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FY2020 Annual Report · SmartRent, Inc.
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1

SMARTSPACE SOFTWARE PLC  
Annual Report 
for the Year Ended  
31 January 2021

Year Ended 31 January 2021 CONTENTS

HIGHLIGHTS

Our Customers and Partners..................................................................... 4

What we do ....................................................................................................... 5

Our History ......................................................................................................... 6

Our Customers ................................................................................................. 7

Key Highlights ................................................................................................... 8

STRATEGIC REPORT

Chairman’s statement ................................................................................... 9

Strategic report: Strategy and operational review ........................ 12

Strategic report: Financial review ..........................................................16

Strategic report: Principal risks ............................................................. 20

Strategic report: s172 statement ............................................................22

GOVERNANCE

Company information and advisers .....................................................28

Directors and Officers .................................................................................29

Remuneration report .................................................................................. 30

Audit Committee report ............................................................................32

Corporate Governance report ............................................................... 34

Directors’ report ............................................................................................38

FINANCIAL STATEMENTS

Independent auditor’s report to the members  

of SmartSpace Software plc ....................................................................42

Consolidated statement of comprehensive income ................... 48

Consolidated balance sheet .................................................................... 49

Consolidated statement of changes in equity .................................51

Consolidated statement of cash flows ...............................................52

Notes to the consolidated financial statements ............................53

Parent Company balance sheet .............................................................97

Parent Company statement of changes in equity ....................... 98

Parent Company statement of cash flows....................................... 99

Notes to the Parent Company financial statements ................. 100

4

SmartSpace Software PLC Annual Report

OUR  C USTOMERS AND  PART NE RS

Customers

USA 

UK 

Australia 

New Zealand 

Canada 

Netherlands 

36%

20%

18%

12%

5%

1%

Ireland 

Germany 

Singapore 

Italy 

ROW 

1%

1%

1%

1%

4%

Customers

UK 

Australia 

ROW 

64%

34%

2%

Partners

UK 

Australia 

Far East 

Americas 
(excluding US) 

59%

22%

9%

10%  

OUR  OFFICES

SwipedOn

Space Connect

Anders & Kern

1/115 The Strand

Tauranga

New Zealand

Norderstedt House

James Carter Road

Norderstedt House

James Carter Road

Mildenhall

UK

Mildenhall

UK

5

WHAT  WE DO

SmartSpace Software Plc develops and sells SaaS software solutions to help clients manage their workspaces. 

We do this by offering cloud-based SaaS software solutions and complementary hardware to allow: 

  Desk booking

  Meeting room management

  Visitor management

  Analytics

We differentiate ourselves by offering products that are fast to deploy and easily configured by our customers 
or partners. 

OPERATI NG BU SIN ESSES:

Products/
Services

SaaS Visitor Management 
Software (VMS) and desk 
management software 

SaaS Integrated Workplace 
Software

Distribution of Smart 
workplace solutions

Includes Meeting Room 
Booking, Desk Management & 
Visitor Management

Hardware & software sales

Meeting room, workplace 
sensors design and install

Market

Global

Global

UK

Small single-site business to 
multi-location Fortune 500 
businesses

Small to medium size 
businesses (up to 1500 
employees per location)

Sales Model

Direct

Channel

Channel

Deal size

Average ARR per client 
NZ$1,200

Average ARR per client 
£8,000

Varies

Employees

35

16

14

Location

Tauranga, New Zealand

Mildenhall, UK

Mildenhall, UK

Austin, Texas

Year Ended 31 January 2021 6

SmartSpace Software PLC Annual Report

OUR  HISTORY

2000

Started life as an AIM company called Coms with a business offering telecoms 
and IT infrastructure services.

2013

Acquired Redstone, a major provider of System Integration and IT managed service 
business, along with a number of other companies in the animation and telecoms sectors.  

2014

Developed our first software solution to help a client manage their desk utilisation.

2015

Restructured the group and divested or closed a number of subsidiaries, exited 
the telecoms market.

2016

Accelerated our investment in our space management software, acquired ConnectIB 
to enable us to scale our software development capability. Renamed Coms plc to 
RedstoneConnect plc with a focus on systems integration, managed services and a 
growing software division. 

2017

Acquired Anders & Kern, based in Mildenhall who had over 10 years’ experience in 
supplying meeting room management technology and implementation. 

2018

June 2018 disposed of the systems integration and managed services divisions to focus on 
software specialising in space management.  
July 2018 renamed RedstoneConnect as SmartSpace Software plc. 
October 2018 acquired SwipedOn, a leading SaaS provider of  visitor management software.

2019

November 2019 acquired Space Connect, a self-service SaaS workspace 
management platform

2020

August 2020 disposed of Enterprise software division to allow focus on 
SaaS sales to the SME and mid-market 

2021

May 2021 over 4,700 SaaS customers in more than 6,900 locations

Year Ended 31 January 2021 
Year Ended 31 January 2021 

7
77

OUR  CUSTO MERS

Year Ended 31 January 2021 8

SmartSpace Software PLC Annual Report

KEY  HIG HLIG HTS

Group recurring revenue

0
0
0
£

’

2500

2000

1500

1000

500

0

FY2019

FY2020

FY2021

SaaS revenue

Other Recurring revenue

SwipedOn Customers, Locations and ARR 

r
e
b
m
u
N

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

6.0

5.0

4.0

3.0

2.0

1.0

0

$
Z
N

O ct-18

Ja n-19

A pr-19

J ul-19

O ct-19

Ja n-2 0

A pr-2 0

J ul-2 0

O ct-2 0

Ja n-21

ARR

Customers

Locations

SwipedOn Key metrics over time

Customers (no)

Locations (no)

Annual recurring revenue  
- ARR (NZ$m)

Average revenue per  
user/month - ARPU (NZ$)

Revenue churn (%)

CAC (NZ$)

LTV (NZ$)

LTV/CAC

Jan 19

Jan 20

Jan 21

2,713

3,590

3,896

5,280

4,735

6,741

N$1.9m

$3.6m

$5.2m

$57.60

$77.85

$91.90

5.32%

$1,207

4.25%

$1,144

6.85%

$1,687

$6,701

$8,373

$8,588

5.6x

7.3x

5.1x

18%

ARPU  
Growth  
FY21

43.4%

ARR  
Growth  
FY21

1,883

New Locations
added 
FY21

1,352

New customers 
added 
FY21

9

CH A IRMAN’S STATEMENT

OVERVIEW

I am pleased to report a year of good progress for the 
Group in its transition to a cloud-based SaaS business 
focusing on software which is easy to implement and 
operate. As I reported last year the Board had taken a 
decision to sell the enterprise software division in early 
2020 and the disposal of that division was completed 
on 13 August 2020.   Following this the Group has 
three operating entities; SwipedOn, Space Connect and 
Anders & Kern.

Our progress has been set against the backdrop of 
Covid-19 and the impact that it has had on the UK 
and our other markets around the world.  During the 
pandemic, the Group’s primary concern has been the 
health and safety of its employees, customers, and 
stakeholders, and a range of measures were put in 
place to protect them as well as mitigate the financial 
impact on the Group. Throughout the lockdowns our 
UK offices were temporarily closed and where possible 
staff worked from home. Where this was not possible, 
the Group utilised the UK Government’s Coronavirus 
Job Retention Scheme to furlough employees. 

After Covid-19 first impacted, the Group reacted 
immediately by changing our development priorities 
to focus on providing functionality within our solutions 
that help customers manage their covid-related issues. 
It is a testament to the Group’s agile ways of working 
that both SwipedOn and Space Connect were able 
to offer such functionality within a few weeks of the 
pandemic first hitting.

generation meeting room 
panel, the Evoko Naso, was 
launched in December 2020. 
We hope that Naso will provide the 
Group with a significant new revenue stream as we 
progress through FY22.

Anders & Kern (“A+K”) has added additional workspace 
focussed hardware to its product lines to complement 
the Group’s software solutions which it is also now 
selling. Covid-19 lockdowns during the year restricted 
sales volumes in A+K, however the business is well 
placed to support office re-openings through provision 
of both workplace hardware and software solutions. 

SALE OF ENTERPRISE SOFTWARE 
DIVISION

In line with the Board’s strategy of focusing the 
software business on a SaaS model, SmartSpace 
completed the sale of SmartSpace Global Ltd together 
with certain contracts of its US subsidiary (which 
comprised the Enterprise software division) on 13 
August 2020 to Four Winds Interactive. The initial 
consideration was £4.6m, paid in cash on completion, 
and a further deferred payment of £0.3m which was 
received in May 2021. The Enterprise software division 
had 38 employees and operated out of two locations.  
Its revenues for the year ended 31 January 2020 were 
£2.2m and the operating loss of the business in that 
period was £5.8m. At the date of sale, the net assets 
disposed of were £4.3m (see note 15). 

DEVELOPMENT OF THE GROUP’S 
BUSINESS

PEOPLE

During the year ended 31 January 2021, the Company 
made significant progress in developing its SaaS 
business. SwipedOn grew its annual recurring revenues 
by 43% during the year to NZ$5.2m (£2.7m), and, at 
31 January 2021, had 4,735 customers operating out 
of 6,741 locations (2020: 3,896 customers in 5,280 
locations). This positive momentum continued post 
year end with SwipedOn increasing its ARR, ARPU and 
its total number of customers in the first quarter of 
FY22.

Space Connect offers a full range of cloud-based 
space management software which is sold through the 
Company’s international distributor network. Amongst 
others, our distribution network includes Softcat in the 
UK and Esco in the Far East. A white label version of 
Space Connect, provided through our partner’s next 

Despite the challenging economic backdrop, SwipedOn 
and Space Connect continued to hire to support 
SmartSpace’s growth ambitions. As the world exited 
the first wave of Covid-19 lockdowns and businesses 
returned to work, we increased our resources in 
New Zealand as we prepared to centralise all of 
our development resource in one location. We also 
added senior talent to our sales team in New Zealand 
and recruited further sales resources in the UK.  
Recognising the impact of Covid-19 on the Group and 
the fact that most UK staff were placed on furlough 
for long periods, the Board decided that no senior 
management bonuses would be paid in respect of the 
year ended 31 January 2021.

During what has been a difficult year for everybody, I 
would like to thank all our staff who have adapted well 
to new ways of working, and to those staff who have 

Year Ended 31 January 2021 10

been furloughed during the year for their patience and 
continuing commitment to the success of the Group.

ANNUAL GENERAL MEETING

The Board will shortly be sending out a notice of 
Annual General Meeting which unfortunately due to 
ongoing restrictions will have to be a closed meeting 
once again.  I would urge shareholders to email any 
questions they may have to investors@smartspaceplc.
com and to send in proxies so their votes on the 
resolutions contained in the notice of meeting will be 
counted. 

FUTURE DEVELOPMENTS AND OUTLOOK

Since the period end we have seen continued demand 
for our products in markets that have succeeded in 
containing the impact of Covid-19, in particular in 
Australia and New Zealand. We expect this trend 
to continue in our larger markets as they reopen, 
particularly in the US, UK and Canada. Following the 
announcement of the roadmap out of lockdown in the 
UK there has been a noticeable increase in activity, and 
we are seeing similar trends in the US and Canada, with 
this momentum continuing each month.

A key priority for SmartSpace in this coming year 
will be to grow ARPU and ARR from our existing 
customers. We intend to focus our sales efforts on 
customers where there are opportunities to increase 
revenue through multi-location deployments and the 
sale of add-on modules. The launch of SwipedOn desks 
gives us a great opportunity to increase ARPU and 
we will only need a relatively small penetration of our 
customer base to have a significant impact on ARR. 
Growth in location numbers will be an increasingly 
important measure of our success. 

It is also our intention to increase the market for our 
products by entering new geographic markets. Even 
though we have SwipedOn customers in 73 countries 
our focus has been primarily on the English-language 
version. We intend to launch a local language version 
of SwipedOn in at least one new geography as we 
complete the development work scheduled in our 
product roadmap which is required to make SwipedOn 
fully multilingual. 

We have made considerable progress building our 
indirect partner network for Space Connect and again 
we expect this momentum to continue this year. Many 
of our partners, including Softcat and ProAV, have 
defined offerings as part of their “Return To the Office” 
(RTO) initiatives. Our solutions are a key part of these 
RTO solutions. We will continue to grow our partner 
network for Space Connect in existing markets as well 
as expand our partner network in APAC and North 
America. 

The early signs of progress with Evoko Naso are 
encouraging. The feedback on Naso from the Evoko 
partner network around the globe is positive and we 
are pleased to be able to recognise our first revenues 
from Naso after a significant period of investment. As 
part of the Evoko Partner Network in the UK, A+K have 
signed their first orders for Naso and we anticipate that 
that demand will grow around the world as countries 
come out of their various states of lockdown and 
employees return to the office.  The Board are further 
encouraged by Evoko’s internal sales projections for 
Naso, supported by a prospect list which includes a 
number of significant deals with well-known brand 
names. 

Covid-19 has changed working practices and many 
businesses have indicated plans to reduce their real 
estate. This will result in more people than available 
desks which, in turn, creates a significant opportunity 
for SmartSpace. Managing the process of desk and 
meeting room booking without software can be very 
difficult and our technology addresses this issue. As 
businesses reopen there will also be a greater need 
for systems to manage visitors to their buildings. 
The SmartSpace range of products help our clients 
create Covid-19 safe environments by managing social 
distancing in the workplace; providing employee, 
contractor and visitor contact tracing; and office 
hygiene. We expect this increased demand for these 
solutions will create sizeable opportunities for the 
Group. 

Our business is focused on building our SaaS revenue 
with two well-defined software offerings. The disposal 
of our Enterprise business has allowed us to focus on 
growing these businesses as well ensuring we have 
sufficient cash to execute on our plans. With such a 
large addressable market for our products across the 
globe we are in an ideal position to capitalise on the 
opportunities. 

As ever, there is a lot going on, but with SwipedOn 
being cash generative for the first time in FY21 and 
momentum building in Space Connect, I am excited for 
our prospects during 2021/22.

Guy van Zwanenberg 
Chairman

7 May 2021 

SmartSpace Software PLC Annual ReportYear Ended 31 January 2021 

11

SPAC E  CON NE CT  CASE   STUDY:   

CI TYFIBRE

CityFibre is investing £4 billion to build brand new, world-
class digital infrastructure to serve 8 million premises 
across 100 UK towns and cities. Its future proof, ‘whole city’ 
full fibre networks bring fresh choice for local authorities, 
consumer and business ISPs, while providing the ultimate 
foundation for next generation 5G deployments and smart 
city ambitions.

As well as delivering transformational gigabit-capable 
broadband services to homes and businesses today, 
CityFibre’s infrastructure already provides the connectivity 
for thousands of critical healthcare, education and 
community sites across the UK. This includes hospitals, GP 
surgeries, care homes, community buildings, schools and 
council offices.

The business challenge

CityFibre prioritised creating a safe working environment 
for the return of specific employees who had been granted 
key worker status due to their role in the full fibre network 
rollout, or for those where it would be safer to work from 
the office than from home. Strict rules were implemented 
which defined who would be allowed to use the offices, the 
safe capacity of each office and which desks were able to be 
used in order to maintain social distancing. To achieve this, 
CityFibre’s initial requirement was to implement a system 
that would allow staff to book desks from an estate of just 
over 400 bookable desk spaces across 25 locations and to 
be able to report on who had attended the offices. Cityfibre’s 
deployment has since grown to over 800 desks.

The Solution

Within a period of 2.5 weeks, Space Connect deployed 
their cloud-based desk management solution and fulfilled 
all of CityFibre’s requirements as outlined above, across all 
locations. 

The solution encompasses:
•  Single Sign-On
•  Interactive Mapping
•  Unlimited user access
•  Unlimited locations
•  Resource Booking
•  Analytics and Reporting
•  iOS / Android Smartphone App
•  Interactive Web Application

“We were impressed by 
how quick and easy Space 
Connect’s desk booking 
system was to roll out to all 
CityFibre employees, the 
system is so intuitive that 
people started using it as 
soon as it became available, 
without us having to 
formally train them on how 
to use it.”
Paul Smerkinich, CityFibre

12

STR ATEGIC REPORT:  STRAT EGY 
AND  O PERATIONAL  REVIEW

The Directors present their strategic report on the 
Group for the year ended 31 January 2021:

BUSINESS MODEL, PURPOSE AND 
STRATEGY

The Group’s business model is to provide cloud-
based flexible workspace software including desk, 
meeting room and visitor management solutions for 
the SME and mid-market, to enable an international 
client base to optimise the use of their real estate and 
other workspaces.  The Group’s products are easy to 
implement, configure and operate making them ideally 
suited to SMEs but also larger companies looking 
for simple but effective solutions for their space 
management. The Group also provides complementary 
hardware solutions which integrate with the Group’s 
software solutions.

The Board believes that technology driven changes in 
working practices continues to generate demand from 
all industry sectors. The onset of Covid-19 has further 
increased the need for technology to enable companies 
to control the use of meeting rooms and desks more 
effectively as well as manage visitors to their premises. 
The Board has set the following strategic priorities: 

•  to focus on delivering pure SaaS revenues where 

the Group is not overly exposed to one market or a 
particular customer;

•  to develop technology-led intellectual property to 
help mid-market companies optimise use of their 
corporate real estate focussing on rooms, desks 
and visitors and to provide businesses with a means 
to implement and manage Covid-19 policies in the 
workplace;

•  to develop new sales channels to market our 

software solutions by establishing a global network 
of channel partners;

•  to bring together the technologies of Space Connect 
and SwipedOn in order to offer a complete solution 
to both customer bases and therefore maximise 
revenue per user from our customer lists;

•  to continue with a strategy of both organic and 

acquisitive growth both in our domestic market and 
overseas; and

•  to deliver higher quality earnings which will, in turn, 

improve cash generation.

We believe the office real estate 
market will continue to evolve as 
working practices change and there is greater use 
of technology in the office space which businesses 
provide for their employees.  Faced with challenges 
of rising costs of office space in major global cities 
and the requirement to provide Covid-19 safe offices, 
businesses are increasingly looking for ways in which 
they can improve the return on investment from their 
corporate real estate and the demand for technology 
solutions to address these challenges is growing 
internationally. Many businesses have indicated that 
they plan to reduce their real estate footprint following 
lockdown. This change will stimulate demand for 
SmartSpace solutions which will allow employees 
to book desks for times they are in the office and to 
coordinate meetings between participants in the office 
and those working remotely. The strategy is to focus 
on developing our software to take advantage of the 
opportunities afforded by this fast-growing market.  

REVIEW OF THE CONTINUING BUSINESS

During the financial year ended 31 January 2021 
the Group made progress towards achieving its 
strategic goals.  The Group completed the disposal 
of its enterprise software division in August 2020.  
The enterprise software business faced many 
challenges including long sales cycles and high levels 
of investment in developing the enterprise product. 
Accordingly, the Board decided it would be better 
to focus on the SME and mid-market as the capital 
employed in the enterprise software business could 
be better deployed in creating value for shareholders 
through investing in the growth of the Group’s other 
businesses. Following the disposal there are three 
operating companies in the Group.

SwipedOn, our visitor management software, acquired 
in October 2018, had another good year despite the 
impact of the pandemic on its major markets.  Initially 
trading in March and April was affected by the onset of 
Covid-19 with a decline in new customer sign-ups and 
an increase in churn but the business quickly adapted 
its product strategy to add visitor pre-screening and 
contactless entry functionality to facilitate customers 
in introducing Covid-19 secure strategies for their 
reception areas. As the initial lockdowns ended last 
summer and businesses re-opened we saw an upsurge 
in demand, particularly in Australia and New Zealand 
(where lockdown restrictions eased relatively more 
quickly than in other nations) with new customer sign-

SmartSpace Software PLC Annual Report13

ups returning to pre Covid-19 levels before a second 
and third lockdown in the UK in November and January 
respectively resulted in a slightly quieter last quarter. 

The SwipedOn customer acquisition model is based 
on offering a 14 day free trial period where customers 
are provided access to the full features of the product. 
There are currently three packages with tiered pricing 
based on functionality and number of locations with 
a series of optional add-on modules covering SMS 
messaging, deliveries and catering. During FY21 the 
emphasis of our software development changed as 
we developed Covid-19 specific functionality including 
contactless sign-in and pre-screening questionnaires. 
With Covid-19 there is an increased requirement for 
businesses to maintain contact details for all visitors to 
their premises for the purposes of in-company contact 
tracing. 

As a fast-growing SaaS business, SwipedOn measures 
its performance on established metrics for such 
businesses. The table below sets out a selection of 
these key measures.

 SwipedOn key  
 performance indicators 

31 Jan 2021  31 Jan 2020

Number of customers  

4,735 

Number of customer locations 

6,741 

Locations per customer 

1.42 

3,896

5,280

1.36

Monthly average revenue  
per user (ARPU) 

Annual recurring revenue  
(ARR) 

NZ$92 

NZ$78

NZ$5.22m 

NZ$3.64m

Annual revenue churn 

6.85% 

4.25%

12 month average customer  
acquisition cost (CAC) 

Lifetime value to customer  
acquisition cost (LTV:CAC) 

NZ$1,687 

NZ$1,144

6.0 

7.6

During FY21 SwipedOn added 1,354 new customers 
(FY20 1,473) resulting in a net increase in customers of 
21.5% from 3,896 to 4,735.  This increase coupled with 
the sale of add-on modules and the increase in the 
average number of locations per customer has led to a 
18% increase in ARPU (average revenue per customer 
per month) over the course of the year, and an increase 
of 43% in the ARR (annual recurring revenue) at the 
end FY21 to NZ$5.22m from NZ$3.64m at the end of 
FY20.  One of the strengths of the business is a very 
high level of customer satisfaction with a high NPS 
score (Net Promoter Score) leading to an average 
annual revenue churn of only 6.85% during FY21 despite 
the pandemic. 

well as direct marketing costs has increased primarily 
because of the increasing popularity of some Google 
Ad words. The Company continually reviews the 
effectiveness of its marketing spend including the 
consideration of alternative delivery channels in order 
to minimise CAC. The customer lifetime value (LTV) to 
CAC ratio remains at a very healthy level of 6.0 (2020: 
7.6).   

Space Connect has been advancing on two fronts. 
We have established new indirect sales channels for 
Space Connect through a network of partners to allow 
Space Connect to generate fast growing high margin 
revenues. During FY21 the company signed a number 
of distribution agreements allowing partners to resell 
its integrated workplace management solution. This 
included an agreement with Softcat, one of the UK’s 
leading System Integrators and an agreement with 
ESCO, a major AV (audio visual) integrator in the 
Far East. During the year the company signed deals 
with Softcat customers which are already delivering 
significant ARR.  We have also received our first 
order through ESCO and we are engaged with other 
prospects in Asia including clients out of the ESCO 
India office.

In December 2020 Evoko announced the release 
of Naso, its next generation meeting room solution. 
Naso is Evoko’s first panel to offer not only meeting 
room functionality but also desk booking and visitor 
management. Space Connect has worked with Evoko 
as its exclusive software partner to create the Naso 
software suite utilising Space Connect’s meeting room, 
desk and visitor management solutions. Space Connect 
will receive a licence fee for each panel sold together 
with a share of ongoing SaaS software revenue for any 
add on meeting room, desk or visitor management 
licences sold. The first panels were shipped in 
December 2020 with £22,000 of revenue being 
recognised in the year ended 31 January 2021.

The third arm of the Group’s business is Anders & Kern 
(“A+K”), our specialist distributor and integrator of AV 
solutions such as meeting room booking solutions, 
workplace sensors and digital signage.  The Company 
operates solely in the UK and the closure of offices and 
business premises during the various lockdowns has 
reduced order intake significantly during FY21.  During 
these quieter periods the Company took steps to 
reduce its operating costs through closing its office and 
utilising the Government’s Coronavirus Job Retention 
Scheme to furlough the majority of employees. A+K’s 
network of 200 resellers is key to the development of 
the market for Space Connect in the UK. In preparation 
for the easing of Covid-19 restrictions in the UK, A+K 
has added a number additional workspace focussed 
product lines to its portfolio, primarily to complement 
the Group’s software solutions.

The average CAC (Customer Acquisition Cost) which 
includes the costs of all sales and marketing staff as 

The financial performance of the Group for the year is 
covered in more detail in the Financial Review.

Year Ended 31 January 2021  
14

SOFTWARE DEVELOPMENT

During the year we invested £1.3million in further 
enhancing the software solutions of our continuing 
businesses. This included the development of location-
based settings and new add-on modules including 
SwipedOn Desks alongside Covid-19 functionality such 
as contactless entry.  

Space Connect has developed and released additional 
features to help customers manage and implement 
their workplace Covid-19 policies. These features 
include tools to help users to enforce social distancing 
in offices, record and manage office sanitisation, and 
contact tracing of employees and visitors.

As we move into FY22 the Group intends to centralise 
all software development in New Zealand to drive 
enhanced functionality and bring together the 
technologies of SwipedOn and Space Connect. Having 
a centralised development team will offer greater 
opportunities for our staff to develop their skills, whilst 
also allowing the Group to benefit from a consistent 
approach to software development. Over recent years 
New Zealand has had a strong focus on developing its 
software industry and as a result has a great talent pool 
to draw upon. Employment costs are competitive with 
other similarly developed jurisdictions. 

OUTLOOK

Whilst the ongoing pandemic continues to create 
uncertainty for the Group, the Board is optimistic for 
the Group’s prospects for FY22 and beyond.  Our 
markets in Australia and New Zealand remain strong 
and the US has also held up well.  In the UK we 
have seen a noticeable increase in activity since the 
Government published its route map out of lockdown.  
As businesses reopen and staff return to the office, 
customers are turning their attention to preparation 
for returning to the office in a controlled and Covid-19 
secure manner, which the Company’s products are 
ideally poised to assist with. We have already received 
increased Space Connect orders for projects that had 
been delayed during the most recent lockdown.

Our focus for the current year is to maintain 
momentum in both ARR and ARPU growth. During 
these Covid-19 affected times we are focussing our 
sales efforts on higher value customers in the mid-
market where there is potential for revenue expansion 
through cross-selling and multiple location sales. 
Reflecting the increased functionality of SwipedOn, 
we implemented a price increase for new customers 
on 1st February 2021 and we expect this to have a 
significant beneficial impact on ARPU this year. This 
strategy is already bearing fruit and has resulted in an 
8.3% increase ARPU to $99.3 in the first 3 months of 
FY22. In the same 3-month period ARR has grown by 
9% to $5.7m. In the first quarter of FY22 we added 180 
new customers, which is less than the average number 

of new customers in FY21 but the average number 
of locations per customer was 1.8 compared with 1.5 
last year. This included a 49-location deal with a new 
Canadian client in February 2021. We have seen healthy 
expansion revenue for other significant SwipedOn 
customers. We are also engaged with our first 
customers for our recently launched SwipedOn Desks 
product and are encouraged by both the feedback and 
the potential ARPU value of these clients. SwipedOn’s 
churn has stabilised and at the beginning of May had 
not risen above the levels reported above.

From a standing start we have built an exciting pipeline 
of opportunities for Space Connect through developing 
our sales channels in the UK, the Far East and Australia. 
We are approaching 40 confirmed customers in Space 
Connect with an average ARR of £10k each.  In March 
we reported an increase in interest following the 
announce of the roadmap out of lockdown for the UK. 
This momentum has continued and the Space Connect 
pipeline has nearly doubled since February to £1.1m 
of ARR. At the same time Space Connect continues 
to win expansion revenue from existing customers as 
they deploy across their estates. Our main partners, 
including Softcat and ProAV have been promoting 
specific RTO solutions to their customers and Space 
Connect is part of that offer. There is increasing press 
coverage of companies adopting a ‘hybrid working’ 
model which entails staff spending some time working 
in the office and some time working from home. This 
will allow companies to reduce their expensive real 
estate footprint but with more staff than desks an 
efficient and easy-to use desk booking system a pre-
requisite for hybrid working to function effectively. 
It is this growing requirement that Space Connect is 
seeking to fill and nearly all the customers to whom we 
sell, do not have existing systems in place. In addition 
to building our channel pipeline, we are working closely 
with Evoko on a number of significant opportunities 
with major international brands. Now that there is a 
clear pathway to returning to the office, we expect the 
recent momentum to continue.  

We have now started to plan and, in some cases, 
deploy A+K projects that had been put on hold during 
the current lockdown. We have recognised this revenue 
in March and April 2021. There has been a considerable 
uptick in interest from A+K partners, in particular for 
desk management solutions. A+K distributes Evoko 
products and the sales team are undertaking an 
increasing number of demonstrations of Evoko Naso 
which has resulted in a rapidly building sales pipeline.

We have a huge opportunity ahead of us. Thanks to 
the hard work from our colleagues and partners we are 
now well positioned to utilise our momentum going 
forward to build recurring revenues. 

Frank Beechinor 
Chief Executive Officer

7 May 2021

SmartSpace Software PLC Annual ReportYear Ended 31 January 2021 

15

SWIPEDON  C ASE  STUDY:   

PEN N Y LANE 
BUI LDERS

Based in Garston, Liverpool UK, Penny Lane Builders (PLB) 
is a general building contractor who specialise in property 
development, refurbishment, repairs and maintenance for social 
housing clients throughout North West England. With a team of 
over 200 staff, PLB are currently subscribed to the Enterprise 
plan, and have rolled out SwipedOn across six of their worksites. 
We spoke to them about the challenges the company has faced 
in 2020 and how the SwipedOn sign in app has helped facilitate a 
COVID-secure workplace, whilst safeguarding the health and safety 
of their employees.

Prior to SwipedOn, PLB operated a manual timesheet process 
due to the varied staff categories across their operations. When 
COVID-19 hit, the need for a contactless sign in solution to manage 
site entry was paramount.

Not only that, but the protection of employees’ health was vital. 
Rather than introducing completely new software to comply 
with increased safety measures, it made sense for the company 
to leverage SwipedOn features, including visitor screening, 
contactless sign in, visitor approvals and the employee companion 
app, SwipedOn Pocket, which allows employees to safely sign in 
using their smartphones.

The Highest Priorities

When looking for a visitor management system, PLB‘s highest 
priorities were ease of use and having the ability to operate 
compliant work sites, which meant reducing non-essential contact. 
SwipedOns contactless sign in feature, for both visitors and 
employees, was the perfect fit for reducing non-essential contact 
along with helping the business remain compliant with data privacy 
legislation.

The system’s intuitive design meant that it met PLB criteria 
around ease of use; both the web dashboard and iPad application 
have been created with the user at the forefront of design and 
development. Admins, employees and visitors alike are able to 
navigate SwipedOn efficiently and with ease. 

CHALLENGES

RESULTS

•  The ability to operate during 

the COVID-19 pandemic 

•  A way to reduce non-essential 

contact 

•  Keeping accurate records of 
both visitors and employees 
who have been on site

•  A way to screen potentially 
high risk individuals before 
entering the premises

•  Effective procedures that allow 
the business to operate during 
COVID-19 

•  Site management efficiencies 
including knowing who is - or 
has been - on a given site at 
any give time                                                                         

•  Improved environmental goals 

by reducing paper use

•  Easily carry out contact tracing, 

with accurate reporting

SwipedOn reacted 
quickly to the pandemic, 
pivoting product 
development to facilitate 
contactless sign in and 
the ability to ask visitors 
and employees crucial 
screening questions prior 
to entering the premises.

16

STR ATEGIC REPORT:   
F INAN CI AL REVIEW

OVERVIEW 

In January 2020 the Board decided to commence a 
process to dispose of its investment in the Group’s 
Enterprise software division. After delays caused by 
Covid-19 the process completed in August 2020. As a 
result, the business segment has been classified as a 
disposal group with the financial performance for both 
the current and comparative periods being included 
within discontinued activities in the income statement. 

REVENUE

Whilst recurring revenues increased by £0.9m to £2.4m 
(2020: £1.5m) driven by increased customer numbers 
and ARPU, overall revenue for the Group decreased 
by £0.45m to £4.63m (2020: £5.08m) as a result of 
Covid-19 lockdowns significantly impacting Anders & 
Kern.

The key to growing value in a SaaS business is to grow 
the Annual Recurring Revenue (“ARR”) and there are 
several key performance indicators for ARR which the 
management team monitor in their quest to grow ARR 
as quickly as possible. The ARR grew by 50% to £3.0m 
(2020: £2.0m) and was driven primarily by growth in 
ARR in SwipedOn.

The first key driver to ARR growth is new customer 
bookings.  In FY21 SwipedOn added 1,354 new 
software customers with an ARR of £0.93m, a great 
performance in the face of the global pandemic and 
the impact it had on business around the world.  Space 
Connect also added 8 new customers in the lockdown 
interrupted period from launching with partners in 
August 2020 to the year end. The second driver is 
monthly Average Revenue Per User (“ARPU”). For 
SwipedOn we saw this increase by 18% to NZ$92 (2020 
NZ$78). Due to a strengthening of the New Zealand 
Dollar, ARPU has increased by 26% when measured in 
pounds sterling. The monthly ARPU for Space Connect 
at the end of FY21 was approximately £1,100. The third 
driver is customer attrition or churn which requires 
us to understand why customers leave and identify 
actions we can take to minimise both the number of 
customers that leave and the impact of those leavers 
on ARR. For SwipedOn our annual customer churn for 
FY21 was 11.8% (FY20 7.5%) and annual revenue churn 
was 6.85% (FY20: 4.25%) with a churn ARR of £0.16m. 
The increase in churn is attributable to the impact 
of Covid-19 and largely involved small customers 
with only one location. Finally, ARR growth can be 
measured through Net Revenue Retention (“NRR”) 

which measures how well we are 
doing with our existing customers. 
For SwipedOn NRR was 105% (FY20: 128%) meaning 
revenue from existing customers grew. The slower 
growth in NRR is largely attributable to the impact of 
Covid-19.

During the year Space Connect developed its channel 
partner distribution network with the first partner sales 
taking place in August 2020. Whilst good momentum 
was initially established the Covid-19 lockdowns from 
November onwards hampered our ability to make 
further sales. As businesses have begun to prepare for 
workplace re-opening, we have seen renewed customer 
activity. Space Connect completed the development of 
a white label version of its software which was released 
for sale by our strategic partner generating the first 
licencing revenues in December 2020. The Space 
Connect distribution channel now has 22 resellers 
engaged covering UK, APAC, Australia and New 
Zealand, North America and South America.   

Revenue from Anders & Kern reduced during the year 
as a result of the Covid-19 lockdowns. 

The breakdown of Group revenues generated by 
continuing operations is as follows

Recurring revenues  

- SwipedOn 

- Space Connect 

- Anders & Kern 

2021 

2020

£’000 

£’000

2,124 

1,305

119 

151 

16

139

Total recurring revenue 

2,394 

1,460

Hardware revenue 

- SwipedOn 

- Space Connect 

- Anders & Kern 

17 

- 

20

17

1,994 

3,406

Total hardware revenue 

2,011 

3,443

Other revenue 

224 

179

Total revenue 

4,629 

5,082

SmartSpace Software PLC Annual Report 
  
Year Ended 31 January 2021 

17

Recurring revenue comprises contractual fees for 
ongoing software and services including SaaS, hosting 
and software support. Non-recurring revenue is all 
revenue other than recurring revenue and for the 
continuing group, primarily comprises hardware.

ADMINISTRATIVE EXPENSES

Administrative expenses on continuing operations have 
increased by 26% to £5.4m (2020: £4.3m) as detailed 
in the table below. 

GROSS PROFIT

Despite a fall in revenue gross profit increased by 
28% to £2.65m (FY20: £2.07m), and our gross margin 
improved from 41% to 57% driven by the increase 
in high margin SaaS revenues as a proportion of 
total revenues. SaaS revenue made up 52% of total 
revenue compared to 29% in the prior year. As part 
of the disposal of SmartSpace Global it was agreed 
that sales would continue to be made with no margin 
to SmartSpace Global by Anders & Kern until the 
end of FY21. Sales to SmartSpace Global during the 
year amounted to £934,000. When these sales are 
excluded Anders & Kern made a 30% margin which 
is comparable to recent prior periods. If these sales 
are excluded from the Group revenue, then the overall 
gross margin for the year is 72% (FY20: 51%)    

2021 

2020

£’000 

£’000

Research and development 

1,319. 

758.

Less capitalised development 

(290) 

(112)

Research and development costs  
not capitalised 

1,029. 

646.

Staff and contractor costs excluding  
those relating to R&D 

2,267. 

1,770.

Sales, general and administrative  
expenses 

1,605. 

1,403.

Share based payment charge 

150. 

88.

Depreciation and amortisation 

375. 

201.

Reorganisation and transformation  
costs  

Total 

-. 

199.

5,426. 

4,307.

Administrative expenses have increased by £1.1m of 
which £0.8m relates to the inclusion of Space Connect 
for the full year in FY21 compared with the last three 
months in FY20.  The balance of the increase relates 
to increased SwipedOn marketing and staff costs as 
the business grows. Financial support from the UK 
government through the Job Retention Scheme was 
received during FY21 with £104,000 being offset 
against staff costs. No bonus payments were made to 
executive directors during the year. 

ADJUSTED LBITDA

Adjusted LBITDA is the loss for the year from 
continuing operations before net finance costs, 
tax, depreciation, amortisation, reorganisation and 
transactional items, impairment charges and share 
based payment charge. Adjusted LBITDA was £2.12m 
(FY20: £1.67m) with the increase arising as a result 
of the increased administrative expenses offset by 
a higher gross profit, further details of which are 
explained above. 

 
  
18

TAXATION

The taxation credit on continuing operations of 
£612,000 results from counteracting effects of a tax 
charge from the de-recognition of deferred tax assets 
on losses which the Group no longer believe will be 
recoverable and credit from the tax benefit obtained 
from transferring the ownership of intellectual property 
of Space Connect from Australia to the UK. The Group 
has recognised £1.3m of deferred tax assets relating to 
£6.1m of losses available to carry forward. 

EARNINGS PER SHARE

The loss per share from continuing operations was 
7.54p (FY20: loss per share 8.05p) and the total loss 
per share was 7.98p compared with loss per share of 
41.7p for FY20.

The adjusted loss per share from continuing operations 
which excludes the after-tax impact of discontinued 
operations, exceptional items, share-based payments 
and the amortisation of intangible assets recognised on 
acquisition was 6.59p (FY20: loss per share 6.67p).  

INTANGIBLE ASSETS AND GOODWILL

Intangible assets comprise £8.7m of goodwill (2020: 
£8.2m), £0.9m (2020: £0.7m) internally generated 
software, and £1.6m (2020: £1.7m) of other intangibles 
acquired as part of business combinations. Software 
development costs largely relating to the completion 
of development of Space Connect’s white label 
product amounting to £302,000 were capitalised. An 
amortisation charge of £272,000 was recorded against 

intangible assets; internally generated software is 
amortised over 3 years and intangible assets acquired 
through business combinations are amortised over 
10 years. Intangible assets denominated in currencies 
other than pounds sterling increased in value by 
£684,000 due to movements in exchange rates.   

FINANCIAL POSITION

Other financial assets at amortised cost of £328,000 
(2020: £116,000) include the remaining disposal 
consideration on the sale of SmartSpace Global 
Limited. These proceeds are expected to be received in 
the first half of FY22. 

Current tax receivables of £101,000 (2020: £33,000) 
relate to tax credits which the Group receives for 
qualifying research and development activities. 

Contract liabilities of £1,129,000 (2020: £641,000) 
relate to SaaS subscriptions received in advance by 
SwipedOn and Space Connect which are spread over 
the period to which they relate. 

Borrowings amount to £413,000 (2020: £401,000) of 
which £382,000 (2020: £401,000) relate to a mortgage 
on the Group’s freehold property in Mildenhall where 
Anders & Kern are based, together with a Covid-19 
support loan provided by the New Zealand government 
of £31,000 (2020: £nil). The mortgage was due for 
repayment in January 2021 and therefore was classified 
as a current liability in the prior period. The mortgage 
was extended for a further 2 years and is therefore now 
split between current and non-current liabilities. The 
Covid-19 support loan is interest free and will be repaid 
in FY22. 

SmartSpace Software PLC Annual Report19

CASH FLOW

Cash and cash equivalents increased during the year by 
£1,929,000 (2020: decrease £5,466,000). A net cash 
outflow from operating activities of £1,438,000 (2020: 
£5,776,000) comprised of an outflow from continuing 
operating activities of £1,671,000 and an inflow from 
discontinued activities of £233,000. The net cash inflow 
from investing activities of £3,441,000 (2020: outflow 
£2,807,000) included £4,167,000 cash received for the 
disposal of SmartSpace Global Limited net of costs 
incurred offset by £683,000 of capitalised internal 
software development costs of which £302,000 related 
to continuing operations and £381,000 discontinued 
operations. Cash outflow from financing activities 
amounted to £86,000 (2020: inflow £3,137,000) as 
payments were made against the finance leases and 
property mortgage. 

DISCONTINUED ACTIVITIES

Prior to the impact of the release of impairments, the 
loss from discontinued operations after tax amounted 
to £1,470,000 (2020: £5,304,000). This loss was offset 
by the reversal of an impairment of £1,470,000 made 
in FY20. A loss on disposal of SmartSpace Global of 
£124,000 representing the difference between the 
disposal consideration and net assets disposed of was 
also recorded (see note 15 for details).  

DIVIDEND POLICY

The Group reported a retained loss of £2,255,000 
(FY20: loss of £9,882,000), which has been transferred 
to reserves. At 31 January 2021, the Group had retained 
earnings of £11,701,000 (FY20: £13,956,000). The 
Board considers that it is in shareholders’ best interests 
to retain resources in the Group. However, should it 
become apparent in the next 24 months that not all 
of the available resources are required, the Board will 
consider implementing a distribution policy or return of 
capital to shareholders.

Bruce Morrison 
Chief Financial Officer

7 May 2021

Year Ended 31 January 2021 20

STR ATEGIC REPORT:   
PR INCIPAL RISKS

PRINCIPAL RISKS AND UNCERTAINTIES

The Group could potentially be affected by a number 
of uncertainties and risks that are not wholly within its 
control. These uncertainties and risks, together with 
an explanation for how such uncertainties and risks 
are managed and the key mitigations available to the 
Group are described below.

IMPACTS OF COVID-19

The full long-term economic implications of the 
Covid-19 pandemic are not yet known. Workspaces 
throughout the world have been closed and a severe 
global economic recession resulted in FY21. Supply 
chains and transportation networks continue to be 
disrupted which may impact future performance of the 
business. In order to mitigate these risks government 
financial support has been received in the UK and New 
Zealand. Employees have been successfully working 
from home and expense reduction initiatives have 
been implemented. Whilst the ability of customers 
to pay for products may impact future revenues, the 
Board believes that technology will be a key part of the 
solution to Covid-19 related challenges, and its products 
will form a key part of the solution to social distancing 
challenges within workspaces and beyond. Covid-19 
is rapidly changing the way businesses work which 
the Group is addressing by adding Covid-19 related 
functionality to its products. The Board therefore 
considers that the economic impact of Covid-19 is 
significantly mitigated. 

CHANGES RESULTING FROM THE UK’S 
EXIT FROM THE EUROPEAN UNION

The Board continues to monitor its operations as 
a result of the UK’s exit from the European Union 
(“Brexit”).  Whilst only a small proportion of Group 
revenues arise in the European Union, a significant 
amount of inventory is sourced from suppliers located 
in the EU. New border controls resulting from Brexit 
have led to import delays, but have not as of yet had a 
material impact on operations. The Group mitigates the 
risks associated with Brexit on financial performance by 
expanding the business outside of the European Union. 
The Board believes that smart software technologies 
will resonate with clients anywhere in the world and 
therefore Brexit is not a material concern.

RELIANCE ON KEY PERSONNEL AND 
MANAGEMENT

The success of the Group will rely upon attracting and 
retaining the right calibre of talent and the loss of key 
staff would be detrimental to the Group. The Group 
operates an active talent and development programme. 
The Group continuously monitors and develops this 
programme to meet the ambitious requirements of 
the business and utilises a number of tools to retain 
its senior management including an annual bonus and 
long-term incentive plans.

Year Ended 31 January 2021 

21

POST-ACQUISITION RISK

The Board’s stated strategy is to grow the Group both 
organically and, where appropriate, by acquisition. 
Integrating new acquisitions involves risk resulting from 
poor communication, inadequate business processes, 
loss of staff, loss of clients and other factors. Therefore, 
integration risk is assessed and managed by both 
Executive Directors and senior management. 

GOING CONCERN

The Group continues to make losses as a result of its 
current lack of critical mass. The Board has taken steps 
to reduce the Group’s overhead base and the recent 
sale of the Enterprise software division has realised 
capital which the Board expects will be sufficient to 
support the Group until it becomes cash generative 
without further recourse to shareholders. On this basis, 
the Group’s accounts have been prepared on the going 
concern basis.

TECHNOLOGICAL CHANGE AND 
COMPETITION

The pace of technological advancement in today’s 
world is apparent, affecting all aspects of life, and the 
Group’s products target a market which is evolving at a 
considerable pace. Failure to keep pace with innovation 
or to develop the wrong solutions could lead to a loss 
in revenue and increased development costs. We will 
continue to consult with our clients to understand 
their requirements and research the market to ensure 
we focus our product development programme on 
the most relevant software which is competitive in the 
global market. The risk should we fail to build upon 
recent investment in software is considerable, and 
therefore identifying increased product functionality 
and differentiation will ensure we manage and mitigate 
this risk.  

SALES AND CHANNEL DEVELOPMENT

Key to our future success will be developing successful 
channels to market. Productising our software offering 
is crucial to ensuring a successful channel strategy; 
ease of sale and installation are both key components 
to ensure partner adoption. Failure to develop channels 
to market is likely to impact our ability to scale the 
business. Recent and ongoing investment will ensure 
we have products to share with channel partners along 
with the necessary training and installation support.

ACCREDITATIONS AND INDUSTRY 
STANDARDS

Industry standards are constantly changing with 
data and cyber security being key concerns for most 
organisations. Ensuring the Group is planning and 
maintaining its accreditations will mitigate the risks 
associated with ever changing high standards of 
practice.  

IP PROTECTION

Our intellectual property is one of our key assets, and 
loss thereof could result in us losing our competitive 
advantage. Maintaining contractual disciplines and 
vetting who we choose to share any level of object 
or source code, product knowledge and wherewithal 
and general secrets of how we operate are constantly 
monitored and reviewed. Confidentiality is a key 
component to managing this risk and the Group has 
legally binding agreements to ensure this is robust and 
maintained.

22

STR ATEGIC REPORT:   
s172  STATEMENT

This section serves as our section 172 statement and 
forms part of the Strategic Report and should be read 
in conjunction with the Corporate Governance Report. 

Under Section 172 of the Companies Act 2006 the 
Directors have a duty to promote the success of 
the Group over the long term for the benefit of its 
shareholders as a whole having regard to a range of 
other key stakeholders’ interests. The Directors must 
have regard (amongst other matters), to: 

•  the likely consequences of any decision in the long 

term; 

•  the interests of the Group’s employees; 

•  the need to foster the Group’s business relationships 

with suppliers, customers and others; 

•  the impact of the Group’s operations on the 

community and the environment; 

•  the desirability of the Group maintaining a reputation 

for high standards of business conduct; 

•  and the need to act fairly with members of the 

Company.

Information on our key stakeholders including why we 
engage, the type of engagement, and issues relevant to 
each stakeholder group, are set out on page 26. 

The Board is responsible for the overall direction of 
the Group. It focuses primarily upon strategic issues 
and is responsible for the Group’s long-term success. 
It sets the Group’s strategy, oversees the allocation of 
resources and monitors the performance of the Group, 
to ensure that the Group is structured appropriately 
for the challenges and opportunities of the future. In 
performing these duties, the Board is focused on the 
sustainability of the Group in the long term. The Board 
recognises the need for the Group to have effective 
engagement with, and encourage participation from, all 
key stakeholders to promote these long-term interests. 

Typically, in a company such as SmartSpace, the 
Directors fulfil their duties partly through a governance 
framework that delegates day-to-day decision 
making to the employees of the Company. The Board 
recognises that such delegation needs to be part of 
a robust governance structure which covers how we 
engage with our stakeholders and how the Board 
assures itself that the governance structure and 
systems of controls continue to be robust. 

The Chairman, with the assistance of the Company 
Secretary, sets the agenda for each Board meeting 
to ensure the requirements of Section 172 are always 

considered and met through a combination of the 
following:

•  Standing agenda points and papers considered at 
each meeting with the CEO and CFO presenting 
updates on the financial overview, operational 
progress, business development, strategic progress 
and investor relations. The Board also considers 
relevant corporate governance and compliance 
matters.

•  Formal consideration of any factors which are 
relevant to major decisions taken by the Board 
throughout the year.

•  Review of topics through the risk management 

process and other standard Audit Committee and 
Remuneration Committee agenda items.

LIKELY CONSEQUENCES OF ANY 
DECISION IN THE LONG TERM

The Board considers the long-term consequences 
of the decisions it makes, focussing on the interests 
of relevant stakeholders as appropriate. Examples of 
activities the Board undertook during the last financial 
year to meet its obligations under Section 172 include 
the following:

•  The Board considered its Section 172 responsibilities 
in respect of the progression of the Group’s strategy 
and its 2021 budget proposals including the likely 
long-term consequences of decisions being taken on 
restructuring and the impact that would have on the 
workforce, suppliers and customers;

•  The Board oversaw the integration of Space Connect 
into the Group together with its progress towards a 
full launch of its products through the distribution 
channels which have been established. 

•  The Board undertook a review of its strategy and 
decided that the best way to deliver shareholder 
value was to focus on delivering SaaS solutions to 
the SME market. The nature of an enterprise software 
division did not fit with this strategy and the Board 
decided to dispose of the enterprise software division 
which it successfully completed in August 2020.

•  To mitigate the financial impact of Covid-19, 

the Group took a number of steps across the 
business to reduce costs and preserve cash. These 
included a recruitment freeze, curtailment of all 
discretionary spend and the office closures referred 
to above. In addition, the Group took advantage 
of the Coronavirus Job Retention Scheme under 
which we furloughed a number of employees, 
and which helped us avoid making the majority of 
these employees redundant. SwipedOn also took 
advantage of some of the funding initiatives from the 
New Zealand Government.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
GI VI NG BACK 

  Giving back is part of our culture

  For every SwipedOn customer we 

sign we plant a tree

  So far we have we have planted 

over 6000 native species trees in 
16 locations around New Zealand. 
The project is managed by Trees 
that Count, a local not for profit. 

  Supporting charitable 

organisations around the Globe

  We provide our software free or at 
a discount to selected charities.

6,000+ 

Trees funded from 
customer subscriptions

16+ 

Locations around 
New Zealand

24

INTERESTS OF THE GROUP’S EMPLOYEES

•  During FY20 the Company undertook its inaugural 

employee engagement exercise. The Board oversaw 
this process which started with an employee survey 
following which the Board received feedback on the 
results and considered what this indicated about the 
culture of the Group. Following the recent sale of the 
Enterprise software business, the Group will revisit 
employee engagement in the light of a slimmed down 
workforce.

•  The Board considered its Section 172 responsibilities 
in respect of the impact of the Covid-19 pandemic. 
The primary concern of the Board during this difficult 
time was the health and safety of our employees, 
customers and other stakeholders.   Having 
considered the guidance set out by governments in 
the territories in which the Group has operations, a 
range of measures were put in place to protect our 
employees. The Group closed a number of its offices 
and where possible all employees worked from home.

THE NEED TO FOSTER THE GROUP’S 
BUSINESS RELATIONSHIPS WITH 
SUPPLIERS, CUSTOMERS AND OTHERS 

•  The Executive Directors held regular meetings with the 
management of each operating subsidiary at which 
progress with customer relationships was reviewed. 
A monthly report was produced, highlighting the 
key performance metrics for managing customer 
satisfaction being customer churn rate and net 
promoter score. Trends were analysed and the likely 
cause of those trends identified. 
The monthly reports were tabled at Group Board 
Meetings and any issues highlighted by the CEO in his 
report.  

•  The relationships with Group’s key suppliers and 

partners are maintained by the management of each 
operating subsidiary supported by the Executive 
Directors. Management and Executive Directors 
maintained regular communication with partners 
throughout the lockdown period, to ensure that both 
long and short term expectations continued to be met. 

THE IMPACT OF THE GROUP’S 
OPERATIONS ON THE COMMUNITY AND 
THE ENVIRONMENT  

•  The Group considers its actions and the likely effect 
that they may have on the environment and seeks to 
mitigate any negative impact wherever practicable. 
Through the various procedures and systems it 
operates, the Group complies with health and safety 
and environmental legislation relevant to its activities. 

•  As part of our commitment to the environment and 

as a marketing drive we have a commitment to plant 
a tree for every new SwipedOn customer. These trees 
are located at 16 locations around New Zealand. We 
believe that protecting our environment is a job for 
all of us. Handled by a local charity, Trees that Count, 
we believe by replacing native species trees will help 
restore and enhance the environment, encourage 
biodiversity, clean air and waterways and make a 
difference to climate change. So far, we have funded 
over 4,800 trees.  

•  In addition, we also seek to support local charitable 
organisations in the markets we serve by providing 
our software free of charge or a significant discount. 
Charities we have helped in this way include 
Leicestershire Search and Rescue. We positively 
encourage charities to approach us for support.

THE DESIRABILITY OF THE GROUP 
MAINTAINING A REPUTATION FOR HIGH 
STANDARDS OF BUSINESS CONDUCT

•  The Group has a culture which emphasises that 

business should be conducted honestly, fairly and 
with due respect for others. We expect honesty 
and truthfulness from our employees as a matter of 
course and Directors and employees are required at all 
times to act with integrity and good conscience. This 
requirement is set out in the employee handbook.

•  SmartSpace seeks to pay suppliers in accordance with 

agreed terms.

•  Further details are set out in the Corporate 

Governance Report on pages 34 to 37.

THE NEED TO ACT FAIRLY WITH MEMBERS 
OF THE GROUP

•  The primary focus of the Board’s business decisions 
is on ensuring the long-term sustainability of the 
Group. The Board recognises that in seeking long-term 
profitability the Group is reliant on the support of all of 
its stakeholders.

•  In making capital allocation decisions during FY21, 

the Board was cognisant of the need to balance the 
interests of different stakeholders. Decisions on the 
Group’s approach to working capital, investment 
opportunities, R&D and investment in people during 
the year, were considered against this backdrop.  

•  Our decision to sell the Enterprise software division 

was a means of avoiding the need to raise additional 
capital and focus our efforts on laying the foundations 
to get the Group to a position where we can make 
dividend payments

SmartSpace Software PLC Annual ReportYear Ended 31 January 2021 

25

SWIPEDON  C ASE  STUDY:   

LEI CESTERSHIRE 
SEARC H & RESCUE

Leicestershire Search and Rescue (LeicSAR) are a lowland 
search and rescue unit in England, United Kingdom. The primary 
role of the organisation is to provide specialist resources to 
Leicestershire’s emergency services to assist in the search and 
rescue of vulnerable and missing people in the Leicestershire 
area, while also providing support to neighbouring teams in other 
counties. With 50 volunteers, LeicSAR provides an important 
service to the community and therefore requires a quick and easy 
way for volunteers and visitors to sign in and out of the unit, so 
they can swiftly continue with emergencies. We caught up with 
operations manager and trustee Nick, to find out how SwipedOn 
has transformed their people management process.

What were the challenges LeicSAR faced prior to implementing a 
digital sign-in solution?

A manual paper sign in process presented a number of issues. 
Firstly paper based information had limited security around 
the data. Secondly reporting the hours our team provided to 
Leicestershire Police as volunteers was time consuming. The last 
and most important issue we had was around the time it took to 
sign in, with only one paper based document it delayed our team 
members signing in when arriving at incidents.

What were your company’s highest priorities when you were 
looking for a visitor management solution? 

The key priority when moving to a digital system was speed, 
accuracy and efficiency. Understanding who we have signed in at 
any one time is vital for search management. 

Why did you choose SwipedOn? 

I researched the market before choosing Swipedon. It was the 
constant development of the products that really swayed us.

And what are the three key features of SwipedOn which prove 
most beneficial for LeicSAR? 

Email notifications, employee in-out and remember frequent 
visitors.

CHALLENGES

RESULTS

•  Paper based methods were 

•  Speedy sign-in process, 

time consuming for signing in

•  Calculating reports for the 
local police was a long and 
laborious process

•  Limited security with 

data privacy using paper 
processes

allowing team members to 
reach emergencies quicker

•  Accurate records of who has 
attended specific incidents 
which can be provided to 
police

•  Data is now stored securely 

in the cloud system and only 
admins can access

“The solution has become 
part of our COVID-19 
strategy, keeping our 
members safe at all times. 
The addition of SwipedOn 
Pocket has enabled an 
even more efficient sign in 
and out process.”
Nick C. / Operations Manager & 
Trustee, Leicestershire Search & Rescue

26

SmartSpace Software PLC Annual Report

OUR STAKEHOLDERS

Why we engage

Types of engagement undertaken

Issues relevant to the  
stakeholder group

Our people

•  Continual focus on the health and safety of all employees.

•  Personal 

The dedication of our people and 
their drive for results are the most 
significant contributors to our 
future success.

•  Regular performance reviews and staff surveys

•  Competitive remuneration strategy.

Customers

•  We provide customer support through our help desks 

Engaging with customers helps us 
to understand their needs, identify 
opportunities and challenges 
and plan the future direction and 
development of our software

and interaction with our customers through our account 
management.

•  We survey customers on their likely take up of add-on modules 

and functionality, and their views regarding development priorities.

development.

•  Remuneration 

strategy.

•  Health and safety.

•  Diversity and 

inclusion.

•  Customer 

satisfaction.

•  Innovation 

and product 
development.

•  We monitor our net promoter score to ensure we maintain the 

•  Product reliability.

highest standards in our products and services.

•  Product support.

•  We survey lost customers to identify areas for improvement.

Suppliers and partners

•  Regular interaction with our outsource partners including weekly 

•  Product 

Maintaining a flexible workforce 
through the use of contractors 
is vital to the success of the 
business. Consistent and reliable 
cloud service providers are a 
prerequisite for our business. 
Strong partnership agreements 
are important to distributing the 
Group’s products and creating 
integrations for customers 

Investors

Continued access to funding is 
vital to the performance of the 
business. We work to ensure 
our investors have a clear 
understanding of our strategy, 
performance and objectives

stand ups and the use of shared platforms such as Microsoft 
Teams, Microsoft Sharepoint and shared development tools such 
as Jira and Confluence.

development

•  Hosting

•  The Group uses Microsoft Azure and Amazon Web Services who 

are the market leaders providing the highest level of service. 

•  The Group regularly reviews its partners’ performance and terms 

and conditions

•  The Group’s Investor Relations Strategy managed by the CEO and 
CFO includes regular meetings with key and prospective investors.

•  Financial 

performance

•  Governance and 
transparency

•  Directors’ 

remuneration

•  Board performance

•  The Company’s Annual Report provides an overview of the Group 
and regular announcements and press releases are published to 
provide updates on the Group’s performance and progress.

•  The AGM normally provides shareholders with an opportunity to 
directly engage with the Board. With Covid-19 restrictions our 
channel of communication is limited to retail investors emailing 
questions and video conference meetings with institutional 
investors.

•  The Group has signed up to use the Investor Meet Company 

platform to deliver live, interactive management presentations to 
current and prospective shareholders regardless of the number of 
shares they own.

•  There is an ongoing dialogue with the Company’s analysts to 

address enquiries and promote the business.

Communities

•  Planting of a tree for each new SwipedOn customer

We are committed to maintaining 
positive relationships with the 
communities in which we operate. 

•  Provision of free or discounted software to charities or not for 

profit organisations

•  Operational 
performance

•  Ethics

The Strategic Report, comprising the Strategy and Operational 
Review, Financial Review and Principal Risks was approved by 
the Board on 7 May 2021 and signed on its behalf by:

Frank Beechinor 
Chief Executive Officer

7 May 2021

Year Ended 31 January 2021 

27

28

SmartSpace Software PLC Annual Report

COM PANY  IN FOR MATI ON   
AND A DVISERS

REGISTERED OFFICE

Norderstedt House 
James Carter Road, 
Mildenhall, 
Bury St. Edmunds, 
IP28 7RQ

Company Number

5332126

COMPANY ADVISERS

Nominated adviser and broker

N+1 Singer
Bartholomew Lane
London
EC2N 2AX

Auditor

RSM UK Audit LLP
Chartered Accountants & Statutory Auditors
170 Midsummer Boulevard
Milton Keynes
MK9 1BP

Registrar

Share Registrars Ltd
The Courtyard 
17 West Street
Farnham 
GU9 7DR

Banker

Barclays Bank Plc
1 Churchill Place
London
E14 5HP 

Year Ended 31 January 2021 

29

DIREC TORS AN D OFFI CER S

 Guy van Zwanenberg 
(Chairman) 

 Bruce Morrison  
(Chief Financial Officer) 

Guy joined the Board on  
9 March 2015 as a Non-
Executive Director, a role 
which he maintained until 
June 2018 when he stepped 
into the Chairman’s role. 
Guy is also Chairman of the 
Remuneration Committee and 
Nomination Committee and a member of the Audit 
Committee. Guy has more than 40 years’ experience 
in industry and practice. He qualified as a Chartered 
Accountant with Grant Thornton and then spent three 
years working with James Gulliver. Guy subsequently 
moved to become UK Finance Director of an American 
computer accessory company which was taken public 
in 1989. In 1991, he established his own interim financial 
management business and has since been involved in 
a number of SME businesses providing strategic and 
financial help. Guy joined Gamingking PLC in 1998 
on a part-time basis as Finance Director and became 
Company Secretary and Non-Executive Director in 
2006, remaining until May 2013. He joined Quixant plc 
as a Non-Executive in March 2013 as part of the float 
team. Guy is both a Fellow of The Institute of Chartered 
Accountants in England and Wales and a Chartered 
Director.

 Frank Beechinor  
(Chief Executive Officer)

Frank was appointed chairman 
of the Board on 10 July 2014 
and led the Board and led 
the business through its 
restructuring from what was 
then Coms plc. He became Chief 
Executive Officer in July 2018 
with the aim of leading SmartSpace 
Software plc to become a market leader in space 
management technology. He has significant corporate 
experience, particularly in the software industry and 
building SaaS businesses. Frank is a co-founder of 
Cadence Performance Ltd. Frank was previously 
founder and CEO of OneClick HR plc from 1997 to 2011 
and Non-Executive Chairman of dotDigital Group plc 
from May 2011 to March 2019.

Bruce has over 25 years’ 
commercial experience 
in finance strategy and 
accounting, fundraising, 
M&A and disposals. Bruce 
was most recently Group 
Finance Director at Bond 
International Software plc, 
where he led a successful divestment of all operations, 
with £55 million returned to shareholders. He held 
this role for 13 years. ACA qualified, Bruce started his 
career as a Chartered Accountant with KPMG in audit 
and transaction advisory work before transitioning 
to FD and CFO roles for publicly listed and private 
organisations in IT, media and leisure. This included 
eight years as FD of Wembley Stadium Limited, which 
owned and operated the Wembley Complex including 
the Stadium, Arena and Conference and Exhibition 
Centre. Bruce then spent over three years with Radio 
First plc where he was involved in securing a multi-
million-pound institutional investment and joint venture 
agreements for the operation of new radio stations on a 
digital platform.

 Diana Dyer Bartlett  
(Non-Executive Director)

Diana was appointed to the 
Board in October 2013 and 
is Chairman of the Audit 
Committee and a member 
of the Remuneration and 
Nominations Committees. 
Diana acted as interim FD 
of the Company between 
the end of 2014 and September 2015. 

After qualifying as a chartered accountant with Deloitte 
Haskins & Sells, Diana spent five years in investment 
banking with Hill Samuel Bank. Since then she has held 
a number of roles as finance director of various venture 
capital and private equity backed businesses and listed 
companies involved in software, financial services, 
renewable energy and coal mining. She was also 
company secretary of Tullett Prebon plc and Collins 
Stewart Tullett plc. Diana is currently a non-executive 
Director and Chairman of the Audit Committee of 
Smithson Investment Trust plc, Mid Wynd International 
Investment Trust plc and Schroder British Opportunities 
Trust plc.

30

SmartSpace Software PLC Annual Report

REMU NERATION REPORT

THE REMUNERATION COMMITTEE

REMUNERATION PACKAGE

The Company’s remuneration policy is the responsibility 
of the Remuneration Committee which comprised Guy 
van Zwanenberg (Non-Executive Chairman) and Diana 
Dyer Bartlett (Non-Executive Director) during the year.

There are four components to the remuneration 
package, namely base salary and benefits, bonus, 
pension arrangements and long-term incentive 
arrangements:  

GENERAL POLICY

The Company’s policy is to provide remuneration 
packages for Executive Directors which aims to attract 
and retain high quality executives and which link their 
reward to the Group’s performance.

•  The base salaries of the Executive Directors were 

set at levels considered to be appropriate when they 
entered into service agreements with the Company. 
The base salaries are reviewed by the Remuneration 
Committee annually and any increases are awarded 
having regard to performance and salary levels 
in comparable organisations. Benefits which may 
include car allowance and private health insurance 
are not pensionable.

•  The Executive Directors are entitled to a discretionary 
bonus provided the Company achieves its targets for 
the financial year.

•  The Company contributes to money purchase 

pension arrangements, and private medical insurance 
and death in service benefit are also provided.

•  The Company has established an unapproved share 

option scheme and an Enterprise Management 
Incentive (EMI) share option scheme in which the 
Directors may participate.

DIRECTORS’ REMUNERATION 

The remuneration of the Directors who held office during the year was:

Salary and  
fees 

Taxable 
benefits 

Long-term 
incentive 
schemes 

Pension 
related 
benefits 

Total 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020 

2021 

2020

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000

Guy van Zwanenberg 

Frank Beechinor 

Bruce Morrison 

Diana Dyer Bartlett 

60 

220 

150 

40 

60 

220 

150 

40 

Total 

470 

470 

- 

19 

12 

- 

31 

- 

8 

11 

- 

19 

2 

63 

3 

4 

2 

64 

- 

4 

72 

70 

- 

2 

7 

- 

9 

- 

- 

6 

- 

6 

62 

62

304 

292

172 

44 

167

44

582 

565

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
31

SHARE OPTIONS AWARDED DURING THE YEAR 

The following share option was awarded to the Directors during the year: 

 Director 

Scheme 

Instrument 

Number of ordinary  
shares of 10p each 

Exercise 
price 

Grant 
date 

Expiry 
date

Bruce Morrison 

EMI scheme 

Share Option 

125,000 

92.5p 

23/10/2020 

23/10/2030

The option has an exercise price of 92.5p per share, vests three years from the date of grant and once vested is exercisable 
at any time up to ten years after the date of grant. Vesting is subject to performance conditions whereby the average mid-
market closing share price of the Company’s ordinary shares in any 90 day period in the period to 23 October 2023 is at 
or above certain defined levels as follows:

Share price 

Percentage of 
options exercisable

£1.50 

£2.50 

£3.50 

£4.50 

£5.00 

15%

31%

54%

77%

100%

The Directors held the following outstanding options at 31 January 2021: 

 Director 

Instrument 

Number of ordinary  
shares of 10p each 

Exercise 
price 

Grant 
date 

Expiry 
date

Guy van Zwanenberg 

Share Option 

30,000 

92.0p 

11/12/2015 

11/12/2025

Frank Beechinor 

Frank Beechinor 

Bruce Morrison 

Diana Dyer Bartlett 

Share Option 

Share Option 

Share Option 

Share Option 

100,000 

92.0p 

11/12/2015 

11/12/2025

550,000 

94.0p 

17/10/2018 

17/10/2028

125,000 

92.5p 

23/10/2020 

23/10/2030

70,000 

92.0p 

11/12/2015 

11/12/2025

None of the Directors had any beneficial interest in the shares of any subsidiary companies.

The movement on Directors’ share options during the year is set out below:

2021 

2020

Number  Weighted average 
exercise price 

Number  Weighted average 
 exercise price

Outstanding at start of year 

Granted during the year 

Forfeited during the year 

Ceasing to be a director 

750,000 

125,000 

- 

- 

93.47p 

92.50p 

- 

- 

750,000 

93.47p

- 

- 

- 

-

-

-

Outstanding at end of year 

875,000 

93.33p 

750,000 

93.47p

Exercisable at end of year 

Exercised during year 

- 

- 

- 

- 

- 

- 

-

-

There have been no further options granted since the end of the financial year. 

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
32

AUDI T  COMMITTEE REPORT

The Audit Committee is comprised of Diana Dyer 
Bartlett (chair of the Committee) and Guy van 
Zwanenberg. Both Diana Dyer Bartlett and Guy 
van Zwanenberg have recent and relevant financial 
experience by virtue of their senior financial roles and 
both hold a professional accountancy qualification.  The 
Audit Committee has a number of responsibilities set 
out in its terms of reference, which were last reviewed 
and updated in April 2019. The responsibilities include 
reviewing the annual and interim reports, discussing 
findings from the external auditors, considering the 
suitability and effectiveness of the internal control 
processes, recommending the appointment and 
remuneration of the auditor, and considering any 
non-audit services to be provided by the auditor, and 
determining the Group’s whistleblowing and anti-
bribery policies. There were two audit committee 
meetings during the year, each of which were attended 
by both Committee members. Executive Directors and 
the Group’s auditors may be invited to attend all or part 
of any meetings. The Committee also meets with the 
Group’s external auditor without the presence of the 
Executive Directors. 

RSM UK Audit LLP were appointed as auditors for the 
first time for the year ended 31 January 2020 and were 
re-appointed at the Company’s annual general meeting 
on 30 October 2020. The audit engagement partner is 
named Richard Bartlett-Rawlings. 

MEETINGS AND BUSINESS

In advance of the audit of the Group’s financial 
statements, the Audit Committee met to review the 
audit plan as presented by RSM UK Audit LLP. The 
plan set out the proposed scope of work, the audit 
approach, materiality and identified areas of audit 
risk and was compliant with the Ethical Standards for 
Auditors issued by the Financial Reporting Council. 
Prior to commencing its audit work, RSM UK Audit LLP 
confirmed in writing the safeguards in place to ensure 
its independence and objectivity and the Committee 
discussed how the auditor proposed to demonstrate 
its professional scepticism in the audit process. The 
auditor’s quality control processes were also discussed. 
Audit fees are disclosed in note 23 to the consolidated 
financial statements. RSM UK Audit LLP did not provide 
any non-audit services. 

At its meeting to discuss the annual report and financial 
statements, the Audit Committee confirmed that in its 
opinion, the annual report and financial statements, 
taken as a whole, are fair, balanced and understandable. 
The Audit Committee noted that the financial 

statements had been prepared consistently, with no 
significant changes in accounting policies compared 
with the previous year. 

The Group reports a number of alternative performance 
measures which are not in accordance with the 
reporting requirements of IFRS. These include Loss for 
the year from continuing operations before net finance 
costs, tax, depreciation, amortisation, reorganisation 
and transactional items, impairment charges and share 
based payment charge (“LBITDA”), annual recurring 
revenue (“ARR”), and monthly average revenue per user 
(“ARPU”). The Audit Committee has reviewed these 
to ensure they are appropriate and that in each case 
the reason for their use is clearly explained; they are 
reconciled to the equivalent IFRS figure; and they are 
not given prominence over the equivalent IFRS figure.

In reviewing and making its recommendation that the 
Annual Report and Financial Statements be approved 
by the Board, the Audit Committee has taken into 
consideration the following significant issues and 
judgement areas:

(a) Carrying value of goodwill and other intangible 
fixed assets

At 31 January 2021 the carrying value of goodwill 
and other intangible assets relating to the Group’s 
continuing activities was £11,222,000 (2020: 
£10,508,000). The Audit Committee reviewed in 
detail the judgements taken in the impairment 
review performed to determine whether there was 
any indication that those assets had suffered any 
impairment. The Audit Committee considers the 
key judgements in the impairment review to be the 
discount rate and revenue growth rates used in the 
Value in Use calculations. Following a review of the 
impact of the sensitivities performed by management 
on the discount rate and revenue growth rate in 
the Value in Use calculations, the Audit Committee 
considered that the calculations performed were 
reasonable and no impairment charge was required.

(b) Going concern

As the Group’s software businesses build their SaaS 
customer bases the Group continues to be loss making. 
The losses incurred are controlled, predictable and 
planned to allow the business to continue to grow. The 
proceeds from the disposal of the Group’s Enterprise 
software division, which in the past was incurring the 
most significant losses and had the least predictable 
revenue growth, are now being utilised to invest in 

SmartSpace Software PLC Annual Reportgrowing the SaaS customer base for both SwipedOn 
and Space Connect. In the short term the Group will 
continue to be loss-making. As reported in the Strategic 
Report, SwipedOn has continued to grow despite the 
worldwide disruption caused by the Covid-19 pandemic 
and has started to generate cash. Space Connect 
products were made fully available during the year 
and new distribution agreements signed to generate 
revenues and accordingly this business is not yet cash 
generative. The Audit Committee has considered the 
Group forecasts which underpin the presumption 
that the accounts should be prepared under the 
going concern principle and the impact that Covid-19 
could have on the Group in future. In particular it has 
considered a scenario whereby the SaaS business does 
not achieve any growth in the next twelve months 
together with the mitigations available to the Group. On 
this basis, the Audit Committee was able to advise the 
Board that it was reasonable to prepare the accounts 
on a going concern basis.

(c) Disposal of SmartSpace Global Limited

The accounting for the disposal of SmartSpace Global 
was non-routine and complicated by significant 
provisions for impairment of that company’s assets 
made in the FY20 accounts. The Audit Committee 
considered the treatment of the disposal and was 
satisfied that it had been recorded in the financial 
statements in accordance with IFRS 5.

33

RISK MANAGEMENT AND INTERNAL 
CONTROLS 

The Audit Committee has responsibilities for reviewing 
the Group’s risk management and internal controls. 
It reviewed the Group’s risk register which includes 
the measures to manage risk and mitigations and the 
summary of principal risks set out in the Strategic 
Report. It also adopted a risk appetite statement in 
relation to its principal risks.

INTERNAL AUDIT

The Audit Committee considered whether an internal 
audit function was required and concluded that, owing 
to the Group’s size, this was not appropriate at this 
stage.

EXTERNAL AUDITOR

In its review of the effectiveness of the audit process, 
the Audit Committee considered:

•  the auditor’s fulfilment of the agreed audit plan;

•  the level and effectiveness of challenge provided by 

the auditor;

•  the audit quality control arrangements, including 

the stages of review of the Annual Report, the time 
spent by the audit partner and whether any issues 
identified during the audit had been dealt with on a 
timely basis;

•  the changes to the auditor’s audit approach and 

work which demonstrated the auditor’s professional 
scepticism; and

•  the report arising from the audit itself.

The Audit Committee was satisfied with the auditor’s 
independence and the effectiveness of the audit 
process, together with the degree of diligence and 
professional scepticism brought to bear and that the 
auditor provided effective independent challenge in 
carrying out its responsibilities. 

RSM UK Audit LLP have indicated their willingness 
to continue to act as auditor to the Company for 
the forthcoming year and a resolution for their re-
appointment will be proposed at the Annual General 
Meeting, as well as a resolution to seek approval of the 
auditor’s remuneration.

Diana Dyer Bartlett 
Chairman, Audit Committee

7 May 2021

Year Ended 31 January 2021 34

CO R PORATE 
GOV ERNANC E REPORT

COMPLIANCE WITH CORPORATE 
GOVERNANCE PRINCIPLES

As an AIM listed company the Board recognises the 
importance of applying sound corporate governance 
principles in managing the Group. The Group adopted 
the QCA Corporate Governance Code (“the “QCA 
code”) on 28 September 2018 as a benchmark to 
measuring our performance against good governance 
principles. This report shows how we apply the QCA 
Code’s 10 guiding principles in practice.

1. Establish a strategy and business model which 
promote long-term value for shareholders

The business model and strategy of the Group are set 
out in the strategic report on pages 12 to 26.

The Group’s strategy and business model are 
developed by the Chief Executive Officer and his senior 
management team and approved by the Board. The 
management team, led by the Chief Executive Officer, 
is responsible for implementing the strategy and 
managing the business at an operational level.

The Group’s immediate key strategic priorities to drive 
future growth are as follows:

•  to focus on delivering pure SaaS revenues where 
the Group is not overly exposed to one market or 
customer;

•  to develop technology-led intellectual property to 

help SME companies optimise use of their corporate 
real estate focussing on rooms, desks and visitors 
and provides businesses with a means to implement 
and manage Covid-19 policies in the workplace;

•  to develop new sales channels to market for our 

software solutions by establishing a global network 
of channel partners;

•  to bring together the technologies of Space Connect 
and SwipedOn in order to offer a complete solution 
to both customer bases and therefore maximise 
revenue per user from our customer lists;

•  to continue with a strategy of both organic and 

acquisitive growth both in our domestic market and 
overseas; and

•  to deliver higher quality earnings which will, in turn, 

improve cash generation.

An evaluation of the potential risks and uncertainties of 
the Group is set out on pages 20 to 21.

2. Seek to understand and meet shareholder needs 
and expectations

The Group seeks to maintain a regular dialogue with 
both existing and potential shareholders in order 
to communicate the Group’s strategy and progress 
and to understand the needs and expectations of 
shareholders.

Beyond the annual general meeting, the Chief 
Executive Officer, Chief Financial Officer and, where 
appropriate, other members of the Board and senior 
management team meet with investors and analysts to 
obtain feedback regarding the market’s expectations of 
the Group.

The Group’s investor relations activities encompass 
dialogue with both institutional and private investors.

Private shareholders – the main forum for private 
shareholders to engage with the Board is at the 
Company’s AGM where the Board makes itself available 
for shareholders to ask questions. Public health 
restrictions will require that the meeting is closed to 
shareholders this year, and therefore shareholders are 
encouraged to submit questions via email to investors@
smartspaceplc.com. The notice of AGM is sent to 
shareholders at least 21 days before the meeting is due 
to be held. At the meeting, shareholders vote on each 
resolution and the meeting is advised of the number of 
proxy votes for, against and withheld on each resolution. 
The outcome of the AGM is subsequently announced 
via RNS and published on the Company’s website.

Institutional shareholders – the Directors consider 
that it is important that its institutional shareholders 
understand the business and that their expectations 
are in accordance with those of the Board. Members 
of the Board engage with institutional shareholders 
following the announcement of the annual and interim 
results explaining the results and the Board’s vision 
for the future. These meetings are arranged by the 
Company’s FCA regulated nominated adviser and 
broker, who will follow up with investors following the 
meetings and provide anonymised feedback to the 
Board. Additionally, ad hoc meetings are attended 
as requested by existing and potential institutional 
investors.

The Board will consider all feedback received from 
shareholders whether at the AGM, during face-to-
face meetings with institutional investors, or from its 
nominated adviser following those meetings. It reviews 
analysts’ notes to ensure they accord broadly with the 
Board’s expectations.

SmartSpace Software PLC Annual ReportThe Group also endeavours to maintain a dialogue 
and keep shareholders informed through its public 
announcements and Company website. SmartSpace’s 
website provides not only information specifically 
relevant to investors (such as the Group’s Annual 
Report and investor presentations) but also regarding 
the nature of the business itself with considerable detail 
regarding the services it provides and the manner in 
which it carries on its business.  

3. Take into account wider stakeholder and social 
responsibilities and their implications for long-term 
success

The Group is aware of its corporate social 
responsibilities and the need to maintain effective 
working relationships across a range of stakeholder 
groups, which include the Group’s employees, partners, 
customers, suppliers, and regulatory authorities. The 
Group’s operations take account of the requirement 
to balance the needs of all of these stakeholder 
groups while maintaining focus on the Board’s primary 
responsibility to promote the success of the Group 
for the benefit of its members as a whole. The Group 
endeavours to take account of feedback received 
from stakeholders, making amendments to working 
arrangements and operational plans where appropriate 
and where such amendments are consistent with the 
Group’s long-term strategy.

The Group considers its actions and likely effect that 
they may have on the environment and seeks to 
mitigate any negative impact wherever practicable. 
Through the various procedures and systems it 
operates, the Group complies with health and safety 
and environmental legislation relevant to its activities.

35

4. Embed effective risk management, considering 
both opportunities and threats, throughout the 
organisation

The Board approves an annual budget which identifies 
the opportunities to develop the Group’s business 
as well as the resources required to implement its 
strategy. The Board reviews progress against budgets 
and forecasts on a regular basis to ensure the Group’s 
performance is on target or actions identified if it is not. 
It also evaluates the impact of key risks and assesses 
the resources required to mitigate such risks.

The Board is responsible for the systems of risk 
management and internal control and for reviewing 
their effectiveness. The internal controls are designed 
to manage rather than eliminate risk and provide 
reasonable but not absolute assurance against material 
misstatement or loss. Through the activities of the 
Audit Committee, the effectiveness of these internal 
controls is reviewed annually.

A summary of the principal risks and uncertainties 
facing the Group, as well as mitigating actions, is set 
out on in the strategic report on pages 20 to 21. The 
Group maintains insurance cover as part of its risk 
management programme.

The senior management team meet at least monthly to 
consider new risks and opportunities presented to the 
Group, making recommendations to the Board where 
necessary.

5. Maintain the Board as a well-functioning, 
balanced team led by the Chair

SmartSpace’s Board consists of four directors, two of 
whom are non-executive directors. On an annual basis 
each Director seeks re-election at the annual general 
meeting.

The Group does not have a director designated as 
a Senior Independent Director. In light of the size of 
the Board, and the Group’s stage of development, the 
Board does not consider it necessary to appoint a 
Senior Independent Director.

Directors’ biographies are set out on page 29.

The Board is responsible to the shareholders for the 
proper management of the Group and meets at least 
ten times a year to set the overall direction and strategy 
of the Group, to review technological, operational and 
financial performance and to advise on management 
appointments. Executive directors are employed on 
a full-time basis whilst non-executive directors are 
required to attend board and committee meetings, and 
are encouraged to be involved in specific workshops, 
meetings or seminars in line with their areas of 
expertise. All key operational and investment decisions 
are subject to board approval as required by the 
Company’s schedule of matters reserved for the Board.

Year Ended 31 January 2021 36

A summary of board and committee meetings held in the year ended 31 January 2021, and directors’ attendance records, 
is set out below:

Board Meetings 

Audit Committee Meetings 

Remuneration Committee Meetings

Guy van Zwanenberg 

Frank Beechinor 

Diana Dyer Bartlett 

Bruce Morrison 

27 / 27 

27 / 27 

25 / 27 

27 / 27 

2/2 

n.a. 

2/2 

n.a. 

1/1

n.a.

1/1

n.a.

Board meetings were held on a weekly basis from the 
commencement of the Covid-19 pandemic through to 
the point at which SmartSpace Global was disposed 
of, at which point they returned to a regular monthly 
schedule.  

The Board adheres to the QCA Code’s recommendations 
that a Board should have at least two independent 
non-executive directors. Both Non-Executive directors 
are regarded as independent under the QCA Code’s 
guidance for determining such independence.

The Non-Executive directors are remunerated by way 
of an agreed monthly fee. In 2015 they were granted 
share options under the Company’s Unapproved 
Share Option Scheme, at a time when the Company 
had trading difficulties and required substantial board 
intervention but had limited funds. The options are not 
deemed to be significant enough to impact the Non-
Executives’ independence and were granted following a 
shareholder consultation process. 

6. Ensure that between them, the Directors have 
the necessary up-to-date experience, skills and 
capabilities

The Board considers its Directors to have experience 
in areas critical to the long-term future success of the 
Group, covering a deep understanding of technology, 
corporate strategy, finance and investment. The 
Directors’ biographies are set out on page 29.

The Board regularly reviews the composition of the 
Board to ensure that it has the necessary breadth and 
depth of skills to support the ongoing development of 
the Group. Both Non-executive Directors have served 
on the Board for a number of years and the Board is 
starting the process of developing a succession plan.

7. Evaluate board performance based on clear 
and relevant objectives, seeking continuous 
improvement

Currently there is no formal board performance 
evaluation procedure, but the Board does discuss 
its operational efficiency as well as that of individual 
Directors on a regular basis. As the business grows, 
consideration will be given to adopting a more formal 
process.

8. Promote a corporate culture that is based on 
ethical values and behaviours

The Board seeks to maintain the highest standards 
of integrity in the conduct of the Group’s operations. 
An open culture is encouraged within the Group, with 
regular communications to staff regarding the Group’s 
progress. The senior management team regularly 
monitors the Group’s cultural environment and seeks to 
address any concerns that may arise from time to time. 
The Group has in place a whistleblowing policy which 
is reviewed on a regular basis. All staff are made aware 
of their responsibilities in regard to market abuse and 
registers are maintained in regard to insiders.   

The Group is committed to providing a safe 
environment for its staff and all other parties for which 
the Group has a legal or moral responsibility. 

These core beliefs are reinforced by senior 
management. Normally town hall and other similar 
meetings are carried out, however these were 
suspended during lock down but will resume when 
practical. 

9. Maintain governance structures and processes 
that are fit for purpose and support good decision 
making by the Board

The Board has overall responsibility for promoting the 
success of the Group. The Executive Directors have day-
to-day responsibility for the operational management 
of the Group’s activities. The Non-Executive directors 
are responsible for bringing independent and objective 
judgement to board decisions.

There is a clear separation of the roles of Chief 
Executive Officer and Non-Executive Chairman. The 
Chairman is responsible for overseeing the running 
of the Board, ensuring that no individual or group 
dominates the Board’s decision-making and ensuring 
the Non-Executive directors are properly briefed 
on matters. The Chairman has overall responsibility 
for corporate governance matters in the Group. The 
Chief Executive Officer has the responsibility for 
implementing the strategy of the Board and managing 
the day-to-day business activities of the Group. The 
Company Secretary is responsible for ensuring that 
Board procedures are followed, and applicable rules and 
regulations are complied with.

SmartSpace Software PLC Annual Report 
 
 
 
37

The Board has established Audit, Remuneration and 
Nominations Committees with formally delegated 
duties and responsibilities, and which comprise Non-
Executive directors only, with executive directors 
attending by invitation.

Diana Dyer Bartlett chairs the Audit Committee, Guy 
van Zwanenberg chairs the Remuneration Committee 
and the Nominations Committee.

The Audit Committee normally meets twice a year 
and at other times if necessary. The Audit Committee 
recommends the appointment, scope and fees of the 
external auditor, discusses issues that arise from the 
audit, reviews the reports of the external auditors and 
internal control procedures and considers any financial 
statements before their publication. The external 
auditor attends meetings as required by the Audit 
Committee to consider any issues arising from the audit 
and the auditor’s work. The audit partner meets the 
Audit Committee without the Executive Directors being 
present at least once a year.

The Remuneration Committee, which meets as 
required, but at least once a year, agrees the terms and 
conditions, including annual remuneration, of Executive 
Directors and reviews such matters for other senior 
personnel including their participation in long term 
incentive schemes. It also supervises the Company’s 
share incentive schemes and sets performance 
conditions for share options granted under the 
schemes.

The Nominations Committee meets periodically as 
required.

10. Communicate how the Group is governed 
and is performing by maintaining a dialogue with 
shareholders and other relevant stakeholders

The Group places a high priority on regular 
communications with its various stakeholder groups 
and aims to ensure that all communications concerning 
the Group’s activities are clear, fair and accurate. The 
Company’s website is regularly updated, and users can 
register to be alerted when announcements are posted 
onto the website.

The Group’s financial reports, regulatory news 
announcements and notices of general meetings, 
can be found in the investor relations section of the 
Company’s website.

The Group provides detailed results of shareholder 
voting on its website.

Year Ended 31 January 2021 38

SmartSpace Software PLC Annual Report

DIR EC TORS’ REPORT

The Directors present their Annual Report on the affairs 
of the Group, together with the financial statements 
and independent auditor’s report for the year ended 
31 January 2021. The corporate governance report 
on pages 34 to 37 forms part of this report. The 
Company’s full name is SmartSpace Software plc (“the 
Company”), company number 05332126. SmartSpace 
Software plc is a public limited company, listed on 
the AIM market of The London Stock Exchange and 
domiciled in the United Kingdom. The address of its 
registered office is given on page 28.

PRINCIPAL ACTIVITIES

During the year the Group’s principal activities were the 
development and sale of software products together 
with the sale and installation of audio-visual hardware 
products. The Group’s software activities are all cloud 
based. 

RESULTS AND DIVIDEND

The results for the year are set out in the consolidated 
statement of comprehensive income on page 48. The 
Directors do not recommend payment of a dividend 
(2020: £nil).

REVIEW OF THE BUSINESS

A review of the business of the Group, together 
with comments on future developments is given in 
the Strategic Report including a description of the 
principal risks and uncertainties facing the Group on 
pages 12 to 26.

RESEARCH AND DEVELOPMENT

As a result of the disposal of the Group Enterprise 
software division expenditure on research and 
development significantly reduced to £1,319,000 in 
2021 (2020: £3,772,000) out of which £302,000 was 
capitalised under IAS 38 “Intangible Assets”. The Group 
intends to continue to invest in the development of its 
SwipedOn and Space Connect software platforms to 
further enhance their capabilities. In the opinion of the 
Directors these investments will maintain and generate 
significant revenues in future years.

FINANCIAL RISK MANAGEMENT

Details of the Group’s financial risk management 
objectives and policies are set out in note 13 to the 
financial statements.

GOING CONCERN

The Group’s business activities and performance, and 
the financial position of the Group, its cash flows and 
borrowing facilities, together with the factors likely 
to affect its future development, performance and 
position, are explained in the Strategic Report. Analysis 
of the Group’s key risks is also set out in the Strategic 
Report. Further information regarding the assessment 
of going concern is in note 24 to the consolidated 
financial statements.

After making appropriate enquiries, the Directors 
consider that the Company and the Group have 
adequate resources to continue in operational existence 
for the foreseeable future. For this reason, they 
continue to adopt the going concern basis in preparing 
the financial statements.

POST BALANCE SHEET EVENTS

In accordance with the share purchase agreement 
(SPA) for the acquisition of SpaceConnect Pty Limited 
in November 2019, SmartSpace Software PLC issued 
the remaining 675,411 retention consideration shares to 
Pope Family Investments Pty Ltd on 30 April 2021. The 
shares were held back for a period of 18 months to be 
set off against any claims under the SPA, of which none 
were made. The shares were ordinary shares with a par 
value of 10 pence each. Following the allotment Pope 
Family Investments Pty Ltd held 7.0% of the issued 
share capital.

DIRECTORS

The Directors who held office during the year were as 
follows:

Guy van Zwanenberg 

Non-Executive Chairman 

Frank Beechinor 

Chief Executive

Bruce Morrison      

Chief Financial Officer

Diana Dyer Bartlett   

Non-Executive Director

 
39

EMPLOYMENT MATTERS

The Group places considerable value on the 
involvement of its employees and has continued to 
keep them informed on matters affecting them as 
employees and on the various factors affecting the 
performance of the Group. This is achieved through 
formal and informal meetings. Covid-19 has required 
our employees to adapt quickly to home working, 
and in certain circumstances being furloughed. As 
lockdowns have eased formal procedures have been 
put in place to allow a return to a Covid-19 secure 
workplace. 

The Group operates an EMI and LTIP share option 
scheme which is open to all employees. 

The Group has continued to give full and fair 
consideration to applications made by disabled 
persons, having regard to their respective aptitudes and 
abilities, and to ensure that they benefit from training 
and career development programmes in common with 
all employees. The Group has continued its policy of 
employee involvement by making information available 
to employees through the medium of frequent staff 
meetings, together with personal appraisals and 
feedback sessions.

SHARE CAPITAL

Details of the Company’s share capital are disclosed in 
note 10 to the consolidated financial statements.

FINANCIAL INSTRUMENTS

Details of the use of financial instruments by the 
Company and its subsidiary undertakings are disclosed 
in note 8 to the consolidated financial statements.

DIRECTORS’ SHAREHOLDINGS AND 
SHARE INTERESTS

At 31 January 2021 the Directors’ shareholdings were:

Director 

Ordinary shares of 10p each

2021 

2020

No. 

No.

Guy van Zwanenberg 

30,000 

30,000

Frank Beechinor 

Bruce Morrison 

Diana Dyer Bartlett 

90,000 

90,000

27,356 

-

40,000 

40,000

Details of Directors’ share option holdings at the end 
of the year are set out in the Remuneration Report on 
pages 30 and 31. 

DIRECTORS’ INDEMNITIES

The Directors have been granted an indemnity from 
the Company to the extent permitted by law in 
respect of liabilities incurred as a result of their office 
which remains in force at the date or this report. The 
Company maintains directors and officers’ liability 
insurance.

RE-ELECTION OF DIRECTORS

In accordance with principles of the QCA Code all 
Directors are retiring and seeking re-election at the 
annual general meeting. 

SUBSTANTIAL SHAREHOLDINGS

The following interests in 3% or more of the issued 
ordinary share capital had been notified to the 
Company:

 Shareholder 

Number of shares  
at 31 January 2021 

% Holding at 
 31 January 2021 

Number of shares 
at 30 April 2021 

% Holding at 
 30 April 2021

JO Hambro Capital Management 

Alto Invest 

Interactive Investor 

Hargreaves Lansdown Asset Management 

Herald Investment Management 

Patronus Partners 

Pope Family Investments Pty Ltd 

IG Markets 

Close Asset Management 

Hadleigh J Ford 

3,115,000 

2,580,262 

2,534,166 

2,490,286 

2,240,780 

1,864,512 

1,350,823 

1,090,294 

1,066,300 

1,048,838 

11.02 

9.13 

8.97 

8.81 

7.93 

6.60 

4.78 

3.86 

3.77 

3.71 

3,115,000 

2,520,262 

2,534,166 

2,490,286 

2,240,780 

1,864,512 

2,026,234 

1,090,294 

1,066,300 

1,048,838 

10.77

8.71

8.76

8.61

7.75

6.44

7.00

3.77

3.69

3.63

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
40

DIRECTORS’ RESPONSIBILITIES

The directors are responsible for preparing the Annual 
Report and the financial statements in accordance with 
applicable law and regulations.

Company law requires the directors to prepare group 
and company financial statements for each financial 
year.  The Directors have elected under company law 
and the AIM Rules of the London Stock Exchange to 
prepare the Group financial statements in accordance 
with international accounting standards in conformity 
with the requirements of the Companies Act 2006 
and have elected under company law to prepare the 
Company financial statements in accordance with 
international accounting standards in conformity with 
the requirements of the Companies Act 2006 and 
applicable law.

The Group and Company financial statements are 
required by law and international accounting standards 
in conformity with the requirements of the Companies 
Act 2006 to present fairly the financial position of the 
Group and the Company and the financial performance 
of the group. The Companies Act 2006 provides in 
relation to such financial statements that references 
in the relevant part of that Act to financial statements 
giving a true and fair view are references to their 
achieving a fair presentation.

Under company law the directors must not approve the 
financial statements unless they are satisfied that they 
give a true and fair view of the state of affairs of the 
group and the Company and of the profit or loss of the 
Group for that period. 

In preparing each of the Group and Company financial 
statements, the directors are required to:

a. select suitable accounting policies and then apply 
them consistently;

b. make judgements and accounting estimates that 
are reasonable and prudent;

c. state whether they have been prepared in 
accordance with international accounting standards 
in conformity with the requirements of the 
Companies Act 2006.

d. prepare the financial statements on the going 
concern basis unless it is inappropriate to presume 
that the Group and the Company will continue in 
business.

The directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Group’s and the Company’s transactions 
and disclose with reasonable accuracy at any time the 
financial position of the Group and the Company and 
enable them to ensure that the financial statements 
comply with the requirements of the Companies Act 
2006.  They are also responsible for safeguarding 
the assets of the group and the company and hence 
for taking reasonable steps for the prevention and 
detection of fraud and other irregularities.

The directors are responsible for the maintenance and 
integrity of the corporate and financial information 
included on the Company’s website.

Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

LISTING

The Company’s ordinary shares have been traded 
on London’s AIM Market since 6 September 2006. 
N+1 Singers are the Company’s Nominated Adviser 
and Broker. The closing mid-market share price at 29 
January 2021 was 127.5 pence (31 January 2020: 31.0 
pence). At 6 May 2021, being the latest practicable date 
before the signing of this document, the closing mid-
market share price was 142.5 pence.

SmartSpace Software PLC Annual Report41

PUBLICATION OF FINANCIAL STATEMENTS

The Company’s financial statements will be 
made available on the Company’s website www.
smartspaceplc.com. The maintenance and integrity of 
the website is the responsibility of the Directors. The 
Directors’ responsibility also extends to the financial 
statements contained therein. Shareholders who would 
like to receive a copy of the financial statements by 
post, should apply to the Company Secretary at the 
Company’s registered office.

ANNUAL GENERAL MEETING

The Company’s Annual General Meeting will be held 
on 17 June 2021. Public health restrictions relating 
to Covid-19 will require that the meeting is closed 
to Shareholders, and therefore we encourage all 
Shareholders to appoint the Chairman as their proxy. 

AUDITOR

So far as the Directors are aware, there is no relevant 
audit information (as defined by section 418 of the 
Companies Act 2006) of which the Company’s auditor 
is unaware, and each director has taken all the steps 
that he/she ought to have taken as a director in order 
to make himself/herself aware of any relevant audit 
information and to establish that the Company’s auditor 
is aware of that information.

In accordance with section 485 of the Companies Act 
2006, a resolution proposing that RSM UK Audit LLP 
be re-appointed as auditor will be put to the Annual 
General Meeting.

STRATEGIC REPORT

The Company has chosen in accordance with 
Companies Act 2006, s.414C(11) to set out in the 
Company’s strategic report information required by 
Large and Medium-sized Companies and Groups 
(Accounts and Reports) Regulations 2008, Sch. 7 to 
be contained in the directors’ report. It has done so 
in respect of financial risk management objectives 
and policies, future developments and stakeholder 
engagement.

The Report of the Directors was approved by the Board 
on 7 May 2021.

By order of the Board

Kristian Shaw 
Company Secretary

7 May 2021

Year Ended 31 January 2021 42

IN D EPENDENT AUDITOR ’S  R E PO RT  TO   TH E 
M EMBERS OF SMARTSPACE   SO FTWARE   PLC

OPINION

We have audited the financial statements of 
SmartSpace Software plc (the ‘parent company’) 
and its subsidiaries (the ‘group’) for the year ended 
31 January 2021 which comprise the consolidated 
statement of comprehensive income, the consolidated 
balance sheet, the consolidated statement of changes 
in equity, the consolidated statement of cash flows, 
the parent company balance sheet, the parent 
company statement of changes in equity, the parent 
company statement of cash flows and notes to the 
financial statements, including significant accounting 
policies. The financial reporting framework that has 
been applied in their preparation is applicable law and 
International Accounting Standards in conformity with 
the requirements of the Companies Act 2006 and, 
as regards the parent company financial statements, 
as applied in accordance with the provisions of the 
Companies Act 2006.

In our opinion: 

relevant to our audit of the financial statements 
in the UK, including the FRC’s Ethical Standard as 
applied to SME listed entities and we have fulfilled 
our other ethical responsibilities in accordance 
with these requirements. We believe that the 
audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

CONCLUSIONS RELATING TO GOING 
CONCERN

In auditing the financial statements, we have concluded 
that the directors’ use of the going concern basis 
of accounting in the preparation of the financial 
statements is appropriate. Our evaluation of the 
directors’ assessment of the group’s and parent 
company’s ability to continue to adopt the going 
concern basis of accounting included:

•  obtaining an understanding of management’s going 

concern evaluation

•  the financial statements give a true and fair view of 

the state of the group’s and of the parent company’s 
affairs as at 31 January 2021 and of the group’s loss 
for the year then ended;

•  assessing the information used in the going concern 
assessment for consistency with management’s plan 
and information obtained through our other audit 
work

•  the group financial statements have been properly 

•  challenging the major assumptions in management’s 

prepared in accordance with International 
Accounting Standards in conformity with the 
requirements of the Companies Act 2006;

•  the parent company financial statements have been 
properly prepared in accordance with International 
Accounting Standards in conformity with the 
requirements of the Companies Act 2006 and as 
applied in accordance with the Companies Act 2006; 
and

•  the financial statements have been prepared in 

accordance with the requirements of the Companies 
Act 2006.

BASIS FOR OPINION

We conducted our audit in accordance with 
International Standards on Auditing (UK) (ISAs 
(UK)) and applicable law. Our responsibilities 
under those standards are further described in 
the Auditor’s responsibilities for the audit of the 
financial statements section of our report. We are 
independent of the group and parent company in 
accordance with the ethical requirements that are 

forecasts, and checking the construction of the 
forecasts

•  conducting independent stress testing to determine 

the conditions under which the Group could 
potentially experience a liquidity shortfall.

Based on the work we have performed, we have 
not identified any material uncertainties relating 
to events or conditions that, individually or 
collectively, may cast significant doubt on the 
group’s or the parent company’s ability to continue 
as a going concern for a period of at least twelve 
months from when the financial statements are 
authorised for issue.

Our responsibilities and the responsibilities of the 
directors with respect to going concern are described 
in the relevant sections of this report.

SmartSpace Software PLC Annual Report43

Summary of our audit approach

Key audit matters

Group

•  Divestment of SmartSpace Global

•  Goodwill impairment

Parent Company

There are no key audit matters relating to parent financial statements

Materiality

Group

•  Overall materiality: £101,000 (2020: £90,000)

•  Performance materiality: £75,900 (2020: £67,500)

Parent Company

•  Overall materiality: £42,100 (2020: £47,200)

•  Performance materiality: £31,500 (2020: £35,400)

Scope

Our audit procedures covered 98% of revenue, 99% of net assets and 96% of 
profit before tax.

KEY AUDIT MATTERS

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the 
group financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including those which had the greatest effect on the overall audit strategy, the 
allocation of resources in the audit and directing the efforts of the engagement team. These matters were addressed in 
the context of our audit of the group financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters.  

Divestment accounting and compliance with IFRS 5

Key audit matter 
description

How the matter  
was addressed in 
the audit

During the year the Group sold its subsidiary, Smartspace Global Limited, and the details are 
set out in note 15 to the financial statements. The disposal is subject to the requirements of 
IFRS 5 ‘Non-current assets held for sale and discontinued operations’ and this was significant 
to our audit because the standard is complex, and the transaction is non-routine. The areas 
of complexity include the valuation of the assets and liabilities sold, the identification of 
income and expenses attributable to the disposal, the cut-off point for transactions, and the 
presentation requirements for discontinued operations.

Our audit procedures included:

•  Reviewing the sale agreement to assess whether the accounting treatment for the disposal 

is consistent with the terms of the agreement;

•  Evaluation of the disclosures and presentation of the results of Smartspace Global Limited 

as a discontinued operation up to the date of sale; and

•  Testing whether the income and expenses attributed to the disposal are appropriate and 

consistent with the results of the operation disposed of.

Year Ended 31 January 2021 44

Impairment of goodwill and intangibles under IAS 36

Key audit matter 
description

The Group currently holds significant intangible and goodwill balances (£11.2m) relating to 
the subsidiary entities. Management have assessed the recoverable amounts of the cash 
generating units to which these balances are allocated through using cash flow forecasts 
and discounted cash flow models, each of which require a high degree of management 
judgement.

The accounting policy in respect of goodwill and intangible assets is on page 94 and the 
disclosures are on pages 69 and 70.

How the matter  
was addressed in 
the audit

In auditing the recoverable amount of the cash generating units to which goodwill 
and intangible assets are allocated we have performed the following procedures over 
managements value in use calculations:

•  Challenged the reasonableness of assumptions used through both assessing the discount 
rate applied, historical growth rates and also assessing the performance of the businesses 
post year end;

•  Reviewed management’s ability to accurately forecast performance through comparison 

of historic performance against forecast; 

•  Performed sensitivity analysis to understand and take account of reasonably possible 

outcomes; 

•  Consulted with internal valuation experts; and

•  Performed tests to assess the integrity and mechanical accuracy of the underlying model.

OUR APPLICATION OF MATERIALITY

When establishing our overall audit strategy, we set certain thresholds which help us to determine the nature, timing, 
and extent of our audit procedures. When evaluating whether the effects of misstatements, both individually and on the 
financial statements as a whole, could reasonably influence the economic decisions of the users we take into account the 
qualitative nature and the size of the misstatements. Based on our professional judgement, we determined materiality as 
follows:

Overall materiality

£101,000

Group

Parent company

£42,100

Basis for determining overall 
materiality

Rationale for benchmark 
applied

5% of adjusted losses “LBITDA”

3% of expenditure

LBITDA considered to be appropriate 
benchmark as key KPI reported in the 
consolidated financial statements.

Expenses taken to ensure appropriate 
consideration of costs.

Performance materiality

£75,900

£31,500

Basis for determining 
performance materiality

Reporting of misstatements to 
the Audit Committee

75% of overall materiality

75% of overall materiality

Misstatements in excess of £5,000 
and misstatements below that 
threshold that, in our view, warranted 
reporting on qualitative grounds. 

Misstatements in excess of £2,100 and 
misstatements below that threshold 
that, in our view, warranted reporting 
on qualitative grounds.

SmartSpace Software PLC Annual Report45

AN OVERVIEW OF THE SCOPE OF OUR AUDIT

The group consists of 11 components, located in the following countries;

•  United Kingdom

•  USA

•  Australia

•  New Zealand

The coverage achieved by our audit procedures was:

Number of 
components

Revenue

Total assets

Loss before tax

Full scope audit

Specific audit procedures

Total

5

1

6

98%

–

98%

99%

–

99%

96%

–

96%

Analytical procedures at group level were performed for the remaining 5 components. 

Of the above, full scope audits for 1 component and specific audit procedures for 1 component were undertaken by 
component auditors.

OTHER INFORMATION

The other information comprises the information 
included in the annual report, other than the financial 
statements and our auditor’s report thereon. The 
directors are responsible for the other information 
contained within the annual report. Our opinion on 
the financial statements does not cover the other 
information and, except to the extent otherwise 
explicitly stated in our report, we do not express any 
form of assurance conclusion thereon. 

Our responsibility is to read the other information and, 
in doing so, consider whether the other information is 
materially inconsistent with the financial statements 
or our knowledge obtained in the course of the audit 
or otherwise appears to be materially misstated. If 
we identify such material inconsistencies or apparent 
material misstatements, we are required to determine 
whether this gives rise to a material misstatement in 
the financial statements themselves. If, based on the 
work we have performed, we conclude that there is a 
material misstatement of this other information, we are 
required to report that fact. 

We have nothing to report in this regard.

OPINIONS ON OTHER MATTERS 
PRESCRIBED BY THE COMPANIES ACT 
2006

In our opinion, based on the work undertaken in the 
course of the audit:

•  the information given in the Strategic Report and the 
Directors’ Report for the financial year for which the 
financial statements are prepared is consistent with 
the financial statements; and

•  the Strategic Report and the Directors’ Report have 
been prepared in accordance with applicable legal 
requirements.

MATTERS ON WHICH WE ARE REQUIRED 
TO REPORT BY EXCEPTION

In the light of the knowledge and understanding of the 
group and the parent company and their environment 
obtained in the course of the audit, we have not 
identified material misstatements in the Strategic 
Report or the Directors’ Report.

We have nothing to report in respect of the following 
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:

Year Ended 31 January 2021 46

•  adequate accounting records have not been kept 

by the parent company, or returns adequate for our 
audit have not been received from branches not 
visited by us; or

•  the parent company financial statements are not in 

agreement with the accounting records and returns; 
or

•  certain disclosures of directors’ remuneration 

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

RESPONSIBILITIES OF DIRECTORS

As explained more fully in the directors’ 
responsibilities statement set out on page 40, the 
directors are responsible for the preparation of the 
financial statements and for being satisfied that they 
give a true and fair view, and for such internal control 
as the directors determine is necessary to enable the 
preparation of financial statements that are free from 
material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors 
are responsible for assessing the group’s and the 
parent company’s ability to continue as a going 
concern, disclosing, as applicable, matters related 
to going concern and using the going concern basis 
of accounting unless the directors either intend to 
liquidate the group or the parent company or to 
cease operations, or have no realistic alternative but 
to do so.

AUDITOR’S RESPONSIBILITIES FOR THE 
AUDIT OF THE FINANCIAL STATEMENTS

Our objectives are to obtain reasonable assurance 
about whether the financial statements as a whole 
are free from material misstatement, whether due to 
fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high 
level of assurance, but is not a guarantee that an 
audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these 
financial statements.

THE EXTENT TO WHICH THE AUDIT WAS 
CONSIDERED CAPABLE OF DETECTING 
IRREGULARITIES, INCLUDING FRAUD

Irregularities are instances of non-compliance with laws 
and regulations.  The objectives of our audit are to 
obtain sufficient appropriate audit evidence regarding 
compliance with laws and regulations that have a direct 
effect on the determination of material amounts and 
disclosures in the financial statements, to perform 
audit procedures to help identify instances of non-
compliance with other laws and regulations that may 
have a material effect on the financial statements, and 
to respond appropriately to identified or suspected 
non-compliance with laws and regulations identified 
during the audit.  

In relation to fraud, the objectives of our audit are to 
identify and assess the risk of material misstatement 
of the financial statements due to fraud, to obtain 
sufficient appropriate audit evidence regarding the 
assessed risks of material misstatement due to fraud 
through designing and implementing appropriate 
responses and to respond appropriately to fraud or 
suspected fraud identified during the audit.  

However, it is the primary responsibility of 
management, with the oversight of those charged with 
governance, to ensure that the entity’s operations are 
conducted in accordance with the provisions of laws 
and regulations and for the prevention and detection of 
fraud.

In identifying and assessing risks of material 
misstatement in respect of irregularities, including 
fraud, the group audit engagement team and 
component auditors: 

•  obtained an understanding of the nature of 

the industry and sector, including the legal and 
regulatory frameworks that the group and parent 
company operate in and how the group and parent 
company are complying with the legal and regulatory 
framework;

•  inquired of management, and those charged with 
governance, about their own identification and 
assessment of the risks of irregularities, including any 
known actual, suspected or alleged instances of fraud;

•  discussed matters about non-compliance with 

laws and regulations and how fraud might occur 
including assessment of how and where the financial 
statements may be susceptible to fraud 

All relevant laws and regulations identified at a Group 
level and areas susceptible to fraud that could have 
a material effect on the financial statements were 
communicated to component auditors. Any instances 
of non-compliance with laws and regulations identified 
and communicated by a component auditor were 
considered in our audit approach.

SmartSpace Software PLC Annual Report47

The most significant laws and regulations were determined as follows:

Legislation / Regulation 

 Additional audit procedures performed by the Group audit engagement team included: 

IFRS and Companies  
Act 2006

Review of the financial statement disclosures and testing to supporting documentation; 
and

Completion of disclosure checklists to identify areas of non-compliance.

Tax compliance 
regulations

Inspection of advice received from external tax advisors; and

Input from a tax specialist was obtained regarding the tax impact of cross-border 
transactions.

The areas that we identified as being susceptible to material misstatement due to fraud were:

Risk 

 Audit procedures performed by the audit engagement team:

Management override  
of controls

Testing the appropriateness of journal entries and other adjustments; 

Assessing whether the judgements made in making accounting estimates are indicative 
of a potential bias; and

Evaluating the business rationale of any significant transactions that are unusual or 
outside the normal course of business.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting 
Council’s website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

USE OF OUR REPORT 

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006.  Our audit work has been undertaken so that we might state to the company’s members those 
matters we are required to state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted 
by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a 
body, for our audit work, for this report, or for the opinions we have formed.

Richard Bartlett-Rawlings FCA (Senior Statutory Auditor) 
For and on behalf of RSM UK Audit LLP, Statutory Auditor 
Chartered Accountants 
The Pinnacle, 170 Midsummer Boulevard 
Milton Keynes, Buckinghamshire, MK9 1BP

7 May 2021

Year Ended 31 January 2021 48

SmartSpace Software PLC Annual Report

CO NSOLIDATED STATEMENT   
OF  COMPREHENSIVE INCOME

Note 

Year ended. 

Year ended   

31 January 2021.  31 January 2020

£’000. 

£’000

Continuing operations 

Revenue from contracts with customers 

4 

Costs of sale of goods 

Costs of providing services 

Gross profit 

Administrative expenses 

Net impairment losses on financial and contract assets 

13(b) 

Other income 

Operating loss 

Adjusted LBITDA* 

Reorganisation and transactional items 

Depreciation 

Amortisation 

Impairment of financial asset 

Share based payment charge 

Operating loss 

Finance income 

Finance costs 

Loss before tax 

Taxation 

Loss for the year after tax 

Loss for the year from discontinued operations 

Loss for the year 

Other comprehensive income 

Exchange differences on translation of foreign operations 

Total other comprehensive income 

3(b) 

6(e) 

6(a) 

6(a) 

13(b) 

6(b) 

6(d) 

6(d) 

7 

15 

10(c) 

4,629. 

(1,695) 

(283) 

2,651. 

(5,426) 

(72) 

130. 

(2,717) 

(2,120) 

-. 

(103) 

(272) 

(72) 

(150) 

5,082

(2,743)

(271)

2,068

(4,307)

(205)

79

(2,365)

(1,672)

(199)

(79)

(122)

(205)

(88)

(2,717) 

(2,365)

1. 

(27) 

(2,743) 

612. 

(2,131) 

(124) 

(2,255) 

643. 

643. 

11

(23)

(2,377)

468

(1,909)

(7,973)

(9,882)

(576)

(576)

Total comprehensive loss attributable to the owners of the group 

(1,612) 

(10,458)

Basic loss per share 

Continuing operations 

Discontinued operations 

Total 

Diluted loss per share 

Continuing operations 

Discontinued operations 

Total 

21 

21 

21 

21 

(7.54p) 

(0.44p) 

(7.98p) 

(7.54p) 

(0.44p) 

(7.98p) 

(8.05p)

(33.65p)

(41.70p)

(8.05p)

(33.65p)

(41.70p)

* Loss for the year from continuing operations before net finance costs, tax, depreciation, amortisation, reorganisation and transactional items, 
impairment charges and share based payment charge.

The accompanying notes are an integral part of these consolidated financial statements.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
CO NSOLIDATED BALANCE  S HE E T

Note 

31 January 2021 

31 January 2020

£’000 

£’000

49

ASSETS 

Non-current assets 

Property, plant and equipment 

Right-of-use assets 

Intangible assets 

Deferred tax assets 

Total non-current assets 

Current assets 

Inventories 

Contract assets 

Trade and other receivables  

Other financial assets at amortised cost 

Current tax receivable 

Prepayments 

Cash and cash equivalents 

Assets classified as held for sale 

Total current assets 

Total assets 

LIABILITIES 

Non-current liabilities 

Borrowings 

Lease liabilities 

Total non-current liabilities 

Current liabilities 

Trade and other payables 

Contract liabilities 

Other tax liabilities 

Borrowings 

Lease liabilities 

9(a) 

9(b) 

9(c) 

9(d) 

9(e) 

4(b) 

8(a) 

8(b) 

9(f) 

8(c) 

15(c) 

8(e) 

9(b) 

8(d) 

4(b) 

8(e) 

9(b) 

Liabilities directly associated with assets classified as held for sale 

15(c) 

Total current liabilities 

Total liabilities 

NET ASSETS 

683 

156 

11,222 

1,389 

13,450 

89 

4 

550 

328 

101 

114 

4,516 

5,702 

- 

5,702 

19,152 

355 

110 

465 

826 

1,129 

341 

58 

63 

2,417 

- 

2,417 

2,882 

693

164

10,508

848

12,213

345

31

475

116

33

67

2,587

3,654

6,480

10,134

22,347

-

133

133

975

641

258

401

46

2,321

2,113

4,434

4,567

16,270 

17,780

continued overleaf

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
50

CO NSOLIDATED BALANCE  S HE E T  (continued )

EQUITY 

Capital and reserves attributable to equity shareholders   

Share capital 

Share premium 

Other reserves 

Retained earnings 

Total equity 

10(a) 

10(a) 

10(b) 

10(c) 

2,826  

3,830  

(2,087) 

11,701  

16,270  

2,826

3,830

(2,832)

13,956

17,780

The accompanying notes are an integral part of these consolidated financial statements.

The financial statements were approved by the Board of Directors and authorised for issue on 7 May 2021. 

They were signed on its behalf by:

Bruce Morrison 
Chief Financial Officer

SmartSpace Software plc, Company Number: 5332126

SmartSpace Software PLC Annual Report 
 
 
 
51

CO NSOLIDATED STATEMENT   
OF  CHANGES IN EQU ITY

At 31 January 2019 

Loss for the year 

Other comprehensive income for the year 

Total comprehensive loss for the year 

Transactions with owners in their capacity  
as owners: 

Issue of ordinary shares as consideration for  
a business combination  

Issue of ordinary shares for cash consideration 

Share issue costs 

Space Connect acquisition deferred share  
issue consideration 

Share-based payment expense  
- continuing operations 

Share-based payment expense  
- discontinued operations 

At 31 January 2020 

Loss for the year 

Other comprehensive income for the year 

Total comprehensive loss for the year 

Transactions with owners in their capacity  
as owners: 

Share-based payment expense  
- continuing operations 

Share-based payment expense  
- discontinued operations 

Note 

Share  
capital 

Share 
premium  

Other  
reserves  

Retained  
earnings  

£’000 

£’000 

£’000  

£’000  

Total

£’000

2,216 

1,058 

(3,702) 

23,838  

23,410

- 

- 

- 

135 

475 

- 

- 

- 

- 

- 

- 

- 

- 

2,967 

(195) 

- 

- 

- 

-  

(9,882) 

(9,882)

(576) 

(576) 

-  

(576)

(9,882) 

(10,458)

844  

-  

-  

489  

88  

25  

-  

-  

-  

-  

-  

-  

979

3,442

(195)

489

88

25

2,826 

3,830 

(2,832) 

13,956  

17,780

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

-  

(2,255) 

(2,255)

643  

-  

643

643  

(2,255) 

(1,612)

150  

(48) 

-  

-  

150

(48)

20 

20 

20 

20 

At 31 January 2021 

2,826 

    3,830  

(2,087) 

11,701  

16,270

The accompanying notes are an integral part of these consolidated financial statements. 

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
52

CO NSOLIDATED STATEMENT   OF   
C ASH FLOWS

Cash from operating activities 

Cash consumed by operations 

Interest received 

Interest paid 

Income taxes received 

Note 

Year ended   

Year ended  

31 January 2021   31 January 2020

£’000  

£’000

11 

(1,791) 

(5,899)

1   

(42) 

394   

61  

(76)

138  

Net cash outflow from operating activities 

(1,438) 

(5,776)

Cash flows from investing activities 

Payments for the acquisition of subsidiary (net of cash acquired) 

Payments for property, plant and equipment 

Payment of software development costs 

Proceeds from disposal of subsidiary (net of cash disposed) 

15 

Net cash from investing activities 

Cash flows from financing activities 

Proceeds from issues of share capital (net of issue costs) 

Proceeds from borrowings 

Repayment of borrowings 

Principal elements of lease payments 

Net cashflow from financing activities 

Net change in cash and cash equivalents 

Cash and cash equivalents at the beginning of the financial year 

Effects of exchange rate changes on cash and cash equivalents 

Cash and cash equivalents at the end of the financial year 

8(c) 

-  

(44) 

(682) 

4,167   

3,441   

-   

31   

(19) 

(98) 

(86) 

1,917   

2,587   

12   

4,516   

(1,589)

(280)

(1,688)

750  

(2,807)

3,247  

-

(25)

(85)

3,137

(5,446)

8,053  

(20)

2,587  

Cash and cash equivalents comprise cash at bank and other short-term highly liquid investments with maturity of three 
months or less, as adjusted for any bank overdrafts.

The accompanying notes are an integral part of these consolidated financial statements.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
NOT ES  TO THE CONS OLIDATE D   
F INAN CI AL STATEMENTS

53

Unless otherwise indicated, the segment information 
reported on the following pages does not include 
any amounts for discontinued operations, which are 
described in more detail in note 15.

The operating board primarily uses an adjusted 
measure of earnings before interest, tax, depreciation 
and amortisation (EBITDA) to assess the performance 
of the operating segments.  However, the operating 
board also receives information about the segments 
revenues and assets on a monthly basis. Information 
about segment revenue is disclosed in note 4.

3(b) Adjusted LBITDA

Adjusted LBITDA excludes discontinued operations 
and the effects of significant items of income and 
expenditure which might have an impact on the quality 
of earnings, such as reorganisation and transactional 
costs and impairment of assets. It also excludes the 
effects of equity-settled share-based payments.

Interest income and finance costs are not allocated to 
segments, because this type of activity is driven by 
the central treasury function which manages the cash 
position of the Group.

Year ended 31  Year ended 31 
January 2021  January 2020

£’000 

£’000

Software 

  Space Connect 

  SwipedOn 

Hardware 

  Anders & Kern 

Central operating costs 

Total adjusted EBITDA 

(646) 

(195) 

(84) 

(1,195) 

(2,120) 

(114)

(554)

284.

(1,288)

(1,672)

1. SIGNIFICANT CHANGES IN THE 
CURRENT REPORTING PERIOD

The financial position and performance of the Group 
was particularly affected by the following events 
and transactions that happened during the reporting 
period:

•  The sale of the Group’s investment in SmartSpace 

Global Limited which was classified as held for sale in 
the last financial year.

•  The global Covid-19 pandemic which impacted 
revenue and costs in the Group’s operations. 

2. GENERAL INFORMATION

SmartSpace Software plc is a company incorporated 
and domiciled in England and Wales under the 
Companies Act 2006 and listed on the AIM market 
of The London Stock Exchange. The address of the 
registered office is given on page 28. 

The principal activities of the Company and its 
subsidiaries (the Group) are set out in note 16 and in 
the strategic report on pages 12 to 26. 

The financial statements are presented in pounds 
sterling as that is the currency of the primary economic 
environment in which the Group operates. Foreign 
operations are included in accordance with the policies 
set out in note 24.

3. OPERATING SEGMENTS

3(a) Description of segments and principal 
activities

The Group’s operating board, consisting of the Chief 
Executive Officer, Chief Financial Officer and Chief 
Operating Officer, examines the Group’s performance 
from a product perspective and has identified three 
reportable segments of its business:

SwipedOn – based in New Zealand provides the 
sale and support of self-service visitor management 
software to customers throughout the world. 

Space Connect – based in the UK provides the sale and 
support of self-service space management software 
through a network of partners, distributors and resellers 
to customers throughout the world

Anders & Kern – based in the UK makes sales of 
hardware and related integration services to customers 
in the UK.

Year Ended 31 January 2021  
 
 
 
 
 
 
54

3(c) Segmental financial performance 

 Year ended 31 January 2021 

Space  
Connect  

Swiped  
On  

Central  
Anders   operating  
costs  
 & Kern  

Total

£’000  

£’000  

£’000  

£’000  

£’000

Revenue from contracts with customers 

192  

2,161  

2,271  

Costs of sale of goods 

Costs of providing services 

Gross profit 

Administrative expenses 

Impairment losses on financial and contract assets 

Other income 

Operating loss  

Adjusted LBITDA* 

Depreciation 

Amortisation 

Impairment of financial assets 

Share based payment charge 

Operating loss 

Finance income 

Finance costs 

Loss before tax 

Taxation 

Loss after tax 

 Year ended 31 January 2020 

Revenue from contracts with customers 

Costs of sale of goods 

Costs of providing services 

Gross profit 

Administrative expenses 

Impairment losses on financial and contract assets 

Other income 

Operating (loss) / profit  

Adjusted (LBITDA)/ EBITDA* 

Reorganisation and transactional items  

Depreciation 

Amortisation 

Impairment of financial assets 

Share based payment charge 

Operating (loss) / profit 

Finance income 

Finance costs 

(Loss) / profit before tax 

Taxation 

Loss after tax 

1  

(4) 

(16) 

(1,680) 

(196) 

189  

1,949  

(83) 

508  

5  

-  

-  

5  

4,629

(1,695)

(283)

2,651

(1,011) 

(2,441) 

(648) 

(1,326) 

(5,426)

-  

-  

(822) 

(646) 

(3) 

(171) 

-  

(2) 

(18) 

130  

(380) 

(195) 

(66) 

(80) 

(18) 

(21) 

-  

-  

(54) 

-  

(72)

130

(140) 

(1,375) 

(2,717)

(84) 

(22) 

(21) 

-  

(13) 

(1,195) 

(2,120)

(12) 

-  

(54) 

(103)

(272)

(72)

(114) 

(150)

(822) 

(380) 

(140) 

(1,375) 

(2,717)

-  

(102) 

(924) 

832  

(92) 

1  

(12) 

-  

(12) 

-  

99  

1

(27)

(391) 

(152) 

(1,276) 

(2,743)

16  

46  

(282) 

612

(375) 

(106) 

(1,558) 

(2,131)

Space  
Connect  

Swiped  
On  

Central  
Anders   operating  
costs  
 & Kern  

Total

£’000  

£’000  

£’000  

£’000  

£’000

39  

(2) 

-  

37  

1,358  

3,685  

(22) 

(2,719) 

(192) 

1,144  

(79) 

887  

-  

-  

-  

-  

5,082

(2,743)

(271)

2,068

(176) 

(1,899) 

(656) 

(1,576) 

(4,307)

-  

-  

(139) 

(114) 

-  

(1) 

(24) 

-  

-  

(139) 

-  

(30) 

(169) 

(55) 

(224) 

(9) 

79  

(685) 

(554) 

-  

(45) 

(77) 

(9) 

-  

(685) 

1  

(178) 

(862) 

238  

(624) 

-  

-  

231  

284  

-  

(24) 

(21) 

-  

(8) 

(196) 

(205)

-  

79

(1,772) 

(2,365)

(1,288) 

(1,672)

(199) 

(9) 

-  

(196) 

(80) 

(199)

(79)

(122)

(205)

(88)

231  

(1,772) 

(2,365)

-  

(14) 

217  

6  

10  

199  

11

(23)

(1,563) 

(2,377)

279  

468

223  

(1,284) 

(1,909)

* (Loss)/profit for the year from continuing operations before net finance costs, tax, depreciation, amortisation, reorganisation and transactional items, 
impairment charges and share based payment charge.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3(d) Segment assets

Space Connect 

SwipedOn 

Anders & Kern 

Segment assets 

Assets relating to discontinued operations 

Unallocated assets 

Total assets 

*Other than contract assets and deferred tax assets

55

 31 January 2021 

Segment 
assets 

Additions to non- 
current assets* 

31 January 2020
Segment  Additions to non-  

assets 

current assets*

£’000 

4,884 

6,687 

2,640 

14,211 

- 

4,941 

19,152 

£’000 

294 

64 

12 

370 

- 

7 

£’000 

3,502 

6,130 

3,302 

12,934 

6,480 

2,933 

377 

22,347 

£’000

114

249

1

364

2,666

10

3,040

Discontinued activities are comprised of SmartSpace Global which was reclassified to discontinued activities for the year 
ended 31 January 2020 and subsequently disposed of during the year ended 31 January 2021, details of which can be 
found in note 15.

For the purpose of monitoring segment performance and allocating resource between segments, the Group’s Chief 
Executive Officer monitors the tangible, intangible and financial assets attributable to each segment. All assets are 
allocated to reportable segments with the exception of cash held by the Parent Company, other financial assets (except 
for trade and other receivables) and tax assets. Goodwill has been allocated to reportable segments as described in note 
9(c). 

The total of non-current assets other than deferred tax assets broken down by location of assets is shown as follows:

UK 

Australia 

New Zealand 

Total assets 

  31 January 2021 

31 January 2020

£’000 

6,124 

3 

5,934 

12,061 

£’000

2,492

3,242

5,631

11,365

Intellectual property relating to Space Connect has been transferred within the Group from an Australian based subsidiary 
to a UK based subsidiary.

3(e) Segment liabilities

Segment liabilities are measured in the same way as in the financial statements. These liabilities are allocated based on the 
operations of the segment.

31 January 2021 

31 January 2020

Space Connect 

SwipedOn 

Anders & Kern 

Segment liabilities 

Liabilities relating to discontinued operations 

Unallocated 

Total liabilities 

£’000 

171 

1,460 

996 

2,627 

-  

255 

2,882 

£’000

22

887

1,437

2,346

2,113

108

4,567

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
56

Discontinued activities are comprised of SmartSpace Global which was reclassified to discontinued activities for the year 
ending 31 January 2020 and subsequently disposed of during the year ending 31 January 2021, details of which can be 
found in note 15.

3(f) Revenue by customer geographical location

 Year ended 31 January 2021 

UK 

USA 

Australia 

New Zealand 

Canada 

Sweden 

Rest of the world 

Total 

 Year ended 31 January 2020 

UK 

USA 

Australia 

New Zealand 

Canada 

Rest of the world 

Total 

Space  
Connect 

Swiped 
On 

£’000 

£’000 

34 

- 

135 

- 

- 

23 

- 

304 

974 

475 

214 

151 

- 

43 

Anders 
 & Kern 

£’000 

2,213 

- 

- 

- 

- 

- 

58 

192 

2,161 

2,271 

Central 

£’000 

5 

- 

- 

- 

- 

- 

- 

5 

Space  
Connect 

Swiped 
On 

Anders 
 & Kern 

Central 

£’000 

£’000 

£’000 

£’000 

- 

- 

- 

39 

- 

- 

190 

613 

299 

134 

95 

27 

3,591 

- 

- 

- 

- 

94 

39 

1,358 

3,685 

- 

- 

- 

- 

- 

- 

- 

Total

£’000

2,556

974

610

214

151

23

101

4,629

Total

£’000

3,781

613

299

173

95

121

5,082

4. REVENUE FROM CONTRACTS WITH CUSTOMERS

4(a) Disaggregation of revenue from contracts with customers

The Group derives revenue from the transfer of goods and services over time and at a point in time in the following major 
product lines and geographical regions.

 Year ended 31 January 2021 

Space Connect  

UK  New Zealand 

Swiped On  Anders & Kern   Central 
UK 

UK 

Total

Segment revenue 

Timing of revenue recognition 

At a point in time 

Over time 

£’000 

192 

74 

118 

192 

£’000 

2,161 

36 

2,125 

2,161 

£’000 

£’000 

£’000

2,271 

5 

4,629

2,120 

151 

2,271 

5 

- 

5 

2,235

2,394

4,629

SmartSpace Software PLC Annual Report 
 
 
 
 
 
  
  
  
 
 
 
 Year ended 31 January 2020 

Space Connect  

Australia  New Zealand 

Swiped On  Anders& Kern 
UK 

Central 
UK 

Segment revenue 

Timing of revenue recognition 

At a point in time 

Over time 

£’000 

39 

23 

16 

39 

£’000 

1,358 

54 

1,304 

1,358 

£’000 

£’000 

3,685 

3,536 

149 

3,685 

- 

- 

- 

- 

57

Total

£’000

5,082

3,613

1,469

5,082

Revenues from external customers come from the sale of software as a service, the sale of software licences, the sale of 
professional services and the sale of hardware. The revenue from the sale of software as a service and software licences 
relates to the Group’s intellectual property owned by SwipedOn and Space Connect. No single customer represents 10 per 
cent or more of the Group’s total revenues.  

4(b) Assets and liabilities related to contracts with customers

The Group has recognised the following assets and liabilities related to contracts with customers:

 Current contract assets 

Software 

Loss allowance 

Total current contract assets 

31 January 2021 

31 January 2020 

£’000 

£’000

4 

- 

4 

31

-

31

 Current contract liabilities 

31 January 2021 

31 January 2020 

Software 

Hardware 

Total contract liabilities 

 Contract liability movement 

At 31 January 2019 

Transfer to discontinued activities 

Recognised as revenue in period 

New contract liabilities 

At 31 January 2020 

Recognised as revenue in period 

New contract liabilities 

At 31 January 2021 

£’000 

1,055 

74 

1,129 

£’000

561

80

641

£’000

754

(182)

(572)

641

641

(641)

1,129

1,129

The Group expects all of the deferred revenue as of 31 January 2021 to be recognised during the next reporting period. 

Unsatisfied contracts

The following table shows unsatisfied performance obligations resulting from fixed-price software as a service contracts 
and software support agreements:

Aggregate amount of the transaction price allocated to software as a service agreements  
and software support agreements that are partially or fully unsatisfied as at 31 January 

1,055 

641

31 January  
2021  

31 January 
2020

£’000 

£’000

Year Ended 31 January 2021  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
58

4(c) Accounting policies 

The Group has a number of different types of 
contractual arrangements and consequently applies 
a variety of methods of revenue recognition, based 
on the principles set out in IFRS 15 Revenue from 
Contracts with Customers. The revenue and profit in 
any period are based on the delivery of performance 
obligations and an assessment of when control is 
transferred to the customer.

Revenue is recognised when the performance 
obligation in a contract has been performed (so ‘point 
in time’ recognition) or over time as the performance 
obligation is transferred to the customer.  

For contracts where the Group does not provide the 
final services judgement is applied as to whether the 
Group is acting as a principal or agent. Where the 
Group controls the goods or services before they are 
transferred to the customer a principal relationship is 
considered to be in place, and revenue is recognised 
gross. Where the Group arranges for the goods or 
services to be provided by another party without the 
Group taking control over those goods or services the 
relationship is considered to be that of an agent, and 
the revenue is recognised net of cost of sales. 

The transaction price, being the amount to which the 
Group expects to be entitled and has rights to under 
the contract, is allocated to the identified performance 
obligations. 

For each performance obligation, the Group determines 
if revenue will be recognised over time or at a point in 
time. Where the Group recognises revenue over time 
for long-term contracts, this is in general due to the 
Group performing and the customer simultaneously 
receiving and consuming the benefits provided over the 
life of the contract. For each performance obligation 
to be recognised over time, the Group applies a 
revenue recognition method that faithfully depicts 
the Group’s performance in transferring control of 
the goods or services to the customer. This decision 
requires assessment of the real nature of the goods 
or services that the Group has promised to transfer to 
the customer. The Group applies the relevant output 
or input method consistently to similar performance 
obligations in other contracts.

If performance obligations in a contract do not meet 
the over time criteria, the Group recognises revenue at 
a point in time (see below for further details). 

The Group disaggregates revenue from contracts with 
customers by reporting segment and timing of transfer 
of goods and services as management believe this best 
depicts how the nature, amount, timing and uncertainty 
of the Group’s revenue and cash flows are affected by 
economic factors.

Sale of software as a service

The Group offers its software as a service hosted in 
the cloud. Under terms of the contract, the customer 

receives the right to access the software for an agreed 
period of time. To the extent that the customer has 
been invoiced in excess of the value of services 
received to date a contract liability for the provision of 
the software as a service is recognised at the time of 
sale.  Management considers that revenue is recognised 
over time as the service is delivered until the point that 
the agreement expires.

Revenue invoiced during the reporting period which 
relates to future periods is classified as deferred income 
contract liabilities on the balance sheet.

The software comprises a number of different modules 
which can be sold as a bundle at the outset or 
separately if a customer chooses to take a subscription 
at a later date. Additional modules will continue to be 
developed and offered as part of the initial product 
offering or sold separately to existing customers who 
have not subscribed to that module. 

Sale of software licences  

The Group sells software licences which allow 
customers to use the software in their own environment 
which results in a transfer of control to the customer 
at a point in time. Revenue is recognised in full at 
the point of delivery to the customer as the risk and 
rewards of the licences have transferred at that point 
to the buyer and the Group does not retain managerial 
involvement or effective control over the software or 
the licences.

Sale of professional services

The Group sells professional services comprising 
project management, implementation, configuration 
and support services.  These services can be purchased 
in advance and used by customers when required 
and revenue is recognised at a point in time when the 
service has been provided.

Hardware and Systems Integration

The Group sells hardware through Anders & Kern or 
as part of a contract for software through its software 
division. Revenue is recognised at the point when 
the performance obligation is fulfilled, usually when 
the hardware is delivered to the customer.  Where 
installation services are sold alongside the hardware, 
revenue from those installation services is recognised 
when those services are delivered.

Contract assets and liabilities

Where the Group provides software as a service 
or software support agreements, customers often 
pay in advance for a service to be delivered over 
time. Where payments made are greater than the 
revenue recognised at the period end date, the Group 
recognises a deferred income contract liability for this 
difference. Where payments made are less than the 
revenue recognised at the period end date, the Group 
recognises an accrued income contract asset for this 
difference.

SmartSpace Software PLC Annual Report59

At each reporting date, the Group assesses whether there 
is any indication that accrued income contract assets may 
be impaired by considering whether the revenue remains 
highly probable that no revenue reversal will occur. Where 
an indicator of impairment exists, the Group makes a 
formal estimate of the asset’s recoverable amount. Where 
the carrying amount of an asset exceeds its recoverable 
amount, the asset is considered impaired and is written 
down to its recoverable amount.

5. MATERIAL PROFIT OR LOSS ITEMS

The Group has identified a number of items which are 
material due to the significance of their nature and/or 
amount.  These are listed separately to provide a better 
understanding of the financial performance of the Group.

Year ended   

Year ended  

31 January 2021    31 January 2020

£’000  

£’000

The following items have been credited / (expensed) to the consolidated statement  
of comprehensive income: 

Reorganisation and transactional costs 

Impairment of financial assets 

Government grants 

    - UK Government Job Retention Scheme for continuing operations  

    - UK Government Job Retention Scheme for discontinued operations  

    - New Zealand Callaghan Growth grant  

    - New Zealand Internship grant 

-  

(72) 

104  

140  

112  

17  

(199)

(205)

-

-

67

13

Research and development not capitalised 

(1,017) 

(628)

Result from discontinued activities (see note 15) 

    - Loss after tax on discontinued activities – SmartSpace Global 

    - Impairment of disposal group to fair value less costs to sell (note 15) 

    - Reversal of impairment of disposal group (note 15) 

    - Loss on disposal of discontinued operations 

(1,470) 

-  

1,470  

(124) 

(5,304)

(2,669)

-

-

5(a) Result from discontinued activities 

In January 2020 the board decided to commence a process to dispose of the Group’s investment in SmartSpace 
Global Limited. A buyer was identified and in August 2020 the sale was executed. The profit on disposal and loss from 
discontinued activities takes into account the impairments recorded in the year ending 31 January 2020. 

5(b) Impairment of financial assets

Part of the consideration for the disposal of the Systems Integration and Managed Services Divisions in June 2018 was 
retained by the purchaser for working capital purposes relating to a specific contract asset in respect of a customer 
contract which was due to be recovered after the completion of the sale. At 31 January 2021 £1.75m out of £2.0m has been 
paid to the Group, £196,000 was provided for in the year ending 31 January 2020 and the remaining £54,000 provided 
for in the year ending 31 January 2021. A further £18,000 of impairments to financial assets were recorded during the year 
ending 31 January 2021 relating to the Group’s continuing operations as described in note 13.

Year Ended 31 January 2021  
 
 
 
  
60

6. OTHER INCOME AND EXPENSE ITEMS

This note includes an analysis of expenses by nature and a breakdown of the items included in ‘finance income and costs’. 
Information about specific profit and loss items is disclosed in the related balance sheet notes.

6(a) Breakdown of expenses by nature

Inventories sold 

Employee benefits and expenses net of government grants (see note 6b) 

Contractor fees 

Depreciation 

Amortisation 

Marketing 

Business combination costs 

Other expenses 

Less: capitalised employee and contractor costs 

Total cost of sales and administrative expenses 

6(b) Employee benefits and expenses

Wages and salaries net of government grants 

Share based payments (see note 20) 

Social security costs 

Pension costs 

Total remuneration 

6(c) Average number of people employed

Sales 

Software development and technical support 

Administrative 

Total employees 

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

1,630 

3,308 

441 

103 

272 

768 

- 

1,172 

(290) 

7,404 

£’000

2,691

2,486

161

79

122

595

199

1,101

(113)

7,321

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

2,890 

150 

179 

89 

£’000

2,186

88

152

60

3,308 

2,486

Year ended  
31 January 2021 

Year ended 
31 January 2020

No. 

12  

30  

12  

54  

No.

9 

20 

19 

48 

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
6(d) Finance income and cost

Finance income 

Interest income from financial assets held for cash management 

Finance income 

Finance cost 

Interest charges on bank loans 

Interest charges on lease liabilities 

Other interest charges 

Finance costs expenses 

Net finance costs 

6(e) Reorganisation and transactional

Transactional costs 

61

Year ended   

Year ended  

31 January 2021   31 January 2020

£’000  

£’000

1  

1  

(12) 

(11) 

(4) 

(27) 

(26) 

11

11

(14)

(8)

(1)

(23)

(12)

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

- 

- 

199

199

In 2020 transactional items include the costs involved with the acquisition of SpaceConnect Pty Limited.

7. TAXATION

This note provides an analysis of the Group’s income tax expense, and shows what amounts are recognised directly 
in equity and how the tax expense is affected by non-assessable and non-deductible items. It also explains significant 
estimates made in relation to the Group’s tax position.

7(a) Income tax expense

Current tax 

Current tax benefit  for the year 

Total current tax benefit 

Deferred tax 

Origination and reversal of temporary differences 

Adjustments in respect of earlier years 

Impact of change in UK corporation tax rate 

Remeasurement of temporary differences 

Total deferred tax benefit 

Income tax benefit 

Income tax benefit is attributable to: 

Loss from continuing operations 

Loss from discontinued operations 

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

(103) 

(103) 

(977) 

(98) 

(67) 

591 

(551)  

(654) 

(612) 

(42) 

(654)  

(514)

(514)

(406)

(2)

(1)

-

(409)

(923)

(468)

(455)

(923)

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
62

7(b) Numerical reconciliation of income tax expense to prima facie tax payable

Year ended   

Year ended  

31 January 2021   31 January 2020

Loss from continuing operations before income tax expense 

Loss from discontinued operations before income tax expense 

Tax at the UK corporation tax rate of 19 % (2020: 19%) 

Tax effects of amounts which are not deductible in calculating taxable income: 

Non-deductible expenses 

Effect of non-taxable income 

Effect of different tax rates for loss utilisation / overseas rates 

Research and development relief 

Tax losses not recognised as assets 

Adjustment from prior year 

Utilisation of previously unrecognised tax losses 

Foreign currency translation of loan to subsidiary 

Tax benefit from intergroup transfer of intellectual property 

Derecognition of tax losses 

Effect of change in tax rates 

Income tax benefit 

7(c) Amounts recognised directly in equity

There are no amounts of tax recognised directly in equity.

£’000  

(2,743) 

(166) 

(2,909) 

(553) 

80  

(114) 

(38) 

(30) 

97  

(98) 

-  

116   

(638) 

591   

(67) 

(654) 

£’000

(2,377)

(8,429)

(10,806)

(2,053)

474

(4)

7

(223)

898

(2)

(19)

-

-

-

(1)

(923)

7(d) Tax losses

 Unused tax losses for which no deferred tax asset has been recognised 

Continuing operations 

Discontinued operations 

Potential tax benefit at 19% (2020: 17%) 

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

3,476  

- 

660  

£’000

-

5,228

889

See note 9(d) for information about recognised tax losses and significant judgements made in relation to them.

7(e) Unrecognised temporary differences

Temporary differences relating to investments in subsidiaries for which deferred  
tax liabilities have not been recognised: Foreign currency translation 

Potential deferred tax liability 

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

(472) 

(90) 

(147)

(25)

Temporary differences of £472,000 (2020: £147,000) have arisen as a result of the translation of the Group’s subsidiaries 
in New Zealand and Australia. A deferred tax liability has not been recognised because the liability will only crystallise in 
the event of the disposal of the subsidiaries, and no such disposal is expected in the foreseeable future.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
8. FINANCIAL ASSETS AND LIABILITIES

This note provides information about the Group’s financial instruments including:

•  An overview of all financial instruments held by the Group;

•  specific information about each type of financial instrument;

•  accounting policies;

•  information about determining the fair value of the instruments, including judgements and estimation uncertainty 

63

involved.

The Group has the following financial instruments:

 Financial assets 

Financial assets at amortised cost: 

Trade receivables and other receivables 

Other financial assets at amortised cost 

Cash and cash equivalents 

Notes 

31 January 2021 

31 January 2020

£’000 

£’000

8(a) 

8(b) 

8(c) 

550 

328 

4,516 

5,394 

475

116

2,587

3,178

 Financial liabilities 

Notes 

31 January 2021 

31 January 2020

Financial liabilities at amortised cost: 

Trade and other payables 

Lease liabilities 

Borrowings 

£’000 

£’000

8(d) 

9(b) 

8(e) 

826 

173 

413 

975

179

401

1,412 

1,555

The Group’s exposure to various risks associated with the financial instruments is discussed in note 13. The maximum 
exposure to credit risk at the end of the reporting period is the carrying amount of each class of financial assets 
mentioned above.

8(a) Trade receivables and other receivables

Trade receivables 

Other receivables 

Classification of trade receivables

31 January 2021 

31 January 2020

£’000 

£’000

468 

82 

550 

475

-

475

Trade receivables are amounts due from customers for goods sold or services performed in the ordinary course of 
business. They are generally due for settlement within 30 days and are therefore all classified as current. Trade receivables 
are recognised initially at the amount of consideration that is unconditional, unless they contain significant financing 
components, in which case they are recognised at fair value. The Group holds trade receivables with the objective of 
collecting the contractual cash flows, and so it measures them subsequently at amortised cost using the effective interest 
method. Details about the Group’s impairment policy and the calculation of the loss allowance are provided in note 13.

Fair value of trade receivables

Due to the short-term nature of the current receivables, their carrying amount is considered to be the same as their fair value.

Impairment and risk exposure

Information about the impairment of trade receivables and the Group’s exposure to credit risk, foreign currency risk and 
interest rate risk can be found in note 13.

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
64

8(b) Other financial assets at amortised cost

These amounts generally arise from transactions outside the usual operating activities of the Group and include 
consideration due on the disposal of SmartSpace Global (see note 15). 

Subsidiary disposal consideration 

Other receivables 

Impairment and risk exposure

31 January 2021 

31 January 2020

£’000 

£’000

327 

1 

328 

54

62 

116

Note 13 sets out information about the impairment of financial assets and the Group’s exposure to credit risk.

8(c) Cash and cash equivalents

Current assets 

Cash at bank and in hand 

31 January 2021 

31 January 2020

£’000 

£’000

4,516 

2,587

The above figures reconcile to the amount of cash shown in the statement of cash flows at the end of the financial year.

8(d) Trade and other payables

Current liabilities 

Trade payables 

Payroll liabilities 

Accrued expenses 

Other payables 

31 January 2021 

31 January 2020

£’000 

£’000

279 

12 

344 

191 

826 

695

6

218

56

975

Trade payables are unsecured and usually paid within 30 days of recognition.

The carrying amounts of trade and other payables are considered to be the same as their fair values due to their short-
term nature.

8(e) Borrowings

Government support loans 

Bank loans 

Total borrowings 

 31 January 2021 
Current  Non-Current 

£’000 

£’000 

31  

27 

58 

- 

355 

355 

Total 

£’000 

31  

382 

413 

 31 January 2020 
Current  Non-Current 

£’000 

£’000 

- 

401 

401 

- 

- 

- 

Total

£’000

-

401

401

Secured liabilities and assets pledged as security

The bank loan of £382,000 (2020: £401,000) is secured by a mortgage over the associated freehold land and building. 

Fair value

For all the borrowings, the fair values are not materially different from their carrying amount since the interest payable on 
those borrowings is either close to current market rates or the borrowings are of a short-term nature. 

Details of the Group’s exposure to risks arising from current and non-current borrowings are set out in note 13.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
65

9. NON-FINANCIAL ASSETS AND LIABILITIES

This note provides information about the Group’s non-financial assets and liabilities, including specific information about 
each type of non-financial asset and non-financial liability and information about determining the fair value of assets and 
liabilities including judgements and estimation uncertainty involved.

9(a) Property, plant and equipment

Freehold  
land &  
buildings  

Leasehold    Fixtures &  
 fittings  

improvements  

Plant &  
 machinery  

Office  
equipment  

Total

£’000  

£’000  

£’000  

£’000  

£’000  

£’000

At 31 January 2019 

Cost  

Accumulated depreciation 

Net book amount 

Year ending 31 January 2020 

Opening net book amount 

Additions 

Acquisition of subsidiary 

Disposals 

Depreciation charge 

Additions – disposal group 

Disposals – disposal group 

Depreciation charge – disposal group 

Transfer to disposal group 

Foreign exchange impact 

Closing net book amount 

At 31 January 2020 

Cost  

Accumulated depreciation 

Net book amount 

Year ending 31 January 2021 

649   

(23) 

626   

626   

-  

-  

-  

(13) 

-  

-  

-  

-  

-  

613   

649   

(36) 

613   

Opening net book amount 

613   

Additions 

Disposals 

Depreciation charge 

Foreign exchange impact 

Closing net book amount 

At 31 January 2021 

Cost  

Accumulated depreciation 

Net book amount 

Leased assets

-  

-  

(13) 

-  

600   

649   

(49) 

600   

-  

-  

-  

-  

-  

-  

-  

-  

56  

-  

(5) 

(51) 

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

10  

(7) 

3  

3   

-  

-  

-  

-  

-  

-  

-  

-  

-  

36  

(29) 

7  

7   

-  

-  

-  

(3) 

-  

-  

-  

-  

-  

3   

4   

13   

(10) 

3   

3   

-  

-  

(2) 

-  

1   

13   

(12) 

1   

13   

(9) 

4   

4   

-  

-  

(2) 

-  

2   

13   

(11) 

2   

257  

(106) 

151  

952

(165)

787

151   

787  

49   

4   

(1) 

(31) 

175  

(9) 

(81) 

49  

4  

(1)

(47)

231

(9)

(86)

(185) 

(236)

1  

73   

1

693  

126   

801  

(53) 

73   

73   

44   

(2) 

(108)

693  

693  

44  

(2)

(37) 

(54)

2   

2  

80   

683  

154   

829  

(74) 

(146)

80   

683  

Leased assets are presented as a separate line item in the balance sheet, see note 9(b) for details. 

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
66

Non-current assets pledged as security

Refer to note 22 for information on non-current assets pledged as security by the Group.

Depreciation methods and useful lives

Depreciation is provided so as to write off to the cost or valuation of assets (other than freehold land) less their estimated 
residual values over their expected useful economic lives using the straight-line method on the following bases 

•  Fixtures and fittings  

•  Plant and machinery 

•  Office equipment  

•  Leasehold improvements  

•  Freehold buildings 

4-5 years 

4-5 years

3-4 years

5 years

50 years 

See note 24 for the other accounting policies relevant to property, plant and equipment.

9(b) Leases

This note provides information for leases where the Group is a lessee.

(i) Amounts recognised in the balance sheet

The balance sheet shows the following amounts relating to leases:

Lease Improvements  

Buildings  

£’000  

£’000  

Total

£’000

At 31 January 2019 

Cost or fair value 

Accumulated depreciation 

Net book amount 

Year ended 31 January 2020 

Opening net book amount 

Additions 

Depreciation 

Additions – disposal group 

Depreciation charge – disposal group 

Transfer to disposal group 

Foreign exchange impact 

Closing net book amount 

At 31 January 2020 

Cost or fair value 

Accumulated depreciation 

Net book amount 

Year ended 31 January 2021 

Opening net book amount 

Additions 

Depreciation 

Foreign exchange impact 

Closing net book amount 

At 31 January 2021 

Cost or fair value 

Accumulated depreciation 

Net book amount 

-  

-  

-  

-  

-  

-  

-  

350  

(37) 

(313) 

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

-  

195  

(32) 

530  

(42) 

(488) 

1  

164  

195  

(31) 

164  

164  

31  

(49) 

10  

156  

240  

(84) 

156  

-

-

-

-

-

195

(32)

880

(79)

(801)

1

164

195

(31)

164

164

31

(49)

10

156

240

(84)

156

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lease liabilities  

Current 

Non-current 

67

31 January 2021 

31 January 2020

£’000 

£’000

63  

110  

173  

46

133

179

(ii) Amounts recognised in the statement of comprehensive income 

The statement of comprehensive income shows the following amounts relating to leases:

Depreciation charge on right-of-use assets 

Buildings – continuing operations 

Buildings – discontinued operations 

Interest expense (included in finance costs) 

Expense relating to short-term leases (included in administrative expenses) 

Expense relating to leases of low value assets (included in administrative expenses) 

31 January 2021 

31 January 2020

£’000 

£’000

49 

-  

49 

11  

25 

-  

32

79

111

8

109

-

The total cash outflow for all leases within continuing activities in the year ended 31 January 2021 was £57,000 (2020: 
£134,000). The incremental borrowing rate used in calculating lease liabilities in continuing operations is 5.3% (2020: 6.6%).

(iii) The Group’s leasing activities and how these are accounted for

The Group leases office space. Rental contracts are for fixed periods of 4 to 10 years. Contracts may contain both lease 
and non-lease components. The Group allocates the consideration in the contract to the lease and non-lease components 
based on their relative stand-alone prices.

Lease terms are negotiated on an individual basis and contain a range of different terms and conditions. The lease 
agreements do not impose any covenants other than the security interests in the leased assets that are held by the lessor. 
Leased assets may not be used as security for borrowing purposes.  

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net 
present value of the following lease payments:

•  fixed payments (including in-substance fixed payments), less any lease incentives receivable

•  variable lease payment that are based on an index or a rate, initially measured using the index or rate as at the 

commencement date

•  amounts expected to be payable by the Group under residual value guarantees

•  the exercise price of a purchase option if the Group is reasonably certain to exercise that option, and

•  payments of penalties for terminating the lease, if the lease term reflects the Group exercising that option

Lease payments to be made under reasonably certain extension options are also included in the measurement of the 
liability. The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be readily 
determined, which is generally the case for leases of the Group, the lessee’s incremental borrowing rate is used, being the 
rate that the individual lessee would have to pay to borrow the funds necessary to obtain an asset of similar value to the 
right-of-use asset in a similar economic environment with similar terms, security and conditions.

To determine the incremental borrowing rate, the Group:

•  where possible, uses recent third-party financing received by the individual lessee as a starting point, adjusted to reflect 

changes in financing conditions since third party financing was received

•  uses a build-up approach that starts with a risk-free interest rate adjusted for credit risk for leases held by the Group, 

which does not have recent third-party financing, and

•  makes adjustments specific to the lease, e.g. term, country, currency and security. 

Year Ended 31 January 2021  
 
 
 
 
 
 
 
  
 
68

Right-of-use assets are measured at cost comprising the following:

•  the amount of the initial measurement of lease liability

•  any lease payments made at or before the commencement date less any lease incentives received

•  any initial direct costs, and

•  restoration costs. 

Right-of-use assets are generally depreciated over the shorter of the asset’s useful life and the lease term on a straight-
line basis. If the Group is reasonably certain to exercise a purchase option, the right-of-use asset is depreciated over the 
underlying asset’s useful life. 

Payments associated with short-term leases and all leases of low-value assets are recognised on a straight-line basis as an 
expense in profit or loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise IT 
equipment and small items of office furniture.

(iv) Extension and termination options

Extension and termination options are included in leases across the Group. These are used to maximise operational 
flexibility in terms of managing the assets used in the Group’s operations. The extension and termination options held are 
exercisable only by the Group and not by the lessor.

SmartSpace Software PLC Annual Report9(c) Intangible assets

Internally  

Goodwill  

  generated    Customer  
contracts  

software  

69

Brand  
assets  

Intellectual  
property  

Total

£’000  

£’000  

£’000  

£’000  

£’000  

£’000

At 31 January 2019 

Cost 

7,134  

3,302  

Accumulated amortisation and impairment 

-  

(965) 

Net book amount 

7,134  

2,337  

Year ended 31 January 2020 

812  

(212) 

600  

307  

(9) 

298  

1,081  

12,636

(198) 

(1,384)

883  

11,252

Opening net book amount 

7,134  

2,337  

600  

298  

883  

11,252

Additions 

-  

130  

Acquisition of subsidiary 

2,336  

Amortisation charge 

Additions – disposal group 

Amortisation charge – disposal group 

-  

-  

-  

-  

(3) 

1,558  

(868) 

-  

-  

(21) 

-  

(61) 

Impairment – disposal group 

(835) 

(1,083) 

(367) 

Transfer to disposal group 

-  

(1,413) 

Exchange differences 

Closing net book amount 

At 31 January 2020 

Cost 

Accumulated amortisation and impairment 

Net book amount 

Year ended 31 January 2021 

Opening net book amount 

Additions 

Amortisation charge 

Exchange differences 

(470) 

8,165  

8,165  

-  

8,165  

8,165   

-  

-  

555   

-  

658  

661  

(3) 

658  

658   

302   

(77) 

-   

-  

-  

-  

130

993  

3,329

(30) 

(68) 

(122)

-  

-  

-  

-  

(19) 

249  

286  

(37) 

-  

1,558

(63) 

(992)

(384) 

(2,669)

-  

(1,413)

(76) 

(565)

1,285  

10,508

1,363  

10,682

(78) 

(174)

-  

-  

151  

207  

(56) 

151  

249  

1,285  

10,508

151   

249   

1,285   

10,508  

-  

-  

-  

302  

(21) 

(30) 

(144) 

(272)

-  

17   

112   

684  

Closing net book amount 

8,720   

883   

130   

236   

1,253   

11,222  

At 31 January 2021 

Cost 

Accumulated amortisation and impairment 

Net book amount 

Amortisation methods and useful lives

8,720   

-  

8,720   

964   

(81) 

883   

207   

306   

1,486   

11,683  

(77) 

(70) 

(233) 

(461)

130   

236   

1,253   

11,222  

The Group amortises intangible assets with a limited useful life, using the straight-line method over the following periods:

•  Internally generated software  

•  Customer contracts 

•  Intellectual property  

•  Brand asset 

3 years

10 years

10 years

10 years 

See note 24(p) for the other accounting policies relevant to intangible assets and note 24(j)) for the Group’s policy 
regarding impairments.

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
70

Customer contracts

The customer contracts were acquired as part of a business combinations. They are recognised at their fair value at the 
date of acquisition and they are subsequently amortised on a straight-line basis, based on the timing of projected cash 
flows of the contracts over their estimated useful lives.

Significant estimate: useful life of the Group’s acquired intangible assets 

The Group has acquired a number of intangible assets as part of its acquisitions of Anders & Kern Limited in May 2017, 
SwipedOn Limited in October 2018, and SpaceConnect Pty Limited in November 2019. At 31 January 2021 the carrying 
amount of these assets was £1,619,000 (2020: £1,685,000). The Group estimates the useful life of the acquired intangibles 
to be 10 years based on their expectation of the period over which the Group will continue to derive benefit from such 
assets.  However, the actual useful life might be longer or shorter than 10 years depending on customer attrition, technical 
innovation or competitor actions. If the estimated useful life was only five years, the carrying amount would be £1,239,000 
at 31 January 2021. 

Impairment tests for goodwill

Goodwill is monitored by management at an entity level. 

A segment-level summary of the goodwill is presented below:

Space Connect 

SwipedOn 

Anders & Kern 

Net book amount 

31 January 2021 

31 January 2020

£’000 

2,445 

5,131 

1,144 

8,720 

£’000

2,222

4,799

1,144

8,165

Goodwill on consolidation has been allocated for impairment testing purposes between the cash-generating units 
(“CGUs”) and these CGU’s aligned to the Group’s segments.  There are three CGU’s, Swiped On, Space Connect and 
Anders & Kern.

The recoverable amount of the CGU aligned to the SwipedOn division is based on ‘value in use’ calculations using cash 
flow projections approved by the Directors covering a four-year period with a terminal growth rate of 2% thereafter. The 
projections are based on the assumption that the Group can realise projected revenue growth of 74% in 2022, 76% in 
2023, 42% in 2024 and 22% in 2025. If the projected sales do not materialise there is a risk that the total value of intangible 
assets would be impaired, firstly against goodwill and then against other intangible assets. If revenues were below 47% of 
those forecast then an impairment would be required.

The projections for the CGU aligned to the Anders & Kern division are based on revenue returning to 90% of pre Covid-19 
levels over a four year period whilst maintaining a established gross margin of 32%. The calculation of terminal value has 
utilised growth rates of 2% from year 5 onwards.  Sensitivity analysis indicates that if revenue were below 92% of those 
forecast an impairment would be required. 

The projections for the CGU aligned to the Space 
Connect division are based on revenues being 
generated from products that were released during 
the year with continued growth in these revenues 
over the next 5 years. Should revenues grow at a 
rate below 28% of that forecast, then an impairment 
may be required. 

A discount rate of 13.95% (2020: 14.07%) has been 
used for the CGU value in use calculations. This 
rate takes into consideration a market participant’s 
cost of capital, the expected rate of return and 
various risks relating to the CGU. At the year end, 
based on these assumptions there is no indication 
of impairment in the remaining goodwill. Sensitivity 
analysis indicates that the discount rate may be 
expected to fluctuate by up to 2.5% which has been 
shown not to give rise to an impairment charge for 
any CGU.

SmartSpace Software PLC Annual Report 
 
71

9(d) Deferred tax balances

Deferred tax assets

The balance comprises temporary differences attributable to: 

Tax losses 

1,268  

1,385

31 January 2021  31 January 2020

£’000 

£’000

Property plant and equipment and Intangible assets 

General provision 

Employee benefits 

Total deferred tax assets 

Set-off of deferred tax liabilities pursuant to set-off provisions 

Net deferred tax assets 

42 

9  

70  

1,389  

- 

1,389  

-  

-

46  

1,431

(583)

848  

The deferred tax assets include an amount of £719,000 which relates to carry-forward tax losses of SmartSpace Software 
plc. The Group has concluded that the deferred tax asset will be recoverable using the estimated future taxable income 
based on the approved business plans and budgets for the Group. The Group is expected to generate taxable income 
from 2023 onwards. The losses can be carried forward indefinitely. Deferred tax losses have been calculated using a tax 
rate of 19% which was the rate expected to be applicable when the benefit would be realised. 

 Deferred tax asset movement  

Share 
based 
payments 

PP&E and  
Intangible  
assets  

General 
provision 

£’000 

£’000  

£’000 

At 31 January 2020 

Income / (expense) to profit and loss 

Exchange differences 

At 31 January 2021 

46  

24  

-  

70  

-   

75  

(33)  

42  

- 

9  

- 

9  

Tax  
losses  

£’000  

Total

£’000

1,385   

1,431  

(139) 

22   

(31)

(11) 

1,268   

1,389  

Deferred tax liabilities

The balance comprises temporary differences attributable to: 

Property, plant and equipment 

Intangible assets 

Total deferred tax liabilities 

Set-off of deferred tax liabilities pursuant to set-off provisions 

Net deferred tax liabilities 

31 January 2021  31 January 2020

£’000 

£’000

-  

-  

-  

- 

- 

37  

546

583

(583)

-

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
72

 Deferred tax liability movement 

At 31 January 2019 

Expense to profit and loss – continuing activities 

Income to profit and loss – discontinued activities 

Acquisition of subsidiary 

Transfer to disposal group 

Exchange differences 

At 31 January 2020 

Credit to profit and loss 

Exchange differences 

At 31 January 2021 

9(e) Inventories

Finished goods – at cost 

Accelerated tax . 
depreciation . 

£’000 . 

762   

99  

(47)  

283   

(507) 

(7) 

583  

(581) 

(2) 

-  

Total.

£’000.

762  

99

(47) 

283  

(507)

(7)

583

(581)

(2)

-

31 January 2021 

31 January 2020

£’000 

89 

£’000

345

Inventories recognised as an expense during the year ended 31 January 2021 amounted to £1,630,000 (2020: £2,692,000). 
These were included in cost of sales and the cost of providing other services. A stock provision amounting to £99,000 was 
made during the year and allocated to the loss on disposal of SmartSpace Global as the items provided for were no longer 
of use due to the disposal.

9(f) Prepayments

Prepayments 

10. EQUITY

31 January 2021 

31 January 2020

£’000 

114 

£’000

67

10(a) Share capital and share premium

31 January 2021 

31 January 2020 

31 January 2021  31 January 2020

Number 

Number 

£’000 

£’000

Allotted, called up and fully paid: 

Ordinary shares of 10p each 

28,255,823 

28,255,823 

2,826 

2,826

Movement in ordinary shares 

At 31 January 2019 

Shares issued in cash placing 

Shares issued for acquisition 

At 31 January 2020 

At 31 January 2021 

Shares  
issued 

Number 

Price (p) 

22,157,413 

4,747,587 

1,350,823 

28,255,823 

28,255,823 

72.5 

72.5 

Share 
capital 

£’000 

2,216 

475 

135 

2,826 

2,826 

Share 
premium 

Merger 
reserve 

£’000 

£’000 

1,058 

2,772 

- 

3,830 

3,830 

- 

- 

844 

844 

844 

Total

£’000

3,274

3,247

979

7,500

7,500

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
73

Ordinary shares 

Ordinary shares have a par value of 10 pence.  They entitle the holder to participate in dividends, and to share in the 
proceeds of winding up the Company in proportion to the number of shares held. 

On a show of hands, every holder of ordinary shares present at a meeting, in person or by proxy, is entitled to one vote; 
and on a poll, each share is entitled to one vote. The Company does not have a limited amount of authorised capital.

Options

Information relating to employee share options including details of options issued, exercised and forfeited during the 
financial year and options outstanding at the end of the reporting period, is set out in note 20.

10(b) Other reserves

Acquisition  
deferred  
Merger    acquisition   Translation   consideration  
reserve  
reserve  

Reverse  

reserve  

reserve  

Share  
option   
reserve  

Total  
other  

reserves

£’000  

£’000  

£’000  

£’000  

£’000  

£’000

At 31 January 2019 

Currency translation differences 

Other comprehensive income 

-  

-  

-  

Transactions with owners in their capacity as owners: 

Issue of ordinary shares as consideration  
for a business combination 

844   

Space Connect acquisition deferred  
share issue consideration 

Share-based payment expense -  
continuing operations 

Share-based payment expense 
- discontinued operations 

-  

-  

- 

(4,236) 

-  

-  

-  

-  

-  

-  

406  

(576) 

(576) 

-  

-  

-  

-  

-  

-  

-  

-  

489  

-  

-  

128  

(3,702)

-  

-  

-  

-  

88   

25  

(576)

(576)

844  

489

88  

25

At 31 January 2020 

844   

(4,236) 

(170) 

489  

241   

(2,832)

Currency translation differences 

Other comprehensive income 

-  

-  

Transactions with owners in their capacity as owners: 

Share-based payment expense -  
continuing operations 

Share-based payment expense 
- discontinued operations 

-  

-  

-  

-  

-  

-  

643   

643   

-  

-  

-  

-  

-  

-  

-  

-  

643

643

150   

150

(48) 

(48)

At 31 January 2021 

844  

(4,236) 

473  

489  

343   

(2,087)

Nature and purpose of other reserves

The merger reserve is used when a share issue is undertaken, and merger relief is available. The conditions for merger relief 
are when the consideration for shares in another company includes issued shares of the acquirer and on completion of the 
transaction, the company issuing the shares will have secured at least 90% equity holding in the acquiree.  The acquisition 
of SpaceConnect Pty Limited in November 2019 met the conditions for merger relief and was therefore accounted for 
under the merger relief provisions. 

The reverse acquisition reserve arose on the reverse takeover of SmartSpace Software plc by Coms.com Limited in the 
year ended 31 January 2007. Under reverse acquisition accounting an adjustment within shareholders’ funds is required 
to eliminate the cost of acquisition in the issuing company’s books, and introduce a notional cost of acquiring the smaller 
issuing company based on the fair value of its shares and an adjustment is required to show the share capital of the legal 
parent in the consolidated balance sheet rather than that of the deemed acquirer. Both adjustments have been included in 
the reverse acquisition reserve.

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
74

Foreign currency translation comprises exchange differences arising on the translation of foreign controlled entities which 
are recognised in other comprehensive income and accumulated in a separate reserve within equity.  The cumulative 
amount is reclassified to profit or loss when the net investment is disposed of.

The acquisition deferred consideration reserve relates to deferred share consideration for the acquisition of subsidiaries. 

The share-based payments reserve is used to recognise the grant date fair value of options issued to employees but not 
exercised. 

10(c) Retained earnings

The movements in retained earnings were as follows:

Balance at 1 February 

Net loss for the period 

Balance at 31 January 

31 January 2021   31 January 2020

£’000  

13,956   

(2,255) 

11,701  

£’000

23,838  

(9,882)

13,956  

SmartSpace Software PLC Annual Report 
 
11. CASH FLOW INFORMATION

11(a) Cash generated from operations

Loss before income tax from continuing operations 

Adjustments for: 

  Depreciation and amortisation 

  Non-cash employee benefit expense – share-based payments 

  Net loss on sale of non-current assets 

  Finance costs - net 

  Credit loss 

  Net exchange differences  

Change in operating assets and liabilities of continuing operations 

  Movement in trade and other receivables 

  Movement in contract assets 

  Movement in inventories 

  Movement in prepayments 

  Movement in trade creditors 

  Movement in other creditors 

  Movement in contract liabilities 

  Movement in other provisions 

Cash consumed by continuing operations 

Loss before income tax from discontinued operations 

Adjustments for: 

  Depreciation and amortisation 

  Impairment of intangible assets 

  Non-cash employee benefit expense – share-based payments 

  Net gain on sale of non-current assets 

  Finance costs – net 

  Credit losses 

  Net exchange differences 

  Loss on sale of discontinued operations 

Change in operating assets and liabilities of discontinued operations  

  Movement in trade and other receivables 

  Movement in contract assets 

  Movement in prepayments 

  Movement in trade creditors 

  Movement in other creditors 

  Movement in contract liabilities 

Cash consumed by discontinued operations 

Cash consumed by operations 

75

31 January 2021   31 January 2020

£’000  

(2,743) 

£’000

(2,377)

375  

150  

2  

25  

72  

3  

(14) 

29  

157  

(43) 

(371) 

280  

439  

-  

(1,639) 

(166) 

-  

(1,470) 

(47) 

9  

16  

(46) 

2  

124  

697  

437  

(407) 

274  

248  

177  

(152) 

(1,791) 

201  

88  

1  

12  

205  

(1)

98  

(30)

19  

(15)

72  

(208)

91  

(5)

(1,849)

(8,429)

1,157  

2,669  

25  

7  

2  

31  

(23)

-

479  

97

(139)

(113)

(629) 

816  

(4,050)

(5,899)

Year Ended 31 January 2021  
 
 
 
 
 
76

11(b) Net debt reconciliation

This section sets out an analysis of net cash and the movements in net cash for each of the periods presented.

31 January 2021   31 January 2020

Cash and cash equivalents 

Borrowings  

Lease liabilities in continuing activities 

Net cash 

Cash and cash equivalents 

Gross debt – fixed interest rates 

Gross debt – variable interest rates 

Net cash 

Cash/bank overdraft. 

Borrowings.  

At 31 January 2019 

New leases 

Cashflows 

Transfer to disposal group 

Effect of foreign exchange rate movements 

At 31 January 2020 

New leases 

Cashflows – continuing operations 

Cashflows – discontinued operations 

Effect of foreign exchange rate movements 

At 31 January 2021 

11(c) Non-cash investing and financing activities

£’000.  

8,053  

-  

(5,446) 

-  

(20) 

2,587  

-  

(2,053) 

3,970  

12  

4,516  

£’000.  

(426) 

-  

25  

-  

-  

(401) 

-  

(12) 

-  

-  

(413) 

£’000  

4,516  

(413) 

(173) 

3,930  

4,516  

(173) 

(413) 

3,930  

Leases. 

£’000.  

-  

(1,084) 

85  

814  

6  

(179) 

(31) 

49  

-  

(12) 

(173) 

£’000

2,587

(401)

(179)

2,007

2,587

(179)

(401)

2,007

Total.

£’000.

7,627

(1,084)

(5,336)

814

(14)

2,007

(31)

(2,016)

3,970

-

3,930

Acquisition of right of use assets by means of lease 

Deferred partial settlement of business combination through share issue 

Partial settlement of business combination through share issue  

31 January 2021 

31 January 2020

£’000 

31 

- 

- 

£’000

1,075

466

979

12. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The preparation of financial statements requires the use of accounting estimates which, by definition, will seldom equal the 
actual results. Management also needs to exercise judgement in applying the Group’s accounting policies.

This note provides an overview of the areas that involved a higher degree of judgement or complexity, and of items which 
are more likely to be materially adjusted due to estimates and assumptions turning out to be wrong. Detailed information 
about each of these estimates and judgements is included in other notes, together with information about the basis of 
calculation for each affected line item in the financial statements. 

SmartSpace Software PLC Annual Report 
 
 
 
 
 
77

12(a) Critical estimates 

The areas involving critical estimates are:

•  estimated useful lives of intangible assets (see note 

9(c))

•  Impairment testing of goodwill (see note 9(c))

12(b) Critical judgements

The areas involving critical judgements are:

•  recognition of deferred tax asset for carried-forward 

tax losses (see note 9(d))

13. FINANCIAL RISK MANAGEMENT

This note explains the Group’s exposure to financial 
risks and how these risks could affect the Group’s future 
financial performance. Current year profit and loss 
information has been included where relevant to add 
further context.

13(a) Market risk

Foreign currency risk

The group has a translation exposure risk relating to 
operations in New Zealand where SwipedOn use New 
Zealand dollars. On consolidation, assets and liabilities of 
foreign undertakings are translated into sterling at year 
end exchange rates. The results of foreign undertakings 
are translated into sterling at average rates of exchange 
for the year. Foreign exchange differences arising on 
the translation of foreign undertakings are recognised 
directly in a separate component of equity, the 
translation reserve, until the business units are disposed 
of. Should the New Zealand Dollar strengthen or weaken 
by 10% against pounds sterling then the value of the 
Group’s net assets will respectively increase or decrease 
by £523,000 (2020: £467,000). There is no profit or 
loss impact of these transactions as they are recognised 
within other comprehensive income. As the Group has 
no plans to dispose of the asset in the foreseeable future 
and the exposure is a non-cash item the Board have 
no plans to hedge this translation exposure. See note 
3(d) and 3(e) for details of assets and liabilities held by 
SwipedOn and denominated in New Zealand dollars. 

Cash flow and fair value interest rate risk

The Group’s borrowings comprise a mortgage and 
interest free government Covid-19 support loan. 
The mortgage is held with Barclays, secured on the 
associated freehold land and buildings, and carries a 
variable rate of interest dependent upon the Bank of 
England base rate. As the Group maintains cash reserves 
in excess of the borrowings value the interest rate risk is 
not considered significant.   

13(b) Credit risk

Credit risk arises from cash and cash equivalents, cash 
flows of debt investments carried at amortised cost and 

credit exposures to customers including outstanding 
receivables. 

Risk management

For banks and financial institutions, only independently 
rated parties with a minimum rating of ‘A’ are accepted.

For trade receivables, management focuses strongly 
on working capital management and the collection of 
due invoices. Regular reports of overdue invoices are 
circulated amongst senior management and the Board 
reviews debtor days each month as part of the monthly 
reporting cycle. The risk with any one customer is limited 
by constant review of debtor balances and amounts 
receivable on contracts and action to resolve any issues 
preventing discharge of obligations.

Security

The Group does not obtain security for trade receivables.

Impairment of financial assets

The Group has three types of assets that are subject to 
the expected credit loss model:

•  trade receivables for the sale of goods and services;

•  contract assets relating to the software contracts;

•  other financial assets carried at amortised cost.

While cash and cash equivalents are also subject to 
the impairment requirements of IFRS 9, the identified 
impairment loss was immaterial.

Trade receivables

The Group applies the IFRS 9 simplified approach to 
measuring expected credit losses which uses a lifetime 
expected loss allowance for all trade receivables and 
contract assets. 

To measure expected credit losses, trade receivables 
and contract assets have been grouped based on 
shared credit risk characteristics and days past due date. 
The contract assets relate to uninvoiced provision of 
software have substantially the same risk characteristics 
as the trade receivables for the same types of contract. 
The Group has therefore concluded that the expected 
loss rates for trade receivables are a reasonable 
approximation of the loss rates for contract assets. The 
expected loss rates are based on the payment profiles 
of sales over a period of 24 months before 31 January 
2021 and the corresponding historical credit losses 
experienced within this period.  The historical loss rates 
are adjusted to reflect current and forward-looking 
information on macroeconomic factors affecting the 
ability of the customers to settle the receivables. The 
Group has identified global and country specific GDP 
to be the most relevant factor, and accordingly adjusts 
the historical loss rates based on expected changes 
to this factor. On that basis the loss allowance at 31 
January 2021 was determined as follows for both trade 
receivables and contract assets:

Year Ended 31 January 2021 78

 31 January 2021  

Current 

1 -30 

31 – 60 
days past   days past 
due 

due 

61 – 90 
days past 
due 

91 -180 

181 – 360 
days past  days past  
due 

due 

Expected loss rate (%) 

0.2% 

0.9% 

1.6% 

16.7% 

8.3% 

79.1% 

Total

1.7%

Gross carrying amount  
– trade receivables (£’000) 

Gross carrying amount  
– contract assets (£’000) 

Loss allowance – trade receivables 

Loss allowance – contract assets 

266  

99  

83  

2  

1  

- 

1  

1  

- 

1  

1  

- 

9  

0  

2  

- 

16  

3  

476 

0  

1  

- 

0  

2  

- 

4 

8 

-

The closing loss allowances for trade receivables and contract assets as at 31 January 2021 reconcile to the opening loss 
allowances as follows:

At 1 February 

Transferred to disposal group 

Increase in loss allowance recognised in profit  
or loss during the year 

Receivables written off during the year as uncollectible 

At 31 January 

 Contract assets 

2021 

£’000 

- 

- 

- 

- 

- 

2020  

£’000  

19   

(19) 

-  

-  

-  

  Trade receivables
2020

2021  

£’000  

£’000

-  

-  

18  

(10) 

8  

12

(12)

9

(9)

-

Trade receivables and contract assets are written off where there is no reasonable expectation of recovery. Indicators that 
there is no reasonable expectation of recovery include, amongst others, the failure of a debtor to engage in a repayment 
plan with the Group and the failure to make contracted payments.

Impairment losses on trade receivables and contract assets are presented as net impairment losses within operating profit. 
Subsequent recoveries of previously written off amounts are credited against the same line item.

Other financial assets at amortised cost

Other financial assets at amortised cost comprise contingent consideration and other receivables. Assessments of 
significant increases in credit loss risk and assumptions about the risk of default are made in determining the expected 
credit loss rates from these assets.

Net impairment losses on financial and contract assets recognised in profit or loss

During the year the following losses were recognised in profit or loss in relation to impaired financial assets:

 Impairment losses 

Movement in loss allowance for trade receivables and contract assets 

Impairment losses on other financial assets 

Net impairment losses on financial and contract assets 

2021 

£’000 

18 

54 

72 

2020

£’000

9 

196 

205 

13(c) Liquidity risk

Liquidity risk is the risk that the Group cannot meet financial liabilities when they fall due. The Group’s policy for managing 
liquidity risk is to ensure that the business has enough financial resources to carry out its day-to-day activities at any point 
in time. Management believes that the cash resources on hand, together with future forecast profits of the business, more 
than cover the resources needed to meet the financial liabilities of the Group.

SmartSpace Software PLC Annual Report 
 
 
 
 
  
 
 
 
79

Maturity of financial liabilities

The tables below analyse all of Group’s financial liabilities into relevant maturity groupings based on their contractual 
maturities.

The amounts disclosed in the table are the contractual undiscounted cash flows. Balances due within 12 months equal their 
carrying balances because the impact of discounting is not significant. 

 Contractual maturity of  
 financial liabilities  
 At 31 January 2021 

Less than 
6 months 

  Between 
1 and 2 
years 

6-12 
months 

Between 
2 and 5 
years 

Over 
5 years 

  Carrying  
amount 

Total 

Trade payables 

Borrowings 

Lease liabilities 

Total 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000

249  

44  

31  

324  

30 

14  

33  

77  

- 

355  

68  

423  

- 

- 

41  

41  

- 

- 

- 

- 

279  

413  

173  

865  

279 

413 

173 

865 

 Contractual maturity of  
 financial liabilities  
 At 31 January 2020 

Less than 
6 months 

  Between 
1 and 2 
years 

6-12 
months 

Between 
2 and 5 
years 

Over 
5 years 

Total 

Carrying  
amount 

Trade payables 

Borrowings 

Lease liabilities 

Total 

£’000 

£’000 

£’000 

£’000 

£’000  £’000 

£’000

695  

13  

23  

731  

- 

388  

23  

411  

- 

- 

49  

49  

- 

- 

84  

84  

- 

- 

- 

- 

695 

401  

179  

695

401 

179 

1,275  

1,275 

14. CAPITAL MANAGEMENT

14(a) Risk management

The Group considers its capital to comprise its ordinary share capital, 
share premium account, other reserves and retained earnings. A 
summary of the amounts of capital in each of these categories is 
shown in the consolidated statement of changes in equity on page 51.

In managing its capital, the Group’s primary objective is to provide a 
return for its equity shareholders through capital growth. The Group 
has £413,000 (2020 £401,000) of debt representing a gearing ratio of 
3% (2020: 2%). Going forward the Group will balance capital risk and 
return at an acceptable level and also to maintain a sufficient funding 
base to enable the Group to meet its working capital and strategic 
investment needs. In making decisions to adjust its capital structure 
to achieve these aims, either through new share issues or the issue of 
debt, the Group considers not only its short-term position but also 
its long-term operational and strategic objectives. There have been 
no other significant changes to the Group’s management objectives, 
policies and processes in the year nor has there been any change in 
what the Group considers to be capital.

14(b) Dividends

The Group does not currently pay a dividend.

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
80

15. DISCONTINUED OPERATIONS

15(a) Description

In January 2020 the Board resolved to initiate a process to dispose of the Group’s investment in SmartSpace Global 
Limited (“SSG disposal group”). A buyer was identified and the disposal completed in August 2020. The financial 
performance of the SSG disposal group is therefore reported in discontinued activities for the current and prior period. 
Assets and directly associate liabilities of the SSG disposal group are included within assets held for sale for the 
prior period. The sale and purchase agreement contains warranties and indemnities by the Company as is usual for a 
transaction of this nature. Liabilities or provisions relating to warranty items are only recorded when the business is made 
aware of any warranty claims made by the acquiring entity. As at the balance sheet date no claims had been raised under 
these warranties, although claims could be made up until 13 August 2027.         

15(b) Financial performance and cash flow information

The financial performance and cash flow information relating to the disposal group are presented below.  Information 
relating to SmartSpace Global relates to the period to the date of disposal being 13 August 2020. 

Revenue 

Expenses 

Loss before income tax 

Income tax benefit 

Loss after tax 

Reversal of impairment / (impairment) of assets in disposal group 

Loss after income tax and impairments of discontinued operations 

Loss on disposal of subsidiary after income tax 

Net loss attributable to discontinued operations 

Net cash inflow from operating activities 

Net cash inflow / (outflow) from investing activities 

Net cash outflow from financing activities 

Net increase in cash generated by discontinued operations 

13 August 2020  

31 January 2020

Year ended   

£’000  

819  

(2,331) 

(1,512) 

42  

(1,470) 

1,470  

-  

(124) 

(124) 

£’000

2,183

(7,942)

(5,759)

455

(5,304)

(2,669)

(7,973)

-

(7,973)

13 August 2020  

31 January 2020

Year ended   

£’000  

233  

3,786  

(49) 

3,970  

£’000

2,319

(1,257)

(68)

994

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
15(c) Assets and liabilities of disposal group 

Assets classified as held for sale 

   Property, plant and equipment 

   Right-of-use assets 

   Intangible assets 

   Contract assets 

   Trade and other receivables  

   Other financial assets at amortised cost 

   Prepayments 

   Cash and cash equivalents 

81

At date of disposal  
13 August 2020  

31 January 2020

£’000  

£’000

227  

801  

3,265  

1,726  

797  

32  

600  

199  

236

801

1,413

2,134

880

821

195

-

Total assets of disposal group held for sale 

7,647  

6,480

Liabilities directly associated with assets classified as held for sale 

   Lease liabilities 

   Trade and other payables 

   Contract liabilities 

Total liabilities of disposal group held for sale 

Net assets of disposal group 

15(d) Details of sale of subsidiary 

Cash consideration received  

Cash consideration receivable 

Total disposal consideration 

Carrying amount of net assets sold 

Gain on sale before costs 

Costs incurred on disposal 

Loss on disposal 

(763) 

(997) 

(1,175) 

(2,935) 

4,712  

(812)

(304)

(997)

(2,113)

4,367

Year ended  
31 January 2021  

Year ended 
31 January 2020

£’000  

4,605  

327  

4,932  

(4,712) 

220  

(344) 

(124) 

£’000

-

-

-

-

-

-

-

Cash consideration receivable of £327,000 was contingent on SmartSpace Global receiving payment of R&D tax credits 
from HMRC and was received after the year end.  

Year Ended 31 January 2021  
 
 
 
 
 
 
 
82

16. INTERESTS IN OTHER ENTITIES

The Group’s subsidiaries at 31 January 2021 are set out below. Unless otherwise stated they have share capital consisting 
solely of ordinary shares, and the proportion of ownership interests held equals the voting rights held by the Group. The 
country of incorporation is also their principal place of operation.

 Name 

Registered office 

Country  

Proportion of 
ownership 
interest 

Proportion of  Principal 
activity 
voting power 
business
held  

Holding 
company 

Software 
sales 

Software 
development 
and sales

Holding 
company 

Software 
development 
and sales 

Easter Road Holdings Limited 

Anders + Kern (U.K.) Limited 

SmartSpace Software Limited 

SwipedOn Inc 

SwipedOn Limited 

Norderstedt House  
James Carter Road,  
Mildenhall,  
Bury St. Edmunds,  
England, IP28 7RQ 

Norderstedt House  
James Carter Road,  
Mildenhall,  
Bury St. Edmunds,  
England, IP28 7RQ 

115 The Strand,  
Tauranga, 3110,  
New Zealand 

651 N Broad St,  
Suite 206, Middletown 
New Castle,  
Delaware USA

115 The Strand,  
Tauranga, 3110,  
New Zealand 

UK 

100% 

100% 

Holding 
company 

UK 

100% 

100% 

Hardware and 
software sales 

New Zealand 

100% 

100% 

USA 

100% 

100%  

New Zealand 

100% 

100% 

Smartspace Software Pty Limited  Nexia Sydney, Level 16,   Australia 

100% 

100% 

Space Connect Limited 

1 Market Street,  
Sydney, NSW, 2000 

Norderstedt House  
James Carter Road,  
Mildenhall,  
Bury St. Edmunds,  
England, IP28 7RQ 

UK 

100% 

100% 

Space Connect Pty Limited 

Nexia Sydney, Level 16,   Australia 
1 Market Street,  
Sydney, NSW, 2000 

100% 

100% 

Software 

All subsidiary undertakings are included in the consolidation.

17. COMMITMENTS

17(a) Capital commitments

There were no capital commitments at 31 January 2021 (2020: £nil).

18. EVENTS OCCURRING AFTER THE END OF THE REPORTING PERIOD

In accordance with the share purchase agreement for the acquisition of SpaceConnect Pty Limited in November 2019, 
SmartSpace Software PLC issued the remaining 675,411 retention consideration shares to Pope Family Investments Pty Ltd 
on 30 April 2021. The shares were held back for a period of 18 months to be set off against any claims under the SPA, of 
which none were made. The shares were ordinary shares with a par value of 10 pence each. 

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
83

19. RELATED PARTY TRANSACTIONS

19(a) Subsidiaries

Interests in subsidiaries are set out in note 16.

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation 
and are not disclosed in this note. The transactions between the parent and the subsidiaries during the year represent 
transfers of cash between the companies and management fees. 

19(b) Key management personnel compensation

Short term employment benefits 

Post-employment benefits 

Share-based payments 

19(c) Directors

Aggregate emoluments 

Company contributions to money purchase pension schemes 

Taxable benefits 

Long term incentives 

Year ended 
31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

720 

18 

106 

844 

641

15

105

761

Year ended 
31 January 2021 

Year ended 
31 January 2020

£’000 

470 

9 

31 

72 

582 

£’000

484

6

19

70

579

Detailed remuneration including the highest paid 
director disclosures are provided in the Directors’ 
remuneration section in the remuneration report 
on pages 30 and 31.

Directors’ fees

Directors fees of £40,000 (2020: £40,000) 
were charged by Warspite Limited, a company 
connected to Diana Dyer Bartlett, in respect of 
services provided by Diana Dyer Bartlett; £nil 
(2020: £nil) was outstanding at the year end.

Directors fees of £60,000 (2020: £60,000) were 
charged by VZ Limited, a company connected 
to Guy van Zwanenberg, in respect of services 
provided by Guy van Zwanenberg; £nil (2020: 
£6,067) was outstanding at the year end.

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
84

20. SHARE BASED PAYMENTS

The Group operates two equity settled share-based payments plans: an EMI scheme and an Unapproved share scheme. 
During the year the Group issued options over 332,500 ordinary shares under the Group’s EMI scheme (2020: nil) and 
over 570,000 ordinary shares under the Unapproved share scheme (2020: nil). 

The EMI and unapproved share option schemes incorporate the same general terms and conditions, with the EMI scheme 
benefiting from certain tax advantages. Options are granted under the plans for no consideration and carry no dividend or 
voting rights. When exercisable each option converts into one ordinary share.

The exercise price of the options is based on the closing price on the day immediately preceding the grant.

The Group also issued cash settled options as described in 20(c). 

20(a) Equity settled employee option plans

Set out below are the summaries of options granted under the plans:

31 January 2021 

31 January 2020

Number   

  Weighted average  
exercise price 

Number  

  Weighted average 
exercise price

Outstanding at start of the year 

1,484,015  

107p 

1,730,473   

Granted during the year 

Forfeited during the year 

Outstanding at end of year 

Exercisable at end of year 

902,500  

(230,015) 

2,156,500  

40,000  

92.5p 

103p 

101p 

500p 

-  

(246,458) 

1,484,015  

40,000  

106p

-

100p

107p

500p

No options expired during the periods covered by the above tables.

Share options outstanding at the end of the year have the following expiry dates and exercise prices:

 Date granted 

12 June 2013  

Expiry date 

11 June 2023 

Type 

Price per share 

Share options 
31 January  
2021 

Share options 
31 January 
2020

Warrants  

500.00 p 

40,000  

11 December 2015  

10 December 2025  

Options  

92.00 p 

200,000  

1 December 2016  

1 July 2026  

Options  

1 February 2017  

1 September 2027  

Options  

127.00 p 

127.00 p 

- 

-  

31 July 2018  

30 July 2028 

Options  

101.25 p 

129,000 

17 October 2018  

16 October 2028  

Options  

23 October 2020 

22 October 2030 

Options 

94.00 p 

92.50 p 

885,000  

902,500 

40,000 

200,000 

11,093 

1,422 

346,500 

885,000 

-

2,156,500 

1,484,015

The outstanding options at the year-end have an exercise price in the range of 92 pence to 500 pence (2020: 92 pence to 
500 pence).

The weighted average remaining contractual life of the share options outstanding at the year end is 8 years and 2 months 
(2020: 8 years 1 month).

20(b) Fair value of equity settled options granted

Options granted to Directors of the Group included share price performance conditions whilst those issued to other 
employees did not contain any performance criteria. The fair value at the grant date for options without performance 
conditions is determined using the Black-Scholes model, whilst options that contain market-based performance 
conditions are valued using a Monte Carlo simulation of the calculations underlying the Black-Scholes model. Details of 
the performance conditions can be found in the remuneration report on page 31. These calculations take into account 
the exercise price, the term of the option, the share price at the date of grant and expected volatility of the underlying 
share, the expected dividend yield and the risk free rate for the term of the option. The expected price volatility is based 
on historical share price volatility over a period of time equal to the option vesting period being 3 years. The assessed fair 
value of options granted during the year ended 31 January 2021 was 40.8p for those without performance conditions and 
27.7p for those with performance conditions. 

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
The model inputs for the options granted during the year were:

 Model input 

Grant date 

Option price 

Dividend yield 

Vesting period (years) 

Assumed volatility at date of grant 

Risk-free discount rate 

Expected life of option 

Fair value per option – without performance criteria 

Fair value per option – with performance criteria 

Share price at grant 

85

23 October 2020

92.50p

Nil

3 years

68%

-0.1%

3 years

40.8p

27.7p

92.5p

The expense recognised in continuing operations for equity-settled share-based payments during the year to 31 January 
2021 was £150,000 (2020: £88,000).

20(c) Cash settled share-based payments

As part of the disposal of SmartSpace Global Limited the Group issued 50,000 cash settled share options to a former 
employee who was involved in the disposal process. The options were issued on 13 August 2020, had an exercise price 
of 101.25p, and are available for exercise at any point between 31 July 2021 and 31 July 2029. The options were valued 
using the Black-Scholes model with assumed volatility of 77%, risk free interest rate of -0.1%, exercise price of 101.25p and 
current share price at the reporting date of 127.5p. The expected price volatility is based on historical share price volatility 
over a period of time equal to the expected period of time before the options are exercised. An expense was recorded in 
discontinued operations relating to these options of £30,707. 

21. LOSS PER SHARE

21(a) Basic loss per share

Attributable to the ordinary equity holders of the Company: 

From continuing operations  

From discontinued operations 

Total basic loss per share  

21(b) Diluted loss per share

Attributable to the ordinary equity holders of the Company: 

From continuing operations  

From discontinued operations 

Total diluted loss per share 

Year ended  
31 January 2021 

Year ended 
31 January 2020

Pence 

Pence

(7.54p) 

(0.44p) 

(7.98p) 

(8.05p)

(33.65p)

(41.70p)

Year ended  
31 January 2021 

Year ended 
31 January 2020

Pence 

Pence

(7.54p) 

(0.44p) 

(7.98p) 

(8.05p)

(33.65p)

(41.70p)

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
86

21(c) Reconciliation of earnings used in calculating earnings per share

Earnings per share data is based on the Group loss for the year and the weighted average number of ordinary shares in 
issue.

Basic (loss) / earnings per share 

Loss attributable to the ordinary equity holders of the Company: 

  From continuing operations 

  From discontinued operations 

Diluted (loss) / earnings per shares 

  Loss attributable to the ordinary equity holders of the Company: 

  From continuing operations 

  From discontinued operations 

21(d) Weighted average number of shares used as the denominator

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

(2,131) 

(124) 

(2,255) 

(2,131) 

(124) 

(2,255) 

(1,909)

(7,973)

(9,882)

(1,909)

(7,973)

(9,882)

Year ended  
31 January 2021 

Year ended 
31 January 2020

Number 

Number

Weighted average number of shares used as the denominator in calculating  
basic earnings per share 

28,255,823 

23,694,546 

Adjustments for calculation of diluted earnings per share 

  Options 

- 

- 

Weighted average number of shares and potential ordinary shares used  
as the denominator in calculating diluted earnings per share 

28,255,823 

23,694,546 

21(e) Information concerning the classification of securities

Options

Options granted to employees under the Group’s share option 
schemes are considered to be potential ordinary shares. Whilst 
options are never included in the determination of basic 
earnings per share, they are included in the calculation of 
diluted earnings per share if considered dilutive. Details relating 
to the options are set out in note 20.

At 31 January 2021 options are considered antidilutive and 
therefore not included in the calculation of diluted earnings per 
share. These options could potentially be dilutive in the future.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
21(f) Alternative measure of earnings per share

Loss for the year 

Adjustment to basic (loss)/earnings: 

Reorganisation and transactional costs 

Tax credit on reorganisation and transactional costs 

Amortisation of acquired intangibles 

Deferred tax credit on amortisation of acquired intangibles 

Share based payment charge 

Deferred tax credit on share-based payment charge 

Adjusted (loss)/earnings attributable to owners of the Company 

Number of shares 

87

Year ended   
31 January 2021  

Year ended  

31 January 2020

£’000  

(2,131) 

-  

-  

194   

(48) 

150   

(28) 

(1,863) 

No.  

£’000

(1,909)

199  

(38)

119  

(23)

88  

(17)

(1,581)

No.

Weighted average ordinary shares in issue 

   28,255,823   

   23,694,546  

Weighted average potential diluted shares in issue 

   28,255,823   

   23,694,546  

Adjusted (loss)/earnings per share 

Basic (loss)/earnings per share 

Diluted (loss)/earnings per share 

(6.59p) 

(6.59p) 

(6.67p)

(6.67p)

22. ASSETS PLEDGED AS SECURITY

The carrying amounts of assets pledged as security for current and non-current borrowings are:

Non-current 

Freehold land and buildings 

31 January 2021 

31 January 2020

£’000 

£’000

600 

613

23. AUDITORS’ REMUNERATION

During the year the Group (including its overseas subsidiaries) obtained the following services from the Company’s 
auditors and its associates.

Fees payable to the Company’s auditors for the audit of Parent Company and  
consolidated financial statements: 

   –  Audit fees in relation to the year ended 31 January 2019 

   –  Audit fees in relation to the year ended 31 January 2020 

   –  Audit fees in relation to the year ended 31 January 2021 

Fees payable to Company’s auditors for other services: 

   –  Audit of subsidiary financial statements for the year ended 31 January 2019 

   –  Audit of subsidiary financial statements for the year ended 31 January 2020 

   –  Audit of subsidiary financial statements for the year ended 31 January 2021 

Audit-related assurance services 

Year ended  
31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

- 

14 

57 

- 

- 

24 

- 

95 

6

46

-

1

25

-

-

78

Year Ended 31 January 2021  
 
 
  
 
 
 
 
 
 
 
 
 
 
88

24. SIGNIFICANT ACCOUNTING POLICIES

24(a) Basis of preparation

Compliance with IFRS

The consolidated financial statements of the 
SmartSpace Software plc group have been prepared in 
accordance with International Accounting Standards in 
conformity with the Companies Act 2006.

Historical cost convention

The financial statements have been prepared under the 
historical cost convention except for the following:

•  certain financial assets and liabilities including cash 

settled share-based payments, 

•  assets held for sale which are measured at fair value 

less costs to sell, and

•  equity settled share-based payments in the scope of 

IFRS 2 which are measured at fair value

Historical cost is generally based on the fair value 
of the consideration given in exchange for goods 
and services. Fair value is the price that would be 
received to sell an asset or paid to transfer a liability 
in an orderly transaction between market participants 
at the measurement date, regardless of whether 
that price is directly observable or estimated using 
another valuation technique. In estimating the fair 
value of an asset or liability, the Group takes into 
account the characteristics of the asset or liability, if 
market participants would take those characteristics 
into account when pricing the asset or liability at the 
measurement date.  Fair value for measurement and/
or disclosure purposes in these consolidated financial 
statements is determined on such a basis except for 
share-based payment transactions that are within the 
scope of IFRS 2.

Standards and interpretations not yet applied by the 
Group

For the purposes of the preparation of these 
consolidated financial statements, the Group has 
applied all standards and interpretations that are 
effective for accounting periods beginning on or after 
1 February 2020. There was no significant impact of 
new standards and interpretations adopted in the year, 
which include:

•  Amendments to References to Conceptual 

Framework in IFRS Standards - effective 1 Jan 2020

•  Definition of a Business (Amendments to IFRS 3) - 

effective 1 Jan 2020

•  Definition of Material (Amendments to IAS 1 and IAS 

8) – effective 1 Jan 2020

•  Interest Rate Benchmark Reform (Amendments to 
IFRS 9, IAS 39 and IFRS 7) – effective 1 Jan 2020

No new standards, amendments or interpretations 
to existing standards that have been published 
and that are mandatory for the Group’s accounting 
periods beginning on or after 1 February 2021, or later 
periods, have been adopted early. The new standards 
and interpretations are not expected to have any 
significant impact on the financial statements when 
applied.

Going concern

The financial statements are prepared on a going 
concern basis notwithstanding that the Group has 
reported an operating loss of £2,717,000 for the year 
to 31 January 2021 (2020: £2,365,000 loss) and net 
cash outflow from continuing operating activities of 
£1,639,000 (2020: £1,849,000).

At 31 January 2021 the Group had £4.5m of gross cash 
with three operating segments and a central overhead 
to support. Cash forecasts for each segment and the 
consolidated Group have been prepared for a period 
of twelve months from the date of signing the balance 
sheet. 

The SwipedOn division has continued to grow 
throughout the Covid-19 pandemic both in terms 
customers and revenue. The Directors are confident 
that growth will continue in the future. SwipedOn 
is currently cash generative at current levels of 
investment in new customer acquisition and product 
development. Whilst the Directors believe that 
SwipedOn will continue to perform well throughout the 
Covid-19 pandemic, stress tests have taken into account 
the possibility of reductions in new customer signups 
and increased customer churn.  

During the year ended 31 January 2021 Space Connect 
commenced sales through a distribution channel and 
through licensed sales of a white label version of its 
product. The Covid-19 lockdown prevented these 
sales from developing as planned, however sales are 
expected to return once businesses re-open their 
workplaces. By the end of the year ended 31 January 
2022 Space Connect is expected to be cash-generative. 
Overall the Directors believe that Covid-19 will have 
a positive impact on Space Connect however stress 
tests have taken into account scenarios whereby sales 
growth and new customer and distributor wins occur at 
a much reduced rate. 

The Anders & Kern division which is focussed 
exclusively on UK based customers experienced 
significant reductions in sales volume due to the 
nationwide Covid-19 lockdown. The business took 
advantage of the UK Government’s Job Retention 
Scheme by furloughing a large proportion of its 
workforce. When lockdown restrictions ease sales are 
expected to recover. Forecasts for the Anders & Kern 
division have assumed that over a period of 12 months 
sales will return to normal levels. Stress tests have 
included the possibility that sales remain subdued for 
the entire forecast period together with appropriate 
cost reductions.     

SmartSpace Software PLC Annual Report89

On the basis of these consolidated forecasts and stress 
tests, the Directors believe that the Group can continue 
to operate within the resources currently available to it 
over the forecast period.

Based on the above, the Directors believe it remains 
appropriate to prepare the Group and parent company 
financial statements on the going concern basis. 

24(b) Principles of consolidation

fair value of any retained interest and (ii) the previous 
carrying amount of the assets (including goodwill), 
less liabilities of the subsidiary and any non-controlling 
interests. All amounts previously recognised in other 
comprehensive income in relation to that subsidiary are 
accounted for as if the Group had directly disposed of 
the related assets and liabilities of the subsidiary (i.e. 
reclassified to profit or loss or transferred to another 
category of equity as specified/permitted by applicable 
IFRSs).

Subsidiaries

Equity method

Subsidiaries are all entities over which the Group has 
control. The Group controls an entity where the Group 
is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect 
those returns through its power to direct activities of 
the entity. Subsidiaries are fully consolidated from the 
date on which control is transferred to the Group. They 
are deconsolidated from the date that control ceases.

The acquisition method is used to account for business 
combinations by the Group (refer to note 24(i)).

Inter-company transactions, balances and unrealised 
gains on transactions between group companies are 
eliminated. Unrealised losses are also eliminated, unless 
the transaction provides evidence of an impairment 
of the transferred asset. Accounting policies for 
subsidiaries have been changed where necessary to 
ensure consistency with the policies adopted by the 
Group.

When the Group loses control of a subsidiary, the 
gain or loss on disposal recognised in profit or loss is 
calculated as the difference between (i) the aggregate 
of the fair value of the consideration received and the 

Under the equity method of accounting, the 
investments are initially recognised at cost and 
adjusted thereafter to recognise the Group’s share of 
the post-acquisition profits or losses of the investee 
in profit or loss, and the Group’s share of movements 
in other comprehensive income of the investee in 
other comprehensive income. Dividends receivable 
or receivable from associates or joint ventures are 
recognised as a reduction in the carrying amount of the 
investment. 

Where the Group’s share of losses in an equity 
accounted investment equals or exceeds its interest 
in the entity, including any other unsecured long term 
receivables, the Group does not recognise further 
losses, unless it has incurred obligations or made 
payments on behalf of the other entity.

Unrealised gains on transactions between the Group 
and associates and joint ventures are eliminated to 
the extent of the Group’s interest in these entities. 
Unrealised losses are also eliminated unless the 
transaction provides evidence of an impairment of the 
asset transferred. 

Year Ended 31 January 2021 90

Reverse acquisition accounting

The acquisition of Coms.com Limited in the year 
ended 31 January 2007 was accounted for as a reverse 
acquisition of SmartSpace Software plc by Coms.
com Limited. The consolidated financial statements 
prepared following the reverse takeover were issued 
in the name of SmartSpace Software plc, but they are 
a continuance of the financial statements of Coms.
com Limited. Therefore, the assets and liabilities of 
Coms.com Limited were recognised and measured in 
the consolidated financial statements at their pre-
combination carrying values. The financial statements 
reflect the continuance of the financial statements of 
Coms.com Limited.

The retained earnings and other equity balances 
recognised in these consolidated financial statements 
at the time of the acquisition were the retained 
earnings and other equity balances of Coms.com 
Limited immediately before the business combination.

Under reverse acquisition accounting:

•  an adjustment within shareholders’ funds is required 
to eliminate the cost of acquisition in the issuing 
company’s books, and introduce a notional cost of 
acquiring the smaller issuing company based on the 
fair value of its shares

•  an adjustment is required to show the share capital 

of the legal parent in the consolidated balance sheet 
rather than that of the deemed acquirer.

Both adjustments have been included in the reverse 
acquisition reserve.

Merger reserve

The merger reserve is used when a share issue 
is undertaken and merger relief is available. The 
conditions for merger relief are when the consideration 
for shares in another company includes issued shares of 
the acquirer and on completion of the transaction, the 
company issuing the shares will have secured at least 
90% equity holding in the acquiree.

24(c) Segment reporting

Operating segments are reported in a manner 
consistent with internal reporting provided to the chief 
operating decision maker.

The Board of SmartSpace Software plc has appointed 
an operating board which assesses the financial 
performance and position of the Group, and makes 
strategic decisions.  The operating board which has 
been identified as being the chief operating decision 
maker, consists of the Chief Executive Officer, Chief 
Financial Officer and the Chief Operating Officer.

24(d) Foreign currency translation

Functional and presentation currency

The individual financial statements of each group entity 
are presented in the currency of the primary economic 
environment in which the entity operates (its functional 
currency). For the purpose of the consolidated financial 
statements, the results and financial position of each 
entity are expressed in pounds sterling which is also 
the presentation currency for the consolidated and 
company financial statements. The functional currency 
of the Company is pounds sterling.

Transactions and balances

Foreign currency transactions are translated into the 
functional currency using the exchange rates at the 
dates of the transactions. Foreign exchange gains 
and losses resulting from the settlement of such 
transactions, and from the translation of monetary 
assets and liabilities denominated in foreign currencies 
at year end exchange rates, are generally recognised 
in profit or loss. They are deferred in equity if they are 
attributable to part of the net investment in a foreign 
operation.

Foreign exchange gains and losses that relate to 
borrowings are presented in the statement of profit or 
loss, within finance costs. All other foreign exchange 
gains and losses are presented in the statement of 
profit or loss on a net basis, within ‘other gains/losses’.

Non-monetary items that are measured at fair value in 
a foreign currency are translated using the exchange 
rates at the date when fair value was determined. 
Translation differences on assets and liabilities carried 
at fair value are reported as part of the fair value gain 
or loss.

SmartSpace Software PLC Annual ReportGroup companies

24(g) Income tax

91

The income tax expense or credit for the period is the 
tax payable on the current period’s taxable income, 
based on the applicable income tax rate for each 
jurisdiction, adjusted by changes in deferred tax assets 
and liabilities attributable to temporary differences and 
to unused tax losses.

The current income tax charge is calculated on the 
basis of the tax laws enacted or substantively enacted 
at the end of the reporting period in the countries 
where the Company and its subsidiaries and associates 
operate and generate taxable income. Management 
periodically evaluates positions taken in tax returns 
with respect to situations in which applicable tax 
regulation is subject to interpretation. It establishes 
provisions, where appropriate, on the basis of amounts 
expected to be paid to the tax authorities. 

Deferred tax is provided in full, using the liability 
method, on temporary differences arising between the 
tax bases of assets and liabilities and their carrying 
amounts in the financial statements. However, deferred 
tax liabilities are not recognised if they arise from 
the initial recognition of goodwill. Deferred income 
tax is also not accounted for it if arises from initial 
recognition of an asset or liability in a transaction other 
than a business combination that, at the time of the 
transaction, affects neither accounting nor taxable 
profit or loss. Deferred income tax is determined 
using tax rates (and laws) that have been enacted 
or substantially enacted by the end of the reporting 
period and are expected to apply when the related 
deferred income tax asset is realised or the deferred 
income tax liability is settled. 

Deferred tax assets are only recognised if it is probable 
that future taxable amounts will be available to utilise 
those temporary differences and losses.

Results and financial position of foreign operations 
(none of which has the currency of a hyper-inflationary 
economy) that have a functional currency different 
from the presentation currency are translated into the 
presentation currency as follows:

•  Assets and liabilities for each balance sheet 

presented are translated at the closing rate at the 
date of that balance sheet;

•  income and expenses for each statement of profit 

or loss and statement of comprehensive income are 
translated at average exchange rates (unless this is 
not a reasonable approximation of the cumulative 
effect of the rates prevailing on the transaction dates, 
in which case income and expenses are translated at 
the dates of the transactions); and

•  all resulting exchange differences are recognised in 

other comprehensive income.

On translation, exchange differences arising from the 
translation of any net investment in foreign entities, 
and of borrowings and other financial instruments 
designated as hedges of such investments, are 
recognised in other comprehensive income. When a 
foreign operation is sold or any borrowings forming 
part of the net investment are repaid, the associated 
exchange differences are reclassified to profit or loss, as 
part of the gain or loss on sale. 

Exchange rates used are as follows:

Average exchange rate for  
1 New Zealand Dollar into  
Pounds Sterling 

Closing exchange rate for  
1 New Zealand Dollar into  
Pounds Sterling 

31 January  31 January  
2020

2021 

0.5089 

0.5143

0.5250 

0.4911

Goodwill and fair value adjustments arising on the 
acquisition of a foreign operation are treated as assets 
and liabilities of the foreign operation and translated at 
the closing rate.

24(e) Revenue recognition

The accounting policies for the Group’s revenue from 
contracts with customers are explained in note 4.

24(f) Government grants

Grants from the government are recognised at their fair 
value where there is a reasonable assurance that the 
grant will be received and the Group will comply with 
all attached conditions. Where applicable government 
grants are offset against the expenditure to which they 
relate.

Year Ended 31 January 2021  
 
92

Deferred tax liabilities and assets are not recognised for 
temporary differences between the carrying amount 
and tax bases of investments in foreign operations 
where the Company is able to control the timing of the 
reversal of the temporary differences and it is probable 
that the differences will not reverse in the foreseeable 
future.

The carrying amount of deferred tax assets is reviewed 
at each balance sheet date and reduced to the extent 
that it is no longer probable that sufficient taxable 
profits will be available to allow all or part of the asset 
to be recovered.

Deferred tax is calculated at the tax rates that are 
expected to apply in the period when the liability is 
settled or the asset is realised based on tax laws and 
rates that have been enacted or substantively enacted 
at the balance sheet date. Deferred tax is charged or 
credited in the income statement except when it relates 
to items charged or credited in other comprehensive 
income in which case the deferred tax is also dealt with 
in comprehensive income.

The measurement of deferred tax liabilities and assets 
reflects the tax consequences that would follow from 
the manner in which the Group expects, at the end of 
the reporting period, to recover or settle the carrying 
amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when 
there is a legally enforceable right to set off current 
tax assets against current tax liabilities and when they 
relate to income taxes levied by the same taxation 
authority and the Group intends to settle its current tax 
assets and liabilities on a net basis.

24(h) Leases

The accounting policies for the Group’s leases is 
described in note 9(b) 

24(i) Business combinations

The acquisition method of accounting is used for 
all business combinations regardless of whether 
equity instruments or other assets are acquired. 
The consideration transferred for the acquisition of 
subsidiaries comprises:

•  fair values of the assets transferred;

•  liabilities incurred to the former owners of the 

acquired business;

•  equity interests issued by the Group;

•  fair value of any asset or liability resulting from a 

contingent consideration arrangement;

•  fair value of any pre-existing equity interest in the 

subsidiary.

Identifiable assets acquired and liabilities and 
contingent liabilities assumed in a business combination 
are, with limited exceptions, measured initially at their 
fair values at the acquisition date. The Group recognises 
any non-controlling interest  in the acquired entity, on 
an acquisition-by-acquisition basis, either at fair value 
or at the non-controlling interest’s proportionate share 
of the acquired entity’s net identifiable assets.

Acquisition-related costs are recognised in profit or loss 
as incurred.

The excess of the:

•  consideration transferred;

•  the amount of any non-controlling interest in the 

acquired entity; and

•  the acquisition date fair value of any previous equity 

interest in the acquired entity

over the fair value of the net identifiable assets 
acquired is recorded as goodwill. If those amounts are 
less than the fair value of the net identifiable assets 
of the business acquired, the difference is recognised 
directly in profit or loss as a bargain purchase.

SmartSpace Software PLC Annual ReportWhere settlement of any part of cash consideration 
is deferred, the amounts payable in the future are 
discounted to their present value at the date of 
exchange.  The discount rate used is the entity’s 
incremental borrowing rate, being the rate at which 
a similar borrowing could be obtained from an 
independent financier under comparable terms and 
conditions.

Contingent consideration is classified either as equity 
or as a financial liability. Amounts classified as financial 
liability are subsequently remeasured to fair value, with 
changes in value recognised in profit or loss.

If the business combination is achieved in stages, 
the acquisition date carrying value of the acquirer’s 
previously held equity interest in the acquiree is 
remeasured to fair value at the acquisition date. Any 
gains or losses realised from such remeasurement are 
recognised in profit or loss.

24(j) Impairment of tangible and intangible assets

At each balance sheet date, the Group reviews the 
carrying amounts of its tangible and intangible assets 
to determine whether there is any indication that those 
assets have suffered an impairment loss. If any such 
indication exists, the recoverable amount of the asset 
is estimated in order to determine the extent of the 
impairment loss (if any). Where the asset does not 
generate cash flows that are independent from other 
assets, the Group estimates the recoverable amount of 
the cash-generating unit to which the asset belongs. An 
intangible asset with an indefinite useful life is tested 
for impairment annually and whenever there is an 
indication that the asset may be impaired.

Recoverable amount is the higher of fair value less 
costs to sell and value in use. In assessing value in use, 
the estimated future cash flows are discounted to their 
present value using a pre-tax discount rate that reflects 
current market assessments of the time value of 
money and the risks specific to the asset for which the 
estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash-
generating unit) is estimated to be less than its carrying 
amount, the carrying amount of the asset (cash-
generating unit) is reduced to its recoverable amount. 
An impairment loss is recognised as an expense 
immediately, unless the relevant asset is carried at a 
re-valued amount, in which case the impairment loss is 
treated as a revaluation decrease.

Where an impairment loss subsequently reverses, the 
carrying amount of the asset (cash-generating unit) 
is increased to the revised estimate of its recoverable 
amount, but so that the increased carrying amount 
does not exceed the carrying amount that would 
have been determined had no impairment loss been 
recognised for the asset/cash-generating unit in prior 
years. A reversal of an impairment loss is recognised as 
income immediately, unless the relevant asset is carried 
at a revalued amount, in which case the reversal of the 
impairment loss is treated as a revaluation increase.

93

24(k) Cash and cash equivalents

For the purpose of presentation in the statement of 
cash flows, cash and cash equivalents includes cash 
on hand, deposits held at call with financial institutions 
and bank overdrafts.  Bank overdrafts are shown within 
borrowings in current liabilities in the balance sheet.

24(l) Trade receivables 

Trade receivables are recognised initially at fair value 
and subsequently measured at amortised cost using 
the effective interest method, less loss allowance. See 
note 8(a) for further information about the Group’s 
accounting for trade receivables and note 13(b) for a 
description of the Group’s impairment policies.

24(m) Inventories

Inventories are stated at the lower of cost and net 
realisable value. Cost comprises materials and, where 
applicable, direct labour costs and those overheads 
that have been incurred in bringing the inventories to 
their present location and condition. Cost is calculated 
using the weighted average method. Net realisable 
value represents the estimated selling price less all 
estimated costs of completion and costs to be incurred 
in marketing, selling and distribution.

24(n) Financial assets

Classification

The Group classifies its financial assets in the following 
measurement categories:

•  those to be measured subsequently at fair value 
(either through other comprehensive income or 
through profit or loss)

•  those to be measured at amortised cost.

The classification depends on the entity’s business 
model for managing the financial assets and the 
contractual terms of the cash flows.

For assets measured at fair value, gains and losses 
will be recorded either in profit or loss or in other 
comprehensive income.

Measurement

At initial recognition the Group measures a financial 
asset at its fair value plus in the case of a financial 
asset not at fair value through profit or loss (FVPL), 
transaction costs that are directly attributable to the 
acquisition of the financial asset. Transaction costs of 
financial assets carried at FVPL are expensed in profit 
or loss. 

Impairment

The Group assesses, on a forward-looking basis, the 
expected credit losses associated with its financial 
assets carried at amortised cost. The impairment 
methodology applied depends on whether there has 
been a significant increase in credit risk.

Year Ended 31 January 2021 94

For trade receivables, the Group applies the simplified 
approach permitted by IFRS 9, which requires expected 
lifetime losses to be recognised from initial recognition 
of the receivables, see note 13(b) for further details.

the goodwill arose. The units or groups of units are 
identified at the lowest level at which goodwill is 
monitored for internal management purposes, being 
the operating segments (note 3). 

24(o) Property, plant and equipment

Property, plant and equipment is stated at historical 
cost less depreciation. Historical cost includes 
expenditure that is directly attributable of the 
acquisition of the items.

Subsequent costs are included in the asset’s 
carrying amount or recognised as a separate asset, 
as appropriate, only when it is probable that future 
economic benefits associated with the item will flow to 
the Group and the cost of the item can be measured 
reliably.  The carrying amount of any component 
accounted for as a separate asset is derecognised 
when replaced. All other repairs and maintenance are 
charged to profit or loss during the reporting period in 
which they are incurred. 

The depreciation methods and periods used by the 
Group are disclosed in note 9(a).

The assets’ residual values and useful lives are reviewed, 
and adjusted if appropriate, at the end of each 
reporting period.

The carrying value is assessed annually and any 
impairment is charged to the income statement.

Gains or losses on disposals are determined by 
comparing proceeds with carrying amount. These are 
included in profit or loss. When revalued assets are 
sold, it is group policy to transfer any amounts included 
in other reserves in respect of those assets to retained 
earnings.

An item of property or plant is derecognised upon 
disposal or when no future economic benefits are 
expected to arise from the continued use of the asset. 
The gain or loss arising on the disposal or scrappage of 
an asset is determined as the difference between sales 
proceeds and the carrying value of the asset and is 
recognised in income. 

24(p) Intangible assets

Goodwill

Goodwill is measured as described in note 24(i). 
Goodwill on acquisitions of subsidiaries is included 
in intangible assets. Goodwill is not amortised but it 
is tested for impairment annually or more frequently 
if events or changes in circumstances indicated 
that it might be impaired, and is carried as cost less 
accumulated impairment losses. Gains and losses on 
the disposal of an entity include the carrying amount of 
goodwill relating to the entity sold.

Goodwill is allocated to cash- generating units for 
the purpose of impairment testing. The allocation is 
made to those cash-generating units that are expected 
to benefit from the business combination in which 

Internally generated intangible assets - Research and 
development

Expenditure on research activities is recognised as an 
expense in the period in which it is incurred. 

Internally-generated intangible assets arising from the 
development (or from the development phase on an 
internal project) are recognised only if all the following 
conditions are met:

•  an asset is created that can be identified (such as 

software and new processes); 

•  it is probable that the asset created will generate 

future economic benefits; 

•  the development cost of the asset can be measured 

reliably;

•  an intention to complete the intangible asset and use 

or sell it;

•  ability to use or sell the intangible asset, and

•  the availability of adequate technical financial and 

other resources to complete the development and to 
use or sell the intangible asset.

The amount initially recognised for internally-generated 
intangible assets is the sum of the expenditure from 
the date when the intangible asset first meets the 
recognition criteria listed above. Where no internally-
generated intangible asset can be recognised, 
development expenditure is recognised in profit or loss 
in the period in which it is incurred.

Subsequent to initial recognition internally generated 
intangible assets are reported at cost less accumulated 
amortisation and accumulated impairment losses on 
the same basis as intangible assets that are acquired 
separately.

Intangible assets acquired in a business combination

Intangible assets acquired in a business combination 
and recognised separately from goodwill are initially 
recognised at their fair value at the acquisition date 
(which is regarded as their cost).

Subsequent to initial recognition intangible assets 
acquired in a business combination are reported at 
cost less accumulated amortisation and accumulated 
impairment losses on the same basis as intangible 
assets that are acquired separately.

Amortisation methods and periods

Refer to note 9(c) for details about amortisation 
methods and periods used by the Group for intangible 
assets. Amortisation is charged to profit or loss and 
included within administrative expenses.  

SmartSpace Software PLC Annual Report24(q) Trade and other payables

These amounts represent liabilities for goods and 
services provided to the Group prior to the end of 
the financial year which are unpaid. The amounts 
are unsecured and are usually paid within 30 days of 
recognition. Trade and other payables are presented as 
current liabilities unless payment is not due within 12 
months after the reporting period. They are recognised 
initially at their fair value and subsequently measured at 
amortised cost using the effective interest method.

24(r) Borrowings

Borrowings are initially recognised at their fair value, 
net of transaction costs incurred. Borrowings are 
subsequently measured at amortised cost. Any 
difference between the proceeds (net of transaction 
costs) and the redemption amount is recognised 
in profit or loss over the period of the borrowings 
using the effective interest method. Fees paid on 
the establishment of loan facilities are recognised as 
transaction costs of the loan to the extent that it is 
probable that some or all of the facility will be drawn 
down. In this case the fee is deferred until the draw-
down occurs. To the extent that there is no evidence 
that it is probable that some or all of the facility will be 
drawn down, the fee is capitalised as a prepayment for 
liquidity services and amortised over the period of the 
facility to which relates.

Borrowings are removed from the balance sheet when 
the obligation specified in the contract is discharged, 
cancelled or expired.  The difference between the 
carrying value of a financial liability that has been 
extinguished or transferred to another party and the 
consideration paid, including any non-cash assets 
transferred or liabilities assumed, is recognised in profit 
or loss as other income or finance costs.

Borrowings are classified as current liabilities unless the 
Group has an unconditional right to defer settlement 
of the liability for at least 12 months after the reporting 
period.

95

24(s) Cost of sale of goods and cost of providing 
services

Cost of sale of goods represents the cost of hardware 
together with delivery cost supplied to customers.

Cost of providing services represents the cost of 
providing professional services such as implementation, 
configuration training and project management.

24(t) Borrowing costs

Borrowing costs are expensed in the period in which 
they are incurred.

24(u) Provisions

A provision is recognised in the balance sheet when the 
Group has a present legal or constructive obligation 
as a result of a past event, and it is probable that an 
outflow of economic benefits will be required to settle 
the obligation. If the effect is material, provisions are 
determined by discounting the expected future cash 
flows at a pre-tax rate that reflects the current market 
assessment of the time value of money and, where 
appropriate, the risks specific to the liability.

24(v) Employment benefits

Short- term obligations

Liabilities for wages and salaries, including non-
monetary benefits, annual leave and accumulating sick 
leave that are expected to settle within 12 months of 
the end of the period in which the employees render 
the related services  are recognised in respect of 
employees’ services up to the end of the reporting 
period and are measured at the amounts expected to 
be paid when the liabilities are settled. The liabilities are 
presented as current employee benefit obligations in 
the balance sheet.

Post- employment obligations

Payments to defined contribution retirement benefit 
schemes are recognised as an expense when 
employees have rendered services entitling them to the 
contributions. Payments to state-managed retirement 
benefit schemes are dealt with as payments to defined 
contribution schemes where the Group’s obligations 
under the schemes are equivalent to those arising in a 
defined contribution retirement benefit scheme. The 
Group has no further payment obligations once the 
contributions have been paid.

Year Ended 31 January 2021 96

Share-based payments

24(x) Dividends

Equity-settled share-based payments to employees and 
others providing similar services are measured at the 
fair value of the equity instruments at the grant date. 
The fair value excludes the effect of non-market based 
vesting conditions. Details regarding the determination 
of the fair value of equity settled transactions are set 
out in note 20.

Where share options are awarded to employees, the 
fair value of the option is calculated at the date of grant 
and is subsequently charged to the income statement 
over the vesting period. Non-market vesting conditions 
are taken into account by adjusting the number of 
equity instruments expected to vest at the balance 
sheet date so that, ultimately, the cumulative amount 
recognised over the vesting period is based on the 
number of options that eventually vest. Market vesting 
conditions are factored into the fair value of the options 
granted. As long as all other vesting conditions are 
satisfied, a charge is made irrespective of whether the 
market vesting conditions are satisfied. The cumulative 
expense is not adjusted for failure to achieve a market 
vesting condition.

Fair value is measured using an appropriate option 
pricing model. The expected life used in the model 
has been adjusted, based on management’s best 
estimate, for the effects of non-transferability, exercise 
restrictions and behavioural considerations.

Where equity instruments are granted to persons other 
than employees, the consolidated income statement 
is charged with the fair value of goods and services 
received.

24(w) Contributed equity

Ordinary shares are classified as equity. Incremental 
costs directly attributable to the issue of new shares or 
options are shown in equity as a deduction net of tax 
from the proceeds.

Provision is made for the amount of any dividend 
declared, being appropriately authorised and no longer 
at the discretion of the entity, on or before the end of 
the reporting period but not distributed at the end of 
the reporting period.

24(y) Earnings per share

Basic earnings per share

Basic earnings per share is calculated by dividing:

•  the profit attributable to the owners of the Company, 
excluding any costs of servicing equity other than 
ordinary shares;

•  by the weighted average number of ordinary shares 

outstanding during the financial year.

Diluted earnings per share

Diluted earnings per share adjusts the figures used in 
the determination of basic earnings per share to take 
into account:

•  the after-tax effect of interest and other financing 
costs associated with dilutive potential ordinary 
shares; and 

•  the weighted average number of additional ordinary 
shares that would have been outstanding assuming 
the conversion of all dilutive potential ordinary shares.

24(z) Rounding of amounts

All amounts disclosed in the financial statements and 
notes have been rounded off to the nearest thousand 
pounds sterling unless otherwise stated.

25. CHANGE IN ACCOUNTING POLICIES

There were no changes to accounting policies during 
the year ended 31 January 2021. 

SmartSpace Software PLC Annual ReportPA RENT COMPANY  BALANC E  S H EE T 

Note 

31 January 2021  31 January 2020

£’000 

£’000

97

ASSETS 

Non-current assets 

Investments 

Property, plant and equipment 

Financial assets at amortised cost  

Deferred tax assets 

Total non-current assets 

Current assets 

Prepayments 

Financial assets at amortised cost 

Other receivables 

Cash and cash equivalents 

Total current assets 

Total assets 

LIABILITIES 

Current liabilities 

Trade and other payables 

Other tax liabilities 

Total current liabilities 

Total liabilities 

Net assets 

EQUITY 

Capital and reserves attributable to equity shareholders 

Share capital 

Share premium 

Other reserves 

Retained earnings 

Total equity 

2(b) 

2(a) 

1(a) 

3 

1(a) 

1(a) 

1(b) 

4(a) 

4(a) 

4(b) 

4(c) 

3,567 

10 

9,385 

791 

13,753 

30 

328 

1 

3,781 

4,140 

17,893 

184 

72 

256 

256 

4,894

16

12,151

1,067

18,128

53

85

54

638

830

18,958

129

34

163

163

17,637 

18,795

2,826 

3,830 

1,677 

9,304 

17,637 

2,826

3,830

1,574

10,565

18,795

The accompanying notes are an integral part of these financial statements.

As permitted by Section 408 of the Companies Act 2006 no separate Parent company profit and loss account

has been included in these financial statements. The Parent company loss for the period was £1,261,000 (2020: 
£9,768,000).

The financial statements were approved by the Board of Directors and authorised for issue on 7 May 2021. 

They were signed on its behalf by:

Bruce Morrison 
Chief Financial Officer

Company Number: 5332126

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
98

PA RENT COMPANY  STATEME NT   
OF  CHANGES IN EQU ITY

Share 
capital 

Share  
premium  

Other   Retained 
earnings 

reserves 

At 31 January 2019 

Loss for the year 

Total comprehensive loss for the year 

Transactions with owners in their capacity as owners: 

Issue of ordinary shares as consideration for a  
business combination 

Proceeds from shares issued 

Share issue costs 

Space Connect acquisition deferred share  
issue consideration 

Share based payment charge 

Share based payment charged to subsidiaries 

At 31 January 2020 

Loss for the year 

Total comprehensive loss for the year 

Transactions with owners in their capacity as owners: 

Share based payment charge – continuing operations 

Share based payment charge – discontinued operations 

Share based payment charged to subsidiaries 

£’000 

2,216 

- 

- 

135 

475 

- 

- 

- 

- 

£’000  

1,058  

-  

-  

-  

2,967  

(195) 

-  

-  

-  

£’000  

£’000  

Total

£’000

128  

20,333  

23,735

-  

-  

(9,768) 

(9,768)

(9,768) 

(9,768)

844  

-  

-  

489  

80  

33  

-  

-  

-  

-  

-  

-  

979

3,442

(195)

489

80

33

2,826 

3,830  

1,574  

10,565  

18,795

- 

- 

- 

- 

- 

-  

-  

-  

-  

-  

-  

-  

(1,261) 

(1,261)

(1,261) 

(1,261)

135  

(47) 

15  

-  

-  

-  

135

(47)

15

At 31 January 2021 

2,826 

3,830  

1,677  

9,304  

17,637

The accompanying notes are an integral part of these financial statements.

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
99

PA RENT COMPANY  STATEME NT   
OF  CASH FLOWS

Cash flows from operating activities 

Cash consumed in operations 

Interest received 

Interest paid 

Income tax paid 

Note 

Year ended  

Year ended 
31 January 2021   31 January 2020

£’000  

£’000

5 

(1,210) 

(1,664)

-  

(1) 

(5) 

10  

(1)

-

Net cash outflow from operating activities 

(1,216) 

(1,655)

Cash flows from investing activities 

Payment for property, plant and equipment  

Proceeds from disposal of subsidiary 

Net cash generated from investing activities 

Cash flows from financing activities 

Proceeds from issues of share capital (net of issue costs) 

Loans issued to subsidiary companies 

Net cash used in financing activities 

Net increase / (decrease) in cash and cash equivalents 

Cash and cash equivalents at start of year 

Cash and cash equivalents at end of year 

The accompanying notes are an integral part of these financial statements.

(7) 

4,366  

4,359  

-  

-  

-  

3,143  

638  

3,781  

(10)

750

740

3,247

(8,916)

(5,669)

(6,584)

7,222

638

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
100

NOT ES  TO THE PARENT CO MPANY 
FINA N CIAL STATEMENTS

1. FINANCIAL ASSETS AND FINANCIAL LIABILITIES

This note provides information about the Company’s financial instruments including:

•  an overview of all financial instruments held by the Company;

•  specific information about each type of financial instrument;

•  accounting policies; 

•  information about determining the fair value of the instruments including judgements and estimation uncertainty 

involved.

The Company holds the following financial instruments:

 Financial assets 

31 January 2021 

31 January 2020

Financial assets at amortised cost 

Cash and cash equivalents 

£’000 

9,714  

3,781  

13,495  

£’000

12,290

638 

12,928

 Financial liabilities 

31 January 2021 

31 January 2020

Trade and other payables  

£’000 

184 

184 

£’000

129

129 

The Company’s exposure to various risks associated with the financial instruments is discussed in note 7. The maximum 
exposure to credit risk at the end of the reporting period is the carrying amount of each class of financial assets 
mentioned above.

1(a) Financial assets at amortised cost 

Classifications of financial assets at amortised cost

The Company classifies its financial assets at amortised cost only if both the following criteria are met:

•  the asset is held within a business whose objective is to collect the contractual cash flows; and

•  the contractual terms give rise to cash flows that are solely payments of principal and interest.

Financial assets at amortised cost include the following debt investments:

Loans to subsidiary 

Intercompany balances 

Other financial assets at amortised cost 

Other receivables 

 31 January 2021 
Non-current 

Current 

£’000 

£’000 

Total 

£’000 

   31 January 2020 

Current  Non-current 

£’000 

£’000 

Total

£’000

-  

-  

328  

1  

329  

3,816  

3,816  

5,569  

5,569  

-  

-  

328  

1  

-  

-  

85  

54  

6,060  

6,060 

6,091 

6,091

- 

-  

85

54 

9,385  

9,714  

139  

12,151 

12,290

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
101

Loans to subsidiary

In 2019 the Company issued a loan to its subsidiary, 
SmartSpace Software Limited Pty. The loan is unsecured and 
repayable at 90 days’ notice. Interest accrues daily at a rate 
of 5% per annum. Through the sale of intellectual property to 
other group companies the loan was repaid in full during the 
year ended 31 January 2021. 

In 2018 the Company issued a loan to its subsidiary 
SmartSpace Software Limited. The loan is unsecured, interest 
free and repayable at 90 days’ notice. The fair value of the loan 
is the amortised cost.

As management do not intend to demand repayment of the 
loan in the next year the loan has been classified as non-
current. Further information relating to loans to related parties 
is set out in note 9.

Intercompany balances

The intercompany balances arise from goods and services and 
funding provided to or from subsidiary companies, are interest 
free and repayable on demand. As management do not intend 
to demand repayment of the intercompany balance in the next 
year the balance has been classified as non-current. Fair value 
of the intercompany balances is the amortised cost.

Impairment and risk exposure

At 31 January 2020 the Company had an intercompany balance due from SmartSpace Global Limited of £12.3m. An 
impairment charge of £8,028,000 was recorded in relation to losses expected to arise as part of the disposal of this 
subsidiary in the financial year ended 31 January 2021. As part of the disposal transactions the full value of the loan was 
written off prior to the disposal of SmartSpace Global in August 2020. Note 7 sets out further information about the 
impairment of financial assets and the Company’s exposure to credit risk. 

Loans to subsidiaries are denominated in New Zealand dollars.  As a result, the Company has an exposure to foreign 
currency risk when the loan is repaid. 

Other financial assets at amortised cost

These amounts generally arise from transactions outside the usual operating activities of the Company and include the 
contingent consideration on disposal of subsidiaries.

1(b) Trade and other payables

Current liabilities 

Trade payables 

Payroll liabilities 

Accrued expenses 

Other payables 

31 January 2021 

31 January 2020

£’000 

£’000

48 

5 

98 

33 

184 

53 

4

71 

1 

129

The carrying amounts of trade and other payables are considered to be the same as their fair values.

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
102

2. NON-FINANCIAL ASSETS AND LIABILITIES

This note provides information about the Company’s non-financial assets and liabilities, including specific information 
about each type of non-financial asset and non-financial liability and information about determining the fair value of assets 
and liabilities including judgements and estimation uncertainty involved.

2(a) Property, plant and equipment

Office equipment  

£’000

At 31 January 2020 

Cost or fair value 

Accumulated depreciation 

Net book amount 

Year ending 31 January 2020 

Opening net book amount 

Additions 

Disposals 

Depreciation charge 

Closing net book amount 

At 31 January 2020 

Cost or fair value 

Accumulated depreciation 

Net book amount 

Year ending 31 January 2021 

Opening net book amount 

Additions 

Disposals 

Depreciation charge 

Closing net book amount 

At 31 January 2021 

Cost or fair value 

Accumulated depreciation 

Net book amount 

33

(17)

16

16

10

-

(10)

16

33

(17)

16

16  

8  

(2)

(12)

10  

21  

(11)

10  

Depreciation is provided so as to write off the cost or valuation of assets less their estimated residual values over their 
expected useful economic lives using the straight-line method on the following bases 

•  Office equipment  

3-4 years

SmartSpace Software PLC Annual Report 
 
2(b) Investment in subsidiaries

Shares in group undertakings 

Balance at 1 February 

Disposal of SmartSpace Global Limited 

Balance at 31 January 

103

  31 January 2021 

31 January 2020

£’000  

£’000

4,894  

(1,327) 

3,567  

4,894

-

4,894

Investments in subsidiaries are recorded at cost, which is the fair value of the consideration paid. Details of subsidiary 
undertakings can be seen in note 16 of the Group financial statements.

3. DEFERRED TAX

Deferred tax assets

The balance comprises temporary differences attributable to: 

Tax losses 

Share based payments 

Deferred tax assets 

  31 January 2021 

31 January 2020

£’000 

£’000

721  

70  

791  

1,022

45

1,067

The Company has concluded that deferred tax assets relating to carried forward tax losses will be recoverable against 
future earnings through the use of UK corporation tax group relief provisions. 

 Movements 

Share based payments 

Tax losses  

£’000 

£’000  

24 

21 

45 

25  

70  

764  

258  

1,022  

(301) 

721   

Total

£’000

788

279

1,067

(276)

791  

At 31 January 2019 

Credited to profit and loss 

At 31 January 2020 

Charged to profit and loss 

At 31 January 2021 

4. EQUITY

4(a) Share capital and share premium

Allotted, called up and fully paid: 

31 January 2021 

31 January 2020 

31 January 2021 

31 January 2020

Number 

Number 

£’000 

£’000

Ordinary shares of 10p each 

28,255,823 

28,255,823 

2,826 

2,826

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
104

Movement in ordinary shares 

At 31 January 2019 

Shares issued for acquisition 

Shares issued for cash 

At 31 January 2020 

At 31 January 2021 

               Shares issued 

Number 

Price (p) 

22,157,413 

4,747,587 

1,350,823 

28,255,823 

28,255,823 

72.5 

72.5 

Share  
capital 

Share  Merger 
premium  Reserve 

Total

£’000 

2,216 

475 

135 

2,826 

2,826 

£’000 

£’000

1,058 

2,772 

- 

- 

3,274

3,247

- 

844 

979

3,830 

3,830 

844 

7,500

844 

7,500

Full details of the ordinary shares including movements during the current and prior years, are included in note 10(a) to 
the consolidated accounts.

4(b) Other reserves

Acquisition deferred 
consideration reserve  

At 31 January 2019 

Transactions with owners in their capacity as owners: 

Shares issued for acquisition 

Space Connect acquisition deferred share  
issue consideration 

Share-based payment expense 

Share-based payment charged to subsidiaries  

At 31 January 2020 

Transactions with owners in their capacity as owners: 

Share-based payment expense 

Share-based payment expense – discontinued operations 

£’000  

- 

489 

- 

- 

489 

- 

- 

Merger 
reserve 

£’000 

-  

844  

- 

-  

-  

Share option 
reserves 

Total other  
reserves

£’000  

128  

-   

-  

80   

33   

£’000

128

844  

489

80  

33  

844  

241   

1,574

- 

- 

135  

(32) 

344  

135

(32)

1,677

At 31 January 2021 

489 

844 

Nature and purpose of other reserves

The merger reserve is used when a share issue is undertaken and merger relief is available. The conditions for merger relief 
are when the consideration for shares in another company includes issued shares of the acquirer and on completion of the 
transaction, the Company issuing the shares will have secured at least 90% equity holding in the acquiree.  

The acquisition deferred consideration reserve relates to deferred share consideration for the acquisition of subsidiaries. 

The share-based payments reserve is used to recognise the grant date fair value of options issued to employees but not 
exercised.

4(c) Retained earnings

The movements in retained earnings were as follows:

Balance at 1 February 

Net loss for the period 

Balance at 31 January 

  31 January 2021  

31 January 2020

£’000  

10,565   

(1,261) 

9,304  

£’000

20,333  

(9,768)

10,565

SmartSpace Software PLC Annual Report   
            
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5. CASH FLOW INFORMATION 

5(a) Cash generated from operations

Loss before income tax 

Adjustments for: 

   Depreciation 

   Non-cash employee benefit expense – share-based payments 

   Credit loss 

   Impairment of intercompany balance 

   Gain on disposal of subsidiary 

   Gain on sale of non-current assets 

   Net exchange differences 

   Finance costs - net 

Change in operating assets and liabilities: 

   Movement in financial assets at amortised cost 

   Movement in other operating assets 

   Movement in trade payables 

   Movement in other operating liabilities 

   Movement in provisions 

Cash used in operations 

5(b) Net cash reconciliation

105

Year ended  
  31 January 2021  

Year ended 
31 January 2020

£’000  

(979) 

12  

103  

54  

-  

291  

2  

-  

1  

29  

22  

(5) 

(740) 

- 

£’000

(10,024)

10  

80  

196

8,028

-

-

408

(38)

(77)

(14)

43

(271)

(5)

(1,210) 

(1,664)

The Company does not have any debt therefore net cash is comprised of cash and cash equivalents only. 

Year Ended 31 January 2021  
 
 
 
 
 
 
106

6. EMPLOYEE INFORMATION

6(a) Employee benefits expense 

Wages and salaries 

Share based payments 

Social security costs 

Pension costs 

Total remuneration 

6(b) Average number of people employed

Administration 

Total employees 

Year ended 
  31 January 2021 

Year ended 
31 January 2020

£’000 

649  

80  

83  

22  

834  

£’000

634 

80 

103 

19 

836 

Year ended 
  31 January 2021 

Year ended 
31 January 2020

No. 

4 

4 

No.

6

6

Details of directors remuneration including the highest paid director are provided in the Directors’ remuneration report on 
pages 30 and 31.

7. FINANCIAL RISK MANAGEMENT

The Company’s exposure to financial risks is managed as part of the Group. Full details about how the Group’s exposure 
to financial risks and how these risks could affect the Group’s future financial performance are given in note 13 to the 
consolidated financial statements. Information specific to the Company is given below.

7(a) Credit risk

Credit risk arises from cash balances and contractual cash flows of debt investments and other receivables carried at 
amortised cost.

Risk management

Credit risk is managed on a Group basis. For banks and institutions only independently rated parties with a minimum 
rating of ‘A’ are accepted.

Impairment of loan to subsidiary

The loan to subsidiary is unsecured, interest free and repayable on demand after 3 months notice. The loan is denominated 
in New Zealand dollars and therefore subject to currency fluctuations. As the subsidiary is not expected to be able to 
repay on such a demand, other recovery strategies such as payment over time are considered. After taking into account 
these recovery strategies and possible non-recovery scenarios management have concluded the expected credit losses 
are not material. 

Balances due from related companies

The Company provides funding to its subsidiaries through short term intercompany receivables.  The loans are unsecured, 
interest free and repayable on demand. Where liquid assets are not immediately available to repay the full amount due, 
management consider other recovery strategies including payment over time through cash generated from operations. 
After taking into account these recovery strategies and possible non-recovery scenarios management have concluded the 
expected credit losses are not material.  

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
107

7(b) Liquidity risk

Management monitors rolling forecasts of the Company’s cash balance on the basis of expected cash flows.

Maturity of financial liabilities

The tables below analyse the Company’s financial liabilities into relevant maturity groups based on their contractual 
maturities.

The amounts disclosed in the tables are the contractual undiscounted cash flows. Balances due within 12 months equal 
their carrying balances as the impact of discounting is not significant.

 Contractual maturity  
 of financial liabilities  
 At 31 January 2021 

Trade and other payables 

Total  

 Contractual maturity  
 of financial liabilities  
 At 31 January 2020 

Trade and other payables 

Total  

Less than 
6 months 

£’000 

153  

153  

Less than 
6 months 

£’000 

124 

124 

6-12 
months 

£’000 

31 

31 

6-12 
months 

£’000 

- 

- 

Total 

£’000 

184 

184  

Total 

£’000 

124 

124 

Carrying 
amount

£’000

184 

184 

Carrying 
amount

£’000

124

124

8. CAPITAL MANAGEMENT 

The capital of the Company is managed as part of the capital of the Group as a whole. Full details are contained in note 13 
to the consolidated financial statements.

9. RELATED PARTY TRANSACTIONS

9(a) Transactions with related parties

The following transactions occurred with related parties:

Sales and purchases of services 

   Provision of services to subsidiary undertakings 

Other transactions 

   Subscription for new ordinary shares 

Year ended 
  31 January 2021 

Year ended 
31 January 2020

£’000 

£’000

- 

- 

145

4,421

9(b) Outstanding balances arising from sales and purchases of goods and services

The following balances are outstanding at the end of the reporting period in relation to transactions with related parties:

Receivables 

  Subsidiary undertakings 

  31 January 2021 

31 January 2020

£’000 

£’000

5,569 

6,091

Year Ended 31 January 2021  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
108

9(c) Loans to subsidiary undertaking

Loan to subsidiaries 

   At 1 February 2020 

   Repayments 

   Withholding tax incurred 

   Interest charged 

   Impact of foreign currency exchange rate movement 

   At 31 January 2021 

Loan to subsidiaries 

  At 1 February 2019 

  Cash advanced 

  Interest charged 

  Impact of foreign currency exchange rate movement 

  At 31 January 2020 

No loss allowance was recognised in expense.

9(d) Terms and conditions

 31 January 2021 

SmartSpace 
Software Pty 

SmartSpace 
Software Ltd 

£’000  

£’000  

2,484   

(2,879) 

-  

101   

294   

-   

3,576   

-   

(5) 

-   

245   

3,816   

 31 January 2020 

SmartSpace 
Software Pty 

SmartSpace 
Software Ltd 

£’000  

£’000  

-   

2,589   

29   

(134) 

2,484   

3,840   

-   

-   

(264) 

3,576   

Total

£’000

6,060  

(2,879)

(5)

101  

539  

3,816  

Total

£’000

3,840  

2,589  

29

(398)

6,060

The loan to SmartSpace Software Pty Limited was unsecured and repayable at 90 days’ notice. Interest accrues at a rate 
of 5% per annum.

The loan to SmartSpace Software Limited is unsecured and repayable at 90 days’ notice and is interest free.

10. INFORMATION INCLUDED IN THE NOTES TO THE CONSOLIDATED FINANCIAL 
STATEMENTS

Some of the information included in the notes to the consolidated financial statements is directly relevant to the financial 
statements of the Company. Please see the following:

Note 16  

Note 18 

Note 19(b) 

Note 19(c) 

Note 20 

Note 23 

- 

- 

- 

-  

- 

- 

Interest in other entities

Events occurring after the end of the reporting period

Related party transactions: Key management personnel

Related party transactions: Directors

Share based payments

Auditors’ remuneration

SmartSpace Software PLC Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
109

11. SUMMARY OF SIGNIFICANT 
ACCOUNTING POLICIES

This note provides a list of the significant accounting 
policies adopted in the preparation of these financial 
statements to the extent they have not already been 
disclosed in the other notes above. These policies have 
been consistently applied to all the years presented, 
unless otherwise stated. 

11(a) Basis of preparation

Compliance with IFRS

The financial statements of SmartSpace Software plc 
have been prepared in accordance with International 
Accounting Standards in conformity with the 
Companies Act 2006. 

Historical cost convention   

The financial statements have been prepared under 
the historical cost convention except for contingent 
consideration payable which is measured at fair value.

Standards and interpretations not yet applied by the 
Company

Certain new accounting standards and interpretations 
have been published that are not mandatory for the 
year end 31 January 2021 and have not been early 
adopted by the Company. None of these are expected 
to have a material impact on the Company in the 
current or future reporting periods and on foreseeable 
future transactions. Standards and interpretations 
adopted in the year had no significant impact (See note 
24(a) of the Group financial statements). 

Going concern

The ability of the Parent Company to continue as 
a going concern is contingent upon the ongoing 
viability of the Group.  The financial statements for 
the Group and the Parent Company are prepared on a 
going concern basis notwithstanding that the Group 
has reported an operating loss of £2,717,000 for the 
year to 31 January 2021 (2020: £2,365,000 loss), net 
cash outflow from continuing operating activities of 
£1,639,000 (2020: £1,849,000).

At 31 January 2021 the Group had £4.5m of gross cash, 
three operating segments and a central overhead to 
support. Cash forecasts for each segment and the 
consolidated group have been prepared for a period 
of twelve months from the date of signing the balance 
sheet. 

These forecasts take into account the Group’s 
assessment of the likely impacts of the Covid-19 
pandemic together known levels of governmental 
support. Furthermore the forecasts have been stress 
tested to take into account varying degrees of 
reductions in customer purchases and subscriptions, 
delays in product launches and new sales wins, and 
extended customer payment days.

On the basis of this review, the Directors believe that 
the Group and the Parent Company will continue to 
operate within the resources currently available to it 
over the forecast period.

Based on the above, the Directors believe it remains 
appropriate to prepare the Group and Parent company 
Financial statements on the going concern basis. 

Year Ended 31 January 2021 110

11(b) Investment in subsidiaries

Investment in subsidiaries are held at cost less 
accumulated impairment losses.

11(c) Functional and presentation currency

The financial statements are prepared in pounds 
sterling which is the Company’s functional and 
presentation currency. All transactions undertaken 
by the Company are denominated in pounds sterling 
other than the loans to SmartSpace Software Limited 
and SmartSpace Software Pty Limited which are 
denominated in New Zealand dollar and Australian 
dollars respectively. 

11(d) Income tax

The income tax expense or credit for the period is the 
tax payable on the current period’s taxable income 
based on the applicable income tax rate for the 
jurisdiction adjusted by changes in deferred tax assets 
and liabilities attributable to temporary differences and 
to unused tax losses.

The current income tax charge is calculated on 
the basis of the tax laws enacted or substantively 
enacted at the end of the reporting period in the UK. 
Management periodically evaluates positions taken 
in tax returns with respect to situations in which 
applicable tax regulation is subject to interpretation. It 
established provisions where appropriate on the basis 
of amounts expected to be paid to the tax authorities.  

Deferred income tax is provided in full, using the 
liability method, on temporary differences arising 
between the tax bases of assets and liabilities and their 
carrying amounts in the financial statements. Deferred 
income tax is also not accounted for if it arises from the 
initial recognition of an asset or liability in a transaction 
other than a business combination that at the time of 
the transaction, affects neither accounting nor taxable 
profit or loss. Deferred income tax is determined 
using tax rates (and laws) that have been enacted 
or substantively enacted by the end of the reporting 
period and are expected to apply when the related 
deferred income tax asset is realised or the deferred 
income tax liability is settled.

Deferred tax assets are recognised only if it is probable 
that future taxable amounts will be available to utilise 
those temporary losses.

Deferred tax assets and liabilities are offset when there 
is a legally enforceable right to offset current tax assets 
and liabilities and when the deferred tax balances 
relate to the same taxation authority. Current tax assets 
and liabilities are offset where the entity has a legally 
enforceable right to offset and intends to settle on a 
net basis, or to realise the asset and settle the liability 
simultaneously.

Current and deferred tax is recognised in profit or 
loss except to the extent that it relates to items 
recognised in other comprehensive income or directly 
in equity. In this case, the tax is also recognised in 
other comprehensive income or directly in equity, 
respectively. 

11(e) Cash and cash equivalents

For the purpose of presentation in the statement of 
cash flows, cash and short term equivalents includes 
cash on hand, deposit held at call with financial 
institutions, other short-term, highly liquid investments 
with original maturities of three months that are readily 
convertible to known amounts of cash and which are 
subject to an insignificant risk of changes in value.

11(f) Financial assets

Classification

The Company classifies its financial assets in the 
following measurement categories:

•  those to be measured subsequently at fair value 
(either through other comprehensive income or 
through profit or loss)

•  those to be measured at amortised cost.

The classification depends on the entity’s business 
model for managing the financial assets and the 
contractual terms of the cash flows.

For assets measured at fair value, gains and losses 
will be recorded either in profit or loss or in other 
comprehensive income.

SmartSpace Software PLC Annual ReportMeasurement

At initial recognition the Company measures a financial 
asset at its fair value plus in the case of a financial 
asset not at fair value through profit or loss (FVPL), 
transaction costs that are directly attributable to the 
acquisition of the financial asset. Transaction costs of 
financial assets carried at FVPL are expensed in profit 
or loss. 

Impairment

The Company assesses, on a forward-looking basis, 
the expected credit losses associated with its financial 
assets carried at amortised cost. The impairment 
methodology applied depends on whether there has 
been a significant increase in credit risk.

11(g) Property, plant and equipment

Property, plant and equipment is stated at historical 
cost less depreciation. Historical cost includes 
expenditure that is directly attributable of the 
acquisition of the items.

Subsequent costs are included in the asset’s 
carrying amount or recognised as a separate asset, 
as appropriate, only when it is probable that future 
economic benefits associated with the item will flow to 
the Company and the cost of the item can be measured 
reliably.  The carrying amount of any component 
accounted for as a separate asset is derecognised 
when replaced. All other repairs and maintenance are 
charged to profit or loss during the reporting period in 
which they are incurred. 

The depreciation methods and periods used by the 
Company are disclosed in note 2(a).

The assets’ residual values and useful lives are reviewed, 
and adjusted if appropriate, at the end of each 
reporting period.

The carrying value is assessed annually and any 
impairment is charged to the income statement.

Gains or losses on disposals are determined by 
comparing proceeds with carrying amount. These are 
included in profit or loss. 

An item of property or plant is derecognised upon 
disposal or when no future economic benefits are 
expected to arise from the continued use of the asset. 
The gain or loss arising on the disposal or scrappage of 
an asset is determined as the difference between sales 
proceeds and the carrying value of the asset and is 
recognised in income. 

11(h) Trade and other payables

These amounts represent liabilities for goods and 
services provided to the Company prior to the end 
of the financial year which are unpaid. The amounts 
are unsecured and are usually paid within 30 days of 
recognition. Trade and other payables are presented as 

111

current liabilities unless payment is not due within 12 
months after the reporting period. They are recognised 
initially at their fair value and subsequently measured 
as amortised cost using the effective interest method.

11(i) Employment benefits

Short- term obligations

Liabilities for wages and salaries, including non-
monetary benefits, annual leave and accumulating sick 
leave that are expected to settle within 12 months of 
the end of the period in which the employees render 
the related services  are recognised in respect of 
employees’ services up to the end of the reporting 
period and are measured at the amounts expected to 
be paid when the liabilities are settled. The liabilities are 
presented as current employee benefit obligations in 
the balance sheet.

Post- employment obligations

Payments to defined contribution retirement benefit 
schemes are recognised as an expense when 
employees have rendered services entitling them to the 
contributions. Payments to state-managed retirement 
benefit schemes are dealt with as payments to defined 
contribution schemes where the Company’s obligations 
under the schemes are equivalent to those arising in a 
defined contribution retirement benefit scheme. The 
Company has no further payment obligations once the 
contributions have been paid.

Year Ended 31 January 2021 112

Share-based payments

11(j) Contributed equity

Equity-settled share-based payments to employees and 
other providing similar services are measured at the 
fair value of the equity instruments at the grant date. 
The fair value excludes the effect of non-market based 
vesting conditions. Details regarding the determination 
of the fair value of equity settled transactions are set 
out in note 20 to the consolidated financial statements.

Where share options are awarded to employees, the 
fair value of the option is calculated at the date of grant 
and is subsequently charged to the income statement 
over the vesting period. Non-market vesting conditions 
are taken into account by adjusting the number of 
equity instruments expected to vest at the balance 
sheet date so that, ultimately, the cumulative amount 
recognised over the vesting period is based on the 
number of options that eventually vest. Market vesting 
conditions are factored into the fair value of the options 
granted. As long as all other vesting conditions are 
satisfied, a charge is made irrespective of whether the 
market vesting conditions are satisfied. The cumulative 
expense is not adjusted for failure to achieve a market 
vesting condition.

Fair value is measured using an appropriate option 
pricing model. The expected life used in the model 
has been adjusted, based on management’s best 
estimate, for the effects of non-transferability, exercise 
restrictions and behavioural considerations.

Where equity instruments are granted to persons other 
than employees, the consolidated income statement 
is charged with the fair value of goods and services 
received.

Ordinary shares are classified as equity. Incremental 
costs directly attributable to the issue of new shares or 
options are shown in equity as a deduction net of tax 
from the proceeds.

11(k) Dividends

Provision is made for the amount of any dividend 
declared, being appropriately authorised and no longer 
at the discretion of the entity, on or before the end of 
the reporting period but not distributed at the end of 
the reporting period.

11(l) Rounding of amounts

All amounts disclosed in the financial statements and 
notes have been rounded off to the nearest thousand 
pounds sterling unless otherwise stated.

12. EVENTS OCCURRING AFTER THE END 
OF THE REPORTING PERIOD

See note 18 of the Group financial statements for events 
occurring after the end of the reporting period. 

13. CHANGE IN ACCOUNTING POLICIES

There are no changes to report. 

SmartSpace Software PLC Annual Report