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Rogers Communications

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FY2010 Annual Report · Rogers Communications
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Seamless Connections

Rogers Communications Inc. 
2010 Annual Report

ROGERS COMMUNIC ATIONS INC . AT A GL ANCE

Rogers Communications Inc. is a diversified Canadian communications and media company 
engaged in three primary lines of business. Rogers Wireless is Canada’s largest wireless voice  
and data communications services provider and the country’s only national carrier operating  
on both the world standard GSM and HSPA+ technology platforms. Rogers Cable is the second 
largest Canadian cable services provider, offering cable television, high-speed Internet access,  
and telephony products for residential and business customers, and a retail distribution chain 
which offers Rogers branded wireless and home entertainment services. Rogers Media is 
Canada’s premier group of category-leading broadcast, specialty, print and on-line media  
assets with businesses in radio and television broadcasting, televised shopping, magazine  
and trade journal publication and sports entertainment.

Delivering Results In 2010

Pre-tax Free Cash  
Flow Growth

Dividend  
Increases

Share  
Buybacks

Top-line  
Growth

What We Said: Deliver  
approximately 5% growth in  
consolidated free cash flow. 

What We Did: Generated a  
14% year-over-year increase in  
pre-tax free cash flow growth  
in 2010.

What We Said: Increase cash 
returns to shareholders consistently 
over time.

What We Did: Increased annualized 
dividend per share 10% from $1.16 
to $1.28 in 2010.

What We Said: Return  
additional cash to shareholders  
by repurchasing Rogers shares  
on open market.

What We Did: Repurchased  
37.1 million Rogers Class B shares  
for $1.3 billion.

What We Said: Leverage  
networks, channels and brands  
to deliver continued revenue 
growth. 

What We Did: Delivered 4%  
consolidated top-line growth 
with 6% growth in adjusted 
operating profit.

Capture Operating 
Leverage

Fast and Reliable 
Networks

Grow Wireless Data 
Revenue

Gain Higher Value 
Wireless Subscribers

What We Said: Implement cost 
containment initiatives to capture 
efficiencies. 

What We Did: Delivered 80 basis 
points of consolidated adjusted 
operating profit margin expansion 
despite economic and competitive 
pressures.

What We Said: Maintain Rogers’ 
leadership in network technology 
and innovation.

What We Did: Completed  
deployment of HSPA+ 21 Mbps  
wireless network nationally and 
DOCSIS-3 50 Mbps Internet service 
across entire cable territory.

What We Said: Strong double-digit 
wireless data growth to support 
continued ARPU leadership.

What We Did: 34% wireless data 
revenue growth with data as a  
percent of network revenue 
expanding to 28% from 22%  
in 2009.

What We Said: Continued rapid 
growth in smartphone subscriber 
base to drive wireless data revenue 
and ARPU. 

What We Did: Activated nearly  
1.9 million smartphones helping  
bring smartphone penetration to 
41% of postpaid subscriber base.

Table of Contents

  1  Letter to Shareholders

  4  Seamless Connections

  14  Why Invest in Rogers

  15  2010 Financial and Operating Highlights

  16  2010 Financial Highlights

  18  Management’s Discussion and Analysis

  80   Management’s Responsibility for  

Financial Reporting

  83   Consolidated Statement of  
Comprehensive Income

  80   Independent Auditors’ Report of Registered 

  84   Consolidated Statements of Cash Flows

Public Accounting Firm

  81  Consolidated Statements of Income

  82  Consolidated Balance Sheets

  83   Consolidated Statements of  

Shareholders’ Equity

  85  Notes to Consolidated Financial Statements

 120  Corporate Governance

 122  Directors and Senior Corporate Officers    

 124  Corporate and Shareholder Information

 
Rogers Communications Inc. at a glance

ROGERS COMMUNICATIONS

Rogers Communications (TSX: RCI; NYSE: RCI) is a diversified 
Canadian communications and media company. As discussed in  
the following pages, Rogers Communications is engaged in three 
primary lines of business through its three operating segments 
Rogers Wireless, Rogers Cable and Rogers Media.  

Rogers Communications

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y2010 REVENUE:
$12.2 billion

11.3

11.3

11.7

11.7

12.2

12.2

4.1

4.1

4.4

4.4

4.7

4.7

Wireless

Cable

Media

2008

2008

2009

2009

2010

2010

2008

2008

2009

2009

2010

2010

WIRELESS

Rogers Wireless provides wireless voice and data communications 
services across Canada to approximately 9 million customers under 
the Rogers Wireless, Fido and chatr brands. Rogers Wireless is 
Canada’s largest wireless provider and the only national carrier 
operating on both the global standard GSM and highly advanced  
3G HSPA+ technology platforms. Rogers Wireless is Canada’s leader  
in innovative wireless voice and data services, and provides customers 
with the best and latest wireless devices and applications. In addition 
to providing seamless wireless roaming across the U.S. and 
approximately 200 countries internationally, Rogers Wireless also 
provides wireless broadband services across Canada utilizing its  
2.5 GHz fixed wireless spectrum. 

CABLE

Rogers Cable is a leading Canadian cable services provider,  
whose territory covers approximately 3.5 million homes in Ontario,  
New Brunswick and Newfoundland and Labrador with 62% basic 
penetration of its homes passed. Its advanced digital two-way 
hybrid fibre-coax network provides the leading selection of  
on-demand and high-definition television programming including 
an extensive line-up of sports and multicultural programming.  
Rogers Cable pioneered high-speed Internet access and now 73%  
of its television customers subscribe to its high-speed Internet 
service, while Rogers Cable boasts approximately 1.2 million 
residential and business telephony lines. Rogers Cable also includes  
a retail distribution chain which offers Rogers branded wireless, 
cable and home entertainment products and services. 

MEDIA

Rogers Media is Canada’s premier combination of category-leading 
radio and television broadcasting, publishing, sports entertainment 
and on-line properties. Its Radio group operates 55 radio stations 
across Canada, while its Television properties include the five- 
station Citytv network; its five multicultural OMNI television  
stations; Rogers Sportsnet and Sportsnet ONE specialty sports 
television services licenced to provide sports programming across 
Canada; and The Shopping Channel, Canada’s only nationally 
televised shopping service. Media’s Publishing group produces  
55 well-known consumer magazines and trade and professional 
publications in Canada. Media’s Sports Entertainment assets include 
the Toronto Blue Jays Baseball Club and Rogers Centre, Canada’s 
largest sports and entertainment facility. 

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y2010 REVENUE:
$7.0 billion

6.3

6.3

6.7

6.7

7.0

7.0

2.8

2.8

3.0

3.0

3.2

3.2

2008

2008

2009

2009

2010

2010

2008

2008

2009

2009

2010

2010

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y2010 REVENUE:
$4.1 billion

3.8

3.8

3.9

3.9

4.1

4.1

1.2

1.2

1.3

1.3

1.4

1.4

2008

2008

2009

2009

2010

2010

2008

2008

2009

2009

2010

2010

REVENUE
($ in billions)

ADJUSTED OPER ATING PROFIT
($ in billions)

F Y2010 REVENUE:
$1.5 billion

1.50

1.50

1.40

1.40

1.50

1.50

0.14

0.14

0.12

0.12

0.15

0.15

2008

2008

2009

2009

2010

2010

2008

2008

2009

2009

2010

2010

Wireless

56%

Cable

32%

Media

12%

Postpaid Voice

65%

Wireless Data

26%

Prepaid Voice

Equipment Sales

3%

6%

Television

45%

High-Speed Internet

21%

Home Phone

12%

Business Solutions

14%

Retail

8%

Core Media

88%

Sports Entertainment

12%

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

Seamless 
Connections

Fellow Shareholders,

I’m pleased to report that despite an intensely competitive 
environment that moderated our growth, we met or exceeded 
our key financial commitments in 2010 and delivered against 
our strategic priorities.   

We grew revenue and adjusted operating profit at a healthy 
rate and we held operating and capital expenditures in solid 
check. This operating discipline allowed us to deliver double 
digit growth in free cash flow per share and return significant 
amounts of cash to shareholders through a combination of 
dividends and share buybacks.  

In fact I believe we returned more cash as a percentage 
of equity market capitalization to shareholders than any 
other telecom or cable company in North America. At the 
same time, we maintained a solid investment grade balance 
sheet with approximately $2.4 billion of available liquidity. 
And we continued to invest in customer retention, network 
enhancement and product development initiatives.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   1

LET TER T O ShAREhOLdERS

We delivered respectable results in a year marked by a new 
competitive reality and a sluggish recovery from the economic 
recession. In particular, we maintained our relentless focus on 
driving wireless data growth and smartphone penetration where 
we have proven success in attracting and retaining higher value 
customers who generate greater average revenue and churn less. 
At the same time, the competitive environment reflects multiple 
new wireless entrants who have now launched service, our two 
primary wireless competitors fully transitioned to HSPA networks 
gaining access to an expanded array of wireless devices, and the 
launch of IPTV video services by the primary incumbent telco in  
our cable territory.  

There’s no question that 2011 will be both dynamic and  
challenging, and as a company we remain focused on our game 
plan – perfecting and evolving our core business, investing in next 
generation platforms and building new revenue streams to  
drive long-term growth.

Evolving our Core Business  
Last year I wrote about the transformation underway in 
communications and media.  

Today, our customers are using smartphones as TVs, laptops as 
telephones, TVs as time shifted entertainment and gaming stations, 
and cell phones as boarding passes. And as a company we continued 
to create the seamless connections whenever, wherever and 
however Canadians choose to communicate and consume content -- 
a key focus for Rogers and a key theme of the pages that follow  
in this annual report. 

We are resolute in our focus on continuing to strengthen our core 
business in the areas of service, network and cost management.

Enhancing the Customer Experience -- Continually enhancing our 
customers’ experience and making it easier to do business with us  
is a key area of focus. We know that more of our revenue growth  
will come from existing customers than from new customers as we  
go forward, and we will continually develop newer, better, and  
faster ways to deliver what customers want.

We delivered a number of initiatives in 2010 to strengthen the 
customer experience. We launched a successful handset protection 
guarantee program that enables eligible customers to quickly 
and inexpensively replace lost or broken wireless devices. We also 
deployed an award-winning new sales and service channel for our 
small and medium-sized business segment called Live Agent, where 
customers can bypass voice response systems to directly connect  
with a knowledgeable agent. While 2010 was not without its 
customer service challenges, overall we met or exceeded our  
targeted service metrics.  

For a growing segment of value-oriented urban consumers, we 
launched a set of no-frills unlimited wireless talk and text services 
under a new wireless brand called “chatr”. We brought the 
Rogers on-demand TV experience to the Internet with the Rogers 
On-Demand Online broadband video product which enables “TV 
Everywhere” functionality for our customers. And we used the 

2010 FIFA World Cup to bring a unique cross-platform experience to 
Canadians by enabling them to enjoy the matches on-demand across 
their TV, Internet and wireless devices.

Industry-leading Networks -- Our advanced wireless and broadband 
networks are some of the best in the world and we deliver fast, 
reliable and proven network experiences. In 2010 we continued 
to push the envelope by increasing the speed of our national 3.5G 
HSPA wireless network, and today provide wireless speeds of up  
to 21Mbps to approximately 90 percent of Canada’s population.  
We also cost effectively expanded our wireless broadband footprint 
in rural parts of the country by crafting additional HSPA network 
sharing arrangements.  

We expanded the switched digital video and on-demand capabilities 
of our cable network enabling industry-leading selections of HDTV 
and on-demand content. And we completed the deployment of 
DOCSIS 3.0 technology across 100% of our cable system enabling 
significant increases in our broadband Internet service speeds. 

Competitive Cost Structure -- As our business matures and 
competition intensifies, revenue growth will continue to slow and 
margins will be challenged. This means our focus will continue to 
evolve from subscriber growth towards cash flow growth, and 
managing costs and operating efficiently will become increasingly 
important. In 2010 we made solid progress in controlling costs, 
essentially holding our operating costs flat to 2009 levels excluding 
costs associated with wireless equipment sales. This in turn enabled 
us to invest significantly in our customers, our networks and our 
products while returning significant amounts of cash to shareholders.

Investing in Next Generation Platforms  
While we continue to evolve our core business, we also remain 
focused on investing in the next generation of technology platforms 
to ensure we remain Canada’s innovation leader.

I believe we have the assets and the proven track record to embrace 
and lead the technology transformation underway. Broadband 
and wireless continue to converge onto increasingly integrated 
IP platforms, and content and distribution are becoming more 
and more intertwined. This is setting the stage for more and 
more ways of interacting, engaging and consuming information, 
communications and entertainment – any content, on any device, any 
where, any time – and this will enable future growth opportunities 
for Rogers and exciting new experiences for our customers.  

To leverage these possibilities, we are increasingly developing 
cross-platform capabilities. And we’re investing in new platforms 
that evolve our wireless and cable networks to enable the next 
generation of capabilities and services. 

We began trials late in 2010 of a true 4G wireless technology called 
LTE, which promises even faster broadband data speeds delivered 
with greater efficiency. The trial results to date, combined with 
positive progress being realized by other wireless carriers, have 
reaffirmed our view that LTE is the next generation technology to 
which GSM based carriers such as Rogers will evolve. In 2011, we will 
begin making the necessary investments and laying the foundation 
for a multi-year deployment of LTE in Canada.  

” I’m pleased to report that despite  

an intensely competitive environment 
that moderated our growth, we 
met or exceeded our key financial 
commitments in 2010 and delivered 
against our strategic priorities.”

The recent completion of our DOCSIS 3.0 deployment will in turn 
enable the future evolution of cable television services from one 
based on linear broadcast technology to a fully IP-based product 
with exciting new capabilities and flexibility. This will be a multi-
year evolution, but we believe the path is quickly becoming clearer 
and intend to begin making investments to start the transition  
later in 2011.

Building New Revenue Streams  
To help drive future growth, we continued to advance our plans in 
the areas of wireless data, machine-to-machine, digital media,  
home monitoring and the business telecom segment.

To help us serve a larger number of business customers in the small 
and medium-sized enterprise segment with on-net services, we 
acquired two large fibre optic data networks previously owned by 
electrical utility providers within and adjacent to our cable networks.  
The acquisitions of Atria Networks and Blink Communications bring 
fibre connections to thousands of additional commercial buildings, 
existing customer bases and experienced employees. 

At Rogers Media, to further reinforce our successful sports media 
presence, we secured 10-year programming deals with Alberta’s two 
NHL teams -- the Edmonton Oilers and Calgary Flames -- and the 
Rogers Arena naming rights for the Vancouver facility that is home 
to the NHL Canucks. We then leveraged our very successful Sportsnet 
television franchise with the launch of a new national sports 
network called Sportsnet ONE that features extensive live-event 
programming, including professional hockey, basketball, soccer, 
baseball and tennis.

Delivering Results in 2011  
In February 2011 we announced an increase to our annual dividend 
of 11 percent and a share buy-back program for 2011 of up to  
$1.5 billion. These two announcements reflect our continued  
success in generating free cash flow and our continued confidence  
in the strength of the company. 

Our 2011 plan strikes a healthy balance between continued subscriber 
and financial growth, and the continued return of significant 
amounts of free cash flow to shareholders. It reflects a disciplined 
management approach to a complex and intensified competitive 
environment. It reflects a focus on our networks, systems and service 
delivery platforms to enable more seamless connections for our 
customers. And it reflects prudent investments to reinforce our 
competitive advantage and drive new streams of revenue.

Importantly, we’ll also invest in our brand and our reputation.  
The environment around us has shifted and become more complex, 
and we’re adapting to this changing environment with programs, 
policies and investments that reflect the diverse needs of our 
stakeholders.  We will continually reinforce the Rogers brand – a 
proven, valuable franchise that resonates strongly with Canadians 
from coast-to-coast. It’s a brand that has long stood for innovation 
and choice. Our decisions and actions will continue to reinforce 
those hallmarks, whether it’s about being first with technology, 
responding to changing markets, or being responsive to our 
customers changing needs.

I am pleased with the progress of our business in 2010 and in 
particular would like to thank our employees for their incredible 
hard work and dedication. We are steadfastly focused on execution, 
are enthusiastically pursuing the many opportunities in front of us, 
and are up for the challenges that we know will continue in 2011.

Thank you for your continued investment and support,

Nadir Mohamed
President and Chief Executive Officer
Rogers Communications Inc.

2   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT    3

 
 
Any screen

WATCh TV ON yOUR LAPTOP

GET CALLER Id ON yOUR TV

TRANSACT WITh yOUR CELL PhONE

RECEIVE VOICE MAIL by E-MAIL

PROGRAM yOUR PVR FROM yOUR TAbLET

TExT MESSAGES TO yOUR hOME PhONE

MAkE VIdEO CALLS ON yOUR SMARTPhONE

USE ONE CONTACT LIST ACROSS MULTIPLE dEVICES

Rogers was one of the first carriers in  
the world to offer the communications 
‘quadruple play’ of wireless, television, 
Internet and telephony services – all over 
its own networks. Few have more 
experience or success in enabling 
subscribers to seamlessly shift their 
experience across screens.  

Rogers subscribers aren’t tied to a specific 
screen for each service. Our customers can 
watch our digital cable TV content, à la carte 
movies and much more on their computer  
or tablet with Rogers On-Demand Online, 
whether at home or on the go. Never out of 
touch, they are able to program their PVR with 
their smartphone, listen to their voice mail on 

their laptop or tablet, screen their phone  
calls on their TV and even receive talking text 
messages on their home phone. And they can 
easily keep track of it all through a single data 
service plan. 

The future is here today for Rogers customers 
who seamlessly experience iconic events like 
FIFA World Cup soccer and the Winter Olympics 
at home, at work and on the move, enjoying 
the same content across their TV, PC, tablet 
and smartphone screens.

Productivity also thrives as commerce shifts 
across screens. With Rogers, today’s 
professionals will access their applications, 
contacts and calendars in real-time on their 

smartphone. They’ll enjoy the convenience of  
a common voice mail box for their office and 
wireless phones. They’ll collaborate with 
colleagues through virtual white boarding 
sessions on their tablet. They’ll video 
conference with their customers. And they’ll 
pay for lunch with their cell phone. 

Whether with their mobile phone, television, 
computer, tablet or home phone, Canadians  
can enjoy seamless connections to rich 
communications, information and entertainment 
experiences across devices and screens,  
thanks to Rogers.

4   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT    5

Any time

WATCh MOVIES ON dEMANd

NETWORk ThROUGh TExT, ChAT ANd INSTANT MESSAGING

kNOW yOUR ChILd’S GPS LOCATION

ShARE FILES ANd APPLICATIONS

PAUSE, REWINd ANd PROGRAM yOUR TV

COLLAbORATE ON CLIENT PROjECTS

WORk ACROSS TIME zONES

AUTOMATE MAChINE-TO-MAChINE COMMUNICATIONS

Rogers provides exceptional convenience 
and flexibility by enabling Canadians to 
‘time shift’ how they access the broad 
array of communications, information and 
entertainment experiences we provide.  
For some customers, having anytime access 
to the people, content and things that 
matter to them is a necessity. For others, 
it’s simply about the convenience and 
simplicity of being able to live life the  
way they choose.

When it comes to entertainment, Rogers’  
digital cable TV offers the most in on-demand 
programming and the widest selection of  
PVRs in Canada. With thousands of hours of 
on-demand entertainment and the ability to 
easily record, pause, forward and rewind live 
content, our customers watch what they want 
when they want it. Rogers On-Demand Online 
then takes the digital TV experience, expands it 
and transports it to their PC or smartphone. For 
the customer, it’s all about making the most of 
their time by scheduling entertainment around 
their busy lives, not the other way around.

In today’s fast-paced, knowledge-based world 
of business, the ability to communicate and 
access information any time is a competitive 
advantage. Rogers helps make sure business 
people are accessible to their customers and 
colleagues, and always have access to their files 
and business tools. We help them control how 
and when they are reached, so important calls 
and messages can be directed to them at 
different times or places. Whether it’s catching 
up late at night or conducting a web conference 
with a client nine time zones away, Rogers helps 
make sure that time doesn’t get in the way.

6   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT    7

Any content

NEWS, SPORTS ANd LOCAL

MUSIC ANd POdCASTS

SOCIAL MEdIA ANd NETWORkING

WORLd WIdE WEb

MOVIES, VIdEO ANd PhOTOS

CALENdAR ANd CONTACTS

ebOOkS ANd MAGAzINES

bANkING ANd PAyMENTS

Consumers today want access to a broader 
selection of the content they enjoy and the 
ability to view it on whatever screen is in 
front of them. They want to easily access 
the same personalized experiences in the 
home, at work or on the go. And they want 
to easily share their pictures, videos, music 
and documents with friends, colleagues 
and family. 

Rogers has its roots in the media business,  
and today we’re proud to be able to bring  
the best in entertainment and information 
to our customers – TV, movies, sports, news, 
episodic, multicultural, high-definition, 
shopping, social networking and Internet 
content. It’s all  complemented by the more 
than 15,000 hours of local programming 
produced each year by our 34 Rogers TV  
cable stations.  

Our diverse array of content is reinforced by 
Rogers Media’s own collection of category-
leading Canadian broadcast, specialty, 
publishing, sports and on-line properties.  

These include 55 radio stations; the five-station 
Citytv network and five multicultural OMNI 
television stations. Our portfolio also includes 
the Rogers Sportsnet specialty sports television 
services; The Shopping Channel, the country’s 
only nationally televised and on-line shopping 
service; and a collection of 55 well-known 
consumer magazines and trade publications. 
And in addition to Rogers’ significant sports 
content rights, we own the Toronto Blue Jays 
Baseball Club and the Rogers Centre, Canada’s 
largest sports and entertainment facility.

8   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT    9

Any place

WATCh TV ON ThE TRAIN

WORk FROM A VIRTUAL OFFICE

ACCESS FILES ANd APPLICATIONS REMOTELy

SIMPLIFy WITh ONE NUMbER ANd ONE VOICE MAIL bOx

jOIN A REMOTE TELEPRESENCE MEETING

MONITOR yOUR hOME OVER ThE INTERNET

PROGRAM yOUR PVR REMOTELy

PAy bILLS FROM ThE GOLF COURSE

Rogers knows that no matter where 
customers are, being in touch with friends, 
family and colleagues makes their lives 
more connected. And being connected  
to the information and entertainment  
that matters most makes life easier and 
more enjoyable.

Rogers makes ‘place-shifting’ a reality.  
Today Canadians can connect to their 
communications, information and 
entertainment almost anywhere they want  
to be, easily and seamlessly. We’re enabling  
a shift to where watching TV on the train, 
conducting a virtual white boarding session 
from the beach, disarming a home monitoring 
system from a smartphone, or answering  

a home phone from 5,000 miles away are 
becoming everyday activities.

Customers are no longer restricted to their 
couch to watch their favourite shows. They 
don’t have to pick up the phone to check their 
voice mail. They don’t need to be in town to 
catch their local news. They don’t have to be  
in your house to monitor your home in real 
time. They don’t have to be at their PC to 
access their e-mail. And they don’t have to  
be at the phone to get their calls.  

And we make sure that the office is where the 
employee is. Connected around town or around 
the world, with complete access to customers, 
colleagues, files and corporate applications, 
they’re as productive on the road as they are  
in the office.

Rogers makes it easier for customers to  
access the same personalized information, 
communications and entertainment experiences 
at work, at home and away, travelling to any of 
approximately 200 countries around the world.

Businesses no longer need to work in traditional 
offices because Rogers helps them to quickly 
set up virtual workspaces for employees across 
the country, in branch offices or at home.  

10   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   11

In a caring, sustainable manner

ENVIRONMENTAL STEWARdShIP

RESPONSIbLE SOURCING

WIRELESS dEVICE RECyCLING

SUPPLIER COdE OF CONdUCT

LOCAL ShELTERS ANd FOOd bANkS

COMMUNITy TELEVISION

SAFE ANd ACTIVE ChILdREN

ARTS ANd ENTERTAINMENT

12   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

Rogers supports a broad array of 
community and sustainability initiatives, 
and is an Imagine Canada Caring Company, 
committing at least 1% of net earnings 
before taxes annually to charities and 
non-profit organizations through cash and 
in-kind donations. As one of Canada’s largest 
employers, caring for and giving back to our 
communities is vital. We support programs 
that are dedicated to keeping children and 
families nourished, safe and active – kids’ 
sports, the recovery of lost children, local 
food banks and community safety.

We also sponsor a range of community events 
in support of organizations such as the Toronto 
Hospital for Sick Children, Easter Seals and many 
more. Our 34 Rogers TV cable stations produce 
thousands of hours of local programming 
involving over 29,000 community groups, 
donating coverage of local charitable events as 
well as advertising resources. And we sponsor 
a variety of arts and culture initiatives which 
highlight Canada’s artistic talent through our 
support of museums, galleries, film festivals and 
literary awards.

As a particularly large purchaser of electronics 
and paper, we pay special attention to minimizing 

potential environmental issues. In the 
procurement supply chain, Rogers continually 
works with its partners through its agreements, 
relationships and code of conduct to assure 
adherence to and enhancement of sound 
sourcing, production and recycling standards.

Our objective is simple yet crucial – to ensure 
responsible, efficient use of natural resources, 
while at the same time, reducing environmental 
impacts and ensuring regulatory compliance 
wherever we and our partners operate. We also 
measure our own carbon footprint and undertake 
initiatives to reduce our greenhouse emissions 
where possible.

For more information, please visit the Corporate and Social Responsibility section of rogers.com

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   13

Why invest in Rogers

Rogers Communications, through its three operating segments, has excellent positions in growing markets, 
powerful brands, proven management, a long record of driving growth and shareholder value, and the  
financial strength to continue its growth well into the future.

2010 Financial and Operating Highlights

The following represents a sampling of Rogers Communications Inc.’s 2010 performance highlights. 

LEAdER IN  
CANAdIAN  
COMMUNICATIONS  
INdUSTRy

Canada’s largest wireless carrier  
and a leading cable television  
provider, offering a ‘quadruple  
play’ of wireless, television,  
Internet and telephony services  
to consumers and businesses. 

MUST-hAVE 
PROdUCTS ANd 
SERVICES

A leading provider of 
communications and  
entertainment products and  
services that are increasingly 
becoming necessities in  
today’s world.

CONTINUEd TOP-LINE  
GROWTh

OPERATING LEVERAGE

FREE CASh FLOW GROWTh

Delivered 4% consolidated revenue 
growth with contributions from each  
of our three operating segments

Expanded adjusted operating profit 
margins 80 basis points despite  
economic and competitive pressures

Consolidated pre-tax free cash flow 
increased by 14% to $2.1 billion 

CATEGORy  
LEAdING  
MEdIA ASSETS

Unique and complementary 
collection of leading broadcast  
radio and television, specialty  
TV, magazine and sports 
entertainment assets. 

SUPERIOR  
ASSET MIx

Majority of revenue and cash flow 
is generated from wireless and 
broadband services, the healthiest 
and fastest growing segments of  
the communications industry.

dIVIdENd GROWTh

ShARE bUybACkS

dEbT REFINANCING

Annualized dividend per share increased 
10% in 2010 from $1.16 to $1.28 annually

Repurchased 37.1 million Rogers  
Class B shares for $1.3 billion

Issued $1.7 billion of investment grade 
long-term notes on favourable terms 
reducing the average cost of our 
existing debt by 59 basis points

POWERFUL 
bRANdS

Nationally recognized and  
highly respected brands that  
stand strongly in Canada for 
innovation, entrepreneurial  
spirit, choice and value.

ExTENSIVE  
PROdUCT  
dISTRIbUTION  
NETWORk

Powerful and well balanced  
national product distribution 
network consisting of more  
than 2,900 Rogers-owned,  
dealer and retail outlets.

Approximately $2.4 billion of available 
liquidity with no debt maturities until 
2012, and a ratio of 2 times net debt to 
adjusted operating profit

Grew wireless network revenue by  
5% to $6.6 billion and subscribers  
by 466,000 to 9 million

Completed deployment of HSPA+  
21 Mbps wireless network nationally 
and launched DOCSIS-3.0 50 Mbps  
high-speed Internet service across  
entire cable territory

bALANCE ShEET STRENGTh

WIRELESS GROWTh

LEAdING NETWORkS

PROVEN  
LEAdERShIP ANd  
OPERATING  
MANAGEMENT

Experienced, performance- 
oriented management and 
operating teams with solid  
industry expertise, technical  
depth and company tenures.

FINANCIALLy 
STRONG

Financially strong with an 
investment grade balance  
sheet, conservative debt leverage  
and significant available liquidity. 

hEALThy  
LIqUIdITy ANd  
MEANINGFUL 
dIVIdENdS

RCI common stock actively trades 
on the TSX and NYSE, with average 
daily trading volume greater than 
two million shares. Each share pays 
an annualized dividend of $1.42  
per share in 2011.

TRACk RECORd  
OF VALUE  
CREATION

Proven 30-year public market  
track record of long-term index-
beating shareholder value creation

SMARTPhONE LEAdERShIP

dOUbLE-dIGIT WIRELESS  
dATA GROWTh

hIGhER VALUE WIRELESS  
SUbSCRIbERS

Hold an approximate 45% market share 
of smartphone customers in Canada 
based upon analyst estimates

34% wireless data revenue growth  
with data as a percent of network 
revenue expanding to 28%

Activated 1.9 million smartphones 
helping bring smartphone  
penetration to 41% of postpaid  
subscriber base

INTERNET ANd TELEPhONy 
SERVICES PENETRATION

bUSINESS SEGMENT 
OPPORTUNITy

MEdIA PARTNERShIPS

Grew high-speed Internet and cable 
telephony penetration levels to 73% 
and 44% of television subscribers, 
respectively

Enhanced position in SME market with 
the aquisition of Blink and Atria, who 
offer on-net data centric services to the 
medium sized business segment

Media entered into strategic content 
partnerships with the Vancouver 
Canucks, Edmonton Oilers and Calgary 
Flames and launched Sportsnet ONE 
focused on live event programming

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

14   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   15

2010 Financial Highlights

Financial Highlights

(In millions of dollars, except per share and employee data) 

2010 

2009 

2008 

2007 

2006

Revenue 

$    12,186 

$    11,731 

$    11,335 

$    10,123 

$    8,838

Adjusted operating profit 

Adjusted operating profit margin 

Adjusted net income 

Adjusted basic earnings per share 

Annualized dividend rate at year-end 

Total assets 

Long-term debt (includes current portion) 

Shareholders’ equity 

Number of employees 

4,653 

38% 

1,707 

2.96 

1.28 

17,330 

8,718 

3,959 

27,971  

4,388 

37% 

1,556 

2.51 

1.16 

17,018 

8,464 

4,273 

28,985 

4,060 

36% 

1,260 

1.98 

1.00 

17,082 

8,507 

4,716 

29,200 

3,703 

37% 

1,066 

1.67 

0.50 

15,325 

6,033 

4,624 

27,900 

2,942   

33%

684

1.08

0.16

14,105

6,988

4,200

25,700

2010 Consolidated Revenue and Operating Profit Profile

Revenue

Adjusted Operating Profit

Wireless

56%

Cable Operations

25%

Media

12%

Business Solutions

4%

Retail

3%

Wireless

67%

Cable Operations

30%

Media

3%

Total Shareholder Return

Ten-Year Comparative Total Return: 2001–2010

Five-Year Comparative Total Return: 2006–2010

209%
209%

89%
89%

15%
15%

29%
29%

(3%)
(3%)

57%
57%

37%
37%

12%
12%

42%
42%

38%
38%

RCI.b on TSX
RCI.b on TSX

S&P/TSX
S&P/TSX
COMPOSITE
COMPOSITE
INDEX
INDEX

S&P 500
S&P 500
INDEX
INDEX

TSX TELECOM
TSX TELECOM
INDEX
INDEX

S&P 500
S&P 500
TELECOM INDEX
TELECOM INDEX

RCI.b on TSX
RCI.b on TSX

S&P/TSX
S&P/TSX
COMPOSITE
COMPOSITE
INDEX
INDEX

S&P 500
S&P 500
INDEX
INDEX

TSX TELECOM
TSX TELECOM
INDEX
INDEX

S&P 500
S&P 500
TELECOM INDEX
TELECOM INDEX

For a detailed discussion of our financial and operating metrics and results, please see the accompanying MD&A later in this report.

16   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

Financial section contents

18  MANAGEMENT’S DISCUSSION AND ANALYSIS

Corporate Overview
19  Our Business 
19  Our Strategy 
20  Consolidated Financial and Operating Results
23  2011 Financial and Operating Guidance

Segment Review and Reconciliation to Net Income
24  Wireless 
30  Cable
40  Media
43  Reconciliation of Net Income to Operating Profit
45  Additions to PP&E

Interest Rate and Foreign Exchange Management

Consolidated Liquidity and Financing
46  Liquidity and Capital Resources
49 
50  Outstanding Common Share Data 
51  Dividends on RCI Equity Securities 
52  Commitments and Other Contractual Obligations
52  Off-Balance Sheet Arrangements

Operating Environment
52  Government Regulation and  
Regulatory Developments

54  Wireless Regulation and Regulatory Developments
55  Cable Regulation and Regulatory Developments
56  Media Regulation and Regulatory Developments
56  Competition in our Businesses
57  Risks and Uncertainties Affecting our Businesses

Accounting Policies and Non-GAAP Measures
62  Key Performance Indicators and  

Non-GAAP Measures  
63  Critical Accounting Policies
64  Critical Accounting Estimates
66  New Accounting Standards
66  Recent Canadian Accounting Pronouncements
68  Changes in Accounting Policies
72  U.S. GAAP Differences

Additional Financial Information
72  Related Party Transactions
73  Five-Year Summary of Consolidated Financial Results
74  Summary of Seasonality and Quarterly Results
77  Summary of Financial Results of Long-Term Debt Guarantors
77  Controls and Procedures
78  Supplementary Information: Non-GAAP Calculations

80  MANAGEMENT’S RESPONSIBILITY FOR  

80 

FINANCIAL REPORTING
 INDEPENDENT AUDITORS’ REPORT OF REGISTERED  
PUBLIC ACCOUNTING FIRM

81  CONSOLIDATED STATEMENTS OF INCOME
82  CONSOLIDATED BALANCE SHEETS
83  CONSOLIDATED STATEMENTS OF  

SHAREHOLDERS’ EQUITY

83  CONSOLIDATED STATEMENTS OF  

COMPREHENSIVE INCOME

84  CONSOLIDATED STATEMENTS OF CASH FLOWS
85  NOTES TO CONSOLIDATED FINANCIAL  

STATEMENTS

85  Note 1: Nature of the Business 
85  Note 2: Significant Accounting Policies 
89  Note 3: Segmented Information 
92  Note 4: Business Combinations
94  Note 5: Investment in Joint Ventures 
94  Note 6: Integration and Restructuring Expenses 
95  Note 7: Income Taxes
96  Note 8: Net Income Per Share
96  Note 9: Other Current Assets
97  Note 10: Property, Plant and Equipment
97  Note 11: Goodwill and Intangible Assets
99  Note 12: Investments
99  Note 13: Other Long-Term Assets 
100  Note 14: Long-Term Debt 
102  Note 15:  Financial Risk Management and 

Financial Instruments

107  Note 16: Other Long-Term Liabilities
107  Note 17: Pensions 
110  Note 18: Shareholders’ Equity
111  Note 19: Stock-Based Compensation
113  Note 20:  Consolidated Statements of Cash Flows  

and Supplemental Information

113  Note 21: Capital Risk Management
114  Note 22: Related Party Transactions 
114  Note 23: Commitments 
115  Note 24: Contingent Liabilities 
116   Note 25:  Canadian and United States 

Accounting Policy Differences 

119  Note 26: Subsequent Events 

120  CORPORATE GOVERANCE 
122  DIRECTORS AND SENIOR CORPORATE OFFICERS 
124  CORPORATE AND SHAREHOLDER INFORMATION

RoGeRs coMMUnications inc.   2010  annUal RePoRt   17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition  
anD ResUlts oF oPeRations
FOR THE YEAR ENDED DECEMBER 31, 2010

This Management’s Discussion and Analysis (“MD&A”) should be read 
in  conjunction  with  our  2010  Audited  Consolidated  Financial 
Statements and Notes thereto. The financial information presented 
herein has been prepared on the basis of Canadian generally accepted 
accounting principles (“GAAP”) and is expressed in Canadian dollars, 

unless otherwise stated. Please refer to Note 25 to the 2010 Audited 
Consolidated  Financial  Statements  for  a  summary  of  differences 
between  Canadian  and  United  States  (“U.S.”)  GAAP.  This  MD&A, 
which is current as of February 28,  2011, is organized into six sections.

1

coRPoRate oVeRVieW

2

seGMent ReVieW anD  
Reconciliation to  
net incoMe

19  Our Business

19  Our Strategy

20 

23 

Consolidated Financial and  
Operating Results

2011 Financial and  
Operating Guidance

24  Wireless

30 

Cable

40  Media

43 

 Reconciliation of Net Income  
to Operating Profit 

45 

 Additions to PP&E

3

46 

49 

consoliDateD liQUiDitY  
anD FinancinG

Liquidity and Capital Resources

Interest Rate and Foreign  
Exchange Management

50  Outstanding Common Share Data

51  Dividends on RCI Equity Securities 

52 

Commitments and Other  
Contractual Obligations

52  Off-Balance Sheet Arrangements

4

oPeRatinG enViRonMent

5

accoUntinG Policies anD 
non-GaaP MeasURes

6

aDDitional Financial 
inFoRMation

52  Government Regulation and  
Regulatory Developments

62  Key Performance Indicators and  

Non-GAAP Measures

54 

55 

56 

56 

57 

 Wireless  Regulation and  
Regulatory Developments

 Cable Regulation and  
Regulatory Developments

 Media Regulation and  
Regulatory Developments

Competition in our Businesses

Risks and Uncertainties  
Affecting our Businesses

63 

64 

Critical Accounting Policies

Critical Accounting Estimates

66  New Accounting Standards

66 

Recent Canadian Accounting  
Pronouncements

68 

 Changes in Accounting Policies

72  U.S. GAAP Differences

72 

73 

74 

77 

77 

78 

Related Party Transactions

Five-Year Summary of  
Consolidated Financial Results

Summary of Seasonality and  
Quarterly Results

Summary of Financial Results of  
Long-Term Debt Guarantors

Controls and Procedures

Supplementary Information:  
Non-GAAP Calculations

In this MD&A, the terms “we”, “us”, “our”, “Rogers” and “the Company” 
refer to Rogers Communications Inc. and our subsidiaries, which were 
repor ted  in  the  following  segment s  for  the  year  ende d 
December 31, 2010:

•	 “Wireless”,	which	refers	to	our	wireless	communications	operations,	
carried on by Rogers Communications Partnership (“RCP”), formerly 
Rogers Wireless Partnership (“RWP”), and Fido Solutions Inc. (“Fido”);

consumer and business magazines and trade journals; and Rogers 
Sports Entertainment, which owns the Toronto Blue Jays Baseball 
Club (“Blue Jays”) and Rogers Centre. Media also holds ownership 
interests in entities involved in specialty television content, television 
production and broadcast sales.

“RCI” refers to the legal entity Rogers Communications Inc. excluding 
our subsidiaries.

•	 “Cable”,	 which	 refers	 to	 our	 cable	 communications	 operations,	
carried on by Rogers Communications Partnership, formerly Rogers 
Cable Communications Inc. (“RCCI”) and its subsidiary, Rogers Cable 
Partnership; and 

On July 1, 2010, our shared services and substantially all of Cable and 
Wireless operations were consolidated into Rogers Communications 
Partnership.  See  the  section  entitled  “Consolidated  Liquidity  and 
Financing”. 

•	 “Media”,	which	refers	to	our	wholly-owned	subsidiary	Rogers	Media	
Inc. and its subsidiaries, including Rogers Broadcasting, which owns a 
group of 55 radio stations, the Citytv television network, the Rogers 
Sportsnet  and  Sportsnet  ONE  television  networks,  The  Shopping 
Channel,  the  OMNI  television  stations,  and  Canadian  specialty 
channels,  including  The  Biography  Channel  (Canada),  G4  Canada 
and  Outdoor  Life  Network;  Rogers  Publishing,  which  publishes 

Substantially all of our operations are in Canada. 

Throughout this MD&A, all percentage changes are calculated using 
numbers rounded to the decimal to which they appear. Please note 
that the charts, graphs and diagrams that follow have been included 
for ease of reference and illustrative purposes only and do not form 
part of management’s discussion and analysis. 

18   RoGeRs coMMUnications inc.   2010  annUal RePoRt

 
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

c aUtion ReGaRDinG FoRWaRD - lookinG stateMents,   
Risks anD assUMP tions 
This  MD&A  includes  forward-looking  statements  and  assumptions 
concerning our business, its operations and its financial performance 
and condition approved by management on the date of this MD&A. 
These forward-looking statements and assumptions include, but are 
not limited to, statements with respect to our objectives and strategies 
to  achieve  those  objectives,  statements  with  respect  to  our  beliefs, 
plans, expectations, anticipations, estimates or intentions, including 
guidance and forecasts relating to revenue, adjusted operating profit, 
property, plant and equipment (“PP&E”) expenditures, free cash flow, 
dividend payments, expected growth in subscribers and the services to 
which  they  subscribe,  the  cost  of  acquiring  subscribers  and  the 
deployment of new services, the currently estimated financial impacts 
of converting to International Financial Reporting Standards (“IFRS”) 
accounting standards, and all other statements that are not historical 
facts. Such forward-looking statements are based on current objectives, 
strategies,  expectations  and  assumptions,  most  of  which  are 
confidential and proprietary, that we believe to be reasonable at the 
time  including,  but  not  limited  to,  general  economic  and  industry 
growth  rates,  currency  exchange  rates,  product  pricing  levels  and 
competitive intensity, subscriber growth and usage rates, changes in 
government  regulation,  technology  deployment,  device  availability, 
the timing of new product launches, content and equipment costs, the 
integration of acquisitions, industry structure and stability, and current 
guidance  from  accounting  standard  bodies  with  respect  to  the 
conversion to IFRS accounting standards.

Except  as  otherwise  indicated,  this  MD&A  and  our  forward-looking 
statements do not reflect the potential impact of any non-recurring or 
other  special  items  or  of  any  dispositions,  monetizations,  mergers, 
acquisitions,  other  business  combinations  or  other  transactions  that 
may be considered or announced or may occur after the date of the 
financial information contained herein.

We  caution  that  all  forward-looking  information,  including  any 
statement  regarding  our  current  intentions,  is  inherently  subject  to 
change and uncertainty and that actual results may differ materially 
from  the  assumptions,  estimates  or  expectations  reflected  in  the 
forward-looking information. A number of factors could cause actual 
results  to  differ  materially  from  those  in  the  forward-looking 
statements  or  could  cause  our  current  objectives  and  strategies  to 
change,  including  but  not  limited  to  new  interpretations  from 
accounting  standards  bodies,  economic  conditions,  technological 
change,  the  integration  of  acquisitions,  unanticipated  changes  in 
content or equipment costs, changing conditions in the entertainment, 
information  and  communications  industries,  regulatory  changes, 
litigation and tax matters, the level of competitive intensity and the 
emergence  of  new  opportunities,  many  of  which  are  beyond  our 
control and current expectation or knowledge. Therefore, should one 
or more of these risks materialize, should our objectives or strategies 
change, or should any other factors underlying the forward-looking 
statements  prove  incorrect,  actual  results  and  our  plans  may  vary 
significantly  from  what  we  currently  foresee.  Accordingly,  we  warn 
investors  to  exercise  caution  when  considering  any  such  forward-
looking information herein and that it would be unreasonable to rely 
on such statements as creating any legal rights regarding our future 
results or plans. We are under no obligation (and we expressly disclaim 
any such obligation) to update or alter any forward-looking statements 
or assumptions whether as a result of new information, future events or 
otherwise, except as required by law.

Before making any investment decisions and for a detailed discussion of 
the risks, uncertainties and environment associated with our business, 
see  the  sections  of  this  MD&A  entitled  “Risks  and  Uncertainties 
Affecting our Businesses” and “Government Regulation and Regulatory 

Developments”. Our annual and quarterly reports can be found online 
at  rogers.com,  sedar.com  and  sec.gov  or  are  available  directly  
from Rogers.

aDDitional inFoRMation
Additional  information  relating  to  Rogers,  including  our  Annual 
Information  Form,  discussions  of  our  2010  quarterly  results,  and  a 
glossary of communications and media industry terms, may be found 
online at sedar.com, sec.gov or rogers.com. Information contained in or 
connected to these websites are not a part of and not incorporated into 
this MD&A.

1.  coRPoRate oVeRVieW

oUR BUsiness
We  are  a  diversified  Canadian  communications  and  media  company 
with substantially all of our operations and sales in Canada. We are 
engaged in wireless voice and data communications services through 
Wireless, Canada’s largest wireless provider. Through Cable, we are one 
of Canada’s largest providers of cable television services as well as high-
speed  Internet  access ,  telephony  ser vices  and  retailing  of 
communications  and  home  entertainment  products  and  services. 
Through Media, we are engaged in radio and television broadcasting, 
televised  shopping,  magazines  and  trade  publications,  spor ts 
entertainment and digital media. We are publicly traded on the Toronto 
Stock  Exchange  (TSX:  RCI.a  and  RCI.b)  and  on  the  New  York  Stock 
Exchange (NYSE: RCI).

For  more  detailed  descriptions  of  our  Wireless,  Cable  and  Media 
businesses, see the respective segment discussions that follow. 

REVENUE
(In millions of dollars)

ADJUSTED OPERATING PROFIT
(In millions of dollars)

$6,335

$6,654

$6,968

3,809

1,496

3,948

1,407

4,052
1,501

$2,806

$3,042

$3,167

1,233
142

1,324

119

1,437
147

2008
2008

2009
2009

2010
2010

2008
2008

2009
2009

2010
2010

Wireless

Cable

Media

Wireless

Cable

Media

oUR stR ateGY
Our business objective is to maximize subscribers, revenue, operating 
profit and return on invested capital by enhancing our position as one 
of Canada’s leading diversified communications and media companies. 
Our strategy is to be the leading and preferred provider of innovative 
communications, entertainment and information services to Canadians. 
We  seek  to  leverage  our  advanced  networks,  infrastructure,  sales 
channels, brands and marketing resources across the Rogers group of 
companies by implementing cross-selling and joint sales distribution 
initiatives as well as cost reduction initiatives through infrastructure 
sharing, to create value for our customers and shareholders.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   19

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

We  seek  to  exploit  opportunities  for  Wireless,  Cable  and  Media  to 
create bundled product and service offerings at attractive prices, in 
addition  to  implementing  cross-marketing  and  cross-promotion  of 
products and services to increase sales and enhance subscriber loyalty. 
We also work to identify and implement areas of opportunity for our 
businesses  that  will  enhance  operating  efficiencies  by  sharing 
infrastructure, corporate services and sales distribution channels. We 
continue to develop brand awareness and promote the “Rogers” brand 
as a symbol of quality and innovation.

In September 2009, we announced the further integration of our Cable 
and Wireless businesses with the creation of a Communications Services 
organization.  This  more  streamlined  organizational  structure  is 
intended to facilitate faster time to market, deliver an enhanced and 
more  consistent  customer  experience,  and  improve  the  overall 
effectiveness and efficiency of the Wireless and Cable businesses. This 
more  integrated  operating  approach  also  recognizes  the  continued 
convergence of certain aspects of wireless and wireline networks and 
services. In July 2010, our shared services and substantially all of Cable 
and Wireless operations were consolidated into Rogers Communications 
Partnership. Segmented reporting continues to reflect the foregoing 
Cable  and  Wireless  services  as  separate  product  segments  (See  the 
section entitled “July 1, 2010 Corporate Reorganization”).       

ADDITIONS TO 
CONSOLIDATED PP&E
(In millions of dollars)

CONSOLIDATED TOTAL ASSETS
(In millions of dollars)

$2,021

$1,855

$1,839

$17,082

$17,018

$17,330

2008
2008

2009
2009

2010
2010

200 8
2008

2009
2009

201 0
2010

consoliDateD Financial anD oPeR atinG ResUlts
See the sections in this MD&A entitled “Critical Accounting Policies”, 
“Critical Accounting Estimates” and “New Accounting Standards” and 
also the Notes to the 2010 Audited Consolidated Financial Statements 
for a discussion of critical and new accounting policies and estimates  
as  they  relate  to  the  discussion  of  our  operating  and  financial  
results below.

We  measure  the  success  of  our  strategies  using  a  number  of  key 
performance  indicators  as  outlined  in  the  section  entitled  “Key 
Performance  Indicators  and  Non- GA AP  Measures”.  These  key 
performance  indicators  are  not  measurements  in  accordance  with 
Canadian or U.S. GAAP and should not be considered as alternatives to 
net income or any other measure of performance under Canadian or 
U.S. GAAP. The non-GAAP measures presented in this MD&A include, 
among other measures, operating profit, adjusted operating profit, 
adjusted operating profit margin, adjusted net income, adjusted basic 
and diluted net income per share and free cash flow. We believe that 
the non-GAAP financial measures provided, which exclude: (i) stock-
based  compensation  expense  (recover y);  (ii)  integration  and 
restructuring  expenses;  (iii)  contract  termination  fees;  (iv)  an 
adjustment  for  Canadian  Radio-television  and  Telecommunications 
Commission (“CRTC”) Part II fees related to prior periods; (v) settlement 
of pension obligations; (vi) other items (net); and (vii) in respect of net 
income  and  net  income  per  share,  debt  issuance  costs,  loss  on 
repayment  of  long-term  debt,  impairment  losses  on  goodwill, 
intangible assets and other long-term assets and the related income tax 
impacts of the above items, provide for a more effective analysis of our 
operating performance. See the sections entitled “Key Performance 
Indicators and Non-GAAP Measures” and “Supplementary Information: 
Non-GAAP Calculations” for further details.

The increased levels of competitive intensity have negatively impacted 
the  results  of  our  Wireless  and  Cable  businesses  during  2010.  This 
includes higher subscriber churn and lower average revenue per user 
(“ARPU”) at Wireless and a slowing in the number of new subscriber 
additions and increased promotional and retention activity at Cable. 
During 2010, Media has benefited from a rebound in the advertising 
market.  In  response  to  the  competitive  intensity  and  economic 
conditions, we restructured our organization and employee base to 
improve our organizational efficiency and cost structure which resulted 
in cost efficiencies during 2010. 

We believe that we are well-positioned from both a leverage and a 
liquidity perspective with a debt to adjusted operating profit ratio of 
2.1. In addition, there were no advances outstanding under our entire 
$2.4  billion  fully  committed  multi-year  bank  credit  facility  at 
December  31,  2010  and  we  have  no  scheduled  debt  maturities  until 
May 2012.  

20   RoGeRs coMMUnications inc.   2010  annUal RePoRt

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

operating Highlights and significant Developments in 2010 
•	 Generated	revenue	growth	of	5%	at	Wireless	network,	4%	at	Cable	
Operations	 and	 7%	 at	 Media,	 with	 consolidated	 annual	 revenue	
growth	of	4%.	Adjusted	operating	profit	grew	6%	to	$4,653	million	
and adjusted operating profit margins expanded by 80 basis points 
to	38.2%.	

•	 In	February	2010,	we	renewed	our	normal	course	issuer	bid	(“NCIB”)	 
to repurchase up to the lesser of $1.5 billion or 43.6 million Class B  
Non-Voting shares during the twelve-month period ending February 
21,  2011,  under  which  we  purchased  for  cancellation  37.1  million 
Class B Non-Voting shares during 2010 for $1.3 billion. 

Year ended December 31, 2010 compared to Year ended   
December 31, 2009
For  the  year  ended  December  31,  2010,  Wireless,  Cable  and  Media 
represented	 57%,	 34%	 and	 12%	 of	 our	 consolidated	 revenue,	
respectively	(2009	–	57%,	34%	and	12%),	offset	by	corporate	items	and	
eliminations	of	3%.	On	the	basis	of	consolidated	adjusted	operating	
profit,	Wireless,	Cable	and	Media	also	represented	68%,	31%	and	3%,	
respectively	(2009	–	69%,	30%	and	3%),	offset	by	corporate	items	and	
eliminations	of	2%	(2009	–	2%).	

For  detailed  discussions  of  Wireless,  Cable  and  Media,  refer  to  the 
respective segment discussions below. 

CONSOLIDATED REVENUE BY SEGMENT
(%)

Media 12%

Cable  32%

Wireless  56%

CONSOLIDATED ADJUSTED OPERATING PROFIT BY SEGMENT
(%)

Cable 30%

Media 3%

Wireless 67%

•	 	In	February	2010,	we	increased	the	annualized	dividend	from	$1.16	
to $1.28 per Class A Voting and Class B Non-Voting share, paying out 
$734 million in dividends to shareholders during the year.

•	 	We	 closed	 $1.7	 billion	 aggregate	 principal	 amount	 of	 investment	
grade debt offerings during the year, consisting of $800 million of 
6.11%	Senior	Notes	due	2040	and	$900	million	of	4.70%	Senior	Notes	
due 2020. Among other things, proceeds of the offerings were used 
to repay bank debt and redeem our public debt issues maturing in 
2011. We redeemed all three of our public debt issues maturing in 
2011,	including	US$490	million	of	9.625%	Senior	Notes,	$460	million	
of	7.625%	Senior	Notes	and	$175	million	of	7.25%	Senior	Notes.	In	
total,	we	reduced	our	weighted	average	cost	of	borrowing	to	6.68%	
at	December	31,	2010	from	7.27%	at	December 31, 2009.

•	 We	 increased	 our	 ownership	 position	 in	 Cogeco	 Cable	 Inc.	 and	
Cogeco  Inc.  for  investment  purposes,  with  the  acquisition  of 
892,250 subordinate voting shares of Cogeco Cable Inc. and 946,090 
subordinate voting shares of Cogeco Inc.

•	 We	increased	free	cash	flow,	defined	as	adjusted	operating	profit	
less	 PP&E	 expenditures	 and	 interest	 on	 long-term	 debt,	 by	 14%	
from 2009 levels to $2.1 billion. Free cash flow per share increased 
by	23%	reflecting	the	growth	in	underlying	free	cash	flow	and	the	
accretion from our share buybacks, which have decreased the base of 
outstanding shares.

•	 At	December	31,	2010,	there	were	no	advances	outstanding	under	
our $2.4 billion committed bank credit facility that matures in July 
2013. This strong liquidity position is further enhanced by the fact 
that our earliest scheduled debt maturity is in May 2012, together 
providing us with substantial liquidity and flexibility.

•	 Subsequent	to	the	end	of	2010,	on	February	15,	2011,	we	announced	
that	 our	 Board	 of	 Directors	 had	 approved	 a	 11%	 increase	 in	 the	
annualized dividend to $1.42 per share effective immediately, and 
that it has approved the renewal of our NCIB share buyback program 
authorizing the repurchase of up to $1.5 billion of Rogers shares on 
the open market during the next twelve months.

•	 Also	subsequent	to	the	end	of	the	year,	on	February	18,	2011,	we	
announced that we have issued notices to redeem on March 21, 2011 
all	of	our	US$350	million	principal	amount	of	7.875%	Senior	Notes	
due	2012	and	all	of	our	US$470	million	principal	amount	of	7.25%	
Senior Notes due 2012, in each case at the applicable redemption 
price plus accrued interest to the date of redemption, as prescribed 
in the applicable indenture.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   21

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

summarized consolidated Financial Results

Years ended December 31, (In millions of dollars, except per share amounts) 

2010

2009

%Chg

Operating revenue 

  Wireless
  Cable 

  Cable Operations
  RBS
  Rogers Retail 
  Corporate items and eliminations 

  Media
  Corporate items and eliminations
Total
Adjusted operating profit(1)

  Wireless
  Cable 

  Cable Operations
  RBS
  Rogers Retail 

  Media
  Corporate items and eliminations 
Adjusted operating profit(1) 
Stock-based compensation (expense) recovery(3)
Settlement of pension obligations(4)
Integration and restructuring expenses(5)
Other items, net (6)
Contract termination fees(7)
Adjustment for CRTC Part II fees decision(8)
Operating profit(1)
Other income and expense, net(9)
Net income
Basic and diluted net income per share
As adjusted:(2)
  Net income
  Basic and diluted net income per share
Additions to property, plant and equipment (“PP&E”)(1)

  Wireless 
  Cable 

  Cable Operations
  RBS
  Rogers Retail 

  Media
  Corporate
Total

 $ 

6,968   $ 

6,654 

 3,185 
 560 
 355 
 (48)
 4,052 
 1,501
 (335)
 12,186 

 3,074 
 503 
 399 
 (28)
 3,948 
 1,407 
 (278)
 11,731 

 3,167 

 3,042 

 1,424 
 40 
 (27)
 1,437 
 147 
 (98)
4,653

  (47) 
 –
 (40)
(14)
–
– 
 4,552 
 3,024 
1,528   $ 
2.65   $ 

 1,298 
 35 
 (9) 
 1,324 
 119 
 (97)
 4,388
 33 
(30)
 (117)
–
(19) 
61
 4,316 
 2,838 
1,478 
2.38 

1,707   $ 
2.96   $ 

1,556 
2.51 

937   $ 

865 

 $ 
 $ 

 $ 
 $ 

 $ 

 611 
 38 
 13 
 662 
 46 
 194 

 $ 

1,839   $ 

 642 
 37 
 14 
 693 
 62 
 235 
1,855 

 5 

 4 
11
 (11)
 71 
 3 
 7 
 21
 4 

 4 

 10 
 14
 200 
 9 
 24
 1
  6
n/m
 n/m 
 (66) 
n/m
 n/m 
 n/m 
 5 
7
 3 
 11 

 10 
 18 

8

 (5)
 3 
(7)
 (4)
(26)
(17)
 (1)

(1)  as defined. see the sections entitled “supplementary information: non-GaaP calculations” and “key Performance indicators and non-GaaP Measures”. operating profit should not be considered as a substitute or 
alternative for operating income or net income, in each case determined in accordance with canadian GaaP. see the section entitled “Reconciliation of net income to operating Profit and adjusted operating 
Profit for the Period” for a reconciliation of operating profit and adjusted operating profit to operating income and net income under canadian GaaP and the section entitled “key Performance indicators and 
non-GaaP Measures”. 

(2)  For details on the determination of the ‘as adjusted’ amounts, which are non-GaaP measures, see the sections entitled “supplementary information: non-GaaP calculations” and “key Performance indicators 
and non-GaaP Measures”. the ‘as adjusted’ amounts presented above are reviewed regularly by management and our Board of Directors in assessing our performance and in making decisions regarding the 
ongoing operations of the business and the ability to generate cash flows. the ‘as adjusted’ amounts exclude (i) stock-based compensation (recovery) expense; (ii) integration and restructuring expenses; (iii) 
contract termination fees; (iv) an adjustment for cRtc Part ii fees related to prior periods; (v) settlement of pension obligations; (vi) other items (net); and (vii) in respect of net income and net income per share, 
debt issuance costs, loss on repayment of long-term debt, impairment losses on goodwill, intangible assets and other long-term assets, and the related income tax impact of the above amounts. 

(3)    see the section entitled “stock-based compensation”.
(4)   Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(5)   For the year ended December 31, 2010, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base; ii) restructuring expenses related to the outsourcing of certain 
information technology functions; iii) acquisition transaction costs incurred and the integration of acquired businesses; and iv) the closure of certain Rogers Retail stores. For the year ended December 31, 2009, 
costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the cable and Wireless businesses into a communications organization and to improve our cost 
structure in light of the current economic and competitive conditions; ii) severances and restructuring expenses related to the outsourcing of certain information technology functions; iii) the integration of 
acquired businesses; and iv) the closure of certain Rogers Retail stores.

(6)   Relates to the resolution of obligations and accruals relating to prior periods. 
(7)   Relates to the termination and release of certain Blue Jays players from the remaining term of their contracts. 
(8)   Relates to an adjustment for cRtc Part ii fees related to prior periods. see the section entitled “Government Regulation and Regulatory Developments”. 
(9)   see the section entitled “Reconciliation of net income to operating Profit and adjusted operating Profit for the Period”.  

n/m: not meaningful.

22   RoGeRs coMMUnications inc.   2010  annUal RePoRt

 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Of the $455 million year-over-year increase in our consolidated revenue, 
Wireless contributed $314 million, Cable contributed $104 million and 
Media contributed $94 million, offset by an increase in corporate items 
and eliminations of $57 million. 

Of the $265 million year-over-year increase in our consolidated adjusted 
operating profit, Wireless contributed $125 million, Cable contributed 
$113 million and Media contributed $28 million, offset by an increase in 
corporate items and eliminations of $1 million.  

Refer to the respective individual segment discussions for details of the 
revenue, operating expenses, operating profit and additions to PP&E of 
Wireless, Cable and Media.

2010 Performance against targets
The following table sets forth the guidance ranges for selected full-
year financial and operating metrics that we provided for 2010 versus 
the actual results we achieved for the year. We achieved performance 
consistent  with  each  of  the  financial  objectives  that  were  set  forth  
for 2010. 

(In millions of dollars)

Consolidated

2009
Actual

2010	Guidance	Range	%	 
(As at February 17, 2010) 

2010 Guidance Range $  
(As at February 17, 2010)

2010  
actual

  Adjusted operating profit(1)

  Additions to PP&E(2)

  Free cash flow(3)

$   4,388

$   1,855

$   1,886

Up	

Flat	

Up	

2%	

3%	

to	

to	

to		

7%

5%

8%

$   4,476 

$   1,855 

$   1,943 

to  

to  

to  

$ 

$ 

$ 

4,695

1,948

2,037

$  

$  

$  

4,653

1,839

2,145

Cash income taxes 

 Assumptions for the timing  
and amount of cash income  
tax payments(4)

$ 

8

~$150

~$150

$ 

152

(1)  excludes stock-based compensation expense (recovery), integration and restructuring expenses, and other items (net).
(2)  in addition to Wireless, cable operations and Media PP&e expenditures, consolidated additions to PP&e includes RBs, Rogers Retail and corporate. 
(3)  Pre-tax free cash flow is defined as adjusted operating profit less PP&e expenditures and interest expense and is not a term defined under canadian GaaP. 
(4)   Management currently expects to be fully cash taxable in the 2012 timeframe.

2011 Financial anD oPeR atinG GUiDance
The  following  table  outlines  guidance  ranges  and  assumptions  for 
selected 2011 financial metrics. This information is forward-looking and 
should  be  read  in  conjunction  with  the  section  entitled  “Caution 

Regarding Forward-Looking Statements, Risks and Assumptions” and 
in  related  disclosures,  for  the  various  economic,  competitive,  and 
regulatory  assumptions  and  factors  that  could  cause  actual  future 
financial and operating results to differ from those currently expected.

Full Year 2011 Guidance

(In millions of dollars) 

Consolidated

  Adjusted operating profit(1)

  Additions to PP&E(2)

  After-tax free cash flow(3)

GaaP 2010  

actual

i FRs 2010  

actual

IFRS 2011 Guidance

$ 

$ 

$ 

4,653

1,839

1,993

$ 

$ 

$ 

4,635

1,842

1,972

$ 

$ 

$ 

4,600 

1,950 

1,850 

to 

to 

to 

$ 

$ 

$ 

4,765

2,050

1,975

(1)   excludes stock-based compensation expense, integration and restructuring expenses, and other items (net). 
(2)  in addition to Wireless, cable operations and Media PP&e expenditures, consolidated additions to PP&e includes RBs, Rogers Retail and corporate. 
(3)  after-tax cash flow is defined as adjusted operating profit less PP&e expenditures, interest expense and cash taxes, and is not a term defined under canadian GaaP or iFRs. cash taxes are expected to be 

approximately $90 million in 2011. 

RoGeRs coMMUnications inc.   2010  annUal RePoRt   23

 
	
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

2. seGMent ReVieW

WiReless

WiReless BUsiness 
Wireless  is  the  largest  Canadian  wireless  communications  service 
provider,  serving  approximately  9.0  million  retail  voice  and  data 
subscribers	at	December	31,	2010,	representing	approximately	36%	of	
Canadian  wireless  subscribers.  Wireless  operates  on  the  global 
standards  Global  System  for  Mobile  communications/High-Speed 
Packet Access (“GSM/HSPA”) wireless network technology platforms. Its 
underlying GSM/General Packet Radio Service/Enhanced Data for GSM 
Evolution  (“GSM/GPRS/EDGE”)  network  provides  coverage  to 
approximately	 95%	 of	 Canada’s	 population.	 Overlaying	 the	 GSM	
network is a next generation wireless data technology called Universal 
Mobile Telephone System/ Evolved HSPA (“UMTS/HSPA+”) which covers 
approximately	88%	of	the	population	with	wireless	data	services	at	
speeds of up to 21 Mbps.

Wireless customers are able to access their services in most parts of the 
world through roaming agreements with various other GSM and HSPA 
wireless  network  operators.  Rogers  has  one  of  the  largest  roaming 
footprints  and  number  of  available  destinations  for  its  customers’ 
wireless usage in the world. With each roaming agreement, Rogers has 
established  a  direct  relationship  with  the  operator  rather  than 
implementing third party services. 

Wireless  has  generally  negotiated  wireless  roaming  with  multiple 
operators  within  the  majority  of  its  roaming  destinations  in  order  
to  eliminate  the  possibility  of  its  customers  travelling  in  an  area  
without  coverage.  This  coverage  depth  also  helps  to  ensure  that  
Wireless’ customers roam on the best possible network available in a 
specific destination.

WIRELESS REVENUE MIX

Data 26%

Equipment 6%
Prepaid Voice 3%

Postpaid Voice  65%

Wireless Products and services 
Wireless offers wireless voice, data and messaging services including 
related  handset  devices  and  accessories,  across  Canada.  Wireless’ 
services are generally all available under either postpaid or prepaid 
payment options. Wireless’ network provides customers with advanced 
high-speed  wireless  data  services,  including  mobile  access  to  the 
Internet, wireless e-mail, digital picture and video transmission, mobile 
video, music and application downloading, video calling and two-way 
short messaging service (“SMS” or “text messaging”). 

Wireless Distribution 
Wireless’ nationwide distribution network includes: an independent 
dealer  network;  Rogers  Wireless,  Fido  and  chatr  stores,  which  are 
managed by Rogers Retail; major retail chains; and convenience stores. 
Wireless markets its products and services under the Rogers Wireless, 
Fido and chatr brands through an extensive nationwide distribution 
network across Canada of approximately 2,900 dealer and retail third 
party locations and approximately 400 Rogers Retail locations (which is 
a segment of Cable). The distribution network sells its service plans and 

24   RoGeRs coMMUnications inc.   2010  annUal RePoRt

devices, and there are also thousands of additional locations selling its 
prepaid services. Wireless also offers many of its products and services 
through  telemarketing  and  on  the  rogers.com,  fido.ca  and 
chatrwireless.com e-business websites. 

Wireless networks and spectrum
Wireless is a facilities-based carrier operating its wireless networks over 
a broad, national coverage area, much of which is interconnected by its 
own fibre-optic and broadband microwave transmission infrastructure. 
The seamless, integrated nature of its networks enables subscribers to 
make and receive calls and to activate network features anywhere in 
Wireless’ coverage area and in the coverage area of roaming partners 
as easily as if they were in their home area.

Wireless holds 25 MHz of contiguous spectrum across Canada in the 850 
MHz frequency range and 60 MHz in the 1900 MHz frequency range 
across  the  country,  with  the  exception  of  southwestern  Ontario, 
northern Québec, and the Yukon, Northwest and Nunavut territories, 
where Wireless holds 50 MHz in the 1900 MHz frequency range.

Wireless  participated  in  the  Advanced  Wireless  Services  (“AWS”) 
spectrum auction in Canada which concluded on July 21, 2008. Wireless 
acquired 20 MHz of AWS spectrum, which operates in the 1700/2100 MHz 
frequency range, across all 10 provinces and 3 territories with winning bids 
that totalled approximately $1.0 billion, or approximately $1.67/MHz/pop.

Wireless also holds certain broadband fixed wireless spectrum in the 
2300 MHz, 2500 MHz and 3500 MHz frequency ranges, together with 
Bell Canada, through an equally-owned joint venture called Inukshuk. 
Both companies have contributed fixed wireless spectrum holdings to 
the joint venture, along with access to their respective cellular towers 
and network backhaul facilities. The fixed wireless network acts as a 
wholesale provider of capacity to each of the joint venture partners, 
who  in  turn  market,  sell,  support  and  bill  for  their  respective  fixed 
wireless  service  offerings  over  the  network.  During  2010,  Inukshuk 
acquired approximately 61 MHz of additional 2500 MHz to 2690 MHz 
spectrum in the provinces of British Columbia and Manitoba for $80 
million from Craig Wireless and 61 MHz of the same spectrum in the 
province of Saskatchewan for $14 million from YourLink Inc. As well, 
Inukshuk converted its 2500 MHz to 2690 MHz spectrum to Broadband 
Radio  Service  (“BRS”)  mobile  licences  and,  pursuant  to  government 
policy,  approximately  one-third  of  this  spectrum  was  returned  to 
Industry  Canada.  During  2009,  Inukshuk  also  acquired  92    MHz  of 
additional 2500 MHz to 2690 MHz spectrum in the provinces of Ontario 
and  Quebec  for  $80  million  from  Look  Communications  Inc.  and 
converted  the  spectrum  licences  to  BRS  mobile  licences.  Pursuant  
to  government  policy,  one-third  of  this  spectrum  was  returned  to  
Industry Canada. 

In  the  third  quarter  of  2009,  Rogers  initiated  a  network  sharing 
arrangement with Manitoba Telecom Services (“MTS”) for the purpose 
of  building  a  joint  HSPA+  3.5G  wireless  network  in  the  province  of 
Manitoba.  This  joint  network  was  completed  in  2010  and  is  being 
launched	during	the	first	quarter	of	2011	covering	approximately	96%	
of the Manitoba population. In addition, Rogers completed a business 
network sharing arrangement with TBayTel in 2010 that enables our 
combined  base  of  customers  in  North  Western  Ontario  to  receive  
HSPA+  3.5G  wireless  services  under  a  joint  brand  (TBayTel  with  the 
power  of  Rogers)  and  Rogers  customers  in  the  rest  of  Canada  to  
receive  such  services  within  the  Thunder  Bay  coverage  area  in  
North Western Ontario.

During  2010,  we  announced  the  start  of  technical  trials  of  next 
generation Long Term Evolution (“LTE”) wireless network technology 
in various frequency bands in the Ottawa area to better understand 
and plan for LTE data throughput speeds, performance quality, and the 
interoperability with our existing HSPA+ network.

 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

WiReless stR ateGY 
Wireless’ objective is to drive profitable growth within the Canadian 
wireless  communications  industry,  and  its  strategy  is  designed  to 
maximize subscriber share, cash flow and return on invested capital. 
The key elements of its strategy are as follows:

•	 	Continually	 enhancing	 its	 scale	 and	 competitive	 position	 in	 the	

Canadian wireless communications market; 

•	 	Focusing	 on	 offering	 innovative	 voice	 and	 wireless	 data	 services	
into  the  targeted  youth,  family,  and  small  and  medium-sized 
business segments, and specifically to drive increased penetration of 
smartphones and other advanced wireless devices;

Demand for sophisticated Data applications   
The ongoing development of wireless data transmission technologies 
has  led  wireless  device  developers,  such  as  handsets  and  portable 
computing devices, to develop more sophisticated smartphone type 
devices  with  increasingly  advanced  capabilities,  including  access  to 
e-mail and other corporate information technology platforms, news, 
sports, financial information and services, shopping services, photos, 
music, applications, and streaming video clips, mobile television and 
other functions. Wireless believes that the introduction of such new 
devices and applications will drive continued growth of wireless data 
services. Along with the acceleration of smartphone penetration comes 
the higher costs of equipment subsidies. 

•	 	Enhancing	 the	 customer	 experience	 through	 ongoing	 focus	
principally  in  the  areas  of  wireless  devices,  network  quality  and 
customer service in order to maximize service revenue and minimize 
customer deactivations, or churn;

•	 	Increasing	revenue	from	existing	customers	by	cross	selling	and	up	
selling wireless data and other enhanced and converged services to 
wireless voice customers;

•	 	Enhancing	and	expanding	owned	and	third	party	sales	distribution	

channels to deliver products, services and support to customers;

•	 	Maintaining	the	most	technologically	advanced,	high-quality	and	
national wireless network possible with global coverage enabled by 
widely adopted global standard network technologies; and

•	 	Leveraging	 relationships	 across	 the	 Rogers	 group	 of	 companies	
to  provide  bundled  product  and  service  offerings  at  attractive 
prices  to  common  customers,  in  addition  to  implementing  cross-
selling,  distribution and branding initiatives as well as leveraging 
infrastructure sharing opportunities.

WIRELESS POSTPAID 
MONTHLY ARPU

WIRELESS POSTPAID 
MONTHLY CHURN

$75.41

$73.93

$73.12

1.10%

1.06%

1.18%

200 8
2008

2009
2009

201 0
2010

200 8
2008

2009
2009

201 0
2010

Recent WiReless inDUstRY tRenDs 
Focus on customer Retention
The wireless communications industry’s current market penetration in 
Canada	 is	 estimated	 to	 be	 74%	 of	 the	 population,	 compared	 to	
approximately	96%	in	the	U.S.	and	approximately	121%	in	the	United	
Kingdom,  and  Wireless  expects  the  Canadian  wireless  industry  to 
continue  to  grow  by  approximately  4  to  5  percentage  points  of 
penetration  each  year  for  the  next  several  years.  As  penetration 
deepens, it requires an increasing focus on customer satisfaction, the 
promotion of new data and voice services to existing customers, and 
customer retention. 

increased competition from other Wireless operators 
Wireless  faces  increased  competition  from  incumbent  wireless 
operators as well as new entrants, which is fully described in the section 
of  this  MD&A  entitled  “Competition  in  our  Businesses”.  Some  new 
entrants  are  introducing  new  unlimited  pricing  plans  which  have 
resulted in downward price adjustments and lower ARPU.

Migration to next Generation Wireless technology
The ongoing development of wireless data transmission technologies 
and the increased demand for sophisticated wireless services, especially 
data communications services, have led wireless providers to migrate 
towards  the  next  generation  of  digital  voice  and  data  broadband 
wireless networks such as HSPA+ and LTE. These networks are intended 
to provide wireless communications with wireline quality sound, far 
higher  data  transmission  speeds  with  increased  efficiency,  and 
enhanced  streaming  video  capabilities.  These  networks  support  a 
variety of increasingly advanced data applications, including broadband 
Internet access, multimedia services and seamless access to corporate 
information  systems,  including  desktop,  client  and  server-based 
applications that can be accessed on a local, national or international 
basis.  Wireless  has  been  progressing  towards  next  generation 
technology  with  LTE  technical  trials  being  conducted  in the  Ottawa 
area. Capital intensity is expected to increase with continuing network 
investments.

Development of additional technologies
In addition to the two main technology paths of the mobile/broadband 
wireless industry, namely GSM/HSPA and Code Division Multiple Access/
Evolution  Data  Optimized  (“CDMA/EVDO”),  three  other  significant 
broadband wireless technologies are in the process of development: 
WiFi,  WiMA X  and  LTE.  These  technologies  may  accelerate  the 
widespread  adoption  of  digital  voice  and  broadband  wireless  data 
networks.

WiFi  (the  IEEE  802.11  industry  standard)  allows  suitably  equipped 
devices, such as laptop computers and personal digital assistants, to 
connect to a local area wireless access point. These access points utilize 
unlicenced  spectrum  and  the  wireless  connection  is  only  effective 
within a local area radius of approximately 50–100 metres of the access 
point, and provide speeds similar to a wired local area network (“LAN”) 
environment (most recently the version designated as 802.11n). As the 
technology is primarily designed for in-building wireless access, many 
access points must be deployed to cover the selected local geographic 
area, and must also be interconnected with a broadband network to 
supply the connectivity to the Internet. Future enhancements to the 
range of WiFi service and the networking of WiFi access points may 
provide additional opportunities for wireless operators or municipal 
WiFi network operators, each providing capacity and coverage under 
the appropriate circumstances.

LTE, the worldwide GSM community’s new fourth generation (“4G”) 
broadband wireless technology evolution path, is being deployed in 
certain parts of the world. LTE is planned to be an all IP-based wireless 
data  technology  based  on  a  new  modulation  scheme  (orthogonal 
frequency-division multiplexing) that is specifically designed to improve 

RoGeRs coMMUnications inc.   2010  annUal RePoRt   25

 
      
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

efficiency, lower costs, improve and expand the range of voice and data 
services available via mobile broadband wireless networks, make use of 
new  spectrum  allocations,  and  better  integrate  with  other  open 
technology standards. As a 4G technology, LTE is designed to build on 
and evolve the capabilities inherent in UMTS/HSPA, which is the world 
standard  for  mobile  broadband  wireless  and  standard  upon  which 
Wireless operates. LTE is fully backwards compatible with UMTS/HSPA 
and  is  designed  to  provide  seamless  voice  and  broadband  data 
capabilities and data rates of more than 100 Mbps (dependent upon 
spectrum availability). Wireless is currently conducting a technical trial 
of LTE.

WiMAX (the IEEE 802.16 standard) is a relatively new and not broadly 
adopted 4G technology that is being developed to enable broadband 
wireless services over a wide area at a cost point to enable mass market 
adoption. In contrast with WiFi, WiMAX is a cellular-like technology 
that operates in defined, licenced frequency bands and is thereby not 
hampered by interference from other applications and services using 
the same frequencies. The technology is designed to provide similar 
coverage and capabilities to traditional cellular networks (depending 
upon the amount of spectrum allocated and available). There are two 
main applications of WiMAX today: fixed (point-to-point) applications 
for backhaul and services to homes and small businesses and point-to-
multipoint  mobile  broadband  access.  WiMAX  is  still  an  early-stage, 
data-focused technology with capabilities that have yet to fully match 
existing cellular technologies.

WiReless oPeR atinG anD Financial ResUlts
For purposes of this discussion, our Wireless segment revenue has been 
classified according to the following categories:

•	 	Network	revenue,	which	includes	revenue	derived	from:	

	 •	 	postpaid	(voice	and	data),	which	consists	of	revenues	generated	
principally  from  monthly  fees,  airtime,  data  usage,  and  long-
distance  charges,  optional  service  charges,  system  access  and 
government cost recovery fees, and roaming charges; and

	 •	 	prepaid	(voice	and	data),	which	consists	of	revenues	generated	
principally from airtime, data usage and other ancillary charges 
such as long-distance and roaming.

•	 	Equipment	 sales,	 which	 consist	 of	 revenue	 generated	 from	 the	
sale, generally at or below our cost, of hardware and accessories to 
independent dealers, agents and retailers, and directly to subscribers 
through  direct  fulfillment  by  Wireless’  customer  service  groups, 
websites and telesales, net of subsidies. 

Wireless’  operating  expenses  are  segregated  into  the  following 
categories for assessing business performance:

•	 	Cost	of	equipment	sales,	representing	costs	related	to	equipment	

revenue;

•	 	Sales	 and	 marketing	 expenses,	 consisting	 of	 costs	 to	 acquire	 and	
retain current and new subscribers, such as advertising, commissions 
paid to third parties for new activations, remuneration and benefits 
to sales and marketing employees as well as direct overheads related 
to these activities; and

•	 	Operating,	general	and	administrative	expenses,	consisting	primarily	
of network operating expenses, customer care expenses, retention 
costs, including residual commissions paid to distribution channels, 
Industry Canada licencing fees associated with spectrum utilization, 
inter-carrier  payments  to  roaming  partners  and  long  distance 
carriers, CRTC contribution levy and all other expenses incurred to 
operate the business on a day-to-day basis.

summarized Wireless Financial Results

Years ended December 31,  
(In millions of dollars, except margin) 

Operating revenue 

  Postpaid

  Prepaid

  Network revenue

  Equipment sales

Total operating revenue 

Operating expenses before the undernoted

  Cost of equipment sales
  Sales and marketing expenses

  Operating, general and administrative expenses

Adjusted operating profit(2)(3)

Stock-based compensation expense(4)

Settlement of pension obligations(5)

Integration and restructuring expenses(6)

Other items(7)

Operating profit(2)

Adjusted	operating	profit	margin	as	%	of	network	revenue(2)

Additions to PP&E(2)

 2010 (1 )

2009

%	Chg

 $ 

6,272   $ 

5,948 

297 

6,569 

399 

6,968 

 1,225 

628 

1,948 

3,801 

3,167 

(11) 

–

(5)

(5)

297 

6,245 

409 

6,654 

 1,059 

630 

1,923 

3,612 

3,042 

– 

(3)

(33)

–

 $ 

3,146   $ 

3,006 

48.2%

48.7%

 $ 

937   $ 

865 

 5 

 – 

 5 

 (2)

 5 

 16 

–

 1 

 5 

 4 

n/m 

n/m 

 (85) 

n/m

 5 

 8

(1)  the operating results of cityfone telecommunications inc. (“cityfone”) are included in Wireless’ results of operations from the date of acquisition on July 9, 2010.
(2)  as defined. see the sections entitled “key Performance indicators and non-GaaP Measures” and “supplementary information: non-GaaP calculations”.
(3)  adjusted operating profit includes losses of $11 million and $13 million related to the inukshuk wireless broadband initiative for 2010 and 2009, respectively.
(4)  see the section entitled “stock-based compensation”. 
(5)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(6)  For the year ended December 31, 2010, costs incurred relate to i) severances expenses resulting from the targeted restructuring of our employee base; ii) restructuring expenses resulting from the outsourcing 
of certain information technology functions; and iii) the acquisition transaction costs incurred and integration of acquired businesses. For the year ended December 31, 2009, costs incurred relate to i) 
severances resulting from the targeted restructuring of our employee base to combine the cable and Wireless businesses into a communications organization; and ii) severances and restructuring expenses 
resulting from the outsourcing of certain information technology functions.
(7)  Relates to the resolution of obligations and accruals relating to prior periods. 

26   RoGeRs coMMUnications inc.   2010  annUal RePoRt

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Wireless operating Highlights For the Year ended December 31, 2010 
•	 Network	 revenue	 increased	 by	 5%	 from	 2009	 while	 adjusted	
operating	 profit	 increased	 by	 4%	 during	 the	 same	 period,	 with	
margins	for	the	year	at	48.2%.

•	 	Subscriber	growth	continued	in	2010,	with	net	additions	of	466,000,	

of	which	approximately	68%	were	postpaid	subscribers.

•	 	Postpaid	subscriber	monthly	churn	was	1.18%	in	2010,	compared	to	

1.06%	in	2009.

•	 	Postpaid	 monthly	 ARPU	 was	 relatively	 flat	 compared	 to	 2009	 at	
$73.12, reflecting the impact of competitive intensity and declines in 
roaming and out-of-plan usage revenues, which offset the significant 
growth in wireless data revenue.

•	 	Revenues	from	wireless	data	services	grew	approximately	34%	year-
over-year to $1,834 million in 2010 from $1,366 million in 2009, and 
represented	approximately	28%	of	network	revenue	compared	to	
22%	in	2009.

•	 	Wireless	 activated	 approximately	 1.9	 million	 smartphone	 devices	
during  the  year,  predominantly  iPhone,  BlackBerry  and  Android 
devices.	Approximately	33%	of	these	activations	were	for	subscribers	
new	 to	 Wireless	 and	 67%	 being	 for	 existing	 Wireless	 subscribers	
who  upgraded  to  smartphones  and  generally  committed  to  new 
term  contracts.  Subscribers  with  smartphones  now  represent 
approximately	41%	of	the	overall	postpaid	subscriber	base,	up	from	
31%	from	last	year,	and	generate	average	ARPU	nearly	twice	that	of	
voice only subscribers.

•	 	Wireless	announced	a	strategic	business	relationship	with	TBayTel	
to  extend  HSPA+  service  across  Northern  Ontario  giving  Rogers 
and TBayTel customers significantly expanded 3.5G coverage across 
communities and major highway corridors covering an area of close 
to 300,000 square kilometres.  

summarized Wireless subscriber Results

(Subscriber statistics in thousands, except ARPU, churn and usage) 

Postpaid

  Gross additions

  Net additions (1)(2)

  Total postpaid retail subscribers

  Average monthly revenue per user (“ARPU”)(3)

  Average monthly minutes of usage

  Monthly churn

Prepaid 
  Gross additions

  Net additions (2)

  Total prepaid retail subscribers

  ARPU(3)

  Average monthly minutes of usage

  Monthly churn

total Postpaid and Prepaid 

  Gross additions

  Net additions

  Total postpaid and prepaid retail subscribers

  Monthly churn

Blended aRPU(3)

Blended average monthly minutes of usage

•	 	Wireless,	 through	 its	 50%-owned	 Inukshuk	 Wireless	 Partnership,	
entered  into  an  agreement  to  acquire  from  Craig  Wireless 
approximately 61 MHz of broadband radio service spectrum in the 
2500  MHz  to  2690  MHz  frequency  range  across  the  provinces  of 
British Columbia and Manitoba, as well as between 6 MHz to 24 MHz 
of miscellaneous spectrum in certain Manitoba markets.

•	 	Wireless	unveiled	the	Rogers	Handset	Protection	Guarantee	program	
for wireless customers. The program, a first from a Canadian wireless 
service provider, provides a simple and cost effective replacement 
service for customers whose devices have been lost, stolen or broken.

•	 	Wireless	launched	Rogers’	Extreme	Text	Messaging	service,	a	North	
American  first,  allowing  wireless  customers  to  personalize  their 
texting experience with signatures, distribution lists, blocking and 
forwarding, making the texting experience as easy and feature-rich 
as e-mail.

•	 Wireless	announced	the	introduction	of	a	new	wireless	brand	called	
chatr which offers prepaid unlimited talk and text network services 
within defined urban chatr zones.  

•	 Wireless	launched	the	next	generation	Apple	iPhone	4	that	includes	
new features such as video calling, higher-resolution display, multi-
tasking and HD video recording, and also began offering wireless 
service plans for Apple’s iPad for customers who want to take their 
movies, TV shows, music, games and reading with them. 

•	 Wireless	 commenced	 a	 LTE	 wireless	 network	 technical	 trial	 in	 the	
Ottawa area. LTE is a 4G wireless technology that enables network 
speeds  of  up  to  150  Mbps.  The  trial  seeks  to  validate  how  LTE 
technology  performs  across  a  variety  of  spectrum  frequencies 
in  urban,  suburban  and  rural  environments,  as  well  as  actual 
throughput speeds, performance quality and interoperability with 
our existing HSPA+ network.

2010

20 09

Chg

1,330 

319 

7,325 

1,377 

528 

6,979 

 $ 

73.12   $ 

73.93   $ 

 559 

 585 

(47) 

(209)

346 

(0.81)

 (26)

1.18%

1.06%

	0.12%

 731 

 147 

 582 

 24 

1,652 

 1,515 

 149

 123

 137 

 $ 

16.10   $ 

16.73   $ 

(0.63) 

 115 

3.18%

 121 

3.15%

 (6)

	0.03%

 2,061 

 466 

8,977 

1.53%

 1,959 

 552 

8,494 

1.44%

102

 (86)

 483 

	0.09%

 $ 

63.03   $ 

63.59  $ 

(0.56)

 478

 500 

 (22)

(1)  on July 9, 2010, we acquired 44,000 postpaid subscribers from cityfone. these subscribers are not included in net additions for the year ended December 31, 2010.
(2)  During 2010, we migrated 17,000 postpaid subscribers and 10,000 prepaid subscribers to tBaytel. these subscribers are not included in net additions for the year ended December 31, 2010 nor in the 

determination of postpaid or prepaid monthly churn.

(3)  as defined. see the section entitled “key Performance indicators and non-GaaP Measures”. as calculated in the “supplementary information: non-GaaP calculations” section.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   27

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

19.0%

31.0%

41.0%

SMARTPHONES AS A PERCENT 
OF POSTPAID SUBSCRIBERS

During 2010, Wireless activated 
and  upgraded  approximately  
1. 9   m i l l i o n   s m a r t p h o n e s , 
compared to approximately 1.5 
million  smar tphones  during 
2009.  These  smartphones  were 
p r e d o m i n a t e l y  
i P h o n e , 
BlackBerry and Android devices, 
of	 which	 approximately	 33%	
were  for  subscribers  new  to 
W irele s s .  T hi s  re sul te d 
in 
subscribers  with  smartphones 
representing	41%	of	the	overall	
postpaid  subscriber  base  as  at 
December 31, 2010, compared to 
31%	 as	 at	 December	 31,	 2009.	
These  subscribers  generally 
commit to new multi-year-term 
contracts, and typically generate 
ARPU nearly twice that of voice 
only  subscribers.  This  is  the 
largest  number  of  smartphone 
activations and new smartphone customer additions that Wireless has 
ever reported.

2009
2009

201 0
2010

2008
2008

Wireless equipment sales 
The year-over-year decrease in revenue from equipment sales, including 
activation fees and net of equipment subsidies for 2010, reflects the 
higher  smartphone  subsidy  levels,  which  offset  the  increase  in  the 
number of smartphone activations.

Wireless subscribers and network Revenue
The year-over-year decrease in total net subscriber additions for the 
year  primarily  reflects  an  increase  in  the  level  of  postpaid  churn 
associated with heightened competitive intensity, partially offset by 
increased gross additions of prepaid subscribers. 

Included in postpaid additions are a record number of new smartphone 
subscriber sales. The increase in prepaid subscriber additions was the 
result of Wireless’ launch of its urban zone-based unlimited voice and 
text ‘chatr’ product and also its continued offering from earlier in the 
summer of prepaid wireless service plans for the Apple iPad. In addition, 
Wireless introduced prepaid Rocket stick wireless data plans that offer 
the  same  speed  and  reliability  as  existing  postpaid  plans  but  are 
designed  for  customers  seeking  the  convenience  of  prepaid  online 
credit card activation without term contracts. 

During  2010,  we  acquired  British  Columbia  based  wireless  service 
reseller  Cityfone,  a  wholesale  customer  of  Wireless.  The  Cityfone 
customer base of approximately 44,000 subscribers was added as an 
adjustment to Wireless’ postpaid subscriber base during the year. In 
addition, we signed a strategic business relationship with TBayTel to 
extend HSPA+ service across Northern Ontario, and migrated 17,000 
postpaid subscribers and 10,000 prepaid subscribers to TBayTel. 

The increase in network revenue in 2010 compared to 2009 was driven 
predominantly  by  the  continued  growth  of  Wireless’  postpaid 
subscriber base and the continued adoption of wireless data services. 
Year-over-year	 blended	 ARPU	 decreased	 by	 0.9%,	 which	 reflects	
declines in roaming, out-of-plan usage and network access fees, offset 
by higher wireless data and other ancillary revenues. These decreases 
reflect a combination of factors, including the creation over the past 
year of voice and data roaming value plans for frequent travelers, and 
general competitive intensity. 

During	2010,	wireless	data	revenue	increased	by	approximately	34%	
from  2009,  to  $1,834  million.  This  growth  in  wireless  data  revenue 
reflects the continued penetration and growing usage of smartphone 
and wireless laptop devices which are driving increased usage of e-mail, 
wireless  Internet  access,  text  messaging  and  other  wireless  data 
services.	In	2010,	data	revenue	represented	approximately	28%	of	total	
network	revenue,	compared	to	22%	in	2009.	

WIRELESS POSTPAID AND 
PREPAID SUBSCRIBERS
(In thousands)

WIRELESS NETWORK 
REVENUE
(In millions of dollars)

WIRELESS DATA 
REVENUE
(In millions of dollars)

DATA REVENUE PERCENT 
OF BLENDED ARPU

6,451

1,491

6,979

1,515

7,325

1,652

$5,843

$6,245

$6,569

$946

$1,366

$1,834

16.4%

21.9%

27.9%

200 8
2008

2009
2009

201 0
2010

2008
2008

2009
2009

2010
2010

2008
2008

2009
2009

2010
2010

2008
2008

2009
2009

201 0
2010

Postpaid

Prepaid

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Wireless operating expenses

Years ended December 31, 
(In millions of dollars) 

Operating expenses

  Cost of equipment sales

  Sales and marketing expenses

  Operating, general and administrative expenses

Operating expenses before the undernoted

Stock-based compensation expense(1)

Settlement of pension obligations(2)

Integration and restructuring expenses(3)

Other items, net(4)

Total operating expenses  

2010

20 09

%Chg

 $ 

1,225   $ 

1,059 

628 

1,948 

 3,801 

11 

– 

5

5

630 

1,923 

 3,612

–

3

33 

–

 $ 

3,822   $ 

3,648 

 16 

–

 1 

 5

n/m 

n/m 

 (85) 

n/m

 5 

(1)  see the section entitled “stock-based compensation”. 
(2)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(3)  For the year ended December 31, 2010, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base; ii) restructuring expenses resulting from the outsourcing of certain 
information technology functions; and iii) the closure of certain Rogers Retail stores. For the year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of 
our employee base to combine the cable and Wireless businesses into a communications organization; and ii) severances and restructuring expenses resulting from the outsourcing of certain information 
technology functions.

(4)  Relates to the resolution of obligations and accruals relating to prior periods.

The $166 million increase in cost of equipment sales for 2010, compared 
to 2009, was primarily the result of an increase in hardware upgrade 
units versus the prior period and a continued increase in the mix of 
smartphones for both new and upgrading subscribers. A large number 
of  existing  iPhone  and  BlackBerry  subscribers  became  eligible  for 
hardware	upgrades	during	the	second	half	of	2010,	which	led	to	a	57%	
increase in the number of smartphone upgrades versus the year ended 
December 31, 2009. This was the single largest factor driving the year-
over-year increase in expenses, and Wireless views these costs as net 
present value positive investments in the acquisition and retention of 
higher ARPU, lower churning customers who are on term contracts.

Sales and marketing expenses were flat for 2010, compared to 2009, as 
increased  spending  on  advertising  and  promotion  costs  for  new 
marketing  campaigns,  higher  data  activations,  and  higher  dealer 
compensation associated with both volumes and mix, were offset by 
savings resulting from cost reduction initiatives.

The year-over-year increase in operating, general and administrative 
expenses for 2010, compared to 2009, excluding retention spending 
discussed below, was driven by the growth in the Wireless subscriber 
base, offset by savings related to operating and scale efficiencies across 
various functions. In addition, increases in information technology and 
customer  care  as  a  result  of  the  complexity  of  supporting  more 
sophisticated devices and services were predominately offset by savings 
related to operating and scale efficiencies across various functions.

Total retention spending, including subsidies on handset upgrades, 
was  $815  million  in  2010,  compared  to  $588  million  in  2009.  The 
significant increase is a result of a higher volume of upgrade activity 
by  existing  subscribers  as  discussed  above  and  a  higher  mix  of 
smartphones compared to 2009.

Wireless adjusted operating Profit
The	4%	year-over-year	increase	in	adjusted	operating	profit	and	the	
48.2%	adjusted	operating	profit	margin	on	network	revenue	(which	
excludes  equipment  sales  revenue)  for  2010  primarily  reflect  the 
increase in the total operating expenses discussed above, driven heavily 
by the record level of smartphone activations and upgrades and related 
level  of  subsidy  spending,  partially  offset  by  the  increase  in  
network revenue.

WIRELESS ADJUSTED 
OPERATING PROFIT
(In millions of dollars)

$2,806

$3,042

$3,167

2008
2008

2009
2009

2010
2010

RoGeRs coMMUnications inc.   2010  annUal RePoRt   29

  
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WiReless acQUisition
acquisition of cityfone telecommunications inc.
On  July  9,  2010,  we  acquired  the  assets  of  Cityfone  for  cash 
consideration  of  $26  million.  Cityfone  is  a  Canadian  Mobile  Virtual 
Network Operator and offers postpaid wireless voice and data services 
to approximately 44,000 subscribers through private label programs 

with major Canadian brands. The acquisition was accounted for using 
the  acquisition  method  with  the  results  of  operations  consolidated 
with those of ours effective July 9, 2010.

Wireless additions to Property, Plant and equipment
Wireless additions to PP&E are classified into the following categories: 

Years ended December 31, 
(In millions of dollars) 

Additions to PP&E

  Capacity 

  Quality

  Network – other

Information technology and other

Total additions to PP&E 

2010

2009

%	Chg

 $ 

446   $ 

284 

61 

146

 $ 

937   $ 

498 

199 

39 

129 

865 

 (10) 

 43 

 56

 13

 8

Wireless PP&E additions for 2010 reflect spending on network capacity, 
such  as  radio  channel  additions,  network  core  improvements  and 
network enhancing features, including the continued deployment of 
our HSPA+ network. Quality-related additions to PP&E are associated 
with upgrades to the network to enable higher throughput speeds, in 
addition to improved network access associated activities such as site 
build  programs  and  network  sectorization  work.  Moreover,  Quality 
includes test and monitoring equipment and operating support system 
activities. Investments in Network – other are associated with network 
reliability  and  renewal  initiatives,  infrastructure  upgrades  and  new 
product platforms. Information technology and other wireless specific 
system initiatives include billing and back-office system upgrades, and 
other facilities and equipment spending.

The  increase  in  Wireless  PP&E  additions  for  2010  is  largely  due  to 
Quality-related deployment of additional cell sites into the network, 
while the increase in Network – other spending reflects deployment of 
cross-platform  feature  enablement.  The  increase  in  information 
technology  and  other  was  driven  primarily  by  an  enterprise  data 
warehouse  project  and  start  up  of  the  chatr  brand  during  the  year. 
These increases were partially offset by the decrease in capacity related 
to completion of the HSPA 21Mbps roll-out program in 2010.

During  2010,  we  announced  the  start  of  technical  trials  of  next 
generation  LTE  wireless  network  technology  in  various  frequency 
bands in the Ottawa area to better understand and plan for LTE data 
throughput speeds, performance quality and the interoperability of 
LTE with our existing HSPA+ network. 

WIRELESS ADDITIONS TO PP&E

IT & Other 16%

Network – Other 6%

Quality 30%

Capacity 48%

caBle

c aBle’s BUsiness 
Cable  is  one  of  Canada’s  largest  providers  of  cable  television,  high-
speed  Internet  access  and  cable  telephony  services,  and  is  also  
a  facilities-based  telecommunications  alternative  to  the  traditional 
telephone  companies.  Its  business  consists  of  the  following  three 
segments:   

The Cable Operations segment has 2.3 million television subscribers at 
December	31,	2010,	representing	approximately	29%	of	all	television	
subscribers in Canada. At December 31, 2010, it provided digital cable 
services to approximately 1.7 million of its television subscribers and 
high-speed  Internet  service  to  approximately  1.7  million  residential 
subscribers.  It  provides  local  telephone  and  long-distance  services 
under  the  Rogers  Home  Phone  brand  to  residential  customers  with 
both  voice-over-cable  and  circuit-switched  technologies  with  over  a 
million subscriber lines at December 31, 2010.

The Rogers Business Solutions (“RBS”) segment of Cable offers local and 
long-distance  telephone,  enhanced  voice  and  data  networking 
services, and IP access to medium and large Canadian businesses and 
governments, as well as making some of these offerings available on a 
wholesale basis to other telecommunications providers and within RCI. 
At December 31, 2010, there were 146,000 local line equivalents and 
42,000 broadband data circuits in service. Cable and RBS are increasingly 
focusing its business segment sales efforts within its traditional cable 
television footprint, where it is able to provide and serve customers with 
voice and data telephony services provided over its own infrastructure.

The  Rogers  Retail  segment  operates  a  retail  distribution  chain  with 
approximately 400 stores at December 31, 2010, many of which provide 
customers with the ability to purchase all of Rogers’ primary services 
(cable  television,  Internet,  cable  telephony  and  wireless),  pay  their 
Rogers  bills,  and  pick  up  or  return  Rogers  digital  and  Internet 
equipment.  The  segment  also  offers  digital  video  disc  (“DVD”)  and 
video game sales and rentals. 

30   RoGeRs coMMUnications inc.   2010  annUal RePoRt

 
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cable’s Products and services 
Cable has highly-clustered and technologically advanced broadband 
cable  networks  in  the  provinces  of  Ontario,  New  Brunswick  and 
Newfoundland  and  Labrador.  Its  Ontario  cable  systems,  which 
encompass	approximately	90%	of	its	2.3	million	television	subscribers,	
are concentrated in and around three principal clusters: (i) the Greater 
Toronto Area, Canada’s largest metropolitan centre; (ii) Ottawa, the 
capital  city  of  Canada;  and  (iii)  the  Guelph  to  London  corridor  in 
southwestern  Ontario.  The  New  Brunswick  and  Newfoundland  and 
Labrador cable systems in Atlantic Canada comprise the balance of its 
cable systems and subscribers.

CABLE REVENUE MIX

Retail  8%
Business Solutions  14%

Home Phone  12%

Internet  21%

Television  45%

Through  its  technologically  advanced  broadband  networks,  Cable 
offers a diverse range of services, including digital and analog cable 
television, Internet access and voice-over-cable telephony services.

As	at	December	31,	2010,	approximately	89%	of	Cable’s	overall	network	
and	99%	of	its	network	in	Ontario	had	been	upgraded	to	transmit	860	
MHz	 of	 bandwidth.	 With	 approximately	 99%	 of	 Cable’s	 network	
offering  digital  cable  services,  it  has  a  richly  featured  and  highly 
competitive video offering, which includes high-definition television 
(“HDTV”), on-demand programming including movies, television series 
and  events  available  on  a  per-purchase  basis  or  in  some  cases  on  a 
subscription  basis,  personal  video  recorders  (“PVR”),  time-shifted 
programming,  as  well  as  a  significant  line-up  of  digital  specialty, 
multicultural and sports programming. 

During 2009, Cable introduced Rogers On-Demand Online, Canada’s 
most comprehensive online destination for primetime and specialty TV 
programming,  movies,  sports  and  web-only  extras.  The  service  is 
offered as strong added value to all Rogers Customers across Canada, 
with  Cable  customers  getting  additional  access  to  specialty  content 
based on their cable package. In the fall of 2010, a transactional section 
was added to service, allowing users to rent and stream new releases 
and  library  titles  online.  The  service  is  currently  accessible  through 
laptops and desktops, with plans to extend access to other devices in 
the near future.

Cable offers multiple tiers of Internet services, which are differentiated 
principally by bandwidth capabilities and monthly usage allowances.

Cable’s  voice-over-cable  telephony  services  were  introduced  in  July 
2005 and have grown both in the number of subscribers and in the size 
of the geographic area where the service is available. Cable offers a 
variety of home phone packages coupled with competitive feature sets 
and long-distance plans. 

Cable offers multi-product bundles at discounted rates, which allow 
customers to choose from among a range of Rogers’ cable television, 
Internet,  voice - over- cable  telephony  and  wireless  produc ts  
and  services,  subject  to,  in  most  cases,  minimum  purchase  and  
term commitments.

Cable’s RBS segment offers local and long-distance services, enhanced 
voice  and  data  networking  services,  and  IP  application  solutions  to 
businesses,  government  agencies  and  telecom  wholesalers  in  many 
markets  across  Canada  on  both  an  on-net  and  resold  basis.  Cable  

has increasingly refocused its marketing and sales to concentrate on 
offerings  that  utilize  its  own  facilities  within  its  traditional  cable 
television serving areas.

Cable sells and services Rogers branded Cable and Wireless products 
and  also  offers  DVD  and  video  game  sales  and  rentals  through  
Rogers Retail.

cable’s Distribution 
In  addition  to  the  Rogers  Retail  stores,  Cable  markets  its  services 
through an extensive network of third party retail locations across its 
network  footprint.  Rogers  Retail  provides  customers  with  a  single 
direct retail channel featuring Rogers’ wireless and cable products and 
services. In addition to its own and third party retail locations, Cable 
markets  its  services  and  products  through  a  variety  of  additional 
channels, including call centres, outbound telemarketing, field agents, 
direct mail, television advertising, its own direct sales force, exclusive 
and  non-exclusive  agents,  as  well  as  through  business  associations. 
Cable also offers products and services and customer service via our 
e-business website, rogers.com. 

cable’s networks 
Cable’s  networks  in  the  provinces  of  Ontario,  New  Brunswick,  and 
Newfoundland and Labrador, with few exceptions, are interconnected 
to regional head-ends, where analog and digital channel line-ups are 
assembled  for  distribution  to  customers  and  Internet  traffic  is 
aggregated and routed to and from customers, by inter-city fibre-optic 
rings. The fibre-optic interconnections allow the majority of its cable 
systems  to  function  as  a  single  cable  network.  Cable’s  two  regional 
head-ends in Toronto, Ontario and Moncton, New Brunswick provide 
the source for most television signals used across its cable systems.

Cable’s technology architecture is based on a three-tiered structure of 
primary  hubs,  optical  nodes  and  co-axial  distribution.  The  primary 
hubs,  located  in  each  service  region,  are  connected  by  an  inter-city 
fibre-optic network carrying television, Internet, network control and 
monitoring  and  administrative  traffic.  The  fibre-optic  network  is 
generally configured in rings that allow signals to flow in and out of 
each  primary  hub,  or  head-end,  through  two  paths,  providing 
protection from a fibre cut or other disruption. These high-capacity 
fibre-optic  networks  deliver  high  performance  and  reliability  and 
generally have capacity for future growth in the form of dark fibres and 
unused	optical	wavelengths.	Approximately	99%	of	the	homes	passed	
by Cable’s network are fed from primary hubs, or head-ends, which 
serve	on	average	90,000	homes	each.	The	remaining	1%	of	the	homes	
passed by the network are in smaller more rural systems mostly in New 
Brunswick and Newfoundland and Labrador that are served by smaller 
non-fibre connected hubs.

Optical  fibre  joins  the  primary  hub  to  the  optical  nodes  in  the  
cable distribution plant. Final distribution to subscriber homes from 
optical  nodes  uses  high-bandwidth  co-axial  cable  with  two-way 
amplifiers  to  support  on-demand  television  and  Internet  service. 
Co-axial cable capacity has been increased repeatedly by introducing 
more  advanced  amplifier  technologies.  Co-axial  cable  is  a  cost-
effective,  high-bandwidth  and  widely  deployed  means  of  carrying 
two-way digital television, broadband Internet and telephony services 
to residential subscribers.

Groups of on average 430 homes are served from each optical node in a 
cable  architecture  commonly  referred  to  as  fibre-to-the-feeder 
(“FTTF”). The FTTF plant provides bandwidth generally at 860 MHz, 
which includes 37 MHz of bandwidth used for “upstream” transmission 
from  the  subscribers’  premises  to  the  primary  hub.  As  additional 
downstream  and/or  upstream  capacity  is  required,  the  number  of 
homes  served  by  each  optical  node  is  reduced  in  an  engineering 
practice referred to as node-splitting. Fibre cable has been placed to 
permit a continuous reduction of the average node size by installing 
additional  optical  transceiver  modules  and  optical  transmitters  and 
return receivers in the head-ends and primary hubs.

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Cable believes that the 860 MHz FTTF architecture provides sufficient 
bandwidth to provide for television, data, telephony and other future 
services,  high  picture  quality,  advanced  two-way  capability  and 
network reliability. This architecture also allows for the introduction of 
bandwidth optimization technologies, such as switched digital video 
(“SDV”)  and  MPEG4,  and  offers  the  ability  to  continue  to  expand 
service  offerings  on  the  existing  infrastructure.  SDV  has  been 
successfully  deployed  in  almost  all  head-ends.  In  addition,  Cable’s 
clustered  network  of  cable  systems  served  by  regional  head-ends 
facilitates its ability to rapidly introduce new services to large areas of 
subscribers simultaneously. In new construction projects in major urban 
areas, Cable is now deploying a cable network architecture commonly 
referred  to  as  fibre-to-the-curb  (“FTTC”).  This  architecture  provides 
improved  reliability  and  reduced  maintenance  due  to  fewer  active 
network devices being deployed. 

Cable’s  voice-over-cable  telephony  services  are  offered  over  an 
advanced broadband IP multimedia network layer deployed across its 
cable  service  areas.  This  network  platform  provides  for  a  scalable 
primary line quality digital voice-over-cable telephony service utilizing 
Packet  Cable  and  Data  Over  Cable  Service  Interface  Specification 
(“DOCSIS”) standards, including network redundancy as well as multi-
hour network and customer premises backup powering.  

Cable operates on behalf of Wireless and RBS (including the recently 
acquired Atria Networks LP), a North American transcontinental fibre-
optic  network  extending  over  38,000  route  kilometres  providing  a 
significant North American geographic footprint connecting Canada’s 
largest markets while also reaching key U.S. markets for the exchange 
of data and voice traffic, also known as peering. In Canada, the network 
extends from Vancouver in the west to St. John’s in the east. The assets 
include local and regional fibre, transmission electronics and systems, 
hubs, points of presence (“POPs”), and switching infrastructure. Cable’s 
network extends into the U.S. from Vancouver south to Seattle in the 
west,  from  the  Manitoba-Minnesota  border,  through  Minneapolis, 
Milwaukee  and  Chicago  in  the  mid-west  and  from  Toronto  through 
Buffalo and Montreal through Albany to New York City in the east. 
Cable has connected its North American network with Europe through 
international gateway switches in New York City. 

Where Cable does not have its own local facilities directly to a business 
customer’s premises, the local service is provided under a third party 
wholesale arrangement. 

c aBle’s stR ateGY   
C a b l e  s e e k s  t o  m a x i m ize 
sub s crib e r  s hare ,  reve nu e , 
operating  profit  and  return  on 
invested capital by leveraging its 
technologically advanced cable 
n e t w o r k s   a n d  
i n n o v a t i v e 
products  and  services  to  meet 
the information, entertainment 
and  communications  needs  of 
its residential and small business 
customers. The key elements of 
the strategy are as follows:

•	 Maintaining	 technologically	
advanced  cable  net works 
and  systems  clustered  and 
interconnected in and around 
metropolitan areas; 

CABLE TOTAL REVENUE
(In millions of dollars)

$3,809

$3,948

$4,052

2008
2008

2009
2009

2010
2010

•	 Offering	a	wide	selection	of	advanced	and	innovative	information,	
entertainment  and  communications  products  and  services  over 
its  broadband  networks,  such  as  the  ongoing  expansion  of  its 
HDTV, specialty and on-demand video services, increasingly faster 
broadband Internet speeds, and emerging opportunities for home 
monitoring and control; 

•	 Ongoing	 focus	 on	 enhanced	 customer	 experience	 through	 the	
quality  and  reliability  of  its  innovative  products,  services  and 
customer support programs;

•	 Targeting	 its	 product	 and	 content	 development	 to	 the	 changing	
demographic  trends  within  its  service  territory,  such  as  products 
targeted to multicultural communities and small businesses;

•	 Continuing	to	lead	the	development	and	expansion	of	the	online	
content and entertainment experience with the continued expansion 
of  its  successful  broadband  video  platform,  Rogers  On-Demand 
Online;

•	 Continuing	 to	 deepen	 our	 presence	 and	 core	 connections	 in	 an	
increasing number of customer homes with anchor products such as 
broadband Internet, video and telephony; and

•	 Focusing	on	driving	deeper	penetration	of	its	on-net	data	and	voice	
services into the small and medium-sized business segments within 
and contiguous to its cable footprint. 

Recent c aBle inDUstRY tRenDs 
investment in improved cable television networks and expanded   
service offerings
In recent years, North American cable television companies have made 
substantial investments in the installation of fibre-optic cable, including 
fibre  to  the  home  and  premises  initiatives,  and  electronics  in  their 
respective networks and in the development of Internet, digital cable 
and  voice-over-cable  telephony  services.  These  investments  have 
enabled  cable  television  companies  to  offer  expanded  packages  of 
digital cable television services, including VOD and SVOD, pay television 
packages, PVR, HDTV programming, increasingly fast tiers of Internet 
services, and telephony services. These investments have enabled cable 
television companies to offer increased speed and quality of service in 
their expanded digital television packages, PVR, HDTV programming, 
higher speed Internet and telephony services. 

increased competition from alternative Broadcasting Distribution 

Undertakings
As  fully  described  in  the  section  entitled  “Competition  in  our 
Businesses”, Canadian cable television systems generally face legal and 
illegal competition from several alternative multi-channel broadcasting 
distribution systems. 

Growth of internet Protocol-Based services
The  availability  of  telephony  over  the  Internet  has  become  a  direct 
competitor to Canadian cable television systems. Voice-over-Internet 
Protocol (“VoIP”) local services are being provided by non-facilities-
based providers, such as Vonage, who market VoIP local services to the 
subscribers of ILEC, cable and other companies’ high-speed Internet 
services.  In  addition  and  as  discussed  below,  certain  television  and 
movie  content  is  increasingly  becoming  available  over  the  Internet. 
Traditional  TV  viewing  will  be  challenged  by  wide  range  of  options 
available to consumers such as over-the-top television (such as Apple 
TV), online video offerings (such as Netflix) and Mobile TV.

In the enterprise market, there is a continuing shift to IP-based services, 
in particular from asynchronous transfer mode (“ATM”) and frame relay 
(two common data networking technologies) to IP delivered through 
virtual private networking (“VPN”) services. This transition results in 
lower costs for both users and carriers. 

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increasing availability of online access to cable tV content
Cable and content providers in the U.S. and Canada continue to create 
platforms  and  portals  which  provide  for  online  access  to  certain 
television  content  via  broadband  Internet  connections  instead  of 
traditional  cable  television  access.  These  platforms,  including  one 
launched  in  late  2009  by  Cable  called  Rogers  On-Demand  Online, 
generally  provide  authentication  features,  which  control  and  limit 
access  to  content  that  is  subscribed  to  at  the  user’s  residence.  The 
launch and development of these online content platforms are in the 
early stages and are subject to ongoing discussions between content 
providers and cable companies with respect to how access to televised 
and  on-demand  content  is  granted,  controlled  and  monetized.  It  is 
unclear whether such platforms will be complementary or competitive 
to Cable’s business over time. 

Facilities-Based telephony services competitors 
Competition has remained intense for a number of years in the long-
distance telephony service markets with the average price per minute 
continuing to decline year-over-year. Competition in the local telephone 
market also continues to be intense between Cable, ILECs and various 
VoIP providers.

c aBle oPeR atinG anD Financial ResUlts
For purposes of this discussion, revenue has been classified according to 
the following categories:

•	 Cable,	which	includes	revenue	derived	from:	

•	 analog	 cable	 service,	 consisting	 of	 basic	 cable	 service	 fees	 plus	
extended  basic  (or  tier)  service  fees,  and  access  fees  for  use  of 
channel capacity by third and related parties; and

•	 digital	cable	service	revenue,	consisting	of	digital	channel	service	
fees, including premium and specialty service subscription fees, 
PPV service fees, VOD service fees, and revenue earned on the sale 
and rental of digital cable set-top terminals;

•	 Internet,	which	includes	monthly	and	additional	use	service	revenues	
from  residential  and  small  business  Internet  access  service  and 
modem sale and rental fees; 

•	 Rogers	Home	Phone,	which	includes	revenues	from	residential	and	
small business local telephony service, calling features such as voice 
mail and call-waiting, and long-distance;

•	 RBS,	 which	 includes	 local	 and	 long-distance	 revenues,	 enhanced	
voice  and  data  services  revenue  from  enterprise  and  government 
customers, as well as the sale of these offerings on a wholesale basis 
to other telecommunications carriers and within RCI; and

•	 Rogers	 Retail,	 which	 includes	 commissions	 and	 revenues	 earned	
while  acting  as  an  agent  to  sell  other  Rogers’  services,  such  as 
wireless, Internet, digital cable and cable telephony, as well as the 
sale and rental of DVDs and video games.

Operating expenses are segregated into the following categories for 
assessing business performance:

•	 Sales	and	marketing	expenses,	which	include	sales	and	retention-
related advertising and customer communications as well as other 
customer acquisition costs, such as sales support and commissions 
as well as costs of operating, advertising and promoting the Rogers  
Retail chain;

•	 Operating,	general	and	administrative	expenses,	which	include	all	
other  expenses  incurred  to  operate  the  business  on  a  day-to-day 
basis and to service subscriber relationships, including:

•	 the	 monthly	 contracted	 payments	 for	 the	 acquisition	 of	
programming  paid  directly  to  the  programming  suppliers, 
copyright collectives and the Canadian Programming Production 
Funds;

•	 Internet	 interconnectivity	 and	 usage	 charges	 and	 the	 cost	 of	

operating Cable’s Internet service;

•	 inter-carrier	 payments	 for	 interconnect	 to	 the	 local	 access	 and	
long-distance  carriers  related  to  cable  and  circuit-switched 
telephony service;

•	 technical	service	expenses,	which	include	the	costs	of	operating	
and  maintaining  cable  networks  as  well  as  certain  customer 
service activities, such as installations and repair;

•	 customer	care	expenses,	which	include	the	costs	associated	with	

customer order-taking and billing inquiries;

•	 community	 television	 expenses,	 which	 consist	 of	 the	 costs	 to	
operate a series of local community-based television stations per 
regulatory requirements in Cable’s licenced systems;

•	 expenses	 related	 to	 the	 corporate	 management	 of	 the	 Rogers	

Retail stores; and

•	 other	general	and	administrative	expenses.

•	 Cost	of	Rogers	Retail	sales,	which	is	composed	of	store	merchandise	
and depreciation related to the acquisition of DVD and game rental 
assets.

In the cable industry in Canada, the demand for services, particularly 
Internet, digital television and cable telephony services, continues to 
grow and the variable costs associated with this growth, such as the 
cost of content, commissions for subscriber activations, as well as the 
fixed  costs  of  acquiring  new  subscribers,  are  material.  As  such, 
fluctuations  in  the  number  of  activations  of  new  subscribers  from 
period-to-period result in fluctuations in sales, marketing, cost of sales 
and field services expenses.

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summarized cable Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

  Cable Operations(2)

  RBS

  Rogers Retail

Intercompany eliminations

Total operating revenue 

Adjusted operating profit (loss) before the undernoted
  Cable Operations(2)

  RBS

  Rogers Retail

Adjusted operating profit(3)
Stock-based compensation (expense) recovery(4)
Settlement of pension obligations(5)

Integration and restructuring expenses(6)

Other items, net (7)

Adjustment for CRTC Part II fees decision(8)

Operating profit(3) 

Adjusted operating profit (loss) margin(3)
  Cable Operations(2)

  RBS

  Rogers Retail

Additions to PP&E(3)

  Cable Operations(2)

  RBS

  Rogers Retail

Total additions to PP&E

2010 (1 )

2009

%	Chg

 4 

 11

 (11)

 71 

 3 

 10 

 14

 200 

 9 
 n/m
 n/m 

 (50) 

n/m

 n/m 

 6 

 $ 

3,185   $ 

3,074 

560 

355 

(48)

503 

399 

(28)

4,052 

3,948 

1,424 

1,298 

40 

(27)

 1,437 
(7) 
–

(23)

(5)

–

35

(9)

 1,324
12 
(11)

(46)

–

46

 $ 

1,402 

 $ 

1,325 

44.7%

7.1%

 (7.6%)

	42.2%	

	7.0%	

	(2.3%)	

 $ 

611 

 $ 

642 

38

13 

37 

14 

 $ 

662 

 $ 

693

 (5)

 3 

(7)

 (4)

(1)  the operating results of Blink communications inc. (“Blink”) are included in RBs’s results of operations from the date of acquisition on January 29, 2010 and the operating results of kincardine cable t.V. ltd. 

(“kincardine”) are included in cable operations’ results of operations from the date of acquisition on July 30, 2010.

(2)  cable operations segment includes cable television services, internet services and Rogers Home Phone services.
(3)  as defined. see the sections entitled “key Performance indicators and non-GaaP Measures” and “supplementary information: non-GaaP calculations”. 
(4)  see the section entitled “stock-based compensation”.
(5)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(6)  For the year ended December 31, 2010, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to improve our cost structure; ii) restructuring expenses resulting 
from the outsourcing of certain information technology functions; iii) acquisition transaction costs and the integration of acquired businesses; and iv) the closure of certain Rogers Retail stores. For the 
year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the cable and Wireless businesses into a communications 
organization; ii) severances and restructuring expenses resulting from the outsourcing of certain information technology functions; iii) the integration of acquired businesses; and iv) the closure of certain 
Rogers Retail stores.

(7)  Relates to the resolution of obligations and accruals relating to prior periods. 
(8)  Relates to an adjustment for cRtc Part ii fees related to prior periods. see the section entitled “Government Regulation and Regulatory Developments”.

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oPeR atinG HiGHliGHts FoR tHe YeaR enDeD DeceMBeR 31, 2010
•	 Cable	 grew	 high-speed	 Internet	 subscribers	 by	 67,000,	 cable	
telephony lines by 66,000, digital cable households by 69,000 and 
television subscribers by 9,000 during the year.

•	 Cable’s	Internet	subscriber	base	continued	to	grow	during	the	year	
and	 penetration	 is	 approximately	 45%	 of	 the	 homes	 passed	 by	
our	 cable	 networks	 and	 73%	 of	 our	 television	 subscriber	 base.	 In	 
addition,	digital	penetration	now	represents	approximately	75%	of	
television households. 

•	 HDTV	digital	cable	subscribers	increased	19%	from	December 31, 2009	

to December 31, 2010, to approximately 850,000.

•	 The	cable	residential	telephony	subscriber	base	continued	to	grow	
ending the year with just over 1 million residential voice-over-cable 
telephony lines, which brings the total penetration of cable telephony 
lines	to	44%	of	television	subscribers	at	December 31, 2010,	up	from	
41%	in	the	prior	year.

•	 Cable	completed	the	deployment	of	DOCSIS	3.0	high-speed	Internet	

service	to	100%	of	its	footprint.		

•	 Cable	continues	to	leverage	its	position	in	the	small	business	market	
with its innovative business-grade communications services designed 

specifically for the Canadian SME segment providing multi-line small 
businesses with access to a suite of leading-edge telephony solutions 
including line hunting and simultaneous ringing.

•	 Cable	grew	its	Rogers	On	Demand	Online	broadband	video	service	
offerings to over 10,000 hours of content and a registered user base 
of approximately 300,000. This included the launch of a transactional 
rentals  section  that  allows  consumers  to  rent  new  release  movies 
and library titles, the addition of 2 live streaming channels and a 
comprehensive 2010 FIFA World cup cross platform offering, which 
featured live streaming and on demand coverage of over 60 games in 
4 languages.

•	 Cable	divested	certain	assets	related	to	its	remaining	circuit-switched	
operations,  including  co-location  sites  and  related  equipment.  In 
addition,  the  remaining  residential  circuit-switched  lines  in  Cable 
Operations are in the process of being transferred to a third party 
reseller.  The  portion  of  RBS’s  business  customer  lines  provisioned 
over these circuit-switched co-location facilities will continue to be 
serviced by RBS under a separate wholesale arrangement. 

See  the  following  segment  discussions  for  a  detailed  discussion  of 
operating results.

c aBle oPeR ations
summarized Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

  Cable Television

Internet

  Rogers Home Phone

Total Cable Operations operating revenue 

Operating expenses before the undernoted 
  Sales and marketing expenses

  Operating, general and administrative expenses

Adjusted operating profit(2)
Stock-based compensation (expense) recovery(3)

Settlement of pension obligations(4)

Integration and restructuring expenses(5)

Other items, net(6)

Adjustment for CRTC Part II fees decision(7)

Operating profit(2)

Adjusted operating profit margin(2)

2010 (1 )

200 9

%	Chg

 $ 

1,830   $ 

1,780

848 

507 

781

513 

3,185 

3,074

222 

1,539 

243 

1,533 

1,761 

1,776

1,424 
(7) 

1,298
12 

–

(3)

(7) 

–

(10) 

(31)

–

46

 $ 

1,407   $ 

1,315

44.7%

42.2%

 3 

 9 

(1) 

 4

 (9)

 – 

(1)

 10 
n/m

 n/m 

(90) 

 n/m 

 n/m 

 7 

(1)  the operating results of kincardine are included in cable operations’ results of operations from the date of acquisition on July 30, 2010. 
(2)  as defined. see the sections entitled “key Performance indicators and non-GaaP Measures” and “supplementary information: non-GaaP calculations”. 
(3)  see the section entitled “stock-based compensation”. 
(4)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(5)  For the year ended December 31, 2010, costs incurred relate to restructuring expenses resulting from the outsourcing of certain information technology functions. For the year ended December 31, 2009, 
costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the cable and Wireless businesses into a communications organization; ii) severances and 
restructuring expenses resulting from the outsourcing of certain information technology functions; and iii) the integration of acquired businesses.

(6)  Relates to the resolution of obligations and accruals relating to prior periods. 
(7)  Relates to an adjustment for cRtc Part ii fees related to prior periods. see the section entitled “Government Regulation and Regulatory Developments”.

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

summarized subscriber Results

Years ended December 31,  
(Subscriber statistics in thousands) 

Cable homes passed

Television

  Net additions (losses)

  Total television subscribers(1)

  Digital Cable 

  Households, net additions

  Total digital cable households(1)

Cable High-speed Internet

  Net additions(2)

  Total cable high-speed Internet subscribers(1)(2)

Cable telephony lines 

  Net additions and migrations(3)

  Total cable telephony lines

Total cable service units(4) 

  Net additions

  Total cable service units

Circuit-switched lines

  Net losses and migrations(3)

  Total circuit-switched lines(5)

2010

2009

Chg

3,708 

3,635 

4

(24) 

2,305 

2,296 

67 

1,733

64

1,686

66 

1,003 

134

4,994 

114 

1,664 

48 

1,619 

97 

937 

121

4,852 

(48)

46

(91)

124

73 

28

9

(47)

69 

16

67 

(31)

66 

13 

142

43

(78)

(1)  on July 30, 2010, we acquired 6,000 television subscribers, 2,000 digital cable households, and 3,000 cable high-speed internet subscribers from kincardine. these subscribers are not included in net additions 

for 2010.

(2)  cable high-speed internet subscriber base excludes aDsl subscribers of 2,000 and 5,000 at December 31, 2010 and 2009, respectively. in addition, net additions exclude aDsl subscriber losses of 3,000 and 

6,000 in the years ended December 31, 2010 and 2009, respectively. 

(3)  includes approximately 8,000 and 17,000 migrations from circuit-switched to cable telephony for the years ended December 31, 2010 and 2009, respectively.
(4)  total cable service units are comprised of television subscribers, cable high-speed internet subscribers and cable telephony lines.
(5)  approximately 30,000 circuit-switched lines were migrated during 2010 to a third party reseller under the terms of an agreement to sell the remaining circuit-switched telephone business. these migrations are 

not included in net losses and migrations for 2010.

CABLE SUBSCRIBER BREAKDOWN

Home Phone 15%

Internet  25%

Television 34%

Digital  26%

cable television Revenue 
The increase in Cable Television revenue for 2010, compared to 2009, 
reflects  the  continuing  increase  in  penetration  of  our  digital  cable 
product offerings and pricing changes. The slowdown in the year-over-
year growth rate of Cable Television revenue from 2009 to 2010 partially 
reflects  the  timing  of  annual  pricing  changes,  which  took  place  in 
March  2009  and  July  2010,  combined  with  the  cumulative  effect  of 
targeted bundling and retention initiatives to transition portions of the 
subscriber base to term contracts and a lower number of subsidized 
digital box sales.

DIGITAL HOUSEHOLDS 
AND PENETRATION OF 
TELEVISION CUSTOMERS 
(In thousands)

HIGH-DEFINITION 
HOUSEHOLDS
(In thousands)

1,550

1,664

1,733

568

715

850

72%

75%

67%

36   RoGeRs coMMUnications inc.   2010  annUal RePoRt

2008
2008

2009
2009

2010
2010

2008
2008

2009
2009

2010
2010

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

INTERNET SUBSCRIBERS 
AND PENETRATION 
OF HOMES PASSED (In thousands)

CABLE TELEPHONY SUBSCRIBERS 
AND PENETRATION OF 
HOMES PASSED (In thousands)

CABLE OPERATIONS ADJUSTED 
OPERATING PROFIT 
AND MARGIN (In millions of dollars)

CABLE SUBSCRIBER 
BREAKDOWN
(In thousands)

1,571

1,619

1,686

840

937

1,003

$1,171

$1,298

$1,424

2,320

1,550

1,571

840

2,296

1,664

1,619

937

2,305

1,733

1,686

1,003

44%

45%

45%

41%

42%

45%

24%

26%

27%

2008
2008

2009
2009

2010
2010

2008
2008

2009
2009

2010
2010

200 8
2008

2009
2009

201 0
2010

2008
2008

2009
2009

2010
2010

Cable continues to lead the Canadian cable industry in digital cable 
penetration.	 The	 digital	 cable	 subscriber	 base	 grew	 by	 4%	 and	
represented	75%	of	television	households	passed	by	our	cable	networks	
as	at	December	31,	2010,	compared	to	72%	as	at	December	31,	2009.	
Increased demand from subscribers for the larger selection of digital 
content,  video  on  demand,  HDTV  and  PVR  equipment  continues  to 
contribute  to  the  growth  in  the  digital  subscriber  base  and  cable 
television revenue.

cable internet Revenue
The  year-over-year  increase  in  Internet  revenue  for  2010  primarily 
reflects  the  increase  in  the  Internet  subscriber  base,  combined  with 
Internet services price changes made during 2010 and the timing and 
mix of promotional programs. 

With  the  high-speed  Internet  base  at  approximately  1.7  million 
subscribers,	Internet	penetration	is	approximately	45%	of	the	homes	
passed	 by	 our	 cable	 networks	 and	 73%	 of	 our	 television	 subscriber	
base, as at December 31, 2010.

Rogers Home Phone Revenue 
Rogers  Home  Phone  revenue  for  2010  reflects  the  year-over-year 
growth  in  the  cable  telephony  customer  base  with  a  corresponding 
cable	telephony	revenue	growth	of	approximately	8%	for	2010,	offset	
by the ongoing decline of the legacy circuit-switched telephony base. 
This  decline  of  the  legacy  circuit-switched  telephony  base  included 
approximately 30,000 subscribers which were migrated to a third party 
carrier during the second half of 2010, per the sale agreement entered 
into during the year, as discussed below. The lower net additions of 
cable telephony lines in 2010 versus 2009 are the result of lower sales 
activity as campaigns were less aggressive compared to the prior year. 

Cable	telephony	lines	in	service	grew	7%	from	December 31, 2009	to	
December  31,  2010.  At  December  31,  2010,  cable  telephony  lines 
represented	27%	of	the	homes	passed	by	our	cable	networks	and	44%	
of television subscribers.

Cable  continues  to  focus  principally  on  growing  its  on-net  cable 
telephony line base. Therefore, it continues its strategy to de-emphasize 
the off-net circuit-switched telephony business where services cannot 
be provisioned fully over Rogers’ own network facilities. During the 
third quarter of 2010, Cable announced that it was divesting most of 
the  assets  related  to  the  remaining  circuit-switched  telephony 

Television

Digital

Internet

Home Phone

operations. Under this arrangement, most of its co-location sites and 
related equipment were sold. In addition, the sale involved residential 
circuit-switched  lines,  with  the  customers  served  by  these  facilities 
being migrated from Cable Operations to a third party reseller starting 
towards the end of the third quarter of 2010 and continuing over the 
first several months of 2011. During 2010, approximately 30,000 of these 
subscribers were migrated, leaving approximately 46,000 lines which 
will be migrated during early 2011. For the year ended December 31, 
2010  the  revenue  reported  by  Cable  Operations  associated  with  the 
residential circuit-switched telephony business being divested totalled 
approximately $61 million. 

Excluding  the  impact  of  the  declining  circuit-switched  telephony 
business that Cable is in the process of divesting, the year-over-year 
revenue growth for Rogers Home Phone and Cable Operations for 2010 
would	have	been	8%	and	5%,	respectively.		

cable operations operating expenses 
The  decrease  in  Cable  Operations’  operating  expenses  for  2010,  
compared to 2009, was primarily due to cost reductions and efficiency 
initiatives  across  various  functions.  Cable  Operations  continues  to  
focus on implementing a program of permanent cost reduction and 
efficiency  improvement  initiatives  to  control  the  overall  growth  in 
operating expenses.

cable operations adjusted operating Profit
The year-over-year growth in adjusted operating profit was primarily 
the result of the revenue growth and cost changes described above. As 
a result, Cable Operations’ adjusted operating profit margins increased 
to	44.7%	for	2010,	compared	to	42.2%	for	2009.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   37

 
  
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

RoGeRs BUsiness solUtions
summarized Financial Results 

Years ended December 31, 
(In millions of dollars, except margin) 

RBS operating revenue

Operating expenses before the undernoted 

  Sales and marketing expenses

  Operating, general and administrative expenses

Adjusted operating profit(2)

Stock-based compensation expense(3)

Integration and restructuring expenses(4)

Operating profit(2)

Adjusted operating profit margin(2)

2010 (1 )

2009

%Chg

 $ 

560 

 $ 

503 

40 

480 

520 

40 

–

(13)

 $ 

27 

 $ 

26 

442 

468 

35 

(1) 

(3)

31 

 7.1% 

	7.0%	

 11

54 

9 

11 

14

n/m 

 n/m

 (13)

(1)  the operating results of Blink are included in RBs’s results of operations from the date of acquisition on January 29, 2010. 
(2)  as defined. see the sections entitled “key Performance indicators and non-GaaP Measures” and “supplementary information: non-GaaP calculations”. 
(3)  see the section entitled “stock-based compensation”. 
(4)  For the year ended December 31, 2010, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base; and ii) acquisition transaction costs incurred and the integration of 
acquired businesses. For the year ended December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the cable and Wireless businesses 
into a communications organization; and ii) the integration of acquired businesses.

summarized subscriber Results

Years ended December 31, 
(Subscriber statistics in thousands) 

Local line equivalents(1)

  Total local line equivalents

Broadband data circuits(2)(3)

  Total broadband data circuits

(1)  local line equivalents include individual voice lines plus Primary Rate interfaces (“PRis”) at a factor of 23 voice lines each.
(2)  Broadband data circuits are those customer locations accessed by data networking technologies including Docsis, Dsl, e10/100/1000, oc 3/12 and Ds 1/3.
(3)  on January 29, 2010, RBs acquired 2,000 broadband data circuits acquired from its acquisition of Blink, and are reflected in the total amounts shown.

2010

2009

Chg

146 

169 

(23)

42 

36 

6

RBs adjusted operating Profit
The year-over-year growth in adjusted operating profit was due in part 
to the Blink acquisition and higher revenue. As a result, RBS adjusted 
operating	profit	margins	increased	to	7.1%	for	2010,	compared	to	7.0%	
in 2009. Excluding the acquisition of Blink, adjusted operating profit for 
2010 would have been approximately $30 million, versus $40 million as 
reported.  RBS  is  focused  on  growing  future  revenue  streams  from 
on-net  IP  services  and  is  incurring  incremental  operating  costs  to 
support that growth, and therefore offsetting the cost declines from 
the legacy services portion of the business. (See the sections entitled 
“Acquisition of Blink Communications Inc.” and “Acquisition of Atria 
Networks LP”).

RBs Revenue
The  increase  in  RBS  revenues  reflects  the  increase  in  long-distance 
revenue, which includes higher volumes by both carrier and internal 
customers, and the acquisition of Blink, partially offset by the ongoing 
decline  in  the  legacy  portions  of  the  business.  RBS  is  focused  on 
leveraging  on-net  revenue  opportunities  utilizing  Cable’s  existing 
network  facilities  to  launch  on-net  services  while  maintaining  its 
existing medium enterprise customer base. Excluding the acquisition of 
Blink,	revenue	for	2010	would	have	increased	by	7%	instead	of	the	11%	
as reported, compared to 2009. Further, excluding internal customers 
within the Rogers group of companies, revenue for 2010 would have 
declined	by	3%,	compared	to	2009.	For	2010,	long-distance	revenue	
increased by $50 million and data and Internet revenue increased by 
$21  million,  which  was  offset  by  a  decline  in  local  revenues  of  $14 
million, compared to the corresponding period of 2009.   

RBs operating expenses
Sales and marketing expenses increased for 2010, compared to 2009, 
and  reflect  increased  marketing  within  the  medium  and  large 
enterprise and carrier segments associated with RBS’s launch of a new 
suite of Ethernet services. 

Operating,  general  and  administrative  expenses  increased  for  2010, 
compared to 2009. This reflects the increase in long-distance costs due 
to higher call volumes and country mix and the inclusion of the Blink 
operating costs.

38   RoGeRs coMMUnications inc.   2010  annUal RePoRt

 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

RoGeRs Retail
summarized Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

  Wireless and Cable  sales

  Video rental and sales

Total Rogers Retail operating revenue

Operating expenses before the undernoted 

Adjusted operating loss(1)

Stock-based compensation recovery(2)

Settlement of pension obligations(3)

Integration and restructuring expenses(4)

Other items, net(5)

Operating loss(1)

Adjusted operating loss margin(1)

2010

20 09

% 	Chg

 $ 

212   $ 

143   

355   

382 

(27)

– 

–

(7)

2

 $ 

(32)  $ 

192

207 

399 

408 

(9) 

1 

(1)

(12)

–

(21)

 10

 (31)

 (11)

 (6)

 200

n/m

n/m 

(42)

n/m

52

 (7.6%)

	(2.3%)	

(1)  as defined. see the sections entitled “key Performance indicators and non-GaaP Measures” and “supplementary information: non-GaaP calculations”. 
(2)  see the section entitled “stock-based compensation”. 
(3)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(4)  For the year ended December 31, 2010, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base; and ii) the closure of certain Rogers Retail stores. For the year ended 
December 31, 2009, costs incurred relate to i) severances resulting from the targeted restructuring of our employee base to combine the cable and Wireless businesses into a communications organization; and 
ii) the closure of certain Rogers Retail stores.

(5)  Relates to the resolution of accruals relating to prior periods.

acquisition of atria networks lP
Subsequent to the year-end 2010, on January 4, 2011, Cable acquired 
Atria  Networks  LP  (“Atria”)  for  cash  consideration  of  $425  million. 
Atria, based in Kitchener, Ontario, owns and operates one of the largest 
fibre-optic  networks  in  Ontario,  delivering  on-net  data  networking 
services to business customers in approximately 3,700 buildings in and 
adjacent to Cable’s service area.

cable additions to PP&e 

CABLE ADDITIONS TO PP&E

Business Solutions 6%

Cable Operations 92%

Retail 2%

Rogers Retail Revenue 
The decrease in Rogers Retail revenue for 2010, compared to 2009, was 
the result of a continued decline in video rental and sales activity. This 
was  partially  offset  by  the  continued  growth  in  sales  and  services 
associated with Wireless and Cable customers.

Early in 2010, Rogers began an initiative to more deeply integrate its 
wireless, cable and video rental distribution channels to better respond 
to  changing  customer  needs  and  preferences.  As  a  result  of  this 
integration, certain facilities and stores associated principally with the 
video rental portion of Rogers Retail have been and will continue to  
be closed.

Rogers Retail adjusted operating loss 
The  adjusted  operating  loss  at  Rogers  Retail  increased  for  2010, 
compared to 2009, reflecting the changes and trends noted above.

c aBle acQUisitions 
acquisition of Blink communications inc.
On	January	29,	2010,	Cable	acquired	100%	of	the	outstanding	common	
shares  of  Blink,  a  wholly-owned  subsidiary  of  Oakville  Hydro 
Corporation, for cash consideration of $131 million. Blink is a facilities-
based, data network service provider that delivers next generation and 
leading-edge services, to small and medium-sized businesses, including 
municipalities,  universities,  schools  and  hospitals,  in  the  Oakville, 
Milton, and Mississauga, Ontario areas. The acquisition was accounted 
for  using  the  acquisition  method  with  the  results  of  operations 
consolidated with those of ours effective January 29, 2010.

acquisition of kincardine cable t.V. ltd.
On  July  30,  2010,  Cable  acquired  the  assets  of  Kincardine  for  cash 
consideration of $20 million. Kincardine provides cable television and 
Internet services in Kincardine, Ontario and the surrounding area. The 
acquisition was accounted for using the acquisition method with the 
results  of  operations  consolidated  with  those  of  ours  effective 
July 30, 2010. 

RoGeRs coMMUnications inc.   2010  annUal RePoRt   39

 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

cable additions to Property, Plant and equipment 
Cable additions to PP&E are classified into the following categories: 

Years ended December 31, 
(In millions of dollars) 

Additions to PP&E

  Customer premise equipment

  Scalable infrastructure

  Line extensions

  Upgrades and rebuild

  Support capital

Total Cable Operations

RBS

Rogers Retail 

2010

2009

%	Chg

 $ 

234   $ 

201 

43 

20 

113 

611 

38 

13 

185 

259 

40 

20 

138 

642 

37 

14 

 $ 

662   $ 

693

 26

(22)

 8

 –

 (18)

 (5)

 3 

(7)

 (4)

The  Cable  Operations  segment  categorizes  its  PP&E  expenditures 
according  to  a  standardized  set  of  reporting  categories  that  were 
developed and agreed to by the U.S. cable television industry and that 
facilitate comparisons of additions to PP&E between different cable 
companies.  Under  these  industry  definitions,  Cable  Operations 
additions to PP&E are classified into the following five categories: 

•	 Customer	premise	equipment	(“CPE”),	which	includes	the	equipment	
for  digital  set-top  terminals,  Internet  modems  and  associated 
installation costs;

•	 Scalable	 infrastructure,	 which	 includes	 non-CPE	 costs	 to	 meet	
business  growth  and  to  provide  service  enhancements,  including 
many of the costs to date of the cable telephony initiative;

•	 Line	 extensions,	 which	 includes	 network	 costs	 to	 enter	 new	 

service areas; 

•	 Upgrades	 and	 rebuild,	 which	 includes	 the	 costs	 to	 modify	 or	 
replace existing co-axial cable, fibre-optic equipment and network 
electronics; and

•	 Support	 capital,	 which	 includes	 the	 costs	 associated	 with	 the	

purchase, replacement or enhancement of non-network assets.

Additions to Cable PP&E include continued investments in the cable 
network  to  continue  to  enhance  the  customer  experience  through 
increased speed and performance of our Internet service and capacity 
enhancements to our digital network to allow for incremental HD and 
on-demand services to be added.

The decline in Cable Operations PP&E additions for 2010, compared to 
2009, resulted primarily from lower spending on Scalable infrastructure 
expenditures due to the completion of certain projects associated with 
our Internet platform and infrastructure investments. 

RBS  PP&E  additions  for  2010  reflect  the  timing  of  expenditures  on 
customer  networks  and  support  capital,  while  Rogers  Retail  PP&E 
additions  are  attributable  to  enhancements  made  to  certain  
retail locations. 

MeDia

MeDia’s BUsiness 
Media  operates  our  radio  and  television  broadcasting  and  specialty 
television businesses, our consumer and trade publishing operations, 
our  national  televised  home  shopping  service  and  Rogers  Sports 
Entertainment. In addition to Media’s more traditional broadcast and 
print media platforms, it has also invested significantly in infrastructure, 
people  and  processes  to  enhance  capabilities  in  providing  digital 
content, selling advertising on behalf of other digital content providers 
and conducting e-commerce over the Internet. 

Media’s  broadcasting  group  (“Broadcasting”)  comprises  55  radio 
stations  across  Canada;  the  multicultural  OMNI  broadcast  television 
stations; the five-station Citytv broadcast television network; specialty 
sports television services including Rogers Sportsnet, Sportsnet ONE 
and Setanta Sports Canada; other specialty services including Outdoor 
Life Network, The Biography Channel (Canada) and G4 Canada; and 
The  Shopping  Channel,  Canada’s  only  nationally  televised  shopping 
service.	 Media	 also	 holds	 a	 50%	 ownership	 in	 Dome	 Productions,	 a	
mobile sports and events production and distribution joint venture that 
is a leader in HDTV production in Canada. 

Media’s publishing group (“Publishing”) publishes consumer magazines 
and trade and professional publications and directories in Canada.  

Media’s sports entertainment group (“Sports Entertainment”) owns 
the  Toronto  Blue  Jays,  a  Major  League  Baseball  (“MLB”)  club,  and 
Rogers Centre sports and entertainment venue. 

MEDIA REVENUE MIX

Radio 15%

Sports Entertainment 12%

Publishing 19%

Television 37%

The Shopping 
Channel 17%

40   RoGeRs coMMUnications inc.   2010  annUal RePoRt

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

MeDia’s stR ateGY 
Media  seeks  to  maximize  revenues,  operating  profit  and  return  on 
invested capital across its portfolio of businesses. Media’s strategies to 
achieve this objective include:

•	 Continuing	to	leverage	its	strong	media	brands	and	content	across	
its  multiple  media  platforms  to  offer  advertising  customers  more 
comprehensive audience solutions and reach;

•	 Drive	revenue	share	increases	by	continually	improving	broadcast	
ratings through strategically developing and securing the rights to 
unique and compelling content;

•	 Collaboratively	working	with	Wireless	and	Cable	to	provide	unique	
video,  online  and  wireless  content  experiences  to  customers  over 
advanced network distribution platforms and in association with the 
“Rogers” brand;

•	 Focusing	on	specialized	content	and	audience	development	through	
its broadcast and sports properties, as well its growing portfolio of 
specialty channel and online assets;

•	 Continuing	 to	 invest	 in	 technology	 and	 content	 to	 leverage	 the	
trend of audience migration to the web, wireless and other digital  
platforms; and

•	 Enhancing	the	Sports	Entertainment	fan	experience	by	continuing	
to  invest  in  enhancing  the  Blue  Jays  and  in  upgrades  to  the  
Rogers Centre.

Recent MeDia inDUstRY tRenDs
Migration to Digital Media
The media landscape continues to evolve driven by the following major 
forces impacting audience and advertiser behaviour:

•	 Digitization	of	content;

•	 Explosion	of	user-generated,	free	and	pirated	content;	and	

•	 Marketers	searching	for	higher-ROI	media	vehicles.

The impact of the foregoing is that audiences are shifting a portion  
of  their  time  and  attention  from  traditional  broadcast  and  print  to 
online and other digital media. As a result, advertisers are following 
this trend by shifting a portion of their spending from traditional to 
digital media formats.

consolidation and ownership of industry competitors
Ownership of Canadian radio and TV stations has consolidated through 
several  large  acquisitions  in  the  sector  by  other  media  and 
telecommunications  companies.  This  has  resulted  in  the  Canadian 
media sector being composed of fewer owners but larger competitors 
with more financial resources to compete in the media marketplace. 

MeDia oPeR atinG anD Financial ResUlts
Media’s revenues primarily consist of: 

•	 Advertising	revenues;

•	 Circulation	revenues;

•	 Subscription	revenues;	

•	 Retail	product	sales;	and

•	 Sales	of	tickets,	receipts	of	MLB	revenue	sharing	and	concession	sales	

associated with Rogers Sports Entertainment.

Media’s operating expenses consist of: 

•	 Cost	 of	 sales,	 which	 is	 primarily	 comprised	 of	 the	 cost	 of	 retail	

products sold by The Shopping Channel;

•	 Sales	and	marketing	expenses;	and

•	 Increased	availability	of	high-speed	broadband	networks;

•	 Increasingly	fragmented	and	time-shifted	audience	time	and	attention;

•	 Operating,	 general	 and	 administrative	 expenses,	 which	 include	
programming costs, production expenses, circulation expenses, Blue 
Jays player salaries and other back-office support functions.

summarized Media Financial Results

Years ended December 31, 
(In millions of dollars, except margin) 

Operating revenue

Operating expenses before the undernoted

Adjusted operating profit(2)

Stock-based compensation (expense) recovery(3)

Settlement of pension obligations(4)

Integration and restructuring expenses(5)

Other items, net(6)

Contract termination fee(7)

Adjustment for CRTC Part II fees decision(8)

Operating profit(2)

Adjusted operating profit margin(2)

Additions to PP&E(2)

2010 (1 )

200 9

%	Chg

 $ 

1,501   $ 

1,407 

 1,354 

147 

 (9) 

 –

(12)

(4)

–

 – 

122   $ 

 1,288 

119 

8 

(15) 

(35)

–

(19) 

15

73 

 7

 5

 24

 n/m

 n/m 

 (66) 

n/m

 n/m 

 n/m 

 67

 $ 

 $ 

 9.8% 

	8.5%	

46   $ 

62 

 (26)

(1)  the operating results of BV! Media inc. (“BV! Media”) are included in Media’s results of operations from the date of acquisition on october 1, 2010.
(2)  as defined. see the section entitled “key Performance indicators and non-GaaP Measures”.
(3)  see the section entitled “stock-based compensation”.
(4)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(5)  For the year ended December 31, 2010, cost incurred related to i) severances resulting from the targeted restructuring of our employee base; and ii) the acquisition transaction costs incurred and the 

integration of acquired businesses. For the year ended December 31, 2009, costs incurred relate to severances resulting from the targeted restructuring of our employee base. 

(6)  Relates to the resolution of obligations and accruals relating to prior periods.
(7)  Relates to the termination and release of certain Blue Jays players from the remaining term of their contracts.
(8)  Relates to an adjustment for cRtc Part ii fees related to prior periods.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   41

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

MeDia acQUisitions

acquisition of BV! Media inc.
On	October	1,	2010,	we	acquired	100%	of	the	outstanding	common	
shares  of  BV!  Media  Inc.  for  cash  consideration  of  $24  million.  BV! 
Media  is  a  Canadian  Internet  advertising  network  and  publisher  of 
news and information portals. The acquisition was accounted for using 
the  acquisition  method  with  the  results  of  operations  consolidated 
with those of ours effective October 1, 2010.

acquisition of Radio stations 
On January 31, 2011, we acquired the assets of Edmonton, Alberta FM 
radio  station  BOUNCE  (CHBN-FM)  to  strengthen  our  presence  in  
this market. 

On January 31, 2011, we acquired the assets of London, Ontario FM 
radio station BOB-FM (CHST-FM). This acquisition of BOB-FM, which is  
a  continual  ratings  leader,  represents  our  entry  into  the  London,  
Ontario market. 

Media additions to PP&e
Media’s PP&E additions during 2010 decreased from 2009 due primarily 
to  the  completion  of  Television’s  new  Ontario  broadcasting  facility  
in 2009.

Media Revenue
The increase in Media’s revenue in 2010, compared to 2009, reflects 
continuous  increases  in  Media’s  prime  time  TV  ratings,  increased 
subscriber  fees  and  improvements  in  the  advertising  market,  which 
together  are  favourably  impacting  Television,  Sportsnet,  Radio,  and 
The  Shopping  Channel  revenues.  Publishing  revenue  was  relatively 
consistent  with  2009,  while  Sports  Entertainment  reported  revenue 
declines  associated  with  fluctuations  in  event  attendance  levels  and 
Major League Baseball revenue sharing. As Sportsnet ONE, Media’s new 
national  sports  network,  launched  in  the  late  part  of  2010,  limited 
revenues were realized in 2010 but are expected to increase over the 
course of 2011.  

Media operating expenses
Media’s  operating  expenses  increased  slightly  in  2010,  compared  to 
2009. While a focus on managing costs across all of Media’s divisions 
over the past year has resulted in reduced operating expenses, these 
savings were offset by certain planned increases in programming costs 
at Sportsnet and Television and the costs of new content for Sportsnet 
ONE,  which  we  expect  to  break  even  in  the  first  quarter  2011  time 
frame. Excluding the impact of Sportsnet ONE, operating expenses for 
2010	would	have	grown	at	a	rate	of	2%	instead	of	the	5%	as	reported,	
compared to 2009.

Media adjusted operating Profit
The increase in Media’s adjusted operating profit for 2010, compared to 
2009,  primarily  reflects  the  revenue  and  expense  changes  discussed 
above.  Excluding  the  impact  of  Sportsnet  ONE,  adjusted  operating 
profit	for	2010	would	have	increased	48%	compared	to	2009.

Media Developments
Late  in  2010,  Media  launched  a  new  national  sports  network  called 
Sportsnet  ONE,  which  features  extensive  live-event  programming, 
including professional hockey, basketball, baseball and soccer. Media 
also announced a 10-year programming partnership with Alberta’s two 
NHL teams, the Edmonton Oilers and Calgary Flames.

MEDIA REVENUE
(In millions of dollars)

MEDIA ADJUSTED 
OPERATING PROFIT
(In millions of dollars)

$1,496

$1,407

$1,501

$142

$119

$147

2008
2008

2009
2009

2010
2010

2008
2008

2009
2009

2010
2010

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Reconciliation oF net incoMe to oPeRatinG 
PRoFit anD aDJUsteD oPeRatinG PRoFit FoR 
tHe PeRioD

The items listed below represent the consolidated income and expense 
amounts that are required to reconcile net income as defined under 
Canadian  GAAP  to  the  non-GAAP  measures  operating  profit  and 

adjusted  operating  profit  for  the  year.  See  the  section  entitled 
“Supplementary  Information:  Non-GAAP  Calculations”  for  a  full 
reconciliation to adjusted operating profit, adjusted net income and 
adjusted  net  income  per  share.  For  details  of  these  amounts  on  a 
segment-by-segment basis and for an understanding of intersegment 
eliminations on consolidation, the following section should be read in 
conjunction with Note 3 to the 2010 Audited Consolidated Financial 
Statements entitled “Segmented Information”.    

Years ended December 31, 
(In millions of dollars) 

Net income 

Income tax expense

Other expense (income) 

Change in the fair value of derivative instruments 

Loss on repayment of long-term debt 

Foreign exchange gain 

Debt issuance costs 

Interest on long-term debt 

Operating income 

Impairment losses on goodwill, intangible assets and  

  other long-term assets 

Depreciation and amortization 

Operating profit

Stock-based compensation expense (recovery) 

Settlement of pension obligations 

Integration and restructuring expenses 

Other items, net 

Contract termination fees

Adjustment for CRTC Part II fees decision

Adjusted operating profit

2010

20 09

%	Chg

 $ 

1,528   $ 

1,478 

610

1

16 

87 

(20)

10 

669 

502

(6)

65

7

(136) 

11 

647 

2,901 

2,568 

6 

1,645 

4,552 

18 

1,730 

 4,316 

47

– 

40

14

–

–

(33)

30 

117

– 

19 

(61) 

 $ 

4,653   $ 

4,388 

 3 

22

 n/m

 (75) 

 n/m 

 (85) 

 (9)

 3 

 13 

 (67)

 (5)

 5

 n/m

 n/m 

 (66)

 n/m  

 n/m 

 n/m 

 6 

net income
The  $50  million  increase  in  net 
income  compared  to  the  prior 
year is primarily due to the growth 
in  operating  income  of  $333 
million,  of f set  mainly  by  a 
decrease  in  foreign  exchange 
gains of $116 million, an increase 
in loss on repayment of long-term 
debt  of  $80  million,  and  a  $108 
million  increase  in  income  tax 
expense. 

income tax expense 
Our effective income tax rate for 
the  years  ended  December  31, 
2010	 and	 2009	 was	 28.5%	 and	
25.4%,	 respectively.	 The	 2010	
effective income tax rate was less 
than  the  2010  statutory  income 

CONSOLIDATED ADJUSTED 
NET INCOME
(In millions of dollars)

$1,260

$1,556

$1,707

2008
2008

2009
2009

2010
2010

tax	rate	of	30.5%	primarily	due	to	an	income	tax	recovery	of	$69	million	
resulting from the effect of tax rate changes, which was partially offset 
by  an  income  tax  charge  of  $35  million  to  reduce  future  tax  assets 
previously recognized relating to stock options (see the section entitled 
“Stock-based Compensation”). For the year ended December 31, 2010, 
our income taxes paid were $152 million. 

The 2009 effective income tax rate was less than the 2009 statutory 
income	tax	rate	of	32.3%	primarily	due	to	an	income	tax	recovery	of	
$58 million resulting from reductions in substantively enacted tax rates 
and the $64 million release of our valuation allowance. The release of 
our valuation allowance includes $14 million relating to a decrease of 
future tax assets in foreign jurisdictions arising from foreign exchange 
rate  fluctuations  and  $50  million  relating  to  unrealized  gains  on 
investments and financial instruments. For the year ended December 
31, 2009, our income taxes paid were $8 million. 

Income tax expense varies from the amounts that would be computed 
by  applying the statutory  income tax rate to income before income 
taxes for the following reasons:

RoGeRs coMMUnications inc.   2010  annUal RePoRt   43

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Years ended December 31, 
(In millions of dollars) 
Statutory income tax rate

Income before income taxes

Computed income tax expense 

Increase (decrease) in income taxes resulting from: 

  Change in valuation allowance 

  Effect of tax rate changes  

  Stock-based compensation 

  Other items

Income tax expense

Effective income tax rate 

2010

30.5%

20 09

32.3%

 $ 

2,138   $ 

1,980 

652

640

(5)

(69)

35

(3)

 $ 

610   $ 

(64)

(58) 

–

(16)

502 

 28.5% 

	25.4%	

other expense (income)
Other  expense  of  $1  million  in  2010  was  primarily  associated  with 
investment  income  and  expenses  from  certain  of  our  investments, 
compared to income of $6 million in 2009.

change in Fair Value of Derivative instruments
In 2010, the change in fair value of the derivative instruments was the 
result of the $16 million (2009 – $65 million) non-cash change in the fair 
value  of  the  cross-currency  interest  rate  exchange  agreements 
(“Derivatives”) hedging our US$350 million Senior Notes due 2038 that 
have  not  been  designated  as  hedges  for  accounting  purposes.  This 
change  in  fair  value  of  the  Derivatives  was  primarily  caused  by  the 
Canadian dollar’s strengthening by 5.6 cents in 2010 (2009 – 17.4 cents) 
versus the U.S. dollar. We have recorded the fair value of our Derivatives 
at  an  estimated  credit-adjusted  mark-to-market  valuation.  For  the 
impact,  refer  to  the  section  entitled  “Mark-to-Market  Value  
of Derivatives”.

loss on Repayment of long-term Debt 
During 2010, we recorded a loss of repayment of long-term debt of $87 
million, comprised of aggregate redemption premiums of $79 million 
related to the redemption of three public debt issues and a net loss on 
the termination of the related Derivatives of $16 million, partially offset 
by a gain of $8 million relating to the non-cash write-down of the fair 
value  increment  of  long-term  debt  (See  the  section  entitled  “Debt 
Redemptions and Termination of Derivatives”). 

Foreign exchange Gain
During 2010, the Canadian dollar strengthened by 5.6 cents versus the 
U.S. dollar resulting in a foreign exchange gain of $20 million, primarily 
related to our US$350 million of Senior Notes due 2038 for which the 
associated  Derivatives  have  not  been  designated  as  hedges  for 
accounting purposes. During 2009, the Canadian dollar strengthened 
by 17.4 cents versus the U.S. dollar, resulting in a foreign exchange gain 
of $136 million, primarily related to US$750 million of our U.S. dollar-
denominated  long-term  debt  that  was  not  hedged  for  accounting 
purposes, comprising the US$400 million of Subordinated Notes due 
2012, which were not hedged and which were redeemed in December 
2009, and US$350 million of Senior Notes due 2038. 

Debt issuance costs 
During 2010, we recorded debt issuance costs of $10 million due to the 
transaction costs incurred in connection with the $1.7 billion of debt 
issuances,	including	the	$800	million	of	6.11%	Senior	Notes	due	2040	
issued	on	August	25,	2010	and	the	$900	million	of	4.70%	Senior	Notes	
due 2020 issued on September 29, 2010.

During 2009, we recorded debt issuance costs of $11 million due to the 
transaction costs incurred in connection with the $2.0 billion of debt 
issuances,	including	the	$1.0	billion	of	5.80%	Senior	Notes	due	2016	
issued	on	May	26,	2009	and	the	$500	million	of	5.38%	Senior	Notes	due	
2019	 and	 $500	 million	 of	 6.68%	 Senior	 Notes	 due	 2039	 issued	 on	
November 4, 2009.

interest on long-term Debt
The $22 million increase in interest expense during 2010, compared to 
2009, is primarily due to the increase in our long-term debt through 
December  31,  2010,  compared  to  December  31,  2009,  including  the 
impact of Derivatives, partially offset by the decrease in the weighted-
average interest rate on long-term debt at December 31, 2010 compared 
to  December  31,  2009,  largely  due  to  refinancing  activity.  See  the 
section entitled “Liquidity and Capital Resources”. 

operating income
The increase in our operating income compared to the prior year is due 
to  the  growth  in  revenue  of  $455  million  offset  by  the  increase  of 
operating  expenses  of  $122  million.  See  the  detailed  discussion  on 
respective segment results included in this section entitled “Segment 
Review” above.

impairment losses on Goodwill, intangible assets and other 

long-term assets 
In the fourth quarter of 2010, we determined that the fair value of a 
radio station licence was lower than its carrying value. This primarily 
resulted from the weakening of advertising revenues in a local market. 
As a result, we recorded a non-cash impairment charge of $6 million 
related to the radio licence. In the fourth quarter of 2009, we recorded 
a  non-cash  impairment  charge  of  $4  million  related  to  a  similar 
situation.  

Also in the fourth quarter of 2009, we recorded an impairment charge 
of  $14  million  related  to  our  OMNI  television  network  with  the 
following components: $1 million related to the broadcast licences and 
$13 million related to other long-lived assets. 

Depreciation and amortization expense
The decrease in depreciation and amortization expense for the year 
ended December 31, 2010, over 2009, primarily reflects a decrease in 
amortization  of  intangible  assets  resulting  from  certain  intangible 
assets that have now been fully amortized, partially offset by the $1.8 
billion of additions to PP&E during 2010.

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stock-based compensation
Our employee stock option plans attach cash-settled share appreciation 
rights  (“SARs”)  to  all  new  and  previously  granted  options.  The  SAR 
feature allows the option holder to elect to receive in cash an amount 
equal to the intrinsic value, being the excess market price of the Class B 
Non-Voting  share  over  the  exercise  price  of  the  option,  instead  of 
exercising  the  option  and  acquiring  Class  B  Non-Voting  shares.  All 
outstanding stock options are classified as liabilities and are carried at 
their intrinsic value, as adjusted for vesting, measured as the difference 
between  the  current  stock  price  and  the  option  exercise  price.  The 
intrinsic value of the liability is marked-to-market each period and is 
amortized to expense over the period in which the related services are 
rendered, which is usually the graded vesting period, or, as applicable, 
over the period to the date an employee is eligible to retire, whichever 
is shorter. 

The liability for stock-based compensation expense is recorded based 
on  the  intrinsic  value  of  the  options,  as  described  above,  and  the 
expense is impacted by the change in the price of RCI’s Class B Non-
Voting shares during the life of the option. At December 31, 2010, we 
had a liability of $162 million (2009 – $178 million) related to stock-
based  compensation  recorded  at  its  intrinsic  value,  including  stock 
options, restricted share units and deferred share units. In the year 
ended December 31, 2010, $58 million (2009 – $63 million) was paid to 
holders of stock options, restricted share units and deferred share units 
upon exercise using the SAR feature. 

In March 2010, the federal budget introduced proposed changes that 
impact the tax deductibility of cash-settled stock options. The proposed 
legislative changes were enacted in December 2010. As a result, the 
Company  recorded  an  income  tax  charge  of  $35  million  to  reduce 
future tax assets previously recognized with respect to its stock option  
related liabilities.

A summary of stock-based compensation expense is as follows:

Years ended December 31, 
(In millions of dollars) 

Wireless

Cable  

Media

Corporate 

Stock-based Compensation Expense (Recovery)  
Included in Operating, General and  
Administrative Expenses

2010

11 

7

9

20

47

 $ 

 $ 

20 09

–

(12)

(8)

(13)

(33)

 $ 

 $ 

integration and Restructuring expenses
During the year ended December 31, 2010, we incurred $40 million of 
integration and restructuring expenses to improve our cost structure 
related to i) severances resulting from the targeted restructuring of our 
employee base ($21 million); ii) restructuring expenses related to the 
outsourcing of certain information technology functions ($9 million); 
iii)  acquisition  transaction  costs  incurred  and  the  integration  of 
acquired businesses and related restructuring ($5 million); and iv) the 
closure of certain retail stores ($5 million). 

During the year ended December 31, 2009, we incurred $117 million of 
integration  and  restructuring  expenses  related  to:  i)  severances 
resulting  from  the  targeted  restructuring  of  our  employee  base  to 
combine  our  Cable  and  Wireless  businesses  into  a  communications 
organization  and  to  improve  our  cost  structure  in  light  of  the  then 
current  economic  and  competitive  conditions  ($87  million);  ii) 
severances and restructuring expenses related to the outsourcing of 
certain  information  technology  functions  ($23  million);  iii)  the 
integration  of  acquired  businesses  and  related  restructuring  ($3 
million); and iv) the closure of certain retail stores ($4 million).

other items
During the year ended December 31, 2010, we recorded $14 million of 
net adjustments related to the resolution of obligations and accruals 
relating to prior periods.

adjusted operating Profit
As  discussed  above,  Wireless,  Cable  and  Media  contributed  to  the 
increase  in  adjus ted  operating  profit  for  the  year  ended 
December 31, 2010 compared to 2009. 

Consolidated adjusted operating profit increased to $4,653 million in 
2010, compared to $4,388 million in 2009. Adjusted operating profit for 
2010  and  2009,  respectively,  excludes:  (i)  stock-based  compensation 
expense (recovery) of $47 million and $(33) million; (ii) integration and 
restructuring expenses of $40 million and $117 million; (iii) other items 

of $14 million and $nil; (iv) an adjustment for CRTC Part II fees related to 
prior periods of $nil and $(61) million; (v) contract termination fees of 
$nil and $19 million; and (vi) settlement of pension obligations of $nil 
and $30 million. 

For details on the determination of adjusted operating profit, which is 
a  non-GAAP  measure,  see  the  sections  entitled  “Supplementary 
Information: Non-GAAP Calculations” and “Key Performance Indicators 
and Non-GAAP Measures”. 

employees
Employee remuneration represents a material portion of our expenses. 
At December 31, 2010, we had approximately 25,100 (2009 – 25,900) 
full-time  equivalent  employees  (“FTEs”)  across  all  of  our  operating 
groups,  including  our  shared  services  organization  and  corporate 
office, which was a slight decrease from the level at December 31, 2009. 
Reductions associated with operational efficiencies and the integration 
of  our  Cable  and  Wireless  organizations  and  reductions  in  Media 
associated with improvements to its cost structure, were partially offset 
by  increases  in  our  shared  services  staffing  and  customer  facing 
functions. Total remuneration costs incurred for employees (both full 
and  part-time)  in  2010  was  approximately  $1,715  million,  which  is 
unchanged from 2009. The amount of remuneration costs incurred for 
employees decreased due to the number of FTEs compared to 2009, but 
was offset by the increase in stock-based compensation expense to $47 
million  compared  to  a  $33  million  recovery  in  2009,  as  a  result  of 
fluctuations in the Company’s stock price.

aDDitions to PP&e
For details on the additions of PP&E for the Wireless, Cable and Media 
segments, refer to the section entitled “Segment Review”.

corporate additions to PP&e
The  corporate  additions  to  PP&E  included  $133  million  for  the  year 
ended December 31, 2010 and $151 million for the year ended December 
31,  2009,  both  of  which  related  to  spending  on  an  enterprise-wide 
billing and business support system initiative.

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Taking into account the opening cash and cash equivalents balance of 
$383 million at the beginning of the year and the cash sources and uses 
described above, the cash deficiency at December 31, 2010, represented 
by bank advances, was $40 million.

Financing 
Our long-term debt instruments are described in Note 14 and Note 15 
to the 2010 Audited Consolidated Financial Statements. During 2010, 
the following financing activities took place.

Debt issuances
On  August  25,  2010,  RCI  issued  in  Canada  $800  million  aggregate 
principal	amount	of	6.11%	Senior	Notes	due	2040	(the	“2040	Notes”).	
The	2040	Notes	were	issued	at	a	discount	of	99.904%	for	an	effective	
yield	of	6.117%	per	annum	if	held	to	maturity.	RCI	received	net	proceeds	
of $794 million from the issuance of the 2040 Notes after deducting the 
original issue discount, agents’ fees and other related expenses. The 
net proceeds from the 2040 Notes were used together with cash on 
hand and advances under our bank credit facility to fund the August 
2010 redemptions of three public debt issues maturing in 2011 together 
with the termination of the associated Derivatives, each as described 
below under the section entitled “Debt Redemptions and Termination  
of Derivatives”. 

On September 29, 2010, RCI issued in Canada $900 million aggregate 
principal	amount	of	4.70%	Senior	Notes	due	2020	(the	“2020	Notes”).	
The	2020	Notes	were	issued	at	a	discount	of	99.945%	for	an	effective	
yield	 of	 4.707%	 per	 annum	 if	 held	 to	 maturity.	 RCI	 received	 net	
proceeds  of  $895  million  from  the  issuance  of  the  2020  Notes  after 
deducting the original issue discount, agents’ fees and other related 
expenses. The net proceeds from the 2020 Notes were used to repay 
outstanding advances under our bank credit facility, which had been 
borrowed to partially fund the redemptions and termination of the 
associated Derivatives, and for general corporate purposes.  

RCI  received  an  aggregate  net  proceeds  of  $1,689  million  from  the 
issuance  of  the  2040  Notes  and  the  2020  Notes  after  deducting  the 
original issue discount, agents’ fees and other related expenses. We 
recorded  debt  issuance  costs  of  $10  million  in  2010  due  to  the 
transaction costs incurred in connection with the issuance of the 2040 
Notes and the 2020 Notes. Each of the 2040 Notes and the 2020 Notes 
are guaranteed by RCP and rank pari passu with all of RCI’s other senior 
unsecured  notes  and  debentures  and  bank  credit  facility.  See  the 
section entitled “July 1, 2010 Corporate Reorganization”.

2010 USES OF CASH
(In millions of dollars)

Cash PP&E expenditures: $1,713

$5,746

Redemption of long-term debt: $1,499

Repurchase of shares: $1,312

Dividends: $734

Acquisitions and other net investments: $318
Additions to program rights: $170

2010

3. consoliDateD liQUiDitY anD FinancinG

liQUiDit Y anD c aPital ResoURces
operations 
For 2010, cash generated from operations before changes in non-cash 
operating items, which is calculated by removing the effect of all non-
cash items from net income, increased to $3,800 million from $3,526 
million in 2009. The $274 million increase includes the impact of a $265 
million increase in adjusted operating profit. 

Taking into account the changes in non-cash working capital items for 
2010, cash generated from operations was $3,620 million, a decrease of 
$170 million, compared to $3,790 million in 2009. The cash generated 
from operations of $3,620 million, together with the following items, 
resulted in total net funds of approximately $5,323 million in 2010: 

•	 the	receipt	of	an	aggregate	$1,700	million	gross	proceeds	from	two	
new  public  debt  issues:  the  August  2010  issuance  of  $800  million 
6.11%	Senior	Notes	due	2040	and	the	September	2010	issuance	of	
$900	million	4.70%	Senior	Notes	due	2020;	

•	 the	 receipt	 of	 $3	 million	 from	 the	 issuance	 of	 Class	 B	 Non-Voting	

shares under the exercise of employee stock options.

Net funds used during 2010 totalled approximately $5,746 million, the 
details of which include the following:

•	 additions	to	PP&E	of	$1,713	million,	net	of	$126	million	of	related	

changes in non-cash working capital; 

•	 the	 payment	 of	 an	 aggregate	 $1,499	 million	 for	 the	 August	 2010	
redemption of three public debt issues maturing in 2011, comprising 
$1,151 million aggregate principal amount, $79 million aggregate 
redemption  premiums  and  $269  million  net  settlement  paid  on 
termination of the associated Derivatives; 

•	 the	purchase	for	cancellation	of	37,080,906	Class	B	Non-Voting	shares	

for an aggregate purchase price of $1,312 million;

•	 the	payment	of	quarterly	dividends	aggregating	$734	million	on	our	

Class A Voting and Class B Non-Voting shares;

•	 the	purchase	of	892,250	subordinate	voting	shares	of	Cogeco	Cable	
Inc.  and  946,090  subordinate  voting  shares  of  Cogeco  Inc.  for  an 
aggregate purchase price of $75 million;

•	 acquisitions	 and	 other	 net	 investments	 aggregating	 $242	 million,	
including  $131  million  to  acquire  Blink  Communications  Inc.,  
$47  million  for  the  acquisition 
of  spectrum  licences  through 
Inukshuk, $26 million to acquire 
Cityfone  Telecommunications 
Inc.,  $20  million  to  acquire 
Kincardine  Cable  T.V.  Ltd.  and 
$24  million  to  acquire  BV!  
Media Inc.; 

CONSOLIDATED CASH FLOW 
FROM OPERATIONS
(In millions of dollars)

$3,526

$3,500

$3,800

•	 additions	 to	 program	 rights	
aggregating $170 million; and

•	 the	 repayment	 of	 $1	 million	 of	

capital leases.

2008
2008

2009
2009

2010
2010

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

2.1x

2.1x

2.1x

RATIO OF DEBT TO 
ADJUSTED OPERATING PROFIT

Debt Redemptions and termination of Derivatives
On August 27, 2010 RCI redeemed all of the US$490 million principal 
amount	of	its	9.625%	Senior	Notes	due	2011	(the	“9.625%	Notes”)	and	
on  August  31,  2010  RCI  redeemed  all  of  the  $460  million  principal 
amount	of	its	7.625%	Senior	Notes	due	2011	(the	“7.625%	Notes”)	and	
$175	 million	 principal	 amount	 of	 7.25%	 Senior	 Notes	 due	 2011	 (the	
“7.25%	Notes”	and,	together	with	the	9.625%	Notes	and	7.625%	Notes,	
the  “2011  Notes”).  RCI  paid  an  aggregate  of  approximately  $1,230 
million for the redemption of the 
2011  Notes  (the  “Redemptions”), 
including  approximately  $1,151 
m illi o n  a g g r e g a t e  p ri n ci p al 
amount  for  the  2011  Notes  and 
$79  million  for  the  premiums 
payable  in  connection  with  the 
Redemptions.  Concurrently  with 
RCI’s	 redemption	 of	 the	 9.625%	
Notes, RCI made a net payment of 
approximately  $269  million  to 
t h e   a s s o c i a t e d 
t e r m i n a t e  
Derivatives  (the  “Derivatives 
Termination”).  As  a  result,  the 
total cash expenditure associated 
with  the  Redemptions  and  the 
Derivative s  Termination  wa s 
$1,499 million and RCI recorded a 
loss  on  repayment  of  long-term 
debt of $87 million, comprised of 
t h e   a g g r e g a t e   r e d e m p t i o n 
premiums of $79 million and a net loss on the termination of the related 
Derivatives of $16 million, partially offset by a gain of $8 million related 
to  the  non-cash  write-down  of  the  fair  value  increment  of  long- 
term debt.

2008
2008

2010
2010

2009
2009

At December 31, 2010, the undrawn portion of our bank credit facility 
was  approximately  $2.4  billion,  excluding  letters  of  credit  of  $94 
million. This liquidity position is further enhanced by the fact that our 
earliest scheduled debt maturity is in May 2012. 

On  February  18,  2011  RCI  announced  that  it  had  issued  notices  to 
redeem on March 21, 2011 all of the US$350 million principal amount of 
7.875%	Senior	Notes	due	2012	and	all	of	the	US$470	million	principal	
amount	of	7.25%	Senior	Notes	due	2012,	in	each	case	at	the	applicable	
redemption price plus accrued interest to the date of redemption. In 
each case, the respective redemption price will include a make whole 
premium  based  on  the  present  value  of  the  remaining  scheduled 
payments as prescribed in the applicable indenture.

shelf Prospectuses
In  November  2009,  we  filed  two  shelf  prospectuses  with  securities 
regulators to qualify debt securities of RCI, one for the sale of up to 
Cdn$4 billion of debt securities in Canada and the other for the sale of 
up to US$4 billion in the United States and Ontario. Each of these shelf 
prospectuses  expire  in  December  2011.  To  date,  we  have  issued  an 
aggregate  $1.7  billion  of  debt  securities  in  Canada  pursuant  to  the 
Cdn$4 billion shelf prospectus. The notice set forth in this paragraph 
does not constitute an offer of any securities for sale.

July 1, 2010 corporate Reorganization
On  June  30,  2010,  Rogers  Wireless  Partnership  changed  its  name  to 
Rogers  Communications  Partnership.  On  July  1,  2010,  the  Company 
completed a reorganization which included the amalgamation of RCI 
and Rogers Cable Communications Inc. (“RCCI”) and another of RCI’s 
wholly-owned subsidiaries forming one amalgamated company under 
the name Rogers Communications Inc. Following this amalgamation, 
certain  of  the  operating  assets  and  operating  liabilities  of  the 
amalgamated  company  together  with  all  of  its  employees  were 
transferred  to  RCP,  subject  to  certain  exceptions.  The  amalgamated 

company did not transfer its interests or obligations in or under: equity 
interests in any subsidiaries; long-term debt; derivative instruments; 
real estate assets; and intercompany notes.

As  a  result  of  this  reorganization,  effective  July  1,  2010,  RCP  holds 
substantially  all  of  the  Company’s  shared  services  and  Cable  and 
Wireless operations. Reporting will continue to reflect the Cable and 
Wireless services as separate operating segments.   

In addition, RCCI ceased to be a separate legal entity on July 1, 2010 as a 
result of the amalgamation and effective July 1, 2010 RCCI is no longer 
a guarantor or obligor, as applicable, for the Company’s bank credit 
facility, public debt and derivative instruments. RCI continues to be the 
obligor  in  respect  of  each  of  these,  while  RCP  remains  either  a 
co-obligor  or  guarantor,  as  applicable,  for  the  public  debt  and  a 
guarantor for the bank credit facility and Derivatives. The Company’s 
respective obligations under the bank credit facility, the public debt 
and  the  derivative  instruments  continue  to  rank  pari  passu  on  an  
unsecured basis.

There has been no impact on Media as a result of this reorganization.

normal course issuer Bid
On February 17, 2010, we announced that the Toronto Stock Exchange 
had accepted a notice filed by RCI of our intention to renew our NCIB 
for  a  further  one-year  period  commencing  February  22,  2010  and 
ending  February  21,  2011,  and  during  such  one-year  period  we  may 
purchase on the TSX up to the lesser of 43.6 million Class B Non-Voting 
shares  and  that  number  of  Class  B  Non-Voting  shares  that  can  be 
purchased  under  the  NCIB  for  an  aggregate  purchase  price  of  $1.5 
billion.  The  actual  number  of  Class  B  Non-Voting  shares  purchased 
under the NCIB and the timing of such purchases will be determined by 
RCI considering market conditions, stock prices, its cash position, and 
other factors.

In  2010,  we  purchased  an  aggregate  37,080,906  Class  B  Non-Voting 
shares  for  an  aggregate  purchase  price  of  $1,312  million.  Of  these 
shares,  14,480,000  were  purchased  pursuant  to  private  agreements 
between  RCI  and  arm’s  length  third  party  sellers  for  an  aggregate 
purchase price of $482 million. These purchases were made under an 
issuer bid exemption order issued by the Ontario Securities Commission 
and are included in calculating the number of Class B Non-Voting shares 
that RCI may purchase pursuant to the NCIB.

In  2009,  we  purchased  an  aggregate  43,776,200  Class  B  Non-Voting 
shares  for  an  aggregate  purchase  price  of  $1,347  million.  Of  these 
shares,  1,051,000  comprising  $34  million  of  the  aggregate  purchase 
price were purchased and recorded in December 2009 but were settled 
in  early  January  2010.  In  addition,  10,280,000  of  the  shares  were 
purchased  by  RCI  pursuant  to  private  agreements  between  RCI  and 
certain arm’s-length third party sellers for an aggregate purchase price 
of  $285  million.  These  purchases  were  made  under  an  issuer  bid 
exemption order issued by the Ontario Securities Commission and are 
included in calculating the number of Class B Non-Voting shares that 
RCI may purchase pursuant to the NCIB. 

In February 2011, we announced that the Toronto Stock Exchange has 
accepted a notice filed by RCI of our intention to renew our NCIB for 
our  Class  B  Non-Voting  shares  for  a  further  one-year  period 
commencing February 22, 2011 and ending February 21, 2012, and that 
during such one-year period we may purchase on the TSX up to the 
lesser of 39.8 million Class B Non-Voting shares and that number of 
Class B Non-Voting shares that can be purchased under the NCIB for an 
aggregate purchase price of $1.5 billion. The actual number of Class B 
Non-Voting shares purchased under the NCIB and the timing of such 
purchases  will  be  determined  by  management  considering  market 
conditions, stock prices, our cash position and other factors. 

On  February  22,  2011,  we  purchased  for  cancellation,  pursuant  to  a 
private agreement between the Company and an arm’s-length third 

RoGeRs coMMUnications inc.   2010  annUal RePoRt   47

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

party, 1.4 million shares for an aggregate purchase price of $45 million. 
The transaction was made under an issuer bid exemption order issued 
by the Ontario Securities Commission and is included in calculating the 
number of Class B Non-Voting shares that we may purchase pursuant to 
the NCIB.

RCI’s  senior  unsecured  debt  to 
be  BBB,  each  with  a  Stable 
outlook  and  assigned  its  BBB 
rating to each of the 2040 Notes 
and the 2020 Notes.

RATIO OF ADJUSTED OPERATING 
PROFIT TO INTEREST

7.1x

6.8x

7.0x

investment in cogeco cable inc. and cogeco inc. 
In November 2010, we acquired additional 892,250 subordinate voting 
shares of Cogeco Cable Inc. and 946,090 subordinate voting shares of 
Cogeco  Inc.  for  an  aggregate  purchase  price  of  $75  million.  These 
purchases were made for investment purposes.

covenant compliance
We are currently in compliance with all of the covenants under our debt 
instruments, and we expect to remain in compliance with all of these 
covenants during 2011. At December 31, 2010, there were no financial 
leverage covenants in effect other than those pursuant to our bank 
credit facility (see Note 14(a) to the 2010 Audited Consolidated Financial 
Statements).  Based  on  our  most  restrictive  leverage  covenants,  we 
would have had the capacity to issue up to approximately $18.1 billion 
of additional long-term debt at December 31, 2010. 

2011 cash Requirements
On a consolidated basis, we anticipate that we will generate a net cash 
surplus in 2011 from cash generated from operations. We expect that 
we  will  have  sufficient  capital  resources  to  satisfy  our  cash  funding 
requirements  in  2011,  including  the  funding  of  dividends  on  our 
common  shares,  taking  into  account  cash  from  operations  and  the 
amount  available  under  our  $2.4  billion  bank  credit  facility.  At 
December  31,  2010,  there  were  no  restrictions  on  the  flow  of  funds 
between  subsidiary  companies  or  between  RCI  and  any  of  its 
subsidiaries.

In the event that we require additional funding, we believe that any 
such funding requirements may be satisfied by issuing additional debt 
financing, which may include the restructuring of our existing bank 
credit  facility  or  issuing  public  or  private  debt  or  issuing  equity,  all 
depending  on  market  conditions.  In  addition,  we  may  refinance  a 
portion of existing debt subject to market conditions and other factors. 
There is no assurance that this will or can be done. 

Required Principal Repayments
At December 31, 2010, the required repayments on all long-term debt 
in the next five years totalled $3,084 million, comprised of $816 million 
principal  repayments  due  in  2012,  $348  million  due  in  2013,  $1,094 
million due in 2014 and $826 million due in 2015. The required principal 
repayments	due	in	2012	consist	of	$468	million	(US$470	million)	7.25%	
Senior	Notes	and	$348	million	(US$350	million)	7.875%	Senior	Notes.	
The  required  principal  repayment  due  in  2013  is  the  $348  million 
(US$350	million)	6.25%	Senior	Notes,	as	well	as	the	maturity	of	the	bank	
credit facility, which at December 31, 2010 is undrawn. The required 
principal  repayments  due  in  2014  consist  of  $348  million  (US$350 
million)	5.50%	Senior	Notes	and	$746	million	(US$750	million)	6.375%	
Senior Notes. The required principal repayments due in 2015 consist of 
$279	 million	 (US$280	 million)	 6.75%	 Senior	 Notes	 and	 $547	 million	
(US$550	million)	7.50%	Senior	Notes.

Coincident with the maturity of our U.S. dollar-denominated long-term 
debt, certain of our Derivatives also mature, the impact of which is not 
included  in  the  principal  repayments  noted  above  (See  the  section 
entitled “Material Obligations Under Firm Contractual Agreements”).

credit Ratings
In August and September 2010, Moody’s Investors Service affirmed the 
rating for RCI’s senior unsecured debt to be Baa2, with a Stable outlook 
and  assigned  its  Baa2  rating  to  each  of  the  2040  Notes  and  the  
2020 Notes.

In  August  and  September  2010,  Standard  &  Poor’s  Ratings  Services 
affirmed the corporate credit rating for RCI to be BBB and the rating for 

48   RoGeRs coMMUnications inc.   2010  annUal RePoRt

In August and September 2010, 
Fitch  Ratings  af firmed  the 
issuer default rating for RCI to 
be BBB and the rating for RCI’s 
senior  unsecured  debt  to  be 
BBB, each with a Stable outlook 
and  assigned  its  BBB  rating  to 
each of the 2040 Notes and the 
2020 Notes.

2009
2009

2008
2008

2010
2010

Credit  ratings  are  intended  to 
provide  inves tor s  with  an 
independent measure of credit 
quality of an issue of securities. 
Ratings  for  debt  instruments 
range along a scale from AAA, 
in the case of Standard & Poor’s and Fitch, or Aaa in the case of Moody’s, 
which represent the highest quality of securities rated, to D, in the case 
of Standard & Poor’s, C, in the case of Moody’s and Substantial Risk in 
the case of Fitch, which represent the lowest quality of securities rated. 
The  credit  ratings  accorded  by  the  rating  agencies  are  not 
recommendations to purchase, hold or sell the rated securities inasmuch 
as such ratings do not comment as to market price or suitability for a 
particular investor. There is no assurance that any rating will remain in 
effect for any given period of time, or that any rating will not be revised 
or withdrawn entirely by a rating agency in the future if in its judgment 
circumstances so warrant. The ratings on RCI’s senior debt of BBB from 
Standard  &  Poor’s  and  Fitch  and  of  Baa2  from  Moody’s  represent 
investment grade ratings.

Deficiency of Pension Plan assets over accrued obligations 
As  disclosed  in  Note  17  to  our  2010  Audited  Consolidated  Financial 
Statements,  our  pension  plans  had  a  deficiency  of  plan  assets  over 
accrued obligations of $152 million and $8 million at our September 30 
measurement  date  for  the  years  ended  December  31,  2010  and 
December  31,  2009,  respectively,  related  to  funded  plans,  and  a 
deficiency  of  $37  million  and  $31  million  at  our  September  30 
measurement  date  for  the  years  ended  December  31,  2010  and 
December  31,  2009,  respectively,  related  to  unfunded  plans.  Our 
pension  plans  had  a  deficiency  on  a  solvency  basis  at  December  31, 
2009,  and  are  expected  to  have  a  deficiency  on  a  solvency  basis  at 
December  31,  2010.  Consequently,  in  addition  to  our  regular 
contributions,  we  are  making  certain  minimum  monthly  special 
payments  to  eliminate  the  solvency  deficiency.  In  2010,  the  special 
payments, including contributions associated with benefits paid from 
the  plans,  totalled  approximately  $33  million.  Our  total  estimated 
annual  funding  requirements,  which  include  both  our  regular 
contributions  and  these  special  payments,  are  expected  to  increase 
from $61 million in 2010 to approximately $70 million in 2011, subject to 
annual adjustments thereafter, due to various market factors and the 
assumption that our staffing levels will remain relatively stable year-
over-year. We are contributing to the plans on this basis. As further 
discussed  in  the  section  entitled  “Critical  Accounting  Estimates”, 
changes in factors such as the discount rate, the rate of compensation 
increase and the expected return on plan assets can impact the accrued 
benefit obligation, pension expense and the deficiency of plan assets 
over accrued obligations in the future.

In 2009, we made a lump-sum contribution of $61 million to our pension 
plans,  following  which  the  pension  plans  purchased  $172  million  of 
annuities from insurance companies for employees in the pension plans 
who had retired as of January 1, 2009. The purchase of the annuities 

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

relieves us of primary responsibility for, and eliminates significant risk 
associated  with,  the  accrued  benefit  obligation  for  the  retired 
employees. The non-cash settlement loss arising from this settlement 
of pension obligations was $30 million and was recorded in 2009. The 
Company did not make any additional lump-sum contributions to its 
pension plans in the year ended December 31, 2010.

inteRest R ate anD FoReiGn eXcHanGe ManaGeMent
economic Hedge analysis 
For the purposes of our discussion on the hedged portion of long-term 
debt,  we  have  used  non-GAAP  measures  in  that  we  include  all 
Derivatives,  whether  or  not  they  qualify  as  hedges  for  accounting 
purposes,  since  all  such  Derivatives  are  used  for  risk  management 
purposes  only  and  are  designated  as  a  hedge  of  specific  debt 

instruments for economic purposes. As a result, the Canadian dollar 
equivalent  of  U.S.  dollar-denominated  long-term  debt  reflects  the 
contracted foreign exchange rate for all of our Derivatives regardless of 
qualifications for accounting purposes as a hedge.  

As  discussed  above  in  the  section  entitled  “Debt  Redemptions  and 
Termination of Derivatives”, in August 2010, RCI redeemed all of its 
US$490	 million	 9.625%	 Senior	 Notes	 due	 2011	 and	 terminated	 the	
related US$500 million notional principal amount of Derivatives. As a 
result,	on	December	31,	2010,	100%	of	our	U.S.	dollar-denominated	
debt	was	hedged	on	an	economic	basis	while	93%	of	our	U.S.	dollar-
denominated debt was hedged on an accounting basis. The Derivatives 
hedging	our	US$350	million	7.50%	Senior	Notes	due	2038	do	not	qualify	
as hedges for accounting purposes.

consolidated Hedged Position 

(In millions of dollars, except percentages) 

U.S. dollar-denominated long-term debt

Hedged with Derivatives

Hedged exchange rate

Percent hedged(1)

Amount of long-term debt(2) at fixed rates:

Total long-term debt

Total long-term debt at fixed rates 

Percent of long-term debt fixed

Weighted average interest rate on long-term debt

Dec ember 31, 2010

Dec ember 31, 20 09

Us  $ 

Us  $ 

cdn  $ 

cdn  $ 

5,050 

5,050 

 1.1697 

100.0%

9,607 

9,607 

100.0%

6.68%

US  $ 

US  $ 

Cdn  $ 

Cdn  $ 

5,540 

5,540 

 1.2043 

100.0%

9,307 

9,307 

100.0%

7.27%

(1)  Pursuant to the requirements for hedge accounting under canadian institute of chartered accountants (“cica”) Handbook section 3865, Hedges, on December 31, 2010, Rci accounted for 93.1% of its 

Derivatives as hedges against designated U.s. dollar-denominated debt. as a result, 93.1% of our U.s. dollar-denominated debt is hedged for accounting purposes versus 100% on an economic basis.

(2)  long-term debt includes the effect of the Derivatives.

FIXED VERSUS FLOATING DEBT COMPOSITION
(% at December 31)

2008
Fixed 93%  Floating 7%

2009
Fixed 100%  Floating 0%

2010
Fixed 100%  Floating 0%

Mark-to-Market Value of Derivatives
In accordance with Canadian GAAP, we have recorded our Derivatives 
using an estimated credit-adjusted mark-to-market valuation which is 
determined by increasing the treasury-related discount rates used to 
calculate  the  risk-free  estimated  mark-to-market  valuation  by  an 
estimated  bond  spread  (“Bond  Spread”)  for  the  relevant  term  and 
counterparty for each Derivative. In the case of Derivatives accounted 
for as assets (i.e. those Derivatives for which the counterparties owe 
Rogers), the Bond Spread for the bank counterparty was added to the 
risk-free discount rate to determine the estimated credit-adjusted value 
whereas, in the case of Derivatives accounted for as liabilities (i.e. those 
instruments  for  which  we  owe  the  counterparties),  Rogers’  Bond 
Spread was added to the risk-free discount rate. The estimated credit-
adjusted  values  of  the  Derivatives  are  subject  to  changes  in  credit 
spreads of Rogers and its counterparties. 

The effect of estimating the credit-adjusted fair value of Derivatives at 
December  31,  2010  versus  the  unadjusted  risk-free  mark-to-market 
value of Derivatives is illustrated in the table below. As at December 31, 
2010,  the  credit-adjusted  estimated  net  liability  value  of  Rogers’ 
Derivatives portfolio was $900 million, which is $17 million less than the 
unadjusted risk-free mark-to-market net liability value. 

RoGeRs coMMUnications inc.   2010  annUal RePoRt   49

  
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

(In millions of dollars) 

Mark-to-market value – risk-free analysis

Mark-to-market value – credit adjusted estimate ( carrying value) 

Difference

Derivatives in an  
asset position (A)

Derivatives in a  
liability position (B)

Net liability  
position (A+B)

 $ 
 $ 

 $ 

7 
7

– 

$ 
$ 

$ 

(924) 
(907)

17 

 $ 
 $ 

 $ 

(917) 
(900)

17 

long-term Debt Plus net Derivative liabilities
The aggregate of our long-term debt plus net derivative liabilities at 
the  mark-to-market  values  using  risk-free  analysis  (“the  risk-free 
analytical  value”)  is  used  by  us  and  many  analysts  to  most  closely 
represent our net debt-related obligations for valuation purposes, and 
is calculated as follows: 

 (In millions of dollars) 

Long-term debt(1)

Net derivative liabilities at the 

risk-free analytical value(1)

Total

(1)  includes current and long-term portions.  

Dec ember 31, 2010

Dec ember 3 1, 2 009

 $ 

 $ 

 $ 

8,718 

917 

9,635

 $ 

 $ 

 $ 

8,464 

1,027 

9,491 

We believe that the non-GAAP financial measure of long-term debt 
plus net derivative liabilities (assets) at the risk-free analytical value 
provides the most relevant and practical measure of our outstanding 
net debt-related obligations. We use this non-GAAP measure internally 
to  conduct  valuation-related  analysis  and  make  capital  structure- 
related decisions and it is reviewed regularly by management. It is also 
useful  to  investors  and  analysts  in  enabling  them  to  analyze  the 
enterprise  and  equity  value  of  the  Company  and  to  assess  various 
leverage ratios as performance measures. This non-GAAP measure does 
not have a standardized meaning and should be viewed as a supplement 
to,  and  not  a  substitute  for,  our  results  of  operations  or  financial 
position reported under Canadian and U.S. GAAP. 

oUtstanDinG coMMon sHaRe Data
Set  out  below  is  RCI’s  outstanding  common  share  data  as  at 
December  31,  2010  and  at  December  31,  2009.  In  the  year  ended 
December 31, 2010 we repurchased an aggregate 37,080,906 Class B 
Non-Voting  shares  for  cancellation  pursuant  to  our  NCIB  for  total 
purchase  price  of  approximately  $1,312  million.  For  additional 
information,  refer  to  Note  18  to  our  2010  Audited  Consolidated 
Financial Statements.

Common Shares(1)

Class A Voting 

Class B Non-Voting

Total Common Shares

Options to purchase Class B Non-Voting shares 

Outstanding options 

Outstanding options exercisable 

Dec ember 31, 2010

Dec ember 31, 20 09

 112,462,014 

 443,072,044 

 555,534,058 

 11,841,680 

 6,415,933 

 112,462,014 

 479,948,041

 592,410,055 

 13,467,096 

 8,149,361 

(1)  Holders of Rci’s class B non-Voting shares are entitled to receive notice of and to attend meetings of our shareholders, but, except as required by law or as stipulated by stock exchanges, are not entitled to 
vote at such meetings. if an offer is made to purchase outstanding class a Voting shares, there is no requirement under applicable law or Rci’s constating documents that an offer be made for the outstanding 
class B non-Voting shares and there is no other protection available to shareholders under Rci’s constating documents. if an offer is made to purchase both class a Voting shares and class B non-Voting shares, 
the offer for the class a Voting shares may be made on different terms than the offer to the holders of class B non-Voting shares.

50   RoGeRs coMMUnications inc.   2010  annUal RePoRt

 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

DiViDenDs on Rci eQUit Y secURities
Our  dividend  policy  is  reviewed  periodically  by  the  RCI  Board  of 
Directors (“the Board”). The declaration and payment of dividends are 
at the sole discretion of the Board and depend on, among other things, 
our financial condition, general business conditions, legal restrictions 
regarding the payment of dividends by us, some of which are referred 
to below, and other factors that the Board may at any point consider to 
be relevant. As a holding company with no direct operations, we rely 

on cash dividends and other payments from our subsidiaries and our 
own cash balances and debt to pay dividends to our shareholders. The 
ability of our subsidiaries to pay such amounts to us is subject to the 
various risks as outlined in this MD&A.

We declared and paid dividends on each of our outstanding Class A 
Voting and Class B Non-Voting shares, as follows:

Declaration date

February 21, 2008

April 29, 2008

August 19, 2008

October 28, 2008

February 17, 2009

April 29, 2009

August 20, 2009

October 27, 2009

February 16, 2010

April 29, 2010

August 18, 2010

October 26, 2010

Record date

March 6, 2008

May 13, 2008

September 3, 2008

November 25, 2008

March 6, 2009

May 15, 2009

September 9, 2009

November 20, 2009

March 5, 2010

May 14, 2010

September 9, 2010

November 18, 2010

 Payment date 

 April 1, 2008 

 July 2, 2008 

 October 1, 2008 

 January 2, 2009 

 April 1, 2009 

 July 2, 2009 

 October 1, 2009 

 January 2, 2010 

 April 1, 2010 

 July 2, 2010 

 October 1, 2010

 January 4, 2011 

Dividend
per share

Dividends paid
(In millions)

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

0.25 

0.25 

0.25 

0.25 

0.29 

0.29 

0.29 

0.29 

0.32 

0.32 

0.32 

0.32 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

160 

160 

159 

159 

184 

184 

177 

175 

188 

187

184

179 

In February 2011, the Board adopted a dividend policy that increased 
the annualized dividend rate from $1.28 to $1.42 per Class A Voting and 
Class B Non-Voting share effective immediately to be paid in quarterly 
amounts of $0.355 per share. Such quarterly dividends are only payable 
as and when declared by our Board and there is no entitlement to any 
dividend prior thereto.

In  addition,  on  February  15,  2011,  the  Board  declared  a  quarterly 
dividend totalling $0.355 per share on each of its outstanding Class A 
Voting and Class B Non-Voting shares, such dividend to be paid on April 
1, 2011, to shareholders of record on March 18, 2011, and is the first 
quarterly dividend to reflect the newly increased $1.42 per share annual 
dividend level.

Dividend Reinvestment Plan (“DRiP”)
On October 26, 2010, the Rogers’ Board of Directors approved the DRIP 
effective November 1, 2010. The DRIP enables eligible shareholders to 
have  all  or  a  portion  of  their  regular  quarterly  cash  dividends 
automatically  reinvested  in  additional  Class  B  Non-Voting  shares  of 
Rogers’ common stock. No commissions, service charges or brokerage 
fees  will  be  payable  by  Plan  participants  in  connection  with  shares 
purchased under the DRIP.

Shareholders  who  elect  to  participate  see  all  or  a  portion  of  their 
quarterly dividends reinvested in additional Class B Non-Voting shares 
of Rogers at the average market price, as described in the DRIP Plan 
Document, with respect to the applicable dividend payment date. 

In February 2010, the Board adopted a dividend policy that increased 
the annualized dividend rate from 
$1.16  to $1.28  per  Class A Voting 
and  Class  B  Non-Voting  share 
effective with the next quarterly 
dividend. 

ANNUALIZED DIVIDENDS 
PER SHARE AT YEAR END

$1.28

$1.16

$1.00

In  Februar y  20 09,  the  Board 
adopted  a  dividend  policy  that 
increased the annualized dividend 
rate from $1.00 to $1.16 per Class 
A Voting and Class B Non-Voting 
share  effective  with  the  next 
quarterly dividend. 

In  Januar y  20 0 8 ,  the  Board 
approved  an  increase  in  the 
annualized dividend from $0.50 to 
$1.00 per Class A Voting and Class 
B Non-Voting share effective with 
the next quarterly dividend. 

CASH RETURNED TO SHAREHOLDERS
(In millions of dollars)

$2,104

Share buybacks: $1,312

2008
2008

2009
2009

201 0
2010

2010

Dividends: $734

Stock option buybacks: $58

RoGeRs coMMUnications inc.   2010  annUal RePoRt   51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Computershare Trust Company of Canada is the Plan Agent and acts on 
behalf  of  participants  to  invest  eligible  dividends.  Registered 
shareholders of Rogers wishing to participate in the DRIP can find the 
full  text  of  the  DRIP  Plan  Document  and  enrolment  forms  at 
computershare.com/rogers. Non-registered beneficial shareholders are 
advised to contact their broker, investment dealer or other financial 
intermediary for details on how to participate in the DRIP. 

While  Rogers,  at  its  discretion,  may  fund  the  quarterly  DRIP  share 
requirements with either Class B Non-Voting shares acquired on the 
Canadian open market or issued by Rogers, our current intention is that 
such  shares  will,  for  the  foreseeable  future,  be  acquired  on  the 
Canadian open market by the DRIP Agent.

Quarterly dividends are only payable as and when declared by Rogers’ 
Board of Directors and there is no entitlement to any dividend prior 
thereto.  Before  enrolling,  shareholders  are  advised  to  read  the 
complete  text  of  the  DRIP  and  to  consult  their  financial  advisors 
regarding  their  unique  investment  profile  and  tax  situation.  Only 
Canadian and U.S. residents can participate in the DRIP.

coMMitMents anD otHeR contR ac tUal oBliGations

contractual obligations
Our  material  obligations  under  firm  contractual  arrangements  are 
summarized below at December 31, 2010. See also Notes 14, 15 and 23 
to the 2010 Audited Consolidated Financial Statements.

Material obligations Under Firm contractual arrangements

(In millions of dollars)

Long-term debt(1)

Derivative instruments(2)

Operating leases

Player contracts

Purchase obligations(3)

Pension obligation(4)

Other long-term liabilities

$ 

– 

– 

 130 

 53 

 572 

 70 
–

Less Than 1 Year

1–3 Years

4–5 Years

 $ 

1,164 

$ 

1,920 

After 5 Years

$ 

5,639 

Total

$ 

8,723 

 406 

 158 

 34 

 532 

– 
 65 

 418 

 73 

 19 

 338 

– 
 20 

 60 

 43 

 9 

 240 

– 
 39 

 884 

 404 

 115 

 1,682 

 70 
 124 

Total

$ 

825 

$ 

2,359 

$ 

2,788 

$ 

6,030 

$ 

12,002 

(1)  amounts reflect principal obligations due at maturity. 
(2)  amounts reflect net disbursements due at maturity.
(3)  Purchase obligations consist of agreements to purchase goods and services that are enforceable and legally binding and that specify all significant terms, including fixed or minimum quantities to be 

purchased, price provisions and timing of the transaction. in addition, we incur expenditures for other items that are volume-dependent.  

(4)  Represents expected contributions to our pension plans in 2011. contributions for the year ended December 31, 2012 and beyond cannot be reasonably estimated as they will depend on future economic 

conditions and may be impacted by future government legislation.

oFF-Bal ance sHeet aRR anGeMents

4. oPeRatinG enViRonMent

Guarantees
As  a  regular  part  of  our  business,  we  enter  into  agreements  that 
provide  for  indemnification  and  guarantees  to  counterparties  in 
transactions  involving  business  sale  and  business  combination 
agreements, sales of services and purchases and development of assets. 
Due to the nature of these indemnifications, we are unable to make a 
reasonable estimate of the maximum potential amount we could be 
required  to  pay  counterparties.  Historically,  we  have  not  made  any 
significant payment under these indemnifications or guarantees. Refer 
to Note 15(e)(ii) to the 2010 Audited Consolidated Financial Statements.

Derivative instruments
As previously discussed, we use derivative instruments to manage our 
exposure  to  interest  rate  and  foreign  currency  risks.  We  do  not  use 
derivative instruments for speculative purposes.

operating leases
We  have  entered  into  operating  leases  for  the  rental  of  premises, 
distribution  facilities,  equipment  and  microwave  towers  and  other 
contracts. The effect of terminating any one lease agreement would 
not  have  an  adverse  effect  on  us  as  a  whole.  Refer  to  the  section 
entitled  “Contractual  Obligations”  above  and  Note  23  to  the  2010 
Audited Consolidated Financial Statements.

Additional discussion of regulatory matters and recent developments 
specific to the Wireless, Cable and Media segments follows.

GoVeRnMent ReGUl ation anD ReGUl atoRY DeVeloPMents
Substantially all of our business activities, except for Cable’s Rogers 
Retail  segment  and  the  non-broadcasting  operations  of  Media,  are 
subject  to  regulation  by  one  or  more  of:  the  Canadian  Federal 
Department of Industry, on behalf of the Minister of Industry (Canada) 
(c o ll e c t i v e l y,  “ I n d u s t r y  C a n a d a” ),  t h e  C R TC  u n d e r  t h e 
Telecommunications Act (Canada) (the “Telecommunications Act”) and 
the CRTC under the Broadcasting Act (Canada) (the “Broadcasting Act”), 
and, accordingly, our results of operations are affected by changes in 
regulations and by the decisions of these regulators.

canadian Radio-television and telecommunications commission 
Canadian  broadcasting  operations,  including  our  cable  television 
systems, radio and television stations, and specialty services are licenced 
(or operated pursuant to an exemption order) and regulated by the 
CRTC pursuant to the Broadcasting Act. Under the Broadcasting Act, 
the CRTC is responsible for regulating and supervising all aspects of the 
Canadian  broadcasting  system  with  a  view  to  implementing  certain 
broadcasting policy objectives enunciated in that Act. 

52   RoGeRs coMMUnications inc.   2010  annUal RePoRt

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

The CRTC is also responsible under the Telecommunications Act for the 
regulation  of  telecommunications  carriers,  which  includes  the 
regulation of Wireless’ mobile voice and data operations and Cable’s 
Internet and telephone services. Under the Telecommunications Act, 
the CRTC has the power to forbear from regulating certain services or 
classes of services provided by individual carriers. If the CRTC finds that 
a service or class of services provided by a carrier is subject to a degree 
of competition that is sufficient to protect the interests of users, the 
CRTC is required to forbear from regulating those services unless such 
an  order  would  be  likely  to  unduly  impair  the  establishment  or 
continuance of a competitive market for those services. All of our Cable 
and telecommunications retail services have been deregulated and are 
not subject to price regulation. However, regulations can and do affect 
the  terms  and  conditions  under  which  we  offer  these  services. 
Accordingly, any change in policy, regulations or interpretations could 
have  a  material  adverse  effect  on  Cable’s  operations  and  financial 
condition and operating results. 

copyright Board of canada 
The  Copyright  Board  of  Canada  (“Copyright  Board”)  is  a  regulatory 
body  established  pursuant  to  the  Copyright  Act  (Canada)  (the 
“Copyright Act”) to oversee the collective administration of copyright 
royalties in Canada and to establish the royalties payable for the use of 
certain copyrighted works. The Copyright Board is responsible for the 
review, consideration and approval of copyright tariff royalties payable 
to  copyright  collectives  by  Canadian  broadcasting  undertakings, 
including cable, radio, television and specialty services.

industry canada 
The technical aspects of the operation of radio and television stations, 
the frequency-related operations of the cable television networks and 
the  awarding  and  regulatory  supervision  of  spectrum  for  cellular, 
messaging and other radio-telecommunications systems in Canada are 
subject to the licencing requirements and oversight of Industry Canada. 
Industry Canada may set technical standards for telecommunications 
under the Radiocommunication Act (Canada) (the “Radiocommunication 
Act”) and the Telecommunications Act.

Restrictions on non-canadian ownership and control 
Non-Canadians are permitted to own and control directly or indirectly 
up	to	33.3%	of	the	voting	shares	and	33.3%	of	the	votes	of	a	holding	
company that has a subsidiary operating company licenced under the 
Broadcasting	Act.	In	addition,	up	to	20%	of	the	voting	shares	and	20%	
of  the  votes  of  the  operating  licencee  company  may  be  owned  and 
controlled directly or indirectly by non-Canadians. The chief executive 
officer	 and	 80%	 of	 the	 members	 of	 the	 Board	 of	 Directors	 of	 the	
operating licencee must be resident Canadians. There are no restrictions 
on the number of non-voting shares that may be held by non-Canadians 
at either the holding-company or licencee-company level. Neither the 
Canadian carrier nor its parent may be otherwise controlled in fact by 
non-Canadians. Subject to appeal to the federal Cabinet, the CRTC has 
the  jurisdiction  to  determine  as  a  question  of  fact  whether  a  given 
licencee is controlled by non-Canadians.

Pursuant to the Telecommunications Act and associated regulations, 
the same rules apply to Canadian carriers such as Wireless, except that 
there is no requirement that the chief executive officer be a resident 
C a n a d i a n .  T h e  s a m e  r e s t r i c ti o n s  a r e  co n t a i n e d 
i n  t h e 
Radiocommunication Act and associated regulations.

In  its  March  2010  Budget,  the  federal  government  announced  its 
intention to remove the existing restrictions on foreign ownership of 
Canadian satellites (subsequently passed into law in the fall of 2010). 
The  government  also  announced  that  it  would  review  the  foreign 
ownership  restrictions  currently  applied  to  telecommunications 
companies.  In  June  2010,  Industry  Canada  released  its  consultation 
paper  on  this  matter  asking  for  comments  by  July  2010  on  
three options: 

1.  Increasing  the  limit  for  direct  foreign  investment  in  broadcasting 

and telecommunications common carriers to 49 percent;

2. Lifting restrictions on telecommunications common carriers with a 

10 percent market share or less, by revenue; or

3. Removing telecommunications restrictions completely.

Rogers  filed  its  comments  in  July  2010  submitting  that  of  the  three 
options only option 1 was acceptable because options 2 and 3 fail to 
recognize  the  converged  market  for  communications  services  in 
Canada. The attempt made in Options 2 and 3 to limit the reforms to 
“pure telecommunications” networks is out of step with the reality of 
broadband markets and inconsistent with the government’s attempt to 
implement a digital economy strategy for Canada.

In November 2010, Industry Canada announced that the government’s 
deliberations  on  potential  foreign  ownership  changes  would  be 
coordinated  with  the  spring  2011  consultation  on  the  appropriate 
structure of the 700 MHz spectrum auction.

Policy Direction to the cRtc on telecommunications
In December 2006, the Minister of Industry issued a Policy Direction on 
Telecommunications to the CRTC under the Telecommunications Act. 
The  Direction  instructs  the  CRTC  to  rely  on  market  forces  to  the 
maximum  extent  feasible  under  the  Telecommunications  Act  and 
regulate, if needed, in a manner that interferes with market forces to 
the minimum extent necessary.  

2010 legislation 
Bill C-28, An Act to promote the efficiency and adaptability of the Canadian 
economy by regulating certain activities that discourage reliance on electronic 
means of carrying out commercial activities, and to amend the Canadian Radio-
television and Telecommunications Commission Act, the Competition Act, the 
Personal  Information  Protection  and  Electronic  Documents  Act  and  the 
Telecommunications  Act  (Anti-Spam  Act),  passed  into  law  on 
December 15, 2010. 

The  Bill  addresses  unsolicited  commercial  electronic  mail  (spam)  by 
prohibiting  the  sending  of  commercial  electronic  messages  without 
consent.  It  prohibits  detrimental  practices  to  electronic  commerce, 
protects the integrity of transmission data and prohibits the installation 
of computer programs without consent in the course of commercial 
activity.  In  addition,  it  prohibits  false  or  misleading  commercial 
representations  online  and  prohibits  the  collection  of  personal 
information  via  unlawful  access  to  computer  systems  and  the 
unauthorized compiling or supplying of lists of electronic addresses. It 
also provides for a private right of action for businesses and consumers 
with extended liability. It allows the CRTC and the Competition Tribunal 
of Canada to impose administrative monetary penalties on those who 
violate the respective Acts and allows for the international sharing of 
information and evidence to pursue spammers outside of Canada with 
our global partners.

Amendments to the Quebec Consumer Protection Act were passed in 
December 2009 to introduce new provisions applicable to sequential 
performance  contracts  provided  at  a  distance,  including  wireless, 
wireline and Internet service contracts. These amendments include new 
rules on the content of such contracts, the determination of the early 
cancellation fees that can be charged to customers, the use of security 
deposits and the cancellation and renewal rights of the consumers. The 
amendments also introduce new provisions on the sale of prepaid cards 
and  the  disclosure  of  the  costs  of  the  services  and  products  they 
advertise. The Amendments came into force on June 30, 2010.

Proposed legislation 
Bill  C-22,  An  Act  respecting  the  mandatory  reporting  of  Internet  child 
pornography by persons who provide an Internet service, was introduced in 
the  House  of  Commons  in  May  2010.  Bill  C-22  is  intended  to  fight 
Internet  child  pornography  by  requiring  Internet  service  providers 

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

(“ISPs”) and other persons providing Internet services (e.g., Facebook, 
Google and Hotmail) to report any incident of child pornography. This 
requirement  includes  the  following:  if  a  person  providing  Internet 
services is advised of an Internet address where child pornography may 
be available, the person must report that address to the organization 
designated by the regulations. If a person has reasonable grounds to 
believe that the Internet services operated by that person are being 
used to transmit child pornography, the person must notify the police 
and preserve the computer data. Bill C-22 has been passed by the House 
of Commons but has not been enacted.

Bill C-32, An Act to amend the Copyright Act (Copyright Modernization Act), 
was introduced in the House of Commons in June 2010, and is currently 
being considered by the Legislative Committee on Bill C-32. Bill C-32 is 
intended to update the rights and protections of copyright owners to 
better  address  the  challenges  and  opportunities  of  the  Internet.  It 
would clarify Internet service providers’ liability and would require ISPs 
to use a “notice and notice” regime whereby notices alleging copyright 
infringement sent to ISPs would be forwarded in turn to the customers. 
The bill provides for cost recovery for notice and notice. It would make 
Internet  sites  designed  to  enable  illegal  file  sharing  a  violation  of 
copyright. The bill would also legalize forms of copying for time shifting 
television programs currently used by Cable’s customers such as PVRs, 
and  would  permit  cable  operators  to  offer  customers  network  PVR 
technology services. The bill would eliminate the current obligation of 
broadcasters to pay for copies made for the purpose of broadcasting.  

Bill C-51, An Act to amend the Criminal Code, the Competition Act and the 
Mutual Legal Assistance in Criminal Matters Act (Investigative Powers for the 
21st Century Act), was introduced in the House of Commons in November 
2010.  This  Bill  amends  the  Criminal  Code  to  add  new  investigative 
powers in relation to computer crime and the use of new technologies 
in the commission of crimes. It provides, among other things, the power 
to make preservation demands/orders to compel the preservation of 
electronic  evidence  and  new  production  orders  to  compel  the 
production of data relating to the transmission of communications and 
the location of transactions, individuals or things.

Bill  C-52,  An  Act  regulating  telecommunications  facilities  to  support 
investigations was also introduced in November 2010. This Bill requires 
telecommunications  service  providers  to  put  in  place  and  maintain 
certain capabilities that facilitate the lawful interception of information 
transmitted by telecommunications and to provide basic information 
about  their  subscribers  to  the  Royal  Canadian  Mounted  Police,  the 
Canadian  Security  Intelligence  Ser vice,  the  Commissioner  of 
Competition  and  any  police  service  constituted  under  the  laws  of  
a province.

WiReless ReGUl ation anD ReGUl atoRY DeVeloPMents 
consultation on the Renewal of cellular and Personal   
communications services (“Pcs”) spectrum licences 
In  March  2009,  Industry  Canada  initiated  a  public  consultation  to 
discuss  the  renewal  of  cellular  and  PCS  licences  that  were  granted 
through  any  competitive  process.  Most  of  Rogers’  cellular  licences 
expire on March 31, 2011 with the PCS auction licences expiring June 
2011. The decisions made as a result of this consultation will apply to 
cellular and PCS licences granted by any competitive process, including 
auctions. Industry Canada received extensive comments on its proposal 
to renew licences and the licence conditions that would apply to new 
and renewed cellular and PCS licences, including issues such as licence 
terms, renewals, extent of deployment and research and development. 
No policy has been released to date. 

Industry Canada also announced in March 2009 that it would undertake 
a formal study to assess the current market value of the above noted 
spectrum licences with a separate consultation seeking comments on a 
proposed fee. The study has not been released and the consultation has 
not occurred. This review excludes the spectrum acquired through the 
AWS  auction  in  2008.  However,  in  November  2010,  the  Minister  of 

54   RoGeRs coMMUnications inc.   2010  annUal RePoRt

Industry announced that Industry Canada would freeze the spectrum 
fees at current levels, for cellular and PCS spectrum due for renewal in 
March 2011. The duration of the freeze is not known. It also remains 
unknown  at  this  point  whether  Industry  Canada  will  apply  any 
spectrum fees related to the 2001 PCS auction spectrum licences that 
expire in June 2011 or maintain the status quo. See also the section 
entitled “Spectrum Fees May Increase With the Renewal of Cellular and 
PCS Spectrum Licences”. 

In  November  2010,  through  the  release  of  its  consultation  paper, 
Industry  Canada  initiated  a  consultation  on  a  policy  and  technical 
framework to auction spectrum in the 700 MHz band. Comments are 
sought on general policy considerations related to commercial mobile 
broadband spectrum use, competition issues and on the use of the 700 
MHz band for commercial mobile services. In addition, Industry Canada 
is  seeking  comments  on  spectrum  use  for  public  safety  broadband 
applications. Industry Canada has stated that the 700 MHz auction is 
anticipated to occur in late 2012.

Noting that the Department will consult on licensing measures for the 
band  2500–2690  MHz  in  a  separate  consultation,  this  consultation 
paper also seeks views on whether or not government measures are 
required to promote competition, in the context of spectrum being 
made available in both bands.

consultation on transition to Broadband Radio service (“BRs”) in 
the Band 2500–2690 MHz
In June 2010, Industry Canada released its Decisions on the transition to 
BRS  in  the  2500 –2690  MHz  band  and  initiated  a  consultation  on 
changes related to the band plan. The decision established a firm date 
of March 31, 2011 for transitioning to BRS licences. The decision also set 
out the eligibility criteria that would be used for issuing BRS licence and 
the geographic service areas used for BRS licences. Certain conditions 
of licence were also established. The consultation examined issues such 
as the band plan to be adopted for BRS, the mapping of incumbent 
licencees into the new band plan and the timing of the migration of 
incumbents to the new band plan. The future consultation will also 
consider  the  policy  and  licencing  frameworks  for  the  auction  of 
available spectrum in this band.

aWs auction, Roaming and tower/site Policy
In November 2007, Industry Canada released its policy framework for 
the AWS auction in a document entitled Policy Framework for the Auction 
for Spectrum Licences for Advanced Wireless Services and other Spectrum in 
the 2 GHz Range. Of the 90 MHz of available AWS spectrum, 40 MHz 
were set aside for new entrants.

The policy further prescribed that all carriers are allowed to roam on 
the networks of other carriers outside of their licenced territories at 
commercial rates. New entrants are able to roam at commercial rates on 
the networks of incumbent carriers for five years within their licenced 
territories and for 10 years nationally. National new entrant licencees 
will be entitled to five years of roaming and a further five years if they 
comply with specified rollout requirements. Roaming privileges enable 
new entrants to potentially enter the market on a broader geographic 
scale more quickly.

New	entrants	are	defined	as	carriers	with	less	than	10%	of	Canada’s	
wireless revenue. Roaming is to be provided at commercial rates. In the 
event that the parties cannot agree, the rates and other terms will be 
settled by an arbitrator. Industry Canada expects that roaming will be 
offered at commercial rates that are reasonably comparable to rates 
that  are  currently  charged  to  others  for  similar  services.  Rogers  has 
entered into roaming agreements with a number of new entrants at 
commercially  negotiated  rates.  Industry  Canada  also  mandated 
antenna tower and site sharing for all holders of spectrum licences, 
radio licences and broadcasting certificates. All of these entities must 
share towers and antenna sites, where technically feasible at commercial 
rates. Where parties cannot agree on terms, the terms will be set by 

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

arbitration.  It  is  expected  that  site-sharing  arrangements  would  be 
offered at commercial rates that are reasonably comparable to rates 
currently  charged  to  others  for  similar  access.  Rogers  has  reached 
commercial agreements for antenna tower and site sharing with several 
new entrants.

In  February  2008,  Industry  Canada  issued  Responses  to  Questions  for 
Clarification on the AWS Policy and Licencing Frameworks, which answered 
questions about the AWS spectrum auction and about tower sharing 
and roaming obligations of licencees. This was followed in February 
2008 by revised conditions of licence which imposed those obligations 
on wireless carriers. The documents clarified that roaming must provide 
connectivity  for  digital  voice  and  data  services  regardless  of  the 
spectrum  band  or  underlying  technology  used.  The  policy  does  not 
require a host network carrier to provide a roamer with a service which 
that carrier does not provide to its own subscribers, nor to provide a 
roamer with a service, or level of service, which the roamer’s network 
carrier  does  not  provide.  The  policy  also  does  not  require  seamless 
communications hand-off between home and host networks. 

Globalive Communications Corp. (“Globalive”) filed a complaint with 
the CRTC in October 2010 against Rogers and the chatr brand, claiming 
that Rogers was providing an undue preference to itself in providing 
our  chatr  brand  with  seamless  handoff  for  roaming.  This  type  of 
roaming  was  not  mandated  in  the  Industry  Canada  conditions  of 
licence. The record of the proceeding closed late in November 2010, 
and  the  CRTC  indicated  that  they  would  provide  an  interim  or  final 
decision on this matter within four months.  

Basic telecommunications services and other Matters Proceeding 
In January 2010 in Telecom Notice of Consultation CRTC 2010-43, the 
Commission initiated a proceeding to re-examine the appropriateness 
of the existing forbearance framework for mobile wireless data services 
along with wireline issues described below in the section entitled “Basic 
Telecommunications  Services  and  Other  Matters  Proceeding”  under 
“Cable Regulation and Regulatory Developments”. The wireless issue 
was severed from the wireline issues and in a June 2010 Decision the 
Commission determined it will now apply existing Sections 24, 27(2), 
27(3) and 27(4) of the Telecommunications Act to mobile data services. 
These services will also be subject to the Internet Traffic Management 
Practices (“ITMP”) framework established last year by the CRTC.

Federal court Decision overturning Governor in council Decision 
that Ruled Globalive eligible to operate in canada
On  February  4,  2011,  the  Federal  Court  overturned  the  Governor  in 
Council Decision P.C 2009-2008 in which the Governor in Council had 
varied the CRTC Decision that ruled Globalive was in fact controlled by a 
non - C anadian  and  therefore 
ineligible  to  op erate  a s  a 
telecommunications common carrier by determining the opposite, that 
is, that Globalive was not controlled in fact by a non-Canadian and thus 
was eligible to operate as a telecommunications common carrier. The 
Federal Court found that the Governor in Council Decision was based on 
errors of law and should be quashed. The Court stayed its judgment for a 
period of 45 days to permit Globalive to pursue any appeals and remedies 
as  may  be  available.  On  February  15,  2011,  Industry  Canada  Minister 
Clement announced the federal government’s intention to appeal this 
Court Decision. On February 17, 2011, Globalive filed a Notice of Appeal 
with  the  Federal  Court  of  Appeal  and  filed  an  application  for  an 
extension of the 45 day stay issued by the Federal Court.  

c aBle ReGUl ation anD ReGUl atoRY DeVeloPMents 
Part ii Fees
The CRTC collects two different types of fees from broadcast licencees, 
including Cable and Media, which are known as Part I and Part II fees. 
In  October  2009,  the  Minister  of  Canadian  Heritage  and  Official 
Languages announced that a settlement had been reached between 
the Government of Canada and members of the broadcasting industry. 
Under the terms of the settlement, the government agreed to forgive 
the amounts otherwise owing to it from the industry under the Part II 

fee  regime  in  November  2007,  2008  and  2009.  On  a  going  forward 
basis, the Government of Canada agreed to recommend to the CRTC 
that it amend the Part II fee regulation in order to cap the annual fee at 
$100 million per year (with indexed CPI increases annually) commencing 
in November 2010. Each broadcasting licencee will pay its share of the 
capped  fee  based  on  its  percentage  of  revenue  share  across  all 
broadcasting licencees. The new rate is equal to approximately two-
thirds the old rate. In Broadcasting Regulatory Policy CRTC 2010-476, 
released in July 2010, the CRTC announced that, with Treasury Board’s 
approval, it has amended the Broadcasting Licence Fee Regulations, 
1997  relating  to  Part  II  licence  fees  in  the  manner  proposed  by  the 
government recommendation described above. The new regulations 
applied to 2010 Part II fees.

As  a  result,  during  the  fourth  quarter  of  2009,  Cable  and  Media 
recorded recoveries in operating, general and administrative expenses 
of approximately $60 million and $19 million, respectively, for CRTC 
Part II fees covering periods from September 1, 2006 to August 31, 2009. 
For  the  year  ended  December  31,  2009,  Cable  and  Media  recorded 
recoveries  in  operating,  general  and  administrative  expenses  of 
approximately $46 million and $15 million, respectively, for the reversal 
of Part II fees for the period from September 1, 2006 to December 31, 
2008. The remaining $18 million was related to the period from January 
1, 2009 to August 31, 2009, and was recorded as a credit within adjusted 
operating profit. 

new Media Proceeding Follow-up
In  June  2009,  the  CRTC  released  its  decision  on  its  new  media 
proceeding. In that Decision, the CRTC rejected the notion of a tax on 
ISP revenues to fund Canadian ‘webisodes’. Based on conflicting legal 
opinions filed in the proceeding, the decision determined that the CRTC 
would refer to the Federal Court of Appeal the question of whether an 
ISP, when it distributes broadcasting, is subject to the Broadcasting Act. 
The Court released its Decision in July 2010 ruling that ISPs do not act as 
broadcasters by offering connectivity to television and movie websites. 
Therefore  the  Court  concluded  they  cannot  be  regulated  under  the 
Broadcasting Act. 

Review of Broadcasting Regulations including Fee-for-carriage and 
Distant signal Fees
In March 2010, in Broadcasting Decision 2010-167, the CRTC made the 
determination to implement a “value for signal” (“VFS”) regime that is 
similar  to  the  U.S.  “retransmission  consent  regime”.  Since  the  CRTC 
received conflicting legal opinions as to whether it has the authority to 
implement such a regime, it has asked the Federal Court of Appeal for a 
ruling  on  an  expedited  basis.  The  Federal  Court  heard  parties’ 
arguments in mid-September and a decision is pending. Implementation 
of the regime is on hold pending the ruling. 

Under this VFS regime, the proposed market-based negotiations will 
apply only to licencees of private local TV stations, thus excluding the 
CBC. Broadcasters will choose on a station-by-station basis whether to: 
(1) negotiate with broadcasting distribution undertakings (“BDU”s) for 
the value of their signals; or (2) continue under the existing regulatory 
framework. This choice will be valid for a fixed term of three years. 
Those  who  choose  negotiation  would  forego:  (i)  mandator y 
distribution;  (ii)  priority  channel  placement;  and  (iii)  simultaneous 
substitution. However, if unsuccessful after the CRTC-imposed timeline 
for  negotiations,  broadcasters  can  require  a  distributor  to  blackout 
their signal and the programs they have purchased the rights to that 
are  airing  on  U.S.  (i.e.  NBC,  CBS,  FOX  and  ABC)  or  other  Canadian 
services. Negotiated compensation could be cash or a combination of 
cash  and  other  consideration  (e.g.  channel  placement,  promotion, 
marketing). The CRTC will only arbitrate should both parties request it. 

In March 2010, the CRTC also released its report requested in the fall of 
2009  by  the  Government  of  Canada  Order-in-Council  through  the 
Minister  of  Canadian  Heritage  and  Official  Languages  on  the 
implications of implementing a compensation regime for the value of 

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local television signals, more commonly known as fee-for-carriage. The 
report simply referred to the conclusions and policy laid out in Decision 
2010-167  in  regard  to  the  impact  of  any  VFS  regime  on  the  various 
sectors of the communications industry. 

The Report did recommend that the Government amend the Canadian 
Radio-television and Telecommunications Commission Act to clarify that 
the  Commission  has  the  power  to  award  interim  or  final  costs  and 
incidentals  to  participants  representing  the  views  of  consumers  in 
broadcasting proceedings before it. The report also recommended that 
the Government issue an Order in Council enjoining the CRTC to seek 
establishment  by  BDUs  of  an  independent  self-regulatory  body  to 
address complaints regarding broadcasting distribution services, and 
that  this  self-regulatory  body  work  with  the  Commissioner  for 
Complaints for Telecommunications Services to provide consumers with 
a single point of contact for consumer complaints. Finally, the report 
made a number of recommendations regarding government funding of 
consumer subsidies for set-top boxes and of an education campaign 
regarding the digital transition. There is no certainty of implementation 
of these recommendations.

third Party isP access to cable Plant 
In  August  2010,  the  CRTC  released  Decision  2010-632  addressing 
Internet wholesale services for both ILECs and cable companies, thereby 
concluding the proceeding initiated by Telecom Notice of Consultation 
2009-261. The Commission denied the request from ISPs that the cable 
industry  should  be  mandated  to  extend  its  current  regulated  Third 
Party  Internet  Access  service  to  provide  dedicated  channels  to  third 
parties. The Decision generally maintained the regulated access rules 
and arrangements in place since 2000.

cRtc Review of Wholesale internet service Pricing and   
Usage-based Billing
In February 2011, the CRTC initiated a proceeding to review its previous 
decisions  on  the  pricing  of  wholesale  Internet  services  whereby 
reselling ISPs would be subject to additional charges when their end-
users exceeded specific bandwidth caps. Final comments are due by 
April 29, 2011, after which a decision will be made as to whether an 
online consultation and/or oral public hearing is required as part of 
further processes on this matter. 

Basic telecommunications services and other Matters Proceeding 
In January 2010, in Telecom Notice of Consultation CRTC 2010-43, the 
Commission  initiated  a  proceeding  to  review  issues  associated  with 
access to basic telecommunications services, including the obligation to 
serve,  the  basic  service  objective,  and  local  service  subsidy.  This 
proceeding  also  re-examined  the  local  competition  and  wireless 
number portability frameworks in the territories of the small incumbent 
local exchange carriers. The proceeding included a public consultation, 
which took place during the fall. A decision is expected in the first half 
of 2011.  

MeDia ReGUl ation anD ReGUl atoRY DeVeloPMents
commercial Radio copyright tariffs 
The Copyright Board released its consolidated radio copyright tariff 
decision in July 2010. The Board certified a single tariff for commercial 
radio	valued	at	a	total	of	8.95%	of	revenue.	This	represents	an	increase	
of	1.65	basis	points	from	the	previous	marginal	rate	of	7.3%	of	revenue.

licence Renewals
In December 2010, the CRTC announced its proceeding to consider the 
group-based (conventional and discretionary specialty) licence renewal 
applications of major media companies including Rogers Media. This 
represents  the  first  time  the  CRTC  will  impose  licence  commitments 
relating to Canadian program expenditures and exhibition on a group 
basis. The Rogers group will include the OMNI and Citytv conventional 
television  stations  and  specialty  services  G4  Canada,  Outdoor  Life 
Network and The Biography Channel (Canada). The hearing will be held 
in April 2011.

56   RoGeRs coMMUnications inc.   2010  annUal RePoRt

coMPetition in oUR BUsinesses
We  currently  face  significant  competition  in  each  of  our  primary 
Wireless,  Cable  and  Media  businesses  from  entities  providing 
substantially  similar  services.  Each  of  our  segments  also  faces 
competition  from  entities  utilizing  alternative  communications  and 
transmission  technologies  and  may  face  competition  from  other 
technologies being developed or to be developed in the future. Below 
is a discussion of the specific competition facing each of our Wireless, 
Cable and Media businesses.

Wireless competition
At  December  31,  2010,  the  highly  competitive  Canadian  wireless 
industry  had  approximately  25  million  subscribers.  Competition  for 
wireless  subscribers  is  based  on  price,  quality  of  service,  scope  of 
services,  service  coverage,  sophistication  of  wireless  technology, 
breadth  of  distribution,  selection  of  devices,  brand  and  marketing. 
Wireless also competes with its rivals for dealers and retail distribution 
outlets.

In the wireless voice and data market, Wireless competes primarily with 
two  other  national  wireless  service  providers,  the  new  entrants 
described further below, and two large regional players, resellers such 
as  Primus,  and  other  emerging  providers  using  alternative  wireless 
technologies, such as WiFi “hotspots”. Wireless messaging (or one-way 
paging)  also  competes  with  a  number  of  local  and  national  paging 
providers, and potential users of wireless voice and data systems may 
find  their  communications  needs  satisfied  by  other  current  or 
development  technologies,  such  as  WiFi  “hotspots”  or  trunk  radio 
systems,  which  have  the  technical  capability  to  handle  mobile 
telephone calls. 

Through  the  2008  auction,  six  new  entrants  acquired  substantial 
regional  holdings  of  AWS  spectrum,  and  several  much  smaller 
companies  acquired  small  amounts  of  spectrum  in  generally  rural 
locations. Globalive Wireless Management Corp. under the brand name 
WIND, launched service in December 2009 in Toronto and Calgary with 
expansion  to  Vancouver,  Ottawa,  Edmonton  and  Hamilton  in  2010. 
Quebecor Media Inc. launched service in Quebec in August 2010. Public 
Mobile Canada Inc. launched service in the Toronto-Montreal corridor 
in  early  2010  in  Ontario  and  Quebec.  DAVE  Wireless  Inc.,  under  the 
brand name Mobilicity, launched in Toronto in the spring of 2010 with 
subsequent expansion in Vancouver, Ottawa and Edmonton later in 
2010. In January 2011, Shaw Communications Inc. announced plans to 
launch  wireless  service  in  Western  Canada  early  in  2012.  Bragg 
Communications Inc. has made no announcements. New entrants could 
also partner with one another or other competitors providing greater 
competition to Wireless in more than one region or on a national scale. 

In November 2009, Bell Canada and TELUS each launched service over 
their  joint  HSPA  networks,  overlaid  on  their  CDMA /EVDO  based 
wireless networks. Until this time, Rogers Wireless was the only carrier 
in  Canada  operating  on  the  world  standard  GSM/GPRS/EDGE/HSPA 
technology. The Bell Canada and TELUS HSPA launches enabled these 
companies  to  provide  a  wider  selection  of  wireless  devices,  and  to 
compete for HSPA roaming revenues which are expected to grow over 
time as HSPA becomes more widely deployed around the world, both of 
which will increase competition at Wireless.

cable competition
Canadian  cable  television  systems  generally  face  competition  from 
several alternative Canadian multi-channel broadcasting distribution 
undertakings (including Bell TV (previously Bell ExpressVu) and Star 
Choice satellite services and telephone company IP TV services), and 
satellite master antenna television, as well as from the direct reception 
by  antenna  of  over-the-air  local  and  regional  broadcast  television 
signals. They also face competition from illegal reception of U.S. direct 
broadcast satellite services. In addition and importantly, the availability 
of television shows and movies streaming over the Internet has become 
a direct competitor to Canadian cable television systems.

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Cable’s Internet access services compete generally with a number of 
other ISPs offering competing residential and commercial dial-up and 
high-speed Internet access services. Rogers Hi-Speed Internet services, 
where available, compete directly with Bell’s DSL Internet service in the 
Internet market in Ontario, with the DSL Internet services of Bell Aliant 
in New Brunswick and Newfoundland and Labrador and various DSL 
resellers in local markets.

Cable’s Home Phone services compete with Bell’s wireline phone service 
in  Ontario  and  with  Bell  Aliant’s  wireline  phone  service  in  New 
Brunswick and Newfoundland and Labrador. In addition, Rogers Home 
Phone service competes with ILEC local loop resellers (such as Primus) as 
well as VoIP service providers (such as Vonage and Primus) riding over 
the services of ISPs.

Rogers Retail competes with other wireless dealers and DVD and video 
game sales and rental store chains, as well as individually owned and 
operated outlets and, more recently, on-line-based subscription rental 
services  and  illegally  downloaded  content  as  well  as  distributors  of 
copied DVDs. Competition is principally based on location, price and 
availability of titles. 

One of the biggest forces of change in the telecommunications industry 
is substitution of the traditional wireline video, voice and data services 
by new technologies. Internet delivery is increasingly becoming a direct 
threat  to  voice  and  video  service  delivery.  Younger  generations 
increasingly  use  the  Internet  as  a  substitute  for  traditional  wireline 
telephone and television services. The use of mobile phones among 
younger generations has resulted in some abandonment of wireline 
telephone service. Wireless-only households are increasing although 
the  vast  majority  of  homes  today  continue  to  use  standard  home 
telephone service. In addition, wireless Internet service is increasing in 
popularity. 

Media competition 
Rogers’  radio  stations  compete  with  the  other  stations  in  their 
respective markets as well as with other media, such as newspapers, 
magazines,  television,  outdoor  adver tising  and  the  Internet. 
Competition within the radio broadcasting industry occurs primarily in 
individual  market  areas,  amongst  individual  stations.  On  a  national 
level, Media’s radio division competes generally with other larger radio 
operators,  which  own  and  operate  radio  station  clusters  in  markets 
across  Canada.  New  technologies,  such  as  on-line  web  information 
services, music downloading, MP3 players and on-line music streaming 
services, provide competition for radio stations’ audience share.

The Shopping Channel competes with various retail stores, catalogue 
retailers,  Internet  retailers  and  direct  mail  retailers  for  sales  of  its 
products. On a broadcasting level, The Shopping Channel competes 
with other television channels for channel placement, viewer attention 
and  loyalty,  and  particularly  with  infomercials  selling  products  on 
television.

The Canadian magazine industry is highly competitive, competing for 
both  readers  and  advertisers.  This  competition  comes  from  other 
Canadian magazines and from foreign, mostly U.S. titles that sell in 
significant  quantities  in  Canada.  On -line  information  and 
entertainment  websites  compete  with  the  Canadian  magazine 
publications for readership and revenue.

Rogers’  conventional  television  and  specialty  services  compete 
principally for viewers and advertisers with other Canadian television 
stations that broadcast in their local markets, specialty channels and 
increasingly  with  other  distant  Canadian  signals  and  U.S.  border 
stations given the time-shifting capacity available to digital subscribers. 
Internet information and entertainment and video downloading also 
represent competition for share of viewership. 

Sports Entertainment competes principally for audiences with other 
Major  League  Baseball  teams  and  other  professional  sports,  while 

Rogers Centre competes with other local sporting and special event 
venues. 

Risks anD UnceRtainties aFFec tinG oUR BUsinesses 
Our business is subject to risks and uncertainties that could result in a 
material  adverse  effect  on  our  business  and  financial  results.  The 
strategies to mitigate risks are the responsibility of many levels of the 
organization  to  ensure  that  an  appropriate  balance  is  maintained 
between seizing new opportunities and managing risk. Our culture and 
policies support the requirement for risk management.

Our  Board  is  responsible,  in  its  governance  role,  for  overseeing 
management in its responsibility for identifying the principal risks of 
our businesses and the implementation of appropriate risk assessment 
processes to manage these risks. The Audit Committee supports the 
Board through its responsibility to discuss policies with respect to risk 
assessment  and  risk  management.  In  addition,  it  is  responsible  for 
assisting  the  Board  in  the  oversight  of  compliance  with  legal  and 
regulatory requirements. The Audit Committee also reviews with senior 
management  the  adequacy  of  the  internal  controls  that  we  have 
adopted  to  safeguard  assets  from  loss  and  unauthorized  use,  to 
prevent,  deter  and  detect  fraud,  and  to  verify  the  accuracy  of  the 
financial records and review any special audit steps adopted in light of 
material weaknesses or significant deficiencies.

Our Enterprise Risk Management Group supports the Audit Committee 
and  the  Board’s  responsibility  for  risk  by  facilitating  Strategic  Risk 
Assessments. In addition, our Internal Audit Group conducts a fraud 
risk assessment to identify those areas in which significant financial 
statement fraud could occur and ensure that any identified fraud risks 
of  this  nature  are  mitigated  by  documented  and  verified  controls. 
While having an Enterprise Risk Management methodology enables a 
consistent and measurable approach to risk management, at Rogers we 
also  rely  on  the  expertise  of  our  management  and  employees  to 
identify risks and opportunities as well as implementing risk mitigation 
strategies as required. 

A discussion of the risks and uncertainties to us and our subsidiaries, as 
well as a discussion of the specific risks and uncertainties associated 
with each of our businesses, is presented below.  

Risks anD UnceRtainties aPPlic aBle to Rci anD   
oUR  sUBsiDiaRies
We Face substantial competition.
The  competition  facing  our  businesses  is  described  in  the  section 
entitled “Competition in our Businesses”. There can be no assurance 
that our current or future competitors will not provide services superior 
to those we provide, or at lower prices, adapt more quickly to evolving 
industry trends or changing market requirements, enter the market in 
which  we  operate,  or  introduce  competing  services.  Any  of  these 
factors  could  reduce  our  market  share  or  decrease  our  revenue  or 
increase  churn.  Wireless  anticipates  some  ongoing  re-pricing  of  the 
existing  subscriber  base  as  lower  pricing  offered  to  attract  new 
customers  is  extended  to  or  requested  by  existing  customers.  As 
wireless  penetration  of  the  population  deepens,  new  wireless 
customers may generate lower average monthly revenues than those 
generated from existing customers, which could slow revenue growth. 

In  addition,  the  CRTC  Broadcasting  Distribution  Regulations  do  not 
allow Cable or its competitors to obtain exclusive contracts in buildings 
where it is technically feasible to install two or more systems. 

We are controlled by one shareholder.
Prior to his death in December 2008, Edward S. “Ted” Rogers controlled 
RCI  through  his  ownership  of  voting  shares  of  a  private  holding 
company.  Under  his  estate  arrangements,  the  voting  shares  of  that 
company, and consequently voting control of RCI and its subsidiaries, 
passed to the Rogers Control Trust, a trust of which the trust company 
subsidiary of a Canadian chartered bank is trustee and members of the 
family of the late Mr. Rogers are beneficiaries. As of December 31, 2010, 

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private  Rogers  family  holding  companies  controlled  by  the  Rogers 
Control	Trust	together	owned	approximately	90.9%	of	the	outstanding	
RCI Class A Voting Shares, which class is the only class of issued shares 
carrying	the	right	to	vote	in	all	circumstances,	and	approximately	9.0%	
of the RCI Class B Non-Voting Shares. Accordingly, the Rogers Control 
Trust is able to elect all of our Board of Directors and to control the vote 
on matters submitted to a vote of our shareholders. See the section 
entitled  “Outstanding  Shares  and  Main  Shareholder”  in  RCI’s 
Information Circular.

The Rogers Control Trust holds voting control of the Rogers group of 
companies  for  the  benefit  of  successive  generations  of  the  Rogers 
family  and  deals  with  RCI  on  the  company’s  long-term  strategy  and 
direction.

The Rogers Control Trust satisfies the Canadian ownership and control 
requirements that apply to RCI and its regulated subsidiaries, and RCI 
made  all  necessary  filings  relating  to  the  Trust  with  the  relevant 
Canadian regulatory authorities in March 2010.

our Holding company structure May limit our ability to Meet our 
Financial obligations.
As a holding company, our ability to meet our financial obligations is 
dependent  primarily  upon  the  receipt  of  interest  and  principal 
payments on intercompany advances, rental payments, cash dividends 
and  other  payments  from  our  subsidiaries  together  with  proceeds 
raised by us through the issuance of equity and debt and from the sale 
of assets.

Substantially  all  of  our  business  activities  are  operated  by  our 
subsidiaries. All of our subsidiaries are distinct legal entities and have 
no obligation, contingent or otherwise, to make funds available to us 
whether  by  dividends,  interest  payments,  loans,  advances  or  other 
payments,  subject  to  payment  arrangements  on  intercompany 
advances.  In  addition,  the  payment  of  dividends  and  the  making  of 
loans,  advances  and  other  payments  to  us  by  these  subsidiaries  are 
subject to statutory or contractual restrictions, are contingent upon the 
earnings of those subsidiaries and are subject to various businesses and 
other considerations. 

changes in Government Regulations could adversely affect our 
Results of operations in Wireless, cable and Media.
As  described  in  the  section  of  this  MD&A  entitled  “Government 
Regulation  and  Regulatory  Developments”,  substantially  all  of  our 
business activities are regulated by Industry Canada and/or the CRTC, 
and accordingly our results of operations on a consolidated basis could 
be adversely affected by changes in regulations and by the decisions of 
these  regulators.  This  regulation  relates  to,  among  other  things, 
licencing, competition, the cable television programming services that 
we must distribute, wireless and wireline interconnection agreements, 
the  rates  we  may  charge  to  provide  access  to  our  network  by  third 
parties, resale of our networks and roaming on to our networks, our 
operation and ownership of communications systems and our ability to 
acquire an interest in other communications systems. In addition, the 
costs  of  providing  services  may  be  increased  from  time  to  time  as  a 
result of compliance with industry or legislative initiatives to address 
consumer  protection  concerns  or  such  Internet-related  issues  as 
copyright  infringement,  unsolicited  commercial  e-mail,  cyber-crime 
and lawful access. Our cable, wireless and broadcasting licences may 
not generally be transferred without regulatory approval.

Generally, our licences are granted for a specified term and are subject 
to  conditions  on  the  maintenance  of  these  licences.  These  licencing 
conditions  may  be  modified  at  any  time  by  the  regulators.  The 
regulators may decide not to renew a licence when it expires and any 
failure by us to comply with the conditions on the maintenance of a 
licence could result in a revocation or forfeiture of any of our licences or 
the imposition of fines. 

58   RoGeRs coMMUnications inc.   2010  annUal RePoRt

The licences include conditions requiring us to comply with Canadian 
ownership restrictions of the applicable legislation. We are currently in 
compliance  with  all  of  these  Canadian  ownership  and  control 
requirements. However, if these requirements are violated, we would 
be subject to various penalties, possibly including, in the extreme case, 
the loss of a licence.

We May engage in Unsuccessful acquisitions or Divestitures.
Acquisitions  of  complementar y  businesses  and  technologies, 
development of strategic alliances and divestitures of portions of our 
business  are  a  part  of  our  overall  business  strategy.  Services, 
technologies, key personnel or businesses of acquired companies may 
not be effectively assimilated into our business or service offerings and 
our alliances may not be successful. We may not be able to successfully 
complete any divestitures on satisfactory terms, if at all. Divestitures 
may result in a reduction in our total revenues and net income.

We Have substantial Debt and interest Payment Requirements that 
May Restrict our Future operations and impair our ability to Meet 
our Financial obligations.
Our substantial debt may have important consequences. For instance,  
it could:

•	 Make	it	more	difficult	for	us	to	satisfy	our	financial	obligations;

•	 Require	us	to	dedicate	a	substantial	portion	of	any	cash	flow	from	
operations  to  the  payment  of  interest  and  principal  due  under 
our  debt,  which  would  reduce  funds  available  for  other  business 
purposes;

•	 Increase	our	vulnerability	to	general	adverse	economic	and	industry	

conditions;

•	 Limit	our	flexibility	in	planning	for,	or	reacting	to,	changes	in	our	

business and the industry in which we operate;

•	 Place	 us	 at	 a	 competitive	 disadvantage	 compared	 to	 some	 of	 our	

competitors that have less financial leverage; and

•	 Limit	 our	 ability	 to	 obtain	 additional	 financing	 required	 to	 fund	
working  capital  and  capital  expenditures  and  for  other  general 
corporate purposes.

Our ability to satisfy our obligations depends on our future operating 
performance  and  on  economic,  financial,  competitive  and  other 
factors, many of which are beyond our control. Our business may not 
generate  sufficient  cash  flow  and  future  financings  may  not  be 
available to provide sufficient net proceeds to meet these obligations 
or to successfully execute our business strategy.

We are subject to Various Risks from competing technologies.
There are several technologies that may impact the way in which our 
services are delivered. These technologies include broadband, IP-based 
voice, data and video delivery services, the mass market deployment of 
optical fibre technologies to the residential and business markets, the 
deployment of broadband wireless access, and wireless services using 
radio frequency spectrum to which we may have limited access. These 
technologies may result in significantly different cost structures for the 
users of the technologies, and may consequently affect the long-term 
viability  of  certain  of  our  currently  deployed  technologies.  Some  of 
these new technologies may allow competitors to enter our markets 
with similar products or services that may have lower cost structures. 
Some of these competitors may be larger with more access to financial 
resources than we have.

We May Fail to achieve expected Revenue Growth from new and 
advanced services.
We expect that a substantial portion of our future revenue growth will 
be  achieved  from  new  and  advanced  services.  Accordingly,  we  have 
invested  and  continue  to  invest  significant  capital  resources  in  the 
development of our networks in order to offer these services. However, 

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

there  may  not  be  sufficient  consumer  demand  for  these  new  and 
advanced services. Alternatively, we may fail to anticipate or satisfy 
demand for certain products and services, or may not be able to offer 
or market these new products and services successfully to subscribers. 
The  failure  to  attract  subscribers  to  new  products  and  services,  or 
failure to keep pace with changing consumer preferences for products 
and services,  would slow revenue growth, increase churn and could 
have a materially adverse effect on our business, results of operations 
and financial condition.

We are Highly Dependent Upon our information technology 
systems and the inability to enhance our systems or Prevent a 
security Breach (Data or system) or Disaster could Have an adverse 
impact on our Financial Results and operations.
The day-to-day operations of our businesses are highly dependent on 
their  information  technology  systems.  An  inability  to  enhance 
information technology systems to accommodate additional customer 
growth and support new products and services could have an adverse 
impact on our ability to acquire new subscribers, manage subscriber 
churn,  produce  accurate  and  timely  subscriber  invoices,  generate 
revenue growth and manage operating expenses, all of which could 
adversely impact our financial results and position. 

In  addition,  we  use  industry  standard  network  and  information 
technology security, survivability and disaster recovery practices. Our 
ongoing success is in part dependent on the protection of our corporate 
business sensitive data including our customers’ as well as employees’ 
personal  information.  This  information  is  considered  company 
intellectual property and it needs to be protected from unauthorized 
access and compromise for which we rely on policies and procedures as 
well as IT systems. Failure to secure our data and the privacy of our 
customer information may result in non-compliance with regulatory 
standards,  may  lead  to  negative  publicity,  litigation  and  reputation 
damage, any of which may result in customer losses, financial losses and 
an erosion of public confidence.

A  portion  of  our  employees  and  critical  elements  of  the  network 
infrastructure and information technology systems are located at our 
corporate offices in Toronto, Ontario, and Brampton, Ontario, as well 
as  an  operations  facility  in  Markham,  Ontario.  In  the  event  that  we 
cannot  access  these  facilities,  as  a  result  of  a  natural  or  manmade 
disaster or otherwise, operations may be significantly affected and may 
result in a condition that is beyond the scope of our ability to recover 
without  significant  service  interruption  and  commensurate  revenue 
and customer loss.

We are Reliant on third Party service Providers through outsourcing 
arrangements.
Through  outsourcing  arrangements,  third  parties  provide  certain 
essential components of our business operations to our employees and 
customers,  including  payroll,  call  centre  support,  installation  and 
service  technicians,  certain  information  technology  functions,  and 
invoice printing. Interruptions in these services can adversely affect our 
ability to provide services to our customers. 

We are Heavily involved in operational convergence. 
In an effort to more efficiently serve our customer base, there is an 
ongoing emphasis on convergence of our wireless and cable operations, 
including organization structure and network platforms. We have also 
commenced  an  enterprise-wide  billing  and  business  support  system 
initiative. In the event that implementation of our convergence plans 
lead  to  operational  problems  or  unforeseen  delays  are  incurred, 
operational efficiencies may not be achieved and service impairment 
may result in loss of revenue and customers.

our Businesses are complex.
Our businesses, technologies, processes and systems are operationally 
complex. A failure to execute properly may lead to negative customer 
experiences, resulting in increased churn and loss of revenue. 

We are subject to General economic conditions.
Our businesses are affected by general economic conditions, consumer 
confidence and spending. Recessions or declines in economic activity or 
economic  uncertainty  generally  cause  an  erosion  of  consumer  and 
business confidence and may materially reduce discretionary consumer 
spending. Any reduction in discretionary spending by consumers and 
businesses  or  weak  economic  conditions  may  materially  negatively 
affect  us  through  decreased  demand  for  our  products  and  services 
including decreased advertising, decreased revenue and profitability, 
higher churn and higher bad debt expense. 

Poor  economic  conditions  may  also  have  an  impact  on  our  pension 
plans as there is no assurance that the plans will be able to earn the 
assumed rate of return. As well, market-driven changes may result in 
changes in the discount rates and other variables which would result in 
Rogers being required to make contributions in the future that differ 
significantly  from  the  current  contributions  and  assumptions 
incorporated into the actuarial valuation process. 

network Failures could Reduce Revenue and impact customer service.  
The failure of our networks or key network components could, in some 
circumstances, result in an indefinite loss of service for our customers 
and  could  adversely  impact  our  financial  results  and  position.  In 
addition, we rely on business partners to carry certain of our customers’ 
traffic.  The  failure  of  one  of  these  carriers  might  also  cause  an 
interruption in service for our customers that would last until we could 
reroute the traffic to an alternative carrier.

We are and Will continue to Be involved in litigation.
In August 2008, a proceeding was commenced in Ontario pursuant to 
that  province’s  Class  Proceedings  Act,  1992  against  Cable  and  other 
providers  of  communications  services  in  Canada.  The  proceedings 
involve  allegations  of,  among  other  things,  false,  misleading  and 
deceptive advertising relating to charges for long-distance telephone 
usage. The plaintiffs are seeking $20 million in general damages and 
punitive damages of $5 million. The plaintiffs intend to seek an order 
certifying the proceedings as a class action. Any potential liability is not 
yet determinable.

In June 2008, a proceeding was commenced in Saskatchewan under 
that  province’s  Class  Actions  Act  against  providers  of  wireless 
communications services in Canada. The proceeding involves allegations 
of, among other things, breach of contract, misrepresentation and false 
advertising  in  relation  to  the  911  fee  charged  by  us  and  the  other 
wireless communication providers in Canada. The plaintiffs are seeking 
unquantified damages and restitution. The plaintiffs intend to seek an 
order  certifying  the  proceeding  as  a  national  class  action  in 
Saskatchewan. Any potential liability is not yet determinable.

In August 2004, a proceeding under the Class Actions Act (Saskatchewan) 
was  commenced  against  providers  of  wireless  communications  in 
Canada relating to the system access fee charged by wireless carriers to 
some of their customers. In September 2007, the Saskatchewan Court 
granted the plaintiffs’ application to have the proceeding certified as a 
national, “opt-in” class action. The “opt-in” nature of the class was later 
confirmed by the Saskatchewan Court of Appeal. As a national, “opt-in” 
class  action,  affected  customers  outside  Saskatchewan  have  to  take 
specific steps to participate in the proceeding. In February 2008, our 
motion to stay the proceeding based on the arbitration clause in our 
wireless service agreements was granted and the Saskatchewan Court 
directed that its order in respect of the certification of the action would 
exclude from the class of plaintiffs those customers who are bound by 
an arbitration clause. 

In  August  2009,  counsel  for  the  plaintiffs  commenced  a  second 
proceeding under the Class Actions Act (Saskatchewan) asserting the 
same claims as the original proceeding. This second proceeding was 
ordered conditionally stayed in December 2009 on the basis that it was 
an abuse of process. 

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Our appeal of the 2007 certification decision was heard in December 
2010 and we await the decision. We have not recorded a liability for this 
contingency  since  the  likelihood  and  amount  of  any  potential  loss 
cannot be reasonably estimated. If the ultimate resolution of this action 
differs from our assessment and assumptions, a material adjustment to 
our financial position and results of operations could result. 

We believe that we have adequately provided for income taxes based 
on all of the information that is currently available. The calculation of 
income taxes in many cases, however, requires significant judgment in 
interpreting tax rules and regulations. Our tax filings are subject to 
audits, which could materially change the amount of current and future 
income tax assets and liabilities, and could, in certain circumstances, 
result in assessment of interest and penalties.

There exist certain other claims and potential claims against us, none of 
which  is  expected  to  have  a  materially  adverse  effect  on  our 
consolidated financial position.

tariff increases could adversely affect Results of operations.
Copyright tariff pressures continue to affect our services. If fees were 
to  increase,  such  increases  could  adversely  affect  our  results  of 
operations. 

Risks anD UnceRtainties sPeciFic to WiReless
spectrum Fees May increase With the Renewal of cellular and   
Pcs spectrum licences.
In November 2010, the Minister of Industry announced that Industry 
Canada would freeze the spectrum fees at current levels for cellular and 
PCS spectrum due for renewal in March 2011. The duration of the freeze 
is not known. It also remains unknown at this point whether Industry 
Canada will apply any spectrum fees related to the 2001 PCS Auction 
spectrum licences that expire in June 2011 or maintain the status quo. 
Changes to spectrum fees could significantly increase Rogers’ payments 
and as a result, could materially reduce our operating profit. The timing 
of  fee  increases  (if  any)  are  unknown  but  increases  may  impact  our 
current  accounting  policies  under  which  the  spectrum  licences  are 
treated as an indefinite life intangible asset and are not amortized. 

there is no Guarantee that Wireless’ service Revenue Will exceed 
increased Handset subsidies.
Wireless’  business  model,  as  is  generally  the  case  for  other  North 
American wireless carriers, is substantially based on subsidizing the cost 
of the handset to the customer to reduce the barrier to entry, while in 
return requiring a term commitment from the customer. For certain 
handsets  and  smartphone  devices,  Wireless  will  commit  with  the 
supplier to a minimum subsidy. Wireless’ business could be materially 
adversely affected if by virtue of law or regulation or negative customer 
behaviour, Wireless was unable, or was significantly restricted in its 
ability, to require term commitments or early cancellation fees from its 
customers or did not receive the service revenues that it anticipated 
from the customer commitment.

the national Wireless tower Policy could increase Wireless’ costs or 
Delay the expansion of Wireless’ networks. 
In June 2007, Industry Canada released a new Tower Policy (CPC-2-0-03) 
outlining a new antenna siting policy that took effect on January 1, 
2008. The new policy affects all parties that plan to install or modify an 
antenna  system,  including  PCS,  cellular  and  broadcasting  service 
providers.  Among  other  things,  the  policy  requires  that  antenna 
proponents must consider the use of existing antenna structures before 
proposing new structures and owners of existing systems must respond 
to sharing requests. Antenna proponents must also undertake public 
notification  using  defined  processes  and  must  address  local 
requirements and concerns. Certain types of antenna installations are 
excluded from the requirement to consult with local authorities and 
the public.

Foreign ownership changes could increase competition.
Wireless could face increased competition if there is a removal of the 
limits  on  foreign  ownership  and  control  of  wireless  licences  or  a 
relaxation of the limits, such as seen with the approval of Globalive to 
operate  with  its  current  ownership  structure.  Legislative  action  to 
remove or relax these limits can result in foreign telecommunication 
companies  entering  the  Canadian  wireless  communications  market, 
through  the  acquisition  of  either  wireless  licences  or  of  a  holder  of 
wireless  licences.  The  entry  into  the  market  of  such  companies  with 
significantly  greater  capital  resources  than  Wireless  could  reduce 
Wireless’  market  share  and  cause  Wireless’  revenues  to  decrease 
significantly. See the section entitled “Restrictions on Non-Canadian 
Ownership  and  Control”  under  “Government  Regulation  and 
Regulatory Developments”.   

Wireless is Dependent on certain key infrastructure and Handset 
Vendors, Which could impact the Quality of Wireless’ services or 
impede network Development and expansion.
Wireless has relationships with a small number of essential network 
infrastructure and handset vendors, over which it has no operational or 
financial control and only limited influence in how the vendors conduct 
their  businesses  with  Wireless.  The  failure  of  one  of  our  network 
infrastructure  suppliers  could  delay  programs  to  provide  additional 
network capacity or new capabilities and services across the business. 
Handsets  and  network  infrastructure  suppliers  may,  among  other 
things, extend delivery times, raise prices and limit supply due to their 
own  shortages  and  business  requirements.  If  these  suppliers  fail  to 
deliver products and services on a timely basis or fail to develop and 
deliver handsets that satisfy Wireless’ customers’ demands, this could 
have a material adverse effect on Wireless’ business, financial condition 
and  results  of  operations.  Similarly,  interruptions  in  the  supply  of 
equipment  for  our  networks  could  impact  the  quality  of  Wireless’ 
service or impede network development and expansion.

long-Distance equal access could increase competition.
The CRTC’s three-year Work Plan continues to indicate their intent to 
review the issue of Long-Distance Equal Access for Wireless Carriers. If 
required, this may introduce additional competition in the provision of 
wireless long-distance thus impacting Wireless’ long-distance revenues.

Restrictions on the Use of Wireless Handsets While Driving May 
Reduce subscriber Usage.
Most provincial government bodies have introduced and/or enacted 
legislation to restrict or prohibit wireless handset usage while driving 
while permitting hands-free usage. During 2010, Yukon, New Brunswick 
and Alberta passed legislation. The effective date for the latter two 
provinces has not been set, but is expected to be in mid-2011. The only 
Canadian jurisdictions currently not having this type of legislation are 
Nunavut and the Northwest Territories.  

Some  studies  have  indicated  that  certain  aspects  of  using  wireless 
handsets while driving may impair the attention of drivers in various 
circumstances,  making  accidents  more  likely.  Laws  prohibiting  or 
restricting the use of wireless handsets while driving could have the 
effect  of  reducing  subscriber  usage,  which  could  cause  an  adverse 
effect  on  Wireless’  business.  Additionally,  concerns  over  the  use  of 
wireless  handsets  while  driving  could  lead  to  litigation  relating  to 
accidents, deaths or bodily injuries, which could also have an adverse 
effect on Wireless’ business.

concerns about Radio Frequency emissions May adversely affect   
our Business.
Occasionally, media and other reports have highlighted alleged links 
between radio frequency emissions from wireless handsets and various 
health  concerns,  including  cancer,  and  interference  with  various 
medical devices, including hearing aids and pacemakers. While there 
are no definitive reports or studies stating that such health issues are 

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directly attributable to radio frequency emissions, concerns over radio 
frequency emissions may discourage the use of wireless handsets or 
expose us to potential litigation. It is also possible that future regulatory 
actions may result in the imposition of more restrictive standards on 
radio frequency emissions from low powered devices, such as wireless 
handsets. Wireless is unable to predict the nature or extent of any such 
potential restrictions.

Risks anD UnceRtainties sPeciFic to c aBle
changes in technology could increase competition.
Improvements  in  the  quality  of  streaming  video  over  the  Internet 
coupled with increasing availability of television shows and movies on 
the Internet increases competition to Canadian cable television systems. 
If changes in technology are made to any alternative Canadian multi-
channel broadcasting distribution system, competition with our cable 
services may increase. In addition, as improvements in technology are 
made  with  respect  to  wireless  Internet,  it  increasingly  becomes  a 
substitute for the traditional high-speed Internet service.

Failure to obtain access to support structures and Municipal Rights 
of Way could increase cable’s costs and adversely affect our 
Business.
Cable requires access to support structures and municipal rights of way 
in order to deploy facilities. Where access to municipal rights of way 
cannot be secured, Cable may apply to the CRTC to obtain a right of 
access under the Telecommunications Act. However, the Supreme Court 
of Canada ruled in 2003 that the CRTC does not have the jurisdiction to 
establish the terms and conditions of access to the poles of hydroelectric 
companies. As a result of this decision, Cable’s access to hydroelectric 
company poles is obtained pursuant to orders from the Ontario Energy 
Board and the New Brunswick Public Utilities Board.

if cable is Unable to Develop or acquire advanced encryption 
technology to Prevent Unauthorized access to its Programming, 
cable could experience a Decline in Revenues.
Cable utilizes encryption technology to protect its cable signals from 
unauthorized  access  and  to  control  programming  access  based  on 
subscription packages. There can be no assurance that Cable will be 
able  to  effectively  prevent  unauthorized  decoding  of  signals  in  the 
future. If Cable is unable to control cable access with our encryption 
technology,  Cable’s  subscription  levels  for  digital  programming 
including, premium VOD and SVOD, as well as Rogers Retail rentals, 
may decline, which could result in a decline in Cable’s revenues.

increasing Programming costs could adversely affect cable’s   
Results of operations.
Cable’s single most significant purchasing commitment is the cost of 
acquiring  programming.  Programming  costs  have  increased 
significantly in recent years, particularly in connection with the recent 
growth  in  subscriptions  to  digital  specialty  channels.  Increasing 
programming costs within the industry could adversely affect Cable’s 
operating results if Cable is unable to pass such programming costs on 
to its subscribers.

cable’s Business telephony operations are Highly Dependent on 
Facilities and services of the ilecs.
Cable’s  out-of-territory  business  telephony  operations  are  highly 
dependent  on  the  availability  of  facilities/services  acquired  from 
incumbent  telecom  operators,  pursuant  to  CRTC  rules.  Changes  to 
these rules could severely affect the cost of operating these businesses. 

over-the-air television station licence Renewals could adversely 
affect cable’s Results of operations.
An imposition of a VFS regime would increase Rogers’ costs. See the 
section entitled “Review of Broadcasting Regulations including Fee-
for-Carriage and Distant Signal Fees” under “Government Regulation 
and Regulatory Developments”.   

Risks anD UnceRtainties sPeciFic to MeDia
Pressures Regarding channel Placement could negatively impact the 
tier status of certain of Media’s channels.
Unfavourable channel placement could negatively affect the results of 
The  Shopping  Channel,  Sportsnet,  Sportsnet  ONE,  G4  Canada,  The 
Biography Channel (Canada) and Outdoor Life Network.

a loss in Media’s leadership Position in Radio, television or 
Magazine Readership could adversely impact Media’s sales Volumes 
and advertising Rates.
It  is  well  established  that  advertising  dollars  migrate  to  media 
properties that are leaders in their respective markets and categories 
when advertising budgets are tightened. Although most of Media’s 
radio, television and magazine properties are currently leaders in their 
respective markets, such leadership may not continue in the future. 
Advertisers  base  a  substantial  part  of  their  purchasing  decisions  on 
statistics  such  as  ratings  and  readership  generated  by  industry 
associations  and  agencies.  If  Media’s  radio  and  television  ratings  or 
magazine  readership  levels  were  to  decrease  substantially,  Media’s 
advertising sales volumes and the rates which it charges advertisers 
could be adversely affected.

changes in technology could increase competition.
The increasing utilization of PVRs could influence Media’s capability to 
generate television advertising revenues as viewers are provided with 
the opportunity to skip advertising aired on the television networks. 
The emergence of subscriber-based satellite and digital radio products 
could change radio audience listening habits and negatively impact the 
results of Media’s radio stations. Certain audiences are also migrating 
to  the  Internet  as  more  video  becomes  available.  In  addition,  as 
mandated by the CRTC, Canadian television signals are migrating to a 
strictly digital platform by August 31, 2011, which could impact Media’s 
ability to reach certain audiences. 

an increase in Paper Prices, Printing costs or Postage could 
adversely affect Media’s Results of operations.
A  significant  portion  of  Publishing’s  operating  expenses  consists  of 
paper,  printing  and  postage  expenses.  Paper  is  Publishing’s  single 
largest	 raw	 material	 expense,	 representing	 approximately	 8%	 of	
Publishing’s  operating  expenses  in  2010.  Publishing  depends  upon 
outside suppliers for all of its paper supplies, holds limited quantities of 
paper in stock itself, and is unable to control paper prices, which can 
fluctuate considerably. Moreover, Publishing is generally unable to pass 
paper  cost  increases  on  to  customers.  Printing  costs  represented 
approximately	 13%	 of	 Publishing’s	 operating	 expenses	 in	 2010.	
Publishing  relies  on  third  parties  for  all  of  its  printing  services.  In 
addition, Publishing relies on the Canadian Postal Service to distribute 
a large percentage of its publications. Any disruption in printing or 
postage  services  could  have  a  material  impact  on  Media’s  results  of 
operations or financial condition. A material increase in paper prices, 
printing costs or postage expenses to Publishing could have a materially 
adverse effect on Media’s business, results of operations or financial 
condition.

Blue Jays Player contract activity could adversely affect Media’s 
Results of operations.
The addition of new players or the termination and release of Blue Jays 
player  contracts  before  the  end  of  the  contract  term  could  have  an 
adverse effect on Media’s results.

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5.  accoUntinG Policies anD non-GaaP MeasURes

keY PeRFoRMance inDic atoRs anD non - Ga aP MeasURes
We  measure  the  success  of  our  strategies  using  a  number  of  key 
performance indicators, which are outlined below. The following key 
performance  indicators  are  not  measurements  in  accordance  with 
Canadian or U.S. GAAP and should not be considered as an alternative  
to net income or any other measure of performance under Canadian or 
U.S. GAAP.

subscriber counts
We determine the number of subscribers to our services based on active 
subscribers. A wireless subscriber is represented by each identifiable 
telephone number. A cable subscriber is represented by a dwelling unit. 
In  the  case  of  multiple  units  in  one  dwelling,  such  as  an  apartment 
building, each tenant with cable service, whether invoiced individually 
or  having  services  included  in  his  or  her  rent,  is  counted  as  one 
subscriber. Commercial or institutional units, such as hospitals or hotels, 
are  each  considered  to  be  one  subscriber.  When  subscribers  are 
deactivated, either voluntarily or involuntarily for non-payment, they are 
considered to be deactivations in the period the services are discontinued. 
Wireless prepaid subscribers are considered active for a period of 180 
days from the date of their last revenue-generating usage.

We report wireless subscribers in two categories: postpaid and prepaid. 
Postpaid includes voice-only subscribers, data-only subscribers, as well 
as subscribers with service plans integrating both voice and data, while 
prepaid includes voice-only subscribers.

Internet, Rogers Home Phone and RBS subscribers include only those 
subscribers with service installed, operating and on billing and excludes 
those  subscribers  who  have  subscribed  to  the  service  but  for  whom 
installation of the service was still pending. 

subscriber churn
Subscriber churn is calculated on a monthly basis. For any particular 
month,  subscriber  churn  for  Wireless  represents  the  number  of 
subscribers deactivating in the month divided by the aggregate number 
of subscribers at the beginning of the month. When used or reported 
for a period greater than one month, subscriber churn represents the 
monthly average of the subscriber churn for the period. 

average Revenue Per User
ARPU is calculated on a monthly basis. For any particular month, ARPU 
represents  monthly  revenue  divided  by  the  average  number  of 
subscribers during the month. In the case of Wireless, ARPU represents 
monthly network revenue divided by the average number of subscribers 
during the month. ARPU, when used in connection with a particular 
type of subscriber, represents monthly revenue generated from those 
subscribers divided by the average number of those subscribers during 
the  month.  When  used  or  reported  for  a  period  greater  than  one 
month, ARPU represents the monthly average of the ARPU calculations 
for the period. We believe ARPU helps to identify trends and to indicate 
whether we have been successful in attracting and retaining higher 
value subscribers. 

operating expenses
Operating expenses are segregated into three categories for assessing 
business performance:

•	 Cost	of	sales,	which	is	comprised	of	wireless	equipment	costs,	Rogers	
Retail merchandise and depreciation of Rogers Retail rental assets, 
as well as cost of goods sold by The Shopping Channel; 

•	 Sales	and	marketing	expenses,	which	represent	the	costs	to	acquire	
new  subscribers  (other  than  those  related  to  equipment),  such  as 
advertising, commissions paid to third parties for new activations, 

remuneration  and  benefits  to  sales  and  marketing  employees,  as 
well as direct overheads related to these activities and the costs of 
operating the Rogers Retail store locations; and

•	 Operating,	general	and	administrative	expenses,	which	include	all	
other expenses incurred to operate the business on a day-to-day basis 
and  service  existing  subscriber  relationships,  including  retention 
costs, inter-carrier payments to roaming partners and long-distance 
carriers, network maintenance costs, programming related costs, the 
CRTC contribution levy, Internet and e-mail services and printing and 
production costs.

In the wireless and cable industries in Canada, the demand for services 
continues to grow and the variable costs, such as commissions paid for 
subscriber  activations,  as  well  as  the  fixed  costs  of  acquiring  new 
subscribers, are significant. Fluctuations in the number of activations of 
new subscribers from period-to-period and the seasonal nature of both 
wireless and cable subscriber additions result in fluctuations in sales 
and  marketing  expenses  and  accordingly,  in  the  overall  level  of 
operating  expenses.  In  our  Media  business,  sales  and  marketing 
expenses may be significant to promote publishing, radio and television 
properties,  which  in  turn  attract  advertisers,  viewers,  listeners  and 
readers.

operating Profit and operating Profit Margin
We  define  operating  profit  as  net  income  before  depreciation  and 
amortization, interest expense, income taxes and non-operating items, 
which  include  impairment  losses  on  goodwill,  intangible  assets  and 
other  long-term  assets,  foreign  exchange  gains  (losses),  loss  on 
repayment of long-term debt, debt issuance costs, change in fair value 
of  derivative  instruments,  and  other  income.  Operating  profit  is  a 
standard  measure  used  in  the  communications  industry  to  assist  in 
understanding and comparing operating results and is often referred 
to by our peers and competitors as EBITDA (earnings before interest, 
taxes,  depreciation  and  amortization)  or  OIBDA  (operating  income 
before depreciation and amortization). We believe this is an important 
measure as it allows us to assess our ongoing businesses without the 
impact  of  depreciation  or  amortization  expenses  as  well  as  non-
operating factors. It is intended to indicate our ability to incur or service 
debt,  invest  in  PP&E  and  allows  us  to  compare  us  to  our  peers  and 
competitors  who  may  have  different  capital  or  organizational 
structures. This measure is not a defined term under Canadian GAAP or 
U.S. GAAP.

We calculate operating profit margin by dividing operating profit by 
total revenue, except in the case of Wireless. For Wireless, operating 
profit  margin  is  calculated  by  dividing  operating  profit  by  network 
revenue. Network revenue is used in the calculation, instead of total 
revenue,  because  network  revenue  better  reflects  Wireless’  core 
business  activity  of  providing  wireless  services.  Refer  to  the  section 
entitled  “Supplementary  Information:  Non-GAAP  Calculations”  for 
further details on this Wireless, Cable and Media calculation.

adjusted operating Profit, adjusted operating Profit Margin,   
adjusted net income, and adjusted Basic and Diluted net income 
Per share
We have included certain non-GAAP financial measures that we believe 
provide useful information to management and readers of this MD&A 
in measuring our financial performance. These measures, which include 
adjusted operating profit, adjusted operating profit margin, adjusted 
net income and adjusted basic and diluted net income per share, do not 
have a standardized meaning under GAAP and, therefore, may not be 
comparable  to  similarly  titled  measures  presented  by  other  publicly 
traded companies, nor should they be construed as an alternative to 
other  financial  measures  determined  in  accordance  with  GAAP.  We 
define adjusted operating profit as operating profit less: (i) the impact 
of the one-time non-cash charge resulting from the introduction of a 

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cash-settlement feature related to employee stock options; (ii) stock-
based  compensation  expense  (recover y);  (iii)  integration  and 
restructuring expenses; (iv) the impact of a one-time charge resulting 
from the renegotiation of an Internet-related services agreement; (v) 
an adjustment for CRTC Part II fees related to prior periods; (vi) contract 
termination fees; (vii) settlement of pension obligations; and (viii) other 
items (net). In addition, adjusted net income and adjusted net income 
per share excludes debt issuance costs, loss on repayment of long-term 
debt, impairment losses on goodwill, intangible assets and other long-
term assets, and the related income tax impacts of the above items. 

We believe that these non-GAAP financial measures may provide for a 
more effective analysis of our operating performance. In addition, the 
items mentioned above could potentially distort the analysis of trends 
due to the fact that they are either volatile or unusual or non-recurring, 
can  var y  widely  from  company-to - company  and  can  impair 
comparability. The exclusion of these items does not mean that they are 
unusual, infrequent or non-recurring. 

We  use  these  non-GAAP  measures  internally  to  make  strategic 
decisions, forecast future results and evaluate our performance from 
period-to-period and compare to forecasts on a consistent basis. We 
believe that these measures present trends that are useful in managing 
the business, and to investors and analysts in enabling them to assess 
the underlying changes in our business over time. 

Adjusted operating profit and adjusted operating profit margins, which 
are reviewed regularly by management and our Board of Directors, are 
also  useful  in  assessing  our  performance  and  in  making  decisions 
regarding the ongoing operations of the business and the ability to 
generate cash flows. 

These non-GAAP measures should be viewed as a supplement to, and 
not a substitute for, our results of operations reported under Canadian 
and U.S. GAAP. A reconciliation of these non-GAAP financial measures 
to operating profit, net income and net income per share is included in 
the  section  entitled  “Supplementar y  Information:  Non- GA AP 
Calculations”.

additions to PP&e
Additions to PP&E include those costs associated with acquiring and 
placing our PP&E into service. Because the communications business 
requires extensive and continual investment in equipment, including 
investment in new technologies and expansion of geographical reach 
and  capacity,  additions  to  PP&E  are  significant  and  management 
focuses continually on the planning, funding and management of these 
expenditures. We focus more on managing additions to PP&E than we 
do  on  managing  depreciation  and  amortization  expense  because 
additions  to  PP&E  have  a  direct  impact  on  our  cash  flow,  whereas 
depreciation  and  amortization  are  non-cash  accounting  measures 
required under Canadian and U.S. GAAP.

The  additions  to  PP&E  before  related  changes  to  non-cash  working 
capital  represent  PP&E  that  we  actually  took  title  to  in  the  period. 
Accordingly, for purposes of comparing our PP&E outlays, we believe 
that  additions  to  PP&E  before  related  changes to non-cash  working 
capital best reflect our cost of PP&E in a period, and provide a more 
accurate determination for period-to-period comparisons. 

cRitic al accoUntinG Policies 
This  MD&A  has  been  prepared  with  reference  to  our  2010  Audited 
Consolidated Financial Statements and Notes thereto, which have been 
prepared in accordance with Canadian GAAP. The Audit Committee of 
the Board reviews our accounting policies, reviews all quarterly and 
annual  filings,  and  recommends  approval  of  our  annual  financial 
statements to the Board. For a detailed discussion of our accounting 
policies,  see  Note  2  to  the  2010  Audited  Consolidated  Financial 
Statements.  In  addition,  a  discussion  of  new  accounting  standards 

adopted by us and critical accounting estimates are discussed in the 
sections  “New  Accounting  Standards”  and  “Critical  Accounting 
Estimates”, respectively. 

Revenue Recognition 
Revenue is categorized into the following types, the majority of which 
are recurring in nature on a monthly basis from ongoing relationships, 
contractual or otherwise, with our subscribers:

•	 Monthly	 subscriber	 fees	 in	 connection	 with	 wireless	 and	 wireline	
services,  cable,  telephony,  Internet  services,  rental  of  equipment, 
network services and media subscriptions are recorded as revenue on 
a pro rata basis as the service is provided;

•	 Revenue	 from	 airtime,	 data	 services,	 roaming,	 long-distance	 and	
optional services, pay-per-use services, video rentals and other sales 
of products are recorded as revenue as the services or products are 
delivered;

•	 Revenue	from	the	sale	of	wireless	and	cable	equipment	is	recorded	
when the equipment is delivered and accepted by the independent 
dealer or subscriber in the case of direct sales. Equipment subsidies 
related to new and existing subscribers are recorded as a reduction 
of equipment revenues;

•	 Installation	fees	and	activation	fees	charged	to	subscribers	do	not	
meet  the  criteria  as  a  separate  unit  of  accounting.  As  a  result,  in 
Wireless, these fees are recorded as part of equipment revenue and, 
in the case of Cable, are deferred and amortized over the related 
service period. The related service period for Cable ranges from 26 to 
48 months, based on subscriber disconnects, transfers of service and 
moves. Incremental direct installation costs related to re-connects are 
deferred to the extent of deferred installation fees and amortized 
over the same period as these related installation fees. New connect 
installation  costs  are  capitalized  to  PP&E  and  amortized  over  the 
useful life of the related assets;

•	 Advertising	revenue	is	recorded	in	the	period	the	advertising	airs	on	
our radio or television stations, is featured in our publications, or is 
displayed on our digital properties;

•	 Monthly	 subscription	 revenues	 received	 by	 television	 stations	 for	
subscriptions from cable and satellite providers are recorded in the 
month in which they are earned;

•	 Blue	Jays’	revenue	from	home	game	admission	and	concessions	is	
recognized as the related games are played during the baseball regular 
season. Revenue from radio and television agreements is recorded 
at the time the related games are aired. The Blue Jays also receive 
revenue from the Major League Baseball Revenue Sharing Agreement, 
which distributes funds to and from member clubs, based on each 
club’s revenues. This revenue is recognized in the season in which it is 
earned, when the amount is estimable and collectibility is reasonably  
assured; and

•	 Discounts	provided	to	customers	related	to	combined	purchases	of	
Wireless, Cable and Media products and services are charged directly 
to the revenue for the products and services to which they relate.

We offer certain products and services as part of multiple deliverable 
arrangements.  We  divide  multiple  deliverable  arrangements  into 
separate  units  of  accounting.  Components  of  multiple  deliverable 
arrangements  are  separately  accounted  for  provided  the  delivered 
elements have stand-alone value to the customers and the fair value of 
any undelivered elements can be objectively and reliably determined. 
Consideration for these units is measured and allocated amongst the 
accounting units based upon their fair values and our relevant revenue 
recognition policies are applied to them. We recognize revenue once 
persuasive evidence of an arrangement exists, delivery has occurred or 

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

services  have  been  rendered,  fees  are  fixed  and  determinable  and 
collectibility is reasonably assured.

Unearned revenue includes subscriber deposits, installation fees and 
amounts received from subscribers related to services and subscriptions 
to be provided in future periods. 

subscriber acquisition and Retention costs
We operate within a highly competitive industry and generally incur 
significant  costs  to  attract  new  subscribers  and  retain  existing 
subscribers. All sales and marketing expenditures related to subscriber 
acquisitions, retention and contract renewals, such as commissions and 
the cost associated with the sale of customer premises equipment, are 
expensed as incurred. 

Useful lives of PP&e
We depreciate the cost of PP&E over their respective estimated useful 
lives. These estimates of useful lives involve considerable judgment. In 
determining the estimates of these useful lives, we take into account 
industry  trends  and  company-specific  factors,  including  changing 
technologies  and  expectations  for  the  in-service  period  of  certain 
assets. On an annual basis, we re-assess our existing estimates of useful 
lives to ensure they match the anticipated life of the technology from a 
revenue-producing perspective. If technological change happens more 
quickly or in a different way than anticipated, we might have to reduce 
the estimated life of PP&E, which could result in a higher depreciation 
expense in future periods or an impairment charge to write down the 
value of PP&E.

A large percentage of the subscriber acquisition and retention costs, 
such as equipment subsidies and commissions, are variable in nature 
and directly related to the acquisition or renewal of a subscriber. In 
addition, subscriber acquisition and retention costs on a per-subscriber-
acquired basis fluctuate based on the success of promotional activity 
and  the  seasonality  of  the  business.  Accordingly,  if  we  experience 
significant growth in subscriber activations or renewals during a period, 
expenses for that period will increase.

capitalization of Direct labour and overhead
Certain direct labour and indirect costs associated with the acquisition, 
construction,  development  or  betterment  of  our  networks  are 
capitalized to PP&E. The capitalized amounts are calculated based on 
estimated costs of projects that are capital in nature, and are generally 
based on a rate per hour. Although interest costs are permitted to be 
capitalized during construction under Canadian GAAP, it is our policy 
not to capitalize interest.

capitalization of Direct labour and overhead
During  construction  of  new  assets,  direct  costs  plus  a  portion  of 
applicable  overhead  costs  are  capitalized.  Repairs  and  maintenance 
expenditures are charged to operating expenses as incurred. 

cRitic al accoUntinG estiMates 
This  MD&A  has  been  prepared  with  reference  to  our  2010  Audited 
Consolidated Financial Statements and Notes thereto, which have been 
prepared in accordance with Canadian GAAP. The preparation of these 
financial  statements  requires  management  to  make  estimates  and 
assumptions  that  affect  the  reported  amounts  of  assets,  liabilities, 
revenues and expenses, and the related disclosure of contingent assets 
and liabilities. These estimates are based on management’s historical 
experience  and  various  other  assumptions  that  are  believed  to  be 
reasonable under the circumstances, the results of which form the basis 
for making judgments about the reported amounts of assets, liabilities, 
revenue and expenses that are not readily apparent from other sources. 
Actual results could differ from those estimates. We believe that the 
accounting  estimates  discussed  below  are  critical  to  our  business 
operations and an understanding of our results of operations or may 
involve additional management judgment due to the sensitivity of the 
methods and assumptions necessary in determining the related asset, 
liability, revenue and expense amounts.

Determining the Fair Values of assets acquired and   
liabilities assumed
The  determination  of  the  fair  values  of  the  tangible  and  intangible 
assets acquired and the liabilities assumed in an acquisition involves 
considerable  judgment.  Among  other  things,  the  determination  of 
these  fair  values  involves  the  use  of  discounted  cash  flow  analyses, 
estimated  future  margins,  estimated  future  subscribers,  estimated 
future royalty rates and the use of information available in the financial 
markets. Refer to Note 4 of the 2010 Audited Consolidated Financial 
Statements for acquisitions made during 2010. Should actual rates, cash 
flows,  costs  and  other  items  differ  from  our  estimates,  this  may 
necessitate  revisions  to  the  carrying  value  of  the  related  assets  and 
liabilities acquired, including revisions that may impact net income in 
future periods. 

accrued liabilities
The preparation of financial statements requires management to make 
estimates and assumptions that affect the reported amounts of accrued 
liabilities  at  the  date  of  the  financial  statements  and  the  reported 
amounts  expensed  during  the  year.  Actual  results  could  differ  from 
those estimates.  

amortization of intangible assets
We  amortize  the  cost  of  finite-lived  intangible  assets  over  their 
estimated  useful  lives.  These  estimates  of  useful  lives  involve 
considerable judgment. During 2004 and 2005, the acquisitions of Fido, 
Call-Net,  the  minority  interests  in  Wireless  and  Sportsnet,  together 
with the consolidation of the Blue Jays, as well as the acquisitions of 
Futureway and Citytv in 2007, Aurora Cable and channel m in 2008, 
K-Rock  and  Outdoor  Life  Network  in  2009,  and  Blink,  Cityfone, 
Kincardine and BV! Media in 2010, resulted in significant increases to 
our intangible asset balances. Judgment is also involved in determining 
that  spectrum  and  broadcast  licences  have  indefinite  lives,  and  are 
therefore not amortized.

The  determination  of  the  estimated  useful  lives  of  brand  names 
involves historical experience, marketing considerations and the nature 
of the industries in which we operate. The useful lives of subscriber 
bases  are  based  on  the  historical  churn  rates  of  the  underlying 
subscribers and judgments as to the applicability of these rates going 
forward. The useful lives of roaming agreements are based on estimates 
of the useful lives of the related network equipment. The useful lives of 
wholesale  agreements  and  dealer  networks  are  based  on  the 
underlying contractual lives. The useful life of the marketing agreement 
is  based  on  historical  customer  lives.  The  determination  of  the 
estimated  useful  lives  of  intangible  assets  impacts  amortization 
expense in the current period as well as future periods. The impact on 
net income on a full-year basis of changing the useful lives of the finite-
lived intangible assets by one year is shown in the chart below. 

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impact of changes in estimated Useful lives

(In millions of dollars) 

Brand names

Customer relationships

Roaming agreements

Marketing agreement

impairment of Goodwill, indefinite-lived intangible assets and 
long-lived assets
Indefinite-lived  intangible  assets,  including  goodwill  and  spectrum/
broadcast  licences,  as  well  as  long-lived  assets,  including  PP&E  and 
other  intangible  assets,  are  assessed  for  impairment  on  at  least  an 
annual basis or more often if events or circumstances warrant. These 
impairment tests involve the use of both undiscounted and discounted 
net cash flow analyses to assess the recoverability of the carrying value 
of these assets and the fair value of both indefinite-lived and long-lived 
assets, if applicable. These analyses involve estimates of future cash 
flows, estimated periods of use and applicable discount rates. During 
2010, we recorded an impairment charge of $6 million related to a radio 
station licence, due to the weakening of advertising revenues in a local 
market. During 2009, we recorded an impairment charge of $18 million 
related  to  certain  of  our  broadcast  assets,  due  to  the  challenging 
economic  conditions  and  weakening  industry  expectations  in  the 
conventional television business and a decline in advertising revenues.

income tax estimates
We use judgment in the estimation of income taxes and future income 
tax  assets  and  liabilities.  In  the  preparation  of  our  Consolidated 
Financial Statements, we are required to estimate income taxes in each 
of the jurisdictions in which we operate. This involves estimating actual 
current  tax  expense,  together  with  assessing  temporary  differences 
that result from differing treatments in items for accounting purposes 
versus tax purposes, and in estimating the recoverability of the benefits 
arising from tax loss carryforwards. We are required to assess whether 
it is more likely than not that future income tax assets will be realized 
prior to the expiration of the related tax loss carryforwards. Judgment 
is  required  to  determine  if  a  valuation  allowance  is  needed  against 
either  all  or  a  portion  of  our  future  income  tax  assets.  Various 
considerations  are  reflected  in  this  judgment,  including  future 
profitability  of  related  companies,  tax  planning  strategies  that  are 
being implemented or could be implemented to recognize the benefits 
of these tax assets, as well as the expiration of the tax loss carryforwards. 
Judgments and estimates made to assess the tax treatment of items 
and the need for a valuation allowance impact the future income tax 
balances as well as net income through the current and future income 
tax provisions. As at December 31, 2010, and as detailed in Note 7 to the 
2010 Audited Consolidated Financial Statements, we have non-capital 
income tax loss carryforwards of approximately $188 million. Our net 
future  income  tax  liability,  prior  to  valuation  allowances,  totals 
approximately $470 million at December 31, 2010 (2009 – liability of 
$125 million). The recorded valuation allowance of $47 million reduces 
future income tax assets to $323 million, which the Company believes it 
is more likely than not to realize. 

Amortization  
Period

5–20 years

2–5 years

12 years

5 years

Increase in Net Income 
if Life Increased by 1 year

Decrease in Net Income  
if Life Decreased by 1 year

$ 

$ 

$ 

$ 

1

5

3 

2 

$ 

$ 

$ 

$ 

(1)

(10)

(4)

(3)

credit spreads and the impact on Fair Value of Derivatives
Rogers’ Derivatives are recorded using an estimated credit-adjusted 
mark-to-market  valuation,  which  is  determined  by  increasing  the 
treasury-related discount rates used to calculate the risk-free estimated 
mark-to-market valuation by an estimated Bond Spread for the relevant 
term and counterparty for each Derivative. In the case of Derivatives in 
an asset position (i.e., those Derivatives for which the counterparties 
owe Rogers), the Bond Spread for the bank counterparty is added to 
the risk-free discount rate to determine the estimated credit-adjusted 
value.  In  the  case  of  Derivatives  in  a  liability  position  (i.e.,  those 
Derivatives for which Rogers owes the counterparties), Rogers’ Bond 
Spread is added to the risk-free discount rate. The estimated credit-
adjusted  values  of  the  Derivatives  are  subject  to  changes  in  credit 
spreads of Rogers and its counterparties.

Pension Plans
When accounting for defined benefit pension plans, assumptions are 
made  in  determining  the  valuation  of  benefit  obligations  and  the 
future performance of plan assets. Delayed recognition of differences 
between actual results and expected or estimated results is a guiding 
principle of pension accounting. This principle results in recognition of 
changes in benefit obligations and plan performance over the working 
lives of the employees receiving benefits under the plan. The primary 
assumptions  and  estimates  include  the  discount  rate,  the  expected 
return on plan assets and the rate of compensation increase. Changes 
to  these  primary  assumptions  and  estimates  would  impact  pension 
expense  and  the  deferred  pension  asset.  The  current  economic 
conditions may also have an impact on the pension plan of the Company 
as there is no assurance that the plan will be able to earn the assumed 
rate of return. As well, market-driven changes may result in changes in 
the  discount  rates  and  other  variables  which  would  result  in  the 
Company being required to make contributions in the future that differ 
significantly  from  the  current  contributions  and  assumptions 
incorporated into the actuarial valuation process.

During  2009,  the  Company  made  a  lump-sum  contribution  of  $61 
million  to  its  pension  plans,  following  which  the  pension  plans 
purchased $172 million of annuities from insurance companies for all 
employees in the pension plans who had retired as of January 1, 2009. 
The  purchase  of  the  annuities  relieves  the  Company  of  primary 
responsibility for, and eliminates significant risk associated with, the 
accrued  benefit  obligation  for  the  retired  employees.  The  non-cash 
settlement loss arising from this transaction was $30 million and was 
recorded in the year ended December 31, 2009. The Company did not 
make any additional lump sum contributions to its pension plans in the 
year ended December 31, 2010.

The following table illustrates the increase (decrease) in the accrued 
benefit obligation and pension expense for changes in these primary 
assumptions and estimates:

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

impact of changes in Pension-Related assumptions

(In millions of dollars)

Discount rate

Impact	of:	1%	increase

1%	decrease

Rate of compensation increase

Impact	of:	0.25%	increase

0.25%	decrease

Expected rate of return on assets

Impact	of:	1%	increase

1%	decrease

Accrued Benefit Obligation at 
End of Fiscal 2010

Pension Expense
Fiscal 2010

$ 

$ 

5.60%	

(137)

165 

3.00%	

7 

(7)

 N/A 

 N/A 

 N/A 

$ 

$ 

$ 

7.20%	

(15)

18 

3.00%	

1 

(1)

7.00%	

(5) 

5

allowance for Doubtful accounts
A significant portion of our revenue is earned from selling on credit to 
individual  consumers  and  business  customers.  The  allowance  for 
doubtful accounts is calculated by taking into account factors such as 
our historical collection and write-off experience, the number of days 
the customer is past due and the status of the customer’s account with 
respect to whether or not the customer is continuing to receive service. 
As a result, fluctuations in the aging of subscriber accounts will directly 
impact the reported amount of bad debt expense. For example, events 
or circumstances that result in a deterioration in the aging of subscriber 
accounts  will  in  turn  increase  the  reported  amount  of  bad  debt 
expense. Conversely, as circumstances improve and customer accounts 
are  adjusted  and  brought  current,  the  reported  bad  debt  expense  
will decline.

neW accoUntinG stanDaRDs 
Business combinations 
In  October  2008,  the  CICA  issued  Handbook  Section  1582,  Business 
Combinations  (“CICA  1582”),  concurrently  with  Handbook  Sections 
1601, Consolidated Financial Statements (“CICA 1601”), and 1602, Non-
controlling  Interests  (“CICA  1602”).  CICA  1582,  which  replaces 
Handbook Section 1581, Business Combinations, establishes standards 
for the measurement of a business combination and the recognition 
and measurement of assets acquired and liabilities assumed. CICA 1601, 
which replaces Handbook Section 1600, establishes standards for the 

preparation of consolidated financial statements. CICA 1602 establishes 
guidance  for  the  treatment  of  non-controlling  interests.  These  new 
standards  are  effective  for  our  interim  and  annual  consolidated 
financial  statements  commencing  on  January  1,  2011  with  earlier 
adoption permitted as of the beginning of a fiscal year. We have chosen 
to adopt these three sections on January 1, 2010. CICA 1582 and CICA 
1601 were applied prospectively, while the presentation requirements 
of  CICA  1602  were  applied  retrospectively.  The  adoption  of  the 
standards had no material impact on previously reported amounts.

Recent c anaDian accoUntinG PRonoUnceMents
international Financial Reporting standards (“iFRs”)
In February 2008, the Accounting Standards Board (“AcSB”) confirmed 
that  IFRS  will  be  mandatory  in  Canada  for  profit-oriented  publicly 
accountable entities for fiscal periods beginning on or after January 1, 
2011.  Our  first  annual  IFRS  financial  statements  will  be  for  the  year 
ending December 31, 2011 and will include the comparative period of 
2010. Starting in the first quarter of 2011, we will provide unaudited 
consolidated quarterly financial information in accordance with IFRS 
including comparative figures for 2010. 

The table below illustrates key elements of our conversion plan, our 
major milestones and current status. Our conversion plan is organized 
in phases over time and by area. We have substantially completed all 
per our detailed project plan as follows: 

66   RoGeRs coMMUnications inc.   2010  annUal RePoRt

 
 
	
	
	
	
	
	
	
	
	
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Activity

Milestones

Status

Financial reporting:

•	 Assessment	of	accounting	and	 

reporting	differences.

•	 Selection	of	IFRS	accounting	policies	

and	IFRS	1	elections.

•	 Senior	management	and	Audit	
Committee	sign-off	for	policy	 
recommendations	and	IFRS	1	elections	
during	2009.

•	 Senior	management	and	Audit	
Committee	approval	obtained	 
for	IFRS	accounting	policies	and	 
IFRS	1	elections.

•	 Development	of	IFRS	financial	 

statement	format,	including	disclosures.

Committee	sign-off	on	financial	
statement	format	during	2010.

recommendations	of	new	or	amended	
IFRS	standards	issued	ongoing.

•	 Senior	management	and	Audit	

•	 Monitoring	of	impacts	on	policy	

•	 Quantification	of	effects	of	conversion.

•	 Final	quantification	of	estimated	

•	 Preliminary	IFRS	financial	statement	

conversion	effects	on	2010	
comparative	period	by	Q1	2011.	

format	and	disclosures	drafted.

•	 Expected	impacts	of	conversion	

determined	on	opening	balance	 
sheet	and	2010	comparative	 
period	completed.

Systems	and	processes:

•	 Assessment	of	impact	of	changes	on	

systems	and	processes.

•	 Implementation	of	any	system	and	 
process	design	changes	including	 
training	appropriate	personnel.

•	 Documentation	and	testing	of	internal	

controls	over	new	systems	and	 
processes.

Business:

•	 Assessment	of	impacts	on	all	areas	of	
the	business,	including	contractual	
arrangements	and	implement	changes	
as	necessary.

•	 Communicate	conversion	plan	and	
progress	internally	and	externally.

•	 Systems,	process	and	internal	control	
changes	implemented	and	training	
complete	in	time	for	parallel	run	in	
2010.

•	 Systems	and	process	changes	

completed	and	operational	for	
parallel	run.	Internal	reporting	
changes	complete.

•	 Testing	of	internal	controls	for	2010	
comparatives	completed	by	Q1	2011.

•	 	Internal	controls	for	impacted	

processes	and	transition	updated	and	
operational	for	parallel	run.	

•	 Training	on	new	systems,	processes	
and	internal	controls	completed.

•	 Contracts	updated/renegotiated	by	

the	end	of	2010.

•	 Communication	at	all	levels	

•	 Assessment	of	impacts	on	other	 
areas	of	the	business	completed.	 
No	significant	impacts	noted.

throughout	the	conversion	process.	

•	 Communication	is	ongoing.

•	 Training	for	employees	on	expected	

impacts	completed.	

We have allocated sufficient resources to our conversion project, which 
include  certain  full-time  employees  in  addition  to  contributions  by 
other employees on a part-time or as-needed basis. We have completed 
the delivery of training to all employees with responsibilities in the 
conversion process. As well, training for all other employees who will 
be  impacted  by  our  conversion  to  IFRS  has  been  completed.  Our 
training  efforts  have  focused  on  updating  those  individuals  whose 
roles and responsibilities are directly impacted by the changes being 
implemented  and  providing  general  training  to  employees  on  the 
impacts transition to IFRS will have on our business.

Although our IFRS accounting policies have been approved by senior 
management and the Audit Committee, such approval is contingent 
upon the realization of our expectations regarding the IFRS standards 
that will be effective at the time of transition. We are required to apply 
all IFRS standards that are effective at our first annual reporting date 
under IFRS, i.e. December 31, 2011. While the International Accounting 
Standards Board’s (“IASB”) most recent project plan does not anticipate 
any further changes to IFRS between now and December 31, 2011, the 
IASB may, at its discretion, implement changes to IFRS with an effective 
date of December 31, 2011 or earlier. Such changes, if implemented, 
could  give  rise  to  transitional  adjustments  that  differ  from  those 
detailed below.

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impact of conversion
The table below summarizes our current estimated impact of conversion 
to  IFRS  on  our  key  financial  highlights  for  the  year  ended 
December 31, 2010.  

Year ended December 31, 2010
(In millions of dollars, except per share amounts) 

IFRS

Canadian GAAP

%	Chg

$ 

12,142 

$ 

12,186   

Operating revenue

Operating profit(1)

Net income

Basic net income per share

Comprehensive income

As adjusted(2)

  Operating profit(1)

  Net income
  Basic net income per share

December 31, 2010

Total assets

Total liabilities

Shareholders’ equity

4,531 

1,502 

2.61

1,647 

4,635 

1,703 
2.96 

IFRS

17,028 

13,268 

3,760 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

4,552   

1,528   

2.65

1,729   

4,653   

1,707   
2.96   

$ 

$ 

$ 

$ 

–

–

(2)

(2)

(5)

–

–
–

Canadian GAAP

%	Chg

$ 

$ 

$ 

17,330   

13,371   

3,959   

(2)

(1)

(5)

(1)  operating profit should not be considered as a substitute or alternative for operating income or net income, in each case determined in accordance with both canadian GaaP and iFRs.
(2)  the ‘as adjusted’ amounts presented above are reviewed regularly by management and our Board of Directors in assessing our performance and in making decisions regarding the ongoing operations of the 
business and the ability to generate cash flows. the ‘as adjusted’ amounts exclude (i) stock-based compensation expense (recovery); (ii) integration and restructuring expenses; (iii) other items (net); and (iv) 
in respect of net income and net income per share, loss on the repayment of long-term debt, debt issuance costs, impairment losses on goodwill, intangible assets and other long-term assets, and the related 
income tax impact of the above amounts, and for iFRs only, amortization of deferred transaction costs.

cHanGes in accoUntinG Policies
As discussed above, the IASB, at its discretion, may issue new accounting 
standards during the conversion period, and as a result, the final impact 
of IFRS on our consolidated financial statements will only be measured 
once  all  the  IFRS  applicable  at  the  conversion  date  are  definitively 
known. Consequently, our analysis and estimates of changes and policy 
decisions have been made based on our current expectations regarding 
the accounting standards that we anticipate will be effective at the 
time of transition. The future impacts of IFRS will also depend on the 
particular  circumstances  prevailing  in  those  years.  See  the  section 
entitled  “Caution  Regarding  Forward-Looking  Statements,  Risk  and 
Assumptions”.

Set out below are the key areas where changes in accounting policies 
are  expected  to  impact  our  consolidated  financial  statements.  The 
individual  amounts  disclosed,  which  are  only  estimates  based  on 
current expectations, are on a pre-tax basis and the tax impact of all 
changes discussed on an overall basis. The list and comments should not 
be regarded as a complete list of estimated changes that will result 
from transition to IFRS and are intended to highlight those areas we 
currently believe to be most significant. 

share-Based Payments
Differences from existing Canadian GAAP: IFRS 2, Share-Based Payments, 
requires  that  cash-settled  stock-based  payments  to  employees  be 
measured  (both  initially  and  at  each  reporting  date)  based  on  fair 
values of the awards, which are determined using an option pricing 
model.  Canadian  GAAP  requires  that  such  payments  be  measured 
based  on  intrinsic  values  of  the  awards,  which  are  determined  with 
reference to the market price of the Company’s underlying shares. This 
difference is expected to impact the accounting measurement of our 
stock-based  payments,  including  our  stock  options,  restricted  share 
units and deferred share units. 

Expected impact: Per the requirements of IFRS 1, First-Time Adoption of 
International Financial Reporting Standards (“IFRS 1”), this adjustment will 
be recorded in opening retained earnings upon transition to IFRS. We 
expect the impact of the change at January 1, 2010 will be to decrease 
retained  earnings  by  $15  million  with  a  corresponding  increase  in 
liabilities, split between current ($9 million) and long-term ($6 million). 
Net  income  for  the  year  ended  December  31,  2010  is  expected  to 
decrease by $3 million.

employee Benefits
Differences  with  existing  Canadian  GAAP:  International  Accounting 
Standard  (“IAS”)  19, Employee  Benefits  (“IAS  19”),  requires  the  past 
service  cost  element  of  defined  benefit  plans  be  expensed  on  an 
accelerated basis, with vested past service costs expensed immediately 
and unvested past service costs recognized on a straight-line basis until 
the benefits become vested. Under Canadian GAAP, past service costs 
are  generally  amortized  on  a  straight-line  basis  over  the  estimated 
average remaining service period of active employees under the plan. 
All of the past service costs for our pension plan are vested; therefore, 
we expect that the impact of transition will result in a reduction of the 
opening pension asset balance equal to the amount of any previously 
unrecognized past service costs.

In  addition,  IAS  19  requires  an  entity  to  make  an  accounting  policy 
choice  regarding  the  treatment  of  actuarial  gains  and  losses, 
subsequent  to  the  transition  date.  We  intend  to  adopt  the  option 
allowing  the  immediate  recognition  of  actuarial  gains  and  losses 
directly in equity, with no impact on profit or loss. 

Furthermore, IAS 19 requires that the defined benefit obligation and 
plan  assets  be  measured  at  the  balance  sheet  date  while  Canadian 
GAAP allows the measurement date of the defined benefit obligation 
and  plan  assets  to  be  up  to  three  months  prior  to  the  date  of  the 
financial statements. Our current accounting policy is to measure the 
defined benefit obligation and plan assets at September 30.

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ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Also, IAS 19 limits the amount that can be recognized as an asset on the 
statement  of  financial  position  to  the  present  value  of  available 
contribution reductions or refunds plus unrecognized actuarial losses 
and  unrecognized  past  service  costs.  This  restriction  is  expected  to 
apply  to  one  of  our  pension  plans  at  the  date  of  transition  further 
reducing the pension asset.

Expected impact: We expect the impact of these changes at January 1, 
2010 will be to decrease retained earnings by $174 million offset by a 
decrease in other long-term assets of $121 million and an increase in 
other long-term liabilities of $53 million. Net income for the year ended 
December  31,  2010  is  expected  to  increase  by  $5  million.  Other 
comprehensive  income  for  the  year  ended  December  31,  2010  
is  expected  to  decrease  by  $80  million,  due  to  actuarial  losses  
being recognized.

Borrowing costs
Differences  from  existing  Canadian  GAAP:  IAS  23,  Borrowing  Costs 
(“IAS  23”),  requires  the  capitalization  of  borrowing  costs  directly 
attributable  to  the  acquisition,  construction  or  production  of  a 
qualifying asset as part of the cost of that asset. Under Canadian GAAP, 
we  elected  the  accounting  policy  choice  to  expense  these  costs  as 
incurred. 

Expected impact: IFRS 1 provides an election that permits application 
of the requirements of IAS 23 prospectively from the date of transition, 
January  1,  2010;  therefore  there  is  no  change  to  the  opening  IFRS 
balance sheet. We expect net income for the year ended December 31, 
2010 will increase by $3 million.

Fixed assets: componentization
Differences from existing Canadian GAAP: IAS 16, Property, Plant and 
Equipment  (“IAS  16”)  requires  an  entity  to  identify  the  significant 
component parts of its items of PP&E and depreciate those parts over 
their  respec tive  useful  lives.  Canadian  GA AP  only  requires 
componentization to the extent practicable. We have identified a small 
number  of  assets  with  significant  component  parts  that  were  not 
depreciated separately under Canadian GAAP. 

Expected impact: Per the requirements of IFRS 1, this adjustment will 
be recorded in opening retained earnings upon transition to IFRS. We 
expect the impact of the change at January 1, 2010 will be to decrease 
retained earnings by $11 million offset by a corresponding decrease in 
property, plant & equipment. Net income for the year ended December 
31, 2010 is expected to decrease by $2 million. 

Joint Ventures
Differences  from  existing  Canadian  GAAP:  IAS  31,  Interests  in  Joint 
Ventures  (“IAS  31”),  currently  provides  us  with  a  policy  choice  to 
account for joint ventures using either proportionate consolidation or 
the equity method. The IASB is currently considering Exposure Draft 9, 
Joint Arrangements (“ED 9”), that is intended to modify IAS 31. The 
IASB has indicated that it expects to issue a new standard to replace IAS 
31 in early 2011. Currently, under Canadian GAAP, we proportionately 
account for interests in joint ventures. ED 9 proposes to eliminate the 
option to proportionately consolidate such interests that exist in IAS 31, 
and require an entity to recognize its interest in a joint venture, using 
the  equity  method.  Consequently,  we  expect  to  adopt  the  equity 
method  upon  transition  to  IFRS  to  minimize  the  impact  of  the  new 
standard in the post transition period. The impact of using the equity 
method is anticipated to result in reductions of the opening balances 
for current assets, property, plant and equipment, intangible assets 
and current liabilities with an offsetting increase in investments, with 
no impact to the opening retained earnings balance. 

In  accordance  with  Canadian  GAAP,  the  Company  had  previously 
recorded  a  deferred  gain  in  relation  to  the  contribution  of  certain 
assets to one of its joint ventures. The portion of this gain relating to 
the other venturer’s interest in the joint venture is being amortized to 

income over a seven-year period. Under IFRS, the Company would have 
recognized  the  portion  of  the  gain  relating  to  the  other  venturer’s 
interest  in  the  joint  venture  fully  into  income  at  the  time  the 
contribution was made. 

Expected impact: While the change from proportionate consolidation 
to equity accounting for the Company’s joint ventures will not impact 
opening retained earnings, nor will it impact net income, it is expected 
to  decrease  operating  revenue  by  $41  million  for  the  year  ended 
December 31, 2010. The change is also expected to decrease operating 
profit and adjusted operating profit by $22 million for the year ended 
December 31, 2010. Also, the treatment of the deferred gain associated 
with the contribution of certain assets to one of the Company’s joint 
ventures is expected to result in an increase in retained earnings at 
January  1,  2010  of  $15  million  with  an  offsetting  decrease  to  other 
long-term liabilities. As a result, net income is expected to decrease by 
approximately $4 million for the year ended December 31, 2010.

Financial instruments: transaction costs
Differences from existing Canadian GAAP: IAS 39, Financial Instruments: 
Recognition  and  Measurement  (“IAS  39”),  requires  that  transaction 
costs  incurred  upon  initial  acquisition  of  a  financial  instrument  be 
deferred  and  amortized  into  profit  and  loss  over  the  life  of  the 
instrument.  Under  Canadian  GA AP  these  costs  are  recognized 
immediately in net income. 

Expected impact: Per the requirements of IFRS 1, this adjustment will 
be recorded in opening retained earnings upon transition to IFRS. We 
expect the impact of the change at January 1, 2010 will be to increase 
retained earnings by $58 million with an offsetting decrease to long-
term  debt.  Net  income  for  the  year  ended  December  31,  2010  is 
expected to decrease by $3 million. 

Financial instruments: Hedge accounting
Differences  from  existing  Canadian  GAAP:  When  assessing  hedge 
effectiveness under IAS 39, we will be required to include in the test 
the  risk  that  the  parties  to  the  hedging  instrument  will  default  by 
failing to make payment. Under Canadian GAAP, we elected not to 
include credit risk in the hedge effectiveness tests. Upon transition to 
IFRS, we intend to continue to apply hedge accounting to all of our 
hedging arrangements for which Canadian GAAP hedge accounting is 
applied and that meet the IFRS hedge accounting criteria, including 
passing the revised effectiveness tests. 

Expected  impact:  While  the  change  will  not  impact  overall 
shareholders’ equity, it is expected to increase retained earnings by $7 
million and correspondingly decrease the hedging equity reserve by $7 
million at January 1, 2010. Net income for the year ended December 31, 
2010 is expected to decrease by $6 million. The change to net income is 
offset by a corresponding impact to other comprehensive income.

customer loyalty Programs
Differences from existing Canadian GAAP: IFRIC 13 Customer Loyalty 
Programmes (“IFRIC 13”) requires a revenue approach in accounting 
for  customer  loyalty  programs.  Canadian  GAAP  does  not  provide 
specific guidance on accounting for customer loyalty programs. For 
Canadian GAAP, we have adopted a liability approach for our customer 
loyalty program offered to Fido subscribers. The current policy is to 
classify  the  liability  for  loyalty  points  as  an  accrued  liability  on  the 
balance sheet and to record the net cost of the program in equipment 
revenue.  The  liability  is  initially  recorded  at  the  face  value  of  the 
loyalty  awards  granted  and  subsequently  adjusted  based  on 
redemption rates. The application of IFRIC 13 is expected to result in a 
reclassification  of  revenue  between  the  network  (decrease)  and 
equipment  (increase)  categories  as  well  as  a  reclassification  on  the 
balance sheet for the deferred revenue balance from accrued liabilities 
to unearned revenue. Furthermore, we will also be required to defer a 
portion of the revenue for the initial sales transaction in which the 
awards are granted based on the fair value of the awards granted.

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other impacts
Private investments: Under IFRS, the Company’s investments in equity 
instruments that do not have a quoted market price must be measured 
at fair value. Under Canadian GAAP, these instruments are measured at 
historical  cost.  The  impact  on  transition  is  expected  to  increase  the 
carrying  value  of  investments  by  $1  million  with  a  corresponding 
increase to the available-for-sale equity reserve. Comprehensive income 
for  the  year  ended  December  31,  2010  is  expected  to  decrease  by  
$2 million.

Deferred  Income  Tax:  We  have  not  identified  any  differences  in  the 
recognition and measurement of deferred income taxes under IFRS; 
however, we have determined the deferred tax impact of each of the 
above accounting changes. Per the requirements of IFRS 1, the deferred 
tax  adjustment  will  be  recorded  in  opening  retained  earnings  upon 
transition to IFRS. We expect the impact of the change at January 1, 2010 
will be to decrease the net deferred tax liability by $34 million. Income 
tax  expense  for  the  year  ended  December  31,  2010  is  expected  to 
increase  by  $2  million  and  income  tax  expense  related  to  other 
comprehensive  income  for  the  year  ended  December  31,  2010  is 
expected to decrease by $20 million.

First-time adoption of international Financial Reporting standards
Our  adoption  of  IFRS  will  require  the  application  of  IFRS  1,  which 
provides  guidance  for  an  entity’s  initial  adoption  of  IFRS.  IFRS  1 
generally requires that an entity apply all IFRS effective at the end of its 
first IFRS reporting period retrospectively. However, IFRS 1 does include 
certain  mandatory  exceptions  and  limited  optional  exemptions  in 
specified areas of certain standards from this general requirement. The 
following  are  the  significant  optional  exemptions  available  under 
IFRS 1 that we expect to apply in preparing our first financial statements 
under IFRS.

Business  
combinations

We expect to elect to not restate any Business 
Combinations that have occurred prior to  
January 1, 2010.

Borrowing  
costs

We expect to elect to apply the requirements  
of IAS 23 Borrowing Costs prospectively from 
January 1, 2010.

The  information  above  is  provided  to  allow  investors  and  others  to 
obtain a better understanding of our IFRS changeover plan and the 
resulting possible effects on, for example, our financial statements and 
operating performance measures. These are estimates based on our 
current understandings, and readers are cautioned that it may not be 
appropriate  to  use  such  information  for  any  other  purpose.  This 
information also reflects our most recent assumptions and expectations; 
circumstances  may  arise,  such  as  changes  in  IFRS,  regulations  or 
economic  conditions,  which  could  change  these  assumptions  or 
expectations.

The following unaudited consolidated financial statements show the 
expected impacts of the above noted differences between IFRS and 
Canadian GAAP as at the date of transition (January 1, 2010) and as at 
and for the year ended December 31, 2010.

Expected impact: Per the requirements of IFRS 1, this adjustment will be 
recorded  in  opening  retained  earnings  upon  transition  to  IFRS.  We 
expect the impact of the change at January 1, 2010 will be to increase 
retained earnings by $4 million. Additionally, the liability balance will 
be reclassified to unearned revenue from accounts payable and accrued 
liabilities. Net income for the year ended December 31, 2010 is expected 
to decrease by $3 million.

impairment of assets
Differences from existing Canadian GAAP: IAS 36, Impairment of Assets 
(“IAS  36”),  uses  a  one-step  approach  for  both  testing  for  and 
measurement  of  impairment,  with  asset  carrying  values  compared 
directly with the higher of fair value less costs to sell and value in use 
(which uses discounted future cash flows). Canadian GAAP however, 
uses a two-step approach to impairment testing: first comparing asset 
carrying  values  with  undiscounted  future  cash  flows  to  determine 
whether  impairment  exists;  and  then  measuring  any  impairment  by 
comparing asset carrying values with fair values. 

Additionally, under Canadian GAAP assets are grouped at the lowest 
level for which identifiable cash flows are largely independent of the 
cash  flows  of  other  assets  and  liabilities  for  impairment  testing 
purposes. IFRS requires that assets be tested for impairment at the level 
of  cash  generating  units,  which  is  the  lowest  level  of  assets  that 
generate largely independent cash inflows. This lower-level grouping 
could  result  in  identification  of  impairment  more  frequently  under 
IFRS, but of potentially smaller amounts.

However, with the exception of goodwill, any impairment losses may 
potentially be offset by the requirement under IAS 36 to reverse any 
previous  impairment  losses  where  circumstances  have  changed. 
Canadian GAAP prohibits reversal of impairment losses.

Expected  impact:  Our  impairment  testing  for  the  January  1,  2010 
opening balance sheet under IFRS did not result in the recognition of 
any additional impairment losses or reversals of previously recorded 
impairment losses. Based on our impairment testing for the year ended 
December 31, 2010, we expect to recognize an additional $5 million 
impairment over the amount recognized under Canadian GAAP.

Provisions for onerous contracts
Differences from existing Canadian GAAP: IAS 37 Provisions, Contingent 
Liabilities  and  Contingent  Assets  (“IAS  37”),  requires  an  entity  to 
recognize a provision when a contract becomes onerous, that is when it 
has a contract in which the unavoidable costs of meeting the obligations 
under  the  contract  exceed  the  economic  benefits  expected  to  be 
received under it. The unavoidable costs under a contract reflect the 
least net cost of exiting from the contract, which is the lower of the cost 
of fulfilling it and any compensation or penalties arising from failure to 
fulfill  it.  If  an  entity  has  a  contract  that  is  onerous,  the  present 
obligation under the contract shall be recognized and measured as a 
provision.  Canadian  GAAP  only  requires  the  recognition  of  such  a 
liability in certain situations (e.g. for operating leases that the entity 
has  ceased  to  use).  This  difference  could  result  in  recognition  of  an 
obligation  under  IFRS  that  was  not  previously  recognized  under 
Canadian GAAP. 

Expected impact: Our review of significant contracts at January 1, 2010 
identified one contract that must be provided for under IFRS. Per the 
requirements of IFRS 1, this adjustment will be recorded in opening 
retained earnings upon transition to IFRS. The impact of the change at 
January  1,  2010  is  expected  to  decrease  retained  earnings  by  $29 
million. During the fourth quarter of 2010, a second contract became 
onerous.  The  impact  of  both  contracts  on  the  December  31,  2010 
balance sheet was to recognize a total onerous contract provision of 
$35  million.  Net  income  for  the  year  ended  December  31,  2010  is 
expected  to  decrease  by  $6  million,  which  includes  both  partial 
utilization  of  the  opening  provision  as  well  as  the  recognition  of 
additional provisions. 

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condensed consolidated balance sheets:

(In millions of dollars) 

Assets

  Current assets

Jan uary 1, 2010

Dec ember 31, 20 10

Canadian 
GA AP, as 
repor ted

Rec lassification 
for IFRS  

presentation (1)

Adjustments to 
shareholders’ 
equity

canadian 
GaaP, as 
reported

Reclassification 
for iFRs  

presentation (1)

adjustments to 
shareholders’ 
equity

IFRS

iFRs

 $  2,255 

 $ 

(230) 

 $ 

–   $  2,025 

 $  2,005

 $ 

(147) 

 $ 

–  $  1,858

  Property, plant and equipment(2)

  Goodwill and intangible assets(3)

  Other long-term assets(4)

 8,197 

 5,661 

905

 (50) 

(110)

 228

 (11)

 –

 (120)

 8,136 

 5,551 

 1,013

8,493

5,784

 1,048

(46) 

(157) 

201

 (10)

 (5)

(138)

 8,437

 5,622

1,111

 $  17,018 

 $ 

(162) 

 $ 

(131)  $  16,725 

 $  17,330

 $ 

(149)

 $ 

(153)  $  17,028

Liabilities and Shareholders’ equity
  Current liabilities(5)

  Long-term debt(6)

  Provisions(7)

  Other long-term liabilities(8)

Shareholders’ equity

 $  2,748 

 $ 

(59) 

 $ 

15 $ 

 2,704 

 $  3,013 

 $ 

 8,463 

 –

 1,534

 12,745 

 4,273

 (9)

 39

 (133)

 (162) 

 –

 (58) 

8,396 

 8,718

 19 

 10

 58 

 – 

 1,411

 1,640

 (14) 

 12,569 

 13,371 

 (117) 

 4,156

 3,959

(69) 

 (9) 

 36 

(107)

 (149) 

 –

 $ 

22   $  2,966 

 (55)

 26 

 8,654 

 62 

53  

1,586

 46

 13,268 

 (199)

 3,760 

 $  17,018

 $ 

(162) 

 $ 

(131)  $  16,725 

 $  17,330

 $ 

(149) 

 $ 

(153)  $  17,028 

(1)  Reclassification includes change from proportionate consolidation to equity method for joint ventures as well as other presentation changes which do not impact shareholders’ equity.
(2)  see the section entitled “Fixed assets: componentization”.
(3)  see the section entitled “impairment of assets”.
(4)  see the section entitled “employee Benefits”. 
(5)  see the sections entitled “share-Based Payments”, “customer loyalty Programs” and “Provisions for onerous contracts”. 
(6)  see the section entitled “Financial instruments: transaction costs”. 
(7)  see the section entitled “Provisions for onerous contracts”. 
(8)  see the sections entitled “share-Based Payments”, “employee Benefits”, “Joint Ventures” and “other impacts”.  

consolidated statement of income:

Year ended December 31,2010 
(In millions of dollars, except per share amounts) 

Operating revenue(1)

Operating expenses before the undernoted(2)

Adjusted operating profit(3)(4)

Stock-based compensation expense(5)

Integration and restructuring expenses

Other items, net

Operating profit(3)

Depreciation and amortization(6)
Impairment losses on goodwill, intangible assets  
  and other long-term assets(7)

Operating income

Interest on long-term debt

Loss on repayment of long-term debt

Other income (expense), net(8)

Income tax expense

Net income for the year

Basic net income per share

As adjusted:(4)

  Net income

  Basic net income per share

Canadian GAAP,
as reported

$  12,186 

7,533 

4,653 

47 

40 

14 

4,552 

1,645

6

2,901

(669)

(87)

(7)

(610)

1,528 

2.65 

1,707 

2.96 

$ 

$ 

$ 

$ 

Adjustments

   $ 

(44) 

(26) 

(18) 

3

– 

– 

(21) 

(6) 

5

(20)

–

–

(4)

(2)

   $ 

(26)

IFRS 

$ 12,142

7,507

4,635

50

40

14

4,531

1,639

11

2,881

(669)

(87)

(11)

(612)

$  1,502

$  2.61

$  1,703

$  2.96

(1)  see the sections entitled “Joint Ventures” and “customer loyalty Programs”. 
(2)  see the sections entitled “Joint Ventures”, “employee Benefits” and “Provisions for onerous contracts”.
(3)  operating profit should not be considered as a substitute or alternative for operating income or net income, in each case determined in accordance with both canadian GaaP and iFRs.
(4)  the ‘as adjusted’ amounts presented above are reviewed regularly by management and our Board of Directors in assessing our performance and in making decisions regarding the ongoing operations of the 
business and the ability to generate cash flows. the ‘as adjusted’ amounts exclude (i) stock-based compensation expense (recovery); (ii) integration and restructuring expenses; (iii) other items (net); and (iv) 
in respect of net income and net income per share, debt issuance costs, loss on the repayment of long-term debt, impairment losses on goodwill, intangible assets and other long-term assets, and the related 
income tax impact of the above amounts, and for iFRs only, amortization of deferred transaction costs.

(5)  see the section entitled “share-Based Payments”.
(6)  see the sections entitled “Fixed asset: componentization” and “Joint Ventures”.
(7)  see the section entitled “impairment of assets”.
(8)  see the sections entitled “Joint Ventures” and “Financial instruments: transactions costs”. the adjustments also include reclassification related to income from associates.

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consolidated statement of comprehensive income:

Year ended Decemeber 31, 2010 
(In millions of dollars, except per share amounts) 

Net income for the year

Other comprehensive income (loss):

  Pension actuarial losses(1)

Increase in fair value of available-for-sale investments(2)

  Cash flow hedging derivative instruments(3)

  Other comprehensive income before income taxes

  Related income taxes

Canadian GAAP, as recorded

$  1,528

Adjustments

$ 

(26)

IFRS

$ 

1,502

–

104

134

238

(37)

201

(80) 

(2) 

6 

(76)

20 

(56) 

(82) 

(80)

102

140

162

(17)

145

$ 

1,647

  Total comprehensive income

$  1,729

$ 

(1)  see the section entitled “employee Benefits”.
(2)  see the section entitled “Private investments”.
(3)  see the section entitled “Financial instruments: Hedge accounting”.

U.s. Ga aP DiFFeRences
We  prepare  our  financial  statements  in  accordance  with  Canadian 
GAAP. U.S. GAAP differs from Canadian GAAP in certain respects. The 
areas of principal differences and their impact on our 2010 Audited 
Consolidated Financial Statements are described in Note 25 to the 2010 
Audited Consolidated Financial Statements. The significant differences 
in accounting relate to:

6.  aDDitional Financial inFoRMation

Rel ateD PaRt Y tR ansac tions 
We  have  entered  into  certain  transactions  in  the  normal  course  of 
business with certain broadcasters in which we have an equity interest. 
The amounts paid to these broadcasters are as follows:

Years ended December 31, 
(In millions of dollars) 

Fees paid to broadcasters accounted

for by the equity method 

•	 Differences	in	business	combinations	and	consolidation	accounting;

•	 Gain	on	Sale	of	Cable	Systems;

•	 Capitalized	Interest;

•	 Financial	Instruments;

•	 Stock-Based	Compensation;

•	 Pensions;

•	 Income	Taxes;	and

•	 Installation	Revenues	and	Costs.

Recent U.S. accounting pronouncements are also discussed in Note 25 
to the 2010 Audited Consolidated Financial Statements.

2010

2009

% 	Chg

 $ 

16   $ 

16 

 –

We have entered into certain transactions with companies, the partners 
or  senior  officers  of  which  are  Directors  of  our  Company  and/or  its 

subsidiary  companies.  Total  amounts  paid  to  these  related  parties, 
directly or indirectly, are as follows: 

Years ended December 31, 
(In millions of dollars) 

Printing, legal services and commissions paid on premiums

for insurance coverage 

2010

2009

%	Chg

 $ 

39   $ 

39 

 –

We  have  entered  into  certain  transactions  with  our  controlling 
shareholder and companies controlled by the controlling shareholder. 
These transactions are subject to formal agreements approved by the 

Audit Committee. Total amounts paid (received) by us to (from) these 
related parties are as follows:

Years ended December 31, 
(In millions of dollars) 

Charges to Rogers for business use of aircraft, net

  of other adminstrative services 

2010

2009

%	Chg

 $ 

–   $ 

(1)

 (100)

These transactions are measured at the exchange amount, being the 
amount agreed to by the related parties and are reviewed by the Audit 
Committee and are at market terms and conditions.

In January 2010, with the approval of the Board of Directors, we closed 
an agreement to sell the Company’s aircraft to a private Rogers’ family 

holding company for cash proceeds of $19 million (US $18 million). The 
terms of the sale were negotiated by a Special Committee of the Board 
of Directors comprised entirely of independent directors. The Special 
Committee was advised by several independent parties knowledgeable 
in aircraft valuations to ensure that the sale price was within a range 
that was reflective of current market value.

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FiVe-YeaR sUMMaRY oF consoliDateD Financial ResUlts 

Years ended December 31, 
(In millions of dollars, except per share amounts) 

income and cash Flow: 

Revenue 

  Wireless

  Cable

  Media

  Corporate and eliminations

Operating profit(1)

  Wireless
  Cable

  Media

  Corporate and eliminations

Adjusted operating profit(1)

  Wireless

  Cable

  Media

  Corporate and eliminations

Net income
Adjusted net income(1)

Cash flow from operations(2)

Property, plant and equipment expenditures  

Average Class A and Class B shares 

   outstanding (Ms)(4)

 Net income per share:(4)

  Basic 

  Diluted 

Adjusted net income per share:

  Basic 

  Diluted 

Balance sheet: 

Assets 

  Property, plant and equipment, net 

  Goodwill 

Intangible assets 

Investments 

  Other assets  

Liabilities and Shareholders’ Equity  

  Long-term debt

  Accounts payable and other liabilities 

  Total liabilities 

  Shareholders’ equity 

Ratios: 

  Revenue growth 

  Adjusted operating profit growth 

  Debt/adjusted operating profit(3)

  Dividends declared per share(4)

2010

2009

2008

200 7

2 006

 $  6,968   $  6,654   $  6,335   $  5,503   $  4,580 

 4,052 

 1,501 

 3,948 

 1,407 

 3,809 

 1,496 

 3,558 

 1,317 

 (335)

 (278)

 (305)

 (255)

 3,201 

 1,210 

 (153)

 $  12,186   $  11,731   $  11,335   $ 10,123   $  8,838 

 $  3,146   $  3,006   $  2,797   $  2,532   $  1,969 

 1,402 

 1,325

 1,220 

 122

 (118)

 73 

 (88)

 142 

 (81)

 802 

82 

 (317)

 890 

 151 

 (135)

 $  4,552   $  4,316   $  4,078   $  3,099   $  2,875 

 $  3,167   $  3,042   $  2,806   $  2,589   $  1,987 

 1,437 

 1,324

 1,233 

 1,016 

 147 

 (98)

 119 

 (97)

 142 

 (121)

 176 

 (78)

 916 

 156 

 (117)

 $  4,653  $  4,388   $  4,060   $  3,703   $  2,942 

 $  1,528   $  1,478   $  1,002   $ 

637   $ 

 $  1,707   $  1,556   $  1,260   $  1,066  $ 

622 

684 

 $  3,800   $  3,526   $  3,500   $  3,135   $  2,386 

 $  1,839   $  1,855   $  2,021   $  1,796   $  1,712 

 576

 621 

 638 

 642 

 642 

 $ 

2.65   $ 

2.38   $ 

1.57   $  1.00   $ 

2.65 

2.38 

1.57 

0.99 

0.99 

0.97 

 $ 

2.96  $ 

2.51   $ 

1.98   $  1.67   $ 

1.08 

 2.96 

 2.51 

 1.98 

 1.66 

 1.07 

 $  8,493  $  8,197   $  7,898   $  7,289   $  6,732 

 3,115

 2,669 

 721

 3,018 

 2,643 

 547 

 3,024 

 2,761 

 343 

 3,027 

 2,086 

 485 

 2,779 

 2,152 

 139 

 2,332

 2,613 

 3,056 

 2,438 

 2,303 

$  17,330 $  17,018 $  17,082 $  15,325 $  14,105

 $  8,718   $  8,463   $  8,506   $  6,033   $  6,988 

 4,653

 4,282 

 3,860 

 4,668 

 13,371 

 12,745 

 12,366 

 10,701 

 3,959

 4,273 

 4,716 

 4,624 

 2,917 

 9,905 

 4,200 

 $  17,330   $  17,018   $  17,082   $ 15,325   $  14,105 

4%

6%

2.1 

3%

8%

2.1 

12%

10%

2.1 

15%

26%

2.1 

21%

31%

2.8 

 $ 

1.28   $ 

1.16   $ 

1.00   $  0.42   $ 

0.08 

(1)  as defined. see the section entitled “key Performance indicators and non-GaaP Measures”.
(2)  cash flow from operations before changes in working capital amounts.
(3)  Debt includes net derivative liabilities at the risk free mark-to-market value and is net of cash as applicable.
(4)  Prior period shares and per share amounts have been retroactively adjusted to reflect a two-for-one-split of the company’s class a Voting and class B non-Voting shares on December 29, 2006.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   73

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

sUMMaRY oF seasonalit Y anD QUaRteRlY ResUlts 
Quarterly  results  and  statistics  for  the  previous  eight  quarters  are 
outlined following this section.  

Our  operating  results  are  subject  to  seasonal  fluctuations  that 
materially impact quarter-to-quarter operating results. As a result, one 
quarter’s  operating  results  are  not  necessarily  indicative  of  what  a 
subsequent quarter’s operating results will be. Each of Wireless, Cable 
and Media has unique seasonal aspects to its business. 

Wireless’  operating  results  are  subject  to  seasonal  fluctuations  that 
materially impact quarter-to-quarter operating results. In particular, 
operating results may be influenced by the timing of our marketing and 
promotional expenditures and higher levels of subscriber additions and 
subsidies,  resulting  in  higher  subscriber  acquisition  and  activation-
related expenses in certain periods. 

The  operating  results  of  Cable  Operations  services  are  subject  to 
modes t  seasonal  fluc tuations  in  sub scriber  additions  and 
disconnections,  which  are  largely  attributable  to  movements  of 
university and college students and individuals temporarily suspending 
service due to extended vacations, or seasonal relocations, as well as 
our concentrated marketing efforts generally conducted during the 
fourth quarter. Rogers Retail operations may also experience modest 
fluctuations from quarter-to-quarter due to the availability and timing 
of release of popular titles throughout the year. RBS does not have any 
unique seasonal aspects to its business.

The seasonality at Media is a result of fluctuations in advertising and 
related retail cycles, since they relate to periods of increased consumer 
activity  as  well  as  fluctuations  associated  with  the  Major  League 
Baseball  season,  where  revenues  and  expenses  are  generally 
concentrated in the spring, summer and fall months.

In addition to the seasonal trends, revenue and operating profit can 
fluctuate from general economic conditions. The Canadian economy, 
and the economy of Ontario in particular, experienced an economic 
slowdown in 2009. 

Wireless revenue and operating profit growth reflects the increasing 
number of wireless voice and data subscribers and increased handset 
subsidies as a result of a consumer shift towards smartphones, offset by 
a  decrease  in  blended  ARPU.  Wireless  has  continued  its  strategy  of 
targeting  higher  value  postpaid  subscribers  and  selling  prepaid 
handsets at higher price points, which has also contributed over time to 
the significantly heavier mix of postpaid versus prepaid subscribers. 
Meanwhile,  the  successful  growth  in  customer  base  and  increased 

market penetration have been met by increasing customer service and 
retention expenses and increasing credit and collection costs. However, 
these costs have been offset by operating efficiencies and increasing 
GSM network roaming revenues from our subscribers travelling outside 
of Canada, as well as strong growth in roaming revenues from visitors 
to Canada utilizing our GSM network. 

Cable  Operations  services  revenue  and  operating  profit  increased 
primarily  due  to  price  increases,  increased  penetration  of  its  digital 
products and incremental programming packages, and the scaling and 
rapid  growth  of  our  cable  telephony  service.  Similarly,  the  steady 
growth  of  Internet  revenues  has  been  the  result  of  a  greater 
penetration of Internet subscribers as a percentage of homes passed. 
RBS’s operating profit margin reflects the pricing pressures on long-
distance  and  higher  carrier  costs,  with  an  increase  in  lower  margin 
long-distance revenue. Rogers Retail revenue has decreased as a result 
of a continued decline in video rental and sales activity. 

Media’s results are generally attributable to continuous increases in 
prime time ratings, increased subscriber fees and improvements in the 
advertising market. The launch of Sportsnet ONE in the latter part of 
2010 resulted in incremental costs, while only limited revenues were 
realized in 2010.

Other fluctuations in net income from quarter-to-quarter can also be 
attributed to losses on repayment of debt, foreign exchange gains or 
losses, changes in the fair value of derivative instruments, other income 
and expenses, impairment losses on goodwill, intangible assets and 
other long-term assets and changes in income tax expense.

summary of Fourth Quarter 2010 Results
During  the  three  months  ended  December  31,  2010,  consolidated 
operating	revenue	increased	3%	to	$3,152	million	in	2010	compared	to	
$3,057  million  in  the  corresponding  period  in  2009,  with  Wireless 
network	revenue	growth	of	3%,	Cable	Operations	revenue	growth	of	
2%,	and	Media	revenue	growth	of	9%.	Consolidated	fourth	quarter	
adjusted	 operating	 profit	 decreased	 2%	 year-over-year	 to	 $1,074	
million,	with	14%	growth	at	Cable,	offset	by	a	6%	decline	at	Wireless	
and	a	33%	decline	at	Media.

Consolidated operating income for the three months ended December 
31,  2010  totalled  $648  million,  compared  to  $607  million  in  the 
corresponding period of 2009.

We recorded net income of $327 million for the three months ended 
December 31, 2010, or basic and diluted net income per share of $0.58, 
compared  to  a  net  income  of  $310  million  or  basic  and  diluted  net 
income per share of $0.51 in the corresponding period of 2009.  

74   RoGeRs coMMUnications inc.   2010  annUal RePoRt

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

Quarterly consolidated Financial summary

(In millions of dollars, 
except per share amounts) 

Operating revenue

  Wireless

  Cable

  Media

  Corporate and eliminations

Operating profit (loss) before the undernoted

  Wireless

  Cable

  Media

  Corporate and eliminations

  Stock-based compensation recovery (expense)(1)

  Settlement of pension obligations(2)

Integration and restructuring expenses(3)

  Contract termination fees(4)

  Other items, net(5)

  Adjustment for CRTC Part II fees decision(6)

Operating profit(7)
Depreciation and amortization

Impairment losses on goodwill, intangible assets 

  and other long-term assets(8)  

Operating income 

Interest on long-term debt

Loss on repayment of long-term debt

Debt issuance costs 

Other income (expense)

Income tax expense

Net income for the period

Net income per share:

  Basic and diluted

Additions to PP&E(7)

Q1

Q2

Q 3

2010

Q4

Q1

Q2

Q3

20 09

Q4

 $  1,662   $  1,700   $  1,822   $  1,784   $  1,544   $  1,616   $  1,760   $  1,734 

 1,004 

 1,020 

 1,031 

 997

 301 

 (73)

 396

 (71)

 2,887 

3,029

 832 

 344 

 8

 (21)

 815 

 344 

 66 

 (25)

 376

 (100)

 3,118 

 823 

 379 

 38 

 (24)

 428 

 (91)

 968 

 284 

 (49)

 972

 366 

 (63)

 989 

 364

 (77)

 1,019

 393 

 (89)

 3,152 

 2,747 

 2,891 

 3,036 

 3,057 

 697 

 370 

 35 

 (28)

 710 

 324 

 (10) 

 (19)

 742 

 332 

 37 

 (28)

 846 

 329 

 36 

 (30)

 744 

 325 

 52 

 (20)

 1,163 

 1,200 

 1,216 

 1,074 

 1,005 

 1,083 

 1,181 

 1,101

 (24) 

–

 (2)

– 

(15)

 – 

 (10)

– 

 (8)

– 

–

– 

 (40)

– 

 (8)

–

(4)

– 

 27

 –

 (22)

–

5

 –

 81 

 – 

 (4)

 – 

–

 – 

 (13)

– 

 (37)

– 

–

 –

 (6)

– 

 (11)

 (12)

–

– 

 1,122 

 408 

 1,182 

 406 

 1,164

 1,084

 1,082 

 1,033 

 1,152

 401 

 430 

 444 

 446 

 416 

 – 

 714 

 (168)

–

– 

 (2)

 (164)

– 

 776 

 (170)

–

 –

18

– 

 763 

 (167)

(87)

 (10) 

 3 

 (173)

 (132)

 6 

 648 

 (164)

–

–

 (16)

 (141)

– 

 638 

 (152)

–

 – 

 (17)

 (160)

– 

 587 

 (156)

–

(5) 

 73 

 (125)

– 

 736 

 (166)

–

 –

 44 

 (129)

 $ 

380   $ 

451   $ 

370   $ 

327   $ 

309   $ 

374   $ 

485   $ 

 (29)

 (30) 

 (65)

 (7)

–

79 

 1,049 

 424 

 18 

 607 

 (173)

–

(6)

 (30)

 (88)

310

 $ 

 $ 

0.64   $ 

0.78  $ 

0.64   $ 

0.58   $ 

0.49   $ 

0.59   $ 

0.79   $ 

0.51

366   $ 

439   $ 

442   $ 

592   $ 

359   $ 

434   $ 

491   $ 

571 

(1)  see the section entitled “stock-based compensation”.
(2)  Relates to the settlement of pension obligations for all employees in the pension plans who had retired as of January 1, 2009 as a result of annuity purchases by the company’s pension plans.
(3)  costs incurred relate to severances resulting from the targeted restructuring of our employee base, severances and restructuring expenses related to the outsourcing of certain information technology 

functions, acquisition transaction costs incurred and the integration of acquired businesses, and the closure of certain Rogers Retail stores.

(4)  Relates to the termination and release of certain Blue Jays players from the remaining term of their contracts.
(5)  costs incurred relate to the resolution of obligations and accruals relating to prior periods.
(6)  Related to an adjustment of cRtc Part ii fees related to prior periods. the adjustments related to cRtc Part ii fees are applicable to the quarters in which they occur and only partially impact the full years. see 

the section entitled “Government Regulation and Regulatory Developments”. 

(7)  as defined. see the section entitled “key Performance indicators and non-GaaP Measures”.
(8)  in the fourth quarter of 2010 and 2009, we determined that the fair values of certain broadcasting assets were lower than their carrying values. this primarily resulted from weakening industry expectations 
and declines in advertising revenues. as a result, we recorded an aggregate non-cash impairment charge of $6 million in 2010 related to a radio licence and $18 million in 2009 with the following components: 
$5 million related to broadcast licences and $13 million related to other long-term assets. 

RoGeRs coMMUnications inc.   2010  annUal RePoRt   75

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

adjusted Quarterly consolidated Financial summary (1) 

(In millions of dollars, 
except per share amounts) 

Operating Revenue

  Wireless

  Cable

  Media

  Corporate and eliminations

Adjusted operating profit (loss)(2) 

  Wireless

  Cable

  Media

  Corporate and eliminations

Depreciation and amortization

Adjusted operating income 

Interest on long-term debt

Other income (expense)

Income tax expense

Q1

Q2

Q 3

2010

Q4

Q1

Q2

Q 3

20 09

Q4

 $  1,662   $  1,700   $  1,822  $  1,784 $ 

1,544  $  1,616   $  1,760  $  1,734

 997 

 301 

 (73)

 1,004 

 1,020 

 1,031 

 396 

 (71)

 376

 (100)

 428

 (91)

968

284

 (49)

 972 

366

 (63)

 989

 364

(77)

 1,019

 393

(89)

 2,887 

 3,029 

 3,118 

 3,152 

2,747

 2,891 

3,036 

 3,057

 832 

 344 

 8

 (21)

 815 

 344 

 66 

 (25)

 823 

 379 

 38 

 (24)

 697 

 370 

 35 

 (28)

 710

 324 

 (10) 

 (19)

 742 

 332 

 37 

 (28)

 846 

 329 

 36 

 (30)

 744 

 325 

 52 

 (20)

 1,163 

 1,200 

 1,216 

 1,074 

 1,005 

 1,083 

 1,181 

 1,101

 408 

 755

 (168)

 (2)

 (177)

 406 

 794 

 (170)

 18 

 (178)

 401 

815 

 (167)

 3 

 (175)

 430

 644 

 (164)

 (16)

 (105)

 444 

 561 

 (152)

 (17)

 (136)

 446 

 637 

 (156)

 73 

 (142)

 416 

 765 

 (166)

 44 

 (138)

 424

 677 

 (173)

 (23)

 (111)

Adjusted net income for the period

 $ 

408   $ 

464   $ 

476   $ 

359   $ 

256   $ 

412   $ 

505   $ 

370 

Adjusted net income per share:

  Basic and diluted

Additions to PP&E(2)

 $ 

 $ 

0.69   $ 

0.80  $ 

0.83   $ 

0.64   $ 

0.40   $ 

0.65   $ 

0.82   $ 

0.61 

366   $ 

439   $ 

442   $ 

592  $ 

359   $ 

434   $ 

491   $ 

571 

(1)  this quarterly summary has been adjusted to exclude stock-based compensation expense (recovery), integration and restructuring expenses, contract termination fees, an adjustment to cRtc Part ii fees 
related to prior periods, settlement of pension obligations, other items (net), debt issuance costs, loss on repayment of long-term debt, impairment losses on goodwill, intangible assets and other long-term 
assets, and the income tax impact related to the above items. see the section entitled “key Performance indicators and non-GaaP Measures”. 

(2)  as defined. see the section entitled “key Performance indicators and non-GaaP Measures”. 

76   RoGeRs coMMUnications inc.   2010  annUal RePoRt

    
 
 
 
 
 
 
 
 
 
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

sUMMaRY oF Financial ResUlts oF lonG-teRM DeBt GUaRantoRs
Our  outstanding  public  debt,  $2.4  billion  bank  credit  facility  and 
Derivatives are unsecured obligations of RCI, as obligor, and RCP, as 
co-obligor or guarantor, as applicable.

The following table sets forth the selected unaudited consolidating 
summary financial information for RCI for the periods identified below, 
presented  with  a  separate  column  for:  (i)  RCI;  (ii)  RCP;  (iii)  our 

non-guarantor subsidiaries (“Other Subsidiaries”) on a combined basis; 
(iv) consolidating adjustments; and (v) the total consolidated amounts. 
Information for periods prior to July 1, 2010 has been presented as if 
the  corporate  reorganization  (which  occurred  on  July  1,  2010)  had 
occurred  on  January  1,  2009.  For  further  details  in  respect  of  the 
corporate  reorganization,  see  the  section  entitled  “Liquidity  and 
Capital Resources”. 

Years ended December 31 (unaudited)(3)

RCI(1)(2)

RCP(1)(2)

Other Subsidiaries (1)(2)

Consolidating  
Adjustments (1)(2)

Total Consolidated 
Amounts

De c. 31 
20 10

De c. 31 
20 09

Dec . 31 
2010

Dec . 31 
2009

Dec . 31 
2010

Dec . 31 
2009

Dec . 31 
2010

Dec . 31 
2009

Dec. 31 
20 10

De c. 31 
20 09

(In millions of dollars)

Statement of Income Data:

  Revenue

$ 

97  $ 

97  $  10,894  $  10,626  $ 

1,560  $ 

1,409  $ 

(365)  $ 

(401)  $  12,186  $  11,731 

  Operating Income (loss)

  Net income (loss)

(143)  

(111)

1,528   

1,478 

3,077  

728   

2,843 

1,450 

28   

555   

(13) 

25

(61)   

(151) 

(1,283)  

(1,475)

2,901   

1,528   

2,568 

1,478 

As at period end December 31 (unaudited)(3)

RCI(1)(2)

RCP(1)(2)

Other Subsidiaries (1)(2)

Consolidating  
Adjustments (1)(2)

Total Consolidated 
Amounts

De c. 31 
20 10

De c. 31 
20 09

Dec . 31 
2010

Dec . 31 
2009

Dec . 31 
2010

Dec . 31 
2009

Dec . 31 
2010

Dec . 31 
2009

Dec. 31 
20 10

De c. 31 
20 09

$ 

738   $  3,740  $ 

2,838  $  10,731  $ 

1,692  $ 

1,383  $ 

(3,263) $  (13,599) $ 

2,005  $ 

2,255 

19,688   

21,411 

9,178  

12,688

5,323  

1,790 

(18,864)   

(21,126) 

15,325   

14,763 

3,156   

9,905   

7,860 

9,484 

2,094   

8,059 

106   

211 

964   

167   

427 

85 

(3,201)   

(13,598) 

3,013   

180   

217 

10,358  

2,748 

9,997 

 (In millions of dollars)

Balance Sheet Data 

  Current assets

  Non-current assets
  Current liabilities

  Non-current liabilities

(1)  For the purposes of this table, investments in subsidiary companies are accounted for by the equity method.
(2)  amounts recorded in current liabilities and non-current liabilities for the guarantors do not include any obligations arising as a result of being a guarantor or co-obligor, as the case may be, under any of Rci’s 

long-term debt.

(3)  information for periods prior to July 1, 2010 has been presented as if the corporate reorganization (which occurred on July 1, 2010) had occurred on January 1, 2009.

contRols anD PRoceDURes
Disclosure controls and Procedures
As of the end of the period covered by this report (the “Evaluation 
Date”), we conducted an evaluation (under the supervision and with 
the participation of our management, including the Chief Executive 
Officer  and  Chief  Financial  Officer),  pursuant  to  Rule  13a-15 
promulgated under the Securities Exchange Act of 1934, as amended 
(the  “Exchange  Act”),  of  the  effectiveness  of  the  design  and 
operation of our disclosure controls and procedures. Based on this 
evaluation, our Chief Executive Officer and Chief Financial Officer 
concluded that as of the Evaluation Date such disclosure controls and 
procedures were effective.

Management’s Report on internal control over Financial Reporting
The management of our company is responsible for establishing and 
maintaining adequate internal controls over financial reporting. Our 
internal control system was designed to provide reasonable assurance 
to our management and Board of Directors regarding the preparation 
and fair presentation of published financial statements in accordance 
with generally accepted accounting principles. All internal control 
systems,  no  matter  how  well  designed,  have  inherent  limitations. 
Therefore,  even  those  systems  determined  to  be  effective  can 
provide  only  reasonable  assurance  with  respect  to  financial 
statement preparation and presentation.

Management maintains a comprehensive system of controls intended 
to  ensure  that  transactions  are  executed  in  accordance  with 
management’s  authorization,  assets  are  safeguarded,  and  financial 
records  are  reliable.  Management  also  takes  steps  to  see  that 
information  and  communication  flows  are  effective  and  to  monitor 
performance, including performance of internal control procedures.

Management assessed the effectiveness of our internal control over 
financial reporting as of December 31, 2010, based on the criteria set 
forth  in  the  Internal  Control-Integrated  Framework  issued  by  the 
Committee of Sponsoring Organizations of the Treadway Commission 
(“COSO”). Based on this assessment, management has concluded that, 
as of December 31, 2010, our internal control over financial reporting is 
effective.  Our  independent  auditor,  KPMG  LLP,  has  issued  an  audit 
report that we maintained, in all material respects, effective internal 
control over financial reporting as of December 31, 2010, based on the 
criteria established in Internal Control – Integrated Framework issued 
by the COSO.

changes in internal control over Financial Reporting and Disclosure 
controls and Procedures
There  have  been  no  changes  in  our  internal  controls  over  financial 
reporting during 2010 that have materially affected, or are reasonably 
likely to materially affect, our internal controls over financial reporting.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2010

20 09

 $ 

4,653  $ 

4,388 

 12,186 

 11,731 

38.2%

37.4%

 $ 

3,167   $ 

 6,569 

3,042 

 6,245 

48.2%

48.7%

 $ 

1,424   $ 

1,298 

 3,185

 3,074

44.7%

42.2%

 $ 

40   $ 

 560 

7.1%

 $ 

(27)  $ 

 355

35

 503 

7.0%

(9) 

 399

 (7.6%)

(2.3%)	

 $ 

147   $ 

 1,501 

9.8%

119 

 1,407 

8.5%

ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

sUPPleMentaRY inFoRMation: non - Ga aP c alcUl ations
operating Profit Margin calculations 

Years ended December 31, 
(In millions of dollars) 

Rci:

  Adjusted operating profit

  Divided by total revenue

RCI adjusted operating profit margin

WiReless:
  Adjusted operating profit

  Divided by network revenue

Wireless adjusted operating profit margin

caBle:
Cable Operations:

  Adjusted operating profit

  Divided by revenue

Cable Operations adjusted operating profit margin

Rogers Business Solutions:
  Adjusted operating profit

  Divided by revenue

Rogers Business Solutions adjusted operating profit margin

Rogers Retail:
  Adjusted operating loss

  Divided by revenue

Rogers Retail adjusted operating loss margin

MeDia:
  Adjusted operating profit

  Divided by revenue

Media adjusted operating profit margin

78   RoGeRs coMMUnications inc.   2010  annUal RePoRt

   
ManaGeMent’s DiscUssion anD analYsis oF Financial conDition anD ResUlts oF oPeRations

calculations of adjusted operating Profit, net income and earnings 
Per share

Years ended December 31, 
(In millions of dollars, number of shares outstanding in millions) 

Operating profit

Add (deduct):

  Stock-based compensation expense (recovery)

  Settlement of pension obligations

Integration and restructuring expenses  

  Other items, net

  Contract termination fees

  Adjustment for CRTC Part II fees decision

Adjusted operating profit

Net income 

Add (deduct): 

  Stock-based compensation expense (recovery) 

  Settlement of pension obligations 

Integration and restructuring expenses  

  Other items, net

  Contract termination fees 

  Adjustment for CRTC Part II fees decision 

  Debt issuance costs 

  Loss on repayment of long-term debt 

Impairment losses on goodwill, intangible assets  

 and other long-term assets 

Income tax impact of above items

Income tax charge, cash-settled stock options

Adjusted net income 

Adjusted basic and diluted earnings per share: 

  Adjusted net income 

  Divided by: weighted average number 

  of shares outstanding 

Adjusted basic and diluted earnings per share 

Wireless non-GaaP calculations (1)

Years ended December 31, 
(In millions of dollars, subscribers in thousands, except ARPU figures and adjusted operating profit margin) 

Postpaid ARPU (monthly) 

  Postpaid (voice and data) revenue

  Divided by: average postpaid wireless voice and data subscribers 

  Divided by: 12 months 

Prepaid ARPU (monthly) 

  Prepaid (voice and data) revenue

  Divided by: average prepaid subscribers

  Divided by: 12 months 

Blended ARPU (monthly) 

  Voice and data revenue

  Divided by: average wireless voice and data subscribers  

  Divided by: 12 months 

201 0

20 09

 $ 

4,552   $ 

4,316

 47

 –

 40 

14

 –

–

 (33)

30

 117 

–

19

(61) 

 $ 

 $ 

4,653   $ 

4,388

1,528   $ 

1,478 

47

–

40

14

–

–

 10 

87 

 6

(60)

35

(33)

30

117

–

19

(61)

 11 

7

18

(30)

–

 $ 

1,707   $ 

1,556 

 $ 

1,707   $ 

1,556 

576 

 $ 

2.96   $ 

621 

2.51

201 0

20 09

 $ 

6,272   $ 

5,948 

 7,148

 12 

 6,705 

 12 

 $ 

73.12   $ 

73.93 

 $ 

297   $ 

297 

 1,537 

 12 

 1,479 

 12 

 $ 

16.10  $ 

16.73 

 $ 

6,569  $ 

6,245

 8,685 

 12 

 8,184 

 12 

 $ 

63.03   $ 

63.59 

(1)  For definitions of key performance indicators and non-GaaP measures, see the section entitled “key Performance indicators and non-GaaP Measures”.

RoGeRs coMMUnications inc.   2010  annUal RePoRt   79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S RESPONSIBILITY FOR FINANCIAL REPORTING
DECEMBER 31, 2010

The  accompanying  consolidated  financial  statements  of  Rogers 
Communications  Inc.  and  its  subsidiaries  and  all  the  information  in 
Management’s  Discussion  and  Analysis  are  the  responsibility  of 
management and have been approved by the Board of Directors.

The  consolidated  financial  statements  have  been  prepared  by 
management  in  accordance  with  Canadian  generally  accepted 
accounting principles. The consolidated financial statements include 
certain amounts that are based on the best estimates and judgments of 
management and in their opinion present fairly, in all material respects, 
Rogers Communications lnc.’s financial position, results of operations 
and cash flows. Management has prepared the financial information 
presented elsewhere in Management’s Discussion and Analysis and has 
ensured that it is consistent with the consolidated financial statements.

Management  of  Rogers  Communications  Inc.,  in  furtherance  of  the 
integrity of the consolidated financial statements, has developed and 
maintains  a  system  of  internal  controls,  which  is  supported  by  the 
internal  audit  function.  Management  believes  the  internal  controls 
provide reasonable assurance that transactions are properly authorized 
and recorded, financial records are reliable and form a proper basis for 
the preparation of consolidated financial statements and that Rogers 
Communications  lnc.’s  assets  are  properly  accounted  for  and 
safeguarded.  The  internal  control  processes  include  management’s 
communication  to  employees  of  policies  that  govern  ethical  
business conduct.

The  Board  of  Directors  is  responsible  for  overseeing  management’s 
responsibility for financial reporting and is ultimately responsible for 
reviewing and approving the consolidated financial statements. The 
Board carries out this responsibility through its Audit Committee.

INDEPENDENT AUDITORS’ REPORT OF  
REGISTERED PUBLIC ACCOUNTING FIRM

The Audit Committee meets periodically with management, as well as 
the internal and external auditors, to discuss internal controls over the 
financial reporting process, auditing matters and financial reporting 
issues;  to  satisfy  itself  that  each  party  is  properly  discharging  its 
responsibilities; and to review Management’s Discussion and Analysis, 
the consolidated financial statements and the external auditors’ report. 
The Audit Committee reports its findings to the Board of Directors for 
consideration when approving the consolidated financial statements 
for issuance to the shareholders. The Audit Committee also considers, 
for review by the Board of Directors and approval by the shareholders, 
the engagement or re-appointment of the external auditors.

The consolidated financial statements have been audited by KPMG LLP, 
the external auditors, in accordance with Canadian generally accepted 
auditing standards and the standards of the Public Company Accounting 
Oversight Board (United States) on behalf of the shareholders. KPMG 
LLP has full and free access to the Audit Committee.

February 28, 2011

Nadir H. Mohamed, FCA 
President and  
Chief Executive Officer  

William W. Linton, CA 
Executive Vice President, Finance 
and Chief Financial Officer

TO ThE ShAREhOLDERS OF ROGERS COMMUNIC ATIONS INC .:
We have audited the accompanying consolidated financial statements 
of Rogers Communications Inc. and its subsidiaries, which comprise the 
consolidated  balance  sheets  as  at  December  31,  2010  and  2009,  the 
consolidate d  s t atement s  of  income,  shareholder s’  e quit y, 
comprehensive income and cash flows for the years then ended, and 
notes,  comprising  a  summary  of  significant  accounting  policies  and 
other explanatory information.

consolidated financial statements, whether due to fraud or error. In 
making those risk assessments, we consider internal control relevant to 
the  entity’s  preparation  and  fair  presentation  of  the  consolidated 
financial  statements  in  order  to  design  audit  procedures  that  are 
appropriate in the circumstances. An audit also includes evaluating the 
appropriateness of accounting policies used and the reasonableness of 
accounting estimates made by management, as well as evaluating the 
overall presentation of the consolidated financial statements.

Management ’s Responsibility for the Consolidated Financial 
Statements
Management is responsible for the preparation and fair presentation of 
these consolidated financial statements in accordance with Canadian 
generally accepted accounting principles, and for such internal control 
as management determines is necessary to enable the preparation of 
consolidated  financial  statements  that  are  free  from  material 
misstatement, whether due to fraud or error.

Auditors’ Responsibility
Our  responsibility  is  to  express  an  opinion  on  these  consolidated 
financial statements based on our audits. We conducted our audits in 
accordance with Canadian generally accepted auditing standards and 
the  standards  of  the  Public  Company  Accounting  Oversight  Board 
(United States). Those standards require that we comply with ethical 
requirements  and  plan  and  perform  the  audit  to  obtain  reasonable 
assurance about whether the consolidated financial statements are free 
from material misstatement.

We believe that the audit evidence we have obtained in our audits is 
sufficient and appropriate to provide a basis for our audit opinion.

Opinion
In our opinion, the consolidated financial statements present fairly, in 
all material respects, the financial position of Rogers Communications 
Inc.  and  its  subsidiaries  as  at  December  31,  2010  and  2009  and  the 
results of their operations and their cash flows for the years then ended 
in accordance with Canadian generally accepted accounting principles.

Chartered Accountants, Licensed Public Accountants

An  audit  involves  performing  procedures  to  obtain  audit  evidence 
about  the  amounts  and  disclosures  in  the  consolidated  financial 
statements.  The  procedures  selected  depend  on  our  judgment, 
including the assessment of the risks of material misstatement of the 

Toronto, Canada

February 28, 2011

80   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
CONSOLIDATED STATEMENTS OF INCOME
(IN MILLIONS OF CANADIAN DOLLARS, ExCEPT PER SHARE AMOUNTS)

Years ended December 31, 2010 and 2009

Operating revenue (note 3(b))

Operating expenses:

  Cost of sales

  Sales and marketing

  Operating, general and administrative

  Settlement of pension obligations (note 17(d))

Integration and restructuring (note 6)

  Depreciation and amortization

Impairment losses on goodwill, intangible assets

  and other long-term assets (notes 11(a) and 13)

Operating income
Interest on long-term debt 
Debt issuance costs (note 14(c))

Loss on repayment of long-term debt (note 14(d))

Foreign exchange gain

Change in fair value of derivative instruments

Other income (expense) 

Income before income taxes 

Income tax expense (note 7):

  Current
  Future 

Net income for the year

Net income per share (note 8):

  Basic and diluted

See accompanying notes to consolidated financial statements.

20 10

20 09

$ 

12,186 $ 

11,731

1,520

1,227

4,847

–

40

1,380

1,207

4,681

30

117

1,645

1,730

6

18

2,901
(669)

2,568
(647)

(10)

(87)

20

(16)

(1) 

(11)

(7)

136

(65)

6 

2,138

1,980

322
288

610

215
287

502

$ 

1,528 $ 

1,478

$ 

2.65 $ 

2.38

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   81

 
 
 
2010

20 09

$ 

– $ 

1,480

365

1

159

383

1,310

338

4

220

2,005

2,255

8,493

3,115

2,669

721

6

321

8,197

3,018

2,643

547

78

280

$ 

17,330 $ 

17,018

$ 

40 $ 

2,256

376

–

67

274

–

2,175

208

1

80

284

3,013

2,748

8,718

840

124

676

13,371

3,959

8,463

1,004

133

397

12,745

4,273

$ 

17,330 $ 

17,018

CONSOLIDATED BALANCE ShEETS
(IN MILLIONS OF CANADIAN DOLLARS)

December 31, 2010 and 2009

ASSETS
Current assets:

  Cash and cash equivalents

  Accounts receivable, net of allowance for doubtful accounts of $138 (2009 – $157)

  Other current assets (note 9)

  Current portion of derivative instruments (note 15(d)) 

  Future income tax assets (note 7)

Property, plant and equipment (note 10)

Goodwill (note 11(b))

Intangible assets (note 11(c))

Investments (note 12)

Derivative instruments (note 15(d))

Other long-term assets (note 13)

LIABILITIES AND ShAREhOLDERS’ EqUIT Y

Current liabilities:

  Bank advances

  Accounts payable and accrued liabilities

Income tax payable

  Current portion of long-term debt (note 14)

  Current portion of derivative instruments (note 15(d))

  Unearned revenue 

Long-term debt (note 14)

Derivative instruments (note 15(d))

Other long-term liabilities (note 16)

Future income tax liabilities (note 7)

Shareholders’ equity (note 18)

Guarantees (note 15(e)(ii))
Commitments (note 23)
Contingent liabilities (note 24)
Canadian and United States accounting policy differences (note 25)
Subsequent events (notes 4, 18 and 26)

See accompanying notes to consolidated financial statements.

On behalf of the Board:

Alan D. Horn, CA 
Director 

Ronald D. Besse 
Director

82   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF ShAREhOLDERS’ EqUITY
(IN MILLIONS OF CANADIAN DOLLARS)

Years ended December 31, 2010 and 2009
Balances, December 31, 2008

Net income for the year

Shares issued on exercise

  of stock options

Dividends declared

Repurchase of Class B

  Non-Voting shares (note 18(c))

Other comprehensive income

Balances, December 31, 2009

Net income for the year

Shares issued on exercise

  of stock options

Dividends declared

Repurchase of Class B

  Non-Voting shares (note 18(c))

Other comprehensive income

Balances, December 31, 2010

See accompanying notes to consolidated financial statements.

Class A Voting shares

Class B Non-Voting shares

Amount

Number  
of shares  
(000s)

Amount

Number  
of shares  
(000s)

Contributed 
surplus

Retained 
earnings

Accumulated 
other  
comprehensive 
income  
(loss)

Total 
shareholders’ 
equity

$ 

72

112,462 $ 

488

523,430 $ 

3,560 $ 

691 $ 

(95) $ 

4,716 

–

–

–

–

–

–

–

–

–

–

–

9

–

–

294

–

–

–

–

(41)

–

(43,776)

(1,256)

–

–

72

112,462

456

479,948

2,304

–

–

–

–

–

–

–

–

–

–

–

7

–

–

205

–

–

–

–

(37)

–

(37,081)

(1,191)

–

–

1,478

–

(721)

(50)

–

1,398

1,528

–

(738)

(84)

–

–

–

–

–

138

43

–

–

–

–

201

1,478

9

(721)

(1,347)

138

4,273 

1,528

7

(738)

(1,312)

201 

$ 

72

112,462 $ 

426

443,072 $ 

1,113 $ 

2,104 $ 

244 $ 

3,959

CONSOLIDATED STATEMENTS OF COMPREhENSIVE INCOME
(IN MILLIONS OF CANADIAN DOLLARS)

Years ended December 31, 2010 and 2009

Net income for the year

Other comprehensive income (loss):

Increase in fair value of available-for-sale investments

  Cash flow hedging derivative instruments:

  Change in fair value of cash flow hedging derivative instruments 

  Reclassification to net income of foreign exchange gain on hedged long-term debt

  Reclassification to net income of accrued interest

  Other comprehensive income before income taxes

  Related income tax (expense) recovery 

Comprehensive income for the year

See accompanying notes to consolidated financial statements.

20 10

20 09

$ 

1,528 $ 

1,478

104

14

(227)

 (844) 

264

97

134

238

(37)

201

901

64

121

135

3

138

$ 

1,729 $ 

1,616

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   83

 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF CASh FLOWS
(IN MILLIONS OF CANADIAN DOLLARS)

Years ended December 31, 2010 and 2009

Cash provided by (used in): 

Operating activities:

Net income for the year 
Adjustments to reconcile net income to net cash flows from operating activities:
  Depreciation and amortization

Impairment losses on goodwill, intangible assets and other long-term assets (notes 11(a) and 13)

  Program rights and Rogers Retail rental amortization
  Future income taxes
  Unrealized foreign exchange gains (note 14(i))
  Loss on repayment of long-term debt
  Change in fair value of derivative instruments
  Settlement of pension obligations
  Pension contributions, net of expense
  Stock-based compensation expense (recovery)
  Amortization of fair value increment on long-term debt
  Other

Change in non-cash operating working capital items (note 20(a))

Investing activities:

Additions to property, plant and equipment (“PP&E”)
Change in non-cash working capital items related to PP&E
Acquisition of spectrum licences
Investment in Cogeco Inc. and Cogeco Cable Inc. (note 12)
Acquisitions, net of cash and cash equivalents acquired
Additions to program rights
Other 

Financing activities:

Issuance of long-term debt
Repayment of long-term debt
Premium on repayment of long-term debt
Payment on settlement of cross-currency interest rate exchange agreements and forward contracts
Proceeds on settlement of cross-currency interest rate exchange agreements and forward contracts
Repurchase of Class B Non-Voting shares
Issuance of capital stock on exercise of stock options
Dividends paid

Increase (decrease) in cash and cash equivalents

Cash and cash equivalents (bank advances), beginning of year

Cash and cash equivalents (bank advances), end of year

Cash and cash equivalents (bank advances) are defined as cash and short-term deposits, which have an original maturity of less than 90 days, less bank advances. 
For supplemental cash flow information see note 20(b).
See accompanying notes to consolidated financial statements.

2010

20 09

$ 

1,528  $ 

1,478

1,645

1,730

6

221

288

(20)

87

16

–

(30)

47

(2)

 14

18

174

287

(126)

7

65

30

(102)

(33)

(5)

 3

3,800

(180)

3,620

3,526

264

3,790

(1,839)

(1,855)

126

(47)

(75)

(201)

(170)

6

(55)

(40)

(163)

(11)

(185)

(15)

(2,200)

(2,324)

2,935 

2,875

(2,387)

(1,885)

(79)

(816)

547

(8)

(431)

433

(1,312)

(1,347)

3

(734)

3

(704)

(1,843)

(1,064)

(423)

383

402

(19)

$ 

(40) $ 

383

84   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(TABULAR AMOUNTS IN MILLIONS OF CANADIAN DOLLARS, ExCEPT PER SHARE AMOUNTS)
YEARS ENDED DECEMBER 31, 2010 AND 2009

1.  NATURE OF ThE BUSINESS:

Rogers  Communications  Inc.  (“RCI”)  is  a  diversified  Canadian 
communications  and  media  company,  with  substantially  all  of  its 
operations  and  sales  in  Canada.  Through  its  Wireless  segment 
(“Wireless”), RCI is engaged in wireless voice and data communications 
services.  The  Company’s  Cable  segment  (“Cable”)  consists  of  Cable 
Operations,  Rogers  Business  Solutions  (“RBS”)  and  Rogers  Retail. 
Through  Cable  Operations,  the  Company  provides  television,  high-
speed  Internet  and  telephony  products  primarily  to  residential 
customers; RBS provides local and long-distance telephone, enhanced 
voice and data networking services, and IP access to medium and large 
Canadian businesses and governments; and Rogers Retail operates a 

retail  distribution  chain  that  provides  customers  with  the  ability  to 
purchase  all  of  the  Company’s  primary  services  (cable  television, 
Internet, cable telephony and wireless), pay their Rogers bills, and pick 
up or return digital and Internet equipment. The segment also offers 
digital  video  disc  (“DVD”)  and  video  game  sales  and  rentals.  The 
Company  is  engaged  in  radio  and  television  broadcasting,  televised 
shopping,  magazines  and  trade  publications,  sports  entertainment,  
and  digital  media  through  its  Media  segment  (“Media”).  RCI  and  
its  subsidiary  companies  are  collectively  referred  to  herein  as  
the “Company”.

2.  SIGNIFICANT ACCOUNTING POLICIES:

(A)  BASIS OF PRESENTATION:
The consolidated financial statements are prepared in accordance with 
Canadian generally accepted accounting principles (“GAAP”) and differ 
in  certain  significant  respects  from  accounting  principles  generally 
accepted in the United States of America (“United States GAAP”) as 
described in note 25.

months, based on subscriber disconnects, transfers of service and 
moves. Incremental direct installation costs related to reconnects 
are  deferred  to  the  extent  of  deferred  installation  fees  and 
amortized over the same period as these related installation fees. 
New  connect  installation  costs  are  capitalized  to  PP&E  and 
amortized over the useful lives of the related assets;

The consolidated financial statements include the accounts of RCI and 
its subsidiary companies. Intercompany transactions and balances are 
eliminated on consolidation. 

Investments  over  which  the  Company  is  able  to  exercise  significant 
influence are accounted for by the equity method. Investments over 
which  the  Company  has  joint  control  are  accounted  for  by  the 
proportionate  consolidation  method.  Publicly  traded  investments 
where  no  control  or  significant  influence  exists  are  classified  as 
available-for-sale investments and are recorded at fair value. Changes 
in  fair  value  are  recorded  in  other  comprehensive  income  until  such 
time as the investments are disposed of or impaired. Other investments 
where fair value is not readily available are recorded at cost. Investments 
are written down when there is evidence that a decline in value that is 
other than temporary has occurred.

Certain  comparative  figures  have  been  reclassified  to  conform  to 
current year’s presentation.

(B)  REVENUE RECOGNITION: 
The Company’s principal sources of revenue and recognition of these 
revenues for financial statement purposes are as follows:
(i)  Monthly subscriber fees in connection with wireless and wireline 
services, cable, telephony, Internet services, rental of equipment, 
network services and media subscriptions are recorded as revenue 
on a pro rata basis as the service is provided;

(ii)  Revenue from airtime, data services, roaming, long-distance and 
optional services, pay-per-use services, video rentals and other sales 
of products are recorded as revenue as the services or products are 
delivered; 

(iii)  Revenue from the sale of wireless and cable equipment is recorded 
when the equipment is delivered and accepted by the independent 
dealer or subscriber in the case of direct sales. Equipment subsidies 
related to new and existing subscribers are recorded as a reduction 
of equipment revenues;

(iv) 

Installation fees and activation fees charged to subscribers do not 
meet the criteria as a separate unit of accounting. As a result, in 
Wireless these fees are recorded as part of equipment revenue and, 
in  Cable,  are  deferred  and  amortized  over  the  related  service 
period. The related service period for Cable ranges from 26 to 48 

(v)  Advertising revenue is recorded in the periods the advertising airs 
on  the  Company’s  radio  or  television  stations;  is  featured  in  the 
Company’s publications; or is displayed on the Company’s digital 
properties;

(vi)  Monthly subscription revenues received by television stations for 
subscriptions from cable and satellite providers are recorded in the 
month in which they are earned;

(vii)  The Toronto Blue Jays Baseball Club’s (“Blue Jays”) revenue from 
home game admission and concessions is recognized as the related 
games are played during the baseball regular season. Revenue from 
radio and television agreements is recorded at the time the related 
games are aired. The Blue Jays also receive revenue from the Major 
League  Baseball  Revenue  Sharing  Agreement,  which  distributes 
funds to and from member clubs, based on each club’s revenues. 
This revenue is recognized in the season in which it is earned, when 
the amount is estimable and collectibility is reasonably assured; and

(viii) Discounts provided to customers related to combined purchases of 
Wireless,  Cable  and  Media  products  and  services  are  charged 
directly  to  the  revenue  for  the  products  and  services  to  which  
they relate.

The Company offers certain products and services as part of multiple 
deliverable arrangements. The Company divides multiple deliverable 
arrangements  into  separate  units  of  accounting.  Components  of 
multiple  deliverable  arrangements  are  separately  accounted  for 
provided  the  delivered  elements  have  stand-alone  value  to  the 
customers  and  the  fair  value  of  any  undelivered  elements  can  be 
objectively and reliably determined. Consideration for these units is 
measured and allocated amongst the accounting units based upon their 
fair values and the Company’s relevant revenue recognition policies are 
applied  to  them.  The  Company  recognizes  revenue  once  persuasive 
evidence of an arrangement exists, delivery has occurred or services 
have been rendered, fees are fixed and determinable and collectibility 
is reasonably assured.

Unearned revenue includes subscriber deposits, cable installation fees 
and  amounts  received  from  subscribers  related  to  services  and 
subscriptions to be provided in future periods.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   85

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(C)  SUBSCRIBER ACqUISITION AND RETENTION COSTS:
Except as described in note 2(b)(iv), as it relates to cable installation 
costs,  the  Company  expenses  the  costs  related  to  the  acquisition  or 
retention of subscribers.

(D)  STOCk-BASED COMPENSATION AND OThER STOCk-BASED 
PAYMENTS:
The Company’s employee stock option plans, which are described in 
note 19(a), attach cash-settled share appreciation rights (“SARs”) to all 
granted stock options. The SARs feature allows the option holder to 
elect to receive in cash an amount equal to the intrinsic value, being the 
excess market price of the Class B Non-Voting share over the exercise 
price of the option, instead of exercising the option and acquiring Class 
B  Non-Voting  shares.  All  outstanding  stock  options  are  classified  as 
liabilities and are carried at their intrinsic value, as adjusted for vesting, 
measured as the difference between the current stock price and the 
option exercise price. The intrinsic value of the liability is marked-to-
market each period and is amortized to income over the period in which 
the related services are rendered, which is usually the graded vesting 
period, or, as applicable, over the period to the date an employee is 
eligible to retire, whichever is shorter.

The Company has a restricted share unit (“RSU”) plan, which is described 
in note 19(b). RSUs that will be settled in cash are recorded as liabilities. 
The  measurement  of  the  liability  and  compensation  costs  for  these 

(E)  DEPRECIATION:
PP&E are depreciated over their estimated useful lives as follows:

Asset

Buildings

Towers, head-ends and transmitters

Distribution cable and subscriber drops

Network equipment

Wireless network radio base station equipment

Computer equipment and software

Customer equipment 

Leasehold improvements

Equipment and vehicles

awards is based on the intrinsic value of the award and is recorded as a 
charge to income over the vesting period of the award. Changes in the 
Company’s liability subsequent to the grant of the award and prior to 
the  settlement  date,  due  to  changes  in  the  market  value  of  the 
underlying  Class  B  Non-Voting  shares,  are  recorded  as  a  charge  to 
income in the period incurred. The payment amount is established as of 
the vesting date of the award.

The  Company  has  a  deferred  share  units  (“DSU”)  plan,  which  is 
described in note 19(c). DSUs that will be settled in cash are recorded as 
liabilities. The measurement of the liability and compensation costs for 
these awards is based on the intrinsic value of the award at the date of 
grant. Changes in the Company’s liability subsequent to grant of the 
award and prior to the settlement date, due to changes in the market 
value of the underlying Class B Non-Voting shares, are recorded as a 
charge  to  income  in  the  period  incurred.  The  payment  amount  is 
established as of the exercise date of the award.

The employee share accumulation plan allows employees to voluntarily 
participate  in  a  share  purchase  plan.  Under  the  terms  of  the  plan, 
employees of the Company can contribute a specified percentage of 
their regular earnings through payroll deductions and the Company 
makes  certain  defined  contribution  matches,  which  are  recorded  as 
compensation expense in the period made. 

Basis

Mainly diminishing balance

Straight line

Straight line

Straight line

Straight line

Straight line

Straight line

Straight line 

Mainly diminishing balance

Rate

5% to 6-2/3%

6-2/3% to 25%

5% to 20%

6-2/3% to 33-1/3%

12-1/2% to 14-1/3%

14-1/3% to 33-1/3%

20% to 33-1/3%

Over shorter of estimated  
useful life and lease term

5% to 33-1/3%

INCOME TA xES:

(F) 
Future income tax assets and liabilities are recognized for the future 
income  tax  consequences  attributable  to  temporary  differences 
between the financial statement carrying amounts of existing assets 
and liabilities and their respective tax bases. Future income tax assets 
and liabilities are measured using enacted or substantively enacted tax 
rates expected to apply to taxable income in the years in which those 
temporary  differences  are  expected  to  be  recovered  or  settled.  A 
valuation allowance is recorded against any future income tax asset if it 
is not more likely than not that the asset will be realized.

(G)  FOREIGN CURRENC Y TR ANSL ATION:
Monetary assets and liabilities denominated in a foreign currency are 
translated into Canadian dollars at the exchange rate in effect at the 
balance sheet dates and non-monetary assets and liabilities and related 
depreciation and amortization expenses are translated at the historical 
exchange  rate.  Revenue  and  expenses,  other  than  depreciation  and 
amortization, are translated at the average rate for the month in which 
the transaction was recorded. Exchange gains or losses on translating 
long-term  debt  are  recognized  in  the  consolidated  statements  of 
income. Foreign exchange gains or losses are primarily related to the 
translation of long-term debt.

(h)  FINANCIAL AND DERIVATIVE INSTRUMENTS:
(i)  Financial instruments:

Cash and cash equivalents are classified as held-for-trading. Held-
for-trading  financial  assets  are  recorded  at  fair  value  on  the 
consolidated balance sheets with changes in fair value recorded in 
the consolidated statements of income.

The Company’s other non-hedging financial assets are classified as 
available-for-sale  or  loans  and  receivables.  Available-for-sale 
investments are carried at fair value on the balance sheet, with 
changes  in  fair  value  recorded  in  other  comprehensive  income, 
until  such  time  as  the  investments  are  disposed  of  or  an  other-
than-temporary  impairment  has  occurred,  in  which  case,  the 
impairment is recorded in the consolidated statements of income. 
Loans and receivables and all non-hedging financial liabilities are 
carried at amortized cost using the effective interest method. The 
Company  determined  that  none  of  its  non-derivative  financial 
assets  are  classified  as  held-to-maturity  and  except  for  bank 
advances,  none  of  its  non-derivative  financial  liabilities  are 
classified as held-for-trading. 

The Company records all transaction costs for financial assets and 
financial  liabilities  in  the  consolidated  statements  of  income  as 

86   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

incurred, except for transaction costs paid to a lending institution 
relating  to  the  bank  credit  facility  which  are  deferred  and 
amortized over the term of the facility.

(ii)  Derivative instruments:

All  derivatives,  including  embedded  derivatives  that  must  be 
separately accounted for, are measured at fair value, with changes 
in fair value recorded in the consolidated statements of income 
unless they are effective cash flow hedging instruments. 

When  hedge  accounting  is  applied,  the  Company  formally 
documents the relationship between derivative instruments and 
the hedged items, as well as its risk management objective and 
strategy  for  undertaking  various  hedge  transactions.  At  the 
instrument’s  inception,  the  Company  also  formally  assesses 
whether  the  derivatives  are  highly  effective  at  reducing  or 
modifying  interest  rate  or  foreign  exchange  risk  related  to  the 
future anticipated interest and principal cash outflows associated 
with the hedged item. Effectiveness requires a high correlation of 
changes in fair values or cash flows between the hedged item and 
the hedging item. On a quarterly basis, the Company confirms that 
the  derivative  instruments  continue  to  be  highly  effective  at 
reducing  or  modifying  interest  rate  or  foreign  exchange  risk 
associated with the hedged items. Any hedge ineffectiveness is 
recognized in the consolidated statements of income immediately.

The  fair  value  of  the  Company’s  cross-currency  interest  rate 
exchange  agreements  (“Derivatives”)  is  determined  using  an 
estimated  credit-adjusted  mark-to-market  valuation  which 
involves  increasing  the  treasury-related  discount  rates  used  to 
calculate the risk-free estimated mark-to-market valuation by an 
estimated credit spread (“Credit Spread”) for the relevant term 
and counterparty for each Derivative. In the case of Derivatives in 
an  asset  position  (i.e.,  those  Derivatives  for  which  the 
counterparties owe the Company on a net basis), the Credit Spread 
for  the  counterparty  is  added  to  the  risk-free  discount  rate  to 
determine  the  estimated  credit-adjusted  value.  In  the  case  of 
Derivatives in a liability position (i.e., those Derivatives for which 
the  Company  owes  the  counterparties  on  a  net  basis),  the 
Company’s Credit Spread is added to the risk-free discount rate. 
The changes in fair value of the Derivatives designated as hedges 
for  accounting  purposes  are  recorded  in  other  comprehensive 
income, to the extent effective, until the variability of cash flows 
relating  to  the  hedged  asset  or  liability  is  recognized  in  the 
consolidated statements of income. 

(iii)  Fair value measurements:

The Company provides disclosure of the three-level hierarchy that 
reflects the significance of the inputs used in making the fair value 
measurements. Fair value of financial assets and financial liabilities 
included in Level 1 are determined by reference to quoted prices in 
active markets for identical assets and liabilities. Financial assets 
and financial liabilities in Level 2 include valuations using inputs 
based  on  observable  market  data,  either  directly  or  indirectly 
other  than  the  quoted  prices.  Level  3  valuations  are  based  on 
inputs that are not based on observable market data. 

(I)  NET INCOME PER ShARE:
The diluted net income per share calculation considers the impact of 
employee stock options using the treasury stock method. There is no 
dilutive impact of employee stock options after May 28, 2007, due to 
the amendment to attach cash-settled SARs to all new and previously 
granted options.

INVENTORIES AND ROGERS RETAIL RENTAL INVENTORY:

(j) 
Inventories,  including  equipment  and  merchandise  for  resale,  are 
primarily valued at the lower of cost, determined on a first-in, first-out 
basis, and net realizable value. Rogers Retail rental inventory, which 
includes DVDs and video games, is amortized to its estimated residual 
value. The residual value of Rogers Retail rental inventory is recorded as 
a charge to operating expense upon the sale of Rogers Retail rental 
inventory. Amortization of Rogers Retail rental inventory is charged to 
cost of sales on a diminishing balance basis over a six-month period.

(k)  DEFERRED FINANCING COSTS:
The direct costs paid to lenders to obtain revolving credit facilities are 
deferred  and  amortized  on  a  straight-line  basis  over  the  life  of  the 
revolving credit facilities to which they relate. 

(L)  PENSION BENEFITS:
The Company accrues its pension plan obligations as employees render 
the services necessary to earn the pension. The Company uses a discount 
rate  determined  by  reference  to  market  yields  at  the  measurement 
dates to measure the accrued pension benefit obligation and uses the 
corridor method to amortize actuarial gains or losses (such as changes 
in  actuarial  assumptions  and  experience  gains  or  losses)  over  the 
average remaining service life of the employees. Under the corridor 
method, amortization is recorded only if the accumulated net actuarial 
gains or losses exceed 10% of the greater of accrued pension benefit 
obligation  and  the  fair  value  of  the  plan  assets  at  the  beginning  of  
the year.

The Company uses the following methods and assumptions for pension 
accounting:

(i) 

The cost of pensions is actuarially determined using the projected 
benefit  method  prorated  on  service  and  management’s  best 
estimate  of  expected  plan  investment  performance,  salary 
escalation,  compensation  levels  at  the  time  of  retirement  and 
retirement  ages  of  employees.  Changes  in  these  assumptions 
would impact future pension expense.

(ii)  For the purpose of calculating the expected return on plan assets, 

those assets are valued at fair value.

(iii)  Past  service  costs  from  plan  amendments  are  amortized  on  a 
straight-line basis over the average remaining service period of 
employees.

(M)  PROPERT Y, PL ANT AND EqUIPMENT:
PP&E are recorded at cost. During construction of new assets, direct 
costs plus a portion of applicable overhead costs are capitalized. Repairs 
and  maintenance  expenditures  are  charged  to  operating  expenses  
as incurred.

The cost of the initial cable subscriber installation is capitalized. Costs of 
all other cable connections and disconnections are expensed, except for 
direct  incremental  installation  costs  related  to  reconnect  Cable 
customers, which are deferred to the extent of reconnect installation 
revenues.  Deferred  reconnect  revenues  and  expenses  are  amortized 
over the related estimated service period.

(N)  ACqUIRED PROGR AM RIGhTS:
Program rights represent contractual rights acquired from third parties 
to  broadcast  television  programs.  Acquired  program  rights  for 
broadcasting  are  carried  at  the  lower  of  cost  less  accumulated 
amortization, and net realizable value. Acquired program rights and 
the related liabilities are recorded on the consolidated balance sheets 
when the licence period begins and the program is available for use. 

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   87

The Company tested goodwill and intangible assets with indefinite 
lives for impairment during 2010 and recorded a write-down in 
intangible assets of $6 million related to the broadcast licence of a 
radio  station  (note  11(a)).  The  Company  tested  goodwill  and 
intangible assets with indefinite lives for impairment during 2009 
and  recorded  a  write-down  in  intangible  assets  of  $5  million 
related to a radio station and a conventional television broadcast 
licence (note 11(a)). 

IMPAIRMENT OF LONG -LIVED ASSETS: 

(P) 
The  Company  reviews  long-lived  assets,  which  include  PP&E  and 
intangible assets with finite useful lives, for impairment annually, or 
more frequently, if events or changes in circumstances indicate that the 
carrying amount may not be recoverable. If the sum of the undiscounted 
future  cash  flows  expected  to  result  from  the  use  and  eventual 
disposition of a group of assets is less than its carrying amount, it is 
considered  to  be  impaired.  An  impairment  loss  is  measured  as  the 
amount by which the carrying amount of the group of assets exceeds its 
fair value. 

The  Company  tested  long-lived  assets  with  finite  useful  lives  for 
impairment  during  2010  and  no  write-downs  were  required.  The 
Company tested long-lived assets with finite useful lives for impairment 
during  2009  and  recorded  a  write-down  of  $13  million  related  to  a 
c o n v e n t i o n a l   t e l e v i s i o n   C a n a d i a n   R a d i o - t e l e v i s i o n   a n d 
Telecommunication Commission (“CRTC”) commitments asset (note 13). 

(q)  ASSET RETIREMENT OBLIGATIONS:
Asset retirement obligations are legal obligations associated with the 
retirement of PP&E that result from their acquisition, lease, construction, 
development or normal operations. The Company records the estimated 
fair value of a liability for an asset retirement obligation in the year in 
which it is incurred and when a reasonable estimate of fair value can be 
made. The fair value of a liability for an asset retirement obligation is 
the  amount  at  which  that  liability  could  be  settled  in  a  current 
transaction between willing parties, that is, other than in a forced or 
liquidation  transaction  and,  in  the  absence  of  observable  market 
transactions, is determined as the present value of expected cash flows. 
The  Company  subsequently  allocates  the  asset  retirement  cost  to 
expense using a systematic and rational method over the asset’s useful 
life, and records the accretion of the liability as a charge to operating 
expenses.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  cost  of  acquired  program  rights  is  amortized  over  the  expected 
exhibition period of the related programs. Program rights for multi-
year  sports  programming  arrangements  are  expensed  as  incurred. 
Impairment of acquired program rights is assessed using an industry 
standard methodology.

(O)  GOODWILL AND INTANGIBLE ASSETS:
(i)  Goodwill:

Goodwill is the residual amount that results when the purchase 
price  of  an  acquired  business  exceeds  the  sum  of  the  amounts 
allocated  to  the  tangible  and  identifiable  intangible  assets 
acquired, less liabilities assumed, based on their fair values. When 
the  Company  enters  into  a  business  combination,  the  purchase 
method of accounting is used. Goodwill is assigned, as of the date 
of the business combination, to reporting units that are expected 
to benefit from the business combination. 

Goodwill  is  not  amortized  but  instead  is  tested  for  impairment 
annually, or more frequently, if events or changes in circumstances 
indicate that the asset might be impaired. The impairment test is 
carried out in two steps. In the first step, the carrying amount of 
the reporting unit, including goodwill, is compared with its fair 
value.  When  the  fair  value  of  the  reporting  unit  exceeds  its 
carrying amount, goodwill of the reporting unit is not considered 
to  be  impaired  and  the  second  step  of  the  impairment  test  is 
unnecessary.  The  second  step  is  carried  out  when  the  carrying 
amount of a reporting unit exceeds its fair value, in which case, the 
implied fair value of the reporting unit’s goodwill, determined in 
the  same  manner  as  the  value  of  goodwill  is  determined  in  a 
business  combination,  is  compared  with  its  carrying  amount  to 
measure the amount of the impairment loss, if any.

 (ii)  Intangible assets:

Intangible assets acquired in a business combination are recorded 
at their fair values. Intangible assets with finite useful lives are 
amortized  over  their  estimated  useful  lives  and  are  tested  for 
impairment, as described in note 2(p). Intangible assets having an 
indefinite  life,  being  spectrum  and  broadcast  licences,  are  not 
amortized but are tested for impairment on an annual or more 
frequent  basis  by  comparing  their  fair  value  to  their  carrying 
amount.  For  purposes  of  impairment  testing,  the  Company 
determines  the  fair  value  of  spectrum  licences  using  a  market-
based  approach.  This  approach  determines  fair  value  based  on 
recent market prices from Industry Canada spectrum auctions and 
other  recent  transactions  in  the  marketplace.  The  Company 
determines the fair value of broadcast licences using the Greenfield 
income  approach.  The  Greenfield  income  approach  determines 
the value based on the present value of required resources and 
eventual returns of the broadcast licences. An impairment loss on 
an indefinite life intangible asset is recognized when the carrying 
amount of the asset exceeds its fair value.

Intangible  assets  with  finite  useful  lives  are  amortized  on  a 
straight-line basis over their estimated useful lives as follows:

Brand names 
Customer relationships 
Roaming agreements 
Marketing agreement 

5 to 20 years 
2 to 5 years 
12 years 
5 years

88   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(R)  USE OF ESTIMATES:
The preparation of financial statements requires management to make 
estimates and assumptions that affect the reported amounts of assets 
and liabilities and disclosure of contingent assets and liabilities at the 
date of the financial statements and the reported amounts of revenue 
and expenses during the years. Actual results could differ from those 
estimates. 

Key  areas  of  estimation,  where  management  has  made  difficult, 
complex or subjective judgments, often as a result of matters that are 
inherently uncertain, include the allowance for doubtful accounts and 
certain  accrued  liabilities,  the  ability  to  use  income  tax  loss 
carryforwards  and  other  future  income  tax  assets  and  liabilities, 
capitalization  of  internal  labour  and  overhead,  useful  lives  of 
depreciable assets and intangible assets with finite useful lives, discount 
rates and expected returns on plan assets affecting pension expense 
and  the  deferred  pension  asset,  estimation  of  Credit  Spreads  for 
determination  of  the  fair  value  of  derivative  instruments  and  the 
assessment  of  the  recoverability  or  impairment  of  long-lived  assets, 
goodwill and intangible assets, which require estimates of future cash 
flows  and  discount  rates.  For  business  combinations,  key  areas  of 
estimation and judgment include the determination of the fair value of 
the assets acquired and liabilities assumed.

Significant changes in the assumptions, including those with respect to 
future  business  plans  and  cash  flows,  could  materially  change  the 
recorded carrying amounts.

(S)  ADOP TED C ANADIAN ACCOUNTING STANDARDS:
In  October  2008,  The  Canadian  Institute  of  Chartered  Accountants 
(“CICA”) issued Handbook Section 1582, Business Combinations (“CICA 
1582”),  concurrently  with  Handbook  Sections  1601,  Consolidated 
Financial Statements (“CICA 1601”), and 1602, Non-controlling Interests 
(“CICA  1602”).  CICA  1582,  which  replaces  Handbook  Section  1581, 
Business Combinations, establishes standards for the measurement of a 
business combination and the recognition and measurement of assets 
acquired and liabilities assumed. CICA 1601, which replaces Handbook 
Section 1600, establishes standards for the preparation of consolidated 
financial statements. CICA 1602 establishes guidance for the treatment 
of non-controlling interests. These new standards are effective for the 
Company’s  interim  and  annual  consolidated  financial  statements 
commencing on January 1, 2011 with earlier adoption permitted as of 
the beginning of a fiscal year. The Company has chosen to adopt these 
three sections effective January 1, 2010. CICA 1582 and CICA 1601 were 
applied  prospectively,  while  the  presentation  requirements  of  CICA 
1602 were applied retrospectively. The adoption of these standards had 
no material impact on previously reported amounts.

( T )  RECENT C ANADIAN ACCOUNTING PRONOUNCEMENTS:
International Financial Reporting Standards (“IFRS”):
In February 2008, the Canadian Accounting Standards Board confirmed 
that  IFRS  will  be  mandatory  in  Canada  for  profit-oriented  publicly 
accountable entities for fiscal periods beginning on or after January 1, 
2011. The Company’s first annual IFRS financial statements will be for 
the year ending December 31, 2011 and will include the comparative 
period of 2010. Starting in the first quarter of 2011, the Company will 
provide  unaudited  consolidated  financial  information  in  accordance 
with IFRS including comparative figures for 2010.

3.  SEGMENTED INFORMATION:

(A)  OPER ATING SEGMENTS:
The accounting policies of the segments are the same as those described 
in the significant accounting policies (note 2). The Company discloses 
segment  operating  results  based  on  income  before  settlement  of 
pension  obligations,  integration  and  restructuring,  stock-based 
compensation  expense  (recovery),  adjustment  for  CRTC  Part  II  fees 
decision, contract termination fees, other items (net), depreciation and 
amortization,  impairment  losses  on  goodwill,  intangible  assets  and 

other long-term assets, interest on long-term debt, debt issuance costs, 
loss  on  repayment  of  long-term  debt,  foreign  exchange  gain  (loss), 
change in fair value of derivative instruments, other income (expense) 
and income taxes, consistent with internal management reporting. This 
measure of segment operating results differs from operating income in 
the consolidated statements of income. All of the Company’s reportable 
segments are substantially in Canada.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   89

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Information by reportable segment is as follows:

Wireless

Cable

Media

2010

Corporate 
items and 
eliminations

Consolidated 
totals

Wireless

Cable

Media

20 09

Corporate 
items and 
eliminations

Consolidated 
totals

Operating revenue

$ 

6,968 $ 

4,052 $ 

1,501 $ 

(335) $  12,186 $ 

6,654 $ 

3,948 $ 

1,407 $ 

(278) $  11,731

Cost of sales

Sales and marketing

Operating, general and

  administrative*

Settlement of pension obligations

Integration and restructuring

Stock-based compensation

  expense (recovery)*

Adjustment for CRTC Part II

fees decision*

Contract termination fees*

Other items (net)*

Depreciation and amortization

Impairment losses on goodwill,

intangible assets and other

long-term assets

Operating income (loss)

Interest on long-term debt

Debt issuance costs

Loss on repayment of

long-term debt

Foreign exchange gain

Change in fair value 

  of derivative instruments

Other income (expense)

Income before income taxes

Additions to PP&E

Goodwill

Total assets

1,225

628

1,948

3,167

–

5

11

–

–

5

181

441

1,993

1,437

–

23

7

–

–

5

171

235

948

147

–

12

9

–

–

4

(57)

(77)

(103)

(98)

–

–

20

–

–

–

1,520

1,227

4,786

4,653

–

40

47

–

–

14

1,059

630

1,923

3,042

3

33

201

446

1,977

1,324

11

46

167

209

912

119

15

35

(47)

(78)

(56)

(97)

1

3

1,380

1,207

4,756

4,388 

30

117

–

(12)

(8)

(13)

(33)

–

–

–

(46)

–

–

(15)

19

–

73 

63

–

–

–

(61)

19

–

(88)

199

4,316

1,730

3,146

650

1,402

807

122

64

(118)

124

4,552

1,645

3,006

660

1,325

808

–

–

6

–

6

–

–

18

–

18

$  2,496 $ 

595 $ 

52 $ 

(242)

2,901 $ 

2,346 $ 

517 $ 

(8) $ 

(287)

2,568 

(669)

(10)

(87)

20

(16)

(1)

(647)

(11)

(7)

136

(65)

6

$ 

2,138

$ 

1,980

$ 

$ 

$ 

937 $ 

662 $ 

46 $ 

194 $ 

1,839 $ 

865 $ 

693 $ 

62 $ 

235 $ 

1,855

1,146 $ 

1,058 $ 

911 $ 

– $ 

3,115 $ 

1,140 $ 

982 $ 

896 $ 

– $ 

3,018

8,506 $ 

5,320 $ 

1,918 $ 

1,586 $  17,330 $ 

7,988 $ 

5,055 $ 

1,884 $ 

2,091 $  17,018

*Included with operating, general and administrative expenses in consolidated statements of income.

90   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In addition, Cable consists of the following reportable segments:

2010

Cable 
Operations

Rogers 
Business 
Solutions

Rogers
Retail

Corporate 
items and 
eliminations

Total 
Cable

Cable 
Operations

Rogers 
Business 
Solutions

Rogers
Retail

Corporate 
items and 
eliminations

20 09

Total 
Cable

Operating revenue

$ 

3,185 $ 

560 $ 

355 $ 

(48) $ 

4,052 $ 

3,074 $ 

503 $ 

399 $ 

(28) $ 

3,948

Cost of sales

Sales and marketing

Operating, general 

  and administrative*

Settlement of pension obligations

Integration and restructuring

Stock-based compensation

  expense (recovery)*

Adjustment for CRTC Part II

fees decision*

Other items (net)*

Depreciation and amortization

Operating income 

Additions to PP&E

Goodwill

Total assets

–

222

1,539

1,424

–

3

7

–

7

–

40

480

40

–

13

–

–

–

181

179

22

(27)

–

7

–

–

(2)

–

–

(48)

–

–

–

–

–

–

181

441

1,993

1,437

–

23

7

–

5

–

243

1,533

1,298

10

31

(12)

(46)

–

–

26

442

35

–

3

1

–

–

201

182

25

(9)

1

12

(1)

–

–

–

(5)

(23)

–

–

–

–

–

–

201

446

1,977

1,324

11

46

(12)

(46)

–

$ 

1,407 $ 

27 $ 

(32) $ 

– $ 

1,402 $ 

1,315 $ 

31 $ 

(21) $ 

– $ 

1,325

611 $ 

992 $ 

38 $ 

66 $ 

13 $ 

– $ 

$ 

– $ 

– $ 

807

595

662 $ 

1,058 $ 

642 $ 

982 $ 

37 $ 

– $ 

14 $ 

– $ 

808

517

693

982

$ 

– $ 

– $ 

4,102 $ 

951 $ 

175 $ 

92 $ 

5,320 $ 

4,714 $ 

482 $ 

181 $ 

(322) $ 

5,055

$ 

$ 

$ 

*Included with operating, general and administrative expenses in consolidated statements of income. 

(B)  PRODUC T REVENUE:
Revenue comprises the following:

Wireless:

  Postpaid

  Prepaid 

  Network revenue

  Equipment sales

Cable:

  Cable Operations:

  Television

Internet

  Telephony

  RBS

  Rogers Retail

Intercompany eliminations

Media:

  Advertising

  Circulation and subscription

  Retail

  Sports Entertainment

  Other

Corporate items and intercompany eliminations

20 10

20 09

$ 

6,272 $ 

5,948

297

6,569

399

6,968

1,830

848

507

3,185

560

355

(48)

297

6,245

409

6,654

1,780

781

513

3,074

503

399

(28)

4,052

3,948

772

234

265

155

75

674

219

258

181

75

1,501

(335)

1,407

(278)

$ 

12,186 $ 

11,731

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   91

 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

4.  BUSINESS COMBINATIONS:

(A)  2010 ACqUISITIONS:
(i)  Blink Communications Inc.:

On  January  29,  2010,  the  Company  closed  an  agreement  to 
purchase  100%  of  the  outstanding  common  shares  of  Blink 
Communications  Inc.  (“Blink”),  a  wholly-owned  subsidiary  of 
Oakville Hydro Corporation, for cash consideration of $131 million. 
Blink  is  a  facilities-based,  data  network  service  provider  that 
delivers next generation and leading edge services, to small and 
medium  sized  businesses,  including  municipalities,  universities, 
schools  and  hospitals,  in  the  Oakville,  Milton  and  Mississauga, 
Ontario  areas.  The  acquisition  was  accounted  for  using  the 
acquisition method in accordance with CICA 1582 with the results 
of operations consolidated with those of the Company effective 
January 29, 2010 and has contributed incremental revenue of $20 
million and operating income of $11 million for the year ended 
December 31, 2010. The transaction costs related to the acquisition 
amounted to approximately $1 million and have been charged to 
integration and restructuring expenses. 

The fair values of the assets acquired and liabilities assumed, which 
were finalized during 2010, are as follows:

Purchase price

Current assets

PP&E

Customer relationships

Current liabilities

Future income tax liabilities

Fair value of net identifiable assets acquired

Goodwill

$ 

$ 

$ 

$ 

131

  3

35

40

(2)

(11)

65

66

The goodwill has been allocated to the Wireless reporting segment and 
is tax deductible.

The  customer  relationships  are  being  amortized  over  a  period  of  
5 years.

(iii)  kincardine Cable T.V. Ltd.:

On July 30, 2010, the Company closed an agreement to acquire the 
assets  of  Kincardine  Cable  T.V.  Ltd.  (“Kincardine”)  for  cash 
consideration of $20 million. Kincardine provides cable television 
and Internet services in Kincardine, Ontario and the surrounding 
area.  The  acquisition  was  accounted  for  using  the  acquisition 
method  in  accordance  with  CICA  1582  with  the  results  of 
operations  consolidated  with  those  of  the  Company  effective  
July  30,  2010  and  has  contributed  incremental  revenue  of  
$2 million and operating income of $1 million for the year ended 
December 31, 2010. 

The fair values of the assets acquired and liabilities assumed, which 
were finalized during 2010, are as follows:

Purchase price

PP&E

Customer relationships

Current liabilities

Fair value of net identifiable assets acquired

Goodwill

$ 

$ 

$ 

$ 

20

  2

9

(1)

10

10

The goodwill has been allocated to the Cable Operations reporting 
segment and is tax deductible.

The customer relationships are being amortized over a period of  
3 years.

The goodwill has been allocated to the RBS reporting segment and 
is not tax deductible.

(iv)  BV! Media Inc.:

The customer relationships are being amortized over a period of  
5 years.

(ii)  Cityfone Telecommunications Inc .:

On July 9, 2010, the Company closed an agreement to acquire the 
assets of Cityfone Telecommunications Inc. (“Cityfone”) for cash 
consideration of $26 million. Cityfone is a Canadian Mobile Virtual 
Network  Operator  and  offers  postpaid  wireless  voice  and  data 
services to subscribers through private label programs with major 
Canadian  brands.  The  acquisition  was  accounted  for  using  the 
acquisition method in accordance with CICA 1582 with the results 
of operations consolidated with those of the Company effective 
July 9, 2010 and has contributed incremental revenue of $3 million 
and  an  operating  loss  of  $1  million  for  the  year  ended 
December 31, 2010. 

The fair values of the assets acquired and liabilities assumed, which 
were finalized during 2010, are as follows:

Purchase price

Current assets

PP&E

Customer relationships

Current liabilities

Fair value of net identifiable assets acquired

Goodwill

$ 

$ 

$ 

$ 

26

  3

1

17

(1)

20

6

On October 1, 2010, the Company closed an agreement to purchase 
100% of the outstanding common shares of BV! Media Inc. (“BV! 
Media”)  for  cash  consideration  of  $24  million.  BV!  Media  is  a 
Canadian internet advertising network and publisher of news and 
information portals. The acquisition was accounted for using the 
acquisition method in accordance with CICA 1582 with the results 
of operations consolidated with those of the Company effective 
October 1, 2010 and has contributed incremental revenue of $5 
million  and  operating  income  of  $1  million  for  the  year  ended 
December 31, 2010. The transaction costs related to the acquisition 
amounted to approximately $1 million and have been charged to 
integration and restructuring expenses. The fair values assigned 
are preliminary pending finalization of the valuation of certain net 
identifiable assets acquired. The Company expects to finalize the 
valuation of the PP&E and identifiable intangible assets acquired 
during the 2011 fiscal year. 

The preliminary estimated fair values of the assets acquired and 
liabilities assumed in the acquisition are as follows: 

Purchase price

Current assets

PP&E

Customer relationships

Current liabilities

Future income tax liabilities

Preliminary fair value of net identifiable assets acquired

Goodwill

$ 

$ 

$ 

$ 

24

5

4

6

(3)

(3)

9

15

92   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The goodwill has been allocated to the Media reporting segment 
and is not tax deductible.

(C)  20 09 ACqUISITIONS:
(i)  k- Rock 1057 Inc.:

The customer relationships are being amortized over a period of  
2 years.

 (v)  Pro forma disclosures:

Since the acquisition dates, the Company has recorded revenue 
relating to these above acquisitions of $30 million, and operating 
income  relating  to  these  acquisitions  of  $12  million.  If  the 
acquisitions  had  occurred  on  January  1,  2010,  the  Company’s 
revenue  would  have  been  $12,207  million  and  operating  
income  would  have  been  $2,905  million  for  the  year  ended 
December 31, 2010. 

(B)  ACqUISITIONS SUBSEqUENT TO 2010:
(i)  Atria Networks LP:

On January 4, 2011, the Company closed an agreement to purchase 
a  100%  interest  in  Atria  Networks  LP  (“Atria”)  for  cash 
consideration of $425 million. Atria, based in Kitchener, Ontario, 
owns  and  operates  one  of  the  largest  fibre-optic  networks  in 
Ontario, delivering premier business Internet and data services. 
The acquisition will augment RBS’s small business and medium-
sized business offerings by enhancing its ability to deliver on-net 
data centric services within and adjacent to Cable’s footprint. The 
acquisition  will  be  accounted  for  using  the  acquisition  method 
with  the  results  of  operations  consolidated  with  those  of  the 
Company effective January 4, 2011. The transaction costs related 
to the acquisition amounted to approximately $2 million and have 
been charged to integration and restructuring expenses in fiscal 
2010. The fair values assigned are preliminary pending finalization 
of the valuation of certain net identifiable assets acquired. The 
Company  expects  to  finalize  the  valuation  of  the  PP&E  and 
identifiable intangible assets acquired during the 2011 fiscal year. 

The preliminary estimated fair values of the assets and liabilities 
assumed are as follows:

On May 31, 2009, the Company acquired the assets of K-Rock 1057 
Inc. for cash consideration of $11 million. K-Rock 1057 Inc. held the 
assets  of  radio  stations  K-Rock  and  KIx  Country  in  Kingston, 
Ontario.  The  acquisition  was  accounted  for  using  the  purchase 
method with the results of operations consolidated with those of 
the Company effective May 31, 2009. The fair values of the assets 
acquired and liabilities assumed, which were finalized during 2009, 
are as follows:

Purchase price

PP&E

Broadcast licence

Fair value of net identifiable assets acquired

Goodwill

$ 

$ 

$ 

$ 

11

1

4

5

6

The goodwill has been allocated to the Media reporting segment 
and is tax deductible.

(ii)  Outdoor Life Network:

On July 31, 2008, the Company acquired the remaining two-thirds 
of the shares of Outdoor Life Network that it did not already own, 
for  cash  consideration  of  $39  million.  The  acquisition  was 
accounted  for  using  the  purchase  method  with  the  results  of 
operations  consolidated  with  those  of  the  Company  effective 
July 31, 2008. 

During 2009, the Company finalized the purchase price allocation 
for  the  Outdoor  Life  Network  acquisition.  This  resulted  in  an 
increase in broadcast licence of $15 million, an increase in future 
income tax liabilities of $3 million and a corresponding decrease in 
goodwill of $12 million. The adjustments had the following effects 
on the purchase price allocation from the amounts recorded and 
disclosed in the 2008 consolidated financial statements: 

Purchase price

Current assets

PP&E

Customer relationships

Current liabilities

Future income tax liabilities

$ 

$ 

Preliminary fair value of net identifiable assets acquired $ 

Goodwill

$ 

425

10

121

195

(17)

(45)

264

161

Purchase price

Current assets

Broadcast licence

Future income tax liabilities

Current liabilities

Fair value of net identifiable 
  assets acquired

The goodwill will be allocated to the RBS reporting segment and is 
not tax deductible.

Goodwill

As at  
December 31, 
2008

Adjustments 

Final  
purchase 
price  

allocation

$ 

$ 

$ 

$ 

 39

 11

$ 

$ 

–

–

(3)

– $ 

– $ 

15  

(3)  

–  

8

31

$ 

$ 

12 $ 

(12) $ 

39

11

15

(3)

(3)

20

19

(ii)  Other:

On January 31, 2011, the Company closed agreements to acquire 
the assets of London, Ontario FM radio station BOB-FM (CHST-FM) 
and to acquire the assets of Edmonton, Alberta FM radio station 
BOUNCE (CHBN-FM). 

The goodwill has been allocated to the Media reporting segment 
and is not tax deductible.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   93

 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

5.  INVESTMENT IN jOINT VENTURES:

The Company has contributed certain assets to joint ventures involved 
in the provision of wireless broadband Internet service and in certain 
mobile commerce initiatives. As at December 31, 2010 and 2009 and for 
the  years  then  ended,  proportionately  consolidating  these  joint 
ventures resulted in the following increases (decreases) in the accounts 
of the Company:

In 2009, Inukshuk completed the purchase of spectrum and broadcast 
licences from Look Communications Inc. (“Look”). Under the agreement, 
Inukshuk  paid  $80  million  for  Look’s  92  MHz  of  spectrum  in  the 
provinces of Ontario and Quebec. The Company recorded an increase in 
spectrum licences of $40 million related to its proportionate share of 
the purchase.

Long-term assets

Current liabilities

Revenue

Expenses

Net loss for the year

20 10

2009

$ 

143 $ 

103

50

1

31

(30)

16

–

32

(32)

In  2010,  the  Company  completed  the  purchase  of  spectrum  and 
broadcast  licences  from  Craig  Wireless  (“Craig”)  and  YourLink  Inc. 
(“YourLink”) (through Inukshuk Wireless Partnership (“Inukshuk”), the 
Company’s  50%  owned  joint  venture  with  Bell  Canada).  Under  the 
agreement,  Inukshuk  paid  $80  million  for  Craig’s  61  MHz  of  BRS 
spectrum licences in the provinces of British Columbia and Manitoba 
and paid $14 million for YourLink’s 61 MHz spectrum in the province of 
Saskatchewan. The Company recorded an increase in spectrum licences 
of $47 million related to its proportionate share of the purchases.

In 2007, the Company contributed its 2.3 GHz and 3.5 GHz spectrum 
licences with a carrying value of $11 million to Inukshuk for non-cash 
consideration of $58 million. A deferred gain of $24 million, being the 
portion of the excess of fair value over carrying value related to the 
other  non-related  venturer’s  interest  in  the  spectrum  licences 
contributed by the Company, was recorded on contribution of these 
spectrum licences. This deferred gain is recorded in other long-term 
liabilities and is being amortized to income on a straight-line basis over 
seven  years,  of  which  $4  million  was  recognized  in  2010  (2009  –  
$4 million). In addition to a cash contribution of $8 million, the other 
venturer also contributed its 2.3 GHz and 3.5 GHz spectrum licences 
valued at $50 million to the joint venture. The Company recorded an 
increase in spectrum licences and cash of $25 million and $4 million, 
respectively, related to its proportionate share of the contribution by 
the other venturer.

6.  INTEGRATION AND RESTRUCTURING ExPENSES:

During 2010, the Company incurred $21 million (2009 – $88 million) of 
restructuring  expenses  related  to  severances  resulting  from  the 
targeted  restructuring  of  its  employee  base  and  to  improve  the 
Company’s cost structure.

During 2010, the Company incurred $5 million (2009 – $2 million) of 
acquisition transaction costs for business combinations and integration 
expenses  related  to  previously  acquired  businesses  and  related 
restructuring.

During 2010, the Company incurred $9 million (2009 – $23 million) of 
restructuring  expenses  resulting  from  the  outsourcing  of  certain 
information technology functions.

The  additions  to  the  liabilities  related  to  the  integration  and 
restructuring  activities  and  payments  made  against  such  liabilities 
during 2010 are as follows:

During 2010, the Company incurred $5 million (2009 – $4 million) related 
to the closure of 50 (2009 – 20) underperforming retail store locations, 
primarily located in the province of Ontario.

As at 
December 31, 
2009

Additions

Payments

As at 
December 31, 
2010

Severances resulting from the targeted restructuring of the Company’s employee base

$ 

83 $ 

21 $ 

(57) $ 

Outsourcing of certain information technology functions

Retail store closures

Acquisition costs and integration of previously acquired businesses

9

2

2

9

5

5

(18)

(3)

(4)

$ 

96 $ 

40 $ 

(82) $ 

47

–

4

3

54

The remaining liability, which is included in accounts payable and accrued liabilities as at December 31, 2010, will be paid over the course of 2011 
and 2012.

94   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

7.  INCOME TAxES: 

The  income  tax  effects  of  temporary  differences  that  give  rise  
to significant portions of future income tax assets and liabilities are  
as follows: 

Future income tax assets:

  Non-capital income tax loss carryforwards

  Capital loss carryforwards

  Deductions relating to long-term debt and other transactions denominated in foreign currencies

Investments

  Liability for stock-based compensation

  Ontario harmonization credit

  Other deductible differences

  Total future income tax assets

  Less valuation allowance

Future income tax liabilities:

  PP&E and inventory

  Goodwill and intangible assets

Investments

  Other taxable differences

  Total future income tax liabilities

Net future income tax liability

Less current portion – future tax assets

Future income tax liabilities

20 10

20 09

$ 

74 $ 

148

31

32

–

24

58

151

370

47

323

(428)

(359)

(5)

(48)

(840)

(517)

159

31

42

8

47

64

144

484

52

432

(246)

(325)

–

(38)

(609)

(177)

220

$ 

(676) $ 

(397)

In assessing future income tax assets, management considers whether it 
is more likely than not that some portion or all of the future income tax 
assets will be realized. The ultimate realization of future income tax 
assets  is  dependent  upon  the  generation  of  future  taxable  income 
during the years in which the temporary differences are deductible. 
Management considers the scheduled reversals of future income tax 
liabilities, the character of the future income tax assets and available 
tax planning strategies in making this assessment. 

To the extent that management believes that the future income tax 
assets  do  not  meet  the  more  likely  than  not  recognition  criterion,  a 
valuation allowance is recorded against the future income tax assets.

The valuation allowance at December 31, 2010 includes $39 million of 
foreign future income tax assets and $8 million relating to capital loss 
carryforwards. 

Income tax expense varies from the amounts that would be computed 
by  applying  the  statutory  income  tax  rate  to  income  before  income 
taxes for the following reasons:

Statutory income tax rate

Computed income tax expense

Increase (decrease) in income taxes resulting from:

  Change in valuation allowance 

  Effect of tax rate changes

  Stock-based compensation

  Other items

Income tax expense

20 10

20 09

30.5%

32.3%

$ 

652 $ 

640

(5)

(69)

35

(3)

(64)

(58)

–

(16)

$ 

610 $ 

502

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   95

 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

During 2010, the Company released $5 million of its valuation allowance 
that primarily relates to a decrease of foreign future income tax assets 
due to foreign exchange fluctuations. 

In March 2010, the federal budget introduced proposed changes that 
impact the tax deductibility of cash-settled stock options. The proposed 
legislative changes were enacted in December 2010. As a result, the 
Company recorded an income tax charge of $35 million to reduce future 
tax assets previously recognized with respect to its stock option-related 
liabilities.

income. Of this amount, $14 million relates to a decrease of future tax 
assets in foreign jurisdictions arising from foreign exchange fluctuations 
and the remaining $50 million relates to unrealized gains on investments 
and financial instruments.

As at December 31, 2010, the Company had approximately $188 million 
of Canadian income tax losses available to reduce future years’ income. 
Substantially  all  Canadian  losses  expire  after  2025.  In  addition,  the 
Company had approximately $62 million of income tax losses in foreign 
subsidiaries expiring between 2023 and 2029.

During  2009,  the  Company  released  $64  million  of  its  valuation 
allowance as an income tax recovery in the consolidated statements of 

At December 31, 2010, the Company had approximately $238 million of 
available capital losses to offset future capital gains.

8.  NET INCOME PER ShARE:

The following table sets forth the calculation of basic and diluted net 
income per share:

Numerator:

  Net income for the year, basic and diluted

Denominator (in millions): 
  Weighted average number of shares outstanding – basic and diluted

Basic and diluted net income per share

9.  OThER CURRENT ASSETS:

Inventories

Prepaid expenses

Acquired program rights

Rogers Retail rental inventory

Other

2010

20 09

$ 

1,528 $ 

1,478

576

621

$ 

2.65 $ 

2.38

2010

20 09

$ 

185 $ 

114

49

14

3

129

110

61

27

11

$ 

365 $ 

338

Amortization expense for Rogers Retail rental inventory is charged to 
cost of sales and amounted to $54 million in 2010 (2009 – $43 million). 
The  costs  of  acquired  program  rights  are  amortized  to  operating, 
general and administrative expenses over the expected performances 

of the related programs and amounted to $167 million in 2010 (2009 –  
$131 million). Cost of sales includes $1,466 million (2009 – $1,337 million) 
of inventory costs.

96   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

10. PROPERTY, PLANT AND EqUIPMENT:

Details of PP&E are as follows: 

Land and buildings

Towers, head-ends and transmitters

Distribution cable and subscriber drops

Network equipment

Wireless network radio base station equipment

Computer equipment and software

Customer equipment

Leasehold improvements

Equipment and vehicles

2010

20 09

Accumulated 
depreciation

Cost

Net book 
value

Accumulated 
depreciation

Cost

Net book 
value

$ 

821 $ 

196 $ 

625 $ 

828 $ 

181 $ 

1,583

5,206

6,082

1,408

3,292

1,469

384

974

996

3,315

3,276

774

2,232

1,086

224

627

587

1,891

2,806

634

1,060

383

160

347

1,361

5,058

5,530

1,219

2,853

1,358

369

891

833

3,055

2,847

654

1,974

949

212

565

647

528

2,003

2,683

565

879

409

157

326

$ 

21,219 $ 

12,726 $ 

8,493 $ 

19,467 $ 

11,270 $ 

8,197

Depreciation  expense  for  2010  amounted  to  $1,560  million  (2009  – 
$1,543 million).

PP&E  not  yet  in  ser vice  and,  therefore,  not  depreciated  at 
December 31, 2010 amounted to $1,610 million (2009 – $1,013 million).

11. GOODWILL AND INTANGIBLE ASSETS: 

IMPAIRMENT:

(A) 
(i)  Goodwill:

The  Company  tested  goodwill  for  impairment  during  2010  and 
2009 and no impairment of goodwill was recorded. 

In assessing whether or not there is an impairment, the Company 
uses a combination of approaches to determine the fair value of a 
reporting  unit,  including  both  the  discounted  cash  flows  and 
market approaches. If there is an indication of impairment, the 
Company  uses  a  discounted  cash  flow  model  in  estimating  the 
amount of impairment. Under the discounted cash flows approach, 
the Company estimates the discounted future cash flows for three 
to seven years, depending on the reporting unit, and a terminal 
value. The future cash flows are based on the Company’s estimates 
and include consideration for expected future operating results, 
economic  conditions  and  a  general  outlook  for  the  industry  in 
which the reporting unit operates. The discount rates used by the 
Company consider debt to equity ratios and certain risk premiums. 
The terminal value is the value attributed to the reporting unit’s 
operations beyond the projected time period of three to seven 
years  using  a  perpetuity  rate  based  on  expected  economic 
conditions  and  a  general  outlook  for  the  industry.  Under  the 
market  approach,  the  Company  estimates  the  fair  value  of  the 
reporting unit by multiplying normalized earnings before interest, 
income  taxes  and  depreciation  and  amortization  by  multiples 
based on market inputs. 

The Company has made certain assumptions for the discount and 
terminal growth rates to reflect variations in expected future cash 
flows.  These  assumptions  may  differ  or  change  depending  on 
economic conditions or other events. Therefore, it is possible that 
future  changes  in  assumptions  may  negatively  impact  future 
valuations of reporting units and goodwill which could result in 
goodwill impairment losses.

(ii) 

Intangible assets:
In  the  fourth  quarter  of  2010,  the  Company  recorded  an 
impairment charge of $6 million relating to the broadcast licence 
of  a  radio  station  in  the  Media  segment.  Using  the  Greenfield 
income approach, the Company determined the fair value of the 
broadcast licence to be lower than its carrying value. 

In  the  fourth  quarter  of  2009,  the  Company  recorded  an 
impairment charge of $4 million relating to the broadcast licence 
of  a  radio  station  in  the  Media  segment.  Using  the  Greenfield 
income approach, the Company determined the fair value of the 
broadcast licence to be lower than its carrying value. 

Also  in  the  fourth  quarter  of  2009,  the  Company  recorded  an 
impairment  charge  of  $1  million  related  to  a  conventional 
television  broadcast  licence  in  the  Media  segment  using  the 
Greenfield income approach and replacement cost. The Company 
determined the fair value of the broadcast licence to be lower than 
its carrying value.

The Company has made certain assumptions within the Greenfield 
income  approach  which  may  differ  or  change  depending  on 
economic conditions or other events. Therefore, it is possible that 
future  changes  in  assumptions  may  negatively  impact  future 
valuations  of  intangible  assets  which  could  result  in  further 
impairment losses.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   97

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(B)  GOODWILL:
A summary of the changes to goodwill is as follows:

Opening balance

Acquisition of Blink (note 4(a)(i))

Acquisition of Cityfone (note 4(a)(ii))

Acquisition of Kincardine (note 4(a)(iii))

Acquisition of BV! Media (note 4(a)(iv))

Acquisition of K-Rock and KIx Country (note 4(c)(i)) 

Adjustments to Outdoor Life Network purchase price allocation (note 4(c)(ii))

2010

20 09

$ 

3,018 $ 

3,024

66

6

10

15

–

–

–

–

–

–

6

(12)

$ 

3,115 $ 

3,018

INTANGIBLE ASSETS:

(C) 
Details of intangible assets are as follows: 

Indefinite life:

  Spectrum licences

  Broadcast licences

Definite life:

  Brand names

  Customer relationships

  Roaming agreements

  Marketing agreement

Cost  
prior to 
impairment 
losses

Accumulated 
amortization

Impairment 
losses  

(note 11 (a)
(ii))

2010

Net book 
value

Cost  
prior to 
impairment 
losses

Accumulated 
amortization

Impairment 
losses  

(note 11 (a)
(ii))

20 09

Net book 
value

$ 

2,016 $ 

110

420

1,073

523

52

– $ 

–

205

1,007

269

38

– $ 

2,016 $ 

1,969 $ 

6

–

–

–

–

104

215

66

254

14

115

420

1,001

523

52

– $ 

–

188

992

225

27

– $ 

1,969

5

–

–

–

–

110

232

9

298

25

$ 

4,194 $ 

1,519 $ 

6 $ 

2,669 $ 

4,080 $ 

1,432 $ 

5 $ 

2,643

Amortization  of  brand  names,  customer  relationships,  roaming 
agreements and marketing agreements amounted to $87 million for 
the year ended December 31, 2010 (2009 – $181 million). 

During  2010,  spectrum  licences,  which  are  recorded  in  the  Wireless 
segment, increased by $47 million from the proportionate share of the 
spectrum acquisitions made by Inukshuk (note 5).

During  2010,  broadcast  licences  decreased  by  $6  million  to  reflect 
impairment of the carrying amount of the broadcast licence of a radio 
station (note 11(a)(ii)). 

During 2010, customer relationships increased by $72 million as a result 
of acquisitions across all divisions.

During  2009,  spectrum  licences,  which  are  recorded  in  the  Wireless 
segment, increased by $40 million from the proportionate share of the 
spectrum acquisitions made by Inukshuk (note 5).

During 2009, broadcast licences increased by $26 million as a result of 
acquisitions  and  adjustments  to  previously  recorded  purchase  price 
allocations, and decreased by $5 million to reflect impairment of the 
carrying  amount  of  a  radio  broadcast  licence  and  a  conventional 
television  broadcast  licence  (note  11(a)(ii)).  On  July  29,  2009,  the 
Company acquired the radio licence for CFDR-AM Halifax from Newcap 
Inc. for cash consideration of $5 million and its CIGM-AM Sudbury radio 
licence, valued at $2 million. 

During 2009, brand names decreased by $3 million to reflect the full 
amortization and removal of a trademark.

During 2009, customer relationships increased by $2 million as a result 
of Media acquisitions.

98   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

12. INVESTMENTS:

Number

20 10

20 09

Description

Carrying  
value

Carrying  
value

Publicly traded companies, at quoted market value:

  Cogeco Cable Inc.

  Cogeco Inc.

  Other publicly traded companies

Private companies, at cost

Investments accounted for by the equity method

10,687,925 (2009 – 9,795,675)

Subordinate Voting common shares $ 

438 $ 

5,969,390 (2009 – 5,023,300)

Subordinate Voting common shares

224

13

675

27

19

$ 

721 $ 

343

144

9

496

18

33

547

In 2010, the Company acquired 892,250 Subordinate Voting common 
shares of Cogeco Cable Inc. for aggregate consideration of $39 million 
and  946,090  Subordinate  Voting  common  shares  of  Cogeco  Inc.  for 
aggregate consideration of $36 million. In 2009, the Company acquired 

3,200,000 Subordinate Voting common shares of Cogeco Cable Inc. for 
aggregate  consideration  of  $117  million  and  1,623,500  Subordinate 
Voting common shares of Cogeco Inc. for aggregate consideration of 
$46 million.

13. OThER LONG-TERM ASSETS:

Deferred pension asset (note 17)

Long-term receivables

Acquired program rights 

Indefeasible right of use agreements

Deferred installation costs

Cash surrender value of life insurance

Deferred compensation

Other

Amortization  of  certain  long-term  assets  for  2010  amounted  to  
$2  million  (2009  –  $6  million).  Accumulated  amortization,  as  at 
December 31, 2010, amounted to $8 million (2009 – $6 million). During 
2009,  the  Company  recorded  an  impairment  charge  of  $13  million 
related  to  CRTC  commitments  as  the  carrying  value  of  the  OMNI  
asset  group  was  determined  to  be  in  excess  of  fair  value  during 
impairment testing. 

20 10

20 09

$ 

163 $ 

134

47

28

27

14

13

10

19

23

39

29

16

11

12

16

$ 

321 $ 

280

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   99

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

14. LONG-TERM DEBT:

Bank credit facility

Senior Notes*

Senior Notes*

Senior Notes**

Senior Notes**

Senior Notes*

Senior Notes**

Senior Notes*

Senior Notes**

Senior Notes*

Senior Notes**

Senior Notes

Senior Notes

Senior Notes

Senior Notes

Senior Debentures**

Senior Notes

Senior Notes

Senior Notes

Fair value increment (decrement) arising from purchase accounting

Capital leases and other

Less current portion

Due  
date

Principal 
amount

Interest  

rate

2010

20 09

Floating $ 

– $ 

2011 $U.S.  490

2011

2011

460

175

2012 U.S.  350

2012 U.S.  470

2013 U.S.  350

9.625%

7.625%

7.25%

7.875%

7.25%

6.25%

2014 U.S.  750

6.375%

2014 U.S.  350

2015 U.S.  550

2015 U.S.  280

2016

1,000

2018 U.S. 1,400

2019

2020

500

900

2032 U.S.  200

2038 U.S.  350

2039

2040

500

800

5.50%

7.50%

6.75%

5.80%

6.80%

5.38%

4.70%

8.75%

7.50%

6.68%

6.11%

Various

–

–

–

348

468

348

746

348

547

279

–

515

460

175

368

494

368

788

368

578

294

1,000

1,392

1,000

1,471

500

900

199

348

500

800

(5)

–

500

–

210

368

500

–

6

1

8,718

8,464

–

1

$ 

8,718 $ 

8,463

(*)Denotes senior notes originally issued by Rogers Wireless Inc. which are now unsecured obligations of RCI and for which Rogers Communications Partnership (“RCP”) is an unsecured co-obligor (note 14(e)). 
(**)Denotes senior notes and debentures originally issued by Rogers Cable Inc. which are now unsecured obligations of RCI and for which RCP is an unsecured guarantor (note 14(e)). 

(A)  BANk CREDIT FACILIT Y:
The bank credit facility provides the Company with up to $2.4 billion 
from a consortium of Canadian financial institutions. The bank credit 
facility  is  available  on  a  fully  revolving  basis  until  maturity  on 
July 2, 2013, and there are no scheduled reductions prior to maturity. 
The interest rate charged on the bank credit facility ranges from nil to 
0.5% per annum over the bank prime rate or base rate or 0.475% to 
1.75%  over  the  bankers’  acceptance  rate  or  the  London  Inter-Bank 
Offered Rate (“LIBOR”). The Company’s bank credit facility is unsecured 
and  ranks  pari  passu  with  the  Company’s  senior  public  debt  and 
Derivatives. The bank credit facility requires that the Company satisfy 
certain  financial  covenants,  including  the  maintenance  of  certain 
financial ratios.

(B)  SENIOR NOTES AND SENIOR DEBENTURES:
Interest  is  paid  semi-annually  on  all  of  the  Company’s  notes  
and debentures.

Each  of  the  Company’s  Senior  Notes  and  Senior  Debentures  are 
redeemable, in whole or in part, at the Company’s option, at any time, 
subject to a certain prepayment premium. 

ISSUANCE OF SENIOR NOTES:

(C) 
On August 25, 2010, the Company issued $800 million of 6.11% Senior 
Notes which mature on August 25, 2040. The notes are redeemable, in 
whole or in part, at the Company’s option, at any time, subject to a 
certain prepayment premium. The net proceeds from the offering were 
approximately  $794  million  after  deduction  of  the  original  issue 
discount and debt issuance costs. 

On  September  29,  2010,  the  Company  issued  $900  million  of  4.70% 
Senior  Notes  which  mature  on  September  29,  2020.  The  notes  are 
redeemable, in whole or in part, at the Company’s option, at any time, 
subject to a certain prepayment premium. The net proceeds from the 
offering  were  approximately  $895  million  after  deduction  of  the 
original issue discount and debt issuance costs.

Debt issuance costs of $10 million related to these debt issuances were 
incurred and expensed in the year ended December 31, 2010.

On November 4, 2009, the Company issued $500 million of 5.38% Senior 
Notes which mature on November 4, 2019 and $500 million of 6.68% 
Senior  Notes  which  mature  on  November  4,  2039.  The  notes  are 
redeemable, in whole or in part, at the Company’s option at any time, 
subject to a certain prepayment premium. The net proceeds from the 
offering  were  approximately  $993  million  after  deduction  of  the 
original issue discount and debt issuance costs.

On May 26, 2009, the Company issued $1.0 billion of 5.80% Senior Notes 
which mature on May 26, 2016. The notes are redeemable, in whole or 
in  part,  at  the  Company’s  option,  at  any  time,  subject  to  a  certain 
prepayment  premium.  The  net  proceeds  from  the  offering  were 
approximately  $993  million  after  deduction  of  the  original  issue 
discount and debt issuance costs.

Debt issuance costs of $11 million related to these debt issuances were 
incurred and expensed in the year ended December 31, 2009.

100   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(D)  REDEMP TION OF SENIOR NOTES:
On August 27, 2010, the Company redeemed the entire outstanding 
principal amount of its U.S.$490 million ($516 million) 9.625% Senior 
Notes due 2011 at the prescribed redemption price of 105.999% of the 
principal amount effective on that date. The Company incurred a loss 
on  the  repayment  of  the  Senior  Notes  aggregating  $39  million, 
including aggregate redemption premiums of $31 million, a net loss on 
the  termination  of  the  associated  swaps  of  $16  million,  offset  by  a 
write-down of a previously recorded fair value increment of $8 million. 
Concurrently with this redemption, on August 27, 2010, the Company 
terminated  the  associated  Derivatives  aggregating  U.S.$500  million 
notional  principal  amount,  including  the  U.S.$10  million  notional 
principal  amount  which  were  not  accounted  for  as  hedges.  The 
Company  made  a  net  payment  of  approximately  $269  million  to 
terminate these Derivatives.

On August 31, 2010, the Company redeemed the entire outstanding 
principal amount of its $460 million 7.625% Senior Notes due 2011 at 
the prescribed redemption price of 107.696% of the principal amount 
effective on that date. The Company incurred a loss on repayment of 
the Senior Notes of $35 million.

On August 31, 2010, the Company redeemed the entire outstanding 
principal amount of its $175 million 7.25% Senior Notes due 2011 at the 
prescribed  redemption  price  of  107.219%  of  the  principal  amount 
effective on that date. The Company incurred a loss on repayment of 
the Senior Notes of $13 million.

The total loss on repayment of the Senior Notes was $87 million for the 
year ended December 31, 2010.

As a result of these redemptions, the Company paid an aggregate of 
approximately $1,230 million, including approximately $1,151 million 
aggregate principal amount and $79 million for the premiums payable 
in connection with the redemptions. 

On December 15, 2009, the Company redeemed the entire outstanding 
principal  amount  of  its  U.S.$400  million  ($424  million)  8.00%  Senior 
Subordinated  Notes  due  2012 at the prescribed redemption price  of 
102%  of  the  principal  amount  effective  on  that  date.  The  Company 
incurred  a  net  loss  on  repayment  of  the  Senior  Subordinated  Notes 
aggregating $7 million, including aggregate redemption premiums of 
$8 million offset by a write-down of a previously recorded fair value 
increment of $1 million. 

(E)  UNSECURED OBLIGATIONS:
Prior to the Company’s reorganization completed on July 1, 2010, RCl’s 
public  debt  originally  issued  by  Rogers  Cable  Inc.  had  Rogers  Cable 
Communications  Inc.  (“RCCI”),  a  wholly-owned  subsidiary,  as  a 
co-obligor, and Rogers Wireless Partnership (“RWP”), a wholly-owned 
subsidiary, as an unsecured guarantor, while RCl’s public debt originally 
issued by Rogers Wireless Inc. had RWP as a co-obligor and RCCI as an 

unsecured guarantor. Similarly, RCCI and RWP had provided unsecured 
guarantees for the public debt issued directly by RCI, the bank credit 
facility and the Derivatives. Accordingly, RCI’s bank credit facility, senior 
public debt and Derivatives ranked pari passu on an unsecured basis. 
Prior to its redemption in December 2009, RCI’s U.S.$400 million 8.00% 
Senior Subordinated Notes were subordinated to its senior debt.

July 1, 2010 corporate reorganization:

On June 30, 2010, RWP changed its name to Rogers Communications 
Partnership  (“RCP”).  On  July  1,  2010,  the  Company  completed  a 
reorganization which included the amalgamation of RCI and RCCI and 
another of RCI’s wholly-owned subsidiaries forming one amalgamated 
company under the name Rogers Communications Inc. Following this 
amalgamation, certain of the operating assets and operating liabilities 
of the amalgamated company together with all of its employees were 
transferred  to  RCP,  subject  to  certain  exceptions.  The  amalgamated 
company did not transfer its interests or obligations in or under: equity 
interests in any subsidiaries; long-term debt; derivative instruments; 
real estate assets; and intercompany notes.

As  a  result  of  this  reorganization,  effective  July  1,  2010,  RCP  holds 
substantially  all  of  the  Company’s  shared  services  and  Cable  and 
Wireless operations. Reporting will continue to reflect the Cable and 
Wireless services as separate operating segments.

In addition, RCCI ceased to be a separate legal entity on July 1, 2010 as a 
result of the amalgamation and effective July 1, 2010 RCCI is no longer a 
guarantor  or  obligor,  as  applicable,  for  the  Company’s  bank  credit 
facility, public debt and Derivatives. Following the amalgamation, RCI 
continues to be the obligor in respect of each of the Company’s bank 
credit facility, public debt and Derivatives, while RCP remains either a 
co-obligor  or  guarantor,  as  applicable,  for  the  public  debt  and  a 
guarantor for the bank credit facility and Derivatives. RCl’s and RCP’s 
respective obligations under the bank credit facility, the public debt 
and the Derivatives continue to rank pari passu on an unsecured basis.

(F) 

 FAIR VALUE INCREMENT (DECREMENT ) ARISING FROM 
PURChASE ACCOUNTING:

The fair value increment (decrement) on long-term debt is a purchase 
accounting adjustment required by GAAP as a result of the acquisition 
of  the  minority  interest  of  Wireless  during  2004.  Under  GAAP,  the 
purchase method of accounting requires that the assets and liabilities of 
an acquired enterprise be revalued to fair value when allocating the 
purchase price of the acquisition. The fair value increment (decrement) 
is amortized over the remaining term of the related debt and recorded 
as  part  of  interest  expense.  The  fair  value  increment  (decrement), 
applied to the specific debt instruments to which it relates, results in 
the following carrying values at December 31, 2010 and 2009 of the 
debt in the Company’s consolidated accounts:

Senior Notes, due 2011

Senior Notes, due 2011

Senior Notes, due 2012

Senior Notes, due 2014

Senior Notes, due 2015

Total

201 0

20 09

9.625% $ 

– $ 

7.625%

7.250%

6.375%

7.500%

–

469

738

549

533

460

495

774

579

$ 

1,756 $ 

2,841

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   101

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In  August  2010,  the  Company  redeemed  the  entire  outstanding 
principal amount of its U.S.$490 million ($516 million) 9.625% Senior 
Notes  due  2011  and  $460  million  7.625%  Senior  Notes  due  2011, 
resulting  in  a  write-down  of  the  previously  recorded  fair  value 
increment of $8 million. 

(G)  WEIGhTED AVER AGE INTEREST R ATE:
The Company’s effective weighted average interest rate on all long-
term  debt,  as  at  December  31,  2010,  including  the  effect  of  the 
Derivatives, was 6.68% per annum (2009 – 7.27% per annum).

(h)  PRINCIPAL REPAYMENTS:
As at December 31, 2010, principal repayments due within each of the 
next five years and thereafter on all long-term debt are as follows:

2011

2012

2013

2014

2015

Thereafter

$ 

$ 

–

816

348

1,094

826

5,639

8,723

Coincident with the maturity of the Company’s U.S. dollar denominated 
long-term  debt,  certain  of  the  Company’s  Derivatives  also  mature  
(note 15(d)(iii)).

FOREIGN ExChANGE:

(I) 
Foreign exchange gains related to the translation of long-term debt 
recorded in the consolidated statements of income totalled $20 million 
(2009 – gain of $126 million).

(j)  TERMS AND CONDITIONS:
The  provisions  of  the  Company’s  $2.4  billion  bank  credit  facility 
described  above  impose  certain  restrictions  on  the  operations  and 
activities  of  the  Company,  the  most  significant  of  which  are  debt 
maintenance tests. 

In  addition,  certain  of  the  Company’s  Senior  Notes  and  Debentures 
described above contain debt incurrence tests as well as restrictions 
upon additional investments, sales of assets and payment of dividends, 
all of which are suspended in the event the public debt securities are 
assigned investment grade ratings by at least two of three specified 
credit rating agencies. As at December 31, 2010, all of these public debt 
securities  were  assigned  an  investment  grade  rating  by  each  of  the 
three specified credit rating agencies and, accordingly, these restrictions 
have been suspended for so long as such investment grade ratings are 
maintained. The Company’s other Senior Notes do not contain any such 
restrictions, regardless of the credit ratings for such securities.

In  addition  to  the  foregoing,  the  repayment  dates  of  certain  debt 
agreements may be accelerated if there is a change in control of the 
Company. 

At  D e ce m b e r  31,  2010  an d  20 0 9,  th e  C o m p any  wa s 
in  
compliance  with  all  of  the  terms  and  conditions  of  its  long-term  
debt agreements.

15.  FINANCIAL RISk MANAGEMENT AND FINANCIAL INSTRUMENTS: 

(A)  OVERVIEW:
The Company is exposed to credit risk, liquidity risk and market risk. The 
Company’s primary risk management objective is to protect its income 
and cash flows and, ultimately, shareholder value. Risk management 
strategies, as discussed below, are designed and implemented to ensure 
the Company’s risks and the related exposures are consistent with its 
business objectives and risk tolerance.

(B)  CREDIT RISk:
Credit  risk  represents  the  financial  loss  that  the  Company  would 
experience  if  a  counterparty  to  a  financial  instrument,  in  which  the 
Company has an amount owing from the counterparty, failed to meet 
its  obligations  in  accordance  with  the  terms  and  conditions  of  its 
contracts with the Company. 

The  Company’s  credit  risk  is  primarily  attributable  to  its  accounts 
receivable. The amounts disclosed in the consolidated balance sheets 
are  net  of  allowances  for  doubtful  accounts,  estimated  by  the 
Company’s  management  based  on  prior  experience  and  their 
assessment  of  the  current  economic  environment.  The  Company 
establishes  an  allowance  for  doubtful  accounts  that  represents  its 
estimate of incurred losses in respect of accounts receivable. The main 
components of this allowance are a specific loss component that relates 
to  individually  significant  exposures  and  an  overall  loss  component 
established  based  on  historical  trends.  At  December  31,  2010,  the 
Company  had  accounts  receivable  of  $1,480  million  (2009  –  $1,310 
million), net of an allowance for doubtful accounts of $138 million (2009 
– $157 million). At December 31, 2010, $715 million (2009 – $563 million) 
of  accounts  receivable  is  considered  past  due,  which  is  defined  as 
amounts outstanding beyond normal credit terms and conditions for 
the respective customers. The Company believes that its allowance for 
doubtful accounts is sufficient to reflect the related credit risk.

The Company believes that the concentration of credit risk of accounts 
receivable is limited due to its broad customer base, dispersed across 
varying industries and geographic locations throughout Canada.

The Company has established various internal controls, such as credit 
checks, deposits on account and billing in advance, designed to mitigate 
credit  risk  and  has  also  established  procedures  to  suspend  the 
availability  of  services  when  customers  have  fully  utilized  approved 
credit  limits  or  have  violated  established  payment  terms.  While  the 
Company’s  credit  controls  and  processes  have  been  effective  in 
mitigating credit risk, these controls cannot eliminate credit risk and 
there  can  be  no  assurance  that  these  controls  will  continue  to  be 
effective  or  that  the  Company’s  current  credit  loss  experience  
will continue.

Credit  risk  related  to  Derivatives  arises  from  the  possibility  that  the 
counterparties  to  the  agreements  may  default  on  their  respective 
obligations under the agreements in instances where these agreements 
have positive fair value for the Company. The Company assesses the 
creditworthiness of the counterparties in order to minimize the risk of 
counterparty default under the agreements. All of the portfolio is held 
by  financial  institutions  with  a  Standard  &  Poor’s  rating  (or  the 
equivalent)  ranging  from  A  to  AA–.  The  Company  does  not  require 
collateral or other security to support the credit risk associated with 
Derivatives due to the Company’s assessment of the creditworthiness of 
the counterparties. The obligations under U.S.$5.1 billion aggregate 
notional amount of the Derivatives are unsecured and generally rank 
equally with the Company’s senior indebtedness. The credit risk of the 
Company  and  the  counterparties,  as  applicable,  is  taken  into 
consideration  in  determining  the  fair  value  of  the  Derivatives  for 
accounting purposes (note 15(d)).

102   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(C)  LIqUIDIT Y RISk:
Liquidity risk is the risk that the Company will not be able to meet its 
financial obligations as they fall due. The Company manages liquidity 
risk  through  the  management  of  its  capital  structure  and  financial 
leverage,  as  outlined  in  note  21.  It  also  manages  liquidity  risk  by 
continuously monitoring actual and projected cash flows to ensure that 
it will have sufficient liquidity to meet its liabilities when due, under 
both normal and stressed conditions, without incurring unacceptable 

losses or risking damage to the Company’s reputation. At December 31, 
2010, the undrawn portion of the Company’s bank credit facility was 
approximately  $2.4  billion  (2009  –  $2.4  billion),  excluding  letters  of 
credit of $94 million (2009 – $47 million).

The  following  are  the  contractual  maturities,  excluding  interest 
payments,  reflecting  undiscounted  disbursements  of  the  Company’s 
financial liabilities at December 31, 2010: 

(In millions of dollars)

Bank advances

Accounts payable and accrued liabilities

Income tax payable

Long-term debt

Other long-term liabilities

Derivatives:

  Cash outflow (Canadian dollar)

  Cash inflow (Canadian dollar equivalent of U.S. dollar)*

  Net carrying amounts of Derivatives

Carrying 
amount

Contractual 
cash flows 

Less than  
1 year

1 to 3 
 years

4 to 5 
 years

More than  

5 years

$ 

40

$ 

40

$ 

40

$ 

2,256

376

8,718

64

–
–

900

2,256

376

8,723

64

5,907
(5,023)*

2,256

376

–

–

–
–

–

–

–

1,164

33

$ 

–

–

–

1,920

19

$ 

–

–

–

5,639

12

1,570
(1,164)*

2,338
(1,920)*

1,999
(1,939)*

$  12,354

$  12,343

$ 

2,672

$  1,603

$ 

2,357

$ 

5,711

*Represents Canadian dollar equivalent amount of U.S. dollar inflows matched to an equal amount of U.S. dollar maturities in long-term debt.

In  addition  to  the  amounts  noted  above,  at  December  31,  2010,  net 
interest payments over the life of the long-term debt, including the 
impact of Derivatives, are:

Interest payments

Less than 1 
year

1 to 3  
years

4 to 5  
years

More than  

5 years

$ 

645 $ 

1,158 $ 

864 $ 

3,548

(D)  MARkET RISk:
Market risk is the risk that changes in market prices, such as fluctuations 
in the market prices of the Company’s publicly traded investments, the 
Company’s share price, foreign exchange rates and interest rates, will 
affect the Company’s income or the value of its financial instruments.

(i) 

Publicly traded investments:
The Company manages its risk related to fluctuations in the market 
prices of its publicly traded investments by regularly conducting 
financial reviews of publicly available information related to these 
investments to ensure that any risks are within established levels 
of risk tolerance. The Company does not routinely engage in risk 
management practices such as hedging, Derivatives or short selling 
with respect to its publicly traded investments.

At December 31, 2010, a $1 change in the market price per share of 
the Company’s publicly traded investments would have resulted in 
a  $14  million  change  in  the  Company’s  other  comprehensive 
income, net of income taxes of $2 million.

(ii)  Company ’s share price:

In addition, market risk arises from accounting for the Company’s 
stock-based  compensation.  All  of  the  Company’s  outstanding 
stock options, RSUs and DSUs, are classified as liabilities and are 
carried at their intrinsic value, as adjusted for vesting, measured as 

the difference between the current share price and the respective 
option,  RSU  and  DSU  exercise  price,  as  applicable.  The  intrinsic 
value of the liability is marked-to-market each period, and stock-
based  compensation  expense  is  impacted  by  the  change  in  the 
price of the Company’s Class B Non-Voting shares during the life of 
the option, RSU and DSU. At December 31, 2010, a $1 change in the 
market price of the Company’s Class B Non-Voting shares would 
have resulted in a change of $6 million in net income.

(iii)  Foreign exchange and interest rates:

The Company uses derivative financial instruments to manage risks 
from fluctuations in exchange rates and interest rates related to its 
U.S.  dollar  denominated  debt  instruments.  From  time-to-time, 
these  derivative  financial  instruments  include  cross-currency 
swaps,  interest  rate  exchange  agreements,  foreign  exchange 
forward contracts and foreign exchange option agreements. All 
such instruments are only used for risk management purposes.

The effect of estimating fair value using credit-adjusted interest rates 
on the Company’s Derivatives at December 31, 2010 is illustrated in the 
table below. As at December 31, 2010, the credit-adjusted net liability 
position of the Company’s Derivative portfolio was $900 million, which 
is  $17  million  less  than  the  unadjusted  risk-free  mark-to-market  net 
liability position. 

As at December 31, 2010

Mark-to-market value – risk-free analysis

Mark-to-market value – credit-adjusted estimate (carrying value)

Difference

Derivatives 
in an asset 
position (A)

Derivatives 
in a liability 
position (B)

Net liability 
position  
(A) + (B)

$ 

$ 

7 $ 

(924) $ 

7

(907)

(917)

(900)

– $ 

17 $ 

17

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   103

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

All of the $17 million related to Derivatives accounted for as hedges was 
recorded in other comprehensive income. 

On August 27, 2010, the Company redeemed all of the U.S.$490 million 
principal amount of its 9.625% Senior Notes due 2011 and, concurrently 
with this redemption, on August 27, 2010, the Company terminated the 
associated Derivatives aggregating U.S.$500 million notional principal 
amount, including the U.S.$10 million notional principal amount which 
were not accounted for as hedges. The Company made a net payment 
of approximately $269 million to terminate these Derivatives.

As at December 31, 2009

Mark-to-market value – risk-free analysis

Mark-to-market value – credit-adjusted estimate (carrying value)

Difference

The effect of estimating fair value using credit-adjusted interest rates 
on the Company’s Derivatives at December 31, 2009 is illustrated in the 
table below. As at December 31, 2009, the credit-adjusted net liability 
position  of  the  Company’s  Derivative  portfolio  was  $1,002  million, 
which is $25 million less than the unadjusted risk-free mark-to-market 
net liability position. 

Derivatives 
in an asset 
position (A)

Derivatives 
in a liability 
position (B)

Net liability 
position  
(A) + (B)

$ 

$ 

94 $ 

(1,121) $ 

(1,027)

82

(1,084)

(1,002)

(12) $ 

37 $ 

25

Of the $25 million impact, ($1) million was recorded in the consolidated 
statements  of  income  related  to  Derivatives  not  accounted  for  as 
hedges and $26 million related to Derivatives accounted for as hedges 
was recorded in other comprehensive income. 

At December 31, 2010, 93.1% of the Company’s U.S. dollar-denominated 
long-term  debt  instruments  were  hedged  against  fluctuations  in 
foreign exchange rates for accounting purposes. At December 31, 2010, 
details of the Derivatives net liability position are as follows:

2010

Derivatives accounted for as cash flow hedges:

  As assets

  As liabilities

  Net mark-to-market liability

Derivatives not accounted for as hedges:

  As liabilities

  Net mark-to-market liability

Net mark-to-market liability

Less net current liability portion

Net long-term liability portion

U.S. $
notional

Exchange
rate

Cdn. $
notional

Unadjusted
mark-to-
market
value
on a
risk free
basis

Estimated
fair value,
being
carrying
amount on
 a credit risk
 adjusted
basis

$ 

575

4,125

1.0250 $ 

589 $ 

7 $ 

1.2021

4,959

350

1.0258

359

(918)

(911)

(6)

(6)  

$ 

(917) $ 

7

(901)

(894)

(6)

(6)

(900)

(66)

$ 

(834)

In 2010, nil (2009 – $1 million increase) related to hedge ineffectiveness 
was recognized in net income.

The  long-term  portion  above  comprises  a  derivative  instruments 
liability of $840 million and a derivative instruments asset of $6 million 
as at December 31, 2010.

At December 31, 2010, all of the Company’s long-term debt was at fixed 
interest rates. 

US$350  million  of  the  Company’s  U.S.  dollar-denominated  long-term 
debt instruments are not hedged for accounting purposes and, therefore, 
a  one  cent  change  in  the  Canadian  dollar  relative  to  the  U.S.  dollar 
would have resulted in a $4 million change in the carrying value of long-
term debt at December 31, 2010. In addition, this would have resulted in 

a $3 million change in net income, net of income taxes of $1 million. 

A portion of the Company’s accounts receivable and accounts payable 
and accrued liabilities is denominated in U.S. dollars; however, due to 
their short-term nature, there is no significant market risk arising from 
fluctuations in foreign exchange rates.

All of the Company’s Derivatives are unsecured obligations of RCI. In 
addition,  RCP  has  provided  unsecured  guarantees  for  all  of  the 
Company’s Derivatives (notes 14(e) and 15(b)).

At December 31, 2009, 93.7% of the Company’s U.S. dollar-denominated 
long-term  debt  instruments  were  hedged  against  fluctuations  in 
foreign exchange rates for accounting purposes. At December 31, 2009, 
details of the Derivatives net liability position are as follows:

104   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

2009

Derivatives accounted for as cash flow hedges:

  As assets

  As liabilities

$ 

  Net mark-to-market liability

Derivatives not accounted for as hedges:

  As assets

  As liabilities

  Net mark-to-market asset

Net mark-to-market liability 

Less net current liability portion

Net long-term liability portion

(E)  FINANCIAL INSTRUMENTS:
(i)  Classification and fair values of financial instruments:

The Company has classified its financial instruments as follows:

U.S. $
notional

Exchange
rate

Cdn. $
notional

Unadjusted  

Estimated fair value,

mark-to market

value on a risk  

free basis

being carrying  
amount on a credit  
risk adjusted basis

1,975

3,215

350

10

1.0252 $ 

1.3337

2,025 $ 

4,288

1.0258

1.5370

359

15

84 $ 

(1,117)

(1,033)

10

(4)

6

$ 

(1,027) $ 

$ 

2010

Carrying 
amount

Fair 
value

Carrying 
amount

Cash and cash equivalents, held-for-trading, measured at fair value

Financial assets, available-for-sale, measured at fair value:

Investments

Loans and receivables, measured at amortized cost:

  Accounts receivable

$ 

– $ 

– $ 

383 $ 

383

675

675

496

496

1,480

1,480

1,310

1,310

$ 

2,155 $ 

2,155 $ 

2,189 $ 

2,189

Financial liabilities, measured at amortized cost:

  Bank advances

  Accounts payable and accrued liabilities 

Income tax payable 

  Long-term debt

  Other long-term liabilities

Financial liabilities (assets), held-for-trading:

  Derivatives not accounted for as hedges

  Derivatives accounted for as cash flow hedges, net

The  Company  did  not  have  any  non-derivative  held-to-maturity 
financial  assets  during  the  years  ended  December  31,  2010  
and 2009.

(ii)  Guarantees:

In the normal course of business, the Company has entered into 
agreements that contain features that meet the definition of a 
guarantee under GAAP. A description of the major types of such 
agreements is provided below:

2010

Carrying 
amount

Fair 
value

Carrying 
amount

$ 

40 $ 

40 $ 

– $ 

2,256

376

8,718

64

6

894

2,256

376

9,688

64

6

894

2,175

208

8,464

76

(5)

1,007 

1,007 

$ 

12,354 $ 

13,324 $ 

11,925 $ 

12,776

(a) 

 Business sale and business combination agreements:

 As  part  of  transactions  involving  business  dispositions, 
sales  of  assets  or  other  business  combinations,  the 
Company may be required to pay counterparties for costs 
and  losses  incurred  as  a  result  of  breaches  of 
representations  and  warranties,  intellectual  property 
right  infringement,  loss  or  damages  to  proper ty, 
environmental liabilities, changes in laws and regulations 
(including  tax  legislation),  litigation  against  the 
counterparties,  contingent  liabilities  of  a  disposed 
business  or  reassessments  of  previous  tax  filings  of  the 
corporation that carries on the business.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   105

73

(1,080)

(1,007)

9

(4)

5

(1,002)

(76)

(926)

20 09

Fair 
value

20 09

Fair 
value

–

2,175

208

9,315

76

(5)

 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(b)  Sales of services:

(iii)  Fair values:

 As  part  of  transactions  involving  sales  of  services,  the 
Company may be required to pay counterparties for costs 
and  losses  incurred  as  a  result  of  breaches  of 
representations  and  warranties,  changes  in  laws  and 
regulations (including tax legislation) or litigation against 
the counterparties.

(c)  Purchases and development of assets:

 A s  par t  of  transac tions  involving  purchases  and 
development of assets, the Company may be required to 
pay counterparties for costs and losses incurred as a result 
of  breaches  of  representations  and  warranties,  loss  or 
damages  to  property,  changes  in  laws  and  regulations 
(including  tax  legislation)  or  litigation  against  the 
counterparties.

(d) 

Indemnifications:
 The  Company  indemnifies  its  directors,  officers  and 
employees  against  claims  reasonably  incurred  and 
resulting  from  the  performance  of  their  services  to  the 
Company, and maintains liability insurance for its directors 
and officers, as well as those of its subsidiaries.

The Company is unable to make a reasonable estimate of the maximum 
potential  amount  it  would  be  required  to  pay  counterparties.  The 
amount also depends on the outcome of future events and conditions, 
which  cannot  be  predicted.  No  amount  has  been  accrued  in  the 
consolidated balance sheets relating to these types of indemnifications 
or guarantees at December 31, 2010 or 2009. Historically, the Company 
has not made any significant payments under these indemnifications  
or guarantees.

The  Company  has  determined  the  fair  values  of  its  financial 
instruments as follows:

(a) 

 The carrying amounts in the consolidated balance sheets 
of cash and cash equivalents, accounts receivable, bank 
advances,  accounts  payable  and  accrued  liabilities  and 
income  tax  payable  approximate  fair  values  because  of 
the short-term nature of these financial instruments.

(b) 

 The  fair  values  of  investments  that  are  publicly  traded  
are  determined  by  the  quoted  market  values  for  each  of  
the investments. 

(c) 

 The  fair  values  of  each  of  the  Company’s  public  debt 
instruments are based on the year-end trading values. 

(d) 

 The  fair  values  of  the  Company’s  Derivatives  and  other 
derivative instruments are based on estimated mark-to-
marke t  valu e  at  year- e n d  an d  cre dit- a dju s te d 
mark-to-market valuation models.

(e) 

 The fair values of the Company’s other long-term financial 
assets  and  financial  liabilities  are  not  significantly 
different from their carrying amounts.

Fair value estimates are made at a specific point in time, based on 
relevant market information and information about the financial 
instruments. These estimates are subjective in nature and involve 
uncertainties and matters of significant judgment and, therefore, 
cannot  be  determined  with  precision.  Changes  in  assumptions 
could significantly affect the estimates.

The table below presents the level in the fair value hierarchy into 
which the fair values of financial instruments that are carried at 
fair value on the consolidated balance sheets are categorized:

2010

2009

Level 1

Level 2

Level 1

Level 2

Valuation 
technique 
using 
observable 
market inputs

Quoted  
market  
price

Valuation 
technique 
using 
observable 
market inputs

Quoted  
market  
price

Financial assets: 

  Cash and cash equivalents

  Publicly traded investments

  Derivatives accounted for as cash flow hedges

  Derivatives not accounted for as hedges

  Total financial assets

Financial liabilities: 

  Bank advances

  Derivatives accounted for as cash flow hedges

  Derivatives not accounted for as hedges

  Total financial liabilities

There were no financial instruments categorized in Level 3 (valuation 
technique using non-observable market inputs) as at December 31, 2010 
and 2009. 

$ 

– $ 

675

–

–

675 $ 

40 $ 

–  

–

$ 

$ 

$ 

40 $ 

–

–

7

–

7

–

901

6

907

106   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

$ 

383 $ 

496

–

–

879 $ 

–

–

73

9

82

– $ 

–  

–

–

1,080

4

– $ 

1,084

$ 

$ 

$ 

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

16. OThER LONG-TERM LIABILITIES:

CRTC commitments

Supplemental executive retirement plan (note 17)

Restricted share units

Deferred compensation

Program rights liability

Deferred gain on contribution of spectrum licences,

  net of accumulated amortization of $14 million (2009 – $10 million) (note 5)

Liabilities related to stock options

Other

20 10

20 09

$ 

31 $ 

30

17

16

10

10

3

7

45

29

12

18

11

14

2

2

$ 

124 $ 

133

The  liability  for  CRTC  committed  expenditures  is  recorded  upon 
granting  of  the  licence.  The  liability  is  reduced  as  the  qualifying 
expenditures  are  made.  The  amount  of  these  liabilities,  included  in 

accounts payable and accrued liabilities and other long-term liabilities, 
is $45 million at December 31, 2010 (2009 – $62 million).

17. PENSIONS:

The  Company  maintains  both  contributory  and  non-contributory 
defined benefit pension plans that cover most of its employees. The 
plans provide pensions based on years of service, years of contributions 
and earnings. The Company does not provide any non-pension post-
retirement benefits.

Ac tuarial  estimates  are  based  on  projec tions  of  employees’ 
compensation levels at the time of retirement. Maximum retirement 
benefits are primarily based upon career average earnings, subject to 
certain  adjustments.  The  most  recent  actuarial  valuations  were 

completed as at January 1, 2010 for two of the plans and January 1, 
2009 for one of the other plans. The next actuarial valuation for funding 
purposes must be of a date no later than January 1, 2011 for certain of 
the plans and January 1, 2012 for one of the other plans. 

The estimated present value of accrued plan benefits and the estimated 
market value of the net assets available to provide for these benefits 
measured  at  September  30  for  the  year  ended  December  31  are  
as follows:

Plan assets, at fair value

Accrued benefit obligations

Deficiency of plan assets over accrued benefit obligations

Employer contributions after measurement date

Unrecognized transitional asset

Unamortized past service costs

Unamortized net actuarial loss

Deferred pension asset

20 10

20 09

$ 

614 $ 

766

(152)

14

–

6

295

$ 

163 $ 

518

526

(8)

14

(1)

9

120

134

Pension  fund  assets  consist  primarily  of  fixed  income  and  equity 
securities, valued at fair value. The following information is provided on 

pension  fund  assets  measured  at  September  30  for  the  year  ended 
December 31:

Plan assets, beginning of year

Actual return on plan assets

Contributions by employees

Contributions by employer

Benefits paid

Net transfer out on settlement (d)

Plan assets, end of year

20 10

20 09

$ 

518 $ 

48

21

61

(34)

–

556

25

21

120

(32)

(172)

$ 

614 $ 

518

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   107

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Accrued benefit obligations are outlined below measured at September 30 
for the year ended December 31:

Accrued benefit obligations, beginning of year

Service cost

Interest cost

Benefits paid

Contributions by employees

Actuarial loss

Obligation being settled (d)

Accrued benefit obligations, end of year

Net pension expense is outlined below:

Plan cost:

  Service cost

Interest cost 

  Actual return on plan assets

  Actuarial loss on benefit obligations

  Settlement of pension obligations (d)

  Costs

  Differences between costs arising during the year and costs recognized during the year in respect of:

  Return (loss) on plan assets

  Actuarial gain

  Plan amendments/prior service cost

  Amortization of transitional asset

Net pension expense

2010

20 09

$ 

526 $ 

22

39

(34)

21

192

–

622

21

43

(32)

21

23

(172)

$ 

766 $ 

526

2010

20 09

$ 

22 $ 

39

(48)

192

–

$ 

205 $ 

10

(186)

2

–

$ 

31 $ 

21

43

(25)

23

30

92

(17)

(18)

2

(8)

51

The Company also provides supplemental unfunded pension benefits to 
certain  executives.  The  accrued  benefit  obligation  relating  to  these 
supplemental  plans  amounted  to  approximately  $37  million  at 

December 31, 2010 (2009 – $31 million), and the related expense for 
2010 was $4 million (2009 – $3 million). The accrued pension liability at 
December 31, 2010 is $30 million (2009 – $29 million) (note 16). 

(A)  AC TUARIAL ASSUMP TIONS:

Weighted average discount rate used to determine accrued benefit obligations
Weighted average discount rate used to determine pension expense

Weighted average rate of compensation increase used to determine accrued benefit obligations

Weighted average rate of compensation increase used to determine pension expense

Weighted average expected long-term rate of return on plan assets

2010

20 09

5.60%
7.20%

3.00%

3.00%

7.00%

7.20%
6.75%

3.00%

3.00%

7.25%

Expected return on assets represents management’s best estimate of 
the long-term rate of return on plan assets applied to the fair value of 
the plan assets. The Company establishes its estimate of the expected 
rate of return on plan assets based on the fund’s target asset allocation 
and estimated rate of return for each asset class. Estimated rates of 
return  are  based  on  expected  returns  from  fixed  income  securities 

which take into account bond yields. An equity risk premium is then 
applied to estimate equity returns. Differences between expected and 
actual return are included in actuarial gains and losses. 

The estimated average remaining service periods for the plans range 
from 8 to 11 years (2009 – 8 to 11 years). 

108   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(B)  ALLOC ATION OF PL AN ASSETS:

Asset category

Equity securities
Debt securities

Other – cash

Percentage of plan assets at 
measurement date

2010

2009

58.2%
41.5%

0.3%

59.4%
39.9%

0.7%

100.0%

100.0%

Target  
asset allocation 
percentage

50% to 70%
35% to 45%

0% to 5%

Plan  assets  primarily  comprise  pooled  funds  that  invest  in  common 
stocks and bonds. The pooled Canadian equity fund has investments in 
the Company’s equity securities comprising approximately 1% of the 
pooled fund. This results in approximately $1 million (2009 – $1 million) 
of  the  plans’  assets  being  indirectly  invested  in  the  Company’s  
equity securities.

The Company makes contributions to the plans to secure the benefits of 
plan members and invests in permitted investments using the target 
ranges  established  by  the  Pension  Committee  of  the  Company.  The 
Pension Committee reviews actuarial assumptions on an annual basis.

(C)  AC TUAL CONTRIBUTIONS TO ThE PL ANS FOR ThE YEARS 
ENDED DECEMBER 31, 2010 AND 20 09 ARE AS FOLLOWS:

2010

2009

Employer

Employee

Total

$ 

61 $ 

120

21 $ 

21

82

141

Expected contributions by the Company in 2011 are estimated to be 
approximately $70 million. 

Employee contributions for 2011 are assumed to be at levels similar to 
2010 on the assumption staffing levels in the Company will remain the 
same on a year-over-year basis.

(D)  SET TLEMENT OF PENSION OBLIGATIONS:
During  2009,  the  Company  made  a  lump-sum  contribution  of  $61 
million  to  its  pension  plans,  following  which,  the  pension  plans 
purchased $172 million of annuities from insurance companies for all 

employees in the pension plans who had retired as of January 1, 2009. 
The  purchase  of  the  annuities  relieves  the  Company  of  the  primary 
responsibility for, and eliminates significant risk associated with, the 
accrued  benefit  obligation  for  the  retired  employees.  The  non-cash 
settlement loss arising from this settlement of pension obligations was 
$30 million.

The  Company  did  not  have  any  curtailment  gains  or  losses  in  2010  
and 2009.

(E)  ExPEC TED C ASh FLOWS:
Expected benefit payments for funded and unfunded plans for the next 
10 fiscal years are as follows:

2011

2012

2013

2014

2015

Next five years

$ 

$ 

26

27

29

30

32

144

195

339

Certain subsidiaries have defined contribution plans with total pension expense of $2 million in 2010 (2009 – $2 million). 

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   109

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

18. ShAREhOLDERS’ EqUITY:

(A)  C APITAL STOCk:
Preferred shares:
(i) 

  Rights and conditions:

There  are  400  million  authorized  Preferred  shares  without  par 
value, issuable in series, with rights and terms of each series to be 
fixed by the Board of Directors (the “Board”) prior to the issue of 
such  series.  The  Preferred  shares  have  no  rights  to  vote  at  any 
general  meeting  of  the  Company.  No  Preferred  shares  have  
been issued.

(ii)  Common shares:

  Rights and conditions:

There are 112,474,388 authorized Class A Voting shares without 
par value. Each Class A Voting share is entitled to 50 votes. The 
Class A Voting shares are convertible on a one-for-one basis into 
Class B Non-Voting shares.

There are 1.4 billion authorized Class B Non-Voting shares without 
par value. 

The Articles of Amalgamation of the Company under the Business 
Corporations  Act  (British  Columbia)  impose  restrictions  on  the 
transfer, voting and issue of the Class A Voting and Class B Non-
Voting  shares  in  order  to  ensure  that  the  Company  remains 
qualified to hold or obtain licences required to carry on certain of 
its business undertakings in Canada.

The Company is authorized to refuse to register transfers of any 
shares of the Company to any person who is not a Canadian in 
order to ensure that the Company remains qualified to hold the 
licences referred to above.

(B)  DIVIDENDS:
During 2009 and 2010, the Company declared and paid the following 
dividends  on  each  of  its  outstanding  Class  A  Voting  and  Class  B  
Non-Voting shares:

Date declared

February 17, 2009

April 29, 2009

August 20, 2009

October 27, 2009

February 16, 2010

April 29, 2010

August 18, 2010

October 26, 2010

Date paid

Dividend 
per share

April 1, 2009 $ 

July 2, 2009

October 1, 2009

January 2, 2010

$ 

April 1, 2010 $ 

July 2, 2010

October 1, 2010

January 4, 2011

$ 

0.29

0.29

0.29

0.29

1.16

0.32

0.32

0.32

0.32

1.28

In February 2010, the Board adopted a dividend policy which increased 
the annualized dividend rate from $1.16 to $1.28 per Class A Voting and 
Class B Non-Voting share effective immediately to be paid quarterly in 
amounts of $0.32 per share on each outstanding Class A Voting and 
Class B Non-Voting share. Consequently, the Class A Voting shares may 
receive a dividend at a quarterly rate of up to $0.32 per share only after 
the Class B Non-Voting shares have been paid a dividend at a quarterly 
rate  of  $0.32  per  share.  The  Class  A  Voting  and  Class  B  Non-Voting 
shares share equally in dividends after payment of a dividend of $0.32 
per share for each class. Such quarterly dividends are only payable as 
and when declared by the Board and there is no entitlement to any 
dividends prior thereto.

110   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

(C)  NORMAL COURSE ISSUER BID:
In February 2010, the Toronto Stock Exchange (“TSx”) accepted a notice 
filed by the Company of its intention to renew its prior normal course 
issuer  bid  (“NCIB”)  for  a  further  one-year  period.  The  TSx  notice 
provides  that  the  Company  may,  during  the  12-month  period 
commencing February 22, 2010 and ending February 21, 2011, purchase 
on the TSx up to the lesser of 43.6 million Class B Non-Voting shares, 
and that number of Class B Non-Voting shares that can be purchased 
under the NCIB for an aggregate purchase price of $1,500 million. The 
actual number of Class B Non-Voting shares purchased under the NCIB, 
and the timing of such purchases will be determined by the Company 
considering  market  conditions,  share  prices,  its  cash  position  and  
other factors.

In  2010,  the  Company  repurchased  for  cancellation  an  aggregate 
37,080,906 Class B Non-Voting shares for an aggregate purchase price 
of $1,312 million, resulting in a reduction to stated capital, contributed 
surplus  and  retained  earnings  of  $37  million,  $1,191  million  and  $84 
million,  respectively.  An  aggregate  22,600,906  of  these  shares  were 
repurchased for cancellation directly under the NCIB for an aggregate 
purchase  price  of  $830  million.  The  remaining  14,480,000  of  these 
shares  were  repurchased  for  cancellation  pursuant  to  private 
agreements between the Company and arm’s-length third party sellers 
for an aggregate purchase price of $482 million. These purchases were 
made under issuer bid exemption orders issued by the Ontario Securities 
Commission and are included in calculating the number of Class B Non-
Voting shares that the Company may purchase pursuant to the NCIB. 
The NCIB expired on February 21, 2011 (note 26(a)).

In February 2009, the Company filed an NCIB with the TSx authorizing 
the Company to purchase up to the lesser of 15 million Class B Non-
Voting shares and that number of Class B Non-Voting shares that can be 
purchased  under  the  NCIB  for  an  aggregate  purchase  price  of  $300 
million during the 12-month period commencing February 20, 2009 and 
ending February 19, 2010. This NCIB replaced a previously filed NCIB, 
which expired in January 2009.

In May 2009, the Company filed an amendment to its NCIB to provide 
that  the  Company  may,  during  the  12-month  period  commencing 
February 20, 2009 and ending February 19, 2010, purchase on the TSx 
the lesser of 48 million Class B shares, representing approximately 10% 
of  the  public  float,  and  that  number  of  Class  B  shares  that  can  be 
purchased  under  the  NCIB  for  an  aggregate  purchase  price  of  
$1,500 million. 

In  2009,  the  Company  repurchased  for  cancellation  an  aggregate 
43,776,200 Class B Non-Voting shares for an aggregate purchase price 
of $1,347 million, resulting in a reduction to stated capital, contributed 
surplus and retained earnings of $41 million, $1,256 million and $50 
million, respectively. An aggregate 1,051,000 of these shares, comprising 
$34  million  of  the  aggregate  purchase  price  was  purchased  and 
recorded in December 2009 but was settled in early January 2010. In 
addition, 33,496,200 of these shares were repurchased for cancellation 
directly  under  the  NCIB  for  an  aggregate  purchase  price  of  $1,062 
million. The remaining 10,280,000 of these shares were repurchased for 
cancellation  pursuant  to  private  agreements  between  the  Company 
and certain arm’s-length third party sellers for an aggregate purchase 
price  of  $285  million,  each  of  which  was  made  under  an  issuer  bid 
exemption order issued by the Ontario Securities Commission and was 
included in calculating the number of Class B Non-Voting shares that 
the Company was able to purchase pursuant to this NCIB.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(D)  ACCUMUL ATED OThER COMPREhENSIVE INCOME (LOSS):

Unrealized gain on available-for-sale investments

Unrealized loss on cash flow hedging instruments

Related income taxes

19. STOCk-BASED COMPENSATION:

A summary of stock-based compensation expense (recovery), which is 
included in operating, general and administrative expense, is as follows:

Stock-based compensation:

Stock options (a)

Restricted share units (b)

Deferred share units (c)

At December 31, 2010, the Company had a liability of $162 million (2009 
– $178 million), of which $142 million (2009 – $164 million) is a current 
liability related to stock-based compensation recorded at its intrinsic 
value, including stock options, RSUs and DSUs. During the year ended 
December 31, 2010, $58 million (2009 – $63 million) was paid to holders 
upon  exercise  of  RSUs  and  stock  options  using  the  cash  settlement 
feature.

(A)  STOCk OP TIONS:
(i) 

Stock option plans:
Options to purchase Class B Non-Voting shares of the Company on 
a one-for-one basis may be granted to employees, directors and 
officers of the Company and its affiliates by the Board or by the 
Company’s Management Compensation Committee. There are 30 
million options authorized under the 2000 Plan, 25 million options 
authorized under the 1996 Plan, and 9.5 million options authorized 
under the 1994 Plan. The term of each option is 7 to 10 years and 
the vesting period is generally four years but may be adjusted by 
the Management Compensation Committee on the date of grant. 
The exercise price for options is equal to the fair market value of 
the Class B Non-Voting shares determined as the five-day average 
before the grant date as quoted on the TSx. 

At December 31, 2010, a summary of the stock option plans is as follows:

Outstanding, beginning of year

Granted

Exercised

Forfeited

Outstanding, end of year

Exercisable, end of year

20 10

20 09

$ 

323 $ 

(122)

43

$ 

244 $ 

219

(256)

80

43

20 10

20 09

$ 

24 $ 

19

4

$ 

47 $ 

(38)

7

(2)

(33)

For  in-the-money  stock  options  measured  at  the  Company’s 
December  31  share  price  of  Class  B  Non-Voting  shares, 
unrecognized stock-based compensation expense related to stock 
option plans was $3 million (2009 – $5 million), and will be recorded 
in the consolidated statements of income over the next four years.

(ii)  Performance options:

During the year ended December 31, 2010, the Company granted 
759,200 (2009 – 1,156,200) performance-based options to certain 
key executives. These options are governed by the terms of the 
2000  Plan.  These  options  vest  on  a  straight-line  basis  over  four 
years provided that certain targeted stock prices are met on or 
after  the  anniversary  date.  At  December  31,  2010,  4,894,980 
performance options were outstanding.

All outstanding options, including the performance options, are 
classified  as  liabilities  and  are  carried  at  their  intrinsic  value  as 
adjusted for vesting.

2010

Weighted 
average 
exercise  
price

Number of 
options

20 09

Weighted 
average 
exercise  
price

Number of 
options

13,467,096 $ 

23.73 13,841,620 $ 

1,350,225

34.69

2,636,600

(2,528,585)

14.78

(2,604,787)

(447,056)

34.89

(406,337)

11,841,680 $ 

26.42 13,467,096 $ 

6,415,933 $ 

19.24

8,149,361 $ 

20.80

29.50

12.88

32.20

23.73

17.56

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   111

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At December 31, 2010, the range of exercise prices, the weighted average 
exercise price and the weighted average remaining contractual life are as 
follows:

Range of
exercise prices

$  4.83  –  $  9.99

$  10.00  –  $  11.99

$  12.00  –  $  18.99

$  19.00  –  $  24.99

$  25.00  –  $  29.99

$  30.00  –  $  37.99

$  38.00  –  $  46.94

Options outstanding

Options exercisable

Weighted 
average 
remaining 
contractual 
life (years)

2.23 $ 

2.61

1.75

2.15

5.19

6.02

3.72

Weighted 
average 
exercise  
price

7.53

10.44

13.78

22.62

29.42

34.12

Number 
exercisable

837,383 $ 

1,765,688

984,765

1,248,748

437,181

77,605

39.03

1,064,563

Number 
outstanding

837,383

1,765,688

984,765

1,248,748

2,011,666

1,574,527

3,418,903

11,841,680

3.68 $ 

26.42

6,415,933 $ 

Weighted 
average 
exercise  
price

7.53

10.44

13.78

22.62

29.42

32.11

38.99

19.24

(B)  RESTRIC TED ShARE UNITS:
(i)  RSU plan:

The  RSU  plan  enables  employees,  officers  and  directors  of  the 
Company  to  participate  in  the  growth  and  development  of  the 
Company.  Under  the  terms  of  the  plan,  RSUs  are  issued  to  the 
participant and the units issued vest over a period not to exceed 
three years from the grant date.

On  the  vesting  date,  the  Company  shall  redeem  all  of  the 
participants’  RSUs  in  cash  or  by  issuing  one  Class  B  Non-Voting 
share for each RSU. The Company has reserved 4,000,000 Class B 
Non-Voting shares for issuance under this plan. During the year 
ended  December  31,  2010,  the  Company  granted  631,655  RSUs 
(2009 – 431,185). 

(ii)  Performance RSUs:

During the year ended December 31, 2010, the Company granted 
187,508  (2009  –  nil)  performance-based  RSUs  to  certain  key 
executives. The number of units that vest and will be paid will be 
within  a  range  of  50%  to  150%  of  the  initial  number  granted 
based  upon  the  achievement  of  certain  annual  and  three  year 
non-market targets.

At  December  31,  2010,  1,616,370  (2009  –  1,060,223)  RSUs  and 
performance RSUs were outstanding. These RSUs vest at the end 
of  three  years  from  the  grant  date.  Stock-based  compensation 
expense for the year ended December 31, 2010, related to these 
RSUs, was $19 million (2009 – $7 million). 

For RSUs measured at the Company’s December 31 share price of 
Cla s s  B  N on -Voting  share s ,  unre co gnize d  s to ck- ba se d 
compensation expense as at December 31, 2010 related to these 
RSUs was $26 million (2009 – $17 million), and will be recorded in 
the consolidated statements of income over the next three years.

(C)  DEFERRED ShARE UNITS:

The DSU plan enables directors and certain key executives of the 
Company to elect to receive certain types of remuneration in DSUs, 
which  are  classified  as  a  liability  on  the  consolidated  balance 
sheets amounting to $23 million (2009 – $20 million). During the 
year  ended  December  31,  2010,  the  Company  granted  89,136 
deferred  share  units  (2009  –  110,516).  At  December  31,  2010, 
664,169  (2009  –  613,777)  DSUs  were  outstanding.  Stock-based 
compensation  expense  for  the  year  ended  December  31,  2010 
related to these DSUs was $4 million (2009 – $2 million recovery). 
There is no unrecognized compensation expense related to DSUs, 
since these awards vest immediately when granted.

(D)  EMPLOYEE ShARE ACCUMUL ATION PL AN:

The  employee  share  accumulation  plan  allows  employees  to 
voluntarily participate in a share purchase plan. Under the terms of 
the plan, employees of the Company can contribute a specified 
percentage of their regular earnings through payroll deductions. 
The  designated  administrator  of  the  plan  then  purchases,  on  a 
monthly basis, Class B Non-Voting shares of the Company on the 
open market on behalf of the employee. At the end of each month, 
the Company makes a contribution of 25% to 50% of the employee’s 
contribution  in  the  month,  which  is  recorded  as  compensation 
expense.  The  administrator  then  uses  this  amount  to  purchase 
additional shares of the Company on behalf of the employee, as 
outlined above.

Compensation  expense  related  to  the  employee  share 
accumulation plan amounted to $20 million (2009 – $17 million) for 
the year ended December 31, 2010.

112   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

20. CONSOLIDATED STATEMENTS OF CASh FLOWS AND SUPPLEMENTAL INFORMATION:

(A)  ChANGE IN NON-CASh OPERATING WORkING CAPITAL ITEMS:

Decrease (increase) in accounts receivable

Decrease (increase) in other assets

Decrease in accounts payable and accrued liabilities 

Increase in income taxes payable 

Increase (decrease) in unearned revenue

(B)  SUPPLEMENTAL CASh FLOW INFORMATION:

Income taxes paid

Interest paid

21. CAPITAL RISk MANAGEMENT:

The Company’s objectives in managing capital are to ensure sufficient 
liquidity  to  pursue  its  strategy  of  organic  growth  combined  with 
strategic acquisitions and to provide returns to its shareholders. The 
Company  defines  capital  that  it  manages  as  the  aggregate  of  its 
shareholders’  equity,  which  comprises  issued  capital,  contributed 
s u r p l u s ,  a c c u m u l a t e d  o t h e r  c o m p r e h e n s i v e 
i n c o m e  a n d  
retained earnings. 

The Company manages its capital structure and makes adjustments to it 
in light of general economic conditions, the risk characteristics of the 
underlying assets and the Company’s working capital requirements. In 
order to maintain or adjust its capital structure, the Company, upon 
approval from its Board, may issue or repay long-term debt, issue shares, 
repurchase  shares,  pay  dividends  or  undertake  other  activities  as 
deemed appropriate under the specific circumstances. The Board reviews 
and approves any material transactions out of the ordinary course of 
business, including proposals on acquisitions or other major investments 
or divestitures, as well as annual capital and operating budgets.

In February 2010, the TSx accepted a notice filed by the Company of its 
intention to renew its prior NCIB for a further one-year period. The TSx 
notice provides  that the Company may, during the 12-month period 
commencing February 22, 2010 and ending February 21, 2011, purchase 
on the TSx the lesser of 43.6 million Class B Non-Voting shares and that 
number of Class B Non-Voting shares that can be purchased under the 
NCIB for an aggregate purchase price of $1,500 million. 

In  2010,  the  Company  repurchased  an  aggregate  37,080,906  Class  B 
Non-Voting  shares,  of  which  22,600,906  were  repurchased  directly 
under the NCIB and the remaining 14,480,000 were made under issuer 
bid exemption orders issued by the Ontario Securities Commission and 
are included in calculating the number of Class B Non-Voting shares 
that the Company may purchase pursuant to the NCIB (note 18(c)). The 
NCIB expired on February 21, 2011 (note 26(a)).

201 0

20 09

$ 

(163) $ 

(90)

(83)

168

(12)

$ 

(180) $ 

93

76

(155)

205

45

264

201 0

20 09

$ 

152 $ 

651

8

632

In 2010, the Company issued $800 million of 6.11% Senior Notes due 
2040 and $900 million of 4.70% Senior Notes due 2020 (note 14(c)). 

In  2010,  the  Company  redeemed  the  entire  outstanding  principal 
amount of its U.S.$490 million ($516 million) 9.625% Senior Notes, $460 
million  7.625%  Senior  Notes,  and  $175  million  7.25%  Senior  Notes  
(note 14(d)).

In 2010, the Company settled derivatives hedging the U.S.$490 million 
9.625%  Senior  Notes.  Simultaneously,  the  Company  also  settled 
additional  Derivatives  with  a  notional  amount  of  $10  million  which 
were not accounted for as hedges. The settlement of these Derivatives 
resulted in a net payment by the Company of $269 million (note 14(d)).

The Company monitors debt leverage ratios as part of the management 
of liquidity and shareholders’ return and to sustain future development 
of the business.

In May 2009, the Company announced that it had set a target leverage 
range for its capital structure of net debt to adjusted operating profit 
of 2.0 to 2.5 times. There was no change to this target leverage range  
in 2010.

The Company is not subject to externally imposed capital requirements 
and, except as noted above, its overall strategy with respect to capital 
risk  management  remains  unchanged  from  the  year  ended 
December 31, 2009.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   113

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

22. RELATED PARTY TRANSACTIONS:

The Company entered into the following related party transactions: 

(A)  The Company has entered into certain transactions in the normal 
course of business with certain broadcasters in which the Company has 

an  equity  interest.  The  amounts  paid  to  these  broadcasters  are  as 
follows:

Access fees paid to broadcasters accounted for by the equity method

2010

20 09

$ 

16 $ 

16

(B)   The  Company  has  entered  into  certain  transactions  with 
companies, the partners or senior officers of which are directors of the 

Company. Total amounts paid by the Company to these related parties, 
directly or indirectly, are as follows:

Legal services, printing and commissions paid on premiums for insurance coverage

2010

20 09

$ 

39 $ 

39

(C)  The  Company  entered  into  certain  transactions  with  the 
controlling shareholder of the Company and companies controlled by 
the  controlling  shareholder  of  the  Company.  These  transactions  are 

subject to formal agreements approved by the Audit Committee. Total 
amounts received from these related parties are as follows:

Recoveries for use of aircraft and other administrative services

2010

20 09

$ 

– $ 

(1)

These transactions are recorded at the exchange amount, being the 
amount agreed to by the related parties, and are reviewed by the Audit 
Committee. 

In January 2010, with the approval of the Board, the Company closed an 
agreement to sell the Company’s aircraft to a private Rogers’ family 

holding company for cash proceeds of $19 million (U.S.$18 million). The 
terms of the sale were negotiated by a Special Committee of the Board, 
entirely comprised of independent directors. The Special Committee 
was advised by several independent parties knowledgeable in aircraft 
valuations to ensure that the sale price was within a range that was 
reflective of current market value. 

23. COMMITMENTS:

(A)  The Company is committed, under the terms of its licences issued 
by Industry Canada, to spend 2% of certain wireless revenues earned in 
each year on research and development activities over the license period.

(B)  The Company enters into agreements with suppliers to provide 
services and products that include minimum spend commitments. The 
Company has agreements with certain telecommunications companies 
that  guarantee  the  long-term  supply  of  network  facilities  and 
agreements relating to the operations and maintenance of the network. 

(C) 
In the ordinary course of business and in addition to the amounts 
recorded on the consolidated balance sheets and disclosed elsewhere 
in  the  notes,  the  Company  has  entered  into  agreements  to  acquire 
broadcasting rights to programs and films over the next ten years at a 
total cost of approximately $839 million. In addition, the Company has 
commitments  to  pay  access  fees  over  the  next  year  totalling 
approximately $15  million.

(D)  Pursuant to CRTC regulation, the Company is required to make 
contributions to the Canadian Television Fund (“CTF”), which is a cable 
industry fund designed to foster the production of Canadian television 
programming.  Contributions  to  the  CTF  are  based  on  a  formula, 
including gross broadcast revenues and the number of subscribers. The 
Company may elect to spend a portion of the above amount for local 
television programming and may also elect to contribute a portion to 
another CRTC-approved independent production fund. The Company 
estimates  that  its  total  contribution  for  2011  will  amount  to 
approximately $74 million.

The CRTC collects two different types of fees from broadcast licencees 
which are known as Part I and Part II fees. Each broadcasting licencee 
pays  a  proportionate  share  of  the  fees  based  on  its  percentage  of 
revenue share across all broadcasting licencees. The Company estimates 
that licence fees for 2011 will amount to approximately $28 million.

114   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(E)  Pursuant  to  CRTC  regulation,  the  Company  is  required  to  pay 
certain telecom contribution fees. These fees are based on a formula, 
including certain types of revenue, including the majority of wireless 
revenue. The Company estimates that these fees for 2011 will amount to 
approximately $31 million.

(F)  Pursuant to Industry Canada regulation, the Company is required 
to pay certain fees for the use of its spectrum licences. These fees are 
primarily  based  on  the  bandwidth  and  population  covered  by  the 
spectrum licence. The Company estimates that these fees for 2011 will 
amount to $85 million.

 (G)  In addition to the items listed above, the future minimum lease 
payments under operating leases for the rental of premises, distribution 
facilities, equipment and microwave towers, commitments 

24. CONTINGENT LIABILITIES:

for player contracts, purchase obligations and other contracts, including 
outsourcing arrangements, at December 31, 2010 are as follows:

Year ending December 31:

2011

2012

2013

2014

2015

2016 and thereafter

$ 

755

409

315

246

184

292

$ 

2,201

Rent expense for 2010 amounted to $180 million (2009 – $181 million).

(A) 
In August 2008, a proceeding was commenced in Ontario pursuant 
to that province’s Class Proceedings Act, 1992 against Cable and other 
providers  of  communications  services  in  Canada.  The  proceedings 
involve  allegations  of,  among  other  things,  false,  misleading  and 
deceptive advertising relating to charges for long-distance telephone 
usage. The plaintiffs are seeking $20 million in general damages and 
punitive damages of $5 million. The plaintiffs intend to seek an order 
certifying the proceedings as a class action. Any potential liability is not 
yet determinable.

(B) 
In  June  2008,  a  proceeding  was  commenced  in  Saskatchewan 
under that province’s Class Actions Act against providers of wireless 
communications services in Canada. The proceeding involves allegations 
of, among other things, breach of contract, misrepresentation and false 
advertising in relation to the 911 fee charged by the Company and the 
other wireless communication providers in Canada. The plaintiffs are 
seeking unquantified damages and restitution. The plaintiffs intend to 
seek an order certifying the proceeding as a national class action in 
Saskatchewan. Any potential liability is not yet determinable.

In  August  2004,  a  proceeding  under  the  Class  Actions  Act 
(C) 
(Saskatchewan)  was  commenced  against  providers  of  wireless 
communications in Canada relating to the system access fee charged by 
wireless carriers to some of their customers. In September 2007, the 
Saskatchewan  Court  granted  the  plaintiffs’  application  to  have  the 
proceeding certified as a national, “opt-in” class action. The “opt-in” 
nature of the class was later confirmed by the Saskatchewan Court of 
Appeal. As a national, “opt-in” class action, affected customers outside 
Saskatchewan  have  to  take  specific  steps  to  participate  in  the 
proceeding.  In  February  2008,  the  Company’s  motion  to  stay  the 
proceeding  based  on  the  arbitration  clause  in  the  wireless  service 
agreements was granted and the Saskatchewan Court directed that its 
order in respect of the certification of the action would exclude from the 
class of plaintiffs those customers who are bound by an arbitration clause.

In  August  2009,  counsel  for  the  plaintiffs  commenced  a  second 
proceeding under the Class Actions Act (Saskatchewan) asserting the 
same  claims  as  the  original  proceeding.  This  second  proceeding  was 
ordered conditionally stayed in December 2009 on the basis that it was 
an abuse of the process.

The Company’s appeal of the 2007 certification decision was heard in 
December 2010 and the Company awaits the decision. The Company has 
not recorded a liability for this contingency since the likelihood and 
amount of any potential loss cannot be reasonably estimated. If the 
ultimate resolution of this action differs from the Company’s assessment 
and assumptions, a material adjustment to the financial position and 
results of operations could result.

(D)  The Company believes that it has adequately provided for income 
taxes based on all of the information that is currently available. The 
calculation of income taxes in many cases, however, requires significant 
judgment in interpreting tax rules and regulations. The Company’s tax 
filings are subject to audits, which could materially change the amount 
of current and future income tax assets and liabilities, and could, in 
certain circumstances, result in the assessment of interest and penalties.

(E) 
In  October  2009,  the  Government  of  Canada  announced  that  a 
settlement had been reached between the Government of Canada and 
members  of  the  broadcasting  industry  with  respect  to  Part  II  fees. 
Under the terms of the settlement, the Government agreed to forgive 
the amounts otherwise owing to it up to August 31, 2009 and the fees 
going forward will be approximately one-third less than historical rates. 
As  a  result,  during  the  fourth  quarter  of  2009,  Cable  and  Media 
recorded recoveries in operating, general and administrative expenses 
of approximately $60 million and $19 million, respectively, for CRTC Part 
II fees covering periods from September 1, 2006 to August 31, 2009. 

(F)  There exist certain other claims and potential claims against the 
Company, none of which is expected to have a material adverse effect 
on the consolidated financial position of the Company.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   115

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

25. CANADIAN AND UNITED STATES ACCOUNTING POLICY DIFFERENCES:

The  consolidated  financial  statements  of  the  Company  have  been 
prepared  in  accordance  with  GAAP  as  applied  in  Canada.  In  the 
following respects, GAAP, as applied in the United States, differs from 
that applied in Canada.

If United States GAAP were employed, net income for the years ended 
December 31, 2010 and 2009 would be adjusted as follows:

Net income for the year based on Canadian GAAP

Gain on sale of cable systems (b)

Capitalized interest, net of related depreciation (c)

Financial instruments (d)

Stock-based compensation (e)

Net periodic pension cost (f)

Income taxes (g)

Installation revenues and costs, net (h)

Net income for the year based on United States GAAP

Net income per share based on United States GAAP:

  Basic 

  Diluted 

If United States GAAP were employed, comprehensive income for the 
years ended December 31, 2010 and 2009 would be adjusted as follows:

Comprehensive income for the year based on Canadian GAAP

Impact of United States GAAP differences on net income

Reclassification to net income of change in fair value of derivative instruments not accounted for 

  as hedges under United States GAAP, net of income taxes of $27 (2009– $26) (d)

Change in funded status of pension plans for unrecognized amounts, net of income taxes of $19 (2009 – $16) (f)

Comprehensive income for the year based on United States GAAP

The  cumulative  effect  of  these  adjustments  on  the  consolidated 
shareholders’ equity of the Company is as follows:

Shareholders’ equity based on Canadian GAAP

Cumulative impact of differences in business combinations and consolidation accounting (a)

Gain on sale of cable systems (b)

Capitalized interest (c)

Financial instruments (d)

Stock-based compensation (e)

Pension liability (f), (k)

Income taxes (g)

Installation revenues and costs, net (h)

Other

2010

20 09

$ 

1,528 $ 

1,478

–

11

124

(29)

(5)

(24)

(3)

(4)

6

145

13

3

(28)

4

$ 

1,602 $ 

1,617

$ 

2.78 $ 

2.78

2.60

2.60

2010

20 09

$ 

1,729 $ 

1,616

74

139

(97)

(55)

(113)

(45)

$ 

1,651 $ 

1,597

2010

20 09

$ 

3,959 $ 

4,273

(8)

101

96

49

(14)

(244)

9

13

(7)

(8)

101

85

49

13

(165)

(14)

16

(7)

Shareholders’ equity based on United States GAAP

$ 

3,954 $ 

4,343

116   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The areas of material difference between Canadian and United States 
GAAP and their impact on the consolidated financial statements of the 
Company are described below:

(A)  CUMUL ATIVE IMPAC T OF DIFFERENCES IN BUSINESS 
COMBINATIONS AND CONSOLIDATION ACCOUNTING:
Certain differences between United States and Canadian GAAP arose in 
prior years relating to the dilution gain on the sale of Wireless shares, 
non-controlling interest accounting during the time period that RCI did 
not own 100% of Wireless, the acquisition of the outstanding shares in 
Wireless and the acquisition of a cable company in Atlantic Canada.

(B)  GAIN ON SALE OF C ABLE SYSTEMS:
Under  Canadian  GAAP,  the  cash  proceeds  on  the  non-monetary 
exchange of cable assets in prior years were recorded as a reduction in 
the carrying value of PP&E. Under United States GAAP, a portion of the 
cash  proceeds  received  was  recognized  as  a  $40  million  gain  in  the 
consolidated statements of income on an after-tax basis. This difference 
was being amortized over a 10-year period ending in 2009.

As a result of this transaction, the carrying amount of the above assets 
was higher and additional depreciation expense was recorded under 
United States GAAP. 

Under Canadian GAAP, the after-tax gain arising on the sale of certain 
of the Company’s cable television systems in prior years was recorded as 
a  reduction  of  the  carrying  value  of  goodwill  acquired  in  a 
contemporaneous acquisition of certain cable television systems. Under 
United  States  GAAP,  the  Company  included  the  $101  million  gain  
on  sale  of  the  cable  television  systems  in  income,  net  of  related  
income taxes. 

(C)  C APITALIzED INTEREST:
Under United States GAAP, interest costs are capitalized as part of the 
historical cost of acquiring certain qualifying assets, which require a 
period of time to prepare for their intended use. Capitalization is not 
required under Canadian GAAP. 

The  impact  of  these  changes  on  net  income  on  a  pre-tax  basis  is 
summarized as follows for the year ended December 31:

(D)  FINANCIAL INSTRUMENTS: 
Under Canadian GAAP, the Company records the changes in fair value 
of cash flow hedging derivatives in other comprehensive income, to the 
extent  effective,  until  the  variability  of  cash  flows  relating  to  the 
hedged asset or liability is recognized in the consolidated statements of 
income.  Under  United  States  GAAP,  certain  instruments  are  not 
accounted for as hedges but instead changes in the fair value of the 
derivative instruments, reflecting primarily market changes in foreign 
exchange rates, interest rates, as well as the level of short-term variable 
versus long-term fixed interest rates, are recognized in the consolidated 
statements of income immediately. For the year ended December 31, 
2010, a gain of $97 million ($124 million less income taxes of $27 million) 
(2009  –  gain  of  $113  million  ($139  million  less  income  taxes  of  $26 
million))  was  reclassified  from  other  comprehensive  income  under 
Canadian GAAP to the consolidated statements of income for United 
States GAAP.

Under  Canadian  GAAP,  the  Company  separates  the  early  repayment 
option on one of the Company’s debt instruments. During 2009, the 
decrease in fair value of this early repayment option, amounting to $4 
million was recorded in the consolidated statements of income under 
Canadian GAAP as the debt instrument was repaid. Under United States 
GAAP, the Company is not permitted to separate the early repayment 
option. As the debt instrument was repaid in 2009, no adjustment to 
Canadian GAAP was required for 2010. 

Under Canadian GAAP, the Company records all transaction costs for 
financial  assets  and  financial  liabilities  in  income  as  incurred.  Under 
United  States  GAAP,  the  Company  defers  these  costs  and  amortizes 
them over the term of the related asset or liability. During 2010, the 
Company capitalized $10 million (2009 – $11 million) in debt issuance 
costs for United States GAAP purposes. Offsetting this was amortization 
of  previously  deferred  transaction  costs  in  2010  of  $10  million  
(2009 – $9 million).

Reclassification from other comprehensive income of change in fair value of derivatives

  not accounted for as hedges under United States GAAP

Decrease in fair value of prepayment option not accounted for under United States GAAP

Deferral of transaction costs under United States GAAP

Amortization of deferred transaction costs under United States GAAP

United States GAAP difference in net income (pre-tax)

The  impact  of  these  changes  on  shareholders’  equity  is  summarized  
as follows:

Deferral of transaction costs 

United States GAAP difference in ending shareholders’ equity (pre-tax)

20 10

20 09

$ 

124 $ 

139

–

10

(10)

4

11

(9)

$ 

124 $ 

145

20 10

20 09

$ 

$ 

49 $ 

49 $ 

49

49

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   117

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(E)  STOCk-BASED COMPENSATION:
All of the Company’s outstanding stock options can be settled in cash at 
the discretion of the employee or director (note 19(a)(i)). Under United 
States GAAP, the cost of stock-based awards that are settled in cash, or 
may be settled in cash at the discretion of the employee or director, are 
required to be measured at fair value on each reporting date. Under 
Canadian GAAP, the liability and compensation cost for these awards 
are  measured  at  the  intrinsic  value  of  the  awards  at  each  reporting 
date. In addition, under United States GAAP, the fair value is amortized 
to  expense  on  a  straight-line  basis  over  the  vesting  period  or,  as 
applicable, over the period in which the employee is eligible to retire, 
whichever  is  shorter.  Under  Canadian  GAAP,  the  intrinsic  value  is 
amortized to expense over the graded vesting period or, as applicable, 
over the period in which the employee is eligible to retire, whichever is 
shorter.  For  certain  modified  awards  that  are  outstanding  at  the 
reporting  date,  United  States  GAAP  also  requires  that  cumulative 
compensation cost for these awards be equal to the greater of (i) the 
grant-date fair value of the original equity award and (ii) the fair value 
of  the  modified  liability  award  until  it  is  settled.  As  a  result  of  the 
foregoing  differences, stock-based compensation expense would be 
increased by $29 million under United States GAAP for the year ended 
December 31, 2010 (2009 – decreased by $13 million).

At  December  31,  2010,  the  recorded  liability  for  these  awards  is  $14 
million higher under United States GAAP than recorded under Canadian 
GAAP (2009 – $13 million lower).

(F)  PENSION COST:
To comply with the requirements of ASC 715-20, the Company adopted 
December 31 as its measurement date effective December 31, 2008, 
without remeasuring the plan assets and obligations at January 1, 2008. 
This resulted in a decrease in retained earnings of $4 million ($6 million 
less income taxes of $2 million), with a corresponding increase of $6 
million  to  the  Company’s  pension  liability.  For  the  year  ended 
December  31,  2010,  the  net  periodic  pension  cost  under  U.S.  GAAP 
increased  by  $5  million  (2009  –  decreased  by  $3  million)  due  to  the 
difference in measurement dates. The cumulative periodic pension cost 
difference at December 31, 2010 is an increase in the liability recorded 
under U.S. GAAP of $2 million.

Under United States GAAP, the Company is required to recognize the 
funded status of defined benefit post-retirement plans on the balance 
sheet with changes recorded in other comprehensive income (loss). For 
the  year  ended  December  31,  2010,  under  United  States  GAAP,  the 
Company recorded a decrease of $55 million (2009 – decrease of $45 
million)  to  other  comprehensive  income,  net  of  income  taxes  of  $19 
million (2009 – $16 million) to reflect the current period increase in the 
funded status differences. 

INCOME TA xES:

(G) 
Included  in  income  taxes  is  the  tax  effect  of  various  adjustments  
where appropriate. 

United States GAAP requires the valuation allowance to be allocated on 
a pro rata basis between current and non-current future tax assets for 
the relevant tax jurisdiction. This GAAP difference would result in a 
decrease  in  current  future  tax  assets  under  United  States  GAAP  of  
$2 million  and a decrease  in non-current future tax liabilities of the 
same amount.

INSTALL ATION REVENUES AND COSTS, NET:

(h) 
For Canadian GAAP purposes, cable installation revenues for both new 
connects and reconnects are deferred and amortized over the customer 
relationship  period.  For  United  States  GAAP  purposes,  installation 
revenues are immediately recognized in income to the extent of direct 
selling costs, with any excess deferred and amortized over the customer 
relationship period.

(I)  CONSOLIDATED STATEMENTS OF C ASh FLOWS:

(i) 

(ii) 

 Canadian GAAP permits the disclosure of a subtotal of the 
amount of funds provided by operations before changes in 
non-cash operating working capital items in the consolidated 
statements  of  cash  flows.  United  States  GAAP  does  not 
permit this subtotal to be included.

 Canadian GAAP permits bank advances to be included in the 
determination  of  cash  and  cash  equivalents  in  the 
consolidated statements of cash flows. United States GAAP 
requires that bank advances be reported as financing cash 
flows.  As  a  result,  under  United  States  GAAP,  the  total 
decrease in cash and cash equivalents in 2010 in the amount 
of $423 million reflected in the consolidated statements of 
cash flows would be $383 million and cash used by financing 
activities would decrease by $40 million. The total increase in 
cash  and  cash  equivalents  in  2009  in  the  amount  of  $402 
million reflected in the consolidated statements of cash flows 
would be $383 million and cash used by financing activities 
would increase by $19 million.

(j)  OThER DISCLOSURES:
United States GAAP requires the Company to disclose accrued liabilities, 
which is not required under Canadian GAAP. Accrued liabilities included 
in accounts payable and accrued liabilities, as at December 31, 2010, 
were  $2,178  million  (2009  –  $1,843  million).  At  December    31,  2010, 
accrued liabilities in respect of PP&E totalled $196 million (2009 – $108 
million),  accrued  interest  payable  totalled  $155  million  (2009  –  $144 
million),  accrued  liabilities  related  to  payroll  totalled  $294  million  
(2009  –  $337  million),  and  CRTC  commitments  totalled  $14  million  
(2009 – $10 million).

118   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(k)  PENSIONS: 
The  following  summarizes  the  additional  disclosures  required  and 

different  pension-related  amounts  recognized  or  disclosed  in  the 
Company’s accounts under United States GAAP:

Current service cost – employer portion

Interest cost

Expected return on plan assets

Settlement of pension obligations

Amortization:

  Transitional asset 

  Realized gains included in income 

  Net actuarial loss

Net periodic pension cost under United States GAAP

Accrued benefit asset under Canadian GAAP

One-time adjustment for change in measurement period

Cumulative periodic pension cost difference

Accumulated other comprehensive loss under United States GAAP, on a pre-tax basis

Net amount recognized in the consolidated balance sheets under United States GAAP

20 10

20 09

$ 

28 $ 

37

(40)

–

–

2

9

36 $ 

163 $ 

(6)

(2)

$ 

$ 

16

41

(39)

30

(6)

2

4

48

134

(6)

3

(231)

(159)

$ 

(76) $ 

(28)

In addition to the amounts disclosed above, under United States GAAP, the 
net amount recognized in the consolidated balance sheets related to the 
Company’s supplemental unfunded pension benefits for certain executives 
was  $36  million  (2009  –  $32  million).  The  total  accumulated  other 
comprehensive loss associated with the supplemental plan amounts to $5 
million (2009 – $3 million), on a pre-tax basis.

(L)  RECENT UNITED STATES ACCOUNTING PRONOUNCEMENTS:
In September 2009, the Financial Accounting Standards Board (“FASB”) 
issued  Accounting  Standards  Update  2009-13,  Revenue  Arrangements 
with Multiple Deliverables (Topic 605), which addresses some aspects of 
the accounting by a vendor for arrangements under which it will perform 
multiple revenue-generating activities. This update is effective for the 
Company’s  interim  and  annual  consolidated  financial  statements 
commencing on January 1, 2011, with earlier adoption permitted as of the 
beginning of a fiscal year. The Company is assessing the impact of the new 
standard on its consolidated financial statements.

26.  SUBSEqUENT EVENTS:

In February 2010, the FASB issued Update No. 2010-09, Subsequent Events 
(Topic 855). This update removes the requirement for Securities Exchange 
Commission filers to disclose the date financial statements are available to 
be issued. It required the disclosure of the date through which an entity 
has evaluated subsequent events to be the date the financial statements 
were issued. The Company recognized the effects of events or transactions 
that occur after the balance sheet date but before financial statements are 
issued (“subsequent events”) if there is evidence that conditions related to 
the subsequent event existed at the date of the balance sheet, including 
the impact of such events on management’s estimates and assumptions 
used in preparing the financial statements. Other significant subsequent 
events that are not recognized in the financial statements are disclosed in 
the notes to the consolidated financial statements.

(A) 
In February 2011, the TSx accepted a notice filed by the Company 
of its intention to renew its prior NCIB for a further one-year period. 
The TSx notice provides that the Company may, during the 12-month 
period commencing February 22, 2011 and ending February 21, 2012, 
purchase on the TSx the lesser of 39.8 million Class B Non-Voting shares, 
representing approximately 9% of the issued and outstanding Class B 
Non-Voting shares, and that number of Class B Non-Voting shares that 
can be purchased under the NCIB for an aggregate purchase price of 
$1,500  million.  The  actual  number  of  Class  B  Non-Voting  shares 
purchased, if any, and the timing of such purchases will be determined 
by the Company considering market conditions, share prices, its cash 
position, and other factors. 

On  February  22,  2011,  the  Company  repurchased  for  cancellation, 
pursuant to a private placement agreement between the Company and 
an arm’s-length third party, 1.4 million Class B Non-Voting shares for an 
aggregate  price  of  $45  million.  The  transaction  was  made  under  an 
issuer bid exemption order issued by the Ontario Securities Commission 
and is included in calculating the number of Class B Non-Voting shares 
that the Company may purchase pursuant to the NCIB.

In February 2011, the Company’s Board adopted a dividend policy 
(B) 
which increases the annualized dividend rate from $1.28 to $1.42 per 
Class A Voting and Class B Non-Voting share effective immediately to be 

paid in quarterly amounts of $0.355 per share. Such quarterly dividends 
are only payable as and when declared by the Board and there is no 
entitlement to any dividends prior thereto.

 In  addition,  on  February  15,  2011,  the  Board  declared  a  quarterly 
dividend totalling $0.355 per share on each of its outstanding Class A 
Voting  and  Class  B  Non-Voting  shares,  such  dividend  to  be  paid  on 
April 1, 2011, to shareholders of record on March 18, 2011, and is the 
first quarterly dividend to reflect the newly increased $1.42 per share 
annual dividend level.

(C)  On January 4, 2011, the Company closed its agreement to purchase 
100% interest in Atria for cash consideration of $425 million (note 4(b)
(i))  and  on  January  31,  2011,  the  Company  closed  its  agreements  to 
purchase the assets of BOB-FM and BOUNCE (note 4(b)(ii)). 

(D)  On February 18, 2011, the Company announced that it had issued 
notices to redeem on March 21, 2011 all of the US$350 million principal 
amount of 7.875% Senior Notes due 2012 and all of the US$470 million 
principal amount of 7.25% Senior Notes due 2012, in each case at the 
applicable  redemption  price  plus  accrued  interest  to  the  date  of 
redemption. In each case, the respective redemption price will include a 
make  whole  premium  based  on  the  present  values  of  the  remaining 
scheduled payments as prescribed in the applicable indenture.

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   119

Corporate Governance

BOARd OF dIRECTORS ANd ITS COMMITTEES 

As of february 16, 2011

AUDIT

CORPORATE 
GOVERNANCE

NOmINATING

COmPENSATION

EXECUTIVE

fINANCE

PENSION

  Alan D. horn, CA 

  Peter C. Godsoe, OC

  Ronald D. Besse

  C. William D. Birchall

  Stephen A. Burch

John h. Clappison, fCA

  Thomas I. hull

  Philip B. Lind, Cm

Isabelle marcoux

  Nadir h. mohamed, fCA

  The hon. David R. Peterson, PC, QC

  Edward S. Rogers

  Loretta A. Rogers

  martha L. Rogers

  melinda m. Rogers

  William T. Schleyer

John h. Tory

 Colin D. Watson

•  ChAIR      • mEmBER

Rogers Communications’ Board of Directors is strongly committed to 
sound corporate governance and continuously reviews its governance 
practices and benchmarks them against acknowledged leaders and 
evolving legislation. We are a family founded and controlled company 
and take pride in our proactive and disciplined approach towards 
ensuring that Rogers’ governance structures and practices are deserving 
of the confidence of the public equity markets.

With the December 2008 passing of Company founder and CEO Ted 
Rogers, his voting control of Rogers Communications passed to a trust 
of which members of the Rogers family are beneficiaries. This trust holds 
voting control of Rogers Communications for the benefit of successive 
generations of the Rogers family.

As substantial stakeholders, the Rogers family is represented on our 
Board and brings a long-term commitment to oversight and value 
creation. At the same time, we benefit from having outside directors who 
are some of the most experienced business leaders in North America.

The Rogers Communications Board believes that the Company’s 
governance system is effective and that there are appropriate structures 
and procedures in place to ensure its independence. 

The composition of our Board and structure of its various committees are 
outlined above and on the following page. As well, we make detailed 
information on our governance structures and practices – including our 
complete statement of Corporate Governance practices, our codes of 
conduct and ethics, full committee charters, and board member 
biographies – easily available in the Corporate Governance section within 
the Investor Relations section of rogers.com. Also in the Corporate 
Governance portion of our website you will find a summary of the 
differences between the NYSE corporate governance rules applicable to 
U.S.-based companies and our governance practices as a non-U.S.-based 
issuer that is listed on the NYSE.

“ Rogers has long benefited from strong independent voices and directors in the boardroom 
and sound governance structures which ensure that their influence is real. The structure of 
our Board is very much intended to ensure that the Directors and management act in the 
interests of all Rogers’ shareholders – an approach that has helped ensure the continuance 
of strong independent family-founded Canadian companies.”

PETER C. GOdSOE 
LEAD DIRECTOR 
ROGERS COmmUNICATIONS INC. 

The Audit Committee reviews the Company’s accounting policies and 
practices, the integrity of the Company’s financial reporting processes 
and procedures and the financial statements and other relevant public 
disclosures to be provided to the public. The Committee also assists 
the Board in its oversight of the Company’s compliance with legal and 
regulatory requirements relating to financial reporting and assesses the 
systems of internal accounting and financial controls and the qualifications, 
independence and work of external auditors and internal auditors.

The Corporate Governance Committee assists and makes 
recommendations to the Board to ensure the Board of Directors has 
developed appropriate systems and procedures to enable the Board to 
exercise and discharge its responsibilities. To carry this out the Corporate 
Governance Committee assists the Board in developing, recommending 
and establishing corporate governance policies and practices and leads 
the Board in its periodic review of the performance of the Board and its 
committees.

The Nominating Committee assists and makes recommendations to 
the Board to ensure that the Board of Directors is properly constituted 
to meet its fiduciary obligations to shareholders and the Company. To 
carry this out, the Nominating Committee identifies prospective Director 
nominees for election by the shareholders and for appointment by the 
Board and also recommends nominees for each committee of the Board 
including each committee’s Chair.

The Compensation Committee assists the Board in monitoring, 
reviewing and approving compensation and benefit policies and 
practices. The Committee is responsible for recommending senior 
management compensation and for succession planning with respect to 
senior executives.

The Executive Committee assists the Board in discharging its 
responsibilities in the intervals between meetings of the Board, including 
to act in such areas as specifically designated and authorized at a 
preceding meeting of the Board and to consider matters concerning the 
Company that may arise from time to time.

The Finance Committee reviews and reports to the Board on matters 
relating to the Company’s investment strategies and general debt and 
equity structure.

The Pension Committee supervises the administration of the 
Company’s pension plans and reviews the provisions and investment 
performance of the Company’s pension plans.

See rogers.com for a complete description of Rogers’ corporate governance 
structure and practices and biographical information of our Directors.

“ Over the years the Canadian economy has benefited greatly from family-founded and 
controlled companies that are able to take a longer-term view of investment horizons 
and general business management. At Rogers, we have successfully overlaid disciplined 
corporate governance processes that strike a healthy balance of being supportive of the 
business’ continued success, making business sense, and benefiting all shareholders.”

ALAN d. HORN
ChAIRmAN Of ThE BOARD
ROGERS COmmUNICATIONS INC. 

120   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   121

 
 
 
 
 
 
Directors and Senior Corporate Officers  
of Rogers Communications Inc.

As of february 16, 2011

Directors

Alan D. Horn, CA 
Chairman, President and  
Chief Executive Officer 
Rogers Telecommunications 
Limited

Peter C. Godsoe, OC 
Lead Director, 
Company Director

Nadir H. Mohamed, FCA* 
President and Chief  
Executive Officer 
Rogers Communications

Ronald D. Besse 
President, Besseco  
Holdings Inc.

Charles William David Birchall 
Vice Chairman, Barrick Gold 
Corporation

Stephen A. Burch 
Chairman, University of 
Maryland Medical Systems

John H. Clappison, FCA 
Company Director

Thomas I. Hull 
Chairman and  
Chief Executive Officer 
The Hull Group of Companies

Philip B. Lind, CM* 
Executive Vice President, 
Regulatory and Vice Chairman 
Rogers Communications 

Isabelle Marcoux 
Vice Chair and Vice President, 
Corporate Development 
Transcontinental Inc.

The Hon. David R. Peterson,  
PC, QC 
Senior Partner and Chairman 
Cassels Brock & Blackwell LLP

Edward S. Rogers* 
Deputy Chairman and 
Executive Vice President 
Emerging Business,  
Corporate Development 
Rogers Communications

Loretta A. Rogers 
Company Director

Martha L. Rogers 
Doctor of  
Naturopathic Medicine

Melinda M. Rogers* 
Senior Vice President,  
Strategy and Development 
Rogers Communications

William T. Schleyer 
Company Director

John H. Tory 
Company Director

Colin D. Watson 
Company Director

Left to right, seated: Isabelle Marcoux, Ronald D. Besse, Colin D. Watson, John H. Clappison
Left to right, standing: William T. Schleyer, Thomas I. Hull, Stephen A. Burch, Charles William David Birchall, Alan D. Horn, Peter C. Godsoe, David R. 
Peterson, Martha L. Rogers, John H. Tory, Loretta A. Rogers

*Management Directors are pictured on the following page.

122   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

Senior Corporate Officers

Nadir H. Mohamed, FCA 
President and Chief  
Executive Officer

Robert W. Bruce 
President,  
Communications 
Division

Keith Pelley 
President, Rogers Media

William W. Linton, CA 
Executive Vice President, 
Finance and Chief  
Financial Officer

Edward S. Rogers 
Deputy Chairman and 
Executive Vice President 
Emerging Business,  
Corporate Development

Robert F. Berner 
Executive Vice President 
Network and Chief Technology 
Officer

Jerry D. Brace 
Executive Vice President 
Information Technology and 
Chief Information Officer

Philip B. Lind, CM 
Executive Vice President 
Regulatory and Vice Chairman

Melinda M. Rogers 
Senior Vice President,  
Strategy and Development

David P. Miller 
Senior Vice President, Legal 
and General Counsel

Terrie L. Tweddle 
Vice President, Corporate 
Communications

Kevin P. Pennington 
Senior Vice President Human 
Resources and Chief Human 
Resources Officer

See rogers.com for an expanded 
listing and biographical 
information of Rogers’ corporate 
management team.

Left to right, seated: Kevin P. Pennington, Robert F. Berner, Terrie L. Tweddle
Left to right, standing: David P. Miller, Melinda M. Rogers, Philip B. Lind, Keith Pelley, Edward S. Rogers, Robert W. Bruce, Nadir H. Mohamed,  
William W. Linton, Jerry D. Brace

ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT   123

Corporate and Shareholder Information

CORPORATE OFFICES 
Rogers Communications Inc. 
333 Bloor Street East, 10th Floor 
Toronto, Ontario M4W 1G9 
416-935-7777 or rogers.com

CUSTOMER SERVICE AND  
PRODUCT INFORMATION 
888-764-3771 or rogers.com

ShAREhOLDER SERVICES 
If you are a shareholder and have inquiries 
regarding your account, wish to change 
your name or address, or have questions 
about lost stock certificates, share transfers 
or dividends, please contact our Transfer 
Agent and Registrar:

Computershare Investor Services Inc. 
100 University Ave., 9th Floor,  
North Tower, Toronto, Ontario M5J 2Y1 
877-982-5008 or  
service@computershare.com

Multiple Mailings 
If you receive duplicate shareholder mailings 
from Rogers Communications, please  
contact Computershare as detailed above  
to consolidate your holdings.

INVESTOR RELATIONS 
Institutional investors, security analysts  
and others requiring additional financial 
information can visit the Investor Relations 
section of the rogers.com website or 
contact:

Bruce M. Mann, CPA 
Vice President, Investor Relations 
416-935-3532 or  
investor.relations@rci.rogers.com

Dan R. Coombes 
Director, Investor Relations 
416-935-3550 or  
investor.relations@rci.rogers.com

Media inquiries: 416-935-7777

CORPORATE PHILANTHROPy 
For information relating to Rogers’  
various philanthropic endeavours, refer to 
the “About Rogers” section of rogers.com

STOCk ExChANGE LISTINGS 
Toronto Stock Exchange (TSX): 
RCI.a – Class A Voting shares  
(CUSIP # 775109101) 
RCI.b – Class B Non-Voting shares  
(CUSIP # 775109200)

New york Stock Exchange (NySE): 
RCI – Class B Non-Voting shares  
(CUSIP # 775109200)

Equity Index Inclusions: 
Dow Jones Telecom Titans 30 Index 
FTSE Global Telecoms Index 
S&P/TSX Composite Index 
S&P/TSX 60 Index 
S&P/TSX Telecom Services Index

COMMON STOCK PRICE AND  
DIVIDEND INFORMATION

2010 
First Quarter 
Second Quarter 
Third Quarter 
Fourth Q uarter 

2009 
First Quarter 
Second Quarter 
Third Quarter 
Fourth Q uarter 

Dividends  
Closing Price RCI.b on TSX  Declared 
Per Share
$0.32 
$0.32 
$0.32 
$0.32

Low 
$30.95 
$33.81 
$34.20 
$34.25 

High 
$35.70 
$37.65 
$39.12 
$41.31 

Dividends  
Closing Price RCI.b on TSX  Declared 
Per Share
$0.29 
$0.29 
$0.29 
$0.29

Low 
$25.84 
$26.74 
$28.49 
$27.57 

High 
$37.45 
$32.71 
$31.37 
$33.80 

DEBT SECURITIES 
For details of the public debt securities of the 
Rogers companies, please refer to the Debt 
Securities section under Investor Relations at 
rogers.com.

INDEPENDENT AUDITORS 
KPMG LLP

FORM 40-F 
Rogers files its annual report with the U.S. 
Securities and Exchange Commission on 
Form 40-F. A copy is available on EDGAR 
at sec.gov and on the Investor Relations 
section of rogers.com.

ON-LINE INFORMATION 
Rogers is committed to open and full 
financial disclosure and best practices 
in corporate governance. We invite you 
to visit the Investor Relations section 
of rogers.com where you will find 
additional information about our business 
including events and presentations, news 
releases, regulatory filings, governance 
practices, and our continuous disclosure 
materials including quarterly financial 
releases, Annual Information Forms and 
Management Information Circulars. You 
may also subscribe to our news by e-mail 
or RSS feeds to automatically receive 
Rogers’ news releases electronically.

2011 Expected Dividend Dates
Record Date*: 
March 18, 2011 
June 15, 2011 
September 15, 2011 
December 15, 2011 
* Subject to Board approval

Payment Date*:
April 1, 2011
July 4, 2011
October 3, 2011
January 4, 2012

Unless indicated otherwise, all dividends paid 
by Rogers Communications are designated 
as “eligible” dividends for the purposes of 
the Income Tax Act (Canada) and any similar 
provincial legislation.

DIVIDEND REINVESTMENT PLAN (“DRIP”) 
Computershare Investor Services Inc. 
administers a dividend reinvestment 
program for eligible Rogers Shareholders.  
To request plan materials or learn 
more about Rogers’ DRIP, please visit 
computershare.com/rogers or contact 
Computershare as detailed earlier on  
this page.

ELECTRONIC DELIVERY OF  
ShAREhOLDER MATERIALS 
Registered shareholders can receive  
electronic notice of financial 
statements and proxy materials and 
utilize the Internet to submit proxies 
on-line by registering at rogers.com/
electronicdelivery. This approach gets 
information to shareholders more quickly 
than conventional mail and helps Rogers 
protect the environment and reduce 
printing and postage costs.

C AUTION REGARDING FORWARD - LOOKING INFORMATION AND OTHER RISKS
This annual report includes forward-looking statements about the financial condition and prospects of Rogers Communications which involve significant risks and uncertainties 
that are detailed in the “Risks and Uncertainties Affecting our Businesses” and “Caution Regarding Forward-Looking Statements, Risks and Assumptions” sections of the MD&A 
contained herein which should be read in conjunction with all sections of this annual report.

This report is printed on FSC certified paper. The fibre used in the  
manufacture of the stock, comes from well managed forests, controlled 
sources and recycled wood or fibre. This annual report is recyclable.

8 trees 
preserved 
for the 
future 

3,300 gal. of 
wastewater 
flow saved

365 lbs.  
solid waste  
not generated

719 lbs. net 
greenhouse 
gases prevented 

5,501,880 BTUs 
energy not 
consumed

124   ROGERS COMMUNICATIONS INC.   2010 ANNUAL REPORT

© 2011 Rogers Communications Inc. 
Other registered trademarks that 
appear are the property of the  
respective owners. 

Design: Interbrand

Printed in Canada

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
www.rogers.com