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Santander Consumer USA Hold

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FY2023 Annual Report · Santander Consumer USA Hold
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Santander Consumer Finance, 

S.A. and Subsidiaries composing the 

Santander Consumer Finance Group 

Consolidated Financial Statements and Consolidated 

Management's Report for the year ended 31 December 

2023 

Translation of  consolidated financial statements originally issued in 
Spanish  and  prepared  in  accordance  with  the  regulatory  financial 
reporting framework applicable to the Group in Spain (see Notes 1 to 
47).  In  the  event  of  a  discrepancy,  the  Spanish-language  version 
prevails. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. AND SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE GROUP 

CONSOLIDATED BALANCE SHEETS AS OF DECEMBER 31, 2023 AND 2022 

(EUR Thousands)        

ASSETS 

Note 

31/12/2023 

31/12/2022 (*) 

Cash, cash balances at central banks  

Financial assets held for trading 
Derivatives 

Non-trading financial assets measured at fair value through profit or loss 
Equity instruments 
Debt securities  
Loans and advances -Customers 

Financial assets at fair value through profit or loss 

Financial assets at fair value through other comprehensive income 
Equity instruments 
Debt securities 

Financial assets at amortized cost 
Debt securities 
Loans and advances 
Central banks 
Credit institutions 
Customers 

Derivatives – Hedge accounting 

Changes of the fair value of hedged items in an interest rate risk hedging portfolio 

Investments in associates and joint-ventures 
Joint ventures 
Associates 

Assets for insurance contracts 
Assets under reinsurance contracts 
Tangible assets 
Property, plant and equipment 
For  own use 
Leased out under operating leases 
Investment property 
Memorandum items: acquired through finance lease 

Intangible assets 
Goodwill 
Other intangible assets 

Tax assets: 
Current tax assets 
Deferred tax assets 

Other assets 
Inventories 
Other assets 

Assets included in disposal groups classified as held for sale 
Total assets 

2 

9 

8 
7 
10 

8 
7 

7 

6 
10 

29 

29 

12 

13 

14 
15 

22 

16 

11 

11,278,533   

6,826,225  

323,898   
323,898   

494,664  
494,664  

1,543   
41   
844   
658   

—   

174,863   
23,526   
151,337   

1,876  
45  
1,444  
387  

—  

748,469  
21,961  
726,508  

121,125,887   
4,189,837   
116,936,050   
—   
1,428,325   
115,507,725   

113,094,548  
6,185,061  
106,909,487  
19,736  
390,306  
106,499,445  

390,497   

1,131,071  

(82,622)  

825,970   
325,151   
500,819   

—   
—   
4,301,096   
4,295,156   
370,591   
3,924,565   
5,940   
261,736   

2,253,001   
1,715,714   
537,287   

1,542,173   
866,579   
675,594   

1,147,368   
5,437   
1,141,931   

(709,133) 

724,777  
281,915  
442,862  

—  
—  
3,163,609  
3,163,609  
367,958  
2,795,651  
—  
264,104  

2,097,941  
1,712,426  
385,515  

1,675,146  
1,116,612  
558,534  

985,164  
8,880  
976,284  

65,281   
143,347,488   

45,337  
130,279,694  

(*) They are presented solely and exclusively for comparative purposes. 
Notes 1 to 47 and Annexes I to V included in the attached consolidated report form an integral part of the consolidated balance sheet as at 31 December 2023. 

2 

 
 
  
  
  
  
 
  
  
 
 
 
  
 
  
  
 
 
 
 
 
 
 
  
  
 
 
  
 
  
  
 
 
  
 
 
 
  
  
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
  
 
  
 
  
  
 
 
  
 
  
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
 
  
  
 
 
 
 
 
 
  
  
 
 
 
  
 
  
 
  
  
 
 
 
  
 
  
 
  
  
 
 
 
  
 
SANTANDER CONSUMER FINANCE, S.A. AND SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE GROUP 

CONSOLIDATED BALANCE SHEETS AS OF DECEMBER 31, 2023 AND 2022 

(EUR Thousands)        

LIABILITIES 

Financial liabilities held for trading 
Derivatives 
Financial liabilities at fair value through profit or loss 
Financial liabilities at amortized cost 
Deposits 
Central banks 
Credit institutions 
Customers 
Debt securities in issue 
Other financial liabilities 
 Memorandum items:: Subordinate liabilities 
Derivatives – Hedge accounting 
Changes in the fair value of covered items in a hedged portfolio  
interest rate risk 
Liabilities for insurance contracts 
Liabilities for reinsurance contracts 
Provisions 
Pensions and other defined post-employment benefit obligations 
Other long-term employee pay 
Procedural issues and pending tax litigation 
Commitments and guarantees granted 
Remaining provisions 
Tax liabilities 
Current tax liabilities 
Deferred tax liabilities 
Other liabilities 
Liabilities included in disposal groups of items that have been classified as held for sale 
Total liabilities 
Own funds 
Capital 
Called up Share  capital 
 Memorandum items: uncalled: Capital 
Share premium 
Equity instruments issued other than capital 
Equity component of hybrid securities 
Other equity instruments issued 
Other  
Accumulated earnings 
Revaluation reserves 
Other reservations 
Accumulated reserves or losses of investments in joint and associated ventures 
Others 
(-) Treasury stock 
Profit or loss after tax attributable to equity holders of the parent 
(-) dividends paid 
Other comprehensive income/(loss) 
Items that may be reclassified to profit or loss 
Items not reclassified to profit or loss 

Non-controlling interests 
Other comprehensive income 
Other 
Equity 
Total liabilities and equity 
Pro-memory: Exposures out of balance 
Loan commitments granted 
Financial guarantees granted 
Other commitments granted 

Note 
9 

17 
17 
18 
19 
20 
17, 18 and 19   
29 
11 

21 

22 
16 

23 

24 
23 

25 

25 

4 

26 
26 
27 

28 
28 
28 

31/12/2023 

343,594   
343,594   
—   
123,391,128   
69,985,114   
5,465,555   
15,675,219   
48,844,340   
51,605,223   
1,800,791   
2,000,129   
440,267   
—   

—   
—   
667,458   
453,105   
30,282   
37,066   
21,058   
125,947   
1,911,989   
285,510   
1,626,479   
2,214,372   
—   
128,968,808   
12,536,885   
5,638,639   
5,638,639   
—   
1,139,990   
1,200,000   
—   
1,200,000   
—   
3,649,396   
—   
4,919   
524,365   
(519,446)   
—   
1,003,933   
(99,992)   
(678.242)  
(50,982)   
(627,260)  
2,520,037   
2,445   
2,517,592   
14,378,680   
143,347,488   
25,642,721   
24,299,144   
90,030   
1,253,547   

31/12/2022 (*) 
466,031  
466,031  
—  
111,077,230  
70,848,070  
17,900,641  
11,620,202  
41,327,227  
38,855,760  
1,373,400  
1,514,223  
193,787  
—  

—  
—  
610,875  
414,385  
31,488  
10,089  
28,010  
126,903  
1,864,753  
581,279  
1,283,474  
1,874,830  
—  
116,087,506  
12,219,470  
5,638,639  
5,638,639  
—  
1,139,990  
1,200,000  
—  
1,200,000  
—  
3,629,337  
—  
20,847  
439,882  
(419,035)  
—  
1,242,860  
(652,203) 
(582,107) 
(33,865)  
(548,242) 
2,554,825  
(3,715)  
2,558,540  
14,192,188  
130,279,694  
27,052,044  
25,756,041  
84,997  
1,211,006  

(*) They are presented solely and exclusively for comparative purposes. 
Notes 1 to 47 and Annexes I to V included in the attached consolidated report form an integral part of the consolidated balance sheet as at 31 December 2023. 

3 

 
 
  
  
  
  
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
 
 
 
 
 
 
  
  
 
  
 
  
  
 
  
 
  
  
 
  
  
 
  
  
 
  
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
 
  
  
 
  
 
 
  
  
 
  
 
  
  
 
  
  
 
  
 
  
  
 
  
  
 
  
  
 
  
 
  
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
  
 
 
  
  
 
  
  
 
 
  
 
  
 
 
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. AND SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE GROUP 

CONSOLIDATED PROFIT AND LOSS ACCOUNTS 
CORRESPONDING TO THE COMPLETED ANNUAL FINANCIAL YEARS 

31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

INTEREST INCOME 

Financial assets at fair value through other comprehensive income 
Financial assets at amortised cost 
Other 
INTEREST EXPENSE 
NET INTEREST INCOME 
DIVIDEND INCOME 
INCOME FROM COMPANIES ACCOUNTED FOR USING THE EQUITY METHOD 
COMMISSION INCOME 
COMMISSION EXPENSE 

GAINS OR LOSSES IN FINANCIAL INTRUMENTS NOT AT FAIR VALUE THROUGH PROFIT OR LOSS, NET 
GAINS OR LOSSES ON FINANCIAL INSTRUMENTS HELD FOR TRADING, NET 
GAINS OR LOSSES ON NON-TRADING FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH PROFIT OR LOSS, 
NET 
GAINS OR LOSSES ON FINANCIAL INSTRUMETNS AT FAIR VALUE THROUGH PROFIT OR LOSS, NET 
GAINS OR LOSSES FROM HEDGE ACCOUNTING, NET 
CURRENCY TRANSLATION DIFFERENCES, NET 
OTHER OPERATING INCOME 
OTHER OPERATING EXPENSE 
INCOME FROM ASSETS UNDER INSURANCE OR REINSURANCE CONTRACTS 
CHARGES FROM LIABILITIES UNDER INSURANCE OR REINSURANCE CONTRACTS 
OPERATING INCOME 
ADMINISTRATION AND GENERAL EXPENSES 

Staff costs 
Other 

DEPRECIATION AND AMORTISATION COST 
PROVISIONS OR REVERSAL FROM PROVISIONS, NET 

IMPAIRMENT CHARGES AND REVERSALS FROM FINANCIAL ASSETS NOT AT FAIR VALUE THROUGH PROFIT OR LOSS 

Financial assets at fair value through other comprehensive income 
Financial assets at amortised cost 

IMPAIRMENT CHARGES OR REVERSAL OF INVESTMENTS IN JOINT VENTURES AND ASSOCIATES 
IMPAIRMENT CHARGES OR REVERSAL OF NON-FINANCIAL ASSETS 

Tangible assets 
Intangible assets 
Other 

GAINS OR LOSSES ON NON-FINANCIAL ASSETS, NET 
NEGATIVE GOODWILL RECOGNISED IN RESULTS 

GAINS OR LOSSESS ON NON-CURRENT ASSETS HELD FOR SALE FROM DISCONTINUED OPERATIONS 
PROFIT OR LOSS BEFORE TAX IN RESPECT OF CONTINUING OPERATIONS 
OPERATING TAX EXPENSE OR INCOME FROM CONTINUING OPERATIONS 

PROFIT OR LOSS AFTER TAX FROM CONTINUING OPERATIONS  
(LOSS)/PROFIT AFTER TAX FROM DISCONTINUED OPERATIONS 
PROFIT /(LOSS) AFTER TAX 

Attributable to non-controlling interests 
Attributable to equity holders of the parent 

EARNIGNS PER SHARE: 

Basic 
Diluted 

Note 

30 

31 

32 
33 
34 
35 
35 
35 
35 
35 
36 
37 
38 

38 
39 
13 and 15 
21 
10 

40 

41 
3 

42 

22 

27 

4 
4 

Income / (Expenses) 

31/12/2023 

31/12/2022 (*) 

6,431,533   
7,129   
5,727,842   
696,562   
(3,006,380)  
3,425,153   
243   
77,075   
1,124,127   
(394,803)  
47,259   
(2,265)  
—   
—   
95,860   
(4,366)  
578,502   
(419,380)  
—   
—   
4,527,405   
(1,884,565)  
(955,293)  
(929,272)  
(208,791)  
(55,108)   
(683,873)  
60   
(683,933)  
—   
(13,654)   
169   
(5,337)  
(8,486)  
82,133   
38,876   

(1,677)  
1,800,746   
(479,596)  
1,321,150   
—   
1,321,150   
317,217   
1,003,933   

0.48   
0.48   

4,195,233  
767  
4,089,331  
105,135  
(624,026) 
3,571,207  
236  
96,736  
1,133,025  
(349,489) 
807  
(10,077)  
—  
—  
86,600  
(17,644)  
551,078  
(415,988) 
—  
—  
4,646,491  
(1,756,232)  
(884,182) 
(872,050) 
(189,183) 
(20,467)  
(451,931) 
285  
(452,216) 
—  
(21,859)  
(985) 
(11.647)  
(9,227) 
1,202  
—  

(128) 
2,207,893  
(606,270) 
1,601,623  
—  
1,601,623  
358,763  
1,242,860  

0.62  
0.62  

4 

 (*) Presented for comparison purposes only 
The accompanying notes, 1 to 47, and Appendices I-VI are an integral part of the consolidated income statement for the year ended 31 December 2022.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. Y SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE 

CONSOLIDATED STATEMENTS OF RECOGNIZED INCOME AND EXPENDITURE FOR 

THE ANNUAL YEARS ENDED 31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

Profit or loss after tax 

Other comprehensive income 
Items that will not be reclassified to profit or loss 
Actuarial gains or losses on defined benefit pension plans 
Non-current assets held for sale 
Other recognised income and expense from investments in joint ventures and associates 
Changes in the fair value of equity instruments measured at fair value through other comprehensive 
income 
Income tax in respect of items not reclassified to profit or loss 
Items that may be reclassified to profit or loss 
Hedges of net investments in joint ventures and associates (effective portion) 
Revaluation gains/(losses) 
Amounts transferred to the income statement 
Other reclassifications 
Currency translation differences 
Revaluation gains/(losses) 
Amounts transferred to the income statement 
Other reclassifications 
Cash flow hedges 
Revaluation gains/(losses) 
Amounts transferred to the income statement 
Transferred to initial carrying amount of hedged items 
Other reclassifications 
Debt instruments at fair value through other comprehensive income 
Revaluation gains/(losses) 

Amounts transferred to the income statement 

Other reclassifications 

Assets included in disposal groups classified as held for sale 
Revaluation gains/(losses) 
Amounts transferred to the income statement 
Other reclassifications 
Share of other recognised income of joint ventures and associates 
Income tax in respect of items that may be reclassified to profit or loss 
Total recognised income and expenses for the year 
Attributable to non-controlling interests 
Attributable to equity owners of the parent 

(*) Presented for comparison purposes only 

Note 

31/12/2023 

31/12/2022 (*) 

1,321,150 

1,601,623 

26 

22 

26 

26 

26 

26 
22 

(100,867) 
(25,247) 
(33,824) 
— 
4 
(2,354) 
10,927 
(75,620) 
97,709 
97,709 
— 
— 
(131,637) 
(137,250) 
5,613 
— 
(85,458) 
(70,512) 
(14,946) 
— 
— 
1,612 
1,672 
(60) 
— 
— 
— 
— 
— 
25,915 
16,239 
1,220,283 
320,379 
899,904 

57,994 
120,796 
180,485 
— 
35 
(968) 
(58,756) 
(62,802) 
54,046 
54,046 
— 
— 
(154,051) 
(154,051) 
— 
— 
73,002 
41,409 
31,593 
— 
— 
(2,082) 
(1,797) 
(285) 
— 
— 
— 
— 
— 
(18,231) 
(15,486) 
1,659,617 
352,891 
1,306,726 

The accompanying notes, 1 to 47, and Appendices I-VI are an integral part of- the consolidated statement of recognised income and expense for the year ended 31 December 
2023. 

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. AND SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE GROUP 

CONSOLIDATED TOTAL STATEMENTS OF CHANGES IN EQUITY FOR THE ANNUAL YEARS 

COMPLETED ON 31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

Sources of changes in equity 

Capital 
(Note 23) 

Bonus of  
issuance 
(Note 24) 

Equity 

instruments 

issued other 
than capital 

Other equity 
instruments 

Profits  
accumulated 
(Note 25) 

Revaluation 
reserves 

Others 
 reserves 

(-) Own 
shares 

Profit or loss 
attributable to 
shareholders 
of the parent 

(-)  
Interim 
dividends paid 

Retained 
earnings 

Opening balance at 31-12-2022 (*) 
Adjustments due to errors 
Adjustments due to changes in 
accounting policies 
Beginning of period balance (01/01/22)   
Total recognised income and expenses 

(Note 4) 
Other changes in equity 
Common stock issued 
Preferred stock issued 
Other equity instruments issued (Note 
23) 
Redemption or maturity of other equity 
instruments 
Debt conversion to equity 
Reduction of capital 
Dividends (Note 4) 
Stock buybacks 
Sale or cancellation of shares 
Transfers from equity to liabilities 
Transfers from liabilities to equity 
Transfers between equity items 

Increases/(decreases) due to business 
combinations 
Vesting of shares under employee share 
schemes 
Other increase/(decreases) of equity 
Closing balance at 31-12-2023 

5,638,639   
—   
—   
5,638,639   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
5,638,639   

1,139,990   
—   
—   
1,139,990   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
1,139,990   

1,200,000   
—   
—   
1,200,000   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
1,200,000   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

3,629,337   
—   
—   
3,629,337   
—   
20,059   
—   
—   
—   
—   
—   
—   
(507,477)   
—   
—   
—   
—   
527,536   

—   
—   
—   
3,649,396   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

20,847   
—   
—   
20,847   
—   
(15,928)  
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
55,227   

—   
—   
(71,155)   
4,919   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

1,242,860   
—   
—   
1,242,860   
1,003,933   
(1,242,860)   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
(1,242,860)   

—   
—   
—   
1,003,933   

(652,203)  
—   
—   
(652,203)  
—   
552,211   
—   
—   
—   
—   
—   
—   
(99,992)   
—   
—   
—   
—   
652,203   

—   
—   
—   
(99,992)  

Non-controlling  interests 
(Note 27) 

Total 

Other 

comprehensiv
e income 

Other 

—   
—   

2,558,540    14,192,188  
—  
—  
2,558,540    14,192,188  
1,220,283  
317,217   
(1,033,791)  
(358,165)   
—  
—   
—  
—   
—  
—   
—  
—   
—  
—   
—   
—  
(902,759)  
(295,290)   
—  
—   
—  
—   
—  
—   
—  
—   
—  
(2,998)   

(3,715)  
—   
—   
(3,715)  
3,162   
2,998   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
2,998   

(582,107)  
—   
—   
(582,107)  
(104,029)  
7,894   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
7,894   

—   
—   
—   
(678,242)  

—   
—   
—   
2,445   

(283,881)  
(283,881)   
—  
—   
152,849  
224,004   
2,517,592    14,378,680  

(*) They are presented solely and exclusively for comparative purposes. 
Notes 1 to 47 and Annexes I to V included in the attached consolidated report form an integral part of the total statement of changes in consolidated net worth for the financial year 2023. 

6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. AND SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE GROUP 

CONSOLIDATED TOTAL STATEMENTS OF CHANGES IN EQUITY FOR THE ANNUAL YEARS 

COMPLETED ON 31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

Sources of changes in shareholders’ 
equity 

Capital  (Note 
23) 

Share 

premium 
(Note 24) 

Equity 

instruments  

issued other 
than capital 

Other equity 
instruments 

Retained  

Earnings 
(Note 25) 

Revaluation 
reserves 

Other 
reserves 

(-) Own 
shares 

Profit or loss 

attributable to 

shareholders 
of the parent 

(-)  

Other 

Interim 
dividends paid 

comprehensiv
e income 

Non-controlling interests 
(Note 27) 

Total 

Other 

comprehensiv
e income 

Other 

Balance as of 31-12-2021 (*) 
Effects of error correction 
Effects of changes in accounting policies   
Beginning of period balance at 01-01-
2022 (*) 
Total overall income for the period 
(Nota4) 
Other changes in equity 
Common stock issued 
Preferred stock issued 
Other equity instruments issued (Note 
23) 
Redemption or maturity of other equity 
instruments 
Debt conversion to equity 
Reduction of capital 
Dividends (Note 4) 
Stock buybacks 
Sale or cancellation of shares 
Transfers from equity to liabilities 
Transfers from liabilities to equity 
Transfers between equity items 

Increases/(decreases) due to business 
combinations 
Vesting of shares under employee share 
schemes 
Other increase/(decreases) of equity 
Closing balance at 31-12-2022 (*) 

5,638,639   
—   
—   
5,638,639   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
5,638,639   

1,139,990   
—   
—   
1,139,990   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
1,139,990   

1,200,000   
—   
—   
1,200,000   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
1,200,000   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

2,985,858   
—   
—   
2,985,858   
—   
643,479   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
643,479   

—   
—   
—   
3,629,337   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

53,909   
—   
—   
53,909   
—   
(33,062)  
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
40,648   

—   
—   
(73,710)   
20,847   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

1,174,689   
—   
—   
1,174,689   
1,242,860   
(1,174,689)   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
(1,174,689)   

—   
—   
—   
1,242,860   

(490,562)  
—   
—   
(490,562)  
—   
(161,641)   
—   
—   
—   
—   
—   
—   
(652,203)   
—   
—   
—   
—   
490,562   

—   
—   
—   
(652,203)  

(645,973)  
—   
—   
(645,973)  
63,866   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
(582,107)  

2,157   
—   
—   
2,157   
(5,872)  
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
(3,715)  

—   
—   

2,335,622    13,394,329  
—  
—  
2,335,622    13,394,329  
1,659,617  
358,763   
(861,758)  
(135,845)   
—  
—   
—  
—   
—  
—   
—  
—   
—  
—   
—  
—   
(788,040)  
(135,837)   
—  
—   
—  
—   
—  
—   
—  
—   
—  
—   

—   
—   
(8)   

—  
—  
(73,718)  
2,558,540    14,192,188  

(*) They are presented solely and exclusively for comparative purposes. 
Notes 1 to 47 and Annexes I to V included in the attached consolidated report form an integral part of the total statement of changes in consolidated net worth for the financial year 2023. 

7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. AND SUBSIDIARIES COMPOSING THE SANTANDER CONSUMER FINANCE GROUP 

CONSOLIDATED CASH FLOW STATEMENTS 

CORRESPONDING TO THE COMPLETED ANNUAL FINANCIAL YEARS 

31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

Note 

31/12/2023 

31/12/2022 (*) 

Cash flow from operating activities 
Profit or loss after tax 
Adjustments made to obtain the cash flows from operating activities: 
Amortisation 
Other 
Net increase/(decrease) in operating assets 
Financial assets held for trading 
Non-trading financial assets mandatorily at fair value through profit or loss 
Financial assets at fair value through profit or loss 
Financial assets at fair value through other comprehensive income 
Financial assets at amortised cost 
Other operating assets 
Net increase/(decrease) in operating liabilities 
Financial liabilities held for trading 
Financial liabilities at fair value through profit or loss 
Financial liabilities at amortised cost 
Other operating liabilities 
Corporate income tax paid 
CASH FLOWS FROM INVESTMENT ACTIVITIES 
Payments 
Tangible assets 
Intangible assets 
Investments in joint ventures and associates 
Subsidiaries and other business units 
Assets and liabilities included in disposal groups classified as held for sale 
Other cash flows associated with investing activities 
Proceeds 
Tangible assets 
Intangible assets 
Investments in joint ventures and associates 
Subsidiaries and other business units 
Non-current assets held for sale and associated liabilities 
Other cash flows associated with investing activities 
CASH FLOWS FROM FINANCING ACTIVITIES 
Payments 
Dividends paid 
Subordinated debt 
Redemption of own equity instruments 
Repurchase of own equity instruments 
Other cash flows associated with financing activities 
Proceeds 
Subordinated debt 
Issuance of equity instruments 
Disposal of own equity instruments 
Other cash flows associated with financing activities 
EFFECT OF EXCHANGE RATES ON CASH AND CASH EQUIVALENTS 
NET INCREASE IN CASH AND CASH EQUIVALENTS 
CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR 
CASH AND CASH EQUIVALENTS AT END OF THE YEAR 

MEMORANDUM ITEMS: 
Cash and cash equivalents comprise: 
Of which: held by group entities but not available for the group 
Cash 
Cash equivalent balances at central banks 
Other financial assets 
(Less)- Bank overdrafts repayable on demand 

6,970,387   
1,321,150   
1,967,556   
208,791   
1,758,765   
(14,661,831)  
110,069   
331   
—   
581,880   
(15,087,677)

(266,434)
18,702,946   
(61,531)
—   
18,249,458   
515,019   
(359,434)  
(2,190,583)  
(3,588,349)  
(2,114,800)

(157,181)

(26,976)

(1,289,392)
—   
—   
1,397,766   
505,719   
—   
46,600   
841,204   
4,243   
—   
(317,252)  
(1,166,788)  
(607,469)

(124,569)
—   
—   
(434,750)
849,536   
585,280   
—   
—   
264,256   
(10,244)  
4,452,308   
6,826,225   
11,278,533   

(10,121,259) 
1,601,623  
1,605,540  
189,183  
1,416,357  
(11,940,967) 
(445,008)
1,120  
—  
326,049  
(11,240,158)

(582,970)
(953,502) 
409,700  
—  

(1,636,653)

273,451  
(433,953) 
(1,022,024) 
(1,321,383) 
(1,145,924)

(154,150)
—  
(21,309)
—  
—  
299,359  
255,257  
—  
28,422  
—  
15,680  
—  
(937,684) 
(1,537,684) 
(1,259,296)

(32,659)
—  
—  
(245,729)
600,000  
600,000  
—  
—  
—  
(57,905) 
(12,138,872) 
18,965,097  
6,826,225  

40,160   
8,348,066   
2,890,307   

82,148  
3,900,413  
2,843,664  

7, 8 
6, 7, 10 

13 
14 and 15 
12 
3 

14 and 15 

3 

17 

19 
23 

2 

 (*) They are presented solely and exclusively for comparative purposes. 
Notes 1 to 47 and Annexes I to V included in the attached consolidated report form an integral part of the consolidated statement of cash flows for the financial year 2023. 

8 

 
  
  
  
  
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
  
 
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
 
 
 
 
 
 
 
  
 
 
 
  
 
  
 
  
 
 
Santander Consumer Finance, S.A. And dependent companies that make up the Santander 

Consumer Finance Group 

Notes to the Consolidated Financial Statements for  

the year ended 31 December 2023 

1.  Introduction, bases for presentation of consolidated annual accounts, principles of consolidation and other information 

a)  Introduction 

Santander Consumer Finance, S.A. (The “Bank”), was established in 1963 with the name of “Banco de Fomento, 
S.A.”. It is a private law entity subject to the regulations and regulations of banking entities operating in Spain, 
which has its registered office in Avenida de Cantabria s/n, Edificio Dehesa, Boadilla del Monte, Madrid, where 
you can consult the corporate statutes and other public information about the Bank. The Bank is registered in the 
Official Register of Bank of Spain Entities under the code 0224.  

Its corporate purpose is to receive funds from the public in the form of a deposit, loan, temporary transfer of 
financial assets or other similar activities involving the obligation to repay them, applying them, on their own 
account, to the granting of credits or operations of a similar nature. Likewise, as a holding company of a financial 
group (Grupo Santander Consumer Finance, the “Group”), it manages and manages the portfolio of shares in its 
subsidiaries. 

The  Bank  is  part  of  the  Santander  Group,  the  parent  entity  of  which  (Banco  Santander,  S.A.)  owns,  directly  or 
indirectly, all the share capital of the Bank at 31 December 2022 and 2021 (see Note 23). Banco Santander, S.A. 
has  its  registered  office  at  Paseo  de  Pereda  9-12,  Santander.  In  this  regard,  the  Bank's  activity  should  be 
considered to be carried on in the framework of its belonging to and the strategy of the Santander Group, with 
which it performs transactions that are relevant to its activity (see Note 46). The consolidated annual accounts of 
the Santander Group for the financial year 2022 were formulated by the Administrators of Banco Santander, S.A., 
at the meeting of its Board of Directors held on February 22, 2023, approved by its General Shareholders Meeting 
held on March 14 , 2023 and deposited in the Mercantile Registry of Santander. The consolidated annual accounts 
of Grupo Santander for the financial year 2023 were formulated on February 19, 2024 by its Administrators.  

The Bank has one bank office located in Madrid, is not listed and, in 2023, it carried on most of its direct business 

activities in Spain. 

In addition, since December 2002, the Bank has been the head of a European group of entities, mainly financial, 
that  carry  out  commercial  banking,  consumer  finance,  operating  and  financial  leasing,  full-service  service  and 
others.  The  Group  has,  as  of  December  31,  2023,  290  offices  mainly  distributed  throughout  the  European 
territory, 47 of them in Spain (311 offices as of December 31, 2022, 48 of them in Spain). 

During  2020,  a  branch  in  Greece  was  established,  once  the  relevant  authorization  was  obtained,  to  finance 
purchases of any type of consumer goods made by third parties, financial leasing, renting, and others. 

During 2021, after the merger of the Bank with its subsidiaries Santander Consumer Bank, S.A., Banco Santander 
Consumer Portugal, S.A. And Santander Consumer Finance Benelux, B.V. (See Note 3), branches were established 
in Belgium, Portugal and the Netherlands in order to give continuity to the activities that had been provided to 
date. 

During 2022 and after the merger of the Bank with its subsidiary Santander Consumer Banque, S.A., a branch has 
been established in France in order to give continuity to the activities that have been provided to date. 

As required by Article 21 of Royal Decree 84/2015, of 13 February, which develops Law 10/2014, of 26 June, on 
the regulation, supervision and solvency of credit institutions, the list of the Group's agents as at 31 December 
2023 is set out in annex IV. 

 1 

 
 
 
 
b)  Basis for presentation of consolidated annual accounts 

Under  Regulation  (EC)  no.  1606/2002  of  the  European  Parliament  and  of  the  Council  of  19  July  2002,  all 

companies  governed  by  the  law  of  an  EU  member  state  and  whose  securities  are  admitted  to  trading  on  a 

regulated  market  of  any  Member  State  must  prepare  their  consolidated  financial  statements  for  the  years 

beginning  on  or  after  1  January  2005  in  accordance  with  the  International  Financial  Reporting  Standards 

(hereinafter “IFRSs”) previously adopted by the European Union (hereinafter “EU-IFRSs”). 

In order to adapt the accounting regime of Spanish credit institutions with the principles and criteria established 

by  the  IFRS  adopted  by  the  European  Union  (IFRS-EU),  the  Bank  of  Spain  issued  Circular  4/2017,  dated  27 

November 2017, on Public and Reserved Financial Information Standards and Financial Statements Formats. 

During 2021 and 2020, the Bank of Spain published Circulars 6/2021, dated December 22,  2/2020 and 3/2020, 

dated  June  11,  amending  Circular  4/2017,  dated  November  27  to  credit  institutions  on  Public  and  Reserved 

Financial Information Standards and Financial Statements Formats.  

The Group’s consolidated financial statements for the 2023 financial year of the Group have been drawn up by 
the  Bank’s  Administrators  (at  its  Board  of  Directors  meeting  of  20  February  2024)  in  accordance  with  the 
provisions of the International Financial Reporting Standards adopted by the European Union, taking into account 
Bank of Spain Circular 4/2017 and its subsequent amendments, as well as the commercial regulations applicable 
to the Group, applying the principles of consolidation, accounting policies and valuation criteria described in Note 
2, in such a way as to show the true image of the Group’s assets and financial position as at 31 December 2023 
and  the  results  of  its  operations,  the  recognised  income  and  expenses,  changes  in  equity  and  cash  flows, 
consolidated, which occurred in the financial year 2023. These consolidated annual accounts have been drawn up 
from the accounting records maintained by the Bank and by each of the other entities within the Group, they 
include  the  adjustments  and  reclassifications  necessary  to  homogenize  the  accounting  policies  and  valuation 
criteria applied by the Santander Consumer Finance Group. 

These notes to the consolidated annual accounts contain information in addition to that presented in the balance 
sheet, in the profit and loss account, in the statement of recognized income and expenditure, in the statement of 
changes in equity and in the statement of cash flows, all of them consolidated. It provides narrative descriptions 
or disaggregation of such states in a clear, relevant, reliable and comparable manner. 

The Group’s consolidated annual accounts for 2022 were approved by the Bank’s General Shareholders’ Meeting 
held on March 14, 2023 and deposited in the Mercantile Registry of Madrid. The consolidated annual accounts of 
the Group, those of the Bank and those of almost all the entities integrated in the Group for the financial year 
2023 are pending approval by their respective General Shareholders Meetings. However, the Board of Directors 
of the Bank understands that these annual accounts will be approved without significant changes. 

Adoption of new rules and interpretations issued 

During 2023 the following amendments already adopted by the European Union have entered into force:  

• 

IFRS 17 Insurance Contracts and Amendments to IFRS 17: New general accounting standard for insurance 
contracts,  including  recognition,  measurement,  reporting  and  disclosure.  Insurance  contracts  combine 
financial and service delivery characteristics that, in many cases, generate variable long-term cash flows. 
For  the  proper  reflection  of  these,  IFRS  17  combines  the  measurement  of  future  cash  flows  with  the 
recording of the result of the contract during the period of provision of the service, it presents separately the 
financial results of the results for the provision of the service and allows entities, by choosing an accounting 
policy option, to recognize the financial results in the income statement or other comprehensive income. 
Applicable since 1 January 2023 retrospectively. 

The  Group has  carried  out  a  project  to  implement  the  IFRS17  with  all  the  entities  of  the  Group and  has 
developed an accounting policy that establishes the accounting criterion for the registration of insurance 

 2 

 
contracts. The Group has completed its analysis of the effects of this new standard without any tangible 
equity impacts being identified in its consolidated financial statements. 

Amendment to IAS 1 Presentation of financial statements: The amendment requires companies to disclose 
material information about their accounting policies rather than their significant accounting policies. It shall 
apply from 1 January 2023. 

Amendment  to  IAS  8  Accounting  policies,  changes  in  accounting  estimates  and  errors:  The  amendment 
clarifies  how  to  distinguish  changes  in  accounting  policies,  generally  retrospective,  from  changes  in 
accounting estimates, generally forward-looking. It shall apply from 1 January 2023. 

• 

• 

•  Modification to IAS 12 Income Tax:  

i. 

The amendment requires companies to recognize deferred tax on transactions that, at the time of initial 
recognition, give rise to equal amounts of taxable and deductible temporary differences. In addition, 
entities shall recognize deferred tax assets (to the extent that they are likely to be usable) and deferred 
tax liabilities at the beginning of the first comparative period for all deductible and taxable temporary 
differences associated with: 

◦  Right-of-use assets and lease liabilities. 

◦ 

Liabilities  for  decommissioning,  restoration  and  the  like,  and  the  corresponding  amounts 
recognized as part of the acquisition cost of the related assets.  

The cumulative effect of making these adjustments shall be recognized under the accrued gains 
heading, or in another component of equity, as appropriate. It shall apply from 1 January 2023.  

ii.  The second amendment applies to taxes on profits arising from the tax law to implement the model 
rules  of  Pillar  II  published  by  the  Organization  for  Economic  Cooperation  and  Development  (OECD), 
including the tax law that implements the qualifying national minimum supplemental taxes described 
in those rules. The amendment includes the mandatory and temporary exception to the recognition and 
breakdown of deferred tax assets and liabilities arising from these Pillar II model rules (applicable from 
the  date  of  publication  of  the  amendment  and  with  retroactive  effect)  and  establishes  additional 
reporting requirements:  

◦ 

◦ 

If the tax law has come into effect, the related tax expense will be disclosed separately. 

 If the tax law is enacted or substantially enacted but has not yet entered into force, reasonably 
estimable  qualitative  and  quantitative  information  will  be  disclosed  to  help  users  of  the 
financial information understand the entity’s exposure to the rules of the Pillar II model. 

The Group applies the exception to recognition and disclosure of deferred tax assets and liabilities in 
relation to Pillar II taxes, pursuant to the amendments to IAS 12. However, since the legislation of Pilar 
II  is  not  in  force  on  the  date  of  submission  of  these  consolidated  annual  accounts,  Grupo  Santander 
Consumer  Finance  does  not  have  the  corresponding  exposure  to  current  tax.  However,  at  the  end  of 
2023,  there  are  geographies  with  tax  laws  for  the  implementation  of  the  rules  of  the  Pilar  II  model 
substantially promulgated that have not entered into force. 

From  the  application  of  the  aforementioned  amendments  to  the  accounting  standards  and 
interpretations, no significant effects have been derived in the consolidated annual accounts of Grupo 
Santander Consumer Finance. 

Finally,  as  of  the  date  of  preparation  of  these  consolidated  annual  accounts,  the  following  rules  are  in  force,  the 
effective date of which is after December 31, 2023: 

• 

Amendment to IFRS 16 Leases: the lease liability on a leased sale requires a lessee-seller to subsequently 
measure lease liabilities arising from a leaseback so that it does not recognize any amount for gain or loss 
in relation to the right of use. On the other hand, the new requirements do not prevent a seller-lessee from 
recognizing in profit or loss related to the partial or total termination of a lease. It shall apply retrospectively 
from 1 January 2024. 

 3 

 
 
 
 
• 

Amendment to IAS 1 Presentation of financial statements: Considering non-current liabilities in which the 
entity  has  the  possibility  of  deferring  payment  in  more  than  12  months  from  the  closing  date  of  the 
reporting period. 

It also includes an additional amendment to IAS 1 on the classification of liabilities with covenants as current 
or non-current, specifying that covenants to be met after the reporting date do not affect the classification 
of liabilities as at that date; also requiring breakdowns on them. 

They  should  be applied  retrospectively  in  accordance  with the normal  requirements of  IAS  8  Accounting 
policies, changes in accounting estimates and errors. They shall apply from 1 January 2024 

Finally, at the date of formulation of these consolidated annual accounts, the following rules were pending adoption 
by the European Union whose effective dates of entry into force are after December 31, 2023: 

• 

Amendments to IAS 7 Statement of Cash Flows and IFRS 7  Financial Instruments: Disclosure: Additional 
disclosures are required for companies entering into supplier financing agreements. The purpose of the new 
disclosures is to provide information on Supplier Finance Arrangements (SFA) that allows investors to assess 
the effects on an entity’s liabilities, cash flows and exposure to liquidity risk. Those amendments shall apply 
from 1 January 2024. 

•  Modification  of  IAS  21  Effects  of  Changes  in  Foreign  Currency  Exchange  Rates:  IAS  21  established  the 
requirements to be applied when there is a lack of temporary interchangeability between two currencies, 
but did not give indications when this situation was not temporary. Given this scenario, IAS 21 has been 
modified establishing the criteria to identify these situations, specifying how entities should estimate the 
spot  exchange  rate,  methodologies  and  data  to  be  considered,  as  well  as  the  associated  breakdown 
requirements. This amendment shall apply from the financial years beginning on 1 January 2025. 

Grupo Santander Consumer Finance is currently analyzing the possible effects of these new rules and interpretations.  

All accounting policies and measurement bases with a material effect on the consolidated financial statements for 

2023 were applied in the preparation of these consolidated annual accounts. 

Use of critical estimates 

The consolidated results and the determination of the consolidated assets are sensitive to the accounting principles, 
valuation criteria and estimates followed by the Administrators of the Santander Consumer Finance Group for the 
preparation of the consolidated annual accounts.  

The main accounting principles and policies and valuation criteria are set out in note 2. 

In the Group’s consolidated financial statements, estimates were occasionally made by the senior management of 

the Santander Consumer Finance Group in order to quantify certain of the assets, liabilities, income, expenses and 

obligations reported herein. These estimates, which were made on the basis of the best information available, relate 

basically to the following: 

1.  The  impairment  losses  on  certain  financial assets at  fair  value through  other  comprehensive  income,  non-
current assets and disposal group that have been classified as held for sale, financial assets at amortized cost, 
investments in joint and associated ventures, tangible assets and intangible assets (see Notes 6, 7, 8, 10, 11, 
12, 13, 14, 15 and 47); 

2.  The assumptions used in the actuarial calculation of post-employment pay liabilities and commitments and 

other long-term commitments held with employees (see Notes 2-r, 2-s and 21); 

 4 

 
 
 
 
 
 
 
 
3.  The useful life of tangible and intangible assets (see Notes 13 and 15); 

4.  Valuation of consolidation trading funds (see Note 14);  

5.  Calculation of provisions and consideration of contingent liabilities (see Note 21); 

6.  The fair value of certain unlisted assets and liabilities (see notes 6, 7, 8, 9, 10, 11, 12, 17, 18 and 19); 

7.  Recoverability of deferred tax assets and corporate tax expenditure (see Notes 2-t and 22); 

8.  The fair value of identifiable assets acquired and liabilities assumed in business combinations according to 

IFRS 3 (see Note 3). 

To update the previous estimates, the Group management has taken into account the current macroeconomic 
scenario resulting from the complex geopolitical situation, as well as inflation and interest rate levels and supply 
chain difficulties, what is generating some impact on economic evolution and is a focus of follow-up, and that 
generates uncertainty in the Group’s estimates. Therefore, the Group management has assessed in particular the 
uncertainties caused by the current environment in relation to credit, liquidity and market risk, taking into account 
the best available information, in order to estimate the impact on the impairment provisions of the credit portfolio, 
in interest rates, and in the valuation of debt instruments, developing in the notes the main estimates made during 
the period ended December 31, 2023 (see Notes 7,10,14 and 47). 

Although these estimates have been made on the basis of the best information available at the end of the 2023 
financial year considered updated information at the date of formulation of these consolidated annual accounts, 
it may be that events that, if any, take place in the future will require modification (up or down) in the coming 
years,  which  would  be  done,  if  any,  prospectively  recognizing  the  effects  of  the  change  in  estimate  on  the 
corresponding consolidated profit and loss account.  

c) Comparability of information presented 

The  information  contained  in  this  report  for  the  financial  year  2022  is  presented  solely  and  exclusively  for 
comparative purposes with the information relating to the financial year 2023 and therefore does not constitute 
the annual accounts of the Group for the financial year 2022. 

d)  Basis of consolidation 

i.  Subsidiaries 

Subsidiaries are defined as entities over which the Bank has the capacity to exercise control. The Bank controls 

an entity when it is exposed, or has rights, to variable returns from its involvement with the investee and has 

the ability to affect those returns through its power over the investee. This situation generally occurs when the 

Bank  has,  directly  or  indirectly,  over  half  of  the  voting  rights  in  the  investee  or  situations  where,  without 

reaching that level of participation, agreement or other circumstances exist that give the Bank control over the 

investee.  

The  financial  statements  of  the  subsidiaries  are  fully  consolidated  with  those  of  the  Bank.  Accordingly,  all 

balances and effects of the transactions between consolidated companies are eliminated on consolidation.  

On acquisition of control of a subsidiary, its assets, liabilities and contingent liabilities are recognised at their 

acquisition-date  fair  values.  Any  positive  differences  between the  acquisition  cost  and  the  fair  values  of  the 

identifiable net assets acquired are recognised as goodwill (see Note 14). Negative differences are recognised 

in profit or loss on the date of acquisition. 

 5 

 
 
 
Additionally, the share of third parties of the Group's equity is presented under “Non-controlling interests” in 

the consolidated balance sheet (see Note 27). Their share of the profit for the year is presented under Profit 

attributable to non-controlling interests in the consolidated income statement. 

The results of subsidiaries acquired during the year are included in the consolidated income statement from the 

date of acquisition to year-end. Similarly, the results of subsidiaries for which control is lost during the year are 

included in the consolidated income statement from the beginning of the year to the date of disposal. 

Regarding entities that, without having the majority of the voting rights, were classified as dependent entities 

and,  therefore,  consolidated  in  these  annual  accounts,  such  circumstance  would  be  a  consequence  of  the 

existence of agreements that affect the relevant activities of these entities and that give control to the Bank. As 

of December 31, 2023 and 2022, there are no companies in which the Group does not have at least 50% of the 

voting rights and which have been considered as Group entities. 

On 31 December 2023 and 2022, no entities were identified in which the Group held over half of the voting 

power and were not considered subsidiaries.  

Appendix I to these consolidated financial statements contains relevant information on the Group’s subsidiaries 

as of 31 December 2023. 

ii. 

Interests in joint ventures  

Joint ventures are deemed to be ventures that, being not dependent entities, are jointly controlled by two or more 
entities not related to each other. This is evidenced by contractual agreements under which two or more entities 
(shareholders)  participate  in  entities  or  carry  out  operations  or  hold  assets  in  such  a  way  that  any  strategic 
financial or operational decision affecting them requires the unanimous consent of all members. 

In the consolidated annual accounts, the joint ventures are valued by the “method of participation”; that is, by the 
fraction of their equity net representing the Group’s share in its capital, once the dividends received from them 
and  other  equity  eliminations  have  been  considered.  In  the  case  of  transactions  with  a  joint  venture,  the 
corresponding losses or gains are eliminated in the Group’s share of its capital. 

Annex II to this consolidated report provides certain relevant information on the joint ventures as of 31 December 
2023. 

iii.  Associates 

They are entities over which the Bank has the capacity to exert significant influence, although not joint control or 
control. Usually, this capacity is manifested in a participation equal to or greater than 20% of the voting rights of 
the participating entity. 

In the consolidated annual accounts, the associated entities are valued by the “participation method”; that is, by 
the fraction of their equity net representing the Group’s share in its capital, once the dividends received from them 
and other equity eliminations have been considered. In the case of transactions with an associated entity, the 
related losses or gains are eliminated in the Group’s share of its capital. 

Annex  II  to  this  consolidated  report  provides  certain  relevant  information  from  associated  entities  as  of  31 
December 2023. 

 6 

 
 
 
iv.  Structured entities 

In  cases  where  the  Group  constitutes  or  participates  in  entities  in  order  to  allow  its  clients  access  to  certain 
investments, or for the transmission of risks or other purposes, also called structured entities since voting rights 
or  similar  rights  are  not  the  decisive  factor  in  deciding  who  controls  the  entity,  it  is  determined,  according  to 
internal criteria and procedures and taking into account the provisions of the reference regulations, whether there 
is control, as described above and therefore whether or not they should be consolidated. Specifically, for those 
entities where it is applicable (investment funds and pension funds, mainly), the Group analyzes the following 
factors: 

–  Percentage of participation maintained by the Group, with 20% generally established as a threshold.  

– 

Identification of the fund manager, verifying whether it is a company controlled by the Group as this aspect 
could affect the ability to direct the relevant activities. 

–  The existence of agreements and/or agreements between investors that may make decision-making require 

joint participation by investors, not in this case being the fund manager who makes the decisions. 

–  Existence of exclusion rights currently exercised (possibility of removing the manager from his position) since 
the existence of these rights may be a limitation on the manager's power over the fund, concluding that the 
manager acts as an agent of investors. 

–  Analysis  of  the  remuneration  regime  of  the  fund  manager,  considering  that  a  remuneration  scheme 
proportional to the service provided does not generally create an exposure of such importance as to indicate 
that the manager is acting as principal. On the contrary, if the remuneration is not in accordance with the 
service rendered, it could give rise to such a statement, which would lead the Group to a different conclusion. 

These structured entities also include the asset securitization funds which are consolidated in those cases 
where, being exposed to variable returns, it is considered that the Group continues to exercise control.  
The exposure associated with unconsolidated structured entities are not material with respect to the Group’s 
consolidated financial statements. 

Appendix I contains, amongst other information, the structured entities (securitization Funds) that are subject 
to consolidation in these consolidated financial statements as of 31 December 2023.  

v.  Business combinations 

A business combination is the bringing together of two or more separate entities or economic units into one 

single entity or group of entities. 

Business  combinations  whereby  the  Group  obtains  control  over  an  entity  or  business  are  recognised  for 
accounting purposes as follows: 

–  The Group proceeds to estimate the cost of the business combination, which will normally correspond to the 
consideration given, defined as the fair value of the assets delivered, the liabilities incurred and the equity 
instruments  issued,  if  any,  by  the  acquiring  entity.  The  cost  of  the  business  combination  does  not  include 
expenses related to the business combination, including fees paid to auditors involved in the transaction, legal 
advisors, investment banks and other consultants. If, prior to the business combination, the Group maintained 
any  investment  in  the  capital  of  the  acquired  entity,  this  interest  is  valued  at  fair  value,  recording  the 
differences between that fair value and the net book value at the date of the combination of counterparties in 
the profit and loss account, forming this investment measured at fair value part of the cost of the business 
combination. 

–  The fair value of the contingent assets, liabilities and liabilities of the acquired entity or business, including 
those intangible assets identified in the business combination that may not be recorded by the acquired entity, 
which are incorporated into the consolidated balance sheet by those securities, is estimated; as well as the 
amount of minority interests (non-controlling interests) and the fair value of previous holdings in the acquired 
one.  

 7 

 
 
 
–  The difference between these concepts is recorded in accordance with subparagraph (k) of this Note 2 if it is 
positive. In the event that this difference is negative, it is recorded in the negative trading fund recognized in 
profit or loss of the consolidated profit and loss account. 

The goodwill is only recorded once when acquiring control of a business. 

vi.  Changes in the levels of ownership interests in dependent companies 

Acquisitions and disposals that do not result in a change of control are accounted for as equity transactions in 
'other reserves', not recognizing any loss or gain in the consolidated profit and loss account and not re-valuing the 
initially  recognized  goodwill.  The  difference  between  the  consideration  paid  or  received  and  the  decrease  or 
increase in minority interests, respectively, is recognized in reserves.  

Similarly, when control of a dependent company is lost, minority assets, liabilities and interests, as well as other 
items  that  may  be  recognized  in  the  company's  'other  cumulative  overall  income'  are  removed  from  the 
consolidated  balance  sheet,  recording  the  fair  value  of  the  consideration  received  as  well  as  any  remaining 
investment. The difference between these amounts is recognized in the consolidated profit and loss account. 

vii.  Acquisitions and disposals 

Note  3  of  this  consolidated  report  provides  information  on  the  most  significant  acquisitions  and  disposals  of 
holdings that have taken place in the years 2023 and 2022. 

e)  Capital and capital adequacy management 

Management  of  the  Bank's  and  the  Group's  capital  should  be  understood  within  the  framework  of  the 

management performed by the Santander Group, of which they form part (see Note 1-a). The Santander Group's 

capital management is performed at regulatory and economic levels. 

The  aim  is  to  secure  the  Santander  Group's  solvency  and  guarantee  its  economic  capital  adequacy  and  its 

compliance with regulatory requirements, as well as an efficient use of capital. 

To this end, the regulatory and economic capital figures and their associated metrics  -return on risk weighted 

assets (RORWA), return on risk-adjusted capital (RORAC) and value creation of each business unit- are generated, 

analysed and reported to the relevant governing bodies on a regular basis.  

As part of the Capital Self-assessment process Framework (to comply with the requirement of Pillar II Basel), the 

Santander Group uses an economic capital measurement model to ensure the sufficiency of the capital to support 

all the risks of its activity under different economic scenarios, with the level of solvency decided by the Santander 

Group. It also evaluates the compliance with regulatory capital ratios in all the different scenarios. 

In order to adequately manage the Santander Group's capital, it is essential to estimate and analyze future needs, 

in anticipation of the various stages of the economic cycle. Projections of regulatory and economic capital are 

made  based  on  the  budgetary  information  (balance  sheet,  income  statement,  etc.)  and  the  macroeconomic 

scenarios defined by the Santander Group's economic research service. These estimates are used by the Group as 

a reference when planning the management actions (issues, securitisations, etc.) required to achieve its capital 

targets. 

In addition, certain stress scenarios are simulated in order to assess the availability of capital in adverse situations. 

These scenarios are based on sharp fluctuations in macroeconomic variables (GDP, interest rates, housing prices, 

etc.) that mirror historical crises that could happen again or plausible but unlikely stress situations. 

 8 

 
 
 
 
Following is a brief description of the regulatory capital framework to which the Group is subject: 

On 26 June 2013, the Basel III legal framework was included in European law through Directive 2013/36 (CRD 

IV), repealing Directives 2006/48 and 2006/49, and through Regulation 575/2013 on prudential requirements 

for credit institutions and investment firms (Capital Requirements Regulation (CRR). 

The CRD IV was transposed into Spanish legislation through Law 10/2014, on the regulation, supervision and 

capital adequacy of credit institutions, and its subsequent implementing regulations contained in Royal Decree-

Law 84/2015 and Bank of Spain Circular 2/2016, which complete its adaptation to Spanish regulation.  

The CRR, of immediate application in each European country, contemplates a gradual implementation calendar 

that allows a progressive adaptation to the new requirements in the European Union regarding AT1 and T2 capital 

instruments.  These  calendars  have  been  incorporated  into  Spanish  regulation  through  Bank  of  Spain  Circular 

2/2014, affecting both new deductions and those issues and equity elements that with this new regulation are 

no longer eligible as such. 

In 2014, the Basel III came into force, which established new global capital, liquidity and leverage standards for 

financial institutions.  

From  a  capital  standpoint,  Basel  III  redefined  what  is  considered  as  available  capital  in  financial  institutions 

(including  new  deductions  and raising  the  requirements for  eligible  equity  instruments),  raised  the  minimum 

capital requirements, demanded that  financial institutions provide excess capital (capital buffers) and added new 

requirements for the risks considered.  

In Europe, Basel III was implemented through Directive 2013/36/EU (CRD IV) and Regulation 575/2013 (CRR). 

CRD  IV  was  transposed  into  Spanish  regulations  through  Law  10/2014  on  the  regulation,  supervision  and 

solvency of credit institutions and its subsequent regulatory development contained in Royal Decree 84/2015. 

The CRR is directly applicable in the EU Member States and therefore repeals the national regulations regarding 

minimum capital requirements existing prior to its entry into force.  

On  27  December  2017,  Regulation  2017/2395  was  published,  amending  the  CRR  with  regard  to  transitional 

provisions to mitigate the impact of the introduction of IFRS 9, which took place on 1 January 2018. However, as 

a consequence of the Covid-19 health crisis, on June 24, 2020, the European Commission published Regulation 

(EU)  2020/873,  which  amends  the  previous  one  regarding  the  transitional  adjustments  arising  from  the 

application of IFRS 9 accounting standards. 

The regulatory changes introduced in the new regulation are focused mainly on the dynamic approach and the 

extension of the phase-in until 2024 in order to mitigate the impact of the increase in the volume of provisions. 

In terms of how to determine their impact, the static and dynamic approach must be taken into account: 

Regarding the static approach, it would correspond to apply the factor of 0.7 expected for the year 2020 while the 

dynamic approaches should be distinguished between: 

–  Dynamic approach 1: it measures the evolution of non-default provisions from the date of first application 

of IFRS 9 (January 1, 2018) to the reporting date (January 1, 2020), maintaining the phase-in factors for 5 

years (2018-2022) provided in the previous Regulation. 

 9 

 
–  Dynamic approach 2: it measures the evolution of non-default provisions from January 1, 2020 until the 

reporting date, applying new phase-in factors updated until 2024. 

The main objective of this modification was to isolate the effect of the increase in non-default provisions caused 

by the COVID-19 health crisis and thus not to harm the top-quality capital of credit institutions. 

In  addition,  on  28  December  2017  Regulations  2017/2401  and  2017/2402  were  published,  incorporating  the 

new  securitisation  framework.  The  first  regulation  established  a  new  methodology  for  calculating  capital 

requirements  for  securitisations  and  a  transitional  period  ending  on  31  December  2019,  while  the  second 

regulation  defines  a  type  of  STS  securitisation  which,  due  to  characteristics  ('simple,  transparent  and 

standardised')s, receives preferential treatment in terms of lower capital requirements. 

With regard to Non-Performing Exposures (NPEs), rules have been published with the aim of implementing the 

"Action Plan for Non-Performing Exposures in Europe", published by the European Council in July 2017. The most 

relevant are the following: 

–  The ECB's supervisory expectation to address the stock of NPEs through provisioning, 

–  European Central Bank Guidance on Non-performing loans to credit institutions, published in March 2017: 

the Appendix to this Guidance, published in March 2018, sets out timetables with quantitative supervisory 

expectations for provisioning of this type of exposure. Applicable to exposures originated prior to 26 April 

2019 and which have become NPE on or after 1 April 2018. Non-compliance could result in a higher charge 

for Pillar 2. 

–  Amendment  of  the  RRC  by  Regulation  2019/630  regarding  the  minimum  coverage  of  losses  arising  from 

doubtful  exposures  (prudential  backstop),  published  in  April  2019:  this  regulation  includes  timetables  of 

quantitative  requirements  for minimum  provisioning  of  NPE's.  It  applies  to  PPE's  originated  after  26  April 

2019 and failure to comply would result in a deduction from the institutions' CET1. 

e) 

Plan for the roll-out of advanced approaches and authorisation from the supervisory authorities  

Santander Consumer Finance Group, following Santander Group policies, continues with its proposal to adopt, 

progressively, over the next few years, the advanced internal ratings-based (AIRB) approach for substantially all 

its  banks,  until  the  percentage  of  exposure  of  the  loan  portfolio  covered  by  this  approach  exceeds  90%.  The 

commitment  assumed  before  the  supervisor  still  implies  the  adaptation  of  advanced  models  within  the  key 

markets where it operates. 

Accordingly, the Group continued in 2022 with the project for the progressive implementation of the technology 

platforms  and  methodological  improvements  required  for  the  roll-out  of  the  AIRB  approaches  for  regulatory 

capital calculation purposes at the various Group units.  

The  Group  has  obtained  authorisation  from  the  supervisory  authorities  to  use  the  AIRB  approach  for  the 

calculation of regulatory capital requirements for credit risk for the Parent and the main subsidiaries in Spain as 

well as for certain portfolios in Germany, the Nordic countries (Norway, Sweden and Finland), and France. 

With respect to operational risk, the Group currently uses the standardised approach for calculating regulatory 

capital as foreseen in the Capital Requirements Regulation (CRR).  

 10 

 
 
f)  Deposit Guarantee Fund and Single Resolution Fund 

The Bank and other consolidated entities are integrated into the Deposit Guarantee Fund, National Resolution 
Funds or equivalent bodies of their respective countries. 

i.  Deposit Guarantee Fund 

The Deposit Guarantee Fund (“FGD”), established by Royal Decree – Law 16/2011, of 14 October, creating the 
FGD, which was modified in accordance with the wording given by the Final Provision Tenth of Law 11/2015, of 
18 June, recovery and resolution of credit institutions and investment firms (in force since 20 June 2015). This Law 
transposes  into  Spanish  law  Directive  2014/49/EU  of  16  April  on  deposit  guarantee  systems.  The  annual 
contribution to be made by the institutions to this fund is determined by the Managing Commission of the DGF, 
and consists of the contribution based on the guaranteed deposits of each institution corrected by its risk profile, 
that includes the phase of the economic cycle and the impact of procyclical contributions, according to paragraph 
3 of article 6 of Royal Decree-Law 16/2011. 

The purpose of the FGD is to guarantee deposits in credit institutions up to the limit contemplated in the Royal 
Decree-Law.  In  order  to  meet  its  objectives,  the  FGD  draws  on  the  aforementioned  annual  contributions,  the 
spillovers that the Fund makes between the entities that join it and the resources raised in the stock markets, 
loans and any other indebtedness operations. 

Taking into account the foregoing and to strengthen the assets of the FGD, Royal Decree-Law 6/2013 of 22 March, 
on  the  protection  of  the  holders  of  certain  savings  and  investment  products  and  other  financial  measures,  it 
established a spill equivalent to 3 per thousand of the institutions’ deposits as of December 31, 2012. This spill 
becomes effective in two sections: 

i.  Two fifths to be satisfied within twenty working days from December 31, 2013. 

ii.  Three fifths to be paid within a maximum period of seven years and according to the schedule of payments 

established by the Managing Commission of the FGD.  

Additional information on the Bank’s contributions of this type made in 2023 and 2022 can be found in the Bank’s 
individual report of its annual accounts for 2023. 

ii.  Single Resolution Fund 

In March 2014, the Parliament and the European Council reached a political agreement on the creation of the 
second pillar of the banking union, the Single Resolution Mechanism (“SRM”). The main objective of the SRM is 
to  ensure  that  future  bank  failures  in  the  banking  union  are  managed  efficiently,  with  minimal  costs  for  the 
taxpayer and the real economy. The scope of the SRM is identical to that of the SSM, i.e. a central authority, the 
Single Resolution Board (“SRB”), is ultimately responsible for the decision to initiate the resolution of a bank, 
while the operational decision will be implemented in cooperation with national resolution authorities. The SRB 
started its work as an autonomous EU body on 1 January 2015. 

The rules governing the banking union are intended to ensure that the resolutions are financed primarily by banks 
and their shareholders and, if necessary, also partially by the institution's creditors. However, another source of 
funding will also be available and can be used if the contributions of shareholders and creditors of the institution 
are not sufficient. This is the Single Resolution Fund (“SRF”), which is administered by the SRB. The regulation 
provides that banks will pay contributions to the SRF over eight years. 

In this regard, on 1 January 2016, the SRF came into operation, which has been implemented by Regulation (EU) 
No  806/2014  of  the  European  Parliament  and  of  the  Council.  The  SRB  is  responsible  for  calculating  the 
contributions to be made by credit institutions and investment firms to the SRF. These contributions are based, 
from the financial year 2016, on: (A) a flat-rate contribution (or basic annual contribution), pro rata with respect 
to  total  liabilities,  excluding  own  funds,  the  secured  deposits  of  all  authorized  entities  in  the  territory  of  the 
participating Member states; and (b) a risk-adjusted contribution, which shall be based on the criteria set out in 
Article  103(7)  of  Directive  2014/59/EU,  taking  into  account  the  principle  of  proportionality,  without  creating 
distortions between banking structures in the Member states. The amount of this contribution accrues from the 
financial year 2016, on an annual basis. 

 11 

 
 
The amount accrued for contributions to both funds as at 31 December 2023 amounted to EUR 64,982 thousand 
(as at 31 December 2022 it amounted to EUR 81,891 thousand), having been included under “Other operating 
expenses” in the profit and loss account (see Note 37). 

iii.  National Resolution Fund 

In the year 2015, Royal Decree 1012/2015, of 6 November, was published, which developed Law 11/2015, of 18 
June, on recovery and resolution of credit institutions and investment services companies, and by which Royal 
Decree  2606/1996,  was  modified.  of  20  December  on  Deposit  Guarantee  Funds  of  Credit  Institutions.  The 
aforementioned Law 11/2015 regulates the creation of the National Resolution Fund, whose financial resources 
should reach, by December 31, 2024, 1% of the amount of guaranteed deposits, through contributions from credit 
institutions  and  investment  services  companies  established  in  Spain.  The  detailed  form  of  calculation  of 
contributions to this Fund is regulated by Commission Delegated Regulation (EU) 2015/63 of 21 October 2014 
and  is  calculated  by  the  Ordered  Bank  Resolution  Fund  (“FROB”),  based  on  the  information  provided  by  each 
entity. 

The expenditure incurred for the contribution made by the Bank to the National Resolution Fund in Spain in 2023 
amounted to 488 thousand euros (451 thousand euros in 2022), it is recorded under “Other operating expenses” 
in the attached profit and loss account (see Note 37). 

g)  Environmental impact 

Given  the  activities  to  which  the  Group  companies  are  engaged,  they  have  no  liabilities,  expenses,  assets  or 
provisions or contingencies of an environmental nature that could be significant in relation to the assets, financial 
situation  and  consolidated  results  of  the  Group.  For  this  reason,  no  specific  breakdowns  are  included  in  this 
consolidated report with regard to information on environmental issues. 

h)  Events after the reporting period 

Subsequent  to  close  of  the  fiscal  year  ended  December  31,  2023  and  until  the  date  of  formulation  of  these 
Consolidated  Annual  Accounts  for  that  year,  no  event  has  occurred  that  significantly  affects  or  modifies  the 
information contained therein. 

2.  Accounting principles and policies and valuation criteria applied 

The following accounting principles and policies and valuation criteria have been applied in the preparation of the 
consolidated annual accounts: 

a)  Foreign currency transactions 

i.  Presentation currency 

The functional and presentation currency of the Bank is the euro. The Group's currency of presentation is also the 
euro. 

ii.  Criteria for the conversion of balances into foreign currency 

The conversion of foreign currency balances into euros takes place in two consecutive phases: 

–  Conversion of the foreign currency to the presentation currency (currency of the main economic environment 

in which the entity operates); and 

–  Conversion into euros of balances held in the functional currencies of entities whose functional currency is 

not the euro. 

 12 

 
 
iii.  Conversion of foreign currency to presentation currency 

Foreign currency transactions carried out by consolidated entities (or valued by the equity method) not based in 
countries of the Monetary Union are initially recorded in their respective currencies. Subsequently, the monetary 
balances in foreign currency are converted to their respective functional currencies using the year-end exchange 
rate. 

Furthermore: 

–  Non-monetary  items  valued  at  their  historical  cost  are  converted  to  the  currency  of  presentation  at  the 

exchange rate of the date of acquisition. 

–  Non-monetary items measured at fair value are converted at the exchange rate on the date on which such fair 

value was determined. 

– 

Income and expenses are converted at the average exchange rates for the period for all operations within the 
period. In applying this criterion, the Panel considers whether there have been significant changes in exchange 
rates during the financial year which, due to their relevance to the accounts as a whole, make it necessary to 
apply exchange rates at the date of the transaction instead of such average exchange rates.  

–  Forward trading transactions of currencies against currencies and currencies against euros that do not cover 

equity positions are converted at the exchange rates established on the closing date of the financial year by 

the forward currency market for the corresponding maturity. 

iv.  Conversion of functional currencies into euros 

The  balances  in  the  annual  accounts  of  consolidated  institutions  (or  valued  by  the  equity  method)  whose 
functional currency is other than the euro are converted into euros as follows: 

–  Assets and liabilities, by application of the exchange rate at year-end. 

– 

Income and expenditure, applying the average exchange rates for the year. 

–  Equity items, at historical exchange rates. 

v.  Recognition of exchange differences 

Exchange differences arising from the translation of foreign currency-denominated balances into the reporting 
currency  are  generally  recorded  at  their  net  amount  in  the  exchange  differences  chapter  of  the  consolidated 
income statement, net, with the exception of exchange differences in financial instruments classified at fair value 
through profit and loss, which are recorded in the consolidated profit and loss account without differentiating 
them from other changes that may occur at fair value, and exchange differences in non-monetary items whose 
fair  value  is  adjusted  in  equity,  recorded  under  other  cumulative  comprehensive  income  –  items  that  may  be 
reclassified to profit or loss – currency conversion, except for differences in exchange for equity instruments, in 
which the option of irrevocably being measured at fair value through other cumulative comprehensive income 
has been chosen, that other cumulative comprehensive income – items not to be reclassified into profit or loss – 
changes in the fair value of equity instruments measured at fair value through other comprehensive income are 
recognized in the chapter (see Note 26). 

The  exchange  differences  that  occur  when  converting  financial  statements  denominated  in  the  functional 
currencies of entities whose functional currency is other than the euro into euros are recorded under the equity 
heading Other cumulative overall income – elements that can be reclassified into profit or loss – conversion of 
consolidated  balance  sheet  currencies,  while  those  that  originate  in  the  conversion into  euros of  the  financial 
statements of entities valued by the equity method are recorded as part of the balance of the equity heading other 
cumulative overall income  – elements that will not be reclassified into results and elements that they can be 
reclassified into profit or loss – participation in other recognized income and expenses from investments in joint 
and associated ventures up to the balance sheet of the item to which they correspond, at which time they will be 
recorded in profit or loss. 

 13 

 
Exchange differences arising from actuarial gains or losses when converting financial statements denominated in 
the  functional  currencies  of  entities  whose  functional  currency  is  other  than  the  euro  into  euros  are  recorded 
under equity heading Other cumulative comprehensive income  - items other than not they will be reclassified 
into profit or actuarial (-) losses in defined benefit pension plans (see Note 21 and Note 26). 

vi.  Entities located in hyperinflationary economies 

As at 31 December 2023 and 2022, none of the functional currencies of consolidated and associated entities, 
located abroad, were held in economies considered highly inflationary according to the criteria established in this 
regard by the International Financial Reporting Standards adopted by the European Union. Consequently, at the 
close of the accounts of the last two financial years, there has been no need to adjust the financial statements of 
any consolidated or associated entity to correct them for the effects of inflation. 

vii.  Exposure to foreign 

The value in euros of the total foreign currency assets and liabilities held by the Group as at 31 December 2023 
and  2022  amounts  to  18,193  million  euros  and  11,574  million  euros,  respectively  (20,296  million  euros  and 
12,221  million  euros,  respectively).  at  the  end  of  financial  year  2022)  –see  Note  44.b–.  As  of  December  31, 
97.27% (98.80% as of December 31, 2022) of foreign currency assets and 100% (100% as of December 31, 2022) 
of foreign currency liabilities were Norwegian kroner (approximately 96.82%). The rest are, in their totality, other 
currencies  quoted  in  the  Spanish  market.  The  effect  on  the  consolidated  profit  and  loss  account  and  on  the 
consolidated net worth by percentage changes of 1 per cent in the various foreign currencies in which the Group 
maintains significant balances, considering the exchange rate hedges established by the Group in this regard, it 
would be insignificant.  

b)  Definitions and classification of financial instruments 

i.  Definitions 

A  “financial  instrument”  is  a  contract  that  gives  rise  to a  financial  asset in one  entity  and  simultaneously  to  a 
financial liability or capital instrument in another entity. 

A Capital or equity instrument is a legal business that demonstrates a residual stake in the assets of the issuing 
entity after all its liabilities are deducted. 

A “financial derivative” is a financial instrument whose value changes in response to changes in an observable 
market variable (such as an interest rate, exchange rate, the price of a financial instrument or a market index, 
including credit ratings), the initial investment of which is very small relative to that which would have to be made 
in other financial instruments with a similar response to changes in market conditions, and which is generally 
settled at a future date. 

“Hybrid financial instruments” are contracts that simultaneously include a master contract other than a derivative 
together with a financial derivative, called an implied derivative, that it is not individually transferable and that it 
has  the  effect that  some  of  the  cash  flows  of  the  hybrid  contract  vary  in  the  same  way  as  would  the  implicit 
derivative considered in isolation. 

Compound financial instruments are contracts that for their issuer generate both a financial liability and an own 
capital  instrument  (such  as  convertible  bonds  that  grant  their  holder  the  right  to  convert  them  into  equity 
instruments of the issuing entity). 

The preference shares contingently convertible into ordinary shares eligible as Additional Tier 1 capital (“CCPSs”) 

-perpetual preference shares, which may be repurchased by the issuer in certain circumstances, the interest on 

which is discretionary, and would convert into a variable number of newly issued ordinary shares if the capital 

ratio of the Bank or its consolidated group falls below a given percentage (trigger event), as those two terms are 

defined in the related issue prospectuses- are recognised for accounting purposes by the Group as compound 

instruments. The liability component reflects the issuer's obligation to deliver a variable number of shares and 

the equity component reflects the issuer's discretion in relation to the payment of the related coupons. In order 

to effect the initial allocation, the Group estimates the fair value of the liability as the amount that would have to 

be delivered if the trigger event were to occur immediately and, accordingly, the equity component, calculated as 

 14 

 
the residual amount, is zero. In view of the aforementioned discretionary nature of the payment of the coupons, 

they are deducted directly from equity. 

Also, the contingently redeemable perpetual debentures, which may be purchased by the issuer under certain 

circumstances,  whose  remuneration  is  discretionary,  and  which  will  be  redeemed,  in  whole  or  in  part,  on  a 

permanent basis if the Bank or its consolidated group has a capital ratio below a certain percentage (trigger event), 

as defined in the related prospectuses, are accounted for by the Group as equity instruments. 

The following transactions are not treated, for accounting purposes, as financial instruments: 

– 

Investments in joint ventures and associates in joint ventures and associated entities (see Note 12). 

–  Rights and obligations arising from employee benefit plans (see Note 21). 

ii.  Classification of financial assets for measurement purposes 

Financial assets are presented under the different categories in which they are classified for management and 
valuation purposes, unless they are to be presented as “non-current assets and disposal groups that have been 
classified as held for sale”, or correspond to “cash, cash,” or “cash,” or “cash,” or “cash,” or “cash,”. cash balances in 
central banks and other demand deposits”, “Derivatives – hedge accounting” or “Investments in joint ventures and 
associates”, in which case, are displayed independently. 

The classification criterion of financial assets depends both on the business model for their management and on 
the characteristics of their contractual flows. 

The  Group’s  business  models  refer  to  how  the  Group  manages  its  financial  assets  to  generate  cash  flows.  In 
defining them, the Group takes into account the following factors: 

–  How key management personnel are evaluated and reported on the performance of the business model and 

the financial assets held in the business model. 

–  The risks that affect the performance of the business model (and the financial assets held in the business 

model) and, in particular, the way in which those risks are managed. 

–  How business managers are rewarded. 

–  The frequency and volume of sales in previous years, as well as the expectations of future sales. 

The  analysis  of  the  characteristics  of  contractual  flows  of  financial  assets  requires  an  assessment  of  the 
consistency  of  these  flows  with  a  basic  loan agreement.  The  Group  determines  whether  the  contractual  cash 
flows of its financial assets are only payments of principal and interest on the principal amount outstanding at the 
beginning of the transaction. This analysis takes into account four factors (performance, clauses, contractually 
linked products and foreign exchange). In this regard, among the most significant trials employed by the Group 
in carrying out this analysis, are the following:  

•  The return on financial assets, in particular in cases of periodic interest rate adjustment where the term of the 
reference  interest  rate  does  not  coincide  with  the  frequency  of  adjustment.  In  these  cases,  an  assessment  is 
carried out to determine whether contractual cash flows differ significantly from flows without this change in the 
time value of money, establishing a tolerance level of 2%.  

•  Financial assets whose cash flows have different payment priority due to contractual linkage to underlying assets 
(such as securitizations) require a look-through analysis by the Group to review that both the financial assets and 
the underlying assets are payments of principal and interest only, and that the credit risk exposure of the pool of 
underlying  assets  belonging  to  the  analyzed  tranche  is  less  than  or  equal  to  the  credit  risk  exposure  of  the 
underlying asset pool of the instrument. 

 15 

 
 
On this basis, the asset can be measured at amortized cost, at fair value through other comprehensive income, or 
at fair value through changes in profit or loss for the period. The IFRS9 also provides for the option of designating 
an instrument at fair value through profit or loss if doing so eliminates or significantly reduces a measurement or 
recognition inconsistency (sometimes referred to as “accounting asymmetry”) that would otherwise arise from 
the measurement of assets or liabilities or from the recognition of gains and losses on different bases. The Group 
uses the following criteria for the classification of debt instruments:  

•  Amortized cost: Financial instruments under a business model whose objective is to collect principal and 
interest flows, for which there are no significant unjustified sales and fair value is not a key element in the 
management of these assets and contractual conditions result in cash flows at specific dates, which are 
only principal and interest payments on the outstanding principal amount. In this sense, unjustified sales 
are considered those other than those related to increased asset credit risk, unforeseen financing needs 
(liquidity  stress  scenarios).  In  addition,  the  characteristics  of  their  contractual  flows  represent 
substantially a “basic financing agreement”. 

•  Fair  value  with  changes  in  other  comprehensive  income:  Financial  instruments  included  in  a  business 
model whose objective is achieved through the collection of principal and interest flows and the sale of 
such  assets,  fair  value  being  a  key  element  in  the  management  of  these  assets.  In  addition,  the 
characteristics of their contractual flows represent substantially a “basic financing agreement”. 

•  Fair  value  with  changes  in  profit  or  loss:  financial  instruments  included  in  a  business  model  whose 
objective  is  not  achieved  through  the  aforementioned  ones,  fair  value  being  a  key  element  in  the 
management of these assets, and financial instruments whose characteristics of their contractual flows 
do  not  substantially  represent  a  “basic  financing  agreement”.  This  would  include  portfolios  classified 
under  the  headings  “Financial  assets  held  for  trading”,  “Non-trading  financial  assets  obligatorily 
measured at fair value through profit or loss” and “Financial assets designated at fair value through profit 
or loss”. 

Equity instruments will be classified at fair value under IFRS 9, with changes in profit or loss, unless the Group 

decides,  for  non-trading  assets,  to  classify  them  at  fair  value  with  changes  in  other  comprehensive  income 

(irrevocably) in the initial moment. 

iii.  Classification of financial assets for presentation purposes 

Financial assets are classified by nature into the following items in the consolidated balance sheet: 

–  Cash  and  balances  at  central  banks  and  other  demand  deposits:  Cash  balances  and  immediately  available 

debtor balances originating from deposits held in central banks and credit institutions. 

–  Loans and advances: Debit balances of all credits or loans granted by the Group except securities, receivables 
of financial leasing transactions and other financial debtor balances in favor of the Group, such as checks by 
credit institutions, balances outstanding from liquidating chambers and bodies for exchange transactions and 
organized markets, cash bonds, passive dividends required, fees for financial guarantees pending collection 
and debtor balances for transactions that do not originate from banking operations and services such as the 
collection of rents and the like. They are classified according to the institutional sector to which the debtor 
belongs in: 

–  Central Banks: Credits of any nature, including deposits and money market operations, in the name of the 

Bank of Spain or other central banks. 

–  Credit institutions: Credit of any nature, including deposits and money market operations, on behalf of 

credit institutions. 

–  Customers: Collects the remaining credits, including money market operations carried out through central 

counterparties. 

–  Debt instruments: Bonds and other securities which recognize a debt for its issuer, which accrue remuneration 

in the form of interest, and which are set in securities or account notes. 

 16 

 
–  Equity instruments: Financial instruments issued by other entities, such as shares, which have the nature of 
equity instruments for the issuer, except for interests in dependent entities, associates and joint ventures. This 
item includes investment fund holdings. 

–  Derivatives: Includes the fair value in favor of the Group of financial derivatives that are not part of accounting 

hedges, including segregated implicit derivatives of hybrid financial instruments. 

–  Temporary asset acquisitions: purchases of financial instruments with the commitment of their non-optional 
retrocession at a given price (repos) are recorded in the consolidated balance sheet as a financing granted 
according to the nature of the corresponding debtors, under the heading 'Loans and advances' ('central banks', 
'credit  institutions'  or 'clientele').  The  difference  between  purchase  and  sale  prices  is recorded as  financial 
interest over the life of the contract. 

–  Changes in the fair value of covered items in a portfolio covered by interest rate risk: counterparty chapter of 
amounts  charged  to  the  consolidated  profit  and  loss  account  resulting  from  the  valuation  of  portfolios  of 
financial instruments that are effectively covered by interest rate risk through fair value hedging derivatives. 

–  Derivatives  –  Hedge  Accounting:  Includes  the  fair  value  in  favor  of  the  Group  of  derivatives,  including 
segregated  implicit  derivatives  of  hybrid  financial  instruments,  designated  as  hedging  instruments  in 
accounting hedges. 

iv.  Classification of financial liabilities for valuation purposes 

Financial liabilities are initially classified into the various categories in which they are classified for the purposes 
of  their  management  and  valuation,  unless  they  must  be  presented  as  liabilities  associated  with  non-current 
assets on sale, or correspond to derivatives – hedge accounting, changes in the fair value of covered items in an 
interest rate risk hedged portfolio, which are shown independently. 

Financial liabilities are included for valuation purposes in one of the following portfolios: 

–  Financial liabilities held for trading (at fair value through profit and loss): financial liabilities issued with the 
aim of benefiting in the short term from changes in their prices, financial derivatives that are not considered 
book-hedging, and financial liabilities arising from the firm sale of financial assets temporarily acquired or 
borrowed (short positions). 

–  Financial  liabilities  designated  at  fair  value  through  profit  or  loss:  Financial  liabilities  are  included  in  this 
category where more relevant information is obtained either because this eliminates or significantly reduces 
inconsistencies in recognition or valuation (also called accounting asymmetries) which would arise from the 
valuation of assets or liabilities or from the recognition of their gains or losses under different criteria, either 
because there is a group of financial liabilities, or financial assets and liabilities, and they are managed and 
their performance assessed on the basis of their fair value, in accordance with a documented risk management 
or investment strategy and information from that group is also provided on the basis of fair value to key staff 
of  the  Group’s  management.  Liabilities  may  only  be  included  in  this  portfolio  on  the  date  of  issue  or 
origination. 

–  Financial liabilities at amortized cost: Financial liabilities that are not included in any of the above categories 
and  that  respond  to  the  typical  fundraising  activities  of  financial  institutions,  regardless  of  their  form  of 
instrumentalization and their maturity. 

v.  Classification of financial liabilities for presentation purposes 

Financial liabilities are included, for the purpose of their presentation according to their nature in the consolidated 
balance sheet, under the following headings: 

–  Deposits: Includes amounts of repayable balances received in cash by the institution, including those in the 
nature of subordinated liabilities (the amount of financing received which, for credit priority purposes, are 
behind common creditors), except for debt securities. It also includes bonds and cash appropriations received 
whose amount can be freely invested. Deposits are classified according to the institutional sector to which the 
creditor belongs in: 

•  Central Banks: Deposits of any nature including credits received and money market operations received 

from the Bank of Spain or other central banks. 

 17 

 
•  Credit institutions: Deposits of any nature, including credits received and money market transactions on 

behalf of credit institutions. 

•  Customer: includes the remaining deposits, including the amount of money market transactions carried 

out through central counterparties. 

During the financial year 2019 the European Central Bank announced a new Targeted Long-Term Refinancing 
Operations Program (TLTRO III), which included special conditions, including: a reduction in the interest rate 
applicable between June 2020 and June 2022 subject to the fulfillment of a certain volume of computable 
loans. 

Grupo Santander Consumer Finance chose to accrue interest according to the specific periods of adjustment 
to  market  rates,  so  it  has  recorded  in  the  income  statement  from  June  2020  to  June  2022  the  interest 
corresponding  to  that  period  (-1%),  having  met  the  threshold  for  computable  loans  resulting  from  the 
extratipe as at that date. 

Subsequently, and following the changes made by the European Central Bank to the terms of the program, 
which  include  changes  in its  interest  rates,  the  Group  has  updated  the  effective  interest  rate  at  which  the 
interest  accrues  on  that  financial  liability,  maintaining  the  approach  adopted  in  previous  years,  and 
considering  these  modifications  a  change  in  the  variable  interest  rate  (affecting  the  TAR)  and  is  applied 
prospectively. 

–  Debt securities issued: Includes the amount of bonds and other debts represented by marketable securities, 
including those having the nature of subordinated liabilities (the amount of financing received which, for the 
purpose of credit priority, lie behind common creditors. It also includes the amount of financial instruments 
issued by the Group that, having the legal nature of capital, do not meet the requirements to qualify as equity, 
such  as  certain  preferred  shares  issued).  This  item  includes  the  financial  liability  component  of  issued 
securities that are composite financial instruments.  

–  Derivatives: Includes the fair value with unfavorable balance for the Group of derivatives, including implicit 
derivatives that have been segregated from the main contract, which are not part of accounting hedges. 

–  Short Positions: The amount of financial liabilities arising from the firm sale of financial assets temporarily 

acquired or borrowed. 

–  Other financial liabilities: Includes the amount of obligations payable in the nature of financial liabilities not 
included elsewhere and liabilities for financial collateral contracts, unless classified as non-performing. 

–  Temporary assignments of assets: sales of financial instruments with the commitment of their non-optional 
retrocession at a given price (repos) are recorded in the consolidated balance sheet as a financing received 
according to the nature of the corresponding creditor, under the heading 'Deposits' ('Central banks', 'Credit 
institutions' or 'Clientele'). The difference between purchase and sale prices is recorded as financial interest 
over the life of the contract. 

–  Changes in the fair value of covered items in a portfolio covered by interest rate risk: counterparty chapter of 
amounts  charged  to  the  consolidated  profit  and  loss  account  resulting  from  the  valuation  of  portfolios  of 
financial instruments that are effectively covered by interest rate risk through fair value hedging derivatives. 

–  Derivatives – Hedge Accounting: Includes the fair value against the Group of derivatives, including segregated 
implicit derivatives of hybrid financial instruments, designated as hedging instruments in accounting hedges. 

c)  Measurement of financial assets and liabilities and recognition of fair value changes 

Generally, financial assets and liabilities are initially recorded at their fair value, which, unless evidence to the 
contrary, is the price of the transaction. For instruments not measured at fair value through profit and loss changes 
it is adjusted to transaction costs.  

In  this  regard,  IFRS  9  provides  that  conventional  purchases  or  sales  of  financial  assets  will  be  recognized  and 
discharged according to the trading date or the settlement date. The Group has chosen to record such a record on 
the  trading  date  or  settlement  date  in  accordance  with  the  convention  of  each  of  the  markets  in  which  the 
transactions are made. For example, in relation to the purchase or sale of debt securities or equity instruments 
traded on the Spanish market, the securities market regulations establish their effective transfer at the time of 
settlement, therefore, the same time has been established for the accounting record. 

 18 

 
The fair value of instruments not measured at fair value through profit and loss is adjusted to transaction costs. 
Subsequently, and at the time of each accounting closure, they are valued according to the following criteria:  

i.  Measurement of financial assets 

Financial assets are valued primarily at fair value without deducting any transaction costs for their sale. 

The fair value of a financial instrument, at a given date, is understood to be the price that would be received for 
the sale of an asset or paid to transfer a liability through an orderly transaction between market participants. The 
most objective and common reference to fair value of a financial instrument is the price that would be paid for it 
in an active, transparent and deep market (trading price or market price). As at 31 December 2023, there is no 
significant investment in listed financial instruments that has ceased to be recorded for its trading value as a result 
of the fact that its market cannot be considered as active. 

If there is no market price for a given financial instrument, the fair value of a financial instrument is estimated to 
be that established in recent transactions of similar instruments and, failing that, to valuation models sufficiently 
contrasted  by  the  international  financial  community,  taking  into  account  the  specific  peculiarities  of  the 
instrument to be assessed and, in particular, the different types of risk associated with the instrument. 

All derivatives are recorded on the balance sheet at fair value from the date of purchase. If their fair value is positive 
they will be recorded as an asset and if it is negative they will be recorded as a liability. At the date of procurement, 
it is understood that, unless evidence to the contrary, its fair value is equal to the price of the transaction. Changes 
in the fair value of derivatives designated as accounting hedging from the date of procurement are recorded in 
return in the profit and loss account consolidated under the heading Gains or losses from hedging accounting, net. 
In particular, the fair value of financial derivatives traded on organized markets included in trading portfolios is 
assimilated to their daily trading and if, for exceptional reasons, their trading cannot be established on a given 
date, methods similar to those used to value derivatives contracted in non-organized markets are used to value 
them. 

The fair value of these derivatives is assimilated to the sum of future cash flows originating in the instrument, 
discounted at the valuation date (present value or theoretical closing), using methods recognized by the financial 
markets in the valuation process: net present value, options pricing models, among other methods. 

Balances of securities representing debt and loans and advances under a business model whose objective is  to 
collect principal and interest flows are valued at their amortized cost, provided they meet the SPPI test (solely 
Payments of Principal and Interest) using the effective interest rate method in its determination. Amortized cost 
means  the  acquisition  cost  of  a  corrected  financial  asset  or  liability  (in  more  or  less,  as  the  case  may  be)  for 
principal repayments and the systematically charged portion of the difference between the initial cost and the 
corresponding  maturity  repayment  value  to  the  consolidated  profit  and  loss  account.  In  the  case  of  financial 
assets,  the  amortized  cost  also  includes  impairment-related  corrections  to  their  value.  Loans  and  advances 
covered in fair value hedging transactions record changes in fair value related to the risk or the risks covered in 
such hedging operations. 

The effective interest rate is the refresh rate that exactly equates the initial value of a financial instrument to the 
totality of its cash flows estimated by all concepts throughout its remaining life. For financial instruments at fixed 
interest rates, the effective interest rate coincides with the contractual interest rate established at the time of their 
acquisition plus, where appropriate, the transaction fees and costs which, by their nature, are part of their financial 
performance. In variable interest rate financial instruments, the effective interest rate coincides with the rate of 
return in effect for all items until the first revision of the benchmark interest rate to take place. 

 19 

 
Equity  instruments  and  contracts  related  to  those  instruments  should  be  measured  at  fair  value.  However,  in 
certain specific circumstances, the Group considers that the cost is an adequate estimate of fair value. This may 
be the case if the newly available information is insufficient to measure such fair value, or if there is a wide range 
of possible fair value measurements and the cost represents the best estimate of fair value within that range. The 
amounts for which financial assets are recorded represent, in all significant respects, the Group’s highest level of 
credit  risk  exposure  at  each  reporting  date.  The  Group  has  collateral  taken  and  other  credit  improvements  to 
mitigate its exposure to credit risk, consisting mainly of mortgage, cash, and other credit guarantees. of equity 
and personal instruments, assets transferred in leasing and renting, assets acquired with repurchase agreement, 
securities loans and credit derivatives. 

ii.  Measurement of financial liabilities 

Financial liabilities are generally valued at their amortized cost, as defined above, except those included in the 
Financial liabilities held for trading chapters, financial liabilities at fair value through profit or loss and financial 
liabilities designated as items covered in fair value hedges (or as hedging instruments) the book value of which is 
modified by changes in fair value related to the risk or the risks covered in such hedging operations. Changes in 
credit risk arising from financial liabilities designated at fair value through profit or loss shall be recorded in other 
cumulative  comprehensive  income,  unless  they  generate  or  increase  accounting  asymmetry,  in  which  case, 
changes in the fair value of the financial liability in all its concepts shall be recorded in the income statement.  

Valuation techniques 

Financial instruments at fair value and determined by published quotes on active markets (Level 1), include public 
debt,  private  debt  and  derivatives  traded  on  organized  markets,  securitized  assets,  shares  and  issued  fixed 
income. 

In  cases  where  the  fair  value  of  a  financial  instrument  cannot  be  obtained  from  its  market  quotes,  the  Group 
makes its best fair value estimate using its own internal models. In most cases, these internal models use data 
based  on  observable  market  parameters  as  significant  inputs  (Level  2)  and,  in  limited  cases,  use  significant 
unobservable  inputs  in  market  data  (Level  3).  To  make  this  estimate,  various  techniques  are  used,  including 
extrapolation of observable market data. The best evidence of the fair value of a financial instrument at the initial 
time is the price of the transaction, unless the value of that instrument can be obtained from other transactions 
made  on  the  market  with  the  same  or  similar  instrument,  or  value  it  using  a  valuation  technique  where  the 
variables used include only observable data in the market, mainly interest rates (see note 43). 

iii.  Results recognision 

As a general rule, changes in the carrying value of financial assets and liabilities are recorded in return in the 
consolidated  profit  and  loss  account,  differentiating  between  those  originating  in  the  accrual  of  interest  and 
similar concepts (which are recorded in the chapters Interest income or interest expense, as appropriate), and 
those for other causes. The latter are recorded, at their net amount, in the chapter Gains or losses on financial 
assets or liabilities. 

Adjustments for changes in fair value resulting from: 

–  Financial assets at fair value through other cumulative comprehensive income are recorded on a transitory 
basis, for debt instruments in other cumulative comprehensive income – items that may be reclassified 
into profit or loss  – financial assets at fair value through other comprehensive income, whereas equity 
instruments are recorded in other cumulative comprehensive income – items that will not be reclassified 
into profit or loss – changes in the fair value of equity instruments measured at fair value through changes 
in  other  comprehensive  income.  The  exchange  differences  of  debt  instruments  measured  at  fair  value 
through other cumulative comprehensive income are recognized in the chapter Exchange differences, net 
of the consolidated profit and loss account. Differences in exchange for equity instruments, in which the 
option of irrevocably has been chosen, if measured at fair value through other cumulative comprehensive 
income, the chapter recognizes other cumulative comprehensive income – Elements not to be reclassified 
into profit or loss – Changes in the fair value of equity instruments measured at fair value through other 
comprehensive income. 

– 

Items charged or paid to equity headings Other cumulative comprehensive income – items that can be 
reclassified into profit or loss  –  financial assets at fair value through other comprehensive income and 
other  cumulative  comprehensive  income  –  items  that  can  be  reclassified  into  profit  or  loss  –  currency 
conversion  remain  as  part  of  the  Group's  consolidated  net  worth  until  the  consolidated  balance  sheet 

 20 

 
deteriorates or declines the assets from which they originate, at which point they are canceled against the 
consolidated profit and loss account. 

–  Unrealized gains from financial assets at fair value through other comprehensive income classified as non-
current assets held for sale as part of a disposal group or a discontinued transaction are recorded in return 
under equity other income cumulative global  – items that can be reclassified into profit or loss  – non-
current assets and disposal groups of items that have been classified as held for sale. 

iv.  Hedging transactions 

The consolidated entities use financial derivatives to manage the risks of the Group’s own positions and their 
assets  and  liabilities  (“derivatives  –  hedge  accounting”)  or  to  benefit  from  the  changes  these  derivatives 
experience in their value. 

Any financial derivative that does not meet the conditions that allow it to be considered as hedging is treated, for 
accounting purposes, as a “trading derivative”. 

A derivative qualifies for hedge accounting if all the following conditions are met: 

1.  The derivative hedges one of the following three types of risk, and therefore they can be categorized into one 

of the following categories: 

–  Changes in the fair value of assets and liabilities due to fluctuations, inter alia, in the interest rate and/or 

exchange rate at which the position or balance to be hedged is subject (“fair securities hedging”); 

–  Alterations in estimated cash flows originating in the financial assets and liabilities covered by the hedge, 

commitments and highly probable transactions to be carried out (“cash flow hedging”); 

–  Net investment in a foreign business (“hedge of a net investment in a foreign operation”). 

2.  It is effectively offsetting exposure inherent in the hedged position throughout the intended term of coverage, 

implying that: 

–  At the time of arrangement, it is expected that, under normal conditions, it will act with a high degree of 

effectiveness (“prospective effectiveness”); 

–  There is sufficient evidence that coverage was actually effective throughout the life of the covered item or 
position (“retrospective effectiveness”). To this end, the Group verifies that the results of the coverage 
have varied within a range of 80% to 125%, with respect to the hedged item. 

3.  The hedging operation has been properly documented, so that there is evidence that the contracting of the 
financial derivative took place specifically to cover certain balances or transactions and the way in which it 
was  intended  to  be  achieved,  measuring  this  coverage  provided  that  this  form  is  consistent  with  the  risk 
management carried out by the Group. 

Differences in the valuation of accounting hedges are recorded according to the following criteria: 

– 

– 

– 

In  fair  value  hedges,  differences  in  both  hedging  elements  and  covered  items  (as  regards  the  type  of  risk 
covered) are recognized directly in the consolidated profit and loss account. 

In fair value hedges of the interest rate risk of a portfolio of financial instruments, the gains or losses arising 
from the valuation of hedging instruments are recognized directly in the consolidated profit and loss account; 
while gains or losses due to changes in fair value of hedged amount (attributable to hedged risk) they are 
recognized in the consolidated profit and loss account using as a counterpart the heading “Changes in fair 
value of covered items in a portfolio covered by interest rate risk (asset or liability), as appropriate. 

In cash flow hedges, the effective part of the change in the value of the hedging instrument is temporarily 
recorded under the equity heading “Other cumulative overall income – elements that can be reclassified into 
profit  or  loss  –  hedging  derivatives.  Cash  flow  hedges  (effective  portion)”  until  the  time  the  planned 

 21 

 
 
transactions occur, then recorded in the consolidated profit and loss account, unless included in the cost of the 
non-financial  asset  or  liability,  in  the  event  that  the  planned  transactions  end  in  the  recognition  of  non-
financial assets or liabilities.  

– 

In  hedges  of  net  investments  in  foreign  businesses,  the  differences  in  valuation  arising  in  the  effective 
coverage part of the hedging elements are temporarily recorded under the equity heading “Other cumulative 
overall  income  –  items  that  can  be  reclassified  into  profit  or  loss  –  hedges  of  net  investments  in  foreign 
businesses” until they are recorded at results the gains or losses of the covered item.  

–  Differences in the valuation of the hedging instrument corresponding to the ineffective part of the hedging 
operations of cash flows and net investments in foreign business are carried directly to the consolidated profit 
and loss account, under the heading “Gains or losses from hedge accounting, net”. 

Any  adjustment  to  the  carrying  amount  of  a  covered  financial  instrument  to  which  the  effective  interest  rate 
method applies  (or,  in  the  case of  a  portfolio  covered  by  interest  rate  risk,  under  the  item  under  the  separate 
heading)  it  will  be  amortized  against  the  result  of  the  exercise.  Depreciation  may  commence  as  soon  as  the 
adjustment  is  made,  and  shall  commence  no  later  than  the  time  the  hedged  item  ceases  to  be  adjusted  for 
changes in fair value attributable to the hedged risk. The adjustment shall be based on the effective interest rate, 
recalculated on the date on which the amortization begins. However, in the case of fair value coverage of the 
interest rate exposure of a portfolio of financial assets or financial liabilities (and only for this form of hedging), 
provided that amortization using a recalculated effective interest rate is impracticable, the adjustment will be 
amortized using the linear method. In any event, the adjustments shall be amortized in full at the maturity of the 
financial instrument or, in the case of a portfolio covered by interest rate risk, at the expiry of the period of time 
corresponding to the revision.  

If a derivative assigned as hedge, either by its termination, ineffectiveness or any other cause, does not meet the 
requirements indicated above, for accounting purposes, said derivative is considered as a trading derivative. 

When fair value coverage is discontinued, adjustments previously recorded on the covered item are charged to 
profit or loss using the effective interest rate method recalculated on the date it ceases to be covered, and must 
be fully amortized upon maturity. 

When  cash  flow  hedges  are  discontinued,  the  cumulative  result  of  the  hedging  instrument  recognized  in  the 
equity  chapter  “Other  cumulative  comprehensive  income”  (while  hedging  was  effective)  will  continue  to  be 
recognized in that chapter until the hedging transaction occurs, when it will be recorded in results, unless it is 
foreseen that the transaction will not be carried out, in which case they are immediately recorded in results. 

v.  Derivatives embedded in hybrid financial instruments 

Derivatives implicit in financial liabilities or other major contracts are separately recorded as derivatives where 
their risks and characteristics are not closely related to those of the main contracts and provided that those major 
contracts are not classified in the categories of financial liabilities designated at value reasonable with changes in 
results. 

d)  Derecognition of financial assets and liabilities 

The accounting treatment of transfers of financial assets is conditioned by the extent and manner in which the 
risks and benefits associated with the assets being transferred are transferred to third parties: 

– 

– 

If the risks and profits are transferred substantially to third parties - in the case of unconditional sales, of sales 
with repurchase agreement at fair value on the date of repurchase, sales of financial assets with a purchase 
option  acquired  or  sale  issued  deeply  out  of  money,  of  asset  securitizations,  where  the  assignor  does  not 
retain subordinate financing or grant any credit enhancement to new holders and other similar cases-, the 
transferred financial asset is deregulated from the consolidated balance sheet, recognizing, simultaneously, 
any rights or obligations retained or created as a result of the transfer. 

If the risks and benefits associated with the transferred financial asset are substantially retained - in the case 
of  sales  of  repurchase  financial  assets  for  a  fixed  price  or  for  the  sale  price  plus  interest,  securities  loan 
agreements in which the borrower is obliged to repay the same or similar assets, in the case of securitizations 
of assets in which the assignor maintains some form of subordinated financing or grants some form of credit 
enhancement to new holders that involves substantially assuming the credit risk of the transferred assets and 
other similar cases-, the transferred financial assets are not derecognized from the consolidated balance sheet 

 22 

 
and continue to be valued using the same criteria used before the transfer. On the contrary, the following are 
recognized as accounting: 

–  An  associated  financial  liability  of  an  amount  equal  to  the  consideration  received,  which  is  generally 
valued after its amortized cost, unless it meets the requirements to be classified as other liabilities at fair 
value through profit and loss. 

–  Both  income  from  the  transferred  (but  not  derecognized)  financial  asset  and  expenses  from  the  new 

financial liability. 

– 

If the risks and benefits associated with the transferred financial asset are not substantially transferred or 
retained - in the case of sales of financial assets with an acquired or issued purchase option that are not deeply 
in or out of money, for securitizations in which the assignor assumes subordinated financing or other credit 
enhancements for a portion of the transferred asset and other similar cases - a distinction is made between: 

– 

– 

If the transferring entity does not retain control of the transferred financial asset: The balance sheet is 
removed and any rights or obligations retained or created as a result of the transfer are recognized. 

If the transferring entity retains control over the transferred financial asset: It continues to recognize it on 
the  balance  sheet  for  an  amount  equal  to  its  exposure  to  changes  in  value that  it  may  experience  and 
recognizes  a  financial  liability  associated  with  the  transferred  financial  asset.  The  net  amount  of  the 
transferred  asset  and  the  associated  liability  shall  be  the  amortized  cost  of  the  rights  and  obligations 
retained,  if  the  transferred  asset  is  measured  by  its  amortized  cost,  or  the  fair  value  of  the  rights  and 
obligations retained, if the transferred asset is measured by its fair value. 

In accordance with the above, financial assets are removed from the balance sheet only when the rights on the 
cash flows they generate have been extinguished or when the risks and benefits involved have been substantially 
transferred  to  third  parties.  Similarly,  financial  liabilities  are  only  removed  from  the  balance  sheet  when  the 
obligations they generate have expired or when they are acquired with the intention of cancelling or relocating 
them. 

As  regards  contractual  modifications  to  financial  assets,  the  Group  has  differentiated  them  into  two  main 
categories in relation to the conditions under which a modification entails a derecognition of the financial asset 
(and  the  recognition  of a  new  financial  asset).  and  those  under  which  the  accounting  of  the  original  financial 
instrument is maintained under the modified terms: 

• 

• 

Contractual modifications for commercial or market reasons, which are usually conducted at the request of 
the debtor to apply current market conditions to the debt. The new contract is considered a new transaction 
and, consequently, it is necessary to decommission the original financial asset and recognize a new financial 
asset subject to the classification and measurement requirements set out in IFRS 9. In addition, the new 
financial asset shall be recorded at fair value and, if applicable, the difference between the carrying value of 
the decreased asset and the fair value of the new asset shall be recognized in profit or loss. 

Refinancing or restructuring modifications, in which the payment terms are modified, allowing a customer 
who is experiencing financial difficulties (current or foreseeable) to meet its payment obligations and who, 
in the absence of such change, there would be reasonable certainty that it would not be able to meet such 
payment obligations. In this case, the change does not result in the loss of the financial asset, but rather 
maintains  the  original  financial  asset  and  does  not  require  a  new  assessment  of  its  classification  and 
measurement. When assessing credit impairment, the current credit risk (considering modified cash flows) 
should be compared with the credit risk at the initial recognition. Finally, the gross carrying amount of the 
financial asset (the present value of renegotiated or modified contractual cash flows that are deducted at 
the original effective interest rate of the financial asset) should be recalculated, recognizing a gain or loss in 
profit or loss for the difference. 

The  Group  routinely  conducts  securitization  of  financial  assets  in  which  it  substantially  retains  the  risks  and 
benefits  associated  with  such  financial  assets.  The  details  of  the  securitized  assets  held  in  the  consolidated 
balance sheet as at December 31, 2023 and 2022, distributed by consolidated entity, are included in Note 10 to 
this report.  

 23 

 
e)  Offsetting of financial instruments 

Financial asset and liability balances are offset, i.e. reported in the consolidated balance sheet at their net amount, 

only if the entities of the Group currently have a legally enforceable right to set off the recognised amounts and 

intend either to settle on a net basis, or to realise the asset and settle the liability simultaneously. 

As at 31 December 2023 and 2022, there are no financial assets or liabilities of significant amounts that have 
been offset on the consolidated balance sheet at those dates. 

f) 

Impairment of financial assets 

i.  Definition 

The Group associates an impairment correction to financial assets measured at amortized cost, debt instruments 
measured  at  fair  value  through  other  comprehensive  income,  lease  charges,  as  well  as  commitments  and 
guarantees granted not measured at fair value. 

The impairment correction for expected credit losses is constituted from the consolidated profit and loss account 
for the period in which the impairment is manifested. If it occurs, recoveries of previously recorded impairment 
credit losses are recognized in the consolidated income statement for the period in which the impairment ceases 
to exist or is reduced. 

In the case of impaired credit assets originating or purchased, the Group only recognizes, at the filing date, the 
accumulated changes in expected credit losses over the life of the asset since initial recognition as a correction of 
value for losses. For assets measured at fair value through other comprehensive income, the share of fair value 
changes due to expected credit losses is reflected in the profit and loss account for the period in which the change 
occurs, reflecting the rest of the valuation in another overall result. 

In  general,  the  expected  credit  loss  is  estimated  as  the  difference  between  all  contractual  cash  flows  to  be 
recovered under the contract and all cash flows expected to be received discounted at the original effective interest 
rate. In the case of financial assets purchased or originated with credit impairment, this difference is deducted 
using the effective interest rate adjusted for their credit quality. 

Depending on the classification of financial instruments, referred to in the following paragraphs, the expected 
credit losses may be 12 months or over the lifetime of the financial instrument: 

–  Expected 12-month credit losses: These are the portion of expected credit losses that result from potential 
default events, as defined in the following sections, estimated to occur  within 12 months of the reporting 
date.  These  losses  will  be  associated  with  financial  assets  classified  as  “normal  risk”  as  defined  in  the 
following sections. 

–  Expected  credit  losses  over  the  entire  life  of  the  financial  instrument:  These  are  expected  credit  losses 
resulting  from  potential  default  events  that  are  estimated  to  occur  throughout  the  life  of  the  transaction. 
These  losses  are  associated  with  financial  assets  classified  as  “normal  risk  under  special  surveillance”  or 
“doubtful risk”. 

For  the  purpose  of  estimating  the  expected  life  of  a  financial  instrument,  all  contractual  terms  (e.g.  advance 
payments, duration, purchase options, etc.) have been taken into account, with the contractual period (including 
extension options) being the maximum period to be considered to measure expected credit losses. In the case of 
financial  instruments  with  an  undefined  contractual  maturity  and  an  available  balance  component  (e.g.  credit 
cards), the expected life is estimated by quantitative analysis to determine the period during which the institution 
is exposed to credit risk, also considering the effectiveness of management practices that mitigate such exposure 
(e.g. ability to unilaterally cancel such financial instruments, etc.). 

 24 

 
The following guarantees are effective guarantees:  

a)  Mortgage  guarantees  on  real  estate,  which  are  first  charge,  provided  that  they  are  duly  constituted  and 

registered in favor of the entity. Real estate includes: 

i)  Buildings and elements of finished buildings distinguishing between: 

–  Housing; 

–  Offices and commercial premises and multi-purpose warehouses; 

–  Other buildings such as non-polyvalent warehouses and hotels. 

ii)  Urban and developable ordered land. 

iii)  Rest of property that classify as: buildings and elements of buildings under construction, such as ongoing 
promotions and stopped promotions, and the rest of land, such as rustic estates would be classified. 

b)  Collateral  on  financial  instruments  such  as  cash  deposits,  debt  securities  of  reputable  issuers  or  equity 

instruments. 

c)  Other  types  of  collateral,  including  movable  property  received  as  collateral  and  second  and  successive 
mortgages on immovable property, provided that the entity demonstrates its effectiveness. In order to assess 
the effectiveness of second and successive mortgages on real estate, the institution will apply particularly 
restrictive criteria. It will take into account, among others, whether or not the above charges are in favor of 
the entity itself and the relationship between the risk guaranteed by them and the value of the property. 

d)  Personal  guarantees,  as  well  as  the  incorporation  of  new  holders,  that  cover  the  entire  amount  of  the 
transaction and that imply direct and joint and several liability to the entity of persons or entities whose equity 
solvency is sufficiently verified to ensure the reimbursement of the operation in the agreed terms.  

ii.  Classification of financial instruments 

For the purpose of calculating the impairment correction, and in accordance with its internal policies, the Group 
classifies its financial instruments (financial asset, risk or contingent commitment) measured at amortized cost 
or at fair value through other comprehensive income into one of the following categories: 

–  Normal risk (“Stage 1”): Includes all instruments that do not meet the requirements to be classified in the 

other categories. 

–  Normal Risk in Special Surveillance (“Stage 2”): Includes all instruments that, without meeting the criteria to 

be classified as doubtful or failed risk, have significant increases in credit risk since initial recognition. 

 25 

 
For the purpose of determining whether a financial instrument has increased its credit risk since initial recognition 
by classifying it in stage 2, the Group considers the following criteria:  

Changes in the risk of default occurring over the expected life of the financial 

instrument relative to its credit level on its initial recognition are analyzed 

and quantified. 

In order to determine whether this change is considered significant, within 
the framework of Stage 2, each unit of the Group has defined the 
quantitative thresholds to be considered in each of its portfolios, taking into 
account corporate guides and ensuring a consistent interpretation between 
different geographies. 

Within the aforementioned quantitative thresholds, two types are 
considered: The relative threshold is understood to be one that compares the 
current credit quality with the credit quality at the time of origination in 
percentage terms of variation. In addition, an absolute threshold compares 
both references in total terms, calculating the difference between the two. 
These absolute/relative concepts are used homogeneously (with different 
values) across all geographies. The use of this type of threshold or another 
(or both) is determined according to the rational process explained in note 
47, and is marked by the type of portfolio and characteristics such as the 
starting point of the average credit quality of the portfolio.  
In addition to the quantitative criteria indicated, various indicators are used 
that are aligned with those employed by the Group in the ordinary 
management of credit risk. Irregular positions of more than 30 days and 
redirections are common criteria in all units of the Group. In addition, each 
unit can define other qualitative indicators, for each of its portfolios, 
according to the particularities and ordinary management practices in line 
with current policies (e.g. use of management alerts, etc.). 

The use of these qualitative criteria is complemented by the use of an 
experienced expert judgment, submitted in his case to the appropriate 
government. 

Quantitative criteria 

Qualitative criteria 

In the case of reversals, instruments classified as “normal risk under watchlist ” may generally be reclassified to 
“normal risk” when the following circumstances occur: A minimum period of two years has elapsed from the date 
of reclassification to that category or from the date of reclassification, that the client has paid the accrued principal 
and interest accounts, and that the client has no other instrument with overdue amounts of more than 30 days. 

–  Doubtful  risk  (“Stage  3”):  Includes  financial  instruments,  whether  overdue  or  not,  in  which,  without  the 
circumstances  to  classify  them  in  the  category  of  failed  risk,  there  are  reasonable  doubts  as  to  their  full 
reimbursement (principal and interest) by the client under the terms contractually agreed. Similarly, off-balance-
sheet exposures likely to be paid and their recovery doubtful are considered at Stage 3. Within this category, two 
situations are differentiated:  

–  Doubtful  risk  due  to  late  payment:  Financial  instruments,  whatever  their  holder  and  guarantee,  that  have 
some amount due by principal, interest or contractually agreed expenses, with more than 90 days of seniority. 
Also,  the  amounts  of  all  transactions  of  a  client  are  considered  in  this  category  where  transactions  with 
amounts due more than 90 days old are more than 20 % of the amounts outstanding. 

These instruments may be reclassified to other categories if, as a result of the recovery of part of the overdue 
amounts, the reasons for their classification in this category disappear and the client has no overdue amounts 
more than 90 days old in other transactions. 

–  Doubtful risk for reasons other than late payment: This category includes doubtful recovery operations that 

do not present any amount due more than 90 days old.  

 26 

 
 
 
 
The Group finds that a transaction is doubtful for reasons other than late payment where an event, or several 
events combined, has occurred with a negative impact on the estimated future cash flows of the transaction. 
To this end, the following indicators are considered, among others: 

a)  Negative net worth or decrease as a result of losses of the client’s net worth by at least 50% during the 

last financial year. 

b)  Continued losses or significant decline in the customer’s turnover or, in general, recurring cash flows. 

c)  Widespread delay in payments or insufficient cash flows to meet debts. 

d)  Significantly inadequate economic or financial structure, or inability to obtain additional financing from 

the client. 

e)  Existence of credit rating, internal or external, which shows that the client is in a situation of default. 

f)  Existence of overdue commitments of the client of significant amount toward public bodies or employees. 

These transactions may be reclassified to other categories if, as a result of an individualized study, reasonable 
doubts about their full reimbursement in the terms contractually agreed and there are no amounts due more than 
90 days old. 

In the case of reversals, instruments classified as doubtful risk may be reclassified to the category of “normal risk 
under special surveillance” where the following circumstances occur: a minimum period of one year has elapsed 
from the date of referral, that the customer has paid the accrued principal and interest accounts, and that the 
customer has no other instrument with overdue amounts of more than 90 days.  

–  Default  Risk:  Includes  all  financial  assets,  or  the  part  thereof,  for  which  after  an  individualized  analysis  their 

recovery is considered remote due to a noticeable and irrecoverable deterioration of their solvency. 

In any event, except for transactions with collateral that cover more than 10% of the transaction amount, the 
Group generally considers as remote recovery: transactions of holders at the liquidation stage of the insolvency 
proceedings  are  non-performing  transactions  due  to  late  payment  which  have  a  seniority  in  this  category 
exceeding 2 years minimum depending on the country. 

The balances for a financial asset are kept on balance sheet until they are considered as a “failed risk”, either the 
whole or a portion of that financial asset, and are lowered on the balance sheet. 

In the case of transactions which have only been partially derecognized, on the grounds of removal or by the fact 
that a part of the total amount is considered irrecoverable, the remaining amount shall be classified in full in the 
category of “doubtful risk”, except for duly justified exceptions. 

The classification of a financial asset, or a portion thereof, as a “default risk” does not imply the interruption of 
negotiations and legal proceedings to recover its amount. 

iii.  Impairment valuation assessment 

The  Group  has  policies,  methods  and  procedures  in  place  to  cover  its  credit  risk,  both  for  the  insolvency 
attributable to counterparties and for its residence in a given country. These policies, methods and procedures are 
applied in the granting, study and documentation of financial assets, risks and contingent commitments, as well 
as in the identification of their impairment and in the calculation of the amounts necessary to cover their credit 
risk. 

The  impairment  model  of  IFRS  9  applies  to  financial  assets  measured  at  amortized  cost,  to  debt  instruments 
measured  at  fair  value  through  other  comprehensive  income,  to  lease  charges,  as  well  as  commitments  and 
guarantees granted not measured at fair value. 

 27 

 
The impairment correction represents the best estimate of the expected credit losses of the financial instrument 
at balance sheet date, both individually and collectively: 

– 

Individually: For the purpose of carrying out estimates of credit risk provisions for insolvencies of a financial 
instrument, the Group carries out an individualized estimate of the expected credit losses of those financial 
instruments that are considered significant and with sufficient information to make such calculation.  

The  individualized  estimate  of  the  impairment  correction  of  the  financial  asset  is  equal  to  the  difference 
between the gross carrying amount of the operation and the value of the estimate of the cash flows expected 
to be collected discounted using the original effective interest rate of the operation. The estimation of such 
cash  flows  takes  into  account  all  available  information  on  the  financial  asset  as  well  as  the  effective 
guarantees associated with that asset.  

–  Collectively: The Group estimates the expected credit losses collectively in cases where they are not estimated 
on  an  individual  basis.  This  includes,  for  example,  risks  to  individuals,  individual  entrepreneurs  or  retail 
banking companies subject to standardized management.  

For the purpose of collectively calculating expected credit losses, the Group has robust and reliable internal 
models. For the development of such models, instruments that have similar credit risk characteristics that are 
indicative of the capacity to pay of the debtors are considered.  

The credit risk characteristics that are considered for grouping instruments include: type of instrument, sector of 
activity of the debtor, geographical area of activity, type of guarantee, age of amounts due and any other factor 
that is relevant to the estimation of future cash flows.  

The Group conducts retrospective and follow-up tests on these estimates to assess the reasonableness of the 
collective calculation. 

On the other hand, the methodology required for the quantification of the expected loss by credit events is based 
on an unbiased and weighted consideration by probability of occurrence of a series of scenarios, considering a 
range of three to five possible future scenarios, depending on the characteristics of each unit, which could impact 
on the collection of contractual cash flows, always taking into account both the time value of the money, as well 
as all available and relevant information on past events, current conditions and predictions of the evolution of the 
macroeconomic factors that prove relevant for the estimation of this amount (for example: GDP (gross domestic 
product), housing price, unemployment rate, etc.). 

Estimating  expected  losses  requires  expert  judgment  and  the  support  of  historical,  current  and  future 
information. The probability of loss is measured considering past events, the present situation and future trends 
of  macroeconomic  factors.  Grupo  Santander  uses  forward-looking  information  in  internal  and  regulatory 
management  processes,  incorporating  various  scenarios  leveraging  the  experience  with  such  information  to 
ensure the consistency of processes. 

Grupo  Santander  Consumer  Finance  uses  forward-looking  information  in  both  internal  risk  management  and 
prudential  regulation  processes,  so  that  for  the  calculation  of  the  correction  for  impairment  of  value,  various 
scenarios are incorporated that take advantage of the experience with this information, thus ensuring consistency 
in obtaining the expected loss.  

The complexity of the estimate in this exercise has been derived from the current macroeconomic scenario as a 
result of the war in Ukraine, as well as the increasing level of inflation and interest rates, and difficulties in supply 
chains,  including the  economic and  economic  situation.  this  has  generated  some uncertainty  in  the  economic 
evolution. 

Grupo Santander Consumer Finance has internally ensured the criteria to be followed on the guarantees received 
by the State Administrations, both through credit lines and through other public guarantees, so that when they 
are adequately reflected in each of the contracts, they are counted as mitigating factors of the potential expected 
losses, and therefore of the provisions to be provided, based on the provisions of the applicable rule. Furthermore, 
where  appropriate,  such  guarantees  are  adequately  reflected  in  mitigating  the  significant  increase  in  risk, 
considering their nature as personal guarantees. 

For the estimation of the parameters used in the estimation of impairment provisions (EAD (Exposure at Default), 
PD (Probability of Default), LGD (Loss Given Default), the Group has based on its experience in developing internal 

 28 

 
models for the calculation of parameters both in the regulatory field and for management purposes, adapting the 
development of the models of impairment provisions under IFRS9. 

–  Exposure to default: The amount of risk incurred estimated at the time of the counterparty analysis. 

–  Probability of default: Is the estimated probability that the counterparty will default on its capital and/or 

interest payment obligations. 

–  Loss given default: Is the estimate of the severity of the loss produced in the event of a default. It depends 
mainly on the updating of the guarantees associated with the operation and the future flows expected to 
be recovered. 

In any case, when estimating the flows expected to recover, portfolio sales are included. It should be noted that 
due to the Group’s recovery policy and the experience observed in relation to past sales prices in assets classified 
as Stage 3 and/or failed, there is no substantial divergence between the flows from recoveries from asset recovery 
with those from the sale of asset portfolios discounting structural costs and other costs incurred. 

The  definition  of  default  implemented  in  the  other  units  of  the  Group  for  the  purpose  of  calculating  the 
impairment provisions models is based on the definition in Article 178 of Regulation 575/2013 of the European 
Union (CRR), which is fully aligned with the requirements of the IFRS9, which considers that there is a “default” 
in relation to a certain client / contract when at least one of the following circumstances occurs: the institution 
considers  that  there  are  reasonable  doubts  about  the  payment  of  all  its  credit  obligations  or  that  the 
client/contract is in an irregularity situation for more than 90 consecutive material arrears with respect to any 
significant credit obligation. 

Grupo Santander Consumer Finance has partially and voluntarily aligned during the 2022 financial year, both the 
accounting  definition  of  stage  3,  and  the  calculation  of  the  impairment  provisions  models,  to  Default's  New 
Definition  incorporating  the  criteria  defined  by  the  EBA  in  its  implementation  guide  of  the  default  definition, 
capturing the economic deterioration of operations (days in default - on a daily basis - and materiality thresholds 
- minimum amount in arrears). The alignment of criteria has been carried out taking into account the criteria of 
IFRS 9, as well as the accounting principles of fair financial reporting. Grupo Santander Consumer Finance has 
recorded an expected increase in the NPL rate is estimated at around 23 basis points, with no material impact on 
credit risk provision figures. 

In addition, the Group considers the risk that arises in all cross-border transactions, due to circumstances other 
than the usual commercial risk due to insolvency (sovereign risk, transfer risk or risks arising from international 
financial activity, such as wars, natural disasters, balance of payments crises, etc.). 

IFRS9 includes a series of practical solutions that can be implemented by entities, with the aim of facilitating their 
implementation. However, in order to achieve a full and high-level implementation of the standard, and following 
industry best practices, the Group does not apply these practical solutions in a generalized manner: 

–  Rebuttable presumption of significant increase in risk from 30 days of default: This threshold is used as an 
additional indicator, but not as a primary indicator in determining the significant increase in risk. In addition, 
there  are  some  cases  in  the  Group,  in  which  its  use  has  been  refuted  through  studies  that  show  a  low 
correlation of the significant increase in risk with this threshold of delay. The refuted volume does not exceed 
0.1% of the Group’s total exposure.  

–  Assets with low credit risk as of the reporting date: The Group analyzes the existence of a significant increase 

in risk in all its financial instruments. 

This information is further broken down in Note 47.II (credit risk). 

g)  Detail of the individualised estimate of the correction of impairment 

For  the individualised  estimation  of  the  impairment  correction of  the  financial asset,  the  Group has a  specific 
methodology to estimate the value of the cash flows expected to be collected. Generally, such recovery may be 
estimated on the basis of:  

–  Recovery  via  debt  repayment  for  cash  flows  generated  by  the  debtor’s  ordinary  activities  (Going  Concern 

approach).  

 29 

 
–  Recovery via repayment of the debt for the execution and subsequent sale of collateral that guarantee the 

operations (Gone Concern approach).  

In case of estimating the recovery using a “Gone Concern” approach, each of the Group’s units has developed its 
own methodology which is based on the following methodological principles:  

a.  Evaluation of the effectiveness of guarantees  

The Group makes an assessment of the effectiveness of all guarantees associated with the financial asset subject 
to an individual impairment assessment. The following aspects are considered for this assessment:  

•  The time required to enforce such guarantees;  

•  The ability of the Group to enforce or enforce these guarantees in its favor;  

•  Existence of limitations imposed by the local regulation of each unit on the foreclosure of guarantees.  

Under  no  circumstances  does  the  Group  consider  that  a  guarantee  is  effective  if  its  effectiveness  depends 

substantially on the solvency of the debtor or its economic group, as could be the case:  

•  Promises of shares or other securities of the debtor itself when its valuation may be significantly affected by 

a debtor’s default.  

•  Cross-personal  guarantees:  When  the  guarantor  of  a  transaction  is,  at  the  same  time,  guaranteed  by  the 

holder of that transaction.  

On the basis of the foregoing, the Group considers the following types of guarantees to be effective: 

•  Mortgage  guarantees  on  real  estate,  which  are  first  charge,  provided  that  they  are  duly  constituted  and 

registered in favor of the Group. Real estate includes:  

–  Buildings  and  elements  of  finished  buildings  distinguishing  between:  Homes;  offices  and  commercial 

premises and multipurpose warehouses; rest of buildings such as non-polyvalent warehouses and hotels.  

–  Urban land and land for development.  

–  Rest of real estate where, among others, buildings and elements of buildings under construction, such as 
ongoing  promotions  and  stopped  promotions,  and  the  rest  of  land,  such  as  rustic  estates  would  be 
classified. 

•  Pledges  on  financial  instruments  such  as  cash  deposits,  debt  securities  of  reputable  issuers  or  equity 

instruments.  

•  Other  types  of  collateral,  including  movable  property  received  as  collateral  and  second  and  successive 
mortgages on immovable property, provided that the entity demonstrates its effectiveness. In assessing the 
effectiveness of second and successive mortgages on real estate, the Group will apply particularly restrictive 
criteria. It will take into account, among others, whether or not the above charges are in favor of the Group 
itself and the relationship between the risk guaranteed by them and the value of the property.  

•  Personal  guarantees,  as  well  as  the  incorporation  of  new  holders,  that  cover  the  entire  amount  of  the 
transaction and that imply direct and joint and several liability to the entity of persons or entities whose equity 
solvency is sufficiently verified to ensure the reimbursement of the operation in the agreed terms.  

 30 

 
 
 
 
 
b.  Valuation of guarantees 

In this regard, the Group will assess the guarantees associated with financial instruments according to the 
nature of the guarantees in accordance with the following:  

•  Mortgage guarantees on properties associated with financial instruments taking into account all available 
information,  using  complete  individual  valuations  made  by  independent  valuation  experts  and  under 
generally accepted valuation regulations. If it is not possible to obtain a complete individual valuation, 
alternative assessments may be used provided that they have been carried out by duly documented and 
approved internal valuation models.  

•  Personal  guarantees  shall  be  assessed  individually  on  the  basis  of  updated  information  from  the 

guarantor.  

•  All  other  guarantees  will  be  valued  based  on  current  market  values  if  available  or  based  on  other 

management information.  

c.  Adjustments to the value of guarantees and estimation of future cash flow inflows and outflows  

The Group applies a number of adjustments to the value of guarantees which may be positive or negative with 
the aim of adjusting the benchmarks:  

•  Adjustments based on the historical sales experience of local units for certain asset typologies. Such 

adjustments will be made in the same way if the current valuations are not up to date.  

• 

Individual expert adjustments based on additional management information (for example, if there is a binding 
offer to acquire that asset or the asset is severely impaired).  

In addition, the Group for adjusting the value of collateral shall take into account the time value of the money. 
Basically for this and based on the historical experience of each of the units, it is estimated:  

•  Period of adjudication. 

•  Estimated time of sale of the asset 

In  addition,  the  Group  must  take  into  account  those  cash  inflows  and  outflows  that  such  guarantee  would 
generate until its sale. To this end, the Group considers in estimating the present value of future cash flows of this 
guarantee:  

•  Possible future incomes committed to the borrower which can be accessed after the award of assets.  

•  Estimated award costs.  

•  Asset maintenance costs, taxes and community costs.  

•  Estimated marketing or sales costs.  

Finally, in considering that the guarantee will be sold in the future, the Group applies an additional index forward 
adjustment to adjust the value of the guarantees to future valuation expectations. This adjustment is made on 
the basis of estimated future price indices or external information.  

d.  Scope of application of the individualized estimation of the correction for impairment of value 

Grupo Santander Consumer Finance determines the perimeter on which it makes an estimation of the correction 
for deterioration in an individualized way based on a threshold of relevance set by each of the geographies and 
the stage in which the operations are located. In general, the Group applies the individualized calculation to those 
relevant exposures classified in Stage 3. 

It should be noted that, in any case and regardless of the stage in which their operations are located, for clients 
who do not receive standardized treatment, a relational risk management model is applied, with treatment and 
individualized follow-up by the assigned risk analyst. Within this relational management model, in addition to 

 31 

 
large  companies,  other  segments  of  smaller  companies  are  also  included  for  which  there  is  information  and 
capacity to perform a more personalized and expert analysis and follow-up. As indicated in the Group’s credit 
model,  the  individualized  and  personalized  treatment  of  the  client  facilitates  the  continuous  updating  of 
information. The risk assumed must be monitored and monitored throughout its life cycle, allowing anticipation 
and  action  in  case  of  possible  deterioration.  In  this  way,  the  client's  credit  quality  is  analyzed  individually, 
considering  the  aspects  that  are  specific  to  him  such  as  his  competitive  position,  financial  performance, 
management,  etc.  In  the  wholesale  risk  management  model,  every  client  with  a  credit  risk  position  has  an 
assigned rating, which carries an associated probability of customer default. Thus, the individualized analysis of 
the  debtor  triggers  a  specific  rating  for  each  client,  which  determines  the  appropriate  parameters  for  the 
calculation of the expected loss, so that it is the rating itself that initially modulates the necessary coverages, 
adjusting  the  severity  of  the  possible  loss  to  the  warranties  and  other  mitigants  that  the  client  may  have. 
Additionally,  if  as  a  result  of  this  individualized  monitoring  of  the  client,  the  analyst  finally  considers  that  his 
coverage is not sufficient, he has the necessary mechanisms to adjust it under his expert judgment, always under 
the appropriate government. 

h)  Repurchase agreements and reverse repurchase agreements 

Purchases (sales) of financial instruments with the commitment of their non-optional retrocession at a given price 
(repos) are recorded in the consolidated balance sheet as financing granted (received) according to the nature of 
the corresponding debtor (creditor), under the headings "Loans and advances" (central banks, credit institutions 
or customers) and "deposits" (central banks, credit institutions or customers), if they exist. 

The difference between purchase and sale prices is recorded as financial interest over the life of the contract using 
the effective interest rate method. 

i)  Assets and liabilities included in disposal groups classified as held for sale 

The chapter Non-current assets and disposal groups classified as held for sale reflects the carrying value of items 
that are individual or integrated into a set (disposition group) or that are part of a business unit to be disposed of 
(operations in discontinuance) the sale of which is highly likely to take place, under the conditions under which 
such assets are currently located, within one year of the date to which the annual accounts refer. Therefore, the 
recovery of the carrying value of these items (which may be financial and non-financial in nature) is expected to 
take place through the price obtained from their disposal.  

Symmetrically,  the  chapter  “Liabilities  included  in  disposal  groups  that  have  been  classified  as  held  for  sale” 
includes the credit balances associated with assets or disposition groups and discontinued transactions. 

Non-current assets sold, whether individual or integrated, if any, in a disposal group, are generally valued for the 
smallest amount between their fair value minus selling costs and their carrying value calculated at the date of 
their assignment to this category. Non-current assets for sale are not amortized while they remain in this category. 
Without prejudice to the foregoing, financial instruments, employee remuneration assets, deferred tax assets and 
reinsurance contract assets that may exist and are classified, in their case as “non-current assets and disposal 
groups  of  items  that  have  been  classified  as  held  for  sale”,  they  continue  to  be  valued  by  the  same  valuation 
criteria detailed in this Note, without modification due to the fact that they have been classified as non-current 
for sale. In the case of awarded real estate assets located in Spain, the Group determines their value taking into 
account the valuation of the time of adjudication and the period of permanence of each asset in consolidated 
balance sheet. 

 32 

 
 
The Group has in place a corporate policy that ensures the professional competence and the independence and 
objectivity of the external appraisal agencies, in accordance with the regulations, which require appraisal agencies 
to meet neutrality and credibility requirements, so that the use of their estimates does not reduce the reliability 
of its valuations. This policy establishes that all the appraisal companies and agencies with which the Group works 
in Spain should be registered in the Official Register of the Bank of Spain and that the appraisals performed by 
them should follow the methodology established in Ministry of Economy Order ECO/805/2003, of 27 March. The 
main appraisal companies and agencies with which the Group worked in Spain in 2021 are as follows: AESVAL, 
Logica de valoraciones, S.A., Alia Tasaciones, S.A., Arco Valoraciones, S.A., Agrupación Técnica del Valor, S.A. (AT 
Valor),  Sociedad  de  Tasación  CATSA,  S.A.,  CBRE  Valuation  Advisory,  S.A.,  Compañía  Hispana  de  Valoraciones  y 
Tasaciones, S.A., Eurovaloraciones, S.A., Gesvalt Sociedad de Tasación, S.A., Gloval Valuation, S.A., Instituto de 
Valoraciones S.A., Krata, S.A., Savills Aguirre Newman Valoraciones y Tasaciones S.A.U., Sociedad de Tasación, 
S.A., Tasalia Sociedad de Tasaciones, S.A., Tasasur Sociedad de Tasaciones, S.A., Tasibérica, S.A., Grupo Tasvalor, 
S.A., Técnicos en Tasación, S.A., Tinsa, Tasaciones Inmobiliarias, S.A. (Tinsa), UVE Valoraciones, S.A., Valoraciones 
Mediterráneo, S.A. 

Also,  the  aforementioned  policy  stipulates  that  the  various  subsidiaries  abroad  must  work  with  appraisal 

companies that have recent experience in the local area and with the type of asset under appraisal and that meet 

the  independence  requirements  established  in  the  corporate  policy.  They  should  verify,  that  the  appraisal 

company is not a party related to the Group and that its billings to the Group in the last twelve months do not 

exceed 15% of the appraisal company's total billings. 

Impairment losses on an asset or disposal group resulting from the write-down of its carrying amount to its fair 

value (less costs to sell) and gains or losses on the sale thereof are recognised under “Gains (Losses) on Non-

Current Assets Held for Sale Not Classified as Discontinued Operations” in the consolidated income statement. 

Any gains on a non-current asset held for sale resulting from increases in fair value (less costs to sell) subsequent 

to impairment increase its carrying amount and are recognised with a credit to the consolidated income statement 

up to an amount equal to the impairment losses previously recognised. 

Assets  and  liabilities  relating  to  discontinued  operations  are  presented  and  measured  in  accordance  with  the 

criteria indicated for disposal groups. Revenue and expenses arising from these assets and liabilities are presented 

net  of  the  related  tax  effect  under  “Profit  or  loss  after  tax  from  discontinued  operations”  in  the  consolidated 

income statement. 

j)  Tangible assets 

This heading of the consolidated balance sheet includes, where appropriate, buildings, land, furniture, vehicles, 
computer  equipment  and  other  facilities  owned  by  consolidated  entities  or  acquired,  where  appropriate,  on  a 
financial lease basis, for own use. Tangible assets are classified, according to their destination, into: 

i. 

Property, plant and equipment for own use 

Property, plant and equipment for own use -including any tangible assets received by the consolidated entities in 

full or partial satisfaction of financial assets representing receivables from third parties which are intended to be 

held for continuing own use and tangible assets acquired under finance leases- are presented at acquisition cost, 

less the related accumulated depreciation and any estimated impairment losses (carrying amount higher than 

recoverable amount).  

Amortisation is calculated, using the straight-line method, on the basis of the acquisition cost of the assets less 

their  residual  value.  The  land  on  which  the  buildings  and  other  structures  stand  has  an  indefinite  life  and, 

therefore, is not depreciated.  

 33 

 
The  period  depreciation  charge  is  recognised  under  “Depreciation  and  Amortisation  cost”  in  the  consolidated 

income  statement  and  is  calculated  using  the  following  depreciation  rates  (based  on  the  average  years  of 

estimated useful life of the various assets): 

Buildings of own use 
Furniture 
Vehicles 
Computer equipment 
Others 
Right to use leasing 

Percentage 

Annual 
media 
1.5% - 2% 
10 % 
28.6 % 
25 % 
12 % 
10 % 

At each accounting closure, consolidated institutions analyze whether there are indications that the net value of 
the elements of their tangible assets exceeds their corresponding recoverable amount, in which case, reduce the 
carrying value of the asset in question to its recoverable amount from the consolidated profit and loss account 
and adjust future depreciation charges in proportion to its adjusted carrying value and its new remaining useful 
life; if a reestimation of the same is necessary. 

Similarly,  where  there  is  evidence  that  the  value  of  a  previously  impaired  tangible  asset  has  been  recovered, 
consolidated  entities  record  the  reversal  of  impairment  loss  recorded  in  prior  periods  by  writing  off  to  the 
consolidated profit and loss account and adjust accordingly, future charges for amortization. In no case can the 
reversal of the impairment loss of an asset result in an increase in its carrying value above that which it would 
have if impairment losses had not been recognized in previous years. 

Also, at least at the end of each financial year, the estimated useful life of the elements of fixed equipment for 
own use is reviewed, in order to detect possible significant changes in them. If they occur, redemption allocations 
for new useful lives are adjusted by a corresponding correction of the charge to be incurred in the consolidated 
profit and loss account for future periods. 

The costs of maintaining and maintaining tangible assets for own use are charged to the consolidated profit and 
loss account for the period in which they are incurred. 

ii. 

Investment properties 

 “Tangible  Assets  –  Real  Estate  Investments”  includes,  if  any,  the  net  values  of  the  land,  buildings  and  other 
constructions that are maintained, either to exploit them on a rental basis, either to obtain a surplus value in its 
sale as a result of the increases that occur in the future in their respective market prices. 

The criteria applied for the recognition of the acquisition cost of real estate investments, their depreciation and 
the  estimation  of  their  respective  useful  lives  as well  as  for  the  recording  of  their  possible  impairment  losses 
coincide with those described in relation to tangible assets for own use. 

iii.  Assets transferred under operating lease 

 “Tangible assets – fixed material – leased on operating leases” in the consolidated balance sheets includes the 
amount of assets, other than land and buildings, that are leased on operating leases. 

The criteria applied for the recognition of the acquisition cost of the assets assigned under operating leasing, their 
amortization and the estimation of their respective useful lives as well as for the recording of their impairment 
losses are consistent with those described in relation to tangible assets for own use. 

The      period  depreciation  charge  is  recognised  under  ¨Other  operating  expense¨  in  the  consolidated  income 
statement.

 34 

 
 
 
 
 
 
 
k)  Leases 

The  main  aspects  contained  in the  regulations  (IFRS  16)  adopted  by  the  Group are  included  below:  when  the 
Group acts as a lessee, a right-of-use asset is recognized, representing its right to use the leased asset and the 
related  lease  liability  on  the  date  the  leased  asset  is  available  for  use  by  the  Group.  Each  lease  payment  is 
allocated between the liability and the financial expense. The financial expenditure is charged to profit or loss 
over the lease term in such a way as to produce a constant recurring interest rate on the remaining balance of the 
liability for each year. The right-of-use asset is amortized over the useful life of the asset or the lease term, the 
smallest of the two, on a linear basis. If the Group is reasonably certain to exercise a purchase option, the right-
of-use asset is amortized over the useful life of the underlying asset. Assets and liabilities arising from a lease 
are initially valued on the basis of present value. Lease liabilities include the net present value of the following 
lease payments: 

–  Fixed payments (including inflation-linked payments), less any lease incentive to be collected. 

–  Variable lease payments that depend on an index or type. 

–  The amounts expected to be paid by the lessee as residual value guarantees. 

–  The exercise price of a purchase option if the lessee has reasonable certainty that he will exercise that option. 

–  Payments of penalties for termination of the lease, if the term of the lease reflects the exercise by the lessee 
of  that  option.  Lease  payments  are  deducted  using  the  interest  rate  implied  in  the  lease.  Since  in  certain 
situations this interest rate cannot be earned, the discount rate used in such cases is the lessee's incremental 
borrowing interest rate to date. For these purposes, the entity has calculated this incremental interest rate 
based on the listed debt instruments issued by the Group; in this regard, the Group has estimated different 
rate curves depending on the currency and the economic environment in which the contracts are located. 

Specifically, to build the incremental interest rate, a methodology has been developed at the corporate level; this 
methodology starts from the need for each entity to consider its economic and financial situation, for which the 
following factors must be considered: 

–  Economic and political situation (country risk). 

–  Credit risk of the entity. 

–  Monetary policy. 

–  Volume and seniority of the issuance of debt instruments of the entity. 

The incremental interest rate is defined as the interest rate that a lessee would have to pay to borrow, for a term 
similar to the duration of the lease and with similar security, the funds required to obtain an asset of similar value 
to the right-of-use asset in a similar economic environment. The Group entities have a large stock and variety of 
financing  instruments  issued  in  different  currencies  to  the  euro  (pound,  dollar,  etc.)  that  provide  sufficient 
information to determine an all-in rate (reference rate plus adjustment for credit spread at different terms and in 
different currencies). In cases where the lessee has its own financing, it has been used as a starting point for the 
determination of the incremental interest rate. On the contrary, for those Group entities that do not have their 
own funding, information from the financing of the consolidated subgroup to which they belong has been used 
as a starting point to estimate the entity’s curve, analyzing other factors to assess whether it is necessary to make 
any kind of negative or positive adjustment to the initially estimated credit spread. Right-of-use assets are valued 
at cost, which includes the following: 

–  The amount of the initial valuation of the lease liability. 

–  Any lease payment made on or before the start date minus any lease incentive received. 

–  Any initial direct cost. 

–  Restoration costs. 

 35 

 
Payments associated with short-term leases and low-value asset leases are recognized on a linear basis as an 
expense in profit or loss. Short-term leases are leases with a lease term of less than or equal to 12 months (a 
purchase-option lease does not constitute a short-term lease). 

l) 

Intangible assets 

This heading includes identifiable non-monetary assets (likely to be separated from other assets), but without 
physical appearance, that arise as a result of a legal business or have been developed by consolidated entities and 
goodwill other than that which may exist in the acquisition of entities valued by the equity method. Only those 
intangible assets whose cost can be reliably estimated and from which consolidated entities consider it likely to 
obtain future economic benefits are recognised in the accounts. 

Intangible  assets  other  than  goodwill  are  initially  recognised  at  the  cost  of  acquisition  or  production  and  are 
subsequently valued at their cost minus, as appropriate, their corresponding accumulated amortization and/or 
impairment losses. 

i.  Goodwill 

The positive differences between the cost of the equity shares of consolidated entities and those valued by the 
equity method with respect to the corresponding theoretical and accounting values acquired, adjusted on the date 
of first consolidation, are imputed as follows: 

– 

If they are assignable to specific assets of the acquired companies, increasing the value of assets (or reducing 

that of liabilities) whose fair values were higher (lower) than the net accounting values with which they appear 

on the balance sheets of the acquired entities. 

–  Whether they are assignable to specific intangible assets,  explicitly recognizing them on the consolidated 
balance  sheet  provided  that  their  fair  value  within  12  months  of  the  date  of  acquisition  can  be  reliably 
determined. 

–  The remaining differences are recorded as a goodwill, which is allocated to one or more cash generating units 
(these are the smallest identifiable group of assets that, as a result of their continued operation, generate 
cash  flows  in  favor  of  the  Group,  regardless  of  those  from  other  assets  or  group  of  assets).  The  cash 
generating units represent the geographical and/or business segments of the Group. 

Funds of trade (which are recorded only when acquired for consideration) therefore represent advance payments 
made by the acquiring entity of future economic benefits derived from the assets of the acquired entity that are 
not individually and separately identifiable and recognizable. 

At least annually or where there are signs of impairment, an estimate is made of whether there has been any 
impairment  which  reduces  its  recoverable  value  to  an  amount  less  than  the  net  cost  recorded  and,  if  so, 
appropriate  reorganization,  using  as  a  counterpart  the  heading  impairment  losses  on  other  assets  -  Fund  of 
Commerce and other intangible assets in the consolidated profit and loss account. 

Impairment losses related to goodwill are not subject to subsequent reversal. 

In the event of the sale or abandonment of an activity that forms part of a UGE, the part of the goodwill allocated 
to that activity would be removed, taking as a reference the relative value of the same on the total of the UGE at 
the time of sale or abandonment. In the case of applying the currency distribution of the remaining goodwill, it 
shall be based on the relative values of the activity 

ii.  Other intangible asset 

Intangible assets may be of “indefinite useful life” (when, based on analysis of all relevant factors, it is concluded 
that there is no foreseeable limit on the period during which they are expected to generate net cash flows in favor 
of consolidated entities) or "defined useful life" (in the remaining cases). 

Intangible assets of “indefinite useful life” are not written off, but at each accounting close, consolidated entities 
review  their  respective  remaining  useful  lives  to  ensure  that  they  remain  indefinite  or  otherwise  proceed 
accordingly. 

 36 

 
Intangible assets classified as “defined useful life” are amortized on the basis of the same, applying criteria similar 
to those adopted for the amortization of tangible assets. The charges charged to the consolidated profit and loss 
accounts for the amortization of these assets are recorded under the “amortization” chapter. 

In both cases, consolidated entities recognize in the accounts any loss that may have occurred in the recorded 
value of these assets resulting from impairment, using as a counterpart the heading impairment losses on other 
assets (net) in the consolidated profit and loss account. The criteria for recognition of impairment losses on these 
assets and, where applicable, recoveries of impairment losses recorded in prior years are similar to those applied 
for tangible assets (see Note 2.j). 

iii.  Internally developed computer software  

Internally developed software is recognized as intangible assets when, among other requirements (basically, the 
ability to use or sell), such assets can be identified and their ability to generate economic benefits in the future 
can be demonstrated. 

The expenses incurred during the investigation stage, if any, are directly recognized in the consolidated profit and 
loss account for the year in which they are incurred, and cannot subsequently be incorporated into the carrying 
value of the intangible asset. 

m)  Other assets and other liabilities 

The “Other assets” chapter of the consolidated balance sheets includes, where appropriate, the amount of assets 
not recorded elsewhere, broken down into: 

– 

Inventory:  Includes  the  amount  of  assets,  other  than  financial  instruments,  that  are  held  for  sale  in  the 
ordinary course of business, are in the process of production, construction or development for that purpose, 
or they will be consumed in the production process or in the provision of services. This chapter includes the 
assets that have been acquired in order to lease them to third parties, and at the date of the consolidated 
balance sheets, their corresponding operating lease agreements are pending. 

Inventories are valued at the lesser amount between their cost and their net realizable value, which is the 
amount  expected  to  be  obtained  by  leasing  or  selling  them  in  the  ordinary  course  of  business,  less  the 
estimated costs to complete its production and those necessary to carry out its exploitation. 

The amount of any adjustment for valuation of inventories, such as damage, obsolescence, reduction of the 
sales price, to its net realizable value, as well as losses for other purposes, is recognized as expenditure for 
the  year  in  which  the  impairment  or  loss  occurs.  Subsequent  recoveries  of  value  are  recognized  in  the 
consolidated profit and loss account for the period in which they occur. 

The carrying value of the stock is removed from the balance sheet and is recorded as an expense in the period 

that the income from its sale is recognized. 

–  Other: Includes, where applicable, the balance of all asset deferred accounts, except those relating to interest 
and financial commissions, the net amount of the difference between pension plan obligations and the value 
of plan assets with favorable balance for the Group, when it is due to be presented for the net amount in the 
consolidated balance sheet, as well as the amount of the remaining assets not included in other items. 

The “Other liabilities” chapter of the consolidated balance sheets includes the balance of the liability  deferred 
accounts, other than those relating to interest, and the amount of the remaining liabilities not included in other 
chapters of the consolidated balance sheet. 

n)  Provisions and contingent assets and liabilities 

Provisions are creditor balances covering obligations present at the consolidated balance sheet date arising from 
past events from which capital losses may arise for consolidated entities, which are considered likely to occur, 
specific in terms of their nature but indeterminate in terms of their amount and/or time of cancelation and, to 
cancel them, consolidated entities expect to dispose of resources that incorporate economic benefits. 

 37 

 
Contingent  liabilities  are  potential  liabilities  arising  as  a  result  of  past  events,  the  materialization  of  which  is 
conditional on the occurrence or otherwise of one or more future events independent of the will of consolidated 
entities.  They  include  the  current  obligations  of  consolidated  entities,  the  materialization  of  which,  although 
possible, has not been considered likely to lead to a decrease in resources that incorporate economic benefits and 
the amount of which cannot be quantified with sufficient reliability. The Group should not proceed to recognize 
an accounting obligation of a contingent nature. On the contrary, it should report the obligation in the financial 
statements, unless the outflow of resources incorporating economic benefits is unlikely. 

Contingent assets are potential assets, arising as a result of past events, the existence of which is conditioned and 
must be confirmed when events that are beyond the control of the Group occur or not. Contingent assets, if they 
exist, are not recognized in the consolidated balance sheet or the consolidated profit and loss account, but are 
reported in the consolidated report provided that increased resources incorporating economic benefits from this 
cause are likely. 

The  Group's  consolidated  annual  accounts  reflect  all  significant  provisions  for  which  the  likelihood  of  the 
obligation being met is estimated to be greater than otherwise. In accordance with current regulations, contingent 
liabilities  are  not  recognized  in  the  consolidated  annual  accounts,  but,  if  they  exist,  are  reported  in  the 
consolidated report. 

The provisions (quantified taking into account the best available information on the consequences of the event in 
which they bring their cause and are reestimated at the time of each accounting closure) are used to meet the 
specific obligations for which they were originally recognized and reversed; total or partial, when such obligations 
cease to exist or diminish. 

Provisions are classified according to the obligations covered in: 

–  Pensions and other defined post-employment benefit obligations: Includes the amount of provisions made 
for the coverage of post-employment pay defined benefit, as well as commitments made to pre-retired staff 
and similar obligations (see Note 21). 

–  Other long-term employee pay: Includes other commitments to pre-retired staff (see Notes 2.r. and 21). 

–  Procedural issues and pending tax litigation: Includes the amount of provisions created to cover contingencies 
of  a  tax,  legal  and  litigation  nature  (see  Note  21).  This  item  includes  provisions  for  restructuring  and 
environmental actions, if any (see Note 21). 

–  Commitments and guarantees granted: Includes the amount of provisions made for contingent risk coverage, 
understood as operations in which the Group guarantees obligations of a third party  arising as a result of 
financial  guarantees  granted  or  other  contracts,  and  contingent  commitments,  understood  as  irrevocable 
commitments that may give rise to the recognition of financial assets (see Note 21). 

–  Remaining provisions: Includes the amount of the remaining provisions made by the Group (see Note 21). 

The accounting, or release, if any, of provisions deemed necessary in accordance with the above criteria is recorded 
under or credited respectively to the “Provisions or reversal of provisions” chapter of the consolidated profit and 
loss  account.  The  criteria  applied  for  accounting  for  pensions  and  other  post-employment  defined  benefit 
obligations are described in Notes 2-r and 2-s. 

o)  Court proceedings and/or claims in process 

At the close of 2023 and 2022, various legal proceedings and claims were under way against consolidated entities 
arising  from  the  normal  conduct  of  their  activities.  Both  the  legal  advisers  of  the  Group  and  the  Bank 
Administrators, as the Group's parent company, consider that the final economic loss that may arise from these 
procedures and claims, if any, is adequately provisioned (see Note 21), so it will not have a significant effect on 
these consolidated annual accounts. 

 38 

 
p)  Recognition of income and expenses 

The most significant criteria used by the Group for the recognition of its income and expenditure are summarized 
below: 

i. 

Interest income and expenses and similar items 

In general, interest income and expenses and concepts assimilated thereto are recognized in the accounts on the 
basis of their accrual period, by application of the effective interest method. Dividends received from companies 
other than Group companies, associates or joint ventures are recognized as income at the time the right to receive 
them arises. 

ii.  Commissions, fees and similar items 

These  income  and  expenses  are  recognized  in  the  consolidated  profit  and  loss  account  on  different  criteria 
depending on their nature. The most significant are: 

–  Those linked to financial assets and liabilities measured at fair value through profit and loss are recognized at 

the time of disbursement. 

–  Those eligible to be part of the initial acquisition cost of financial instruments, other than those measured at 
fair  value  through  profit  and  loss,  are  charged  to  the  consolidated  profit  and  loss  account;  applying  the 
effective interest rate method or at the time of its sale, taking into account its nature. 

–  Those that originate from transactions or services that last over time, differ during the life of such transactions 

or services. 

–  Those who respond to a singular act, when the act that originates them occurs. 

iii.  Non-financial income and expenses 

They are recognized on an accrual basis. To determine the amount and time of recognition, a five-step model is 
followed:  identification  of  the  contract  with  the  customer,  identification  of  the  obligations  separate  from  the 
contract,  determination  of  the  transaction  price,  distribution  of  the  transaction  price  between  the  identified 
obligations and finally recording the income as the obligations are satisfied. 

iv.  Deferred collections and payments 

They are recognized accountably for the amount that results from financially updating the anticipated cash flows 

at market rates. 

v. 

Loan arrangement fees 

The  financial  commissions  that  originate  from  the  formalization  of  loans,  mainly  the  opening  and  study  and 
information  commissions,  are  paid  to  the  consolidated  profit  and  loss  account,  following  a  financial  criterion, 
during the life of the loan.  

q)  Financial guarantees 

“Financial guarantees” are the contracts by which an entity is obliged to pay specific amounts on behalf of a third 
party in the event that it does not do so, regardless of the legal form in which the obligation is implemented: Bond, 
financial guarantee, insurance or derivative of credit. 

At the time of its initial registration, the Group accounts for the financial guarantees provided in the consolidated 
balance sheet liability at fair value, which, in general, is equivalent to the present value of the commissions and 
income to be received on such contracts over the course of their duration, taking as a counterpart, in the assets of 

 39 

 
the  consolidated  balance  sheet,  the  amount  of  commissions  and  similar  income  collected  at  the  beginning  of 
operations  and  a  credit  for  the  accounts  receivable  for  the  present  value  of  the  commissions  and  income 
outstanding. 

Financial guarantees, regardless of their holder, instrumentation or other circumstances, are periodically analyzed 
in order to determine the credit risk to which they are exposed and, where appropriate, to estimate the needs to 
provide  for  them,  that  is  determined  by  applying  criteria  similar  to  those  established  to  quantify  impairment 
losses experienced by debt instruments valued at their amortized cost explained in subparagraph (f) above. 

The provisions made by these transactions are accounted for under the heading “Provisions – commitments and 
guarantees granted” of the consolidated balance sheet liability (see Note 21). The endowment and recovery of 
such provisions is recorded in return under the section “Provisions or reversal of provisions” of the consolidated 
profit and loss account. 

In  the  event  that  it  is  necessary  to  make  a  provision  for  these  financial  guarantees,  the  outstanding  accrual 
commissions, which are recorded in the chapter “Financial liabilities at amortized cost – Other financial liabilities” 
of the consolidated balance sheet, are reclassified to the corresponding provision. 

r)  Post-employment benefits 

In accordance with the Collective Labour Agreements in force, the financial institutions integrated in the Group 
and some of the other consolidated entities (national and foreign) are committed to complementing the benefits 
of  the  public  systems  corresponding  to  certain  employees,  and  their  beneficiaries,  in  cases  of  retirement, 
permanent disability or death, as well as other post-employment social care.  

Post-employment  commitments  maintained  by  the  Group  with  its  employees  are  considered  “defined 
contribution plans” when contributions of a predetermined nature are made to a separate entity, it has no legal 
or effective obligation to make additional contributions if the separate entity is unable to meet the remuneration 
to  employees  related  to  the  services  rendered  in  the  current  and  prior  financial  years.  Post-employment 
commitments that do not meet the above conditions are considered “defined benefit plans” (see Note 21). 

i.  Defined contribution plans 

The Group records the contributions to the plans accrued for the year under the heading “Administration expenses 
– staff costs” of the consolidated profit and loss account. In the event that, at the end of the financial year, there 
is any amount to be contributed to the external plans in which the commitments are materialized, this is recorded 
at  its  present  value,  under  the  heading  “Provisions  –  Pensions  and  other  post-employment  defined  benefit 
obligations” of the consolidated balance sheet liability (see Note 21).  

ii.  Defined benefit plans 

The  Group  records  under  the  heading  “Provisions  –  Pensions  and  Other  Defined  Post-Employment  Benefits 
Obligations” of the liabilities in the consolidated balance sheet (or in the asset, in the chapter “Other Assets”, 
depending  on  the  sign  of  the  difference)  the  present  value  of  the  post-employment  commitments  of  defined 
benefit, net of fair value of “plan assets” (see Note 21). 

“Plan assets” are those with which the obligations will be liquidated directly and meet the following conditions: 

–  They are not the property of the consolidated entities, but of a legally separated third party without the status 

of a party linked to the Group. 

–  They  are  only  available  to  pay  or  finance  post-employment  remuneration  and  cannot  be  returned  to 
consolidated entities, except where the assets remaining in such a plan are sufficient to meet all obligations 
of  the  plan  or  entity  relating  to  benefits  of  current  or  past  employees  or  to  reimburse  employee  benefits 
already paid by the Group. 

If the Group may require insurance companies to pay part or all of the disbursement required to cancel a defined 
benefit obligation, it is virtually true that the insurer will reimburse any or all of the disbursements required to 
cancel that obligation, but the insurance policy does not meet the conditions to be an asset of the plan, the Group 
registers its right to reimbursement in the asset of the consolidated balance sheet, if any, in the chapter “Insurance 
contracts linked to pensions” which, in the other aspects, it is treated as an asset of the plan. 

 40 

 
Post-employment pay is recognized as follows: 

–  The  cost  of  services  is  recognized  in  the  consolidated  profit  and  loss  account  and  includes  the  following 

components: 

–  The cost of services in the current period (understood as the increase in the present value of obligations 
arising from the services provided in the financial year by employees) is recognized under the heading 
“Administrative expenses - staff costs” (see Notes 21 and 39). 

–  The  cost  of  past  services,  which  originates  from  changes  to  existing  post-employment  pay  or  the 
introduction  of  new  benefits  and  includes  the  cost  of  reductions,  is  recognized,  if  any,  in  the  chapter 
“Provisions or reversal of provisions” (see Note 21). 

–  Any  gain  or  loss  arising  from  a  settlement,  the  plan  is  recorded  in  the  “Provisions  or  Reversals  of 

Provisions” chapter of the consolidated profit and loss account (see Note 21). 

–  The net interest on the net liability (asset) of defined benefit commitments (understood as the  change 
during the period in the net defined benefit liability (asset) arising over time), is recognized in the chapter 
“Interest expense” (“interest income” if income is earned) from the consolidated profit and loss account 
(see Notes 21 and 31). 

The  revaluation  of  the  net  defined  benefit  liability  (assets)  recognized  in  chapter  “Other  aggregate  income 
accrued. Elements that will not be reclassified into results. Actuarial gains or (–) losses on defined benefit pension 
plans” of the net worth of the consolidated balance sheet includes: 

–  Actuarial  gains  and  losses  generated  in  the  period,  which  are  derived  from  the  differences  between 

previous actuarial assumptions and reality and from changes in the actuarial assumptions used. 

–  The return on plan assets, excluding amounts included in net interest on defined benefit liabilities (assets). 

–  Any change in the effects of the asset limit, excluding the amounts included in the net interest on the 

defined benefit liability (asset). 

s)  Other long-term remuneration and other obligations  

The other long-term remuneration, understood as the commitments made to pre-retired staff (those who have 
ceased to serve in the entity, but who, without being legally retired, continue to have economic rights against it 
until  it  becomes  the  legal  status  of  retiree),  seniority  awards,  pre-retirement  widowhood  and  disability 
commitments  that  depend  on  the  employee's  seniority  in  the  entity  and  other  similar  concepts  are  treated 
accountably,  where  applicable,  as  set  out  above  for  post-employment  defined  benefit  schemes;  except  that 
actuarial gains and losses are recognized in the chapter 'Provisions or reversal of provisions' of the consolidated 
profit and loss account (see Note 21). 

The  commitments  made  by  certain  Spanish  entities  of  the  Group for  the  coverage  of  the  death  and  disability 
contingencies of their employees, during the period in which they remain active and until their retirement age, 
are kept in an internal fund with a renewable annual temporary coverage, therefore, no contributions are made 
to plans. 

t)  Termination benefits 

Severance payments are recorded when a formal and detailed plan identifying the fundamental changes to be 
made is available, and provided that the plan has begun to be implemented or its main characteristics have been 
publicly announced, or objective facts about its implementation are revealed.  

u)  Income tax 

The expense for Spanish Corporate Tax and for taxes of a similar nature applicable to consolidated foreign entities 
is recognized in the consolidated profit and loss account, except when they are the result of a transaction whose 
results are recorded directly in equity, in which case, its corresponding tax effect is recorded in equity. 

 41 

 
 
The profit tax expenditure for the year is calculated by the sum of the current tax resulting from the application 
of  the  corresponding  tax  rate  on  the  tax  base  for  the  year  (after  applying  the  tax  deductions  that  are  tax 
admissible) and the change in deferred tax assets and liabilities recognized in the consolidated profit and loss 
account.  

Deferred tax assets and liabilities include temporary differences that are identified as amounts that are expected 
to be payable or recoverable by differences between the carrying value of assets and their corresponding tax bases 
(tax value), as well as the negative tax bases pending compensation and credits for tax deductions not applied 
fiscally. These amounts are recorded by applying to the temporary difference corresponding to the type of levy at 
which they are expected to be recovered or settled.  

The tax assets chapter includes the amount of all assets of a tax nature, differentiating between: current (amounts 
to be recovered for taxes in the next twelve months) and deferred (includes the amounts of taxes to be recovered 
in future years, including those derived from negative tax bases or credits for tax deductions or bonuses to be 
compensated). 

The tax liabilities chapter includes the amount of all liabilities of a tax nature, except tax provisions, which are 
broken down into: current (includes the amount to be paid for income tax related to the fiscal gain for the year 
and other taxes in the next twelve months) and deferred (includes the amount of income tax payable in future 
years). 

Deferred tax liabilities in the case of temporary taxable differences associated  with investments in dependent 
entities, associates or joint venture holdings are recognized except when the Group is able to control the time of 
reversal of the temporary difference and, in addition, it is likely that it will not reverse in the foreseeable future.  

Deferred  tax  assets,  identified  as  temporary  differences,  are  recognized  only  if  it  is  considered  likely  that 
consolidated entities will in the future have sufficient tax gains against which they can be effected and are not 
originally recognized (except in a business combination) of other assets and liabilities in a transaction that does 
not affect either tax or accounting income. The remaining deferred tax assets (negative tax bases and deductions 
to be cleared) are only recognized if it is considered likely that consolidated entities will have sufficient tax gains 
against which they can be paid in the future.  

The differences generated by the different accounting and tax rating of some of the income and expenses directly 
recorded in the equity to be paid or recovered in the future are accounted for as temporary differences. 

Deferred taxes, both assets and liabilities, are reviewed at the time of the accounting closure in order to check 
whether modifications are necessary in accordance with the results of the analyzes carried out.  

v)  Residual maturity terms and average interest rates 

Note 44 of this consolidated report provides details of the maturities of the items that make up the balances of 
certain headings of the consolidated balance sheets as at 31 December 2023 and 2022, as well as their average 
annual interest rates for those years. 

w)  Statement of consolidated recognised income and expenditure 

The  income  and  expenses  generated  by  the  Group  as  a  result  of  its  activity  during  the  year  are  presented, 
distinguishing between those recorded as results in the consolidated profit and loss account for the year and other 
income and expenses recognized directly in the consolidated net worth. 

The statement presents separately the items by nature, grouping them into those which, in accordance with the 
implementing accounting rules, they shall not subsequently be reclassified to the consolidated profit and loss 
account and those subsequently reclassified to that consolidated profit and loss account upon compliance with 
the requirements of the relevant accounting standards. 

Therefore, in this state is presented: 

a.  The consolidated result of the year. 

b.  The net amount of income and expenses recognized as 'other cumulative comprehensive income' in equity 

that will not be reclassified into profit or loss. 

 42 

 
c.  The net amount of income and expenses recognized in equity that can be reclassified into profit or loss. 

d.  The  income  tax  accrued  on  the  items  referred  to  in  points  b and  c  above,  except  for  adjustments  to  other 
comprehensive income originating in shares in associated undertakings or joint ventures valued by the equity 
method, which are presented in net terms. 

e.  The total consolidated revenue and expenditure recognized, calculated as the sum of the preceding letters, 

showing  separately  the  amount  attributed  to  the  dominant  entity  and  that  corresponding  to  minority 

interests. 

The  statement  presents  separately  items  by  nature,  grouping  them  into  those  that,  in  accordance  with  the 
implementing  accounting  rules,  will  not  be  subsequently  reclassified  to  profit  or  loss  and  those  that  will 
subsequently be reclassified to profit or loss when the requirements laid down in the corresponding accounting 
rules are met. 

x)  Total statement of changes in consolidated equity 

It presents the movements that have occurred in the consolidated net worth, including those that have their origin 
in changes in accounting criteria and corrections of errors, if any. This statement therefore shows a reconciliation 
of the carrying value at the beginning and end of the financial year of all items forming the consolidated net worth, 
grouping the movements, depending on their nature, into the following items: 

a.  Adjustments  for  changes  in  accounting  criteria  and  correction  of  errors:  includes  changes  in  consolidated 
equity arising as a result of retroactive reexpression of financial statement balances resulting from changes 
in accounting criteria or correcting errors, if any. 

b.  Revenue and expenses recognized in the financial year: It collects, in aggregate form, the total of the items 

recorded in the statement of consolidated income and expenses recognized above. 

c.  Other changes in equity: Includes the rest of the changes recorded in the consolidated net worth, such as, 
where applicable, increases or decreases in the Bank’s capital, distribution of results, operations with own 
equity instruments, payments with equity instruments, transfers between consolidated equity item and any 
other increase or decrease in consolidated equity. 

y)  Consolidated cash flow statement 

In consolidated cash flow statements, the following expressions are used in the following ways: 

–  Cash  flows:  Inflows  and  outflows  of  cash  and  their  equivalents;  these  equivalents  mean  short-term 

investments of high liquidity and low risk of alterations in their value. 

–  Operating activities: Typical activities of credit institutions, as well as other activities that cannot be qualified 

as investment or financing. 

– 

Investment  activities:  Acquisition,  disposal  or  other  disposition  of  long-term  assets  and  other  non-cash 
investments and their equivalents. 

–  Financing activities: Activities that result in changes in the size and composition of consolidated net assets 

and liabilities that are not part of operating activities. 

In addition, dividends received and delivered by the Group are detailed in Notes 4 and 27, including dividends paid 

to minority interests (non-controlling interests). 

In relation to the cash flows corresponding to the interest received and paid, it should be noted that there are no 
significant differences between those and those recorded in the profit and loss account, reason why they are not 
broken down separately in the consolidated cash flow statements, except for cash flow liabilities for financing 
activities which, although not significant, have been broken down in Note 17. 

 43 

 
For  the  purpose  of  preparing  the  consolidated  cash  flow  statement,  "cash  and  cash  equivalents"  have  been 
considered to be those short-term investments with high liquidity and low risk of changes in value. In this way, 
the Group considers “cash or cash equivalents” the following financial assets and liabilities: 

–  The  net  balances  held  in  cash  and  with  central  banks,  which  are  recorded  under  the  heading  "Cash,  cash 
balances in central banks and other cash deposits" of the consolidated balance sheets as at 31 December 2023 
and 2022 attached, according to their nature and currency, the following is indicated:  

Type: 
Cash 
Current accounts 
Reciprocal accounts 

Other accounts at credit institutions and central banks 

Currency: 
Euro 
Foreign currency 

z)  Own equity instruments 

(EUR Thousands)        
2022 

2023 

40,160   

82,148  
  6,974,338    3,900,413  
  1,444,566    1,585,659  

  2,819,469    1,258,005  

  11,278,533    6,826,225  

  11,009,456    5,960,743  
865,482  
  11,278,533    6,826,225  

269,077   

Own equity instruments are those that meet the following conditions: 

–  They do not include any obligation for the issuing entity that involves: (i) handing over cash or other financial 
assets to a third party; or (ii) exchanging financial assets or financial  liabilities with third parties on terms 
potentially unfavorable to the entity. 

– 

If they can be, or will be, liquidated with the issuer’s own equity instruments: (i) where it is a non-derivative 
financial instrument, it will not entail an obligation to deliver a variable number of its own equity instruments; 
or (ii) where it is a derivative, provided that it is settled for a fixed amount of cash, or other financial asset, in 
exchange for a fixed number of its own equity instruments. 

Business  carried  out  with  equity  instruments,  including  their  issuance  and  amortization,  is  registered  directly 
against net worth. 

Changes  in  the  value  of  instruments  classified  as  equity  shall  not  be  recorded  in  the  financial  statements; 
consideration received or delivered in exchange for such instruments shall be added or deducted directly from the 
equity, including coupons associated with preferential interests contingent convertible into ordinary shares. 

(aa) Assets covered by insurance or reinsurance contracts and liabilities covered by insurance or reinsurance 

contracts 

Group  has  developed  the  accounting  policy  establishing  the  criteria  for  recording  insurance  contracts,  in 
accordance with IFRS 17. This standard defines insurance contracts as contracts under which a party accepts a 
significant insurance risk from another party by agreeing to compensate the policyholder if a specific uncertain 
future event adversely affects the policyholder. 

IFRS 17 requires a level of aggregation of contracts that the Group identifies in portfolios of contracts with similar 
risks and which are jointly managed. The Group then divides each portfolio into a minimum of three groups: (i) 

 44 

 
 
  
 
  
  
 
 
 
 
 
  
 
 
 
  
 
 
contracts  that  are  onerous  on  initial  recognition;  (ii)  contracts  that,  on  initial  recognition,  have  no  significant 
chance of becoming onerous subsequently; and (iii) any remaining contracts. 

For contracts that are considered to be non-onerous, a profit margin is recognized in the profit and loss account 
(called ‘Contractual Service Margin’ or ‘MSC’) over the period in which the entity performs the service. However, 
if at the time of initial recognition, or during the period in which the entity performs the service, the contract is 
onerous, the entity acknowledges the loss in the income statement.  

The contract limits define the period up to which compliance cash flows must be considered in order to measure 
an insurance contract. Compliance cash flows include an impartial and probability-weighted estimate of future 
cash flows, a discount adjustment to the present value to reflect the time value of money from monetary and 
financial risks, and a risk adjustment for non-financial risks. The identification of the contractual limit under IFRS 
17  is  critical  not  only  for  the  measurement  of  the  compliance cash  flows  of a  group of  contracts,  but  also for 
determining the applicable measurement model, in case the contractual limits are identified in one year or more.  

Cash  flows  are  within  the  contractual  limit  of  an  insurance  contract  if  they  arise  from  substantial  rights  and 
obligations that exist during the reporting period, in which the institution may compel the holder of the insurance 
policy to pay premiums or in which the entity has a substantive obligation to provide services to the insured.  

The Group has conducted a separate analysis of the limits of insurance and reinsurance contracts under IFRS 17, 
applying the General Building Block Approach to all contracts, except those eligible to be valued by the simplified 
model (Premium Allocation Approach), or the variable commission approach (‘ECV’ or variable Fee Approach). 

The general model measures a group of contracts as the sum of Compliance Cash Flows and Contractual Service 
Margin. The MSC represents the unrecorded benefits that the entity will recognize as if it provides services under 
the insurance contract. 

Insurance  contracts  with  direct  participation  apply  the  CVD  as  a  modified  version  of  the  General  Model.  This 
should  reduce  the  volatility  of  results  due  to  the  asymmetry  between  the  accounting  treatment  of  gains  and 
losses of underlying elements attributable to insured persons and the accounting treatment of liabilities against 
insured persons. 

Another issue considered for measuring the present value of future cash flows from a group of insurance contracts 
is the discount rate applied to reflect the time value of money and the financial risks associated with those cash 
flows. The Group has established a generally chosen methodology and ensures that the calculation components 
have a homogeneous basis, previously approved by the Group, establishing the base curves provided by the Group 
and allowing adjustments to these curves based on the expert criteria of each local management. 

In  addition,  a  risk  adjustment  for  non-financial  risk  is  necessary  to  measure  compliance  cash  flows.  Risk 
adjustment for non-financial risk is the compensation necessary to withstand uncertainty about the amount and 
timing of cash flows arising from non-financial risks. If a change in assumptions occurs, it could affect the income 
statement or other Global Income, depending on its nature. The risks covered by the risk adjustment for non-
financial risk are insurance risk and other non-financial risks, such as interruption risk and expense risk. 

Grupo Santander Consumer Finance has concluded the analysis on the effects of this new standard without having 
identified material impacts on its consolidated financial statements. 

 45 

 
3.  Santander Consumer Finance Group  

a)  Santander Consumer Finance, S.A. 

The Bank is the parent company of Grupo Santander Consumer Finance (see Note 1). The Bank's summary balance 
sheet, summary profit and loss account, summary statement of changes in equity and summary statement of 
cash flows for the years 2023 and 2022 are presented below for information purposes: 

SANTANDER CONSUMER FINANCE, S.A. 

CONDENSED BALANCE SHEET AS AT 31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

ASSETS 

Exercise 
2023 

Exercise 
2022 

LIABILITIES AND EQUITY 

Exercise 
2023 

Exercise 
2022 

Cash and balances at central banks 

  1,804,454   

489,246  LIABILITIES 

Financial assets held for trading 

91,585   

125,187  Financial liabilities held for trading 

99,626   

95,224  

Non-trading financial assets mandatorily 
at fair value through profit or loss 

658   

387  

Financial liabilities at amortised cost 

  46,429,704    36,758,895  

Financial assets through other 
comprehensive income 
Financial assets at amortised cost 
Derivatives – hedge accounting 

Changes of the fair value of hedged items 
in an interest rate risk hedging portfolio 
Investments in subsidiaries, joint 
ventures and associates 
Tangible assets 
Intangible assets 
Tax assets 
Other assets 

  2,052,062    2,462,252  Derivatives – hedge accounting 
 41,185,022   31,833,829  Provisions 

110,354   

454,166  Tax liabilities 

(103,053)  

(171,757) Other liabilities 

 11,293,800   11,292,945    

206,186  
90,741   
383,631   
223,864   

60,577 
89,521  
368,899  
153,008  

24,569   
146,996   
439,866   
87,749   

26,391  TOTAL LIABILITIES 
118,289    
365,721  Equity 
53,964  Other comprehensive income 

  47,433,752    37,526,124  

  9,745,235    9,534,480  
(7,338) 

(42,430)  

Assets included in disposal groups 
classified as held for sale 

2,495   

2,646    

TOTAL ASSETS 

 57,136,557   47,053,266  TOTAL LIABILITIES AND EQUITY 

 TOTAL EQUITY 

  9,702,805    9,527,142  
  57,136,557    47,053,266  

Memorandum items: off balance sheet 
items 
Loans commitment granted 
Financial guarantees granted 

752,699   

630,107    
  4,088,678    4,063,980    

 46 

 
 
 
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
  
 
 
 
 
 
 
 
  
  
    
  
  
SANTANDER CONSUMER FINANCE, S.A. 

CONDENSED INCOME STATEMENTS AS AT 31 DECEMBER 2023 AND 2022  

(EUR Thousands)        

Income / (expenses) 

Exercise 
2023 

Exercise 
2022 

Interest income 
Interest expenses 
NET INTEREST INCOME 
Dividend income 
Income from companies accounted for using the equity method 
Commissions income 
Commissions expense 
Gains or losses on financial instruments not at fair value through profit or loss, net 
Gains or losses on financial instruments held for trading, net 
Gains or losses from hedge accounting, net 
Currency translation differences, net 
Gains or losses on derecognition of investments in subsidiaries, joint ventures or associates, net 
Other operating income 
Other operating expenses 
OPERATING INCOME 
Administration and general expenses 
Depreciation and amortisation cost 
Provisions or reversal from provisions, net 
Impairment charges and reversals from financial assets not at fair value through profit or loss 
NET OPERATING PROFIT 
Impairment charges or reversals on investments in joint ventures and associates 
Impairment charges or reversals on non-financial assets 
Gains or losses on assets and liabilities included in disposal groups classified as held for sale from 
discontinued operations 
PROFIT OR LOSS BEFORE TAX IN RESPECT OF CONTINUING OPERATIONS 
Taxation 
Gains or losses after tax in respect of continuing operations 
PROFIT/(LOSS) AFTER TAX 

1,650,772 
(1,149,379) 
501,393 
889,086 
— 
88,169 
(65,846) 
47,128 
(1,724) 
5,170 
(3,794) 
30,522 
10,135 
(41,253) 
1,458,986 
(332,941) 
(31,949) 
(31,925) 
(108,835) 
953,336 
— 
(2,541) 
(4,773) 

946,022 
(28.799) 
917,223 
917,223 

693,257 
(242,460) 
450,797 
899,631 
— 
92,654 
(69.900) 
5 
(208) 
(4,735) 
(17,742) 
— 
9,583 
(26,856) 
1,333,229 
(293,014) 
(30,737) 
(13,690) 
(100,102) 
895,686 
— 
(8,352) 
(2,684) 

884,650 
(32,857) 
851,793 
851,793 

 47 

 
 
  
 
  
  
  
  
SANTANDER CONSUMER FINANCE, S.A. 

CONDENSED STATEMENTS OF RECOGNISED INCOME AND EXPENSE AS 

31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

PROFIT OR LOSS AFTER TAX 
OTHER COMPREHENSIVE INCOME 
Items not reclassified to profit or loss 
Actuarial gains or losses on defined benefit pension plan 
Assets included in disposal groups classified as held for sale 
Changes in the fair value of equity instruments at fair value through other comprehensive income 
Income tax in respect of items not reclassified to profit or loss 
Items that may be reclassified to profit or loss 
Currency translation differences 
Hedging of net investments in joint ventures and associates (effective portion) 
Cash flow hedges (effective portion) 
Financial assets available-for-sale 
Assets included in disposal groups classified as held for sale 
Share of other recognised income 
Income tax in respect of items that may be reclassified to profit or loss 
TOTAL RECOGNISED INCOME AND EXPENSE 

Exercise 
2023 

Exercise 
2022 

917,223 
(35,092) 
(630) 
(916) 
— 
(27) 
313 
(34,462) 
— 
— 
(46,416) 
(2,816) 
— 
— 
14,770 
882,131 

851,793 
(17,291) 
1,333 
4,228 
— 
(593) 
(2,302) 
(18,624) 
— 
— 
47,023 
(73,627) 
— 
— 
7,980 
834,502 

 48 

 
 
  
  
  
  
  
SANTANDER CONSUMER FINANCE, S.A. 

CONDENSED STATEMENTS OF TOTAL CHANGES IN EQUITY AS AT 31 DECEMBER 2023 AND 2022 

(EUR Thousands)        

Capital 

Share 
premium 

5,638,639 
— 
5,638,639 
— 
— 
5,638,639 
— 
— 

1,139,990 
— 
1,139,990 
— 
— 
1,139,990 
— 
— 

Equity 

instruments  

issued other 
than capital 
1,200,000 
— 
1,200,000 
— 
— 
1,200,000 
— 
— 

— 
— 

— 
— 

— 

— 

— 
— 

— 
— 

— 

— 

— 
— 

— 
— 

— 

— 

5,638,639 

1,139,990 

1,200,000 

Capital 

Share 
premium 

5,638,639 
— 
5,638,639 
— 
— 
5,638,639 
— 
— 
— 
— 
— 
— 
— 
— 
5,638,639 

1,139,990 
— 
1,139,990 
— 
— 
1,139,990 
— 
— 
— 
— 
— 
— 
— 
— 
1,139,990 

Equity 

instruments  

issued other 
than capital 
1,200,000 
— 
1,200,000 
— 
— 
1,200,000 
— 
— 
— 
— 
— 
— 
— 
— 
1,200,000 

Final balance as at 31 December 
2022 
Fusion effect 
Balance as at 01 January 2023 
Effects of error correction 
Effects of changes in accounting 
policies 
Adjusted opening balance 
Total overall income for the year 
Other changes in equity 

Issuance of ordinary shares 
Issuance of preferred shares 

Issuance of other equity instruments 

Dividends (or remuneration to 
partners) 
Transferred between components of 
equity 
Other increases or (-) decreases in 
equity 
Final balance as at 31 December 
2023 

Final balance as at 31 December 
2021 
Fusion effect 
Balance as at 01 January 2022 
Effects of error correction 
Effects of changes in accounting 
policies 
Adjusted opening balance 
Total overall income for the year 
Other changes in equity 
Issuance of ordinary shares 
Issuance of preferred shares 
Issuance of other equity instruments 

Dividends (or remuneration to 
partners) 
Transferred between components of 
equity 
Other increases or (-) decreases in 
equity 
Final balance as at 31 December 
2022 

Other equity 
instruments 

Retained 
earnings 

Profit/(loss) 
after tax 

Dividends 
paid 

Other 

comprehensi
ve income 

(7,338) 
— 
(7,338) 
— 
— 
(7,338) 
(35,092) 
— 

— 
— 

— 
— 

— 

— 

TOTAL 

9,527,142 
— 
9,527,142 
— 
— 
9,527,142 
882,131 
(706,468) 

— 
— 

— 
(607,469) 

— 

(98,999) 

(652,203) 
— 
(652,203) 
— 
— 
(652,203) 
— 
552,211 

— 
— 

— 
(99,992) 

652,203 

— 

— 
— 
— 
— 
— 
— 
— 
— 

— 
— 

— 
— 

— 

— 

— 

1,356,261 
— 
1,356,261 
— 
— 
1,356,261 
— 
(406,886) 

— 
— 

— 
(507,477) 

851,793 
— 
851,793 
— 
— 
851,793 
917,223 
(851,793) 

— 
— 

— 
— 

199,590 

(851,793) 

— 

(98,999) 

949,375 

917,223 

(99,992) 

(42,430) 

9,702,805 

Other equity 
instruments 

Retained 
earnings 

Profit/(loss) 
after tax 

Dividends 
paid 

Other 

comprehensi
ve income 

TOTAL 

— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

818,484 
500,359 
1,318,843 
— 
— 
1,318,843 
— 
37,418 
— 
— 
— 
— 
110,293 
(72,875) 
1,356,261 

600,855 
— 
600,855 
— 
— 
600,855 
851,793 
(600,855) 
— 
— 
— 
— 
(600,855) 
— 
851,793 

(490,562) 
— 
(490,562) 
— 
— 
(490,562) 
— 
(161,641) 
— 
— 
— 
(652,203) 
490,562 
— 
(652,203) 

9,953 
— 
9,953 
— 
— 
9,953 
(17,291) 
— 
— 
— 
— 
— 
— 
— 
(7,338) 

8,917,359 
500,359 
9,417,718 
— 
— 
9,417,718 
834,502 
(725,078) 
— 
— 
— 
(652,203) 
— 
(72,875) 
9,527,142 

 49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
SANTANDER CONSUMER FINANCE, S.A. 

CONDENSED STATEMENTS OF CASH FLOWS AS AT 31 DECEMBER 2023 AND 2022  

(EUR Thousands)        

A. CASH FLOWS FROM OPERATING ACTIVITIES: 
Profit or loss after tax 
Adjustments made to obtain the cash flows from operating activities 
Net change in operating assets 
Net change in operating liabilities 
B. CASH FLOWS FROM INVESTING ACTIVITIES: 
Payments 
Proceeds 
C. CASH FLOWS FROM FINANCING ACTIVITIES 
Payments 
Proceeds 
E. NET INCREASE/(DECREASE) OF CASH AND CASH EQUIVALENTS (A+B+C+D): 
F. Cash and equivalents at beginning of period 
G. Cash and equivalents at end of period 

b)  Acquisitions and sales  

2023 

2022 

1,885,361   
917,223   
532,232   
(9,010,161)  
9,446,067   
(168,581)  
(249,166)  
80,585   
(401,572)  
(701,572)  
300,000   
1,315,208   
489,246   
1,804,454   

(3,336,265) 
851,793  
(375,033) 
(5,224,163) 
1,411,138  
(85,960) 
(87,062) 
1,102  
(125,078) 
(725,078) 
600,000  
(3,547,303) 
4,036,549  
489,246  

The most significant acquisitions, constitutions and sales that have occurred, during the financial years 2023 and 
2022, of shares in the capital of entities of the Group, as well as other relevant corporate transactions that have 
modified the perimeter of consolidation of the Group during these periods, have been the following:  

b.1) Financial year 2023 

Carmine D-Services, Unipessoal, Lda. (Originally PDC Digital, Lda.) 

On January 4, 2023, Santander Consumer Services, S.A, a Portuguese subsidiary of Santander Consumer Finance, 
S.A, acquired 100% of the shares of PDC Digital, Lda., a Portuguese company. The share capital of PDC Digital, 
Lda. it was composed of 3 shares, 1 of them with a nominal value of 3,400 euros and 2 of them with a nominal 
value of 3,300 euros each. The amount corresponding to the acquisition amounts to 2.2 million euros, of which 
2.0 million euros had been paid at the closing of the transaction, deferring the payment of the remaining amount 
for 4 years payable every January 1 of each year with the last payment being January 1, 2027. The acquisition has 
been carried out as follows: 

• 

• 

• 

Acquisition of 1 share to José Ferreira Lopes and Maria Alice Ferreira Lopes for a total amount of 0.7 
million euros, having disbursed 0.6 million euros on the day of the transaction, remaining the rest 
postponed as mentioned. 

Acquisition of 1 share to Maria Alice da Costa Faria for a total amount of 0.7 million euros, having 
disbursed 0.6 million euros on the day of the transaction, the rest remaining postponed as mentioned. 

Acquisition of 1 share to Miguel José Lopes and Patrice Leite Dias de Oliveira Rosas Lopes for a total 
amount  of  0.7  million  euros,  having  disbursed  0.6  million  euros  on  the  day  of  the  transaction, 
remaining the rest postponed as mentioned. 

Thus, the details of the acquired business were as follows: 

 50 

 
 
  
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Business acquired 

Main activity 

Acquisition 
date 

Ownership 
interest (voting 
rights) acquired 

Purchase 
consideration (million 
euro) 

PCD Digital, Lda. 

Provision 
internet, 
of 
computer  and  multimedia 
services 

04/01/2023 

100% 

2.2 (*) 

(*) As already indicated above, the disbursement of the price has been made and will be made at different times of time. 

The details of the net assets of the acquired business were as follows: 

Value in Books  
(Millions of euros) 

Cash  
Customers 
Non-current assets 
Current assets 
Financial liabilities at amortized cost 
Non-current and current liabilities 
Net assets 
Purchase consideration (*) 
Goodwill 
(*) As already indicated above, the disbursement of the price has been made and will be made at different times of time. 

2.4 
53.6 
21.1 
56.5 
(165.7) 
(418.0) 
(450.1) 
2,230.9 
2,681.0 

The fair value of the acquired receivables amounts to 53.6 thousand euros and does not differ from their gross 
contractual amounts. The parent company´s directors consider that there were no indications that they would not 
be fully collected at the acquisition date.  

Net cash flow on acquisition: 

Millions of 
Euros 

Cash paid 
Less: Cash and cash equivalents 
Total 
(*) As already indicated above, the disbursement of the price has been made and will be made at different times of time. 

2,230.9 
(2.4) 
2,228.5 

The  amount  contributed  by  this  business  to  the  Group’s  net  attributable  profit  from  the  date  of  acquisition  is 
intangible. Similarly, the result that this business would have brought to the group if the transaction had been 
made on January 1, 2023 is also immaterial. 

On September 21, 2023, the company name was changed to Carmine D-Services, Unipessoal, Lda. 

In 2023, the partners provided a participative loan to the company of 550,000 euros without a fixed repayment 
deadline. 

Santander Consumer Mobility AS and Santander Consumer Mobility AB 

On August 14, 2023, Santander Consumer Finance, S.A has acquired 100% of the shares of NFH 230521 AS from 
Nytt Foretak AS for NOK 47,500 (equivalent to 4,000 euros), in Norway, in order to develop the operating leasing 
activity in Nordics. 

51 

 
 
 
 
 
 
 
 
 
 
 
The  share  capital  of  this  company  consisted  of  3,000  shares  of  10  Norwegian  kroner  of  nominal  value  each, 

forming a capital of 30,000 Norwegian kroner (equivalent to 2,600 euros). 

On September 9, 2023, the company name changed to Santander Consumer Mobility AS. 

On  October  6,  2023,  Santander  Consumer  Finance,  S.A  transferred  10  million  euros  to  the  aforementioned 
company,  which  was  finally  contributed  as  a  capital  increase  on  December  19,  2023.  This  EUR  10  million  is 
equivalent to NOK 113,655,000. The capital increase did not involve the issuance of new shares, as it has been 
recorded as follows: 

• 

• 

Capital increase by NOK 60,000 by increasing the nominal value of the shares from NOK 10 to NOK 30 

each. 

Share premium of NOK 37,865 per share forming a total of NOK 113,595,000. 

At the date of issuance of these consolidated annual accounts, the company has not started its activity. 

Likewise, and on October 6, 2023, Santander Consumer Mobility AS has acquired 100% of the shares of Goldcup 
33672  AB  in  Sweden  from  Between  Bolagsrätt  Sundsvall  AB  for  25,000  Swedish  kroner  (equivalent  to  2,000 
euros), for the purpose of developing the operating leasing activity in Sweden.  

The share capital of this company consists of 25,000 shares of 1 Swedish krona of nominal value each, forming a 
capital of 25,000 Swedish krona (equivalent to 2,000 euros). 

On October 20, 2023, the company name changed to Santander Consumer Mobility AB. 

At the date of issuance of these consolidated annual accounts, the company has not started its activity. 

Reorganization of the global agreement with Stellantis 

On March 31, 2022, Santander Consumer Finance, S.A reached an agreement to strengthen its global cooperation 
with  Stellantis,  N.V.  and  Stellantis  Financial  Services,  S.A.  (Formerly  PSA  Finance,  S.A  Banque.)  which  was 
originally signed in 2014. This agreement was revised mainly due to changes in Stellantis’ corporate structure 
since the initial firm.  

After  obtaining  the  corresponding  regulatory  and  competition  authorizations,  on  April  3,  2023,  the  signed 
agreements  were  implemented.  Below  is  a  summary  of  the  different  transactions  that  this  agreement  has 
involved for Santander Consumer Finance Group: 

Acquisition  of  new  business  origination  rights  for  financing  products  (loans,  financial  leasing  and  operational 
leasing  to  end  customers)  of  all  Stellantis  brands:  Abarth,  Alfa  Romeo,  Chrysler,  Citroën,  Dodge,  DS,  Fiat,  Fiat 
Professional,  Jeep,  Lancia,  Maserati,  Opel,  Peugeot,  Ram  and  Vauxhall  in  seven  European  countries:  Belgium, 
France, Italy, Holland, Poland, Portugal and Spain 

This acquisition has been based on legal agreements signed by each joint venture with the respective Opel and 
Fiat Chrysler Automobiles (FCA) companies in each country. The acquisition has been accompanied by the transfer 
of certain employees in contracts signed with Opel companies and, in the case of FCA companies, only in Italy. In 
addition,  the  transaction  has  involved  the  transfer  of  contracts,  assets  and  associated  liabilities,  mainly,  to 
employees at the time of the transaction. 

The acquisition of the rights of origination has involved the recognition of an intangible asset in the consolidated 
balance  sheet  as  of  December  31,  2023  of  140.7  million  euros,  which  are  depreciated  in  the  duration  of  the 
agreement (8.5 years) counted since April 3, 2023. The amount provided as amortization as at 31 December 2023 
amounts to 12.3 million euros. 

52 

 
 
 
 
The set of assets and liabilities that have been transferred to the joint ventures of the Santander Consumer Finance 
Group represented a payment by the corresponding companies of Opel and FCA to the joint ventures of 0.3 million 
euros and 6 million euros, respectively, on the closing day of the transaction, April 3, 2023, having been calculated 
on estimated amounts and subject to review. At the date of issuance of these consolidated annual accounts, all 
transfers  of  assets  and  liabilities  have  been  closed  which  have  resulted  in  an  additional  payment  by  the  joint 
ventures to the corresponding Opel companies of 0.1 million euros and an additional payment by FCA to the Italian 
joint venture of 0.2 million euros. 

All the above amounts incorporate transactions made by Stellantis Consumer Finance Services Polska Sp.z.o.o., 

which is an associated entity of the Santander Consumer Finance Group. 

Sale of the origination rights of the Operational Lease B2B (Vision Client) business carried out by Belgium, France, 
Italy, the Netherlands, Poland and Spain to Leasys companies 

As part of the aforementioned reorganization, joint ventures from Belgium, France, Italy, the Netherlands, Poland 
and Spain sold, on April 3, 2023, the origination rights of the operational lease business (Vision Client) B2B to the 
corresponding companies of Leasys in each country for a total amount of 64.5 million euros, which have been 
recorded as profit on sale in the consolidated income statement as of December 31, 2023. 

The sale of these origination rights has been accompanied, in the case of Spain and France, by the transfer of 
employees and their corresponding assets and liabilities associated with the aforementioned employees. This 
transfer involved the payment by the joint ventures of the Santander Consumer Finance Group of a total amount 
of 3.8 million euros to the corresponding companies of Leasys on the day of the closing of the transaction, on 
April 3, 2023. Since the aforementioned payment based on estimated amounts was made, after obtaining the 
final amounts, the company of Leasys paid the French joint venture an amount of EUR 0.4 million. 

All the above amounts incorporate transactions made by Stellantis Consumer Finance Services Polska Sp.z.o.o., 

which is an associated entity of the Santander Consumer Finance Group. 

Acquisition of Opel portfolios by joint ventures in Italy and Spain 

In addition and as part of the aforementioned reorganization, the joint ventures of Italy and Spain have proceeded 
to acquire Opel’s portfolios in the aforementioned countries as of July 3, 2023 and May 31, 2023, respectively. 
Likewise, this purchase of portfolios has been accompanied by the acquisition of assets and liabilities associated 
with the portfolio at the aforementioned dates. In the case of the purchase of Italy, part of the financing of the 
aforementioned portfolio has also been acquired.  

The detail of the portfolio acquired by Spain and registered at the initial time (date of acquisition) and after the 
final adjustment after the determination of the final amounts, is as follows: 

 Spain 

Portfolio 
Net of assets and liabilities 
Funding 
Total amount paid 

Millions of Euros 

Start 

Final 

259.6 
(0.7) 
-  
258.9 

258.8 
(0.6) 
- 
258.2 

The amount paid on the day of the transaction was made on the basis of estimated amounts. After obtaining the 
final amounts, the Opel company has paid the Spanish joint venture an amount of 0.7 million euros.  

53 

 
 
 
 
 
 
 
 
  
  
  
  
 
 
The detail of the portfolio acquired by Italy and recorded at the initial time (date of acquisition) and after the final 
adjustment after the determination of the final amounts, is as follows: 

 Italy 

Portfolio 
Net of assets and liabilities 
Funding 
Total amount paid 

Millions of Euros 

Start 

Final 

879.9 
(4.5) 
(770.3) 
105.1 

896.3 
(4.3) 
(770.4) 
121.6 

The amount paid on the day of the transaction was made on the basis of estimated amounts. After obtaining the 
final amounts, the Italian joint venture has paid Opel an amount of 16.5 million euros.  

Sale of the shares of the joint ventures of Germany and the United Kingdom to Opel companies 

Finally and as part of the aforementioned restructuring, on April 3, 2023, Stellantis Financial Services España, 
E.F.C., S.A. (formerly PSA Financial Services Spain, E.F.C., S.A.) has sold its stake in 100% of the  capital of PSA 
Finance UK Limited to an Opel company. Stellantis Financial Services, S.A. (Formerly Banque PSA Finance S.A.) 
and Santander Consumer Bank Aktiengesellschaft have sold their shares (each 50%) in the share capital of PSA 
Bank Deutschland GmbH to another Opel company. 

The share capital of PSA Finance UK Limited consisted of 437,280 shares of 1 pound of nominal value each. The 
estimated  selling  price  at  the  closing  date  of  the  transaction  amounted  to  368,614,513.41  pounds  sterling 
equivalent to 419,261,275.48 euros.  

The share capital of PSA Bank Deutschland GmbH consisted of 1,464,448 shares with a nominal value of 1 euro 
each. The estimated selling price at the closing date of the transaction has amounted to 613,896,021.62 euros.  

The gain recorded for both transactions in the consolidated profit and loss account as at 31 December 2023 is not 
significant. 

Both sales prices are subject to review based on the final data corresponding to the transaction date. At the date 
of issuance of these consolidated annual accounts, the review process has not been closed. 

Santander Consumer Finance, Inc.  

On March 17, 2023, Santander Consumer Finance, S.A. has acquired from Banco Santander, S.A., 100% of the 
shares of Santander Consumer Finance, Inc., a Canadian company. Santander Consumer Finance, Inc. It also shares 
100% of the share capital of Santander Consumer, Inc. The share capital of Santander Consumer Finance, Inc. it 
consists of 30,451,553 actions. 

The acquisition has been made for 215,747,722 Canadian dollars equivalent to 148,758,054.32 euros. 

Thus, the details of the acquired business were as follows: 

Business acquired 

Main activity 

Acquisition 
date 

Ownership 
interest (voting 
rights) acquired 

Purchase 
consideration (million 
euro) 

Grupo  Santander  Consumer 
Finance, Inc. 
(*) The acquisition was made retroactively on March 1, 2023, so the company’s results as of March 1, 2023 belong entirely to 
Santander Consumer Finance. 

Consumer finance 

17/03/2023 (*) 

100% 

148.7 

54 

 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
   
The details of the net assets of the acquired business were as follows: 

Cash 
Customers 
Non-current assets 
Current assets 
Financial liabilities at amortized cost 
Non-current and current liabilities 
Net assets 
Purchase consideration 
Goodwill 

Value in Books  
(Millions of euros) 

4.8  

639.0  

1.6  

47.9  

(512.5) 

(43.0) 

137.8  

148.7  

10.9  

The fair value of the acquired receivables amounts to 639 million and does not differ from their gross contractual 
amounts.  The  Managers  of  the  parent  company  do  not  consider  that  at  the  date  of  acquisition  there  were 
indications that they would not be collected in full. 

Net cash flow on acquisition: 

Cash paid 
Less: Cash and cash equivalents 
Total 

Millions of 
Euros 

148.7  
(4.8) 
143.9  

The  amount  contributed  by  this  business  to  the  Group’s  net  attributable  profit  from  the  date  of  acquisition  is 
intangible. Similarly, the result that this business would have brought to the group if the transaction had been 
made on January 1, 2023 is also immaterial. 

MCE Bank Group  

In November 2022, Santander Consumer Bank AG reached an agreement to acquire 100% of the shares of MCE 
Bank, GmbH effective March 31, 2023. The company’s share capital consists of 40,903,360 shares with a total 
value of 40,903,360 euros, with a nominal value of 1 euros each. 

MCE Bank GmbH was the captive financial institution of Mitsubishi in Germany with a bank license and dedicated 
to the provision of financial services mainly related to the automotive sector and the activity of deposit-raising, 
being its shareholders several companies of the Mitsubishi Group. MCE Bank GmbH in turn has the following 
subsidiaries with a direct or indirect participation rate of 100%: 

•  MCE Verwaltung GmbH dedicated to the management of Real Estate for the Group in Germany. 

•  Midata Service GmbH is dedicated to the provision of IT services especially to dealers. 

• 

• 

AMS Auto Mark am Schieferstein GmbH dedicated to remarketing activities. 

TVG-Trappgroup Versicherungsvermittlungs  GmbH is dedicated to the insurance intermediation of 
retail customers and dealers. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
After obtaining the corresponding authorizations from the regulatory authorities, on 31 May 2023 the acquisition 
took place for a total amount of 94,768,237 euros. 

The acquisition has been made as follows, with retroactive accounting effect 1 April 2023: 

• 

• 

• 

Acquisition of MC-V Beteiligung Verwaltungsgesellschaft mbH of its total equity stake (45%) consisting 
of 18,406,512 shares with a nominal value of 18,406,512 euros for an amount of 40,243,434 euros. 

Acquisition  of  MC  Automobile  (Europe)  N.V.  of  its  total  share  capital  (45%)  consisting of  18,406,512 
shares with a nominal value of 18,406,512 euros for an amount of 40,243,434 euros. 

Acquisition from Mitsubishi International GmbH of its total share capital (10%) consisting of 4,090,336 
shares with a nominal value of 4,090,336 euros for an amount of 8,942,985 euros. 

In this way the details of the acquired business are as follows: 

Business acquired 

Main activity 

Acquisition date 

Ownership 
interest (voting 
rights) acquired 

Purchase 
consideration (million 
euro) 

MCE Bank Group 

Financial services 
associated with the 
automotive sector and 
the collection of 
deposits 

31/05/2023 (*) 

100% 

95.4 (**) 

(*) The acquisition was made retroactively on April 1, 2023, so the company’s results belong entirely to Santander Consumer Finance since 
the aforementioned date. 
(**) Includes cash disbursement of the purchase price of the shares plus other transaction costs. 

The detail of the net assets of the acquired business is as follows: 

Cash 
Customers 
Non-current assets 
Current assets 
Financial liabilities at amortized cost 
Non-current and current liabilities 
Net assets 
Purchase consideration (*) 
Difference in purchase 

Value in Books  
(Millions of euros) 

61.6  

881.4  

56.3  

22.2  

(856.5) 

(31.1) 

133.9  

95.4  

38.5  

                         (*) Includes cash disbursement of the purchase price of the shares plus other transaction costs. 

At the date of issuance of these consolidated annual accounts, the accounting for the business combination has 
been  closed.  The  adjustments  identified  in  the  study  conducted  by  the  management  of  the  Group  on  the 
allocation of the price to the net assets acquired have not been considered significant. Accordingly, the Group 
management  has  considered  recording  a  purchase  difference  as  a  negative  consolidation  difference  in  the 
consolidated income statement without considering such intangible fair value adjustments.  

The Managers of the parent company do not consider that at the date of acquisition there were indications that 
the acquired receivables would not be collected in full. 

56 

 
 
 
 
 
 
 
 
 
 
  
 
 
 
The  amount  contributed  by  this  business  to  the  Group’s  net  attributable  profit  from  the  date  of  acquisition  is 
intangible. Similarly, the result that this business would have brought to the group if the transaction had been 
made on January 1, 2023 is also immaterial. 

Likewise, in November 2022, Santander Consumer Bank AG entered into an agreement with Emil Frey Automobil 
Holding  Deutschland  GmbH  to  sell  9.99%  of  its  stake  in  MCE  Bank  GmbH.  On  August  11,  2023,  the 
aforementioned sale was made effective for a price amounting to 14.5 million euros.  

Stellantis  Financial  Services  Belux,  S.A.  (Formerly  PSA  Finance  Belux,  S.A)  and  Stellantis  Financial  Services 

Nederland, B.V. (Formerly PSA Financial Services Nederland, B.V.) 

On May 30, 2023, a corporate reorganization was carried out in the Group by which Banque Stellantis France, S.A. 
(Former PSA Banque France, S.A. And owned 50% by Santander Consumer Banque, S.A. And 50% by Stellantis 
Financial Services, S.A.) has acquired 100% of the stake of Stellantis Financial Services Belux, S.A. and Stellantis 
Financial Services Nederland, B.V. prior to the acquisition, both were already controlled entities, 100% owned by 
Stellantis Financial Services España, E.F.C., S.A. (formerly PSA Financial Services Spain, E.F.C., S.A.), which in turn 
is 50% owned by Santander Consumer Finance S.A. and 50% owned by Stellantis Financial Services, S.A, both 
transactions were carried out at consolidated accounting values after obtaining the corresponding authorizations 
from the European and local authorities. 

Vizolution 

As of December 31, 2022, Santander Consumer Finance, S.A held a 10.99% share (3,239,956 shares) in the share 
capital of Vizolution Limited, a British company whose corporate purpose was to create software products that 
would facilitate the closure of online financing operations. This share was acquired at the end of 2018 for a value 
of £6,500 thousand. 

During the first half of 2023, Lightico, Ltd. (Based in Israel) submitted an offer to the shareholders of Vizolution 
for the acquisition of all shares of the company Vizolution in exchange for shares of the company Lightico, Ltd. 

As a result of the agreements reached on June 12, 2023, during the month of July 2023, Santander Consumer 
Finance, S.A has assumed 2.28% (29,070 shares) of the company Lightico worth 2,380 thousand US dollars, in 
exchange for participation in Vizolution Limited. At the time of the transaction, Santander Consumer Finance, S.A 
adjusted the value of the stake in Vizolution Limited, having recorded a loss of a non-significant amount for the 
purposes of the 2023 consolidated annual accounts.  

Santander Consumer Leasing Belgium Branch 

On July 20, 2023, Santander Consumer Leasing, B.V (formerly Riemersma Leasing, B.V) has established a branch 
in Belgium, called Santander Consumer Leasing Belgium Branch for the development of the operating leasing 
activity in Belgium. The branch began its activity in July 2023. 

Ethias Lease N.V. 

On June 19, 2023, Santander Consumer Leasing B.V. (formerly Riemersma Leasing, B.V) it signed a Memorandun 
of Understanding with Ethias Lease Corporation N.V. a company dedicated to the insurance business in Belgium 
to set up a Joint Venture in Belgium to develop the business of operational leasing of electric cars in Belgium. 

After  obtaining  the  corresponding  regulatory  authorizations,  on  September  13,  2023,  Santander  Consumer 
Leasing  B.V.  (through  its  branch  in  Belgium  constituted  on  July  20,  2023)  and  Ethias  Lease  Corporation  N.V. 
constituted  Ethias  Lease,  a  company  that  was  incorporated  into  the  company  Ethias  Lease.  N.V.  By  issuing 
4,500,000 fully subscribed and disbursed shares that make up a capital of 4,500,000 euros: 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

Santander Consumer Leasing B.V., through its Belgian branch, subscribed 2,250,000 shares disbursing 
2,250,000 euros holding a share of 50%. 

Ethias  Lease  Corporation  N.V.  subscribed  2,250,000  shares  disbursing  2,250,000  euros  holding  a 
share of 50%. 

The company began its activity in the same month of September 2023. 

Drive, S.r.l. and Santander Consumer Renting, S.r.l. 

On May 31, 2023, Santander Consumer Bank, S.p.A reached an agreement with the companies Agba, S.p.A, and 
AutoTorino S.p.A. to enter these companies into the share capital of Drive, s.r.l. To do this, it was agreed to carry 
out a capital increase of 7 million euros that was subscribed and disbursed as follows, without issuing new shares: 

• 

• 

• 

Santander  Consumer  Bank,  S.p.A  contributed  5  million,  of  which  4  million  euros  are  contributed 
through the conversion of the capital increase made in 2022 mentioned above into share capital and 
disbursed 1 million euros. 

Agba, S.p.A disbursed 1 million euros. 

AutoTorino S.p.A disbursed 1 million euros. 

After the capital increase, the share capital of Drive, S.r.l. is 8 million euros, holding Santander Consumer Bank, 
S.p.A 75% of the share capital and Agba, S.p.A and AutoTorino S.p.a, each hold 12.5% of the share capital. 

Also, in December 2023, in Santander Consumer Renting, S.r.l, a capital increase was carried out directly under 
the heading RESERVES and without issuing any shares amounting to 4.5 million euros. 

Drive Revel, S.L 

In June 2022, Andaluza de Inversiones, S.A. entered to participate in the share capital of Drive Revel, S.L., through 
a capital increase of 386 shares made by the aforementioned company, through the acquisition of 192 shares of 
1  euro  of  nominal  value  each  and  an  assumption  premium  of  5,196.51  euros  per  share,  disbursing  a  total  of 
997,921 euros and going to hold 2.98% of the aforementioned company. 

The main corporate purpose of this company is the leasing and subleasing of cars and light motor vehicles. 

In August 2023, Andaluza de Inversiones, S.A. signed the second capital increase already agreed in 2022 by Drive 
Revel, S.L. 770 shares of 1 euro of nominal value each and an assumption premium of 5,196.51 euros per share, 
having paid a total of 4,002,079 euros, held after this extension a total of 962 shares representing 10.76% of the 
share capital of the aforementioned company. 

Athlon Sweden AB 

On  20  December  2023,  the  Group,  through  the  norwegian  subsidiary  Santander  Consumer  Mobility  AS,  has 
signed an agreement to acquire 100% of the shares representing the share capital of Athlon Sweden AB, owned 
by Athlon Beheer International B.V. (Dutch company). Athlon Sweden AB is located in Sweden, its main focus being 
the multi-brand provision of operating leasing and associated services as well as fleet management, for private 
vehicles and commercial vehicles.  

The sale transaction is subject to certain suspensive conditions, including the approval of the transaction by the 
competition authorities in Sweden. It is expected that the suspensive conditions will be fulfilled during the first 
quarter of 2024, at which time the closure of the operation and the taking of control of the indicated participation 
will occur. 

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There have been no other significant changes in the Group’s consolidation perimeter during 2023. 

b.2) Financial Year 2022 

Santander Consumer Leasing, B,V.. (Formerly Riemersma Leasing, B.V.) 

On  April  15,  2022,  Santander  Consumer  Finance,  S.A.,  through  its  branch  in  the  Netherlands,  reached  an 
agreement to acquire 100% of the share capital of Riemersma Leasing, B.V., consisting of 45,400 shares of 1 euro 
of nominal value. The main purpose of this company was to provide, through its platform, operational leasing 
services on the Dutch market. 

After obtaining the corresponding authorizations from the Dutch authorities, on 9 June 2022 the acquisition took 
place for a total amount of 21,308,805 euros.  
The acquisition took place as follows: 

•  Acquisition from Lathouwers Beheer B.V. of its total share capital (66.67%) consisting of 30,268 shares for 

an amount of 14,206,496 euros. 

•  Acquisition of ING Corporate Investments Participations B.V., of its total share capital (33.33%) formed by 

15,132 shares for an amount of 7,102,309 euros. 

Thus the details of the acquired business were as follows: 

Company acquired 

Core business 

Acquisition 
date 

% shareholding 
(voting rights) 
acquired 

Purchase 
consideration 
(million euro) 

Riemersma Leasing, B.V. 

Operational leasing services 

9/06/2022 (*) 

100% 

21.3 

(*) The acquisition was made retroactively on January 1, 2022, so that the company’s results for the financial year 2022 belonged entirely to 
Santander Consumer Finance from the aforementioned date with the exception of the agreed dividend. 

The details of the net assets of the acquired business were as follows: 

Customers 
Non-current assets 
Current assets 
Financial liabilities at amortized cost 
Non-current and current liabilities 
Provisions 
Net assets 
Agreed dividend (*) 
Net assets after dividend 
Purchase consideration 
Goodwill 

Value in Books  
(Millions of euros) 

0.4 

63.7 

1.2 

(49.6) 

(2.7) 

(2.0) 

11.0 

(3.6) 

7.4 

21.3 

13.9 

(*) corresponds to the dividend agreed with the sellers before the closing of the transaction 

The fair value of the acquired receivables amounts to 0.4 million and does not differ from their gross contractual 
amounts.  The  Managers  of  the  parent  company  do  not  consider  that  at  the  date  of  acquisition  there  were 
indications that they would not be collected in full. 

Net cash flow on acquisition: 

59 

 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
Cash paid 
Less: Cash and cash equivalents. 
Total 

Millions of 
Euros 

21.3 
- 
21.3 

As of December 31, 2022, this company contributed a profit of €2.3 million to the consolidated Group’s profit. 

On May 11 , 2023, the company name of Riemersma Leasing, B.V was changed to Santander Consumer Leasing, 
B.V. 

Drive, S.r.l. and Santander Consumer Renting, S.r.l. 

On April 26, 2022 and March 30, 2022, respectively, Santander Consumer Bank, S,p.A, constituted two companies 
for the development of the activity of operational leasing, DRIVE, S.r.l. and Santander Consumer Renting, S.r.l. By 
issuing  1,000,000  of  shares  and  2,000,000  of  shares,  respectively,  of  1  euro  of  nominal  value  each.  Both 
companies began their activity at the end of the second quarter of 2022. 
In December 2022, capital increases were carried out in both companies directly under the heading reserves and 
without issuing any shares: 

•  Drive. S.r.l.: Extension of 4 million euros. 

• 

Santander Consumer Renting, S.r.l.: Extension of 2 million euros. 

Vinturas Group 

In  2020  and  2021,  Santander  Consumer  Finance,  S.A.,  participated  in  several  capital  increases  of  the  Dutch 
company  Vinturas  Holding,  B.V.  (whose  corporate  purpose  consisted,  among  others,  of  in  having  shares  in 
companies  that  developed  the  establishment  of  a  logistics  platform following  the  blockchain technology  that 
intended to digitize the supply chain) reaching a stake of 14.75% at december 31, 2021, for a total amount of 
500,000 euros. 

During the financial year 2022, an impairment of the total amount of the participation was made. 

Merger Santander Consumer Finance, S.A. and Santander Consumer Banque, S.A. (France) 

On February 22 and 24, 2022, the members of the Boards of Directors of Santander Consumer Banque, S.A. And 
Santander Consumer Finance, S.A. Approved the joint draft of merger between Santander Consumer Finance, S.A. 
(As an absorbing company) and Santander Consumer Banque, S.A. (As an absorbed company).  

Consequently, on the occasion of the registration of this merger, and with effect date on October 14, 2022, there 
was the extinction without liquidation of Santander Consumer Banque, S.A and the transmission in block of all its 
assets  to  Santander  Consumer  Finance,  S.A.,  that  acquired  it  by  universal  succession  and  without  solution  of 
continuity. Also, on that same date, the assets of Santander Consumer Banque, S.A were automatically assigned 
to the branch that Santander Consumer Finance, S.A had established in the framework of the merger in France. 

In accordance with the provisions of the implementing accounting regulations, for accounting purposes, 1 January 
2022 was set as the date from which the transactions of the company being acquired were to be considered to 
have been carried out by the acquiring company.  

There were no other significant changes in the Group’s consolidation perimeter during 2022. 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  Bank´s profit distribution and earnings per share 

a)  Bank´s profit distribution 

The  distribution  of  the  Bank's  net  profit  for  2023  that  the  Board  of  Directors  will  propose  to  the  General 
Shareholders’ Meeting for approval and the proposal approved for the financial year 2022 by the Bank’s General 
Shareholders’ Meeting, held on March 31, 2023, it is as follows: 

Distributable profit: 
Balance per the income statement 
Appropriation: 
To dividends paid 
To legal reserve 
To voluntary reserve 
Total 

EUR Thousands 

2023 

2022 

917,223   

851,793  

99,992   
91,722   
725,509   
917,223   

652,203  
85,179  
114,411  
851,793  

On March 14, 2023, the Extraordinary General Shareholders Meeting agreed, on a proposal  from the Board of 
Directors, to pay a dividend from freely available reserves of 507,477 thousand euros. This dividend was paid on 
29 March 2023. 

On October 9, 2023, in view of the Company’s liquidity statement, the Board of Directors agreed to a distribution 
of  dividends  on  account  of  the  profit  or  loss  of  2023  of  99,992  thousand  euros.  This  dividend  was  paid  on 
November 13, 2023. 

The provisional accounting statement, which, in accordance with article 277 of the consolidated text of the Capital 
Companies Act, was formulated by the Bank’s Administrators, showing the existence of sufficient resources for 
the distribution of the dividend on account, was as follows: 

Estimated profit before tax 
Less: 
Estimated income tax 
Appropriation to legal reserve 
Distributable profit 
Interim dividend to be distributed 
Gross dividend per share (euros) (*) 

(EUR Thousands)        
31/08/2023 
ros 

570,973 

(20,475) 
(55,050) 
— 
495,448 
0.05 

(*) Estimated with the number of Bank shares existing at the date of approval of the dividend on account. 

b)  Basic and diluted earnings per action 

The basic profit per share (EPS) is determined by dividing the net income for the year attributable to the parent 
entity adjusted by the after-tax amount corresponding to the equity remuneration of the contingent convertible 
preferential  units  (see  Note  23),  between  the  weighted  average  number  of  Bank  shares  in  circulation  in  that 
financial year, excluding, where appropriate, the average number of own shares held therein. 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
Accordingly: 

(EUR Thousands)        

2023 

2022 

Consolidated profit attributable to the parent 

1,003,933   

1,242,860  

Remuneration of contingently convertible preferred 
equity (Note 23) 

Dilutive effect of changes in profit for the year arising 
from potential conversion of ordinary shares 

Profit or loss from discontinuing operations (net of 
Profit or loss from continuing operations (net of 
noncontrolling interests) 
noncontrolling interests) 
Weighted average number of shares outstanding 

Adjusted number of shares 
Basic and diluted EPS (Euro) 

Of which: 
From continued operations 
From continuing operations (Euro) 
Consolidated profit attributable to the parent 

(94,103)  

(72,875) 

909,830 

1,169,985 

—   

—   

—  

—  

909,830  

1,169,985 

1,879,546,172
1,879,546,172
0.4840   

1,879,546,172
1,879,546,172
0.6225  

0.4840   

0.6225  

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.  Remuneration and other benefits to the Board of Directors and the Bank’s senior management 

a)  Bylaw-stipulated emoluments and other fees 

In  accordance  with  the  criteria  established  on  the  proposal  of  the  Remuneration  Committee,  certain  criteria  are 
established for fixing the remuneration of directors. Those who perform executive functions in any of the companies 
of the Santander Group, will not receive any amount as remuneration for the performance of their positions in the 
Board of Directors and in their commissions. Directors not affiliated to the Santander Group and Independents will 
receive remuneration for the performance of their position as Director, as well as for each of the positions held in the 
different Commissions. 

In 2023 the members of the Board of Directors of the Bank received 1,326 thousand euros in respect of statutory care 
and subsistence allowance (656 thousand euros in 2022), all of them corresponding to eight and six directors not 
related to the Santander Group and independent as of December 31, 2023 and 2022, respectively, according to the 
following detail: 

Antonio Escamez Torres 
Jean Pierre Landau 
Benita Ferrero-Waldner (**) 
Luis Alberto Salazar-Simpson Bos 
José Manuel Robles 
Javier Monzon de Caceres 
Marta Elorza Trueba 
Emma Fernandez Alonso 
Michael Rhodin 

(EUR Thousands)        

2023 (*) 
301 
112 
— 
112 
192 
429 
62 
60 
58 

2022 

150 
112 
82 
112 
97 
103 
— 
— 
— 

(*) In the financial year 2023 the form of payment to the Board of Directors has been modified, going from 
annual to expired financial year, to monthly. The amounts accrued in the financial year 2022, as well as in the 
financial year 2023, have been settled for the directors appointed on 22 May 2023. 

(**) The amount actually accrued by this director has not been settled in the financial year 2023. 

b)  Post-employment and other long-term benefits 

The obligations assumed by the Santander Group in respect of supplementary pensions to all its staff, both active and 
retired,  include  those  corresponding  to  the  current  and  previous  Directors  of  the  Bank,  who  perform  (or  have 
performed) executive functions in the Santander Group. Those directors who perform these functions in any of the 
companies of the Santander Group, will not receive any amount in post-employment benefits and other benefits as 
remuneration for the performance of their positions in Santander Consumer Finance, S.A. 

In 2023, pension payments to members of the Board of Directors of the Bank amounted to 775 thousand euros in 
2023 (775 thousand euros in 2022) and were made, mainly, by other entities of the Santander Group not belonging 
to the Santander Consumer Finance Group. 

c)  Loans and deposits 

The balances corresponding to the direct risks of the bank and other entities of the Santander Group as of December 
31, 2023 and 2022 in respect of loans, credits and guarantees provided to directors of the Bank are included in Note 
47. 

In  all  cases,  the  transactions  with  the  Group  have  been  carried  out  on  market  terms  or  the  corresponding 
remuneration in kind has been charged. 

63 

 
 
 
  
 
  
 
 
 
 
 
 
d)  Senior management 

The remuneration received by the members (non-directors) of the Bank's senior management (15 persons in 2023 
and 14 persons in 2022, respectively) amounted to 8,947 thousand euros and 9,417 thousand euros in  2023 and 
2022, respectively, and they have been fully paid by other entities of the Santander Group other than the Consumer 
Group. In addition, no compensation has been received in 2023 for non-competition agreements of any member of 
the senior management. 

In-kind remuneration paid to members (non-Directors) of the Bank’s senior management amounted to 180 thousand 
euros in 2023, which were paid by other Santander Group entities other than the Group (99 thousand euros in 2022). 

In  2023,  contributions  were  made  to  the  members  (non-Directors)  of  the  Bank’s  senior  management  to  defined 
contribution pension plans amounting to 908 thousand euros (1,023 thousand euros in 2022). These contributions 
have been made by other entities of the Santander Group other than the Group. No payments have been made in 
2023 and 2022. 

The amount of share payments to senior management members during the 2023 financial year amounted to 379,792 
shares corresponding to 1,410  thousand euros and 291,132 options amounting to 232 thousand euros. The total 
number of shares during the 2022 financial year was 465,858 corresponding to 1,738 thousand euros. 

In  all  cases,  the  transactions  with  the  Group  have  been  carried  out  on  market  terms  or  the  corresponding 
remuneration in kind has been charged. 

e)  Termination of contract compensation 

The  contracts  of  executive  directors  and  senior  managers  with  entities  of  the  Santander  Group  are  of  indefinite 
duration. The termination of the relationship by breach of its obligations by the director or manager or by his free will 
not give right to any financial compensation. In the event of termination of the contract for any other reason, they will 
be entitled only to the legal compensation that, if applicable, corresponds. 

f) 

Information on investments held by the directors in other companies and conflicts of interest 

None of the members of the Board of Directors has stated that they are in a situation of conflict of interest of those 
established in article 229 of the Law of Capital Company, direct or indirect, that they or people linked to them could 
have with the interest of Santander Consumer Finance, S.A. 

6.  Loans and advances – credit institutions 

The breakdown of the balance under the heading “Loans and advances – credit institutions” of the consolidated balance 
sheets as at 31 December 2023 and 2022 attached, according to their nature and currency, is as follows: 

Type: 
Time deposits 
Reverse repurchase agreements 
Other accounts 

Currency: 
Euro 
Foreign currency 

(EUR Thousands)        
2022 

2023 

  1,080,763   
60,531   
287,031   
  1,428,325   

62,135  
67,249  
260,922  
390,306  

  1,350,852   
77,473   
  1,428,325   

283,237  
107,069  
390,306  

64 

 
 
 
 
 
 
  
 
  
  
 
  
 
  
 
 
  
 
 
 
  
 
As of December 31, 2023, the balances held under this heading correspond mainly to Santander Consumer Finance, S.A 
(Spain) and Santander Consumer Bank A.S. (Nordics) for an amount of 1,254,706 thousand euros and 74,560 thousand 
euros respectively (as at December 31, 2022, at the same time, the following year: 96,768 thousand euros for Santander 
Consumer Bank A.S. and 73,439 thousand euros for PSA Bank Deutschland GmbH). 

Note 44 of this consolidated report shows a detail of the maturity of these assets at the end of financial years 2023 and 

2022 and their estimated fair value as at 31 December 2023 and 2022. 

A significant part of deposits in credit institutions corresponds to balances with associates and entities of the Santander 
Group (see Note 46). 

The breakdown as of December 31, 2023 of the exposure by impairment  stage of the assets recorded under  IFRS9 is 
1,431,021 thousand euros, all of which are recorded in stage 1 (392,325 thousand euros in stage 1 in the financial year 
2022) and of the provision fund per deterioration stage is 2,696 thousand euros, all of which are registered in stage 1 
(2,130 thousand euros in stage 1 in 2022).  

This section also includes: irrevocable payment commitments to the Single Resolution Fund made in accordance with 
Article  70.3  of  Regulation  806/2014  laying  down  uniform  rules  and  a  uniform  procedure  for  the  resolution  of  credit 
institutions and certain investment firms within the framework of a single resolution mechanism and a Single Resolution 
Fund,  for  which,  according  to  the  rule,  no  provision  has  been  recorded,  these  commitments  being  not  significant  in 
relation to the consolidated annual accounts.  

7.  Debt securities 

The breakdown of the “debt securities” balance of the accompanying consolidated balance sheets as at 31 December 
2023 and 2022, based on their classification, nature and currency, is as follows: 

(EUR Thousands)        

2023 

2022 

Classification: 

Financial assets at fair value through other comprehensive income   

151,337   

726,508  

Non-trading financial assets mandatorily measured at fair value 
through profit or loss 
Financial assets at amortised cost 

844   

1,444  

  4,189,837    6,185,061  
  4,342,018    6,913,013  

Type: 
Spanish sovereign debt 
Foreign sovereign debt 
Issued by financial institutions 
Other fixed income securities 
Impairment losses 

Currency: 
Euro 
Foreign currency 
Gross total 

Less - Impairment losses 

786,697   

921,128  
  3,180,400    5,347,062  
141,587  
503,362  
(126) 
  4,342,018    6,913,013  

128,337   
246,653   
(69)  

  3,640,332    6,582,093  
331,046  
  4,342,087    6,913,139  

701,755   

(69)  

(126) 
  4,342,018    6,913,013  

As of 31 December 2023 and 2022, the entire impairment exposure balance for “debt securities” and the impairment 
provision fund were in stage 1. 

65 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The balance as of December 31, 2023 and 2022 of the Account “Spanish Public Debt” in the previous table corresponds, 
mainly, to other annotated debts issued by the Spanish State, acquired by Santander Consumer Finance, S.A. 

The balance as at December 31, 2023 of the “Foreign Public Debt” account in the table above corresponds mainly to 
Italian bonds acquired by Santander Consumer Finance, S.A, for 1,179,112 thousand euros by Santander Consumer Bank 
AG for 732,030 thousand euros, by Santander Consumer Bank S.p.A. for 350,542 thousand euros and Stellantis Financial 
Services  Italia  S.p.A.  for  101,671  thousand  euros.  In  addition,  Danish  and  Swedish  bonds  purchased  by  Santander 
Consumer Bank AS for 110,062 thousand euros and 414,237 thousand euros, respectively. 

The balance as at 31 December 2022 of the “Foreign Public Debt” account in the table above corresponds mainly to Italian 
bonds acquired by Santander Consumer Finance, S.A, for 1,157,907 thousand euros, to Finnish Treasury bonds, Belgian 
and Norwegian acquired by the dependent entity Santander Consumer Bank AS (Norway) for about 43,672 thousand 
euros,  72,477  thousand  euros  and  70,896  thousand  euros,  respectively,  German,  Italian,  Luxembourg,  and  Italian 
Treasury  bonds.  Belgian  and  French  acquired  by  the  German  subsidiary  Santander  Consumer  Bank  AG  for  1,583,068 
thousand  euros,  718,290  thousand  euros,  222,574  thousand  euros,  316,592  thousand  euros  and  268,148  thousand 
euros  respectively,  and  Italian  Treasury  bonds  acquired  by  Italian  subsidiaries  Santander  Consumer  Bank  S.p.A.  and 
Stellantis Financial Services Italia S.p.A. for about 448,845 thousand euros. 

Note 44 of this consolidated report shows a detail of the maturity of these financial assets at the close of financial years 

2023 and 2022. 

8.  Equity instruments  

The corresponding balance “equity instruments” of the consolidated balance sheets as at 31 December 2023 and 2022 
accompanying, taking into account their classification and nature, is as follows: 

Classification: 

Financial assets at fair value through other comprehensive 
income 
Mandatory to VR with results changes 

Type: 
Spanish companies 
Foreign companies 
Foreign companies 

TOTAL 
Spans 

(EUR Thousands)        

2023 

2022 

23,526   

21,961  

41   

45  

23,567   

22,006  

5,000   
18,567   
23,567   

998  
21,008  
22,006  

23,567   

22,006  

The  movement  under  the  heading  “Financial  assets  at  fair  value  through  other  comprehensive  income  –  equity 
instruments” as at 31 December 2023 and 2022 of the accompanying consolidated balance sheet is as follows:  

66 

 
 
 
 
 
 
 
  
 
  
  
 
  
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Balance at beginning of period 
Net additions (disposals) 
Valuation adjustments 
Currency translation and other differences 
Balance at end of period 

9.  Financial assets and liabilities held for trading 

a)  Derivatives held for trading 

(EUR Thousands)        

2023 

2022 

21,961   
3,919   
(2,354)  
—   
23,526   

22,591  
337  
(967) 
—  
21,961  

The following is a breakdown of the fair value of derivatives contracted by the Group, as at 31 December 2023 
and 2022, classified according to inherent risks: 

Interest rate risk 
Exchange rate risk 

(EUR Thousands)        

2023 

2022 

Balance 
Debtor 
322,498 
1,400 
  323,898(*) 

Balance 
Creditor 

335,101 
8,493 
  343,594(*) 

Balance 
Debtor 
  463,159 
31,505 
 494,664(*) 

Balance 
Creditor 
466,009 
22 
  466,031(*) 

(*) Of which, as at 31 December 2023, 223,678 thousand euros and 241,094 thousand euros of debtor and 
creditor balances, respectively, correspond to amounts held with companies of the Santander Group (334,747 
thousand euros and 307,105 thousand euros of debtor and creditor balances, respectively, it corresponded to 
entities of the Santander Group as of December 31, 2022) -see Note 46. 

The table above shows the maximum level of credit risk exposure for debtor balances. 

67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b)  Notional and market value of trading derivatives 

The following is a breakdown of the notional and market value of trading derivatives contracted by the Group as 
at 31 December 2023 and 2022, classified according to inherent risks: 

Trading derivatives: 
Inherent rate risk- 
Forward rate agreements 
Interest rate swaps 
Options and futures and other 

Credit risk 
Credit Default Swap 

Exchange risk 
Buy foreign exchange 
Currency options 
Foreign exchange swaps 
Derivatives on securities and commodities (*) 

(EUR Thousands)        

2023 
Notional value  Market value 

2022 

Market value 

Notional 
value 

— 
  23,739,116 
2,396,571 

— 
— 

— 
519,695 
— 
76,425 
— 
  26,731,807

— 
(12,582) 
(21) 

— 
— 

— 
  19,353,32
8 
3,414,24
9 

— 
— 

— 
(7,093) 
— 
— 
— 

— 
1,797,74
0 
1
9 
48,62
8 
— 
(19,696)    24,613,96
4   

— 
(4,682) 
1,832 

— 
— 

— 
31,489 
(6) 
— 
— 
28,633  

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. Loans and advances - clientele 

a)  Composition of the balance 

The  composition  of  the  balance  under  this  heading  of  the  consolidated  balance  sheets,  according  to  their 
classification, is: 

(EUR Thousands)        
2022 

2023 

Financial assets at amortized cost 
Non-trading financial assets mandatorily measured at fair valor 
through profit or loss 
Which: 

Value corrections for impairment 
Loans and advances to customers without considering 

value corrections for impairment 

  115,507,725    106,499,445  

658   

387  

(2,133,317)

(1,956,054)

  117,641,700    108,455,886  

Note 44 shows the details of the maturity of financial assets at amortized cost, as well as their average interest 
rates. 

Note 47 shows the Group's total exposure, depending on the issuer's geographical origin. There are no credits to 
customers of indefinite duration for significant amounts. 

69 

 
 
 
  
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
b)  Detail 

The following is the breakdown of loans and advances granted to the Group’s clients, which reflect the Group’s 
credit  risk  exposure  in  its  core  business,  without  taking  into  account  the  balance  of  the  impairment  value 
corrections,  taking  into  account  the  modality  and  situation  of  the  operations,  the  geographical  area  of  their 
residence and the mode of the interest rate of the operations: 

Loan type and status: 
Commercial credit 
Secured loans 
Other terms loans 
Finance leases 
Receivables on demand and other 
Credit card receivables 
Impaired assets 

Geographical area: 
Spain and Portugal 
Italy 
France 
Germany and Austria 
Scandinavia 
United Kingdom 
Other 

Interest rate formula: 
Fixed rate 
Floating rate 

Currency: 
Euros 
Foreign currency 

Less: 
Impairment changes 

TOTAL 

(EUR Thousands)        

2023 

2022 

489,498 

358,983 

24,921,345 

20,956,543 

62,641,060 

56,323,555 

23,608,177 

25,347,169 

1,453,272 

2,015,430 

2,512,918 

1,139,088 

2,150,500 

2,180,048 

  117,641,700 

    108,455,886 

16,158,921 

14,951,535 

15,541,847 

10,351,612 

19,411,560 

15,940,474 

44,171,926 

42,099,289 

17,390,189 

17,815,074 

—     

2,819,118 

4,967,257 

4,478,784 

  117,641,700 

    108,455,886 

87,335,953 

79,507,813 

30,305,747 

28,948,073 

  117,641,700 

    108,455,886 

  101,748,489   
15,893,211   

90,628,942  
17,826,944  
  117,641,700    108,455,886  

(2,133,317)

(1,956,054)

  115,508,383    106,499,832  

As of December 31, 2023 and 2022, the Group had EUR 860 and EUR 919 thousand, respectively, of loans and 
advances  granted  to  Spanish  Public  Administrations  with  a  rating  of  A  and  EUR  204,713  and  EUR  198,952 
thousand, respectively, granted to the public sector in other countries (as of December 31, 2023, this amount was 
composed,  depending  on  the  rating  of  the  issuer, as  follows:  63%  AAA,  32%  AA,  0%  A  and,  5%  BBB  and  0% 
without rating).  

Without considering the Public Administrations, the amount of loans and advances as of December 31, 2023 and 
2022 amounts to 117,436,127 and 108,256,015 thousand euros. 

70 

 
 
  
 
  
  
 
  
 
  
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
  
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
   
 
  
 
 
 
 
   
 
 
   
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
On May 22, 2014, the Bank subscribed 4,152 mortgage shares issued by Banco Santander, S.A., for an amount of 
424,397 thousand euros, they were recorded under the heading “Loans and receivables – clientele” of the balance 
sheet  and  are  included  under  the  heading  “Secured  debtors”  in  the  table  above.  These  mortgage  shares 
correspond  to  loans  with  maturities  between  3  and  39  years  and  accrue  annual  interest  between  0.20%  and 
4.523%.  

On April 26, 2012, the Bank subscribed 3,425 mortgage shares, issued by Banco Santander, S.A., for an amount 
of  416,625  thousand  euros,  they  were  recorded  under  the  heading  “Loans  and  receivables  –  clientele”  of  the 
balance sheet and are included under the heading “Secured debtors” in the table above. These mortgage shares 
correspond to loans with maturities between 1 and 38 years and accrue annual interest between 0.002% and 
3.273%. The outstanding balance of these shares amounts to 244,518 thousand euros as of December 31, 2023 
(eur 303,311 thousand as at 31 december 2022 ). 

As of 31 December 2023 and 2022, there were no indefinite claims to clients for significant amounts. 

Note 46 includes certain information regarding the restructured/refinanced portfolio, as well as the distribution 
of the loan to the client by activity, net of impairment, as at 31 December 2023 and 2022.  

The  movement  of  gross  exposure  by  impairment  stage  of  loans  and  customer  advances  recorded  under  the 
headings “Financial assets at amortized cost” for 2023 and 2022 is then broken down: 

2023 

Balance at beginning of period 
Movements 
Transfers: 
Transfer to Stage 2 from Stage 1 
Transfer to Stage 3 from Stage 1 
Transfer to Stage 3 from Stage 2 
Transfer to Stage 1 from Stage 2 
Transfer to Stage 2 from Stage 3 
Transfer to Stage 1 from Stage 3 

Net changes in financial assets 
Write-offs 
Exchange differences and other 

Balance at end of period 

(EUR Thousands)        

Stage 1 
102,230,428    

Stage 2 
4,045,023    

Stage 3 
2,180,048    

Total 
108,455,499  

(2,210,312)   

2,210,312    

—    

—  

(908,358)   
—    
1,265,864    
—    
47,154    
17,070,169    
—    
(6,412,303)   

—    
(571,731)   
(1,265,864)   
149,575    
—    
(236,639)   
—    
(285,194)   

908,358    
571,731    
—    
(149,575)   
(47,154)   
(266,392)   
(629,361)   
(54,737)   

—  
—  
—  
—  
—  
16,567,138  
(629,361) 
(6,752,234) 

111,082,642    

4,045,482    

2,512,918    

117,641,042  

71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In addition, the group has 25,642,721 thousand euros of commitments and financial guarantees granted subject 
to impairment, of which 25,528,907 thousand euros are in Stage 1, 85,960 thousand euros in Stage 2 and 27,854 
thousand euros in Stage  3. 

2022 

Balance at beginning of period 
Movements 
Transfers: 
Transfer to Stage 2 from Stage 1 
Transfer to Stage 3 from Stage 1 
Transfer to Stage 3 from Stage 2 
Transfer to Stage 1 from Stage 2 
Transfer to Stage 2 from Stage 3 
Transfer to Stage 1 from Stage 3 

Net changes in financial assets 
Write-offs 
Exchange differences and other 
Balance at end of period 

(EUR Thousands)        

Stage 1 
96,229,354   

Stage 2 

3,412,057   

Stage 3 

2,033,052   

Total 

101,674,463  

(2,549,410)  
(721,064)  
—   
1,140,767   
—   
28,108   
8,935,179   
—   
(832,506)  
102,230,428   

2,549,410   
—   
(514.371)  
(1,140,767)  
137,777   
—   
(366,402)  
—   
(32,681)  
4,045,023   

—   
721,064   
514,371   
—   
(137,777)  
(28,108)  
(153,166)  
(749,860)  
(19,528)  
2,180,048   

—  
—  
—  
—  
—  
—  
8,415,611  
(749,860) 
(884,715) 
108,455,499  

As of December 31, 2022, the group had 27,052,044 thousand euros of commitments and financial guarantees 
granted subject to impairment, of which 26,865,725 thousand euros were in phase 1, 127,214 thousand euros in 
stage 2 and 59,105 thousand euros in stage 3. 

c) 

Impairment losses on loans and advances to clients at amortized cost and at fair value through other comprehensive 
income 

Next, it shows the movement that has occurred in the balance of provisions covering impairment losses on the 
assets  that  make  up the  balance  of  the  headings  Financial  assets  at  amortized  cost  and  at  fair  value  through 
changes in other comprehensive income in the clientele line: 

Balance at beginning of period 
Impairment losses through profit or loss 
Of which: 
Impairment charges to profit or loss 
Reversal of impairment charges to profit or loss 

Write-off impaired balances against recorded impairment allowance 
Currency translation differences and other changes 
Balance at end of period 
Of which: 
By asset class: 
Impaired Assets 
Other 
By calculation method: 
Calculated individually 
Calculated collectively 
Balance at beginning of period 

(EUR Thousands)        

2023 

2022 

1,956,054   
840,662   

2,258,845   
(1,418,183)
(37,452)
(629,361)
3,414   
2,133,317   

1,413,375   
719,942   

149,221   
1,984,096   

2,115,180  
641,332  

2,334,407  
(1,693,075)
—  
(749,860)
(50,598) 
1,956,054  

1,228,609  
727,445  

143,520  
1,812,534  

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
  
  
  
The following is the breakdown of the movement of the gross amount of the fund for loan insolvencies and client 
advances recorded under the heading “Financial assets at amortized cost” under IFRS9 for the financial years 2023 
and 2022: 

Balance at beginning of period 
Transfers: 
Transfer to Stage 2 from Stage 1 
Transfer to Stage 3 from Stage 1 
Transfer to Stage 3 from Stage 2 
Transfer to Stage 1 from Stage 2 
Transfer to Stage 2 from Stage 3 
Transfer to Stage 1 from Stage 3 

Net changes in financial assets and changes in 
credit risk 
Write-offs 
Exchange differences and other 
Balance at end of period 

Balance at beginning of period 
Transfers: 
Transfer to Stage 2 from Stage 1 
Transfer to Stage 3 from Stage 1 
Transfer to Stage 3 from Stage 2 
Transfer to Stage 1 from Stage 2 
Transfer to Stage 2 from Stage 3 
Transfer to Stage 1 from Stage 3 

Net changes in financial assets and changes in 
credit risk 
Write-offs 
Exchange differences and other 
Balance at end of period 

2023 

(EUR Thousands)        

Stage 1 

Stage 2 

476,717   

250,728   

Stage 3 
1,228,609   

Total 
1,956,054  

373,723   
—   
(195,080)  
(195,500)  
21,633   
—   
(15,315)  

—   
26,048   
266,237   

—   
270,096   
406,693   
—   
(86,968)  
(19,454)  
318,102   

308,884  
251,504  
211,613  
(152,021) 
(65,335) 
(18,335) 
304,352  

(629,361)  
(74,342)  
1,413,375   

(629,361) 
(34,038) 
2,133,317  

(64,839)  
(18,592)  
—   
43,479   
—   
1,119   
1,565   

—   
14,256   
453,705   

2022 

Millions of euros 

Stage 1 

Stage 2 

528,498 

294,101 

Stage 3 
1,292,581 

Total 
2,115,180 

(61,758)   

(18,621)   

—   

38,894   

—     

881     

307,013 

—     

(191,044)   

(140,762)   

20,220   

—   

—     

226,461 

400,045 

—   

245,255 

207,840 

209,001 

—   

(101,868) 

(96,059) 

(13,340) 

(75,839) 

(12,459) 

(9,044) 

(28,753)   

207,199 

169,402 

(2,133) 

(10,047) 

(749,860) 

(38,418) 

(749,860) 

(50,598) 

476,717 

250,728 

1,228,609 

1,956,054 

As at 31 December 2023 and 2022, the Group did not present significant amounts in impaired assets purchased 

with impairment. 

In 2023, a reversal of 56 thousand euros (endowment of 272 thousand euros in 2022) and income on assets in 
hold recovered of 156,733 thousand euros (189,129 thousand euros in 2022) was recorded in fixed income. In 
addition, no amounts have been recognized for renegotiation or contractual modification during the years 2023 
and 2022. This includes the amount recorded under impairment or reversal of impairment of financial assets not 
measured at fair value through profit or loss or net gain on change in: financial assets at fair value through other 
comprehensive  income  and  financial  assets  at  amortized  cost  (IFRS9)  and,  in  loans  and  receivables  (NIC39); 
amounts to 683,873 thousand euros (451,931 thousand euros in 2022). 

73 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
   
 
   
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
 
In the years 2023 and 2022, the Group has sold the following portfolios of bad loans: 

Society 

Santander Consumer Bank AG (Germany)  
Santander Consumer Bank S.p.A. (Italy) 
Santander Consumer Bank A.S. (Norway)  
Santander Consumer Finance OY (Finland)  
Santander Consumer Bank GmbH (Austria)  
Financiera El Corte Inglés, E.F.C., S.A. (Spain)  
Banque Stellantis France (France) 
Stellantis Financial Services España, E.F.C., S.A. (Spain) 
Stellantis Bank Deutschland GmbH (Germany) 
Santander Consumer Finance Inc. (Canada) 
Transolver Finance EFC, S.A. 
Santander Consumer Finance, S.A. (Spain) 

Of which: 
Spanish subsidiary in Portugal (*) 
Spanish subsidiary in Netherlands (*) 

              (*) See note 1.A. 

(EUR Thousands)        
31/12/2023  31/12/2022 

Nominal 

Nominal 

85,000     

258,000   

40,000     

105,000     

23,000     

44,000     

68,000     

—     

—     

—     

19,000     

1,407     

16,600   

58,700   

10,600   

41,800   

—   

40,000   

64,300   

21,400   

—   

—   

144,900     

151,300   

17,300     

25,400   

8,500     

7,900   

530,307     

662,700   

The sale price of the failed loan portfolios made in 2023 was 127,000 thousand euros (145,600 thousand euros 
as of December 31, 2022). The profit or loss obtained from such sales (profit) has been recorded by credit to the 
chapter “Impairment of the value or reversing impairment of financial assets not measured at fair value through 
profit or loss – financial assets at amortized cost” in the attached consolidated profit and loss account. 

Home purchase loans granted to those households by the main business in Spain 

The quantitative information regarding the credit granted by the Group to households for the acquisition of homes 
by the main businesses in Spain, as of December 31, 2023 and 2022, is as follows: 

31-12-2023 
(EUR Thousands)        

31-12-2022 
(EUR Thousands)        

Gross amount 

Of which: 

Of which: 

Doubtful 

Gross amount 

Doubtful 

Loans for housing acquisition 
- No mortgage guarantee 
- With mortgage guarantee 

—   

—   

—   

  1,056,134 

  1,056,134 

50,420      1,216,220 

50,420      1,216,220 

—  
55,421   

55,421   

74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
The  breakdown  of  the  Group’s  loans  with  mortgage  guarantee  to  households  for  home  acquisition  in  Spain, 
according  to  the  percentage  of  total  risk  on  the  amount  of  the  last  available  valuation  (loan  to  value),  as  of 
December 31, 2023 and 2022, are as follows: 

2023 
Risk on last available valuation amount  
(value of debt) 

More than 40 

More than 60 

More than 80 

Not more than 

per cent and 

per cent and 

per cent and 

40 per cent 

less than or 

less than or 

less than or 

Above 100% 

TOTAL 

In millions of Euros 

Gross amount 

equal to 60 

equal to 80 

equal to 100 

278     

per cent 

268     

per cent 

182     

per cent 

148     

- Of which: Doubtful 

4     

8     

8     

9     

180     

21     

1,056   

50   

2022 
Risk on last available valuation amount  
(value of debt) 

More than 40 

More than 60 

More than 80 

Not more than 

per cent and 

per cent and 

per cent and 

40 per cent 

less than or 

less than or 

less than or 

Above 100% 

TOTAL 

In millions of Euros 

Gross amount 

- Of which: Doubtful 

equal to 60 

equal to 80 

equal to 100 

299   
5   

per cent 

315   
9   

per cent 

218   
11   

per cent 

169   
8   

215   
22   

1,216  
55   

75 

 
 
 
  
 
 
 
 
  
 
 
Securitisations 

The  balance  of  financial  assets  classified  as  financial  assets  at  amortized  cost  –  clientele  in  the  consolidated 
balance sheets as of December 31, 2023 and 2022 attached includes, among others, those loans transmitted to 
third  parties  by  securitization  on  which  risk  is  maintained,  even  partially,  this  is  why,  according  to  current 
regulations, they cannot cancel the consolidated balance sheet. The details of the amounts securitized as at 31 
December 2023 and 2022, classified according to the dependent entity that originated the securitized portfolio, 
and  whether  or  not  they  have  met  the  requirements  for  cancelation  of  the  consolidated  balance  sheet,  as 
described in Note 2-d of this consolidated report, the following is indicated: 

Derecognized  

Held on the balance sheet: 
Of which: 
Santander Consumer Bank AG 
Compagnie Generale de Credit Aux particuliers - Credipar S.A. 
Santander Consumer Bank S.p.A. 
Santander Consumer Finance, S.A. 
Stellantis Financial Services Italia S.p.A. 
Financiera El Corte Inglés, E.F.C., S.A. 
Santander Consumer Bank GmbH 
Santander Consumer Finance Oy 
Stellantis Financial Services, Spain, E.F.C., S.A. 
PSA Bank Deutschland GmbH 
PSA Finance UK Limited 
Hyundai Capital Bank Europe GmbH 
Allane SE 

Total 

(EUR Thousands)        
2022 

2023 

—   

—  

  28,138,864    32,479,951  

8,694,299    11,985,025  
5,772,604  
6,938,694   
2,362,857  
2,878,783   
2,346,467  
2,253,650   
1,391,508  
1,711,197   
1,342,660  
1,375,104   
1,341,132  
1,290,471   
1,196,631  
1,079,807   
1,121,800  
645,536   
1,673,300  
—   
1,252,528  
—   
379,537  
861,190   
313,902  
410,133   
  28,138,864    32,479,951  

The nature of the securitised assets is essentially vehicle financing and consumer financing. 

In the financial years 2023 and 2022, the dependent entities indicated in the table above have securitized claims 
amounting  to  EUR  8,827,500  thousand  and  EUR  5,026,660  thousand,  respectively.  As  the  risks  and  benefits 
associated with these credit rights have not been substantially transferred, they have not been removed from the 
consolidated balance sheet. 

Note 19 of this consolidated report reports liabilities associated with securitization operations. 

76 

 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Impaired assets 

The movement that has occurred in the balance of financial assets classified as financial assets at amortized cost 
– clientele and considered as impaired due to their credit risk (non-performing assets) is as follows: 

Balance at the beginning of the year 
Additions net of recoveries 
Written-off assets 
Perimeter changes 
Exchange differences and other movements (net) 
Balance at year-end 

(EUR Thousands)        
2022 

2023 

  2,180,048    2,033,052  
916,383  
  1,016,968   
(749,860) 
(629,336
(41,499)  
—  
1) 
(19,527) 
(13,238)  
  2,512,918    2,180,048  

This amount, after deducting its corresponding provisions, represents the Group’s best estimate of the discounted 
value of the flows expected to be recovered from impaired assets. 

The delinquency rate calculated as the result of dividing the financial assets at amortized cost (clientele) in stage 
3 and contingent risks recorded in the consolidated balance sheets as at 31 December of this year by the total 
balance of financial assets at amortized cost (clientele and contingent risks), it stood at 2.15 per cent as at 31 
december 2023 (2.06 per cent as at 31 december 2022). 

11.  Assets and liabilities in disposal groups classified as held for sale 

The balance of the chapter “Non-current assets and disposal groups classified as held for sale” in the consolidated 
balance sheets as at 31 December 2023 and 2022 attached, it includes the amount of assets awarded and recovered 
by consolidated entities from non-performing claims, net of impairment value corrections, as well as the assets of 
those dependent entities that have been classified as interrupting operations, according to the following detail: 

Enclosed tangible assets 

Of which Foreclosed tangible assets in Spain 

Other tangible assets held for sale 

(EUR Thousands)        
31/12/2023  31/12/2022 

5,199   
2,399   
60,082   
65,281   

8,477  
2,568  
36,860  
45,337  

The balance of provisions as at 31 December 2023 is 15,491 thousand euros (15,534 thousand euros in December 

2022). The allocations made during the financial years 2023 and 2022 amounted to 3,210 and 753 thousand euros 

respectively and the recoveries made during these periods amounted to 2,622 and 1,405 thousand euros (see Note 

42). 

Disclosures on assets received by the businesses in Spain in payment of debts 

77 

 
 
  
 
  
  
 
  
 
 
 
 
 
  
 
  
  
 
  
 
 
 
  
 
 
 
The details of the origin of the assets awarded by the Group’s Spanish businesses according to the destination of the loan 
or credit initially granted from which they originate, as of December 31, 2023 and 2022, are as follows: 

EUR Thousand 

31/12/2023 

31/12/2022 

Gross book 
value 

Impairment 
losses 

Of which: 
impaired 
since 
acquisition 

Carrying 
value 

Gross book 
value 

Impairment 
losses 

Of which: 
impaired 
since 
acquisition 

Carrying 

value 

Property assets arising from financing 

granted for construction and 
property development 

Of which: 

Completed buildings 

Residential 

Other 

Land 

Developed land 

Other 

Property assets arising from home 
purchase mortgage financing 
granted to households 

Other property assets received in 

payment of debts 

Total property assets 

—   

—   
—   
—   
—   
—   
—   
—   

—   

—   
—   
—   
—   
—   
—   
—   

—   

—   
—   
—   
—   
—   
—   
—   

—   

—   
—   
—   
—   
—   
—   
—   

—   

—   
—   
—   
—   
—   
—   
—   

—   

—   
—   
—   
—   
—   
—   
—   

—   

—   
—   
—   
—   
—   
—   
—   

—  

—  
—  
—  
—  
—  
—  
—  

14,214   

12,025   

8,874   

2,189   

14,744   

12,364   

8,973   

2,380  

1,287   
15,501   

1,077   
13,102   

1,060   
9,934   

210   
2,399   

1,267   
16,011   

1,079   
13,443   

1,062   
10,035   

188  
2,568  

78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12. Investments in joint ventures and associates 

The details of the balance of this heading of the consolidated balance sheets as of December 31, 2023 and 2022 attached, 
taking into account the company that originates it, are as follows: 

Associates: 
Santander Consumer Bank S.A. (Poland) 
Santander Consumer Multirent Sp. z o.o. (Poland) 
Stellantis Financial Services Polska Sp. z o.o. (Poland) 
Santander Consumer Finanse Sp. z o.o. (Poland)  
Ethias Lease (Belgium) 
Payever GmbH (Germany) 
Stellantis Consumer Financial Services Polska Sp. z o.o. (Poland) 
Santander Consumer Financial Solutions Sp. z o.o. (Poland) 
Other associated entities 

Of which goodwill: 
Payever GmbH (Germany) 
Santander Consumer Bank S.A. (Poland) 

Joint ventures: 
Fortune Auto Finance Co. Ltd. (China) 
Stellantis Insurance Europe Ltd (Malta) 
Stellantis Life Insurance Europe, Ltd (Malta) 
Other joint ventures 

(EUR Thousands)        

2023 

2022 

454,754   
29,765   
12,194   
—   
1,988   
1,548   
807   
(237)  
—   
500,819   

1,238   
104,674   
105,912   

254,178   
52,582   
18,072   
319   
325,151   
825,970   

401,297  
24,270  
8,393  
6,124  
—  
1,480  
717  
550  
31  
442,862  

1,238  
97,049  
98,287  

244,333  
30,621  
6,681  
280  
281,915  
724,777  

The movement in the balance under this heading of the accompanying consolidated balance sheets during the years 2023 
and 2022 is shown below: 

Balance at beginning of period 
Purchases and capital increases 
Sales 
Dividends paid 
Effect of equity method accounting (Note 32) 
Changes in the consolidation perimeter 
Value impairment adjustments (Note 3.b) 
Currency translation differences and other 
Balance at end of period 
Balance at beginning of period 

(EUR Thousands)        

2023 

2022 

724,777   
1,988   
—   
(38,468)  

77,075   
—   
—   
60,598   
825,970   

682,414  
—  
—  
(3,894) 

96,736  
—  
—  
(50,479) 
724,777  

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
Impairment value corrections 

In the years 2023 and 2022 there is no evidence of significant deterioration in the Group’s shares. 

A summary of the financial information of associates and joint ventures is as follows: 

Data on 31 December 
Total assets 
Total liabilities 
Equity 
Group's share of the net assets of associates 
Goodwill 
Total Group share 
Data for the year 
Total income 
Total profit 
Group's share of the profit of associates 

Millions of Euros 
2022 

2023 (*) 

10,981   
(9,154)  
(1,827)  
720   
106   
826   

1,712   
129   
77   

8,589  
(6,932) 
(1,657) 
626  
99  
725  

1,585  
194  
97  

(*)  This  information  has  been  obtained  from  the  annual  accounts  of  each  of  the  entities,  which  were  pending 
approval  by  their  respective  Control  Bodies  at  the  date  of  formulation  of  these  consolidated  annual  accounts. 
However, the Bank Administrators consider that they will be approved without modification. 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other information 

A summary of the financial information as at 31 December 2023 for major associates and joint ventures (derived from 
information available at the date of formulation of the consolidated annual accounts) is as follows: 

(EUR Thousands)        

Current assets 
Non-current assets 
Total assets 
Current liabilities 
Non-current liabilities 
Total liabilities 

Net attributable profit for the period 

Other comprehensive income 

Other 
Total equity 
Total liabilities and equity 

Income from ordinary activities 

Profit for the period from continuing 
operations 
Income after taxes from discontinued 
operations 

13. Tangible assets 

Joint ventures 

Associated entities 

SANTANDER CONSUMER BANK 
SPOLKA AKCYJNA 
192,448 
4,434,657 
4,627,105 
355,119 
3,345,424 
3,700,543 
14,677 
(30,176) 
942,061 
926,562 
4,627,105 

FORTUNE AUTO FINANCE CO., 
LTD. 
186,401 
2,035,859 
2,222,260 
20,858 
1,693,047 
1,713,905 
50,955 
(18,952) 
476,352 
508,355 
2,222,260 

485,501 

14,745 

— 

218,454 

50,955 

— 

The  movement  in  the  balance  of  this  chapter  in  the  consolidated  balance  sheets  as  at  31  December  2023  and  2022 
attached, during the years 2023 and 2022, was as follows:  

81 

 
 
 
 
 
 
 
 
 
Tangible assets 

Of which: Right of use for the operating lease 

(EUR Thousands)        

Of own use 

Other assets 

transferred 

under 

Real estate 
investments 

Total 

Of own use 

Cost: 
Balances as at 31 December 2021 
Additions/Disposals(net) 
Additions 
Disposals 
Net Additions/disposals due to changes in 
the consolidation perimeter 
Currency Transaction differences 
Transfers and other 

Balances as at 31 December 2022 
Additions/Disposals (net) 
Additions 
Disposals 
Net Additions/disposals due to changes in 
the consolidation perimeter 
Currency Transaction differences 
Transfers and other 
Balances as at 31 December 2023 

Accrued amortization: 
Balances as at 31 December 2021 
Net Additions/disposals due to changes in 
the consolidation perimeter 
Charges 
Disposals and retirements 
Currency translation differences 
Transfers and others 
Balances as at 31 December 2022 
Net Additions/disposals due to changes in 
the consolidation perimeter 
Charges 
Disposals and retirements 
Currency translation differences 
Transfers and others 
Balances as at 31 December 2023 

operating 
lease 
2,091,073   
736,533   
1,129,494   
(392,961)  
59,504   
2,922   
388,298   

3,278,330   
1,436,388   
2,089,156  
(652,768)
47,554   
6,186   
105,497   
4,873,955   

(180,641)  
—   
—   
139,519   
(1,358)  
(436,889)  
(479,369)  
(10,621)  
—   
150,931   
(1,944)  
(605,667)  
(946,670)  

765,006   
15,435   
24,652   
(9,217)  
2,419   
(3,112)  
(40,345)  

739,403   
50,282   
72,304   
(22,022)   
4,636   
(1,389)   
6,783   
799,715   

(363,641)  
(1,383)  
(71,061)  
6,402   
1,871   
57,298   
(370,514)  
(5,660)  
(72,609)  
11,492   
826   
7,466   
(428,999)  

—   
—   
—   
—   
—   
—   
—   

—   
—   

—   
5,940   
—   
—   
5,940   

2,856,079   
751,968   
1,154,146   
(402,178)  
61,923   
(190)  
347,953   
—  
4,017,733   
1,486,670   
2,161,460   
(674,790)
58,130   
4,797   
112,280   
5,679,610   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

(544,282)  
(1,383)  
(71,061)  
145,921   
513   
(379,591)  
(849,883)  
(16,281)  
(72,609)  
162,423   
(1,118)  
(598,201)  
(1,375,669)  

429,145   
2,964   
8,222   
(5,258)  
1,048   
(2,446)  
2,092   

432,803   
35,695   
46,660   
(10,965)   
(13,224)  
(1,103)   
7,557   
461,728   

(138,511)  
291   
(42,523)  
3,787   
1,333   
7,854   
(167,769)  
6,853   
(45,682)  
4,314   
631   
1,785   
(199,868)  

Other assets 

transferred 

under 

operating 
lease 

Real estate 
investments 

Total 

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—  
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

429,145  
2,964  
8,222  
(5,258) 
1,048  
(2,446) 
2,092  

432,803  
35,695  
46,660  
(10.965) 
(13,224) 
(1,103) 
7,557  
461,728  

(138,511) 
291  
(42,523) 
3,787  
1,333  
7,854  
(167,769) 
6,853  
(45,682) 
4,314  
631  
1,785  
(199.868) 

(1,034) 

(1,034)  

(1,035)  
—   
(968)  
18   
1,025   
29   
(931)  
422   
(552)  
104   
855   
(23)  
(125)  

Impairment losses 
—   
Balances as at 31 December 2021 
—  
Net Additions/disposals due to changes in 
the consolidation perimeter 
—   
Charges 
—   
Releases 
—   
Disposals and retirements 
—   
Transfers and other 
—   
Balances as at 31 December 2022 
—   
Net Additions/disposals due to changes in 
the consolidation perimeter 
—   
Charges 
—   
Releases 
—   
Disposals and retirements 
—   
Transfers and other 
—   
Balances as at 31 December 2023 
—  
Net tangible assets: 
—   
Balances as at 31 December 2022 
Balances as at 31 December 2023 
—   
(1) The depreciation appropriations are made under the heading “depreciation” of the consolidated profit and loss account. 
The balance of tangible assets acquired through the execution of leases amounts to 261,736 thousand as at 31 December 
2023  (264,104  thousand  as at 31  December  2022).  The  Group's  policy  is  to  formalize  insurance  policies  to  cover  the 
possible risks to which the various elements of its fixed material are subject. 

(4,423)  
—   
(1,397)  
1,362   
805   
343   
(3,310)  
—   
(1,874)  
2,491   
105   
(132)  
(2,720)  

(5,458)  
—  
(2,365)  
1,380   
1,830   
372   
(4,241)  
422   
(2,426)  
2,595   
960   
(155)  
(2,845)  

(353)  
18   
416   
23   
(930)  
422   
(156)  
104   
443   
(7)  
(124)  

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

(353) 
18  
416  
23  
(930) 
422  
(156) 
104  
443  
(7) 
(124) 

—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

2,795,651   
3,924,565   

3,163,609   
4,301,096   

264,104   
261,736   

367,958   
370,591   

264,104  
261,736  

—   
5,940   

82 

 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
  
   
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
The Group has earned net gains of EUR 143 thousand in 2023 (EUR 570 thousand of net losses in 2022) on sales of plant 
and equipment (Note 42). 

The breakdown, according to their nature, of the items in the balance under the heading “Tangible assets – fixed assets 
– tangible assets – for own use” as at 31 December 2023 and 2022 is as follows: 

(EUR Thousands)        

Cost 

Accumulated 

depreciation 

Fund 

Carrying 

amount 

Of which: 

Right-of-use for 

operating lease 

Buildings 
Furniture 
Computer equipment 
Others 
Balances as at 31 December 2022 

Buildings 
Furniture 
Computer equipment 
Others 
Balances as at 31 December 2023 

436,328   
195,987   
88,724   
18,364   
739,403    

485,639   
203,918   
92,296   
17,862   
799,715   

(164,762)  
(123,586)  
(70,748)  
(11.418)  
(370,514)   

(211,392)  
(129,306)  
(75,880)  
(12,421)  
(428,999)  

—   
—   
—   
(931)  
(931)  

—   
—   
—   
(125)  
(125)  

271,566   
72,401   
17,976   
6,015   
367,958   

274,247   
74,612   
16,416   
5,316   
370,591   

261,036  
4,017  
—  
(949) 
264,104  

259,649  
2,186  
—  
(99) 
261,736  

The net balance of tangible assets for own use as of December 31, 2023, includes approximately 342,114 thousand euros 

(337,732  thousand  euros  as  of  December  31,  2022)  corresponding  to  fixed  assets  owned  by  the  Group’s  foreign 

subsidiaries. 

14. Goodwill 

The balance of this heading of the consolidated balance sheets as at 31 December 2023 and 2022 attached, depending 
on the cash generating units that originate it, is as follows:  

(EUR Thousands)        
2022 

2023 

  1,297,469    1,297,469  
Germany 
98,074  
Austria 
215,443  
Nordics (Scandinavia) 
Netherlands  
13,897  
Spain 
87,543  
—  
Portugal (*) 
Canada (*) 
—  
  1,715,714    1,712,426  
Total 
(*)  corresponds  to  the  goodwill  originated  by  the  acquisition  of  Camine  D  -  Services, 
Unipessoal Lda. In Portugal and acquisition of Carfinco in Canada (see note 3). 

98,074   
205,561   
13,897   
87,123   
2,681   
10,909   

The Group, at least annually (and whenever there are signs of impairment), conducts an analysis of the potential loss of 
value of the goodwill it has registered in respect of its recoverable value. The first step in carrying out this analysis requires 
the identification of the cash generating units, which are the Group’s smallest identifiable asset groups that generate 
cash inflows that are, to a large extent, independent of cash flows from other assets or groups of assets.  

83 

 
 
 
 
 
 
  
  
   
   
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The carrying value of each cash-generating unit is determined by taking into account the book value (including any fair 
value adjustment arising in the business combination) of all assets and liabilities; of the set of independent legal entities 
that make up the cash generating unit, together with the corresponding goodwill.  

This carrying value to be recovered from the cash generating unit is compared with its recoverable amount in order to 

determine if there is impairment.  

The Group’s managers evaluate the existence of any evidence that could be considered as evidence of deterioration of the 
cash generating unit by reviewing certain information, including: (i) various macro-economic variables that may affect 
your investment (including, among others, population data, data, and data). political situation and economic situation – 
including the degree of banking –) and (ii) various micro-economic variables that compare the Group’s investment with 
the  financial  sector  of  the  country  where  the  cash  generating  unit  mainly  carries  out  its  activities  (balance  sheet 
composition,  total  managed  resources,  results,  efficiency  ratio,  etc.)  ratio  of  solvency  and  return  on  own  resources, 
among others).  

Irrespective of the existence or otherwise of signs of impairment, the Group annually calculates the recoverable amount 
of each cash generating unit that it has allocated goodwill for which it uses quotations, if available, market references 
(multiples), internal estimates, o assessments made by independent experts other than external auditors. 

First, the Group determines the recoverable amount by calculating the fair value of each cash generating unit from the 
quotation of the cash generating units, if available, and the Price Earnings Ratio of comparable local entities. 

In addition, the Group makes estimates of the recoverable amount of certain cash generating units by calculating their 
value in use by discounting cash flows. The main assumptions used in this calculation are: (i) Projections of results based 
on the financial budgets approved by the Administrators that usually cover a period of between 3 and 5 years (unless 
there is a justification for the use of a longer time horizon), (ii) discount rates determined as the cost of capital taking into 
account  the  risk-free  rate  plus  a  risk  premium  according  to  the  market  and  business  in  which  they  operate;  and  (iii) 
constant growth rates in order to estimate the results in perpetuity, which do not exceed the long-term average growth 
rate for the market in which the cash-generating unit in question operates. 

The  cash  flow  projections  used  by  the  Group  Management  in  obtaining  the  values  in  use  are  based  on  the  financial 
budgets approved by both the local directorates of the respective units and the Group administrators. The Group's budget 
estimation process is common for all cash-generating units. Local bureaus prepare their budgets based on the following 
key assumptions: 

a)  Micro-economic  variables  of  the  cash  generating  unit:  The  existing  balance  sheet  structure,  the  mix  of 
products offered and the business decisions taken by local directorates in this regard are taken into account. 

b)  Macroeconomic variables: The estimated growth is based on the evolution of the environment considering 
the  expected  evolutions  in  the  gross  domestic  product  of  the  geographical  location  of  the  unit  and  the 
forecasts of the behavior of interest rates and exchange rates. Such data is provided by the Group’s Research 
Service, which is based on external information sources. 

c)  Variables of past behavior: Additionally, the projection considers the past differential behavior (both positive 

and negative) of the cash generating unit with respect to the market. 

During the 2023 period, the Group has not recorded any impairment losses.  

84 

 
 
 
 
 
 
The following are the main assumptions used in determining the recoverable amount, at the close of 2023 and 2022, of 
the most significant cash generating units that have been valued by discounting cash flows: 

2023 

Projected 

period 

Discount 
rate (*) 

Austria 
Germany 
Nordics (Scandinavia) 
(*) Discount rate after tax in order to be uniform with the projections of results used. 

9.8 % 
9.7% 
11.2 % 

3 years 
5 years 
5 years 

2022 

Projected 

period 

Discount 
rate (*) 

Austria 
Germany 
Nordics (Scandinavia) 
(*) Discount rate after tax in order to be uniform with the projections of results used. 

9.4% 
9.4% 
11.0 % 

3 years 
5 years 
5 years 

Growth rate 

at nominal 
perpetuity 
2.3 % 
2.3% 
2.5% 

Growth rate 

at nominal 
perpetuity 
2.3% 
2.3% 
2.5% 

The  changes  reflected  in  the  assumptions  used  in  the  2023  period  are  mainly  a  consequence  of  the  current 
macroeconomic scenario, as well as the rising level of inflation and difficulties in supply chains, which have led to a rapid 
increase in central bank reference interest rates in the main countries where the Group’s GEU are located.  

Given the degree of uncertainty of the main assumptions mentioned above on which the recoverable amount of the cash 
generating units is based, the Group carries out a sensitivity analysis consisting of adjusting the discount rate +/- 50 basis 
points, adjust +/-50 basis points the growth rate in perpetuity and reduce cash flow projections by 5%. These changes in 
key assumptions in isolation mean that the recoverable amount of all cash generating units continues to exceed their 
carrying value and have been considered by the Group as reasonably possible in a stable and non-performing economic 
environment  they  contemplate  non-recurring  events  and  unrelated  to  the  operation  of  the  business  of  the  cash 
generating units. 

The movement in the balance sheet under this heading of the consolidated balance sheets as at 31 December 2023 and 
2022 attached during the years 2023 and 2022 was as follows: 

Balance at beginning of period 
Acquisitions 
Additions 
Impairment value (Note 41) 
Currency translation differences and other 
Balance at year-end 

(EUR Thousands)        

2023 

2022 

  1,712,426    1,707,480  
13,897  
—  
—  
(8,951) 
  1,715,714    1,712,426  

13,590   
—   
—   
(10,302)  

85 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Grupo  Santander  Consumer  Finance  has  trading  funds  generated  by  cash  generating  units  located  in  countries  with 
currencies other than the euro (mainly in Nordics) and consequently generate exchange differences when converting to 
euros, at the closing exchange rate, the amount of such goodwill expressed in foreign currency. Thus, during the 2023 
financial year there has been a decrease due to exchange differences and other concepts amounting to 10,302 thousand 
euros  (decrease  of  8,951  million  euros  in  2022),  which,  in  accordance  with  the  current  regulations,  they  have  been 
recorded under the heading 'Other cumulative comprehensive income - items that can be reclassified to profit or loss - 
currency conversion from equity', through the attached consolidated statement of recognized income and expenditure. 

15. Other intangible assets 

The balance under this heading of the consolidated balance sheets as at 31 December 2023 and 2022 appended is as 
follows: 

With defined useful life: 
Client portfolio 
Computer developments 
Others 

Useful life 
Estimated 

(EUR Thousands)        

2023 

2022 

2 years 
3 years 
8.5 years 

19,929   
391,384   
125,974   
537,287   

23,349  
360,170  
1,996  
385,515  

The balance included under the heading “Other” includes 124,071 thousand euros corresponding to the acquisition on 
April 3, 2023 of the new business origination rights for financing products of all Stellantis brands. This acquisition has 
taken place in the context of the reorganization of the global agreement with Stellantis (see Note 3). 

The movement in the balance sheet under this heading of the consolidated balance sheets as at 31 December 2023 and 
2022 attached was as follows: 

(EUR Thousands)        

2023 

2022 

385,515 

Balance at the beginning of the year 
Net additions and others 
Depreciation allowance (1) 
Impairment losses (Note 40) 
Balance at year-end 
385,515   
(1) The depreciation appropriations are accounted for under the heading “depreciation” of the 
consolidated profit and loss account. 

537,287     

(135,762) 

(117,702) 

(11,647) 

292,871 

356,033 

158,831 

(5,337) 

Most  of  the  additions  in  2023  and  2022  relate  to  the  implementation  of  computer  applications  in  certain  Group 
companies in Germany, Spain, Italy and Norway, as well as the acquisition of the origination rights of new business by 
Stellantis. In 2022, there were additions amounting to 64,542 thousand euros corresponding in part to the incorporation 
of the branches in De Santander Consumer Finance S.A.  

During the 2023 financial year, the Group has removed elements of the intangible assets that have generated losses 
amounting to 5,337 thousand euros (11,647 thousand euros in the 2022 financial year) due to obsolescence. recorded 
under the heading “Impairment or reversal of impairment of financial assets not measured at fair value through profit or 
loss” of the consolidated profit and loss accounts (see Note 40). 

86 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
16. Other assets and other liabilities 

The composition of the balance of these chapters of the accompanying consolidated balance sheets, as at 31 December 
2023 and 2022, is as follows: 

(EUR Thousands)        

Active 

Liabilities 

2023 

2022 

2023 

2022 

Inventories 
Prepaid expenses 
Accrued expenses 
Transactions in transit 
Other 

5,437   
190,133   
— 
8,216   
943,582   
  1,147,368   

17. Deposits of central banks and credit institutions 

8,880  
200,307  

— 
— 
— 
— 
—    1,120,997   
967,856  
76,225  
92,975   
830,749  
772,083    1,000,400   
985,164    2,214,372    1,874,830  

3,894   

The composition of the balance under the heading “Financial liabilities at amortized cost – Deposits – Credit institutions” 
of the consolidated balance sheets as at 31  December 2023 and 2022 attached, taking into account their nature and 
currency, is as follows: 

Central banks 
Type: 
Term deposits 

Credit institutions 
Nature: 
Demand deposits 
Term deposits 
Reverse repurchase agreements 
Subordinated deposits 

Currency: 
Euro 
Foreign currency 

(EUR Thousands)        
2022 

2023 

  5,465,555 

    17,900,641 

  5,465,555 

    17,900,641 

527,637 

273,895 

  14,388,006 

    10,890,128 

83,910     

—   

675,666 

456,179 

  15,675,219 

    11,620,202 

  20,838,668 

    29,452,984 

302,106 

67,859   

  21,140,774 

    29,520,843 

As of 31 December 2023, the balance of the European Central Bank TLTRO (Targeted Longer-Term Refinancing Operation) 
amounts to EUR 5,329 million, with the balance totaling under the TLTRO III program. 

As at 31 December 2023, the expenditure recognized in the consolidated profit and loss account for TLTRO III amounts to  
395,714 thousand euros (83,202 thousand euros of income as at 31 December 2022). 

87 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
 
 
   
 
  
 
 
 
 
 
   
  
 
 
 
 
 
A significant part of these deposits at 31 December 2023 and 2022 in credit institutions corresponds to transactions with 
entities of the Santander Group (see Note 46). 

Note 44 of this consolidated report shows a detail of the maturity of these financial liabilities at amortized cost at the 

close of financial years 2023 and 2022 and their estimated fair values for those financial years. 

As of 31 December 2023 and 2022, consolidated institutions had outstanding credit lines amounting to EUR 568,017 
thousand and EUR 368,650 thousand respectively. 

The  details  of  the  liabilities  subordinated  to  31  December  2023  and  2022  according  to  their  currency  of  issue  are  as 
follows: 

(EUR Thousands)        

2023 

2022 

Currency of issue 

2023 

2022 

Outstanding 

Annual interest 

Outstanding 

Annual interest 

amount 

rate 

amount 

rate 

(millions) 

(31/12/2023) 

(millions) 

(31/12/2022) 

Euros 

675,666 

456,179 

648,500 

5.73   %   

431,000 

2.34   % 

Balance at year-end 

675,666 

456,179 

The details of the balance of subordinated liabilities denominated in euros per company as at 31 December 2023 and 

2022 are as follows: 

Company 

Santander Consumer Finance S.A. 
Santander Consumer Finance S.A. 
Stellantis Financial Services S.P.A. 
Stellantis Financial Services S.P.A. 
Stellantis Financial Services S.P.A. 
Stellantis Financial Services Spain EFC SA 
Banque Stellantis France 
Banque Stellantis France 

More- Adjustments by valuation 

Total 

(1) 
(2) 

It cannot be canceled in advance. 
It may be canceled in advance. 

Financial year 2023 

(EUR 

Thousands)        

Counterparty 

Date 
Early 
Cancellatio
n 

Maturity date 

  200,000  Banco Santander, S.A. 
  200,000  Banco Santander, S.A. 

11,000  Stellantis Financial Services 
22,500  Stellantis Financial Services 
45,000  Stellantis Financial Services 
20,000  Stellantis Financial Services 
  105,000  Stellantis Financial Services 
45,000  Stellantis Financial Services 

(2) 
(2) 
(2) 
(2) 
(2) 
(2) 
(2) 
(2) 

06/06/2029 
08/05/2029 
22/11/2029 
13/12/2027 
27/07/2033 
19/12/2027 
28/02/2033 
20/12/2033 

27,166    
  675,666    

88 

 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
  
 
  
  
  
  
  
  
  
 
 
 
 
 
 
  
 
 
  
   
  
  
 
  
  
  
  
Society 

Financial year 2022 

(EUR 

Thousands)        

Counterpart 

Date of 
Early 
Cancellatio
nn 

Expiration date 

Santander Consumer Finance S.A. 
Santander Consumer Finance S.A. 
Stellantis Financial Services Italia S.p.A. (*) 
Stellantis Financial Services España, E.F.C., S.A. (*) 

  200,000  Banco Santander, S.A. 
  200,000  Banco Santander, S.A. 

11,000  Banque Stellantis France (*) 
20,000  Banque Stellantis France (*) 

(2) 
(2) 
(2) 
(2) 

06/06/2029 
08/05/2029 
22/11/2029 
19/12/2027 

More- Adjustments by valuation 

Total 

25,179    
  456,179    

It cannot be canceled in advance. 
It may be canceled in advance. 

(1) 
(2) 
(*)      previously called Banca PSA Italia S.p.A., PSA Financial Services Spain, E.F.C., S.A. and Banque PSA France 

The movement in the balance of the consolidated balance sheets under this heading as at 31 December 2023 and 2022 
is as follows: 

(EUR Thousands)        
2022 

2023 

455,224  
Balance at the beginning of the year 
—  
Additions 
—  
Banque Stellantis France 
—  
Stellantis Financial Services S.P.A. 
—  
Amortisations (*) 
—  
Net additions / withdrawals due to modifications of the consolidation 
perimeter. 
955  
Differences of change and others 
Balance at year-end 
456,179  
(*) During the financial year 2023 and 2022 there have been no depreciations. The interest paid in remuneration of these issues 
is 31,132 thousand euros (10,627 thousand euros in the financial year 2022). The balance relating to amortizations and interest 
paid is reflected in the cash flow of financing activities. 

456,179   
217,500   
150,000   
67,500   
—   
(89)  
6,576   
680,166   

89 

 
 
  
 
  
  
  
  
  
  
  
 
 
 
 
 
 
 
  
 
  
  
  
 
  
  
  
  
 
  
 
  
  
 
  
 
 
 
 
 
 
 
 
18. Customer deposits 

The composition of the balance under this heading of the consolidated balance sheets as at 31 December 2023 and 2022 
attached, taking into account their nature, geographical area and currency of operations, is as follows: 

Type: 
In sight- 
Current accounts 
Savings accounts 
Other funds in sight 
Term deposits 
Fixed-term and other deposits 
Term deposits 

Geographical area: 
Spain and Portugal 
Germany 
Italy 
France 
Scandinavia 
Austria 
Rest 

(EUR Thousands)        
2022 

2023 

  20,695,019 

    20,183,923 

  13,877,669 

    12,490,865 

2,328     

1,453   

  14,176,650 

8,510,920 

92,674     

140,066 

  48,844,340 

    41,327,227 

4,285,564 

2,070,991 

  28,071,751 

    25,201,401 

1,505,041 

4,282,987 

7,898,486 

2,741,311 

1,357,795 

3,387,033 

7,217,679 

2,060,958 

59,200     

31,370   

  48,844,340 

    41,327,227 

Within the account “Taxes and other term deposits” as of December 31, 2022, in the table above, there were registered 
single  mortgage  bonds  issued  by  the  Bank  on  July  20,  2007  for  a  nominal  amount  of  150,000  thousand  euros  that 
matured on July 20 from 2022 and which were secured by mortgages registered in favor of the Bank (see Notes 10 and 
19). These ballots were signed by Santander Investment Bolsa, Sociedad de Valores, S.A., which gave them, in turn, to 
the Asset Securitisation Fund, Independent Mortgage Securitisation Programme. The annual interest rate on these ballot 
cards was 5.135% and their maturity on July 20, 2022. There were no early repayment options for either the Bank or the 
holder, excluding legally established assumptions. 

Likewise, on December 31, 2023, this heading includes bonds received in the amount of 95,238 thousand euros (141,255 
thousand euros as of December 31, 2022) and other installment debits in the amount of 21,722 thousand euros (eur 
18,625 thousand as at 31 december 2022). 

Note 44 of this consolidated report shows a detail of the maturity of these financial liabilities at amortized cost at the end 
of the financial years 2023 and 2022, as well as their average annual interest rates for those years as well as their fair 
value estimate as at 31 december 2023 and 2022. 

19. Debt securities issued 

The composition of the balance under this heading of the consolidated balance sheets as at 31 December 2023 and 2022 
attached, taking into account their nature, is as follows: 

. 

Bonds and debentures outstanding 
circulation 
Promissory notes and other securities 
Subordinates 

(EUR Thousands)        
2022 

2023 

  37,145,196    31,242,461  
  13,228,238    6,695,321  
917,978  
  1,231,789   
  51,605,223    38,855,760  

90 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
  
  
 
  
  
Bonds and obligations in circulation 

The  balance  of  “Bonds  and  Debentures  Outstanding”  account  in  the  table  above  includes,  among  other  things,  the 
outstanding balance of the Bonds and Obligations issued by the Group’s subsidiaries  – Banque Stellantis France, S.A. 
(France), Santander Consumer Bank AG (Germany) and Santander Consumer Bank AS (Norway), for an amount of EUR 
6,643 million as at 31 December 2023 (EUR 6,112 million as at 31 December 2022) and the balance, as at that date, of 
the financing obtained by the Group in securitization operations carried out by the Group’s subsidiaries, for an amount of 
eur 15,037 million (eur 12,584 million as at 31 december 2022). 

The General Meeting of the Bank’s Shareholders, at its meeting held on March 14, 2023, agreed to empower the Board 
of Directors of the Bank to issue multi-currency fixed income securities up to an amount of 45,000 million euros. For its 
part, the Board of Directors, at its meeting held on May 22, 2023, delegated these powers to the Executive Committee of 
the Bank. The Executive Committee, at its meeting held on 12 June 2023, agreed to issue a Euro Medium Term Notes 
Programme, replacing the one described above, with a nominal maximum outstanding balance that could not exceed 
25,000 million euros. The Programme was listed on the Irish Stock Exchange on 14 June 2023. 

As at 31 December 2023, the outstanding balance of these notes amounted to 16,019,535 thousand euros (12,942,874 
thousand euros as at 31 December 2022), with their maturity from 27 February 2024 to 29  March 2033.  The annual 
interest rate on these financial liabilities ranged from 0 to 6.080 per cent (0 to 4.110 per cent as at 31 December 2022). 

Promissory notes and other securities 

The balance of the “promissory notes and effects” account in the table above corresponds to issues made by the Bank, 
admitted to trading, which have accrued an average annual interest of 3.55% in 2023 (0.19% in 2022), according to the 
following detail: 

– During the year 2023, the Bank’s Executive Committee, at its meeting held on June 19, 2023, agreed to issue a “Euro 
Commercial Paper” Issuance Program, replacing the current one, for a nominal maximum outstanding balance that may 
not exceed eur 10,000 million. These fixed income securities have a maturity ranging from a minimum of one day to a 
maximum of 364. The Programme was listed on the Irish Stock Exchange on 14 June 2023. 

As at 31 December 2023, the outstanding balance of these promissory notes amounted to EUR 6,890,500 thousand (EUR 
4,408,500 thousand as at 31 December 2022). 

– During the year 2023, the Bank’s Executive Committee, at its meeting held on October 18, 2023, agreed to issue a 
“Notes Program”, replacing the current one, with a nominal maximum outstanding balance that may not exceed 5,000 
million euros. These promissory notes, whose unit nominal value amounts to 100,000 euros, have a maturity ranging 
from a minimum of 3 working days to a maximum of 731 calendar days (two years and one day). This program was 
registered in the official registers of the National Securities Market Commission on November 16, 2023. 

The balance of promissory notes quoted on the AIAF market amounted to 1,751,200 thousand euros as at 31 December 
2023 (523,300 thousand euros as at 31 December 2022). 

- On December 14, 2023, Santander Consumer SA issued Credit Link Notes (CLNS) for the amount of 1,262,612 thousand 
Danish  kroner  (169,379  thousand  euros).  These  notes  refer  to  a  vehicle  financing  loan  portfolio  originating  from 
Santander Consumer Bank AS (Danish branch) of DKK 13,649,857 thousand. The annual interest rate of the notes issued 
is a variable interest rate of Cibor at 3 months plus a spread of 8.50%.  As at 31 December 2023, the outstanding balance 
of notes issued by third parties outside the Group amounts to DKK 1,262,612 thousand (EUR 169,404 thousand). This 
issue was authorized by the Bank’s Executive Committee at its meeting held on November 15, 2023. 

Likewise, on December 31, 2023, Santander Consumer Bank, A.G., Banque Stellantis France and Santander Consumer 
Bank AS (Norway) maintained issues in promissory notes and negotiable securities amounting to 4,744 million euros 
(1,815 million euros as at December 31, 2022). 

91 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subordinated negotiable securities 

The program includes three subordinated notes with outstanding balance of EUR 1,200,000 thousand with an average 
maturity of September 1, 2031 and an average annual interest rate of 3.76%. 

Other information 

As of December 31, 2023 and 2022, none of the issues indicated are convertible into shares of the Bank, nor do they grant 

privileges or rights that may, in the event of any contingency, make them convertible into shares. 

Note 44 of this consolidated report shows a detail of the maturity of these financial liabilities at amortized cost at the end 
of the financial years 2023 and 2022, as well as their average annual interest rates for those years as well as their fair 
value estimate as at 31 december 2023 and 2022. 

Information on issues, repurchases or redemptions of debt securities 

The following is a detail, as at December 31, 2023 and 2022, of the outstanding balance of the debt securities issued by 
the Bank or any other entity of the Group, at those dates, depending on the market in which they are traded, if any. A 
detailed account of the movement in this balance during the years 2023 and 2022 is also shown:  

(EUR Thousands)        
Financial year 2023 

Balance at 01-
01-2023 
31,242,461   
31,242,461   
6,695,321   
917,978   
38,855,760   

Perimeter 

Issuances 

(1,467,263)  
(1,467,263)  
—   
—   
(1,467,263)  

13,842,012   
13,842,012   
14,095,471   
300,000   
28,237,483   

Repurchases or 
refunds 
(6,588,276)  
(6,588,276)  
(7,457,300)  
—   
(14,045,576)  

Adjustments for 

Exchange Rate 
and Others 

116,262   
116,262   
(105,254)  
13,811   
24,819   

Balance at 31-
12-2023 
37,145,196  
37,145,196  
13,228,238  
1,231,789  
51,605,223  

Santander Consumer Finance 

Bonds and obligations in 
circulation 
Total bonds and outstanding 
obligations 
Promissory notes and other 
securities 
Subordinates 
Total 

Santander Consumer Finance 

(EUR Thousands)        
Financial year 2022 

Balance at 01-
01-2022 

Perimeter 

Issuances 

Repurchases or 
refunds 

Bonds and obligations in 
circulation 
Mortgage bonds 
Total bonds and outstanding 
obligations 
Promissory notes and other 
securities 
Subordinates 
Total 

34,756,330   
450,012   
35,206,342   
5,142,670   
303,219   
40,652,231   

Other issues guaranteed by the Group  

—   
—   
—   
—   
—   
—   

5,330,095   
—   
5,330,095   
7,331,200   
600,000   
13,261,295   

(8,589,994)  
(450,000)  
(9,039,994)  
(5,720,600)  
—   
(14,760,594)  

Adjustments for 

Exchange Rate 
and Others 

(253,970)  
(12)  
(253,982)  
(57,949)  
14,759   
(297,172)  

Balance at 31-
12-2022 

31,242,461  
—  
31,242,461  
6,695,321  
917,978  
38,855,760  

As of December 31, 2023 and 2022, the Group guarantees certain debt securities issued by Group companies. 

92 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Information required by Royal Decree 716/2009 

Article 21 of Royal Decree 716/2009, of 24 April, establishes that institutions issuing bonds or mortgage bonds shall keep 
a special accounting record of loans and mortgage credits that serve as collateral for such issues, the replacement assets 
that support them and the derivative financial instruments linked to each issue. This special accounting record must also 
indicate whether loans and mortgage credits are eligible or not in accordance with Article 3 of the aforementioned Royal 
Decree  716/2009.  The  Bank  of  Spain  will  determine  the  essential  data  of  the  aforementioned  register  that  must  be 
incorporated into the annual accounts of the issuing entity, having defined several statements of public information on 
the mortgage market in Circular 4/2017 of the Bank of Spain. 

C Mortgage relief 

The mortgage bonds issued by the Bank were securities whose capital and interest were especially secured by mortgage, 
without registration, without prejudice to the Bank's universal patrimonial responsibility. All the mortgage bonds issued 
matured during the 2022 financial year. 

20. Other financial liabilities 

The composition of the balance under this heading “‘Financial liabilities at amortized cost – other financial liabilities’ in 
the consolidated balance sheets as at 31 December 2023 and 2022 accompanying, is as follows: 

(EUR Thousands)        

2023 

2022 

Declared dividends payable 
Trade payables 
Collection accounts 
Other financial liabilities (*) 

—  
180,029  
25,934  
  1,560,010    1,167,437  
  1,800,791    1,373,400  
(*) As of December 31, 2023, the balance includes 37,954 thousand euros, corresponding to credit balances for fiscal 
consolidation  with  Banco  Santander,  S.A.,  being  the  amount  recorded  for  this  concept  3,718  thousand  euros  as  of 
December 31, 2022. 

—   
195,565   
45,216   

Note 44 of this consolidated report shows a detail of the maturity of these financial liabilities at the end of financial years 
2023 and 2022 and the estimate of their fair value as at 31 December 2023 and 2022. 

Lease liabilities 

The cash outflow per lease 2023 was 45,357 thousand euros (37,017 thousand euros in 2022). 

The maturity analysis for lease liabilities as at 31 December 2023 and 2022 is as follows: 

Maturity Analysis – Discounted payments 
discounted 
Within 1 year 
Between 1 year and 3 years 
Between 3 years and 5 years 
More than 5 years 
Recognised lease liabilities as of December 31 

(EUR Thousands)        

2023 

2022 

32,483   
78,374   
49,435   
98,916   
259,208   

45,351  
93,687  
43,577  
75,522  
258,137  

During the years 2023 and 2022, no significant variable payments have been made not included in the valuation of lease 
liabilities. 

93 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Information on the average payment period to suppliers. Additional provision third “duty of information” of Law 15/2010, 
of July 5 

The Third Additional Provision of Law 15/2010, of July 5, amending Law 3/2004, of December 29, establishing measures 
to combat late payment of commercial transactions, modified by Final Provision Second of Law 31/2014, of December 3, 
it establishes the duty of information to commercial companies to expressly include in the report of their annual accounts 
their  average  payment  period  to  suppliers  and  that  the  Institute  of  Accounting  and  Audit  of  Accounts  (“ICAC”),  by 
resolution,  will  indicate  the  adaptations  that  are  necessary,  in  accordance  with  the  provisions  of  this  Law,  so  that 
commercial companies not framed in article 2.1 of Organic Law 2/2012, of April 27, on budgetary stability and financial 
sustainability, properly apply the methodology for calculating the average payment period to suppliers determined by 
the  Ministry  of  Finance  and  Public  Administrations.  In  the  case  of  companies  that  formulate  consolidated  annual 
accounts,  this  duty  of  information  is  also  extended  for  consolidated  annual  accounts,  but  in  this  case,  exclusively  for 
companies based in Spain that are consolidated by the method of global integration. 

The  ICAC  resolution  referred  to  in  the  previous  paragraph  (resolution  of  29  January  2016  on  the  information  to  be 
incorporated  in  the  annual  accounts  report  in  relation  to  the  average  payment  period  to  suppliers  in  commercial 
transactions), which was published in the Official State Gazette of February 4, 2016, develops, among other aspects, the 
methodology  to  be  applied  for  the  calculation  of  the  average  payment  period  to  suppliers,  which  has  been  applied, 
therefore, by the Bank for the purpose of preparing the information on this subject included in these consolidated annual 
accounts. 

For the purpose of the proper understanding of the information contained in this Note, in accordance with the provisions 
of the applicable regulations indicated above, note that “suppliers” are understood exclusively to be those suppliers of 
goods and services to the Spanish companies of the Group whose expenditure is accounted for, mainly, under the heading 
“Administrative expenses – other administrative expenses” of the consolidated profit and loss account, not including in 
this Note, therefore, information on payments in financial transactions that constitute the object and main activity of the 
Group  or  to  fixed  assets  suppliers,  that,  where  appropriate,  may  exist,  which  have  been  carried  out  in  any  case,  in 
accordance with the deadlines established in the corresponding contracts and in the current legislation. 

In addition, note that, in application of the provisions of the aforementioned ICAC Resolution, only transactions for goods 
or services received accrued since the entry into force of Law 31/2014 have been taken into account and that, given the 
nature of the services received by the Spanish entities of the Group consolidated, the period between the date of receipt 
of invoices and the date of payment has been considered as “payment days” for the purpose of the preparation of this 
information. 

The information required by the regulations indicated above is presented below for the financial years 2023 and 2022, in 
the  format  required  by  the  ICAC  resolution,  which  has  been  mentioned  in  the  preceding  paragraphs  for  the  Spanish 
companies of the Consolidated Group in these consolidated annual accounts: 

Average period of payment to suppliers 
Ratio of transactions settled 
Ratio of transactions not yet settled 

Total payments made 
Total payments outstanding 

Financial year 2023  Financial year 2022 

Days 

Days 

24.37   
24.30   
27.89   
(EUR Thousands)        
523,082   
10,144   

20.82  
20.80  
21.26  
(EUR Thousands)        
349,897  
12,410  

Indicate that although according to Law 3/2014, of December 29, the maximum payment term to suppliers is 60 days, 
Law 11/2013, of July 26, established the maximum payment term in 30 days, expandable, by agreement between the 
parties, a maximum of 60 days. 

The average period and ratios of paid and unpaid transactions included in the table above have been calculated according 
to the definitions and methodology defined in the resolution of 29 January 2016 of the ICAC mentioned above. 

In addition, in accordance with Law 18/2022 of September 28, listed companies must inform in the average payment 
period to suppliers, in addition, the monetary volume and number of invoices paid in a period less than the maximum 
established in the late payment regulations and the percentage it assumes on the total number of invoices and on the 
total monetary payments to its suppliers. 

94 

 
 
 
 
 
 
 
 
 
 
 
Paid Invoices 
Invoices paid in a period less than the maximum 
over the total number of invoices paid 
Total payments made 
Invoices paid in a period less than the maximum 
on the total amount of invoices paid 

(EUR Thousands)        
2023 

(EUR Thousands)        
2022 

43,156 

97.35   % 

475,810 

99.02   % 

39,693 

98.97   % 

400,925 

96.71   % 

Commercial  creditors  are  considered  suppliers,  for  the  sole  purpose  of  providing  the  information  provided  for  in  this 
resolution, for debts to suppliers of goods or services.  

“Average period of payment to suppliers” means the period from the delivery of the goods or the provision of services by 
the supplier and the material payment for the transaction.  

21. Provisions 

The composition of the balance of this chapter of the consolidated balance sheets as at 31 December 2023 and 2022 is 
as follows: 

Provision for pensions and other employment defined benefit obligations 
Provisions for other long-term employee benefits 
Provisions for taxes and other legal contingencies 
Provisions for commitments and guarantees given 
Provision for pensions and other employment defined benefit obligations 

(EUR Thousands)        
2022 

2023 

453,105   
30,282   
37,066   
21,058   
125,947   
667,458   

414,385  
31,488  
10,089  
28,010  
126,903  
610,875  

95 

 
 
 
 
 
 
 
  
 
  
  
 
  
 
 
 
 
 
  
 
 
The following shows the movement in the balance of these headings in the accompanying consolidated balance sheets 
during the years 2023 and 2022: 

2023 

Pensions and 

Other long 

Taxes and 

Contingent 

similar 

term 

other legal 

liabilities and 

obligations 

employee 
benefits 

contingencies 

commitments 

Other 

provisions  

(****)  

Total 

414,385   
(4,140)  

22,986   

16,534   
—   
6,435   
17   
433,231   
34,383   

31,488   
(93)  

7,237   

1,011   
—   
1,117   
5,109   
38,632   
—   

(16,372)   

(8,313)   

(1,983)  

—   
3,846   

—   

—   
(37)  

10,089   
1,041   

13,010   

—   
—   
—   
13,010   
24,140   
—   

—    

—   

(3,124)  
16,050   

28,010   
—   

(6,350)  

—   
—   
—   
(6,350)

21,660   
—   

—    

—   

—   
(602)  

126,903   
1,048   

43,322   

—   
—   
—   
43,322   
171,273   
—   

610,875  
(2,144) 

80,205  

17,545  
—  
7,552  
55,108  
688,936  
34,383  

—    

(24,685) 

—   

(54,184)  
8,858   

(1,983) 

(57,308) 
28,115  

Balances at beginning of period 
Net inclusion (exclusion) of 
Entities in (from) the Group 
Additions/(Reversals) charged (credited) to 
income: 
Interest expense (Note 31) 
Other Interest 
Staff costs (Note 39) 
Net additions to provisions (amounts used) 

(*) (***) 

Changes in value recognised in equity 

Payments to retired employees and pre-

retirees with a charge to internal provisions 

(**) 
Insurance premiums paid, return premiums 
received and payments to external funds 
Amounts used 
Transfers, exchange differences and other 
changes 

(8,350)  
Balances at end of year 
30,282   
(*) The balance of net allowances (applications) for pension provisions and other post-employment defined benefit obligations, as well 
as long-term employee allowances related to the years 2023 and 2022 is broken down as follows. 
(**) The balance of payments to pensioners and pre-retired staff from internal funds is broken down as follows: 
(***) This amount is recorded under the heading “Provisions or reversal of provisions” of the consolidated profit and loss account. 
(****) Includes provisions provided in the various companies of the Group, derived from their usual operations. 

19,874   
453,105   

(45,326)  
125,947   

(21,478) 
667,458  

12,926   
37,066   

(602)  
21,058   

96 

 
 
  
 
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
2022 

Pensions and 

Other long 

Taxes and 

Contingent 

similar 

term 

other legal 

liabilities and 

obligations 

employee 
benefits 

contingencies 

commitments 

Other 

provisions  

(****)  

Total 

598,456   
—   

17,850   
8,105   
—   
11,999   
(2,254)

616,306   
(177,950)  

44,442   
—   

(2,447)

575   
—   
1,313   
(4,335)

41,995   
—   

9,576   
—   

12,939   
—   
—   
—   
12,939   
22,515   
—   

39,403   
—   

134,033   
—   

825,910  
—  

(11,332)

—   
—   
—   
(11,332)

28,071   
—   

25,449   
—   
—   
—   
25,449   
159,482   
—   

42,459  
8,680  
—  
13,312  
20,467  
868,369  
(177,950)

(25,425)

(15,232)  

(10,193)  

—   

—   

—  

Balances at beginning of period 
Net inclusion (exclusion) of 
Entities in (from) the Group 
Additions/(Reversals) charged (credited) to 

income: 
Interest expense (Note 31) 
Other Interest 
Staff costs (Note 39) 
Net additions to provisions (amounts used) 

(*) (***) 

Changes in value recognised in equity 
Payments to retired employees and pre-

retirees with a charge to internal 
provisions (**) 
Insurance premiums paid, return premiums 
received and payments to external funds 

—   

changes 

Amounts used 
Transfers, exchange differences and other 

—   
—   
(314)  
(10,507)  
Balances at end of year 
31,488   
(*) The balance of net allowances (applications) for pension provisions and other post-employment defined benefit obligations, as well 
as long-term employee allowances related to the years 2023 and 2022 is broken down as follows. 
(**) The balance of payments to pensioners and pre-retired staff from internal funds is broken down as follows: 
(***) This amount is recorded under the heading “Provisions or reversal of provisions” of the consolidated profit and loss account. 
(****) Includes provisions provided in the various companies of the Group, derived from their usual operations. 

(2,935)  
—   
(5,804)  
(201,921)  
414,385   

(61,070)
9,886  
(257,494) 
610,875  

(47,964)
15,385   
(32,579)  
126,903   

(13,106)
680   
(12,426)  
10,089   

—   
—   
(61)

(61)  
28,010   

—   

(2,935)

Post-employment remuneration – Spanish entities: 
Past service cost 
Pre-retirements 
Curtailments/settlements 
Return premiums received on defined contribution pension plans 

Other long-term remuneration – Spanish entities: 

Recognised actuarial losses/(gains) (obligations and assets) 

Pre-retirements 
Past service cost 
Curtailments/settlements 

Foreign entities: 

Recognised actuarial losses/(gains) (obligations and assets) 

Past service cost 
Pre-retirements 
Curtailments/settlements 

(EUR Thousands)        
2023 
2022 
Expenses / (income) 

—   
—   
—   
—   
—   

(181)  

5,298   
490   
—   
5,607   

(43)  

97   
—   
(536)  
(482)  
5,125   

—  
—  
—  
—  
—  
—  
(1,370) 

—  
45  
—  
(1,325) 

(4,804) 

—  
—  
(459) 
(5,263) 
(6,588) 

97 

 
  
 
  
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
  
 
  
 
 
 
 
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
  
 
  
 
The balance of payments to pensioners and pre-retired staff from internal funds is broken down as follows: 

Post-employment remuneration – Spanish entities 
Other long-term remuneration – Spanish entities 
Foreign entities 

(EUR Thousands)        
2022 

2023 

1,998   
7,626   
15,061   
24,686   

2,024  
9,712  
13,689  
25,425  

a)  Provisions for pensions and similar obligations 

i. Post-employment remuneration: Defined contribution plans – Spanish entities 

The Group guarantees the following post-employment commitments of defined contribution: 

Santander Consumer Finance, S.A. 

Commitments  guaranteed  from  effective  retirement  after  May  1996,  which  are  insured  in  an  externalization 
policy signed with an unrelated entity (Generali Spain, Sociedad de Seguros y Reaseguros). At present, the entire 
insured group is already receiving the retirement benefit. 

No premiums have been paid to the insurance company in 2023 and 2022 (see Note 2-r). 

Spanish entities 

The Collective Agreement of the Spanish entities of the Group, signed on February 2, 2012, has established a 
supplementary social security system for active staff who meet certain conditions, which has been implemented 
through a defined contribution pension plan. This Pension Plan covers the following contingencies: Retirement, 
death,  and  permanent  disability  (total,  absolute  or  great  disability).  The  Spanish  entities  of  the  Group  have 
assumed  the  commitment  to  make  an  annual  contribution  of  900  euros  for  each  of  the  participants.  In  the 
financial year 2023, contributions were made for this concept in the amount of 707 thousand euros (716 thousand 
euros  in  the  financial  year  2022),  recorded  under  the  heading  “Administrative  expenses  –  staff  costs”  in  the 
attached consolidated profit and loss account (see Note 39).  

In addition, some of the branches abroad have defined contribution plans (mainly Santander Consumer Holanda, 
Santander Consumer Benelux). The contributions made to these plans, in the years 2023 and 2022 amounted to 
3,099  and 3,034 thousand euros, respectively, which are recorded under the heading “Administration expenses 
- personnel expenses” of the consolidated profit and loss account for both years (see Note 39).  

ii. Post-employment remuneration: Defined benefit plans – Spanish entities 

The Group guarantees as defined provision the following commitments of the Spanish entities: 

Santander Consumer Finance, S.A. 

–  Pension  commitments  arising  from  the  Collective  Banking  Agreement  with  active  staff,  pre-retired  staff 
(including future life risk insurance premiums) and passive staff, in addition to other commitments made to 
pre-retired staff and liabilities prior to May 1996, fully covered by internal fund. 

–  Life insurance guaranteed to passive personnel from Banco de Fomento, S.A., insured in a policy that does not 
meet the requirements of externalization, subscribed with an unrelated entity (Axa España, S.A.). The present 
value of future premiums is covered by internal fund. 

–  Commissary and coal gas guaranteed to pensioners under the Internal Regime Regulations of the Banking 

Labour Commissary, covered in domestic fund. 

98 

 
 
 
  
 
  
 
  
 
 
 
  
 
 
In  addition,  post-employment  commitments  of  defined  benefit  have  branches  abroad:  Belgium,  France  and 
Greece. 

Autodescuento, S.L. 

–  Commitment consisting of a retirement benefit included in the Collective Agreement of Offices and Offices.  

The present value of the commitments made by the Spanish consolidated entities in the field of post-employment 
remuneration, as of December 31, 2023 and 2022, is shown below: 

Present value of the obligations: To current employees 
Active employees 
Vested obligations to retired employees and pre-retirees 
Other obligations to retired employees 
Provisions - Pensions and similar obligations for defined 
contribution plans (Note 2-r) 

(EUR Thousands)        
2022 

2023 

—   
16,411   
—   

16,411   

—  
21,006  
—  

21,006  

The present value of liabilities has been determined by independent actuaries, who have applied the following 

criteria to quantify them: 

Method of calculation: “Of the projected unit of credit”, which contemplates each year of service as generator of 
an additional unit of entitlement to benefits and values each unit separately. 

Actuarial assumptions used: Not biased and compatible with each other. Specifically, the most significant actuarial 
assumptions they considered in their calculations were: 

Annual discount rate 
Mortality tables 
Cumulative annual CPI growth 
Annual salary increase rate 
Annual social security pension increase rate 

2023 

2022 

3.35 % 

3.70 % 

PERM/F-2020  PERM/F-2020 

2 % 
N/A. 
2 % 

2 % 
N/A. 
2 % 

(*) Maximum quotation base growth 2024: 5% / 3% according to exit agreement; rest of years CPI + 1.2% / 3% 

The interest rate used to update flows has been determined by reference to high-quality corporate bonds. 

The estimated retirement age of each employee is the first to which they are entitled to retire or the agreed, if 
any. 

99 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amounts recognized in the consolidated profit and loss accounts in respect of these pension commitments 
for the financial years 2023 and 2022 are shown below: 

Current service cost (Notes 2-r and 39) 
Net interest cost (Note 31) 
Expected return on assets 
Extraordinary charges 
Cost of past services/early retirements 
Other interests 
Amount recognised in the financial year 

(EUR Thousands)        
2022 
2023 
Expenses / (income) 

242 
752 
(188) 
— 
— 
(174) 
632 

374 
369 
— 
— 
— 
— 
743 

In addition, during the 2023 financial year the heading “Another cumulative comprehensive income – actuarial 
gains or losses on defined benefit pension plans” recorded a net payment of 875 thousand euros in respect of 
defined benefit commitments (net charge of 1,945 thousand euros in 2022). 

The movement that has occurred, during the years 2023 and 2022, in the present value of the obligation accrued 
by commitments of defined provision of the Spanish entities of the Group, has been as follows: 

(EUR Thousands)        

2023 

2022 

Present value of the obligations at beginning of year 
Increase or decrease by acquisition 
Current service cost (Notes 39 and 2-r) 
Interest cost (Note 31) 
Pre-retirements 
Effect of curtailments/settlements 
Benefits paid 
Past service cost 
Actuarial (gains)/losses (Note 2-r) (*) 
Other 
Present value of the obligations at end of year 

27,513  
418  
374  
429  
—  
—  
(2,429) 
—  
(5,097) 
115  
21,323  
(*) In 2023 it includes actuarial losses of 377 thousand euros and actuarial losses by financial assumptions of 354 
thousand euros (actuarial losses of 185 thousand euros and actuarial financial gains of 5,283 thousand euros in 
post-employment plans in 2022). 

21,323   
—   
242   
752   
—   
—   
(2,261)  
—   
731   
(252)  
20,535   

100 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The movement in the fair value of assets affected by defined provision commitments of the Spanish entities of 
the Group during the financial years 2023 and 2022 was as follows: 

Present value of the obligations at beginning of year 
Increase or decrease by acquisition 

Expected return on plan assets 
Actuarial (gains)/losses 

Contributions 
Benefits paid 
Other 
Fair value of plan assets at the end of year 

iii.  Other long-term remuneration – Spanish entities 

(EUR Thousands)        

2023 

2022 

5,424   
—   
188   
(185)  
272   
(263)  
—   

5,436   

6,341  
—  
59  
(874) 
408  
(405) 
(105) 

5,424  

The  long-term  commitments,  other  than  post-employment remuneration,  guaranteed  by the  Group’s  Spanish 
subsidiaries and classified as defined benefit are as follows: 

Santander Consumer Finance, S.A. 

–  Commitments to pre-retired staff up to the effective date of retirement, covered by an internal fund. 

–  Life  insurance  guaranteed  to  pre-retired  staff,  under  the  Group’s  Collective  Agreement,  signed  with  an 
unrelated entity (Generali Spain, Sociedad de Seguros y Reaseguros). The present value of future premiums 
is covered by an internal fund.  

–  Health insurance guaranteed to pre-retired staff under the Group's Collective Agreement. The present value 

of future premiums is covered by an internal fund. 

–  Seniority award guaranteed to active staff under the Group's Collective Agreement, covered by an internal 

fund. 

Santander Consumer Renting, S.L.  

–  Commitments to pre-retired staff up to the effective date of their retirement, covered by internal funds. 

–  Life  insurance  guaranteed  to  pre-retired  staff,  under  the  Group’s  Collective  Agreement,  signed  with  an 
unrelated entity (Generali Spain, Sociedad de Seguros y Reaseguros). The present value of future premiums 
is covered by internal fund.  

–  Health insurance guaranteed to pre-retired staff under the Group's Collective Agreement. The present value 

of future premiums is covered by internal fund. 

Transolver Finance, E.F.C. 

–  Commitments to pre-retired staff up to the effective date of their retirement, covered by internal funds. 

–  Life  insurance  guaranteed  to  pre-retired  staff,  under  the  Group’s  Collective  Agreement,  signed  with  an 
unrelated entity (Generali Spain, Sociedad de Seguros y Reaseguros). The present value of future premiums 
is covered by internal fund. 

–  Health insurance guaranteed to pre-retired staff under the Group's Collective Agreement. The present value 

of future premiums is covered by internal fund. 

101 

 
 
 
 
 
 
 
 
 
 
 
 
Santander Consumer Finance Global Services, S.L. 

–  Commitments to pre-retired staff up to the effective date of retirement, covered by an internal fund. 

The present value of the above-mentioned obligations as at 31 December 2023 and 2022 is shown below: 

Present value of the obligations: 
To pre-retirees 
Long-service 

Provisions - Pensions and similar obligations for 
defined contribution plans (Note 2-r) 

(EUR Thousands)        

2023 

2022 

19,574   
144   

19,718   

20,921  
145  

21,066  

The present value of liabilities has been determined by independent qualified actuaries, who have applied the 

following criteria to quantify them: 

Method of calculation: “Of the projected unit of credit”. 

Actuarial  assumptions  used:  Unbalanced  and  mutually  compatible.  Specifically,  the  most  significant  actuarial 
assumptions they considered in their calculations were: 

Annual discount rate 
Mortality tables 
Cumulative annual CPI growth 
Annual salary increase rate 

2023 

2022 

3.35 % 
PERM/F-2020 
2 % 
N/A. 

3.70 % 
PERM/F-2020 
2 % 
N/A. 

Annual social security pension increase rate 

2 % 

2 % 

                           (*) Maximum quotation base growth 2024: 5% / 3% according to exit agreement; rest of years CPI + 1.2% / 3% 

The interest rate used to update flows has been determined by reference to high-quality corporate bonds. 

The estimated retirement age of each employee is the first to which he or she is entitled to retire or the agreed 
age, if any. 

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amounts recognized in the consolidated profit and loss account for the years  2023 and 2022 in respect of 
these long-term commitments are shown below: 

Current service cost (Note 39) 
Net interest cost (Note 31) 

Expected return on insurance contracts linked to pensions 

Extraordinary charges 
Actuarial (gains)/losses recognised in the year 
Past service cost 
Pre-retirement cost 
Curtailments/settlements 
Amount recognised in the year 

(EUR Thousands)        
2022 
2023 
Expenses /(income) 

8   
663   

—   

—   
(181)  
490   
5,298   
—   
6,278   

26  
472  

—  

—  
(1,370) 
45  
—  
—  
(827) 

The movement that has occurred, during the years 2023 and 2022, in the present value of the obligation accrued 
for other long-term remuneration in the Spanish entities of the Group has been as follows: 

Present value of the obligations at beginning of year 
Current service cost (Note 39) 
Interest cost (Note 31) 
Pre-retirement cost 
Effect of curtailments/settlements 
Benefits paid 
Past service cost 
Actuarial (gains)/losses recognised in the year 

Other 
Present value of the obligations at end of year 

(EUR Thousands)        

2023 

2022 

21,066   
8   
663   
5,298   
(79)  
(7,626)  
239   
151   

(2)  
19,718   

31,657  
26  
472  
—  
—  
(9,712) 
45  
(1,370) 

(52) 
21,066  

The following table shows the estimated benefits payable as of December 31, 2023 for the next ten years: 

2024   
2025   
2026   
2027   
2028   
2029-2033   

(EUR Thousands)        

9,194  
8,313  
6,146  
4,402  
4,212  
8,194  

iv.  Post-employment remuneration - Other foreign dependent entities 

Some of the consolidated foreign entities have commitments with their staff similar to post-employment pay and 
other long-term defined benefit pay. The technical bases applied by these entities (interest rates, mortality tables, 
and cumulative annual CPI) in their actuarial estimates of these commitments are consistent with the economic 
and social conditions in the countries in which they are based. 

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The present value of these commitments as of December 31, 2023 and 2022, net of the assets that meet the 
requirements established in the applicable regulations to be considered as assets of the plan, is presented below: 

Present value of obligations: 
Of which: 
Germany 
Nordics (Scandinavia) 

Less- 
Plan assets 
Provisions - Pensions and Other Defined Post-Employment 
Benefit Obligations (Note 2-r) 
Of which: 
Internal Pension Funds 
Net assets of the Plan 

(EUR Thousands)        
2022 

2023 

494,122   

502,741  

420,481   
24,601   

404,410  
27,576  

(53,614)  
440,508   

(111,764) 
390,977  

446,198   
(5,690)  

406,972  
(15,995) 

The main categories of plan assets as a total percentage of plan assets of foreign entities are as follows: 

Equity instruments 
Debt instruments 
Investment property 
Other 

2023 

2022 

16   % 
27   % 
13   % 
43   % 

9   % 
47   % 
18   % 
26   % 

The most significant actuarial assumptions, used by Group companies based in Germany in estimating the value 
of their commitments, are detailed below: 

Annual technical interest rate 
Mortality tables 

Annual cumulative I.P.C. 
Annual growth rate of LOS  
Annual rate of revision of Social 
Security pensions 
Estimated retirement age 

2023 

2022 

3.57 % 
Heubeck RT 
2018 
1.90 % 
2.75 % 

4.21 % 
Heubeck RT 
2018 
1.90 % 
2.75 % 

2.00 % 

2.00 % 

60/63(M/F)  60/63(M/F) 

The interest rate used to update flows has been determined by reference to high-quality corporate bonds. 

104 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
The amounts recognized in the consolidated profit and loss account in respect of these defined benefit pension 
commitments held by foreign entities in Germany during the financial years 2023 and 2022 are as follows: 

Current service cost (Note 39) 
Net interest cost (Note 31) 
Extraordinary charges 
Actuarial gains or losses recognised 
Past service cost 
Early retirements 
Effect of curtailments/settlements 
Expected return on plan assets (Note 31) 
Other interests 
Amount recognised in the year 

(EUR Thousands)        
2022 
2023 
Expenses / (income) 

5,356   
15,608   
—   
—   
—   
—   
(450)  
—   
—   
20,514   

9,486  
8,271  
—  
(2,530) 
—  
—  
(134) 
(417) 
—  
14,676  

The movement in the present value of the obligation accrued for defined performance commitments of foreign 
entities in Germany during the years 2023 and 2022: 

(EUR Thousands)        

2023 

2022 

Present value of the obligations at beginning of year 
Net inclusion/(exclusion) of entities in/(from) the Group 
Current service cost (Note 39) 
Interest cost 
Effect of curtailments/settlements 
Benefits paid 
Actuarial (gains)/losses (*) 
Exchange differences, transfers and other items 
Present value of the obligations at end of year 

583,341  
—  
9,486  
7,854  
(134) 
(13,720) 
(182,821) 
404  
404,410  
(*) In 2023 it includes demographic losses amounting to 2,209 thousand euros (demographic losses amounting 
to 15,024 thousand euros in 2022) and actuarial financial losses of 31,895 thousand euros (actuarial financial 
gains of 197,845 thousand euros in 2022). 

404,410   
(25,198)  
5,356   
15,608   
(450)  
(13,268)  
34,104   
(81)  
420,481   

The movement in the fair value of the plan assets associated with these defined benefit commitments of foreign 
entities dependent on Germany during the financial years 2023 and 2022 was as follows: 

Fair value of plan assets at beginning of year 
Expected return on plan assets 
Actuarial gains/(losses) arising in the year 
Contributions 
Benefits paid 
Fair value of plan assets at end of year 

(EUR Thousands)        

2023 

2022 

20,965   
(20,965)  
—   
—   
—   
—   

30,057  
417  
(9,199) 
786  
(1,096) 
20,965  

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table shows the estimated benefits payable as of December 31, 2023 for the next ten years: 

2024 
2025 
2026 
2027 
2028 
2029-2033 

(EUR Thousands)        
14,751  
euros 
15,975  
17,291  
18,853  
19,810  
113,195  

The amounts recognized in the consolidated profit and loss account in respect of these defined benefit pension 
commitments held by the Group’s foreign entities, excluding Germany, during the years 2023 and 2022 are shown 
below: 

(EUR Thousands)        
2022 
2023 
Expenses / (income) 

3,426  
2,357  

1,945   
1,562   

Current service cost (Note 39) 
Net interest cost (*) 
Extraordinary endowments 
Actuarial Gains/losses during period 
(2,274) 
—  
Past service cost 
(325) 
Effect of curtailments/settlements 
(2,371) 
Expected return on plan assets (*) 
—  
Other interests 
813  
Amount 106ecognized in the year 
(*) These items are recorded for their net amount (883 thousand euros in 2023 and 15 thousand euros in 2022) under 
the heading “Interest expenses” of the consolidated profit and loss accounts for those years (see Note 31). 

(43)  
97   
(86)  
(679)  
—   
2,796   

106 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  movement  during  the  years  2023  and  2022  in  the  present  value  of  the  obligation  accrued  for  defined 
performance commitments of foreign companies excluding Germany, as well as in the assets of the plan, has 
been as follows: 

(EUR Thousands)        
2022 

2023 

Present value of the obligations at beginning of year 
Net inclusion/(exclusion) of entities in/(from) the Group 
Current service cost (Note 39) 
Interest cost 
Pre-retirements 
Effect of curtailments/settlements 
Benefits paid 
Benefits paid in case of liquidation 
Past service cost 
Actuarial (gains)/losses (*) 
Exchange differences, transfers and other items 
Present value of the obligations at end of year 

151,034  
—  
3,426  
2,357  
—  
(325) 
(5,111) 
(2,040) 
—  
(48,281) 
(2,730) 
98,330  
(*) In 2023 it includes demographic actuarial earnings of 1,477 thousand euros (demographic actuarial 
earnings  of  5,665  thousand  euros  in  2022)  and  financial  actuarial  earnings  of  5,665  thousand  euros 
(financial actuarial earnings of 42,616 thousand euros in 2022). 

98,330   
(23,810)  
1,945   
1,562   
(86)  
—   
(2,911)  
(471)  
—   
(4,162)  
3,245   
73,642   

The movement in the fair value of the plan assets associated with these defined performance commitments of 
foreign entities not including Germany during the financial years 2023 and 2022 was as follows: 

Fair value of plan assets at beginning of year 
Net additions / (disposals) of Group's companies 
Expected return on plan assets 
Actuarial gains/(losses) arising in the year 
Contributions 
Benefits paid 
Exchange differences and other items 
Fair value of plan assets at end of year 

(EUR Thousands)        

2023 

2022 

90,799    138,679  
—  
(36,572)  
2,371  
679   
(43.372) 
(3,526)  
2,383  
1,687   
(4,045) 
(1,590)  
(5,217) 
2,137   
90,799  
53,614   

The following table shows the estimated benefits payable as of December 31, 2023 for the next ten years: 

2024 
2025 
2026 
2027 
2028 
2029-2033 

(EUR Thousands)        
2,710  
2,282  
2,385  
3,546  
9,856  
20,615  

107 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In  addition,  some  foreign  entities  have  defined  contribution  plans  (mainly  Santander  Consumer  Bank,  S.p.A., 
Santander  Consumer  Bank  AS,  Santander  Consumer  Bank,  AG,  Compagnie  Generale  de  Credit  Aux  Par).  The 
contributions made to these plans in the years 2023 and 2022 amounted to 38,553 and 37,868 thousand euros 
respectively,  which  are  recorded  under  the  heading  “Administration  expenses  -  personnel  costs”  of  the 
consolidated profit and loss account for both years (see Note 38). 

In  addition,  during  the  financial  year  2023,  the  heading  “Other  cumulative  overall  income  –  items  not  to  be 
reclassified  into  profit  or  loss  –  actuarial  gains  or  losses  in  defined  benefit  pension  plans”  has  recorded  a  net 
charge  change  of  22,316  thousand  euros  in  respect  of  benefit  commitments  defined  for  the  Group’s  foreign 
companies (net payment of 119,532 thousand euros in 2022). 

v. 

 Sensitivity analysis 

Changes  in  the  main  assumptions  used  in  the  valuation  may  affect  the  calculation  of  commitments.  As  of 
December 31, 2023, if the discount interest rate had been decreased or increased by 50 p.b., there would have 
been  an  increase  or  decrease  in  the  present  value  of  post-employment  obligations  of  +6.81%  and  -7.64%, 
respectively. 

vi.  Status of the pension fund for the current and four preceding years 

The  position  of the  defined  benefit  commitments for  the  financial  year  2023  and  the  four  preceding  financial 
years, at the end of each financial year, is shown below: 

1.  Spanish entities 

2023 

Post-employment remuneration 
2021 

2022 

2020 

(EUR Thousands)        

2019 

2023 

Other long-term remuneration 
2020 
2021 
2022 

2019 

Present value of the obligation: 
To current employees 
Vested obligations to retired 

employees 
To pre-retirees 
Long-service bonuses and other 

obligations 

Other 

Fair value of plan assets 

Provisions for pensions 
Of which: 

Internal pension funds 

Net pension assets 

2.  Foreign entities 

—   

—   

—   

—   

—   

—   

—   
—   
  20,535    21,006    27,512    25,023    25,601    19,574    20,921    31,527   
—   
—   
—   
—   

—  
—   
—  
—   
—    31,527    33,766  
141  
130   
130   
—  
—   
—   
—  
—   
—   

—   
—   
—   
6,341   

—   
—   
—   
5,424   

—   
—   
—   
5,436   

—   
144   
—   
—   

—   
—   
113   
—   

—   
145   
—   
—   

  15,099    15,582    21,171    25,023    25,714    19,718    21,066    31,657    31,657    33,907  

  16,411    16,997    22,360   

(1,312)  

(1,415)  

(1,188)  

—   

—   

—    19,718    21,066   

—   

—   

—   

—   

—   

—   

—   

—  

—  

Present value of obligations less- 
Fair value of plan assets 
Provisions – Pension funds 
Of which: 
Internal pension funds 
Net pension assets 

2023 

2022 

(EUR Thousands)        
2021 

2020 

2019 

494,122   
(53,614)  
440,508   

502,741   
(111,764)  
390,977   

734,375   
(168,735)  
565,640   

725,050   
(98,721)  
626,329   

687,925  
(95,192) 
592,733  

446,198   
(5,690)  

406,972   
(15,995)  

588,520   
(22,880)  

—   
—   

—  
—  

108 

 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b)  Other provisions 

The balance under the headings “Procedural issues and pending tax disputes” and “Remaining provisions” in the 
chapter “Provisions”, which, inter alia, include those relating to restructuring provisions and tax and legal disputes, 
have been estimated using prudent calculation procedures consistent with the uncertainty conditions inherent in 
the  obligations  they  cover,  determining  the  final  time  of  the  departure  of  resources  that  incorporate  economic 
benefits for the Group for each of the obligations in some cases without a fixed cancelation period, and in other 
cases, depending on the ongoing disputes. 

The balance of these headings by geographical area is broken down as follows: 

Recognised in Spanish companies 
Recognised in other foreign companies 

(EUR Thousands)        

2023 

2022 

66,015   
96,998   

55,779  
81,212  
  163,013    136,991  

The following is the breakdown of the balance as at 31 December 2023 and 2022 under the headings “Provisions 
for  taxes  and  other  legal  contingencies”  and  “Remaining  provisions”  for  each  type  of  provision.  The  types  of 
provisions have been determined by grouping those items of a similar nature: 

Tax provisions 
Provision for other legal processes 
Provision for operational risks 
Provision for restructuring 
Other  

(EUR Thousands)        
2022 

2023 

20,505   
16,560   
49,559   
32,038   
44,351   
163,013   

7,862  
2,227  
65,107  
18,097  
43,698  
136,991  

Likewise, below, relevant information is broken down for each of the types of provision shown in the previous table: 

– 

– 

Tax provisions include provisions for processes of a tax nature.  

The  provisions  for  other  legal  proceedings  include  provisions  for  judicial,  arbitral  or  administrative 
proceedings (other than those included in other categories or types of provision separately broken down) 
initiated against the companies of the Santander Consumer Finance Group. 

As of December 31, 2023, the main legal processes affecting the Group are as follows: 

Mortgage Portfolio in Swiss Francs (CHF) in Poland: on 3 October 2019, the Court of Justice of the European Union 
(CJEU) decided a preliminary ruling in connection with a legal proceeding brought against a bank not affiliated with 
the Santander Group, declaring certain clauses in the loan contracts indexed to CHF to be unfair. The CJEU has left 
to the Polish courts the decision on whether the contract can survive without the unfair clause, for which they must 
in turn decide whether the effects of the cancelation of the contract are harmful to the consumer. In the event of the 
continuation  of  the  contract, the  court  may  only  integrate  it  with  supplementary  provisions  of  national  law  and 
decide, in accordance with them, the applicable rate. 

109 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
  
 
 
 
 
In 2021, the Supreme Court was expected to take a position on key issues in foreign-currency-based loan disputes, 
clarifying  discrepancies  and  unifying  jurisprudence.    The  Supreme  Court  met  several  times,  with  the  last  sitting 
taking place on 2 September 2021. However, the Supreme Court did not resolve the issue and instead submitted to 
the CJEU preliminary questions on certain constitutional aspects of the Polish judicial system. No new hearing has 
been scheduled and a full Supreme Court ruling on this matter is not expected in the short term. In the absence of a 
ruling by the Supreme Court, it is difficult to expect a full unification of the decisions issued by the courts, so it will 
be the decisions of the Supreme Court and the CJEU on individual issues, which will shape the jurisprudence on this 
matter, although the case law of the Polish courts has not yet been consolidated, the majority trend is toward the 
declaration of nullity of loan contracts. 

On 15 June 2023, the CJEU delivered its judgment in Case C-520/21 in which it confirmed that, in order to determine 
the effects of the declaration of invalidity of a contract, national law must be applied in the light of the principles 
derived from Directive 93/13/EEC. Likewise, the CJEU ruled that, in the event of termination of a loan contract for 
the cancelation of an unfair clause, claims by the bank that exceed the repayment of the nominal amount of the 
principal  of  the  loan  and,  where  appropriate,  the  payment  of  interest  on  late  payment,  they  are  contrary  to  the 
objectives of Directive 93/13/EEC as they would make it possible to obtain a benefit similar to that intended to be 
obtained from the normal performance of the contract and thus eliminate the deterrent effect. 

At the same time, the CJEU ruled that, in accordance with European law, there is no objection to the consumer being 
able to claim compensation from the bank in excess of the refund of the fees paid, although, stipulated that such a 
claim must be assessed in the light of all the circumstances of the case, so that the possible benefits of the consumer 
arising from the nullity of the contract do not exceed what is necessary to restore the factual and legal situation in 
which  he  would  have  found  himself  if  the  defective  contract  had  not  been  concluded,  and  do  not  constitute  an 
excessive sanction for the professional (principle of proportionality). 

On 17 February and 15 June 2023, the Polish Financial Supervision Authority (KNF) disagreed with the Advocate 
General’s  findings  prior  to  the  judgment  of  the  CJEU  of  15  June  2023  and  subsequently  also  in  relation  to  the 
judgment  in  question,  stating  that  it  is  contrary  to  the  principles  of  proportionality  and  balance  between  the 
protection  of  securities  protected  by  Directive  93/13  and  higher  values  such  as  the  stability  and  security  of  the 
financial system. 

The case law of national courts in application of the CJEU rulings (including the judgment of 15 June 2023) and the 
potential position of the Supreme Court will be crucial for the final assessment of the legal risk associated with this 
case. 

As of the date of these consolidated annual accounts, it is not possible to predict the decisions to be taken by the 
Supreme Court and the CJEU in the individual cases raised. Santander Consumer Bank S.A. (Poland) estimates the 
legal risk using a model that considers different possible outcomes and regularly reviews judgments on this matter 
in order to verify changes in jurisprudence. 

As of December 31, 2023, Santander Consumer Bank S.A. (Poland) presents a portfolio of mortgages denominated 
in or indexed to CHF for an amount of approximately PLN 1,521 million (EUR 350 million). On the same date, there 
is a provision of PLN 991 million (EUR 228 million) to cover the mortgage portfolio in CHF. 

As of December 31, 2022, Santander Consumer Bank S.A. presented a portfolio of mortgages denominated in or 
indexed to CHF for an amount of approximately PLN 1,891 million (EUR 404 million). On the same date, there is a 
provision of PLN 745 million (EUR 159 million) to cover the mortgage portfolio in CHF. 

The  Group  integrates  its  participation  in  Santander  Consumer  Bank,  S.A  (Poland)  by  the  method  of  putting  in 
equivalence, with its percentage of participation in it as of December 31, 2023 and 2022 being 40%. 

In addition, provisions for other operational risks mainly include provisions for the risks arising from the business 
operations of the Group companies, corresponding to the most significant amounts as of December 31, 2023 to 
those registered with Santander Consumer S.A. for an amount of 30,604 thousand euros (27,107 thousand euros 
as of December 31, 2022), Santander Consumer Bank GmbH (Austria) for an amount of 5,958 thousand euros (1,023 
thousand  euros  as  of  December  31,  2022),  Santander  Consumer  Bank,  A.G.  (Germany)  for  an  amount  of  8,080 
thousand  euros  (12,367  thousand  euros  as  of  December  31,  2022).  Santander  Consumer  Bank  A.S.  (Norway) 
presented an amount of 14,400 thousand euros as of December 31, 2022. 

110 

 
 
 
 
 
 
 
 
 
 
 
The  provisions  for  restructuring  include  only  expenses  arising  from  restructuring  processes  carried  out  by  the 
various  entities  of  the  Group.  During  2020,  2021  and  2023  the  Group  has  carried  out  different  restructuring 
processes in some companies to adapt the business to current market conditions in these geographies. In these 
cases, the Group companies offer their employees the possibility of ceasing through offers of early retirement and 
incentive discounts. As at 31 December 2023, the outstanding balance for this item is mainly held by Santander 
Consumer Bank S.P.A. (Italy), amounting to 9,371 thousand euros; Stellantis Italia, amounting to 6,075 thousand 
euros, Santander Consumer Bank, A.G (Germany), amounting to 9,600 thousand euros (15,678 thousand euros as 
of 31 December 2022), and Compagnie Generale de Credit Aux particuliers - Credipar S.A. (France), amounting to 
1,745 thousand euros (1,898 thousand euros as of 31 December 2022). 

The Group’s general policy is to record provisions for tax and legal processes in which the risk of loss is assessed as 
likely and no provisions are recorded when the risk of loss is possible or remote. The amounts to be provisioned are 
calculated on the basis of the best estimate of the amount required to settle the relevant claim, based, inter alia, on 
in an individualized analysis of the facts and legal opinions of internal and external advisers or taking into account 
the historical average figure of losses arising from claims of this nature. The final date of the departure of resources 
incorporating economic benefits for the Group depends on each of the obligations. In some cases, obligations do 
not have a fixed settlement period and in other cases depend on ongoing legal processes. 

111 

 
 
22. Tax matters 

a)  Current tax receivables and payables 

The  balance  under  the  heading  “Tax  assets  –  Current  tax  assets”  of  the  consolidated  balance  sheets  as  of 
December  31,  2023  and  2022  includes,  basically,  payments  on  account  of  the  income  tax  made  by  the 
consolidated  entities  to  the  Public  Administrations  of  the  countries  where  they  reside.  The  balance  under  the 
heading “Tax liabilities – current tax liabilities” in that consolidated balance includes the liability for the different 
taxes that are applicable to the Group. 

b)  Reconciliation of the accounting profit to the income tax expense recognised in the consolidated income statement  

The reconciliation between the consolidated accounting income and the profit tax expense in the corresponding 
consolidated profit and loss account for the financial years 2023 and 2022 is as follows: 

Consolidated income before tax 

Accounting result by Corporate Tax Rate (*) 

Differences, permanent adjustments (**) 
Consolidated Corporate Tax Expenditure 
Effective tax rate 
(*) Calculated by applying the nominal rate applicable to the Bank (30%) 

EUR Thousands 

2023 
Continued 

2022 
Continued 

operations 

operations 

  1,800,746 
540,224 

  2,207,893 
662,368 

(60,628) 
479,596 
26.63%  

(56,098) 
606,270 
27.46%  

(**) Includes the net tax effect of permanent differences in consolidated entities as well as differences arising from the 
existence of different tax rates in the countries in which the Group operates, the effects derived from consolidation, tax 
adjustments from previous years, and the effect of considering existing exemptions, deductions, bonuses according to 
the corresponding tax jurisdictions where the Group companies operate.  

c)  Years open for review by the Tax Authorities 

The  Bank  is  part  of  the  Tax  Group  whose  head  is  Banco  Santander,  S.A.According  to  current  legislation,  taxes 
cannot  be  considered  definitively  settled  until  the  tax  returns  submitted  have  been  inspected  by  the  tax 
authorities or the limitation period of four years has elapsed. 

With respect to the party signed in disagreement both for these years and for the previous years (corporate tax 
for  the  years  2003  to  2015),  Banco  Santander,  S.A.,  as  the  dominant  entity  of  the  Consolidated  Tax  Group, 
considers, in accordance with the advice of its external lawyers, that the regularizations carried out should not 
have a significant impact on the consolidated annual accounts, since there are solid arguments of defense in the 
appeals filed against them before the National High Court (financial years 2003 to 2011) and before the Central 
Administrative Economic Court (financial years 2012 to 2015), as well as in relation to the minutes that are still 
pending review by the Tax Administration (financial years 2017-2019). Consequently, no provision has been made 
for this concept. Moreover, it should be noted that, in those cases where it has been considered appropriate, the 
mechanisms empowered to avoid international double taxation have been used. 

At the date of formulation of these consolidated annual accounts, subsequent years up to 2023, including, are 
subject to review. 

The rest of the entities are subject to inspection for the corresponding years in accordance with the tax rules that 
apply to them in each country. 

The individual annual accounts of the companies consolidated in the Group include other relevant information on 
tax aspects affecting these companies. 

112 

 
 
 
 
  
 
 
 
 
 
 
 
 
Due to the possible different interpretations that may be given to tax rules, the results of tax inspections by the 
tax authorities for the remaining years subject to verification may give rise to contingent tax liabilities the amount 
of which cannot be quantified objectively. However, in the opinion of the Group’s tax advisors, the possibility of 
such tax liabilities materializing is remote and, in any event, the tax debt arising therefrom would not significantly 
affect the Group’s consolidated annual accounts. 

113 

 
 
f) Deferred taxes 

The detail of deferred taxes as of December 31, 2023 and 2022 is as follows:  

Tax assets (*) 
Tax losses and tax credits 
Temporary differences 
Of which: 
Non-deductible provisions 
Valuation of financial instruments 
Credit losses 
Pensions 
Valuation of tangible and intangible assets 
Tax liabilities 
Temporary differences 
Of which: 
Valuation of financial instruments 
Valuation of tangible and intangible assets 
Gains on disposal of investments 
Valuation of Group investments 

EUR Thousands 

Monetisable 

241,866   
—   
241,866   

—   
—   
195,194   
34,655   
12,017   
—   
—   

2023 
Other 
433,728   
9,898   
423,830   

45,798   
85,224   
32,312   
99,918   
82,352   
1,626,479   
1,626,479   

Total 
675,594   
9,898   
665,696   

45,798   
85,224   
227,506   
134,573   
94,369   
1,626,479   
1,626,479   

Monetisable 

263,740   
—   
263,740   

—   
—   
217,068   
34,655   
12,017   
—   
—   

2022 
Other 
294,794   
8,569   
286,225   

48,333   
23,419   
20,054   
107,431   
75,435   
1,283,474   
1,283,474   

Total 
558,534  
8,569  
549,965  

48,333  
23,419  
237,122  
142,086  
87,452  
1,283,474  
1,283,474  

—   
—   
—   
—   

224,589   
876,815   
—   
140,752   

224,589   
876,815   
—   
140,752   

—   
—   
—   
—   

181,899   
690,442   
—   
134,495   

181,899  
690,442  
—  
134,495  

(*) as at 31 December 2023 and 2022, 148 million euros in both years are considered monetizable tax assets corresponding to Spanish companies and  93 million euros and 136 million 
euros is considered monetizable tax assets corresponding to an Italian entity as of december 31, 2023 and 2022, respectively. 

114 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The movement in the balance of deferred tax assets and liabilities over the past two years is as follows: 

(debit)/ 

Balance as 

credit  to 
at                                 

31-12-2022 

the income 
statement 

Conversion 

differences on 

foreign currency 

balances and 
other items 

(debit) / credit to 
asset and liability 
valuation reserve 

Acquisitions 
(net) for the year 

Balance as at                                        
31-12-23 

Active deferred taxes 
BIN's and deductions 
Temporary differences 
of which monetizable 

558,534   
8,569   
549,965   
263,740   

185,619   
1,338   
184,281   
(22,481)

Passive deferred taxes 
Temporary differences 

  (1,283,474)  
  (1,283,474)  

(386,562)  
(386,562)  

8,381   
(9)  
8,390   
—   

4,398   
4,398   

11,110   
—   
11,110   
608   

2,318   
2,318   

(88,050)  
—   
(88,050)  
—   

36,841   
36,841   

675,594  
9,898  
665,696  
241,867  

(1,626,479) 
(1,626,479) 

Total 

(724.940)  

(200,943)  

12,779   

13,428   

(51.209)  

(950.885) 

(debit)/ 

Conversion 

Balance as at                                 
31-12-2021 

credit  to 

differences on 

foreign currency 

the income 
statement 
(24,177)  
2,872   
(27,049)  
(20.131)

587,912   
5,546   
582,366   
283,871   

balances and 
other items 

(1,439)  
151   
(1,590)  
—   

Active deferred taxes 
BIN's and deductions 
Temporary differences 
of which monetizable 

Passive deferred taxes 
Temporary differences 

(1,072,514)  
(1,072,514)  

(167,717)  
(167,717)  

Total 

(484,602)  

(191,894)  

18,685   
18,685   

17,246   

(debit) / credit to 
asset and liability 
valuation reserve 

Acquisitions 

(net) for the 
year 

Balance as at                                        
31-12-22 

(3,762)  
—   
(3,762)  
—   

(61,928)  
(61,928)  

(65,690)  

—   
—   
—   
—   

—   
—   

—   

558,534  
8,569  
549,965  
263,740  

(1,283,474) 
(1,283,474) 

(724,940) 

The balance under the heading “Tax assets – deferred tax assets” of the consolidated balance sheets includes the debtor 
balances against the Public Treasury corresponding to taxes on anticipated profits; in turn, the balance under the heading 
“Tax liabilities” in these consolidated balance sheets includes the liability for the different deferred taxes of the Group. 

On June 26, 2013, the Basel III legal framework was incorporated into European law through Directive 2013/36 (CRD IV) 
and Regulation 575/2013 on prudential requirements for credit institutions and investment firms (CRR) which are directly 
applicable in Member states from 1 January 2014, while establishing a gradual timetable for the implementation and 
implementation of the various requirements.  

This  regulation  states  that  deferred  tax  assets  that  depend  on  their  use  for  future  profits  must  be  deducted  from 
regulatory capital.  

In this regard, in recent years various countries under the umbrella of Basel III, they have modified their tax regimes with 
respect to certain deferred tax assets so that they could continue to count as regulatory capital since their use does not 
depend on the future profits of the entities that generate them (hereinafter referred to as monetizable tax assets). Thus, 
Italy has a regime in this regard introduced by Decree Legge No. 225 of 29 December 2010 as amended by Legge No. 10 
of 26 February 2011. 

Likewise, during 2013 in Spain, through Royal Decree-Law 14/2013, of November 29, and confirmed by Law 27/2014 of 
November 27, a tax regime was established by which certain assets for deferred taxes  -derived from endowments of 
insolvencies provisions, endowments of provisions for awarded goods, commitments for pensions and early retirement, 
may be converted, under certain circumstances, into credits against the Public Treasury, not depending on their use of the 
future profits of the entities and being, therefore, exempt from their deduction from regulatory capital.  

During 2015 Spain completed its regulation on monetizable tax assets by introducing a wealth benefit that will involve 
the payment of an annual amount of 1.5% for maintaining the right to monetization and will be applied on part of the 
deferred tax assets that meet the requirements legal requirements to be considered monetizable generated before 2016.  

115 

 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Similarly, Italy, by decree of 3 May 2016, has introduced a 1.5% annual fee to maintain monetization of part of deferred 
tax assets. 

The Group only recognizes deferred tax assets arising from temporary differences or negative tax bases and deductions 
pending compensation when it considers it likely that the consolidated entities that generated them will have sufficient 
tax gains against which they can be paid in the future.  

Deferred taxes, both assets and liabilities, are reviewed at the time of the accounting closure in order to check whether 
modifications are necessary in accordance with the results of the analyzes carried out.  

These analyzes take into account, among others, (i) the results generated by the different entities in previous years, (ii) 
the  projections  of  results  of  each  fiscal  entity  or  group,  (iii)  the  estimation  of  the  reversal  of  the  different  temporary 
differences according to their nature and (iv) the period and limits established in the legislation of each country for the 
recovery of the different deferred tax assets, concluding in this way on the ability of each entity or tax group to recover its 
assets for registered deferred taxes. 

The results projections used in this analysis are based on the financial budgets approved by both the local directorates of 
the respective units and the Group managers. The Group's budget estimation process is common for all units. The Group 
management draws up its financial budgets based on the following key assumptions:  

a)  Microeconomic variables of the entities that make up the tax group in each location: it takes into account the 
existing balance sheet structure, the mix of products offered and the commercial strategy at all times defined by 
the local directorates in this sense based on the competition, regulatory and market environment.  

b)  Macroeconomic  variables:  The  estimated  growth  is  based  on  the  evolution  of  the  economic  environment 
considering the expected evolutions in the gross domestic product of each location and the forecasts of behavior 
of interest rates, inflation and exchange rates. Such data is provided by the Group’s Research Service, which is 
based on external information sources. 

In  addition,  the  Group  performs  retrospective  contrasts  (back  testing)  on  the  variables  projected  in  the  past.  The 
differential behavior of these variables with respect to the actual market data is considered in the estimated projections 
in each year. Thus, in relation to Spain, the deviations identified by the management in recent past years are due to non-
recurrent events and outside the operation of the business, such as the impacts for the first application of new applicable 
regulations, the costs incurred for accelerating restructuring plans and the changing effect of the current macroeconomic 
environment.  

Finally, and given the degree of uncertainty of these assumptions, the Group carries out a sensitivity analysis of the most 
significant ones considered in the analysis of the recoverability of deferred tax assets, considering reasonable changes in 
the key assumptions on which the income projections of each fiscal entity or group and the estimate of the reversal of 
the different temporary differences are based. In relation to Spain, the sensitivity analysis consisted of adjusting growth 
(gross domestic product) by 50 basis points and adjusting inflation by 50 basis points.  

Regardless of the income tax on the consolidated profit and loss accounts, in the years 2023 and 2022, the Group has 
applied the following amounts to its consolidated net worth for the following: 

EUR Thousands 

Credits (Charges) to Consolidated 
Equity 

2023 

2022 

Actuarial gains and losses on pension plans 
Coverage of cash flows 
Debt instruments measured at fair value through other 
comprehensive income 
Others 
Total 

(9,951)  
(15,846)  
(523)  

2,994   
(23,326)  

12,289  
5,036  
677  

(2,910) 
15,092  

116 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
23. Registered share capital and equity instruments other than capital 

a) 

Paid-up capital 

As of December 31, 2023 and 2022, the Bank's capital stock consisted of 1,879,546,172 registered shares, each with a 
par fair value of 3 euros, fully subscribed and paid up, with identical political and economic rights. 

On December 20, 2019, Holneth, B.V. sold the registered shares held over the Bank, of which 469,886,523 registered 
shares were acquired by Banco Santander, S.A. And 20 by Cantabro Catalana de Inversiones, S.A.. Thus, as of December 
31, 2023 and 2022 Banco Santander, S.A owned 1,879,546,152 shares and Cantabrian Catalana de Inversiones, S.A. 20 
shares. 

b) 

Non-capital equity instruments 

At the meeting held on 3 December 2020, the Shareholders agreed to issue preferred participations, contingently 
convertible into newly issued ordinary shares (henceforth “PPCC”), for a nominal amount of EUR 150,000 thousand. The 
payment of PPCC is subject to certain conditions, especially the availability of sufficient funds, and which is also 
discretionary, was set at 5% annual for the first five years, revised thereafter by applying a yearly margin of 5.551% 
over the 5-year Mid-Swap Rate. 

On  14  December  2018,  the  Annual  General  Meeting  of  the  Bank  approved  an  issuance  of  contingently  convertible 
preferred  shares  in  ordinary  shares  of  the  newly  issued  Bank  (the  "PPCC")  for  a  nominal  amount  of  EUR  200,000 
thousand.  The  remuneration  of  the  PPCCs,  whose  payment  is  subject  to  compliance  with  certain  conditions  for  their 
distribution linked mainly to the availability of the necessary funds, as well as the decision by the Bank, was fixed at an 
annual 8.25% for the first five years, being revised thereafter applying a margin of 8.22% per year plus the Mid-Swap 
rate to five years (5 year Mid-Swap Rate).  

On 6 February 2019, the European Central Bank approved the computability of these PPCCs as Tier 1 capital (additional 
tier  1)  under  the  new  European  regulations  on  own  resources  of  the  European  Regulation  575/2013.  The  PPCCs  are 
perpetual, although they can be amortized early if the Bank or its consolidated group presents a ratio of less than 5.125% 
of ordinary capital (common equity Tier 1 ratio) calculated according to the applicable regulations. In this case and subject 
to compliance with certain requirements, the shares would be converted into ordinary shares of new issue of Santander 
Consumer Finance, S.A. in accordance with the value established in the brochure of issuance of the shares. In addition, 
these shares may be redeemed by the Bank's decision only when there is a change in the rules for calculating regulatory 
capital or the tax framework applicable to preferred shares, and with the prior approval of the European Central Bank. 

On  14  December  2017,  the  Annual  General  Meeting  of  the  Bank  approved  an  issuance  of  contingently  convertible 
preferred  shares  in  ordinary  shares  of  the  newly  issued  Bank  (the  "PPCC")  for  a  nominal  amount  of  EUR  850,000 
thousand.  The  remuneration  of  the  PPCCs,  whose  payment  is  subject  to  compliance  with  certain  conditions  for  their 
distribution linked mainly to the availability of the necessary funds, as well as the decision by the Bank, was fixed at an 
annual 5.75% for the first five years, being revised thereafter applying a margin of 5.545% per year plus the Mid-Swap 
rate to five years (5 year Mid-Swap Rate).  

On  7  February  2018,  the  European  Central  Bank  has  approved  the  computability  of  these  PPCCs  as  Tier  1  capital 
(additional tier  1) under  the  new  European  regulations  on  own  resources of  the  European  Regulation  575/2013.  The 
PPCCs are perpetual, although they can be amortized early if the Bank or its consolidated group presents a ratio of less 
than 5.125% of ordinary capital (common equity Tier 1 ratio) calculated according to the applicable regulations. In this 
case and subject to compliance with certain requirements, the shares would be converted into ordinary shares of new 
issue of Santander Consumer Finance, S.A. in accordance with the value established in the brochure of issuance of the 
shares. In addition, these shares may be redeemed by the Bank's decision only when there is a change in the rules for 

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
calculating regulatory capital or the tax framework applicable to preferred shares, and with the prior approval of the 
European Central Bank. PPCCs are traded on the Frankfurt Stock Exchange. All of the preferred shares have been fully 
subscribed by Banco Santander, S.A. as of 31 December 2018 and 2017. 

The accrued income on the shares issued, as at 31 December 2023 and 31 December 2022, amounted to EUR 419,478 
thousand and EUR 325,375 thousand euros respectively, and was recognised under "Retained Earnings" having accrued 
EUR 72,875 thousand and EUR 72,873 thousand in the years 2022 and 2021, respectively. 

24. Share premium 

The balance under this heading of the accompanying consolidated balance sheets as of December 31, 2023 and 2022 
includes the amount disbursed by the Bank’s shareholders in capital issues made above the nominal. The recast text of 
the  Capital  Companies  Act  expressly  allows  the  use  of  the  issue  premium  balance  to  expand  the  share  capital  of the 
entities in which it is registered and does not establish any specific restriction as to its availability. 

25. Retained earnings and other reserves 

The balance of “Shareholders’ Equity - Reserves - Retained Earnings” of the accompanying consolidated balance sheets 
includes  the  net  amount  of  the  accumulated  income  attributed  to  the  Group  recognized  in  prior  years  through  the 
consolidated profit and loss account which, in the distribution of profit, they were used for consolidated net worth, as 
well as, where appropriate, the costs of issuing own equity instruments and the differences between the amount for 
which own securities are sold and their acquisition price, in the event of such operations and distributions of profits to 
Bank shareholders made from reserves. 

The balance under the heading “Own funds – Other reserves – Reserves or accumulated losses on investments in joint 
and  associated  ventures”  in  the  accompanying  consolidated  balance  sheets,  includes  the  net  amount  of accumulated 
results in previous years, generated by entities valued by the equity method and corresponding to the Group, recognized 
through the consolidated profit and loss account, which have not been distributed. 

The composition of the balance under both headings of the consolidated balance sheets, as at 31 December 2023 and 
2022, is as follows:  

Retained earnings: 
Legal reserve of the Bank 
Unrestricted, voluntary and other reserves 
Consolidation reserves attributable to the Bank 
Reserves of subsidiaries 

Other reserves 
Others 
Reserves or accumulated losses from investments in: 

Joint ventures and associates 

EUR Thousands 

2023 

2022 

804,803    
536,899    
(194,085)   

716,069   
575,350   
166,373   
  2,501,779    2,171,545  
  3,649,396    3,629,337  

(519,446)   

(419,035)  

524,365    
4,919   

439,882   
20,847  

Legal reserve 

According to the consolidated text of the Capital Companies Act, Spanish entities that obtain profits in the financial year 
must provide 10% of the net profit for the financial year to the legal reserve. These endowments must be made until the 
reserve reaches 20% of the share capital. The legal reserve may be used to increase the share capital in the part of its 

118 

 
 
 
 
 
 
  
 
  
  
 
  
 
  
 
 
 
  
  
 
  
 
  
 
 
  
 
 
 
 
  
 
 
 
balance that exceeds 10% of the share capital already increased. Except for this purpose, and as long as it does not exceed 
20% of the share capital, this reserve may only be used for loss compensation, provided that there are no other reserves 
available sufficient for this purpose. 

Reserves of subsidiaries 

The breakdown by company of this balance, based on the contribution of the same to the Group (considering the effect 
of the consolidation adjustments), is as follows: 

Santander Consumer Holding GmbH 
Santander Consumer Bank S.p.A. 
Auto ABS UK Loans Plc. 

Stellantis Financial Services UK Limited 
Santander Consumer Bank GmbH 
Compagnie Generale de Credit Aux particuliers - Credipar S.A. 
Stellantis Financial Services España, E.F.C., S.A. 
Santander Consumer Finance OY 
Santander Consumer Leasing GmbH 
Santander Consumer Bank A.S. 
Santander Consumer Bank AG 
Banque Stellantis France 
Financiera El Corte Inglés, E.F.C., S.A. 
Stellantis Financial Services Italia S.p.A. 
Stellantis Bank Deutschland GmbH 
Santander Consumer Finance Inc. 
Santander Consumer Finance Schweiz AG 
Santander Consumer Technology Services GmbH 
Other companies 

EUR Thousands 

2023 

2022 

  (1,332,792)    (1,243,743)  
134,787  
(65,982)  

57,518    
—   

—   
281,488   
470,063   
42,647    
304,131   
17,195    

90,913   
213,468  
321,492  
37,253   
255,561  
21,013   
  1,411,970    1,391,900  
575,757  
106,062  
52,359   
42,528   
85,985   
—  
23,941   
31,129   
97,124   
  2,501,779    2,171,547  

776,815   
136,084   
63,208    
76,839    
—   
104,965   
29,793    
27,655    
34,200    

119 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
26. Other comprehensive income 

The  balances  in  the  other  comprehensive  accumulated  income  chapter  include  the  amounts,  net  of  tax  effect,  of 
adjustments made to assets and liabilities recorded in equity through the statement of consolidated recognized income 
and expenses. The amounts from the dependent entities are presented, line by line, in the corresponding items according 
to their nature. 

With respect to items that may be reclassified to profit or loss, the Statement of Recognized Consolidated Revenue and 
Expenditure includes variations in the Valuation Adjustments, as follows: 

–  Valuation  gains  (losses):  This  includes  the  amount  of  income,  net  of  expenses  incurred  in  the  financial  year, 
recognized directly in equity. The amounts recognized in equity for the year are maintained under this heading, 
although in the same period they are either transferred to the profit and loss account or to the initial value of 
assets or liabilities or reclassified to another item. 

–  Amounts transferred to the profit and loss account: This includes the amount of valuation gains (losses) previously 

recognized in equity, even in the same financial year, which are recognized in the profit and loss account. 

–  Amounts transferred to the initial value of hedged items: This includes the amount of valuation gains (losses) 
previously  recognized  in  equity,  even  in  the  same  financial  year,  recognized  in  the  initial  value  of  assets  and 
liabilities as a result of cash flow hedges. 

–  Other reclassifications: Includes the amount of transfers made in the year between the different items of other 

cumulative overall income. 

The  amounts  of  these  items  are  recorded  in  their  gross  amount  and  include  the  amount  of  other  aggregate  income 
accumulated  for  minority  interest  (non-controlling  interests),  with their  corresponding  tax  effect  shown  in  a  separate 
item, except for those for entities valued by the equity method, that are presented net of the tax effect. 

a)  Breakdown  of  Other  comprehensive  income  -  Items  that  will  not  be  reclassified  in  results  and  Items  that  can  be 

classified in results 

Other comprehensive income 
Items that will not be reclassified to profit or loss 
Actuarial gains or losses on defined benefit pension plans 
Assets included in disposal groups classified as held for sale 

Other recognised income and expense in investments in joint ventures and associates 

Changes in the fair value of equity instruments at fair value through other 
comprehensive income 
Other valuation adjustments 
Items that may be reclassified to profit or loss 
Hedges of net investments in foreign operations (effective portion) 
Currency translation differences 
Derivatives – hedge accounting. Cash flow hedges (effective portion) 
Changes in the fair value of debt instruments measured at fair value with changes in 
other comprehensive income 
Hedging instruments (items not designated) 
Assets included in disposal groups classified as held for sale 

EUR Thousands 

31-12-2023 

31-12-2022 

(678,242)  
(50,982)  
(61.399)  

(582,107) 
(33,865) 
(41,487) 

—   

199   

10,218   

(627,260)  
37,543   
(634,720)  
(2,512)  
(60)  
—   
—   

—  

195  

7,427  
—  
(548,242) 
(46,397) 
(495,612) 
62,111  
(1,149) 
—  
—  

Share in other recognised income and expenses in investments in joint ventures and 
associates 

(27,511)  

(67,195) 

120 

 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
b)  Other cumulative comprehensive income - items that will not be reclassified into profit or loss - actuarial gains or (-) 

losses on defined benefit pension plans 

The balance under the heading “Other cumulative comprehensive income-items not reclassified into profit or loss 
– actuarial gains or losses on defined benefit pension plans” includes actuarial gains and losses and the return on 
the  plan’s  assets,  less  administration  costs  and  plan  taxes,  and  any  change  in  the  effects  of  the  asset  limit, 
excluding the amounts included in the net interest on the net liability (asset) for post-employment commitments 
of defined benefit of consolidated companies. 

Its variation is shown in the statement of consolidated recognized income and expenses. The most significant 
changes during the 2023 financial year correspond mainly to the evolution experienced by the main actuarial 
assumptions of  the  entities  dependent  in  Germany  –  actuarial  losses  due  to  a  decrease  in  interest  rates  from 
4.21% to 3.57% – , as well as mainly financial actuarial gains in Nordics (Scandinavia) – interest rate increase 
from 3.50% to 4.10% in Sweden - and actuarial losses in Spanish entities - interest rate decrease from 3.70% to 
3.35% (in 2022, mainly, the following year: a The evolution of the main actuarial assumptions of the German 
dependent entities Actuarial gains from experience and interest rate increase from 1.45 per cent to 4.21 per cent, 
as  well  as  actuarial  earnings  mainly  financial  in  Nordics  (Scandinavia)  –  interest  rate  increase  from  2.00%  to 
3.50% in Sweden) and actuarial earnings in Spanish entities). 

c)  Elements that can be reclassified into results 

c.1) Coverage of net investments in foreign business (effective portion) 

The balance under the heading “Other cumulative comprehensive income – items that can be reclassified into 
profit  or  loss  –  coverage  of net investments  in  foreign  businesses  (effective  portion)”  of  the  consolidated  net 
worth  includes  the  net  amount in  the  variation  in  the  derivatives  contracted  by  the  Group and  designated  as 
hedging instruments considered effective in hedging of this type. His movement during exercises 2023 and 2022, 
is as follows: 

Balance at beginning of period 
Valuation gains/(losses) 
Transferred to the income statement 

Balance at end of period 

c.2) Currency conversion 

EUR Thousands 

2023 

2022 

46,397 
(83,940) 

100,443 
(54,046) 

— 

— 

(37,543) 

46,397 

The balance under the heading reflects the amount of exchange differences originating in non-monetary items 
whose fair value is adjusted in return for equity and in those that occur when the balances of consolidated entities 
whose currency is different are converted into euros of the euro (see note 2-a). 

c.3) Coverage derivatives. Cash flow hedges (effective portion) 

The balance under this heading reflects the net amount of changes in the value of financial derivatives designated 
as cash flow hedge instruments, in the part of those changes considered as “effective hedging”. 

121 

 
 
 
 
 
 
 
Its movement, during exercises 2023 and 2022, is presented as follows: 

Balance at the beginning of the year 
Valuation gains / (losses) 
Amounts transferred to the profit and loss account 

Taxes on profits 
Balance at year-end (Note 29) 

EUR Thousands 

2023 

2022 

62,112   
(70,512)  
(14,946)  

20,835   
(2,511)  

10,170  
41,409  
31,593  

(21,060) 
62,112  

c.4) Changes in the fair value of debt instruments at fair value through other comprehensive income 

The balance under this heading reflects the net amount of unrealized  changes in fair value of financial assets 
classified  as  items  that  can  be  reclassified  into  profit  or  loss  –  changes  in  the  fair  value  of  debt  instruments 
measured at fair value through other comprehensive income. 

Its movement, without considering valuation adjustments attributed to minority interests, during the years 2023 
and 2022, is presented as follows: 

Balance at the beginning of the year 

Valuation gains / (losses) 

Amounts transferred to the consolidated profit and 
loss account 
Taxes on profits 

Balance at year-end 

EUR Thousands 

2023 

2022 

(1,149)   

1,672     

(60)   

(523)   

(60)   

256   

(1,797) 

(285) 

677   

(1,149) 

122 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
 
  
 
 
 
 
 
 
 
27. Non-controlling interests 

This  chapter  of  the  accompanying  consolidated  balance  sheets  as  of  December  31,  2023  and  2022  includes  the  net 
amount of the net worth of dependent entities attributable to equity instruments not directly or indirectly belonging to 
the Group, including the share attributed to them of the consolidated income for the financial year. 

The details, by company of the Group, of the balance of this chapter of the consolidated balance sheets as of December 
31, 2023 and 2022 annexed, are presented below:  

123 

 
 
 
 
Banque Stellantis France 
Hyundai Capital Bank Europe GmbH 
Stellantis Financial Services Italia S.p.A. 
Stellantis Financial Services España, E.F.C.,  
Financiera El Corte Inglés, E.F.C., S.A. 
Transolver Finance E.F.C., S.A. 
TIMFin S.p.A. 
MCE BANK GMBH 
Suzuki Servicios Financieros, S.L. 
Stellantis Renting Italia S.p.A. 
Allane SE 
Santander Consumer Bank AG 
Stellantis Financial Services Nederland B.V. 
Stellantis Financial Services Belux SA 
Stellantis Bank Deutschland GmbH 
STELLANTIS FINANCE UK LIMITED 
Other companies 

Result of the exercise attributed to the 
minority: 
Banque Stellantis France 
Stellantis Financial Services España, E.F.C.,  
Stellantis Financial Services Italia S.p.A. 
Financiera El Corte Inglés, E.F.C., S.A. 
Santander Consumer Bank AG 
Stellantis Financial Services Belux SA 
Hyundai Capital Bank Europe GmbH 
Stellantis Renting Italia S.p.A. 
Stellantis Financial Services Nederland B.V. 
Allane SE 
Transolver Finance EFC, S.A. 
Suzuki Servicios Financieros, S.L. 
TIMFin S.p.A. 
MCE BANK GMBH 
Stellantis Finance UK Limited 
Stellantis Bank Deutschland GmbH 
Other companies 

EUR Thousands 

2023 

2022 

994,824   
458,998   
343,743   
235,886   
131,346   
36,459   
30,343   
13,740   
6,671   
6,443   
(40,406)  
(12,890)  
(2,764)  
(1,214)  
—   
—   
1,641   
2,202,820   

173,470   
40,559   
27,256   
20,020   
12,890   
9,769   
9,696   
8,590   
7,889   
4,252   
2,592   
543   
5   
(186)  
—   
—   
(128)  
317,217   
2,520,037   

884,248  
352,332  
196,277  
340,674  
136,517  
34,813  
22,233  
—  
5,668  
3,581  
(41,627) 
—  
(6,253) 
(10,273) 
276,059  
1,847  
(34) 
2,196,062  

180,290  
24,200  
30,922  
28,639  
—  
7,362  
8,108  
5,706  
6,279  
3,501  
1,646  
1,003  
(1,690) 
—  
36,685  
26,080  
32  
358,763  
2,554,825  

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The movement in the balance of this chapter of the consolidated balance sheets during the years 2023 and 2022 is as 
follows: 

EUR Thousands 

2023 

2022 

Balance at the beginning of the year 
Dividends 
Exchange and other differences (*) 
Result of the exercise attributed to the 
minority 
Balance at year-end 
2,554,826  
(*) The variation mainly corresponds to the exit of the perimeter of PSA Bank Deutschland GmbH (see 
note 3). 

2,554,826   
(295,290)  
(56,716)  
317,217   

2,337,779  
(135,837) 
(5,876) 
358,760  

2,520,037   

28. Memorandum items 

The  details  of  the  balances  recorded  under  the  headings  “Pro-Memoria”  of  the  consolidated  balance  sheets  as  at  31 
December 2023 and 2022 are as follows: 

Loan commitments granted 

24,299,144   

25,756,041  

EUR Thousands 

31/12/2023 

31/12/2022 

Memorandum item: of which, 
doubtful 
Financial guarantees granted 
Memorandum item: of which, 
Financial guarantees 
doubtful 
Credit derivatives sold 

Other commitments granted 
Memorandum item: of which, 
Technical guarantees 
doubtful 
Other commitments 

26,138   

56,500  

90,030   
—   
90,030   
—   

84,997  
—  
84,997  
—  

1,253,547   
1,716   
597,501   
656,046   

1,211,006  
2,604  
552,398  
658,608  

The breakdown as at 31 December 2023 of the exposures and the provisioning fund (see note 10) off-balance sheet by 
impairment stage under IFRS 9 is EUR 25,528,907 thousand and EUR 17,299 thousand in stage 1, 85,960 thousand euros 
and 1,270 thousand euros in stage 2 and 27,854 thousand euros and 2,489 thousand euros in stage 3, respectively as at 
31  december  2023  (26,865,725  thousand  euros  and  21,000  thousand  euros  in  stage  1,127,214  thousand  euros  and 
1,570 thousand euros in stage 2 and 59,105 thousand euros and 5,440 thousand euros in  stage 3, respectively as of 
december 31, 2022).  

A significant part of these amounts will expire without any payment obligation for consolidated companies materializing, 
therefore,  the  combined  balance  of  these  commitments  cannot  be  considered  as  a  real  future  need  for  financing  or 
liquidity to be granted to third parties by the Group. 

The income earned from the guarantee instruments is recorded in the commission income chapter of the consolidated 
profit and loss accounts and is calculated by applying the rate established in the contract for which they cause on the 
nominal amount of the guarantee. 

i. Loan commitments granted 

125 

 
 
  
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Firm commitments to grant credit on pre-established terms and conditions, except those that meet the definition of 
derivatives by being able to be settled in cash or by the delivery or issuance of another financial instrument. They 
include those available on credit lines and future deposits. 

ii. Financial guarantees granted 

Includes  financial  collateral  contracts  such  as  financial  collateral,  credit  derivatives  sold,  derivative  risks 
contracted on behalf of third parties and others. 

iii. Other commitments granted 

They include all commitments that could result in the recognition of financial assets not included in the preceding 
headings, such as technical guarantees and those for the import and export of goods and services. 

29. Derivatives – Hedge accounting 

The Group, within its financial risk management strategy and in order to reduce asymmetries in the accounting treatment 
of its operations, contracts derivatives of hedges on interest risk, exchange rate or equity, depending on the nature of the 
risk covered. 

Based on its objective, the Group classifies its coverages into the following categories: 

–  Cash flow hedges: These cover exposure to the change in cash flows associated with an asset, liability or a highly 
probable expected transaction. This covers variable-rate issues in foreign currencies, fixed-rate issues in non-local 
currencies, interbank financing at variable rates and variable-rate assets (bonds, trade credits, etc.). 

–  Fair value hedges: Cover exposure to change in the fair value of assets or liabilities, attributable to an identified 
and covered risk. This covers the interest risk of assets or liabilities (bonds, loans, bills, issues, deposits, etc.). 
(etc.) with coupons or fixed interest rates, interests in entities, foreign currency issues and deposits or other fixed-
rate liabilities. 

–  Hedging of net investments abroad: Cover the exchange rate risk of investments in dependent entities with a 

functional currency other than the Euro. 

126 

 
 
 
 
Fair value hedges 
   Interest rate risk 
      Interest Rate Swap 
   Exchange rate risk 
      FX Forward 
   Interest rate and exchange risk 
      Currency Swap 

Hedges Cash flows 
   Interest rate risk 
      Interest Rate Swap 
   Exchange rate risk 
      Currency swap 
   Interest rate and exchange risk 
      Currency swap 

Hedges of net investments in foreign operations 
   Exchange rate risk 
      FX Forward 
      Deposits taken 

Fair value hedges 
Type of interest risk 
Interest Rate Swap 
Exchange rate risk 
FX Forward 
Interest rate and exchange risk 
Currency Swap 

Hedges Cash flows 
Type of interest risk 
Interest Rate Swap 
Exchange rate risk 
Currency swap 
Interest rate and exchange risk 
Currency swap 

NOMINAL 
VALUE 

  20,674,973   
  18,978,957   
  18,978,957   
339,788   
339,788   
  1,356,228   
1,356,228   

  5,224,393   
  1,230,360   
1,230,360   
  1,516,937   
1,516,937   
  2,477,096   
2,477,096   

  2,104,843   
  2,104,843   
2,104,843   
—   
  28,004,209   

NOMINAL 
VALUE 

  20,979,888   
  19,694,967   
  19,694,967   
456,210   
456,210   
828,710   
828,710   

  5,646,185   
  1,663,660   
1,663,660   
695,276   
695,276   
  3,287,249   
3,287,249   

Hedges of net investments in foreign operations 
Exchange rate risk 
FX Forward 
Deposits taken 

45,080   
  1,960,672   
45,080   
  1,960,672   
45,080   
1,960,672   
—   
—   
  28,586,744    1,131,071   

778   
778   
778   
—   
193,787   

EUR Thousands 
2023 

MARKET VALUE 

Changes in fair 

value used to 

calculate hedge 
ineffectiveness 

Balance sheet line items 

ASSETS 
280,270   
264,393   
264,393   
247   
247   
15,630   
15,630   

LIABILITIES 
242,220   
204,415   
204,415   
13,259   
13,259   
24,546   
24,546   

108,189   
19,346   
19,346   
27,939   
27,939   
60,904   
60,904   

2,038   
2,038   
2,038   
—   
390,497   

127,466   
7,554   
7,554   
67,037   
67,037   
52,875   
52,875   

70,581   
70,581   
70,581   
—   
440,267   

(560,695)  
(448,671)  
(448,671)  Derivatives - hedge 
—   
accounting 
—  Derivatives - hedge 
(112,024)  
accounting 
(112,024)  Derivatives - hedge 
accounting 

(80,098)  
(83,589)  
(83,589)  Derivatives - hedge 
(2,505)  
accounting 
(2,505)  Derivatives - hedge 
5,996   
accounting 
5,996  Derivatives - hedge 
accounting 

(2,669)  
(2,669)  
(2,669)  Deposits 

—  Derivatives - hedge 
accounting 

(643,462)  

EUR Thousands 
2022 

MARKET VALUE 

Changes in fair 

value used to 

calculate hedge 
ineffectiveness 

ASSETS 
876,855   
869,796   
869,796   
7,059   
7,059   
—   
—   

LIABILITIES 
143,425   
113,915   
113,915   
1,259   
1,259   
28,251   
28,251   

209,136   
51,038   
51,038   
2,406   
2,406   
155,692   
155,692   

49,584   
3,000   
3,000   
46,137   
46,137   
3,444   
3,444   

Balance sheet line items 

679,319   
705,127   
705,127  Derivatives - hedge 
—   
accounting 
—  Derivatives - hedge 
(25,808)  
accounting 
(25,808)  Derivatives - hedge 
accounting 

74,001   
84,861   
84,861  Derivatives - hedge 
2,787   
accounting 
2,787  Derivatives - hedge 
(13,647)  
accounting 
(13,647)  Derivatives - hedge 
accounting 

20   
20   
163  Derivatives - hedge 
(143)  Deposits 
accounting 

753,341   

 127 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
Group  entities  mainly  have  long-term  loan  portfolios  at  fixed  interest  rates  and  are  therefore  exposed  to  fair  value 
changes due to movements in market interest rates. Institutions manage this risk by contracting Interest Rate Swaps in 
which they pay fixed rate and receive variable rate. Only interest rate risk is covered and therefore other risks, such as 
credit risk, are managed but not covered by institutions. The interest rate risk component is determined as the change in 
the fair value of fixed-rate loans arising only from changes in a reference rate. This strategy is designated as fair value 
hedging and its effectiveness is measured by comparing changes in the fair value of loans attributable to changes in 
reference interest rates with changes in the fair value of interest rate swaps. 

In addition, some entity of the Group, in order to  access international markets in order to obtain sources of financing, 
issues debt at fixed rate in its own currency and in currencies other than its functional currency. Therefore, it is exposed 
to changes in both interest rates and exchange rates, which mitigate with derivatives (Interest Rate Swaps, Fx Forward 
and  Cross  Currency  Swaps)  in  which  they  receive  fixed  interest  rate  and  pay  variable  interest  rate  and  which  they 
instrumentalize with fair value coverage. 

The  cash  flow  hedges  of  Consumer  Group entities  cover  exchange  rate  risk  of  loans  and  financing.  These  hedges  are 
mainly carried out through Interest Rate Swaps and Cross Currency Swaps.  

In any case, in the event of ineffectiveness in fair value or cash flow hedges, the entity mainly contemplates the following 

causes:  

•  Possible economic events affecting the entity (e.g.: Default). 

•  For movements and possible market-related differences in collateralized and non-collateralized curves used 

in the valuation of derivatives and covered headings, respectively. 

•  Possible differences between the nominal value, settlement/repricing dates and credit risk of the hedged item 

and the hedging element. 

Finally, it has hedges of net investments abroad, to cover the exchange risk of the participation in the currencies NOK and 
CNY. 

In  the  case  of  this  type  of  coverage,  the  ineffectiveness  scenarios  are  considered  low  probability,  since  the  hedging 
instrument is designated considering the determined position and the spot rate at which it is located. 

Below, we show a table with the expiration profile of the Group’s hedging instruments’ nominals: 

EUR Thousands 
2023 

Fair value hedges 
   Type of interest risk 
      Interest Rate Swap 
   Exchange rate risk 
      FX Forward 
   Interest rate and exchange risk 
      Currency Swap 

Hedges Cash flows 
   Type of interest risk 
      Interest Rate Swap 
   Exchange rate risk 
      Currency swap 
   Interest rate and exchange risk 
      Currency swap 

Hedges of net investments in foreign 
operations 
   Exchange rate risk 
      FX Forward 

Up to 1 
month 

Between 1 
and 3 months 
1,095,935   
1,051,026   
1,051,026   
44,909   
44,909   
—   
—   

645,705   
445,767   
445,767   
199,938   
199,938   
—   
—   

Between 3 

Between 1 
and 5 years 

and 12 
4,546,656    13,686,998   
months 
4,301,668    12,480,817   
4,301,668    12,480,817   
—   
—   
1,206,181   
1,206,181   

94,941   
94,941   
150,047   
150,047   

Total 

More than 5 
years 
699,678    20,674,972  
699,678    18,978,956  
699,678    18,978,956  
339,788  
339,788  
1,356,228  
1,356,228  

—   
—   
—   
—   

360,513   
51,846   
51,846   
30,071   
30,071   
278,596   
278,596   

616,113   
93,243   
93,243   
54,768   
54,768   
468,102   
468,102   

2,017,914   
447,769   
447,769   
289,539   
289,539   
1,280,606   
1,280,606   

2,204,917   
612,566   
612,566   
1,142,559   
1,142,559   
449,792   
449,792   

24,936   
24,936   
24,936   
—   
—   
—   
—   

5,224,393  
1,230,360  
1,230,360  
1,516,937  
1,516,937  
2,477,096  
2,477,096  

265,664   
265,664   
265,664   
1,271,882   

408,592   
408,592   
408,592   
2,120,640   

—   
1,430,587   
—   
1,430,587   
1,430,587   
—   
7,995,157    15,891,915   

—   
—   
—   

2,104,843  
2,104,843  
2,104,843  
724,614    28,004,208  

 128 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair value hedges 
Interest rate risk 
Interest rate swap 
Exchange rate risk 
FX forward 
Interest rate and exchange risk 
Currency swap 

Hedges Cash flows 
Interest rate risk 
Interest rate swap 
Exchange rate risk 
Currency swap 
Interest rate and exchange risk 
Currency swap 

Hedges of net investments in foreign 
operations 
Exchange rate risk 
FX forward 

EUR Thousands 
2022 

Up to 1 
month 

Between 1 
and 3 months 
905,355   
595,102   
595,102   
109,944   
109,944   
200,308   
200,308   

524,237   
310,862   
310,862   
213,375   
213,375   
—   
—   

Between 3 

Between 1 
and 5 years 

and 12 
3,602,301    15,247,675   
months 
3,469,411    14,619,273   
3,469,411    14,619,273   
—   
132,891   
—   
132,891   
628,402   
—   
628,402   
—   

Total 

More than 5 
years 
700,319    20,979,887  
700,319    19,694,967  
700,319    19,694,967  
456,210  
456,210  
828,710  
828,710  

—   
—   
—   
—   

285,796   
40,180   
40,180   
63,332   
63,332   
182,284   
182,284   

181,047   
181,047   
181,047   
991,080   

625,702   
92,465   
92,465   
27,332   
27,332   
505,905   
505,905   

2,373,983   
629,612   
629,612   
283,388   
283,388   
1,460,983   
1,460,983   

2,360,704   
901,403   
901,403   
321,223   
321,223   
1,138,077   
1,138,077   

—   
—   
—   
—   
—   
—   
—   

5,646,185  
1,663,660  
1,663,660  
695,275  
695,275  
3,287,249  
3,287,249  

648,059   
648,059   
648,059   
2,179,116   

—   
1,131,566   
—   
1,131,566   
1,131,566   
—   
7,107,850    17,608,379   

—   
—   
—   

1,960,672  
1,960,672  
1,960,672  
700,319    28,586,744  

Additionally, we show both the maturity profile and the average interest and exchange rates of the hedging instruments 
by maturity buckets: 

 129 

 
 
  
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
Fair value hedges 
Interest rate risk 
Instruments of type of interest 
    Nominal 
    Average fixed interest rate (%) EUR. 
    Average fixed interest rate (%) CHF 
    Average fixed interest rate (%) CAD 
Exchange rate risk 
Exchange rate instruments 
    Nominal 
    Average exchange rate NOK/EUR. 
    Average CAD/EUR exchange rate 
Average exchange rate PLN/ EUR. 
Average exchange rate CNH/ EUR. 

Exchange rate and interest risk 
Instruments of type of interest 
    Nominal 
    Average exchange rate DKK/EUR. 
    Average fixed interest rate (%) DKK 
    Average fixed interest rate (%) SEK 

Cash flow hedges 
Interest rate risk 
Instruments of type of interest 
    Nominal 
Average fixed interest rate (%) EUR. 
Average fixed interest rate (%) CAD 
Exchange rate risk 
Exchange rate instruments 
    Nominal 
    Average exchange rate NOK/EUR. 
    Average exchange rate CHF/EUR. 
    Average CAD/EUR exchange rate 
    Average exchange rate JPY/EUR. 

Exchange rate and interest risk 
Exchange rate instruments 
    Nominal 
    Average exchange rate SEK/EUR. 
    Average exchange rate NOK/EUR. 
    Average exchange rate DKK/EUR. 
Average fixed interest rate (%) SEK 

Hedges of net investments in foreign 
operations 
Exchange rate risk 
Exchange rate instruments 
    Nominal 
    Average exchange rate NOK/EUR. 
    Average exchange rate CNY/EUR. 
    Average CAD/EUR exchange rate 
    Average exchange rate CHF/EUR. 
    Average exchange rate PLN/EUR. 

2023 
EUR Thousands 

Up to 1 month  Between 1 and 

3 months 

Between 3 

and 12 
months 

Between 1 
and 5 years 

More than 5 
years 

Total 

445,767 
0.760 
1.470 
— 

199,938 
11.842 
— 
— 
— 

— 
— 
— 

— 

1,051,026 
0.570 
1.380 
— 

4,301,668 
0.650 
1.500 
3.870 

12,480,817 
2.300 
1.580 
3.710 

699,678 
1.020 
— 
4.000 

18,978,957 

44,909 
11.81 
— 
— 
— 

94,941 
— 
1.487 
4.439 
7.793 

— 
— 
— 
— 
— 

— 
— 
— 
— 

150,047 
7.451 
2.880 
— 

1,206,181 
7.451 
2.880 
4.880 

339,788 

1,356,228 

— 
— 
— 
— 
— 

— 
— 
— 
— 

51,846 
8.543  % 
—  % 

93,240 
7.170  % 
—  % 

447,769 
5.691  % 
—  % 

612,566 
4.682  % 
4.370  % 

24,936 
—  % 
4.660  % 

1,230,357 

30,071 
— 
1.047 
1.440 
— 

278,596 
11.130 
11.580 
7.450 
— 

265,664 
11.465 
— 
1.461 
0.940 
— 

54,768 
— 
1.075 
1.421 
— 

289,539 
— 
1.080 
1.458 
121.570 

1,142,559 
10.590 
0.977 
1.412 
157.278 

468,102 
11.680 
11.470 
7.450 
— 

1,280,606 
11.270 
11.100 
7.460 
1.660 

449,792 
10.690 
10.230 
— 
1.940 

408,592 
11.715 
— 
— 
— 
— 

1,430,587 
11.651 
7.704 
— 
— 
4.659 

— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 

— 
— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

1,516,937 

2,477,096 

2,104,843 

 130 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair value hedges 
Interest rate risk 
Instruments of type of interest 
Nominal 
Average fixed interest rate (%) EUR. 
Average fixed interest rate (%) CHF 
Average fixed interest rate (%) GBP 
Exchange rate risk 
Exchange rate instruments 
Nominal 
Average exchange rate DKK/EUR. 
Average exchange rate NOK/EUR. 
Average exchange rate CHF/EUR. 
Average exchange rate SEK/EUR. 
Average CAD/EUR exchange rate 
Average GBP/EUR exchange rate 
Exchange rate and interest risk 
Instruments of type of interest 
Nominal 
Average exchange rate DKK/EUR. 
Average fixed interest rate (%) DKK 
Average fixed interest rate (%) SEK 
Cash flow hedges 
Interest rate risk 
Instruments of type of interest 
Nominal 
Average fixed interest rate (%) EUR. 
Exchange rate risk 
Exchange rate instruments 
Nominal 
Average exchange rate NOK/EUR. 
Average exchange rate CHF/EUR. 
Average CAD/EUR exchange rate 
Average exchange rate JPY/EUR. 
Exchange rate and interest risk 
Exchange rate instruments 
Nominal 
Average exchange rate SEK/EUR. 
Average exchange rate NOK/EUR. 
Average exchange rate CHF/EUR. 
Average CAD/EUR exchange rate 
Average exchange rate DKK/EUR. 
Average exchange rate PLN/EUR. 
Average fixed interest rate (%) EUR. 
Average fixed interest rate (%) CHF 

2022 
EUR Thousands 

Up to 1 
month 

Between 1 

Between 3 

and 3 
months 

and 12 
months 

Between 1 
and 5 years 

More than 5 
years 

Total 

310,862   
(0.002)   
(0.627)   
0.015   

595,102   
—   
(0.628)   
0.014   

3,469,411    14,619,273   
0.006   
1.419   
0.019   

0.002   
1.200   
0.013   

700,319    19,694,967  
— 
— 
— 

0.002   
—   
—   

213,375   
—   
—   
1.034   
—   
—   
—   

109,944   
—   
—   
—   
1.027   
—   
1.412   

132,891   
7.000   
—   
—   
0.992   
10.767   
—   

—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   

200,308   
—   
—   
—   

—   
—   
—   
—   

628,402   
0.004   
7.439   
0.001   

456,210  
— 
— 
— 
— 
— 
— 

828,710  

—   
—   
—   
—   
—   
—   
—   

—   
—  
—  
—  

40,180   
0.121  % 

92,465   
0.541  % 

629,612   
0.299  % 

901,403   
1.465  % 

—   
—  %   

1,663,660  
—  

63,332   
—   
1.077   
—   
—   

27,332   
—   
1.084   
—   
—   

283,388   
—   
1.064   
1.454   
—   

321,223   
10.590   
1.059   
1.427   
121.570   

—   
—   
—   
—   
—   

695,276  
— 
— 
— 
— 

182,284   
10.360   
9.600   
—   
—   
—   
—   
—  % 
—  % 

505,905   
10.390   
9.940   
—   
—   
—   
—   
—  % 
—  % 

1,460,983   
10.580   
10.310   
—   
—   
7.410   
4.290   
—  % 
—  % 

1,138,077   
10.700   
10.280   
1.090   
1.370   
—   
—   
—  % 
2.000  % 

—   
—   
—   
—   
—   
—   
—   
—  %   
—  %   

3,287,249  
— 
— 
— 
— 
— 
— 
— 
— 

Hedges of net investments in foreign operations 
Exchange rate risk 
Exchange rate instruments 
Nominal 
Average exchange rate NOK/EUR. 
Average exchange rate CNY/EUR. 

181,047   
10.225   
—   

648,059   
10.084   
7.059   

1,131,566   
10.458   
—   

—   
—   
—   

—   
—   
—   

1,960,672  
—  
—  

 131 

 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the part of the items covered, in the following table we have the detail of the type of coverage, the risk that is covered 
and what products are being covered as of December 31, 2023: 

EUR Thousands 
2023 

Carrying amount of hedged 
items 

Accumulated fair value 

adjustments to the hedge 
items 

Balance Sheet line 
item 

Changes in the 
fair value of 
hedged item 
for 
ineffectivenes
s assessment 

Cash flow hedge/currency 
translation reserve 

Assets 

Liabilities 

Assets 

Liabilities 

Assets 

Liabilities 

Assets 

Fair value hedges 
Interest rate risk 
Exchange rate risk 
Interest rate risk and  Exchange rate 
risk 

18,662,557 
18,310,467 
352,090 
— 

2,425,182 
1,071,138 
— 
1,354,044 

(120,782) 
(120,782) 
— 
— 

Cash flow hedges 
Interest rate risk 
Exchange rate risk 
Interest rate risk and  Exchange rate 
risk 

Hedges of net investments in foreign 
operations 
Exchange rate risk 

— 
— 
— 
— 

— 
— 
— 
— 

— 
— 
— 
— 

Loans and 
advances 

      Equity portfolio 

Financial liabilities 
at amortized cost 

75,182 
71,138 
— 
4,044 

— 
— 
— 
— 

2,423,022 
2,423,022 
21,085,579 

— 
— 
2,425,182 

— 
— 
(120,782) 

instruments 

—  Heritage 
— 
75,182 

653,865 
544,469 
— 
109,396 

13,708 
7,826 
1,195 
4,686 

— 
— 
667,573 

— 
— 
— 
— 

(13,265) 
(3,591) 
(1,195) 
(8,478) 

2,505 
2,505 
(10,760) 

— 
— 
— 
— 

14,454 
14,377 
— 
77 

— 
— 
14,454 

The cumulative amount of adjustments for fair value hedging instruments remaining on the balance sheet for hedged 
items that have no longer been hedging loss and gain adjustments as at 31 December 2023 is (41) million euros. 

EUR Thousands 
2022 

Carrying amount of hedged 
items 

Accumulated fair value 

adjustments to the hedge 
items 

Balance Sheet line 
item 

Changes in the 
fair value of 
hedged item 
for 
ineffectivenes
s assessment 

Cash flow hedge/currency 
translation reserve 

Assets 

Liabilities 

Assets 

Liabilities 

Assets 

Liabilities 

Assets 

Fair value hedges 
Interest rate risk 
Exchange rate risk 
Interest rate risk and  Exchange rate risk 

18,103,217 
17,635,515 
467,703 
— 

4,288,729 
3,460,019 
— 
828,710 

(766,024) 
(766,024) 
— 
— 

151,263 
104,224 
— 
47,039 

Cash flow hedges 
Interest rate risk 
Exchange rate risk 
Interest rate risk and  Exchange rate risk 

— 
— 
— 
— 

— 
— 
— 
— 

— 
— 
— 
— 

— 
— 
— 
— 

Loans and 

advances 

Equity portfolio 

Financial liabilities 
at amortized cost 

Hedges of net investments in foreign 
operations 
Exchange rate risk 

1,958,236 
1,958,236 
20,061,454 

— 
— 
4,288,729 

— 
— 
(766,024) 

instruments 

—  Heritage 
— 
151,263 

(568,406) 
(615,816) 
— 
47,409 

(112,488) 
18,087 
43,731 
(174,307) 

— 
— 
(680,894) 

— 
— 
— 
— 

43,197 
51,093 
3,980 
(11,876) 

— 
— 
43,197 

— 
— 
— 
— 

43,450 
43,416 
— 
34 

— 
— 
43,451 

 132 

 
 
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The cumulative amount of adjustments for fair value hedging instruments remaining on the balance sheet for hedged 
items that have no longer been hedging loss and gain adjustments as at 31 December 2022 is (4) million euros. 

The net impacts of hedges are seen in the following table: 

EUR Thousands 
2023 

Fair value hedges 
Interest rate risk 

Interest rate and exchange risk 

Hedges Cash flows 
Interest rate risk 
Exchange rate risk 
Interest rate and exchange risk 

Hedges of net investments in foreign 
operations 
Exchange rate risk 

Gains/(losses) 

recognised in 
other  

comprehensive 
income 
— 
— 
— 

Ineffective 
coverage  

recognised in 
the  
93,170 
income 
statement 
95,798 
(2,628) 

Income statement line item that 

includes the ineffectiveness of 
cash flows 

Asset gains or losses/financial 
liabilities 

(85,458) 
(83,723) 
(5,175) 
3,440 

2,505 
2,505 
(82,953) 

2,690 
134 
— 
2,556 

— 
— 
95,860 

Asset gains or losses/financial 
liabilities 

Asset gains or losses/financial 
liabilities 

Amount reclassified to profit or loss due to: 

Income statement line that includes 
reclassified items 

Interest margin/lost earnings 
Assets/liabilities FIN. 

Interest margin/lost earnings 
Assets/liabilities FIN. 

Interest margin/lost earnings 
Assets/liabilities FIN. 

Covered 

transaction 
affecting  
the income 
— 
statement 
— 
— 

14,872 
36,449 
(9,092) 
(12,485) 

— 
— 
14,872 

2022 
EUR Thousands 

Amount reclassified to profit or loss due to: 
Income statement line 
 which includes reclassified elements 

Covered 

Fair value hedges 
Interest rate risk 
Interest rate and exchange risk 

Hedges Cash flows 
Interest rate risk 
Exchange rate risk 
Interest rate and exchange risk 

Hedges of net investments in foreign 
operations 
Exchange rate risk 

Gains/(losses) 

recognised in 
other  

comprehensive 
income 
— 
— 
— 

Ineffective 
coverage  

recognised in 
the  
86,252 
income 
statement 
89,020 
(2,768) 

Income statement line item that 

includes the ineffectiveness of 
cash flows 

Asset gains or losses/financial 
liabilities 

transaction 
affecting  
the income 
statement 
— 
— 
— 

Asset gains or losses/financial 
liabilities 

Asset gains or losses/financial 
liabilities 

73,003 
84,513 
2,645 
(14,155) 

— 
— 
73,003 

348 
348 
— 
— 

— 
— 
86,600 

(31,593) 
5,650 
(7,705) 
(29,538) 

— 
— 
(31,593) 

Interest margin/gains or losses 
assets/financial liabilities 

Interest margin/gains or losses 
assets/financial liabilities 

Interest margin/gains or losses 
assets/financial liabilities 

 133 

 
  
 
  
  
  
 
 
 
 
  
 
   
   
 
 
 
 
 
 
  
 
   
   
 
 
  
 
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The impact in shareholder’s equity in 2023 is as follows 

EUR Thousands 

Balance at the beginning of 2022 

Cash flow hedges 
Interest rate risk 

Transferred to results 
Other reclassifications 

Exchange rate risk 

Transferred to results 
Other reclassifications 

Interest rate and exchange risk 

Transferred to results 
Other reclassifications 

Non-controlling interests 
Taxes 

Balance at year-end 2022 

Hedges Cash flows 
Interest rate risk 

Transferred to results 
Other reclassifications 

Exchange rate risk 

Transferred to results 
Other reclassifications 

Interest rate and exchange risk 

Transferred to results 
Other reclassifications 

Non-controlling interests 
Taxes 

Balance at year-end 2023 

10,170 

73,003 
84,513 
(5,650) 
90,163 
2,645 
6,891 
(4,246) 
(14,155) 
29,538 
(43,693) 

(6,334) 
(14,727) 

62,112 

(85,458) 
(83,723) 
(36,523) 
(47,200) 
(5,175) 
9,092 
(14,267) 
3,440 
12,485 
(9,045) 

4,989 
15,846 

(2,511) 

30. Interest income 

The balance in this chapter of the consolidated profit and loss accounts for the financial years 2023 and 2022 includes 
interest earned in the financial year on all financial assets whose return, implicit or explicit, is derived from the application 
of the effective interest rate method, regardless of whether they are valued at fair value, except for trading derivatives; as 
well  as  corrections  of  products  as  a  result  of  accounting  hedges.  Interest  is  recorded  on  the  gross  amount,  without 
deducting, where applicable, tax withholdings made at source. 

 134 

 
 
  
 
  
  
 
  
  
  
 
  
  
 
 
 
 
 
  
 
 
 
 
 
The origin of the most significant interest income earned by the Group in the years 2023 and 2022 is as follows: 

EUR Thousands 

2023 

2022 

Loans and advances, central banks 
Loans and advances, credit institutions 
Debt securities 
Loans and advances, clientele 
Of doubtful assets 
Rectification of income for hedging operations and 
other interests 

—   
220,153   
67,436   

—  
26,960  
39,031  
  5,443,476    4,018,879  
3,548  

4,778   

695,690   

106,815  

  6,431,533    4,195,233  

Most of the interest income has been generated by the Group’s financial assets measured at amortized cost or at fair value 

through other cumulative comprehensive income. 

31. Interest expense 

The balance in this chapter of the consolidated profit and loss accounts for the financial years 2023 and 2022 includes 
interest earned in the financial year on all financial liabilities with return, implicit or explicit, including those arising from 
remuneration in kind, they are obtained by applying the effective interest rate method, irrespective of whether they are 
valued at fair value, with the exception of trading derivatives; as well as the cost rectifications as a result of accounting 
hedges, and the interest cost attributable to the pension funds constituted. 

The origin of the most significant interest expenses accrued by the Group in the years 2023 and 2022 is as follows: 

Bank of Spain and other central banks 
Credit institutions 
Customer deposits 
Debits represented by negotiable securities 

Subordinated liabilities 
Pension funds (Notes 2-r, 2-s and 21) (*) 
Rectification of expenses for operations 

EUR Thousands 

2023 

2022 

395,714   
561,755   
734,131   

29,514  
55,488  
165,595  

  1,212,303   

318,350  

36,498   
17,545   

(5,633)  

13,633  
8,680  

801  

coverage 
Other interests 

31,965  
624,026  
(*) Includes interest on post-employment and other long-term remuneration of Spanish entities 
in the amount of 390 and 663 thousand euros, respectively, in the financial year 2023 (369 and 
472 thousand euros, respectively, in the financial year 2022) and of foreign entities for 16,492 
thousand euros (7,837 thousand euros in the financial year 2022) - see Note 21-. 

54,067   
  3,006,380   

Most of the interest expenses have been generated by the Group’s financial liabilities that are valued at amortized cost. 

 135 

 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
32.  Income from entities accounted for using the equity method   

The balance in this chapter of the consolidated profit and loss accounts for the years 2023 and 2022 includes the amount 
of profits or losses generated in the year by the associated entities and joint ventures, attributable to the Group. 

The breakdown of the balance in this chapter as at 31 December 2023 and 2022 is as follows (see Note 12): 

Santander Consumer Bank S.A. (Poland) 
Fortune Auto Finance Co., Ltd. 
Stellantis Insurance Europe, Ltd. 
Stellantis Life Insurance Europe Ltd. 
Santander Consumer Multirent, S.A. 
Stellantis Finance Polska Sp. Z O.O. 
Other companies 

EUR Thousands 

2023 

2022 

5,886   
25,478   
29,623   
11,643   
3,434   
1,926   
(915)  
77,075   

32,941  
28,335  
20,260  
12,032  
2,093  
1,060  
15  
96,736  

33. Income from commissions 

The balance in this chapter of the consolidated profit and loss accounts for the financial years 2023 and 2022 includes 
the amount of commissions accrued in the financial year, except those that form an integral part of the effective interest 
rate  of  financial  instruments,  included  in  the  “Interest  income”  chapter  of  the  attached  consolidated  profit  and  loss 
accounts. 

The breakdown of the balance in this chapter of the consolidated profit and loss account for the financial years 2023 and 
2022 is as follows: 

 136 

 
 
 
 
  
 
  
  
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
Collection and payment services: 
Bills 
Demand accounts 
Cards 
Checks and orders 

Marketing of non-banking financial 
products: 

Securities services: 
Securities trading 
Administration and custody 
Equity management 

Other: 
Financial guarantees 
Commitment fees 
Other fees and commissions 

EUR Thousands 

2023 

2022 

4,333   
17,454   
77,450   
28,334   
127,571   

5,543  
17,794  
65,237  
25,240  
113,814  

845,220   

876,323  

845,220   

876,323  

32,571   
1,018   
8,669   
42,258   

24,261  
1,046  
8,599  
33,906  

7,572   
7,115   
94,391   
109,078   

6,065  
4,899  
98,018  
108,982  
  1,124,127    1,133,025  

34. Commission expenses 

The balance in this chapter of the consolidated profit and loss accounts for the financial years 2023 and 2022 reflects the 
amount  of  commissions  paid  or  payable  in  the  financial  year,  except  those  that  form  an  integral  part  of  the  effective 
interest rate of financial instruments, included in the “Interest expense” chapter of the attached consolidated profit and 
loss accounts. 

The breakdown of the balance in this chapter of the consolidated profit and loss accounts for the years 2023 and 2022 is 
as follows: 

Brokerage fees on lending and deposit transactions 
Fees and commissions assigned in respect of off-balance- 
Fees and commissions assigned for collection and return of    
Fees and commissions assigned in other concepts 
Fees and commissions assigned for cards 
Fees and commissions assigned for securities 
Fees and commissions assigned to intermediaries 
Other fees and commissions for placement of insurance 
Other fees and commissions 

EUR Thousands 

2023 

2022 

948   
24,544   
8,432   
15,646   
13,135   
26,009   
67,690   
192,653   
45,746   
394,803   

771  
15,928  
7,640  
16,275  
11,084  
17,045  
71,782  
164,298  
44,666  
349,489  

 137 

 
  
 
  
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
35. Gains and losses associated with financial assets and liabilities 

The breakdown of the balance in this chapter of the consolidated profit and loss accounts for the years 2023 and 2022, 
according to the origin of the items that make up it, is as follows:  

Gains/(losses) on financial instruments not at fair value through profit 
or loss, net 

Financial assets at amortised cost 
Other 

Gains/(losses) on financial instruments held for trading, net 

Gains/(losses) on non-trading financial assets mandatorily at fair 
value through profit or loss, net 

Gains/(losses) on financial instruments at fair value through profit or 
loss, net 

Gains/(losses) from hedge accounting, net (Note 29) 

36.  Currency translation differences (net) 

EUR Thousands 

2023 
2022 
Income/(Expenditure) 

47,259   

—   
47,259   

807  

2  
805  

(2,265)  

(10,077) 

—   

—   

—  

—  

95,860   

86,600  

140,854   

77,330  

The balance in this chapter of the consolidated profit and loss accounts for the financial years 2023 and 2022 basically 
reflects the results obtained in the sale of foreign exchange, the differences that arise when converting currency items in 
foreign currency to the functional currency and those from non-monetary assets in foreign currency at the time of their 
disposal. 

37. Other operating income and other operating expenses 

The breakdown of the balance in these chapters of the consolidated profit and loss accounts for the years 2023 and 2022 
is as follows: 

Other operating income 
Income from non-financial services 
Other exploitation products, others 

Other operating expenses 
Non-financial service expenses 
Deposit guarantee fund and single resolution fund 
Other operating loads, others 
Other operating charges 

EUR Thousands 

2023 

2022 

578,502   
342,293   
236,209   

551,078  
356,959  
194,119  

(419,380)  
(219,422)  
(64,982)  
(134,976)  
—   
159,122   

(415,988) 
(218,459) 
(81,891) 
(115,638) 
—  
135,090  

 138 

 
 
 
  
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38. Staff costs 

The balance under this  heading in the consolidated profit and loss accounts for the years 2023 and 2022 reflects the 
remuneration  of  staff  on  payroll,  fixed  or  contingent,  irrespective  of  their  function  or  activity,  accrued  in  the  period 
whatever its concept. 

The composition of staff costs as at 31 December 2023 and 2022 is as follows: 

Wages and salaries 
Social security costs 
Additions to pension provisions (Note 21) (*) 
Contributions to defined contribution pension funds (Note 21) 
Contributions to plans - Spanish entities 
Contributions to plans - foreign entities 
Share-based payment costs 
Other staff costs 
Termination benefits 

EUR Thousands 

2023 

2022 

704,265   
112,271   
7,552   
42,359   
3,806   
38,553   
—   
85,553   
3,293   
955,293   

649,661  
101,065  
13,312  
40,902  
3,034  
37,868  
7  
77,280  
1,955  
884,182  

(*) of which: 

–  242  thousand  euros  in  2023  (374  thousand  euros  in  2022)  correspond  to  the  “Cost  of  services  of  the  current 

period of post-employment pay of defined benefit – Spanish entities” (see Notes 2-r and 21). 

–  5,356 thousand euros in the financial year 2023 (9,486 thousand euros in the financial year 2022) correspond to 
the “Service cost of the current period of long-term remuneration and post-employment pay of defined benefit – 
Germany” (see Notes 2-r and 21). 

–  1,945 thousand euros in the financial year 2023 (3,426 thousand euros in the financial year 2022) correspond to 
the “service cost of the current period of long-term remuneration and post-employment remuneration of defined 
benefit – other foreign entities” (see Notes 2-r and 21). 

–  8 thousand euros in the financial year 2023 (26 thousand euros in the financial year 2022), correspond to the 
“Cost of services of the current period of other long-term remuneration of defined benefit – Spanish entities” (see 
Notes 2-s and 21). 

The average number of employees of the Group in the years 2023 and 2022, distributed by professional categories, was 
as follows: 

 139 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Bank: 
Senior executives 
Middle management 
Clerical staff 

Other companies 

Average number of 
employees 

2023 

2022 

41   
234   
867   
1,142   
10,831   
11,973   

43  
237  
829  
1,109  
10,168  
11,277  

The functional and gender distribution of the number of employees in the Group as at 31 December 2023 and 2022 is as 
follows: 

Total 

2023 
Men 

Women 

Total 

2022 
Men 

Women 

Senior executives   
Middle 
management 
Clerical staff and 
other 

98   

74   

24   

97   

2,005   

1,283   

722   

1,262   

73   

772   

24  

490  

9,948   

4,723   

5,225   

10,061   

4,914   

5,147  

12,051   

6,080   

5,971   

11,420   

5,759   

5,661  

As at 31 December 2023, the Board of Directors of the Bank consisted of 10 Directors, of whom 4 were women (10 as at 
31 December 2022, of whom one was a woman). 

The  employment  relations  between  the  employees  and  the  different  companies  of  the  Group  are  regulated  in  the 

corresponding collective agreements or related rules. 

As of December 31, 2023 and 2022, certain employees of subsidiaries of the Group are beneficiaries of the remuneration 
plans described in Note 5. 

 140 

 
 
  
  
  
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
39. Other administrative expenses 

The breakdown of the balance under this heading in the consolidated profit and loss accounts for the  years 2023 and 
2022 is as follows: 

EUR Thousands 

2023 

2022 

Property, fixtures and supplies 
Other administrative expenses 
Communications 
Taxes other than income tax 
Technology and systems 
Public relations, advertising and publicity 
Per diems and travel expenses 
External services 
Technical reports 
Insurance premiums 
Other 

49,426   
47,427   
35,296   
58,732   

46,235  
8,408  
37,325  
55,737  
  329,949    319,454  
80,634  
13,436  
  223,334    214,419  
86,194  
7,584  
2,624  
  929,272    872,050  

80,032   
7,617   
3,513   

76,941   
17,005   

Included in the balance of technical reports, fees for the services provided by LOS are reflected 
Auditors to the different companies of the Santander Consumer Finance Group  (detailed in the attached annexes), as 
follows: 

Audit 
Audit-related services 
Tax services 
Other services 
Total 

Millions of Euros 
2022 
2023 

16.3   
0.8   
—   
0.1   
17.2   

17.4  
0.6  
—  
0.2  
18.2  

The audit services and major non-audit services included, where appropriate, under each concept in the table above are 
detailed below:  

• 

• 

• 

Audit services: Audit of the individual and consolidated annual accounts of Santander Consumer Finance and the 
companies that are part of the Group in which PricewaterhouseCoopers Auditores, S.L or another firm in the 
PwC  network  is  an  external  auditor;  audit  of  the  interim  consolidated  financial  statements  of  Santander 
Consumer Finance; reporting for the purposes of the integrated audit of the consolidated financial statements 
and the internal control over financial information (SOx) of Banco Santander, S.A; for those Group entities that 
are required to do so; limited reviews of financial statements; E Regulatory reports required to the auditor for 
different entities of the Group. 

Audit-related services: Issuance of comfort letters, financial and non-financial information verification services 
required by regulators or other documentation reviews to be submitted to supervisory bodies, both domestic 
and foreign, which by their very nature are normally provided by the external auditor. 

Tax  services:  Tax  advice  and  compliance  services  allowed  in  accordance  with  the  applicable  independence 
regulations and that have no direct impact on the audited financial statements, provided to Group companies 
outside Spain.  

 141 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  Other services: Issuance of reports of agreed procedures, assurance reports and special reports, made under 

accepted standards of the profession; as well as other reports required by the regulator. 

The concept ‘Audit’ includes the fees corresponding to the audit of the year, regardless of its end date. In the event of 
subsequent adjustments to these, which are not significant in any case, for the purpose of facilitating comparison, they 
are presented in this note in the year for which the audit is concerned. The rest of the services are included depending on 
the time of their approval by the audit committee. 

The  services  contracted  to  the  auditors  comply  with  the  independence  requirements  established  in  the  applicable 
European and Spanish regulations, as well as by the rules of the SEC and the Public Accounting Oversight Board (PCAOB) 
that apply to the Group and, in no case, they include the performance of work incompatible with the role of the auditor. 

40. Impairment or reversal of impairment of non-financial assets  

The breakdown of the balance in this chapter of the consolidated profit and loss accounts for the years 2023 and 2022 is 
as follows: 

EUR Thousands 

2023 

2022 

Tangible assets (*) 
Intangible assets (Note 15) 
Others 

985  
11,647  
9,227  
21,859  
(*) As at 31 December 2023 and 2022, no amounts have been recorded for loss of valuation corrections 
due to impairment of tangible property for own use (see Note 13). 

(169)  
5,337   
8,486   
13,654   

The amount recorded in the chapter “Impairment or reversal of impairment of non-financial assets – intangible assets” 
as at 31 December 2023 corresponds mainly to impairments due to obsolescence of elements of the intangible asset – 
(see note 15).  

41. Gains or (losses) on deregistration of non-financial assets and equity accounts, net  

The breakdown of the balance in this chapter of the consolidated profit and loss accounts for the years 2023 and 2022 is 
as follows: 

EUR Thousands 

2023 

2022 

Income/(Expenditure) 

Gains: 
Tangible and intangible fixed assets (Notes 13 and 15)   
Participations  

Losses: 
Tangible and intangible fixed assets (Notes 13 and 15)   

837   
81,990   
82,827   

(694)  
(694)  
82,133   

791  
632  
1,423  

(221) 
(221) 
1,202  

The amount recorded in the chapter “Earnings or (losses) on cancelation of non-financial assets and equity accounts, net” 
as of December 31, 2023 corresponds mainly to the result obtained in the sale of the origination rights of the Operational 
Lease business by the joint ventures of Belgium, France, Italy, the Netherlands, Poland and Spain in the context of the 

 142 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
reorganization of the Stellantis agreement - (see note 3). It also includes the result obtained in the sale of the shares of 
the joint ventures of Germany and United Kingdom A within the framework of the aforementioned agreement. 

42. Gains or (losses) from non-current assets and disposal groups classified as held for sale  not eligible as discontinued 

activities 

The breakdown of the balance in this chapter of the consolidated profit and loss accounts for the years 2023 and 2022 is 
as follows: 

Net gains (losses) on sales 

Endowment of impairment losses (net) (Note 
11) 

EUR Thousands 

2023 
2022 
Income/(Expenditure) 

(1,089)  

(780) 

(588)  

(1,677)  

652  

(128) 

43. Fair value of financial instruments 

The following table summarizes the fair values, as at 31 December 2023 and 2022, of the financial instruments 
(assets  and  liabilities)  that,  according  to  the  above  criteria,  are  presented  as  measured  in  these  consolidated 
annual accounts at fair value, classified according to the different valuation methodologies followed by the Group 
to determine their fair value: 

31/12/2023 

Internal 
models 
 (*) 

Published 
quotes 
 In active 
markets  
(Level 1) 

EUR Thousands 

Total 

Published 
quotes 
In active 
markets  
(Level 1) 

31/12/2022 

Internal 
models  
(*) 

Total 

—   

323,898   

323,898   

—   

494,664   

494,664  

4   

1,539   

1,543   

6   

1,870   

1,876  

165,936   

8,927   

174,863   

735,775   

12,694   

748,469  

—   

—   

390,497   

390,497   

343,594   

343,594   

—   

—   

1,131,071   

1,131,071  

466,031   

466,031  

Financial assets held for trading 

Non-trading financial assets obligatorily 
measured at fair value through profit or 
loss 

Financial assets designated at fair value 
through other comprehensive income 

Derivatives – Coverage Accounting 
(Assets) 
Financial liabilities held for trading 

Financial liabilities designated at fair 
value through profit or loss 
Derivatives – Hedge Accounting 
193,787  
(Liabilities) 
(*)  In  their  entirety,  the  main  variables  (inputs)  used  by  the  models  are  derived  from  observable  market  data  (Level  2,  according  to  IFRS 7  –  Financial  Instruments: 
Disclosure). 

440,267   

193,787   

440,267   

—   

—   

—   

—   

—   

—   

—   

—  

During the years 2023 and 2022, the Group has not made significant transfers of financial instruments between 
the  different  valuation  methodologies.  No  changes  have  been  made  to  the  valuation  techniques  of  financial 
instruments. Moreover, the movement of Tier 3 financial assets was not significant during the years 2023 and 
2022. 

 143 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
General evaluation criteria 

The Santander Group, of which the Group is part, has developed a formal process for the systematic valuation and 
management  of  financial  instruments,  implemented  globally  in  all  units,  including  the  Group’s  units.  The 
governance scheme of this process The Group distributes responsibilities between two independent divisions: 
Financial Management (responsible for the daily management of financial products) and Risk (which assumes the 
periodic validation of valuation models and market data, the process of calculating risk metrics, approving policies 
for new operations, managing market risk and implementing valuation adjustment policies). 

The  approval  of  a  new  product  involves  a  sequence  of  several  steps  (application,  development,  validation, 
integration into corporate systems and quality review) before its commissioning into production. This process 
ensures that the valuation systems have been properly reviewed and are stable before they can be used. 

The following sections detail the most important products and instrument families, together with their respective 
valuation  techniques  and  inputs  by  asset  type.  In  the  case  of  the  Group,  the  main  positions  are  derived  from 
simple (simple) instruments, mainly interest rate swaps and cross currency swaps. 

Interest rate and fixed income 

The type of interest rate assets includes simple instruments, such as interest rate forwards, interest rate swaps 
and cross currency swaps, valued at the net present value of estimated future flows discounted on spreads basis 
(swap and cross currency). determined according to the frequency of payments and the currency of each leg of the 
derivative. In general, in Grupo Santander, simple options (vanilla), including caps and floors and swaptions, are 
valued using the Black-Scholes model, which is one of the reference models in the industry. For the valuation of 
more  exotic  derivatives,  more  complex  models  generally  accepted  as  standard  among  institutions  are  used, 
although in Grupo Santander Consumer derivatives are generally simple (plain vanilla). 

These valuation models are fed with observable market data such as deposit interest rates, futures rates, cross 
currency swaps and constant maturity swaps, as well as spreads basis, from which different interest rate curves 
are calculated, as well as the exchange rates. depending on the frequency of payments, and discount curves for 
each  currency.  In  the  case  of  options,  implicit  volatilities  are  also  inputs  to  the  model.  These  volatilities  are 
observable  in  the  market,  both  for  caps  and  floors  options  and  for  swaptions,  making  interpolations  and 
extrapolations of volatilities from the quoted ranges using models generally accepted in the industry. The valuation 
of more exotic derivatives may require the use of unobservable data or parameters, such as correlation (between 
interest rates and between asset classes), reversal rates to the average and prepayment rates, which are generally 
defined from historical data or by calibration. 

Inflation-related  assets  include  bonds  and  swaps  linked  to  zero  or  annual  coupon  inflation,  valued  using  the 
present  value  method  through  forward  estimation  and  discount.  Inflation  index  derivatives  are  valued  with 
standard models or more complex models as appropriate. The valuation inputs of these models consider the swap 
spreads  linked  to  observable  inflation  in  the  market  and  estimates  of  seasonality  in  inflation,  from  which  a 
forward  inflation  curve  is  calculated.  Likewise,  the  implicit  volatilities  extracted  from  zero  and  annual  coupon 
inflation options are also inputs for the valuation of more complex derivatives. 

Fixed  income  instruments  include  products  such  as  bonds,  bills  or  promissory  notes  whose  valuation,  as 
described above, can be done by observing their price in listed markets, models constructed from observable data 
or other techniques in cases where neither of the above two alternatives is possible.  

Equities and exchange rate 

The  most  important  products  in  these  asset  classes  are  forward  and  futures  contracts,  as  well  as  simple 
derivatives  (vanilla),  listings  and  OTC  (Over-The-Counter),  on  individual  underlying  and  asset  baskets.  Simple 
options  (vanilla)  are  valued  using  the  standard  Black-Scholes  model,  while  more  exotic  derivatives,  involving 
future yields, average performance or digital characteristics, barrier or repurchase possibility (callable) are valued 
using generally accepted industry models or custom models, as appropriate. For derivatives on illiquid shares, the 
hedging is done considering the liquidity restrictions in the models.  

Equity model inputs generally consider interest rate curves, spot prices, dividends, repo margin spreads, implicit 
volatilities, stock-index correlation, and cross-asset correlation. The implicit volatilities are obtained from market 
quotes of simple options (vanilla) call and put of European and American type. Through various interpolation and 
extrapolation techniques, continuous volatility surfaces for illiquid stocks are obtained. Dividends are generally 
estimated in the medium and long term. As for correlations, they are obtained, where possible, implicitly from 

 144 

 
market quotes of products dependent on the correlation, in other cases, proxies are made to correlations between 
reference underlying or obtained from historical data.  

As for the inputs of the exchange rate models include the interest rate curve of each currency, the spot exchange 
rate and the implied volatilities and the correlation between assets of this class. Volatilities are obtained from 
European  call  and  put  options  that  are  listed  on  the  markets  such  as  at-the-money,  risk  reversal  or  butterfly 
options. Illiquid currency pairs are usually treated using liquid pair data from which the illiquid currency can be 
broken down.  

Credit 

The most common instrument of this class is the Credit Default Swap (CDS), which is used to cover credit exposure 
against a third game. In addition, models are also available for  First-to-Default (FTD), N-to-Default (NTD) and 
Single-tranche Collateralized Debt Obligation (CDO) products. These products are valued with industry standard 
models, which estimate the probability of default of an individual issuer (for CDS) or the probability of joint default 
of more than one issuer for FTDs, NTDs and CDOs. 

The valuation inputs are the interest rate curve, the CDS spread curve and the recovery rate. The CDS spread curve 
is  obtained  in  the  market  for  major  individual  indices  and  issuers.  For  less  liquid  issuers,  the  spread  curve  is 
estimated using proxies or other credit-linked instruments. Recovery rates are usually set to standard values. For 
CDO listings of individual tranches, the joint default correlation of several issuers is implicitly obtained from the 
market. For custom FTD, NTD and CDO, the correlation is estimated by proxies (quoted instruments similar to the 
instruments to be valued) or historical data when there is no other possible alternative. 

Adjustment to the counterparty risk or non-compliance valuation 

Credit Valuation Adjustment (CVA) is an adjustment to the valuation of OTC (Over The Counter) derivatives as a 
consequence of the risk associated with the credit exposure assumed with each counterparty. 

The calculation of AVC is made taking into account the potential exposure with each counterparty in each future 
term. The AVC for a given counterpart is equal to the sum of AVC for all deadlines. For its calculation the following 
inputs are taken into account: 

–  Expected exposure: Including, for each trade, the current market value (MTM) as well as the potential future 
risk (ADD-ON) to each term. Mitigants such as collateral and netting contracts are taken into account, as well 
as a temporary decay factor for derivatives with intermediate payments. 

–  Severity: Percentage of final loss assumed in case of credit/default event of the counterparty. 

–  Probability of default/default: For cases where there is no market information (spread curve quoted by CDS, 

etc.) probabilities are used from ratings, preferably internal. 

–  Discount factor curve. 

The Debt Valuation Adjustment (DVA) is an adjustment to the valuation similar to AVC, but in this case as a result 
of the Group’s own risk assumed by its counterparties in OTC derivatives. 

At the end of December 2023 and 2022, no CVA and DVA adjustments have been recorded for significant amounts.  

In  addition,  in  the  Santander  Group  the  Financing  Fair  Value  Adjustment  (FFVA)  is  calculated  by  applying  the 
market’s future financing margins to the expected future financing exposure of any unsecured component of the 
OTC  derivatives  portfolio.  This  includes  the  unsecured  component  of  guaranteed  derivatives,  in  addition  to 
derivatives that are not fully guaranteed. The expected future financing exposure is calculated using a simulation 
methodology, when available. The impact of the FFVA on the Group is not significant for the consolidated financial 
statements as of December 31, 2023 and 2022. 

Valuation adjustments for model risk 

The fair value of financial instruments derived from previous internal models takes into account, inter alia, the 
terms  of  contracts  and  observable  market  data,  including  interest  rates,  credit  risk,  exchange  rates  and 
prepayments.  

 145 

 
The valuation models described above do not incorporate significant subjectivity, since such methodologies can 
be adjusted and calibrated, where appropriate, by internal calculation of fair value and subsequent comparison 
with the corresponding actively traded price, however, valuation adjustments may be necessary when quoted 
market prices are not available for comparison purposes.  

The  sources  of  risk  to  consider  are  generally  associated  with  uncertain  model  parameters,  illiquid  underlying 
issuers, low-quality market data or unavailable risk factors (sometimes the best possible alternative is to use 
limited models with controllable risk). In these situations, the Group calculates and applies valuation adjustments 
in accordance with general industry practice. The following are the main sources of model risk that could exist: 

– 

In fixed income markets, model risks include correlation between fixed income indices, basis modeling, model 
parameter calibration risk, and treatment of near-zero or negative interest rates. Other sources of risk stem 
from  the  estimation  of  market  data,  such  as  volatilities  or  interest  rate  curves,  both  estimation  and  flow 
discount. The price disparity depending on different market contributors, or the concentration of the asset in it, 
could also be sources of risk to consider in the fixed income market.  

–  Currency markets are exposed to model risk by modeling forward skew, and the impact of stochastic interest 
rate modeling and correlation for multi-asset instruments. Market data risk may also arise, from the illiquidity 
of specific currency pairs or different price contributors in the composition of the curve.  

–  The most important source of model risk in credit derivatives comes from estimating the correlation between 
odds of default of different underlying issuers. For illiquid underlying issuers, the CDS spread may not be well 
defined. 

 146 

 
The financial instruments at fair value whose valuation is based on internal models (Tier 2 and Tier 3) as at 31 December 
2023 and 2022 are shown below: 

 147 

 
EUR Thousands 

Reasonable values 

Reasonable values 

calculated using 

calculated using 

internal models as of 

internal models as of 

31/12/2023 

31/12/2023 

(Level 2) 

(Level 3) 

Valuation Techniques 

Main assumptions 

ASSETS: 
Financial assets held for trading 

Derivatives   
Swaps   

Interest rate options   

Others   

Non-trading financial assets 
obligatorily measured at fair value 
through profit or loss 

Heritage Instruments   

Debt securities   

Loans and advances   

Derivatives - hedge accounting 

Swaps   

Others   

Financial assets designated at fair 

value through other comprehensive 
income 

323,898   

323,898   
274,279   

48,219   

1,400   

—   

—   

—   

—   

390,497   
363,717   

26,780   

1,772   

Heritage Instruments   

1,772   

TOTAL ASSETS 

LIABILITIES: 
Financial liabilities held for trading 
Derivatives 

Swaps   

716,167   

343,594   
343,594   

286,862   

—  

—  
—   Method of the present 

value 

—  

 Black Sholes SLN 

—   Method of the present 

value 

1,539  

Interest rate curves, 
market prices Fx, Basis 

Interest rate curves, 
volatilities 
Interest rate curves, 
volatility surface 

36   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

845   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

658   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—   
—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

7,155  

7,155   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

8,694   

—  
—   
—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

Exchange rate options   

—   

—  

Black Sholes SLN 

Interest rate curves, 
volatilities 

Interest rate options   

48,240   

—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

Derivatives - hedge accounting 

TOTAL LIABILITIES 

Others   

Swaps   

Others   

8,492   

440,267   
331,881   

108,386   

783,861   

—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—   Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—  

 148 

 
  
 
  
  
   
  
  
   
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
  
   
 
 
 
 
  
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
  
EUR Thousands 

Reasonable values 

Reasonable values 

calculated using 

calculated using 

internal models 
31/12/2022 
(Level 2) 

internal models 
31/12/2022 
(Level 3) 

Valuation Techniques 

Main assumptions 

ASSETS: 
Financial assets held for trading 
Derivatives 

Swaps 

Interest rate options 

Others 

Non-trading financial assets 
obligatorily measured at fair value 
through profit or loss 

Heritage Instruments   

Debt securities   
Loans and advances   

494,664   
494,664   

425,843   

37,316   

31,505   

—   

—   

—   
—   

—  
—  

—  Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—   
—  Method of the present 

value 

Interest rate curves, 
volatility surface 

1,870    

39  Method of the present 

value 

1,444   
387   

—    

Interest rate curves, FX 
and EQ market prices, 
dividends, others 

Derivatives - hedge accounting 

1,131,071   

Swaps   

1,068,242   

—  Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

Others   

62,829   

Financial assets designated at fair 

value through other comprehensive 
income 

Heritage Instruments   

TOTAL ASSETS 

LIABILITIES: 

Financial liabilities held for trading 
Derivatives 

Swaps   

Exchange rate options   
Interest rate options   
Others   

Derivatives - hedge accounting 

Swaps   

Others   

TOTAL LIABILITIES 

1,205   

1,205   

1,626,940   

466,031   
466,031   

430,526   

6   
35,484   
15   
193,787  

163,493   

30,294   

659,818   

—  Method of the present 

value 

Interest rate curves, 
volatility surface, market 
prices Fx 

11,489  Method of the present 

value 

Interest rate curves, FX 
and EQ market prices, 
dividends, credit, others 

11,489    
13,359  

—  
—  

—  Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—   
—   
—    

—  Method of the present 

value 

Interest rate curves, 
market prices Fx, Basis 

—  Method of the present 

value 

Interest rate curves, 
volatility surface, market 
prices Fx 

—  

 149 

 
 
  
 
  
  
   
  
  
   
  
  
 
  
  
 
  
  
 
 
 
 
  
  
   
  
 
  
 
 
  
  
   
  
 
  
 
  
  
  
   
  
 
  
  
  
  
 
  
  
  
 
  
  
  
  
 
  
  
 
  
  
 
  
  
 
 
  
 
   
  
 
  
  
 
44. Other information 

a)  Residual deadlines for operations 

The  breakdown,  by  maturity,  of  the  balances  of  certain  headings  of  the  consolidated  balance sheets  as at  31 
December 2023 and 2022 is as follows: 

2023 
EUR Thousands 

On demand  Up to 1 month 

1-3 Months 

3-12 Months 

1-5 Years 

5+ Years 

Total 

Assets: 

Cash and balances at central 
banks 
Financial assets at fair value 

through other 
comprehensive income 
Debt instruments (Note 7) 

Financial assets at amortised 
cost 
Debt instruments (Note 7) 
Loans and advances 
Central banks 
Credit institutions (Note 
6) 
Customers (Note 10) 

Liabilities: 
Financial assets at amortised 
cost-Deposits 
Deposits 
Central banks (Note 17) 
Credit institutions (Note 
17) 
Customers (Note 18) 
Debt instruments in issue 
(Note 19) 
Other financial liabilities  
(Note 20) 

Difference (assets – 
liabilities) 

11,278,533   

—   

—   

—   

—   

—   

49,983   

49,983   

50,828   

50,828   

49,525   

49,525   

—   

—   

—   

—   

11,278,533  

1,001   

1,001   

151,337  

151,337  

4,923,370   

6,217,335   

9,171,609   

26,004,145   

65,666,609   

9,142,819    121,125,887  

—   
4,923,370   
—   
147,235   
4,776,135   
16,201,903   

583,658   
5,633,677   
—   
232,768   
5,400,909   
6,267,318   

850,126   
8,321,483   
—   
210,788   
8,110,695   
9,222,437   

1,086,388   
24,917,757   
—   
637,865   
24,279,892   
26,053,670   

1,669,665   
63,996,944   
—   
199,663   
63,797,281   
65,666,609   

—   

4,189,837  
9,142,819    116,936,050  
—  
1,428,325  
9,142,813    115,507,725  
9,143,820    132,555,757  

—   
6   

35,731,940   
—   
261,352   
35,470,588   
—   

988,808   
36,720,748   
(20.518.845)  

2,178,794   
4   
556,110   
1,622,680   
2,444,016   

592,178   
5,214,988   
1,052,330   

4,828,020   
2,007,603   
568,297   
2,252,120   
3,940,929   

15,530   
8,784,479   
437,958   

10,956,154   
3,365,682   
2,049,167   
5,541,305   
13,251,301   

21,937   
24,229,392   
1,824,278   

14,557,349   
89,287   
10,910,182   
3,557,880   
20,258,188   

101,687   
34,917,224   
30,749,385   

1,732,857   
2,979   
1,330,111   
399,767   
11,710,789   

69,985,114  
5,465,555  
15,675,219  
48,844,340  
51,605,223  

80,651   

1,800,791  
13,524,297    123,391,128  
9,164,629  
(4,380,477)  

 150 

 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
2022 
EUR Thousands 

On demand  Up to 1 month 

1-3 Months 

3-12 Months 

1-5 Years 

5+ Years 

Total 

  6,826,225   

—   

—   

—   

—   

—   

19,144   

409,678   

296,686   

19,144   

409,678   

296,686   

—   

—   

—   

—    6,826,225  

1,000   

726,508  

1,000   

726,508  

  6,957,723    5,517,489    7,836,587    22,883,416    56,688,948    13,210,385   113,094,548  

—   

105,025    1,086,118    2,106,033    2,887,885   

—    6,185,061  
  6,957,723    5,412,464    6,750,469    20,777,383    53,801,063    13,210,385   106,909,487  
19,736  
390,306  

—   
248,388   

—   
18,282   

—   
98,279   

—   
11,483   

19,736   
13,777   

—   
97   

  6,709,335    5,378,951    6,738,986    20,759,101    53,702,784    13,210,288   106,499,445  
  13,783,948    5,536,633    8,246,265    23,180,102    56,688,948    13,211,385   120,647,281  

31,982,008   

2,789,937   

3,198,629   

12,254,331   

20,370,972   

252,193   

70,848,070  

—   

13   

66   

9,140,720   

8,750,588   

9,254   

17,900,641  

487,358   
31,494,650   

330,687   
2,459,237   

1,558,296   
1,640,267   

788,927   
2,324,684   

8,304,618   
3,315,766   

150,316   
92,623   

11,620,202  
41,327,227  

—   

274,496   

4,272,678   

7,616,878   

17,583,722   

9,107,986   

38,855,760  

426,276   
32,408,284   

750,831   
3,815,264   

602   
7,471,909   

30,698   
19,901,907   

87,623   
38,042,317   

77,370   

1,373,400  
9,437,549    111,077,230  

Assets: 

Cash and balances at central 
banks 
Financial assets at fair value 

through other comprehensive 
income 
Debt instruments (Note 7) 
Financial assets at amortised 
cost 

Debt instruments (Note 7) 
Loans and advances 
Central banks 

Credit institutions (Note 6)   
Customers (Note 10) 

Liabilities: 
Financial assets at amortised 
cost-Deposits 
Deposits 

Central banks (Note 17) 

Credit institutions (Note 17) 
Customers (Note 18) 
Debt instruments in issue 
(Note 19) 
Other financial liabilities  
(Note 20) 

Difference (assets – liabilities) 

(18.624.336)  

1,721,369   

774,356   

3,278,195   

18,646,631   

3,773,836   

9,570,051  

For the purpose of an adequate understanding of the information shown in the above tables, note that they have been 
constructed considering the contractual maturity of the financial instruments included therein, and that they do not take 
into  account, therefore,  the  stability  of  certain  liabilities  such as  customer  current  accounts  and  the  renewal  capacity 
historically shown by the Group’s financial liabilities. Since they exclusively include financial instruments at the balance 
sheet date, they do not include participations, nor the cash flows generated by them, nor the cash flows from the results 
generated by the Bank. 

 151 

 
 
 
  
  
 
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
b)  Euro value of assets and liabilities 

The breakdown of the euro equivalent of the main balances of the consolidated balance sheets as at 31 December 

2023 and 2022 attached held in foreign currency, taking into account the nature of the items comprising it, is as 

follows: 

Cash and balances at central banks 

Financial instruments held for trading 

Financial assets at fair value through 

other comprehensive income 
Derivatives - hedge accounting 
Assets included in disposal groups 
Investments in joint ventures and 

associates 
Tangible assets 
Intangible assets 
Tax assets and liabilities 

Equivalent value in EUR millions 
2022 
2023 

Assets 

Liabilities 

Assets 

Liabilities 

269   

—   

1   

18   
8   

751   

208   
226   
140   

—   

—   

—   

33   
—   

—   

—   
—   
278   

865   

38   

1   

63   
7   

686   

104   
221   
261   

—  

39  

—  

31  
—  

—  

—  
—  
212  

Financial instruments at amortised cost   

16,494   

11,016   

17,999   

11,650  

Liabilities included in disposal groups 

—   

—   

—   

—  

classified as held for sale 
Provisions 
Others 

—   
78   
18,193   

6   
241   
11,574   

—   
51   
20,296   

25  
264  
12,221  

c)  Fair value of unrecorded financial assets and liabilities at fair value 

Financial assets owned by the Group are recorded in the accompanying consolidated balance sheets at fair value, 
except  for  items  included  under  cash  headings,  cash  balances  in  central  banks  and  other  demand  deposits, 
financial assets at amortized cost - loans and advances - clients, equity instruments whose market value, where 
applicable,  cannot  be  reliably  estimated  and  financial  derivatives  which  have  these  instruments  as  their 
underlying asset and are settled through delivery thereof, if any. 

Similarly, except for financial liabilities in the trading book and financial derivatives, the Group’s financial liabilities 
are recorded in the consolidated balance sheets attached to their amortized cost. 

 152 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
i.  Financial assets measured on a non-fair value basis 

The following is a comparison between the value of the Group's financial assets measured on a basis other than 
fair value as at 31 December 2023 and 2022 and their corresponding fair value at the close of those years: 

Active 

Carrying 
amount 

Fair Value 

2023 
Level 1 

EUR Thousands 

Level 2 

Level 3 

Carrying 
amount 

Fair Value 

2022 
Level 1 

Level 2 

Level 3 

Financial 

assets at 
amortised cost 
Loans and 
advances 
Debt 
instruments 

  116,936,050    115,589,091   

—   

1,294,702    114,294,389    106,909,487    104,883,727   

—   

246,580    104,637,147  

4,189,837   

4,154,302   

4,154,302   

—   

—   

6,185,061   

6,097,660   

6,097,660   

—   

—  

  121,125,887    119,743,393   

4,154,302   

1,294,702    114,294,389    113,094,548    110,981,387   

6,097,660   

246,580    104,637,147  

ii.  Financial liabilities measured other than fair value 

The following is a comparison between the value of the Group's liabilities measured on a non-fair value basis and 
their corresponding fair value at year-end: 

Amount 
Carrying 
amount 

Value 
Fair Value 

2023 

EUR Thousands 

Level 1 

Level 2 

Level 3 

Amount 
Carrying 
amount 

Value 
Fair Value 

2022 

Level 1 

Level 2 

Level 3 

  69,985,114    69,993,948   

—    30,769,147    39,224,801    70,848,070    69,483,115   

—    33,413,317    36,069,798  

  51,605,223    51,579,484   

4,845,601    43,743,689   

2,990,194    38,855,760    37,826,675   

4,979,748    29,533,203   

3,313,724  

  121,590,337    121,573,432   

4,845,601    74,512,836    42,214,995   109,703,830   107,309,790   

4,979,748    62,946,520    39,383,522  

Liabilities 

Financial 

liabilities at 
amortized cost 
Deposits 
Debt securities 

in issue and 

other financial 
liabilities (*) 

(*) In addition, other financial liabilities amounting to EUR 1,800,791 and EUR 1,373,400 thousand are recorded in December 

2023 and December 2022 respectively 

iii.  Valuation methods and inputs used 

The main measurement methods and inputs used in the 31 December 2023 and 2022 estimates of the fair value 
of financial assets and liabilities in the above tables are as follows: 

–  Financial assets at amortized cost - loans and advances: Fair value has been estimated using the present value 
technique.  Factors  such  as  expected  maturity  of  the  portfolio,  market  interest  rates,  spreads  of  new 
concession of trades, or market spreads – if available – have been considered in the estimate. 

–  Financial liabilities at amortized cost: 

i)  The fair value of central bank deposits has been assimilated to their carrying value as they are mainly 

short-term balances. 

ii)  Deposits of credit institutions: Fair value has been obtained by the present value technique by applying 

interest rates and market spreads. 

 153 

 
 
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
 
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
  
  
  
  
  
  
iii)  Customer deposits: Fair value has been estimated using the present value technique. Factors such as the 
expected maturity of operations and the Group's current financing cost in similar operations have been 
considered in the estimate. 

iv)  Debt securities issued: Fair value has been determined on the basis of market quotes for such instruments 

– where available – or by the present value technique, applying interest rates and market spreads. 

45. Information segmented by geographic areas and by business 

a)  Geographical areas 

In  the  main  level  of  segmentation,  derived  from  the  management  of  the  Group,  six  segments  are  presented, 
corresponding to five operational areas, each of them collecting the totality of businesses that the Group develops 
in them: Spain, Italy, Germany, Nordics (Scandinavia), France and the rest. 

The preparation of the financial statements of each operating segment is made from the aggregation of the units 
that exist in the Group. The basic information corresponds both to the accounting data of the legal units that are 
integrated in each segment and to that available from the management information systems. In all cases, the 
financial statements are consistent with the accounting criteria used in the Group. Consequently, the sum of the 
profit and loss accounts of the different segments coincides with the consolidated profit and loss accounts. As for 
the balance sheet, the necessary process of opening the different business units, which are integrated into a single 
consolidated  balance  sheet,  implies  reflecting  the  different  amounts  borrowed  and  taken  between  them as  a 
greater  volume  of  the  assets  and  liabilities  of  each  business.  These  amounts,  corresponding  to  inter-group 
liquidity, are eliminated in the column Intergroup eliminations of the following table, in order to reconcile the 
amounts contributed by each business unit to the balance sheet of the consolidated Group. 

In  addition,  and  for  presentation  purposes,  each  geographical  unit  is  maintained  as  its  own  resources 
corresponding to its individual financial statements, offsetting them as a capital endowment made by the Spain 
area that acts as the holding of the rest of the businesses; reflecting, therefore, the Group’s total own resources. 

The balance sheet and profit and loss account, summarized, for the different geographical areas are as follows: 

 154 

 
Consolidated balance sheet (Condensed) 

Spain 

Italy 

Germany 

Nordics 

2023 

France 

Rest 

EUR Thousands 

Total 

Spain 

Italy 

Germany 

Nordics 

2022 

France 

Rest 

Intra-group 

eliminations 

(*) 

  29,092,539    15,409,421    45,897,181    18,643,312    18,913,021    21,703,111   
30,568   
1,000   
1,050,885   
271,606   
2,997,479   

(34,150,860)   115,507,725    13,435,196    10,180,074    38,654,354    17,394,410    16,353,163   
3,394   
105,746   
249,295   
4,771,162   
209,173   
  15,710,622   
31,549   
320,110   
  14,532,746   
1,711,537   
  64,532,925    18,166,969    78,413,070    20,692,445    37,741,011    26,054,649    (102,253,581)   143,347,488    19,312,088    12,166,052    50,980,770    20,921,617    18,558,111   

323,898   
(1)  
4,342,018   
(12,655,147)  
1,428,325   
(35,846,805)  
1,663,917   
6,554,097   
(21,264,685)   15,191,425   

65,756   
97,049   
6,160,791   
452,212   
91,259    10,843,405   
208,429   
3,736,548   
1,939,892    11,678,096   

120,854   
3,619,344   
2,451,564   
2,990,795   
3,143,859   

21,280   
4,664,444   
9,471,122   
106,185   
4,564,959   

9,916   
492,215   
1,807,037   
129,642   
1,088,397   

3,540   
1,926,404   
2,444,141   
150,372   
1,352,435   

3,500   
947,556   
107,837   
247,302   
742,938   

—   
450,751   
944,262   
71,370   
519,595   

5,794,708   
—   
1,000   
853,300   
55,075   
657,028   
7,361,111   

Intra-group 

eliminations 

Total 

(*) 
6,643,981    108,455,886  
356,960   
494,664  
6,913,013  
174,004   
(8,299,435)  
410,042  
5,261,550  
1,832,747   
271,688   
8,744,539  
979,945    130,279,694  

1,507,115    42,911,768   
5,112,359   
  27,601,048   
5,487,778   
3,218,110   
  19,504,388    10,429,607    15,993,283   
1,136,119   
3,014,656   
1,876,017    11,005,583   

3,386,021   
4,775,402   
7,175,670   
1,272,925   
2,573,047   
647,970   
  11,042,203   
  64,532,923    18,166,968    78,413,068    20,692,444    37,741,011    26,054,649    (102,253,575)   143,347,488    19,312,088    12,166,052    50,980,771    20,921,616    18,558,110   

304,790   
(18,390,685)   48,844,340   
(13,301,402)   51,605,223   
1,791,678   
(49,892,137)   21,140,774    15,490,700   
1,258,558   
(1,172,488)  
9,220,266   
466,362   
(19,496,863)   12,536,885   

8,978,293   
4,442,503   
4,282,987   
2,931,184    11,974,532    13,693,973   
4,708,483   
5,403,084    14,994,066   
1,685,159   
3,220,030   
1,524,531   
3,269,396   

1,390,953    25,209,910   
684,647   
6,901,467   
8,172,755    11,124,669   
2,816,140   
749,020   
4,928,585   
1,168,677   

7,217,679   
4,476,361   
5,904,385   
478,134   
2,845,057   

63,865   
3,316,018   

3,899,821   
(81,947)   41,327,227  
384,083    19,842,122    38,855,760  
(20,177,820)   29,520,843  
1,830,484   
236,943   
244,552   
8,356,394  
1,160,648    12,219,470  
1,002,171   
979,946    130,279,694  
7,361,111   

Spain 
521,664   
14,368   
71,147   
(2,290)  
7,094   
611,982   
(233,372)  
(99,233)  
(134,139)  
(19,157)  
(186,763)  
172,691   
157,245   
—   
157,245   
109,042   

Italy 
361,279   
4,300   
91,816   
10,371   
1,016   
468,782   
(188,151)  
(97,532)  
(90,618)  
(28,916)  
(62,371)  
189,344   
130,729   
—   
130,729   
93,191   

Germany 

781,217   
32,119   
381,122   
17,669   
159,139   
1,371,266   
(709,259)  
(424,992)  
(284,267)  
(91,340)  
(206,325)  
364,342   
257,135   
—   
257,135   
234,676   

2023 
Nordics 

674,063   
855   
26,918   
(363)  
15,385   
716,859   
(278,317)  
(138,968)  
(139,349)  
(29,388)  
(93,342)  
315,811   
241,183   
—   
241,183   
241,183   

France 
553,671   
13,160   
104,368   
5,759   
(7,839)  
669,119   
(209,944)  
(89,885)  
(120,059)  
(11,361)  
(6,951)  
440,863   
318,413   
—   
318,413   
144,618   

Rest (*) 
533,259   
12,273   
53,953   
105,342   
(15,430)  
689,397   
(265,522)  
(104,683)  
(160,840)  
(28,629)  
(77,551)  
317,695   
216,445   
—   
216,445   
181,223   

Total 
3,425,153   
77,075   
729,324   
136,488   
159,365   
4,527,405   
(1,884,565)  
(955,293)  
(929,272)  
(208,791)  
(633,303)  
1,800,746   
1,321,150   
—   
1,321,150   
1,003,933   

Spain 
540,404   
16,049   
62,799   
8,244   
9,618   
637,114   
(229,462)  
(92,691)  
(136,771)  
(14,150)  
(118,174)  
275,329   
205,405   
—   
205,405   
149,887   

Italy 
357,183   
3,489   
80,755   
12,277   
(5,564)  
448,140   
(145,216)  
(72,383)  
(72,833)  
(16,716)  
(47,661)  
238,547   
165,600   
—   
165,600   
129,422   

Germany 
1,025,770   
28,486   
439,316   
12,215   
152,164   
1,657,950   
(708,889)  
(418,797)  
(290,092)  
(101,587)  
(157,005)  
690,470   
469,856   
—   
469,856   
433,407   

2022 
Nordics 

668,299   
1,865   
36,344   
(3,273)  
(1,972)  
701,262   
(242,502)  
(134,750)  
(107,752)  
(25,451)  
(73,645)  
359,664   
272,881   
—   
272,881   
272,881   

France 
532,357   
10,115   
104,558   
48,989   
(15,614)  
680,405   
(194,244)  
(87,748)  
(106,496)  
(8,003)  
(48,466)  
429,692   
340,528   
—   
340,528   
160,238   

Rest (*) 
447,194   
36,732   
59,764   
(18,766)  
(3,306)  
521,620   
(235,919)  
(77,813)  
(158,106)  
(23,276)  
(48,232)  
214,191   
147,353   
—   
147,353   
1,241,714   

Total 
3,571,207  
96,736  
783,536  
59,686  
135,326  
4,646,491  
(1,756,232) 
(884,182) 
(872,050) 
(189,183) 
(493,183) 
2,207,893  
1,601,623  
—  
1,601,623  
2,387,549  

Financial assets at amortised cost – Central banks and credit 

Financial assets at amortised cost – Customers 
Financial assets held-for-trading 
Debt instruments 
institutions 
Tangible and intangible assets 
Cash and other 
Total assets 
Customer deposits 
Debt securities in issued 
Deposits from central banks and credit institutions 
Other liabilities and equity accounting 
Shareholders’ equity 
Total funds under management 

Consolidated income statement (Condensed) 

NET INTEREST INCOME 
Income from entities accounted for using the equity method   
Net commissions 
Profit/(loss) from financial operations 
Other operating income/(expense) 
OPERATING INCOME 
Administrative and general expenses 

Provisions or reversal from provisions and impairment loss 

Staff costs 
Other 
Amortisation 
charges (net) 
PROFIT OR LOSS BEFORE TAX 
OPERATIONS 
Profit or loss in respect of discontinued operations 
CONSOLIDATED PROFIT OR LOSS 
Attributable to the parent 

PROFIT OR LOSS IN RESPECT OF CONTINUING 

(*) Includes reconciliation between the Group’s segmented information and consolidated financial statements, as well as corporate activities. 

 147 

 
  
 
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Also, in accordance with the requirements of the regulations applicable to the Bank, the following is broken down: 

1.  For  the  geographical  areas  indicated  in  the  aforementioned  regulations,  the  balance  of  “interest  income” 

recorded in the consolidated profit and loss accounts for the years 2023 and 2022: 

Internal market 
Export: 
European Union 
OECD countries 
Other countries 

Total 

EUR Thousands 

2023 

2022 

  1,332,389   

761,812  

  3,839,028    1,546,563  
886,859  
  1,167,979   
—  
—   
  5,007,007    2,433,422  
  6,339,396    3,195,234  

2.  A  distribution  of  revenue  (interest  income,  dividend  income,  commission  income,  gains  or  (-)  losses  on 
derecognition of financial assets and liabilities, gains or losses on financial assets held for trading, gains or 
losses on non-trading financial assets obligatorily measured at fair value through profit or loss, gains or (-) 
losses resulting from hedge accounting and other operating income) by the geographical segments used by 
the Group. For the purposes of the following table, 2023 and 2022: 

Revenue from external 
customers 

Revenue (EUR Thousands) 

) 
Inter-segment revenue 

Total Revenue 

2023 

2022 

2023 

2022 

2023 

2022 

1,600,435 

927,805 

2,397,860 

1,252,932 

1,177,556 

771,190 

969,368 

599,648 

806,354 

206,602 

2,406,789 

1,175,970 

33,923     

23,652     

961,728 

623,300 

2,051,454 

565,810 

441,713 

2,963,670 

2,493,167 

845,036 

798,404 

702,770 

35,700     

94,663     

1,288,632 

590,707 

322,004 

523,491 

256,753 

1,768,263 

1,093,194 

939,699 

1,321,895 

959,523 

—     

—     

(2,354,498)     

(1,546,874)   

(2,354,498) 

(1,546,874) 

8,127,778 

5,966,680 

—     

—     

8,127,778 

5,966,680 

Spain and Portugal 

Italy 

Germany 

Scandinavia 

France 

Rest 

Adjustments and 

eliminations of 

regular income 

between 

segments 

Total 

b)  Business segments 

At the secondary level of segmented information, the Group is organized into 2 main business lines and a grouping 
of other smaller businesses. 

The  "Automotive"  area  contains  all  businesses  associated  with  financing  new  and  used  vehicles  including 
operating and financial leasing, as well as the contribution to the consolidated profit or loss of all the activities 
carried out by the Group related to the financing granted with collateral received as well as the stock credit of 
vehicles marketed by the distributors. 

 148 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
   
   
   
 
 
   
   
   
   
   
 
 
   
   
   
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
 
 
 
 
   
   
   
 
The area of “Consumer Financing” reflects the returns derived from the business of financing consumer products, 
the results derived from direct financing to consumers, by any of the distribution channels, whether physical or 
online and including all the products marketed for it: fixed-term loans, credit cards, etc. 

The area of “Other business” includes the operation that is not included in any of the above categories, mainly 
mortgages and corporate loans. 

The summary consolidated profit and loss accounts, distributed by business, for the years 2023 and 2022 are 
presented below: 

Consolidated profit and loss account (summarized) 

NET INTEREST INCOME 
Income from entities accounted for using the equity method 

Net commissions 
Profit/(loss) from financial operations 
Other operating income 
OPERATING INCOME 
Administrative and general expenses 
Staff cost 
Other 
Depreciation 
Provisions, Impairment losses on financial assets 

PROFIT/(LOSS) BEFORE TAX 
PROFIT/(LOSS) IN RESPECT OF CONTINUING OPERATIONS 
Profit(/loss) in respect of discontinued operations 
CONSOLIDATED PROFIT/(LOSS) 

Consolidated income statement (Condensed) 

NET INTEREST INCOME 

Income from entities accounted for using the equity method 

Net commissions 

Profit/(loss) from financial operations 
Other operating income 

OPERATING INCOME 
Administrative and general expenses 

Staff cost 
Other 

Depreciation 

Provisions, Impairment losses on financial assets 

Vehicles 

2,266,995    
82,869    
439,709    
4,639    
252,561    
3,046,773    
(1,089,706)   
(562,469)   
(527,237)   
(81,421)   
(179,469)   
1,696,176    
1,232,646    
—    
1,232,646    

Vehicles 

2,263,273 
71,275 
450,423 
16,649 
202,696 
3,004,316 
(961,574) 
(453,899) 
(507,675) 
(65,290) 
(171,312) 

EUR Thousands 
 2023 

Other (*) 

Consumer 
Financing 

923,330    
14,352    
234,995    
3    
15,343    
1,188,023    
(438,106)   
(219,889)   
(218,217)   
(44,692)   
(404,560)   
300,666    
212,251    
—    
212,251    

234,828    
(20,146)   
54,620    
131,846    
(108,539)   
292,609    
(356,753)   
(172,935)   
(183,818)   
(82,678)   
(49,274)   
(196,096)   
(123,747)   
—    
(123,747)   

EUR Thousands 
2022 

Other (*) 

Consumer 
Financing 

972,172 
12,293 
282,422 
6,878 
8,648 
1,282,413 
(472,428) 
(229,598) 
(242,830) 
(43,210) 
(283,029) 

335,762 
13,168 
50,691 
36,159 
(76,018) 
359,762 
(322,230) 
(200,685) 
(121,545) 
(80,683) 
(38,842) 

Total 

3,425,153  
77,075  
729,324  
136,488  
159,365  
4,527,405  
(1,884,565) 
(955,293) 
(929,272) 
(208,791) 
(633,303) 
1,800,746  
1,321,150  
—  
1,321,150  

Total 

3,571,207 
96,736 
783,536 
59,686 
135,326 
4,646,491 
(1,756,232) 
(884,182) 
(872,050) 
(189,183) 
(493,183) 

PROFIT/(LOSS) BEFORE TAX 

1,806,140 

483,746 

(81,993) 

2,207,893 

PROFIT/(LOSS) IN RESPECT OF CONTINUING OPERATIONS 

1,350,989

342,973

(92,339) 

1,601,623

Profit(/loss) in respect of discontinued operations 

CONSOLIDATED PROFIT/(LOSS) 

  — 
1,350,989    

  — 

  — 

342,973    

(92,339)   

  — 
1,601,623  

(*) 

It mainly includes the results of the deposits and managed assets business, which are not individually significant in the context of the Group, 
as well as those derived from the Group’s financial management activity. 

 149 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
46. Related parties 

The following are the transactions made by the Group with the parties linked to it, distinguishing between associated 
entities, entities of the Santander Group, members of the Board of Directors of the Bank and members of the Bank’s 
senior  management,  as  of  December  31,  2023  and  2022,  as  well  as  the  income  and  expenses  derived  from  the 
transactions made with those related parties in the years 2023 and 2022. The terms of related party transactions are 
equivalent to those of market-based transactions.  

2023 

EUR Thousands 

2022 

Associates 

Santander 

group 
entities 

Board 
Members 
(*) 

Senior 
manageme
nt (**) 

Associates 

Santander 

Group 
Entities 

Board 
Members 
(**) 

Senior 
Manageme
nt (**) 

Assets: 
Cash, cash balances at central banks and other deposits 
on demand 
Debt instruments 
Loans and advances: 
Customers 
Credit institutions 
Trading Derivatives (Note 9) 
Hedging derivatives 
Other assets 
Liabilities: 
Financial liabilities at amortized cost 
Deposits from credit institutions (Note 17) 
Customer deposits 
Marketable debt securities 
Other financial liabilities 
Trading Derivatives (Note 9) 
Hedging Derivatives 
Other liabilities 
Income statement 
Interest income 
Interest expenses 
Commission income 
Commission expense 

Gains or losses on financial assets and liabilities no 
measured at fair value through profit or loss, net 
Gains or losses of financial assets and liabilities held for 
trading, net 
Gains or losses from hedge accounting, net 
Exchange differences 
Other operating income 
Other operating expenses 
Administrative expenses 
Other gains/losses 
Memorandum items 
Contingent commitments 
Contingent liabilities 
Other commitments 

—   
—   

666,386   
—   
181,615    1,206,895   
158,415   
10,659   
23,200    1,196,236   
223,678   
—   
154,742   
—   
6,817   
8,533   
37,873   12,264,841   
10,003   12,188,919   
75,922   
27,870   
—    9,447,056   
64,653   
241,094   
296,706   
50,041   

24,643   
—   
—   
16   

3,053   
(38)  
133,575   
—   
—   

—   
—   
—   
590   
—   
(3,939)  
—   

245,480   
(595,366)  
39,015   
(10,202)  
5,285   

(6,868)  
(237,240)  
124,838   
7,434   
(78)  
(170,292)  
—   

—   
—   
—   

38,197   
—   
749,846   

—   
—   
13   
13   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   

—   
—   
—   

—   
—   
5   
5   
—   
—   
—   
—   
213   
—   
213   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   

—   
—   
—   

727,896   
—   
—   
—   
584,591   
58,675   
341,326   
37,111   
243,265   
21,564   
334,747   
—   
580,245   
—   
9,710   
7,369   
59,398    9,827,561   
—    9,761,171   
66,390   
—    6,720,540   
17,327   
307,105   
150,346   
42,959   

25,603   
—   
—   
1,989   

59,398   

5,160   
—   
135,902   
(2)  
—   

—   
—   
—   
353   
—   
(3,386)  
—   

7,908   
(105,415)  
158,051   
(5,758)  
—   

1,161   
319,060   
152,469   
10,735   
(3)  
(167,230)  
—   

—   
—   
—   

29,298   
—   
750,238   

—   
—   
14   
14   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   
—   
—   

—   
—   
—   

—  
—  
7  
7  
—  
—  
—  
—  
259  
—  
259  
—  
—  
—  
—  
—  

—  
—  
—  
—  
—  

—  
—  
—  
—  
—  
—  
—  

—  
—  
—  

(*) 

Excluding those entities belonging to the Santander Group that have been considered as associates in this consolidated report, 

(**) 

See Notes 5-b and 5-c, 

 150 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
47. Risk management 

I.  Risk management 

Corporate principles 

Grupo Santander, of which Santander Consumer Finance is a  part, has set itself as a strategic objective to achieve 
excellence in risk management, It has always been a priority axis of action throughout its more than 150 years of 
experience. 

In recent years, it has accelerated its evolution to anticipate and respond to the great challenges of an ever-changing 
economic, social and regulatory environment. 

Consequently,  the  risk  function  is  more  important  than  ever  for  Grupo  Santander  to  remain  a  solid,  safe  and 
sustainable  bank,  an  example  for  the  entire  financial  sector  and  a  benchmark  for  all  those  who  aspire  to  turn 
leadership into risks into a competitive advantage. 

Santander  Consumer  Finance  aims  to  build  the  future  through  early  management  of  all  risks  and  to  protect  the 
present through a robust control environment. Thus, it has determined that the risk function is based on the following 
pillars, which are aligned with the strategy and business model of the Santander Group and take into account the 
recommendations of the supervisory bodies, regulators and best market practices: 

1.  The business strategy is defined within the risk appetite. The Board of Santander Consumer Finance determines 
the amount and typology of the risks it considers reasonable to assume in the execution of its business strategy 
and its development in objective limits, verifiable and consistent with the risk appetite for each relevant activity. 

2.  All risks must be managed by the units that generate them through advanced models and tools integrated into 
the different businesses. Santander Consumer Finance is promoting advanced risk management with innovative 
models  and  metrics,  in  addition  to  a  control,  reporting  and  scaling  framework,  which  allow  to  identify  and 
manage risks from different perspectives. 

3.  Anticipatory vision for all types of risks must be integrated into the processes of risk identification, assessment 

and management. 

4.  The independence of the risk function encompasses all risks and provides an adequate separation between the 
risk generating units and those responsible for their control. It implies that it has sufficient authority and direct 
access  to  the  management  and  governance  bodies  responsible  for  setting  and  overseeing  risk  strategy  and 
policies. 

5.  Risk management needs to have the best processes and infrastructures. Santander Consumer Finance aims to be 

the reference model in the development of infrastructures and processes to support risk management. 

6.  A  risk  culture  integrated  throughout  the  organization,  comprising  a  series  of  attitudes,  values,  skills  and 
guidelines for action against all risks. Santander Consumer Finance understands that advanced risk management 
cannot be achieved without a strong and constant risk culture that is present in each and every one of its activities. 

151 

 
 
 
 
 
 
 
 
 
 
 
 
 
Risk map 

Santander Consumer Finance has a recurring process for the identification of the material risks to which it is or may 
be exposed, which is reflected in the risk map. Material risks should be incorporated into risk appetite, risk strategy, 
risk profile assessment exercise and ICAAP/ILAAP. Below is the latest update of the Santander Consumer Finance risk 
map. 

In its first level the risk map includes the following (General Risk Framework): 

•  Credit risk is the risk of financial loss caused by the default or impairment of the credit quality of a client or 
other third party, to which Santander Consumer Finance has financed or for which a contractual obligation has 
been assumed. 

•  Market risk is the risk incurred as a result of changes in market factors affecting the value of positions in 
trading  portfolios.  This  risk  is  not  relevant  in  Santander  Consumer  Finance  because  it  is  not  a  trading 
institution. 

•  Liquidity risk is the risk that Santander Consumer Finance does not have the liquid financial assets necessary 

to meet its obligations at maturity, or can only obtain them at a high cost. 

•  Structural risk is the risk derived from the management of the different balance sheet items, both in the bank 

portfolio and in relation to insurance and pension activities.  

•  Capital Risk is the risk that Santander Consumer Finance does not have sufficient capital, in quantity or quality, 

to meet its internal business objectives, regulatory requirements, or market expectations.  

•  Operational risk is defined as the risk of loss due to inadequacy or failure of internal processes, personnel and 

systems or due to external events. This definition includes legal risk. 

152 

 
 
 
 
 
 
 
 
 
 
 
•  Financial crime risk is the risk arising from actions or the use of the group’s means, products and services in 
criminal or illegal activities. These activities include, inter alia, money laundering, terrorist financing, violation 
of international sanctions programs, corruption, bribery and tax evasion. 

•  Strategic Risk is the risk of loss or damage arising from strategic decisions, or their poor implementation, 
affecting  the  long-term  interests  of  our  main  stakeholders,  or  an  inability  to  adapt  to  the  evolving 
environment. 

•  Reputational  risk  is  defined  as  the  risk  of  a  negative  economic  impact,  current  or  potential,  due  to  an 
impairment in the perception of the bank by employees, customers, shareholders/investors and society in 
general. 

•  Model risk is the risk of loss derived from inaccurate predictions, which may result in the bank making sub-

optimal decisions, or from improper use of a model. 

The  material  risks  in  Santander  Consumer  Finance  are:  Credit,  default  (including  concentration  and  migration), 
liquidity and funding, structural, structural interest rate, capital, operational, financial and strategic crime. 

The relevant risks in Santander Consumer Finance are: Direct residual value, structural exchange rate, pensions, legal, 
fraud,  IT  and  cyber  risk,  suppliers,  operational  resilience,  transformation,  people,  data,  processes,  regulatory 
compliance, conduct, reputational, model and ESG risks (related to environmental and climate, social and governance 
factors). 

There are two types of risk whose relevance is increasing in recent times and for which Santander Consumer Finance 
is strengthening its management and control: Direct residual value risk and ESG/climate risks. 

Direct residual value risk is defined as the risk of loss that an entity may  have if at any time during the life of an 
automobile contract (loan, lease, etc.) the customer has the option or obligation to return the vehicle as a full and 
final settlement, due to uncertainty about the sale price of the vehicle made at that time. 

ESG factors (environmental and climate, social and governance) can influence traditional risk types (credit, liquidity, 
operational, reputational, etc.) arising from the physical effects of climate change, generated by specific events as 
well  as  chronic  changes  in  the  environment,  such  as  environmental  and  environmental  factors.  or  the  process  of 
transition to a model of development of lower emissions, including legislative, technological or behavioral changes 
of economic agents, as well as the failure to meet the expectations and commitments acquired.  

Corporate Risk Governance 

The objective of the governance of the risk function is to establish adequate and efficient risk decision-making as well 
as effective risk control and to ensure that risks are managed according to the level of risk appetite approved by the 
Board of administration of Santander Consumer Finance. 

To this end, the following principles are established: 

•  Segregation of decision-making and risk control. 

•  Strengthening the responsibility of risk-generating functions in decision-making. 

•  Ensure that all risk decisions have a formal approval process. 

•  Ensure an aggregate view of all types of risks. 

•  Strengthen risk control committees. 

•  Maintain an agile and efficient committee structure, ensuring: 

–  Participation  and  involvement  in  risk  decisions,  as  well  as  in  their  supervision  and  control,  of 

management bodies and senior management. 

–  Coordination between the different lines of defense that configure the functions of risk management 

and control. 

153 

 
 
 
 
 
 
 
–  Alignment of objectives, monitoring of compliance and implementation of corrective measures when 

necessary. 

–  Existence of an adequate environment for managing and controlling all risks. 

In order to achieve these objectives, the Model Governance Committees scheme must ensure adequate: 

•  Structure, which implies, at least, stratification according to levels of relevance, balanced delegation capacity 

and incident elevation protocols. 

•  Composition, with members of sufficient level of interlocution and sufficient representation of the business 

and support areas. 

•  Operability, that is, frequency, minimum attendance level and appropriate procedures. 

The governance of risk activity should establish and facilitate the channels  of coordination between the units and 
Santander Consumer Finance , as well as the alignment of risk management and control models. 

The governing bodies of Santander Consumer Finance units will be structured according to local regulatory and legal 
requirements and the size and complexity of each unit. 

There are special situations committees (Gold, Silver and Bronze) that will be activated to follow up immediately on 
any event that may affect the business and activity of the entity. 

Roles and responsibilities 

The risk function is structured in three lines of defense, according to corporate policy, to manage and control risks 
effectively: 

– 

– 

– 

First line of defense: Business functions that take or generate risk exposure constitute the first line of defense. 
The first line of defense identifies, measures, controls, monitors and reports the risks that arise and applies the 
internal regulations that regulate risk management. Risk generation should be adjusted to the approved risk 
limits. 
appetite 

associated 

and 

Second  line  of  defense:  Formed  by  the  risk  functions,  which  independently  supervise  and  question  the  risk 
management activities carried out by the first line of defense. This second line of defense should ensure, within 
their respective areas of responsibility, that risks are managed according to the risk appetite defined by senior 
organization. 
management 

throughout 

promote 

culture 

strong 

and 

risk 

the 

a 

Third line of defense: The Internal Audit function is independent to assure the board of directors, and senior 
management, the quality and effectiveness of internal controls, government and risk management systems, 
helping to safeguard our value, solvency and reputation. 

Structure of Risk Committees 

Responsibility for risk control and management lies ultimately with the Board of Directors, from which the powers 
delegated to commissions and committees emanate. At Santander Consumer Finance, the Board relies on the Risk 
Supervision,  Regulation  and  Compliance  committee,  as  an  independent  risk  control  and  oversight  committee.  In 
addition, the Executive Committee devotes special attention to risk management. These statutory bodies form the 
highest level of risk governance. 

Bodies for independent control 

–  Risk, Regulation and Compliance Supervision Commission (CSRRC): 

The Commission's mission is to assist the Board of Directors in the supervision and control of risks, in the definition 
and evaluation of risk policies, as well as in the determination of risk propensity and risk strategy. 

It is composed of external or non-executive directors, with a majority representation of independent directors and 
chaired by an independent director. 

154 

 
 
 
 
 
 
 
The functions of the Risk, Regulation and Compliance Supervision Commission are: 

–  Support and advise the Board of Directors in the definition and evaluation of risk policies affecting Santander 

Consumer Finance and in the determination of risk propensity and risk strategy. 

–  Ensure that the pricing policy for assets and liabilities offered to clients takes full account of the business 

model and risk strategy. 

–  Know  and  evaluate  management  tools,  improvement  initiatives,  project  evolution  and  any  other  relevant 

activity related to risk control. 

–  Determine,  together  with  the  Management  Board,  the  nature,  quantity,  format  and  frequency  of  risk 

information to be received by the Commission and the Management Board. 

–  Collaborate to establish sound remuneration policies and practices. For this purpose, the Risk Supervision, 
Regulation  and  Compliance  Commission  shall  examine,  without  prejudice  to  the  functions  of  the 
Remuneration Commission, whether the incentive policy provided for in the remuneration system takes into 
account risk, capital, liquidity and probability and opportunity of profits. 

–  Risk Control Committee (CCR): 

This collegiate body is responsible for the supervision and global risk control of Santander Consumer Finance in 
accordance with the powers assigned to it by the Board of Directors of Santander Consumer Finance, S.A. 

Its objectives are: 

•  To be the instrument for effective risk control, ensuring that risks are managed according to the Bank’s level 
of  risk  appetite  approved  by  the  Board  of  Directors  of  Santander  Consumer  Finance,  S.A.,  and  allowing  a 
comprehensive view of all the risks identified in the risk map of the general risk framework, including the 
identification and monitoring of both current and emerging risks and their impact on the risk profile of the 
Santander Consumer Finance Group.  

•  Ensure the best estimate of the provision and its proper registration. 

This committee is chaired by the Chief Risk Officer (CRO) of Santander Consumer Finance and is composed of 
executives of Santander Consumer Finance. They are represented, at least, among others, the risk function, which 
the  presidency  exercises,  and  the  functions  of  compliance,  financial  and  management  control,  as  well  as 
representatives of the business areas. The CROs of local entities may participate periodically in order to report, 
among others, the risk profile of the different entities. 

The Risk Control Committee reports to the Risk Supervision, Regulation and Compliance Committee and assists it 
in its role of supporting the Board of Directors. 

–  Provisions Committee: 

The Provisions Committee is the collegiate decision-making body responsible for the global management of the 
provisions in accordance with the powers delegated by the Executive Committee of Risks of Santander Consumer 
Finance S.A. and will supervise, within its area of action and decision, all topics related to Santander Consumer 
Finance provisions. Its objective is to be the instrument for decision-making, ensuring that they are within the 
government of provisions established in Santander Consumer Finance, as well as to inform the Board of Directors 
or its committees of their activity when necessary. 

Decision-making bodies 

–  Executive Risk Committee (ERC): 

The Risk Executive Committee is the collegiate decision-making body responsible for global risk management in 
accordance with the powers assigned to it by the Board of Directors of Santander Consumer Finance, S.A., and will 
continue, in its scope of action and decision, all risks identified by the Bank. 

155 

 
 
 
 
Its objective is to be the instrument for making risk-taking decisions at the highest level, ensuring that they are 
within the limits set in the risk appetite of the Santander Consumer Finance Group, as well as report its activity to 
the Council or its commissions when required. 

This committee is chaired by the Head of Santander Consumer Finance and is composed of executive directors, 
and other executives of Santander Consumer Finance, being represented, among others, the functions of risk, 
financial, management control and compliance. The CRO of Santander Consumer Finance has the right of veto 
over the decisions of this committee. 

•  Proposal Sub-committee (RPSc): 

Santander  Consumer  Finance’s  Sub-Committee  on  Risk  Proposals  is  the  collegiate  decision-making  body 
responsible  for  making  decisions  relating  to  business  operations  and  countries,  in  terms  of  credit,  market, 
liquidity and structural risk (or any other type of risk if necessary), ensuring that they are within the limits set in 
Santander Consumer Finance’s risk appetite as well as reporting their activity to the Risk Executive Committee 
when required. 

This committee is chaired by the CRO of Santander Consumer Finance, and is composed of executives of Santander 
Consumer Finance, being represented, among others, the functions of risk, financial, management control and 
compliance. 

The Risk Committee structure of the Western Hub branches: 

Under the merger agreements and for the purpose of ensuring proper governance and continuity of the risk function 
of the branches of the Western Hub by Santander Consumer Finance, S.A (absorbing company): 

• 

As  many  powers,  powers  and  attributions  in  matters  of  risk  were  granted  individually  or  collectively  in  the 
branches, they will remain in force under the same terms and conditions. 

•  What is particularly established in its approval and risk control committees shall remain in force with the same 

functions, unless one or more powers are expressly claimed by a higher-ranking body. 

• 

Any discrepancy in the understanding of the powers and competence of the committees shall be interpreted in 
the sense that it best favors the governance functions of the company as a whole and, in any case, subject to 
the practices and uses of the bodies of higher hierarchy of the entity Santander Consumer Finance S.A. 

Structural organisation of the risk function 

The Group Chief Risk Officer (GCRO) is responsible for the risk function in Santander Consumer Finance and reports 

to the Head of Santander Consumer Finance, who is a member of the Board.  

The  GCRO  advises  and  challenges  the  executive  line  and  also  reports  independently  to  the  Risk,  Regulatory  and 

Compliance Committee and to the Board. 

Advanced  risk  management  is  based  on  a  holistic,  forward-looking  approach  to  risks,  based  on  intensive  use  of 

models, to foster a robust control environment that meets the requirements of the regulator and the supervisor. 

Santander Consumer Finance's risk management and control model shares certain core principles via its corporate 

frameworks.  These  frameworks  are  established  by  the  Group  and  Santander  Consumer  Finance  adheres  to  them 

through  its  management  bodies.  They  shape  the  relationship  between  the  subsidiaries  and  Santander  Consumer 

Finance, including the role played by the latter in validity. 

156 

 
 
 
 
 
 
 
 
The  Group-Subsidiaries  Governance  Model  and  good  governance  practices  for  subsidiaries  recommend  that  each 

subsidiary  should  have  a  bylaw-mandated  risk  committee  and  an  executive  risk  committee  chaired  by  the  Chief 

Executive Officer (CEO). This is in line with best corporate governance practices and consistent with those already in 

place in the Group, as set out in the corporate framework, to which Santander Consumer Finance has signed up. 

Under the Group's internal governance framework, the management bodies of Santander Consumer Finance have 

their own model of risk powers (both quantitative and qualitative), which must follow the principles set out in the 

benchmark models and frameworks developed at the corporate level. 

Given its capacity for comprehensive and aggregated oversight of all risks, the corporation exercises a validation and 

questioning  role  with  regard  to  the  operations  and  management  policies  of  the  units,  insofar  as  they  affect  the 

Group’s risk profile. 

Identifying and evaluating risks is a cornerstone for controlling and managing risk. The main risk types to which the 

Group is exposed are credit risk, market risk, operational risk and compliance and conduct risk. 

Santander Consumer Finance has taken several initiatives to improve the relationship between Santander Consumer 

Finance and its subsidiaries, and to improve the model of advanced risk management.  

•  Credit Risk 

Credit  risk  stems  from  the  possibility  of  losses  arising  from  the  failure  of  clients  or  counterparties  to  meet  their 

financial obligations with the Group, in full or in part. 

The  risk  function  in  Santander  Consumer  Finance  is  organised  by  customer  type,  distinguishing  between 

individualised and standard customers throughout the risk-management process: 

• 

Individualised customers are those assigned to a risk analyst, mainly because of the risk they entail. This category 

includes Wholesale Banking companies and some Retail Banking companies. Risk management involves expert 

analysis, complemented by decision-making support tools based on internal risk assessment models. 

•  Standard risks are those customers to whom no risk analyst is expressly assigned. They generally include risk 

with  individuals,  individual  businesspeople  and  non-individualised  retail  banking  companies.  Management  of 

these risks is based on internal-assessment and automatic-decision models, complemented by teams of analysts 

specialized in specific risk types when the model does not cover the risk or is not sufficiently accurate. 

Key figures in 2023 

The  trend  in  non-performing  assets  and  the  cost  of  credit  reflect  the  impact of  the  deterioration  of  the  economic 

environment mitigated by prudent risk management, which has generally kept these figures lower than those of our 

competitors in recent years. As  a result, Santander Consumer Finance maintains an adequate level of coverage to 

meet the expected loss from the credit risk portfolios managed. 

As of December 2023, the default rate was 2.15%, based on controlled risk, despite the upward trend due to 

adverse situations that have been experienced throughout 2023, the measures applied in the units and the 

157 

 
 
 
Santander Consumer Finance risk appetite. Doubtful loans (2,477 million euros) are distributed by units as follows: 

Nordics represents 21% of the total, Spain and Portugal 26%, Germany and Austria 37%, France 8% and Italy 8%. 

Regarding the type of portfolio, Auto represents 46% of the total, Direct 35%, Cards 7%, Stock Finance 1%, 

Mortgages 3%, Durables 3% and others 5%. 

Despite the macroeconomic environment due to interest rate hikes, inflation and the war between Russia and 

Ukraine, the non-performing loan ratio has closed slightly above the December 2022 data (9 basis points). 

In terms of cost of credit, this ratio has a low risk profile thanks to the granularity and predictability of  Santander 

Consumer Finance's portfolios. The 12-month cost of credit at the end of December 2023 was 0.59%. 

Highlights and trends 

The  profile  of  Santander  Consumer  Finance's  credit  risk  portfolio  is  characterised  by  a  diversified  geographic 

distribution and the predominance of retail banking. 

Global Credit Risk Map 2023  

The following table details the global map of Santander Consumer Finance's gross credit exposure by geographic 

area: 

a)  Global Credit Risk Map 2023 

The following table details the global map of gross credit exposure by geographical area: 

Group- Gross exposure to credit risk 

2023 (million euros)  Variation December 

2022 

% Portfolio 

Spain and Portugal (*) 

Italy 
France 
Germany and Austria 
Nordics (Scandinavia) 
United Kingdom 

Rest 

Total 

16,159 
15,542 
19,412 
44,172 
17,390 
— 

4,967 

117,642 

8.07 % 
50.14 % 
21.78 % 
4.92 % 
(2.39) % 
— % 
10.90 % 

8.47 % 

13.74 % 
13.21 % 
16.50 % 
37.55 % 
14.78 % 
— % 
4.22 % 

100.00 % 

In terms of vision by products at the end of December 2023, Auto represents 62% of the total gross exposure, direct 
11%, mortgages 3%, durables 2%, Stock Finance 14%, cards 2% and others 6%. Germany concentrates the largest 
percentage of the portfolio with 38% along with Austria. On the other hand Nordics (Scandinavia) represents 15%, 
and includes the units of Norway, Denmark, Sweden and Finland. France, including Stellantis Joint Ventures, accounts 
for 17% of the total. Spain, Portugal and their respective units resulting from cooperation with Stellantis, account for 
14% of the total. 

Estimation of impairment losses  

Calculation of expected credit losses: 

158 

 
 
 
 
 
Grupo Santander Consumer Finance calculates expected credit losses using parameters (mainly PD and LGD) based 

on internal models according to specific requirements of IFRS 9 and other guidelines by regulators, supervisors and 

other international organizations (EBA, NCAs, BIS, GPPC). Models are built using internal information with sufficiently 

representative historical depth and granularity, regulatory and management experience, as well as forward-looking 

information based on macroeconomic scenarios, and allow estimating losses throughout the life of the operation. 

They  follow  a  defined  life  cycle  that  includes,  among  others,  a  process  of  internal  validation,  monitoring  and 

governance models to ensure their robustness and suitability for use. 

Determination of significant increase in credit risk 

In order to determine the classification in stage 2, the Group assesses whether there has been a significant increase 

in  credit  risk  (SICR)  since  the  initial  recognition  of  the  transactions,  considering  a  series  of  common  principles 

throughout the Group that guarantee that all financial instruments are subject to this assessment, which considers 

the particularities of each portfolio and type of product on the basis of various quantitative and qualitative indicators. 

Furthermore,  transactions  are  subject  to  the  expert  judgement  of  the  analysts,  who  set  the  thresholds  under  an 

effective integration in management and implemented according to the approved governance. The criteria thresholds 

used by the Group are based on a series of principles, and develop a set of techniques. The principles are as follows: 

–  Universality: all financial instruments subject to a credit rating must be assessed for their possible SICR.  

– 

Proportionality: the definition of the SICR must take into account the particularities of each portfolio.  

–  Materiality: its implementation must be also  consistent with the relevance of each portfolio so as not to 

incur in unnecessary costs or efforts.  

–  Holistic vision: the approach selected must be a combination of the most relevant credit risk aspects (e.g. 

quantitative and qualitative).  

• 

• 

• 

Application  of  IFRS  9:  the  approach  must  take  into  consideration  IFRS  9  characteristics,  focusing  on  a 

comparison with credit risk at initial recognition, as well as considering forward-looking information. 

 Risk management integration: the criteria must be consistent with those metrics considered in the day-to-

day risk management. 

 Documentation: Appropriate documentation must be prepared. The techniques are summarised below: 

– 

Stability  of  stage  2:  in  the  absence  of  significant  changes  in  the  portfolios  credit  quality,  the 

volume of assets in stage 2 should maintain a certain stability as a whole. 

– 

Economic reasonableness: at transaction level, stage 2 is expected to be a transitional rating for 

exposures that could eventually move to a deteriorating credit status at some point or stage 3, as 

159 

 
 
well as for exposures that have suffered credit deterioration and whose credit quality is improving 

and returns to stage 1.  

– 

Predictive power: it is expected that the SICR definition avoids, as far as possible, direct migrations 

from stage 1 to stage 3 without having been previously classified in stage 2.  

– 

Time  in  stage  2:  it  is  expected  that  the  exposures  do  not  remain  categorized  as  stage  2  for  an 

excessive time.  

The  application  of  the  aforementioned  techniques,  conclude  in  the  setting  of  one  or  several  thresholds  for  each 

portfolio in each geography. Likewise, these thresholds are subject to a regular review by means of calibration tests, 

which may entail updating the thresholds types or their values. Identifying a significant increase in credit risk: when 

classifying financial instruments under stage 2, Santander considers: 

–  Quantitative criteria: Santander Consumer Finance reviews and quantifies changes in the risk of default 

during their expected life based on their credit risk level on initial recognition. To recognize significant 

changes so instruments can be classified in stage 2, each subsidiary set quantitative thresholds for its 

portfolios based on Santander's guidelines for consistent interpretation across all our geographies These 

thresholds can be expressed as an absolute or relative increase in the probability of default.  

Of those quantitative thresholds, Grupo Santander considers two: the relative threshold, which shows the 

difference in credit quality since the transaction was approved as a percentage of variation; and the absolute 

threshold, which calculates the total difference in credit quality. All subsidiaries apply them (with different 

values) in the same manner. The use of one or both depends on portfolio type and other aspects, such as 

the starting point for average credit quality.  

–  Qualitative criteria: Several indicators aligned with ordinary credit risk management indicators (e.g. past due 

for  over  30  days,  forbearance,  etc.).  Each  subsidiary  defined  these  criteria  for  its  portfolios.  Santander 

supplements  these  qualitative  criteria  with  expert  opinions.  When  the  presumption  of  a  significant 

deterioration of credit risk is removed, due to a sufficient improvement of the credit quality, the obligor can 

be re-classified to Stage 1, without any probationary period in Stage 2. 

–  Definition of default: Santander incorporated the new definition to provisions calculation according to the 

EBA’s guidelines; the Group is also considering applying it to prudential framework. In addition, the default 

definition and stage 3 have been aligned. 

This definition considers the following criteria to classify exposures as stage 3: financial instruments with 

one or more payments more than 90 consecutive days past due, representing at least 1% of the client's total 

exposure  or  the  identification  of  other  criteria  demonstrating, even  in  the  absence  of  defaults,  that  it  is 

unlikely  that  the  counterparty  is  unlikely  to  meet  all  of  its  financial  obligations.  The  Group  applies  the 

default criteria to all exposures of the impaired client. Where an obligor belongs to a group, the default 

criteria may also be applied to all exposures of the group.  The default classification is maintained during 

160 

 
 
 
the  3-month  test  period  following  the  disappearance  of  all  default  indicators  described  above,  and  this 

period is extended to one year for forbearances that have been classified as default. 

– 

Expected  life  of  financial  instruments:  Santander  estimates  the  expected  life  of  financial  instruments 

according to their contractual terms (e.g. prepayments, duration, purchase options, etc.). The contractual 

period (including extension options) is the maximum time frame for measuring the expected credit loss. If 

financial instruments have an undefined maturity period and available balance (e.g. credit cards), Santander 

estimates  its  expected  life  based  on  the  total  exposure  period  and  effective  management  practices  to 

mitigate exposure. 

– 

Forward-looking vision 

To estimate expected losses, Grupo Santander requires a great deal of expert analysis as well as past, present and 

future data. Santander quantifies expected losses from credit events using an unbiased, weighted consideration of 

up to five future scenarios that could affect our ability to collect contractual cash flows. These scenarios take into 

account the time value of money, the relevant information available about past events and current conditions,  and 

projections of macroeconomic factors that are considered important to estimate this amount (e.g. GDP, house prices, 

rate of unemployment, among others). 

Santander uses forward-looking information in internal management and regulatory processes under several scenarios. 

The Group's guidelines and governance ensure synergy and consistency between these different processes.  

During 2023, the Group has updated the macroeconomic scenarios included in the provision models with the most up-

to-date information on the current environment. Consequently, the Group uses a prospective vision to estimate expected 

losses. 

– 

Additional elements  

Additional elements such an analysis of sectors or other pilars of credit risk analysis are included when necessary if they 

have not been captured by the two elements explained in the paragraph above, and their impacts has not been captured 

161 

 
 
 
sufficiently by the macroeconomic scenarios. Collective analysis techniques are also used, when the potential impairment 

in a group of clients cannot be identified individually.  

Based on the elements described above, Grupo Santander Consumer Finance has evaluated the performance of the credit 

quality  of  its  customers  in  each  of  the  geographical  areas,  for  the  purposes  of  their  staging  classification  and 

consequently, the expected credit loss calculation.  

The detail of the exposure and the impairment losses associated with each of the phases as of December 31, 2023 is 

shown below. In addition, based on the current credit quality of the operations, the exposure is divided in three degrees 

(investment, speculation and default): 

Exposure and impairment losses by stage 2023 
(Millions of Euros)  

Credit quality (*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total risk (**) 
Impairment losses 

Stage 1 
123,604 
13,008 
— 
136,612 
454 

Stage 2 
— 
4,131 
— 
4,131 
266 

Exposure and impairment losses by stage 2022 

(Millions of Euros) 

Credit quality (*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total risk (**) 
Impairment losses 

Stage 1 
116,422 
12,674 
— 
129,096 
477 

Stage 2 
— 
4,172 
— 
4,172 
250 

(*) Detail of credit quality grades calculated for Group management purposes. 

(**) assets at amortized cost, loans and advances, clientele + credit commitments granted. 

Stage 3 
— 
— 
2,541 
2,541 
1,413 

Stage 3 
— 
— 
2,239 
2,239 
1,229 

Total 
123,604 
17,139 
2,541 
143,284 
2,133 

Total 
116,422 
16,846 
2,239 
135,508 
1,956 

As at 31 December 2023 and 2022, the Group did not present significant amounts in impaired assets purchased with 

impairment.  

Provision sensitivity test 

Regarding the evolution of losses due to credit risk, the Group carries out a sensitivity analysis through simulations in 

which immediate variations (shocks) of +/- 100 bps take place in the main macroeconomic variables, assuming constant 

distribution phases of each portfolio of financial assets. In this way, a set of specific and complete scenarios is used, where 

different impacts that affect both the reference variable and the rest of the macroeconomic variables are simulated. These 

impacts  may  originate  from  productivity  factors,  taxes,  wages  or  exchange  rates  and  interest  rates.  Sensitivity  is 

measured  as  the  average  variation  of  the  expected  loss  corresponding  to  the  aforementioned  scenarios.  Following  a 

conservative approach, negative movements take into account an additional standard deviation to reflect the possible 

greater variability of losses. Finally, in order to provide a measure of comparable sensitivity between portfolios, when 

162 

 
 
 
 
 
 
 
using  the  statistical  models  for  scenario  analysis,  the  advances  and  lags  of  the  model  are  eliminated,  thus  avoiding 

capturing only part of the simulated shock. 

Additionally, the Group performs stress test exercises and sensitivity analysis on a recurring basis in exercises such as 

ICAAP, strategic plans, budgets and recovery and resolution plans. In these exercises, a prospective vision of the sensitivity 

of each of the Group's portfolios is created in the event of a possible deviation from the baseline scenario, considering 

both  the  macroeconomic  evolution  materialized  in  different  scenarios,  and  the  three-year  business  evolution.  These 

exercises include potentially more adverse scenarios as well as more plausible scenarios. 

Detail of the main geographical areas 

Following is the risk information related to the most relevant geographies in exposure and credit risk allowances. 

•  Germany 

Information on the estimate of impairment losses 

Below is the details of the exposure and impairment losses associated with each of the stages as of December 31, 
2023  of  Santander  Consumer  Bank  AG  and  Santander  Consumer  Leasing,  GmbH.  In  addition,  depending  on  the 
current credit quality of the transactions, the exposure is divided into three degrees (investment, speculation and 
default): 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2023 
(Millions of Euros) 
Stage 1 
39,935 
— 
— 
39,935 
104 

Stage 2 
79 
834 
— 
913 
56 

Stage 3 
— 
— 
722 
722 
374 

Exposure and impairment losses by stage 2022 
(Millions of Euros) 
Stage 1 
37,009 
— 
— 
37,009 
88 

Stage 3 
— 
— 
566 
566 
272 

Stage 2 
12 
1,145 
— 
1,157 
38 

Total 
40,014 
834 
722 
41,570 
534 

Total 
37,021 
1,145 
566 
38,732 
398 

(*) Detail of credit quality grades calculated for Group management purposes. 

(**) assets at amortized cost, loans and advances, clientele + credit commitments granted. 

The default rate for Germany stood at 2.06% at the end of December 2023 (1.78% at the end of 2022).  

Forward-looking information should be taken into account when estimating expected losses. Specifically, in the 
case of the most significant units in Germany (Santander Consumer Bank AG and Santander Consumer Leasing, 
GmbH) they consider five prospective macroeconomic scenarios, which are updated periodically, over a time 
horizon of 5 years.  

163 

 
 
 
 
 
 
The following is the projected evolution in 2023 of the main macroeconomic indicators used to estimate expected 
losses at Santander Consumer Bank AG and Santander Consumer Leasing, GmbH: 

Magnitudes 

Interest rate (interbank 12m) 
Unemployment rate 
GDP growth 
Growth in housing prices 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 

Base-case 

Better-case 

scenario 

scenario 

scenario 

4.33% 
7.00% 
(0.18%) 
(2.66%) 

3.86% 
6.08% 
0.31% 
(0.99%) 

3.11% 
5.18% 
1.29% 
2.35% 

2.84% 
4.83% 
2.22% 
4.52% 

Best-case 
scenario 

2.70% 
4.46% 
2.69% 
5.61% 

The following is the projected evolution in 2022 of the main macroeconomic indicators used to estimate expected 
losses at Santander Consumer Bank AG and Santander Consumer Leasing, GmbH: 

Magnitudes 

Interest rate (interbank 12m) 
Unemployment rate 
GDP growth 
Growth in housing prices 

Scenario at 5 years (2023-2027) 

Worst-case 
scenario 

Worse-case 

Base-case 

Better-case 

scenario 

scenario 

scenario 

4.04% 
7.70% 
(0.45%) 
(4.54%) 

3.19% 
6.42% 
0.45% 
(2.55%) 

2.33% 
5.14% 
1.36% 
1.70% 

1.71% 
4.84% 
2.08% 
3.73% 

Best-case 
scenario 

1.09% 
4.54% 
2.80% 
5.80% 

Each  macroeconomic  scenario  is  associated  with  a  given  probability  of  occurrence.  In  terms  of  their  allocation, 
Santander  Consumer  AG  and  Santander  Consumer  Leasing,  GmbH  associate  the  base  scenario  with  the  highest 
weights, while associating the lower weights with the most extreme scenarios. The weights used in both 2023 and 
2022 were as follows: 

Worst-case scenario 

Worse-case scenario 

Base-case scenario 

Better-case scenario 
Best-case scenario 

5% 
20% 
50% 
20% 
5% 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of the expected 
losses at the end of 2023 for the most relevant portfolios in Germany is shown: 

Change in expected loss (IFRS9) 

Vehicles 
New 

1.33% 
(0.62%) 

Vehicles 
New 

1.36% 
(0.63%) 

Vehicles 
New 

10.29% 
(2.92%) 

Direct 

7.18% 
(3.08%) 

(1.17%) 
1.34% 

(1.19%) 
1.36% 

(2.41%) 
4.88% 

(6.44%) 
10.15% 

GDP growth: 
(100) p.b. 
100 p.b. 
Unemployment rate: 
(100) p.b. 
100 p.b. 

In relation to the determination of the classification in stage 2, the quantitative criteria applied in the institution are 
based on identifying whether any increase in the PD for the entire expected life of the operation exceeds a number of 
absolute and relative thresholds. Each portfolio has a set of thresholds according to the characteristics and credit risk 
profile of the products that make it up. 

164 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In addition, for each portfolio, a number of specific qualitative criteria are defined indicating that the exposure has 
had a significant increase in credit risk, regardless of the evolution of its PD since the time of initial recognition. The 
institution, among other criteria, considers that an operation presents a significant increase in risk when it presents 
irregular positions > of 30 days. These criteria depend on the risk management practices of each portfolio. 

•  Nordics (Scandinavia) 

 Information on the estimate of impairment losses 

Below is the detail of the exposure and impairment losses associated with each of the  stages as of December 31, 
2023 of the most significant unit of Nordics (Santander Consumer Bank AS). In addition, depending on the current 
credit quality of the transactions, the exposure is divided into three degrees (investment, speculation and default): 

Exposure and impairment losses by stage 2023 
(Millions of Euros) 

Credit quality(*) 

Stage 1 

Stage 2 

Stage 3 

Total 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

14,176 
1,492 
— 
15,667 
78 

— 
408 
— 
408 
40 

— 
— 
419 
419 
236 

14,176 
1,900 
419 
16,494 
355 

Exposure and impairment losses by stage 2022 
(Millions of Euros) 

Credit quality(*) 

Stage 1 

Stage 2 

Stage 3 

Total 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

14,738 
1,701 
— 
16,439 
77 

6 
575 
— 
581 
57 

— 
— 
391 
391 
222 

14,744 
2,276 
391 
17,411 
356 

(*) Detail of credit quality grades calculated for Group management purposes. 

(**) assets at amortized cost, loans and advances, clientele + credit commitments granted. 

Nordics (Scandinavia) default rate stood at 2.94% at the end of December 2023 (2.70% at the end of 2022).  

Forward-looking information should be taken into account when estimating expected losses. In particular, Santander 
Consumer Bank AS considers five prospective macroeconomic scenarios, which are updated periodically, over a time 
horizon of 5 years.  

165 

 
 
 
 
 
 
•  Norway 

The following is the projected evolution in 2023 for the next five years of the main macroeconomic indicators used to 
estimate expected losses in Santander Consumer Bank AS: 

Magnitudes 

Interest rate 

Unemployment rate 

Growth in housing prices 

GDP growth 

Worst-case 
scenario 

4.24% 

4.33% 

(0.49%) 

0.29% 

Scenario at 5 years (2024-2028) 
Base-case 

Better-case 

Worse-case 

scenario 

scenario 

scenario 

3.75% 

4.09% 

0.12% 

0.98% 

3.15% 

3.90% 

1.24% 

1.80% 

2.63% 

3.55% 

2.07% 

2.42% 

Best-case 
scenario 

2.34% 

3.40% 

3.22% 

2.97% 

The following is the projected evolution in 2023 for the next five years of the main macroeconomic indicators used to 
estimate expected losses in Santander Consumer Bank AS: 

Magnitudes 

Interest rate 

Unemployment rate 

Growth in housing prices 

GDP growth 

Scenario at 5 years (2023-2027) 
Base-case 

Better-case 

Worse-case 

scenario 

scenario 

scenario 

Worst-case 
scenario 

4.23% 

5.24% 

4.05% 

4.82% 

(1.22%) 

(0.49%) 

0.36% 

1.06% 

3.30% 

3.85% 

0.22% 

1.90% 

3.10% 

3.39% 

0.55% 

2.52% 

Best-case 
scenario 

2.80% 

3.03% 

1.06% 

3.10% 

Each macroeconomic scenario is associated with a given probability of occurrence. As for its allocation, Santander 
Consumer Bank AS associates the base scenario with the highest weight, while associating the lower weights with 
the most extreme scenarios. The weights used in both 2023 and 2022 were as follows: 

Worst-case scenario 

Worse-case scenario 

Base-case scenario 

Better-case scenario 
Best-case scenario 

5% 
20% 
50% 
20% 
5% 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of expected 
losses at the end of 2023 for the most relevant portfolios in Norway is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 
Housing price growth: 
(100) p.b. 
100 p.b. 

Expected loss variation IFRS9 
Auto Physical persons 

2.00% 
(1.55%) 

4.84% 
(2.32%) 

166 

 
 
 
 
 
 
 
 
 
 
•  Denmark 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2023  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

4.53% 
6.57% 
(2.50%) 
(0.14%) 

3.95% 
5.66% 
(0.03%) 
0.50% 

3.48% 
4.52% 
3.19% 
1.32% 

3.10% 
4.13% 
5.16% 
1.86% 

2.81% 
3.75% 
7.08% 
2.40% 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2022  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2023-2027) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

3.88% 
5.74% 
(1.67%) 
0.19% 

3.23% 
5.24% 
0.27% 
0.80% 

2.58% 
4.72% 
2.17% 
1.59% 

1.96% 
4.22% 
4.15% 
2.11% 

1.34% 
3.90% 
5.87% 
2.60% 

Each macroeconomic scenario is associated with a given probability of occurrence. As for its allocation, Santander 
Consumer Bank AS associates the base scenario with the highest weight, while associating the lower weights with 
the most extreme scenarios. The weights used in both 2023 and 2022 were as follows: 

GDP growth: 
(100) p.b. 
100 p.b. 
Housing price growth: 
(100) p.b. 

5 % 
20 % 
50 % 
20 % 
5% 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of expected 
losses at the end of 2023 for the most relevant portfolios in Denmark is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 

Expected loss variation IFRS9 
Auto Physical persons 

2.90% 
(2.18%) 

167 

 
 
 
 
 
 
 
 
 
•  Sweden 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2023  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 

GDP growth 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

3.94% 
7.80% 
(1.18%) 

0.35% 

3.61% 
7.46% 
0.60% 

1.04% 

2.98% 
7.01% 
4.52% 

1.97% 

2.69% 
6.81% 
5.40% 

2.56% 

2.41% 
6.61% 
8.16% 

3.19% 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2022  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 

GDP growth 

Scenario at 5 years (2023-2027) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

4.33% 
7.61% 
(0.57%) 

0.45% 

3.51% 
7.36% 
0.39% 

0.95% 

3.19% 
7.08% 
1.60% 

1.78% 

2.74% 
6.80% 
2.70% 

2.33% 

2.11% 
6.48% 
3.73% 

2.83% 

Each  macroeconomic  scenario  is  associated  with  a  given  probability  of  occurrence.  In  terms  of  its  allocation, 
Santander Consumer AS associates the base scenario with the highest weights, while associating the lower weights 
with the most extreme scenarios. The weights used in both 2023 and 2022 were as follows: 

Worst-case scenario 

Worse-case scenario 

Base-case scenario 

Better-case scenario 
Best-case scenario 

5 % 
20 % 
50 % 
20 % 
5 % 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of expected 
losses at the end of 2023 for Sweden’s most relevant portfolios is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 

Expected loss variation IFRS9 
Direct 

Auto Individuals 

6.70% 
(0.19%) 

1.88% 
(0.79%) 

In relation to the determination of the classification in stage 2, the quantitative criteria applied in the institution are 
based on identifying whether any increase in the PD for the entire expected life of the operation exceeds a number of 
relative thresholds. Each portfolio has a set of thresholds according to the characteristics and credit risk profile of the 
products that make it up.  

In addition, for each portfolio, a number of specific qualitative criteria are defined indicating that the exposure has 
had a significant increase in credit risk, regardless of the evolution of its PD since the time of initial recognition. The 
entity,  among  other  criteria,  considers  that  an  operation  presents  a  significant  increase  in  risk  when  it  presents 
irregular positions more than 30 days. These criteria depend on the risk management practices of each portfolio. 

168 

 
 
 
 
 
 
 
 
•  Spain 

Information on the estimate of impairment losses 

Below is the detail of the exposure and impairment losses associated with each of the  stages as of December 31, 
2023 of the most significant units in Spain (Santander Consumer Finance S.A.). In addition, depending on the current 
credit quality of the transactions, the exposure is divided into three degrees (investment, speculation and default): 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2023 

Stage 1 
4,316 
11,017 
— 
15,333 
97 

(Millions of Euros) 
Stage 2 
— 
268 
— 
268 
45 

Stage 3 
— 
— 
509 
509 
303 

(*) Detail of credit quality grades calculated for Group management purposes. 
(**) Asset at amortized cost, loans and advances - clientele + credit commitments granted. 

Exposure and impairment losses by stage 2022 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

Stage 1 
4,069 
10,967 
— 
15,035 
121 

(Millions of Euros) 
Stage 2 
5 
236 
— 
241 
32 

Stage 3 
— 
— 
477 
477 
288 

(*) Detail of credit quality grades calculated for Group management purposes. 
(**) Asset at amortized cost, loans and advances - clientele + credit commitments granted. 

Total 
4,316 
11,285 
509 
16,110 
445 

Total 
4,074 
11,203 
477 
15,753 
441 

The default rate in the case of the geography of Spain stood at 3.47% at the end of December 2023 (3.46% at the end 
of 2022). 

For  the  estimation  of  expected  losses,  forward-looking  information should  be  taken  into  account.  Specifically, for 
Santander  Consumer  Finance,  S.A’s  portfolio  in  Spain,  five  prospective  macroeconomic  scenarios  are  considered, 
which are updated periodically, over a time horizon of 5 years.  

The following is the projected evolution for the coming years of the main macroeconomic indicators used in 2023 for 
the estimation of the expected losses in the portfolios in Spain of Santander Consumer Finance, S.A. 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

4.54% 
16.40% 
(0.20%) 
(0.88%) 

4.00% 
14.28% 
0.54% 
(0.04%) 

3.48% 
10.97% 
2.09% 
1.54% 

3.34% 
9.52% 
2.64% 
2.71% 

3.11% 
7.96% 
3.38% 
3.56% 

The following is the projected evolution for the coming years of the main macroeconomic indicators used in 2022 for 
the estimation of the expected losses in the portfolios in Spain of Santander Consumer Finance, S.A. 

169 

 
 
 
 
Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Worst-case 
scenario 

3.39% 
19.43% 
1.72% 
(0.57%) 

Scenario at 5 years (2023-2027) 
Base-case 
scenario 

Better-case 
scenario 

Worse-case 
scenario 

2.98% 
16.61% 
2.34% 
0.53% 

2.59% 
12.20% 
3.31% 
2.05% 

2.25% 
10.65% 
3.83% 
3.34% 

Best-case 
scenario 

2.00% 
9.46% 
4.29% 
4.15% 

Each macroeconomic scenario is associated with a given probability of occurrence. As for their allocation, Santander 
Consumer Finance, S.A’s portfolios of business in Spain associate the base scenario with the highest weights, while 
associating the lower weights with the most extreme scenarios. The weights used in both 2023 and 2022 were as 
follows: 

Worst-case scenario 

Worse-case scenario 

Base-case scenario 

Better-case scenario 

Best-case scenario 

5% 
20% 
50% 
20% 
5% 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of the expected 
losses at the end of 2023 for the most relevant portfolios in Spain is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 

New car 

Expected loss variation IFRS9 
Mortgages 
Used car 

Cards 

4.33% 
(3.28%) 

2.50% 
(2.00%) 

1.15% 
(0.87%) 

3.20% 
(2.56%) 

In relation to the determination of the classification in stage 2, the quantitative criteria applied in the institution are 
based on identifying whether any increase in the PD for the entire expected life of the operation exceeds a number of 
absolute and relative thresholds. Each portfolio has a set of thresholds according to the characteristics and credit risk 
profile of the products that make it up. 

As  an  example  in  the  case  of  Santander  Consumer  Finance  S.A.,  for  its  main  portfolios,  an  operation  shall  be 
considered  to  be  classified  in  Stage  2  when  the  PD  of  the  entire  expected  life  of  the  operation  at  any  given  time 
exceeds that it had at the time of initial recognition in absolute and relative terms, depending on the sub-segment.  

In addition, for each portfolio, a number of specific qualitative criteria are defined indicating that the exposure has 
had a significant increase in credit risk, regardless of the evolution of its PD since the time of initial recognition. The 
entity,  among  other  criteria,  considers  that  an  operation  presents  a  significant  increase  in  risk  when  it  presents 
irregular positions more than 30 days. These criteria depend on the risk management practices of each portfolio. 

II. Credit risk 

a.  Evolution of magnitudes in 2023  

The evolution of arrears and the cost of credit reflect the impact of the deterioration of the economic environment 
mitigated by prudent risk management, which has, in general, allowed us to maintain such data at levels below that 
of our competitors in recent years. As a result, Santander Consumer Finance maintains an adequate hedge level to 
address the expected loss of the credit risk portfolios it manages. 

170 

 
 
 
 
 
 
 
 
 
 
The following is the distribution of the loan to customers by activity as of December 31, 2023(*): 

Net exposure 

EUR Thousands 
Secured credit 

Loan to Value (***) 

Unsecured loans 

Property Collateral 

Other collateral 

Less than or Equal to 
40% 

40% and Less than or 
Equal to 60% 

60% and Less than or 
Equal to 80% 

80% and Less than or 
Equal to 100% 

More than 100% 

Total 

122,426   
578,406   

18,378,937   

88,025   
—   
8,381,720   
9,909,192   

—   
2,164   

61,106   

—   
—   
32,954   
28,152   

20,791   
170,271   

21,013,088   

164,289   
7,797   
7,944,459   
12,896,543   

70   
4,351   

160,740   

180   
—   
76,223   
84,337   

289   
4,882   

461,534   

940   
—   
225,889   
234,705   

961   
14,624   

6,464   
45,465   

13,007   
103,113   

143,217  
750,841  

1,220,743   

12,625,794   

6,605,383   

39,453,131  

3,998   
—   
601,618   
615,127   

155,723   
7,797   
4,447,121   
8,015,153   

3,448   
—   
2,626,562   
3,975,373   

252,314  
7,797  
16,359,133  
22,833,887  

45,346,923   

3,444,475   

25,571,024   

2,010,447   

2,305,166   

2,483,399   

12,222,343   

9,994,144   

74,362,422  

Public sector 
Other financial institutions 
Non-financial companies and individual 
traders 

Of which: 
Construction and property development 
Civil engineering construction 
Large companies 
SMEs and individual traders 

Other households and non-profit institutions 
serving households 

Of which: 
Residential 
Consumer loans 
Other purposes 

374,477   
44,872,031   
100,415   
64,426,692   

3,319,727   
36,326   
88,422   
3,507,745   

1,638   
25,131,415   
437,971   
46,775,174   

1,457,749   
465,936   
86,762   
2,175,608   

793,289   
1,501,212   
10,665   
2,771,871   

Total (*) 
Memorandum item 
Refinancing, refinanced and restructured 
transactions (**) 
(*)  The credit distribution does not include an amount of 798,772 thousand euros corresponding to advances to customers. 
(**) Includes the net balance of accumulated impairment or accumulated fair value losses due to credit risk. 
(***) Ratio resulting from dividing the carrying value of transactions as at 31 December 2023 on the amount of the last available valuation or valuation of the guarantee. 

283,675   

21,570   

82,181   

3,540   

7,478   

508,492   
1,945,527   
29,380   
3,719,727   

13,631   

337,038   
11,518,443   
366,862   
24,900,066   

224,797   
9,736,623   
32,724   
16,715,647   

3,695,842  
70,039,772  
626,808  
114,709,611  

36,654   

42,448   

387,426  

171 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following is the distribution of the loan to customers by activity as of December 31, 2022(*): 

Net exposure 

EUR Thousands 
Secured credit 

Loan to Value (***) 

Unsecured loans 

Property Collateral 

Other collateral 

Less than or Equal to 
40% 

40% and Less than or 
Equal to 60% 

60% and Less than or 
Equal to 80% 

80% and Less than or 
Equal to 100% 

More than 100% 

Total 

136,345   
711,093   
14,235,811   

79,637   
—   
6,087,747   
8,068,427   
43,632,578   

335,960   
43,225,042   
71,576   
58,715,827   

—   
736   
100,505   

—   
—   
45,847   
54,658   
3,618,739   

3,373,757   
76,473   
168,509   
3,719,980   

12,683   
156,638   
19,145,123   

131,929   
6,675   
6,191,419   
12,815,100   
24,165,622   

2,018   
23,971,430   
192,174   
43,480,066   

37   
2,344   
180,124   

180   
—   
76,711   
103,233   
1,959,454   

1,356,494   
447,471   
155,489   
2,141,959   

305   
5,835   
455,899   

638   
—   
200,148   
255,113   
2,380,446   

902,311   
1,459,818   
18,317   
2,842,485   

1,040   
15,755   
1,184,261   

2,819   
—   
510,680   
670,762   
2,463,870   

501,296   
1,944,024   
18,550   
3,664,926   

5,074   
53,936   
12,289,895   

125,203   
6,675   
3,369,847   
8,788,170   
12,275,055   

343,124   
11,773,101   
158,830   
24,623,960   

6,227   
79,504   
5,135,449   

3,089   
—   
2,079,880   
3,052,480   
8,705,536   

272,550   
8,423,489   
9,497   
13,926,716   

149,028  
868,467  
33,481,439  

211,566  
6,675  
12,325,013  
20,938,185  
71,416,939  

3,711,735  
67,272,945  
432,259  
105,915,873  

Public sector 
Other financial institutions 
Non-financial companies and individual traders 

Of which: 
Construction and property development 
Civil engineering construction 
Large companies 
SMEs and individual traders 

Other households and non-profit institutions serving 
households 
Of which: 
Residential 
Consumer loans 
Other purposes 

Total (*) 

Memorandum item 

Refinancing, refinanced and restructured transactions 
(**) 
(*)  The credit distribution does not include an amount of 583,959 thousand euros corresponding to advances to customers. 
(**) Includes the net balance of accumulated impairment or accumulated fair value losses due to credit risk. 
(***) Ratio resulting from dividing the carrying value of transactions as at 31 December 2022 on the amount of the last available valuation or valuation of the guarantee. 

314,772   

97,304   

23,693   

3,947   

7,074   

17,549   

53,987   

38,440   

435,769  

172 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forborne loan portfolio 

The term “forborne loan portfolio” refers, for the purposes of the Group's risk management, to those transactions in which 

the customer has, or might foreseeably have, financial difficulty in meeting its payment obligations under the terms and 

conditions  of  the  current  agreement  with  Santander  Consumer  Finance  and,  accordingly,  the  agreement  has  been 

modified or cancelled or even a new transaction has been entered into. 

The Santander Group, which Santander Consumer Finance Group belongs to, has a detailed customer debt forbearance 

policy that serves as a reference for the various local adaptations made for all the financial institutions forming part of 

the Group. This policy is adapted to the bank regulation establish by the EBA, like it is said in the "Guidelines relating to 

the management of non-performing and restructured or refinanced exposures" (EBA/GL/2018/06) of October, 31 2018. 

It is also adapted the Bank of Spain Circular 6/2021 that modifies 4/2017.  

This policy establishes strict prudential criteria for the assessment of these loans: 

– A  restricted  use  of  this  practice  should  be  made,  avoiding  actions  that  entail  postponing  recognition  of  the 
deterioration. 

– The main objective should be the recovery of the amounts due, recognizing as soon as possible the amounts 
deemed irrecoverable.  

– The  maintenance  of  existing  guarantees  should  always  be  considered  and,  if  possible,  improved.  Effective 
safeguards can not only serve as mitigants of severity, but may reduce the likelihood of non-compliance. 

– This practice should not involve the granting of additional financing, or serve to refinance debt of other entities, 
or be used as a cross-selling instrument. 

– It is necessary to evaluate all alternatives to the redirection and its impacts, ensuring that the results of the 
same exceed those that would be expected if not performed. 

– More stringent criteria are applied for the classification of redirected transactions, which, prudentially, ensure 
the restoration of the customer’s capacity to pay, from the moment of the redirection and for an appropriate period 
of time. 

– In  addition,  in  the  case  of  those  clients  who  have  assigned  a  risk  analyst,  it  is  of  particular  relevance  the 
individualized  analysis  of  each  case,  both  for  its  correct  identification  and  for  its  subsequent  classification, 
monitoring and adequate provision.  

It  also  sets  out  various  criteria  related  to  the  determination  of  the  perimeter  of  operations  considered  as  a  referral,  by 
defining a detailed set of objective indicators to identify situations of financial difficulty. 

Thus, transactions that are not classified as doubtful at the date of the recoupment are generally considered to be financially 
difficult if they were not paid for more than one month at that date. In the event that there is no default or that it does not 
exceed the month of seniority, other indicators are taken into account, including:  

– Operations of customers who already have difficulties with other operations. 

– When the modification becomes necessary prematurely without a previous and satisfactory experience with 
the customer. 

– In  the  event that the  necessary  modifications  involve  the  granting  of  special  conditions  such  as  the need  to 
establish a temporary deficiency in payment or when these new conditions are considered more favorable for the 
client than would have been granted in an ordinary admission. 

– Request  for  successive  modifications  at  unreasonable  time  intervals.  In  the  case  of  Consumer  Finance,  a 
maximum of 1 restructuring agreement is established in a year or 3 in a 5-year period. 

173 

 
 
 
– In any case, once the modification has been made, if there is any irregularity in the payment during a certain 
period  of  observation,  even  if  there  are  no  other  symptoms,  the  operation  within  the  perimeter  of  the 
reconductions (‘backtesting’) will be considered. 

Once  it  has  been  determined  that  the  reasons  for  the  modification  of  the  client’s  debt  conditions  are  due  to 
financial difficulties of the client, regardless of whether or not the client has overdue payments and the number 
of days of payment arrears present, the client will be considered a customer redirected for all purposes and as 
such will be managed based on the criteria established in this policy. 

Where  the  referral  has  been  carried  out,  where  those  transactions  must  remain  classified  as  a  doubtful  risk 
because they do not comply at the time of the referral with the regulatory requirements for their reclassification 
to another category, they must comply with a prudential continuous payment schedule to ensure a reasonable 
certainty of the recovery of capacity to pay, called a cure period (in this case, it will be 12 months). 

Once this period has passed, conditioned by the situation of the client and the characteristics of the operation 
(term and guarantees provided), the operation is no longer considered doubtful, although it remains subject to a 
trial period in which a special follow-up is carried out. 

This  monitoring  is  maintained  as  long  as  a  number  of  requirements  are  not  met,  including:  A  minimum 
observation period of 24 months, in the case of operations restructured in  stage 2 and 12 months in stage 3; 
amortization of a substantial percentage of the outstanding amounts and, to satisfy the unpaid amounts at the 
time of the recertification. If it is justified that, while a transaction is in the 24-month cure period of Stage 2, there 
is no longer a significant increase in its credit risk, that transaction can be reclassified to Stage 1 and Non-Default 
risk, no need to complete the aforementioned cure period. However, it is important to note that restructuring at 
the time of origination can only be classified in stage 2 or stage 3, never in stage 1.  

The  original  dates  of  non-compliance  are  still  considered  for  all  purposes  in  the  conduct  of  a non-performing 
transaction, irrespective of whether the transaction is up to date as a result of such a transaction. Likewise, the 
re-conduct of a dubious operation does not result in any release of the corresponding provisions. 

Reconductions can be long-term or short-term (less than two years). Redirections with terms not exceeding two 
years shall be taken into account when the borrower meets the following criteria: 

– Experiencing temporary liquidity restrictions, for which the client’s recovery will be evidenced in the short term. 

– The application of long-term recertification measures is not effective given the temporary financial uncertainty 
of a general or specific nature of the customer. 

– That it has been fulfilling the contractual obligations before the recertification 

– Demonstrate a clear willingness to cooperate with the entity. 

As  a  result  of  the  analysis  to  be  carried  out,  both  of  the  client’s  situation  and  of  the  characteristics  of  the 
forwarding operation used, it must be ensured that the forwarding will facilitate the reduction of the client’s debt, 
and therefore will be viable. In this regard, the feasibility of the operation will be assessed by: 

a.  That can be demonstrated with evidence that the proposed redirection is within the reach of the client, 

that is, that the full refund is expected. 

b.  Payment by the customer of outstanding amounts, in full or for the most part, and a  considerable 

reduction in exposure in the medium to long term. 

c. 

d. 

The absence of repeated non-compliance with payment plans resulting in successive recourses (more 
than three recourses over a three-year period). 

In the temporary application of short-term relief measures, it can be proved by evidence that the client 
has sufficient capacity to pay to meet the debt, principal and interest, once the term of application of 
the temporary relief has expired. 

e.  The  measure  does  not  result  in  the  successive  application  of  several  refinancing  or  restructuring 

measures for the same exposure. 

174 

 
 
In the event that operations are carried out that do not comply with the foregoing, they will be considered non-
viable operations and will form part of the category of Non-performing Conductions. 

The quantitative information required by Bank of Spain is shown below, in relation to the restructured operations in force 

as of December 31, 2023 and 2022, taking into account the above criteria: 

175 

 
 
Current restructuring balances as at 31 December 2023: 

REFINANCING AND RESTRUCTURING 
1. Credit entities 
2. Public sector 
3. Other financial institutions and:  

individual shareholder 

4. Non-financial institutions and individual 

Of which: Financing for constructions and 

shareholder 
property development 
5. Other warehouses 
6. Total 
ADDITIONAL INFORMATION 

Financing classified as non-current assets and 

disposable groups of items that have been 

classified as held for sale 
received (not real) 

Off balance sheet: value of other guarantees 

With real guarantee 

Number of 

transactions 

Gross 

amount 

TOTAL 

Impairment  
of  
accumulated value or  
accumulated losses in fair value due to credit risk. 
Number of transactions 
amount 

carrying 

Gross 

Maximum 

amount of  

the actual 
collateral 
that can be 

considered. 

Property 

guarantee 

Other 
security 

rights 

With real guarantee 

Of which: Non-performing/Doubtful 
With real guarantee 

Gross 

carrying 

amount 

Maximum 

amount of  

the actual 
collateral that 
can be 

considered. 

Number of 

transactions 

Gross 

amount 

Maximum amount of  
be considered. 

the actual collateral that can 

Property 

guarantee 

Other 
security 

rights 

Impairment  
of  
value or  

accumulated 

accumulated 
losses in fair 
value due to 

credit risk. 

TOTAL 
Without real guarantee 

Of which: Non-performing/Doubtful 
With real guarantee 

Number of 

transactions  Gross amount 

Maximum 

amount of  

the actual 
collateral that 
can be 

considered. 

Carrying 

value (net) 

Gross 

carrying 

amount 

TOTAL 

GUARANTEES 

Accumulated 
impairment or 
accumulated 
fair value 
losses due to 

credit risk 

Carrying 

value (net) 

Without real 

guarantee 
amount 

Gross 

—   
—   
23   
3,784   
32   
57,258   
61,065   
—   

—   
—   
267   
42,470   
293   
413,742   
456,479   
—   

—   

—   

—   
—   
19   
3,525   
4   
4,858   
8,402   
—   

—   

—   
—   
227   
55,673   
26   
74,729   
130,629   
—   

—   
—   
—   
3,238   
—   
17,621   
20,859   
—   

—   
—   
183   
32,909   
7   
36,839   
69,931   
—   

—    
—    
197    
22,186    
131    
177,299    
199,682    
—    

—   
—   
19   
2,301   
17   
32,960   
35,280   
—   

—   
—   
216   
20,573   
130   
228,412   
249,201   
—   

—   
—    
—   
—    
12    
165   
1,677     14,955   
12   
2,293     39,802   
3,982     54,922   
—   

—    

3    

—   

—   

—   

—    

—   

—   

—    

—   

—   
—   
—   
1,897   
—   
6,908   
8,805   
—   

—   

—    
—    
126    
5,026    
7    
14,297    
19,449    
—    

—    
—    
194    
20,377    
119    
153,766    
174,337    
—    

—   
—   
494   
98,143   
319   
488,471   
587,108   
—   

—    

—    

—   

—    
—    
183    
36,147    
7    
54,460    
90,790    
—    

—    

—    
—    
197    
22,186    
131    
177,299    
199,682    
—    

—    
—    
297    
75,957    
188    
311,172    
387,426    
—    

—   
—   
381   
35,528   
142   
268,214   
304,123   
—   

—    

—    

—   

—   
—   
126   
6,923   
7   
21,205   
28,254   
—   

—   

—    
—    
194    
20,377    
119    
153,766    
174,337    
—    

—  
—  
187  
15,151  
23  
114,448  
129,786  
—  

—    

—  

176 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Current restructuring balances as at 31 December 2022 

REFINANCING AND RESTRUCTURING 
1. Credit entities 
2. Public sector 
3. Other financial institutions and:  

individual shareholder 

4. Non-financial institutions and individual 

shareholder 
development 
5. Other warehouses 
6. Total 
ADDITIONAL INFORMATION 

Of which: Financing for constructions and property 

Financing classified as non-current assets and 

disposable groups of items that have been 

classified as held for sale 
received (not real) 

Off balance sheet: value of other guarantees 

With real guarantee 

Number of 

transactions 

Gross 

amount 

TOTAL 

Impairment  
of  
accumulated value or  
accumulated losses in fair value due to credit risk. 
Number of transactions 
amount 
amount of  

Maximum 

carrying 

Gross 

the actual 
collateral that 
can be 

considered. 

Property 

guarantee 

Other 
security 

rights 

With real guarantee 

Of which: Non-performing/Doubtful 
With real guarantee 

Gross 

carrying 

amount 

Maximum 

amount of  

the actual 
collateral that 
can be 

considered. 

Number of 

transactions 

Gross 

amount 

Maximum amount of  
be considered. 

the actual collateral that can 

Property 

guarantee 

Other 
security 

rights 

Impairment  
of  
d value or  

accumulate

accumulate
d losses in 
fair value 
due to credit 

risk. 

TOTAL 
Without real guarantee 

Of which: Non-performing/Doubtful 
With real guarantee 

Number of 

transactions  Gross amount 

Maximum 

amount of  

the actual 
collateral that 
can be 

considered. 

Carrying 

value (net) 

Gross 

carrying 

amount 

TOTAL 

GUARANTEES 

Accumulated 
impairment 
or 
accumulated 
fair value 
losses due to 

credit risk 

Carrying 

value (net) 

Without real 

guarantee 
amount 

Gross 

—   
—   
63   
7,632   
299   
107,193   
114,888   
—   
—   

—   
—   
699   
76,197   
2,740   
418,382   
495,278   
—   
—   

—   
—   
20   
6,055   
26   
4,224   
10,299   
—   
—   

—   
—   
276   
77,004   
285   
71,992   
149,272   
—   
—   

—    
—    
—    
3,209    
—    
19,844    
23,053    
—    
—    

—   
—   
200   
39,386   
213   
30,641   
70,228   
—   
—   

—    
—    
344    
33,122    
805    
175,315    
208,780    
—    
—    

—   
—   
24   
2,519   
36   

—   
—   
289   
22,466   
364   
51,861    215,346   
54,404    238,101   
—   
—   

—   
—   

—    
—    
8    
1,631    
7    
1,954    
3,593    
—    
—    

—   
—   
85   
17,156   
41   
34,282   
51,523   
—   
—   

—   
—   
—   
1,611   
—   
6,869   
8,480   
—   
—   

—    
—    
67    
6,408    
23    
11,582    
18,057    
—    
—    

—    
—    
256    
24,171    
323    
152,590    
177,017    
—    
—    

—   
—   
975   
153,201   
3,025   
490,374   
644,550   
—   
—   

—    
—    
200    
42,595    
213    
50,485    
93,281    
—    
—    

—    
—    
344    
33,122    
805    
175,315    
208,780    
—    
—    

—    
—    
631    
120,079    
2,220    
315,059    
435,770    
—    
—    

—   
—   
374   
39,622   
405   
249,628   
289,624   
—   
—   

—   
—   
67   
8,019   
23   
18,451   
26,537   
—   
—   

—   
—   
256   
24,171   
323   
152,590   
177,017   
—   
—   

—  
—  
118  
15,451  
82  
97,038  
112,607  
—  
—  

177 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The operations presented in the table above are  classified, as of 31 December 2023 and 2022, according to their 
characteristics as follows: 

•  Non-performing: Transactions are based on an inadequate payment plan, include contractual clauses that delay 
the reimbursement of the transaction through regular payments or have amounts removed from the balance 
sheet as they are considered irrecoverable. 

•  Normal: Transactions in which they are not classified as non-performing or because they have been reclassified 
from the non-performing risk category by meeting the specific criteria set out below shall be classified within 
the normal risk category: 

a)  A period of one year has elapsed from the date of refinancing or restructuring. 

b)  The incumbent has paid the accrued principal and interest contributions, reducing the renegotiated 

principal, from the date on which the restructuring or refinancing operation was formalized. 

c)  The holder does not have any other transactions with amounts due more than 90 days on the date of 

reclassification to the normal risk category. 

c)  Metrics and measurement tools 

Credit rating tools 

In keeping with the Santander Group tradition, which has witnessed the use of proprietary rating models since 1993, 

at Santander Consumer Finance Group the credit quality of customers and transactions is also measured by internal 

scoring and rating systems. Each credit rating assigned by models relates to a certain probability of default or non-

payment, based on the Group’s historical experience. 

Since the Group focuses mainly on the retail business, assessments are based primarily on scoring models or tables 

which, combined with other credit policy rules, issue an automatic decision on the loan applications received. These 

tools have the dual advantage of allocating an objective appraisal of the level of risk and speeding up the response 

time that would be required for a purely manual analysis.  

Apart from the scoring models used in the admission and portfolio management stages (rating of the operations that 
make up them for the assessment of their credit quality and estimation of their potential losses), there are also tools 
for evaluating existing accounts or clients that are used in the recovery or recovery stage of defaults. In this way, we 
try  to  provide  coverage  on  the  entire  “credit  cycle”  (admission,  follow-up  and  recovery)  through  statistical  rating 
models based on the Group’s internal historical information. 

For the segments of Companies and Institutions that, in the Group, mainly include prescribers, the assessment of the 
level of credit risk is based on expert rating models that combine in the form of variables the most relevant aspects to 
take  into  account  when  evaluating,  so  that  the  allocation  process  generates  consistent  valuations,  comparable 
between customers and summarizing all relevant information. Throughout 2023 all units have carried out reviews of 
these  portfolios  where  all  areas  of  the  Group  have  participated.  These  meetings  included  the  largest  exposures, 
special surveillance firms and the main credit indicators of this portfolio. 

The ratings given to the client are reviewed periodically, incorporating the new financial information available and 
the experience in the development of the banking relationship. The frequency of reviews is increased in the case of 
clients who reach certain levels in automatic alert systems and in those qualified as special monitoring. Similarly, the 
qualification tools themselves are also reviewed to adjust the accuracy of the rating they grant. 

In a more residual way, the global rating tools that cover the Global Wholesale Banking segment are also applied to 
certain exposures, whose management is carried out centrally in the Risks Division of the Santander Group, both in 
determining your rating and in monitoring risk. These tools assign a rating to each client resulting from a quantitative 
or  automatic  module,  based  on  balance  sheet  ratios  or  macroeconomic  variables,  which  is  complemented  by  the 
expert judgment provided by the analyst. 

178 

 
 
 
The  Group’s  portfolio  of  carterized  companies  is  very  unrepresentative  of  the  total  risks  managed,  mostly 
corresponding to stock financing risks to vehicle dealers. 

d)   Credit risk parameters 

The valuation of the client or the transaction, by rating or scoring, constitutes a judgment of its credit quality, which 
is quantified through the probability of default (probability of default or PD in Basel terminology).  

In addition to the client’s assessment, the quantification of credit risk requires the estimation of other parameters 
such  as  exposure  at  default  (EAD)  and  the  percentage  of  the  EAD  that  cannot  be  recovered  (LGD).  Other  relevant 
aspects of the risk of the operations are included, such as the quantification of the off-balance sheet exposures, which 
depends on the type of product or the analysis of the expected recoveries related to the existing guarantees and other 
properties of the operation: type of product, term, etc.  

These factors make up the main parameters of credit risk. Its combination allows the calculation of the probable loss 
or expected loss (PE). This loss is considered as an additional cost of the activity, which reflects the risk premium and 
must be passed on to the price of the transactions. 

The risk parameters also allow the calculation of regulatory capital according to the rules derived from the new Basel 
Capital Agreement (BIS II). Regulatory capital is determined as the difference between the unexpected loss and the 
expected loss.  

Unexpected loss is the basis for capital calculation and refers to a very high but unlikely level of loss, which is not 
considered recurring and must be met with own resources.  

Observed loss: Credit cost measurements 

In addition to the predictivity provided by the advanced models previously described, other common metrics are used 
that allow prudent and effective management of credit risk based on the observed loss. 

In  terms  of  loss  recognition,  the  cost  of  credit  risk  at  Santander  Consumer  Finance  is  measured  through  different 
approaches:  VMG  -  Variation  of  the  Management  Loan  (late  entries  -  cures  -  recovery  of  failures),  DNI  -  net 
endowment  for  insolvencies  (gross  provisions  -  recovery  of  failures),  net  failures  (passes  to  failures  -  recovery  of 
failures) and expected loss. In order to obtain a monitoring ratio, the first two indicators (in 12 months) are divided 
by the average of 12 months of the total portfolio to obtain the risk premium and the cost of credit. These allow the 
manager to form a complete idea about the evolution and future prospects of the portfolio. 

It should be noted that, unlike delinquency, the VMG (final doubtful – initial doubtful + failed – recovery of failures) 
refers to the total of the deteriorated portfolio in a period, regardless of the situation in which it is located (doubtful 
and failed). This makes the metric a primary driver when establishing measures for portfolio management. 

The  two  approaches  measure  the  same  reality,  and  therefore  approach  in  the  long  run  although  they  represent 
successive moments in the measurement of the cost of credit risk: Delinquency flows (VMG) and doubtful coverage 
(DNIS), respectively. Although they converge in the long term within the same economic cycle, at certain times they 
may present differences as observed in this period. These differences are explained by the different time of calculation 
of losses, which is basically determined by accounting regulations (for example, mortgages have a coverage schedule 
and pass to failure more “slower” than consumer portfolios). In addition, the analysis can be complicated by changes 
in hedging policy and passing to failures, portfolio composition, changes in accounting regulations (IFRS9), portfolio 
sale and parameter adjustments for the calculation of expected loss etc. 

e)  Credit risk cycle 

The risk management process consists of identifying, measuring, analyzing, controlling, negotiating and deciding, 
where applicable, the risks incurred by the Group’s operations. During the process, both risk-taking areas and senior 
management intervene, as well as the risk function. 

179 

 
 
 
 
 
Being the member group of the Santander Group, the process starts from the senior management, through the Board 
of Directors and the Executive Committee of Risks, who establishes the risk policies and procedures, the limits and 
delegations of powers, and approves and monitors the risk function framework. 

In  the  risk cycle  three  phases  are  differentiated:  Pre-sale,  sale and  after-sale.  The  process  is  constantly  fed  back, 
incorporating the results and conclusions of the after-sales phase into the risk study and pre-sale planning. 

– 

Pre-sale 

–  Study of risk and credit rating process 

Generally speaking, risk study consists of analysing a customer’s capacity to meet their contractual commitments 

with the Group and other creditors. This entails analysing the customer’s credit quality, risk operations, solvency 

and profitability on the basis of the risk assumed. 

With  this  objective,  the  Group  has  used  rating  models  for  classifying  customer  solvency  since  1993.  These 

mechanisms are applied in the wholesale segment (sovereign, financial entities, corporate banking) and to SMEs 

and individuals. 

The  rating  results  from  a  quantitative  model  based  on  balance  sheet  ratios  or  macroeconomic  variables, 

complemented by the expert judgement of analysts.  

The ratings given to customers are regularly reviewed, incorporating the latest available financial information and 

experience in the development of the banking relationship. The regularity of the reviews increases in the case of 

customers who trigger certain levels in the automatic warning systems and who are classified as special watch. 

The rating tools are also reviewed in order to adjust the accuracy of the rating.  

While  ratings  are  used  in  the  wholesale  sector  and  for  companies  and  institutions,  scoring  techniques 

predominate for individuals and smaller companies. In general, these techniques automatically assign a score to 

the customer for decision-making purposes, as explained in the Decisions on operations section. 

–  Planning and setting limits 

The purpose of this phase is to limit the levels of risk assumed by the Group, efficiently and comprehensively. The 

credit risk planning process serves to set the budgets and limits at the portfolio level for subsidiaries. Planning is 

carried out through a dashboard that ensures that the business plan and lending policy are achieved, and that the 

resources needed to achieve these are available. This arose as a joint initiative between the Sales area and the 

Risk function, providing a management tool and a way of working as a team.  

Incorporating  the  volatility  of  macroeconomic  variables  that  affect  portfolio  performance  is  a  key  aspect  in 

planning. The Group simulates this performance under a range of adverse and stressed scenarios (stress testing), 

enabling assessment of the Group's solvency in specific situations. 

180 

 
 
 
Scenario  analysis  enables  senior  management  to  understand  the  portfolio's  evolution  in  the  face  of  market 

conditions and changes in the environment. It is a key tool for assessing the sufficiency of provisions in stress 

scenarios. 

Limits are planned and established using documents agreed between the Business and Risk areas and approved 

by the Group, setting out the expected business results in terms of risk and return, the limits to which this activity 

is subject and management of the associated risks, by group or customer.  

– 

Sales 

–  Decisions and operations 

The sales phase consists of the decision-making process, analysing and deciding on operations. Approval by the 

risk area is a prior requirement before the contracting of any risk. This process must take into account the policies 

defined for approving operations, the risk appetite and the elements of the operation that are relevant to the 

search for the right balance between risk and profitability. 

In the sphere of standardised customers (individuals and businesses and SMEs with low turnover), large volumes 

of  credit  operations  can  be  managed  more  easily  by  using  automatic  decision  models  for  classifying  the 

customer/transaction  pair.  The  ratings  these  models  give  to  transactions  enable  lending  to  be  classified 

consistently into homogeneous risk groups, based on information on the characteristics of the transaction and its 

owner. 

– 

After-sales 

–  Monitoring 

The Monitoring function is based on a continuous process of ongoing observation, enabling early detection of 

changes that could affect the credit quality of customers, in order to take measures to correct deviations with a 

negative impact. 

This monitoring is based on customer segmentation, and is carried out by dedicated local and global risk teams, 

supplemented by internal audit. 

The function includes, among other tasks, the identification, monitoring and assignment of policies at customer 

level  to  anticipate  surprises  and  manage  them  in  the most  appropriate  way  for  their situation,  credit  policies, 

rating reviews and continuous monitoring of indicators. 

The system called Santander Customer Assessment Notes (SCAN) distinguishes between four levels depending 

on  the  level  of  concern  of  the  circumstances  observed  (Specialized  Follow-up,  Intensive  Follow-up,  Ordinary 

Follow-up, Do Not Attend). The inclusion of a position in SCAN does not imply that  non-compliance has been 

recorded,  but  rather  the  convenience  of  adopting  a  specific  policy  with  the  same,  determining  the  person 

responsible and the time frame in which it must be carried out. SCAN qualified clients are reviewed at least semi-

annually,  being  such  review  quarterly  and/or  monthly  for  the  most  serious  grades.  The  ways  in  which  a  firm 

qualifies in SCAN are the monitoring work itself, the review carried out by the internal audit, the decision of the 

commercial manager who oversees the firm or the entry into operation of the established system of automatic 

alarms.  

181 

 
 
Ratings are reviewed at least every year, but this may be more frequent if weaknesses are detected or based on 

the rating itself. 

The main risk indicators for individual customers, businesses and SMEs with low turnover are monitored to detect 

changes in the performance of the loan portfolio with respect to the projections in the commercial strategic plans 

(CSPs). 

–  Measurement and control 

In addition to monitoring the customers' credit quality, the Group puts in place the necessary control procedures 

to analyse the current credit risk portfolio and its performance throughout the different stages of credit risk. 

This function assesses risks from a range of interrelated standpoints. The key vectors of control are geographies, 

business  areas,  management  models,  products,  etc.  The  approach  allows  for  early  detection  of  specific  focal 

points, and the framing of action plans to correct any impairment. 

Each control axis supports two types of analysis: 

1.- Quantitative and qualitative portfolio analysis 

Portfolio analysis continuously and systematically monitors changes in risk with respect to budgets, limits and 

benchmark standards, evaluating the effects with a view to future situations driven by external factors or arising 

from strategic decisions, so as to establish measures that place the profile and volume of the risk portfolio within 

the parameters set by the Group. 

In the credit risk control phase, the following metrics, among others, are used in addition to the conventional 

ones: 

–  MDV (change in manage NPLs) 

MDV  measures  how  NPLs  change  over  a  period,  stripping  out  write-offs  and  including  recoveries.  It  is  an 

aggregate metric at the portfolio level that enables us to react to any impairments seen in the  behavior of 

non-performing loans. 

–  EL (expected loss) and capital 

Expected loss is an estimate of the financial loss that will occur over the next year from the portfolio existing 

at the given time. It is a further cost of business, and must be reflected in the pricing of transactions. 

2.- Evaluation of control processes 

A systematic scheduled review of procedures and methods, implemented throughout the entire credit risk cycle, 

to ensure control process effectiveness and validity. 

In 2006, within the corporate framework established across the Group for compliance with the Sarbanes Oxley 

Act, a corporate methodology was created for the documentation and certification of the Control Model, specified 

in  terms  of  tasks,  operating  risks  and  controls.  The  risk  division  annually  evaluates  the  efficiency  of  internal 

control of its activities. 

182 

 
 
 
Moreover,  the  internal  validation  function,  as  part  of  its  mission  to  supervise  the  quality  of  the  Group's  risk 

management, ensures that the management and control systems for the different risks inherent in the Group's 

business  comply  with  the  most  stringent  criteria  and  best  practices  seen  in  the  industry  and/or  required  by 

regulators.  In  addition,  internal  audit  is  responsible  for  ensuring  that  policies,  methods  and  procedures  are 

adequate, effectively implemented and regularly reviewed. 

–  Recoveries management 

Recovery  activity  is  an  important  function  within  the  Group's  risk  management  area.  The  area  responsible  is 

Collection  and  Recoveries,  which  frames  a  global  strategy  and  a  comprehensive  approach  to  recovery 

management. 

The Group combines a global model with local execution, taking account of the specific features of the business 

in each area. 

The  main  objective  of  the  recovery  activity  is  to  recover  outstanding  debts  and  obligations  by  managing  our 

customers, thus contributing to a lesser need for provisions and a lower cost of risk. 

The specific targets of the recovery process are guided as follows: 

–  Achieve collection or regularisation of outstanding balances, so that an account returns to its normal state; if 

this  is  not  possible,  the  objective  is  total  or  partial  recovery  of  debts,  whatever  their  accounting  or 

management status. 

–  Maintain and strengthen our relationship with the customer by addressing their  behavior with an offer of 

management tools, such as refinancing products according to their needs, consistently with careful corporate 

policies of approval and control, as established by the risk areas.   

In  the  recovery  activity,  Standardised  customers  and  Individually  Managed  customers  are  segmented  or 

differentiated  with  specific  and  comprehensive  management  models  in  each  case,  according  to  basic 

specialisation criteria.  

Management  is  articulated  through  a  multichannel  customer  relationship  strategy.    The  telephone  channel  is 

oriented towards standardised management, with a focus on achieving contact with customers and monitoring 

payment  agreements,  prioritising  and  adapting  management  actions  based  on  the  state  of  progress  of  their 

situation of "in arrears", "doubtful" or "in default", their balance sheet and their payment commitments.  

The commercial network of recovery management operates alongside the telephone channel. It is a means of 

developing  a  closer  relationship  with  selected  customers,  and  is  composed  of  teams  of  agents  with  a  highly 

commercial focus, specific training and strong negotiation skills. They conduct personalised management of their 

own  portfolios  of  high-impact  customers  (large  balance  sheets,  special  products,  customers  requiring  special 

management). 

Recovery  activities  at  advanced  stages  of  non-performance  are  guided  by  a  dual  judicial  and  extra  judicial 

management approach. Commercial and follow-up activities by telephone and via agent networks are continued, 

applying strategies and practices specific to the state of progress.  

183 

 
 
 
The  management  model  encourages  proactivity  and  targeted  management  through  continuous  recovery 

campaigns with specific approaches for customer groups and non-performance states, acting with predefined 

goals through specific strategies and intensive activities via appropriate channels within limited time frames. 

Suitable local production and analysis of daily and monthly management information, aligned with corporate 

models, have been defined as the basis of business intelligence for ongoing decision-making for management 

guidance and results monitoring. 

– 

 Concentration risk 

Concentration  risk  is  a  key  component  of  credit  risk  management.  The  Santander  Group,  which  Santander 

Consumer Finance Group belongs, continuously monitors the degree of credit risk concentration, by geographical 

area/country, economic sector, product and customer group. 

The Board of Directors, by reference to the risk appetite, determines the maximum levels of concentration, and 

the executive risk committee establishes the risk policies and reviews the appropriate exposure limits to ensure 

the adequate management of credit risk concentration. 

Santander Consumer Finance is subject to Bank of Spain regulations on large exposures contained in the fourth 

part of the CRR (Regulation UE No.575 / 2013), according to which the exposure contracted by an entity with 

respect to a client or related group of clients will be considered 'great exposure' when its value is equal or greater 

than 10% of its computable capital. Additionally, to limit large exposures, no entity may assume against a client 

or group of clients linked to each other an exposure whose value exceeds 25% of its eligible capital, after taking 

into account the effect of credit risk reduction under rule.  

At December closing, after applying risk mitigation techniques, no group reached the aforementioned thresholds. 

The  Santander  Consumer  Finance  Group’s  Risk  Division  collaborates  closely  with  the  Financial  Division  in  the 
active  management  of  credit  portfolios,  which,  among  its  axes  of  action,  includes  the  reduction  of  the 
concentration  of  exposures  through  various  techniques,  such  as:  such  as  the  contracting  of  hedge  credit 

184 

 
 
 
derivatives or securitization operations, with the ultimate purpose of optimizing the return-to-risk ratio of the 
total portfolio. 

The breakdown as at 31 December 2023 and 2022 of the Group’s risk concentration (*) by activity and geographical 
area of counterparties is as follows: 

2023 

Spain 

Rest of EU  

EUR Thousands 
America 

  4,813,326    9,350,967   
789,243    3,346,864   

—   
—   

Total 

Rest of the 
world 
153,241    14,317,534  
44,007    4,180,114  

Central banks and credit institutions 
Public administrations 
Of which: 
Central Administration 
Other Public Administrations 

787,327    2,095,936   
1,916    1,250,928   
Other financial institutions 
993,739   
40,028   
Non-financial corporations and individual traders    4,012,908    34,601,493   
Of which: 
Construction and real estate promotion 
Construction of civil works 
Large companies 
SMEs and individual entrepreneurs 
Other households and non-profit institutions 

252,314   
7,800   
  1,435,847    14,869,913   
  2,577,061    19,471,466   
  10,023,439    58,983,648   

—   
—   

serving households 

Of which: 
Housing 
Consumer loans 
Other purposes 

  1,190,283    2,506,878   
  8,785,337    55,894,838   
581,932   

47,819   

—   
—   
15,074   

—    2,883,263  
44,007    1,296,851  
386,172    1,435,013  
—    1,802,545    40,416,946  

—   
—   

252,314  
—   
7,800  
—   
436,022    16,741,782  
—   
—    1,366,523    23,415,050  
734,671    4,722,813    74,464,571  

—   

—    3,697,161  
734,671    4,722,813    70,137,659  
629,751  
Total   134,814,178  

—   

—   

(*) The definition of risk for the purposes of this table includes the following items in the consolidated public balance sheet: 'Loans and advances: 
In credit institutions', 'loans and advances: Central banks', 'loans and advances: to customers', 'debt securities', 'equity instruments', 'derivatives', 
'derivatives - hedge accounting', 'shares and guarantees granted'. 

Central banks and credit institutions 
Public administrations 
Of which: 
Central Administration 
Other Public Administrations 

Other financial institutions 
Non-Financial corporations and individual 
entrepreneurs 
Of which: 
Construction and real estate promotion 
Construction of civil works 
Large companies 
SMEs and individual entrepreneurs 
Other households and non-profit institutions 

serving households 

Of which: 
Housing 
Consumer loans 
Other purposes 

2022 

Spain 

Rest of the 
European 
Union 

  2,940,703    6,497,642   
924,475    5,504,140   

EUR Thousands 
America 

Total 

Rest of the 
world 
242,744    9,681,089  
42,951    6,471,566  

—   
—   

921,804    4,255,960   
2,671    1,248,180   
10,863    1,145,014   
  3,171,286    28,351,567   

—   
—   
338,628   

60    5,177,824  
42,891    1,293,742  
246,749    1,741,254  
—    2,673,489    34,196,342  

—   
—   

211,566   
6,678   
  1,034,445    10,699,079   
  2,136,841    17,434,244   
  10,121,975    54,814,108   

  1,318,606    2,394,903   
  8,714,320    52,074,766   
344,439   

89,049   

—   
—   

211,566  
—   
6,678  
—   
—   
986,488    12,720,012  
—    1,687,001    21,258,086  
14    6,575,205    71,511,302  

—   
—    3,713,509  
14    6,575,205    67,364,305  
433,488  
—   
—   
Total   123,601,553  

185 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(*) The definition of risk for the purposes of this table includes the following items in the consolidated public balance sheet: cash balances in 
central banks and other demand deposits, deposits in credit institutions, customer credit, debt securities, trading derivatives, hedging derivatives, 
investments in joint and associated ventures, equity instruments - and guarantees granted. 

186 

 
 
II.  Market, Structural and liquidity risk 

–  Scope and definitions 

The  measurement  perimeter,  control  and  monitoring  of the  Market  Risks  function  covers  those  operations  where 

equity risk is assumed, as consequence of changes in market factors. 

These risks are generated through two fundamental types of activities: 

– 

The trading activity, which includes both the provision of financial services in markets for clients, in which the 

entity is the counterparty, as well as the activity of buying and selling and own positioning in fixed income, 

variable income and currency products. 

Santander Consumer Finance does not do negotiation activities (trading), it limits its treasury activity to manage 

the structural risk of the balance sheet and its coverage, as well as to manage the liquidity necessary to finance 

the business. 

– 

The management activity of the balance sheet or ALM, which involves managing the risks inherent in the entity's 

balance sheet, excluding the trading portfolio. 

The risks generated in these activities are; 

Market: risk incurred because of the possibility of changes in market factors that affect the value of the positions 

that the entity maintains in its trading portfolios (trading book). 

Structural:  risk  caused by  the management  of the  different  balance  sheet  items.  This  risk  includes  both the 

losses from price fluctuations that affect the available-for-sale and held-to-maturity portfolios (banking book), 

as well as the losses derived from the management of the Group's assets and liabilities valued at amortized 

cost. 

Liquidity: risk of not meeting payment obligations on time or doing so at an excessive cost, as well as the ability 

to finance the growth of its volume of assets. Among the types of losses caused by this risk are losses due to 

forced  sales  of assets or  impacts  on margin  due  to  the  mismatch  between  forecast  cash outflows  and  cash 

inflows. 

Trading and structural market risks, depending on the market variable that generates them, can be classified as: 

 Interest rate risk: identifies the possibility that variations in interest rates may adversely affect the value of a 

financial instrument, a portfolio or the Group. 

Credit spread risk: identifies the possibility that variations in credit spread curves associated with specific issuers 

and types of debt may adversely affect the value of a financial instrument, a portfolio or the Group. The spread 

is  a  differential  between  financial  instruments  that  trade  with  a  margin  over  other  reference  instruments, 

mainly IRR (Internal Rate of Return) of government securities and interbank interest rates. 

187 

 
 
 
 
 
Exchange rate risk: identifies the possibility that variations in the value of a position in a currency other than the 

base currency may adversely affect the value of a financial instrument, a portfolio or the Group. 

Inflation  risk:  identifies  the  possibility  that  variations  in  inflation  rates  may  adversely  affect  the  value  of  a 

financial instrument, a portfolio or the Group. 

Volatility risk: identifies the possibility that variations in the listed volatility of market variables may adversely 

affect the value of a financial instrument, a portfolio or the Group. 

Liquidity risk: identifies the possibility that an entity or the Group will not be able to undo or close a position on 

time without impacting the market price or the cost of the transaction. 

Prepayment  or  cancellation  risk:  identifies  the  possibility  that  early  cancellation  without  negotiation,  in 

operations whose contractual relationship explicitly or implicitly allows it, generates cash flows that must be 

reinvested at a potentially lower interest rate. 

There are other variables that exclusively affect market risk (and not structural risk), so that it can be further classified 

into: 

Variable  income  risk:  identifies  the  possibility  that  changes  in  the  value  of  prices  or  in  the  expectations  of 

dividends of variable income instruments may adversely affect the value of a financial instrument, a portfolio 

or the Group. 

Raw  materials  risk:  identifies  the  possibility  that  changes in the  value of  merchandise  prices may  adversely 

affect the value of a financial instrument, a portfolio or the Group. 

Correlation  risk:  identifies  the  possibility  that  changes  in  the  correlation  between  variables,  whether  of  the 

same  type  or  of  a  different  nature,  quoted  by  the  market,  may  adversely  affect  the  value  of  a  financial 

instrument, a portfolio or the Group. 

Underwriting risk: identifies the possibility that the placement objectives of securities or other types of debt will 

not be achieved when the entity participates in underwriting them. 

Liquidity risk can be classified into the following categories: 

– 

Financing risk: identifies the possibility that the entity is unable to meet its obligations as a result of the inability 

to sell assets or obtain financing. 

–  Mismatch  risk:  identifies  the  possibility  that  the  differences  between  the  maturity  structures  of  assets  and 

liabilities generate an extra cost to the entity. 

Contingency risk: identifies the possibility of not having adequate management elements to obtain liquidity as 

a result of an extreme event that implies greater financing or collateral needs to obtain it. 

–  Measurement and methods 

1. Structural interest-rate risk 

188 

 
 
 
The Group analyses the sensitivity of net interest income and of equity to interest rate fluctuations. This sensitivity is 

determined by mismatches in the maturity and review dates of interest rates of different balance sheet items. 

According to the interest rate positioning of the balance sheet, and considering the situation and perspectives of the 

market, financial measures are adopted to adjust the positioning to that sought by the Bank. These measures may 

range from taking up positions in markets to the specification of interest rate characteristics of commercial products. 

The metrics used to control the interest rate risk in these activities are the interest rate gap, financial margin sensibility 

and equity in the levels of interest rate. 

e.3)  Interest rate gap 

Analysis of the interest rate gap deals with the mismatch between the timing of re-pricing of on and off-balance 

aggregates of assets and liabilities and of memorandum accounts (off-balance sheet). It provides a basic profile of 

the balance sheet structure and can detect concentrations of interest rate risk at different terms. It is also a useful tool 

for estimates of the potential impact of interest rate movements on net interest income and the equity of the entity. 

All  on-  and  off-balance  sheet  aggregates  have  to  be  broken  down  so  that  they  can  be  placed  in  the  point  of 

repricing/maturity. For aggregates that do not have a contractual maturity, the Santander Group's internal model for 

analysis and estimation of their durations and sensitivity is used. 

– 

Sensitivity of Net Interest Income (NII) 

The sensitivity of net interest income measures the change in expected accruals for a certain period (12 months) in 

the event of a shift in the interest rate curve. 

- 

Sensitivity of Economic Value of Equity (EVE) 

This measures the implied interest rate risk in the economic value of equity which, for the purposes of interest rate 

risk, is defined as the difference between the net present value of assets minus the net present value of  liabilities, 

based on the effect of a change in interest rates on such present values. 

2. Liquidity risk 

Management of structural liquidity aims to fund the recurring activity of the Santander Consumer Finance Group in 

optimal conditions of term and cost, while avoiding undesired liquidity risks. 

The measures used for the control of liquidity risk are the liquidity gap, liquidity ratios, the statement of structural 

liquidity, liquidity stress tests, the financial plan, the liquidity contingency plan and regulatory reporting. 

– 

Liquidity Gap 

The liquidity gap provides information on contractual and expected cash inflows and outflows for a given period in 

each of the currencies in which the Santander Consumer Finance Group operates. The gap measures the net cash 

needed or the surplus at a given date and reflects the liquidity level maintained under normal market conditions. 

In the contractual liquidity gap, all balance sheet items that generate cash flows are analysed and placed at their point 

of contractual maturity. For assets and liabilities with no contractual maturity, the Santander Group's internal analysis 

189 

 
 
model is used. It is based on a statistical study of products' time series, and the so-called stable and unstable balance 

is determined for liquidity purposes. 

– 

Liquidity ratios 

The minimum liquidity ratio compares liquid assets available for sale or transfer (after the relevant discounts and 

adjustments have been applied) and assets at less than 12 months with liabilities of up to 12 months. 

The Net Stable Funding Ratio measures the extent to which assets that require structural funding are being funded 

by structural liabilities. 

- 

Structural liquidity 

The purpose of this analysis is to determine the structural liquidity position according to the liquidity profile (greater 

or lesser stability) of different asset and liability instruments. 

– 

Liquidity stress test 

The purpose of the liquidity stress tests conducted by the Santander Consumer Finance Group is to determine the 

impact of a severe, but plausible, liquidity crisis. In such stress scenarios, a simulation is made of internal factors that 

may affect Group liquidity, such as, inter alia, a credit rating downgrade of the institution, a fall in the value of balance 

sheet assets, banking crises, regulatory factors, a change in consumer trends and/or a loss of depositor confidence.  

Every month, four liquidity stress scenarios (banking crisis in Spain, idiosyncratic crisis at the Santander Consumer 

Finance Group, global crisis and a combined scenario) are simulated by stressing these factors, and the results are 

used to establish early warning levels. 

– 

Financial Plan 

Every year, a liquidity plan is prepared based on the funding needs arising from the business budgets of all the Group's 

subsidiaries. Based on these liquidity requirements, an analysis is made of limits on new securitisation considering 

eligible assets available, in addition to potential growth in customer deposits. This information is used to establish 

an issue and securitisation plan for the year. Throughout the year, regular monitoring is carried out of actual trends in 

funding requirements, thus giving rise to the revisions of the plan. 

- 

Contingency Funding Plan 

The purpose of the Liquidity Contingency Plan is to set out the processes (governance structure) to be followed in the 

event  of  a  potential  or  real  liquidity  crisis,  as  well  as  the  analysis  of  contingency  actions  or  levers  available  to 

Management should such a situation arise. 

The Liquidity Contingency Plan is underpinned by, and must be designed in line with, two key elements: liquidity 

stress tests and the early warning indicator (EWI) system. Stress tests and different scenarios are used as the basis 

for analysing available contingency actions and for determining such actions are sufficient. The EWI system monitors 

and potentially triggers the escalation mechanism for activating the plan and subsequently monitoring the situation. 

- 

Regulatory Reporting 

190 

 
 
Santander  Consumer  Finance  applies  the  Liquidity  Coverage  Ratio  (LCR)  and  the  net  stable  funding  ratio  (NSFR), 

according to the European Banking Authority (EBA) for the consolidated sub-group  on a monthly basis. 

In  addition,  Santander  Consumer  Finance  has  produced  an  annual  Internal  Liquidity  Adequacy  and  Assessment 

Process (ILAAP) report as part of the consolidated document of the Santander Group, although the supervisor does 

not require this report at sub-group level. 

3. Structural change risk 

Structural  change  risk  is  managed  at  Santander  Group  level,  as  part  of  the  general  corporate  procedures  of  the 

Santander Group, trying to avoid impacts in CET1 ratio. 

• 

 Internal Control 

The structural and liquidity risk control environment in Santander Consumer Finance Group is based on the framework 

of  the  annual  limits  plan,  where  the  limits  for  said  risks  are  established,  responding  to  the  Group's  level  of  risk 

appetite. 

The limit structure involves a process that considers: 

– 

Efficient  and  comprehensive  identification  and  delimitation  of  the  main  types  of  market  risk  incurred, 

consistently with the management of the business and the strategy defined. 

–  Quantification  and  communication  of  the  risk  levels  and  profile  considered  acceptable  by  senior 

management to the business areas, so that undesired risks are not incurred. 

– 

Providing  flexibility  for  the  business  areas  in  the  acceptance  of  risks,  responding  efficiently  and 

appropriately  to  developments  in  the  market  and  changes  in  business  strategies,  within  the  risk  limits 

considered acceptable by the entity. 

– 

Enabling business generators to take sufficient prudent risks to achieve their budgeted results. 

–  Delimiting  the  range  of  products  and  underlying  assets  in  which  each  Treasury  unit  can  operate, 

considering characteristics such as the model and assessment systems, the liquidity of the  instruments 

involved, etc. 

In the event of exceeding one of these limits or their sub-limits, the risk management officers involved must explain 

the reasons and facilitate an action plan to correct it. 

The main management limits for structural risk at the consolidated Santander Consumer level are:  

–  One-year net interest income sensitivity limit.  

– 

Equity value sensitivity limit. 

The limits are compared with the sensitivity that implies a greater loss among those calculated for different scenarios 

of parallel rise and fall of the interest rate curve. During 2023, these limits applied to eight scenarios of interest rates 

191 

 
 
 
 
 
 
 
upwards and downwards between minus 100 basis points and plus 100 basis points. In addition, other parallel and 

non-parallel  scenarios  are  calculated,  including  those  defined  by  the  European  Banking  Authority  (EBA).  Using 

various  scenarios  allows  for  better  control  of  interest  rate  risk.  In  the  lowering  interest  rates  scenarios,  negative 

interest rates are contemplated. 

During 2023, the level of exposure at the consolidated level in the SCF Group, both on the financial margin and on 

economic value, is low in relation to the budget and the amount of own resources respectively, being in both cases 

less than 2% throughout the year. year, and within the established limits. 

With  regard  to  liquidity  risk,  the  main  limits  at  the  Santander  Consumer  Finance  Group  level  include  regulatory 

liquidity  metrics  such  as  the  LCR  and  NSFR,  as  well  as  liquidity  stress  tests  under  different  adverse  scenarios 

previously mentioned. 

At  the  end  of  December  2023,  all  liquidity  metrics  are  above  the  internal  limits  in  force,  as  well  as  regulatory 

requirements. Both for the LCR and for the NSFR at the consolidated Group level, it has been at levels above 115% 

and 103% throughout the year. 

–  Management 

Balance sheet management entails the analysis, projection and simulation of structural risks, along with the design, 

proposal and execution of transactions and strategies to manage this risk. Finance Management is  responsible for 

this process, and it takes a projection-based approach where and when this is applicable or feasible 

A high-level description of the main processes and/or responsibilities in managing structural risks is as follows: 

– 

Analysis of the balance sheet and its structural risks. 

–  Monitoring of movements in the most relevant markets for asset and liability management (ALM) for the Group. 

– 

Planning.  Design,  maintenance  and  monitoring  of  certain  planning  instruments.  Finance  Management  is 

responsible  for  preparing,  following  and  maintaining  the  financial  plan,  the  funding  plan  and  the  liquidity 

contingency plan.  

– 

Strategy proposals. Design of strategies aimed at funding the SCF sub-group's business by securing the best 

available  market  conditions  or  by  managing  the  balance  sheet  and  its  exposure  to  structural  risks,  thereby 

avoiding unnecessary risks,  preserving net interest income and safeguarding the market value of equity and 

capital. 

– 

Execution.  To  achieve  appropriate  ALM  positioning,  Finance  Management  uses  different  tools.  Chief  among 

these are issues in debt or capital markets, securitisation, deposits and interest rate and/or currency hedges, 

and management of ALCO portfolios and the minimum liquidity buffer.  

– 

Compliance with risk limits and with risk appetite 

192 

 
 
IV. Operational risk  

a.  Definition and objectives 

The Bank defines operational risk (OR) as the risk of loss resulting from inadequate or failed internal processes, people 

and systems, or from external events. 

Operational risk is inherent to all products, activities, processes and systems, and is generated in all business and 

support areas. Accordingly, all employees are responsible for managing and controlling operational risks arising in 

their area of activity. 

The aim pursued by the Bank in operational risk control and management is primarily to identify, measure/ assess, 

monitor, control, mitigate and report this risk. 

The Bank's priority, therefore, is to identify and mitigate focal points of risk, irrespective of whether they have given 

rise to any losses. Measurement also contributes to the establishment of priorities in the management of operational 

risk. 

Managing and mitigating risks sources is a priority to the Bank, regardless of whether these risks have originated 

losses or not. Measurement has also contributed to establishing priorities in managing operational risk. To improve 

and promote adequate operational risk management, Santander Consumer Finance has developed an advanced loss 

distribution model (LDA) based on internal event database such as the external loss database of our banking peers 

(ORX consortium database) and scenario analysis. This approach is accepted by t he industry and regulators. 

193 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b. Operational risk management and control model 

Operational risk management cycle 

The different stages of the operational risk management and control model involve: 

– 

Identify  the  operational  risk  inherent  in  all  Bank  activities,  products,  processes  and  systems.  This  process  is 

performed through the exercise of Risk and Control Self-assesment (RCSA) 

–  Define  the  objective  operational  risk  profile,  with  specification  of  strategies  by  unit  and  time  horizon,  by 

establishing the appetite and tolerance of RO, budget and monitoring. 

– 

Promote the involvement of all employees with the culture of operational risk, through appropriate training at 
all areas and levels of the organization. 

–  Measure  and  assess  operational  risk  objectively,  continuously  and  consistently  with  regulatory  standards 

(Basel, Bank of Spain, etc.) and the sector. 

– 

Continuously monitor operational risk exposures, implement control procedures, improve internal knowledge 
and mitigate losses. 

Establish mitigation measures that eliminate or minimize operational risk. 

– 
–  Generate periodic reports on operational risk exposure and its level of control for senior management and Bank 

areas/units, as well as inform the market and regulatory bodies. 

–  Define and implement the necessary methodology to estimate the capital calculation in terms of expected and 

unexpected loss.  

Each of the key processes listed above is based on: 

– 

The existence of a system that allows reporting and controlling exposures to operational risk, integrated into 
the daily management of the Bank. 

To this end, the Bank implemented in 2016 a unique tool for the management and control of operational risk, compliance 
and internal control, called HERACLES. HERACLES is considered the Golden Source for Risk Data Aggregation (RDA). 

The internal regulations containing the principles for the management and control of operational risk, consistent with the 
regulations and best practices, have been defined and approved according to the established government. 

In 2015, the Bank adhered to the relevant corporate framework and subsequently the model, policies and procedures, as 
well as the rules of the Operational Risk Committee, have been approved and implemented.  

194 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The operational risk management and control model implemented by the Group provides the following advantages:  

– 

– 

– 

Promotes the development of a culture of operational risk. 

It  enables  comprehensive  and  effective  management  of  operational  risk  (identification,  measurement  / 
assessment, control / mitigation, and information). 

It improves knowledge of operational risks, both effective and potential, and their allocation to business and 
support lines. 

–  Operational risk information helps to improve processes and controls, reduce losses and revenue volatility. 

– 

Facilitates the establishment of operational risk appetite limits. 

c. Risk identification, measurement and assessment model 

Since November 2014, the Group adopted the new management system of Grupo Santander, having defined three lines 
of defense: 

– 

1st line of defense: Integrated in the business or support areas. Its tasks are to identify, measure or evaluate, 
control (primary control), mitigate and communicate the risks inherent in the activity or function for which it is 
responsible. 

Given the complexity and heterogeneous nature of operational risk within a large-scale organization with diverse lines 
of business, adequate risk management is carried out in two axes: 

(1) Operational risk management: Each business unit and support function of the Santander Group is responsible for the 
operational risks arising in its scope, as well as for its management. This particularly affects the heads of business units 
and support functions, but also the coordinator (or OR team) in the 1LoD. 

(2)  Management of  specialized operational  risk  controls:  There are  some  functions  that  typically  manage  specialized 
controls for certain risks in which they have greater visibility and specialization. These functions have an overview of 
exposure specific operational risks in all areas. We can also refer to them as Subject Matter Experts or SME. 

OR Managers:  

195 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operational risk management is the responsibility of all staff in their respective areas of activity. Accordingly, the Head of 
each division or area has ultimate responsibility for operational risk within its scope. 

OR Coordinators: 

RO coordinators are actively involved in operational risk management and support RO managers in their own areas of OR 
management  and  control.  Each  coordinator  has  a  certain  scope  for  action,  which  does  not  necessarily  coincide  with 
organizational units or areas, and has a deep knowledge of activities within their scope. Their roles and responsibilities 
include: 

• 

• 

• 

• 

Interaction Undertake interaction with the second line of defense in daily operations and communication to the 
management of operational risk in its scope. 

Facilitate integration into RO management in each area. 

Support the implementation of qualitative and quantitative methodologies and tools for the management and 
control of operations. 

Provide support and advice on operational risk within its scope. 

•  Maintain an overview of risk exposure in its scope. 

• 

• 

• 

Ensure the quality and consistency of data and information notified to the 2LoD, identifying and monitoring the 
implementation of relevant controls. 

Review and monitor results provided by business units and support functions related to control testing. 

Support in the signing and certification of controls (control testing). 

•  Monitor mitigation plans in your area. 

• 

– 

• 

• 

• 

• 

• 

• 

Coordinate the definition of business continuity plans in your area. 

2nd line of defense: Exercised by the Department of Non-Financial Risks and reporting to the CRO. Its functions 
are  the  design,  maintenance  and  development  of  the  local adaptation  of the  Operational  Risk Management 
Framework  (BIS),  and  control  and  challenge  over  the  first  line  of  operational  risk  defense.  His  main 
responsibilities include: 

Design, maintain and develop the operational risk management and control model, promoting the development 
of an operational risk culture throughout the Group. 

Safeguard the proper design, maintenance and implementation of operational risk regulations. 

Drive business units to effectively monitor identified risks. 

Ensure that each key risk affecting the institution is identified and properly managed by the relevant units. 

Ensure that the Group has implemented effective RO management processes. 

Prepare proposals for operational risk appetite tolerance and monitor risk limits in the Group and in the different 
local units. 

196 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

Ensure that Top Management receives a global view of all relevant risks, ensuring adequate communication and 
reports to senior management and the Board of Directors, through established governing bodies. 

In addition, the 2LoD will provide the necessary information for its consolidation, along with the remaining risks, to the 
risk monitoring and consolidation function. 

To ensure proper oversight, a solid knowledge of the activities of the Business Units/Support Functions is required, as 
well as a specific understanding of the categories of risk events (IT, compliance, etc.) and a Capacity and Capability Local 
Plan. In that context, the RO control function (2LOD function) needs to leverage specific profiles that can support the 
implementation  of the  RO  framework  in the  1LOD,  but  also  provide  trade  and  exposure  information  to  specific  risks, 
including the implementation of the RO framework in the 3LOD. to ensure that the related RO profile is well managed 
and reported. Business Risk Managers (BRMs), as business knowledge specialists (e.g. Global Corporate Banking) and 
Specialized Risk Managers (SRM) as OR control specialists (e.g. IT and cyber risks) they perform these functions within 
OR  2LOD  and  position  themselves  as  key  touchpoints  for  1LOD  business  units  and  operations  management  support 
functions. 

– 

• 

3rd line of defense: Exercised by Internal Audit, which evaluates the compliance of all the activities and units of 
the entity with its policies and procedures. His main responsibilities include: 

Verify  that  the  risks  inherent  in  the  Group’s  activity  are  sufficiently  covered,  complying  with  the  policies 
established  by  the  senior  management  and  the  internal  and  external  procedures  and  regulations  that  are 
applicable. 

•  Monitor the compliance, effectiveness and efficiency of the internal control systems of operations in the Group, 

as well as the quality of accounting information. 

• 

• 

• 

Conduct an independent review and challenge OR controls, as well as operational risk management processes 
and systems. 

Evaluate the implementation status of the RO management and control model in the Group. 

Recommend continuous improvement for all functions involved in operations management. 

197 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The management of the Bank is carried out according to the following elements: 

To  carry  out  the  identification, measurement  and  assessment of  operational  risk,  a  set  of  corporate,  quantitative  and 
qualitative techniques / tools have been defined, they are combined to make a diagnosis from the identified risks and 
obtain an assessment through the measurement / evaluation of the area / unit. 

The  quantitative  analysis  of  this  risk  is  mainly  carried  out  using  tools  that  record  and  quantify  the  level  of  losses 
associated with operational risk events. 

– 

Internal event database, which aims to capture all the operational risk events of the Bank. The capture of events 
related to operational risk is not restricted by setting thresholds, i.e. no exclusions are made on the basis of 
amount, and contains both events with accounting impact (including positive impacts) and non-accounting. 

There are accounting reconciliation processes that guarantee the quality of the information collected in the database. The 
most relevant events of the Bank and each operational risk unit of the Bank are especially documented and reviewed. 

– 

– 

External event database, since the Bank through the Santander Group participates in international consortia, 
such as ORX (operational risk exchange). In 2016, the use of external databases that provide quantitative and 
qualitative information and allow a more detailed and structured analysis of relevant events that have occurred 
in the sector was strengthened. 

Analysis of RO scenarios. Expert opinion is obtained from business lines and risk and control managers, which 
aims to identify potential events with a very low probability of occurrence, but which, in turn, can represent a 
very  high  loss  for  an  institution.  Its  possible  effect  on  the  entity  is  evaluated  and  additional  controls  and 
mitigating measures are identified that reduce the possibility of a high economic impact. In addition, the results 
of this exercise (which has also been integrated into the HERACLES tool), will be used as one of the inputs for 
the calculation of economic capital by operational risk based on the Advanced Model (LDA).  

198 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The tools defined for qualitative analysis try to evaluate aspects (coverage / exposure) linked to the risk profile, allowing 
to capture the existing control environment. These tools are fundamentally: 

– 

RCSA: Methodology for the evaluation of operational risks, based on the expert criteria of the managers, serves 
to obtain a qualitative view of the main sources of risk of the Bank, regardless of whether they have materialized 
previously. 

Advantages of RCSA: 

i. 

ii. 

iii. 

iv. 

Incentivize the responsibility of the first lines of defense: The figures of risk owner and control owner 
in the front line are determined. 

Encourage the identification of the most relevant risks: Risks that are not pre-defined, but arise from 
the areas that generate the risk. 

Improve integration of RO tools: Root cause analysis is incorporated. 

Improve  exercise  validation.  It 
questionnaires. 

is  developed  through  workshops  or  workshops, 

instead  of 

v. 

Making exercises more forward-looking: Financial impact by risk exposure is assessed. 

– 

– 

Corporate  system  of  operational  risk  indicators,  in  continuous  evolution  and  in  coordination  with  the 
corresponding corporate area. They are statistics or parameters of various kinds that provide information on an 
entity’s  risk  exposure.  These  indicators  are  periodically  reviewed  to  alert  you  to  changes  that  may  reveal 
problems with risk. 

Recommendations from regulators, Internal Audit and External Auditor. It provides relevant information about 
inherent risk due to internal and external factors and allows the identification of weaknesses in controls. 

–  Other specific instruments that allow a more detailed analysis of technological risk, such as the control of critical 

incidents in cyber-security systems and events. 

d. Operational risk information system 

HERACLES is the corporate operational risk information system. This system has modules for risk self-assessment, event 
registration, risk map and evaluation, indicators of both operational risk and internal control, mitigation and  reporting 
systems and scenario analysis being applicable to all entities of the Consumer Group, including the Bank. 

e. Business continuity plan 

The Santander Group and, accordingly, the Santander Consumer Finance Group, have a Business Continuity Management 

System (BCMS) to ensure the continuity of its entities' business processes in the event of a disaster or serious incident. 

199 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This basic objective is to: 

–  Minimize the possible damage to people and adverse financial and business impacts for the Bank, resulting 

from an interruption of the normal operations of the business. 

– 

– 

– 

Reduce  the  operational  impact  of  a  disaster  by  providing  a  set  of  predefined  and  flexible  guidelines  and 
procedures for use in the resumption and recovery of processes. 

Resume  business  operations  and  associated,  time-sensitive  support  functions  in  order  to  achieve  business 

continuity, profit stability and planned growth. 

Restoring  technological  operations  and  supporting  business  operations,  sensitive  to  time,  in  case  of  non-
operability of existing technologies. 

– 

Protect the public image and trust in the Bank. 

–  Meet the Bank’s obligations to its employees, customers, shareholders and other interested third parties. 

f. Corporate information 

The Santander Group’s corporate operational risk control area, of which the Santander Group is a part, has an operational 
risk management information system that provides data on the Bank’s main risk elements. The information available for 
each  country/unit  in  the  operational  risk  area  is  consolidated  so  that  a  global  view  is  obtained  with  the  following 
characteristics: 

– 

Two  levels  of  information:  One  corporate  with  consolidated  information  and  one  individualized  for  each 
country/unit. 

–  Dissemination of best practices among the countries/units of Santander Group, obtained through the combined 

study of the results derived from qualitative and quantitative analysis of operational risk. 

Specifically, information is prepared on the following aspects: 

–  Operational risk management model in the Bank and the main units and geographies of the Group. 

–  Operational risk management perimeter. 

– 

– 

– 

Tracking appetite metrics. 

Analysis of the internal database of relevant events and external events. 

Analysis of the most relevant risks, detected through different sources of information, such as operational and 
technological risk self-assessment exercises. 

– 

Evaluation and analysis of risk indicators. 

–  Mitigating measures/active management. 

– 

Business continuity plans and contingency plans. 

This information serves as the basis for meeting the reporting needs to the Delegated Risk Committee, Risk Supervision 
Committee, Regulation and Compliance, Operational Risk Committee, senior management, regulators, rating agencies, 
etc. 

200 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
g. Insurance in operational risk management 

Grupo  Santander  Consumer  Finance  considers  insurance  a  key  element  in  operational  risk  management.  Since  2014, 
common  coordination  guidelines  have  been  established  between  the  various  functions  involved  in  the  insurance 
management cycle that mitigate operational risk; mainly the areas of own insurance and operational risk control but also 
the different areas of risk management in the front line. 
These guidelines include the following activities:  

– 

– 

– 

– 

Identification  of  all  risks  in  the  Group  that  may  be  the  subject  of  insurance  coverage,  including  also  the 
identification of new insurance coverage on risks already identified in the market. 

Establishment  and  implementation  of  criteria  to  quantify  insurable  risk,  relying  on  loss  analysis  and  loss 
scenarios to determine the Group’s exposure level to each risk. 

Analysis of the coverage available in the insurance market, as well as preliminary design of the conditions that 
best fit the needs previously identified and evaluated. 

Technical assessment of the level of protection provided by the policy, cost and levels of withholding that the 
Group will assume (franchises and other elements in charge of the insured) in order to decide on its hiring. 

–  Negotiation with suppliers and adjudication according to the procedures established for this purpose by the 

Bank. 

– 

– 

– 

– 

– 

Follow-up  of  incidents  declared  in  policies,  as  well  as  those  undeclared  or  unrecovered  by  an  incorrect 
statement. 

Analysis of the adequacy of group policies to the risks covered, taking appropriate corrective measures to the 
deficiencies detected. 

Close  collaboration  of  local  operational  risk  managers  with  local  insurance  coordinators  to  strengthen 
operational risk mitigation.  

Regular meetings to report on specific activities, status statements and projects in both areas. 

Active participation of both areas in the global insurance sourcing table, the highest technical body in the Group 
for the definition of insurance coverage and contracting strategies. 

Cyber risk 

Cybersecurity risk (also known as cyber risk) is defined as any risk that results in financial loss, business interruption or 
damage  to  Santander  Consumer’s  reputation  resulting  from  the  destruction,  misuse,  theft  or  abuse  of  systems  or 
information. This risk comes from inside and outside the corporation.  
In the event of a cyber incident, the main cyber risks for the Bank are composed of three elements:  

–  Unauthorized access to or misuse of information or systems (e.g., theft of commercial or personal information). 

– 

Theft and financial fraud. 

– 

Business service interruption (e.g. sabotage, extortion, denial of service).  

As in previous years, the Bank has continued to maintain full attention to cybersecurity-related risks. This situation, which 
generates concern in entities and regulators, encourages the adoption of preventive measures to be prepared for attacks 
of this nature.  

201 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  Bank  has  evolved  its  cyber  regulations  with  the  approval  of  a  new  cybersecurity  framework  and  the  cyber  risk 
monitoring model, as well as different policies related to this matter.  

Similarly,  a  new  organizational  structure  has  been  defined  and  the  government  has  been  strengthened  for  the 
management  and  control  of  this  risk.  For  this  purpose,  specific  committees  have  been  established  and  cybersecurity 
metrics have been incorporated into the Bank’s risk appetite. 

The main instruments and processes established for the control of cybersecurity risk are: 

– 

– 

– 

Compliance with cyber risk appetite The aim of this process is to ensure that the cyber risk profile is in line with 
the risk appetite. Cyber risk appetite is defined by a number of metrics, risk statements and indicators with their 
corresponding tolerance thresholds and where existing governance structures are used to track and scale up, 
including risk committees as well as cybersecurity committees.  

Cybersecurity risk identification and assessment: The process of identifying and assessing cyber risk is a key 
process to anticipate and determine risk factors that could estimate its likelihood and impact. Cyberrisks are 
identified  and  classified  in  line  with  the  control  categories  defined  in  the  latest  industry-relevant  security 
standards (such as ISO 27k, NIST Cybersecurity Framework, etc.). The methodology includes the methods used 
to identify, qualify and quantify cyber risks, as well as to evaluate controls and corrective measures developed 
by the front-line defense function. The cyber risk assessment exercises are the fundamental tool to identify and 
assess cyber security risks in the Bank. The cybersecurity and technological risk assessment shall be updated 
where reasonably necessary taking into account changes in the information systems, confidential or business 
information, as well as the business operations of the entity.  

Cyber risk control and mitigation: Processes related to the evaluation of the effectiveness of controls and risk 
mitigation. Once the cyber risks have been evaluated and mitigation  measures defined, these measures are 
included in a cybersecurity risk mitigation plan of Santander Consumer Finance and the residual risks identified 
are formally accepted. Due to the nature of cyber risks, a periodic assessment of risk mitigation plans is carried 
out. A key process in the face of a successful cybersecurity attack is the business continuity plan. The Bank has 
mitigation strategies and measures related to business continuity management and disaster recovery plans. 
These measures are also linked to cyber attacks, based on defined policies, methodologies and procedures. 

–  Monitoring, supervision and communication of cyber risk: Santander Consumer Finance carries out a control 
and monitoring of cyber risk in order to periodically analyze the available information on the risks assumed in 
the development of the Bank’s activities. For this purpose, the KRIs and KPIs are monitored and monitored to 
assess whether the risk exposure is in line with the agreed risk appetite. Scaling and reporting: Adequate scaling 
and communication of cyber threats and cyber attacks is another key process. Santander Consumer Finance has 
tools and processes for detecting in its infrastructure, servers, applications and databases signals of internal 
threats and potential compromises. Communication includes reporting and reporting to relevant committees of 
the information needed to assess the exposure to cyber risk and cyber risk profile and to take the necessary 
decisions and actions. To do this, reports on the cyberrisk situation are prepared for the steering committees. 
There are also mechanisms for internal scaling independent of the bank's management team of technological 
and cybersecurity incidents and, if necessary, the relevant regulator. 

Other emerging risks 

In  addition  to  the  aforementioned  Cyber  risk,  the  Santander  Consumer  Group  is  increasingly  strengthening  the 
supervision of other operational risks arising from 1) supplier management and 2) transformation projects.  

–  With regard to supplier management risks, the focus is on the quality and continuity of services provided to SCF, 
but  also  in  ensuring  compliance  with  the  new  EBA  Guidelines  and  Regulations  such  as  DORA  through  the 
implementation of specific risk instruments throughout the different phases of the supplier’s life cycle 

– 

The operational risk of transformation is that derived from material changes in the organization, the launch of 
new products, services, systems or processes derived from imperfect design, construction, testing, deployment 
of projects and initiatives, as well as the transition to day-to-day (BAU). Transformation is a root cause, which 
can  manifest  itself  in  a  variety  of  risks  and  impacts,  not  restricted  to  operational  risk,  (e.g.  credit,  market, 
financial crimes…) 

202 

 
 
 
 
 
 
 
 
 
 
 
 
 
Risk of compliance and conduct 

The compliance function covers all matters related to regulatory compliance, prevention of money laundering and 
terrorist financing, product governance and consumer protection, and reputational risk according to the provisions of 
the General Corporate Framework of Compliance and Conduct.  

The compliance function promotes Santander Consumer Finance, S.A’s adherence (hereinafter “SCF”) to standards, 
supervisory requirements, and principles and values of good conduct by establishing standards, debating, advising 
and informing, in the interest of employees, customers, and the public. shareholders and the community at large. 
According to the current corporate configuration of the three lines of defense of the Santander Group, the compliance 
function is configured as an independent second-line control function and reporting directly to the board of directors 
and  their  commissions  through  the  Chief  Compliance  Officer  (CCO).  This  configuration  is  aligned  with  the 
requirements of banking regulation and with the expectations of supervisors. 

Santander Consumer Finance’s objective in terms of compliance risk and conduct is to minimize the likelihood of non-
compliance  and  irregularities,  and  in  the  event  that  they  occur,  they  are  identified,  valued,  reported  and  resolved 
quickly.  

Santander  Consumer  Finance  aims  to  continue  working  to  maintain  maximum  alignment  with  Grupo  Santander 
standards in terms of policies, procedures and management methodologies in all its units. 

The tools available to the compliance function to identify and manage the risks under its responsibility are:  

a.  Annual Risk Assessment exercises of conduct, regulation, prevention of money laundering and reputational risk.  

b. 

Implementation by each entity of an annual compliance plan that reflects the corporate initiatives of Grupo 
Santander,  the  local  initiatives  necessary  to  comply  with  local  regulation  and  good  sectoral  practices,  the 
deficiencies identified in the Risk Assessment exercises and the potential recommendations of internal audit as 
a third line of defense and any other requirements of local supervisors.  

c.  Regular follow-up meetings with units and periodic reporting process on compliance risks.  

Climate and Environmental Risk 

Santander Consumer Finance’s ESG (environmental and climate, social and governance factors) strategy consists of 
doing  business  in  a  responsible  and  sustainable  way,  supporting  the  green  transition,  building  a  more  inclusive 
society and doing business correctly, following the most rigorous governance standards. 

On the other hand, ESG factors can lead to traditional types of risk (e.g. credit, liquidity, operational or reputational) 
due to the physical impacts of a changing climate, the risks associated with the transition to a new, more sustainable 
economy and the failure to meet expectations and commitments. Therefore, they are included in the risk map of 
Santander Consumer Finance as relevant risk factors. 

In  recent  times,  climate  risks  (physical  risks  and  transition  risks)  are  becoming  very  important,  and  therefore 
Santander Consumer Finance is strengthening its management and control in coordination with the corporate teams 
of the Santander Group within the framework of the Climate Project, some of the priorities are as follows: 

EWRM (Enterprise-Wide Risk Management) approach, which gives a holistic and anticipatory view of climate 

a. 
aspects as a basis for proper management. 

Availability  of  relevant  data  (e.g.  CO2  emissions  of  funded  assets,  green  asset  financing  ratio,  sectoral 

b. 
classification and location of companies, energy efficiency certificates and collateral location, etc.). 

c. 

Integration of climate risks into day-to-day risk management and control. 

The relevance of the data and its quality is, if possible, even greater in this area than in the rest, since some data that 
until recently were not very relevant and perhaps not collected have become essential for issues such as aligning 
portfolios  with  environmental  objectives,  disclosing  information  or  managing  climate  risks.  Therefore,  one  of  the 
pillars of the Climate project is to collect such data with the required quality. 

203 

 
 
 
 
With regard to the EWRM approach, a fundamentally qualitative assessment of the implications and materiality of 
climate aspects for Santander Consumer Finance has been carried out, with a special focus on the auto  portfolio, 
which is summarized in the following paragraphs. 

As mentioned above, for Banking in general, climate is a cross-cutting issue with multiple angles, but with two main 
dimensions related to each other: 

1.  Banks play a key role in mitigating climate change and transitioning to a new green economy. 

2.  Climate aspects can cause losses to banks through different transmission mechanisms. 

With regard to Santander Consumer Finance in particular, our vision is as follows: 

1.  Our role in sustainable financing: Aligning our portfolios with the ambition of net zero emissions is occurring in 
a natural and gradual way thanks to the policies of the European Union and the short duration of our contracts. 
In  any  case,  Santander  Consumer  Finance  is  becoming  more  sustainable  and  proactively  helping  customers 
become more sustainable. The efforts being made in the area of data and information dissemination are crucial 
in this direction. 

2.  Potential impacts of climate risks in Santander Consumer Finance: From the materiality analysis carried out, it 
is concluded that the types of risk most affected for SCF are reputational/regulatory, strategic (business model), 
residual  value  and  credit.  The  potential  impacts  are  greatly  mitigated  thanks  to  the  context  (gradual 
transformation of the automotive industry) and the business model of Santander Consumer Finance (whose 
portfolios are mainly retail, good quality, short-term and diversified). On the other hand, climate issues could 
be the trigger for a general economic crisis, for example due to a disorderly transition to the new green economy. 
We are already managing these risks, but we will continue to strengthen their management and control. 

Climate risks have been progressively incorporated into the different EWRM processes:  

• 

• 

• 

• 

• 

• 

• 

“Top  Risks”:  Framed  within  the  event  of  evolution  of  the  automotive  sector,  which  has  historically  been 
identified as one of the main ones in the matrix, 

Risk map: As a cross-sectional risk, included as such since 2021, 

Risk profile assessment: Through a qualitative assessment, 

Risk appetite: Through stress metrics, as well as the opening of the residual value by the type of engine, and 
currently working on a new metric related to the target (range) of decarbonization for 2030 (for the passenger 
car portfolio of our sixteen main units). 

Risk strategy, with a specific section on these risks. 

Strategic risk, as a driver of changes in market trends, 

Capital risk and stress tests. Stress tests included in Santander Consumer Finance’s strategic plans and ICAAP 
take into account climate risks through idiosyncratic events, in addition to a specific scenario included in this 
exercise to reflect the potential impact of a disorderly transition to a low-emission economy. The results of these 
stress exercises are part of the entity’s risk appetite. 

Stress testing scenarios and methodologies will become more sophisticated as more information becomes available. 
In  2022,  Santander  Consumer  Finance  participated,  together  with  the  teams  of  the  Santander  Group,  in  the  first 
climate stress test of the ECB and in the thematic review of climate risks. 

Finally, with regard to the integration into the day-to-day management and control of risks, Santander Consumer 
Finance’s EWRM team produces a quarterly internal report to monitor climate risks, in which the results of the Pillar 
III ESG exercise will also be incorporated from its publication.  

204 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
This report includes, among other aspects, the following: 

a.  Materiality analysis: Currently most of the portfolio has a low physical risk  and moderate transition risk. It is 
essential to keep in mind that the portfolio consists basically of loans to private clients, of good quality, very 
diversified and short term. 

b.  Kris  tracking  (Key  Risk  Indicators):  For  each  type  of  risk  affected  (e.g.  reputational),  potential  risks  (e.g. 
inadequate speed of portfolio alignment to decarbonization objectives), main driver (physical or transition), the 
period in which the risk can materialize (short, medium, long) and the Kris with which the evolution of the risk 
is followed (e.g. percentage of the entity’s electric car vs. the whole market). 

c.  Main focus areas in the quarter (news, relevant projects, etc.). 

At the same time, work is under way to integrate climate risks at all stages of the risk cycle, ensuring compliance with 
commitments  made  and  supervisory  expectations.  It  is  worth  noting  the  progress  being  made  in  relation  to  the 
corporate model “The Climate Race” to integrate climate factors in the process of granting and monitoring credit risk. 

As noted above, the SCF risk map includes climate risks, as risk elements related to the environment and climate 
change are considered to be factors that could affect the different types of risks existing in all relevant time horizons. 
These elements cover, on the one hand, those derived from the physical effects of climate change and, on the other 
hand, those derived from the process of transition to a more sustainable economy, including legislative, technological 
or behavioral changes of economic agents.  

In view of the activities of the companies of the SCF Group, the SCF Group does not have any liabilities, expenses, 
assets or contingencies of an environmental nature that could be material in relation to equity, financial position and 
consolidated results. 

Exposures in the sectors potentially most affected by climate factors in accordance with the market consensus and 
the execution of our materiality analysis correspond mainly to wholesale customers. The wholesale activity of SCF is 
very limited (it accounts for less than 2% of the total portfolio), since the fundamental activity is consumer financing, 
but  in  any  case,  within  the  framework  of the implementation  of  the  corporate  model  “The  Climate  Race”,  we  are 
working on the consideration of climate aspects in the analysis of wholesale customers. 

In addition, SCF has participated (within the Santander Group as a whole) in the different regulatory exercises on 
climate stress carried out recently, which have been classified as learning exercises in the industry. The results of 
these exercises show that, overall, the current coverage of potential losses would be adequate in the time horizons 
of the maturities of our portfolios. SCF also includes a climate scenario in its ICAAP exercise to assess the adequacy 
of domestic capital. 

In view of the above, SCF considers that, with the best information available at the time of the formulation of these 
consolidated annual accounts, there is no significant additional impact arising from climate and environmental risk 
on the assets, financial situation and results in the financial year 2023. 

This integration in management is also part of the emission calculation initiatives, as a basis for the commitments of 
Net Zero Banking Alliance. 

g)  Adaptation to the new regulatory framework 

In 2023, at a consolidated level, Santander Consumer Finance Group must maintain a minimum capital ratio of 8.51% 
of CET1 phase-in (4.5% being the requirement by Pilar I, 1.5% the requirement by Pilar II, a 2.5%  requirement for 
capital conservation buffer and 0.67% countercyclical buffer). This requirement includes: (i) Common Equity Tier 1 
minimum requirement that must be maintained at all times under Article 92(1)(a) of Regulation (EU) No 575/2013 
(ii) the Common Equity Tier 1 required to overhold at all times in accordance with Article 16(2)(a) of Regulation (EU) 
No.  1024/2013;  and  (iii)  the  capital  conservation  buffer  under  Article  129  of  Directive  2013/36/EU.  In  addition, 
Santander Consumer Finance Group must maintain a minimum capital ratio of 10.30% of T1 phase-in as well as a 
minimum total ratio of 12.67% phase-in. 

As of December 31, 2023, the Bank meets the minimum capital requirements required by current regulations. 

205 

 
 
 
 
 
Reconciliation of accounting capital with regulatory capital (millions of Euros) 
2023 

2022 

Subscribed capital 
Share premium account 
Reserves 
Other equity instruments 
Attributable profit 
Approved dividend 
Interim dividend 
Shareholders’ equity on public balance sheet 
Valuation adjustments 
Non- controlling interests 
Total Equity on public balance sheet 
Goodwill and intangible assets 
Accrued dividend 
Eligible preference shares and participating securities 
Other adjustments (*) 
Tier 1 (Phase-in) 

5,639   
1,140   
3,654   
1,200   
1,004   
—   
(100)  
12,537   
(678)  
2,520   
14,379   
(1,889)  
(1,004)  
—   
(118)  
11,368   

5,639  
1,140  
3,649  
1,200  
1,243  
—  
(652) 
12,219  
(582) 
2,555  
14,192  
(1,849) 
(1,243) 
—  
33  
11,133  

(*) Fundamentally for non-computable minority interest and other prudential deductions and filters under CRR. 

The following are the capital ratios and a detail of the Group’s computable own resources: 

Capital ratios 
Level 1 ordinary eligible capital (millions of euros) 
Level 1 additional eligible capital (millions of euros) 
Level 2 eligible capital (millions of euros) 
Risk-weighted assets (millions of euros) 
Level 1 ordinary capital coefficient (CET 1) 
Level 1 additional capital coefficient (AT1) 
Level 1 capital coefficient (TIER1) 
Level 2 capital coefficient (TIER 2) 
Total capital ratio 

2023 

9,903 
1,465 
2,005 
78,958 
12.54% 
1.86% 
14.40% 
2.54% 
16.94% 

2022 

9,706 
1,427 
1,669 
77,480 
12.53% 
1.84% 
14.37% 
2.15% 
16.52% 

206 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Eligible capital (EUR millions 

Eligible capital 
Common Equity Tier I 
Capital 
Share Premium 
Reserves 
Other retained earnings 
Minority interests 
Profit net of dividends 
Deductions 
Goodwill and intangible assets 
Others 
Additional Tier I 
Eligible instruments AT1 
T1- excesses-subsidiaries 
Residual value of dividends 
Others 
Tier II 
Eligible instruments T2 
Gen. funds and surplus loans loss prov. IRB 
T2-excesses- subsidiaries 
Others 
Total eligible capital 

2023 

9,903 
5,639 
1,140 
3,654 
(655) 
1,631 
904 
(521) 
(1,889) 
— 
1,465 
1,200 
265 
— 
— 
2,005 
1,913 
— 
92 
— 
13,373 

2022 

9,706 
5,639 
1,140 
3,649 
(645) 
1,456 
591 
(411) 
(1,714) 
— 
1,427 
1,200 
227 
— 
— 
1,669 
1,471 
— 
199 
— 
12,802 

On credit risk, the Bank is continuing its plan to implement Basel’s Advanced Internal Model Approach (AIRB). This 
progress  is  also  conditioned  by  the  acquisitions  of  new  entities,  as  well  as  by  the  need  for  coordination  among 
supervisors of the validation processes of internal models.  

Santander  Consumer  Finance  Group  is  present  mainly  in  geographies  where  the  legal  framework  between 
supervisors is the same, as happens in Europe through the Capital Requirements Directive and Regulation. 

Currently, Santander Consumer Finance Group has the supervisory authorization for the use of advanced approaches 
to the calculation of regulatory capital requirements for credit risk for its main portfolios in Spain, certain portfolios 
in Germany, Nordics and France.  

In terms of operational risk, the Santander Consumer Finance Group currently uses the standard regulatory capital 
calculation approach provided for in the European Capital Directive. 

In relation to the rest of the risks explicitly contemplated in Pillar I of Basel, market risk is not significant in Santander 
Consumer Finance since it is not the object of the business, using the standard approach. 

Leverage ratio 

The leverage ratio has been established within the Basel III regulatory framework as a non-risk-sensitive measure of 
the capital required of financial institutions. The Group performs the calculation in accordance with CRD IV and its 
subsequent amendment to Regulation (EU) No. 575/2013 as of 17 January 2015, the aim of which was to harmonize 
the calculation criteria with those specified in the document Basel III leverage ratio framework and disclosure Basel 
Committee requirements.  

This ratio is calculated as the ratio between Tier 1 divided by the leverage exposure. This exposure is calculated as 
the sum of the following elements: 

•  Accounting asset, without derivatives and without elements considered as deductions in Tier 1 (for example, 

the balance of loans is included but not funds of commerce). 

207 

 
 
 
 
 
 
 
•  Order accounts (guarantees, credit limits granted unused, documentary credits, mainly) weighted by credit 

conversion factors. 

• 

Inclusion of the net value of derivatives (capital gains and handicaps are net with the same counterparty, less 
collateral if they meet criteria) plus a surcharge for future potential exposure. 

•  A surcharge for the potential risk of securities financing transactions. 

•  Finally, a credit derivatives risk surcharge (CDS) is included. 

Below is the breakdown of the leverage ratio at sub consolidated level ‘fully loaded’: 

Millions of euros 
Leverage 
Level 1 capital 
Exhibition 
Leverage ratio 

Economic Capital 

31-12-2023 

31-12-2022 

11,368 
133,370 
8.52% 

11,133 
124,648 
8.93% 

From  the  standpoint  of  solvency,  Santander  Consumer  Finance  Group  uses,  in  the  context  of  Basel  Pillar  II,  its 
economic model for the capital self-assessment process (PAC or ICAAP). To do this, the evolution of the business and 
capital needs is planned under a central scenario and under alternative stress scenarios. In this planning, the Group 
ensures that it maintains its solvency objectives even in adverse economic scenarios.  

Economic capital is the necessary capital, according to a model developed internally, to withstand all the risks of our 
activity with a certain level of solvency. In our case the solvency level is determined by the long-term objective rating 
of ‘A’ (two steps above the rating of Spain), which means applying a confidence level of 99.95% (above the regulatory 
99.90%) to calculate the necessary capital. 

The Group’s economic capital model includes in its measurement all the significant risks incurred by the Group in its 
operations,  so  it  considers  risks  such  as  concentration,  structural  interest,  business,  pensions  and  others  that  are 
outside the scope of the so-called Regulatory Pillar 1. In addition, economic capital incorporates the diversification 
effect, which in the case of the Group is key, due to the multinational and multi-business nature of its activity, to 
determine the overall risk and solvency profile.  

Santander Consumer Finance Group uses RORAC methodology in its risk management to calculate the consumption 
of economic capital and return on it of the Group’s business units, as well as segments, portfolios or customers, as 
well  as  the  company’s  business  units.  in  order  to  periodically  analyze  value  creation  and  to  facilitate  an  optimal 
allocation of capital.  

The RORAC methodology makes it possible to compare, on a homogeneous basis, the performance of operations, 
customers, portfolios and businesses, identifying those who obtain a risk-adjusted return higher than the Group’s 
cost of capital, thus aligning risk and business management with the intention of maximizing value creation, ultimate 
objective of Santander Consumer Finance’s senior management. 

208 

 
 
 
 
 
 
Annex I 

Dependent entities 

Entity 

Domicile 

Country 

Bank's ownership 
interest (%) 

Voting rights (%) (c) 

Direct 

Indirect 

2022 

2021 

Andaluza de Inversiones, S.A. Unipersonal 
Allane Leasing GmbH 
Allane Location Longue Durée S.a.r.l. 
Allane Mobility Consulting AG 
Allane Mobility Consulting B.V. 
Allane Mobility Consulting GmbH 
Allane Mobility Consulting Österreich GmbH 
Allane Mobility Consulting S.a.r.l 
Allane Schweiz AG 
Allane SE 
Allane Services GmbH & co. KG 
Allane Services Verwaltungs GmbH 
AMS Auto Markt am Schieferstein GmbH 
Auto ABS Belgium Loans 2019 SA/NV (d) 
Auto ABS DFP Master Compartment France 2013 (d) 
Auto ABS French leases 2021 (d) 
Auto ABS French leases 2023 (d) 
Auto ABS French Leases Master Compartment 2016 
(d) 
Auto ABS French Loans Master (d) 
Auto ABS French LT Leases Master (d) 
Auto ABS italian Balloon 2019-1 S.R.L. (d) 
Auto ABS Italian Rainbow Loans S.r.l. (d) 
Auto ABS Spanish Loans 2018-1, Securitisation Fund 
(d) 

Ciudad Grupo Santander, Av. Cantabria, 28660, 
Boadilla del Monte - Madrid 
Ortsstraße 18a – Vösendorf – Austria 
1 Rue Francois Jacob - France 
Grossmattstrasse 9-Urdorf – Switzerland 
Kruisweg 791 - Netherlands 
Dr.-Carl-von-Linde-Str. 2, Pullach i. Isartal – 
Germany 
Tuchlauben 7th – Austria 
Rue Francois Jacob – France 
Grossmattstrasse 9-Urdorf – Switzerland 
Dr.-Carl-von-Linde-Str. 2, Pullach i. Isartal – 
Germany 
Grubenstrasse, 27 - Germany 
Grubenstraße, 27 - Germany 
Schieferstein, 9, Flörsheim 
- 
- 
- 
- 
- 
- 
 - 
- 
- 
- 

Spain 
Austria 
France 
Switzerland 
Netherlands 
Germany 
Austria 
France 
Switzerland 
Germany 
Germany 
Germany 
Germany 
Belgium 
France 
France 
France 
France 
France 
France 
Italy 
Italy 
Spain 

100 % 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— % 

— 
47 % 
47 % 
47 % 
47 % 
47 % 
47 % 
47 % 
47 % 
47 % 
47 % 
47 % 
90 % 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 

100 % 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— % 
— % 
— % 
— % 
— % 
— % 
— % 

100 % 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— % 
— % 
— % 
— % 
— % 
— % 
— % 

Line of 
business 

Holding 
company 
Renting 
Renting 
Consultancy 
Consultancy 
Consultancy 
Consultancy 
Consultancy 
Renting 
Leasing 
Services 
Portfolio 
management 
Automotive 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 

EUR Millions 

Net results (a) 

Direct 

Capital and 
Reserves (A) 

37 
(2) 
17 
1 
(3) 
11 
(1) 
(1) 
12 
212 
2 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

— 
— 
4 
(1) 
— 
1 
— 
— 
— 
6 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

27 
— 
— 
— 
— 
11 
— 
— 
— 
343 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

1 

 
 
 
Entity 

Domicile 

Country 

Bank's ownership 
interest (%) 

Voting rights (%) (c) 

Direct 

Indirect 

2022 

2021 

Auto ABS Spanish Loans 2020-1, Securitisation Fund 
(d) 
Auto ABS Spanish Loans 2022-1, Securitisation Fund 
(d) 
Autodescuento S.L. 
Autohaus24 GmbH 
Banque Stellantis France 
Walk D-Services, Unipessoal Lda. 

Compagnie Generale de Credit Aux particuliers - 
Credipar S.A. 
Compagnie Pour La Location de Vehicules - CLV 
Drive S.r.l. 
Financeira El Corte Inglés, Portugal, S.F.C., S.A. 
Financiera El Corte Inglés, E.F.C., S.A. 
Fondation Holding Auto ABS Belgium Loans (d) 
Asset Securitisation Fund Santander Consumer 
Spain Auto 2014-1 (d) 
Santander Consumer Spain Auto 2016-2 (d) 
Golden Bar (SECURITIZATION) S.r.l. (d) 
Golden Bar Stand Alone 2019-1 (d) 
Golden Bar Stand Alone 2020-1 (d) 
Golden Bar Stand Alone 2020-2 (d) 
Golden Bar Stand Alone 2021-1 (d) 
Golden Bar Stand Alone 2022-1 (d) 
Golden Bar Stand Alone 2023-1 (d) 
Golden Bar Stand Alone 2023-2 (d) 
Guaranty Car, S.A. 

Hyundai Capital Bank Europe GmbH 
Isar Valley S.A. (d) 
MCE Bank GmbH 
MCE Verwaltung GmbH 

- 

Spain 

— % 

(d) 

- 
Calle Alcala nº4, 5th floor 28014 Madrid, Spain 
Dr.-Carl-von-Linde-Str. 2, Pullach – Germany 
9 rue Henri Barbusse 92330 Gennevilliers 
Rua Urbanização Bracara Augusta, sn - freguesia 
de Nogueira, Fraião e Lamaçães 
9 rue Henri Barbusse 92330 Gennevilliers 
9 rue Henri Barbusse 92330 Gennevilliers 
Via Giovanni Caproni 1, Bolzano 
Av. Antonio Augusto Aguiar, 31 1069-413 Lisbon 
C/ Hermosilla 112, 28009, Madrid 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 
Nacional II, km 16.500 – 28830 San Fernando de 
Henares (Madrid) 
Friedrich-Ebert-Anlage 35-37 · 60327 Frankfurt 
am Main 
- 
Schieferstein, 9, Flörsheim 
Schieferstein, 9, Flörsheim 

Spain 
Spain 
Germany 
France 
Portugal 

France 
France 
Italy 
Portugal 
Spain 
Belgium 
Spain 

Spain 
Italy 
Italy 
Italy 
Italy 
Italy 
Italy 
Italy 
Italy 
Spain 

Germany 
Luxembourg 
Germany 
Germany 

— 
— 
— 
— 
— 

— 
— % 
— 
— 
— 
— 
— 

— 
— % 
— % 
— % 
— % 
— % 
— 
— % 
— % 
— 

— % 
— % 
— % 
— % 

(d) 
94 % 
47 % 
50 % 
100 % 

50 % 
50 % 
100 % 
51 % 
— % 
(d) 
(d) 

(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
100 % 

51 % 
(d) 
90 % 
90 % 

— % 

— % 
94 % 
— 
— 
— 

— 
— 
— 
51 % 
51 % 
— % 
— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
100 % 

51 % 
— % 
90 % 
90 % 

— % 

— % 
94 % 
— 
— 
— 

— 
— 
— 
51 % 
51 % 
— % 
— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
100 % 

51 % 
— % 
— % 
— % 

Line of 
business 

Securitisation 

Securitisation 
Financial 
Renting 
Banking 
Services 

Banking 
Financial 
Leasing 
Financial 
Financial 
Securitisation 
Securitisation 

Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Automotive 

Financial 
Securitisation 
Banking 
Real estate 
rental 

EUR Millions 

Net results (a) 

Direct 

Capital and 
Reserves (A) 

— 

— 
3 
(2) 
1,058 
— 

1,682 
35 
7 
8 
267 
— 
— 

— 
— 
— 
— 
— 
— 
— 
— 
— 
3 

938 
— 
140 
10 

— 

— 
— 
— 
129 
— 

343 
2 
(1) 
1 
41 
— 
— 

— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

(35) 
— 
(2) 
— 

— 

— 
18 
— 
881 
3 

855 
52 
6 
8 
140 
— 
— 

— 
— 
— 
— 
— 
— 
— 
— 
— 
2 

493 
— 
86 
10 

2 

 
 
Entity 

Domicile 

Country 

Bank's ownership 
interest (%) 

Voting rights (%) (c) 

Direct 

Indirect 

2022 

2021 

Midata Service GmbH 
One Mobility Management GmbH 
Pony S.A. (d) 
Pony S.A., Compartment German Auto Loans 2021-
1 (d) 
Pony S.A., Compartment German Auto Loans 2023-
1 (d) 
Santander Consumer Bank A.S. 
Santander Consumer Bank AG 
Santander Consumer Bank GmbH 
Santander Consumer Bank S.p.A. 
Santander Consumer Finance Global Services, S.L. 
Santander Consumer Finance Inc. 
Santander Consumer Finance Oy 
Santander Consumer Finance Schweiz AG 
Santander Consumer Holding Austria GmbH 

Santander Consumer Holding GmbH 
Santander Consumer Inc. 
Santander Consumer Leasing B.V. 
Santander Consumer Leasing S.A 
Santander Consumer Leasing GmbH 
Santander Consumer Mobility Services, S.A. 

Santander Consumer Operations Services GmbH 
Santander Consumer Renting S.R.L. 
Santander Consumer Renting, S.L. 
Santander Consumer Services GmbH 
Santander Consumer Services, S.A. 

Santander Consumer Spain Auto 2019-1, 
Securitisation Fund (d) 

Schieferstein, 9, Flörsheim 
Dr.-Carl-von-Linde-Straße,2 - Pullach i.Isartal 
- 
- 

- 
Strandveien 18, 1366 Lysaker, 0219 (Baerum) 
Santander Platz I, 41061 (Mönchengladbach) 
Andromeda Tower, Donan City. Strow-Wien 
Via Nizza 262, I-10126 (Turin) 
Ciudad Grupo Santander, Av Cantabria, 28660, 
Boadilla del Monte - Madrid 
855-2 STREET SW, SUITE 3500. CALGARY 
Hermannin Rantatie 10, 00580 (Helsinki) 
Brandstrasse 24, 8952 Schlieren 
Rennweg 17, A 1030 (Wien) 

Santander Platz I, 41061 (Mönchengladbach) 
855-2 STREET SW, SUITE 3500. CALGARY 
Waterman 7th, ‘s-Hertogenbosch 
Quai Charles Pasqua, 26 
Santander Platz I, 41061 (Mönchengladbach) 
Ciudad Grupo Santander Av. Cantabria s/n, 
28660 Boadilla del Monte 
Madrider Strabe, 1D – 41069, Monchengladbach 
(Germany) 
Via Caproni 1, Bolzano 
Santa Barbara 1, 28180, Torrelaguna - Madrid 
Thomas Alva Edison Str. I, Eisendstadt 
Rua Gregorio Lopez Lote 1596 B-1400 195 
Lisbon – Portugal  
- 

Germany 
Germany 
Luxembourg 
Luxembourg 

Luxembourg 
Norway 
Germany 
Austria 
Italy 
Spain 
Canada 
Finland 
Switzerland 
Austria 

Germany 
Canada 
Netherlands 
France 
Germany 
Spain 

Germany 
Italy 
Spain 
Austria 
Portugal 

Spain 

— % 
— % 
— % 
— % 

— % 
100 % 
— % 
— % 
100 % 
100 % 
— % 
— % 
100 % 
100 % 

100 % 
100 % 
100 % 
100 % 
— % 
— % 

— % 
— % 
100 % 
— % 
100 % 

— % 

90 % 
47 % 
(d) 
(d) 

(d) 
— % 
100 % 
100 % 
— % 
— % 
100 % 
100 % 
— % 
— % 

— % 
— % 
— % 
— % 
100 % 
100 % 

100 % 
100 % 
— % 
100 % 
— % 

(d) 

90 % 
— % 
— % 
— % 

— % 
100 % 
100 % 
100 % 
100 % 
99 % 
100 % 
100 % 
100 % 
100 % 

100 % 
100 % 
100 % 
100 % 
100 % 
100 % 

— % 
100 % 
100 % 
100 % 
100 % 

— % 

Line of 
business 

Other services 
Management 
services 
Securitisation 
Securitisation 

Securitisation 
Financial 
Banking 
Banking 
Banking 
Other services 
Automotive 
Financial 
Leasing 
Holding 
company 
Holding 
company 
Banking 
Leasing 
Leasing 
Leasing 
Renting 

Other services 
Renting 
Leasing 
Services 
Financial 

Capital and 
Reserves (A) 
— 
— 
— 
— 

— 
2,638 
3,529 
539 
926 
7 
113 
416 
76 
364 

5,599 
95 
10.00 
3.00 
82.00 
16.00 

23.00 
8.00 
41.00 
— 
13.00 

— % 
— % 
— % 
— % 

— % 
100 % 
100 % 
100 % 
100 % 
99 % 
— % 
100 % 
100 % 
100 % 

100 % 
— % 
— % 
— % 
100 % 
100 % 

— % 
— % 
100 % 
100 % 
100 % 

— % 

Securitisation 

— 

EUR Millions 

Net results (a) 

— 
— 
— 
— 

— 
205 
286 
80 
43 
3 
— 
42 
10 
— 

153 
3 
3 
— 
50 
(4) 

1 
(2) 
2 
— 
1 

— 

Direct 

— 
— 
— 
— 

— 
1,980 
5,145 
363 
603 
5 
149 
161 
60 
518 

6,077 
47 
21.00 
3.00 
151.00 
20.00 

18.00 
9.00 
38.00 
— 
10.00 

— 

3 

 
 
EUR Millions 

Net results (a) 

Capital and 
Reserves (A) 

Entity 

Domicile 

Country 

Bank's ownership 
interest (%) 

Voting rights (%) (c) 

Direct 

Indirect 

2022 

2021 

Santander Consumer Spain Auto 2020-1, 
Securitisation Fund (d) 
Santander Consumer Spain Auto 2021-1, 
Securitisation Fund (d) 
Santander Consumer Spain Auto 2022-1, 
Securitisation Fund (d) 
Santander Consumer Technology Services GmbH 

SC Austria Consumer Loan 2021 Designated Activity 
Company (d) 
SC Austria Finance 2020-1 Designated Activity 
Company (d) 
SC Canada Asset Securitization Trust 
SC Germany Auto 2019-1 UG (haftungsbeschränkt) 
(d) 
SC Germany Consumer 2018-1 UG 
(haftungsbeschränkt) (d) 
SC Germany S.A. (d) 
SC Germany S.A., Compartment Consumer 2020-1 
(d) 
SC Germany S.A., Compartment Consumer 2021-1 
(d) 
SC Germany S.A., Compartment Consumer 2022-1 
(d) 
SC Germany S.A., Compartment Consumer 2023-1 
(d) 
SC Germany S.A., Compartment Consumer Private 
2023-1 (d) 
SC Germany S.A., Compartment Leasing 2023-1 (d) 
SC Germany S.A., Compartment Mobility 2020-1 (d) 
SC Mobility AB 
SC Mobility AS 
SCF Ajoneuvohallinto IX Limited (d) 
SCF Ajoneuvohallinto VIII Limited (d) 
SCF Ajoneuvohallinto X Limited (d) 
SCF Ajoneuvohallinto XI Limited (d) 
SCF Ajoneuvohallinto XII Limited (d) 

- 

- 

- 

Kaiserstr 74, 41061, Monchengladbach 
(Germany) 
- 

- 
- 
- 

- 
- 
- 

- 

- 

- 

- 
- 
- 
Hemvärnsgatan ,9 – Solna 
Strandveien 18 
- 
- 
- 
- 
- 

Spain 

Spain 

Spain 

Germany 

Ireland 

Ireland 
Canada 
Germany 

Germany 
Luxembourg 
Luxembourg 

Luxembourg 

Luxembourg 

Luxembourg 

Luxembourg 
Luxembourg 
Luxembourg 
Sweden 
Norway 
Ireland 
Ireland 
Ireland 
Ireland 
Ireland 

— % 

— % 

— % 

— % 

— % 

— % 
— % 
— % 

— % 
— % 
— % 

— % 

— % 

— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 

(d) 

(d) 

(d) 

100 % 

(d) 

(d) 
(d) 
(d) 

(d) 
(d) 
(d) 

(d) 

(d) 

(d) 

(d) 
(d) 
(d) 
100 % 
100 % 
(d) 
(d) 
(d) 
(d) 
(d) 

— % 

— % 

— % 

— % 

— % 

— % 
— % 
— % 

— % 
— % 
— % 

— % 

— % 

— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 

— % 

— % 

— % 

— % 

— % 

— % 
— % 
— % 

— % 
— % 
— % 

— % 

— % 

— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 

Line of 
business 

Securitisation 

Securitisation 

Securitisation 

— 

— 

— 

Other services 

24.00 

Securitisation 

Securitisation 
Securitisation 
Securitisation 

Securitisation 
Securitisation 
Securitisation 

Securitisation 

Securitisation 

Securitisation 

Securitisation 
Securitisation 
Securitisation 
Renting 
Renting 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 

— 

— 
— 
— 

— 
— 
— 

— 

— 

— 

— 
— 
— 
— 
10 
— 
— 
— 
— 
— 

— 

— 

— 

(2) 

— 

— 
— 
— 

— 
— 
— 

— 

— 

— 

— 
— 
— 
— 
— 
— 
— 
— 
— 
— 

Direct 

— 

— 

— 

22.00 

— 

— 
— 
— 

— 
— 
— 

— 

— 

— 

— 
— 
— 
— 
10 
— 
— 
— 
— 
— 

4 

 
 
Entity 

Domicile 

Country 

Bank's ownership 
interest (%) 

Voting rights (%) (c) 

Direct 

Indirect 

2022 

2021 

SCF Rahoituspalvelut IX DAC (d) 
SCF Rahoituspalvelut VIII DAC (d) 
SCF Rahoituspalvelut X DAC (d) 
SCF Rahoituspalvelut XI DAC (d) 
SCF Rahoituspalvelut XII DAC (d) 
Secucor Finance 2021-1, DAC (d) 
Silk Finance No. 5 (d) 
Stellantis Financial Services Belux SA 
Stellantis Financial Services España, E.F.C., S.A. 
Stellantis Financial Services Italia S.p.A. 
Stellantis Financial Services Nederland B.V. 
Stellantis Renting Italia S.p.A. 
Suzuki Servicios Financieros, S.L. 

Svensk Autofinans WH 1 Designated Activity 
Company (d) 
TIMFin S.p.A. 
Transolver Finance EFC, S.A. 
TVG-Trappgroup Versicherungsvermittlungs-GmbH 

- 
- 
- 
- 
- 
- 
- 
Parc L’Alliance Avenue Finlande 4-8 1420 Braine 
Lalleud Belgium 
C/ Eduardo Barreiros No. 110. 28041, Madrid 
Via Gallarate 199, 20151 Milano 
Hoofdweg 256, 3067 GJ Rotterdam 
Via Nizza 262, I-10126 - Turin 
C/Carlos Sainz 35, Pol. City of the automobile, 
Leganés - Madrid 
- 
Corso Massimo D’Azeglio n. 33/E – 20126 Turin 
Av. Aragon 402, Madrid 
Schieferstein, 9, Flörsheim 

Ireland 
Ireland 
Ireland 
Ireland 
Ireland 
Ireland 
Portugal 
Belgium 
Spain 
Italy 
Netherlands 
Italy 
Spain 

Ireland 
Italy 
Spain 
Germany 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
— % 
50 % 
— % 
— % 
— % 
— % 

— % 
— % 
51 % 
— % 

(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
(d) 
50 % 
— % 
50 % 
50 % 
50 % 
51 % 

(d) 
51 % 
— % 
— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
50 % 
50 % 
50 % 
50 % 
50 % 
51 % 

— % 
51 % 
51 % 
— % 

— % 
— % 
— % 
— % 
— % 
— % 
— % 
50 % 
50 % 
50 % 
50 % 
50 % 
51 % 

— % 
51 % 
51 % 
— % 

Line of 
business 

Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Securitisation 
Financial 
Financial 
Banking 
Financial 
Renting 
Intermediation 

Securitisation 
Financial 
Leasing 
Insurance 

Capital and 
Reserves (A) 
— 
— 
— 
— 
— 
— 
— 
105 
479 
741 
— 
— 
— 

— 
— 
— 
— 

EUR Millions 

Net results (a) 

— 
— 
— 
— 
— 
— 
— 
19 
93 
61 
16 
17 
1 

— 
— 
5 
— 

Direct 

— 
— 
— 
— 
— 
— 
— 
113 
283 
293 
77 
6 
— 

— 
38 
17 
2 

(a) 
(b) 
(c) 

(d) 

Data obtained from the annual accounts of each dependent entity corresponding to the financial year 2023. These annual accounts are pending approval by their respective Control Bodies. The Bank Administrators consider that they will be ratified without modification. 
The amount for which the shares of each dependent entity are recorded in the books of the holding company, net, where appropriate, of its corresponding depreciation provision.  
In accordance with Article 3 of Royal Decree 1159/2010, of 17 September, approving the rules for the formulation of consolidated annual accounts, to determine the voting rights have been added to those directly owned by the dominant company, those that correspond 
to the companies dominated by this or to other persons acting in their own name but on behalf of a company of the Group. For this purpose, the number of votes that corresponds to the dominant company, in relation to the companies in which it indirectly participates, is 
that corresponding to the dependent company that participates directly in the share capital of these companies. 
Vehicles over which effective control is maintained. 

5 

 
 
Annex II. 

Associated Entities and Joint Business Entities 

Name 

Entity 

Country 

Bank’s ownership interest (%) 

Voting rights (%) (b) 

Direct 

Indirect 

2022 

Bank of Beijing Consumer Finance Company 
Ethias Lease 
Fortune Auto Finance Co., Ltd. 
Payever GmbH 
Santander Consumer Bank S.A. 
Santander Consumer Financial Solutions Sp. Z O.O. 
Santander Consumer Multirent Sp. z o.o. 
Stellantis Consumer Finance Polska sp.zo.o. 
Stellantis Finance Polsja sp.z o.o 
Stellantis Insurance Europe Limited 
Stellantis Life Insurance Europe Limited 
VCFS Germany GmbH 

Associate 
Associate 
Multigroup 
Associate 
Associate 
Associate 
Associate 
Associate 
Associate 
Multigroup 
Multigroup 
Multigroup 

China 
Netherlands 
China 
Germany 
Poland 
Poland 
Poland 
Poland 
Poland 
Malta 
Malta 
Germany 

20 % 
50 % 
50 % 
10 % 
40 % 
— 
— 
— 
— 
50 % 
50 
— 

— 
— 
— 
— 
— 
40 % 
40 % 
20 % 
20 % 
— % 
— % 
50 % 

20 % 
50 % 
50 % 
10 % 
40 % 
40 % 
40 % 
20 % 
20 % 
50 % 
50 % 
50 % 

Line of 
business 

Financial 
Leasing 
Financial 
Other services 
Banking 
Leasing 
Leasing 
Financial 
Financial 
Insurance 
Insurance 
Marketing 

EUR Million(a) 

Active 

Capital and 

Direct 

1,694 
5 
2,222 
4 
4,625 
57 
996 
52 
696 
422 
208 
1 

Reservatio
103 
ns 
5 
476 
2 
942 
2 
67 
4 
52 
74 
20 
1 

— 
(1) 
51 
1 
15 
(2) 
9 
— 
10 
31 
16 
— 

2021 

20 % 
— % 
50 % 
10 % 
40 % 
40 % 
40 % 
20 % 
20 % 
50 % 
50 % 
50 % 

(a) 

(b) 

Data obtained from the annual accounts of each associated entity and/or joint ventures corresponding to the financial year 2023. These annual accounts are pending approval by their respective Control Bodies. The Bank Administrators consider that they will be ratified 
without modification. 

In accordance with Article 3 of Royal Decree 1159/2010, of 17 September, approving the rules for the formulation of consolidated annual accounts, to determine the voting rights have been added to those directly owned by the dominant company, those that correspond 
to the companies dominated by this or to other persons acting in their own name but on behalf of a company of the Group. For this purpose, the number of votes that corresponds to the dominant company, in relation to the companies in which it indirectly participates, is 
that corresponding to the company that participates directly in the share capital of these companies. 

1 

 
 
 
Annex III. 

Changes and notifications on the acquisition and sale of equity shares in the financial 
year 2023 

(Art. 155 of the consolidated text of the Capital Companies Act and Art. 125 of Royal Legislative Decree 4/2015, of 23 

October, approving the consolidated text of the Securities Market Law). 

Investee 

Line of business 

Net ownership interest (%) 

Purchased/(sold) 
In the exercise 

At the end of the 
financial year 

Effective date of the 
transaction (or date of 
notification if 
appropriate) 

Acquisitions in 2023: 

Ethias Lease 

SC Mobility AS 

SC Mobility AB 

MCE Bank Group 

Santander Consumer Finance Inc. 

Santander Consumer Inc. 

Camine D - Services, Unipessoal 
Lda. 

Operating lease 

Operating lease 

Operating lease 

Financial services 
associated with the 
automotive sector 
and the collection of 
deposits 

Consumer finance 

Consumer finance 

Provision of internet, 
computer and 
multimedia services 

50 % 

100 % 

100 % 

50 % 

September 13, 2023 

100 % 

100 % 

August 14, 2023 

October 20, 2023 

100 % 

100 % 

April 1, 2023 

100 % 

100 % 

100 % 

100 % 

100 % 

March 17, 2023 

March 17, 2023 

100 % 

4 January 2023 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annex IV 

List of agents in accordance with the  provisions of article 21 of Royal Decree 84/2015, of February 13, 
which develops Law 10/2014, of June 26, on the regulation, supervision and solvency of credit institutions 
as of December 31, 2023 

Name 
Palma del Río 
Finance, S.L. 

Domicile 

POGL. IND EL 
GARROTAL EDF 
SARA BENITEZ C/ 
JARA 17 -1 
(14700) Palma 
del Rio 

Gestión Financiera  
Villalba, S.L.U. 

C/ Consuelo 

Vega, 23 A - 

Juan Jiménez 
Gestión Financiera, 
S.L. 

EFINCAR FLEET 
SERVICES , S.L. 

A(11600) 
Ubrique 

C/ BARTOLOME 

DE MEDINA , 

Local 18 (41004) 
SEVILLA 

RONDA DE LOS 

MOLINOS, 35 

LOCAL, ECIJA ( 
SEVILLA) 

Financiaciones  

C/ del Mar, 27 1º-

Costa del Sol  
Oriental, SCA 

C, Jaime Building, 

29740 Torre del 
Mar 

INSEMA 
INVERSIONES, S.L. 

Av. de Andalucia, 
11 (14500) 
Puente Genil 

Carrasco Agentes, 
S.L. 

C/ BETULA Nº 9 
FLOOR 1º A 
(23400)UBEDA 

Ramsa Serv. End. Y 
Empresarial, S.L. 

C/ Blas Infante, 
7A (21440) Lepe 

Martín & Castilla  
Servicios  
Financieros, S.L. 

C/ Fray Diego de 
Cadiz, 163 
(41530) Moron 
de la Frontera 

Date of 

Employer/Na
tional 
identification 
number 

granting 
powers 

Post 
Code 
14700  B09987843  13-07-2022  Almodovar del Rio,  Fuente Palmera, 
Palma del Rio, Posadas, Lora del Rio, 
Penaflor,  Carmona,  La  Campana,  La 
Puebla  de  los  Infantes,  Mairena  del 
Alcor, El Viso del Alcor 

Geographical area of activity 

11600  B011517620  15-12-2020  Ubrique, 

del 

Alcala 

Valle, 
Algodonales,  Arcos  de  la  Frontera, 
Benaocaz,  Bornos,  El  Bosque,  El 
Gastor,  wait,  Grazalema,  Olivera, 
Prado  del  Rey,  Setenil,  Torre 
Alhaquine,  Villanueva  del  Rosario, 
Villa Martin, Puerto Serrano 

41004  B91167973  01-02-2002  Bormujos,  Coria  del  Rio,  Gelves, 
la  Mayor, 
la 

Gines,  Pilas,  Sanlucar 
Umbrete,  Villamanrique  de 
Condesa, Villanueva del Ariscal. 

41400  B91958363  01-01-2012  Écija,  Fuentes  de  Andalucia,  La 

Luisina, Canada Rosal, La Carlota. 

Alfarnate, 
Archez, 

29740  F093385102  15-12-2020  Alcaucin, 
Algarrobo, 
Almachar, 
Arenas, 
Benamargosa,  El  Boger,  Canillas  de 
Aceituno,  Canillas  de  Albaida, 
Comares,  Competa,  Macharaviaya, 
Moclinejo, Frigiliana, Nerja, Periana, 
Riogordo,  Salares,  Sayalonga,  Torre 
del  Mar,  Torrox,  Velez  Malaga, 
Vinuela. 

14500  B14840896  19-12-2008  Aguilar  de  la  Frontera,  Benameji, 
Castro del Rio, Espejo, Fernan Nunez, 
Cordoba, 
de 
Montalbal 
Montemayor,  Montilla,  Monturque, 
Moriles, Palenciana, Puente Genil, La 
Rambla and Santaella 

Scope of representation 
finance, 
Automotive 
leasing, 
automotive 
renting, 
automotive 
consumer 
loan  policies, 
cobranded cards, generalist 
cards. 

finance, 
Automotive 
leasing, 
automotive 
renting, 
automotive 
consumer 
loan  policies, 
cobranded cards, generalist 
cards. 

finance, 
Automotive 
leasing, 
automotive 
renting, 
automotive 
consumer 
loan  policies, 
cobranded cards, generalist 
cards. 

finance, 
Automotive 
leasing, 
automotive 
renting, 
automotive 
consumer 
loan  policies, 
cobranded cards, generalist 
cards. 

finance, 
Automotive 
leasing, 
automotive 
renting, 
automotive 
consumer 
loan  policies, 
cobranded cards, generalist 
cards. 

finance, 
Automotive 
leasing, 
automotive 
renting, 
automotive 
consumer 
loan  policies, 
cobranded cards, generalist 
cards. 

23400  B023478704  02-01-2004  Alblanchez de Ubeda, Almenara, 
Arquillos, Baeza, Beas de Segura, 
Bedmar and Garciez, Begijar, 
Belmez de la Moraleda, Benatae, 
Cabra de Santo Cristo, Cambil, 
Canena, Castellar, Cazorla, Chiclana 
de Segura, Chilluevar, Escanuela, 
Genave, Guarroman, Figuera de 
21440  B021347190  15-12-2020  Punta Umbria, Cartaya, Lepe, Isla 
Cristina and Ayamonte 
Calatrava, Hinojares, Ovens, Huesa, 
Ibros, Iznatoraz, Jabalquinto, 
Jimena, Jodar, La Iruela, La Puerta 
del Calerro, Pozoalcon, Puente de 
Genave, Quesada, Rus, Sabiote, 
Santiago de Pontones, Santiesteban 
del Puerto, Santo Tome, Segura de 
41530  B091369231  15-12-2020  Algamitas, Arahal, Caripe, El Coronil, 
la Sierra, Siles, Sorihuela del 
Marchena, Montellano, Moron de la 
Guadalimar, Torreperogil, Torres, 
Frontera, Paradas, Pruna, La Puebla 
Torres del Alblanche, 
de Cazalla, Villanueva de San Juan 
Torresblancopedro, Ubeda, Vilchez, 
Villarcarrillo, Villanueva del 
Archbishop, Villarodrigo. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

1 

 
 
 
Name 

Fromán 
Consultores, S.L.U. 

Domicile 

Av. Del  

Mantecado, 21  

(41560) Estepa 

Geyba Servicios 
Financieros, S.L. 

Avda. La Libertad 

No. 2 Local 

(41980) La 
Algaba 

Fincar Gestiones 

Avda. Buenos 

Hermanos P.Q.  

Servicios  

Financieros, 

S.L. Financieras, 
S.L. 
Hermanos P.Q.  
Servicios  
Financieros, S.L. 

SERVITAL 
ASESSORS, S.L. 

FINANCIACEUTA, 
S.L.U. 

Aires, 32 18500 
Guadix 

Pasaje Neptuno, 

Local 7 (next to 

BBVA) Vera 
(04620).  

Pza. Nuestro  
Padre Jesús, 3  
(21700) La Palma  
del Condado 

C/ Cervantes, 
gallery "La 
Riojana", 2nd 
floor, local No. 
26 (51001) Ceuta 

Gª y Trinidad  
Asesoramiento y  
Financiación S.L. 

C/ Rosario Nº 
46(04800) Albox 

Antonio Gana 

C/ Jara, nº1 local,  

Fdez. Servicios 
Financieros S.L. 

DONAT FINANCE 
SERVICE, S.L. 

esquina doctor  

Antonio Cabrera  

(14400)  
Pozoblanco 
Pza. Velazquez, 

11 - bass (52004) 
Melilla 

Date of 

Employer/Na
tional 
identification 
number 

Post 
Code 
Geographical area of activity 
41560  B041969767  15-12-2020  Aguadulce, Badolatosa, Casariche, 

granting 
powers 

Los Corrales, Estepa, Gilena, 
Herrera, The Sequin, Lora de Estepa, 
Marinaleda, Martin de la Jara, 
Osuna, Pedrea, La Roda de 
Andalucia, El Rubio, El Saucejo. 

41980  B091385377  15-12-2020  Arevalillo de Cega, Alacala del Rio, 
Alcolea del Rio, La Algaba, Almaden 
de la Plata, Brenes, Burguillos, 
Cantillana, Castilblanco de los 
Arroyos, El Castillo de las Guardas, 
Cazalla de la Sierra, Constantina, El 
Garrobo, Gerena, El Madroyo, Navas 
de la Concepcion, El Pedroso, La 
Roda de Andalucia, La Rinconada 

18500  B21507751  01-02-2012  Guadix, Baza, Huescar, Cullar, 

Country Caves, Iznalloz and 
Guadahortuna. 

04620  B004678348  15-12-2020  Vera 

21700  B021261177  15-12-2020  Almonte, Bollullos Par del Condado, 

Bonares, Chucena, Escacena del 

Campo, Finojos, Lucena del Puerto, 

Manzanilla, Niebla, La Palma del 

Condado, Paterna del Campo, 

51001  B051017101  15-12-2020  Ceuta 

Rociana del Condado, Villalba del 
Alcor, Villarrasa 

04800  B004577383  15-12-2020  Albox, Alcontar, Almanzorra,  

Armuña de Almanzorra, Bacares,  
Bayarque, Benitagla, Bezalon,  
Cantoria, Cobrar, Fines, Laroya, Lijar,  
Lubrin, Lucar, Macael, Olula del Rio,  
Partaloa, Purchena, Seron, Sierro,  
Somontin, Tahall, Tijola, Uleila del  
Campo, Urracal y Zurgena. 
Belmez, Los Blázquez, Cardenas,  
Conquista, Dos Torres, Espiel,  
Fuente La Lancha, Fuente Obejuna,  
El Guijo, Hinojosa del Duque,  
Pedroche, Peñarroya-Pueblonuevo,  
Pozoblanco 

14400  B014771554  15-12-2020  Alcaracejos, Añora, Belalcazar,  

52004  B052015435  01-02-2007  Melilla 

Scope of representation 
Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

2 

 
 
Name 

Domicile 

ASEDIME 

C/ Doctor 

SERVICIOS 
FINANCIEROS, S.L. 

Dorronsoro, 2 

(21600) Valverde 
del Camino 

SERVICIOS 

c/plaza del  

FINANCIEROS 
JIENENSES, SL. 

camping 4 local  
10 23740 anduja 

FINANRONDA 

SERVICIOS 
FINANCIEROS, S.L. 

C/ Molino, 82 
(29400) Ronda 

128INNOVA24H, 
S.L. 

c/Oasis, 17 
Elejido Almeria 

Finangi Cat 

Av. de la Rapita, 
33 1º (43870) 
Amposta 

Scope of representation 
Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Date of 

Employer/Na
tional 
identification 
number 

Post 
Code 
21600  B021380746  01-04-2008  Alajar, Almonaster La Real, Aracena, 

Geographical area of activity 

granting 
powers 

Aroche, Arroyo Molinos de Leon, 
Beas, Berrocal, Cala, Calanas, El 
Campillo, Campofrio, Canaveral de 
Leon, Oak Chestnut, 
Corteconcepcion, Cortegana, 
Cortelazor, Summit in the Middle, 
Summits of San Bartolomé, 
Summits Major, Encinasola, 
Fuenteheridos, Galaroza, La 
Granada de Ritinto, La Nava, Nerva, 
Puerto del Moral, Rosal de la 
Frontera, Santa Ana la Real, Santa 
Olalla del Cala, Trigueros, 
Valdelarco, Valverde del Camino, 
Zalamea la Real and Zufre. 

23740  B86340767  01-12-2011  Aldeaquemada, Andújar, Arjona,  

Arjonilla, Bailén, Baños de  
Quemada, Carboneros, La Carolina,  
Cazalilla, Espeluy, Higuera de  
Arjona, Lopera, Marmolejo, Santa  
Elena, Villanueva de la Reina,  
Villardonpardo y Villa del Río 
29400  B92963388  02-01-2009  Agatocin, Alpendeire, Arriate, 
Atajate, Benalid, Benalauria, 
Benaojan, Benarraba, El Burgo, 
Canete la Real, Cartajima, Cortes de 
la Frontera, Cuevas del 
Becerro,Faraja, Gaucin, Genalquacil, 
Igualeja, Jimera de Libas, Jubrique, 
Juzcar, Montecorto, Montejaque, 
Parauta, Pujerra, Ronda and 
Yunquera. 

04700  B92999846  01-03-2011  El Ejido, ADTA and Berja 

43870  B043571660  15-12-2020  Alcanar, Aldover, Alfara de Carles, 

Amposta, Arboli, Arnes, Asco, Falset, 
Fix, Freginals, Gandesa, Garcia, 
Ginestar, Godall, Masdenverge, 
Miravent, Mora DÉbre, Mora la 
Nova, Pauls, Poboleda, Porrera, 
Batea, Bellmunt de Falset, Benicaro, 
Benifallet, Benissanet, Bot, 
Cabassers, Camarles, Capcanes, 
Caseres, Corbera dÉbre, Cormudella 
del Montsant, Deltebre, El Lloar, El 
Masroig, El Molar, El Perello, El 
Pinell de Bray, Els Guiaments, 
Gratallops, Horta de Sant Joan, 
Aldea, Lametro de Mar, LAmpolla, 
La Fatarella, La Figuera, La Galera, 
La Morera de Montsant, La Palma 
débre, La Pobla de Massaluca, La 
Sénia, La Torre de Fontanbella, La 
Torre de Léspanyol, La Vilella Alta, 
La Vilella Baixa, Marca, Margalef de 
Montsant, Mas de Barberans, 
Pradell de la Teixeta, Prat de 
Compte, Rasquera, Riba Roja D´Ebre, 
Roquetes, Sant Carles Rapita, Sant 
Jaime Enveja, Santa Barbara, tivissa, 
Torroja del Priorat, Tortosa, 
Ulldecona, Ulldemolins, Vilalba dels 
Arcs, Vinaroz, Vinebre, Xerta. 

Indastec 
Asociados, S.L. 

C/ Madrid, 20 - 

Bajo (07800) 
Ibiza 

07800  B057150310  15-12-2020  Eivissa, Sant Antoni de Portmany, 

Santa Eulalia del Rio San Jose 
Formentera 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

3 

 
 
Name 
Noguer Bau, S.L. 

Domicile 

C/ Sant Fidel, 5 - 
1º (08500) Vic 

Gestió de  
Finançament i  
Inversions de  
Ponent, S.L. 

Avda. Pau, 49 

(25230) 
Mollerusa 

Gestió de  
Finançament i  
Inversions de  
Ponent, S.L. 

Avda. Alcalde  
Porqueras, 10  
(25008) Lérida 

Date of 

Employer/Na
tional 
identification 
number 

Post 
Code 
08500  B064018179  15-12-2020  Aiguafreda, Alpens, El Brull, 

Geographical area of activity 

granting 
powers 

Calldetenes, Centelles, Collsuspina, 
Espinelves, Folgueroles, Gurb, Els 
Hostalets de Balenya, Lluça, 
Perafita, Prats de Lluçanes, Roda de 
Ter, Rupit-Pruit, Santa Cecilia de 
Voltrega, Santa Eugenia de Berga 
Santa Eulalia de Riuprimer, Sant 
Agusti del Lluçanes, Santa Maria de 
Corco L'asquirol, Sant Bartomeu del 
Grau, Sant Boi de Lluçanes, Sant 
Hipolit de Voltrega 

25230  B025539123  01-10-2006  Comarcas del Pla D´urgel, la  
Noguera, L´urgell y La Segarra 

25008  B025539123  01-10-2006   Lérida, Balafia; Les Basses D’Alpicat, 

La Bordeta, Camps D’Escorts, cap 
Pont, Castel de Gardeny, 
Clot_Princep de Viana, Gualda; 
Llivia, Magraners, Mariola, 
Pardinyes, Raimat, Seca Sant Pere, 
Sucs, Suquets; Les Torres de Sanui, 
Abella de la Conca Les Alamus, 
L’Albages, Albatarrec, L’Albi, Alanco, 
Alcarras, Alcoletge, Alfes, Alguaire, 
Almatret, Almenar, Alpicat, Artessa 
de Lleida, ASPA, Aitona, Benavent de 
Segria, Bovera, Les Borges, 
Blanquets, Castelldans, Cervia de 
Garrigues, Corbins, L’Espluga Calba, 
La Floresta, Fulleda, La Granja 
D’Escarp, GIMENELLS i Pla de la 
Font, Granyera de les Garrigues, 
Juncosa, Juneda, Llardecans, 
Masalcoreig, Maials de Lleida, Els 
Omellons, La Pobla de Cervoles, 
Bellaguarda, La Portella, Puiggros, 
Puigverd, de Lleida; Rosello, Seros, 
El Soleras, Soses, Tarres, Els TOrms, 
Torrebesses, Torrefarrera, Torres de 
Segre, Torre Serona, Vilanova de 
Segria, Vilosell, Vilanova de la Barca 
and Vinaixa. 

BERGA GESTIÒ,  
S.L. 

C/ Gran Via, 46 
(08600) Berga 

08600  B064396476  15-12-2020  Berga, Navas, Cardona and Nou de 

la Bergueda. 

M&G figueres 
Associats, S.L. 

c/Col. Legi nº 54 

basses (17600) 
Figueres 

17600  B17673823  01-01-2011  Agullana, Albanya, Arrentera, 
Bascara, Biure, Boadella i les 
Escaudes, Cebanes, Cantallaps, 
Capmany, Cistella, Escada, Empolla, 
Figueres, Garniguelia, Jenguera, 
Llado, Masarac, Mollet de Peralado, 
Pont de Mollins and Crespia. 

Orges-Fin 

SA ROVELLADA  

07702  B55733471  25-12-2020  Island of Menorca 

gestiones 2018, 
s.l. Unipersonal 

Consultoría  
Financiera de la  
Mancha, S.L. 

DE DALT 38 bajos  

izq (07702)  

MAHONMENORC

A (Illes  
C/ Ramiro  
Balears) (Balearic 
Ledesma, s/n  
Islands) 
bloque 5 Local 3  
(13630)  
Socuéllamos 

13630  B013354303  15-12-2003  We overlook, Tomelloso, 

Argamasilla de Alba, Pedro Munoz, 
Campo de Criptana, Alcazar de San 
Juan, Las Pedroneras, Monta del 
Cuervo, Villanueva de los Infantes 

Scope of representation 
Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

4 

 
 
Name 
Estudios y Análisis  
de Riesgos, S.L. 

Domicile 

 Plaza de los 

Carros, 2, 16001 
Cuenca. 

Date of 

Employer/Na
tional 
identification 
number 

Post 
Code 
16001  B016156598  30-06-2007  Cuenca 

granting 
powers 

Geographical area of activity 

Intermediación y  
Servicios Junval,  
S.L 

Services 

Financieros 
Quintanar, S.L. 

Medifirent, S.L. 

C/ BEBRICIO , 39,  

26500  B026319178  15-12-2020  Calahorra 

Pasaje Local nº 7  

(26500)  
Calahorra 

C/ Vicente Galvez 
Villarejo, 12. 
(45800) 
Quintanar of the 
Order 

C/Carretil, 2, 3ºD 
26007. Logrono 
(La Rioja) 

45800  B045545167  15-12-2020  Quintanar de la Orden, Madridejos 

26007  B009410572  15-12-2020  Miranda de Ebro and Logrono 

Soluciones 

C/ Mariano 

28521  B084418904  15-12-2020  Arganda del Rey, Rivas – 

Financieros del 
Este, S.L. 

Barbacid, 5 - 2nd 

- 3 (28521) Rivas 
Vaciamadrid 

Vaciamadrid 

Servicios  

C/Del Ferial , 4  

4200  B042180927  15-12-2020  Soria 

Financieros  
Sorianos 

Oficina 3 B2  
4200 Soria 

Finanduero 2007, 
S.L.U. 

GASTEIZ FINANCE, 
SLU 

CALLE EL CARRO, 

9, 3ºB -09400 

ARANDA DE 

DUERO 
(BURGOS) 
Avda. De los 
Huetos, 79 Ed. 
Sugar company.  
Vitoria 01010 
(Alava) 

FINANCESTHER 
S.L. 

AVENIDA  

CENTRAL  

NUMERO 1  

OFICINA 1  

(31500) TUDELA  
Plaza Aita Arrupe 
NAVARRA 
3 Office No. 2 
.NAVARRA. 
(48100) 
Mungia_Bizkaia 

Inversiones  

Financieras Bilegi,  
S.L. 

09400  B009480013  02-11-2007  Aranda de Duero, Lerma, Huerta del 
Rey, Salas de los Infantes and Roa. 

01010  B10818698  02-03-2021  Alava 

31500  B71392179  15-12-2020  Tudela 

48100  B95659579  01-10-2012  Eibar, Mondragon, Genika - Lumo 

Scope of representation 
Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

5 

 
 
Name 
PRAGA SERVICES  
64, S.L. 

ALANA CONSUMER 
SERVICES,SL 

Domicile 

C/ Patrimonio  

Mundial, 7 1ª  

planta Oficina  

13, 28300  
Aranjuez 
C/ SOL, 32-2ºC 

(45600) Talavera 
de la Reina 

Gestión de  
Servicios  
Financieros  
Artimar 

Av. de Canarias,  

344 (35110)  
Vecindario 

Date of 

Employer/Na
tional 
identification 
number 

Post 
Code 
28300  B85464402  01-03-2014  Aranjuez 

granting 
powers 

Geographical area of activity 

45600  B72754914  01-04-2023  TALAVERA DE LA REINA AND ZONE 

INFLUENCE 

35110  B035496777  15-12-2020  Agüimes, Santa Lucía de Tirajana,  

San Bartolomé de Tirajana 

TENERIFELAPALMA 

AVDA/ DE LAS 

38700  B13639406  01-05-2023  Island of La Palma 

INVERSIONES 
2023, S.L.  

NIEVES, 6, 1º C, 

Santa Cruz de la 
Palma (La Palma) 

L´Eliana Finance, 
S.L. 

Av. Cortes 

Valencianas, 35 L 

46183  B097639462  01-10-2005  Riba - Roja de Turia, Lliria, Betera, 
Bunol, Requena, Utiel, L'Eliana, La 
Pobla de Vallbona 

A2 (46183) 
L´Eliana 

CENTRO ADVISOR 

The street is 

44004  B44224947  02-06-2008  Teruel. 

DE TERUEL 
FINANCIAL, S.L. 

Ronda Ambeles 

n. 52 (44004) 
Teruel 

Lual Soluciones y 
Gestion, S.L. 

AVILA CONSUMER 
SERVICES SL 

Alvarez y Garros, 
S.L.U. 

C/ Isabel La 

Catolica Nº 6 

03803 Alcoy ( 
Aliacante) 

CENTRO DE  
NEGOCIOS  
ANDAMUR,  
POL.IND  
SAPRELORCA, C/ 
MANUEL JÓDAR  
MARTÍNEZ 
Av. A Coruna, 439 
(30817) LORCA / 
Bajo (27003) 
MURCIA 
Lugo 

03803  B01612019  15-12-2020  Villena, Sax, Biar, Benejama, Salinas, 
Canada, Campo de Mirra, Alcoy, Ibi, 
Castalla, Onil, Swimsuits, Tibi, 
PenEagle, Benifallim, Cocentaina, 
Muro de Alcoy, Beniarrés, Benilloba, 
Planes, Lorcha, Agres, Alqueria de 
Aznar, Gayanes, Alfafara, 
Benimarfull, Gorga. Millena, Alcocer 
30817  B05265764  15-12-2020  Hellin, Jumilla, Albacete 
de Planes, Alcolecha, Benasau, 
Balones, Cuatretondeta, Almudaina, 
Benimasot, Facheca, Benillup, 
Tollos, Famorca, Onteniente, 
Olleria, Albaida, Ayelo de Malferit, 
Bocairente, Fontanares, AGULLENT 
and Benissoda belonging to the 
Province of ALICANTE and VALENCIA 

27003  B027274216  15-12-2020  Lugo. 

AMP FINANSERVIC 
S.L. 

C/ RIO TERA 30, 
OFFICE 7 (05004) 
AVILA 

05004  B44584761  01-02-2023  Avila 

Scope of representation 
Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

6 

 
 
Name 

Domicile 

Asesoramiento  

Financiero Zafra,  
S.L. 

Avenida Antonio 
Chacon nº 17 
Local.  C.P. 06300 
Zafra ( Badajoz ) 

Alvarez and 

Garrúes Dos, S.L.U.  Av. de Vigo, 65 

(36003) 
Pontevedra 

SOLUCIONES 

FINANCIEROS 
GRIGEM S.L. 

Asfinza Badajoz, 
S.L. 

Alvarez y Garrues 
Tres, S.L.U. 

Cámara de  
Comercio 
GijonVivero de  
Empresas 
Carretera de  
Somio 652  
Despacho 
Av. Sinforiano 
3.1(33203) Gijon 
Madronero, nº 15 
Edificio Paraiso 3 
Mezzanine 4 
premises A-B. 
06011 Badajoz – 
Badajoz. 

c/Salvador Dali, 
12 (32002) 
Orense 

Date of 

Employer/Na
tional 
identification 
number 

Post 
Code 
06300  B006433973  15-12-2020  Zafra, Villanueva del Fresno, 

Geographical area of activity 

granting 
powers 

Higuera de Vargas, Zahinos, Oliva de 
la Frontera, Barcarrota, Matamoros 
Valley, Frejenal de la Sierra, Higuera 
la Real, Burgullos del Cerro, 
Salvatierra de los Barros, Feria, 
Santa Marta, Villalba de los Barros, 
Aceuchal, Fuente del Maestre, 
Valencia del Ventoso, Segura del 
Leon, Calera de Leon, Monesterlo, 
36003  B027380799  01-08-2008  Pontevedra, Villagarcia de Arosa, O 
Fuente de Cantos, Los Santos de 
Malmona, Villafranca de los Barros, 
Grove, Sanxenxo, Cambados, Lalin, 
Ribera del Fresno, Hornachos, Llera, 
La Estrada, Silleda and Caldas de 
Rey 
Valencia de las Torres, Usagre, 
Welcome, Llerena, Berlanga, 
Azuaga, Farm of Torrehermosa, 
Peraleda de Zauecejo, Campillo de 
Llerena, Higuera de la Serena, 
Zalamea de la Serena, Monterrubio 
33203  B05256375  01-04-2017  Gijon, Cabrales, Cangas de Onis, 
de la Serena. 
Caravia, Caso, Colunga, Llanes, 
Nava, Onis, Parres, Penamellera 
Alta, Penamellera Baja, Pesoz, 
Piloha, Ponga, Ribadedeva, 
Rivadesella, Villaviciosa. 

06011  B06580708  01-06-2010  Badajoz. 

32002  B27412816  01-11-2010  Ourense, Barco de Valdeorras and 

Rua. 

European Finantial 
Consumer, S.L 

Parc.ET-8  

Complejo  

40194  B86080280  03-01-2011  Segovia. 

FINZAMORA 
SERVICES, SL. 

Quitapesares,  

Carretera CL-601  

Km 7 

Edificio Vicam 

40194  
C\ Juan II, 23. 1°  
Palazuelos de  
Dcha. 49011.  
Eresma  
Zamora. 
( Segovia 

) Palazuelos de 

Eresma ( Segovia 
) 

49011  B49282403  01-01-2015  Zamora/Palencia 

Scope of representation 
Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

Automotive finance, 
automotive leasing, 
automotive renting, 
consumer loan policies, 
cobranded cards, 
generalist cards. 

7 

 
 
 
 
 
Annex V. 

Annual Banking Report 

This Annual Banking Report has been prepared in compliance with the provisions of Article 87 of Law 10/2014, of 26 June, 
on the Regulation, Supervision and Solvency of Credit Institutions.  

In accordance with that article, from 1 January 2015, credit institutions must submit to the Bank of Spain and publish 
annually,  as  an  annex  to  the  financial  statements  audited  in  accordance  with  the  regulatory  regulations  on  auditing 
accounts, specifying by country where they are established, the following information on a consolidated basis for each 
year: 

a)  Name, nature and geographical location of the activity. 

b) 

Turnover. 

c)  Number of full-time equivalent employees. 

d)  Gross result before tax. 

e) 

f) 

Taxes on the result. 

Subsidies or public aid received. 

The criteria used for the preparation of the annual bank report for the financial year 2023 are detailed below: 

a)  Name, nature and geographical location of the activity 

The aforementioned information is available in Annexes I and II to the Group’s consolidated annual accounts, which 
detail the companies operating in each jurisdiction, including, among other information, their name, geographical 
location and nature of their activity.  

As can be seen from these Annexes, the main activity developed by the Group in the different jurisdictions in which 
it  operates  is  commercial  banking.  The  Group  operates  mainly  in  15  markets  through  a  model  of  autonomous 
subsidiaries  in  capital  and  liquidity,  which  has  clear  strategic  and  regulatory  advantages,  as  it  limits  the  risk  of 
contagion between units of the Group, it imposes a double layer of global and local supervision and facilitates crisis 
management and resolution. The total number of Group offices is 290, which provide our clients with all their basic 
financial requirements. 

b)  Turnover 

For the purposes of this report, turnover at gross margin is considered as defined and presented in the consolidated 
profit and loss account that is part of these consolidated annual accounts of the Group. 

The turnover data by country have been obtained from the statutory accounting records of the Group companies with 
the corresponding geographical location and have been converted into euros. It is therefore aggregated information 
of the individual financial statements of the entities operating in each jurisdiction, the reconciliation of which with 
the information in the Group’s consolidated annual accounts requires a series of adjustments for homogenization 
and  elimination  of  transactions  between  the  various  companies  of  the  Group,  such  as  those  relating  to  the 
distribution of dividends from the subsidiaries to their respective matrices. 

c)  Number of employees on a full-time equivalent basis 

Full-time equivalent employee data have been obtained from the average staffing of each jurisdiction. 

d)  Taxes on the result 

In the absence of a specific criterion, the amount actually paid for those taxes whose effect is recorded under the 
income tax heading of the consolidated income and loss account has been included. 

1 

 
 
 
 
 
The taxes actually paid in the year by each of the entities of each jurisdiction include: 

•  Supplementary payments relating to income tax settlements, usually from previous years. 

•  Advances, payments on account and withholdings paid or incurred in relation to the tax on the profit or loss of the 
financial year itself. In the case of taxes borne abroad, given their scarcely representative amount, it has been 
decided to include them in the jurisdiction of the entity that has borne them. 

•  The refunds collected in the year relating to liquidations of previous years whose result was to be returned. 

•  Where applicable, settlements by inspection minutes and disputes related to these taxes. 

The above amounts are part of the statement of cash flows (359,529 thousand euros in the financial year  2023, 
which represents an effective rate of 20%) and therefore differ from the expenditure on income tax recorded in the 
consolidated  income  and  loss  account  (433,953  thousand  euros  in  the  financial  year  2022  which  represents  an 
effective rate of 19.7%) This is because the tax regulations of each country establish: 

The time when taxes must be paid. Normally, payment dates have a time lag from the date of generation of the tax-
taxed income. 

Their  own  criteria  for  calculating  the  tax,  establishing  temporary  or  permanent  restrictions  on  the  deduction  of 
expenses,  exemptions,  bonuses  or  deferrals  of  certain  income,  etc.,  generating  the  corresponding  differences 
between the accounting result and the tax result that is finally taxed, to which should be added the compensation of 
tax losses of previous years, deductions and / or rebates of the quota, etc. Also, in some cases special regimes are 
established, such as the tax consolidation of companies of the same jurisdiction, etc. 

e)  Public subsidies received 

In the context of the information requested by the current legislation, this term has been interpreted as any aid or 
grant in line with the provisions of the European Commission’s State Aid Guide and, in that context, the companies 
that make up the Group have not received any subsidies or public aid in 2023.  

The details of the information for the financial year 2023 (in millions of euros) are as follows: 

2 

 
 
 
Jurisdiction (EUR 
million) 

Turnover 

No. of 
employees on a 
fulltime 
equivalent basis 

Gross 

profit/(loss) 
before tax 

Tax on profit 
/(loss) 

Germany 
Austria 
Belgium 
Canada 
Spain 
Denmark 
Finland 
France 
Greece 
Ireland 
Italy 
Luxembourg 
Norway 
Netherlands 
Portugal  
United Kingdom 
Sweden 
Switzerland 
Total 

1,350 
218 
62 
67 
777 
216 
101 
733 
6 
2 
464 
(22) 
243 
87 
41 
— 
153 
29 
4,527 

4,855 
333 
179 
235 
1,746 
224 
157 
863 
30 
— 
1,190 
— 
516 
277 
249 
928 
275 
67 
13,694 

395 
104 
30 
7 
233 
112 
51 
508 
(2) 
(2) 
169 
(23) 
118 
40 
5 
1 
44 
12 
1,802 

143 
16 
5 
1 
62 
34 
8 
22 
— 
— 
30 
— 
5 
12 
1 
— 
19 
— 
360 

As of December 31, 2023, the Group’s return on assets (ROA) was estimated at 0.92%. 

3 

 
 
 
 
 
 
 
 
 
 
 
Santander  Consumer  Finance,  S.A.  And  companies  that  make  up  the 

Santander Consumer Finance Group (consolidated) 

Consolidated Management Report for the financial year 2023 

General external framework 

Economic, regulatory and competitive context 

In 2023, Santander operated in an environment dominated by geopolitical tensions and higher interest rates as central 
banks  looked  to  contain  inflation,  which  gradually  eased  during  the  year.  The  world's  major  economies  withstood 
monetary policy tightening well, although there was a gradual slowdown in activity. 

Our core regions' economies performed as follows: 

– 

– 

– 

– 

– 

– 

Eurozone (GDP: Estimated +0.5% in 2023). The positive start of the year, supported by the normalization of 
global supply chains and the less uncertainty about energy supply, was slowed in the second half of the year by 
the  rise  in  interest  rates,  the  difficulties  of  industry  in  adapting  to  rising  energy  costs  and  the  caution  of 
households with regard to consumption. Inflation fell (2.9% in December) as a result of the ECB’s interest rate 
hike of 450 bp in this monetary cycle (the deposit facility from -0.5% to 4%). 

Spain (GDP: +2.5% estimated in 2023). During the first half, GDP growth was driven by the external sector, 
especially tourism. In the second half of the year, private consumption takes over as an engine of growth. The 
labor market has remained solid, with record number of affiliates. Inflation closes the year at 3.1% (3.6% on 
average) with a decrease in all components and a moderation of the underlying higher than expected (3.8% in 
December from 4.5% in November) 

Germany  (GDP:  -0.1%  estimated  in  2023).  The  German  economy  went  into  recession  in  4T23.  Consumer 
spending suffered due to the collapse of real incomes due to still high inflation (it ended the year at 3.6%, but 
the year average is 6%). Rising interest rates weighed investment in construction, while exports fell by almost 
2%  due  to  weak  global  demand  and  structural  problems  with  industry  competitiveness.  The  labor  market 
remained strong, employment continued to be created, but the unemployment rate increased (5.7%). 

France  (GDP:  +0.9%  estimated  in  2023).  Domestic  demand  has  been  led  by  investment  while  private 
consumption has also grown (less than in 2022) as the year progressed thanks to the recovery of household 
income. The contribution of the external sector is being positive, but exports are growing much less than in 
2022. Inflation ends the year at 3.7% and the underlying at 3.4%, with food growing above 7%. 

Norway (GDP: +1.0% estimated in 2023). Activity growth has remained low, following a slowdown in the first 
half  of  the  year,  GDP  remained  virtually  unchanged.  The  worst  performance  was  recorded  by  private 
consumption and investment. The labor market remains tight, but somewhat looser, with stable employment 
and a very low unemployment rate (3.6% in 3T23). Inflation has slowed due to lower energy prices (3.8% in 
December) but remains high and well above the Central Bank target (2%). For this reason, the Norges bank 
raised interest rates to 4.5% in December.  

Finland (GDP: -0.4% average annual estimated for 2023). Activity in Finland began to recover, albeit slowly, in 
the first part of the year from the declines in GDP in the second half of 2022. However, in the third quarter it fell 
again (-0.9% quarterly) and the data known so far, indicate that the weakness has continued in the latter part 
of  the  year.  The  weakness  of  the  Finnish  economy  is  widespread,  with  declines  in  private  consumption, 
investment and the external sector, although thanks to the weaker domestic demand, its contribution to GDP 
will be positive. Inflation has fallen throughout the year since the peak reached in December 2022 (9.5% year-
on-year), thanks mainly to the fall in energy prices. The labor market has slowly worsened with 2023, with the 
unemployment rate rising to 7.6% (it closed 2022 at 6.9%). Vacancies remain very high, although they have 
been reduced. 

1 

 
 
 
 
 
 
 
 
 
 
 
– 

– 

– 

– 

Italy: (GDP: Estimated 0.7% in 2023). Economic activity in 2023 has registered moderate and very stagnant 
growth  in  the  last  half  of  the  year.  Private  consumption  has  been  progressively  affected  by  high  inflation, 
although in the last quarter it registered a significant reduction (0.6% in December and 3.1% the underlying) 
due to lower energy prices. Tighter financial conditions have also dragged investments down. Weak external 
demand has affected exports. Despite poor growth, unemployment has been declining to 7.6% in 3T23, due to 
the increase in employment. The commitment to fiscal consolidation seems more lax for the future, although 
by 2023 we expect the debt and deficit to have fallen, the latter from -8% of GDP to -5.3%. 

Poland (GDP: +0.6% estimated in 2023). Growth has shown an upward path supported by domestic demand. 
Consumption has been supported by a strong labor market with full employment and a sharp increase in real 
household income. Strong wage growth, coupled with the fall in inflation (6.5% in November), has allowed this 
boost. Faced with this, the Central Bank has slowed its monetary easing, leaving the official rate at 5.75% 

Portugal (GDP: +2.1% estimated in 2023). Growth has slowed over the year due to the continued cooling of 
demand in the rest of the European Union. Despite this, the labor market is still in full employment (6.1% in 3 
23) and inflation has moderated rapidly (1.4% in December). Noteworthy is the improvement in Moody’s rating 
until  A3,  supported  by  economic  and  fiscal  reforms,  private  sector  deleveraging  and  the  continued 
strengthening of the banking sector. 

Austria. It is estimated that the Austrian economy will close 2023 with a fall in GDP. It grew slightly in the first 
quarter, after falls in the second half of 2022, but in the second quarter it fell significantly (1.1% quarterly) and 
in the third quarter it continued in negative terrain. The sharp slowdown has been explained by the significant 
drop in investment and exports, accompanied by weak private consumption. Inflation has slowed from the peak 
it reached in January (11.2% year-on-year) and, although it remains at very high levels and above the average 
for the euro area (it closed the year at 5.6% year-on-year). Despite the economic slowdown, the impact on the 
labor market has been limited.  

Information on expected developments in 2024 

The management report contains certain forward-looking information reflecting plans, forecasts or estimates  
of the administrators, which are based on assumptions that are considered reasonable by them. However, the user of this 
report should bear in mind that forward-looking information should not be considered as a guarantee of the institution's 
future performance, in the sense that such plans, forecasts or estimates are subject to numerous risks and uncertainties 
that imply that the future performance of the entity does not have to coincide with that originally anticipated. Such risks 
and uncertainties are described in the 'Risk Management and Compliance' chapter of this Management Report and in note 
47 to the consolidated annual accounts. 

The  outlook  for  2024  is  for  a  moderate  economic  slowdown,  in  an  environment  that  will  continue  to  be  of  relative 
uncertainty,  due  to  global  geopolitical  tensions.  Inflation,  meanwhile,  will  continue  to  slow  toward  the  central  bank 
target, allowing regions such as Europe to start reducing rates slowly, particularly during the second half of the year. We 
do not expect this slowdown to have a marked impact in terms of rising unemployment, due to the narrowness of most 
labor markets. In a detail by geography, the macroeconomic forecast for 2024 is as follows: 

Eurozone 

Following  the  economic  stagnation  in  2023,  we  expect  the  weaker  tone  to  continue  in  2024  (GDP  forecast  at  0.7%). 
However, the eurozone can avoid going into recession because we expect a revival of private consumption and external 
demand. Inflation will continue to decline, but not linearly, as the withdrawal of fiscal measures will lead to transient 
rebounds. The unemployment rate is expected to rise slightly in the labor market, but it will remain close to historic lows. 
Fiscal policy, we believe, will take a restrictive tone as the Stability Pact is revived. On the other hand, the reduction in 
inflation may open the way to lower interest rates in the second half of 2024. 

Spain 

Growth is expected to slow down in 2024 to 1.4%, which will go from less to more. Private consumption will be the main 
driver of growth as household disposable income will remain high (less inflation and a predictable rate drop in 2024 and 
a stable labor market). Inflation (general and underlying) is expected to end the year at around 3%. Energy will no longer 
subtract further inflation and the withdrawal of measures against the energy crisis will be a step in inflation. Despite this, 
the underlying pressures will be moderated and we do not expect second-round effects. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
Germany 

Average growth of 0.6% is expected for 2024. A recovery in German growth is expected for 2024, in a year that will go 
from less to more. The main driver will be private consumption, which will be favored by an environment of lower prices 
and interest rates that have already hit the ceiling. Investment will also improve in 2024, but the industry continues to 
face significant structural challenges. The contribution of the external sector will be negative in 2024 due to the higher 
growth of imports in line with stronger domestic demand. Inflation will continue to decline in 2024 (both general and 
underlying) gradually, ending the year at around 2.5 per cent. 

France 

GDP growth will accelerate in 2024, but will remain below 1% (we estimate 0.8%). As inflation slows and households’ 
purchasing  power increases,  consumer  spending  will  recover,  driving  economic  growth  from  less  to  more.  We  expect 
business investment to remain resilient, although it should grow a little slower than activity. Job creation will continue, 
but at a slower pace than in 2023. Inflation should fall by 3% by mid-2024, and end the year by about 2.5% (also the 
underlying). 

Norway 

Activity  will  remain  strong,  but  continental  GDP  growth  will  be  moderate  in  2024  (around  1%).  This  will  keep  core 
inflation  high,  forcing  the  Central  Bank  to  maintain  the  strict  financial  conditions  that  will  weigh  on  household 
consumption  (households  continue  to  maintain  a  high  level  of  indebtedness)  and  investment,  especially  the  housing 
construction industry. The expected gradual acceleration in Europe will affect Norway’s exports, and so far the depreciated 
krone  has  helped  the  dynamism  of  tourism  that  could  continue  to  support  services  exports. The  scarcity  of  the  labor 
market together with the slowdown in inflation in the second half of the year will allow some growth in consumption. 
The labor market has already begun to show signs of slack (greater labor supply and lower employment growth), so the 
unemployment rate will increase from the current 3.6% to about 4% of the working population. Inflation will slow as the 
krona appreciates and could reach 2% in September when we expect Norges Bank to begin its monetary easing process 
with the first cut of 25 pb (up to 4.25%) that would continue in the last meeting in december with another cut that would 
bring the official interest rate to 4%. 

Finland 

Activity will gain dynamism as the year progresses, but it will do so slowly and already the drag effect of poor performance 
at the end of 2023 will make the average GDP growth in the year limited or we could even see a new, although lower, 
cession of the activity. The labor market will notice the economic weakness, where we will see a fall in the employment 
rate and an increase in unemployment, although the deterioration will be limited. Labour shortages in some sectors will 
continue  to  be  a  problem.  Inflation,  both  general  and  underlying,  will  continue  to  moderate  in  2024,  although,  on 
average, it will still be at levels above 2%.  

Italy 

The economy is expected to grow by 0.6% this year as activity progressively recovers thanks to an improvement in private 
consumption driven by an increase in real household income - we expect an average inflation of 2% - and the maintenance 
of job creation that it will allow the unemployment rate to remain at 7.7%. Public spending will be supported by EU Next 
Generation Recovery Funds, investment will be undermined by still tight financing conditions and the disappearance of 
incentive effects for the construction sector, effects partly offset by the European Recovery and Resilience Funds. The 
external sector will improve as the year progresses as a result of the gradual improvement of world trade and activity in 
Europe. With regard to public accounts, the deficit is expected to decrease to 4.4% of GDP thanks to the elimination of 
measures aimed at helping families cope with the energy cost and the elimination of tax credits for housing. 

Poland 

The economy began to rebound in 3T23 and GDP growth in 2024 is expected to be more pronounced, around 3%, driven 
by private consumption. We expect the strong labor market and rising real incomes to support domestic demand. The 
external situation will contribute less to this scenario of economic recovery. We expect further falls in inflation to 4% 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
year-on-year in the first quarter and then rebound around 6%, all depending on the measures of the new government. 
We assume that the central bank’s benchmark interest rate could remain unchanged at 5.75% until the fourth quarter of 
2024. 

Portugal 

After a year of moderation, 2024 is expected to be a year of stagnation (0.2% GDP growth). If core inflation continues to 
moderate longer, monetary policy will need to remain restrictive for a longer period. In addition, increasing geoeconomic 
risks  and  renewed  energy  shock  also  increase  fears  of  increased  inflationary  pressures  in  2024.  In  this  context,  the 
Portuguese economy will not be immune to the gradual improvement in external demand, where companies will try to 
keep their margins high as domestic demand loses momentum, which may consequently contribute to a deterioration in 
labor market conditions. Unemployment is expected to rise to its natural level (7.8%) and inflation is expected to remain 
above 2%. We expect the fiscal deficit to be close to equilibrium, after the 2023 surplus, as fiscal revenues lose traction 
driven by a weaker labor market and economic activity. The fiscal budget must maintain a path of fiscal consolidation, 
essential for achieving a sustainable trend in public debt.  

Austria 

Activity will gain dynamism as 2024 progresses and return to growth, leaving behind the poor performance accumulated 
by the Austrian economy since mid-2022, where private consumption will be the driver of growth. The labor market will 
remain robust, but the weakness of economic activity will be reflected in 2023 with lower employment growth and a 
slight increase in the unemployment rate. Inflation will continue to slow down, but will remain high in the medium term.  

Economic outlook  

Financial markets 

Financial markets ended 2023 up optimistically trading an upcoming turn in monetary policies in advanced countries. 
Periods of monetary policy easing, and more in the early stages, historically often lead to a downward correction in long-
term debt returns. This pattern of behavior  repeat itself in 2024, although with a larger track record in US debt than in 
German debt. Another trend in the sovereign debt market will be a gradual normalization of the slopes of the yield curves 
once official rates begin to decline. 

The expected narrowing of interest rate differentials and the narrower cyclical gap between the US economies and the 
eurozone advocate a slow and gradual depreciation of the dollar. 

The smooth landing of the economy we believe will support equity markets. The global environment suggests positive 
but low absolute returns for equities in 2024. The slowdown in activity, the higher interest burden and the lower capacity 
to translate costs to prices mean greater pressure on profit margins 

In emerging economies, a major focus of uncertainty remains the Chinese economy and the measures it takes to solve its 
problems in the real estate sector.  

The risk in this central scenario would be that central banks in the advanced ones would delay the start of their Y cuts  
or the Chinese economy slowing further, with adverse effects on investor appetite. 

The  banking  environment  will  be  marked  by  a  change  of  bias  in  monetary  policy,  the  gradual  withdrawal  of  excess 
liquidity and economic cooling, which will have an impact on the interest margin and the evolution of portfolio quality.  

Risks  are  biased  downwards  and  may  come  from  non-bank  financial  players,  with  the  risk  of  disorderly  asset  price 
adjustments and market liquidity disruptions. Still, for the moment, most entities are in a position of solid solvency to 
face such a scenario.  

In addition to the economic environment, banks must cope with the acceleration of the business digitalization process 
and the knowledge and management of the risks associated with climate change. 

4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial regulation 

In 2024, a greater weight of the sustainability, digital and retail banking agenda is expected. As happens every five years, 
the June 2024 European Parliament elections could slow down the adoption and submission of new proposals.  

Prudential and resolution  

Following the 2023 agreement in Europe on Basel 3 reform, the final framework is expected to be published in early 
2024 and its implementation from 1 January 2025. The Basel Committee will continue to work on lessons from the fall 
of  Silicon  Valley  Bank  and  Credit  Suisse,  and  on  further  developments  of  the  prudential  framework  for  crypto  asset 
exposures. On the other hand, we expect to discuss specific issues such as the framework for capital buffers in Europe as 
well as the framework for securitizations at international level. We do not expect much progress in the revision of the 
crisis management framework in Europe, given the absence of consensus on issues that are considered highly political 
and sensitive. 

Sustainability 

Agreements are expected on the due diligence directive, energy efficiency directive and ESG ratings in Europe. During 
2024 the European Commission will work on its commitment to reduce the reporting burden, which involves reducing 
requirements by 20%. The EBA, EIOPA and ESMA are expected to publish their proposal for the definition of greenwashing 
in the European financial sector. In addition, the EBA will consider the desirability of revising the Pillar 1 framework to 
ensure that climate and environmental risks are properly integrated into the prudential framework. In parallel, we expect 
you to start working on the content guides of the transition plans for banks. The Basel Committee will reach an agreement 
to complement the transparency requirements of Pillar 3, with environmental risk management information. 

Digital 

It is expected that all discussions in the field of artificial intelligence (AI) will be further intensified, in the heat of  the 
manifestations of opportunities and risks of the use of generative artificial intelligence. It is this issue that has prevented 
the adoption in 2023 of the AI regulation in Europe, which is now expected in 2024. We will also see the development of 
more international principles from different forums, along with those of the G7, recently adopted. Discussions in the 
world of data, payments and CBDCs will continue very intensively. The Financial Stability Board (FSB) approved different 
frameworks of recommendations for the regulation of crypto assets and stablecoins during 2023 that are expected to be 
implemented by some jurisdictions during 2024. 

Retail banking 

The debate will focus heavily on the European Commission's Retail Investment Strategy and on specific issues in specific 
jurisdictions linked to the debate on consumer protection and rising cost of living.  

Business evolution 

After a difficult environment in 2022, 2023 was also a complex year due to rising interest rates that affected new business 
profitability, cost of risk and customers' credit appetite. Some of the headwinds were: i) the change of TLTRO contractual 
conditions, ii) rising interest rates that put pressure on consumer finance monoliners' margins, compressing them while 
loan books reprice, added to a time when the Auto and Consumer industries are transforming towards more sustainable 
businesses  (from  a mobility  and  consumption  perspective),  iii)  provisioning  for  the  Swiss  franc  mortgage  portfolio  in 
Poland, and iv) normalization from a very low cost of risk towards the average across the cycle. 

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
After a 2022 in which new market registrations in Europe fell by 4% compared to 2021 and -29% compared to 2019, in 
2023 they grew by +14% compared to 2022. New business volumes increased by 13% in new cars and fell 4% in used 
cars, both year-on-year, slightly below the transactions of our market, as we prioritize profitability over volume. The new 
business is also being actively revalued to compensate for the higher financing costs resulting from the rise in interest 
rates in recent quarters. 

The  stock  of  loans  and  advances  to  customers  reached  117,642  million  euros,  8%  more  than  in  2022  rose  by  8%. 
Portfolios continue to be monitored to prevent the impact of deterioration on activity. In addition, the balance of assets 
transferred under operating leases reached 3,925 million euros, increasing by 29% compared to the previous year. 

Customer deposits increased by 18% in euros, to 48,844 million euros. Access to wholesale finance markets remains 
strong and diversified. New operations are being actively revalued to offset higher financing costs. 

Results 

Santander Consumer Finance obtained an attributable profit in 2023 of 1,003.9 million euros less than 2022 by 238.9 
million euros and being able to compensate for the negative impacts of a macro environment marked by high inflation, 
the rise in interest rates and the impact of certain regulatory changes that have impacted several of the geographies in 
which Santander Consumer Finance is present. Likewise, the year 2023 is impacted by the change of perimeter derived 
from the renewal of the agreement with Stellantis. 

By heading of the income statement, the following impacts are: 

• 

• 

• 

• 

Interest margin decreased by 4.1% compared to the previous year, impacted by the sharp increase in financing 
costs, higher interest rates that have impacted during the full year and the change in TLTRO conditions. In 2023, 
the margin is also particularly impacted by the change of perimeter resulting from the renewal of the agreement 
with  Stellantis  that  involved  the  sale  of  the  joint  ventures  of  the  UK  and  Germany  (including  the  branch  in 
Austria). These impacts have been partially mitigated by active margin management and price review initiatives 
on new loans. 

The liquidity position has remained strong at all times and no additional liquidity stresses have been generated, 
thanks to the evolution of deposits and wholesale line arrangements. Liquidity metrics have remained above 
their internal limits and in compliance with regulatory levels.  At the end of December, the consolidated LCR 
(Liquidity coverage ratio) of SCF Subgroup was 357% and the NSFR (Net Stable Funding Ratio) for the same 
perimeter was 111% maintaining comfortable levels throughout the year. 

The  commissions  were  6.9%  lower  than  the  previous  year  affected  by  the  new  regulations  that  impact 
insurance commissions in Germany and partially compensated by improvements in the rest of the geographies. 

Financial  Transaction  Results  reflect  the  positive  result  of  hedging  operations  and  write-off  assets  and 
liabilities at amortized cost. 

The other operating results increased by 17.8% with the growth of the results of the leasing activity and the 
lower contribution to the Single Bank Resolution Fund, which offset the negative impact of the new bank tax in 
Spain paid in 2023. 

•  Operating and amortization costs stand at €2,093 million, up 7.6% from 2022 due to inflation, strategic and 
transformation investments to increase future revenues and reduce operating expenses of new businesses. It 
also includes the impact of perimeter changes due to the renewal of the agreement with Stellantis and the 
acquisition of MCE Bank. The efficiency ratio stood at 46.2%, increasing compared to the previous year due to 
the impact of the fall in revenue mentioned in the previous paragraphs. 

• 

Provisions for bad debts were 51.3% higher than the previous year due to the normalization of credit quality 
and a very low comparison base. The cost of credit stood at 0.59%, 17 bp higher than the previous year and a 
default ratio of 2.15% very similar to 2022 (2.06%). 

6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  Other results grow significantly, especially due to the gains generated by the renewal of the agreement with 

Stellantis in 2023. 

In summary, Santander Consumer Finance continues to generate high revenues and results while  maintaining high 
profitability,  efficiency  and  a  low  cost  of  credit  in  a  year  marked  by  inflation  and  strong  rise  in  interest  rates 
consolidated in 2023. Expectations for 2024 are positive in all the markets in which it operates. 

Strategy 

SCF is a European leader in consumer finance, is present in 18 countries (16 in Europe, China and Canada) and works 
through more than 130,000 associated points of sale. It offers its customers and partners a value proposition to improve 
their  sales  capabilities  by  financing  products  and  developing  advanced  technologies  that  give  them  a  competitive 
advantage. SCF aims to become the best provider of automotive finance and digital mobility services in Europe. 

SCF’s goal is to offer competitive financing solutions to maintain our European leadership in Profitability and scale in car 
and consumer loans, taking advantage of our own platforms in mobility, leasing, subscription and BNPL. 

The strategy developed in 2023 is based on the following priorities: 

– 

Strengthen leadership in digital consumer lending, focused on growth and transformation: 

▪ 

▪ 

Auto: Reinforce the leading position in car finance, gain market share, strengthen the leasing business 
and develop subscription services. SCF focuses on providing advanced digital financing capabilities to 
its partners to support their sales growth strategy and the best customer experience.  

Consumer (not auto): Gain market share by specializing and developing 
Technology platforms leveraging Europe’s leading position in buy now, pay later (BNPL), credit cards 
and direct loans. 

▪ 

Retail: focus on digital banking. 

– 

Continue  the  transformation  of  the  operating  model  in  Europe  while  maintaining  efficiency  and  being  a 
reference in the sector, through: 

▪ 

▪ 

▪ 

A simplified operational structure, using common technological platforms; redesign and automation 
of processes. 

Reducing sensitivity to rate increases by boosting deposit collection and accelerating the revaluation 
of new loans. 

Increase profit through strategic operations such as Stellantis (auto), the launch of auto leasing and 
subscription; the development of BNPL.; and the acquisition of Mitsubishi Bank Germany. 

– 

Promote technological transformation projects in Europe, with new agreements with manufacturers, the car 
leasing platform 

–  At ESG, the transition to a greener economy is taking place by doing business sustainably. SCF supports the 
green  transition  of  its  customers  through  the  financing  of  clean  vehicles,  solar  Groups,  bicycles,  heating 
systems and energy solutions. 

SCF has been recognized as a Top Employer or Great Place to Work (GPTW) in four countries. 

7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative performance measures (APMs) 

In  addition  to  financial  information  prepared  under  the  International  Financial  Reporting  Standards  (IFRS),  this  report 
includes  certain  alternative  performance  measures  (APMs)  for  the  purpose  of  complying  with  the  guidelines  on 
alternative performance measures published by the European  Securities and Markets Authority (ESMA) on 5 October 
2015, as well as non-IFRS measures. 

These APMs and non-IFRS measures have been used to plan, monitor and assess our evolution. We believe that these 
APMs and non-IFRS measures are useful for management and investors since they facilitate the comparison of operating 
performance  between  periods.  Although  we  believe  that  these  APMs  and  non-IFRS  measures  allow  for  a  better 
assessment of the evolution of our business, this information should be considered only as additional information, and 
in no case substitute for financial information prepared under IFRS. In addition, the way Santander Group defines and 
calculates these APMs and non-IFRS measures may differ from the way they are calculated by other companies using 
similar measures and therefore may not be comparable. 

The APMs and non-IFRS measures used in this document can be categorized as follows: 

Indicators of profitability and efficiency 

The efficiency ratio allows to measure how many administrative overheads (staff and others) and depreciation expenses 
are needed to generate income. 

Roa ratios have been incorporated, considering that they better reflect the evolution of the underlying business. 

Ratio 

Formula 

Relevance of use 

RoA (return on assets) 

Profit /loss of the year 
Average of total assets 

Efficiency ratio 
(cost to income) 

Operating expense (*) 
Gross margin 

(*) Operating costs: Administrative overhead + amortization 

This metric measures the return on the 
Bank's total assets. It is an indicator that 
reflects the efficiency in managing the 
company's total assets to generate 
profit 

One of the most widely used indicators 
when comparing the productivity of 
different financial institutions. It 
measures the level of resources used to 
generate the Group's operating income. 

8 

 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
  
 
  
  
 
  
  
  
  
  
  
  
  
  
  
  
 
Profitability and efficiency (EUR Thousands) 

Roa 
 and %) 

Profit / loss for the year 

Total assets 

Efficiency ratio (cost to income) 

Operating expenses   

Administrative expenses 

Amortization 

Gross margin 

Credit risk indicators 

2023 
0.92 % 
1,321,150 
143,347,488 

(46.24%) 

(2,093,356) 
(1,884,565) 
(208,791) 
4,527,405 

2022 
1.23 % 
1,601,623 
130,279,694 

(41.87%) 

(1,945,415) 
(1,756,232) 
(189,183) 
4,646,491 

Credit risk indicators measure the quality of the credit portfolio and the percentage of the delinquent portfolio that is 
covered by insolvency provisions. 

Ratio 

Formula 

Relevance of use 

NPL ratio 

Coverage ratio 

Doubtful balances of loans 

and advances to customers, 

guarantees to customers 

and commitments granted 
to customers 

Total risk (1) 

The NPL ratio is a very important variable in 
the  activity  of  financial  institutions,  as  it 
provides  information  on  the  level  of  credit 
risk  assumed  by  financial  institutions.  It 
relates  the  risks  classified  for  accounting 
purposes as doubtful to the total balance of 
loans 
and 
for 
granted, 
contingent risks. 

customers 

Loan loss provisions (2) 

Doubtful balances of loans 

and advances to customers, 

guarantees to customers 

and commitments granted 
to customers 

One of the most widely used indicators 

when comparing the productivity of  

different financial institutions. It measures  

the level of resources used to generate the  
Group's operating income 

9 

 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
Ratio 

Formula 

Relevance of use 

Cost of credit 

Impairment (3) 

Financial assets at 

amortised cost – Loans and 
advances -  Customers 

This  ratio  relates  the  level  of  accounting 
impairments for credit risk in a given period 
of  time  that  are  necessary  based  on  the 
portfolio of loans granted to customers, and 
therefore  serves  to  measure  the  Group's 
credit quality. 

(*1) Total risk = normal and doubtful balances of loans and client advances and client guarantees + normal and doubtful 
balances of contingent client commitments. 

(*2)  Provisions  for  hedging  losses  on  loans  and  advances  to  customers,  guarantees  to  customers  and  commitments 
granted to customers. 

(*3)  impairment  or  (-)  reversal  of  impairment  and  gains  or  losses  on  changes  in  cash  flows  of  financial  assets  not 
measured at fair value through profit or loss or (-) net gains on modification. 

    Credit risk (EUR Thousands) and % 
Delinquency rate 
and %) 
Impaired assets 
Commitments and guarantees granted 
Loans and advances to customers without considering impairment adjustments 
Commitments and guarantees granted total 

2023 
2.15 % 
2,512,918 
27,854 

2022 
2.06 % 
2,180,048 
59,106 

117,641,700  108,455,886 

362,244 

355,245 

Coverage ratio 
Impairment losses on loans and advances to customers at amortized cost and at fair value 
through other comprehensive income 
Impaired assets 
Commitments and guarantees granted 

84.79 % 

88.61 % 

2,154,375 

1,984,064 

2,512,918 
27,854 

2,180,048 
59,106 

Cost of credit 

Impairment 

Loans and advances - Customers 

Corporate principles 

0.59 % 
(683,873)  

0.42 % 
(451,931) 
 115,508,383   106,499,832  

Grupo Santander, of which Santander Consumer Finance is a part, has set itself as a strategic objective to achieve 
excellence in risk management. It has always been a  priority axis of action throughout its more than 150 years of 
experience. 

In recent years, it has accelerated its evolution to anticipate and respond to the great challenges of an ever-changing 
economic, social and regulatory environment. 

Consequently,  the  risk  function  is  more  important  than  ever  for  Grupo  Santander  to  remain  a  solid,  safe  and 
sustainable  bank,  an  example  for  the  entire  financial  sector  and  a  benchmark  for  all  those  who  aspire  to  turn 
leadership into risks into a competitive advantage. 

10 

 
 
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
  
 
 
  
 
 
 
 
Santander  Consumer  Finance  aims  to  build  the  future  through  early  management  of  all  risks  and  to  protect  the 
present through a robust control environment. Thus, it has determined that the risk function is based on the following 
pillars, which are aligned with the strategy and business model of the Santander Group and take into account the 
recommendations of the supervisory bodies, regulators and best market practices: 

1.  The business strategy is defined within the risk appetite. The Board of Santander Consumer Finance determines 
the amount and typology of the risks it considers reasonable to assume in the execution of its business strategy 
and its development in objective limits, verifiable and consistent with the risk appetite for each relevant activity. 

2.  All risks must be managed by the units that generate them through advanced models and tools integrated into 
the different businesses. Santander Consumer Finance is promoting advanced risk management with innovative 
models  and  metrics,  in  addition  to  a  control,  reporting  and  scaling  framework,  which  allow  to  identify  and 
manage risks from different perspectives. 

3.  Anticipatory vision for all types of risks must be integrated into the processes of risk identification, assessment 

and management. 

4.  The independence of the risk function encompasses all risks and provides an adequate separation between the 
risk generating units and those responsible for their control. It implies that it has sufficient authority and direct 
access  to  the  management  and  governance  bodies  responsible  for  setting  and  overseeing  risk  strategy  and 
policies. 

5.  Risk management needs to have the best processes and infrastructures. Santander Consumer Finance aims to be 

the reference model in the development of infrastructures and processes to support risk management. 

6.  A  risk  culture  integrated  throughout  the  organization,  comprising  a  series  of  attitudes,  values,  skills  and 
guidelines for action against all risks. Santander Consumer Finance understands that advanced risk management 
cannot be achieved without a strong and constant risk culture that is present in each and every one of its activities. 

11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk map 

Santander Consumer Finance has a recurring process for the identification of the material risks to which it is or may be 
exposed, which is reflected in the risk map. Material risks should be incorporated into risk appetite, risk strategy, risk 
profile assessment exercise and ICAAP/ILAAP. Below is the latest update of the Santander Consumer Finance risk map. 

In its first level the risk map includes the following (General Risk Framework): 

•  Credit risk is the risk of financial loss caused by the default or impairment of the credit quality of a client or 
other third party, to which Santander Consumer Finance has financed or for which a contractual obligation has 
been assumed. 

•  Market risk is the risk incurred as a result of changes in market factors affecting the value of positions in 
trading  portfolios.  This  risk  is  not  relevant  in  Santander  Consumer  Finance  because  it  is  not  a  trading 
institution. 

•  Liquidity risk is the risk that Santander Consumer Finance does not have the liquid financial assets necessary 

to meet its obligations at maturity, or can only obtain them at a high cost. 

•  Structural risk is the risk derived from the management of the different balance sheet items, both in the bank 

portfolio and in relation to insurance and pension activities.  

•  Capital Risk is the risk that Santander Consumer Finance does not have sufficient capital, in quantity or quality, 

to meet its internal business objectives, regulatory requirements, or market expectations.  

•  Operational risk is defined as the risk of loss due to inadequacy or failure of internal processes, personnel and 

systems or due to external events. This definition includes legal risk. 

•  Financial crime risk is the risk arising from actions or the use of the group’s means, products and services in 
criminal or illegal activities. These activities include, inter alia, money laundering, terrorist financing, violation 
of international sanctions programs, corruption, bribery and tax evasion. 

12 

 
 
 
 
 
 
 
 
 
•  Strategic Risk is the risk of loss or damage arising from strategic decisions, or their poor implementation, 
affecting  the  long-term  interests  of  our  main  stakeholders,  or  an  inability  to  adapt  to  the  evolving 
environment. 

•  Reputational  risk  is  defined  as  the  risk  of  a  negative  economic  impact,  current  or  potential,  due  to  an 
impairment in the perception of the bank by employees, customers, shareholders/investors and society in 
general. 

•  Model risk is the risk of loss derived from inaccurate predictions, which may result in the bank making sub-

optimal decisions, or from improper use of a model. 

The  material  risks  in  Santander  Consumer  Finance  are:  Credit,  default  (including  concentration  and  migration), 
liquidity and funding, structural, structural interest rate, capital, operational, financial and strategic crime. 

The relevant risks in Santander Consumer Finance are: Direct residual value, structural exchange rate, pensions, legal, 
fraud,  IT  and  cyber  risk,  suppliers,  operational  resilience,  transformation,  people,  data,  processes,  regulatory 
compliance, conduct, reputational, model and ESG risks (related to environmental and climate, social and governance 
factors). 

There are two types of risk whose relevance is increasing in recent times and for which Santander Consumer Finance 
is strengthening its management and control: Direct residual value risk and ESG/climate risks. 

Direct residual value risk is defined as the risk of loss that an entity may have if at any time during the life of an 
automobile contract (loan, lease, etc.) the customer has the option or obligation to return the vehicle as a full and 
final settlement, due to uncertainty about the sale price of the vehicle made at that time. 

ESG factors (environmental and climate, social and governance) can influence traditional risk types (credit, liquidity, 
operational, reputational, etc.) arising from the physical effects of climate change, generated by specific events as 
well  as  chronic  changes  in  the  environment,  such  as  environmental  and  environmental  factors.  or  the  process  of 
transition to a model of development of lower emissions, including legislative, technological or behavioral changes 
of economic agents, as well as the failure to meet the expectations and commitments acquired.  

Corporate Risk Governance  

The objective of the governance of the risk function is to establish adequate and efficient risk decision-making as well 
as effective risk control and to ensure that risks are managed according to the level of risk appetite approved by the 
Board of administration of Santander Consumer Finance. 

To this end, the following principles are established: 

•  Separation of decision-making and risk control. 

•  Strengthening the responsibility of risk-generating functions in decision-making. 

•  Ensure that all risk decisions have a formal approval process. 

•  Ensure an aggregate view of all types of risks. 

•  Strengthen risk control committees. 

•  Maintain an agile and efficient committee structure, ensuring: 

–  Participation  and  involvement  in  risk  decisions,  as  well  as  in  their  supervision  and  control,  of 

management bodies and senior management. 

–  Coordination between the different lines of defense that configure the functions of risk management 

and control. 

–  Alignment of objectives, monitoring of compliance and implementation of corrective measures when 

necessary. 

13 

 
 
 
 
 
 
 
–  Existence of an adequate environment for managing and controlling all risks. 

In order to achieve these objectives, the Model Governance Committees scheme must ensure adequate: 

•  Structure, which implies, at least, stratification according to levels of relevance, balanced delegation capacity 

and incident elevation protocols. 

•  Composition, with members of sufficient level of interlocution and sufficient representation of the business 

and support areas. 

•  Operability, that is, frequency, minimum attendance level and appropriate procedures. 

The governance of risk activity should establish and facilitate the channels of coordination between the units and 
Santander Consumer Finance , as well as the alignment of risk management and control models. 

The governing bodies of Santander Consumer Finance units will be structured according to local regulatory and legal 
requirements and the size and complexity of each unit. 

There are special situations committees (Gold, Silver and Bronze) that will be activated to follow up immediately on 
any event that may affect the business and activity of the entity. 

14 

 
 
 
 
Roles and responsibilities 

The  risk  function  is  structured  into  three  lines  of  defense,  according  to  corporate  policy,  to  manage  and  control  risks 
effectively: 

• 

• 

• 

First line of defense: Business functions that take or generate risk exposure constitute the first line of defense. 
The first line of defense identifies, measures, controls, monitors and reports the risks that arise and applies the 
internal regulations that regulate risk management. Risk generation should be adjusted to the approved risk 
appetite and associated limits. 

Second line of defense: Formed by the risk functions, which independently supervise and question the risk 
management activities carried out by the first line of defense. This second line of defense should ensure, within 
their respective areas of responsibility, that risks are managed according to the risk appetite defined by senior 
management and promote a strong risk culture throughout the organization. 

Third  line  of  defense:  The  Internal  Audit  function  is  independent  to  assure  the  board  of  directors,  and  senior 
management,  the  quality  and  effectiveness  of  internal  controls,  government  and  risk  management  systems, 
helping to safeguard our value, solvency and reputation. 

Structure of Risk Committees 

Responsibility  for  risk  control  and  management  lies  ultimately  with  the  Board  of  Directors,  from  which  the  powers 
delegated  to  commissions  and  committees  emanate.  At  Santander  Consumer  Finance,  the  Board  relies  on  the  Risk 
Supervision, Regulation and Compliance committee, as an independent risk control and oversight committee. In addition, 
the Executive Committee devotes special attention to risk management. These statutory bodies form the highest level of 
risk governance. 

Bodies for independent control 

–  Risk, Regulation and Compliance Supervision Commission (CSRRC): 

The Commission's mission is to assist the Board of Directors in the supervision and control of risks, in the definition 
and evaluation of risk policies, as well as in the determination of risk propensity and risk strategy. 

It is composed of external or non-executive directors, with a majority representation of independent directors and 
chaired by an independent director. 

The functions of the Risk, Regulation and Compliance Supervision Commission are: 

–  Support and advise the Board of Directors in the definition and evaluation of risk policies affecting Santander 

Consumer Finance and in the determination of risk propensity and risk strategy. 

–  Ensure that the pricing policy for assets and liabilities offered to clients takes full account of the business 

model and risk strategy. 

–  Know  and  evaluate  management  tools,  improvement  initiatives,  project  evolution  and  any  other  relevant 

activity related to risk control. 

–  Determine,  together  with  the  Management  Board,  the  nature,  quantity,  format  and  frequency  of  risk 

information to be received by the Commission and the Management Board. 

–  Collaborate to establish sound remuneration policies and practices. For this purpose, the Risk Supervision, 
Regulation  and  Compliance  Commission  shall  examine,  without  prejudice  to  the  functions  of  the 
Remuneration Commission, whether the incentive policy provided for in the remuneration system takes into 
account risk, capital, liquidity and probability and opportunity of profits. 

–  Risk Control Committee (CCR): 

This collegiate body is responsible for the supervision and global risk control of Santander Consumer Finance in 
accordance with the powers assigned to it by the Board of Directors of Santander Consumer Finance, S.A. 

15 

 
 
 
 
 
 
 
 
Its objectives are: 

•  To be the instrument for effective risk control, ensuring that risks are managed according to the Bank’s level 
of  risk  appetite  approved  by  the  Board  of  Directors  of  Santander  Consumer  Finance,  S.A.,  and  allowing  a 
comprehensive view of all the risks identified in the risk map of the general risk framework, including  the 
identification and monitoring of both current and emerging risks and their impact on the risk profile of the 
Santander Consumer Finance Group.  

•  Ensure the best estimate of the provision and its proper registration. 

This committee is chaired by the Chief Risk Officer (CRO) of Santander Consumer Finance and is composed of 
executives of Santander Consumer Finance. They are represented, at least, among others, the risk function, which 
the  presidency  exercises,  and  the  functions  of  compliance,  financial  and  management  control,  as  well  as 
representatives of the business areas. The CROs of local entities may participate periodically in order to report, 
among others, the risk profile of the different entities. 

The Risk Control Committee reports to the Risk Supervision, Regulation and Compliance Committee and assists it 
in its role of supporting the Board of Directors. 

–  Provisions Committee: 

The Provisions Committee is the collegiate decision-making body responsible for the global management of the 
provisions in accordance with the powers delegated by the Executive Committee of Risks of Santander Consumer 
Finance, S.A. and will supervise, within its area of action and decision, all topics related to Santander Consumer 
Finance provisions. Its objective is to be the instrument for decision-making, ensuring that they are within the 
government of provisions established in Santander Consumer Finance, as well as to inform the Board of Directors 
or its committees of their activity when necessary 

Decision-making bodies 

–  Executive Risk Committee (CER): 

The Risk Executive Committee is the collegiate decision-making body responsible for global risk management in 
accordance with the powers assigned to it by the Board of Directors of Santander Consumer Finance, S.A., and will 
continue, in its scope of action and decision, all risks identified by the Bank. 

Its objective is to be the instrument for making risk-taking decisions at the highest level, ensuring that they are 
within the limits set in the risk appetite of the Santander Consumer Finance Group, as well as report its activity to 
the Council or its commissions when required. 

This committee is chaired by the Head of Santander Consumer Finance and is composed of executive directors, 
and other executives of Santander Consumer Finance, being represented, among others, the functions of risk, 
financial, management control and compliance. The CRO of Santander Consumer Finance has the right of veto 
over the decisions of this committee. 

–  Sub-Committee on Proposals (RPSc): 

Santander  Consumer  Finance’s  Sub-Committee  on  Risk  Proposals  is  the  collegiate  decision-making  body 
responsible  for  making  decisions  relating  to  business  operations  and  countries,  in  terms  of  credit,  market, 
liquidity and structural risk (or any other type of risk if necessary), ensuring that they are within the limits set in 
Santander Consumer Finance’s risk appetite as well as reporting their activity to the Risk Executive Committee 
when required. 

This committee is chaired by the CRO of Santander Consumer Finance, and is composed of executives of Santander 
Consumer Finance, being represented, among others, the functions of risk, financial, management control and 
compliance. 

The Risk Committee structure of the Western Hub branches: 

16 

 
 
 
 
Under the merger agreements and for the purpose of ensuring proper governance and continuity of the risk function 
of the branches of the Western Hub by Santander Consumer Finance, S.A (absorbing company): 

• 

As  many  powers,  powers  and  attributions  in  matters  of  risk  were  granted  individually  or  collectively  in  the 
branches, they will remain in force under the same terms and conditions. 

•  What is particularly established in its approval and risk control committees shall remain in force with the same 

functions, unless one or more powers are expressly claimed by a higher-ranking body. 

• 

Any discrepancy in the understanding of the powers and competence of the committees shall be interpreted in 
the sense that it best favors the governance functions of the company as a whole and, in any case, subject to 
the practices and uses of the bodies of higher hierarchy of the entity Santander Consumer Finance S.A. 

Organizational structure of the risk function 

The Group Chief Risk Officer (GCRO) is responsible for the risk function at Santander Consumer Finance and reports to the 
Head of Santander Consumer Finance, who is a member of the Board of Directors. 

The GCRO, which provides advice and challenges to the executive line, reports in addition and independently to the Risk 
Supervision, Regulation and Compliance Commission as well as to the Board of Directors. 

Advanced risk management has a holistic and anticipatory view of risks, based on intensive model use, aimed at building 
a strong control environment while meeting the requirements of the regulator and supervisor. 

The  risk  management  and  control  model  shares,  in  Santander  Consumer  Finance,  basic  principles  through  corporate 
frameworks.  These  emanate  from  the  Group  itself  and  Santander  Consumer  Finance  has  joined  them  through  their 
respective  management  bodies,  shaping  the  relations  between  the  subsidiaries  and  Santander  Consumer  Finance, 
including its participation in the making of relevant decisions through their validation. 

The Group-Subsidiaries and Good Governance Practices model for subsidiaries recommends that each subsidiary have a 
statutory risk committee and another executive risk committee, chaired by the Chief Executive Officer (CEO), in line with 
the  best  standards  of  corporate  governance,  homogeneous  to  those  existing  in  the  Group  and  collected  through  the 
corporate framework, to which Santander Consumer Finance is adhering. 

The administrative bodies of Santander Consumer Finance, according to the internal governance framework established 
by the Group, have their own risk faculties model (quantitative and qualitative), it must follow the principles of action 
contained in the models and frameworks of reference that are developed at the corporate level. 

Given its ability to provide a comprehensive and  aggregated  view  of  all  risks,  the  corporation  reserves  the  powers  to 
validate and challenge operations and management policies in the different units, insofar as they affect the Group’s risk 
profile. 

The identification and assessment of all risks is a cornerstone for their control and management. The Group’s main types 
of risk are described below: Credit Risk, Market Risk, Operational Risk, and Compliance and Conduct Risk. 

Santander  Consumer  Finance  has  undertaken  several  initiatives  to  improve  the  relationship  between  Santander 
Consumer Finance and its subsidiaries, and to improve the advanced risk management model. 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
II.  Credit risk 

Credit  risk  stems  from  the  possibility  of  losses  arising  from  the  failure  of  clients  or  counterparties  to  meet  their 

financial obligations with the Group, in full or in part. 

The  risk  function  in  Santander  Consumer  Finance  is  organised  by  customer  type,  distinguishing  between 

individualised and standard customers throughout the risk-management process: 

– 

Individualised customers are those assigned to a risk analyst, mainly because of the risk they entail. This category 

includes Wholesale Banking companies and some Retail Banking companies. Risk management involves expert 

analysis, complemented by decision-making support tools based on internal risk assessment models. 

–  Standard risks are those customers to whom no risk analyst is expressly assigned. They generally include risk 

with  individuals,  individual  businesspeople  and  non-individualised  retail  banking  companies.  Management  of 

these risks is based on internal-assessment and automatic-decision models, complemented by teams of analysts 

specialized in specific risk types when the model does not cover the risk or is not sufficiently accurate. 

Evolution of magnitudes in 2023 

The evolution of arrears and the cost of credit reflect the impact of the deterioration of the economic environment 
mitigated by prudent risk management, which has, in general, allowed us to maintain such data at levels below that 
of our competitors in recent years. As a result, Santander Consumer Finance maintains an adequate hedge level to 
address the expected loss of the credit risk portfolios it manages.  

As of December 2023, the NPL rate was 2.15%, based on controlled risk, despite the upward trend due to adverse 
situations experienced throughout 2023, to the measures applied in the units and to the risk appetite of Santander 
Consumer Finance. Non-performing loans (2,477 million euros) are distributed by units as follows: Nordics accounts 
for 21% of the total, Spain and Portugal 26%, Germany and Austria 37%, France 8% and Italy 8%. As for the type of 
portfolio, Auto represents 46% of the total, Direct 35%, Cards 7%, Stock Finance 1%, Mortgages 3%, Durable 3% and 
others 5%. 

Despite the macroeconomic environment due to interest rate hikes, inflation, the war between Russia and Ukraine, 
the default ratio has closed slightly above the December 2022 figure (9 basis points).  

In terms of the cost of credit, this ratio has a low risk profile thanks to the granularity and predictability of Santander 
Consumer Finance portfolios. The cost of 12-month credit at the end of December 2023 was 0.59%. 

Main magnitudes and evolution 

The  credit  risk  portfolio  profile  of  Santander  Consumer  Finance  is  characterized  by  a  diversified  geographical 
distribution and the predominance of retail banking activity. 

18 

 
 
 
 
Global Credit Risk Map 2023 

The following table details the global map of gross credit exposure by geographical area: 

SCF Group - Gross Credit risk exposure 

2023 (million euros)  Variation December 

2022 

Spain and Portugal (*) 
Italy 
France 
Germany and Austria 
Nordics (Scandinavia) 
United Kingdom 
Rest 
Total 

16,159 
15,542 
19,412 
44,172 
17,390 
— 
4,967 
117,642 

8.07 % 
50.14 % 
21.78 % 
4.92 % 
(2.39) % 
— % 
10.90 % 
8.47 % 

% Portfolio 

13.74 % 
13.21 % 
16.50 % 
37.55 % 
14.78 % 
— % 
4.22 % 
100.00 % 

In terms of vision by products at the end of December 2023, Auto represents 62% of the total gross exposure, direct 
11%, mortgages 3%, durables 2%, Stock Finance 14%, cards 2% and others 6%. Germany concentrates the largest 
percentage of the portfolio with 38% along with Austria. On the other hand Nordics (Scandinavia) represents 15%, 
and includes the units of Norway, Denmark, Sweden and Finland. France, including Stellantis Joint Ventures, accounts 
for 17% of the total. Spain, Portugal and their respective units resulting from cooperation with Stellantis, account for 
14% of the total. 

Information on the estimate of impairment losses 

Calculation of expected credit losses: 

The expected credit losses are calculated, in the Santander Consumer Finance group, based on parameters (mainly PD 
and LGD) that are obtained from models developed internally following the specific requirements of IFRS 9, as well as 
other guidelines issued by regulators, supervisors and other international bodies (EBA, NCA, BIS, GPPC). The models are 
constructed using internal information with historical depth and granularity sufficiently representative, the experience 
acquired  in  the  regulatory  and  management  field,  as  well  as  forward-looking  information  based  on  macroeconomic 
scenarios, and allow to estimate losses throughout the life of the operation. The models follow a clearly defined life cycle 
that includes, among others, an internal validation process, monitoring and governance, to ensure their robustness and 
suitability for use. 

Determination of the significant increase in risk: 

For the determination of the classification in Stage 2, it is evaluated if there is a significant increase in credit risk (SICR) 
since the initial recognition of the transactions, considering a set of common principles across the Group that ensure that 
all financial instruments are subject to this assessment, which considers the particularities of each portfolio and product 
type from various indicators, quantitative and qualitative. All this, subject to the expert judgment of analysts, who set the 
thresholds under an adequate integration in management, and implemented according to the approved government. The 
judgments and criteria used by the Group to establish the thresholds are based on a set of principles and develop a set of 
techniques. The principles are as follows: 

• 

• 

Universality: All financial instruments under a credit rating must be evaluated by their possible SICR. 

Proportionality: The definition of the SICR must take into account the particularities of each portfolio. 

•  Materiality: Its implementation must also be consistent with the relevance of each portfolio so as not to incur 

unnecessary cost or effort. 

•  Holistic view: The selected approach should be a combination of the most relevant aspects of credit risk (i.e. 

quantitative and qualitative). 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

• 

Application of IFRS 9: The approach should consider the characteristics of IFRS 9, focusing on a comparison with 
credit risk on initial recognition, in addition to considering forward-looking information. 

Integration of risk management: The criteria must be consistent with those metrics considered in the day-to-
day life of risk management. 

Documentation: Appropriate documentation must be prepared. The techniques are summarized below: 

– 

– 

– 

– 

Stage 2 stability: In the absence of significant changes in the credit quality of portfolios, the volume 
of assets in Stage 2 should maintain some stability as a whole. 

Economic  reasonableness:  At  the  transaction  level,  stage  2  is  expected  to  be  a  transitional 
classification for exposures that could eventually move into a credit impairment statement at some 
point or stage 3, as well as for exposures that have suffered credit impairment and whose credit quality 
is improving and return to stage 1. 

Predictive power: The SICR definition is expected to avoid as far as possible direct migrations from 
stage 1 to stage 3 without having been previously classified in stage 2. 

Time in Stage 2: Exposures are not expected to remain marked as Stage 2 for an excessive amount of 

time. 

The application of several of the above techniques results in the setting of one or more thresholds for each portfolio in 
each geography. In addition, these thresholds are subject to periodic review by calibration tests, which may lead to the 
updating of threshold types or their values. To classify financial instruments in stage 2, we consider the following criteria: 

•  Quantitative Criteria: Changes in the risk of default occurring over the expected life of the financial instrument 
are analyzed and quantified in relation to its level of credit risk at the initial time. In order to consider significant 
changes  when  financial  instruments  are  classified  in  Stage  2,  each  subsidiary  has  defined  the  quantitative 
thresholds of its portfolios in accordance with the guidelines of the group, ensuring a consistent interpretation 
across our geographies. These thresholds can be expressed as an absolute or relative increase in the probability 
of default. 

Within  the  aforementioned  quantitative  thresholds,  we  consider  two  types:  The  relative  threshold  is 
understood  to  be  one  that  compares  the  current  credit  quality  with  the  credit  quality  at  the  time  of  the 
concession of the transaction in percentage terms of variation. In addition, an absolute threshold compares both 
references in total terms, calculating the difference between the two. These absolute/relative concepts are used 
homogeneously (with different values) across all geographies. The use of one type of threshold or another is 
determined according to the type of portfolio and characteristics such as the starting point of the average credit 
quality of the portfolio.  

•  Qualitative  criteria:  Various  indicators  are  used  that  are  aligned  with  those  employed  in  the  ordinary 
management of credit risk and in accordance with current regulations (e.g. irregular with more than 30 days, 
refinancing,  etc.).  Each  subsidiary  has  defined  these  indicators  for  its  portfolios,  with  special  attention  to 
reinforce these qualitative criteria through expert judgment. When the presumption of significant impairment 
of credit risk is eliminated, due to a sufficient improvement of the credit rating, the debtor can be re-classified 
in Stage 1, without any trial period in Stage 2. 

• 

Definition of default; the new definition of the EBA Guidelines is incorporated into the calculation of provisions, 
considering their application to the prudential field, and they have also been aligned with the definitions of 
default and stage 3. This definition leads to the application of the following criteria to classify exposures as 
Stage 3: one or more payments unpaid for 90 consecutive days, representing at least 1% of the customer’s total 
exposure or identification of other criteria showing, even in the absence of defaults, that the counterparty is 
unlikely  to  be  able  to  meet  all  its  financial  obligations.  The  Group  applies  the  principle  of  contagion  of 
deterioration to all customer exposures marked in arrears. Where a debtor belongs to a group, the principle of 
contagion of impairment may also apply to all Group exposures. The default rating is maintained during the 3-
month trial period following the disappearance of all of the default indicators described above, and this period 
is extended to one year for restructured loans that have been classified as default.  

20 

 
 
 
 
 
 
 
 
 
 
 
 
 
• 

Expected life of the financial instrument: The expected life of a financial instrument  is estimated taking into 
account  all  contractual  terms  (e.g.  advance  payments,  duration,  purchase  options,  etc.).  The  contract  period 
(including  extension  options)  is  the  maximum  period  for  measuring  expected  credit  losses.  In  the  case  of 
financial instruments with undefined contractual maturity and with an available balance component (e.g. credit 
cards), the expected life shall be estimated taking into account the period during which the institution is exposed 
to credit risk and the effectiveness of the management practices that mitigate such exposure.  

1. Prospective vision 

Estimating expected losses requires a high degree of expert judgment and the support of historical, current and future 
information.  In  this  sense,  the  estimates  of  expected  loss  are  based  on  an  unbiased  and  weighted  probability  of 
occurrence of up to five possible future scenarios that could affect the capacity to collect contractual cash flows. These 
scenarios  take  into  account  the  time  value  of  money,  relevant  information  available  on  past  events  and  current 
conditions and projections of macroeconomic factors that are considered important for estimating this amount (e.g., 
GDP, house price, unemployment rate, etc.). 

The use of forward-looking information through macroeconomic scenarios is common to various internal management 
processes  and  regulatory  requirements.  The  guidelines  and  governance  of  the  Group  ensure  synergy  and  coherence 
between the different processes. 

During 2023, the Group updated the macroeconomic scenarios included in the provisioning models with the most up-to-
date  information  on  the  current  environment.  Accordingly,  the  Group  uses  a  forward-looking  view  to  estimate  the 
expected losses. 

2. Additional elements 

When necessary because they have not been captured under the two above elements, they include, among others, the 
analysis  of  sectors,  or  other  axes  of  credit  profile  analysis,  if  their  impacts  are  not  sufficiently  collected  by  the 
macroeconomic  scenarios.  Also  the  collective  analysis  techniques,  when  the  potential  deterioration  in  a  group  of 
customers is not possible to identify it individually. 

With  the  elements  indicated  above,  Santander  Consumer  Finance  Group  evaluates  in  each  of  the  geographies  the 
evolution  of  the  credit  quality  of  its  customers,  for  the  purposes  of  its  classification  in  stages  and  consequently  the 
calculation of the expected loss. 

Quantification of additional provisions by the current macroeconomic environment 

At  the  end  of  2022,  additional  provisions  were  included,  where  necessary,  to  cover  potential  impacts  related  to  the 
scenario of persistent inflation and high interest rates. Adjustments have been continuously monitored, recalculated or 
reformulated  throughout  2023.  In  total,  at  the  end  of  2023,  the  additional  adjustments  recorded  by  the  Santander 
Consumer Finance Group on the basis of macroeconomic aspects amount to 3.51 million euros and are mainly due to the 
inclusion of additional effects derived from inflation and interest rates, that do not respond to the historical casuistry 
included in the projection models. The Group geographies affected by these additional adjustments are the Netherlands 
and France. 

21 

 
 
 
 
 
 
 
 
 
 
 
The details of the exposure and impairment losses associated with each of the stages as of 31 December  2023 are shown 
below. In addition, depending on the current credit quality of the transactions, the exposure is divided into three degrees 
(investment, speculation and default): 

Credit quality (*) 

Degree of investment 
Degree of speculation 
Default 
Total risk (**) 
Impairment losses 

Credit quality (*) 

Degree of investment 
Degree of speculation 
Default 
Total risk (**) 
Impairment losses 

Exposure and impairment losses by stage 2023 
(Millions of Euros)  

Stage 1 
123,604 
13,008 
— 
136,612 
454 

Stage 2 
— 
4,131 
— 
4,131 
266 

Stage 3 
— 
— 
2,541 
2,541 
1,413 

Total 
123,604 
17,139 
2,541 
143,284 
2,133,000 

Exposure and impairment losses by stage 2022 
(Millions of Euros) 

Stage 1 
116,422 
12,674 
— 
129,096 
477 

Stage 2 
— 
4,172 
— 
4,172 
250 

Stage 3 
— 
— 
2,239 
2,239 
1,229 

Total 
116,422 
16,846 
2,239 
135,508 
1,956 

(*) Detail of credit quality grades calculated for Group management purposes. 

(**) assets at amortized cost, loans and advances, clientele + credit commitments granted. 

As at 31 December 2023 and 2022, the Group did not present significant amounts in impaired assets purchased with 

impairment.  

Exercise of sensitivity of provisions 

With regard to the evolution of credit risk losses, the Group conducts a sensitivity analysis using simulations in which 
immediate variations (shocks) of +/- 100 bps occur in the main macroeconomic variables, constantly assuming the current 
distribution of stages of each portfolio of financial assets. In this way, a set of specific and complete scenarios is used, 
where different impacts affecting both the reference variable and the rest of macroeconomic variables are simulated. 
These impacts can have their origin in productivity factors, taxes, wages or exchange rates and interest rates. Sensitivity 
is  measured  as  the  average  variation  of  expected  loss  corresponding  to  the  mentioned  scenarios.  Following  a 
conservative approach, negative movements take into account an additional standard deviation to reflect the possible 
greater variability of losses. Finally, in order to provide a measure of comparable sensitivity between portfolios, in the 
use of statistical models of scenario analysis, the advances and delays of the model are eliminated, thus avoiding that 
only part of the simulated shock is captured. 

In  addition,  the  Group  conducts  stress  test  exercises  and  sensitivity  analysis  on  a  recurring  basis  in  exercises such as 
ICAAP, strategic plans, budgets and recovery and resolution plans. In these exercises, a prospective vision is created of 
the sensitivity of each of the Group’s portfolios to the possible deviation from the base scenario, considering both the 
macroeconomic evolution materialized in different scenarios, as well as the evolution of business to three years. These 
exercises include potentially more adverse scenarios as well as more plausible scenarios. 

22 

 
 
 
 
 
 
 
 
Detail of main geographies 

The following is the risk information for the most relevant segments of the Group, both in terms of exposure and credit 
risk provisions. 

•  Germany 

Information on the estimate of impairment losses 

Below is the details of the exposure and impairment losses associated with each of the stages as of December 31, 
2023  of  Santander  Consumer  Bank  AG  and  Santander  Consumer  Leasing,  GmbH.  In  addition,  depending  on  the 
current credit quality of the transactions, the exposure is divided into three degrees (investment, speculation and 
default): 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Default  
Total exposure (**) 
Impairment losses 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Default 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2023 
(Millions of Euros) 
Stage 1 
39,935 
— 
— 
39,935 
104 

Stage 2 
79 
834 
— 
913 
56 

Stage 3 
— 
— 
722 
722 
374 

Exposure and impairment losses by stage 2022 
(Millions of Euros) 
Stage 1 
37,009 
— 
— 
37,009 
88 

Stage 3 
— 
— 
566 
566 
272 

Stage 2 
12 
1,145 
— 
1,157 
38 

Total 
40,014 
834 
722 
41,570 
534 

Total 
37,021 
1,145 
566 
38,732 
398 

(*) Detail of credit quality grades calculated for Group management purposes. 

(**) assets at amortized cost, loans and advances, clientele + credit commitments granted. 

The NPL for Germany stood at 2.06% at the end of December 2023 (1.78% at the end of 2022).  

Forward-looking information should be taken into account when estimating expected losses. Specifically, in the 
case of the most significant units in Germany (Santander Consumer Bank AG and Santander Consumer Leasing, 
GmbH) they consider five prospective macroeconomic scenarios, which are updated periodically, over a time 
horizon of 5 years.  

23 

 
 
 
 
 
 
 
The following is the projected evolution in 2023 of the main macroeconomic indicators used to estimate expected 
losses at Santander Consumer Bank AG and Santander Consumer Leasing, GmbH: 

Magnitudes 

Interest rate (interbank 12m) 
Unemployment rate 
GDP growth 
Growth in housing prices 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 

Base-case 

Better-case 

scenario 

scenario 

scenario 

4.33% 
7.00% 
(0.18%) 
(2.66%) 

3.86% 
6.08% 
0.31% 
(0.99%) 

3.11% 
5.18% 
1.29% 
2.35% 

2.84% 
4.83% 
2.22% 
4.52% 

Best-case 
scenario 

2.70% 
4.46% 
2.69% 
5.61% 

The following is the projected evolution in 2022 of the main macroeconomic indicators used to estimate expected 
losses at Santander Consumer Bank AG and Santander Consumer Leasing, GmbH: 

Magnitudes 

Interest rate (interbank 12m) 
Unemployment rate 
GDP growth 
Growth in housing prices 

Scenario at 5 years (2023-2027) 

Worse-case 

Base-case 

Better-case 

scenario 

scenario 

scenario 

3.19 % 
6.42 % 
0.45 % 
(2.55 %) 

2.33 % 
5.14 % 
1.36 % 
1.70 % 

1.71 % 
4.84 % 
2.08 % 
3.73 % 

Best-case 
scenario 

1.09 % 
4.54 % 
2.80 % 
5.80 % 

Worst-case 
scenario 

4.04 % 
7.70 % 
(0.45 %) 
(4.54 %) 

Each  macroeconomic  scenario  is  associated  with  a  given  probability  of  occurrence.  In  terms  of  their  allocation, 
Santander  Consumer  AG  and  Santander  Consumer  Leasing,  GmbH  associate  the  base  scenario  with  the  highest 
weights, while associating the lower weights with the most extreme scenarios. The weights used in both 2023 and 
2022 were as follows: 

Worst-case scenario 

Worse-case scenario 

Base-case scenario 

Better-case scenario 
Best-case scenario 

5 % 
20 % 
50 % 
20 % 
5 % 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of the expected 
losses at the end of 2023 for the most relevant portfolios in Germany is shown: 

Expected loss variation IFRS9 

New car 

Used car 

1.33% 
(0.62%) 

1.36% 
(0.63%) 

Leasing 
new 

10.29% 
(2.92%) 

Direct 

7.18% 
(3.08%) 

(1.17%) 
1.34% 

(1.19%) 
1.36% 

(2.41%) 
4.88% 

(6.44%) 
10.15% 

GDP growth: 
(100) p.b. 
100 p.b. 
Unemployment rate: 
(100) p.b. 
100 p.b. 

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In relation to the determination of the classification in stage 2, the quantitative criteria applied in the institution are 
based on identifying whether any increase in the PD for the entire expected life of the operation exceeds a number of 
absolute and relative thresholds. Each portfolio has a set of thresholds according to the characteristics and credit risk 
profile of the products that make it up. 

In addition, for each portfolio, a number of specific qualitative criteria are defined indicating that the exposure has 
had a significant increase in credit risk, regardless of the evolution of its PD since the time of initial recognition. The 
institution, among other criteria, considers that an operation presents a significant increase in risk when it presents 
irregular positions > of 30 days. These criteria depend on the risk management practices of each portfolio. 

•  Nordics (Scandinavia) 

 Information on the estimate of impairment losses 

Below is the detail of the exposure and impairment losses associated with each of the  stages as of December 31, 
2023 of the most significant unit of Nordics (Santander Consumer Bank AS). In addition, depending on the current 
credit quality of the transactions, the exposure is divided into three degrees (investment, speculation and default): 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2023 
(Millions of Euros) 

Stage 1 
14,176 
1,492 
— 
15,667 
78 

Stage 2 
— 
408 
— 
408 
40 

Stage 3 
— 
— 
419 
419 
236 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Non-payment 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2022 
(Millions of Euros) 

Stage 1 
14,738 
1,701 
— 
16,439 
77 

Stage 2 
6 
575 
— 
581 
57 

Stage 3 
— 
— 
391 
391 
222 

(*) Detail of credit quality grades calculated for Group management purposes. 

(**) assets at amortized cost, loans and advances, clientele + credit commitments granted. 

Total 
14,176 
1,900 
419 
16,494 
354 

Total 
14,744 
2,276 
391 
17,411 
356 

Nordics (Scandinavia) NPL stood at 2.94% at the end of December 2023 (2.70% at the end of 2022).  

Forward-looking information should be taken into account when estimating expected losses. In particular, Santander 
Consumer Bank AS considers five prospective macroeconomic scenarios, which are updated periodically, over a time 
horizon of 5 years.  

25 

 
 
 
 
 
 
 
•  Norway 

The following is the projected evolution in 2023 for the next five years of the main macroeconomic indicators used to 
estimate expected losses in Santander Consumer Bank AS: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 

GDP growth 

Worst-case 
scenario 

4.24% 
4.33% 

(0.49%) 
0.29% 

Scenario at 5 years (2024-2028) 
Base-case 

Better-case 

Worse-case 

scenario 

scenario 

scenario 

3.75% 
4.09% 

0.12% 
0.98% 

3.15% 
3.90% 

1.24% 
1.80% 

2.63% 
3.55% 

2.07% 
2.42% 

Best-case 
scenario 

2.34% 
3.40% 

3.22% 
2.97% 

The following is the projected evolution in 2023 for the next five years of the main macroeconomic indicators used to 
estimate expected losses in Santander Consumer Bank AS: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Worst-case 
scenario 

4.23 % 
5.24 % 
(1.22 %) 
0.36 % 

Scenario at 5 years (2023-2027) 
Base-case 

Better-case 

Worse-case 

scenario 

4.05 % 
4.82 % 
(0.49 %) 
1.06 % 

scenario 

scenario 

3.30 % 
3.85 % 
0.22 % 
1.90 % 

3.10 % 
3.39 % 
0.55 % 
2.52 % 

Best-case 
scenario 

2.80 % 
3.03 % 
1.06 % 
3.10 % 

Each macroeconomic scenario is associated with a given probability of occurrence. As for its allocation, Santander 
Consumer Bank AS associates the base scenario with the highest weight, while associating the lower weights with 
the most extreme scenarios. The weights used in both 2023 and 2022 were as follows: 

Worst-case scenario 

Worse-case scenario 
Base-case scenario 
Better-case scenario 
Best-case scenario 

5 % 
20 % 
50 %  
20 % 
5 % 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of expected 
losses at the end of 2023 for the most relevant portfolios in Norway is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 
Housing price growth: 
(100) p.b. 
100 p.b. 

Expected loss variation IFRS9 
Auto Physical persons 

2.00% 
(1.55%) 

4.84% 
(2.32%) 

26 

 
 
 
 
 
 
 
 
 
 
 
•  Denmark 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2023  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

4.53% 
6.57% 
(2.50%) 
(0.14%) 

3.95% 
5.66% 
(0.03%) 
0.50% 

3.48% 
4.52% 
3.19% 
1.32% 

3.10% 
4.13% 
5.16% 
1.86% 

2.81% 
3.75% 
7.08% 
2.40% 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2022  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2023-2027) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

3.88 % 
5.74 % 
(1.67 %) 
0.19 % 

3.23 % 
5.24 % 
0.27 % 
0.80 % 

2.58 % 
4.72 % 
2.17 % 
1.59 % 

1.96 % 
4.22 % 
4.15 % 
2.11 % 

1.34 % 
3.90 % 
5.87 % 
2.60 % 

Each macroeconomic scenario is associated with a given probability of occurrence. As for its allocation, Santander 
Consumer Bank AS associates the base scenario with the highest weight, while associating the lower weights with 
the most extreme scenarios. The weights used in both 2023 and 2022 were as follows: 

Worst-case scenario 

Worse-case scenario 
Base-case scenario 
Better-case scenario 
Best-case scenario 

5 % 
20 % 
50 % 
20 % 
5 % 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of expected 
losses at the end of 2023 for the most relevant portfolios in Denmark is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 

Expected loss variation IFRS9 
Auto Physical persons 

2.90% 
(2.18%) 

27 

 
 
 
 
 
 
 
 
 
•  Sweden 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2023  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

3.94% 
7.80% 
(1.18%) 
0.35% 

3.61% 
7.46% 
0.60% 
1.04% 

2.98% 
7.01% 
4.52% 
1.97% 

2.69% 
6.81% 
5.40% 
2.56% 

2.41% 
6.61% 
8.16% 
3.19% 

The  projected  evolution  of  the  main  macroeconomic  indicators  used  for  estimating  expected  losses  in  2022  is 
presented below: 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2023-2027) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

4.33% 
7.61% 
(0.57%) 
0.45% 

3.51% 
7.36% 
0.39% 
0.95% 

3.19% 
7.08% 
1.60% 
1.78% 

2.74% 
6.80% 
2.70% 
2.33% 

2.11% 
6.48% 
3.73% 
2.83% 

Each  macroeconomic  scenario  is  associated  with  a  given  probability  of  occurrence.  In  terms  of  its  allocation, 
Santander Consumer AS associates the base scenario with the highest weights, while associating the lower weights 
with the most extreme scenarios. The weights used in both 2023 and 2022 were as follows: 

Worst-case scenario 

Worse-case scenario 
Base-case scenario 
Better-case scenario 
Best-case scenario 

5 % 
20 % 
50 % 
20 % 
5 % 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of expected 
losses at the end of 2023 for Sweden’s most relevant portfolios is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 

Expected loss variation IFRS9 

Auto Physical 
persons 

6.70% 
(0.19%) 

Direct 

1.88% 
(0.79%) 

In relation to the determination of the classification in stage 2, the quantitative criteria applied in the institution are 
based on identifying whether any increase in the PD for the entire expected life of the operation exceeds a number of 
relative thresholds. Each portfolio has a set of thresholds according to the characteristics and credit risk profile of the 
products that make it up.  

In addition, for each portfolio, a number of specific qualitative criteria are defined indicating that the exposure has 
had a significant increase in credit risk, regardless of the evolution of its PD since the time of initial recognition. The 
entity,  among  other  criteria,  considers  that  an  operation  presents  a  significant  increase  in  risk  when  it  presents 
irregular positions more than 30 days. These criteria depend on the risk management practices of each portfolio. 

28 

 
 
 
 
 
 
 
 
•  Spain 

Information on the estimate of impairment losses 

Below is the detail of the exposure and impairment losses associated with each of the stages as of December 31, 2023 
of the most significant units in Spain (Santander Consumer Finance S.A.). In addition, depending on the current credit 
quality of the transactions, the exposure is divided into three degrees (investment, speculation and default): 

Credit quality(*) 

Degree of investment 
Degree of speculation 
Default 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2023 

Stage 1 
4,316 
11,017 
— 
15,333 
97 

(Millions of Euros) 
Stage 2 
— 
268 
— 
268 
45 

Stage 3 
— 
— 
509 
509 
303 

(*) Detail of credit quality grades calculated for Group management purposes. 
(**) Asset at amortized cost, loans and advances - clientele + credit commitments granted. 

Credit quality(*) 

Degree of investment 
Degree of speculation 

Default 
Total exposure (**) 
Impairment losses 

Exposure and impairment losses by stage 2022 

(Millions of Euros) 

Stage 1 
4,069 
10,967 
— 
15,036 
121 

Stage 2 
5 
236 
— 
241 
32 

Stage 3 
— 
— 
477 
477 
288 

Total 
4,316 
11,285 
509 
16,110 
445 

Total 
4,074 
11,203 
477 
15,754 
441 

(*) Detail of credit quality grades calculated for Group management purposes. 
(**) Asset at amortized cost, loans and advances - clientele + credit commitments granted. 

The NPL in the case of the geography of Spain stood at 3.47% at the end of December 2023 (3.46% at the end of 
2022). 

For  the  estimation  of  expected  losses,  forward-looking  information should  be  taken  into  account.  Specifically, for 
Santander  Consumer  Finance,  S.A’s  portfolio  in  Spain,  five  prospective  macroeconomic  scenarios  are  considered, 
which are updated periodically, over a time horizon of 5 years.  

The following is the projected evolution for the coming years of the main macroeconomic indicators used in 2023 for 
the estimation of the expected losses in the portfolios in Spain of Santander Consumer Finance, S.A. 

Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Scenario at 5 years (2024-2028) 

Worst-case 
scenario 

Worse-case 
scenario 

Base-case 
scenario 

Better-case 
scenario 

Best-case 
scenario 

4.54% 
16.40% 
(0.20%) 
(0.88%) 

4.00% 
14.28% 
0.54% 
(0.04%) 

3.48% 
10.27% 
2.09% 
1.54% 

3.34% 
9.52% 
2.64% 
2.71% 

3.11% 
7.96% 
3.38% 
3.56% 

The following is the projected evolution for the coming years of the main macroeconomic indicators used in 2022 for 
the estimation of the expected losses in the portfolios in Spain of Santander Consumer Finance, S.A. 

29 

 
 
 
 
Magnitudes 

Interest rate 
Unemployment rate 
Growth in housing prices 
GDP growth 

Worst-case 
scenario 

Scenario at 5 years (2023-2027) 
Base-case 
scenario 

Better-case 
scenario 

Worse-case 
scenario 

Best-case 
scenario 

3.39% 
19.43% 
1.72% 
(0.57%) 

2.98% 
16.61% 
2.34% 
0.53% 

2.59% 
12.20% 
3.31% 
2.05% 

2.25% 
10.65% 
3.83% 
3.34% 

2.00% 
9.46% 
4.29% 
4.15% 

Each macroeconomic scenario is associated with a given probability of occurrence. As for their allocation, Santander 
Consumer Finance, S.A’s portfolios of business in Spain associate the base scenario with the highest weights, while 
associating the lower weights with the most extreme scenarios. The weights used in both 2023 and 2022 were as 
follows: 

Worst-case scenario 

Worse-case scenario 

Base-case scenario 

Better-case scenario 
Best-case scenario 

5 % 
20 % 
50 % 
20 % 
5 % 

Following, based on the details in the Provisions Sensitivity Exercise section, the estimated sensitivity of the expected 
losses at the end of 2023 for the most relevant portfolios in Spain is shown: 

GDP growth: 
(100) p.b. 
100 p.b. 

New car 

Expected loss variation IFRS9 
Mortgages 
Used car 

Cards 

4.33% 
(3.28%) 

2.50% 
(2.00%) 

1.15% 
(0.87%) 

3.20% 
(2.56%) 

In relation to the determination of the classification in stage 2, the quantitative criteria applied in the institution are 
based on identifying whether any increase in the PD for the entire expected life of the operation exceeds a number of 
absolute and relative thresholds. Each portfolio has a set of thresholds according to the characteristics and credit risk 
profile of the products that make it up. 

As  an  example  in  the  case  of  Santander  Consumer  Finance  S.A.,  for  its  main  portfolios,  an  operation  shall  be 
considered  to  be  classified  in  Stage  2  when  the  PD  of  the  entire  expected  life  of  the  operation  at  any  given  time 
exceeds that it had at the time of initial recognition in absolute and relative terms, depending on the sub-segment.  

In addition, for each portfolio, a number of specific qualitative criteria are defined indicating that the exposure has 
had a significant increase in credit risk, regardless of the evolution of its PD since the time of initial recognition. The 
entity,  among  other  criteria,  considers  that  an  operation  presents  a  significant  increase  in  risk  when  it  presents 
irregular positions more than 30 days. These criteria depend on the risk management practices of each portfolio. 

Credit risk 

a. 

Evolution of magnitudes in 2023  

The  evolution  of  arrears  and  the  cost  of  credit  reflect  the  impact  of  the  deterioration  of  the  economic  environment 
mitigated by prudent risk management, which has, in general, allowed us to maintain such data at levels below that of 
our competitors in recent years. As a result, Santander Consumer Finance maintains an adequate hedge level to address 
the expected loss of the credit risk portfolios it manages. 

Portfolio redirected 

The term "Returned Portfolio" refers to the Group's risk management purposes to all transactions in which the Client 
has  submitted,  or  it  is  expected  that  it  may  present  financial  difficulties  that  could  prevent  the  fulfillment  of  its 

30 

 
 
 
 
 
 
 
 
 
payment obligations under the contractual terms in force with Santander Consumer Finance and, for this reason, it 
has proceeded to modify, cancel and / or even formalize a new transaction. 

Grupo Santander, of which Grupo Santander Consumer Finance is a part, has a robust policy of redirecting customer 
debts that acts as a reference in the different local transpositions of all the financial institutions that are part of the 
Group. This policy is in line with the banking regulations established by the EBA, in accordance with the "Guidelines 
on the management of non-performing and restructured or refinanced exposures" (EBA/GL/2018/06) of 31 October 
2018. It is also adapted to Circular 6/2021, of Bank of Spain, which modifies Circular 4/2017.  

This policy establishes strict prudent criteria in the assessment of these risks: 

– 

– 

– 

– 

– 

A  restricted  use  of  this  practice  should  be  made,  avoiding  actions  that  entail  postponing  recognition  of  the 
deterioration. 

The main objective should be the recovery of the amounts due, recognizing as soon as possible the amounts 
deemed irrecoverable.  

The  maintenance  of  existing  guarantees  should  always  be  considered  and,  if  possible,  improved.  Effective 
safeguards can not only serve as mitigants of severity, but may reduce the likelihood of non-compliance. 

This practice should not involve the granting of additional financing, or serve to refinance debt of other entities, 
or be used as a cross-selling instrument. 

It is necessary to  evaluate all alternatives to the redirection and its impacts, ensuring that the results of the 
same exceed those that would be expected if not performed. 

–  More stringent criteria are applied for the classification of redirected transactions, which, prudentially, ensure 
the restoration of the customer’s capacity to pay, from the moment of the redirection and for an appropriate 
period of time. 

– 

In  addition,  in  the  case  of  those  clients  who  have  assigned  a  risk  analyst,  it  is  of  particular  relevance  the 
individualized  analysis  of  each  case,  both  for  its  correct  identification  and  for  its  subsequent  classification, 
monitoring and adequate provision.  

It also sets out various criteria related to the determination of the perimeter of operations considered as a referral, by 
defining a detailed set of objective indicators to identify situations of financial difficulty. 

Thus, transactions that are not classified as doubtful at the date of the recoupment are generally considered to be 
financially difficult if they were not paid for more than one month at that date. In the event that there is no default or 
that it does not exceed the month of seniority, other indicators are taken into account, including:  

–  Operations of customers who already have difficulties with other operations. 

–  When the modification becomes necessary prematurely without a previous and satisfactory experience with 

the customer. 

– 

– 

– 

In  the  event  that  the  necessary  modifications  involve  the  granting  of  special  conditions  such as  the need  to 
establish a temporary deficiency in payment or when these new conditions are considered more favorable for 
the client than would have been granted in an ordinary admission. 

Request  for  successive  modifications  at  unreasonable  time  intervals.  In  the  case  of  Consumer  Finance,  a 
maximum of 1 restructuring agreement is established in a year or 3 in a 5-year period. 

In any case, once the modification has been made, if there is any irregularity in the payment during a certain 
period  of  observation,  even  if  there  are  no  other  symptoms,  the  operation  within  the  perimeter  of  the 
reconductions (‘backtesting’) will be considered. 

Once it has been determined that the reasons for the modification of the client’s debt conditions are due to financial 
difficulties of the client, regardless of whether or not the client has overdue payments and the number of days of 

31 

 
 
 
payment  arrears  present,  the  client  will  be  considered a  customer  redirected  for  all  purposes and  as  such  will  be 
managed based on the criteria established in this policy. 

Where the referral has been carried out, where those transactions must remain classified as a doubtful risk because 
they do not comply at the time of the referral with the regulatory requirements for their reclassification to another 
category, they must comply with a prudential continuous payment schedule to ensure a reasonable certainty of the 
recovery of capacity to pay, called a cure period (in this case, it will be 12 months). 

Once this period has passed, conditioned by the situation of the client and the characteristics of the operation (term 
and guarantees provided), the operation is no longer considered doubtful, although it remains subject to a trial period 
in which a special follow-up is carried out. 

This monitoring is maintained as long as a number of requirements are not met, including: A minimum observation 
period of 24 months, in the case of operations restructured in stage 2 and 12 months in stage 3; amortization of a 
substantial  percentage  of  the  outstanding  amounts  and,  to  satisfy  the  unpaid  amounts  at  the  time  of  the 
recertification. If it is justified that, while a transaction is in the 24-month cure period of Stage 2, there is no longer a 
significant increase in its credit risk, that transaction can be reclassified to Stage 1 and Non-Default risk, no need to 
complete the aforementioned cure period. However, it is important to note that restructuring at the time of origination 
can only be classified in stage 2 or stage 3, never in stage 1.  

The  original  dates  of  non-compliance  are  still  considered  for  all  purposes  in  the  conduct  of  a  non-performing 
transaction, irrespective of whether the transaction is up to date as a result of such a transaction. Likewise, the re-
conduct of a dubious operation does not result in any release of the corresponding provisions. 

Reconductions can be long-term or short-term (less than two years). Redirections with terms not exceeding two years 
shall be taken into account when the borrower meets the following criteria: 

– 

– 

– 

Experiencing temporary liquidity restrictions, for which the client’s recovery will be evidenced in the short term. 

The application of long-term recertification measures is not effective given the temporary financial uncertainty 
of a general or specific nature of the customer. 

That it has been fulfilling the contractual obligations before the recertification 

–  Demonstrate a clear willingness to cooperate with the entity. 

As a result of the analysis to be carried out, both of the client’s situation and of the characteristics of the forwarding 
operation used, it must be ensured that the forwarding will facilitate the reduction of the client’s debt, and therefore 
will be viable. In this regard, the feasibility of the operation will be assessed by: 

a.  That can be demonstrated with evidence that the proposed redirection is within the reach of the client, that is, 

that the full refund is expected. 

b.  Payment by the customer of outstanding amounts, in full or for the most part, and a considerable reduction in 

exposure in the medium to long term. 

c. 

d. 

The  absence  of  repeated  non-compliance  with  payment  plans  resulting  in  successive  recourses  (more  than 
three recourses over a three-year period). 

In the temporary application of  short-term relief measures, it can be proved by evidence that the client has 
sufficient capacity to pay to meet the debt, principal and interest, once the term of application of the temporary 
relief has expired. 

e.  The measure does not result in the successive application of several refinancing or restructuring measures for 

the same exposure. 

In the event that operations are carried out that do not comply with the foregoing, they will be considered non-viable 
operations and will form part of the category of Non-performing Conductions. 

32 

 
 
 
The following is the quantitative information required by the Bank of Spain, in relation to the restructured operations 
in force as of December 31, 2023 and 2022, taking into account the above criteria: 

c)  Metrics and measurement tools 

Credit rating tools 

In keeping with the Santander Group tradition, which has witnessed the use of proprietary rating models since 1993, 

at Santander Consumer Finance Group the credit quality of customers and transactions is also measured by internal 

scoring and rating systems. Each credit rating assigned by models relates to a certain probability of default or non-

payment, based on the Group’s historical experience. 

Since the Group focuses mainly on the retail business, assessments are based primarily on scoring models or tables 

which, combined with other credit policy rules, issue an automatic decision on the loan applications received. These 

tools have the dual advantage of allocating an objective appraisal of the level of risk and speeding up the response 

time that would be required for a purely manual analysis.  

In addition to the scoring models used for the approval and management of portfolios (rating of the transactions 

composing the portfolios in order to assess their credit quality and estimate their potential losses), other tools are 

available  to  assess  existing  accounts  and  customers  which  are  used  in  the  defaulted  loan  recovery  process.  The 

intention is to cover the entire “loan cycle” (approval, monitoring and recovery) by means of statistical rating models 

based on the Bank’s internal historical data. 

For individualised corporates and institutions, which at the Group include mainly dealers/retailers, the assessment of 

the level of credit risk is based on expert rating models that combine in the form of variables the most relevant factors 

to  be  taken  into  account  in  the  assessment,  in  such  a  way  that  the  rating  process  generates  appraisals  that  are 

consistent  and  comparable  among  customers  and  summarise  all  the  relevant  information.  In  2018  all  the  units 

conducted reviews of the aforementioned portfolios, involving the participation of all areas of the Group. The review 

meetings covered the largest exposures, companies under special surveillance and the main credit indicators of these 

portfolios. 

Ratings assigned to customers are reviewed periodically to include any new financial information available and the 

experience in the banking relationship. The frequency of the reviews is increased in the case of customers that reach 

certain  levels  in  the  automatic  warning  systems  and  of  customers  classified  as  requiring  special  monitoring.  The 

rating tools themselves are also reviewed in order to progressively fine-tune the ratings they provide. 

To a lesser extent, certain exposures are also assessed using the global rating tools which cover the global wholesale 

banking segment. Management of this segment is centralised at the Risk Division of the Santander Group, for both 

rating calculation and risk monitoring purposes. These tools assign a rating to each customer, which is obtained from 

a quantitative or automatic module, based on balance sheet ratios or macroeconomic variables, supplemented by the 

analyst’s expert judgement. 

The Group’s portfolio of individualised corporates is scarcely representative of the total risks managed, since it relates 

mainly to vehicle dealer stock financing. 

33 

 
 
 
d)   Credit risk parameters 

The valuation of the client or the transaction, by rating or scoring, constitutes a judgment of its credit quality, which 
is quantified through the probability of default (probability of default or PD in Basel terminology).  

In addition to the client’s assessment, the quantification of credit risk requires the estimation of other parameters 
such  as  exposure  at  default  (EAD)  and  the  percentage  of  the  EAD  that  cannot  be  recovered  (LGD).  Other  relevant 
aspects of the risk of the operations are included, such as the quantification of the off-balance sheet exposures, which 
depends on the type of product or the analysis of the expected recoveries related to the existing guarantees and other 
properties of the operation: type of product, term, etc.  

These factors make up the main parameters of credit risk. Its combination allows the calculation of the probable loss 
or expected loss (PE). This loss is considered as an additional cost of the activity, which reflects the risk premium and 
must be passed on to the price of the transactions. 

The risk parameters also allow the calculation of regulatory capital according to the rules derived from the new Basel 
Capital Agreement (BIS II). Regulatory capital is determined as the difference between the unexpected loss and the 
expected loss.  

Unexpected loss is the basis for capital calculation and refers to a very high but unlikely level of loss, which is not 
considered recurring and must be met with own resources.  

Observed loss: Credit cost measurements 

In addition to the predictivity provided by the advanced models previously described, other common metrics are used 
that allow prudent and effective management of credit risk based on the observed loss. 

In  terms  of  loss  recognition,  the  cost  of  credit  risk  at  Santander  Consumer  Finance  is  measured  through  different 
approaches:  VMG  -  Variation  of  the  Management  Loan  (late  entries  -  cures  -  recovery  of  failures),  DNI  -  net 
endowment  for  insolvencies  (gross  provisions  -  recovery  of  failures),  net  failures  (passes  to  failures  -  recovery  of 
failures) and expected loss. In order to obtain a monitoring ratio, the first two indicators (in 12 months) are divided 
by the average of 12 months of the total portfolio to obtain the risk premium and the cost of credit. These allow the 
manager to form a complete idea about the evolution and future prospects of the portfolio. 

It should be noted that, unlike delinquency, the VMG (final doubtful – initial doubtful + failed – recovery of failures) 
refers to the total of the deteriorated portfolio in a period, regardless of the situation in which it is located (doubtful 
and failed). This makes the metric a primary driver when establishing measures for portfolio management. 

The two approaches measure the same reality and, consequently, converge in the long term although they represent 

successive  moments  in  credit  risk  cost  measurement:  flows  of  non-performing  loans  (MOV),  coverage  of  non-

performing loans (net credit loss provisions), respectively. Although they converge in the long term within the same 

economic cycle, the three approaches show differences at certain times, which are particularly significant at the start 

of a change of cycle, as observed in this period. These differences are explained by the different moment of calculation 

of losses,  which is basically determined by accounting regulations (for example, mortgage loans have a coverage 

calendar and becomes written off “slower” than consumer portfolios). In addition, the analysis can be clouded by 

changes in the policy of hedging and default, composition of the portfolio, doubtful of acquired entities, changes in 

accounting regulations (IFRS9), sale of portfolios and adjustments on expected losses calculation parameters, etc. 

34 

 
 
e)  Credit risk cycle 

The risk management process consists of identifying, measuring, analyzing, controlling, negotiating and deciding, 
where applicable, the risks incurred by the Group’s operations. During the process, both risk-taking areas and senior 
management intervene, as well as the risk function. 

Being the member group of the Santander Group, the process starts from the senior management, through the Board 
of Directors and the Executive Committee of Risks, who establishes the risk policies and procedures, the limits and 
delegations of powers, and approves and monitors the risk function framework. 

In  the  risk  cycle  three  stages  are  differentiated:  Pre-sale,  sale  and  after-sale.  The  process  is  constantly  fed  back, 
incorporating the results and conclusions of the after-sales stage into the risk study and pre-sale planning. 

e.1) Pre-sale 

- Risk study and credit rating process 

In general, the risk study consists of analyzing the client’s ability to meet its contractual commitments with the Group 
and  other  creditors.  This  involves  analyzing  the  credit  quality  of  the  same,  its  risk  operations,  its  solvency  and  the 
profitability to obtain depending on the risk assumed. 

To this end, the Group has been using since 1993 models for assigning solvency ratings to customers, known as rating. 
These mechanisms are used both in the wholesale segment (sovereign, financial institutions and corporate banking), as 
well as in other companies and institutions. 

The  rating  is  the  result  of a  quantitative  module  based  on  balance  sheet  ratios or  macroeconomic  variables,  which  is 
complemented by the expert judgment provided by the analyst.  

The ratings given to the client are reviewed periodically, incorporating the new financial information available and the 
experience in the development of the banking relationship. The frequency of reviews is increased in the case of clients 
who  reach  certain  levels  in  automatic  alert  systems  and  in  those  qualified  as  special  monitoring.  Similarly,  the 
qualification tools themselves are also reviewed to adjust the accuracy of the rating they grant.  

Compared to the use of rating in the wholesale world and other companies and institutions, in the segment of individuals 
and small companies predominate scoring techniques, which in general automatically assign a customer assessment for 
decision making, as explained in the Operations Decision section. 

- 

Planning and setting limits 

This stage aims to limit, in an efficient and comprehensive manner, the levels of risk that the Group assumes. The credit 
risk  planning  process  serves  to  establish  budgets  and  limits  at  the  portfolio  level  of  subsidiaries.  The  planning  is 
implemented through a dashboard, ensuring the combination of the business plan, credit policy and the necessary means 

35 

 
 
 
 
 
 
 
 
 
 
to  achieve  it.  It  is  born,  therefore,  as  a  joint  initiative  between  the  commercial  area  and  risks  and  it  is  not  only  a 
management tool, but a form of teamwork.  

An important aspect in planning is the consideration of the volatility of macroeconomic variables that affect the evolution 
of portfolios. The Group carries out simulations of this evolution in different adverse and stress scenarios (stress test) 
that allow to evaluate the solvency of the Group in certain future circumstances. 

The analysis of scenarios allows senior management to have a better understanding of the evolution of the portfolio in 
the face of changing market conditions and circumstances, and is a fundamental tool to evaluate the sufficiency of the 
provisions constituted in the face of stress scenarios. 

The planning and setting of limits is carried out through documents agreed between the business and risk areas and 
approved by the Group in which the expected results of the business are reflected in terms of risk and profitability, as 
well as the limits to which this activity should be subject and the associated risk management by group / client. 

e.1) Sale 

- Decision of operations 

The sale stage is constituted by the decision process, which aims at the analysis and resolution of transactions, with risk 
approval  being  a  prerequisite  before  contracting  any  risk  operation.  This  process  must  take  into  account  defined 
transaction  approval  policies  and  take  into  account  both  risk appetite  and  those  elements  of  the  transaction  that  are 
relevant in the search for a balance between risk and profitability 

In the field of standardized clients (individuals, businesses and SMEs with lower turnover), the management of large 
volumes  of  credit  transactions  will  be  facilitated  with  the  use  of  automatic  decision  models  that  qualify  the 
client/transaction  binomial.  With  them,  the  investment  is  classified  into  homogeneous  risk  groups  based  on  the 
qualification that the model gives to the operation, based on information on the characteristics of that operation and 
characteristics of its holder. 

e.1) After-sales 

- Follow-up 

The monitoring function is based on a continuous observation process, which allows to detect in advance the variations 
that may occur in the credit quality of customers in order to take action to correct deviations that impact negatively. 

Monitoring  is  based  on  customer  segmentation,  and  is  carried  out  through  dedicated  local  and  global  risk  teams, 
complemented by internal audit work. 

The  role  is,  among  other  tasks,  in  the  identification  and  monitoring  of  signatures  under  special  surveillance,  ratings 
reviews and continuous monitoring of indicators. 

Monitoring  is  based  on  customer  segmentation,  and  is  carried  out  through  dedicated  local  and  global  risk  teams, 
complemented by internal audit work. 

The role is, among other tasks, in the identification, monitoring and allocation of policies at the client level that allow 
anticipating surprises and managing them in the most appropriate way to their situation, credit policies, ratings reviews 
and the continuous monitoring of indicators. 

The system called Santander Customer Assessment Notes (SCAN) distinguishes four degrees according to the level of 
concern of the circumstances observed (specialized follow-up, intensive follow-up, regular follow-up, not attending). The 
inclusion of a position in SCAN does not imply that there have been breaches but the desirability of adopting a specific 
policy with it, determining responsibility and time frame in which it must be carried out. Qualified customers in SCAN are 
reviewed at least semi-annually, such review being quarterly and/or monthly for those of the most severe grades. The 
ways by which a firm is qualified in SCAN are the monitoring work itself, review carried out by the internal audit, decision 

36 

 
 
of the commercial manager who guards the signature or entry into operation of the established system of automatic 
alarms.  

Reviews of assigned ratings are performed at least annually, but if weaknesses are detected, or depending on the rating 
itself, they are carried out more regularly. 

For the risks of individuals, businesses and SMEs with lower turnover, a task of monitoring the main indicators is carried 
out in order to detect deviations in the behavior of the credit portfolio with respect to the forecasts made in the strategic 
commercial programs - Pecs. 

f)  Measurement and control 

In addition to monitoring the credit quality of customers, the Group establishes the necessary control procedures 
to analyze the current credit risk portfolio and its evolution, through the different phases of credit risk. 

The function is developed by assessing the risks from different complementary perspectives, establishing as main 
axes  the  control  by  geographies,  business  areas,  management  models,  products,  etc.,  facilitating  the  early 
detection of specific focus areas, as well as the development of action plans to correct any deterioration. 

Each control axis supports two types of analysis: 

1.- Quantitative and qualitative analysis of the portfolio 

In the portfolio analysis, the evolution of risk with respect to budgets, limits and reference standards is monitored 
permanently and systematically, evaluating the effects on future situations, both exogenous and those arising 
from strategic decisions, in order to establish measures that place the profile and volume of the risk portfolio 
within the parameters set by the Group. 

In the credit risk control stage, the following are used, among others and in addition to traditional metrics: 

a.  MDV (variation in management arrears) 

The VMG measures how arrears vary over a period, discounting failures and taking into account recoveries. It 
is an aggregate measure at the portfolio level that allows to react to deterioration observed in the evolution 
of late payment. 

b.  EL (expected loss) and capital 

The expected loss is the estimate of the economic loss that will occur during the next year of the existing 
portfolio at any given time. It is an additional cost of the activity, and must be passed on to the price of the 
operations. 

2.- Evaluation of control processes 

It includes the systematic and periodic review of procedures and methodology, developed throughout the entire 
credit risk cycle, to ensure their effectiveness and validity. 

In 2006, within the corporate framework established in the Group for compliance with the Sarbanes Oxley Law, 
a corporate methodology was established for the documentation and certification of the Control Model, defined 
in tasks, operational risks and controls. The risk division assesses annually the efficiency of internal control of its 
activities. 

Moreover,  the  internal  validation  function,  within  its  mission  of  overseeing  the  quality  of  the  Group’s  risk 
management, it ensures that the models used in the admission and management of different risks meet the most 
demanding criteria and best practices observed in the industry and/or required by regulators. In addition, internal 
audit is responsible for ensuring that policies, methods and procedures are adequate, effectively implemented 
and regularly reviewed. 

37 

 
 
g)  rRecoveries 

Recovery activity is a relevant function within the Group’s risk management area. This function is developed by 
the  area  of  recovery  and  recoveries  that  defines  a  global  strategy  and  a  comprehensive  approach  to  recovery 
management. 

The Group combines a global model with a local execution considering the peculiarities of the business in each 
area. 

The main objective of the recovery activity is the recovery of outstanding obligations by managing our clients, 
contributing to reduce the need for provisions and reduce the cost of risk. 

This is how the specific objectives of the recovery process are oriented: 

–  To obtain the collection or regularization of the outstanding balances, so that an account returns to its normal 
state; if this is not possible the objective is the total or partial recovery of the debts, in any of the accounting 
or management situations in which they may be found. 

–  Maintain and strengthen our relationship with the client taking care of their behavior of and with an offer of 
management levers such as refinancing products according to their needs and in accordance with the careful 
corporate policies of admission and control, established from the risk areas. 

In  the  recovery  activity,  Standardised  customers  and  Individually  Managed  customers  are  segmented  or 

differentiated  with  specific  and  comprehensive  management  models  in  each  case,  according  to  basic 

specialisation criteria.  

The management is articulated through a multichannel strategy of relationship with customers.  customers and 
follow-up of payment agreements, prioritizing and adapting the arrangements based on the status of progress 
of their situation of delay, doubtful or delinquent, their balance sheet, and their payment commitments. 

The  commercial  network  of  recovery  management,  is  a  complementary  channel  to  the  telephone,  which  is 
oriented as a way of proximity relationship to selected customers, and is composed of teams of agents with high 
commercial orientation, specific training and high negotiation capabilities, performing personalized management 
of their own high impact customer portfolios (high balance sheets, special products, special management clients). 

Recovery activities in advanced stages of the non-payment situation are guided by dual judicial and non-judicial 
management,  maintaining  commercial  and  follow-up  activities  through  telephone  channels  and  networks  of 
agents, applying strategies and practices specific to the state of progress.  

The  management  model  encourages  proactivity,  and  oriented  management,  through  continuous  recovery 
campaigns  with  specific  designs  to  customer  groups  and  states  of  default,  acting  with  predefined  objectives 
through specific strategies and intensive activities through the appropriate channels in limited time periods. 

An adequate local production and analysis of daily and monthly management information, aligned with corporate 
models,  have  been  defined  as  the  basis  of  business  intelligence  for  continuous  decision-making  in  the 
management orientation and for the monitoring of its results. 

38 

 
 
h)  Risk of concentration 

Concentration risk, within the scope of credit risk, is an essential element of management. The Santander Group, 
of which Grupo Santander Consumer Finance is part, continuously monitors the degree of concentration of credit 
risk portfolios under different relevant dimensions: Geographical areas and countries, economic sectors, products 
and customer groups. 

The  board  of  Directors,  through  risk  appetite,  determines  maximum  concentration  levels,  the  Executive  Risk 
committee establishes risk policies and reviews appropriate exposure levels for the proper management of the 
degree of concentration of credit risk portfolios. 

Santander  Consumer  Finance  is  subject  to  the  regulation  on  ‘big  risks’  contained  in  Part  Four  of  the  CRR  (EU 
Regulation No.575/2013), according to which the exposure incurred by an entity to a client or a group of related 
customers shall be considered ‘large exposure’ when its value is equal to or greater than 10% of its computable 
capital. In addition, to limit large exposures, no entity may assume an exposure to a client or group of related 
clients  whose  value  exceeds  25%  of  its  eligible  capital,  after  taking  into  account  the  effect  of  the  credit  risk 
reduction contained in the standard.  

At the end of December 2023, after applying risk mitigation techniques, no group reaches the above-mentioned 
thresholds. 

The  Santander  Consumer  Finance  Group’s  Risk  Division  collaborates  closely  with  the  Financial  Division  in  the 
active  management  of  credit  portfolios,  which,  among  its  axes  of  action,  includes  the  reduction  of  the 
concentration  of  exposures  through  various  techniques,  such  as:  such  as  the  contracting  of  hedge  credit 
derivatives or securitization operations, with the ultimate purpose of optimizing the return-to-risk ratio of the 
total portfolio. 

The breakdown as at 31 December 2023 and 2022 of the Group’s risk concentration (*) by activity and geographical 
area of counterparties is as follows: 

Central banks and credit institutions 
Public administrations 
Of which: 
Central Administration 
Other Public Administrations 

Other financial institutions 
Non-Financial corporations and individual 
entrepreneurs 
Of which: 
Construction and real estate promotion 
Construction of civil works 
Large companies 
SMEs and individual entrepreneurs 
Other households and non-profit institutions 

serving households 

Of which: 
Housing 
Consumption 
Other purposes 

2023 

Spain 

Rest of the 
European 
Union 

EUR Thousands 

America 

  4,813,326    9,350,967   
789,243    3,346,864   

—   
—   

Total 

Rest of the 
world 
153,241    14,317,534  
44,007    4,180,114  

787,327    2,095,936   
1,916    1,250,928   
993,739   
40,028   
  4,012,908    34,601,493   

—   
—   
15,074   

—    2,883,263  
44,007    1,296,851  
386,172    1,435,013  
—    1,802,545    40,416,946  

—   
—   

252,314   
7,800   
  1,435,847    14,869,913   
  2,577,061    19,471,466   
  10,023,439    58,983,648   

—   
—   

252,314  
—   
7,800  
—   
—   
436,022    16,741,782  
—    1,366,523    23,415,050  
734,671    4,722,813    74,464,571  

  1,190,283    2,506,878   
  8,785,337    55,894,838   
581,932   

47,819   

—   

—    3,697,161  
734,671    4,722,813    70,137,659  
629,751  
Total   134,814,178  

—   

—   

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(*) The definition of risk for the purposes of this table includes the following items in the consolidated public balance sheet: 'Loans and advances: 
In credit institutions', 'loans and advances: Central banks', 'loans and advances: to customers', 'debt securities', 'equity instruments', 'derivatives', 
'derivatives - hedge accounting', 'shares and guarantees granted'. 

Central banks and credit institutions 
Public administrations 
Of which: 
Central Administration 
Other Public Administrations 

Other financial institutions 
Non-Financial corporations and individual 
entrepreneurs 
Of which: 
Construction and real estate promotion 
Construction of civil works 
Large companies 
SMEs and individual entrepreneurs 
Other households and non-profit institutions 

serving households 

Of which: 
Housing 
Consumption 
Other purposes 

2022 

(EUR Thousands)        

Spain 

Rest of the 
European 
Union 

America 

Rest of the 
world 

Total 

  2,940,703    6,497,642   
924,475    5,504,140   

—   
—   

242,744    9,681,089  
42,951    6,471,566  

921,804    4,255,960   
2,671    1,248,180   
10,863    1,145,014   
  3,171,286    28,351,567   

—   
—   
338,628   

60    5,177,824  
42,891    1,293,742  
246,749    1,741,254  
—    2,673,489    34,196,342  

—   
—   

211,566   
6,678   
  1,034,445    10,699,079   
  2,136,841    17,434,244   
  10,121,975    54,814,108   

  1,318,606    2,394,903   
  8,714,320    52,074,766   
344,439   

89,049   

—   
—   

211,566  
—   
6,678  
—   
—   
986,488    12,720,012  
—    1,687,001    21,258,086  
14    6,575,205    71,511,302  

—   
—    3,713,509  
14    6,575,205    67,364,305  
433,488  
—   
—   
Total   123,601,553  

(*) The definition of risk for the purposes of this table includes the following items in the consolidated public balance sheet: cash balances in 
central banks and other demand deposits, deposits in credit institutions, customer credit, debt securities, trading derivatives, hedging derivatives, 
investments in joint and associated ventures, equity instruments - and guarantees granted. 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Market risk, structural risk and liquidity 

a.  Scope and definitions 

The perimeter of measurement, control and monitoring of the market risk function covers those operating where 
equity risk is assumed, as a result of changes in market factors. 

These risks are generated through two types of fundamental activities: 

– 

The trading activity, which includes both the provision of financial services in markets for clients, in which the 
entity is the counterparty, as well as the activity of buying and selling itself in fixed income products, equities 
and currency mainly. 

Santander Consumer Finance does not carry out trading activities, limiting its treasury activity to managing the 
structural risk of its balance sheet and its coverage, as well as managing the liquidity necessary to finance its 
business. 

– 

The balance sheet management activity or ALM, which involves the management of the risks inherent in the 
balance sheet of the entity, excluding the trading book. 

The risks generated in these activities are: 

–  Market:  Risk  incurred  as  a  result  of  the  possibility  of  changes  in  market  factors  affecting  the  value  of  the 

positions that the entity holds in its trading books. 

– 

– 

Structural: Risk caused by the management of the different items in the balance sheet. This risk includes both 
losses due to price changes affecting the portfolios available for sale and at maturity (banking book), as well as 
losses arising from the management of the assets and liabilities valued at amortized cost of the Group. 

Liquidity: Risk of not meeting payment obligations on time or doing so at excessive cost, as well as the ability 
to finance the growth of your asset volume. Among the typologies of losses caused by this risk are losses due 
to  forced  sales  of  assets  or  impacts  in  margin  due  to  the  mismatch  between  outflows  and  cash  inflows 
forecasts. 

Trading market and structural risks, depending on the market variable that generates them, can be classified as: 

– 

– 

– 

– 

– 

Interest  rate  risk: Identifies  the possibility  that  changes  in  interest  rates may  adversely  affect  the  value  of a 
financial instrument, a portfolio or the Group as a whole. 

Credit spread risk: Identifies the possibility that variations in credit spread curves associated with specific issuers 
and debt types may adversely affect the value of a financial instrument, a portfolio or the Group as a whole. The 
spread is a differential between financial instruments trading with a margin over other reference instruments, 
mainly IRR (Internal Rate of Return) of state securities and interbank interest rates. 

Exchange rate risk: Identifies the possibility that changes in the value of a position in currency other than the 
base currency may adversely affect the value of a financial instrument, a portfolio, or the Group as a whole. 

Inflation  risk:  Identifies  the  possibility  that  changes  in  inflation  rates  may  adversely  affect  the  value  of  a 
financial instrument, a portfolio or the Group as a whole. 

Volatility risk: Identifies the possibility that changes in the quoted volatility of market variables may adversely 

affect the value of a financial instrument, a portfolio or the Group as a whole. 

–  Market liquidity risk: Identifies the possibility that an entity or the Group as a whole is not able to undo or close 

a position on time without impacting the market price or transaction cost. 

41 

 
 
 
 
– 

Pre-payment  or  cancelation  risk:  Identifies  the  possibility  that  early  cancelation  without  negotiation,  in 
transactions whose contractual relationship explicitly or implicitly allows it, generates cash flows that must be 
reinvested at a potentially lower interest rate. 

There  are  other  variables  that  affect  exclusively  market  risk  (and  not  structural  risk),  so  that  it  can  be  classified 
additionally in: 

– 

– 

– 

– 

Equity  risk:  Identifies  the  possibility  that  changes  in  the  value  of  prices  or  dividend  expectations  of  equity 

instruments may adversely affect the value of a financial instrument, a portfolio or the Group as a whole. 

Commodity risk: Identifies the possibility that changes in the value of the prices of goods may adversely affect 
the value of a financial instrument, a portfolio or the Group as a whole. 

Correlation  risk:  Identifies  the  possibility  that  changes  in  the  correlation  between  variables,  whether  of  the 
same  type  or  of  a  different  nature,  quoted  by  the  market,  may  adversely  affect  the  value  of  a  financial 
instrument, a portfolio or the Group as a whole. 

Insurance risk: Identifies the possibility that the objectives of placement of securities or other debt are not met 
when the entity participates in the insurance of the same. 

Liquidity risk can also be classified into the following categories: 

– 

Financing risk: Identifies the possibility that the entity is unable to meet its obligations as a result of the inability 
to sell assets or obtain financing. 

–  Mismatch risk: Identifies the possibility that differences between the maturity structures of assets and liabilities 

will result in an overrun to the institution. 

– 

Contingency risk: Identifies the possibility of not having adequate management elements to obtain liquidity as 
a result of an extreme event that involves greater financing or collateral needs to obtain it. 

a.  Measurement and methodologies 

1. Structural interest rate risk 

The Group conducts sensitivity analyzes of financial margin and equity to interest rate variations. This sensitivity is 
conditioned by the mismatches in the maturity dates and revision of the interest rates of the different items in the 
balance sheet. 

Depending on the position of interest rate of the balance sheet, and considering the situation and prospects of the 
market, the financial measures are agreed to adapt this positioning to the desired by the Group. These measures can 
range from taking market positions to defining the interest rate characteristics of commercial products. 

The measures used to control interest risk in these activities are the interest rate gap, the sensitivity of financial margin 
and equity to changes in interest rate levels. 

– 

Interest rate gap 

The analysis of interest rate gap deals with the mismatches between the revaluation periods of equity masses within 
the  items,  both  of  the  balance  sheet  (assets  and  liabilities)  and  of  the  standby  accounts  (off-balance  sheet).  It 
facilitates  a  basic  representation  of  the  balance  sheet  structure  and  allows  for  the  detection  of  interest  risk 
concentrations over the different timeframes. It is also a useful tool for the estimation of possible impacts of possible 
movements in interest rates on the financial margin and on the equity value of the entity. 

All balance sheet and off-balance sheet masses must be spread out in their flows and placed at the repricing/maturity 
point. In the case of those masses that do not have a contractual maturity, the internal model of Santander Group of 
analysis and estimation of the durations and sensitivities of the same is used. 

– 

Financial Margin Sensitivity (NII) 

42 

 
 
 
 
The sensitivity of the financial margin measures the change in expected accruals for a given term (12 months) in the 
face of a shift in the interest rate curve. 

– 

Equity Value Sensitivity (EVE) 

Measures the interest rate risk implied in equity, which for interest rate risk purposes is  defined as the difference 
between the net present value of assets minus the net present value of liabilities due; based on the impact of interest 
rate changes on these current values. 

2. Liquidity risk  

Structural liquidity management aims to finance the recurring activity of Santander Consumer Finance Group under 
optimal terms of time and cost, avoiding unwanted liquidity risks. 

The measures used to control liquidity risk are the liquidity gap, liquidity ratios, structural liquidity chart, liquidity 
stress tests, financial plan, liquidity contingency plan and regulatory reporting. 

– 

Liquidity gap  

The liquidity gap provides information on contractual and expected cash inflows and outflows for a given period, in 
each of the currencies in which Grupo Santander Consumer Finance operates. It measures the need or net excess of 
funds on a date and reflects the level of liquidity maintained under normal market conditions. 

In  the  contractual  liquidity  gap,  all  the  masses  that  provide  cash  flows  are  analyzed,  placed  at  their  contractual 
maturity point. For those assets and liabilities without contractual maturity, the internal model of Santander Group 
analysis  is  used,  based  on  the  statistical  study  of  the  historical  series  of  products,  and  what  is  called  stable  and 
unstable balance for liquidity purposes is determined. 

– 

Liquidity ratios 

The Minimum Liquidity Ratio compares liquid assets available for sale or assignment (once applicable discounts and 
adjustments are applied) and assets less than 12 months with liabilities up to 12 months. 

The Structural Financing Ratio measures the extent to which assets requiring structural financing are being financed 
with structural liabilities. 

– 

Structural liquidity table 

The purpose of this analysis is to determine the structural liquidity position based on the liquidity profile (greater or 
lesser stability) of the different asset and liability instruments. 

– 

Liquidity stress tests 

The liquidity stress tests developed by the Santander Consumer Finance Group aim to determine the impact in the 
face of a severe, but plausible, liquidity crisis. In these stressful scenarios, internal factors that may affect the Group’s 
liquidity are simulated, such as the fall in the institutional credit rating, the value of assets on balance sheet, banking 
crises, regulatory factors, change in consumption trends and / or loss of trust of depositors, etc. among others.  

Through the stress of these factors, four scenarios of liquidity stress are simulated monthly (banking crisis in Spain, 
idiosyncratic crisis of Santander Consumer Finance Group, Global Crisis, as well as a combined scenario) establishing, 
on its result, a minimum level of liquid assets. 

– 

Financial Plan 

43 

 
 
 
 
The liquidity plan is prepared annually, based on the financing needs derived from the business budgets of all the 
Group’s subsidiaries. Based on these liquidity needs, the limitations of appeal to new securitizations are analyzed 
based on the possible eligible assets available, as well as the possible growth of client deposits. On the basis of this 
information,  the  issuances  and  securitizations  plan  for  the  financial  year  is  established.  The  actual  evolution  of 
funding requirements is regularly monitored throughout the year, resulting in subsequent updates to the plan. 

– 

Liquidity contingency plan 

The Liquidity Contingency Plan aims to foresee the processes (governance structure) that should be followed in the 
event  of  a  liquidity  crisis,  whether  potential  or  real,  as  well  as  the  analysis  of  the  contingency  actions  or  levers 
available for the management of the entity in such a situation. 

The Liquidity Contingency Plan is based on, and should be designed in line with, two key elements: Liquidity Stress 
Testing and the Early Warning Indicator System (EWI). Stress tests and their different scenarios serve as a basis for 
analyzing available contingency actions as well as determining their sufficiency. The EWIs system is used to monitor 
and potentially trigger the scaling mechanism to activate the plan and monitor the evolution of the situation once 
activated 

– 

Regulatory reporting 

Santander Consumer Finance performs the Liquidity Coverage Ratio (LCR) of the European Banking Authority (EBA) 
for the Consolidated Group, as well as the Net Stable Funding Ratio (NSFR). 

In addition, Santander Consumer Finance annually produces the report corresponding to the ILAAP (Internal Liquidity 
Adequacy and Assessment Process) to be integrated into the consolidated document of the Santander Group, despite 
not being required by the Supervisor at the level of Liquidity Management Subgroup. 

3. Structural Change Risk. 

Structural change risk is managed within the general corporate procedures, with the aim of maintaining the CET1 ratio 

constant, both at Grupo Santander and Grupo Santander Consumer Finance. 

a.  Control environment 

The  structural  risk  and  liquidity  control  environment  in  the  Santander  Consumer  Finance  group  is  based  on  the 
framework of the annual limits plan, where the limits for these risks are established, responding to the level of risk 
appetite of the Group.  

The boundary structure requires a process that takes into account, among others, the following aspects: 

– 

Identify and delimit, efficiently and comprehensively, the main types of market risks incurred, so that they are 
consistent with business management and defined strategy. 

–  Quantify and communicate to business areas the levels and risk profile that senior management considers to 

be acceptable, to avoid incurring unwanted risks. 

–  Give  flexibility  to  business  areas  in  taking  financial  risks  efficiently  and  timely  according  to  changes  in  the 
market, and in business strategies, and always within the levels of risk that are considered acceptable by the 
entity. 

– 

Allow business generators to take prudent but sufficient risk to achieve the budgeted results. 

–  Define  the  range  of  products  and  underlying  in  which  each  Treasury  unit  can  operate,  taking  into  account 

characteristics such as the model and valuation systems, the liquidity of the instruments involved, etc. 

In the event of an excess over one of these limits, the market, structural and liquidity risk function shall report such 
excess, requesting the reasons and an action plan from those responsible for risk management. 

In terms of structural risk, the main management limits at Santander Consumer Finance consolidated level are:  

44 

 
 
 
– 

– 

Limit of sensitivity of the financial margin to one year.  

Sensitivity limit of equity value. 

The limits are compared with the sensitivity of a greater loss among those calculated for different parallel rise and 
fall scenarios of the interest rate curve. During 2023 these limits applied on the most adverse loss between 8 parallel 
rise and fall scenarios up to 100 basic points. In addition, other parallel and non-parallel scenarios are calculated, 
including those defined by the European Banking Authority (EBA). Using several scenarios allows for better control of 
interest rate risk. Negative interest rates are contemplated in downward scenarios. 

During 2023, the level of exposure at consolidated level in the SCF Group, both on financial margin and on economic 
value, is low in relation to the budget and the amount of own resources respectively, being in both cases less than 2% 
throughout the year, and within the established limits. 

With respect to liquidity risk, the main limits at Grupo Santander Consumer Finance level include regulatory liquidity 
metrics such as the LCR and the NSFR, as well as liquidity stress tests under different adverse scenarios discussed 
above. 

At  the  end  of  December  2023,  all  liquidity  metrics  are  above  the  internal  limits  in  force,  as  well  as  regulatory 
requirements. For both the LCR and the NSFR at the consolidated Group level, it has been at levels above 115% and 
103% throughout the year. 

a.  Management 

Balance sheet management involves the analysis, projection and simulation of structural risks along with the design, 
proposal  and  execution  of  transactions  and  strategies  for  their  management.  The  Financial  Management  area  is 
responsible for this process and in the performance of this function follows a projective approach, as long as this is 
applicable or feasible. 

The following is a high-level description of the main processes and/or responsibilities in managing structural risks: 

– 

Analysis of the balance sheet and its structural risks. 

–  Monitoring the evolution of the most relevant markets for asset and liability management (ALM) in the Group. 

– 

– 

– 

Planning.  Design,  maintenance  and  monitoring  of  certain  planning  instruments.  Financial  Management  is 
responsible for developing, following and maintaining the Financial Plan, the Financing Plan and the Liquidity 
Contingency Plan.  

Strategy proposals. Design of strategies to finance the SCF Subgroup business through better available market 
conditions or through balance sheet management and exposure to structural risks, avoiding unnecessary risks; 
preserving financial margin and protecting the market value of equity and capital. 

Implementation. To achieve an  adequate positioning of ALM, the Financial Management area uses different 
tools,  the  main  ones  being  the  issuances  in  debt  /  capital  markets,  securitizations,  deposits  and  hedges  of 
interest rates and / or currency, as well as the management of ALCO portfolios and the minimum liquidity buffer. 

– 

Compliance with limits and risk appetite 

45 

 
 
 
 
 
 
Operational risk 

a) Definition and objectives 

The Bank defines operational risk (OR) as the risk of loss resulting from inadequate or failed internal processes, people 

and systems, or from external events. 

Operational risk is inherent to all products, activities, processes and systems, and is generated in all business and 

support areas. Accordingly, all employees are responsible for managing and controlling operational risks arising in 

their area of activity. 

The aim pursued by the Bank in operational risk control and management is primarily to identify, measure/ assess, 

monitor, control, mitigate and report this risk. 

The Bank's priority, therefore, is to identify and mitigate focal points of risk, irrespective of whether they have given 

rise to any losses. Measurement also contributes to the establishment of priorities in the management of operational 

risk. 

To improve and promote adequate operational risk management, Santander Consumer Finance has developed  an 

advanced loss distribution model (LDA) based on internal event database such as the external loss database of our 

banking  peers  (ORX  consortium  database)  and  scenario  analysis.  This  approach  is  accepted  by  t  he  industry  and 

regulators 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b. Operational risk management and control model 

Operational risk management cycle 

The stages of the model of operational risk management and control involve the following: 

– 

Identifying the operational risk inherent to all activities, products, processes and systems of the Group. This process 

is carried out via the Risk and Control Self-assessment (RCSA) exercise. 

–  Definition  of  the  target  operational  risk  profile,  specifying  the  strategies  by  unit  and  time  horizon,  through  the 

establishment of the operational risk appetite and tolerance, the budget and the related monitoring. 

–  Encouragement of the involvement of all employees in the operational risk culture, through appropriate training for 

all areas and levels of the organisation.   

–  Objective and ongoing measurement and assessment of operational risk, consistent with industry and regulatory 

standards (Basel, Bank of Spain, etc.). 

–  Continuous  monitoring  of  operational  risk  exposures,  implementation  of  control  procedures,  improvement  of 

internal awareness and mitigation of losses. 

–  Establishment of mitigation measures to eliminate or minimize operational risk. 

–  Preparation of periodic reports on the exposure to operational risk and its level of control for the senior management 

of the Group and its areas/units, and reporting to the market and the regulatory authorities. 

–  Definition  and  implementation  of  the  methodology  required  for  calculating  capital  in  terms  of  expected  and 

unexpected loss.  

 The following is required for each of the key processes indicated above: 

- 

The existence of a system whereby operational risk exposures can be reported and controlled, as part of the Group's 

daily management efforts. 

Towards this end, in 2016 the Group implemented a single tool for management and control of operational risk, 

compliance  and  internal  control,  called  Heracles,  and  which  is  considered  the  Golden  Source  for  Risk  Data 

Aggregation (RDA). 

Internal rules and regulations based on principles for management and control of operational risk have been defined 

and  approved  pursuant  to  the  established  governance  system  and  in  line  with  prevailing  regulation  and  best 

practices. 

In  2015,  the  Group  adhered  to  the  relevant  corporate  framework  and  subsequently,  the  model,  policies  and 

procedures were approved and implemented, along with the Operational Risk Committee Regulation.. 

47 

 
 
 
 
 
 
 
The model of operational risk management and control implemented by the Group provides the following benefits:  

– 

– 

It promotes the development of an operational risk culture. 

It  allows  for  comprehensive  and  effective  management  of  operational  risk  (identification,  measurement  / 

assessment, control / mitigation, and reporting). 

– 

It  improves  knowledge  of  both  actual  and  potential  operational  risks  and  their  assignment  to  businesses  and 

support lines. 

– 

Information on operational risk helps improve processes and controls and reduce losses and income volatility. 

– 

It facilitates the setting of limits for operational risk appetite. 

c. Risk identification, measurement and assessment model 

In November 2014, the Group adopted the new management system of the Santander Group, in which three lines of 

defense are defined: 

–  1st line of defense: integrated in areas of business or support areas. Its tasks are to identify, measure or assess, 

control (primary control) mitigate and report the risks inherent to the activity or function for which it is responsible. 

Given the complexity and heterogeneous nature of Operational Risk within a large-scale organization with various lines 

of business, appropriate risk management is carried out in two axes: 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
(1) Operational Risk Management: each business unit and support function of the Santander Group is responsible for the 

Operational Risks arising within its scope, as well as for their management. This particularly affects the heads of the 

business units and support functions, but also the coordinator (or OR team) in the 1LoD. 

(2)  Management  of  specialized  Operational  Risk  controls:  there  are  some  functions  that  tend  to  manage  specialized 

controls for certain risks where they have greater visibility and specialization. Such functions have a global view of the 

specific Operational Risk exposure in all areas. We can also refer to them as Subject Matter Experts or SME. 

OR Managers: 

Operational Risk management is the responsibility of all staff in their respective areas of activity. Consequently, the Head 

of each division or area has the ultimate responsibility for Operational Risk in its scope. 

OR Coordinators: 

OR coordinators are actively involved in Operational Risk management and support the RO managers in their own areas 

of OR management and control. Each coordinator has a certain scope for action, which does not necessarily coincide with 

organizational  units  or  areas,  and  has  an  in-depth  knowledge  of  the  activities  within  their  scope.  Their  roles  and 

responsibilities include: 

– 

Interaction  Undertake 

interaction  with  the  second  line  of  defense 

in  day-to-day  operations  and 

communication to Operational Risk Management in their scope. 

–  Facilitate integration in the management of OR in each scope. 

–  Support  the  implementation  of  qualitative  and  quantitative  methodologies  and  tools  for  operations 

management and control. 

–  Provide support and advice on Operational Risk within its scope. 

–  Maintain an overview of risk exposure in scope. 

–  Ensure the quality and consistency of data and information reported to 2LoD, identifying and monitoring the 

implementation of relevant controls. 

–  Review and monitor results provided by business units and support functions related to controls testing. 

–  Support in sign-off and certification of controls (control testing). 

–  Monitor mitigation plans in your area. 

•  Coordinate the definition of business continuity plans in your area. 

2nd line of defense: Exercised by the Non-Financial Risks Department and reporting to the CRO. Its functions are the 

design, maintenance and development of the local adaptation of the Operational Risk Management Framework (BIS), 

and control and challenge on the first line of defense of Operational Risk. Their main responsibilities include: 

49 

 
 
 
 
 
 
 
• 

• 

• 

• 

• 

• 

• 

Design, maintain and develop the Operational Risk management and control model, promoting the 

development of an operational risk culture throughout the Group. 

Safeguard the adequate design, maintenance and implementation of the Operational Risk regulations. 

Encourage the business units to effectively supervise the identified risks. 

Guarantee that each key risk that affects the entity is identified and duly managed by the corresponding 

units. 

Ensure that the Group has implemented effective RO management processes. 

Prepare Operational Risk appetite tolerance proposals and monitor risk limits in the Group and in the 

different local units. 

Ensure that Top Management receives a global vision of all relevant risks, guaranteeing adequate 

communication and reports to Senior Management and the Board of Directors, through the established 

governing bodies. 

In addition, the 2LoD will provide the information necessary for its consolidation, along with the remaining risks, to the 

risk consolidation and supervision function. 

To ensure proper supervision, a solid knowledge of the activities of the Business Units / Support Functions is required, as 

well as a specific understanding of the categories of risk events (IT, Compliance, etc.) and a Local Capacity and Capability 

Plan. In that context, the RO control function (2LOD function) needs to take advantage of specific profiles that can support 

the implementation of the RO framework in the 1LOD, but also provide specific risk exposure and business information, 

to ensure that the RO profile related is well managed and reported. Business Risk Managers (BRM) as business insight 

specialists (e.g. Global Corporate Banking) and Specialized Risk Managers (SRM) as OR control specialists (e.g. IT and 

cyber risks) perform these functions within OR 2LOD and are positioned as key contact points for 1LOD business units 

and operations management support functions. 

3rd line of defense: Exercised by Internal Audit, which evaluates the compliance of all activities and units of the entity 

with its policies and procedures. His main responsibilities include: 

• 

• 

• 

Verify that the risks inherent to the Group's activity are sufficiently covered, complying with the policies 

established by Senior Management and the applicable internal and external procedures and regulations. 

Supervise  compliance,  effectiveness  and  efficiency  of  the internal  control  systems  for  operations  in the 

Group, as well as the quality of accounting information. 

Carry  out  an  independent  review  and  challenge  the  OR  controls,  as  well  as  the  Operational  Risk 

management processes and systems. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

• 

Evaluate the state of implementation of the OR management and control model in the Group. 

Recommend continuous improvement for all functions involved in operations management. 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management at the Bank is carried out based on the following elements: 

To  carry  out  the  identification,  measurement  and  evaluation  of  operational  risk,  a  set  of  quantitative  and  qualitative 

corporate techniques / tools have been defined, which are combined to carry out a diagnosis based on the identified risks 

and obtain an assessment through the measurement / evaluation of area / unit. 

The  quantitative  analysis  of  this  risk  is  carried  out  mainly  through  tools  that  record  and  quantify  the  level  of  losses 

associated with operational risk events. 

• 

Internal events database, whose objective is to capture all the Bank's operational risk events. The capture of 

events related to operational risk is not restricted by  establishing thresholds, that is, there are no exclusions 

based on the amount, and it contains both events with an accounting impact (including positive impacts) and 

non-accounting ones. 

There are accounting reconciliation processes that guarantee the quality of the information collected in the database. The 

most relevant events of the Bank and of each operational risk unit thereof are specially documented and reviewed. 

• 

External  database  of  events,  since  the  Bank,  through  the  Santander  Group,  participates  in  international 

consortiums,  such  as  ORX  (operational  risk  exchange).  In  2016,  the  use  of  external  databases  that  provide 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
quantitative  and  qualitative  information  and  that  allow  a  more  detailed  and  structured  analysis  of  relevant 

events that have occurred in the sector was reinforced. 

• 

Analysis of RO scenarios. Expert opinion is obtained from the business lines and risk and control managers, 

whose objective is to identify potential events with a very low probability of occurrence, but which, in turn, may 

entail a very high loss for an institution. Its possible effect on the entity is evaluated and additional controls and 

mitigating measures are identified that reduce the possibility of a high economic impact. In addition, the results 

of this exercise (which has also been integrated into the HERACLES tool) will be used as one of the inputs for 

the calculation of economic capital for operational risk based on the advanced model (LDA). 

The  tools  defined  for  the  qualitative  analysis  try  to  evaluate  aspects  (coverage  /  exposure)  linked  to  the  risk  profile, 

thereby allowing the capture of the existing control environment. These tools are mainly: 

• 

RCSA: Methodology for the evaluation of operational risks, based on the expert criteria of the managers, serves 

to  obtain  a  qualitative  vision  of  the  main  sources  of  risk  of  the  Bank,  regardless  of  whether  they  have 

materialized previously. 

Advantages of the RCSA: 

o 

o 

o 

o 

Encourage the responsibility of the first lines of defense: The figures of risk owner and control owner 

in the first line are determined. 

Favor the identification of the most relevant risks: Risks that are not pre-defined, but arise from the 

areas that generate risk. 

Improve the integration of RO tools: Root cause analysis is incorporated. 

Improve  exercise  validation.  It  is  developed  through  workshops  or  workshops,  instead  of 

questionnaires. 

o  Make the exercises have a more forward-looking approach: The financial impact of risk exposure is 

evaluated. 

–  Corporate  system  of  operational  risk  indicators,  in  continuous  evolution  and  in  coordination  with  the 

corresponding corporate area. They are statistics or parameters of various kinds that provide information on an 

entity's exposure to risk. These indicators are reviewed periodically to warn of changes that may reveal problems 

with risk. 

•  Recommendations from regulators, Internal Audit and the external auditor. These provide relevant information on 

inherent risk arising from internal and external factors, and enable identification of weaknesses in controls. 

•  Other  specific  instruments  that  permit  a  more  detailed  analysis  of  technology  risk,  such  as  control  of  critical 

incidences in systems and cyber-security events. 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
d. Operational risk information system 

HERACLES is the corporate operational risk information system. This system has modules for risk self-assessment, event 

registration,  a  risk  and  assessment  map,  indicators  of  both  operational  risk  and  of  internal  control,  mitigation  and 

reporting systems and scenario analysis, and it is applied to all entities of the Consumer Group including Bank. 

e. Business Continuity Plan 

The Santander Group and, accordingly, the Santander Consumer Finance Group, have a Business Continuity Management 

System (BCMS) to ensure the continuity of its entities' business processes in the event of a disaster or serious incident. 

The basic objective consists of the following: 

•  Minimizing possible injury to persons, as well as adverse financial and business impacts for the Bank, resulting 

from an interruption of normal business operations. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
• 

• 

Reducing  the  operational  effects  of  a  disaster  by  supplying  a  series  of  pre-defined,  flexible  guidelines  and 

procedures to be employed in order to resume and recover processes. 

Resuming time-sensitive business operations and associated support functions, in order to achieve business 

continuity, stable earnings and planned growth. 

– 

Re-establishing the time-sensitive technology and transaction-support operations of the business if existing 

technologies are not operational. 

– 

– 

Safeguarding the public image of, and confidence in, the Bank. 

Satisfy the Bank's obligations to its employees, customers, shareholders and other interested third parties. 

f.  Corporate information 

The  Santander  Group's  and  Bank´s  corporate  operational  risk  control  area  has  an  operational  risk  management 

information  system  that  provides  data  on  the  Bank's  main  risk  elements.  The  information  available  from  each 

country/unit in the operational risk sphere is consolidated to obtain a global view with the following features: 

– 

Two levels of information: a corporate level, with consolidated information, and an individual level containing 

information for each country/unit. 

–  Dissemination of best practices among the Santander Group countries/units, obtained from the combined study 

of the results of quantitative and qualitative analyses of operational risk. 

Specifically, information is prepared on the following subjects: 

– 

– 

The operational risk management model in the Bank and the main units and geographic areas of the Group. 

The scope of operational risk management. 

– 

The monitoring of appetite metrics 

– 

– 

Analysis of internal event database and of significant external events. 

Analysis  of  most  significant  risks  detected  using  various  information  sources,  such  as  operational  and 

technology risk self-assessment processes. 

– 

Evaluation and analysis of risk indicators. 

–  Mitigation measures/active management. 

– 

Business continuity plans and contingency plans. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
This  information  is  used  as  the  basis  for  meeting  reporting  requirements  to  the  Executive  Risk  Committee,  the  Risk 

Supervision, Regulation and Compliance Committee, the Operational Risk Committee, senior management, regulators, 

credit rating agencies, etc. 

g. The role of insurance un operational risk management 

The Santander Consumer Finance Group considers insurance to be a key tool in the management of operational risk. Since 

2014,  common  guidelines  have  been  in  place  for  coordination  between  the  different  functions  involved  in  the 

management cycle of operational risk-mitigating insurance, mainly the areas of proprietary insurance and operational 

risk control, but also different areas of first line risk management. 

These guidelines include the following activities:  

– 

Identification of all risks at the Group that could be covered by insurance, as well as new insurance cover for risks 

already identified in the market. 

–  Establishment and implementation of criteria for quantifying insurable risk, based on the analysis of losses and 

in loss scenarios that make it possible to determine the Group's level of exposure to each risk. 

–  Analysis of the cover available in the insurance market, as well as preliminary design of the terms and conditions 

that best suit the requirements previously identified and evaluated. 

–  Technical assessment of the level of protection provided by a policy, the cost and levels of retention that would 

be assumed by the Group (deductibles and other items borne by the insured) for the purpose of deciding whether 

to contract it. 

–  Negotiation with suppliers and contract awards in accordance with the relevant procedures established by the 

Bank. 

–  Monitoring of claims reported under the policies, as well as those not reported or not recovered due to incorrect 

reporting. 

–  Close cooperation between local operational risk officers and local insurance coordinators in order to enhance 

operational risk mitigation.  

–  Regular meetings to inform on the specific activities, situation and projects of the two areas. 

–  Analysis of the adequacy of the group's policies to the risks covered, taking the appropriate corrective measures 

for the deficiencies detected. 

–  Active participation of both areas in the global insurance sourcing table, the highest technical body in the Group 

for the definition of insurance coverage and contracting strategies. 

Cyber risk 

56 

 
 
 
 
 
 
 
 
 
 
Cybersecurity risk (also known as cyber risk) is defined as any risk that produces financial loss, business interruption or 

damage to the reputation of Santander Consumer derived from the  destruction, misuse, theft or abuse of systems or 

information. This risk comes from inside and outside the corporation. 

In the event of a cyber incident, the main cyber risks for the Bank are made up of three elements: 

– Unauthorized access or misuse of information or systems (e.g. theft of business or personal information). 

– Theft and financial fraud. 

– Interruption of business service (e.g., sabotage, extortion, denial of service). 

As in previous years, the Bank has continued to pay full attention to risks related to cybersecurity. This situation, which 

generates concern in entities and regulators, prompts them to adopt preventive measures to be prepared for attacks of 

this nature. 

The  Bank  has  evolved  its  cyber  regulations  with  the  approval  of  a  new  cybersecurity  framework  and  the  cyberrisk 

supervision model, as well as different policies related to this matter. 

Similarly, a new organizational structure has been defined and governance for the management and control of this risk 

has been strengthened. For this purpose, specific committees have been established and cybersecurity metrics have been 

incorporated into the Bank's risk appetite. 

The main instruments and processes established to control cybersecurity risk are: 

– 

Compliance with the cyber risk appetite, the objective of this process being to guarantee that the cyber risk 

profile is in line with the risk appetite. The cyber risk appetite is defined by a series of metrics, risk statements 

and  indicators  with  their  corresponding  tolerance  thresholds  and  where  existing  government  structures  are 

used to monitor and escalate, including Risk committees, as well as Cybersecurity committees. . 

– 

Cybersecurity risk identification and assessment: The cyberrisk identification and assessment process is a key 

process to anticipate and determine risk factors that could estimate their probability and impact. Cyber risks are 

identified  and  classified  in  line  with  the  control  categories  defined  in  the  latest  relevant  industry  security 

standards (such as ISO 27k, the NIST Cybersecurity Framework, etc.). The methodology includes the methods 

used to identify, qualify and quantify cyber risks, as well as to evaluate the controls and corrective measures 

that the first line of defense function develops. Cyber risk assessment exercises are the fundamental tool for 

identifying and evaluating cyber security risks in the Bank. The cybersecurity and technological risk assessment 

will be updated when reasonably necessary taking into account changes in information systems, confidential or 

business information, as well as the entity's business operations. 

– 

Control and mitigation of cyber risk: processes related to the evaluation of the effectiveness of controls and risk 

mitigation. Once the cyber risks have been  assessed and the mitigation measures have been defined, these 

measures are included in a Santander Consumer Finance cybersecurity risk mitigation plan and the residual 

risks identified are formally accepted. Due to the nature of cyber risks, a periodic evaluation of risk mitigation 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
plans is carried out. A key process in the face of a successful cybersecurity attack is the business continuity plan. 

The  Bank  has  mitigation  strategies  and  measures  related  to  business  continuity  and  disaster  recovery 

management plans. These measures are also linked to cyber attacks, based on defined policies, methodologies 

and procedures. 

–  Monitoring, supervision and communication of cyber risk: Santander Consumer Finance carries out control and 

monitoring of cyber risk in order to periodically analyze the information available on the risks assumed in the 

development of the Bank's activities. For this, the key risk indicators (KRI) and the key performance indicators 

(KPI) are controlled and supervised to assess whether the risk exposure is in accordance with the agreed risk 

appetite. Escalation and reporting: The proper escalation and communication of cyber threats and cyber attacks 

is another key process. Santander Consumer Finance has tools and processes to detect internal threat signals 

and potential compromises in its infrastructure, servers, applications and databases. Communication includes 

the  preparation  of  reports  and  the  presentation  to  the  relevant  committees  of  the  information  necessary  to 

assess the exposure to cyber risk and the profile of cyber risk and take the necessary decisions and measures. 

For  this,  they  prepare  reports  on  the  cyber  risk  situation  for  the  management  committees.  Also,  there  are 

mechanisms  for  internal  escalation  independent  of  the  bank's  management  team  of  technological  and 

cybersecurity incidents and, if necessary, the corresponding regulator. 

Other emerging risks 

In  addition  to  the  aforementioned  Cyber  Risk,  the  Santander  Consumer  Group  is  increasingly  strengthening  the 

supervision of new emerging risks derived from 1) supplier management and 2) transformation projects. 

– Regarding supplier management risks, the focus is on the quality and continuity of services provided to SCF, but also 

on  ensuring  compliance  with  the  new  EBA  Guidelines  and  Regulations  such  as  DORA  through  implementation  of 

specific risk instruments throughout the different stages of the supplier's life cycle 

– The operational risk of transformation  is that arising  from  material changes in the organization, launch of new 

products, services, systems or processes derived from imperfect design, construction, testing, deployment of projects 

and initiatives, as well as the transition to the day- a-day (BAU). The transformation constitutes a root cause, which 

can manifest itself in a variety of risks and impacts, not restricted to Operational Risk, (for example, Credit, Market, 
Financial Crimes…) 

Compliance and conduct risk 

The compliance function includes all issues relating to regulatory compliance, prevention of money laundering and 

terrorist financing, governance of products and consumer protection, and reputational risk according to the General 

Corporate Compliance and Conduct Framework (Marco Corporativo General de Cumplimiento y Conducta).  

The  compliance  function  promotes  the  adhesion  of  Santander  Consumer  Finance,  S.A.  ("SCF")  to  standards, 

supervisory requirements, and the principles and values of good conduct by setting standards, debating, advising and 

reporting, in the interest of employees, customers, shareholders and the wider community. In accordance with the 

current corporate configuration of the Santander Group's three lines of defence, the compliance function is a second-

58 

 
 
 
 
 
 
 
 
 
 
 
line independent control function that reports directly to the Board of Directors and its committees through the CCO. 

This configuration is aligned with the requirements of banking regulation and with the expectations of supervisors. 

The SCF Group's objective in the area of compliance and conduct risk is to minimise the probability that noncompliance 

and irregularities occur and that any that should occur are identified, assessed, reported and quickly resolved.  

The main tools used by the Compliance function in order to meet their objectives are (among others): establishment 

and coordination with the Compliance Program, coordination of the Risk Assessments of all the areas of Compliance 

and Conduct, definition and monitoring of the Compliance Metrics that participate in the SCF Appetite Risk Framework 

and monitoring of the Norms of Obligatory Compliance.  

The Compliance function applies the Regulatory framework (corporate frameworks, models, policies and procedures) 
of Banco Santander and adapts it when necessary according to the specificities of the SCF business, being approved by 
the business units. 

59 

 
 
 
 
 
 
Climate and environmental risk 

Santander Consumer Finance's ESG strategy (environmental, climate, social and governance factors) consists of doing 

business in a responsible and sustainable way, supporting the green transition, building a more inclusive society and 

doing business correctly, following the most rigorous government standards. 

On the other hand, ESG factors can carry over to traditional types of risk (for example, credit, liquidity, operational or 

reputational) due to the physical impacts of a changing climate, the risks associated with the transition to a new, more 

sustainable economy and the Failure to meet expectations and commitments. For this reason, they are included in 

the Santander Consumer Finance risk map as a relevant risk factor. 

In  recent  times,  climate  risks  (physical  risks  and  transition  risks)  have  become  very  relevant,  and  for  this  reason 

Santander Consumer Finance is reinforcing its management and control in coordination with the Santander Group 

corporate teams within the framework of the Climate Project, being Some of the priorities are as follows: 

a.  EWRM (Enterprise-Wide Risk Management) approach, which provides a holistic and anticipatory vision of 

climatic aspects as a basis for their proper management. 

b.  Availability  of  relevant  data  (for  example,  CO2  emissions  from  financed  assets,  financing  ratio  of  green 

assets,  sectoral  classification  and  location  of  companies,  energy  efficiency  certificates  and  location  of 

collaterals, etc.). 

c. 

Integration of climatic risks in the day-to-day management and control of risks. 

The relevance of the data and its quality is, if possible, even greater in this area than in the rest, given that some data 

that until recently was not very relevant and perhaps was not even collected has become essential for issues such as 

Alignment of portfolios to environmental objectives, information disclosure or climate risk management. Therefore, 

one of the pillars of the Climate Project is to collect said data with the required quality. 

Regarding  the  EWRM  approach,  first  of  all,  a  fundamentally  qualitative  evaluation  has  been  carried  out  on  the 

implications  and  materiality  of  climatic  aspects  for  Santander  Consumer  Finance,  with  special  focus  on  the  auto 

portfolio, which is summarized in the following paragraphs. 

As previously mentioned, for Banking in general, the climate is a transversal issue with multiple angles, but with two 

main interrelated dimensions: 

1. 

2. 

Banks have a key role in mitigating climate change and the transition towards a new green economy. 

Climate aspects can cause losses to Banks through different transmission mechanisms. 

With regard to Santander Consumer Finance in particular, our vision is as follows: 

1.  Our role in sustainable financing: the alignment of our portfolios to the ambition of net zero emissions 

is  happening  naturally  and  gradually  thanks  to  the  policies  of  the  European  Union  and  the  short 

duration of our contracts. In any case, Santander Consumer Finance is becoming more sustainable and 

proactively helping clients to become more sustainable. In this path, the effort that is being made in 

terms of data and information dissemination is essential. 

60 

 
 
 
2.  Potential  impacts  of  climate  risks  on  Santander  Consumer  Finance:  from  the  materiality  analysis 

carried  out,  it  is  concluded  that  the  types  of  risk  most  affected  for  SCF  are  credit,  residual  value, 

reputational and strategic (business model). The potential impacts are greatly mitigated thanks to the 

context  (gradual  transformation  of  the  automobile  industry)  and  the  business  model  of  Santander 

Consumer Finance (whose portfolios are mainly retail, of good quality, short-term and diversified). On 

the other hand, climate issues could be the trigger for a general economic crisis, for example due to a 

disorderly  transition  to the new  green  economy. We  are  already  managing  these  risks,  but we  will 

continue to strengthen their management and control. 

Climate risks have been progressively incorporated into the different EWRM processes: 

• 

• 

• 

• 

• 

• 

• 

"Top Risks": framed within the event of evolution of the automotive sector, which has historically been 

identified as one of the main ones in the matrix, 

Risk map: as a transversal risk, included as such since 2021, 

Assessment of the risk profile: with a qualitative assessment based on concentration and exposure, 

Risk appetite: through stress metrics, as well as the opening of the residual value by the type of engine, 

Risk strategy, 

Strategic risk, as a driver of changes in market trends, 

Capital  risk  and  stress  tests.  The  stress  tests  included  in  the  strategic  plans  and  in  the  ICAAP  of 

Santander Consumer Finance take into account climate risks through idiosyncratic events, in addition 

to a specific scenario included in this exercise to reflect the potential impact of a disorderly transition 

towards an economically low emissions. The results of these stress tests form part of the entity's risk 

appetite. 

Stress test scenarios and methodologies will become more sophisticated as more information becomes available. In 

2022,  Santander  Consumer  Finance  has  participated,  together  with  the  Santander  Group  teams,  in  the  first  ECB 

climate stress test and in the thematic review of climate risks. 

Finally, with regard to day-to-day integration of risk management and control, Santander Consumer Finance's EWRM 

team  prepares  an  internal  climate  risk  monitoring  report  quarterly,  which  will  also  be  incorporated  from  of  its 

publication. 

This report includes, among other aspects, the following: 

a.  Materiality analysis: Currently most of the portfolio has a low physical risk and moderate transition risk. It is 

essential to keep in mind that the portfolio consists basically of loans to private clients, of good quality, very 

diversified and short term. 

b. 

Kris  tracking  (Key  Risk  Indicators):  For  each  type  of  risk  affected  (e.g.  reputational),  potential  risks  (e.g. 

inadequate speed of portfolio alignment to decarbonization objectives), main driver (physical or transition), the 

period in which the risk can materialize (short, medium, long) and the Kris with which the evolution of the risk 

is followed (e.g. percentage of the entity’s electric car vs. the whole market). 

61 

 
 
 
c.  Main focus areas in the quarter (news, relevant projects, etc.). 

At the same time, work is under way to integrate climate risks at all stages of the risk cycle, ensuring compliance with 

commitments  made  and  supervisory  expectations.  It  is  worth  noting  the  progress  being  made  in  relation  to  the 

corporate model “The Climate Race” to integrate climate factors in the process of granting and monitoring credit risk. 

As noted above, the SCF risk map includes climate risks, as risk elements related to the environment and climate 

change are considered to be factors that could affect the different types of risks existing in all relevant time horizons. 

These elements cover, on the one hand, those derived from the physical effects of climate change and, on the other 

hand, those derived from the process of transition to a more sustainable economy, including legislative, technological 

or behavioral changes of economic agents.  

In view of the activities of the companies of the SCF Group, the SCF Group does not have any liabilities, expenses, 

assets or contingencies of an environmental nature that could be material in relation to equity, financial position and 

consolidated results. 

Exposures in the sectors potentially most affected by climate factors in accordance with the market consensus and 

the execution of our materiality analysis correspond mainly to wholesale customers. The wholesale activity of SCF is 

very limited (it accounts for less than 2% of the total portfolio), since the fundamental activity is consumer financing, 

but  in  any  case,  within the  framework  of  the implementation  of  the  corporate  model  “The Climate  Race”,  we  are 

working on the consideration of climate aspects in the analysis of wholesale customers. 

In addition, SCF has participated (within the Santander Group as a whole) in the different regulatory exercises on 

climate stress carried out recently, which have been classified as learning exercises in the industry. The results of 

these exercises show that, overall, the current coverage of potential losses would be adequate in the time horizons 

of the maturities of our portfolios. SCF also includes a climate scenario in its ICAAP exercise to assess the adequacy 

of domestic capital. 

In view of the above, SCF considers that, with the best information available at the time of the formulation of these 

consolidated annual accounts, there is no significant additional impact arising from climate and environmental risk 

on the assets, financial situation and results in the financial year 2023. 

This integration in management is also part of the emission calculation initiatives, as a basis for the commitments of 

Net Zero Banking Alliance. 

Proposal for distribution of results 

The  distribution  of  the  profit  obtained  by  the  Bank  in  the  financial  year  2023  for  917,223  thousand  euros,  will  be 
submitted to the approval of the General Meeting of Shareholders in accordance with the following proposal: 

A Legal reserve: 91,722 thousand euros. 

A Voluntary reserve: 725,509 thousand euros. 

Dividend on account: 99,992 

62 

 
 
 
 
 
 
 
 
 
Capital and own shares 

The Group has not carried out any operations with its own shares during the 2023 financial year. Likewise, there is no 
self-portfolio balance in its balance sheet as of December 31, 2023. 

Research and Development 

The Santander Group understands innovation and technological development as a key anchor point of corporate strategy, 
and tries to take advantage of the opportunities offered by digitalization. Aligned with the technological and innovation 
strategy  of  the  Santander  Consumer  Finance  Group,  it  takes  advantage  of  global  capabilities  and  incorporates  local 
particularities to maximize the development of its business and remain at the forefront of its competitors.  

It is crucial to support Technology and Operations to the needs of the business, with specific value-added proposals for 
the  supply  of  consumer  finance  value,  with  a  focus  on  the  point  of  sale,  customer  management  and  the  design  of 
specialized  products,  ensuring optimal  process  management  to  maintain  good  efficiency  ratios  and  ensure  control  of 
technological and operational safety. 

On the other hand, like the rest of the units of the Santander Group, Santander Consumer Finance is receiving increasing 
pressure from the increasingly demanding regulatory requirements that impact on the systems model and the underlying 
technology. and they require additional investments to ensure compliance and legal certainty. 

Relevant events that occurred after the end of the year 

The relevant events after the end of the 2023 financial year are detailed in Note 1-i of the Consolidated Report. 

Adaptation to the regulatory framework 

In 2014, Basel III came into force, setting new global standards for capital, liquidity and leverage in financial institutions.  

From a capital point of view, Basel III redefines what is considered to be available capital in financial institutions (including 
new deductions and raising the requirements of computable equity instruments), raises the required capital minimums, 
and raises the capital requirements. it requires financial institutions to operate permanently with excess capital (capital 
buffers), and adds new requirements on the risks considered.  

In  Europe,  the  regulation  was  implemented  through  Directive  2013/36/EU,  known  as  ‘CRD  IV’,  and  its  regulation 
575/2013 (CRR) that is directly applicable in all EU states (Single Rule Book). In addition, these standards are subject to 
regulatory developments commissioned by the European Banking Authority (EBA).  

CRD IV was transposed into Spanish legislation through Law 10/2014 on the regulation, supervision and solvency of credit 
institutions  and  its  subsequent  regulatory  development  Royal  Decree  84/2015.  The  CRR  is  directly  applicable  in  the 
Member states as of 1 January 2014 and repeals those lower-ranking rules that entail additional capital requirements.  

The RRC envisages a gradual implementation schedule that allows a progressive adaptation to the new requirements in 
the European Union. These calendars have been incorporated into the Spanish regulation through Circular 2/2014 of the 
Bank of Spain affecting both new deductions, as well as those issues and elements of own  funds that with this new 
regulation  are  no  longer  eligible  as  such.  The  capital  buffers  provided  for  in  CRD  IV  are  also  subject  to  gradual 
implementation, being applicable for the first time in 2016 and should be fully implemented in 2019.  

In 2023, at a consolidated level, Santander Consumer Finance Group must maintain a minimum capital ratio of 8.51% of 
CET1 phase-in (4.5% being the requirement by Pilar I, 1.5% the requirement by Pilar II, a 2.5% requirement for capital 
conservation buffer and 0.67%  countercyclical buffer). This requirement includes: (i) Common Equity Tier 1 minimum 
requirement that must be maintained at all times under Article 92(1)(a) of Regulation (EU) No 575/2013 (ii) the Common 
Equity Tier 1 required to overhold at all times in accordance with Article 16(2)(a) of Regulation (EU) No. 1024/2013; and 
(iii) the capital conservation buffer under Article 129 of Directive 2013/36/EU. In addition, Santander Consumer Finance 
Group must maintain a  minimum  capital ratio  of  10.30%  of  T1  phase-in as well  as  a minimum  total  ratio  of  12.67% 
phase-in. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At the end of 2023, the Bank exceeded the prudential requirement defined by the ECB, standing at a CET1 (Fully Loaded) 
ratio of 12.54% and a total capital ratio of 16.94% (Fully Loaded). 

On  credit  risk,  the  Bank  is  continuing  its  plan  to  implement  Basel’s  Advanced  Internal  Model  Approach  (AIRB).  This 
progress is also conditioned by the acquisitions of new entities, as well as by the need for coordination among supervisors 
of the validation processes of internal models.  

Santander Consumer Finance Group is present mainly in geographies where the legal framework between supervisors is 
the same, as happens in Europe through the Capital Directive. 

Currently, Santander Consumer Finance Group has the supervisory authorization for the use of advanced approaches to 
the  calculation  of  regulatory  capital  requirements  for  credit  risk  for  its  main  portfolios  in  Spain,  certain  portfolios  in 
Germany, Nordic countries and France.  

In  terms  of  operational  risk,  the  Santander  Consumer  Finance  Group  currently  uses  the  standard  regulatory  capital 
calculation approach provided for in the European Capital Directive. 

In relation to the rest of the risks explicitly contemplated in Pillar I of Basel, market risk is not significant in Santander 
Consumer Finance since it is not the object of the business, using the standard approach. 

Leverage ratio  

The leverage ratio has been established within the Basel III regulatory framework as a non-risk-sensitive measure of the 
capital  required  from  financial  institutions.  The  Group  performs  the  calculation  in  accordance  with  CRD  IV  and  its 
subsequent amendment to Regulation (EU) No. 575/2013 as of 17 January 2015, the aim of which was to harmonize the 
calculation  criteria  with  those  specified  in  the  document  Basel  III  leverage  ratio  framework  and  disclosure  Basel 
Committee requirements. This ratio is calculated as the ratio between Tier 1 divided by the leverage exposure.  

This ratio is calculated as the ratio between Tier 1 divided by the leverage exposure. This exposure is calculated as the 
sum of the following elements: 

•  Accounting asset, without derivatives and without elements considered as deductions in Tier 1 (for example, 

the balance of loans is included but not funds of commerce). 

•  Order accounts (guarantees, credit limits granted unused, documentary credits, mainly)  weighted by credit 

conversion factors. 

• 

Inclusion of the net value of derivatives (capital gains and handicaps are net with the same counterparty, less 
collateral if they meet criteria) plus a surcharge for future potential exposure. 

•  A surcharge for the potential risk of securities financing transactions. 

•  Finally, a credit derivatives risk surcharge (CDS) is included. 

Santander Consumer Finance maintains a fully loaded sub-consolidated leverage ratio of 8.52% at the end of 2023 over 

a benchmark ratio of 3%. 

Economic Capital 

From the standpoint of solvency, Santander Consumer Finance Group uses, in the context of Basel Pillar II, its economic 
model for the capital self-assessment process (PAC or ICAAP). To do this, the evolution of the business and capital needs 
is  planned  under a  central scenario  and  under alternative  stress  scenarios.  In  this  planning, the  Group ensures that  it 
maintains its solvency objectives even in adverse economic scenarios.  

Economic  capital  is the necessary  capital,  according  to  a model  developed  internally,  to  withstand  all  the  risks  of  our 
activity with a certain level of solvency. In our case the solvency level is determined by the long-term objective rating of 

64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
‘A’  (two  steps  above  the  rating  of  Spain),  which  means  applying  a  confidence  level  of  99.95%  (above  the  regulatory 
99.90%) to calculate the necessary capital. 

The  Group’s  economic  capital model  includes  in  its  measurement  all  the  significant  risks  incurred  by  the  Group in  its 
operations, so it considers risks such as concentration, structural interest, business, pensions and others that are outside 
the scope of the so-called Regulatory Pillar 1. In addition, economic capital incorporates the diversification effect, which 
in the case of the Group is key, due to the multinational and multi-business nature of its activity, to determine the overall 
risk and solvency profile.  

Santander Consumer Finance Group uses RORAC methodology in its risk management to calculate the consumption of 
economic capital and return on it of the Group’s business units, as well as segments, portfolios or customers, as well as 
the company’s business units. in order to periodically analyze value creation and to facilitate an optimal allocation of 
capital.  

The  RORAC  methodology  makes  it  possible  to  compare,  on  a  homogeneous  basis,  the  performance  of  operations, 
customers, portfolios and businesses, identifying those who obtain a risk-adjusted return higher than the Group’s cost of 
capital, thus aligning risk and business management with the intention of maximizing value creation, ultimate objective 
of Santander Consumer Finance’s senior management. 

65 

 
 
 
 
Annual corporate governance report  

The Bank, an entity domiciled in Spain, whose voting rights correspond, directly and/or indirectly, to Banco  Santander, 
S.A., in compliance with the provisions of Article 9.4 of Order ECC/461/2013, of March 20, of the Ministry of Economy 
and Competitiveness, does not prepare an Annual Corporate Governance Report, that is prepared and presented to the 
CNMV by Banco Santander, S.A., as the head company of the Santander Group. 

Non-financial information 

On 28 December 2018, the Council of Ministers adopted Law 11/2018 amending the Commercial Code, the consolidated 
text of the Capital Companies Act approved by Royal Legislative Decree 1/2010 of 2 July and Law 22/2015 of 20 July on 
Audit of Accounts, in the field of non-financial information and diversity. 

The statement of non-financial information shall contain the following aspects: A brief description of the group’s business 
model, the group’s policies on those issues and their implementation results, the main risks associated with its activities; 
as well as information on key indicators of non-financial performance on environmental, personnel, human rights, anti-
corruption and bribery issues and diversity issues.  

This Directive applies to institutions whose average number of employees in the financial year exceeds 500 and which 
are either considered to be public interest entities in accordance with the auditing legislation; or for two consecutive years 
they meet at the closing date of each of them, at least two of the circumstances indicated in the said Law. However, a 
dependent  undertaking  belonging  to  a  group  shall  be  exempt  from  the  above  obligation  if  the  undertaking  and  its 
dependents are included in the consolidated management report of another undertaking. 

In this regard, as a subsidiary entity of Banco Santander S.a., Santander Consumer Finance, S.A., and the companies that 
make up the Santander  Consumer Finance Group (consolidated), it incorporates the content of this information in the 
Management Report of Banco Santander S.A. and subsidiaries of the annual year ended December 31, 2023 that together 
with the consolidated annual accounts of Banco Santander Group and subsidiaries, as indicated in note 1 of the attached 
report, they are deposited in the Mercantile Registry of Santander and is also available at www.santander.com 

Capital Structure and Significant Participations  

Banco Santander, S.A. 
Cantabro Catalana de Inversiones, S.A. 

1,879,546,152  Percentage 99.99% 

20  Percentage 0.00000106% 

Total number of shares 
Nominal value 
Share Capital 

1,879,546,172   
3.00   
5,638,638,516   

As of December 31, 2023, the Bank's share capital was formalized in 1,879,546,172 nominal shares, each of which had 
a nominal value of 3 euros, fully subscribed and paid up, with identical political and economic rights.  

Restrictions on the transferability of values 

Not applicable 

Restrictions on voting rights 

Attendees to the General Shareholders Meeting will have one vote for each share they own or represent. 
Only holders of twenty or more shares shall be entitled to attend the General Shareholders' Meeting, provided that they 
are registered in their name in the Register of Nominative Shares. 

Side agreements 

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Not applicable 

Appointment and replacement of the members of the Board of Directors and modification of social statutes 

The representation of the Bank corresponds to the Board of Directors, which shall be composed of a number of members 
not less than five or more than fifteen, who shall be appointed by the General Shareholders' Meeting for a term of three 
years and who may, however, be re-elected, as many times as desired, for periods of equal duration. 

To be a Director, you do not have to be a shareholder of the Bank 

Powers of the members of the Board of Directors  

On  December  17,  2020,  the  Board  of  Directors  of  SCF,  S.A.  approved  the  appointment  of  Mr.  José  Luis  de  Mora  Gil-
Gallardo and Mr. Ezequiel Szafir as Managing Directors of Santander Consumer Finance, S.A. the Board of Directors agreed 
to delegate in favor of Mr. José Luis de Mora Gil-Gallardo and Mr. Ezequiel Szafir, in solidarity, all the powers of the Board, 
except those legally indelegable.  

However, in view of the fact that Mr Ezequiel Szafir resigned for personal reasons at the Council of 27 July 2023 as a 
member of the Board and as CEO of the company, all the powers of the Board conferred on him were revoked.  

On the occasion of his re-election as Director, agreed by the General Shareholders Meeting of February 24, 2022, the 
Board of Directors, on that date, agreed to the re-election of Don José Luis de Mora as CEO, attributing, again, in solidarity, 
to him, all the powers of the Board of Directors, except those which are legally or by statute or under the Regulation of 
the Board are non-delegable. The powers qualified as non-delegable in the Council Regulation are as follows: 

a.  The adoption of the Company's general policies and strategies, and the monitoring of their implementation.  

b.  The formulation of the annual accounts and their submission to the general meeting.  

c. 

The formulation of any kind of report required by law to the board of directors provided that the operation to 
which the report relates cannot be delegated.  

d.  The convening of the general meeting of shareholders and the preparation of the agenda and the proposal of 

agreements.  

e.  The definition of the structure of the Group of Companies of which the Company is the dominant entity.  

f.  Monitoring, monitoring and periodic evaluation of the effectiveness of the corporate governance and internal 
governance system and of regulatory compliance policies, as well as the adoption of appropriate measures to 
address, where appropriate, their deficiencies.  

g.  The approval, within the framework of the provisions of the Statutes of Companies and in the remuneration 
policy of directors approved by the general meeting, of the remuneration that corresponds to each director.  

h.  The approval of contracts regulating the provision by directors of functions other than those that correspond to 
them in their capacity as such and the remuneration that corresponds to them for the performance of functions 
other  than  the  supervision  and collegial  decision  that  they  carry  out  in  their  capacity  mere  members  of  the 
council.  

i. 

j. 

The design and supervision of the policy of selection of directors, as well as the succession plans of directors.  

The selection and continuous evaluation of the directors.  

67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
k.  Supervision of the development of the Responsible Banking Agenda.  

l. 

The powers delegated by the general meeting to the board of directors, unless it had been expressly authorized 
by the board to sub-delegate them.  

m.  The determination of its organization and functioning and, in particular, the adoption and amendment of the 

rules of procedure of the Council 

Significant agreements that are modified or terminated in case of change of control of the Company 

Not applicable. 

Agreements between the Company, directors, directors or employees that provide for compensation at the end of the 
relationship with the Company due to a public takeover offer 

Not applicable. 

68