ScS Group
Annual Report 2020

Plain-text annual report

2020 ANNUALREPORT FY20_SC_Annual_Report_2020May18.indd 2 FY20_SC_Annual_Report_2020May18.indd 2 5/18/20 4:15 PM 5/18/20 4:15 PM FINANCIAL HIGHLIGHTS Stock Performance (Indexed % Return) 160 140 120 100 80 60 40 20 0 02/27/15 02/26/16 02/24/17 02/23/18 02/22/19 02/28/20 S&P 500 Stock Index Peer Group Steelcase NOTES: 1. This graph shows the yearly percentage change in 3. The Peer Group consists of three companies that manufacture cumulative total shareholder return, assuming a $100 investment on February 27, 2015. 2. The S&P 500 Stock Index is used as a performance indicator of the overall stock market. office furniture and have industry characteristics that we believe are similar to Steelcase. The peer group consists of Herman Miller, Inc., HNI Corporation and Knoll, Inc. The returns of each company in this group are weighted by their relative market capitalization at the beginning of each fiscal year. Revenue ($ Billions) Gross Margin Net Income (% Of Revenue) ($ Millions) . 7 3 $ . 4 3 $ . 1 3 $ . 0 3 $ . 1 3 $ . 2 3 3 . 9 2 3 . 6 2 3 . 6 1 3 . 7 1 3 7 . 9 9 1 $ . 3 0 7 1 $ . 6 4 2 1 $ . 0 6 2 1 $ . 7 0 8 $ Cash Returned to Shareholders ($ Millions) . 4 6 5 $ . 4 8 4 $ . 8 3 3 $ . 7 8 $ . 2 4 $ 0 . 7 5 $ 5 . 8 5 $ 0 . 1 6 $ 3 . 4 6 $ 1 . 9 6 $ FY: 16 17 18 19 20 FY: 16 17 18 19 20 FY: 16 17 18 19 20 FY: 16 17 18 19 20 Common Stock Repurchases Dividends Paid FY20_SC_Annual_Report_2020May18.indd 3 FY20_SC_Annual_Report_2020May18.indd 3 5/18/20 4:15 PM 5/18/20 4:15 PM To our shareholders: This fiscal year 2020 annual report describes our best performance in nearly two decades, with 8% revenue growth and 58% growth in earnings per share. We ended the year with a very strong fourth quarter, despite the early emergence of COVID-19 in China. Fiscal year 2020 was one of our best years. Fiscal year 2021 will be one of our most important years, as we play a critical role in helping our customers and their employees safely return to productive work. We took decisive actions early in the crisis. We minimized customer disruption by reconfiguring parts of our supply chain. We focused our scaled-back production on healthcare customers and others supporting critical infrastructure. We reduced spending and protected liquidity so we would be ready to help when customers needed us. It’s already happening. Even with many of their employees still at home, customers began asking for help in preparing their offices to be safe. This involves retrofitting existing spaces to increase distance between workers, providing separation where needed and adopting new protocols to fully comply with government guidelines. That’s just the beginning. The post-COVID economy will be intensely competitive as every customer in every industry faces new challenges and opportunities for innovation. Much of this innovation will likely involve digital transformation initiatives across every element of the supply chain. Our customers need to retrofit the workplace to be safe, but they also need to reinvent the workplace to enable their people to be more creative, more collaborative and more productive than ever before. At the same time, employees will expect a workplace that supports more choices, including the choice to sometimes work remotely. This is what we do best. We built our business by helping customers transition from private offices to reconfigurable panel- based systems. When process work was replaced by knowledge work, we helped customers shift their workplace from individual to collaborative spaces. When work became less formal, we helped customers with a wide array of residentially inspired designs. Fiscal year 2021 will be one of our most important years because of the work our customers need us to do – making their workplaces more productive while also helping their people be safe and feel safe in a post-COVID world. THE YEAR IN REVIEW For fiscal year 2020, our company outperformed the expectations we established at the beginning of the year. Steelcase reported $3.7 billion in revenue, an 8% increase and our highest level since fiscal year 2001. We earned net income of nearly $200 million, or $1.66 per share compared to earnings per share of $1.05 in the prior year. The strategies we put in place over the past few years proved to be key drivers of our growth in the past year. Those initiatives included: Expanding our product portfolio: New products included the Steelcase® Flex collection, which allows agile teams to easily reconfigure their space. The collection expanded in the past year to include a mobile power solution that supports individual mobility. Our three recent acquisitions – AMQ, Smith System and Orangebox – collectively grew their revenue by over 10% in fiscal year 2020. We continued to provide even more choice through the expansion of our ancillary product collection, including products jointly developed in partnership with West Elm, and offerings from more than 50 other companies curated through our online Marketplace tool. We also chose to make a strategic divestiture at the end of the year. We sold PolyVision, which produces ceramic steel whiteboards, in order to provide greater focus and resources to our growth strategies. That sale had the added effect of enhancing our already strong year-end liquidity position at the onset of the pandemic. Helping customers address key business issues: We continued to have a high level of success with leading organizations who view their workspace as a strategic asset and value our understanding of work, worker and workplace. Executives are taking a greater interest in modernizing their offices in order to compete for talent, spark innovation and develop a stronger sense of community. Aggressively improving margins: Our intense focus on profitability in the EMEA segment paid off in fiscal year 2020. For the full year, EMEA delivered nearly $10 million of operating income, or 1.5% as a percentage of revenue, and we reported 6% organic revenue growth in the region. Our EMEA results were driven by an intense focus on margin improvement, along with sales and marketing strategies, product development efficiencies and operating expense leverage. FY20_SC_Annual_Report_2020May18.indd 4 FY20_SC_Annual_Report_2020May18.indd 4 5/18/20 4:15 PM 5/18/20 4:15 PM STAKEHOLDER VALUE IN A CRISIS In the summer of 2019, Steelcase and nearly 200 other companies endorsed a Business Roundtable statement that the purpose of a corporation is to balance the needs of all stakeholders. Companies earn the right to talk about values based on the decisions they make in a crisis. As we entered the COVID-19 crisis, our management team and Board of Directors agreed the company would protect its people, and we would ask our people to protect the company. We committed to seek to avoid permanent layoffs in response to the crisis. Instead, we asked nearly all our people around the world to accept significant, temporary pay reductions. That started with the Board of Directors reducing their cash retainer to zero and my salary to $1. The next highest paid employees took 60% salary reductions, then 50% across a large number of employees and so on. These dramatic pay reductions helped shareholders by reducing losses, but we also reduced the dividend paid to shareholders by about 50% in the interest of protecting liquidity for the future. We all shared in this. We worked to integrate our actions with government programs. During factory shutdowns in some countries, we kept factory workers on our payroll and governments reimbursed some of our cost through local programs designed to do just that. In the U.S., where temporary layoffs were necessary to access government benefits, we paid for our share and the employee’s share of health insurance premiums, and we paid a temporary premium over normal wages as we called people back to work in our factories. To help our communities, our employees volunteered to design and manufacture face masks and shields we then donated to local health care providers facing shortages. Through this collaboration with health care providers, we identified some emerging needs and quickly developed and launched new health care products we are already selling. Some believe the stakeholder view involves difficult compromises and tradeoffs. We believe the stakeholder approach is simply another form of design thinking. We take a systems perspective to identify tensions that are then solved in more balanced ways, that often turn out to be simply better ways. Better for customers, for employees and for shareholders. This brings me back to what’s next. Making work safe again may seem to require difficult compromises as well – like working from home vs. working in the office. Again, design thinking helps us focus on balance to find more creative solutions than “this vs. that.” How might the office be improved to better include those who choose to work from home? How can the time you spend in your workplace be the safest part of your day? How can we emerge from the crisis and return to work that gives us a sense of purpose, and deeper connections with other people? How can the workplace help us rediscover what it feels like to move forward, make progress, to learn and to thrive? Our mission is to unlock human promise, and there’s never been a better time to help. Thank you for being part of what we do. James P. Keane President and Chief Executive Officer Steelcase Inc. FY20_SC_Annual_Report_2020May18.indd 5 FY20_SC_Annual_Report_2020May18.indd 5 5/18/20 4:15 PM 5/18/20 4:15 PM UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ____________________________ FORM 10-K ☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended February 28, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission File Number 1-13873 ____________________________ STEELCASE INC. (Exact name of registrant as specified in its charter) Michigan (State or other jurisdiction of incorporation or organization) 901 44th Street SE Grand Rapids, Michigan (Address of principal executive offices) 38-0819050 (I.R.S. Employer Identification No.) 49508 (Zip Code) Registrant’s telephone number, including area code: (616) 247-2710 Securities registered pursuant to Section 12(b) of the Act: Title of each class Class A Common Stock Trading Symbol SCS Name of each exchange on which registered New York Stock Exchange Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  No  Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes  No  Securities registered pursuant to 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No  Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes  No  Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. Large accelerated filer ☑ Accelerated filer ☐ Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☑ The aggregate market value of the voting and non-voting common equity of the registrant held by non-affiliates, computed by reference to the closing price of the Class A Common Stock on the New York Stock Exchange, as of August 23, 2019 (the last business day of the registrant’s most recently completed second fiscal quarter) was approximately $1.3 billion. There is no quoted market for registrant’s Class B Common Stock, but shares of Class B Common Stock may be converted at any time into an equal number of shares of Class A Common Stock. As of April 23, 2020, 87,826,160 shares of the registrant’s Class A Common Stock and 26,933,389 shares of the registrant’s Class B Common Stock were outstanding. DOCUMENTS INCORPORATED BY REFERENCE: Portions of the registrant’s definitive proxy statement for its 2020 Annual Meeting of Shareholders, to be held on July 15, 2020, are incorporated by reference in Part III of this Form 10-K. STEELCASE INC. FORM 10-K YEAR ENDED FEBRUARY 28, 2020 TABLE OF CONTENTS Part I Item 1. Item 1A. Item 1B. Item 2. Item 3. Item 4. Part II Item 5. Item 6. Item 7. Item 7A. Item 8. Item 9. Item 9A. Item 9B. Part III Item 10. Item 11. Item 12. Item 13. Item 14. Part IV Item 15. Item 16. Schedule II Signatures Business Risk Factors Unresolved Staff Comments Properties Legal Proceedings Mine Safety Disclosures Supplementary Item. Information About Our Executive Officers Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities Selected Financial Data Management’s Discussion and Analysis of Financial Condition and Results of Operations Quantitative and Qualitative Disclosures About Market Risk Financial Statements and Supplementary Data Changes in and Disagreements With Accountants on Accounting and Financial Disclosure Controls and Procedures Other Information Directors, Executive Officers and Corporate Governance Executive Compensation Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters Certain Relationships and Related Transactions, and Director Independence Principal Accounting Fees and Services Exhibits, Financial Statement Schedules Form 10-K Summary Page No. 1 7 12 12 12 12 13 14 15 16 32 35 94 94 94 95 95 95 95 95 96 99 S-1 S-2 Item 1. Business: PART I The following business overview is qualified in its entirety by the more detailed information included elsewhere or incorporated by reference in this Annual Report on Form 10-K (“Report”). As used in this Report, unless otherwise expressly stated or the context otherwise requires, all references to “Steelcase,” “we,” “our,” “Company” and similar references are to Steelcase Inc., a Michigan corporation, and its subsidiaries in which a controlling interest is maintained. Unless the context otherwise indicates, reference to a year relates to the fiscal year, ended in February of the year indicated, rather than the calendar year, unless indicated by a month or specific date reference. Additionally, Q1, Q2, Q3 and Q4 reference the first, second, third and fourth quarter, respectively, of the fiscal year indicated. All amounts are in millions, except share and per share data, data presented as a percentage or as otherwise indicated. Overview At Steelcase, our purpose is to unlock human promise by transforming work, worker and workplace. Through our family of brands that include Steelcase®, Coalesse®, Designtex®, Smith System®, AMQ®, Turnstone®, and Orangebox®, we offer a comprehensive portfolio of furniture, architectural products and technology solutions that support people at work. Our solutions are inspired by the insights gained from our human-centered research process. We are a globally integrated enterprise, headquartered in Grand Rapids, Michigan, U.S.A., with approximately 12,700 employees. Steelcase was founded in 1912 and became publicly traded in 1998, and our Class A Common Stock is listed on the New York Stock Exchange under the symbol “SCS”. Our growth strategy focuses on translating our research-based insights into products, applications and experiences that will help the world’s leading organizations amplify the performance of their people, teams and enterprise. We help our customers create workplace, healthcare and educational environments that support the physical, cognitive and emotional needs of their people, while also optimizing the value of their real estate investments. We execute our growth strategy through a combination of organic product development, acquisitions and partnerships. We focus on growth by leveraging our global scale. Our global reach allows us to provide local differentiation, as we serve customers around the globe. We remain committed to our strategy as a globally integrated enterprise and growing our presence in emerging markets alongside our global and local customers. We market our products and services primarily through a network of independent and company-owned dealers and also sell directly to end-use customers. We extend our reach through retail, web-based sales and technology distribution channels. Our Offerings Our brands provide an integrated portfolio of furniture settings, user-centered technologies and interior architectural products for both individual and collaborative work across a range of price points. We have expanded our offerings through investments in product development, acquisitions and marketing partnerships. Our furniture portfolio includes panel, fence and beam-based furniture systems, storage, fixed and height-adjustable desks, benches and tables and complementary products such as worktools and screens. Our seating products include task chairs which are highly ergonomic, seating that can be used in collaborative or casual settings and specialty seating for specific vertical markets such as healthcare and education. Our technology solutions support group collaboration by integrating furniture and technology. Our interior architectural products include full and partial height walls and architectural pods. We also offer services designed to reduce costs and enhance the performance of people, space and real estate. Among these services are workplace strategy consulting, data-driven space measurement, lease origination services, furniture and asset management and hosted event experiences. 1 Steelcase Steelcase takes our insights from user-centered research and delivers high performance and sustainable work environments. We strive to be a trusted partner to our customers and partners who seek to use space as a strategic asset to elevate their performance and as a tool to attract and retain talent. The Steelcase brand's core customers are leading organizations (such as corporations, healthcare organizations, colleges/universities and government entities) that are forward-thinking, often large with ever-changing complex needs and often have a global scale and operations. We strive to meet their diverse needs while minimizing complexity by using a platform approach—from product components to common processes—wherever possible. Steelcase sub-brands include: • Steelcase Health works with leading healthcare organizations to create places that deliver greater connection, empathy and well-being for everyone involved in the experience of health. • Steelcase Education works with leading educational institutions to create places that enhance the success and well-being of students and educators. Coalesse Led by intuition, backed by research and driven by design, Coalesse creates thoughtful furnishings that bring new life to the modern workplace. The brand blends beauty and utility into their designs to help customers make great spaces that inspire great work, by empowering social connection, creative collaboration, focus and rejuvenation. Designtex Designtex offers applied materials that enhance environments and is a leading resource for applied surface knowledge, innovation and sustainability. Designtex products include premium fabrics and surface materials and imaging solutions designed to enhance seating, walls, workstations and floors. These materials provide privacy, way-finding, motivation, communications and artistic expression. Smith System Smith System is a designer and manufacturer of high quality furniture for the pre-K-12 education market. Smith System offers desking, seating and storage products. Smith System aims to help schools create outstanding learning environments where students thrive through the use of collaboration spaces, makerspaces and tech labs. AMQ AMQ offers high quality, affordable height-adjustable desking, benching, storage, tables and seating for workstations in the open plan, collaborative environments and training rooms. Turnstone From education to entrepreneurship to enterprise, Turnstone makes cleverly simple furnishings that are expertly made, quick to deploy and highly adaptable. These furnishings help organizations create invigorating places where people can work, learn and start something new. Orangebox Orangebox is a United Kingdom (“U.K.”)-based designer and manufacturer of furniture for the changing workplace with a focus on "Smartworking" solutions: innovative products that enable organizations to work more collaboratively and help to transform both the culture and efficiency of any organization. Reportable Segments We operate on a worldwide basis within our Americas and EMEA reportable segments plus an Other category. Additional information about our reportable segments, including financial information about geographic areas and specific product categories, is contained in Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations, Note 4 and Note 22 to the consolidated financial statements. 2 Americas Segment Our Americas segment serves customers in the United States (“U.S.”), Canada, the Caribbean Islands and Latin America. Our portfolio of integrated architecture, furniture and technology products is marketed to corporate, government, healthcare, education and retail customers through the Steelcase, Coalesse, Smith System, AMQ, Turnstone, and Orangebox brands. We serve Americas customers mainly through approximately 400 Steelcase independent and company- owned dealer locations and other non-aligned dealers, and we also sell directly to end-use customers. Our end-use customers tend to be larger multinational, regional or local companies and are distributed across a broad range of industries and vertical markets, including higher education, financial services, healthcare, insurance, government, information technology and manufacturing. Each of our dealers maintains its own sales force which is complemented by our sales representatives who work closely with our dealers throughout the selling process. The largest independent Steelcase dealer in the Americas accounted for approximately 6% of the segment’s revenue in 2020, and the five largest independent Steelcase dealers collectively accounted for approximately 19% of the segment’s revenue in 2020. The Americas office furniture industry is highly competitive, with a number of competitors offering similar categories of products. The industry competes on a combination of insight, product performance, design, price and relationships with customers, architects and designers. Our most significant competitors in the U.S. are Herman Miller, Inc., HNI Corporation, Haworth, Inc. and Knoll, Inc. Together with Steelcase, domestic revenue from these companies represents approximately one-half of the U.S. office furniture industry. EMEA Segment Our EMEA segment serves customers in Europe, the Middle East and Africa primarily under the Steelcase, Orangebox and Coalesse brands, with an emphasis on freestanding furniture systems, storage and seating solutions. Our largest presence is in Western Europe, where we believe we are among the market leaders in Germany, France, Spain and the U.K.. We serve EMEA customers mainly through approximately 350 independent and company-owned Steelcase dealer locations and other non-aligned dealers, and we also sell directly to end-use customers. No single independent Steelcase dealer in the EMEA segment accounted for more than 5% of the segment’s revenue in 2020. The five largest Steelcase independent dealers collectively accounted for approximately 12% of the segment’s revenue in 2020. Our end-use customers tend to be larger multinational, regional or local companies spread across a broad range of industries and vertical markets, including financial services, higher education, healthcare, government, information technology and flexible real estate. The EMEA office furniture market is highly competitive and fragmented. We compete with many local and regional manufacturers in many different markets. In several cases, these competitors focus on specific product categories. Other Category The Other category includes Asia Pacific and Designtex. Asia Pacific serves customers in India, the People’s Republic of China (including Hong Kong), Japan, Australia, Singapore, Korea, Taiwan, Malaysia and other countries in Southeast Asia primarily under the Steelcase brand with an emphasis on freestanding furniture systems, seating and storage solutions. We primarily sell directly to end-use customers as well as through approximately 50 Steelcase independent dealer locations. Our end-use customers tend to be larger multinational or regional companies spread across a broad range of industries and are located in both mature and emerging markets. Our competition in Asia Pacific is fragmented and includes large global competitors as well as many regional and local manufacturers. Designtex primarily sells textiles, wall coverings and surface imaging solutions specified by architects and designers directly to end-use customers through a direct sales force primarily in North America. 3 Through 2020, the Other category also included PolyVision. PolyVision manufactured ceramic steel surfaces for use in various applications globally, including static whiteboards and chalkboards sold through third party fabricators and distributors to the primary and secondary education markets and architectural panels and other special applications sold through general contractors for commercial and infrastructure projects. We sold PolyVision in Q4 2020. See Note 21 to the consolidated financial statements for additional information. Corporate Corporate costs include unallocated portions of shared service functions such as information technology, corporate facilities, finance, research, human resources, legal and customer aviation, plus deferred compensation expense and income or losses associated with company-owned life insurance ("COLI"). Corporate assets consist primarily of unallocated cash and cash equivalents and COLI balances. Marketing Partnerships We have entered into marketing partnerships with a number of other companies, including Bolia, Blu Dot, Mitchell Gold + Bob Williams, West Elm, FLOS, Viccarbe, Officebricks, m.a.d. furniture design, Microsoft and Extremis, that are intended to allow us to offer additional products and services to our dealers and customers which are complementary to our products and services. These partnerships take several forms, the most common of which involves us purchasing and reselling the partner’s products to our dealers and customers. In other situations, we market the partner’s products to our dealers and customers and receive a fee from the partner, and we typically transport and deliver those products to our dealers and customers for a fee. We also have marketing partnerships where we co-develop products with our partner that we manufacture or source from third parties or where we and our partner agree to co-market our products and services to customers. Most of our marketing partnerships are on a regional basis. Joint Ventures and Other Equity Investments We enter into joint ventures and other equity investments from time to time to expand or maintain our geographic presence, support our distribution network or invest in new business ventures, complementary products or services. As of February 28, 2020, our investments in these unconsolidated joint ventures and other equity investments totaled $52.3. Our share of the earnings from joint ventures and other equity investments is recorded in Other income, net on the Consolidated Statements of Income. See Note 12 to the consolidated financial statements for additional information. Customer and Dealer Concentrations Our largest customer accounted for approximately 1% of our consolidated revenue in 2020, and our five largest customers collectively accounted for approximately 5% of our consolidated revenue. However, these percentages do not include revenue from various U.S. federal government agencies. In 2020, our sales to U.S. federal government agencies represented approximately 2% of our consolidated revenue. We do not believe our business is dependent on any single or small number of end-use customers, the loss of which would have a material adverse effect on our business. No single independent Steelcase dealer accounted for more than 4% of our consolidated revenue in 2020. The five largest independent Steelcase dealers collectively accounted for approximately 13% of our consolidated revenue in 2020. We do not believe our business is dependent on any single dealer, the loss of which would have a sustained material adverse effect on our business. Working Capital Our accounts receivable are from our dealers and direct-sale customers. Payment terms vary by country, region and customer. The terms of our Americas segment, and certain markets within the EMEA segment, encourage prompt payment from dealers by offering an early settlement discount. Other international markets have, by market convention, longer payment terms. We are not aware of any special or unusual practices or conditions related to working capital items, including accounts receivable, inventories and accounts payable, which are significant to understanding our business or the industry at large. 4 Backlog Our products are generally manufactured and shipped within two to six weeks following receipt of an order; however, in recent years our mix of project business has increased and customer-requested shipment dates have increasingly extended beyond historical averages. Nevertheless, we do not view the amount of backlog at any particular time as a meaningful indicator of longer-term shipments. Global Manufacturing and Supply Chain Manufacturing and Logistics We have manufacturing operations throughout North America (in the U.S. and Mexico), Europe (in France, Germany, Spain, the U.K. and the Czech Republic) and Asia (in China, Malaysia and India). Our global manufacturing operations are largely centralized under a single organization to serve our customers’ needs across multiple brands and geographies. Our manufacturing model is predominately make-to-order with lead times typically ranging from two to six weeks. We manufacture our products using lean manufacturing principles, including continuous one-piece flow and platformed processes and products, which allow us to achieve efficiencies and cost savings and minimize the amount of inventory on hand. We largely purchase direct materials and components from a global network of integrated suppliers as needed to meet demand. We also purchase finished goods manufactured by third parties predominantly on a make-to-order basis. We focus on enhancing the efficiency of our manufacturing operations, and we also seek to reduce costs through our global sourcing effort. We focus on platforming our product offering and capturing raw material and component cost savings available through lower cost suppliers around the globe. These efforts enhance our leverage with supply sources, and we have been able to reduce cycle times through improvements with our partners throughout our global supply chain. Our physical distribution system utilizes commercial transport, dedicated fleet and company-owned delivery services. We utilize a network of regional distribution centers in the Americas and EMEA to maintain efficient freight costs and improve service to our dealers and customers. Raw Materials Our material costs represented approximately 60% of our cost of sales in 2020 and included raw materials from a significant number of suppliers around the world. Those raw materials include steel, petroleum-based products, aluminum, other metals, wood, particleboard and other materials and components. We have not historically experienced any significant difficulties in obtaining these raw materials. The prices for certain commodities such as steel, petroleum-based products, aluminum, other metals, wood and particleboard have fluctuated in recent years due to changes in global supply and demand, and the costs of these commodities can be impacted by changes in import tariffs and trade barriers. Our global supply chain team continually evaluates current market conditions, the financial viability of our suppliers and available supply options on the basis of quality, reliability of supply and cost. Research, Design and Development Our extensive global research—a combination of user observations, feedback sessions and sophisticated analyses—has helped us develop social, spatial and informational insights into work effectiveness. We maintain collaborative relationships with external world-class innovators, including leading universities, think tanks and knowledge leaders, to expand and deepen our understanding of how people work. Understanding patterns of work enables us to identify and anticipate user needs across the globe. Our design teams explore and develop prototypical solutions to address these needs. These solutions vary from furniture, architecture and technology solutions to single products or enhancements to existing products and across different vertical market applications such as healthcare and higher education. Organizationally, global design leadership directs strategy and project work, which is distributed to design studios around the world and sometimes involves external design services. 5 Our marketing team evaluates product concepts using several criteria, including financial return metrics, and chooses which products will be developed and launched. Designers then work closely with engineers and suppliers to co-develop products and processes that incorporate innovative user features with efficient manufacturing practices. Products are tested for performance, quality and compliance with applicable standards and regulations. We incurred $50.6, $53.7 and $44.0 in research, design and development expenses in 2020, 2019 and 2018, respectively. In addition, we sometimes pay royalties to external designers of our products as the products are sold, and these costs are not included in research and development expenses. Intellectual Property We generate and hold a significant number of patents in a number of countries in connection with the operation of our business. We also hold a number of trademarks that are very important to our identity and recognition in the marketplace. We do not believe that any material part of our business is dependent on the continued availability of any one or all of our patents or trademarks or that our business would be materially adversely affected by the loss of any of such, except the “Steelcase,” “Coalesse,” “Designtex,” "Smith System," “AMQ,” "Turnstone" and “Orangebox” trademarks. We occasionally enter into license agreements under which we pay a royalty to third parties for the use of patented products, designs or process technology. We have established a global network of intellectual property licenses with our subsidiaries. Employees As of February 28, 2020, we had approximately 12,700 employees, of which approximately 7,600 work in manufacturing and distribution. Additionally, we had approximately 1,300 temporary workers who primarily work in manufacturing. Approximately 70 employees in the U.S. are covered by collective bargaining agreements. Outside of the U.S., approximately 2,800 employees are represented by unions or workers' councils that operate to promote the interests of workers. Management promotes positive relations with employees based on empowerment and teamwork. Environmental Matters We are subject to a variety of federal, state, local and foreign laws and regulations relating to the discharge of materials into the environment, or otherwise relating to the protection of the environment (“Environmental Laws”). We believe our operations are in substantial compliance with all Environmental Laws. We do not believe existing Environmental Laws have had or will have any material effects upon our capital expenditures, earnings or competitive position. Under certain Environmental Laws, we could be held liable, without regard to fault, for the costs of remediation associated with our existing or historical operations. We could also be held responsible for third-party property and personal injury claims or for violations of Environmental Laws relating to contamination. We are a party to, or otherwise involved in, proceedings relating to several contaminated properties being investigated and remediated under Environmental Laws, including as a potentially responsible party in several Superfund site cleanups. Based on our information regarding the nature and volume of wastes allegedly disposed of or released at these properties, the total estimated cleanup costs and other financially viable potentially responsible parties, we do not believe the costs to us associated with these properties will be material, either individually or in the aggregate. We have established reserves that we believe are adequate to cover our anticipated remediation costs. However, certain events could cause our actual costs to vary from the established reserves. These events include, but are not limited to: a change in governmental regulations or cleanup standards or requirements; undiscovered information regarding the nature and volume of wastes allegedly disposed of or released at these properties; the loss of other potentially responsible parties that are financially capable of contributing toward cleanup costs and other factors increasing the cost of remediation. 6 Available Information We file annual reports, quarterly reports, current reports, proxy statements and other documents with the U.S. Securities and Exchange Commission (“SEC”) under the Securities Exchange Act of 1934 (the “Exchange Act”). The SEC maintains an Internet website at www.sec.gov that contains reports, proxy and information statements and other information regarding issuers, including Steelcase, that file electronically with the SEC. We also make available free of charge through our internet website, www.steelcase.com, our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments to these reports, as soon as reasonably practicable after we electronically file such reports with or furnish them to the SEC. In addition, our Corporate Governance Principles, Code of Ethics, Code of Business Conduct and the charters for the Audit, Compensation, Corporate Business Development and Nominating and Corporate Governance Committees are available free of charge through our website or by writing to Steelcase Inc., Investor Relations, GH-3E-12, PO Box 1967, Grand Rapids, Michigan, U.S.A. 49501-1967. We are not including the information contained on our website as a part of, or incorporating it by reference into, this Report. Item 1A. Risk Factors: The following risk factors and other information included in this Report should be carefully considered. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties that we do not know about currently, or that we currently believe are less significant, may also adversely affect our business, operating results, cash flows and financial condition. If any of these risks actually occur, our business, operating results, cash flows and financial condition could be materially adversely affected. The coronavirus pandemic has had, and is expected to continue to have, a significant and adverse effect on our business. The coronavirus ("COVID-19") pandemic and the actions taken by various governments and third parties to combat the spread of COVID-19 (including, in some cases, mandatory quarantines and other suspensions of non- essential business operations) have led to significant disruptions in our manufacturing and distribution operations and supply chains, including temporary reductions or suspensions of operations at many of our manufacturing and distribution locations around the world. In addition, many of our customers have been unable to receive products from us or our dealers and have delayed deliveries of existing orders, and our incoming orders have declined significantly during Q1 2021. These disruptions have caused a significant reduction in our revenue during Q1 2021 and are expected to continue to negatively impact our revenue and cash flows while the impact of COVID-19 continues. Our dealers and suppliers are also experiencing similar negative impacts from the COVID-19 pandemic. In order to reduce our cash outflows during this period of time, we have implemented temporary layoffs for our manufacturing employees at locations where operations have been temporarily reduced or suspended, and we have temporarily reduced the pay and/or working hours for much of our salaried workforce. While these actions were intended to allow us to avoid permanent layoffs in response to the COVID-19 pandemic, they may have a negative impact on our employee retention in the future. We have also reduced spending on product development and strategic initiatives, which may have a material impact on our growth strategies in the future. The economic impacts of the COVID-19 pandemic have had or are likely to have a negative impact on many of our customers, particularly those in the retail, hospitality, automotive, aviation, energy and flexible real estate sectors, and thus may negatively affect our revenues and increase credit risk for us and our dealers. In addition, the actions being taken by governments and third parties to prevent the spread of COVID-19 have resulted in increased working from home and may lead to lower workplace density, which may impact overall demand for office furniture and our revenue. The severity of these various impacts on our business will depend in part on the length of the various government orders requiring temporary suspension of non-essential business operations and the speed of the recovery of economic conditions globally and locally, all of which are highly uncertain and out of our control. The impacts of COVID-19 have the potential to be far-reaching, and the duration and intensity of the impact on our business, our industry and the global economy are not yet known. 7 Our industry is influenced by cyclical macroeconomic factors and future downturns may adversely affect our revenue and profits. Our revenue is generated predominantly from the office furniture industry, and demand for office furniture is influenced by macroeconomic factors such as corporate profits, non-residential fixed investment, white-collar employment and commercial office construction and vacancy rates. The U.S. and European office furniture industries went through two major declines in demand in the past two decades, driven by global economic downturns. During these downturns, our revenue declined and our profitability was significantly reduced. Although we have made a number of changes to adapt our business model to weather these types of events and we believe that demand for office furniture is not as heavily influenced by macroeconomic factors today as it has been historically, our revenues and profitability could be impacted in the future by adverse changes in these macroeconomic factors. These macroeconomic factors are difficult to predict, and if we are unsuccessful in further adapting our business as economic cyclical changes occur, our results may be adversely affected. Failure to respond to changes in workplace trends and the competitive landscape may adversely affect our revenue and profits. Advances in technology, the globalization of business, changing workforce demographics and shifts in work styles and behaviors have been changing the world of work and having an impact on the types of workplace products and services purchased by our customers. In recent years, these trends have resulted in (1) a reduction in the size and price of typical workstations, (2) an increase in demand for residential and lounge-type settings, and for products with a broader range of price points, quality levels and warranty coverage, (3) shifting demand among product categories,(4) more frequent refreshment of workplace settings and (5) flexible real estate models. These trends have also had an impact on our competitive landscape, leading to the emergence of smaller furniture competitors, diversification by some of our larger competitors into other industries and the entry of new competitors from outside the traditional office furniture industry, such as real estate management service firms, flexible real estate providers, technology-based firms, general construction contractors and retail and online residential furniture providers. The COVID-19 pandemic may have an impact on workplace trends, including increased working from home and lower workspace density. We compete on a variety of factors, including: brand recognition and reputation; insights from our research; product design and features; price, lead time, delivery and service; product quality; strength of dealers and other distributors and relationships with customers and key influencers, such as architects, designers and facility managers. If we are unsuccessful in developing and offering a wide variety of solutions which respond to changes in workplace trends and generate revenue to offset the impact of reduced numbers, size and price of typical workstations, or we or our dealers are unsuccessful in competing with existing competitors and new competitive offerings which could arise from outside our industry, our revenue and profits may be adversely affected. We may not be able to successfully develop, implement and manage our diversification and growth strategies. Our longer-term success depends on our ability to successfully develop, implement and manage strategies that will preserve our position as the world’s largest office furniture manufacturer, as well as expand our offerings into adjacent and emerging markets. In particular, our diversification and growth strategies include: • translating our research regarding the world of work into innovative solutions which address market and user needs, • growing our market share with existing dealers and customers and new customers, • realizing the value from acquisitions and investing in new acquisitions and business ventures, • continuing our expansion into adjacent markets such as healthcare clinical spaces, classrooms, libraries and other educational settings and smaller companies, • growing our market share in markets such as China, India and central, eastern and southern Europe, the Middle East and Africa, • expanding our product categories to include additional architecture and technology product offerings and • developing and realizing growth from marketing partnerships and additional channels of distribution. 8 If these strategies to diversify and increase our revenues are not sufficient, or if we do not execute these strategies successfully, our global market leadership and profitability may be adversely affected. Changes in tariffs, global trade agreements or government procurement could adversely affect our business. We manufacture most of our products on a regional basis, and as a result, we often export products from where they are manufactured to where they are sold. We also source raw materials, components and finished goods from a global network of suppliers. In particular in 2020, approximately 35% of the products we sold to customers in the U.S., including U.S. government agencies, were manufactured outside of the U.S., predominantly by our subsidiaries in Mexico, which operate as maquiladoras. Changes in tariffs or trade agreements could impact the cost of importing our products into the countries where they are sold and the cost of raw materials and components sourced from other countries, which in turn could adversely impact our gross margins and our price competitiveness. In addition, changes in U.S. government procurement rules requiring a certain amount of domestic content in goods, or requiring goods to be produced in the U.S., could have an adverse impact on our business, operating results or financial condition. We may be adversely affected by changes in raw material, commodity and other input costs. We procure raw materials (including steel, petroleum-based products, aluminum, other metals, wood and particleboard) from a significant number of sources globally. These raw materials are not rare or unique to our industry. The costs of these commodities, as well as fuel, energy, freight, labor and other input costs can fluctuate due to changes in global, regional or local supply and demand, larger currency movements and changes in import tariffs and trade barriers, which can also cause supply interruptions. In the short-term, significant increases in raw material, commodity and other input costs can be very difficult to offset with price increases because of existing contractual commitments with our customers, and it is difficult to find effective financial instruments to hedge against such changes. As a result, our gross margins can be adversely affected in the short-term by significant increases in these costs. If we are not successful in passing along higher raw material, commodity and other input costs to our customers over the longer-term because of competitive pressures, our profitability could be negatively impacted. Our global presence subjects us to risks that may negatively affect our profitability and financial condition. We have manufacturing facilities, sales locations and offices in many countries, and as a result, we are subject to risks associated with doing business globally. Our success depends on our ability to manage the complexity associated with designing, developing, manufacturing and selling our solutions in a variety of countries. Our global presence is also subject to market risks, which in turn could have an adverse effect on our business, operating results or financial condition, including: • differing business practices, cultural factors and regulatory requirements, • political, social and economic instability, natural disasters, security concerns, including terrorist activity, armed conflict and civil or military unrest and global health issues and • intellectual property protection challenges. Our global footprint makes us vulnerable to currency exchange rate fluctuations and currency controls. We primarily sell our products in U.S. dollars and euros, but we generate some of our revenues and pay some of our expenses in other currencies. While we seek to manage our foreign exchange risk largely through operational means by matching revenue with same-currency costs, our results are affected by the strength of the currencies in countries where we manufacture or purchase goods relative to the strength of the currencies in countries where our products are sold. We use foreign currency derivatives to hedge some of the short-term volatility of these exposures. There can be no assurance that such hedging will be economically effective. If we are not successful in managing currency exchange rate fluctuations, it could have an adverse effect on our business, operating results or financial condition. 9 We operate globally in multiple currencies, but we translate our results into U.S. dollars for reporting purposes, and thus our reported results may be positively or negatively impacted by the strengthening or weakening of the other currencies in which we operate against the U.S. dollar. In addition, we face restrictions in certain countries that limit or prevent the transfer of funds to other countries or the exchange of the local currency to other currencies, which could have a negative impact on our profitability. We also face risks associated with fluctuations in currency exchange rates that may lead to a decline in the value of the funds held in certain jurisdictions, as well as the value of intercompany balances denominated in foreign currencies. We are increasingly reliant on a global network of suppliers that exposes us to certain risks outside of our control. We are reliant on the timely flow of raw materials, components and finished goods from a global network of third-party suppliers. The flow of such materials, components and goods may be affected by: • • fluctuations in the availability and quality of raw materials, the financial solvency of our suppliers and their supply chains, • disruptions caused by labor activities and • damage or loss of production from accidents, natural disasters, severe weather events, global health issues, systems and equipment failures and other causes. Any disruptions or fluctuations in the supply and delivery of raw materials, component parts and finished goods or deficiencies in our ability to manage our global network of suppliers could have an adverse impact on our business, operating results or financial condition. The lack of redundant capabilities among our regional manufacturing facilities could adversely affect our business. Many of our products are currently produced in only one location in each of the three geographic regions in which we operate (the Americas, EMEA and Asia Pacific), certain components are manufactured in only one location globally and our manufacturing model is predominately make-to-order. As a result, any issue which impacts the production capabilities of one of our manufacturing locations, such as natural disasters, global health issues, severe weather events, disruptions in the supply of materials or components, systems and equipment failures or disruptions caused by labor activities, could have an adverse impact on our business, operating results or financial condition. We rely largely on a network of independent dealers to market, deliver and install our products, and disruptions and increasing consolidations within our dealer network could adversely affect our business. Our business is dependent on our ability to manage our relationships with our independent dealers. From time to time, we or a dealer may choose to terminate our relationship, or the dealer could face financial insolvency or difficulty in transitioning to new ownership, and establishing a new dealer in a market can take considerable time and resources. Disruption of dealer coverage within a specific local market could have an adverse impact on our business within the affected market. The loss or termination of a significant number of dealers or the inability to establish new dealers could cause difficulties in marketing and distributing our products and have an adverse effect on our business, operating results or financial condition. In the event that a dealer in a strategic market experiences financial difficulty, we may choose to make financial investments in the dealership, which would reduce the risk of disruption but increase our financial exposure. Alternatively, we may elect to purchase and operate dealers in certain markets which also would require use of our capital and increase our financial exposure. 10 Our diversification and growth strategies into adjacent markets, such as healthcare and education, and the increasing complexity of our technology and architectural products are driving the need for our dealers to develop additional capabilities and invest in additional resources to support such products and markets. Some of our smaller dealers do not have the scale to leverage such investments, and as a result, we have seen and may continue to see increased consolidation within our dealer network. This increased concentration and size of dealers could increase our exposure to the risks discussed above. We may be required to record impairment charges related to goodwill and indefinite-lived intangible assets which would adversely affect our results of operations. We have net goodwill of $233.6 and indefinite-lived intangible assets of $8.9 as of February 28, 2020. Goodwill and other acquired intangible assets with indefinite lives are not amortized but are evaluated for impairment annually in Q4 or whenever an event occurs or circumstances change such that it is more likely than not that an impairment may exist. Poor performance in portions of our business where we have goodwill or intangible assets, including failure to achieve projected performance from acquisitions, or declines in the market value of our equity, may result in impairment charges, which would adversely affect our results of operations. We may be adversely impacted by losses and reputational damage related to product defects. Product defects can occur within our own product development and manufacturing processes or through our increasing reliance on third parties for product development and manufacturing activities. We incur various expenses related to product defects, including product warranty costs, product recall and retrofit costs and product liability costs, which can have an adverse impact on our results of operations. In addition, the reputation of our brands may be diminished by product defects and recalls. We maintain a reserve for our product warranty costs based on certain estimates and our knowledge of current events and actions. While we have made significant investments to improve product quality and our warranty reserve has declined over the past three years based on historical claims experience, our actual warranty costs may exceed our reserve, resulting in a need to increase our accruals for warranty charges. We purchase insurance coverage to reduce our exposure to significant levels of product liability claims and maintain a reserve for our self-insured losses based upon estimates of the aggregate liability using claims experience and actuarial assumptions. Incorrect estimates or any significant increase in the rate of our product defect expenses could have a material adverse effect on our results of operations. Changes in corporate tax laws could adversely affect our business. We are subject to income taxes in the U.S. and various foreign jurisdictions, and more than 38% of our income tax expense in 2020 related to the U.S. federal corporate income tax. As of February 28, 2020, we had net deferred tax assets of $117.8 based on the effective rates in the jurisdictions where the net deferred tax assets are held. The future effective tax rate could be affected by changes in mix of earnings in countries with differing statutory tax rates, changes in valuation of deferred tax assets and liabilities or changes in tax laws or their interpretation. Such tax law changes, if enacted, could have a material adverse effect on our business, operating results or financial position. Specifically, a reduction in applicable tax rates may require us to revalue and write- down our net deferred tax assets. There may be significant limitations to our utilization of net operating loss and tax credit carryforwards to offset future taxable income. We have deferred tax assets related to net operating loss ("NOL") and tax credit carryforwards totaling $39.3 and $19.1, respectively, against which valuation allowances totaling $5.2 have been recorded. NOL carryforwards are primarily related to foreign jurisdictions. Tax credit carryforwards consist of U.S. foreign tax credits and foreign investment tax credits. We may be unable to generate sufficient taxable income from future operations in the jurisdictions in which we maintain deferred tax assets related to NOL and tax credit carryforwards, or implement tax, business or other planning strategies, to fully utilize the recorded value of our NOL and tax credit carryforwards. These deferred tax assets are recorded in various currencies that are also subject to foreign exchange risk, which 11 could reduce the amount we may ultimately realize. Additionally, future changes in tax laws or interpretations of such tax laws may limit our ability to fully utilize our NOL and tax credit carryforwards. Costs related to our participation in a multi-employer pension plan could increase. Our subsidiary SC Transport Inc. previously contributed to the Central States, Southeast and Southwest Areas Pension Fund ("the Fund"), a multi-employer pension plan, based on obligations arising under a collective bargaining agreement ("CBA") that covered SC Transport Inc. employees and retirees. Under current law, an employer that withdraws or partially withdraws from a multi-employer pension plan may incur a withdrawal liability to the plan, which represents the portion of the plan’s underfunding that is allocable to the withdrawing employer under very complex actuarial and allocation rules. In 2019, the Fund asserted that SC Transport Inc.'s absence of hiring additional union employees over the past ten years, coupled with restructuring of SC Transport Inc.'s business, constituted an adverse selection practice under the Fund and, if not remedied, would result in the assessment of a withdrawal liability. As a result of the Fund’s assertion, SC Transport Inc. recorded an $11.2 charge related to its estimated future obligations under a withdrawal liability. In 2020, SC Transport Inc. finalized a new CBA with its employees that no longer requires it to contribute to the Fund after March 31, 2019 due to our withdrawal from the Fund. We notified the Fund of the new CBA, and the Fund issued a final assessment of our withdrawal liability during 2020. We appealed the amount of the assessment by the Fund and are now awaiting arbitration proceedings. The amount that may ultimately be required to settle any potential obligation may be lower or higher than the estimated liability, which will be adjusted as needed, if and when additional information becomes available. If actual settlements are significantly lower or higher than the estimated reserve, our results of operations may be materially affected. In addition, if the Fund were to experience a mass withdrawal within three years from the date of our withdrawal, our liability could increase by approximately $13. A mass withdrawal could occur if all participating employers in the Fund withdraw at the same time, if the trustees terminate the Fund or if all union employees decertify the union. Item 1B. Unresolved Staff Comments: None. Item 2. Properties: We have operations at locations throughout the U.S. and around the world. None of our owned properties are mortgaged or are held subject to any significant encumbrance. We believe our facilities are in good operating condition and, at present, are sufficient to meet our volume needs currently and for the foreseeable future. Our global headquarters is located in Grand Rapids, Michigan, U.S.A. Our owned and leased principal manufacturing and distribution center locations with greater than 100,000 square feet are as follows: Segment/Category Primarily Supported Number of Principal Locations Owned Leased Americas EMEA Other category Total Item 3. Legal Proceedings: 16 6 2 24 5 5 — 10 11 1 2 14 We are involved in litigation from time to time in the ordinary course of our business. Based on known information, we do not believe we are a party to any lawsuit or proceeding that is likely to have a material adverse effect on the Company. Item 4. Mine Safety Disclosures: Not applicable. 12 Supplementary Item. Information About Our Executive Officers: Our executive officers are: Name Age Position Guillaume M. Alvarez Sara E. Armbruster Donna K. Flynn Ulrich H. E. Gwinner James P. Keane Robert G. Krestakos James N. Ludwig Lizbeth S. O’Shaughnessy Eddy F. Schmitt Allan W. Smith, Jr. David C. Sylvester 60 49 52 58 60 58 56 58 48 52 55 Senior Vice President, EMEA Vice President, Strategy, Research and Digital Transformation Vice President, Global Talent Management President, Asia Pacific President and Chief Executive Officer, Director Vice President, Global Operations Vice President, Global Design and Product Engineering Senior Vice President, Chief Administrative Officer, General Counsel and Secretary Senior Vice President, Americas Vice President, Global Marketing Senior Vice President, Chief Financial Officer Guillaume M. Alvarez has been Senior Vice President, EMEA since March 2014 and has been employed by Steelcase since 1984. Sara E. Armbruster has been Vice President, Strategy, Research and Digital Transformation since February 2018. Ms. Armbruster was Vice President, Strategy, Research and New Business Innovation from January 2014 to February 2018 and has been employed by Steelcase since 2007. Donna K. Flynn has been Vice President, Global Talent Management since March 2020. Ms. Flynn was Vice President, WorkSpace Futures - Research from June 2015 to March 2020 and Director, WorkSpace Futures - Research from September 2011 to June 2015. Ms. Flynn has been employed by Steelcase since 2011. Ulrich H. E. Gwinner has been President, Asia Pacific since March 2014 and has been employed by Steelcase since 2000. James P. Keane has been President and Chief Executive Officer since March 2014 and has been employed by Steelcase since 1997. Robert G. Krestakos has been Vice President, Global Operations since February 2015 and has been employed by Steelcase since 1992. James N. Ludwig has been Vice President, Global Design and Product Engineering since March 2014 and has been employed by Steelcase since 1999. Lizbeth S. O’Shaughnessy has been Senior Vice President, Chief Administrative Officer, General Counsel and Secretary since June 2014 and has been employed by Steelcase since 1992. Eddy F. Schmitt has been Senior Vice President, Americas since March 2014 and has been employed by Steelcase since 2003. Allan W. Smith, Jr. has been Vice President, Global Marketing since September 2013 and has been employed by Steelcase since 1991. David C. Sylvester has been Senior Vice President, Chief Financial Officer since April 2011 and has been employed by Steelcase since 1995. 13 Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of PART II Equity Securities: Common Stock Our Class A Common Stock is listed on the New York Stock Exchange under the symbol “SCS”. Our Class B Common Stock is not registered under the Exchange Act and there is no established public trading market. See Note 16 to the consolidated financial statements for additional information. As of the close of business on April 23, 2020, we had outstanding 114,759,549 shares of common stock with 5,292 shareholders of record. Of these amounts, 87,826,160 shares are Class A Common Stock with 5,220 shareholders of record and 26,933,389 shares are Class B Common Stock with 72 shareholders of record. Fourth Quarter Share Repurchases There were no share repurchases during Q4 2020. As of February 28, 2020, approximately $95.0 remained in shares that may yet be purchased under the $150 share repurchase program approved by our Board of Directors in January 2016. This program has no specific expiration date. 14 Item 6. Selected Financial Data: Financial Highlights February 28, 2020 February 22, 2019 February 23, 2018 February 24, 2017 February 26, 2016 Year Ended Operating Results: Revenue Gross profit (1) Operating income (1) Income before income tax expense Net income Supplemental Operating Data: Effective tax rate Restructuring costs Capital expenditures Share Data: Basic earnings per common share Diluted earnings per common share Weighted average shares outstanding - basic Weighted average shares outstanding - diluted Dividends paid per common share Balance Sheet Data: Cash and cash equivalents Short-term investments COLI Working capital (2) Total assets Total debt Total liabilities Total shareholders’ equity Statement of Cash Flow Data: Net cash provided by (used in): Operating activities Investing activities Financing activities $ 3,723.7 1,215.2 257.0 245.2 199.7 $ 3,443.2 1,087.9 183.6 163.9 126.0 $ 3,055.5 1,005.2 155.2 161.5 80.7 $ 3,032.4 1,007.6 196.2 196.3 124.6 $ 3,060.0 968.4 169.6 174.8 170.3 $ $ $ $ $ 18.6% — (73.4) $ 23.1% — (81.4) $ 50.0% — (87.9) $ 36.5% (5.1) $ (61.1) 2.6% (19.9) (93.4) 1.67 1.66 $ $ 1.06 1.05 $ $ 0.68 0.68 $ $ 1.03 1.03 $ $ 1.37 1.36 119.6 119.1 119.2 120.7 124.3 120.2 0.58 $ 119.5 0.54 $ 119.4 0.51 $ 121.2 0.48 $ 125.3 0.45 $ $ 541.0 — 160.0 497.9 2,565.4 484.3 1,595.0 970.4 $ 261.3 — 156.1 353.4 2,142.4 487.0 1,292.6 849.8 283.1 — 172.2 299.2 1,859.2 295.0 1,045.9 813.3 $ 197.1 73.4 168.8 295.8 1,792.0 297.4 1,025.5 766.5 181.9 84.1 160.4 266.4 1,808.6 299.1 1,071.7 736.9 $ $ 360.8 4.5 (81.9) $ 131.2 (271.6) 122.3 $ 227.0 (47.5) (97.5) $ 170.7 (48.4) (105.9) 186.4 (87.8) (90.1) (1) Reflects the reclassification of net expenses from Cost of sales and Operating expenses to Other income, net of $0.8, $4.0, and $5.0 for the years ended February 23, 2018, February 24, 2017, and February 26, 2016, respectively, as a result of our adoption of Accounting Standards Update No. 2017-07, Compensation - Retirement Benefits (Topic 715), which was issued by the Financial Accounting Standards Board in March 2017. (2) Working capital equals current assets minus current liabilities, as presented in the Consolidated Balance Sheets. 15 Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations: The following review of our financial condition and results of operations should be read in conjunction with our consolidated financial statements and accompanying notes thereto included elsewhere within this Report. Non-GAAP Financial Measure This item contains a non-GAAP financial measure. A “non-GAAP financial measure” is defined as a numerical measure of a company’s financial performance that excludes or includes amounts so as to be different than the most directly comparable measure calculated and presented in accordance with GAAP in the consolidated statements of income, balance sheets or statements of cash flows of the company. Pursuant to the requirements of Regulation G, we have provided a reconciliation below of the non-GAAP financial measure to the most directly comparable GAAP financial measure. The non-GAAP financial measure used is organic revenue growth (decline), which represents the change in revenue over the prior year excluding estimated currency translation effects, the impacts of acquisitions and divestitures and the impact of the additional week in 2020. This measure is presented because management uses this information to monitor and evaluate financial results and trends. Therefore, management believes this information is also useful for investors. Financial Summary Results of Operations Our reportable segments consist of the Americas segment, the EMEA segment and the Other category. Unallocated corporate expenses are reported as Corporate. Statement of Operations Data— Consolidated February 28, 2020 Year Ended February 22, 2019 February 23, 2018 Revenue Cost of sales Gross profit Operating expenses Operating income Interest expense Investment income Other income, net Income before income tax expense Income tax expense (benefit) Net income Earnings per share: Basic Diluted $ 3,723.7 2,508.5 1,215.2 958.2 257.0 (27.3 ) 5.4 10.1 245.2 45.5 199.7 $ 100.0% $ 3,443.2 2,355.3 67.4 1,087.9 32.6 904.3 25.7 183.6 6.9 (37.5) (0.7) 2.9 0.1 14.9 0.3 163.9 6.6 37.9 1.2 126.0 5.4% $ 100.0% $ 3,055.5 2,050.3 68.4 1,005.2 31.6 850.0 26.3 155.2 5.3 (17.5) (1.0) 1.5 0.1 22.3 0.4 161.5 4.8 80.8 1.1 80.7 3.7% $ 100.0 % 67.1 32.9 27.8 5.1 (0.6 ) — 0.8 5.3 2.7 2.6 % $ $ 1.67 1.66 $ $ 1.06 1.05 $ $ 0.68 0.68 16 Organic Revenue Growth—Consolidated Prior year revenue Acquisitions Divestitures Currency translation effects* Prior year revenue, adjusted Current year revenue Impact of additional week** Current year revenue, adjusted Organic growth $ Organic growth % ________________________ Year Ended February 28, 2020 February 22, 2019 $ 3,443.2 88.6 (0.9) (34.8) $ 3,055.5 121.5 (17.1) (2.7) 3,496.1 3,723.7 (48.4) 3,675.3 179.2 $ $ 3,157.2 3,443.2 — 3,443.2 286.0 5% 9% * Currency translation effects represent the net effect of translating prior year foreign currency revenues using the average exchange rate on a monthly basis during the current year. ** 2020 included 53 weeks of revenue in the Americas and Other category. EMEA ends its fiscal year on the last day of February, so the comparison to the prior year is generally consistent. The current year results of operations are presented in comparison to the prior year within the sections below. For a discussion of the 2019 results of operations in comparison to 2018, see "Management’s Discussion and Analysis of Financial Condition and Results of Operations" in our 2019 Annual Report on Form 10-K. Overview In 2020, our operating income grew 40% compared to the prior year. Revenue grew by 8%, with an increase of 8% in the Americas, 9% in EMEA and 7% in the Other category. As a result of strong performance by all segments, we delivered our highest annual revenue and operating income in nearly 20 years. Cost of sales as a percentage of revenue decreased by 100 basis points in 2020 compared to 2019, driven by pricing benefits, lower commodity costs and higher absorption of fixed costs, partially offset by unfavorable shifts in business mix. We also sold PolyVision Corporation ("PolyVision") in Q4 2020 for net proceeds of $72.6 which resulted in a gain on sale, net of related tax and variable compensation impacts, of $19.7. During Q1 2021, the COVID-19 pandemic and the actions taken by various governments and third parties to combat the spread of COVID-19 (including in some cases, mandatory quarantines and other suspensions of non- essential business operations) have led to significant disruptions in our manufacturing and distribution operations and supply chains, including temporary reductions or suspensions of operations at many of our manufacturing and distribution locations around the world. In addition, many of our customers have been unable to receive products from us or our dealers and have delayed deliveries of existing orders, and our incoming orders have declined significantly during Q1 2021. These disruptions have caused a significant reduction in our revenue during Q1 2021 and are expected to continue to negatively impact our revenue and cash flows while the impact of COVID-19 continues. In order to reduce our cash outflows during this period of time, we have implemented temporary layoffs for our manufacturing employees at locations where operations have been temporarily reduced or suspended, and we have temporarily reduced the pay and/or working hours for much of our salaried workforce. We have also reduced spending in a variety of areas, including: travel, events, overtime, temporary labor, annual merit increases, project spending and capital expenditures. 2020 compared to 2019 We recorded net income of $199.7 and diluted earnings per share of $1.66 in 2020 compared to net income of $126.0 and diluted earnings per share of $1.05 in 2019. In 2020, the results included a gain from the sale of PolyVision, which had the effect of increasing net income by $19.7 after taking into account related variable compensation expense and tax benefits. In 2019, the results included (1) a charge related to a multi-employer pension plan, which had the effect of decreasing net income by $5.5 after taking into account the related variable compensation and tax effects, and (2) charges related to the redemption of debt, which had the effect of decreasing net income by $12.3 after taking into account the related tax effects. Operating income of $257.0 in 2020 represented an increase of $73.4, or 40%, compared to the prior year. The increase was driven by higher revenue across all segments and lower cost of sales and operating expenses as a percentage of revenue. 17 Revenue of $3,723.7 in 2020 represented an increase of $280.5, or 8%, compared to the prior year. The increase reflected growth of 8% in the Americas, 9% in EMEA and 7% in the Other category. The growth in 2020 was driven primarily by overall industry growth, acquisitions, benefits from list price adjustments and $48.4 from an additional week in 2020. Organic revenue growth was 5% compared to the prior year and included growth of 5% in the Americas, 6% in EMEA and 7% in the Other category. Cost of sales as a percentage of revenue decreased by 100 basis points to 67.4% of revenue in 2020 compared to 2019, with 30 basis points of the decrease attributable to the pension charge in the prior year. The remaining decrease was driven by pricing benefits, lower commodity costs, higher absorption of fixed costs and benefits from gross margin improvement initiatives, partially offset by unfavorable shifts in business mix (which included growth in third-party products and services, which have a lower than average gross margin). Cost of sales as a percentage of revenue decreased by 80 basis points in the Americas, 200 basis points in EMEA and 90 basis points in the Other category compared to the prior year. Operating expenses of $958.2 in 2020 represented an increase of $53.9 compared to the prior year. The primary drivers of the year-over-year comparison reflected: • $28.6 of higher spending from acquisitions, • $20.7 of higher variable compensation expense ($9.1 of which related to the sale of PolyVision), • approximately $12 of higher investments in product development, sales, marketing and information technology, • $10.4 related to the additional week in the current year, and • a $21.0 gain from the sale of PolyVision. Operating expenses increased by $57.0 in the Americas and $11.3 in EMEA and decreased by $13.0 in the Other category (which included a $20.6 benefit from the gain on the sale of PolyVision, net of related variable compensation expense). Operating expenses as a percentage of revenue increased by 30 basis points in the Americas but decreased by 60 basis points in EMEA and 540 basis points in the Other category. Our 2020 effective tax rate was 18.6% compared to a 2019 effective tax rate of 23.1%. The 2020 rate reflected $8.7 of net tax benefits related to the sale of PolyVision and a $3.1 reversal of a valuation allowance in the U.K. The 2019 rate reflected $6.1 of net discrete tax benefits, primarily related to a $3.3 increase in foreign tax credits and a $1.7 reversal of a valuation allowance in the Czech Republic. See Note 17 to the consolidated financial statements for additional information. Interest Expense, Investment Income and Other Income, Net Interest Expense, Investment Income and Other Income, Net Interest expense Investment income Other income (expense), net: Equity in income of unconsolidated affiliates Foreign exchange gain (loss) Net periodic pension and post-retirement credit, excluding service cost Miscellaneous income (expense), net Total other income, net Total interest expense, investment income and other income, net $ Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ (27.3) $ 5.4 (37.5) $ 2.9 (17.5) 1.5 12.3 0.3 0.9 (3.4) 10.1 (11.8) $ 13.7 0.3 3.7 (2.8) 14.9 (19.7) $ 12.8 (4.8) 0.8 13.5 22.3 6.3 Interest expense decreased by $10.2 in 2020 compared to the prior year primarily due to $16.9 of charges related to the early redemption of debt in 2019, partially offset by interest expense associated with the higher level of debt in 2020. 18 Business Segment Disclosure See Note 22 to the consolidated financial statements for additional information regarding our business segments. Americas The Americas segment serves customers in the U.S., Canada, the Caribbean Islands and Latin America with a portfolio of integrated architecture, furniture and technology products marketed to corporate, government, healthcare, education and retail customers through the Steelcase, Coalesse, Smith System, AMQ, Turnstone and Orangebox brands. Statement of Operations Data— Americas February 28, 2020 Year Ended February 22, 2019 February 23, 2018 Revenue Cost of sales Gross profit Operating expenses Operating income $ 2,672.9 1,789.1 883.8 643.8 240.0 $ 100.0% $ 2,470.2 1,673.5 66.9 796.7 33.1 586.8 24.1 209.9 9.0% $ 100.0 % $ 2,193.8 1,450.8 67.7 743.0 32.3 561.6 23.8 181.4 8.5 % $ 100.0 % 66.1 33.9 25.6 8.3 % Organic Revenue Growth — Americas Prior year revenue Acquisitions Divestiture Currency translation effects* Prior year revenue, adjusted Current year revenue Impact of additional week** Current year revenue, adjusted Organic growth $ Organic growth % ________________________ Year Ended February 28, 2020 February 22, 2019 $ 2,470.2 43.6 — (1.8) $ 2,193.8 84.4 (13.6) (2.3) 2,512.0 $ 2,672.9 (42.7) 2,630.2 118.2 $ $ 2,262.3 2,470.2 — 2,470.2 207.9 5% 9% * Currency translation effects represent the net effect of translating prior year foreign currency revenues using the average exchange rate on a monthly basis during the current year. ** 2020 included 53 weeks of revenue. 2020 compared to 2019 Operating income in the Americas increased by $30.1 in 2020 compared to the prior year. The increase was driven by higher revenue and lower cost of sales as a percentage of revenue, partially offset by higher operating expenses as a percentage of revenue. The Americas revenue represented 71.8% of consolidated revenue in 2020. Revenue for 2020 of $2,672.9 represented an increase of $202.7 or 8% compared to 2019. The growth was driven primarily by overall industry growth, benefits from recent list price adjustments, acquisitions and an extra week in the current year. Organic revenue growth in 2020 was $118.2 or 5% compared to the prior year. 19 Cost of sales in 2020 was 66.9% of revenue which compared to 67.7% of revenue in 2019. Cost of sales as a percentage of revenue decreased by 80 basis points compared to the prior year, with 40 basis points of the decrease attributable to the pension charge, net of related variable compensation expense, in Q3 2019. The year- over-year comparison also reflected the following: • approximately $57 of pricing benefits and approximately $17 of lower commodity costs, compared to significant inflation in the prior year, • higher absorption of fixed costs, • unfavorable shifts in business mix, and • $10.0 of higher variable compensation expense (including $3.5 related to the sale of PolyVision). Operating expenses increased by $57.0 in 2020 compared to the prior year. The year-over-year comparison reflected the following: • $15.3 of higher variable compensation expense (including $6.8 related to the sale of PolyVision), • approximately $13 of higher investments in product development, sales, marketing and information technology, • $12.0 from acquisitions, • a $7.5 gain on the sale of property in the prior year, and • $7.2 related to the additional week in the current year. EMEA The EMEA segment serves customers in Europe, the Middle East and Africa primarily under the Steelcase, Orangebox and Coalesse brands, with an emphasis on freestanding furniture systems, storage and seating solutions. Statement of Operations Data — EMEA February 28, 2020 Year Ended February 22, 2019 February 23, 2018 Revenue Cost of sales Gross profit Operating expenses Operating income (loss) $ $ 669.6 473.2 196.4 186.5 9.9 100.0% $ 70.7 29.3 27.8 1.5% $ 617.0 448.7 168.3 175.2 (6.9) 100.0 % $ 72.7 27.3 28.4 (1.1)% $ 524.2 381.9 142.3 156.3 (14.0) 100.0 % 72.9 27.1 29.8 (2.7 )% 20 Organic Revenue Growth — EMEA Prior year revenue Acquisition Divestitures Currency translation effects* Prior year revenue, adjusted Current year revenue Impact of additional week** Current year revenue, adjusted Organic growth $ Organic growth % ________________________ Year Ended $ $ February 28, 2020 617.0 45.0 (0.9) (28.5) 632.6 669.6 — 669.6 37.0 February 22, 2019 524.2 37.1 (3.5) 2.4 560.2 617.0 — 617.0 56.8 $ $ 6% 10% * Currency translation effects represent the net effect of translating prior year foreign currency revenues using the average exchange rate on a monthly basis during the current year. ** EMEA ends its fiscal year on the last day of February, so the comparison to the prior year is generally consistent. 2020 compared to 2019 Operating income in 2020 was $9.9 compared to an operating loss of $6.9 in the prior year. The improvement was due to higher revenue and lower cost of sales and operating expenses as a percentage of revenue. EMEA revenue represented 18.0% of consolidated revenue in 2020. Revenue increased by $52.6 or 9% compared to the prior year. The growth was driven by revenue from an acquisition and growth across all markets except Iberia, partially offset by $28.5 of unfavorable currency translation effects. Organic revenue growth in 2020 was $37.0 or 6% compared to the prior year. Cost of sales as a percentage of revenue decreased by 200 basis points to 70.7% in 2020 compared to the prior year. The decrease was driven by approximately $15 of pricing benefits, other benefits from gross margin improvement initiatives, higher absorption of fixed costs, and lower cost of sales as a percentage of revenue at the acquired company compared to the rest of the segment, partially offset by unfavorable shifts in business mix. Operating expenses increased by $11.3 but decreased by 60 basis points as a percentage of revenue in 2020 compared to the prior year. The increase was driven by $16.6 from the acquisition and $2.9 of higher variable compensation expense, partially offset by $6.8 of favorable currency translation effects. 21 Other The Other category includes Asia Pacific, Designtex and PolyVision. Asia Pacific serves customers in Asia and Australia primarily under the Steelcase brand with an emphasis on freestanding furniture systems, seating and storage solutions. Designtex primarily sells textiles, wall coverings and surface imaging solutions specified by architects and designers directly to end-use customers through a direct sales force primarily in North America. PolyVision manufactures ceramic steel surfaces for use in various applications globally, including static whiteboards and chalkboards sold through third party fabricators and distributors to the primary and secondary education markets and architectural panels and other special applications sold through general contractors for commercial and infrastructure projects. We sold PolyVision during Q4 2020. Statement of Operations Data — Other February 28, 2020 Year Ended February 22, 2019 February 23, 2018 Revenue Cost of sales Gross profit Operating expenses Operating income $ $ 381.2 246.2 135.0 95.6 39.4 100.0% $ 64.6 35.4 25.1 10.3% $ 356.0 233.1 122.9 108.6 14.3 100.0% $ 65.5 34.5 30.5 4.0% $ 337.5 217.6 119.9 98.5 21.4 100.0 % 64.5 35.5 29.2 6.3 % Year Ended Organic Revenue Growth — Other Prior year revenue Divestitures Currency translation effects* Prior year revenue, adjusted Current year revenue Impact of additional week** Current year revenue, adjusted Organic growth $ Organic growth % ________________________ $ February 28, 2020 356.0 — (4.5) $ February 22, 2019 337.5 — (2.8) 351.5 381.2 (5.7) 375.5 24.0 $ 334.7 356.0 — 356.0 21.3 7% 6% $ * Currency translation effects represent the net effect of translating prior year foreign currency revenues using the average exchange rate on a monthly basis during the current year. ** 2020 included 53 weeks of revenue. 2020 compared to 2019 Operating income in the Other category increased by $25.1 in 2020 compared to the prior year, driven by $20.4 from the gain on the sale of PolyVision in Q4 2020, net of related variable compensation expense. The remaining improvement was driven primarily by higher revenue in Asia Pacific and Designtex. Revenue in the Other category represented 10.2% of consolidated revenue in 2020. Revenue in 2020 increased by $25.2 or 7% compared to the prior year due to strong growth in Asia Pacific (led by India) as well as growth at Designtex. Cost of sales as a percentage of revenue decreased by 90 basis points in 2020 compared to the prior year, which included $2.1 of inventory charges related to a cancelled order in Asia Pacific. Operating expenses as a percentage of revenue decreased by 540 basis points in 2020 compared to the prior year, due to the gain from the sale of PolyVision in Q4 2020, net of related variable compensation expense, of $20.6. 22 Corporate Corporate expenses include unallocated portions of shared service functions, such as information technology, corporate facilities, finance, human resources, research, legal and customer aviation, plus deferred compensation expense and income or losses associated with COLI. Statement of Operations Data — Corporate Operating expenses Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 32.3 $ 33.7 $ 33.6 The decrease in operating expenses in 2020 was primarily due to lower deferred compensation expense compared to the prior year. Liquidity and Capital Resources Liquidity Cash and cash equivalents are used to fund day-to-day operations, including seasonal disbursements, particularly the annual payment of accrued variable compensation expense and retirement plan contributions in Q1 of each fiscal year. During normal business conditions, we target a range of $75 to $175 for cash and cash equivalents to fund operating requirements. In addition, we may carry additional liquidity for potential investments in strategic initiatives and as a cushion against economic volatility, and from time to time, we may allow our cash and cash equivalents to temporarily fall below our targeted range to fund acquisitions and other growth initiatives. Liquidity Sources Cash and cash equivalents Company-owned life insurance Availability under credit facilities Total liquidity February 28, 2020 February 22, 2019 $ $ 541.0 $ 160.0 273.3 974.3 $ 261.3 156.1 227.9 645.3 As of February 28, 2020, we held a total of $541.0 in cash and cash equivalents. Of our total cash and cash equivalents, 89% was located in the U.S. and the remaining 11%, or $60.7, was located outside of the U.S., primarily in China, Mexico, and Hong Kong. Earnings in foreign jurisdictions are available for distribution to the U.S. without incremental U.S. taxes. COLI investments are recorded at their net cash surrender value. A portion of our investments in COLI policies are intended to be utilized as a long-term funding source for long-term benefit obligations. However, COLI can also be used as a source of liquidity. We believe the financial strength of the issuing insurance companies associated with our COLI policies is sufficient to meet their obligations. See Note 10 to the consolidated financial statements for additional information. 23 Availability under credit facilities may be reduced related to compliance with applicable covenants. See Liquidity Facilities for more information. The following table summarizes our consolidated statements of cash flows: Net cash flow provided by (used in): Cash Flow Data Operating activities Investing activities Financing activities Effect of exchange rate changes on cash and cash equivalents Net increase (decrease) in cash, cash equivalents and restricted cash Cash, cash equivalents and restricted cash, beginning of period Cash, cash equivalents and restricted cash, end of period Cash provided by operating activities Cash Flow Data—Operating Activities Net income Depreciation and amortization Deferred income taxes Changes in accounts receivable, inventories and accounts payable Changes in employee compensation liabilities Other Net cash provided by operating activities Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 360.8 $ 4.5 (81.9) (1.1) 282.3 264.8 547.1 $ 131.2 $ (271.6) 122.3 (2.7) (20.8) 285.6 264.8 $ 227.0 (47.5) (97.5) 4.0 86.0 199.6 285.6 Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 199.7 $ 85.6 12.1 11.8 36.7 14.9 360.8 $ 126.0 $ 81.6 (0.8) (81.9) 21.1 (14.8) 131.2 $ 80.7 65.9 52.9 9.3 (13.8) 32.0 227.0 The decrease in cash provided by operating activities in 2019 compared to 2018 was primarily due to increases in working capital as a result of the strong revenue growth, especially in Q4 2019. Additionally, accounts receivable associated with our direct customers (who have longer payment terms) increased by $31.1. Inventory also increased as a result of a significant number of new product launches, some of which include long distance supply chains. Amounts accrued for variable compensation payments made in Q1 2020 were higher than amounts paid in 2019, driven by our improved financial results. In Q4 2019, we paid $16.3 of interest as a make-whole premium due upon the redemption of our senior notes due in February 2021. Additionally in Q4 2019, we paid $13.0 to settle an interest rate lock contract to hedge interest rate movement on 10-year U.S. Treasury notes in anticipation of the issuance of our senior notes due in January 2029. The increase in cash provided by operating activities in 2020 compared to 2019 was primarily due to strong earnings growth and decreases in working capital, despite posting revenue growth throughout the year. Changes in accounts receivable and inventories were modest and largely offset, while an increase in accounts payable benefited from an increase to our standard payment terms during 2019 and migration of additional vendors in 2020. Amounts accrued for variable compensation payments made in Q1 2021 were higher than amounts paid in 2020, driven by our improved financial results. In Q3 2020, we implemented tax planning which had the effect of accelerating certain foreign tax credits and benefiting our domestic tax payments by approximately $20 during 2020. 24 Cash provided by (used in) investing activities Cash Flow Data—Investing Activities Capital expenditures Changes in investments, net Acquisitions, net of cash acquired Proceeds from business divestitures, net of costs to sell Other Net cash provided by (used in) investing activities February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ $ (73.4) $ 2.2 (3.7) 72.6 6.8 4.5 $ (81.4) $ — (226.2) (0.3) 36.3 (271.6) $ (87.9) 73.5 (68.3) 4.1 31.1 (47.5) Capital expenditures in 2020, 2019 and 2018 were primarily related to investments in manufacturing operations, customer-facing facilities and product development. The decrease in capital expenditures in 2020 compared to 2019 and 2018 was primarily due to spending in prior years related to the establishment of the Learning + Innovation Center in Munich. In 2020, we sold PolyVision for net proceeds of $72.6. See Note 21 to the consolidated financial statements for additional information. In 2019, we completed (1) the acquisition of Orangebox Group Limited for a purchase price of $78.9 less a $0.5 adjustment for working capital and (2) the acquisition of Smith System Manufacturing Company for a purchase price of $140.0 plus an $8.4 adjustment for working capital. See Note 20 to the consolidated financial statements for additional information. In 2019, other investing activities primarily included $22.1 of proceeds related to maturities of COLI policies and $20.5 of proceeds from the sale of fixed assets, primarily a corporate aircraft and land in the Americas. Cash provided by (used in) financing activities Cash Flow Data—Financing Activities Dividends paid Common stock repurchases Repayments of long-term debt Borrowing of long-term debt Debt issuance costs Other Net cash provided by (used in) financing activities Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ (69.1) $ (8.7) (2.9) — — (1.2) $ (81.9) $ (64.3) $ (4.2) (252.7) 450.0 (7.5) 1.0 $ 122.3 $ (61.0) (33.8) (2.7) — — — (97.5) We paid dividends of $0.145, $0.135, and $0.1275 per common share during each quarter in 2020, 2019 and 2018, respectively. On March 24, 2020, our Board of Directors declared a dividend of $0.07 per common share to be paid in Q1 2021. During 2020, 2019 and 2018, we made common stock repurchases of $8.7, $4.2, and $33.8, respectively, all of which related to our Class A Common Stock. As of February 28, 2020, we had $95.0 of remaining availability under the $150 share repurchase program approved by our Board of Directors in 2016. Common stock repurchases included repurchases of Class A Common Stock to enable participants to satisfy tax withholding obligations upon vesting of restricted stock, restricted stock units and performance units, pursuant to the terms of our Incentive Compensation Plan, of $4.8, $3.9, and $6.5 in 2020, 2019 and 2018, respectively. In 2019, we issued $450 of unsecured unsubordinated senior notes due in January 2029. The bond discount of $3.5 and direct debt issuance costs of $4.0 were deferred and are being amortized over the life of the notes. We used a portion of the proceeds to redeem our $250 unsecured unsubordinated senior notes due in February 2021. 25 Capital Resources Off-Balance Sheet Arrangements In certain cases, we guarantee completion of contracts by our dealers. Due to the contingent nature of guarantees, the full value of the guarantees is not recorded on our Consolidated Balance Sheets; however, when necessary, we record reserves to cover potential losses. As of February 28, 2020 and February 22, 2019, there were no reserves for guarantees recorded on our Consolidated Balance Sheets. Contractual Obligations Our contractual obligations as of February 28, 2020 were as follows: Contractual Obligations $ Long-term debt and short-term borrowings Estimated interest on debt obligations Operating leases Committed capital expenditures Purchase obligations Other liabilities Employee benefit and compensation obligations Total 484.3 $ 209.2 296.7 29.8 35.9 0.5 305.1 Total $ 1,361.5 $ Payments Due by Period 1-3 Years Less than 1 Year 3-5 Years More than 5 Years 2.9 $ 24.2 50.6 29.8 23.8 0.5 170.2 302.0 $ 5.8 $ 48.1 88.0 — 12.1 — 39.5 193.5 $ 31.9 $ 46.3 68.3 — — — 22.2 168.7 $ 443.7 90.6 89.8 — — — 73.2 697.3 Total consolidated debt as of February 28, 2020 was $484.3. Of our total debt, $443.3 is in the form of term notes due in 2029 and $39.9 is related to financing secured by two of our corporate aircraft due in 2024. We have commitments related to certain sales offices, showrooms, warehouses and equipment under non- cancelable operating leases that expire at various dates through 2031. Minimum payments under operating leases, net of sublease rental income, are presented in the contractual obligations table above. Committed capital expenditures represent obligations we have related to property, plant and equipment purchases. Purchase obligations represent obligations under non-cancelable contracts to purchase goods or services beyond the needs of meeting current backlog or production. Other liabilities represent obligations for foreign exchange forward contracts. Employee benefit and compensation obligations represent contributions and benefit payments expected to be made for our post-retirement, pension, deferred compensation, defined contribution, severance arrangements and variable compensation plans. Our obligations related to post-retirement benefit plans are not contractual, and the plans could be amended at the discretion of the Compensation Committee of our Board of Directors. We limited our disclosure of post-retirement and pension contributions and benefit payments to 10 years as information beyond this time period was not available. See Note 15 to the consolidated financial statements for additional information. The contractual obligations table above is presented as of February 28, 2020. The amounts of these obligations could change materially over time as new contracts or obligations are initiated and existing contracts or obligations are terminated or modified. We anticipate the cash expected to be generated from future operations and current cash and cash equivalents, funds available under our credit facilities and funds available from COLI will be sufficient to fulfill our existing contractual obligations. 26 Liquidity Facilities Our total liquidity facilities as of February 28, 2020 were: Liquidity Facilities Global committed bank facility Various uncommitted lines Total credit lines available Less: borrowings outstanding Available capacity February 28, 2020 $ $ 250.0 23.3 273.3 (0.2) 273.1 We have a $250.0 global committed five-year bank facility in effect through 2025. As of February 28, 2020, there were no borrowings outstanding under the facility, and our availability was not limited. The facility requires us to satisfy two financial covenants: (1) a maximum leverage ratio covenant, which is measured by the ratio of indebtedness less liquidity to trailing four quarter adjusted EBITDA (as defined in the credit agreement) and is required to be less than 3.5:1, and (2) a minimum interest coverage ratio covenant, which is measured by the ratio of trailing four quarter adjusted EBITDA (as defined in the credit agreement) to trailing four quarter interest expense and is required to be no less than 3.0:1. As of February 28, 2020, we were in compliance with all covenants under the facility. In Q1 2021, we borrowed $250.0 against this facility to provide additional liquidity in light of the uncertainty related to COVID-19. See Note 24 to the consolidated financial statements for additional information. The various uncommitted lines may be changed or canceled by the applicable lenders at any time. There was $0.2 of outstanding borrowings with an interest rate of 0.65% under uncommitted facilities as of February 28, 2020. In addition, we have credit agreements of $34.5 which can be utilized to support letters of credit, bank guarantees or foreign exchange contracts. Letters of credit and bank guarantees of $14.9 were outstanding under these facilities as of February 28, 2020. There were no draws against our letters of credit during 2020 or 2019. Total consolidated debt as of February 28, 2020 was $484.3. Our debt primarily consists of $443.3 in term notes due in 2029 with an effective interest rate of 5.6%. In addition, we have a term loan with a balance as of February 28, 2020 of $39.9. This term loan has a floating interest rate based on 30-day LIBOR plus 1.20% and is due in 2024. The term notes are unsecured, and the term loan is secured by our corporate aircraft. The term notes and the term loan contain no financial covenants and are not cross-defaulted to our other debt facilities. See Note 13 to the consolidated financial statements for additional information. Liquidity Outlook At February 28, 2020, our total liquidity, comprised of cash, cash equivalents and the cash surrender value of COLI, aggregated to $701.0, and during Q1 2021, we borrowed $250.0 under our unsecured revolving credit facility to provide additional liquidity in light of the uncertainty related to COVID-19. Our current cash, cash equivalents, funds available from COLI and cash generated from operations are expected to be sufficient to finance our known and foreseeable liquidity needs, but our ability to foresee future cash needs is limited in light of current global economic conditions. Our significant funding requirements include operating expenses, non-cancelable operating lease obligations, capital expenditures, variable compensation and retirement plan contributions, dividend payments and debt service obligations. We have flexibility over some of these uses of cash, including capital expenditures and discretionary operating expenses, to preserve our liquidity position, and we expect capital expenditures in 2021 will be lower than the $73.4 in 2020. 27 During Q1 2021, the COVID-19 pandemic and the actions taken by various governments and third parties to combat the spread of COVID-19 (including, in some cases, mandatory quarantines and other suspensions of non- essential business operations) have led to significant disruptions in our manufacturing and distribution operations and supply chains, including temporary reductions or suspensions of operations at many of our manufacturing and distribution locations around the world. In addition, many of our customers have been unable to receive products from us or our dealers and have delayed deliveries of existing orders, and our incoming orders have declined significantly during Q1 2021. These disruptions have caused a significant reduction in our revenue during Q1 2021 and are expected to continue to negatively impact our revenue and cash flows while the impact of COVID-19 continues. In order to reduce our cash outflows during this period of time, we have implemented temporary layoffs for our manufacturing employees at locations where operations have been temporarily reduced or suspended, and we have temporarily reduced the pay and/or working hours for much of our salaried workforce. We have also reduced spending in a variety of areas, including: travel, events, overtime, temporary labor, annual merit increases, project spending and capital expenditures. During the first few weeks of March 2020, through an existing share repurchase plan entered into in Q4 2020 pursuant to Rule 10b5-1 under the Exchange Act, we repurchased 3,000,000 shares of our Class A Common Stock at an aggregate cost of $38.6, which represented the total amount authorized under that plan. On March 24, 2020, we announced a quarterly dividend on our common stock of $0.07 per share, or $8.0, to be paid in Q1 2021. Future dividends will be subject to approval by our Board of Directors. 28 Critical Accounting Estimates Management’s Discussion and Analysis of Financial Condition and Results of Operations is based upon our consolidated financial statements and accompanying notes. Our consolidated financial statements were prepared in accordance with accounting principles generally accepted in the United States of America. These principles require the use of estimates and assumptions that affect amounts reported and disclosed in the consolidated financial statements and accompanying notes. Although these estimates are based on historical data and management’s knowledge of current events and actions it may undertake in the future, actual results may differ from the estimates if different conditions occur. The accounting estimates that typically involve a higher degree of judgment and complexity are listed and explained below. These estimates were discussed with the Audit Committee of our Board of Directors and affect all of our segments. Business Combinations and Goodwill We allocate the fair value of purchase consideration to tangible and intangible assets acquired and liabilities assumed based on their estimated fair values. The excess of the fair value of purchase consideration over the fair values of these identifiable assets and liabilities is allocated to goodwill. The allocation of the purchase consideration requires management to make significant estimates and assumptions, especially with respect to intangible assets. These estimates are reviewed with our advisors and can include, but are not limited to, future expected cash flows related to acquired dealer relationships, trademarks and know-how/designs and require estimation of useful lives and discount rates. Our estimates of fair value are based upon assumptions believed to be reasonable but which are inherently uncertain and unpredictable, and as a result, actual results may differ from these estimates. During the measurement period, which is up to one year from the acquisition date, we may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period, any subsequent adjustments are recorded to earnings. During 2020, there were no material acquisitions. See Note 20 to the consolidated financial statements for more information. Annually in Q4, or earlier if conditions indicate it is necessary, the carrying value of each reporting unit is compared to an estimate of its fair value. If the estimated fair value of the reporting unit is less than the carrying value, the difference is recorded as an impairment loss. Goodwill is assigned to and the fair value is tested at the reporting unit level. In 2020, we evaluated goodwill using ten reporting units: the Americas, AMQ, Red Thread, Smith System, Orangebox U.S., EMEA, Orangebox U.K., Designtex, PolyVision and Asia Pacific. During Q4 2020, we performed our annual impairment assessment of goodwill in our reporting units. In the test for potential impairment, we measured the estimated fair values of our reporting units using a discounted cash flow (“DCF”) valuation method. The DCF analysis calculated the present value of projected cash flows and a residual value using discount rates that ranged from 9% to 12%. Considerable management judgment is necessary to evaluate the impact of operating changes and to estimate future cash flows in measuring fair value. Assumptions used in our impairment valuations, such as discount rates, forecasted revenue growth rates, expected operating margins and estimated capital investment, are consistent with our internal projections as of the time of the assessment. These assumptions could change over time, which may result in future impairment charges. We corroborated the results of the DCF analysis with a market-based approach that used observable comparable company information to support the appropriateness of the fair value estimates. There were no impairments to any reporting units in 2020. 29 As of February 28, 2020, we had remaining goodwill recorded on our Consolidated Balance Sheet as follows: Reportable Segment Americas EMEA Other category Total Goodwill 204.4 18.5 10.7 233.6 $ $ As of the valuation date, the enterprise value available for goodwill determined as described above is substantially in excess of the underlying reported value of goodwill for all reporting units. See Note 2 and Note 11 to the consolidated financial statements for additional information. Income Taxes Our annual effective tax rate is based on income, statutory tax rates and tax planning strategies in various jurisdictions in which we operate. Tax laws are complex and subject to different interpretations by the taxpayer and respective governmental taxing authorities. Significant judgment is required in determining our tax expense and in evaluating tax positions. We are audited by the U.S. Internal Revenue Service under the Compliance Assurance Process (“CAP”). Under CAP, the U.S. Internal Revenue Service works with large business taxpayers to identify and resolve issues prior to the filing of a tax return. Accordingly, we expect to record minimal liabilities for U.S. Federal uncertain tax positions. Tax positions are reviewed regularly for state, local and non-U.S. tax liabilities associated with uncertain tax positions. Deferred income tax assets and liabilities are recognized for the estimated future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. These assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which the temporary differences are expected to reverse. In evaluating our ability to recover deferred tax assets within the jurisdiction from which they arise, we consider all positive and negative evidence. These expectations require significant judgment and are developed using forecasts of future taxable income that are consistent with the internal plans and estimates we are using to manage the underlying business as of the time of the evaluation. Changes in tax laws and rates could also affect recorded deferred tax assets and liabilities in the future. Future tax benefits are recognized to the extent that realization of these benefits is considered more likely than not. As of February 28, 2020, we recorded tax benefits from net operating loss carryforwards of $39.3. We also have recorded valuation allowances totaling $3.2 against these assets, which reduced our recorded tax benefit to $36.1. It is considered more likely than not that a $36.1 cash benefit will be realized on these carryforwards in future periods. This determination is based on the expectation that related operations will be sufficiently profitable or various tax, business and other planning strategies will enable us to utilize the carryforwards. To the extent that available evidence raises doubt about the realization of a deferred tax asset, a valuation allowance would be established or adjusted. A change in judgment regarding our expected ability to realize deferred tax assets would be accounted for as a discrete tax expense or benefit in the period in which it occurs. Additionally, we have deferred tax assets related to tax credit carryforwards of $19.1 comprised primarily of United States foreign tax credits and investment tax credits granted by the Czech Republic. The U.S. foreign tax credit carryforward period is 10 years, and utilization of foreign tax credits is restricted to 21% of foreign source taxable income in that year. We have projected our pretax domestic earnings and foreign source income and expect to utilize $11.1 of excess foreign tax credits within the allowable carryforward period. The carryforward period for the Czech Republic investment tax credits is also 10 years. We have projected our pretax earnings in the Czech Republic and expect to utilize the entire $6.0 of credits within the allowable carryover period. Valuation allowances are recorded to the extent realization of the tax credit carryforwards is not more likely than not. See Note 17 to the consolidated financial statements for additional information. 30 Pension and Other Post-Retirement Benefits We sponsor a number of domestic and foreign plans to provide pension, medical and life insurance benefits to retired employees. As of February 28, 2020 and February 22, 2019, the fair value of plan assets, benefit plan obligations and funded status of these plans were as follows: Fair value of plan assets Benefit plan obligations Funded status Defined Benefit Pension Plans Post-Retirement Plans February 28, 2020 February 22, 2019 February 28, 2020 February 22, 2019 $ $ 31.3 $ 82.5 (51.2) $ 30.0 $ 76.2 (46.2) $ — $ 44.3 (44.3) $ — 40.7 (40.7) The post-retirement medical and life insurance plans are unfunded. As of February 28, 2020, approximately 64% of our defined benefit pension obligations is related to our non-qualified supplemental retirement plan that is limited to a select group of management approved by the Compensation Committee of our Board of Directors and is unfunded. A portion of our investments in whole life and variable life COLI policies with a net cash surrender value of $160.0 as of February 28, 2020 are intended to be utilized as a long-term funding source for post-retirement medical benefits, deferred compensation and defined benefit pension plan obligations. The asset values of the COLI policies are not segregated in a trust specifically for the plans and thus are not considered plan assets. Changes in the values of these policies have no effect on the post-retirement benefits expense, defined benefit pension expense or benefit obligations recorded in the consolidated financial statements. We recognize the cost of benefits provided during retirement over the employees’ active working lives. Inherent in this approach is the requirement to use various actuarial assumptions to predict and measure costs and obligations many years prior to the settlement date. Key actuarial assumptions that require significant management judgment and have a material impact on the measurement of our consolidated benefits expense and benefit obligations include, among others, the discount rate and health care cost trend rates. These and other assumptions are reviewed with our actuaries and updated annually based on relevant external and internal factors and information, including, but not limited to, benefit payments, expenses paid from the plan, rates of termination, medical inflation, regulatory requirements, plan changes and governmental coverage changes. To conduct our annual review of discount rates, we perform a matching exercise of projected plan cash flows against spot rates on a yield curve comprised of high quality corporate bonds as of the measurement date (the Ryan ALM Top Third curve). The measurement dates for our retiree benefit plans are consistent with the last day in February. Accordingly, we select discount rates to measure our benefit obligations that are consistent with market indices at the end of February. Based on consolidated benefit obligations as of February 28, 2020, a one percentage point decline in the weighted-average discount rate used for benefit plan measurement purposes would have changed the 2020 consolidated benefits expense by less than $1 and the consolidated benefit obligations by less than $15. All obligation-related actuarial gains and losses are amortized using a straight-line method over the average remaining service period of active plan participants. To conduct our annual review of healthcare cost trend rates, we model our actual claims cost data over a historical period, including an analysis of the pre-65 age group and other important demographic components of our covered retiree population. This data is adjusted to eliminate the impact of plan changes and other factors that would tend to distort the underlying healthcare cost inflation trends. Our initial healthcare cost trend rate is reviewed annually and adjusted as necessary to remain consistent with recent historical experience and our expectations regarding short-term future trends. As of February 28, 2020, our initial rate of 6.20% for pre-age 65 retirees was trended downward by each year, until the ultimate trend rate of 4.50% was reached. The ultimate trend rate is adjusted annually, as necessary, to approximate the current economic view on the rate of long-term inflation plus an appropriate healthcare cost premium. Post-age 65 trend rates are not applicable as our plan provides a fixed subsidy for post-age 65 benefits. Based on consolidated benefit obligations as of February 28, 2020, a one percentage point increase or decrease in the assumed healthcare cost trend rates would have changed the 2020 consolidated benefits expense by less than $1 and changed the consolidated benefit obligations by less than $1. All actuarial gains and losses are 31 amortized using a straight-line method, over at least the minimum amortization period prescribed by accounting guidance. Despite the previously described policies for selecting key actuarial assumptions, we periodically experience material differences between assumed and actual experience. Our consolidated net unamortized prior service credits and net actuarial losses are recorded in Accumulated other comprehensive income (loss) on the Consolidated Balance Sheets. See Note 15 to the consolidated financial statements for additional information. Forward-Looking Statements From time to time, in written and oral statements, we discuss our expectations regarding future events and our plans and objectives for future operations. These forward-looking statements discuss goals, intentions and expectations as to future trends, plans, events, results of operations or financial condition, or state other information relating to us, based on current beliefs of management as well as assumptions made by, and information currently available to, us. Forward-looking statements generally are accompanied by words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “forecast,” “intend,” “may,” “possible,” “potential,” “predict,” “project,” or other similar words, phrases or expressions. Although we believe these forward-looking statements are reasonable, they are based upon a number of assumptions concerning future conditions, any or all of which may ultimately prove to be inaccurate. Forward-looking statements involve a number of risks and uncertainties that could cause actual results to vary from our expectations because of factors such as, but not limited to, competitive and general economic conditions domestically and internationally; acts of terrorism, war, governmental action, natural disasters, pandemics and other Force Majeure events; the COVID-19 pandemic and the actions taken by various governments and third parties to combat the pandemic; changes in the legal and regulatory environment; changes in raw material, commodity and other input costs; currency fluctuations; changes in customer demands; and the other risks and contingencies detailed in this Report and our other filings with the SEC. We undertake no obligation to update, amend or clarify forward-looking statements, whether as a result of new information, future events or otherwise. Recently Issued Accounting Standards See Note 3 to the consolidated financial statements for information regarding recently issued accounting standards. Item 7A. Quantitative and Qualitative Disclosures About Market Risk: We are exposed to market risks from foreign currency exchange, interest rates, commodity prices and fixed income and equity prices, which could affect our operating results, financial position and cash flows. Foreign Currency Exchange Risk We are exposed to foreign currency exchange rate risk primarily on sales commitments, anticipated sales and purchases and assets and liabilities denominated in currencies other than the U.S. dollar. We seek to manage our foreign exchange risk largely through operational means, including matching revenue with same-currency costs and assets with same-currency liabilities. In 2020, 2019 and 2018, we transacted business in 17 primary currencies worldwide, of which the most significant were the U.S. dollar, the euro, the Canadian dollar, the U.K. pound sterling, the Mexican peso, the Chinese renminbi, the Malaysian ringgit and the Indian rupee. Revenue from foreign locations represented approximately 34% of our consolidated revenue in 2020, 31% in 2019 and 33% in 2018. We actively manage the foreign currency exposures that are associated with committed foreign currency purchases and sales created in the normal course of business at the local entity level. Exposures that cannot be naturally offset within a local entity to an immaterial amount are often netted with offsetting exposures at other entities or hedged with foreign currency derivatives. We do not use foreign currency derivatives for trading or speculative purposes. Our results are affected by the strength of the currencies in countries where we manufacture or purchase goods relative to the strength of the currencies in countries where our products are sold. We estimate that an additional 10% strengthening of the U.S. dollar against local currencies would have increased operating income by less than $5 in each of 2020, 2019 and 2018. These estimates assume no changes other than the U.S. dollar exchange rate itself. However, this quantitative measure has inherent limitations. The sensitivity analysis disregards the possibility that U.S. dollar and other exchange rates can move in opposite directions and that gains from one currency may or may not be offset by losses from another currency. 32 The translation of the assets and liabilities of our international subsidiaries is made using the foreign currency exchange rates as of the end of the fiscal year. Translation adjustments are not included in determining net income but are included in Accumulated other comprehensive income (loss) within shareholders’ equity on the Consolidated Balance Sheets until a sale or substantially complete liquidation of the net investment in the international subsidiary takes place. In certain markets, we could recognize a significant gain or loss related to unrealized cumulative translation adjustments if we were to exit the market and liquidate our net investment. As of February 28, 2020 and February 22, 2019, the cumulative net currency translation adjustments reduced shareholders’ equity by $57.5 and $47.4, respectively. Foreign currency exchange gains and losses reflect transaction gains and losses, which arise from monetary assets and liabilities denominated in currencies other than a business unit’s functional currency and are recorded in Other income, net on the Consolidated Statements of Income. In 2020, 2019 and 2018, net foreign currency exchange gains were $0.3, $0.3 and $4.8, respectively. See Note 2 to the consolidated financial statements for additional information. Interest Rate Risk We are exposed to interest rate risk primarily on our cash equivalents, long-term investments and short-term and long-term borrowings. Our cash is primarily held in money market funds invested in U.S. government debt securities. The risk on our short-term and long-term borrowings is primarily related to a floating interest rate loan with a balance of $39.9 and $42.7 as of February 28, 2020 and February 22, 2019, respectively. This loan bears a floating interest rate based on 30-day LIBOR plus 1.20%. We estimate a 1% increase in interest rates would have increased our net income by less than $1 in 2020, 2019 and 2018, mainly as a result of higher interest income on our cash equivalents and investments. Significant changes in interest rates could have an impact on the market value of our cash equivalents. However, this quantitative measure has inherent limitations since not all of our investments are in similar asset classes. See Note 7 and Note 13 to the consolidated financial statements for additional information. Commodity Price Risk We are exposed to commodity price risk primarily on our raw material purchases. These raw materials are not rare or unique to our industry. The cost of steel, petroleum-based products, aluminum, other metals, wood, particleboard and other commodities, such as fuel and energy, has fluctuated in recent years due to changes in global supply and demand. Our gross margins could be affected if these types of costs continue to fluctuate. We actively manage these raw material costs through global sourcing initiatives and price increases on our products. However, in the short-term, rapid increases in raw material costs can be very difficult to offset with price increases because of contractual agreements with our customers, and it is difficult to find effective financial instruments to hedge against such changes. As a result of changes in commodity costs, cost of sales decreased approximately $18 during 2020 and increased approximately $36 and approximately $13 in 2019 and 2018, respectively. The decrease in commodity costs during 2020 was driven primarily by lower steel costs. The increase in commodity costs during 2019 and 2018 was driven primarily by higher steel and fuel costs. We estimate that a 1% increase in commodity prices, assuming no offsetting benefit of price increases, would have decreased our operating income by approximately $13 in 2020 and 2019, and approximately $12 in 2018. This quantitative measure has inherent limitations given the likelihood of implementing pricing actions to offset significant increases in commodity prices. 33 Fixed Income and Equity Price Risk We are exposed to fixed income and equity price risk primarily on the cash surrender value associated with our investments in variable life COLI policies, which totaled $49.7 as of February 28, 2020. Our variable life COLI policies were allocated at approximately 30% fixed income and 70% equity investments as of February 28, 2020. We estimate a 10% adverse change in the value of the equity portion of our variable life COLI investments would reduce our net income by approximately $4 in 2020 and $3 in 2019 and 2018. However, given that a portion of the investments in COLI policies are intended to be utilized as a long-term funding source for deferred compensation obligations and the related earnings associated with these obligations are driven by participant investment elections that often include equity market allocations, any adverse change in the equity portion of our variable life COLI investments may be partially offset by reductions in deferred compensation liabilities. We estimate that the risk of changes in the value of the variable life COLI investments due to other factors, including changes in interest rates, yield curve and portfolio duration, would not have a material impact on our results of operations or financial condition. This quantitative measure has inherent limitations since not all of our investments are in similar asset classes. See Note 10 to the consolidated financial statements for additional information. 34 Item 8. Financial Statements and Supplementary Data: MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING Management is responsible for establishing and maintaining effective internal control over financial reporting. This system is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America. Our internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States of America, and that receipts and expenditures are being made only in accordance with authorizations of management and the Board of Directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of our assets that could have a material effect on the financial statements. Because of its inherent limitations, a system of internal control over financial reporting can provide only reasonable assurance and may not prevent or detect all misstatements. Further, because of changes in conditions, effectiveness of internal control over financial reporting may vary over time. Management assessed the effectiveness of the system of internal control over financial reporting based on the framework in Internal Control—Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management determined that our system of internal control over financial reporting was effective as of February 28, 2020. Deloitte & Touche LLP, the independent registered certified public accounting firm that audited our financial statements included in this annual report on Form 10-K, also audited the effectiveness of our internal control over financial reporting, as stated in their report which is included herein. 35 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Shareholders and the Board of Directors of Steelcase Inc. Opinion on Internal Control over Financial Reporting We have audited the internal control over financial reporting of Steelcase Inc. and subsidiaries (the “Company”) as of February 28, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of February 28, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended February 28, 2020, of the Company and our report dated April 27, 2020, expressed an unqualified opinion on those financial statements and included an explanatory paragraph regarding the Company's adoption of FASB Accounting Standards Update 2016-02, Leases (Topic 842), using the modified retrospective approach. Basis for Opinion The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. Definition and Limitations of Internal Control over Financial Reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. /s/ Deloitte & Touche LLP Grand Rapids, Michigan April 27, 2020 36 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Shareholders and the Board of Directors of Steelcase Inc. Opinion on the Financial Statements We have audited the accompanying consolidated balance sheets of Steelcase Inc. and subsidiaries (the "Company") as of February 28, 2020 and February 22, 2019, the related consolidated statements of income, comprehensive income, changes in shareholders’ equity, and cash flows, for each of the three years in the period ended February 28, 2020, and the related notes and the schedule listed in the Index at Item 15 (collectively referred to as the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of February 28, 2020 and February 22, 2019, and the results of its operations and its cash flows for each of the three years in the period ended February 28, 2020, in conformity with accounting principles generally accepted in the United States of America. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of February 28, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated April 27, 2020, expressed an unqualified opinion on the Company's internal control over financial reporting. Change in Accounting Principle As discussed in Note 3 to the financial statements, in the first quarter of 2020, the Company adopted FASB Accounting Standards Update 2016-02, Leases (Topic 842), using the modified retrospective approach. Basis for Opinion These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. Critical Audit Matter The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 37 Goodwill - AMQ and Orangebox U.K. Reporting Units - Refer to Note 11 to the financial statements Critical Audit Matter Description The Company’s evaluation of goodwill for impairment involves the comparison of the fair value of each reporting unit to its carrying value. The Company used the income approach with the discounted cash flow valuation method to estimate fair value, which requires management to make significant estimates and assumptions related to discount rates, forecasted revenue growth rates, and expected operating margins. Changes in these assumptions could have a significant impact on either the fair value, the amount of any goodwill impairment charge, or both. The Company corroborated the results of the discounted cash flow analysis with a market-based approach that used observable comparable company information to support the appropriateness of the fair value estimates. The goodwill balance was $233.6 million as of February 28, 2020, of which $31.5 million was allocated to the AMQ Reporting Unit (“AMQ”) and $18.5 million was allocated to the Orangebox U.K. Reporting Unit (“Orangebox U.K.”). The fair values of AMQ and Orangebox U.K. exceeded their carrying values as of the measurement date and, therefore, no impairment was recognized. We identified goodwill for AMQ and Orangebox U.K. as a critical audit matter because of the significant judgments made by management to estimate the fair values of AMQ and Orangebox U.K. given the sensitivity of operating changes on future cash flows for these reporting units. This required a high degree of auditor judgment and an increased extent of effort, including the need to involve our fair value specialists, when performing audit procedures to evaluate the reasonableness of management’s estimates and assumptions related to selection of discount rates, forecasted revenue growth rates, and expected operating margins. How the Critical Audit Matter Was Addressed in the Audit Our audit procedures related to discount rates, forecasted revenue growth rates, and expected operating margins used by management to estimate the fair values of AMQ and Orangebox U.K. included the following, among others: We tested the effectiveness of controls over management’s goodwill impairment evaluation, including those over the determination of the fair values of AMQ and Orangebox U.K., such as controls related to management’s selection of discount rates, forecasted revenue growth rates, and expected operating margins. We evaluated management’s ability to accurately forecast revenue growth rates and operating margins by comparing actual results to management’s historical forecasts. We evaluated the reasonableness of management’s forecasted revenue growth rates and operating margins by comparing the forecasts to: • Historical revenues and operating margins. • Internal communications to management and the Board of Directors. • Forecasted information included in Company press releases as well as in analyst and industry reports for the Company. With the assistance of our fair value specialists, we evaluated the reasonableness of the (1) valuation methodology and (2) discount rates by: • Testing the source information underlying the determination of the discount rates and the mathematical accuracy of the calculation. • Developing a range of independent estimates and comparing those to the discount rates selected by management. /s/ Deloitte & Touche LLP Grand Rapids, Michigan April 27, 2020 We have served as the Company's auditor since 2009. 38 STEELCASE INC. CONSOLIDATED STATEMENTS OF INCOME (in millions, except per share data) Year Ended Revenue Cost of sales Gross profit Operating expenses Operating income Interest expense Investment income Other income, net Income before income tax expense Income tax expense Net income Earnings per share: Basic Diluted $ February 28, 2020 3,723.7 $ 2,508.5 1,215.2 958.2 257.0 (27.3) 5.4 10.1 245.2 45.5 199.7 $ February 22, 2019 3,443.2 $ 2,355.3 1,087.9 904.3 183.6 (37.5) 2.9 14.9 163.9 37.9 126.0 $ February 23, 2018 3,055.5 2,050.3 1,005.2 850.0 155.2 (17.5) 1.5 22.3 161.5 80.8 80.7 $ $ $ 1.67 $ 1.66 $ 1.06 $ 1.05 $ 0.68 0.68 See accompanying notes to the consolidated financial statements. 39 STEELCASE INC. CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (in millions) Net income Other comprehensive income (loss), gross: Unrealized gain (loss) on investments Pension and other post-retirement liability adjustments Derivative adjustments Foreign currency translation adjustments Total other comprehensive income (loss), gross Other comprehensive income (loss), tax (expense) benefit: Unrealized gain (loss) on investments Pension and other post-retirement liability adjustments Derivative adjustments Foreign currency translation adjustments Total other comprehensive income, tax benefit Other comprehensive income (loss), net: Unrealized gain (loss) on investments Pension and other post-retirement liability adjustments Derivative adjustments Foreign currency translation adjustments Total other comprehensive income (loss), net Comprehensive income Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 199.7 $ 126.0 $ 80.7 (0.1) (16.9) 1.3 (10.1) (25.8) — 4.1 (0.3) — 3.8 0.4 (6.6) (12.9) (22.7) (41.8) (0.1) 1.6 3.3 — 4.8 — 1.1 — 38.6 39.7 — 0.6 — — 0.6 (0.1) (12.8) 1.0 (10.1) (22.0) 177.7 $ 0.3 (5.0) (9.6) (22.7) (37.0) 89.0 $ — 1.7 — 38.6 40.3 121.0 $ See accompanying notes to the consolidated financial statements. 40 STEELCASE INC. CONSOLIDATED BALANCE SHEETS (in millions, except share data) ASSETS Current assets: Cash and cash equivalents Accounts receivable, net of allowances of $9.4 and $8.7 Inventories Prepaid expenses Other current assets Total current assets Property, plant and equipment, net of accumulated depreciation of $977.7 and $1,009.3 Company-owned life insurance ("COLI") Deferred income taxes Goodwill Other intangible assets, net of accumulated amortization of $56.7 and $55.8 Investments in unconsolidated affiliates Right-of-use operating lease assets Other assets Total assets LIABILITIES AND SHAREHOLDERS’ EQUITY Current liabilities: Accounts payable Short-term borrowings and current portion of long-term debt Current operating lease obligations Accrued expenses: Employee compensation Employee benefit plan obligations Accrued promotions Customer deposits Other Total current liabilities Long-term liabilities: Long-term debt less current maturities Employee benefit plan obligations Long-term operating lease obligations Other long-term liabilities Total long-term liabilities Total liabilities Shareholders’ equity: Preferred stock-no par value; 50,000,000 shares authorized, none issued and outstanding Class A common stock-no par value; 475,000,000 shares authorized, 89,589,111 and 87,594,913 issued and outstanding Class B common stock-no par value, convertible into Class A common stock on a one-for-one basis; 475,000,000 shares authorized, 27,612,889 and 29,171,697 issued and outstanding Additional paid-in capital Accumulated other comprehensive income (loss) Retained earnings Total shareholders’ equity Total liabilities and shareholders’ equity February 28, 2020 February 22, 2019 $ $ $ 541.0 $ 372.4 215.0 21.6 38.8 1,188.8 426.3 160.0 124.6 233.6 102.9 52.3 237.9 39.0 2,565.4 $ 244.3 $ 2.9 43.1 191.7 44.7 35.3 28.6 100.3 690.9 481.4 148.3 214.0 60.4 904.1 1,595.0 261.3 390.3 224.8 19.5 52.7 948.6 455.5 156.1 135.8 240.8 119.3 56.9 — 29.4 2,142.4 241.2 4.1 — 168.1 37.1 27.7 20.0 97.0 595.2 482.9 141.6 — 72.9 697.4 1,292.6 — — — — — 28.4 (69.3 ) 1,011.3 970.4 2,565.4 $ — 16.4 (47.3) 880.7 849.8 2,142.4 $ See accompanying notes to the consolidated financial statements. 41 STEELCASE INC. CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY (in millions, except share and per share data) Changes in common shares outstanding: Common shares outstanding, beginning of period Common stock issuances Common stock repurchases Performance units issued as common stock Restricted units issued as common stock Common shares outstanding, end of period Changes in paid-in capital (1): Paid-in capital, beginning of period Common stock issuances Common stock repurchases Performance units and restricted stock units expense Other Paid-in capital, end of period $ Changes in accumulated other comprehensive income (loss): Accumulated other comprehensive income (loss), beginning of period Other comprehensive income (loss) Accumulated other comprehensive income (loss), end of period Changes in retained earnings: Retained earnings, beginning of period Net income Dividends paid Common stock repurchases Retained earnings, end of period Total shareholders' equity February 28, 2020 Year Ended February 22, 2019 February 23, 2018 116,766,610 41,941 (524,379) — 917,828 117,202,000 116,157,443 53,029 (287,328) 209,353 634,113 116,766,610 117,323,347 50,445 (2,410,671) 346,744 847,578 116,157,443 16.4 $ 0.7 (8.7) 16.0 4.0 28.4 (47.3) (22.0) (69.3) 880.7 199.7 (69.1) — 1,011.3 4.6 $ 0.8 (4.2) 16.9 (1.7) 16.4 (10.3) (37.0) (47.3) 819.0 126.0 (64.3) — 880.7 849.8 $ — 0.7 (16.0) 18.4 1.5 4.6 (50.6) 40.3 (10.3) 817.1 80.7 (61.0) (17.8) 819.0 813.3 $ 970.4 $ (1) Shares of our Class A and Class B common stock have no par value; thus, there are no balances for common stock. See accompanying notes to the consolidated financial statements. 42 STEELCASE INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (in millions) Year Ended February 28, 2020 February 22, 2019 February 23, 2018 OPERATING ACTIVITIES Net income Adjustments to reconcile net income to net cash provided by operating activities: $ 199.7 $ 126.0 $ Depreciation and amortization (Gain)/loss on business divestitures Gains related to sales of investments in unconsolidated affiliates Deferred income taxes Non-cash stock compensation Equity in income of unconsolidated affiliates Dividends received from unconsolidated affiliates Loss on derivative instruments Other Changes in operating assets and liabilities, net of acquisitions and divestitures Accounts receivable Inventories Long-term income taxes receivable Other assets Accounts payable Employee compensation liabilities Accrued expenses and other liabilities Net cash provided by operating activities INVESTING ACTIVITIES Capital expenditures Proceeds from disposal of fixed assets Purchases of investments Liquidations of investments Proceeds related to sales of investments in unconsolidated affiliates Proceeds from COLI policies Proceeds from business divestitures, net of costs to sell Acquisitions, net of cash acquired Other Net cash provided by (used in) investing activities FINANCING ACTIVITIES Dividends paid Common stock repurchases Borrowings on lines of credit Repayments on lines of credit Borrowing of long-term debt Repayments of long-term debt Debt issuance costs Other Net cash provided by (used in) financing activities Effect of exchange rate changes on cash and cash equivalents Net increase (decrease) in cash, cash equivalents and restricted cash Cash and cash equivalents and restricted cash, beginning of period (1) Cash and cash equivalents and restricted cash, end of period (2) $ 85.6 (19.6) — 12.1 16.7 (12.2) 12.5 — (0.2) 7.2 (6.2) (7.8) 5.9 10.8 36.7 19.6 360.8 (73.4) 1.8 — 2.2 — 4.2 72.6 (3.7) 0.8 4.5 (69.1) (8.7) — — — (2.9) — (1.2) (81.9) (1.1) 282.3 264.8 547.1 $ 81.6 0.4 — (0.8) 17.7 (13.7) 9.1 (13.0) (12.9) (66.4) (24.0) — 10.2 8.5 21.1 (12.6) 131.2 (81.4) 20.5 — — — 22.1 (0.3) (226.2) (6.3) (271.6) (64.3) (4.2) 323.1 (323.1) 450.0 (252.7) (7.5) 1.0 122.3 (2.7) (20.8) 285.6 264.8 $ 80.7 65.9 (0.4) (14.4) 52.9 19.1 (12.8) 10.3 — (9.1) 18.5 (8.5) 18.7 4.5 (0.7) (13.8) 16.1 227.0 (87.9) 7.9 (52.1) 125.6 19.0 4.2 4.1 (68.3) — (47.5) (61.0) (33.8) — — — (2.7) — — (97.5) 4.0 86.0 199.6 285.6 Supplemental Cash Flow Information: Income taxes paid, net of refunds received Interest paid, net of amounts capitalized _______________________________________ (1) These amounts include restricted cash of $3.5, $2.5 and $2.5 as of February 22, 2019, February 23, 2018 and February 24, 2017, respectively. 36.2 $ 34.5 $ 26.7 $ 24.5 $ $ $ 4.8 17.0 (2) These amounts include restricted cash of $6.1, $3.5 and $2.5 as of February 28, 2020, February 22, 2019 and February 23, 2018, respectively. See accompanying notes to the consolidated financial statements. 43 All of these amounts primarily represent funds held in escrow for potential future workers’ compensation claims. The restricted cash balance is included as part of Other assets in the Consolidated Balance Sheets. See accompanying notes to the consolidated financial statements. 44 STEELCASE INC. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 1. NATURE OF OPERATIONS Steelcase is the global leader in furnishing the work experience in office environments. Founded in 1912, we are headquartered in Grand Rapids, Michigan, U.S.A. and employ approximately 12,700 employees. We operate manufacturing and distribution center facilities in 24 principal locations. We distribute products through various channels, including Steelcase independent and company-owned dealers in approximately 800 locations throughout the world, and have led the global office furniture industry in revenue every year since 1974. We operate under the Americas and EMEA reportable segments plus an “Other” category. Additional information about our reportable segments is contained in Note 22. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Principles of Consolidation The consolidated financial statements include the accounts of Steelcase Inc. and its subsidiaries. We consolidate entities in which we maintain a controlling interest. All intercompany transactions and balances have been eliminated in consolidation. We also consolidate variable interest entities when appropriate. Investments in entities where our equity ownership falls between 20% and 50%, or where we otherwise have significant influence, are accounted for under the equity method of accounting. All other investments in unconsolidated affiliates are accounted for under the cost method of accounting. These investments are reported as Investments in unconsolidated affiliates on the Consolidated Balance Sheets, and income from equity method investments and any adjustments to cost method investments are reported in Other income, net on the Consolidated Statements of Income. See Note 12 for additional information. Fiscal Year Our fiscal year ends on the last Friday in February, with each fiscal quarter typically including 13 weeks. The fiscal year ended February 28, 2020 contained 53 weeks, with Q4 2020 containing 14 weeks. Fiscal years ended February 22, 2019 and February 23, 2018 contained 52 weeks. Reference to a year relates to the fiscal year, ended in February of the year indicated, rather than the calendar year, unless indicated by a month or specific date reference. Additionally, Q1, Q2, Q3 and Q4 reference the first, second, third and fourth quarter, respectively, of the fiscal year indicated. All amounts are in millions, except share and per share data, data presented as a percentage or as otherwise indicated. Use of Estimates The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America ("U.S. GAAP") requires management to make estimates and assumptions that affect the amounts and disclosures in the consolidated financial statements and accompanying notes. Although these estimates are based on historical data and management’s knowledge of current events and actions we may undertake in the future, actual results may differ from these estimates under different assumptions or conditions. Foreign Currency For most foreign operations, local currencies are considered the functional currencies. We translate assets and liabilities of these subsidiaries to their U.S. dollar equivalents at exchange rates in effect as of the balance sheet date. Translation adjustments are not included in determining net income but are recorded in Accumulated other comprehensive income (loss) on the Consolidated Balance Sheets unless and until a sale or a substantially complete liquidation of the net investment in the international subsidiary takes place. We translate Consolidated Statements of Income accounts at average exchange rates for the applicable period. Foreign currency transaction gains and losses, net of derivative impacts, arising primarily from changes in exchange rates on foreign currency denominated intercompany loans and other intercompany transactions and balances between foreign locations, are recorded in Other income, net on the Consolidated Statements of Income. 45 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Cash and Cash Equivalents Cash and cash equivalents include demand bank deposits and highly liquid investment securities with an original maturity of three months or less. Cash equivalents are reported at cost and approximate fair value. Outstanding checks in excess of funds on deposit are classified as Accounts payable on the Consolidated Balance Sheets. Our restricted cash balance as of February 28, 2020 and February 22, 2019 was $6.1 and $3.5, respectively, and consisted primarily of funds held in escrow for potential future workers’ compensation and product liability claims. Our restricted cash balance is classified in Other assets on the Consolidated Balance Sheets. Allowances for Credit Losses Allowances for credit losses related to accounts receivable and notes receivable are maintained at a level considered by management to be adequate to absorb an estimate of probable future losses existing at the balance sheet date. In estimating probable losses, we review accounts that are past due or in bankruptcy. We consider an accounts receivable or notes receivable balance past due when payment is not received within the stated terms. We review accounts that may have higher credit risk using information available about the debtor, such as financial statements, news reports and published credit ratings. We also use general information regarding industry trends, the economic environment and information gathered through our network of field-based employees. Using an estimate of current fair market value of any applicable collateral and other credit enhancements, such as third party guarantees, we arrive at an estimated loss for specific concerns and estimate an additional amount for the remainder of trade balances based on historical trends and other factors previously referenced. Receivable balances are written off when we determine the balance is uncollectible. Subsequent recoveries, if any, are credited to bad debt expense when received. Concentrations of Credit Risk Our trade receivables are due from independent dealers as well as direct customers. We monitor and manage the credit risk associated with individual dealers and direct customers. Dealers are responsible for assessing and assuming credit risk of their customers and may require their customers to provide deposits, letters of credit or other credit enhancement measures. Some sales contracts are structured such that the customer payment or obligation is direct to us. In those cases, we typically assume the credit risk. Whether from dealers or direct customers, our trade credit exposures are not concentrated with any particular entity. Inventories Inventories are stated at the lower of cost or net realizable value. The Americas segment primarily uses the last in, first out (“LIFO”) method to value its inventories. The EMEA segment values inventories primarily using the first in, first out method (“FIFO”). Businesses within the Other category primarily use the FIFO or the average cost inventory valuation methods. See Note 8 for additional information. Property, Plant and Equipment Property, plant and equipment are stated at cost. Major improvements that materially extend the useful lives of the assets are capitalized. Expenditures for repairs and maintenance are charged to expense as incurred. Depreciation is provided using the straight-line method over the estimated useful lives of the assets. See Note 9 for additional information. Long-lived assets such as property, plant and equipment are tested for impairment when conditions indicate that the carrying value may not be recoverable. We evaluate several conditions, including, but not limited to, the following: a significant decrease in the market price of an asset or an asset group; a significant adverse change in the extent or manner in which a long-lived asset is being used, including an extended period of idleness; and a current expectation that, more likely than not, a long-lived asset or asset group will be sold or otherwise disposed of significantly before the end of its previously estimated useful life. We review the carrying value of our held and used long-lived assets utilizing estimates of future undiscounted cash flows. If the carrying value of a long-lived asset is considered impaired, an impairment charge is recorded for the amount by which the carrying value of the long-lived asset exceeds its estimated fair value. 46 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. When assets are classified as “held for sale,” losses are recorded for the difference between the carrying amount of the property, plant and equipment and the estimated fair value less estimated selling costs. Assets are considered “held for sale” when it is expected that the asset is going to be sold within twelve months. Goodwill and Other Intangible Assets Goodwill represents the difference between the purchase price and the related underlying tangible and identifiable intangible net asset fair values resulting from business acquisitions. Annually in Q4, or earlier if conditions indicate it is necessary, the carrying value of the reporting unit is compared to an estimate of its fair value. If the estimated fair value of the reporting unit is less than the carrying value, goodwill is impaired and is written down to its estimated fair value. Goodwill is assigned to and the fair value is tested at the reporting unit level. In 2020 and 2019, we evaluated goodwill and intangible assets using ten reporting units: the Americas, Red Thread, EMEA, Asia Pacific, Designtex, PolyVision, AMQ, Smith System, Orangebox U.K. and Orangebox U.S. See Note 11 for additional information. Other intangible assets subject to amortization consist primarily of dealer relationships, trademarks, know- how/designs, proprietary technology and non-compete agreements and are amortized over their estimated useful economic lives using the straight-line method. Other intangible assets not subject to amortization, consisting of certain trademarks, are accounted for and evaluated for potential impairment using an income approach based on the cash flows attributable to the related products. See Note 11 for additional information. Contingencies Loss contingencies are accrued if the loss is probable and the amount of the loss can be reasonably estimated. Legal costs associated with potential loss contingencies are expensed as incurred. We are involved in litigation from time to time in the ordinary course of our business. Based on known information, we do not believe we are party to any lawsuit or proceeding, individually and in the aggregate, that is likely to have a material adverse impact on the consolidated financial statements. Self-Insurance We are self-insured for certain losses relating to domestic workers’ compensation, product liability and short- term disability claims. In 2019, we were also self-insured for employee medical and dental claims. We purchase insurance coverage to reduce our exposure to significant levels of uncertainty for these claims. Self-insured losses are accrued based upon estimates of the aggregate liability for uninsured claims incurred as of the balance sheet date using current and historical claims experience and certain actuarial assumptions. These estimates are subject to uncertainty due to a variety of factors, including extended lag times in the reporting and resolution of claims, and trends or changes in claim settlement patterns, insurance industry practices and legal interpretations. As a result, actual costs could differ significantly from the estimated amounts. Adjustments to estimated reserves are recorded in the period in which the change in estimate occurs. Net Reserve for Estimated Domestic Workers' Compensation Claims Assets: Long-term - Other assets Liabilities: Current - Accrued expenses - other Long-term - Other long-term liabilities Net reserve Year Ended February 28, 2020 February 22, 2019 $ 4.2 $ 4.1 2.7 11.6 14.3 10.1 $ 3.0 12.7 15.7 11.6 $ The other long-term asset balance represents the portion of claims expected to be paid by a third party insurance provider. 47 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Net Reserve for Estimated Product Liability Claims Assets: Long-term - Other long-term assets Liabilities: Current - Accrued expenses - other Long-term - Other long-term liabilities Net reserve Year Ended February 28, 2020 February 22, 2019 $ 1.3 $ 0.6 3.5 4.1 2.8 $ $ 1.5 0.8 4.0 4.8 3.3 The other long-term asset balance represents the portion of claims expected to be paid by a third party insurance provider. The estimate for unpaid employee medical, dental, and short-term disability claims incurred as of February 22, 2019 was $4.3, and is recorded within Accrued expenses: Other on the Consolidated Balance Sheets. There is no accrual as of February 28, 2020 as a result of transitioning our employee medical and dental benefits to a third- party insurance marketplace. Product Warranties We offer warranties ranging from 3 years to lifetime for most products, subject to certain exceptions. These warranties provide for the free repair or replacement of any covered product, part or component that fails during normal use because of a defect in materials or workmanship. The accrued liability for product warranties is based on an estimated amount needed to cover product warranty costs, including product recall and retrofit costs, incurred as of the balance sheet date determined by historical claims experience and our knowledge of current events and actions. Roll-Forward of Accrued Liability for Product Warranties Balance as of beginning of period Accruals related to product warranties, recalls and retrofits Reductions for settlements Currency translation adjustments Balance as of end of period Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 31.0 $ 8.1 (12.3) (0.1) 26.7 $ 36.8 $ 6.1 (11.6) (0.3) 31.0 $ 41.3 10.6 (15.8) 0.7 36.8 Our reserve for estimated settlements expected to be paid beyond one year as of February 28, 2020 and February 22, 2019 was $14.3 and $14.5, respectively, and is included in Other long-term liabilities on the Consolidated Balance Sheets. Pension and Other Post-Retirement Benefits We sponsor a number of domestic and foreign plans to provide pension benefits and medical and life insurance benefits to retired employees. We measure the net over-funded or under-funded positions of our defined benefit pension plans and post-retirement benefit plans as of the end of each fiscal year and display that position as an asset or liability on the Consolidated Balance Sheets. Any unrecognized prior service credit (cost) or actuarial gains (losses) are reported, net of tax, as a component of Accumulated other comprehensive income (loss) in shareholders’ equity. See Note 15 for additional information. 48 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Environmental Matters Environmental expenditures related to current operations are expensed. Expenditures related to an existing condition allegedly caused by past operations, and not associated with current or future revenue generation, are also expensed. Generally, the timing of these accruals coincides with completion of a feasibility study or our commitment to a formal plan of action. Liabilities are recorded on a discounted basis as site-specific plans indicate the amount and timing of cash payments are fixed and reliably determinable. We have ongoing monitoring and identification processes to assess how known exposures are progressing against the accrued cost estimates, as well as processes to identify other potential exposures. Environmental Contingencies Current: Accrued expenses - other Long-term: Other long-term liabilities Total environmental contingencies (discounted) Year Ended February 28, 2020 February 22, 2019 $ $ 1.0 $ 1.9 2.9 $ 0.7 2.4 3.1 The environmental liabilities were discounted using a rate of 3.0% and 3.5% as of February 28, 2020 and February 22, 2019. Our undiscounted liabilities were $3.1 and $3.6 as of February 28, 2020 and February 22, 2019, respectively. Based on our ongoing evaluation of these matters, we believe we have accrued sufficient reserves to absorb the costs of all known environmental assessments and the remediation costs of all known sites. Asset Retirement Obligations We record all known asset retirement obligations for which the liability’s fair value can be reasonably estimated. We also have known conditional asset retirement obligations that are not reasonably estimable due to insufficient information about the timing and method of settlement of the obligation. Accordingly, these obligations have not been recorded in the consolidated financial statements. A liability for these obligations will be recorded in the period when sufficient information regarding timing and method of settlement becomes available to make a reasonable estimate of the liability’s fair value. In addition, there may be conditional asset retirement obligations we have not yet discovered, and therefore, these obligations also have not been included in the consolidated financial statements. Revenue Recognition Our revenue consists substantially of product sales and related service revenue. Product sales are reported net of discounts and are recognized when control, consisting of the rights and obligations associated with the sale, passes to the purchaser. For sales to our dealers, this typically occurs when product is shipped. In cases where we sell directly to customers, control is typically transferred upon delivery. Service revenue is recognized when the services have been rendered. We account for shipping and handling activities as fulfillment activities even if those activities are performed after the control of the good has been transferred. We expense shipping and handling costs at the time revenue is recognized. Revenue does not include sales tax or any other taxes assessed by a governmental authority that are imposed on and concurrent with a specific sale, such as use, excise, value-added, and franchise taxes (collectively referred to as consumption taxes). We consider ourselves a pass-through entity for collecting and remitting these consumption taxes. Cost of Sales Cost of sales includes material, labor and overhead. Included within these categories are such items as compensation expense, logistics costs (including shipping and handling costs), facilities expense, depreciation and warranty expense. 49 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Operating Expenses Operating expenses include selling, general and administrative expenses not directly related to the procurement, manufacturing and delivery of our products. Included in these expenses are items such as employee compensation expense, research and development expense, facilities expense, depreciation, royalty expense, information technology services, professional services and travel and entertainment expense. Research and Development Expenses Research and development expenses, which we define as expenses related to the investigative activities we conduct to improve existing products and procedures or to lead to the development of new products and procedures, are expensed as incurred and were $50.6 for 2020, $53.7 for 2019 and $44.0 for 2018. Income Taxes Deferred income tax assets and liabilities are recognized for the estimated future tax consequences attributable to temporary differences between the consolidated financial statements carrying amounts of existing assets and liabilities and their respective tax bases. These deferred income tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which the temporary differences are expected to reverse. The effect of a change in tax rates on deferred income tax assets and liabilities is recognized in the Consolidated Statements of Income in the period that includes the enactment date. We establish valuation allowances against deferred tax assets when it is more likely than not that all or a portion of the deferred tax assets will not be realized. All evidence, both positive and negative, is identified and considered in making the determination. Future realization of the existing deferred tax asset depends, in part, on the existence of sufficient taxable income of appropriate character within the carryforward period available under tax law applicable in the jurisdiction in which the related deferred tax assets were generated. We have net operating loss carryforwards available in certain jurisdictions to reduce future taxable income. Future tax benefits associated with net operating loss carryforwards are recognized to the extent that realization of these benefits is considered more likely than not. This determination is based on the expectation that related operations will be sufficiently profitable or various tax, business and other planning strategies will enable us to utilize the net operating loss carryforwards. In making this determination we consider all available positive and negative evidence. To the extent that available evidence raises doubt about the realization of a deferred income tax asset, a valuation allowance is established. We record reserves for uncertain tax positions except to the extent it is more likely than not that the tax position will be sustained on audit, based on the technical merits of the position. Periodic changes in reserves for uncertain tax positions are reflected in the provision for income taxes. See Note 17 for additional information. Share-Based Compensation Our share-based compensation consists of restricted stock units and performance units. Our policy is to expense share-based compensation using the fair-value based method of accounting for all awards granted, modified or settled. Restricted stock units and performance units are credited to shareholders' equity as they are expensed over the related service periods based on the grant date fair value of the shares expected to be issued or achievement of certain performance criteria. See Note 18 for additional information. Financial Instruments The carrying amounts of our financial instruments, consisting of cash and cash equivalents, accounts and notes receivable, accounts and notes payable and certain other liabilities, approximate their fair value due to their relatively short maturities. Our foreign exchange forward contracts and long-term investments are measured at fair value on the Consolidated Balance Sheets. Our total debt is carried at cost and was $484.3 and $487.0 as of February 28, 2020 and February 22, 2019, respectively. The fair value of our total debt is measured using a discounted cash flow analysis based on current market interest rates for similar types of instruments and was approximately $560 and $492 as of February 28, 2020 and February 22, 2019, respectively. The estimation of the 50 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. fair value of our total debt is based on Level 2 fair value measurements. See Note 7 and Note 13 for additional information. We may use derivative financial instruments to manage exposures to movements in interest rates and foreign exchange rates. The use of these financial instruments modifies the exposure of these risks with the intention to reduce our risk of volatility. In advance of issuing new debt in 2019, the Company entered into a treasury rate lock agreement to manage our exposure to changes in interest rates and our overall cost of borrowing. We do not use derivatives for speculative or trading purposes. See Note 14 for additional information. Foreign Exchange Forward Contracts A portion of our revenue and earnings is exposed to changes in foreign exchange rates. We seek to manage our foreign exchange risk largely through operational means, including matching revenues with same currency costs and assets with same currency liabilities. Foreign exchange risk is also partially managed through the use of derivative instruments. Foreign exchange forward contracts serve to reduce the risk of conversion or translation of certain foreign denominated transactions, assets and liabilities. We primarily use derivatives for intercompany working capital loans and certain forecasted currency flows from foreign-denominated transactions. The foreign exchange forward contracts relate to the euro, the Mexican peso, the United Kingdom ("U.K.") pound sterling, the Canadian dollar, the Australian dollar, the Malaysian ringgit and the Japanese yen. See Note 7 for additional information. Assets and liabilities related to foreign exchange forward contracts as of February 28, 2020 and February 22, 2019 are summarized below: Consolidated Balance Sheets Other current assets Accrued expenses Total net fair value of foreign exchange forward contracts (1) ________________________ February 28, 2020 February 22, 2019 $ $ 1.2 $ (0.5) 0.7 $ 3.9 (0.5) 3.4 (1) The notional amounts of the outstanding foreign exchange forward contracts were $117.6 as of February 28, 2020 and $124.6 as of February 22, 2019. Net gains (losses) recognized from foreign exchange forward contract activity in 2020, 2019 and 2018 are summarized below: Gain (Loss) Recognized in Consolidated Statements of Income Cost of sales Operating expenses Other income, net Total net gain (loss) February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ $ 1.8 $ 0.5 3.1 5.4 $ 1.5 $ 0.3 2.7 4.5 $ 2.8 0.6 (4.8) (1.4 ) The net gains or losses recognized from foreign exchange forward instruments in Other income, net are largely offset by related foreign currency gains or losses on our intercompany loans and intercompany accounts payable. 51 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 3. NEW ACCOUNTING STANDARDS Adoption of New Accounting Standards In June 2018, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update ("ASU") No. 2018-07, Compensation - Stock Compensation (Topic 718), which simplifies certain aspects of the accounting for nonemployee share-based payment transactions resulting from expanding the scope of Topic 718, Compensation - Stock Compensation, to include share-based payment transactions for acquiring goods and services from nonemployees. The amendments specify that Topic 718 applies to all share-based payment transactions in which a grantor acquires goods or services to be used or consumed in a grantor's own operations by issuing share-based payment awards. The amendments also clarify that Topic 718 does not apply to share-based payments used to effectively provide (1) financing to the issuer or (2) awards granted in conjunction with selling goods or services to customers as part of a contract accounted for under Topic 606, Revenue from Contracts with Customers. We adopted this guidance in Q1 2020, and the adoption did not have an effect on our consolidated financial statements. In February 2018, the FASB issued ASU No. 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220), to address the impact of the U.S. Tax Cuts and Jobs Act (the “Tax Act”) on tax effects presented in other comprehensive income. The amended guidance allows a reclassification from accumulated other comprehensive income (loss) to retained earnings for the tax effects of items within accumulated other comprehensive income resulting from the Tax Act. We adopted this guidance in Q1 2020 and elected to not reclassify these amounts to retained earnings as the effect on our consolidated financial statements was not material. In March 2017, the FASB issued ASU No. 2017-07, Compensation - Retirement Benefits (Topic 715), to improve the presentation of net periodic pension cost and net periodic post-retirement benefit cost. The amended guidance requires that an employer disaggregate the service cost component from the other components of net benefit cost, provides explicit guidance on how to present the service cost component and the other components of net benefit cost in the income statement, and allows only the service cost component of net benefit cost to be eligible for capitalization. We adopted the amended guidance using the practical expedient which allows entities to use information previously disclosed in their pension and other post-retirement benefit plans footnote as the basis to apply the retrospective presentation requirements. The adoption of this ASU resulted in the following reclassifications in our 2018 Consolidated Statements of Income: Reclassifications Resulting from Adoption of ASU 2017-07 Cost of sales Operating expenses Operating income Other income, net Income before income tax expense Year Ended February 23, 2018 $ $ 0.9 (0.1) (0.8) 0.8 — The amounts reclassified in 2018 include $7.1 of charges related to annuitizing three of our smaller defined benefit plans. There was no impact to Net income on our Consolidated Statements of Income as a result of this accounting change. In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842), which establishes a new lease accounting model for lessees. The core principle of the new lease standard is to increase the decision usefulness and comparability among organizations by recognizing right-of-use assets and lease obligations on the balance sheet with additional qualitative and quantitative disclosures. The standard is designed to create greater comparability for financial statement users across industries and jurisdictions and also requires enhanced disclosures. We adopted this guidance and related amendments in Q1 2020 using the modified retrospective approach, and it resulted in an increase in the assets and liabilities on our Consolidated Balance Sheet. See Note 19 for additional information. 52 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. In May 2014, the FASB issued ASU No. 2014-09, Revenue From Contracts with Customers (Topic 606), which establishes a new standard on revenue recognition. The new standard (along with its related clarifying amendments) outlines a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance. The core principle of the revenue model is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The standard is designed to create greater comparability for financial statement users across industries and jurisdictions and also requires enhanced disclosures. We adopted the updated guidance using the modified retrospective method, which did not have a material impact on our consolidated financial statements except for enhanced disclosures. All necessary changes required by the new standard, including those related to our accounting policies, controls and disclosures, have been identified and implemented as of the beginning of 2019. See Note 4 for additional information. Accounting Standards Issued But Not Yet Adopted In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740), which is intended to enhance and simplify various aspects of the accounting for income taxes. The new guidance simplifies the accounting for income taxes by eliminating certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period, hybrid taxes and the recognition of deferred tax liabilities for outside basis differences. It also clarifies and simplifies other aspects of accounting for income taxes. The amended guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2020, and early adoption is permitted. Amendments are to be applied prospectively, except for certain amendments that are to be applied either retrospectively or with a modified retrospective approach through a cumulative effect adjustment recorded to retained earnings. We are currently evaluating the impact of this standard on our consolidated financial statements. In August 2018, the FASB issued ASU No. 2018-14, Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans, which amends ASC 715-20, Compensation - Retirement Benefits - Defined Benefit Plans - General. The amended guidance modifies the disclosure requirements for employers that sponsor defined benefit pension or other post-retirement plans by removing and adding certain disclosures for these plans. The eliminated disclosures include (a) the amounts in accumulated other comprehensive income (loss) expected to be recognized in net periodic benefit costs over the next fiscal year and (b) the effects of a one percentage point change in assumed health care cost trend rates on the net periodic benefit costs and the benefit obligation for post- retirement health care benefits. Additional disclosures include descriptions of significant gains and losses affecting the benefit obligation for the period. The amended guidance is effective for fiscal years ending after December 15, 2020. The adoption of this guidance will modify our disclosures but is not expected to have a material effect on our consolidated financial statements. In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), which replaces the incurred loss impairment methodology in current U.S. GAAP with a methodology that reflects expected credit losses. The amended guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2019. The adoption of this guidance is not expected to have a material effect on our consolidated financial statements. 53 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 4. REVENUE Disaggregation of Revenue The following table provides information about disaggregated revenue by product category for each of our reportable segments. Product Category Data Americas Desking, benching, systems and storage Seating Other (1) EMEA Desking, benching, systems and storage Seating Other (1) Other Desking, benching, systems and storage Seating Other (1) February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ 1,377.5 $ 784.2 511.2 1,233.9 $ 706.3 530.0 1,102.8 673.7 417.3 254.4 235.6 179.6 233.2 187.1 196.7 216.8 155.1 152.3 63.6 94.1 223.5 3,723.7 $ 59.1 93.6 203.3 3,443.2 $ 65.7 78.2 193.6 3,055.5 $ _______________________________________ (1) The Other product category data by segment consists primarily of products sold by consolidated dealers, textiles and surface materials, worktools, architecture, technology, other uncategorized product lines and services. In the Americas segment, no industry or vertical market individually represented more than 15%, 14% or 12% of Americas revenue in 2020, 2019 and 2018, respectively. Reportable geographic information is as follows: United States Foreign locations Reportable Geographic Revenue February 28, 2020 Year Ended February 22, 2019 $ 2,469.7 $ 2,170.3 $ 1,254.0 1,272.9 $ 3,723.7 $ 3,443.2 $ February 23, 2018 2,039.6 1,015.9 3,055.5 In the EMEA segment, approximately 87%, 88% and 85% of revenue was from Western Europe in 2020, 2019 and 2018, respectively. The remaining revenue was from other parts of Europe, the Middle East and Africa. No individual country in the EMEA segment represented more than 4% of our consolidated revenue in 2020. No single customer represented more than 5% of our consolidated revenue in 2020, 2019, or 2018. 54 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Contract Balances At times, we receive deposits from customers before revenue is recognized, resulting in the recognition of a contract liability (Customer deposits) presented in the Consolidated Balance Sheets. Changes in the Customer deposits balance during the year ended February 28, 2020 are as follows: Balance as of February 22, 2019 Increases due to deposits received, net of other adjustments Revenue recognized Balance as of February 28, 2020 5. EARNINGS PER SHARE Customer Deposits $ $ 20.0 26.8 (18.2) 28.6 Earnings per share is computed using the two-class method. The two-class method determines earnings per share for each class of common stock and participating securities according to dividends or dividend equivalents and their respective participation rights in undistributed earnings. Participating securities represent restricted stock units in which the participants have non-forfeitable rights to dividend equivalents during the performance period. Diluted earnings per share includes the effects of certain performance units in which the participants have forfeitable rights to dividend equivalents during the performance period. Computation of Earnings per Share Net income Adjustment for earnings attributable to participating securities Net income used in calculating earnings per share Weighted-average common shares outstanding including participating securities (in millions) Adjustment for participating securities (in millions) Shares used in calculating basic earnings per share (in millions) Effect of dilutive stock-based compensation (in millions) Shares used in calculating diluted earnings per share (in millions) Earnings per share: Basic Diluted Total common shares outstanding at period end (in millions) Anti-dilutive performance units excluded from the computation of diluted earnings per share (in millions) Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 199.7 $ (3.9) 195.8 $ 126.0 $ (2.5) 123.5 $ 119.6 (2.3) 117.3 0.6 117.9 119.1 (2.4) 116.7 0.4 117.1 $ $ 1.67 $ 1.66 $ 117.2 1.06 $ 1.05 $ 116.8 80.7 (1.5) 79.2 119.2 (2.3) 116.9 0.2 117.1 0.68 0.68 116.2 — 0.2 0.5 55 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 6. ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) The following table summarizes the changes in accumulated balances of other comprehensive income (loss) during the years ended February 28, 2020 and February 22, 2019: Balance as of February 23, 2018 Other comprehensive income (loss) before reclassifications Amounts reclassified from accumulated other comprehensive income (loss) Net other comprehensive income (loss) during period Balance as of February 22, 2019 Other comprehensive income (loss) before reclassifications Amounts reclassified from accumulated other comprehensive income (loss) Net other comprehensive income (loss) during period Balance as of February 28, 2020 Unrealized gain (loss) on investments Pension and other post- retirement liability adjustments Derivative adjustments Foreign currency translation adjustments Total $ (0.3 ) $ 14.7 $ — $ (24.7 ) $ (10.3) 0.3 — 0.5 (9.7) (22.8) (31.7) (5.5) 0.1 0.1 (5.3) 0.3 — $ (5.0) 9.7 $ (9.6) (9.6) $ (22.7) (47.4 ) $ (37.0) (47.3) 0.4 (10.4) (0.5) (2.4) — 1.0 (10.8) (20.8) 0.7 (1.2) (0.1) (0.1 ) $ (12.8) (3.1) $ 1.0 (8.6) $ (10.1) (57.5 ) $ (22.0) (69.3) $ $ 56 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The following table provides details about reclassifications out of accumulated other comprehensive income (loss) for the years ended February 28, 2020 and February 22, 2019: Detail of Accumulated Other Comprehensive Income (Loss) Components February 28, 2020 February 22, 2019 Affected Line in the Consolidated Statements of Income Amount Reclassified from Accumulated Other Comprehensive Income (Loss) Year Ended Realized gain on sale of investment $ Amortization of pension and other post- retirement liability adjustments Actuarial losses (gains) Prior service cost (credit) Derivative adjustments Foreign currency translation (0.7) $ 0.2 (0.5) (3.0) (0.1) 0.7 (2.4) 1.3 (0.3) 1.0 0.6 0.1 0.7 — Investment income — Income tax expense — (6.2) Other income, net (1.0) Other income, net 1.7 Income tax expense (5.5) 0.1 Interest expense — Income tax expense 0.1 — Operating expense 0.1 Other income, net 0.1 Total reclassifications $ (1.2) $ (5.3) 57 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 7. FAIR VALUE Fair value measurements are classified under the following hierarchy: Level 1 — Inputs based on quoted market prices for identical assets or liabilities in active markets at the measurement date. Level 2 — Inputs based on quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs or significant value-drivers are observable in active markets. Level 3 — Inputs reflect management’s best estimate of what market participants would use to price the asset or liability at the measurement date in model-driven valuations. The inputs are unobservable in the market and significant to the instrument’s valuation. Fair value measurements are classified according to the lowest level input or value-driver that is significant to the valuation. A measurement may therefore be classified within Level 3 even though there may be other significant inputs that are readily observable. Assets and liabilities measured at fair value in our Consolidated Balance Sheets as of February 28, 2020 and February 22, 2019 are summarized below: Fair Value of Financial Instruments Level 1 Level 2 Level 3 Total February 28, 2020 Assets: Cash and cash equivalents Restricted cash Foreign exchange forward contracts Auction rate securities Liabilities: Foreign exchange forward contracts Fair Value of Financial Instruments Assets: Cash and cash equivalents Restricted cash Foreign exchange forward contracts Auction rate securities Liabilities: Foreign exchange forward contracts $ $ $ $ $ $ $ $ 541.0 $ 6.1 — — 547.1 $ — $ — 1.2 — 1.2 $ — $ — $ (0.5) $ (0.5) $ — $ — — 2.1 2.1 $ — $ — $ 541.0 6.1 1.2 2.1 550.4 (0.5) (0.5) February 22, 2019 Level 1 Level 2 Level 3 Total 261.3 $ 3.5 — — 264.8 $ — $ — 3.9 — 3.9 $ — $ — $ (0.5) $ (0.5) $ — $ — — 3.9 3.9 $ — $ — $ 261.3 3.5 3.9 3.9 272.6 (0.5) (0.5) Foreign Exchange Forward Contracts From time to time, we enter into forward contracts to reduce the risk of translation into U.S. dollars of certain foreign-denominated transactions, assets and liabilities. We primarily hedge intercompany working capital loans and certain forecasted currency flows from foreign-denominated transactions. The fair value of foreign exchange forward contracts is based on a valuation model that calculates the differential between the contract price and the market-based forward rate. 58 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Auction Rate Securities As of February 28, 2020, we held auction rate securities (“ARS”) with a total par value of $3.2 and an adjusted fair value of $2.1. The difference between par value and fair value is comprised of other-than-temporary impairment losses and unrealized losses on our ARS investments of $0.9 and $0.2, respectively. The investments other-than- temporarily impaired were impaired due to general credit declines, and the impairments were recorded in Investment income in the Consolidated Statements of Income. The unrealized losses are due to changes in interest rates and are expected to fluctuate over the contractual term of the instruments. Unrealized losses are recorded in Accumulated other comprehensive income (loss) on the Consolidated Balance Sheets. While there has been no payment default with respect to our ARS, these investments are not widely traded and therefore do not currently have a readily determinable market value. To estimate fair value, we used an internally-developed discounted cash flow analysis. Our discounted cash flow analysis considers, among other factors, (i) the credit ratings of the ARS, (ii) the credit quality of the underlying securities or the credit rating of issuers, (iii) the estimated timing and amount of cash flows, (iv) the formula applicable to each security which defines the penalty interest rate and (v) discount rates equal to the sum of (a) the yield on U.S. Treasury securities with a term through the estimated workout date plus (b) a risk premium based on similarly rated observable securities. A deterioration in market conditions or the use of different assumptions could result in a different valuation and additional impairments. For example, an increase to the discount rate of 100 basis points would reduce the estimated fair value of our investment in ARS by approximately $0.3. Below is a roll-forward of assets and liabilities measured at estimated fair value using Level 3 inputs for the years ended February 28, 2020 and February 22, 2019: Roll-forward of Fair Value Using Level 3 Inputs Balance as of February 23, 2018 Unrealized gain on investments Balance as of February 22, 2019 Unrealized loss on investments Realized gain on investments Redemption of auction rate securities Balance as of February 28, 2020 Auction Rate Securities $ $ $ 3.5 0.4 3.9 (0.1) 0.5 (2.2) 2.1 There were no other-than-temporary impairments or transfers into or out of Level 3 during either 2020 or 2019. Our policy is to value any transfers between levels of the fair value hierarchy based on end of period fair values. 59 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 8. INVENTORIES Inventories Raw materials and work-in-process Finished goods Revaluation to LIFO February 28, 2020 February 22, 2019 $ $ 122.0 $ 112.8 234.8 19.8 215.0 $ 118.3 127.2 245.5 20.7 224.8 The portion of inventories determined by the LIFO method aggregated $93.8 and $96.9 as of February 28, 2020 and February 22, 2019, respectively. 9. PROPERTY, PLANT AND EQUIPMENT Property, Plant and Equipment Land Machinery and equipment Buildings and improvements Capitalized software Furniture and fixtures Leasehold improvements Construction in progress Accumulated depreciation Estimated Useful Lives (Years) February 28, 2020 February 22, 2019 $ 3 – 15 10 – 40 3 – 10 5 – 8 3 – 15 $ 34.4 $ 755.5 393.4 67.0 58.5 72.6 22.6 1,404.0 (977.7) 426.3 $ 35.2 755.1 404.2 109.5 58.9 73.5 28.4 1,464.8 (1,009.3) 455.5 A majority of the net book value of property, plant and equipment relates to machinery and equipment of $201.4 and $203.2 and buildings and improvements of $104.7 and $118.5 as of February 28, 2020 and February 22, 2019, respectively. Depreciation expense on property, plant and equipment was $73.2 for 2020, $69.3 for 2019 and $64.5 for 2018. The estimated cost to complete construction in progress was $29.8 and $33.2 as of February 28, 2020 and February 22, 2019, respectively. 60 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 10. COMPANY-OWNED LIFE INSURANCE Our investments in company-owned life insurance (“COLI”) policies are recorded at their net cash surrender value. A portion of our investments in COLI are intended to be utilized as a long-term funding source for post- retirement medical benefits, deferred compensation and defined benefit pension plan obligations. The designation of our COLI investments as funding sources for our long-term benefit plan obligations does not result in these investments representing a committed funding source for these obligations. They are subject to claims from creditors, and we can designate any portion of them to another purpose at any time. The net returns in cash surrender value, normal insurance expenses and any maturity benefits related to our investments in COLI policies ("COLI income") are recorded in Operating expenses on the Consolidated Statements of Income. COLI income is intended to offset the expense associated with long-term benefit plan obligations which are also recorded in Operating expenses on the Consolidated Statements of Income. COLI income totaled $6.6 in 2020, $7.5 in 2019 and $10.3 in 2018. The balances of our COLI investments as of February 28, 2020 and February 22, 2019 were as follows: Type Whole life COLI policies Ability to Choose Investments No ability Variable life COLI policies Can allocate across a set of choices provided by the insurance companies Net Return A rate of return set periodically by the insurance companies Fluctuates depending on performance of underlying investments Target Asset Allocation as of February 28, 2020 Net Cash Surrender Value February 28, 2020 February 22, 2019 Not applicable $ 110.3 $ 108.6 30% fixed income; 70% equity 49.7 47.5 $ 160.0 $ 156.1 61 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 11. GOODWILL & OTHER INTANGIBLE ASSETS A summary of the changes in goodwill during the years ended February 28, 2020 and February 22, 2019, by reportable segment, is as follows: Goodwill Americas EMEA Other Total Balance as of February 23, 2018 Acquisitions (1) (2) Currency translation adjustments Goodwill Accumulated impairment losses Balance as of February 22, 2019 Acquisitions (3) Goodwill on divestitures (4) Accumulated impairment losses on divestitures (4) Currency translation adjustments Goodwill Accumulated impairment losses Balance as of February 28, 2020 ________________________ $ $ $ 119.7 $ 84.2 (0.3) 205.3 (1.7) 203.6 $ 1.0 — — (0.2) 206.1 (1.7) 204.4 $ — $ 18.8 (0.1) 283.7 (265.0) 18.7 $ — — — (0.2) 283.5 (265.0) 18.5 $ 18.5 $ — — 116.5 (98.0) 18.5 $ — (68.6) 60.8 — 47.9 (37.2) 10.7 $ 138.2 103.0 (0.4) 605.5 (364.7) 240.8 1.0 (68.6) 60.8 (0.4) 537.5 (303.9) 233.6 (1) (2) (3) (4) In 2018, we acquired AMQ Solutions and certain assets of Tricom Vision Limited (collectively, "AMQ") resulting in a goodwill addition in the Americas segment. The purchase accounting was finalized in 2019. See Note 20 for additional information. In 2019, we acquired Smith System Manufacturing Company ("Smith System"), resulting in a goodwill addition in the Americas segment. We also acquired Orangebox Group Limited ("Orangebox"), resulting in goodwill additions in the Americas and EMEA segments. See Note 20 for additional information. In 2020, we completed a small acquisition of an independent dealer, resulting in a goodwill addition in the Americas segment. In 2020, we sold PolyVision Corporation ("PolyVision"), resulting in a decrease to goodwill and related accumulated impairment losses in the Other segment. See Note 21 for additional information. We compare the fair value of each reporting unit to its carrying value. If the fair value of the reporting unit exceeds the carrying value, goodwill is not impaired, and no further testing is required. If the fair value of the reporting unit is less than the carrying value, the difference is recorded as an impairment loss. We estimated the fair value of our reporting units using the income approach, which calculates the fair value of each reporting unit based on the present value of its estimated future cash flows. Cash flow projections are based on management's estimates of revenue growth rates and operating margins, taking into consideration industry and market conditions. The discount rates used are based on the weighted-average cost of capital adjusted for the relevant risk associated with business-specific characteristics and the uncertainty related to the reporting units' ability to execute on the projected cash flows. We corroborated the results determined under the income approach with a market-based approach that used observable comparable company information to support the appropriateness of the fair value estimates. The estimation of the fair value of our reporting units represents a Level 3 measurement. Based on the results of the annual impairment tests, we concluded that no goodwill impairment existed as of February 28, 2020 or February 22, 2019. We will continue to evaluate goodwill, on an annual basis in Q4, and whenever events or changes in circumstances, such as significant adverse changes in business climate or operating results, changes in management's business strategy, significant declines in our stock price or other triggering events, indicate that there may be a potential of impairment. 62 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. As of February 28, 2020 and February 22, 2019, our other intangible assets and related accumulated amortization consisted of the following: Other Intangible Assets Intangible assets subject to amortization: Dealer relationships (1) Trademarks (1) Proprietary technology (2) Know-how/designs (1) Non-compete agreements Other (1) Intangible assets not subject to amortization: Trademarks and other (2) ________________________ February 28, 2020 February 22, 2019 Weighted Average Useful Life (Years) Gross Accumulated Amortization Net Gross Accumulated Amortization Net 11.0 $ 56.7 $ 9.3 9.9 9.0 6.2 4.7 35.4 15.8 20.8 1.2 20.8 150.7 n/a 8.9 $ 159.6 $ 9.3 $ 47.4 $ 57.0 $ 13.7 13.1 3.6 1.2 15.8 56.7 35.8 26.8 21.0 1.2 20.5 162.3 21.7 2.7 17.2 — 5.0 94.0 — 8.9 56.7 $ 102.9 $ 175.1 $ 12.8 4.1 11.0 23.8 1.3 1.2 14.4 55.8 52.9 24.8 3.0 19.7 — 6.1 106.5 — 12.8 55.8 $ 119.3 (1) In 2019, we acquired Smith System, resulting in additional intangible assets in the Americas segment. We also acquired Orangebox resulting in additional intangible assets in the Americas and EMEA segments. See Note 20 for additional information. (2) In 2020, we sold PolyVision, resulting in a decrease of intangible assets in the Other segment. See Note 21 for additional information. In 2020 and 2019, no intangible asset impairment charges were recorded. We recorded amortization expense on intangible assets subject to amortization of $12.4 in 2020, $12.3 in 2019 and $1.3 for 2018. Based on the current amount of intangible assets subject to amortization, the estimated amortization expense for each of the following five years is as follows: Fiscal Year Ending in February Amount 2021 2022 2023 2024 2025 12.0 11.7 11.6 11.1 11.3 57.7 $ Future events, such as acquisitions, dispositions or impairments, may cause these amounts to vary. See Note 24 for additional information. 63 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 12. INVESTMENTS IN UNCONSOLIDATED AFFILIATES We enter into joint ventures and other equity investments from time to time to expand or maintain our geographic presence, support our distribution network or invest in new business ventures, complementary products and services. Our investments in unconsolidated affiliates and related direct ownership interests are summarized below: Investments in unconsolidated affiliates February 28, 2020 February 22, 2019 Investment Balance Ownership Interest Investment Balance Ownership Interest Equity method investments Dealer relationships Manufacturing joint venture IDEO and other Cost method investments Dealer relationship Other $ 29.6 25%-40% 8.3 49% 6.0 5%-21% 43.9 $ 28.1 25%-40% 10.9 49% 6.5 5%-28% 45.5 5.8 Less than 10% 2.6 Less than 10% 8.4 52.3 $ 5.8 Less than 10% 5.6 Less than 10% 11.4 56.9 Total investments in unconsolidated affiliates $ Our equity in earnings of unconsolidated affiliates is recorded in Other income, net on the Consolidated Statements of Income and is summarized below: Equity in earnings of unconsolidated affiliates Dealer relationships Manufacturing joint venture IDEO and other Total equity in earnings of unconsolidated affiliates Dealer Relationships Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 9.8 $ 1.4 1.0 12.2 $ 9.9 $ 2.8 1.0 13.7 $ 8.5 3.3 1.0 12.8 We have invested in dealers from time to time to expand or maintain our geographic presence and support our distribution network. Manufacturing Joint Ventures We have entered into manufacturing joint ventures from time to time to expand or maintain our geographic presence. Our only current manufacturing joint venture is Steelcase Jeraisy Company Limited, which is located in the Kingdom of Saudi Arabia and is engaged in the manufacturing of wood and metal office furniture systems, seating, accessories and related products for the Kingdom. IDEO IDEO LP is an innovation and design firm that uses a human-centered, design-based approach to generate new offerings and build new capabilities for its customers. IDEO serves Steelcase and a variety of other organizations within consumer products, financial services, healthcare, information technology, government, transportation and other industries. During 2018, we sold a portion of our equity interest in IDEO and recorded gains of $13.9 in Other income, net on the Consolidated Statement of Income. The gains included a $10.0 premium related to a change in control of the affiliate and $3.9 on the sale of our interest. As of February 28, 2020 and February 22, 2019, we owned a 5% equity interest in IDEO. 64 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The summarized financial information presented below represents the combined accounts of our equity method investments in unconsolidated affiliates. Consolidated Balance Sheets Total current assets Total non-current assets Total assets Total current liabilities Total long-term liabilities Total liabilities Statements of Income Revenue Gross profit Income before income tax expense Net income Supplemental Information Dividends received from unconsolidated affiliates Sales to unconsolidated affiliates Amount due from unconsolidated affiliates February 28, 2020 February 22, 2019 $ $ $ $ 250.3 $ 132.7 383.0 $ 204.2 $ 19.6 223.8 $ 230.2 69.1 299.3 143.6 15.5 159.1 Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 838.0 $ 252.6 62.3 58.5 806.4 $ 235.6 64.2 60.3 708.9 214.7 54.6 45.3 Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 12.5 $ 305.7 14.4 9.1 $ 302.6 11.4 10.3 254.7 12.1 65 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 13. SHORT-TERM BORROWINGS AND LONG-TERM DEBT Debt Obligations U.S. dollar obligations: Senior notes (1) Revolving credit facilities (2)(4) Notes payable (3) Notes payable Foreign currency obligations: Revolving credit facilities (4) Notes payable Bank overdraft Total short-term borrowings and long-term debt Short-term borrowings and current portion of long-term debt (5) Long-term debt ____________________ Interest Rate Range as of February 28, 2020 Fiscal Year Maturity February 28, 2020 February 22, 2019 5.125% 2.72% 7.0% 6.0% - 9.0% 0.79% 2029 $ 2025 2024 2022 443.3 $ — 39.9 0.6 483.8 — 0.3 0.2 484.3 2.9 481.4 $ $ 442.6 — 42.7 — 485.3 — 0.3 1.4 487.0 4.1 482.9 (1) In 2019, we issued $450 of unsecured unsubordinated senior notes, due in January 2029 (“2029 Notes”). The 2029 Notes were issued at 99.213% of par value. The bond discount of $3.5 and direct debt issuance costs of $4.0 were deferred and are being amortized over the life of the 2029 Notes. Although the coupon rate of the 2029 Notes is 5.125%, the effective interest rate is 5.6% after taking into account the impact of the direct debt issuance costs, a deferred loss on an interest rate lock related to the debt issuance and the bond discount. The 2029 Notes rank equally with all of our other unsecured unsubordinated indebtedness, and they contain no financial covenants. We may redeem some or all of the 2029 Notes at any time. The redemption price would equal the greater of: (1) the principal amount of the notes being redeemed or (2) the present value of the remaining scheduled payments of principal and interest discounted to the redemption date on a semi-annual basis at the comparable U.S. Treasury rate plus 40 basis points; plus, in both cases, accrued and unpaid interest. If the notes are redeemed within 3 months of maturity, the redemption price would be equal to the principal amount of the notes being redeemed plus accrued and unpaid interest. During 2020 and 2019, amortization expense related to the discount and debt issuance costs on the 2029 Notes was $0.8 and $0.1, respectively. (2) We have a $250.0 global committed bank facility, which was entered into in Q4 2020. This facility amended and restated the former facility, which was scheduled to expire in 2022. As of February 28, 2020 and February 22, 2019, there were no borrowings outstanding under the facilities, our availability to borrow under the facilities were not limited, and we were in compliance with all covenants under the facilities. In addition, we have revolving credit agreements of $34.5 which can be utilized to support bank guarantees, letters of credit, overdrafts and foreign exchange contracts. As of February 28, 2020, we had $14.9 in outstanding bank guarantees and standby letters of credit against these agreements. We had no draws against our standby letters of credit during 2020 and 2019, respectively. (3) We have a $39.9 note payable with an original amount of $50.0 at a floating interest rate based on 30-day LIBOR plus 1.20%. The loan has a term of seven years and requires fixed monthly principal payments of $0.2 on a 20-year amortization schedule with a $32 balloon payment due in 2024. The loan is secured by two corporate aircraft, contains no financial covenants and is not cross-defaulted to our other debt facilities. (4) We have unsecured uncommitted short-term credit facilities of up to $5.5 of U.S. dollar obligations and up to $17.7 of foreign currency obligations with various financial institutions available for working capital purposes as of February 28, 2020. Interest rates are variable and determined at the time of borrowing. These credit facilities have no stated expiration date but may be changed or canceled by the banks at any time. There were no borrowings on these facilities as of February 28, 2020 and February 22, 2019. 66 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. (5) The weighted-average interest rate for short-term borrowings and the current portion of long-term debt was 2.5% as of February 28, 2020 and 2.1% as of February 22, 2019. The annual maturities of short-term borrowings and long-term debt for each of the following five years are as follows: 2021 2022 2023 2024 2025 Thereafter Fiscal Year Ending in February Amount $ $ 2.9 3.2 2.6 31.9 — 443.7 484.3 Global Credit Facility Our $250 committed unsecured revolving syndicated credit facility expires in 2025. This facility, which was entered into in Q4 2020, amended and restated our prior $200 committed unsecured revolving syndicated credit facility which was scheduled to expire in 2022. There were no borrowings outstanding under either facility as of February 28, 2020 or February 22, 2019. At our option, and subject to certain conditions, we may increase the aggregate commitment under the current facility by up to $125 by obtaining at least one commitment from one or more lenders. During Q1 2021, we borrowed $250 under the current facility. See Note 24 for additional information. We can use borrowings under the current facility for general corporate purposes, including friendly acquisitions. Interest on borrowings is based on the rate, as selected by us, between the following two options: • the applicable margin as set forth in the credit agreement, plus the greatest of (i) the prime rate, (ii) the federal funds effective rate plus 0.5%, (iii) the Eurocurrency rate for one-month interest period plus 1% and (iv) a 0.75% floor; or • the Eurocurrency rate, with a floor of zero, plus the applicable margin as set forth in the credit agreement. The current facility requires us to satisfy two financial covenants: • A maximum leverage ratio covenant, which is measured by the ratio of (x) indebtedness less liquidity to (y) trailing four fiscal quarter adjusted EBITDA and is required to be less than 3.5:1. In the context of certain permitted acquisitions, we have a one-time ability, subject to certain conditions, to increase the maximum ratio to 4.0:1 for four consecutive quarters. • A minimum interest coverage ratio covenant, which is measured by the ratio of (y) trailing four quarter adjusted EBITDA to (z) trailing four quarter interest expense and is required to be no less than 3.0:1. The current facility does not include any restrictions on cash dividend payments or share repurchases. As of February 28, 2020, we were in compliance with all covenants under the current facility. 67 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 14. DERIVATIVE INSTRUMENTS From time to time, we enter into derivative financial instruments to manage exposure to movements in interest rates and the impact to our overall cost of borrowing. The use of these instruments modifies the exposure of these risks with the intent of reducing our risk of volatility. We do not use derivatives for speculative trading purposes. Interest Rate Lock In November 2018, we entered into an interest rate lock to hedge potential movements in the then-current interest rate on 10-year U.S. Treasury notes in anticipation of the issuance of our 2029 Notes, which were issued in January 2019. The derivative position was terminated when the 2029 Notes were priced on January 16, 2019. The interest rate lock was for an aggregate notional amount of $400 and a fixed rate of 3.1%. The interest rate lock was designated as a cash flow hedge. We documented our cash flow hedging strategy and risk management objective to reduce interest rate risk on anticipated future interest payments for this contract in anticipation of our future debt issuance. Upon termination of the interest rate lock, we recorded a loss of $13.0, which is recorded in Accumulated other comprehensive income (loss) on the Consolidated Balance Sheets as of February 22, 2019. The loss is being amortized over the 10-year life of the 2029 Notes. There were no gains or losses recognized against earnings for hedge ineffectiveness related to the interest rate lock in 2020 or 2019. 15. EMPLOYEE BENEFIT PLAN OBLIGATIONS Employee Benefit Plan Obligations (net) Defined contribution retirement plans Post-retirement medical benefits Defined benefit pension plans Deferred compensation plans and agreements Employee benefit plan obligations Current portion Long-term portion Defined Contribution Retirement Plans February 28, 2020 February 22, 2019 $ $ $ $ 28.1 $ 44.3 61.8 58.8 193.0 $ 25.0 40.7 57.3 55.7 178.7 44.7 $ 148.3 193.0 $ 37.1 141.6 178.7 Substantially all of our U.S. employees are eligible to participate in defined contribution retirement plans, primarily the Steelcase Inc. Retirement Plan (the “Retirement Plan”). Company contributions, including discretionary profit sharing and 401(k) matching contributions, and employee 401(k) pre-tax contributions fund the Retirement Plan. All contributions are made to a trust which is held for the sole benefit of participants. Company contributions for our defined contribution retirement plans are discretionary. Total expense under all defined contribution retirement plans was $37.5 for 2020, $35.3 for 2019 and $33.7 for 2018. We expect to fund approximately $42.2 related to our defined contribution plans in 2021, including funding related to our 2020 discretionary profit sharing contributions. Post-Retirement Medical Benefits We maintain post-retirement benefit plans that provide medical and life insurance benefits to certain North American-based retirees and eligible dependents. The plans were frozen to new participants in 2003. We accrue the cost of post-retirement benefits during the service periods of employees based on actuarial calculations for each plan. These plans are unfunded, but a portion of our investments in COLI policies are intended to be utilized as a long-term funding source for these benefit obligations. See Note 10 for additional information. While we do not expect the timing of cash flows to closely match, we intend to hold the policies until maturity, and we expect the policies will generate insufficient cash to cover the obligation payments over the next several years and generate excess cash in later years. 68 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Defined Benefit Pension Plans Our defined benefit pension plans include various qualified foreign retirement plans as well as domestic non- qualified supplemental retirement plans that are limited to a select group of management approved by the Compensation Committee. The benefit plan obligations for the non-qualified supplemental retirement plans are primarily related to the Steelcase Inc. Executive Supplemental Retirement Plan. This plan is unfunded, but a portion of our investments in COLI policies are intended to be utilized as a long-term funding source for these benefit obligations. See Note 10 for additional information. The funded status of our defined benefit pension plans (excluding our investments in COLI policies) is as follows: Defined Benefit Pension Plan Obligations Plan assets Projected benefit plan obligations Funded status Current liability Long-term liability Total benefit plan obligations Accumulated benefit obligation February 28, 2020 February 22, 2019 Qualified Plans Foreign Non-qualified Supplemental Retirement Plans Qualified Plans Foreign Non-qualified Supplemental Retirement Plans $ $ $ $ 31.3 $ 49.5 (18.2) $ (0.1) (18.1) (18.2) $ 44.6 $ — $ 33.0 (33.0) $ (2.8) (30.2) (33.0) $ 32.9 $ 30.0 $ 44.7 (14.7) $ (0.4) (14.3) (14.7) $ 23.7 $ — 31.5 (31.5) (3.8) (27.7) (31.5) 31.3 69 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Summary Disclosures for Defined Benefit Pension and Post-Retirement Plans The following tables summarize our defined benefit pension and post-retirement plans. Defined Benefit Pension Plans Post-Retirement Plans February 28, 2020 February 22, 2019 February 28, 2020 February 22, 2019 Change in plan assets: Fair value of plan assets, beginning of year Actual return on plan assets Employer contributions Plan participants’ contributions Currency changes Benefits paid Fair value of plan assets, end of year Change in benefit obligations: Benefit plan obligations, beginning of year Service cost Interest cost Amendments Net actuarial (gain) loss Plan participants’ contributions Currency changes Benefits paid Benefit plan obligations, end of year Funded status Amounts recognized on the Consolidated Balance Sheets: Long-term asset Current liability Long-term liability Net amount recognized Amounts recognized in accumulated other comprehensive income (loss) —pretax: Actuarial loss (gain) Prior service cost Total amounts recognized in accumulated other comprehensive income (loss) —pretax Estimated amounts to be amortized from accumulated other comprehensive income (loss) into net periodic benefit cost over the next fiscal year: Actuarial loss (gain) Prior service credit $ $ $ $ $ $ $ 30.0 $ 1.6 4.9 — (0.3) (4.9) 31.3 76.2 1.8 2.0 — 8.2 — (0.8) (4.9) 82.5 (51.2) $ 33.1 $ 0.3 4.3 — (2.0) (5.7) 30.0 80.1 2.2 2.1 1.0 (0.2) — (3.3) (5.7) 76.2 (46.2) $ — $ — 4.0 1.9 — (5.9) — 40.7 0.1 1.6 — 5.9 1.9 — (5.9) 44.3 (44.3) $ — $ — $ — $ (2.9) (48.3) (4.2) (42.0) (3.3) (41.0) (51.2) $ (46.2) $ (44.3) $ — — 3.6 1.9 — (5.5) — 43.4 0.1 1.6 — (0.8) 1.9 — (5.5) 40.7 (40.7) — (3.4) (37.3) (40.7) 20.3 $ 0.7 12.8 $ 0.6 (13.6) $ — (22.9) — 21.0 $ 13.4 $ (13.6) $ (22.9) 1.1 $ (0.1) 0.4 $ (0.1) (2.1) $ — (3.4) — (3.4) Total amounts recognized in accumulated other comprehensive income (loss) —pretax $ 1.0 $ 0.3 $ (2.1) $ 70 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Pension Plans Year Ended February 22, 2019 February 28, 2020 February 23, 2018 Post-Retirement Plans Year Ended February 22, 2019 February 28, 2020 February 23, 2018 Components of expense (1): Service cost $ Interest cost Amortization of net loss (gain) Amortization of prior year service credit Expected return on plan assets Settlement Net expense (credit) recognized in Consolidated Statements of Income Other changes in plan assets and benefit obligations recognized in other comprehensive income (pre-tax): Net actuarial loss (gain) Prior service cost (credit) Amortization of gain (loss) Amortization of prior year service credit Losses recognized as part of the curtailment / settlement Prior service cost recognized as a part of curtailment / settlement Other Total recognized in other comprehensive income Total recognized in net periodic benefit cost and other comprehensive income (pre-tax) ________________________ 1.8 $ 2.0 0.4 (0.1) (1.3) — 2.2 $ 2.1 0.3 (0.2) (1.5) — 2.7 $ 2.1 0.5 0.1 $ 1.6 (3.3) (0.2) (1.4) 7.1 — — — 0.1 $ 1.6 (3.8) (2.2) — — 0.2 1.7 (3.7) (7.0) — — 2.8 2.9 10.8 (1.6) (4.3) (8.8) 7.9 — (0.4) 0.1 — — — 1.0 1.0 (0.3) 0.2 — — — (4.3) — (0.5) 0.2 (7.3) — — 5.9 — 3.4 — — — — 7.6 1.9 (11.9) 9.3 (0.8) — 3.8 2.2 — — 0.1 5.3 (1.2) — 3.7 7.0 — — — 9.5 $ 10.4 $ 4.8 $ (1.1) $ 7.7 $ 1.0 $ 0.7 (1) The non-service cost components of net pension and post-retirement credit in all years presented are included in Other income, net. See Note 3 for additional information related to the adoption of ASU 2017-07. 71 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Pension and Other Post-Retirement Accumulated Other Comprehensive Income (Loss) Changes Before Tax Amount Tax (Expense) Benefit Balance as of February 23, 2018 Prior service (cost) credit from plan amendment arising during period Amortization of prior service cost (credit) included in net periodic pension cost $ Net prior service (cost) credit during period Net actuarial gain (loss) arising during period Amortization of net actuarial (gain) loss included in net periodic pension cost Gain/losses recognized as a part of the settlement Net actuarial gain (loss) during period Foreign currency translation adjustments Current period change Balance as of February 22, 2019 $ Amortization of prior service cost (credit) included in net periodic pension cost Net prior service (cost) credit during period Net actuarial gain (loss) arising during period Amortization of net actuarial (gain) loss included in net periodic pension cost Gains (losses) recognized as a part of the settlement Net actuarial gain (loss) during period Foreign currency translation adjustments Current period change Balance as of February 28, 2020 16.1 $ (1.0) (2.5) (3.5) (0.2) (3.5) — (3.7) 0.6 (6.6) 9.5 $ (0.1) (0.1) (13.9) (3.0) — (16.9) 0.1 (16.9) $ (7.4) $ Net of Tax Amount 14.7 (0.8) (1.9) (2.7) (0.3) (2.5) — (2.8) 0.5 (5.0) 9.7 (0.1) (0.1) (10.5) (2.3) — (12.8) 0.1 (12.8) (3.1) (1.4) $ 0.2 0.6 0.8 (0.1) 1.0 — 0.9 (0.1) 1.6 0.2 $ — — 3.4 0.7 — 4.1 — 4.1 4.3 $ Weighted-Average Assumptions February 28, 2020 Pension Plans Year Ended February 22, 2019 February 23, 2018 Post-Retirement Plans Year Ended February 22, 2019 February 28, 2020 February 23, 2018 Weighted-average assumptions used to determine benefit obligations: Discount rate Rate of salary progression Weighted-average assumptions used to determine net periodic benefit cost: Discount rate Expected return on plan assets Rate of salary progression 1.70% 3.50% 2.90% 3.60% 2.90% 3.60% 2.58% 4.08% 3.97 % 2.70% 3.00% 3.50% 2.90% 4.60% 3.40% 2.80% 4.80% 3.50% 4.06% 3.95% 3.84 % The measurement dates for our retiree benefit plans are consistent with our fiscal year-end. Accordingly, we select discount rates to measure our benefit obligations that are consistent with market indices at the end of each year. In evaluating the expected return on plan assets, we consider the expected long-term rate of return on plan assets based on the specific allocation of assets for each plan, an analysis of current market conditions and the views of leading financial advisors and economists. 72 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The assumed healthcare cost trend was 6.51% for pre-age 65 retirees as of February 28, 2020, gradually declining to 4.50% after eight years. As of February 22, 2019, the assumed healthcare cost trend was 6.75% for pre-age 65 retirees, gradually declining to 4.50% after nine years. Post-age 65 trend rates are not applicable as our plan provides a fixed subsidy for post-age 65 benefits. A one percentage point change in assumed healthcare cost trend rates would have had the following effects as of February 28, 2020: Effect on total of service and interest cost components Effect on post-retirement benefit obligation Health Cost Trend Sensitivity Plan Assets One percentage point increase One percentage point decrease — (0.1) — $ 0.1 $ $ $ The investments of the foreign plans are managed by third-party investment managers who follow local regulations. In general, the investment strategy is designed to accumulate a diversified portfolio among markets, asset classes or individual securities in order to reduce market risk and assure that the pension assets are available to pay benefits as they come due. Our pension plans’ weighted-average investment allocation strategies and weighted-average target asset allocations by asset category as of February 28, 2020 and February 22, 2019 are reflected in the following table. The target allocations are established by the investment committees of each plan in consultation with external advisors after consideration of the associated risk and expected return of the underlying investments. Asset Category Equity securities Debt securities Real estate Other (1) Total ________________________ (1) Represents money market funds and cash. February 28, 2020 February 22, 2019 Actual Allocations Target Allocations Actual Allocations Target Allocations 60% 35 4 1 100% 40% 30 — 30 100% 80% 16 4 — 100% 55% 30 — 15 100% The fair value of the pension plan assets as of February 28, 2020 and February 22, 2019, by asset category are as follows: Fair Value of Pension Plan Assets Cash and cash equivalents Equity securities: International Fixed income securities: Bond funds Other investments: Property and property funds February 28, 2020 Level 1 Level 2 Level 3 Total $ 0.2 $ — $ — $ 0.2 — — 18.9 11.1 — 0.2 $ 1.1 31.1 $ $ — — — — $ 18.9 11.1 1.1 31.3 73 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Fair Value of Pension Plan Assets Cash and cash equivalents Equity securities: International Fixed income securities: Bond funds Other investments: Property and property funds February 22, 2019 Level 1 Level 2 Level 3 Total $ — $ — $ — $ — — — 24.5 4.4 — — $ 1.1 30.0 $ $ — — — — $ 24.5 4.4 1.1 30.0 There were no transfers between Level 1 and Level 2 of the fair value hierarchy for any periods presented. Below is a roll-forward of plan assets measured at estimated fair value using Level 3 inputs for the year ended February 22, 2019: Roll-forward of Fair Value Using Level 3 Inputs Balance as of February 23, 2018 Purchases, sales, and other, net Balance as of February 22, 2019 Group Annuity Contract Guaranteed Insurance Contracts $ $ — $ — — $ 0.4 (0.4) — We expect to contribute approximately $3.6 to our pension plans and fund approximately $3.4 related to our post-retirement plans in 2021. The estimated future benefit payments under our pension and post-retirement plans are as follows: Fiscal Year Ending in February Pension Plans Post- retirement Plans 2021 2022 2023 2024 2025 2026 - 2030 $ 3.6 $ 3.5 4.1 4.9 4.5 22.4 3.4 3.4 3.4 3.4 3.3 14.5 Multi-Employer Pension Plan Our subsidiary, SC Transport Inc., previously contributed to the Central States, Southeast and Southwest Areas Pension Fund (the "Fund") based on an obligation arising from a collective bargaining agreement ("CBA") that covered SC Transport Inc. employees and retirees. Under current law, an employer that withdraws or partially withdraws from a multi-employer pension plan may incur a withdrawal liability to the plan, which represents the portion of the plan’s underfunding that is allocable to the withdrawing employer under very complex actuarial and allocation rules. In 2019, the Fund asserted that SC Transport Inc.'s absence of hiring additional union employees over the past ten years, coupled with restructuring of SC Transport Inc.'s business, constituted an adverse selection practice under the Fund and, if not remedied, would result in an assessment of a withdrawal liability. As a result of the Fund's assertion, SC Transport Inc. recorded an $11.2 charge in 2019, which was based on our best estimate from our analysis of available information and pension regulations which specify that the liability will be paid out in installments over a period of up to 20 years. The withdrawal liability was discounted using a rate of 3.5%. The balance of the liability at February 28, 2020 was $10.6. 74 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. In 2020, SC Transport Inc. finalized a new CBA with its employees that no longer requires it to contribute to the fund after March 31, 2019 due to its withdrawal from the Fund. We notified the Fund of the new CBA, and the Fund issued a final assessment of our withdrawal liability during 2020. We appealed the amount of the assessment by the Fund and are now awaiting arbitration proceedings. The amount that may ultimately be required to settle any potential obligation may be lower or higher than our estimated liability, which we will adjust if needed, if and when additional information becomes available. If the Fund were to experience a mass withdrawal within three years from the date of our withdrawal, our liability could increase by approximately $13. A mass withdrawal could occur if all participating employers in the Fund withdraw at the same time, if the trustees terminate the Fund or if all union employees decertify the union. Our participation in this plan during 2019 and 2018 is outlined in the table below. Expense was recognized at the time our contributions were funded, in accordance with applicable accounting standards. Pension Fund EIN - Pension Plan Number Plan Month / Day End Date Pension Protection Act Zone Status (1) 2019 2018 FIP/RP Status Pending / Implemented (2) Central States, Southeast and Southwest Areas Pension Fund ________________________ 366044243-001 12/31 Red Red Implemented Contributions 2019 $0.2 2018 $0.2 Surcharges Imposed or Amortization Provisions No (1) The most recent Pension Protection Act Zone Status available in 2019 and 2018 relates to the plan's two most recent fiscal year-ends. The zone status is based on information received from the plan certified by the plan’s actuary. Among other factors, red zone status plans are generally less than 65 percent funded and are considered in critical status. (2) The FIP/RP Status Pending/Implemented column indicates plans for which a financial improvement plan or a rehabilitation plan is either pending or has been implemented by the trustees of the plan. Deferred Compensation Programs We maintain four deferred compensation programs. The first deferred compensation program is closed to new entrants. In this program, certain employees elected to defer a portion of their compensation in return for a fixed benefit to be paid in installments beginning when the participant reaches age 70. Under the second plan, certain employees may elect to defer a portion of their compensation. The third plan is intended to restore retirement benefits that would otherwise be paid under the Retirement Plan but are precluded as a result of the limitations on eligible compensation under Internal Revenue Code Section 401(a)(17). Under the fourth plan, our non-employee directors may elect to defer all or a portion of their board retainer and committee fees. The deferred amounts in the last three plans earn a return based on the investment option selected. These deferred compensation obligations are unfunded, but a portion of our investments in COLI policies are intended to be utilized as a long-term funding source for these deferred compensation obligations. See Note 10 for additional information. Deferred compensation expense, which represents annual participant earnings on amounts that have been deferred, and expense related to restoration retirement benefits were $3.3 for 2020, $4.6 for 2019 and $5.9 for 2018. 75 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 16. CAPITAL STRUCTURE Terms of Class A Common Stock and Class B Common Stock The holders of common stock are generally entitled to vote as a single class on all matters upon which shareholders have a right to vote, subject to the requirements of applicable laws and the rights of any outstanding series of preferred stock to vote as a separate class. Each share of Class A Common Stock entitles its holder to one vote, and each share of Class B Common Stock entitles its holder to 10 votes. Each share of Class B Common Stock is convertible into a share of Class A Common Stock on a one-for-one basis (i) at the option of the holder at any time, (ii) upon transfer to a person or entity which is not a Permitted Transferee (as defined in our Second Restated Articles of Incorporation, as amended), (iii) with respect to shares of Class B Common Stock acquired after February 20, 1998, at such time as a corporation, partnership, limited liability company, trust or charitable organization holding such shares ceases to be controlled or owned 100% by Permitted Transferees and (iv) on the date on which the number of shares of Class B Common Stock outstanding is less than 15% of all of the then outstanding shares of common stock (calculated without regard to voting rights). Except for the voting and conversion features described above, the terms of Class A Common Stock and Class B Common Stock are generally similar. That is, the holders are entitled to equal dividends when declared by our Board of Directors and generally will receive the same per share consideration in the event of a merger and be treated on an equal per share basis in the event of a liquidation or winding up of Steelcase Inc. In addition, we are not entitled to issue additional shares of Class B Common Stock, or issue options, rights or warrants to subscribe for additional shares of Class B Common Stock, except that we may make a pro rata offer to all holders of common stock of rights to purchase additional shares of the class of common stock held by them, and any dividend payable in common stock will be paid in the form of Class A Common Stock to Class A holders and Class B Common Stock to Class B holders. Neither class of stock may be split, divided or combined unless the other class is proportionally split, divided or combined. Preferred Stock Our Second Restated Articles of Incorporation, as amended, authorize our Board of Directors, without any vote or action by our shareholders, to create one or more series of preferred stock up to the limit of our authorized but unissued shares of preferred stock and to fix the designations, preferences, rights, qualifications, limitations and restrictions thereof, including the voting rights, dividend rights, dividend rate, conversion rights, terms of redemption (including sinking fund provisions), redemption price or prices, liquidation preferences and the number of shares constituting any series. Share Repurchases and Conversions The 2020 and 2019 activity for share repurchases is as follows (share data in millions): Share Repurchases Class A Common Stock Class B Common Stock Year ended February 28, 2020 February 22, 2019 Total number of shares Price Paid Total number of shares Price Paid 0.5 $ — $ 8.7 — 0.3 $ — $ 4.2 — During 2020 and 2019, 1.6 million and 1.3 million shares of our Class B Common Stock were converted to Class A Common Stock, respectively. 76 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 17. INCOME TAXES In Q4 2018, the U.S. government enacted the Tax Act. The Tax Act made broad and complex changes to the U.S. tax code. Following is a summary of the key corporate income tax provisions of the Tax Act: • • • • reduced the U.S. federal corporate income tax rate from 35% to 21%, implemented a one-time tax on the deemed repatriation of undistributed non-U.S. subsidiary earnings and generally eliminated the U.S. federal corporate income taxes on dividends from foreign subsidiaries, included global intangible low-taxed income ("GILTI") provisions, which impose a tax on foreign income in excess of a deemed return on tangible assets of foreign corporations, and included base-erosion and anti-abuse tax ("BEAT") provisions, which eliminate the deduction of certain base-erosion payments made to related foreign corporations, and imposed a minimum tax if greater than regular tax. In 2019, we finalized our policy and elected to use the period cost method for the tax on GILTI provisions and therefore did not record deferred taxes for basis differences expected to reverse in future periods. We were not required to record income taxes under the BEAT provisions in 2020 and 2019. Provision for Income Taxes The provision for income taxes on income before income taxes consists of: Provision for Income Taxes—Expense Current income taxes: Federal State and local Foreign Deferred income taxes: Federal State and local Foreign Income tax expense February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ $ 6.8 $ 10.9 15.4 33.1 10.3 (2.8) 4.9 12.4 45.5 $ 18.4 $ 6.0 14.6 39.0 (3.6) 1.2 1.3 (1.1) 37.9 $ 15.0 0.8 12.1 27.9 37.9 7.0 8.0 52.9 80.8 Income taxes were based on the following sources of income before income tax expense: Source of Income Before Income Tax Expense Domestic Foreign February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ $ 195.8 $ 49.4 245.2 $ 119.4 $ 44.5 163.9 $ 120.2 41.3 161.5 77 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The total income tax expense we recognized is reconciled to that computed by applying the U.S. federal statutory tax rate of 21.0% for 2020 and 2019 and 32.9% for 2018, as follows: Income Tax Provision Reconciliation Tax expense at the U.S. federal statutory rate Impact of the Tax Act (1) State and local income taxes, net of federal Sale of PolyVision (2) Valuation allowance provisions and adjustments (3) Foreign investment tax credits (4) COLI income (5) Foreign operations, less applicable foreign tax credits (6) Impact of change to non-U.S. federal statutory tax rates (7) Research tax credit Tax reserve adjustments Other Total income tax expense recognized ________________________ Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 51.5 $ — 6.4 (11.6) (1.3) — (1.4) 4.9 (1.2) (2.9) — 1.1 45.5 $ 34.4 $ (1.6) 5.7 — (1.3) — (1.6) 7.8 (0.8) (2.9) — (1.8) 37.9 $ 53.2 27.9 6.7 — 0.4 (1.6) (3.4) 1.4 4.0 (2.3) (0.2) (5.3) 80.8 (1) We remeasured certain deferred tax assets and liabilities based on the rates at which they are expected to reverse in the future, which are generally 21.0%. Those items that reversed in 2018 were remeasured using a tax rate of 32.9%. We recorded a provisional decrease to deferred tax assets of $23.9 attributable to the rate reduction and a provisional tax liability of $4.0 related to transition tax for 2018. During 2019, we recorded adjustments reducing the impact of the rate change and the transition tax by $1.0 and $0.6 respectively, representing a tax rate reduction of 1%. (2) The tax basis of PolyVision exceeded the book equity of the entity. For United States federal tax purposes this generated a capital loss and related benefit, which varied from the expected US Federal tax expense on the financial statement gain on disposal. (3) The valuation allowance provisions were based on current year activity, and the valuation allowance adjustments, including a reversal of valuation allowance at an affiliate in the U.K., were based on various factors, which are further detailed below. (4) Investment tax credits were granted by the Czech Republic for investments in qualifying manufacturing equipment. (5) The increase in the cash surrender value of COLI policies, net of normal insurance expenses, plus maturity benefits are non-taxable. (6) The foreign operations, less applicable foreign tax credits, amounts include the rate differential between local statutory rates and the U.S. rate on foreign operations. (7) Scheduled changes to the French corporate tax rate resulted in the revaluation of certain deferred tax assets of our French tax group. 78 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Deferred Income Taxes The significant components of deferred income taxes are as follows: Deferred Income Taxes February 28, 2020 February 22, 2019 Deferred income tax assets: Employee benefit plan obligations and deferred compensation $ Lease obligation (1) Foreign and domestic net operating loss carryforwards Reserves and accruals Tax credit carryforwards Other, net Total deferred income tax assets Valuation allowances Net deferred income tax assets Deferred income tax liabilities: Right-of-use operating lease assets (1) Property, plant and equipment Intangible assets Prepaid expenses Total deferred income tax liabilities Net deferred income taxes Net deferred income taxes is comprised of the following components: Deferred income tax assets—non-current Deferred income tax liabilities—non-current ____________________ $ 68.9 $ 64.2 39.1 17.1 19.1 17.1 225.5 (5.7) 219.8 61.4 28.6 9.8 2.2 102.0 117.8 $ 124.6 6.8 59.2 — 46.1 16.2 38.7 17.4 177.6 (7.8) 169.8 — 29.4 10.6 2.2 42.2 127.6 135.8 8.2 (1) In 2020, we adopted ASU 2016-02, Leases (Topic 842), and recorded a deferred tax asset related to our operating lease obligations and a deferred tax liability related to our right-of-use operating lease assets. See Note 3 for additional information. At February 28, 2020, the valuation allowance of $5.7 included $3.7 relating to foreign deferred tax assets. In updating our assessment of the ultimate realization of deferred tax assets, we considered the following factors: • • recent financial performance including cumulative losses, the predictability of future income, • prudent and feasible tax planning strategies that could be implemented to protect the loss of the deferred tax assets and • the effect of reversing taxable temporary differences. Based on our evaluation of these factors, particularly cumulative losses, we were unable to assert that it is more likely than not that the deferred tax assets in our owned dealers and sales offices in France, Australia, Singapore, Hong Kong and Brazil would be realized as of February 28, 2020. During 2020, we determined that it was more likely than not that all of the deferred tax assets, including net operating losses, of our owned dealer in the U.K. would be utilized, and the reversal of the valuation allowance on these items reduced tax expense by $3.1. Also during 2020, we determined that it was not more likely than not that all of the deferred tax assets, including net operating losses, of our owned dealer in Australia would be utilized, and recorded a valuation allowance which increased tax expense by $1.2. 79 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. We have the ability to repatriate foreign subsidiary earnings to our U.S. parent without incurring additional U.S. federal income tax. These earnings have been subject to U.S. federal income taxes in 2018 and additional U.S. taxes under the Tax Act during 2019 and 2020. We have provided deferred income taxes where appropriate on earnings of subsidiaries expected to be distributed. However, we have not recorded deferred taxes on any remaining historical outside basis differences in non-U.S. subsidiaries as we continue to assert indefinite reinvestment on those basis differences that are not related to amounts previously taxed in the U.S. or undistributed earnings generated after 2018. Taxes Payable or Refundable Income taxes currently payable or refundable are reported on the Consolidated Balance Sheets as follows: Income Taxes Other current assets: Income taxes receivable Other long-term assets: Income taxes receivable Accrued expenses: Income taxes payable February 28, 2020 February 22, 2019 $ $ $ 8.0 $ 11.6 7.8 $ — 13.9 $ 3.5 Net Operating Loss and Tax Credit Carryforwards Operating loss and tax credit carryforwards expire as follows: Net Operating Loss Carryforwards (Gross) Net Operating Loss Carryforwards (Tax Effected) Fiscal Year Ending February Federal State International Federal State International 2021 2022-2038 No expiration Valuation allowances Net benefit $ — $ — $ 0.9 — 0.9 $ 2.1 — 2.1 $ $ — $ — $ — $ — 160.2 160.2 0.2 — 0.2 — 0.2 $ 0.7 — 0.7 — 0.7 $ $ Total — $ — $ — 38.4 38.4 (3.2) 35.2 $ 36.1 $ 0.9 38.4 39.3 (3.2) Tax Credit Carryforwards — 19.1 — 19.1 (2.0) 17.1 Future tax benefits for net operating loss and tax credit carryforwards are recognized to the extent that realization of these benefits is considered more likely than not. It is considered more likely than not that a benefit of $53.2 will be realized on these net operating loss and tax credit carryforwards. This determination is based on the expectation that related operations will be sufficiently profitable or various tax, business and other planning strategies available to us will enable utilization of the carryforwards. We assess the available positive and negative evidence to estimate if sufficient future taxable income will be generated to utilize the existing deferred tax assets. Valuation allowances are recorded to the extent realization of these carryovers is not more likely than not. Uncertain Tax Positions We are subject to taxation in the U.S. and various states and foreign jurisdictions with varying statutes of limitation. Tax years that remain subject to examination by major tax jurisdictions include: the U.S. 2019 and 2020, Canada 2016 through 2020, France 2015 through 2020 and Germany 2013 through 2020. We adjust these reserves, as well as the related interest and penalties, in light of changing facts and circumstances. We are audited by the U.S. Internal Revenue Service under the Compliance Assurance Process (“CAP”). Under CAP, the U.S. Internal Revenue Service works with large business taxpayers to identify and resolve issues prior to the filing of a tax return. Accordingly, we record minimal liabilities for U.S. federal uncertain tax positions. We recognize interest and penalties associated with uncertain tax positions in income tax expense, and these items were insignificant for 2020, 2019 and 2018. 80 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. A reconciliation of the beginning and ending balances of unrecognized tax benefits is as follows: Unrecognized Tax Benefits Balance as of beginning of period Gross decreases—tax positions in prior period Currency translation adjustment Balance as of end of period Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ $ 2.0 $ — — 2.0 $ 2.2 $ — (0.2) 2.0 $ 2.8 (1.0) 0.4 2.2 We have taken tax positions in a non-U.S. jurisdiction that do not meet the more likely than not test required under the uncertain tax position accounting guidance. Since the tax positions have increased net operating loss carryforwards, the underlying deferred tax asset is shown net of a $2.0 liability for uncertain tax positions as of February 28, 2020 and February 22, 2019. No other amounts are recorded as a liability for uncertain tax positions, including interest and penalties, on the Consolidated Balance Sheets. Unrecognized tax benefits of $2.0, if favorably resolved, would be recorded as an income tax benefit. We do not expect the amount of unrecognized tax benefits will significantly change due to expiring statutes or audit activity in the next twelve months. 18. SHARE-BASED COMPENSATION The Steelcase Inc. Incentive Compensation Plan (the “Incentive Compensation Plan”) provides for the issuance of share-based compensation awards to employees and members of our Board of Directors. There are 25,000,000 shares of Class A Common Stock reserved for issuance under our Incentive Compensation Plan, with 4,825,262 shares remaining for future issuance under our Incentive Compensation Plan as of February 28, 2020. A variety of awards may be granted under the Incentive Compensation Plan, including stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares, performance units, cash-based awards, phantom shares and other share-based awards. Outstanding awards under the Incentive Compensation Plan vest over a period of three years. Our Board of Directors may amend or terminate the Incentive Compensation Plan at its discretion subject to certain provisions as stipulated within the plan. In the event of a "change in control", as defined in the Incentive Compensation Plan, • any performance-based conditions imposed on outstanding awards will be deemed to be, immediately prior to the change in control, the greater of (1) the applicable performance achieved through the date of the change in control or (2) the target level of performance; and • all restrictions imposed on all outstanding awards of restricted stock units and performance units will lapse if either (1) the awards are assumed by an acquirer or successor and the awardee experiences a qualifying termination during the two year period following the change in control or (2) the awards are not assumed by an acquirer or successor. Share-based awards currently outstanding under the Incentive Compensation Plan are as follows: Total Outstanding Awards Performance units (1) Restricted stock units Total outstanding awards ________________________ February 28, 2020 605,080 1,761,124 2,366,204 (1) This amount includes the maximum number of shares that may be issued under outstanding performance unit awards; however, the actual number of shares which may be issued will be determined based on the satisfaction of certain criteria, and therefore may be significantly lower. 81 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Performance Units Performance units ("PSUs") have been granted only to certain key employees. These awards are earned after a three-year performance period and only if the performance criteria stated in the applicable award are achieved. After completion of the performance period, the number of PSUs earned will be issued as shares of Class A Common Stock. The aggregate number of shares of Class A Common Stock that ultimately may be issued under PSUs where the performance period has not been completed ranged from 0 to 605,080 shares as of February 28, 2020. The awards will be forfeited if a participant leaves the company for reasons other than retirement, disability or death or if the participant engages in any competition with us, as defined in the Incentive Compensation Plan and determined by the Administrative Committee in its discretion. A dividend equivalent is calculated based on the actual number of PSUs earned at the end of the performance period equal to the dividends that would have been payable on the earned PSUs had they been held during the entire performance period as Class A Common Stock. At the end of the performance period, the dividend equivalents are paid in the form of cash. The PSUs granted in 2020 are earned over a three-year period based on achievement of certain performance conditions and then modified based on achievement of certain total shareholder return results relative to a comparison group of companies, which is a market condition. The expense for these awards is determined based on the probability that the performance conditions will be met and the fair value of the market condition. The expense is recorded in Additional paid-in capital on the Consolidated Balance Sheets over the performance period. The PSUs granted in 2019 and 2018 are earned over a three-year period based on achievement of certain total shareholder return results relative to a comparison group of companies, which is a market condition. The expense for these awards is determined based on the fair value of the market condition and is recorded in Additional paid-in capital on the Consolidated Balance Sheets over the performance periods. Based on actual results, PSUs granted in 2018 were earned at 113.2% of the target level, and 174,888 shares of Class A Common Stock were issued to participants under such awards. We used the Monte Carlo simulation model to calculate the fair value of the market conditions on their respective grant dates, which resulted in a fair value of $1.6, $3.3 and $3.4 for the PSUs granted in 2020, 2019 and 2018, respectively. The Monte Carlo simulation was computed using the following assumptions: Three-year risk-free interest rate (1) Expected term Estimated volatility (2) ________________________ 2020 Awards 2.3% 3 years 32.5% 2019 Awards 2.6% 3 years 33.8% 2018 Awards 1.4% 3 years 31.8% (1) Based on the U.S. Government bond benchmark on the grant date. (2) Represents the historical price volatility of our Company’s Class A Common Stock for the three-year period preceding the grant date. The Monte Carlo simulation resulted in the following weighted-average grant date fair values per PSU: Weighted-average grant date fair value per share of PSUs granted Grant Date Fair Value per PSU Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 16.21 $ 18.02 $ 21.76 82 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The total PSU expense and associated tax benefit for all outstanding awards in 2020, 2019 and 2018 are as follows: Expense Tax benefit Performance Units The 2020 PSU activity is as follows: Nonvested as of February 22, 2019 Maximum Number of Nonvested Units Granted Vested Nonvested as of February 28, 2020 Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 2.7 $ 0.7 4.2 $ 1.1 5.0 1.7 Total 676,800 $ 237,280 (309,000) 605,080 Weighted-Average Grant Date Fair Value per Unit 18.50 16.21 21.76 17.39 As of February 28, 2020, there was $0.4 of remaining unrecognized compensation cost related to nonvested PSUs. That cost is expected to be recognized over a remaining weighted-average period of 1.6 years. The total fair value of PSUs vested following completion of the three-year performance periods during 2020, 2019 and 2018 was $1.7, $0.0 and $3.0, respectively. The fair value was determined based upon the closing price of shares of our Class A Common Stock as of the date the Compensation Committee of our Board of Directors certified the awards. Restricted Stock Units Restricted stock units ("RSUs") have restrictions on transfer which lapse three years after the date of grant, at which time RSUs are issued as unrestricted shares of Class A Common Stock. These awards will be forfeited if a participant leaves the company for reasons other than retirement, disability or death or if the participant engages in any competition with us, as defined in the Incentive Compensation Plan and determined by the Administrative Committee in its discretion. RSUs are expensed and recorded in Additional paid-in capital on the Consolidated Balance Sheets over the requisite service period based on the value of the shares on the grant date. The weighted-average grant date fair value per share of RSUs granted in 2020, 2019 and 2018 is as follows: Weighted-average grant date fair value per share of RSUs granted Grant Date Fair Value per Share Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 15.84 $ 14.67 $ 16.51 The total RSU expense and associated tax benefit for all outstanding awards in 2020, 2019 and 2018 are as follows: Expense Tax benefit Restricted Stock Units Year Ended February 28, 2020 February 22, 2019 February 23, 2018 $ 13.3 $ 3.6 12.7 $ 3.4 13.4 4.5 Holders of RSUs receive cash dividends equal to the dividends we declare and pay on our Class A Common Stock, which are included in Dividends paid on the Consolidated Statements of Cash Flows. 83 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The 2020 RSU activity is as follows: Nonvested as of February 22, 2019 Nonvested Units Granted Vested Forfeited Nonvested as of February 28, 2020 Weighted-Average Grant Date Fair Value per Share 15.39 15.84 16.21 15.40 15.28 Total 1,721,896 $ 842,609 (760,628) (42,753) 1,761,124 There was $6.7 of remaining unrecognized compensation cost related to RSUs as of February 28, 2020. That cost is expected to be recognized over a weighted-average period of 1.8 years. The total fair value of RSUs vested was $12.6, $15.4 and $10.1 during 2020, 2019 and 2018, respectively. The fair value was determined based upon the closing price of shares of our Class A Common Stock on the dates the awards vested. Unrestricted Share Grants Under the Incentive Compensation Plan, unrestricted shares of our Class A Common Stock may be issued to members of our Board of Directors as compensation for director’s fees. We granted a total of 41,941, 53,029 and 50,445 unrestricted shares at a weighted average grant date fair value per share of $17.31, $14.82 and $14.98 during 2020, 2019 and 2018, respectively. 84 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 19. LEASES Accounting Policies In Q1 2020, we adopted ASU 2016-02, Leases (Topic 842), and related amendments ("ASC 842") using the modified retrospective approach. The effects of the initial application of ASC 842 did not result in a cumulative adjustment to retained earnings. We have operating leases for corporate offices, sales offices, showrooms, manufacturing facilities, vehicles and equipment that expire at various dates through 2031. Certain lease agreements include contingent rental payments based on per unit usage over contractual levels (e.g., miles driven or machine hours used) and others include rental payments adjusted periodically for inflationary indexes. Additionally, some leases include options to renew or terminate the leases which can be exercised at our discretion. The lease terms utilized in determining right-of-use assets and lease liabilities include the noncancellable portion of the underlying leases along with any reasonably certain lease periods associated with available renewal periods. Our leases do not contain any residual value guarantees or material restrictive covenants. As most of our leases do not provide an implicit discount rate, we use an estimated incremental borrowing rate based on the information available at the lease commencement date in determining the present value of the lease payments. The estimated incremental borrowing rate represents the estimated rate of interest we would have had to pay to borrow on a collateralized basis an amount equal to the lease payments for a similar period of time. The components of lease expense are as follows: Operating lease cost Sublease rental income Supplemental cash flow and other information related to leases are as follows: Cash flow information: Operating cash flows used for operating leases Leased assets obtained in exchange for new operating lease obligations Other information: Weighted-average remaining term Weighted-average discount rate $ $ $ $ Twelve Months Ended February 28, 2020 51.9 (1.2) 50.7 Twelve Months Ended February 28, 2020 45.3 103.6 February 28, 2020 7.1 years 4.0% 85 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. The following table summarizes the future minimum lease payments as of February 28, 2020: Fiscal year ending in February Amount (1) 2021 2022 2023 2024 2025 Thereafter Total lease payments Less interest Present value of lease liabilities _______________________________________ $ $ 50.6 47.2 40.8 35.3 33.0 89.8 296.7 39.6 257.1 (1) Lease payments include options to extend lease terms that are reasonably certain of being exercised. The payments exclude legally binding minimum lease payments for leases signed but not yet commenced. The following table summarizes future minimum lease payments as of February 22, 2019, before adoption of ASC 842: Fiscal Year Ending in February Minimum annual rental commitments Minimum annual sublease rental income 2020 2021 2022 2023 2024 Thereafter Practical Expedients Elected $ $ 46.0 $ 41.7 40.5 36.5 28.0 72.2 264.9 $ Minimum annual rental commitments, net 45.4 41.4 40.3 36.3 27.8 71.6 262.8 (0.6) $ (0.3) (0.2) (0.2) (0.2) (0.6) (2.1) $ We elected the following practical expedients as a result of adopting ASC 842: • We elected not to separate non-lease components of a contract from the lease components to which they relate for all classes of lease assets except for embedded leases, which were immaterial in 2020. • We elected the package of practical expedients available for transition which allowed us not to reassess (1) whether previously assessed contracts contain leases, (2) the classification of the leases as operating or finance and (3) the amount of initial direct costs associated with the leases. • We elected not to recognize a right-of-use asset or lease liability for short-term leases that have a lease term of 12 months or less. • We elected not to assess whether land easements that were not previously accounted for as leases are or contain a lease. • We elected not to use hindsight in determining the lease term and in assessing the likelihood that a lessee purchase option will be exercised. 86 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 20. ACQUISITIONS Orangebox In Q3 2019, we acquired Orangebox, a manufacturer of task seating, architectural pods, privacy solutions and collaborative furniture based in the U.K. The transaction included the purchase of all of the outstanding capital stock of Orangebox for $78.9 (or £60.0) less an adjustment for working capital of $0.5 in an all-cash transaction. Up to an additional $3.9 (or £3.0) is payable to one of the sellers over three years, contingent upon the achievement of certain business performance obligations. The acquisition was funded by borrowings under our global committed bank facility. The goodwill resulting from the acquisition relates to the expected ability to provide customers with a broader range of furniture designed to boost collaboration at work and provide us with additional capability to develop innovative products. Tangible assets and liabilities of Orangebox were valued as of the acquisition date using a market analysis and intangible assets were valued using a discounted cash flow analysis, which represents a Level 3 measurement. On the acquisition date, we recorded $42.2 related to identifiable intangible assets, $23.4 related to goodwill and $16.7 related to tangible assets. The tangible assets mainly consisted of working capital (primarily accounts receivable, inventory and current liabilities), property, plant and equipment (primarily the land, building and equipment of two manufacturing locations in the U.K.) and deferred tax liabilities. Goodwill was recorded in EMEA and the Americas segments in the amounts of $18.8 and $4.6, respectively. The goodwill is not deductible for U.K. or U.S. income tax purposes. Intangible assets are principally related to dealer relationships, the Orangebox trade name and internally-developed know-how and designs, which will be amortized over periods ranging between 9 to 11 years. The purchase price allocation for the Orangebox acquisition was completed during 2020. The following table summarizes the acquired identified intangible assets and the respective fair value and useful life of each asset at the date of acquisition: Other Intangible Assets Dealer relationships Trademark Know-how/designs Other Weighted Average Useful Life (Years) Fair Value 10.9 $ 9.0 9.0 0.2 $ 23.0 13.2 5.0 1.0 42.2 The fair value of the acquired intangible assets will be amortized on a straight-line basis over the remaining useful lives. The estimated amortization expense for the next five years is as follows: Fiscal Year Ending in February Amount 2021 2022 2023 2024 2025 4.1 4.1 4.1 4.1 4.2 20.6 $ 87 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Smith System In Q2 2019, we acquired Smith System, a Texas-based manufacturer of desking, seating and storage for the pre-K-12 education market. The transaction included the purchase of all of the outstanding capital stock of Smith System for $140.0, payable in cash, plus a net adjustment for working capital of $8.4. In addition, we funded $5.0 to a third-party escrow account, which is payable to the seller at the end of two years based on continued employment. The acquisition was funded through a combination of domestic cash on-hand and short-term borrowings under our global credit facility. Smith System is an industry leader in the U.S. pre-K-12 education market. The acquisition is expected to advance our growth strategy in the education and office markets particularly as it relates to learning environments and collaborative spaces. The goodwill resulting from the acquisition is primarily related to the growth potential of Smith System as we offer their products through our distribution network. Tangible assets and liabilities of Smith System were valued as of the acquisition date using a market analysis and intangible assets were valued using a discounted cash flow analysis, which represents a Level 3 measurement. On the acquisition date, we recorded $44.1 related to identifiable intangible assets, $79.3 related to goodwill and $25.0 related to tangible assets, mainly consisting of working capital items such as accounts receivable, inventory and current liabilities. The entire amount recorded to goodwill is deductible for U.S. income tax purposes and is recorded in the Americas segment. Intangible assets are principally related to internally-developed know-how and designs, dealer relationships and the Smith System trade name, which will be amortized over periods ranging between 9 to 11 years. The purchase price allocation for the Smith System acquisition was completed during 2020. The following table summarizes the acquired identified intangible assets and the respective fair value and useful life of each asset at the date of acquisition: Other Intangible Assets Know-how/designs Dealer relationships Trademark Other Weighted Average Useful Life (Years) Fair Value 9.0 $ 11.0 9.0 0.9 $ 16.0 12.0 12.0 4.1 44.1 The fair value of the acquired intangible assets will be amortized on a straight-line basis over the remaining useful lives. The estimated amortization expense for the next five years is as follows: Fiscal Year Ending in February Amount 2021 2022 2023 2024 2025 4.4 4.2 4.2 4.2 4.3 21.3 $ 88 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. AMQ In Q4 2018, we acquired AMQ, a California-based provider of height-adjustable desking, benching, worktools and seating. The total purchase price for the acquisition was $69.9, which was primarily funded by the liquidation of short-term investments. Up to an additional $5.0 is payable to the sellers contingent upon certain performance obligations being met over a two year period. This acquisition is expected to strengthen our reach within the industry by broadening our portfolio at lower price points. The goodwill resulting from the acquisition consists largely of economies of scale expected from integrating AMQ into our existing dealer network. Tangible assets and liabilities of AMQ were valued as of the acquisition date using a market analysis and intangible assets were valued using a discounted cash flow analysis, which represents a Level 3 measurement. On the acquisition date, we recorded $30.1 related to identifiable intangible assets, $31.5 to goodwill and approximately $12.5 related to working capital items such as accounts receivable, inventories and accounts payable. The entire amount recorded to goodwill is recorded in the Americas segment and is deductible for U.S. income tax purposes. Intangibles are principally related to dealer relationships which will be amortized over 11 years. In 2019, we recorded measurement period adjustments of $0.5 related to a decrease in net working capital and a decrease of $0.2 to the contingent liability payable to the sellers for certain liabilities existing prior to the opening balance sheet date. These adjustments increased goodwill by $0.3, and all amounts referenced above are inclusive of these measurement period adjustments. The purchase price allocation for the AMQ acquisition was completed during 2019. The following table summarizes the acquired identified intangible assets and the respective fair value and useful life of each asset at the date of acquisition: Other Intangible Assets Dealer relationships Trademark Other Weighted Average Useful Life (Years) 11.0 $ 9.0 4.6 $ Fair Value 25.5 1.3 3.3 30.1 The fair value of the acquired intangible assets will be amortized on a straight-line basis over the remaining useful lives. The estimated amortization expense for the next five years is as follows: Fiscal Year Ending in February Amount 2021 2022 2023 2024 2025 $ $ 3.0 3.0 3.0 2.5 2.5 14.0 89 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 21. DIVESTITURE In Q4 2020, we sold all outstanding capital stock of PolyVision for net proceeds of $72.6. The transaction resulted in the disposition of the net assets of the PolyVision operating entities in the U.S. and Belgium, which totaled $47.8. The net assets were primarily related to accounts receivable, inventory, property, plant and equipment, and goodwill. In conjunction with the sale, we recorded a provision for $3.8 related to minimum purchase commitments over the next three years. The transaction resulted in a gain of $21.0 in the Other category which reduced Operating expenses in the Consolidated Statements of Income. Subsequent to the sale, we intend to continue to market certain PolyVision branded products to provide customers with a full suite of collaboration solutions. Our Consolidated Statements of Income include the following in the Other category related to PolyVision: Revenue Gross profit Operating income 22. REPORTABLE SEGMENTS Year Ended February 28, 2020 $ 61.5 18.6 6.4 Our reportable segments consist of the Americas segment, the EMEA segment and the Other category. Unallocated corporate expenses are reported as Corporate. The Americas segment serves customers in the U.S., Canada, the Caribbean Islands and Latin America with a portfolio of integrated architecture, furniture and technology products marketed to corporate, government, healthcare, education and retail customers through the Steelcase, Coalesse, Smith System, AMQ, Turnstone, and Orangebox brands. The EMEA segment serves customers in Europe, the Middle East and Africa primarily under the Steelcase, Orangebox and Coalesse brands, with an emphasis on freestanding furniture systems, storage and seating solutions. The Other category includes Asia Pacific, Designtex and PolyVision. Asia Pacific serves customers in Asia and Australia primarily under the Steelcase brand with an emphasis on freestanding furniture systems, seating and storage solutions. Designtex primarily sells textiles, wall coverings and surface imaging solutions specified by architects and designers directly to end-use customers through a direct sales force primarily in North America. PolyVision, which we sold in Q4 2020, manufactures ceramic steel surfaces for use in various applications globally, including static whiteboards and chalkboards sold through third party fabricators and distributors to the primary and secondary education markets and architectural panels and other special applications sold through general contractors for commercial and infrastructure projects. We primarily review and evaluate operating income by segment in both our internal review processes and for external financial reporting. We also allocate resources primarily based on operating income. Total assets by segment include manufacturing and other assets associated with each segment. Corporate costs include unallocated portions of shared service functions such as information technology, corporate facilities, finance, research, human resources, legal and customer aviation, plus deferred compensation expense and income or losses associated with COLI. Corporate assets consist primarily of unallocated cash and cash equivalents and COLI balances. 90 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. Operating Segment Data Americas EMEA Other Corporate Consolidated 2020 Revenue Operating income (loss) Total assets Capital expenditures Depreciation & amortization 2019 Revenue Operating income (loss) Total assets Capital expenditures Depreciation & amortization 2018 Revenue Operating income (loss) Total assets Capital expenditures Depreciation & amortization $ $ $ 2,672.9 $ 240.0 1,067.3 24.3 54.3 2,470.2 $ 209.9 1,044.4 24.6 53.6 2,193.8 $ 181.4 943.2 46.2 46.2 669.6 $ 9.9 454.5 18.5 21.6 617.0 $ (6.9) 420.1 21.3 20.0 524.2 $ (14.0) 300.3 31.7 14.7 381.2 $ 39.4 225.6 19.1 6.8 356.0 $ 14.3 220.4 12.6 6.2 337.5 $ 21.4 209.1 10.0 5.0 — $ (32.3) 818.0 11.5 2.9 — $ (33.7) 457.5 22.9 1.8 — $ (33.6) 406.6 — — 3,723.7 257.0 2,565.4 73.4 85.6 3,443.2 183.6 2,142.4 81.4 81.6 3,055.5 155.2 1,859.2 87.9 65.9 The accounting policies of each of the reportable segments are the same as those described in Note 2. Revenue comparisons have been impacted by acquisitions, divestitures and deconsolidations along with currency translation effects. See Note 4 for additional information. Reportable geographic information is as follows: Reportable Geographic Data Long-lived assets: United States Foreign locations February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ $ 924.1 $ 319.0 1,243.1 $ 812.1 $ 237.5 1,049.6 $ 689.7 174.3 864.0 No country other than the U.S. represented greater than 10% of our long-lived assets in 2020, 2019 or 2018. 91 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 23. UNAUDITED QUARTERLY RESULTS Unaudited Quarterly Results First Quarter Second Quarter Third Quarter Fourth Quarter Total 2020 Revenue Gross profit Operating income Net income Basic earnings per share Diluted earnings per share 2019 Revenue Gross profit Operating income Net income Basic earnings per share Diluted earnings per share $ $ 824.3 $ 258.4 27.6 17.8 0.15 0.15 754.0 $ 237.9 23.3 17.0 0.14 0.14 998.0 $ 333.5 85.3 60.5 0.50 0.50 875.8 $ 288.6 67.9 49.1 0.41 0.41 955.2 $ 316.1 75.1 54.9 0.46 0.46 901.0 $ 278.3 45.4 37.3 0.31 0.31 946.2 $ 307.2 69.0 66.5 0.56 0.55 912.4 $ 283.1 47.0 22.6 0.19 0.19 3,723.7 1,215.2 257.0 199.7 1.67 1.66 3,443.2 1,087.9 183.6 126.0 1.06 1.05 Revenue comparisons have been impacted by currency translation effects, acquisitions and divestitures. See Note 20 and Note 21 for additional information. Q4 2020 operating income and net income included a gain on the sale of PolyVision. See Note 21 for additional information. Q4 2019 net income included charges related to the early retirement of debt. Q3 2019 operating income and net income included significant charges related to a multi- employer pension plan. See Note 15 for additional information. 92 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS—(Continued) STEELCASE INC. 24. SUBSEQUENT EVENTS Impacts of COVID-19 Pandemic During Q1 2021, the COVID-19 pandemic and the actions taken by various governments and third parties to combat the spread of COVID-19 (including, in some cases, mandatory quarantines and other suspensions of non- essential business operations) have led to significant disruptions in our manufacturing and distribution operations and supply chains, including temporary reductions or suspensions of operations at many of our manufacturing and distribution locations around the world. In addition, many of our customers have been unable to receive products from us or our dealers and have delayed deliveries of existing orders, and our incoming orders have declined significantly during Q1 2021. These disruptions have caused a significant reduction in our revenue during Q1 2021 and are expected to continue to negatively impact our revenue and cash flows while the impact of COVID-19 continues. The impacts of COVID-19 have the potential to be far-reaching, and the duration and intensity of the impact on our business, our industry and the global economy are not yet known. In addition, during Q1 2021, the market price of our Class A Common Stock declined significantly in connection with overall stock market trends related to the global economic impact of the COVID-19 pandemic. The potential impacts from COVID-19 and the decline in our stock price could be considered triggering events that may require us to perform impairment assessments of goodwill and other intangible assets in 2021. We will evaluate these considerations beginning in Q1 2021. We expect to assess the impacts of COVID-19 on other key areas of our business and record necessary accounting adjustments, if and as appropriate. This may include, but not be limited to: adjustments to allowances for credit losses, impairments to investments in unconsolidated affiliates, adjustments to deferred tax assets and valuation allowances related to net operating loss and tax credit carryforwards, and adjustments to employee benefit obligations and pension plan assets. Borrowings Under Our Global Credit Facility During Q1 2021, we borrowed $250.0 under our unsecured revolving credit facility to provide additional liquidity in light of the uncertainty related to COVID-19. 93 Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure: None. Item 9A. Controls and Procedures: (a) Disclosure Controls and Procedures. Our management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, as amended), as of February 28, 2020. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer concluded that as of February 28, 2020, our disclosure controls and procedures were effective in (1) recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by us in the reports that we file or submit under the Exchange Act and (2) ensuring that information required to be disclosed by us in such reports is accumulated and communicated to our management, including our Chief Executive Officer and our Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. (b) Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, we have included a report of management’s assessment of the design and effectiveness of our internal control over financial reporting as part of this Report. The independent registered public accounting firm of Deloitte & Touche LLP also attested to, and reported on, the effectiveness of our internal control over financial reporting. Management’s report and the independent registered public accounting firm’s attestation report are included in this Report in Item 8: Financial Statements and Supplementary Data under the captions entitled “Management’s Report on Internal Control Over Financial Reporting” and “Report of Independent Registered Public Accounting Firm.” (c) Internal Control Over Financial Reporting. There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during our fourth fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. Item 9B. Other Information: None. 94 PART III Item 10. Directors, Executive Officers and Corporate Governance: Certain information regarding executive officers required by this Item is set forth as a Supplementary Item at the end of Part I of this Report. Other information required by this item is contained in Item 1: Business under the caption “Available Information” or will be contained in our 2020 Proxy Statement under the captions “Proposal 1 — Election of Directors,” “Committees of the Board of Directors” and “Other Corporate Governance Matters” and is incorporated into this Report by reference. Item 11. Executive Compensation: The information required by Item 11 will be contained in our 2020 Proxy Statement, under the captions “Committees of the Board of Directors,” “Director Compensation,” “Compensation Committee Report,” “Compensation Discussion and Analysis” and “Executive Compensation, Retirement Programs and Other Arrangements” and is incorporated into this Report by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters: The information required by Item 12 that is not listed below will be contained in our 2020 Proxy Statement, under the caption “Stock Ownership of Management and Certain Beneficial Owners,” and is incorporated into this Report by reference. Securities authorized for issuance under equity compensation plans as of February 28, 2020 are as follows: Number of securities to be issued upon exercise of outstanding warrants and rights Weighted-average exercise price of outstanding warrants and rights Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in the second column) 2,366,204 (1) n/a (2) 4,825,262 — 2,366,204 n/a n/a — 4,825,262 Plan Category Equity compensation plans approved by security holders Equity compensation plans not approved by security holders Total ________________________ (1) This amount includes outstanding restricted stock units and the maximum number of shares that may be issued under outstanding performance units; however, the actual number of shares which may be issued will be determined based on the satisfaction of certain criteria, and therefore may be significantly lower. (2) The weighted average exercise price excludes performance units and restricted stock units, as there is no exercise price associated with these awards. The only outstanding warrants or rights are performance units and restricted stock units. All equity awards were granted under our Incentive Compensation Plan. See Note 18 to the consolidated financial statements for additional information. Item 13. Certain Relationships and Related Transactions, and Director Independence: The information required by Item 13 will be contained in our 2020 Proxy Statement, under the captions “Director Independence” and “Related Person Transactions” and is incorporated into this Report by reference. Item 14. Principal Accounting Fees and Services: The information required by Item 14 will be contained in our 2020 Proxy Statement under the caption “Fees Paid to Principal Independent Auditor” and is incorporated into this Report by reference. 95 PART IV Item 15. Exhibits, Financial Statement Schedules: (a) Financial Statements and Schedules The following documents are filed as part of this report: 1. Consolidated Financial Statements (Item 8) • Management’s Report on Internal Control Over Financial Reporting • Reports of Independent Registered Public Accounting Firm • Consolidated Statements of Income for the Years Ended February 28, 2020, February 22, 2019 and February 23, 2018 • Consolidated Statements of Comprehensive Income for the Years Ended February 28, 2020, February 22, 2019 and February 23, 2018 • Consolidated Balance Sheets as of February 28, 2020 and February 22, 2019 • Consolidated Statements of Changes in Shareholders’ Equity for the Years Ended February 28, 2020, February 22, 2019 and February 23, 2018 • Consolidated Statements of Cash Flows for the Years Ended February 28, 2020, February 22, 2019 and February 23, 2018 • Notes to the Consolidated Financial Statements 2. Financial Statement Schedules (S-1) Schedule II—Valuation and Qualifying Accounts All other schedules required by Form 10-K have been omitted because they are not applicable or the required information is disclosed elsewhere in this Report. 3. Exhibits Required by Securities and Exchange Commission Regulation S-K Exhibit No. 3.1 3.2 4.1 Index of Exhibits Description Second Restated Articles of Incorporation of the Company, as amended (1) Amended By-laws of Steelcase Inc., as amended April 17, 2014 (2) Indenture for Senior Debt Securities, dated as of August 7, 2006, between Steelcase Inc. as Issuer and J.P. Morgan Trust Company, National Association as Trustee (3) 4.2 Officers' Certificate of Steelcase Inc. establishing the terms of the 5.125% Senior Notes Due 2029 (4) 4.3 10.1* Description of Capital Stock Third Amended and Restated Credit Agreement, dated as of February 27, 2020, among Steelcase Inc.; JPMorgan Chase Bank, N.A., as Administrative Agent; Bank of America, N.A., and Wells Fargo Bank, National Association, as Co-Syndication Agents; HSBC Bank USA, National Association, as Documentation Agent; and certain other lenders (5) 10.2** Steelcase Inc. Restoration Retirement Plan (6) 10.3** 2015-1 Amendment to the Steelcase Inc. Restoration Retirement Plan (7) 10.4** 2016-1 Amendment to the Steelcase Inc. Restoration Retirement Plan (8) 10.5** 2017-1 Amendment to the Steelcase Inc. Restoration Retirement Plan (9) 10.6** Steelcase Inc. Deferred Compensation Plan (10) 10.7** 2009-1 Amendment to the Steelcase Inc. Deferred Compensation Plan (11) 10.8** 2013-1 Amendment to the Steelcase Inc. Deferred Compensation Plan (12) 10.9** 10.10** Steelcase Inc. Non-Employee Director Deferred Compensation Plan, as amended and restated 2015-1 Amendment to the Steelcase Inc. Deferred Compensation Plan (13) effective July 10, 2012 (14) 96  Exhibit No. Description 10.11** Steelcase Inc. Executive Severance Plan (15) 10.12** 2009-1 Amendment to the Steelcase Inc. Executive Severance Plan (16) 10.13** 2010-1 Amendment to the Steelcase Inc. Executive Severance Plan (17) 10.14** 2010-2 Amendment to the Steelcase Inc. Executive Severance Plan (18) 10.15** Steelcase Inc. Executive Supplemental Retirement Plan, as amended and restated as of March 27, 2003 (19) 10.16** 2006-1 Amendment to the Steelcase Inc. Executive Supplemental Retirement Plan (20) 10.17** 2006-2 Amendment to the Steelcase Inc. Executive Supplemental Retirement Plan (21) 10.18** 2009-1 Amendment to the Steelcase Inc. Executive Supplemental Retirement Plan (22) 10.19** 2012-1 Amendment to the Steelcase Inc. Executive Supplemental Retirement Plan (23) 10.20** 2015-1 Amendment to the Steelcase Inc. Executive Supplemental Retirement Plan (24) 10.21** Steelcase Inc. Management Incentive Plan, as amended and restated as of February 25, 2017 (25) 10.22** Steelcase Inc. Incentive Compensation Plan, as amended and restated as of July 15, 2015 (26) 10.23** Steelcase Inc. Incentive Compensation Plan Form of Performance Units Agreement (TSR) (FY 2018) (27) 10.24** Steelcase Inc. Incentive Compensation Plan Form of Cash-Based Award Agreement (ROIC) (FY 2018) (28) 10.25** Steelcase Inc. Incentive Compensation Plan Form of Restricted Stock Units Agreement (FY 2018) (29) 10.26** Steelcase Inc. Incentive Compensation Plan Form of Performance Units Agreement (TSR) (FY 2019) (30) 10.27** Steelcase Inc. Incentive Compensation Plan Form of Cash-Based Award Agreement (ROIC) (FY 2019) (31) 10.28** Steelcase Inc. Incentive Compensation Plan Form of Restricted Stock Units Agreement (FY 2019) (32) 10.29** Steelcase Inc. Incentive Compensation Plan Form of Performance Units Agreement (FY 2020) (33) 10.30** Steelcase Inc. Incentive Compensation Plan Form of Restricted Stock Units Agreement (FY 2020) (34) 10.31** Summary of Steelcase Benefit Plan for Outside Directors, as updated January 15, 2020 10.32** Summary of Compensation for the Board of Directors of Steelcase Inc., as updated March 24, 2020 21.1 23.1 31.1 31.2 32.1 101.INS Subsidiaries of the Registrant Consent of Deloitte & Touche LLP Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document. 101.SCH Inline XBRL Schema Document 101.CAL Inline XBRL Calculation Linkbase Document 101.LAB Inline XBRL Labels Linkbase Document 101.PRE Inline XBRL Presentation Linkbase Document 101.DEF 104 Inline XBRL Definition Linkbase Document Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101) ________________ * Schedules (or similar attachments) have been omitted pursuant to Item 601(a)(5) of Regulation S-K. ** Management contract or compensatory plan or arrangement. (1) Filed as Exhibit 3.1 to the Company’s Current Report on Form 8-K, as filed with the Commission on July 15, 2011 (commission file number 001-13873), and incorporated herein by reference. 97 (2) Filed as Exhibit 3.2 to the Company's Annual Report on Form 10-K for the fiscal year ended February 28, 2014, as filed with the Commission on April 17, 2014 (commission file number 001-13873), and incorporated herein by reference. (3) Filed as Exhibit 4.1 to the Company’s Current Report on Form 8-K, as filed with the Commission on August 7, 2006 (commission file number 001-13873), and incorporated herein by reference. (4) Filed as Exhibit 4.2 to the Company’s Current Report on Form 8-K, as filed with the Commission on January 18, 2019 (commission file number 001-13873), and incorporated herein by reference. (5) Filed as Exhibit 10.1 to the Company's Current Report on Form 8-K, as filed with the Commission on February 28, 2020 (commission file number 001-13873), and incorporated herein by reference. (6) Filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended November 28, 2008, as filed with the Commission on January 7, 2009 (commission file number 001-13873), and incorporated herein by reference. (7) Filed as Exhibit 10.2 to the Company's Current Report on Form 8-K, as filed with the Commission on January 16, 2015 (commission file number 001-13873), and incorporated herein by reference. (8) Filed as Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended August 28, 2015, as filed with the Commission on September 29, 2015 (commission file number 001-13873), and incorporated herein by reference. (9) Filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended August 25, 2017, as filed with the Commission on September 20, 2017 (commission file number 001-13873), and incorporated herein by reference. (10) Filed as Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended November 28, 2008, as filed with the Commission on January 7, 2009 (commission file number 001-13873), and incorporated herein by reference. (11) Filed as Exhibit 10.4 to the Company's Quarterly Report on Form 10-Q for the quarterly period ended November 28, 2008, as filed with the Commission on January 7, 2009 (commission file number 001-13873), and incorporated herein by reference. (12) Filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarterly period ended August 24, 2012, as filed with the Commission on October 1, 2012 (commission file number 001-13873), and incorporated herein by reference. (13) Filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarterly period ended November 28, 2014, as filed with the Commission on December 23, 2014 (commission file number 001- 13873), and incorporated herein by reference. (14) Filed as Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the quarterly period ended August 24, 2012, as filed with the Commission on October 1, 2012 (commission file number 001-13873), and incorporated herein by reference. (15) Filed as Exhibit 10.1 to the Company’s Current Report on Form 8-K, as filed with the Commission on February 9, 2007 (commission file number 001-13873), and incorporated herein by reference. (16) Filed as Exhibit 10.6 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended August 29, 2008, as filed with the Commission on October 7, 2008 (commission file number 001-13873), and incorporated herein by reference. (17) Filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarterly period ended August 28, 2009, as filed with the Commission on October 5, 2009 (commission file number 001-13873), and incorporated herein by reference. (18) Filed as Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the quarterly period ended November 27, 2009, as filed with the Commission on January 5, 2010 (commission file number 001-13873), and incorporated herein by reference. (19) Filed as Exhibit 10.19 to the Company’s Annual Report on Form 10-K for the fiscal year ended February 28, 2003, as filed with the Commission on May 16, 2003 (commission file number 001-13873), and incorporated herein by reference. 98 (20) Filed as Exhibit 10.33 to the Company’s Annual Report on Form 10-K for the fiscal year ended February 25, 2005, as filed with the Commission on May 6, 2005 (commission file number 001-13873), and incorporated herein by reference. (21) Filed as Exhibit 10.01 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended May 27, 2005, as filed with the Commission on July 1, 2005 (commission file number 001-13873), and incorporated herein by reference. (22) Filed as Exhibit 10.7 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended August 29, 2008, as filed with the Commission on October 7, 2008 (commission file number 001-13873), and incorporated herein by reference. (23) Filed as Exhibit 10.18 to the Company’s Annual Report on Form 10-K for the fiscal year ended February 24, 2012, as filed with the Commission on April 23, 2012 (commission file number 001-13873), and incorporated herein by reference. (24) Filed as Exhibit 10.1 to the Company’s Current Report on Form 8-K, as filed with the Commission on January 16, 2015 (commission file number 001-13873), and incorporated herein by reference. (25) Filed as Exhibit 10.2 to the Company’s Current Report on Form 8-K, as filed with the Commission on July 14, 2017 (commission file number 001-13873), and incorporated herein by reference. (26) Filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended August 28, 2015, as filed with the Commission on September 29, 2015 (commission file number 001-13873), and incorporated herein by reference. (27) Filed as Exhibit 10.32 to the Company's Annual Report on Form 10-K for the fiscal year ended February 24, 2017, as filed with the Commission on April 14, 2017 (commission file number 001-13873), and incorporated herein by reference. (28) Filed as Exhibit 10.33 to the Company's Annual Report on Form 10-K for the fiscal year ended February 24, 2017, as filed with the Commission on April 14, 2017 (commission file number 001-13873), and incorporated herein by reference. (29) Filed as Exhibit 10.34 to the Company's Annual Report on Form 10-K for the fiscal year ended February 24, 2017, as filed with the Commission on April 14, 2017 (commission file number 001-13873), and incorporated herein by reference. (30) Filed as Exhibit 10.34 to the Company's Annual Report on Form 10-K for the fiscal year ended February 23, 2018, as filed with the Commission on April 10, 2018 (commission file number 001-13873), and incorporated herein by reference. (31) Filed as Exhibit 10.35 to the Company's Annual Report on Form 10-K for the fiscal year ended February 23, 2018, as filed with the Commission on April 10, 2018 (commission file number 001-13873), and incorporated herein by reference. (32) Filed as Exhibit 10.36 to the Company's Annual Report on Form 10-K for the fiscal year ended February 23, 2018, as filed with the Commission on April 10, 2018 (commission file number 001-13873), and incorporated herein by reference. (33) Filed as Exhibit 10.33 to the Company's Annual Report on Form 10-K for the fiscal year ended February 22, 2019, as filed with the Commission on April 12, 2019 (commission file number 001-13873), and incorporated herein by reference. (34) Filed as Exhibit 10.34 to the Company's Annual Report on Form 10-K for the fiscal year ended February 22, 2019, as filed with the Commission on April 12, 2019 (commission file number 001-13873), and incorporated herein by reference. (b) Exhibits See Item 15(a)(3) above. (c) Financial Statement Schedules The response to this portion of Item 15 is submitted as a separate section of this Report. See Item 15(a)(2) above. Item 16. Form 10-K Summary: None. 99 SCHEDULE II STEELCASE INC. VALUATION AND QUALIFYING ACCOUNTS Allowance for Losses on Accounts Receivable Balance as of beginning of period Additions: Charged to costs and expenses Charged to other accounts Deductions (1) Other adjustments (2) Balance as of end of period ________________________ February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ 8.7 $ 11.1 $ 11.2 7.3 — (5.9) (0.7) 9.4 $ 5.5 — (8.2) 0.3 8.7 $ 2.5 (0.1) (3.0) 0.5 11.1 $ (1) Primarily represents excess of accounts written off over recoveries. (2) Primarily represents currency translation adjustments and $0.5 related to the sale of PolyVision in 2020. Valuation Allowance for Deferred Income Tax Assets Balance as of beginning of period Additions: Charged to costs and expenses Deductions and expirations Other adjustments (1) Balance as of end of period ________________________ (1) Primarily represents currency translation adjustments. February 28, 2020 Year Ended February 22, 2019 February 23, 2018 $ 7.8 $ 9.5 $ 7.9 (1.9) — (0.2) 5.7 $ 1.7 (3.0) (0.4) 7.8 $ 1.9 (1.1) 0.8 9.5 $ S-1 Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. SIGNATURES STEELCASE INC. By: /s/ DAVID C. SYLVESTER David C. Sylvester Senior Vice President, Chief Financial Officer (Duly Authorized Officer, Principal Financial Officer and Principal Accounting Officer) Date: April 27, 2020 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated: Signature /s/ JAMES P. KEANE James P. Keane /s/ DAVID C. SYLVESTER David C. Sylvester /s/ LAWRENCE J. BLANFORD Lawrence J. Blanford /s/ TIMOTHY C.E. BROWN Timothy C.E. Brown /s/ CONNIE K. DUCKWORTH Connie K. Duckworth /s/ TODD P. KELSEY Todd P. Kelsey /s/ JENNIFER C. NIEMANN Jennifer C. Niemann /s/ ROBERT C. PEW III Robert C. Pew III /s/ CATHY D. ROSS Cathy D. Ross /s/ CATHERINE C.B. SCHMELTER Catherine C.B. Schmelter /s/ PETER M. WEGE II Peter M. Wege II /s/ KATE PEW WOLTERS Kate Pew Wolters Date April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 April 27, 2020 Title President and Chief Executive Officer, Director (Principal Executive Officer) Senior Vice President, Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer) Director Director Director Director Director Chair of the Board of Directors, Director Director Director Director Director S-2 DIRECTORS AND EXECUTIVE OFFICERS Directors Lawrence J. Blanford 1, 4 Retired; formerly President and Chief Executive Officer, Green Mountain Coffee Roasters, Inc. Todd P. Kelsey 1, 2 President and Chief Executive Officer, Plexus Corp. Timothy C. E. Brown 2, 3, 4 Executive Chair, IDEO LP Connie K. Duckworth 3, 4, 5 Retired; formerly Partner and Managing Director, Goldman, Sachs & Co. James P. Keane 4 President and Chief Executive Officer, Steelcase Inc. Jennifer C. Niemann 3 President and Chief Executive Officer, Forward Space, LLC Robert C. Pew III 4 Chair of the Board of Directors, Steelcase Inc.; Private Investor Cathy D. Ross 1, 2, 4 Retired; formerly Executive Vice President and Chief Financial Officer, Federal Express Corporation Catherine C. B. Schmelter Senior Vice President, Chief Transformation Officer, TreeHouse Foods, Inc. Peter M. Wege II 1, 3, 5 Chairman of the Board of Directors, Contract Pharmaceuticals Limited Kate Pew Wolters 2, 5 Philanthropist; President, KRW Foundation Executive Officers Guillaume M. Alvarez Senior Vice President, EMEA Sara E. Armbruster Vice President, Strategy, Research and Digital Transformation Donna K. Flynn Vice President, Global Talent Management Ulrich H. E. Gwinner President, Asia Pacific James P. Keane President and Chief Executive Officer Robert G. Krestakos Vice President, Global Operations James N. Ludwig Vice President, Global Design and Product Engineering Lizbeth S. O’Shaughnessy Senior Vice President, Chief Administrative Officer, General Counsel and Secretary Eddy F. Schmitt Senior Vice President, Americas Allan W. Smith, Jr. Vice President, Global Marketing David C. Sylvester Senior Vice President, Chief Financial Officer 1 = Audit Committee 2 = Compensation Committee 3 = Corporate Business Development Committee 4 = Executive Committee 5 = Nominating and Corporate Governance Committee FY20_SC_Annual_Report_2020May18.indd 7 FY20_SC_Annual_Report_2020May18.indd 7 5/18/20 4:15 PM 5/18/20 4:15 PM Contact the Steelcase Board of Directors To contact our Board of Directors, write to: Board of Directors c/o Lizbeth S. O’Shaughnessy, Secretary Steelcase Inc. P.O. Box 1967 Grand Rapids, MI 49501-1967 Forward-looking Statements Certain statements in this document are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act. These statements are based on management’s current expectations and are subject to uncertainty and changes in circumstances. Actual results may differ materially from those included in these statements due to a variety of factors. For more information about forward-looking statements and the factors that may cause actual results to vary, please see the Forward-looking Statements section in our Annual Report on Form 10-K, which is included herein. CORPORATE INFORMATION Global Headquarters Steelcase Inc. 901 44th Street Grand Rapids, MI 49508 Phone: (616) 247-2710 Products and Services For the address and telephone number of your nearest Steelcase dealer or for information about our products, please call (888) 783-3522 or visit our website at www.steelcase.com. Common Stock Data Steelcase Inc. Class A Common Stock is listed on the New York Stock Exchange under the symbol SCS. The Class B Common Stock is not publicly traded but is convertible into Class A Common Stock on a one-for-one basis. Shareholder Account Inquiries Registered shareholders can access their account online. Log on to www.shareowneronline.com to view share balance, change address, complete certain transactions and get answers to other stock-related inquiries. You can also write or call the Steelcase transfer agent at: EQ Shareowner Services P.O. Box 64874 St. Paul, MN 55164-0874 Phone: (866) 457-8829 Outside the continental U.S. and Canada: (651) 450-4064 Independent Auditors Deloitte & Touche LLP 38 Commerce Ave, SW Suite 600 Grand Rapids, MI 49503 Phone: (616) 336-7900 Shareholder Reports and Investor Inquiries You can request copies of financial documents, such as this annual report and Form 10-K, free of charge, by contacting: Steelcase Inc. Investor Relations P.O. Box 1967 Grand Rapids, MI 49501-1967 Phone: (616) 246-4251 Email: ir@steelcase.com Investor Relations on the Web If you wish to review investor information as soon as it becomes available, please visit ir.steelcase.com. You can subscribe to email alerts and receive notification whenever events, SEC filings or news releases are posted to the website. You may also submit requests for printed financial materials. Corporate Impact Report This report details our efforts to protect the environment and be good corporate citizens. You can read the report online at www.steelcase.com/discover/ steelcase/sustainability/. Annual Meeting The annual meeting of Steelcase shareholders will be held on Wednesday, July 15, 2020, at 11 a.m. EDT via a live webcast at www.virtualshareholdermeeting.com/ scs2020. FY20_SC_Annual_Report_2020May18.indd 8 FY20_SC_Annual_Report_2020May18.indd 8 5/18/20 4:15 PM 5/18/20 4:15 PM Call 616.246.4251 or visit Steelcase.com instagram.com/Steelcase pinterest.com/Steelcase linkedin.com/company/Steelcase facebook.com/Steelcase twitter.com/Steelcase youtube.com/SteelcaseTV ©2020 Steelcase Inc. All rights reserved. All specifications subject to change without notice. Trademarks used herein are the property of Steelcase Inc. or of their respective owners. Printed in U.S.A. FSC certified. FY20_SC_Annual_Report_2020May18.indd 1 FY20_SC_Annual_Report_2020May18.indd 1 5/18/20 4:15 PM 5/18/20 4:15 PM 

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