
462
851
 -
 -

1,648
1,813
2,41,385
33,250
93,037
68,865
11,850
26,364
 (7,969)

1,04,365
 -
26,936
32,021
3,694
2,406
 -
23
2,977
23,070
4,898
5,140
658
1,269
1,979
1,421
110
101
2,185
2,068
11
10
458
291
586
544
462
851
 -
77

1

2

3

4

5

6

7

8

9

Investments$

Trade Receivables*

Loans and Advances

Other Non-Current Assets

Deposits

Trade and Other Payables*

Other Non-Current Liabilities

Other Current Assets

Financial Guarantees

10 Performance Guarantees

11 Other Financial Liabilities - Current

2,72,515
1,23,863
461
1,855
57,243
35,028
 -
1,179
160
10,485
280
2,007
504
504
 -
85
27,711
84,508
1,986
1,801
7,969
 -

599
248
24
30
 -
 -
 -
 -
542
583
1,128
815
 -
 -
 -
 -
1,447
1,419
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
134
 -
 -
 -
 -
 -
 -
 -

2,73,114
1,24,111
485
1,885
57,243
35,028
 -
1,179
702
11,068
1,408
2,822
504
504
134
85
29,158
85,927
1,986
1,801
7,969
 -

Figures in italic represents Previous Year’s amounts.
$ Includes Investment in Saavn Media Private Limited of ` 654 crore from existing shareholders.
*Includes reimbursements.
(III)   DISCLOSURE IN RESPECT OF MAJOR RELATED PARTY TRANSACTIONS DURING THE YEAR:

Particulars

Relationship

2019-20

2018-19

(` in crore)

1

2

Purchase of Property Plant & Equipment and Intangible Assets
Subsidiary
Affinity Names Inc.
Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal Company Limited) Associate
Associate
Jamnagar Utilities & Power Private Limited
Reliance Corporate IT Park Limited
Subsidiary
Reliance Projects & Property Management Services Limited (Formerly Reliance Digital 
Platform & Project Services Limited)
Reliance Industrial Infrastructure Limited
Reliance Jio Infocomm Limited
Reliance Retail Limited
Reliance Sibur Elastomers Private Limited
Sikka Ports & Terminals Limited
Purchase / Subscription of Investments
Football Sports Development Limited ^
IMG Reliance Limited ^
India Gas Solutions Private Limited ^
Indiavidual Learning Private Limited
Indiawin Sports Private Limited
Reliance BP Mobility Limited (Formerly Jio Information Solutions Limited)

Associate
Subsidiary
Subsidiary
Subsidiary
Associate

Joint Venture
Joint Venture
Joint Venture
Subsidiary
Subsidiary
Subsidiary

Subsidiary

 -
 -
2
581

267

7
634
7
4
146

134
201
15
277
278
300

2
1
15
1,584

 -

14
 -
13
1
183

 -
 -
 -
327
 -
 -

295

294

^ Relationships established during the year.

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
Particulars

Relationship

2019-20

2018-19

(` in crore)

Joint Venture

Joint Venture
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

3

Subsidiary

Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

Jio Payments Bank Limited
Jio Platforms Limited ^ (Refer Note 2.3)
Radysis Corporation
Reliance 4IR Realty Development Limited ^ (Refer Note 2.4)
Reliance Commercial Dealers Limited
Reliance Content Distribution Limited
Reliance Projects & Property Management Services Limited ^ (Formerly Reliance Digital 
Platform & Project Services Limited) (Refer Note 2.4)
Reliance Energy Generation and Distribution Limited
Reliance Global Energy Services Limited
Reliance Industrial Investments and Holdings Limited
Reliance Industries (Middle East) DMCC
Reliance Industries Uruguay Petroquímica S.A.
Reliance Jio Infocomm Limited
Reliance Retail Ventures Limited
Reliance Sibur Elastomers Private Limited
Reliance Strategic Business Ventures Limited ^ (Refer Note 2.4)
Pipeline Management Services Private Limited(Formerly Rutvi Project Managers  
Private Limited)
Saavn Media Private Limited
Sale / Redemption of Investments
East West Pipeline Limited
Reliance Content Distribution Limited
Reliance Ethane Holding Pte Limited
Reliance Industrial Investments and Holdings Limited (Refer Note 2.4)
Reliance Jio Infocomm Limited (Refer Note 2.3)
Reliance Jio Messaging Services Limited
Net Loans and Advances, Deposits Given / (Returned)
Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal company Limited) Associate
Subsidiary
Jio Platforms Limited ^
Subsidiary
Reliance 4IR Realty Development Limited ^ (Refer Note 2.4)
Subsidiary
Reliance Commercial Dealers Limited
Subsidiary
Reliance Corporate IT Park Limited
Reliance Projects & Property Management Services Limited ^ (Formerly Reliance Digital 
Platform & Project Services Limited) (Refer Note 2.4)
Reliance Energy Generation and Distribution Limited
Reliance Gas Pipelines Limited
Reliance Industrial Investments and Holdings Limited (Refer Note 2.4)
Reliance Industries (Middle East) DMCC
Reliance Industries Uruguay Petroquímica S.A.
Reliance Jio Infocomm Limited
Reliance Sibur Elastomers Private Limited
Reliance Strategic Business Ventures Limited ^ (Refer Note 2.4)
Reliance Strategic Investments Limited
Reliance Ventures Limited
5 Net Advance Received

Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

Associate
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

Subsidiary

Subsidiary

4

 -
1,81,986
 -
17,613
25
89

32

5,341
 -
3,565
 -
 -
20,250
 -
213
10,323

 -

743

 -
27
18
28,542
64,450
 -

 (41)
11,002
1,648
 (80)
 (1,360)

10,793

 (242)
520
 (4,444)
 -
 -
 (9,194)
110
5,351
99
 (2,312)

70
 -
539
 -
 -
6,891

 -

2
23
19,238
5
1
 -
650
75
 -

1

5,429

3,768
 -
 -
 -
65,000
97

 (25)
 -
 -
 -
12,812

 -

242
150
2,238
 (5)
 (1)
 9,194
 -
 -
 584
 1,173

Jio Platforms Limited ^

^ Relationships established during the year.

Subsidiary

 (7,969)

 -

296

Particulars

 6  Transfer of Liabilities

Relationship

2019-20

2018-19

(` in crore)

7

Subsidiary

Joint Venture

Reliance Jio Infocomm Limited (Refer Note 40.1)
 Revenue from Operations
Associate
East West Pipeline Limited
E-Eighteen.Com Limited
Subsidiary
Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal Company Limited) Associate
Associate
Jamnagar Utilities & Power Private Limited
Jio Payments Bank Limited
Joint Venture
Pipeline Management Services Private Limited ^ (Formerly Rutvi Project Managers Private 
Limited)
Recron (Malaysia) Sdn. Bhd.
Reliance Commercial Dealers Limited
Reliance Corporate IT Park Limited
Reliance Projects & Property Management Services Limited ^ (Formerly Reliance Digital 
Platform & Project Services Limited)
Reliance Energy Generation and Distribution Limited
Reliance Gas Pipelines Limited
Reliance Global Energy Services (Singapore) Pte. Limited
Reliance Industrial Investments and Holdings Limited
Reliance Industries (Middle East) DMCC
Reliance Jio Infocomm Limited
Reliance Petro Marketing Limited
Reliance Retail Limited
Reliance Sibur Elastomers Private Limited
Reliance Strategic Investments Limited
RIL USA, Inc.
Sikka Ports & Terminals Limited
TV18 Broadcast Limited

Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Associate
Subsidiary

Subsidiary
Subsidiary
Subsidiary

Subsidiary

8 Other Income

Associate
East West Pipeline Limited
Subsidiary
E-Eighteen.Com Limited
Ethane Crystal LLC@
Subsidiary
Ethane Emerald LLC@
Subsidiary
Ethane Opal LLC@
Subsidiary
Ethane Pearl LLC@
Subsidiary
Ethane Sapphire LLC@
Subsidiary
Ethane Topaz LLC@
Subsidiary
Greycells18 Media Limited
Subsidiary
Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal Company Limited) Associate
India Gas Solutions Private Limited ^
Jamnagar Utilities & Power Private Limited
Jamnaben Hirachand Ambani Foundation
Jio Platforms Limited ^
Network18 Media & Investments Limited
Recron (Malaysia) Sdn. Bhd.
Reliance 4IR Realty Development Limited ^
Reliance Brands Limited
Reliance Commercial Dealers Limited

Joint Venture
Associate
Other
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

^ Relationships established during the year.
@ Ceased to be related party.

1,04,365

 -
1
3
126
1

4

1,540
16
291

567

 -
353
8,478
584
 -
39
13,981
38
379
63
450
19
1

 -
3
 -
 -
 -
 -
 -
 -
1
10
1
2
3
49
1
6
124
3
1

 -

 33
 -
 1
 278
 -

 -

 1,614
 12
 165

 -

 1
 1,412
 10,984
 1,192
 1,743
 166
 13,098
 34
 214
 244
 809
 19
 -

 229
 -
 1
 1
 1
 1
 1
 1
 1
 -
 -
 -
 3
 -
 1
 7
 -
 3
 -

297

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewParticulars

Relationship

2019-20

2018-19

Particulars

(` in crore)

Relationship

2019-20

2018-19

(` in crore)

Subsidiary

Subsidiary

Reliance Corporate IT Park Limited
Reliance Projects & Property Management Services Limited^ (Formerly Reliance Digital 
Platform & Project Services Limited)
Reliance Energy Generation and Distribution Limited
Reliance Ethane Holding Pte Limited
Reliance Europe Limited
Reliance Exploration & Production DMCC
Reliance Gas Pipelines Limited
Reliance Global Energy Services (Singapore) Pte. Limited
Reliance Holding USA, Inc.
Reliance Industrial Infrastructure Limited
Reliance Industrial Investments and Holdings Limited
Reliance Jio Infocomm Limited
Reliance Lifestyle Holdings Limited@
Reliance Retail Limited
Reliance Sibur Elastomers Private Limited
Reliance Strategic Business Ventures Limited ^
Reliance Ventures Limited
RIL USA, Inc.
Sikka Ports & Terminals Limited
TV18 Broadcast Limited
Sale of Property, Plant and Equipment
Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal Company Limited) Associate
Subsidiary
Reliance Sibur Elastomers Private Limited

Subsidiary
Subsidiary
Associate
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Associate
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Associate
Subsidiary

9

10 Purchases Goods / Services

Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal Company Limited) Associate
Subsidiary
IndiaCast Media Distribution Private Limited
Associate
Jamnagar Utilities & Power Private Limited
Subsidiary
Reliance Gas Pipelines Limited
Subsidiary
Reliance Global Energy Services (Singapore) Pte. Limited
Associate
Reliance Industrial Infrastructure Limited
Subsidiary
Reliance Industries (Middle East) DMCC
Subsidiary
Reliance Petro Marketing Limited
Subsidiary
Reliance Retail Limited
Subsidiary
Reliance Sibur Elastomers Private Limited
Associate
Sikka Ports & Terminals Limited
Electric Power, Fuel and Water
Jamnagar Utilities & Power Private Limited

Associate

11

823

486

30
297
16
3
26
4
236
2
974
368
1
8
4
196
9
2
1
4

 -
 -

162
 -
 -
91
92
21
1,195
2
17
1
1,395

 473

 -

 -
 -
 15
 -
 7
 2
 215
 2
 1,102
 246
 2
 -
 6
 -
 85
 5
 -
 -

 1
 22

 160
 11
 6
 1,453
 2
 21
 20,134
 1
 21
 -
 1,259

4,898

 5,140

18 General Expenses

12 Hire Charges

East West Pipeline Limited
Reliance Gas Pipelines Limited
Reliance Industrial Infrastructure Limited
Reliance Sibur Elastomers Private Limited
Sikka Ports & Terminals Limited
13 Employee Benefits Expense

HNH Trust and HNH Research Society
IPCL employees Provident fund Trust
Reliance Employees Provident Fund Bombay

^ Relationships established during the year.
@ Ceased to be related party.
* Also include employee contribution.

298

Associate
Subsidiary
Associate
Subsidiary
Associate

Other
Other*
Other*

 -
539
22
 -
97

10
124
320

 759
 399
 23
 1
 87

8
 109
 314

Reliance Commercial Dealers Limited
Reliance Global Energy Services (Singapore) Pte. Limited
Reliance Jio Infocomm Limited
Reliance Retail Limited
Sikka Ports & Terminals Limited
Vadodara Enviro Channel Limited

^ Relationships established during the year.
* Also include employee contribution.

Reliance Industries Limited Vadodara Unit Employees superannuation Fund
Reliance Industries Limited Employees Gratuity fund
Reliance Industries Limited Staff superannuation scheme
Reliance Corporate IT Park Limited
Reliance Projects & Property Management Services Limited ^ (Formerly Reliance Digital 
Platform & Project Services Limited)
Reliance Retail Limited

Other*
Other*
Other*
Subsidiary

Subsidiary

Subsidiary

14 Payment to Key Managerial Personnel / Relative

Shri Mukesh D. Ambani
Shri Nikhil R. Meswani
Shri Hital R. Meswani
Shri PMS Prasad
Shri Pawan Kumar Kapil
Shri Alok Agarwal
Shri Srikanth Venkatachari
Shri K. Sethuraman
Smt. Savithri Parekh
Smt. Nita M. Ambani

KMP
KMP
KMP
KMP
KMP
KMP
KMP
KMP
KMP
Relative of KMP

15 Sales and Distribution Expenses

Gujarat Chemical Port Limited (Formerly Gujarat Chemical Port Terminal Company Limited) Associate
IMG Reliance Limited ^
Reliance Payment Solutions Limited
Reliance Retail Limited
Sikka Ports & Terminals Limited

Joint Venture
Subsidiary
Subsidiary
Associate

16 Rent

Reliance Industrial Infrastructure Limited

17 Professional Fees

Reliance Corporate IT Park Limited
Reliance Projects & Property Management Services Limited ^ (Formerly Reliance Digital 
Platform & Project Services Limited)
Reliance Europe Limited
Reliance Gas Pipelines Limited
Reliance Industrial Infrastructure Limited
Reliance Industries (Middle East) DMCC
Reliance Industries Uruguay Petroquímica S.A.
Reliance Jio Infocomm Limited
Reliance Payment Solutions Limited

Associate

Subsidiary

Subsidiary

Associate
Subsidiary
Associate
Subsidiary
Subsidiary
Subsidiary
Subsidiary

Subsidiary
Subsidiary
Subsidiary
Subsidiary
Associate
Associate

1
100
11
947

428

38

15
24
24
11
4
12
14
3
2
1

65
1
1
 -
2,118

11

298

124

23
 -
7
1
2
 -
3

480
1
19
71
12
3

 1
 63
 11
 887

 -

 28

 15
 21
 21
 10
 4
 12
 14
2
 -
2

63
 -
1
1
2,003

10

251

 -

26
 -
7
1
2
2
3

429
 -
36
66
13
 -

299

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewRelationship

2019-20

2018-19

32.1 COMPENSATION OF KEY MANAGERIAL PERSONNEL

The compensation of directors and other member of Key Managerial Personnel during the year was as follows:

(` in crore)

Particulars

19 Donations

Hirachand Govardhandas Ambani Public Charitable Trust
Jamnaben Hirachand Ambani Foundation
Reliance Foundation
Reliance Foundation Institution of Education and Research
Reliance Foundation Youth Sports

20 Sale of Business (Through Slump Sale)
Reliance Corporate IT Park Limited

(IV)   BALANCES AS AT 31ST MARCH, 2020

Other
Other
Other
Other
Other

Subsidiary

Particulars

Relationship

1

2

3

Loans and Advances
Jio Platforms Limited ^
Reliance 4IR Realty Development Limited ^ (Refer Note 2.4)
Reliance Corporate IT Park Limited
Reliance Projects & Property Management Services Limited ^ (Formerly Reliance Digital 
Platform & Project Services Limited) (Refer Note 2.4)
Reliance Energy Generation and Distribution Limited
Reliance Gas Pipelines Limited
Reliance Industrial Investments and Holdings Limited (Refer Note 2.4)
Reliance Jio Infocomm Limited
Reliance Strategic Business Ventures Limited ^ (Refer Note 2.4)
Reliance Strategic Investments Limited
Reliance Sibur Elastomers Private Limited
Reliance Ventures Limited
Deposits
Gujarat Chemical Ports Limited (Formerly as Gujarat Chemical Port Terminal  
Company Limited)
Jamnagar Utilities & Power Private Limited
Reliance Commercial Dealers Limited
Reliance Corporate IT Park Limited
Reliance Jio Infocomm Limited
Sikka Ports & Terminals Limited
Financial Guarantees
Recron (Malaysia) Sdn. Bhd.
Reliance Europe Limited
Reliance Exploration & Production DMCC
Reliance Global Energy Services Limited
Reliance Global Energy Services (Singapore) Pte. Limited
Reliance Holding USA, Inc.
Reliance Industries (Middle East) DMCC
Reliance Jio Infocomm Limited
Reliance Sibur Elastomers Private Limited
RIL USA, Inc.

^ Relationships established during the year.

Subsidiary
Subsidiary
Subsidiary

Subsidiary

Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

Associate

Associate
Subsidiary
Subsidiary
Subsidiary
Associate

Subsidiary
Associate
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary
Subsidiary

6
66
124
229
37

 -

5
40
289
476
41

77

(` in crore)

As at  
31st March,  
2020

As at  
31st March,  
2019

11,002
1,648
14,751

10,793

 -
670
10,497
 -
5,351
2,420
110
 -

71

118
160
 -
 -
353

659
1,447
378
6
160
22,700
580
731
2,497
 -

 -
 -
5,867

 -

242
150
14,941
9,194
 -
2,322
 -
2,312

112

118
240
10,244
1
353

1,127
1,419
346
6
 -
20,747
531
59,036
2,282
433

  Short-term benefits

i 
ii    Post employment benefits
iii    Share based payments

2019-20

106
3
 -
109

(` in crore)

2018-19

94
3
2
99

33.1  DISCLOSURE OF THE COMPANY’S INTEREST IN OIL AND GAS JOINT ARRANGEMENTS (JOINT OPERATION):

Sr.  
No.

Name of the Fields in 
the Joint Ventures 

Company’s % 
 Interest

Partners and their Participating Interest (PI)

Country

1

Panna Mukta*

2019-20
 -

2018-19

30% BG Exploration & Production India Limited – 30% ;

Oil and Natural Gas Corporation Limited – 40%

2 Mid and South Tapti

30%

30% BG Exploration & Production India Limited – 30% ;

Oil and Natural Gas Corporation Limited – 40%

3
4
5
6

NEC - OSN - 97/2
KG - DWN - 98/3**
GS - OSN - 2000/1 ***
KG-UDWHP-2018/1

66.67% 66.67% BP Exploration (Alpha) Limited – 33.33%
60% BP Exploration (Alpha) Limited – 33.33%
66.67%
 -
90% Hardy Exploration and Production (India) Inc. – 10%
60%

 - BP Exploration (Alpha) Limited – 40%,

India

India

India
India
India
India

*   Panna Mukta Production sharing contract (“PSC”) expired on 21st December, 2019 and all assets and liabilities transferred to Government of India (“GOI”) 

Nominee i.e. ONGC.

**  Post default of Niko, GOI has approved revised PI (RIL 66.67% and BP 33.33%) in KGD6 effective from 29.08.2019 and accordingly PSC was amended.
*** Block GS-OSN-2000/1 has been surrendered to GOI w.e.f. 21st August, 2019.

33.2 QUANTITIES OF COMPANY’S INTEREST (ON GROSS BASIS) IN PROVED RESERVES AND PROVED DEVELOPED RESERVES:

Particulars

Oil:
Opening Balance
Revision of estimates
Production
Closing balance

Particulars

Gas:
Opening Balance
Revision of estimates
Production
Closing balance

Proved Reserves in India  
(Million MT*)

Proved Developed Reserves in 
India (Million MT*)

2019-20

2018-19

2019-20

2018-19

3.02
0.33
 (0.11)
3.24

3.39
 (0.18)
 (0.19)
3.02

0.10
0.01
 (0.11)
 -

0.26
0.03
 (0.19)
0.10

Proved Reserves in India  
(Million M3*)

Proved Developed Reserves in 
India (Million M3*)

2019-20

2018-19

2019-20

2018-19

55,239
4,274
 (987)
58,526

56,479
194
 (1,434)
55,239

9,961
251
 (987)
9,225

11,201
194
 (1,434)
9,961

*1 cubic meter (M3) = 35.315 cubic feet, 1 cubic feet = 1000 BTU and 1 MT = 7.5 bbl.

 The reserve estimates for producing fields are revised based on the performance of producing fields and with respect to discovered 
fields, the revision are based on the revised geological and reservoir simulation studies.

300

301

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
33.3  The Government of India (GOI), by its letters dated 

2nd May, 2012, 14th November, 2013, 10th July, 2014 
and 3rd June, 2016 has disallowed certain costs which 
the Production Sharing Contract “(PSC”), relating to 
Block KGDWN-98/3 entitles the Company to recover. 
The Company continues to maintain that a Contractor is 
entitled to recover all of its costs under the terms of the 
PSC and there are no provisions that entitle the GOI to 
disallow the recovery of any Contract Cost as defined in 
the PSC. The Company has already referred the issue 
to arbitration and communicated the same to GOI for 
resolution of disputes. The demand from the GOI of $ 165 
million (` 1,246 crore) being the Company’s share [total 
demand $ 247 million; (` 1,869 crore)] towards additional 
Profit Petroleum has been considered as contingent 
liability. The arbitration tribunal has scheduled the seventh 
procedural hearing in December 2020.

33.4 

(a)  GOI sent a notice to the KG D6 Contractor on 

(b) 

4th November, 2016 asking the Contractor to deposit 
approximately US$1.55 billion on account of alleged 
gas migration from ONGC’s blocks. RIL, as Operator, 
for and on behalf of all constituents of the Contractor, 
initiated arbitration proceedings against the GOI. The 
Arbitral Tribunal vide its Final Award dated 24th July, 
2018 upheld Contractor’s claims. GOI filed an Appeal on 
15th November, 2018 before the Hon’ble Delhi High Court, 
under Section 34 of the Arbitration Act, against the Final 
Award of the Arbitral Tribunal and the Appeal is currently 
pending adjudication before the Hon’ble Delhi High Court. 
The matter is listed for hearing on 16th July, 2020.

In supersession of Ministry’s Gazette Notification no. 
22011/3/2012-ONG.D.V. dated 10th January, 2014, the 
GOI notified the New Domestic natural Gas Pricing 
Guidelines 2014, the GOI has directed the Company 
to instruct customers to deposit differential revenue 
on gas sales from D1D3 field on account of the prices 
determined under the above guidelines converted to 
NCV basis and the prevailing price prior to 1st November 
2014 ($ 4.205 per MMBTU) to be credited to the gas pool 
account maintained by GAIL (India) Limited. The amount 
so deposited by customer in Gas pool Account is ` 295 
crore (net) as at 31st March, 2020 is disclosed under Other 
Non-Current Assets (Refer Note 4). Revenue has been 
recognised at the GOI notified prices in respect of gas 
quantities sold from D1D3 field from 1st November, 2014.

(c)  An arbitration was initiated by BG Exploration and 

Production India Limited and RIL (together the Claimants) 
against GOI on 16th December, 2010 under the PSCs 
for Panna – Mukta and Tapti blocks due to difference 
in interpretation of certain PSC provisions between 
Claimants and GOI. The Arbitral Tribunal by majority 
issued a final partial award (‘2016 FPA’), and separately, 
two dissenting opinions in the matter on 12th October, 
2016. Claimants challenged certain parts of the 2016 
FPA before the English Courts, which delivered its 

302

judgement on 16th April, 2018 and remitted one of 
the challenged issues back to the Arbitral Tribunal for 
reconsideration. The Arbitral Tribunal decided in favour 
of the Claimants in large part vide its final partial award 
dated 1st October, 2018 (‘2018 FPA’). GOI and Claimants 
filed an appeal before the English Commercial Court 
against this 2018 FPA. The English Commercial Court has 
rejected GOI’s challenges to 2018 Final Partial Award 
and upheld Claimants’ challenge that Arbitration Tribunal 
had jurisdiction over the limited issue and has remitted 
the issue back to the Arbitration Tribunal to be decided 
by 28th May, 2020 (or such later date as the parties may 
agree in writing or the Court may order). Claimants have 
filed an application before the Arbitral Tribunal seeking 
increase in the PSC Cost Recovery Limit and the same 
is pending. The arbitration hearings to hear the said 
application which was scheduled in March/April 2020 
have been rescheduled due to COVID-19. The Arbitration 
Tribunal is yet to schedule recomputation of accounts and 
the quantification phase of the arbitration, which will take 
place after determination of the Claimants’ request for an 
increase in the cost recovery limit under the PSCs.

GOI has also filed an execution petition before the 
Hon’ble Delhi High Court under Sections 47 and 49 of 
the Arbitration and Conciliation Act, 1996 and Section 151 
of the Civil Procedure Code, 1908 seeking enforcement 
and execution of the 2016 FPA. The Claimants content 
that GOI’s Execution Petition is not maintainable. GOI’s 
Execution Petition is currently sub judice. Claimants have 
also filed Application for Recall/Modification, challenging 
the Orders of Delhi High Court wherein Directors were 
directed to file Affidavits of Assets. The matter is listed on 
19th June, 2020 for hearing.

(d)  NTPC had filed a suit for specific performance of a 
contract for supply of natural gas by the Company 
before the Hon’ble Bombay High Court. The main issue 
in dispute is whether a valid, concluded and binding 
contract exists between the parties for supply of Natural 
Gas of 132 Trillion BTU annually for a period of 17 years. 
The matter is presently sub judice and the Company is 
of the view that NTPC’s claim lacks merit and no binding 
contract for supply of gas was executed between NTPC 
and the Company.

(e)  Due to Niko’s failure to pay the cash calls issued by 
the Company as Operator of KG D6 Block pursuant 
to the terms of the Joint Operating Agreement (JOA), 
the Company and BP issued a Notice of Withdrawal 
to Niko in terms of the JOA requiring Niko to withdraw 
from the KG D6 PSC and JOA. Thereafter, Niko initiated 
arbitration proceedings against the Company and BP 
on 19th December, 2018 and the arbitration tribunal has 
been constituted. Parties informed the Tribunal that they 
have entered into a settlement agreement to resolve 
the arbitration dispute and requested Tribunal to make a 
Consent Award. Tribunal is in the process of issuing the 
Final Award by Consent.

Considering the complexity of above issues, the Company is of the view that any attempt for quantification of possible exposure 
to the Company will have an effect of prejudicing Company’s legal position in the ongoing arbitration/litigations. Moreover, the 
Company considers above demand/disputes as remote. 

33.5   EXPLORATION FOR AND EVALUATION OF OIL AND GAS RESOURCES 

 The following financial information represents the amounts included in Intangible Assets under Development relating to activity 
associated with the exploration for and evaluation of oil and gas resources. 

Particulars

Exploration & Evaluation (E&E) Cost
Exploration Expenditure written off
Other Exploration Cost
Exploration Cost for the Year

Capital Expenditure on accrual Basis
Net Cash Used in Operating activity
Net Cash Used in investing activity

34. CONTINGENT LIABILITIES AND COMMITMENTS

(I)  CONTINGENT LIABILITIES

(A)  Claims against the Company/disputed liabilities not acknowledged as 

debts*

  (i)   In respect of Joint Ventures
  (ii)  In respect of Others

(B)  Guarantees

(i)    

 Guarantees to Banks and Financial Institutions against credit facilities 
extended to third parties and other Guarantees
-   

In respect of Others
(ii)   Performance Guarantees
In respect of Others

(iii) 

-   
 Outstanding Guarantees furnished to Banks and Financial Institutions 
including in respect of Letters of Credits
In respect of Joint Ventures
-   
In respect of Others
-   

(II) COMMITMENTS

(A)  Estimated amount of contracts remaining to be executed on capital account 

and not provided for:
(i)   
(ii)  

In respect of Joint Ventures
In respect of Others

(B)  Uncalled liability on shares and other investments partly paid

(C)  Other Commitments

(i)    Other Commitments – Investments

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

4
 -
4

 -
 -
 -

 -
2
2

 (63)
2
 (62)

2019-20

(` in crore)

2018-19

1,838
1,325

41,012

1,986

1,391
6,625

10,058
1,594
2,350

445

 1,252
 1,391

 90,927

 1,801

 1,254
 7,345

 3,599
 1,486
 2,350

 464

* The Company has been advised that the demand is likely to be either deleted or substantially reduced and accordingly no provision is considered necessary.

303

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(III) 

 The Income Tax Assessments of the Company have 
been completed up to Assessment Year 2016-17. The 
total outstanding demand upto AY 2016-17 is ` 48.40 
crore as on date. Based on the decisions of the Appellate 
authorities and the interpretations of other relevant 
provisions of the Income tax Act, the Company has been 
legally advised that the additional demand raised is 
likely to be either deleted or substantially reduced and 
accordingly no provision is considered necessary.

(IV)   The Securities and Exchange Board of India had passed 

an order under Section 11B of the Securities and Exchange 
Board of India Act, 1992 on March 24, 2017 on a show 
cause notice dated December 16, 2010 issued to the 
Company in the matter concerning trading in the shares 
of Reliance Petroleum Limited by the Company in the year 
2007, directing (i) disgorgement of ` 447 crore along with 
interest calculated at 12% per annum from November 29, 
2007 till date of payment and (ii) prohibiting the Company 
from dealing in equity derivatives in the Futures and 
Options segment of the stock exchanges, directly or 
indirectly for a period of one year from March 24, 2017. 
The Company filed an appeal against the said order 

before the Hon’ble SAT. The Hon’ble SAT has stayed the 
direction on disgorgement until the disposal of the appeal. 
The prohibition from dealing in equity derivatives in the 
Futures and Options segment expired on March 23, 2018. 
The appeal has been heard by the Hon’ble SAT and is 
reserved for judgement.

35.  CAPITAL MANAGEMENT

The Company adheres to a disciplined Capital Management 
framework in order to maintain a strong balance sheet. The 
main objectives are as follows:

a) 

b) 

c) 

d) 

 Maintain AAA rating domestically and investment grade 
rating internationally.

 Manage foreign exchange, interest rates and 
commodity price risk, and minimise the impact of market 
volatility on earnings.

 Diversify sources of financing and spread the maturity 
across tenure buckets in order to manage liquidity risk.

 Leverage optimally in order to maximise 
shareholder returns.

The Net Gearing Ratio at end of the reporting period was as follows:

Gross Debt
Cash and Marketable Securities
Net debt (A)
Total Equity (As per Balance Sheet) (B)
Net Gearing (A/B)

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

2,62,345
1,45,535
1,16,810
4,24,584
0.28

1,61,720
1,12,302
49,418
4,05,322
0.12

Cash & Marketable Securities include cash and equivalents of ` 8,443 crore (Previous Year ` 3,768 crore), current investments of ` 70,030 crore (Previous 
Year ` 59,640 crore), other marketable securities of ` 67,062 crore (Previous Year ` 48,894 crore) including investments in Jio Digital Fibre Private Limited 
and Reliance Jio Infratel Private Limited.

36.  FINANCIAL INSTRUMENTS

A.  FAIR VALUE MEASUREMENT HIERARCHY

Particulars

Financial Assets

At Amortised Cost
Investments*
Trade Receivables
Cash and Cash Equivalents
Loans
Other Financial Assets
At FVTPL
Investments
Other Financial Assets
At FVTOCI
Investments
Financial Liabilities

At Amortised Cost
Borrowings
Trade Payables
Other Financial Liabilities
At FVTPL
Other Financial Liabilities
At FVTOCI
Other Financial Liabilities

As at 31st March, 2020

As at 31st March, 2019

Carrying 
Amount

Level of input used in

Level 1

Level 2

Level 3

Carrying 
Amount

Level of input used in

Level 1

Level 2

Level 3

(` in crore)

40,189
7,483
8,443
59,376
6,167

-
-
-
-
-

-
-
-
-
-

-
-
-
-
-

57,178
12,110
3,768
36,682
16,324

-
-
-
-
-

-
-
-
-
-

-
-
-
-
-

29,949
9,933

3,359
-

25,735
9,933

855
-

32,831
803

4,662
-

16,441
803

11,728
-

1,45,852

66,455

1,487

77,910

1,17,563

37,611

2,161

77,791

2,62,345
71,048
85,346

5,316

562

-
-
-

-

-

-
-
-

5,316

562

-
-
-

-

-

1,61,720
88,241
21,117

2024

9

-
-
-

-

-

-
-
-

2024

9

-
-
-

-

-

* Exclude Group Company investments ` 2,73,113 crore (Previous Year ` 1,24,111 crore) measured at cost (Refer Note 2.1).

Reconciliation of fair value measurement of the investment categorised at level 3:

Particulars

Opening Balance
Addition during the year
Sale/Reduction during the year
Total Gain/(Loss)
Closing Balance

Line item in which gain/(loss) recognised

As at 31st March, 2020

As at 31st March, 2019

At FVTPL

At FVTOCI

At FVTPL

At FVTOCI

(` in crore)

11,728
605
11,478
 -
855

77,791
114
 -
5
77,910
Other 
Comprehensive 
Income – Items 
that will not be 
reclassified to  
Profit or Loss

 -
11,481
248
494
11,728
Other Income –  
` 246 crore 
realised;   
` 248 crore 
unrealised

13
621
 -
77,157
77,791
Other 
Comprehensive 
Income – Items 
that will not be 
reclassified to 
Profit or Loss

 The financial instruments are categorised into three levels based on the inputs used to arrive at fair value measurements as 
described below:

Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities;

 Level 2: Inputs other than the quoted prices included within Level 1 that are observable for the asset or liability, either directly or 
indirectly; and

Level 3: Inputs are based on unobservable market data.

304

305

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
Valuation Methodology

All financial instruments are initially recognised and 
subsequently re-measured at fair value as described below:

a) 

b) 

c) 

d) 

e) 

f) 

 The fair value of investment in quoted Equity Shares, 
Bonds, Government Securities, Treasury Bills, 
Certificate of Deposits and Mutual Funds is measured at 
quoted price or NAV.

 The fair value of Interest Rate Swaps is calculated as the 
present value of the estimated future cash flows based on 
observable yield curves.

 The fair value of Forward Foreign Exchange contracts and 
Currency Swaps is determined using forward exchange 
rates and yield curves at the balance sheet date.

 The fair value of Over-the-Counter Foreign Currency 
Option contracts is determined using the Black Scholes 
valuation model.

 Commodity derivative contracts are valued using available 
information in markets and quotations from exchange, 
brokers and price index developers.

 The fair value of level 3 instruments is valued using 
inputs based on information about market participants 
assumptions and other data that are available.

g) 

h) 

 The fair value of the remaining financial instruments is 
determined using discounted cash flow analysis.

 All foreign currency denominated assets and liabilities are 
translated using exchange rate at reporting date.

B.  FINANCIAL RISK MANAGEMENT

 The Company’s activities expose it to variety of 
financial risks: market risk, credit risk, interest rate risk 
and liquidity risk. Within the boundaries of approved 
Risk Management Policy framework the Company 
uses derivative instruments to manage the volatility of 
financial markets and minimise the adverse impact on its 
financial performance.

i)  Market Risk

a)  Foreign Currency Risk

 Foreign Currency Risk is the risk that the Fair 
Value or Future Cash Flows of an exposure 
will fluctuate because of changes in foreign 
currency rates. Exposures can arise on 
account of the various assets and liabilities 
which are denominated in currencies other 
than Indian Rupee.

 The following table shows foreign currency exposures in US Dollar, Euro and Japanese Yen on financial instruments at 
the end of the reporting period. The exposure to all other foreign currencies are not material.

(` in crore)

Particulars

Borrowings
Trade and Other Payables
Trade and Other Receivables
Derivatives
-  Forwards & Futures
-  Currency Swap
-  Options
Exposure

As at 31st March, 2020

As at 31st March, 2019

USD

1,25,212
77,663
 (11,499)

EUR

18,820
855
 (1,738)

JPY

10,717
17
 (7)

USD

79,540
76,814
 (9,257)

EUR

9,387
1,570
 (166)

JPY

2,401
 -
 (3)

 (52,219)
 (3,712)
 (3,620)
1,31,825

 (16,558)
 -
 (1,929)
 (550)

 (10,704)
 -
 -

 (17,865)
 775
 (3,987)
 23 1,26,020

 (10,504)
 -
 -
 287

 (2,375)
 -
 -
 23

Sensitivity analysis of 1% change in exchange rate at the end of reporting period net of hedges:* 

Foreign Currency Sensitivity

(` in crore)

Particulars

1% Depreciation in INR

Impact on Equity
Impact on P&L

Total

1% Appreciation in INR

Impact on Equity
Impact on P&L

Total

As at 31st March, 2020

As at 31st March, 2019

USD

EUR

JPY

USD

EUR

JPY

 (601)
 288
 (313)

601
 (288)
313

 (3)
 (11)
 (14)

 3
11
 14

 -
 -
 -

 -
 -
 -

 (753)
 94
 (659)

753
 (94)
659

6
 (9)
 (3)

 (6)
9
3

 -
 -
 -

 -
 -
 -

306

* Includes natural hedges arising from foreign currency denominated earnings, for which hedge accounting may be implemented.

b) 

Interest Rate Risk
 The Company is also exposed to interest rate risk, changes in interest rates will affect future cash flows or the fair 
values of its financial instruments, principally debt. The Company issues debt in a variety of currencies based on market 
opportunities and it uses derivatives to hedge interest rate exposures.

 The exposure of the Company’s borrowing and derivatives to interest rate changes at the end of the reporting period 
are as follows:

Interest Rate Exposure

(` in crore)

As at  
31st March, 2020

As at  
31st March, 2019

Particulars

Borrowings
Non-Current – Floating (includes Current Maturities)*
Non-Current – Fixed (includes Current Maturities)*
Current#
Total

Derivatives
Foreign Currency Interest Rate Swaps
-  Receive Fix
-  Pay Fix
Rupees Interest Rate Swaps
-  Receive Fix
-  Pay Fix
Currency Swaps
Bond Future – Short

*Include ` 1,835 crore (Previous Year ` 722 crore) as Prepaid Finance Charges. 
# Include ` 515 crore (Previous Year ` 192 crore) as Commercial Paper Discount.

1,24,647
88,257
51,791
2,64,695

-
51,452

3,925
6,125
3,712
400

57,988
65,357
39,289
1,62,634

1,729
1,066

5,850
7,015
775
184

(` in crore)

Particulars

Impact on Equity
Impact on P&L
Total Impact

ii)  Commodity Price Risk

Interest rate Sensitivity

As at 31st March, 2020

As at 31st March, 2019

Up Move
 (54)
 (506)
 (560)

Down Move
54
506
560

Up Move
 (197)
 (318)
 (515)

Down Move
197
318
515

 Commodity price risk arises due to fluctuation in prices of crude oil, other feed stock and products. The company has 
a risk management framework aimed at prudently managing the risk arising from the volatility in commodity prices 
and freight costs.

 The Company’s commodity risk is managed centrally through well-established trading operations and control processes. In 
accordance with the risk management policy, the Company enters into various transactions using derivatives and uses over-
the-counter as well as Exchange Traded Futures, Options and Swap contracts to hedge its commodity and freight exposure.

iii) 

 Credit Risk
 Credit risk is the risk that a customer or counterparty to a financial instrument fails to perform or pay the amounts due 
causing financial loss to the Company. Credit risk arises from company’s activities in investments, dealing in derivatives, 
receivables from customers and other financial instruments. The Company ensures that sales of products are made to 
customers with appropriate creditworthiness. Investment and other market exposures are managed against counterparty 
exposure limits. Credit information is regularly shared between businesses and finance function, with a framework in place to 
quickly identify, respond and recognise cases of credit deterioration.

 The company has a prudent and conservative process for managing its credit risk arising in the course of its business 
activities. Credit risk is actively managed through Letters of Credit, Bank Guarantees, advance payments and factoring & 
forfaiting without recourse to the Company. The company restricts its fixed income investments in liquid securities carrying 
high credit rating.

307

Foreign Currency Exposure

 Sensitivity analysis of 1% change in Interest rate:

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
iv)  Liquidity Risk

D.  HEDGE ACCOUNTING

 Liquidity risk arises from the Company’s inability to meet its cash flow commitments on the due date. The company maintains 
sufficient stock of cash, marketable securities and committed credit facilities. The company accesses global and local 
financial markets to meet its liquidity requirements. It uses a range of products and a mix of currencies to ensure efficient 
funding from across well-diversified markets and investor pools. Treasury monitors rolling forecasts of the Company’s cash 
flow position and ensures that the Company is able to meet its financial obligation at all times including contingencies.

 The company’s liquidity is managed centrally with operating units forecasting their cash and liquidity requirements. Treasury 
pools the cash surpluses from across the different operating units and then arranges to either fund the net deficit or invest 
the net surplus in in a range of short-dated, secure and liquid instruments including short-term bank deposits, money market 
funds, reverse repos and similar instruments. The portfolio of these investments is diversified to avoid concentration risk in 
any one instrument or counterparty.

Particulars ^

Borrowings
Non-Current *
Current#
Total
Lease Liabilities (Gross)
Derivative Liabilities
Forwards
Options
Currency Swaps
Interest Rate Swaps
Total

^ Does not include Trade Payables (Current) ` 71,048 crore.
* Include ` 1,835 crore as Prepaid Financial Charges.
# Include ` 515 crore of Commercial Paper Discount.

Maturity Profile as at 31st  March, 2020

Below  
3 Months

3-6  
Months

6-12 
Months

1-3 
Years

3-5 
Years

Above 
5 Years

Total

(` in crore)

9,751
44,663
54,414
87

3,478
31
320
3
3,832

12,319
703
13,022
87

10,570
6425
16,995
165

58,895
-
58,895
592

67,580
-
67,580
552

53,789
-
53,789
5,129

2,12,904
51,791
2,64,695
6,612

122
-
240
1
363

119
-
415
342
876

75
-
-
47
122

-
-
-
122
122

-
-
-
-
-

3,794
31
975
515
5,315

(` in crore)

Particulars ^

Borrowings
Non-Current *
Current#
Total
Derivative Liabilities
Forwards
Options
Currency Swaps
Interest Rate Swaps
Total

Maturity Profile as at 31st March, 2019

Below  
3 Months

3-6  
Months

6-12 
Months

1-3 
Years

3-5 
Years

Above 
5 Years

Total

574
39,286
39,860

758
53
-
1
812

1,531
3
1,534

505
-
-
1
506

2,583
-
2,583

50,381
-
50,381

27,329
-
27,329

40,947
-
40,947

1,23,345
39,289
1,62,634

266
-
-
6
272

-
-
252
53
305

1
-
-
137
138

-
-
-
-
-

1,530
53
252
198
2,033

^ Does not include Trade Payables (Current) ` 88,241 crore.
* Include ` 722 crore as Prepaid Financial Charges.
# Include ` 192 crore of Commercial Paper Discount.

C.  RECLASSIFICATION

 The Company has reclassified certain non-derivative financial assets on 1st day of July, 2018 from fair value through profit and 
loss (FVTPL) to fair value through other comprehensive income (FVTOCI) on account of its business model change.

 Cost and Fair value of reclassified assets as on reporting date is ` 10,301 crore (Previous Year ` 18,722 crore) and ` 12,112 crore 
(Previous Year ` 20,059 crore) respectively. Effective interest rate for the year is 7.90% per annum (Previous Year 7.54% per 
annum). Interest revenue recognised during the period ` 814 crore (Previous Year ` 1,060 crore).

 Change in fair value gain /(loss) of ` 225 crore (Previous Year ` 277 crore) that would have been recognised in profit and loss 
during the reporting period if the financial assets had not been reclassified.

Refer Note 2 and 6.

308

 The company’s business objective includes safe-guarding its earnings against adverse price movements of crude oil and other 
feedstock, refined products, freight costs as well as foreign exchange and interest rates. The Company has adopted a structured 
risk management policy to hedge all these risks within an acceptable risk limit and an approved hedge accounting framework 
which allows for Fair Value and Cash Flow hedges. Hedging instruments include exchange traded futures and options, over-the-
counter swaps, forwards and options as well as non-derivative instruments to achieve this objective. The table below shows the 
position of hedging instruments and hedged items as on the balance sheet date.

Disclosure of effect of Hedge Accounting: 
A.  Fair Value Hedge

Hedging Instruments

Nominal 
Value

Quantity 
(Kbbl)

Carrying Amount
Assets

Liabilities

Changes  
in Fair Value

Hedge  
Maturity

(` in crore)
Line Item in 
Balance Sheet

-

-

-

-

-

-

-

38,468

5,65,932

5,708

3,214

1,213

April 2020 to 
December 2023

Other Financial 
Assets / Liabilities

480

 -

 -

37

(37)

April 2019 to 
December 2019

Other Financial 
Liabilities

39,048

3,57,970

612

393

132

April 2019 to 
December 2021

Other Financial 
Assets / Liabilities

Particulars

As at 31st March, 2020

Foreign Currency Risk
Foreign Currency Risk 
Component – Forwards
Commodity Price Risk
Derivative Contracts

As at 31st March, 2019

Foreign Currency Risk
Foreign Currency Risk 
Component-Forwards
Commodity Price Risk
Derivative Contracts

Hedged Items

Particulars

As at 31st March, 2020

Foreign Currency Risk
Import Firm Commitments
Commodity Price Risk
Firm Commitments for purchase of feedstock 
and freight
Firm Commitments for sale of products
Inventories
As at 31st March, 2019
Foreign Currency Risk
Import Firm Commitments
Commodity Price Risk
Firm Commitments for purchase of feedstock 
and freight
Firm Commitments for sale of products
Inventories

Carrying Amount
Assets

Liabilities

Changes  
in Fair Value

(` in crore)

Line Item in Balance Sheet

-

3,214

 -
6,706

37

131

-
3,324

-

116

3,141
 -

-

198

414
-

-

3,069

Other Current Assets / Liabilities

 (3,134)
 (1,148)

37

20

 (414)
262

Other Current Assets
Inventories

Other Current Assets

Other Current Assets / Liabilities

Other Current Assets
Inventories

309

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
B.  Cash Flow Hedge

Hedging Instruments

Particulars

As at 31st March, 2020
Foreign Currency Risk
Foreign Currency Risk 
Component – Trade Payables
Foreign Currency Risk 
Component – Borrowings

Interest Rate Risk
Interest Rate Swaps

As at 31st March, 2019
Foreign Currency Risk
Foreign Currency Risk 
Component – Trade Payables

Hedged Items

Particulars

As at 31st March, 2020
Foreign Currency Risk
Highly Probable Forecasted 
Exports
Interest Rate Risk
Borrowings
As at 31st March, 2019
Foreign Currency Risk
Highly Probable Forecasted 
Exports

C.  Movement in Cash Flow Hedge

Nominal 
Value

Carrying Amount
Assets

Liabilities

Changes in 
Fair Value

Hedge  
Maturity

48,694

18,491

49,931

20,759

-

-

-

-

52,966

 (4,272)

19,384

 (893)

405

 (405)

April 2020 to 
December 2021
April 2020 to 
September 
2022

March 2021 to 
March 2025

20,747

12

April 2019 to 
December 2019

(` in crore)
Line Item in  
Balance Sheet

Trade Payables

Borrowings

Other Financial 
Liabilities

Trade Payable

(` in crore)

Nominal 
Value

Changes in Fair Value

Hedge  
Reserve

Line Item in Balance Sheet

67,184

5,165

 (5,165)

Other Equity

39.    DETAILS OF RESEARCH AND DEVELOPMENT EXPENDITURE

Sr. 
No.

Particulars

Capital
Revenue

a)
b)
Total

2019-20

1,244
1,294
2,538

(` in crore)

2018-19

1,286
1,091
2,377

40.  SIGNIFICANT ARRANGEMENTS DURING THE YEAR

40.1 TRANSFER OF LIABILITIES FROM RELIANCE JIO INFOCOMM LIMITED (RJIL)

 Pursuant to the Scheme of Arrangement amongst RJIL and certain class of its creditors, approved by the Hon’ble National 
Company Law Tribunal, Ahmedabad bench vide order dated March 13, 2020, certain liabilities of ` 1,04,365 crore have stood 
transferred to RIL with an equal amount of consideration and the same has been recognised in financial statements with effect 
from appointed date i.e. December 16, 2019.

40.2  SCHEME OF AMALGAMATION OF RELIANCE HOLDING USA INC., RELIANCE ENERGY GENERATION AND DISTRIBUTION 

LIMITED WITH THE COMPANY

 The Board of Directors of the Company at its meeting held on 19th July, 2019 has approved the Scheme of Amalgamation of 
Reliance Holding USA Inc. (RHUSA), Reliance Energy Generation and Distribution Limited (REGDPL) with the Company (the 
Scheme), which inter alia provides for merger of RHUSA with REGDL and merger of REGDL with the Company under Sections 
230 to 232 read with Section 234 and other applicable provisions of the Companies Act, 2013 and Section 18-209 of the 
Delaware Limited Liability Company Act.

 The Company has filed above Scheme with the Hon’ble National Company Law Tribunal, Mumbai Bench, for their approval on 
April 29, 2020.

49,931

20,759

405

 (12)

 (718)

Other Equity

The Board of Directors have recommended dividend of ` 6.5 per fully paid up equity share of ` 10/- each for the financial year 2019-20.

41.  EVENTS AFTER THE REPORTING PERIOD

12

Other Equity

43.  APPROVAL OF FINANCIAL STATEMENTS

The financial statements were approved for issue by the Board of Directors on April 30, 2020.

42.  The figures for the corresponding previous year have been regrouped/reclassified wherever necessary, to make them comparable.

Particulars

2019-20

2018-19

Line Item in Balance Sheet/Statement of 
Profit and Loss

(` in crore)

At the beginning of the year
Gain/(loss) recognised in other comprehensive income 
during the year
Amount reclassified to Profit and Loss during the year
At the end of the year

12
 (6,264)

369
 (5,883)

-
 (1,743)

Items that will be reclassified to Profit or 
Loss
1,755 Value of Sale

12 Other Comprehensive Income

Sr. 
No.
1
2

3
4

37.  As per Ind AS 108 – “Operating Segment”, segment information has been provided under the Notes to Consolidated 

Financial Statements.

38.   DETAILS OF LOANS GIVEN, INVESTMENTS MADE AND GUARANTEE GIVEN COVERED U/S 186 (4)  

OF THE COMPANIES ACT, 2013.
Loans given and Investments made are given under the respective heads.

Corporate Guarantees given by the Company in respect of loans as at 31st March, 2020

Sr. 
No.

Particulars

1
2
3
4
5
6
7
8

Reliance Global Energy Services Limited
Reliance Holding USA, Inc.
Reliance Industries (Middle East) DMCC
Reliance Jio Infocomm Limited
Reliance Sibur Elastomers Private Limited
Reliance Jio Infratel Private Limited
Jio Digital Fibre Private limited
RIL USA, Inc.

All the above Corporate Guarantees have been given for business purpose.

310

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

7
22,700
1,372
-
2,497
9,094
3,260
662

6
20,747
1,391
44,251
2,282
5,500
-
605

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

311

STANDALONENotesto the Standalone Financial Statements for the year ended 31st March, 2020Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Financial 
Statements

Independent Auditors’ Report on Financial Statements

Balance Sheet

Statement of Profit and Loss

Statement of Changes in Equity

Cash Flow Statement

Notes to the Financial Statements

313

326

327

328

330

332

Note

1

2

3

Property, Plant and Equipment, Other Intangible 
Assets, Capital Work-In-Progress and Intangible 
Assets Under Development

Investments – Non-Current

Loans – Non-Current

4 Deferred Tax

5 Other Non-Current Assets

6

7

8

Inventories

Investments – Current

Trade Receivables

9 Cash and Cash Equivalents

10 Other Financial Assets – Current

11 Other Current Assets

12 Taxation

13 Share Capital

14 Other Equity

15 Borrowings – Non-Current

16 Other Financial Liabilities – Non-Current

17 Deferred Payment Liabilities

18 Provisions – Non-Current

19 Borrowings – Current

20 Other Financial Liabilities – Current

21 Other Current Liabilities

22 Provisions – Current

23 Revenue From Operations

24 Other Income

25 Changes in Inventories of Finished Goods, 
Work-In-Progress and Stock-In-Trade

26 Employee Benefits Expense

27 Finance Costs

28 Other Expenses

29 Earnings Per Share (EPS)

30 Related Parties Disclosures

31 Oil & Gas Disclosures

32 Contingent Liabilities and Commitments

33 Capital Management

34 Financial Instruments

35 Segment Information

36 Enterprises Consolidated as Subsidiary in 

Accordance with Indian Accounting Standard 110 – 
Consolidated Financial Statements

37 Significant Enterprises Consolidated as Associates 
and Joint Ventures in Accordance with Indian 
Accounting Standard 28 – Investments in Associates 
and Joint Ventures

38 Additional Information, as Required Under Schedule 
III to The Companies Act, 2013, Of Enterprises 
Consolidated as Subsidiary / Associates / Joint 
Ventures

39 Assets and Liabilities Classified as Held For Sale

40 Events after the Reporting Period

343

344

350

350

351

351

352

352

352

353

353

353

354

355

356

358

359

359

359

360

360

360

361

361

362

362

366

366

367

368

377

380

380

381

387

389

396

399

409

409

Independent Auditors’ Report

TO THE MEMBERS OF RELIANCE INDUSTRIES 
LIMITED
REPORT ON THE AUDIT OF THE CONSOLIDATED 
FINANCIAL STATEMENTS

OPINION
We have audited the accompanying Consolidated Financial 
Statements of Reliance Industries Limited which includes joint 
operations (hereinafter referred to as “the Holding Company”), its 
subsidiaries (the Holding Company and its subsidiaries together 
referred to as “the Group”) its associates and joint ventures 
comprising of the consolidated Balance sheet as at March 31, 
2020, the consolidated Statement of Profit and Loss, including 
other comprehensive income, the consolidated Cash Flow 
Statement and the consolidated Statement of Changes in Equity 
for the year then ended, and notes to the Consolidated Financial 
Statements, including a summary of significant accounting policies 
and other explanatory information (hereinafter referred to as “the 
Consolidated Financial Statements”).

In our opinion and to the best of our information and according to 
the explanations given to us and based on the consideration of 
reports of other auditors on separate financial statements and on 
the other financial information of the subsidiaries, associates and 
joint ventures, the aforesaid Consolidated Financial Statements 
give the information required by the Companies Act, 2013, as 
amended (“the Act”) in the manner so required and give a true and 
fair view in conformity with the accounting principles generally 
accepted in India, of the consolidated state of affairs of the Group, 
its associates and joint ventures as at March 31, 2020, their 
consolidated profit including other comprehensive income, their 
consolidated cash flows and the consolidated statement of changes 
in equity for the year ended on that date.

BASIS FOR OPINION
We conducted our audit of the Consolidated Financial Statements 
in accordance with the Standards on Auditing (SAs), as specified 
under Section 143(10) of the Act. Our responsibilities under those 
Standards are further described in the ‘Auditors’ Responsibilities 
for the Audit of the Consolidated Financial Statements’ section 
of our report. We are independent of the Group, its associates 
and joint ventures in accordance with the ‘Code of Ethics’ issued 

Key audit matter
A.  Capitalisation of property, plant and equipment
During the year ended March 31, 2020, the Holding Company has 
incurred significant capital expenditure. Further, out of the total additions 
to property, plant and equipment of ` 1,13,300 crore of the Holding 
Company in the current year, significant part of the capitalisation 
pertains to the Gasification project, including modification of power plant 
equipments i.e. Gas Turbines, Auxiliary Boilers, HRSGs, Process Furnaces, 
etc. to make them compatible to multiple feedstock, including those 
received from petcoke gasifier. All units of the gasification complex and 
related integrated projects have been successfully commissioned and 
capitalised during the year.

by the Institute of Chartered Accountants of India together with 
the ethical requirements that are relevant to our audit of the 
financial statements under the provisions of the Act and the Rules 
thereunder, and we have fulfilled our other ethical responsibilities 
in accordance with these requirements and the Code of Ethics. 
We believe that the audit evidence we have obtained is sufficient 
and appropriate to provide a basis for our audit opinion on the 
Consolidated Financial Statements.

EMPHASIS OF MATTER
We draw attention to Note 1.8 of the Consolidated Financial 
Statements in respect of Composite Scheme of arrangement 
approved by National Company Law Tribunal, Ahmedabad during 
the year. As per the Scheme, the Group has accounted the fair 
valuation impact of ` 38 crore to its retained earnings relating 
to intangible assets under development, overriding the Indian 
Accounting Standards. Our opinion is not modified in respect 
of this matter.

KEY AUDIT MATTERS
Key audit matters are those matters that, in our professional 
judgement, were of most significance in our audit of the 
Consolidated Financial Statements for the financial year ended 
March 31, 2020. These matters were addressed in the context of 
our audit of the Consolidated Financial Statements as a whole, and 
in forming our opinion thereon, and we do not provide a separate 
opinion on these matters. For each matter below, our description of 
how our audit addressed the matter is provided in that context.

We have determined the matters described below to be the key 
audit matters to be communicated in our report. We have fulfilled 
the responsibilities described in the Auditors’ responsibilities for 
the audit of the Consolidated Financial Statements section of our 
report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond 
to our assessment of the risks of material misstatement of the 
Consolidated Financial Statements. The results of audit procedures 
performed by us and by other auditors of components not audited 
by us, as reported by them in their audit reports furnished to us 
by the management, including those procedures performed to 
address the matters below, provide the basis for our audit opinion 
on the accompanying Consolidated Financial Statements. 

How our audit addressed the key audit matter

Our audit procedures included and were not limited to the following:

• Performed walk-through of the capitalisation process and tested the 
design and operating effectiveness of the controls in the process.

• Assessed the nature of the additions made to property, plant and 

equipment and capital work-in-progress on a test check basis to test 
that they meet the recognition criteria as set out in para 16 to 22 of 
Ind AS 16, including any such costs incurred specifically for trial run.

• Assessed that the borrowing cost capitalised (including foreign 
exchange loss to the extent it is considered as an adjustment to 
interest cost) is in accordance with the accounting policy of the 
Holding Company.

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Key audit matter
Significant level of judgement is involved to ensure that the aforesaid 
capital expenditure/additions meet the recognition criteria of Ind AS 16 – 
Property, Plant and Equipment, specifically in relation to determination of 
trial run period and costs associated with trial runs for it to be ready for 
intended use.

As a result, the aforesaid matter was determined to be a key audit matter.

The auditors of Reliance Jio Infocomm Limited (‘RJIL’), a subsidiary of the 
Holding Company, have reported a key audit matter on capitalisation 
of property plant and equipment/intangible assets and amortisation/
depreciation of spectrum costs and related tangible assets as it is a 
material item on the balance sheet of the subsidiary in value terms. 
Property, plant and equipment and intangible assets of the subsidiary as 
at March 31, 2020 is ` 1,63,427 crore. While RJIL continues to augment 
wireless network capacity therein, the wireline telecommunication was 
capitalised during the year. Further, spectrum costs and the related 
tangible assets are amortised/depreciated to appropriately reflect the 
expected pattern of consumption of expected future economic benefits 
from continued use of the said assets. (Refer Note B.3 (c) and B.3 (e) of 
the consolidated financial statements).

Determination of timing of capitalisation as well as rate of amortisation/
depreciation in order to ensure compliance with the applicable 
Accounting Standards involve significant estimates and judgement and 
use of technology. Accordingly, it has been considered as a key audit 
matter.

How our audit addressed the key audit matter
• Reviewed the project completion/handover certificate provided by 
the management to determine whether the asset is in the location 
and condition necessary for it to be capable of operating in the 
manner intended by the management.

• In respect of the key audit matter reported by the auditors of RJIL, 

we performed inquiry of the audit procedures performed by them to 
address the key audit matter. As reported by the subsidiary auditor, 
the following procedures have been performed by them: -

i.   Testing the design, implementation and operating 

effectiveness of controls in respect of review of timing of 
the capitalisation with source documentation along with key 
performance indicators used for capitalisation of the wireline 
project;

ii.  Testing controls over determination of expected economic 

benefits from the use of relevant assets and monitoring actual 
consumption thereof to true-up the expected pattern of 
consumption during an accounting period;

iii.  Involved internal telecom and information technology 

specialists to validate the expected pattern of consumption of 
the economic benefits emanating from the use of the relevant 
assets and the IT environment over the relevant application 
systems used in monitoring of actual consumption thereof;

iv.  Substantive testing procedures including, testing necessary 

authorisations for capitalisation of items of PPE and Intangible 
assets, testing supporting documentation for consumption 
of capital goods inventory and testing the mathematical 
accuracy of computation of amortisation/depreciation charge 
for the year. 

B. Estimation of oil reserves, decommissioning liabilities and impairment evaluation of development rights
Refer to Note 31.2 on proved reserves and production on product and 
geographical basis, Note C(A) on estimation of Oil and Gas reserves 
and Note B.3 (t) on Accounting for Oil and Gas activity, Note C(B) on 
Decommissioning Liabilities, Note C(C) on Property Plant and Equipment/
Other Intangible Assets and Note B.3 (k), on provisions, Note B.3 (j) 
on impairment of non-financial assets and Note 18 of the consolidated 
financial statements.

the oil and gas reserves.

Our work included and were not limited to the following procedures:

• Performed walk-through of the estimation process associated with 

The determination of the Holding Company’s oil and natural gas reserves 
requires significant judgements and estimates to be applied. Factors 
such as the availability of geological and engineering data, reservoir 
performance data, acquisition and divestment activity, drilling of new 
wells and commodity prices all impacts the determination of the Holding 
Company’s estimates of oil and natural gas reserves.

Estimates of oil and gas reserves are used to calculate depletion charges 
for the Holding Company’s oil and gas assets. The impact of changes 
in estimated proved reserves is dealt with prospectively by amortising 
the remaining carrying value of the asset over the expected future 
production. Oil and natural gas reserves also have a direct impact on the 
assessment of the recoverability of asset’s carrying values reported in the 
consolidated financial statements.

Further, the recognition and measurement of decommissioning 
provisions involves use of estimates and assumptions relating to timing of 
abandonment of well and related facilities which would depend upon the 
ultimate life of the field, expected utilisation of assets by other fields, the 
scope of  abandonment activity and pre-tax rate applied for discounting.

• Assessed the valuation methodology, including assumptions around 
the key drivers of the cash flow forecasts including future oil and gas 
prices, estimated reserves, discount rates used, etc. by engaging 
valuation experts.

• Assessed the objectivity, independence and competence of the 

Holding Company’s specialists involved in the process and valuation 
specialists engaged by us.

• Assessed whether the updated oil and gas reserve estimates were 
included in the Holding Company’s, accounting for amortisation/
depletion and disclosures of proved reserves and proved developed 
reserves in the consolidated financial statements.

• Tested the assumption used in determining the decommissioning 

provisions. Also compared these assumptions with the previous year 
and enquired for reasons for any variations.

• In respect of the key audit matter reported by the auditors of RHUSA, 
we performed inquiry of the audit procedures performed by them to 
address the key audit matter. As reported by the subsidiary auditor, 
the following procedures have been performed by them: -

Key audit matter
Accordingly, the same is considered as a key audit matter.

How our audit addressed the key audit matter
• As reported to us by the subsidiary auditor, they have performed 

The auditors of Reliance Holding USA Inc. (‘RHUSA’), subsidiary of the 
Holding Company have also reported a key audit matter on the aforesaid 
topic.

C. Litigation matters (Oil and Gas)
The Holding Company has certain significant open legal proceedings 
under arbitration for various complex matters with the Government of 
India and other parties, continuing from earlier years, which are as under:

a)  Disallowance of certain costs under the production sharing contract, 

relating to Block KG-DWN-98/3 and consequent deposit of differential 
revenue on gas sales from D1D3 field to the gas pool account 
maintained by Gail (India) Limited (Refer Note 31.3 and Note 31.4 (b)).

b)   Claim against the Holding Company in respect of gas said to have 

migrated from neighbouring blocks (KGD6) (Note 31.4 (a)).

c)   Claims relating to limits of cost recovery, profit sharing and audit and 
accounting provisions of the public sector corporations etc., arising 
under two production sharing contracts entered into in 1994  
(Note 31.4 (c)).

d)   Suit for specific performance of a contract for supply of natural gas 

before the Hon’ble Bombay High Court (Note 31.4 (d)).

procedures in relation to the approach used; test of controls 
performed with regard to data input into the system for calculation 
of oil and gas reserves including the testing of IT controls and 
information provided by the entity (IPE) on the IT application used 
for reserve and well data management; audit report issued by 
external experts appointed by the subsidiary relating to the audit 
of the key data and assumptions used by the management for 
estimating the oil and gas reserve and the future net income as at 
the year end; competence and objectivity of the external experts; 
calculation of the depletion charge and future net income using 
audited oil and gas reserves and reasonableness of the discount 
rate used by the subsidiary for calculating the future net income for 
impairment calculation.

Our audit procedures included and were not limited to the following:
• Assessed the management’s position through discussions with 

the in-house legal expert and external legal opinions obtained by 
the Holding Company (where considered necessary) on both, the 
probability of success in the aforesaid cases, and the magnitude of 
any potential loss.

• Discussed with the management on the development in these 

litigations during the year ended March 31, 2020.

• Rolled out of enquiry letters to the Holding Company’s legal counsel 

and noted the responses received.

• Assessed the responses received from Holding Company’s legal 

counsel by engaging legal experts.

• Assessed the objectivity, independence and competence of the 

Holding Company’s legal counsel involved in the process and legal 
experts engaged by us.

• Reviewed the disclosures made in the consolidated financial 

e)   Arbitration proceedings relating to notice of withdrawal issued to Niko 

statements in this regard.

(NECO) Limited (Note 31.4 (e)).

Due to complexity involved in these litigation matters, management’s 
judgement regarding recognition and measurement of provisions for 
these legal proceedings is inherently uncertain and might change over 
time as the outcomes of the legal cases are determined. Accordingly, it 
has been considered as a key audit matter.
D. IT systems and controls over financial reporting
We identified IT systems and controls over financial reporting as a key 
audit matter for the Holding Company because its financial accounting 
and reporting systems are fundamentally reliant on IT systems and IT 
controls to process significant transaction volumes, specifically with 
respect to revenue and raw material consumption. Automated accounting 
procedures and IT environment controls, which include IT governance, 
IT general controls over program development and changes, access 
to programs and data and IT operations, IT application controls and 
interfaces between IT applications are required to be designed and to 
operate effectively to ensure accurate financial reporting. 

Our procedures included and were not limited to the following:

• Assessed the complexity of the IT environment by engaging IT 

specialists and through discussion with the head of IT and internal 
audit and identified IT applications that are relevant to our audit.

• Assessed the design and evaluation of the operating effectiveness of 
IT general controls over program development and changes, access 
to programs and data and IT operations by engaging IT specialists.

• Assessed the design and evaluation of the operating effectiveness 
of IT application controls in the key processes impacting financial 
reporting of the Holding Company by engaging IT specialists.

• Assessed the operating effectiveness of controls relating to data 

transmission through the different IT systems to the financial 
reporting systems by engaging IT specialist.

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Key audit matter
E. Fair value measurement
As at March 31, 2020, the Holding Company has investments of ` 78,107 
crore in the equity and Optionally Convertible Preference Shares (‘OCPS’) 
of Jio Digital Fibre Private Limited (‘JDFPL’) and Reliance Jio Infratel 
Private Limited (‘RJIPL’) which are measured at fair value as per Ind 
AS 109 read with Ind AS 113.

These investments are Level 3 investments as per the fair value hierarchy 
in Ind AS 113 and accordingly determination of fair value is based on 
a high degree of judgement and input from data that is not directly 
observable in the market. Further, the fair value is significantly influenced 
by the expected pattern of future benefits of the tangible assets of JDFPL 
(fiber assets) and RJIPL (tower assets). Refer Note 2 and Note 34A in the 
consolidated financial statements.

The auditors of Reliance Strategic Business Ventures Limited, (‘RSBVL’), 
subsidiary of the Holding Company have reported a key audit matter 
on fair valuation of investments of ` 5,511 crore held outside the Group 
and stated at fair value through Other Comprehensive income or at fair 
value through Profit and Loss in accordance with requirements of Ind AS 
109 read with Ind AS 113. Of the above, investments of ` 4,557 crore are 
Level 3 investments, where determination of fair value is based on a high 
degree of judgement. Accordingly, the same has been considered as a 
key audit matter.

F. Impact due to significant volatility in crude prices
Due to the ongoing geopolitical and economic situation in the world, 
there has been significant slowdown of economic activities and 
significant volatility in crude oil prices during March 2020 and subsequent 
to the year end.

Management has assessed the impact of the aforesaid events on the 
consolidated financial statements specifically in areas of inventory, 
impairment of certain investments, development rights, etc. including 
subsequent events upto the reporting date. Pursuant to such evaluation, 
Holding Company has valued its inventories at net realisable value 
and recognised a loss of ` 4,245 crore (net of current tax of ` 899 
crore) which has been disclosed as exceptional items in the statement 
of profit and loss (Refer Note C (J) of Critical Accounting Judgements 
and Key sources of Estimation uncertainty and Note 28.2). Estimates 
and judgements are involved in determining the net realisable value 
of inventory including related hedges, impairment of investments and 
development rights stated above.

Accordingly, the same has been considered as a key audit matter.
G. Impairment of Goodwill
The Group’s balance sheet as at March 31, 2020 includes ` 10,259 
crore of goodwill, representing 1% of the total Group assets. As per the 
requirements of Ind AS 36 ‘Impairment of Assets’ and the accounting 
policy of the Group, goodwill is tested for impairment annually.

Goodwill is allocated to the Cash Generating Unit (CGU) to which it 
belongs and the Group determines the CGU’s recoverable value using 
the discounted cash-flow approach. Any deficit between the recoverable 
value so determined and the carrying value of the CGU (including 
goodwill) is recorded as impairment (if any).

How our audit addressed the key audit matter

Our audit procedures included and were not limited to the following:

• Reviewed the fair valuation reports obtained by the management by 

involvement of external valuation experts.

• Assessed the methodology and the assumptions applied in 
determining the fair value by engaging valuation specialists.

• Assessed the objectivity, independence and competence of the 

Holding Company’s external specialists involved in the process and 
valuation specialists engaged by us.

• Assessed the adequacy of disclosure in Note 2 and Note 34A in the 

consolidated financial statements.

• In respect of the key audit matter reported to us by the auditors of 
RSBVL, we performed inquiry of the audit procedures performed 
by them to address the key audit matter. As reported to us by 
the subsidiary auditor, the following procedures have been 
performed by them: -

i. 

ii. 

 With respect to quoted investments, assessment of the fair value 
based on the latest quoted prices available on the stock exchanges;

 With respect to fair valuation based on the valuation model, 
assessment of the model used for determining the fair value based 
on their knowledge of the industry;

iii.   Assessing the key assumptions used to estimate fair valuation based 

on present economic factors and relevance to the industry;

iv.   Assessed the potential impact of reasonable possible downside 

changes in the key assumptions.

Our audit procedures included and were not limited to the following:

• Obtained and reviewed the management impact assessment on 

account of reduction in oil prices, including judgement and estimates 
applied in determining the areas of impact.

• Assessed the determination of impact on account of inventories 

valued at net realisable value, including related hedges.

• Performed subsequent event procedures up to the date of 

the audit report.

• Performed inquiry procedures with the auditors of the components in 
relation to specific impacts on their financial statements on account of 
the aforesaid events.

• Assessed the disclosure made in Note 28.2 in the consolidated 

financial statements.

• Also refer procedures stated in Point B relating to ‘Estimation of oil 
reserves, decommissioning liabilities and impairment evaluation of 
development rights’

With respect to goodwill relating to material subsidiaries, our audit 
procedures included and were not limited to the following:

• Obtained and read the financial statements of the 

material subsidiaries.

• Assessed the assumptions around the key drivers of the cash flow 
forecasts including discount rates, expected revenue growth rates 
and operating margin considered, including engaging valuation 
specialists in certain cases.

Key audit matter
The determination of the recoverable amount involves use of 
assumptions to determine the future cash flows, including revenue 
growth, operating margin and discount rates. Due to the inherent 
uncertainty associated with these assumptions and the consequent cash 
flow projections, the same is considered as a key audit matter.

How our audit addressed the key audit matter
• Discussed potential changes in key drivers as compared to previous 

year/actual performance with management in order to evaluate 
the inputs and assumptions used in the cash flow forecasts 
were reasonable.

• Assessed the recoverable value headroom by performing sensitivity 

testing of key assumptions used.

• Assessed the adequacy of disclosure in Note C (F) of Critical 

Accounting judgements and key sources of estimation uncertainty in 
the consolidated financial statements.

H. Loss of control on Petroleum Trust and Reliance Services and Holdings Limited
Refer Note 2A and Note 13.7 in the consolidated financial statements.

Our audit procedures included and were not limited to the following:

In the current year, the trust deed of Petroleum Trust (‘PT’) of which 
Reliance Industrial Investments and Holdings Limited (a wholly-owned 
subsidiary of the Holding Company or ‘RIIHL’) was the settlor and sole 
beneficiary was amended, as a result of which operational powers to 
control and manage the trust were transferred from RIIHL to independent 
trustees, resulting in loss of control over PT. Further, RIIHL sold 50% 
holding in Reliance Services and Holdings Limited (erstwhile wholly-
owned subsidiary of RIIHL or ‘RSHL’) to PT, resulting in loss of control in 
RSHL. Consequently, RSHL and PT became an associate of the Holding 
Company.

Subsequent to above, certain subsidiaries holding treasury shares of the 
Holding Company were amalgamated under a composite court scheme 
of arrangement into RSHL, whereby RSHL has given consideration in the 
form of preference shares to RIIHL and PT. Accordingly, RSHL and PT 
have fair valued their investments in their standalone financial statements. 
Accordingly, as per equity method of accounting in Ind AS 28, a gain of 
` 24,411 crore has been recognised in the other comprehensive income 
in the consolidated financial statements of the Group.

• Obtained and read the trust deed and the amendment to the trust 

deed of Petroleum Trust.

• Assessed management’s position on loss of control which is 

supported by external legal opinions obtained by the Holding 
Company in this regard.

• Assessed the objectivity, independence and competence of the 

external legal expert involved in the process.

• Assessed the measurement and recognition of loss of control 

on the consolidated financial statements in line with Ind 
AS 110 and Ind AS 28.

Judgement is involved in determining the loss of control over the PT and 
accordingly, the same is considered as a key audit matter.
I. Changes in presentation of segment information and new reportable segment
Based on overall internal reorganisation and increased focus of the 
Executive Committee (Chief operation decision maker or CODM), 
‘financial services’ has been identified as a separate operating segment. 
This segment principally comprises of management and deployment of 
identified resources of the Company to various activities including  
non-banking financial services, insurance broking etc. Accordingly, 
identified assets and related income which were erstwhile lying in 
“Unallocated” have been transferred to the financial services segment.

Our audit procedures included and were not limited to the following:

• Obtained and read the notes approved by the Executive Committee 

(CODM) which records decisions made by the EC in review of 
business performance and allocation of resources to segments.

• Assessed the discrete financial information for the financial 

services segment.

• Assessed compliance with the disclosure requirements of 

Schedule III of the Companies Act, 2013 and Ind AS 108 including 
restatement of comparative segment information in the consolidated 
financial statements.

The aforesaid change has also resulted in a change in the presentation 
and disclosure of interest income relating to the financial services 
segment in the statement of profit and loss from “other income” to 
“Revenue from operations”.

In addition to above, the CODM has evaluated its treasury function 
and has emphasised that management of long-term resources and 
business trade financing will be a part of centralised treasury function in 
Unallocable.

As segment reporting is a significant disclosure, the above change has 
been considered as a key audit matter. Refer Note 35 of the consolidated 
financial statements.

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Key audit matter
J. Revenue recognition
The accounting policies of the Group for revenue recognition are set out 
in Note B.3 (q) to the consolidated financial statements.

The auditors of Reliance Jio Infocomm Limited (‘RJIL’), subsidiary of the 
Holding Company, have reported revenue recognition as a key audit 
matter due to the high volume of the transactions, high degree of IT 
systems involvement and considering that accounting for certain revenue 
streams and tariff schemes involve exercise of judgements and estimates 
regarding application of the revenue recognition accounting standards.

Reliance Retail Ventures Limited (‘RRVL’), a subsidiary of the Holding 
Company, trades in various consumption baskets on a principal basis with 
high volume of transactions and recognises full value of consideration on 
transfer of control of traded goods to the customers which most of the 
time coincides with collection of cash or cash equivalent from customers. 
Reconciliation of mode of payments with revenue recognised is identified 
as a key audit matter by their auditors. Further, RRVL renders various 
services on principal basis and recognises revenue at a point in time 
when the customer consumes the services rendered. Testing of whether 
the performance obligation is satisfied for such services is identified as a 
key audit matter by their auditors.

How our audit addressed the key audit matter

Our audit procedures included the following:

• Obtained and read the financial statements of RJIL and RRVL to 

identify whether the revenue recognition policies are included in the 
consolidated financial statements of the Group.

• In respect of the key audit matter reported by the auditors of RJIL, 

we performed inquiry of the audit procedures performed by them to 
address the key audit matter. As reported by the subsidiary auditor, 
the following procedures have been performed by them:-

i. 

involvement of internal IT specialists and testing of the IT 
environment inter alia for access controls, change management and 
application specific controls over the subsidiary company’s billing 
and other relevant support systems;

ii.  evaluation and testing of the design and operating effectiveness of 
the relevant business process controls, inter-alia controls over the 
capture, measurement and authorisation of revenue transactions;

iii.  Testing collections and, the reconciliation between revenue per 

the billing system and the financial records and testing supporting 
documentation for manual journal entries posted in revenue;

iv.  validation of significant judgements and estimates exercised by 

the management regarding the application of revenue recognition 
accounting standard with respect to certain revenue streams and 
tariff schemes, in accordance with Ind AS 115.

• In respect of the key audit matter reported to us by the auditors 

of RRVL, we performed inquiry of the audit procedure performed 
by them to address the key audit matter. As reported to us 
by the subsidiary auditor, the following procedure have been 
performed by them: -

i.  Evaluation of the design and testing of the operating effectiveness of 
internal controls (including test of details on representative sampling 
basis) relating to reconciliation of consideration with store sales by 
selection of samples from different stores and dates throughout the 
period of audit and reperformance of the reconciliation between 
store sales and the mode of payment collection report.

ii.  Evaluation of the design and testing of the operating effectiveness 
of internal controls (including test of details on representative 
sampling basis) relating to recognition of revenue from rendering of 
services for ensuring revenue recognition at a point in time by way 
of customer acknowledgement of the consumption of such services 
and receipt of consideration.

Key audit matter
K. Inventory
The auditors of Reliance Retail Ventures Limited (‘RRVL’), a subsidiary 
of the Holding Company have reported existence of inventory as a key 
audit matter due to involvement of high risk, basis the nature of the retail 
industry wherein value per unit is relatively insignificant but high volumes 
are involved which are dispersed across different point of sales and 
warehouses.

The auditors of RRVL have also reported valuation of inventory as a key 
audit matter due to involvement of judgement relating to determination of 
net realisable value (NRV) of inventories (except Gold and Silver), which is 
based on historical evidence and the current economic conditions.

Refer Note B.3 (i) to the consolidated financial statements of the Group.

L. Implementation of Ind AS 116 – Leases
The auditors of Reliance Jio Infocomm Limited (‘RJIL’), a subsidiary of 
the Holding Company, have reported a key audit matter on Ind AS 116 – 
Leases (the ‘Standard’).

Implementation of the Standard has a significant impact on the asset 
and liability position of RJIL and involves review of significant contractual 
arrangements to determine those which fall under the purview of the 
Standard. Judgement is also involved in determining the application of 
the Standard to the relevant contractual arrangements about whether an 
arrangement is scoped out of the purview of the Standard by virtue of it 
not involving an identified asset, composite arrangements which involve 
both, an element of service and identified asset and variable leasing 
arrangements which do not require recognition of a right of use asset and 
a corresponding lease liability.

Accordingly, implementation of Ind AS-116 has been reported as a key 
audit matter.

Refer Note B.3 (d) of significant accounting policies, Note C(K) of Critical 
Accounting Judgements and Key sources of Estimation uncertainty and 
Note 1.7 to the consolidated financial statements of the Group.

How our audit addressed the key audit matter

Our audit procedures included the following:

• In respect of the key audit matter reported to us by the auditors of 
RRVL, we performed inquiry of the audit procedures performed 
by them to address the key audit matter. As reported to us by 
the subsidiary auditor, the following procedures have been 
performed by them: -

i.  Evaluation of the design and testing of the implementation of 

internal controls relating to physical inventory counts and estimation 
of NRV on a test basis;

ii.  Performance of test of controls through verification of documentary 
evidences including verification of count sheets and calculation of 
shrinkages;

iii.  Performance of test of details through sample selection of stores 
as part of the inventory verification program, including verification 
of inventory from floor to documentary evidence and vice versa, 
verification of shrinkage and related entries recorded in books of 
accounts.

iv.  Performance of test of details through sample selection of inventory 
as part of testing the NRV estimate by considering subsequent sales 
prices and management’s latest forecast and trading plans in terms 
of planned discounts.

Our audit procedures included and were not limited to the following:

• Obtained and read the financial statements of RJIL to identify 
whether Ind AS 116 accounting policies are included in the 
consolidated financial statement of the Group.

• In respect of the key audit matter reported to us by the auditors 

of RJIL, we performed inquiry of the audit procedures performed 
by them to address the key audit matter. As reported to us by 
the subsidiary auditor, the following procedures have been 
performed by them: -

i.  evaluation and testing of the design and operating effectiveness of 
controls in respect of review of subsidiary’s contractual agreements 
to identify those which fall under the purview of the Standard, 
determining the application of the Standard to the relevant 
contractual agreements;

ii. 

involvement of internal subject matters experts, inter-alia telecom 
specialists, accounting standard specialists to review the 
judgements exercised by the management in determining the 
application of the Standard;

iii.  Substantive testing of the computation of the Right of Use 

Asset (‘RoU’) and lease liability, amortisation of the ROU and the 
corresponding finance cost and impact on taxation;

iv.  review of accounting policies on Ind AS 116- leases included in the 
financial statements and testing of the disclosures made in the 
financial statements mandated by the Standard.

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How our audit addressed the key audit matter

Key audit matter
M. Impairment of assets of subsidiaries of Reliance Industrial Investments and Holding Limited and Reliance Strategic Business 
Venture Limited
The auditors of Reliance Industrial Investments and Holdings Limited, 
(‘RIIHL’) and Reliance Strategic Business Ventures Ltd, (‘RSBVL’), 
subsidiaries of the Holding Company have reported a key audit matter 
on impairment of investment and loans given to subsidiaries as the 
recoverability assessment involves significant management judgement 
and estimates (Refer Note B.3 (j) of the consolidated financial statements). 
Though these investments and loans are eliminated at the consolidated 
level, the assets of the RIIHL and RSBVL subsidiaries are included on a 
line-by-line basis in the consolidated financial statements. Accordingly, 
the impairment of these assets is considered to be a key audit matter.

• In respect of the key audit matter reported to us by the auditors of 
RIIHL and RSBVL, we performed inquiry of the audit procedures 
performed by them to address the key audit matter. As reported to 
us by the subsidiary auditors, the following procedures have been 
performed by them for material subsidiaries: -

its subsidiaries to identify whether any impairment has been recorded 
in the current year.

• Obtained and read the financial statements of RIIHL and RSBVL and 

Our audit procedures included and were not limited to the following:

i.  Assessment of the net worth of RIIHL and RSBVL subsidiaries/
associates on the basis of latest available financial statements.

ii.  Assessment of the methodologies applied to ascertain the fair value 
or as the case may be, value in use of the assets of the subsidiaries/
associates, where the net worth was negative.

iii.  Assessment of the input data and key assumptions used to 

determine the fair value of ‘subsidiaries’ assets, cash flow estimates 
including sensitivity analysis of key assumptions used.

under Section 133 of the Act read with the Companies (Indian 
Accounting Standards) Rules, 2015, as amended. The respective 
Board of Directors of the companies included in the Group and of 
its associates and joint ventures are responsible for maintenance 
of adequate accounting records in accordance with the provisions 
of the Act for safeguarding of the assets of the Group and of its 
associates and joint ventures and for preventing and detecting 
frauds and other irregularities; selection and application of 
appropriate accounting policies; making judgements and estimates 
that are reasonable and prudent; and the design, implementation 
and maintenance of adequate internal financial controls, that were 
operating effectively for ensuring the accuracy and completeness 
of the accounting records, relevant to the preparation and 
presentation of the Consolidated Financial Statements that give a 
true and fair view and are free from material misstatement, whether 
due to fraud or error, which have been used for the purpose of 
preparation of the Consolidated Financial Statements by the 
Directors of the Holding Company, as aforesaid.

In preparing the Consolidated Financial Statements, the 
respective Board of Directors of the companies included in the 
Group and of its associates and joint ventures are responsible 
for assessing the ability of the Group and of its associates and 
joint ventures to continue as a going concern, disclosing, as 
applicable, matters related to going concern and using the going 
concern basis of accounting unless management either intends 
to liquidate the Group or to cease operations, or has no realistic 
alternative but to do so.

Those respective Board of Directors of the companies included 
in the Group and of its associates and joint ventures are also 
responsible for overseeing the financial reporting process of the 
Group and of its associates and joint ventures.

INFORMATION OTHER THAN THE FINANCIAL 
STATEMENTS AND AUDITORS’ REPORT THEREON
The Holding Company’s Board of Directors is responsible 
for the other information. The other information comprises 
the information included in the Annual Report, but does not 
include the Consolidated Financial Statements and our auditors’ 
report thereon.

Our opinion on the Consolidated Financial Statements does not 
cover the other information and we do not express any form of 
assurance conclusion thereon.

In connection with our audit of the Consolidated Financial 
Statements, our responsibility is to read the other information and, 
in doing so, consider whether such other information is materially 
inconsistent with the Consolidated Financial Statements or our 
knowledge obtained in the audit or otherwise appears to be 
materially misstated. If, based on the work we have performed, 
we conclude that there is a material misstatement of this other 
information, we are required to report that fact. We have nothing to 
report in this regard.

RESPONSIBILITIES OF MANAGEMENT FOR THE 
CONSOLIDATED FINANCIAL STATEMENTS
The Holding Company’s Board of Directors is responsible for the 
preparation and presentation of these Consolidated Financial 
Statements in terms of the requirements of the Act that give a true 
and fair view of the consolidated financial position, consolidated 
financial performance including other comprehensive income, 
consolidated cash flows and consolidated statement of changes 
in equity of the Group including its associates and joint ventures in 
accordance with the accounting principles generally accepted in 
India, including the Indian Accounting Standards (Ind AS) specified 

320

AUDITORS’ RESPONSIBILITIES FOR THE AUDIT OF 
THE CONSOLIDATED FINANCIAL STATEMENTS
Our objectives are to obtain reasonable assurance about whether 
the Consolidated Financial Statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue 
an auditors’ report that includes our opinion. Reasonable assurance 
is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with SAs will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these Consolidated 
Financial Statements.

As part of an audit in accordance with SAs, we exercise 
professional judgement and maintain professional skepticism 
throughout the audit. We also:

• 

Identify and assess the risks of material misstatement of the 
Consolidated Financial Statements, whether due to fraud or 
error, design and perform audit procedures responsive to those 
risks, and obtain audit evidence that is sufficient and appropriate 
to provide a basis for our opinion. The risk of not detecting a 
material misstatement resulting from fraud is higher than for 
one resulting from error, as fraud may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of 
internal control.

•  Obtain an understanding of internal control relevant to the audit 
in order to design audit procedures that are appropriate in the 
circumstances. Under Section 143(3)(i) of the Act, we are also 
responsible for expressing our opinion on whether the Holding 
Company has adequate internal financial controls with reference 
to financial statements in place and the operating effectiveness 
of such controls.

•  Evaluate the appropriateness of accounting policies used 

and the reasonableness of accounting estimates and related 
disclosures made by management.

•  Conclude on the appropriateness of management’s use of the 
going concern basis of accounting and, based on the audit 
evidence obtained, whether a material uncertainty exists 
related to events or conditions that may cast significant doubt 
on the ability of the Group and its associates and joint ventures 
to continue as a going concern. If we conclude that a material 
uncertainty exists, we are required to draw attention in our 
auditors’ report to the related disclosures in the Consolidated 
Financial Statements or, if such disclosures are inadequate, to 
modify our opinion. Our conclusions are based on the audit 
evidence obtained up to the date of our auditors’ report. 
However, future events or conditions may cause the Group 
and its associates and joint ventures to cease to continue as 
a going concern.

•  Evaluate the overall presentation, structure and content of the 
Consolidated Financial Statements, including the disclosures, 
and whether the Consolidated Financial Statements represent 
the underlying transactions and events in a manner that 
achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the 

financial information of the entities or business activities within 

the Group and its associates and joint ventures of which we 
are the independent auditors and whose financial information 
we have audited, to express an opinion on the Consolidated 
Financial Statements. We are responsible for the direction, 
supervision and performance of the audit of the financial 
statements of such entities included in the consolidated financial 
statements of which we are the independent auditors. For the 
other entities included in the Consolidated Financial Statements, 
which have been audited by other auditors, such other 
auditors remain responsible for the direction, supervision and 
performance of the audits carried out by them. We remain solely 
responsible for our audit opinion.

We communicate with those charged with governance of 
the Holding Company and such other entities included in 
the Consolidated Financial Statements of which we are the 
independent auditors regarding, among other matters, the planned 
scope and timing of the audit and significant audit findings, 
including any significant deficiencies in internal control that we 
identify during our audit.

We also provide those charged with governance with a statement 
that we have complied with relevant ethical requirements regarding 
independence, and to communicate with them all relationships 
and other matters that may reasonably be thought to bear on our 
independence, and where applicable, related safeguards.

From the matters communicated with those charged with 
governance, we determine those matters that were of most 
significance in the audit of the Consolidated Financial Statements 
for the financial year ended March 31, 2020 and are therefore the 
key audit matters. We describe these matters in our auditors’ report 
unless law or regulation precludes public disclosure about the 
matter or when, in extremely rare circumstances, we determine that 
a matter should not be communicated in our report because the 
adverse consequences of doing so would reasonably be expected 
to outweigh the public interest benefits of such communication.

OTHER MATTERS
(a)  The Consolidated Financial Statements include the Holding 

Company’s proportionate share in an unincorporated joint 
operation relating to total assets of ` Nil as at March 31, 2020, 
total expenditure of ` 177 crore, the elements making up the 
Cash Flow Statement for the year ended March 31, 2020 
and related disclosures in respect of an unincorporated joint 
operation which is based on statements from the operators 
and certified by the management. Our opinion is not modified 
in respect of this matter.

(b) 

(1) 

 The accompanying Consolidated Financial Statements 
include the financial statements and other financial 
information of 18 subsidiaries which reflect total assets of 
` 1,40,363 crore as at March 31, 2020, total revenues of 
` 1,45,810 crore and net cash outflows of ` 3,493 crore for 
the year ended on that date, and the financial statements 
and other financial information of an associate which 
reflects Group’s share of net profit after tax of ` 4 crore for 
the year ended March 31, 2020, which have been audited 
by one of the joint auditors, individually or together with 
another auditor.

321

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewGovernance Corporate  OverviewNotice CONSOLIDATEDFinancial  Statements(h) 

In our opinion and based on the consideration of reports of 
other statutory auditors of the subsidiaries, associates and joint 
ventures, incorporated in India, the managerial remuneration 
for the year ended March 31, 2020 has been paid/provided 
by the Holding Company, its subsidiaries, associates and 
joint ventures incorporated in India to their directors in 
accordance with the provisions of Section 197 read with 
Schedule V to the Act;

(i)  With respect to the other matters to be included in the 

Auditors’ Report in accordance with Rule 11 of the Companies 
(Audit and Auditors) Rules, 2014, as amended, in our opinion 
and to the best of our information and according to the 
explanations given to us and based on the consideration of the 
report of the other auditors on separate financial statements 
as also the other financial information of the subsidiaries, 
associates and joint ventures, as noted in the ‘Other 
Matters’ paragraph:

i. 

The Consolidated Financial Statements disclose the 
impact of pending litigations on its consolidated financial 
position of the Group, its associates and joint ventures in 
its Consolidated Financial Statements – Refer Note 32 to 
the Consolidated Financial Statements;

ii.  Provision has been made in the Consolidated Financial 
Statements, as required under the applicable law or 
accounting standards, for material foreseeable losses, if 
any, on long-term contracts including derivative contracts;

iii.  There has been no delay in transferring amounts, required 
to be transferred, to the Investor Education and Protection 
Fund by the Holding Company, its subsidiaries, associates 
and joint ventures, incorporated in India during the year 
ended March 31, 2020 except for an amount of ` 1.63 crore 
which are held in abeyance due to pending legal cases.

For D T S & Associates LLP
Chartered Accountants
ICAI Firm Reg. Number:  
142412W/W100595

For S R B C & CO LLP
Chartered Accountants
ICAI Firm Reg. Number:  
324982E/E300003

per T P Ostwal
Partner
Membership No.: 030848
UDIN: 20030848AAAAAS5679

per Vikas Kumar Pansari
Partner
Membership No.: 093649
UDIN: 20093649AAAAAO6374

Mumbai 
Date: April 30, 2020

Mumbai 
Date: April 30, 2020

(2)  We did not audit the financial statements and other 
financial information, in respect of 321 subsidiaries, 
whose Ind AS financial statements include total assets of 
` 6,52,382 crore as at March 31, 2020, and total revenues 
of ` 2,06,641 crore and net cash (inflows) of ` 18,656 crore 
for the year ended on that date and financial statements 
and other financial information of 97 associates and 
30 joint ventures which reflects Group’s Share of net 
profit after tax of ` 6 crore for the year ended March 
31, 2020. These Ind AS financial statement and other 
financial information have been audited by other auditors, 
which financial statements, other financial information 
and auditors’ reports have been furnished to us by the 
management. Our opinion on the Consolidated Financial 
Statements, in so far as it relates to the amounts and 
disclosures included in respect of these subsidiaries, 
joint ventures and associates, and our report in terms 
of sub-section (3) of Section 143 of the Act, in so far as 
it relates to the aforesaid subsidiaries, joint ventures 
and associates, is based solely on the report(s) of such 
other auditors.

(3)  The accompanying Consolidated Financial Statements 
include unaudited financial statements and other 
unaudited financial information in respect of 13 
subsidiaries, whose financial statements and other 
financial information reflect total assets of ` 46 crore as 
at March 31, 2020, and total revenues of ` 95 crore and 
net cash (inflows) of ` 1 crore for the year ended on that 
date and the unaudited financial statements and other 
unaudited financial information in respect of 15 associates 
and 18 joint ventures which reflects Group’s share of net 
profit after tax of ` 97 crore for the year ended March 31, 
2020. These unaudited financial statements and other 
unaudited financial information have been furnished 
to us by the management. Our opinion, in so far as it 
relates amounts and disclosures included in respect of 
these subsidiaries, joint ventures and associates, and 
our report in terms of sub-section (3) of Section 143 of 
the Act in so far as it relates to the aforesaid subsidiaries, 
joint ventures and associates, is based solely on such 
unaudited financial statements and other unaudited 
financial information. In our opinion and according to 
the information and explanations given to us by the 
Management, these financial statements and other 
financial information are not material to the Group.

Our opinion above on the Consolidated Financial Statements, and 
our report on Other Legal and Regulatory Requirements below, is 
not modified in respect of the above matters with respect to our 
reliance on the work done and the reports of the other auditors and 
the financial statements and other financial information certified by 
the Management.

REPORT ON OTHER LEGAL AND REGULATORY 
REQUIREMENTS
As required by Section 143(3) of the Act, based on our audit and 
on the consideration of report of the other auditors on separate 
financial statements and the other financial information of 
subsidiaries, associates and joint ventures, as noted in the ‘other 
matters’ paragraph we report, to the extent applicable, that:

(a)  We/the other auditors whose report we have relied upon have 
sought and obtained all the information and explanations 
which to the best of our knowledge and belief were necessary 
for the purposes of our audit of the aforesaid Consolidated 
Financial Statements;

(b) 

In our opinion, proper books of account as required by law 
relating to preparation of the aforesaid consolidation of the 
financial statements have been kept so far as it appears 
from our examination of those books and reports of the 
other auditors;

(c)  The Consolidated Balance Sheet, the Consolidated 

Statement of Profit and Loss including the Statement of 
Other Comprehensive Income, the Consolidated Cash Flow 
Statement and Consolidated Statement of Changes in Equity 
dealt with by this Report are in agreement with the books 
of account maintained for the purpose of preparation of the 
Consolidated Financial Statements;

(d) 

In our opinion, the aforesaid Consolidated Financial 
Statements comply with the Accounting Standards specified 
under Section 133 of the Act, read with Companies (Indian 
Accounting Standards) Rules, 2015, as amended;

(e)  The matter prescribed in Emphasis of Matter paragraph 

above, in our opinion, does not have an adverse effect on the 
functioning of the Group.

(f)  On the basis of the written representations received from the 
directors of the Holding Company as on March 31, 2020 taken 
on record by the Board of Directors of the Holding Company 
and the reports of the statutory auditors who are appointed 
under Section 139 of the Act, of its subsidiaries, associates and 
joint ventures, none of the directors of the Group’s companies, 
its associates and joint ventures, incorporated in India, is 
disqualified as on March 31, 2020 from being appointed as a 
director in terms of Section 164 (2) of the Act;

(g)  With respect to the adequacy and the operating effectiveness 
of the internal financial controls over financial reporting with 
reference to these Consolidated Financial Statements of the 
Holding Company and its subsidiaries, associates and joint 
ventures, incorporated in India, refer to our separate Report in 
“Annexure 1” to this report;

322

323

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewGovernance Corporate  OverviewNotice CONSOLIDATEDFinancial  StatementsIndependent Auditors’ Report

ANNEXURE 1 

TO THE INDEPENDENT AUDITORS’ REPORT OF EVEN DATE ON THE CONSOLIDATED FINANCIAL STATEMENTS OF  
RELIANCE INDUSTRIES LIMITED

REPORT ON THE INTERNAL FINANCIAL CONTROLS 
UNDER CLAUSE (i) OF SUB-SECTION 3 OF SECTION 
143 OF THE COMPANIES ACT, 2013 (“THE ACT”)
In conjunction with our audit of the Consolidated Financial 
Statements of Reliance Industries Limited which includes joint 
operations as of and for the year ended March 31, 2020, we have 
audited the internal financial controls over financial reporting 
of Reliance Industries Limited which includes joint operations 
(hereinafter referred to as the “Holding Company”) and its 
subsidiaries, its associates and joint ventures, which are companies 
incorporated in India, as of that date.

MANAGEMENT’S RESPONSIBILITY FOR INTERNAL 
FINANCIAL CONTROLS
The respective Board of Directors of the Holding Company, 
its subsidiaries, its associates and joint ventures, which are 
companies incorporated in India, are responsible for establishing 
and maintaining internal financial controls based on the internal 
control over financial reporting criteria established by the Holding 
Company considering the essential components of internal control 
stated in the Guidance Note on Audit of Internal Financial Controls 
Over Financial Reporting (the “Guidance Note”) issued by the 
Institute of Chartered Accountants of India. These responsibilities 
include the design, implementation and maintenance of adequate 
internal financial controls that were operating effectively for 
ensuring the orderly and efficient conduct of its business, including 
adherence to the respective company’s policies, the safeguarding 
of its assets, the prevention and detection of frauds and errors, 
the accuracy and completeness of the accounting records, 
and the timely preparation of reliable financial information, as 
required under the Act.

AUDITORS’ RESPONSIBILITY
Our responsibility is to express an opinion on the Holding 
Company, its subsidiaries, its associates and joint ventures, which 
are companies incorporated in India, internal financial controls 
over financial reporting with reference to these Consolidated 
Financial Statements based on our audit. We conducted our 
audit in accordance with the Guidance Note and the Standards 
on Auditing, both, issued by Institute of Chartered Accountants 
of India, and deemed to be prescribed under Section 143(10) of 
the Act, to the extent applicable to an audit of internal financial 
controls. Those Standards and the Guidance Note require that we 
comply with ethical requirements and plan and perform the audit 
to obtain reasonable assurance about whether adequate internal 
financial controls over financial reporting with reference to these 

Consolidated Financial Statements was established and maintained 
and if such controls operated effectively in all material respects.

Our audit involves performing procedures to obtain audit evidence 
about the adequacy of the internal financial controls system over 
financial reporting with reference to these Consolidated Financial 
Statements and their operating effectiveness. Our audit of internal 
financial controls over financial reporting included obtaining an 
understanding of internal financial controls over financial reporting 
with reference to these Consolidated Financial Statements, 
assessing the risk that a material weakness exists, and testing 
and evaluating the design and operating effectiveness of internal 
control based on the assessed risk. The procedures selected 
depend on the auditors’ judgement, including the assessment 
of the risks of material misstatement of the financial statements, 
whether due to fraud or error.

We believe that the audit evidence we have obtained and the audit 
evidence obtained by the other auditors in terms of their reports 
referred to in the Other Matters paragraph below, is sufficient and 
appropriate to provide a basis for our audit opinion on the internal 
financial controls system over financial reporting with reference to 
these Consolidated Financial Statements.

MEANING OF INTERNAL FINANCIAL CONTROLS 
OVER FINANCIAL REPORTING WITH REFERENCE 
TO THESE CONSOLIDATED FINANCIAL 
STATEMENTS
A company’s internal financial control over financial reporting with 
reference to these Consolidated Financial Statements is a process 
designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements 
for external purposes in accordance with generally accepted 
accounting principles. A company’s internal financial control over 
financial reporting with reference to these Consolidated Financial 
Statements includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately 
and fairly reflect the transactions and dispositions of the assets of 
the Company; (2) provide reasonable assurance that transactions 
are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting 
principles, and that receipts and expenditures of the Company are 
being made only in accordance with authorisations of management 
and directors of the Company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorised 
acquisition, use, or disposition of the Company’s assets that could 
have a material effect on the financial statements.

INHERENT LIMITATIONS OF INTERNAL FINANCIAL 
CONTROLS OVER FINANCIAL REPORTING WITH 
REFERENCE TO THESE CONSOLIDATED FINANCIAL 
STATEMENTS
Because of the inherent limitations of internal financial controls 
over financial reporting with reference to these Consolidated 
Financial Statements, including the possibility of collusion or 
improper management override of controls, material misstatements 
due to error or fraud may occur and not be detected. Also, 
projections of any evaluation of the internal financial controls over 
financial reporting with reference to these Consolidated Financial 
Statements to future periods are subject to the risk that the internal 
financial control over financial reporting with reference to these 
Consolidated Financial Statements may become inadequate 
because of changes in conditions, or that the degree of compliance 
with the policies or procedures may deteriorate.

OPINION
In our opinion, to the best of our information and according to 
the explanations given to us and based on the consideration 
of reports of other auditors, as referred to in Other Matters 
paragraph below, the Holding Company, its subsidiaries, its 
associates and joint ventures, which are companies incorporated 
in India, have, maintained in all material respects, adequate 
internal financial controls over financial reporting with reference 
to these Consolidated Financial Statements and such internal 
financial controls over financial reporting with reference to these 

Consolidated Financial Statements were operating effectively 
as at March 31,2020, based on the internal control over financial 
reporting criteria established by the Holding Company considering 
the essential components of internal control stated in the Guidance 
Note on Audit of Internal Financial Controls Over Financial 
Reporting issued by the Institute of Chartered Accountants of India.

OTHER MATTERS
Our report under Section 143(3)(i) of the Act on the adequacy 
and operating effectiveness of the internal financial controls over 
financial reporting with reference to these Consolidated Financial 
Statements of the Holding Company, in so far as it relates to 
separate financial statement of 280 subsidiaries, 55 associates 
and 22 joint ventures, which are companies incorporated in India, 
is based on the corresponding reports of the auditors of such 
subsidiaries, associates and joint ventures incorporated in India.

For D T S & Associates LLP
Chartered Accountants
ICAI Firm Reg. Number:  
142412W/W100595

For S R B C & CO LLP
Chartered Accountants
ICAI Firm Reg. Number:  
324982E/E300003

per T P Ostwal
Partner
Membership No.: 030848
UDIN: 20030848AAAAAS5679

per Vikas Kumar Pansari
Partner
Membership No.: 093649
UDIN: 20093649AAAAAO6374

Mumbai 
Date: April 30, 2020

Mumbai 
Date: April 30, 2020

324

325

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewGovernance Corporate  OverviewNotice CONSOLIDATEDFinancial  StatementsBalance Sheet 

As at 31st March, 2020

ASSETS
NON-CURRENT ASSETS
Property, Plant and Equipment
Capital Work-in-Progress
Goodwill
Other Intangible Assets
Intangible Assets Under Development
Financial Assets
Investments

  Loans
Deferred Tax Assets (Net)
Other Non-Current Assets
Total Non-Current Assets
CURRENT ASSETS
Inventories
Financial Assets
Investments

  Trade Receivables
  Cash and Cash Equivalents
  Loans
  Other Financial Assets
Other Current Assets
Total Current Assets
Assets Held for Sale
Total Assets

EQUITY AND LIABILITIES
EQUITY
Equity Share Capital
Other Equity
Non-Controlling Interest
LIABILITIES
Non-Current Liabilities
Financial Liabilities
  Borrowings
  Other Financial Liabilities
Deferred Payment Liabilities
Provisions
Deferred Tax Liabilities (Net)
Other Non-Current Liabilities
Total Non-Current Liabilities
Current Liabilities
Financial Liabilities
  Borrowings
  Trade Payables
  Other Financial Liabilities
Other Current Liabilities
Provisions
Total Current Liabilities
Liabilities directly associated with Assets Held for Sale
Total Liabilities
Total Equity and Liabilities
Significant Accounting Policies
See accompanying Notes to the Financial Statements

Notes

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

1
1

1
1

2
3
4
5

6

7
8
9

10
11

39

13
14

15
16
17
18
4

19

20
21
22

39

4,35,920
59,096
10,259
86,479
50,010

2,03,852
21,732
2,900
37,407
9,07,655

73,903

72,915
19,656
30,920
669
27,434
32,763
2,58,260
 -
11,65,915

6,339
4,46,992
8,016

1,97,631
18,804
18,839
1,790
54,123
465
2,91,652

93,786
96,799
1,44,778
75,663
1,890
4,12,916
 -
7,04,568
11,65,915

3,02,115
1,50,178
11,997
84,262
29,285

1,64,612
5,452
4,776
17,676
7,70,353

67,561

71,023
30,089
11,081
545
10,283
36,804
2,27,386
4,667
10,02,406

5,926
3,81,186
8,280

2,07,506
10,020
18,839
2,856
49,923
548
2,89,692

64,436
1,08,309
87,051
52,901
1,326
3,14,023
3,299
6,07,014
10,02,406

Statement of Profit and Loss

For the year ended 31st March, 2020

INCOME
Value of Sales
Income from Services
Value of Sales & Services (Revenue)
Less: GST Recovered
REVENUE FROM OPERATIONS
Other Income
Total Income
EXPENSES
Cost of Materials Consumed
Purchase of Stock-in-Trade
Changes in Inventories of Finished Goods, Work-in-Progress and Stock-in-Trade
Excise Duty
Employee Benefits Expense
Finance Costs
Depreciation / Amortisation and Depletion Expense
Other Expenses
Total Expenses
PROFIT BEFORE SHARE OF PROFIT / (LOSS) OF ASSOCIATES AND JOINT 
VENTURES, EXCEPTIONAL ITEM AND TAX
Share of Profit / (Loss) of Associates and Joint Ventures
PROFIT BEFORE EXCEPTIONAL ITEM AND TAX
Exceptional Item (Net of Tax)
PROFIT BEFORE TAX *
TAX EXPENSES *
Current Tax
Deferred Tax
PROFIT FOR THE YEAR
OTHER COMPREHENSIVE INCOME:
i.   
ii   
iii.  
iv.   
Total Other Comprehensive Income for the Year [Net of Tax]
Total Comprehensive Income for the Year
NET PROFIT ATTRIBUTABLE TO:
a)    Owners of the Company
b)    Non-Controlling Interest
OTHER COMPREHENSIVE INCOME ATTRIBUTABLE TO:
a)    Owners of the Company
b)   Non-Controlling Interest
TOTAL COMPREHENSIVE INCOME ATTRIBUTABLE TO:
a)     Owners of the Company
b)     Non-Controlling Interest
EARNINGS PER EQUITY SHARE OF FACE VALUE OF ` 10 EACH
Basic (in `) – Before Exceptional Item
Basic (in `) – After Exceptional Item
Diluted (in `) – Before Exceptional Item
Diluted (in `) – After Exceptional Item
Significant Accounting Policies
See accompanying Notes to the Financial Statements

Items that will not be reclassified to Profit or Loss
Income Tax relating to items that will not be reclassified to Profit or Loss
Items that will be reclassified to Profit or Loss
Income Tax relating to items that will be reclassified to Profit or Loss

Notes

23
24

25

26
27
1
28

28.2

12
12

24.1

24.2

29
29
29
29

1 to 42

2019-20

5,91,778
67,427
6,59,205
47,560
6,11,645
13,956
6,25,601

2,60,621
1,49,667
 (5,048)
14,902
14,075
22,027
22,203
89,211
5,67,658

57,943

107
58,050
 (4,444)
53,606

8,630
5,096
39,880

 22,286
 (1,088)
 (7,085)
 1,180
 15,293
55,173

39,354
526

15,311
 (18)

54,665
508

70.66
63.49
70.66
63.49

(` in crore)
2018-19

5,85,540
39,672
6,25,212
42,118
5,83,094
8,386
5,91,480

2,75,237
1,23,930
 (4,680)
13,885
12,488
16,495
20,934
78,067
5,36,356

55,124

103
55,227
 -
55,227

11,683
3,707
39,837

77,470
 (16,705)
 (2,177)
177
58,765
98,602

39,588
249

58,773
 (8)

98,361
241

66.82
66.82
66.80
66.80

* Profit before tax is after Exceptional Item and tax thereon and Tax Expenses are excluding the Current Tax on Exceptional Item.

1 to 42

As per our Report of even date

For and on behalf of the Board

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

326

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

327

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewGovernance Corporate  OverviewNotice CONSOLIDATEDFinancial  Statements 
 
Statement of Changes in Equity

For the year ended 31st March, 2020

A.   EQUITY SHARE CAPITAL

Balance as at  
1st April, 2018
5,922

Change during  
the year 2018-19
4

Balance as at  
31st March, 2019
5,926

Change during  
the year 2019-20
413

(` in crore)
Balance as at  
31st March, 2020
6,339

B.  OTHER EQUITY

Balance as at  
1st April, 
2019

Total 
Comprehensive 
Income for the 
Year

Dividend

Tax on 
Dividend

Transfer 
to / (from) 
Retained 
Earnings

Others*

On 
Employee 
Stock 
Options

(` in crore)

Balance as at 
31st March, 
2020

As at 31st March, 2020
Share Application Money Pending Allotment

RESERVES AND SURPLUS
  Capital Reserve
  Capital Redemption Reserve
  Debenture Redemption Reserve
  Share Based Payments Reserve
  Statutory Reserve

 Special Economic Zone Reinvestment  
Reserve 

  Securities Premium

Instruments Classified as Equity

  General Reserve
  Retained Earnings

2

291
14
9,412
7
484

 -

41,164
 -
2,55,016
12,330

 -

 -
 -
 -
 -
 -

 -

 -

 -
 -
 -
 -
 -

 -

 -

 -
 -
 -
 -
 -

 -

 -

 -

 -
40
15
 -
77

5,500

 -
 (4)
 -
 -
 -

 -

 -
 -
 -
39,354

 -
 -
 -
 (3,852)

 -
 -
 -
 (732)

 - 20,207
4,165
 -
 -
 -
(8,496)
 (5,632)

Other Comprehensive Income#

62,466

 15,311

 -

 -

 -

 (181)

Total

3,81,186

54,665

 (3,852)

 (732)

 -

 15,691

* Refer Note 13.7.
# Includes net movement in Foreign Currency Translation Reserve.

 (1)

 -
 -
-
 11
 -

 -

24
 -
 -
 -

 -

34

1

291
50
9,427
18
561

5,500

61,395
4,165
2,55,016
32,972

77,596

4,46,992

Balance as at  
1st April, 
2018

Total 
Comprehensive 
Income for the 
Year

Dividend

Tax on 
Dividend

Transfer 
to / (from) 
Retained 
Earnings

Others

On 
Employee 
Stock 
Options

(` in crore)

Balance as at 
31st March, 
2019

As at 31st March, 2019
Share Application Money Pending Allotment

15

 -

 -

 -

 -

 -

 (13)

2

RESERVES AND SURPLUS
  Capital Reserve
  Capital Redemption Reserve
  Debenture Redemption Reserve
  Share Based Payments Reserve
  Statutory Reserve
  Securities Premium
  General Reserve
  Retained Earnings

291
14
5,265
12
469
40,969
2,25,016
11,840

 -
 -
 -
 -
 -
 -
 -
39,588

 -
 -
 -
 -
 -
 -
 -
 (3,554)

 -
 -
 -
 -
 -
 -
 -
 (728)

Other Comprehensive Income#

3,693

58,773

 -

 -

Total

2,87,584

98,361

 (3,554)

 (728)

# Includes net movement in Foreign Currency Translation Reserve.

 -
 -
4,147
 -
15
 -
30,000
 (34,162)

 -

 -

 -
 -
 -
 -
 -
63
 -
 (654)

 -

 -
 -
 -
 (5)
 -
132
 -
 -

 -

291
14
9,412
7
484
41,164
2,55,016
12,330

62,466

 (591)

114

3,81,186

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

328

329

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewGovernance Corporate  OverviewNotice CONSOLIDATEDFinancial  Statements 
 
Cash Flow Statement

For the year ended 31st March, 2020

A. CASH FLOW FROM OPERATING ACTIVITIES

NET PROFIT BEFORE TAX AS PER STATEMENT OF PROFIT AND LOSS  
(AFTER EXCEPTIONAL ITEM AND TAX THEREON)
Adjusted for:
  Share of (Profit) / Loss of Associates and Joint Ventures
  Loss on Buy back of Debentures

(Profit) / Loss on Sale / Discard of Property, Plant and Equipment and Other Intangible Asset (Net)

  Depreciation / Amortisation and Depletion Expense
  Effect of Exchange Rate Change

(Profit) / Loss on Divestment of Stake

  Net Gain on Financial Assets#
  Tax on Exceptional Item
  Dividend Income#
Interest Income#
  Finance Costs#
Operating Profit before Working Capital Changes
Adjusted for:
  Trade and Other Receivables

Inventories

  Trade and Other Payables
Cash Generated from Operations
  Taxes Paid (Net)
Net Cash Flow from Operating Activities*

B. CASH FLOW FROM INVESTING ACTIVITIES

Purchase of Property, Plant and Equipment and Other Intangible Assets
Proceeds from disposal of Property, Plant and Equipment and Other Intangible Assets
Purchase of Other Investments
Proceeds from Sale of Financial Assets (including Advance Received)
Upfront Fibre Payment
Net Cash Flow for Other Financial Assets
Interest Income
Dividend Income from Associates
Dividend Income from Others
Net Cash Flow used in Investing Activities

# Other than Financial Services Segment. 
* Includes amount spent in cash towards Corporate Social Responsibility is ` 1,022 crore. (Previous Year ` 904 crore). 

2019-20

(` in crore)

2018-19

53,606

55,227

 (107)
 60
247
22,203
107
11
 (2,076)
 (948)
 (110)
 (10,317)
21,880
84,556

 (9,804)
 (6,342)
38,050
1,06,460
 (8,386)
98,074

 (76,517)
964
 (11,59,270)
11,73,330
 (16,439)
 650
1,477
18
70
 (75,717)

 (103)
 -
33
20,934
 (1,319)
 (20)
 (2,471)
 -
 (501)
 (4,952)
16,491
83,319

 (40,136)
 (6,724)
18,078
54,537
 (12,191)
42,346

 (93,626)
849
 (11,05,479)
11,03,615
 -
 (1,960)
972
3
498
 (95,128)

C. CASH FLOW FROM FINANCING ACTIVITIES
Proceeds from Issue of Equity Share Capital
Proceeds from Issue of Share Capital to Non-Controlling Interest / Compulsory Convertible 
Debentures
Share Application Money
Payment of Lease Liabilities
Proceeds from Borrowings – Non-Current
Repayment of Borrowings – Non-Current
Borrowings – Current (Net)
Deferred Payment Liabilities
Movement in Deposits
Dividend Paid (including Dividend Distribution Tax)
Interest Paid
Net Cash Flow (used in) / from Financing Activities
Net Increase in Cash and Cash Equivalents
Opening Balance of Cash and Cash Equivalents
Add: Upon addition of Subsidiaries
Closing Balance of Cash and Cash Equivalents (Refer Note 9)

2019-20

18

111

1
 (1,062)
28,665
 (18,179)
25,095
 (1,370)
 (2,720)
 (4,592)
 (28,508)
 (2,541)
19,816
11,081
23
30,920

(` in crore)

2018-19

117

113

2
 -
80,299
 (20,245)
26,402
 (870)
 (2,292)
 (4,282)
 (23,338)
 55,906
3,124
7,336
621
11,081

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

330

331

Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewGovernance Corporate  OverviewNotice CONSOLIDATEDFinancial  Statements 
 
 
 
 
 
 
A.  CORPORATE INFORMATION

 The Consolidated Financial Statements comprise financial 
statements of “Reliance Industries Limited” (“the Holding 
Company” or “The Company”) and its subsidiaries 
(collectively referred to as “the Group”) for the year ended 
31st March, 2020.

 The principal activities of the Group, its joint ventures and 
associates consist of Refining, Petrochemicals, Oil and Gas, 
Organised Retail, Digital Services and Financial Services. 
Further details about the business operations of the Group are 
provided in Note 35 – Segment Information.

B.  SIGNIFICANT ACCOUNTING POLICIES

B.1  BASIS OF PREPARATION AND PRESENTATION
 The Consolidated Financial Statements have been 
prepared on the historical cost basis except for the 
following assets and liabilities which have been 
measured at fair value:
i. 

 Certain financial assets and liabilities (including 
derivative instruments),

ii.  Defined Benefit Plan’s – Plan Assets and
iii.  Equity settled Share Based Payments

 The Consolidated Financial Statements of the Group have 
been prepared to comply with the Indian Accounting 
Standards (‘Ind AS’), including the rules notified under the 
relevant provisions of the Companies Act, 2013.

 The Consolidated Financial Statements comprises of 
Reliance Industries Limited and all its subsidiaries, 
being the entities that it controls. Control is assessed in 
accordance with the requirement of Ind AS 110 – 
Consolidated Financial Statements.

 With effect from 1st April, 2019, Ind AS 116 – “Leases” 
(Ind AS 116) supersedes Ind AS 17 – “Leases”. The Group 
has adopted Ind AS 116 using the prospective approach. 
The application of Ind AS 116 has resulted into recognition 
of ‘Right of Use’ asset with a corresponding Lease Liability 
in the Balance Sheet.

 The Consolidated Financial Statements are presented in 
Indian Rupees (`) and all values are rounded 
to the nearest crore (` 00,00,000), except when 
otherwise indicated.

B.2 PRINCIPLES OF CONSOLIDATION

(a) 

 The financial statements of the Holding Company and 
its subsidiaries are combined on a line-by-line basis 
by adding together like items of assets, liabilities, 
equity, incomes, expenses and cash flows, after 
fully eliminating intra-group balances and intra-
group transactions.

(b) 

 Profits or losses resulting from intra-group 
transactions that are recognised in assets, such as 
Inventory and Property, Plant and Equipment, are 
eliminated in full.

332

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

(i) 

(j) 

(k) 

 In case of foreign subsidiaries, revenue items are 
consolidated at the average rate prevailing during the 
year. All assets and liabilities are converted at rates 
prevailing at the end of the year. Any exchange 
difference arising on consolidation is recognised in 
the Foreign Currency Translation Reserve (FCTR).”

 The audited/unaudited financial statements of 
foreign subsidiaries/joint ventures/associates have 
been prepared in accordance with the Generally 
Accepted Accounting Principle of its Country of 
Incorporation or Ind AS.

 The differences in accounting policies of the Holding 
Company and its subsidiaries/joint ventures/
associates are not material and there are no 
material transactions from 1st January, 2020 to 
31st March, 2020 in respect of subsidiaries/joint 
ventures/associates having financial year ended 
31st December, 2019.

 The Consolidated Financial Statements have 
been prepared using uniform accounting 
policies for like transactions and other events in 
similar circumstances.

 The carrying amount of the parent’s investment in 
each subsidiary is offset (eliminated) against the 
parent’s portion of equity in each subsidiary.

 The difference between the proceeds from disposal 
of investment in subsidiaries and the carrying amount 
of its assets less liabilities as on the date of disposal 
is recognised in the Consolidated Statement of 
Profit and Loss being the profit or loss on disposal of 
investment in subsidiary.

 Investment in Associates and Joint Ventures has 
been accounted under the Equity Method as per 
Ind AS 28 – Investments in Associates and Joint 
Ventures. Investments in joint operations are 
accounted using the Proportionate Consolidation 
Method as per Ind AS 111 – Joint Arrangements.

 The Group accounts for its share of post-acquisition 
changes in net assets of associates and joint 
ventures, after eliminating unrealised profits and 
losses resulting from transactions between the Group 
and its associates and joint ventures.

 Non-Controlling Interest’s share of profit/loss of 
consolidated subsidiaries for the year is identified and 
adjusted against the income of the Group in order to 
arrive at the net income attributable to shareholders 
of the Company.

(l) 

 Non-Controlling Interest’s share of net assets of 
consolidated subsidiaries is identified and presented 
in the Consolidated Balance Sheet.

B.3  SUMMARY OF SIGNIFICANT ACCOUNTING 

POLICIES
(a)   Current and Non-Current Classification
 The Group presents assets and liabilities in the 
Balance Sheet based on Current/Non-Current 
classification.

An asset is treated as Current when it is –

- 

- 

- 

- 

 Expected to be realised or intended to be sold or 
consumed in normal operating cycle;

Held primarily for the purpose of trading;

 Expected to be realised within twelve months 
after the reporting period, or

 Cash or cash equivalent unless restricted from 
being exchanged or used to settle a liability for 
at least twelve months after the reporting period.

 All other assets are classified as Non-Current.

A liability is treated as Current when –

- 

- 

- 

- 

 It is expected to be settled in normal 
operating cycle;

 It is held primarily for the purpose of trading;

 It is due to be settled within twelve months after 
the reporting period, or

 There is no unconditional right to defer the 
settlement of the liability for at least twelve 
months after the reporting period.

 The Group classifies all other liabilities 
as Non-Current.

 Deferred Tax Assets and Liabilities are classified as 
Non-Current Assets and Liabilities

(b)  Business Combination

 Business Combinations are accounted for using the 
acquisition method of accounting, except for common 
control transactions which are accounted using 
the pooling of interest method that is accounted at 
carrying values.

 The cost of an acquisition is measured at the fair 
value of the assets transferred, equity instruments 
issued and liabilities assumed at their acquisition date 
i.e. the date on which control is acquired. Contingent 
consideration to be transferred is recognised at fair 
value and included as part of cost of acquisition. 
Transaction related costs are expensed in the period 
in which the costs are incurred.

 For each business combination, the Group elects 
whether to measure the non-controlling interests 

in the acquiree at fair value or at the proportionate 
share of the acquiree’s identifiable net assets.

 Goodwill arising on business combination is initially 
measured at cost, being the excess of the aggregate 
of the consideration transferred and the amount 
recognised for non-controlling interests, and any 
previous interest held, over the fair value of net 
identifiable assets acquired and liabilities assumed. 
After initial recognition, Goodwill is tested for 
impairment annually and measured at cost less any 
accumulated impairment losses if any.

(c)  Property, Plant and Equipment

 Property, Plant and Equipment are stated at cost, net 
of recoverable taxes, trade discount and rebates less 
accumulated depreciation and impairment losses, if 
any. Such cost includes purchase price, borrowing 
cost and any cost directly attributable to bringing 
the assets to its working condition for its intended 
use, net charges on foreign exchange contracts and 
adjustments arising from exchange rate variations 
attributable to the assets. In case of land the Group 
has availed fair value as deemed cost on the date of 
transition to Ind AS.

 Subsequent costs are included in the asset’s 
carrying amount or recognised as a separate asset, 
as appropriate, only when it is probable that future 
economic benefits associated with the item will flow 
to the entity and the cost can be measured reliably.

 Property, Plant and Equipment which are significant 
to the total cost of that item of Property, Plant and 
Equipment and having different useful life are 
accounted separately.

 Other Indirect Expenses incurred relating to project, 
net of income earned during the project development 
stage prior to its intended use, are considered as 
pre-operative expenses and disclosed under Capital 
Work-in-Progress.

 Depreciation on Property, Plant and Equipment 
is provided using straight-line method except in 
case of certain assets from Refining segment and 
Petrochemical segment which are depreciated using 
written down value method. Depreciation on wireless 
telecommunications equipment and components 
is determined based on the expected pattern of 
consumption of the expected future economic 
benefits. Depreciation is provided based on useful 
life of the assets as prescribed in Schedule II to 
the Companies Act, 2013 except in respect of the 
following assets, where useful life is different than 
those prescribed in Schedule II.

333

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Particular

Depreciation

Fixed Bed Catalyst (useful 
life: 2 years or more)
Fixed Bed Catalyst (useful 
life: up to 2 years)
Premium on Leasehold 
Land (range upto 99 years)
Plant and Machinery  
(25 to 40 years)

Over its useful life as 
technically assessed
100% depreciated in the 
year of addition
Over the period of  
lease term
Over its useful life as 
technically assessed

 The residual values, useful lives and methods of 
depreciation of Property, Plant and Equipment are 
reviewed at each financial year end and adjusted 
prospectively, if appropriate.

 Gains or losses arising from derecognition of a 
Property, Plant and Equipment are measured as the 
difference between the net disposal proceeds and 
the carrying amount of the asset and are recognised 
in the Consolidated Statement of Profit and Loss 
when the asset is derecognised.

(d)  Leases

 The Group, as a lessee, recognises a right-of-use 
asset and a lease liability for its leasing arrangements, 
if the contract conveys the right to control the use of 
an identified asset.

 The contract conveys the right to control the use 
of an identified asset, if it involves the use of an 
identified asset and the Group has substantially all 
of the economic benefits from use of the asset and 
has right to direct the use of the identified asset. 
The cost of the right-of-use asset shall comprise of 
the amount of the initial measurement of the lease 
liability adjusted for any lease payments made at 
or before the commencement date plus any initial 
direct costs incurred. The right-of-use assets is 
subsequently measured at cost less any accumulated 
depreciation, accumulated impairment losses, if any 
and adjusted for any remeasurement of the lease 
liability. The right-of-use asset is depreciated using 
the straight-line method from the commencement 
date over the shorter of lease term or useful life of 
right-of-use asset.

 The Group measures the lease liability at the 
present value of the lease payments that are not 
paid at the commencement date of the lease. The 
lease payments are discounted using the interest 
rate implicit in the lease, if that rate can be readily 

determined. If that rate cannot be readily determined, 
the Group uses incremental borrowing rate.

 For short-term and low value leases, the Group 
recognises the lease payments as an operating 
expense on a straight-line basis over the lease term.

 The Group, as a lessor, classifies a lease either as 
an operating lease or a finance lease. Leases are 
classified as finance lease whenever the terms of the 
lease transfer substantially all the risks and rewards 
of ownership to the lessee. All other leases are 
classified as operating leases.

(e)  Other Intangible Assets

 Other Intangible Assets are stated at cost of 
acquisition net of recoverable taxes, trade discount 
and rebates less accumulated amortisation/depletion 
and impairment loss, if any. Such cost includes 
purchase price, borrowing costs, and any cost directly 
attributable for preparing the asset for its intended 
use, net charges on foreign exchange contracts and 
adjustments arising from exchange rate variations 
attributable to the Other Intangible Assets. In case 
of certain Other Intangible Assets, the Group has 
availed fair value as deemed cost on the date of 
transition to Ind AS.

 Subsequent costs are included in the asset’s 
carrying amount or recognised as a separate asset, 
as appropriate, only when it is probable that future 
economic benefits associated with the item will flow 
to the entity and the cost can be measured reliably.

 Other Indirect Expenses incurred relating to project, 
net of income earned during the project development 
stage prior to its intended use, are considered as  
pre-operative expenses and disclosed under 
Intangible Assets under Development.

 Gains or losses arising from derecognition of an Other 
Intangible Asset are measured as the difference 
between the net disposal proceeds and the carrying 
amount of the asset and are recognised in the 
Consolidated Statement of Profit and Loss when the 
asset is derecognised.

 The Group’s Other Intangible Assets include assets 
with finite and indefinite useful life. Assets with finite 
useful life are amortised on a straight-line basis over 
their expected useful life and assets with indefinite 
useful lives are not amortised but are tested for 
impairment annually at the cash generating unit level.

 A summary of the amortisation/depletion policies applied to the Group’s Other Intangible Assets to the extent of depreciable 
amount is as follows:

Particular

Depreciation

Technical Know-How
Computer Software
Development Rights

License Fee

Spectrum Fees

Others

Over the useful life of the underlying assets ranging from 5 years to 35 years.
Over a period of 5 to 10 years.
Depleted using the unit of production method. The cost of producing wells along with its related facilities 
including decommissioning costs are depleted in proportion of oil and gas production achieved vis-à-vis 
Proved Developed Reserves. The cost for common facilities including its decommissioning costs are 
depleted using Proved Reserves.
Amortised over the remainder of the License period from the date of commencement of the commercial 
operation.
Amortised from the date of commencement of commercial operation over the balance validity period, 
based on the expected pattern of consumption of the expected future economic benefits, in accordance 
with the applicable Accounting Standards.
In case of Jetty, the aggregate amount amortised to date is not less than the aggregate rebate availed by 
the Group.

 The amortisation period and the amortisation method for Other Intangible Assets with a finite useful life are reviewed at each 
reporting date.

(f)  Research and Development Expenditure
 Revenue expenditure pertaining to research is 
charged to the Consolidated Statement of Profit and 
Loss as and when incurred.

 Development costs are capitalised as an intangible 
asset if it can be demonstrated that the project is 
expected to generate future economic benefits, 
it is probable that those future economic benefits 
will flow to the entity and the costs of the asset 
can be measured reliably, else it is charged to the 
Consolidated Statement of Profit and Loss.

(g)  Cash and Cash Equivalents

 Cash and Cash Equivalents comprise of cash 
on hand, cash at bank, short-term deposits and 
short-term highly liquid investments that are readily 
convertible to known amounts of cash and which are 
subject to an insignificant risk of changes in value.

 All other borrowing costs are charged to the 
Consolidated Statement of Profit and Loss for the 
period for which they are incurred.

(i)  Inventories

 Items of inventories are measured at lower of 
cost and net realisable value after providing for 
obsolescence, if any, except in case of by-products 
which are valued at net realisable value. Cost of 
inventories comprises of cost of purchase, cost of 
conversion and other costs including manufacturing 
overheads net of recoverable taxes incurred 
in bringing them to their respective present 
location and condition.

 Cost of finished goods, work-in-progress, raw 
materials, chemicals, stores and spares, packing 
materials, trading and other products are determined 
on weighted average basis.

(h)  Finance Costs

(j)   Impairment of Non-Financial Assets — 

 Borrowing costs include exchange differences arising 
from foreign currency borrowings to the extent 
they are regarded as an adjustment to the interest 
cost. Borrowing costs that are directly attributable 
to the acquisition or construction of qualifying 
assets are capitalised as part of the cost of such 
assets. A qualifying asset is one that necessarily 
takes substantial period of time to get ready for 
its intended use.

 Interest income earned on the temporary investment 
of specific borrowings pending their expenditure on 
qualifying assets is deducted from the borrowing 
costs eligible for capitalisation.

Property, Plant and Equipment, Goodwill 
and Other Intangible Assets
 The Group assesses at each reporting date as to 
whether there is any indication that any Property, 
Plant and Equipment, Goodwill and Other Intangible 
Assets or group of assets, called Cash Generating 
Units (CGU) may be impaired. If any such indication 
exists, the recoverable amount of an asset or CGU 
is estimated to determine the extent of impairment, 
if any. When it is not possible to estimate the 
recoverable amount of an individual asset, the Group 
estimates the recoverable amount of the CGU to 
which the asset belongs.

334

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Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 An impairment loss is recognised in the Consolidated 
Statement of Profit and Loss to the extent, asset’s 
carrying amount exceeds its recoverable amount. The 
recoverable amount is higher of an asset’s fair value 
less cost of disposal and value in use. Value in use is 
based on the estimated future cash flows, discounted 
to their present value using pre-tax discount rate that 
reflects current market assessments of the time value 
of money and risk specific to the assets.

 The impairment loss recognised in prior accounting 
period is reversed if there has been a change in the 
estimate of recoverable amount.

(k)  Provisions

 Provisions are recognised when the Group has 
a present obligation (legal or constructive) as a 
result of a past event, it is probable that an outflow 
of resources embodying economic benefits will 
be required to settle the obligation and a reliable 
estimate can be made of the amount of the 
obligation. If the effect of the time value of money is 
material, provisions are discounted using a current 
pre-tax rate that reflects, when appropriate, the risks 
specific to the liability. When discounting is used, the 
increase in the provision due to the passage of time is 
recognised as a finance cost.

Provision for Decommissioning Liability
 The Group records a provision for decommissioning 
costs towards site restoration activity. 
Decommissioning costs are provided at the 
present value of future expenditure using a current 
pre-tax rate expected to be incurred to fulfill 
decommissioning obligations and are recognised 
as part of the cost of the underlying assets. Any 
change in the present value of the expenditure, 
other than unwinding of discount on the provision, 
is reflected as adjustment to the provision and the 
corresponding asset. The change in the provision 
due to the unwinding of discount is recognised in the 
Consolidated Statement of Profit and Loss.

(l)  Contingent Liability

 Disclosure of contingent liability is made when there 
is a possible obligation arising from past events, 
the existence of which will be confirmed only by 
the occurrence or non-occurrence of one or more 
uncertain future events not wholly within the control 
of the Group or a present obligation that arises from 
past events where it is either not probable that an 
outflow of resources embodying economic benefits 
will be required to settle or a reliable estimate of 
amount cannot be made.

(m) Employee Benefits Expense
Short-Term Employee Benefits
 The undiscounted amount of short-term employee 
benefits expected to be paid in exchange for the 

336

services rendered by employees are recognised as 
an expense during the period when the employees 
render the services.

Post-Employment Benefits
Defined Contribution Plans
 The Group recognises contribution payable to 
the provident fund scheme as an expense, when 
an employee renders the related service. If the 
contribution payable to the scheme for service 
received before the balance sheet date exceeds the 
contribution already paid, the deficit payable to the 
scheme is recognised as a liability. If the contribution 
already paid exceeds the contribution due for 
services received before the balance sheet date, then 
excess is recognised as an asset to the extent that 
the pre-payment will lead to, for example, a reduction 
in future payment or refund.

Defined Benefit Plans
 The Group pays gratuity to the employees who 
have completed five years of service at the time of 
resignation/superannuation. The gratuity is paid @15 
days basic salary for every completed year of service 
as per the Payment of Gratuity Act, 1972.

 The gratuity liability amount is contributed to the 
approved gratuity fund formed exclusively for gratuity 
payment to the employees. The gratuity fund has 
been approved by respective Income Tax authorities.

 The liability in respect of gratuity and other post-
employment benefits is calculated using the 
Projected Unit Credit Method and spread over the 
period during which the benefit is expected to be 
derived from employees’ services.

 Remeasurement gains and losses arising from 
adjustments and changes in actuarial assumptions 
are recognised in the period in which they occur, in 
Other Comprehensive Income.

Employee Separation Costs
 The Group recognises the employee separation cost 
when the scheme is announced and the Group is 
demonstrably committed to it.

(n)  Tax Expenses

 The tax expenses for the period comprises of Current 
Tax and Deferred Income Tax. Tax is recognised 
in Consolidated Statement of Profit and Loss, except 
to the extent that it relates to items recognised in the 
Other Comprehensive Income. In which case, the tax 
is also recognised in Other Comprehensive Income.

i.  Current Tax

 Current tax assets and liabilities are measured 
at the amount expected to be recovered from 
or paid to the taxation authorities, based on 
tax rates and laws that are enacted at the 
Balance sheet date.

ii.  Deferred Tax

 Deferred Tax is recognised on temporary 
differences between the carrying amounts of 
assets and liabilities in the financial statements 
and the corresponding tax bases used in the 
computation of taxable profit.

 Deferred Tax Assets are recognised to the 
extent it is probable that taxable profit will be 
available against which the deductible temporary 
differences, and the carry forward of unused tax 
losses can be utilised.

 Deferred Tax Liabilities and Assets are measured 
at the tax rates that are expected to apply in the 
period in which the liability is settled or the asset 
realised, based on tax rates (and tax laws) that 
have been enacted or substantively enacted by 
the end of the reporting period. The carrying 
amount of deferred tax liabilities and assets are 
reviewed at the end of each reporting period.

(o)  Share Based Payments

 Equity-settled share based payments to employees 
and others providing similar services are measured 
at the fair value of the equity instruments at the grant 
date. Details regarding the determination of the 
fair value of equity-settled share based payments 
transactions are set out in Note 26.2.

 The fair value determined at the grant date of the 
equity-settled share based payments is expensed on 
a straight line basis over the vesting period, based 
on the Group’s estimate of equity instruments that 
will eventually vest, with a corresponding increase 
in equity. At the end of each reporting period, the 
Group revises its estimate of the number of equity 
instruments expected to vest. The impact of the 
revision of the original estimates, if any, is recognised 
in Consolidated Statement of Profit and Loss such 
that the cumulative expenses reflects the revised 
estimate, with a corresponding adjustment to the 
Share Based Payments Reserve.

 The dilutive effect of outstanding options is reflected 
as additional share dilution in the computation of 
diluted earnings per share.

(p)   Foreign Currencies Transactions and 

Translation
 Transactions in foreign currencies are recorded at the 
exchange rate prevailing on the date of transaction. 
Monetary assets and liabilities denominated in 
foreign currencies are translated at the functional 
currency’s closing rates of exchange at the 
reporting date.

 Exchange differences arising on settlement or 
translation of monetary items are recognised in 

Consolidated Statement of Profit and Loss except 
to the extent of exchange differences which are 
regarded as an adjustment to interest costs on 
foreign currency borrowings that are directly 
attributable to the acquisition or construction of 
qualifying assets, are capitalised as cost of assets. 
Additionally, exchange gains or losses on foreign 
currency borrowings taken prior to April 1, 2016, 
which are related to the acquisition or construction 
of qualifying assets are adjusted in the carrying cost 
of such assets.

 Non-monetary items that are measured in terms of 
historical cost in a foreign currency are recorded 
using the exchange rates at the date of the 
transaction. Non-monetary items measured at fair 
value in a foreign currency are translated using the 
exchange rates at the date when the fair value was 
measured. The gain or loss arising on translation of 
non-monetary items measured at fair value is treated 
in line with the recognition of the gain or loss on 
the change in fair value of the item (i.e. translation 
differences on items whose fair value gain or loss 
is recognised in Other Comprehensive Income or 
Statement of Profit and Loss are also recognised in 
Other Comprehensive Income or Statement of Profit 
and Loss, respectively).

 In case of an asset, expense or income where a 
non-monetary advance is paid/received, the date of 
transaction is the date on which the advance was 
initially recognised. If there were multiple payments 
or receipts in advance, multiple dates of transactions 
are determined for each payment or receipt of 
advance consideration.

(q)  Revenue Recognition

 Revenue from contracts with customers is recognised 
when control of the goods or services are transferred 
to the customer at an amount that reflects the 
consideration entitled in exchange for those goods 
or services. The Group is generally the principal as 
it typically controls the goods or services before 
transferring them to the customer.

 Generally, control is transferred upon shipment of 
goods to the customer or when the goods is made 
available to the customer, provided transfer of title to 
the customer occurs and the Group has not retained 
any significant risks of ownership or future obligations 
with respect to the goods shipped.

 Revenue from rendering of services is recognised 
over time by measuring the progress towards 
complete satisfaction of performance obligations at 
the reporting period.

 Revenue is measured at the amount of consideration 
which the group expects to be entitled to in exchange 

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for transferring distinct goods or services to a 
customer as specified in the contract, excluding 
amounts collected on behalf of third parties (for 
example taxes and duties collected on behalf of 
the government).

 Consideration is generally due upon satisfaction 
of performance obligations and a receivable 
is recognised when it becomes unconditional. 
Generally, the credit period varies between 0-60 
days from the shipment or delivery of goods or 
services as the case may be.

 The Group provides volume rebates to certain 
customers once the quantity of products purchased 
during the period exceeds a threshold specified and 
also accrues discounts to certain customers based 
on customary business practices which is derived on 
the basis of crude price volatility and various market 
demand – supply situations. Consideration are 
determined based on its most likely amount.

 Generally, sales of petroleum products contain 
provisional pricing features where revenue is initially 
recognised based on provisional price. Difference 
between final settlement price and provisional price 
is recognised subsequently.

 The Group does not adjust short-term advances 
received from the customer for the effects of 
significant financing component if it is expected at 
the contract inception that the promised good or 
service will be transferred to the customer within a 
period of one year.

Contract Balances
Trade Receivables
 A receivable represents the Group’s right to an 
amount of consideration that is unconditional.

Contract Liabilities
 A contract liability is the obligation to transfer 
goods or services to a customer for which the 
Group has received consideration (or an amount of 
consideration is due) from the customer. If a customer 
pays consideration before the Group transfers 
goods or services to the customer, a contract 
liability is recognised when the payment is made or 
the payment is due (whichever is earlier). Contract 
liabilities are recognised as revenue when the Group 
performs under the contract.

Interest Income
 Interest Income from a financial asset is recognised 
using Effective Interest Rate Method.

Dividend Income
 Dividend Income is recognised when the Group’s 
right to receive the amount has been established.

(r)  Financial Instruments
i.  Financial Assets

A. 

Initial Recognition and Measurement
 All financial assets are initially recognised at 
fair value. Transaction costs that are directly 
attributable to the acquisition or issue of 
financial assets, which are not at Fair Value 
Through Profit or Loss, are adjusted to the 
fair value on initial recognition. Purchase 
and sale of financial assets are recognised 
using trade date accounting.

B.  Subsequent Measurement

a) 

 Financial assets measured at 
Amortised Cost (AC)

 A financial asset is measured at 
Amortised Cost if it is held within a 
business model whose objective is 
to hold the asset in order to collect 
contractual cash flows and the 
contractual terms of the financial asset 
give rise on specified dates to cash 
flows that represent solely payments of 
principal and interest on the principal 
amount outstanding.

b) 

 Financial Assets measured at Fair 
Value Through Other Comprehensive 
Income (FVTOCI)

 A financial asset is measured at 
FVTOCI if it is held within a business 
model whose objective is achieved by 
both collecting contractual cash flows 
and selling financial assets and the 
contractual terms of the financial asset 
give rise on specified dates to cash 
flows that represent solely payments of 
principal and interest on the principal 
amount outstanding.

c) 

 Financial Assets measured at Fair 
Value Through Profit or Loss (FVTPL)

 A financial asset which is not classified 
in any of the above categories are 
measured at FVTPL.

 Financial assets are reclassified subsequent 
to their recognition, if the Group changes 
its business model for managing those 
financial assets. Changes in business model 
are made and applied prospectively from 
the reclassification date which is the first 
day of immediately next reporting period 
following the changes in business model in 
accordance with principles laid down under 
Ind AS 109 – Financial Instruments.

338

C.  Other Equity Investments

 All other equity investments are measured 
at fair value, with value changes recognised 
in Consolidated Statement of Profit and 
Loss, except for those equity investments 
for which the Group has elected to present 
the value changes in ‘Other Comprehensive 
Income’. However, dividend on such equity 
investments is recognised in Statement of 
Profit and Loss when the Company’s right to 
receive payment is established.

D. 

Impairment of Financial Assets
 In accordance with Ind AS 109, the Group 
uses ‘Expected Credit Loss’ (ECL) model, 
for evaluating impairment of financial assets 
other than those measured at Fair Value 
Through Profit and Loss (FVTPL).

 Expected Credit Losses are measured 
through a loss allowance at an 
amount equal to:

• 

• 

 The 12-months expected credit losses 
(expected credit losses that result from 
those default events on the financial 
instrument that are possible within 12 
months after the reporting date); or

 Full lifetime expected credit losses 
(expected credit losses that result from 
all possible default events over the life 
of the financial instrument).

 For trade receivables, the Group applies 
‘simplified approach’ which requires 
expected lifetime losses to be recognised 
from initial recognition of the receivables. 
The Group uses historical default rates to 
determine impairment loss on the portfolio 
of trade receivables. At every reporting date 
these historical default rates are reviewed 
and changes in the forward-looking 
estimates are analysed.

 For other assets, the Group uses 12 month 
Expected Credit Loss to provide for 
impairment loss where there is no significant 
increase in credit risk. If there is significant 
increase in credit risk full lifetime Expected 
Credit Loss is used.

ii.  Financial Liabilities

A. 

Initial Recognition and Measurement
 All financial liabilities are recognised at 
fair value and in case of borrowings, net of 
directly attributable cost. Fees of recurring 
nature are directly recognised in the 
Consolidated Statement of Profit and Loss 
as finance cost.

B.  Subsequent Measurement

 Financial Liabilities are carried at amortised 
cost using the effective interest method.

 For trade and other payables maturing 
within one year from the balance sheet 
date, the carrying amounts approximate 
fair value due to the short maturity of 
these instruments.

iii.   Derivative Financial Instruments and 

Hedge Accounting
 The Group uses various derivative financial 
instruments such as interest rate swaps, 
currency swaps, forwards and options and 
commodity contracts to mitigate the risk of 
changes in interest rates, exchange rates and 
commodity prices. At the inception of a hedge 
relationship, the Group formally designates and 
documents the hedge relationship to which the 
Group wishes to apply hedge accounting and 
the risk management objective and strategy for 
undertaking the hedge. Such derivative financial 
instruments are initially recognised at fair value 
on the date on which a derivative contract 
is entered into and are also subsequently 
measured at fair value. Derivatives are carried 
as financial assets when the fair value is 
positive and as financial liabilities when the fair 
value is negative.

 Any gains or losses arising from changes 
in the fair value of derivatives are taken 
directly to Consolidated Statement of Profit 
and Loss, except for the effective portion 
of cash flow hedge which is recognised in 
Other Comprehensive Income and later to 
Consolidated Statement of Profit and Loss, 
when the hedged item affects profit or loss 
or is treated as basis adjustment if a hedged 
forecast transaction subsequently results in the 
recognition of a non-financial asset or  
non-financial liability.

 Hedges that meet the criteria for hedge 
accounting are accounted for as follows:

A.  Cash Flow Hedge

 The Group designates derivative contracts 
or non-derivative financial assets/liabilities 
as hedging instruments to mitigate the risk 
of movement in interest rates and foreign 
exchange rates for foreign exchange 
exposure on highly probable future cash 
flows attributable to a recognised asset or 
liability or forecast cash transactions. When 
a derivative is designated as a cash flow 
hedging instrument, the effective portion of 
changes in the fair value of the derivative is 

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recognised in the cash flow hedging reserve 
being part of Other Comprehensive Income. 
Any ineffective portion of changes in the 
fair value of the derivative is recognised 
immediately in the Consolidated Statement 
of Profit and Loss. If the hedging relationship 
no longer meets the criteria for hedge 
accounting, then hedge accounting is 
discontinued prospectively. If the hedging 
instrument expires or is sold, terminated 
or exercised, the cumulative gain or loss 
on the hedging instrument recognised in 
cash flow hedging reserve till the period 
the hedge was effective remains in cash 
flow hedging reserve until the underlying 
transaction occurs. The cumulative gain 
or loss previously recognised in the cash 
flow hedging reserve is transferred to the 
Consolidated Statement of Profit and Loss 
upon the occurrence of the underlying 
transaction. If the forecasted transaction 
is no longer expected to occur, then the 
amount accumulated in cash flow hedging 
reserve is reclassified in the Consolidated 
Statement of Profit and Loss.

B.  Fair Value Hedge

 The Group designates derivative contracts 
or non-derivative financial assets/liabilities 
as hedging instruments to mitigate the 
risk of change in fair value of hedged item 
due to movement in interest rates, foreign 
exchange rates and commodity prices.

 Changes in the fair value of hedging 
instruments and hedged items that are 
designated and qualify as fair value 
hedges are recorded in the Consolidated 
Statement of Profit and Loss. If the hedging 
relationship no longer meets the criteria 
for hedge accounting, the adjustment to 
the carrying amount of a hedged item for 
which the effective interest method is used 
is amortised to Consolidated Statement of 
Profit and Loss over the period of maturity.

iv.  Derecognition of Financial Instruments
 The Group derecognises a financial asset when 
the contractual rights to the cash flows from the 
financial asset expire or it transfers the financial 
asset and the transfer qualifies for derecognition 
under Ind AS 109 – Financial Instruments. A 
financial liability (or a part of a financial liability) 
is derecognised from the Group’s Balance Sheet 
when the obligation specified in the contract is 
discharged or cancelled or expires.

v.  Offsetting

 Financial assets and financial liabilities are offset 
and the net amount is presented in the Balance 
Sheet when, and only when, the Group has a 
legally enforceable right to set off the amount 
and it intends, either to settle them on a net 
basis or to realise the asset and settle the liability 
simultaneously.

(s)  Non-Current Assets Held for Sale

 Non-Current Assets are classified as Held for 
Sale if their carrying amount will be recovered 
principally through a sale transaction rather than 
through continuing use and sale is considered 
highly probable.

 A sale is considered as highly probable when 
decision has been made to sell, assets are available 
for immediate sale in its present condition, assets are 
being actively marketed and sale has been agreed or 
is expected to be concluded within 12 months of the 
date of classification.

 Non-current assets held for sale are neither 
depreciated nor amortised.

 Assets and liabilities classified as Held for Sale are 
measured at the lower of their carrying amount 
and fair value less cost of sell and are presented 
separately in the Consolidated Balance Sheet.

(t)  Accounting for Oil and Gas Activity

 The Group has adopted Successful Efforts Method 
(SEM) of accounting for its Oil and Gas activities. 
The policy of recognition of exploration and 
evaluation expenditure is considered in line with 
the principle of SEM. Seismic costs, geological and 
geophysical studies, petroleum exploration license 
fees and general and administration costs directly 
attributable to exploration and evaluation activities 
are expensed off. The costs incurred on acquisition 
of interest in oil and gas blocks and on exploration 
and evaluation other than those which are expensed 
off are accounted for as Intangible Assets under 
Development. All development costs incurred in 
respect of Proved Reserves are also capitalised 
under Intangible Assets under Development. Once 
a well is ready to commence commercial production, 
the costs accumulated in Intangible Assets under 
Development are classified as Other Intangible 
Assets corresponding to proved developed oil 
and gas reserves. The exploration and evaluation 
expenditure which does not result in discovery of 
proved oil and gas reserves and all cost pertaining 
to production are charged to the Consolidated 
Statement of Profit and Loss.

 The Group used technical estimation of reserves as 
per the Petroleum Resources Management System 
guidelines 2011 and standard geological and reservoir 
engineering methods. The reserve review and 
evaluation is carried out annually.

 Oil and Gas Joint Ventures are in the nature of Joint 
Operations. Accordingly, assets and liabilities as 
well as income and expenditure are accounted on 
the basis of available information on a line-by-line 
basis with similar items in the financial statements, 
according to the participating interest of the Group.

(u)  Earnings Per Share

 Basic Earnings Per Share is calculated by dividing 
the net profit after tax by the weighted average 
number of equity shares outstanding during the 
year adjusted for bonus element in equity share. 
Diluted Earnings Per Share adjusts the figures used in 
determination of basic earnings per share to take into 
account the conversion of all dilutive potential equity 
shares. Dilutive potential equity shares are deemed 
converted as at the beginning of the period unless 
issued at a later date.

C.   CRITICAL ACCOUNTING JUDGEMENTS AND 

KEY SOURCES OF ESTIMATION UNCERTAINTY
 The preparation of the Group’s financial statements requires 
management to make judgement, estimates and assumptions 
that affect the reported amount of revenue, expenses, assets 
and liabilities and the accompanying disclosures. Uncertainty 
about these assumptions and estimates could result in 
outcomes that require a material adjustment to the carrying 
amount of assets or liabilities affected in future periods.

(A)  ESTIMATION OF OIL AND GAS RESERVES
 The determination of the Group’s estimated oil and 
natural gas reserves requires significant judgements 
and estimates to be applied and these are regularly 
reviewed and updated. Factors such as the availability of 
geological and engineering data, reservoir performance 
data, acquisition and divestment activity, drilling of 
new wells, and commodity prices all impact on the 
determination of the Group’s estimates of its oil and 
natural gas reserves. The Group bases it’s proved 
reserves estimates on the requirement of reasonable 
certainty with rigorous technical and commercial 
assessments based on conventional industry practice and 
regulatory requirements.

 Estimates of oil and natural gas reserves are used to 
calculate depletion charges for the Group’s oil and gas 
properties. The impact of changes in estimated proved 
reserves is dealt with prospectively by amortising the 
remaining carrying value of the asset over the expected 
future production. Oil and natural gas reserves also have 

a direct impact on the assessment of the recoverability of 
asset carrying values reported in the financial statements.

 Details on proved reserves and production both on 
product and geographical basis are provided in Note 31.2.

(B)  DECOMMISSIONING LIABILITIES

 The liability for decommissioning costs are recognised 
when the Group has an obligation to perform site 
restoration activity. The recognition and measurement 
of decommissioning provisions involves the use of 
estimates and assumptions. These include the timing 
of abandonment of well and related facilities which 
would depend upon the ultimate life of the field, 
expected utilisation of assets by other fields, the scope 
of abandonment activity and pre-tax rate applied 
for discounting.

(C)   PROPERTY PLANT AND EQUIPMENT/OTHER 

INTANGIBLE ASSETS
 Estimates are involved in determining the cost attributable 
to bringing the assets to the location and condition 
necessary for it to be capable of operating in the manner 
intended by the management. Property, Plant and 
Equipment/Other Intangible Assets are depreciated/
amortised over their estimated useful life, after taking 
into account estimated residual value. Spectrum Cost is 
amortised over its balance validity period, based on the 
expected pattern of consumption of the expected future 
economic benefits.

 Management reviews the estimated useful life and 
residual values of the assets annually in order to 
determine the amount of depreciation/amortisation to 
be recorded during any reporting period. The useful life 
and residual values are based on the Group’s historical 
experience with similar assets and take into account 
anticipated technological changes. The depreciation/
amortisation for future periods is revised if there are 
significant changes from previous estimates.

(D)  RECOVERABILITY OF TRADE RECEIVABLES

 Judgements are required in assessing the recoverability 
of overdue trade receivables and determining whether a 
provision against those receivables is required. Factors 
considered include the credit rating of the counterparty, 
the amount and timing of anticipated future payments and 
any possible actions that can be taken to mitigate the risk 
of non-payment.

(E)  PROVISIONS

 The timing of recognition and quantification of the liability 
requires the application of judgement to existing facts 
and circumstances, which can be subject to change. The 
carrying amounts of provisions and liabilities are reviewed 
regularly and revised to take account of changing facts 
and circumstances.

340

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(F)   IMPAIRMENT OF FINANCIAL AND  

(J)   GLOBAL HEALTH PANDEMIC ON COVID-19 

NON-FINANCIAL ASSETS
 The impairment provisions for Financial Assets are based 
on assumptions about risk of default and expected cash 
loss rates. The Group uses judgement in making these 
assumptions and selecting the inputs to the impairment 
calculation, based on Group’s past history, existing market 
conditions as well as forward-looking estimates at the end 
of each reporting period.

 In case of non-financial assets the Group estimates asset’s 
recoverable amount, which is higher of an asset’s or Cash 
Generating Units (CGU’s) fair value less costs of disposal 
and its value in use.

 In assessing value in use, the estimated future cash flows 
are discounted to their present value using pre-tax 
discount rate that reflects current market assessments 
of the time value of money and the risks specific to the 
asset. In determining fair value less costs of disposal, 
recent market transactions are taken into account, if 
no such transactions can be identified, an appropriate 
valuation model is used.

 Goodwill and intangible assets with indefinite lives 
have been allocated to the respective CGUs which are 
determined at the entity level. During the year ended 
March 31, 2020, the Group has determined that there is no 
impairment towards these assets.

(G)   RECOGNITION OF DEFERRED TAX ASSETS 

AND LIABILITIES
 Deferred tax assets and liabilities are recognised 
for deductible temporary differences and unused 
tax losses for which there is probability of utilisation 
against the future taxable profit. The Group uses 
judgement to determine the amount of deferred 
tax that can be recognised, based upon the likely 
timing and the level of future taxable profits and 
business developments.

(H)  FAIR VALUE MEASUREMENT

 For estimates relating to fair value of financial instruments 
refer note 34 of financial statements.

(I)  REVENUE

 The application of Accounting Standard on Revenue 
Recognition for digital segment involves complexity and 
use of key judgements with respect to multiple elements 
deliverables, timing of revenue recognition, accounting of 
discounts, incentives, etc. The Management has reviewed 
such accounting treatment and is satisfied about its 
appropriateness in terms of the relevant Ind AS.

AND FALL IN CRUDE PRICE
 The outbreak of Coronavirus (COVID-19) pandemic 
globally and in India is causing significant disturbance 
and slowdown of economic activity. In many countries, 
businesses are being forced to cease or limit their 
operations for long or indefinite periods of time. Measures 
taken to contain the spread of the virus, including travel 
bans, quarantines, social distancing, and closures 
of non-essential services have triggered significant 
disruptions to businesses worldwide, resulting in an 
economic slowdown.

 COVID-19 is significantly impacting business operation 
of the companies, by way of interruption in production, 
supply chain disruption, unavailability of personnel, 
closure/lockdown of production facilities etc. On 
24th March, 2020, the Government of India ordered 
a nationwide lockdown for 21 days which further got 
extended till 3rd May, 2020 to prevent community spread 
of COVID-19 in India resulting in significant reduction in 
economic activities. Further, during March 2020/April 
2020, there has been significant volatility in oil prices, 
resulting in uncertainty and reduction in oil prices.

 In assessing the recoverability of Group assets such as 
Investments, Loans, Intangible assets, Goodwill, Trade 
receivable etc. the Group has considered internal and 
external information. The Group has performed sensitivity 
analysis on the assumptions used basis the internal 
and external information/indicators of future economic 
conditions, the Group expects to recover the carrying 
amount of the assets.

(K)  LEASES

 The Group evaluates if an arrangement qualifies to be a 
lease as per the requirements of Ind AS 116. Identification 
of a lease requires significant judgement. The Group 
uses judgement in assessing whether a contract (or part 
of contract) include a lease, the lease team (including 
anticipated renewals), the applicable discount rate, 
variable lease payments whether are in-substance fixed. 
The judgement involves assessment of whether the 
asset included in the contract is a fully or partly identified 
asset based on the facts and circumstances, whether the 
contract include a lease and non-lease component and if 
so, separation thereof for the purpose of recognition and 
measurement, determination of lease term basis,  
inter alia the non-cancellable period of lease and whether 
the lessee intends to opt for continuing with the use of 
the asset upon the expiry thereof, and whether the lease 
payments are fixed are variable or a combination of both.

1.  PROPERTY, PLANT AND EQUIPMENT, OTHER INTANGIBLE ASSETS, CAPITAL WORK-IN-PROGRESS AND INTANGIBLE 

ASSETS UNDER DEVELOPMENT

Gross Block

Depreciation/Amortisation and Depletion

Net Block

As at  
01-04-2019

Additions/
Adjustments^

Deductions/
Adjustments

As at  
31-03-2020

As at 
 01-04-2019

For the  
Year #

Deductions/
Adjustments

As at  
31-03-2020

As at  
31-03-2020

As at  
31-03-2019

(` in crore)

49,371
27,672
3,18,853
10,175
9,019
2,623
697
417
543
4,19,370

18,683
 -
318
 -
10
19,011
4,38,381

5,406
58,139
8,294
69,362
4,943
1,46,144
5,84,525

482
4,551
1,26,104
5,291
4,503
899
77
90
90
1,42,087

210
2,225
7,446
57
 -
9,938
1,52,025

535
2,768
1,460
2,081
992
7,836
1,59,861

3
51
3,447
308
333
162
55
5
 -
4,364

 -
17
 -
 (2)
 -
15
4,379

49,850
32,172
4,41,510
15,158
13,189
3,360
719
502
633
5,57,093

18,893
2,208
7,764
59
10
28,934
5,86,027

 -
7,978
1,15,008
4,716
3,947
1,136
524
322
348
1,33,979

1,970
 -
307
 -
10
2,287
1,36,266

 -
1,380
11,108
864
1,143
346
69
12
78
15,000

310
300
1,189
14
 -
1,813
16,813

 (20)
 -
273
6,201
24
6,478
10,857

5,961
60,907
9,481
65,242
5,911
1,47,502
7,33,529

245
3,756
2,485
2,919
1,045
2,613
1,740
51,165
341
1,429
61,882
5,856
1,98,148 22,669

 -
23
2,141
297
314
131
52
5
 -
2,963

 -
1
8
 -
 -
9
2,972

 (20)
 -
232
6,472
31
6,715
9,687

 -
9,335
1,23,975
5,283
4,776
1,351
541
329
426
1,46,016

2,280
299
1,488
14
10
4,091
1,50,107

4,021
5,404
3,426
46,433
1,739
61,023
2,11,130

5,75,471

74,395

65,341

5,84,525

1,77,399 24,290

3,541

1,98,148

49,850
22,837
3,17,535
9,875
8,413
2,009
178
173
207
4,11,077

16,613
1,909
6,276
45
 -
24,843
4,35,920

1,940
55,503
6,055
18,809
4,172
86,479
5,22,399

3,86,377
59,096

49,371
19,694
2,03,845
5,459
5,072
1,487
173
95
195
2,85,391

16,713
 -
11
 -
 -
16,724
3,02,115

1,650
55,220
5,681
18,197
3,514
84,262
3,86,377

1,50,178

50,010

29,285

Description

PROPERTY, PLANT 
AND EQUIPMENT
Own Assets:
Land
Buildings
Plant and Machinery
Electrical Installations
Equipments$
Furniture and Fixtures
Vehicles
Ships
Aircrafts and Helicopters
Sub-Total
Right-of-Use Assets:
Land
Buildings
Plant and Machinery
Vehicles
Ships
Sub-Total
Total (A)
OTHER INTANGIBLE 
ASSETS *
Technical Knowhow Fees
Spectrum Cost
Software
Development Rights
Others
Total (B)
Total (A+B)

Previous Year
CAPITAL WORK-IN-
PROGRESS

INTANGIBLE ASSETS 
UNDER DEVELOPMENT

$ Includes Office Equipments.
* Other than internally generated.
#  Depreciation/Amortisation and Depletion for the year includes depreciation of ` 86 crore (Previous Year ` 160 crore) capitalised during the year and ` 437 
crore on account of entities acquired during the year 2019-20 and excludes ` 57 crore on account of Divestment of Stake in relation to Asset Held for Sale 
pertaining to 2018-19. Thus, ` 22,203 crore has been considered in the Statement of Profit and Loss.

^ Additions/adjustments in gross block for the year include ` 1,744 crore on account of entities acquired during the year 2019-20.

1.1 

 Right of Use (Land) includes ` 83 crore (Previous Year ` 89 crore) in respect of which the letters of allotment are received and 
supplementary agreements entered, however, lease deeds are pending execution.

1.2  Buildings includes:

i)  Cost of shares in Co-operative Societies ` 2,03,700 (Previous Year ` 2,03,700).

ii) 

` 135 crore (Previous Year ` 135 crore) in shares of Companies / Societies with right to hold and use certain area of Buildings.

342

343

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.3  Other Intangible Assets – Others includes:

i) 

ii) 

Jetties amounting to ` 812 crore (Previous Year ` 812 crore), the ownership of which vests with Gujarat Maritime Board.

Particulars

` 7 crore (Previous Year ` 7 crore) in shares of companies with Right to hold and use Land and Buildings.

1.4  Capital Work-in-Progress and Intangible Assets Under Development includes:

i) 

ii) 

` 15,684 crore (Previous Year ` 34,473 crore) on account of Project Development Expenditure.

` 9,168 crore (Previous Year ` 18,750 crore) on account of cost of construction materials at site.

1.5 

 Additions in Property, Plant and Equipment, Capital Work-in-Progress, Intangible Assets and Intangible Assets Under Development 
includes ` 6,255 crore (net loss) [Previous Year ` 5,117 crore (net loss)] on account of exchange difference during the year.

1.6  For Assets pledged as security – Refer Note 15.1, 15.2 and 15.3.

1.7 

1.8 

 The Company has adopted Ind AS 116 ‘Leases’ effective April 1, 2019 and applied the Standard to its leases, pursuant to which it has 
reclassified its leased asset as Right-of-Use Assets. Further, additions include recognition of leasing arrangement as Right-of-use 
Assets as at April 1, 2019. The impact on the profit for the year is not material.

 During the year, pursuant to a scheme of arrangement sanctioned by the National Company Law Tribunal, Reliance Corporate IT Park 
Limited (“RCITPL”), a wholly-owned subsidiary of the Company has reclassified its development rights in leasehold land to “Intangible 
Assets under Development”. In terms of the scheme, RCITPL has accounted the fair valuation impact of “Intangible Assets under 
Development” aggregating to ` 38 crore in the retained earnings, overriding the provisions of Ind AS in accordance with the current 
accounting guidelines. Same accounting treatment has been followed in consolidated financial statements.

Particulars

2 INVESTMENTS – NON-CURRENT
INVESTMENT IN ASSOCIATES
A.
Investments measured at Cost (accounted using Equity Method)
In Equity Shares – Quoted, Fully paid up
GTPL Hathway Limited of ` 10 each
Reliance Industrial Infrastructure Limited of ` 10 each

In Equity Shares – Unquoted, Fully paid up
Big Tree Entertainment Private Limited of ` 10 each
CCN DEN Network Private Limited of ` 10 each
Clayfin Technologies Private Limited of ` 10 each
DEN ADN Network Private Limited of ` 10 each
Den Satellite Network Private Limited of ` 10 each
Eenadu Television Private Limited of ` 10 each
Gaurav Overseas Private Limited of ` 10 each [` 27,97,720; 
(Previous Year ` 28,35,517)]
Gujarat Chemical Port Limited of ` 1 each (Formerly known as Gujarat 
Chemical Port Terminal Company Limited)
Hathway VCN Cablenet Private Limited of ` 10 each
Indian Vaccines Corporation Limited of ` 10 each [` 18,50,655;  
(Previous Year ` 34,48,495)]
Jamnagar Utilities & Power Private Limited Class A shares of ` 1 each  
[` 40,72,000 ; (Previous Year ` 40,72,000)]
NW18 HSN Holdings PLC of USD 0.2 each
Pan Cable Services Private Limited of ` 10 each
Reliance Europe Limited of Sterling Pound 1 each

344

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

4,26,97,825
68,60,064

17,04,279
20,40,000
35,93,552
19,38,000
50,295
60,94,190
3,23,000

380
190
570

 -
 -
23
3
66
375
 -

4,70,10,528
68,60,064

17,04,279
20,40,000
35,93,552
19,38,000
50,295
60,94,190
3,23,000

391
188
579

 -
 -
22
4
64
335
 -

64,29,20,000

430

64,29,20,000

329

12,520
62,63,125

52,32,000

92,62,233
10
11,08,500

 -
 -

 -

 -
 -
39

12,520
62,63,125

52,32,000

92,62,233
10
11,08,500

 -
 -

 -

 -
 -
37

Reliance Services and Holdings Limited of ` 10 each  
(Formerly known as Naroda Power Private Limited)
Television Home Shopping Network Limited of ` 10 each 
(Formerly known as TV18 Home Shopping Network Limited)
Vadodara Enviro Channel Limited of ` 10 Each [` 1,43,020 ]
Vay Network Services Private Limited of ` 2 each 
[` Nil (Previous Year ` 39,14,826)]

In Preference Shares – Unquoted, Fully paid up
Big Tree Entertainment Private Limited – Compulsorily Convertible  
Preference Shares Series B of ` 1,000 each
Big Tree Entertainment Private Limited – Compulsorily Convertible Preference 
Shares Series B1 of ₹ 10 each
Big Tree Entertainment Private Limited – Compulsorily Convertible Preference 
Shares Series C of ` 1,000 each
Big Tree Entertainment Private Limited – Compulsorily Convertible Preference 
Shares Series C1 of ₹ 10 each
Big Tree Entertainment Private Limited – Compulsorily Convertible Preference 
Shares Series D of ` 10 each
Reliance Services and Holdings Limited – 6% Non-Cumulative Redeemable 
Preference Shares of ` 1,000 each (Refer Note 13.7) 
(Formerly known as Naroda Power Private Limited)
Television Home Shopping Network Limited – Compulsory Convertible 
Preference Shares of ₹ 100 each (Formerly known as TV18 Home Shopping 
Network Limited)

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

50,000

 -

14,302
19,57,413

1,156

2,31,200

1,807

3,61,400

 -

 -

 -
 -

936

 -

 -

17

 -

 -

7,67,196

 -
19,57,413

1,156

2,31,200

1,807

3,61,400

 -

 -

 -
 -

791

 -

 -

98

 -

3,41,857

278

3,41,857

278

17,64,66,916

16,175

 -

 -

 -

 -

5,53,285

40

In Preference shares - Unquoted, Partly paid up
NW18 HSN Holdings PLC – Class O Preference Shares of USD 0.2 each, paid 
up USD 0.05 each

12,75,367

In Debentures - Unquoted, Fully paid up
Ashwani Commercials Private Limited - Zero Coupon Unsecured Optionally 
Fully Convertible Debentures of ` 10 each
Reliance Services and Holdings Limited – Zero Coupon Unsecured Optionally 
Fully Convertible Debentures of ` 10 each 
(Formerly known as Naroda Power Private Limited)

13,55,90,000

9,97,50,000

In Share Warrant – Unquoted, Partly paid up
NW18 HSN Holdings PLC – Share Warrant of USD 10 each, paid up USD 0.01 
each

24,18,393

In Limited Liability Partnership
GenNext Ventures Investment Advisers LLP [` 25,60,426;  
(Previous Year ` 26,72,980)]

In Corpus of Trust
Unquoted
Investment in Corpus of Petroleum Trust (Refer Note 13.7)

A. Total Investments in Associates

12,75,367

13,55,90,000

 -

24,18,393

16,470

 -

-

136

100

236

 -

 -

 -

 -

27,119
27,119
45,331

416

 -

-

136

 -

136

 -

 -

 -

 -

 -
 -
1,922

345

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
Particulars

B.

INVESTMENT IN JOINT VENTURES
Investment measured at Cost (accounted using Equity method)
In Equity Shares – Unquoted, Fully paid up
Brooks Brothers India Private Limited of ` 10 each
Burberry India Private Limited of ` 10 each
Canali India Private Limited of ` 10 each
D.E. Shaw India Securities Private Limited of ` 10 each
Diesel Fashion India Reliance Private Limited of ` 10 each
Ethane Crystal LLC Class A Share
Ethane Emerald LLC Class A Share
Ethane Opal LLC Class A Share
Ethane Pearl LLC Class A Share
Ethane Sapphire LLC Class A Share
Ethane Topaz LLC Class A Share
Ethane Crystal LLC Class C Share
Ethane Emerald LLC Class C Share
Ethane Opal LLC Class C Share
Ethane Pearl LLC Class C Share
Ethane Sapphire LLC Class C Share
Ethane Topaz LLC Class C Share
Football Sports Development Limited of ` 10 each
Hathway Bhaskar CCN Multi Entertainment Private Limited of ` 10 each
Hathway Bhawani NDS Network Private Limited of ` 500 each  
[` 33,14,237 ; (Previous Year ` 31,19,917)]
Hathway Cable MCN Nanded Private Limited of ` 10 each 
[` 45,86,231 ; (Previous Year ` 29,72,821)]
Hathway CBN Multinet Private Limited of ` 10 each
Hathway CCN Entertainment (India) Private Limited of ` 10 each
Hathway CCN Multinet Private Limited of ` 10 each
Hathway Channel 5 Cable & Datacom Private Limited of ` 10 each
Hathway Dattatray Cable Network Private Limited of ` 10 each
Hathway Digital Saharanpur Cable & Datacom Private Limited of ` 10 each
Hathway Ice Television Private Limited of ` 10 each
Hathway Latur MCN Cable & Datacom Private Limited of ` 10 each
Hathway MCN Private Limited of ` 10 each
Hathway Sai Star Cable & Datacom Private Limited of ` 10 each
Hathway Sonali OM Crystal Cable Private Limited of ` 10 each
Hathway Palampur Cable Network Private Limited of ` 10 each 
[` Nil; (Previous Year ` 18,83,237)]
Hathway Prime Cable & Datacom Private Limited of ` 10 each
IBN Lokmat News Private Limited of ` 10 each
Iconix Lifestyle India Private Limited of ` 10 each
IMG Reliance Limited of ` 10 each
India Gas Solutions Private Limited of ` 10 each
Jio Payments Bank Limited of ` 10 each
Marks and Spencer Reliance India Private Limited (Class A Shares of ` 10 
each)
Marks and Spencer Reliance India Private Limited (Class C Shares of ` 5 each)
Net 9 Online Hathway Private Limited of ` 10 each

346

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

Particulars

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

2,45,00,000
2,23,22,952
1,22,50,000
1,07,00,000
5,65,95,000
84,933
80,046
79,914
85,280
79,914
79,914
1,97,48,739
1,86,12,443
1,85,81,663
1,98,29,430
1,85,81,663
1,85,81,663
10,80,141
7,000
15,810

13,05,717

25,500
2,55,000
2,42,250
2,49,000
20,400
10,200
1,02,000
51,000
9,63,000
68,850
68,000
15,300

2,29,500
86,25,000
25,05,000
5,33,60,074
1,50,00,000
16,24,00,000
81,42,722

9,51,16,546
5,000

15
33
15
1
17
1
1
1
1
1
1
196
188
177
187
175
176
41
 -
 -

 -

1
4
7
 -
 -
 -
 -
 -
5
11
1
 -

 -
 -
39
157
6
152
49

194
3

2,45,00,000
2,23,22,952
1,22,50,000
1,07,00,000
5,16,95,000
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
9,12,531
7,000
15,810

13,05,717

25,500
2,55,000
2,42,250
2,49,000
20,400
10,200
1,02,000
51,000
9,63,000
68,850
68,000
15,300

2,29,500
86,25,000
25,05,000
5,33,60,074
1,05,05,000
16,24,00,000
81,42,722

9,51,16,546
5,000

14
29
14
2
14
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
5
 -
 -

 -

1
4
6
 -
 -
 -
 -
 -
4
10
 -
 -

 -
 -
46
150
8
151
49

191
3

Pipeline Management Services Private Limited of ` 10 each  
(Formerly known as Rutvi Project Managers Private Limited)
Reliance Bally India Private Limited of ` 10 each
Reliance Paul & Shark Fashions Private Limited of ` 10 each
Reliance Sideways Private Limited  of ` 10 each
Reliance-Grand Vision India Supply Private Limited of ` 10 each
Reliance-Vision Express Private Limited of ` 10 each
Ryohin-Keikaku Reliance India Private Limited of ` 10 each
Supreme Tradelinks Private Limited of ` 10 each
TCO Reliance India Private Limited of ` 10 each
Ubona Technologies Private Limited of ` 10 each
V&B Lifestyle India Private Limited of ` 10 each
Zegna South Asia Private Limited of ` 10 each

In Preference Shares – Unquoted, Fully paid up
IBN Lokmat News Private Limited – 0.10% Non-Cumulative Redeemable 
Preference Shares Series "I" of ` 100 each
IBN Lokmat News Private Limited – 0.10% Non-Cumulative Redeemable 
Preference Shares Series "II" of ` 100 each
IBN Lokmat News Private Limited – 0.01% Optionally Convertible Non-
Cumulative Redeemable Preference Share Series "II" of ` 100 each
IBN Lokmat News Private Limited – 0.10% Non-Cumulative Redeemable 
Preference Shares Series "III" of ` 100 each

In Limited Liability Partnership
Hathway SS Cable & Datacom LLP

B. Total Investments in Joint Ventures

C. OTHER INVESTMENTS

Investment measured at Amortised Cost
In Government Securities – Unquoted
6 Years National Savings Certificate (Deposited with Sales Tax Department 
and Other Government Authorities) [` 45,08,847; (Previous Year ` 45,02,837)]

In Debentures or Bonds – Unquoted, Fully paid up
Jio Digital Fibre Private Limited – 9% Non-convertible Debentures of  
` 10,00,000 each
Reliance Jio Infratel Private Limited – 9% Non-convertible Debentures of 
` 10,00,000 each
Yes Bank Limited – Unsecured Redeemable Non-Convertible,  
Upper Tier II Bonds of ` 10,00,000 each

In Others
Pass Through Certificates
Digital Fibre Infrastructure Trust
Tower Infrastructure Trust

5,00,000

2

5,00,000

36,00,000
1,08,50,000
-
1,35,00,000
9,20,00,000
1,65,62,000
10,63,545
 -
10,821
87,45,000
2,71,49,272

2,20,000

2,49,999

1

20,35,250

48,50,000
1,21,00,000
5,000
1,35,00,000
9,70,00,000
2,48,92,000
 -
1,37,20,000
10,821
87,45,000
2,98,44,272

2,20,000

2,49,999

1

20,35,250

4
5
-
5
6
17
 -
14
5
7
5
1,926

 -

5

 -

9

14

 -
 -
1,940

 -

 -

1

4
5
-
6
10
12
3
 -
5
8
2
757

 -

5

 -

10

15

 -
 -
772

 -

 -

2,53,420

27,394

4,53,420

45,342

1,18,360

12,795

1,18,360

11,836

30

3

30

3

40,192

3,126
26
12
3,164

57,181

 -
 -
 -
 -

347

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewParticulars

Investment measured at Fair Value Through Other
Comprehensive Income (FVTOCI)
In Membership Interest of LLP – Unquoted
Labs 02 Limited Partnership

In Membership Interest of LLC – Unquoted
BreakThrough Energy Ventures LLC

In Equity Shares - Quoted, Fully paid up
Affinity Energy and Health Limited of AUD 0.1636 each
Balaji Telefilms Limited of ` 2 each
EIH Limited of ` 2 each
Eros International PLC of GBP 0.30 each
Himachal Futuristic Communications Limited of ` 1 each
KSL and Industries Limited of ` 4 each [` 8,06,324; (Previous Year  
` 13,75,493)]
Refex Industries Limited of ` 10 each
SMC Global Securities Limited of ` 2 each
Yatra Online Inc. of USD 0.0001 each

In Equity Shares – Unquoted, Fully paid up
Ahmedabad Mega Clean Association of ` 10 each  
[` 1,00,000; (Previous Year ` 1,00,000)]
Aeon Learning Private Limited of ` 1 each [` 1,00,000;  
(Previous Year ` 1,00,000)]
24x7 Learning Private Limited of ` 10 each
DSE Estates Limited of ` 1 each  
(Formerly known as Delhi Stock Exchange Association Limited )
Eshwar Land Private Limited of ` 10 each
Future 101 Design Private Limited of ` 10 each
Hathway Patiala Cable Private Limited of ` 10 each
KaiOS Technologies Inc (KTI) of USD 3.675 each
MobileNXT Teleservices Private Limited of ` 10 each
Petronet India Limited of ` 0.10 each [` 10,00,000; (Previous Year ` 10,00,000)]
Petronet VK Limited of ` 10 each [` 20,000; (Previous Year ` 20,000)]
Ushodaya Enterprises Private Limited of ` 100 each  
[` 27,50,000; (Previous Year ` 27,50,000)]
VAKT Holdings Limited of USD 0.001 each
Yatra Online Private Limited of ` 10 each

In Convertible Warrants, Partly paid up
Infibeam Avenues Limited  - Convertible warrant of ` 186.48 on which ` 46.62 
paid per warrant (Formerly known as Infibeam Incorporation Limited)

In Preferred Shares – Unquoted, Fully paid up
EdCast Inc. – Series B
KaiOS Technologies Inc (KTI) – Series A
Netradyne Inc. – Series A
Skytran Inc.

348

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

Particulars

16
16

103
103

2
95
697
39
44

 -

1
7
13
898

 -

 -

 -

 -

 -
14
3
46
 -
 -
 -
 -

39
4
106

 -

 -

5
36
276
39
356

5
5

50
50

2
207
2,181
197
109

 -

1
6
56
2,759

 -

 -

 -

 -

80
12
3
46
 -
 -
 -
 -

35
16
192

 -

 -

5
36
276
23
340

4,52,88,158
2,52,00,000
10,59,07,273
31,11,088
4,85,32,764

4,74,308

2,75,000
3,03,704
19,26,397

10,000

1,00,000

6,45,558

8,98,500

400
1,607
71,175
19,04,781
3,01,876
1,00,00,000
19,99,990
27,500

36,267
1,09,348

21,45,002

2,34,302
6,25,000
1,91,34,355
30,11,471

4,52,88,158
2,52,00,000
10,59,07,273
31,11,088
4,85,32,764

4,74,308

2,75,000
5,87,158
19,26,397

10,000

1,00,000

6,45,558

8,98,500

400
2,019
71,175
19,04,781
3,01,876
1,00,00,000
19,99,990
27,500

39,894
1,09,348

 -

2,34,302
6,25,000
1,91,34,355
48,29,651

In Preference Shares – Unquoted, Fully paid up
Aeon Learning Private Limited – Series B Compulsorily Convertible 
Preference Shares of ` 1 each
Jio Digital Fibre Private Limited – 10% Optionally Convertible Preference 
Shares of ` 10 each
Jio Digital Fibre Private Limited – 10% Cumulative Redeemable Preference 
Shares of ` 10 each
Karexpert Technologies Private Limited – Series A Preference Shares of ` 20 
each
Karexpert Technologies Private Limited – Series B Preference Shares of ` 20 
each
Pipeline Infrastructure Private Limited – 0.1% Compulsory Convertible 
Preference Shares of ` 10 each
Pipeline Infrastructure Private Limited – 0.1% Redeemable Preference Shares 
of ` 10 each
Reliance Jio Infratel Private Limited – 10% Optionally Convertible Preference 
Shares of ` 10 each
Teesta Retail Private Limited – 6% Non-Cumulative Optionally Convertible 
Preference Shares of ` 10 each

In Debentures - Unquoted, Fully paid up
VT Media Private Limited – Unsecured Zero Coupon Optionally Redeemable/
Convertible Debentures of ` 1,000 each
Teesta Retail Private Limited – Unsecured Zero Coupon Optionally Fully 
Convertible Debentures of ` 10 each

In Debentures or Bonds – Quoted, Fully paid up*
In Fixed Maturity Plan – Quoted, Fully paid up#
In Government Securities – Quoted*
In Others
MPM Bioventure IV-QP, LP, USA

Investments measured at Fair Value Through Profit and Loss (FVTPL)
In Equity Shares – Quoted, Fully paid up
In Equity Shares – Unquoted, Fully paid up
In Equity Shares – Unquoted, Partly paid up
In Preference Shares – Unquoted, Fully paid up
In Debentures or Bonds – Quoted, Fully paid up
In Others
Faering Capital India Evolving Fund of ` 1,000 each
GenNext Ventures Fund – Class A units of ` 10 each
HDFC India Real Estate Fund of ` 1,000 each [` 2,15,090 ]
IIFL Special Opportunities Fund Class A 5.1 of ` 10 each
JM Financial Property Fund – I of ` 3,721 each (Previous Year ` 3,721 each)
JMFRAC – Securities Receipt
JMFARC – MARCH 2018 – Trust – Series I of ` 1,000 each
KKR India Debt Fund I of ` 1,000 each
LICHFL Housing and Infrastructure Fund of ` 100 each
LICHFL Urban Development Fund of ` 10,000 each, ` 3,762 paid up  
(Previous Year ` 3,857 paid up)

* Include ` 11,448 crore (Previous Year ` 327 crore) given as collateral security (Refer Note 19).
# Refer Note 34 C.

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

2

 -

2

 -

77,70,11,98,375

77,701

77,70,11,98,375

77,701

12,50,000

22,222

33,332

1

10

15

12,50,000

22,222

-

1

10

-

4,00,00,00,000

4,000

4,00,00,00,000

4,000

5,00,00,000

5,00,00,000

50

50

5,00,00,000

 -

50

 -

2,025

466

2,025

466

82,293

82,228

2,50,000

 -

25

 -

2,50,000

3,00,00,000

25
1,539
11,070
14,263

 -
 -

250
606
 -
250
814

103
76
 -
44
4
34
80
2
1
10

15,02,630
1,98,38,351
88,880
4,95,06,919
50,000
3,40,000
8,00,000
2,53,314
1,16,000
25,000

18,28,287
6,08,31,760
88,880
4,95,06,919
50,000
 -
 -
7,39,556
1,16,000
25,000

25

30

55
2,161
10,148
 -

44
44

2,516
879
10
 -
2,731

183
76
1
51
7
 -
 -
51
1
11

349

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewParticulars

As at 31st March, 2020

As at 31st March, 2019

Units

Amount

Units

Amount

(` in crore)

Multiples Private Equity Fund - Scheme 1 of ` 1,00,000 each, ` 22,437 paid up 
(Previous Year ` 40,846 paid up)
Multiples Private Equity Fund II LLP of ` 1,000 each
Paragon Partners Growth Fund - I of ` 100 each
Urban Infrastructure Opportunities Fund of ` 27,930 each  
(Previous Year ` 29,930 each)
3one4 Capital Fund Scheme II of ` 1,00,000 each, ` 85,000 paid up  
(Previous Year ` 55,000 paid up)

5,000

9,45,361
44,27,780
21,600

2,000

31

137
63
26

25

5,000

8,46,056
29,29,919
21,600

2,000

C. Total Other Investments

Total Investments – Non-Current (A+B+C)

636
1,56,581

2,03,852

51

109
44
23

11

619
1,61,918

1,64,612

2.1  CATEGORY-WISE INVESTMENTS – NON-CURRENT

  Financial Assets measured at Cost (accounted using Equity Method)
  Financial Assets measured at Amortised Cost
  Financial Assets measured at Fair Value Through Other Comprehensive Income
  Financial Assets measured at Fair Value Through Profit and Loss

Total Investments – Non-Current

3 LOANS – NON-CURRENT (UNSECURED AND CONSIDERED GOOD)

Deposits with Related Parties (Refer Note 30(IV))
Other Loans and Advances *
Total

* Include primarily Consumer Device Financing and fair valuation of interest free deposits.

4 DEFERRED TAX

COMPONENT OF DEFERRED TAX
Deferred Tax Assets (Net)
Deferred Tax Liabilities (Net)
Net Deferred Tax Assets/(Liabilities)

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

47,271
43,356
1,10,669
2,556
2,03,852

2,694
57,181
97,982
6,755
1,64,612

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

542
21,190
21,732

583
4,869
5,452

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

2,900
54,123
 (51,223)

4,776
49,923
 (45,147)

350

As at
31st March, 
2019

(Charge)/Credit
to Statement of
Profit and Loss

(Charge)/Credit
to Other 
Comprehensive 
Income

Others 
(Including
Exchange 
Difference)

DEFERRED TAX ASSETS (NET) IN RELATION TO:
Property, Plant and Equipment and Other Intangible Assets
Financial Assets
Loan and Advances
Provisions
Disallowances
Carried Forward Losses
Others
Deferred Tax Assets (Net)
DEFERRED TAX LIABILITIES (NET) IN RELATION TO:
Property, Plant and Equipment and Other Intangible Assets
Financial Assets and Others
Loan and Advances
Provisions
Disallowances
Carried Forward Losses
Others
Deferred Tax Liabilities (Net)

 (11,347)
 -
 -
47
75
24,162
 (8,161)
4,776

34,655
17,024
 (34)
 (918)
 (9)
 (57)
 (738)
49,923

 (2,180)
1,649
1
184
 (16)
(907)
 (701)
 (1,970)

3,519
(1,626)
 6
513
 -
 32
 682
3,126

 -
 -
 -
 -
 -
 -
 49
 49

 -
1,026
 -
 -
 -
 -
 -
1,026

13
1
 -
1
1
637
 (608)
 45

104
 -
 -
 (7)
 (1)
 (8)
 (40)
48

(` in crore)
As at
31st March, 
2020

 (13,514)
1,650
1
232
60
23,892
 (9,421)
2,900

38,278
16,424
 (28)
 (412)
 (10)
 (33)
 (96)
54,123

Net Deferred Tax Assets/(Liabilities)

 (45,147)

 (5,096)

 (977)

 (3)

 (51,223)

5 OTHER NON-CURRENT ASSETS (UNSECURED AND CONSIDERED GOOD)

Capital Advances
Security Deposits*
Advance Income Tax (Net of Provision)#
Upfront Fibre payment
Others^
Total

* Include Deposits of ` 468 crore (Previous Year ` 465 crore) given to Related Parties (Refer Note 30(IV)).
# Refer Note 12.
^ Include ` 295 crore (Previous Year ` 295 crore) deposited in Gas pool account (Refer Note 31.4 (b)).

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

5,724
3,234
5,612
15,570
7,267
37,407

3,858
1,921
3,420
 -
8,477
17,676

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

6

INVENTORIES
Raw Materials (Including Material in Transit)
Work-in-Progress**
Finished Goods
Stores and Spares
Stock-in-Trade
Others
Total

15,312
21,617
12,890
11,723
10,261
2,100
73,903

** Includes Land, Development Cost and on transfer on completion of Projects of ` 12,362 crore (Previous Year ` 7,410 crore).

19,993
13,312
15,228
5,124
12,001
1,903
67,561

351

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
7

INVESTMENTS – CURRENT
INVESTMENT MEASURED AT FAIR VALUE THROUGH OTHER COMPREHENSIVE 
INCOME (FVTOCI)
In Fixed Maturity Plan – Quoted, Fully paid up*
In Mutual Fund – Quoted*
In Mutual Fund – Unquoted*

INVESTMENT MEASURED AT FAIR VALUE THROUGH PROFIT AND LOSS (FVTPL)
In Debentures or Bonds – Quoted, Fully Paid Up#
In Equity Shares – Quoted, Fully paid up
In Government Securities – Quoted#
In Mutual Fund – Quoted
In Treasury Bills – Quoted
In Certificate of Deposits – Quoted
In Equity Shares – Unquoted, Fully paid up
In Preference Shares – Unquoted, Fully paid up
In Debentures or Bonds – Unquoted, Fully paid up
In Mutual Fund – Unquoted*

Total Investments – Current

* Refer Note 34 C. 
# Include ` 11,690 (Previous Year ` 13,384 crore) given as collateral security. (Refer Note 19).

7.1  CATEGORY-WISE INVESTMENTS – CURRENT

  Financial Assets measured at Fair Value Through Other Comprehensive Income
  Financial Assets measured at Fair Value Through Profit and Loss

Total Investments – Current

8

TRADE RECEIVABLES (UNSECURED AND CONSIDERED GOOD)
Trade Receivables
Total

9 CASH AND CASH EQUIVALENTS

Cash on Hand
Balances with Banks^
Others – Deposits/Advances
Cash and Cash Equivalents as per Balance Sheet
Cash and Cash Equivalents as per Cash Flow Statement

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

 -
2,720
38,450
41,170

3,442
 -
14,809
82
10,869
 -
 -
 -
 -
2,543
31,745

72,915

3,358
8
23,909
27,275

7,384
2,216
12,894
84
 -
373
105
50
11,478
9,164
43,748

71,023

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

41,170
31,745
72,915

27,275
43,748
71,023

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

19,656
19,656

30,089
30,089

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

77
19,685
11,158
30,920
30,920

188
7,389
3,504
11,081
11,081

^  Include Unclaimed Dividend of ` 220 crore (Previous Year ` 235 crore), Fixed Deposits of ` 529 crore (Previous Year ` 339 crore) with maturity of more 

than 12 months and Fixed Deposits of ` 4,897 crore (Previous Year ` 3,447 crore) are given as collateral securities. These deposits can be withdrawn by the 
Company at any point of time without prior notice or penalty on the principal.

352

10 OTHER FINANCIAL ASSETS – CURRENT

Deposits*
Others#
Total

* Include Deposits of ` 17 crore (Previous Year ` 17 crore) given to Related Parties (Refer Note 30(IV)).
# Mainly includes fair valuation of derivatives.

11 OTHER CURRENT ASSETS (UNSECURED AND CONSIDERED GOOD)

Balance with Customs, Central Excise, GST and State Authorities
Others^
Total

^ Includes prepaid expenses, deposits and claims receivable.

12 TAXATION

INCOME TAX RECOGNISED IN STATEMENT OF PROFIT AND LOSS
Current Tax
Deferred Tax
Total Income Tax Expenses

The income tax expenses for the year can be reconciled to the accounting profit as follows:

Profit Before Tax (Before Exceptional Item)
Applicable Tax Rate
Computed Tax Expense
Tax Effect of:
Exempted Income
Expenses Disallowed
Additional Allowances net of MAT Credit
Non-Taxable Subsidiaries and effect of Differential Tax Rate under various jurisdiction
Carried Forward Losses Utilised
Others
Current Tax Provision (A)

Incremental Deferred Tax Liability on account of Property, Plant and Equipment and Other 
Intangible Assets
Incremental Deferred Tax (Asset)/Liability on account of Financial Assets and Other
Deferred Tax Provision (B)
Tax Expenses recognised in Statement of Profit and Loss (A+B)
Effective Tax Rate
Tax on Exceptional Item

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

8,428
19,006
27,434

4,693
5,590
10,283

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

24,856
7,907
32,763

21,109
15,695
36,804

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

8,630
5,096
13,726

11,683
3,707
15,390

As at 
31st March, 2020
58,050
34.944%
20,285

(` in crore)
As at 
31st March, 2019

55,227
34.944%
19,299

 (3,118)
4,362
 (10,455)
 (516)
 (1,984)
 56
8,630

 5,699

 (603)
5,096
13,726
23.65%
 (948)

 (3,191)
4,583
 (7,736)
709
 (1,973)
 (8)
11,683

8,295

 (4,588)
3,707
15,390
27.87%
 -

353

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
13.1

13.2

2,95,98,63,235
(2,95,98,63,235)
41,31,68,826
(3,44,000)

Shares held by Associates (Refer Note 13.7).

Shares were allotted as Bonus Shares in the last five years by capitalisation of Securities Premium Reserve and 
Capital Redemption Reserve.

Less: Pursuant to Scheme of Arrangement (Refer Note 13.7)

ADVANCE INCOME TAX (NET OF PROVISION)
At start of the year
Charge for the year
Others *
Tax paid during the year
At end of the year#

* Mainly pertain to Provision for Tax on Other Comprehensive Income and exceptional item. 
# Refer Note 5 and Note 22.

13. SHARE CAPITAL

AUTHORISED SHARE CAPITAL:
14,00,00,00,000
(14,00,00,00,000)
1,00,00,00,000
(1,00,00,00,000)

Equity Shares of ` 10 each

Preference Shares of ` 10 each

Total

ISSUED, SUBSCRIBED AND PAID UP:
6,33,92,67,510
(5,92,58,68,997)

Equity Shares of ` 10 each, fully paid up

Total

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

3,346
 (8,630)
2,474
8,386
5,576

2,638
 (11,683)
200
12,191
3,346

As at 
31st March, 2020

(` in crore)
As at  
31st March, 2019

14,000

1,000

15,000

6,339

6,339

14,000

1,000

15,000

5,926

5,926

Figures in brackets represent Previous Year figures.

13.3 THE RECONCILIATION OF THE NUMBER OF SHARES OUTSTANDING IS SET OUT BELOW

Equity Shares at the beginning of the year
Add: Shares issued on exercise of employee stock options
Add: Pursuant to Scheme of Arrangement (Refer Note 13.7)
Equity Shares at the end of the year

As at 
31st March, 2020

As at 
31st March, 2019

No. of Shares

No. of Shares

5,92,58,68,997
5,73,687
41,28,24,826
6,33,92,67,510

5,92,18,26,196
40,42,801
 -
5,92,58,68,997

13.4  Options granted under ESOS-2006 prior to withdrawal of scheme, continue to be governed by ESOS-2006. The Members 

approved a new scheme viz. ‘Reliance Industries Limited Employees’ Stock Option Scheme 2017’ (ESOS-2017) with a limit to grant 
6,33,19,568 options. The Company has not granted any options under ESOS-2017.

13.5 RIGHTS, PREFERENCES AND RESTRICTIONS ATTACHED TO SHARES:

 The Company has only one class of equity shares having face value of ` 10 each and the holder of the equity share is entitled to 
one vote per share. The dividend proposed by Board of Directors is subject to approval of the shareholders in the ensuing Annual 
General Meeting, except in case of interim dividend. In the event of liquidation of the Company, the holders of equity shares will 
be entitled to receive the remaining assets of the Company in proportion to the number of equity shares held.

13.6  Issued, Subscribed and Paid Up Capital excludes Nil (Previous Year 41,28,24,826) equity shares directly or beneficially held by 

subsidiaries/trust, which are consolidated in the Financial Statements.

354

13.7  Petroleum Trust holds 24.09 crore shares and 5 wholly-owned subsidiaries were holding 17.19 crore shares of the Company, both 
aggregating to 41.28 crore shares. Petroleum Trust and the wholly-owned subsidiaries were hitherto being consolidated with 
the financials of the Company and the Consolidated Financial Statements reflected the issued shares of the Company at 592.6 
crore shares i.e. net of these 41.28 crore shares. Pursuant to a scheme of arrangement sanctioned by the National Company Law 
Tribunal, Ahmedabad, the 5 wholly-owned subsidiaries of the Company have been amalgamated with Reliance Services and 
Holdings Limited (“RSHL”), a company controlled by Petroleum Trust w.e.f. September 13, 2019. Pursuant to amendment to the 
trust deed, Petroleum Trust has ceased to be under the control of the Company. Accordingly, Petroleum Trust and the 5 wholly-
owned subsidiaries are not being consolidated with the Company and the Consolidated Financial Statements reflect the issued 
shares of the Company at 633.9 crore shares (same number as in the Standalone Financial Statements). However, as before, the 
beneficial interest in all these shares continues to be with Reliance Industrial Investments and Holdings Limited, a wholly-owned 
subsidiary of the Company. Both Petroleum Trust and RSHL are Associates as per Accounting Standard.

As at 31st March, 2020

As at 31st March, 2019

(` in crore)

14. OTHER EQUITY

SHARE APPLICATION MONEY PENDING ALLOTMENT
As per last Balance Sheet
Add: Application Money Received/Issue of Shares

CAPITAL RESERVE
As per last Balance Sheet

CAPITAL REDEMPTION RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earnings

DEBENTURE REDEMPTION RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earnings

SHARE BASED PAYMENTS RESERVE
As per last Balance Sheet
Add: On Employee Stock Options

STATUTORY RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earnings

SECURITIES PREMIUM
As per last Balance Sheet
Add: Pursuant to Scheme of Arrangement/Others (Refer Note 13.7)
Add: On Employee Stock Options

SPECIAL ECONOMIC ZONE REINVESTMENT RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earnings

GENERAL RESERVE
As per last Balance Sheet
Add: Transferred from Retained Earnings

2
 (1)

14
40
54
4

9,412
15

7
11

484
77

41,164
20,207
24

 -
5,500

2,55,016
 -

 1

 291

 2

 291

15
 (13)

14
 -
14
 -

50

14

5,265
4,147

9,427

9,412

18

561

12
 (5)

469
15

40,969
63
132

7

484

61,395

41,164

 -
 -

5,500

 -

2,25,016
30,000

2,55,016

2,55,016

355

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
(` in crore)

15.1  SECURED NON-CONVERTIBLE DEBENTURES REFERRED ABOVE TO THE EXTENT OF:

Instrument classified as equity
Zero Coupon Optionally Fully Convertible Unsecured 
Debentures
As per last Balance Sheet
Add: Pursuant to Scheme of Arrangement (Refer Note 13.7)

Compulsory Convertible Debenture
As per last Balance Sheet
Issued & Paid Up during the Year

RETAINED EARNINGS
As per last Balance Sheet
Add: Profit for the year
Less: Pursuant to Scheme of Arrangement / Others (Refer Note 13.7)

Less: Appropriations
Transferred to Statutory Reserve
Transferred to General Reserve
Transferred to Debenture Redemption Reserve
Transferred to Capital Redemption Reserve
Transferred to Special Economic Zone Reinvestment Reserve
Dividend on Equity Shares [Dividend per Share ` 6.5  
(Previous Year ` 6)]
Tax on Dividend

OTHER COMPREHENSIVE INCOME (OCI) *
As per last Balance Sheet
Add: Movement during the year
Less: Pursuant to Scheme of Arrangement / Others (Refer Note 13.7)

Total

* Includes net movement in Foreign Currency Translation Reserve.

As at 31st March, 2020

As at 31st March, 2019

 -
4,126
4,126

 -
39
39

12,330
39,354
8,496
43,188

77
 -
15
40
5,500

3,852

732

62,466
15,311
181

4,165

32,972

77,596
4,46,992

 -
 -

 -
 -

11,840
39,588
654
50,774

15
30,000
4,147
 -
 -

3,554

728

3,693
58,773
 -

 -

 -

12,330

62,466
3,81,186

a) 

b) 

 ` 500 crore (Previous Year ` 500 crore) are secured by way of first mortgage/charge on the immovable properties situated at 
Jamnagar Complex (SEZ unit) of the Company.

 ` 13,386 crore (Previous Year ` 17,500 crore) are secured by hypothecation of the movable properties, both present and 
future, including movable plant and machinery, spares, tools and accessories, furniture, fixtures and vehicles of Reliance Jio 
Infocomm Limited, subsidiary of the Company, save and except the telecom licenses, spectrum, brand name, goodwill and 
any intellectual property rights and such of the assets that are procured through financing from Cisco Systems Capital India 
Private Limited.

15.2 SECURED TERM LOANS FROM BANKS REFERRED ABOVE TO THE EXTENT OF: 

a) 

b) 

 ` 3,278 crore (Previous Year ` 5,347 crore) are secured by way of mortgage/hypothecation of movable, immovable 
properties and current assets.

 ` 3 crore (Previous Year ` 6 crore) are secured by way of hypothecation of vehicles and are repayable over a period of 
one to five years.

15.3 SECURED TERM LOANS FROM OTHERS REFERRED ABOVE TO THE EXTENT OF: 

a) 

 ` 62 crore (Previous Year ` 500 crore) are secured by way of mortgage/hypothecation of movable, immovable properties 
and current assets.

15.4 MATURITY PROFILE AND RATE OF INTEREST OF NON-CONVERTIBLE DEBENTURES ARE AS SET OUT BELOW:

a)  Secured:

Rate of Interest

7.97%
8.00%
8.25%
8.32%
8.70%
8.75%

Non-Current*

(` in crore)

Current*

2025-26

2024-25

2023-24

2022-23

2021-22

Total

2020-21

 -
 -
1,000
 -
 -
 -
1,000

 -
 -
1,000
 -
 -
 -
1,000

 -
3,886
1,000
 -
 -
 -
4,886

1,000
 -
 -
 -
 -
 -
1,000

 -
 -
 -
2,000
3,500
 -
5,500

1,000
3,886
3,000
2,000
3,500
 -
13,386

 -
 -
 -
 -
 -
500
500

* Include ` 6 crore (Non-Current ` 4 crore and Current ` 2 crore) as Prepaid Finance Charges.

b)  Unsecured:

Rate of Interest

Non-Current#

(` in crore)

Current#

14.1   Share Application Money Pending Allotment represents application money received on account of Employees Stock Option 

2028-29

2024-25

2022-23

2021-22

Total

2020-21

Scheme.

15 BORROWINGS

SECURED – AT AMORTISED COST
Non-Convertible Debentures
Term Loans – from Banks
Term Loans – from Others

UNSECURED – AT AMORTISED COST
Non-Convertible Debentures
Bonds
Term Loans – from Banks
Term Loans – from Others

Total

356

As at 31st March, 2020

As at 31st March, 2019

Non-Current

Current

Non-Current

Current

(` in crore)

13,382
2,798
44
16,224

29,679
38,754
1,11,312
1,662
1,81,407
1,97,631

498
483
18
999

11,990
7,746
23,246
896
43,878
44,877

15,000
4,699
383
20,082

42,500
43,786
99,072
2,066
1,87,424
2,07,506

3,000
654
117
3,771

1,500
555
8,914
823
11,792
15,563

6.78%
6.80%
6.95%
7.00%
7.07%
7.17%
8.30%
8.65%
8.70%
9.00%
8.95%
9.05%
9.25%

 -
 -
 -
 -
 -
 -
 -
2,415
1,000
 -
2,655
3,143
 -
9,213

 -
 -
 -
 -
 -
 -
 -
 -
 -
1,000
 -
 -
2,500
3,500

 -
 -
 -
5,000
 -
5,000
 -
 -
 -
 -
 -
 -
 -
10,000

 -
 -
 -
 -
 -
 -
7,000
 -
 -
 -
 -
 -
 -
7,000

 -
 -
 -
5,000
 -
5,000
7,000
2,415
1,000
1,000
2,655
3,143
2,500
29,713

# Include ₹ 44 crore (Non-Current ₹ 34 crore and Current ₹ 10 crore) as Prepaid Finance Charges. 

2,500
2,500
2,500
 -
2,500
 -
 -
 -
 -
 -
2,000
 -
 -
12,000

357

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15.5 MATURITY PROFILE AND RATE OF INTEREST OF BONDS ARE AS SET OUT BELOW: 

Unsecured: 

Rate of 
Interest

1.87%
2.06%
2.44%
2.51%
3.67%
4.13%
4.50%
4.88%
5.00%
5.40%
6.25%
7.63%
8.25%
9.38%
10.25%
10.50%

2096-
97
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
94
 -
94

2040-
2044-
2046-
41
45
47
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
5,675
 -
 -
 -
 -
 -
 -
 -
 - 3,569
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
73
 -
 -
73 5,675 3,569

Non-Current *

2027-
2035-
28
36
 -
 -
 -
 -
 -
 -
 -
 -
 - 6,053
 -
 -
 -
 -
 -
 -
 -
1,513
 -
 -
 -
 -
38
 -
 -
 -
 -
 -
 -
 -
 -
 -
1,513 6,091

2026-
27
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
257
167
 -
 -
424

2025-
26
147
144
163
170
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
624

2024-
25
147
144
163
170
 -
7,567
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
8,191

2023-
24
147
144
163
170
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
624

2022-
23
147
144
163
170
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

2021-
22
147
144
164
171
 -
 -
 -
 -
 -
10,708
 -
 -
 -
 -
 -
 -
624 11,334

(` in crore)

Current *

Total

2020-21

735
720
816
851
6,053
7,567
 -
5,675
1,513
10,708
3,569
38
257
167
94
73
38,836

147
145
163
170
 -
 -
7,139
 -
 -
 -
 -
 -
 -
 -
 -
 -
7,764

* Include ` 100 crore (Non-Current ` 82 crore and Current ` 18 crore) as Prepaid Finance Charges.

15.6 MATURITY PROFILE OF SECURED TERM LOANS ARE AS SET OUT BELOW:

Term Loans – from Banks#
Term Loans – from Others

# Include ` 19 crore (Non-Current ` 16 crore and Current ` 3 crore) as Prepaid Finance Charges.

15.7 MATURITY PROFILE OF UNSECURED TERM LOANS ARE AS SET OUT BELOW:

Non-Current

Above  
5 years

876
 -

1-5 years

1,938
44

Total

2,814
44

Term Loans – from Banks^
Term Loans – from Others

Non-Current

Above 5 years

1-5 years

29,082
 -

83,676
1,662

Total

1,12,758
1,662

^ Include ` 1,752 crore (Non-Current ` 1,446 crore and Current ` 306 crore) as Prepaid Finance Charges.

15.8  The Group has satisfied all the covenants prescribed in terms of borrowings.

(` in crore)

Current

1 year

486
18

(` in crore)

Current

1 year

23,552
896

16 OTHER FINANCIAL LIABILITIES - NON-CURRENT

Lease Liabilities
Others**
Total

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

7,516
11,288
18,804

 -
10,020
10,020

** Include primarily Interest Accrued but not due on Deferred Payment Liabilities, Deposits and Creditors for Capital Expenditure. 

358

17. DEFERRED PAYMENT LIABILITIES

UNSECURED
Payable to Department of Telecommunication ("DoT")
Total

As at 31st March, 2020

As at 31st March, 2019

Non-Current

Current

Non-Current

Current

(` in crore)

18,839
18,839

 -
 -

18,839
18,839

1,370
1,370

During the year ended 31st March, 2017, 2015 and 2014, Reliance Jio Infocomm Limited (RJIL) had won the auction for spectrum 
aggregating to 580.3 MHz (DL+UL). RJIL had opted for deferred payment for a specified portion of the auction price. The deferred payment 
liability recognised in the financial statements was payable in 16 annual instalments after a moratorium of two years. During the year, 
RJIL opted for deferment of instalments due for the years 2020-2021 and 2021-2022, in response to such one-time option provided by 
DoT, whereby, the revised instalments are payable only from FY 2022-2023, without any increase in the existing time period specified for 
making the instalment payments.

18 PROVISIONS – NON-CURRENT

Provision for Annuities
Provision for Decommissioning of Assets*
Others
Total

As at 
31st March, 2020

As at 
31st March, 2019

17
1,771
2
1,790

20
2,832
4
2,856

*  The movement in the provision is primarily towards (i) Utilisation for Tapti facilities, (ii) changes in the exchange rates (iii) Unwinding of discount and (iv) impact 
of transfer of provision consequent to transfer of Panna Mukta to GOI nominee. Provision for Decommissioning of Assets is for Tapti, KGD6 and CBM Block.

As at 31st March, 2020

As at 31st March, 2019

(` in crore)

19 BORROWINGS – CURRENT

SECURED – AT AMORTISED COST
Working Capital Loans
From Banks
  Foreign Currency Loans
  Rupee Loans

From Others
  Rupee Loans

UNSECURED – AT AMORTISED COST
Other Loans and Advances
From Banks
  Foreign Currency Loans
  Rupee Loans

  Commercial Paper#

Loans from Related Parties (Refer Note 30(II))
Total

181
9,400

11,135
1,423

23
8,984

9,187
3,015

9,007

18,847

12,202

53,655

75
93,786

# Maximum amount outstanding at any time during the year was ` 83,642 crore (Previous Year ` 72,281 crore).

9,581

6,128

12,558

36,099

70
64,436

359

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
19.1  a) 

 Working Capital Loans from Banks of ` 5,580 crore (Previous Year ` 8,885 crore) are secured by Government Securities and 
Bonds (Refer Note 7) and hypothecation of raw materials, stock-in-process, finished goods, stores and spares (not relating 
to plant and machinery), book debts, outstanding monies, receivables, claims, bills, materials in transit, etc. save and except 
receivables of Oil and Gas Segment.

b) 

c) 

 ` 3,427 crore (Previous Year ` 515 crore) are secured by way of first charge on all the Current Assets.

 Working Capital Loans from Others of ` 18,847 crore (Previous Year ` 6,128 crore) are secured by Government Securities and 
Bonds (Refer Note 2 and 7).

d) 

 Refer note 34 B (iv) for maturity profile.

e)  The Group has satisfied all the covenants prescribed in terms of borrowings.

20 OTHER FINANCIAL LIABILITIES – CURRENT
Current maturities of Borrowings – Non-Current
Current maturities of Deferred Payment Liabilities (Refer Note 17)
Interest accrued but not due on Borrowings
Unclaimed Dividend *
Unclaimed/Unpaid matured deposits and interest accrued thereon
Lease Liabilities – Current
Other Payables#
Total

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

44,877
 -
3,261
219
3
1,181
95,237
1,44,778

15,563
1,370
3,452
235
3
 -
66,428
87,051

*   Does not include any amount due and outstanding, to be credited to Investor Education and Protection Fund except ` 2 crore (Previous Year ` 2 crore) which 

is held in abeyance due to legal cases pending.

# Include Creditors for Capital Expenditure, Security Deposit and Financial Liability at Fair Value.

21. OTHER CURRENT LIABILITIES

Contract Liabilities
Other Payables^
Total

^ Includes primarily statutory dues.

22 PROVISIONS – CURRENT

Provision for Employee Benefits (Refer Note 26.1) **
Provision for Income Tax (Net of Advance Tax)
Other Provisions@
Total

** Include annual leave and vested long service leave entitlement accrued.
@ Include primarily Provision for Customs Duty, Excise Duty on Finished Goods and Other Duties and Taxes.

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

64,690
10,973
75,663

41,338
11,563
52,901

As at 
31st March, 2020

(` in crore)
As at 
31st March, 2019

968
36
886
1,890

687
74
565
1,326

360

23 REVENUE FROM OPERATIONS
DISAGGREGATED REVENUE
Refining
Petrochemicals
Oil and Gas
Organised Retail
Digital Services
Financial Services
Others
Total*

2019-20

3,09,081
1,16,829
2,666
1,41,187
11,270
758
29,854
6,11,645

(` in crore)

2018-19

3,06,154
1,39,259
4,384
1,15,257
3,896
250
13,894
5,83,094

* Include Income from Services; Net of GST
Revenue from contract with customers differ from the revenue as per contracted price due to factors such as taxes recovered, volume rebate, discounts, 
hedge etc.

24 OTHER INCOME
INTEREST
  Bank Deposits
  Debt instruments
  Other Financial Assets measured at Amortised Cost
  Others

DIVIDEND INCOME

OTHER NON-OPERATING INCOME

GAIN ON FINANCIAL ASSETS
  Realised Gain
  Unrealised Gain / (Loss)

PROFIT / (LOSS) ON DIVESTMENT
Total

2019-20

2018-19

(` in crore)

473
9,133
385
326

2,180
 (104)

10,317

110

1,464

2,076
 (11)
13,956

180
4,432
282
58

1,703
768

4,952

501

442

2,471
20
8,386

Above includes income from assets measured at Cost / Amortised cost ` 8,099 crore (Previous Year ` 1,983 crore), income from assets 
measured at Fair value through Profit and Loss ` 377 crore (Previous Year ` 1,770 crore) and income from assets measured at Fair Value 
Through Other Comprehensive Income ` 4,016 crore (Previous Year ` 4,191 crore).

24.1 OTHER COMPREHENSIVE INCOME – ITEMS THAT WILL NOT BE RECLASSIFIED 

TO PROFIT AND LOSS
Remeasurement of Defined Benefit Plan
Equity Instruments through OCI
Total

2019-20

 (176)
22,462
 22,286

(` in crore)

2018-19

 (9)
77,479
77,470

361

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
24.2 OTHER COMPREHENSIVE INCOME – ITEMS THAT WILL BE RECLASSIFIED TO 

PROFIT AND LOSS
Debentures or Bonds
Debt Income Fund
Fixed Maturity Plan
Commodity Hedge
Cash Flow Hedge
Government Securities
Foreign Currency Translation
Total

2019-20

 (55)
256
166
 (1,491)
 (5,929)
 152
 (184)
 (7,085)

(` in crore)

2018-19

 (87)
 (1,003)
186
70
3
 -
 (1,346)
 (2,177)

(` in crore)

Defined Benefit Plan
I)  Reconciliation of opening and closing balances of Defined Benefit Obligation

  Defined Benefit Obligation at beginning of the year
  Add: On Acquisition / Transfers / Others
  Current Service Cost

Interest Cost

  Actuarial (Gain) / Loss
  Benefits Paid *
  Defined Benefit Obligation at end of the year

Gratuity (Funded)

Gratuity (Unfunded)

2019-20

2018-19

2019-20

2018-19

(` in crore)

1,161
 (160)
99
85
134
 (100)
1,219

1,040
44
108
84
 (27)
 (88)
1,161

85
172
57
13
34
 (13)
348

37
27
23
5
 (3)
 (4)
85

* Includes benefits of ` 84 crore (Previous Year ` 1 crore) paid directly by Employer Entities.

2019-20

2018-19

II)  Reconciliation of opening and closing balances of Fair Value of Plan Assets

25 CHANGES IN INVENTORIES OF FINISHED GOODS,  

WORK-IN-PROGRESS AND STOCK-IN-TRADE
INVENTORIES (AT CLOSE)
Finished Goods / Stock-in-Trade
Work-in-Progress*

INVENTORIES (AT COMMENCEMENT)
Finished Goods / Stock-in-Trade
Work-in-Progress

Less: Capitalised during the year
Less: Exceptional Item (Refer Note 28.2)
Add: Opening Stock of Subsidiaries acquired during the year

Total

* Excludes on transfer on completion of Projects.

26 EMPLOYEE BENEFITS EXPENSE

Salaries and Wages
Contribution to Provident and Other Funds
Staff Welfare Expenses
Total

23,151
16,984

27,229
13,312
40,541
448
5,138
132

27,229
13,312

40,135

40,541

23,612
12,321
35,933
131
-
59

35,087
 (5,048)

2019-20

12,160
794
1,121
14,075

35,861
 (4,680)

(` in crore)

2018-19

10,854
657
977
12,488

26.1  AS PER INDIAN ACCOUNTING STANDARD 19 – “EMPLOYEE BENEFITS”, THE DISCLOSURES AS DEFINED ARE GIVEN BELOW: 

Defined Contribution Plan 
Contribution to Defined Contribution Plan, recognised as expense for the year is as under:

Employer’s Contribution to Provident Fund
Employer’s Contribution to Superannuation Fund
Employer’s Contribution to Pension Scheme

2019-20

355
25
181

(` in crore)

2018-19

333
14
173

362

  Fair Value of Plan Assets at beginning of the year
  Add: On Acquisition / Transfers / Others
  Expected Return on Plan Assets
  Actuarial Gain / (Loss)
  Employer Contribution
  Benefits Paid
  Fair Value of Plan Assets at end of the year

III)  Reconciliation of Fair Value of Assets and Obligations

  Fair Value of Plan Assets
  Present Value of Obligation
  Amount recognised in Balance Sheet Surplus / (Deficit)

IV)  Expenses recognised during the year

(` in crore)

Gratuity (Funded)

2019-20

2018-19

1,109
 (155)
75
3
150
 (16)
1,166

1,001
42
40
1
112
 (87)
1,109

(` in crore)

Gratuity (Funded)
As at 31st March

Gratuity (Unfunded)
As at 31st March

2020
1,166
1,219
 (53)

2019
1,109
1,161
 (52)

2020
 -
348
 (348)

2019
 -
85
 (85)

(` in crore)

Gratuity (Funded)

Gratuity (Unfunded)

2019-20

2018-19

2019-20

2018-19

In Income Statement

  Current Service Cost

Interest Cost

  Return on Plan Assets
  Net Cost

In Other Comprehensive Income

  Actuarial (Gain) / Loss
  Return on Plan Assets

 Net (Income) / Expense for the year recognised in 
Other Comprehensive Income

99
85
 (86)
 98

131
11
142

108
84
 (80)
112

 (28)
40
12

57
13
 -
70

34
-
34

23
5
 -
28

 (3)
 -
 (3)

363

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
V) 

Investment Details

  Government of India Securities

Insurance Policies
Total

VI)  Actuarial Assumptions

Mortality Table (IALM)

Discount Rate (per annum)
Expected Rate of Return on Plan Assets (per annum)
Rate of Escalation in Salary (per annum)

As at 31st March, 2020

As at 31st March, 2019

(` in crore)

% Invested

(` in crore)

% Invested

9
1,157
1,166

0.77
99.23
100.00

13
1,096
1,109

1.17
98.83
100.00

Gratuity (Funded)
2019-20
2006-08
(Ultimate)
7%
7%
4.00% p.a. 
for the next 
2 years, 6.00% 
p.a. thereafter

2018-19
2006-08
(Ultimate)
8%
8%
6%

Gratuity (Unfunded)
2019-20
2006-08
(Ultimate)
7%
7%
4.00% p.a. 
for the next 
2 years, 6.00% 
p.a. thereafter

2018-19
2006-08
(Ultimate)
8%
8%
6%

 The estimates of Rate of Escalation in salary considered in actuarial valuation, take into account inflation, seniority, promotion and 
other relevant factors including supply and demand in the employment market. The above information is certified by the actuary.

The Expected Rate of Return on Plan Assets is determined considering several applicable factors, mainly the composition of Plan 
Assets held, assessed risks, historical results of return on Plan Assets and the Group’s policy for Plan Assets Management. 

VII)   The expected contributions for Defined Benefit Plan for the next financial year will be in line with financial year 2019-20.

VIII) These plan’s typically expose the Group to actuarial risks such as: Investment Risk, Interest Risk, Longevity Risk and 

Salary Risk.

Investment Risk

Interest Risk

Longevity Risk

Salary Risk

The present value of the defined benefit plan liability is calculated using a discount rate which is determined by 
reference to market yields at the end of the reporting period on government bonds.
A decrease in the bond interest rate will increase the plan liability; however, this will be partially offset by an increase in 
the return on the plan debt investments.
The present value of the defined benefit plan liability is calculated by reference to the best estimate of the mortality of 
plan participants both during and after their employment. An increase in the life expectancy of the plan participants will 
increase the plan’s liability.
The present value of the defined plan liability is calculated by reference to the future salaries of plan participants. As 
such, an increase in the salary of the plan participants will increase the plan’s liability.

26.2 SHARE BASED PAYMENTS
a)  Scheme Details
 The Company has Employee Stock Option Scheme (ESOS – 2006) under which majority of the options have been granted  
at the exercise price of ` 321 (face value ` 10 each) to be vested from time to time on the basis of performance and other 
eligibility criteria.

Financial Year  
(Year of Grant)

Number of Options Outstanding

As at 31st 
March, 2020

As at 31st 
March, 2019

Financial  
Year of Vesting

Range of  
Exercise price (`)

Range of Fair value  
at Grant Date (`)

i)  Details of Employee Stock Options granted upto 31st March, 2015 but not vested as on 1st April, 2015
1,63,136
2006-07
6,180
2008-09
1,69,316
Sub-Total
ii)   Details of Employee Stock Options granted from 1st April, 2015 to 31st March, 2020
2015-16
2016-17
Sub-Total

2016-17 to 2019-20
2017-18 to 2020-21

2015-16
2015-16 & 2016-17

3,81,825
12,480
3,94,305

7,482
96,452
1,03,934

 -
60,224
60,224

321.00
322.30

154.90
156.20 - 164.90

443.70
548.00

127.30-173.20
149.80-204.50

Total

2,29,540

4,98,239

Exercise period will expire not later than five years from the date of vesting of options or such other period as may be decided by the Human 
Resources, Nomination and Remuneration Committee of the Board.

b)  Compensation expenses arising on account of the Share Based Payments

Expenses arising from equity – settled share-based payment transactions

c)  Fair Value on the grant date

Year ended  
31st March, 2020
0.28

(` in crore)
Year ended  
31st March, 2019
0.64

 The fair value at grant date is determined using “Black Scholes Model” which takes into account the exercise price, term of the 
option, share price at grant date and expected price volatility of the underlying shares, expected dividend yield and the risk free 
interest rate for the term of the option.

 The model inputs for options granted during the year ended March 31, 2017 included as mentioned below. Further no new stock 
options were granted during FY 2019-20;
a)  Weighted average exercise price ` 1,096
b)  Grant date: 05.10.2016 & 10.10.2016
c)  Vesting year: 2017-18 to 2020-21 
d)  Share Price at grant date: ` 1,089 at 05.10.2016 & ` 1,096 at 10.10.2016
e)  Expected price volatility of Company’s share: 25.1% to 26.5%
f) 
g)  Risk free interest rate: 7%

Expected dividend yield: 1.07%

The expected price volatility is based on the historic volatility (based on remaining life of the options). 

d)  Movement in share options during the year

As at 31st March, 2020

As at 31st March, 2019

364

Weighted average remaining contractual life of the share option outstanding at the end of year is 468 days (Previous Year 414 days).

Particulars

Balance at the beginning of the year
Exercised during the year
Expired / Lapsed during the year
Balance at the end of the year

Number of  
share options
4,98,239
 (2,67,439)
 (1,260)
2,29,540

Weighted average 
exercise price
366.82
355.21
321.00
380.59

7,86,812
 (2,86,573)
 (2,000)
4,98,239

Number of  
share options

Weighted average 
exercise price

380.08
403.58
321.00
366.82

365

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
27

FINANCE COSTS
Interest Expenses*
Interest on Lease Liabilities
Other Borrowing Costs
Applicable loss on foreign currency transactions and translation
Total

* Net of Interest Capitalised of ` 8,253 crore (Previous Year ` 11,254 crore).

28 OTHER EXPENSES

MANUFACTURING EXPENSES
Stores, Chemicals and Packing Materials
Electric Power, Fuel and Water
Labour Processing, Production Royalty and Machinery Hire Charges
Repairs to Building
Repairs to Machinery
Exchange Difference (Net)
Excise Duty#
Lease Rent

LAND DEVELOPMENT AND CONSTRUCTION EXPENDITURE
SELLING AND DISTRIBUTION EXPENSES
Warehousing and Distribution Expenses
Sales Tax / VAT
Other Selling and Distribution Expenses

ESTABLISHMENT EXPENSES
Professional Fees
Network Operating Expenses
Access Charges (Net)
Regulatory Charges
General Expenses
Programming and Telecast Related Expenses
Rent
Insurance
Rates and Taxes
Other Repairs
Travelling Expenses
Payment to Auditors
Loss on Sale / Discard of Property, Plant and Equipment and Other Intangible Assets
Charity and Donations

Less: Transferred to Project Development Expenditure

Total

2019-20

19,828
33
74
2,092
22,027

(` in crore)

2018-19

15,247
 -
267
981
16,495

(` in crore)

2019-20

2018-19

28,243
117

13,811

23,993
162

12,966

5,680
15,098
688
463
1,446
253
189
176

7,516
856
4,594

1,154
16,919
5,616
5,784
9,801
2,418
5,793
1,142
1,208
2,377
788
55
257
1,181

6,819
17,029
1,022
307
1,495
1,240
159
172

7,193
872
5,746

2,083
11,041
5,875
4,190
3,327
2,466
4,123
1,201
1,355
867
707
42
83
982

54,493
2,403

89,211

38,342
2,446

78,067

#  Excise Duty shown under manufacturing expenditure represents the aggregate of excise duty borne by the Company and difference between excise duty on 

opening and closing stock of finished goods.
28.1 PAYMENT TO AUDITORS AS:

Particulars

(a)   Statutory Audit Fees
(b)   Tax Audit Fees
(c)   Certification and Consultation Fees
(d)   Cost Audit Fees
Total

2019-20

38
2
13
2
55

(` in crore)

2018-19

27
2
12
1
42

28.2  EXCEPTIONAL ITEM:

COVID 19 has significant impact on business operations of the Company. Further, there is substantial drop in oil prices 
accompanied with unprecedented demand destruction. The Company based on its assessment has determined the impact of 
such exceptional circumstances on its financial statements and the same has been disclosed separately as ‘Exceptional Item’ of 
` 4,245 crore, net of taxes of ` 899 crore in the Statement of Profit and Loss for the year ended March 31, 2020. (also read with 
Note C (J) of Critical Accounting Judgements and Key sources of Estimation uncertainty above).

In addition to above, the Group has also recognised ` 53 crore against erstwhile subsidiary GAPCO liability and ` 146 crore (net of 
tax ` 49 crore) for Adjusted Gross Revenue (AGR) dues of Reliance Jio Infocomm Limited, as part of exceptional item.

28.3  CORPORATE SOCIAL RESPONSIBILITY (CSR)

(a) 

 CSR amount required to be spent by the Companies within the Group as per Section 135 of the Companies Act, 2013 read 
with Schedule VII thereof during the year is ` 987 crore (Previous Year ` 866 crore).

(b)  Expenditure related to Corporate Social Responsibility is ` 1,022 crore (Previous Year ` 904 crore).

Particulars

Rural Transformation
Health
Education
Sports For Development
Disaster Response
Urban Renewal
Arts, Culture and Heritage
Total

2019-20

86
55
277
64
531
4
5
1,022

(` in crore)

2018-19

156
116
540
59
31
1
1
904

(c)  Out of note (b) above, ` 222 crore (Previous Year ` 341 crore) is contributed to Reliance Foundation, ` 47 crore (Previous 
Year ` 41 crore) to Reliance Foundation Youth Sports and ` 229 crore (Previous Year ` 476 crore) to Reliance Foundation 
Institution of Education and Research which are related parties.

29 EARNINGS PER SHARE (EPS)

FACE VALUE PER EQUITY SHARE (`)
BASIC EARNINGS PER SHARE (`) – BEFORE EXCEPTIONAL ITEM
BASIC EARNINGS PER SHARE (`) – AFTER EXCEPTIONAL ITEM
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders 
(After adjusting Non-Controlling Interest) (` in crore) – Before Exceptional Item
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders 
(After adjusting Non-Controlling Interest) (` in crore) – After Exceptional Item
Weighted Average number of Equity Shares used as denominator for calculating Basic EPS
DILUTED EARNINGS PER SHARE (`) – BEFORE EXCEPTIONAL ITEM
DILUTED EARNINGS PER SHARE (`) – AFTER EXCEPTIONAL ITEM
Net Profit after Tax as per Statement of Profit and Loss attributable to Equity Shareholders 
(After adjusting Non-Controlling Interest) (` in crore)
Weighted Average number of Equity Shares used as denominator for calculating Diluted EPS

2019-20

2018-19

10
70.66
63.49
43,798

39,354

10
66.82
66.82
39,588

39,588

6,19,81,37,619
70.66
63.49
39,354

5,92,47,99,366
66.80
66.80
39,588

6,19,84,21,047

5,92,62,12,599

RECONCILIATION OF WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING
Weighted Average number of Equity Shares used as denominator for calculating Basic EPS
Total Weighted Average Potential Equity Shares*
Weighted Average number of Equity Shares used as denominator for calculating Diluted EPS

6,19,81,37,619
2,83,428
6,19,84,21,047

5,92,47,99,366
14,13,233
5,92,62,12,599

* Dilutive impact of Employee Stock Option Scheme.

 Certification and consultation fees primarily includes certification fees paid to auditors. Statute and regulation permit auditors to 
certify export / import documentation, quarterly filings, XBRL filings, transfer pricing and bond issuances among others.

366

367

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
30.  RELATED PARTIES DISCLOSURES

(I)  LIST OF RELATED PARTIES AND RELATIONSHIPS:

Name of the Related Party

Relationship

Sr. 
No.
1
2
3
4
5
6
7
8

9
10

Ashwani Commercials Private Limited
Atri Exports Private Limited
Big Tree Entertainment DMCC
Big Tree Entertainment Lanka Private Limited
Big Tree Entertainment Private Limited
Big Tree Entertainment Singapore Pte. Limited
Big Tree Sport & Recreational Events Tickets Selling L.L.C
Bookmyshow Live Private Limited (Formerly known as Nomobo Entertainment 
Private Limited)
Bookmyshow Sdn. Bhd.
Bookmyshow Venues Management Private Limited (Formerly known as Go2Space Event 
Management Private Limited)
Carin Commercials Private Limited
CCN DEN Network Private Limited
Centura Agro Private Limited
Chander Commercials Private Limited
Clayfin Technologies Private Limited
Creative Agrotech Private Limited
DEN ABC Cable Network Ambarnath Private Limited
DEN ADN Network Private Limited
DEN New Broad Communication Private Limited
Den Satellite Network Private Limited
DL GTPL Broadband Private Limited
DL GTPL Cabnet Private Limited
Dyulok Technologies Private Limited
Eenadu Television Private Limited
Einsten Commercials Private Limited
Fame Agro Private Limited
Fantain Sports Private Limited
Foodfesta Wellcare Private Limited
Gaurav Overseas Private Limited
GenNext Ventures Investment Advisers LLP
GTPL Abhilash Communication Private Limited
GTPL Ahmedabad Cable Network Private Limited
GTPL Anjali Cable Network Private Limited
GTPL Bansidhar Telelink Private Limited
GTPL Bariya Television Network
GTPL Bawa Cable
GTPL Blue Bell Network Private Limited
GTPL Broadband Private Limited
GTPL Chaudhary Vision^
GTPL City Channel Private Limited
GTPL Crazy Network
GTPL Dahod Television Network Private Limited
GTPL DCPL Private Limited
GTPL Deesha Cable Net Private Limited
GTPL Hariom World Vision^
GTPL Hathway Limited
GTPL Henish Cable Vision
GTPL Insight Channel Network Private Limited
GTPL Jay Santoshima Network Private Limited
GTPL Jaydeep Cable
GTPL Junagadh Network Private Limited
GTPL Jyoti Cable
GTPL Kaizen Infonet Private Limited

11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
^ The companies were related parties for part of the year. 

Associates

Relationship

Associates

Name of the Related Party

Sr. 
No.
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100 Gujarat Chemical Port Limited (Formerly known as Gujarat Chemical Port Terminal 

GTPL KCBPL Broad Band Private Limited
GTPL Khambhat Cable Network
GTPL Khusboo Video Channel
GTPL Kolkata Cable & Broadband Pariseva Limited
GTPL Leo Vision
GTPL Link Network Private Limited
GTPL Lucky Video Cable
GTPL Ma Bhagawati Entertainment Services
GTPL Media Entertainment
GTPL Meghana Distributors Private Limited
GTPL Narmada Cable Services
GTPL Narmada Cyberzone Private Limited
GTPL Parshwa Cable Network Private Limited
GTPL Parth World Vision
GTPL Sai Vision
GTPL Sai World Channel
GTPL Sanjiv Cable Vision^
GTPL Sharda Cable Network Private Limited
GTPL Shiv Cable
GTPL Shiv Cable
GTPL Shiv Cable Network
GTPL Shiv Cable Vision^
GTPL Shiv Network Private Limited
GTPL Shivshakti Network Private Limited
GTPL Shree Shani Cable
GTPL Shreenathji Communication
GTPL SK Network Private Limited
GTPL SK Vision
GTPL SMC Network Private Limited
GTPL Solanki Cable Network Private Limited
GTPL Sorath Telelink Private Limited
GTPL Space City Private Limited
GTPL Surat Telelink Private Limited
GTPL Swastik Communication
GTPL Tridev Cable Network
GTPL TV Tiger Private Limited
GTPL V & S Cable Private Limited
GTPL Vidarbha Telelink Private Limited
GTPL Video Badshah Private Limited
GTPL Video Vision Private Limited
GTPL Vision Services Private Limited
GTPL Vraj Cable
GTPL VVC Network Private Limited
GTPL World View Cable
GTPL World Vision
GTPL Zigma Vision Private Limited

Company Limited)
Hathway VCN Cablenet Private Limited

101
102 Honeywell Properties Private Limited
Indian Vaccines Corporation Limited
103
Jaipur Enclave Private Limited
104
Jamnagar Utilities & Power Private Limited
105
Kaniska Commercials Private Limited
106
KCIPI Trading Company Private Limited
107
108
Konark IP Dossiers Private Limited
109 Marugandha Land Developers Private Limited
^ The companies were related parties for part of the year. 

368

369

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
Name of the Related Party

Relationship

Sr. 
No.
110
111
112
113
114
115
116
117
118
119
120
121
122
123

124
125
126
127
128
129
130
131
132
133

N.C. Trading Company Private Limited
Netravati Commercials Private Limited
Noveltech Agro Private Limited
NW18 HSN Holdings PLC
Pan Cable Services Private Limited
Parinita Commercials Private Limited
Pepino Farms Private Limited
Petroleum Trust^
Prakhar Commercials Private Limited
PT Big Tree Entertainment Indonesia
Rakshita Commercials Private Limited
Reliance Europe Limited
Reliance Industrial Infrastructure Limited
Reliance Services and Holdings Limited  (Formerly known as Naroda Power 
Private Limited)^
Rocky Farms Private Limited
Scod18 Networking Private Limited^
Shop CJ Network Private Limited^
Shree Salasar Bricks Private Limited
Sikka Ports and Terminals Limited
SpaceBound Web Labs Private Limited
Townscript  Pte Ltd, Singapore^
Townscript USA, Inc.
Tribevibe Entertainment Private Limited^
Television Home Shopping Network Limited  (Formerly known as TV18 Home Shopping 
Network Limited)
Vadodara Enviro Channel Limited
Vaji Communication Private Limited
Vay Network Services Private Limited
Vishnumaya Commercials Private Limited
Vizianagar Citi Communications Private Limited
Brooks Brothers India Private Limited
Burberry India Private Limited
Canali India Private Limited
D. E. Shaw India Securities Private Limited
Diesel Fashion India Reliance Private Limited
Ethane Crystal LLC^
Ethane Emerald LLC^
Ethane Opal LLC^
Ethane Pearl LLC^
Ethane Sapphire LLC^
Ethane Topaz LLC^
Football Sports Development Limited
Hathway Bhaskar CCN Multi Entertainment Private Limited

134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152 Hathway Bhawani NDS Network Private Limited
153 Hathway Cable MCN Nanded Private Limited
154 Hathway CBN Multinet Private Limited
155 Hathway CCN Entertainment (India) Private Limited
156 Hathway CCN Multinet Private Limited
157
158 Hathway Dattatray Cable Network Private Limited
159 Hathway Digital Saharanpur Cable & Datacom Private Limited
160 Hathway ICE Television Private Limited
161
162 Hathway MCN Private Limited
163 Hathway Palampur Cable Network Private Limited
164 Hathway Prime Cable & Datacom Private Limited
^ The companies were related parties for part of the year. 

Hathway Latur MCN Cable & Datacom Private Limited

Hathway Channel 5 Cable & Datacom Private Limited

Associates

Joint Ventures

Name of the Related Party

Sr. 
No.
165 Hathway Sai Star Cable & Datacom Private Limited
166 Hathway Sonali OM Crystal Cable Private Limited
167
168
169
170
171
172
173 Marks and Spencer Reliance India Private Limited
174
175

Hathway SS Cable & Datacom LLP
IBN Lokmat News Private Limited
Iconix Lifestyle India Private Limited
IMG Reliance Limited
India Gas Solutions Private Limited
Jio Payments Bank Limited

Net 9 Online Hathway Private Limited
Pipeline Management Services Private Limited (Formerly known as Rutvi Project Managers 
Private Limited)
Reliance Bally India Private Limited
Reliance Sideways Private Limited^
Reliance Paul & Shark Fashions Private Limited
Reliance-Grand Vision India Supply Private Limited
Reliance-Vision Express Private Limited
Ryohin-Keikaku Reliance India Private Limited
Supreme Tradelinks Private Limited^
TCO Reliance India Private Limited^
Ubona Technologies Private Limited
V&B Lifestyle India Private Limited
Zegna South Asia Private Limited
Shri Mukesh D. Ambani
Shri Nikhil R. Meswani
Shri Hital R. Meswani
Shri P. M. S. Prasad
Shri Pawan Kumar Kapil
Shri Alok Agarwal
Shri Srikanth Venkatachari
Shri K. Sethuraman
Smt. Savithri Parekh
Smt. Nita M. Ambani

176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196

Reliance Foundation

Dhirubhai Ambani Foundation

197
198 Hirachand Govardhandas Ambani Public Charitable Trust
199 HNH Trust and HNH Research Society
200 Jamnaben Hirachand Ambani Foundation
201
202 Reliance Foundation Institution of Education and Research
203 Reliance Foundations Youth Sports
204
205 IPCL Employees Provident Fund Trust
206 Reliance Employees Provident Fund Bombay
207 Reliance Industries Limited Employees Gratuity Fund
208 Reliance Industries Limited Staff Superannuation Scheme
209 Reliance Industries Limited Vadodara Units Employees Superannuation Fund
210
211

Reliance Jio Infocomm Limited Employees Gratuity Fund
RIL Vadodara Unit Employees Gratuity Fund

IPCL Employees Gratuity Fund – Baulpur Unit

^ The companies were related parties for part of the year. 

Relationship

Joint Ventures

Key Managerial Personnel (KMP)

Relative of  
Key Managerial Personnel (KMP)

Enterprises over which  
Key Managerial Personnel are able to 
exercise significant influence

Post Employment Benefits Plan

370

371

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview(II)  TRANSACTIONS DURING THE YEAR WITH RELATED PARTIES:

(III)  DISCLOSURE IN RESPECT OF MAJOR RELATED PARTY TRANSACTIONS DURING THE YEAR:

Sr. 
No.

Nature of Transactions  
(Excluding Reimbursements)

Associates/
Joint Ventures

Key Managerial 
Personnel/
Relative

(` in crore)

Others

Total

1

2

3

4

5

6

7

8

9

Purchase of Property, Plant and Equipment and Other Intangible Assets

Purchase / Subscription of Investments

Sale / Transfer / Redemption of Investments

Net Loans and Advances, Deposits Given / (Returned)

Revenue from Operations

Other Income

Purchases / Material Consumed

Electric Power, Fuel and Water

Hire Charges

10 Employee Benefits Expense

11

Payment to Key Managerial Personnel / Relative

12

Sales and Distribution Expenses

13

14

Rent

Programming and Telecast Related Expenses

15

Professional Fees

16 General Expenses*

17 Donations

18

Finance Costs

Balances as at 31st March, 2020

1

2

3

4

5

6

7

8

9

Investments

Trade Receivables#

Loans and Advances

Other Financial Assets

Deposits

Unsecured Loans

Trade and Other Payables#

Other Current Assets

Financial Guarantees

Notes: Figures in italic represent Previous Year’s amounts. 
* Does not include sitting fees of Non-Executive Directors. 
# Include reimbursements.

372

209
255
87
1,052
 -
3,768
 (82)
8
406
398
57
251
1,587
1,454
4,898
5,140
119
869
 -
 -
 -
 -
2,253
2,067
13
12
55
38
48
57
29
14
 -
 -
2
2

47,271
2,694
123
108
33
97
12
 -
1,027
1,065
75
70
1,179
860
 -
-
1,447
1,419

 -
 -
 -
 -
-
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
110
101
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
-
 -
 -

 -
 -
 -
 -
-
 -
 -
 -
11
17
3
3
 -
 -
 -
 -
 -
 -
586
532
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
573
903
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
4
 -
134
-
 -
 -

209
255
87
1,052
 -
3,768
 (82)
8
417
415
60
254
1,587
1,454
4,898
5,140
119
869
586
532
110
101
2,253
2,067
13
12
55
38
48
57
29
14
573
903
2
2

47,271
2,694
123
108
33
97
12
 -
1,027
1,065
75
70
1,183
860
134
-
1,447
1,419

Particulars

Relationship

2019-20

(` in crore)

2018-19

Purchase of Property, Plant and Equipment and Other Intangible Assets
Gujarat Chemical Port Limited
Jamnagar Utilities & Power Private Limited
Reliance Industrial Infrastructure Limited
Sikka Ports and Terminals Limited

Purchase / Subscription of Investments
Ashwani Commercials Private Limited
Big Tree Entertainment Private Limited
DEN ADN Network Private Limited
Den Satellite Network Private Limited
GTPL Hathway Limited
Television Home Shopping Network Limited
Diesel Fashion India Reliance Private Limited
Football Sports Development Limited
Hathway CBN Multinet Private Limited
Hathway CCN Entertainment (India) Private Limited
Hathway CCN Multinet Private Limited
Hathway MCN Private Limited
Hathway Sai Star Cable & Datacom Private Limited
India Gas Solutions Private Limited
Jio Payments Bank Limited
Net 9 Online Hathway Private Limited
Pipeline Management Services Private Limited
Reliance Paul & Shark Fashions Private Limited
Reliance-Vision Express Private Limited
Ryohin-Keikaku Reliance India Private Limited
TCO Reliance India Private Limited
Zegna South Asia Private Limited

Sales / Transfer / Redemption of Investments
East West Pipeline Limited

Net Loans and Advances, Deposits Given / (Returned)
Ashwani Commercials Private Limited
Einsten Commercials Private Limited
Gujarat Chemical Port Limited
Kaniska Commercials Private Limited
Prakhar Commercials Private Limited
Reliance Services and Holdings Limited
Football Sports Development Limited
Reliance Paul & Shark Fashions Private Limited
Reliance-Vision Express Private Limited

Revenue from Operations
CCN DEN Network Private Limited
DEN ADN Network Private Limited
Den Satellite Network Private Limited
DL GTPL Cabnet Private Limited
East West Pipeline Limited
Eenadu Television Private Limited
GTPL Hathway Limited
GTPL Kolkata Cable & Broadband Pariseva Limited
Gujarat Chemical Port Limited
Jamnagar Utilities & Power Private Limited
Reliance Industrial Infrastructure Limited

Associate
Associate
Associate
Associate

Associate
Associate
Associate
Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture

Associate

Associate
Associate
Associate
Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture

Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate

 - 
38
8
163

 - 
 - 
 - 
 - 
 - 
 - 
5
51
 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 
 - 
1
5
8
14
3

 - 

 - 
 (1)
 (41)
3
 - 
 (2)
 (42)
 - 
 - 

3
3
19
5
 - 
10
92
19
4
126
 - 

1
18
20
216

136
278
4
64
391
61
6
 -
1
4
6
4
10
6
70
3
1
1
3
3
-
 -

3,768

 (3)
 -
 (25)
-
 (19)
 -
51
1
3

 -
 -
2
 -
34
2
3
2
2
279
1

373

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
Particulars

Sikka Ports and Terminals Limited
Television Home Shopping Network Limited
Brooks Brothers India Private Limited
Burberry India Private Limited
Diesel Fashion India Reliance Private Limited
Football Sports Development Limited
Hathway Cable MCN Nanded Private Limited
Hathway CCN Entertainment (India) Private Limited
Hathway CCN Multinet Private Limited
Hathway Latur MCN Cable & Datacom Private Limited
Hathway MCN Private Limited
Hathway Sai Star Cable & Datacom Private Limited
IBN Lokmat News Private Limited
Iconix Lifestyle India Private Limited
IMG Reliance Limited
India Gas Solutions Private Limited
Jio Payments Bank Limited
Marks and Spencer Reliance India Private Limited
Net 9 Online Hathway Private Limited
Pipeline Management Services Private Limited
Reliance Bally India Private Limited
Reliance Paul & Shark Fashions Private Limited
Reliance-Vision Express Private Limited
Ryohin-Keikaku Reliance India Private Limited
Zegna South Asia Private Limited
Reliance Foundation

Other Income
CCN DEN Network Private Limited
DEN ADN Network Private Limited
East West Pipeline Limited
GTPL Hathway Limited
Gujarat Chemical Port Limited
Jamnagar Utilities & Power Private Limited
Reliance Europe Limited
Reliance Industrial Infrastructure Limited
Football Sports Development Limited
IBN Lokmat News Private Limited
Iconix Lifestyle India Private Limited
India Gas Solutions Private Limited
Pipeline Management Services Private Limited
Jamnaben Hirachand Ambani Foundation

Purchases / Material Consumed
East West Pipeline Limited
Gujarat Chemical Port Limited
Jamnagar Utilities & Power Private Limited
Reliance Industrial Infrastructure Limited
Sikka Ports and Terminals Limited
Brooks Brothers India Private Limited
Canali India Private Limited
Diesel Fashion India Reliance Private Limited
Marks and Spencer Reliance India Private Limited

Electric Power, Fuel and Water
Jamnagar Utilities & Power Private Limited

374

Relationship

Associate
Associate
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Others

Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Others

Associate
Associate
Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture
Joint Venture

2019-20

(` in crore)

2018-19

19
 - 
4
1
6
3
5
1
1
4
10
4
1
3
18
1
5
20
1
4
2
1
3
2
2
11

3
1
 - 
1
10
2
16
2
 - 
1
11
1
6
3

 - 
162
 - 
21
1,395
1
1
 - 
5

22
2
4
 -
6
9
-
-
 -
-
 -
 -
1
3
10
3
3
1
 -
 -
1
1
3
2
2
17

 -
 -
229
 -
1
 -
15
2
4
-
 -
-
 -
3

1
160
6
21
1,259
3
1
1
2

5,140

Associate

4,898

Particulars

Hire Charges
East West Pipeline Limited
Reliance Industrial Infrastructure Limited
Sikka Ports and Terminals Limited

Employee Benefits Expense
HNH Trust and HNH Research Society
I P C L Employees Provident Fund Trust
Reliance Employees Provident Fund Bombay
Reliance Industries Limited Employees Gratuity Fund
Reliance Industries Limited Staff Superannuation Scheme
Reliance Industries Limited Vadodara Unit Employees Superannuation Fund
Reliance Jio Infocomm Limited Employees Gratuity Fund

Payment to Key Managerial Personnel / Relative
Shri Mukesh D. Ambani
Shri Nikhil R. Meswani
Shri Hital R. Meswani
Shri P.M.S. Prasad
Shri Pawan Kumar Kapil
Shri Alok Agarwal
Shri Srikanth Venkatachari
Shri K. Sethuraman
Smt. Savithri Parekh
Smt Nita M. Ambani

Sales and Distribution Expenses
Big Tree Entertainment Private Limited
CCN DEN Network Private Limited
DEN ADN Network Private Limited
Den Satellite Network Private Limited
DL GTPL Cabnet Private Limited
GTPL Hathway Limited
GTPL Kolkata Cable & Broadband Pariseva Limited
Gujarat Chemical Port Limited
Sikka Ports and Terminals Limited
Hathway Sai Star Cable & Datacom Private Limited
IMG Reliance Limited

Rent
Ashwani Commercials Private Limited
Reliance Industrial Infrastructure Limited

Programming and Telecast Related Expense
Big Tree Entertainment Private Limited
Eenadu Television Private Limited
GTPL Hathway Limited
Football Sports Development Limited
Hathway Cable MCN Nanded Private Limited
Hathway Dattatray Cable Network Private Limited
Hathway Latur MCN Cable & Datacom Private Limited
Hathway MCN Private Limited
Hathway Sai Star Cable & Datacom Private Limited
IBN Lokmat News Private Limited
IMG Reliance Limited

* Also include Employee Contribution.

Relationship

2019-20

(` in crore)

2018-19

Associate
Associate
Associate

Others
Others*
Others*
Others*
Others*
Others*
Others*

KMP
KMP
KMP
KMP
KMP
KMP
KMP
KMP
KMP
Relative of KMP

Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Joint Venture
Joint Venture

Associate
Associate

Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture

 - 
22
97

10
124
320
100
11
1
20

15
24
24
11
4
12
14
3
2
1

 - 
2
1
5
3
49
6
65
2,118
2
1

2
11

1
26
 - 
 - 
1
1
1
3
2
2
18

759
23
87

8
109
314
63
11
1
26

15
21
21
10
4
12
14
2
 -
2

1
 -
 -
 -
 -
 -
 -
63
2003
 -
 -

2
10

7
14
1
5
 -
 -
 -
 -
 -
2
9

375

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewParticulars

Professional Fees
Big Tree Entertainment Private Limited
Reliance Europe Limited
Reliance Industrial Infrastructure Limited
IMG Reliance Limited
Pipeline Management Services Private Limited

General Expenses
CCN DEN Network Private Limited
DEN ADN Network Private Limited
Den Satellite Network Private Limited
Eenadu Television Private Limited
Reliance Europe Limited
Sikka Ports and Terminals Limited
Vadodara Enviro Channel Limited
IMG Reliance Limited
Jio Payments Bank Limited
Zegna South Asia Private Limited

Donations
Hirachand Govardhandas Ambani Public Charitable Trust
Jamnaben Hirachand Ambani Foundation
Reliance Foundation
Reliance Foundation Institution of Education and Research
Reliance Foundation Youth Sports

Finance Costs
Reliance Europe Limited

(IV)  DISCLOSURE IN RESPECT OF MAJOR RELATED PARTY BALANCES:

Particulars

Loans and Advances
CCN DEN Network Private Limited
DEN ADN Network Private Limited
Reliance Services and Holdings Limited
Football Sports Development Limited
Hathway ICE Television Private Limited
Hathway Sai Star Cable & Datacom Private Limited
Reliance Paul & Shark Fashions Private Limited
Reliance-Vision Express Private Limited

Deposits
Ashwani Commercials Private Limited
Atri Exports Private Limited
Carin Commercials Private Limited
Centura Agro Private Limited
Chander Commercials Private Limited
Creative Agrotech Private Limited
Einsten Commercials Private Limited
Fame Agro Private Limited
Gaurav Overseas Private Limited
Gujarat Chemical Port Limited
Honeywell Properties Private Limited
Jaipur Enclave Private Limited

376

Relationship

2019-20

(` in crore)

2018-19

Associate
Associate
Associate
Joint Venture
Joint Venture

Associate
Associate
Associate
Associate
Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture

Others
Others
Others
Others
Others

Associate

1
23
17
2
4

1
1
5
1
3
12
3
1
1
1

6
66
225
229
47

2

1
29
27
 -
 -

 -
 -
 -
 -
-
13
 -
 -
1
 -

5
40
341
476
41

2

Relationship

As at  
31st March, 2020

(` in crore)
As at  
31st March, 2019

Associate
Associate
Associate
Joint Venture
Joint Venture
Joint Venture
Joint Venture
Joint Venture

Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate

18
6
7
 -
1
1
 -
 -

63
19
77
10
35
15
36
3
17
71
50
4

 -
 -
 -
93
 -
 -
1
3

63
19
77
10
35
15
36
3
17
112
50
4

Particulars

Jamnagar Utilities & Power Private Limited
Kaniska Commercials Private Limited
Marugandha Land Developers Private Limited
Netravati Commercials Private Limited
Noveltech Agro Private Limited
Parinita Commercials Private Limited
Pepino Farms Private Limited
Prakhar Commercials Private Limited
Rakshita Commercials Private Limited
Rocky Farms Private Limited
Shree Salasar Bricks Private Limited
Sikka Ports and Terminals Limited
Vishnumaya Commercials Private Limited

Financial Guarantees
Reliance Europe Limited

Relationship

Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate
Associate

As at  
31st March, 2020
118
30
5
6
3
6
1
30
6
29
33
353
7

(` in crore)
As at  
31st March, 2019
118
27
5
6
3
6
1
29
6
29
33
353
8

Associate

1,447

1,419

30.1 COMPENSATION OF KEY MANAGERIAL PERSONNEL

The compensation of director and other member of Key Managerial Personnel during the year was as follows:

i.  Short-Term Benefits
ii.  Post Employment Benefits
iii. Share Based Payments
Total

2019-20

106
3
 -
109

(` in crore)

2018-19

94
3
2
99

31.1   DISCLOSURE OF GROUP’S INTEREST IN OIL AND GAS JOINT ARRANGEMENTS (JOINT OPERATIONS):

Sr. 
No.

Name of the Fields in the Joint Arrangement 
(Joint Operations)

1

Panna Mukta *

Company’s % Interest Partners and their Participating Interest (PI)

Country

2019-20
-

2018-19

30% BG Exploration & Production India Limited – 30% ;

India

Oil and Natural Gas Corporation Limited – 40%

2 Mid and South Tapti

30%

30% BG Exploration & Production India Limited – 30% ;

India

3
4

5

6
7

NEC – OSN – 97/2
KG – DWN – 98/3#

GS – OSN – 2000/1 ^

KG-UDWHP-2018/1
EFS JDA Partnership

Oil and Natural Gas Corporation Limited – 40%

66.67%
66.67%

66.67% BP Exploration (Alpha) Limited – 33.33%
60% BP Exploration (Alpha) Limited – 33.33%

 -

90%

Hardy Exploration and Production (India) Inc. 
– 10%

60%
45%

 - BP Exploration (Alpha) Ltd. – 40%,
45% Ensign Operating LLC – 46.354%;

India
India

India

India
USA

(Prevoius Year Pioneer Natural Resources USA 
Inc. – 46.354%)
Newpek LLC – 8.646%

8

Atlas Reliance Marcellus Joint Venture Partnership

40%

40% Chevron Upstream Northeast LLC – 60%

USA

*   Panna Mukta Production sharing contract (“PSC”) expired on 21st December, 2019 and all assets and liabilities transferred to Government of India (“GOI”) 

Nominee i.e. ONGC.

#  Post default of Niko, GOI has approved revised PI (RIL 66.67% and BP 33.33%) in KGD6 effective from 29th August, 2019 and accordingly PSC was 

amended.

^   Block GS-OSN-2000/1 has been surrendered to GOI w.e.f. 21st August, 2019.

377

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
31.2  QUANTITIES OF GROUP’S INTEREST (ON GROSS BASIS) IN PROVED RESERVES AND PROVED DEVELOPED RESERVES:

Reserves in India

Reserves outside India (North America)

Proved Reserves  
(Million MT*)

Proved Developed 
Reserves (Million MT*)

Proved Reserves  
(Million MT*)

Proved Developed Reserves 
(Million MT*)

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

3.02
0.33
 -
 (0.11)
3.24

3.39
 (0.18)
 -
 (0.19)
3.02

0.10
0.01
 -
 (0.11)
 -

0.26
0.03
 -
 (0.19)
0.10

8.92
1.48
 -
 (0.40)
10.00

10.52
 (0.72)
 (0.29)
 (0.59)
8.92

2.40
0.45
 -
 (0.40)
2.45

3.42
 (0.14)
 (0.29)
 (0.59)
2.40

Reserves in India

Reserves outside India (North America)

Proved Reserves  
(Million M3#)

Proved Developed Reserves  
(Million M3#)

Proved Reserves  
(Million M3#)

Proved Developed Reserves  
(Million M3#)

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

55,239
4,274
 -
 (987)
58,526

56,479
194
 -
 (1,434)
55,239

9,961
251
 -
 (987)
9,225

11,201
194
 -
 (1,434)
9,961

38,422
 (2,688)
 -
 (1,489)
34,245

38,091
2,081
 (112)
 (1,638)
38,422

13,634
5,064
 -
 (1,489)
17,209

14,556
828
 (112)
 (1,638)
13,634

Oil:
Opening Balance
Revision of estimates
Sale during the year
Production
Closing Balance

* 1 MT = 7.5 bbl

Gas:
Opening Balance
Revision of estimates
Sale during the year
Production
Closing Balance

# 1 cubic meter (M3) = 35.315 cubic feet and 1 cubic feet = 1000 BTU
The reserve estimates for producing fields are revised based on the performance of producing fields and with respect to discovered fields, the revision are 
based on the revised geological and reservoir simulation studies.

31.3    The Government of India (GOI), by its letters dated 

2nd May, 2012, 14th November, 2013, 10th July 2014 
and 3rd June, 2016 has disallowed certain costs which 
the Production Sharing Contract “(PSC”), relating to 
Block KGDWN-98/3 entitles the Company to recover. 
The Company continues to maintain that a Contractor is 
entitled to recover all of its costs under the terms of the 
PSC and there are no provisions that entitle the GOI to 
disallow the recovery of any Contract Cost as defined in 
the PSC. The Company has already referred the issue 
to arbitration and communicated the same to GOI for 
resolution of disputes. The demand from the GOI of $ 165 
million (` 1,246 crore) being the Company’s share [total 
demand $ 247 million; (` 1,869 crore)] towards additional 
Profit Petroleum has been considered as contingent 
liability. The arbitration tribunal has scheduled the seventh 
procedural hearing in December 2020.  

31.4 (a)  GOI sent a notice to the KG D6 Contractor on 
4th November, 2016 asking the Contractor to 
deposit approximately $1.55 billion on account of 
alleged gas migration from ONGC’s blocks. RIL, as 
Operator, for and on behalf of all constituents of the 
Contractor, initiated arbitration proceedings against 
the GOI. The Arbitral Tribunal vide its Final Award 

(b) 

dated 24th July, 2018 upheld Contractor’s claims. 
GOI filed an Appeal on 15th November, 2018 before 
the Hon’ble Delhi High Court, under Section 34 of 
the Arbitration Act, against the Final Award of the 
Arbitral Tribunal and the Appeal is currently pending 
adjudication before the Hon’ble Delhi High Court. 
The matter is listed for hearing on 16th July, 2020.

In supersession of Ministry’s Gazette Notification no. 
22011/3/2012-ONG.D.V. dated 10th January, 2014, 
the GOI notified the New Domestic natural Gas 
Pricing Guidelines 2014, the GOI has directed the 
Company to instruct customers to deposit differential 
revenue on gas sales from D1D3 field on account of 
the prices determined under the above guidelines 
converted to NCV basis and the prevailing price 
prior to 1st November, 2014 ($ 4.205 per MMBTU) 
to be credited to the gas pool account maintained 
by GAIL (India) Limited. The amount so deposited 
by customer in Gas pool Account is ` 295 crore 
(net) as at 31st March, 2020 is disclosed under 
Other Non-Current Assets (Refer Note 5). Revenue 
has been recognised at the GOI notified prices in 
respect of gas quantities sold from D1D3 field from 
1st November 2014.

(c)  An arbitration was initiated by BG Exploration and 
Production India Limited and RIL (together the 
Claimants) against GOI on 16th December, 2010 
under the PSCs for Panna – Mukta and Tapti blocks 
due to difference in interpretation of certain PSC 
provisions between Claimants and GOI. The Arbitral 
Tribunal by majority issued a final partial award (‘2016 
FPA’), and separately, two dissenting opinions in the 
matter on 12th October, 2016. Claimants challenged 
certain parts of the 2016 FPA before the English 
Courts, which delivered its judgement on 16th April, 
2018 and remitted one of the challenged issues 
back to the Arbitral Tribunal for reconsideration. The 
Arbitral Tribunal decided in favour of the Claimants 
in large part vide its final partial award dated 
1st October, 2018 (‘2018 FPA’). GOI and Claimants 
filed an appeal before the English Commercial Court 
against this 2018 FPA. The English Commercial 
Court has rejected GOI’s challenges to 2018 Final 
Partial Award and upheld Claimants’ challenge 
that Arbitration Tribunal had jurisdiction over the 
limited issue and has remitted the issue back to 
the Arbitration Tribunal to be decided by 28th May, 
2020 (or such later date as the parties may agree in 
writing or the Court may order). Claimants have filed 
an application before the Arbitral Tribunal seeking 
increase in the PSC Cost Recovery Limit and the 
same is pending. The arbitration hearings to hear the 
said application which was scheduled in March/April 
2020 have been rescheduled due to COVID-19. The 
Arbitration Tribunal is yet to schedule recomputation 
of accounts and the quantification phase of the 
arbitration, which will take place after determination 
of the Claimants’ request for an increase in the cost 
recovery limit under the PSCs.

GOI has also filed an execution petition before the 
Hon’ble Delhi High Court under Sections 47 and 
49 of the Arbitration and Conciliation Act, 1996 and 
Section 151 of the Civil Procedure Code, 1908 seeking 

enforcement and execution of the 2016 FPA. The 
Claimants content that GOI’s Execution Petition is not 
maintainable. GOI’s Execution Petition is currently 
sub-judice. Claimants have also filed Application for 
Recall/Modification, challenging the Orders of Delhi 
High Court wherein Directors were directed to file 
Affidavits of Assets. The matter is listed on 19th June, 
2020 for hearing.

(d)  NTPC had filed a suit for specific performance of a 
contract for supply of natural gas by the Company 
before the Hon’ble Bombay High Court. The main 
issue in dispute is whether a valid, concluded and 
binding contract exists between the parties for supply 
of Natural Gas of 132 Trillion BTU annually for a period 
of 17 years. The matter is presently sub-judice and 
the Company is of the view that NTPC’s claim lacks 
merit and no binding contract for supply of gas was 
executed between NTPC and the Company.

(e)  Due to Niko’s failure to pay the cash calls issued by 
the Company as Operator of KG D6 Block pursuant 
to the terms of the Joint Operating Agreement (JOA), 
the Company and BP issued a Notice of Withdrawal 
to Niko in terms of the JOA requiring Niko to 
withdraw from the KG D6 PSC and JOA. Thereafter, 
Niko initiated arbitration proceedings against the 
Company and BP on 19th December, 2018 and the 
arbitration tribunal has been constituted. Parties 
informed the Tribunal that they have entered into 
a settlement agreement to resolve the arbitration 
dispute and requested Tribunal to make a Consent 
Award. Tribunal is in the process of issuing the Final 
Award by Consent

Considering the complexity of above issues, the Company 
is of the view that any attempt for quantification of 
possible exposure to the Company will have an effect 
of prejudicing Company’s legal position in the ongoing 
arbitration/litigations. Moreover, the Company considers 
above demand/disputes remote.

378

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Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
32.  CONTINGENT LIABILITIES AND COMMITMENTS

(I)  CONTINGENT LIABILITIES

(A)  Claims against the company/disputed liabilities not acknowledged as debts *

(i) 
(ii) 

In respect of Joint Ventures
In respect of Others

(B)  Guarantees

(i) 

 Guarantees to Banks and Financial Institutions against credit facilities extended to third 
parties and other Guarantees
(a)  
(b) 

In respect of Joint Ventures
In respect of Others
(ii)  Performance Guarantees
In respect of Others

(iii) 

- 
 Outstanding Guarantees furnished to Banks and Financial Institutions including in respect 
of Letters of Credits
(a) 
(b) 

In respect of Joint Ventures
In respect of Others

(II)  COMMITMENTS

(A)   Estimated amount of contracts remaining to be executed on capital account and not 

provided for:
(i) 
(ii) 

In respect of Joint Ventures
In respect of Others

(B)  Uncalled Liability on Shares and Other Investments Partly Paid
(C)  Other Commitments

(i) 

Investments

2019-20

(` in crore) 

2018-19

1,839
5,049

1,253
4,088

20
7,393

1,965

1,391
14,686

11,396
8,306
2,401

445

 -
7,210

1,655

1,254
13,779

3,599
15,171
2,431

464

* The Group has been advised that the demand is likely to be either deleted or substantially reduced and accordingly no provision is considered necessary.

(III) 

  The Income Tax Assessments of the Company have been 
completed up to Assessment Year 2016-17. The total 
outstanding demand upto AY 2016-17 is ` 48 crore as on 
date. Based on the decisions of the Appellate authorities 
and the interpretations of other relevant provisions of the 
Income tax Act, the Company has been legally advised 
that the additional demand raised is likely to be either 
deleted or substantially reduced and accordingly no 
provision is considered necessary.

(IV)  The Securities and Exchange Board of India had passed 

Futures and Options segment expired on March 23, 2018. 
The appeal has been heard by the Hon’ble SAT and is 
reserved for judgement.

(V)  Plaintiffs in the relevant case had filed a Derivative action 

suit of ` 3,114 crore before the Bombay High Court alleging 
that all business opportunities undertaken by the certain 
companies of Network18 Group should be routed through 
e-Eighteen.com Limited. Based on the legal advice by the 
legal counsel, management is of the view that the above 
claim made by the plaintiffs is unlikely to succeed.

an order under Section 11B of the Securities and Exchange 
Board of India Act, 1992 on March 24, 2017 on a show 
cause notice dated December 16, 2010 issued to the 
Company in the matter concerning trading in the shares 
of Reliance Petroleum Limited by the Company in the year 
2007, directing (i) disgorgement of ` 447 crore along with 
interest calculated at 12% per annum from November 29, 
2007 till date of payment and (ii) prohibiting the Company 
from dealing in equity derivatives in the Futures and 
Options segment of the stock exchanges, directly or 
indirectly for a period of one year from March 24, 2017. 
The Company filed an appeal against the said order 
before the Hon’ble SAT. The Hon’ble SAT has stayed the 
direction on disgorgement until the disposal of the appeal. 
The prohibition from dealing in equity derivatives in the 

33.  CAPITAL MANAGEMENT

The Group adheres to a disciplined Capital Management 
framework in order to maintain a strong balance sheet. The 
main objectives are as follows: 
a) 

 Maintain investment grade ratings for all issuing entities, 
domestically and internationally by ensuring that the 
financial strength of their Balance Sheets are preserved.
 Manage foreign exchange, interest rates and 
commodity price risk, and minimise the impact of market 
volatility on earnings.
 Diversify sources of financing and spread the maturity 
across tenure buckets in order to manage liquidity risk.
 Leverage optimally in order to maximise 
shareholder returns.

b) 

c) 

d) 

The Net Gearing Ratio at the end of the reporting period was as follows:

Gross Debt
Cash and Marketable Securities*
Net Debt (A)
Total Equity (As per Balance Sheet) (B)
Net Gearing Ratio (A/B)

As at  
31st March, 2020
3,36,294
1,75,259
1,61,035
4,53,331
0.36

(` in crore)
As at  
31st March, 2019

2,87,505
1,36,743
1,50,762
3,87,112
0.39

*   Cash and Marketable Securities include Cash and Cash Equivalents of ` 30,920 crore (Previous Year ` 11,081 crore), Current Investments of ` 72,915 

crore (Previous Year ` 71,023 crore) and Other Marketable Securities of ` 71,424 crore (Previous Year ` 54,639 crore) including investments in Jio Digital 
Fibre Private Limited and Reliance Jio Infratel Private Limited.

    Additionally, if Investment in RIL Shares held by Petroleum Trust and Reliance Services and Holdings Limited is considered as Marketable Securities, the 

Net Debt shall further reduce by ` 43,294 crore to ` 1,17,741 crore.

34.  FINANCIAL INSTRUMENTS 

A.  FAIR VALUE MEASUREMENT HIERARCHY

Particulars

Financial Assets
At Amortised Cost
Investments#
Trade Receivables
Cash and Cash Equivalents
Loans
Other Financial Assets
At FVTPL
Investments
Loans
Other Financial Assets
At FVTOCI
Investments
Financial Liabilities
At Amortised Cost
Borrowings
Trade Payables
Other Financial Liabilities
At FVTPL
Other Financial Liabilities
At FVTOCI
Other Financial Liabilities

As at 31st March, 2020

As at 31st March, 2019

Carrying 
Amount

Level of input used in

Level 1

Level 2

Level 3

Carrying 
Amount

Level of input used in

Level 1

Level 2

Level 3

(` in crore)

43,356
19,656
30,920
22,401
16,465

34,301
 -
10,969

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -

5,689
-
2

27,508
-
10,967

1,104
-
 -

57,181
30,089
11,081
5,895
9,369

50,503
102
914

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -

18,190
 -
8

20,235
102
906

12,078
 -
 -

1,51,839

67,432

1,510

82,897

1,25,257

40,119

2,281

82,857

3,36,294
96,799
1,12,143

 -
 -
 -

 -
 -
 -

6,000

37

5,963

562

 -

562

 -
 -
 -

 -

 -

2,87,505
1,08,309
77,422

4,077

9

 -
 -
 -

17

 -

 -
 -
 -

4,060

9

 -
 -
 -

 -

 -

# Exclude Investments in Associates and Joint Ventures [` 47,271 crore (Previous Year ` 2,694 crore)] measured at cost (Refer Note 2.1).

380

381

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of fair value measurement of the investment categorised at Level 3:

(` in crore)

 The following table shows foreign currency exposures in US Dollar, Euro and Japanese Yen on financial instruments at 
the end of the reporting period. The exposure to all other foreign currencies are not material.

Particulars

OPENING BALANCE

Addition during the year
Sale / Reduction during the year
Total Gain / (Loss)
CLOSING BALANCE

Line item in which gain / loss recognised

As at 31st March, 2020

As at 31st March, 2019

At FVTPL

At FVTOCI

At FVTPL

At FVTOCI

12,078
655
11,633
4
1,104
Other Income –  
` 4 crore unrealised

82,857
4,972
4,939
7
82,897
Other 
Comprehensive
Income – Items that
will not be 
reclassified
to Profit or Loss

178
11,636
248
512
12,078
Other Income –  
` 246 crore 
realised;  
` 266 crore 
unrealised

745
4,847
 -
77,265
82,857
Other 
Comprehensive
Income – Items that
will not be 
reclassified
to Profit or Loss

  The financial instruments are categorised into three levels 
based on the inputs used to arrive at fair value measurements 
as described below:

 Level 1: Quoted prices (unadjusted) in active markets for 
identical assets or liabilities; 

 Level 2: Inputs other than the quoted prices included within 
Level 1 that are observable for the asset or liability, either 
directly or indirectly; and 

Level 3: Inputs based on unobservable market data. 

Valuation Methodology 
 All financial instruments are initially recognised 
and subsequently re-measured at fair value as 
described below: 

a) 

b) 

c) 

d) 

 The fair value of investment in quoted Equity Shares, 
Bonds, Government Securities, Treasury Bills, 
Certificate of Deposits and Mutual Funds is measured at 
quoted price or NAV.

 The fair value of Interest Rate Swaps is calculated as the 
present value of the estimated future cash flows based on 
observable yield curves.

 The fair value of Forward Foreign Exchange contracts 
and Currency Swaps is determined using observable 
forward exchange rates and yield curves at the 
balance sheet date.

 The fair value of over-the-counter Foreign Currency 
Option and Interest Rate Swaption contracts is determined 
using the Black Scholes valuation model.

e) 

f) 

g) 

h) 

 Commodity derivative contracts are valued using available 
information in markets and quotations from exchange, 
brokers and price index developers.

 The fair value for Level 3 instruments is valued using 
inputs based on information about market participants 
assumptions and other data that are available.

 The fair value of the remaining financial instruments is 
determined using discounted cash flow analysis.

 All foreign currency denominated assets and liabilities are 
translated using exchange rate at reporting date.

B.  FINANCIAL RISK MANAGEMENT

 The Group’s activities expose it to variety of financial risks: 
market risk, credit risk, interest rate risk and liquidity risk. 
Within the boundaries of approved Risk Management 
Policy framework The Group uses derivative instruments 
to manage the volatility of financial markets and minimise 
the adverse impact on its financial performance.

i)  Market Risk

a)  Foreign Currency Risk

 Foreign Currency Risk is the risk that the Fair 
Value or Future Cash Flows of an exposure 
will fluctuate because of changes in foreign 
currency rates. Exposures can arise on 
account of the various assets and liabilities 
which are denominated in currencies other 
than Indian Rupee.

382

Particulars

Borrowings
Trade and Other Payables
Trade and Other Receivables
Derivatives

-  Forwards and Futures
-  Currency Swaps
-  Options
Exposure

b) 

Interest Rate Risk

Foreign Currency Exposure

(` in crore)

As at 31st March, 2020

As at 31st March, 2019

USD

EUR

JPY

USD

EUR

JPY

1,28,414
81,528
    (12,151)

18,820
918
   (1,738)

10,717
45
           -   

1,14,151
87,289
   (9,432)

10,552
1,699
      (168)

5,738
10
          (3)

   (53,341)
     (3,712)
    (3,620)

 (16,571)
           -   
   (1,929)
1,37,118       (500)

 (10,707)
           -   
           -   
55

 (50,112)
   (6,172)
   (3,987)
1,31,737

 (11,723)
           -   
           -   
360

   (5,720)
           -   
           -   
25

 The Group’s exposure to the risk of changes in market interest rate relates to the floating rate debt obligations and 
derivative products taken to mitigate interest rate risk.

 The exposure of the Group’s borrowings and derivatives to interest rate changes at the end of the reporting period 
are as follows:

Particulars

Borrowings

Non-Current – Floating (Includes Current Maturities)*
Non-Current – Fixed (Includes Current Maturities)*
Current#
Total

Derivatives

Foreign Currency Interest Rate Swaps
Rupees Interest Rate Swaps
Currency Swaps
Bond Future-Short

Interest Rate Exposure

(` in crore)

As at  
31st March, 2020

As at  
31st March, 2019

1,33,952
1,10,477
94,765
3,39,194

51,849
10,050
3,712
400

1,09,411
1,15,221
64,840
2,89,472

40,822
13,228
   (6,172)
184

* Include ` 1,921 crore (Previous Year ` 1,563 crore) as Prepaid Financial Charges.
# Include ` 979 crore (Previous Year ` 404 crore) as Commercial Paper Discount.

ii)  Commodity Price Risk

iii)  Credit Risk

 Commodity price risk arises due to fluctuation in 
prices of crude oil, other feed stock and products and 
bullion. The Group has a risk management framework 
aimed at prudently managing the risk arising from the 
volatility in commodity prices and freight costs.

 The Group’s commodity price risk is managed 
centrally through well-established trading operations 
and control processes. In accordance with the risk 
management policy, the Group enters into various 
transactions using derivatives and uses over-the-
counter as well as Exchange Traded Futures, Options 
and Swap contracts to hedge its commodity and 
freight exposure.

 Credit risk is the risk that a customer or counterparty 
to a financial instrument fails to perform or pay 
the amounts due causing financial loss to the 
Group. Credit risk arises from Group’s activities in 
investments, dealing in derivatives and receivables 
from customers and other financial instruments. The 
Group ensures that sales of products are made to 
customers with appropriate creditworthiness. Credit 
information is regularly shared between businesses 
and finance function, with a framework in place to 
quickly identify, respond and recognise cases of 
credit deterioration.

383

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The Group has a prudent and conservative process 
for managing its credit risk arising in the course of 
its business activities. Credit risk across the Group, 
is actively managed through Letters of Credit, Bank 
Guarantees, Parent Group Guarantees, advance 
payments, security deposits and factoring and 
forfaiting without recourse to Group. The Group 
restricts its fixed income investments in liquid 
securities carrying high credit rating.

iv)  Liquidity Risk

 Liquidity risk arises from the Group’s inability to meet 
its cash flow commitments on the due date. The 
Group maintains sufficient stock of cash, marketable 
securities and committed credit facilities. The Group 
accesses global and local financial markets to meet 
its liquidity requirements. It uses a range of products 
and a mix of currencies to ensure efficient funding 

from across well-diversified markets and investor 
pools. Treasury monitors rolling forecasts of the 
Group’s cash flow position and ensures that the 
Group is able to meet its financial obligation at all 
times including contingencies.

 The Group’s liquidity is managed centrally with 
operating units forecasting their cash and liquidity 
requirements. Treasury pools the cash surpluses 
from across the different operating units and then 
arranges to either fund the net deficit or invest the 
net surplus in a range of short-dated, secure and 
liquid instruments including short-term bank deposits, 
money market funds, reverse repos and similar 
instruments. The portfolio of these investments is 
diversified to avoid concentration risk in any one 
instrument or counterparty.

C.  RECLASSIFICATION

D.  HEDGE ACCOUNTING

 The Company has reclassified certain non-derivative 
financial assets on 1st day of July, 2018 from fair value 
through profit and loss (FVTPL) to fair value through 
other comprehensive income (FVTOCI) on account of its 
business model change.

 Cost and Fair value of reclassified assets as on reporting 
date is ` 10,301 crore (Previous Year ` 18,722 crore) and 
` 12,112 crore (Previous Year ` 20,059 crore) respectively. 
Effective interest rate for the year is 7.90% per annum 
(Previous Year 7.54% per annum). Interest revenue 
recognised during the period ` 814 crore (Previous Year 
` 1,060 crore).

 Change in fair value gain/(loss) of ` 225 crore (Previous 
Year ` 277 crore) that would have been recognised in 
profit and loss during the reporting period if the financial 
assets had not been reclassified.

 The Group’s business objective includes safe-guarding 
its earnings against adverse price movements of crude 
oil and other feedstock, refined products, precious 
metals, freight costs as well as foreign exchange and 
interest rates. The Group has adopted a structured risk 
management policy to hedge all these risks within an 
acceptable risk limit and an approved hedge accounting 
framework which allows for Fair Value and Cash Flow 
hedges. Hedging instruments include exchange traded 
futures and options, over-the-counter swaps, forwards 
and options as well as non-derivative instruments to 
achieve this objective. The table below shows the position 
of hedging instruments and hedged items as on the 
balance sheet date. 

Maturity Profile as at 31st March, 2020

(` in crore)

Refer Note 2 and 7.

Particulars*

Borrowings
Non-Current#
Current ^
Total

Other Financial Liabilities

Derivative Liabilities

Forwards
Options
Currency Swaps
Interest Rate Swaps
Total

Below  
3 Months

3-6  
Months

6-12 
Months

1-3 
Years

3-5 
Years

Above 
5 Years

Total

10,371
77,730
88,101
459

4,155
31
320
3
4,509

16,844
4,637
21,481
459

18,001
12,398
30,399
895

72,347
 -
72,347
3,471

68,631
 -
68,631
2,809

 -

58,235 2,44,429
94,765
58,235 3,39,194
13,708

5,615

115
 -
240
1
356

115
 -
415
342
872

75
 -
 -
331
406

 -
 -
 -
235
235

 -
 -
 -
 -
 -

4,460
31
975
912
6,378

*  Does not include Trade Payables (Current) amounting to ` 96,799 crore.
# Include ` 1,921 crore as Prepaid Finance Charges.
^ Include ` 979 crore as Commercial Paper Discount.

Particulars**

Borrowings
Non-Current##
Current^^
Total

Derivative Liabilities

Forwards
Options
Currency Swaps
Interest Rate Swaps
Total

Maturity Profile as at 31st March, 2019

Below  
3 Months

3-6  
Months

6-12 
Months

1-3 
Years

3-5 
Years

Above 
5 Years

Total

(` in crore)

4,482
60,302
64,784

3,842
1,549
5,391

7,457
2,989
10,446

82,466
 -
82,466

57,601
 -
57,601

68,784 2,24,632
64,840
68,784 2,89,472

 -

1,192
53
1
153
1,399

945
 -
 -
1
946

772
 -
 (53)
6
725

23
 -
735
54
812

1
 -
 (37)
231
195

 -
 -
 -
 -
 -

2,933
53
646
445
4,077

**  Does not include Trade Payables (Current) amounting to ` 1,08,309 crore.
## Include ` 1,563 crore as Prepaid Finance Charges.
^^ Include ` 404 crore as Commercial Paper Discount.

384

Disclosure of effect of Hedge Accounting:
A.  Fair Value Hedge

Hedging Instruments

Particulars

Nominal 
Value

Quantity 

Carrying Amount

(Kbbl)

(Kgs)

Assets

Liabilities

Changes in  
Fair Value

Hedge  
Maturity

Line Item in 
Balance Sheet

(` in crore)

As at 31st March, 2020

Foreign Currency 
Risk
Foreign Currency 
Risk Component – 
Forwards
Commodity Price 
Risk
Derivative Contracts

As at 31st March, 2019

Foreign Currency 
Risk
Foreign Currency 
Risk Component 
– Forwards
Commodity Price 
Risk
Derivative Contracts

-

-

-

-

-

-

-

-

46,161 5,67,894

4,987

6,701

3,879

1,541

April 2020 
to December 
2023

Other Financial 
Assets/
Liabilities

480

 -

 -

 -

37

 (37)

47,479 3,60,229

2,981

689

559

43

April 2019 to 
December 
2019

Other Financial 
Liabilities

February 2019 
to December 
2021

Other Financial 
Assets/
Liabilities

385

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Hedged Items

Particulars

As at 31st March, 2020

Foreign Currency Risk
Import Firm Commitments
Commodity Price Risk
Firm Commitments for purchase of feedstock and freight
Firm Commitments for sale of products
Inventories

As at 31st March, 2019

Foreign Currency Risk
Import Firm Commitments
Commodity Price Risk
Firm Commitments for purchase of feedstock and freight
Firm Commitments for sale of products
Inventories

Carrying Amount

Assets

Liabilities

Changes  
in Fair 
Value

(` in crore)

Line Item in Balance Sheet

 -

 -

 -

3,214
197
9,251

37

131
 -
5,021

116
3,141
 -

3,069 Other Current Assets / Liabilities
Other Current Assets
Inventories

 (3,034)
 (1,296)

 -

198
414
 -

37

Other Current Assets

20 Other Current Assets / Liabilities
Other Current Assets
Inventories

 (414)
308

Nominal 
Value

Carrying Amount

Assets

Liabilities

Changes in 
Fair Value

Hedge  
Maturity

(` in crore)

Line Item in  
Balance Sheet

48,693

18,491

 -

 -

 -

52,966

 (4,272)

19,384

 (893)

April 2020 to 
December 2021

April 2020 to 
September 2022

Trade Payables

Borrowings

405

 (405)

March 2021 to March 
2025

Other Financial 
Liabilities

Interest Rate Swap

49,931

As at 31st March, 2019

Foreign Currency Risk

Foreign Currency Risk 
Components – Trade 
Payable

20,759

-

20,747

12

April 2019 to  
December 2019

Trade Payable

B.  Cash Flow Hedge

Hedging Instruments

Particulars

As at 31st March, 2020

Foreign Currency Risk

Foreign Currency Risk 
Components – Trade 
Payable
Foreign Currency 
Risk Components 
– Borrowings
Interest Rate Risk

Hedged Items 

Particulars

Nominal Value

Changes in  
Fair Value

Hedge Reserve

(` in crore)
Line Item in  
Balance Sheet

As at 31st March, 2020

Foreign Currency Risk

Highly Probable Forecasted 
Exports
Interest Rate Risk

Borrowings

As at 31st March, 2019

Foreign Currency Risk

Highly Probable Forecasted 
Exports

C.  Movement in Cash Flow Hedge

67,184

49,931

5,165

405

 (5,165)

Other Equity

 (718)

Other Equity

20,759

(12)

12

Other Equity

Particulars

2019-20

2018-19

Line Item in Balance Sheet/ 
Statement of Profit and Loss

(` in crore)

At the beginning of the year
Gain / (loss) recognised in Other Comprehensive Income 
during the year
Amount reclassified to Profit and Loss during the year
At the end of the year

46
 (6,298)

369
 (5,883)

44
 (1,748)

Items that will be reclassified to Profit & 
Loss
1,750 Value of Sale

46 Other Comprehensive Income

Sl. 
No.
1
2

3
4

35.  SEGMENT INFORMATION

The Group’s operating segments are established on the basis 
of those components of the Group that are evaluated regularly 
by the Executive Committee (the ‘Chief Operating Decision 
Maker’ as defined in Ind AS 108 – ‘Operating Segments’), 
in deciding how to allocate resources and in assessing 
performance. These have been identified taking into account 
nature of products and services, the differing risks and returns 
and the internal business reporting systems.

The Group has six principal operating and reporting segments; 
viz. Refining, Petrochemicals, Oil and Gas, Organised Retail, 
Digital Services and Financial Services .

The accounting policies adopted for segment reporting are in 
line with the accounting policy of the Company with following 
additional policies for segment reporting. 

a) 

b) 

 Revenue and Expenses have been identified to a 
segment on the basis of relationship to operating 
activities of the segment. Revenue and Expenses which 
relate to enterprise as a whole and are not allocable to 
a segment on reasonable basis have been disclosed 
as “Unallocable”.

 Segment Assets and Segment Liabilities represent Assets 
and Liabilities in respective segments. Investments, tax 
related assets and other assets and liabilities that cannot 
be allocated to a segment on reasonable basis have been 
disclosed as “Unallocable”.

386

387

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(I)  PRIMARY SEGMENT INFORMATION

Refining

Petrochemicals

Oil and Gas

Organised Retail

Digital Services

Financial Services

Others

Unallocable

Total

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

2019-20

2018-19

(` in crore)

3,09,892
77,630
3,87,522

3,07,154
86,834
3,93,988

1,30,010
15,254
1,45,264

1,54,502
17,563
1,72,065

2,666
545
3,211

4,384
621
5,005

1,57,851
5,085
1,62,936

1,29,466
1,100
1,30,566

21,468
46,994
68,462

11,218
37,442
48,660

811
3,86,711

1,000
3,92,988

13,181
1,32,083

15,243
1,56,822

            -   
3,211

           -   
5,005

16,664
1,46,272

14,209
1,16,357

10,198
58,264

7,322
41,338

758
513
1,271

-
1,271

21,334 

22,880

25,547 

32,394

    (1,407)

   (1,379)

8,263 

5,546

14,363 

8,784

473

250
           -   
250

-
250

233

36,560
5,903
42,463

6,706
35,757

18,238                  -   
3,913                  -   
22,151                  -   

6,59,205
            -   
            -   
              -   
            -    6,59,205

6,25,212
              -   
6,25,212

-
4,344
17,807                  -   

-
            -   

47,560
6,11,645

42,118
5,83,094

- 

- 

- 

The Organised Retail segment includes organised retail business in India.

 The Digital Services segment includes provision of a range of digital services in India and investment in telecom 
infrastructure business.

 The Financial Services segment comprises of management and deployment of identified resources of the Company to 
various activities including non-banking financial services, insurance broking etc.

-  Other business segments which are not separately reportable have been grouped under the Others segment.

This mainly comprises of:

•  Media
• 
• 

SEZ Development
Textile

2,721 

1,225         (1,344)

   (2,917)

69,950

66,766

(V)  During the year, the Company has identified ‘Financial services’ as a separate business segment. It is based on internal 

21,880
9,980

16,491
4,952

21,880
9,980

16,491
4,952

21,334 

22,880 

25,547 

32,394 

    (1,407)

   (1,379)

8,263 

5,546 

14,363 

8,784 

473 

233 

2,721 

1,225 

(13,244)

 (14,456)

58,050 

55,227 

21,334 

22,880 

25,547 

32,394 

    (1,407)

   (1,379)

8,263 

5,546 

14,363 

8,784 

473 

233 

2,721 

1,225 

21,334 

22,880 

25,547 

32,394 

    (1,407)

   (1,379)

8,263 

5,546 

14,363 

8,784 

473 

233 

2,721 

1,225 

(4,444)

-   

 (4,444)

              -   

 (17,688)
8,630
5,096
     (31,414)

 (14,456)
11,683
3,707
 (29,846)

53,606 
8,630
5,096
39,880

55,227 
11,683
3,707
39,837

                  -   

           -   

1 

1

            -   

           -   

       (276)

      (177)

              (31)

          (36)

-

-

       (220)

        (37)

                 -   

            -   

        (526)

        (249)

21,334 

22,880 

25,548 

32,395 

    (1,407)

   (1,379)

7,987 

5,369 

14,332 

8,748 

473 

233 

2,501 

1,188 

  (31,414)

 (29,846)

39,354 

39,588 

reorganisation of its business segments, increased focus and business review carried out by the Chief Operating Decision Maker 
(CODM) of the Company – Executive Committee. The Financial Services segment comprises of management and deployment of 
identified resources of the Company to various activities including non-banking financial services, insurance broking etc.

Further, the CODM has evaluated that business trade financing would be part of the centralised treasury function along with 
management of long-term resources raised by the Company.

(VI)  SECONDARY SEGMENT INFORMATION

1

2

Segment Revenue – External Turnover
Within India
Outside India
Total
Non-Current Assets
Within India
Outside India
Total

2019-20

3,61,801
2,97,404
6,59,205

8,82,217
25,438
9,07,655

(` in crore)

2018-19

3,21,011
3,04,201
6,25,212

7,48,865
21,488
7,70,353

2,29,070 
38,265 
10,805
3,127 

2,20,103
46,928
14,105
3,170

1,30,866 
12,129 
7,306
5,386 

1,29,952
21,745
1,527
5,472

42,693 
42,626 
3,134
1,760 

36,133
42,201
5,899
3,021

38,165 
19,276 
9,259
1,391 

35,560
22,508
4,971
655

2,77,439 
75,837 
38,972
8,154 

2,13,393
1,50,083
  (40,621)
6,558

25,258
78
           -   
           -   

8,332
19
           -   
           -   

92,522 
25,180 
10,697
1,853 

65,992
10,790
15,754
1,525

3,29,902 
9,52,524 
340
532 

2,92,941
7,08,132
1,735
533

11,65,915
11,65,915
80,513
22,203

10,02,406
10,02,406
3,370
20,934

36.  ENTERPRISES CONSOLIDATED AS SUBSIDIARY IN ACCORDANCE WITH INDIAN ACCOUNTING STANDARD 110 – 

CONSOLIDATED FINANCIAL STATEMENTS

Name of the Enterprise

Sr. 
No.

Country of 
Incorporation

Proportion of 
Ownership Interest

Particulars

1

Segment Revenue
External Turnover
Inter Segment Turnover
Value of Sales and 
Services (Revenue) *
Less: GST Recovered
Revenue from Operations 
(Net of GST)

2 Segment Result before 
Interest and Taxes#
Less: Finance Cost ^
Add: Interest Income **
Profit Before Tax and 
Exceptional Items 
Less: Exceptional Item 
(Net of Tax)
Profit Before Tax
Less: Current Tax
Less: Deferred Tax
Profit after Tax  
(before adjustment for 
Non-Controlling Interest)
Add: Share of (Profit)/
Loss transferred to  
Non-Controlling Interest
Profit after Tax  
(after adjustment for  
Non-Controlling Interest)

3 Other Information
Segment Assets
Segment Liabilities
Capital Expenditure
Depreciation/
Amortisation and 
Depletion Expense 

* Total Value of Sales and Services is after elimination of inter segment turnover of ` 1,51,924 crore (Previous Year ` 1,47,473 crore).
# Segment results (EBIT) of the financial services segment include interest income and interest expense relating to the segment.
^ Finance cost relating to Financial Services segment of ` 147 crore (Previous Year ` 4 crore) has been considered as part of Segment result.
** Interest Income relating to Petrochemicals Segment of ` 337 crore (Previous Year Nil) has been considered as part of Segment result. 

(II)  

Inter segment pricing are at Arm’s length basis.

(III)  As per Indian Accounting Standard 108 – Operating Segments, the Company has reported segment information on consolidated 

basis including businesses conducted through its subsidiaries.

(IV)  The reportable segments are further described below:

- 

- 

The Refining segment includes production and marketing operations of the petroleum products.

 The Petrochemicals segment includes production and marketing operations of petrochemical products namely, High density 
Polyethylene, Low density Polyethylene, Linear Low density Polyethylene, Polypropylene, Polyvinyl Chloride, Polyester 
Yarn, Polyester Fibres, Purified Terephthalic Acid, Paraxylene, Ethylene Glycol, Olefins, Aromatics, Linear Alkyl Benzene, 
Butadiene, Acrylonitrile, Poly Butadiene Rubber, Styrene Butadiene Rubber, Caustic Soda and Polyethylene Terephthalate.

- 

The Oil and Gas segment includes exploration, development and production of crude oil and natural gas.

388

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

ABC Cable Network Private Limited
Adhunik Cable Network Limited (Formerly known as Adhunik Cable Network Private Limited)
Adventure Marketing Private Limited
AETN18 Media Private Limited
Affinity Names Inc. *
Affinity USA Inc. *
Ambika DEN Cable Network Private Limited
Amogh Broad Band Services Private Limited
Angel Cable Network Private Limited
Antique Communications Private Limited
Asteria Aerospace Private Limited
Augment Cable Network Private Limited
Aurora Algae Inc. *
Bali Den Cable Network Limited (Formerly known as Bali Den Cable Network Private Limited)
Bee Network and Communication Private Limited
Bhadohi DEN Entertainment Private Limited
Big Den Entertainment Private Limited
Binary Technology Transfers Private Limited

India
India
India
India
USA
USA
India
India
India
India
India
India
USA
India
India
India
India
India

* Subsidiary Company having 31st December as reporting date.

44.00%
78.58%
100.00%
21.27%
100.00%
100.00%
78.58%
78.58%
44.00%
78.58%
74.57%
78.58%
100.00%
40.11%
71.96%
20.44%
78.58%
71.96%

389

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
Name of the Enterprise

Sr. 
No.

Country of 
Incorporation

Proportion of 
Ownership Interest

Name of the Enterprise

Sr. 
No.

Country of 
Incorporation

Proportion of 
Ownership Interest

Blossom Entertainment Private Limited
Cab-i-Net Communications Private Limited
Channels India Network Private Limited
Chennai Cable Vision Network Private Limited
Colorful Media Private Limited
Colosceum Media Private Limited
Crystal Vision Media Private Limited
C-Square Info Solutions Private Limited
Den A.F. Communication Private Limited
Den Aman Entertainment Private Limited
DEN Ambey Cable Networks Private Limited
Den Ashu Cable Limited (Formerly known as Den Ashu Cable Private Limited)
DEN BCN Suncity Network Limited (Formerly known as DEN BCN Suncity Network 
Private Limited)
Den Bindra Network Private Limited
Den Broadband Private Limited
Den Budaun Cable Network Private Limited
Den Citi Channel Private Limited
Den Classic Cable TV Services Private Limited
DEN Crystal Vision Network Limited (Formerly known as DEN Crystal Vision Network 
Private Limited)
Den Digital Cable Network Private Limited
Den Discovery Digital Network Private Limited
Den Elgee Cable Vision Private Limited
Den Enjoy Cable Networks Private Limited
Den Enjoy Navaratan Network Private Limited
DEN Enjoy SBNM Cable Network Private Limited
Den F K Cable TV Network Private Limited
Den Faction Communication System Private Limited
Den Fateh Marketing Private Limited
DEN Harsh Mann Cable Network Limited (Formerly known as DEN Harsh Mann Cable Network 
Private Limited)
Den Jai Ambey Vision Cable Private Limited
Den Kashi Cable Network Limited (Formerly known as Den Kashi Cable Network 
Private Limited)
Den Kattakada Telecasting And Cable Services Limited (Formerly known as Den Kattakada 
Telecasting And Cable Services Private Limited)
DEN Krishna Cable TV Network Limited (Formerly known as DEN Krishna Cable TV Network 
Private Limited)
Den Maa Sharda Vision Cable Networks Limited (Formerly known as Den Maa Sharda Vision 
Cable Networks Private Limited)
Den Mahendra Satellite Private Limited
Den Malabar Cable Vision Private Limited
DEN Malayalam Telenet Private Limited
Den MCN Cable Network Limited (Formerly known as Den MCN Cable Network Private Limited)
Den Mod Max Cable Network Private Limited
Den Nashik City Cable Network Private Limited
Den Networks Limited
DEN Patel Entertainment Network Private Limited
DEN Pawan Cable Network Limited (Formerly known as DEN Pawan Cable Network 
Private Limited)
Den Pradeep Cable Network Private Limited
DEN Prayag Cable Networks Limited (Formerly known as DEN Prayag Cable Networks 
Private Limited)
Den Premium Multilink Cable Network Private Limited

India
India
India
India
India
India
India
India
India
India
India
India
India

India
India
India
India
India
India

India
India
India
India
India
India
India
India
India
India

India
India

India

India

India

India
India
India
India
India
India
India
India
India

India
India

India

19
20
21
22
23
24
25
26
27
28
29
30
31

32
33
34
35
36
37

38
39
40
41
42
43
44
45
46
47

48
49

50

51

52

53
54
55
56
57
58
59
60
61

62
63

64

390

78.58%
40.09%
67.56%
54.68%
100.00%
73.15%
40.07%
89.45%
78.58%
78.58%
47.93%
40.07%
40.09%

40.07%
78.58%
40.07%
78.58%
78.58%
78.58%

69.59%
40.07%
78.58%
40.07%
20.44%
20.44%
40.07%
78.58%
40.07%
40.07%

78.58%
40.07%

78.58%

58.15%

40.07%

47.15%
40.07%
40.07%
78.58%
40.07%
40.07%
78.58%
40.07%
49.50%

78.58%
78.58%

40.07%

76

69
70
71

72
73
74
75

65
66
67
68

Den Prince Network Limited (Formerly known as Den Prince Network Private Limited)
Den Radiant Satelite Cable Network Private Limited
Den Rajkot City Communication Private Limited
Den Sahyog Cable Network Limited (Formerly known as Den Sahyog Cable Network 
Private Limited)
Den Sariga Communications Private Limited
Den Satellite Cable TV Network Private Limited
Den Saya Channel Network Limited (Formerly known as Den Saya Channel Network 
Private Limited)
Den Steel City Cable Network Private Limited
DEN STN Television Network Private Limited
Den Supreme Satellite Vision Private Limited
Den Varun Cable Network Limited (Formerly known as Den Varun Cable Network 
Private Limited)
Den VM Magic Entertainment Limited (Formerly known as Den VM Magic Entertainment 
Private Limited)
Den-Manoranjan Satellite Private Limited
77
Desire Cable Network Limited (Formerly known as Desire Cable Network Private Limited)
78
Devine Cable Network Private Limited
79
Digital Media Distribution Trust
80
Digital18 Media Limited
81
Disk Cable Network Private Limited
82
Divya Drishti Den Cable Network Private Limited
83
Drashti Cable Network Private Limited
84
Dronagiri Bokadvira East Infra Limited
85
Dronagiri Bokadvira North Infra Limited
86
Dronagiri Bokadvira South Infra Limited
87
Dronagiri Bokadvira West Infra Limited
88
Dronagiri Dongri East Infra Limited
89
Dronagiri Dongri North Infra Limited
90
Dronagiri Dongri South Infra Limited
91
Dronagiri Dongri West Infra Limited
92
Dronagiri Funde East Infra Limited
93
Dronagiri Funde North Infra Limited
94
Dronagiri Funde South Infra Limited
95
Dronagiri Funde West Infra Limited
96
Dronagiri Navghar East Infra Limited
97
Dronagiri Navghar North First Infra Limited
98
99
Dronagiri Navghar North Infra Limited
100 Dronagiri Navghar North Second Infra Limited
101
102 Dronagiri Navghar South Infra Limited
103 Dronagiri Navghar South Second Infra Limited
104 Dronagiri Navghar West Infra Limited
105 Dronagiri Pagote East Infra Limited
106 Dronagiri Pagote North First Infra Limited
107
Dronagiri Pagote North Infra Limited
108 Dronagiri Pagote North Second Infra Limited
109 Dronagiri Pagote South First Infra Limited
Dronagiri Pagote South Infra Limited
110
Dronagiri Pagote West Infra Limited
111
Dronagiri Panje East Infra Limited
112
Dronagiri Panje North Infra Limited
113
Dronagiri Panje South Infra Limited
114

Dronagiri Navghar South First Infra Limited

India
India
India
India

India
India
India

India
India
India
India

India

India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India

78.58%
78.58%
40.06%
78.58%

78.58%
40.07%
40.07%

78.58%
20.44%
40.07%
40.07%

78.58%

40.07%
78.58%
78.58%
100.00%
73.15%
40.07%
42.00%
78.58%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%

391

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewName of the Enterprise

Country of 
Incorporation

Proportion of 
Ownership Interest

Name of the Enterprise

Country of 
Incorporation

Proportion of 
Ownership Interest

Sr. 
No.

115
116
117
118
119
120
121
122
123
124

Dronagiri Panje West Infra Limited
eDreams Edusoft Private Limited
e-Eighteen.com Limited
Ekta Entertainment Network Private Limited
Elite Cable Network Private Limited
Eminent Cable Network Private Limited
Fab Den Network Limited (Formerly known as Fab Den Network Private Limited)
Fortune (Baroda) Network Private Limited
Fun Cable Network Private Limited
Futuristic Media and Entertainment Private Limited (Formerly known as Den Futuristic Cable 
Networks Private Limited)

India
India
India
India
India
India
India
India
India
India

Genesis Colors Limited

Hathway Bhawani Cabletel & Datacom Limited

125 Galaxy Den Media & Entertainment Private Limited
126 Gemini Cable Network Private Limited
127
128 Genesis La Mode Private Limited
129 Genesis Luxury Fashion Private Limited
130 GLB Body Care Private Limited
GLF Lifestyle Brands Private Limited
131
132 Glimpse Communications Private Limited
GML India Fashion Private Limited
133
134
Grab A Grub Services Private Limited
135 Greycells18 Media Limited
136 Hamleys (Franchising) Limited *
137
Hamleys Asia Limited *
138 Hamleys Global Holdings Limited *
139 Hamleys of London Limited *
140 Hamleys Toys (Ireland) Limited *
141
142 Hathway Broadband Private Limited
Hathway Cable and Datacom Limited
143
Hathway Cnet Private Limited
144
145 Hathway Digital Private Limited
146 Hathway Enjoy Cable Network Private Limited
147
148 Hathway Internet Satellite Private Limited
149 Hathway JMD Farukhabad Cable Network Private Limited
150 Hathway Kokan Crystal Cable Network Private Limited
151
152 Hathway Mantra Cable & Datacom Private Limited
153 Hathway Media Vision Private Limited
154 Hathway Mysore Cable Network Private Limited
155 Hathway Nashik Cable Network Private Limited
156 Hathway New Concept Cable & Datacom Private Limited
157
Hathway Software Developers Private Limited
158 Hathway Space Vision Cabletel Private Limited
159 Hathway United Cables Private Limited
160
161
162
163
164
165
166
167

Ideal Cables Private Limited
Independent Media Trust
IndiaCast Media Distribution Private Limited
IndiaCast UK Limited *
IndiaCast US Limited *
Indiavidual Learning Private Limited
Indiawin Sports Private Limited
Indradhanush Cable Network Private Limited

Hathway Gwalior Cable & Datacom Private Limited

Hathway Krishna Cable Private Limited

India
India
India
India
India
India
India
India
India
India
India
UK
Hong Kong
UK
UK
Ireland
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
UK
USA
India
India
India

100.00%
77.12%
67.26%
40.07%
57.57%
44.00%
40.07%
40.07%
78.58%
78.58%

40.07%
40.07%
60.45%
81.24%
68.02%
87.85%
81.24%
78.58%
81.24%
83.36%
65.61%
75.56%
75.56%
75.56%
75.56%
75.56%
49.86%
71.96%
71.96%
71.96%
71.96%
71.96%
71.96%
71.96%
71.96%
69.34%
71.96%
71.96%
71.96%
71.96%
64.81%
71.96%
71.96%
71.96%
71.96%
71.96%
100.00%
31.48%
31.48%
31.48%
85.25%
100.00%
78.58%

Sr. 
No.

168
169
170
171
172
173
174
175
176
177
178

Infomedia Press Limited
ITV Interactive Media Private Limited
Jhankar Cable Network Private Limited
Jio Cable and Broadband Holdings Private Limited
Jio Content Distribution Holdings Private Limited
Jio Digital Cableco Private Limited
Jio Digital Distribution Holdings Private Limited
Jio Estonia OÜ *
Jio Futuristic Digital Holdings Private Limited
Jio Haptik Technologies Limited (Formerly known as Reliance Jio Digital Services Limited)
Jio Infrastructure Management Services Limited (Formerly known as Jio Digital Media 
Distribution Limited)
Jio Internet Distribution Holdings Private Limited
Jio Limited
Jio Platforms Limited
Jio Television Distribution Holdings Private Limited
Kalamboli East Infra Limited
Kalamboli North First Infra Limited
Kalamboli North Infra Limited
Kalamboli North Second Infra Limited
Kalamboli North Third Infra Limited
Kalamboli South First Infra Limited
Kalamboli South Infra Limited
Kalamboli West Infra Limited
Kanhatech Solutions Limited
Kishna DEN Cable Networks Private Limited
Liberty Media Vision Private Limited
Libra Cable Network Limited (Formerly known as Libra Cable Network Private Limited)
Luvley Limited *

179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196 M Entertainments Private Limited
197 Mahadev Den Cable Network Private Limited
198 Mahavir Den Entertainment Private Limited
199 Maitri Cable Network Private Limited
200 Mansion Cable Network Private Limited
201 Marble Cable Network Private Limited
202 Media18 Distribution Services Limited
203 Meerut Cable Network Private Limited
204 Mindex 1 Limited
205 Model Economic Township Limited
206 Moneycontrol Dot Com India Limited
207 Mountain Cable Network Limited (Formerly known as Mountain Cable Network Private Limited)
208 Multi Channel Cable Network Private Limited
209 Multi Star Cable Network Limited (Formerly known as Multi Star Cable Network Private Limited)
210 Multitrack Cable Network Private Limited
211
212 Network18 Media & Investments Limited
213 Network18 Media Trust
214 New Emerging World Of Journalism Private Limited
215 NowFloats Technologies Private Limited
216
217
218
219
220 Radisys Convedia (Ireland) Limited *

Radiant Satellite (India) Private Limited
Radisys B.V. *
Radisys Canada Inc. *
Radisys Cayman Limited *

Nectar Entertainment Private Limited

India
India
India
India
India
India
India
Estonia
India
India
India

India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
UK
India
India
India
India
India
India
India
India
Gibraltar
India
India
India
India
India
India
India
India
India
India
India
India
Netherlands
Canada
Cayman Islands
Ireland

37.08%
71.96%
78.58%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
20.44%
71.96%
40.07%
75.56%
83.17%
40.07%
40.19%
20.44%
51.86%
78.58%
73.15%
40.07%
100.00%
100.00%
67.26%
78.58%
78.58%
78.58%
40.08%
78.58%
73.15%
73.15%
75.00%
88.33%
40.07%
100.00%
100.00%
100.00%
100.00%

393

* Subsidiary Company having 31st December as reporting date.

* Subsidiary Company having 31st December as reporting date.

392

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewName of the Enterprise

Sr. 
No.

Country of 
Incorporation

Proportion of 
Ownership Interest

Name of the Enterprise

Sr. 
No.

Country of 
Incorporation

Proportion of 
Ownership Interest

Reliance BP Mobility Limited (Formerly known as Jio Information Solutions Limited)

Radisys Corporation *

221
222 Radisys GmbH *
223 Radisys India Private Limited
224 Radisys International LLC *
225 Radisys International Singapore Pte. Ltd. *
226 Radisys Poland sp. z o.o *
227 Radisys Spain S.L.U. *
228 Radisys Systems Equipment Trading (Shanghai) Co. Ltd. *
229 Radisys Technologies (Shenzhen) Co., Ltd. *
230 Radisys UK Limited *
231
RB Holdings Private Limited
232 RB Media Holdings Private Limited
233 RB Mediasoft Private Limited
234 Recron (Malaysia) Sdn. Bhd. *
235 Reliance 4IR Realty Development Limited
236 Reliance Ambit Trade Private Limited
237
238 Reliance Brands Holding UK Limited *
239 Reliance Brands Limited
240 Reliance Clothing India Private Limited
241
Reliance Commercial Dealers Limited
242 Reliance Comtrade Private Limited
243 Reliance Content Distribution Limited
244 Reliance Corporate IT Park Limited
245 Reliance Eagleford Upstream GP LLC *
246 Reliance Eagleford Upstream Holding LP *
Reliance Eagleford Upstream LLC *
247
248 Reliance Eminent Trading & Commercial Private Limited
249 Reliance Energy Generation and Distribution Limited
250 Reliance Ethane Holding Pte Limited
251
252 Reliance Exploration & Production DMCC *
253 Reliance GAS Lifestyle India Private Limited
254 Reliance Gas Pipelines Limited
255 Reliance Global Energy Services (Singapore) Pte. Limited
256 Reliance Global Energy Services Limited
257 Reliance Holding USA, Inc. *
258 Reliance Industrial Investments and Holdings Limited
259 Reliance Industries (Middle East) DMCC *
260 Reliance Industries Uruguay Petroquimica S.A. *
261
262 Reliance Jio Global Resources LLC *
263 Reliance Jio Infocomm Limited
264 Reliance Jio Infocomm Pte. Limited *
265 Reliance Jio Infocomm UK Limited *
266 Reliance Jio Infocomm USA Inc. *
267 Reliance Jio Media Limited
268 Reliance Jio Messaging Services Limited
269 Reliance Marcellus II LLC *
270 Reliance Marcellus LLC *
271
272 Reliance Payment Solutions Limited
273

Reliance Innovative Building Solutions Private Limited

Reliance Petro Marketing Limited

Reliance Ethane Pipeline Limited

* Subsidiary Company having 31st December as reporting date.

394

Reliance O2C Limited (Formerly known as Reliance Navi Mumbai Infra Limited)

USA
Germany
India
USA
Singapore
Poland
Spain
China
China
UK
India
India
India
Malaysia
India
India
India
UK
India
India
India
India
India
India
USA
USA
USA
India
India
Singapore
India
UAE
India
India
Singapore
UK
USA
India
UAE
Uruguay
India
USA
India
Singapore
UK
USA
India
India
USA
USA
India
India
India

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
75.56%
75.56%
94.38%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
38.72%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
94.38%

Reliance Petroleum Retail Limited

274
275 Reliance Progressive Traders Private Limited
276 Reliance Projects & Property Management Services Limited (Formerly known as Reliance 

Reliance Retail Limited

Digital Platform & Project Services Limited)
Reliance Prolific Commercial Private Limited

Reverie Language Technologies Private Limited

277
278 Reliance Prolific Traders Private Limited
279 Reliance Retail Finance Limited
280 Reliance Retail Insurance Broking Limited
281
282 Reliance Retail Ventures Limited
283 Reliance Sibur Elastomers Private Limited
284 Reliance SMSL Limited
285 Reliance Strategic Business Ventures Limited
286 Reliance Strategic Investments Limited
287 Reliance Universal Traders Private Limited
288 Reliance Vantage Retail Limited
289 Reliance Ventures Limited
290 Reliance-GrandOptical Private Limited
291
292 RIL USA, Inc. *
293 Roptonal Limited
294 Rose Entertainment Private Limited
295 RP Chemicals (Malaysia) Sdn Bhd *
296 RRB Mediasoft Private Limited
297
Saavn Inc. *
298 Saavn LLC *
299 Saavn Media Private Limited
300 SankhyaSutra Labs Private Limited
301
302 Sanmati Entertainment Private Limited
303 Scrumpalicious Limited *
304 Shopsense Retail Technologies Private Limited
305 Shree Sidhivinayak Cable Network Private Limited
306 Shri Kannan Departmental Store Private Limited
307

Sanmati DEN Cable TV Network Private Limited

Silverline Television Network Limited (Formerly known as Silverline Television Network 
Private Limited)

Surajya Services Private Limited
Surela Investment And Trading Limited
Tesseract Imaging Private Limited
The Hamleys Group Limited *
The Indian Film Combine Private Limited
Trident Entertainment Private Limited
TV18 Broadcast Limited
Ulwe East Infra Limited
Ulwe North Infra Limited
Ulwe South Infra Limited

308 Sree Gokulam Starnet Communication Private Limited
309 Srishti Den Networks Limited (Formerly known as Srishti Den Networks Private Limited)
310
311
312
313
314
315
316
317
318
319
320 Ulwe Waterfront East Infra Limited
321
Ulwe Waterfront North Infra Limited
322 Ulwe Waterfront South Infra Limited
323 Ulwe Waterfront West Infra Limited
324 Ulwe West Infra Limited
325 United Cable Network (Digital) Limited (Formerly known as United Cable Network (Digital) 

Private Limited)

* Subsidiary Company having 31st December as reporting date.

India
India
India

India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
USA
Cyprus
India
Malaysia
India
USA
USA
India
India
India
India
UK
India
India
India
India

India
India
India
India
India
UK
India
India
India
India
India
India
India
India
India
India
India
India

100.00%
100.00%
100.00%

100.00%
100.00%
100.00%
100.00%
94.38%
94.45%
74.90%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
94.38%
81.32%
100.00%
21.27%
40.07%
100.00%
100.00%
83.35%
83.35%
83.35%
86.80%
78.58%
78.58%
75.56%
86.02%
78.58%
94.45%
40.07%

78.58%
40.07%
61.28%
100.00%
92.41%
75.56%
83.17%
78.58%
41.70%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
78.58%

395

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview37.  SIGNIFICANT ENTERPRISES CONSOLIDATED AS ASSOCIATES AND JOINT VENTURES IN ACCORDANCE WITH INDIAN 

ACCOUNTING STANDARD 28 – INVESTMENTS IN ASSOCIATES AND JOINT VENTURES

Name of the Enterprise

Country of 
Incorporation

Proportion of 
Ownership Interest

Sr. 
No.

1
2
3
4
5
6
7
8

Big Tree Entertainment DMCC
Big Tree Entertainment Lanka Private Limited
Big Tree Entertainment Private Limited
Big Tree Entertainment Singapore PTE. Limited
Big Tree Sport & Recreational Events Tickets Selling L.L.C
BookmyShow Live Private Limited (formerly known as Nomobo Entertainment Private Limited)
Bookmyshow SDN. BHD.
BookmyShow Venues Management Private Limited (Formerly known as Go2Space Event 
Management Private Limited)
Brooks Brothers India Private Limited

Name of the Enterprise

Sr. 
No.

326 UTN Cable Communications Private Limited
327 VBS Digital Distribution Network Private Limited
328 Viacom18 Media (UK) Limited
329 Viacom18 Media Private Limited
330 Viacom18 US Inc.
331
332 Vision India Network Private Limited
333 Watermark Infratech Private Limited
334 Web18 Digital Services Limited
335 Win Cable and Datacom Private Limited

Victor Cable TV Network Private Limited

9
10 Burberry India Private Limited
11
Canali India Private Limited
12 CCN DEN Network Private Limited
13 Clayfin Technologies Private Limited
14 D. E. Shaw India Securities Private Limited
15 DEN ABC Cable Network Ambarnath Private Limited
16 DEN ADN Network Private Limited
17 DEN New Broad Communication Private Limited
18 Den Satellite Network Private Limited
19 Diesel Fashion India Reliance Private Limited
20 DL GTPL Broadband Private Limited
21 DL GTPL Cabnet Private Limited
22 Dyulok Technologies Private Limited
23 Eenadu Television Private Limited
24 Ethane Crystal LLC
25 Ethane Emerald LLC
26 Ethane Opal LLC
27 Ethane Pearl LLC
28 Ethane Sapphire LLC
29 Ethane Topaz LLC
30 Fantain Sports Private Limited
Foodfesta Wellcare Private Limited
31
32 Football Sports Development Limited
33 Gaurav Overseas Private Limited
34 GenNext Ventures Investment Advisers LLP
35 GTPL Abhilash Communication Private Limited
36 GTPL Ahmedabad Cable Network Private Limited
37 GTPL Anjali Cable Network Private Limited
38 GTPL Bansidhar Telelink Private Limited
39 GTPL Bariya Television Network
40 GTPL Bawa Cable
41 GTPL Blue Bell Network Private Limited

396

Country of 
Incorporation

Proportion of 
Ownership Interest

Name of the Enterprise

Sr. 
No.

Country of 
Incorporation

Proportion of 
Ownership Interest

India
India
UK
India
USA
India
India
India
India
India

71.96%
40.07%
21.27%
21.27%
21.27%
78.58%
71.96%
100.00%
73.15%
71.96%

UAE
Sri Lanka
India
Singapore
UAE
India
Malaysia
India

India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
Marshall Islands
Marshall Islands
Marshall Islands
Marshall Islands
Marshall Islands
Marshall Islands
India
India
India
India
India
India
India
India
India
India
India
India

22.46%
22.46%
28.74%
22.46%
11.00%
28.74%
22.46%
28.74%

37.02%
29.62%
33.33%
40.07%
39.15%
50.00%
20.04%
40.07%
20.04%
39.29%
37.02%
7.15%
7.15%
22.21%
10.22%
49.00%
49.00%
49.00%
49.00%
49.00%
49.00%
21.81%
28.74%
56.13%
50.00%
50.00%
14.02%
20.48%
27.50%
14.02%
14.02%
14.02%
27.50%

42 GTPL Broadband Private Limited
43 GTPL City Channel Private Limited
44 GTPL Crazy Network
45 GTPL Dahod Television Network Private Limited
46 GTPL DCPL Private Limited
47 GTPL Deesha Cable Net Private Limited
48 GTPL Hathway Limited
49 GTPL Henish Cable Vision
50 GTPL Insight Channel Network Private Limited
51 GTPL Jay Santoshima Network Private Limited
52 GTPL Jaydeep Cable
53 GTPL Junagadh Network Private Limited
54 GTPL Jyoti Cable
55 GTPL Kaizen Infonet Private Limited
56 GTPL KCBPL Broad Band Private Limited
57 GTPL Khambhat Cable Network
58 GTPL Khusboo Video Channel
59 GTPL Kolkata Cable & Broadband Pariseva Limited
60 GTPL Leo Vision
61 GTPL Link Network Private Limited
62 GTPL Lucky Video Cable
63 GTPL Ma Bhagawati Entertainment Services
64 GTPL Media Entertainment
65 GTPL Meghana Distributors Private Limited
66 GTPL Narmada Cable Services
67 GTPL Narmada Cyberzone Private Limited
68 GTPL Parshwa Cable Network Private Limited
69 GTPL Parth World Vision
70 GTPL Sai Vision
71 GTPL Sai World Channel
72 GTPL Sharda Cable Network Private Limited
73 GTPL Shiv Cable
74 GTPL Shiv Cable
75 GTPL Shiv Cable Network
76 GTPL Shiv Network Private Limited
77 GTPL Shivshakti Network Private Limited
78 GTPL Shree Shani Cable
79 GTPL Shreenathji Communication
80 GTPL SK Network Private Limited
81 GTPL SK Vision
82 GTPL SMC Network Private Limited
83 GTPL Solanki Cable Network Private Limited
84 GTPL Sorath Telelink Private Limited
85 GTPL Space City Private Limited
86 GTPL Surat Telelink Private Limited
87 GTPL Swastik Communication
88 GTPL Tridev Cable Network
89 GTPL TV Tiger Private Limited
90 GTPL V & S Cable Private Limited
91 GTPL Vidarbha Telelink Private Limited
92 GTPL Video Badshah Private Limited
93 GTPL Video Vision Private Limited
94 GTPL Vision Services Private Limited
95 GTPL Vraj Cable
96 GTPL VVC Network Private Limited
97 GTPL World View Cable
98 GTPL World Vision
99 GTPL Zigma Vision Private Limited

India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India

27.50%
14.02%
13.75%
14.02%
27.50%
27.50%
27.50%
14.02%
20.47%
14.02%
14.02%
14.02%
14.02%
27.50%
14.05%
14.02%
14.02%
14.05%
14.02%
14.02%
14.02%
14.02%
14.02%
27.50%
14.02%
16.50%
15.76%
14.02%
14.02%
14.02%
14.02%
14.02%
14.02%
20.62%
14.08%
27.50%
14.02%
14.02%
14.02%
14.02%
14.02%
14.02%
14.02%
16.91%
27.50%
14.02%
14.02%
27.49%
14.02%
27.50%
14.02%
27.50%
14.02%
14.02%
14.02%
14.02%
14.02%
24.80%

397

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewName of the Enterprise

Sr. 
No.
100 Gujarat Chemical Port Limited (Formerly known as Gujarat Chemical Port Terminal 

Country of 
Incorporation
India

Proportion of 
Ownership Interest
41.80%

Company Limited)

101 Hathway Bhaskar CCN Multi Entertainment Private Limited
102 Hathway Bhawani NDS Network Private Limited
103 Hathway Cable MCN Nanded Private Limited
104 Hathway CBN Multinet Private Limited
105 Hathway CCN Entertainment (India) Private Limited
106 Hathway CCN Multinet Private Limited
107 Hathway Channel 5 Cable & Datacom Private Limited
108 Hathway Dattatray Cable Network Private Limited
109 Hathway Digital Saharanpur Cable & Datacom Private Limited
110 Hathway ICE Television Private Limited
111 Hathway Latur MCN Cable & Datacom Private Limited
112 Hathway MCN Private Limited
113 Hathway Palampur Cable Network Private Limited
114 Hathway Prime Cable & Datacom Private Limited
115 Hathway Sai Star Cable & Datacom Private Limited
116 Hathway Sonali OM Crystal Cable Private Limited
117 Hathway SS Cable & Datacom LLP
118 Hathway VCN Cablenet Private Limited
119 IBN Lokmat News Private Limited
120 Iconix Lifestyle India Private Limited
121
122 India Gas Solutions Private Limited
123 Indian Vaccines Corporation Limited
124 Jio Payments Bank Limited
125 Konark IP Dossiers Private Limited
126 Marks and Spencer Reliance India Private Limited
127 Net 9 Online Hathway Private Limited
128 NW18 HSN Holdings PLC
129 Pan Cable Services Private Limited
130 Petroleum Trust *
131 Pipeline Management Services Private Limited (Formerly known as Rutvi Project Managers 

IMG Reliance Limited

Private Limited)

132 PT. Big Tree Entertainment Indonesia
133 Reliance Bally India Private Limited
134 Reliance Europe Limited
135 Reliance Industrial Infrastructure Limited
136 Reliance Services and Holdings Limited (Formerly known as Naroda Power Private Limited)
137 Reliance Sideways Private Limited
138 Reliance Paul & Shark Fashions Private Limited
139 Reliance-Grand Vision India Supply Private Limited
140 Reliance-Vision Express Private Limited
141 Ryohin-Keikaku Reliance India Private Limited
142 Scod18 Networking Private Limited
143 SpaceBound Web Labs Private Limited
144 TCO Reliance India Private Limited
145 Townscript PTE. Ltd, Singapore
146 Townscript USA, Inc.
147 TribeVibe Entertainment Private Limited
148 Ubona Technologies Private Limited
149 V&B Lifestyle India Private Limited
150 Vadodara Enviro Channel Limited
151 Vaji Communication Private Limited
152 Vay Network Services Private Limited
153 Vizianagar Citi Communications Private Limited
154 Zegna South Asia Private Limited

* Being Trust, without share capital, hence percentage holding not applicable.

398

India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
India
Cyprus
India
India
India

Indonesia
India
UK
India
India
India
India
India
India
India
India
India
India
Singapore
USA
India
India
India
India
India
India
India
India

50.37%
25.43%
32.42%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
36.70%
48.93%
36.70%
18.01%
20.85%
37.78%
50.00%
50.00%
33.33%
70.00%
19.64%
46.25%
35.98%
29.77%
23.99%
 -
50.00%

22.46%
37.78%
50.00%
45.43%
50.00%
37.78%
37.78%
47.19%
47.19%
37.02%
27.50%
28.74%
37.02%
22.21%
22.21%
28.48%
36.58%
34.01%
28.57%
14.02%
39.15%
14.02%
37.02%

38.   ADDITIONAL INFORMATION, AS REQUIRED UNDER SCHEDULE III TO THE COMPANIES ACT, 2013, OF ENTERPRISES 

CONSOLIDATED AS SUBSIDIARY/ ASSOCIATES/ JOINT VENTURES

Name of the Enterprise

PARENT
Reliance Industries Limited
SUBSIDIARIES
Indian
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46

ABC Cable Network Private Limited
Adhunik Cable Network Limited
Adventure Marketing Private Limited
AETN18 Media Private Limited
Ambika DEN Cable Network Private Limited
Amogh Broad Band Services Private Limited
Angel Cable Network Private Limited
Antique Communications Private Limited
Asteria Aerospace Private Limited
Augment Cable Network Private Limited
Bali Den Cable Network Limited
Bee Network & Communication Private Limited
Bhadohi DEN Entertainment Private Limited
Big Den Entertainment Private Limited
Binary Technology Transfers Private Limited
Blossom Entertainment Private Limited
Cab-i-Net Communications Private Limited
Channels India Network Private Limited
Chennai Cable Vision Network Private Limited
Colorful Media Private Limited
Colosceum Media Private Limited
Crystal Vision Media Private Limited
C-Square Info Solutions Private Limited
Den A.F. Communication Private Limited
Den Aman Entertainment Private Limited
DEN Ambey Cable Networks Private Limited
Den Ashu Cable Limited
DEN BCN Suncity Network Limited
Den Bindra Network Private Limited
Den Broadband Private Limited
Den Budaun Cable Network Private Limited
Den Citi Channel Private Limited
Den Classic Cable TV Services Private Limited
DEN Crystal Vision Network Limited
Den Digital Cable Network Private Limited
Den Discovery Digital Network Private Limited
Den Elgee Cable Vision Private Limited
Den Enjoy Cable Networks Private Limited
Den Enjoy Navaratan Network Private Limited
DEN Enjoy SBNM Cable Network Private Limited
Den F K Cable TV Network Private Limited
Den Faction Communication System Private Limited
Den Fateh Marketing Private Limited
Futuristic Media and Entertainment Private Limited
DEN Harsh Mann Cable Network Limited
Den Jai Ambey Vision Cable Private Limited

Net Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

Amount
(` in crore)

As % of 
consolidated 
Other 
Comprehensive 
Income

Amount
(` in crore)

As % of 
consolidated 
Total 
Comprehensive 
Income

 93.66 4,24,583.62

 77.49

 30,902.74

 (46.26)

 (7,073.82)

 43.19

 23,828.92

 (0.00)
 (0.00)
 0.08
 0.02
 0.00
 (0.00)
 0.00
 (0.00)
 0.01
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.08
 0.00
 0.00
 0.00
 (0.00)
 0.00
 0.01
 (0.00)
 0.00
 (0.00)
 0.01
 0.00
 0.00
 0.00
 (0.00)
 0.00
 0.00
 (0.00)
 0.01
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.01
 (0.00)
 (0.00)

 (0.17)
 (0.20)
 382.96
 77.79
 0.05
 (0.31)
 0.20
 (0.13)
 42.18
 (0.04)
 (0.12)
 (1.34)
 0.03
 0.52
 (1.64)
 (0.19)
 (1.73)
 (1.32)
 (2.00)
 382.98
 21.91
 2.21
 20.74
 (0.06)
 0.40
 58.07
 (0.83)
 0.34
 (0.11)
 35.76
 0.08
 0.18
 0.04
 (0.17)
 1.39
 0.42
 (0.05)
 60.69
 11.40
 (0.10)
 9.70
 (3.04)
 (3.84)
 60.63
 (1.68)
 (0.29)

 (0.00)
 0.00
 (0.00)
 0.01
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.01)
 (0.00)
 (0.00)
 -
 (0.00)
 (0.00)
 -
 0.00
 (0.00)
 -
 -
 0.00
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.01)
 -
 (0.00)
 (0.00)
 (0.05)
 0.00
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.02
 (0.00)
 0.00

 (0.01)
 0.28
 (0.02)
 2.24
 (0.01)
 (0.28)
 (0.01)
 0.19
 (5.72)
 (0.01)
 (0.49)
 -
 (0.01)
 (0.01)
 -
 0.09
 (1.57)
 -
 -
 0.00
 1.76
 (1.20)
 (0.09)
 0.16
 (0.62)
 (2.27)
 -
 (0.11)
 (0.10)
 (20.31)
 0.05
 0.97
 0.83
 0.05
 (0.50)
 (1.50)
 (0.57)
 (0.95)
 0.75
 (0.01)
 (0.82)
 0.61
 (0.06)
 8.11
 (0.46)
 0.18

 -
 -
 -
 0.00
 -
 -
 -
 -
 (0.00)
 -
 (0.00)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 0.00
 0.00
 -
 -
 -
 0.00
 (0.00)
 (0.00)
 0.00
 0.00
 -
 -
 -
 -
 (0.00)
 -
 -
 (0.00)
 0.00
 -
 (0.00)
 -
 -
 -
 0.00
 -

 -
 -
 -
 0.06
 -
 -
 -
 -
 (0.05)
 -
 (0.02)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 0.00
 0.03
 -
 -
 -
 0.00
 (0.01)
 (0.00)
 0.00
 0.00
 -
 -
 -
 -
 (0.03)
 -
 -
 (0.05)
 0.02
 -
 (0.02)
 -
 -
 -
 0.00
 -

 (0.00)
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.01)
 (0.00)
 (0.00)
 -
 (0.00)
 (0.00)
 -
 0.00
 (0.00)
 -
 -
 0.00
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.04)
 0.00
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.01
 (0.00)
 0.00

 (0.01)
 0.28
 (0.02)
 2.29
 (0.01)
 (0.28)
 (0.01)
 0.19
 (5.77)
 (0.01)
 (0.51)
 -
 (0.01)
 (0.01)
 -
 0.09
 (1.57)
 -
 -
 0.00
 1.77
 (1.17)
 (0.09)
 0.16
 (0.62)
 (2.27)
 (0.01)
 (0.11)
 (0.10)
 (20.31)
 0.05
 0.97
 0.83
 0.05
 (0.53)
 (1.50)
 (0.57)
 (1.00)
 0.77
 (0.01)
 (0.84)
 0.61
 (0.06)
 8.11
 (0.46)
 0.18

399

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewNet Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Net Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98

Den Kashi Cable Network Limited
Den Kattakada Telecasting and Cable Services Limited
DEN Krishna Cable TV Network Limited
Den Maa Sharda Vision Cable Networks Limited
Den Mahendra Satellite Private Limited
Den Malabar Cable Vision Private Limited
DEN Malayalam Telenet Private Limited
Den MCN Cable Network Limited
Den Mod Max Cable Network Private Limited
Den Nashik City Cable Network Private Limited
Den Networks Limited
DEN Patel Entertainment Network Private Limited
DEN Pawan Cable Network Limited
Den Pradeep Cable Network Private Limited
DEN Prayag Cable Networks Limited
Den Premium Multilink Cable Network Private Limited
Den Prince Network Limited
Den Radiant Satelite Cable Network Private Limited
Den Rajkot City Communication Private Limited
Den Sahyog Cable Network Limited
Den Sariga Communications Private Limited
Den Satellite Cable TV Network Private Limited
Den Saya Channel Network Limited
Den Steel City Cable Network Private Limited
DEN STN Television Network Private Limited
Den Supreme Satellite Vision Private Limited
DEN Varun Cable Network Limited
DEN VM Magic Entertainment Limited
Den-Manoranjan Satellite Private Limited
Desire Cable Network Limited
Devine Cable Network Private Limited
Digital18 Media Limited
Digital Media Distribution Trust
Disk Cable Network Private Limited
Divya Drishti Den Cable Network Private Limited
Drashti Cable Network Private Limited
Dronagiri Bokadvira East Infra Limited
Dronagiri Bokadvira North Infra Limited
Dronagiri Bokadvira South Infra Limited
Dronagiri Bokadvira West Infra Limited
Dronagiri Dongri East Infra Limited
Dronagiri Dongri North Infra Limited
Dronagiri Dongri South Infra Limited
Dronagiri Dongri West Infra Limited
Dronagiri Funde East Infra Limited
Dronagiri Funde North Infra Limited
Dronagiri Funde South Infra Limited
Dronagiri Funde West Infra Limited
Dronagiri Navghar East Infra Limited
Dronagiri Navghar North First Infra Limited
Dronagiri Navghar North Infra Limited
Dronagiri Navghar North Second Infra Limited

400

 (0.00)
 (0.00)
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.60
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 1.51
 0.00
 (0.00)
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00

 (2.37)
 (0.21)
 3.52
 1.04
 0.04
 (0.07)
 (1.70)
 (2.16)
 (0.45)
 (1.27)
 2,719.23
 0.04
 (0.68)
 (0.34)
 0.92
 (0.64)
 (0.29)
 0.28
 (4.34)
 (0.05)
 (0.05)
 (2.36)
 1.34
 (0.20)
 0.34
 0.93
 0.10
 0.23
 5.30
 0.00
 (0.06)
 0.01
 6,863.86
 0.79
 (0.06)
 (1.60)
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.04
 0.05
 0.05
 0.05
 0.05

 0.00
 0.01
 0.00
 (0.00)
 0.00
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.22
 0.00
 (0.00)
 0.00
 0.00
 (0.01)
 0.00
 (0.00)
 (0.01)
 0.00
 0.00
 (0.00)
 0.00
 0.00
 0.00
 (0.00)
 -
 0.00
 (0.01)
 0.00
 0.00
 -
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 0.58
 2.23
 0.31
 (0.16)
 0.02
 0.50
 (0.70)
 1.67
 (0.28)
 (0.02)
 86.30
 0.47
 (1.03)
 0.52
 1.30
 (3.79)
 0.64
 (0.02)
 (5.67)
 0.89
 0.32
 (0.02)
 0.42
 0.64
 0.81
 (0.83)
 -
 0.32
 (4.92)
 0.42
 0.01
 -
 (0.00)
 (0.01)
 (0.01)
 (0.07)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 -
 0.00
 -
 0.00
 -
 -
 -
 0.00
 -
 (0.00)
 -
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 0.00
 -
 -
 (0.00)
 -
 -
 (0.00)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

Amount
(` in crore)

 -
 -
 0.08
 -
 0.00
 -
 -
 -
 0.00
 -
 (0.55)
 -
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 0.01
 -
 -
 (0.00)
 -
 -
 (0.03)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

As % of 
consolidated 
Total 
Comprehensive 
Income
 0.00
 0.00
 0.00
 (0.00)
 0.00
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.16
 0.00
 (0.00)
 0.00
 0.00
 (0.01)
 0.00
 (0.00)
 (0.01)
 0.00
 0.00
 (0.00)
 0.00
 0.00
 0.00
 (0.00)
 -
 0.00
 (0.01)
 0.00
 0.00
 -
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

Amount
(` in crore)

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

 0.58
 2.23
 0.39
 (0.16)
 0.02
 0.50
 (0.70)
 1.67
 (0.28)
 (0.02)
 85.75
 0.47
 (1.03)
 0.52
 1.30
 (3.79)
 0.64
 (0.02)
 (5.67)
 0.89
 0.32
 (0.02)
 0.43
 0.64
 0.81
 (0.83)
 -
 0.32
 (4.95)
 0.42
 0.01
 -
 (0.00)
 (0.01)
 (0.01)
 (0.07)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

Dronagiri Navghar South First Infra Limited

Dronagiri Navghar South Second Infra Limited

Dronagiri Panje East Infra Limited
Dronagiri Panje North Infra Limited
Dronagiri Panje South Infra Limited
Dronagiri Panje West Infra Limited
e-Eighteen.com Limited
eDreams Edusoft Private Limited
Ekta Entertainment Network Private Limited
Elite Cable Network Private Limited
Eminent Cable Network Private Limited
Fab Den Network Limited

99
100 Dronagiri Navghar South Infra Limited
101
102 Dronagiri Navghar West Infra Limited
103 Dronagiri Pagote East Infra Limited
104 Dronagiri Pagote North First Infra Limited
105 Dronagiri Pagote North Infra Limited
106 Dronagiri Pagote North Second Infra Limited
107 Dronagiri Pagote South First Infra Limited
108 Dronagiri Pagote South Infra Limited
109 Dronagiri Pagote West Infra Limited
110
111
112
113
114
115
116
117
118
119
120 Fortune (Baroda) Network Private Limited
Fun Cable Network Private Limited
121
122 Galaxy Den Media & Entertainment Private Limited
123 Gemini Cable Network Private Limited
124 Genesis Colors Limited
125 Genesis La Mode Private Limited
126 Genesis Luxury Fashion Private Limited
127 GLB Body Care Private Limited
128 GLF Lifestyle Brands Private Limited
129 Glimpse Communications Private Limited
130 GML India Fashion Private Limited
131
132 Greycells18 Media Limited
133 Hathway Bhawani Cabletel & Datacom Limited
134 Hathway Broadband Private Limited
135 Hathway Cable and Datacom Limited
136 Hathway Cnet Private Limited
137 Hathway Digital Private Limited
138 Hathway Enjoy Cable Network Private Limited
139 Hathway Gwalior Cable & Datacom Private Limited
140 Hathway Internet Satellite Private Limited
141
142 Hathway Kokan Crystal Cable Network Private Limited
143 Hathway Krishna Cable Private Limited
144 Hathway Mantra Cable & Datacom Private Limited
145 Hathway Media Vision Private Limited
146 Hathway Mysore Cable Network Private Limited
147 Hathway Nashik Cable Network Private Limited
148 Hathway New Concept Cable & Datacom Private Limited
149 Hathway Software Developers Private Limited
150 Hathway Space Vision Cabletel Private Limited

Grab A Grub Services Private Limited

Hathway JMD Farukhabad Cable Network Private Limited

 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.02
 0.00
 0.00
 (0.00)
 0.01
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.02
 0.01
 0.04
 0.00
 0.02
 (0.00)
 0.00
 0.01
 (0.00)
 (0.00)
 0.00
 0.95
 (0.00)
 (0.03)
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 97.60
 5.04
 1.83
 (0.02)
 23.38
 0.70
 (0.90)
 (0.82)
 (0.94)
 (7.66)
 84.94
 39.49
 162.83
 0.32
 81.14
 (0.20)
 12.74
 32.87
 (1.52)
 (0.21)
 3.38
 4,318.72
 (0.43)
 (144.04)
 0.01
 (0.58)
 (1.63)
 0.00
 (2.28)
 (14.59)
 (18.56)
 (1.20)
 (19.76)
 (10.40)
 (3.36)
 (14.74)
 (1.04)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.01
 (0.01)
 (0.00)
 -
 0.01
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.04)
 0.02
 (0.02)
 0.00
 0.01
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 0.01
 0.00
 0.04
 0.00
 0.16
 -
 (0.00)
 (0.00)
 -
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.01)
 -

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 3.70
 (3.20)
 (0.13)
 -
 2.85
 (0.19)
 (0.09)
 0.55
 (0.07)
 (0.96)
 (16.82)
 6.39
 (8.78)
 0.01
 3.73
 (0.01)
 (0.52)
 (0.24)
 (2.12)
 3.67
 0.19
 16.64
 0.00
 65.62
 -
 (0.00)
 (0.00)
 -
 (1.34)
 (0.71)
 0.15
 (1.12)
 (0.38)
 (0.00)
 (2.51)
 (2.13)
 -

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 (0.00)
 0.00
 -
 0.00
 (0.00)
 -
 -
 -
 0.00
 (0.00)
 (0.00)
 (0.00)
 -
 (0.00)
 -
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 -
 0.00
 -
 (0.00)
 -
 -
 -
 -
 0.00
 -
 -
 -
 -
 -
 -
 -
 -

Amount
(` in crore)

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.15)
 (0.03)
 0.01
 -
 0.00
 (0.04)
 -
 -
 -
 0.09
 (0.22)
 (0.06)
 (0.30)
 -
 (0.01)
 -
 (0.01)
 (0.47)
 (0.00)
 (0.03)
 -
 0.04
 -
 (0.01)
 -
 -
 -
 -
 0.26
 -
 -
 -
 -
 -
 -
 -
 -

As % of 
consolidated 
Total 
Comprehensive 
Income
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.01
 (0.01)
 (0.00)
 -
 0.01
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.03)
 0.01
 (0.02)
 0.00
 0.01
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.01
 0.00
 0.03
 0.00
 0.12
 -
 (0.00)
 (0.00)
 -
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 -

Amount
(` in crore)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 3.55
 (3.23)
 (0.12)
 -
 2.85
 (0.23)
 (0.09)
 0.55
 (0.07)
 (0.87)
 (17.04)
 6.33
 (9.08)
 0.01
 3.72
 (0.01)
 (0.53)
 (0.71)
 (2.12)
 3.64
 0.19
 16.68
 0.00
 65.61
 -
 (0.00)
 (0.00)
 -
 (1.08)
 (0.71)
 0.15
 (1.12)
 (0.38)
 (0.00)
 (2.51)
 (2.13)
 -

401

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewNet Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Net Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

Jio Cable and Broadband Holdings Private Limited
Jio Content Distribution Holdings Private Limited
Jio Digital Cableco Private Limited
Jio Digital Distribution Holdings Private Limited
Jio Futuristic Digital Holdings Private Limited

Hathway United Cables Private Limited
Ideal Cables Private Limited
Independent Media Trust
IndiaCast Media Distribution Private Limited
Indiavidual Learning Private Limited
Indiawin Sports Private Limited
Indradhanush Cable Network Private Limited
Infomedia Press Limited
ITV Interactive Media Private Limited

151
152
153
154
155
156
157
158
159
160 Jhankar Cable Network Private Limited
161
162
163
164
165
166 Reliance BP Mobility Limited
Jio Infrastructure Management Services Limited
167
Jio Internet Distribution Holdings Private Limited
168
Jio Limited
169
Jio Platforms Limited
170
Jio Television Distribution Holdings Private Limited
171
Kalamboli East Infra Limited
172
Kalamboli North First Infra Limited
173
Kalamboli North Infra Limited
174
Kalamboli North Second Infra Limited
175
Kalamboli North Third Infra Limited
176
Kalamboli South First Infra Limited
177
Kalamboli South Infra Limited
178
179
Kalamboli West Infra Limited
180 Kanhatech Solutions Limited
Kishna DEN Cable Networks Private Limited
181
Liberty Media Vision Private Limited
182
183
Libra Cable Network Limited
184 M Entertainments Private Limited
185 Mahadev Den Cable Network Private Limited
186 Mahavir Den Entertainment Private Limited
187 Maitri Cable Network Private Limited
188 Mansion Cable Network Private Limited
189 Marble Cable Network Private Limited
190 Media18 Distribution Services Limited
191 Meerut Cable Network Private Limited
192 Model Economic Township Limited
193 Moneycontrol Dot Com India Limited
194 Mountain Cable Network Limited
195 Multi Channel Cable Network Private Limited
196 Multi Star Cable Network Limited
197 Multitrack Cable Network Private Limited
198 Nectar Entertainment Private Limited
199 Network18 Media & Investments Limited
200 Network18 Media Trust
201 New Emerging World of Journalism Private Limited
202 NowFloats Technologies Private Limited

402

 (0.16)
 (0.00)
 (0.78)
 (0.00)
 3,365.60
 0.74
 20.18
 0.00
 93.17
 0.02
 316.36
 0.07
 (0.67)
 (0.00)
 (40.39)
 (0.01)
 (0.42)
 (0.00)
 (0.57)
 (0.00)
 726.95
 0.16
 2,437.35
 0.54
 0.01
 0.00
 613.69
 0.14
 1,467.99
 0.32
 298.15
 0.07
 0.27
 0.00
 974.44
 0.21
 0.00
 0.01
 40.15  1,82,025.19
 631.82
 0.14
 0.05
 0.00
 0.05
 0.00
 0.05
 0.00
 0.05
 0.00
 0.05
 0.00
 0.05
 0.00
 0.05
 0.00
 0.05
 0.00
 80.69
 0.02
 (0.56)
 (0.00)
 (2.27)
 (0.00)
 3.68
 0.00
 0.13
 0.00
 (2.10)
 (0.00)
 7.07
 0.00
 0.05
 0.00
 16.84
 0.00
 (0.24)
 (0.00)
 0.01
 0.00
 (0.88)
 (0.00)
 4,210.02
 0.93
 0.24
 0.00
 0.06
 0.00
 (0.29)
 (0.00)
 0.00
 0.00
 0.06
 0.00
 (0.21)
 (0.00)
 1,174.62
 0.26
 (0.01)
 (0.00)
 21.12
 0.00
 5.26
 0.00

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.04)
 0.14
 0.00
 (0.01)
 -
 0.00
 (0.00)
 (0.02)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.01
 (0.00)
 (0.00)
 (0.00)
 -
 0.00
 0.00
 0.00
 0.00
 0.00
 -
 (0.01)
 (0.02)
 (0.00)
 0.00
 0.01
 0.00
 0.00
 0.00
 (1.18)
 (0.00)
 0.01
 (0.03)

 (0.00)
 (0.00)
 (0.01)
 (1.38)
 (16.34)
 57.45
 0.99
 (2.65)
 -
 0.57
 (0.07)
 (8.20)
 (0.00)
 (0.01)
 (0.04)
 (1.88)
 0.30
 (0.04)
 (0.00)
 0.03
 (0.07)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 5.90
 (0.01)
 (0.00)
 (1.53)
 -
 0.04
 1.18
 0.31
 1.66
 0.07
 -
 (3.50)
 (9.59)
 (0.30)
 0.34
 2.00
 0.51
 0.18
 0.51
 (471.81)
 (0.00)
 2.38
 (11.57)

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 -
 -
 (0.00)
 (0.00)
 (0.00)
 -
 (0.00)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 -
 -
 0.00
 -
 -
 0.00
 -
 0.00
 -
 -
 0.00
 (0.00)
 -
 -
 -
 -
 -
 -
 (0.36)
 -
 -
 0.00

Amount
(` in crore)

 -
 -
 -
 (0.26)
 (0.11)
 (0.02)
 -
 (0.00)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.02)
 -
 -
 0.01
 -
 -
 0.00
 -
 0.01
 -
 -
 0.00
 (0.04)
 -
 -
 -
 -
 -
 -
 (55.22)
 -
 -
 0.39

As % of 
consolidated 
Total 
Comprehensive 
Income
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.03)
 0.10
 0.00
 (0.00)
 -
 0.00
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.01
 (0.00)
 (0.00)
 (0.00)
 -
 0.00
 0.00
 0.00
 0.00
 0.00
 -
 (0.01)
 (0.02)
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.96)
 (0.00)
 0.00
 (0.02)

Amount
(` in crore)

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

 (0.00)
 (0.00)
 (0.01)
 (1.64)
 (16.45)
 57.43
 0.99
 (2.65)
 -
 0.57
 (0.07)
 (8.20)
 (0.00)
 (0.01)
 (0.04)
 (1.88)
 0.30
 (0.04)
 (0.00)
 0.03
 (0.07)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 5.88
 (0.01)
 (0.00)
 (1.52)
 -
 0.04
 1.18
 0.31
 1.67
 0.07
 -
 (3.50)
 (9.63)
 (0.30)
 0.34
 2.00
 0.51
 0.18
 0.51
 (527.03)
 (0.00)
 2.38
 (11.18)

Reliance Projects & Property Management Services Limited

Reliance Brands Limited

203 Petroleum Trust*
204 Radiant Satellite (India) Private Limited
205 Radisys India Private Limited
206 RB Holdings Private Limited
207 RB Media Holdings Private Limited
208 RB Mediasoft Private Limited
209 Reliance 4IR Realty Development Limited
210 Reliance Ambit Trade Private Limited
211
212 Reliance Clothing India Private Limited
Reliance Commercial Dealers Limited
213
214
Reliance Comtrade Private Limited
215 Reliance Content Distribution Limited
216 Reliance Corporate IT Park Limited
217
218 Reliance Eminent Trading & Commercial Private Limited
219 Reliance Energy Generation and Distribution Limited
220 Reliance Ethane Pipeline Limited
221 Reliance Gas Lifestyle India Private Limited
222 Reliance Gas Pipelines Limited
223 Reliance-GrandOptical Private Limited
224 Reliance Industrial Investments and Holdings Limited
225 Reliance Innovative Building Solutions Private Limited
226 Jio Haptik Technologies Limited
227 Reliance Jio Infocomm Limited
228 Reliance Jio Media Limited
229 Reliance Jio Messaging Services Limited
230 Reliance O2C Limited
231
232 Reliance Petro Marketing Limited
233 Reliance Petroleum Retail Limited
234 Reliance Progressive Traders Private Limited
235 Reliance Prolific Commercial Private Limited
236 Reliance Prolific Traders Private Limited
237 Reliance Retail Finance Limited
238 Reliance Retail Insurance Broking Limited
239 Reliance Retail Limited
240 Reliance Retail Ventures Limited
241
Reliance Services and Holdings Limited*
242 Reliance Sibur Elastomers Private Limited
243 Reliance SMSL Limited
244 Reliance Strategic Business Ventures Limited
245 Reliance Strategic Investments Limited
246 Reliance Universal Traders Private Limited
247 Reliance Vantage Retail Limited
248 Reliance Ventures Limited
249 Reverie Language Technologies Private Limited
250 Rose Entertainment Private Limited
251 RRB Mediasoft Private Limited
252 Saavn Media Private Limited
253 SankhyaSutra Labs Private Limited
254 Sanmati DEN Cable TV Network Private Limited
* Company was subsidiary for part of the year.

Reliance Payment Solutions Limited

 -
 (0.00)
 0.03
 0.00
 0.08
 0.09
 4.07
 0.20
 0.01
 (0.01)
 0.06
 0.03
 1.53
 2.37
 0.06
 0.85
 3.58
 0.00
 0.02
 0.18
 0.00
 5.69
 0.00
 0.05
 37.71
 0.02
 0.02
 0.00
 0.04
 0.07
 0.00
 0.87
 0.14
 0.62
 0.75
 0.00
 4.00
 1.69
 -
 0.43
 (0.00)
 2.19
 0.43
 0.39
 0.03
 0.87
 0.01
 0.00
 0.06
 1.57
 0.01
 (0.00)

 -
 (3.54)
 138.66
 0.10
 383.39
 414.09
 18,472.36
 914.15
 28.24
 (53.18)
 277.89
 117.96
 6,949.89
 10,744.94
 269.05
 3,845.68
 16,214.69
 0.00
 98.99
 805.77
 0.01
 25,813.20
 11.07
 246.03
1,70,955.70
 82.86
 86.31
 0.00
 160.06
 318.07
 0.01
 3,949.77
 632.04
 2,818.91
 3,410.55
 22.15
 18,115.18
7,656.23
 -
 1,930.77
 (8.54)
 9,906.85
 1,936.93
 1,773.51
 155.67
 3,927.89
 38.22
 0.73
 293.86
 7,125.12
 53.42
 (1.00)

 (0.00)
 0.00
 0.05
 (0.00)
 0.00
 (0.00)
 0.09
 0.00
 (0.44)
 (0.03)
 0.00
 (0.00)
 (0.00)
 0.89
 0.74
 0.01
 0.01
 (0.00)
 (0.01)
 0.13
 -
 0.04
 (0.00)
 (0.08)
 13.95
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 0.25
 (0.00)
 0.01
 0.00
 0.00
 0.01
 0.01
 13.89
 0.02
 (0.01)
 (0.01)
 0.01
 0.02
 0.58
 0.01
 (0.00)
 0.38
 (0.00)
 (0.00)
 (0.00)
 (0.02)
 0.00
 (0.00)

 (0.02)
 0.69
 21.43
 (0.01)
 0.01
 (0.00)
 34.65
 0.66
 (176.68)
 (13.75)
 0.91
 (0.05)
 (0.08)
 356.38
 296.26
 4.41
 2.66
 (0.01)
 (3.09)
 51.98
 -
 14.51
 (1.50)
 (31.70)
 5,561.82
 (0.57)
 (0.09)
 (0.05)
 (5.47)
 97.85
 (0.00)
 3.32
 0.37
 1.52
 3.70
 4.51
 5,539.79
 8.10
 (2.45)
 (2.95)
 5.51
 9.39
 229.94
 2.84
 (1.60)
 152.33
 (0.38)
 (0.28)
 (0.00)
 (7.62)
 0.21
 (0.02)

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 -
 (0.01)
 -
 -
 -
 (0.42)
 -
 0.00
 (0.00)
 (0.00)
 -
 -
 0.05
 (0.13)
 -
 -
 -
 (0.00)
 0.01
 -
 (2.39)
 -
 0.00
 (0.04)
 -
 -
 -
 (0.00)
 0.07
 -
 -
 -
 -
 -
 (0.00)
 (0.08)
 -
 -
 -
 (0.02)
 (6.10)
 -
 -
 -
 -
 (0.00)
 (0.00)
 -
 (0.00)
 (0.00)
 -

Amount
(` in crore)

 -
 -
 (1.10)
 -
 -
 -
 (63.63)
 -
 0.22
 (0.01)
 (0.18)
 -
 -
 8.40
 (19.42)
 -
 -
 -
 (0.08)
 1.79
 -
 (366.00)
 -
 0.05
 (6.16)
 -
 -
 -
 (0.01)
 10.14
 -
 -
 -
 -
 -
 (0.09)
 (12.90)
 -
 -
 -
 (3.40)
 (932.50)
 -
 -
 -
 -
 (0.43)
 (0.01)
 -
 (0.37)
 (0.20)
 -

As % of 
consolidated 
Total 
Comprehensive 
Income
 (0.00)
 0.00
 0.04
 (0.00)
 0.00
 (0.00)
 (0.05)
 0.00
 (0.32)
 (0.02)
 0.00
 (0.00)
 (0.00)
 0.66
 0.50
 0.01
 0.00
 (0.00)
 (0.01)
 0.10
 -
 (0.64)
 (0.00)
 (0.06)
 10.07
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 0.20
 (0.00)
 0.01
 0.00
 0.00
 0.01
 0.01
 10.02
 0.01
 (0.00)
 (0.01)
 0.00
 (1.67)
 0.42
 0.01
 (0.00)
 0.28
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 0.00
 (0.00)

Amount
(` in crore)

 (0.02)
 0.69
 20.33
 (0.01)
 0.01
 (0.00)
 (28.98)
 0.66
 (176.46)
 (13.76)
 0.74
 (0.05)
 (0.08)
 364.78
 276.83
 4.41
 2.66
 (0.01)
 (3.17)
 53.77
 -
 (351.49)
 (1.50)
 (31.65)
 5,555.66
 (0.57)
 (0.09)
 (0.05)
 (5.48)
 107.99
 (0.00)
 3.32
 0.37
 1.52
 3.70
 4.42
 5,526.89
 8.10
 (2.45)
 (2.95)
 2.11
 (923.11)
 229.94
 2.84
 (1.60)
 152.33
 (0.81)
 (0.29)
 (0.00)
 (7.99)
 0.01
 (0.02)

403

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewNet Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Net Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

Srishti DEN Networks Limited

255 Sanmati Entertainment Private Limited
256 Shopsense Retail Technologies Private Limited
257 Shree Sidhivinayak Cable Network Private Limited
258 Shri Kannan Departmental Store Private Limited
259 Silverline Television Network Limited
260 Sree Gokulam Starnet Communication Private Limited
261
262 Surajya Services Private Limited
263 Surela Investment and Trading Limited
264 Tesseract Imaging Private Limited
265 The Indian Film Combine Private Limited
266 Trident Entertainment Private Limited
267 TV18 Broadcast Limited
268 Ulwe East Infra Limited
269 Ulwe North Infra Limited
270 Ulwe South Infra Limited
271 Ulwe Waterfront East Infra Limited
272 Ulwe Waterfront North Infra Limited
273 Ulwe Waterfront South Infra Limited
274 Ulwe Waterfront West Infra Limited
275 Ulwe West Infra Limited
276 United Cable Network (Digital) Limited
277 UTN Cable Communications Private Limited
278 VBS Digital Distribution Network Private Limited
279 Viacom18 Media Private Limited
280 Victor Cable TV Network Private Limited
281 Vision India Network Private Limited
282 Watermark Infratech Private Limited
283 Web18 Digital Services Limited
284 Win Cable and Datacom Private Limited
Foreign
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Affinity Names Inc.
Affinity USA Inc.
Aurora Algae Inc.
Ethane Crystal LLC*
Ethane Emerald LLC*
Ethane Opal LLC*
Ethane Pearl LLC*
Ethane Sapphire LLC*
Ethane Topaz LLC*
Hamleys (Franchising) Limited
Hamleys Asia Limited
Hamleys Global Holdings Limited
Hamleys of London Limited
Hamleys Toys (Ireland) Limited
Indiacast UK Limited
Indiacast US Limited
Jio Estonia OÜ
Luvley Limited
Mindex 1 Limited
Radisys B.V.

* Company was subsidiary for part of the year.

404

 (0.00)
 0.01
 (0.00)
 0.04
 0.00
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.00
 0.49
 (0.00)
 0.61
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 (0.01)
 0.00
 0.37
 (0.00)
 (0.00)
 0.08
 0.00
 (0.00)

 0.00
 0.00
 0.00
 -
 -
 -
 -
 -
 -
 0.03
 0.00
 0.05
 (0.01)
 (0.02)
 0.00
 0.00
 0.00
 0.01
 0.04
 0.00

 (0.20)
 51.72
 (0.62)
 166.53
 0.19
 (1.71)
 (1.71)
 15.37
 (0.54)
 8.53
 2,219.74
 (0.45)
 2,778.19
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 (0.12)
 (23.27)
 1.70
 1,685.43
 (0.04)
 (2.06)
 383.01
 0.01
 (19.70)

 1.71
 0.07
 14.28
 -
 -
 -
 -
 -
 -
 124.80
 0.01
 209.77
 (63.30)
 (76.85)
 8.23
 5.07
 0.72
 50.90
 168.87
 9.61

 0.00
 (0.00)
 0.00
 (0.20)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 0.05
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.00
 0.89
 0.01
 -
 0.00
 -
 (0.00)

 (0.00)
 -
 (0.00)
 0.01
 0.01
 0.01
 0.01
 0.01
 0.01
 0.08
 (0.00)
 (0.02)
 (0.20)
 (0.01)
 0.00
 0.00
 0.00
 0.01
 0.01
 0.00

 0.33
 (0.60)
 0.94
 (80.49)
 (0.69)
 (0.07)
 (0.53)
 (0.78)
 (0.05)
 (0.37)
 1.59
 0.70
 21.76
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.10
 (1.18)
 0.79
 353.54
 2.06
 -
 0.01
 -
 (0.00)

 (0.00)
 -
 (0.07)
 4.65
 4.64
 4.56
 4.59
 4.53
 4.66
 30.09
 (0.64)
 (7.72)
 (80.82)
 (3.96)
 0.94
 0.91
 0.32
 3.86
 4.30
 0.24

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 (0.00)
 -
 (0.00)
 -
 -
 (0.00)
 (0.00)
 -
 -
 -
 -
 (0.05)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 -
 -
 -
 -
 -

 -
 -
 -
 (0.01)
 (0.01)
 (0.01)
 (0.01)
 (0.01)
 (0.01)
 -
 -
 -
 -
 -
 0.00
 0.00
 -
 -
 -
 -

Amount
(` in crore)

 -
 (0.03)
 -
 (0.29)
 -
 -
 (0.00)
 (0.00)
 -
 -
 -
 -
 (6.96)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.64)
 -
 -
 -
 -
 -

 -
 -
 -
 (1.11)
 (1.04)
 (1.09)
 (1.09)
 (1.03)
 (1.23)
 -
 -
 -
 -
 -
 0.26
 0.41
 -
 -
 -
 -

As % of 
consolidated 
Total 
Comprehensive 
Income
 0.00
 (0.00)
 0.00
 (0.15)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 0.03
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.00
 0.64
 0.00
 -
 0.00
 -
 (0.00)

 (0.00)
 -
 (0.00)
 0.01
 0.01
 0.01
 0.01
 0.01
 0.01
 0.05
 (0.00)
 (0.01)
 (0.15)
 (0.01)
 0.00
 0.00
 0.00
 0.01
 0.01
 0.00

Amount
(` in crore)

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

 0.33
 (0.63)
 0.94
 (80.78)
 (0.69)
 (0.07)
 (0.53)
 (0.78)
 (0.05)
 (0.37)
 1.59
 0.70
 14.80
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.10
 (1.18)
 0.79
 352.90
 2.06
 -
 0.01
 -
 (0.00)

 (0.00)
 -
 (0.07)
 3.54
 3.60
 3.47
 3.50
 3.50
 3.43
 30.09
 (0.64)
 (7.72)
 (80.82)
 (3.96)
 1.20
 1.32
 0.32
 3.86
 4.30
 0.24

Radisys Canada Inc.
Radisys Cayman Limited
Radisys Convedia (Ireland) Limited
Radisys Corporation
Radisys GmbH
Radisys International LLC
Radisys International Singapore Pte. Ltd.
Radisys Poland sp. z o.o
Radisys Spain S.L.U.
Radisys Systems Equipment Trading (Shanghai) Co. Ltd.
Radisys Technologies (Shenzhen) Co. Ltd.
Radisys UK Limited
Recron (Malaysia) Sdn. Bhd.
Reliance Brands Holding UK Limited
Reliance Eagleford Upstream GP LLC
Reliance Eagleford Upstream Holding LP
Reliance Eagleford Upstream LLC
Reliance Ethane Holding Pte Limited
Reliance Exploration & Production DMCC
Reliance Global Energy Services (Singapore) Pte. Limited
Reliance Global Energy Services Limited
Reliance Holding USA, Inc.
Reliance Industries (Middle East) DMCC
Reliance Industries Uruguay Petroquímica S.A.
Reliance Jio Global Resources LLC
Reliance Jio Infocomm Pte. Limited
Reliance Jio Infocomm UK Limited
Reliance Jio Infocomm USA, Inc.
Reliance Marcellus II LLC
Reliance Marcellus LLC
RIL USA, Inc.
Roptonal Limited
RP Chemicals (Malaysia) Sdn. Bhd.
Saavn Inc.
Saavn LLC
Scrumpalicious Limited
The Hamleys Group Limited
Viacom18 Media (UK) Limited
Viacom18 US Inc.

21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
Non-Controlling Interest in all Subsidiaries
ASSOCIATES (INVESTMENT AS PER THE EQUITY METHOD)
Indian
1
2
3
4
5
6
7
8
9

Big Tree Entertainment Private Limited
BookmyShow Live Private Limited
BookmyShow Venues Management Private Limited
CCN DEN Network Private Limited
Clayfin Technologies Private Limited
DEN ABC Cable Network Ambarnath Private Limited
DEN ADN Network Private Limited
DEN New Broad Communication Private Limited
Den Satellite Network Private Limited

 0.01
 0.00
 0.00
 (0.03)
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 0.30
 0.07
 0.00
 1.06
 1.39
 0.26
 0.36
 0.08
 0.01
 (5.06)
 0.26
 0.00
 0.01
 0.21
 0.01
 0.06
 0.00
 2.36
 0.21
 0.07
 0.19
 0.03
 0.03
 0.01
 (0.00)
 (0.00)
 (0.00)
 (1.77)

 0.06
 (0.00)
 (0.00)
 -
 0.00
 0.00
 0.00
 0.00
 0.01

 23.63
 0.07
 1.36
 (135.13)
 4.81
 2.35
 0.53
 1.26
 1.04
 12.85
 (8.08)
 8.48
 1,337.87
 313.35
 0.21
 4,786.93
 6,319.14
 1,196.72
 1,631.15
 375.68
 38.43
(22,936.35)
 1,172.93
 0.78
 53.32
 949.28
 60.75
 266.27
 0.29
 10,699.18
 954.63
 321.41
 882.59
 139.84
 116.72
 32.51
 (13.86)
 (4.39)
 (9.42)
 (8,015.51)

 294.61
 (2.94)
 (0.05)
 -
 22.66
 0.40
 3.16
 0.29
 66.34

 0.00
 -
 (0.00)
 0.16
 0.00
 (0.25)
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 0.00
 0.14
 (0.01)
 (0.00)
 (3.84)
 (0.00)
 0.83
 (0.19)
 0.28
 0.00
 (4.80)
 0.02
 0.00
 0.01
 0.07
 0.01
 0.01
 (0.00)
 (0.42)
 0.17
 0.00
 0.07
 (0.00)
 0.04
 0.01
 (0.00)
 (0.00)
 (0.00)
 (1.32)

 (0.10)
 (0.03)
 (0.00)
 (0.01)
 0.00
 (0.00)
 (0.00)
 0.00
 0.00

 0.93
 -
 (0.50)
 65.75
 0.64
 (101.37)
 0.16
 0.04
 0.16
 (1.62)
 (1.41)
 0.10
 54.03
 (4.58)
 (0.00)
 (1,530.71)
 (0.08)
 330.43
 (74.95)
 113.04
 1.59
 (1,914.90)
 7.35
 0.07
 4.00
 29.41
 2.26
 2.33
 (0.43)
 (167.61)
 68.61
 0.31
 25.97
 (0.00)
 16.63
 4.23
 (0.47)
 (0.11)
 (0.16)
 (525.67)

 (38.72)
 (13.76)
 (0.10)
 (2.85)
 0.35
 (0.04)
 (0.66)
 0.69
 0.65

As % of 
consolidated 
Other 
Comprehensive 
Income
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.09)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 (0.01)
 0.12

 (0.00)
 -
 -
 -
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

Amount
(` in crore)

 0.50
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (13.33)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.14)
 (0.81)
 18.09

 (0.51)
 -
 -
 -
 (0.07)
 (0.00)
 (0.00)
 (0.01)
 (0.08)

As % of 
consolidated 
Total 
Comprehensive 
Income
 0.00
 -
 (0.00)
 0.12
 0.00
 (0.18)
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 0.00
 0.07
 (0.01)
 (0.00)
 (2.77)
 (0.00)
 0.60
 (0.14)
 0.20
 0.00
 (3.47)
 0.01
 0.00
 0.01
 0.05
 0.00
 0.00
 (0.00)
 (0.30)
 0.12
 0.00
 0.05
 (0.00)
 0.03
 0.01
 (0.00)
 (0.00)
 (0.00)
 (0.92)

 (0.07)
 (0.02)
 (0.00)
 (0.01)
 0.00
 (0.00)
 (0.00)
 0.00
 0.00

Amount
(` in crore)

 1.43
 -
 (0.50)
 65.75
 0.64
 (101.37)
 0.16
 0.04
 0.16
 (1.62)
 (1.41)
 0.10
 40.70
 (4.58)
 (0.00)
 (1,530.71)
 (0.08)
 330.43
 (74.95)
 113.04
 1.59
 (1,914.90)
 7.35
 0.07
 4.00
 29.41
 2.26
 2.33
 (0.43)
 (167.61)
 68.61
 0.31
 25.97
 (0.00)
 16.63
 4.23
 (0.47)
 (0.25)
 (0.96)
 (507.58)

 (39.24)
 (13.76)
 (0.10)
 (2.85)
 0.28
 (0.04)
 (0.66)
 0.69
 0.57

405

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewNet Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Net Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59

DL GTPL Broadband Private Limited
DL GTPL Cabnet Private Limited
Dyulok Technologies Private Limited
Eenadu Television Private Limited
Fantain Sports Private Limited
Foodfesta Wellcare Private Limited
Gaurav Overseas Private Limited
GenNext Ventures Investment Advisers LLP
GTPL Abhilash Communication Private Limited
GTPL Ahmedabad Cable Network Private Limited
GTPL Anjali Cable Network Private Limited
GTPL Bansidhar Telelink Private Limited
GTPL Bariya Television Network
GTPL Bawa Cable
GTPL Blue Bell Network Private Limited
GTPL Broadband Private Limited
GTPL City Channel Private Limited
GTPL Crazy Network
GTPL Dahod Television Network Private Limited
GTPL DCPL Private Limited
GTPL Deesha Cable Net Private Limited
GTPL Hathway Limited
GTPL Henish Cable Vision
GTPL Insight Channel Network Private Limited
GTPL Jay Santoshima Network Private Limited
GTPL Jaydeep Cable
GTPL Junagadh Network Private Limited
GTPL Jyoti Cable
GTPL Kaizen Infonet Private Limited
GTPL KCBPL Broad Band Private Limited
GTPL Khambhat Cable Network
GTPL Khusboo Video Channel
GTPL Kolkata Cable & Broadband Pariseva Limited
GTPL Leo Vision
GTPL Link Network Private Limited
GTPL Lucky Video Cable
GTPL Ma Bhagawati Entertainment Services
GTPL Media Entertainment
GTPL Meghana Distributors Private Limited
GTPL Narmada Cable Services
GTPL Narmada Cyberzone Private Limited
GTPL Parshwa Cable Network Private Limited
GTPL Parth World Vision
GTPL SK Vision
GTPL Sai Vision
GTPL Sai World Channel
GTPL-Sharda Cable Network Private Limited
GTPL Shiv Cable
GTPL Shiv Cable
GTPL Shiv Cable Network

406

 0.00
 0.00
 0.00
 0.08
 0.00
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.08
 (0.00)
 0.00
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 (0.00)
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 0.00
 0.00

 0.02
 0.49
 0.73
 375.35
 0.25
 (0.32)
 0.28
 0.19
 0.45
 0.17
 0.26
 0.05
 0.00
 0.01
 (0.39)
 21.83
 (0.00)
 0.30
 0.12
 3.21
 0.16
 380.12
 (0.00)
 0.08
 (0.71)
 0.00
 0.02
 0.10
 0.81
 1.13
 (0.04)
 0.02
 10.51
 0.02
 0.20
 0.09
 (0.03)
 0.03
 (1.74)
 0.01
 0.19
 0.07
 0.04
 0.07
 0.02
 0.24
 (0.07)
 (0.00)
 0.00
 0.20

 0.00
 0.00
 (0.00)
 0.07
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 0.03
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 0.01
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 0.00
 0.25
 (1.25)
 29.49
 (2.15)
 (0.90)
 (0.01)
 (0.01)
 (0.12)
 0.24
 (0.11)
 (0.07)
 (0.02)
 (0.00)
 0.05
 1.30
 (0.00)
 (0.05)
 (0.02)
 (2.21)
 (0.90)
 13.31
 (0.02)
 (0.05)
 (0.40)
 (0.01)
 (0.00)
 (0.02)
 0.05
 (0.19)
 (0.00)
 (0.01)
 5.61
 (0.03)
 (0.11)
 (0.01)
 (0.02)
 (0.01)
 (0.72)
 (0.00)
 (0.13)
 (0.03)
 (0.01)
 0.00
 (0.01)
 (0.05)
 (0.00)
 (0.01)
 (0.01)
 (0.02)

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 -
 (0.00)
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 -
 -
 -
 -
 -
 (0.00)
 -
 -
 -
 -
 -
 -
 -
 0.00
 -
 -
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

Amount
(` in crore)

 -
 -
 (0.01)
 0.15
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.02)
 -
 -
 -
 -
 -
 (0.19)
 -
 -
 -
 -
 -
 -
 -
 0.00
 -
 -
 0.01
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

As % of 
consolidated 
Total 
Comprehensive 
Income
 0.00
 0.00
 (0.00)
 0.05
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.02
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 0.01
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

Amount
(` in crore)

Name of the Enterprise

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

 0.00
 0.25
 (1.25)
 29.64
 (2.15)
 (0.90)
 (0.01)
 (0.01)
 (0.12)
 0.24
 (0.11)
 (0.07)
 (0.02)
 (0.00)
 0.05
 1.28
 (0.00)
 (0.05)
 (0.02)
 (2.21)
 (0.90)
 13.12
 (0.02)
 (0.05)
 (0.40)
 (0.01)
 (0.00)
 (0.02)
 0.05
 (0.19)
 (0.00)
 (0.01)
 5.62
 (0.03)
 (0.11)
 (0.01)
 (0.02)
 (0.01)
 (0.72)
 (0.00)
 (0.13)
 (0.03)
 (0.01)
 0.00
 (0.01)
 (0.05)
 (0.00)
 (0.01)
 (0.01)
 (0.02)

GTPL Shiv Network Private Limited
GTPL Shivshakti Network Private Limited
GTPL Shree Shani Cable
GTPL Shreenathji Communication
GTPL SK Network Private Limited
GTPL SMC Network Private Limited
GTPL Solanki Cable Network Private Limited
GTPL Sorath Telelink Private Limited
GTPL Space City Private Limited
GTPL Surat Telelink Private Limited
GTPL Swastik Communication
GTPL Tridev Cable Network
GTPL TV Tiger Private Limited
GTPL V&S Cable Private Limited
GTPL Vidarbha Telelink Private Limited
GTPL Video Badshah Private Limited
GTPL Video Vision Private Limited
GTPL Vision Services Private Limited
GTPL Vraj Cable
GTPL VVC Network Private Limited
GTPL World View Cable
GTPL World Vision
GTPL Zigma Vision Private Limited
Gujarat Chemical Port Limited
Hathway VCN Cablenet Private Limited
Indian Vaccines Corporation Limited
Konark IP Dossiers Private Limited
Pan Cable Services Private Limited
Petroleum Trust
Reliance Industrial Infrastructure Limited
Reliance Services and Holdings Limited
Scod18 Networking Private Limited
SpaceBound Web Labs Private Limited
Tribevibe Entertainment Private Limited
Vadodara Enviro Channel Limited
Vaji Communication Private Limited
Vay Network Services Private Limited
Vizianagar Citi Communications Private Limited

60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
Foreign
1
2
3
4
5
6
7
8
9
10

Big Tree Entertainment DMCC
Big Tree Entertainment Lanka Private Limited
Big Tree Entertainment Singapore Pte. Limited
Big Tree Sport & Recreational Events Tickets Selling L.L.C
Bookmyshow Sdn. Bhd.
NW18 HSN Holdings PLC
PT Big Tree Entertainment Indonesia
Reliance Europe Limited
Townscript pte Ltd, Singapore
Townscript USA, Inc.

 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 0.00
 (0.00)
 0.00
 0.00
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 0.00
 (0.00)
 (0.00)
 0.00
 0.00
 (0.00)
 0.09
 -
 0.00
 0.00
 -
 5.98
 0.04
 3.59
 (0.00)
 (0.00)
 (0.00)
 0.00
 0.00
 0.00
 (0.00)

 0.00
 (0.00)
 0.00
 (0.00)
 0.00
 -
 0.00
 0.01
 -
 (0.00)

 0.00
 0.00
 0.02
 0.05
 0.03
 0.03
 (0.05)
 0.10
 0.27
 (0.10)
 0.13
 0.09
 (0.70)
 (0.12)
 (0.92)
 0.03
 0.26
 0.67
 (0.02)
 (0.03)
 0.01
 0.05
 (0.08)
 429.61
 -
 0.19
 0.69
 -
 27,118.81
 189.80
 16,275.10
 (14.73)
 (1.94)
 (0.48)
 0.01
 0.11
 0.00
 (0.26)

 0.01
 (0.88)
 17.50
 (4.50)
 0.27
 -
 0.79
 38.71
 -
 (0.02)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.25
 0.00
 (0.00)
 0.00
 -
 -
 0.01
 0.00
 (0.01)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.01)
 (0.00)

 (0.00)
 (0.00)
 (0.01)
 (0.01)
 (0.00)
 -
 (0.00)
 0.00
 -
 0.00

 (0.03)
 (0.00)
 (0.01)
 (0.02)
 (0.06)
 (0.01)
 (0.10)
 (0.01)
 (0.03)
 0.05
 (0.01)
 (0.02)
 (1.07)
 (0.15)
 0.04
 (0.27)
 0.14
 (1.22)
 (0.08)
 (0.03)
 (0.00)
 (0.01)
 (0.09)
 100.12
 0.00
 (0.16)
 0.26
 -
 -
 3.61
 0.28
 (2.83)
 (1.86)
 (0.50)
 0.00
 (0.26)
 (3.59)
 (0.11)

 (0.15)
 (0.71)
 (2.49)
 (4.39)
 (0.45)
 -
 (1.93)
 1.78
 -
 0.00

As % of 
consolidated 
Other 
Comprehensive 
Income
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 -
 -
 -
 -
 166.51
 (0.01)
 (9.62)
 -
 -
 -
 0.00
 -
 -
 -

 -
 0.00
 0.01
 (0.00)
 (0.00)
 -
 (0.00)
 -
 -
 -

Amount
(` in crore)

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.08)
 -
 -
 -
 -
 25,463.85
 (2.11)
 (1,471.39)
 -
 -
 -
 0.00
 -
 -
 -

 -
 0.02
 1.62
 (0.01)
 (0.02)
 -
 (0.40)
 -
 -
 -

As % of 
consolidated 
Total 
Comprehensive 
Income
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.18
 0.00
 (0.00)
 0.00
 -
 46.15
 0.00
 (2.67)
 (0.01)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.01)
 (0.00)

Amount
(` in crore)

 (0.03)
 (0.00)
 (0.01)
 (0.02)
 (0.06)
 (0.01)
 (0.10)
 (0.01)
 (0.03)
 0.05
 (0.01)
 (0.02)
 (1.07)
 (0.15)
 0.04
 (0.27)
 0.14
 (1.22)
 (0.08)
 (0.03)
 (0.00)
 (0.01)
 (0.09)
 100.05
 0.00
 (0.16)
 0.26
 -
 25,463.85
 1.50
 (1,471.11)
 (2.83)
 (1.86)
 (0.50)
 0.00
 (0.26)
 (3.59)
 (0.11)

 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 -
 (0.00)
 0.00
 -
 0.00

 (0.15)
 (0.68)
 (0.87)
 (4.39)
 (0.47)
 -
 (2.33)
 1.78
 -
 0.00

407

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewName of the Enterprise

Net Assets  
i.e. Total Assets minus  
Total Liabilities

Share in  
Profit or Loss 

Share in  
Other Comprehensive 
Income

Share in  
Total Comprehensive  
Income

As % of  
consolidated  
Net Assets

Amount
(` in crore)

As % of 
consolidated 
Profit or Loss

Amount
(` in crore)

Amount
(` in crore)

As % of 
consolidated 
Other 
Comprehensive 
Income

As % of 
consolidated 
Total 
Comprehensive 
Income

Amount
(` in crore)

39.  ASSETS AND LIABILITIES CLASSIFIED AS HELD FOR SALE

In March 2019, the Management committed to a plan involving divestment of controlling stake in 6 Very Large Ethane Carrier (VLEC) 
subsidiaries within the Petrochemical segment and entered into a binding arrangement with the prospective buyers. Accordingly all 
assets and liabilities of these subsidiaries have been classified as Held for Sale.

As at 31st March, 2019, the assets and liabilities have been measured at the lower of their carrying amount and fair value 
less cost of sale:

Brooks Brothers India Private Limited
Burberry India Private Limited
Canali India Private Limited
D.E. Shaw India Securities Private Limited
Diesel Fashion India Reliance Private Limited
Football Sports Development Limited
Hathway Bhaskar CCN Multi Entertainment Private Limited
Hathway Bhawani NDS Network Private Limited
Hathway Cable MCN Nanded Private Limited
Hathway CBN Multinet Private Limited
Hathway CCN Entertainment (India) Private Limited
Hathway CCN Multinet Private Limited
Hathway Channel 5 Cable & Datacom Private Limited
Hathway Dattatray Cable Network Private Limited
Hathway Digital Saharanpur Cable & Datacom Private Limited
Hathway ICE Television Private Limited
Hathway Latur MCN Cable & Datacom Private Limited
Hathway MCN Private Limited
Hathway Palampur Cable Network Private Limited
Hathway Prime Cable & Datacom Private Limited
Hathway Sai Star Cable & Datacom Private Limited
Hathway Sonali OM Crystal Cable Private Limited
Hathway SS Cable & Datacom LLP
IBN Lokmat News Private Limited
Iconix Lifestyle India Private Limited
IMG Reliance Limited
India Gas Solutions Private Limited
Jio Payments Bank Limited

JOINT VENTURES ( INVESTMENT AS PER THE EQUITY METHOD)
Indian
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29 Marks and Spencer Reliance India Private Limited
30
31
32
33
34
35
36
37
38
39
40
41
Foreign
1
2
3
4
5
6

Net 9 Online Hathway Private Limited
Reliance Bally India Private Limited
Reliance Paul & Shark Fashions Private Limited
Reliance Sideways Private Limited
Reliance-Grand Vision India Supply Private Limited
Reliance-Vision Express Private Limited
Pipeline Management Services Private Limited
Ryohin-Keikaku Reliance India Private Limited
TCO Reliance India Private Limited
Ubona Technologies Private Limited
V&B Lifestyle India Private Limited
Zegna South Asia Private Limited

Ethane Crystal LLC
Ethane Emerald LLC
Ethane Opal LLC
Ethane Pearl LLC
Ethane Sapphire LLC
Ethane Topaz LLC

ASSETS

Property, Plant and Equipment
Trade Receivables
Cash and Cash Equivalent
Other Financial Assets
Other Current Assets
Total

LIABILITIES

Borrowing – Non-Current
Other Financial Liabilities
Other Current Liabilities
Total

2019-20

 -
 -
 -
 -
 -
 -

2019-20

 -
 -
 -
 -

(` in crore)

2018-19

4,426
19
74
55
93
4,667

(` in crore)

2018-19

2,942
348
9
3,299

40.  EVENTS AFTER THE REPORTING PERIOD

The Board of Directors have recommended dividend of ` 6.50 per fully paid up equity share of ` 10/- each for the financial year 2019-20.

41.  The figures for the corresponding previous year have been regrouped/reclassified wherever necessary, to make them comparable.

42.  APPROVAL OF FINANCIAL STATEMENTS

The Consolidated Financial Statements were approved for issue by the Board of Directors on April 30, 2020.

 0.00
 0.01
 0.00
 0.00
 0.00
 0.01
 -
 0.00
 0.00
 0.00
 0.00
 0.00
 -
 -
 -
 -
 -
 0.00
 -
 -
 0.00
 0.00
-
 0.00
 0.01
 0.03
 0.00
 0.03
 0.05
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00

 0.04
 0.04
 0.04
 0.04
 0.04
 0.04

 15.11
 33.25
 15.38
 1.47
 16.65
 40.97
 -
 0.33
 0.46
 1.25
 4.03
 7.05
 -
 -
 -
 -
 -
 5.40
 -
 -
 10.89
 1.10
-
 14.28
 38.79
 156.93
 6.47
 152.18
 242.23
 3.07
 4.47
 5.18
 0.00
 5.26
 6.35
 1.76
 17.26
 13.58
 4.88
 7.35
 5.43

 196.38
 188.77
 177.12
 188.01
 175.39
 176.92

 0.00
 0.01
 0.00
 (0.00)
 (0.01)
 (0.04)
 -
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 0.00
 (0.00)
 (0.00)
 0.01
 0.02
 (0.01)
 0.00
 (0.01)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.02)
 0.00
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 0.00

 0.01
 0.01
 0.01
 0.01
 0.01
 0.01

 0.93
 3.66
 1.10
 (0.14)
 (2.00)
 (14.87)
 -
 0.01
 0.12
 0.41
 0.02
 0.43
 (0.00)
 0.25
 (0.00)
 (0.00)
 (0.06)
 0.72
 (0.05)
 (0.00)
 0.05
 0.79
 (0.10)
 (0.81)
 3.17
 7.34
 (5.94)
 0.90
 (2.74)
 0.02
 (0.31)
 (0.94)
 (0.00)
 (0.27)
 (7.88)
 1.26
 (2.01)
 (0.10)
 (0.39)
 (0.76)
 0.30

 5.16
 5.30
 5.27
 5.88
 5.35
 5.73

 (0.00)
 -
 (0.00)
 -
 (0.00)
 (0.00)
 -
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.00)
 -
 (0.00)
 -
 (0.00)
 0.01
 -
 (0.00)
 (0.00)
 -
 -
 (0.00)
 (0.00)
 (0.00)
 -
 (0.00)
 (0.00)
 -

 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.01)

 (0.01)
 -
 (0.02)
 -
 (0.00)
 (0.02)
 -
 0.00
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.07)
 -
 (0.05)
 -
 (0.01)
 2.14
 -
 (0.00)
 (0.00)
 -
 -
 (0.14)
 (0.04)
 (0.00)
 -
 (0.01)
 (0.00)
 -

 (0.38)
 (0.39)
 (0.42)
 (1.22)
 (0.55)
 (1.17)

 0.00
 0.01
 0.00
 (0.00)
 (0.00)
 (0.03)
 -
 0.00
 0.00
 0.00
 0.00
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 0.00
 (0.00)
 (0.00)
 0.00
 0.00
 (0.00)
 (0.00)
 0.01
 0.01
 (0.01)
 0.00
 (0.00)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 0.00
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 0.00

 0.01
 0.01
 0.01
 0.01
 0.01
 0.01

 0.93
 3.66
 1.09
 (0.14)
 (2.00)
 (14.89)
 -
 0.01
 0.12
 0.41
 0.02
 0.43
 (0.00)
 0.25
 (0.00)
 (0.00)
 (0.06)
 0.72
 (0.05)
 (0.00)
 0.05
 0.79
 (0.10)
 (0.88)
 3.17
 7.29
 (5.94)
 0.89
 (0.60)
 0.02
 (0.31)
 (0.94)
 (0.00)
 (0.27)
 (8.02)
 1.23
 (2.01)
 (0.10)
 (0.40)
 (0.77)
 0.30

 4.78
 4.91
 4.85
 4.65
 4.79
 4.56

408

409

Naye India Ka Naya JoshCONSOLIDATEDNotesto the Consolidated Financial Statements for the year ended 31st March, 2020Reliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
Annexure “A”

SALIENT FEATURES OF FINANCIAL STATEMENTS OF SUBSIDIARIES/ ASSOCIATES/ JOINT VENTURES AS PER COMPANIES ACT, 
2013

PART “A”: SUBSIDIARIES

Name of Subsidiary Company

Sr.  
No.

The date since 
which Subsidiary 
was acquired

Reporting 
Currency

Equity Share 
Capital 

Other Equity

Total  
Assets 

 Total  
Liabilities 

Investments 

Revenue 
from 
Operations / 
Total Income

 Profit 
Before 
Taxation 

Provision 
for 
Taxation 

 Profit After 
Taxation 

Other 
Compre-
hensive 
Income

(` in crore)   
Foreign Currencies in Million
 % of 
Sharehold-
ing*

Total Com-
prehensive 
Income

Pro-
posed 
Divi-
dend 

1

2

3

4

5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

22
23
24

25
26
27
28
29

30
31
32
33
34
35
36
37
38
39
40
41
42

Affinity Names Inc.#

Affinity USA Inc.#

Asteria Aerospace Private Limited

Aurora Algae Inc.#

C-Square Info Solutions Private Limited
Dronagiri Bokadvira East Infra Limited@
Dronagiri Bokadvira North Infra Limited@
Dronagiri Bokadvira South Infra Limited@
Dronagiri Bokadvira West Infra Limited@
Dronagiri Dongri East Infra Limited@
Dronagiri Dongri North Infra Limited@
Dronagiri Dongri South Infra Limited@
Dronagiri Dongri West Infra Limited@
Dronagiri Funde East Infra Limited@
Dronagiri Funde North Infra Limited@
Dronagiri Funde South Infra Limited@
Dronagiri Funde West Infra Limited@
Dronagiri Navghar East Infra Limited@
Dronagiri Navghar North First Infra Limited@
Dronagiri Navghar North Infra Limited@
Dronagiri Navghar North Second Infra 
Limited@
Dronagiri Navghar South First Infra Limited@
Dronagiri Navghar South Infra Limited@
Dronagiri Navghar South Second Infra 
Limited@
Dronagiri Navghar West Infra Limited@
Dronagiri Pagote East Infra Limited@
Dronagiri Pagote North First Infra Limited@
Dronagiri Pagote North Infra Limited@
Dronagiri Pagote North Second Infra 
Limited@
Dronagiri Pagote South First Infra Limited@
Dronagiri Pagote South Infra Limited@
Dronagiri Pagote West Infra Limited@
Dronagiri Panje East Infra Limited@
Dronagiri Panje North Infra Limited@
Dronagiri Panje South Infra Limited@
Dronagiri Panje West Infra Limited@
eDreams Edusoft Private Limited
Genesis Colors Limited
Genesis La Mode Private Limited
Genesis Luxury Fashion Private Limited
GLB Body Care Private Limited
GLF Lifestyle Brands Private Limited

26.03.2012

15.07.2019

12.12.2019

21.04.2015

01.03.2019
28.01.2019
24.01.2019
24.01.2019
24.01.2019
31.01.2019
24.01.2019
24.01.2019
04.02.2019
28.01.2019
31.01.2019
24.01.2019
31.01.2019
04.02.2019
29.01.2019
30.01.2019
01.02.2019

01.02.2019
29.01.2019
01.02.2019

29.01.2019
16.01.2019
01.02.2019
24.01.2019
01.02.2019

01.02.2019
29.01.2019
24.01.2019
31.01.2019
28.01.2019
28.01.2019
04.02.2019
16.12.2019
07.09.2018
07.09.2018
07.09.2018
07.09.2018
07.09.2018

INR
USD
INR
USD
INR
INR
USD
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR

INR
INR
INR

INR
INR
INR
INR
INR

INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR

 0.07
 0.01
 0.07
 0.01
 0.08
 497.27
 69.66
 1.78
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05

 0.05
 0.05
 0.05

 0.05
 0.05
 0.05
 0.05
 0.05

 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.19
 12.57
 12.00
 17.50
 1.57
 89.94

 1.64
 0.23
0.00
0.00
 42.10
 (482.99)
 (67.66)
 18.95
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 4.85
 72.37
 27.49
 145.33
 (1.25)
 (8.80)

 1.71
 0.24
 0.07
 0.01
 43.61
 14.35
 2.01
 27.68
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.04
 0.05
 0.05
 0.05
 0.05

 0.05
 0.05
 0.05

 0.05
 0.05
 0.05
 0.05
 0.05

 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 5.63
 140.17
 168.61
 331.06
 0.34
 134.62

 -
 -
 -
 -
 1.43
 0.07
 0.01
 6.94
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00

 0.00
 0.00
 0.00

 0.00
 0.00
 0.00
 0.00
 0.00

 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.59
 55.23
 129.12
 168.23
 0.02
 53.48

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 52.56
 -
 65.90
 -
 0.15

 -
 -
 -
 -
 1.14
 0.29
 0.04
 12.41
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 4.18
 53.03
 133.72
 174.35
 0.00
 71.61

 (0.00)
 (0.00)
 -
 -
 (5.73)
 (0.07)
 (0.01)
 (0.15)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (3.20)
 (16.82)
 8.47
 (6.75)
 0.01
 7.45

 -
 -
 -
 -
 (0.01)
 -
 -
 (0.06)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 2.08
 2.03
 0.00
 3.72

 (0.00)
 (0.00)
 -
 -
 (5.72)
 (0.07)
 (0.01)
 (0.09)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (3.20)
 (16.82)
 6.39
 (8.78)
 0.01
 3.73

 -
 -
 -
 -
 (0.05)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 (0.03)
 (0.22)
 (0.06)
 (0.30)
 -
 (0.01)

 (0.00)
 (0.00)
 -
 -
 (5.77)
 (0.07)
 (0.01)
 (0.09)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.01)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (3.23)
 (17.04)
 6.33
 (9.08)
 0.01
 3.72

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

100.00

100.00
 74.57

100.00
 81.64
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00

 100.00
 100.00
 100.00

 100.00
 100.00
 100.00
 100.00
 100.00

 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 90.46
 72.73
 100.00
 99.44
 100.00
 100.00

As on 31.12.2019 1USD = 71.385, 1GBP = 94.185, 1EUR = 80.095, 1SGD = 53.0525, 1HKD = 9.1675, 1MYR = 17.4525, 1CNY = 10.2396, 1PLN = 18.735
As on 31.03.2020 1USD = 75.665, 1GBP = 93.5025, 1EUR = 82.77, 1SGD = 53.025, 1HKD = 9.76, 1MYR = 17.515
* 
# 
@ 

Representing aggregate % of voting power held by the Company and/or its subsidiaries.
Company having 31st December as reporting date.
Financial information is for a period of 15 months.

410

Sr.  
No.

43
44

45

Name of Subsidiary Company

GML India Fashion Private Limited
Grab A Grub Services Private Limited

Hamleys (Franchising) Limited#

46

Hamleys Asia Limited#

The date since 
which Subsidiary 
was acquired

07.09.2018
07.03.2019

16.07.2019

16.07.2019

47

Hamleys Global Holdings Limited#

16.07.2019

48

Hamleys of London Limited#

49

50
51

52

53

54

55
56
57
58
59
60
61
62
63
64
65
66

67

68

69

70

71

72

73

74

75

76

Hamleys Toys (Ireland) Limited#

Indiavidual Learning Private Limited
Indiawin Sports Private Limited

Jio Estonia OÜ#

Jio Haptik Technologies Limited^
Jio Infrastructure Management Services 
Limited
Jio Limited
Jio Payments Bank Limited
Jio Platforms Limited
Kalamboli East Infra Limited@
Kalamboli North First Infra Limited@
Kalamboli North Infra Limited@
Kalamboli North Second Infra Limited@
Kalamboli North Third Infra Limited@
Kalamboli South First Infra Limited@
Kalamboli South Infra Limited@
Kalamboli West Infra Limited@
Kanhatech Solutions Limited

Luvley Limited#

M Entertainments Private Limited

Mindex 1 Limited

Model Economic Township Limited
New Emerging World of Journalism Private 
Limited
NowFloats Technologies Private Limited

Radisys B.V.#

Radisys Canada Inc.#

Radisys Cayman Limited#

Radisys Convedia (Ireland) Limited#

16.07.2019

16.07.2019

11.06.2018
07.04.2010

22.11.2018

22.09.2014

04.09.2017

15.11.2019
10.11.2016
15.11.2019
24.01.2019
25.01.2019
24.01.2019
25.01.2019
25.01.2019
24.01.2019
01.02.2019
21.01.2019
01.08.2008

16.07.2019

17.04.2018

21.05.2018

09.10.2006

26.11.2018

11.12.2019

11.12.2018

11.12.2018

11.12.2018

11.12.2018

Reporting 
Currency

Equity Share 
Capital 

Other Equity

Total  
Assets 

 Total  
Liabilities 

Investments 

Revenue 
from 
Operations / 
Total Income

 Profit 
Before 
Taxation 

Provision 
for 
Taxation 

 Profit After 
Taxation 

Other 
Compre-
hensive 
Income

(` in crore)   
Foreign Currencies in Million
 % of 
Sharehold-
ing*

Total Com-
prehensive 
Income

Pro-
posed 
Divi-
dend 

INR
INR
INR
GBP
INR
HKD
INR
GBP
INR
GBP
INR
GBP
INR
INR
INR
EUR
INR
INR

INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
INR
GBP
INR
INR
GBP
INR
INR

INR
INR
EUR
INR
USD
INR
USD
INR
USD

 4.99
 0.06
0.00
0.00
0.00
0.00
 94.19
 10.00
 18.83
 2.00
0.00
0.00
 0.54
 2.65
 0.40
 0.05
 43.50
 0.01

 0.01
 232.00
 4,961.30
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 75.00
0.00
0.00
 0.01
0.00
0.00
 97.00
 0.04

 0.20
 0.24
 0.03
0.00
0.00
0.00
0.00
0.00
0.00

 7.75
 32.80
 124.80
 13.25
 0.01
 0.01
 115.58
 12.27
 (82.13)
 (8.72)
 (76.85)
 (8.16)
 92.64
 313.71
 0.32
 0.04
 202.53
 0.26

0.00
 (14.62)
1,77,063.89
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 5.69
 50.90
 5.40
 0.12
 168.87
 18.06
 4,113.02
 21.08

 5.06
 9.37
 1.17
 23.63
 3.31
 0.07
 0.01
 1.36
 0.19

 55.74
 42.73
 167.46
 17.78
 2.02
 2.20
 584.61
 62.07
 1,273.66
 135.23
 33.06
 3.51
 416.44
 334.20
 0.96
 0.12
 257.14
 1.38

 0.01
 253.38
1,93,462.98
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 83.19
 61.78
 6.56
 0.33
 170.27
 18.21
 7,186.24
 22.20

 22.89
 10.97
 1.37
 25.98
 3.64
 0.07
 0.01
 3.28
 0.46

 43.00
 9.86
 42.66
 4.53
 2.01
 2.19
 374.84
 39.80
 1,336.96
 141.95
 109.91
 11.67
 323.27
 17.84
 0.24
 0.03
 11.11
 1.11

 0.00
 36.00
 11,437.79
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 2.50
 10.88
 1.16
 0.20
 1.40
 0.15
 2,976.22
 1.08

 17.63
 1.36
 0.17
 2.35
 0.33
 -
 -
 1.92
 0.27

 -
 9.29
 -
 -
 -
 -
 407.54
 43.27
 -
 -
 -
 -
 71.64
 238.04
 -
 -
 4.36
 -

 -
 159.80
 1,70,879.93
 -
 -
 -
 -
 -
 -
 -
 -
 75.63
 -
 -
 -
 -
 -
 -
 -

 17.15
 4.81
 0.60
 -
 -
 -
 -
 3.00
 0.42

 41.20
 59.52
 89.95
 9.55
 4.67
 5.09
 -
 -
 448.32
 47.60
 -
 -
 12.41
 378.02
 4.65
 0.58
 8.14
 4.00

 -
 14.50
 4.60
 -
 -
 -
 -
 -
 -
 -
 -
 5.75
 8.10
 0.86
 0.02
 5.05
 0.54
 77.06
 0.01

 22.29
 4.57
 0.57
 9.99
 1.40
 -
 -
 -
 -

 (0.84)
 (0.19)
 35.88
 3.81
 (0.64)
 (0.70)
 (7.72)
 (0.82)
 (92.40)
 (9.81)
 (3.96)
 (0.42)
 (22.49)
 73.14
 0.32
 0.04
 (31.70)
 0.40

 (0.00)
 1.29
 0.04
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 5.90
 3.67
 0.39
 -
 4.77
 0.51
 (9.78)
 (0.06)

 (11.57)
 0.32
 0.04
 0.79
 0.11
 -
 -
 (0.50)
 (0.07)

 (0.32)
 0.05
 5.79
 0.62
 -
 -
 -
 -
 (11.58)
 (1.23)
 -
 -
 (6.15)
 15.69
 -
 -
 -
 0.10

 -
 -
 0.01
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.19)
 (0.02)
 -
 0.47
 0.05
 (0.19)
 (2.44)

 -
 0.08
 0.01
 (0.14)
 (0.02)
 -
 -
 -
 -

 (0.52)
 (0.24)
 30.09
 3.19
 (0.64)
 (0.70)
 (7.72)
 (0.82)
 (80.82)
 (8.58)
 (3.96)
 (0.42)
 (16.34)
 57.45
 0.32
 0.04
 (31.70)
 0.30

 (0.00)
 1.29
 0.03
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 5.90
 3.86
 0.41
 -
 4.30
 0.46
 (9.59)
 2.38

 (11.57)
 0.24
 0.03
 0.93
 0.13
 -
 -
 (0.50)
 (0.07)

 (0.01)
 (0.47)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.11)
 (0.02)
 -
 -
 0.05
 -

 -
 (0.02)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.02)
 -
 -
 -
 -
 -
 (0.04)
 -

 0.39
 -
 -
 0.50
 0.07
 -
 -
 -
 -

 (0.53)
 (0.71)
 30.09
 3.19
 (0.64)
 (0.70)
 (7.72)
 (0.82)
 (80.82)
 (8.58)
 (3.96)
 (0.42)
 (16.45)
 57.43
 0.32
 0.04
 (31.65)
 0.30

 (0.00)
 1.27
 0.03
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 5.88
 3.86
 0.41
 -
 4.30
 0.46
 (9.63)
 2.38

 (11.18)
 0.24
 0.03
 1.43
 0.20
 -
 -
 (0.50)
 (0.07)

 -
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -

 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 3.93
 0.42
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -

As on 31.12.2019 1USD = 71.385, 1GBP = 94.185, 1EUR = 80.095, 1SGD = 53.0525, 1HKD = 9.1675, 1MYR = 17.4525, 1CNY = 10.2396, 1PLN = 18.735
As on 31.03.2020 1USD = 75.665, 1GBP = 93.5025, 1EUR = 82.77, 1SGD = 53.025, 1HKD = 9.76, 1MYR = 17.515
* 
# 
^ 
@ 

Representing aggregate % of voting power held by the Company and/or its subsidiaries.
Company having 31st December as reporting date.
Formerly known as Reliance Jio Digital Services Limited.
Financial information is for a period of 15 months.

 100.00
 82.41

 100.00

 100.00

 100.00

 100.00

 100.00
 85.25
 100.00

 100.00
 100.00
 100.00

 100.00
 70.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00

 100.00
 100.00

 100.00
 100.00
 75.00

 88.33

 100.00

 100.00

 100.00

 100.00

411

Naye India Ka Naya JoshCONSOLIDATEDReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewAnnexure “A”

SALIENT FEATURES OF FINANCIAL STATEMENTS OF SUBSIDIARIES/ ASSOCIATES/ JOINT VENTURES AS PER COMPANIES ACT, 2013

Name of Subsidiary Company

Sr.  
No.

The date since 
which Subsidiary 
was acquired

Reporting 
Currency

Equity Share 
Capital 

Other Equity

Total  
Assets 

 Total  
Liabilities 

Investments 

Revenue 
from 
Operations / 
Total Income

 Profit 
Before 
Taxation 

Provision 
for 
Taxation 

 Profit After 
Taxation 

Other 
Compre-
hensive 
Income

(` in crore)   
Foreign Currencies in Million
 % of 
Sharehold-
ing*

Total Com-
prehensive 
Income

Pro-
posed 
Divi-
dend 

Name of Subsidiary Company

Sr.  
No.

The date since 
which Subsidiary 
was acquired

Reporting 
Currency

Equity Share 
Capital 

Other Equity

Total  
Assets 

 Total  
Liabilities 

Investments 

Revenue 
from 
Operations / 
Total Income

 Profit 
Before 
Taxation 

Provision 
for 
Taxation 

 Profit After 
Taxation 

Other 
Compre-
hensive 
Income

(` in crore)   
Foreign Currencies in Million
 % of 
Sharehold-
ing*

Total Com-
prehensive 
Income

Pro-
posed 
Divi-
dend 

77

Radisys Corporation#

78

79

80

Radisys GmbH#

Radisys India Private Limited

Radisys International LLC#

11.12.2018

11.12.2018

24.12.2018

11.12.2018

81

Radisys International Singapore Pte. Ltd.#

11.12.2018

82

Radisys Poland sp. z o.o#

83

Radisys Spain S.L.U.#

84

Radisys Systems Equipment Trading 
(Shanghai) Co. Ltd.#

11.12.2018

11.12.2018

11.12.2018

85

Radisys Technologies (Shenzhen) Co. Ltd.#

11.12.2018

86

Radisys UK Limited#

87

88
89

90

91
92
93
94
95
96
97

98

Recron (Malaysia) Sdn. Bhd.#

Reliance 4IR Realty Development Limited^
Reliance Ambit Trade Private Limited

Reliance Brands Holding UK Limited#

Reliance Brands Limited
Reliance BP Mobility Limited**
Reliance Clothing India Private Limited
Reliance Commercial Dealers Limited
Reliance Comtrade Private Limited
Reliance Content Distribution Limited
Reliance Corporate IT Park Limited
Reliance Projects & Property Management 
Services Limited##

11.12.2018

20.07.2007

15.04.2019
31.03.2009

26.06.2019

12.10.2007
23.03.2015
26.09.2013
10.01.2017
31.03.2009
04.09.2017
30.03.2009

19.06.2019

99

Reliance Eagleford Upstream GP LLC#

17.06.2010

100

Reliance Eagleford Upstream Holding LP#

17.06.2010

101

Reliance Eagleford Upstream LLC#

16.06.2010

102

103

Reliance Eminent Trading & Commercial 
Private Limited
Reliance Energy Generation and 
Distribution Limited

104

Reliance Ethane Holding Pte Limited^^

105

Reliance Ethane Pipeline Limited

31.03.2009

22.07.2010

04.09.2014

18.06.2019

INR
USD
INR
EUR
INR
INR
USD
INR
SGD
INR
PLN
INR
EUR
INR
CNY
INR
CNY
INR
GBP
INR
RM
INR
INR
INR
GBP
INR
INR
INR
INR
INR
INR
INR
INR

INR
USD
INR
USD
INR
USD
INR

INR

INR
USD
INR

 535.39
 75.00
 2.16
 0.27
 0.21
 39.33
 5.51
0.00
0.00
 1.26
 0.67
0.00
0.00
 3.56
 3.48
 42.27
 41.28
 1.79
 0.19
 947.65
 542.99
 100.00
 1.00
 338.50
 35.94
 101.08
 0.09
 0.05
 15.00
 1.00
 0.05
 238.00
 100.00

 (670.52)
 (93.93)
 2.65
 0.33
 138.45
 (36.98)
 (5.18)
 0.53
 0.10
0.00
0.00
 1.04
 0.13
 9.29
 9.07
 (50.35)
 (49.17)
 6.69
 0.71
 390.22
 223.59
 18,372.36
 913.15
 (25.15)
 (2.67)
 (72.84)
 298.06
 (53.23)
 262.89
 116.96
 6,949.84
 10,506.94
 169.05

 0.43
 0.06
 23,186.85
 3,248.14
 23,187.42
 3,248.22
 10.00

 (0.22)
 (0.03)
 (18,399.92)
 (2,577.56)
 (16,868.28)
 (2,363.00)
 3,835.68

 484.42
 67.86
 6.17
 0.77
 210.62
 2.36
 0.33
 2.12
 0.40
 1.56
 0.83
 1.68
 0.21
 13.23
 12.92
 78.27
 76.44
 9.04
 0.96
 2,866.36
 1,642.38
 20,134.35
 922.07
 655.09
 69.55
 3,124.85
 298.76
 51.55
 565.22
 118.07
 6,949.90
 31,301.94
 30,767.99

 0.21
 0.03
 6,261.89
 877.20
 6,319.14
 885.22
 4,366.19

 619.55
 86.79
 1.36
 0.17
 71.96
 0.01
 -
 1.59
 0.30
 0.30
 0.16
 0.64
 0.08
 0.38
 0.37
 86.35
 84.33
 0.56
 0.06
 1,528.49
 875.80
 1,661.99
 7.93
 341.74
 36.28
 3,096.61
 0.61
 104.73
 287.33
 0.11
 0.01
 20,557.00
 30,498.94

 -
 -
 1,474.96
 206.62
 -
 -
 520.52

 43.90
 6.15
 -
 -
 7.76
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 0.85
 0.09
 -
 -
 10,427.64
 135.59
 322.40
 34.23
 1,048.45
 296.57
 -
 2.31
 -
 6,949.87
 -
 11.42

 0.21
 0.03
 -
 -
 6,319.07
 885.21
 50.00

 738.98
 103.52
 7.53
 0.94
 261.62
 0.36
 0.05
 3.40
 0.64
 0.52
 0.28
 2.08
 0.26
 3.37
 3.29
 5.14
 5.02
 3.30
 0.35
 5,744.25
 3,291.36
 221.85
 6.58
 -
 -
 1,058.76
 1.80
 29.58
 530.16
 -
 -
 12,399.71
 14,232.07

 -
 -
 915.44
 128.24
 31.12
 4.36
 43.47

 65.46
 9.17
 0.88
 0.11
 29.55
 (101.37)
 (14.20)
 0.16
 0.03
 0.06
 0.03
 0.16
 0.02
 (1.62)
 (1.58)
 (1.41)
 (1.38)
 0.19
 0.02
 84.64
 48.50
 46.32
 0.66
 (5.65)
 (0.60)
 (206.53)
 (1.48)
 (13.75)
 0.71
 (0.05)
 (0.08)
 438.56
 391.81

 (0.00)
 (0.00)
 (1,530.71)
 (214.43)
 (0.08)
 (0.01)
 4.41

 (0.29)
 (0.04)
 0.24
 0.03
 8.12
 -
 -
 -
 -
 0.02
 0.01
 -
 -
 -
 -
 -
 -
 0.09
 0.01
 30.61
 17.54
 11.67
 -
 (1.07)
 (0.11)
 (29.85)
 0.40
 -
 (0.20)
 -
 -
 82.18
 95.56

 65.75
 9.21
 0.64
 0.08
 21.43
 (101.37)
 (14.20)
 0.16
 0.03
 0.04
 0.02
 0.16
 0.02
 (1.62)
 (1.58)
 (1.41)
 (1.38)
 0.10
 0.01
 54.03
 30.96
 34.65
 0.66
 (4.58)
 (0.49)
 (176.68)
 (1.88)
 (13.75)
 0.91
 (0.05)
 (0.08)
 356.38
 296.26

 -
 -
 -
 -
 -
 -
 -

 (0.00)
 (0.00)
 (1,530.71)
 (214.43)
 (0.08)
 (0.01)
 4.41

 1.25

 16,213.44

 16,214.73

 0.04

 16,211.51

 33.82

 3.07

 0.41

 2.66

 1,177.88
 155.67
 0.01

 18.84
 2.49
 (0.01)

 1,196.79
 158.17
 0.01

 0.07
 0.01
 0.01

 1,177.42
 155.61
 -

 330.58
 43.69
 -

 330.43
 43.67
 (0.01)

 -
 -
 -

 330.43
 43.67
 (0.01)

 -
 -
 -
 -
 (1.10)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (13.33)
 (7.64)
 (63.63)
 -
 -
 -
 0.22
 -
 (0.01)
 (0.18)
 -
 -
 8.40
 (19.42)

 -
 -
 -
 -
 -
 -
 -

 -

 -
 -
 -

 65.75
 9.21
 0.64
 0.08
 20.33
 (101.37)
 (14.20)
 0.16
 0.03
 0.04
 0.02
 0.16
 0.02
 (1.62)
 (1.58)
 (1.41)
 (1.38)
 0.10
 0.01
 40.70
 23.32
 (28.98)
 0.66
 (4.58)
 (0.49)
 (176.46)
 (1.88)
 (13.76)
 0.74
 (0.05)
 (0.08)
 364.78
 276.83

 (0.00)
 (0.00)
 (1,530.71)
 (214.43)
 (0.08)
 (0.01)
 4.41

 2.66

 330.43
 43.67
 (0.01)

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
50.47
28.92
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -

 -

 -
 -
 -

 100.00

 100.00
 100.00

 100.00

 100.00

 100.00

 100.00

 100.00

 100.00

 100.00

 100.00
 100.00
 100.00

 100.00
 80.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00

 100.00

 100.00

 100.00
 100.00

 100.00

 100.00
 100.00

Representing aggregate % of voting power held by the Company and/or its subsidiaries.
Company having 31st December as reporting date.
Formerly known as Dhraviance Realty Limited.

As on 31.12.2019 1USD = 71.385, 1GBP = 94.185, 1EUR = 80.095, 1SGD = 53.0525, 1HKD = 9.1675, 1MYR = 17.4525, 1CNY = 10.2396, 1PLN = 18.735
As on 31.03.2020 1USD = 75.665, 1GBP = 93.5025, 1EUR = 82.77, 1SGD = 53.025, 1HKD = 9.76, 1MYR = 17.515
* 
# 
^ 
^^  Dividend amount for USD 40.31 MM is paid in the month of August, 2019
** 
##  Formerly known as Reliance Digital Platform & Project Services Limited.

Formerly known as Jio Information Solutions Limited.

412

106

Reliance Exploration & Production DMCC#

06.12.2006

107
108

109

110

111

112

113

Reliance GAS Lifestyle India Private Limited
Reliance Gas Pipelines Limited
Reliance Global Energy Services 
(Singapore) Pte. Limited

09.08.2017
26.11.2012

18.08.2008

Reliance Global Energy Services Limited

20.06.2008

Reliance-GrandOptical Private Limited

Reliance Holding USA, Inc.#

Reliance Industrial Investments and 
Holdings Limited

17.03.2008

29.03.2010

30.12.1988

114

Reliance Industries (Middle East) DMCC#

11.05.2005

115

116

117

118

119

Reliance Industries Uruguay Petroquímica 
S.A.#
Reliance Innovative Building Solutions 
Private Limited

Reliance Jio Global Resources LLC#

Reliance Jio Infocomm Limited

Reliance Jio Infocomm Pte. Limited#

21.08.2017

30.03.2015

15.01.2015

17.06.2010

01.02.2013

120

Reliance Jio Infocomm UK Limited#

30.07.2013

121

Reliance Jio Infocomm USA, Inc.#

122
123

Reliance Jio Media Limited
Reliance Jio Messaging Services Limited

124

Reliance Marcellus II LLC#

125

Reliance Marcellus LLC#

126
127
128
129

130

131
132
133
134
135
136
137
138

Reliance O2C Limited^@
Reliance Payment Solutions Limited
Reliance Petro Marketing Limited
Reliance Petroleum Retail Limited
Reliance Progressive Traders Private 
Limited
Reliance Prolific Commercial Private Limited
Reliance Prolific Traders Private Limited
Reliance Retail Finance Limited
Reliance Retail Insurance Broking Limited
Reliance Retail Limited
Reliance Retail Ventures Limited
Reliance Sibur Elastomers Private Limited
Reliance SMSL Limited

05.06.2013

02.01.2015
12.09.2013

28.06.2010

29.03.2010

24.01.2019
07.09.2007
31.03.2009
21.06.2019

31.03.2009

31.03.2009
31.03.2009
20.02.2007
20.11.2006
20.11.2006
24.04.2007
21.02.2012
27.11.2007

INR
USD
INR
INR
INR
USD
INR
GBP
INR
INR
USD
INR

INR
USD
INR
USD
INR

INR
USD
INR
INR
USD
INR
GBP
INR
USD
INR
INR
INR
USD
INR
USD
INR
INR
INR
INR
INR

INR
INR
INR
INR
INR
INR
INR
INR

 342.58
 47.99
 100.00
 373.00
 8.93
 1.18
 28.05
 3.00
 0.05
 12,521.29
 1,754.05
 147.50

 1,275.15
 178.63
 0.71
 0.10
 64.69

0.00
0.00
45,000.00
 923.72
 129.40
 56.51
 6.00
 275.19
 38.55
 86.01
 97.33
 3,785.62
 530.31
 28,018.68
 3,925.01
 0.05
 115.00
 0.05
 0.01
 10.00

 1.00
 10.00
 68.12
 4.00
 4,990.40
 6,000.00
 1,929.53
 0.05

 1,288.57
 180.51
 (1.01)
 432.77
 366.75
 48.47
 10.38
 1.11
 (0.04)
 (35,457.64)
 (4,967.10)
 25,665.70

 (102.22)
 (14.32)
 0.07
 0.01
 (53.62)

 53.32
 7.47
1,25,955.70
 25.56
 3.58
 4.24
 0.45
 (8.92)
 (1.25)
 (3.15)
 (11.02)
 (3,785.33)
 (530.27)
 (17,319.50)
 (2,426.21)
 (0.05)
 45.06
 318.02
 (0.00)
 3,939.77

 631.04
 2,808.91
 3,342.43
 18.15
 13,124.78
 1,656.23
 1.24
 (8.59)

 1,730.52
 242.42
 127.96
 3,533.46
 5,670.94
 749.48
 194.86
 20.84
 0.02
 17,383.75
 2,435.21
 37,991.72

 3,269.58
 458.02
 1.07
 0.15
 23.26

 58.54
 8.20
2,41,705.20
 1,295.42
 181.47
 96.63
 10.26
 280.47
 39.29
 102.12
 86.46
 0.29
 0.04
 11,124.85
 1,558.43
 0.04
 179.23
 887.67
 0.01
 4,013.73

 639.58
 2,928.26
 15,062.98
 34.69
 35,565.91
 7,728.14
 4,824.39
 474.45

 99.37
 13.92
 28.97
 2,727.69
 5,295.26
 699.83
 156.43
 16.73
 0.01
 40,320.10
 5,648.26
 12,178.52

 2,096.65
 293.71
 0.29
 0.04
 12.18

 5.22
 0.73
 70,749.50
 346.14
 48.49
 35.88
 3.81
 14.20
 1.99
 19.26
 0.15
 -
 -
 425.67
 59.63
 0.04
 19.17
 569.60
 0.00
 63.96

 7.54
 109.36
 11,652.43
 12.54
 17,450.73
 71.91
 2,893.62
 482.99

 -
 -
 9.28
 46.74
 -
 -
 172.51
 18.45
 -
 17,319.79
 2,426.25
 23,717.65

 2,833.56
 396.94
 -
 -
 -

 -
 -
 2,489.35
 -
 -
 -
 -
 123.65
 17.32
 -
 0.36
 -
 -
 -
 -
 -
 100.91
 233.13
 -
 0.00

 -
 -
 111.91
 20.89
 578.24
 7,638.87
 30.90
 6.34

 -
 -
 44.95
 737.00
 87,265.43
 11,533.13
 21.04
 2.25
 -
 131.99
 18.49
 1,259.47

 4,759.24
 666.70
 2.14
 0.30
 1.74

 60.96
 8.54
 54,315.53
 347.72
 48.71
 209.18
 22.21
 187.17
 26.22
 0.13
 0.07
 (0.00)
 (0.00)
 680.01
 95.26
 -
 17.64
 14,126.29
 -
 49.50

 7.06
 28.55
 366.60
 27.49
 1,30,367.36
 163.15
 53.27
 2,455.91

 (74.95)
 (10.50)
 (3.37)
 79.36
 118.79
 15.70
 1.59
 0.17
 -
 (1,914.90)
 (268.25)
 38.26

 7.35
 1.03
 0.14
 0.02
 (1.50)

 4.00
 0.56
 7,494.51
 29.70
 4.16
 2.73
 0.29
 4.07
 0.57
 (0.57)
 (0.09)
 (0.43)
 (0.06)
 (167.61)
 (23.48)
 (0.05)
 (5.47)
 126.92
 (0.00)
 3.32

 0.37
 1.52
 25.19
 6.03
 7,423.42
 10.59
 0.67
 3.03

 -
 -
 (0.28)
 27.38
 5.75
 0.76
 -
 -
 -
 -
 -
 23.75

 -
 -
 0.07
 0.01
 -

 -
 -
1,932.69
 0.29
 0.04
 0.47
 0.05
 1.74
 0.24
 -
 -
 -
 -
 -
 -
 -
 -
 29.07
 -
 -

 -
 -
 21.49
 1.52
1,883.63
 2.49
 3.62
 (2.48)

 (74.95)
 (10.50)
 (3.09)
 51.98
 113.04
 14.94
 1.59
 0.17
 -
 (1,914.90)
 (268.25)
 14.51

 7.35
 1.03
 0.07
 0.01
 (1.50)

 4.00
 0.56
 5,561.82
 29.41
 4.12
 2.26
 0.24
 2.33
 0.33
 (0.57)
 (0.09)
 (0.43)
 (0.06)
 (167.61)
 (23.48)
 (0.05)
 (5.47)
 97.85
 (0.00)
 3.32

 0.37
 1.52
 3.70
 4.51
 5,539.79
 8.10
 (2.95)
 5.51

 -
 -
 (0.08)
 1.79
 -
 -
 -
 -
 -
 -
 -
(366.00)

 -
 -
 -
 -
 -

 -
 -
 (6.16)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 (0.01)
 10.14
 -
 -

 -
 -
 -
 (0.09)
 (12.90)
 -
 -
 (3.40)

 (74.95)
 (10.50)
 (3.17)
 53.77
 113.04
 14.94
 1.59
 0.17
 -
 (1,914.90)
 (268.25)
 (351.49)

 7.35
 1.03
 0.07
 0.01
 (1.50)

 4.00
 0.56
 5,555.66
 29.41
 4.12
 2.26
 0.24
 2.33
 0.33
 (0.57)
 (0.09)
 (0.43)
 (0.06)
 (167.61)
 (23.48)
 (0.05)
 (5.48)
 107.99
 (0.00)
 3.32

 0.37
 1.52
 3.70
 4.42
 5,526.89
 8.10
 (2.95)
 2.11

As on 31.12.2019 1USD = 71.385, 1GBP = 94.185, 1EUR = 80.095, 1SGD = 53.0525, 1HKD = 9.1675, 1MYR = 17.4525, 1CNY = 10.2396, 1PLN = 18.735
As on 31.03.2020 1USD = 75.665, 1GBP = 93.5025, 1EUR = 82.77, 1SGD = 53.025, 1HKD = 9.76, 1MYR = 17.515
* 
# 
^ 
@ 

Representing aggregate % of voting power held by the Company and/or its subsidiaries.
Company having 31st December as reporting date.
Formerly known as Reliance Navi Mumbai Infra Limited.
Financial information is for a period of 15 months.

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -

 -
 -

 100.00
 51.00
 100.00

 100.00

 100.00
 100.00

 100.00
 100.00

 100.00

 100.00
 100.00

 100.00
 100.00

 100.00

 100.00

 100.00
 100.00
 100.00

 100.00

 100.00
 100.00
 100.00
 100.00
 100.00
 100.00

 100.00
 100.00
 100.00
 100.00
 99.93
 94.63
 74.90
 100.00

413

Naye India Ka Naya JoshCONSOLIDATEDReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewAnnexure “A”

SALIENT FEATURES OF FINANCIAL STATEMENTS OF SUBSIDIARIES/ ASSOCIATES/ JOINT VENTURES AS PER COMPANIES ACT, 2013

Name of Subsidiary Company

The date since 
which Subsidiary 
was acquired

Reporting 
Currency

Equity Share 
Capital 

Other Equity

Total  
Assets 

 Total  
Liabilities 

Investments 

Revenue 
from 
Operations / 
Total Income

 Profit 
Before 
Taxation 

Provision 
for 
Taxation 

 Profit After 
Taxation 

Other 
Compre-
hensive 
Income

(` in crore)   
Foreign Currencies in Million
 % of 
Sharehold-
ing*

Total Com-
prehensive 
Income

Pro-
posed 
Divi-
dend 

Sr.  
No.

139

140
141
142
143

144

Reliance Strategic Business Ventures 
Limited
Reliance Strategic Investments Limited
Reliance Universal Traders Private Limited
Reliance Vantage Retail Limited
Reliance Ventures Limited
Reverie Language Technologies Private 
Limited

145

RIL USA, Inc.#

21.06.2019

28.12.2001
31.03.2009
27.12.2007
07.10.1999

22.03.2019

26.02.2009

146

RP Chemicals (Malaysia) Sdn. Bhd.#

11.02.2016

147

Saavn Inc.#

148

Saavn LLC#

149
150

Saavn Media Private Limited
SankhyaSutra Labs Private Limited

151

Scrumpalicious Limited#

152

153

154
155
156

Shopsense Retail Technologies Private 
Limited
Shri Kannan Departmental Store Private 
Limited
Surajya Services Private Limited
Surela Investment and Trading Limited
Tesseract Imaging Private Limited

157

The Hamleys Group Limited#

The Indian Film Combine Private Limited

158
159 Ulwe East Infra Limited@
160 Ulwe North Infra Limited@
Ulwe South Infra Limited@
161
162 Ulwe Waterfront East Infra Limited@
163 Ulwe Waterfront North Infra Limited@
164 Ulwe Waterfront South Infra Limited@
165 Ulwe Waterfront West Infra Limited@
166 Ulwe West Infra Limited@

05.04.2018

05.04.2018

05.04.2018
12.03.2019

16.07.2019

13.08.2019

03.03.2020

09.05.2019
07.05.2012
07.05.2019

16.07.2019

17.04.2018
04.02.2019
28.01.2019
28.01.2019
29.01.2019
29.01.2019
15.01.2019
30.01.2019
04.02.2019

INR

INR
INR
INR
INR
INR

INR
USD
INR
RM
INR
USD
INR
USD
INR
INR
INR
GBP
INR

INR

INR
INR
INR
INR
GBP
INR
INR
INR
INR
INR
INR
INR
INR
INR

 100.00

 9,806.85

 15,297.32

 5,390.47

 10,681.67

 319.65

 27.69

 18.29

 9.39

 (932.50)

 (923.11)

 2.02
 10.00
 0.56
 2.69
 0.02

 21.42
 3.00
 2,747.27
 1,574.14
0.00
0.00
 1,419.92
 198.91
 0.07
 0.11
0.00
0.00
 1.74

 1,934.91
 1,763.51
 155.11
 3,925.20
 38.20

 933.21
 130.73
 (1,864.68)
 (1,068.43)
 139.84
 19.59
 (1,303.20)
 (182.56)
 7,125.05
 53.32
 32.51
 3.45
 49.98

 4,783.44
 1,978.66
 160.43
 3,939.87
 46.16

 1,819.03
 254.82
 1,021.76
 585.45
 139.84
 19.59
 170.61
 23.90
 7,469.71
 56.15
 38.67
 4.11
 57.73

 2,846.51
 205.15
 4.76
 11.98
 7.94

 864.40
 121.09
 139.17
 79.74
 -
 -
 53.89
 7.55
 344.59
 2.73
 6.16
 0.65
 6.01

 206.09
 -
 -
 1,168.06
 5.25

 -
 -
 -
 -
 139.84
 19.59
 -
 -
 1,837.03
 -
 -
 -
 -

 349.25
 3.70
 3.99
 231.88
 5.49

 12,441.48
 1,742.87
 526.32
 301.57
 -
 -
 153.62
 21.52
 1.78
 2.64
 10.64
 1.13
 5.95

 193.83
 0.46
 0.70
 191.93
 (0.38)

 70.89
 9.93
 26.35
 15.10
 (0.00)
 (0.00)
 16.63
 2.33
 (7.63)
 0.21
 5.27
 0.56
 (1.11)

 (36.11)
 (2.38)
 2.30
 39.60
 -

 2.28
 0.32
 0.38
 0.22
 -
 -
 -
 -
 (0.01)
 -
 1.04
 0.11
 (0.50)

 229.94
 2.84
 (1.60)
 152.33
 (0.38)

 68.61
 9.61
 25.97
 14.88
 (0.00)
 (0.00)
 16.63
 2.33
 (7.62)
 0.21
 4.23
 0.45
 (0.60)

 -
 -
 -
 -
 (0.43)

 -
 -
 -
 -
 -
 -
 -
 -
 (0.37)
 (0.20)
 -
 -
 (0.03)

 229.94
 2.84
 (1.60)
 152.33
 (0.81)

 68.61
 9.61
 25.97
 14.88
 (0.00)
 (0.00)
 16.63
 2.33
 (7.99)
 0.01
 4.23
 0.45
 (0.63)

 8.49

 158.04

 327.82

 161.29

 -

 371.65

 (78.11)

 2.38

 (80.49)

 (0.29)

 (80.78)

 0.03
 0.05
 0.01
 12.42
 1.32
 6.90
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05

 15.34
 (0.59)
 8.52
 (26.28)
 (2.79)
 2,212.84
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 17.02
 21.52
 8.93
 269.84
 28.65
 2,868.64
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05
 0.05

 1.64
 22.07
 0.40
 283.70
 30.12
 648.90
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00
 0.00

 -
 5.13
 -
 228.02
 24.21
 63.65
 -
 -
 -
 -
 -
 -
 -
 -

 0.98
 0.30
 0.02
 -
 -
 0.58
 -
 -
 -
 -
 -
 -
 -
 -

 (0.97)
 (0.05)
 (0.37)
 (0.47)
 (0.05)
 2.14
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.19)
 (0.00)
 -
 -
 -
 0.55
 -
 -
 -
 -
 -
 -
 -
 -

 (0.78)
 (0.05)
 (0.37)
 (0.47)
 (0.05)
 1.59
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 (0.00)
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 (0.78)
 (0.05)
 (0.37)
 (0.47)
 (0.05)
 1.59
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)
 (0.00)

 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

 -

 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -

 100.00

 88.24
 100.00
 100.00
 100.00
 81.32

 100.00

 100.00

 100.00

 100.00
 94.48
 85.62

 100.00
 86.02

 100.00

 61.28
 100.00
 90.00

 100.00
 83.17
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00
 100.00

As on 31.12.2019 1USD = 71.385, 1GBP = 94.185, 1EUR = 80.095, 1SGD = 53.0525, 1HKD = 9.1675, 1MYR = 17.4525, 1CNY = 10.2396, 1PLN = 18.735
As on 31.03.2020 1USD = 75.665, 1GBP = 93.5025, 1EUR = 82.77, 1SGD = 53.025, 1HKD = 9.76, 1MYR = 17.515
* 
# 
@ 

Representing aggregate % of voting power held by the Company and/or its subsidiaries.
Company having 31st December as reporting date.
Financial information is for a period of 15 months.

The above statement also indicates performance and financial position of each of the subsidiaries.

NAME OF THE SUBSIDIARY WHICH IS YET TO COMMENCE OPERATIONS 

Sr. 
No.

Name of the Companies

Dronagiri Bokadvira East Infra Limited
Dronagiri Bokadvira North Infra Limited
Dronagiri Bokadvira South Infra Limited
Dronagiri Bokadvira West Infra Limited
Dronagiri Dongri East Infra Limited
Dronagiri Dongri North Infra Limited
Dronagiri Dongri South Infra Limited
Dronagiri Dongri West Infra Limited
Dronagiri Funde East Infra Limited

1
2
3
4
5
6
7
8
9
10 Dronagiri Funde North Infra Limited
11
Dronagiri Funde South Infra Limited
12 Dronagiri Funde West Infra Limited
13 Dronagiri Navghar East Infra Limited
14 Dronagiri Navghar North First Infra Limited
15 Dronagiri Navghar North Infra Limited
16 Dronagiri Navghar North Second Infra Limited
17 Dronagiri Navghar South First Infra Limited
18 Dronagiri Navghar South Infra Limited
19 Dronagiri Navghar South Second Infra Limited
20 Dronagiri Navghar West Infra Limited
21 Dronagiri Pagote East Infra Limited
22 Dronagiri Pagote North First Infra Limited
23 Dronagiri Pagote North Infra Limited
24 Dronagiri Pagote North Second Infra Limited
25 Dronagiri Pagote South First Infra Limited
26 Dronagiri Pagote South Infra Limited
27 Dronagiri Pagote West Infra Limited
28 Dronagiri Panje East Infra Limited
29 Dronagiri Panje North Infra Limited
30 Dronagiri Panje South Infra Limited
31 Dronagiri Panje West Infra Limited
32 Jio Limited
33 Kalamboli East Infra Limited
34 Kalamboli North First Infra Limited
35 Kalamboli North Infra Limited
36 Kalamboli North Second Infra Limited
37 Kalamboli North Third Infra Limited
38 Kalamboli South First Infra Limited
39 Kalamboli South Infra Limited
40 Kalamboli West Infra Limited
41
42 Reliance O2C Limited
43 Reliance Petroleum Retail Limited
44 Ulwe East Infra Limited
45 Ulwe North Infra Limited
46 Ulwe South Infra Limited
47 Ulwe Waterfront East Infra Limited
48 Ulwe Waterfront North Infra Limited
49 Ulwe Waterfront South Infra Limited
50 Ulwe Waterfront West Infra Limited
51 Ulwe West Infra Limited

Reliance Ethane Pipeline Limited

414

415

Naye India Ka Naya JoshCONSOLIDATEDReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewAnnexure “A”

SALIENT FEATURES OF FINANCIAL STATEMENTS OF SUBSIDIARIES/ ASSOCIATES/ JOINT VENTURES AS PER COMPANIES ACT, 2013

PART “B”: ASSOCIATES AND JOINT VENTURES
Statement pursuant to Section 129 (3) of the Companies Act, 2013 related to Associates and Joint Ventures

Name of the Subsidiaries which have ceased to be subsidiary/ liquidated/ sold/ merged during the year

Name of Associates/Joint Ventures

Sr. 
No.

Sr. 
No.

Name of the Companies

Ethane Crystal LLC
Ethane Emerald LLC
Ethane Opal LLC
Ethane Pearl LLC
Ethane Sapphire LLC
Ethane Topaz LLC
Reliance Aromatics and Petrochemicals Limited
Reliance Chemicals Limited
Reliance Energy and Project Development Limited

1
2
3
4
5
6
7
8
9
10 Reliance Lifestyle Holdings Limited
Reliance Polyolefins Limited
11
Reliance Services and Holdings Limited (Formerly known as Naroda Power Private Limited)
12
Reliance Universal Enterprises Limited
13
Reliance World Trade Private Limited
14
Rhea Retail Private Limited
15

ASSOCIATES & JOINT VENTURES
Gujarat Chemical Port Limited#
1
Indian Vaccines Corporation Limited
2
Reliance Europe Limited
3
Reliance Industrial Infrastructure Limited
4
Pipeline Management Services Private Limited^
5
India Gas Solutions Private Limited
6
Football Sports Development Limited
7
IMG Reliance Limited
8
Vadodara Enviro Channel Limited
9
Alok Industries Limited
10
Balaji Telefilms Limited
11
Jio Digital Fibre Private Limited
12
Reliance Jio Infratel Private Limited
13
Jamnagar Utilities & Power Private Limited
14

Latest 
audited 
Balance 
Sheet 
Date

The date on 
which the 
Associate 
or Joint 
Venture 
was 
associated 
or acquired

Shares of Associate/Joint Ventures 
held by the Company on the year end

No.

Extent 
of 
Holding 
%*

Amount of 
Investment 
in Associ-
ates/Joint 
Venture 
(` in crore)

Profit/Loss  
for the year

Not Con-
sidered in 
Consoli-
dation

Consid-
ered in 
Consoli-
dation  
(` in 
crore)

Net-worth 
attribut-
able to 
Share-
holding as 
per latest 
audited 
Balance 
Sheet  
(` in 
crore)  

Description 
of how there 
is Significant 
Influence

Reason 
why the 
Associate/
Joint Venture 
is not 
consolidated

64,29,20,000
01.04.2006
31.03.2019
62,63,125
27.03.1989
31.03.2019
11,08,500
10.06.1993
31.12.2019
68,60,064
19.05.1994
31.03.2020
5,00,000
29.03.2019
31.03.2019
1,50,00,000
26.08.2019
31.03.2020
10,80,141
07.08.2019
31.03.2020
5,33,60,074
07.08.2019
31.03.2020
14,302
31.03.2019
01.04.2019
83,33,33,333
31.03.2019 28.02.2020
22.08.2017
31.03.2019
2,52,00,000
31.03.2019 2,49,54,43,338
31.03.2019
06.05.2019 1,05,35,00,000
31.03.2019
52,00,000
07.05.2018
31.03.2019

318.81
41.80%
64.29
2.91
0.61
33.33%
60.20
3.93 50.00%
168.22
16.30
45.43%
0.50
0.50 50.00%
6.48
15.00 50.00%
108.02
134.38
47.26%
99.18
201.23 50.00%
28.57%
13.32
37.70%  (5,510.59)
189.75
24.92%
20.01
48.46%
128.24
49.00%
0.52
0.40 26.00%

0.01
250.00
95.13
249.54
105.35

 100.12
 (0.16)
 1.78
 3.58
 1.26
 (5.94)
 (14.87)
 7.34
 0.00
 -
 -
 -
 -
 -

 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -
 -

Note-A
Note-A
Note-A
Note-A
Note-A
Note-A
Note-A
Note-A
Note-A
-
-
-
-
-

 -
 -
 -
 -
-
-
-
-
-
Note-B
Note-B
Note-B
Note-B
Note-C

*Representing aggregate % of voting power held by the company
#Formerly known as Gujarat Chemical Port Terminal Company Limited
^Formerly known as Rutvi Project Managers Private Limited
Notes:
A. There is significant influence due to percentage(%) of voting power.
B. Accounted as per requirement of Ind AS 109 – Financial Instruments.
C. The Company holds 26%of equity shares with voting rights, with no right to dividend and no right to participate in the surplus assets of the company.

The above statement also indicates performance and financial position of each of the associates and joint ventures.

As per our Report of even date

For and on behalf of the Board

For D T S & Associates LLP
Chartered Accountants
(Registration No.142412W/ W100595)

For S R B C & CO LLP
Chartered Accountants
(Registration No.324982E/E300003)

T P Ostwal
Partner
Membership No. 030848

Vikas Kumar Pansari
Partner
Membership No. 093649

K. Sethuraman
Company Secretary

Alok Agarwal
Chief Financial Officer

Mumbai
Date: April 30, 2020 

Srikanth Venkatachari
Joint Chief Financial Officer

Savithri Parekh
Joint Company Secretary

Chairman and Managing Director

Executive Directors

Non-Executive Directors

M.D. Ambani

N.R. Meswani
H.R. Meswani
P.M.S. Prasad
P.K. Kapil

Nita M. Ambani
Y.P. Trivedi
Prof. Dipak C. Jain
Dr. R.A. Mashelkar
Adil Zainulbhai
Raminder Singh Gujral
Dr. Shumeet Banerji
Arundhati Bhattacharya
K.V. Chowdary

416

417

Naye India Ka Naya JoshCONSOLIDATEDReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewNotice

NOTICE is hereby given that the Forty-
third Annual General Meeting (Post-IPO) 
of the members of Reliance Industries 
Limited will be held on Wednesday, 
July 15, 2020 at 02:00 p.m. IST through 
Video Conferencing (“VC”)/ Other Audio-
Visual Means (“OAVM”), to transact the 
following business:

ORDINARY BUSINESS
1. 

To consider and adopt (a) the audited 
financial statement of the Company 
for the financial year ended March 31, 
2020 and the reports of the Board 
of Directors and Auditors thereon; 
and (b) the audited consolidated 
financial statement of the Company 
for the financial year ended March 
31, 2020 and the report of Auditors 
thereon and in this regard, to consider 
and if thought fit, to pass, with or 
without modification(s), the following 
resolutions as Ordinary Resolutions:

a) 

b) 

“RESOLVED THAT the audited 
financial statement of the 
Company for the financial year 
ended March 31, 2020 and the 
reports of the Board of Directors 
and Auditors thereon, as circulated 
to the members, be and are 
hereby considered and adopted.”

“RESOLVED THAT the audited 
consolidated financial statement 
of the Company for the financial 
year ended March 31, 2020 
and the report of Auditors 
thereon, as circulated to the 
members, be and are hereby 
considered and adopted.”

2.  To declare a dividend on equity shares 

for the financial year ended 
March 31, 2020 and in this regard, to 
consider and if thought fit, to pass, with 
or without modification(s), the following 
resolution as an Ordinary Resolution:

“RESOLVED THAT a dividend at 
the rate of ` 6.50 (Six rupees and 
Fifty paise only) per equity share of 
` 10/- (Ten rupees) each fully paid-
up of the Company, and a pro-rata 
dividend of ` 1.625 on each of the 
partly paid-up Rights Equity Shares 

418

of the Company, as recommended 
by the Board of Directors, be and 
is hereby declared for the financial 
year ended March 31, 2020 and the 
same be paid out of the profits of the 
Company for the financial year ended 
March 31, 2020.”

3.  To appoint Shri Hital R. Meswani, 

who retires by rotation as a Director 
and in this regard, to consider and if 
thought fit, to pass, with or without 
modification(s), the following resolution 
as an Ordinary Resolution:

“RESOLVED THAT in accordance 
with the provisions of Section 152 
and other applicable provisions of 
the Companies Act, 2013, Shri Hital 
R. Meswani (DIN: 00001623), who 
retires by rotation at this meeting be 
and is hereby appointed as a Director 
of the Company.”

4.  To appoint Shri P.M.S. Prasad, who 
retires by rotation as a Director and 
in this regard, to consider and if 
thought fit, to pass, with or without 
modification(s), the following resolution 
as an Ordinary Resolution:

“RESOLVED THAT in accordance 
with the provisions of Section 152 
and other applicable provisions of 
the Companies Act, 2013, Shri P.M.S. 
Prasad (DIN: 00012144), who retires 
by rotation at this meeting be and 
is hereby appointed as a Director 
of the Company.”

SPECIAL BUSINESS
5.  To re-appoint Shri Hital R. Meswani 
as a Whole-time Director and in this 
regard, to consider and if thought fit, 
to pass, with or without modification(s), 
the following resolution as an 
Ordinary Resolution:

“RESOLVED THAT in accordance with 
the provisions of Sections 196, 197 and 
203 read with Schedule V and other 
applicable provisions of the Companies 
Act, 2013 and the Companies 
(Appointment and Remuneration of 
Managerial Personnel) Rules, 2014 
(including any statutory modification(s) 

or re-enactment(s) thereof, for the 
time being in force), approval of the 
members be and is hereby accorded 
to re-appoint Shri Hital R. Meswani 
(DIN: 00001623) as a Whole-time 
Director, designated as Executive 
Director, for a period of 5 (five) years 
from the expiry of his present term 
of office, i.e., with effect from August 
4, 2020 on the terms and conditions 
including remuneration as set out 
in the Statement annexed to the 
Notice, with liberty to the Board of 
Directors (hereinafter referred to as 
“the Board” which term shall include 
the Human Resources, Nomination 
and Remuneration Committee of 
the Board) to alter and vary the 
terms and conditions of the said re-
appointment and / or remuneration as 
it may deem fit;

RESOLVED FURTHER THAT the Board 
be and is hereby authorised to do all 
acts and take all such steps as may be 
necessary, proper or expedient to give 
effect to this resolution.”

6.  To appoint Shri K. V. Chowdary as a 

Director and in this regard, to consider 
and if thought fit, to pass, with or 
without modification(s), the following 
resolution as an Ordinary Resolution:

“RESOLVED THAT in accordance with 
the provisions of Section 152 read 
with other applicable provisions of 
the Companies Act, 2013 (“the Act”) 
and the Companies (Appointment and 
Qualification of Directors) Rules, 2014 
(including any statutory modification(s) 
or re-enactment(s) thereof, for the time 
being in force), Shri K. V. Chowdary 
(DIN: 08485334), who was appointed 
as an additional director in accordance 
with the provisions of Section 161(1) of 
the Act and the Articles of Association 
of the Company and who holds office 
up to the date of this meeting and in 
respect of whom the Company has 
received a notice in writing under 
Section 160 of the Act from a member 
proposing his candidature for the office 
of Director, be and is hereby appointed 
as a Director of the Company;

RESOLVED FURTHER THAT the 
Board of Directors be and is hereby 
authorised to do all acts and take 
all such steps as may be necessary, 
proper or expedient to give effect to 
this resolution.”

7.  To ratify the remuneration of Cost 

Auditors for the financial year ending 
March 31, 2021 and, in this regard, to 
consider and if thought fit, to pass, with 
or without modification(s), the following 
resolution as an Ordinary Resolution:

“RESOLVED THAT in accordance with 
the provisions of Section 148 and other 
applicable provisions of the Companies 
Act, 2013 read with the Companies 
(Audit and Auditors) Rules, 2014 
(including any statutory modification(s) 
or re-enactment(s) thereof, for the time 
being in force), the remuneration, as 
approved by the Board of Directors 
and set out in the Statement annexed 
to the Notice, to be paid to the Cost 
Auditors appointed by the Board of 
Directors, to conduct the audit of 
cost records of the Company for the 
financial year ending March 31, 2021, 
be and is hereby ratified.”

By Order of the Board of Directors

K. Sethuraman
Group Company Secretary and
Chief Compliance Officer

Mumbai, June 20, 2020

Registered Office:
3rd Floor, Maker Chambers IV, 222,
Nariman Point,
Mumbai 400 021
CIN: L17110MH1973PLC019786
Website: www.ril.com  
E-mail: investor.relations@ril.com
Tel.: +91 22 3555 5000  
Fax: +91 22 2204 2268

NOTES:
1.  Considering the present Covid-19 

Company commend their respective 
re-appointments.

pandemic, the Ministry of Corporate 
Affairs (“MCA”) has vide its circular 
dated May 5, 2020 read together 
with circulars dated April 8, 2020 and 
April 13, 2020 (collectively referred 
to as “MCA Circulars”) permitted 
convening the Annual General Meeting 
(“AGM” / “Meeting”) through Video 
Conferencing (“VC”) or Other Audio 
Visual Means (“OAVM”), without the 
physical presence of the members at 
a common venue. In accordance with 
the MCA Circulars, provisions of the 
Companies Act, 2013 (‘the Act’) and the 
Securities and Exchange Board of India 
(Listing Obligations and Disclosure 
Requirements) Regulations, 2015 
(“SEBI Listing Regulations”), the AGM 
of the Company is being held through 
VC / OAVM. The deemed venue for 
the AGM shall be the Registered Office 
of the Company.

2.  A statement pursuant to Section 102(1) 
of the Act, relating to the Special 
Business to be transacted at the AGM 
is annexed hereto.

3.  Generally, a member entitled to attend 

and vote at the meeting is entitled to 
appoint a proxy to attend and vote 
on a poll instead of himself and the 
proxy need not be a member of the 
Company. Since this AGM is being 
held through VC / OAVM pursuant 
to the MCA Circulars, physical 
attendance of members has been 
dispensed with. Accordingly, the 
facility for appointment of proxies by 
the members will not be available 
for the AGM and hence the Proxy 
Form and Attendance Slip are not 
annexed hereto.

4.  Since the AGM will be held through VC/ 
OAVM, the route map of the venue of 
the Meeting is not annexed hereto.

5. 

In terms of the provisions of Section 
152 of the Act, Shri Hital R. Meswani 
and Shri P.M.S. Prasad, Directors, 
retire by rotation at the Meeting. 
Human Resources, Nomination 
and Remuneration Committee 
and the Board of Directors of the 

Shri Hital R. Meswani and Shri P.M.S. 
Prasad are interested in the Ordinary 
Resolutions set out at Item Nos. 3 
and 4, respectively, of the Notice with 
regard to their re-appointment. Shri 
Nikhil R. Meswani, Executive Director, 
being related to Shri Hital R. Meswani, 
may be deemed to be interested in 
the resolution set out at Item No. 3 of 
the Notice. The other relatives of Shri 
Hital R. Meswani and relatives of Shri 
P.M.S. Prasad may be deemed to be 
interested in the resolutions set out 
at Item Nos. 3 and 4 of the Notice, 
respectively, to the extent of their 
shareholding interest, if any, in the 
Company. Save and except the above, 
none of the Directors / Key Managerial 
Personnel of the Company / their 
relatives are, in any way, concerned or 
interested, financially or otherwise, in 
the Ordinary Business set out under 
Item Nos. 1 to 4 of the Notice.

6.  Details of Directors retiring by rotation / 

seeking appointment / 
re-appointment at this 
Meeting are provided in the 
“Annexure” to the Notice.

DISPATCH OF ANNUAL REPORT 
THROUGH ELECTRONIC MODE:
7. 

In compliance with the MCA Circulars 
and SEBI Circular dated May 12, 2020, 
Notice of the AGM along with the 
Annual Report 2019-20 is being sent 
only through electronic mode to those 
Members whose email addresses 
are registered with the Company/ 
Depositories. Members may note 
that the Notice and Annual Report 
2019-20 will also be available on the 
Company’s website www.ril.com, 
websites of the Stock Exchanges, 
i.e., BSE Limited and National Stock 
Exchange of India Limited at www.
bseindia.com and www.nseindia.com 
respectively, and on the website of 
Company’s Registrar and Transfer 
Agent, KFin Technologies Private 
Limited (“KFinTech”) at https://
evoting.karvy.com

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8.  For receiving all communication 

c)  Members who would like to 

express their views or ask 
questions during the AGM may 
register themselves by logging on 
to https://emeetings.kfintech.
com and clicking on the ‘Speaker 
Registration’ option available 
on the screen after log in. The 
Speaker Registration will be open 
during Wednesday, July 8, 2020 to 
Monday, July 13, 2020. Only those 
members who are registered will 
be allowed to express their views 
or ask questions. The Company 
reserves the right to restrict the 
number of questions and number 
of speakers, depending upon 
availability of time as appropriate 
for smooth conduct of the AGM.

d)  Members will be allowed to attend 
the AGM through VC / OAVM on 
first come, first served basis.

e)  Facility to join the meeting shall be 

opened thirty minutes before the 
scheduled time of the AGM and 
shall be kept open throughout the 
proceedings of the AGM.

f)  Members who need assistance 
before or during the AGM, 
can contact KFinTech on 
emeetings@kfintech.com or call on 
toll free numbers 1800-425-8998 / 
1800-345-4001 . Kindly quote your 
name, DP ID-Client ID / Folio no. 
and E-voting Event Number in all 
your communications. 

10. 

In case of joint holders attending the 
Meeting, only such joint holder who 
is higher in the order of names will be 
entitled to vote at the AGM.

11.  Members attending the AGM through 

VC / OAVM shall be reckoned 
for the purpose of quorum under 
Section 103 of the Act.

12.  Members of the Company under the 
category of Institutional Investors 
are encouraged to attend and 
vote at the AGM.

(including Annual Report) from the 
Company electronically:

a)  Members holding shares in physical 
mode and who have not registered 
/ updated their email address 
with the Company are requested 
to register / update the same by 
writing to the Company with details 
of folio number and attaching a 
self-attested copy of PAN card 
at investor.relations@ril.com or 
to KFinTech at  
rilinvestor@kfintech.com

b)  Members holding shares in 
dematerialised mode are 
requested to register / update 
their email addresses with the 
relevant Depository Participant.

PROCEDURE FOR JOINING THE 
AGM THROUGH VC / OAVM:
9.  The Company will provide VC / 

OAVM facility to its Members for 
participating at the AGM.

a)  Members will be able to attend 
the AGM through VC / OAVM or 
view the live webcast at https://
emeetings.kfintech.com by using 
their e-voting login credentials.

 Members are requested to follow 
the procedure given below:

i. 

ii. 

iii. 

iv. 

 Launch internet browser 
(chrome/firefox/safari) by 
typing the URL: https://
emeetings.kfintech.com

 Enter the login credentials 
(i.e., User ID and password 
for e-voting). 

 After logging in, click on 
“Video Conference” option

 Then click on camera icon 
appearing against AGM event 
of Reliance Industries Limited, 
to attend the Meeting.

b)  Members who do not have User 
ID and Password for e-voting or 
have forgotten the User ID and 
Password may retrieve the same 
by following the procedure given 
in the E-voting instructions.

420

PROCEDURE FOR REMOTE 
E-VOTING AND E-VOTING  
AT THE AGM:
13.  Pursuant to the provisions of Section 
108 and other applicable provisions, if 
any, of the Companies Act, 2013 read 
with the Companies (Management 
and Administration) Rules, 2014, as 
amended, and Regulation 44 of SEBI 
Listing Regulations, the Company 
is providing to its members facility 
to exercise their right to vote on 
resolutions proposed to be passed at 
AGM by electronic means (“e-voting”). 
Members may cast their votes 
remotely, using an electronic voting 
system on the dates mentioned herein 
below (“remote e-voting’’).

Further, the facility for voting through 
electronic voting system will also be 
made available at the Meeting (“Insta 
Poll”) and members attending the 
Meeting who have not cast their vote(s) 
by remote e-voting will be able to vote 
at the Meeting through Insta Poll.

The Company has engaged the 
services of KFinTech as the agency to 
provide e-voting facility.

The manner of voting remotely 
by members holding shares in 
dematerialized mode, physical 
mode and for members who 
have not registered their email 
addresses is provided in the 
instructions given below.

The remote e-voting facility 
will be available during the 
following voting period:

Commencement of 
remote e-voting:

End of remote 
e-voting:

9:00 a.m. on 
Saturday, July 11, 
2020

5:00 p.m. on 
Tuesday, July 14, 
2020

The remote e-voting will not be allowed 
beyond the aforesaid date and time 
and the remote e-voting module shall 
be forthwith disabled by KFinTech 
upon expiry of the aforesaid period.

Voting rights of a member / 
beneficial owner (in case of 
electronic shareholding) shall be 
in proportion to his share in the 
paid-up equity share capital of the 
Company as on the cut-off date, i.e., 
Wednesday, July 8, 2020.

iv.  Any person who becomes a member 
of the Company after despatch of the 
Notice of the Meeting and holding 
shares as on the cut-off date may 
obtain the User ID and password 
from KFinTech in the manner as 
mentioned below:

The Board of Directors of the Company 
has appointed Shri Mehul Modi, a 
Practising Chartered Accountant, 
Partner, Deloitte Haskins & Sells 
LLP, Chartered Accountants or 
failing him Shri Vishal Agarwal, a 
Practising Chartered Accountant, 
Partner, Deloitte Haskins & Sells LLP, 
Chartered Accountants, as Scrutiniser 
to scrutinise the remote e-voting 
and Insta Poll process in a fair and 
transparent manner and they have 
communicated their willingness to be 
appointed and will be available for 
the said purpose.

Information and instructions 
relating to e-voting are as under:
The members who have cast their 
i. 
vote(s) by remote e-voting may also 
attend the Meeting but shall not be 
entitled to cast their vote(s) again at the 
Meeting. Once the vote on a resolution 
is cast by a member, whether partially 
or otherwise, the member shall not be 
allowed to change it subsequently or 
cast the vote again.

(a) 

If the mobile number of the 
member is registered against Folio 
No. / DP ID Client ID, the member 
may send SMS: MYEPWD  
E-Voting Event Number+Folio No. 
or DP ID Client ID to 9212993399

Example for NSDL: MYEPWD 
 IN12345612345678

Example for CDSL: MYEPWD 
 1402345612345678

(b) 

Example for Physical: MYEPWD 
 XXXX1234567890

If e-mail address or mobile number 
of the member is registered 
against Folio No. / DP ID Client ID, 
then on the home page of https://
evoting.karvy.com, the member 
may click “Forgot Password” and 
enter Folio No. or DP ID Client ID 
and PAN to generate a password.

(c)  Member may call on KFinTech’s 
toll-free numbers 1800-425-
8998 / 1800-345-4001 (from 9:00 
a.m. to 6:00 p.m.)

ii.  A member can opt for only single 

(d)  Member may send 

mode of voting per EVEN, i.e., through 
remote e-voting or voting at the 
Meeting (Insta Poll). If a member casts 
vote(s) by both modes, then voting 
done through remote e-voting shall 
prevail and vote(s) cast at the Meeting 
shall be treated as “INVALID”.

iii.  A person, whose name is recorded 
in the register of members or in 
the register of beneficial owners 
maintained by the depositories as 
on the cut-off date, i.e., Wednesday, 
July 8, 2020 only shall be entitled to 
avail the facility of remote e-voting 
or for participation at the AGM and 
voting through Insta Poll. A person 
who is not a member as on the cut-
off date, should treat the Notice for 
information purpose only.

an e-mail request to 
evoting.ril@kfintech.com 

If the member is already registered 
with KFinTech’s e-voting platform, 
then he can use his existing 
password for logging in.

v.  The Company has opted to provide 

the same electronic voting system at 
the Meeting, as used during remote 
e-voting, and the said facility shall 
be operational till all the resolutions 
proposed in the Notice are considered 
and voted upon at the Meeting and 
may be used for voting only by the 
members holding shares as on the cut-
off date who are attending the Meeting 
and who have not already cast their 
vote(s) through remote e-voting.

vi.  Information and instructions 

for remote e-voting:

I.  A.  In case a member receives 

an e-mail from the Company 
/ KFinTech [for members 
whose e-mail addresses 
are registered with the 
Company / Depository 
Participant(s)]:

(a)  Launch internet browser by typing 
the URL: https://evoting.karvy.com

(b)  Enter the login credentials  

(User ID and password given in 
the e-mail). The E-Voting Event 
Number+Folio No. or DP ID Client 
ID will be your User ID. However, 
if you are already registered with 
KFinTech for e-voting, you can 
use the existing password for 
logging in. If required, please visit 
https://evoting.karvy.com or 
contact toll-free numbers 1800-
425-8998 / 1800-345-4001 (from 
9:00 a.m. to 6:00 p.m.) for your 
existing password.

(c)  After entering these details 

appropriately, click on “LOGIN”.

(d)   You will now reach Password 

Change Menu wherein you are 
required to mandatorily change 
your password upon logging-
in for the first time. The new 
password shall comprise minimum 
8 characters with at least one 
upper case (A-Z), one lower case 
(a-z), one numeric (0-9) and a 
special character (@,#,$,etc.). 
The system will prompt you to 
change your password and update 
your contact details like mobile 
number, e-mail address, etc. on 
first login. You may also enter 
a secret question and answer 
of your choice to retrieve your 
password in case you forget it. It is 
strongly recommended that you 
do not share your password with 
any other person and that you 
take utmost care to keep your 
password confidential.

(e)   You need to login again with the 

new credentials.

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Notice (contd)Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(f)  On successful login, the system 
will prompt you to select the 
E-Voting Event Number (EVEN) 
for Reliance Industries Limited. 
SHAREHOLDERS TO SELECT 
THE RESPECTIVE EVENS AND 
VOTE DEPENDING UPON 
THEIR SHAREHOLDING - 
FULLY PAID-UP OR PARTLY 
PAID-UP OR BOTH.

(g)  On the voting page, enter the 

number of shares as on the cut-
off date under either “FOR” or 
“AGAINST” or alternatively, you 
may partially enter any number 
under “FOR” / “AGAINST”, but 
the total number under “FOR” / 
“AGAINST” taken together should 
not exceed your total shareholding 
as on the cut-off date. You 
may also choose to “ABSTAIN” 
and vote will not be counted 
under either head.

(h)  Members holding shares under 
multiple folios / demat accounts 
shall choose the voting process 
separately for each of the folios / 
demat accounts.

(i)   Voting has to be done for each 
item of the Notice separately. In 
case you do not desire to cast your 
vote on any specific item, it will be 
treated as “ABSTAINED”.

(j)   You may then cast your vote by 
selecting an appropriate option 
and click on “SUBMIT”.

(k)   A confirmation box will be 

displayed. Click “OK” to confirm, 
else “CANCEL” to modify.

(l)   Once you confirm, you will not be 
allowed to modify your vote.

(m)  Corporate / Institutional Members 
(i.e., other than Individuals, HUFs, 
NRIs, etc.) are also required to 
send legible scanned certified 
true copy (in PDF Format) of 
the Board Resolution / Power 
of Attorney / Authority Letter, 
etc., together with attested 
specimen signature(s) of the duly 
authorized representative(s), 
to the Scrutiniser at e-mail id: 
ril.scrutinizer@kfintech.com 
with a copy marked to 

evoting.ril@kfintech.com It is 
also requested to upload the 
same in the e-voting module in 
their login. The naming format 
of the aforesaid legible scanned 
document shall be “Corporate 
Name EVENT NO.”

(B)  In case of a member whose 

e-mail address is not 
registered / updated with 
the Company / KFinTech / 
Depository Participant(s), 
please follow the following 
steps to generate your login 
credentials:

(a)  Members holding shares in 

physical mode, who have not 
registered / updated their email 
addresses with the Company, 
are requested to register / 
update the same by clicking 
on https://rkarisma.kfintech.
com/shareholders or by writing 
to the Company with details 
of folio number and attaching 
a self-attested copy of PAN 
card at investor.relations@
ril.com or to KFinTech at 
rilinvestor@kfintech.com

IV. 

In case of any query pertaining to 
e-voting, members may refer to the 
“Help” and “FAQs” sections / E-voting 
user manual available through a 
dropdown menu in the “Downloads” 
section of KFinTech’s website for 
e-voting: https://evoting.karvy.com 
or contact KFinTech as per the details 
given under sub-point no. V below.

V.  Members are requested to note 
the following contact details for 
addressing e-voting grievances:

Shri S. P. Venugopal, General Manager
KFin Technologies Private Limited
Selenium Tower B, Plot 31-32, 
Gachibowli, Financial District, 
Nanakramguda, Hyderabad 500 032
Phone No.: +91 40 6716 1700  
Toll-free No.: 1800-425-8998 
/ 1800-345-4001  
E-mail: evoting.ril@kfintech.com

vii.  Information and instructions 

for Insta Poll:
Facility to cast vote through Insta 
Poll will be made available on the 
Video Conferencing screen and will 
be activated once the Insta Poll is 
announced at the Meeting.

(b)   Members holding shares in 

viii.  The Scrutiniser will, after the 

dematerialised mode who have 
not registered their e-mail 
addresses with their Depository 
Participant(s) are requested to 
register / update their email 
addresses with the Depository 
Participant(s) with whom they 
maintain their demat accounts.

(c)   After due verification, the 

Company / KFinTech will forward 
your login credentials to your 
registered email address.

(d)   Follow the instructions at I.(A). (a) 

to (m) to cast your vote.

II.  You can also update your mobile 

number and e-mail id in the user profile 
details of the folio which may be used 
for sending further communication(s).

III.  Once the vote on a resolution is cast 
by a member, whether partially or 
otherwise, the member shall not be 
allowed to change it subsequently or 
cast the vote again.

conclusion of e-voting at the Meeting, 
scrutinise the votes cast at the Meeting 
(Insta Poll) and votes cast through 
remote e-voting, make a consolidated 
Scrutiniser’s Report and submit the 
same to the Chairman. The result 
of e-voting will be declared within 
forty-eight hours of the conclusion 
of the Meeting and the same, along 
with the consolidated Scrutiniser’s 
Report, will be placed on the website 
of the Company: www.ril.com and 
on the website of KFinTech at: https://
evoting.karvy.com. The result will 
simultaneously be communicated to 
the stock exchanges.

ix.  Subject to receipt of requisite 

number of votes, the 
Resolutions proposed in the 
Notice shall be deemed to 
be passed on the date of the 
Meeting, i.e., Wednesday, 
July 15, 2020.

422

PROCEDURE FOR INSPECTION OF 
DOCUMENTS:
14.  The Register of Directors and Key 
Managerial Personnel and their 
shareholding maintained under 
Section 170 of the Act, the Register of 
Contracts or Arrangements in which 
the directors are interested, maintained 
under Section 189 of the Act, and the 
relevant documents referred to in the 
Notice will be available electronically 
for inspection by the members 
during the AGM.

IEPF RELATED INFORMATION:
16.  The Company has transferred the 
unpaid or unclaimed dividends 
declared up to financial years 2011-
12, from time to time, to the Investor 
Education and Protection Fund 
(“IEPF”) established by the Central 
Government. Details of dividends so 
far transferred to the IEPF Authority 
are available on the website of 
IEPF Authority and the same can 
be accessed through the link: 
www.iepf.gov.in.

All documents referred to in the Notice 
will also be available electronically 
for inspection without any fee by the 
members from the date of circulation 
of this Notice up to the date of AGM. 
Members seeking to inspect such 
documents can send an email to 
rilagm@ril.com 

15.  Members seeking any information with 
regard to the accounts or any matter to 
be placed at the AGM, are requested 
to write to the Company on or before 
Tuesday, July 7, 2020 through email on 
rilagm@ril.com The same will be replied 
by the Company suitably.

17.  The details of unpaid and unclaimed 
dividends lying with the Company 
as on March 31, 2020 are uploaded 
on the website of the Company and 
can be accessed through the link 
https://www.ril.com/InvestorRelations/
ShareholdersInformation.aspx

Details of unpaid and unclaimed 
dividends up to March 31, 2019 are also 
uploaded on the website of the IEPF 
Authority and can be accessed through 
the link: www.iepf.gov.in.

Adhering to the various requirements 
set out in the Investor Education 
and Protection Fund Authority 
(Accounting, Audit, Transfer and 
Refund) Rules, 2016, as amended, 
the Company has, during financial 

year 2019-20, transferred to the IEPF 
Authority all shares in respect of 
which dividend had remained unpaid 
or unclaimed for seven consecutive 
years or more as on the due date of 
transfer, i.e., July 13, 2019. Details of 
shares so far transferred to the IEPF 
Authority are available on the website 
of the Company and the same can be 
accessed through the link: 

 https://www.ril.com/
InvestorRelations/
ShareholdersInformation.aspx.

The said details have also been uploaded 
on the website of the IEPF Authority 
and can be accessed through the link: 
www.iepf.gov.in.

Members may note that shares as well as 
unclaimed dividends transferred to IEPF 
Authority can be claimed back from the 
IEPF Authority.

The concerned members/investors are 
advised to read Company’s Shareholders’ 
Referencer at weblink https://www.ril.com/
DownloadFiles/IRForms/Shareholders-
Referencer.pdf or visit the weblink of the 
IEPF Authority http://iepf.gov.in/IEPF/
refund.html, or contact KFinTech, for 
detailed procedure to lodge the claim with 
the IEPF Authority.

Due dates for transfer to IEPF, of the unclaimed/unpaid dividends for the financial year 2012-13 and thereafter, are as under:

Financial year

Declaration Date

2012-13
2013-14
2014-15
2015-16
2016-17
2017-18
2018-19

June 6, 2013
June 18, 2014
June 12, 2015
March 10, 2016
July 21, 2017
July 5, 2018
August 12, 2019

Due Date

July 12, 2020
July 24, 2021
July 18, 2022
April 15, 2023
August 26, 2024
August 4, 2025
September 11, 2026

DIVIDEND RELATED INFORMATION
18.  Subject to approval of the Members 
at the AGM, the dividend will be paid 
within a week from the conclusion 
of the AGM, to the Members whose 
names appear on the Company’s 
Register of Members as on the Record 
Date, and in respect of the shares 
held in dematerialised mode, to the 
Members whose names are furnished 
by National Securities Depository 
Limited and Central Depository 

Services (India) Limited as beneficial 
owners as on that date.

Shareholders are requested to register 
/ update their complete bank details:

Payment of dividend shall be made 
through electronic mode to the 
Shareholders who have updated 
their bank account details. Dividend 
warrants / demand drafts will be 
despatched to the registered 
address of the shareholders who 
have not updated their bank account 
details, after normalisation of the 
postal service.

(a)  

 with their Depository Participant(s) 
with whom they maintain their 
demat accounts if shares 
are held in dematerialised 
mode by submitting the 
requisite documents, and

(b)    with the Company / KFinTech by 
clicking on https://rkarisma.
kfintech.com/shareholders 

423

Notice (contd)Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
 
 
 
 
 
 
 
or by emailing at investor.
relations@ril.com or rilinvestor@
kfintech.com, if shares are held 
in physical mode, by submitting 
(i) scanned copy of the signed 
request letter which shall contain 
shareholder’s name, folio number, 
bank details (Bank account 
number, Bank and Branch Name 
and address, IFSC, MICR details), 
(ii) self-attested copy of the PAN 
card and (iii) cancelled cheque 

leaf. In case shares are held in 
dematerialised mode, details 
in a form prescribed by your 
Depository Participant may also be 
required to be furnished. 

 Pursuant to the amendments 
introduced by the Finance Act, 
2020 the Company will be 
required to withhold taxes at the 
prescribed rates on the dividend 
paid to its shareholders w.e.f. 

1st April 2020. No tax will be 
deducted on payment of dividend 
to the resident individual 
shareholders if the total dividend 
paid does not exceed `5,000/-

 The withholding tax rate would 
vary depending on the residential 
status of the shareholder 
and documents registered 
with the Company.

A.  RESIDENT SHAREHOLDERS:
A.1  Tax Deductible at Source for Resident Shareholders

Sr. No Particulars

1

2

3

Valid PAN updated in the Company’s Register of Members
No PAN/Valid PAN not updated in the Company’s Register 
of Members
Availability of lower/nil tax deduction certificate issued by 
Income Tax Department u/s 197 of Income Tax Act, 1961

Withholding tax 
rate

Documents required (if any)

7.5%

20%

No document required (if no exemption is sought)

No document required (if no exemption is sought)

Rate specified in the 
certificate

Lower tax deduction certificate obtained from 
Income Tax Authority

A.2 No Tax Deductible at Source on dividend payment to resident shareholders if the Shareholders submit 
and register following documents as mentioned in column no.4 of the below table with the Company / 
KFinTech

Sr. No
(1)

Particulars
(2)

Withholding tax 
rate (3)

Documents required (if any)
(4)

1

2

3

4

5

6

Submission of form 15G/15H

Shareholders to whom section 194 of the Income Tax, 
1961 does not apply such as LIC, GIC, etc.
Shareholder covered u/s 196 of Income Tax Act, 1961 
such as Government, RBI, corporations established 
by Central Act & mutual funds.

Category I and II Alternative Investment Fund

•  Recognised provident funds 
•  Approved superannuation fund 
•  Approved gratuity fund 

National Pension Scheme

NIL

NIL

NIL

NIL

NIL

NIL

Declaration in Form No. 15G (applicable to any person 
other than a company or a firm) / Form 15H (applicable 
to an Individual who is 60 years and above), fulfilling 
certain conditions.
Documentary evidence that the said provisions are not 
applicable.

Documentary evidence for coverage u/s 196 of 
Income Tax Act, 1961

SEBI registration certificate to claim benefit under 
section 197A (1F) of Income Tax Act, 1961
Necessary documentary evidence as per Circular 
No. 18/2017 issued by Central Board of Direct Taxes 
(CBDT)
No TDS as per section 197A (1E) of 
Income Tax Act, 1961

B.  NON-RESIDENT SHAREHOLDERS:
   Withholding tax on dividend payment to non-resident shareholders if the non-resident shareholders 
submit and register following document as mentioned in column no.4 of the below table with the 
Company / KFinTech

Sr. No
(1)

Particulars
(2)

Withholding tax rate
(3)

Documents required (if any)
(4)

1

2

3

4

Foreign Institutional Investors (FIIs) / 
Foreign Portfolio Investors (FPIs)
Other Non-resident shareholders

20% (plus applicable surcharge 
and cess)
20% (plus applicable surcharge 
and cess) or tax treaty rate 
whichever is beneficial

Indian Branch of a Foreign Bank

Nil

Availability of Lower/NIL tax deduction 
certificate issued by Income Tax 
Department u/s 197 of Income Tax 
Act, 1961

Rate specified in certificate

FPI registration number / certificate.

To avail beneficial rate of tax treaty following tax 
documents would be required:

1.    Tax Residency certificate issued by revenue authority 
of country of residence of shareholder for the year in 
which dividend is received

2.    PAN

3.    Form 10F filled & duly signed

4.    Self-declaration for non-existence of permanent 

establishment/ fixed base in India

(Note: Application of beneficial Tax Treaty Rate shall 
depend upon the completeness of the documents 
submitted by the Non- Resident shareholder and review to 
the satisfaction of the Company)
Lower tax deduction certificate u/s 195(3) obtained from 
Income Tax Authority

Self-declaration confirming that the income is received on 
its own account and not on behalf of the Foreign Bank
Lower tax deduction certificate obtained from Income Tax 
Authority

424

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Notice (contd)Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
21.  Members holding shares in 
electronic mode are:

a) 

requested to submit their PAN 
and bank account details to their 
respective Depository Participants 
(“DPs”) with whom they are 
maintaining their demat accounts.

b)  advised to contact their respective 
DPs for registering nomination.

22.  Non-Resident Indian members are 
requested to inform KFinTech / 
respective DPs, immediately of:

a)  Change in their residential 
status on return to India for 
permanent settlement.

b)  Particulars of their bank account 

maintained in India with complete 
name, branch, account type, 
account number and address of 
the bank with pin code number, 
if not furnished earlier.

23.  Shareholders’ Referencer giving 

guidance on securities related matters 
is uploaded on the Company’s website 
and can be accessed at link https://
www.ril.com/DownloadFiles/IRForms/
Shareholders-Referencer.pdf.

24.  Members are requested to fill in and 
send the Feedback Form provided in 
the Annual Report.

Notes:
(i)  The Company will issue soft copy of 

the TDS certificate to its shareholders 
through email registered with the 
Company / KFinTech post payment of 
the dividend. Shareholders will be able 
to download the TDS certificate from 
the Income Tax Department’s website 
https://incometaxindiaefiling.gov.in 
(refer to Form 26AS).

(ii)  The aforesaid documents such as 
Form 15G/ 15H, documents under 
section 196, 197A, FPI Registration 
Certificate, Tax Residency Certificate, 
Lower Tax certificate etc. can be 
uploaded on the link https://rkarisma.
kfintech.com/dividendtds/ on or before 
July 03, 2020 to enable the Company 
to determine the appropriate TDS 
/ withholding tax rate applicable. 
Any communication on the tax 
determination/deduction received post 
July 03, 2020 shall not be considered. 

(iii)  Application of TDS rate is subject to 

(iv) 

(v) 

necessary verification by the Company 
of the shareholder details as available 
in Register of Members as on the 
Record Date, and other documents 
available with the Company / KFinTech.

In case TDS is deducted at a higher 
rate, an option is still available with the 
shareholder to file the return of income 
and claim an appropriate refund.

In the event of any income tax demand 
(including interest, penalty, etc.) arising 
from any misrepresentation, inaccuracy 
or omission of information provided 
by the Member/s, such Member/s 
will be responsible to indemnify 
the Company and also, provide 
the Company with all information / 
documents and co-operation in any 
appellate proceedings.

(vi)  This Communication is not exhaustive 
and does not purport to be a complete 
analysis or listing of all potential 
tax consequences in the matter of 
dividend payment. Shareholders 
should consult their tax advisors for 
requisite action to be taken by them.

OTHER INFORMATION
19.  Securities and Exchange Board of India 
(“SEBI”) has mandated that securities 
of listed companies can be transferred 
only in dematerialised form w.e.f. April 
1, 2019. Accordingly, the Company / 
KFinTech has stopped accepting any 
fresh lodgement of transfer of shares in 
physical form. Members holding shares 
in physical form are advised to avail of 
the facility of dematerialisation.

20.  Members holding shares in 

physical mode are:

a) 

required to submit their Permanent 
Account Number (PAN) and bank 
account details to the Company 
/ KFinTech at https://rkarisma.
kfintech.com/shareholders, if 
not registered with the Company/ 
KFinTech, as mandated by SEBI 
by writing to the Company at 
investor.relations@ril.com or 
to KFinTech at  
rilinvestor@kfintech.com along 
with the details of folio no., self-
attested copy of PAN card, bank 
details (Bank account number, 
Bank and Branch Name and 
address, IFSC, MICR details) and 
cancelled cheque.

b)   advised to register nomination 
in respect of their shareholding 
in the Company. Nomination 
Form (SH-13) is put on the 
Company’s website and can be 
accessed at link https://www.ril.
com/DownloadFiles/IRForms/
Nominations.pdf 

426

STATEMENT PURSUANT 
TO SECTION 102(1) OF THE 
COMPANIES ACT, 2013
The following Statement sets out all 
material facts relating to the Special 
Business mentioned in the Notice:

ITEM NO. 5
The Board of Directors of the Company 
(“the Board”), at its meeting held on 
April 30, 2020 has, subject to approval 
of members, re-appointed Shri Hital R. 
Meswani (DIN: 00001623) as a Whole-time 
Director, designated as Executive Director, 
for a period of 5 (five) years from the expiry 
of his present term, i.e., with effect from 
August 4, 2020, on terms and conditions 
including remuneration as recommended 
by the Human Resources, Nomination 
and Remuneration Committee (the ‘HRNR 
Committee’) of the Board.

Members’ approval is sought for the 
re-appointment of and remuneration 
payable to Shri Hital R. Meswani as a 
Whole-time Director, designated as 
Executive Director of the Company, in 
terms of the applicable provisions of the 
Companies Act, 2013 (“the Act”).

Broad particulars of the terms of re-
appointment of and remuneration payable 
to Shri Hital R. Meswani are as under:

(a)  Salary, Perquisites and 
Allowances per annum:

(` in crore)

Salary
Perquisites and Allowances

2.16
 4.20

The perquisites and allowances, as 
aforesaid, shall include accommodation 
(furnished or otherwise) or house 
rent allowance in lieu thereof; house 
maintenance allowance together 
with reimbursement of expenses 
and / or allowances for utilisation 
of gas, electricity, water, furnishing 
and repairs, medical assistance and 
leave travel concession for self and 
family including dependents. The said 
perquisites and allowances shall be 
evaluated, wherever applicable, as per 
the provisions of Income Tax Act, 1961 
or any rules thereunder or any statutory 
modification(s) or re-enactment(s) 
thereof; in the absence of any such 
rules, perquisites and allowances shall 
be evaluated at actual cost.

(b)  Contribution to provident 

(f)  General:

fund, superannuation or 
annuity fund, gratuity etc.
The Company’s contribution to 
provident fund, superannuation or 
annuity fund, gratuity payable and 
encashment of leave, as per the rules 
of the Company, shall be in addition to 
the remuneration under (a) above.

(c)  Remuneration based on net 

profits:
In addition to the salary, perquisites 
and allowances as set out above, Shri 
Hital R. Meswani shall be entitled to 
receive remuneration based on net 
profits. Such remuneration based 
on net profits payable to him will be 
determined by the Board and / or the 
HRNR Committee of the Board for 
each financial year based on members’ 
approval granted in the Annual General 
Meeting held on June 18, 2014.

(d)  Increment / Incentive / ESOP 

etc.:
(i) 

Increment in salary / incentive 
/ bonus / performance linked 
incentive, payable to Shri Hital R. 
Meswani, as may be determined 
by the Board and / or the HRNR 
Committee of the Board, shall be 
in addition to the remuneration 
under (a) above.

(ii)  Employees Stock Options granted 
/ to be granted to Shri Hital R. 
Meswani, from time to time, shall 
not be considered as a part of 
perquisites under (a) above, 
and that the perquisite value of 
stock options exercised shall be 
in addition to the remuneration 
under (a) above.

(e)  Reimbursement of Expenses:

Expenses incurred for travelling, board 
and lodging including for Shri Hital R. 
Meswani’s spouse and attendant(s) 
during business trips and provision of 
car(s) for use on Company’s business 
and communication expenses at 
residence shall be reimbursed 
at actuals and not considered 
as perquisites.

i. 

The Whole-time Director shall 
perform his duties as such with 
regard to all work of the Company 
and will manage and attend to 
such business and carry out the 
orders and directions given by 
the Board / Managing Director 
from time to time in all respects 
and conform to and comply 
with all such directions and 
regulations as may from time 
to time be given and made by 
the Board / Managing Director 
and the functions of the Whole-
time Director will be under the 
overall authority of the Managing 
Director/ Board of Directors.

ii.  The Whole-time Director shall act 
in accordance with the Articles 
of Association of the Company 
and shall abide by the provisions 
contained in Section 166 of the Act 
with regard to duties of directors.

iii.  The Whole-time Director shall 
adhere to the Company’s 
Code of Conduct.

iv.  The office of the Whole-time 

Director may be terminated by 
the Company or by him by giving 
the other 3 (three) months’ prior 
notice in writing.

Shri Hital R. Meswani satisfies all 
the conditions set out in Part-I 
of Schedule V to the Act as also 
conditions set out under sub-
section (3) of Section 196 of the 
Act for being eligible for his re-
appointment. He is not disqualified 
from being appointed as a Director 
in terms of Section 164 of the Act.

The above may be treated as 
a written memorandum setting 
out the terms of 
re-appointment of Shri Hital 
R. Meswani under Section 
190 of the Act.

Details of Shri Hital R. Meswani are 
provided in the “Annexure” to the 
Notice, pursuant to the provisions 
of (i) the Securities and Exchange 
Board of India (Listing Obligations 
and Disclosure Requirements) 
Regulations, 2015 and (ii) 

427

Notice (contd)Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
 
 
Secretarial Standard on General 
Meetings issued by the Institute of 
Company Secretaries of India.

Shri Hital R. Meswani is interested 
in the resolution set out at Item 
No. 5 of the Notice. Shri Nikhil R. 
Meswani, a Whole-time Director, 
being related to Shri Hital R. 
Meswani may be deemed to be 
interested in the resolution set out 
at Item No. 5 of the Notice.

The other relatives of Shri Hital R. 
Meswani may be deemed to be 
interested in the resolution set out 
at Item No. 5 of the Notice, to the 
extent of their shareholding, if any, 
in the Company.

Save and except the above, 
none of the other Directors / 
Key Managerial Personnel of the 
Company / their relatives are, in 
any way, concerned or interested, 
financially or otherwise, in 
the resolution.

 The Board commends the 
Ordinary Resolution set out at Item 
No. 5 of the Notice for approval 
by the members.

ITEM NO. 6
Based on the recommendation of the 
Human Resources, Nomination and 
Remuneration Committee, the Board 
of Directors of the Company, pursuant 
to the provisions of Section 161(1) of the 
Companies Act, 2013 (“the Act”) and the 
Articles of Association of the Company, 
had appointed Shri K. V. Chowdary (DIN: 
08485334) as an Additional Director of the 
Company with effect from October 18, 2019. 
Pursuant to Section 161(1) of the Act, Shri 
K. V. Chowdary holds office up to the date 
of this meeting.

Shri K. V. Chowdary is not disqualified from 
being appointed as a director in terms of 
Section 164 of the Act and has given his 
consent to act as a director.

Details of Shri K. V. Chowdary are provided 
in the “Annexure” to the Notice, pursuant 
to the provisions of (i) the Securities and 
Exchange Board of India (Listing Obligations 
and Disclosure Requirements) Regulations, 
2015 (“Listing Regulations”) and (ii) 
Secretarial Standard on General Meetings 
issued by the Institute of Company 
Secretaries of India. He shall be paid 
remuneration by way of fee for attending 
meetings of the Board or Committees 
thereof or for any other purpose as may 

be decided by the Board, reimbursement 
of expenses for participating in the Board 
and other meetings and profit related 
commission within the limits stipulated 
under Section 197 of the Act.

Shri K. V. Chowdary is interested in the 
resolution set out at Item No. 6 of the Notice 
with regard to his appointment. Relatives of 
Shri K. V. Chowdary may be deemed to be 
interested in the resolution to the extent of 
their shareholding, if any, in the Company.

Save and except the above, none of the 
other Directors / Key Managerial Personnel 
of the Company / their relatives are, in any 
way, concerned or interested, financially or 
otherwise, in the resolution.

This statement may also be regarded as an 
appropriate disclosure under the Act and 
the Listing Regulations.

The Board commends the Ordinary 
Resolution set out at Item No. 6 of the 
Notice for approval by the members.

ITEM NO. 7
The Board of Directors has, on the recommendation of the Audit Committee, approved the appointment and remuneration of the Cost 
Auditors to conduct the audit of the cost records of the Company across various segments, for the financial year ending March 31, 2021, as 
per the following details:

Name of the Cost Auditor

Industry

Diwanji & Co.
K. G. Goyal & Associates
V. J. Talati & Co.
Kiran J. Mehta & Co.
Suresh D. Shenoy
V. Kumar & Associates
Dilip M. Malkar & Co.
Shome & Banerjee
Shome & Banerjee, Lead Cost Auditor
Total

Electricity, Chemicals
Chemicals and Polyester
Chemicals, Oil & Gas and Polyester
Textiles, Electricity and Composites
Polyester, Chemicals, Petroleum and Gasification
Polyester
Chemicals
Oil & Gas and Chemicals
Lead Cost Audit Fees

Cost Audit Fee 
(in ₹)
9,30,000
3,03,000
9,11,000
4,50,000
9,21,000
6,00,000
7,33,000
7,39,000
8,00,000
63,87,000

Sr. 
No.
1.
2.
3.
4.
5.
6.
7.
8.

428

In accordance with the provisions of Section 148 of the Companies Act, 2013 (“the Act”) read with the Companies (Audit and Auditors) 
Rules, 2014, the remuneration payable to the Cost Auditors as recommended by the Audit Committee and approved by the Board, has to 
be ratified by the members of the Company.

Accordingly, ratification by the members is sought for the remuneration payable to the Cost Auditors for the financial year ending March 31, 
2021 by passing an Ordinary Resolution as set out at Item No. 7 of the Notice.

None of the Directors / Key Managerial Personnel of the Company / their relatives are, in any way, concerned or interested, financially or 
otherwise, in the resolution.

The Board commends the Ordinary Resolution set out at Item No. 7 of the Notice for ratification by the members.

By Order of the Board of Directors

K. Sethuraman
Group Company Secretary and
Chief Compliance Officer

Mumbai, June 20, 2020

Registered Office:
3rd Floor, Maker Chambers IV, 222,
Nariman Point,
Mumbai 400 021
CIN: L17110MH1973PLC019786
Website: www.ril.com  
E-mail: investor.relations@ril.com
Tel.: +91 22 3555 5000  
Fax: +91 22 2204 2268

429

Notice (contd)Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  Overview 
 
 
 
 
ANNEXURE TO THE NOTICE DATED JUNE 20, 2020 

DETAILS OF DIRECTORS RETIRING BY ROTATION / SEEKING APPOINTMENT / RE-APPOINTMENT AT THE 
MEETING

Shri P.M.S. Prasad
Membership / Chairmanship of Committees of other Boards as on 
March 31, 2020

Shri Hital R. Meswani
Age
Qualifications

Experience (including expertise in specific functional area) / Brief 
Resume
Terms and Conditions of Re-appointment

Remuneration last drawn
(FY 2019-20) 
Remuneration proposed to be paid

Date of first appointment on the Board
Shareholding in the Company as on March 31, 2020
Relationship with other Directors / Key Managerial Personnel

Number of meetings of the Board attended during the financial year 
(2019-20)
Directorships of other Boards as on March 31, 2020

Membership / Chairmanship of Committees of other Boards as on 
March 31, 2020

Shri P.M.S. Prasad
Age
Qualifications

Experience (including expertise in specific functional area) / Brief 
Resume
Terms and Conditions of Re-appointment

Remuneration last drawn

Remuneration proposed to be paid
Date of first appointment on the Board
Shareholding in the Company as on March 31, 2020
Relationship with other Directors / Key Managerial Personnel
Number of meetings of the Board attended during the financial year 
(2019-20)
Directorships of other Boards as on March 31, 2020

51 years
•    Honours in Management & Technology Programme from University of 

Pennsylvania (UPENN), U.S.A.

•    Bachelor of Science in Chemical Engineering from School of 

Engineering and Applied Sciences, UPENN

•    Bachelor of Science in Economics from Wharton Business School
Vast experience in petroleum and petrochemicals industry. Please refer 
Company’s website: www.ril.com for detailed profile.
As per the resolution at Item No. 5 of the Notice convening this Meeting read 
with explanatory statement thereto, Shri Hital R. Meswani is proposed to be 
re-appointed as a Whole-time Director.
` 24 crore (for remuneration details, please refer the Corporate Governance 
Report)
As per the resolution at Item No. 5 of the Notice convening this Meeting 
read with explanatory statement thereto and the resolution passed by the 
shareholders at the Annual General Meeting held on June 18, 2014
August 4, 1995
32,23,772 equity shares of ` 10/- each
Brother of Shri Nikhil R. Meswani, Whole-time Director and not related to any 
other Director / Key Managerial Personnel
7

Reliance Industrial Investments and Holdings Limited
Reliance Commercial Dealers Limited
The Indian Film Combine Private Limited
The Indian Film Combine Private Limited
Audit Committee- Chairman
Nomination and Remuneration Committee- Member
Corporate Social Responsibility Committee – Chairman

68 years
Bachelor Degree in science from Osmania University and in Engineering from 
Anna University
Vast experience in Petroleum and Petrochemical industry. Please refer 
Company’s website: www.ril.com for detailed profile.
In terms of Section 152(6) of the Companies Act, 2013, Shri P.M.S. Prasad who 
was re-appointed as a Whole-time Director at the Annual General Meeting 
held on August 12, 2019, is liable to retire by rotation.
` 11.15 crore (for remuneration details, please refer the Corporate Governance 
Report)
As per existing approved terms and conditions
August 21, 2009
6,00,000 equity shares of ` 10/- each
Not related to any Director / Key Managerial Personnel
7

Reliance Commercial Dealers Limited
Viacom18 Media Private Limited
Network18 Media & Investments Limited
TV18 Broadcast Limited

Shri K.V. Chowdary
Age
Qualifications

Experience (including expertise in specific functional area) / Brief 
Resume
Terms and Conditions of Appointment

Remuneration last drawn (including sitting fees, if any)

Remuneration proposed to be paid

Date of first appointment on the Board
Shareholding in the Company as on March 31, 2020
Relationship with other Directors / Key Managerial Personnel
Number of meetings of the Board attended during the financial year 
(2019-20)
Directorships of other Boards as on March 31, 2020

Membership / Chairmanship of Committees of other Boards as on 
March 31, 2020

Mumbai, June 20, 2020

Registered Office:
3rd Floor, Maker Chambers IV, 222,
Nariman Point,
Mumbai 400 021
CIN: L17110MH1973PLC019786
Website: www.ril.com  
E-mail: investor.relations@ril.com
Tel.: +91 22 3555 5000  
Fax: +91 22 2204 2268

Reliance Commercial Dealers Limited
Nomination and Remuneration Committee – Chairman
Corporate Social Responsibility Committee – Member
Network18 Media & Investments Limited
Stakeholders’ Relationship Committee – Member
Corporate Social Responsibility Committee – Member
Audit Committee - Member
Nomination and Remuneration Committee – Member
Risk Management Committee - Member
TV18 Broadcast Limited
Corporate Social Responsibility Committee – Member
Stakeholders’ Relationship Committee – Member
Audit Committee - Member
Nomination and Remuneration Committee – Member
Risk Management Committee - Member
Viacom18 Media Private Limited
Corporate Social Responsibility Committee – Member

65 years
Graduation in Mathematics from Loyola College, Chennai and Post-
Graduation in Mathematics from IIT, Chennai
Retired as Chairman of Central Board of Direct Taxes (CBDT). Please refer 
Company’s website: www.ril.com for detailed profile
As per the resolution at Item No. 6 of the Notice convening this Meeting read 
with explanatory statement thereto, Shri K.V. Chowdary is proposed to be 
appointed as a Director
` 0.66 crore (for remuneration details, please refer the Corporate 
Governance Report)
As per the resolution at Item No. 6 of the Notice convening this Meeting and 
the resolution passed by the shareholders at the Annual General Meeting 
held on June 18, 2014
October 18, 2019
Nil
Not related to any Director / Key Managerial Personnel
5 (appointed w.e.f. October 18, 2019)

CCL Products (India) Limited
Divi’s Laboratories Limited
CCL Products (India) Limited
Audit Committee – Member
Divi’s Laboratories Limited
Audit Committee – Member
Compensation, Nomination and Remuneration Committee- Member
Stakeholders’ Relationship Committee – Member

By Order of the Board of Directors

K. Sethuraman
Group Company Secretary and
Chief Compliance Officer

430

431

Notice (contd)Naye India Ka Naya JoshReliance Industries Limited  Integrated Annual Report 2019-20Management  ReviewNotice Financial  StatementsGovernance Corporate  OverviewMembers’ 
Feedback Form 
2019-20

CIN: L17110MH1973PLC019786
Registered Office: 3rd Floor, Maker Chambers IV, 222, Nariman Point, Mumbai 400 021
Website: www.ril.com; e-mail: investor .relations@ril.com; Tel.: +91 22 3555 5000; Fax: +91 22 2204 2268

Name : ...........................................................................................e-mail id :  .................................................................................................

Address : ............................................................................................................................................................................................................

DP ID. :  .........................................................................................Client ID. :  .................................................................................................

Folio No. :  ......................................................................................................................................................................................................... 
(in case of physical holding)

No. of equity shares held : ...................................................................   

Signature of Member

Excellent Very Good

Good 

Satisfactory

Unsatisfactory

ANNUAL REPORT

Management’s Discussion 
and Analysis Report

Business Responsibility  
Report (available on website)

Report on Corporate Social 
Responsibility  
(available on website)

Corporate Governance 
Report

Board’s Report

Quality of financial and  
non-financial information in 
the Annual Report

Information on Company’s 
Website

Investor Services 

Turnaround time for response 
to shareholder’s query

Quality of response

Contents
Presentation
Contents 
Presentation 
Contents

Presentation

Contents
Presentation
Contents
Presentation
Contents

Presentation

Contents
Presentation

Timely receipt of Annual Report

Conduct of Annual General Meeting

Timely receipt of dividend

Promptness in confirming demat/remat 
requests

Overall Rating

Views / Suggestions for improvement: 

Members are requested to send this feedback form to the address given overleaf.

BUSINESS REPLY INLAND LETTER

Postage will 
be paid  
by the 
Addressee

BUSINESS REPLY PERMIT NO.
HDC/B-1282
MANNU POST OFFICE
GACHIBOWLI, HYDERABAD - 500 032

No postage 
stamp  
necessary  
if posted in 
INDIA

To, 
Savithri Parekh
Joint Company Secretary and Compliance Officer
Reliance Industries Limited
C/o. KFin Technologies Private Limited
Selenium Tower B, Plot No. 31-32, Gachibowli,  
Financial District, Nanakramguda,
Hyderabad - 500 032

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Registered Office
3rd Floor, Maker Chambers IV,
222, Nariman Point, Mumbai - 400 021
Tel: +91 22 3555 5000
Fax: +91 22 2204 2268 / 22 2285 2214
www.ril.com

BSE. 500325
NSE. RELIANCE
BLOOMBERG. RIL:IN
CIN. L17110MH1973PLC019786