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Rogers Communications

rci · NYSE Communication Services
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Ticker rci
Exchange NYSE
Sector Communication Services
Industry Telecommunications Services
Employees 10,000+
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FY2009 Annual Report · Rogers Communications
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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

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ROGERS.COM

ROGERS COMMUNIC ATIONS INC . AT A GL ANCE

Rogers Communications Inc. is a diversified Canadian communications and media company 
engaged in three primary lines of business. Rogers Wireless is Canada’s largest wireless voice 
and data communications services provider and the country’s only national carrier operating 
on both the world standard GSM and HSPA technology platforms. Rogers Cable is a leading 
Canadian cable services provider, offering cable television, high-speed Internet access, and 
telephony products for residential and business customers, and operating a retail distribution 
chain which offers Rogers branded wireless and home entertainment services. Rogers Media 
is Canada’s premier group of category-leading broadcast, specialty, print and on-line media 
assets with businesses in radio and television broadcasting, televised shopping, magazine 
and trade journal publication, and sports entertainment.

Delivering Results In 2009

Free Cash Flow
Growth

Dividend 
Increases

Share 
Buybacks

Strong Single-Digit 
Revenue Growth

What We Said: Deliver 
approximately 16% growth in 
consolidated free cash flow. 

What We Did: Generated a 29% 
increase in free cash flow growth.

What We Said: Increase cash 
returns to shareholders consistently 
over time.

What We Said: Repurchase up to 
$300 million of Rogers shares on 
open market.

What We Did: Increased annual 
dividend per share 16% from $1.00 
to $1.16 in 2009.

What We Did: Increased share 
buyback program repurchasing 
43.8 million Rogers shares for 
$1.35 billion.

What We Said: Leverage 
networks, channels and brand 
to deliver strong single-digit 
revenue growth. 

What We Did: Drove 7% top-line 
growth in core Wireless Network 
and Cable Operations businesses.

Expand Adjusted 
Operating Profit Margins

Fast and Reliable 
Networks

Grow Wireless Data 
Revenue

Gain Higher Value 
Wireless Subscribers

What We Said: Implement cost 
containment initiatives to capture 
efficiencies. 

What We Did: Delivered 160 basis 
points of consolidated adjusted 
operating profit margin expansion 
despite economic and competitive 
pressures.

What We Said: Maintain Rogers’ 
leadership in network technology 
and innovation.

What We Said: Strong double-digit 
wireless data growth to support 
continued ARPU leadership.

What We Did: Launched North 
America’s first HSPA+ 21 Mbps 
wireless network and deployed 
leading-edge DOCSIS 3 50 Mbps 
high-speed Internet service.

What We Did: 44% wireless data 
revenue growth with data as a 
percent of network revenue 
expanding to 22% from 16% 
in 2008.

What We Said: Continued rapid 
growth in smartphone subscriber 
base to drive wireless data revenue 
and ARPU. 

What We Did: Activated nearly 
1.5 million smartphone customers 
bringing smartphone penetration 
to 31% of postpaid subscriber base.

Table Of Contents

1  Letter to Shareholders    4  Defi ning Next    14  Why Invest in Rogers    15  2009 Financial and Operating Highlights    16  2009 Financial Highlights    
18  Management’s Discussion and Analysis    82  Management’s Responsibility for Financial Reporting    82  Auditors’ Report to the Shareholders    
83  Consolidated Statements of Income    84  Consolidated Balance Sheets    85  Consolidated Statements of Shareholders’ Equity    
86  Consolidated Statement of Comprehensive Income    87  Consolidated Statements of Cash Flows    88  Notes to Consolidated Financial Statements    
128  Corporate Governance    130  Directors and Senior Corporate Offi cers    132  Corporate and Shareholder Information

 
 
 
 
 
 
 
Defi ning
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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

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ROGERS.COM

ROGERS COMMUNIC ATIONS INC . AT A GL ANCE

Rogers Communications Inc. is a diversified Canadian communications and media company 
engaged in three primary lines of business. Rogers Wireless is Canada’s largest wireless voice 
and data communications services provider and the country’s only national carrier operating 
on both the world standard GSM and HSPA technology platforms. Rogers Cable is a leading 
Canadian cable services provider, offering cable television, high-speed Internet access, and 
telephony products for residential and business customers, and operating a retail distribution 
chain which offers Rogers branded wireless and home entertainment services. Rogers Media 
is Canada’s premier group of category-leading broadcast, specialty, print and on-line media 
assets with businesses in radio and television broadcasting, televised shopping, magazine 
and trade journal publication, and sports entertainment.

Delivering Results In 2009

Free Cash Flow
Growth

Dividend 
Increases

Share 
Buybacks

Strong Single-Digit 
Revenue Growth

What We Said: Deliver 
approximately 16% growth in 
consolidated free cash flow. 

What We Did: Generated a 29% 
increase in free cash flow growth.

What We Said: Increase cash 
returns to shareholders consistently 
over time.

What We Said: Repurchase up to 
$300 million of Rogers shares on 
open market.

What We Did: Increased annual 
dividend per share 16% from $1.00 
to $1.16 in 2009.

What We Did: Increased share 
buyback program repurchasing 
43.8 million Rogers shares for 
$1.35 billion.

What We Said: Leverage 
networks, channels and brand 
to deliver strong single-digit 
revenue growth. 

What We Did: Drove 7% top-line 
growth in core Wireless Network 
and Cable Operations businesses.

Expand Adjusted 
Operating Profit Margins

Fast and Reliable 
Networks

Grow Wireless Data 
Revenue

Gain Higher Value 
Wireless Subscribers

What We Said: Implement cost 
containment initiatives to capture 
efficiencies. 

What We Did: Delivered 160 basis 
points of consolidated adjusted 
operating profit margin expansion 
despite economic and competitive 
pressures.

What We Said: Maintain Rogers’ 
leadership in network technology 
and innovation.

What We Said: Strong double-digit 
wireless data growth to support 
continued ARPU leadership.

What We Did: Launched North 
America’s first HSPA+ 21 Mbps 
wireless network and deployed 
leading-edge DOCSIS 3 50 Mbps 
high-speed Internet service.

What We Did: 44% wireless data 
revenue growth with data as a 
percent of network revenue 
expanding to 22% from 16% 
in 2008.

What We Said: Continued rapid 
growth in smartphone subscriber 
base to drive wireless data revenue 
and ARPU. 

What We Did: Activated nearly 
1.5 million smartphone customers 
bringing smartphone penetration 
to 31% of postpaid subscriber base.

Table Of Contents

1  Letter to Shareholders    4  Defi ning Next    14  Why Invest in Rogers    15  2009 Financial and Operating Highlights    16  2009 Financial Highlights    
18  Management’s Discussion and Analysis    82  Management’s Responsibility for Financial Reporting    82  Auditors’ Report to the Shareholders    
83  Consolidated Statements of Income    84  Consolidated Balance Sheets    85  Consolidated Statements of Shareholders’ Equity    
86  Consolidated Statement of Comprehensive Income    87  Consolidated Statements of Cash Flows    88  Notes to Consolidated Financial Statements    
128  Corporate Governance    130  Directors and Senior Corporate Offi cers    132  Corporate and Shareholder Information

 
 
 
 
 
 
 
Rogers Communications Inc. at a glance

ROGERS COMMUNICATIONS

Rogers Communications (TSX: RCI; NYSE: RCI) is a diversifi ed 
Canadian communications and media company. As discussed in 
the following pages, Rogers Communications is engaged in three
primary lines of business through its wholly owned subsidiaries 
Rogers Wireless, Rogers Cable and Rogers Media.  

Rogers Communications

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$11.7 billion

10.1

11.3

11.7

3.7

4.1

4.4

Wireless

Cable

Media

2007

2008

2009

20000077
2007

200000888
2008

2009

WIRELESS

Rogers Wireless provides wireless voice and data communications 
services across Canada to 8.5 million customers under both the 
Rogers Wireless and Fido brands. Rogers Wireless is Canada’s largest 
wireless provider and the only national carrier operating on both 
the global standard GSM and highly advanced 3G HSPA+ technology 
platforms. Rogers Wireless is Canada’s leader in innovative 
wireless voice and data services, and provides customers with the 
best and latest wireless devices and applications. In addition to 
providing seamless wireless roaming across the U.S. and more
than 200 countries internationally, Rogers Wireless also provides 
wireless broadband services across Canada utilizing its 2.5 GHz 
fi xed wireless spectrum. 

CABLE

Rogers Cable is a leading Canadian cable services provider, whose 
territory covers approximately 3.5 million homes in Ontario, 
New Brunswick and Newfoundland and Labrador with 63% basic 
penetration of its homes passed. Its advanced digital two-way 
hybrid fi bre-coax network provides the leading selection of 
on-demand and high-defi nition television programming including 
an extensive line-up of sports and multicultural programming. 
Rogers Cable pioneered high-speed Internet access and now 71% 
of its television customers subscribe to its high-speed Internet 
service, while Rogers Cable boasts 1.2 million residential and 
business telephony subscribers. Rogers Cable also operates a retail 
distribution chain which offers Rogers branded wireless, cable and 
home entertainment  products and services. 

MEDIA

Rogers Media is Canada’s premier combination of category-leading 
radio and television broadcasting, publishing, sports entertainment
and on-line properties. Its Radio group operates 54 radio stations 
across Canada, while its Television properties include the fi ve-
station Citytv network; its fi ve multicultural OMNI television 
stations; Rogers Sportsnet, a specialty sports television service 
licenced to provide regional sports programming across Canada; 
and The Shopping Channel, Canada’s only nationally televised 
shopping service. Media’s Publishing group produces 70 well-known 
consumer magazines and trade and professional publications in 
Canada. Media’s Sports Entertainment assets include the Toronto 
Blue Jays Baseball Club and Rogers Centre, Canada’s largest sports 
and entertainment facility. 

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$6.7 billion

5.5

6.3

6.7

2.6

2.8

3.0

2007

2008

2009

2007

2008

2009

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$3.9 billion

3.6

3.8

3.9

1.0

1.2

1.3

2007

2008

2009

2007

2008

2009

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$1.4 billion

1.32

1.50

1.40

0.18

0.14

0.12

2007

2008

2009

2007

2008

2009

Wireless

55%

Cable

33%

Media

12%

Postpaid Voice

70%

Wireless Data

20%

Prepaid Voice

Equipment sales

4%

6%

Core Cable

45%

High-Speed Internet

20%

Home Phone

13%

Business Solutions

12%

Retail

10%

Core Media

86%

Sports Entertainment

14%

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

“The best is yet to come.”

Ted Rogers 1933-2008

Defi ning 
Next

Fellow Shareholders,

In a year where we faced the challenge of an economic recession, intensifying 
competition and significant changes in our industry, I’m pleased to report that 
we met or exceeded all of our key commitments.

We delivered solid financial results. We grew operating profit and free cash flow, 
expanded our profit margins and returned increasing amounts of cash to you, 
our shareholders. We continued to invest in the future while improving our 
cost structure today. We demonstrated the underlying strength, durability and 
stability of our company.

As I look to the future, I see a fundamental transformation occurring in our 
industry. Staying ahead of the curve is the opportunity before us. As the pace 
of change quickens, Rogers is in a unique position of strength. We have the 
best asset mix, the best platforms, a long history of innovative firsts, and an 
undisputed track record for competing and winning in any environment.

Leading this change, defining what’s next; that’s our legacy and that’s the 
hallmark of our future.

LET TER TO SHAREHOLDERS

“We have the best asset mix of any communications company in North America. 
Our competitive advantage includes network and operating scale and scope, 
some of the most advanced networks in the world, unmatched distribution and 
service channels, powerful brands, and complementary communications products.  
Importantly, we have a rich history of entrepreneurship and an innate desire to 
continually define and lead what’s next.”

Embracing and Leading Industry Change
The transformation underway in our industry is about the 
blurring of lines between wireline and wireless; between the 
TV screen, the computer screen and the smartphone screen; 
between the excitement of real-time and the convenience of 
time-shifting. It’s about richer content, greater mobility, and 
faster speeds on our customers’ platform of choice. It’s about 
digital content available across multiple IP-based platforms.

At the same time, competition is increasing both from 
traditional players, from new wireless entrants and from 
disruptive new technologies that challenge the status quo 
and offer customers new alternatives.

As our industry transforms, it will be defined by the 
marriage of broadband and wireless in an all IP world – 
setting the stage for new ways of interacting, engaging and 
consuming information, communications and entertainment – 
facilitating the intersection of content and distribution. 
The future will increasingly be driven by consumers looking to 
access media and communicate anywhere, anytime, anyplace.

The challenge for Rogers and the industry is clear: Embrace 
and facilitate this change, or watch others lead the charge. 

At Rogers we’re ready for this challenge. We’re ready to set 
the pace, to embrace, and to lead this transformation. Three 
key building blocks will drive our efforts – a significantly 
improved customer experience, industry-leading networks, 
and a competitive cost structure.

Customer Experience. Enhancing our customers experience is 
critical for our ongoing success. Looking forward, more revenue 
growth will come from existing customers rather than from new 
customers. We need to make it easier for our customers to do 
business with us. And we need to develop newer, better, and 
faster ways to deliver what customers want, while delivering 
attractive returns for shareholders. 

In 2009 we introduced a number of visible efforts to enhance 
the customer experience. We created a dedicated team who 
engage with customers looking for help in online forums and 
micro blogs; we established a simple four-step process for our 
customers to escalate their concerns; we introduced an Office 

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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

of the Ombudsman to provide our customers with a fair 
and impartial mediator; and we created the Rogers Customer 
Commitment to help our customers understand what they can 
expect when they choose to do business with us. These examples 
reflect early, visible signs of progress. We know we need to do 
more, and we are committed to better meeting our customers’ 
expectations long-term.

Industry-Leading Networks. Our networks are among the best 
in the world and Canadians have come to rely on Rogers for a 
fast, reliable and proven network experience. The quality of 
our advanced networks and our commitment to driving broad-
band and wireless data growth position us to win as consumer 
behaviour evolves. More than ever we will focus our investment 
on defining the future of leading-edge networks to ensure 
Canadians continue to view Rogers as the leader in Canada.

In 2009 we launched the next generation HSPA+ network, the 
first in North America, offering customers wireless speeds up to 
21.1 Mbps, nearly triple those previously available. On the cable 
side Rogers launched a 50 Mbps high-speed Internet service on 
our new DOCSIS 3.0 platform, representing the fastest landline 
residential Internet speed available in our market.

Competitive Cost Structure. As our business matures and 
revenue growth moderates, our focus shifts from subscriber 
growth towards cash flow. Managing costs and operating 
efficiently becomes imperative. In 2009, we took significant
steps toward resetting our cost structure. Key initiatives included 
outsourcing the majority of our physical IT infrastructure to IBM 
to drive meaningful capital expenditure efficiencies. And we 
significantly streamlined our organization structure to enhance 
our operating efficiency and to position Rogers effectively for 
the changing industry landscape. We are on a path to continually 
drive efficiencies, maintain strong profit margins, and continue to 
grow cash flow.

Underscoring all of this is innovation and Rogers’ thirst to 
embrace new technologies; to be first to market, to ensure if it’s 
new, Rogers will have it. It’s this innate drive; this competitive 
spirit; which will continue to fuel our growth and drive our 
differentiation in an increasingly crowded marketplace.

Delivering Results
2009 was a significant year of change for the company. We 
delivered on our key financial metrics, and established a solid 
foundation for the future.

We refined and institutionalized our strategy. We defined success 
and the critical pillars needed to get us there. We took costs out 
of the business to maintain double-digit growth in cash flow as 
top-line growth moderated. We organized the company around 
a more streamlined, efficient and customer-focused organization 
structure. We reduced our capital expenditures as a percentage 
of revenue. We further strengthened our already healthy balance 
sheet and increased cash returns to shareholders. And we 
demonstrated that we have the team, the assets, the brands and 
the fortitude to deliver on our commitments to shareholders in 
even the most challenging of times.

In 2009, we continued to grow subscribers at a healthy rate, 
increased revenue by three percent to nearly $12 billion, and 
grew adjusted operating profit by 8 percent. At the same time, 
we reduced capital expenditures by 8 percent. As a result, we were 
able to increase free cash flow, defined as adjusted operating 
profit less capital expenditures and interest, by 29 percent to 
$1.89 billion for the year. We established a target leverage range 
of net debt to adjusted operating profit of 2.0 to 2.5 times. We 
issued investment-grade bonds in Canada, raising $2 billion at 
favourable rates to remain within our target leverage range. 
And we executed the largest share buy back in the history of the 
company, which, together with our dividend payments, enabled 
us to return $2.1 billion of cash to shareholders. Overall, we 
continue to have a solid investment grade balance sheet with 
$2.8 billion of available liquidity and no near-term debt maturities. 

In February 2010 we increased our annual dividend by 10 percent 
and we announced another share buy back program for 2010 of 
up to $1.5 billion. These two announcements reflect our continued 
success in delivering free cash flow and signal our continued 
confidence in the strength of the company. For 2010, our plan 
strikes a healthy balance between continued subscriber and 
financial growth, the return of increasing amounts of free cash 
flow to shareholders, and prudent investments in our networks, 
systems and service delivery platforms that will help ensure that 
such growth continues in the future.

Defining Next
We’re truly fortunate to participate in an industry where 
demand for our products and services is insatiable. As consumer 
utilization of technology and consumption of content evolve, 
so will we.

It’s our goal to define what’s next, to lead the changing 
intersection of content and distribution, to lead our customers 
through this incredible transformation. 

Rogers moves into this new era from a position of tremendous 
strength. 

We have the best asset mix of any communications company in 
North America. Our competitive advantage includes network 
and operating scale and scope, some of the most advanced 
networks in the world, extensive distribution and service 
channels, powerful brands, and complementary communications 
products. Importantly, we have a rich history of entrepreneurship 
and an innate desire to continually define and lead what’s next.

Ted Rogers, our late founder, knew that you couldn’t succeed in 
the future by relying on what you did in the past. He was a keen 
observer of changing trends and constantly looking for ways to 
build a business around them. Great companies look to the future 
and this is where our sights are firmly set.

I’d like to extend my thanks to the Rogers employees across 
Canada for their hard work and continuing dedication.

Thank you for your investment, confidence and support.

Nadir Mohamed
President and Chief Executive Officer
Rogers Communications Inc.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

3

We’re defining 
how today’s 
youth connect, 
socialize and get 
entertained  

For today’s youth it’s all about mobile 
and broadband to stay connected and 
entertained. With Rogers’ blistering 
fast Internet speeds at home and 
wireless coverage around the globe, 
it is just as easy to connect with a friend 
through an e-mail, a text, a chat or 
a digital photo as it is to access and 
enjoy the latest content and the 
hottest social-networking websites like 
Facebook, MySpace and YouTube.

Around the city or around the world, 
friends know that it’s Rogers that 
keeps them connected, enabling them 
to share moments as they happen with 
the latest wireless devices and fastest 
Internet speeds as talking, messaging, 
networking and entertainment 
all converge. 

DISCOVERED AND
DOWNLOADED NEW
BAND THROUGH
UR MUSIC

BFF

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UPDATE FACEBOOK STATUS

UNLIMITED TXTS

MAKE-UP TIPS
FROM FLARE
MAGAZINE

CHAT WITH MY BEST FRIEND

8@

SCORED CHOICE OUTFITS 
FROM THE SHOPPING CHANNEL

PM

N A M E : Jessica

> 20 years old

> Sent 219 texts yesterday

>  More Facebook friends than 

she can count

>  Chats with mom online twice 

a week

> Acing Chem 101

ONLINE RESEARCH
IS REALLY FAST
WITH ROGERS
ROCKET STICK

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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

5

 
 
 
We’re defining 
how families 
come together 
and connect 
with their world

Today’s families rely on Rogers to help 
them pull together as they face the 
unending demands of work, school, 
home and play. Rogers provides the 
innovative ways families keep connected 
on the move and the simple peace of 
mind of knowing that the people they 
care about most are never far away.  

At home with Rogers, families come 
together around the fastest, most 
reliable Internet service and thousands 
of viewing choices enabled by 
on-demand digital cable TV. With the 
most in on-demand, sports, movies, 
episodic, specialty, multicultural and 
high definition programming, TV has 
never been this good, this easy or this 
much in their control. And it only gets 
better with Rogers Media’s own unique 
and exciting selection of TV, radio and 
magazine properties. 

KEEPING
CONNECTED
WITH ROGERS
FAMILY PLAN

PAUSES TV, NOT LIFE

SET UP
HOME 
THEATRE
WITH HELP 
FROM G4 
TECH TV

VISITS 
GRANDMA VIA 
WEB CAM

GETS THEIR HOME PHONE 
CALLER ID ON THE TV

PLANNING NEXT FAMILY TRIP ONLINE 
WITH 50MBPS ROGERS INTERNET

N A M E : The Scott Family

> First house in the ‘burbs

> Friday night is pizza night

> Ongoing discussion about getting a puppy

> Winning at work/life balance

LOVES TREEHOUSE TV ON DEMAND

KEEPS UP ON 
NUTRITIONAL 
IDEAS WITH 
TODAY’S PARENT 
MAGAZINE

6 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

7

 
CATCHES UP ON FAVOURITE SHOWS
ONLINE AT ROGERSONDEMAND.COM

DOWNLOADS APPS

CHECKS MOVIE TIMES
WITH MOBILE DEVICE APPS

N A M E : Allison and Jeff

> Downtowners

>  Met online and was love at fi rst sight

>  Gets tweets from favourite architect

>  Loft down payment almost there

>  Still on the quest for the city’s best Thai

UPLOADS LATEST PICS
INSTANTLY TO FLICKR

NEVER
MISSES
MAD MEN

We’re defining 
how young 
adults build 
connected lives

Young adults today have live-in-the-
moment lifestyles that depend on 
having anytime access to the people 
and things that matter to them most. 
Theirs is a world of options. Rogers 
helps them define their experience 
like no one else with more choices in 
services, applications, devices, speed 
and coverage.

No one gets or better meets the unique 
communications, information and 
entertainment needs of this on-the-
move, on-demand generation of 
connected Canadians like Rogers.  

Young adults know that with Rogers 
they’re able to stay in touch, online, 
informed and entertained with the 
latest wireless devices, the fastest 
Internet speeds and the most flexible 
and engaging television services. 

E-MAIL
EVERYWHERE

S
WORKS
WORKS AT THE CAFÉ 
W
H
WITH 
WITH MOBILE INTERNET

8 
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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT
ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 
ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

9
9

 
We’re defining 
how businesses 
win in the 
digital world

In today’s hypercompetitive business 
world, connectivity and productivity 
go hand in hand, and Rogers provides 
high-quality voice and data connectivity 
solutions designed specifically for the 
most demanding of wireless and wired 
commercial requirements.

Fast and reliable wireless networks, 
the broadest array of wireless applications 
and devices, and seamless global 
connectivity are why businesses rely on 
Rogers’ wireless services. At the office, 
Rogers delivers business-grade voice and 
data networking solutions, providing a 
single reliable source for innovative wired 
and wireless connectivity. And to drive 
more business in the door, businesses 
connect with Rogers’ leading media 
brands as their one-stop solution for
local and national radio, television and 
print advertising.

POST COMMENTS ON CANADIAN BUSINESS ONLINE

200+ E-MAILS DAILY

YOU HAVE MAIL

ALWAYS CONNECTED
TO TRADING DESK,
EVEN ON THE RIVER

20 VOICE LINES 
PLUS INTERNET,
READY TO GROW

FIRST CALL WITH IMPORTANT

NEW CLIENT

CHECK STOCK 
PRICES ONLINE

N A M E : Michael

> 38 years old

> Trades stocks and bonds

> Unwinds with kayaking

> Coaches daughter’s hockey

> Made VP on fast track

STAYING
UP-TO-DATE
WITH 680 NEWS

140

130

120

ADVERTISES 
WITH 
ROGERS 
BROADCASTING

10 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  11

 
We’re helping 
define community 
support and 
global 
sustainability

Rogers supports a broad array 
of community and sustainability 
initiatives. In local communities, 
Rogers supports programs that are 
dedicated to keeping children and 
families healthy, nourished, safe and 
active – kids’ sports, the recovery of lost 
children, local food banks and Rogers 
Pumpkin Patrol on Halloween night.

Rogers sponsors a range of community 
events to help organizations such as 
the Hospital for Sick Children, Easter 
Seals, and many more. Our 34 Rogers 
TV cable stations produce more than 
15,000 hours of local programming 
involving over 29,000 community groups, 
including coverage of local charitable 
events and the donation of media and 
advertising resources. And Rogers’ 
Jolly Trolley program provides innovative 
new mobile entertainment units to 35 
children’s hospitals from coast-to-coast.

In the procurement supply chain, 
Rogers continually works with its 
partners through its agreements, 
relationships and code of conduct to 
assure adherence to and enhancement 
of sound sourcing, production and 
recycling standards. Our objective is 
simple yet crucial – to ensure respon-
sible, efficient use of natural resources 
while at the same time reducing 
environmental impacts and ensuring 
regulatory compliance wherever 
we and our partners operate.

VOLUNTEERS AT ROGERS-SUPPORTED
UNITED WAY AGENCY WITH MOM

ROGERS PROMOTES ONLINE BILLING TO SAVE 
PAPER AND REDUCE CARBON FOOTPRINT

SUPPORTS AND COVERS 
THOUSANDS OF 
COMMUNITY EVENTS 
THROUGHOUT
THE YEAR

ROGERS MULTICULTURAL
PROGRAMMING MAKES
COMMUNITIES FEEL
MORE LIKE HOME

ROGERS IS AN 
IMAGINE CANADA 
CARING COMPANY 
COMMITTED TO 
DONATING OVER 
1% OF PRE-TAX 
EARNINGS TO 
CHARITY

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R
E
Y
O
L
P
M
E

T
S
E
G
R
A
L

YOUTH SPORTS 
SUPPORTED
BY ROGERS

N A M E : Jamie

> 8 years old

> Dreams of the big leagues

>  Loves cheering on the Jays 

at Rogers Centre

> Plants trees with Scouts

> Likes carrots dipped in chocolate

ROGERS IS 
COMMUNITY 
TELEVISION

RECYCLES USED CELL PHONES
TO SUPPORT FOOD BANKS

A PUBLISHING LEADER
IN ENVIRONMENTAL
PAPER SOURCING

12 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  13

 
 
 
Why invest in Rogers

Rogers Communications has excellent positions in growing markets, powerful brands, proven management, 
a long record of driving growth and shareholder value, and the financial strength to continue its growth well 
into the future.

2009 Financial and Operating Highlights

The following represents a sampling of Rogers Communications Inc.’s 2009 performance highlights. 

Leader in Canadian 
Communications Industry 
Canada’s largest wireless carrier 
and a leading cable services 
provider, offering a ‘quadruple 
play’ of wireless, television, 
Internet and telephony services 
to consumers and businesses.

Must-Have Products and Services
A leading provider of communications and 
entertainment products and services that are 
increasingly becoming necessities in today’s world.

Extensive Product Distribution Network 
Powerful national product distribution network 
consisting of more than 3,600 Rogers-owned, 
dealer and retail outlets.

Healthy Liquidity and Meaningful Dividends 
RCI common stock actively trades on the TSX and NYSE, with average daily trading volume greater 
than two million shares. Each share pays an annualized dividend of $1.28 per share in 2010.

Superior Asset Mix
Majority of revenue and cash flow is generated from wireless and broadband services, the 
healthiest and fastest growing segments of the communications industry.

Powerful Brands
Nationally recognized and highly respected brands 
that stand strongly in Canada for innovation, 
entrepreneurial spirit, choice and value.

Track Record of Value Creation 
Proven 30-year public market track 
record of long-term index-beating 
shareholder value creation.

Strong Balance Sheet 
Financially strong with 
balance sheet leverage 
at 2.1 times net debt 
to adjusted operating 
profit, investment grade 
credit ratings, $2.8 billion 
of available liquidity and 
no debt maturities until 
May 2011. 

Category-Leading 
Media Assets 
Unique and 
complementary 
collection of leading 
broadcast radio and 
television, specialty 
TV, magazine and 
sports entertainment 
assets. 

Proven Leadership and 
Operating Management 
Experienced, performance-
oriented management and 
operating teams with solid 
industry expertise, technical 
depth and company tenures.

Strong Single-Digit 
Revenue Growth

Margin Expansion

Free Cash Flow Growth

Drove 7% top-line growth in core 
Wireless Network and Cable Operations 
businesses

Expanded adjusted operating profit 
margins 160 basis points despite 
economic and competitive pressures

Consolidated free cash flow increased 
by 29% to $1.9 billion 

Dividend Growth

Share Buybacks

Debt Financing

Annual dividend per share increased 
16% in 2009 from $1.00 to $1.16 annually

Expanded share buyback program, 
repurchasing 43.8 million Rogers shares 
for $1.35 billion

Issued $2.0 billion of investment grade 
long-term notes on favourable terms

Balance Sheet Strength

Wireless Growth

Leading Networks

$2.8 billion liquidity with no debt 
maturities until mid-2011, and a ratio 
of 2.1 times net debt to adjusted 
operating profit

Grew Wireless Network revenue by 7% 
to $6.3 billion and subscribers by 552,000 
to 8.5 million

Launched North America’s first HSPA+ 
21 Mbps wireless network and deployed 
leading-edge DOCSIS-3.0 50 Mbps 
high-speed Internet service

Smartphone Leadership

Double-Digit Wireless 
Data Growth

Higher Value Wireless 
Subscribers

First in Canada to launch the Apple 
iPhone 3GS and Android smartphone 
devices

44% wireless data revenue growth with 
data as a percent of network revenue 
expanding to 22%.

Activated nearly 1.5 million smartphone 
customers bringing smartphone 
penetration to 31% of postpaid 
subscriber base

Internet and Digital Services 
Penetration

Small Business Segment 
Opportunity

Media Awards

Grew high-speed Internet and digital 
cable penetration levels to 71% and 72% 
of television subscribers, respectively

Enhanced position in SME market with 
launch of business-grade telephony and 
broadband services

Media’s Citytv and OLN television 
properties received 29 Gemini nomina-
tions for Canadian programming

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

14 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  15

2009 Financial Highlights

Financial Highlights

(In millions of dollars, except per share and employee data)

Revenue
Adjusted operating profit
Adjusted operating profit margin
Adjusted net income
Adjusted basic earnings per share
Annualized dividend rate at year-end
Total assets
Long-term debt (includes current portion)
Shareholders‘ equity
Number of employees

2 0 0 9

$     11,731
4,388
37%
1,556
2.51
1.16
17,018
8,464
4,273
28,985

2 0 0 8

2 0 0 7

2 0 0 6

2 0 0 5

$     11,335
4,060
36%
1,260
1.98
1.00
17,082
8,507
4,716
29,200

$     10,123
3,703
37%
1,066
1.67
0.50
15,325
6,033
4,624
27,900

$      8,838
2,942
33%
684
1.08
0.16
14,105
6,988
4,200
25,700

$      7,334
2,252
31%
47
0.08
0.075
13,834
7,739
3,528
22,600

2009 Consolidated Revenue and Operating Profit Profile

Revenue

Adjusted Operating Profit

Wireless

55%

Cable Operations

26%

Media

12%

Business Solutions

4%

Retail

3%

Wireless

68%

Cable Operations

29%

Media

2%

Business Solutions

1%

Total Shareholder Return

Ten-Year Comparative Total Return: 2000–2009

Five-Year Comparative Total Return: 2005–2009

103%

73%

(24%)

18%

(51%)

125%

45%

(8%)

38%

8%

RCI.b on TSX

S&P/TSX
COMPOSITE

S&P 500

TSX TELECOM
INDEX

S&P 500
S&P 500
TELECOM INDEX

RCI.b on TSX

S&P/TSX
COMPOSITE

S&P 500

TSX TELECOM
INDEX

S&P 500
TELECOM INDEX

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

16 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

FINANCIAL SECTION CONTENTS

18  MANAGEMENT’S DISCUSSION AND ANALYSIS

82  MANAGEMENT’S RESPONSIBILITY FOR  

Corporate Overview
19  Our Business 
20  Our Strategy 
20  Acquisitions 
20  Consolidated Financial and Operating Results
23  2010 Financial and Operating Guidance

Segment Review and Reconciliation to Net Income
24  Wireless 
31  Cable
40  Media
42  Reconciliation of Net Income to Operating Profit

Interest Rate and Foreign Exchange Management

Consolidated Liquidity and Financing
45  Liquidity and Capital Resources
48 
50  Outstanding Common Share Data 
50  Dividends on RCI Equity Securities 
51  Commitments and Other Contractual Obligations
52  Off-Balance Sheet Arrangements

Operating Environment
52  Government Regulation and  
Regulatory Developments

55  Cable Regulation and Regulatory Developments
57  Media Regulation and Regulatory Developments
57  Competition in our Businesses
59  Risks and Uncertainties Affecting our Businesses

Accounting Policies and Non-GAAP Measures
65  Key Performance Indicators and  

Non-GAAP Measures  
66  Critical Accounting Policies
67  Critical Accounting Estimates
70  New Accounting Standards
70  Recent Canadian Accounting Pronouncements
74  U.S. GAAP Differences

Additional Financial Information
74  Related Party Transactions
75  Five-Year Summary of Consolidated Financial Results
76  Summary of Seasonality and Quarterly Results
78  Summary Financial Results of Long-Term Debt Guarantors
79  Controls and Procedures
80  Supplementary Information: Non-GAAP Calculations

FINANCIAL REPORTING

82  AUDITORS’ REPORT TO THE SHAREHOLDERS
83  CONSOLIDATED STATEMENTS OF INCOME
84  CONSOLIDATED BALANCE SHEETS
85  CONSOLIDATED STATEMENTS OF  

SHAREHOLDERS’ EQUITY

86  CONSOLIDATED STATEMENTS OF  

COMPREHENSIVE INCOME

87  CONSOLIDATED STATEMENTS OF CASH FLOWS
88  NOTES TO CONSOLIDATED FINANCIAL  

STATEMENTS

88  Note 1: Nature of the Business 
88  Note 2: Significant Accounting Policies 
94  Note 3: Segmented Information 
96  Note 4: Business Combinations and Divestitures
98  Note 5: Investment in Joint Ventures 
98  Note 6: Integration and Restructuring Expenses 
99  Note 7: Income Taxes
100  Note 8: Net Income Per Share
100  Note 9: Other Current Assets
101  Note 10: Property, Plant and Equipment
101  Note 11: Goodwill and Intangible Assets
103  Note 12: Investments
104  Note 13: Other Long-Term Assets 
105  Note 14: Long-Term Debt 
107  Note 15: Financial Risk Management and 

Financial Instruments

112  Note 16: Other Long-Term Liabilities
113  Note 17: Pensions 
116  Note 18: Shareholders’ Equity
117  Note 19: Stock-Based Compensation
119  Note 20: Consolidated Statements of Cash Flows  

and Supplemental Information

120  Note 21: Capital Risk Management
120  Note 22: Related Party Transactions 
121  Note 23: Commitments 
122  Note 24: Contingent Liabilities 
123   Note 25: Canadian and United States  

Accounting Policy Differences 

127  Note 26: Subsequent Events 

128  CORPORATE GOVERANCE 
130  DIRECTORS AND SENIOR CORPORATE OFFICERS 
132  CORPORATE AND SHAREHOLDER INFORMATION

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND  
RESULTS OF OPERATIONS
FOR THE YEAR ENDED DECEMBER 31, 2009

This  Management’s  Discussion  and  Analysis  (“MD&A”)  should  be 
read in conjunction with our 2009 Audited Consolidated Financial 
Statements and Notes thereto. The financial information presented 
herein has been prepared on the basis of Canadian generally accepted 
accounting principles (“GAAP”) and is expressed in Canadian dollars, 

unless otherwise stated. Please refer to Note 25 to the 2009 Audited 
Consolidated  Financial  Statements  for  a  summary  of  differences 
between  Canadian  and  United  States  (“U.S.”)  GAAP.  This  MD&A, 
which is current as of February 17, 2010, is organized into six sections. 

1 CORPORATE OVERVIEW

2 SEGMENT REVIEW AND 

RECONCILIATION TO NET INCOME

3 CONSOLIDATED LIQUIDITY  

AND FINANCING

19  Our Business

20  Our Strategy

20  Acquisitions

24  Wireless

31 

Cable

40  Media

20 

23 

Consolidated Financial and  
Operating Results

42 

 Reconciliation of Net Income  
to Operating Profit 

2010 Financial and  
Operating Guidance

45 

48 

Liquidity and Capital Resources

Interest Rate and Foreign  
Exchange Management

50  Outstanding Common Share Data

50  Dividends and Other Payments  

on RCI Equity Securities

51 

Commitments and Other  
Contractual Obligations

52  Off-Balance Sheet Arrangements

4 OPERATING ENVIRONMENT

5

AC C O U N T I N G P O L I C I E S A N D 
N O N - G A A P M E A S U R E S

6 A D D I T I O N A L F I N A N C I A L 

I N F O R M AT I O N

52  Government Regulation and  
Regulatory Developments

65  Key Performance Indicators and  

Non-GAAP Measures

55 

Cable Regulation and  
Regulatory Developments

57  Media Regulation and  

Regulatory Developments

57 

59 

Competition in our Businesses

Risks and Uncertainties Affecting  
our Businesses

66 

67 

Critical Accounting Policies

Critical Accounting Estimates

70  New Accounting Standards

70 

Recent Canadian Accounting  
Pronouncements

74  U.S. GAAP Differences

74 

75 

76 

78 

79 

80 

Related Party Transactions

Five-Year Summary of  
Consolidated Financial Results

Summary of Seasonality and  
Quarterly Results

Summary Financial Results of  
Long-Term Debt Guarantors

Controls and Procedures

Supplementary Information:  
Non-GAAP Calculations

In  this  MD&A,  the  terms  “we”,  “us”,  “our”,  “Rogers”  and  “the 
Company” refer to Rogers Communications Inc. and our subsidiaries, 
which were reported in the following segments for the year ended 
December 31, 2009:

•	 “Wireless”,	 which	 refers	 to	 our	 wireless	 communications	  
operations, including Rogers Wireless Partnership (“RWP”) and 
Fido Solutions Inc. (“Fido”);

•	 “Cable”,	which	refers	to	our	cable	communications	operations,	
including  Rogers  Cable  Communications  Inc.  (“RCCI”)  and  its   
subsidiary, Rogers Cable Partnership; and

specialty  channels  including  The  Biography  Channel  Canada, 
G4TechTV and Outdoor Life Network; Rogers Publishing, which 
publishes approximately 70 magazines and trade journals; and 
Rogers Sports Entertainment, which owns the Toronto Blue Jays 
Baseball Club (“Blue Jays”) and Rogers Centre. Media also holds  
ownership  interests  in  entities  involved  in  specialty  television 
content, television production and broadcast sales. 

“RCI”  refers  to  the  legal  entity  Rogers  Communications  Inc.   
excluding our subsidiaries.

Substantially all of our operations are in Canada. 

•	 “Media”,	which	refers	to	our	wholly-owned	subsidiary	Rogers	
Media Inc. and its subsidiaries, including Rogers Broadcasting, 
which  owns  a  group  of  54  radio  stations,  the  Citytv  televi-
sion  network,  the  Rogers  Sportsnet  television  network,  The 
Shopping Channel, the OMNI television stations, and Canadian 

Throughout  this  MD&A,  all  percentage  changes  are  calculated 
using numbers rounded to the decimal to which they appear. Please 
note that the charts, graphs and diagrams that follow have been 
included for ease of reference and illustrative purposes only and do 
not form part of management’s discussion and analysis. 

18 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

C AUTION REGARDING FORWARD -LOOkING STATEMENTS, RISkS 
AND A SSUMP TIONS
This MD&A includes forward-looking statements and assumptions 
concerning our business, its operations and its financial performance 
and condition approved by management on the date of this MD&A. 
These forward-looking statements and assumptions include, but 
are not limited to, statements with respect to our objectives and 
strategies  to  achieve  those  objectives,  statements  with  respect 
to  our  beliefs,  plans,  expectations,  anticipations,  estimates  or 
intentions, including guidance and forecasts relating to revenue, 
adjusted operating profit, property, plant and equipment (“PP&E”) 
expenditures, free cash flow, amounts and timing of income tax 
payments, expected growth in subscribers and the services to which 
they subscribe, the cost of acquiring subscribers and the deployment 
of  new  services  and  all  other  statements  that  are  not  historical 
facts.  Such  forward-looking  statements  are  based  on  current 
objectives, strategies, expectations and assumptions, most of which 
are confidential and proprietary, that we believe to be reasonable 
at the time including, but not limited to, general economic and 
industry growth rates, currency exchange rates, product pricing 
levels  and  competitive  intensity,  subscriber  growth  and  usage 
rates, changes in government regulation, technology deployment, 
device availability, the timing of new product launches, content 
and equipment costs, the integration of acquisitions, and industry 
structure and stability. 

Except as otherwise indicated, this MD&A and our forward-looking 
statements do not reflect the potential impact of any non-recurring 
or  other  special  items  or  of  any  dispositions,  monetizations, 
mergers,  acquisitions,  other  business  combinations  or  other 
transactions that may be considered or announced or may occur 
after the date of the financial information contained herein.

We  caution  that  all  forward-looking  information,  including  any 
statement regarding our current intentions, is inherently subject 
to  change  and  uncertainty  and  that  actual  results  may  differ 
materially  from  the  assumptions,  estimates  or  expectations 
reflected in the forward-looking information. A number of factors 
could  cause  actual  results  to  differ  materially  from  those  in  the 
forward-looking statements or could cause our current objectives 
and strategies to change, including but not limited to economic 
conditions, technological change, the integration of acquisitions, 
unanticipated changes in content or equipment costs, changing 
conditions in the entertainment, information and communications 
industries, regulatory changes, litigation and tax matters, the level 
of competitive intensity and the emergence of new opportunities, 
many  of  which  are  beyond  our  control  and  current  expectation 
or  knowledge.  Therefore,  should  one  or  more  of  these  risks 
materialize, should our objectives or strategies change, or should 
any  other  factors  underlying  the  forward-looking  statements 
prove incorrect, actual results and our plans may vary significantly 
from what we currently foresee. Accordingly, we warn investors 
to  exercise  caution  when  considering  any  such  forward-looking 
information herein and that it would be unreasonable to rely on 
such statements as creating any legal rights regarding our future 
results  or  plans.  We  are  under  no  obligation  (and  we  expressly 
disclaim any such obligation) to update or alter any forward-looking 
statements or assumptions whether as a result of new information, 
future events or otherwise, except as required by law.

Before  making  any  investment  decisions  and  for  a  detailed 
discussion of the risks, uncertainties and environment associated 
with our business, see the sections of this MD&A entitled “Risks 
and  Uncertainties  Affecting  our  Businesses”  and  “Government 
Regulation  and  Regulatory  Developments”.  Our  annual  and 
quarterly reports can be found online at rogers.com, sedar.com, 
and sec.gov or are available directly from Rogers.

ADDITIONAL  INFORMATION
Additional information relating to Rogers, including our Annual 
Information Form, discussions of our 2009 quarterly results, and 
a glossary of communications and media industry terms, may be 
found  online  at  sedar.com,  sec.gov  or  rogers.com.  Information 
contained in or connected to these websites are not a part of and 
not incorporated into this MD&A. 

1.  CORPORATE OVERVIEW

OUR BUSINESS
We  are  a  diversified  Canadian  communications  and  media 
company with substantially all of our operations in Canada. We 
are engaged in wireless voice and data communications services 
through  Wireless,  Canada’s  largest  wireless  provider.  Through 
Cable, we are one of Canada’s largest providers of cable television 
services as well as high-speed Internet access, telephony services 
and video retailing. Through Media, we are engaged in radio and 
television broadcasting, televised shopping, magazines and trade 
publications, and sports entertainment. We are publicly traded on 
the Toronto Stock Exchange (TSX: RCI.a and RCI.b) and on the New 
York Stock Exchange (NYSE: RCI).

For more detailed descriptions of our Wireless, Cable and Media 
businesses, see the respective segment discussions that follow. 

REVENUE
(In millions of dollars)

ADJUSTED OPERATING PROFIT
(In millions of dollars)

$5,503

3,558
1,317

$6,335

3,809
1,496

$6,654

3,948
1,407

$2,589

1,016
176

$2,806

1,233
142

$3,042

1,324
119

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

Wireless

Cable

Media

Wireless

Cable

Media

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

19

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OUR STR ATEGY
Our  business  objective  is  to  maximize  subscribers,  revenue, 
operating profit and return on invested capital by enhancing our 
position  as  one  of  Canada’s  leading  diversified  communications 
and media companies. Our strategy is to be the preferred provider 
of  communications,  entertainment  and  information  services  to 
Canadians. We seek to leverage our networks, infrastructure, sales 
channels, brands and marketing resources across the Rogers group of 
companies by implementing cross-selling and joint sales distribution 
initiatives as well as cost-reduction initiatives through infrastructure 
sharing, to create value for our customers and shareholders.

We seek to exploit opportunities for Wireless, Cable and Media to 
create bundled product and service offerings at attractive prices, 
in addition to implementing cross-marketing and cross-promotion 
of products and services to increase sales and enhance subscriber 
loyalty. We also work to identify and implement areas of opportunity 
for our businesses that will enhance operating efficiencies by sharing 
infrastructure, corporate services and sales distribution channels. We 
continue to develop brand awareness and promote the “Rogers” 
brand as a symbol of quality and innovation and as representing 
Canada’s leading media and communications company.

In September 2009, we announced the further integration of our 
Cable and Wireless businesses with the creation of a Communications 
Services  organization.  This  more  streamlined  organizational 
structure is intended to facilitate faster time to market and generally 
improve the overall effectiveness and efficiency of the Wireless and 
Cable businesses. Reporting continues to reflect the foregoing Cable 
and Wireless services as separate product segments.

ADDITIONS TO 
CONSOLIDATED PP&E
(In millions of dollars)

CONSOLIDATED TOTAL ASSETS
(In millions of dollars)

$1,796

$2,021

$1,855

$15,325

$17,082

$17,018

2007
2007

200 8
2008

2009
2009

2007
2007

2008
2008

2009
2009

ACQUISITIONS
Acquisition of Outdoor Life Network
During  the  year  ended  December  31,  2009,  we  finalized   
the  purchase  price  allocation  for  the  Outdoor  Life  Network   
(“OLN”) acquisition, which was acquired by Media on July 31, 2008. 
This resulted in an increase in the valuation of broadcast licences  
of  $15  million,  an  increase  in  future  income  tax  liabilities  of   
$3 million, and a corresponding decrease in goodwill of $12 million 
from  the  purchase  price  allocation  recorded  and  disclosed  at 
December 31, 2008. 

20 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Acquisition of k- Rock 1057 Inc.
On May 31, 2009, Media acquired the assets of K-Rock 1057 Inc. for 
cash consideration of $11 million. K-Rock 1057 Inc. held the assets 
of  radio  stations  K-Rock  and  KIX  Country  in  Kingston,  Ontario.   
The acquisition was accounted for using the purchase method and 
the  related  results  are  included  in  Media’s  results  of  operations 
effective May 31, 2009. 

Acquisition of Blink Communications Inc.
On January 29, 2010, the Company announced that it has entered 
into an agreement to purchase 100% of the outstanding common 
shares  of  Blink  Communications  Inc.  (“Blink”),  a  wholly  owned 
subsidiary of Oakville Hydro Corporation, for cash consideration of 
$130 million. Blink is a data focused telecom provider that delivers 
next generation and leading edge service, through its end-to-end 
owned network, to small and medium sized businesses, including 
municipalities, universities, schools and hospitals, in the Oakville 
and Mississauga, Ontario areas.

CONSOLIDATED F INANCIAL AND O PER ATING R ESULTS
See the sections in this MD&A entitled “Critical Accounting Policies”, 
“Critical Accounting Estimates” and “New Accounting Standards” 
and  also  the  Notes  to  the  2009  Audited  Consolidated  Financial 
Statements for a discussion of critical and new accounting policies 
and estimates as they relate to the discussion of our operating and 
financial results below.

We  measure  the  success  of  our  strategies  using  a  number  of   
key  performance  indicators  as  outlined  in  the  section  entitled   
“Key  Performance  Indicators  and  Non-GAAP  Measures”.  These 
key performance indicators are not measurements in accordance 
with  Canadian  or  U.S.  GAAP  and  should  not  be  considered  as 
alternatives to net income or any other measure of performance 
under Canadian or U.S. GAAP. The non-GAAP measures presented 
in  this  MD&A  include,  among  other  measures,  operating  profit, 
adjusted  operating  profit,  adjusted  operating  profit  margin, 
adjusted net income, adjusted basic and diluted net income per 
share and free cash flow. We believe that the non-GAAP financial 
measures provided, which exclude: (i) stock-based compensation 
expense  (recovery);  (ii)  integration  and  restructuring  expenses;   
(iii)  contract  termination  fees;  (iv)  an  adjustment  for  Canadian 
Radio-television  and  Telecommunications  Commission  (“CRTC”) 
Part  II  fees  related  to  prior  periods;  (v)  pension  settlement;   
and (vi) in respect of net income and net income per share, debt 
issuance costs, loss on repayment of long-term debt, impairment 
losses on goodwill, intangible assets and other long-term assets and 
the related income tax impacts of the above items, provide for a more 
effective analysis of our operating performance. See the sections 
entitled “Key Performance Indicators and Non-GAAP Measures” 
and  “Supplementary  Information:  Non-GAAP  Calculations”  for   
further details.

An  overall  economic  slowdown  in  Canada  and  particularly  in 
Ontario, which is the largest market for each of our three business 
segments,  as  well  as  increased  levels  of  competitive  intensity 
have negatively impacted the results of our Wireless, Cable and 
Media  segments  during  2009.  This  includes  lower  subscriber 
additions  as  well  as  declines  of  advertising,  roaming  and  other 
more discretionary types of revenues. In response to the economic 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

conditions  and  competitive  intensity,  we  took  decisive  action 
during 2009 to restructure our organization and employee base to 
improve our cost structure going forward. To reflect these changes, 
amongst other things, we incurred restructuring and impairment 
charges which are fully described later in this MD&A. 

•	 We	 created	 a	 streamlined	 organizational	 structure	 with	 the	  
further  integration  of  our  Cable  and  Wireless  businesses   
to  enable  an  enhanced  customer  experience,  accelerated   
time  to  market,  heightened  innovation  and  targeted  sector   
leading growth.

Despite  the  economic  slowdown,  we  are  well-positioned  from 
both a leverage and a liquidity perspective with a debt to adjusted 
operating  profit  ratio  of  2.1.  Debt  is  net  of  $0.4  billion  of  cash.   
In addition, the entire $2.4 billion bank credit facility was available 
to  be  drawn  at  December  31,  2009  with  no  debt  maturities   
until May 2011. 

Operating Highlights and Significant Developments in 20 09 
•	 In	 March	 20 0 9,	 we	 announced	 the	 appointment	 of	  
Nadir  Mohamed  as  President  and  Chief  Executive  Officer. 
This appointment followed an extensive search carried out by 
our  Board  of  Directors  following  the  December  2008  passing   
of  our  founder  and  Chief  Executive  Officer,  Ted  Rogers.  A 
communications  industry  veteran  with  more  than  25  years  of 
experience, Nadir Mohamed was previously President and Chief 
Operating Officer of our Communications Group division, which 
included our Wireless and Cable businesses.

•	 Generated	7%	Wireless	network	and	Cable	Operations	revenue	
growth, with consolidated annual revenue growth of 3%, while 
adjusted operating profit grew 8% to $4,388 million and adjusted 
operating profit margins expanded by 160 basis points to 37.4%. 
•	 In	May	2009,	we	announced	that	we	set	a	target	capital	structure	
leverage range of net debt to adjusted operating profit of 2.0  
to 2.5 times. At the same time, we also announced an increase  
in  our  authorized  Class  B  Non-Voting  share  buyback  program 
from  $300  million  to  the  lesser  of  $1.5  billion  or  48  million   
Class B Non-Voting shares during the twelve month period end-
ing February 19, 2010 under which we purchased for cancellation 
43.8 million outstanding Class B Non-Voting shares during 2009 
for $1.3 billion. 

•	 In	 February	 2009,	 we	 announced	 an	 increase	 in	 the	 annual	  
dividend from $1.00 to $1.16 per Class A Voting and Class B Non-
Voting  share.  This  reflects  our  Board  of  Directors’  continued 
confidence in the strategies that we have employed to position 
ourselves  as  a  leading  Canadian  communications  and  media 
company,  while  concurrently  recognizing  the  importance  of 
returning  meaningful  portions  of  our  growing  cash  flows  to 
shareholders. We paid $704 million in dividends to shareholders 
during the year. 

•	 We	closed	$2.0	billion	aggregate	principal	amount	of	investment	
grade debt offerings during the year, consisting of $1.0 billion of 
5.80% Senior Notes due May 2016, $500 million of 5.38% Senior 
Notes  due  November  2019  and  $500  million  of  6.68%  Senior 
Notes due November 2039. Among other things, proceeds of the 
offerings were used to repay bank debt and redeem our US$400 
million 8.00% Senior Subordinated Notes. 

•	 For	 full	 year	 2009,	 our	 free	 cash	 flow,	 defined	 as	 adjusted	  
operating profit less PP&E expenditures and interest, increased 
29% to $1.9 billion. 

•	 We	increased	our	ownership	position	in	Cogeco	Cable	Inc.	and	
Cogeco  Inc.  with  the  acquisition  of  3.2  million  subordinate 
voting  common  shares  of  Cogeco  Cable  Inc.  and  1.6  million   
subordinate  voting  common  shares  of  Cogeco  Inc.  These   
opportunistic purchases made for investment purposes increase 
Rogers’ ownership of Cogeco Cable Inc. from approximately 14% 
to 20% and of Cogeco Inc. from approximately 20% to 30%.

•	 At	December	31,	2009,	we	had	the	full	amount	in	available	credit	
under our $2.4 billion committed bank credit facility that matures 
July 2013. This strong liquidity position is further enhanced by 
the fact that our earliest scheduled debt maturity is in May 2011, 
together providing us with substantial liquidity and flexibility.
•	 We	 announced	 in  February  2010,  that  our  Board  of  Directors 
had  approved  a  10%  increase  in  the  annual  dividend  to  $1.28 
per share effective immediately, and that it has approved the 
renewal of our normal course issuer bid (“NCIB”) program for 
the repurchase of up to $1.5 billion of Rogers shares on the open 
market during the next twelve months.

Year Ended December 31, 20 09 Compared to Year Ended 
December 31, 20 08
For the year ended December 31, 2009, Wireless, Cable and Media 
represented  57%,  34%  and  12%  of  our  consolidated  revenue, 
respectively, offset by corporate items and eliminations of 3%. On 
the basis of consolidated adjusted operating profit, Wireless, Cable 
and Media also represented 69%, 30% and 3%, respectively, offset 
by corporate items and eliminations of 2%. 

For the year ended December 31, 2008, Wireless, Cable and Media 
represented  56%,  34%  and  13%  of  our  consolidated  revenue, 
respectively, offset by corporate items and eliminations of 3%. On 
the basis of consolidated adjusted operating profit, Wireless, Cable 
and Media also represented 69%, 30% and 4%, respectively, offset 
by corporate items and eliminations of 3%. 

For detailed discussions of Wireless, Cable and Media, refer to the 
respective segment discussions below.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

21

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Summarized Consolidated Financial Results

Years ended December 31, 
(In millions of dollars, except per share amounts) 

Operating revenue 
  Wireless
  Cable 

  Cable Operations
 RBS
  Rogers Retail 
  Corporate items and eliminations 

  Media
  Corporate items and eliminations
Total
Adjusted operating profit(1)
  Wireless
  Cable 

  Cable Operations
 RBS
  Rogers Retail 

  Media
  Corporate items and eliminations 

Adjusted operating profit(1) 
Stock-based compensation recovery(3)
Settlement of pension obligations(4)
Integration and restructuring expenses(5)
Contract termination fees(6)
Adjustment for CRTC Part II fees decision(7)
Operating profit(1)
Other income and expense, net(8)
Net income
Basic and diluted net income per share
As adjusted:(2)
  Net income
  Basic and diluted net income per share
Additions to property, plant and equipment ("PP&E")(1)
  Wireless 
  Cable 

  Cable Operations
 RBS
  Rogers Retail 

  Media
  Corporate(9)
Total

2009

2008

%Chg

 $ 

6,654   $ 

6,335 

 5 

 3,074 
 503 
 399 
 (28)

 3,948 
 1,407 
 (278)
 11,731 

 2,878 
 526 
 417 
 (12)

 3,809 
 1,496 
 (305)
 11,335 

 3,042 

 2,806 

 1,298 
 35 
 (9)
 1,324 
 119 
 (97)

4,388
 33 
 (30)
 (117)
(19)
61 
 4,316 

 2,838 
1,478   $ 
2.38   $ 

 1,171 
 59 
 3 
 1,233 
 142 
 (121)

 4,060
 100 
- 
 (51)
- 
(31)
 4,078 

 3,076 
1,002 
1.57 

1,556   $ 
2.51   $ 

1,260 
1.98 

865   $ 

929 

 642 
 37 
 14 
 693 
 62 
 235 
1,855   $ 

 829 
 36 
 21 
 886 
 81 
 125 
2,021 

 $ 
 $ 

 $ 
 $ 

 $ 

 $ 

 7 
 (4)
 (4)
 133 

 4 
 (6)
 (9)
 3 

 8 

 11 
 (41)
 n/m 
 7 
 (16)
 (20)

  8
 (67)
 n/m 
 129 
 n/m 
 n/m 
 6 

 (8)
 48 
 52 

 23 
 27 

 (7)

 (23)
 3 
(33)
 (22)
(23)
 88 
 (8)

(1)  As defined. See the sections entitled “Supplementary Information: Non-GAAP Calculations” and “key Performance Indicators and Non-GAAP Measures”. Operating profit should not be considered as a substitute or alternative for oper-

ating income or net income, in each case determined in accordance with Canadian generally accepted accounting principles (“GAAP”). See the section entitled “Reconciliation of Net Income to Operating Profit and Adjusted Operating 
Profit for the Period” for a reconciliation of operating profit and adjusted operating profit to operating income and net income under Canadian GAAP and the section entitled “key Performance Indicators and Non-GAAP Measures”. 

(2)  For details on the determination of the ‘as adjusted’ amounts, which are non-GAAP measures, see the sections entitled “Supplementary Information: Non-GAAP Calculations” and “key Performance Indicators and Non-GAAP 

Measures”. The ‘as adjusted’ amounts presented above are reviewed regularly by management and our Board of Directors in assessing our performance and in making decisions regarding the ongoing operations of the business and 
the ability to generate cash flows. The ‘as adjusted’ amounts exclude (i) stock-based compensation (recovery) expense; (ii) integration and restructuring expenses; (iii) contract termination fees; (iv) an adjustment for Canadian Radio-
television and Telecommunications Commission (“CRTC”) Part II fees related to prior periods; (v) pension settlement; and (vi) in respect of net income and net income per share, debt issuance costs, loss on repayment of long-term debt, 
impairment losses on goodwill, intangible assets and other long-term assets; and the related income tax impact of the above amounts. 

(3)  See the section entitled “Stock-based Compensation”.
(4)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(5)  For the year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the Cable and Wireless businesses into a communications organization and to 

improve our cost structure in light of the current economic and competitive conditions; ii) severances and restructuring expenses related to the outsourcing of certain information technology functions; iii) the integration of Futureway 
Communications Inc. (“Futureway”) and Aurora Cable TV Limited (“Aurora Cable”); and iv) the closure of certain Rogers Retail stores. For the year ended December 31, 2008, costs incurred relate to i) severances resulting from the 
restructuring of our employee base to improve our cost structure in light of the current economic conditions; ii) the integration of Futureway and Call-Net Enterprises Inc. (“Call-Net”); iii) the restructuring of Rogers Business Solutions 
(“RBS”); and iv) the closure of certain Rogers Retail stores.

(6)  Relates to the termination and release of certain Blue Jays players from the remaining term of their contracts. 
(7)  Relates to an adjustment for CRTC Part II fees related to prior periods. See the section entitled “Government Regulation and Regulatory Developments”. 
(8)   See the section entitled “Reconciliation of Net Income to Operating Profit and Adjusted Operating Profit for the Period”.
(9)  The corporate additions to PP&E included $151 million for the year ended December 31, 2009 and $38 million for the year ended December 31, 2008, both of which related to spending on an enterprise-wide billing and business support 

system initiative.
n/m: not meaningful.

22 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Our consolidated revenue was $11,731 million in 2009, an increase 
of $396 million, or 3%, from $11,335 million in 2008. Of the increase, 
Wireless contributed $319 million, Cable contributed $139 million,  
a  decrease  in  corporate  items  and  eliminations  contributed 
$27  million  and  these  were  offset  by  a  decrease  in  Media  of   
$89 million. 

income of $1,002 million in 2008, and we generated free cash flow 
of $1,886 million, up 29% from 2008. 

Refer to the respective individual segment discussions for details of 
the revenue, operating expenses, operating profit and additions to 
PP&E of Wireless, Cable and Media.

Our consolidated adjusted operating profit was $4,388 million, an 
increase of $328 million, or 8%, from $4,060 million in 2008. Of this 
increase, Wireless contributed $236 million, Cable contributed $91 
million, a decrease in corporate items and eliminations contributed 
$24 million and these were offset by a decrease in Media of $23 
million. On a consolidated basis, we recorded net income of $1,478 
million  for  the  year ended  December 31,  2009,  compared  to net 

20 09 Performance Against Targets
The  following  table  sets  forth  the  guidance  ranges  for  selected 
full-year financial and operating metrics that we provided for 2009, 
as revised during the year, versus the actual results we achieved for 
the year. Certain of the measures included below are not defined 
under Canadian GAAP. 

(In millions of dollars, except dividend)

Consolidated
  Revenue(1)
  Adjusted operating profit(2)
  Additions to PP&E(3)
  Free cash flow(4)
  Annualized dividend

Supplementary Detail:

Revenue 
  Wireless (network revenue)
  Cable Operations(5)
   Media
Adjusted operating profit(2)
  Wireless
  Cable Operations(5)

 Media(6)

Additions to PP&E
  Wireless
  Cable Operations

2008
Actual

2009 Original Guidance Range %  
(As at February 18, 2009) 

Updated Guidance Range %  
(As at July 28, 2009)

Guidance Range $  
(As at July 28, 2009) 

2009  

Actual

$  11,335
4,060
2,021
1,464
$1.00

$ 

$ 

$ 

5,843
2,878
1,496

2,806
1,171
142

929
829

  Up 
  Up 

  Up 

 5% 
 3% 
     0% 
 9%  

 9%
 to 
 to 
 8%
 to   (10%)
to   23%

$1.16

  Up   6%  
  Up   6%  
  Up   4%  

to   10%
8%
to  
(6%)
to  

  Up   5%  
  Up   6%  
  Up   2%  

to  
9%
to   10%
to   (19%)

  Up   2%   to    4%
Unchanged
Unchanged
Unchanged
Unchanged

Unchanged
Unchanged
to  

(10%)

  (4%)  

Unchanged
Unchanged
to 

 (60%)

 (40%)  

$  11,562 

 to  $ 11,788
 4,400
 2,021
1,800

4,200   to 
1,821   to 
1,600   to  
$1.16

$  6,195 
3,050 
1,346 

to  $6,425
3,120
to 
1,436
to 

$  2,945 

to  $  3,060
1,290
85

1,240   to  
57   to  

  (2%)  
  (7%)  

to  (10%)
to   (16%)

Unchanged
Unchanged

$ 

840  
700  

to  $ 
to  

915
770

$ 

$ 

$ 

$ 

$ 

11,731
4,388
1,855
1,886
1.16

6,245
3,074
1,407

3,042
1,298
119

865
642

(1)  Consolidated revenue includes revenue from Wireless equipment, RBS, Rogers Retail and Corporate items and eliminations in addition to Wireless Network, Cable Operations and Media revenue.
(2)  Excludes stock-based compensation expense (recovery), integration and restructuring expenses, contract termination fees, adjustment for CRTC Part II fees decision, and settlement  

of pension obligations.

(3)  Consolidated additions to PP&E include expenditures related to billing system development, Rogers Media and corporately owned real estate in addition to Wireless and Cable Operations  

PP&E expenditures.

(4)  Free cash flow is defined as adjusted operating profit less PP&E expenditures and interest expense and is not a term defined under Canadian GAAP.
(5)  Includes cable television, residential high-speed Internet and residential telephony services; excludes Rogers Business Solutions and Rogers Retail.
(6)  Includes losses from Rogers Sports Entertainment of $20 million in 2009.

Our actual 2009 consolidated revenue, adjusted operating profit 
and PP&E expenditures were within the updated guidance ranges 
provided. Free cash flow and adjusted operating profit at Cable 
Operations  and  Media  exceeded  the  guidance  ranges  provided 
resulting from cost containment initiatives, as well as better than 
expected fourth quarter advertising revenues in Media. 

entitled “Caution Regarding Forward-Looking Statements, Risks 
and  Assumptions”  and  in  related  disclosures,  for  the  various   
economic,  competitive,  and  regulatory  assumptions  and  factors 
that could cause actual future financial and operating results to 
differ from those currently expected.

2010 FINANCIAL AND OPER ATING GUIDANCE 
The  following  table  outlines  guidance  ranges  and  assumptions   
for  selected  2010  financial  metrics.  This  information  is  forward-
looking  and  should  be  read  in  conjunction  with  the  section 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Full Year 2010 Guidance

(millions of dollars) 

Consolidated

  Adjusted operating profit(1)
  Additions to PP&E(2)
  Pre-tax free cash flow(3)

Cash Income Taxes
  Assumptions for the timing and amount of cash income tax payments(4)

2009 
A ctua l

4,388
1,855
1,886

2010  

Guidance

Up 2% to 7%
Flat to up 5%
Up 3% to 8%

8

~$150

$ 
$ 
$ 

$ 

(1)  Excludes stock-based compensation expense (recovery), integration and restructuring expenses, contract termination fees, adjustment for CRTC Part II fees decision,  

and settlement of pension obligations. 

(2)  In addition to Wireless, Cable Operations and Rogers Media PP&E expenditures, consolidated additions to PP&E includes expenditures related to billing system development  

and corporately owned real estate. 

(3)  Pre-tax free cash flow is defined as adjusted operating profit less PP&E expenditures and interest expense and is not a term defined under Canadian GAAP. 
(4)  Management currently expects that its 2011 cash income tax payments will not exceed the 2010 guidance and that it will not be fully cash taxable until 2012.

2.  SEGMENT REVIEW

W I R E L ESS

WIRELESS B USINESS 
Wireless is the largest Canadian wireless communications service 
provider, serving approximately 8.5 million retail voice and data 
subscribers at December 31, 2009, representing approximately 37% 
of Canadian wireless subscribers. Wireless operates a GSM/General 
Packet Radio Service (“GSM/GPRS”) network, with Enhanced Data 
for GSM Evolution (“EDGE”) technology which provides coverage 
to approximately 95% of Canada’s population.

Wireless  has  also  deployed  a  next  generation  wireless  data 
technology  called  UMTS/HSPA  (“Universal  Mobile  Telephone 
System/High-Speed  Packet  Access”)  in  markets  across  Canada 
representing approximately 85% of the population.

Wireless’ customers are able to access to their services across the U.S. 
and in most other parts of the world through roaming agreements 
with various other GSM and HSPA wireless operators. 

Wireless is the only national carrier in Canada operating on both 
the GSM and HSPA wireless technology standards.

WIRELESS REVENUE MIX
(%)

Equipment  6%

Data 20%

Prepaid Voice  4%

Postpaid Voice  70%

Wireless Products and Services 
Wireless  offers  wireless  voice,  data  and  messaging  services 
including  related  handsets  and  devices,  across  Canada.  Wireless 
voice services are available in either postpaid or prepaid payment 
options.  In  addition,  the  network  provides  customers  with   
advanced  high-speed  wireless  data  services,  including  mobile 
access to the Internet, wireless e-mail, digital picture and video 
transmission, mobile video, music and application downloading, 
video calling and two-way short messaging service (“SMS”). 

Wireless Distribution 
Wireless markets its products and services under both the Rogers 
Wireless  and  Fido  brands  through  an  extensive  nationwide 
distribution network of over 3,600 dealer and retail locations across 
Canada  (excluding  approximately  448  Rogers  Retail  locations, 
which is a segment of Cable), selling subscriptions to service plans, 
handsets and prepaid air time and thousands of additional locations 
selling prepaid cards. Wireless’ nationwide distribution network 
includes: an independent dealer network; Rogers Wireless and Fido 
stores  which  are  managed  by  Rogers  Retail;  major  retail  chains; 
and convenience stores. Wireless also offers many of its products  
and services through telemarketing and on the Rogers.com and 
Fido.ca  e-business  websites.  As  competition  intensifies  in  the 
Canadian  wireless  industry,  distribution  challenges  could  arise 
as  more  carriers  attempt  to  market  their  products  and  services 
through existing channels.

Wireless Networks 
Wireless  is  a  facilities-based  carrier  operating  its  wireless 
networks over a broad, national coverage area, much of which is 
interconnected by its own fibre-optic and microwave transmission 
infrastructure.  The  seamless,  integrated  nature  of  its  networks 
enables  subscribers  to  make  and  receive  calls  and  to  activate   
network  features  anywhere  in  Wireless’  coverage  area  and  in 
the coverage area of roaming partners as easily as if they were in  
their home area.

Wireless  operates  a  digital  wireless  GSM  network  in  the  1900 
megahertz  (“MHz”)  and  850  MHz  frequency  bands  across  its 
national footprint. The GSM network, which operates seamlessly 
between the two frequencies, provides integrated voice and high-
speed  packet  data  transmission  service  capabilities  and  utilizes   

24 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

GPRS  and  EDGE  technologies  for  wireless  data  transmission. 
Wireless’ UMTS/HSPA technology is deployed in 850 MHz and 1900 
MHz, and the network covers 85% of Canada’s population.

Wireless holds 25 MHz of contiguous spectrum across Canada in  
the 850 MHz frequency range and 60 MHz in the 1900 MHz frequency 
range  across  the  country,  with  the  exception  of  southwestern 
Ontario,  northern  Québec,  and  the  Yukon,  Northwest  and 
Nunavut territories, where Wireless holds 50 MHz in the 1900 MHz  
frequency range. 

In  addition,  Wireless  participated  in  the  AWS  spectrum  auction   
in  Canada  which  concluded  on  July  21,  2008.  Wireless  acquired 
20 MHz of AWS spectrum, which operates in the 1700/2100 MHz  
frequency  range,  across  all  13  provinces  and  territories  with   
winning  bids  that  totalled  approximately  $1.0  billion,  or 
approximately $1.67/MHz/pop.

Wireless  also  holds  certain  broadband  fixed  wireless  spectrum 
in  the  2300  MHz,  2500  MHz  and  3500  MHz  frequency  ranges.  In 
September 2005, Wireless, together with Bell Canada, announced 
the formation of an equally-owned joint venture called Inukshuk 
to construct a pan-Canadian wireless broadband network based 
on  the  evolving  World  Interoperability  for  Microwave  Access 
(“WiMAX”)  standards.  Both  companies  have  contributed  fixed 
wireless spectrum holdings to the joint venture, along with access 
to their respective cellular towers and network backhaul facilities. 
The fixed wireless network acts as a wholesale provider of capacity 
to  each  of  the  joint  venture  partners,  who  in  turn  market,  sell,  
support  and  bill  for  their  respective  service  offerings  over  the 
network.  During  2009,  Inukshuk  acquired  92  MHz  of  additional   
2.3  gigahertz  (“GHz”)  spectrum  in  the  provinces  of  Ontario  and 
Quebec for $80 million from Look Communications and converted 
the spectrum licence to a Broadband Radio Service (“BRS”) licence. 
Pursuant  to  government  policy,  one-third  of  this  spectrum  was 
returned to Industry Canada. 

In the third quarter of 2009 Rogers entered into a joint venture with 
Manitoba Telecom Services (“MTS”) for the purpose of building a 
joint HSPA 3G Wireless Network in the province of Manitoba. Once 
completed in 2010, this joint network will cover approximately 96% 
of the Manitoba population.

WIRELESS S TR ATEGY 
Wireless’ goal is to drive profitable subscriber and revenue growth 
within  the  Canadian  wireless  communications  industry,  and  its 
strategy is designed to maximize cash flow and return on invested 
capital. The key elements of its strategy are as follows:
•	 Enhancing	 its	 scale	 and	 competitive	 position	 in	 the	 Canadian	

wireless communications market; 

•	 Focusing	on	voice	and	data	services	that	are	attractive	to	youth,	
families, and small and medium-sized businesses to optimize its 
customer mix;

•	 Delivering	 on	 customer	 expectations	 by	 improving	 handset	  
reliability, network quality and customer service while reducing 
subscriber deactivations, or churn;

•	 Increasing	 revenue	 from	 existing	 customers	 by	 utilizing	  
analytical tools to target customers likely to purchase enhanced 
services such as voicemail, caller line ID, text messaging and wireless  
data services;

•	 Enhancing	 sales	 distribution	 channels	 to	 increase	 focus	 on	  

targeted customer segments;

•	 Maintaining	the	most	technologically	advanced,	high	quality	and	

pervasive wireless network possible; and

•	 Leveraging	relationships	across	the	Rogers	group	of	companies	
to provide bundled product and service offerings at attractive 
prices,  in  addition  to  implementing  cross-selling,  joint  sales   
distribution initiatives and infrastructure sharing initiatives.

WIRELESS POSTPAID 
MONTHLY ARPU
($)

WIRELESS POSTPAID 
MONTHLY CHURN
(%)

$72.21

$75.41

$73.93

1.15%

1.10%

1.06%

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

RECENT WIRELESS INDUSTRY TRENDS 
Focus on Customer Retention
The wireless communications industry’s current market penetration 
in  Canada  is  estimated  to  be  69%  of  the  population,  compared 
to approximately 93% in the U.S. and approximately 129% in the 
United  Kingdom,  and  Wireless  expects  the  Canadian  wireless 
industry to continue to grow by approximately 4 to 5 percentage 
points  of  penetration  each  year  for  the  next  several  years.  This 
deeper penetration drives a need for increased focus on customer 
satisfaction,  the  promotion  of  new  data  and  voice  services  and 
features, and customer retention generally. 

Demand for Sophisticated Data Applications   
The  ongoing  development  of  wireless  data  transmission 
technologies has led wireless device developers, such as handsets 
and  other  hand-held  devices,  to  develop  more  sophisticated 
handsets  and  other  smartphone  type  devices  with  increasingly 
advanced  capabilities,  including  access  to  e-mail  and  other 
corporate  information  technology  platforms,  news,  sports, 
financial  information  and  services,  shopping  services,  photos, 
music, applications, and streaming video clips, mobile television 
and  other  functions.  Wireless  believes  that  the  introduction   
of such new applications will drive continued growth of wireless 
data services. 

Increased Competition from Other Wireless Operators 
As fully described in the section of this MD&A entitled “Competition 
in  our  Businesses”,  Wireless  faces  increased  competition  from 
incumbent wireless operators as well as new entrants.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

25

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Migration to Next Generation Wireless Technology
The  ongoing  development  of  wireless  data  transmission 
technologies and the increased demand for sophisticated wireless 
services, especially data communications services, have led wireless 
providers to migrate towards the next generation of digital voice 
and  data  broadband  wireless  networks  such  as  HSPA.  These 
networks are intended to provide wireless communications with 
wireline  quality  sound,  far  higher  data  transmission  speeds  and 
streaming  video  capabilities.  These  networks  support  a  variety 
of increasingly advanced data applications, including broadband 
Internet  access,  multimedia  services  and  seamless  access  to 
corporate  information  systems,  including  desktop,  client  and 
server-based applications that can be accessed on a local, national 
or international basis.

Development of Additional Technologies
In  addition  to  the  two  main  technology  paths  of  the  mobile/
broadband wireless industry, namely GSM/HSPA and Code Division 
Multiple Access/Evolution Data Optimized (“CDMA/EVDO”), three 
other significant broadband wireless technologies are in the process 
of development: WiFi, WiMAX and Long-term Evolution (“LTE”). 
These  technologies  may  accelerate  the  widespread  adoption  of 
digital voice and broadband wireless data networks.

WiFi (the IEEE 802.11 industry standard) allows suitably equipped 
devices, such as laptop computers and personal digital assistants, 
to  connect  to  a  local  area  wireless  access  point.  These  access 
points  utilize  unlicenced  spectrum  and  the  wireless  connection 
is  only  effective  within  a  local  area  radius  of  approximately 
50-100 metres of the access point, and provide speeds similar to 
a  wired local area network (“LAN”) environment (most recently 
the version designated as 802.11n). As the technology is primarily 
designed for in-building wireless access, many access points must 
be deployed to cover the selected local geographic area, and must 
also be interconnected with a broadband network to supply the 
connectivity to the Internet. Future enhancements to the range of 
WiFi service and the networking of WiFi access points may provide 
additional opportunities for wireless operators or municipal WiFi 
network operators, each providing capacity and coverage under 
the appropriate circumstances.

LTE  is  the  worldwide  GSM  community’s  new  fourth  generation 
(“4G”)  broadband  wireless  technology  evolution  path,  which 
is currently in development. LTE is planned to be an all IP-based 
wireless  data  technology  based  on  a  new  modulation  scheme 
(orthogonal  frequency-division  multiplexing)  that  is  specifically 
designed to improve efficiency, lower costs, improve and expand 
the range of voice and data services available via mobile broadband 
wireless  networks,  make  use  of  new  spectrum  allocations,  and 
better integrate with other open technology standards. As a 4G 
technology, LTE is designed to build on and evolve the capabilities 
inherent in UMTS/HSPA, which is the world standard for mobile 
broadband wireless. LTE is fully backwards compatible with UMTS/

HSPA. LTE is designed to provide seamless voice and broadband 
data capabilities and data rates of at least 100 Mbps (or greater, 
dependent upon spectrum availability).

WiMAX (the IEEE 802.16 standard) is a relatively new 4G technology 
that  is  being  developed  to  enable  broadband  wireless  services 
over a wide area at a cost point to enable mass market adoption. 
By  contrast  with  WiFi,  WiMAX  is  a  cellular-like  technology  that 
operates  in  defined,  licenced  frequency  bands  and  is  thereby   
not  hampered  by  interference  from  other  applications  and 
services using the same frequencies. The technology is designed 
to provide similar coverage and capabilities to traditional cellular 
networks  (depending  upon  the  amount  of  spectrum  allocated   
and available). There are two main applications of WiMAX today: 
fixed  (point-to-point)  applications  for  backhaul  and  services 
to  homes  and  small  businesses  and  point-to-multipoint  mobile 
broadband  access.  WiMAX  is  still  an  early  stage,  data-focused 
technology with capabilities that have yet to fully match existing 
cellular technologies.

WIRELESS O PER ATING AND F INANCIAL R ESULTS
For purposes of this discussion, our Wireless segment revenue has 
been classified according to the following categories:
•	 Network	revenue,	which	includes	revenue	derived	from:	
	 •	  postpaid  (voice  and  data),  which  consists  of  revenues   
generated principally from monthly fees, airtime and long- 
distance charges, optional service charges, system access and 
government cost recovery fees, and roaming charges; and
	 •	  prepaid (voice and data), which consists of revenues generated 
principally from airtime, usage and long-distance charges. 
•	 Equipment	 sales,	 which	 consist	 of	 revenue	 generated	 from	  
the sale, generally at or below our cost, of hardware and access- 
ories to independent dealers, agents and retailers, and directly to  
subscribers  through  direct  fulfillment  by  Wireless’  customer   
service groups, websites and telesales, net of subsidies. 

Wireless’  operating  expenses  are  segregated  into  the  following 
categories for assessing business performance:
•	 Cost	of	equipment	sales,	representing	costs	related	to	equipment	

revenue;

•	 Sales	 and	 marketing	 expenses,	 consisting	 of	 costs	 to	 acquire	
new subscribers, such as advertising, commissions paid to third  
parties for new activations, remuneration and benefits to sales 
and marketing employees as well as direct overheads related to 
these activities; and

•	 Operating,  general  and  administrative  expenses,  consisting   
primarily  of  network  operating  expenses,  customer  care 
expenses,  retention  costs,  including  residual  commissions 
paid  to  distribution  channels,  Industry  Canada  licencing  fees   
associated  with  spectrum  utilization,  inter-carrier  payments   
to roaming partners and long-distance carriers, CRTC contribution 
levy and all other expenses incurred to operate the business on a  
day-to-day basis.

26 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Summarized Wireless Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue 

  Postpaid

  Prepaid

  Network revenue
  Equipment sales

Total operating revenue 

Operating expenses before the undernoted
  Cost of equipment sales
  Sales and marketing expenses
  Operating, general and administrative expenses

Adjusted operating profit(1)(2)
Stock-based compensation recovery (expense)(3)
Settlement of pension obligations(4)
Integration and restructuring expenses(5)

Operating profit(1)

Adjusted operating profit margin as % of network revenue(1)
Additions to PP&E(1)

2009

2008

%Chg

 $ 

5,948   $ 

5,558 

297 

285 

6,245 
409 

6,654 

 1,059 
630 

1,923 

5,843 
492 

6,335 

 1,005 
691 

1,833 

3,612 

3,529 

3,042 
– 
(3)

(33)

2,806 
5 
–

(14)

 $ 

3,006   $ 

2,797 

48.7%
 $865 

48.0%
 $929 

 7 

 4 

 7 
 (17)

 5 

 5 
(9)

 5 

 2 

 8 
n/m 
n/m 

 136 

 7 

 (7)

(1)  As defined. See the sections entitled “key Performance Indicators and Non-GAAP Measures” and “Supplementary Information: Non-GAAP Calculations”. 
(2)  Adjusted operating profit includes losses of $13 million and $14 million related to the Inukshuk wireless broadband initiative for 2009 and 2008, respectively.
(3)  See the section entitled “Stock-based Compensation”. 
(4)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(5)  For the year ended December 31, 2009, costs incurred relate to severances resulting from the targeted restructuring of our employee base to combine the Cable and Wireless businesses into a  
communications organization and to severances and restructuring expenses related to the outsourcing of certain information technology functions. For the year ended December 31, 2008,  
costs incurred relate to severances resulting from the restructuring of our employee base to improve our cost structure in light of the declining economic conditions.

Wireless Operating Highlights for the Year Ended   
December 31, 20 09   
•	 Network	revenue	increased	by	7%	to	$6,245	million	in	2009	from	

$5,843 million in 2008.

•	 Strong	 subscriber	 grow th	 continued	 in	 2009,	 with	 net	  
additions of 552,000, of which approximately 95% were postpaid  
subscribers.

•	 Postpaid	subscriber	monthly	churn	was	1.06%	in	2009,	compared	

to 1.10% in 2008.

•	 Postpaid	monthly	average	revenue	per	user	(“ARPU”)	decreased	
2.0% from 2008 to $73.93, reflecting the impact of competitive 
intensity and declines in roaming and out-of-plan usage revenues 
as customers reduce travel and adjust their wireless usage during 
the economic recession, which offset the significant growth in 
wireless data revenue.

•	 Revenues	from	wireless	data	services	grew	approximately	44%	
year-over-year  to  $1,366  million  in  2009  from  $946  million  in 
2008, and represented approximately 22% of network revenue  
compared to 16% in 2008.

•	 Wireless	activated	approximately	1,450,000	smartphone	devices	
during the year, predominantly iPhone, BlackBerry and Android 
devices.  Approximately  45%  of  these  activations  were  for   
subscribers new to Wireless and 55% being for existing Wireless 
subscribers  who  upgraded  to  smartphones  and  committed   
to  new  term  contracts.  Subscribers  with  smartphones  now   
represent approximately 31% of the overall postpaid subscriber 
base, up from 19% from last year, and generate average ARPU 
nearly twice that of voice only subscribers.

•	 Wireless	 launched	 the	 next	 generation	 Apple	 iPhone	 3GS	 in	
Canada  which  offers  speeds  up  to  two  times  faster  than  the 
previous iPhone 3G with download speeds of up to 7.2 Mbps. 
Wireless also launched the first two Android operating system 
powered smartphones in Canada featuring built-in integration 
with  many  of  Google’s  leading  mobile  services  including  the 
Android  Market,  which  features  thousands  of  downloadable 
mobile applications.

•	 Wireless	announced	the	commercial	availability	of	Rogers’ next 
generation high-speed HSPA+ network to approximately 85% of 
Canadians across major Canadian cities, with maximum speeds of 
up to 21 Mbps.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

27

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Summarized Wireless Subscriber Results

Years ended December 31, 
(Subscriber statistics in thousands, except ARPU, churn and usage) 

Postpaid

  Gross additions(1)
  Net additions
  Total postpaid retail subscribers
  Average monthly revenue per user (“ARPU”)(2)
  Average monthly minutes of usage

  Monthly churn

Prepaid 
  Gross additions
  Net additions
  Total prepaid retail subscribers
  ARPU(2)
  Average monthly minutes of usage
  Monthly churn

Total Postpaid and Prepaid 
  Gross additions
  Net additions
  Total postpaid and prepaid retail subscribers
  Monthly churn

Blended ARPU(2)
Blended average monthly minutes of usage

2009

2008

Chg

1,377 
528 
6,979 
73.93   $ 
 585 

1,341 
537 
6,451 
75.41   $ 
 589 

36 
(9)
528 
(1.48)
 (4)

1.06%

1.10%

 (0.04%)

 582 
 24 
1,515 
16.73   $ 
 121 
3.15%

 632 
 67 
 1,491 
16.65   $ 
 131 
3.31%

 (50)
 (43)
 24 
0.08 
 (10)
 (0.16%)

 $ 

 $ 

 1,959 
 552 
8,494 
1.44%

 1,973 
 604 
7,942 
1.51%

 (14)
 (52)
 552 
 (0.07%)

 $ 

63.59   $ 

64.34   $ 

(0.75)

 500 

 502 

 (2)

(1)  During the third quarter of 2008, an adjustment associated with laptop wireless data card (“data card”) subscribers resulted in the addition of approximately 11,000 subscribers to  

Wireless’ postpaid subscriber base. This adjustment is included in gross additions for the year ended December 31, 2008. Beginning in the third quarter of 2008, data cards are included  
in the gross additions for postpaid subscribers.

(2)  As defined. See the section entitled “key Performance Indicators and Non-GAAP Measures”. As calculated in the “Supplementary Information: Non-GAAP Calculations” section.

Wireless Subscribers and Network Revenue
The  year-over-year  decrease  in  subscriber  additions  primarily 
reflects  slower  overall  market  growth,  increased  competitive 
intensity in certain segments of the market, and the unusually high 
number of additions during the second half of 2008 following the 
Canadian iPhone launch.

The  increase  in  network  revenue  in  2009  compared  to  2008  was 
driven  predominantly  by  the  continued  growth  of  Wireless’ 
postpaid subscriber base and the year-over-year growth of wireless 
data.  Year-over-year,  blended  ARPU  declined  by  1.2%,  which 
reflects the impact of declines in roaming and out-of-plan usage 
revenues as customers curtailed travel and adjusted their wireless 

WIRELESS POSTPAID AND 
PREPAID SUBSCRIBERS
(In thousands)

5,914

1,424

6,451

1,491

6,979

1,515

LIFE-TIME REVENUE 
PER SUBSCRIBER

WIRELESS NETWORK 
REVENUE
(In millions of dollars)

WIRELESS DATA 
REVENUE
(In millions of dollars)

$3,824

$4,261

$4,416

$5,154

$5,843

$6,245

$683

$946

$1,366

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

2007
2007

200 8
2008

2009
2009

Postpaid

Prepaid

28 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

usage during the economic recession. These reductions in roaming 
and out-of-plan usage caused a decline in the voice component 
of postpaid ARPU compared to 2008, which was to a large degree 
offset by the significant growth in wireless data. 

Wireless’  success  in  the  continued  year-over-year  reduction  of 
postpaid churn reflects targeted customer retention activities and 
continued enhancements in network coverage and quality.

During  2009,  wireless  data  revenue  increased  by  approximately   
44%  over  2008,  to  $1,366  million.  This  growth  in  wireless  data   
revenue  reflects  the  continued  penetration  and  growing  usage 
of smartphone and wireless laptop devices which are driving the 
use  of  text  messaging  and  e-mail,  wireless  Internet  access,  and 
other wireless data applications and services. In 2009, data revenue  
represented  approximately  22%  of  total  network  revenue,   
compared to 16% in 2008. 

DATA REVENUE PERCENT 
OF BLENDED ARPU
(%)

SMARTPHONES AS A PERCENT 
OF POSTPAID SUBSCRIBERS
(%)

13.6%

16.4%

21.9%

19.0%

31.0%

Wireless activated approximately 1,450,000 smartphone devices, 
predominately iPhone 3G, BlackBerry and Android devices, during 
2009.  Subscribers  with  smartphones  represented  approximately 
31%  of  the  overall  postpaid  subscriber  base  as  at  December  31, 
2009, compared to 19% as at December 31, 2008. These subscribers 
have committed to new multi-year term contracts and, in a majority 
of cases, attached both voice and monthly data packages which 
generate considerably above average ARPU.

Wireless Equipment Sales 
The  year-over-year  decrease  in  revenue  from  equipment  sales, 
including activation fees and net of equipment subsidies, in 2009 
versus  2008  reflects  an  overall  increased  mix  to  higher  subsidy 
smartphone devices, including the incremental subsidy required 
with the iPhone 3GS launch in June 2009.

2007
2007

2008
2008

2009
2009

2008
2008

2009
2009

Wireless Operating Expenses

Years ended December 31, 
(In millions of dollars) 

Operating expenses

  Cost of equipment sales
  Sales and marketing expenses
  Operating, general and administrative expenses

Operating expenses before the undernoted
Stock-based compensation expense (recovery)(1)
Settlement of pension obligations(2)
Integration and restructuring expenses(3)

Total operating expenses  

2009

2008

%Chg

 $ 

1,059   $ 
630 
1,923 

 3,612 
– 
3 

33 

1,005 
691 
1,833 

 3,529 
(5)
– 

14 

 $ 

3,648   $ 

3,538 

 5 
(9)
 5 

 2 
n/m 
n/m 

 136 

 3 

(1)  See the section entitled “Stock-based Compensation”. 
(2)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(3)  For the year ended December 31, 2009, costs incurred relate to severances resulting from the targeted restructuring of our employee base to combine the Cable and Wireless businesses into a  
communications organization and to severances and restructuring expenses related to the outsourcing of certain information technology functions. For the year ended December 31, 2008,  
costs incurred relate to severances resulting for the restructuring of our employee base to improve our cost structure in light of the declining economic conditions.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

29

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The increase in cost of equipment sales for 2009, compared to 2008, 
was primarily the result of the higher mix of smartphone sales.

The year-over-year decrease in sales and marketing expenses for 
2009, compared to 2008, was driven by cost containment initiatives. 

The year-over-year increase in operating, general and administrative 
expenses for 2009, compared to 2008, excluding retention spending 
discussed below, were partially driven by growth in the Wireless 
subscriber base. In addition, increases in information technology 
and  customer  care  as  a  result  of  the  complexity  of  supporting   
more  sophisticated  devices  and  services  were  predominately   
offset by savings related to operating and scale efficiencies across 
various functions.

Total retention spending, including subsidies on handset upgrades, 
was  $588  million  in  2009,  compared  to  $536  million  in  2008.  The 
retention spending for 2009 increased compared to 2008 as a result 
of higher upgrade activity and an increase in the mix of upgrades 
more heavily towards smartphone devices by existing subscribers 
during 2009.

Wireless Adjusted   
Operating Profit
The  8%  year-over-year  increase 
in adjusted operating profit and 
the  48.7%  adjusted  operating 
profit  margin  on  net work 
r e v e n u e  
( w h i c h   e x c l u d e s 
equipment  sales  revenue)  for 
20 09  primarily  reflec ts  the 
increase  in  network  revenue 
and  the  decrease  in  sales  
a n d   m a r ke t i n g   e x p e n s e s 
discussed above.

Wireless Additions to 
Property, Plant and Equipment
Wireless  additions  to  PP&E  
are classified into the following 
categories:

WIRELESS ADJUSTED 
OPERATING PROFIT
(In millions of dollars)

$2,589

$2,806

$3,042

2007
2007

200 8
2008

2009
2009

2009

2008

%Chg

 $ 

345   $ 
239 
152 

129 

 $ 

865   $ 

315 
200 
262 

152 

929 

 10 
 20 
 (42)

 (15)

 (7)

WIRELESS ADDITIONS TO PP&E
(%)

Other 15%

HSPA  40%

Network 45%

Years ended December 31, 
(In millions of dollars) 

Additions to PP&E

  High-Speed Packet Access (“HSPA”) 
  Network - capacity
  Network - other

Information technology and other

Total additions to PP&E 

Additions to Wireless PP&E for 2009 reflect spending on network 
capacity, such as radio channel additions and network enhancing 
features. Additions to PP&E associated with the deployment of our 
HSPA network were mainly for the continued roll-out to various 
markets  across  Canada  along  with  upgrades  to  the  network  to 
enable  higher  throughput  speeds.  Other  network-related  PP&E 
additions included national site build activities, test and monitoring 
equipment, network sectorization work, operating support system 
activities, investments in network reliability and renewal initiatives, 
infrastructure upgrades, and new product platforms. Information 
technology and other wireless specific system initiatives included 
billing and back-office system upgrades, and other facilities and 
equipment spending.  

HSPA spending increased year-over-year due to the expansion of 21 
Mbps speeds in major urban centres. Capacity spending increased 
over the same period in the prior year due to the acquisition of 
IP transmission interfaces and augmentation to the radio access 
network to meet demand for migrations from GSM to HSPA due 
to a faster adoption of 3G devices. Offsetting these increases from 
the  corresponding  period  of  the  prior  year  was  lower  spending 
on  enhancements  to  services  and  capabilities  included  in  other 
network additions due to lower site build activity.

30 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

C A B L E

C ABLE’S BUSINESS 
Cable is one of Canada’s largest providers of cable television, cable 
telephony and high-speed Internet access, and is also a facilities-
based telecommunications alternative to the traditional telephone 
companies. Its business consists of the following three segments:  

The Cable Operations segment has 2.3 million television subscribers 
at  December  31,  2009,  representing  approximately  30%  of  all 
television subscribers in Canada. At December 31, 2009, it provided 
digital cable services to approximately 1.7 million of its television 
subscribers  and  high-speed  Internet  service  to  approximately 
1.6  million  residential  subscribers.  It  provides  local  telephone 
and long-distance services under the Rogers Home Phone brand  
to  residential  customers  with  both  voice- over- cable  and   
circuit-switched  technologies  with  1.1  million  subscriber  lines  at 
December 31, 2009.

The RBS segment of Cable offers local and long-distance telephone, 
enhanced  voice  and  data  services,  and  IP  access  to  medium  and 
large  Canadian  businesses  and  governments,  as  well  as  making 
some  of  these  offerings  available  on  a  wholesale  basis  to  other 
telecommunications providers. At December 31, 2009, there were 
169,000 local line equivalents and 36,000 broadband data circuits 
in service. Cable is increasingly focusing its business segment sales 
efforts within its traditional cable television footprint, where it is 
able to provide and serve customers with voice and data telephony 
services provided over its own infrastructure.

The Rogers Retail segment operates a retail distribution chain with 
448 stores at December 31, 2009, many of which provide customers 
with the ability to purchase any of Rogers’ primary services (cable 
television,  Internet,  cable  telephony  and  wireless),  to  pay  their 
Rogers bills, and to pick up or return Rogers digital and Internet 
equipment.  The  segment  also  offers  digital  video  disc  (“DVD”) 
and video game sales and rentals through Canada’s second largest 
chain of video rental stores. 

Cable’s Products and Services 
Cable has highly-clustered and technologically advanced broadband 
networks  in  Ontario,  New  Brunswick  and  Newfoundland.  Its 
Ontario cable systems, which encompass approximately 90% of its 
2.3 million television subscribers, are concentrated in and around 
three  principal  clusters:  (i)  the  Greater  Toronto  Area,  Canada’s 
largest metropolitan centre; (ii) Ottawa, the national capital city 
of Canada; and (iii) the Guelph to London corridor in southwestern 
Ontario.  The  New  Brunswick  and  Newfoundland  and  Labrador 
cable systems in Atlantic Canada comprise the balance of its cable 
systems and subscribers.

CABLE REVENUE MIX
(%)

Internet  20%

Home Phone  13%

Business Solutions  12%

Retail  10%

Core Cable  45%

Through  its  technologically  advanced  broadband  networks,   
Cable  offers  a  diverse  range  of  services,  including  analog   
and digital cable, residential Internet services and voice-over-cable 
telephony services.

As at December 31, 2009, more than 88% of Cable’s overall network 
and 99% of its network in Ontario had been upgraded to transmit 
860  MHz  of  bandwidth.  With  approximately  99%  of  Cable’s 
network offering digital cable services, it has a richly featured and 
highly-competitive video offering, which includes high-definition 
television (“HDTV”), on-demand programming including movies, 
television series and events available on a per purchase basis or 
in  some  cases  on  a  subscription  basis,  personal  video  recorders 
(“PVR”), time-shifted programming, as well as a significant line-up 
of digital specialty, multicultural and sports programming. 

Cable’s  Internet  services  are  available  to  approximately  99%  of 
homes passed by its network. Cable’s high-speed Internet has been 
found to have the fastest and most reliable speeds supported by 
independent third-party research comparing average download 
speeds  to  the  equivalent  speeds  of  the  incumbent  telephone 
provider’s DSL internet access service. Cable offers multiple tiers of 
Internet services, which are differentiated principally by bandwidth 
capabilities and monthly usage allowances.

Cable’s  voice-over-cable  telephony  services  were  introduced  in   
July 2005 and have grown both in the number of subscribers and 
in the size of the geographic area where the service is available. 
Cable offers packages that include from one to six calling features 
and  competitive  unlimited  or  pay-by-the-minute  long-distance   
plans. Rogers Home Phone customers receive free long-distance 
calling  to  other  Rogers  Wireless,  Rogers  Home  Phone  and  Fido   
customers.  At  December  31,  2009,  Cable’s  voice-over-cable 
telephony services were available to approximately 99% of homes 
passed by its network. 

Cable  offers  multi-product  bundles  at  discounted  rates,  which 
allow customers to choose from among a range of Rogers’ cable, 
Internet,  voice-over-cable  telephony  and  wireless  products   
and  services,  subject  to,  in  most  cases,  minimum  purchase  and   
term commitments.

Cable’s  RBS  segment  offers  local  and  long-distance  services, 
enhanced voice and data services, and IP application solutions to 
businesses, government agencies and telecom wholesalers in many 
markets across Canada on both an on-net and resold basis. Cable 
has increasingly refocused its marketing and sales to concentrate 
more on developing offerings that utilize its own facilities within 
its traditional cable television serving areas.

Cable sells and services Rogers branded products and also offers 
DVD and video game sales and rentals through Rogers Retail.

Cable’s Distribution 
In addition to the Rogers Retail stores, Cable markets its services 
through an extensive network of third party retail locations across 
its  network  footprint.  Rogers  Retail  provides  customers  with  a 
single  direct  retail  channel  featuring  all  of  Rogers’  wireless  and 
cable products and services. In addition to its own and third party 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

31

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

retail locations, Cable markets its services and products through 
a variety of additional channels, including call centres, outbound 
telemarketing, field agents, direct mail, television advertising, its 
own direct sales force, exclusive and non-exclusive agents, as well 
as through business associations. Cable also offers products and 
services and customer service via our e-business website, rogers.
com. The information contained in or connected to our website is 
not a part of and not incorporated into this MD&A.

Cable’s Networks 
Cable’s  networks  in  Ontario  and  New  Brunswick,  with  few 
exceptions,  are  interconnected  to  regional  head-ends,  where 
analog and digital channel line-ups are assembled for distribution 
to customers and Internet traffic is aggregated and routed to and 
from  customers,  by  inter-city  fibre-optic  rings.  The  fibre-optic 
interconnections allow the majority of its cable systems to function 
as  a  single  cable  network.  Cable’s  two  regional  head-ends  in 
Toronto, Ontario and Moncton, New Brunswick provide the source 
for most television signals used across our cable systems.

Cable’s technology architecture is based on a three-tiered structure 
of primary hubs, optical nodes and co-axial distribution. The primary 
hubs, located in each service region, are connected by an inter-city 
fibre-optic  network  carrying  television,  Internet,  network  control 
and monitoring and administrative traffic. The fibre-optic network 
is generally configured in rings that allow signals to flow in and out 
of  each  primary  hub,  or  head-end,  through  two  paths,  providing 
protection from a fibre cut or other disruption. These high-capacity 
fibre-optic networks deliver high performance and reliability and 
generally have capacity for future growth in the form of dark fibres 
and unused optical wavelengths. Approximately 99% of the homes 
passed by Cable’s network are fed from primary hubs, or head-ends, 
which serve on average 90,000 homes each. The remaining 1% of 
the homes passed by the network are in smaller more rural systems 
mostly  in  New  Brunswick  and  Newfoundland  that  are  served  by 
smaller non-fibre connected hubs.

Optical  fibre  joins  the  primary  hub  to  the  optical  nodes  in  the 
cable  distribution  plant.  Final  distribution  to  subscriber  homes 
from optical nodes uses high bandwidth co-axial cable with two-
way  amplifiers  to  support  on-demand  television  and  Internet 
service. Co-axial cable capacity has been increased repeatedly by 
introducing more advanced amplifier technologies. Co-axial cable 
is  a  cost-effective,  high  bandwidth  and  widely  deployed  means 
of  carrying  two-way  digital  television,  broadband  Internet  and 
telephony services to residential subscribers.

Groups of on average 430 homes are served from each optical node 
in a cable architecture commonly referred to as fibre-to-the-feeder 
(“FTTF”). The FTTF plant provides bandwidth up to 860 MHz, which 
includes 37 MHz of bandwidth used for “upstream” transmission 
from the subscribers’ premises to the primary hub. As additional 
downstream and/or upstream capacity is required, the number of 
homes served by each optical node is reduced in an engineering 
practice referred to as node-splitting. Fibre cable has been placed to 
permit a continuous reduction of the average node size by installing 
additional optical transceiver modules and optical transmitters and 
return receivers in the head-ends and primary hubs.

Cable  believes  that  the  860  MHz  FTTF  architecture  provides 
sufficient  bandwidth  to  provide  for  television,  data,  telephony 

32 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

and other future services, high picture quality, advanced two-way 
capability and network reliability. This architecture also allows for 
the introduction of bandwidth optimization technologies, such as 
switched digital video (“SDV”) and MPEG4, and offers the ability to 
continue to expand service offerings on the existing infrastructure. 
SDV has been successfully deployed in head-ends serving over 99% 
of Ontario homes. In addition, Cable’s clustered network of cable 
systems served by regional head-ends facilitates its ability to rapidly 
introduce new services to large areas of subscribers simultaneously. 
In new construction projects in major urban areas, Cable is now 
deploying a cable network architecture commonly referred to as 
fibre-to-the-curb  (“FTTC”).  This  architecture  provides  improved 
reliability and reduced maintenance due to fewer active network 
devices being deployed. 

Cable’s  voice-over-cable  telephony  services  are  offered  over   
an  advanced  broadband  IP  multimedia  network  layer  deployed 
across  its  cable  service  areas.  This  network  platform  provides   
for  a  scalable  primary  line  quality  digital  voice-over-cable   
telephony  service  utilizing  Packet  Cable  and  Data  Over  Cable 
Service  Interface  Specification  (“DOCSIS”)  standards,  including 
network redundancy as well as multi-hour network and customer 
premises backup powering. 

To serve telephony customers on circuit-switched platforms, Cable 
co-locates its equipment in the switch centres of the incumbent 
local phone companies (“ILECs”). At December 31, 2009, Cable was 
active in 179 co-locations in 63 municipalities in five of Canada’s 
most  populous  metropolitan  areas  in  and  around  Vancouver, 
Calgary, Toronto, Ottawa and Montreal. Many of these co-locations 
are connected to its local switches by metro area fibre networks 
(“MANs”). Cable also operates a North American transcontinental 
fibre-optic  network  extending  over  21,000  route  kilometres 
providing  a  significant  North  American  geographic  footprint 
connecting Canada’s largest markets while also reaching key U.S. 
markets  for  the  exchange  of  data  and  voice  traffic,  also  known 
as  peering.  In  Canada,  the  network  extends  from  Vancouver 
in the west to St. John’s in the east. The assets include local and 
regional fibre, transmission electronics and systems, hubs, points of 
presence (“POPs”), ILEC co-locations and switching infrastructure. 
Cable’s  network  extends  into  the  U.S.  from  Vancouver  south  to 
Seattle in the west, from the Manitoba-Minnesota border, through 
Minneapolis,  Milwaukee  and 
Chicago  in  the  mid-west  and 
from  Toronto  through  Buffalo 
and  Montreal  through  Albany 
to  New  York  City  in  the  east. 
Cable  has  connected  its  North 
American network with Europe 
through  international  gateway 
switches  in  New  York  City  and 
London, England. 

CABLE TOTAL REVENUE
(In millions of dollars)

$3,948

$3,558

$3,809

Where  Cable  does  not  have  its 
own local facilities directly to a  
business  customer’s  premises, 
Cable provides its local services 
through a hybrid carrier strategy 
utilizing  unbundled  local  loops  
of the ILECs. Cable has deployed 
its  own  scalable  switching  and 

2007
2007

200 8
2008

2009
2009

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

intelligent services infrastructure while using connections between 
its co-located equipment and customer premises, provided largely 
by other carriers.

C ABLE’S S TR ATEGY 
Cable  seeks  to  maximize  subscribers,  revenue,  operating  profit, 
and  return  on  invested  capital  by  leveraging  its  technologically 
advanced cable network to meet the information, entertainment 
and  communications  needs  of  its  residential  and  small  business 
customers, from basic cable television to advanced two-way cable 
services, including digital cable, pay-per-view (“PPV”), video-on-
demand  (“VOD”),  subscription  video-on-demand  (“SVOD”),  PVR 
and HDTV, Internet access, voice-over-cable telephony service, as 
well as the continued expansion of its services into the business 
telecom  and  data  networking  market.  The  key  elements  of  the 
strategy are as follows:
•	 Clustering	 of	 interconnected	 cable	 systems	 in	 and	 around	  

metropolitan areas; 

•	 Offering	a	wide	selection	of	products	and	services;	
•	 Maintaining	technologically	advanced	cable	networks;	
•	 Continuing	 to	 focus	 on	 increased	 quality	 and	 reliability	 of	  

service, and customer satisfaction;

•	 Tailoring	 services	 to	 the	 changing	 demographic	 of	 the	 Cable	
customer base, including expansion of products directly serving 
several multicultural communities;

•	 Continuing	 to	 enhance	 and	 evolve	 product	 features,	 includ-

ing expanding available TV content, including HDTV and VOD  
selection,  faster  tiers  of  Internet  service  and  new  telephony   
service offerings;

•	 Expanding	the	availability	of	high-quality	digital	primary	line	
voice-over-cable telephony service into most of the markets in its 
cable service areas; and

•	 Further focusing on the business and international carrier market. 

RECENT C ABLE I NDUSTRY T RENDS 
Investment in Improved Cable Television Networks and 
Expanded Service Offerings
In recent years, North American cable television companies have 
made substantial investments in the installation of fibre-optic cable 
and electronics in their respective networks and in the development 
of Internet, digital cable and voice-over-cable telephony services. 
These  investments  have  enabled  cable  television  companies  to   
offer  expanded  packages  of  digital  cable  television  services, 
including  VOD  and  SVOD,  pay  television  packages,  PVR,  HDTV 
programming, multiple increasingly fast tiers of Internet services, 
and telephony services.

Increased Competition from Alternative Broadcasting 
Distribution Undertakings
As fully described in the section of this MD&A entitled “Competition 
in our Businesses”, Canadian cable television systems generally face 
legal and illegal competition from several alternative multi-channel 
broadcasting distribution systems. 

In  the  enterprise  market,  there  is  a  continuing  shift  to  IP-based 
services, in particular from asynchronous transfer mode (“ATM”) 
and frame relay (two common data networking technologies) to IP 
delivered through virtual private networking (“VPN”) services. This 
transition results in lower costs for both users and carriers. 

Increasing Availability of Online Access to Cable T V Content
Cable and content providers in the U.S. and Canada have begun to 
create platforms and portals which allow online access to certain 
television  content  via  broadband  Internet  connections  instead 
of traditional cable television access. These platforms, including 
one  launched  in  late  2009  by  Cable  called  Rogers  On  Demand 
Online, generally provide features which control and limit access 
to  content  which  is  subscribed  to  at  the  user’s  residence.  The 
launch and development of these online content platforms are in 
the early stages and are subject to ongoing discussions between 
content providers and cable companies with respect to how access 
to  televised  and  on-demand  content  is  granted,  controlled  and 
monetized.  It  is  unclear  today  whether  such  platforms  will  be 
complimentary or competitive to Cable’s business over time. 

Facilities-Based Telephony Services Competitors 
Competition  has  remained  intense  for  a  number  of  years  in  the 
long-distance  telephony  service  markets  with  the  average  price 
per minute continuing to decline year-over-year. Competition in 
the local telephone market also continues to be intense between 
Cable, ILECs and various VoIP providers. 

C ABLE O PER ATING AND F INANCIAL R ESULTS
For  purposes  of  this  discussion,  revenue  has  been  classified 
according to the following categories:
•	 Cable,	which	includes	revenue	derived	from:	
  •	  analog cable service, consisting of basic cable service fees plus 
extended basic (or tier) service fees, and access fees for use of 
channel capacity by third and related parties; and

  •	  digital cable service revenue, consisting of digital channel ser-
vice fees, including premium and specialty service subscription 
fees, PPV service fees, VOD service fees, and revenue earned 
on the sale and rental of digital cable set-top terminals;

•	 Internet,	 which	 includes	 monthly	 and	 additional	 use	 service	  
revenues  from  residential  and  small  business  Internet  access   
service and modem sale and rental fees; 

•	 Rogers	Home	Phone,	which	includes	revenues	from	residential	
and small business local telephony service, calling features such 
as voice mail and call-waiting, and long-distance;

•	 RBS,	which	includes	local	and	long-distance	revenues,	enhanced	
voice and data services revenue from enterprise and government 
customers, as well as the sale of these offerings on a wholesale 
basis to other telecommunications carriers; and

•	 Rogers	Retail,	which	includes	commissions	earned	while	acting	as	
an agent to sell other Rogers’ services, such as wireless, Internet, 
digital cable and cable telephony, as well as the sale and rental 
of DVDs and video games and confectionary sales.

Grow th of Internet Protocol-Based Services
The  availability  of  television  shows  and  movies  streaming  over 
the  Internet  has  become  a  direct  competitor  to  Canadian  cable 
television  systems.  Voice-over-Internet  Protocol  (“VoIP”)  local 
services are being provided by non-facilities-based providers, such 
as  Vonage,  who  market  VoIP  local  services  to  the  subscribers  of 
ILEC, cable and other companies’ high-speed Internet services.

Operating expenses are segregated into the following categories 
for assessing business performance:
•	 Sales	 and	 marketing	 expenses,	 which	 include	 sales	 and	  
retention-related advertising and customer communications as 
well as other customer acquisition costs, such as sales support 
and commissions as well as costs of operating, advertising and 
promoting the Rogers Retail chain;

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

33

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

•	 Operating,	general	and	administrative	expenses,	which	include	
all other expenses incurred to operate the business on a day-to-
day basis and to service subscriber relationships, including:

  •	  the  monthly  contracted  payments  for  the  acquisition  of 
programming  paid  directly  to  the  programming  suppliers,   
copyright  collectives  and  the  Canadian  Programming 
Production Funds;

  •	  Internet interconnectivity and usage charges and the cost of 

operating Cable’s Internet service;

  •	  intercarrier payments for interconnect to the local access and 
long-distance  carriers  related  to  cable  and  circuit-switched 
telephony service;

  •	  technical  service  expenses,  which  include  the  costs  of   

operating and maintaining cable networks as well as certain 
customer service activities, such as installations and repair;
  •	  customer  care  expenses,  which  include  the  costs  associated 

with customer order-taking and billing inquiries;

  •	  community television expenses, which consist of the costs to 
operate a series of local community-based television stations 
per regulatory requirements in Cable’s licenced systems;

  •	 other	general	and	administrative	expenses;	and
  •	  expenses related to the corporate management of the Rogers 

Retail stores; 

•	 Cost	 of	 Rogers	 Retail	 sales,	 which	 is	 composed	 of	 store	  
merchandise and depreciation related to the acquisition of DVD 
and game rental assets.

In the cable industry in Canada, the demand for services, particularly 
Internet, digital television and cable telephony services, continues 
to grow and the variable costs associated with this growth, such 
as commissions for subscriber activations, as well as the fixed costs 
of acquiring new subscribers, are significant. As such, fluctuations 
in the number of activations of new subscribers from period-to-
period result in fluctuations in sales, marketing and field services 
expenses.

OPER ATING HIGHLIGHTS FOR THE YEAR ENDED   
DECEMBER 31, 20 09
•	 Grew cable telephony lines by 97,000, high-speed Internet sub-
scribers by 48,000, and digital cable households by 114,000, while 
television subscribers declined by 24,000 in the year.

Summarized Cable Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

  Cable Operations(2)
  RBS
  Rogers Retail

Intercompany eliminations

Total operating revenue 

Adjusted operating profit (loss) before the undernoted
  Cable Operations(2)
  RBS

  Rogers Retail

Adjusted operating profit(3)
Stock-based compensation recovery(4)
Settlement of pension obligations(5)
Integration and restructuring expenses(6)
Adjustment for CRTC Part II fees decision(7)

Operating profit(3) 

Adjusted operating profit (loss) margin(3)
  Cable Operations(2)
  RBS
  Rogers Retail
Additions to PP&E(3)
  Cable Operations(2)
  RBS

  Rogers Retail

Total additions to PP&E

2009

2008 (1)

%Chg

 7 
 (4)
 (4)

 133 

 4 

 11 
 (41)

 n/m 

 7 
 (63)
 n/m 
 130 

 n/m 

 9 

 $ 

3,074   $ 
503 
399 

(28)

2,878 
526 
417 

(12)

3,948 

3,809 

1,298 
35 

(9)

 1,324 
12 
(11)
(46)

46 

1,171 
59 

3 

 1,233 
32 
– 
(20)

(25)

 $ 

1,325   $ 

1,220 

42.2%
7.0%
 (2.3%)

 40.7% 
 11.2% 
 0.7% 

 $ 

642   $ 
37 

14 

 $ 

693   $ 

829 
36 

21 

886 

 (23)
 3 

(33)

 (22)

(1)  The operating results of Aurora Cable are included in Cable’s results of operations from the date of acquisition on June 12, 2008.
(2)  Cable Operations segment includes Core Cable services, Internet services and Rogers Home Phone services.
(3)  As defined. See the sections entitled “key Performance Indicators and Non-GAAP Measures” and “Supplementary Information: Non-GAAP Calculations”. 
(4)  See the section entitled “Stock-based Compensation”.
(5)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(6)  For the year ended December 31, 2009, costs incurred relate to combining the Cable and Wireless businesses into a communications organization and to severances and restructuring expenses  
related to the outsourcing of certain information technology functions, the integration of Futureway Communications Inc. (“Futureway”) and Aurora Cable TV Limited (“Aurora Cable”); and  
the closure of certain Rogers Retail stores. For the year ended December 31, 2008, costs incurred relate to severances resulting from the restructuring of our employee base to improve our cost  
structure in light of the declining economic conditions, the integration of Call-Net, Futureway and Aurora Cable, the restructuring of RBS, and the closure of certain Rogers Retail stores.

(7)  Relates to an adjustment for CRTC Part II fees related to prior periods. See the section entitled “Government Regulation and Regulatory Developments”.

34 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

•	 Cable’s	Internet	subscriber	base	continued	to	grow	during	the	
year and penetration is approximately 45% of the homes passed 
by our cable networks and 71% of our television subscriber base. 
In addition, digital penetration now represents approximately 
72% of television households. 

•	 HDTV	digital	cable	subscribers	increased	26%	from	December	31,	

2008 to December 31, 2009, to 715,000.

•	 Expanded	the	availability	of	our	residential	telephony	service	
to approximately 26% of homes passed by our cable networks. 
Cable  ended  the  year  with  937,000  residential  voice-over-
cable  telephony  lines,  which  brings  the  total  penetration  of   
cable  telephony  lines  to  41%  of  television  subscribers  at   
December 31, 2009, up from 36% in the prior year.

•	 Independent	research	firm	comScore	Inc.	found	Rogers	Hi-Speed	
Internet  to  have  the  fastest  and  most  reliable  Internet  access 
speeds for Ontario customers. The results, which were based on 
over 300,000 network speed tests conducted over a three month 
period in mid-2009, showed that the Rogers Hi-Speed Internet 
product  delivers  the  faster  and  more  reliable  Internet  speeds 
when compared to Cable’s primary DSL competitor. 

•	 Cable	 launched	 DOCSIS	 3.0	 high-speed	 Internet	 service,	  
including two new 25 Mbps and 50 Mbps tiers, the fastest resi-
dential Internet access service available in our Cable territory. As 
part of the DOCSIS 3.0 launch, Rogers introduced the first DOCSIS 
3.0 wireless “N” cable gateway in North America.

•	 Cable	 enhanced	 its	 position	 in	 the	 small	 business	 market	  
with the launch of innovative business-grade communications 
services  designed  specifically  for  the  Canadian  SME  segment 
providing  multi-line  small  businesses  with  access  to  a  suite  of 
leading-edge  telephony  solutions  including  line  hunting  and 
simultaneous ringing.

•	 Cable	began	the	launch	of	its	new	50	Mbps	DOCSIS	3	high-speed	
Internet  service,  the  fastest  residential  Internet  access  service 
currently available in the market.

•	 Cable	 fur thered	 its	 lead	 as	 Canada’s	 premium	 video	  
enter tainment  provider  with  the  addition  of  34  high- 
definition  channels  during  2009  to  its  already  robust  content 
lineup, bringing Cable’s offering to more than 100 fully dedicated 
HD channels and over 470 HD Movies, specials and TV shows On 
Demand.  Rogers  Cable  customers  can  now  receive  four  times 
more HD content choices than are available through Canadian 
satellite TV offerings. 

•	 Cable	launched	TV	Call	Display,	a	new	product	enhancement	to	
its Rogers Home Phone and Rogers Digital TV service whereby 
incoming  calls  are  displayed  and  managed  on  customers’  TV 
screens, including the option for customers to send calls directly 
to their Rogers voicemail with their TV remote control.

•	 Cable	introduced	the	Rogers	On	Demand	Online	portal,	Canada’s	
most  comprehensive  online  destination  for  primetime  and   
specialty TV programming, movies, sports and web-only extras. 
By  expanding  the  TV  experience  to  the  Internet,  Rogers’ 
Cable,  Internet  and  Wireless  customers  can  now  enjoy  their   
TV anywhere, anytime with a vast and rapidly expanding library  
of top programming wherever they have an Internet connection 
in Canada. 

Total operating revenue increased $139 million, or 4%, from 2008, 
and total adjusted operating profit increased to $1,324 million or 
by $91 million, a 7% increase from 2008. See the following segment 
discussions for a detailed discussion of operating results.

C ABLE OPER ATIONS
Summarized Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

  Core Cable
Internet

  Rogers Home Phone

Total Cable Operations operating revenue 

Operating expenses before the undernoted 
  Sales and marketing expenses

  Operating, general and administrative expenses

Adjusted operating profit(1)
Stock-based compensation recovery(2)
Settlement of pension obligations(3)
Integration and restructuring expenses(4)
Adjustment for CRTC Part II fees decision(5)

Operating profit(1)

Adjusted operating profit margin(1)

2009

2008

%Chg

 $ 

1,780   $ 
781 

513 

3,074 

243 

1,533 

1,776 

1,298 
12 
(10)
(31)
46 

1,669 
695 

514 

2,878 

248 

1,459 

1,707 

1,171 
30 
– 
(9)
(25)

 $ 

1,315   $ 

1,167 

42.2%

40.7%

 7 
 12 

– 

 7 

 (2)

 5 

 4 

 11 
 (60)
 n/m 
n/m 
 n/m 

 13 

(1)  As defined. See the sections entitled “key Performance Indicators and Non-GAAP Measures” and “Supplementary Information: Non-GAAP Calculations”. 
(2)  See the section entitled “Stock-based Compensation”. 
(3)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(4)  For the year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the Cable and Wireless businesses into a  

communications organization; ii) severances and restructuring expenses related to the outsourcing of certain information technology functions; and iii) the integration of Futureway and Aurora  
Cable. For the year ended December 31, 2008, costs incurred relate to i) severances resulting from the restructuring of our employee base to improve our cost structure in light of the declining  
economic conditions; and ii) the integration of Futureway and Call-Net Enterprises Inc. (“Call-Net”).

(5)  Relates to an adjustment for CRTC Part II fees related to prior periods. See the section entitled “Government Regulation and Regulatory Developments”.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

35

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Summarized Subscriber Results

Years ended December 31, 
(Subscriber statistics in thousands) 

Cable homes passed(2)

Television

  Net additions (losses)(3)
  Total Television subscribers(4)

Digital Cable 

  Households, net additions
  Total households(4)
Cable High-speed Internet

  Net additions(5)
  Total Internet subscribers (residential)(4)(5)(6)

Cable telephony lines 

  Net additions and migrations(7)
  Total Cable telephony lines(4)

Circuit-switched lines 

  Net losses and migrations(7)
  Total circuit-switched items

2009

2008 (1)

Chg

3,635 

3,547 

(24)
2,296 

114 
1,664 

48 
1,619

97 

937 

(91)

124 

9 
2,320 

191 
1,550 

109 
1,571 

182 

840 

(119)

215 

88 

(33)
(24)

(77)
114 

(61)
48 

(85)

97 

28 

(91)

(1)  Certain of the comparative figures have been reclassified to conform to the current year presentation.
(2)  Since December 31, 2008, a change in subscriber reporting resulted in a cumulative decrease to cable homes passed of approximately 171,000.
(3)  During 2008, a reclassification of certain subscribers had the impact of increasing television net additions by approximately 16,000. In addition, television net subscriber additions for the year ended 

December 31, 2008 reflect the impact of the conversion of a large municipal housing authority’s cable TV arrangement with Rogers from a bulk to an individual tenant pay basis, which had the impact  
of reducing television subscribers by approximately 5,000. 

(4)  On June 12, 2008, we acquired approximately 16,000 television subscribers, 11,000 high-speed Internet subscribers, 6,000 digital cable households and 2,000 cable telephony lines from Aurora Cable.  

These subscribers are not included in net additions for the year ended December 31, 2008.

(5)  Cable high-speed Internet subscriber base excludes ADSL subscribers of 5,000 and 10,000 at December 31, 2009 and 2008, respectively. In addition, net additions exclude ADSL subscriber losses of  

6,000 and 3,000 in the years ended December 31, 2009 and 2008, respectively. 

(6)  During 2008, a change in subscriber reporting resulted in the reclassification of approximately 4,000 high-speed Internet subscribers from RBS’ broadband data circuits to Cable Operations’ high-speed 

Internet subscriber base. These subscribers are not included in net additions for the year ended December 31, 2008.

(7)  Includes approximately 17,000 and 60,000 migrations from circuit-switched to cable telephony for the years ended December 31, 2009 and 2008, respectively. 

CABLE SUBSCRIBER BREAKDOWN
(%)

Home Phone 14%

Internet  25%

Television 35%

Digital  26%

Increased  levels  of  penetration  for  many  of  Cable’s  products 
and a level of increased competitive intensity, combined with an 
economic recession in Ontario, which drove a slowdown in new 
home construction and high rates of unemployment, resulted in 
lower net additions of most of Cable’s products in 2009, compared 
to 2008. The impact of this recession has affected sales of Cable’s 
products as customers move residences less and the growth in new 
home construction has slowed significantly, which historically are 
two of Cable’s largest sources of new product sales. In response to 
these conditions, Cable has implemented strategic cost reduction 
and  efficiency  improvement  initiatives  to  enable  a  sustained 
reduction of operating costs. 

Core Cable Revenue 
Within  Cable  Operations,  the  increase  in  Core  Cable  revenue  
for  2009,  compared  to  2008,  reflects  the  continued  increasing  
penetration of digital cable product offerings. Additionally, the 
impact  of  certain  price  changes  introduced  during  the  previous 
year to both analog and digital cable services contributed to the 
growth in revenue. 

Cable  continues  to  lead  the  Canadian  cable  industry  in  digital 
penetration.  The  digital  cable  subscriber  base  grew  by  7%  from 
December  31,  2008  to  December  31,  2009,  to  72%  of  television 
households, compared to 67% as at December 31, 2008. Increased 
demand from subscribers for digital content, HDTV and personal 
video  recorder  (“PVR”)  equipment,  combined  with  marketing 
campaigns  which  package  cable  television,  high-speed  Internet 
and Rogers Home Phone services, contributed to the growth in the 
digital subscriber base of 114,000 in 2009.

Cable Internet Revenue
The year-over-year increase in Internet revenues for 2009 primarily 
reflects  the  increase  in  the  Internet  subscriber  base,  combined 
with  Internet  services  price  changes  made  during  2009  and 
incremental revenue charges for additional usage for customers  
who  exceed  monthly  gigabyte  allowances  associated  with  their 
respective plans.

36 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

DIGITAL HOUSEHOLDS 
AND PENETRATION OF 
TELEVISION CUSTOMERS 
(In thousands)

HIGH-DEFINITION 
HOUSEHOLDS
(In thousands)

INTERNET SUBSCRIBERS 
AND PENETRATION 
OF HOMES PASSED (In thousands)

1,353

1,550

1,664

361

568

715

1,451

1,571

1,619

67%

72%

59%

41%

44%

45%

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

With  the  high-speed  Internet  base  now  at  approximately   
1.6  million  subscribers,  Internet  penetration  is  approximately   
45% of the homes passed by our cable networks and 71% of our 
television customer base.

Excluding the impact of the shrinking circuit-switched telephony 
customer  base,  the  year-over-year  revenue  growth  for  Rogers 
Home Phone and Cable Operations for 2009 would have been 19% 
and 10%, respectively.

Rogers Home Phone Revenue 
The Rogers Home Phone revenue for 2009 is relatively unchanged 
year-over-year as revenue generated from the growth in the cable 
telephony customer base revenue is offset by the ongoing decline 
of the circuit-switched telephony and long-distance only customer 
bases.  The  lower  net  additions  of  cable  telephony  lines  in  2009  
versus  2008  reflects  the  impact  of  the  economic  recession  in 
Ontario and product maturation as Rogers’ market share increases,  
combined  with  intensified  win-back  activities  by  incumbent   
telecom providers. 

Cable telephony lines in service grew 12% from December 31, 2008 
to December 31, 2009. At December 31, 2009, cable telephony lines 
represented 26% of the homes passed by our cable networks and 
41% of television subscribers.

Cable continues to focus principally on growing its on-net cable 
telephony line base. As part of this on-net focus, Cable continued 
to significantly de-emphasize circuit-switched sales through 2009 
and  intensified  its  efforts  to  convert  circuit-switched  lines  that 
are within the cable territory onto its cable telephony platform. 
Of the 97,000 net line additions to cable telephony during 2009, 
approximately  17,000  were  migrations  of  lines  from  our  circuit-
switched platform to our cable telephony platform. Because of the 
strategic decision in early 2008 to de-emphasize sales of the circuit-
switched telephony product outside of the cable footprint, Cable 
expects that circuit-switched net line losses will continue as that 
base of subscribers continues to contract over time.  

Cable Operations Operating Expenses 
The  increase  in  Cable  Operations’  operating  expenses  for  2009 
compared to 2008 was primarily driven by the increases in the digital 
cable, Internet and Rogers Home Phone subscriber bases, resulting 
in higher costs associated with programming and other content, 
subscriber equipment, network operations, credit and collections 
and information technology. Partially offsetting  these increases 
was a reduction in certain other costs resulting from lower volumes 
of subscriber net additions in 2009, cost reduction and efficiency 
initiatives across various functions, and the reversal of that portion 
of CRTC Part II fees accruals relating to the 2009 broadcast year. 
Cable  Operations  continues  to  focus  on  implementing  cost 
reduction and efficiency improvement initiatives to further control 
the overall growth in operating expenses. 

CABLE TELEPHONY SUBSCRIBERS 
AND PENETRATION OF 
HOMES PASSED (In thousands)

CABLE SUBSCRIBER 
BREAKDOWN
(In thousands)

656

840

937

2,295

1,353

1,451

656

2,320

1,550

1,571

840

2,296

1,664

1,619

937

24%

26%

18%

2007
2007

2008
2008

2009
2009

2007
2007

2008
2008

2009
2009

Television

Digital

Internet

Home Phone

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

37

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Cable Operations Adjusted Operating Profit
The  year-over-year  growth  in  adjusted  operating  profit  was 
primarily  the  result  of  the  revenue  growth  described  above, 
combined  with  decreased  activity  levels  and  cost  efficiencies. 
As a result, Cable Operations adjusted operating profit margins 
increased to 42.2% for 2009, compared to 40.7% in 2008. 

Other Cable Operations Developments
In October 2009, the CRTC amended its regulation relating to Part 
II fees. These fees going forward will be approximately one-third 
less than the historical rate of approximately $21 million annually. 
For the three months ended December 31, 2009, the $60 million 
adjustment represents the reversal of Part II fees for the period from 
September 1, 2006 to August 31, 2009. For the year ended December 
31, 2009, the $46 million adjustment represents the reversal of Part 
II fees for the period from September 1, 2006 to December 31, 2008. 
The remaining $14 million was related to the period from January 
1, 2009 to August 31, 2009, and has been recorded as a credit within 
adjusted operating profit.

CABLE OPERATIONS ADJUSTED 
OPERATING PROFIT 
AND MARGIN (In millions of dollars)

1,008

1,171

1,298

42.2%

40.7%

38.7%

2007
2007

2008
2008

2009
2009

ROGERS BUSINESS SOLUTIONS
Summarized Financial Results 

Years ended December 31, 
(In millions of dollars, except margin) 

RBS operating revenue

Operating expenses before the undernoted 
  Sales and marketing expenses

  Operating, general and administrative expenses

Adjusted operating profit(1)
Stock-based compensation recovery (expense)(2)
Integration and restructuring expenses(3)

Operating profit(1)

Adjusted operating profit margin(1)

2009

2008

%Chg

 $ 

503   $ 

526 

 (4)

26 

442 

468 

35 
(1)

(3)

 $ 

31   $ 

26 

441 

467 

59 
1 

(6)

54 

– 

– 

– 

 (41)
n/m 

 (50)

 (43)

 7.0% 

 11.2% 

(1)  As defined. See the sections entitled “key Performance Indicators and Non-GAAP Measures” and “Supplementary Information: Non-GAAP Calculations”. 
(2)  See the section entitled “Stock-based Compensation”. 
(3)  For the year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the Cable and Wireless businesses into a  

communications organization; and ii) severances and restructuring expenses related to the outsourcing of certain information technology functions. For the year ended December 31, 2008, costs  
incurred relate to i) severances resulting from the restructuring of our employee base to improve our cost structure in light of the current economic conditions and ii) the integration of  
Call-Net Enterprises Inc. (“Call-Net”). 

Summarized Subscriber Results 

Years ended December 31, 
(Subscriber statistics in thousands) 

Local line equivalents(1)
  Total local line equivalents
Broadband data circuits(2)(3)
  Total broadband data circuits

2009

2008

Chg

169 

197 

(28)

36 

34 

2 

(1)  Local line equivalents include individual voice lines plus Primary Rate Interfaces (“PRIs”) at a factor of 23 voice lines each.
(2)  Broadband data circuits are those customer locations accessed by data networking technologies including DOCSIS, DSL, E10/100/1000, OC 3/12 and DS 1/3.
(3)  During the first quarter of 2008, a change in subscriber reporting resulted in the reclassification of approximately 4,000 high-speed Internet subscribers from RBS’ broadband data circuits to  

Cable Operations’ high-speed Internet subscriber base. These subscribers are not included in net additions for 2008.

38 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

RBS Revenue 
The  decrease  in  RBS  revenues  reflects  an  ongoing  decline  in   
the legacy portion of RBS’ business partially offset by an increase 
in  long-distance  revenue.  RBS  is  focused  on  leveraging  on-net   
revenue opportunities utilizing Cable’s existing network facilities 
as  well  as  maintaining  its  existing  medium  enterprise  customer 
base  while  growing  the  carrier  portion  of  its  business.  RBS 
continues to work to manage the profitability of existing enterprise 
customers.  For  2009,  RBS  long-distance  revenues  increased   
$21 million and local and data revenues decreased by $21 million 
and $23 million respectively.

RBS Operating Expenses
Operating,  general  and  administrative  expenses  were  relatively 
unchanged  for  2009,  compared  to  2008.  An  increase  in  long-
distance costs due to higher call volumes and country mix resulted 

in higher operating costs which were offset by lower data and local 
carriers charges. 

Sales and marketing expenses were relatively unchanged year-over-
year  and  reflect  cost  control  initiatives  and  targeted  marketing 
within the medium and large enterprise and carrier segments.

RBS Adjusted Operating Profit
RBS adjusted operating profit has declined year over year compared 
to 2008 due to the decrease in revenues as RBS transitions away from 
its legacy data and local revenues. As RBS is focusing its attention 
on growing future revenue streams from on-net IP technologies 
in voice and data it is investing in incremental operating costs to 
support  that  growth  and  therefore  offsetting  the  cost  declines 
from the legacy side of the business.

ROGERS R ETAIL
Summarized Financial Results   

Years ended December 31, 
(In millions of dollars, except margin) 

Rogers Retail operating revenue

Operating expenses before the undernoted 

Adjusted operating (loss) profit(1)
Stock-based compensation recovery(2)
Settlement of pension obligations(3)

Integration and restructuring expenses(4)

Operating loss(1)

Adjusted operating (loss) profit margin(1)

2009

2008

%Chg

 $ 

399   $ 

408 

(9)
1 

(1)

(12)

 $ 

(21)  $ 

417 

414 

3 
1 

- 

(5)

(1)

 (4)

 (1)

 n/m 
- 

n/m 

 140 

 n/m 

 (2.3%)

 0.7% 

(1)  As defined. See the sections entitled “key Performance Indicators and Non-GAAP Measures” and “Supplementary Information: Non-GAAP Calculations”. 
(2)  See the section entitled “Stock-based Compensation”. 
(3)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(4)  For the year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the Cable and Wireless businesses into  
a communications organization; and ii) the closure of certain Rogers Retail stores. For the year ended December 31, 2008, costs incurred relate to i) severances resulting from the restructuring  
of our employee base to improve our cost structure in light of the current economic conditions; and ii) the closure of certain Rogers Retail stores.

Rogers Retail Revenue 
The  decrease  in  Rogers  Retail  revenue  for  2009,  compared  to 
2008, was the result of the continued decline in video rental and 
sales combined with a lower volume of certain wireless product 
upgrades in 2009 by existing Wireless customers, partially offset by 
strong sales of Cable’s products.

Rogers Retail Adjusted Operating (Loss) Profit 
Adjusted operating (loss) profit at Rogers Retail decreased for 2009, 
compared to 2008, reflecting the trends noted above.

•	 Scalable	infrastructure,	which	includes	non-CPE	costs	to	meet	
business growth and to provide service enhancements, including 
many of the costs to-date of the cable telephony initiative;

•	 Line	 extensions,	 which	 includes	 network	 costs	 to	 enter	 new	  

service areas; 

•	 Upgrades	 and	 rebuild,	 which	 includes	 the	 costs	 to	 modify	  
or  replace  existing  co-axial  cable,  fibre-optic  equipment  and   
network electronics; and

•	 Support	 capital,	 which	 includes	 the	 costs	 associated	 with	 the	 
purchase, replacement or enhancement of non-network assets.

C ABLE ADDITIONS TO PP&E 
The Cable Operations segment categorizes its PP&E expenditures 
according to a standardized set of reporting categories that were 
developed  and  agreed  to  by  the  U.S.  cable  television  industry 
and  which  facilitate  comparisons  of  additions  to  PP&E  between 
different cable companies. Under these industry definitions, Cable 
Operations additions to PP&E are classified into the following five 
categories: 
•	 Customer	 premise	 equipment	 (“CPE”),	 which	 includes	 the	
equipment for digital set-top terminals, Internet modems and 
associated installation costs;

CABLE ADDITIONS TO PP&E
(%)

Business Solutions 5%

Cable Operations 93%

Retail 2%

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

39

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Summarized Cable PP&E Additions 

Years ended December 31, 
(In millions of dollars) 

Additions to PP&E

  Customer premise equipment
  Scalable infrastructure
  Line extensions
  Upgrades and rebuild

  Support capital

Total Cable Operations
RBS

Rogers Retail 

2009

2008

%Chg

 $ 

185   $ 
259 
40 
20 

138 

642 
37 

14 

 $ 

693   $ 

284 
279 
48 
35 

183 

829 
36 

21 

886 

 (35)
(7)
 (17)
 (43)

 (25)

 (23)
 3 

(33)

 (22)

Additions  to  Cable  PP&E  include  continued  investments  in  the 
cable  network  to  continue  to  enhance  customer  experience 
through increased speed and performance of our Internet service 
and  capacity  enhancements  to  our  digital  network  to  allow  for 
incremental HD and on-demand services to be added.

The decline in Cable Operations PP&E additions for 2009, compared 
to 2008, resulted primarily from lower spending associated with 
lower levels of subscriber additions.

Rogers  Retail  PP&E  additions  are  attributable  to  improvements 
made to certain retail locations.

M E D I A

MEDIA’S BUSINESS 
Media  operates  our  radio  and  television  broadcasting  and 
speciality television businesses, our consumer and trade publishing 
operations, our televised home shopping service and Rogers Sports 
Entertainment. In addition to Media’s more traditional broadcast 
and print media platforms, it also provides content and conducts 
e-commerce over the Internet.

Media’s broadcasting group (“Broadcasting”) comprises 54 radio 
stations  across  Canada;  multicultural  OMNI  broadcast  television 
stations;  the  five  station  Citytv  broadcast  television  network; 
specialty sports television services including regional sports service 
Rogers  Sportsnet  and  Setanta  Sports  Canada;  other  specialty 
services  including  OLN,  The  Biography  Channel  Canada  and 
G4TechTV Canada; and Canada’s only nationally televised shopping 
service (“The Shopping Channel”). Media also holds 50% ownership 
in Dome Productions, a mobile production and distribution joint 
venture that is a leader in HDTV production in Canada. 

MEDIA REVENUE MIX
(%)

Radio 16%

Sports Entertainment 14%

Publishing 19%

Television 33%

The Shopping 
Channel 18%

40 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Media’s publishing group (“Publishing”) publishes more than 70 
consumer magazines and trade and professional publications and 
directories in Canada. 

Media’s  sports  entertainment  group  (“Sports  Entertainment”) 
owns the Toronto Blue Jays Major League Baseball (“MLB”) club 
and Rogers Centre sports and entertainment venue. 

MEDIA’S STR ATEGY 
Media seeks to maximize revenues, operating profit and return on 
invested capital across each of its businesses. Media’s strategies to 
achieve this objective include:
•	 Continuing	 to	 leverage	 its	 strong	 media	 brand	 names	 and	  
content over its multiple media platforms and in association with 
the “Rogers” brand;

•	 Focusing	 on	 specialized	 content	 and	 audience	 development	
through its broadcast, publication and sports properties, as well 
its growing portfolio of specialty channel investments;

•	 Investing	 in	 technology	 and	 content	 to	 support	 audience	  
migration to the web, wireless and other mobile platforms; and
•	 Enhancing	 the	 Sports	 Entertainment	 fan	 experience	 by	  
continuing  to  invest  in  enhancing  the  Blue  Jays  fan   
experience,  including  upgrades  to  both  the  player  roster  and  
the Rogers Centre.

RECENT M EDIA I NDUSTRY T RENDS
Increased Fragmentation of Radio and T V Markets
In recent years, Canadian radio and television broadcasters have 
had  to  operate  in  increasingly  fragmented  markets.  Canadian 
consumers have a growing number of radio and television services 
available to them, providing them with an increasing number of 
different  programming  formats.  In  the  radio  industry,  since  the 
introduction  of  its  Commercial  Radio  Policy  in  1998,  the  CRTC 
has  licenced  numerous  new  radio  stations  through  competitive 
processes in most markets across Canada. In that time, the CRTC 
has  also  licenced  a  large  number  of  additional  new  FM  stations 
through AM to FM station conversions. In 2005, the CRTC licenced 
two satellite radio providers, both of which are affiliated with U.S. 
satellite  operators  and  both  of  which  began  offering  service  in 
Canada. In the television industry since 2000, the CRTC has licenced 
a  small  number  of  new,  over-the-air  stations  and  a  significant 
number  of  new  digital  television  services.  The  new  services, 
additional licences and the new formats combine to fragment the 
market for existing radio and television operators.

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Migration to Digital Media
The  media  landscape  is  changing  significantly;  driven  by  the 
following  major  forces  impacting  audience  and  advertiser 
behaviour:
•	 Digitization	of	content;
•	 Roll-out	 and	 extensive	 availability	 of	 high-speed	 broadband	  

networks;

•	 Increasingly	 fragmented	 and	 time-shifted	 audience	 time	 and	

attention;

•	 Explosion	of	user-generated,	free	and	pirated	content;	and	
•	 Marketers	searching	for	higher-ROI	media	vehicles.
The  impact  of  the  foregoing  is  that  audiences  are  migrating  a 
portion of their time and attention from traditional to online and 
other digital media. As a result, advertisers are following this trend 
by shifting a portion of their spending from traditional to digital 
media formats.

Consolidation of Industry Competitors
Ownership  of  Canadian  radio  and  TV  stations  has  consolidated 
through  several  large  acquisitions  in  the  sector  by  other  media 

companies over the past five years. This has resulted in the Canadian 
industry being left with fewer owners but larger competitors in the 
media marketplace. 

MEDIA O PER ATING AND F INANCIAL R ESULTS
Media’s revenues primarily consist of: 
•	 Advertising	revenues;
•	 Circulation	revenues;
•	 Subscription	revenues;	
•	 Retail	product	sales;	and
•	 Sales	of	tickets,	receipts	of	MLB	revenue	sharing	and	concession	

sales associated with Rogers Sports Entertainment.

Media’s operating expenses consist of: 
•	 Cost	of	sales,	which	is	primarily	comprised	of	the	cost	of	retail	

products sold by The Shopping Channel;

•	 Sales	and	marketing	expenses;	and
•	 Operating,	general	and	administrative	expenses,	which	include	
programming costs, production expenses, circulation expenses, 
Blue Jays player salaries and other back-office support functions.

Summarized Media Financial Results 

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

Operating expenses before the undernoted

Adjusted operating profit(3)
Stock-based compensation recovery(4)
Settlement of pension obligations(5)

Integration and restructuring expenses(6)
Contract termination fee(7)
Adjustment for CRTC Part II fees decision(8)

Operating profit(3)

Adjusted operating profit margin(3)
Additions to property, plant and equipment(3)

2009

2008 (1 )(2 )

%Chg

 $ 

1,407   $ 

1,496 

 1,288 

 1,354 

119 
 8 
 (15)

(35)
(19)

 15 

142 
17 
– 

(11)
– 

(6)

 $ 

 $ 

73   $ 

142 

 8.5% 

62   $ 

 9.5% 
81 

 (6)

 (5)

 (16)
 (53)
 n/m 

 n/m 
 n/m 

 n/m 

 (49)

 (23)

(1)  The operating results of channel m are included in Media’s results of operations from the date of acquisition on April 30, 2008.
(2)  The operating results of Outdoor Life Network are included in Media’s results of operations from the date of acquisition on July 31, 2008.
(3)  As defined. See the section entitled “key Performance Indicators and Non-GAAP Measures”.
(4)  See the section entitled “Stock-based Compensation”.
(5)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(6)  For the year ended December 31, 2009 and December 31, 2008, costs incurred relate to severances resulting from the targeted restructuring of our employee base to improve our cost structure 

in light of the current economic and competitive conditions. 

(7)  Relates to the termination and release of certain Blue Jays players from the remaining term of their contracts.
(8)  Relates to an adjustment for CRTC Part II fees related to prior periods. 

Media Operating Revenue
The overall decrease in Media revenue in 2009, compared to 2008, 
was reflective of a soft advertising market and a challenging retail 
environment which resulted in lower revenues in Radio, Publishing 
and The Shopping Channel. However, starting in the third quarter 
of  2009,  the  rate  of  year-over-year  decline  in  advertising  sales 
began to moderate for the first time in several quarters. Despite 
the soft advertising market, Sportsnet delivered organic growth 
and Television delivered revenues in line with 2008 levels due to the 
market’s favourable response to the planned investment in Citytv’s 
programming schedule. Sports Entertainment revenue was lower 
mainly as a result of hosting only one Buffalo Bills NFL game in 2009 
versus two in 2008.

Media Operating Expenses
The decrease in Media’s operating expenses in 2009, compared to 
2008, was driven by a focused cost reduction program across all of 
Media’s divisions and lower variable costs associated with printing 
and  production  at  Publishing  and  retail  sales  at  The  Shopping 
Channel.  This  was  offset  by  planned  increases  in  programming 
costs at Sportsnet and Television.

Media Adjusted Operating Profit
The  decrease  in  Media’s  adjusted  operating  profit  for  2009, 
compared to 2008, primarily reflects revenue and expense changes 
discussed  above  and  overall  is  reflective  of  the  challenging 
economic conditions and the resultant declines in advertising and 
retail sales activity. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

41

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

MEDIA REVENUE
(In millions of dollars)

MEDIA ADJUSTED 
OPERATING PROFIT
(In millions of dollars)

$1,317

$1,496

$1,407

$176

$142

$119

2007
2007

200 8
2008

2009
2009

2007
2007

2008
2008

2009
2009

The challenging economic conditions have resulted in a weakening 
of  revenue  expectations  for  certain  parts  of  our  broadcasting 
portfolio. As a result of the challenging conditions and declines in 
advertising revenues, we recorded a non-cash impairment charge 
of $18 million related to certain of our broadcast assets. See the 
section entitled “Impairment Losses on Goodwill, Intangible Assets 
and Other Long-Term Assets” for further details. 

Media Additions to PP&E
Media’s  PP&E  additions  in  2009  declined  from  2008  due  to  cost 
containment initiatives. A significant portion of Media’s additions 
reflect the construction of a new television production facility for 
the combined Ontario operations of Citytv and OMNI, which was 
completed in 2009.

Other Media Developments 
In October 2009, the CRTC amended its regulation relating to Part II 
fees. These fees going forward will be approximately one-third less 
than the historical rate of approximately $6 million annually. For the 
three months ended December 31, 2009, the $19 million adjustment 
represents the reversal of Part II fees for the period from September 
1, 2006 to August 31, 2009. For the year ended December 31, 2009, 
the $15 million adjustment represents the reversal of Part II fees 
for the period from September 1, 2006 to December 31, 2008. The 
remaining  $4  million  was  related  to  the  period  from  January  1, 
2009 to August 31, 2009, and has been recorded as a credit within 
adjusted operating profit.

RECONCILIATION OF NET INCOME TO OPER ATING 
PROFIT AND ADJUSTED OPER ATING PROFIT   
FOR THE PERIOD

The  items  listed  below  represent  the  consolidated  income  and 
expense  amounts  that  are  required  to  reconcile  net  income  as 
defined under Canadian GAAP to the non-GAAP measures operating 
profit and adjusted operating profit for the year. See the section 
entitled  “Supplementary  Information:  Non-GAAP  Calculations” 
for  a  full  reconciliation  to  adjusted  operating  profit,  adjusted   
net  income  and  adjusted  net  income  per  share.  For  details 
of  these  amounts  on  a  segment-by-segment  basis  and  for  an 
understanding of intersegment eliminations on consolidation, the 
following section should be read in conjunction with Note 3 to the  
20 09  Audited  Consolidated  Financial  Statements  entitled 
“Segmented Information”. 

Years ended December 31, 
(In millions of dollars) 

Net income 

Income tax expense
Other (income) expense, net 
Change in the fair value of derivative instruments 
Loss on repayment of long-term debt 
Foreign exchange (gain) loss 
Debt issuance costs 

Interest on long-term debt 

Operating income 
Impairment losses on goodwill, intangible assets and  
  other long-term assets 

Depreciation and amortization 

Operating profit
Stock-based compensation expense (recovery) 
Settlement of pension obligations 
Integration and restructuring expenses 
Contract termination fees

Adjustment for CRTC Part II fees decision

Adjusted operating profit

42 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

2009

2008

%Chg

 $ 

1,478   $ 
502
(6)
65 
7 
(136)
11 

647 

1,002 
424
(28)
(64)
– 
99 
16 

575 

2,568 

2,024 

18 

1,730 

4,316 
(33)
30 
117 
19 

(61)

294 

1,760 

 4,078 
(100)
– 
51 
– 

31 

 $ 

4,388   $ 

4,060 

 48 
18
 (79)
 n/m 
 n/m 
 n/m 
 (31)

 13 

 27 

 (94)

 (2)

 6 
 (67)
 n/m 
 129 
 n/m 

 n/m 

 8 

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Net Income and Net Income per Share
We  recorded  net  income  of  $1,478  million  in  2009,  or  basic  and 
diluted net income per share of $2.38, compared to net income of 
$1,002 million, or basic and diluted net income per share of $1.57 for 
the year ended December 31, 2008. This increase in net income was 
primarily due to the growth in operating income, foreign exchange 
gains of $136 million mainly related to foreign exchange on our 
U.S. dollar-denominated debt that is not hedged for accounting 
purposes, reduced by impairment losses on intangible assets and 
other long-term assets related to certain of our broadcast assets of 
$18 million and by $65 million related to the change in the fair value 
of derivative instruments. 

Income Tax Expense 
As  illustrated  in  the  table  below,  our  effective  income  tax  rate 
for the years ended December 31, 2009 and 2008 was 25.4% and 
29.7%,  respectively.  The  2009  effective  income  tax  rate  was  less 
than the 2009 statutory income tax rate of 32.3% primarily due to 
an  income tax recovery of $58 million resulting from reductions 
in substantively enacted tax rates and the $64 million release of 
our valuation allowance. The release of our valuation allowance 
includes  $14  million  relating  to  a  decrease  of  foreign  tax  assets 
arising from foreign exchange rate fluctuations, and $50 million 
due to unrealized gains on financial instruments.

Years ended December 31, 
(In millions of dollars) 

Statutory income tax rates

Income before income taxes
Income tax expense at statutory income tax rate 
  on income before income taxes 
Increase (decrease) in income taxes resulting from: 
  Ontario income tax harmonization credit 
  Change in valuation allowance 
  Effect of tax rate changes 

Impairment losses on goodwill and intangible assets not
  deductible for income tax purposes

Other items 

Income tax expense

Effective income tax rate 

$1,066

$1,260

$1,556

CONSOLIDATED ADJUSTED 
NET INCOME
(In millions of dollars)

During  2008,  we  recorded  an 
income tax credit of $65 million 
arising from the harmonization 
of the Ontario provincial income 
tax system within the Canadian 
federal income tax system. The 
resulting income tax credit will 
be  available  to  reduce  future 
Ontario income taxes until 2013. 
In  addition,  we  recorded  an 
increase in income tax expense 
of  $51  million  to  recognize 
that  impairment  losses  on 
i n t a n g i b l e 
g o o d w i l l   a n d  
assets  are  not  deductible  for 
income  tax  purposes,  and  an 
income  tax  recovery  of  $33 
million reflecting the effect of 
scheduled tax rate changes. We 
also recorded an increase of $19 million in our valuation allowance 
to offset the increase in foreign tax assets due to foreign exchange 
rate fluctuations.

2008
2008

2007
2007

2009
2009

Income  tax  expense  varies  from  the  amounts  that  would  be 
computed  by  applying  the  statutory  income  tax  rate  to  income 
before income taxes for the following reasons:

2009

2008

32.3%

32.7%

1,980   $ 

1,426 

640   $ 

466 

 $ 

 $ 

– 
(64)
(58)

– 

(16)

(65)
19 
(33)

51 

(14)

 $ 

502   $ 

424 

 25.4% 

 29.7% 

Other Expense (Income)
Other income of $6 million in 2009 was primarily associated with 
investment income received from certain of our investments, which 
decreased from $28 million in 2008.

by 24 cents versus the U.S. dollar. We have recorded our Derivatives 
at an estimated credit-adjusted mark-to-market valuation. For the 
impact, refer to the section entitled “Fair Value for Derivatives”. 

Change in Fair Value of Derivative Instruments
In  2009  and  2008,  the  changes  in  fair  value  of  the  derivative 
instruments were primarily the result of the impact of the changes 
in the value of the Canadian dollar relative to that of the U.S. dollar 
related to the cross-currency interest rate exchange agreements 
(“Derivatives”) hedging the US$350 million Senior Notes due 2038 
that have not been designated as hedges for accounting purposes. 
During 2009, the Canadian dollar strengthened by 17 cents versus 
the U.S. dollar, while during 2008, the Canadian dollar weakened 

Foreign Exchange Gain (Loss) 
During  2009,  the  Canadian  dollar  strengthened  by  17  cents 
versus the U.S. dollar resulting in a foreign exchange gain of $136 
million,  primarily  related  to  US$750  million  of  our  U.S.  dollar-
denominated long-term debt that is not hedged for accounting 
purposes,  comprising  the  US$400  million  of  Subordinated  Notes 
due 2012, which were not hedged and which were redeemed in  
December 2009, and US$350 million of Senior Notes due 2038 for 
which  the  Derivatives  have  not  been  designated  as  hedges  for 
accounting purposes. During 2008, the Canadian dollar weakened 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

43

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

by 24 cents versus the U.S. dollar resulting in a foreign exchange  
loss  of  $99  million,  primarily  related  to  the  US$750  million  of 
U.S.  dollar-denominated  long-term  debt  that  is  not  hedged  for 
accounting purposes. 

slowing economy. As a result, we recorded an aggregate non-cash 
impairment charge of $294 million with the following components: 
$154 million related to goodwill, $75 million related to broadcast 
licences  and  $65  million  related  to  intangible  assets  and  other   
long-term assets. 

Debt Issuance Costs 
We recorded debt issuance costs of $11 million during 2009 due to 
the transaction costs incurred in connection with the $2.0 billion of 
issuances, including the $1.0 billion of 5.80% Senior Notes due 2016 
issued on May 26, 2009 and the $500 million of 5.38% Senior Notes 
due 2019 and $500 million of 6.68% Senior Notes due 2039 issued on 
November 4, 2009.

Interest on Long-Term Debt
The $72 million increase in interest expense during 2009, compared 
to 2008, is primarily due to the increase in our long-term debt at 
December 31, 2009, compared to December 31, 2008, including the 
impact of Derivatives.

Operating Income
The increase in our operating income of $544 million, compared 
to the prior year, is due to the growth in revenue of $396 million 
and the reduction of operating expenses of $148 million. See the 
detailed discussion on respective segment results included in this 
section entitled “Segment Review” above.

Impairment Losses on Goodwill, Intangible Assets and Other 
Long-Term Assets 
In the fourth quarter of 2009, we determined that the fair value of 
a radio station licence of Media was lower than its carrying value. 
This primarily resulted from the weakening of advertising revenues 
in a local market. As a result, we recorded a non-cash impairment 
charge of $4 million related to one of our Ontario radio licences. In 
addition, and also related to declines in advertising revenue, we 
recorded an impairment charge of $14 million related to our OMNI 
television  network  with  the  following  components:  $1  million 
related to the broadcast licences and $13 million related to other 
long-lived assets. 

In the fourth quarter of 2008, we determined that the fair value of 
the conventional television business of Media was lower than its 
carrying value. This primarily resulted from weakening of industry 
expectations  and  declines  in  advertising  revenues  amidst  the 

Depreciation and Amortization Expense
The  increase  in  depreciation  and  amortization  expense  for  the 
year  ended  December  31,  2009,  over  2008,  primarily  reflects  the 
$1.9 billion of additions to PP&E during 2009, partially offset by a 
decrease in amortization of intangible assets resulting from certain 
intangible assets that were acquired in the Fido acquisition, which 
have now been fully amortized. 

Stock-based Compensation
Our  employee  stock  option  plans  attach  cash  settled  share 
appreciation  rights  (“SARs”)  to  all  new  and  previously  granted 
options.  The  SAR  feature  allows  the  option  holder  to  elect  to 
receive in cash an amount equal to the intrinsic value, being the 
excess  market  price  of  the  Class  B  Non-Voting  share  over  the 
exercise price of the option, instead of exercising the option and 
acquiring Class B Non-Voting shares. All outstanding stock options 
are classified as liabilities and are carried at their intrinsic value, 
as adjusted for vesting, measured as the difference between the 
current stock price and the option exercise price. The intrinsic value 
of the liability is marked-to-market each period and is amortized to 
expense over the period in which the related services are rendered, 
which is usually the graded vesting period, or, as applicable, over 
the period to the date an employee is eligible to retire, whichever 
is shorter. 

The  liability  for  stock-based  compensation  expense  is  recorded 
based on the intrinsic value of the options, as described above, and 
the expense is impacted by the change in the price of RCI’s Class 
B Non-Voting shares during the life of the option. At December 
31, 2009, we had a liability of $178 million related to stock-based 
compensation  recorded  at  its  intrinsic  value,  including  stock 
options, restricted share units and deferred share units. In the year 
ended December 31, 2009, $63 million (2008 – $106 million) was paid 
to holders upon exercise of restricted share units and stock options 
using the SAR feature.

A summary of stock-based compensation expense is as follows:

Years ended December 31, 
(In millions of dollars) 

Wireless

Cable  
Media

Corporate 

Stock-based Compensation 
Expense (Recovery) Included 
in Operating, General and 
Administrative Expenses

2009

2008

 $ 

–   $ 

(12)
(8)

(13)

(5)
(32)
(17)

(46)

 $ 

(33)  $ 

(100)

Integration and Restructuring Expenses
During the year ended December 31, 2009, we incurred $117 million 
of integration and restructuring expenses related to: i) severances 
resulting from the targeted restructuring of our employee base to 

combine our Cable and Wireless businesses into a communications 
organization and to improve our cost structure in light of the current 
economic and competitive conditions ($87 million); ii) severances 
and restructuring expenses related to the outsourcing of certain 

44 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

information technology functions ($23 million); iii) the integration 
of  previously  acquired  businesses  and  related  restructuring   
($3 million); and iv) the closure of certain retail stores ($4 million).

3.   CONSOLIDATED LIQUIDITY AND FINANCING

Contract Termination Fees
During the year ended December 31, 2009, the Blue Jays released 
certain players from the remaining term of their contracts, which 
resulted in a $19 million charge to operating profit.

Adjusted Operating Profit
As discussed above, Wireless and Cable both contributed to the 
increase in adjusted operating profit for the year ended December 
31, 2009, partially offset by a decrease in Media’s adjusted operating 
profit for 2009 compared to 2008. 

Consolidated adjusted operating profit increased to $4,388 million 
in 2009, compared to $4,060 million in 2008. Adjusted operating 
profit excludes: (i) stock-based compensation (recovery) expense 
of $(33) million in 2009 and $(100) million in 2008; (ii) integration 
and restructuring expenses of $117 million in 2009 and $51 million 
in 2008; (iii) an adjustment for CRTC Part II fees related to prior 
periods of $(61) million in 2009 and $31 million in 2008; (iv) contract 
termination fees of $19 million in 2009; and (v) pension settlement 
of $30 million in 2009. 

For details on the determination of adjusted operating profit, which 
is a non-GAAP measure, see the sections entitled “Supplementary 
Information:  Non-GAAP  Calculations”  and  “Key  Performance 
Indicators and Non-GAAP Measures”. 

Employees
Employee  remuneration  represents  a  material  portion  of  our 
expenses.  At  December  31,  2009,  we  had  approximately  25,900 
full-time equivalent employees (“FTEs”) across all of our operating 
groups, including our shared services organization and corporate 
office,  which  was  essentially  unchanged  from  the  level  at 
December 31, 2008. Increases in our shared services staffing and 
customer  facing  functions  were  partially  offset  by  reductions 
associated with operational efficiencies and the integration of our 
Cable and Wireless organizations during the year and reductions 
in Media associated with improvements to its cost structure. Total 
remuneration paid to employees (both full and part-time) in 2009 
was approximately $1,715 million, an increase of approximately $149 
million from $1,566 million in 2008. The increase in remuneration 
paid  to  employees  is  primarily  attributed  to  the  change  in 
stock  prices  resulting  in  a  $33  million  recovery  to  stock-based 
compensation compared to a $100 million recovery in 2008 and an 
increase in the FTEs during the first half of 2009 compared to 2008. 

ADDITIONS TO PP&E
For details on the additions of PP&E for the Wireless, Cable and 
Media segments, refer to the section entitled “Segment Review”.

LIQUIDIT Y AND C APITAL RESOURCES 
Operations
For  2009,  cash  generated  from  operations  before  changes  in   
non-cash operating items, which is calculated by removing the effect 
of all non-cash items from net income, increased to $3,526 million 
from $3,500 million in 2008. The $26 million increase is primarily the 
result of a $328 million increase in adjusted operating profit, most 
notably offset by the $66 million increase in the integration and 
restructuring charge, $72 million increase in interest expense and 
$61 million cash contribution to the Company’s pension plans to 
fund annuity purchases.

Taking  into  account  the  changes  in  non-cash  working  capital 
items  for  2009,  cash  generated  from  operations  was  $3,790 
million, compared to $3,285 million in 2008. The cash generated 
from  operations  of  $3,790  million,  together  with  the  following 
items, resulted in total net funds of approximately $5,795 million 
generated or raised in 2009: 
•	 Receipt of $2.0 billion aggregate gross proceeds from the issu-
ance of $1.0 billion 5.80% Senior Notes due 2016, $500 million 
5.38% Senior Notes due 2019 and $500 million 6.68% Senior Notes 
due 2039 public debt; 

•	 Receipt  of  $3  million  from  the  issuance  of  Class  B  Non-Voting 

shares under the exercise of employee stock options; and

•	 Receipt  of  $2  million  in  net  proceeds  from  the  settlement  of   
US$408  million  aggregate  amount  of  forward  contracts   
relating  to  the  redemption  of  our  US$400  million  8.00%   
Senior Subordinated Notes due 2012.

Net funds used during 2009 totalled approximately $5,393 million, 
the details of which include the following:
•	 Additions  to  PP&E  of  $1,910  million,  including  $55  million  of 

related changes in non-cash working capital; 

•	 The purchase for cancellation of 43,776,200 Class B Non-Voting 

shares for an aggregate purchase price of $1,347 million;

•	 The payment of quarterly dividends aggregating $704 million on 

our Class A Voting and Class B Non-Voting shares; 

•	 Net repayments under our bank credit facility aggregating $585 

million and capital leases aggregating $1 million;

•	 Payment of $424 million for the redemption of our US$400 million 
8.00% Subordinated Notes due 2012 and $8 million repayment 
premium;

•	 Additions to program rights aggregating $185 million; 
•	 The payment of $40 million for the acquisition of the spectrum 

licences of Look Communications; and

•	 Acquisitions and other net investments aggregating $189 million, 
including $163 million to purchase 3.2 million shares of Cogeco 
Cable Inc. and 1.6 million shares of Cogeco Inc., $11 million to 
acquire K-Rock and KIX Country, Kingston FM radio stations, and 
$15 million of other net investments.

Corporate Additions to PP&E
The  corporate  additions  to  PP&E  included  $151  million  for  the 
year ended December 31, 2009 and $38 million for the year ended 
December  31,  2008,  both  of  which  related  to  spending  on  an 
enterprise-wide billing and business support system initiative.

Taking  into  account  the  cash  deficiency  of  $19  million  at  the 
beginning  of  the  year  and  the  cash  sources  and  uses  described 
above,  cash  and  cash  equivalents  at  December  31,  2009  was   
$383 million.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

45

 
ADDITIONS TO 
CONSOLIDATED PP&E
(In millions of dollars)

$1,712

$1,796

$2,021

2006

2007

2008

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Financing 
Our long-term debt instruments are described in Note 14 and Note 
15 to the 2009 Audited Consolidated Financial Statements. During 
2009, the following financing activities took place.

2009 USES OF CASH
(In millions of dollars)

Additions to PP&E: $1,910

$5,393

Repurchase of shares: $1,347

Dividends: $704

Payments under bank credit facility: $585

Redemption of subordinated note: $424

Acquisitions and other net investments: $198
Additions to program rights: $185
Acquisition of spectrum licenses: $40

2009

On May 26, 2009, we issued $1.0 billion principal amount of public 
debt  securities,  comprised  of  5.80%  Senior  Notes  due  2016  (the 
“2016 Notes”). The 2016 Notes were issued at a discount of 99.767% 
for an effective yield of 5.841% per year. RCI received aggregate 
net proceeds of $993 million from the issuance of the 2016 Notes 
after deducting the issue discount, underwriting commission and 
other  related  expenses.  The  2016  Notes  are  unsecured  and  are 
guaranteed  on  an  unsecured  basis  by  each  of  Rogers  Wireless 
Partnership and Rogers Cable Communications Inc. and rank pari 
passu with all of RCI’s other senior unsecured and unsubordinated 
notes and debentures and bank credit facility.

On November 4, 2009, we issued $1.0 billion aggregate principal 
amount  of  public  debt  securities,  comprised  of  $500  million  of 
5.38% Senior Notes due 2019 (the “2019 Notes”) and $500 million 
of 6.68% Senior Notes due 2039 (the “2039 Notes”). The 2019 Notes 
were issued at a discount of 99.931% for an effective yield of 5.389% 
per year and the 2039 Notes were issued at a discount of 99.897% 

ADJUSTED OPERATING PROFIT 
LESS CAPEX AND INTEREST (FCF)
(In millions of dollars)

RATIO OF DEBT TO 
ADJUSTED OPERATING PROFIT

$1,328

$1,464

$1,886

2.1x

2.1x

2.1x

for an effective yield of 6.688% per year. RCI received aggregate 
net proceeds of $993 million from the issuance of the 2019 Notes 
and the 2039 Notes after deducting the respective issue discounts, 
underwriting commissions and other related expenses. The 2019 
Notes and the 2039 Notes are unsecured and are guaranteed on an 
unsecured basis by each of Rogers Wireless Partnership and Rogers 
Cable Communications Inc. and rank pari passu with all of RCI’s 
other senior unsecured and unsubordinated notes and debentures 
and bank credit facility.

On  December  15,  2009,  we  redeemed  the  entire  outstanding 
principal  amount  of  our  US$400  million  (Cdn$424  million)  8.00% 
Senior Subordinated Notes due 2012 at the prescribed redemption 
price of 102% of the principal amount, or US$408 million (Cdn$432 
million). As a result, we incurred a net loss on repayment of long 
term  debt  of  $7  million,  which  is  expensed  in  the  consolidated 
statement of income, comprised of the $8 million cash payment for 
the 2% redemption premium, partially offset by a corresponding 
$1 million non-cash write-down of the related fair value increment 
arising from purchase accounting. 

In addition, during 2009, an aggregate $585 million net repayment 
was  made  under  our  bank  credit  facility.  As  of  December  31, 
2009, there were no advances outstanding under our $2.4 billion 
bank credit facility that matures in July 2013 and the full amount 
is available to be drawn, excluding letters of credit of $47 million. 
This liquidity position is also enhanced by the fact that our earliest 
scheduled debt maturity is in May 2011. 

Shelf Prospectuses
In  order  to  maintain  financial  flexibility,  in  November  2007,  we 
filed shelf prospectuses with securities regulators to qualify debt 
securities of RCI for sale in Canada and/or in the U.S. These shelf 
prospectuses were scheduled to expire in December 2009. To replace 
these expiring shelf prospectuses, in November 2009, we filed two 
new shelf prospectuses with securities regulators to qualify debt 
securities of RCI, one for the sale of up to Cdn$4 billion of debt 
securities in Canada and the other for the sale of up to US$4 billion 
in  the  United  States  and  Ontario.  These  new  shelf  prospectuses 
expire  in  December  2011.  The  notice  set  forth  in  this  paragraph 
does not constitute an offer of any securities for sale.

Normal Course Issuer Bid
In February 2009, we filed a NCIB authorizing us to repurchase up 
to the lesser of 15 million of RCI’s Class B Non-Voting shares and 
that number of Class B Non-Voting shares that can be purchased 
under the NCIB for an aggregate purchase price of $300 million. 
This NCIB, which expires on February 19, 2010, replaced a previously 
filed NCIB which expired in January 2009. 

In May 2009, we amended the NCIB to provide that we may, during 
the  twelve-month  period  commencing  February  20,  2009  and 
ending February 19, 2010, purchase on the TSX up to the lesser of  
48 million of RCI’s Class B Non-Voting shares and that number of 
Class B Non-Voting shares that can be purchased under the NCIB 
for an aggregate purchase price of $1.5 billion.

2007
2007

200 8
2008

2009
2009

2007
2007

2008
2008

2009
2009

46 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In  20 09,  we  purchased  an  aggregate  43,776,20 0  Class  B   
Non-Voting shares for an aggregate purchase price of $1,347 million. 
An aggregate 1,051,000 of these shares comprising $34 million of 
the  aggregate  purchase  price  were  purchased  and  recorded  in 
December 2009 but were settled in early January 2010. In addition, 
10,280,000 of the shares were purchased by RCI pursuant to private 
agreements  between  RCI  and  certain  arm’s-length  third  party 
sellers for an aggregate purchase price of $285 million. Each of these 
purchases was made under an issuer bid exemption order issued 
by the Ontario Securities Commission and is included in calculating 
the number of Class B Non-Voting shares that RCI may purchase 
pursuant to the NCIB. The NCIB expires on February 19, 2010.

$368 million due in 2013 and $1,156 million due in 2014. The required 
principal repayments due in 2011 consist of $515 million (US$490  
million) 9.625% Senior Notes, $460 million 7.625% Senior Notes and 
$175 million 7.25% Senior Notes. The required principal repayments 
due in 2012 consist of $494 million (US$470 million) 7.25% Senior 
Notes and $368 million (US$350 million) 7.875% Senior Notes. The 
required principal repayment due in 2013 is the $368 million (US$350 
million) 6.25% Senior Notes, as well as the maturity of the bank credit  
facility,  which  at  December  31,  2009  is  undrawn.  The  required   
principal repayments due in 2014 consist of $368 million (US$350  
million)  5.50%  Senior  Notes  and  $788  million  (US$750  million)   
6.375% Senior Notes.

On  February  17,  2010,  we  announced  that  the  Toronto  Stock 
Exchange  has  accepted  a  notice  filed  by  RCI  of  our  intention 
to  renew  our  NCIB  for  a  further  one-year  period  commencing 
February 22, 2010 and ending February 21, 2011, and which during 
such one-year period we may purchase on the TSX up to the lesser 
of 43.6 million Class B Non-Voting shares and that number of Class 
B Non-Voting shares that can be purchased under the NCIB for an 
aggregate purchase price of $1.5 billion. The actual number of Class 
B  Non-Voting  shares  purchased  under  the  NCIB  and  the  timing 
of such purchases will be determined by RCI considering market 
conditions, stock prices, its cash position, and other factors. 

Covenant Compliance
We are currently in compliance with all of the covenants under our 
debt instruments, and we expect to remain in compliance with all 
of these covenants during 2010. At December 31, 2009, there are no 
financial leverage covenants in effect other than those pursuant 
to  our  bank  credit  facility  (see  Note  14(b)  to  the  2009  Audited 
Consolidated Financial Statements). Based on our most restrictive 
leverage covenants, we would have had the capacity to issue up 
to  approximately  $16.8  billion  of  additional  long-term  debt  at 
December 31, 2009, including the full amount of our existing $2.4 
billion bank credit facility, excluding letters of credit of $47 million. 

2010 Cash Requirements
On  a  consolidated  basis,  we  anticipate  that  we  will  generate  a 
net  cash  surplus  in  2010  from  cash  generated  from  operations. 
We expect that we will have sufficient capital resources to satisfy 
our cash funding requirements in 2010, including the funding of 
dividends on our common shares, taking into account cash from 
operations and the amount available under our $2.4 billion bank 
credit facility. At December 31, 2009, there were no restrictions on 
the flow of funds between subsidiary companies nor between RCI 
and any of its subsidiaries.

In the event that we require additional funding, we believe that any 
such funding requirements may be satisfied by issuing additional 
debt financing, which may include the restructuring of our existing 
bank credit facility or issuing public or private debt or issuing equity, 
all depending on market conditions. In addition, we may refinance 
a portion of existing debt subject to market conditions and other 
factors. There is no assurance that this will or can be done. 

Required Principal Repayments
At December 31, 2009, the required repayments on all long-term debt 
in the next five years totals $3,537 million, comprised of $1 million 
of capital leases due in 2010, $1,150 million principal repayments 
due  in  2011,  $862  million  principal  repayments  due  in  2012,   

Coincident with the maturity of our U.S. dollar-denominated long 
term debt, certain of our Derivatives also mature.

Credit Ratings Upgrades 
In May 2009, Moody’s Investors Service upgraded the rating for RCI’s 
senior unsecured debt to Baa2 (from Baa3) and upgraded the rating 
for RCI’s senior subordinated debt (redeemed in December 2009) to 
Baa3 (from Ba1), each with a Stable outlook (from Positive). Also in 
May 2009, Moody’s assigned its Baa2 rating to the 2016 Notes and 
in October 2009 Moody’s assigned its Baa2 rating to the 2019 Notes 
and to the 2039 Notes.

In  May  2009,  Standard  &  Poor’s  Ratings  Services  upgraded  each 
of the following: the long term corporate credit rating for RCI to 
BBB (from BBB-); the rating for RCI’s senior unsecured debt to BBB 
(from BBB-); and the rating for RCI’s senior subordinated debt to 
BBB- (from BB+). All of these ratings have a stable outlook. Also 
in May 2009, Standard & Poor’s assigned its BBB rating to the 2016 
Notes and in October 2009 Moody’s assigned its BBB rating to the 
2019 Notes and to the 2039 Notes and affirmed each of the ratings 
noted above.

In May 2009, Fitch Ratings affirmed each of the following: the issuer 
default rating for RCI at BBB; the rating for RCI’s senior unsecured 
debt at BBB; and the rating for RCI’s senior subordinated debt at 
BBB-, each with a Stable outlook. Also in May 2009, Fitch assigned 
its BBB rating to the 2016 Notes and in October 2009 Fitch assigned 
its BBB rating to the 2019 Notes and to the 2039 Notes.

Credit  ratings  are  intended 
to  provide  investors  with  an 
independent  measure  of  credit 
quality of an issue of securities. 
Ratings  for  debt  instruments 
range along a scale from AAA, 
in the case of Standard & Poor’s 
and Fitch, or Aaa in the case of 
Moody’s,  which  represent  the 
highest  quality  of  securities 
rated,  to  D,  in  the  case  of 
Standard  &  Poor’s,  C,  in  the 
case of Moody’s and Substantial 
Risk  in  the  case  of  Fitch,  which 
represent the lowest quality of 
securities rated. The credit ratings 
accorded by the rating agencies 
are  not  recommendations  to 
purchase, hold or sell the rated 

RATIO OF ADJUSTED 
OPERATING PROFIT TO INTEREST

6.4x

7.1x

6.8x

2007
2007

2008
2008

2009
2009

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

47

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

securities inasmuch as such ratings do not comment as to market 
price or suitability for a particular investor. There is no assurance 
that any rating will remain in effect for any given period of time, 
or that any rating will not be revised or withdrawn entirely by a 
rating  agency  in  the  future  if  in  its  judgment  circumstances  so 
warrant. The ratings on RCI’s senior debt of BBB from Standard & 
Poor’s and Fitch and of Baa2 from Moody’s represent investment  
grade ratings.

Deficiency of Pension Plan Assets Over Accrued Obligations
In 2009, we made a lump-sum contribution of $61 million to our 
pension plans, following which the pension plans purchased $172 
million  of  annuities  from  insurance  companies  for  employees 
in the pension plans who had retired as of January 1, 2009. The 
purchase of the annuities relieves us of primary responsibility for, 
and eliminates significant risk associated with, the accrued benefit 
obligation for the retired employees. The non-cash settlement loss 
arising from this settlement of pension obligations was $30 million 
and was recorded in 2009.

As disclosed in Note 17 to our 2009 Audited Consolidated Financial 
Statements, our pension plans had a deficiency of plan assets over 
accrued obligations of $8 million and $66 million at December 31, 
2009, and December 31, 2008, respectively, related to funded plans, 
and a deficiency of $31 million and $27 million at December 31, 2009 
and December 31, 2008, respectively, related to unfunded plans. 
Our pension plans had a deficiency on a solvency basis at December 
31, 2008, and is anticipated to have a deficiency on a solvency basis 
at  December  31,  2009.  Consequently,  in  addition  to  our  regular 
contributions,  we  are  making  certain  minimum  monthly  special 
payments to eliminate the solvency deficiency. In 2009, the special 
payment totalled approximately $34 million. Our total estimated 
annual  funding  requirements,  which  include  both  our  regular 
contributions and these special payments, are expected to decrease 

from  $120  million  in  2009  (which  included  the  $61  million  lump 
sum contribution discussed above) to $56 million in 2010, subject  
to annual adjustments thereafter, due to various market factors 
and the assumption that our staffing levels will remain relatively 
stable year-over-year. We are contributing to the plans on this basis. 
As further discussed in the section of this MD&A entitled “Critical 
Accounting Estimates”, changes in factors such as the discount rate, 
the  rate  of  compensation  increase  and  the  expected  return  on   
plan  assets  can  impact  the  accrued  benefit  obligation,  pension 
expense and the deficiency of plan assets over accrued obligations 
in the future.

INTEREST R ATE AND F OREIGN Ex CHANGE M ANAGEMENT
Economic Hedge Analysis 
For the purposes of our discussion on the hedged portion of long-
term debt, we have used non-GAAP measures in that we include all 
Derivatives, whether or not they qualify as hedges for accounting 
purposes, since all such Derivatives are used for risk management 
purposes  only  and  are  designated  as  a  hedge  of  specific  debt 
instruments for economic purposes. As a result, the Canadian dollar 
equivalent  of  U.S.  dollar-denominated  long-term  debt  reflects 
the  contracted  foreign  exchange  rate  for  all  of  our  Derivatives 
regardless of qualifications for accounting purposes as a hedge. 

On  December  15,  2009,  we  redeemed  the  entire  outstanding 
principal amount of our US$400 million 8.00% Senior Subordinated 
Notes due 2012, which were not hedged on an economic basis nor 
on  an  accounting  basis.  As  a  result  of  the  redemption  of  these 
unhedged Senior Subordinated Notes due 2012, on December 31, 
2009, 100% of our U.S. dollar-denominated debt was hedged on an 
economic basis while 94% of our U.S. dollar-denominated debt was 
hedged on an accounting basis. The Derivatives hedging our US$350 
million 7.50% Senior Notes due 2038 do not qualify as hedges for  
accounting purposes.

 Consolidated Hedged Position

Years ended December 31, 
(In millions of dollars, except percentages) 

U.S. dollar-denominated long-term debt

Hedged with Derivatives
Hedged exchange rate

Percent hedged

Amount of long-term debt(2) at fixed rates:
Total long-term debt
Total long-term debt at fixed rates 

Percent of long-term debt fixed

Weighted average interest rate on long-term debt

D ecemb er 31, 2009

D ecember 31, 2008

US  $ 
US  $ 

Cdn  $ 
Cdn  $ 

5,540 
5,540 
 1.2043 
100.0%(1)

9,307 
9,307 

100.0%

7.27%

US  $ 
US  $ 

Cdn  $ 
Cdn  $ 

5,940 
5,540 
 1.2043 

93.3%

8,383 
7,798 

93.0%

7.29%

(1)  Pursuant to the requirements for hedge accounting under Canadian Institute of Chartered Accountants (“CICA”) Handbook Section 3865, Hedges, on December 31, 2009, RCI accounted for 93.5% of its 

Derivatives as hedges against designated U.S. dollar denominated debt. As a result, 93.7% of our U.S. dollar-denominated debt is hedged for accounting purposes versus 100% on an economic basis.

(2)  Long-term debt includes the effect of the Derivatives.

48 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

FIXED VERSUS FLOATING DEBT COMPOSITION
(% at December 31)

2007
Fixed 83%  Floating 17%

2008
Fixed 93%  Floating 7%

2009
Fixed 100%  Floating 0%

Fair Value of Derivatives
In  accordance  with  Canadian  GAAP,  we  have  recorded  our 
Derivatives  using  an  estimated  credit-adjusted  mark-to-market 
valuation which is determined by increasing the treasury-related 
discount rates used to calculate the risk-free estimated mark-to-
market valuation by an estimated bond spread (“Bond Spread”) for 
the relevant term and counterparty for each derivative. In the case of 

Derivatives accounted for as assets by Rogers (i.e. those Derivatives 
for  which  the  counterparties  owe  Rogers),  the  Bond  Spread  for 
the bank counterparty was added to the risk-free discount rate to 
determine the estimated credit-adjusted value whereas, in the case 
of Derivatives accounted for as liabilities (i.e. those Derivatives for 
which Rogers owes the counterparties), Rogers’ Bond Spread was 
added to the risk-free discount rate. The estimated credit-adjusted 
values of the Derivatives are subject to changes in credit spreads of 
Rogers and its counterparties. 

The  effect  of  estimating  the  credit-adjusted  fair  value  of   
Derivatives at December 31, 2009, versus the unadjusted risk-free   
mark-to-market value of Derivatives is illustrated in the table below.  
As at December 31, 2009, the credit-adjusted estimated net liability 
value  of  Rogers’  Derivatives  portfolio  was  $1,002  million,  which  
is  $25  million  less  than  the  unadjusted  risk-free  mark-to-market  
net liability value. 

(In millions of dollars) 

Mark-to-market value - risk-free analysis

Mark-to-market value - credit-adjusted estimate (carrying value)

Difference

Derivatives in an  
asset position (A)

Derivatives in a  
liability position (B)

Net liability  
position (A + B)

 $ 

 $ 

 $ 

94 

82 

(12)

 $ 

 $ 

 $ 

(1,121)

(1,084)

37 

 $ 

 $ 

 $ 

(1,027)

(1,002)

25 

Long-Term Debt Plus Net Derivative Liabilities
The aggregate of our long-term debt plus net derivative liabilities 
at the mark-to-market values using risk-free analysis (“the risk-free 
analytical value”) is used by us and many analysts to most closely 
represent the Company’s net debt-related obligations for valuation 
purposes, and is calculated as follows: 

(In millions of dollars) 

Long-term debt(1)

Net derivative liabilities at the 
risk-free analytical value(1)

Total

(1)  Includes current and long-term portions. 

D ecemb er 31, 2009

D ecember 31, 2008

 $ 

 $ 

 $ 

8,464 

1,027 

9,491 

 $ 

 $ 

 $ 

8,507 

144 

8,651 

We  believe  that  the  non-GAAP  financial  measure  of  long-term 
debt plus net derivative liabilities (assets) at the risk-free analytical 
value  provides  the  most  relevant  and  practical  measure  of  our 
outstanding net debt-related obligations. We use this non-GAAP 
measure internally to conduct valuation-related analysis and make 
capital structure related decisions and it is reviewed regularly by 
management. It is also useful to investors and analysts in enabling 

them to analyze the enterprise and equity value of the Company 
and to assess various leverage ratios as performance measures. This 
non-GAAP  measure  does  not  have  a  standardized  meaning  and 
should be viewed as a supplement to, and not a substitute for, our 
results of operations or financial position reported under Canadian 
and U.S. GAAP. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

49

 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OUTSTANDING C OMMON S HARE D ATA
Set  forth  below  is  RCI’s  outstanding  common  share  data   
as at December 31, 2009 and at December 31, 2008. For additional 
information, refer to Note 18 to our 2009 Audited Consolidated 
Financial Statements.

Common Shares(1)

Class A Voting 
Class B Non-Voting(2)

Total Common Shares

Options to purchase Class B Non-Voting shares 
Outstanding options 

Outstanding options exercisable 

D ecemb er 31, 2009

D ecember 31, 2008

 112,462,014 

 479,948,041 

 592,410,055 

 13,467,096 

 8,149,361 

 112,462,014 

 523,429,539 

 635,891,553 

 13,841,620 

 9,228,740 

(1)  Holders of RCI’s Class B Non-Voting shares are entitled to receive notice of and to attend meetings of our shareholders, but, except as required by law or as stipulated by stock exchanges, are not 

entitled to vote at such meetings. If an offer is made to purchase outstanding Class A Voting shares, there is no requirement under applicable law or RCI’s constating documents that an offer be made 
for the outstanding Class B Non-Voting shares and there is no other protection available to shareholders under RCI’s constating documents. If an offer is made to purchase both Class A Voting shares 
and Class B Non-Voting shares, the offer for the Class A Voting shares may be made on different terms than the offer to the holders of Class B Non-Voting shares.

(2)  The outstanding Class B Non-Voting shares as at December 31, 2009 reflects the cancellation of an aggregate 1,051,000 shares purchased pursuant to the NCIB during the three months ended December 

31, 2009 but which settled in early January 2010.

DIVIDENDS ON RCI E QUIT Y S ECURITIES
Our dividend policy is reviewed periodically by the RCI Board of 
Directors (“the Board”). The declaration and payment of dividends 
are at the sole discretion of the Board and depend on, among other 
things, our financial condition, general business conditions, legal 
restrictions  regarding  the  payment  of  dividends  by  us,  some  of 
which are referred to below, and other factors that the Board may 
at any point consider to be relevant. As a holding company with no 

direct operations, we rely on cash dividends and other payments 
from  our  subsidiaries  and  our  own  cash  balances  and  debt  to   
pay dividends to our shareholders. The ability of our subsidiaries  
to pay such amounts to us is subject to the various risks as outlined 
in this MD&A.

We declared and paid dividends on each of our outstanding Class A 
Voting and Class B Non-Voting shares, as follows:

Declaration date

February 15, 2007

May 28, 2007

July 31, 2007

November 1, 2007

February 21, 2008

April 29, 2008

August 19, 2008

October 28, 2008

February 17, 2009

April 29, 2009

August 20, 2009

October 27, 2009

Record date

March 15, 2007

June 14, 2007

September 13, 2007

December 12, 2007

March 6, 2008

May 13, 2008

September 3, 2008

November 25, 2008

March 6, 2009

May 15, 2009

September 9, 2009

November 20, 2009

 Payment date 

 April 2, 2007 

 July 3, 2007 

 October 1, 2007 

 January 2, 2008 

 April 1, 2008 

 July 2, 2008 

 October 1, 2008 

 January 2, 2009 

 April 1, 2009 

 July 2, 2009 

 October 1, 2009 

 January 2, 2010 

Dividend
per share

0.040 

0.125 

0.125 

0.125 

0.25 

0.25 

0.25 

0.25 

0.29 

0.29 

0.29 

0.29 

  $ 

 $  

 $  

 $  

 $  

 $  

 $  

 $  

  $ 

  $ 

  $ 

  $ 

Dividends paid
(In millions)

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

 $  

 $  

  $ 

  $ 

  $ 

  $ 

26 

80 

80 

80 

160 

160 

159 

159 

184 

184 

177 

175 

50 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ADDITIONS TO 

CONSOLIDATED PP&E

(In millions of dollars)

$1,712

$1,796

$2,021

2006

2007

2008

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ANNUALIZED DIVIDENDS 
PER SHARE AT YEAR END
($)

$0.50

$1.00

$1.16

CASH RETURNED TO SHAREHOLDERS
(In millions of dollars)

In  February  2010,  the  Board 
adopted  a  dividend  policy 
which  increased  the  annual 
dividend rate from $1.16 to $1.28 
per  Class  A  Voting  and  Class 
B  Non-Voting  share  effective 
immediately  to  be  paid  in 
quarterly amounts of $0.32 per 
share. Such quarterly dividends 
are only payable as and when 
declared  by  our  Board  and 
there is no entitlement to any 
dividend prior thereto.

In  addition,  on  February  17, 
2010,  the  Board  declared  a 
quarterly  dividend  totalling 
$0.32  per  share  on  each  of  its 
outstanding Class B Non-Voting 
shares and Class A Voting shares, such dividend to be paid on April 
1, 2010, to shareholders of record on March 5, 2010, and is the first 
quarterly dividend to reflect the newly increased $1.28 per share 
annual dividend level. 

2008
2008

2009
2009

2007
2007

$2,114

Share buybacks: $1,347

Dividends: $704

Stock option buybacks: $63

2009

In  May  2007,  the  Board  approved  an  increase  in  the  annual 
dividend  from  $0.16  to  $0.50  per  share  effective  with  the  next   
quarterly dividend. 

In  February  2009,  the  Board  adopted  a  dividend  policy  which 
increased  the  annual  dividend  rate  from  $1.00  to  $1.16  per  Class 
A  Voting  and  Class  B  Non-Voting  share  effective  with  the  next 
quarterly dividend. 

COMMITMENTS AND O THER C ONTR AC TUAL O BLIGATIONS
Contractual Obligations
Our material obligations under firm contractual arrangements are 
summarized below at December 31, 2009. See also Notes 14, 15 and 
23 to the 2009 Audited Consolidated Financial Statements.

In  January  2008,  the  Board  approved  an  increase  in  the  annual 
dividend  from  $0.50  to  $1.00  per  Class  A  Voting  and  Class  B   
Non-Voting share effective with the next quarterly dividend. 

Material Obligations Under Firm Contractual Arrangements

(In millions of dollars)

Long-term debt(1)

Derivative instruments(2)

Capital leases and other

Operating leases

Player contracts

Purchase obligations(3)

Pension obligation(4)
Other long-term liabilities

Total

Less Than 1 Year

– 

– 

 1 

 156 

 91 

 603 

 55 

–

 906 

1-3 Years

 2,012 

 503 

–

 225 

 62 

 763 

– 

 71 

4-5 Years

After 5 Years

 1,524 

 282 

–

 143 

 54 

 380 

– 

 20 

 4,922 

 69 

– 

 78 

 11 

 308 

– 

 42 

 3,636 

 2,403 

 5,430 

Total

 8,458 

 854 

 1 

 602 

 218 

 2,054 

 55 

 133 

 12,375 

(1)  Amounts reflect principal obligations due at maturity. 
(2)  Amounts reflect net disbursements due at maturity.
(3)  Purchase obligations consist of agreements to purchase goods and services that are enforceable and legally binding and that specify all significant terms, including fixed or minimum quantities to be 

purchased, price provisions and timing of the transaction. In addition, we incur expenditures for other items that are volume-dependent. 

(4)  Represents expected contributions to our pension plans in 2010. Contributions for the year ended December 31, 2011 and beyond cannot be reasonably estimated as they will depend on future economic 

conditions and may be impacted by future government legislation.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

51

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OFF-BAL ANCE S HEET A RR ANGEMENTS
Guarantees
As a regular part of our business, we enter into agreements that 
provide  for  indemnification  and  guarantees  to  counterparties 
in transactions involving business sale and business combination 
agreements, sales of services and purchases and development of 
assets. Due to the nature of these indemnifications, we are unable 
to make a reasonable estimate of the maximum potential amount 
we could be required to pay counterparties. Historically, we have 
not made any significant payment under these indemnifications or 
guarantees. Refer to Note 15(e)(ii) to the 2009 Audited Consolidated 
Financial Statements.

Derivative Instruments
As previously discussed, we use derivative instruments to manage 
our exposure to interest rate and foreign currency risks. We do not 
use derivative instruments for speculative purposes.

Operating Leases
We have entered into operating leases for the rental of premises, 
distribution facilities, equipment and microwave towers and other 
contracts. The effect of terminating any one lease agreement would 
not have an adverse effect on us as a whole. Refer to “Contractual 
Obligations” above and Note 23 to the 2009 Audited Consolidated 
Financial Statements.

4.   OPERATING ENVIRONMENT

Additional  discussion  of  regulator y  mat ters  and  recent 
developments specific to the Wireless, Cable and Media segments 
follows.

GOVERNMENT REGUL ATION AND REGUL ATORY 
DEVELOPMENTS
Substantially all of our business activities, except for Cable’s Rogers 
Retail  segment  and  the  non-broadcasting  operations  of  Media, 
are subject to regulation by one or more of: the Canadian Federal 
Department  of  Industry,  on  behalf  of  the  Minister  of  Industry 
(Canada)  (collectively,  “Industry  Canada”),  the  CRTC  under  the 
Telecommunications  Act  (Canada)  (the  “Telecommunications 
Act”)  and  the  CRTC  under  the  Broadcasting  Act  (Canada)   
(the “Broadcasting Act”), and, accordingly, our results of operations 
are  affected  by  changes  in  regulations  and  by  the  decisions   
of these regulators.

Canadian Radio -Television and Telecommunications 
Commission 
Canadian broadcasting operations, including our cable television 
systems,  radio  and  television  stations,  and  specialty  services 
are  licenced  (or  operated  pursuant  to  an  exemption  order)  and 
regulated by the CRTC pursuant to the Broadcasting Act. Under 
the Broadcasting Act, the CRTC is responsible for regulating and 
supervising all aspects of the Canadian broadcasting system with 
a  view  to  implementing  certain  broadcasting  policy  objectives 
enunciated in that Act. 

The CRTC is also responsible under the Telecommunications Act  
for  the  regulation  of  telecommunications  carriers,  which 
includes  the  regulation  of  Wireless’  mobile  voice  and  data 
operations  and  Cable’s  Internet  and  telephone  services.  Under 
the Telecommunications Act, the CRTC has the power to forbear 
from regulating certain services or classes of services provided by 
individual carriers. If the CRTC finds that a service or class of services 
provided by a carrier is subject to a degree of competition that is 
sufficient to protect the interests of users, the CRTC is required 
to  forbear  from  regulating  those  services  unless  such  an  order 
would be likely to unduly impair the establishment or continuance 
of a competitive market for those services. All of our Cable and 
telecommunications  retail  services  have  been  deregulated  and 
are  not  subject  to  price  regulation.  However,  regulations  can 
and  do  affect  the  terms  and  conditions  under  which  we  offer 
these services. Accordingly, any change in policy, regulations or 
interpretations  could  have  a  material  adverse  effect  on  Cable’s 
operations and financial condition and operating results. 

Copyright Board of Canada 
The Copyright Board of Canada (“Copyright Board”) is a regulatory 
body  established  pursuant  to  the  Copyright  Act  (Canada)  (the 
“Copyright  Act”)  to  oversee  the  collective  administration  of 
copyright royalties in Canada and to establish the royalties payable 
for the use of certain copyrighted works. The Copyright Board is 
responsible for the review, consideration and approval of copyright 
tariff  royalties  payable  to  copyright  collectives  by  Canadian 
broadcasting undertakings, including cable, radio, television and 
specialty services.

Industry Canada 
The  technical  aspects  of  the  operation  of  radio  and  television 
stations, the frequency-related operations of the cable television 
networks and the awarding and regulatory supervision of spectrum 
for  cellular,  messaging  and  other  radio-telecommunications 
systems in Canada are subject to the licencing requirements and 
oversight of Industry Canada. Industry Canada may set technical 
standards for telecommunications under the Radiocommunication 
Ac t  (Canada)  (the  “Radiocommunication  Ac t”)  and  the 
Telecommunications Act.

Restrictions on Non- Canadian Ownership and Control 
Non-Canadians  are  permitted  to  own  and  control  directly  or 
indirectly up to 33.3% of the voting shares and 33.3% of the votes 
of a holding company that has a subsidiary operating company 
licenced  under  the  Broadcasting  Act.  In  addition,  up  to  20%  of 
the voting shares and 20% of the votes of the operating licencee 
company  may  be  owned  and  controlled  directly  or  indirectly 
by  non-Canadians.  The  chief  executive  officer  and  80%  of  the 
members of the Board of Directors of the operating licencee must 
be resident Canadians. There are no restrictions on the number of 
non-voting shares that may be held by non-Canadians at either the 
holding-company or licencee-company level. Neither the Canadian 
carrier nor its parent may be otherwise controlled in fact by non-
Canadians. Subject to appeal to the federal Cabinet, the CRTC has 
the jurisdiction to determine as a question of fact whether a given 
licencee is controlled by non-Canadians.

52 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Pursuant to the Telecommunications Act and associated regulations, 
the same rules apply to Canadian carriers such as Wireless, except 
that  there  is  no  requirement  that  the  chief  executive  officer  be 
a  resident  Canadian.  The  same  restrictions  are  contained  in  the 
Radiocommunication Act and associated regulations.

In July 2007, the federal government appointed the Competition 
Policy  Review  Panel.  Among  other  things,  this  panel  examined 
foreign ownership rules in Canada’s communications sector and in 
June 2008 issued its report. While this panel and its report have 
no force of law, the report recommended that non-Canadians be 
permitted to start new telecommunications carriers in Canada and to 
purchase existing carriers which have less than 10% of the Canadian 
telecommunications market. The report further recommends that 
after five years, following a review of broadcasting and cultural 
policies  including  foreign  investment,  telecommunications  and 
broadcasting foreign ownership restrictions should be liberalized in 
a manner that is competitively neutral for telecommunications and 
broadcasting companies. There is no certainty of implementation. 
Similar recommendations have been made as a result of previous 
studies  over  the  past  several  years  which  did  not  result  in  any 
changes by government. 

Policy Direction to the CRTC on Telecommunications
In December 2006, the Minister of Industry issued a Policy Direction 
on Telecommunications to the CRTC under the Telecommunications 
Act. The Direction instructs the CRTC to rely on market forces to the 
maximum extent feasible under the Telecommunications Act and 
regulate, if needed, in a manner that interferes with market forces 
to the minimum extent necessary. 

Proposed Legislation 
The House of Commons was prorogued on December 30, 2009 which 
means  all  Government  legislation  currently  on  the  Order  Paper 
dies. It does not impact Private Members Bills. However, as was the 
case in the last two prorogations, it is possible to return legislation 
to the Commons at the stage at which it was last debated with all 
party consent. The House of Commons is scheduled to re-open on 
March 3, 2010. 

Prior to prorogation, Bill C-27, An Act to promote the efficiency 
and adaptability of the Canadian economy by regulating certain 
activities that discourage reliance on electronic means of carrying out 
commercial activities, and to amend the Canadian Radio-television 
and  Telecommunications  Commission  Act,  the  Competition  Act, 
the Personal Information Protection and Electronic Documents Act 
and the Telecommunications Act (Anti-Spam Act), passed second 
reading  in  the  Senate  and  was  referred  to  the  Senate  Standing 
Committee on Transportation and Communications. 

This Bill prohibits the sending of commercial electronic messages 
without  the  prior  consent  of  the  recipient  and  provides  rules 
governing  the  sending  of  those  types  of  messages,  including  a 
mechanism for the withdrawal of consent. It also prohibits other 
practices relating to the alteration of data transmissions and the 
unauthorized  installation  of  computer  programs.  In  addition, 
that Act provides for the imposition of administrative monetary 
penalties by the CRTC, after taking into account specified factors. 
It also provides for a private right of action that enables a person 
affected  by  an  act  or  omission  that  constitutes  a  contravention 

under that Act to obtain an amount equal to the actual amount of 
the loss or damage suffered, or expenses incurred, and statutory 
damages for the contravention.

Bill  C-46,  An  Act  to  amend  the  Criminal  Code,  the  Competition 
Act  and  the  Mutual  Legal  Assistance  in  Criminal  Matters  Act 
(Investigative  Powers  for  the  21st  Century  Act),  passed  second 
reading and had been referred to the House of Commons Standing 
Committee on Public Safety and National Security.

This Bill amends the Criminal Code to add new investigative powers 
in  relation  to  computer  crime  and  the  use  of  new  technologies 
in  the  commission  of  crimes.  It  provides,  among  other  things, 
the  power  to  make  preservation  demands/orders  to  compel  the 
preservation  of  electronic  evidence;  new  production  orders  to 
compel  the  production  of  data  relating  to  the  transmission  of 
communications  and  the  location  of  transactions,  individuals  or 
things; a warrant to obtain transmission data that will extend to 
all  means  of  telecommunication  the  investigative  powers  that 
are currently restricted to data associated with telephones; and 
warrants that will enable the tracking of transactions, individuals 
and things and that are subject to legal thresholds appropriate to 
the interests at stake.

It  also  amends  offences  in  the  Criminal  Code  relating  to  hate 
propaganda  and  its  communication  over  the  Internet,  false 
information, indecent communications, harassing communications, 
devices  used  to  obtain  telecommunication  services  without 
payment  and  devices  used  to  obtain  the  unauthorized  use  of 
computer systems or to commit mischief. It also creates an offence 
of  agreeing  or  arranging  with  another  person  by  a  means  of 
telecommunication to commit a sexual offence against a child. 

A private members bill, Bill C-555, An Act to Provide Clarity and 
Fairness in the Provision of Telecommunications Services in Canada, 
was re-introduced in the House of Commons on October 29, 2009. 
If passed, the bill would require the Minister of Industry to amend 
the  licence  conditions  of  PCS  and  cellular  spectrum  licences  to 
prohibit carriers from charging additional fees or charges that are 
not part of the subscriber’s monthly fee or monthly rate plan. The 
bill would also require the CRTC to inquire into, and make a report 
on,  a  wide  range  of  issues  including  billing,  cell  phone  locking, 
information regarding network speeds and limitations, network 
management practices and the Commissioner for Complaints for 
Telecommunications Services. 

Amendments  to  the  Quebec  Consumer  Protection  Act  were 
passed in December 2009 to introduce new provisions applicable 
to  sequential  performance  contracts  provided  at  a  distance, 
including wireless, wireline and Internet service contracts. These 
amendments include new rules on the content of such contracts, the 
determination of the early cancellation fees that can be charged to 
customers, the use of security deposits and on the cancellation and 
renewal rights of the consumers. The amendments also introduce 
new provisions on the sale of prepaid cards and the disclosure of the 
costs of the services and products they advertise. The Amendments 
will come into force no later than June 30, 2010.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

53

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

WIRELESS REGUL ATION AND REGUL ATORY DEVELOPMENTS 
Consultation on the Renewal of Cellular and Personal 
Communications Services (“PCS” ) Spectrum Licences 
In March 2009, Industry Canada initiated a public consultation to 
discuss the renewal of cellular and PCS licences that were granted 
through any competitive process. Most of Rogers’ cellular licences 
expire on March 31, 2011 with the PCS auction licences expiring June 
2011. The decisions made as a result of this consultation will apply 
to cellular and PCS licences granted by any competitive process, 
including auctions. Industry Canada received extensive comments 
on its proposal to renew licences and the licence conditions that 
would apply to new and renewed cellular and PCS licences, including 
issues such as licence terms, renewals, extent of deployment and 
research and development. No policy has been released to date, 
although a decision is expected before the end of 2010.

Industry  Canada  also  announced  in  March  2009  that  it  would 
undertake a formal study to assess the current market value of the 
above noted spectrum licences with a separate consultation seeking 
comments  on  a  proposed  fee.  This  consultation  is  expected  to 
begin in the first quarter of 2010. This review excludes the spectrum 
recently acquired through the AWS auction. 

In addition, Industry Canada in response to a further consultation 
initiated  in  April  2009  received  comments  on  auction  processes 
going  forward.  There  is  considerable  overlap  with  the  renewal 
consultation concerning issues such as research and development 
and licence terms. Again, no policy has been released to date. 

Consultation on Transition to Broadband Radio Service (“BRS” ) 
in the Band 250 0 -2696 MHz
In  March  2009,  Industry  Canada  announced  a  new  consultation   
process to address issues related to the transition to BRS licencing 
in this band and the establishment of a firm transition date to allow 
for nation-wide implementation of a new band plan and mobile 
services.  Industry  Canada  also  announced  that  it  will  conduct   
a stakeholder proposal development process with existing licencees 
to identify band plan proposals that will be the subject of a future 
consultation. The future consultation will also consider the policy 
and  licencing  frameworks  for  the  auction  of  available  spectrum  
in this band.

Advanced Wireless Services (“AWS” ) Auction, Roaming and 
Tower/Site Policy
In November 2007, Industry Canada released its policy framework 
for the AWS auction in a document entitled Policy Framework for 
the Auction for Spectrum Licences for Advanced Wireless Services 
and other Spectrum in the 2 GHz Range. Of the 90 MHz of available 
AWS spectrum, 40 MHz were set aside for new entrants.

The  policy  further  prescribed  that  all  carriers  are  allowed  to 
roam on the networks of other carriers outside of their licenced 
territories at commercial rates. New entrants are able to roam at 
commercial rates on the networks of incumbent carriers for five 
years within their licenced territories and for 10 years nationally. 
National  new  entrant  licencees  will  be  entitled  to  five  years  of 
roaming  and  a  further  five  years  if  they  comply  with  specified 
rollout  requirements.  Roaming  privileges  enable  new  entrants   
to  potentially  enter  the  market  on  a  broader  geographic  scale   
more quickly.

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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

New entrants are defined as carriers with less than 10% of Canada’s 
wireless revenue. Roaming is to be provided at commercial rates. 
In  the  event  that  the  parties  cannot  agree,  the  rates  and  other 
terms will be settled by an arbitrator. Industry Canada expects that 
roaming will be offered at commercial rates that are reasonably 
comparable to rates that are currently charged to others for similar 
services. Industry Canada also mandated antenna tower and site 
sharing  for  all  holders  of  spectrum  licences,  radio  licences  and 
broadcasting certificates. All of these entities must share towers 
and antenna sites where technically feasible at commercial rates. 
Where  parties  cannot  agree  on  terms,  the  terms  will  be  set  by 
arbitration. It is expected that site-sharing arrangements would 
be offered at commercial rates that are reasonably comparable to 
rates currently charged to others for similar access. 

In February 2008, Industry Canada issued Responses to Questions 
for  Clarification  on  the  AWS  Policy  and  Licencing  Frameworks, 
which answered questions about the AWS spectrum auction and 
about tower sharing and roaming obligations of licencees. This was 
followed in February 2008 by revised conditions of licence which 
imposed  those  obligations  on  wireless  carriers.  The  documents 
clarified that roaming must provide connectivity for digital voice 
and data services regardless of the spectrum band or underlying 
technology  used.  The  policy  does  not  require  a  host  network 
carrier to provide a roamer with a service which that carrier does 
not provide to its own subscribers, nor to provide a roamer with 
a service, or level of service, which the roamer’s network carrier 
does  not  provide.  The  policy  also  does  not  require  seamless 
communications hand-off between home and host networks. 

The Auction commenced on May 27, 2008 and concluded on July 
21, 2008. Rogers was the only party to successfully obtain 20 MHz 
of AWS spectrum nationally and received its licences on December 
22,  2008.  Significant  quantities  of  spectrum  were  acquired  by 
existing  wireless  companies,  Bell  Canada,  TELUS,  MTS  Allstream 
and  SaskTel  and  by  entrants,  Bragg  Communications  Inc.,  DAVE 
Wireless Inc., Globalive Wireless Management Corp., Public Mobile 
Inc., Quebecor Media Inc. and Shaw Communications Inc. See also 
the section entitled “Wireless Competition”.

Inukshuk Joint Venture
In March 2006, Industry Canada approved the transfer of Wireless’ 
Inukshuk licence to Inukshuk Wireless Partnership, a Rogers-Bell 
joint venture. New licence terms were also issued. These licence 
terms required Inukshuk to return spectrum that it is not using as 
of December 31, 2009. At the same time as the licence was issued, 
Industry Canada issued their new policy on the 2.5 GHz spectrum 
used  by  Inukshuk.  The  policy  confirmed  that  the  spectrum  was 
currently  only  to  be  used  for  fixed  services  (which,  in  Canada, 
includes  portable  services).  Companies  that  wished  to  have  a 
mobile licence for this spectrum would be required to apply for a 
mobile licence and required to return one-third of the spectrum 
to the government. The returned spectrum would be auctioned. 
There  was  no  assurance  that  Wireless  or  any  other  incumbent 
licencee would be allowed to purchase the spectrum at an auction. 
In August 2009, Rogers received a mobile licence for this spectrum 
from Industry Canada and returned one-third of the spectrum. The 
previous licence term that required Inukshuk to return spectrum 
not being used as of December 31, 2009 was eliminated. See also 
“Consultation on Transition to Broadband Radio Service (“BRS”) in 
the Band 2500-2696 MHz” above.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Wireless Enhanced E9 -1-1 Service
In February 2009, the CRTC released Telecom Regulatory Policy CRTC 
2009-40  issuing  a  directive  to  the  wireless  industry  to  complete 
the  deployment  of  wireless  Phase  II  enhanced  E9-1-1  service  in 
Canada by February 2010. Phase II allows wireless carriers to send 
more accurate location information with each 9-1-1 call. We have 
rolled out the necessary technologies to meet this requirement and 
have met the CRTC deadline in those areas where the Public Safety 
Answering Points (“PSAP”) are ready and equipped to receive the 
location-based information. Wireless service providers must inform 
their customers of the availability, characteristics and limitations 
of their enhanced 9-1-1 services before they are implemented, and 
reiterate them on an annual basis thereafter. Rogers provided this 
information on customer bills in the fall of 2009.

Basic Telecommunications Services and   
Other Matters Proceeding 
In  January  2010  in  Telecom  Notice  of  Consultation  CRTC  2010-
43,  the  Commission  initiated  a  proceeding  to  re-examine  the 
appropriateness  of  the  existing  forbearance  framework  for 
mobile wireless data services. The proceeding will include a public 
consultation, which will begin on October 25, 2010. See also “Basic 
Telecommunications Services and Other Matters Proceeding” under 
“Cable Regulation and Regulatory Developments” below.

C ABLE REGUL ATION AND REGUL ATORY DEVELOPMENTS 
Part II Fees
The  CRTC  collects  two  different  types  of  fees  from  broadcast 
licencees, including Cable and Media, which are known as Part I 
and Part II fees. In 2003 and 2004, lawsuits were commenced in the 
Federal Court alleging that the Part II licence fees are taxes rather 
than fees and that the regulations authorizing them are unlawful. 
On December 14, 2006, the Federal Court ruled that the CRTC did 
not have the jurisdiction to charge Part II fees. On October 15, 2007, 
the CRTC sent a letter to all broadcast licencees stating that the 
CRTC would not collect Part II fees due in November, 2007. Both 
the  Crown  and  the  applicants  appealed  this  case  to  the  Federal 
Court of Appeal. On April 28, 2008, the Federal Court of Appeal 
overturned the Federal Court and ruled that Part II fees are valid 
regulatory  charges.  Leave  to  appeal  the  April  28,  2008  Federal 
Court of Appeal decision was granted by the Supreme Court on 
December 18, 2008. On October 7, 2009, the Minister of Canadian 
Heritage and Official Languages, announced that a settlement had 
been reached between the Government of Canada and members 
of the broadcasting industry. Under the terms of the settlement, 
the government agreed to forgive the amounts otherwise owing to 
it from the industry under the Part II fee regime in November 2007, 
2008 and 2009. The industry had been accruing for these amounts 
but had not yet paid them given the CRTC’s October 15, 2007 letter 
to all broadcast licencees stating it would not collect these fees 
until there was a final decision in the Part II fee litigation. Industry-
wide,  this  amounts  to  approximately  $450  million.  In  exchange, 
the Canadian Association of Broadcasters agreed to discontinue 
its  court  action  against  the  Government  of  Canada.  On  a  going 
forward basis, the Government of Canada agreed to recommend 
to  the CRTC that it amend the Part II fee regulation in order to  
cap  the  annual  fee  at  $100  million  per  year  (with  indexed 
CPI  increases  annually)  commencing  in  November  2010.  Each 
broadcasting licencee will pay its share of the capped fee based on 
its percentage of revenue share across all broadcasting licencees. 

In  December  2009,  the  CRTC  initiated  the  required  process  to 
amend  the  regulation  to  act  according  to  the  Government’s 
recommendation  in  a  timely  manner  (Broadcasting  Notice  of 
Consultation 2009-797).

As a result, during the fourth quarter of 2009, Cable and Media 
recorded  recoveries  in  operating,  general  and  administrative 
expenses of approximately $60 million and $19 million, respectively, 
for CRTC Part II fees covering periods from September 1, 2006 to 
August 31, 2009. For the year ended December 31, 2009, Cable and 
Media recorded recoveries in operating, general and administrative 
expenses of approximately $46 million and $15 million, respectively, 
for the reversal of Part II fees for the period from September 1, 
2006 to December 31, 2008. The remaining $18 million was related 
to the period from January 1, 2009 to August 31, 2009, and has been 
recorded as a credit within adjusted operating profit. We continue 
to  record  these  fees  at  a  new  rate  equal  to  approximately  two-
thirds the old rate on a prospective basis in operating, general and 
administrative expenses. 

New Media Proceeding
In  June  2009,  the  CRTC  released  its  decision  on  its  new  media 
proceeding.  It  decided  to  maintain  the  New  Media  Exemption 
Order which exempts all broadcasting content on the Internet from 
regulation thereby continuing to exempt new media broadcasting 
undertakings  from  licencing.  However,  the  CRTC  ordered  new 
media broadcasting undertakings (primarily websites tied to linear 
broadcast channels) to file annual reports on their revenues and 
expenses for the purpose of monitoring the growth of this activity.

The CRTC also rejected the notion of a tax on ISP revenues to fund 
Canadian  ‘webisodes’.  Based  on  conflicting  legal  opinions  filed 
in the proceeding, the decision determined that the CRTC would 
refer to the Federal Court the question of whether an ISP, when 
it  distributes  broadcasting,  is  subject  to  the  Broadcasting  Act.   
The referral to the Court has been made and a decision is expected 
in 2010.

Review of Broadcasting Regulations including Fee -for- Carriage 
and Distant Signal Fees
In October 2008, the CRTC released its Decision on the Review of 
Broadcasting  Regulations  proceeding  initiated  by  Broadcasting 
Notice  of  Public  Hearing  2007-10.  The  CRTC  issued  new  policy 
frameworks for cable and satellite companies and pay and specialty 
services  aimed  at  streamlining  existing  packaging  rules  and 
relaxing genre protection rules for news and sports services. Most 
of its proposed changes do not take effect until August 31, 2011. 
The CRTC again rejected fee-for-carriage for local broadcasters. 
However, it decided to levy a new 1% tax on cable and DTH revenues 
(starting in September 2009) to fund local TV programming, the 
Local Programming Improvement Fund (“LPIF”). It will also allow 
broadcasters  to  negotiate  payments  with  cable  and  satellite 
companies for carriage of distant signals. It also announced further 
proceedings regarding advertising on local commercial availabilities 
and VOD.

In a follow-up proceeding in late April, 2009, the CRTC held a hearing 
to  consider  whether  private  Canadian  OTA  Broadcasters  (CTV, 
Global, Citytv and OMNI) should be relieved of any of their local or 
priority programming obligations over the 2009/10 broadcast year. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

It also considered whether it should impose a one-on-one spending 
ratio on Canadian versus U.S. programming and whether it should 
increase  the  Broadcasting  Distribution  Undertaking  (“BDU”)   
contribution  to  the  LPIF  from  the  already-decided  1%  level,   
effective September 2009.

In a May 15, 2009 decision, the CRTC renewed Media’s Citytv licences 
for  one  year  (expiring  August  31,  2010)  and  Media’s  OMNI  TV’s 
licences for six years (expiring August 31, 2015), the latter of which 
was requested by Rogers Media. It rejected applying a spending 
ratio on Canadian versus U.S. programming for the 2009 and 2010 
broadcast year. 

In a July 6, 2009 decision on the other matters in the proceeding, the 
CRTC further decided to raise the LPIF contribution to 1.5% from 1% 
for the 2009 and 2010 broadcast year. The Commission also reversed 
its position on fee-for-carriage stating that it was “now of the view 
that a negotiated solution for compensation for the free market 
value of local conventional television signals is also appropriate” 
and  announced  a  new  proceeding  with  an  oral  hearing  in  the 
fall  of  2009.  The  Commission  noted  that  in  the  new  proceeding 
it would consider imposing a requirement on BDUs to negotiate 
Fee-for-Carriage (“FFC”) with the broadcasters using arbitration 
for settlement if a fee could not be successfully negotiated. The 
proceeding would consider tying a BDU’s continued carriage of the 
U.S. network signals (CBS, NBC, Fox, ABC and PBS) to a successfully 
negotiated fee. The proceeding would also establish the framework 
for a group-based licence renewal proceeding in 2010 which will 
consider group-based expenditures and exhibition requirements 
for Canadian content and the digital transition. 

On  August  11,  2009,  the  Commission  rescheduled  the  Oral 
Hearing  from  September  29  to  November  16,  2009.  Where  the 
Commission had stated in its July 6, 2009 notice that it is of the 
view that compensation for local conventional television signals is 
appropriate, in the August 11, 2009 notice, the Commission stated 
that “the Commission will proceed with an examination de novo of 
the question of whether or not the Commission should put in place 
a regime for the establishment of fair value for local conventional 
television  signals”.  On  September  17,  2009,  the  Government 
of  Canada  issued  an  Order-in-Council  through  the  Minister  of 
Canadian  Heritage  and  Official  Languages  requesting  the  CRTC 
to hold hearings and provide the government with “a report on 
the  implications  of  implementing  a  compensation  regime  for 
the  value  of  local  television  signals,  more  commonly  known  as   
fee-for-carriage.”  In  response  to  this  order,  the  Commission 
scheduled another public process with an Oral Hearing commencing 
December  7,  2009,  to  seek  wide  input  on  a  number  of  items 
identified  in  the  Order-in-Council  relevant  to  FFC.  The  two  oral 
hearings were completed and the report to the government and 
any decisions on these matters is expected before the end of the 
first quarter of 2010. 

Copyright Legislation
The federal government introduced amendments to the Canadian 
copyright legislation in the House of Commons in June 2008. The 
Bill would have required Internet service providers (“ISPs”) to use a 
“notice and notice” regime whereby notices would have been sent 
to the ISPs alleging copyright infringement. The ISP would then 
forward these notices to its customers. This would have been similar 

to the procedure currently used by us and therefore would not have 
imposed any new costs. The copyright legislation would also have 
legalized  forms  of  copying  currently  used  by  Cable’s  customers, 
but would not have permitted cable operators to use network PVR 
technology. Since an election was called in September 2008, this 
Bill did not proceed. Although the federal Government pledged  
to  reintroduce  similar  legislation,  no  proposed  legislation  was 
introduced in 2009. 

Internet Traffic Management
In  October  2009,  the  CRTC  issued  Telecom  Decision  2009-657  on 
Internet  traffic  management  practices  for  both  wholesale  and 
retail Internet services. The decision permitted the application of 
network  traffic  management  practices  with  respect  to  Internet 
access services so long as they do not result in unjust discrimination 
or  undue  preference.  A  framework  was  established  to  address 
specific complaints of discrimination and preference. In response 
to  a  complaint,  ISPs  will  be  required  to  show  that  they  are  not 
favouring their own content and applications. The decision requires 
ISPs to disclose their traffic management practices on their websites 
including  the  speed  to  which  peer-to-peer  traffic  is  slowed.  We 
believe that this decision does not require changes to our current 
traffic management practices.

Essential Facilities
In January 2009, in response to a review application, the CRTC did 
amended its Essential Services Decision (CRTC 2008-17) in order to 
permit negotiated agreements for certain services. The amendment 
provides the incumbent local telephone companies with additional 
pricing flexibility.

Parliamentary Committee on Canadian Heritage Hearings on 
Conventional Television 
In  March  2009,  the  House  of  Commons  Standing  Committee  on 
Canadian  Heritage  initiated  a  study  including  hearings  on  the 
future of television in Canada and the impact of current economic 
conditions  on  local  programming.  The  issue  of  FFC  for  local 
broadcasters was an identified topic in the study.

In  June  2009,  the  House  of  Commons  Standing  Committee  on 
Canadian Heritage released its report. The report did not contain a 
recommendation on FFC but did recommend that the LPIF go from 
1% to 2.5% with 1% dedicated to the CBC/Radio Canada. It also 
recommended the elimination of CRTC Part II broadcasting fees. The 
government members on the Committee filed a dissenting opinion 
in which they recommended rejecting FFC in any form, whether 
through  a  CRTC-imposed  fee  or  a  CRTC-imposed  negotiation 
with arbitration. The report also recommended that broadcasters 
be  permitted  to  engage  in  pharmaceutical  advertising,  which 
is  currently  prohibited.  The  Minister  of  Canadian  Heritage  and 
Official Languages formally responded to the Report in October 
and  identified  the  current  process  of  updating  the  Copyright 
Act and the Order-in-Council requesting a report from the CRTC  
on the implications of FCC as the focus of the government’s ongoing  
initiatives regarding the future of television and local programming 
in Canada.

Third Party ISP Access to Cable Plant 
In a broad proceeding addressing Internet wholesale services for 
both  ILECs  and  cable  companies  initiated  by  Telecom  Notice  of 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Consultation 2009-261 issued in March 2009, the CRTC is examining 
requests from ISPs that the cable industry should be mandated to 
extend  its  current  regulated  Third  Party  Internet  Access  service 
to provide dedicated channels to third parties. An Oral Hearing is 
scheduled to begin on May 31, 2010.

Basic Telecommunications Services and 
Other Matters Proceeding 
In January 2010 in Telecom Notice of Consultation CRTC 2010-43, 
the Commission initiated a proceeding to review issues associated 
with  access  to  basic  telecommunications  services,  including  the 
obligation to serve, the basic service objective, and local service 
subsidy. This proceeding will also re-examine the local competition 
and  wireless  number  portability  frameworks  in  the  territories 
of  the  small  incumbent  local  exchange  carriers.  In  addition,  the 
Commission will re-examine the appropriateness of the existing 
forbearance  framework  for  mobile  wireless  data  services.  The 
proceeding will include a public consultation, which will begin on 
October 25, 2010. 

MEDIA R EGUL ATION AND R EGUL ATORY D EVELOPMENTS
Commercial Radio Copyright Tariffs 
In February 2008, the Copyright Board reaffirmed the rates it set 
in 2005 for fees payable to the Society of Composers, Authors and 
Music Publishers of Canada (“SOCAN”) and Neighbouring Rights 
Collective of Canada (“NRCC”) for use of music from 2003 to 2007. In 
its reaffirmation of the SOCAN-NRCC decision, the Copyright Board 
also  granted  the  Canadian  Association  of  Broadcasters’  (“CAB”) 
request  for  a  consolidated  tariff  proceeding.  The  CAB  hopes  to 
persuade the Copyright Board to set an overall valuation for the 
use of music by commercial radio, which would then be divided 
amongst the collectives. 

The  consolidated  radio  tariff  proceeding  was  held  in  December 
2008, with the Copyright Board considering tariff proposals filed 
by  music  collectives:  SOCAN,  NRCC,  CSI,  AVLA /SOPROQ,  and 
ArtistI. The CAB is representing radio broadcasters and will argue 
for an “all-in broadcaster tariff” that, if achieved, will effectively 
rationalize  payments  and  reduce  the  impact  of  the  collectives’ 
multiple  tariff  demands.  The  CAB  is  arguing  that  from  a  pure 
economic  standpoint,  the  combined  rate  should  be  2.8%  for  all 
tariffs. In the alternative “multiple tariff” approach, the maximum 
combined rate should be 5.96%. With respect to talk-based radio 
stations, the CAB is arguing that the existing 20% “low music rate” 
should  continue,  and  a  “very  low  music  rate”  for  stations  at  or 
below 5% music use (exclusive of production music) should be set at 
a “double discount”. A decision is anticipated in 2010. 

New Media Proceeding
As noted above under Cable, on June 4, 2009, the CRTC released 
its decision on its new media proceeding. It decided to maintain 
the New Media Exemption Order which exempts all broadcasting 
content  on  the  Internet  from  regulation  thereby  continuing  to 
exempt  new  media  broadcasting  undertakings  from  licencing. 
However, the CRTC indicated it will require new media broadcasting 
undertakings (primarily websites tied to linear broadcast channels) 
to  file  annual  reports  on  their  revenues  and  expenses  for  the 
purpose of monitoring the growth of this activity. This requirement 
has not yet come into effect.

Review of Broadcasting Regulations 
Rogers’ over-the-air television stations will have limited access to 
the CRTC’s LPIF described above as our stations operate primarily in 
large urban markets with the exception of Citytv Winnipeg, which 
received LPIF funding in 2009. Citytv and OMNI to a lesser extent, 
post-August  31,  2011,  will  be  able  to  negotiate  payments  with   
cable  and  satellite  companies  for  carriage  of  their  signals  into   
distant markets.

Licence Renewals
In February 2009, the CRTC announced that it intended to issue one-
year licence renewals for all private conventional television stations. 
In a May 15, 2009 decision, the CRTC renewed Citytv licences for one 
year (expiring August 31, 2010) and OMNI TV’s licences for six years 
(expiring August 31, 2015), the latter of which was requested by 
Rogers Media. The CRTC will consider group-based (conventional 
and discretionary specialty) licence renewals in the spring of 2010. 
The Rogers group would include the Citytv and OMNI conventional 
television  stations  and  the  specialty  services  Rogers  Sportsnet, 
G4TechTV Canada, OLN and The Biography Channel Canada. 

COMPETITION IN OUR B USINESSES
We currently face significant competition in each of our primary 
wireless,  cable  and  media  businesses  from  entities  providing 
substantially  similar  services.  Each  of  our  segments  also  faces 
competition from entities utilizing alternative communications and 
transmission technologies and may face competition from other 
technologies being developed or to be developed in the future. 
Below is a discussion of the specific competition facing each of our 
Wireless, Cable and Media businesses.

Wireless Competition
At December 31, 2009, the highly-competitive Canadian wireless 
industry  had  approximately  23  million  subscribers.  Competition 
for wireless subscribers is based on price, scope of services, service 
coverage, quality of service, sophistication of wireless technology, 
breadth of distribution, selection of devices, brand and marketing. 
Wireless  also  competes  with  its  rivals  for  dealers  and  retail   
distribution outlets.

In the wireless voice and data market, Wireless competes primarily 
with two other national wireless service providers and two large 
regional players, resellers such as Primus, Vidéotron, impending new 
entrants described further below and other emerging providers 
using alternative wireless technologies, such as WiFi “hotspots”. 
Wireless  messaging  (or  one-way  paging)  also  competes  with  a 
number of local and national paging providers and potential users 
of wireless voice and data systems may find their communications 
needs satisfied by other current or development technologies, such 
as WiFi “hotspots” or trunk radio systems, which have the technical 
capability to handle mobile telephone calls. 

Industry Canada’s auction for AWS spectrum concluded on July 21, 
2008. Each of the three large incumbent national wireless operators, 
Rogers,  Bell  Canada  and  TELUS,  acquired  spectrum  licences 
of  varying  sizes  and  in  varying  markets  across  Canada.  Rogers 
acquired 20 MHz of spectrum across the country, while Bell Canada 
and TELUS each acquired a mix of 10 MHz and 20 MHz spectrum 
licences across the country with the exception of Bell Canada in 
the  Eastern  Townships,  Quebec  licence  territory,  where  Bell  did 
not obtain spectrum. The regional players, MTS Allstream Inc., and 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Saskatchewan Telecommunications Holding Corporation, acquired 
spectrum only in Manitoba and Saskatchewan, respectively. 

Through  the  auction,  six  new  entrants  acquired  substantial 
regional  holdings  of  AWS  spectrum,  and  several  much  smaller 
companies acquired small amounts of spectrum in generally rural 
locations. As per the “Advanced Wireless Services (“AWS”) Auction, 
Roaming  and  Tower/Site  Policy”  (described  above),  Rogers  has 
entered into roaming agreements with a number of new entrants 
at  commercially  negotiated  rates.  Consistent  with  the  Policy, 
Rogers has also reached commercial agreements for antenna tower 
and  site  sharing  with  several  new  entrants.  Roaming  and  tower 
antenna and site sharing will enable new entrants to expand their 
service coverage quickly. Currently, no single potential new entrant 
has acquired spectrum sufficient to become a national licencee as 
defined by Industry Canada to qualify for mandated roaming on a 
national basis for 10 years. See above under “Wireless Regulation 
and  Regulatory  Developments”  regarding  Advanced  Wireless 
Services (“AWS”) Auction, Roaming and Tower/Site Policy.

Globalive  Wireless  Management  Corp.  under  the  brand  name, 
WIND, launched service in December 2009 in Toronto and Calgary 
with announced expansion to Vancouver, Ottawa and Edmonton 
in early 2010. Quebecor Media Inc. has announced its intentions 
to launch service in Quebec by the summer of 2010. Public Mobile 
Canada  Inc.  has  indicated  that  it  expects  to  launch  service  in   
mid-2010  in  Ontario  and  Quebec.  DAVE  Wireless  Inc.,  under  the 
brand name Mobilicity, has announced plans to launch in Toronto 
in Spring 2010 and to launch in Vancouver, Ottawa, Calgary and 
Edmonton later in 2010. In January 2010, Shaw Communications Inc. 
announced that it was taking initial steps to commence wireless 
activities,  with  build-out  planned  over  the  next  several  years. 
Bragg  Communications  Inc.  has  made  no  announcements.  New 
entrants could also partner with one another or other competitors 
providing greater competition to Wireless in more than one region 
or on a national scale. 

In November 2009, Bell Canada and TELUS each launched service 
over  their  joint  HSPA  networks,  overlaid  on  their  code  division 
multiple access/evolution data optimized (“CDMA/EVDO”) based 
wireless networks. Until this time, Rogers Wireless was the only 
carrier  in  Canada  operating  on  the  world  standard  GSM/GPRS/
EDGE/HSPA technology. The Bell and TELUS HSPA launches enable 
these companies to provide a wider selection of wireless devices, 
and to compete for HSPA roaming revenues which are expected to 
grow over time as HSPA becomes more widely deployed around the 
world, both of which will increase competition at Wireless.

Cable Competition
Canadian  cable  television  systems  generally  face  competition 
from  several  alternative  Canadian  multi-channel  broadcasting 
distribution  undertakings  (including  Bell  TV  and  Star  Choice 
satellite services and telephone company IP TV services), satellite 
master antenna television, and multi-channel, multi-point wireless 
distribution systems, as well as from the direct reception by antenna 
of over-the-air local and regional broadcast television signals. They 
also face competition from illegal reception of U.S. direct broadcast 
satellite  services.  In  addition  and  importantly,  the  availability 
of  television  shows  and  movies  streaming  over  the  Internet  has 
become a direct competitor to Canadian cable television systems.

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ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Cable’s Internet access services compete generally with a number 
of  other  Internet  Service  Providers  (“ISPs”)  offering  competing 
residential and commercial dial-up and high-speed Internet access 
services.  Rogers  Hi-Speed  Internet  services,  where  available, 
compete  directly  with  Bell’s  DSL  Internet  service  in  the  Internet 
market in Ontario, with the DSL Internet services of Bell Aliant in  
New Brunswick and Newfoundland and Labrador, and various DSL 
resellers in local markets.

Cable’s Home Phone services compete with Bell’s wireline phone 
service  in  Ontario  and  with  Bell  Aliant’s  wireline  phone  service 
in New Brunswick and Newfoundland and Labrador. In addition, 
Rogers Home Phone service competes with ILEC local loop resellers 
(such as Primus) as well as VoIP service providers (such as Vonage 
and Primus) riding over the services of ISPs.

Rogers Retail competes with other wireless dealers and DVD and 
video game sales and rental store chains, as well as individually 
owned  and  operated  outlets  and,  more  recently,  online-based 
subscription  rental  services  and  illegally  downloaded  content 
as well as distributors of copied DVDs. Competition is principally 
based on location, price and availability of titles. 

One  of  the  biggest  forces  of  change  in  the  telecommunications 
industry is substitution of the traditional wireline video, voice and 
data services by new technologies. Internet delivery is increasingly 
becoming  a  direct  threat  to  voice  and  video  service  delivery. 
Younger generations increasingly use the Internet as a substitute 
for  traditional  wireline  telephone  and  television  services.   
The  use  of  mobile  phones  among  younger  generations  has 
resulted  in  some  abandonment  of  wireline  telephone  service.   
Wireless-only households are increasing although the vast majority 
of homes today continue to use standard home telephone service. 
In addition, wireless Internet service is increasing in popularity. 

Media Competition 
Rogers’  radio  stations  compete  with  the  other  stations  in  their 
respective markets as well as with other media, such as newspapers, 
magazines,  television,  outdoor  advertising  and  the  Internet. 
Competition  within  the  radio  broadcasting  industry  occurs 
primarily in individual market areas, amongst individual stations. 
On  a  national  level,  Media’s  radio  division  competes  generally 
with other larger radio operators, which own and operate radio 
station clusters in markets across Canada. Additionally, over the 
past  several  years  the  CRTC  has  granted  additional  licences  in 
various markets for the development of new radio stations, which 
in turn provide additional competition to the established stations 
in the respective markets. Two licenced satellite subscription-based 
radio services also provide competition to Media’s radio stations. 
New technologies, such as online web information services, music 
downloading,  MP3  players  and  online  music  streaming  services, 
provide competition for radio stations’ audience share.

The  Shopping  Channel  competes  with  various  retail  stores, 
catalogue retailers, Internet retailers and direct mail retailers for 
sales of its products. On a broadcasting level, The Shopping Channel 
competes with other television channels for channel placement, 
viewer  attention  and  loyalty,  and  particularly  with  infomercials 
selling products on television.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The Canadian magazine industry is highly-competitive, competing 
for  both  readers  and  advertisers.  This  competition  comes  from 
other  Canadian  magazines  and  from  foreign,  mostly  U.S.,  titles 
that  sell  in  significant  quantities  in  Canada.  Online  information 
and entertainment websites compete with the Canadian magazine 
publications for readership and revenue.

Rogers’  conventional  television  and  specialty  services  compete 
principally  for  viewers  and  advertisers  with  other  Canadian 
television stations that broadcast in their local markets, specialty 
channels  and  increasingly  with  other  distant  Canadian  signals 
and U.S. border stations given the time-shifting capacity available 
to  digital  subscribers.  Internet  information  and  entertainment 
and  video  downloading  also  represent  competition  for  share   
of viewership. 

Sports  Entertainment  competes  principally  for  audiences  with 
other Major League Baseball teams and other professional sports, 
while Rogers Centre competes with other local sporting and special 
event venues. 

RISkS AND U NCERTAINTIES A FFEC TING OUR B USINESSES 
Our business is subject to risks and uncertainties that could result 
in a material adverse effect on our business and financial results. 
The  strategies  to  mitigate  risks  are  the  responsibility  of  many 
levels of the organization to ensure that an appropriate balance 
is maintained between seizing new opportunities and managing 
risk.  Our  culture  and  policies  support  the  requirement  for   
risk management.

Our  Board  is  responsible,  in  its  governance  role,  for  overseeing 
management in its responsibility for identifying the principal risks 
of  our  businesses  and  the  implementation  of  appropriate  risk 
assessment systems to manage these risks. The Audit Committee 
supports the Board through its responsibility to discuss policies with 
respect to risk assessment and risk management. In addition, it is 
responsible for assisting the Board in the oversight of compliance 
with  legal  and  regulatory  requirements.  The  Audit  Committee 
also  reviews  with  senior  management  the  adequacy  of  the 
internal controls that we have adopted to safeguard assets from 
loss  and  unauthorized  use,  to  prevent,  deter  and  detect  fraud, 
and to verify the accuracy of the financial records and review any  
special  audit  steps  adopted  in  light  of  material  weaknesses  or 
significant deficiencies.

Our Internal Audit group supports the Audit Committee and the 
Board’s responsibility for risk by facilitating regular enterprise wide 
risk assessments as a part of the annual business planning process. 
The risk assessments are conducted on a business unit level and 
thereafter summarized and agreed upon at the senior management 
level. A fraud risk assessment is also carried out to identify those 
areas in which significant financial statement fraud could occur and 
ensure that any identified fraud risks of this nature are mitigated 
by documented and verified controls.

In 2009 we established an Enterprise Risk Management (“ERM”) 
group to develop a holistic ERM program. While the ERM group will 
bring a consistent and measurable approach to risk management, 
we will also continue to rely on the expertise of our management 
and  employees  to  identify  risks  and  opportunities  as  well  as 
implement mitigation strategies. 

A discussion of the risks and uncertainties to us and our subsidiaries, 
as  well  as  a  discussion  of  the  specific  risks  and  uncertainties 
associated with each of our businesses, is presented below. 

RISkS AND UNCERTAINTIES APPLIC ABLE TO RCI AND   
OUR SUBSIDIARIES
We Face Substantial Competition.
The competition facing our businesses is described in the section 
of this MD&A entitled “Competition in our Businesses”. There can 
be  no  assurance  that  our  current  or  future  competitors  will  not 
provide services superior to those we provide, or at lower prices, 
adapt more quickly to evolving industry trends or changing market 
requirements, enter the market in which we operate, or introduce 
competing  services.  Any  of  these  factors  could  reduce  our 
market share or decrease our revenue or increase churn. Wireless 
anticipates some ongoing re-pricing of the existing subscriber base 
as lower pricing offered to attract new customers is extended to or 
requested by existing customers. In addition, as wireless penetration 
of the population deepens, new wireless customers may generate 
lower  average  monthly  revenues  than  those  generated  from 
existing customers, which could slow revenue growth.

In  addition,  the  CRTC  Broadcasting  Distribution  Regulations   
do not allow Cable or its competitors to obtain exclusive contracts 
in  buildings  where  it  is  technically  feasible  to  install  two  or   
more systems. 

We Are Controlled by One Shareholder.
Prior  to  his  death  in  December  2008,  Edward  S.  “Ted”  Rogers 
controlled RCI through his ownership of voting shares of a private 
holding  company.  Under  his  estate  arrangements,  the  voting 
shares of that company, and consequently voting control of RCI 
and  its  subsidiaries,  passed  to  the  Rogers  Control  Trust,  a  trust 
of  which  the  trust  company  subsidiary  of  a  Canadian  chartered 
bank is trustee and members of the family of the late Mr. Rogers 
are beneficiaries. As of December 31, 2009, private Rogers family 
holding companies controlled by the Rogers Control Trust together 
owned approximately 90.9% of the outstanding RCI Class A Shares, 
which class is the only class of issued shares carrying the right to 
vote in all circumstances, and approximately 7.5% of the RCI Class B 
Voting Shares. Accordingly, the Rogers Control Trust is able to elect 
all of our Board of Directors and to control the vote on matters 
submitted to a vote of our shareholders. See “Outstanding Shares 
and Main Shareholder” in RCI’s Information Circular.

The Rogers Control Trust holds voting control of the Rogers group 
of companies for the benefit of successive generations of the Rogers 
family  and  deals  with  RCI  on  the  company’s  long-term  strategy   
and direction.

The  Rogers  Control  Trust  satisfies  the  Canadian  ownership 
and  control  requirements  that  apply  to  RCI  and  its  regulated 
subsidiaries, and RCI made all necessary filings relating to the Trust 
with the relevant Canadian regulatory authorities in January 2009.

Our Holding Company Structure May Limit Our Ability   
to Meet Our Financial Obligations.
As a holding company, our ability to meet our financial obligations 
is dependent primarily upon the receipt of interest and principal 
payments  on  intercompany  advances,  rental  payments,  cash 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

59

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

dividends and other payments from our subsidiaries together with 
proceeds raised by us through the issuance of equity and debt and 
from the sale of assets.

Substantially  all  of  our  business  activities  are  operated  by  our 
subsidiaries,  other  than  certain  centralized  functions,  such  as 
payables, remittance processing, call centres, real estate, and certain 
shared information technology functions. All of our subsidiaries 
are distinct legal entities and have no obligation, contingent or 
otherwise, to make funds available to us whether by dividends, 
interest payments, loans, advances or other payments, subject to 
payment  arrangements  on  intercompany  advances.  In  addition, 
the payment of dividends and the making of loans, advances and 
other payments to us by these subsidiaries are subject to statutory 
or contractual restrictions, are contingent upon the earnings of 
those subsidiaries and are subject to various businesses and other 
considerations. Certain subsidiaries provide unsecured guarantees 
of our bank and public debt and Derivatives.

Changes in Government Regulations Could Adversely Affect 
Our Results of Operations in Wireless, Cable and Media.
As described in the section of this MD&A entitled “Government 
Regulation and Regulatory Developments”, substantially all of our 
business  activities  are  regulated  by  Industry  Canada  and/or  the 
CRTC, and accordingly our results of operations on a consolidated 
basis could be adversely affected by changes in regulations and 
by  the  decisions  of  these  regulators.  This  regulation  relates  to, 
among other things, licencing, competition, the cable television 
programming  services  that  we  must  distribute,  wireless  and 
wireline  interconnection  agreements,  the  rates  we  may  charge 
to  provide  access  to  our  network  by  third  parties,  resale  of  our 
networks  and  roaming  on  to  our  networks,  our  operation  and 
ownership of communications systems and our ability to acquire an 
interest in other communications systems. In addition, the costs of 
providing services may be increased from time-to-time as a result 
of  compliance  with  industry  or  legislative  initiatives  to  address 
consumer  protection  concerns  or  such  Internet-related  issues  as 
copyright infringement, unsolicited commercial e-mail, cyber-crime 
and lawful access. Our cable, wireless and broadcasting licences 
may not generally be transferred without regulatory approval.

Generally,  our  licences  are  granted  for  a  specified  term  and  are 
subject to conditions on the maintenance of these licences. These 
licencing conditions may be modified at any time by the regulators. 
The regulators may decide not to renew a licence when it expires 
and  any  failure  by  us  to  comply  with  the  conditions  on  the 
maintenance of a licence could result in a revocation or forfeiture 
of any of our licences or the imposition of fines. 

The  licences  include  conditions  requiring  us  to  comply  with 
Canadian ownership restrictions of the applicable legislation. We 
are currently in compliance with all of these Canadian ownership 
and  control  requirements.  However,  if  these  requirements  are 
violated,  we  would  be  subject  to  various  penalties,  possibly 
including, in the extreme case, the loss of a licence.

We May Engage in Unsuccessful Acquisitions or Divestitures.
Acquisitions  of  complementary  businesses  and  technologies,   
development of strategic alliances and divestitures of portions of 

our business are a part of our overall business strategy. Services, 
technologies, key personnel or businesses of acquired companies 
may  not  be  effectively  assimilated  into  our  business  or  service 
offerings and our alliances may not be successful. We may not be 
able to successfully complete any divestitures on satisfactory terms, 
if at all. Divestitures may result in a reduction in our total revenues 
and net income.

We Have Substantial Debt and Interest Payment Requirements 
that May Restrict our Future Operations and Impair our Ability 
to Meet our Financial Obligations.
Our  substantial  debt  may  have  important  consequences.  For 
instance, it could:

•	 Make	it	more	difficult	for	us	to	satisfy	our	financial	obligations;
•	 Require	 us	 to	 dedicate	 a	 substantial	 portion	 of	 any	 cash	 flow	
from operations to the payment of interest and principal due 
under our debt, which would reduce funds available for other 
business purposes;

•	 Increase	 our	 vulnerability	 to	 general	 adverse	 economic	 and	

industry conditions;

•	 Limit	our	flexibility	in	planning	for,	or	reacting	to,	changes	in	our	

business and the industry in which we operate;

•	 Place	us	at	a	competitive	disadvantage	compared	to	some	of	our	

competitors that have less financial leverage; and

•	 Limit	our	ability	to	obtain	additional	financing	required	to	fund	
working capital and capital expenditures and for other general 
corporate purposes.

Our  ability  to  satisfy  our  obligations  depends  on  our  future 
operating performance and on economic, financial, competitive and 
other factors, many of which are beyond our control. Our business 
may not generate sufficient cash flow and future financings may 
not be available to provide sufficient net proceeds to meet these 
obligations or to successfully execute our business strategy.

We Are Subject to Various Risks from Competing Technologies.
There are several technologies that may impact the way in which 
our services are delivered. These technologies include broadband, 
IP-based voice, data and video delivery services; the mass market 
deployment  of  optical  fibre  technologies  to  the  residential  and 
business markets; the deployment of broadband wireless access; and 
wireless services using radio frequency spectrum to which we may 
have limited access. These technologies may result in significantly 
different  cost  structures  for  the  users  of  the  technologies,  and 
may consequently affect the long-term viability of certain of our 
currently deployed technologies. Some of these new technologies 
may allow competitors to enter our markets with similar products 
or  services  that  may  have  lower  cost  structures.  Some  of  these 
competitors may be larger with more access to financial resources 
than we have.

We May Fail to Achieve Expected Revenue Grow th from New 
and Advanced Services.
We expect that a substantial portion of our future revenue growth 
will be achieved from new and advanced services. Accordingly, we 
have invested and continue to invest significant capital resources in 
the development of our networks in order to offer these services. 
However, there may not be sufficient consumer demand for these 

60 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

new and advanced services. Alternatively, we may fail to anticipate 
or satisfy demand for certain products and services, or may not be 
able to offer or market these new products and services successfully 
to subscribers. The failure to attract subscribers to new products 
and  services,  or  failure  to  keep  pace  with  changing  consumer 
preferences for products and services, would slow revenue growth 
and could have a materially adverse effect on our business, results 
of operations and financial condition.

We Are Highly Dependent Upon our Information Technology 
Systems and the Inability to Enhance our Systems or Prevent 
a Security Breach (Data or System) or Disaster Could Have an 
Adverse Impact on our Financial Results and Operations.
The day-to-day operations of our businesses are highly dependent 
on their information technology systems. An inability to enhance 
information  technology  systems  to  accommodate  additional 
customer  growth  and  support  new  products  and  services  could 
have an adverse impact on our ability to acquire new subscribers, 
manage subscriber churn, produce accurate and timely subscriber 
invoices,  generate  revenue  growth  and  manage  operating 
expenses, all of which could adversely impact our financial results 
and position. 

In addition,  we use industry standard network and information 
technology security, survivability and disaster recovery practices. 
Our  ongoing  success  is  in  part  dependent  on  the  protection  of 
our  corporate  business  sensitive  data  including  our  Customers’ 
as  well  as  employees’  personal  information.  This  information 
is  considered  company  intellectual  property  and  it  needs  to  be 
protected  from  unauthorized  access  and  compromise  for  which 
we rely on policies and procedures as well as IT systems. Failure  
to secure our data and the privacy of our customer information 
may result in noncompliance with regulatory standards, may lead 
to negative publicity, litigation, reputation damage any of which 
may  result  in  customer  losses,  financial  losses  and  an  erosion   
of public confidence.

A portion of our employees and critical elements of the network 
infrastructure and information technology systems are located at 
our corporate offices in Toronto, Ontario, and Brampton, Ontario, 
as well as an operations facility in Markham, Ontario. In the event 
that we cannot access these facilities, as a result of a natural or 
manmade disaster or otherwise, operations may be significantly 
affected and may result in a condition that is beyond the scope of 
our ability to recover without significant service interruption and 
commensurate revenue and customer loss.

We Are Reliant on Third Party Service Providers Through 
Outsourcing Arrangements.
Through  outsourcing  arrangements,  third  parties  provide 
certain  essential  components  of  our  business  operations  to  our 
employees and customers, including payroll, call centre support, 
installation  and  service  technicians  and  invoice  printing.  In 
addition, we have recently completed an outsourcing arrangement 
for  certain  information  technology  functions.  Interruptions  in   
these services can adversely affect our ability to provide services  
to our customers. 

We Are Heavily Involved in Operational Convergence. 
In an effort to more efficiently serve our customer base, there is  
an  ongoing  emphasis  on  convergence  of  our  wireless  and 

cable  operations,  including  organization  structure  and  network 
platforms.  We  have  also  commenced  an  enterprise-wide  billing   
and  business  support  system  initiative.  In  the  event  that 
implementation  of  our  convergence  plans  lead  to  operational 
problems or unforeseen delays are incurred, operational efficiencies 
may not be achieved and service impairment may result in loss of 
revenue and customers.

We Are Subject to General Economic Conditions.
Our  businesses  are  affected  by  general  economic  conditions, 
consumer  confidence  and  spending.  Recessions  or  declines  in 
economic activity or economic uncertainty, such as that which has 
occurred since late 2008, generally cause an erosion of consumer 
and business confidence and may materially reduce discretionary 
consumer  spending.  Any  reduction  in  discretionary  spending 
by  consumers  and  businesses  or  weak  economic  conditions  may 
materially  negatively  affect  us  through  decreased  demand  for   
our  products  and  services  including  decreased  advertising, 
decreased  revenue  and  profitability,  higher  churn  and  higher   
bad debt expense. 

Poor economic conditions may also have an impact on our pension 
plans as there is no assurance that the plans will be able to earn 
the assumed rate of return. As well, market driven changes may 
result in changes in the discount rates and other variables which 
would result in Rogers being required to make contributions in the 
future that differ significantly from the current contributions and 
assumptions incorporated into the actuarial valuation process. 

Network Failures Could Reduce Revenue and   
Impact Customer Service. 
The failure of our networks or key network components could, in 
some circumstances, result in an indefinite loss of service for our 
customers  and  could  adversely  impact  our  financial  results  and 
position. In addition, we rely on business partners to carry certain 
of our customers’ traffic. The failure of one of these carriers might 
also cause an interruption in service for our customers that would 
last until we could reroute the traffic to an alternative carrier.

We Are and Will Continue to Be Involved in Litigation.
In August 2008, a proceeding was commenced in Ontario pursuant 
to  that  province’s  Class  Proceedings  Act,  1992  against  Cable 
and  other  providers  of  communications  services  in  Canada.  The 
proceedings  involve  allegations  of,  among  other  things,  false, 
misleading  and  deceptive  advertising  relating  to  charges  for   
long-distance  telephone  usage.  The  plaintiffs  are  seeking   
$20 million in general damages and punitive damages of $5 million. 
The plaintiffs intend to seek an order certifying the proceedings as 
a class action. Any potential liability is not yet determinable.

In  June  2008,  a  proceeding  was  commenced  in  Saskatchewan 
under  that  province’s  Class  Actions  Act  against  providers  of 
wireless  communications  services  in  Canada.  The  proceeding 
involves allegations of, among other things, breach of contract, 
misrepresentation and false advertising in relation to the 9-1-1 fee 
charged  by  us  and  the  other  wireless  communication  providers 
in  Canada.  The  plaintiffs  are  seeking  unquantified  damages 
and restitution. The plaintiffs intend to seek an order certifying 
the  proceeding  as  a  national  class  action  in  Saskatchewan.  Any 
potential liability is not yet determinable.

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61

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In  August  2004,  a  proceeding  under  the  Class  Actions  Act 
(Saskatchewan)  was  commenced  against  providers  of  wireless 
communications in Canada relating to the system access fee charged 
by wireless carriers to some of their customers. In September 2007, 
the  Saskatchewan  Court  granted  the  plaintiffs’  application  to 
have the proceeding certified as a national, “opt-in” class action. 
As  a  national,  “opt-in”  class  action,  affected  customers  outside 
Saskatchewan would have to take specific steps to participate in 
the proceeding. We applied for leave to appeal the certification 
decision to the Saskatchewan Court of Appeal. That application 
was later adjourned pending the hearing of certain motions. In 
December 2007, we brought a motion to stay the proceeding based 
on the arbitration clause in our wireless service agreements. Our 
motion was granted in February 2008, and the Saskatchewan Court 
directed that its order in respect of the certification of the action 
would  exclude  from  the  class  of  plaintiffs  those  customers  who 
are bound by an arbitration clause. In April 2008, the Class Actions 
Act  (Saskatchewan)  was  amended  to  authorize  the  certification 
of national, “opt-out” class actions. In an “opt-out” class action, 
affected customers outside of Saskatchewan would automatically 
be part of the proceeding in that province. As a consequence of the 
amendment, counsel for the plaintiffs brought a motion to amend 
the  certification  order  previously  granted  by  the  Saskatchewan 
Court so as to certify a national, opt-out class action. In May 2009, 
the  Court  refused  to  grant  the  requested  relief  and  dismissed 
the plaintiffs’ motion. In August 2009, counsel for the plaintiffs 
commenced  a  second  proceeding  under  the  Class  Actions  Act 
(Saskatchewan) asserting the same claims against wireless carriers 
with respect to the system access fee. In December 2009, the Court 
ordered  that  the  second  proceeding  be  conditionally  stayed  on 
the basis that it is an abuse of process. Our application for leave 
to appeal the 2007 certification decision in the original proceeding 
is currently scheduled to be heard in February 2010. We have not 
recorded a liability for this contingency since the likelihood and 
amount of any potential loss cannot be reasonably estimated. If 
the ultimate resolution of this action differs from our assessment 
and assumptions, a material adjustment to our financial position 
and results of operations could result. 

In April 2004, a proceeding was brought against Fido and other 
Canadian wireless carriers claiming damages totalling $160 million, 
breach of contract, breach of confidence, breach of fiduciary duty 
and, as an alternative to the damages claims, an order for specific 
performance  of  a  conditional  agreement  relating  to  the  use  of 
38 MHz of MCS Spectrum. In May 2009, the Company settled this 
litigation for $4 million, which is included in operating, general and 
administrative expenses for the year ended December 31, 2009.

We  believe  that  we  have  adequately  provided  for  income   
taxes based on all of the information that is currently available. 
The calculation of income taxes in many cases, however, requires 
significant  judgment  in  interpreting  tax  rules  and  regulations.   
Our tax filings are subject to audits, which could materially change 
the amount of current and future income tax assets and liabilities, 
and could, in certain circumstances, result in assessment of interest 
and penalties.

There exist certain other claims and potential claims against us, 
none of which is expected to have a materially adverse effect on 
our consolidated financial position.

62 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Tariff Increases Could Adversely Affect Results of Operations.
Copyright liability pressures continue to affect our services. If fees 
were to increase, such increases could adversely affect our results 
of operations. 

RISkS AND U NCERTAINTIES S PECIFIC TO W IRELESS
Spectrum Fees May Increase With the Renewal of Cellular & 
PCS Spectrum Licences
In  March  2009,  Industry  Canada  announced  that  it  would 
undertake  a  formal  study  to  assess  the  current  market  value  of 
certain  spectrum  licences  with  a  separate  consultation  seeking 
comments  on  a  proposed  fee.  This  consultation  is  expected  to 
begin in the first quarter of 2010. This review excludes the spectrum 
acquired in 2008 in the AWS auction. The proceeding to examine 
spectrum fees could significantly increase Rogers’ payments and 
as  a  result,  could  materially  reduce  our  operating  profit.  Any 
such increases would begin to apply in 2011 and may impact our 
current accounting policies under which the spectrum licenses are 
treated as an indefinite life intangible asset and are not amortized. 
See  also  “Consultation  on  the  Renewal  of  Cellular  and  Personal 
Communications  Services  (“PCS”)  Spectrum  Licences”  under 
Wireless Regulation and Regulatory Developments above.

There is no Guarantee that Wireless’ Service Revenue Will 
Exceed Increased Handset Subsidies.
Wireless’ business model, as is generally the case for other North 
American wireless carriers, is substantially based on subsidizing the 
cost of the handset to the customer to reduce the barrier to entry, 
while in return requiring a term commitment from the customer. 
For certain handsets and smartphone devices, Wireless will commit 
with the supplier to a minimum subsidy. Wireless’ business could 
be materially adversely affected if by virtue of law or regulation 
or negative customer behaviour, Wireless was unable to require 
term commitments or early cancellation fees from its customers or 
did not receive the service revenues that it anticipated from the 
customer commitment.

The National Wireless Tower Policy Could Increase Wireless’ 
Costs or Delay the Expansion of Wireless’ Networks.
On  June  28,  2007,  Industry  Canada  released  a  new  Tower  Policy 
(CPC-2-0-03) outlining a new antenna siting policy that took effect 
on January 1, 2008. The new policy affects all parties that plan to 
install or modify an antenna system, including PCS, cellular and 
broadcasting  service  providers.  Among  other  things,  the  policy 
requires that antenna proponents must consider the use of existing 
antenna structures before proposing new structures and owners 
of  existing  systems  must  respond  to  sharing  requests.  Antenna 
proponents must also undertake public notification using defined 
processes  and  must  address  local  requirements  and  concerns. 
Certain  types  of  antenna  installations  are  excluded  from  the 
requirement to consult with local authorities and the public.

Foreign Ownership Changes Could Increase Competition.
Wireless could face increased competition if there is a removal of 
the limits on foreign ownership and control of wireless licences or a 
relaxation of the limits such as seen with the approval of Globalive 
to operate with its current ownership structure. Legislative action to 
remove or relax these limits can result in foreign telecommunication 
companies entering the Canadian wireless communications market, 
through the acquisition of either wireless licences or of a holder of 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

wireless licences. The entry into the market of such companies with 
significantly greater capital resources than Wireless could reduce 
Wireless’ market share and cause Wireless’ revenues to decrease.

Wireless is Dependent on Certain key Infrastructure and 
Handset Vendors, Which Could Impact the Quality of Wireless’ 
Services or Impede Network Development and Expansion.
Wireless  has  relationships  with  a  small  number  of  essential 
network infrastructure and handset vendors, over which it has no 
operational or financial control and only limited influence in how 
the  vendors  conduct  their  businesses.  The  failure  of  one  of  our 
network infrastructure suppliers could delay programs to provide 
additional network capacity or new capabilities and services across 
the business. Handsets and network infrastructure suppliers may, 
among other things, extend delivery times, raise prices and limit 
supply due to their own shortages and business requirements. If 
these  suppliers  fail  to  deliver  products  and  services  on  a  timely 
basis or fail to develop and deliver handsets that satisfy Wireless’ 
customers’ demands, this could have a material adverse effect on 
Wireless’ business, financial condition and results of operations. 
Similarly, interruptions in the supply of equipment for our networks 
could impact the quality of Wireless’ service or impede network 
development and expansion.

Long-Distance Equal Access Could Increase Competition.
The CRTC’s three-year Work Plan indicates their intent to review 
the  issue  of  Long-Distance  Equal  Access  for  Wireless  Carriers.   
If  required,  this  may  introduce  additional  competition  in  the 
provision  of  wireless  long-distance  thus  impacting  Wireless’   
long-distance revenues.

Restrictions on the Use of Wireless Handsets While Driving 
May Reduce Subscriber Usage.
Most  provincial  government  bodies  have  introduced  and/or 
enacted legislation to restrict or prohibit wireless handset usage 
while  driving  while  permitting  hands-free  usage.  Some  studies 
have indicated that certain aspects of using wireless handsets while 
driving may impair the attention of drivers in various circumstances, 
making accidents more likely. Laws prohibiting or restricting the 
use  of  wireless  handsets  while  driving  could  have  the  effect  of 
reducing subscriber usage, which could cause an adverse effect on 
Wireless’ business. Additionally, concerns over the use of wireless 
handsets while driving could lead to litigation relating to accidents, 
deaths or bodily injuries, which could also have an adverse effect 
on Wireless’ business.

In April 2009, the Ontario Legislature passed the bill prohibiting 
wireless  handset  usage  while  driving  except  with  the  use   
of Bluetooth or other hands-free devices. The implementation date 
was  October  26,  2009,  with  a  three-month  grace  period  during 
which warnings will be issued. In June 2009, Manitoba introduced 
and  passed  similar  legislation.  A  date  for  implementation  has   
not been set. Both British Columbia and Saskatchewan implemented 
legislation  as  of  January  1,  2010,  and  Prince  Edward  Island  has 
legislation  effective  January  23,  2010.  Legislation  banning  the 
use  of  handheld  devices  while  driving,  except  when  used  in 
conjunction with hands-free devices, already exists in the provinces  
of  Quebec,  Manitoba,  Nova  Scotia  and  Newfoundland  and 
Labrador.  Alberta,  Yukon  and  New  Brunswick  are  expected  to 
introduce legislation in 2010.

Concerns About Radio Frequency Emissions May Adversely 
Affect Our Business.
Occasionally,  media  and  other  reports  have  highlighted  alleged 
links between radio frequency emissions from wireless handsets 
and various health concerns, including cancer, and interference with 
various medical devices, including hearing aids and pacemakers. 
While there are no definitive reports or studies stating that such 
health issues are directly attributable to radio frequency emissions, 
concerns over radio frequency emissions may discourage the use 
of wireless handsets or expose us to potential litigation. It is also 
possible that future regulatory actions may result in the imposition 
of more restrictive standards on radio frequency emissions from 
low powered devices, such as wireless handsets. Wireless is unable 
to predict the nature or extent of any such potential restrictions.

RISkS AND U NCERTAINTIES S PECIFIC TO C ABLE
Changes in Technology Could Increase Competition.
Improvements in the quality of streaming video over the Internet 
coupled with increasing availability of television shows and movies 
on the Internet increases competition to Canadian cable television 
systems.  If  changes  in  technology  are  made  to  any  alternative 
Canadian  multi-channel  broadcasting  distribution  system, 
competition with our cable services may increase. In addition, as 
improvements  in  technology  are  made  with  respect  to  wireless 
Internet, it increasingly becomes a substitute for the traditional 
high-speed Internet service.

Failure to Obtain Access to Support Structures and Municipal 
Rights of Way Could Increase Cable’s Costs and Adversely 
Affect Our Business.
Cable requires access to support structures and municipal rights of 
way in order to deploy facilities. Where access to municipal rights 
of way cannot be secured, Cable may apply to the CRTC to obtain 
a right of access under the Telecommunications Act. However, the 
Supreme  Court  of  Canada  ruled  in  2003  that  the  CRTC  does  not 
have the jurisdiction to establish the terms and conditions of access 
to the poles of hydroelectric companies. As a result of this decision, 
Cable’s access to hydroelectric company poles is obtained pursuant 
to orders from the Ontario Energy Board and the New Brunswick 
Public Utilities Board.

If Cable is Unable to Develop or Acquire Advanced 
Encryption Technology to Prevent Unauthorized Access to Its 
Programming, Cable Could Experience a Decline in Revenues.
Cable  utilizes  encryption  technology  to  protect  its  cable  signals 
from  unauthorized  access  and  to  control  programming  access 
based on subscription packages. There can be no assurance that 
Cable will be able to effectively prevent unauthorized decoding of 
signals in the future. If Cable is unable to control cable access with  
our encryption technology, Cable’s subscription levels for digital 
programming  including,  premium  VOD  and  SVOD,  as  well  as   
Rogers Retail rentals, may decline, which could result in a decline in 
Cable’s revenues.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Increasing Programming Costs Could Adversely Affect Cable’s 
Results of Operations.
Cable’s single most significant purchasing commitment is the cost 
of  acquiring  programming.  Programming  costs  have  increased 
significantly  in  recent  years,  particularly  in  connection  with  the 
recent  growth  in  subscriptions  to  digital  specialty  channels. 
Increasing programming costs within the industry could adversely 
affect  Cable’s  operating  results  if  Cable  is  unable  to  pass  such 
programming costs on to its subscribers.

Cable Telephony is Highly Dependent on Facilities and   
Services of the ILECs.
Cable’s out-of-territory telephony business is highly-dependent on 
the availability of unbundled facilities acquired from incumbent 
telecom operators, pursuant to CRTC rules. Changes to these rules 
could severely affect the cost of operating these businesses. 

Over-the -Air Television Station Licence Renewals Could 
Adversely Affect Cable’s Results of Operations.
In  Broadcasting  Notice  of  Consultation  2009-411,  the  CRTC 
announced that it is “now of the view that a negotiated solution 
for compensation for the free market value of local conventional 
television signals is also appropriate”. In Broadcasting Notice of 
Consultation  2009-411-3  released  on  August  11,  2009,  the  CRTC 
announced that “the Commission will proceed with an examination 
de novo of the question of whether or not the Commission should 
put in place a regime for the establishment of fair value for local 
conventional  television  signals”.  An  imposition  of  FFC  would 
increase Rogers’ costs. See the “Review of Broadcasting Regulations 
including Fee-for-Carriage and Distant Signal Fees” section under 
“Government Regulation and Regulatory Developments”.  

Unbundled Local Loop Rates Could Adversely Affect Cable’s 
Results of Operations.
In June 2009, Bell Canada and Bell Aliant filed tariff applications to 
increase the rates for their unbundled copper loops. The proposed 
increases range from 25% to 100% according to location. Rogers 
leases unbundled loops from Bell Canada and Bell Aliant to provide 
both residential and business primary exchange services, mostly 
outside of the cable footprint in Ontario, Quebec and the Maritimes 
and approval of these proposed rates would increase Rogers’ costs. 
Rogers is opposing these rate increases.

RISkS AND U NCERTAINTIES S PECIFIC TO M EDIA
Changes in Regulatory Policies May Adversely   
Affect Media’s Business.
The CRTC conducted a review of the specialty and pay television 
sector,  as  well  as  the  regulations  affecting  all  distributors   
(the Broadcasting Distribution Regulations). This review focused 
on  a  number  of  different  issues,  including  wholesale  fees,   
dispute  resolution  and  packaging  and  linkage  requirements. 
This broad-based review impacts all specialty services, including 
Rogers  Sportsnet,  The  Biography  Channel  Canada,  OLN  and 
G4TechTV Canada. See the “Review of Broadcasting Regulations 
including Fee-for-Carriage and Distant Signal Fees” section under 
“Government  Regulation  and  Regulatory  Developments”.  The 
ability  to  collect  fees  impacts  all  broadcasters,  including  OMNI 
Television and Citytv.

Pressures Regarding Channel Placement Could Negatively 
Impact the Tier Status of Certain of Media’s Channels.
Unfavourable channel placement could negatively affect the 
results  of  The  Shopping  Channel,  Sportsnet,  G4TechTV,  The 
Biography Channel Canada and OLN.

A Loss in Media’s Leadership Position in Radio, Television 
or Magazine Readership Could Adversely Impact Media’s 
Sales Volumes and Advertising Rates.
It is well established that advertising dollars migrate to media 
properties  that  are  leaders  in  their  respective  markets  and 
categories when advertising budgets are tightened. Although 
most of Media’s radio, television and magazine properties are 
currently leaders in their respective markets, such leadership 
may not continue in the future. Advertisers base a substantial 
part of their purchasing decisions on statistics such as ratings 
and readership generated by industry associations and agencies. 
If Media’s radio and television ratings or magazine readership 
levels were to decrease substantially, Media’s advertising sales 
volumes  and  the  rates  which  it  charges  advertisers  could  be 
adversely affected.

Changes in Technology Could Increase Competition.
The  increasing  utilization  of  PVRs  could  influence  Media’s 
capability  to  generate  television  advertising  revenues  as 
viewers are provided with the opportunity to skip advertising 
aired on the television networks. The emergence of subscriber-
based satellite and digital radio products could change radio 
audience listening habits and negatively impact the results of 
Media’s  radio  stations.  Certain  audiences  are  also  migrating 
to the Internet as more video becomes available. In addition, 
as  mandated  by  the  CRTC,  Canadian  television  signals  are 
migrating to a strictly digital platform by August 31, 2011, which 
could impact Media’s ability to reach certain audiences. 

An Increase in Paper Prices, Printing Costs or Postage Could 
Adversely Affect Media’s Results of Operations.
A  significant  portion  of  Publishing’s  operating  expenses 
consists  of  paper,  printing  and  postage  expenses.  Paper  is 
Publishing’s single largest raw material expense, representing 
approximately 8% of Publishing’s operating expenses in 2009. 
Publishing depends upon outside suppliers for all of its paper 
supplies,  holds  limited  quantities  of  paper  in  stock  itself, 
and  is  unable  to  control  paper  prices,  which  can  fluctuate 
considerably. Moreover, Publishing is generally unable to pass 
paper cost increases on to customers. Printing costs represented 
approximately 12% of Publishing’s operating expenses in 2009. 
Publishing relies on third parties for all of its printing services. 
In addition, Publishing relies on the Canadian Postal Service to 
distribute a large percentage of its publications. Any disruption 
in printing or postage services could have a material impact on 
Media’s results of operations or financial condition. A material 
increase in paper prices, printing costs or postage expenses to 
Publishing could have a materially adverse effect on Media’s 
business, results of operations or financial condition.

Blue Jays Player Contract Activity Could Adversely Affect 
Media’s Results of Operations.
The termination and release of Blue Jays player contracts before 
the end of the contract term adversely affects Media’s results.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

5.  ACCOUNTING POLICIES AND NON-GAAP MEASURES

kEY P ERFORMANCE I NDIC ATORS AND N ON - GA AP MEASURES
We measure the success of our strategies using a number of key 
performance indicators, which are outlined below. The following 
key performance indicators are not measurements in accordance 
with Canadian or U.S. GAAP and should not be considered as an 
alternative to net income or any other measure of performance 
under Canadian or U.S. GAAP.

Subscriber Counts
We determine the number of subscribers to our services based on 
active  subscribers.  A  wireless  subscriber  is  represented  by  each 
identifiable telephone number. A cable subscriber is represented by 
a dwelling unit. In the case of multiple units in one dwelling, such 
as an apartment building, each tenant with cable service, whether 
invoiced individually or having services included in his or her rent, is 
counted as one subscriber. Commercial or institutional units, such as 
hospitals or hotels, are each considered to be one subscriber. When 
subscribers  are  deactivated,  either  voluntarily  or  involuntarily 
for non-payment, they are considered to be deactivations in the 
period the services are discontinued. Wireless prepaid subscribers 
are considered active for a period of 180 days from the date of their 
last revenue-generating usage.

We  report  wireless  subscribers  in  two  categories:  postpaid  and 
prepaid. Postpaid includes voice-only and data-only subscribers, 
as well as subscribers with service plans integrating both voice and 
data, while prepaid includes voice-only subscribers.

Internet,  Rogers  Home  Phone  and  RBS  subscribers  include  only 
those subscribers with service installed, operating and on billing 
and excludes those subscribers who have subscribed to the service 
but for whom installation of the service was still pending. 

Subscriber Churn
Subscriber  churn  is  calculated  on  a  monthly  basis.  For  any   
particular  month,  subscriber  churn  for  Wireless  represents  the 
number of subscribers deactivating in the month divided by the 
aggregate number of subscribers at the beginning of the month. 
When  used  or  reported  for  a  period  greater  than  one  month, 
subscriber churn represents the monthly average of the subscriber 
churn for the period. 

Average Revenue Per User
ARPU is calculated on a monthly basis. For any particular month, 
ARPU represents monthly revenue divided by the average number 
of  subscribers  during  the  month.  In  the  case  of  Wireless,  ARPU 
represents  monthly  network  revenue  divided  by  the  average 
number  of  subscribers  during  the  month.  ARPU,  when  used 
in  connection  with  a  particular  type  of  subscriber,  represents 
monthly revenue generated from those subscribers divided by the  
average  number  of  those  subscribers  during  the  month.  When   
used  or  reported  for  a  period  greater  than  one  month,  ARPU 
represents the monthly average of the ARPU calculations for the 
period. We believe ARPU helps to identify trends and to indicate 
whether we have been successful in attracting and retaining higher 
value subscribers. 

Operating Expenses
Operating  expenses  are  segregated  into  three  categories  for 
assessing business performance:

•	 Cost	 of	 sales,	 which	 is	 comprised	 of	 wireless	 equipment	  
costs,  Rogers  Retail  merchandise  and  depreciation  of   
Rogers  Retail  rental  assets,  as  well  as  cost  of  goods  sold  by   
The Shopping Channel; 

•	 Sales	 and	 marketing	 expenses,	 which	 represent	 the	 costs	 to	
acquire new subscribers (other than those related to equipment), 
such as advertising, commissions paid to third parties for new 
activations, remuneration and benefits to sales and marketing 
employees, as well as direct overheads related to these activities 
and the costs of operating the Rogers Retail store locations; and

•	 Operating,	general	and	administrative	expenses,	which	include	
all other expenses incurred to operate the business on a day-to-
day basis and service existing subscriber relationships, including 
retention  costs,  inter-carrier  payments  to  roaming  partners   
and  long-distance  carriers,  network  maintenance  costs,   
programming related costs, the CRTC contribution levy, Internet 
and e-mail services and printing and production costs.

In  the  wireless  and  cable  industries  in  Canada,  the  demand 
for  services  continues  to  grow  and  the  variable  costs,  such  as 
commissions  paid  for  subscriber  activations,  as  well  as  the  fixed 
costs of acquiring new subscribers, are significant. Fluctuations in 
the number of activations of new subscribers from period-to-period 
and  the  seasonal  nature  of  both  wireless  and  cable  subscriber 
additions  result  in  fluctuations  in  sales  and  marketing  expenses 
and accordingly, in the overall level of operating expenses. In our 
Media business, sales and marketing expenses may be significant to 
promote publishing, radio and television properties, which in turn 
attract advertisers, viewers, listeners and readers.

Operating Profit and Operating Profit Margin
We define operating profit as net income before depreciation and 
amortization, interest expense, income taxes and non-operating 
items,  which  include  impairment  losses  on  goodwill,  intangible 
assets and other long-term assets, foreign exchange gains (losses), 
loss on repayment of long-term debt, debt issuance costs, change 
in fair value of derivative instruments, and other income. Operating 
profit is a standard measure used in the communications industry 
to  assist  in  understanding  and  comparing  operating  results 
and is often referred to by our peers and competitors as EBITDA 
(earnings before interest, taxes, depreciation and amortization) or 
OIBDA (operating income before depreciation and amortization). 
We believe this is an important measure as it allows us to assess 
our  ongoing  businesses  without  the  impact  of  depreciation  or 
amortization  expenses  as  well  as  non-operating  factors.  It  is 
intended to indicate our ability to incur or service debt, invest in 
PP&E and allows us to compare us to our peers and competitors 
who may have different capital or organizational structures. This 
measure is not a defined term under Canadian GAAP or U.S. GAAP.

We calculate operating profit margin by dividing operating profit 
by  total  revenue,  except  in  the  case  of  Wireless.  For  Wireless, 
operating profit margin is calculated by dividing operating profit 
by network revenue. Network revenue is used in the calculation, 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

instead of total revenue, because network revenue better reflects 
Wireless’  core  business  activity  of  providing  wireless  services.   
Refer  to  the  section  entitled  “Supplementary  Information:   
Non-GAAP Calculations” for further details on this Wireless, Cable 
and Media calculation.

Adjusted Operating Profit, Adjusted Operating Profit Margin, 
Adjusted Net Income, and Adjusted Basic and Diluted Net 
Income Per Share
We have included certain non-GAAP financial measures that we 
believe provide useful information to management and readers of 
this MD&A in measuring our financial performance. These measures, 
which include adjusted operating profit, adjusted operating profit 
margin, adjusted net income and adjusted basic and diluted net 
income per share, do not have a standardized meaning under GAAP 
and, therefore, may not be comparable to similarly titled measures 
presented by other publicly traded companies, nor should they be 
construed as an alternative to other financial measures determined 
in accordance with GAAP. We define adjusted operating profit as 
operating profit less: (i) the impact of the one-time non-cash charge 
resulting from the introduction of a cash settlement feature related 
to employee stock options; (ii) stock-based compensation expense 
(recovery);  (iii)  integration  and  restructuring  expenses;  (iv)  the 
impact of a one-time charge resulting from the renegotiation of an 
Internet-related services agreement; (v) an adjustment for Canadian 
Radio-television  and  Telecommunications  Commission  (“CRTC”) 
Part II fees related to prior periods; (vi) contract termination fees; 
and (vii) pension settlement. In addition, adjusted net income and 
adjusted net income per share excludes debt issuance costs, loss 
on repayment of long-term debt, impairment losses on goodwill, 
intangible  assets  and  other  long-term  assets,  and  the  related 
income tax impacts of the above items. 

We believe that these non-GAAP financial measures may provide 
for  a  more  effective  analysis  of  our  operating  performance.  In 
addition,  the  items  mentioned  above  could  potentially  distort 
the analysis of trends due to the fact that they are either volatile 
or  unusual  or  non-recurring,  can  vary  widely  from  company-to-
company and can impair comparability. The exclusion of these items 
does not mean that they are unusual, infrequent or non-recurring. 

We  use  these  non-GAAP  measures  internally  to  make  strategic 
decisions,  forecast  future  results  and  evaluate  our  performance 
from period-to-period and compared to forecasts on a consistent 
basis. We believe that these measures present trends that are useful 
in managing the business, and to investors and analysts in enabling 
them to assess the underlying changes in our business over time. 

Adjusted operating profit and adjusted operating profit margins, 
which  are  reviewed  regularly  by  management  and  our  Board 
of Directors, are also useful in assessing our performance and in 
making decisions regarding the ongoing operations of the business 
and the ability to generate cash flows. 

Additions to PP&E
Additions  to  PP&E  include  those  costs  associated  with  acquiring 
and  placing  our  PP&E  into  service.  Because  the  communications 
business requires extensive and continual investment in equipment, 
including  investment  in  new  technologies  and  expansion  of 
geographical reach and capacity, additions to PP&E are significant 
and management focuses continually on the planning, funding and 
management of these expenditures. We focus more on managing 
additions  to  PP&E  than  we  do  on  managing  depreciation  and 
amortization  expense  because  additions  to  PP&E  have  a  direct 
impact on our cash flow, whereas depreciation and amortization 
are non-cash accounting measures required under Canadian and 
U.S. GAAP.

The  additions  to  PP&E  before  related  changes  to  non-cash   
working  capital  represent  PP&E  that  we  actually  took  title  to  in  
the  period.  Accordingly,  for  purposes  of  comparing  our  PP&E 
outlays, we believe that additions to PP&E before related changes  
to  non-cash  working  capital  best  reflect  our  cost  of  PP&E  in  a 
period, and provide a more accurate determination for period-to-
period comparisons. 

CRITIC AL ACCOUNTING POLICIES 
This MD&A has been prepared with reference to our 2009 Audited 
Consolidated Financial Statements and Notes thereto, which have 
been  prepared  in  accordance  with  Canadian  GAAP.  The  Audit 
Committee of our Board reviews our accounting policies, reviews 
all quarterly and annual filings, and recommends approval of our 
annual financial statements to our Board. For a detailed discussion 
of  our  accounting  policies,  see  Note  2  to  the  2009  Audited 
Consolidated  Financial  Statements.  In  addition,  a  discussion  of 
new accounting standards adopted by us and critical accounting 
estimates are discussed in the sections “New Accounting Standards” 
and “Critical Accounting Estimates”, respectively. 

Revenue Recognition 
Revenue is categorized into the following types, the majority of 
which  are  recurring  in  nature  on  a  monthly  basis  from  ongoing 
relationships, contractual or otherwise, with our subscribers:

•	 Monthly	 subscriber	 fees	 in	 connection	 with	 wireless	 and	  
wireline  ser vices,  cable,  telephony,  Internet  ser vices,   
rental of equipment, network services and media subscriptions  
are  recorded  as  revenue  on  a  pro  rata  basis  as  the  service   
is provided;

•	 Revenue	 from	 airtime,	 roaming,	 long-distance	 and	 optional	
services,  pay-per-use  services,  video  rentals  and  other  sales   
of products are recorded as revenue as the services or products 
are delivered;

•	 Revenue	 from	 the	 sale	 of	 wireless	 and	 cable	 equipment	 is	
recorded  when  the  equipment  is  delivered  and  accepted  by 
the independent dealer or subscriber in the case of direct sales. 
Equipment subsidies related to new and existing subscribers are 
recorded as a reduction of equipment revenues;

These non-GAAP measures should be viewed as a supplement to, 
and not a substitute for, our results of operations reported under 
Canadian  and  U.S.  GAAP.  A  reconciliation  of  these  non-GAAP 
financial measures to operating profit, net income and net income 
per  share  is  included  in  the  section  entitled  “Supplementary 
Information: Non-GAAP Calculations”.

•	 Installation	 fees	 and	 activation	 fees	 charged	 to	 subscribers	
do not meet the criteria as a separate unit of accounting. As a 
result, in Wireless, these fees are recorded as part of equipment  
revenue and, in the case of Cable, are deferred and amortized 
over  the  related  service  period.  The  related  service  period 
for  Cable  ranges  from  26  to  48  months,  based  on  subscriber   

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

disconnects, transfers of service and moves. Incremental direct 
installation  costs  related  to  re-connects  are  deferred  to  the 
extent of deferred installation fees and amortized over the same 
period as these related installation fees. New connect installation 
costs are capitalized to PP&E and amortized over the useful life of  
the related assets;

•	 Advertising	 revenue	 is	 recorded	 in	 the	 period	 the	 advertising	 
airs on our radio or television stations and the period in which 
advertising is featured in our publications;

•	 Monthly	subscription	revenues	received	by	television	stations	for	
subscriptions from cable and satellite providers are recorded in 
the month in which they are earned;

•	 Blue	Jays’	revenue	from	home	game	admission	and	concessions	is	
recognized as the related games are played during the baseball 
regular season. Revenue from radio and television agreements is 
recorded at the time the related games are aired. The Blue Jays 
also receive revenue from the Major League Baseball Revenue 
Sharing Agreement, which distributes funds to and from member 
clubs, based on each club’s revenues. This revenue is recognized 
in the season in which it is earned, when the amount is estimable 
and collectibility is reasonably assured; and

•	 Discounts	 provided	 to	 customers	 related	 to	 combined	  
purchases of Wireless, Cable, and Media products and services are 
charged directly to the revenue for the products and services to  
which they relate.

We  offer  certain  products  and  services  as  part  of  multiple 
deliverable  arrangements.  We  divide  multiple  deliverable 
arrangements into separate units of accounting. Components of 
multiple  deliverable  arrangements  are  separately  accounted  for 
provided  the  delivered  elements  have  stand-alone  value  to  the 
customers and the fair value of any undelivered elements can be 
objectively and reliably determined. Consideration for these units is 
measured and allocated amongst the accounting units based upon 
their fair values and our relevant revenue recognition policies are 
applied to them. We recognize revenue once persuasive evidence 
of an arrangement exists, delivery has occurred or services have 
been rendered, fees are fixed and determinable and collectibility 
is reasonably assured.

Unearned revenue includes subscriber deposits, installation fees 
and  amounts  received  from  subscribers  related  to  services  and 
subscriptions to be provided in future periods. 

Subscriber Acquisition and Retention Costs
We  operate  within  a  highly-competitive  industry  and  generally 
incur  significant  costs  to  attract  new  subscribers  and  retain 
existing subscribers. All sales and marketing expenditures related 
to subscriber acquisitions, retention and contract renewals, such 
as commissions, and the cost associated with the sale of customer 
premises equipment, are expensed as incurred. 

A  large  percentage  of  the  subscriber  acquisition  and  retention 
costs, such as equipment subsidies and commissions, are variable 
in nature and directly related to the acquisition or renewal of a 
subscriber. In addition, subscriber acquisition and retention costs 
on a per-subscriber-acquired basis fluctuate based on the success 
of  promotional  activity  and  the  seasonality  of  the  business. 
Accordingly,  if  we  experience  significant  growth  in  subscriber 
activations or renewals during a period, expenses for that period 
will increase.

Capitalization of Direct Labour and Overhead
During construction of new assets, direct costs plus a portion of 
applicable overhead costs are capitalized. Repairs and maintenance 
expenditures are charged to operating expenses as incurred. 

CRITIC AL ACCOUNTING ESTIMATES 
This MD&A has been prepared with reference to our 2009 Audited 
Consolidated Financial Statements and Notes thereto, which have 
been prepared in accordance with Canadian GAAP. The preparation 
of  these  financial  statements  requires  management  to  make 
estimates and assumptions that affect the reported amounts of 
assets, liabilities, revenues and expenses, and the related disclosure 
of contingent assets and liabilities. These estimates are based on 
management’s historical experience and various other assumptions 
that are believed to be reasonable under the circumstances, the 
results of which form the basis for making judgments about the 
reported  amounts  of  assets,  liabilities,  revenue  and  expenses 
that are not readily apparent from other sources. Actual results 
could differ from those estimates. We believe that the accounting 
estimates discussed below are critical to our business operations 
and an understanding of our results of operations or may involve 
additional  management  judgment  due  to  the  sensitivity  of  the 
methods  and  assumptions  necessary  in  determining  the  related 
asset, liability, revenue and expense amounts.

Purchase Price Allocations
The allocations of the purchase prices for our acquisitions involves 
considerable  judgment  in  determining  the  fair  values  assigned 
to the tangible and intangible assets acquired and the liabilities 
assumed on acquisition. Among other things, the determination of 
these fair values involved the use of discounted cash flow analyses, 
estimated future margins, estimated future subscribers, estimated 
future royalty rates, the use of information available in the financial 
markets and estimates as to costs to close duplicate facilities and 
buy  out  certain  contracts.  Refer  to  Note  4  of  the  2009  Audited 
Consolidated  Financial  Statements  for  acquisitions  made  during 
2009. Should actual rates, cash flows, costs and other items differ 
from our estimates, this may necessitate revisions to the carrying 
value  of  the  related  assets  and  liabilities  acquired,  including 
revisions that may impact net income in future periods. 

Useful Lives of PP&E
We  depreciate  the  cost  of  PP&E  over  their  respective  estimated 
useful lives. These estimates of useful lives involve considerable 
judgment.  In  determining  the  estimates  of  these  useful  lives, 
we  take  into  account  industry  trends  and  company-specific 
factors,  including  changing  technologies  and  expectations  for 
the  in-service  period  of  certain  assets.  On  an  annual  basis,  we 
re-assess our existing estimates of useful lives to ensure they match 
the anticipated life of the technology from a revenue-producing 
perspective. If technological change happens more quickly or in 
a  different  way  than  anticipated,  we  might  have  to  reduce  the 
estimated life of PP&E, which could result in a higher depreciation 
expense in future periods or an impairment charge to write down 
the value of PP&E.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

67

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Capitalization of Direct Labour and Overhead
Certain  direct  labour  and  indirect  costs  associated  with  the 
acquisition,  construction,  development  or  betterment  of  our 
networks  are  capitalized  to  PP&E.  The  capitalized  amounts  are 
calculated  based  on  estimated  costs  of  projects  that  are  capital 
in nature, and are generally based on a rate per hour. Although 
interest costs are permitted to be capitalized during construction 
under Canadian GAAP, it is our policy not to capitalize interest.

Accrued Liabilities
The preparation of financial statements requires management to 
make estimates and assumptions that affect the reported amounts 
of accrued liabilities at the date of the financial statements and the 
reported amounts expensed during the year. Actual results could 
differ from those estimates. 

Amortization of Intangible Assets
We  amortize  the  cost  of  finite-lived  intangible  assets  over  their 
estimated  useful  lives.  These  estimates  of  useful  lives  involve 
considerable judgment. During 2004 and 2005, the acquisitions of 
Fido,  Call-Net,  the  minority  interests  in  Wireless  and  Sportsnet, 
together  with  the  consolidation  of  the  Blue  Jays,  as  well  as  the 

acquisitions of Futureway and Citytv in 2007, and Aurora Cable and 
channel m in 2008, resulted in significant increases to our intangible  
asset  balances.  Judgment  is  also  involved  in  determining  that   
spectrum  and  broadcast  licences  have  indefinite  lives,  and  are 
therefore not amortized.

The determination of the estimated useful lives of brand names 
involves historical experience, marketing considerations and the 
nature of the industries in which we operate. The useful lives of 
subscriber  bases  are  based  on  the  historical  churn  rates  of  the 
underlying  subscribers  and  judgments  as  to  the  applicability  of 
these rates going forward. The useful lives of roaming agreements 
are based on estimates of the useful lives of the related network 
equipment. The useful lives of wholesale agreements and dealer 
networks are based on the underlying contractual lives. The useful 
life of the marketing agreement is based on historical customer 
lives. The determination of the estimated useful lives of intangible 
assets impacts amortization expense in the current period as well 
as future periods. The impact on net income on a full-year basis of 
changing the useful lives of the finite-lived intangible assets by one 
year is shown in the chart below. 

Impact of Changes in Estimated Useful Lives

(In millions of dollars) 

Brand names

  Rogers
  Fido
  Citytv
Subscriber base
  Rogers
  Cable
Roaming agreements

Marketing agreement

Amorization  
Period

Increase in Net Income 
if Life Increased by 1 year

Decrease in Net Income  
if Life Decreased by 1 year

20.0 years
5.0 years
5.0 years

4.7 years
3.0 years
12.0 years

5.0 years

$ 
$ 
$ 

$ 
$ 
$ 

$ 

1 
3 
0 

30 
2 
3 

2 

$ 
$ 
$ 

$ 
$ 
$ 

$ 

(1)
(5)
(1)

(46)
(3)
(4)

(3)

Impairment of Goodwill, Indefinite -Lived Intangible Assets 
and Long-Lived Assets
Indefinite-lived intangible assets, including goodwill and spectrum/
broadcast licences, as well as long-lived assets, including PP&E and 
other  intangible  assets,  are  assessed  for  impairment  on  at  least 
an annual basis or more often if events or circumstances warrant. 
These  impairment  tests  involve  the  use  of  both  undiscounted   
and discounted net cash flow analyses to assess the recoverability 
of  the  carrying  value  of  these  assets  and  the  fair  value  of  both 
indefinite-lived and long-lived assets, if applicable. These analyses 
involve estimates of future cash flows, estimated periods of use and 
applicable discount rates. During 2009, we recorded an impairment 
charge of $18 million related to certain of our broadcast assets, and 
during 2008, we recorded an impairment charge of $294 million 
relating to our conventional television business. These impairments 
resulted  from  challenging  economic  conditions  and  weakening 
industry expectations in the conventional television business and a 
decline in advertising revenues. 

Income Tax Estimates
We  use  judgment  in  the  estimation  of  income  taxes  and  future 
income  tax  assets  and  liabilities.  In  the  preparation  of  our 
Consolidated  Financial  Statements,  we  are  required  to  estimate 
income  taxes  in  each  of  the  jurisdictions  in  which  we  operate. 
This  involves  estimating  actual  current  tax  expense,  together 
with  assessing  temporary  differences  that  result  from  differing 
treatments in items for accounting purposes versus tax purposes, 
and in estimating the recoverability of the benefits arising from tax 
loss carryforwards. We are required to assess whether it is more 
likely than not that future income tax assets will be realized prior 
to the expiration of the related tax loss carryforwards. Judgment 
is required to determine if a valuation allowance is needed against 
either  all  or  a  portion  of  our  future  income  tax  assets.  Various 
considerations  are  reflected  in  this  judgment,  including  future 
profitability  of  related  companies,  tax  planning  strategies  that 
are being implemented or could be implemented to recognize the 
benefits of these tax assets, as well as the expiration of the tax loss 
carryforwards. Judgments and estimates made to assess the tax 

68 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

treatment of items and the need for a valuation allowance impact 
the future income tax balances as well as net income through the 
current and future income tax provisions. As at December 31, 2009, 
and as detailed in Note 7 to the 2009 Audited Consolidated Financial 
Statements, we have non-capital income tax loss carryforwards of 
approximately  $370  million.  Our  net  future  income  tax  liability, 
prior  to  valuation  allowances,  totals  approximately  $125  million 
at December 31, 2009 (2008 – asset of $251 million). The recorded 
valuation  allowance  results  in  a  future  income  tax  asset  of  $52 
million, reflecting that it is more likely than not that certain income 
tax assets will be realized. 

Credit Spreads and the Impact on Fair Value of Derivatives
Rogers’ Derivatives are recorded using an estimated credit-adjusted 
mark-to-market valuation which is determined by increasing the 
treasury-related  discount  rates  used  to  calculate  the  risk-free   
estimated mark-to-market valuation by an estimated Bond Spread 
for  the  relevant  term  and  counterparty  for  each  Derivative.  In 
the case of Derivatives in an asset position (i.e., those Derivatives 
for  which  the  counterparties  owe  Rogers),  the  Bond  Spread  for 
the bank counterparty is added to the risk-free discount rate to 
determine  the  estimated  credit-adjusted  value.  In  the  case  of 
Derivatives in a liability position (i.e., those Derivatives for which 
Rogers owes the counterparties), Rogers’ Bond Spread is added to 
the risk-free discount rate. The estimated credit-adjusted values of  
the Derivatives are subject to changes in credit spreads of Rogers 
and its counterparties.

and the future performance of plan assets. Delayed recognition 
of differences between actual results and expected or estimated 
results is a guiding principle of pension accounting. This principle 
results in recognition of changes in benefit obligations and plan 
performance  over  the  working  lives  of  the  employees  receiving 
benefits under the plan. The primary assumptions and estimates 
include the discount rate, the expected return on plan assets and 
the  rate  of  compensation  increase.  Changes  to  these  primary 
assumptions  and  estimates  would  impact  pension  expense  and 
the deferred pension asset. The current economic conditions may 
also have an impact on the pension plan of the Company as there 
is no assurance that the plan will be able to earn the assumed rate 
of return. As well, market driven changes may result in changes in 
the discount rates and other variables which would result in the 
Company being required to make contributions in the future that 
differ significantly from the current contributions and assumptions 
incorporated into the actuarial valuation process.

During  2009,  the  Company  made  a  lump-sum  contribution  of   
$61 million to its pension plans, following which the pension plans 
purchased $172 million of annuities from insurance companies for 
all employees in the pension plans who had retired as of January 
1,  2009.  The  purchase  of  the  annuities  relieves  the  Company  of 
primary responsibility for, and eliminates significant risk associated 
with,  the  accrued  benefit  obligation  for  the  retired  employees. 
The  non-cash  settlement  loss  arising  from  this  transaction  was   
$30 million and was recorded in the year ended December 31, 2009.

Pension Plans
When accounting for defined benefit pension plans, assumptions 
are  made  in  determining  the  valuation  of  benefit  obligations 

The following table illustrates the increase (decrease) in the accrued 
benefit  obligation  and  pension  expense  for  changes  in  these 
primary assumptions and estimates:

Impact of Changes in Pension- Related Assumptions

(In millions of dollars)

Discount rate

Impact of: 1% increase
1% decrease

Rate of compensation increase
Impact of:  0.25% increase:
 0.25% decrease

Expected rate of return on assets

Impact of: 1% increase
1% decrease

Accrued Benefit Obligation at 
End of Fiscal 2009

Pension Expense
Fiscal 2009

  $ 

  $ 

7.20% 

(83)
91 
3.00% 
4 
(4)
 N/A 
 N/A 
 N/A 

  $ 

  $ 

6.75% 

(12)
18 
3.00% 
1 
(1)
7.25% 
6 
(6)

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

69

 
 
 
  
  
 
 
 
  
  
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Allowance for Doubtful Accounts
A significant portion of our revenue is earned from selling on credit 
to  individual  consumers  and  business  customers.  The  allowance 
for doubtful accounts is calculated by taking into account factors 
such  as  our  historical  collection  and  write-off  experience,  the 
number  of  days  the  customer  is  past  due  and  the  status  of  the 
customer’s account with respect to whether or not the customer is 
continuing to receive service. As a result, fluctuations in the aging 
of subscriber accounts will directly impact the reported amount of 
bad debt expense. For example, events or circumstances that result 
in a deterioration in the aging of subscriber accounts will in turn 
increase the reported amount of bad debt expense. Conversely, 
as circumstances improve and customer accounts are adjusted and 
brought current, the reported bad debt expense will decline.

NEW A CCOUNTING S TANDARDS 
Goodwill and Intangible Assets
In  2008,  the  CICA  issued  Handbook  Section  3064,  Goodwill  and 
Intangible Assets (“CICA 3064”). CICA 3064, which replaces Section 
3062, Goodwill and Intangible Assets, and Section 3450, Research 
and Development Costs, establishes standards for the recognition, 
measurement  and  disclosure  of  goodwill  and  intangible  assets. 
The provisions relating to the definition and initial recognition of 
intangible assets, including internally generated intangible assets, 
are equivalent to the corresponding provisions of IAS 38, Intangible 
Assets. This new standard is effective for our Interim and Annual 
Consolidated  Financial  Statements  commencing  January  1,  2009 
and was applied retrospectively, with restatement of prior periods. 
The  adoption  of  CICA  3064  resulted  in  a  $16  million  decrease  in 
long-term other assets relating to deferred commissions and pre-
operating costs, and an $11 million decrease in retained earnings 
at January 1, 2008, net of income taxes of $5 million and had no 
material impact on previously reported net income in 2008. 

Financial Instruments –  Disclosures
In June 2009, the CICA amended Section 3862, “Financial Instruments 
– Disclosures”, to include additional disclosure requirements about 
fair value measurement for financial instruments and liquidity risk 
disclosures.  These  amendments  require  a  three-level  hierarchy 
that reflects the significance of the inputs used in making the fair 
value  measurements.  Fair  value  of  financial  assets  and  financial 
liabilities  included  in  Level  1  are  determined  by  reference  to 
quoted prices in active markets for identical assets and liabilities. 
Assets  and  liabilities  in  Level  2  include  valuations  using  inputs 
other than the quoted prices for which all significant inputs are 
based  on  observable  market  data,  either  directly  or  indirectly. 
Level  3  valuations  are  based  on  inputs  that  are  not  based  on 
observable market data. The amendments to Section 3862 apply for  
annual  financial  statements  relating  to  fiscal  years  ending  after 
September 30, 2009.

The  amendment  to  this  standard  did  not  have  any  impact   
on the classification and measurement of our financial instruments. 
The  new  disclosures  pursuant  to  these  new  Handbook  Sections 
are  included  in  Note  15  of  the  2009  Audited  Consolidated   
Financial Statements.

RECENT C ANADIAN ACCOUNTING PRONOUNCEMENTS
Business Combinations 
In October 2008, the CICA issued Handbook Section 1582, Business 
Combinations (“CICA 1582”), concurrently with Handbook Sections 
1601, Consolidated Financial Statements (“CICA 1601”), and 1602, 
Non-Controlling Interests (“CICA 1602”). CICA 1582, which replaces 
Handbook  Section  1581,  Business  Combinations,  establishes 
standards  for  the  measurement  of  a  business  combination  and 
the recognition and measurement of assets acquired and liabilities 
assumed.  CICA  1601,  which  replaces  Handbook  Section  1600, 
carries  forward  the  existing  Canadian  guidance  on  aspects  of 
the preparation of consolidated financial statements subsequent 
to  acquisition  other  than  non-controlling  interests.  CICA  1602 
establishes guidance for the treatment of non-controlling interests 
subsequent to acquisition through a business combination. These 
new standards are effective for the Company’s interim and annual 
consolidated financial statements commencing on January 1, 2011 
with earlier adoption permitted as of the beginning of a fiscal year. 
The Company is assessing the impact of the new standards on its 
consolidated financial statements.

Multiple Deliverable Revenue A rrangements
In December 2009, the CICA issued EIC-175, Multiple Deliverable 
Revenue Arrangements (“EIC-175”). EIC-175, which replaces EIC-142, 
Revenue Arrangements with Multiple Deliverables, addresses some 
aspects  of  the  accounting  by  a  vendor  for  arrangements  under 
which it will perform multiple revenue-generating activities. These 
new standards are effective for the Company’s interim and annual 
consolidated financial statements commencing on January 1, 2011 
with earlier adoption permitted as of the beginning of a fiscal year. 
The Company is assessing the impact of the new standards on its 
consolidated financial statements.

International Financial Reporting Standards (“IFRS” )
In  February  2008,  the  Accounting  Standards  Board  (“AcSB”) 
confirmed that IFRS will be mandatory in Canada for profit-oriented 
publicly accountable entities for fiscal periods beginning on or after 
January 1, 2011. Our first annual IFRS financial statements will be for 
the year ending December 31, 2011 and will include the comparative 
period of 2010. Starting in the first quarter of 2011, we will provide 
unaudited consolidated financial information in accordance with 
IFRS including comparative figures for 2010. 

The following table illustrates key elements of our conversion plan, 
our major milestones and current status. Our conversion plan is 
organized in phases over time and by area. We have completed all 
activities to date per our detailed project plan and expect to meet 
all  milestones  through  to  completion  of  the  conversion  to  IFRS. 
During the fourth quarter, we have finalized the changes to our 
systems and processes required for implementation to ensure we 
are ready for our conversion strategy to produce a parallel set of 
IFRS financial records in 2010. 

70 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

AC TIVIT Y

Financial reporting:

•	 Assessment of accounting and  

reporting differences.

•	 Selection	of	IFRS	accounting	policies	

and IFRS 1 elections.

•	 Development	of	IFRS	financial	 

statement format, including disclosures.
•	 Quantification	of	effects	of	conversion.

Systems and processes:

•	 Assessment of impact of changes on 

systems and processes.

•	 Implementation	of	any	system	and	 
process design changes including  
training appropriate personnel.

•	 Documentation	and	testing	of	internal	

controls over new systems and  
processes.

Business:

•	 Assessment of impacts on all areas of 
the business, including contractual 
arrangements and implement changes 
as necessary.

•	 Communicate	conversion	plan	and	
progress internally and externally.

MILESTONES

STATUS

•	 Senior management and Audit 
Committee sign-off for policy  
recommendations and IFRS 1 elections 
during 2009.

•	 Senior management and Audit 

Committee preliminary approval 
obtained for IFRS accounting policies 
and IFRS 1 elections.

•	 Senior management and Audit 

•	 Monitoring of impacts on policy 

Committee sign-off on financial 
statement format during 2010.

recommendations of new or amended 
IFRS standards issued ongoing.

•	 Final quantification of conversion 

•	 Preliminary IFRS financial statement 

effects on 2010 comparative period by 
Q1 2011. 

format and disclosures drafted.

•	 Systems, process and internal control 
changes implemented and training 
complete in time for parallel run in 
2010.

•	 Systems and process changes 

completed in preparation for parallel 
run. Internal reporting changes 
underway.

•	 Testing of internal controls for 2010 
comparatives completed by Q1 2011.

•	 Internal controls for impacted process 
and transition updated in preparation 
for parallel run. 

•	 Training on new systems, processes 
and internal controls completed.

•	 Contracts updated/renegotiated by 

the end of 2010.

•	 Communication at all levels 

•	 Preliminary assessment of impacts 
on other areas of the business 
completed.

throughout the conversion process. 

•	 Communication is ongoing.

•	 Training for employees on expected 

impacts completed. 

We  have  allocated  sufficient  resources  to  our  conversion 
project, which include certain full-time employees in addition to 
contributions  by  other  employees  on  a  part-time  or  as  needed 
basis. We have completed the delivery of training to all employees 
with  responsibilities  in  the  conversion  process.  As  well,  training 
for all other employees who will be impacted by our conversion 
to IFRS has been completed. Our training efforts have focused on 
updating  those  individuals  whose  roles  and  responsibilities  are 
directly impacted by the changes being implemented and providing 
general training to employees on the impacts transition to IFRS will 
have on the Company.

Although  our  IFRS  accounting  policies  have  been  approved  by 
senior  management  and  the  Audit  Committee,  such  approval  is 
contingent  upon  the  realization  of  our  expectations  regarding 
the IFRS standards that will be effective at the time of transition. 
Consequently, we are unable to make a final determination of the 
full impact of conversion until all of the IFRS standards applicable 
at  the  conversion  date  are  known.  Our  preliminary  analysis  of 
the impacts of transition to IFRS on specific areas is detailed on 

following  page.  When  we  are  able  to  preliminarily  determine   
the areas of significant impact on our financial reporting, including 
on  our  key  performance  indicators,  systems  and  processes,  and 
other areas of our business, we will disclose such impacts in our 
future MD&As. 

CHANGES IN A CCOUNTING P OLICIES
In the period leading up to the changeover, the AcSB will continue 
to issue accounting standards that are converged with IFRS, thus 
mitigating the impact of adopting IFRS at the changeover date. The 
International Accounting Standard Board (“IASB”) will also continue 
to issue new accounting standards during the conversion period, 
and as a result, the final impact of IFRS on our consolidated financial 
statements will only be measured once all the IFRS applicable at the 
conversion date are known. Consequently, our analysis of changes 
and policy decisions have been made based on our expectations 
regarding  the  accounting  standards  that  we  anticipate  will  be 
effective at the time of transition. The future impacts of IFRS will 
also  depend  on  the  particular  circumstances  prevailing  in  those 
years.  At  this  stage,  we  are  only  able  to  preliminarily  estimate 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

71

 
  
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

the  anticipated  impacts  expected  on  our  IFRS  opening  balance 
sheet for some of the differences. In other areas we are not yet 
able to reliably quantify the impacts to the consolidated financial 
statements  for  these  differences.  These  quantifications  will  be 
completed  throughout  2010.  See  the  section  entitled  “Caution 
Regarding Forward-Looking Statements, Risk and Assumptions”.

The overall impact of the above differences has not been finalized 
however it has been estimated to result in a significant reduction 
in the net pension asset and to give rise to an estimated opening 
pension liability reflecting the deficit position of the plan at the 
date of transition. This adjustment will be offset through opening 
retained earnings.

Set out below are the key areas where changes in accounting policies 
are expected to impact our consolidated financial statements. The 
list  and  comments  should  not  be  regarded  as  a  complete  list  of 
changes that will result from transition to IFRS and are intended to 
highlight those areas we believe to be most significant. 

Share -Based Payments
IFRS  2,  Share-Based  Payments,  requires  that  cash-settled   
share-based payments to employees be measured (both initially and 
at each reporting date) based on fair values of the awards. Canadian 
GAAP requires that such payments be measured based on intrinsic 
values  of  the  awards.  This  difference  is  expected  to  impact  the 
accounting measurement of our stock-based payments, including 
our stock options, restricted share units and deferred share units. 
While we have not yet recalculated the impact of changing from 
intrinsic value to fair value, we expect that the change will result in 
an insignificant increase in the Company’s liability for share based 
payments. Per the requirements of IFRS 1, this adjustment will be 
offset in opening retained earnings upon transition to IFRS.

Employee Benefits
IAS  19,  Employee  Benefits,  (“IAS  19”)  requires  the  past  service   
cost element of defined benefit plans be expensed on an accelerated 
basis,  with  vested  past  service  costs  expensed  immediately   
and unvested past service costs recognized on a straight-line basis 
until  the  benefits  become  vested.  Under  Canadian  GAAP,  past 
service costs are generally amortized on a straight-line basis over 
the average remaining service period of active employees expected 
under  the  plan.  All  of  the  past  service  costs  for  the  Company’s 
pension plan are vested; therefore, we expect that the impact of 
transition will result in a reduction of the opening pension asset 
balance equal to the amount of any previously unrecognized past 
service costs.

In addition, IAS 19 requires an entity to make an accounting policy 
choice regarding the treatment of actuarial gains and losses. The 
Company  intends  to  adopt  the  option  allowing  the  immediate 
recognition of actuarial gains and losses directly in equity with no 
impact on profit or loss. The impact of this policy choice will be 
to further reduce the Company’s pension asset by the amount of 
any unamortized net actuarial losses and unrecognized transitional 
assets that exist at the date of transition.

Furthermore, IAS 19 requires that the defined benefit obligation 
and  plan  assets  be  measured  at  the  balance  sheet  date  while 
Canadian  GAAP  allows  the  measurement  date  of  the  defined 
benefit obligation and plan assets to be up to three months prior 
to  the  date  of  the  financial  statements.  The  Company’s  current 
accounting  policy  is  to  measure  the  defined  benefit  obligation   
and plan assets at September 30, 2009. The impact of this difference 
has  not  been  finalized,  but  is  expected  to  further  reduce  the 
pension asset.

72 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Borrowing Costs
IAS  23,  Borrowing  Costs  (“IAS  23”),  requires  the  capitalization 
of  borrowing  costs  directly  attributable  to  the  acquisition, 
construction  or  production  of  a  qualifying  asset  as  part  of  the 
cost  of  that  asset.  Under  Canadian  GAAP,  the  Company  elected 
the accounting policy choice to expense these costs as incurred. 
IFRS 1 provides an election that permits the Company to apply the 
requirements of IAS 23 prospectively from the date of transition, 
January 1, 2010. The Company intends to apply this election and 
consequently, the Company does not expect to have an adjustment 
on its opening IFRS balance sheet.

Joint Ventures
IAS  31,  Interests  in  Joint  Ventures  (“IAS  31”)  currently  provides 
the entity with a policy choice to account for joint ventures using 
either  proportionate  consolidation  or  the  equity  method.  The 
IASB is currently considering Exposure Draft 9, Joint Arrangements 
(“ED 9”), that is intended to modify IAS 31. The IASB has indicated 
that it expects to issue a new standard to replace IAS 31 in 2010. 
Currently, under Canadian GAAP, we proportionately account for 
interests in joint ventures. ED 9 proposes to eliminate the option to 
proportionately consolidate such interests that exists in IAS 31, and 
require an entity to recognize its interest in a joint venture, using 
the equity method. While our decision to use the equity method 
will  not  be  finally  confirmed  until  the  new  standard  is  issued, 
the impact of using the equity method is anticipated to result in 
reductions of the opening balances for Current Assets, Property, 
Plant & Equipment, Intangible Assets and Current Liabilities with 
an offsetting increase in Investments. 

Financial Instruments: Transaction Costs
IAS  39,  Financial  Instruments:  Recognition  and  Measurement   
(“IAS  39”)  requires  that  transaction  costs  incurred  upon  initial 
acquisition of a financial instrument be deferred and amortized 
into profit and loss over the life of the instrument. Under Canadian 
GAAP these costs are recognized immediately in net income. Initial 
application of IAS 39 will result in a reduction in long-term debt 
on the date of transition. This adjustment will be offset through 
opening retained earnings. 

Financial Instruments: Hedge Accounting
When assessing hedge effectiveness under IAS 39, the Company 
will be required to include in its test the risk that the parties to 
the hedging instrument will default by failing to make payment. 
Under Canadian GAAP, the Company elected not to include credit 
risk in the hedge effectiveness tests. Upon transition to IFRS, the 
Company intends to continue to apply hedge accounting to all its 
hedging arrangements to which Canadian GAAP hedge accounting 
is  applied  and  which  meet  the  IFRS  hedge  accounting  criteria, 
including passing the revised effectiveness tests. 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Customer Loyalty Programs
IFRIC  13  Customer  Loyalty  Programmes  (“IFRIC  13”)  requires  a 
revenue approach  in accounting for customer loyalty programs. 
Canadian GAAP does not provide specific guidance on accounting 
for customer loyalty programs. We have adopted a liability approach 
for our customer loyalty program offered to Fido subscribers. The 
current  policy  is  to  classify  the  liability  for  loyalty  points  as  an 
accrued liability on the balance sheet and to record the net cost of 
the program in equipment revenue. The liability is initially recorded 
at the face value of the loyalty awards granted and subsequently 
adjusted based on redemption rates. The application of IFRIC 13 
is expected to result in a reclassification of revenue between the 
Network and Equipment categories as well as a reclassification on 
the balance sheet for the deferred revenue balance from Accrued 
Liabilities  to  Unearned  Revenue.  Furthermore,  we  will  also  be 
required  to  defer  a  portion  of  the  revenue  for  the  initial  sales 
transaction  in  which  the  awards  are  granted  based  on  the  fair 
value of the awards granted. While we have not yet calculated the 
impact of applying the revenue approach for the accounting for 
loyalty programs, we expect the difference to be insignificant on 
adoption of IFRS. 

Impairment of Assets
International  Accounting  Standard  36,  Impairment  of  Assets 
(“IAS  36”),  uses  a  one-step  approach  for  both  testing  for  and 
measurement of impairment, with asset carrying values compared 
directly with the higher of fair value less costs to sell and value in 
use  (which  uses  discounted  future  cash  flows).  Canadian  GAAP 
however,  uses  a  two-step  approach  to  impairment  testing:  first 
comparing  asset  carrying  values  with  undiscounted  future  cash 
flows to determine whether impairment exists; and then measuring 
any  impairment  by  comparing  asset  carrying  values  with  fair 
values. The difference in methodologies may potentially result in 
additional asset impairments upon transition to IFRS.

Additionally, under Canadian GAAP assets are grouped at the lowest 
level for which identifiable cash flows are largely independent of 
the cash flows of other assets and liabilities for impairment testing 
purposes.  IFRS  requires  that  assets  be  tested  for  impairment  at 
the  level  of  cash  generating  units,  which  is  the  lowest  level  of 
assets that generate largely independent cash inflows. This lower 
level grouping could result in identification of impairment more 
frequently under IFRS, but of potentially smaller amounts.

However, with the exception of goodwill, new write-downs may 
potentially be offset by the requirement under IAS 36 to reverse 
any previous impairment losses where circumstances have changed. 
Canadian GAAP prohibits reversal of impairment losses.

At this time we have not yet finalized the impairment testing for 
the  opening  balance  sheet  under  IFRS  and  are  unable  to  state 
whether or not the results would differ from our Canadian GAAP 
impairment tests.

Provisions for Onerous Contracts
IAS 37 Provisions, Contingent Liabilities and Contingent Assets (“IAS 
37”), requires an entity to recognize a provision when a contract 
becomes  onerous,  that  is  when  it  has  a  contract  in  which  the 
unavoidable costs of meeting the obligations under the contract 
exceed the economic benefits expected to be received under it. 
The unavoidable costs under a contract reflect the least net cost of 
exiting from the contract, which is the lower of the cost of fulfilling 
it and any compensation or penalties arising from failure to fulfill 
it. If an entity has a contract that is onerous, the present obligation 
under the contract shall be recognized and measured as a provision. 
Canadian  GAAP  only  requires  the  recognition  of  such  a  liability 
in certain situations (e.g. for operating leases that the entity has 
ceased  to  use).  This  difference  could  result  in  recognition  of  an 
obligation under IFRS that was not previously recognized under 
Canadian  GAAP.  The  Company  is  in  the  process  of  reviewing  all 
contracts to determine if any were onerous at the date of transition 
and cannot yet reliably quantify the impact of this difference on 
the opening balance sheet.

First-Time Adoption of International Financial Reporting 
Standards
Our adoption of IFRS will require the application of IFRS 1, First-Time 
Adoption of International Financial Reporting Standards (“IFRS 1”), 
which provides guidance for an entity’s initial adoption of IFRS. IFRS 
1 generally requires that an entity apply all IFRS effective at the 
end of its first IFRS reporting period retrospectively. However, IFRS 
1 does include certain mandatory exceptions and limited optional 
exemptions in specified areas of certain standards from this general 
requirement. The following are the significant optional exemptions 
available under IFRS 1 that we expect to apply in preparing our first 
financial statements under IFRS.

Business  
Combinations 

We expect to elect to not restate any 
Business Combinations that have occurred 
prior to January 1, 2010.

Borrowing  
Costs 

Employee  
Benefits 

We expect to elect to apply the 
requirements of IAS 23 Borrowing Costs 
prospectively from January 1, 2010.

We expect to elect to recognize any 
actuarial gains/losses as at January 1, 2010 
in retained earnings.

The information above is provided to allow investors and others to 
obtain a better understanding of our IFRS changeover plan and the 
resulting possible effects on, for example, our financial statements 
and  operating  performance  measures.  Readers  are  cautioned, 
however, that it may not be appropriate to use such information for 
any other purpose. This information also reflects our most recent 
assumptions  and  expectations;  circumstances  may  arise,  such  as 
changes in IFRS, regulations or economic conditions, which could 
change these assumptions or expectations.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

73

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

U.S. GA AP DIFFERENCES
We prepare our financial statements in accordance with Canadian 
GAAP. U.S. GAAP differs from Canadian GAAP in certain respects. 
The  areas  of  principal  differences  and  their  impact  on  our  2009 
Audited Consolidated Financial Statements are described in Note 
25  to  the  2009  Audited  Consolidated  Financial  Statements.  The 
significant differences in accounting relate to:

•	 Differences	in	business	combinations	and	consolidation	accounting;
•	 Gain	on	Sale	of	Cable	Systems;
•	 Capitalized	Interest;
•	 Financial	Instruments;
•	 Stock-Based	Compensation;

•	 Pensions;
•	 Income	Taxes;	and
•	 Installation	Revenues	and	Costs.

Recent U.S. accounting pronouncements are also discussed in Note 
25 to the 2009 Audited Consolidated Financial Statements.

6.  ADDITIONAL FINANCIAL INFORMATION

REL ATED PART Y T R ANSAC TIONS 
We  have  entered  into  certain  transactions  in  the  normal  course 
of business with certain broadcasters in which we have an equity 
interest. The amounts paid to these broadcasters are as follows:

Years ended December 31, 
(in millions of dollars) 

Fees paid to broadcasters accounted

for by the equity method 

2009

2008

%Chg

 $ 

16   $ 

17 

 (6)

We have entered into certain transactions with companies, the partners or senior officers of which are Directors of our Company and/or its 
subsidiary companies. Total amounts paid to these related parties, directly or indirectly, are as follows: 

Years ended December 31, 
(in millions of dollars) 

Printing, legal services and commissions paid on premiums

for insurance coverage 

2009

2008

%Chg

 $ 

39   $ 

7 

 n/m

We have entered into certain transactions with our controlling shareholder and companies controlled by the controlling shareholder. 
These transactions are subject to formal agreements approved by the Audit Committee. Total amounts paid (received) by us to (from) 
these related parties are as follows:

Years ended December 31, 
(in millions of dollars) 

Charges to Rogers for business use of aircraft, net

  of other adminstrative services 

2009

2008

%Chg

 $ 

(1)  $ 

(1)

 –

These transactions are measured at the exchange amount, being the amount agreed to by the related parties and are reviewed by the 
Audit Committee and are at market terms and conditions.

In January 2010, with the approval of the Board of Directors, we 
closed an agreement to sell our aircraft to a private Rogers’ family 
holding  company  for  cash  proceeds  of  US$18  million.  The  terms 
of the sale were negotiated by a Special Committee of the Board 
of  Directors  comprised  entirely  of  independent  directors.  The 
Special  Committee  was  advised  by  several  independent  parties 
knowledgeable in aircraft valuations to ensure that the sale price 
was within a range that was reflective of current market value. As 

the aircraft was held for sale at December 31, 2009, an additional  
$5 million of depreciation was recorded in 2009 to write down the 
net book value of the aircraft to approximate the amount realized 
from the sale of the aircraft.

74 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

FIVE-YEAR S UMMARY OF C ONSOLIDATED F INANCIAL R ESULTS

Years ended December 31, 
(in millions of dollars, except per share amounts) 

2009

2008

2007

2006

2005

Income and Cash Flow: 

Revenue 

  Wireless
 Cable
 Media
  Corporate and eliminations

Operating profit(1)

  Wireless
 Cable
 Media
  Corporate and eliminations

Adjusted operating profit(1)

  Wireless
 Cable
 Media
  Corporate and eliminations

Net Income (loss)
Adjusted net income

Cash flow from operations(2)
Property, plant and equipment expenditures  
Average Class A and Class B shares 
   outstanding (Ms)(3)
 Net income (loss) per share:(3)

  Basic 
 Diluted 

Adjusted net income per share:

  Basic 
 Diluted 

Balance Sheet: 
Assets 

  Property, plant and equipment, net 
  Goodwill 

Intangible assets 
Investments 
  Other assets  

Liabilities and Shareholders' Equity  

  Long-term debt
  Accounts payable and other liabilities 
  Total liabilities 
   Shareholders' equity 

Ratios: 

Revenue growth 
Adjusted operating profit growth 
Debt/adjusted operating profit(3)
Dividends declared per share(4)

 $  6,654   $  6,335   $  5,503   $  4,580   $  3,860 
 2,492 
 1,097 
 (115)
 $  11,731   $  11,335   $  10,123   $  8,838   $  7,334 

 3,809 
 1,496 
 (305)

 3,948 
 1,407 
 (278)

 3,558 
 1,317 
 (255)

 3,201 
 1,210 
 (153)

 $  3,006   $  2,797   $  2,532   $  1,969   $  1,337 
 765 
 128 
 (86)
 $  4,316   $  4,078   $  3,099   $  2,875   $  2,144 

 1,325 
 73 
 (88)

 1,220 
 142 
 (81)

 802 
 82 
 (317)

 890 
 151 
 (135)

 $  3,042   $  2,806   $  2,589   $  1,987   $  1,409 
 778 
 131 
 (66)
 $  4,388   $  4,060   $  3,703   $  2,942   $  2,252 

 1,324 
 119 
 (97)

 1,233 
 142 
 (121)

 1,016 
 176 
 (78)

 916 
 156 
 (117)

 $  1,478   $  1,002   $ 
637   $ 
$  1,556 $  1,260 $  1,066 $ 

622   $ 
684 $ 

(45)
47

 $  3,526   $  3,500   $  3,135   $  2,386   $  1,551 
 $  1,855   $  2,021   $  1,796   $  1,712   $  1,355 

 621 

 638 

 642 

 642 

 577 

2.38   $ 
2.38 

1.57   $ 
1.57 

1.00   $  0.99   $ 
0.99 

0.97 

(0.08)
(0.08)

2.51   $ 
 2.51 

1.98   $ 
 1.98 

1.67   $  1.08   $ 
 1.66 

 1.07 

0.08 
 0.08 

 $ 

 $ 

 $  8,197   $  7,898   $  7,289   $  6,732   $  6,152 
 3,036 
 2,627 
 138 
 1,881 
$  17,018 $  17,082 $  15,325 $  14,105 $  13,834

 3,018 
 2,643 
 547 
 2,613 

 3,027 
 2,086 
 485 
 2,438 

 2,779 
 2,152 
 139 
 2,303 

 3,024 
 2,761 
 343 
 3,056 

 $  8,463   $  8,506   $  6,033   $  6,988   $  7,739 
 2,567 
 10,306 
 3,528 
 $  17,018   $ 17,082   $  15,325   $ 14,105   $  13,834 

 3,860 
 12,366 
 4,716 

 4,282 
 12,745 
 4,273 

 4,668 
 10,701 
 4,624 

 2,917 
 9,905 
 4,200 

3%
8%
2.1 
1.16   $ 

12%
10%
2.1 
1.00   $ 

15%
26%
2.1 

21%
31%
2.8 

0.42   $  0.08   $ 

33%
29%
4.0 
0.06 

 $ 

(1)  As defined. See section entitled “key Performance Indicators and Non-GAAP Measures”.
(2)  Cash flow from operations before changes in working capital amounts.
(3)  Debt includes net derivative liabilities at the risk free mark-to-market value and is net of cash as applicable.
(4)  Prior period shares and per share amounts have been retroactively adjusted to reflect a two-for-one-split of the Company’s Class A Voting and Class B Non-Voting shares on December 29, 2006.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

SUMMARY OF SEASONALIT Y AND QUARTERLY RESULTS 
Quarterly results and statistics for the previous eight quarters are 
outlined following this section. 

Our  operating  results  are  subject  to  seasonal  fluctuations  that 
materially impact quarter-to-quarter operating results. As a result, 
one  quarter’s  operating  results  are  not  necessarily  indicative   
of  what  a  subsequent  quarter’s  operating  results  will  be.  Each 
of  Wireless,  Cable  and  Media  has  unique  seasonal  aspects  to   
its business. 

Wireless’  operating  results  are  subject  to  seasonal  fluctuations 
that  materially  impact  quarter-to-quarter  operating  results.  In 
particular, operating results may be influenced by the timing of 
our marketing and promotional expenditures and higher levels of 
subscriber additions and subsidies, resulting in higher subscriber 
acquisition and activation-related expenses in certain periods. 

The  operating  results  of  Cable  Operations  services  are  subject 
to  modest  seasonal  fluctuations  in  subscriber  additions  and 
disconnections,  which  are  largely  attributable  to  movements 
of  university  and  college  students  and  individuals  temporarily 
suspending  service  due  to  extended  vacations,  or  seasonal 
relocations, as well as our concentrated marketing efforts generally 
conducted  during  the  fourth  quarter.  Rogers  Retail  operations   
may also experience modest fluctuations from quarter-to-quarter 
due  to  the  availability  and  timing  of  release  of  popular  titles 
throughout  the  year.  RBS  does  not  have  any  unique  seasonal 
aspects to its business.

The seasonality at Media is a result of fluctuations in advertising 
and related retail cycles, since they relate to periods of increased 
consumer activity as well as fluctuations associated with the Major 
League Baseball season, where revenues are generally concentrated 
in the spring, summer and fall months.

Cable Operations services revenue and operating profit increased 
primarily due to price increases, increased penetration of its digital 
products and incremental programming packages, and the scaling 
and  rapid  growth  of  our  cable  telephony  service.  Similarly,  the 
steady growth of Internet revenues has been the result of a greater 
penetration  of  Internet  subscribers  as  a  percentage  of  homes 
passed. RBS’ operating profit margin reflects the pricing pressures 
on long-distance and higher carrier costs, with an increase in lower 
margin long-distance revenue. Rogers Retail revenue has decreased 
as a result of lower iPhone sales in 2009 due to the launch of the 
product in the prior year. 

Media’s results are primarily attributable to a general downturn in 
demand for advertising due to the softness in the economy and the 
decline in consumer discretionary retail sales. 

Other  fluctuations  in  net  income  from  quarter-to-quarter  can   
also  be  attributed  to  losses  on  repayment  of  debt,  foreign 
exchange gains or losses, changes in the fair value of derivative 
instruments, other income and expenses, writedowns of goodwill, 
intangible assets and other long-term assets and changes in income  
tax expense.

Summary of Fourth Quarter 20 09 Results
During the three months ended December 31, 2009, consolidated 
operating revenue increased 4% to $3,057 million in 2009 compared 
to  $2,941  million  in  the  corresponding  period  in  2008,  with  7% 
growth Wireless network and Cable Operations growth, and flat 
results at Media. Consolidated fourth quarter adjusted operating 
profit grew 14% year-over-year to $1,101 million, with 16% growth 
at Wireless, 4% growth at Cable, and 13% growth at Media.

Consolidated  operating  income  for  the  three  months  ended 
December 31, 2009, totalled $607 million, compared to $137 million 
in the corresponding period of 2008.

In addition to the seasonal trends, revenue and operating profit 
can  fluctuate  from  general  economic  conditions.  The  Canadian 
economy,  and  Ontario  in  particular,  experienced  an  economic 
slowdown in 2009. 

We recorded net income of $310 million for the three months ended 
December 31, 2009, or basic and diluted net income per share of 
$0.51, compared to a net loss of $138 million or basic and diluted net 
loss per share of $0.22 in the corresponding period of 2008. 

Wireless  revenue  and  operating  profit  growth  reflects  the 
increasing  number  of  wireless  voice  and  data  subscribers  and 
increased handset subsidies as a result of a consumer shift towards 
smartphones, offset by a decrease in blended ARPU. Wireless has 
continued its strategy of targeting higher value postpaid subscribers 
and selling prepaid handsets at higher price points, which has also 
contributed over time to the significantly heavier mix of postpaid 
versus prepaid subscribers. Meanwhile, the successful growth in 
customer base and increased market penetration have been met by 
increasing customer service and retention expenses and increasing 
credit and collection costs. However, these costs have been offset 
by  operating  efficiencies  and  increasing  GSM  network  roaming 
revenues  from  our  subscribers  travelling  outside  of  Canada,  as 
well as strong growth in roaming revenues from visitors to Canada 
utilizing our GSM network. 

76 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Quarterly Consolidated Financial Summary

(in millions of dollars, 
except per share amounts) 

Operating Revenue

  Wireless
 Cable
 Media

Q1

Q2

Q3

2009

Q4

Q1

Q2

Q3

2008

Q4

 $  1,544   $  1,616   $  1,760   $  1,734   $  1,431   $  1,522   $  1,727   $  1,655 
 985 
 394 

 1,019 
 393 

 938 
 409 

 961 
 386 

 968 
 284 

 989 
 364 

 972 
 366 

 925 
 307 

  Corporate and eliminations

 (49)

 (63)

 (77)

 (89)

 (54)

 (66)

 (92)

 (93)

 2,747 

 2,891 

 3,036 

 3,057 

 2,609 

 2,803 

 2,982 

 2,941 

Operating profit (loss) before the undernoted

  Wireless
 Cable
 Media

  Corporate and eliminations

  Stock-based compensation recovery (expense)(1)
  Settlement of pension obligations(2)

Integration and restructuring expenses(3)

  Contract termination fees(4)
  Adjustment for CRTC Part II fees decision(5)

Operating profit(6)
Depreciation and amortization
Impairment losses on goodwill, intangible assets 
  and other long-term assets(7)  

Operating income 
Interest on long-term debt
Debt issuance costs 
Other income (expense)
Income tax expense

 710 
 324 
 (10)

 (19)

 1,005 
 81 
–
 (4)
– 

 – 

 1,082 
 444 

 – 

 638 
 (152)
– 
 (17)

 (160)

 742 
 332 
 37 

 (28)

 1,083 
 (13)
– 
 (37)
– 

– 

 1,033 
 446 

 846 
 329 
 36 

 (30)

 1,181 
 (6)
– 
 (11)
 (12)

– 

 1,152 
 416 

 744 
 325 
 52 

 (20)

 1,101 
 (29)
 (30)
 (65)
 (7)

 79 

 1,049 
 424 

 705 
 303 
 2 

 (26)

 984 
 116 
 – 
 (5)
 – 

 – 

 1,095 
 440 

 769 
 304 
 52 

 (36)

 1,089 
 (53)
– 
 (3)
– 

 (37)

 996 
 420 

 693 
 318 
 43 

 (29)

 1,025 
 62 
– 
 (2)
– 

– 

 1,085 
 429 

 639 
 313 
 46 

 (30)

 968 
 (25)
 – 
 (41)
– 

– 

 902 
 471 

– 

– 

 18 

– 

– 

– 

 294 

 587 
 (156)
 (5)
 73 

 (125)

 736 
 (166)
 – 
 44 

 (129)

 607 
 (173)
 (6)
 (30)

 (88)

 655 
 (138)
 – 
 (3)

 (170)

 576 
 (133)
– 
 11 

 (153)

 656 
 (147)
 (16)
 16 

 (14)

 137 
 (157)
– 
 (31)

 (87)

Net income (loss) for the period

 $ 

309   $ 

374   $ 

485   $ 

310   $ 

344   $ 

301   $ 

495   $ 

(138)

Net income (loss) per share:

 Basic
 Diluted

Additions to property, plant and equipment(6)

 $ 
 $ 
 $ 

0.49   $ 
0.49   $ 
359   $ 

0.59   $ 
0.59   $ 
434   $ 

0.79   $ 
0.79   $ 
491   $ 

0.51   $ 
0.51   $ 
571   $ 

0.54   $ 
0.54   $ 
321   $ 

0.47   $ 
0.47   $ 
481   $ 

0.78   $ 
0.78   $ 
436   $ 

(0.22)
(0.22)
783 

(1)  See section entitled “Stock-based Compensation”.
(2)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the Company’s pension plans.
(3)  Costs incurred relate to severances resulting from the restructuring of our employee base to combine the Cable and Wireless businesses into a communications organization and to improve  
our cost structure in light of the current economic and competitive conditions, severances and restructuring expenses related to the outsourcing of certain information technology functions, 
 the integration of Call-Net, Futureway and Aurora Cable, the restructuring of RBS, and the closure of certain Rogers Retail stores.

(4)  Relates to the termination and release of certain Blue Jays players from the remaining term of their contracts.
(5)  Related to an adjustment of CRTC Part II fees related to prior periods. The adjustments related to Part II CRTC fees are applicable to the quarters in which they occur and only partially impact 
the full years. See the section entitled “Government Regulation and Regulatory Developments”. 
(6)  As defined. See the section entitled “key Performance Indicators and Non-GAAP Measures”.
(7)  In the fourth quarter of 2009 and 2008, we determined that the fair values of certain broadcasting assets were lower than their carrying values. This primarily resulted from weakening industry  
expectations and declines in advertising revenues amidst the slowing economy. As a result, we recorded an aggregate non-cash impairment charge of $18 million in 2009 with the following  
components: $5 million related to broadcast licences and $13 million related to other long-term assets; and $294 million in 2008 with the following components: $154 million related to goodwill,  
$75 million related to broadcast licences and $65 million related to intangible assets and other long-term assets. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Adjusted Quarterly Consolidated Financial Summary (1)

(in millions of dollars, 
except per share amounts) 

Operating Revenue

  Wireless
 Cable
 Media

  Corporate and eliminations

Adjusted operating profit (loss)(2) 

  Wireless
 Cable
 Media

  Corporate and eliminations

Depreciation and amortization

Adjusted operating income 
Interest on long-term debt
Other income (expense)

Income tax expense

Q1

Q2

Q3

2009

Q4

Q1

Q2

Q3

2008

Q4

 $  1,544   $  1,616   $  1,760   $  1,734  $ 

 968 
 284 

 (49)

 972 
 366 

 (63)

 989 
 364 

 (77)

 1,019 
 393 

 (89)

1,431 $ 
925
307

1,522   $  1,727  $  1,655
 985
 961
 394
 386

938 
409 

 (54)

(66)

(92)

(93)

 2,747 

 2,891 

 3,036 

 3,057 

2,609

 2,803

2,982 

 2,941

 710 
 324 
 (10)

 (19)

 742 
 332 
 37 

 (28)

 846 
 329 
 36 

 (30)

 744 
 325 
 52 

 (20)

 1,005 

 1,083 

 1,181 

 1,101 

 444 

 561 
 (152)
 (17)

 (136)

 446 

 637 
 (156)
 73 

 (142)

 416 

 765 
 (166)
 44 

 (138)

 424 

 677 
 (173)
 (23)

 (111)

 705 
 303 
 2 

 (26)

 984 

 440 

 544 
 (138)
 (3)

 (133)

 769 
 304 
 52 

 (36)

 693 
 318 
 43 

 (29)

 1,089 

 1,025 

 420 

 669 
 (133)
 11 

 (183)

 429 

 596 
 (147)
 16 

– 

 639 
 313 
 46 

 (30)

 968 

 471 

 497 
 (157)
 (31)

 (145)

Adjusted net income for the period

 $ 

256   $ 

412   $ 

505   $ 

370   $ 

270   $ 

364   $ 

465   $ 

164 

Adjusted net income per share:

 Basic
 Diluted

Additions to property, plant and equipment(2)

 $ 
 $ 
 $ 

0.40   $ 
0.40   $ 
359   $ 

0.65   $ 
0.65   $ 
434   $ 

0.82   $ 
0.82   $ 
491   $ 

0.61   $ 
0.61 
571 

0.42   $ 
 $0.42   $ 
 $321   $ 

0.57   $ 
0.57   $ 
481   $ 

0.73   $ 
0.73   $ 
436   $ 

0.26 
0.26 
783 

(1)  This quarterly summary has been adjusted to exclude stock-based compensation (recovery) expense, integration and restructuring expenses, contract termination fees, an adjustment to CRTC Part II  
fees related to prior periods, pension settlement, debt issuance costs, loss on repayment of long-term debt, impairment losses on goodwill, intangible assets and other long-term assets, and the  
income tax impact related to the above items. Certain prior year numbers have been reclassified to conform to the current year presentation. See the section entitled “key Performance Indicators  
and Non-GAAP Measures”. 

(2)  As defined. See the section entitled “key Performance Indicators and Non-GAAP Measures”. 

SUMMARY FINANCIAL RESULTS OF LONG -TERM 
DEBT GUAR ANTORS
The Company’s outstanding public debt, $2.4 billion bank credit 
facility  and  Derivatives  are  unsecured  obligations  of  RCI.  RCI’s 
public  debt  originally  issued  by  Rogers  Cable  Inc.  has  Rogers 
Cable Communications Inc. (“RCCI”), a wholly owned subsidiary, 
as a co-obligor and Rogers Wireless Partnership (“RWP”), a wholly 
owned subsidiary, as an unsecured guarantor while RCI’s public debt 
originally issued by Rogers Wireless Inc. has RWP as a co-obligor 
and RCCI as an unsecured guarantor. Similarly, RCCI and RWP have 
provided unsecured guarantees for the public debt issued by RCI, 
the  bank  credit  facility  and  the  Derivatives.  Accordingly,  RCI’s 

bank debt, senior public debt and Derivatives rank pari passu on 
an unsecured basis. Prior to its redemption in December 2009, the 
Company’s US$400 million 8.00% Senior Subordinated Notes were 
subordinated to its senior debt.

The following table sets forth the selected unaudited consolidating 
summar y  financial  information  for  RCI  for  the  periods 
identified  below,  presented  with  a  separate  column  for:  (i)  RCI;  
(ii)  RWP  and  RCCI  (the  “Guarantors”),  on  a  combined  basis;   
(iii)  our  non-guarantor  subsidiaries  (“Other  Subsidiaries”)  on  a   
combined basis; (iv) consolidating adjustments; and (v) the total 
consolidated amounts.

78 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

In millions of dollars (unaudited)
Years ended December 31 (unaudited) 

De c. 31 
20 09

De c . 31 
2008

D ec. 31 
2007

D ec.31 
2009

D ec. 31 
2008

D ec. 31 
2007

D ec.31 
2009

D ec. 31 
2008

Dec. 31 
2007

RCI(1)(2)(3)(4)

Guarantors(1)(2)(3)(4)

Other Subsidiaries (2)(3)(4)

Statement of Income Data:

  Revenue
  Operating Income (loss)
  Net income (loss)

Balance Sheet Data 
(at period end):

  Current assets
  Non-current assets
  Current liabilities
  Non-current liabilities

 $ 

90   $ 

83   $ 

75   $ 

(133)  
1,478   

(131)  
1,002   

(352)  
637   

8,884   $ 
2,270   
2,153   

8,469   $ 
2,145   
1,814   

7,461   $ 
1,612   
1,479   

3,159   $ 
580   
(498)  

3,186   $ 
260   
(293)  

2,934 
456 
16 

 $ 

3,339   $ 
21,681   
7,724   

3,011   $ 

17,406   
4,190   

3,622   $ 
14,337   
3,321   

5,296   $ 
8,366   
4,005   

3,253   $ 
7,105   
3,903   

3,669   $ 
6,830   
5,885   

3,349   $ 
8,328   
748   

2,097   $ 
7,689   
691   

9,489   

9,134   

7,651   

147   

149   

170   

81   

132   

2,356 
5,159 
1,047 

17 

In millions of dollars (unaudited)
Years ended December 31 (unaudited) 

De c. 31 
20 09

De c. 31 
2008

D ec. 31 
2007

D ec.31 
2009

D ec. 31 
2008

D ec. 31 
2007

Consolidating Adjustments (2)(3)(4)

Total Consolidated Amounts

Statement of Income Data:

  Revenue
  Operating Income (loss)
  Net income (loss)

Balance Sheet Data 
(at period end):

  Current assets
  Non-current assets
  Current liabilities
  Non-current liabilities

 $ 

(402)  $ 
(149)  
(1,655)  

(403)  $ 
(250)  
(1,521)  

(347)  $  11,731   $  11,335   $  10,123 
1,496 
(220)
637 
(1,495)

2,568 
1,478 

2,024 
1,002 

 $ 

(9,729)  $ 

(23,612)  
(9,729)  

(6,065)  $ 
(17,414)  
(6,068)  

(7,499)  $ 
(13,160)
(7,511)

2,255   $ 
14,763 
2,748 

2,296   $ 
14,786 
2,716 

280   

235   

121 

9,997 

9,650 

2,148 
13,166 
2,742 

7,959 

(1)  All information contained in the foregoing table is presented as if the intracompany amalgamation of RCI and certain of its wholly-owned subsidiaries, including Rogers Cable Inc. and  

Rogers Wireless Inc., that occurred on July 1, 2007, as well as the provision of the RWP and RCCI guarantees in respect of our bank debt, our public debt and our Derivatives, had occurred  
at the start of the earliest period presented (ie. January 1, 2007). 

(2)  For the purposes of this table, investments in subsidiary companies are accounted for by the equity method.
(3)  Amounts recorded in current liabilities and non-current liabilities for the guarantors do not include any obligations arising as a result of being a guarantor or co-obligor, as the case may be,  

under any of RCI’s long-term debt.

(4)  On January 1, 2009, we adopted CICA Handbook section 3064, Goodwill and Intangible Assets. The adoption was applied retrospectively with restatement of prior periods and resulted in a  
$5 million increase in current assets, a $16 million decrease in non-current assets, and an $11 million decrease in retained earnings for the periods presented above prior to January 1, 2009  
and had no material impact on previously reported net income for those periods. 

CONTROLS AND  PROCEDURES
Disclosure Controls and Procedures
As of the end of the period covered by this report (the “Evaluation 
Date”),  we  conducted  an  evaluation  (under  the  supervision  and 
with  the  participation  of  our  management,  including  the  Chief 
Executive  Officer  and  Chief  Financial  Officer),  pursuant  to  Rule 
13a-15 promulgated under the Securities Exchange Act of 1934, as 
amended (the “Exchange Act”), of the effectiveness of the design 
and  operation  of  our  disclosure  controls  and  procedures.  Based 
on this evaluation, our Chief Executive Officer and Chief Financial 
Officer concluded that as of the Evaluation Date such disclosure 
controls and procedures were effective.

Management ’s Report on Internal Control   
Over Financial Reporting
The management of our company is responsible for establishing and 
maintaining adequate internal controls over financial reporting. 
Our internal control system was designed to provide reasonable 
assurance to our management and Board of Directors regarding the 
preparation and fair presentation of published financial statements 
in  accordance  with  generally  accepted  accounting  principles. 
All internal control systems, no matter how well designed, have 
inherent limitations. Therefore, even those systems determined to 
be effective can provide only reasonable assurance with respect to 
financial statement preparation and presentation.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

79

 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Management  maintains  a  comprehensive  system  of  controls 
intended to ensure that transactions are executed in accordance 
with  management’s  authorization,  assets  are  safeguarded,  and 
financial  records  are  reliable.  Management  also  takes  steps  to   
see  that  information  and  communication  flows  are  effective   
and to monitor performance, including performance of internal 
control procedures.

Management  assessed  the  effectiveness  of  our  internal  control 
over  financial  reporting  as  of  December  31,  2009,  based  on  the   
criteria set forth in the Internal Control-Integrated Framework issued 
by the Committee of Sponsoring Organizations of the Treadway 
Commission (“COSO”). Based on this assessment, management has 
concluded that, as of December 31, 2009, our internal control over 

SUPPLEMENTARY INFORMATION: NON - GA AP C ALCUL ATIONS
Operating Profit Margin Calculations 

financial reporting is effective. Our independent auditor, KPMG 
LLP, has issued an audit report that we maintained, in all material 
respects, effective internal control over financial reporting as of 
December 31, 2009, based on the criteria established in Internal 
Control – Integrated Framework issued by the COSO.

Changes in Internal Control Over Financial Reporting   
and Disclosure Controls and Procedures

There have been no changes in our internal controls over financial 
reporting  during  2009  that  have  materially  affected,  or  are   
reasonably  likely  to  materially  affect,  our  internal  controls  over 
financial reporting.

Years ended December 31, 
(In millions of dollars) 

RCI:

  Adjusted operating profit
  Divided by total revenue

  RCI adjusted operating profit margin

WIRELESS:

  Adjusted operating profit

  Divided by network revenue

Wireless adjusted operating profit margin

CABLE:
Cable Operations:

  Adjusted operating profit

  Divided by revenue

Cable Operations adjusted operating profit margin

Rogers Business Solutions:

  Adjusted operating profit

  Divided by revenue

Rogers Business Solutions adjusted operating profit margin

Rogers Retail:

  Adjusted operating profit (loss)

  Divided by revenue

Rogers Retail adjusted operating profit (loss) margin

MEDIA:

  Adjusted operating profit
  Divided by revenue

Media adjusted operating profit margin

80 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

2009

2008

 $ 

4,388   $ 

 11,731 

37.4%

4,060 
 11,335 

35.8%

 $ 

3,042   $ 

 6,245 

2,806 

 5,843 

48.7%

48.0%

 $ 

1,298   $ 

 3,074 

1,171 

 2,878 

42.2%

40.7%

 $ 

35   $ 

 503 

7.0%

59 

 526 

11.2%

 $ 

(9)  $ 

 399 

3 

 417 

 (2.3%)

 0.7% 

 $ 

119   $ 

 1,407 

8.5%

142 
 1,496 

9.5%

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Calculations of Adjusted Operating Profit, Net Income and Earnings Per Share

Years ended December 31, 
(In millions of dollars, number of shares outstanding in millions) 

Operating profit

Add (deduct):

  Stock-based compensation expense (recovery)

  Settlement of pension obligations

Integration and restructuring expenses  

  Contract termination fees

  Adjustment for CRTC Part II fees decision

Adjusted operating profit

Net income 
Add (deduct): 

  Stock-based compensation expense (recovery) 

  Settlement of pension obligations 

Integration and restructuring expenses  

  Contract termination fees 

  Adjustment for CRTC Part II fees decision 

  Loss on repayment of long-term debt 

Impairment losses on goodwill, intangible assets  

 and other long-term assets 

  Debt issuance costs 

Income tax impact 

Adjusted net income 

Adjusted basic and diluted earnings per share: 
  Adjusted net income 

  Divided by: weighted average number 

  of shares outstanding 

Adjusted basic and diluted earnings per share 

Wireless Non- GA AP Calculations (1)

Years ended December 31, 
(In millions of dollars, subscribers in thousands, except ARPU figures and adjusted operating profit margin) 

Postpaid ARPU (monthly) 

  Postpaid (voice and data) revenue

  Divided by: average postpaid wireless voice and data subscribers 

  Divided by: 12 months 

Prepaid ARPU (monthly) 

  Prepaid (voice and data) revenue

  Divided by: average prepaid subscribers

  Divided by: 12 months 

Blended ARPU (monthly) 

  Voice and data revenue

  Divided by: average wireless voice and data subscribers  

  Divided by: 12 months 

Adjusted operating profit margin
  Adjusted operating profit

  Divided by: network revenue

  Adjusted operating profit margin

2009

2008

 $ 

4,316   $ 

4,078 

 (33)

 30 

 117 

 19 

(61)

 (100)

–

 51 

–

31 

 $ 

 $ 

4,388   $ 

4,060 

1,478   $ 

1,002 

(33)

30 

117 

19 

(61)

7 

 18 

 11 

(30)

(100)

– 

51 

– 

31 

–

 294 

 16 

(34)

 $ 

1,556   $ 

1,260 

 $ 

1,556   $ 

1,260 

621 

 $ 

2.51   $ 

638 

1.98 

2009

2008

 $ 

5,948   $ 

 6,705 

 12 

5,558 

 6,142 

 12 

 $ 

73.93   $ 

75.41 

 $ 

297   $ 

 1,479 

 12 

285 

 1,426 

 12 

 $ 

16.73   $ 

16.65 

 $ 

6,245   $ 

 8,184 

 12 

5,843 

 7,568 

 12 

 $ 

63.59   $ 

64.34 

 $ 

3,042   $ 

 6,245 

48.7%

2,806 

 5,843 

48.0%

(1) For definitions of key performance indicators and non-GAAP measures, see the section entitled “key Performance Indicators and Non-GAAP Measures”.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S RESPONSIBILITY FOR FINANCIAL REPORTING
DECEMBER 31, 2009

The  accompanying  consolidated  financial  statements  of  Rogers 
Communications Inc. and its subsidiaries and all the information 
in Management’s Discussion and Analysis are the responsibility of 
management and have been approved by the Board of Directors.

The Board of Directors is responsible for overseeing management’s 
responsibility for financial reporting and is ultimately responsible 
for  reviewing  and  approving  the  consolidated  financial 
statements.  The  Board  carries  out  this  responsibility  through  
its Audit Committee.

The  consolidated  financial  statements  have  been  prepared  by 
management  in  accordance  with  Canadian  generally  accepted 
accounting  principles.  The  consolidated  financial  statements 
include certain amounts that are based on the best estimates and 
judgments of management and in their opinion present fairly, in all 
material respects, Rogers Communications lnc.’s financial position, 
results of operations and cash flows. Management has prepared 
the financial information presented elsewhere in Management’s 
Discussion and Analysis and has ensured that it is consistent with 
the consolidated financial statements.

Management of Rogers Communications Inc., in furtherance of the 
integrity of the consolidated financial statements, has developed 
and  maintains  a  system  of  internal  controls,  which  is  supported 
by the internal audit function. Management believes the internal 
controls  provide  reasonable  assurance  that  transactions  are 
properly  authorized  and  recorded,  financial  records  are  reliable 
and  form  a  proper  basis  for  the  preparation  of  consolidated 
financial statements and that Rogers Communications lnc.’s assets 
are properly accounted for and safeguarded. The internal control 
processes include management’s communication to employees of 
policies that govern ethical business conduct.

The  Audit  Committee  meets  periodically  with  management,  as 
well  as  the  internal  and  external  auditors,  to  discuss  internal 
controls over the financial reporting process, auditing matters and 
financial reporting issues; to satisfy itself that each party is properly 
discharging  its  responsibilities;  and  to  review  Management’s 
Discussion  and  Analysis,  the  consolidated  financial  statements 
and the external auditors’ report. The Audit Committee reports 
its  findings  to  the  Board  of  Directors  for  consideration  when 
approving  the  consolidated  financial  statements  for  issuance  to 
the shareholders. The Audit Committee also considers, for review 
by the Board of Directors and approval by the shareholders, the 
engagement or re-appointment of the external auditors.

The consolidated financial statements have been audited by KPMG 
LLP, the external auditors, in accordance with Canadian generally 
accepted auditing standards on behalf of the shareholders. KPMG 
LLP has full and free access to the Audit Committee.

February 17, 2010

Nadir H. Mohamed, FCA 
President and  
Chief Executive Officer  

William W. Linton, CA 
Executive Vice President, 
Finance and  
Chief Financial Officer

In  our  opinion,  these  consolidated  financial  statements  present 
fairly, in all material respects, the financial position of the Company 
as at December 31, 2009 and 2008 and the results of its operations 
and  its  cash  flows  for  the  years  then  ended  in  accordance  with 
Canadian generally accepted accounting principles.

Chartered Accountants, Licensed Public Accountants

Toronto, Canada 
February 17, 2010

AUDITORS’ REPORT TO THE SHAREHOLDERS

We  have  audited  the  consolidated  balance  sheets  of  Rogers 
Communications  Inc.  as  at  December  31,  2009  and  2008  and 
the  consolidated  statements  of  income,  shareholders’  equity, 
comprehensive income and cash flows for the years then ended. 
These financial statements are the responsibility of the Company’s 
management. Our responsibility is to express an opinion on these 
financial statements based on our audits.

We conducted our audits in accordance with Canadian generally 
accepted auditing standards. Those standards require that we plan 
and  perform  an  audit  to  obtain  reasonable  assurance  whether 
the  financial  statements  are  free  of  material  misstatement.  An 
audit includes examining, on a test basis, evidence supporting the 
amounts and disclosures in the financial statements. An audit also 
includes assessing the accounting principles used and significant 
estimates made by management, as well as evaluating the overall 
financial statement presentation.

82 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
CONSOLIDATED S TATEMENTS OF I NCOME
(IN MILLIONs OF CANADIAN DOLLARs, ExCEPT PER sHARE AMOuNTs)

Years ended December 31, 2009 and 2008

Operating revenue (note 3(b))

Operating expenses:
  Cost of sales
  sales and marketing
  Operating, general and administrative
  settlement of pension obligations (note 17(d))

Integration and restructuring (note 6)

  Depreciation and amortization

Impairment losses on goodwill, intangible assets
  and other long-term assets (notes 11(a) and 13)

Operating income
Interest on long-term debt 
Debt issuance costs (note 14(a))
Foreign exchange gain (loss)
Loss on repayment of long-term debt (note 14(c))
Change in fair value of derivative instruments
Other income 

Income before income taxes 

Income tax expense (note 7):

  Current
  Future 

Net income for the year

Net income per share (note 8):

  Basic and diluted

See accompanying notes to consolidated financial statements.

2009

2008

$ 

11,731 $ 

11,335

1,380
1,207
4,681

30
117
1,730

1,303
1,334
4,569

–
51
1,760

18

294

2,568
(647)
(11)
136
(7)
(65)

6 

2,024
(575)
(16)
(99)
–
64

28 

1,980

1,426

215
287

502

3
421

424

$ 

1,478 $ 

1,002

$ 

2.38 $ 

1.57

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

83

 
 
 
 
2009

2008

(Restated –  
note 2(p)(i))

$ 

383 $ 

1,310
338
4

220

2,255

8,197
3,018
2,643
547
78

280

–
1,403
442
–

451

2,296

7,898
3,024
2,761
343
507

253

$ 

17,018 $  17,082

$ 

– $ 

2,383
1
80

284

2,748

8,463
1,004
133

397

12,745

4,273

19
2,412
1
45

239

2,716

8,506
616
184

344

12,366

4,716

$ 

17,018 $  17,082

CONSOLIDATED B ALANCE SHEETS
(IN MILLIONs OF CANADIAN DOLLARs)

December 31, 2009 and 2008

Assets
Current assets:
  Cash and cash equivalents
  Accounts receivable, net of allowance for doubtful accounts of $157 (2008 – $163)
  Other current assets (note 9)
  Current portion of derivative instruments (note 15(d)) 
  Future income tax assets (note 7)

Property, plant and equipment (note 10)
Goodwill (note 11(b))
Intangible assets (note 11(c))
Investments (note 12)
Derivative instruments (note 15(d))
Other long-term assets (note 13)

Liabilities and shareholders' Equity
Current liabilities:
  Bank advances, arising from outstanding cheques
  Accounts payable and accrued liabilities
  Current portion of long-term debt (note 14)
  Current portion of derivative instruments (note 15(d))
  unearned revenue 

Long-term debt (note 14)
Derivative instruments (note 15(d))
Other long-term liabilities (note 16)
Future income tax liabilities (note 7)

shareholders' equity (note 18)

Guarantees (note 15(e)(ii))
Commitments (note 23)
Contingent liabilities (note 24)
Canadian and united states accounting policy differences (note 25)
subsequent events (notes 22 and 26)

See accompanying notes to consolidated financial statements.

On behalf of the Board:

Alan D. Horn, CA 
Director   

Ronald D. Besse 
Director

84 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
CONSOLIDATED S TATEMENTS OF S HAREHOLDERS’ EqUITY
(IN MILLIONs OF CANADIAN DOLLARs)

Class A Voting shares

Class B Non-Voting shares

Number  
of shares  

Number  
of shares  

Amount
72

$ 

(000s)
112,462 $ 

Amount
471

(000s)
527,005 $ 

Contributed 
surplus
3,689 $ 

Retained 
earnings 
(Restated -  
note 2(p)(i))

Accumulated 
other  
comprehensive 
income  
(loss)

Total 
shareholders’ 
equity 
(Restated - 
note 2(p)(i))
4,624

50 $ 

Years ended December 31, 2009 and 2008
Balances, December 31, 2007
Change in accounting policy related to 
  goodwill and intangible assets (note 2(p)(i))

As restated, January 1, 2008

Net income for the year
shares issued on exercise
  of stock options
Dividends declared
Repurchase of Class B
  Non-Voting shares (note 18(c))
Other comprehensive loss

Balances, December 31, 2008

Net income for the year
shares issued on exercise
  of stock options
Dividends declared
Repurchase of Class B
  Non-Voting shares (note 18(c))
Other comprehensive income

Balances, December 31, 2009

See accompanying notes to consolidated financial statements.

–

72
–

–
–

–

–

72
–

–
–

–
–

–

112,462
–

–
–

–

–

112,462
–

–
–

–
–

–

471
–

21
–

(4)

–

488
–

9
–

(41)
–

–

527,005
–

502
–

(4,077)

–

523,430
–

294
–

–

3,689
–

–
–

(129)

–

3,560
–

–
–

(43,776)
–

(1,256)
–

342 $ 

(11)

331
1,002

–
(638)

(4)

–

691
1,478

–
(721)

(50)
–

–

50
–

–
–

–

(145)

(95)
–

–
–

–
138

(11)

4,613
1,002

21
(638)

(137)

(145)

4,716
1,478

9
(721)

(1,347)
138 

$ 

72

112,462 $ 

456

479,948 $ 

2,304 $ 

1,398 $ 

43 $ 

4,273

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

85

 
 
 
CONSOLIDATED S TATEMENTS OF COMPREHENSI vE INCOME
(IN MILLIONs OF CANADIAN DOLLARs)

Years ended December 31, 2009 and 2008

Net income for the year

Other comprehensive income (loss):

Increase (decrease) in fair value of available-for-sale investments

  Cash flow hedging derivative instruments:

  Change in fair value of derivative instruments
  Reclassification to net income of foreign exchange gain (loss) on long-term debt
  Reclassification to net income of accrued interest

  Other comprehensive income (loss) before income taxes

  Related income tax recovery

Comprehensive income for the year

See accompanying notes to consolidated financial statements.

2009

2008

$ 

1,478 $ 

1,002

14

(146)

(844)
901

1,122
(1,274)

64

121

135

3

138

110 

(42)

(188)

43

(145)

$ 

1,616 $ 

857

86 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED S TATEMENTS OF C ASH FLOwS
(IN MILLIONs OF CANADIAN DOLLARs)

Years ended December 31, 2009 and 2008

Cash provided by (used in): 

Operating activities:

Net income for the year 
Adjustments to reconcile net income to net cash flows from operating activities:
  Depreciation and amortization

Impairment losses on goodwill, intangible assets and other long-term assets

  Program rights and Rogers Retail rental amortization
  Future income taxes
  unrealized foreign exchange loss (gain)
  Loss on repayment of long-term debt
  Change in fair value of derivative instruments
  settlement of pension obligations
  Pension contributions, net of expense
  stock-based compensation recovery
  Amortization of fair value increment on long-term debt
  Other

Change in non-cash operating working capital items (note 20(a))

Investing activities:

Additions to property, plant and equipment ("PP&E")
Change in non-cash working capital items related to PP&E
Acquisition of spectrum licences
Investment in Cogeco Inc. and Cogeco Cable Inc. (note 12)
Acquisitions, net of cash and cash equivalents acquired
Additions to program rights
Other 

2009

2008

$ 

1,478 $ 

1,002

1,730
18
174
287
(126)
7
65
30
(102)
(33)
(5)
 3

3,526

264

3,790

(1,855)
(55)
(40)
(163)
(11)
(185)

(15)

1,760
294
146
421
65
–
(64)
–
(22)
(100)
(5)
3 

3,500

(215)

3,285

(2,021)
40
(1,008)
–
(191)
(150)

15

(2,324)

(3,315)

Financing activities:

Issuance of long-term debt
Repayment of long-term debt
Premium on repayment of long-term debt
Payment on re-couponing of cross-currency interest rate exchange agreements
Payment on settlement of cross-currency interest rate exchange agreements and forward contracts
Proceeds on settlement of cross-currency interest rate exchange agreements and forward contracts
Repurchase of Class B Non-Voting shares
Issuance of capital stock on exercise of stock options
Dividends paid

Increase in cash and cash equivalents

Cash deficiency, beginning of year

2,875
(1,885)
(8)
–
(431)
433
(1,347)
3

(704)

(1,064)

402

(19)

Cash and cash equivalents (deficiency), end of year

$ 

383 $ 

Cash and cash equivalents (deficiency) are defined as cash and short-term deposits, which have an original maturity of less than 90 days, less bank advances. 
For supplemental cash flow information see note 20(b).
See accompanying notes to consolidated financial statements.

4,474
(3,335)
–
(375)
(969)
970
(137)
3

(559)

72

42

(61)

(19)

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(TABuLAR AMOuNTs IN MILLIONs OF CANADIAN DOLLARs, ExCEPT PER sHARE AMOuNTs)
YEARs ENDED DECEMBER 31, 2009 AND 2008

1. 

NATURE OF THE BUSINESS :

Rogers  Communications  Inc.  (“RCI”)  is  a  diversified  Canadian 
communications and media company, with substantially all of its 
operations and sales in Canada. RCI is engaged in wireless voice 
and  data  communications  services  through  its  Wireless  segment 
(“Wireless”); cable television, high-speed Internet access, telephony, 
data networking and retailing of wireless, cable and video products 
and services (“Rogers Retail”) through its Cable segment (“Cable”); 
and  radio  and  television  broadcasting,  televised  shopping, 
magazines  and  trade  publications,  and  sports  entertainment 

through  its  Media  segment  (“Media”).  RCI  and  its  subsidiary 
companies are collectively referred to herein as the “Company”. 

In september 2009, RCI announced the further integration of its 
Cable and Wireless business with the creation of a Communications 
services organization. Internal management and public reporting 
continue  to  reflect  the  foregoing  Cable  and  Wireless  services  as 
separate operating segments.

2. 

SIGNIFICANT ACCOUNTING POLICIES :

(A)  BASIS OF PRESENTATION :
The consolidated financial statements are prepared in accordance 
with Canadian generally accepted accounting principles (“GAAP”) 
and differ in certain significant respects from accounting principles 
generally accepted in the united states of America (“united states 
GAAP”) as described in note 25.

(iv) 

The  consolidated  financial  statements  include  the  accounts  of 
RCI and its subsidiary companies. Intercompany transactions and 
balances are eliminated on consolidation. 

Investments over which the Company is able to exercise significant 
influence  are  accounted  for  by  the  equity  method.  Investments 
over which the Company has joint control are accounted for by the 
proportionate consolidation method. Publicly traded investments 
where  no  control  or  significant  influence  exists  are  classified  as 
available-for-sale  investments  and  are  recorded  at  fair  value. 
Changes in fair value are recorded in other comprehensive income 
until such time as the investments are disposed of or impaired. Other 
investments where fair value is not readily available are recorded at 
cost. Investments are written down when there is evidence that a 
decline in value that is other than temporary has occurred.

Certain of the prior year comparative figures have been re-classified 
to conform with the financial statement presentation adopted in 
the current year.

(B)  REvENUE RECOGNITION: 
The  Company’s  principal  sources  of  revenue  and  recognition  of 
these revenues for financial statement purposes are as follows:
(i)  Monthly subscriber fees in connection with wireless and wireline 
services, cable, telephony, Internet services, rental of equipment, 
network  services  and  media  subscriptions  are  recorded  as 
revenue on a pro rata basis as the service is provided;

(ii)  Revenue from airtime, roaming, long-distance and optional 
services, pay-per-use services, video rentals and other sales of 
products are recorded as revenue as the services or products 
are delivered; 

(iii)  Revenue  from  the  sale  of  wireless  and  cable  equipment  is 
recorded when the equipment is delivered and accepted by 
the independent dealer or subscriber in the case of direct sales. 
Equipment subsidies related to new and existing subscribers 
are recorded as a reduction of equipment revenues;

88 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Installation  fees  and  activation  fees  charged  to  subscribers 
do not meet the criteria as a separate unit of accounting. As a 
result, in Wireless these fees are recorded as part of equipment 
revenue and, in Cable, are deferred and amortized over the 
related  service  period.  The  related  service  period  for  Cable 
ranges from 26 to 48 months, based on subscriber disconnects, 
transfers of service and moves. Incremental direct installation 
costs  related  to  reconnects  are  deferred  to  the  extent  of 
deferred installation fees and amortized over the same period 
as  these  related  installation  fees.  New  connect  installation 
costs are capitalized to PP&E and amortized over the useful life 
of the related assets;

(v)  Advertising revenue is recorded in the period the advertising 
airs  on  the  Company’s  radio  or  television  stations  and  the 
period  in  which  advertising  is  featured  in  the  Company’s 
publications;

(vi)  Monthly subscription revenues received by television stations 
for  subscriptions  from  cable  and  satellite  providers  are 
recorded in the month in which they are earned;

 (vii) The Toronto Blue Jays Baseball Club’s (“Blue Jays”) revenue from 
home  game  admission  and  concessions  is  recognized  as  the 
related games are played during the baseball regular season. 
Revenue from radio and television agreements is recorded at 
the time the related games are aired. The Blue Jays also receive 
revenue  from  the  Major  League  Baseball  Revenue  sharing 
Agreement, which distributes funds to and from member clubs, 
based on each club’s revenues. This revenue is recognized in the 
season in which it is earned, when the amount is estimable and 
collectibility is reasonably assured; and

(viii) Discounts provided to customers related to combined purchases 
of Wireless, Cable and Media products and services are charged 
directly to the revenue for the products and services to which 
they relate.

The  Company  offers  certain  products  and  services  as  part  of 
multiple deliverable arrangements. The Company divides multiple 
deliverable  arrangements  into  separate  units  of  accounting. 
Components of multiple deliverable arrangements are separately 
accounted for provided the delivered elements have stand-alone 
value  to  the  customers  and  the  fair  value  of  any  undelivered 
elements can be objectively and reliably determined. Consideration 
for these units is measured and allocated amongst the accounting 
units  based  upon  their  fair  values  and  the  Company’s  relevant 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

revenue  recognition  policies  are  applied  to  them.  The  Company 
recognizes revenue once persuasive evidence of an arrangement 
exists, delivery has occurred or services have been rendered, fees 
are fixed and determinable and collectibility is reasonably assured.

unearned revenue includes subscriber deposits, cable installation 
fees and amounts received from subscribers related to services and 
subscriptions to be provided in future periods.

(C )  SUBSCRIBER AC qUISITION AND RETENTION COSTS :
Except as described in note 2(b)(iv), as it relates to cable installation 
costs, the Company expenses the costs related to the acquisition or 
retention of subscribers.

(D)  STOCk-BASED COMPENSATION AND OTHER STOC k-BASED 

PAYMENTS:

The Company’s employee stock option plans, which are described in 
note 19(a), attach cash settled share appreciation rights (“sARs”) to 
all granted stock options. The sARs feature allows the option holder 
to elect to receive in cash an amount equal to the intrinsic value, 
being the excess market price of the Class B Non-Voting share over 
the exercise price of the option, instead of exercising the option and 
acquiring Class B Non-Voting shares. All outstanding stock options 
are classified as liabilities and are carried at their intrinsic value, 
as adjusted for vesting, measured as the difference between the 
current stock price and the option exercise price. The intrinsic value 
of the liability is marked-to-market each period and is amortized to 
income over the period in which the related services are rendered, 
which is usually the graded vesting period, or, as applicable, over 
the period to the date an employee is eligible to retire, whichever 
is shorter.

The  Company  has  a  restricted  share  unit  (“Rsu”)  plan,  which  is 
described in note 19(b). Rsus that will be settled in cash are recorded 
as liabilities. The measurement of the liability and compensation 
costs for these awards is based on the intrinsic value of the award 
and is recorded as a charge to income over the vesting period of the 
award. Changes in the Company’s liability subsequent to the grant 
of the award and prior to the settlement date, due to changes in 
the market value of the underlying Class B Non-Voting shares, are 
recorded as a charge to income in the period incurred. The payment 
amount is established as of the vesting date of the award.

The  Company  has  a  deferred  share  units  (“Dsu”)  plan,  which  is 
described in note 19(c). Dsus that will be settled in cash are recorded 
as liabilities. The measurement of the liability and compensation 
costs for these awards is based on the intrinsic value of the award at 
the date of grant. Changes in the Company’s liability subsequent to 
grant of the award and prior to the settlement date, due to changes 
in the market value of the underlying Class B Non-Voting shares, are 
recorded as a charge to income in the period incurred. The payment 
amount is established as of the vesting date of the award.

The  employee  share  accumulation  plan  allows  employees  to 
voluntarily participate in a share purchase plan. under the terms 
of the plan, employees of the Company can contribute a specified 
percentage of their regular earnings through payroll deductions 
and  the  Company  makes  certain  defined  contribution  matches, 
which are recorded as compensation expense in the period made. 

(E)  DEPRECIATION:
PP&E are depreciated over their estimated useful lives as follows:

Asset

Buildings

Towers, head-ends and transmitters
Distribution cable and subscriber drops
Network equipment
Wireless network radio base station equipment
Computer equipment and software
Customer equipment 
Leasehold improvements

Basis

Mainly diminishing balance

straight line
straight line
straight line
straight line
straight line
straight line
straight line 

Equipment and vehicles

Mainly diminishing balance

Rate

5% to 6²⁄ ³%
6²⁄ ³% to 25%
5% to 20%
6²⁄ ³% to 33¹⁄ ³%
12½% to 14¹⁄ ³%
14¹⁄ ³% to 33¹⁄ ³%
20% to 33¹⁄ ³%
Over shorter of  
estimated useful life  
and lease term
5% to 33¹⁄ ³%

INCOME TA xES:

(F ) 
Future income tax assets and liabilities are recognized for the future 
income  tax  consequences  attributable  to  temporary  differences 
between the financial statement carrying amounts of existing assets 
and  liabilities  and  their  respective  tax  bases.  Future  income  tax 
assets and liabilities are measured using enacted or substantively 
enacted tax rates expected to apply to taxable income in the years 
in which those temporary differences are expected to be recovered 
or settled. A valuation allowance is recorded against any future 
income tax asset if it is not more likely than not that the asset will 
be realized. 

(G)  FOREIGN CURRENC Y TR ANSL ATION :
Monetary assets and liabilities denominated in a foreign currency 
are translated into Canadian dollars at the exchange rate in effect 
at the balance sheet dates and non-monetary assets and liabilities 
and related depreciation and amortization expenses are translated 
at the historical exchange rate. Revenue and expenses, other than 
depreciation and amortization, are translated at the average rate 
for the month in which the transaction was recorded. Exchange 
gains or losses on translating long-term debt are recognized in the 
consolidated statements of income and consolidated statements of 
comprehensive income, as applicable. Foreign exchange gains or 
losses are primarily related to the translation of long-term debt.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

89

 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(H)  FINANCIAL AND DERI vATIvE INSTRUMENTS :
(i)  Adoption of new financial instruments standards:

Effective  December  31,  2009,  the  Company  adopted  The 
Canadian  Institute  of  Chartered  Accountants’  (“CICA”) 
amended  section  3862,  Financial  Instruments  –  Disclosures, 
to  include  additional  disclosure  requirements  about  fair 
value  measurement  for  financial  instruments  and  liquidity 
risk disclosures. These amendments require disclosure of the 
three-level hierarchy that reflects the significance of the inputs 
used  in  making  the  fair  value  measurements.  Fair  value  of 
financial assets and financial liabilities included in Level 1 are 
determined by reference to quoted prices in active markets 
for identical assets and liabilities. Financial assets and financial 
liabilities in Level two include valuations using inputs based on 
observable market data, either directly or indirectly other than 
the quoted prices. Level three valuations are based on inputs 
that are not based on observable market data. The adoption 
of these standards did not have any impact on the classification 
and measurement of the Company’s financial instruments or 
the liquidity risk disclosures. The new disclosures pursuant to 
this amended Handbook section are included in note 15.

On  January  1,  2008,  the  Company  adopted  CICA  Handbook 
section 3862, Financial Instruments – Disclosures (“CICA 3862”), 
and  CICA  Handbook  section  3863,  Financial  Instruments  – 
Presentation (“CICA 3863”).

CICA  3862  requires  entities  to  provide  disclosures  in  their 
financial  statements  that  enable  users  to  evaluate  the 
significance of financial instruments on the entity’s financial 
position  and  its  performance  and  the  nature  and  extent  of 
risks arising from financial instruments to which the entity is 
exposed during the year and at the balance sheet date, and 
how the entity manages those risks.

CICA 3863 establishes standards for presentation of financial 
instruments  and  non-financial  derivatives.  It  deals  with  the 
classification of financial instruments, from the perspective of 
the issuer, between liabilities and equities, the classification of 
related interest, dividends, gains and losses, and circumstances 
in which financial assets and financial liabilities are offset.

The adoption of these standards did not have any impact on 
the classification and measurement of the Company’s financial 
instruments.  The  disclosures  pursuant  to  these  Handbook 
sections are included in note 15.

(ii)  Financial instruments:

Cash and cash equivalents are classified as held-for-trading. 
Held-for-trading financial assets are recorded at fair value on 
the  consolidated  balance  sheets  with  changes  in  fair  value 
recorded in the consolidated statements of income.

The  Company’s  other  financial  assets  are  classified  as 
available-for-sale or loans and receivables. Available-for-sale 
investments are carried at fair value on the balance sheet, with 
changes in fair value recorded in other comprehensive income, 
until such time as the investments are disposed of or an other-
than-temporary impairment has occurred, in which case the 

90 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

impairment is recorded in income. Loans and receivables and 
all financial liabilities are carried at amortized cost using the 
effective interest method. The Company determined that none 
of its non-derivative financial assets are classified as held-to-
maturity and none of its non-derivative financial liabilities are 
classified as held-for-trading. 

The Company records all transaction costs for financial assets 
and  financial  liabilities  in  the  consolidated  statements  of 
income  as  incurred,  except  for  transaction  costs  paid  to  a 
lending institution relating to the bank credit facility which 
are deferred and amortized over the term of the facility.

(iii)  Derivative instruments:

All  derivatives,  including  embedded  derivatives  that  must  
be  separately  accounted  for,  are  measured  at  fair  value,  
with  changes  in  fair  value  recorded  in  the  consolidated 
statements  of  income  unless  they  are  effective  cash  flow 
hedging instruments. 

When  hedge  accounting  is  applied,  the  Company  formally 
documents the relationship between derivative instruments 
and the hedged items, as well as its risk management objective 
and strategy for undertaking various hedge transactions. At 
the instrument’s inception, the Company also formally assesses 
whether  the  derivatives  are  highly  effective  at  reducing  or 
modifying  interest  rate  or  foreign  exchange  risk  related  to 
the  future  anticipated  interest  and  principal  cash  outflows 
associated with the hedged item. Effectiveness requires a high 
correlation of changes in fair values or cash flows between the 
hedged item and the hedging item. On a quarterly basis, the 
Company confirms that the derivative instruments continue 
to be highly effective at reducing or modifying interest rate 
or foreign exchange risk associated with the hedged items. 
Any hedge ineffectiveness is recognized in the consolidated 
statements of income immediately.

The fair value of the Company’s cross-currency interest rate 
exchange agreements (“Derivatives”) is determined using an 
estimated  credit-adjusted  mark-to-market  valuation  which 
involves increasing the treasury-related discount rates used to 
calculate the risk-free estimated mark-to-market valuation by 
an estimated credit spread (“Credit spread”) for the relevant 
term  and  counterparty  for  each  Derivative.  In  the  case  of 
Derivatives  in  an  asset  position  (i.e.,  those  Derivatives  for 
which the counterparties owe the Company on a net basis), 
the Credit spread for the counterparty is added to the risk-
free discount rate to determine the estimated credit-adjusted 
value. In the case of Derivatives in a liability position (i.e., those 
Derivatives for which the Company owes the counterparties on 
a net basis), the Company’s Credit spread is added to the risk-
free discount rate. The changes in fair value of the Derivatives 
designated as hedges for accounting purposes are recorded in 
other comprehensive income, to the extent effective, until the 
variability of cash flows relating to the hedged asset or liability 
is recognized in the consolidated statements of income. 

  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(I)  C APITAL DISCLOSURES :
Effective  January  1,  2008,  the  Company  adopted  the  new 
recommendations  of  CICA  Handbook  section  1535,  Capital 
Disclosures (“CICA 1535”). CICA 1535 requires that an entity disclose 
information  that  enables  users  of  its  financial  statements  to 
evaluate an entity’s objectives, policies and processes for managing 
capital,  including  disclosures  of  any  externally  imposed  capital 
requirements  and  the  consequences  for  non-compliance.  These 
disclosures are included in note 21.

(j)  NET INCOME PER SHARE :
The diluted net income per share calculation considers the impact 
of employee stock options using the treasury stock method. There 
is no dilutive impact of employee stock options after May 28, 2007, 
due to the amendment to attach cash settled sARs to all new and 
previously granted options.

INvENTORIES AND R OGERS R ETAIL RENTAL IN vENTORY:
(k ) 
Inventories are primarily valued at the lower of cost, determined 
on a first-in, first-out basis, and net realizable value. Rogers Retail 
rental inventory, which includes videocassettes, DVDs and video 
games, is amortized to its estimated residual value. The residual 
value of Rogers Retail rental inventory is recorded as a charge to 
operating expense upon the sale of Rogers Retail rental inventory. 
Amortization of Rogers Retail rental inventory is charged to cost of 
sales on a diminishing-balance basis over a six month period.

(L)  DEFERRED FINANCING COSTS :
The direct costs paid to lenders to obtain revolving credit facilities 
are deferred and amortized on a straight-line basis over the life of 
the revolving credit facilities to which they relate. 

(M)  PENSION BENEFITS :
The  Company  accrues  its  pension  plan  obligations  as  employees 
render the services necessary to earn the pension. The Company 
uses a discount rate determined by reference to market yields at 
the measurement dates to measure the accrued pension benefit 
obligation and uses the corridor method to amortize actuarial gains 
or losses (such as changes in actuarial assumptions and experience 
gains  or  losses)  over  the  average  remaining  service  life  of  the 
employees. under the corridor method, amortization is recorded 
only if the accumulated net actuarial gains or losses exceed 10% of 
the greater of accrued pension benefit obligation and the fair value 
of the plan assets at the beginning of the year.

The  Company  uses  the  following  methods  and  assumptions  for 
pension accounting:

(i) 

The  cost  of  pensions  is  actuarially  determined  using 
the  projected  benefit  method  prorated  on  service  and 
management’s  best  estimate  of  expected  plan  investment 
performance,  salary  escalation,  compensation  levels  at  the 
time of retirement and retirement ages of employees. Changes 
in these assumptions would impact future pension expense.

(ii)  For  the  purpose  of  calculating  the  expected  return  on  plan 

assets, those assets are valued at fair value.

(iii)  Past  service  costs  from  plan  amendments  are  amortized  
on  a  straight-line  basis  over  the  average  remaining  service 
period of employees.

(N)  PROPERT Y, PL ANT AND E qUIPMENT:
PP&E are recorded at cost. During construction of new assets, direct 
costs plus a portion of applicable overhead costs are capitalized. 
Repairs and maintenance expenditures are charged to operating 
expenses as incurred.

The cost of the initial cable subscriber installation is capitalized. 
Costs  of  all  other  cable  connections  and  disconnections  are 
expensed, except for direct incremental installation costs related 
to reconnect Cable customers, which are deferred to the extent of 
reconnect installation revenues. Deferred reconnect revenues and 
expenses are amortized over the related estimated service period.

(O)  ACqUIRED PROGR AM RIGHTS :
Acquired program rights for broadcasting are carried at the lower 
of  cost  less  accumulated  amortization,  and  net  realizable  value. 
Acquired  program  rights  and  the  related  liabilities  are  recorded 
on the consolidated balance sheets when the licence period begins 
and the program is available for use. The cost of acquired program 
rights  is  amortized  over  the  expected  exhibition  period  of  the 
related programs. Net realizable value of acquired program rights 
is assessed using an industry standard methodology.

(P)  GOODwILL AND INTANGIBLE ASSETS :
(i)  Adoption of new goodwill and intangible assets standard:

Effective  January  1,  2009,  the  Company  adopted  Handbook 
section 3064, Goodwill and Intangible Assets (“CICA 3064”). 
CICA 3064, which replaces section 3062, Goodwill and Other 
Intangible Assets, and section 3450, Research and Development 
Costs, establishes standards for the recognition, measurement 
and  disclosure  of  goodwill  and  intangible  assets.  This  new 
standard  was  applied  retrospectively,  with  restatement  of 
prior  periods.  The  adoption  of  CICA  3064  resulted  in  a  $16 
million decrease in other long-term assets relating to deferred 
commissions  and  pre-operating  costs,  and  an  $11  million 
decrease in retained earnings at January 1, 2008, net of income 
taxes of $5 million and had no material impact on previously 
reported net income in 2008.

(ii)  Goodwill:

Goodwill is the residual amount that results when the purchase 
price of an acquired business exceeds the sum of the amounts 
allocated  to  the  tangible  and  identifiable  intangible  assets 
acquired, less liabilities assumed, based on their fair values. 
When the Company enters into a business combination, the 
purchase method of accounting is used. Goodwill is assigned, 
as of the date of the business combination, to reporting units 
that are expected to benefit from the business combination. 

Goodwill  is  not  amor tized  but  instead  is  tested  for 
impairment annually or more frequently if events or changes 
in  circumstances  indicate  that  the  asset  might  be  impaired. 
The  impairment  test  is  carried  out  in  two  steps.  In  the  first 
step,  the  carrying  amount  of  the  reporting  unit,  including 
goodwill, is compared with its fair value. When the fair value 
of the reporting unit exceeds its carrying amount, goodwill of  
the reporting unit is not considered to be impaired and the 
second step of the impairment test is unnecessary. The second 
step is carried out when the carrying amount of a reporting 
unit exceeds its fair value, in which case, the implied fair value 
of  the  reporting  unit’s  goodwill,  determined  in  the  same 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

91

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

manner as the value of goodwill is determined in a business 
combination, is compared with its carrying amount to measure 
the amount of the impairment loss, if any.

(iii) 

Intangible assets:
Intangible  assets  acquired  in  a  business  combination  are 
recorded  at  their  fair  values.  Intangible  assets  with  finite 
useful lives are amortized over their estimated useful lives and 
are tested for impairment, as described in note 2(q). Intangible 
assets having an indefinite life, being spectrum and broadcast 
licences, are not amortized but are tested for impairment on 
an annual or more frequent basis by comparing their fair value 
to their carrying amount. An impairment loss on an indefinite 
life intangible asset is recognized when the carrying amount 
of the asset exceeds its fair value.

Intangible assets with finite useful lives are amortized on a 
straight-line basis over their estimated useful lives as follows:

Brand name – Rogers 
Brand name – Fido 
Brand name – Citytv 
subscriber bases 
Roaming agreements 
Dealer networks 
Marketing agreement   

20 years 
5 years 
5 years 
2¼ to 4²⁄ ³ years 
12 years 
4 years 
5 years

The Company tested goodwill and intangible assets with indefinite 
lives  for  impairment  during  2009  and  recorded  a  write-down  in 
intangible assets of $5 million related to the CIKZ Kitchener and 
OMNI broadcast licences (note 11(a)). The Company tested goodwill 
and intangible assets with indefinite lives for impairment during 
2008  and  recorded  a  write-down  of  $154  million  related  to  the 
goodwill  of  the  conventional  television  reporting  unit  and  $75 
million related to the Citytv broadcast licence (note 11(a)). 

IMPAIRMENT OF LONG -LIvED ASSETS : 

(q) 
The Company reviews long-lived assets, which include PP&E and 
intangible assets with finite useful lives, for impairment annually 
or more frequently if events or changes in circumstances indicate 
that the carrying amount may not be recoverable. If the sum of 
the  undiscounted  future  cash  flows  expected  to  result  from  the 
use and eventual disposition of a group of assets is less than its 
carrying amount, it is considered to be impaired. An impairment 
loss is measured as the amount by which the carrying amount of 
the group of assets exceeds its fair value. 

The  Company  tested  long-lived  assets  with  finite  useful  lives 
for  impairment  during  2009  and  recorded  a  write-down  of  $13 
million  related  to  the  OMNI  Canadian  Radio-television  and 
Telecommunication Commission (“CRTC”) commitments asset (note 
13). The Company tested long-lived assets with finite useful lives for 
impairment during 2008 and recorded a write-down of $51 million 
related  to  the  Citytv  CRTC  commitments  asset  (note  13)  and  $14 
million related to the Citytv brand name (note 11(a)(ii)).

(R )  ASSET  RETIREMENT OBLIGATIONS:
Asset retirement obligations are legal obligations associated with 
the  retirement  of  PP&E  that  result  from  their  acquisition,  lease, 
construction,  development  or  normal  operations.  The  Company 
records the estimated fair value of a liability for an asset retirement 
obligation in the year in which it is incurred and when a reasonable 
estimate of fair value can be made. The fair value of a liability for 
an asset retirement obligation is the amount at which that liability 
could be settled in a current transaction between willing parties, 
that is, other than in a forced or liquidation transaction and, in the 
absence of observable market transactions, is determined as the 
present value of expected cash flows. The Company subsequently 
allocates the asset retirement cost to expense using a systematic 
and rational method over the asset’s useful life, and records the 
accretion of the liability as a charge to operating expenses.

(S)  USE OF ESTIMATES :
The preparation of financial statements requires management to 
make estimates and assumptions that affect the reported amounts 
of  assets  and  liabilities  and  disclosure  of  contingent  assets  and 
liabilities at the date of the financial statements and the reported 
amounts of revenue and expenses during the years. Actual results 
could differ from those estimates. 

Key areas of estimation, where management has made difficult, 
complex  or  subjective  judgments,  often  as  a  result  of  matters 
that are inherently uncertain, include the allowance for doubtful 
accounts and certain accrued liabilities, the ability to use income 
tax  loss  carryforwards  and  other  future  income  tax  assets  and 
liabilities, capitalization of internal labour and overhead, useful 
lives of depreciable assets and intangible assets with finite useful 
lives, discount rates and expected returns on plan assets affecting 
pension  expense  and  the  deferred  pension  asset,  estimation  of 
Credit  spreads  for  determination  of  the  fair  value  of  derivative 
instruments and the assessment of the recoverability or impairment 
of long-lived assets, goodwill and intangible assets, which require 
estimates  of  future  cash  flows  and  discount  rates.  For  business 
combinations, key areas of estimation and judgment include the 
allocation of the purchase price and related severance costs.

significant changes in the assumptions, including those with respect 
to future business plans and cash flows, could materially change the 
recorded carrying amounts.

( T )  RECENT C ANADIAN ACCOUNTING PRONOUNCEMENTS :
(i)  Business Combinations: 

In  October  2008,  the  CICA  issued  Handbook  section  1582, 
Business  Combinations  (“CICA  1582”),  concurrently  with 
Handbook sections 1601, Consolidated Financial statements 
(“CICA 1601”), and 1602, Non-controlling Interests (“CICA 1602”). 
CICA  1582,  which  replaces  Handbook  section  1581,  Business 
Combinations, establishes standards for the measurement of 
a business combination and the recognition and measurement 
of assets acquired and liabilities assumed. CICA 1601, which 
replaces  Handbook  section  1600,  carries  forward  the 

92 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

existing Canadian guidance on aspects of the preparation of 
consolidated financial statements subsequent to acquisition 
other  than  non-controlling  interests.  CICA  1602  establishes 
guidance  for  the  treatment  of  non-controlling  interests 
subsequent  to  acquisition  through  a  business  combination. 
These new standards are effective for the Company’s interim 
and  annual  consolidated  financial  statements  commencing 
on January 1, 2011 with earlier adoption permitted as of the 
beginning of a fiscal year. The Company is assessing the impact 
of the new standards on its consolidated financial statements.

(ii)  Multiple deliverable revenue arrangements:

In  December  2009,  the  CIC A  issued  EIC-175,  Multiple 
Deliverable  Revenue  Arrangements  (“EIC-175”).  EIC-175, 
which replaces EIC-142, Revenue Arrangements with Multiple 
Deliverables, addresses some aspects of the accounting by a 
vendor for arrangements under which it will perform multiple 
revenue-generating activities. This new standard is effective 
for the Company’s interim and annual consolidated financial 
statements  commencing  on  January  1,  2011  with  earlier 
adoption permitted as of the beginning of a fiscal year. The 
Company is assessing the impact of the new standard on its 
consolidated financial statements.

(iii) 

International Financial Reporting Standards (“IFRS”):
In 2006, the Canadian Accounting standards Board (“AcsB”) 
published  a  new  strategic  plan  that  significantly  affects 
financial  reporting  requirements  for  Canadian  public 
companies. The AcsB strategic plan outlines the convergence 
of  Canadian  GAAP  with  IFRs  over  an  expected  five-year 
transitional period.

In  February  2008,  the  AcsB  confirmed  that  IFRs  will  be 
mandatory in Canada for profit-oriented publicly accountable 
entities for fiscal periods beginning on or after January 1, 2011. 
The Company’s first annual IFRs financial statements will be 
for  the  year  ending  December  31,  2011  and  will  include  the 
comparative period of 2010. starting in the first quarter of 2011, 
the  Company  will  provide  unaudited  consolidated  financial 
information  in  accordance  with  IFRs  including  comparative 
figures for 2010.

The Company has completed a preliminary assessment of the 
accounting and reporting differences under IFRs as compared 
to Canadian GAAP, however, management has not yet finalized 
its determination of the impact of these differences on the 
consolidated financial statements. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

93

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

3. 

SEGMENTED INFORMATION :

(A)  OPER ATING SEGMENTS :
The  accounting  policies  of  the  segments  are  the  same  as  those 
described in the significant accounting policies (note 2). The Company 
discloses  segment  operating  results  based  on  income  before 
settlement of pension obligations, integration and restructuring, 
stock-based compensation expense (recovery), adjustment for CRTC 
Part II fees decision, contract termination fees, depreciation and 
amortization, impairment losses on goodwill, intangible assets and 
other long-term assets, interest on long-term debt, debt issuance 

costs, loss on repayment of long-term debt, foreign exchange gain 
(loss), change in fair value of derivative instruments, other income 
(expense) and income taxes, consistent with internal management 
reporting. This measure of segment operating results differs from 
operating income in the consolidated statements of income. All of 
the Company’s reportable segments are substantially in Canada.

Information by reportable segments is as follows:

wireless

Cable

Media

2009

Corporate 
items and 
eliminations

Consolidated 
totals

Wireless

Cable

Media

2008

Corporate 
items and 
eliminations

Consolidated 
totals

Operating revenue

$ 

6,654 $ 

3,948 $ 

1,407 $ 

(278) $  11,731 $ 

6,335 $ 

3,809 $ 

1,496 $ 

(305) $  11,335

Cost of sales
sales and marketing
Operating, general and
  administrative*

settlement of pension obligations
Integration and restructuring
stock-based compensation

recovery*

Adjustment for CRTC Part II

fees decision*

Contract termination fees*

Depreciation and amortization
Impairment losses on goodwill,
intangible assets and other
long-term assets

Operating income (loss)

Interest on long-term debt
Debt issuance costs
Loss on repayment of
long-term debt

Foreign exchange gain (loss)
Change in fair value 
  of derivative instruments
Other income, net

Income before income taxes

1,059
630

1,923

3,042
3
33

–

–

–

201
446

1,977

1,324
11
46

(12)

(46)

–

3,006
660

1,325
808

167
209

912

119
15
35

(8)

(15)

19

73 
63

(47)
(78)

(56)

(97)
1
3

(13)

–

–

(88)
199

1,380
1,207

4,756

4,388
30
117

(33)

(61)

19

1,005
691

1,833

2,806
–
14

(5)

–

–

4,316
1,730

2,797
588

197
466

1,913

1,233
–
20

178
269

907

142
–
11

(77)
(92)

1,303
1,334

(15)

4,638

(121)
–
6

4,060
–
51

(32)

(17)

(46)

(100)

25

–

1,220
791

6

–

142
76

–

–

(81)
305

31

–

4,078
1,760

–

–

18

–

18

–

–

294

–

294

$  2,346 $ 

517 $ 

(8) $ 

(287)

2,209 $ 

429 $ 

(228) $ 

(386)

2,568 $ 
(647)
(11)

(7)
136

(65)

6

2,024
(575)
(16)

–
(99)

64

28

$ 

1,980

$ 

1,426

Additions to PP&E

Goodwill

Total assets

$ 

$ 

$ 

865 $ 

693 $ 

62 $ 

235 $ 

1,855 $ 

929 $ 

886 $ 

81 $ 

125 $ 

2,021

1,140 $ 

982 $ 

896 $ 

– $ 

3,018 $ 

1,140 $ 

982 $ 

902 $ 

– $ 

3,024

7,988 $ 

5,055 $ 

1,884 $ 

2,091 $  17,018 $ 

8,357 $ 

5,153 $ 

1,930 $ 

1,642 $  17,082

*Included with operating, general and administrative expenses in consolidated statements of income.

94 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In addition, Cable consists of the following reportable segments:

Cable 
Operations

Rogers 
Business 
Solutions

Rogers
Retail

Corporate 
items and 
eliminations

Total 
Cable

Cable 
Operations

Rogers 
Business 
solutions

Rogers
Retail

Corporate 
items and 
eliminations

2009

2008

Total 
Cable

Operating revenue

$ 

3,074 $ 

503 $ 

399 $ 

(28) $ 

3,948 $ 

2,878 $ 

526 $ 

417 $ 

(12) $ 

3,809

Cost of sales
sales and marketing
Operating, general 
  and administrative*

settlement of pension obligations
Integration and restructuring
stock-based compensation
  expense (recovery)*
Adjustment for CRTC Part II

fees decision*

Depreciation and amortization

Operating income 

Additions to PP&E

Goodwill

Total assets

$ 

$ 

$ 

–
243

1,533

1,298
10
31

(12)

(46)

–
26

442

35
–
3

1

–

201
182

–
(5)

201
446

–
248

–
 26

25

(9)
1
12

(1)

–

(23)

1,977

1,459

441

–
–
–

–

–

1,324
11
46

(12)

(46)

1,171
–
9

(30)

25

59
–
6

(1)

–

197
192

25

3
–
5

(1)

–

1,315  

31  

(21)  –

1,325  

1,167  

54  

(1)  –

808

517

$ 

642 $ 

37 $ 

14 $ 

– $ 

693 $ 

829 $ 

36 $ 

21 $ 

982 $ 

– $ 

– $ 

– $ 

982 $ 

982 $ 

– $ 

– $ 

–
–

197
466

(12)

1,913

–
–
–

–

–

$ 

– $ 

– $ 

1,233
–
20

(32)

25

1,220

791

429

886

982

4,714 $ 

482 $ 

181 $ 

(322) $ 

5,055 $ 

4,003 $ 

1,210 $ 

265 $ 

(325) $ 

5,153

*Included with operating, general and administrative expenses in consolidated statements of income. 

(B)  PRODUC T RE vENUE:
Revenue is comprised of the following:

Wireless:

 Postpaid
  Prepaid 

  Network revenue

  Equipment sales

Cable:

  Cable Operations
  Rogers Business solutions ("RBs")
  Rogers Retail

Intercompany eliminations

Media:

  Advertising
  Circulation and subscription
 Retail
  Blue Jays/sports Entertainment
 Other

Corporate items and intercompany eliminations

2009

2008

$ 

5,948 $ 

5,558

297

6,245

409

6,654

3,074
503
399

285

5,843

492

6,335

2,878
526
417

(28)

(12)

3,948

3,809

674
219
258
181

75

758
184
276
198

80

1,407

(278)

1,496

(305)

$ 

11,731 $ 

11,335

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

95

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

4. 

BUSINESS COMBINATIONS AND DI vESTITURES:

(A)  20 09 ACqUISITIONS:
(i)  k-Rock 1057 Inc.:

On May 31, 2009, the Company acquired the assets of K-Rock 
1057 Inc. for cash consideration of $11 million. K-Rock 1057 Inc. 
held  the  assets  of  radio  stations  K-Rock  and  Kix  Country  in 
Kingston, Ontario. The acquisition was accounted for using the 
purchase method with the results of operations consolidated 
with those of the Company effective May 31, 2009. The fair 
values  of  the  assets  acquired  and  liabilities  assumed,  which 
were finalized during 2009, are as follows:

Purchase price

PP&E

Broadcast licence

Fair value of net assets acquired

Goodwill

$ 

$ 

$ 

$ 

11

1

4

5

6

The  goodwill  has  been  allocated  to  the  Media  reporting 
segment and is tax deductible.

(B)  20 08 ACqUISITIONS AND DI vESTITURES:
(i)  Outdoor Life Network:

On July 31, 2008, the Company acquired the remaining two-
thirds of the shares of Outdoor Life Network that it did not 
already  own,  for  cash  consideration  of  $39  million.  The 
acquisition  was  accounted  for  using  the  purchase  method 
with the results of operations consolidated with those of the 
Company effective July 31, 2008. 

During  2009,  the  Company  finalized  the  purchase  price 
allocation  for  the  Outdoor  Life  Network  acquisition.  This 
resulted  in  an  increase  in  broadcast  licence  of  $15  million, 
an increase in future income tax liabilities of $3 million, and 
a  corresponding  decrease  in  goodwill  of  $12  million.  The 
adjustments had the following effects on the purchase price 
allocation  from  the  amounts  recorded  and  disclosed  in  the 
2008 consolidated financial statements:

Purchase price

Current assets

Broadcast licence

Future income  
tax liabilities

Current liabilities

Fair value of  
  net assets acquired

Goodwill

As at 
December 31, 
2008

Adjustments

Final 
purchase 
price 
allocation

$ 

$ 

$ 

$ 

39 $ 

11 $ 
–

–

(3)

– $ 

– $ 
15

(3)

–

8 $ 

12 $ 

31 $ 

(12) $ 

39

11
15

(3)

(3)

20

19

The  goodwill  has  been  allocated  to  the  Media  reporting 
segment and is not tax deductible.

96 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

(ii)  Aurora Cable Tv Limited:

On  June  12,  2008,  the  Company  acquired  100%  of  the 
outstanding shares of Aurora Cable TV Limited (“Aurora Cable”) 
for cash consideration of $80 million, including a $16 million 
deposit paid during the first quarter of 2008. In addition, the 
Company contributed $10 million to simultaneously pay down 
certain credit facilities of Aurora Cable. Aurora Cable provides 
cable television, Internet and telephony services in the Town 
of Aurora and the community of Oak Ridges, in Richmond Hill, 
Ontario. The acquisition was accounted for using the purchase 
method with the results of operations consolidated with those 
of the Company effective June 12, 2008. The fair values of the 
assets acquired and liabilities assumed, which were finalized 
during 2008 are as follows:

Purchase price

Current assets

subscriber base
PP&E
Current liabilities
Future income tax liabilities
Credit facilities

Fair value of net assets acquired

Goodwill

$ 

$ 

$ 

$ 

80

1

13
31
(3)
(8)
(10)

24

56

The  goodwill  has  been  allocated  to  the  Cable  reporting 
segment and is not tax deductible.

 (iii)  channel m:

On  April  30,  2008,  the  Company  acquired  the  assets  of 
Vancouver  multicultural  television  station  channel  m,  from 
Multivan Broadcast Corporation, for cash consideration of $61 
million. The acquisition was accounted for using the purchase 
method with the results of operations consolidated with those 
of the Company effective April 30, 2008. The fair values of the 
assets acquired and liabilities assumed, which were finalized 
during 2008 are as follows:

Purchase price

Current assets

Broadcast licence
PP&E
Current liabilities

Fair value of net assets acquired

Goodwill

$ 

$ 

$ 

$ 

61

5

9
6
(7)

13

48

The  goodwill  has  been  allocated  to  the  Media  reporting 
segment and is tax deductible.

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(iv)  CIkZ-FM kitchener:

(vi)  Other:

On January 27, 2008, the Company acquired the radio assets of 
CIKZ-FM Kitchener in exchange for: the net assets of CICx-FM 
Orillia; the redemption of an investment in the shares of the 
Kitchener  station  of  $4  million;  and  $4  million  in  cash.  The 
transaction  was  accounted  for  using  the  purchase  method 
with the results of operations consolidated with those of the 
Company effective January 27, 2008.

(v)  Citytv:

On  October  31,  2007,  the  Company  acquired  certain  real 
properties and 100% of the shares of the legal entities holding 
the operations of the Citytv network of five television stations 
in Canada, from CTVglobemedia Inc. for cash consideration of 
$405 million, including acquisition costs. The acquisition was 
accounted for using the purchase method, with the results of 
operations consolidated with those of the Company effective 
October 31, 2007.

During  2008,  the  Company  finalized  the  purchase  price 
allocation  of  the  Citytv  acquisition  and  the  Company  paid 
an additional $3 million as settlement for a working capital 
adjustment  which  increased  the  purchase  price  paid  to 
$408 million. In addition to the working capital adjustment, 
valuations of certain tangible and intangible assets acquired 
were completed. The adjustments had the following effects 
on the purchase price allocation from the amounts recorded 
and disclosed in the 2007 consolidated financial statements:

Purchase price

Current assets

Program inventory
PP&E
Brand name
Broadcast licence
Advertising bookings
Future income tax liabilities
Current liabilities
Other liabilities

Fair value of net assets  
  acquired

Goodwill

The goodwill has been allocated to the Media reporting segment 
and is not tax deductible.

During 2007, the Company announced its intention to divest 
of  the  assets  of  two  television  stations  in  British  Columbia 
and  Manitoba  for  approximately  $6  million  as  part  of  CRTC 
approval to secure the Citytv acquisition. The transaction to 
divest these stations received CRTC approval on March 31, 2008 
and the transaction closed on May 25, 2008.

During 2008, the Company made various other acquisitions, 
accounted for by the purchase method, for cash consideration 
of approximately $4 million.

As at 
December 31, 
2007

Adjustments

Final 
purchase 
price 
allocation

$ 

$ 

405 $ 

3 $ 

408

33 $ 
25
32
26
86
–
(15)
(32)

(14)

(2) $ 
(16)
18
–
–
6
–
(16)

6

31
9
50
26
86
6
(15)
(48)

(8)

$ 

$ 

141 $ 

264 $ 

(4) $ 

7 $ 

137

271

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

97

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

5. 

INvESTMENT IN j OINT vENTURES:

The  Company  has  contributed  certain  assets  to  joint  ventures 
involved in the provision of wireless broadband Internet service and 
in certain mobile commerce initiatives. As at December 31, 2009 and 

2008 and for the years then ended, proportionately consolidating 
these joint ventures resulted in the following increases (decreases) 
in the accounts of the Company:

Current assets

Long-term assets
Current liabilities
Revenue
Expenses
Net loss for the year

2009

2008

$ 

– $ 

103
16
–
32

(32)

7
68
4
–
29

(29)

In  2009,  the  Company  completed  the  purchase  of  spectrum  and 
broadcast  licences  from  Look  Communications  Inc.  (“Look”) 
(through the Company’s joint venture with Bell Canada, Inukshuk 
Wireless Partnership (“Inukshuk”)). under the agreement, Inukshuk 
paid $80 million for Look’s 92 MHz of spectrum in the provinces of 
Ontario and Quebec. The Company recorded an increase in spectrum 
licences of $40 million (note 11(c)) related to its proportionate share 
of the purchase.

In 2007, the Company contributed its 2.3 GHz and 3.5 GHz spectrum 
licences with a carrying value of $11 million to a 50% owned joint 
venture for non-cash consideration of $58 million. A deferred gain 

of $24 million, being the portion of the excess of fair value over 
carrying value related to the other non-related venturer’s interest 
in the spectrum licences contributed by the Company, was recorded 
on contribution of these spectrum licences. This deferred gain is 
recorded in other long-term liabilities and is being amortized to 
income on a straight-line basis over seven years, of which $4 million 
was recognized in 2009 (2008 – $4 million). In addition to a cash 
contribution of $8 million, the other venturer also contributed its 2.3 
GHz and 3.5 GHz spectrum licences valued at $50 million to the joint 
venture. The Company recorded an increase in spectrum licences 
and cash of $25 million and $4 million, respectively, related to its 
proportionate share of the contribution by the other venturer.

6. 

INTEGRATION AND RESTRUCTURING E xPENSES:

During 2009, the Company incurred $87 million (2008 – $38 million) 
of restructuring expenses related to severances resulting from the 
targeted restructuring of its employee base to combine the Cable 
and Wireless businesses into a communications organization and 
to  improve  the  Company’s  cost  structure  in  light  of  the  current 
economic and competitive conditions, which related to Media in 
2009 and to Cable, Wireless and Media in 2008.

During  2009,  the  Company  incurred  $23  million  (2008  –  nil)  of 
restructuring expenses resulting from the outsourcing of certain 
information technology functions.

During 2009, the Company incurred $2 million (2008 – $8 million) 
of  integration  expenses  related  to  the  integration  of  previously 
acquired businesses and related restructuring.

During 2009, the Company incurred $1 million (2008 – $1 million) 
of  restructuring  expenses  related  to  RBs,  which  is  related  to 
severances resulting from staff reductions to reflect a reduction 
in  customer  acquisition  efforts  related  to  enterprise  and  larger 
business segments. 

During 2009, the Company incurred $4 million (2008 – $4 million) 
related to the closure of 20 (2008 – 18) underperforming retail store 
locations, primarily located in the province of Ontario.

The  additions  to  the  liabilities  related  to  the  severances  and 
payments made against such liabilities during 2009 are as follows:

As at 
December 31, 
2008

Additions

Payments

As at 
December 31, 
2009

2008 severances to improve Company’s cost structure

$ 

35 $ 

– $ 

(27) $ 

2009 severances to improve Company’s cost structure in Media and combine
  Cable and Wireless ongoing activities
severances related to RBs restructuring costs
Outsourcing of certain information technology functions
Retail store closures
Integration of previously acquired businesses

–
2
–
1

–

87
1
23
4

2

(14)
(1)
(14)
(3)

–

$ 

38 $ 

117 $ 

(59) $ 

8

73
2
9
2

2

96

The remaining liability, which is included in accounts payable and accrued liabilities as at December 31, 2009, will be paid over the course 
of 2010 and 2011.

98 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

2009

2008

(Restated -
note 2(p)(i))

148 $ 
31
42
8
47
64

144

484
52

432

(246)
(325)

(38)

(609)

(177)

220

377
37
39
13
81
65

154

766
144

622

(126)
(367)

(22)

(515)

107

451

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

7. 

INCOME TAxES: 

The income tax effects of temporary differences that give rise to 
significant portions of future income tax assets and liabilities are 
as follows: 

Future income tax assets:
  Non-capital income tax loss carryforwards
  Capital loss carryforwards
  Deductions relating to long-term debt and other transactions denominated in foreign currencies

$ 

Investments

  Liability for stock-based compensation
  Ontario harmonization credit
  Other deductible differences

  Total future income tax assets

  Less valuation allowance

Future income tax liabilities:
  PP&E and inventory
  Goodwill and intangible assets
  Other taxable differences

  Total future income tax liabilities

Net future income tax asset (liability)

Less current portion

Future income tax liabilities

In  assessing  future  income  tax  assets,  management  considers 
whether it is more likely than not that some portion or all of the 
future income tax assets will be realized. The ultimate realization 
of future income tax assets is dependent upon the generation of 
future  taxable  income  during  the  years  in  which  the  temporary 
differences are deductible. Management considers the scheduled 
reversals of future income tax liabilities, the character of the future 
income tax assets and available tax planning strategies in making 
this assessment. 

$ 

(397) $ 

(344)

To the extent that management believes that the future income tax 
assets do not meet the more likely than not recognition criterion, a 
valuation allowance is recorded against the future income tax assets.

The valuation allowance at December 31, 2009, includes $44 million 
of foreign future income tax assets and $8 million relating to capital 
loss carryforwards. 

Income  tax  expense  varies  from  the  amounts  that  would  be 
computed  by  applying  the  statutory  income  tax  rate  to  income 
before income taxes for the following reasons:

statutory income tax rate

Computed income tax expense

Increase (decrease) in income taxes resulting from:
  Change in valuation allowance 
  Effect of tax rate changes
  Ontario harmonization credit

Impairment losses on goodwill and intangible assets not deductible for tax

  Other items

Income tax expense

2009

2008

32.3%

32.7%

$ 

640 $ 

466

(64)
(58)
–
–
(16)

19
(33)
(65)
51
(14)

$ 

502 $ 

424

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT 

99

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

During  2009,  the  Company  released  $64  million  of  its  valuation 
allowance as an income tax recovery in the consolidated statements 
of income. Of this amount, $14 million relates to a decrease of future 
tax  assets  in  foreign  jurisdictions  arising  from  foreign  exchange 
fluctuations  and  the  remaining  $50  million  relates  to  unrealized 
gains on investments and financial instruments.

Income taxes payable of $207 million (2008 – $1 million) is included 
in accounts payable and accrued liabilities.

As at December 31, 2009, the Company has the following Canadian 
non-capital  income  tax  losses  available  to  reduce  future  years’ 
income for income tax purposes:

During  2008,  the  Company  recorded  an  increase  in  its  valuation 
allowance  of  $25  million.  Of  this  increase,  $19  million  relates  to 
future tax assets in foreign jurisdictions and was recorded as an 
increase in income tax expense in the consolidated statements of 
income. The remaining $6 million relates primarily to unrealized 
losses on investments and financial instruments and was charged to 
other comprehensive income.

During 2008, the Company recorded the benefit of an income tax 
credit of $65 million arising from the harmonization of the Ontario 
provincial income tax system with the Canadian federal income tax 
system. The resulting income tax credit will be available to reduce 
future Ontario income taxes until 2013.

Income tax losses expiring in the year ending December 31:

2010
2011 – 2014
Thereafter

$ 

$ 

17
–
353

370

In  addition  to  the  amounts  above,  as  at  December  31,  2009,  the 
Company had approximately $73 million in non-capital income tax 
losses in foreign subsidiaries expiring between 2023 and 2028.

As  at  December  31,  2009,  the  Company  had  approximately  
$246 million of available capital losses to offset future capital gains.

8. 

NET INCOME PER SHARE :

The following table sets forth the calculation of basic and diluted 
net income per share:

Numerator:

  Net income for the year, basic and diluted

Denominator (in millions): 
  Weighted average number of shares outstanding – basic and diluted

Basic and diluted net income per share

9. 

OTHER CURRENT ASSETS :

Inventories

Prepaid expenses
Acquired program rights
Rogers Retail rental inventory
Deferred compensation

Other

2009

2008

$ 

1,478 $ 

1,002

621

638

$ 

2.38 $ 

1.57

$ 

2009

2008

129 $ 
110
61
27

10

1

256
99
43
29

12

3

$ 

338 $ 

442

Amortization expense for Rogers Retail rental inventory is charged 
to cost of sales and amounted to $43 million in 2009 (2008 – $43 
million).  The  costs  of  acquired  program  rights  are  amortized  to 
operating, general and administrative expenses over the expected 

performances  of  the  related  programs  and  amounted  to  $131 
million in 2009 (2008 – $103 million). Cost of sales includes $1,337 
million (2008 – $1,260 million) of inventory costs.

100  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

10. 

PROPERTY, PLANT AND E qUIPMENT:

Details of PP&E are as follows: 

Land and buildings

Towers, head-ends and transmitters
Distribution cable and subscriber drops
Network equipment
Wireless network radio base station equipment
Computer equipment and software
Customer equipment
Leasehold improvements
Equipment and vehicles

2009

2008

Accumulated 
depreciation

Cost

Net book 
value

Accumulated 
depreciation

Cost

Net book 
value

$ 

828 $ 

1,361
5,058
5,530
1,219
2,853
1,358
369

891

181 $ 
833
3,055
2,847
654
1,974
949
212

647 $ 
528
2,003
2,683
565
879
409
157

565

326

762 $ 

1,179
4,874
5,320
1,459
2,424
1,260
349

825

156 $ 
705
2,802
2,805
876
1,730
787
193

500

606
474
2,072
2,515
583
694
473
156

325

$ 

19,467 $ 

11,270 $ 

8,197 $ 

18,452 $ 

10,554 $ 

7,898

Depreciation  expense  for  2009  amounted  to  $1,543  million  
(2008 – $1,456 million).

PP&E not yet in service and, therefore, not depreciated at December 
31, 2009 amounted to $1,013 million (2008 – $853 million).

11.  GOODwILL AND INTANGIBLE ASSETS: 

IMPAIRMENT:

(A)  
(i)  Goodwill:

The Company tested goodwill for impairment during 2009 and 
no impairment of goodwill was recorded. 

In the fourth quarter of 2008, the Company determined that the 
fair value of its conventional television reporting unit was lower 
than its carrying value. This primarily resulted from weakening 
of industry expectations in the conventional television business 
and declines in advertising revenues. As a result, the Company 
recorded a goodwill impairment charge of $154 million related 
to its conventional television reporting unit, which is included 
in the Company’s Media operating segment.

In  assessing  whether  or  not  there  is  an  impairment,  the 
Company uses a combination of approaches to determine the 
fair value of a reporting unit, including both the discounted 
cash flows and market approaches. If there is an indication of 
impairment, the Company uses a discounted cash flow model 
in estimating the amount of impairment. under the discounted 
cash flows approach, the Company estimates the discounted 
future cash flows for three to seven years, depending on the 
reporting unit, and a terminal value. The future cash flows are 
based on the Company’s estimates and include consideration 
for expected future operating results, economic conditions and 
a general outlook for the industry in which the reporting unit 
operates. The discount rates used by the Company consider 
debt to equity ratios and certain risk premiums. The terminal 
value is the value attributed to the reporting unit’s operations 
beyond the projected time period of three to six years using a 
perpetuity rate based on expected economic conditions and a 
general outlook for the industry. under the market approach, 
the Company estimates the fair value of the reporting unit by 
multiplying normalized earnings before interest, income taxes 

and  depreciation  and  amortization  by  multiples  based  on 
market inputs. 

The Company has made certain assumptions for the discount and 
terminal growth rates to reflect variations in expected future 
cash  flows.  These  assumptions  may  differ  or  change  quickly 
depending on economic conditions or other events. Therefore, 
it is possible that future changes in assumptions may negatively 
impact future valuations of reporting units and goodwill which 
would result in further goodwill impairment losses.

(ii) 

Intangible assets:
In  the  fourth  quarter  of  2009,  the  Company  recorded  an 
impairment charge of $4 million relating to the CIKZ Kitchener 
broadcast license. using the Greenfield income approach (in 
which the value is determined based on the present value of 
required  resources  and  eventual  returns  of  the  broadcast 
licences), the Company determined the fair value of the CIKZ 
Kitchener broadcast license to be lower than its carrying value. 

In addition, the Company recorded an impairment charge of  
$1 million related to the channel m (now part of OMNI) broadcast 
license using the Greenfield income approach and replacement 
cost. The Company determined the fair value of the channel m 
broadcast license to be lower than its carrying value.

In  the  fourth  quarter  of  2008,  the  Company  recorded  an 
impairment  charge  of  $75  million  relating  to  the  Citytv 
broadcast licences. using the Greenfield income approach and 
replacement cost, the Company determined the fair value of the 
Citytv broadcast licences to be lower than their carrying value. 

In  addition,  the  Company  recorded  an  impairment  charge 
of $14 million related to the Citytv brand name as the Citytv 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  101

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

asset group was determined to be impaired and its carrying 
value exceeded its fair value. The Company determined the 
fair  value  of  the  Citytv  brand  name  using  the  Capitalized  
Royalty Method. 

The  fair  values  of  the  broadcast  licences  and  brand  name 
declined  in  2008  primarily  as  a  result  of  the  weakening  of 
industry expectations in the conventional television business 
and declines in advertising revenues.

The  Company  has  made  certain  assumptions  within  the 
Greenfield income approach and Capitalized Royalty Method 
which may differ or change quickly depending on economic 
conditions  or  other  events.  Therefore,  it  is  possible  that 
future changes in assumptions may negatively impact future 
valuations of intangible assets which would result in further 
impairment losses.

(B)  GOOD wILL:
A summary of the changes to goodwill is as follows:

Opening balance

Acquisition of K-Rock and Kix Country (note 4(a)(i))
Adjustments to Outdoor Life Network purchase price allocation (note 4(b)(i))
Acquisition of Aurora Cable (note 4(b)(ii))
Acquisition of channel m (note 4(b)(iii))
Other acquisitions and adjustments 
Adjustments to Citytv purchase price allocation(note 4(b)(v))
Impairment charge on conventional television reporting unit (note 11(a)(i))

INTANGIBLE ASSETS :

(C ) 
Details of intangible assets are as follows: 

$ 

2009

3,024 $ 
6
(12)
–
–
–
–

2008

3,027
–
31
56
48
9
7

–

(154)

$ 

3,018 $ 

3,024

Indefinite life:

  spectrum licences
  Broadcast licences
Definite life:
  Brand names
  subscriber bases
  Roaming agreements
  Dealer networks
  Marketing agreement
  Wholesale agreement
  Advertising bookings

Cost  
prior to 
impairment 
losses

Accumulated 
amortization

Impairment 
losses  

(note 11 (a)(ii))

Net book 
value

Cost  
prior to 
impairment 
losses

Accumulated 
amortization

Impairment 
losses  

(note 11 (a)(ii))

Net book 
value

2009

2008

$ 

1,969 $ 
115

– $ 
–

– $ 
5

1,969 $ 
110

1,929 $ 
164

– $ 
–

– $ 
75

1,929
89

420
1,001
523
41
52
–

–

188
992
225
41
27
–

–

–
–
–
–
–
–

–

232
9
298
–
25
–

–

437
999
523
41
52
13

6

158
900
181
41
15
13

6

14
–
–
–
–
–

–

265
99
342
–
37
–

–

$ 

4,121 $ 

1,473 $ 

5 $ 

2,643 $ 

4,164 $ 

1,314 $ 

89 $ 

2,761

102  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Amor tization  of  brand  names,  subscriber  bases,  roaming 
agreements, dealer networks, wholesale agreements and marketing 
agreements amounted to $181 million for the year ended December 
31, 2009 (2008 – $280 million). 

During 2009, broadcast licences increased by $26 million as a result 
of acquisitions and adjustments to previously recorded purchase 
price allocations, and decreased by $5 million to reflect impairment 
of the carrying amount of the CIKZ Kitchener and OMNI broadcast 
licenses  (note  11(a)(ii)).  On  July  29,  2009,  the  Company  acquired 
the radio license for CFDR-AM Halifax from Newcap Inc. for cash 
consideration of $5 million and its CIGM-AM sudbury radio licence, 
valued at $2 million. 

during the year ended December 31, 2008, totalled approximately 
$1,002 million. In addition, $6 million of incremental costs associated 
with  the  acquisition  of  the  spectrum  licences  were  capitalized, 
resulting  in  a  total  cost  of  $1,008  million.  This  amount  has  been 
recorded  as  part  of  the  spectrum  licences.  The  Company  has 
determined that these licences have indefinite lives for accounting 
purposes and are, therefore, not being amortized.

During  2008,  broadcast  licences  increased  by  $17  million  as  a  
result  of  acquisitions  and  decreased  by  $75  million  to  reflect 
impairment of the carrying amount of the Citytv broadcast licence 
(note 11(a)(ii)).

During 2009, brand names decreased by $3 million to reflect the full 
amortization and removal of a trademark.

During  2008,  brand  names  decreased  by  $14  million  to  reflect 
impairment  of  the  carrying  amount  of  the  Citytv  brand  name  
(note 11(a)(ii)).

During 2009, subscriber bases increased by $2 million as a result of 
Media acquisitions. 

During  2008,  subscriber  bases  increased  by  $13  million  resulting 
from the acquisition of Aurora Cable (note 4(b)(ii)).

During 2008, the Company participated in the Advanced Wireless 
services spectrum auction in Canada which concluded on July 21, 
2008, and acquired 20 MHz of spectrum across all 13 provinces and 
territories. The payments made to Industry Canada for the spectrum 

During 2008, the valuation of intangible assets acquired as part of 
the Citytv acquisition was finalized (note 4(b)(v)). This resulted in a 
$6 million increase in advertising bookings.

12. 

INvESTMENTS:

Publicly traded companies, at quoted market value:

  Cogeco Cable Inc.
 Cogeco Inc.

Other publicly traded companies

Private companies, at cost
Investments accounted for by the equity method

Number

2009

2008

Description

Carrying  
value

Carrying  
value

9,795,675 (2008 – 6,595,675) subordinate Voting Common shares $ 
5,023,300 (2008 – 3,399,800) subordinate Voting Common shares

343 $ 
144

9

496
18

33

$ 

547 $ 

228
85

6

319
17

7

343

In  2009,  the  Company  acquired  3,200,000  subordinate  Voting 
common shares of Cogeco Cable Inc. for aggregate consideration 
of $117 million and 1,623,500 subordinate Voting common shares of 
Cogeco Inc. for aggregate consideration of $46 million.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  103

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

13.  OTHER LONG-TERM ASSETS:

Deferred pension asset (note 17)
Acquired program rights 
Indefeasible right of use agreements
Long-term receivables
Deferred installation costs
Deferred compensation
Cash surrender value of life insurance
CRTC commitments
Other

$ 

2009

2008

134 $ 

39
29
23
16
12
11
6

10

Restated – 
(note 2(p)(i))
62
48
31
25
16
25
10
24

12

253

$ 

280 $ 

Amortization  of  certain  long-term  assets  for  2009  amounted  to 
$6  million  (2008  –  $24  million).  Accumulated  amortization  as  at 
December  31,  2009,  amounted  to  $6  million  (2008  –  $76  million). 
During  2009,  the  Company  recorded  an  impairment  charge  of 
$13  million  related  to  CRTC  commitments  as  the  carrying  value 
of the OMNI asset group was determined to be in excess of fair 
value during impairment testing (note 11(a)(ii)). During 2008, the 
Company recorded an impairment charge of $51 million related to 
CRTC commitments as the carrying value of the Citytv asset group 
was  determined  to  be  in  excess  of  fair  value  during  impairment 
testing (note 11(a)(ii)).

During 2008, the CRTC commitments increased by $24 million, due 
to the CRTC grant of two new television licences ($10 million over 
seven years) and one new radio station ($1 million over six years), 
and  the  acquisition  of  channel  m  ($8  million  over  seven  years), 
Outdoor Life Network ($4 million over seven years), and CIKZ-FM 
Kitchener  ($1  million  over  seven  years).  The  liability  for  CRTC 
committed expenditures is recorded upon granting of the licence 
with a corresponding asset. The liability is reduced as the qualifying 
expenditures are made. The amount of these liabilities, included 
in  accounts  payable  and  accrued  liabilities  and  other  long-term 
liabilities, is $62 million at December 31, 2009 (2008 – $83 million). 

104  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

14. 

LONG-TERM DEBT:

Corporate:

  Bank credit facility
  senior Notes
  senior Notes
  senior Notes
  senior Notes
  senior Notes
Formerly Rogers Wireless Inc.:
  senior Notes
  senior Notes
  senior Notes
  senior Notes
  senior Notes
  senior subordinated Notes
  Fair value increment arising from purchase accounting
Formerly Rogers Cable Inc.:
  senior Notes
  senior Notes
  senior Notes
  senior Notes
  senior Notes
  senior Debentures
Capital leases and other

Less current portion

Due  
date

Principal 
amount

Interest  

rate

2009

2008

2016 $ 
1,000
2018 u.s.  1,400
500
2019
350
2038 u.s. 
500
2039

2011 u.s. 
2011
2012 u.s. 
2014 u.s. 
2015 u.s. 
2012 u.s. 

2011
2012 u.s. 
2013 u.s. 
2014 u.s. 
2015 u.s. 
2032 u.s. 

490
460
470
750
550
400

175
350
350
350
280
200

Floating $ 
5.80%
6.80%
5.38%
7.50%
6.68%

– $ 

1,000
1,471
500
368
500

585
–
1,714
–
429
–

9.625%
7.625%
7.25%
6.375%
7.50%
8.00%

7.25%
7.875%
6.25%
5.50%
6.75%
8.75%

Various

515
460
494
788
578
–
6

175
368
368
368
294
210

1

600
460
575
918
673
490
12

175
429
429
429
343
245

1

8,464

8,507

1

1

$ 

8,463 $ 

8,506

ISSUANCE OF S ENIOR N OTES:

(A) 
On November 4, 2009, the Company issued $500 million of 5.38% 
senior Notes which mature on November 4, 2019 and $500 million of 
6.68% senior Notes which mature on November 4, 2039. The notes 
are redeemable, in whole or in part, at the Company’s option, at any 
time, subject to a certain prepayment premium. The net proceeds 
from the offering were approximately $993 million after deduction 
of the original issue discount of $1 million, and debt issuance costs 
of  $6  million  related  to  this  issuance,  which  were  incurred  and 
expensed in 2009.

On May 26, 2009, the Company issued $1.0 billion of 5.80% senior 
Notes which mature on May 26, 2016. The notes are redeemable, in 
whole or in part, at the Company’s option, at any time, subject to a 
certain prepayment premium. The net proceeds from the offering 
were approximately $993 million after deduction of the original 
issue discount of $2 million and debt issuance costs of $5 million 
related to this issuance, which were incurred and expensed in 2009.

On August 6, 2008, the Company issued u.s.$1.4 billion of 6.80% 
senior Notes which mature on August 15, 2018 and u.s.$350 million 
of 7.50% senior Notes which mature on August 15, 2038. Each of 
these notes is redeemable, in whole or in part, at the Company’s 
option,  at  any  time,  subject  to  a  certain  prepayment  premium. 
simultaneously, the Company entered into Derivatives (note 15(d)). 
The  net  proceeds  from  the  offering  were  approximately  $1,774 
million after deduction of the original issue discount of $2 million, 

and  debt  issuance  costs  of  $16  million,  which  were  incurred  and 
expensed in 2008.

(B)  BANk CREDIT FACILIT Y :
The bank credit facility provides the Company with up to $2.4 billion 
from  a  consortium  of  Canadian  financial  institutions.  The  bank 
credit facility is available on a fully revolving basis until maturity 
on  July  2,  2013,  and  there  are  no  scheduled  reductions  prior  to 
maturity.  The  interest  rate  charged  on  the  bank  credit  facility 
ranges from nil to 0.5% per annum over the bank prime rate or base 
rate or 0.475% to 1.75% over the bankers’ acceptance rate or the 
London Inter-Bank Offered Rate (“LIBOR”). The Company’s bank 
credit facility is unsecured and ranks pari passu with the Company’s 
senior public debt and Derivatives. The bank credit facility requires 
that the Company satisfy certain financial covenants, including the 
maintenance of certain financial ratios.

 (C )  SENIOR NOTES, DEBENTURES AND SENIOR   

SUBORDINATED N OTES:

Interest  is  paid  semi-annually  on  all  of  the  Company’s  notes  
and debentures.

Each  of  the  Company’s  senior  Notes,  Debentures  and  senior 
subordinated  Notes  are  redeemable,  in  whole  or  in  part,  at  
the Company’s option, at any time, subject to a certain prepayment 
premium. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  105

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

On  December  15,  2009,  the  Company  redeemed  the  entire 
outstanding principal amount of its u.s.$400 million ($424 million) 
8.00%  senior  subordinated  Notes  due  2012  at  the  prescribed 
redemption price of 102% of the principal amount effective on that 
date. The Company incurred a net loss on repayment of the senior 
subordinated Notes aggregating $7 million, including aggregate 
redemption  premiums  of  $8  million  offset  by  a  write-down  of  a 
previously recorded fair value increment of $1 million. 

(D)  UNSECURED OBLIGATIONS :
The Company’s outstanding public debt, $2.4 billion bank credit 
facility  and  Derivatives  are  unsecured  obligations  of  RCI.  RCI’s 
public  debt  originally  issued  by  Rogers  Cable  Inc.  has  Rogers 
Cable Communications Inc. (“RCCI”), a wholly owned subsidiary, 
as a co-obligor and Rogers Wireless Partnership (“RWP”), a wholly 
owned subsidiary, as an unsecured guarantor while RCI’s public debt 
originally issued by Rogers Wireless Inc. has RWP as a co-obligor 
and RCCI as an unsecured guarantor. similarly, RCCI and RWP have 
provided unsecured guarantees for the public debt issued directly 

by  RCI,  the  bank  credit  facility  and  the  Derivatives.  Accordingly, 
RCI’s bank debt, senior public debt and Derivatives rank pari passu 
on an unsecured basis. Prior to its redemption in December 2009, 
the Company’s u.s.$400 million 8.00% senior subordinated Notes 
were subordinated to its senior debt. 

(E)  FAIR vALUE INCREMENT ARISING FROM PURCHASE 

ACCOUNTING:

The fair value increment on long-term debt is a purchase accounting 
adjustment  required  by  GAAP  as  a  result  of  the  acquisition  of 
the  minority  interest  of  Wireless  during  2004.  under  GAAP,  the 
purchase  method  of  accounting  requires  that  the  assets  and 
liabilities of an acquired enterprise be revalued to fair value when 
allocating  the  purchase  price  of  the  acquisition.  The  fair  value 
increment is amortized over the remaining term of the related debt 
and recorded as part of interest expense. The fair value increment, 
applied to the specific debt instruments to which it relates, results 
in the following carrying values at December 31, 2009 and 2008 of 
the debt in the Company’s consolidated accounts:

senior Notes, due 2011

senior Notes, due 2011
senior Notes, due 2012
senior Notes, due 2014
senior Notes, due 2015
senior subordinated Notes, due 2012

Total

9.625% $ 
7.625%
7.250%
6.375%
7.500%

8.000%

2009

2008

533 $ 
460
495
774
579

–

621
461
577
905
675

489

$ 

2,841 $ 

3,728

(F )  wEIGHTED AvER AGE INTEREST R ATE:
The  Company’s  effective  weighted  average  interest  rate  on  all 
long-term debt, as at December 31, 2009, including the effect of all 
of the derivative instruments, was 7.27% (2008 – 7.29%).

(I)  TERMS AND CONDITIONS :
The  provisions  of  the  Company’s  $2.4  billion  bank  credit  facility 
described above impose certain restrictions on the operations and 
activities of the Company, the most significant of which are debt 
maintenance tests. 

(G)  PRINCIPAL  REPAYMENTS:
As  at  December  31,  2009,  principal  repayments  due  within  each 
of the next five years and thereafter on all long-term debt are as 
follows:

2010
2011
2012
2013
2014
Thereafter

$ 

1
1,150
862
368
1,156
4,921

$ 

8,458

Coincident  with  the  maturity  of  the  Company’s  u.s.  dollars 
denominated long-term debt, certain of the Company’s Derivatives 
also mature (note 15(d)(iii)).

(H)  FOREIGN E xCHANGE:
Foreign  exchange  gains  related  to  the  translation  of  long-term 
debt recorded in the consolidated statements of income totalled 
$126 million (2008 – loss of $65 million).

106  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

In addition, certain of the Company’s senior Notes and Debentures 
described above (including the Company’s 9.625% senior Notes due 
2011, 7.875% senior Notes due 2012, 6.25% senior Notes due 2013 and 
8.75% senior Debentures due 2032) contain debt incurrence tests as 
well as restrictions upon additional investments, sales of assets and 
payment of dividends, all of which are suspended in the event the 
public debt securities are assigned investment grade ratings by at 
least two of three specified credit rating agencies. As at December 
31,  2009,  all  of  these  public  debt  securities  were  assigned  an 
investment grade rating by each of the three specified credit rating 
agencies and, accordingly, these restrictions have been suspended 
for so long as such investment grade ratings are maintained. The 
Company’s other senior Notes and its senior subordinated Notes 
do not contain any such restrictions, regardless of the credit ratings 
for such securities.

In  addition  to  the  foregoing,  the  repayment  dates  of  certain  
debt agreements may be accelerated if there is a change in control 
of the Company. 

At December 31, 2009 and 2008, the Company was in compliance with 
all of the terms and conditions of its long-term debt agreements.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

15. 

FINANCIAL RISk MANAGEMENT AND FINANCIAL INSTRUMENTS :

(A)   OvERvIEw:
The Company is exposed to credit risk, liquidity risk and market risk. 
The  Company’s  primary  risk  management  objective  is  to  protect 
its income and cash flows and, ultimately, shareholder value. Risk 
management  strategies,  as  discussed  below,  are  designed  and 
implemented to ensure the Company’s risks and the related exposures 
are consistent with its business objectives and risk tolerance.

(B)  CREDIT RIS k:
Credit risk represents the financial loss that the Company would 
experience if a counterparty to a financial instrument, in which the 
Company has an amount owing from the counterparty, failed to 
meet its obligations in accordance with the terms and conditions of 
its contracts with the Company. 

The Company’s credit risk is primarily attributable to its accounts 
receivable.  The  amounts  disclosed  in  the  consolidated  balance 
sheets are net of allowances for doubtful accounts, estimated by 
the Company’s management based on prior experience and their 
assessment of the current economic environment. The Company 
establishes  an  allowance  for  doubtful  accounts  that  represents 
its  estimate  of  incurred  losses  in  respect  of  accounts  receivable.  
The  main  components  of  this  allowance  are  a  specific  loss 
component that relates to individually significant exposures and an  
overall  loss  component  established  based  on  historical  trends.  
At  December  31,  2009,  the  Company  had  accounts  receivable 
of  $1,310  million  (2008  –  $1,403  million),  net  of  an  allowance  
for  doubtful  accounts  of  $157  million  (2008  –  $163  million).  At 
December 31, 2009, $563 million (2008 – $614 million) of accounts 
receivable  is  considered  past  due,  which  is  defined  as  amounts 
outstanding  beyond  normal  credit  terms  and  conditions  for  the 
respective customers. The Company believes that its allowance for 
doubtful accounts is sufficient to reflect the related credit risk.

The  Company  believes  that  the  concentration  of  credit  risk  of 
accounts  receivable  is  limited  due  to  its  broad  customer  base, 
dispersed  across  varying  industries  and  geographic  locations 
throughout Canada.

The  Company  has  established  various  internal  controls,  such  as 
credit checks, deposits on account and billing in advance, designed 

to  mitigate  credit  risk  and  has  also  established  procedures  to 
suspend  the  availability  of  services  when  customers  have  fully 
utilized approved credit limits or have violated established payment 
terms. While the Company’s credit controls and processes have been 
effective in mitigating credit risk, these controls cannot eliminate 
credit risk and there can be no assurance that these controls will 
continue to be effective or that the Company’s current credit loss 
experience will continue.

Credit risk related to Derivatives arises from the possibility that the 
counterparties to the agreements may default on their respective 
obligations  under  the  agreements  in  instances  where  these 
agreements have positive fair value for the Company. The Company 
assesses  the  creditworthiness  of  the  counterparties  in  order  to 
minimize the risk of counterparty default under the agreements. 
All of the portfolio is held by financial institutions with a standard 
&  Poor’s  rating  (or  the  equivalent)  ranging  from  A  to  AA-.  The 
Company does not require collateral or other security to support 
the credit risk associated with Derivatives due to the Company’s 
assessment  of  the  creditworthiness  of  the  counterparties.  The 
obligations  under  u.s.  $5.5  billion  aggregate  notional  amount 
of  the  Derivatives  are  unsecured  and  generally  rank  equally 
with  the  Company’s  senior  indebtedness.  The  credit  risk  of  the 
counterparties is taken into consideration in determining fair value 
of the Derivatives for accounting purposes (note 15(d)).

(C )  LIqUIDIT Y RIS k:
Liquidity risk is the risk that the Company will not be able to meet 
its  financial  obligations  as  they  fall  due.  The  Company  manages 
liquidity risk through the management of its capital structure and 
financial leverage, as outlined in note 21. It also manages liquidity 
risk by continuously monitoring actual and projected cash flows 
to ensure that it will have sufficient liquidity to meet its liabilities 
when  due,  under  both  normal  and  stressed  conditions,  without 
incurring unacceptable losses or risking damage to the Company’s 
reputation.  At  December  31,  2009,  the  undrawn  portion  of  the 
Company’s  bank  credit  facility  was  approximately  $2.4  billion  
(2008  –  $1.8  billion),  excluding  letters  of  credit  of  $47  million. 
utilizations  include  advances  borrowed  under  the  bank  credit 
facility and issuances of letters of credit.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  107

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following are the contractual maturities, excluding interest 
payments,  reflecting  undiscounted  disbursements  of  the 
Company’s financial liabilities at December 31, 2009:

Accounts payable and accrued liabilities

Long-term debt
Other long-term liabilities
Derivatives:
Cash outflow (Canadian dollar)
Cash inflow (Canadian dollar equivalent of u.s. dollar)
Net carrying amounts of Derivatives 

Carrying 
amount

Contractual 
cash flows

Less than  
1 year

1 to 3  
years

4 to 5  
years

More than  

5 years

$ 

2,383
8,458
133

$ 

2,383
8,458
133

$ 

2,383
1
–

$ 

– $ 

– $ 

2,012
71

1,524
20

–
4,921
42

6,687
(5,833)*

–
–

1,890
(1,387)*

1,806
(1,524)*

2,991
(2,922)*

1,002

$  11,976

$  11,828

$ 

2,384

$ 

2,586

$ 

1,826

$  5,032

*Represents Canadian dollar equivalent amount of U.S. dollar inflows matched to an equal amount of U.S. dollar maturities in long-term debt.

In addition to the amounts noted above, at December 31, 2009, net 
interest payments over the life of the long-term debt, including 
the impact of Derivatives, are:

Interest payments

Less than  
1 year

1 to 3  
years

4 to 5  
years

More than  

5 years

$ 

680

$ 

1,171

$ 

827

$  2,443

(D)  MARkET RIS k:
Market  risk  is  the  risk  that  changes  in  market  prices,  such  as 
fluctuations in the market prices of the Company’s publicly traded 
investments,  the  Company’s  share  price,  foreign  exchange  rates 
and interest rates, will affect the Company’s income or the value of 
its financial instruments.

(i) 

Publicly traded investments:
The Company manages its risk related to fluctuations in the 
market prices of its publicly traded investments by regularly 
conducting financial reviews of publicly available information 
related  to  these  investments  to  ensure  that  any  risks  are 
within established levels of risk tolerance. The Company does 
not  routinely  engage  in  risk  management  practices  such  as 
hedging, derivatives or short selling with respect to its publicly 
traded investments.

At  December  31,  2009,  a  $1  change  in  the  market  price  per 
share  of  the  Company’s  publicly  traded  investments  would 
have resulted in an $13 million change in the Company’s other 
comprehensive income, net of income taxes of $2 million.

(ii)  Company’s share price:

In  addition,  market  risk  arises  from  accounting  for  the 
Company’s stock-based compensation. All of the Company’s 
outstanding  stock  options  are  classified  as  liabilities  and 
are  carried  at  their  intrinsic  value,  as  adjusted  for  vesting, 
measured as the difference between the current share price 
and  the  option  exercise  price.  The  intrinsic  value  of  the 
liability  is  marked-to-market  each  period,  and  stock-based 
compensation expense is impacted by the change in the price 
of the Company’s Class B Non-Voting shares during the life of 
the option. At December 31, 2009, a $1 change in the market 
price of the Company’s Class B Non-Voting shares would have 

resulted in a change of $6 million in net income, net of income 
taxes of $3 million.

(iii)  Foreign exchange and interest rates:

The Company uses derivative financial instruments to manage 
risks  from  fluctuations  in  exchange  rates  and  interest  rates. 
From  time-to-time,  these  instruments  include  cross-currency 
swaps, interest rate exchange agreements, foreign exchange 
forward contracts and foreign exchange option agreements. All 
such instruments are only used for risk management purposes.

Effective  August  6,  2008,  in  conjunction  with  the  issuance  of  the 
u.s.  $1.4  billion  senior  Notes  due  2018,  and  the  u.s.  $350  million 
senior  Notes  due  2038,  the  Company  entered  into  an  aggregate  
u.s.  $1.75  billion  notional  principal  amount  of  Derivatives.  An  
aggregate  u.s.  $1,400  million  notional  principal  amount  of  these 
Derivatives  hedge  the  principal  and  interest  obligations  for  the  
u.s. $1.4 billion senior Notes due 2018 through to maturity in 2018,  
while the remaining u.s. $350 million aggregate notional principal 
amount  of  these  Derivatives  hedge  the  principal  and  interest 
obligations on the $350 million senior Notes due 2038 for 10 years to 
August 15, 2018. These Derivatives have the effect of: (a) converting  
the u.s. $1.4 billion aggregate principal amount of senior Notes due 
2018 from a fixed coupon rate of 6.80% into Cdn. $1,435 million at 
a weighted average fixed interest rate of 6.80%; and (b) converting 
the u.s. $350 million aggregate principal amount of senior Notes due  
2038 from a fixed coupon rate of 7.50% into Cdn. $359 million at 
a  weighted  average  fixed  interest  rate  of  7.53%.  The  Derivatives 
hedging  the  senior  Notes  due  2018  have  been  designated  as 
effective  hedges  against  the  designated  u.s.  dollar-denominated 
debt  for  accounting  purposes,  while  the  Derivatives  hedging  the  
senior  Notes  due  2038  have  not  been  designated  as  hedges  for 
accounting purposes.

108  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Also effective on August 6, 2008, the Company re-couponed three 
of its existing Derivatives by terminating the original Derivatives 
aggregating  u.s.  $575  million  notional  principal  amount  and 
simultaneously entering into three new Derivatives aggregating 
u.s. $575 million notional principal amount at then current market 
rates. In each case, only the fixed foreign exchange rate and the 
Canadian dollar fixed interest rate were changed and all other terms 
for the new Derivatives are identical to the respective terminated 
Derivatives they are replacing. The termination of the three original 
Derivatives  resulted  in  the  Company  paying  u.s.  $360  million  
(Cdn. $375 million) for the aggregate out-of-the-money fair value 
for the terminated Derivatives on the date of termination, thereby 
reducing  by  an  equal  amount,  the  fair  value  of  the  derivative 
instruments liability on that date. The three new Derivatives have 
the  effect  of  converting  u.s.  $575  million  aggregate  notional 
principal amount of u.s. dollar denominated debt from a weighted 
average  u.s.  dollar  fixed  interest  rate  of  7.20%  into  notional  
Cdn.  $589  million  ($1.025  exchange  rate)  at  a  weighted  average 
Canadian  dollar  fixed  interest  rate  of  6.88%.  In  comparison,  the 
original Derivatives had the effect of converting u.s. $575 million 
aggregate notional principal amount of u.s. dollar-denominated 
debt from a weighted average u.s. dollar fixed interest rate of 7.20% 
into notional Cdn. $815 million ($1.4177 exchange rate) at a weighted 
average Canadian dollar fixed interest rate of 7.89%. Each of the 
three new Derivatives has been designated as a hedge against the 
designated u.s. dollar-denominated debt for accounting purposes.

balance  in  accumulated  other  comprehensive  income  relating 
to  these  terminated  Derivatives  on  the  termination  date  was  
$144 million. The portion related to future periodic exchanges of 
interest of $68 million, net of income taxes of $26 million, will be 
recorded  in  income  over  the  remaining  life  of  the  specific  debt 
securities  to  which  the  settled  hedging  items  related  using  the 
effective  interest  rate  method.  The  portion  of  the  remaining 
balance that relates to the future principal exchange of $43 million, 
net of income taxes of $7 million, will remain in accumulated other 
comprehensive income until such time as the related debt is settled. 
The total amortization of the terminated Derivatives is $6 million 
for 2009 (2008 – $3 million) and is recorded in interest expense.

In  addition,  two  Derivatives  matured  on  December  15,  2008. 
These Derivatives hedged the foreign exchange risk related to the  
u.s. $400 million 8.00% senior subordinated Notes due 2012. As a 
result of the maturity of these Derivatives, the Company’s u.s. $400 
million 8.00% senior subordinated Notes due 2012 were not hedged 
for the period from December 15, 2008 until their redemption on 
December 15, 2009 (see note 14(c)). Proceeds of $494 million (u.s. 
$400 million) were received on the settlement of the Derivatives 
and  a  payment  of  $475  million  was  made.  In  addition,  upon 
settlement of forward foreign exchange contracts on December 15, 
2008, proceeds of $476 million were received and payments on the 
forward contracts of $494 million (u.s. $400 million) were made.

Prior to the termination of the Derivatives noted above, changes in 
the fair value of these Derivatives had been recorded in accumulated 
other comprehensive income and were periodically reclassified to 
income to offset foreign exchange gains or losses on related debt 
or to modify interest expense to its hedged amount. The remaining 

The effect of estimating fair value using credit-adjusted interest 
rates  on  the  Company’s  Derivatives  at  December  31,  2009  is 
illustrated in the table below. As at December 31, 2009, the credit-
adjusted net liability position of the Company’s derivative portfolio 
was $1,002 million, which is $25 million less than the unadjusted risk-
free mark-to-market net liability position. 

As at December 31, 2009

Mark-to-market value – risk-free analysis

Mark-to-market value – credit-adjusted estimate (carrying value)

Difference

Derivatives 
in an asset 
position (A)

Derivatives 
in a liability 
position (B)

Net liability 
position  
(A) + (B)

$ 

$ 

94 $ 

(1,121) $ 

(1,027)

82

(1,084)

(1,002)

12 $ 

(37) $ 

25

Of  the  $25  million  impact,  ($1)  million  was  recorded  in  the 
consolidated  statements  of  income  related  to  Derivatives  
not accounted for as hedges and $26 million related to Derivatives 
accounted  for  as  hedges  was  recorded  in  other  comprehensive 
income. 

The effect of estimating fair value using credit-adjusted interest 
rates  on  the  Company’s  Derivatives  at  December  31,  2008  is 
illustrated  in  the  table  below.  As  at  December  31,  2008,  the  
credit-adjusted net liability position of the Company’s derivative 
portfolio  was  $154  million,  which  is  $10  million  more  than  the 
unadjusted risk-free mark-to-market net liability position. 

As at December 31, 2008

Mark-to-market value – risk-free analysis

Mark-to-market value – credit-adjusted estimate (carrying value)

Difference

Derivatives 
in an asset 
position (A)

Derivatives 
in a liability 
position (B)

Net liability 
position  
(A) + (B)

$ 

$ 

572 $ 

(716) $ 

507

(661)

(144)

(154)

65 $ 

(55) $ 

(10)

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  109

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Of  the  $10  million  impact,  $7  million  was  recorded  in  the  
consolidated  statements  of  income  related  to  Derivatives  not 
accounted  for  as  hedges  and  $3  million  related  to  Derivatives 
accounted  for  as  hedges  was  recorded  in  other  comprehensive 
income. 

At  December  31,  2009,  93.7%  of  the  Company’s  u.s.  dollar-
denominated  long-term  debt  instruments  were  hedged  against 
fluctuations in foreign exchange rates for accounting purposes. At 
December 31, 2009, details of the Derivatives net liability position 
are as follows:

2009

Derivatives accounted for as cash flow hedges:

  As assets
  As liabilities

Net mark-to-market liability

Derivatives not accounted for as hedges:

  As assets

  As liabilities

Net mark-to-market asset

Net mark-to-market liability

Less net current liability portion

Net long-term liability portion

U.S. $
notional

Exchange
rate

Cdn. $
notional

Unadjusted
mark-to-
market
value
on a
risk free
basis

Estimated
fair value,
being
carrying
amount on
 a credit risk
 adjusted
basis

$ 

1,975

3,215

1.0252 $ 

2,025 $ 

84 $ 

73

1.3337

4,288

(1,117)

(1,080)

350

10

1.0258

1.5370

359

15

(1,033)

(1,007)

10

(4)

6

9

(4)

5

$ 

(1,027) $ 

(1,002)

(76)

$ 

(926)

In 2009, $1 million (2008 – ($3) million) related to hedge ineffec-
tiveness was recognized as an increase (decrease) in net income.

The  long-term  portion  above  is  comprised  of  a  derivative 
instruments liability of $1,004 million and a derivative instruments 
asset of $78 million as at December 31, 2009.

At  December  31,  2008,  87.4%  of  the  Company’s  u.s.  dollar-
denominated  long-term  debt  instruments  were  hedged  against 
fluctuations in foreign exchange rates for accounting purposes. At 
December 31, 2008, details of the Derivatives net liability position 
are as follows:

2008

Derivatives accounted for as cash flow hedges:

  As assets
  As liabilities

Net mark-to-market liability

Derivatives not accounted for as hedges:

  As assets

  As liabilities

Net mark-to-market asset

Net mark-to-market liability 

Less net current liability portion

Net long-term liability portion

u.s. $
notional

Exchange
rate

Cdn. $
notional

unadjusted
mark-to-
market
value
on a
risk free
basis

Estimated
fair value,
being
carrying
amount on
 a credit risk
 adjusted
basis

$ 

1,975

3,215

1.0252 $ 

2,025 $ 

492 $ 

1.3337

4,288

350

10

1.0258

1.5370

359

15

(712)

(220)

79

(3)

76

$ 

(144) $ 

435

(658)

(223)

72

(3)

69

(154)

(45)

$ 

(109)

The  long-term  portion  above  is  comprised  of  a  derivative 
instruments liability of $616 million and a derivative instruments 
asset of $507 million as at December 31, 2008.

At December 31, 2009, all of the Company’s long-term debt was at 
fixed interest rates. 

u.s.  $350  million  of  the  Company’s  u.s.  dollar-denominated  
long-term debt instruments are not hedged for accounting purposes 
and, therefore, a one cent change in the Canadian dollar relative to 
the u.s. dollar would have resulted in a $4 million change in the 
carrying value of long-term debt at December 31, 2009. In addition, 
this would have resulted in a $3 million change in net income, net of 
income taxes of $1 million. 

110  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A  portion  of  the  Company’s  accounts  receivable  and  accounts 
payable  and  accrued  liabilities  is  denominated  in  u.s.  dollars; 
however,  due  to  their  short-term  nature,  there  is  no  significant 
market risk arising from fluctuations in foreign exchange rates.

In addition, RCCI and RWP have provided unsecured guarantees for 
all of the Company’s Derivatives (notes 14(d) and 15(b)).

(E)  FINANCIAL INSTRUMENTS :
(i)  Classification and fair values of financial instruments:

All of the Company’s Derivatives are unsecured obligations of RCI. 

The Company has classified its financial instruments as follows:

Cash and cash equivalents, held-for-trading, measured at fair value

$ 

383 $ 

383 $ 

– $ 

–

2009

Carrying 
amount

Fair 
value

Carrying 
amount

2008

Fair 
value

Financial assets, available-for-sale, measured at fair value:

Investments

Loans and receivables, measured at amortized cost:
  Accounts receivable

Financial liabilities, measured at amortized cost:

  Bank advances, arising from outstanding cheques
  Accounts payable and accrued liabilities 
  Long-term debt
  Other long-term liabilities
Financial liabilities (assets), held-for-trading:
  Derivatives not accounted for as hedges
  Derivatives accounted for as cash flow hedges, net

496

496

319

319

1,310

1,310

1,403

1,403

$ 

2,189 $ 

2,189 $ 

1,722 $ 

1,722

2009

Carrying 
amount

Fair 
value

Carrying 
amount

$ 

– $ 

– $ 

19 $ 

2,383
8,464
133

2,383
9,315
133

(5)

(5)

1,007 

1,007 

2,412
8,507
184

(69)

223 

2008

Fair 
value

19
2,412
8,700
184

(69)

223 

$ 

11,982 $ 

12,833 $ 

11,276 $ 

11,469

The  Company  did  not  have  any  non-derivative  held-to-maturity 
financial assets during the years ended December 31, 2009 and 2008.

(ii)  Guarantees:
In the normal course of business, the Company has entered into 
agreements  that  contain  features  that  meet  the  definition  of  a 
guarantee under GAAP. A description of the major types of such 
agreements is provided below:

(c)  Purchases and development of assets:

A s  par t  of  transac tions  involving  purchases  and 
development  of  assets,  the  Company  may  be  required 
to  pay  counterparties  for  costs  and  losses  incurred  as  a 
result of breaches of representations and warranties, loss 
or damages to property, changes in laws and regulations 
(including  tax  legislation)  or  litigation  against  the 
counterparties. 

(a)  Business sale and business combination agreements:

(d)  Indemnifications:

As part of transactions involving business dispositions, sales 
of  assets  or  other  business  combinations,  the  Company 
may be required to pay counterparties for costs and losses 
incurred  as  a  result  of  breaches  of  representations  and 
warranties, intellectual property right infringement, loss 
or damages to property, environmental liabilities, changes 
in laws and regulations (including tax legislation), litigation 
against  the  counterparties,  contingent  liabilities  of  a 
disposed business or reassessments of previous tax filings 
of the corporation that carries on the business.

(b)  sales of services:

As  part  of  transactions  involving  sales  of  services,  the 
Company may be required to pay counterparties for costs 
and losses incurred as a result of breaches of representations 
and warranties, changes in laws and regulations (including 
tax legislation) or litigation against the counterparties.

The  Company  indemnifies  its  directors,  officers  and 
employees against claims reasonably incurred and resulting 
from the performance of their services to the Company, and 
maintains liability insurance for its directors and officers as 
well as those of its subsidiaries.

The  Company  is  unable  to  make  a  reasonable  estimate  of 
the  maximum  potential  amount  it  would  be  required  to  pay 
counterparties. The amount also depends on the outcome of future 
events and conditions, which cannot be predicted. No amount has 
been accrued in the consolidated balance sheets relating to these 
types  of  indemnifications  or  guarantees  at  December  31,  2009 
or  2008.  Historically,  the  Company  has  not  made  any  significant 
payments under these indemnifications or guarantees.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  111

 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(iii)  Fair values:
The  Company  has  determined  the  fair  values  of  its  financial 
instruments as follows:

(a)  The carrying amounts in the consolidated balance sheets 
of  cash  and  cash  equivalents,  accounts  receivable,  bank 
advances arising from outstanding cheques and accounts 
payable  and  accrued  liabilities  approximate  fair  values 
because  of  the  short-term  nature  of  these  financial 
instruments.

(b)  The fair values of investments that are publicly traded are 
determined by the quoted market values for each of the 
investments. 

(c)  The  fair  values  of  each  of  the  Company’s  public  debt 
instruments are based on the year-end trading values. 
(d)  The  fair  values  of  the  Company’s  Derivatives  and 
other  derivative  instruments  are  based  on  estimated 

mark-to-market  value  at  year-end  and  credit-adjusted 
mark-to-market valuation models.

(e)  The fair values of the Company’s other long-term financial 
assets and financial liabilities are not significantly different 
from their carrying amounts.

Fair value estimates are made at a specific point in time, based on 
relevant market information and information about the financial 
instruments. These estimates are subjective in nature and involve 
uncertainties and matters of significant judgment and, therefore, 
cannot  be  determined  with  precision.  Changes  in  assumptions 
could significantly affect the estimates.

The table below presents the Level in the fair value hierarchy into 
which the fair values of financial instruments that are carried at fair 
value on the consolidated balance sheets are categorized:

Financial assets: 

  Cash and cash equivalents

Investments

  Derivatives accounted for as cash flow hedges
  Derivatives not accounted for as hedges

  Total financial assets

Financial liabilities: 

  Derivatives accounted for as cash flow hedges
  Derivatives not accounted for as hedges

  Total financial liabilities

There  were  no  financial  instruments  categorized  in  Level  3 
(valuation  technique  using  non-observable  market  inputs)  as  at 
December 31, 2009.

16.  OTHER LONG-TERM LIABILITIES:

CRTC commitments (note 13)

Deferred compensation
Program rights liability
supplemental executive retirement plan (note 17)
Deferred gain on contribution of spectrum licences,
  net of accumulated amortization of $10 million (2008 – $6 million) (note 5)
Restricted share units
Liabilities related to stock options
Other

112  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

$ 

$ 

$ 

$ 

$ 

Level 1

Level 2

Valuation 
technique 
using 
observable 
market inputs

Quoted  
market  
price

383 $ 
496
–
–

879 $ 

–
–
73
9

82

– $ 

1,080

–

4

– $ 

1,084

2009

2008

45 $ 
18
11
29

14
12
2

2

63
33
29
26

18
9
2

4

$ 

133 $ 

184

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

17. 

PENSIONS:

The Company maintains both contributory and non-contributory 
defined benefit pension plans that cover most of its employees. 
The  plans  provide  pensions  based  on  years  of  service,  years  of 
contributions  and  earnings.  The  Company  does  not  provide  any 
non-pension post-retirement benefits.

completed  as  at  January  1,  2009,  for  all  of  the  plans  except  one 
which was completed January 1, 2008. The next actuarial valuation 
for funding purposes must be of a date no later than January 1, 2010 
for certain of the plans and January 1, 2011 for one of the plans. 

Actuarial  estimates  are  based  on  projections  of  employees’ 
compensation levels at the time of retirement. Maximum retirement 
benefits are primarily based upon career average earnings, subject 
to certain adjustments. The most recent actuarial valuations were 

The  estimated  present  value  of  accrued  plan  benefits  and  the 
estimated  market  value  of  the  net  assets  available  to  provide 
for these benefits measured at september 30 for the year ended 
December 31 are as follows:

Plan assets, at fair value

Accrued benefit obligations

Deficiency of plan assets over accrued benefit obligations
Employer contributions after measurement date
unrecognized transitional asset
unamortized past service costs
unamortized net actuarial loss

Deferred pension asset

2009

2008

$ 

518 $ 

526

(8)
14
(1)
9

120

$ 

134 $ 

556

622

(66)
12
(9)
10

115

62

Pension fund assets consist primarily of fixed income and equity 
securities,  valued  at  fair  value.  The  following  information  is 

provided on pension fund assets measured at september 30 for the 
year ended December 31:

Plan assets, beginning of year

Actual return (loss) on plan assets
Contributions by employees
Contributions by employer
Benefits paid
Net transfer out on settlement (d)

Plan assets, end of year

Accrued  benefit  obligations  are  outlined  below  measured  at 
september 30 for the year ended December 31:

Accrued benefit obligations, beginning of year
service cost
Interest cost
Benefits paid
Contributions by employees
Actuarial loss (gain)
Obligation being settled (d)

Accrued benefit obligations, end of year

$ 

2009

2008

556 $ 
25
21
120
(32)

(172)

606
(83)
21
38
(26)

–

$ 

518 $ 

556

$ 

2009

2008

622 $ 
21
43
(32)
21
23

(172)

689
28
40
(26)
21
(130)

–

$ 

526 $ 

622

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  113

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Net pension expense is outlined below:

Plan cost:

  service cost

Interest cost 

  Actual loss (return) on plan assets
  Actuarial loss (gain) on benefit obligations
  settlement of pension obligations (d)

  Costs

  Differences between costs arising during the year and costs recognized during the year in respect of:

  Return (loss) on plan assets
  Actuarial loss (gain)
  Plan amendments/prior service cost
  Amortization of transitional asset

Net pension expense

2009

2008

$ 

21 $ 
43
(25)
23

30

$ 

92 $ 

(17)
(18)
2

(8)

28
40
83
(130)

–

21

(127)
135
2

(10)

$ 

51 $ 

21

The  Company  also  provides  supplemental  unfunded  pension 
benefits  to  certain  executives.  The  accrued  benefit  obligation 
relating to these supplemental plans amounted to approximately 
$31  million  at  December  31,  2009  (2008  –  $27  million),  and  the 

related  expense  for  2009  was  $3  million  (2008  –  $11  million).  
The accrued pension liability at December 31, 2009 is $29 million 
(2008 – $26 million) (note 16). 

(A)  AC TUARIAL ASSUMP TIONS :

Weighted average discount rate used to determine accrued benefit obligations
Weighted average discount rate used to determine pension expense
Weighted average rate of compensation increase used to determine accrued benefit obligations
Weighted average rate of compensation increase used to determine pension expense
Weighted average expected long-term rate of return on plan assets

2009

2008

7.20%
6.75%
3.00%
3.00%

7.25%

6.75%
5.65%
3.00%
3.25%

7.00%

Expected return on assets represents management’s best estimate 
of the long-term rate of return on plan assets applied to the fair 
value of the plan assets. The Company establishes its estimate of the 
expected rate of return on plan assets based on the fund’s target 
asset allocation and estimated rate of return for each asset class. 
Estimated rates of return are based on expected returns from fixed 
income securities which take into account bond yields. An equity 

risk premium is then applied to estimate equity returns. Differences 
between expected and actual return are included in actuarial gains 
and losses. 

The  estimated  average  remaining  service  periods  for  the  plans 
range from 8 to 11 years (2008 – 9 to 13 years). 

(B)  ALLOC ATION OF PL AN ASSETS :

Asset category

Equity securities
Debt securities
Other (cash)

Percentage of plan assets at 
measurement date

2009

2008

59.4%
39.9%

0.7%

52.2%
47.6%

0.2%

100.0%

100.0%

Target  
asset allocation 
percentage

50% to 70%
35% to 45%

0% to 5%

Plan  assets  are  comprised  primarily  of  pooled  funds  that  invest 
in common stocks and bonds. The pooled Canadian equity fund 
has  investments  in  the  Company’s  equity  securities  comprising 
approximately 1% of the pooled fund. This results in approximately 
$1 million (2008 – $1 million) of the plans’ assets being indirectly 
invested in the Company’s equity securities.

The  Company  makes  contributions  to  the  plans  to  secure  the 
benefits  of  plan  members  and  invests  in  permitted  investments 
using the target ranges established by the Pension Committee of 
the Company. The Pension Committee reviews actuarial assumptions 
on an annual basis.

114  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(C )  AC TUAL CONTRIBUTIONS TO THE PL ANS FOR THE YEARS 

ENDED D ECEMBER 31, 20 09 AND 20 08 ARE AS FOLLO wS:

2009

2008

Employer

Employee

Total

$ 

120 $ 

38

21 $ 

21

141

59

Expected contributions by the Company in 2010 are estimated to be 
$56 million. 

Employee contributions for 2010 are assumed to be at levels similar 
to  2009  on  the  assumption  staffing  levels  in  the  Company  will 
remain the same on a year-over-year basis.

all employees in the pension plans who had retired as of January 
1, 2009. The purchase of the annuities relieves the Company of the 
primary responsibility for, and eliminates significant risk associated 
with, the accrued benefit obligation for the retired employees. The 
non-cash settlement loss arising from this settlement of pension 
obligations was $30 million.

(D)  SET TLEMENT OF PENSION OBLIGATIONS :
During 2009, the Company made a lump-sum contribution of $61 
million  to  its  pension  plans,  following  which  the  pension  plans 
purchased $172 million of annuities from insurance companies for 

In  2008,  a  curtailment  loss  of  $8  million  associated  with  the 
supplemental executive retirement plan was recognized upon the 
death of one of the Company’s executives. The Company did not 
have any curtailment gains or losses in 2009.

(E)  ExPEC TED C ASH FLO wS:
Expected benefit payments for funded and unfunded plans for the 
next 10 fiscal years are as follows:

2010

2011
2012
2013
2014

Next five years

$ 

$ 

19
20
21
23

25

108

149

257

Certain subsidiaries have defined contribution plans with total pension expense of $2 million in 2009 (2008 – $2 million).

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  115

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

18. 

SHAREHOLDERS’ EqUITY:

(A)  C APITAL STOC k:
(i) 

Preferred shares:
Rights and conditions:

There are 400 million authorized Preferred shares without 
par value, issuable in series, with rights and terms of each 
series to be fixed by the Board of Directors prior to the issue 
of such series. The Preferred shares have no rights to vote at 
any general meeting of the Company. No Preferred shares 
have been issued.

(ii)  Common shares:

Rights and conditions:

There  are  112,474,388  authorized  Class  A  Voting  shares 
without par value. Each Class A Voting share is entitled to  
50 votes. The Class A Voting shares are convertible on a one-
for-one basis into Class B Non-Voting shares.

There are 1.4 billion authorized Class B Non-Voting shares 
without par value. 

The  Articles  of  Continuance  of  the  Company  under  the 
Company Act (British Columbia) impose restrictions on the 
transfer, voting and issue of the Class A Voting and Class B 
Non-Voting  shares  in  order  to  ensure  that  the  Company 
remains qualified to hold or obtain licences required to carry 
on certain of its business undertakings in Canada.

The  Company  is  authorized  to  refuse  to  register  transfers 
of  any  shares  of  the  Company  to  any  person  who  is  not  a 
Canadian  in  order  to  ensure  that  the  Company  remains 
qualified to hold the licences referred to above.

(B)  DIvIDENDS:
During  2008  and  2009,  the  Company  declared  and  paid  the  
following dividends on each of its outstanding Class A Voting and 
Class B Non-Voting shares:

Date declared

February 21, 2008

April 29, 2008
August 19, 2008
October 28, 2008

February 17, 2009

April 29, 2009
August 20, 2009
October 27, 2009

Date paid

Dividend 
per share

April 1, 2008 $ 

July 2, 2008
October 1, 2008
January 2, 2009

$ 

April 1, 2009 $ 

July 2, 2009
October 1, 2009
January 2, 2010

$ 

0.25

0.25
0.25
0.25

1.00

0.29

0.29
0.29
0.29

1.16

In  February  2009,  the  Board  adopted  a  dividend  policy  which 
increased the annualized dividend rate from $1.00 to $1.16 per Class 
A Voting and Class B Non-Voting share effective immediately to be 
paid quarterly in amounts of $0.29 per share on each outstanding 
Class  A  Voting  and  Class  B  Non-Voting  share.  Consequently,  the 

116  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Class A Voting shares may receive a dividend at a quarterly rate of 
up to $0.29 per share only after the Class B Non-Voting shares have 
been paid a dividend at a quarterly rate of $0.29 per share. The Class 
A Voting and Class B Non-Voting shares share equally in dividends 
after payment of a dividend of $0.29 per share for each class. such 
quarterly dividends are only payable as and when declared by the 
Board and there is no entitlement to any dividends prior thereto.

(C )  NORMAL COURSE ISSUER BID :
In  February  2009,  the  Company  filed  a  normal  course  issuer  bid 
(“NCIB”) with the Toronto stock Exchange (“Tsx”) authorizing the 
Company to purchase up to the lesser of 15 million Class B Non-
Voting shares and that number of Class B Non-Voting shares that 
can be purchased under the NCIB for an aggregate purchase price of 
$300 million during the 12-month period commencing February 20, 
2009 and ending February 19, 2010. This NCIB replaced a previously 
filed NCIB which expired in January 2009.

In May 2009, the Company filed an amendment to its NCIB to provide 
that the Company may, during the 12-month period commencing 
February 20, 2009 and ending February 19, 2010, purchase on the Tsx 
the lesser of 48 million Class B shares, representing approximately 
10% of the public float, and that number of Class B shares that can 
be purchased under the NCIB for an aggregate purchase price of 
$1,500 million. 

In 2009, the Company repurchased for cancellation an aggregate 
43,776,200  Class  B  Non-Voting  shares  for  an  aggregate  purchase 
price of $1,347 million, resulting in a reduction to stated capital, 
contributed  surplus  and  retained  earnings  of  $41  million,  $50 
million  and  $1,256  million,  respectively.  An  aggregate  1,051,000 
of these shares comprising $34 million of the aggregate purchase 
price  was  purchased  and  recorded  in  December  2009  but  was 
settled  in  early  January  2010.  In  addition,  33,496,200  of  these 
shares were repurchased for cancellation directly under the NCIB 
for an aggregate purchase price of $1,062 million. The remaining 
10,280,000  of  these  shares  were  repurchased  for  cancellation 
pursuant to private agreements between the Company and certain 
arm’s-length third party sellers for an aggregate purchase price of 
$285 million, each of which was made under an issuer bid exemption 
order issued by the Ontario securities Commission and is included 
in calculating the number of Class B Non-Voting shares that the 
Company may purchase pursuant to the NCIB. The NCIB expires on 
February 19, 2010 (note 26(a)).

In  January  2008,  the  Company  filed  an  NCIB  which  authorized 
the Company to repurchase up to the lesser of 15,000,000 of the 
Company’s Class B Non-Voting shares and that number of Class B 
Non-Voting shares that can be purchased under the NCIB for an 
aggregate purchase price of $300 million for a period of one year. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In  2008,  the  Company  repurchased  for  cancellation  4,000,000  of 
its  outstanding  Class  B  Non-Voting  shares  pursuant  to  private 
agreements  between  the  Company  and  an  arm’s  length  third 
party seller for an aggregate purchase price of $133.8 million. As 
a  result  of  these  purchases,  the  Company  recorded  a  reduction 
to  stated  capital,  contributed  surplus  and  retained  earnings  of 
$3.7 million, $126.1 million and $4.0 million, respectively. Each of 
these  purchases  was  made  under  issuer  bid  exemption  orders 

issued by the Ontario securities Commission and will be included 
in calculating the number of Class B Non-Voting shares that the 
Company  may  purchase  pursuant  to  the  NCIB.  In  addition,  the 
Company repurchased for cancellation an aggregate 77,400 of its 
outstanding Class B Non-Voting shares directly under the NCIB for 
an aggregate purchase price of $2.9 million, resulting in a reduction 
to  stated  capital,  contributed  surplus  and  retained  earnings  of  
$0.1 million, $2.7 million and $0.1 million, respectively. 

(D)  ACCUMUL ATED OTHER COMPREHENSI vE INCOME ( LOSS):

unrealized gain on available-for-sale investments

unrealized loss on cash flow hedging instruments
Related income taxes

19. 

STOCk-BASED COMPENSATION :

stock options, share units and share purchase plans:

A summary of stock-based compensation expense (recovery), which is 
included in operating, general and administrative expense, is as follows:

stock-based compensation:

stock options (a)
Restricted share units (b)
Deferred share units (c)

At December 31, 2009, the Company had a liability of $178 million 
(2008 – $278 million), of which $164 million (2008 – $267 million) is 
a current liability related to stock-based compensation recorded at 
its intrinsic value, including stock options, restricted share units and 
deferred share units. During the year ended December 31, 2009,  
$63  million  (2008  –  $106  million)  was  paid  to  holders  upon  
exercise of restricted share units and stock options using the cash 
settlement feature.

$ 

2009

2008

219 $ 
(256)

80

205
(377)

77 

$ 

43 $ 

(95)

2009

2008

$ 

(38) $ 
7

(2)

(104)
7

(3)

$ 

(33) $ 

(100)

(A)  STOCk OP TIONS :
Stock option plans:
(i) 
Options to purchase Class B Non-Voting shares of the Company 
on a one-for-one basis may be granted to employees, directors 
and officers of the Company and its affiliates by the Board of 
Directors  or  by  the  Company’s  Management  Compensation 
Committee. There are 30 million options authorized under the 
2000 Plan, 25 million options authorized under the 1996 Plan, 
and 9.5 million options authorized under the 1994 Plan. The 
term of each option is 7 to 10 years and the vesting period is 
generally four years but may be adjusted by the Management 
Compensation Committee on the date of grant. The exercise 
price for options is equal to the fair market value of the Class B 
Non-Voting shares determined as the five-day average before 
the grant date as quoted on the Tsx. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  117

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At December 31, 2009, a summary of the stock option plans is as follows:

Outstanding, beginning of year

Granted
Exercised
Forfeited

Outstanding, end of year

Exercisable, end of year

At December 31, 2009, the range of exercise prices, the weighted 
average  exercise  price  and  the  weighted  average  remaining 
contractual life are as follows:

Range of
exercise prices

$  1.38  –  $   6.99

$  7.00  –  $   9.99
$ 10.00  –  $ 10.99
$ 11.00  –  $ 11.99
$ 12.00  –  $ 16.99
$ 17.00  –  $ 18.99
$ 19.00  –  $ 37.99
$ 38.00  –  $ 47.99

Number 
outstanding

586,880
966,422
1,907,050
370,876
1,214,547
435,000
4,288,941

3,697,380

13,467,096

2009

weighted 
average 
exercise  
price

Number of 
options

2008

Weighted 
average 
exercise  
price

Number of 
options

13,841,620 $ 
2,636,600
(2,604,787)

20.80 15,586,066 $ 
29.50
2,148,110
12.88 (3,804,520)

(406,337)

32.20

(88,036)

15.96
38.83
10.55

34.69

13,467,096 $ 

23.73 13,841,620 $ 

20.80

8,149,361 $ 

17.56

9,228,740 $ 

13.82

Options outstanding

Options exercisable

Weighted 
average 
remaining 
contractual 
life (years)

Weighted 
average 
exercise  
price

Number 
exercisable

586,880 $ 
966,422
1,907,050
370,876
1,214,547
435,000
1,323,480

1,345,106

5.50
8.36
10.43
11.81
13.89
18.07
26.79

39.03

23.73

8,149,361

Weighted 
average 
exercise  
price

5.50
8.36
10.43
11.81
13.89
18.07
22.87

39.08

17.56

2.5 $ 
3.4
3.7
1.1
2.7
0.7
4.9

4.7

4.0

For in-the-money stock options measured at the Company’s 
December  31  share  price,  unrecognized  stock-based 
compensation  expense  related  to  stock-option  plans  was 
$5  million  (2008  –  $3  million),  and  will  be  recorded  in  the 
consolidated statements of income over the next four years.

On  the  vesting  date,  the  Company  shall  redeem  all  of  the 
participants’ restricted share units in cash or by issuing one 
Class B Non-Voting share for each restricted share unit. The 
Company has reserved 4,000,000 Class B Non-Voting shares for 
issuance under this plan.

(ii)  Performance options:

During  the  year  ended  December  31,  2009,  the  Company 
granted  1,156,200  (2008  –  1,142,300)  performance-based 
options to certain key executives. These options are governed 
by the terms of the 2000 Plan. These options vest on a straight-
line basis over four years provided that certain targeted stock 
prices are met on or after the anniversary date.

During the year ended December 31, 2009, the Company granted 
431,185 restricted share units (2008 – 451,535). At December 31, 
2009, 1,060,223 (2008 – 1,126,548) restricted share units were 
outstanding.  These  restricted  share  units  vest  at  the  end  of 
three  years  from  the  grant  date.  stock-based  compensation 
expense for the year ended December 31, 2009, related to these 
restricted share units was $7 million (2008 – $7 million). 

For restricted share units measured at the Company’s December 
31  share  price,  unrecognized  stock-based  compensation 
expense as at December 31, 2009 related to these restricted 
share  units  was  $17  million  (2008  –  $16  million),  and  will  be 
recorded in the consolidated statements of income over the 
next three years.

All outstanding options, including the performance options, 
are classified as liabilities and are carried at their intrinsic value 
as adjusted for vesting.

(b)  Restricted share units:

The restricted share unit plan enables employees, officers and 
directors  of  the  Company  to  participate  in  the  growth  and 
development of the Company. under the terms of the plan, 
restricted  share  units  are  issued  to  the  participant  and  the 
units issued vest over a period not to exceed three years from 
the grant date.

118  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(c)  Deferred share units:

(d)  Employee share accumulation plan:

The  deferred  share  unit  plan  enables  directors  and  certain 
key  executives  of  the  Company  to  elect  to  receive  certain 
types  of  remuneration  in  deferred  share  units,  which  are 
classified  as  a  liability  on  the  consolidated  balance  sheets 
(2009 – $20 million; 2008 – $27 million). During the year ended 
December  31,  2009,  the  Company  granted  110,516  deferred 
share  units  (2008  –  186,084).  At  December  31,  2009,  613,777 
(2008 – 730,454) deferred share units were outstanding. stock-
based compensation recovery for the year ended December 
31, 2009 related to these deferred share units was $2 million 
(2008  –  $3  million).  There  is  no  unrecognized  compensation 
expense related to deferred share units, since these awards 
vest immediately when granted.

The employee share accumulation plan allows employees to 
voluntarily  participate  in  a  share  purchase  plan.  under  the 
terms of the plan, employees of the Company can contribute a 
specified percentage of their regular earnings through payroll 
deductions.  The  designated  administrator  of  the  plan  then 
purchases, on a monthly basis, Class B Non-Voting shares of 
the Company on the open market on behalf of the employee. 
At the end of each month, the Company makes a contribution 
of 25% to 50% of the employee’s contribution in the month, 
which is recorded as compensation expense. The administrator 
then  uses  this  amount  to  purchase  additional  shares  of  the 
Company on behalf of the employee, as outlined above.

Compensation  expense  related  to  the  employee  share 
accumulation plan amounted to $17 million (2008 – $14 million) 
for the year ended December 31, 2009.

20. 

CONSOLIDATED STATEMENTS OF CASH FLO wS AND SUPPLEMENTAL INFORMATION :

(A)  CHANGE IN NON -CASH OPERATING w ORkING CAPITAL ITEMS :

Decrease (increase) in accounts receivable

Decrease (increase) in other assets
Increase in accounts payable and accrued liabilities 
Increase in unearned revenue

(B)  SUPPLEMENTAL CASH FLO w INFORMATION:

Income taxes paid

Interest paid

$ 

2009

2008

93 $ 
76
50

45

(166)
(176)
115

12 

$ 

264 $ 

(215)

2009

2008

$ 

8 $ 

632

1

532

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  119

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

21. 

CAPITAL RISk MANAGEMENT:

The  Company’s  objectives  in  managing  capital  are  to  ensure 
sufficient  liquidity  to  pursue  its  strategy  of  organic  growth 
combined with strategic acquisitions and to provide returns to its 
shareholders. The Company defines capital that it manages as the 
aggregate of its shareholders’ equity, which is comprised of issued 
capital,  contributed  surplus,  accumulated  other  comprehensive 
income and retained earnings. 

In  2009,  the  Company  repurchased  an  aggregate  43,776,200  of  
Class B Non-Voting shares, of which 33,496,200 were repurchased 
directly under the NCIB and the remaining 10,280,000 were made 
under issuer bid exemption orders issued by the Ontario securities 
Commission and are included in calculating the number of Class B 
Non-Voting shares that the Company may purchase pursuant to the 
NCIB (note 18(c)). The NCIB expires on February 19, 2010 (note 26(a)).

The Company manages its capital structure and makes adjustments 
to it in light of general economic conditions, the risk characteristics 
of  the  underlying  assets  and  the  Company’s  working  capital 
requirements. In order to maintain or adjust its capital structure, the 
Company, upon approval from its Board of Directors, may issue or 
repay long-term debt, issue shares, repurchase shares, pay dividends 
or  undertake  other  activities  as  deemed  appropriate  under  the 
specific circumstances. The Board of Directors reviews and approves 
any material transactions out of the ordinary course of business, 
including proposals on acquisitions or other major investments or 
divestitures, as well as annual capital and operating budgets.

In 2009, the Company issued $1,000 million of 5.80% senior Notes, 
$500 million of 5.38% senior Notes and $500 million of 6.68% senior 
Notes (note 14(a)). 

On  December  15,  2009,  the  Company  redeemed  the  entire 
outstanding principal amount of its u.s. $400 million ($425 million) 
8.00% senior subordinated Notes (note 14(c)).

The  Company  monitors  debt  leverage  ratios  as  part  of  the 
management of liquidity and shareholders’ return and to sustain 
future development of the business.

In May 2009, the Company filed an amendment to its NCIB to provide 
that the Company may, during the 12-month period commencing 
February  20,  2009  and  ending  February  19,  2010,  purchase  on 
the  Tsx  up  to  the  lesser  of  48  million  of  the  Company’s  Class  B  
Non-Voting shares and that number of Class B Non-Voting shares 
that can be purchased under the NCIB for an aggregate purchase 
price of $1,500 million.

In  May  2009,  the  Company  announced  that  it  had  set  a  target 
leverage  range  for  its  capital  structure  of  net  debt  to  adjusted 
operating profit of 2.0 to 2.5 times.

The  Company  is  not  subject  to  externally  imposed  capital 
requirements and, except as noted above, its overall strategy with 
respect to capital risk management remains unchanged from the 
year ended December 31, 2008.

22. 

RELATED PARTY TRANSACTIONS :

The Company entered into the following related party transactions: 

(A)  The  Company  has  entered  into  certain  transactions  in  the 
normal  course  of  business  with  certain  broadcasters  in  which 
the Company has an equity interest. The amounts paid to these 
broadcasters are as follows:

Access fees paid to broadcasters accounted for by the equity method

2009

2008

$ 

16 $ 

17

(B)  The  Company  has  entered  into  certain  transactions  with 
companies, the partners or senior officers of which are directors of 

the Company. Total amounts paid by the Company to these related 
parties, directly or indirectly, are as follows:

Legal services, printing and commissions paid on premiums for insurance coverage

2009

2008

$ 

39 $ 

7

(C)  The  Company  entered  into  certain  transactions  with  the 
controlling shareholder of the Company and companies controlled 
by the controlling shareholder of the Company. These transactions 

are subject to formal agreements approved by the Audit Committee. 
Total amounts received from these related parties are as follows:

Recoveries for use of aircraft and other administrative services

2009

2008

$ 

(1) $ 

(1)

120  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

These transactions are recorded at the exchange amount, being the 
amount agreed to by the related parties, and are reviewed by the 
Audit Committee.

In January 2010, with the approval of the Board of Directors, the 
Company  closed  an  agreement  to  sell  the  Company’s  aircraft 
to  a  private  Rogers’  family  holding  company  for  cash  proceeds 
of  u.s.  $18  million.  The  terms  of  the  sale  were  negotiated  by  a 

special  Committee  of  the  Board  of  Directors  comprised  entirely 
of independent directors. The special Committee was advised by 
several independent parties knowledgeable in aircraft valuations 
to ensure that the sale price was within a range that was reflective 
of  current  market  value.  As  the  aircraft  was  held  for  sale  at 
December 31, 2009, an additional $5 million of depreciation was 
recorded in 2009 to write down the net book value of the aircraft to 
approximate the amount realized from the sale of the aircraft.

23. 

COMMITMENTS:

(A)   The  Company  is  committed,  under  the  terms  of  its  licences 
issued by Industry Canada, to spend 2% of certain wireless revenues 
earned in each year on research and development activities over 
the license period.

(E)  Pursuant  to  CRTC  regulation,  the  Company  is  required  to 
pay certain telecom contribution fees. These fees are based on a 
formula including certain types of revenue, including the majority 
of wireless revenue. The Company estimates that these fees for 2010 
will amount to approximately $50 million.

(B)  The Company enters into agreements with suppliers to provide 
services and products that include minimum spend commitments. 
The  Company  has  agreements  with  certain  telecommunications 
companies that guarantee the long-term supply of network facilities 
and  agreements  relating  to  the  operations  and  maintenance  of  
the network. 

(F)  Pursuant  to  Industry  Canada  regulation,  the  Company  is 
required to pay certain fees for the use of its licensed radio spectrum. 
These fees are primarily based on the bandwidth and population 
covered by the spectrum licence. The Company estimates that these 
fees for 2010 will amount to $78 million.

In  the  ordinary  course  of  business  and  in  addition  to  the 
(C) 
amounts recorded on the consolidated balance sheets and disclosed 
elsewhere in the notes, the Company has entered into agreements 
to acquire broadcasting rights to programs and films over the next 
five years at a total cost of approximately $387 million. In addition, 
the Company has commitments to pay access fees over the next 
year totalling approximately $18 million.

 (G)  In  addition  to  the  items  listed  above,  the  future  minimum 
lease payments under operating leases for the rental of premises, 
distribution  facilities,  equipment  and  microwave  towers, 
commitments for player contracts, purchase obligations and other 
contracts, including outsourcing arrangements, at December 31, 
2009 are as follows:

(D)  Pursuant to CRTC regulation, the Company is required to make 
contributions to the Canadian Television Fund (“CTF”), which is a 
cable industry fund designed to foster the production of Canadian 
television  programming.  Contributions  to  the  CTF  are  based  on 
a  formula,  including  gross  broadcast  revenues  and  the  number 
of subscribers. The Company may elect to spend a portion of the 
above amount for local television programming and may also elect 
to  contribute  a  portion  to  another  CRTC-approved  independent 
production fund. The Company estimates that its total contribution 
for 2010 will amount to approximately $74 million.

Year ending December 31:

2010
2011
2012
2013
2014 
2015 and thereafter

$ 

850
638
412
303
274
397

$ 

2,874

R e n t   e x p e n s e   f o r   2 0 0 9   a m o u n t e d   t o   $181   m i l l i o n  
(2008 – $178 million).

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  121

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

24. 

CONTINGENT LIABILITIES:

(A)  The CRTC collects two different types of fees from broadcast 
licensees  which  are  known  as  Part  I  and  Part  II  fees.  In  2003  and 
2004,  lawsuits  were  commenced  in  the  Federal  Court  alleging 
that the Part II licence fees are taxes rather than fees and that the 
regulations authorizing them are unlawful. On December 14, 2006, 
the Federal Court ruled that the CRTC did not have the jurisdiction 
to charge Part II fees. On October 15, 2007, the CRTC sent a letter to 
all broadcast licensees stating that the CRTC would not collect Part II 
fees due in November 2007. As a result, in the third quarter of 2007, 
the Company reversed its accrual of $18 million related to Part II fees 
from september 1, 2006 to June 30, 2007. Both the Crown and the 
applicants appealed this case to the Federal Court of Appeal. On April 
28, 2008, the Federal Court of Appeal overturned the Federal Court 
and ruled that Part II fees are valid regulatory charges. As a result, 
during the second quarter of 2008, Cable and Media recorded charges 
of approximately $30 million and $7 million, respectively, for CRTC 
Part II fees covering the period from september 1, 2006 to March 31, 
2008. In addition to recording $5 million and $2 million in the second 
quarter  of  2008  for  Cable  and  Media,  respectively,  the  Company 
continued to record these fees on a prospective basis in operating, 
general and administrative expenses. Leave to appeal the April 28, 
2008 Federal Court of Appeal decision was granted by the supreme 
Court on December 18, 2008. On October 7, 2009, the Government of 
Canada announced that a settlement had been reached between the 
Government of Canada and members of the broadcasting industry 
with respect to Part II fees. under the terms of the settlement, the 
Government agreed to forgive the amounts otherwise owing to it up 
to August 31, 2009 and the fees going forward will be approximately 
one-third less than historical rates. As a result, during the fourth 
quarter of 2009, Cable and Media recorded recoveries in operating, 
general and administrative expenses of approximately $60 million 
and $19 million, respectively, for CRTC Part II fees covering periods 
from september 1, 2006 to August 31, 2009. 

In  August  2008,  a  proceeding  was  commenced  in  Ontario 
(B) 
pursuant  to  that  province’s  Class  Proceedings  Act,  1992  against 
Cable and other providers of communications services in Canada. 
The proceedings involve allegations of, among other things, false, 
misleading and deceptive advertising relating to charges for long-
distance telephone usage. The plaintiffs are seeking $20 million in 
general damages and punitive damages of $5 million. The plaintiffs 
intend to seek an order certifying the proceedings as a class action. 
Any potential liability is not yet determinable.

In June 2008, a proceeding was commenced in saskatchewan 
(C) 
under  that  province’s  Class  Actions  Act  against  providers  of 
wireless  communications  services  in  Canada.  The  proceeding 
involves  allegations  of,  among  other  things,  breach  of  contract, 
misrepresentation and false advertising in relation to the 911 fee 
charged by the Company and the other wireless communication 
providers  in  Canada.  The  plaintiffs  are  seeking  unquantified 
damages  and  restitution.  The  plaintiffs  intend  to  seek  an  order 
certifying the proceeding as a national class action in saskatchewan. 
Any potential liability is not yet determinable.

In  August  2004,  a  proceeding  under  the  Class  Actions  Act 
(D) 
(saskatchewan)  was  commenced  against  providers  of  wireless 
communications in Canada relating to the system access fee charged 

122  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

by wireless carriers to some of their customers. In september 2007, 
the  saskatchewan  Court  granted  the  plaintiffs’  application  to 
have the proceeding certified as a national, “opt-in” class action. 
As  a  national,  “opt-in”  class  action,  affected  customers  outside 
saskatchewan would have to take specific steps to participate in 
the proceeding. The Company has applied for leave to appeal the 
certification decision to the saskatchewan Court of Appeal. That 
application  was  later  adjourned  pending  the  hearing  of  certain 
motions.  In  December  2007,  the  Company  brought  a  motion  to 
stay the proceeding based on the arbitration clause in its wireless 
service agreements. The Company’s motion was granted in February 
2008, and the saskatchewan Court directed that its order in respect 
of the certification of the action would exclude from the class of 
plaintiffs those customers who are bound by an arbitration clause. 
In April 2008, the Class Actions Act (saskatchewan) was amended to 
authorize the certification of national, “opt-out” class actions. In an 
“opt-out” class action, affected customers outside of saskatchewan 
would automatically be part of the proceeding in that province. As a 
consequence of the amendment, counsel for the plaintiffs brought 
a motion to amend the certification order previously granted by the 
saskatchewan Court so as to certify a national, opt-out class action. 
In May 2009, the Court refused to grant the requested relief and 
dismissed  the  plaintiffs’  motion.  In  August  2009,  counsel  for  the 
plaintiffs commenced a second proceeding under the Class Actions 
Act  (saskatchewan)  asserting  the  same  claims  against  wireless 
carriers with respect to the system access fee. In December 2009, the 
Court ordered that the second proceeding be conditionally stayed 
on the basis that it is an abuse of process. The Company’s application 
for leave to appeal the 2007 certification decision in the original 
proceeding is currently scheduled to be heard in February 2010. The 
Company has not recorded a liability for this contingency since the 
likelihood and amount of any potential loss cannot be reasonably 
estimated. If the ultimate resolution of this action differs from the 
Company’s assessment and assumptions, a material adjustment to 
its financial position and results of operations could result.

In April 2004, a proceeding was brought against Fido and other 
(E) 
Canadian wireless carriers claiming damages totalling $160 million, 
breach of contract, breach of confidence, breach of fiduciary duty 
and, as an alternative to the damages claims, an order for specific 
performance  of  a  conditional  agreement  relating  to  the  use  of 
38 MHz of MCs spectrum. In May 2009, the Company settled this 
litigation for $4 million, which is included in operating, general and 
administrative expenses for the year ended December 31, 2009.

(F)  The  Company  believes  that  it  has  adequately  provided  for 
income  taxes  based  on  all  of  the  information  that  is  currently 
available. The calculation of income taxes in many cases, however, 
requires  significant  judgment  in  interpreting  tax  rules  and 
regulations. The Company’s tax filings are subject to audits, which 
could materially change the amount of current and future income 
tax assets and liabilities, and could, in certain circumstances, result 
in the assessment of interest and penalties.

(G)  There exist certain other claims and potential claims against 
the Company, none of which is expected to have a material adverse 
effect on the consolidated financial position of the Company.

$ 

2009

2008

1,478 $ 
(4)
6
145
13
3
(28)
4

–

1,002
(4)
11
(76)
(32)
–
90
10

(1)

$ 

1,617 $ 

1,000

$ 

2.60 $ 

2.60

1.57

1.57

2009

2008

$ 

1,616 $ 
139

(113)

(45)

857
(2)

5

16 

$ 

1,597 $ 

876

If united states GAAP were employed, net income for the years 
ended December 31, 2009 and 2008 would be adjusted as follows:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

25. 

CANADIAN AND U NITED STATES ACCOUNTING POLICY DIFFERENCES :

The consolidated financial statements of the Company have been 
prepared in accordance with GAAP as applied in Canada. In the 
following respects, GAAP, as applied in the united states, differs 
from that applied in Canada.

Net income for the year based on Canadian GAAP

Gain on sale of cable systems (b)
Capitalized interest, net of related depreciation (c)
Financial instruments (d)
stock-based compensation (e)
Net periodic pension cost (f)
Income taxes (g)
Installation revenues and costs, net (h)
Other

Net income for the year based on united states GAAP

Net income per share based on united states GAAP:

  Basic 
  Diluted 

If united states GAAP were employed, comprehensive income for 
the years ended December 31, 2009 and December 31, 2008 would 
be adjusted as follows:

Comprehensive income for the year based on Canadian GAAP

Impact of united states GAAP differences on net income
Reclassification to net income of change in fair value of derivative instruments not accounted for 
  as hedges under united states GAAP, net of income taxes of $26 (2008 – $88) (d)
Change in funded status of pension plans for unrecognized amounts, net of income taxes of $16 (2008 – $6) (f)

Comprehensive income for the year based on united states GAAP

The cumulative effect of these adjustments on the consolidated 
shareholders’ equity of the Company is as follows:

shareholders' equity based on Canadian GAAP

$ 

Cumulative impact of differences in business combinations and consolidation accounting (a)
Gain on sale of cable systems (b)
Capitalized interest (c)
Financial instruments (d)
stock-based compensation (e)
Pension liability (f), (k)
Income taxes (g)
Installation revenues and costs, net (h)
Other

2009

2008

4,273 $ 
(8)
101
85
49
13
(165)
(14)
16

(7)

4,716
(8)
105
79
43
8
(107)
(25)
12

(7)

shareholders' equity based on united states GAAP

$ 

4,343 $ 

4,816

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  123

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  areas  of  material  difference  between  Canadian  and  united 
states  GAAP  and  their  impact  on  the  consolidated  financial 
statements of the Company are described below:

(A)  CUMUL ATIvE IMPAC T OF DIFFERENCES IN BUSINESS  

COMBINATIONS AND CONSOLIDATION ACCOUNTING :

Certain  differences  between  united  states  and  Canadian  GAAP 
arose  in  prior  years  relating  to  the  dilution  gain  on  the  sale  of 
Wireless  shares,  non-controlling  interest  accounting  during  the 
time period that RCI did not own 100% of Wireless, the acquisition 
of the outstanding shares in Wireless and the acquisition of a cable 
company in Atlantic Canada.

Effective  January  1,  2009,  the  Financial  Accounting  standards 
Board  (“FAsB”)  Accounting  standards  Codification  (“AsC”)  Topic 
805,  Business  Combinations  (formerly  FAsB  statement  No.  141R, 
Business  Combinations),  was  adopted  by  the  Company.  This 
statement requires the acquirer to recognize the assets acquired, 
liabilities assumed and any non-controlling interest in the acquiree 
at fair value as of the acquisition date. This statement also requires 
acquisition-related costs to be expensed as incurred. The adoption 
of this statement did not have a material impact on the Company’s 
consolidated financial statements as the Company had no material 
acquisitions during the year ended December 31, 2009.

(B)  GAIN ON SALE OF C ABLE SYSTEMS :
under  Canadian  GAAP,  the  cash  proceeds  on  the  non-monetary 
exchange of cable assets in prior years were recorded as a reduction 
in the carrying value of PP&E. under united states GAAP, a portion 
of the cash proceeds received was recognized as a $40 million gain 
in the consolidated statements of income on an after-tax basis. This 
difference is being amortized over 10 years. 

As a result of this transaction, the carrying amount of the above 
assets is higher and additional depreciation expense is recorded 
under united states GAAP. 

under  Canadian  GAAP,  the  after-tax  gain  arising  on  the  sale  of 
certain of the Company’s cable television systems in prior years was 
recorded as a reduction of the carrying value of goodwill acquired in a 
contemporaneous acquisition of certain cable television systems. under 
united states GAAP, the Company included the $101 million gain on sale 
of the cable television systems in income, net of related income taxes. 

(C )  C APITALIZED INTEREST:
under  united  states  GAAP,  interest  costs  are  capitalized  as 
part  of  the  historical  cost  of  acquiring  certain  qualifying  assets, 
which require a period of time to prepare for their intended use. 
Capitalization is not required under Canadian GAAP. 

(D)  FINANCIAL INSTRUMENTS : 
under Canadian GAAP, the Company records the changes in fair 
value  of  cash  flow  hedging  derivatives  in  other  comprehensive 
income, to the extent effective, until the variability of cash flows 
relating  to  the  hedged  asset  or  liability  is  recognized  in  the 
consolidated  statements  of  income.  under  united  states  GAAP, 
certain instruments are not accounted for as hedges but instead 
changes in the fair value of the derivative instruments, reflecting 
primarily market changes in foreign exchange rates, interest rates, 
as well as the level of short-term variable versus long-term fixed 
interest  rates,  are  recognized  in  the  consolidated  statements  of 
income immediately. For the year ended December 31, 2009, a gain 
of $113 million ($139 million less income taxes of $26 million) (2008 – 
loss of $5 million) was reclassified from other comprehensive income 
under Canadian GAAP to the consolidated statements of income 
for united states GAAP.

under Canadian GAAP, the Company separates the early repayment 
option on one of the Company’s debt instruments. During 2009, the 
decrease in fair value of this early repayment option, amounting 
to $4 million (2008 – $9 million), was recorded in the consolidated 
statements of income under Canadian GAAP as the debt instrument 
was  repaid.  under  united  states  GAAP,  the  Company  is  not 
permitted to separate the early repayment option.

under Canadian GAAP, the Company records all transaction costs for 
financial assets and financial liabilities in income as incurred. under 
united states GAAP, the Company defers these costs and amortizes 
them over the term of the related asset or liability. During 2009, 
the  Company  capitalized  $11  million  (2008  –  $16  million)  in  debt 
issuance costs for united states GAAP purposes. Offsetting this was 
amortization  of  previously  deferred  transaction  costs  in  2009  of  
$9 million (2008 – $8 million).

124  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The impact of these changes on net income on a pre-tax basis is 
summarized as follows for the year ended December 31:

Reclassification from other comprehensive income of change in fair value of derivatives

  not accounted for as hedges under united states GAAP
Decrease in fair value of prepayment option not accounted for under united states GAAP
Deferral of transaction costs under united states GAAP
Amortization of deferred transaction costs under united states GAAP

united states GAAP difference in net income (pre-tax)

The impact of these changes on shareholders’ equity is summarized 
as follows:

Deferral of transaction costs 

Early repayment option

united states GAAP difference in ending shareholders' equity (pre-tax)

2009

2008

$ 

139 $ 
4
11

(9)

$ 

145 $ 

(93)
9
16

(8)

(76)

2009

2008

49 $ 

–

49 $ 

47

(4)

43

$ 

$ 

FAsB AsC subtopic 820-10 (“AsC 820-10”), Fair Value Measurements 
and  Disclosures  (formerly  FAsB  statement  No.  157,  Fair  Value 
Measurements),  defines  fair  value,  establishes  a  framework  for 
measuring fair value under generally accepted accounting principles 
and  establishes  a  hierarchy  that  categorizes  and  prioritizes  the 
sources to be used to estimate fair value. The Company elected a 
partial  deferral  of  AsC  820-10  under  the  provisions  of  FAsB  AsC 
section 820-10-15, when it was adopted on January 1, 2008, related 
to  the  measurement  of  fair  value  used  when  initially  measuring 
non-financial  assets  and  non-financial  liabilities  in  a  business 
combination, evaluating goodwill, other intangible assets, wireless 
licences and other long-lived assets for impairment and valuing asset 
retirement obligations and liabilities for exit or disposal activities. 
The impact of fully adopting AsC 820-10, effective January 1, 2009, 
was not material to the Company’s financial statements. 

value is amortized to expense over the graded vesting period or, 
as  applicable,  over  the  period  in  which  the  employee  is  eligible 
to retire, whichever is shorter. For certain modified awards that 
are outstanding at the reporting date, united states GAAP also 
requires that cumulative compensation cost for these awards be 
equal to the greater of (a) the grant-date fair value of the original 
equity award and (b) the fair value of the modified liability award 
until it is settled. As a result of the foregoing differences, stock-
based compensation expense would be decreased by $13 million 
under united states GAAP for the year ended December 31, 2009  
(2008 – increased by $32 million).

At  December  31,  2009,  the  recorded  liability  for  these  awards  is 
$13 million lower under united states GAAP than recorded under 
Canadian GAAP (2008 – $8 million).

Effective  January  1,  2009,  FAsB  AsC  subtopic  815-10,  Derivatives 
and Hedging (formerly FAsB statement No. 161, Disclosures about 
Derivative  Instruments  and  Hedging  Activities),  was  adopted  by  
the  Company.  This  statement  enhances  disclosures  regarding  an 
entity’s  derivative  and  hedging  activities.  The  adoption  of  this 
statement did not have an impact on the Company’s consolidated 
financial statements.

(E)  STOCk-BASED COMPENSATION :
All of the Company’s outstanding stock options can be settled in 
cash at the discretion of the employee or director (note 19(a)(i)). 
under  united  states  GAAP,  the  cost  of  stock-based  awards  that 
are  settled  in  cash,  or  may  be  settled  in  cash  at  the  discretion 
of  the  employee  or  director,  are  required  to  be  measured  at 
fair  value  on  each  reporting  date.  under  Canadian  GAAP,  the 
liability  and  compensation  cost  for  these  awards  are  measured 
at  the  intrinsic  value  of  the  awards  at  each  reporting  date.  In 
addition,  under  united  states  GAAP,  the  fair  value  is  amortized 
to expense on a straight-line basis over the vesting period or, as 
applicable,  over  the  period  in  which  the  employee  is  eligible  to 
retire,  whichever  is  shorter.  under  Canadian  GAAP,  the  intrinsic 

(F )  PENSION COST :
To  comply  with  the  requirements  of  AsC  715-20,  the  Company 
adopted December 31, as its measurement date effective December 
31, 2008, without remeasuring the plan assets and obligations at 
January 1, 2008. This resulted in a decrease in retained earnings 
of  $4  million  ($6  million  less  income  taxes  of  $2  million),  with  a 
corresponding  increase  of  $6  million  to  the  Company’s  pension 
liability. For the year ended December 31, 2009, the net periodic 
pension cost under u.s. GAAP decreased by $3 million (2008 – nil) 
due to the difference in measurement dates. 

under united states GAAP, the Company was required to adopt 
the recognition and disclosure provisions of FAsB AsC subtopic 715-
20 (“AsC 715-20”), Compensation – Retirement Benefits (formerly 
FAsB statement No. 158, Employers’ Accounting for Defined Benefit 
Pension and Other Postretirement Plans), as at December 31, 2006. 
under AsC 715-20, the Company is required to recognize the funded 
status of defined benefit postretirement plans on the balance sheet 
with changes recorded in other comprehensive income (loss). For 
the year ended December 31, 2009, under united states GAAP, the 
Company  recorded  a  decrease  of  $45  million  (2008  –  increase  of  

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  125

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

$16 million) to other comprehensive income, net of income taxes  
of  $16  million  (2008  –  $6  million)  to  reflect  the  current  period 
increase in the funded status differences. 

INCOME TA xES:

(G) 
Included in the caption “Income taxes” is the tax effect of various 
adjustments where appropriate. 

united states GAAP requires the valuation allowance to be allocated 
on a pro rata basis between current and non-current future tax 
assets for the relevant tax jurisdiction. This GAAP difference would 
result  in  a  decrease  in  current  future  tax  assets  under  united 
states GAAP of $4 million and a decrease in non-current future tax 
liabilities of the same amount.

INSTALL ATION RE vENUES AND COSTS , NET:

(H) 
For Canadian GAAP purposes, cable installation revenues for both 
new connects and re-connects are deferred and amortized over the 
customer relationship period. For united states GAAP purposes, 
installation  revenues  are  immediately  recognized  in  income  to 
the  extent  of  direct  selling  costs,  with  any  excess  deferred  and 
amortized over the customer relationship period.

(I)  CONSOLIDATED STATEMENTS OF C ASH FLO wS:
(i)  Canadian  GAAP  permits  the  disclosure  of  a  subtotal  of  the 
amount  of  funds  provided  by  operations  before  changes  in 
non-cash operating working capital items in the consolidated 
statements of cash flows. united states GAAP does not permit 
this subtotal to be included.

(ii)  Canadian GAAP permits bank advances to be included in the 
determination of cash and cash equivalents in the consolidated 
statements of cash flows. united states GAAP requires that 
bank advances be reported as financing cash flows. As a result, 
under united states GAAP, the total increase in cash and cash 
equivalents  in  2009  in  the  amount  of  $402  million  reflected 
in the consolidated statements of cash flows would be $383 
million and cash used by financing activities would increase by 
$19 million. The total increase in cash and cash equivalents in 
2008 in the amount of $42 million reflected in the consolidated 
statements of cash flows would be nil and cash provided by 
financing activities would increase by $42 million.

(j)  OTHER DISCLOSURES :
united  states  GAAP  requires  the  Company  to  disclose  accrued 
liabilities,  which  is  not  required  under  Canadian  GAAP.  Accrued 
liabilities included in accounts payable and accrued liabilities as at 
December 31, 2009, were $1,843 million (2008 – $1,712 million). At 
December 31, 2009, accrued liabilities in respect of PP&E totalled 
$108 million (2008 – $130 million), accrued interest payable totalled 
$144 million (2008 – $142 million), accrued liabilities related to payroll 
totalled $337 million (2008 – $388 million), and CRTC commitments 
totalled $10 million (2008 – $64 million).

(k )  PENSIONS:
The following summarizes the additional disclosures required and 
different pension-related amounts recognized or disclosed in the 
Company’s accounts under united states GAAP:

2009

2008

Current service cost (employer portion)

Interest cost
Expected return on plan assets
settlement of pension obligations
Amortization:
  Transitional asset 
  Realized gains included in income 
  Net actuarial loss

Net periodic pension cost under united states GAAP

Accrued benefit asset under Canadian GAAP

One-time adjustment for change in measurement period
Net periodic pension cost difference
Accumulated other comprehensive loss under united states GAAP, on a pre-tax basis

$ 

$ 

$ 

16 $ 
41
(39)
30

(6)
2

4

48 $ 

134 $ 
(6)
3

(159)

Net amount recognized in the consolidated balance sheets under united states GAAP

$ 

(28) $ 

27
40
(43)
–

(10)
2

5

21

62
(6)
–

(101)

(45)

In addition to the amounts disclosed above, under united states GAAP, 
the net amount recognized in the consolidated balance sheets related 
to the Company’s supplemental unfunded pension benefits for certain 
executives was $32 million (2008 – $27 million). The total accumulated 
other  comprehensive  loss  associated  with  the  supplemental  plan 
amounts to $3 million (2008 – nil), on a pre-tax basis.

126  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(L)  RECENT U NITED S TATES ACCOUNTING PRONOUNCEMENTS :
In June 2009, the FAsB issued FAsB statement No. 165, subsequent 
Events.  This  statement  introduces  the  concept  of  financial 
statements being available to be issued. It requires the disclosure of 
the date through which an entity has evaluated subsequent events 
and whether that date represents the date the financial statements 
were issued or were available to be issued. The Company recognizes 
the effects of events or transactions that occur after the balance 
sheet date but before financial statements are available to be issued 
(“subsequent events”) if there is evidence that conditions related 
to the subsequent event existed at the date of the balance sheet, 
including the impact of such events on management’s estimates 
and  assumptions  used  in  preparing  the  financial  statements. 
Other significant subsequent events that are not recognized in the 
financial statements are disclosed in the notes to the consolidated 
financial  statements.  subsequent  events  have  been  evaluated 
through  February  17,  2010,  the  date  when  these  consolidated 
financial statements are available to be issued.

In  June  2009,  the  FAsB  issued  AsC  subtopic  105-10,  Generally 
Accepted Accounting Principles (formerly FAsB statement No. 168, 
The FAsB Accounting standards Codification and the Hierarchy of 
Generally Accepted Accounting Principles). The FAsB Accounting 

26. 

SUBSEqUENT E vENTS:

In  February  2010,  the  Tsx  accepted  a  notice  filed  by  the 
(A)  
Company  of  its  intention  to  renew  its  prior  NCIB  for  a  further 
one-year period. The Tsx notice provides that the Company may, 
during  the  twelve-month  period  commencing  February  22,  2010 
and ending February 21, 2011, purchase on the Tsx the lesser of  
43.6 million Class B Non-Voting shares, representing approximately 
9% of the issued and outstanding Class B Non-Voting shares, and 
that number of Class B Non-Voting shares that can be purchased 
under the NCIB for an aggregate purchase price of $1,500 million. 
The  actual  number  of  Class  B  Non-Voting  shares  purchased,  if 
any, and the timing of such purchases will be determined by the 
Company  considering  market  conditions,  share  prices,  its  cash 
position, and other factors. 

In February 2010, the Company’s Board of Directors adopted a 
(B) 
dividend policy which increases the annual dividend rate from $1.16 
to $1.28 per Class A Voting and Class B Non-Voting share effective 
immediately to be paid in quarterly amounts of $0.32 per share. 
such quarterly dividends are only payable as and when declared by 
the Board of Directors and there is no entitlement to any dividend 
prior thereto.

standards  Codification  (“Codification”)  became  the  source  of 
authoritative u.s. GAAP recognized by the FAsB to be applied by 
nongovernmental entities. On the effective date of this statement, 
the Codification superseded all then-existing non-sEC accounting 
and  reporting  standards.  All  other  non-grandfathered  non-sEC 
accounting literature not included in the Codification became non-
authoritative. The issuance of this statement and the Codification 
does  not  change  GAAP.  This  statement  was  effective  for  the 
Company september 15, 2009.

In september 2009, the FAsB issued Accounting standards update 
2009-13, Revenue Arrangements with Multiple Deliverables (Topic 
605), which addresses some aspects of the accounting by a vendor 
for  arrangements  under  which  it  will  perform  multiple  revenue- 
generating  activities.  This  new  standard  is  effective  for  the 
Company’s interim and annual consolidated financial statements 
commencing on January 1, 2011 with earlier adoption permitted as 
of the beginning of a fiscal year. The Company is assessing the impact 
of the new standard on its consolidated financial statements.

In addition, on February 16, 2010, the Board of Directors declared 
a  quarterly  dividend  totalling  $0.32  per  share  on  each  of  its 
outstanding Class B Non-voting shares and Class A Voting shares, 
such dividend to be paid on April 1, 2010, to shareholders of record 
on March 5, 2010, and is the first quarterly dividend to reflect the 
newly increased $1.28 per share annual dividend level.

(C)  On January 29, 2010, the Company announced that it has entered 
into an agreement to purchase 100% of the outstanding common 
shares  of  Blink  Communications  Inc.  (“Blink”),  a  wholly  owned 
subsidiary of Oakville Hydro Corporation, for cash consideration of 
$130 million. Blink is a data focused telecom provider that delivers 
next generation and leading edge service, through its end-to-end 
owned network, to small and medium sized businesses, including 
municipalities, universities, schools and hospitals, in the Oakville 
and Mississauga, Ontario areas.

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  127

 
Corporate Governance

Board Of Directors and Its Committees

Audit

Corporate
Governance

Nominating

Compensation

Executive

Finance

Pension

As of February 17, 2010

Alan D. Horn, CA

Peter C. Godsoe, OC

Ronald D. Besse

C. William D. Birchall

John H. Clappison, FCA

Thomas I. Hull

Philip B. Lind, CM

Isabelle Marcoux

Nadir H. Mohamed, FCA

The Hon. David R. Peterson, PC, QC

Edward S. Rogers

Loretta A. Rogers

Martha L. Rogers

Melinda M. Rogers

William T. Schleyer

John A. Tory, QC

J. Christopher C. Wansbrough

Colin D. Watson

CHAIR

MEMBER

“ Over the years the Canadian economy has benefited greatly from family-

founded and controlled companies that are able to take a longer-term view  
of investment horizons and general business management. At Rogers, we have  
successfully overlaid disciplined corporate governance processes that strike  
a healthy balance of being supportive of the business’ continued success,  
making common business sense, and benefiting all shareholders.”

Alan D. Horn
Chairman of the Board
Rogers Communications Inc.

128  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Rogers Communications’ Board of Directors is strongly committed 
to sound corporate governance and continuously reviews its  
governance practices and benchmarks them against acknowledged 
leaders and evolving legislation. We are a family-controlled  
company and take pride in our proactive and disciplined approach 
towards ensuring that Rogers’ governance structures and practices 
are deserving of the confidence of the public equity markets.

With the December 2008 passing of Company founder and CEO 
Ted Rogers, his voting control of RCI passed to a trust of which 
members of the Rogers family are beneficiaries. This trust holds 
voting control of RCI for the benefit of successive generations of 
the Rogers family.

As substantial stakeholders, the Rogers family is represented on 
our Board and brings a long-term commitment to oversight and 
value creation. At the same time, we benefit from having outside 
directors who are some of the most experienced business leaders  
in North America.

In the Board’s view its corporate governance model must be  
appropriate to the Company’s circumstances but it believes in the 
central role played by directors in the overall governance process. 
The Board believes that the Company’s governance system is  
effective and that there are appropriate structures and procedures 
in place to ensure its independence. 

The composition of our Board and structure of its various  
committees are outlined on the previous page. As well, we make 
detailed information of our governance structures and practices – 
including our complete statement of corporate governance practic-
es, our codes of conduct and ethics, full committee charters, and 
board member biographies – easily available in the corporate gov-
ernance section within the Investor Relations section of rogers.
com. Also in the corporate governance section of our website you 
will find a summary of the differences between the NYsE corpo-
rate governance rules applicable to u.s.-based companies and our  
governance practices as a non-u.s.-based issuer that is listed  
on the NYsE.

Committee also assists the Board in its oversight of the Company’s 
compliance with legal and regulatory requirements relating to 
financial reporting and assesses the systems of internal accounting 
and financial controls and the qualifications, independence and 
work of external auditors and internal auditors.

The Corporate Governance Committee assists and makes  
recommendations to the Board to ensure the Board of Directors 
has developed appropriate systems and procedures to enable the  
Board to exercise and discharge its responsibilities. To carry this 
out the Corporate Governance Committee assists the Board in 
developing, recommending and establishing corporate governance 
policies and practices and leads the Board in its periodic review of 
the performance of the Board and its committees.

The Nominating Committee assists and makes recommendations  
to the Board to ensure that the Board of Directors is properly  
constituted to meet its fiduciary obligations to shareholders  
and the Company. To carry this out, the Nominating Committee 
identifies prospective Director nominees for election by the  
shareholders and for appointment by the Board and also recom-
mends nominees for each committee of the Board including each 
committee’s Chair.

The Compensation Committee assists the Board in monitoring, 
reviewing and approving compensation and benefit policies  
and practices. The Committee is responsible for recommending  
senior management compensation and for succession planning 
with respect to senior executives.

The Executive Committee assists the Board in discharging its 
responsibilities in the intervals between meetings of the Board, 
including to act in such areas as specifically designated and  
authorized at a preceding meeting of the Board and to consider 
matters concerning the Company that may arise from time to time.

The Finance Committee reviews and reports to the Board on  
matters relating to the Company’s investment strategies and  
general debt and equity structure.

The Audit Committee reviews the Company’s accounting policies 
and practices, the integrity of the Company’s financial reporting  
processes and procedures and the financial statements and other 
relevant public disclosures to be provided to the public. The 

The Pension Committee supervises the administration of  
the Company’s pension plans and reviews the provisions and  
investment performance of the Company’s pension plans.

“ Rogers has long benefited from strong independent voices and directors in the 
boardroom and sound governance structures which ensure that their influence 
is real. The structure of our Board is very much intended to ensure that the 
Directors and management act in the interests of all Rogers’ shareholders –  
an approach that has helped ensure the continuance of strong independent 
family-founded Canadian companies.”

Peter C. Godsoe 
Lead Director 
Rogers Communications Inc. 

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  129

 
Directors and senior Corporate Officers  
of Rogers Communications Inc.

As of February 17, 2010

Directors

Alan D. Horn, CA
Chairman; President and  
Chief Executive Officer 
Rogers Telecommunications 
Limited 

Peter C. Godsoe, OC
Lead Director;
Company Director

Nadir H. Mohamed, FCA*
President and Chief  
Executive Officer
Rogers Communications

Ronald D. Besse
President, Besseco  
Holdings Inc.

Charles william David Birchall
Vice Chairman, Barrick Gold 
Corporation

john H. Clappison, FCA
Company Director

Thomas I. Hull
Chairman and  
Chief Executive Officer
The Hull Group of Companies

Philip B. Lind, CM*
Vice Chairman and Executive 
Vice President Regulatory
Rogers Communications 

Isabelle Marcoux
Vice Chair and Vice President
Corporate Development
Transcontinental Inc.

The Hon. David R. Peterson,  
PC, qC
senior Partner and Chairman
Cassels Brock & Blackwell LLP

Melinda M. Rogers*
senior Vice President,  
strategy and Development
Rogers Communications

Edward S. Rogers*
Deputy Chairman and 
Executive Vice President 
Emerging Business, Corporate 
Development
Rogers Communications

Loretta A. Rogers
Company Director

Martha L. Rogers
Dr. of Naturopathic Medicine

william T. Schleyer
Company Director

john A. Tory, qC
Director, The Woodbridge 
Company Limited

j. Christopher C. wansbrough
Chairman, Rogers 
Telecommunications Limited

Colin D. watson
Company Director

Left to right, seated: Isabelle Marcoux, Ronald D. Besse, Colin D. Watson, John H. Clappison
Left to right, standing: William T. schleyer, Thomas I. Hull, John A. Tory, Charles William David Birchall, Alan D. Horn, Peter C. Godsoe, David R. Peterson, 
Martha L. Rogers, J. Christopher C. Wansbrough, Loretta A. Rogers

* Management Directors are pictured on the following page

130  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

senior Corporate Officers

Nadir H. Mohamed, FCA
President and Chief  
Executive Officer
Rogers Communications

Robert w. Bruce
President Communications
Rogers Communications

Anthony P. viner
President and Chief Executive 
Officer, Rogers Media

william w. Linton, CA
Executive Vice President, 
Finance and Chief  
Financial Officer
Rogers Communications

Edward S. Rogers
Deputy Chairman and 
Executive Vice President 
Emerging Business, Corporate 
Development
Rogers Communications

Robert F. Berner
Executive Vice President 
Network and Chief Technology 
Officer
Rogers Communications

jerry D. Brace
Executive Vice President 
Information Technology and 
Chief Information Officer
Rogers Communications

Philip B. Lind, CM
Executive Vice President 
Regulatory and Vice Chairman
Rogers Communications 

Melinda M. Rogers
senior Vice President,  
strategy and Development
Rogers Communications

David P. Miller
senior Vice President, Legal 
and General Counsel, Rogers 
Communications

Terrie L. Tweddle
Vice President, Corporate 
Communications
Rogers Communications

kevin P. Pennington
senior Vice President Human 
Resources and Chief Human 
Resources Officer 
Rogers Communications

see rogers.com for an expanded 
listing and biographical 
information of Rogers’ corporate 
and operating company 
management teams.

Left to right, seated: Kevin P. Pennington, Robert F. Berner, Terrie L. Tweddle
Left to right, standing: David P. Miller, Melinda M. Rogers, Philip B. Lind, Anthony P. Viner, Edward s. Rogers, Robert W. Bruce, Nadir H. Mohamed, 
William W. Linton, Jerry D. Brace

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT  131

 
 
Corporate and shareholder Information

CORPOR ATE OFFICES
Rogers Communications Inc.
333 Bloor street East, 10th Floor
Toronto, Ontario M4W 1G9
416-935-7777 or www.rogers.com

CUSTOMER SERvICE AND   
PRODUC T INFORMATION
888-764-3771 or www.rogers.com

SHAREHOLDER SERvICES
If you are a shareholder and have inquiries 
regarding your account, wish to change 
your name or address, or have questions  
about lost stock certificates, share transfers 
or dividends, please contact our Transfer 
Agent and Registrar:

Computershare Investor services Inc.
100 university Ave., 9th Floor, North Tower
Toronto, Ontario M5J 2Y1
800-564-6253 or  
service@computershare.com

Multiple Mailings
If you receive duplicate shareholder mail-
ings from Rogers Communications, please 
contact Computershare at 800-564-6253 or 
service@computershare.com to consolidate 
your holdings.

STOCk E xCHANGE LISTINGS
Toronto Stock Exchange (TSx):
RCI.a – Class A Voting shares  
(CusIP # 775109101)
RCI.b – Class B Non-Voting shares  
(CusIP # 775109200)

New York Stock Exchange (NYSE):
RCI – Class B Non-Voting shares  
(CusIP # 775109200)

Equity Index Inclusions:
Dow Jones Telecom Titans 30 Index
FTsE Global Telecoms Index
s&P/Tsx Composite Index
s&P/Tsx 60 Index
s&P/Tsx Telecom services Index

DEBT SECURITIES
For details of the public debt securities 
of the Rogers companies, please refer to 
the Debt securities section under Investor 
Relations at rogers.com.

INDEPENDENT AUDITORS
KPMG LLP

INvESTOR REL ATIONS
Institutional investors, security analysts  
and others requiring additional financial 
information can visit the Investor Relations  
section of the rogers.com website  
or contact:

FORM 40 -F
Rogers files its annual report with the 
securities and Exchange Commission of 
the u.s. on Form 40-F. A copy is available 
on EDGAR at sec.gov and at the Investor 
Relations section of rogers.com.

Bruce M. Mann, CPA
Vice President, Investor Relations
416-935-3532 or 
bruce.mann@rci.rogers.com

Dan R. Coombes
Director, Investor Relations
416-935-3550 or  
dan.coombes@rci.rogers.com

Media inquiries: 416-935-7777

ON -LINE INFORMATION
Rogers is committed to open and full 
financial disclosure and best practices 
in corporate governance. We invite you 
to visit the Investor Relations section of 
rogers.com where you will find additional 
information about our business and 
growth opportunities including events and 
presentations, news releases, regulatory 
filings, governance practices, and our 
continuous disclosure materials including 
quarterly financial releases, Annual 
Information Forms and Management 
Information Circulars. Also, please take the 
opportunity to subscribe to our news by 
e-mail or Rss feeds to automatically receive 
Rogers’ news releases electronically.

COMMON STOCk PRICE AND   
DIvIDEND INFORMATION

2009 
First quarter 
Second quarter 
Third quarter 
Fourth q uarter 

2008 
First Quarter 
second Quarter 
Third Quarter 
Fourth Q uarter 

Dividends  
Closing Price RCI.b on TSx  Declared 
Per Share
$0.290 
$0.290 
$0.290 
$0.290

Low 
$25.84 
$26.74 
$28.49 
$27.57 

High 
$37.45 
$32.71 
$31.37 
$33.80 

Dividends  
Closing Price RCI.b on TSx  Declared 
Per Share
$0.250 
$0.250 
$0.250 
$0.250

High 
$44.46 
$46.06 
$40.65 
$36.74 

Low 
$33.26 
$39.14 
$33.62 
$29.07 

2010 Expected Dividend Dates
Record Date*: 
March 5, 2010 
May 14, 2010 
september 9, 2010 
November 18, 2010 

Payment Date*:
April 1, 2010
July 2, 2010
October 1, 2010
January 4, 2011

* Subject to Board approval

unless indicated otherwise, all dividends 
paid by Rogers Communications are  
designated as “eligible” dividends for the 
purposes of the Income Tax Act (Canada) 
and any similar provincial legislation.

ELEC TRONIC DELIvERY OF 
SHAREHOLDER MATERIALS
Registered shareholders can receive  
electronic notice of financial statements 
and proxy materials and utilize the Internet 
to submit proxies on-line by registering  
at rogers.com/electronicdelivery. This 
approach gets information to shareholders 
more quickly than conventional mail and 
helps Rogers protect the environment and 
reduce printing and postage costs.

CORPOR ATE PHIL ANTHROPY
For information relating to Rogers’  
various philanthropic endeavours, refer to 
the “About Rogers” section of rogers.com

vERSION FR AN ç AISE DU R APPORT
Pour obtenir la version française du rapport 
annuel de Rogers Communications, veuillez 
vous adresser au service des relations exté-
rieures en composant le 416-935-7777.

FORwARD - LOOk ING INFORMATION
This annual report includes forward-looking statements about the financial condition and prospects of Rogers Communications which involve significant risks and uncertainties 
that are detailed in the “Risks and uncertainties Affecting our Businesses” and “Caution Regarding Forward-Looking statements, Risks and Assumptions” sections of the MD&A 
contained herein which should be read in full in conjunction with any other parts of this annual report.

This report is printed on FsC certified paper. The fibre used in the  
manufacture of the stock, comes from well managed forests, controlled 
sources and recycled wood or fiber. This annual report is recyclable.

7 trees 
preserved 
for the 
future 

11,729 liters of 
wastewater 
flow saved

155 kg. of  
solid waste  
not generated

306 kg. net 
greenhouse 
gases prevented 

5,166,558 BTus 
energy not 
consumed

132  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT
132  ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

© 2010 Rogers Communications Inc. 
Other registered trademarks that 
appear are the property of the  
respective owners. 

Design: Interbrand

Printed in Canada

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rogers Communications Inc. at a glance

ROGERS COMMUNICATIONS

Rogers Communications (TSX: RCI; NYSE: RCI) is a diversifi ed 
Canadian communications and media company. As discussed in 
the following pages, Rogers Communications is engaged in three
primary lines of business through its wholly owned subsidiaries 
Rogers Wireless, Rogers Cable and Rogers Media.  

Rogers Communications

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$11.7 billion

10.1

11.3

11.7

3.7

4.1

4.4

Wireless

Cable

Media

2007

2008

2009

20000077
2007

200000888
2008

2009

WIRELESS

Rogers Wireless provides wireless voice and data communications 
services across Canada to 8.5 million customers under both the 
Rogers Wireless and Fido brands. Rogers Wireless is Canada’s largest 
wireless provider and the only national carrier operating on both 
the global standard GSM and highly advanced 3G HSPA+ technology 
platforms. Rogers Wireless is Canada’s leader in innovative 
wireless voice and data services, and provides customers with the 
best and latest wireless devices and applications. In addition to 
providing seamless wireless roaming across the U.S. and more
than 200 countries internationally, Rogers Wireless also provides 
wireless broadband services across Canada utilizing its 2.5 GHz 
fi xed wireless spectrum. 

CABLE

Rogers Cable is a leading Canadian cable services provider, whose 
territory covers approximately 3.5 million homes in Ontario, 
New Brunswick and Newfoundland and Labrador with 63% basic 
penetration of its homes passed. Its advanced digital two-way 
hybrid fi bre-coax network provides the leading selection of 
on-demand and high-defi nition television programming including 
an extensive line-up of sports and multicultural programming. 
Rogers Cable pioneered high-speed Internet access and now 71% 
of its television customers subscribe to its high-speed Internet 
service, while Rogers Cable boasts 1.2 million residential and 
business telephony subscribers. Rogers Cable also operates a retail 
distribution chain which offers Rogers branded wireless, cable and 
home entertainment  products and services. 

MEDIA

Rogers Media is Canada’s premier combination of category-leading 
radio and television broadcasting, publishing, sports entertainment
and on-line properties. Its Radio group operates 54 radio stations 
across Canada, while its Television properties include the fi ve-
station Citytv network; its fi ve multicultural OMNI television 
stations; Rogers Sportsnet, a specialty sports television service 
licenced to provide regional sports programming across Canada; 
and The Shopping Channel, Canada’s only nationally televised 
shopping service. Media’s Publishing group produces 70 well-known 
consumer magazines and trade and professional publications in 
Canada. Media’s Sports Entertainment assets include the Toronto 
Blue Jays Baseball Club and Rogers Centre, Canada’s largest sports 
and entertainment facility. 

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$6.7 billion

5.5

6.3

6.7

2.6

2.8

3.0

2007

2008

2009

2007

2008

2009

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$3.9 billion

3.6

3.8

3.9

1.0

1.2

1.3

2007

2008

2009

2007

2008

2009

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y20 09 REVENUE:
$1.4 billion

1.32

1.50

1.40

0.18

0.14

0.12

2007

2008

2009

2007

2008

2009

Wireless

55%

Cable

33%

Media

12%

Postpaid Voice

70%

Wireless Data

20%

Prepaid Voice

Equipment sales

4%

6%

Core Cable

45%

High-Speed Internet

20%

Home Phone

13%

Business Solutions

12%

Retail

10%

Core Media

86%

Sports Entertainment

14%

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

“The best is yet to come.”

Ted Rogers 1933-2008

Defi ning
Next

ROGERS COMMUNICATIONS INC. 2009 ANNUAL REPORT

Defi ning 
Next

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ROGERS.COM

ROGERS COMMUNIC ATIONS INC . AT A GL ANCE

Rogers Communications Inc. is a diversified Canadian communications and media company 
engaged in three primary lines of business. Rogers Wireless is Canada’s largest wireless voice 
and data communications services provider and the country’s only national carrier operating 
on both the world standard GSM and HSPA technology platforms. Rogers Cable is a leading 
Canadian cable services provider, offering cable television, high-speed Internet access, and 
telephony products for residential and business customers, and operating a retail distribution 
chain which offers Rogers branded wireless and home entertainment services. Rogers Media 
is Canada’s premier group of category-leading broadcast, specialty, print and on-line media 
assets with businesses in radio and television broadcasting, televised shopping, magazine 
and trade journal publication, and sports entertainment.

Delivering Results In 2009

Free Cash Flow
Growth

Dividend 
Increases

Share 
Buybacks

Strong Single-Digit 
Revenue Growth

What We Said: Deliver 
approximately 16% growth in 
consolidated free cash flow. 

What We Did: Generated a 29% 
increase in free cash flow growth.

What We Said: Increase cash 
returns to shareholders consistently 
over time.

What We Said: Repurchase up to 
$300 million of Rogers shares on 
open market.

What We Did: Increased annual 
dividend per share 16% from $1.00 
to $1.16 in 2009.

What We Did: Increased share 
buyback program repurchasing 
43.8 million Rogers shares for 
$1.35 billion.

What We Said: Leverage 
networks, channels and brand 
to deliver strong single-digit 
revenue growth. 

What We Did: Drove 7% top-line 
growth in core Wireless Network 
and Cable Operations businesses.

Expand Adjusted 
Operating Profit Margins

Fast and Reliable 
Networks

Grow Wireless Data 
Revenue

Gain Higher Value 
Wireless Subscribers

What We Said: Implement cost 
containment initiatives to capture 
efficiencies. 

What We Did: Delivered 160 basis 
points of consolidated adjusted 
operating profit margin expansion 
despite economic and competitive 
pressures.

What We Said: Maintain Rogers’ 
leadership in network technology 
and innovation.

What We Said: Strong double-digit 
wireless data growth to support 
continued ARPU leadership.

What We Did: Launched North 
America’s first HSPA+ 21 Mbps 
wireless network and deployed 
leading-edge DOCSIS 3 50 Mbps 
high-speed Internet service.

What We Did: 44% wireless data 
revenue growth with data as a 
percent of network revenue 
expanding to 22% from 16% 
in 2008.

What We Said: Continued rapid 
growth in smartphone subscriber 
base to drive wireless data revenue 
and ARPU. 

What We Did: Activated nearly 
1.5 million smartphone customers 
bringing smartphone penetration 
to 31% of postpaid subscriber base.

Table Of Contents

1  Letter to Shareholders    4  Defi ning Next    14  Why Invest in Rogers    15  2009 Financial and Operating Highlights    16  2009 Financial Highlights    
18  Management’s Discussion and Analysis    82  Management’s Responsibility for Financial Reporting    82  Auditors’ Report to the Shareholders    
83  Consolidated Statements of Income    84  Consolidated Balance Sheets    85  Consolidated Statements of Shareholders’ Equity    
86  Consolidated Statement of Comprehensive Income    87  Consolidated Statements of Cash Flows    88  Notes to Consolidated Financial Statements    
128  Corporate Governance    130  Directors and Senior Corporate Offi cers    132  Corporate and Shareholder Information