Resources Connection Inc.
Annual Report 2012

Plain-text annual report

2012 ANNUAL REPORT NASDAQ: RECN www.resourcesglobal.com Dear Fellow Shareholders: Against the backdrop of an uncertain global economy, we grew revenue by $26.3 million, or 5%, to finish 2012 at $571.8 million. We substantially improved our financial metrics, including gross margin, steadily throughout the year while holding our cost structure flat. As a result, net income increased 65% to $41.1 million from $24.9 million in 2011. Included in both fiscal 2012 and 2011 is non-cash income of $20.4 million and $15.6 million, respectively, resulting from a decrease in the contingent consideration liability from our Sitrick Brincko acquisition. We generated cash flow from operations and adjusted EBITDA of $36.4 million and $56.5 million, respectively, which reflects the cash generation capabilities of our business model. In fiscal 2012, we also increased, by approximately 80%, the amount of capital we returned to our share- holders from $30 million in 2011 to almost $54 million in 2012 through our share repurchase and dividend pro- grams. We finished the year with over $128 million in cash and short-term investments and no debt which gives us the ability to continue returning capital to our shareholders in 2013 while retaining the necessary capital to invest in growth opportunities. We continue to see significant growth opportunities and strong demand in information and supply chain management and have focused our efforts by making key hires in all of our geographic regions to capitalize on this need at our clients. In addition, we are very excited about our recently formed Resources Healthcare Solutions and the antici- pated growth it will deliver in fiscal 2013 and beyond. As healthcare organizations struggle to execute on patient centric initiatives, like electronic medical records (EMR), it creates significant consulting opportunities. But EMR is just one of the many areas that are creating demand in the healthcare industry. Our team is currently developing automated tools which we plan to market alongside consulting services to assist healthcare companies with accreditation and compliance initiatives. The group also expands the depth of services we can provide to new and existing healthcare clients. Finally, our client retention has continued to be outstanding, despite global economic headwinds. In 2012, we retained all of our top 50 clients, which represent 40% of our revenue, from 2010 and 2011. All of those same top 50 clients used more than one service line and 84% used three or more services lines. This continuity reflects outstanding client loyalty driven by the consistent delivery of excellent client service by a group of exceptionally talented employees. Our clients and people provide a solid foundation for continued growth around the world. Our people continue to work hard to make the Company more successful and deliver value to our clients and our shareholders. We would like to thank our shareholders, clients and employees for their continued support. Sincerely, Don Murray Executive Chairman and Chief Executive Officer RESOURCES CONNECTION, INC. TABLE OF CONTENTS FINANCIAL HIGHLIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SERVICES AND STRATEGY OF RESOURCES GLOBAL PROFESSIONALS . . . . . . . . . . . . . . . . . . . . . . MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CONSOLIDATED FINANCIAL STATEMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OTHER INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6 24 39 64 3 FINANCIAL HIGHLIGHTS (In thousands, except per share data) Operating Data: Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net Income per Common Share Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Years Ended May 26, 2012 May 28, 2011 $571,763 $219,239 $ 73,092 $ 41,142 $545,546 $210,475 $ 51,452 $ 24,855 $ 0.94 $ 0.53 May 26, 2012 May 28, 2011 Balance Sheet Data: Cash, cash equivalents and short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $128,115 $ 84,192 $430,719 $365,868 $144,873 $ 87,162 $476,397 $372,726 $900,000 $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $ $350,000 $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $ Total Revenues $840,285 $685,576 $545,546 $571,763 $498,998 2008 2009 2010 2011 2012 Gross Profit $321,872 $263,405 $210,475 $219,239 $195,230 2008 2009 2010 2011 2012 4 Adjusted EBITDA Margin(1) 10.0% 9.9% 8.7% 5.5% 13.9% 20 15 10 5 0 2008 2009 2010 2011 2012 (1) Adjusted EBITDA is a non-generally accepted accounting principles (“GAAP”) financial measure. A non-GAAP finan- cial measure is defined as a numerical measure of a company’s financial performance that (i) excludes amounts, or is subject to adjustments that have the effect of excluding amounts, that are included in the comparable measure calculated and presented in accordance with GAAP in the statement of operations; or (ii) includes amounts, or is subject to adjust- ments that have the effect of including amounts, that are excluded from the comparable measure so calculated and pre- sented. We believe that Adjusted EBITDA is a key performance indicator that we use to assess our financial and operating performance. Adjusted EBITDA is defined as earnings (loss) before interest, taxes, depreciation, amortization, stock-based compensation expense and contingent consideration expense. Adjusted EBITDA Margin is calculated by dividing Adjusted EBITDA by revenue. For further discussion of Adjusted EBITDA, see page 29. Number of Offices Open at End of Period Total Number of Consultants on Assignment at End of Period 89 82 82 80 77 100 90 80 70 60 50 40 30 20 10 0 2065 2067 2249 2317 3490 4000 3500 3000 2500 2000 1500 1000 500 0 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 5 SERVICES AND STRATEGY OF RESOURCES GLOBAL PROFESSIONALS Resources Connection is a multinational professional services firm; its operating entities primarily provide services under the name Resources Global Professionals (“Resources Global” or the “Company”). The Company is organized around client service teams utilizing experienced professionals specializing in accounting, finance, risk management and internal audit, corporate advisory, strategic communications and restructuring, information management, human capital, supply chain management, healthcare solutions, actuarial and legal and regulatory services in support of client-led projects and consulting initiatives. We assist our clients with discrete projects requiring specialized expertise in: ‰ Finance and accounting services, such as financial analyses (e.g., product costing and margin analyses), budgeting and forecasting, audit preparation, public-entity reporting, tax-related projects, merger and acquisition due diligence, initial public offering assistance and assistance in the preparation or restatement of financial statements ‰ Information management services, such as financial system/enterprise resource planning implementation and post implementation optimization ‰ Corporate advisory, strategic communications and restructuring services ‰ Risk management and internal audit services, including compliance reviews, internal audit co-sourcing and assisting clients with their compliance efforts under the Sarbanes-Oxley Act of 2002 (“Sarbanes”) ‰ Supply chain management services, such as strategic sourcing efforts, contract negotiations and purchas- ing strategy ‰ Actuarial support services for pension and life insurance companies ‰ Human capital implementation services, such as change management and compensation program design and ‰ Legal and regulatory services, such as providing attorneys, paralegals and contract managers to assist cli- ents (including law firms) with project-based or peak period needs We were founded in June 1996 by a team at Deloitte LLP (“Deloitte”), led by our chief executive officer, Donald B. Murray, who was then a senior partner with Deloitte. Our founders created Resources Connection to capitalize on the increasing demand for high quality outsourced professional services. We operated as a part of Deloitte from our inception in June 1996 until April 1999. In April 1999, we completed a management-led buy- out. In December 2000, we completed our initial public offering of common stock and began trading on the NASDAQ Stock Market. We currently trade on the NASDAQ Global Select Market. In January 2005, we announced the change of our operating entity name to Resources Global Professionals to better reflect the Company’s international capabilities. Our business model combines the client service orientation and commitment to quality from our legacy as part of a Big Four accounting firm with the entrepreneurial culture of an innovative, dynamic company. We are positioned to take advantage of what we believe are two converging trends in the outsourced professional serv- ices industry: a shift in global demand for flexible, outsourced professional services by corporate clients and a supply of professionals interested in working in a non-traditional professional services firm. We believe our business model allows us to offer challenging yet flexible career opportunities, attract highly qualified, experi- enced professionals and, in turn, attract clients with challenging professional needs. As of May 26, 2012, we employed 2,317 professional service consultants on assignment. Our consultants have professional experience in a wide range of industries and functional areas and tend to be in the latter third of their careers, many with advanced professional degrees or designations. We offer our consultants careers that combine the flexibility of project-based work with many of the advantages of working for a traditional pro- fessional services firm. 6 We served a diverse base of approximately 1,900 clients during fiscal 2012, ranging from large corporations to mid-sized companies to small entrepreneurial entities, in a broad range of industries. For example, we have served 85 of the current Fortune 100 companies at one time or another. As of May 26, 2012, we served our cli- ents through 50 offices in the United States and 27 offices abroad. During our first three years of operations, our offices were located only in the United States. Since then, to enhance our service capabilities to global clients, we have increased our presence in other regions around the world. While much of our growth in countries outside of the United States has resulted from the establishment of new Resources Global offices, we completed a number of acquisitions prior to fiscal 2012 to build our presence and to serve our international clients around the world (including acquisitions in Australia, India, the Nether- lands, Sweden and the United Kingdom). We are a multinational company with offices in 21 countries. Revenue from the Company’s major geo- graphic areas was as follows (in thousands): Revenue for the Year Ended % of Total May 26, 2012 May 28, 2011 % Change May 26, 2012 May 28, 2011 North America . . . . . . . . . . . . . . . . . . . . . . . . . Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . $430,584 100,332 40,847 $416,904 92,840 35,802 3.3% 8.1% 14.1% 75.3% 17.6% 7.1% 76.4% 17.0% 6.6% Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $571,763 $545,546 4.8% 100.0% 100.0% See Note 16 — Segment Information and Enterprise Reporting — to the Consolidated Financial Statements for additional information concerning the Company’s domestic and international operations and Part I Item 1A of our Annual Report on Form 10-K for the year ended May 26, 2012, “Risk Factors — The increase in our interna- tional activities will expose us to additional operational challenges that we might not otherwise face” for information regarding the risks attendant to our international operations. We believe our distinctive culture is a valuable asset and is, in large part, due to our management team, which has extensive experience in the professional services industry. Most of our senior management and office managing direc- tors have Big Four experience and an equity interest in the Company. This team has created a culture of pro- fessionalism and a client service orientation that we believe fosters in our consultants a feeling of personal responsibility for, and pride in, client projects and enables us to deliver high-quality service and results to our clients. Industry Background Changing Market for Project- or Initiative-Based Professional Services Resources Global’s services cover a range of professional areas. The market for professional services is broad and fragmented and independent data on the size of the market is not readily available. We believe that over the last decade that the market for professional services has evolved in response to financial events and legislation passed following such events and that companies may be more willing to choose alternatives to traditional professional service pro- viders. We believe Resources Global is positioned as a viable alternative to traditional accounting and consulting firms in numerous instances because, by using project professionals, companies can: ‰ Strategically access specialized skills and expertise ‰ Effectively supplement internal resources ‰ Increase labor flexibility ‰ Reduce their overall hiring, training and termination costs Typically, companies use a variety of alternatives to fill their project needs. Companies outsource entire projects to consulting firms; this provides them access to the expertise of the firm but often entails significant cost and less management control of the project. Companies also supplement their internal resources with 7 employees from the Big Four accounting firms or other traditional professional services firms. Companies use temporary employees from traditional and Internet-based staffing firms, who may be less experienced or less qualified than employees from professional services firms. Finally, some companies rely solely on their own employees who may lack the requisite time, experience or skills. Supply of Project Professionals Based on discussions with our consultants, we believe that the number of professionals seeking to work on a project basis has historically increased due to a desire for: ‰ More flexible hours and work arrangements, coupled with competitive wages and benefits and a pro- fessional culture ‰ Challenging engagements that advance their careers, develop their skills and add to their experience base ‰ A work environment that provides a diversity of, and more control over, client engagements ‰ Alternate employment opportunities in the United States and many foreign regions The employment alternatives available to professionals may fulfill some, but not all, of an individual’s career objectives. A professional working for a Big Four firm or a consulting firm may receive challenging assignments and training, but may encounter a career path with less choice and less flexible hours, extensive travel and limited control over work engagements. Alternatively, a professional who works as an independent contractor faces the ongoing task of sourcing assignments and significant administrative burdens. Resources Global Professionals’ Solution We believe that Resources Global is positioned to capitalize on the confluence of the industry trends described above. We believe, based on discussions with our clients, that Resources Global provides high-quality services to clients seeking project professionals because we are able to combine all of the following: ‰ A relationship-oriented approach to assess our clients’ project needs ‰ Highly qualified professionals with the requisite skills and experience ‰ Competitive rates on an hourly, instead of a per project, basis ‰ Significant client control of their projects Resources Global Professionals’ Strategy Our Business Strategy We are dedicated to serving our clients with highly qualified and experienced professionals in support of projects and initiatives in accounting, finance, risk management and internal audit, corporate advisory, strategic communications and restructuring, information management, human capital, supply chain management, health- care solutions, actuarial and legal and regulatory areas. Our objective is to be the leading provider of these project-based professional services. We have developed the following business strategies to achieve this objective: ‰ Maintain our distinctive culture. Our corporate culture is the foundation of our business strategy and we believe it has been a significant component of our success. Our senior management, virtually all of whom are Big Four or other professional services firm alumni, has created a culture that combines the commit- ment to quality and the client service focus of a Big Four firm with the entrepreneurial energy of an innovative, high- growth company. We seek consultants and management with talent, integrity, enthusi- asm and loyalty (“TIEL”, an acronym used frequently within the company) to strengthen our team and support our ability to provide clients with high-quality services and solutions. We believe that our culture has been instrumental to our success in hiring and retaining highly qualified employees and, in turn, attracting quality clients. 8 ‰ Hire and retain highly qualified, experienced consultants. We believe our highly qualified, experienced consultants provide us with a distinct competitive advantage. Therefore, one of our priorities is to continue to attract and retain high-caliber consultants. We believe we have been successful in attracting and retain- ing qualified professionals by providing challenging work assignments, competitive compensation and benefits, and continuing education and training opportunities, while offering flexible work schedules and more control over choosing client engagements. ‰ Build consultative relationships with clients. We emphasize a relationship-oriented approach to business rather than a transaction-oriented or assignment-oriented approach. We believe the professional services experience of our management and consultants enables us to understand the needs of our clients and to deliver an integrated, relationship-oriented approach to meeting their professional services requirements. We regularly meet with our existing and prospective clients to understand their business issues and help them define their project needs. Once an initiative is defined, we identify consultants with the appropriate skills and experience to meet the client’s objectives. We believe that by establishing relationships with our clients to solve their professional services needs, we are more likely to generate new opportunities to serve them. The strength and depth of our client relationships is demonstrated by two key statistics: 1) during fiscal 2012, all of our 50 largest clients used more than one service line and 84% of those top 50 clients used three or more service lines; and 2) 49 of our largest 50 clients in fiscal 2009 remained clients in fiscal 2012 while 86% of our top 50 clients in 2006 were still clients in 2012. In addition, during fiscal 2012 our top 50 clients were served by an average of seven Resources Global offices, demonstrating the breadth of our relationships with clients world-wide. ‰ Build the Resources Global brand. Our objective is to build Resources Global’s reputation as the pre- mier provider of project-based professional services. Our primary means of building our brand is by con- sistently providing high-quality, value-added services to our clients. We have also focused on building a significant referral network through our 2,317 consultants on assignment as of May 26, 2012 and 700 management and administrative employees working from offices in 21 countries. In addition, we have national and local marketing efforts that reinforce the Resources Global brand. Our Growth Strategy Most of our growth since inception has been organic rather than through acquisition. We believe that we have significant opportunity for continued strong organic growth in our core business as the global economy strengthens and economic uncertainties decrease and, in addition, that we can grow through strategic acquis- itions. In both our core and acquired businesses, key elements of our growth strategy include: ‰ Expanding work from existing clients. A principal component of our strategy is to secure additional work from the clients we have served. We believe, based on discussions with our clients, that the amount of revenue we currently receive from many of our clients represents a relatively small percentage of the amount they spend on professional services, and that, consistent with historic industry trends, they may continue to increase the amount they spend on these services as the global economy recovers. We believe that by continuing to deliver high-quality services and by further developing our relationships with our clients, we can capture a significantly larger share of our clients’ expenditures for professional services. ‰ Growing our client base. We will continue to focus on attracting new clients. We strive to develop new client relationships primarily by leveraging the significant contact networks of our management and con- sultants and through referrals from existing clients. We believe we can continue to attract new clients by building our brand name and reputation, supplemented by our national and local marketing efforts. We anticipate that our growth efforts this year will continue to focus on identifying strategic target accounts that tend to be large multinational companies. ‰ Expanding geographically. We have been expanding geographically to meet the demand for project professional services around the world and currently have offices in 21 countries. We believe, based upon our clients’ requests, that as global economic conditions improve, there are significant opportunities to promote growth in our business internationally and, consequently, we intend to continue to expand our 9 international presence on a strategic and opportunistic basis. We may add to our existing domestic office network on an opportunistic basis when our existing clients have a need or if there is a new client oppor- tunity. ‰ Providing additional professional service offerings. We will continue to develop and consider entry into new professional service offerings. Since fiscal 1999, we have diversified our professional service offer- ings by entering into the areas of human capital, information management, internal audit and risk management, supply chain management, legal services and corporate advisory, strategic communications and restructuring services and healthcare consulting. Our considerations when evaluating new professional service offerings include cultural fit, growth potential, profitability, cross-marketing opportunities and competition. Consultants We believe that an important component of our success has been our highly qualified and experienced con- sultants. As of May 26, 2012, we employed or contracted with 2,317 consultants on assignment. Our consultants have professional experience in a wide range of industries and functional areas. We provide our consultants with challenging work assignments, competitive compensation and benefits, and continuing education and training opportunities, while offering more choice concerning work schedules and more control over choosing client engagements. Almost all of our consultants in the United States are employees of Resources Global. We typically pay each consultant an hourly rate for each consulting hour worked and for certain administrative time and overtime premiums, as required by law, and offer benefits, including: paid time off and holidays; a discretionary bonus program; group medical and dental programs, each with an approximate 30-50% contribution by the consultant; a basic term life insurance program; a 401(k) retirement plan with a discretionary company match; and pro- fessional development and career training. Typically, a consultant must work a threshold number of hours to be eligible for all of these benefits. In addition, we offer our consultants the ability to participate in the Company’s Employee Stock Purchase Plan (“ESPP”), which enables them to purchase shares of the Company’s stock at a discount. We intend to maintain competitive compensation and benefit programs. Internationally, our consultants are a mix between employees and independent contractors. Independent contractor arrangements are more common abroad than in the United States due to the labor laws, tax regulations and customs of the international markets we serve. A few international practices also utilize a partial “bench model”; that is, certain consultants are paid a weekly salary rather than for each client service hour worked with bonus eligibility based upon utilization. Clients We provide our services and solutions to a diverse client base in a broad range of industries. In fiscal 2012, we served approximately 1,900 clients from offices located in 21 countries. Our revenues are not concentrated with any particular client or clients, or within any particular industry. In fiscal 2012, our largest client accounted for less than 2.7% of our revenue and our 10 largest clients accounted for approximately 16% of our revenues. The clients listed below represent the multinational and industry diversity of our client base in fiscal 2012. Achmea AIG Caesars Entertainment Chevron Corporation Ford Motor Company General Motors Company JELD-WEN, inc. Kaiser Permanente Kinetic Concepts, Inc. Makita Corporation MetLife, Inc. Rabobank Group Sony Corporation Sotheby’s, Inc. Tyco International 10 Services and Products Resources Global was founded with a business model and operating philosophy rooted in the support of client-led projects and consulting initiatives. Partnering with business leaders, we help clients implement internal initiatives. Often, we deliver our services to clients across multiple areas of expertise: Finance & Accounting; Information Management; Human Capital; Corporate Advisory & Restructuring Services; Strategic Communica- tions; Legal & Regulatory; Governance, Risk & Compliance (“GRC”); and Supply Chain Management. In addi- tion, with the complex initiatives and requirements facing the healthcare industry, we have formed a healthcare solutions/consulting group that provides innovative approaches and interacts with our various service lines. Finance & Accounting Our Finance & Accounting services encompass accounting operations, financial reporting, internal controls, financial analyses and business transactions. Clients utilize our services to bring accomplished talent to bear on change initiatives as well as day-to-day operational issues. We provide specialized skills and then transfer knowledge to clients in order to help them leverage their own personnel. Resources Global helps organizations manage peak workload periods, add specific skill sets to certain projects, or have access to full project teams for a specific initiative. Project examples include: ‰ Shared service center migrations ‰ Implementation of new accounting standards ‰ Financial analysis, such as product costing and margin analysis ‰ Interim accounting management roles, such as chief financial officer, controller and director of accounting ‰ Finance transformations ‰ Post-merger and acquisition integration ‰ Remediation of internal control weaknesses ‰ Restatements of previously issued financial statements ‰ External financial reporting and internal management reporting ‰ Business process improvement In addition, we may assist with merger and acquisition projects, including divestitures and carve outs. Our finance and accounting consultants assist with the following functions for clients involved in divestitures and carve outs: ‰ Preparation of public filings related to the transactions ‰ Preparation for carve out audits ‰ Providing subject matter experts to perform technical research of complex accounting transactions, implementations and interpretations of pronouncements of the Financial Accounting Standards Board (“FASB”) Sample Engagement — Finance Process Improvement: Since its integration with a larger global financial services company, our client, a Mexico-based financial services company, experienced significant challenges with its financial reporting requirements. The company recognized that a new business architecture was required and decided to implement a new enterprise performance management solution and launch a process improvement initiative within finance. As a business partner with subject matter expertise in business process improvement and process reengineering, methodologies and tools, we led the finance process improvement initiative and allowed the organization to focus on other priorities. 11 Sample Engagement — Project Management in Support of FASB/International Accounting Standards Board (“IASB”) Convergence Projects: We assisted a public energy company that needed to establish an enterprise- wide project management office in anticipation of joint convergence projects. Resources Global provided a proj- ect management subject-matter expert who designed and set-up a project management office function for the implementation of the FASB/IASB joint convergence standards. We provided the company with a convergence governance structure, project charter, roles and responsibilities, work breakdown structure and a high-level proj- ect plan. Sample Engagement — Reduce Close Cycle to Meet Public Reporting Requirement: Our consultants reengineered the close process for a billion-dollar global private engineering company that intended to go public. In the initial phase of the project, Resources Global consultants analyzed the close cycle and made proposals to trim the close cycle in half, without losing valuable management information. Close cycle improvements included focus on the consolidation process, materiality thresholds, standardization of joint-venture accounting, revenue recognition issues, matrix reporting implementation and finance department website development. To help ensure the sustainability and repeatability of the changes identified, our team infused the client’s personnel with the necessary expertise and resources to make the process improvements a part of the client’s on-going culture. We also served as project managers, functional experts and change management professionals. To ensure that the improvements gained traction and remained imbedded in the organization, we trained client employees and promoted a standardized process throughout the organization. Sample Engagement — Development of Single Finance System for Joint Venture: After a joint venture was formed between two aerospace and defense companies, Resources Global was engaged to partner with manage- ment to rationalize and integrate the joint venture’s financial and operational business processes. Resources Global consultants, with backgrounds in accounting, finance, information technology (“IT”) and human resources (“HR”) provided project management and technical support functions during the joint venture’s busi- ness integration process. Sitrick Brincko Group Sitrick Brincko Group offers a unique combination of strategic counsel, tactical execution, and organiza- tional and logistical support critical to companies undergoing restructuring and change. Its extensive experience in general management, finance, strategic planning, manufacturing and distribution have made Sitrick Brincko Group a valued partner to boards of directors and management engaged in unwinding a business in distress or rewiring a business for success. Combined with Resources Global’s broad capabilities and global footprint, Sitrick Brincko Group offers a wide variety of services to clients, including: ‰ Restructuring and reorganization ‰ Performance improvement ‰ Loan portfolio review and loan workout ‰ Bankruptcy administration and management ‰ Corporate and financial advisory ‰ Interim and crisis management ‰ Crisis and strategic communications ‰ Fiduciary and trustee services ‰ Creditor representation and recovery ‰ Dispute resolution and litigation support 12 Sample Engagement — Litigation Support: Sitrick Brincko Group was engaged by an international serv- ices firm in conjunction with significant adverse litigation. In this capacity, our senior consultants analyzed volumes of data and performed damage assessments in preparation for expert testimony on the matter. Sample Engagement — Communication in a Liquidity Crisis: Sitrick Brincko Group was engaged to pro- vide crisis communication support to a publicly traded consumer business facing severe liquidity issues. The restructuring group’s senior practitioners, with significant experience in developing and implementing strategic communications for both in- and out-of-court restructurings, assisted the client with: ‰ Development of communications strategies to help maintain stability and preserve the value of assets during this period of financial volatility and change ‰ Creation of communications — both traditional and digital — that advanced the company’s business goals and aligned with its legal strategy ‰ Delivery of communications designed to maintain the confidence of all stakeholders while the company explored its strategic alternatives ‰ Management of expectations via direct, targeted communications and judicious use of the media ‰ Communications counsel, program development and implementation to those charged with the task of communications, business development, investor relations and other key functions Sample Engagement — Restructuring and Advisement Services: A publicly held multi-billion dollar inter- national semiconductor provider engaged Sitrick Brincko Group to analyze its financial operations, recommend strategies to mitigate operating losses and evaluate the management team. Following a Chapter 11 bankruptcy filing, Sitrick Brincko Group personnel served as Chief Restructuring Officer and interim Chief Financial Offi- cer. The client’s board of directors tasked Sitrick Brincko Group with responsibility for the review, analysis and development of strategic business plans; cash flow projections; and feasibility studies in connection with the overall potential for restructuring success, as well as claims processing, liquidation analysis and contract reviews. Sitrick Brincko Group was nominated for two 2011 Turnaround Awards presented by The M&A Advisor for this project. Information Management Our Information Management practice provides planning and execution services in four primary areas: Program and Project Management, Business and Technology Integration, Data Strategy and Management, and IT Strategy and Governance. By focusing on the initiative as defined by our clients, Resources Global can provide continuity of service from the creation or expansion of an overall IT strategy through the post-implementation support. In addition to these services, we have expertise in a variety of technology solutions: Enterprise Resource Planning (“ERP”) systems; strategic “front-of-the-house systems”; HR information systems; supply chain man- agement systems; core finance and accounting systems; audit compliance systems; and financial reporting, plan- ning and consolidation. Our Information Management consultants work under the client’s direction on a variety of projects related to, among other things: Program & Project Management ‰ Program Management Office implementation and optimization ‰ Project management ‰ Change management, communications and training ‰ Portfolio rationalization ‰ Project recovery 13 Business & Technology Integration ‰ Business analysis and process improvement ‰ System selection and implementation ‰ System stabilization and optimization ‰ Quality assurance and testing Data Strategy & Management ‰ Enterprise data strategy ‰ Data analysis and reporting ‰ Data quality management and standardization ‰ Data conversion and integration IT Strategy & Governance ‰ IT strategy and effectiveness ‰ Disaster recovery and business continuity planning ‰ IT governance ‰ Organizational design and interim management Sample Engagement — European regulatory changes (such as Solvency II) required our client, a global insurance company, to begin consolidating its European businesses on a regional basis. As a result of these changes, the company requested our assistance in developing a short term consolidation capability that would allow for testing for Solvency II compliance and also flexibility as the business changed. Resources Global built a new consolidation tool with input capability from disparate tools and with reporting capability. Our involve- ment resulted in: ‰ A European consolidated balance sheet ‰ Ability to view the European region as a single business for the first time ‰ An auditable solution with business continuity ‰ A blueprint and design for the development of the strategic consolidation tool using SAP’s Busi- nessObjects Planning and Consolidation application Sample Engagement — Enterprise Program Management — Our client, a global manufacturer and distrib- utor of packaging products, engaged our enterprise program management expertise to help it integrate a recent acquisition and realize $25 million in cost savings through post-merger integration synergies of business systems, plants and distribution centers. Resources Global served as senior level enterprise-wide project manager and led the year-long integration effort. Through successful execution, our project scope and responsibilities grew to include the oversight of all troubled projects and most project activity in IT. Specifically, we: ‰ Led complex, merger critical, projects across multiple geographies, business units and functional areas ‰ Created and managed a milestone-view program plan ‰ Ensured the alignment of project timelines and budgets and identified resources needs, conflicts and prior- ities ‰ Presented rolled-up status reports to the executive steering committee, owner and sponsor 14 ‰ Led and worked alongside the client’s project managers to ensure that all updates/changes to projects were reflected in the milestone project plan ‰ Ensured a successful integration and optimization and delivered a final integration report to the executive team Sample Engagement — Business Intelligence Competency Center Development — Our client, a $2 billion aerospace company, needed help setting up a Business Intelligence Competency Center (“BICC”) to meet a burgeoning demand for information across its enterprise. It needed project management expertise to manage the cross-functional BICC group and to integrate the BICC into the overall IT management process. We helped set up the BICC and continue to function as its project manager responsible for planning, execution and delivery of Business Intelligence (“BI”) content to the enterprise. This includes: identifying and documenting customer requirements, creating project schedules, managing project execution, risk and issue management and stakeholder communications for more than 30 BI projects per year. Sample Engagement — Mobile Device Application Rollout: A multibillion dollar publicly traded global healthcare products provider planned to develop a tablet-PC-based “closed loop marketing” system for its medi- cal device sales force. The Company, already committed to a software vendor, had no plan for implementation and engaged Resources Global to provide the necessary project management and implementation expertise needed to ensure a successful initiative. A Resources’ consultant developed the plan and then led the project through a successful deployment. Of particular importance to the client were our skills in business process defi- nition, project team coordination and communication, and organizational implications. In addition, the consultant worked with the client’s creative agency, software vendor and internal stakeholders to define the most suitable solution, and continued driving accountability for all parties throughout the process up to and beyond the sys- tem’s successful rollout to 700 users in the United States and Europe. Human Capital Consultants in our Human Capital practice apply project-management and business analysis skills to help solve the people aspects of business problems. The two primary areas of focus of our Human Capital practice are change management/business transformation and HR operations. Change Management: To achieve the desired business outcome, our Human Capital professionals — all with deep operational backgrounds — work with client teams to help drive their initiatives to successful com- pletion. Using our proprietary E3 (“E Cubed”) change management framework, our consultants are able to help clients understand and prepare for significant changes in their organizations and how to best position their teams for success. More specifically, our professionals help our clients using E3 in three distinct change management phases: Engage: Identify key stakeholders and develop communication messages to ensure buy-in support Enable: Identify objectives, evaluate readiness and develop organizational modifications Execute: Assess impact, deliver training and communication, and assess outcomes We help manage change resulting from acquisitions, mergers, reorganizations, system implementations, new legislative requirements (Sarbanes, Basel II, HIPAA, etc.), downsizing or any management initiative or reform effort. HR Operations and Technology: Resources Global’s Human Capital professionals, with backgrounds in HR operations and technology, possess the business acumen and technical skills to bring a blend of expertise to various projects, including: Organizational Development ‰ Performance measurement and management ‰ Process analysis and redesign 15 ‰ Succession planning and career development programs ‰ Employee retention programs, opinion surveys and communication programs HR Information Systems ‰ Project management ‰ Change management ‰ System selection and optimization ‰ Implementation ‰ Data conversion ‰ Post-implementation support ‰ Supplementing client staff HR Operations ‰ HR management ‰ Compensation ‰ HR training ‰ Compliance/legal ‰ Benefits ‰ Recruitment Sample Engagement — Cultural Reinvention Post-Restructure: Resources Global partnered with a global multibillion dollar healthcare products company and its human resource management team to reinvent the culture of the company’s newly restructured organization. Our change management professionals assessed the skills of each individual in various functional areas and made recommendations for improvement and/or transition out of the organization. Working with the vice president of HR and business leaders, we identified the behavioral and technical skills necessary to move the company forward. Additionally, we assisted with recruiting key talent, assimilating new talent into the organization, and coaching new and existing employees to ensure the behaviors appropriately aligned with the company’s direction. Sample Engagement — Change Management, Enterprise-Wide IT Reorganization: A Fortune Global 100 diversified entertainment company needed to restructure and reorganize its enterprise-wide IT capabilities. Dur- ing this engagement, Resources Global developed change management and communication strategies to support organizational and operational restructuring. In addition, our team served on the leadership task force responsible for driving operational strategies throughout the organization. Sample Engagement — Recruiting Assistance and Process Improvement: A large multinational company based in India needed assistance in sourcing and hiring over 100 qualified candidates to work for the client’s Afghanistan operations. The client also wanted a defined process to monitor recruitment efficiency while promoting and achieving cost savings. With Resources’ HR specialist directing three client recruiters, the team identified and hired more than 120 candidates. 16 Legal & Regulatory Our Legal & Regulatory practice helps clients drive and execute their legal, risk management and regulatory initiatives. The consultants (comprised of attorneys, paralegals and contract managers) in this service line have significant experience working at the nation’s top law firms and companies. Our consultants work at our clients’ direction to support both routine and sophisticated initiatives and projects, as well as to augment their staff. A few examples of areas in which we serve our clients include: ‰ Mergers and acquisitions (including integration), divestitures and joint ventures ‰ Commercial transactions, contracts, licensing, real estate transactions and employment matters ‰ Quarterly and annual SEC filings, annual meetings, proxy statements and corporate governance matters ‰ Compliance policy development and implementation, compliance training, testing and reporting ‰ Litigation, including complex class actions, investigations and regulatory exams ‰ Bankruptcy, corporate restructurings and workouts ‰ Secondment during leaves of absence or due to employee attrition ‰ Implementation and optimization of legal and business policies, processes and procedures. Sample Engagement — Legal Expense Management & Reduction: A publicly traded financial services company wanted to reduce legal related expenditures. Working with procurement, the legal department desired to strategize how it could reduce its overall legal budget without sacrificing the quality of the legal advice it received. Because of a lack of expertise and overall resource constraints, the legal department needed an experi- enced attorney, with significant seniority and legal expense management experience, to lead the initiative. Resources Global deployed a former general counsel with the requisite experience to lead the initiative. Our consultant identified potential fee arrangement negotiations, engaged law firms’ consolidations, legal work reallocation to lower cost providers, and preferred provider programs to increase the company’s leverage. Sample Engagement — Litigation Management: Our client, a national financial institution, acquired a number of troubled loans as a part of several acquisitions completed during the recent financial crisis. In con- nection with this portfolio, the company faced potential litigation issues. The client wanted to avoid hiring permanent headcount or increasing its budget for outside legal advice. Resources Global provided a highly experienced litigator to manage the litigation for commercial loan col- lection matters. Our consultant, with an extensive financial services background and as a former bank general counsel, became an important part of the client’s team. Sample Engagement — International Expansion: A publicly traded life sciences company tasked its legal department to establish the appropriate framework for international expansion in Asia and Europe. Faced with tight deadlines, a significant volume of work and reduced budget, the General Counsel needed an additional corporate lawyer with international expertise and specific language skills to work side-by-side with the current legal department team members to achieve this strategic initiative. Resources Global provided a highly accomplished corporate lawyer, who had lived and practiced in Asia, to assist the team. The project included all aspects of international corporate formation, including research of local regulatory requirements, tax implications and planning, and business strategy decisions. Working with local counsel, our consultant drafted, reviewed and advised on all manner of relevant agreements including master agreements, joint venture agreements, commercial agreements, employment agreements, and construction and supply agreements. 17 Governance, Risk and Compliance: Corporate Governance, Risk Management, Internal Audit and Sarbanes Compliance Services Through our GRC practice, we assist clients with a variety of governance, risk management, internal audit and compliance initiatives. The professionals in our GRC practice have experience in operations, controllership and internal and external audit and can serve our clients in any number of roles required — from program manager to team member. In addition to helping clients worldwide in the areas of audit, risk and compliance, we are able to draw on Resources Global’s other practice areas to bring the required business expertise to the engagement. Specific types of engagements include: ‰ Co-Sourced Internal Audit: Knowing how businesses function is the key to today’s risk-driven approach to integrated auditing. Our professionals have the experience required to assess the risks involved and develop and execute a program to audit the effectiveness and efficiency of an entity. We work with clients in a number of capacities, including: providing a variable resource to the client’s staff, adding subject matter expertise, benchmarking processes against best practices and executing projects. We assist clients with co-sourcing requirements in IT audits, operational audits, financial audits, compliance audits and fraud or forensic audits. ‰ Royalty, Licensing and Contracts Auditing: Working in today’s increasingly complex and regulated business environment, we assist clients in determining vendor and customer compliance with contractual obligations. We help determine whether vendors are adhering to pricing formulas, customers are remitting according to licensing terms, franchisees are correctly calculating fees and internal contract calculations are accurate. Specifically, we can assist with royalty and license audits, vendor audits, franchisee audits and contract management and compliance audits. ‰ Governance, Risk and Compliance: Recent economic and world events, including the global financial crisis and the mortgage crisis, have raised the awareness of risk and the need for strong governance in all areas of business. Companies are responding by taking a new and deeper look at how they make decisions and govern themselves, the type of risks present in their environments and how to mitigate those risks and whether they have a culture of compliance. These initiatives are typically enterprise-wide and Resources Global can assist by designing and executing a risk assessment process, working as project managers or team members on a governance, risk and compliance initiative, or evaluating governance processes such as compensation, hiring and promotion practices and evaluation of systems. ‰ Sarbanes and Other Compliance Initiatives: We have worked with clients on a number of compliance issues, including BSA, Basel II, HIPAA, Anti Money Laundering, Gramm Leach Bliley and Dodd Frank. In the area of Sarbanes compliance, Resources Global helps businesses by redesigning processes to lever- age best practices, using a risk-based approach, identifying or designing entity level controls, and reducing the cost of on-going testing and documentation. Sample Engagement — Compliance Transformation: A leading financial services institution needed to transform its compliance program from one focused on the minimal requirements of a publicly traded finance company to a comprehensive compliance program appropriate for a Tier 1 bank-holding company. Our cross-functional team of four consultants with significant experience in bank compliance met with senior management and helped to define key deliverables and milestones for the overall compliance trans- formation plan. The consultants were responsible for executing the plan, providing on-time deliverables, includ- ing policies, risk assessments, training programs, technology assessments and management briefings. Sample Engagement — Co-Sourced Internal Audit: A global automotive parts supplier engaged Resources Global as its worldwide co-sourcing internal audit partner. We executed the client’s audit work program in the United States, Brazil, Mexico, China, Japan, and Turkey utilizing professionals with local language and cultural knowledge to ensure efficient and high quality audits. 18 Sample Engagement — Sarbanes Compliance: A large United States government agency engaged Resources Global to assist with its effort to comply with certain Sarbanes requirements. Resources Global con- sultants provided project management, quality assurance and testing expertise to this agency at several locations in which it operates. In its project management support function, Resources Global assisted in the coordination of agency personnel and other third parties which are part of the Sarbanes compliance efforts. Supply Chain Management Our Supply Chain Management (“SCM”) practice assists clients in the planning, execution, maintenance and troubleshooting of complex supply chain systems and processes. Our consultants work as part of client teams to reduce the total cost of ownership, improve business performance and produce results. Specifically, our serv- ices include: ‰ Performing current state assessments, analyzing and implementing business process improvements, and assisting with supply chain management technology enhancements to maximize the effectiveness of the supply chain ‰ Providing experienced and accomplished supply chain professionals — with a variety of skill sets and backgrounds — who can lead or assist strategic sourcing efforts, negotiate contracts, serve as commodity/ category experts, develop strategies and perform operational and tactical procurement activities ‰ Presenting a variety of supply chain management solutions, including strategic sourcing; supplier relation- ship management; contracts management; supply chain compliance; logistics and materials management; inventory rationalization; warehouse optimization; Lean, Six Sigma and Demand Planning and Forecast- ing supply chain expertise; supplier diversity assistance; ERP implementations; purchasing card programs; benchmarking; and establishing SCM key performance indicators and metrics Sample Engagement — Conduct a Forensic Contract Review: Our Resources Global team assisted a large defense contractor who had failed two Defense Contract Audit Agency (“DCAA”) audits. The client engaged our team to help them achieve two objectives: (1) create a new standard of excellence for contract documentation, and (2) review, rectify, and ready for client ratification thousands of past and current contracts. Our work entailed: ‰ Establishing and implementing a checklist of necessary items that would be required in order to pass future DCAA audits ‰ Designing a process and data schematic for capturing receipt and inventory transfer transactions for upload into their procurement, inventory and asset management system ‰ Developing a standardized package and contract development templates for new agreements ‰ Creating contract management guidance and training for all members of the client procurement department ‰ Conducting a thorough review of past and present contractual agreements and bringing agreements up to date to meet the new contact management standards ‰ Locating and reviewing over 27,000 agreements to ensure compliance with the new requirements Sample Engagement — Inventory Optimization and Production: For a large beverage packing and plastic bottle manufacturer in China, we provided a team of five local supply chain professionals, led by a project manager from the United States, to assess and implement processes and procedures to reduce the client’s inventory level and improve its production planning and forecasting. Sample Engagement — Facilities Management Sourcing: One of the world’s largest commercial real estate companies with over 300 offices globally recognized that targeting and leveraging spend categories could prove financially beneficial and engaged Resources to: ‰ Develop fundamentally sound sourcing strategies for the targeted spend categories ‰ Perform market analysis 19 ‰ Conduct sourcing events ‰ Gather and analyze accounting and supplier data for multiple locations ‰ Assist with its accounting and data management support for its ERP system Sample Engagement — Supplier Management Relationship Performance Assessment: One of the world’s largest power generation manufacturers recognized that its supplier relationship management program needed strengthening. Resources Global activity included: ‰ Benchmarking each business unit’s supplier management practices against industry best practices ‰ Conducting sessions with each business unit’s work group to design supplier performance assessment guidelines and harmonize those among all business units ‰ Assisting with institutionalizing regular supplier meetings, resulting in commitment from the suppliers for continuous improvement and development plans and establishing a rigorous monitoring of the supplier accomplishments ‰ Developing and implementing a deployment program that included coaching the client’s commodity managers in the process to ensure that the new supplier relationship management program worked effec- tively Sample Engagement — Capital Equipment Construction: For a United States based, large convenience store chain, Resources was engaged to develop a procurement process and sourcing of major equipment catego- ries for a large scale construction and refurbishment effort impacting over 400 store locations. Our team: ‰ Conducted spend analysis for the various commodity categories ‰ Developed and executed on a replicable sourcing process for equipment, such as racking/shelving, furniture, cabinets and countertops, tile, flooring, food service equipment, kitchen equipment and related supplies ‰ Developed request for proposal packages and assumed responsibility for analyzing quotes, negotiating pricing and terms and conditions, and issuing the necessary commitment documents Sample Engagement — Executing Strategic Sourcing Strategies for High Priority Spend: A large United States telecommunications company engaged our supply chain management professionals to help in using the client’s existing strategic sourcing tools, templates and process framework to rigorously reduce spend catego- ries. Resources consultants: ‰ Performed spend and opportunity analysis ‰ Created category teams, engaged stakeholders, validated spend and requirements ‰ Developed sourcing strategies and led sourcing events in the following indirect categories: HR benefits, HR consulting, relocation, outplacement, security, IT hardware/software/services, contingent labor/staff augmentation ‰ Facilitated supplier selection, negotiations and contract execution ‰ Transitioned category management knowledge, documentation and tools back to the client internal pro- curement team ‰ Identified and documented key organizational and process improvement opportunities Sample Engagement — Materials and Inventory Management: A major telecommunications company experienced rapid and large-scale growth leading to concerns over the reliability of its supply chain and inventory management processes and data. Our team of more than 40 consultants in 21 United States markets was engaged to assist with the project that focused on: ‰ Designing a process and data schematic for capturing receipt and inventory transfer transactions for upload into their procurement, inventory and asset management system 20 ‰ Designing a physical-count process to validate equipment balances in warehouses as inventory and also validating equipment deployed in the wireless network as fixed assets ‰ Redesigning the distribution network to include establishing regional warehouses ‰ Redesigning warehouse processes in over 35 locations with five different third-party logistics providers ‰ Coordinating supply-chain data and sub-ledger activities to support year-end close process policyIQ policyIQ is our proprietary content management product, offering integrated solutions for a wide range of business needs in a single, web-based application. policyIQ has been implemented by project teams, departments and entire companies to more effectively manage business content, automate otherwise manual processes and maintain oversight over critical compliance activities. Business problems that our clients have used policyIQ to resolve include: ‰ Sarbanes compliance management: clients are using policyIQ to manage their entire Sarbanes compliance program, from risk assessment through remediation tracking. Forms automate quarterly certifications, and reporting allows all stakeholders insight into the status of Sarbanes compliance at any time. ‰ Contract administration: capturing all executed contracts in a central, easily accessible location is a key requirement for most companies. With policyIQ, the additional functionality around reporting, robust searching and customizable alert messages ensure that all stakeholders stay on top of the active contracts. ‰ Policy and procedure management: with policyIQ as the central location for all organizational policies and procedures, all employees have access to the most current documentation – and using electronic forms, can easily document annual proof of compliance. ‰ Internal audit programs: companies use policyIQ to capture workpapers electronically, gathering all evi- dence in a central location and assigning testing to the appropriate auditors. With robust reporting, audit managers have oversight into the process and with built-in workflow, audits flow through appropriate channels of approval. Sample Engagement — Implementation of Complex Monthly Compliance Process: A large Fortune 1000 financial services company wanted to automate a complex monthly compliance process for their global divisions. Working alongside Resources Global and using the policyIQ application, the company’s compliance department: ‰ Implemented a sustainable monthly process that met the needs of both those required to submit their compliance data and the teams who compile the results ‰ Created a central library of compliance standards and policies, accessible to all stakeholders around the globe ‰ Reduced redundancy in the reporting process by merging two processes into one, with unique reports for different audiences Sample Engagement — Policy and Procedure Management Program for regional Healthcare Orga- nization: Following a divestiture, a United States based, regional healthcare organization needed a compre- hensive review and reconciliation of outdated policies and procedures inherited from their former parent company. An experienced Resources Global consultant used policyIQ to: ‰ Develop a complete policy and procedure management program, with logical organization, consistent format, and enforced reviews ‰ Review all existing policies and procedures, rewriting them to comply with new standards to meet the needs of the newly divested organization ‰ Communicate the new processes and critical updates automatically to locations across the United States 21 Sample Engagement — Automation of Account Reconciliation Tracking and Reporting: For a large, global provider of relocation services, policyIQ automated processes in many areas, most notably to track monthly and quarterly account reconciliations across their global business. With the policyIQ application, they have been able to: ‰ Create an efficient and sustainable process to assign bank account reconciliations to reconcilers and approvers on a monthly and quarterly basis ‰ Retain all reconciliation documents in a central location that is easily accessible to both internal and external auditors ‰ Reduce their non-compliance rate on account reconciliation completion to 0% Operations We generally provide our professional services to clients at a local level, with the oversight of our regional managing directors and consultation of our corporate management team. The managing director, client service director(s) and recruiting director(s) in each office are responsible for initiating client relationships, identifying consultants specifically skilled to perform client projects, ensuring client and consultant satisfaction throughout engagements and maintaining client relationships post-engagement. Throughout this process, the corporate management team and regional managing directors are available to consult with the managing director with respect to client services. Our offices operate in an entrepreneurial manner. The managing directors of our offices are given sig- nificant autonomy in the daily operations of their respective offices, and with respect to such offices, are respon- sible for overall guidance and supervision, budgeting and forecasting, sales and marketing, pricing and hiring. We believe that a substantial portion of the buying decisions made by our clients are made on a local or regional basis and that our offices most often compete with other professional services providers on a local or regional basis. Because our managing directors are in the best position to understand the local and regional outsourced professional services market and because clients often prefer local relationships, we believe that a decentralized operating environment maximizes operating performance and contributes to employee and client satisfaction. We believe that our ability to deliver professional services successfully to clients is dependent on our manag- ing directors working together as a collegial and collaborative team, at times working jointly on client projects. To build a sense of team effort and increase camaraderie among our managing directors, we have an incentive program for our office management that awards annual bonuses based on both the performance of the Company and the performance of the individual’s particular office. In addition, we believe many members of our office management own equity in the Company. We also have a new managing director program whereby new manag- ing directors attend a regularly scheduled series of active training sessions taught by experienced managing directors and other senior management personnel. This program allows the veteran managing directors to share their success stories, foster the culture of the Company with the new managing directors and review specific cli- ent and consultant development programs. We believe these team-based practices enable us to better serve clients who prefer a centrally organized service approach. From our corporate headquarters in Irvine, California, we provide our North American and certain of our international offices with centralized administrative, marketing, finance, HR, IT, legal and real estate support. Our financial reporting is centralized in our corporate service center. This center also handles invoicing, accounts payable and collections, and administers HR services including employee compensation and benefits admin- istration. We also have a business support operations center in our Utrecht, Netherlands office to provide central- ized finance, HR, IT, payroll and legal support to our European offices. In addition, in the United States, Canada and Mexico, we have a corporate networked IT platform with centralized financial reporting capabilities and a front office client management system. These centralized functions minimize the administrative burdens on our office management and allow them to spend more time focused on client and consultant development. 22 Business Development Our business development initiatives are composed of: ‰ local initiatives focused on existing clients and target companies ‰ national and international targeting efforts focused on multinational companies ‰ brand marketing activities ‰ national and local direct mail programs Our business development efforts are driven by the networking and sales efforts of our management. The managing directors and client service directors in our offices develop a list of potential clients and key existing clients. In addition, the directors are assisted by management professionals focused on business development efforts on a national basis. These business development professionals, teamed with the managing directors and client service group, are responsible for initiating and fostering relationships with the senior management of our targeted client companies. These local efforts are supplemented with national marketing assistance. We believe that these efforts have been effective in generating incremental revenues from existing clients and developing new client relationships. Our brand marketing initiatives help develop Resources Global’s image in the markets we serve. Our brand is reinforced by our professionally designed website, advertising in print, radio and online, direct marketing, seminars, brochures and public relations efforts. We believe that our branding initiatives coupled with our high- quality client service help to differentiate us from our competitors and to establish Resources Global as a credible and reputable global professional services firm. Our marketing group develops our direct mail campaigns to focus on our targeted client and consultant populations. These campaigns are intended to support our branding, sales and marketing, and consultant hiring initiatives. Competition We operate in a competitive, fragmented market and compete for clients and consultants with a variety of organizations that offer similar services. Our principal competitors include: ‰ consulting firms ‰ local, regional, national and international accounting firms ‰ independent contractors ‰ traditional and Internet-based staffing firms ‰ the in-house resources of our clients We compete for clients on the basis of the quality of professionals, the timely availability of professionals with requisite skills, the scope and price of services, and the geographic reach of services. We believe that our attractive value proposition, consisting of our highly qualified consultants, relationship-oriented approach and professional culture, enables us to differentiate ourselves from our competitors. Although we believe we compete favorably with our competitors, many of our competitors have significantly greater financial resources, generate greater revenues and have greater name recognition than we do. Employees As of May 26, 2012, we had a total of 3,017 employees, including 700 corporate and local office employees and 2,317 consultants. Our employees are not covered by any collective bargaining agreements. 23 MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our financial statements and related notes. This discussion and analysis contains forward- looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in these forward-looking statements. Overview Resources Global is a multinational professional services firm that provides clients with experienced pro- fessionals specializing in accounting, finance, risk management and internal audit, corporate advisory, strategic communications and restructuring, information management, human capital, supply chain management, health- care solutions, actuarial, legal and regulatory services in support of client-led projects and consulting initiatives. We assist our clients with discrete projects requiring specialized expertise in: ‰ finance and accounting services, such as financial analyses (e.g., product costing and margin analyses), budgeting and forecasting, audit preparation, public-entity reporting, tax-related projects, mergers and acquisitions due diligence, initial public offering assistance and assistance in the preparation or restate- ment of financial statements; ‰ information management services, such as financial system/enterprise resource planning implementation and post implementation optimization; ‰ corporate advisory, strategic communications and restructuring services; ‰ risk management and internal audit services (provided via our subsidiary Resources Audit Solutions), including compliance reviews, internal audit co-sourcing and assisting clients with their compliance efforts under the Sarbanes-Oxley Act of 2002; ‰ supply chain management services, such as strategic sourcing efforts, contract negotiations and purchasing strategy; ‰ actuarial services for pension and life insurance companies; ‰ human capital implementation; services, such as change management and compensation program design and ‰ legal and regulatory services, such as providing attorneys, paralegals and contract managers to assist cli- ents (including law firms) with project-based or peak period needs; and ‰ healthcare solutions and consulting services. We were founded in June 1996 by a team at Deloitte, led by our chief executive officer, Donald B. Murray, who was then a senior partner with Deloitte. Our founders created Resources Connection to capitalize on the increasing demand for high quality outsourced professional services. We operated as a part of Deloitte from our inception in June 1996 until April 1999. In April 1999, we completed a management-led buyout in partnership with several investors. In December 2000, we completed our initial public offering of common stock and began trading on the NASDAQ Stock Market. We currently trade on the NASDAQ Global Select Market. In January 2005, we announced the change of our operating entity name to Resources Global Professionals to better reflect the Company’s multinational capabilities. We operated solely in the United States until fiscal year 2000, when we opened our first three international offices and began to expand geographically to meet the demand for project professional services across the world. As of May 26, 2012, we served clients from offices in 21 countries, including 27 international offices and 50 offices in the United States. We expect to continue opportunistic domestic and multinational expansion while also investing in comple- mentary professional services lines that we believe will augment our service offerings. 24 We primarily charge our clients on an hourly basis for the professional services of our consultants. We recognize revenue once services have been rendered and invoice the majority of our clients on a weekly basis. Our clients are contractually obligated to pay us for all hours billed. To a much lesser extent, we also earn rev- enue if a client hires one of our consultants. This type of contractually non-refundable revenue is recognized at the time our client completes the hiring process and represented 0.5% of our revenue for each of the years ended May 26, 2012, May 28, 2011 and May 29, 2010. We periodically review our outstanding accounts receivable balance and determine an estimate of the amount of those receivables we believe may prove uncollectible. Our provision for bad debts is included in our selling, general and administrative expenses. The costs to pay our professional consultants and all related benefit and incentive costs, including provisions for paid time off and other employee benefits, are included in direct cost of services. We pay most of our con- sultants on an hourly basis for all hours worked on client engagements and, therefore, direct cost of services tends to vary directly with the volume of revenue we earn. We expense the benefits we pay to our consultants as they are earned. These benefits include paid time off and holidays; a discretionary bonus plan; subsidized group health, dental and life insurance programs; a matching 401(k) retirement plan; the ability to participate in the Company’s ESPP; and professional development and career training. In addition, we pay the related costs of employment, taxes, workers’ compensation insurance, unemployment insurance and other costs. Typically, a consultant must work a threshold number of hours to be eligible for all of the benefits. We recognize direct cost of services when incurred. including state and federal payroll Selling, general and administrative expenses include the payroll and related costs of our internal manage- ment as well as general and administrative, marketing and recruiting costs. Our sales and marketing efforts are led by our management team who are salaried employees and earn bonuses based on operating results for the Company as a whole and within each individual’s geographic market. The Company’s fiscal year consists of 52 or 53 weeks, ending on the Saturday in May closest to May 31. Fiscal 2012 and 2011 consisted of 52 weeks each. For fiscal years of 53 weeks, such as fiscal 2008 or 2014, the first three quarters consist of 13 weeks each and the fourth quarter consists of 14 weeks. Critical Accounting Policies The following discussion and analysis of our financial condition and results of operations are based upon our Consolidated Financial Statements, which have been prepared in accordance with GAAP in the United States. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. The following represents a summary of our critical accounting policies, defined as those policies that we believe: (a) are the most important to the portrayal of our financial condition and results of operations and (b) involve inherently uncertain issues that require management’s most difficult, subjective or complex judg- ments. Valuation of long-lived assets — We assess the potential impairment of long-lived tangible and intangible assets periodically or whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Our goodwill and certain other intangible assets are not subject to periodic amortization. These assets are considered to have an indefinite life and their carrying values are required to be assessed by us for impairment at least annually. Depending on future market values of our stock, our operating performance and other factors, these assessments could potentially result in impairment reductions of these intangible assets in the future and this adjustment may materially affect the Company’s future financial results and financial condition. Contingent consideration — The Company estimates and records the acquisition date fair value of con- tingent consideration as part of purchase price consideration for acquisitions occurring subsequent to May 30, 2009. In addition, each reporting period, the Company estimates changes in the fair value of contingent consid- eration and any change in fair value is recognized in the Company’s Consolidated Statement of Operations. The estimate of the fair value of contingent consideration requires very subjective assumptions to be made of future operating results, discount rates and probabilities assigned to various potential operating result scenarios. Future 25 revisions to these assumptions could materially change the estimate of the fair value of contingent consideration and therefore materially affect the Company’s future financial results and financial condition. Under the terms of our acquisition agreement for Sitrick Brincko Group, the Sellers have the opportunity to receive contingent consideration subsequent to the fourth anniversary of the acquisition, provided that Sitrick Brincko Group’s average annual EBITDA over a period of four years following the acquisition date exceeds $11.3 million. The range of undiscounted amounts the Company could be obligated to pay as contingent consid- eration under the earn-out arrangement is between $0 and an unlimited amount. At the date of acquisition, the Company determined the fair value of the obligation to pay contingent consideration based on probability- weighted projections of the average EBITDA during the four year earn-out measurement period. The resultant probability-weighted average EBITDA amounts were then multiplied by 3.15 (representing the agreed upon multiple to be paid by the Company as specified in the acquisition agreements) and then discounted using an original discount rate of 1.9%. Each reporting period, the Company estimates changes in the fair value of con- tingent consideration and any change in fair value will be recognized as a non-cash charge in the Company’s Consolidated Statements of Operations. The Sitrick Brincko Group earn-out liability is based upon an assessment of actual EBITDA of the Sitrick Brincko Group through the evaluation date and an updated assessment of vari- ous probability weighted projected EBITDA scenarios over the remaining earn-out period. As the ultimate esti- mated liability is also discounted each period from the November 2013 earn-out date, the contingent consideration liability will fluctuate due to changes in the risk-free interest rate used in determining the appro- priate discount factor for time value of money purposes. An increase in the earn-out expected to be paid will result in a charge to operations in the quarter that the anticipated fair value of contingent consideration increases, while a decrease in the earn-out expected to be paid will result in a credit to operations in the quarter that the anticipated fair value of contingent consideration decreases. As of May 26, 2012, the Company believes it is more likely than not that there will not be a contingent consideration payment due in November 2013 and, accordingly, there is no liability recorded at that date. In addition, under the terms of our acquisition agreements for Sitrick Brincko Group, up to 20% of the con- tingent consideration is payable to employees of the acquired business at the end of the measurement period to the extent certain EBITDA growth targets are achieved. The Company records the estimated amount of the con- tractual obligation to pay the employee portion of the contingent consideration as compensation expense over the service period as it is deemed probable that the growth targets will be achieved. The estimate of the amount of the employee portion of contingent consideration requires very subjective assumptions to be made of future operating results. Future revisions to these assumptions could materially change our estimate of the amount of the employee portion of contingent consideration and therefore materially affect the Company’s future financial results and financial condition. As of May 26, 2012, the Company believes it is more likely than not that there will not be an employee portion of contingent consideration payment due in November 2013 and, accordingly, there is no liability recorded at that date. Allowance for doubtful accounts — We maintain an allowance for doubtful accounts for estimated losses resulting from our clients failing to make required payments for services rendered. We estimate this allowance based upon our knowledge of the financial condition of our clients (which may not include knowledge of all sig- nificant events), review of historical receivable and reserve trends and other pertinent information. While such losses have historically been within our expectations and the provisions established, we cannot guarantee that we will continue to experience the same credit loss rates that we have in the past. A significant change in the liquid- ity or financial position of our clients could cause unfavorable trends in receivable collections and additional allowances may be required. These additional allowances could materially affect the Company’s future financial results. Income taxes — In order to prepare our Consolidated Financial Statements, we are required to make esti- mates of income taxes, if applicable, in each jurisdiction in which we operate. The process incorporates an assessment of any current tax exposure together with temporary differences resulting from different treatment of transactions for tax and financial statement purposes. These differences result in deferred tax assets and liabilities that are included in our Consolidated Balance Sheets. The recovery of deferred tax assets from future taxable income must be assessed and, to the extent recovery is not likely, we will establish a valuation allowance. An increase in the valuation allowance results in recording additional tax expense and any such adjustment may 26 materially affect the Company’s future financial result. If the ultimate tax liability differs from the amount of tax expense we have reflected in the Consolidated Statements of Operations, an adjustment of tax expense may need to be recorded and this adjustment may materially affect the Company’s future financial results and financial condition. Revenue recognition — We primarily charge our clients on an hourly basis for the professional services of our consultants. We recognize revenue once services have been rendered and invoice the majority of our clients in the United States on a weekly basis. Some of our clients served by our international operations are billed on a monthly basis. Our clients are contractually obligated to pay us for all hours billed. To a much lesser extent, we also earn revenue if a client hires one of our consultants. This type of contractually non-refundable revenue is recognized at the time our client completes the hiring process. Stock-based compensation — Under our 2004 Performance Incentive Plan, officers, employees, and outside directors have received or may receive grants of restricted stock, stock units, options to purchase common stock or other stock or stock-based awards. Under our ESPP, eligible officers and employees may purchase our com- mon stock in accordance with the terms of the plan. The Company estimates a value for employee stock options on the date of grant using an option-pricing model. We have elected to use the Black-Scholes option-pricing model which takes into account assumptions regarding a number of highly complex and subjective variables. These variables include the expected stock price volatility over the term of the awards and actual and projected employee stock option exercise behaviors. Addi- tional variables to be considered are the expected term, expected dividends and the risk-free interest rate over the expected term of our employee stock options. In addition, because stock-based compensation expense recognized in the Consolidated Statements of Operations is based on awards ultimately expected to vest, it is reduced for estimated forfeitures. Forfeitures must be estimated at the time of grant and revised, if necessary, in subsequent periods if actual forfeitures differ from those estimates. Forfeitures are estimated based on historical experience. If facts and circumstances change and we employ different assumptions in future periods, the compensation expense recorded may differ materially from the amount recorded in the current period. The Company uses its historical volatility over the expected life of the stock option award to estimate the expected volatility of the price of its common stock. The risk-free interest rate assumption is based upon observed interest rates appropriate for the term of our employee stock options. On July 20, 2010, the Company’s board of directors announced the commencement of a quarterly dividend of $0.04 per common share (increased to $0.05 per common share in the first quarter of fiscal 2012), subject to quarterly board of director approval. Consequently, effective with option grants in the first quarter of fiscal 2011, the impact of expected dividends is now incorporated in determining the estimated value per share of employee stock option grants. The Company’s historical expected life of stock option grants is 5.2 years for non-officers and 7.2 years for officers. The Com- pany uses its historical volatility over the expected life of the stock option award to estimate the expected vola- tility of the price of its common stock. The Company reviews the underlying assumptions related to stock-based compensation at least annually. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying value of assets and liabilities. Actual results may differ from these estimates under different assumptions or con- ditions. 27 Results of Operations The following tables set forth, for the periods indicated, our Consolidated Statements of Operations data. These historical results are not necessarily indicative of future results. Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct cost of services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative expenses . . . . . . . . . . . . . . . . . Employee portion of contingent consideration adjustment . . . . . . Contingent consideration adjustment . . . . . . . . . . . . . . . . . . . . . . . Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . Depreciation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) before provision for income taxes . . . . . . . . . . . . . . Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For the Years Ended May 28, 2011 (Amounts in thousands) $545,546 335,071 May 26, 2012 $571,763 352,524 May 29, 2010 $498,998 303,768 219,239 170,992 (500) (33,440) 3,364 5,731 73,092 (252) 73,344 32,202 210,475 172,622 — (25,852) 5,030 7,223 51,452 (473) 51,925 27,070 195,230 182,985 500 1,492 3,496 8,544 (1,787) (656) (1,131) 10,618 Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 41,142 $ 24,855 $ (11,749) Our operating results for the periods indicated are expressed as a percentage of revenue below. 2012 2011 2010 Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct cost of services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100.0% 100.0% 100.0% 61.4 61.7 60.9 Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . Employee portion of contingent consideration adjustment . . . . . . . . . . . . . . . Contingent consideration adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Depreciation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) before provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38.3 29.9 (0.1) (5.8) 0.6 1.0 12.7 (0.1) 12.8 5.6 38.6 31.6 — (4.7) 1.0 1.3 9.4 (0.1) 9.5 5.0 39.1 36.7 0.1 0.3 0.7 1.7 (0.4) (0.1) (0.3) 2.1 Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.2% 4.5% (2.4)% 28 We also assess the results of our operations using EBITDA as well as adjusted EBITDA, which is our earn- ings (loss) before interest, taxes, depreciation, amortization, stock-based compensation expense and contingent consideration adjustments (“Adjusted EBITDA”). These measures assist management in assessing our core oper- ating performance. The following table presents EBITDA and Adjusted EBITDA results for fiscal 2012, 2011 and 2010 and includes a reconciliation of such measures to net income (loss), the most directly comparable GAAP financial measure: Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustments: Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . Depreciation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EBITDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stock-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . Contingent consideration adjustment . . . . . . . . . . . . . . . . . . . . . . . May 26, 2012 For the Years Ended May 28, 2011 (Amounts in thousands) $ 24,855 May 29, 2010 $ 41,142 $ (11,749) 3,364 5,731 (252) 32,202 82,187 7,742 (33,440) 5,030 7,223 (473) 27,070 63,705 9,778 (25,852) 3,496 8,544 (656) 10,618 10,253 15,493 1,492 Adjusted EBITDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 56,489 $ 47,631 $ 27,238 Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $571,763 $545,546 $498,998 Adjusted EBITDA Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.9% 8.7% 5.5% The financial measures and key performance indicators we use to assess our financial and operating perform- ance above are not defined by, or calculated in accordance with, GAAP. A non-GAAP financial measure is defined as a numerical measure of a company’s financial performance that (i) excludes amounts, or is subject to adjustments that have the effect of excluding amounts, that are included in the comparable measure calculated and presented in accordance with GAAP in the statement of operations; or (ii) includes amounts, or is subject to adjustments that have the effect of including amounts, that are excluded from the comparable measure so calcu- lated and presented. Adjusted EBITDA is a non-GAAP financial measure. Adjusted EBITDA Margin is calculated by dividing Adjusted EBITDA by revenue. We believe that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to our investors because they are financial measures used by management to assess the core performance of the Company. Adjusted EBITDA and Adjusted EBITDA Margin are not measurements of finan- cial performance or liquidity under GAAP and should not be considered in isolation or construed as substitutes for net income or other cash flow data prepared in accordance with GAAP for purposes of analyzing our profit- ability or liquidity. These measures should be considered in addition to, and not as a substitute for, net income, earnings per share, cash flows or other measures of financial performance prepared in conformity with GAAP. Further, Adjusted EBITDA has the following limitations: ‰ Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future and Adjusted EBITDA does not reflect any cash requirements for such replacements; ‰ Equity based compensation is an element of our long-term incentive compensation program, although we exclude it as an expense when evaluating our ongoing operating performance for a particular period; and ‰ Other companies in our industry may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure. Because of these limitations, Adjusted EBITDA should not be considered a substitute for performance measures calculated in accordance with GAAP. 29 Year Ended May 26, 2012 Compared to Year Ended May 28, 2011 Computations of percentage change period over period are based upon our results, as rounded and presented herein. Revenue. Revenue increased $26.3 million, or 4.8%, to $571.8 million for the year ended May 26, 2012 from $545.5 million for the year ended May 28, 2011. We deliver our services to clients in a similar fashion across the globe and in fiscal 2012, revenue increased in all geographies over the fiscal 2011 amount. We believe the increase in total revenue is partially attributable to clients engaging us to help implement initiatives to improve efficiencies within their organizations and to improved awareness of our service offerings with clients through our completed and on-going engagements. The number of hours worked in fiscal 2012 increased about 6.2% from the prior year, while average bill rates decreased by 0.8% compared to the prior year. The number of consultants on assignment at the end of fiscal 2012 was 2,317 compared to the 2,249 consultants engaged at the end of fiscal 2011 (the average number of consultants assigned was 2,290 in fiscal 2012 compared to 2,214 in fiscal 2011). We operated 77 offices at May 26, 2012 and 80 offices at May 28, 2011 as we consolidated certain offices in contiguous areas. Our clients do not sign long-term contracts with us. As such, there can be no assurance as to future demand levels for the services that we provide or that future results can be reliably predicted by consider- ing past trends. Revenue for the Company’s major geographies across the globe consisted of the following (dollars in thousands): Revenue for the Year Ended % of Total May 26, 2012 May 28, 2011 % Change May 26, 2012 May 28, 2011 North America . . . . . . . . . . . . . . . . . . . . . . . . . Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . $430,584 100,332 40,847 $416,904 92,840 35,802 3.3% 8.1% 14.1% 75.3% 17.6% 7.1% 76.4% 17.0% 6.6% Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $571,763 $545,546 4.8% 100.0% 100.0% Our financial results are subject to fluctuations in the exchange rates of foreign currencies in relation to the United States dollar. Revenues denominated in foreign currencies are translated into United States dollars at the monthly average exchange rates in effect during each quarter. Thus, as the value of the United States dollar fluc- tuates relative to the currencies in our non-United States based operations, our revenue can be impacted. Using the comparable fiscal 2011 conversion rates, international revenues would have been lower than reported under GAAP by $3.0 million for the year ended May 26, 2012. Sequential Operations. On a sequential quarter basis, fiscal 2012 fourth quarter revenues improved from $143.3 million to $145.5 million, and hours improved 1.6% and bill rates increased 0.8%. The improvement in hours is partially attributable to the lack of significant holidays in the United States in the fourth quarter versus the third quarter, which included the Christmas and New Year’s holidays. The direct cost of services as a percentage of revenue (“direct cost of services percentage”) decreased from 62.6% in the third quarter to 59.8%. This decrease is primarily attributable to the absence of paid holidays in the United States during the fourth quar- ter, the declining impact of payroll taxes as the calendar year progresses, an improvement in the bill rate/pay ratio and a lower level of zero-margin reimbursable expenses. Selling, general and administrative (“S, G & A”) expenses also decreased from the quarter ended February 25, 2012 to the quarter ended May 26, 2012, primarily as a result of reduced marketing spend and payroll related benefit costs. The leverage of S, G & A expenses also improved from 30.3% to 28.9% between the two quarters. However, a downturn or softening in global economic conditions and the seasonal impact of the summer holiday period could put resulting pressure on revenue in the first quarter of fiscal 2013, and may limit our ability to leverage direct cost of services and S, G & A expenses. Direct Cost of Services. Direct cost of services increased $17.4 million, or 5.2%, to $352.5 million for the year ended May 26, 2012 from $335.1 million for the year ended May 28, 2011. Direct cost of services increased 30 primarily because of a 6.2% increase in hours worked compared to the prior year; this was offset in part as the average pay rate per hour to our consultants was down 1.5%. The direct cost of services percentage was 61.6% and 61.4% for the years ended May 26, 2012 and May 28, 2011, respectively. The increase in the direct cost of services percentage resulted primarily from the higher average pay rate to our consultants as compared to bill rate and an increase in zero margin client reimbursements. Our target direct cost of services percentage is 60% for all of our offices. Selling, General and Administrative Expenses. S, G & A decreased $1.6 million, or 0.9%, to $171.0 million for the year ended May 26, 2012 from $172.6 million for the year ended May 28, 2011. S, G & A improved as a percentage of revenue from 31.6% for the year ended May 28, 2011 to 29.9% for the year ended May 26, 2012. Management and administrative head count was 735 at the end of fiscal 2011 and 700 at the end of fiscal 2012. S, G & A decreased in fiscal 2012 as compared to fiscal 2011 primarily because of a reduction in stock-based compensation expenses, lower occupancy costs for certain of the Company’s leased office facilities and lower advertising expenses, partially offset by slightly higher payroll and benefit costs. Employee Portion of Contingent Consideration Adjustment and Contingent Consideration Adjustment. At the conclusion of the second annual evaluation period for earn-out qualification as of November 26, 2012, the Company determined that it was more likely than not that the Sitrick Brincko Group would not exceed the target average EBITDA of $11.3 million necessary for an earn-out payment in November 2013 and reduced the fair value of the estimated liability from $33.4 million to zero, representing a non-cash favorable adjustment as reflected in the Company’s Consolidated Statement of Operations for the year ended May 26, 2012 ($20.4 mil- lion net of tax, including the employee portion adjustment discussed below). As of May 26, 2012, the Company has not altered its conclusion after updating its probability weighted assessment of various projected EBITDA scenarios for the remaining quarters in the earn-out period. In the prior fiscal year, the Company adjusted the estimated earn-out payment by $25.9 million ($15.6 million net of tax). In addition, in fiscal 2012, the Company also reversed its previously recorded estimate of $500,000 for the employee portion of contingent consideration after determining that it is more likely than not that the earn-out contingent consideration will not be paid. As of May 26, 2012, the Company continues to believe it is more likely than not that no contingent consideration will be payable. In the event that the contingent consideration is not paid at the conclusion of the earn-out period, Mr. Brincko will be entitled to receive a cash payment of $2,250,000, subject to his employment in good stand- ing with the Company as defined. As a result of the Company’s determination that it is more likely than not that the contingent consideration will not be earned, this amount will be recognized as a component of S, G & A over the remaining service period from the time it was estimated that no contingent consideration will be due. The estimate of the fair value of contingent consideration payable, including the employee portion, requires very subjective assumptions to be made of various potential operating result scenarios; significant increases in the future estimated EBITDA could result in an increase in the estimated fair value of the Sitrick Brincko Group contingent consideration and therefore materially affect the Company’s future financial results and financial condition. Amortization and Depreciation Expense. Amortization of intangible assets decreased to $3.4 million in fiscal 2012 from $5.0 million in fiscal 2011. The decrease is the result of the completion of amortization on cer- tain identifiable intangible assets. Based upon identified intangible assets recorded at May 26, 2012, the Com- pany anticipates amortization expense related to identified intangible assets to approximate $1.7 million during the fiscal year ending May 25, 2013. Depreciation expense decreased from $7.2 million for the year ended May 28, 2011 to $5.7 million for the year ended May 26, 2012. Depreciation decreased as a number of assets were fully depreciated during fiscal 2011 and 2012 and the Company has slowed the amount invested in property and equipment in fiscal 2011 and 2012 as compared to previous fiscal years. Interest Income. Interest income declined to $252,000 in fiscal 2012 compared to $473,000 in fiscal 2011. The decrease in interest income is the result of lower interest rates available for the Company’s investments as compared to fiscal 2011 and, to a lesser extent, lower available cash balances for investment. The Company has invested available cash in certificates of deposit, money market investments and commercial paper that have been classified as cash equivalents due to the short maturities of these investments. As of May 26, 2012, the 31 Company had $23.0 million of investments in commercial paper and certificates of deposit with remaining maturity dates between three months and one year from the balance sheet date classified as short-term invest- ments and considered “held-to-maturity” securities. Income Taxes. The provision for income taxes increased from $27.1 million (effective rate of 52.2%) for the year ended May 28, 2011 to $32.2 million (effective rate of 43.9%) for the year ended May 26, 2012. While the provision increased because of the increased pretax income, the effective tax rate decreased as a result of an improved mix of international results, along with the realization of certain non-recurring credits. The Company also recorded tax charges of $150,000 and $1.5 million for the years ended May 26, 2012 and May 28, 2011, respectively, to establish valuation allowances on certain foreign deferred tax assets. Realization of those tax assets is dependent upon generating sufficient future taxable income. In addition, the provision for taxes in fiscal 2012 and fiscal 2011 results from taxes on income from operations in the United States and certain other foreign jurisdictions, a lower benefit for losses in certain foreign jurisdictions with tax rates lower than the United States statutory rates, and no benefit for losses in jurisdictions in which a valuation allowance on operating loss carryforwards had previously been established. The effective tax rate in both fiscal years disproportionally magnifies the effect of the components of the tax rate that differ from the standard federal rate, including non-deductible permanent differences and incentive stock options (“ISOs”). Based upon current economic cir- cumstances, management will continue to monitor the need to record additional valuation allowances in the future, primarily related to certain foreign jurisdictions Periodically, the Company reviews the components of both book and taxable income to analyze the adequacy of the tax provision. There can be no assurance, because of the lower benefit from the United States statutory rate for losses in certain foreign jurisdictions, the limitation on the benefit for losses in jurisdictions in which a valuation allowance for operating loss carryforwards has previously been established, and the unpredict- ability of timing and the amount of eligible disqualifying ISO exercises, that the Company’s effective tax rate will remain constant in the future. The Company cannot recognize a tax benefit for certain ISO grants unless and until the holder exercises his or her option and then sells the shares within a certain period of time. In addition, the Company can only recog- nize a potential tax benefit for employees’ acquisition and subsequent sale of shares purchased through the ESPP if the sale occurs within a certain defined period. As a result, the Company’s provision for income taxes is likely to fluctuate from these factors for the foreseeable future. Further, those tax benefits associated with ISO grants fully vested at the date of adoption of the current accounting rules governing stock awards will be recognized as additions to paid-in capital when and if those options are exercised and not as a reduction to the Company’s tax provision. The Company recognized a benefit of approximately $2.4 million and $3.3 million related to stock- based compensation for nonqualified stock options expensed and for eligible disqualifying ISO exercises during fiscal 2012 and 2011, respectively. The proportion of expense related to non-qualified stock option grants (for which the Company may recognize a tax benefit in the same quarter as the related compensation expense in most instances) is significant as compared to expense related to ISOs (including ESPPs). However, the timing and amount of eligible disqualifying ISO exercises cannot be predicted. The Company predominantly grants non- qualified stock options to employees in the United States. Year Ended May 28, 2011 Compared to Year Ended May 29, 2010 Computations of percentage change period over period are based upon our results, as rounded and presented herein. Revenue. Revenue increased $46.5 million, or 9.3%, to $545.5 million for the year ended May 28, 2011 from $499.0 million for the year ended May 29, 2010. Included in revenue for the years ended May 28, 2011 and May 29, 2010 was approximately $24.4 million and $13.6 million, respectively, from the operations of Sitrick Brincko Group, acquired November 20, 2009. We deliver our services to clients in a similar fashion across the globe and in fiscal 2011, revenue increased in all geographies over the fiscal 2010 amount. We believe the increase is partially attributable to the modestly improving global economic environment and to improved awareness of our service offerings with clients and prospective clients through our completed and on-going engagements in our various service lines. 32 The number of hours worked in fiscal 2011 increased about 9.7% from the prior year, while average bill rates decreased by 0.8% compared to the prior year. The number of consultants on assignment at the end of fiscal 2011 was 2,249 compared to the 2,067 consultants engaged at the end of fiscal 2010 (the average number of consultants assigned was 2,214 in fiscal 2011 compared to 2,022 in fiscal 2010). Revenue for the Company’s major geographies across the globe consisted of the following (dollars in thousands): Revenue for the Year Ended % of Total May 28, 2011 May 29, 2010 % Change May 28, 2011 May 29, 2010 North America . . . . . . . . . . . . . . . . . . . . . . . . . Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . $416,904 92,840 35,802 $384,535 89,225 25,238 8.4% 4.1% 41.9% 76.4% 17.0% 6.6% 77.1% 17.9% 5.0% Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $545,546 $498,998 9.3% 100.0% 100.0% Our financial results are subject to fluctuations in the exchange rates of foreign currencies in relation to the United States dollar. Revenues denominated in foreign currencies are translated into United States dollars at the monthly average exchange rates in effect during each quarter. Thus, as the value of the United States dollar fluc- tuates relative to the currencies in our non-United States based operations, our revenue can be impacted. Using the comparable fiscal 2010 conversion rates, international revenues would have been lower than reported under GAAP by $1.9 million for the year ended May 28, 2011. Sequential Operations. On a sequential quarter basis, fiscal 2011 fourth quarter revenues improved from $137.6 million to $145.7 million, and hours improved 5.5% while bill rates decreased 0.8%. The improvement in hours is partially attributable to the lack of significant holidays in the United States in the fourth quarter versus the third quarter, which included the Christmas and New Year’s holidays. The direct cost of services percentage decreased from 63.0% in the third quarter to 61.9%. This decrease is primarily attributable to the absence of paid holidays in the United States during the fourth quarter and the declining impact of payroll taxes as the calendar year progresses. S, G & A also decreased from the quarter ended February 26, 2011 to the quarter ended May 28, 2011, primarily as a result of reduced marketing spend and a decrease in the amount of stock-based compensa- tion expense. The leverage of S, G & A expenses also improved from 32.9% to 30.0% between the two quarters. Direct Cost of Services. Direct cost of services increased $31.3 million, or 10.3%, to $335.1 million for the year ended May 28, 2011 from $303.8 million for the year ended May 29, 2010. Direct cost of services increased primarily because of a 9.7% increase in hours worked compared to the prior year. To a lesser extent, direct cost of services increased because the average pay rate per hour to our consultants was up 1.6%. The direct cost of services percentage was 61.4% and 60.9% for the years ended May 28, 2011 and May 29, 2010, respectively. The increase in the direct cost of services percentage resulted primarily from the higher average pay rate to our consultants as compared to bill rate and an increase in zero margin client reimbursements. Selling, General and Administrative Expenses. S, G & A decreased $10.4 million, or 5.7%, to $172.6 million for the year ended May 28, 2011 from $183.0 million for the year ended May 29, 2010. S, G & A improved as a percentage of revenue from 36.7% for the year ended May 29, 2010 to 31.6% for the year ended May 28, 2011. Management and administrative head count was 716 at the end of fiscal 2010 and 735 at the end of fiscal 2011. S, G & A increases in fiscal 2011 as compared to fiscal 2010 included the relaunch of our brand- ing campaign in the third quarter of fiscal 2011 and increases in bonuses due to the Company’s improved rev- enue results year-over-year. These transactions were offset by decreases in salary, benefit and related costs (reflective of the lower average headcount of 720 during fiscal 2011 compared to 741 during fiscal 2010), and stock-based compensation expense. In addition, in fiscal 2010, the Company incurred $4.8 million in severance costs and $2.2 million of accelerated compensation expense from the vesting of certain stock option grants related to the resignation of two senior executives. Employee Portion of Contingent Consideration Adjustment and Contingent Consideration Adjust- ment. The contingent consideration adjustment in connection with the November 2009 acquisition of Sitrick 33 Brincko Group was a non-cash adjustment of $25.9 million decreasing the estimated contingent consideration payable and a non-cash adjustment of $1.5 million increasing the estimated contingent consideration payable, for the years ended May 28, 2011 and May 29, 2010, respectively. As further described in “Critical Accounting Policies — Contingent Consideration” above, adjustments to the estimates related to both the employee portion of contingent consideration and contingent consideration due the principals of Sitrick Brincko Group were recorded beginning in fiscal 2010. As described below, these adjustments can be the result of revised estimates of the fair value of contingent consideration based upon modifications to the Company’s probability weighted assessment of various projected EBITDA scenarios, management’s evaluation of the amount of contingent con- sideration owed to employees related to the Sitrick Brincko Group acquisition based on EBITDA projections, change in the estimated value of contingent consideration attributable to the time value of money (accretion) and/ or a change in the discount rate applied in the calculation. Each reporting period, the Company estimates changes in the estimated fair value of contingent consid- eration and any changes in the estimate are recognized in the Company’s Consolidated Statements of Operations. Sitrick Brincko Group’s EBITDA for the first annual measurement period was $8.9 million, approximately $2.4 million below the required base. Based upon the first 18 months actual results and the Company’s updated probability weighted assessment of various projected EBITDA scenarios for the two and a half years remaining in the earn-out period, the Company estimated the current fair value of the contingent consideration payable to Sitrick and Brincko to be $33.4 million as of May 28, 2011, representing a net non-cash decrease of $25.9 million in the estimated liability from the previous year’s estimate and reflected as an increase in pretax income in our Consolidated Statements of Operations. On an after tax basis, the contingent consideration adjust- ment increased net income by $15.6 million or $0.34 per share. The Company did not record any additional employee portion of contingent consideration during fiscal 2011 as it was not probable as of May 28, 2011 that certain EBITDA growth targets would be achieved at the November 2013 final evaluation date. Amortization and Depreciation Expense. Amortization of intangible assets increased to $5.0 million in fiscal 2011 from $3.5 million in fiscal 2010. The increase is the result of a full year of amortization related to identifiable intangible assets acquired in the November 2009 purchase of Sitrick Brincko Group. Those assets include: $5.6 million for customer relationships, $1.2 million for trade names, $3.0 million for non-competition agreements and $250,000 for customer backlog (now fully amortized). The customer relationships were amor- tized over two years and the trade names and non-competition agreements over five years. Depreciation expense decreased from $8.5 million for the year ended May 29, 2010 to $7.2 million for the year ended May 28, 2011. Depreciation decreased as a number of assets were fully depreciated during fiscal 2010 and 2011 and the Company has slowed the amount invested in property and equipment in fiscal 2010 and 2011 as compared to previous fiscal years. Interest Income. Interest income declined to $473,000 in fiscal 2011 compared to $656,000 in fiscal 2010. The decrease in interest income is the result of lower interest rates available for the Company’s investments as compared to fiscal 2010. The Company has invested available cash in certificates of deposit, money market investments and commercial paper that have been classified as cash equivalents due to the short maturities of these investments Income Taxes. The provision for income taxes increased from $10.6 million (effective rate of 963.6%) for the year ended May 29, 2010 to $27.1 million (effective rate of 52.2%) for the year ended May 28, 2011. The provision increased primarily because the Company’s pre-tax income position in fiscal 2011 as compared to the pretax loss in fiscal 2010. To a lesser extent, the larger tax expense in fiscal 2011 reflects the impact of reducing deferred tax assets associated with tax deductible goodwill; this tax deductible goodwill decreases if the Com- pany reduces its estimated fair value of contingent consideration payable. The Company also recorded tax charges of $1.5 million and $4.7 million for the years ended May 28, 2011 and May 29, 2010, respectively, to establish valuation allowances on certain foreign deferred tax assets. Realization of those tax assets is dependent upon generating sufficient future taxable income. In addition, the provision for taxes in fiscal 2011 and fiscal 2010 results from taxes on income from operations in the United States and certain other foreign jurisdictions, a lower benefit for losses in certain foreign jurisdictions with tax rates lower than the United States statutory rates, 34 and no benefit for losses in jurisdictions in which a valuation allowance on operating loss carryforwards had previously been established. The effective tax rate in both fiscal years disproportionally magnifies the effect of the components of the tax rate that differ from the standard federal rate, including non-deductible permanent differences and ISOs. The Company recognized a benefit of approximately $3.3 million and $4.2 million related to stock-based compensation for nonqualified stock options expensed and for eligible disqualifying ISO exercises during fiscal 2011 and 2010, respectively. The proportion of expense related to non-qualified stock option grants (for which the Company may recognize a tax benefit in the same quarter as the related compensation expense in most instances) increased during fiscal 2011 as compared to expense related to ISOs (including ESPPs). However, the timing and amount of eligible disqualifying ISO exercises cannot be predicted. 35 Quarterly Results The following table sets forth our unaudited quarterly Consolidated Statements of Operations data for each of the eight quarters in the two-year period ended May 26, 2012. In the opinion of management, this data has been prepared on a basis substantially consistent with our audited Consolidated Financial Statements appearing elsewhere in this document, and includes all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of the data. The quarterly data should be read together with our Consolidated Financial Statements and related notes appearing elsewhere in this document. The operating results are not necessarily indicative of the results to be expected in any future period. May 26, 2012 Feb. 25, 2012 Nov. 26, 2011 Aug. 27, 2011 May 28, 2011 Feb. 26, 2011 Nov. 27, 2010 Aug. 28, 2010 (In thousands, except net income (loss) per common share) Quarters Ended CONSOLIDATED STATEMENTS OF OPERATIONS DATA (unaudited): Revenue . . . . . . . . . . . . . . . . . . . . $145,507 $143,294 $144,955 $138,007 $145,697 $137,607 $138,534 $123,708 74,423 Direct cost of services . . . . . . . . . 90,034 83,787 86,672 90,189 89,667 85,835 86,988 Gross profit . . . . . . . . . . . . . . . . . Selling, general and 58,519 53,627 54,921 52,172 55,508 50,935 54,747 49,285 administrative expenses . . . . . 42,047 43,356 42,980 42,609 43,738 45,277 42,732 40,875 Employee portion of contingent consideration(1) . . . . . . . . . . . . Contingent consideration adjustment(2) . . . . . . . . . . . . . . Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . Depreciation expense . . . . . . . . . Income from operations . . . . . . . Interest income . . . . . . . . . . . . . . Income before provision for income taxes . . . . . . . . . . . . . . Provision for income taxes(3) . . . — — — (500) — (33,440) — — — — — — (3,200) (239) (23,700) 1,287 483 1,299 14,690 (48) 487 1,412 8,372 (51) 1,186 1,471 43,224 (65) 1,208 1,549 6,806 (88) 1,206 1,747 12,017 (107) 1,224 1,761 2,912 (124) 1,310 1,870 32,535 (114) 14,738 5,844 8,423 4,092 43,289 17,968 6,894 4,298 12,124 6,723 3,036 2,283 32,649 15,178 1,290 1,845 3,988 (128) 4,116 2,886 Net income . . . . . . . . . . . . . . . . . $ 8,894 $ 4,331 $ 25,321 $ 2,596 $ 5,401 $ 753 $ 17,471 $ 1,230 Net income per common share(4): Basic . . . . . . . . . . . . . . . . . . . . $ 0.21 $ 0.10 $ 0.58 $ 0.06 $ 0.12 $ 0.02 $ 0.38 $ 0.03 Diluted . . . . . . . . . . . . . . . . . . . $ 0.21 $ 0.10 $ 0.58 $ 0.06 $ 0.12 $ 0.02 $ 0.38 $ 0.03 (1) The quarter ended November 26, 2011 includes the reversal of $500,000 that was an estimate of contingent consideration potentially payable to employees related to the Sitrick Brincko Group acquisition. (2) The quarters ended November 26, 2011, May 28, 2011 and November 27, 2010 include favorable adjust- ments of $33.4 million, $3.2 million and $23.7 million, respectively, related to revised estimates of the fair value of contingent consideration based upon updates to the probability weighted assessment of various pro- jected EBITDA scenarios associated with the acquisition of Sitrick Brincko Group. The quarters ended February 26, 2011 and August 28, 2010 include ($239,000) and $1.3 million, respectively, related to the recognition of the change in the fair value of the contingent consideration liability (calculated from changes in the risk-free interest rate, used in determining the appropriate discount factor for time value of money purposes) associated with the acquisition of Sitrick Brincko Group. See Note 3 — Contingent Consideration — to the Consolidated Financial Statements. 36 (3) The quarters ended May 28, 2011 and November 27, 2010 include valuation allowances of $711,000 and $769,000, respectively, provided on deferred tax assets, including certain foreign operating loss carryfor- wards. (4) Net income per common share calculations for each of the quarters were based upon the weighted average number of shares outstanding for each period, and the sum of the quarters may not necessarily be equal to the full year net income per common share amount. Our quarterly results have fluctuated in the past and we believe they will continue to do so in the future. Certain factors that could affect our quarterly operating results are described in Part I Item 1A “Risk Factors” of our Annual Report on Form 10-K for the year ended May 26, 2012. Due to these and other factors, we believe that quarter-to-quarter comparisons of our results of operations are not meaningful indicators of future perform- ance. Liquidity and Capital Resources Our primary source of liquidity is cash provided by our operations and, historically, to a lesser extent, stock option exercises. We have generated positive cash flows annually from operations since inception, and we con- tinued to do so during the year ended May 26, 2012. Our ability to continue to increase positive cash flow from operations in the future will be, at least in part, dependent on improvement in global economic conditions. At May 26, 2012, the Company had operating leases, primarily for office premises, and purchase obliga- tions, primarily for fixed assets, expiring at various dates. At May 26, 2012, the Company had no capital leases. The following table summarizes our future minimum rental commitments under operating leases and our other known contractual obligations as of May 26, 2012: Contractual Obligations Total Operating lease obligations . . . . . . . . . . . $44,915 Payments Due by Period Fiscal 2014-2015 (Amounts in thousands) $16,761 Fiscal 2016-2017 $11,678 Fiscal 2013 $12,065 Thereafter $4,411 Purchase obligations . . . . . . . . . . . . . . . . $ 2,138 $ 831 $ 1,112 $ 195 $ — The Company has a $3.0 million unsecured revolving credit facility with Bank of America (the “Credit Agreement”). The Credit Agreement allows the Company to choose the interest rate applicable to advances. The inter- est rate options are Bank of America’s prime rate and a London Inter-Bank Offered Rate (“LIBOR”) plus 2.25%. Interest, if any, is payable monthly. The Credit Agreement expires November 29, 2012. As of May 26, 2012, the Company had approximately $1.3 million available under the terms of the Credit Agreement as Bank of America has issued approximately $1.7 million of outstanding letters of credit in favor of third parties related to operating leases. As of May 26, 2012, the Company was in compliance with all covenants included in the Credit Agreement. Operating activities provided $36.4 million in cash in fiscal 2012 compared to $26.1 million in fiscal 2011. Cash provided by operations in fiscal 2012 resulted from net income of $41.1 million, net unfavorable reconcil- ing adjustments of $3.1 million (principally depreciation and amortization, stock compensation expense and con- tingent consideration) and by negative working capital changes of $1.6 million. In fiscal 2011, cash provided by operations resulted from net income of $24.9 million and unfavorable working capital changes of $5.2 million offset by positive reconciling adjustments of $6.4 million (principally depreciation and amortization, deferred taxes and stock-based compensation expense reduced by contingent consideration adjustments). The primary cause of the favorable change in operating cash flows between the two years was the Company’s higher level of net income in fiscal 2012 as compared to fiscal 2011. Significant non-cash items that changed unfavorably between the two fiscal years include a higher level of non-cash contingent consideration adjustments in fiscal 2012 related to the Company’s belief that no contingent consideration will be payable in November 2013 related to the acquisition of Sitrick Brincko Group based on projected earn-out scenarios and the related impact on deferred income taxes; a decrease in stock-based compensation expense (these charges do not reflect an actual cash outflow from the Company but are an estimate of the fair value of the services provided by employees and directors in exchange for stock option grants and purchase of stock through the Company’s ESPP and were lower 37 in fiscal 2012 as a result of lower levels of expense from the valuation of these option grants and stock purchases and lower stock option grant prices in recent quarters) and the reduction in non-cash depreciation and amor- tization as certain assets were fully depreciated or amortized in fiscal 2012. In addition, operating activities were favorably impacted by the reduction in accounts receivable and prepaid income taxes between the two years, offset by decreases in accounts payable and accrued salaries. The Company had $128.1 million in cash and cash equivalents and short-term investments at May 26, 2012. As described in Note 3 — Contingent Consideration — to the Consolidated Financial Statements, we will be required to pay to the sellers of Sitrick Brincko Group contingent consideration following the fourth anniver- sary of the acquisition (after November 2013) if the average EBITDA calculated from each of the four one-year periods following the acquisition date exceeds $11.3 million. If, at the end of the four-year earn-out period, the Company determines that the average annual EBITDA exceeded $11.3 million, then the contingent consideration payable will be determined by multiplying the average annual EBITDA by 3.15. The Company may, in its sole discretion, pay up to 50% of any earn-out payment in restricted stock of the Company. For the two years ended November 26, 2011, the average annual EBITDA of Sitrick Brincko Group was approximately $6.5 million. The Company believes it is more likely than not that the average EBITDA will not exceed the threshold at the end of the four year earn-out period and therefore does not have an accrual for contingent consideration as of May 26, 2012. Net cash used in investing activities was $20.5 million for fiscal 2012 compared to a source of cash of $876,000 for fiscal 2011. Cash received from the redemption of short-term investments (primarily commercial paper), net of cash used to purchase short-term investments, resulted in a source of cash of $5.0 million in fiscal 2011 compared to a use of cash of $17.7 million in fiscal 2012. However, the Company spent approximately $1.1 million less on property and equipment in fiscal 2012, compared to fiscal 2011. Net cash used in financing activities totaled $49.1 million for the year ended May 26, 2012, compared to $20.7 million for the year ended May 28, 2011. The Company received approximately $4.3 million in fiscal 2012 from the exercise of employee stock options and issuance of shares via the Company’s ESPP compared to $8.7 million in the prior fiscal year. However, the Company used more cash in fiscal 2012 ($45.4 million) to purchase approximately 3.9 million shares of our common stock as compared to $24.4 million to purchase 1.7 million shares of common stock in fiscal 2011. In addition, payments for the Company’s dividend program were $5.5 million in fiscal 2011 (representing three dividend distributions after the announcement of the program in July 2010); while in fiscal 2012, payments for a full year of dividends amounted to $8.3 million. Our ongoing operations and anticipated growth in the geographic markets we currently serve will require us to continue to make investments in capital equipment, primarily technology hardware and software. In addition, we may consider making strategic acquisitions. We anticipate that our current cash and the ongoing cash flows from our operations will be adequate to meet our working capital and capital expenditure needs for at least the next 12 months. If we require additional capital resources to grow our business, either internally or through acquisition, we may seek to sell additional equity securities or to secure debt financing. The sale of additional equity securities or certain forms of debt financing could result in additional dilution to our stockholders. We may not be able to obtain financing arrangements in amounts or on terms acceptable to us in the future. In the event we are unable to obtain additional financing when needed, we may be compelled to delay or curtail our plans to develop our business or to pay dividends on our capital stock, which could have a material adverse effect on our operations, market position and competitiveness. Off-Balance Sheet Arrangements The Company has no off-balance sheet arrangements. 38 RESOURCES CONNECTION, INC. CONSOLIDATED BALANCE SHEETS May 26, 2012 May 28, 2011 (Amounts in thousands, except par value per share) Current assets: ASSETS Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trade accounts receivable, net of allowance for doubtful accounts of $3,992 and $4,860 as of May 26, 2012 and May 28, 2011, respectively . . . . . . . . . . . . . . . . . . Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income taxes receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 105,124 22,991 $ 139,624 5,249 84,192 6,344 1,241 8,343 228,235 173,576 4,232 22,651 833 1,192 87,162 5,818 4,059 7,962 249,874 176,475 7,920 26,389 14,400 1,339 Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 430,719 $ 476,397 Current liabilities: LIABILITIES AND STOCKHOLDERS’ EQUITY Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued salaries and related obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 16,301 38,912 6,438 $ 19,167 41,340 6,692 Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61,651 67,199 Other long-term liabilities, including estimated contingent consideration of $0 and $33,940 as of May 26, 2012 and May 28, 2011, respectively . . . . . . . . . . . . . . . . . Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,200 64,851 36,472 103,671 Commitments and contingencies (Note 14) Stockholders’ equity: Preferred stock, $0.01 par value, 5,000 shares authorized; zero shares issued and outstanding Common stock, $0.01 par value, 70,000 shares authorized; 55,476 and 55,021 shares issued, and 41,973 and 45,389 shares outstanding as of May 26, 2012 and May 28, 2011, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accumulated other comprehensive (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasury stock at cost, 13,503 and 9,632 shares at May 26, 2012 and May 28, 2011, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555 335,791 (1,890) 280,650 550 324,492 3,442 248,983 (249,238) (204,741) Total stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365,868 372,726 Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 430,719 $ 476,397 The accompanying notes are an integral part of these financial statements 39 RESOURCES CONNECTION, INC. CONSOLIDATED STATEMENTS OF OPERATIONS Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct cost of services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . Employee portion of contingent consideration . . . . . . . . . . . . . . . . . . . . . . . Contingent consideration adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Depreciation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) before provision for income taxes . . . . . . . . . . . . . . . . . . . . . . Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 26, 2012 For the Years Ended May 28, 2011 (Amounts in thousands, except net income (loss) per common share) $545,546 335,071 $498,998 303,768 $571,763 352,524 May 29, 2010 219,239 170,992 (500) (33,440) 3,364 5,731 73,092 (252) 73,344 32,202 210,475 172,622 — (25,852) 5,030 7,223 51,452 (473) 51,925 27,070 195,230 182,985 500 1,492 3,496 8,544 (1,787) (656) (1,131) 10,618 Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 41,142 $ 24,855 $ (11,749) Net income (loss) per common share Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ $ 0.94 0.94 $ $ 0.54 0.53 $ $ (0.26) (0.26) Weighted average common shares outstanding Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,541 Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,599 46,124 46,489 45,894 45,894 Cash dividends declared per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 0.20 $ 0.16 $ — The accompanying notes are an integral part of these financial statements 40 CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY AND COMPREHENSIVE INCOME (LOSS) RESOURCES CONNECTION, INC. Common Stock Shares Amount Additional Paid-in Capital Treasury Stock Shares Amount Accumulated Other Comprehensive (Loss) Income Retained Earnings Total Stockholders’ Equity Balances as of May 30, 2009 . . . . . . . . . . . . . . . . . . . . Exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . Stock-based compensation expense related to share- based awards and employee stock purchases . . . . . . . Issuance of restricted stock . . . . . . . . . . . . . . . . . . . . . . . Tax shortfall from employee stock option plans . . . . . . Issuance of common stock under Employee Stock 53,474 419 $535 4 $282,769 4,517 4 15,437 56 (1,127) Purchase Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 4 5,276 (Amounts in thousands) 8,334 $(193,349) $ (307) $248,269 $337,917 4,521 15,437 56 (1,127) 5,280 (496) (822) 21,119 (4,486) 16,137 Issuance of treasury stock for Sitrick Brincko Group acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of treasury stock per employment agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchase of shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Comprehensive Loss: Currency translation adjustment . . . . . . . . . . . . . . . . . . . Net loss for the year ended May 29, 2010 . . . . . . . . . . . Total comprehensive loss . . . . . . . . . . . . . . . . . . . . . . . . — 54,267 379 10 Balances as of May 29, 2010 . . . . . . . . . . . . . . . . . . . . Exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . Stock-based compensation expense related to share- based awards and employee stock purchases . . . . . . . Issuance of restricted stock . . . . . . . . . . . . . . . . . . . . . . . Tax shortfall from employee stock option plans . . . . . . Issuance of common stock under Employee Stock Purchase Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Issuance of treasury stock per earn-out agreement Issuance of restricted stock out of treasury stock to board of director members . . . . . . . . . . . . . . . . . . . . . Purchase of shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash dividends ($0.16 per share) . . . . . . . . . . . . . . . . . . Comprehensive Income: Currency translation adjustment . . . . . . . . . . . . . . . . . . . Net income for the year ended May 28, 2011 . . . . . . . . (19) (6) 496 107 (9,042) — — — — (11,749) — (4,277) 8,002 (181,165) (4,584) 232,034 306,413 4,542 9,669 88 (390) — 543 4 365 3 4,149 (15) 338 21 (21) 1,666 483 (24,397) Total comprehensive income . . . . . . . . . . . . . . . . . . . . . — Balances as of May 28, 2011 . . . . . . . . . . . . . . . . . . . . Exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . Stock-based compensation expense related to share- based awards and employee stock purchases . . . . . . . Issuance of restricted stock . . . . . . . . . . . . . . . . . . . . . . . Tax shortfall from employee stock option plans . . . . . . Issuance of common stock under Employee Stock 55,021 20 5 — 550 1 — — — 9,632 (204,741) 324,492 192 7,520 80 (782) Purchase Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 4 4,147 Issuance of restricted stock out of treasury stock to board of director members . . . . . . . . . . . . . . . . . . . . . Purchase of shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash dividends ($0.20 per share) . . . . . . . . . . . . . . . . . . Comprehensive Income: Currency translation adjustment . . . . . . . . . . . . . . . . . . . Net income for the year ended May 26, 2012 . . . . . . . . 142 (38) 3,909 888 (45,385) Total comprehensive income . . . . . . . . . . . . . . . . . . . . . — — — — — — Balances as of May 26, 2012 . . . . . . . . . . . . . . . . . . . . 55,476 $555 $335,791 13,503 $(249,238) $(1,890) $280,650 $365,868 The accompanying notes are an integral part of these financial statements 41 88 (9,042) (4,277) (11,749) (16,026) 353,241 4,546 9,669 88 (390) 4,152 269 21 (24,397) (7,354) 8,026 24,855 32,881 372,726 193 7,520 80 (782) 4,151 142 (45,385) (8,587) (5,332) 41,142 35,810 (69) (483) (7,354) 24,855 — 248,983 (888) (8,587) 41,142 — 8,026 — 3,442 (5,332) RESOURCES CONNECTION, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS May 26, 2012 For the Years Ended May 28, 2011 (Amounts in thousands) May 29, 2010 Cash flows from operating activities: Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustments to reconcile net income (loss) to net cash provided by $ 41,142 $ 24,855 $ (11,749) operating activities: Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stock-based compensation expense related to employee stock options, restricted stock grants and employee stock purchases . . . . . . . . . . . . Contingent consideration adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . Excess tax benefits from stock-based compensation . . . . . . . . . . . . . . . Loss on disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred income tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changes in operating assets and liabilities, net of effect of acquisitions: Trade accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . Income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . Accrued salaries and related obligations . . . . . . . . . . . . . . . . . . . . . . Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,095 12,253 12,040 7,742 (33,440) (238) 478 13,191 9,778 (25,852) (491) 50 10,663 525 (867) 1,844 173 (2,140) (1,566) 431 (9,919) (777) 465 436 1,726 1,832 1,045 15,493 1,492 (657) 168 (1,263) (593) (848) 4,879 59 (772) (11,400) 843 Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . 36,370 26,064 7,692 Cash flows from investing activities: Redemption of short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchase of short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Business acquisitions, net of cash acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchase of property and equipment 36,500 (54,242) — (2,786) 31,987 (26,990) (269) (3,852) Net cash (used in) provided by investing activities . . . . . . . . . . . . (20,528) 876 53,996 (43,748) (28,262) (3,380) (21,394) Cash flows from financing activities: Proceeds from exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . Proceeds from issuance of common stock under Employee Stock Purchase Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Excess tax benefits from stock-based compensation . . . . . . . . . . . . . . . . . 193 4,546 4,521 4,151 (45,385) (8,306) 238 4,152 (24,397) (5,538) 491 5,280 (9,042) — 657 1,416 (302) Net cash (used in) provided by financing activities . . . . . . . . . . . . (49,109) (20,746) Effect of exchange rate changes on cash . . . . . . . . . . . . . . . . . . . . . . . . . . (1,233) 2,771 Net (decrease) increase in cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash and cash equivalents at beginning of period . . . . . . . . . . . . . . . . . . . (34,500) 139,624 8,965 130,659 (12,588) 143,247 Cash and cash equivalents at end of period . . . . . . . . . . . . . . . . . . . . . . . . $105,124 $139,624 $130,659 The accompanying notes are an integral part of these financial statements 42 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. Description of the Company and its Business Resources Connection, Inc. (“Resources Connection”), a Delaware corporation, was incorporated on November 16, 1998. Resources Connection is a multinational professional services firm; its operating entities provide services primarily under the name Resources Global Professionals (“Resources Global” or the “Company”). The Company is organized around client service teams utilizing experienced professionals risk management and internal audit, corporate advisory, strategic specializing in accounting, communications and restructuring, information management, human capital, supply chain management, health- care solutions, actuarial, legal and regulatory services in support of client-led projects and consulting initiatives. The Company has offices in the United States (“U.S.”), Asia, Australia, Canada, Europe and Mexico. finance, The Company’s fiscal year consists of 52 or 53 weeks, ending on the Saturday in May closest to May 31. The fiscal years ended May 26, 2012, May 28, 2011 and May 29, 2010 consisted of 52 weeks. 2. Summary of Significant Accounting Policies Basis of Presentation and Principles of Consolidation The Consolidated Financial Statements of the Company (“financial statements”) have been prepared in conformity with accounting principles generally accepted in the U.S. (“GAAP”) and the rules of the Securities and Exchange Commission (“SEC”). The financial statements include the accounts of the Company and its sub- sidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. Revenue Recognition Revenues are recognized and billed when the Company’s professionals deliver services. Conversion fees are recognized when one of the Company’s professionals accepts an offer of permanent employment from a client. Conversion fees were 0.5% of revenue for each of the years ended May 26, 2012, May 28, 2011 and May 29, 2010. All costs of compensating the Company’s professionals are the responsibility of the Company and are included in direct cost of services. Contingent Consideration The Company estimates and records the acquisition date estimated fair value of contingent consideration as part of purchase price consideration for acquisitions occurring subsequent to May 30, 2009. Additionally, each reporting period, the Company estimates changes in the fair value of contingent consideration and any change in fair value is recognized in the Consolidated Statement of Operations. The estimate of the fair value of contingent consideration requires very subjective assumptions to be made of future operating results, discount rates and probabilities assigned to various potential operating result scenarios. Future revisions to these assumptions could materially change the estimate of the fair value of contingent consideration and related tax balances and, there- fore, materially affect the Company’s future financial results and financial condition. Under the terms of our acquisition agreements for Sitrick Brincko Group, up to 20% of the contingent con- sideration is payable to employees of the acquired business at the end of the measurement period to the extent certain growth targets are achieved. The Company records the estimated amount of the contractual obligation to pay the employee portion of the contingent consideration as compensation expense over the service period as it is deemed probable that the growth targets will be achieved. The estimate of the amount of the employee portion of contingent consideration requires very subjective assumptions to be made of future operating results. Future revisions to these assumptions could materially change our estimate of the amount of the employee portion of contingent consideration and, therefore, materially affect the Company’s future financial results and financial condition. 43 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) Client Reimbursements of “Out-of-Pocket” Expenses The Company recognizes all reimbursements received from clients for “out-of-pocket” expenses as revenue and all such expenses as direct cost of services. Reimbursements received from clients were $12.7 million, $12.6 million and $9.1 million for the years ended May 26, 2012, May 28, 2011 and May 29, 2010, respectively. Foreign Currency Translation The financial statements of subsidiaries outside the U.S. are measured using the local currency as the func- tional currency. Assets and liabilities of these subsidiaries are translated at current exchange rates, income and expense items are translated at average exchange rates prevailing during the period and the related translation adjustments are recorded as a component of comprehensive income or loss within stockholders’ equity. Gains and losses from foreign currency transactions are included in the Consolidated Statements of Operations. Per Share Information The Company presents both basic and diluted earnings per share (“EPS”). Basic EPS is calculated by dividing net income by the weighted average number of common shares outstanding during the period. Diluted EPS is based upon the weighted average number of common and common equivalent shares outstanding during the period, calcu- lated using the treasury stock method for stock options. Under the treasury stock method, exercise proceeds include the amount the employee must pay for exercising stock options, the amount of compensation cost for future services that the Company has not yet recognized and the amount of tax benefits that would be recorded in additional paid-in capital when the award becomes deductible. Common equivalent shares are excluded from the computation in peri- ods in which they have an anti-dilutive effect. Stock options for which the exercise price exceeds the average mar- ket price over the period are anti-dilutive and are excluded from the calculation. The following table summarizes the calculation of net income (loss) per share for the years ended May 26, 2012, May 28, 2011 and May 29, 2010 (in thousands, except per share amounts): Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $41,142 $24,855 $(11,749) 2012 2011 2010 Basic: Weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,541 46,124 45,894 Diluted: Weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Potentially dilutive shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,541 58 Total dilutive shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,599 46,124 365 46,489 45,894 — 45,894 Net income (loss) per share: Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dilutive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Anti-dilutive shares not included above . . . . . . . . . . . . . . . . . . . . . . . $ $ 0.94 0.94 8,138 $ $ 0.54 0.53 6,385 $ $ (0.26) (0.26) 6,299 Cash and Cash Equivalents The Company considers cash on hand, deposits in banks, and short-term investments purchased with an original maturity date of three months or less to be cash and cash equivalents. The carrying amounts reflected in the consolidated balance sheets for cash and cash equivalents approximate the fair values due to the short matur- ities of these instruments. 44 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) Short-Term Investments The Company carries debt securities that it has the ability and positive intent to hold to maturity at amor- tized cost. Cost closely approximates fair value which is based on quoted prices in active markets. As of May 26, 2012 and May 28, 2011, $23.0 million and $5.2 million, respectively, of the Company’s investment in debt securities had original contractual maturities of between three months and one year. The Company had no investments with a maturity in excess of one year in either fiscal year 2012 or 2011. Commer- cial paper investments are measured using quoted prices in active markets for identical assets (level 1). There were no unrealized holding gains or losses as of May 26, 2012 and May 28, 2011. Short-term investments consist of the following: (in thousands): Commercial paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Certificates of deposit $22,991 $4,999 $22,991 $ — $ — $ 250 $4,999 $ 250 As of May 26, 2012 Cost Fair Value As of May 28, 2011 Cost Fair Value Allowance for Doubtful Accounts The Company maintains an allowance for doubtful accounts for estimated losses resulting from its clients’ failure to make required payments for services rendered. Management estimates this allowance based upon knowledge of the financial condition of the Company’s clients, review of historical receivable and reserve trends and other pertinent information. If the financial condition of the Company’s clients deteriorates or there is an unfavorable trend in aggregate receivable collections, additional allowances may be required. The following table summarizes the activity in our allowance for doubtful accounts (in thousands): Beginning Balance Charged to Operations Currency Rate Changes Write-offs Ending Balance Years Ended: May 29, 2010 . . . . . . . . . . . . . . . . . . May 28, 2011 . . . . . . . . . . . . . . . . . . May 26, 2012 . . . . . . . . . . . . . . . . . . $5,597 $5,193 $4,860 $— $— $— $(118) $ 114 $ (14) $(286) $(447) $(854) $5,193 $4,860 $3,992 Property and Equipment Property and equipment is stated at cost, less accumulated depreciation and amortization. Depreciation is computed using the straight-line method over the following estimated useful lives: Building . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leasehold improvements . . . . . . . . . . . . . . . . . . . . . Lesser of useful life of asset or term of lease Computer, equipment and software . . . . . . . . . . . . . 30years 5 to 10 years 3 to 5 years Costs for normal repairs and maintenance are expensed to operations as incurred, while renewals and major refurbishments are capitalized. Assessments of whether there has been a permanent impairment in the value of property and equipment are periodically performed by considering factors such as expected future operating income, trends and prospects, as well as the effects of demand, competition and other economic factors. Management believes no permanent impairment has occurred. 45 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) Intangible Assets and Goodwill Goodwill and other intangible assets with indefinite lives are not subject to amortization but are tested for impairment annually or whenever events or changes in circumstances indicate that the asset might be impaired. The Company performed its annual goodwill impairment analysis as of May 26, 2012 and will continue to test for impairment at least annually. The Company performs its impairment analysis by comparing its market capitalization to its book value throughout the fiscal year. For application of this methodology the Company determined that it operates as a single reporting unit resulting from the combination of its practice offices. No impairment was indicated as of May 26, 2012. Other intangible assets with finite lives are subject to amortization and impairment reviews. No impairment was indicated as of May 26, 2012. See Note 5 — Intangible Assets and Goodwill for a further description of the Company’s intangible assets. Stock-Based Compensation The Company recognizes compensation expense for all share-based payment awards made to employees and directors, including employee stock options and employee stock purchases made via the Company’s Employee Stock Purchase Plan (the “ESPP”), based on estimated fair value at the date of grant (options) or date of purchase (ESPP). The Company estimates the fair value of share-based payment awards on the date of grant using an option- pricing model. The value of the portion of the award that is ultimately expected to vest is recognized as an expense over the requisite service periods. Stock options vest over four years and restricted stock award vesting is determined on an individual grant basis under the Company’s 2004 Performance Incentive Plan. The Company determines the estimated value of stock options using the Black-Scholes valuation model. The Company recog- nizes stock-based compensation expense on a straight-line basis over the service period for options that are expected to vest and records adjustments to compensation expense at the end of the service period if actual for- feitures differ from original estimates. See Note 15 — Stock Based Compensation Plans for further information on stock-based compensation expense and the resulting impact on the provision for income taxes. Income Taxes The Company recognizes deferred income taxes for the estimated tax consequences in future years of differ- ences between the tax basis of assets and liabilities and their financial reporting amounts at each year-end based on enacted tax laws and statutory rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established to reduce deferred tax assets to the amount expected to be realized when, in management’s opinion, it is more likely than not that some portion of the deferred tax assets will not be realized. The provision for income taxes represents current taxes payable net of the change during the period in deferred tax assets and liabilities. Recent Accounting Pronouncements In September 2011, the Financial Accounting Standards Board (“FASB”) issued revised authoritative guid- ance for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. The guidance allows an entity the option to make a qualitative evaluation about the likelihood of goodwill impairment for a reporting unit. If, after assessing the totality of events or circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the quantitative two-step impairment test is unnecessary. Early adoption is permitted for annual and interim goodwill impairment tests if an entity’s financial statements for the most recent interim period have not yet been issued. The Company does not expect that adoption of this guidance will have a material impact on the Compa- ny’s consolidated financial position, results of operations and cash flows. 46 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) In June 2011, the FASB issued new guidance on the presentation of comprehensive income that will require a company to present components of net income and other comprehensive income in one continuous statement or in two separate, but consecutive statements. There are no changes to the components that are recognized in net income or other comprehensive income under current GAAP. This guidance is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2011, with early adoption permitted. It is applicable to the Company’s fiscal year beginning May 27, 2012. The Company does not expect its adoption will have a material effect on its consolidated financial statements. In May 2011, the FASB issued guidance to amend certain measurement and disclosure requirements related to fair value measurements to improve consistency with international reporting standards. This guidance is effec- tive prospectively for public entities for interim and annual reporting periods beginning after December 15, 2011, with early adoption by public entities prohibited, and is applicable to the Company’s fiscal quarter beginning May 27, 2012. The Company does not expect its adoption will have a material effect on its consolidated financial statements. Other recent accounting pronouncements issued by the FASB (including its Emerging Issues Task Force), the American Institute of Certified Public Accountants and the SEC did not, or are not expected to, have a material effect on the Company’s results of operations or financial position. Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Although management believes these estimates and assumptions are adequate, actual results could differ from the estimates and assumptions used. 3. Contingent Consideration Contingent consideration related to Sitrick Brincko Group On November 20, 2009, the Company acquired certain assets of Sitrick And Company (“Sitrick Co”), a stra- tegic communications firm, and Brincko Associates, Inc. (“Brincko”), a corporate advisory and restructuring firm, through the purchase of all of the outstanding membership interests in Sitrick Brincko Group, a Delaware limited liability company, formed for the purpose of the acquisition, pursuant to a Membership Interest Purchase Agreement by and among the Company, Sitrick Co, Michael S. Sitrick, an individual, Brincko and John P. Brincko, an individual (together with Mr. Sitrick, Sitrick Co and Brincko, the “Sellers”). Prior to the acquisition date, Mr. Sitrick and Nancy Sitrick were the sole shareholders of Sitrick Co and Mr. Brincko was the sole share- holder of Brincko. In addition, on the same date, the Company acquired the personal goodwill of Mr. Sitrick pursuant to a Goodwill Purchase Agreement by and between the Company and Mr. Sitrick (collectively with the Membership Interest Purchase Agreement, the “Acquisition Agreements”). Sitrick Brincko Group is now a wholly-owned subsidiary of the Company. By combining the specialized skill sets of the Sitrick Brincko Group with the Company’s existing consultant capabilities, geographic footprint and client base, the Company believes it has increased its ability to assist clients during challenging periods, particularly in the areas of management consulting, corporate advisory, strategic communications and restructuring services. This expected synergy gave rise to goodwill recorded as part of the purchase price of Sitrick Brincko Group. Contingent consideration may be payable to the Sellers in a lump sum following the fourth anniversary of the acquisition only if the average (calculated from each of the four one-year periods following the acquisition date) earnings before interest, taxes, depreciation and amortization (“EBITDA”) exceed $11.3 million. At the end of the four-year earn-out period, the Company will determine if the average annual EBITDA exceeded $11.3 million; if so, the contingent consideration payable is determined by multiplying the average annual 47 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) EBITDA by 3.15 (representing the agreed upon multiple to be paid by the Company as specified in the acquis- ition agreements). If Sitrick Brincko Group’s annual average EBITDA during the four-year earn-out period exceeds $11.3 million, the Company may, in its sole discretion, pay up to 50% of any earn-out payment in restricted stock of the Company. Under current accounting rules for business combinations, obligations that are contingently payable based upon the occurrence of one or more future events are to be estimated and recorded as a discounted liability on the Company’s balance sheet even though the consideration is based on future events. On November 28, 2009, the Company estimated the fair value of the obligation to pay contingent consideration based on a number of differ- ent projections of the average EBITDA during the four-year earn-out measurement period and then assigned a probability weight to each scenario. In accordance with the Acquisition Agreements, the resultant probability- weighted average EBITDA amounts were then multiplied by 3.15. Because the contingent consideration is not subject to a ceiling and future EBITDA of Sitrick Brincko Group is theoretically unlimited, the range of the undiscounted amounts the Company could be obligated to pay as contingent consideration under the earn-out arrangement is between $0 and an unlimited amount. Each reporting period, the Company estimates changes in the fair value of contingent consideration and any change in fair value will be recognized as a non-cash adjustment (with related income tax adjustment) in the Company’s Consolidated Statements of Operations. The Sitrick Brincko Group earn-out liability is based upon an assessment of actual EBITDA of the Sitrick Brincko Group through the evaluation date and an updated assessment of various probability weighted projected EBITDA scenarios over the remaining earn-out period. The total adjustment potentially recorded each quarter is a combination of the assessment of actual and projected EBITDA scenarios as well as changes in the discount rate and time value of money each reporting period. An increase in the earn-out expected to be paid will result in a charge to operations in the quarter that the anticipated fair value of contingent consideration increases, while a decrease in the earn-out expected to be paid will result in a credit to operations in the quarter that the anticipated fair value of contingent consideration decreases. Sitrick Brincko Group’s average EBITDA for the first two annual measurement periods was $6.5 million, approximately $4.8 million below the required $11.3 million base. Based upon the first two and a half years of actual results and the Company’s updated probability weighted assessment of various projected EBITDA scenar- ios for the one and a half years remaining in the earn-out period, the Company believes it is more likely than not that there will not be a contingent consideration payment due in November 2013 and, accordingly, reduced the estimated fair value of the liability from $33.4 million to zero during the quarter ended November 26, 2011, representing a favorable non-cash adjustment reflected in the Company’s Consolidated Statement of Operations. On an after-tax basis, the fair value adjustment increased net income for the year ended May 26, 2012 by $20.4 million or $0.47 per share (including the impact of the employee portion of contingent consideration discussed below). For the year ended May 28, 2011, after assessing actual results and an updated evaluation of various projected EBITDA scenarios for the two and a half years remaining in the earn-out period, the Company recog- nized an adjustment of $25.9 million, reducing the estimated contingent consideration payable and resulting in a favorable non-cash adjustment reflected in the Company’s Consolidated Statement of Operations. On an after-tax basis, the fair value adjustment increased net income by $15.6 million or $0.34 per share for the year ended May 28, 2011. that In the event the contingent consideration is not paid at the conclusion of the earn-out period, Mr. Brincko will be entitled to receive a cash payment of $2,250,000, subject to his employment in good stand- ing with the Company as defined. As a result of the Company’s determination that it is more likely than not that the contingent consideration will not be earned, this amount will be recognized as a selling, general and admin- istrative expense over the remaining service period from the time it was estimated that no contingent consid- eration will be due. The estimate of the fair value of contingent consideration requires very subjective assumptions to be made of various potential operating result scenarios and discount rates. Although the Company believes that there will 48 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) be no earn-out payment due in November 2013, it will continue to periodically review actual EBITDA results and an updated assessment of various probability weighted projected EBITDA scenarios of the Sitrick Brincko Group; if circumstances change and the Company determines that an earn-out payment may be due, such future revisions would materially change the estimate of the fair value of contingent consideration and therefore materi- ally affect the Company’s future financial results. In addition, under the terms of the acquisition agreements, up to 20% of the contingent consideration is payable to the employees of Sitrick Brincko Group at the end of the measurement period to the extent certain EBITDA growth targets are met. The Company records the estimated amount of the contractual obligation to pay the employee portion of contingent consideration as compensation expense over the service period as it is deemed probable that the growth targets will be achieved. As a result of the Company’s determination that it is more likely than not that the contingent consideration will not be earned as of November 2013, the Company reversed its previously recorded estimate of $500,000 (and related tax effect of approximately $200,000) for the employee portion of contingent consideration for the year ended May 26, 2012. The estimate of the amount of the employee portion of contingent consideration payable requires very subjective assumptions to be made of future operating results. Future revisions to these assumptions could materially change the estimate of the amount of the employee portion of contingent consideration and, therefore, materially affect the Company’s future finan- cial results. In accordance with GAAP, the Company allocated the purchase price based on the fair value of the assets acquired and liabilities assumed, with the residual recorded as goodwill. As a result of the contingent consid- eration, the Company recorded a deferred tax asset on the temporary difference between the book and tax treat- ment of the contingent consideration. The total intangible assets acquired at the date of acquisition included approximately $64.5 million of goodwill, $23.7 million of long-term deferred tax asset, $5.6 million for customer relationships, $1.2 million for trade names, $3.0 million for non-competition agreements and $250,000 for cus- tomer backlog. The backlog amortization period was 13 months, customer relationships two years, and trade names and non-competition agreements five years. The goodwill related to this transaction is expected to be deductible for tax purposes over 15 years, except any contingent consideration payable at the end of the four-year earn-out will be deductible for tax purposes from the date of payment over 15 years. The Company incurred approximately $600,000 of transaction related costs during the quarter ended November 28, 2009; these expenses are included in selling, general and administrative expenses in the Compa- ny’s Consolidated Statement of Operations for the year ended May 29, 2010. 49 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) The Company paid cash aggregating approximately $28.8 million and issued an aggregate of 822,060 shares of restricted common stock valued at approximately $16.1 million to Sitrick Co, Brincko and Mr. Sitrick for the acquisition. The following table summarizes the consideration transferred to acquire Sitrick Brincko Group and the amounts of the identified assets acquired and liabilities assumed, after adjustment, at the acquisition date: Fair Value of Consideration Transferred (in thousands, except share amounts): Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Common stock — 822,060 shares @ $19.63 (closing price on acquisition date) . . . . . . . . . . Estimated contingent consideration, net of amount allocable to Sitrick Brincko Group $ 28,750 16,137 employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57,820 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $102,707 Recognized amounts of identifiable assets acquired and liabilities assumed (in thousands): Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Total identifiable assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued salaries and related obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total liabilities assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net identifiable assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Goodwill ($64,490) and deferred tax assets ($23,700) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 6,232 281 10,050 120 124 17,109 199 1,638 755 2,592 14,517 88,190 Net assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $102,707 Contingent consideration related to acquisitions in fiscal 2009 The purchase agreements for acquisitions completed by the Company in fiscal 2009 require possible con- tingent consideration payments and are accounted for under business combination accounting rules effective prior to fiscal 2010 in which earn-out payments are recorded as an adjustment to goodwill. For Kompe- tensslussen X-tern Personalfunktion AB, a Sweden-based provider of human capital services, the Company was required to make earn-out payments based on the achievement of certain financial results for calendar year 2010. During the third quarter of fiscal 2011, the Company determined that the revenue and gross margin criteria were met for the first tier earn-out payment. During the fourth quarter of fiscal 2011, the Company paid the earn-out of approximately 3.4 million Swedish Krona (“SEK”) or approximately $538,000, 50% in cash and 50% in restricted stock (approximately 14,500 shares). The criterion for the second tier earn-out payment of up to 3.0 million SEK was not met. The purchase agreement for Xperianz, an Ohio-based provider of professional services acquired on May 12, 2009, required a possible contingent consideration payment of up to $1.1 million in additional cash in fiscal 2012 and was accounted for under business combination accounting rules effective prior to fiscal 2010. Xperianz did not meet the revenue and gross margin milestones set forth in the purchase agreement and therefore no further payments will be made. 50 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 4. Property and Equipment Property and equipment consist of the following (in thousands): Building and land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Computers, equipment and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Less accumulated depreciation and amortization . . . . . . . . . . . . . . . . . . . . As of May 26, 2012 As of May 28, 2011 $ 12,935 18,336 20,306 10,054 61,631 (38,980) $ 12,935 20,027 22,192 10,562 65,716 (39,327) $ 22,651 $ 26,389 5. Intangible Assets and Goodwill The following table presents details of our intangible assets and related accumulated amortization (in thousands): As of May 26, 2012 Accumulated Amortization Gross As of May 28, 2011 Accumulated Amortization Net Net Gross Customer relationships ( 2-7 years) . . . $17,786 Consultant and customer database $(15,769) $2,017 $18,573 $(13,844) $4,729 (1-5 years) . . . . . . . . . . . . . . . . . . . . 2,313 (2,269) 44 2,385 (2,210) 175 Non-compete agreements (1-5 years) . . . . . . . . . . . . . . . . . . . . Trade name and trademark (5 years) . . 3,216 1,281 (1,721) (605) 1,495 676 3,244 1,281 (1,144) (365) 2,100 916 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . $24,596 $(20,364) $4,232 $25,483 $(17,563) $7,920 The following table summarizes amortization expense for the years ended May 26, 2012, May 28, 2011 and May 29, 2010 and the expected amount of intangible asset amortization expense (based on existing intangible assets) for the years ending May 25, 2013, May 31, 2014, May 30, 2015, May 28, 2016 and May 27, 2017 (in thousands): Amortization expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3,364 $5,030 $3,496 Expected amortization expense . . . . . . . . . . . . . . . . . . $1,672 $1,615 $863 2013 2014 2015 2016 $— 2017 $— 2012 2011 2010 These estimates do not incorporate the impact that currency fluctuations may cause when translating the financial results of the Company’s international operations that have amortizable intangible assets into U.S. dollars. The fluctuation in the gross balance of intangible assets reflects the impact of currency fluctuations between fiscal 2012 and 2011 in translating the intangible balances recorded on the Company’s international operations financial statements. 51 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) The following table summarizes the activity in the Company’s goodwill balance (in thousands): For the Years Ended May 26, 2012 May 28, 2011 Goodwill, beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acquisitions (see Note 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Impact of foreign currency exchange rate changes . . . . . . . . . . . . . . . . . . . . . . . $176,475 — (2,899) $172,632 538 3,305 Goodwill, end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $173,576 $176,475 6. Income Taxes The following table represents the current and deferred income tax provision for federal and state income taxes attributable to operations (in thousands): For the Years Ended May 28, 2011 May 29, 2010 May 26, 2012 Current Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $13,877 3,408 1,702 $13,265 3,296 (114) $10,661 2,249 (1,161) 18,987 16,447 11,749 Deferred Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11,056 2,594 (435) 8,454 1,688 481 13,215 10,623 (2,223) (393) 1,485 (1,131) $32,202 $27,070 $10,618 Income (loss) before provision for income taxes is as follows (in thousands): For the Years Ended May 28, 2011 May 29, 2010 May 26, 2012 Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $76,115 (2,771) $ 62,511 (10,586) $ 18,627 (19,758) $73,344 $ 51,925 $ (1,131) 52 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) The provision for income taxes differs from the amount that would result from applying the federal statutory rate as follows: For the Years Ended May 28, 2011 May 26, 2012 May 29, 2010 Statutory tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State taxes, net of federal benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-U.S. rate adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Permanent items, primarily meals and entertainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other, net 35.0% 35.0% 35.0% 6.2% (106.8)% 5.3% 2.5% (158.7)% 1.0% 1.4% (148.4)% 0.8% 7.1% (510.8)% 1.9% (50.2)% 0.8% 1.4% 1.1% (0.9)% (1.5)% Effective tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43.9% 52.1% (938.8)% The impact of state taxes, net of federal benefit, and foreign income taxed at other than U.S. rates fluctuates year over year due to the changes in the mix of operating income and losses amongst the various states and for- eign jurisdictions in which the Company operates. The components of the net deferred tax asset consist of the following (in thousands): May 26, 2012 May 28, 2011 Deferred tax assets: Allowance for doubtful accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stock options and restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contingent purchase consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net operating losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Property and equipment $ 2,013 3,668 2,928 14,935 — 13,361 2,395 $ 1,749 3,076 3,355 14,037 14,140 13,100 2,490 Gross deferred tax asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39,300 51,947 Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (12,648) (12,500) Gross deferred tax asset, net of valuation allowance . . . . . . . . . . . . . . . . . . . . 26,652 39,447 Deferred tax liabilities: Goodwill and intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (17,161) (315) (15,856) (1,229) Total deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (17,476) (17,085) Net deferred tax asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 9,176 $ 22,362 The Company had an income tax receivable of $1.2 million and $4.1 million as of May 26, 2012 and May 28, 2011. The tax benefit associated with the exercise of nonqualified stock options and the disqualifying dispositions by employees of incentive stock options and shares issued under the Company’s ESPP reduced income taxes payable by $300,000 and $1.0 million for the years ended May 26, 2012 and May 28, 2011, respectively. Realization of the deferred tax assets is dependent upon generating sufficient future taxable income. During the years ended May 26, 2012 and May 28, 2011, the Company recorded valuation allowances of $1.5 million 53 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) and $3.7 million, respectively, related to certain foreign operating loss carryforwards, including valuation allow- ances of $150,000 and $1.5 million, respectively, provided on foreign operating loss carryforwards of countries which were identified in the current year. The Company released $160,000 of valuation allowance during fiscal 2012 for a foreign entity for which realization is reasonably assured. Management believes that it is more likely than not that all other remaining deferred tax assets will be realized through future taxable earnings or alternative tax strategies. The following table summarizes the activity in our valuation allowance accounts (in thousands): Beginning Balance Charged to Operations Currency Rate Changes Ending Balance Years Ended: May 29, 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . May 28, 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . May 26, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . $ 2,432 $ 7,523 $12,500 $5,661 $3,713 $1,549 $ (570) $ 1,264 $(1,401) $ 7,523 $12,500 $12,648 Deferred income taxes have not been provided on the undistributed earnings of approximately $26.5 million from the Company’s foreign subsidiaries as of May 26, 2012 since these amounts are intended to be indefinitely reinvested in foreign operations. It is not practicable to calculate the deferred taxes associated with these earn- ings; however, foreign tax credits would likely be available to reduce federal income taxes in the event of dis- tribution. The Company has foreign net operating loss carryforwards of $49.2 million, of which $11.6 million will begin to expire in 2016 through 2021 and the remaining amount can be carried forward indefinitely. The following table summarizes the activity related to the gross unrecognized tax benefits (in thousands): For the Years Ended May 28, May 26, 2011 2012 Unrecognized tax benefits, beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross increases-tax positions in prior period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross decreases-tax positions in prior period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross increases-current period tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lapse of statute of limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,050 36 (94) — (36) (212) $1,059 68 — 22 — (99) Unrecognized tax benefits, end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 744 $1,050 As of May 26, 2012 and May 28, 2011, the Company’s total liability for unrecognized gross tax benefits was $744,000 and $1.1 million, respectively, which, if ultimately recognized would impact the effective tax rate in future periods. As of May 26, 2012 and May 28, 2011, the unrecognized tax benefit includes $713,000 and $792,000, respectively, classified as long-term liability and $31,000 and $258,000, respectively, classified as short-term liability. An estimate of the range of reasonably possible change cannot be made at this time. The Company’s major income tax jurisdiction is the U.S., with federal income taxes, subject to examination for fiscal 2010 and thereafter. For states within the U.S. in which the Company does significant business, the Company remains subject to examination for fiscal 2008 and thereafter. Major foreign jurisdictions in Europe remain open for fiscal years ended 2007 and thereafter. The Company continues to recognize interest expense and penalties related to income tax as a part of its provision for income taxes. While the amount accrued during the fiscal year is immaterial, as of May 26, 2012, the Company has provided $201,000 of accrued interest and penalties as a component of the liability for unrecognized tax benefits. 54 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 7. Selling, General and Administrative Expenses During the first quarter of fiscal 2010, the Company announced the resignation of two senior executives from the Company. In connection with those resignations, the Company incurred $4.8 million in severance costs and $2.2 million of compensation expense related to the acceleration of vesting of certain stock option grants. These charges are included in selling, general and administrative expenses in the Consolidated Statements of Operations for the year ended May 29, 2010. 8. Accrued Salaries and Related Obligations Accrued salaries and related obligations consist of the following (in thousands): Accrued salaries and related obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued bonuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 26, 2012 $11,464 13,486 13,962 May 28, 2011 $12,246 14,932 14,162 $38,912 $41,340 9. Revolving Credit Agreement The Company has a $3.0 million unsecured revolving credit facility with Bank of America (the “Credit Agreement”). The Credit Agreement allows the Company to choose the interest rate applicable to advances. The interest rate options are Bank of America’s prime rate and a London Inter-Bank Offered Rate (“LIBOR”) plus 2.25%. Interest, if any, is payable monthly. The Credit Agreement expires November 29, 2012. As of May 26, 2012, the Company had approximately $1.3 million available under the terms of the Credit Agreement as Bank of America has issued approximately $1.7 million of outstanding letters of credit in favor of third parties related to operating leases. As of May 26, 2012, the Company was in compliance with all covenants included in the Credit Agreement. 10. Concentrations of Credit Risk The Company maintains cash and cash equivalent balances, short-term investments and U.S. government agency securities with high credit quality financial institutions. At times, such balances are in excess of federally insured limits. Financial instruments, which potentially subject the Company to concentration of credit risk, consist primar- ily of trade receivables. However, concentrations of credit risk are limited due to the large number of customers comprising the Company’s customer base and their dispersion across different business and geographic areas. The Company monitors its exposure to credit losses and maintains an allowance for anticipated losses. A sig- nificant change in the liquidity or financial position of one or more of the Company’s customers could result in an increase in the allowance for anticipated losses. To reduce credit risk, the Company performs credit checks on certain customers. No single customer accounted for more than 3%, 4% and 4% of revenue for the years ended May 26, 2012, May 28, 2011 and May 29, 2010, respectively. 11. Stockholders’ Equity In July 2007, the Company’s board of directors approved a stock repurchase program, authorizing the repurchase, at the discretion of the Company’s senior executives, of the Company’s common stock for an aggregate dollar limit not to exceed $150 million (the “July 2007 program”). The July 2007 program had $2.2 million remaining for purchases as of May 28, 2011, all of which was used during the three months ended August 27, 2011. In April 2011, the board of directors approved a new stock repurchase program, authorizing the 55 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) purchase of common stock, at the discretion of the Company’s senior executives, for an aggregate dollar limit not to exceed $150 million (the “April 2011 program”). The April 2011 program commenced when the July 2007 program’s authorized limit had been met. During the years ended May 26, 2012 and May 28, 2011, the Company purchased approximately 3.9 million and 1.7 million shares of its common stock at an average price of $11.61 and $14.66 per share, respectively, on the open market for approximately $45.4 million and $24.4 million, respectively. As of May 26, 2012, approximately $106.8 million remains available for future repurchases of our common stock under the April 2011 program. The Company has 70,000,000 authorized shares of common stock with a $0.01 par value. At May 26, 2012 and May 28, 2011, there were 41,973,000 and 45,389,000 shares of common stock outstanding, respectively, all of which are voting. The Company has authorized for issuance 5,000,000 shares of preferred stock with a $0.01 par value. The board of directors has the authority to issue preferred stock in one or more series and to determine the related rights and preferences. No shares of preferred stock were outstanding as of May 26, 2012 and May 28, 2011. On May 10, 2002, the Company’s board of directors adopted a stockholder rights plan, pursuant to which a dividend of one preferred stock purchase right (the “rights”) was declared for each share of common stock out- standing at the close of business on May 28, 2002. Common stock issued after the record date had the same rights associated. The rights were not exercisable until the Distribution Date, which, unless extended by the board of directors, was 10 days after a person or group acquires 15% of the voting power of the common stock of the Company or announces a tender offer that could result in a person or group owning 15% or more of the voting power of the common stock of the Company (such person or group, an “Acquiring Person”). Each right, had it been triggered, would have entitled the owner to buy 1/100th of a share of a new series of the Company’s Junior Participating Preferred Stock at a purchase price of $120, subject to certain adjustments. On May 28, 2012, the above referenced rights plan expired by its own terms as the Board did not redeem, exchange or extend the plan. 12. Benefit Plan The Company has a defined contribution 401(k) plan (“the plan”) which covers all employees in the U.S. who have completed 90 days of service and are age 21 or older. Participants may contribute up to 50% of their annual salary up to the maximum amount allowed by statute. As defined in the plan agreement, the Company may make matching contributions in such amount, if any, up to a maximum of 6% of individual employees’ annual compensa- tion. The Company, in its sole discretion, determines the matching contribution made from quarter to quarter. To receive matching contributions, the employee must be employed on the last business day of the fiscal quarter. For the years ended May 26, 2012, May 28, 2011 and May 29, 2010, the Company contributed approximately $4.4 million, $4.4 million and $4.1 million, respectively, to the plan as Company matching contributions. 13. Supplemental Disclosure of Cash Flow Information Additional information regarding cash flows is as follows (in thousands): Income taxes paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-cash investing and financing activities: Acquisition of Kompetensslussen (2011 earn-out ) and Sitrick Brincko Group (2010): Issuance of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Liability for contingent consideration . . . . . . . . . . . . . . . . . . . . . Dividends declared, not paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 May 26, 2012 Years Ended May 28, 2011 May 29, 2010 $17,505 $15,023 $ 9,724 269 $ — $ $16,137 $ — $ — $59,292 $ — $ 1,816 $ 2,097 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 14. Commitments and Contingencies Lease Commitments and Purchase Obligations At May 26, 2012, the Company had operating leases, primarily for office premises, and purchase obliga- tions, primarily for fixed assets, expiring at various dates through March, 2019. At May 26, 2012, the Company had no capital leases. Future minimum rental commitments under operating leases and other known purchase obligations are as follows (in thousands): Years Ending: Operating Leases Purchase Obligations May 25, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 30, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 28, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 27, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $12,065 9,291 7,470 6,900 4,778 4,411 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $44,915 $ 831 696 416 166 29 — $2,138 Rent expense for the years ended May 26, 2012, May 28, 2011 and May 29, 2010 totaled $15.1 million, $16.2 million and $16.5 million, respectively. Rent expense is recognized on a straight-line basis over the term of the lease, including during any rent holiday periods. The Company also leases to independent third parties approximately 20,800 square feet of the approx- imately 56,200 square foot corporate headquarters building located in Irvine, California. The Company has oper- ating lease agreements with independent third parties expiring through October 2014. Under the terms of these operating lease agreements, rental income from such third party leases is expected to be $500,000, $282,000, and $86,000 in fiscal 2013, 2014 and 2015, respectively and none in fiscal 2016 and 2017. Employment Agreements The Company entered into an amended and restated employment agreement in June 2008 with its chief executive officer, Donald Murray. This agreement expired on March 31, 2010 but automatically renews for addi- tional one-year periods unless the Company or Mr. Murray provides the other party written notice within 60 days of the then-current expiration date that the agreement will not be extended. The employment agreement provides Mr. Murray with a specified severance amount depending on whether his separation from the Company is with or without good cause as defined in the agreement. The Company also has employment agreements with certain key members of management, the respective terms of which extend through July 31, 2013 but automatically renew for additional one year periods unless the Company or the named executive provides the other party written notice within 60 days of the then-current expiration date that the agreement will not be extended. These agree- ments provide those employees with a specified severance amount depending on whether the employee is termi- nated with or without good cause as defined in the applicable agreement. Legal Proceedings Certain claims and lawsuits arising in the ordinary course of business have been filed or are pending against the Company. In the opinion of management, all such matters, if disposed of unfavorably, would not have a material adverse effect on the Company’s financial position, cash flows or results of operations. 57 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) 15. Stock Based Compensation Plans 2004 Performance Incentive Plan On October 15, 2004, the Company’s stockholders approved the Resources Connection, Inc. 2004 Perform- ance Incentive Plan (the “Plan”). This Plan replaced the Company’s 1999 Long Term Incentive Plan (the “Prior Plan”). Under the terms of the Plan, the Company’s board of directors or one or more committees appointed by the board of directors will administer the Plan. The board of directors has delegated general administrative authority for the Plan to the Compensation Committee of the board of directors. The administrator of the Plan has broad authority under the Plan to, among other things, select participants and determine the type(s) of award(s) that they are to receive, and determine the number of shares that are to be subject to awards and the terms and conditions of awards, including the price (if any) to be paid for the shares or the award. Persons eligible to receive awards under the Plan include officers or employees of the Company or any of its subsidiaries, directors of the Company, and certain consultants and advisors to the Company or any of its sub- sidiaries. The maximum number of shares of the Company’s common stock that may be issued or transferred pur- suant to awards under the Plan equals the sum of: (1) 7,500,000 shares (after giving effect to the Company’s two-for-one stock split in March 2005 and the amendments to the Plan approved by stockholders at the Compa- ny’s 2008 and 2006 annual meetings of stockholders), plus (2) the number of shares available for award grant purposes under the Prior Plan as of October 15, 2004, plus (3) the number of any shares subject to stock options granted under the Prior Plan and outstanding as of October 15, 2004 which expire, or for any reason are cancelled or terminated, after that date without being exercised. As of May 26, 2012, 1,293,000 shares were available for award grant purposes under the Plan, subject to future increases as described in (3) above and subject to increase as then-outstanding awards expire or terminate without having become vested or exercised, as applicable. The types of awards that may be granted under the Plan include stock options, restricted stock, stock bonuses, performance stock, stock units, phantom stock and other forms of awards granted or denominated in the Company’s common stock or units of the Company’s common stock, as well as certain cash bonus awards. Under the terms of the Plan, the option price for the incentive stock options (“ISOs”) and nonqualified stock options (“NQSO”) may not be less than the fair market value of the shares of the Company’s stock on the date of the grant. For ISOs, the exercise price per share may not be less than 110% of the fair market value of a share of common stock on the grant date for any individual possessing more than 10% of the total outstanding stock of the Company. Stock options granted under the Plan and the Prior Plan generally become exercisable over periods of one to four years and expire not more than ten years from the date of grant. The Company predominantly grants NQSOs to employees in the U.S. The Company granted 43,351 and 25,789 shares of restricted stock during the fiscal years ended May 26, 2012 and May 28, 2011, respectively. 58 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) A summary of the share-based award activity under the Plan and the Prior Plan follows (amounts in thou- sands, except weighted average exercise price): Stock Options Outstanding Share-Based Awards Available for Grant Number of Shares Under Option Weighted Average Exercise Price Options outstanding at May 30, 2009 . . . . . . . . . . . . . . . . . . . . . . Granted, at fair market value . . . . . . . . . . . . . . . . . . . . . . . . . . Restricted Stock(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forfeited(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options outstanding at May 29, 2010 . . . . . . . . . . . . . . . . . . . . . . Granted, at fair market value . . . . . . . . . . . . . . . . . . . . . . . . . . Restricted Stock(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forfeited(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options outstanding at May 28, 2011 . . . . . . . . . . . . . . . . . . . . . . Granted, at fair market value . . . . . . . . . . . . . . . . . . . . . . . . . . Restricted Stock(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forfeited(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,357 (1,091) (14) — 699 1,951 (1,164) (64) — 685 1,408 (1,153) (108) — 1,146 Options outstanding at May 26, 2012 . . . . . . . . . . . . . . . . . . . . . . 1,293 8,513 1,091 — (419) (699) 8,486 1,164 — (357) (684) 8,609 1,153 — (20) (1,145) 8,597 $20.63 $18.10 $ — $10.80 $24.01 $20.51 $18.64 $ — $12.37 $22.30 $20.45 $12.38 $ $ 9.73 $19.48 $19.53 (1) Amounts represent restricted shares granted. Share-based awards available for grant are reduced by 2.5 shares for each share awarded as stock grants from the 2004 Plan. (2) Amounts represent both stock options and restricted share awards forfeited. The following table summarizes options outstanding as of May 26, 2012 and related weighted average exercise price and life information (number of options outstanding and intrinsic value in thousands): Outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exercisable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,597 6,091 Number Outstanding Weighted Average Exercise Price $19.53 $21.19 Weighted Average Remaining Life (Years) 5.73 4.45 Aggregate Intrinsic Value $924,298 $709,318 The aggregate intrinsic value in the preceding table represents the total pre-tax intrinsic value, based on the Company’s closing stock price of $12.08 as of May 25, 2012 (the last actual trading day of fiscal 2012), which would have been received by the option holders had all option holders exercised their options as of that date. The total pre-tax intrinsic value related to stock options exercised during the years ended May 26, 2012 and May 28, 2011 was $55,000 and $2.1 million, respectively. The total estimated fair value of stock options that vested during the years ended May 26, 2012 and May 28, 2011 was $6.5 million and $9.7 million, respectively. 59 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) Valuation and Expense Information for Stock Based Compensation Plans The following table summarizes the impact of the Company’s stock-based compensation plans. Stock-based compensation expense is included in selling, general and administrative expenses and consists of stock-based compensation expense related to employee stock options, employee stock purchases made via the Company’s ESPP and issuances of restricted stock (in thousands, except per share amounts): May 26, 2012 Years Ended May 28, 2011 May 29, 2010 Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(7,742) $(9,778) $(15,493) Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(5,343) $(6,482) $(11,261) Net income per share: Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.12) $ (0.14) Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.12) $ (0.14) $ $ (0.25) (0.25) The weighted average estimated fair value per share of employee stock options granted during the years ended May 26, 2012, May 28, 2011 and May 29, 2010 was $4.63, $7.43 and $7.87, respectively, using the Black- Scholes model with the following assumptions: May 26, 2012 Years Ended May 28, 2011 May 29, 2010 Expected volatility . . . . . . . . . . . . . . . . . . . . . . . Risk-free interest rate . . . . . . . . . . . . . . . . . . . . . Expected dividends . . . . . . . . . . . . . . . . . . . . . . . Expected life . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43.3% - 47.0% 42.7% - 45.0% 42.5% - 45.0% 2.2% - 3.2% 1.3% - 2.9% 0.9% - 1.9% 0.0% 0.8% - 1.3% 1.1% - 1.9% 5.1 - 6.9 years 5.1 - 7.0 years 5.2 - 7.2 years As of May 26, 2012, there was $14.1 million of total unrecognized compensation cost related to non-vested employee stock options granted. That cost is expected to be recognized over a weighted-average period of 33 months. Stock-based compensation expense included in selling, general and administrative expenses for the years ended May 26, 2012, May 28, 2011 and May 29, 2010 was $7.7 million, $9.8 million and $15.5 million, respectively; this consisted of stock-based compensation expense related to employee stock options, employee stock purchases made via the Company’s ESPP and issuances of restricted stock. The Company granted 43,351, 25,789 and 5,479 shares of restricted stock for the years ended May 26, 2012, May 28, 2011 and May 29, 2010. Stock-based compensation expense for restricted shares for the years ended May 26, 2012, May 28, 2011 and May 29, 2010 was $212,000, $123,000 and $194,000. There were 58,923 unvested restricted shares, with approx- imately $736,000 of total unrecognized compensation cost as of May 26, 2012. Excess tax benefits related to stock-based compensation expense are recognized as an increase to additional paid-in capital and tax shortfalls are recognized as income tax expense unless there are excess tax benefits from previous equity awards to which it can be offset. On the adoption date of the required accounting for stock-based compensation expense, the Company calculated the amount of eligible excess tax benefits available to offset future tax shortfalls in accordance with the long-form method. The Company recognizes compensation expense for only the portion of stock options and restricted stock units that are expected to vest, rather than recording forfeitures when they occur. If the actual number of for- feitures differs from that estimated by management, additional adjustments to compensation expense may be required in future periods. The Company reflects, in its Statements of Cash Flows, the tax savings resulting from tax deductions in excess of expense recognized in its Statements of Operations as a financing cash flow, which will impact the Company’s future reported cash flows from operating activities. 60 RESOURCES CONNECTION, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Continued) Employee Stock Purchase Plan The Company’s ESPP allows qualified employees (as defined in the ESPP) to purchase designated shares of the Company’s common stock at a price equal to 85% of the lesser of the fair market value of common stock at the beginning or end of each semi-annual stock purchase period. A total of 4,400,000 shares of common stock may be issued under the ESPP. The Company issued 430,000, 365,000 and 370,000 shares of common stock pursuant to the ESPP for the years ended May 26, 2012, May 28, 2011 and May 29, 2010, respectively. There are 1,197,000 shares of common stock available for issuance under the ESPP as of May 26, 2012. 16. Segment Information and Enterprise Reporting The Company discloses information regarding operations outside of the U.S. The Company operates as one segment. The accounting policies for the domestic and international operations are the same as those described in Note 2-Summary of Significant Accounting Policies. Summarized information regarding the Company’s domestic and international operations is shown in the following table. Amounts are stated in thousands: Revenue for the Years Ended May 28, 2011 May 26, 2012 May 29, 2010 Long-Lived Assets as of(1) May 26, 2012 May 28, 2011 United States . . . . . . . . . . . . . . . . . . . . The Netherlands . . . . . . . . . . . . . . . . . . Other . . . . . . . . . . . . . . . . . . . . . . . . . . . $416,489 30,332 124,942 $400,825 34,121 110,600 $373,617 40,674 84,707 $174,014 22,799 3,646 $178,866 27,631 4,287 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . $571,763 $545,546 $498,998 $200,459 $210,784 (1) Long-lived assets are comprised of goodwill, intangible assets, building and land, furniture, leasehold improvements, computers, equipment and software. 61 Report of Independent Registered Public Accounting Firm To the Board of Directors and Stockholders of Resources Connection, Inc. In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, stockholder’s equity and comprehensive income (loss) and cash flows present fairly, in all material respects, the financial position of Resources Connection, Inc. and its subsidiaries at May 26, 2012 and May 28, 2011, and the results of their operations and their cash flows for each of the three years in the period ended May 26, 2012 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial report- ing as of May 26, 2012, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in “Management’s Report on Internal Control Over Financial Reporting,” appearing under Item 9A, Controls and Procedures. Our responsibility is to express opinions on these financial statements and on the Company’s internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and per- form the audits to obtain reasonable assurance about whether the financial statements are free of material mis- statement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the compa- ny’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect mis- statements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that con- trols may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. PricewaterhouseCoopers LLP Irvine, California July 24, 2012 62 Evaluation of Disclosure Controls and Procedures As required by SEC Rule 13a-15(b) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), the Company carried out an evaluation, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as such term is defined in Rule 13a-15(e) under the Exchange Act) as of May 26, 2012. Based on this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of May 26, 2012. Management’s Report on Internal Control Over Financial Reporting Management is responsible for establishing and maintaining adequate internal control over financial report- ing, as such term is defined in Exchange Act Rule 13a-15(f). We maintain internal control over financial report- ing designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. Because of its inherent limitations, internal control over financial reporting may not prevent or detect mis- statements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that con- trols may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Under the supervision and with the participation of management, including the Company’s Chief Executive Officer and Chief Financial Officer, the Company conducted an evaluation of the effectiveness of its internal control over financial reporting based on the framework in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. This evaluation included an assess- ment of the design of the Company’s internal control over financial reporting and testing of the operational effec- tiveness of its internal control over financial reporting. Based on this evaluation, management has concluded that the Company’s internal control over financial reporting was effective as of May 26, 2012. The Company’s independent registered public accounting firm, PricewaterhouseCoopers LLP, has audited the effectiveness of the Company’s internal control over financial reporting as of May 26, 2012, as stated in their report on page 62. Changes in Internal Control Over Financial Reporting There has been no change in the Company’s internal control over financial reporting, during the fiscal quar- ter ended May 26, 2012, that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting. 63 OTHER INFORMATION Price Range of Common Stock Our common stock has traded on the NASDAQ Global Select Market under the symbol “RECN” since December 15, 2000. Prior to that time, there was no public market for our common stock. The approximate number of holders of record of our common stock as of July 6, 2012 was 39 (a holder of record is the name of an individual or entity that an issuer carries in its records as the registered holder (not necessarily the beneficial owner) of the issuer’s securities). The following table sets forth the range of high and low closing sales prices reported on the NASDAQ Global Select Market for our common stock for the periods indicated. Fiscal 2012: First Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fiscal 2011: First Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Price Range of Common Stock Low High $14.11 $11.64 $13.51 $14.37 $15.82 $17.12 $21.44 $20.03 $ 9.64 $ 8.40 $ 9.39 $11.70 $11.47 $11.09 $16.56 $13.65 Dividend Policy Beginning in fiscal 2011, the Company’s board of directors authorized the establishment of a quarterly divi- dend, subject to quarterly board of director approval, of $0.04 per common share (increased to $0.05 per common share on August 2, 2011). Prior to that date, the Company did not declare or pay a regular cash dividend on our capital stock. Continuation of the quarterly dividend will be at the discretion of our board of directors and will depend upon our financial condition, results of operations, capital requirements, general business condition, con- tractual restrictions contained in our credit agreement and other agreements, and other factors deemed relevant by our board of directors. Issuer Purchases of Equity Securities In April 2011, our board of directors approved a stock repurchase program, authorizing the purchase, at the discretion of the Company’s senior executives, of our common stock for an aggregate dollar limit not to exceed $150 million. This program commenced in July 2011 when the previous program’s authorized limit had been met. The table below provides information regarding our stock repurchases made during the fourth quarter of fiscal 2012 under our stock repurchase program. Period Total Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as Part of Publicly Announced Program Approximate Dollar Value of Shares that May Yet be Purchased Under the April 2011 Program February 26, 2012 — March 24, 2012 . . . . . . March 25, 2012 — April 21, 2012 . . . . . . . . . April 22, 2012 — May 26, 2012 . . . . . . . . . . . — 368,601 165,000 Total February 26, 2012 — May 26, 2012 . . . 533,601 $ — $13.43 $12.32 $13.09 — 368,601 165,000 533,601 $113,752,286 $108,801,803 $106,769,785 $106,769,785 64 Performance Graph Set forth below is a line graph comparing the annual percentage change in the cumulative total return to the holders of our common stock with the cumulative total return of the Russell 3000 Index, two customized peer groups, each consisting of eleven companies listed in footnote (1) to the table below and a combined classi- fication of companies under Standard Industry Codes as 8742-Management Consulting Services and 8748- Business Consulting Services for the period commencing May 26, 2007 and ending on May 26, 2012. The graph assumes $100 was invested on May 26, 2007 in our common stock and in each index (based on prices from the close of trading on May 26, 2007), and that all dividends are reinvested. Stockholder returns over the indicated period may not be indicative of future stockholder returns. The information contained in the performance graph shall not be deemed to be “soliciting material” or to be “filed” with the SEC, nor shall such information be incorporated by reference into any future filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent that the Company specifically incorporates it by reference into such filing. COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN AMONG RESOURCES CONNECTION, INC., THE RUSSELL 3000 INDEX, SIC CODE 8742 — MANAGEMENT CONSULTING SERVICES, SIC CODE 8748 — BUSINESS CONSULTING SERVICES, AND CUSTOMIZED PEER GROUPS 120 100 80 60 40 20 S R A L L O D 0 5/26/07 5/31/08 5/30/09 5/29/10 5/28/11 5/26/12 RESOURCES CONNECTION, Inc. SIC CODE 8748 RUSSELL 3000 INDEX SIC CODE INDEX 8742 OLD PEER GROUP NEW PEER GROUP 65 ASSUMES $100 INVESTED ON MAY 26, 2007 AND DIVIDENDS REINVESTED Company/Index/Market Resources Connection, Inc. Russell 3000 May 26, 2007 May 31, 2008 May 30, 2009 May 29, 2010 May 28, 2011 May 26, 2012 100.00 67.64 59.66 51.96 45.91 39.75 100.00 93.38 62.71 77.25 98.14 96.31 SIC Code 8742 — Management Consulting Services 100.00 102.34 75.58 82.86 100.75 91.73 SIC Code 8748 — Business Consulting Services 100.00 38.55 32.11 24.33 6.18 2.34 Old Peer Group New Peer Group 100.00 78.01 60.57 63.00 73.18 59.99 100.00 85.66 59.76 61.87 69.25 66.79 (1) The Company’s old customized peer group includes eleven companies which are: CRA International Inc., FTI Consulting Inc., Heidrick & Struggles International, Huron Consulting Group Inc., ICF International Inc., Kelly Services Inc., Kforce Inc., Korn Ferry International, ManpowerGroup, Navigant Consulting Inc. and Robert Half International Inc. The Company’s new customized peer group includes eleven companies which are: CRA International Inc., FTI Consulting Inc., Heidrick & Struggles International, Hudson Global Inc., Huron Consulting Group Inc., ICF International Inc., Kforce Inc., Korn Ferry International, Navigant Consulting Inc., The Advisory Board Company and The Corporate Executive Board Company. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Interest Rate Risk. At the end of fiscal 2012, we had approximately $128.1 million of cash and cash equivalents and short-term investments. Securities that the Company has the ability and positive intent to hold to maturity are carried at amortized cost. These securities consist of commercial paper. Cost approximates market for these securities. The earnings on these investments are subject to changes in interest rates; however, assuming a constant balance available for investment, a 10% decline in interest rates would reduce our interest income but would not have a material impact on our consolidated financial position or results of operations. Foreign Currency Exchange Rate Risk. For the year ended May 26, 2012, approximately 27.2% of the Company’s revenues were generated outside of the United States. As a result, our operating results are subject to fluctuations in the exchange rates of foreign currencies in relation to the United States dollar. Revenues and expenses denominated in foreign currencies are translated into United States dollars at the monthly average exchange rates prevailing during the period. Thus, as the value of the United States dollar fluctuates relative to the currencies in our non-United States based operations, our reported results may vary. Assets and liabilities of our non-United States based operations are translated into United States dollars at the exchange rate effective at the end of each monthly reporting period. Approximately 73% of our fiscal year-end balances of cash, cash equivalents and short-term investments were denominated in United States dol- lars. The remaining amount of approximately 27% was comprised primarily of cash balances translated from Japanese Yen, Hong Kong Dollars, Euros, Canadian Dollars or Chinese Yuan. The difference resulting from the translation each period of assets and liabilities of our non-United States based operations is recorded in stock- holders’ equity as a component of accumulated other comprehensive (loss) income. Although we intend to monitor our exposure to foreign currency fluctuations, we do not currently use finan- cial hedging techniques to mitigate risks associated with foreign currency fluctuations, and we cannot assure you that exchange rate fluctuations will not adversely affect our financial results in the future. 66 CAUTION CONCERNING FORWARD-LOOKING STATEMENTS In this Annual Report, “Resources,” “Resources Connection,” “Resources Global Professionals,” “Resources Global,” “Company,” “we,” “us” and “our” refer to the business of Resources Connection, Inc. and its subsidiaries. References in this Annual Report to “fiscal,” “year” or “fiscal year” refer to our fiscal years that consist of the 52- or 53-week period ending on the Saturday in May closest to May 31. The fiscal years ended May 26, 2012, May 28, 2011 and May 29, 2010 consisted of 52 weeks. This Annual Report, including information incorporated herein by reference, contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements relate to expectations concerning matters that are not historical facts. Such forward-looking statements may be identified by words such as “anticipates,” “believes,” “can,” “continue,” “could,” “estimates,” “expects,” “intends,” “may,” “plans,” “potential,” “predicts,” “should” or “will” or the negative of these terms or other comparable terminology. Our actual results, levels of activity, performance or achievements and those of our industry may be materi- ally different from any future results, levels of activity, performance or achievements expressed or implied by these forward-looking statements. These statements and all phases of our operations are subject to known and unknown risks, uncertainties and other factors, including those made in Item 1A of our Annual Report on Form 10-K for the fiscal year ended May 26, 2012, as well as our other reports filed with the Securities and Exchange Commission (“SEC”). Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of our Annual Report on Form 10-K for the fiscal year ended May 26, 2012. We do not intend, and undertake no obligation to update the forward-looking statements in this filing to reflect events or circumstances after the date of our Annual Report on Form 10-K for the fiscal year ended May 26, 2012, or to reflect the occurrence of unanticipated events. 67 SELECTED FINANCIAL DATA You should read the following selected historical consolidated financial data in conjunction with our Con- solidated Financial Statements and related notes beginning on page 39 and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” beginning on page 24. The Consolidated Statements of Operations data for the years ended May 30, 2009 and May 31, 2008 and the Consolidated Balance Sheet data at May 29, 2010, May 30, 2009 and May 31, 2008 were derived from our Consolidated Financial Statements that have been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, and are not included in this Annual Report. The Consolidated Statements of Operations data for the years ended May 26, 2012, May 28, 2011 and May 29, 2010 and the Consolidated Balance Sheet data at May 26, 2012 and May 28, 2011 were derived from our Consolidated Financial Statements that have been audited by Pricewaterhou- seCoopers LLP, an independent registered public accounting firm, and are included elsewhere in this Annual Report. Historical results are not necessarily indicative of results that may be expected for any future periods. Years Ended May 29, 2010 (In thousands, except net income (loss) per common share and other data) May 31, 2008(6) May 28, 2011 May 30, 2009 May 26, 2012 Consolidated Statements of Operations Data: Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct cost of services . . . . . . . . . . . . . . . . . . . . . Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative $571,763 352,524 $545,546 335,071 $498,998 303,768 $685,576 422,171 $840,285 518,413 219,239 210,475 195,230 263,405 321,872 expenses(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . 170,992 172,622 182,985 212,680 227,853 Employee portion of contingent consideration(2) . . . . . . . . . . . . . . . . . . . . . . . Contingent consideration adjustment(3) . . . . . . . Amortization of intangible assets . . . . . . . . . . . . Depreciation expense . . . . . . . . . . . . . . . . . . . . . Income (loss) from operations . . . . . . . . . . . . . . Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . Income (loss) before provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provision for income taxes(4) . . . . . . . . . . . . . . . (500) (33,440) 3,364 5,731 73,092 (252) — (25,852) 5,030 7,223 51,452 (473) 500 1,492 3,496 8,544 — — 1,383 8,898 — — 1,114 8,452 (1,787) (656) 40,444 (1,593) 84,453 (5,603) 73,344 32,202 51,925 27,070 (1,131) 10,618 42,037 24,273 90,056 40,871 Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . $ 41,142 $ 24,855 $ (11,749) $ 17,764 $ 49,185 Net income (loss) per common share: Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ $ 0.94 0.94 $ $ 0.54 0.53 $ $ (0.26) (0.26) $ $ 0.39 0.39 $ $ 1.06 1.03 Weighted average common shares outstanding: Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,541 Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43,599 46,124 46,489 45,894 45,894 45,018 45,726 46,545 47,934 Other Data: Number of offices open at end of period . . . . . . Total number of consultants on assignment at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . Cash dividends paid (in thousands)(5) . . . . . . . . 77 80 82 82 89 2,317 8,306 $ 2,249 5,538 $ 2,067 $ — $ 2,065 3,490 — $ 60,652 (1) For the year ended May 29, 2010, includes $4.8 million in severance costs and $2.2 million of accelerated compensation expense from the vesting of certain stock option grants related to the resignation of two senior 68 executives. For the year ended May 30, 2009, includes $3.6 million of expenses incurred for a reduction in headcount of management and administrative personnel as well as consolidation of seven offices. (2) For the year ended May 29, 2010, the Company estimated $500,000 of contingent consideration potentially payable to employees related to the Sitrick Brincko Group acquisition. For the year ended May 26, 2012, the Company determined that the contingent consideration would not be payable. See Note 3 — Contingent Consideration — to the Consolidated Financial Statements. (3) The contingent consideration adjustment includes a net reduction of the contingent consideration liability of $33.4 million and $25.9 million for the years ended May 26, 2012 and May 28, 2011, respectively, and a net increase of such liability of $1.5 million for the year ended May 29, 2010. The fiscal 2012 and 2011 net adjustments are related to revised estimates of fair value of contingent consideration based upon updates to the probability weighted assessment of various projected average earnings before interest, taxes, depreciation and amortization (“EBITDA”) scenarios associated with the acquisition of Sitrick Brincko Group, while the fiscal 2010 net adjustment is related to the recognition of the increase in the fair value of the contingent con- sideration liability (calculated from changes in the risk-free interest rate, used in determining the appropriate discount factor for time value of money purposes) associated with the acquisition of Sitrick Brincko Group. See Note 3 — Contingent Consideration — to the Consolidated Financial Statements. (4) For the years ended May 28, 2011 and May 29, 2010, includes the establishment of valuation allowances of $1.5 million and $4.7 million on deferred tax assets, including certain foreign operating loss carryforwards, respectively. For the year ended May 30, 2009, includes a valuation allowance of $2.4 million provided on deferred tax assets, including certain foreign operating loss carryforwards and $1.1 million related to the forgiveness of certain French subsidiary intercompany debt, reducing our French entity’s operating loss carryforwards. (5) On July 20, 2010, our board of directors announced the authorization of a quarterly dividend of $0.04 per share commencing in fiscal 2011 ($0.05 per share effective in the first quarter of fiscal 2012), subject to quarterly board of director approval. On July 11, 2007, our board of directors approved the payment of a special cash dividend of $1.25 per share of common stock, payable in August 2007. (6) The fiscal year ended May 31, 2008 was comprised of 53 weeks. All other years presented were comprised of 52 weeks. May 26, 2012 May 28, 2011 May 29, 2010 (Amounts in thousands) May 30, 2009 May 31, 2008 Consolidated Balance Sheet Data: Cash, cash equivalents, short-term investments and U.S. government agency securities . . . . . . Working capital . . . . . . . . . . . . . . . . . . . . . . . . . . Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . $128,115 166,584 430,719 365,868 $144,873 182,675 476,397 372,726 $140,905 173,472 473,200 353,241 $163,741 188,353 412,019 337,917 $106,814 157,766 410,502 305,888 69 ALABAMA Birmingham ARIZONA Phoenix CALIFORNIA Century City Costa Mesa Irvine Los Angeles Sacramento San Diego San Francisco Santa Clara Walnut Creek Woodland Hills COLORADO Denver CONNECTICUT Hartford Stamford FLORIDA Fort Lauderdale Tampa GEORGIA Atlanta HAWAII Honolulu IDAHO Boise ILLINOIS Chicago Downers Grove INDIANA Indianapolis KENTUCKY Louisville MARYLAND Baltimore MASSACHUSETTS Boston Office Locations MICHIGAN Detroit MINNESOTA Minneapolis MISSOURI Kansas City St. Louis NEVADA Las Vegas NEW JERSEY Parsippany Princeton NEW YORK New York NORTH CAROLINA Charlotte Raleigh OHIO Cincinnati Cleveland Columbus OKLAHOMA Tulsa OREGON Portland PENNSYLVANIA Philadelphia Pittsburgh TENNESSEE Nashville TEXAS Dallas Houston San Antonio WASHINGTON Seattle WISCONSIN Milwaukee WASHINGTON, D.C. (McLean, Virginia) International Locations AUSTRALIA Melbourne Sydney BELGIUM Brussels CANADA Calgary Toronto DENMARK Copenhagen FRANCE Paris GERMANY Frankfurt INDIA Bangalore Mumbai IRELAND Dublin ITALY Milan JAPAN Nagoya Tokyo KOREA Seoul LUXEMBOURG MEXICO Mexico City THE NETHERLANDS Amsterdam (Utrecht) NORWAY Oslo PEOPLE’S REPUBLIC OF CHINA Beijing Hong Kong Shanghai SINGAPORE SWEDEN Stockholm TAIWAN Taipei UNITED KINGDOM Birmingham London Resources Connection, Inc. Board of Directors Donald B. Murray Executive Chairman and Chief Executive Officer Resources Connection, Inc. Anthony Cherbak President and Chief Operating Officer Resources Connection, Inc. Susan J. Crawford Senior Judge A. Robert Pisano Business Consultant Retired President and Chief Operating Officer Motion Picture Association of America Jolene Sarkis Executive Vice President The Backbay Restaurant Group Former Publisher and President, Fortune Magazine Group Anne Shih Chairperson United States Court of Appeals for the Armed Forces Board of Governors of Bowers Museum Neil Dimick Retired Chief Financial Officer AmerisourceBergen Corporation Retired Partner Deloitte & Touche LLP Robert F. Kistinger Chief Operating Officer Bonita Banana Company Honorary President Chinese Cultural Arts Association Michael H. Wargotz Chairman Axcess Ventures Former Chief Financial Officer The Milestone Aviation Group Former President and Chief Operating Officer The Fresh Group of Chiquita Brands International, Inc. Senior Corporate Executives Donald B. Murray Chief Executive Officer Anthony Cherbak President and Chief Operating Officer Kate W. Duchene Chief Legal Officer Executive Vice President of Human Relations Shareholder Information Resources Connection, Inc. Corporate Publications Nathan W. Franke Chief Financial Officer Executive Vice President John D. Bower Senior Vice President of Finance Copies of Resources Connection, Inc.’s annual report on Form 10-K for the year ended May 26, 2012 (excluding exhibits thereto), as well as historical Resources Connection, Inc. quarterly reports on Form 10-Q and other SEC filings (excluding exhibits thereto) are available without charge upon request to the Investor Relations Depart- ment, Resources Connection, Inc., 17101 Armstrong Avenue, Irvine, CA 92614, or from the Company’s Investor Relations website at www.resourcesglobal.com. Forward-Looking Statements Please refer to the section entitled “Caution Concerning Forward-Looking Statements” included on page 67 in this Annual Report. Transfer Agent American Stock Transfer & Trust Company 800-937-5449 Postal Address: 6201 15th Ave. Brooklyn, NY 11219 Overnight Address: 6201 15th Avenue Brooklyn, NY 11219 Independent Registered Public Accounting Firm PricewaterhouseCoopers LLP Orange County, CA Corporate Headquarters 17101 Armstrong Avenue Irvine, CA 92614 General 714-430-6400 Investor Relations 714-830-6295 http://ir.resourcesglobal.com 

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