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Sonos, Inc.

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FY2020 Annual Report · Sonos, Inc.
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_________________________________________________________________
Form 10-K
_________________________________________________________________
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended October 3, 2020 
or

☐

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

Commission File Number: 001-38603
_________________________________________________________________
SONOS, INC.

(Exact name of Registrant as specified in its charter)
_________________________________________________________________

Delaware
(State or other jurisdiction
of incorporation or organization)
614 Chapala Street
(Address of principal executive offices)

Santa Barbara

CA

03-0479476
(I.R.S. Employer Identification No.)

93101
(Zip code)

805-965-3001
Registrant’s telephone number, including area code

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, $0.001 par value

Trading Symbol
SONO

Name of each exchange on which registered
The Nasdaq Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None
_________________________________________________________________
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐ No x

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No x

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for 
the past 90 days. Yes x No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 
Yes x No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an 
emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in 
Rule 12b-2 of the Exchange Act (Check one):

Large accelerated filer

Non-accelerated filer

Emerging Growth Company

x

☐

☐

Accelerated filer

Smaller reporting company

☐

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control 
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its 
audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No x

The aggregate market value of the shares of SONO common stock held by non-affiliates of the registrant as of March 27, 2020, the last business day of the 
registrant's most recently completed second fiscal quarter, was $880.9 million based on the closing price of $8.62 as reported by The Nasdaq Global Select 
Market System.

As of November 9, 2020, the registrant had 112,848,052 shares of common stock outstanding, $0.0001 par value per share.

DOCUMENTS INCORPORATED BY REFERENCE

Part III incorporates by reference certain information from the registrant’s definitive proxy statement (the "2021 Proxy Statement") relating to its 2021 Annual 
Meeting of Stockholders. The 2021 Proxy Statement will be filed with the United States Securities and Exchange Commission within 120 days after the end of 
the fiscal year to which this report relates.

TABLE OF CONTENTS

Page

Part I

Item 1
Item 1A Risk Factors

Business

Item 1B

Unresolved Staff Comments

Item 2

Item 3

Item 4

Part II

Item 5

Item 6

Item 7

Properties

Legal Proceedings

Mine Safety Disclosures

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities
Selected Consolidated Financial and Other Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 7A Quantitative and Qualitative Disclosures About Market Risk

Item 8

Item 9

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A Controls and Procedures

Item 9B

Other Information

Part III

Item 10

Item 11

Item 12

Item 13

Item 14

Part IV

Directors, Executive Officers and Corporate Governance

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Item 15

Exhibits, Financial Statement Schedules

Signatures

Item 16

Form 10-K Summary

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Forward-Looking Statements

This Annual Report on Form 10-K contains forward-looking statements. All statements other than statements of historical 
fact  contained  in  this  Annual  Report  on  Form  10-K,  including  statements  regarding  future  operations,  are  forward-looking 
statements. In some cases, forward-looking statements may be identified by words such as "believe," "may," "will," "estimate," 
"continue,"  "anticipate,"  "intend,"  "could,"  "would,"  "expect,"  "objective,"  "plan,"  "potential,"  "seek,"  "grow,"  "target,"  "if," 
and similar expressions intended to identify forward-looking statements. We have based these forward-looking statements on 
our  current  expectations  and  projections  about  future  events  and  trends  that  we  believe  may  affect  our  financial  condition, 
results of operations, business strategy, short-term and long-term business operations and objectives and financial needs. These 
forward-looking statements are subject to a number of risks, uncertainties and assumptions, including those described in the 
section titled "Risk Factors" set forth in Part I, Item 1A of this Annual Report on Form 10-K and in our other filings with the 
Securities  and  Exchange  Commission  (the  "SEC").  Moreover,  we  operate  in  a  very  competitive  and  rapidly  changing 
environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess 
the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results 
to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties 
and assumptions, the future events and trends discussed in this Annual Report on Form 10-K may not occur, and actual results 
may  differ  materially  and  adversely  from  those  anticipated  or  implied  in  the  forward-looking  statements.  Forward-
looking statements contained in this Annual Report on Form 10-K include, but are not limited to, statements about:

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our expectations regarding our results of operations, including gross margin, financial condition and cash flows;

our expectations regarding the development and expansion of our business;

anticipated trends, challenges and opportunities in our business and in the markets in which we operate;

competitors and competition in our markets;

our ability to maintain and promote our brand and expand brand awareness;

our ability to successfully develop and introduce new products;

our ability to manage our international operations;

the effects of tariffs, trade barriers and retaliatory trade measures;

our ability to expand our customer base and expand sales to existing customers;

our expectations regarding development of our direct-to-consumer sales channels;

expansion of our partner network;

the impact of the COVID-19 pandemic on our business and our response to it;

our ability to retain and hire necessary employees and staff our operations appropriately;

the timing and amount of certain expenses and our ability to achieve operating leverage over time; and

our ability to maintain, protect and enhance our intellectual property.

We caution you that the foregoing list may not contain all of the forward-looking statements made in this Annual Report on 

Form 10-K.

You  should  not  rely  upon  forward-looking  statements  as  predictions  of  future  events.  The  events  and  circumstances 
reflected in the forward-looking statements may not be achieved or occur. Although we believe that the expectations reflected in 
the  forward-looking  statements  are  reasonable,  we  cannot  guarantee  future  results,  levels  of  activity,  performance  or 
achievements. Except as required by law, we do not intend to update any of these forward-looking statements after the date of 
this Annual Report on Form 10-K or to conform these statements to actual results or revised expectations.

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You should read this Annual Report on Form 10-K with the understanding that our actual future results, levels of activity, 

performance and events and circumstances may be materially different from what we expect.

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Item 1: Business

Overview

PART I

Sonos  is  one  of  the  world's  leading  sound  experience  brands.  As  the  inventor  of  multi-room  wireless  audio  products, 
Sonos' innovation helps the world listen better by giving people access to the content they love and allowing them to control 
it  however  they  choose.  Known  for  delivering  an  unparalleled  sound  experience,  thoughtful  design  aesthetic,  simplicity  of 
use and an open platform, Sonos makes a breadth of audio content available to anyone.

Our  sound  system  provides  an  immersive  listening  experience  created  by  our  thoughtfully  designed  speakers  and 
components, our proprietary software platform and the ability to wirelessly stream the content our customers love from the 
services  they  prefer.  We  manage  the  complexity  of  delivering  a  seamless  customer  experience  in  a  multi-user  and  open-
platform environment. The Sonos sound system is easy to set up, use, and expand to bring audio to any room in the home. 
Through  our  software  platform,  we  frequently  enhance  features  and  services  on  our  products,  improving  functionality  and 
customer experience.

Sonos sits at the intersection of emerging consumer technology and entertainment trends. The proliferation of streaming 
services and the rapid adoption of voice assistants are significantly changing audio consumption habits and how consumers 
interact with the internet. As a leading sound system for consumers, content partners and developers, Sonos is capitalizing on 
the large market opportunity created by these dynamics.

We  debuted  the  world’s  first  multi-room  wireless  sound  system  in  2005  and  have  since  been  a  leading  innovator  in 
wireless  home  audio.  Today,  our  products  include  wireless  and  home  theater  speakers,  components,  and  accessories  to 
address consumers’ evolving home audio needs. In addition to new product launches, we frequently introduce new features 
across  our  platform,  providing  our  customers  with  enhanced  functionality,  services,  improved  sound,  and  an  enriched  user 
experience. 

We  are  committed  to  continuous  technological  innovation  as  evidenced  by  our  growing  global  patent  portfolio.  We 

believe our patents comprise the foundational intellectual property for wireless multi-room and other audio technologies. 

Our network of partners provides our customers with access to voice control, streaming music, internet radio, podcasts 
and audiobook content, enabling them to control and listen to an expansive range of audio entertainment. Our platform has 
attracted  a  broad  range  of  approximately  100  streaming  content  providers,  such  as  Apple  Music,  Pandora,  Spotify,  and 
TuneIn. These partners find value in our independent platform and access to our millions of desirable and engaged customers.

As  of  October  3,  2020,  we  had  a  total  of  nearly  31.6  million  products  registered  in  approximately  10.9  million 
households  globally,  including  the  addition  of  over  1.8  million  new  households  during  fiscal  2020.  Our  customers  have 
typically  purchased  additional  Sonos  products  over  time.  As  of  October  3,  2020,  61%  of  our  10.9  million  households  had 
registered more than one Sonos product. We also estimate that our customers listened to 10.2 billion hours of audio content 
using our products in fiscal 2020, which represents 32.8% growth from fiscal 2019.

Our  innovative  products,  seamless  customer  experience,  and  expanding  global  footprint  have  driven  15  consecutive 
years of sustained revenue growth since our first product launch. We generate revenue from the sale of our Sonos speaker 
products, including wireless speakers and home theater speakers, from our Sonos system products, which largely comprises 
our component products, and from partner products and other revenue, including partnerships with IKEA and Sonance, Sonos 
and third-party accessories, licensing, and advertising revenue. 

Our  growth  is  driven  by  both  new  customers  buying  our  products  as  well  as  existing  customers  continuing  to  add 
products  to  their  Sonos  systems.  In  fiscal  2020,  existing  customers  accounted  for  approximately  41.2%  of  new  product 
registrations. We sell our products primarily through over 10,000 third-party physical retail stores, including custom installers 
of  home  audio  systems.  We  also  sell  through  select  e-commerce  retailers  and  our  website  sonos.com.  Our  products  are 
distributed in over 50 countries, with 47.4% of our revenue in fiscal 2020 generated outside the United States.

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Our Products 

Our portfolio of products encourages customers to uniquely tailor their Sonos sound systems to best meet their sound and 

design preferences.

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Sonos speakers. Sonos speakers comprises our wireless speakers and home theater products, including: 

Product
Arc

Launch Date
June 2020

Five

June 2020

Sub (Gen 3)

June 2020

Move

September 2019

One SL

September 2019

Beam

One

June 2018

Description

Our premium smart soundbar for TV, movies, music, gaming, and 
more. Replaced Playbar, our first smart soundbar released in April 
2013 and Playbase, our powerful sound base for TVs released in 
2017.

Our high fidelity speaker for superior sound. Originally launched as 
Play:5 (Gen 1) in November 2009 and completely redesigned in 
November 2015 as Play:5 (Gen 2).

Our wireless subwoofer for deep bass. Originally introduced as Sub 
(Gen 1) in June 2012.
Our durable, battery-powered smart speaker for outdoor and indoor 
listening.
Our powerful microphone-free speaker for music and more. Replaced 
Play:1 which was introduced in October 2013.
Our smart, compact soundbar for TV, music, and more.

October 2017

Our powerful smart speaker with voice control built in.

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Sonos System Products. Sonos system products comprises our component and other products which allow customers to 
convert third-party wired systems, stereo systems and home theater set-ups into our easy-to-use, wirelessly controlled 
streaming music system, including:

Product
Port

Launch Date
September 2019

Description
Our versatile streaming component for stereos or receivers. Replaced 
Connect which launched in January 2007.

Amp

February 2019

Our versatile amplifier powering all our customers’ entertainment. 
Replaced Connect:Amp which launched in September 2012.

Boost

August 2014

Our simple WiFi extension for uninterrupted listening.

Partner  Products  and  Other  Revenue.  Partner  products  and  other  revenue  category  comprises  products  sold  in 
connection  with  our  partnerships,  accessories,  professional  services,  licensing,  and  advertising  revenue.  Products  in 
this  category  are  comprised  of  accessories  that  allow  our  customers  to  integrate  our  products  seamlessly  into  their 
homes as well as products manufactured by and/or sold by our partners, including:

Product
IKEA module units

Description
Hardware and embedded software integrated into final products manufactured and sold 
by IKEA. Current IKEA products include SYMFONISK bookshelf speaker and lamp.

Sonos Architectural by 
Sonance

Accessories

Introduced in February 2019, a collection of installed passive speakers for indoor and 
outdoor use designed and optimized for Amp in partnership with Sonance, including 
in-ceiling, in-wall, and outdoor speakers. 
Stands, mounts, shelves, cables, chargers, and more.

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Our Software 

Our proprietary software is the foundation of the Sonos sound system and further differentiates our products and services 

from those of our competitors.   

In April 2020, we introduced Sonos Radio, a free, ad-supported streaming radio experience bringing together more than 

60,000 stations from multiple streaming partners alongside original programming from Sonos.

In June 2020, we introduced Sonos S2, a powerful new app and operating system to enable a new generation of Sonos 
products  and  experiences,  which  includes  new  features,  usability  updates,  and  more  personalization  while  also  enabling 
higher resolution audio technologies for music and home theater.

Our software provides the following key benefits: 

• Multi-room  experience.  Our  system  enables  our  speakers  to  work  individually  or  together  in  synchronized  playback 

groups, powered by wireless network capabilities to route and play audio optimally.

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Open platform for content partners. Our platform enables customers to easily search and browse for content from a list 
of more than 100 content partners from around the world including stations, artists, albums, podcasts, audio books, and 
more. Content partners can connect to Sonos via our platform and find a new and growing audience for their catalogs.

Intuitive and flexible control. Our customers can control their experiences through the Sonos app, voice control, from 
Sonos  devices  directly,  or  an  expanding  number  of  third-party  apps  and  smart  devices.  As  our  customers  navigate 
across different controllers, our technology synchronizes the control experience across the Sonos platform to deliver 
the music and entertainment experience they desire.

Smart audio. We have made significant investments in our engineering team and audio technology. For example, we 
invented technology to allow two or more of our speakers to pair wirelessly and create multi-channel sound, thereby 
enabling a much broader sound field. In addition, our Trueplay technology utilizes the microphones on an iOS device 
to analyze room attributes, speaker placement and other acoustic factors in order to improve sound quality. We also 
developed Automatic TruePlay to deliver the same audio tuning experience, directly using the microphones integrated 
to our speakers and make this available to iOS and Android users.

Home theater. Our platform enables flexible, wireless home theater configurations supporting a variety of formats.

Continuous Improvement. Our software platform and cloud service enables feature enhancements and delivery of new 
experiences on an ongoing basis, so the Sonos experience improves for customers over time.

Our Partner Ecosystem

We have built a platform that attracts partners to enable our customers to play content from their preferred services. Our 

partners span across content, control, and third-party applications: 

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Content. We partner with a broad range of content providers, such as streaming music services, internet radio stations, 
and podcast services, allowing our customers to enjoy their audio content from whichever source they desire. 

Control.  We  provide  our  customers  with  multiple  options  to  control  their  home  audio  experiences,  including  voice 
control and direct control from within selected streaming music service apps. Our voice-enabled speaker products have 
Amazon Alexa and Google Assistant functionality, making our platform the first to offer consumers the ability to buy 
a single smart speaker with more than one voice assistant choice.

Third-party partnerships. We partner with third-party developers to build new applications and services on top of the 
Sonos  platform,  increasing  customer  engagement  and  creating  new  experiences  for  our  customers,  such  as 
architectural in-ceiling, in-wall and outdoor speakers in partnership with Sonance, as well as a bookshelf speaker and 
table lamp speaker in partnership with IKEA. 

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Our Competitive Strengths

We  believe  the  following  combination  of  capabilities  and  features  of  our  business  model  distinguish  us  from  our 

competitors and position us well to capitalize on our opportunities:

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Leading sound system. We have developed and refined our sound system over the last 17 years. Our effort has resulted 
in significant consumer awareness and market share among home audio professionals. For example, a 2020 product 
study by CE Pro ranked Sonos as the leading brand in the wireless speakers, soundbar, and subwoofer categories. Our 
92% share in the wireless speakers category among these industry professionals significantly outpaces our competitors.

Proprietary  Sonos  app  and  software  platform.  We  offer  our  customers  a  mobile  app  that  controls  the  Sonos  sound 
system and the entire listening experience. Customers can stream different audio content to speakers in different rooms 
or  the  same  audio  content  synchronized  throughout  the  entire  home.  Additionally,  the  Sonos  app  enables  universal 
search, the ability to search for audio content across streaming services and owned content to easily find, play or curate  
music.

Platform  enables  freedom  of  choice  for  consumers.  Our  broad  and  growing  network  of  partners  provides  our 
customers  with  access  to  voice  control,  streaming  music,  internet  radio,  podcasts  and  audiobook  content,  enabling 
them  to  listen  to  the  content  they  love  from  the  services  they  prefer.  Our  platform  attracts  a  broad  set  of  content 
providers, including leading streaming music services and third-party developers.

Differentiated  consumer  experience  creates  engaged  households  who  often  repeat  purchase.  We  deliver  a 
differentiated customer experience to millions of households every day, cultivating a passionate and engaged customer 
base.  Long-term  engagement  with  our  products  and  our  ability  to  continuously  improve  the  functionality  of  our 
existing  products  through  software  updates  leads  to  attractive  economics  as  customers  add  products  to  their  Sonos 
sound systems.

Commitment  to  innovation  drives  continuous  improvement.  We  have  made  significant  investments  in  research  and 
development since our inception and believe that we own the foundational intellectual property of wireless multi-room 
and other audio technologies. We have significantly expanded the size of our patent portfolio in recent years. In 2019, 
the strength of our patent portfolio placed us 3rd in Electronics in the 1790 Analytics Patent Scorecards study.

Sound system expansion drives attractive financial model. We generate significant revenue and profits from customers 
purchasing additional products to expand their Sonos sound systems. Existing households represented approximately 
41% of new product registrations in fiscal 2020. We have proven our ability to profitably add new homes, and develop 
new experiences that drive existing customers to add additional products to their home. We believe that we have yet to 
fully  realize  the  lifetime  value  of  our  customer  base.  We  believe  this  aspect  of  our  financial  model  will  continue  to 
contribute to our ability to achieve sustainable, profitable growth over the long term.

Our Growth Strategies

Key elements of our growth strategy include:

Continued introduction of innovative products and services. To address our market opportunity, we have developed a 
long-term  roadmap  to  deliver  innovative  products,  services  and  software  enhancements.  We  intend  to  continue  to 
introduce products and services across multiple categories designed for enjoyment in all the places and spaces that our 
customers listen to audio content, including outside of the home. Executing on our roadmap will position us to acquire 
new customers, increase sales to existing customers and improve the customer experience. 

Expansion of direct-to-consumer efforts and building relationships with existing and prospective customers. In fiscal 
2020, we generated 21.4% of total revenue through our direct-to-consumer channel, primarily sonos.com, compared to 
12%  in  fiscal  2019.  We  expect  that  our  direct-to-consumer  channel  will  continue  to  contribute  to  our  growth.  We 
intend  to  continue  to  build  direct  relationships  with  current  and  prospective  customers  through  sonos.com  and  the 
Sonos app to drive direct sales.

Expand partner ecosystem to enhance platform. We intend to deepen our relationships with our current partners and 
expand our partner ecosystem to provide our customers access to streaming music services, voice assistants, internet 
radio, podcasts and audiobook content. 

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Increase  brand  awareness  in  existing  geographic  markets.  We  intend  to  increase  our  household  penetration  rates  in 
our  existing  geographic  markets  by  increasing  brand  awareness,  expanding  our  product  offerings  and  growing  our 
partner ecosystem.

Expansion  into  new  geographic  markets.  Geographic  expansion  represents  a  growth  opportunity  in  currently 
underserved  countries.  We  intend  to  expand  into  new  countries  over  time  by  employing  country-specific  marketing 
campaigns and distribution channels.

Research and Development

Our research and development team develops new software and hardware products as well as improves and enhances our 
existing software and hardware products to address customer demands and emerging trends. Our team has worked on features 
and enhancements to the Sonos system including development and improvements to the Sonos app, product setup, Trueplay 
tuning and the ability to use Alexa or Google voice services. Our audio team has developed a series of acoustic technologies 
which enabled us to create speakers that produce high-fidelity sound. Our wireless and radio team set a world-class wireless 
performance  that  enabled  multi-room  experience,  wireless  surround  sound,  and  many  more  applications.  Our  industrial 
design  and  mechanical  engineering  teams  developed  a  cohesive,  unique  family  of  products  across  multiple  categories  and 
use-cases such as home theater, all-in-one, and portable. These products demonstrate a range of proprietary manufacturing 
and  design  details,  logo  application  techniques,  and  assembly  architecture.  The  products  and  software  we  develop  require 
significant  technological  knowledge  and  expertise  to  develop  at  a  competitive  pace.  We  believe  our  research  and 
development  capabilities  and  our  intellectual  property  differentiates  us  from  our  competitors.  We  intend  to  continue  to 
significantly invest in research and development to bring new products and software to market and expand our platform and 
capabilities.  

Sales and Marketing

We sell our products primarily through over 10,000 third-party physical retail stores, including custom installers of home 
audio systems, and our products are distributed in more than 50 countries. The majority of our sales are transacted through 
traditional  physical  retailers,  including  on  their  websites.  We  also  sell  through  online  retailers,  to  custom  installers  who 
bundle  our  products  with  services  that  they  sell  to  their  customers,  and  directly  through  our  website  sonos.com.  We  sell 
products internationally through distributors and through retailers. 

We invest in customer experience and customer relationship management to drive loyalty, word-of-mouth marketing and 
growth  of  our  direct  channels.  Our  marketing  investments  are  focused  on  driving  profitable  growth  through  advertising, 
public  relations  and  brand  promotion  activities,  including  digital,  sponsorships,  brand  activations  and  collaborations,  and 
channel  marketing.  We  intend  to  continue  to  invest  significant  resources  in  our  marketing  and  brand  development  efforts, 
including investing in capital expenditures on product displays to support our retail channel partners.

Manufacturing, Logistics and Fulfillment

We  outsource  the  manufacturing  of  our  speakers  and  components  to  contract  manufacturers,  using  our  design 
specifications.  Our  products  are  manufactured  by  contract  manufacturers  in  China  and  during  fiscal  2020,  we  began  to 
diversify our supply chain through the addition of contract manufacturing in Malaysia.

Our  contracts  with  our  contract  manufacturers  do  not  obligate  them  to  supply  products  to  us  in  any  specific  quantity, 
except as specified in our purchase orders that are aligned with forecasts based on terms and conditions of the contract. The 
vast majority of our products are shipped to our third-party warehouses which we then ship to our distributors, retailers and 
directly to our customers. Our third-party warehouses are located in the United States in California and Pennsylvania, as well 
as internationally in Australia, Canada, the Netherlands, China, and Japan.

We  use  a  small  number  of  logistics  providers  for  substantially  all  of  our  product  delivery  to  both  distributors  and 

retailers. This approach allows us to reduce order fulfillment time, reduce shipping costs and improve inventory flexibility.

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Competition

We  compete  against  established,  audio-focused  sellers  of  speakers  and  sound  systems  such  as  Bang  &  Olufsen,  Bose, 
Samsung (and its subsidiaries Harman International and JBL), Sony and Sound United (and its subsidiaries Denon and Polk), 
and against developers of voice-enabled speakers and other voice-enabled products such as Amazon, Apple and Google. In 
some cases, our competitors are also our partners in our product development and resale and distribution channels. Many of 
our  competitors  have  significant  market  share,  diversified  product  lines,  well-established  supply  and  distribution  systems, 
strong  worldwide  brand  recognition,  loyal  customer  bases  and  significant  financial,  marketing,  research,  development  and 
other resources.

The principal competitive factors in our market include:

• brand awareness and reputation;
• breadth of product offering;
• price;
• sound quality;
• multi-room and wireless capabilities;
• customer support;
• product quality and design;
• ease of setup and use; and
• network of technology and content partners.

We believe we compete favorably with our competitors on the basis of the factors described above.

Intellectual Property

Intellectual  property  is  an  important  aspect  of  our  business,  and  we  seek  protection  for  our  intellectual  property  as 
appropriate. To establish and protect our proprietary rights, we rely upon a combination of patent, copyright, trade secret and 
trademark laws and contractual restrictions such as confidentiality agreements, licenses and intellectual property assignment 
agreements.  We  maintain  a  policy  requiring  our  employees,  contractors,  consultants  and  other  third  parties  to  enter  into 
confidentiality and proprietary rights agreements to control access to our proprietary information. These laws, procedures and 
restrictions  provide  only  limited  protection,  and  any  of  our  intellectual  property  rights  may  be  challenged,  invalidated, 
circumvented,  infringed  or  misappropriated.  There  is  no  guarantee  that  we  will  prevail  on  any  patent  infringement  claims 
against third parties. Furthermore, the laws of certain countries do not protect proprietary rights to the same extent as the laws 
of the United States, and we therefore may be unable to protect our proprietary technology in certain jurisdictions.

We currently hold over one thousand issued patents, including design and utility patents, and are pursuing hundreds of 
patent  applications  throughout  the  world.  Our  patents  expire  at  various  times.  Our  patents  and  patent  applications  include 
technology for the ability to stream content wirelessly to multiple rooms in the home, as well as other experiences and audio 
technologies that are important to the Sonos platform. We continually review our development efforts to assess the existence 
and patentability of new intellectual property. We pursue the registration of our domain names, trademarks and service marks 
in the United States and in certain locations outside the United States. To protect our brand, we file trademark registrations in 
some  jurisdictions.  In  2019,  the  strength  of  our  patent  portfolio  placed  us  3rd  in  Electronics  in  the  1790  Analytics  Patent 
Scorecards study. We also enter into licensing agreements with our third-party content partners to provide access to a broad 
range of content for our customers. 

In  January  2020,  we  filed  a  complaint  with  the  U.S.  International  Trade  Commission  ("ITC")  against  Alphabet  Inc. 
("Alphabet")  and  Google  LLC  ("Google")  and  a  lawsuit  in  the  U.S.  District  Court  for  the  Central  District  of  California 
against Google. The complaint and lawsuit each allege infringement of certain Sonos patents related to its smart speakers and 
related technology.  In September 2020, we filed a lawsuit against Google in the U.S. District Court for Western District of 
Texas,  alleging  infringement  of  five  Sonos  wireless  audio  patents.  Google  has  responded  by  filing  a  patent  infringement 
lawsuit  and  a  declaratory  judgement  of  non-infringement  against  us  during  fiscal  2020  in  the  U.S.  District  Court  for  the 
Northern  District  of  California  and  in  Canada,  France  and  the  Netherlands,  and  patent  infringement  lawsuits  against  our 
subsidiary Sonos Europe B.V. in Germany, France and the Netherlands. See Note 13. Commitments and Contingencies of the 
notes to our consolidated financial statements included elsewhere in this Annual Report on Form 10-K for further details.

While  we  believe  that  our  active  patents  and  patent  applications  are  an  important  aspect  of  our  business,  we  also  rely 

heavily on the innovative skills, technical competence and marketing abilities of our personnel.

10

 
Human Capital

Sonos  is  dedicated  to  creating  the  ultimate  listening  experience  for  our  customers,  and  our  employees  are  critical  to  
achieving this mission.  In order to continue to design innovative experiences and products, and compete and succeed in our 
highly competitive and rapidly evolving market, it is crucial that we continue to attract and retain experienced employees. As 
part of these efforts, we strive to offer a competitive compensation and benefits program, foster a community where everyone 
feels included and empowered to do to their best work, and give employees the opportunity to give back to their communities 
and make a social impact.

As of October 3, 2020, we had 1,427 full-time employees. Of our full-time employees, 999 were in the United States and 
428 were in our international locations. Other than our employees in France and the Netherlands, none of our employees are 
represented by a labor union or covered by a collective bargaining agreement.  

Compensation and Benefits Program.  Our compensation program is designed to attract and reward talented individuals 
who possess the skills necessary to support our business objectives, assist in the achievement of our strategic goals and create 
long-term  value  for  our  stockholders.  We  provide  employees  with  compensation  packages  that  include  base  salary,  annual 
incentive bonuses, and long-term equity awards ("RSUs") tied to the value of our stock price. We believe that a compensation 
program  with  both  short-term  and  long-term  awards  provides  fair  and  competitive  compensation  and  aligns  employee  and 
stockholder  interests,  including  by  incentivizing  business  and  individual  performance  (pay  for  performance),  motivating 
based  on  long-term  company  performance  and  integrating  compensation  with  our  business  plans.  In  addition  to  cash  and 
equity compensation, we also offer employees benefits such as life and health (medical, dental & vision) insurance, paid time 
off, paid parental leave, and a 401(k) plan. 

Diversity  and  Inclusion.  We  believe  that  an  equitable  and  inclusive  environment  with  diverse  teams  produces  more 
creative solutions, results in better, more innovative products and services and is crucial to our efforts to attract and retain key 
talent. We have set a goal of 50% of new U.S. hires coming from underrepresented groups. We are focused on this goal and 
on  building  an  inclusive  culture  through  a  variety  of  diversity  and  inclusion  initiatives,  including  related  to  internal 
promotions  and  hiring  practices.  Our  employee  resource  groups  ("ERGs")  also  help  to  build  an  inclusive  culture  through 
company events, participation in our recruitment efforts, and input into our hiring strategies. 

Community  Involvement.    We  aim  to  give  back  to  the  communities  where  we  live  and  work,  and  believe  that  this 
commitment  helps  in  our  efforts  to  attract  and  retain  employees.  We  offer  employees  the  opportunity  to  give  back  both 
through  our  Sonos  Soundwaves  program,  which  partners  with  leading  non-profits,  and  our  Sonos  Cares  program,  which 
offers employees paid volunteer time each year.

For more information on our diversity and inclusion and community involvement initiatives, please see our Corporate 

Responsibility report which is available at www.sonos.com.

Corporate Information

We incorporated in Delaware in August 2002 as Rincon Audio, Inc. and we changed our name to Sonos, Inc. in May 
2004. We completed the initial public offering ("IPO") of our common stock in August 2018 and our common stock is listed 
on  The  Nasdaq  Global  Select  Market  under  the  symbol  of  "SONO."  Our  principal  executive  offices  are  located  at  614 
Chapala Street, Santa Barbara, California 93101, and our telephone number is (805) 965-3001.

Our  website  address  is  www.sonos.com.  The  information  on,  or  that  can  be  accessed  through,  our  website  is  not 
incorporated  by  reference  into  this  Annual  Report  on  Form  10-K.  Investors  should  not  rely  on  any  such  information  in 
deciding whether to purchase our common stock.

Sonos, the Sonos logo, Sonos One, Sonos One SL, Sonos Five, Sonos Beam, Play:1, Play:5, Playbase, Playbar, Sonos 
Arc, Amp, Sub, Sonos Move, Port, Boost, and our other registered or common law trademarks, tradenames or service marks 
appearing in this Annual Report on Form 10-K are our property. Solely for convenience, our trademarks, tradenames, and 
service  marks  referred  to  in  this  Annual  Report  on  Form  10-K  appear  without  the  ®,  ™  and  SM  symbols,  but  those 
references  are  not  intended  to  indicate,  in  any  way,  that  we  will  not  assert,  to  the  fullest  extent  under  applicable  law,  our 
rights to these trademarks, tradenames and service marks. This Annual Report on Form 10-K contains additional trademarks, 
tradenames and service marks of other companies that are the property of their respective owners.

11

Available Information

We make available, free of charge through our website, our annual reports on Form 10-K, quarterly reports on Form 10-
Q and current reports on Form 8-K, and amendments to those reports, filed or furnished pursuant to Sections 13(a) or Section 
15(d)  of  the  Securities  Exchange  Act  of  1934,  as  amended,  as  soon  as  reasonably  practicable  after  they  have  been 
electronically filed with, or furnished to, the SEC.

The  SEC  maintains  an  internet  site  (http://www.sec.gov)  that  contains  reports,  proxy  and  information  statements,  and 

other information regarding issuers that file electronically with the SEC.

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Item 1A. Risk Factors

Investing in our common stock involves a high degree of risk. You should carefully consider the risks and uncertainties 
described below, as well as the other information in this Annual Report on Form 10-K, including our consolidated financial 
statements and the related notes, and the section titled “Management’s Discussion and Analysis of Financial Condition and 
Results  of  Operations,”  before  making  an  investment  decision.  The  occurrence  of  any  of  the  events  or  developments 
described  below  could  materially  and  adversely  affect  our  business,  financial  condition,  results  of  operations  and  growth 
prospects.  In  such  an  event,  the  market  price  of  our  common  stock  could  decline,  and  you  may  lose  all  or  part  of  your 
investment. Additional risks and uncertainties not currently known to us or that we currently believe are not material may 
also impair our business, financial condition, results of operations and growth prospects.

Economic and Strategic Risk

Our business has been and is expected to continue to be materially and adversely affected by the ongoing COVID-19 

pandemic.

To  date,  COVID-19  and  related  preventative  and  mitigation  measures  have  negatively  impacted  the  global  economy, 
disrupted  consumer  spending  and  global  supply  chains,  and  created  significant  volatility  and  disruption  of  financial  markets. 
Our fiscal 2020 business and operating results were affected as a result of, among other things, challenges we and our retail 
partners  faced  and  continue  to  face  in  anticipating  the  global  demand  for  our  products  given  uncertainties  caused  by  the 
COVID-19 pandemic, as well as the temporary closure of some of the retail stores in our end-markets. Although retail stores 
began to reopen in the third quarter of fiscal 2020 in some of our end-markets, many remain subject to operational restrictions 
which may impact customer purchasing behavior and, in the event of a COVID-19 resurgence in such end-markets, some such 
stores have and others may in the future close again. 

COVID-related mitigation measures and shutdowns have also delayed our efforts to fully diversify our supply chain into 
Malaysia until the middle of 2021. In addition, during the fourth quarter of fiscal 2020, we saw certain constraints on the ability 
of  our  component  suppliers  and  logistics  providers  to  timely  meet  commitments  in  an  environment  of  increased  demand  for 
consumer electronics products during the COVID-19 pandemic, which has, and may continue to, adversely impact our ability to 
meet our product demand, result in additional costs, or may otherwise adversely impact our business and results of operations. 

COVID-19 has negatively impacted the global economy to date and is likely to cause further global economic disruption.  
While the duration and severity of the economic impacts of COVID-19 are unknown, it is possible that such economic impacts 
may  be  prolonged  and  continue  beyond  the  development  of  any  vaccines  or  therapeutics.    In  particular,  any  recession, 
depression or other sustained adverse market event resulting from COVID-19 may result in high levels of unemployment and 
associated loss of personal income, decreased consumer confidence, and lower discretionary spending, which could materially 
and adversely affect our business, results of operations, financial position and cash flows.  

The  extent  of  the  impact  of  the  COVID-19  pandemic  on  our  business  and  operating  results  is  uncertain  and  difficult  to 
predict, as information is rapidly evolving with respect to the duration and severity of the pandemic and the response to contain 
it.

The home audio and consumer electronics industries are highly competitive. 

The  markets  in  which  we  operate  are  extremely  competitive  and  rapidly  evolving,  and  we  expect  that  competition  will 
intensify in the future. Our competition includes established, well-known sellers of speakers and sound systems such as Bang & 
Olufsen,  Bose,  Samsung  (and  its  subsidiaries  Harman  International  and  JBL),  Sony  and  Sound  United  (and  its  subsidiaries 
Denon and Polk), and developers of voice-enabled speakers and systems such as Amazon, Apple and Google. We could also 
face competition from new market entrants, some of whom might be current partners of ours. 

In order to deliver products that appeal to changing and increasingly diverse consumer preferences and to overcome the 
fact that a relatively high percentage of consumers may already own or use products that they perceive to be similar to those 
that  we  offer,  we  must  develop  superior  technology,  anticipate  increasingly  diverse  consumer  tastes  and  rapidly  develop 
attractive  products  with  competitive  selling  prices.  In  addition,  many  of  our  current  and  potential  partners  have  business 
objectives that may drive them to sell their speaker products at a significant discount compared to ours. Amazon and Google, 
for example, both currently offer their speaker products at significantly lower prices than Sonos One, Sonos Beam, Sonos Arc 
and Sonos Move. Many of these partners may subsidize these prices and seek to monetize their customers through the sale of 
additional services rather than the speakers themselves. Even if we are able to efficiently develop and offer innovative products 
at  competitive  selling  prices,  our  operating  results  and  financial  condition  may  be  adversely  impacted  if  we  are  unable  to 

13

effectively anticipate and counter the ongoing price erosion that frequently affects consumer products or if the average selling 
prices of our products decrease faster than we are able to reduce our manufacturing costs.

Most of our competitors have greater financial, technical and marketing resources available to them than those available to 
us, and, as a result, they may develop competing products that cause the demand for our products to decline. Our competitors 
have established, or may establish, cooperative relationships among themselves or with third parties to increase the abilities of 
their products to address the needs of our prospective customers, and other companies may enter our markets by entering into 
strategic  relationships  with  our  competitors.  A  failure  to  effectively  anticipate  and  respond  to  these  established  and  new 
competitors may adversely impact our business and operating results. 

Further,  our  current  and  prospective  competitors  may  consolidate  with  each  other  or  acquire  companies  that  will  allow 
them to develop products that better compete with our products, which would intensify the competition that we face and may 
also  disrupt  or  lead  to  termination  of  our  distribution,  technology  and  content  partnerships.  For  example,  if  one  of  our 
competitors  were  to  acquire  one  of  our  content  partners,  the  consolidated  company  may  decide  to  disable  the  streaming 
functionality of its service with our products.

If we are unable to compete with these consolidated companies or if consolidation in the market disrupts our partnerships 

or reduces the number of companies we partner with, our business would be adversely affected.

To  remain  competitive  and  stimulate  consumer  demand,  we  must  successfully  manage  frequent  new  product 

introductions and transitions.

Due to the quickly evolving and highly competitive nature of the home audio and broader consumer electronics industry, 
we must frequently introduce new products, enhance existing products and effectively stimulate customer demand for new and 
upgraded products in both mature and developing markets. For example, in June 2020, we introduced Arc, our premium smart 
soundbar, Sonos Five and the next generation of our Sub. The successful introduction of these products and any new products 
depends on a number of factors, such as the timely completion of development efforts to correspond with limited windows for 
market  introduction.  We  face  significant  challenges  in  managing  the  risks  associated  with  new  product  introductions  and 
production  ramp-up  issues,  including  accurately  forecasting  initial  consumer  demand,  effectively  managing  any  third-party 
strategic alliances or collaborative partnerships related to new product development or commercialization, as well as the risk 
that  new  products  may  have  quality  or  other  defects  in  the  early  stages  of  introduction  or  may  not  achieve  the  market 
acceptance necessary to generate sufficient revenue. New and upgraded products can also affect the sales and profitability of 
existing  products.  Accordingly,  if  we  cannot  properly  manage  the  introduction  of  new  products,  our  operating  results  and 
financial condition may be adversely impacted, particularly if the cadence of new product introductions increases as we expect.

We have a recent history of losses and expect to incur increased operating costs in the future, and we may not achieve 

or sustain profitability or consistent revenue growth.

We  have  experienced  net  losses  in  our  recent  annual  periods.  In  the  fiscal  years  ended  October  3,  2020,  September  28, 
2019  and  September  29,  2018,  we  had  net  losses  of  $20.1  million,  $4.8  million  and  $15.6  million,  respectively.  We  had  an 
accumulated deficit of $228.5 million as of October 3, 2020. We expect our operating expenses to increase in the future as we 
expand  our  operations  and  execute  on  our  product  roadmap  and  strategy.  We  plan  to  make  significant  future  expenditures 
related to the expansion of our business and our product offerings, including investments in:

•

•

•

research and development to continue to introduce innovative new products, enhance existing products and improve 
our customers’ listening experience;
sales  and  marketing  to  expand  our  global  brand  awareness,  promote  new  products,  increase  our  customer  base  and 
expand sales within our existing customer base; and
legal,  accounting,  information  technology  and  other  administrative  expenses  to  sustain  our  operations  as  a  public 
company.

We need to increase our revenue to achieve and maintain profitability in the future and we cannot assure you that we will 
be  able  to  increase  our  revenue,  particularly  in  a  global  recession  or  depression.  For  example,  the  COVID-19  pandemic  and 
related disruptions and uncertainties in the global economy and in consumer spending have had certain adverse impacts on our 
revenue in the second, third, and fourth quarters of fiscal 2020. Our ability to achieve revenue growth will depend in part on our 
ability  to  execute  on  our  product  roadmap  and  our  strategy  and  to  determine  the  market  opportunity  for  new  products.  New 
product  introductions  may  adversely  impact  our  gross  margin  in  the  near  to  intermediate  term  due  to  the  frequency  of  these 
product introductions and their anticipated increased share of our overall product volume. The expansion of our business and 
product offerings also places a continuous and significant strain on our management, operational and financial resources. In the 

14

event that we are unable to grow our revenue, or in the event that revenue grows more slowly than we expect, our operating 
results could be adversely affected and our stock price could be harmed.

Our investments in research and development may not yield the results expected.

Our  business  operates  in  intensely  competitive  markets  characterized  by  changing  consumer  preferences  and  rapid 
technological innovation. Due to advanced technological innovation and the relative ease of technology imitation, new products 
tend  to  become  standardized  more  rapidly,  leading  to  more  intense  competition  and  ongoing  price  erosion.  In  order  to 
strengthen the competitiveness of our products in this environment, we continue to invest heavily in research and development. 
However,  these  investments  may  not  yield  the  innovation  or  the  results  expected  on  a  timely  basis,  or  our  competitors  may 
surpass us in technological innovation, hindering our ability to timely commercialize new and competitive products that meet 
the needs and demands of the market, which consequently may adversely impact our operating results as well as our reputation.

If we are not successful in continuing to expand our direct-to-consumer sales channel by driving consumer traffic and 

consumer purchases through our website, our business and results of operations could be harmed.

We  have  invested  significant  resources  in  our  direct-to-consumer  sales  channel,  primarily  through  our  website,  and  our 
future growth relies, in part, on our continued ability to attract consumers to this channel, which has and will require significant 
expenditures in marketing, software development and infrastructure. If we are unable to continue to drive traffic to, and increase 
sales through, our website, our business and results of operations could be harmed, particularly during the COVID-19 pandemic 
during  which  physical  retail  stores  may  be  closed  or  significantly  modify  their  retail  experience.    The  continued  success  of 
direct-to-consumer sales through our website is subject to risks associated with e-commerce, many of which are outside of our 
control. Our inability to adequately respond to these risks and uncertainties or to successfully maintain and expand our direct-
to-consumer business via our website may have an adverse impact on our results of operations.

If  we  are  unable  to  accurately  anticipate  market  demand  for  our  products,  we  may  have  difficulty  managing  our 

production and inventory and our operating results could be harmed.

We  must  forecast  production  and  inventory  needs  in  advance  with  our  suppliers  and  manufacturers;  our  ability  to  do  so 
accurately  could  be  affected  by  many  factors,  including  changes  in  customer  demand,  new  product  introductions,  sales 
promotions,  channel  inventory  levels,  uncertainty  related  to  the  duration  and  impact  of  COVID-19,  and  general  economic 
conditions. If demand does not meet our forecast, excess product inventory could force us to write-down or write-off inventory 
or to sell the excess inventory at discounted prices, which could cause our gross margin to suffer and impair the strength of our 
brand. In addition, excess inventory may result in reduced working capital, which could adversely affect our ability to invest in 
other  important  areas  of  our  business  such  as  marketing  and  product  development.  If  our  channel  partners  have  excess 
inventory  of  our  products,  they  may  decrease  their  purchases  of  our  products  in  subsequent  periods.  If  demand  exceeds  our 
forecast,  as  it  did  in  the  third  and  fourth  quarters  of  fiscal  year  2020,  and  we  do  not  have  sufficient  inventory  to  meet  this 
demand, we may experience decreased revenue or customer dissatisfaction as a result of any continued inventory shortages or 
we may have to rapidly increase production which may result in reduced manufacturing quality and customer satisfaction as 
well  as  higher  supply  and  manufacturing  costs  that  would  lower  our  gross  margin.  Any  of  these  scenarios  could  adversely 
impact our operating results and financial condition.

Our efforts to expand beyond our core product offerings and offer products with applications outside the home may not 

succeed and could adversely impact our business.

We  may  seek  to  expand  beyond  our  core  sound  systems  and  develop  products  that  have  wider  applications  outside  the 
home, such as commercial or office. Developing these products would require us to devote substantial additional resources, and 
our ability to succeed in developing such products to address such markets is unproven. It is likely that we would need to hire 
additional personnel, partner with new third parties and incur considerable research and development expenses to pursue such 
an  expansion  successfully.  We  may  have  less  familiarity  with  consumer  preferences  for  these  products  and  less  product  or 
category  knowledge,  and  we  could  encounter  difficulties  in  attracting  new  customers  due  to  lower  levels  of  consumer 
familiarity with our brand. As a result, we may not be successful in future efforts to achieve profitability from new markets, 
services  or  new  types  of  products,  and  our  ability  to  generate  revenue  from  our  existing  products  may  suffer.  If  any  such 
expansion  does  not  enhance  our  ability  to  maintain  or  grow  our  revenue  or  recover  any  associated  development  costs,  our 
operating results could be adversely affected.

15

We experience seasonal demand for our products, and if our sales in high-demand periods are below our forecasts, our 

overall financial condition and operating results could be adversely affected.

Given the seasonal nature of our sales, accurate forecasting is critical to our business. Our fiscal year ends on the Saturday 
closest  to  September  30,  the  holiday  shopping  season  occurs  in  the  first  quarter  of  our  fiscal  year  and  the  typically  slower 
summer months occur in the fourth quarter of our fiscal year. Historically, our revenue has been significantly higher in our first 
fiscal  quarter  due  to  increased  consumer  spending  patterns  during  the  holiday  season.  Any  shortfalls  in  expected  first  fiscal 
quarter revenue, due to macroeconomic conditions, product release patterns, a decline in the effectiveness of our promotional 
activities, supply chain disruptions or for any other reason, could cause our annual operating results to suffer significantly. In 
addition, if we fail to accurately forecast customer demand for the holiday season, we may experience excess inventory levels 
or a shortage of products available for sale, which could further harm our financial condition and operating results.

The  success  of  our  business  depends  in  part  on  the  continued  growth  of  the  voice-enabled  speaker  market  and  our 

ability to establish and maintain market share.

We  have  increasingly  focused  our  product  roadmap  on  voice-enabled  speakers.  We  introduced  our  first  voice-enabled 
speaker, Sonos One, in October 2017, our first voice-enabled home theater speaker, Sonos Beam, in July 2018, and our first 
Bluetooth-enabled portable speaker with voice control, Sonos Move, in September 2019.  In June 2020, we introduced Arc, our 
voice-enabled  premium  home  theater  speaker.  If  the  voice-enabled  speaker  markets  do  not  continue  to  grow  or  grow  in 
unpredictable ways, our revenue may fall short of expectations and our operating results may be harmed, particularly since we 
incur  substantial  costs  to  introduce  new  products  in  advance  of  anticipated  sales.  Additionally,  even  if  the  market  for  voice-
enabled speakers does continue to grow, we may not be successful in developing and selling speakers that appeal to consumers 
or  gain  sufficient  market  acceptance.  To  succeed  in  this  market,  we  will  need  to  design,  produce  and  sell  innovative  and 
compelling products and partner with other businesses that enable us to capitalize on new technologies, some of which have 
developed or may develop and sell voice-enabled speaker products of their own as further described herein. 

If market demand for streaming music does not grow as anticipated or the availability and quality of streaming services 

does not continue to increase, our business could be adversely affected.

A  large  proportion  of  our  customer  base  uses  our  products  to  listen  to  content  via  subscription-based  streaming  music 
services. Accordingly, we believe our future revenue growth will depend in significant part on the continued expansion of the 
market  for  streaming  music.  The  success  of  the  streaming  music  market  depends  on  the  quality,  reliability  and  adoption  of 
streaming  technology  and  on  the  continued  success  of  streaming  music  services  such  as  Apple  Music,  Pandora,  Spotify  and 
TuneIn.  If  the  streaming  music  market  in  general  fails  to  expand  or  if  the  streaming  services  that  we  partner  with  are  not 
successful, demand for our products may suffer and our operating results may be adversely affected.

If  we  are  unable  to  protect  our  intellectual  property,  the  value  of  our  brand  and  other  intangible  assets  may  be 

diminished, and our business may be adversely affected.

We  rely  and  expect  to  continue  to  rely  on  a  combination  of  confidentiality  and  license  agreements  with  our  employees, 
consultants  and  third  parties  with  whom  we  have  relationships,  as  well  as  patent,  trademark,  copyright  and  trade  secret 
protection  laws,  to  protect  our  proprietary  rights.  In  the  United  States  and  certain  other  countries,  we  have  filed  various 
applications  for  certain  aspects  of  our  intellectual  property,  most  notably  patents.  However,  third  parties  may  knowingly  or 
unknowingly  infringe  our  proprietary  rights  or  challenge  our  proprietary  rights,  pending  and  future  patent  and  trademark 
applications may not be approved, and we may not be able to prevent infringement without incurring substantial expense. Such 
infringement could have a material adverse effect on our brand, business, financial condition and results of operations. We have 
initiated  legal  proceedings  to  protect  our  intellectual  property  rights,  and  we  may  file  additional  actions  in  the  future.  For 
example, on January 7, 2020, we filed a complaint with the U.S. International Trade Commission against Alphabet and Google 
and a lawsuit in the U.S. District Court for the Central District of California against Google, alleging patent infringement of 
certain  Sonos  patents  related  to  our  smart  speakers  and  related  technology.  In  addition,  on  September  29,  2020,  we  filed  a 
lawsuit against Google in the U.S. District Court for Western District of Texas, alleging infringement of five Sonos wireless 
audio patents.  The cost of defending our intellectual property has been and may in the future be substantial, and there is no 
assurance we will be successful. Our business could be adversely affected as a result of any such actions, or a finding that any 
patents-in-suit are invalid or unenforceable. These actions have led and may in the future lead to additional counterclaims or 
actions  against  us,  which  are  expensive  to  defend  against  and  for  which  there  can  be  no  assurance  of  a  favorable  outcome. 
Further,  parties  we  bring  legal  action  against  could  retaliate  through  non-litigious  means,  which  could  harm  our  ability  to 
compete against such parties or to enter new markets.

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In addition, the regulations of certain foreign countries do not protect our intellectual property rights to the same extent as 
the  laws  of  the  United  States.  As  our  brand  grows,  we  may  discover  unauthorized  products  in  the  marketplace  that  are 
counterfeit  reproductions  of  our  products.  If  we  are  unsuccessful  in  pursuing  producers  or  sellers  of  counterfeit  products, 
continued sales of these products could adversely impact our brand, business, financial condition and results of operations.

We currently are, and may continue to be, subject to intellectual property rights claims and other litigation which are 

expensive to support, and if resolved adversely, could have a significant impact on us and our stockholders.

Companies  in  the  consumer  electronics  industries  own  large  numbers  of  patents,  copyrights,  trademarks,  domain  names 
and trade secrets, and frequently enter into litigation based on allegations of infringement, misappropriation or other violations 
of  intellectual  property  or  other  rights.  As  we  gain  an  increasingly  high  profile  and  face  more  intense  competition  in  our 
markets, and as we introduce more products and services, including through acquisitions and through partners, the possibility of 
intellectual property rights claims against us grows. Our technologies may not be able to withstand any third-party claims or 
rights against their use, and we may be subject to litigation and disputes. The costs of supporting such litigation and disputes is 
considerable, and there can be no assurance that a favorable outcome would be obtained. We may be required to settle such 
litigation and disputes, or we may be subject to an unfavorable judgment in a trial, and the terms of a settlement or judgment 
against us may be unfavorable and require us to cease some or all our operations, limit our ability to use certain technologies, 
pay substantial amounts to the other party or issue additional shares of our capital stock to the other party, which would dilute 
our existing stockholders. Further, if we are found to have engaged in practices that are in violation of a third party’s rights, we 
may have to negotiate a license to continue such practices, which may not be available on reasonable or favorable terms, or may 
have to develop alternative, non-infringing technology or discontinue the practices altogether. In the event that these practices 
relate to an acquisition or a partner, we may not be successful in exercising any indemnification rights available to us under our 
agreements or in recovering damages in the event that we are successful. Each of these efforts could require significant effort 
and expense and ultimately may not be successful. 

If  we  are  not  able  to  maintain  and  enhance  the  value  and  reputation  of  our  brand,  or  if  our  reputation  is  otherwise 

harmed, our business and operating results could be adversely affected.

Our continued success depends on our reputation for providing high-quality products and consumer experiences, and the 
“Sonos”  name  is  critical  to  preserving  and  expanding  our  business.  Our  brand  and  reputation  are  dependent  on  a  number  of 
factors,  including  our  marketing  efforts,  product  quality,  and  trademark  protection  efforts,  each  of  which  requires  significant 
expenditures. 

The  value  of  our  brand  could  also  be  severely  damaged  by  isolated  incidents,  which  may  be  outside  of  our  control.  For 
example,  in  the  United  States,  we  rely  on  custom  installers  of  home  audio  systems  for  a  significant  portion  of  our  sales  but 
maintain  no  control  over  the  quality  of  their  work  and  thus  could  suffer  damage  to  our  brand  or  business  to  the  extent  such 
installations are unsatisfactory or defective. Any damage to our brand or reputation may adversely affect our business, financial 
condition and operating results.

Conflicts with our channel and distribution partners could harm our business and operating results.

Several of our existing products compete, and products that we may offer in the future could compete, with the product 
offerings of some of our significant channel and distribution partners who have greater financial and technical resources than 
we do. To the extent products offered by our partners compete with our products, they may choose to market and promote their 
own products over ours or could end our partnerships and cease selling or promoting our products entirely. Any reduction in 
our  ability  to  place  and  promote  our  products,  or  increased  competition  for  available  shelf  or  website  placement,  especially 
during peak retail periods, such as the holiday shopping season, would require us to increase our marketing expenditures and to 
seek other distribution channels to promote our products. If we are unable to effectively sell our products due to conflicts with 
our distribution partners, our business would be harmed.

The  expansion  of  our  direct-to-consumer  channel  could  alienate  some  of  our  channel  partners  and  cause  a  reduction  in 
product  sales  from  these  partners.  Channel  partners  may  perceive  themselves  to  be  at  a  disadvantage  based  on  the  direct-to-
consumer sales offered through our website. Due to these and other factors, conflicts in our sales channels could arise and cause 
channel partners to divert resources away from the promotion and sale of our products. Further, to the extent we use our mobile 
app to increase traffic to our website and increase direct-to-consumer sales, we will rely on application marketplaces such as the 
Apple App Store and Google Play to drive downloads of our mobile app. Apple and Google, both of which sell products that 
compete with ours, may choose to use their marketplaces to promote their competing products over our products or may make 
access to our mobile app more difficult. Any of these situations could adversely impact our business and results of operations.

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Competition with our technology partners could harm our business and operating results.

We are dependent on a number of technology partners for the development of our products, some of which have developed 
or may develop and sell products that compete with our products. These technology partners may cease doing business with us 
or disable the technology they provide our products for a variety of reasons, including to promote their products over our own. 
For  example,  we  are  currently  manufacturing  and  developing  voice-enabled  speaker  systems  that  are  enhanced  with  the 
technology of our partners, including those who sell competing products. We introduced Sonos One, Sonos Beam, Sonos Move 
and  Sonos  Arc,  which  feature  built  in  voice-enabled  speakers  powered  by  Amazon’s  Alexa  or  Google’s  Google  Assistant 
technology. One or more of our partners could disable their integration, terminate or not renew their distribution agreement with 
us,  or  begin  charging  us  for  their  integration  with  our  voice-enabled  products.  For  example,  our  current  agreement  with 
Amazon allows Amazon to disable the Alexa integration in our voice-enabled products with limited notice. We cannot assure 
you that we will be successful in establishing partnerships with other companies that have developed voice-control enablement 
technology or in developing such technology on our own.

If one or more of our technology partners do not maintain their integration with our products or seek to charge us for this 
integration, or if we have not developed alternative partnerships for similar technology or developed such technology on our 
own, our sales may decline, our reputation may be harmed and our business and operating results may suffer.

Competition with our content partners could cause these partners to cease to allow their content to be streamed on our 

products, which could lower product demand.

Demand  for  our  products  depends  in  large  part  on  the  availability  of  streaming  third-party  content  that  appeals  to  our 
existing and prospective customers. Compatibility with streaming music services, podcast platforms and other content provided 
by our content partners is a key feature of our products. To date, all our arrangements have been entered into on a royalty-free 
basis. Some of these content partners compete with us already, and others may in the future produce and sell speakers along 
with their streaming services. Additionally, other content partners may form stronger alliances with our competitors in the home 
audio  market.  Any  of  our  content  partners  may  cease  to  allow  their  content  to  be  streamed  on  our  products  for  a  variety  of 
reasons,  including  as  a  result  of  our  offering  competing  services,  to  promote  other  partnerships  or  their  products  over  our 
products, or to seek to charge us for this streaming. If this were to happen, demand for our products could decrease, our costs 
could increase and our operating results could be harmed.

Operational Risks

We  are  dependent  on  a  limited  number  of  contract  manufacturers  to  manufacture  our  products  and  our  efforts  to 

diversify manufacturers may not be successful.

We  depend  on  a  limited  number  of  contract  manufacturers  to  manufacture  our  products,  with  our  key  manufacturer, 
Inventec  Appliances  Corporation  (“Inventec”)  manufacturing  a  majority  of  our  products.  We  have  also  historically 
manufactured  our  products  in  China  and  in  early  fiscal  2020  began  to  diversify  our  supply  chain  through  the  addition  of 
contract manufacturing in Malaysia.  Our reliance on a limited number of contract manufacturers increases the risk that, in the 
event that any or all of such manufacturers experience an interruption in their operations, fail to perform their obligation in a 
timely manner or terminate agreements with us, we would not be able to maintain our production capacity without incurring 
material additional costs and substantial delays or we may be fully prevented from selling our products. Any material disruption 
in our relationship with our manufacturers would harm our ability to compete effectively and satisfy demand for our products 
and could adversely impact our revenue, gross margin and operating results.

In addition, there is no guarantee that our efforts to diversify manufacturers will be successful.  Identifying and onboarding 
a  new  manufacturer  takes  a  significant  amount  of  time  and  resources.  If  we  do  not  successfully  coordinate  the  timely 
manufacturing  and  distribution  of  our  products  by  such  manufacturers,  if  such  manufacturers  are  unable  to  successfully  and 
timely process our orders or if we do not receive timely and accurate information from such manufacturers, we may have an 
insufficient supply of products to meet customer demand, we may lose sales, we may experience a build-up in inventory, we 
may incur additional costs, and our financial performance and reporting may be adversely affected.  By adding manufacturers in 
other countries, we may experience increased transportation costs, fuel costs, labor unrest, impact of natural disasters and other 
adverse effects on our ability, timing and cost of delivering products, which may increase our inventory, decrease our margins, 
adversely affect our relationships with distributors and other customers and otherwise adversely affect our operating results and 
financial  condition.    In  addition,  any  partial  or  full  government-mandated  shutdown  resulting  from  COVID-19  may  further 
delay  our  efforts  to  diversify  our  supply  chain  or  cause  supply  chain  disruptions  notwithstanding  any  supply  chain 
diversification efforts.  

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We depend on a limited number of third-party components suppliers and logistics providers. 

We are dependent on a limited number of suppliers for various key components used in our products, and we may from 
time to time have sole source suppliers. The cost, quality and availability of these components are essential to the successful 
production and sale of our products. We are subject to the risk of industry-wide shortages, price fluctuations and long lead times 
in the supply of these components and other materials, which risk may be increased by the impact of COVID-19. If the supply 
of  these  components  were  to  be  delayed  or  constrained,  or  if  one  or  more  of  our  main  suppliers  were  to  go  out  of  business, 
alternative sources or suppliers may not be available on acceptable terms or at all. In the event that any of our suppliers were to 
discontinue production of our key product components, developing alternate sources of supply for these components would be 
time consuming, difficult and costly. In the event we are unable to obtain components in sufficient quantities on a timely basis 
and on commercially reasonable terms, our ability to sell our products in order to meet market demand would be affected and 
could materially and adversely affect our brand, image, business prospects and operating results.

We  also  use  a  small  number  of  logistics  providers  for  substantially  all  our  product  delivery  to  both  distributors  and 
retailers.  If  one  of  these  providers  were  to  experience  financial  difficulties  or  disruptions  in  its  business,  or  be  subject  to 
closures or other disruptions as a result of COVID-19, our own operations could be adversely affected. Because substantially all 
of our products are distributed from a small number of locations and by a small number of companies, we are susceptible to 
both  isolated  and  system-wide  interruptions  caused  by  events  out  of  our  control.  Any  disruption  to  the  operations  of  our 
distribution facilities could delay product delivery, harm our reputation among our customers and adversely affect our operating 
results and financial condition.

During the fourth quarter of fiscal 2020, we saw certain constraints on the ability of our component suppliers and logistics 
providers  to  timely  meet  commitments  in  an  environment  of  increased  demand  for  consumer  electronics  products  during  the 
COVID-19  pandemic,  which  has,  and  may  continue  to,  adversely  impact  our  ability  to  meet  our  product  demand,  result  in 
additional costs, or may otherwise adversely impact our business and results of operations. 

We  have  limited  control  over  the  third-party  suppliers  and  logistics  providers  on  which  our  business  depends.  If  any  of 
these parties fails to perform its obligations to us, we may be unable to deliver our products to customers in a timely manner. 
Further,  we  do  not  have  long-term  contracts  with  all  of  these  parties,  and  there  can  be  no  assurance  that  we  will  be  able  to 
renew  our  contracts  with  them  on  favorable  terms  or  at  all.  We  may  be  unable  to  replace  an  existing  supplier  or  logistics 
provider  or  supplement  a  provider  in  the  event  we  experience  significantly  increased  demand.  Accordingly,  a  loss  or 
interruption in the service of any key party could adversely impact our revenue, gross margin and operating results.

We sell our products through a limited number of key channel partners, and the loss of any such channel partner would 

adversely impact our business.

We  are  dependent  on  our  channel  partners  for  a  vast  majority  of  our  product  sales.  Best  Buy,  one  of  our  key  channel 
partners,  accounted  for  12%  of  our  revenue  in  fiscal  2020.  We  compete  with  other  consumer  products  for  placement  and 
promotion of our products in the stores of our channel partners, including in some cases products of our channel partners. Our 
contracts  with  our  channel  partners  allow  them  to  exercise  significant  discretion  in  the  placement  and  promotion  of  our 
products, and such contracts do not contain any long-term volume commitments. If one or several of our channel partners do 
not effectively market and sell our products, discontinue or reduce the inventory of our products, increase the promotions of or 
choose  to  promote  competing  products  over  ours,  the  volume  of  our  products  sold  to  customers  could  decrease,  and  our 
business and results of operations would therefore be significantly harmed. As a result of the COVID-19 pandemic, many of 
our  key  channel  partners  have  temporarily  closed  or  reduced  operations  in  their  retail  stores  during  fiscal  2020  and  may 
continue  to  do  so  in  the  future,  which  has  had,  and  may  continue  to  have,  a  material  effect  on  our  business  and  results  of 
operations.

Revenue from our channel partners also depends on a number of factors outside our control and may vary from period to 
period. One or more of our channel partners may experience serious financial difficulty, particularly in light of store closures 
due to the COVID-19 pandemic, may consolidate with other channel partners or may have limited or ceased operations. Our 
business and results of operations have been, and may continue to be, significantly harmed by retail store closures by many of 
our key channel partners. Loss of a key channel partner would require us to identify alternative channel partners or increase our 
reliance on our direct-to-consumer channel, which may be time-consuming and expensive or we may be unsuccessful in our 
efforts to do so. 

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We have and may in the future continue to discontinue support for older versions of our products, resulting in customer 

dissatisfaction that could negatively affect our business and operating results.

We have historically maintained, and we believe our customers may expect, extensive backward compatibility for our older 
products and the software that supports them, allowing older products to continue to benefit from new software updates. We 
expect  that  as  we  continue  to  improve  and  enhance  our  software  platform,  this  backward  compatibility  will  no  longer  be 
practical or cost-effective, and we may decrease or discontinue service for our older products. We previously announced that 
certain legacy products will continue to work but will no longer receive software updates (other than bug fixes and patches) 
beginning in May 2020. To the extent we no longer provide extensive backward capability for our products, we may damage 
our relationship with our existing customers, as well as our reputation, brand loyalty and ability to attract new customers.

For these reasons, any decision to decrease or discontinue backward capability may decrease sales, generate legal claims 

and adversely affect our business, operating results and financial condition.

Product quality issues and a higher-than-expected number of warranty claims or returns could harm our business and 

operating results.

The  products  that  we  sell  could  contain  defects  in  design  or  manufacture.  Defects  could  also  occur  in  the  products  or 
components that are supplied to us. There can be no assurance we will be able to detect and remedy all defects in the hardware 
and software we sell, which could result in product recalls, product redesign efforts, loss of revenue, reputational damage and 
significant  warranty  and  other  remediation  expenses.  Similar  to  other  consumer  electronics,  our  products  have  a  risk  of 
overheating and fire in the course of usage or upon malfunction. Any such defect could result in harm to property or in personal 
injury.  If  we  determine  that  a  product  does  not  meet  product  quality  standards  or  may  contain  a  defect,  the  launch  of  such 
product could be delayed until we remedy the quality issue or defect. The costs associated with any protracted delay necessary 
to remedy a quality issue or defect in a new product could be substantial.

We  generally  provide  a  one-year  warranty  on  all  our  products,  except  in  the  EU  and  select  other  countries  where  we 
provide  a  two-year  warranty  on  all  our  products.  The  occurrence  of  any  material  defects  in  our  products  could  expose  us  to 
liability  for  warranty  claims  in  excess  of  our  current  reserves,  and  we  could  incur  significant  costs  to  correct  any  defects, 
warranty  claims  or  other  problems.  In  addition,  our  failure  to  comply  with  past,  present  and  future  laws  regulating  extended 
warranties  and  accidental  damage  coverage  could  result  in  reduced  sales  of  our  products,  reputational  damage,  penalties  and 
other sanctions, which could harm our business and financial condition.

Our international operations are subject to increased business and economic risks that could impact our financial 

results.

We have operations outside the United States, and we expect to continue to expand our international presence, especially in 
Asia.  In  fiscal  2020,  47.4%  of  our  revenue  was  generated  outside  the  United  States.  This  subjects  us  to  a  variety  of  risks 
inherent in doing business internationally, including:

•
•

•
•
•

•

•
•
•

•
•
•

fluctuations in currency exchange rates and costs of imposing currency exchange controls;
political,  social  and/or  economic  instability,  including  related  to  the  ongoing  COVID-19  pandemic  and  the  United 
Kingdom's withdrawal from the EU, commonly known as "Brexit";
tariffs, trade barriers and duties;
protectionist laws and business practices that favor local businesses in some countries;
higher levels of credit risk and payment fraud and longer payment cycles associated with, and increased difficulty of 
payment collections from certain international customers;
burdens  and  risks  of  complying  with  a  number  and  variety  of  foreign  laws  and  regulations,  including  the  Foreign 
Corrupt Practices Act;
laws and regulations may change from time to time unexpectedly and may be unpredictably enforced;
potential negative consequences from changes in or interpretations of U.S. and foreign tax laws;
the cost of developing connected products for countries where Wi-Fi technology has been passed over in favor of more 
advanced cellular data networks;
reduced protection for intellectual property rights in some countries;
difficulties and associated costs in managing multiple international locations; and
delays from customs brokers or government agencies.

20

If we are unable to manage the complexity of our global operations successfully, or if the risks above become substantial 
for us, our financial performance and operating results could suffer. Further, any measures that we may implement to reduce 
risks of our international operations may not be effective, may increase our expenses and may require significant management 
time and effort. Entry into new international markets requires considerable management time and financial resources related to 
market, personnel and facilities development before any significant revenue is generated. As a result, initial operations in a new 
market may operate at low margins or may be unprofitable.

We  have  significant  operations  in  China,  where  many  of  the  risks  listed  above  are  particularly  acute.  China  experiences 
high  turnover  of  direct  labor  due  to  the  intensely  competitive  and  fluid  market  for  labor,  and  if  our  labor  turnover  rates  are 
higher than we expect, or we otherwise fail to adequately manage our labor needs, then our business and results of operations 
could be adversely affected.

We  will  need  to  improve  our  financial  and  operational  systems  to  manage  our  growth  effectively  and  support  our 

increasingly complex business arrangements, and an inability to do so could harm our business and results of operations.

To  manage  our  growth  and  our  increasingly  complex  business  operations,  especially  as  we  move  into  new  markets 
internationally, we will need to upgrade our operational and financial systems and procedures, which requires management time 
and  may  result  in  significant  additional  expense.  In  particular,  we  anticipate  that  our  legacy  enterprise  resource  management 
system will need to be replaced in the near to intermediate term in order to accommodate our expanding operations. We cannot 
be certain that we will institute, in a timely or efficient manner or at all, the improvements to our managerial, operational and 
financial  systems  and  procedures  necessary  to  support  our  anticipated  increased  levels  of  operations.  Delays  or  problems 
associated with any improvement or expansion of our operational and financial systems could adversely affect our relationships 
with  our  suppliers,  manufacturers,  resellers  and  customers,  inhibit  our  ability  to  expand  or  take  advantage  of  market 
opportunities, cause harm to our reputation and result in errors in our financial and other reporting, any of which could harm 
our business and operating results.

A significant disruption in our websites, servers or information technology systems, or those of our third-party partners, 
could  impair  our  customers’  listening  experience  or  otherwise  adversely  affect  our  customers,  damage  our  reputation  or 
harm our business.

As a consumer electronics company, our website and mobile app are important presentations of our business, identity and 
brand and an important means of interacting with, and providing information to, consumers of our products. We depend on our 
servers  and  centralized  information  technology  systems,  and  those  of  third  parties,  for  product  functionality,  to  manage 
operations  and  to  store  critical  information  and  intellectual  property.  Accordingly,  we  allocate  significant  resources  to 
maintaining our information technology systems and deploying network security, data encryption, training and other measures 
to protect against unauthorized access or misuse. Nevertheless, our website and information technology systems, and those of 
the third parties we rely on, are susceptible to damage, viruses, disruptions or shutdowns due to foreseeable and unforeseeable 
events. System failures and disruptions could impede the manufacturing and shipping of products, functionality of our products, 
transactions processing and financial reporting, and result in the loss of intellectual property or data, require substantial repair 
costs and damage our reputation, competitive position, financial condition and results of operations.

For example, we use Amazon Web Services (“AWS”) to maintain the interconnectivity of our mobile app to our servers 
and those of the streaming services that our customers access to enjoy our products. Because AWS runs its own platform that 
we  access,  we  are  vulnerable  to  both  system-wide  and  Sonos-specific  service  outages  at  AWS.  Our  access  to  AWS’ 
infrastructure could be limited by a number of potential causes, including technical failures, natural disasters, fraud or security 
attacks that we cannot predict or prevent. 

Additionally, our products may contain flaws that make them susceptible to unauthorized access or use. For example, we 
previously discovered a vulnerability in our products that could be exploited when a customer visited a website with malicious 
content, allowing the customer’s local network to be accessed by third parties who could then gain unauthorized access to the 
customer’s  playlists  and  other  data  and  limited  control  of  the  customer’s  devices.  While  we  devote  significant  resources  to 
address and eliminate flaws and other vulnerabilities in our products, there can be no assurance that our products will not be 
compromised in the future. Any such flaws or vulnerabilities, whether actual or merely potential, could harm our reputation, 
competitive position, financial condition and results of operations.

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Any  cybersecurity  breaches  or  our  actual  or  perceived  failure  to  comply  with  such  legal  obligations  by  us,  or  by  our 

third-party service providers or partners, could harm our business.

We collect, store, process and use our customers’ personally identifiable information and other data, and we rely on third 
parties that are not directly under our control to do so as well. While we take measures intended to protect the security, integrity 
and  confidentiality  of  the  personal  information  and  other  sensitive  information  we  collect,  store  or  transmit,  we  cannot 
guarantee  that  inadvertent  or  unauthorized  use  or  disclosure  will  not  occur,  or  that  third  parties  will  not,  gain  unauthorized 
access  to  this  information.  There  have  been  a  number  of  recent  reported  incidents  where  third  parties  have  used  software  to 
access the personal data of their partners’ customers for marketing and other purposes.

If we or our third-party service providers were to experience a breach, disruption or failure of systems compromising our 
customers’ data, or if one of our third-party service providers or partners were to access our customers’ personal data without 
our authorization, our brand and reputation could be adversely affected, use of our products could decrease and we could be 
exposed  to  a  risk  of  loss,  litigation  and  regulatory  proceedings.  In  addition,  a  breach  could  require  expending  significant 
additional resources related to the security of information systems and disrupt our operations.

The use of data by our business and our business associates is highly regulated in all our operating countries. Privacy and 
information-security laws and regulations change, and compliance with them may result in cost increases due to, among other 
things, systems changes and the development of new processes. If we or those with whom we share information fail to comply 
with  laws  and  regulations,  such  as  the  General  Data  Protection  Regulation  (GDPR)  and  California  Consumer  Privacy  Act 
(CCPA), our reputation could be damaged, possibly resulting in lost business, and we could be subjected to additional legal risk 
or financial losses as a result of non-compliance. Complying with such laws may also require us to modify our data processing 
practices and policies and incur substantial expenditures.

Changes in how network operators manage data that travels across their networks or in net neutrality rules could harm 

our business.

We  rely  upon  the  ability  of  consumers  to  access  our  service  through  the  internet.  If  network  operators  block,  restrict  or 
otherwise impair access to our service over their networks, our service and business could be negatively affected. To the extent 
that  network  operators  implement  usage-based  pricing,  including  meaningful  bandwidth  caps,  or  otherwise  try  to  monetize 
access  to  their  networks  by  data  providers,  we  could  incur  greater  operating  expenses.  Furthermore,  to  the  extent  network 
operators create tiers of internet access service and either charge us for or prohibit us from being available through these tiers, 
our business could be negatively impacted.

Further, in the past, internet service providers (“ISPs”) have attempted to implement usage-based pricing, bandwidth caps 
and traffic shaping or throttling. To the extent network operators create tiers of internet access service and charge our customers 
in  direct  relation  to  their  consumption  of  audio  content,  our  ability  to  attract  and  retain  customers  could  be  impaired,  which 
would harm our business. Net neutrality rules, which were designed to ensure that all online content is treated the same by ISPs 
and  other  companies  that  provide  broadband  services,  were  repealed  by  the  Federal  Communications  Commission  ("FCC") 
effective  June  2018.  Although  the  FCC  has  preempted  state  jurisdiction  on  net  neutrality,  some  states  have  taken  executive 
action directed at reinstating aspects of the FCC’s 2015 order. Further, while many countries, including across the European 
Union (the "EU"), have implemented net neutrality rules, in others, the laws may be nascent or non-existent. The absence or 
repeal of the net neutrality rules could force us to incur greater operating expenses, cause our streaming partners to seek to shift 
costs to us or result in a decrease in the streaming-based usage of our platform by our customers, any of which would harm our 
results  of  operations.  In  addition,  given  uncertainty  around  these  rules,  including  changing  interpretations,  amendments  or 
repeal,  coupled  with  potentially  significant  political  and  economic  power  of  local  network  operators,  we  could  experience 
discriminatory or anti-competitive practices that could impede our growth, cause us to incur additional expense or otherwise 
negatively affect our business.

Our  use  of  open  source  software  could  negatively  affect  our  ability  to  sell  our  products  and  subject  us  to  possible 

litigation.

We incorporate open source software into our products, and we may continue to incorporate open source software into our 
products  in  the  future.  Open  source  software  is  generally  licensed  by  its  authors  or  other  third  parties  under  open  source 
licenses. Some of these licenses contain requirements that we make available source code for modifications or derivative works 
we create based upon the open source software and that we license such modifications or derivative works under the terms of a 
particular open source license or other license granting third parties certain rights of further use. Additionally, if a third-party 
software provider has incorporated open source software into software that we license from such provider, we could be required 
to disclose any of our source code that incorporates or is a modification of our licensed software. If an author or other third 

22

party that distributes open source software that we use or license were to allege that we had not complied with the conditions of 
the applicable license, we could be required to incur significant legal expenses defending against those allegations and could be 
subject  to  significant  damages,  enjoined  from  offering  or  selling  our  products  that  contained  the  open  source  software  and 
required  to  comply  with  the  above  conditions.  Any  of  the  foregoing  could  disrupt  and  harm  our  business  and  financial 
condition.

Legal and Regulatory Risks

Changes in international trade policies, including the imposition of tariffs. have had, and may continue to have, an 

adverse effect on our business, financial condition and results of operations.

 The U.S. government has imposed significant new tariffs on China related to the importation of certain product categories, 
including  under  the  August  2019  Section  301  Tariff  Action  (List  4A)  ("Section  301  tariffs"),  which  Section  301  tariffs  have 
increased our cost of revenue and adversely impacted our results of operations.  The Section 301 tariffs were imposed on our 
products effective September 2019 and were imposed at a rate of 15% which was reduced to a rate of 7.5% effective February 
2020 as part of a “Phase One” agreement between the U.S. and China on trade matters. On May 13, 2020, we were granted a 
temporary  exclusion  from  the  Section  301  tariffs  for  our  components  products  and,  on  July  23,  2020,  we  were  granted  a 
temporary exclusion from the Section 301 tariffs for our core speaker products.  These exclusions eliminated the Section 301 
tariffs  on  our  core  speaker  and  component  products  until  August  31,  2020  and  entitled  us  to  an  estimated  refund  of 
approximately  $30  million  in  Section  301  tariffs  we  have  paid  since  September  2019.    On  August  28,  2020,  the  U.S.  Trade 
Representative granted an extension through December 31, 2020 of the exclusion for our core products.  The exclusion for our 
component  products  was  not  extended  past  August  31,  2020,  with  the  Section  301  tariffs  for  our  component  products 
automatically  reinstating  on  September  1,  2020.    We  will  need  to  seek  an  extension  of  the  exemption  request  for  our  core 
products to extend such exclusions past December 31, 2020 and, in the event that we are unsuccessful, the Section 301 tariffs 
on our core products will automatically re-instate.

In the event that future tariffs are imposed on imports of our products, we do not successfully obtain the refund to which 
we  are  currently  entitled,  we  are  not  successful  in  our  exemption  extension  requests,  the  amounts  of  existing  tariffs  are 
increased, or China or other countries take retaliatory trade measures in response to existing or future tariffs, our business may 
be impacted and we may be required to raise prices or make changes to our operations, any of which could materially harm our 
revenue  or  operating  results.  In  response  to  the  Section  301  tariffs  (among  other  factors),  in  early  fiscal  2020  we  began  to 
diversify  our  supply  chain  through  the  addition  of  contract  manufacturing  in  Malaysia.  In  response  to  future  new  tariffs,  we 
may further shift production outside of China, resulting in significant costs and disruption to our operations as we would need 
to  pursue  the  time-consuming  processes  of  recreating  new  supply  chains,  identifying  substitute  components  and  establishing 
new manufacturing locations.

We must comply with extensive regulatory requirements, and the cost of such compliance, and any failure to comply, 

may adversely affect our business, financial condition and results of operations.

In our current business and as we expand into new markets and product categories, we must comply with a wide variety of 
laws, regulations, standards and other requirements governing, among other things, electrical safety, wireless emissions, health 
and  safety,  e-commerce,  consumer  protection,  export  and  import  requirements,  hazardous  materials  usage,  product-related 
energy consumption, packaging, recycling and environmental matters. Compliance with these laws, regulations, standards and 
other  requirements  may  be  onerous  and  expensive,  and  they  may  be  inconsistent  from  jurisdiction  to  jurisdiction  or  change 
from time to time, further increasing the cost of compliance and doing business. Our products may require regulatory approvals 
or  satisfaction  of  other  regulatory  concerns  in  the  various  jurisdictions  in  which  they  are  manufactured,  sold  or  both.  These 
requirements  create  procurement  and  design  challenges  that  require  us  to  incur  additional  costs  identifying  suppliers  and 
manufacturers who can obtain and produce compliant materials, parts and products. Failure to comply with such requirements 
can subject us to liability, additional costs and reputational harm and, in extreme cases, force us to recall products or prevent us 
from selling our products in certain jurisdictions. 

We may incur costs in complying with changing tax laws in the United States and abroad, which could adversely impact 

our cash flow, financial condition and results of operations.

We are a U.S.-based company subject to taxes in multiple U.S. and foreign tax jurisdictions. Our profits, cash flow and 
effective tax rate could be adversely affected by changes in the tax rules and regulations in the jurisdictions in which we do 
business, unanticipated changes in statutory tax rates and changes to our global mix of earnings. As we expand our operations, 
any changes in the U.S. or foreign taxation of such operations may increase our worldwide effective tax rate.

23

We  are  also  subject  to  examination  by  the  Internal  Revenue  Service  ("IRS")  and  other  tax  authorities,  including  state 
revenue agencies and foreign governments. If any tax authority disagrees with any position we have taken, our tax liabilities 
and operating results may be adversely affected. While we regularly assess the likelihood of favorable or unfavorable outcomes 
resulting from examinations by the IRS and other tax authorities to determine the adequacy of our provision for income taxes, 
there  can  be  no  assurance  that  the  actual  outcome  resulting  from  these  examinations  will  not  materially  adversely  affect  our 
financial condition and results of operations. In addition, the distribution of our products subjects us to numerous complex and 
often-changing  customs  regulations.  Failure  to  comply  with  these  systems  and  regulations  could  result  in  the  assessment  of 
additional taxes, duties, interest and penalties. There is no assurance that tax and customs authorities agree with our reporting 
positions and upon audit may assess us additional taxes, duties, interest and penalties. If this occurs and we cannot successfully 
defend our position, our profitability will be reduced.

Our ability to use our net operating loss carryforwards and certain other tax attributes may be limited.

As of October 3, 2020, we had gross U.S. federal net operating loss carryforwards of $30.8 million, which expire beginning 
in 2035, and gross state net operating loss carryforwards of $26.9 million, which expire beginning in 2027, as well as $52.2 
million in foreign net operating loss carryforwards, of which $37.6 million have an indefinite life and $14.6 million will expire 
in 2027. As of October 3, 2020, we also had U.S. federal research and development tax credit carryforwards of $41.8 million, 
and state research and development tax credit carryforwards of $31.8 million, which will expire beginning in 2025 and 2024, 
respectively.  Because  of  the  change  of  ownership  provisions  of  Sections  382  and  383  of  the  Code,  use  of  a  portion  of  the 
Company's domestic net operating losses and tax credit carryforwards may be limited in future periods depending upon future 
changes  in  ownership.  Further,  a  portion  of  the  carryforwards  may  expire  before  being  applied  to  reduce  future  income  tax 
liabilities if sufficient taxable income is not generated in future periods.

Risks related to ownership of our common stock

The  stock  price  of  our  common  stock  has  been  and  may  continue  to  be  volatile  or  may  decline  regardless  of  our 

operating performance.

The stock price of our common stock has been and may continue to be volatile. Since shares of our common stock were 
sold in our IPO in August 2018 at a price of $15.00 per share, the closing price of our common stock has ranged from $6.97 to 
$21.69 through October 03, 2020. The stock price of our common stock may fluctuate significantly in response to numerous 
factors in addition to the ones described in the preceding Risk Factors, many of which are beyond our control, including:

•
•

•
•

•
•

•
•

•

overall performance of the equity markets and the economy as a whole;
changes in the financial projections we or third parties may provide to the public or our failure to meet these 
projections;
actual or anticipated changes in our growth rate relative to that of our competitors;
announcements of new products, or of acquisitions, strategic partnerships, joint ventures or capital-raising activities or 
commitments, by us or by our competitors;
additions or departures of key personnel;
failure of securities analysts to initiate or maintain coverage of us, changes in financial estimates by any securities 
analysts who follow our company or our failure to meet these estimates or the expectations of investors;
rumors and market speculation involving us or other companies in our industry; 
sales of shares of our common stock by us or our stockholders particularly sales by our directors, executive officers 
and significant stockholders, or the perception that these sales could occur; and
additional stock issuances that result in significant dilution to shareholders.

In addition, the stock market with respect to newly public companies, particularly companies in the technology industry, 
has  experienced  significant  price  and  volume  fluctuations  that  have  affected  and  continue  to  affect  the  stock  prices  of  these 
companies. In the past, stockholders have instituted securities class action litigation following periods of market volatility. If we 
were  to  become  involved  in  securities  litigation,  it  could  subject  us  to  substantial  costs,  divert  resources  and  the  attention  of 
management from our business and adversely affect our business.

We do not intend to pay dividends for the foreseeable future.

We have never declared or paid any cash dividends on our common stock, and we do not intend to pay any cash dividends 
in the foreseeable future. We anticipate that we will retain all our future earnings for use in the development of our business and 
for  general  corporate  purposes.  Any  determination  to  pay  dividends  in  the  future  will  be  at  the  discretion  of  the  Board. 
Accordingly, investors must rely on sales of their common stock after price appreciation, which may never occur, as the only 

24

way  to  realize  any  future  gains  on  their  investments.  In  addition,  the  terms  of  our  credit  facilities  contain  restrictions  on  our 
ability to declare and pay cash dividends on our capital stock.

Certain provisions in our corporate charter documents and under Delaware law may prevent or hinder attempts by our 

stockholders to change our management or to acquire a controlling interest in us.

There are provisions in our restated certificate of incorporation and restated bylaws that may make it difficult for a third 
party to acquire, or attempt to acquire, control of our company, even if a change in control were considered favorable by our 
stockholders. These anti-takeover provisions include: 

•
•
•
•
•

•

•
•

a classified Board so that not all members of the Board are elected at one time;
the ability of the Board to determine the number of directors and fill any vacancies and newly created directorships;
a requirement that our directors may only be removed for cause;
a prohibition on cumulative voting for directors;
the requirement of a super-majority to amend some provisions in our restated certificate of incorporation and restated 
bylaws;
authorization  of  the  issuance  of  “blank  check”  preferred  stock  that  the  Board  could  use  to  implement  a  stockholder 
rights plan;
an inability of our stockholders to call special meetings of stockholders; and
a  prohibition  on  stockholder  actions  by  written  consent,  thereby  requiring  that  all  stockholder  actions  be  taken  at  a 
meeting of our stockholders.

In addition, our restated certificate of incorporation provides that the Delaware Court of Chancery is the exclusive forum 
for  any  derivative  action  or  proceeding  brought  on  our  behalf;  any  action  asserting  a  breach  of  fiduciary  duty;  any  action 
asserting a claim against us arising pursuant to the Delaware General Corporation Law (the “DGCL”), our restated certificate of 
incorporation or our restated bylaws; or any action asserting a claim against us that is governed by the internal affairs doctrine. 
Our restated certificate of incorporation also provides that the federal district courts of the United States will be the exclusive 
forum for resolving any complaint asserting a cause of action arising under the Securities Act of 1933, as amended. 

Further, Section 203 of the Delaware General Corporation Law may discourage, delay or prevent a change in control of our 
company. Section 203 imposes certain restrictions on mergers, business combinations, and other transactions between us and 
holders of 15% or more of our common stock.

General Risk Factors

The  loss  of  one  or  more  of  our  key  personnel,  or  our  failure  to  attract,  assimilate  and  retain  other  highly  qualified 

personnel in the future, could harm our business.

We  depend  on  the  continued  services  and  performance  of  our  key  personnel.  The  loss  of  key  personnel,  including  key 
members  of  management  as  well  as  our  product  development,  marketing,  sales  and  technology  personnel,  could  disrupt  our 
operations and have an adverse effect on our ability to grow our business. In addition, the loss of key personnel in our finance 
and accounting departments could harm our internal controls, financial reporting capability and capacity to forecast and plan for 
future growth. Further, the market for highly skilled workers and leaders in our industry is extremely competitive. If we do not 
succeed in attracting, hiring and integrating high-quality personnel or in retaining and motivating existing personnel, we may be 
unable to grow effectively, and our financial condition may be harmed.

Natural disasters, geopolitical unrest, war, terrorism, pandemics, public health issues or other catastrophic events could 

disrupt the supply, delivery or demand of products, which could negatively affect our operations and performance.

We  are  subject  to  the  risk  of  disruption  by  earthquakes,  floods  and  other  natural  disasters,  fire,  power  shortages, 
geopolitical  unrest,  war,  terrorist  attacks  and  other  hostile  acts,  public  health  issues,  epidemics  or  pandemics,  including 
COVID-19,  and  other  events  beyond  our  control  and  the  control  of  the  third  parties  on  which  we  depend.  Any  of  these 
catastrophic events, whether in the United States or abroad, may have a strong negative impact on the global economy, us, our 
contract  manufacturers,  our  suppliers  or  customers,  and  could  decrease  demand  for  our  products,  create  delays  and 
inefficiencies in our supply chain and make it difficult or impossible for us to deliver products to our customers. Further, our 
headquarters  are  located  in  Santa  Barbara,  California,  in  a  seismically  active  region  that  is  also  prone  to  forest  fires.  Any 
catastrophic event that occurred near our headquarters, or near our manufacturing facilities in China or Malaysia, could impose 
significant  damage  to  our  ability  to  conduct  our  business  and  could  require  substantial  recovery  time,  which  could  have  an 
adverse effect on our business, operating results and financial condition.

25

We may need additional capital, and we cannot be certain that additional financing will be available.

Our  operations  have  been  financed  primarily  through  cash  flow  from  operating  activities,  borrowings  under  our  J.P. 
Morgan  Chase  Bank,  N.A.  Secured  Term  Loan  (the  "Term  Loan")  and  the  Secured  Credit  Facility  with  J.P.  Morgan  Chase 
Bank, N.A. (the "Credit Facility") and net proceeds from the sale of our equity securities. We may require additional equity or 
debt financing to fund our operations and capital expenditures. Our ability to obtain financing will depend, among other things, 
on our development efforts, business plans, operating performance and the condition of the capital markets at the time we seek 
financing. We cannot assure you that additional financing will be available to us on favorable terms if and when required, or at 
all.

We  may  acquire  other  businesses  or  receive  offers  to  be  acquired,  which  could  require  significant  management 

attention, disrupt our business, dilute stockholder value and adversely affect our operating results.

As part of our business strategy, we have and may in the future make investments in complementary businesses, products, 
services or technologies. These acquisitions and other transactions and arrangements involve significant challenges and risks, 
including not advancing our business strategy, receiving an unsatisfactory return on our investment, difficulty integrating and 
retaining new employees, business systems, and technology, or distracting management from our other business initiatives. If 
an arrangement fails to adequately anticipate changing circumstances and interests of a party, it may result in early termination 
or renegotiation of the arrangement. The success of these transactions and arrangements will depend in part on our ability to 
leverage them to enhance our existing products or develop compelling new ones. It may take longer than expected to realize the 
full benefits from these transactions and arrangements such as increased revenue or enhanced efficiencies, or the benefits may 
ultimately be smaller than we expected. These events could adversely affect our consolidated financial statements.

If  we  fail  to  maintain  an  effective  system  of  internal  controls  in  the  future,  we  may  experience  a  loss  of  investor 

confidence and an adverse impact to our stock price.

Pursuant to the Sarbanes-Oxley Act of 2002, we are required to document and test our internal control procedures and to 
provide  a  report  by  management  on  internal  control  over  financial  reporting,  including  management’s  assessment  of  the 
effectiveness  of  such  control.  We  previously  reported  and  remediated  material  weaknesses  in  internal  control  over  financial 
reporting. Completion of remediation does not provide assurance that our remediation or other controls will continue to operate 
properly. If we are unable to maintain effective internal control over financial reporting or disclosure controls and procedures, 
our  ability  to  record,  process  and  report  financial  information  accurately,  and  to  prepare  consolidated  financial  statements 
within  required  time  periods  could  be  adversely  affected,  which  could  subject  us  to  litigation  or  investigations  requiring 
management  resources  and  payment  of  legal  and  other  expenses,  negatively  affect  investor  confidence  in  our  consolidated 
financial statements and adversely impact our stock price.

26

Item 1B. Unresolved Staff Comments 

None.

Item 2. Properties

We are a global company with our corporate headquarters located in Santa Barbara, California. We lease office space in 
Santa  Barbara,  as  well  as  Boston  and  offices  in  various  locations  around  the  world.  We  believe  our  existing  facilities  are 
adequate to meet our current requirements. 

Item 3. Legal Proceedings

From time to time, we may become involved in legal proceedings or be subject to claims arising in the ordinary course of 
our business. Other than the matters described in Note 13. Commitments and Contingencies  of the notes to our consolidated 
financial statements included in Part II. Item 8 of this Annual Report, we were not a party to any legal proceedings that in the 
opinion  of  our  management,  if  determined  adversely  to  us,  would  individually  or  taken  together  have  a  material  adverse 
effect on our business, operating results, financial condition or cash flows. Regardless of the outcome, litigation can have an 
adverse impact on us because of defense and settlement costs, diversion of management resources, and other factors. 

Item 4. Mine Safety Disclosures

None.

27

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity 
Securities

Holders of Record

As  of  November  9,  2020,  there  were  1,533  holders  of  record  of  our  common  stock.  This  figure  does  not  include  a 
substantially greater number of beneficial holders of our common stock whose shares are held of record by banks, brokers 
and other financial institutions. 

Dividend Policy

We have never declared or paid any cash dividends on our capital stock, and we do not currently intend to pay any cash 
dividends for the foreseeable future. We expect to retain future earnings, if any, to fund the development and growth of our 
business. Any future determination to pay dividends on our common stock will be made at the discretion of the Board and 
will depend upon, among other factors, our financial condition, operating results, current and anticipated cash needs, plans for 
expansion  and  other  factors  that  the  Board  may  deem  relevant.  In  addition,  the  terms  of  our  credit  facilities  contain 
restrictions on our ability to declare and pay cash dividends on our capital stock.

Recent Sales of Unregistered Securities

None.

Issuer Purchases of Equity Securities

The  following  table  presents  information  with  respect  to  our  repurchase  of  common  stock  during  the  quarter  ended 

October 3, 2020.

Period

Total Number of 
Shares Purchased (1)

Average Price Paid 
per Share

Total Number 
of Shares 
Purchased as 
Part of Publicly 
Announced 
Plans or 
Programs

Approximate 
Dollar Value of 
Shares that 
May Yet Be 
Purchased 
Under the Plans 
or Programs

Jun 28 - Jul 25

Jul 26 - Aug 29

Aug 30- Oct 3

Total

—  $ 

723,937  $ 

527,001  $ 

1,250,938 

— 

13.79 

12.88 

—  $ 

723,937  $ 

527,001  $ 

1,250,938 

16,785 

6,785 

— 

(1) 

In September 2019, our Board of Directors authorized a common stock repurchase program of up to $50.0 million. 
See  Note  8.  Stockholder'  Equity  of  the  notes  to  our  consolidated  financial  statements  included  elsewhere  in  this 
Annual  Report  on  Form  10-K  for  further  information.  The  Company  withholds  shares  of  common  stock  in 
connection  with  the  vesting  of  restricted  stock  unit  awards  issued  to  such  employees  to  satisfy  applicable  tax 
withholding requirements. Although these withheld shares are not issued or considered common stock repurchases 
under  our  stock  repurchase  program  and  therefore  are  not  included  in  the  preceding  table,  they  are  treated  as 
common stock repurchases in our consolidated financial statements as they reduce the number of shares that would 
have  been  issued  upon  vesting.  As  of  October  3,  2020,  we  have  fully  utilized  the  amount  available  under  our 
common stock repurchase program.

28

 
 
 
 
 
 
 
 
Stock Performance Graph

Sonos, Inc.

Nasdaq composite index

S&P 500

August 2,
2018

September 28,
2018

September 27,
2019

October 2,
2020

$ 

$ 

$ 

100.00  $ 

100.00  $ 

100.00  $ 

80.56  $ 

103.34  $ 

103.43  $ 

67.86  $ 

103.11  $ 

107.29  $ 

77.85 

141.94 

118.44 

29

Period EndingIndex ValueComparison of Cumulative Total Return Since August 2, 2018Assumes Initial Investment of $100Sonos, Inc.Nasdaq composite indexS&P 50008/02/1809/28/1809/27/1910/02/205075100125150 
Item 6. Selected Consolidated Financial and Other Data

The  selected  consolidated  financial  data  below  should  be  read  in  conjunction  with  Item  7,  "Management’s  Discussion 
and Analysis of Financial Condition and Results of Operations," and our consolidated financial statements and related notes 
included in Item 8, "Financial Statements and Supplementary Data," of this Annual Report on Form 10-K.

The consolidated statements of operations data for the years ended October 3, 2020, September 28, 2019 and September 
29, 2018, and the consolidated balance sheet data as of October 3, 2020 and September 28, 2019 are derived from our audited 
consolidated financial statements appearing in Item 8, "Financial Statements and Supplementary Data," of this Annual Report 
on Form 10-K. The consolidated statements of operations data for the years ended September 30, 2017 and October 1, 2016 
and  the  consolidated  balance  sheet  data  as  of  September  29,  2018,  and  September  30,  2017  are  derived  from  audited 
consolidated financial statements not included in this Annual Report on Form 10-K. The consolidated balance sheet data as of 
October 1, 2016 is derived from unaudited consolidated financial statements not included in this Annual Report on Form 10-
K. Our unaudited consolidated annual financial statements were prepared in accordance with U.S. GAAP on the same basis 
as  our  audited  consolidated  financial  statements  and  include,  in  the  opinion  of  management,  all  adjustments,  consisting  of 
normal  recurring  adjustments,  that  are  necessary  for  the  fair  statement  of  the  financial  information  set  forth  in  those 
consolidated financial statements. Our historical results are not necessarily indicative of the results that may be expected in 
any future period.

October 3
2020

September 28,
2019

Fiscal Year Ended
September 29,
 2018 (4)

September 30, 
2017 (4)

October 1, 
2016 (4)

(In thousands, except share and per 
share amounts and percentages)

Revenue 
Cost of revenue (1)

Gross profit

Operating expenses

Research and development (1)
Sales and marketing (1)
General and administrative (1)

Total operating expenses

Operating income (loss)

Other income (expense), net

Interest income

Interest expense

Other income (expense), net

Total other income (expense), net

Loss before provision for (benefit from) 
income taxes

Provision for (benefit from) income taxes

$ 

1,326,328 

$ 

1,260,823 

$ 

1,137,008 

$ 

992,526 

$ 

754,372 

571,956 

214,672 

263,539 

120,978 

599,189 

(27,233) 

1,998 

(1,487) 

6,639 

7,150 

(20,083) 

32 

733,480 

527,343 

171,174 

247,599 

102,871 

521,644 

5,699 

4,349 

(2,499) 

(8,625) 

(6,775) 

(1,076) 

3,690 

647,700 

489,308 

142,109 

270,869 

85,205 

498,183 

(8,875) 

731 

(5,242) 

(1,162) 

(5,673) 

(14,548) 

1,056 

536,461 

456,065 

124,394 

270,162 

77,118 

471,674 

(15,609) 

120 

(4,380) 

3,361 

(899) 

(16,508) 

(2,291) 

Net loss

$ 

(20,115) 

$ 

(4,766) 

$ 

(15,604) 

$ 

(14,217) 

$ 

901,284 

497,885 

403,399 

107,729 

258,012 

68,531 

434,272 

(30,873) 

14 

(2,503) 

(2,208) 

(4,697) 

(35,570) 

2,644 

(38,214) 

Net loss per share attributable to common 
stockholders, basic and diluted:⁽²⁾

$ 

Weighted-average shares used in 
computing net loss per share attributable 
to common stockholders, basic and 
diluted:⁽²⁾

(0.18) 

$ 

(0.05) 

$ 

(0.24) 

$ 

(0.25) 

$ 

(0.71) 

109,807,154 

103,783,006 

65,706,215 

56,314,546 

53,873,051 

Other Data:
Products sold(5)
Adjusted EBITDA (3)
Adjusted EBITDA margin (3)

5,806 

6,204 

5,165 

4,034 

$ 

108,543 

$ 

88,689 

$ 

69,128 

$ 

55,955 

$ 

 8.2 %

 7.0 %

 6.1 %

 5.6 %

3,651 

29,413 

 3.3 %

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Stock-based compensation was allocated as follows:

(In thousands)
Cost of revenue

Research and development

Sales and marketing

General and administrative

Total stock-based 
compensation expense

October 3,
2020

September 28,
2019

Fiscal Year Ended
September 29,
2018

September 30,
2017

October 1,
2016

$ 

1,106  $ 

985  $ 

198  $ 

240  $ 

23,439 

14,359 

18,706 

17,643 

12,965 

14,982 

13,960 

15,885 

8,602 

13,605 

15,086 

7,619 

211 

8,260 

11,742 

5,750 

$ 

57,610  $ 

46,575  $ 

38,645  $ 

36,550  $ 

25,963 

(2) See  Note  11.  Net  Loss  Per  Share  Attributable  to  Common  Stockholders  of  the  notes  to  our  consolidated  financial 
statements included elsewhere in this Annual Report on Form 10-K for an explanation of the calculations of our net 
loss per share attributable to common stockholders, basic and diluted. 

(3) Adjusted  EBITDA  and  adjusted  EBITDA  margin  are  financial  measures  that  are  not  calculated  in  accordance  with 
U.S.  generally  accepted  accounting  principles  ("U.S.  GAAP").  See  the  section  titled  "—Non-GAAP  Financial 
Measures" below for information regarding our use of these non-GAAP financial measures and a reconciliation of  net 
loss to adjusted EBITDA. 

(4) Reflects the impact of the adoption of new accounting standard in fiscal year 2018 related to revenue recognition.

(5) Products sold for the fiscal years 2019, 2018, 2017, and 2016 have been recast to reflect the change in product revenue 

categorization. 

October 3,
2020

September 28,
2019

September 29,
2018

September 30,
2017

October 1,
2016

As of

(In thousands)
Consolidated balance sheet 
data:

Cash and cash equivalents

$ 

407,100  $ 

338,641  $ 

220,930  $ 

130,595  $ 

Working capital

Total assets

Total long-term debt

Total liabilities
Redeemable convertible 
preferred stock

Accumulated deficit
Total stockholders' equity 
(deficit)

Non-GAAP Financial Measures 

267,362 

816,051 

18,251 

518,212 

276,635 

761,605 

24,840 

480,677 

201,243 

587,498 

33,097 

379,140 

78,203 

400,020 

39,600 

309,652 

74,913 

31,866 

278,879 

24,501 

217,326 

— 

— 

— 

90,341 

90,341 

(228,492)   

(208,377)   

(203,611)   

(188,007)   

(173,790) 

297,839 

280,928 

208,358 

27 

(28,788) 

To supplement our consolidated financial statements presented in accordance with U.S. GAAP, we monitor and consider 
adjusted  EBITDA  and  adjusted  EBITDA  margin,  which  are  non-GAAP  financial  measures.  These  non-GAAP  financial 
measures are not based on any standardized methodology prescribed by U.S. GAAP and are not necessarily comparable to 
similarly titled measures presented by other companies. 

We  define  adjusted  EBITDA  as  net  income  (loss)  adjusted  to  exclude  the  impact  of  depreciation,  stock-based 
compensation expense, interest income, interest expense, other income (expense), income taxes and other items that we do 
not consider representative of underlying operating performance. We define adjusted EBITDA margin as adjusted EBITDA 
divided by revenue. 

31

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We  use  these  non-GAAP  financial  measures  to  evaluate  our  operating  performance  and  trends  and  make  planning 
decisions.  We  believe  that  these  non-GAAP  financial  measures  help  identify  underlying  trends  in  our  business  that  could 
otherwise be masked by the effect of the expenses and other items that we exclude in these non-GAAP financial measures. 
Accordingly,  we  believe  that  these  non-GAAP  financial  measures  provide  useful  information  to  investors  and  others  in 
understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future 
prospects,  and  allowing  for  greater  transparency  with  respect  to  a  key  financial  metric  used  by  our  management  in  its 
financial and operational decision-making.

Adjusted  EBITDA  and  adjusted  EBITDA  margin  are  non-GAAP  financial  measures,  and  should  not  be  considered  in 
isolation  of,  or  as  an  alternative  to,  measures  prepared  in  accordance  with  U.S.  GAAP.  There  are  a  number  of  limitations 
related to the use of adjusted EBITDA rather than net income (loss), which is the nearest U.S. GAAP equivalent of adjusted 
EBITDA, and the use of adjusted EBITDA margin rather than operating margin, which is the nearest U.S. GAAP equivalent 
of adjusted EBITDA margin. These limitations include that the non-GAAP financial measures: 

•

•

•

•

•
•
•

exclude depreciation and amortization, and although these are non-cash expenses, the assets being depreciated may be 
replaced in the future;
exclude stock-based compensation expense, which has been, and will continue to be, a significant recurring expense 
for our business and an important part of our compensation strategy;
do  not  reflect  interest  income,  primarily  resulting  from  interest  income  earned  on  our  cash  and  cash  equivalent 
balances;
do  not  reflect  interest  expense,  or  the  cash  requirements  necessary  to  service  interest  or  principal  payments  on  our 
debt, which reduces cash available to us;
do not reflect the effect of foreign currency exchange gains or losses, which is included in other income (expense), net;
do not reflect the provision for or benefit from income tax that may result in payments that reduce cash available to us; 
do  not  reflect  non-recurring  expenses  and  other  items  that  are  not  considered  representative  of  our  underlying 
operating performance which reduce cash available to us; and

• may not be comparable to similar non-GAAP financial measures used by other companies, because the expenses and 
other items that we exclude in our calculation of these non-GAAP financial measures may differ from the expenses 
and other items, if any, that other companies may exclude from these non-GAAP financial measures when they report 
their operating results.

Because of these limitations, these non-GAAP financial measures should be considered along with other operating and 

financial performance measures presented in accordance with U.S. GAAP. 

The following table presents a reconciliation of net loss to adjusted EBITDA: 

32

 
 
(In thousands, except 
percentages)

Net loss

Depreciation and amortization
Stock-based compensation 
expense

Interest income

Interest expense

Other (income) expense, net
Provision for (benefit from) 
income taxes
Restructuring and related 
expenses (1)
Legal and transaction related 
costs (2)

October 3,
2020

September 28,
2019

September 29,
2018

September 30,
2017

October 1,
2016

Fiscal Year Ended

$ 

(20,115) 

$ 

(4,766) 

$ 

(15,604) 

$ 

(14,217) 

$ 

(38,214) 

36,426 

36,415 

39,358 

35,014 

34,323 

57,610 

(1,998) 

1,487 

(6,639) 

32 

26,285 

15,455 

46,575 

(4,349) 

2,499 

8,625 

3,690 

— 

— 

38,645 

(731) 

5,242 

1,162 

36,550 

(120) 

4,380 

(3,361) 

25,963 

(14) 

2,503 

2,208 

1,056 

(2,291) 

2,644 

— 

— 

— 

— 

— 

— 

Adjusted EBITDA

$ 

108,543 

$ 

88,689 

$ 

69,128 

Revenue

$  1,326,328 

$  1,260,823 

$  1,137,008 

$ 

$ 

55,955 

992,526 

$ 

$ 

29,413 

901,284 

Adjusted EBITDA margin

 8.2 %

 7.0 %

 6.1 %

 5.6 %

 3.3 %

(1) See Note 15. Restructuring Plan of the notes to our consolidated financial statements included elsewhere in this Annual 

Report on Form 10-K for further discussion related to our restructuring plan.

(2)  Legal  and  transaction-related  costs  consist  of  expenses  related  to  our  intellectual  property  ("IP")  litigation  against 
Alphabet and Google as well as legal and transaction costs associated with our acquisition activity in the first quarter 
of  fiscal  2020,  which  we  consider  non-recurring  expenses  and  do  not  consider  representative  of  our  underlying 
operating performance.

33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

You  should  read  the  following  discussion  of  our  financial  condition  and  results  of  operations  in  conjunction  with  the 
consolidated  financial  statements  and  the  notes  thereto  included  elsewhere  in  this  Annual  Report  on  Form  10-K.  The 
following  discussion  contains  forward-looking  statements  that  reflect  our  plans,  estimates  and  beliefs.  Our  actual  results 
could  differ  materially  from  those  discussed  in  the  forward-looking  statements.  Factors  that  could  cause  or  contribute  to 
these  differences  include  those  discussed  below  and  elsewhere  in  this  Annual  Report  on  Form  10-K,  particularly  in  the 
section titled "Risk Factors." 

We operate on a 52-week or 53-week fiscal year ending on the Saturday nearest September 30 each year. Our fiscal year 
is divided into four quarters of 13 weeks, each beginning on a Sunday and containing two 4-week periods followed by a 5-
week  period.  An  additional  week  is  included  in  the  fourth  fiscal  quarter  approximately  every  five  years  to  realign  fiscal 
quarters with calendar quarters. References to fiscal 2020 are to our 53-week  fiscal year ended October 3, 2020, references 
to  fiscal  2019  are  to  our  52-week  fiscal  year  ended  September  28,  2019  and  references  to  fiscal  2018  are  to  our  52-week 
fiscal year ended September 29, 2018.

Overview

Sonos  is  one  of  the  world's  leading  sound  experience  brands.  As  the  inventor  of  multi-room  wireless  audio  products, 
Sonos' innovation helps the world listen better by giving people access to the content they love and allowing them to control 
it  however  they  choose.  Known  for  delivering  an  unparalleled  sound  experience,  thoughtful  design  aesthetic,  simplicity  of 
use and an open platform, Sonos makes a breadth of audio content available to anyone.

Our  sound  system  provides  an  immersive  listening  experience  created  by  our  thoughtfully  designed  speakers  and 
components, our proprietary software platform and the ability to wirelessly stream the content our customers love from the 
services  they  prefer.  We  manage  the  complexity  of  delivering  a  seamless  customer  experience  in  a  multi-user  and  open-
platform environment. The Sonos sound system is easy to set up, use and expand to bring audio to any room in the home. 
Through  our  software  platform,  we  frequently  enhance  features  and  services  on  our  products,  improving  functionality  and 
customer experience.

Our innovative products, seamless customer experience and expanding global footprint have driven 15 consecutive years 
of sustained revenue growth since our first product launch. We generate revenue from the sale of our Sonos speaker products, 
including wireless speakers and home theater speakers, from our Sonos system products, which is largely comprised of our 
component  products,  and  from  partner  products  and  other  revenue,  including  partnerships  with  IKEA  and  Sonance,  Sonos 
and third-party accessories, licensing, and advertising revenue. 

We  have  developed  a  robust  product  and  software  roadmap  that  we  believe  will  help  us  capture  the  expanding 
addressable market for our products. We believe executing on our roadmap will position us to acquire new customers, offer a 
continuously improving experience to our existing customers, and grow follow-on purchases.

COVID-19 Impacts

In December 2019, the novel coronavirus (COVID-19) was reported in China and subsequently was declared a global 
pandemic in March 2020 by the World Health Organization. The impact of the pandemic has led to significant challenges to 
our  global  economy.  Starting  in  March  2020,  we  implemented  global  travel  restrictions  and  work-from-home  policies  for 
employees who have the ability to work remotely. As of the date of this report, these policies have not materially adversely 
affected our operations, financial reporting or internal controls. 

Customer demand. We saw weakening retail demand and closures of physical retail stores in the majority of 
our end markets. Our retail partners made significant modifications to the retail experience, such as store closures, 
placing  limits  on  the  number  of  customers  permitted  in  stores,  and  shifting  from  in-store  shopping  to  curbside 
pickup. Our retail partners reduced orders to adjust inventory levels in response to lower consumer sales resulting 
from decreased store traffic. This impact was offset by strong performance in our direct-to-consumer sales channel, 
primarily  through  our  website.  Revenue  from  our  direct-to-consumer  channel  increased  84.3%  for  the  year  ended 
October 03, 2020 compared to the year ended September 28, 2019. 

34

Supply chain. In fiscal 2020, we implemented supply chain expansion initiatives to better meet our customer 
demand.  Due  to  government  mandated  shutdowns  resulting  from  COVID-19,  our  efforts  to  fully  diversify  our 
supply  chain  into  Malaysia  have  been  delayed  until  the  middle  of  2021.  In  addition,  during  the  fourth  quarter  of 
fiscal 2020, we saw certain constraints on the ability of our component suppliers and logistics providers to timely 
meet commitments in an environment of increased demand for consumer electronics products during the COVID-19 
pandemic. For more information, refer to Part I, Item 1A. Risk factors.

Liquidity and capital resources. In response to the uncertainty and challenges stemming from COVID-19, in 
the second and third quarters of fiscal 2020 we implemented a number of initiatives to maintain our liquidity and 
rationalize our operating expenses, including initiating the 2020 restructuring plan (as defined below), among other 
initiatives.  

We  believe  our  existing  cash  and  cash  equivalent  balances,  cash  flow  from  operations,  and  committed  credit 
lines are sufficient to meet our long-term working capital and capital expenditure needs. As of October 3, 2020, we 
had cash and cash equivalents of $407.1 million, long-term debt of $18.3 million, and an undrawn revolving credit 
facility of $80.0 million.

Restructuring plan. On June 23, 2020, we initiated the 2020 restructuring plan (the “2020 restructuring plan”) 
in  connection  with  our  efforts  to  reduce  operating  expenses  and  preserve  liquidity  in  the  face  of  the  COVID-19 
pandemic  and  to  more  efficiently  position  our  business  for  our  long-term  strategy.  As  a  result  of  these  efforts  we 
eliminated approximately 12% of our global headcount and closed our New York retail store and six satellite offices. 
To  the  extent  that  disruption  to  the  business  continues,  we  will  evaluate  additional  cost  management  initiatives 
which will be dependent on the severity and duration of the COVID-19 pandemic. See Note 15. Restructuring Plan 
of  the  notes  to  our  consolidated  financial  statements  included  elsewhere  in  this  Annual  Report  on  Form  10-K  for 
further discussion of the 2020 restructuring plan.

While the situation caused by COVID-19 is unprecedented and dynamic, we have considered its impact when developing 
our  estimates  and  assumptions.  Actual  results  and  outcomes  may  differ  from  our  estimates  and  assumptions.  For  additional 
information of risks related to COVID-19, refer to Part I, Item 1A. Risk factors.

Key Metrics

In  addition  to  the  measures  presented  in  our  consolidated  financial  statements,  we  use  the  following  key  metrics  to 
evaluate  our  business,  measure  our  performance,  identify  trends  affecting  our  business  and  assist  us  in  making  strategic 
decisions.  Our  key  metrics  are  total  revenue,  products  sold,  adjusted  EBITDA  and  adjusted  EBITDA  margin.  The  most 
directly comparable financial measure calculated under U.S. GAAP for adjusted EBITDA is net income (loss). In the fiscal 
years ended October 3, 2020, September 28, 2019 and September 29, 2018, we had a net loss of $20.1 million, $4.8 million 
and $15.6 million, respectively. 

(In thousands, except percentages)

Revenue

Products sold
Adjusted EBITDA(1)
Adjusted EBITDA margin(1)

October 3,
2020

Fiscal Year Ended
September 28,
2019

September 29,
2018

$  1,326,328 

$  1,260,823 

$  1,137,008 

5,806 

6,204 

$ 

108,543 

$ 

88,689 

$ 

5,165 

69,128 

 8.2 %

 7.0 %

 6.1 %

(1) For additional information regarding adjusted EBITDA and adjusted EBITDA margin (which are non-GAAP financial 
measures),  including  reconciliations  of  net  income  (loss),  to  adjusted  EBITDA,  see  the  sections  titled  "Adjusted 
EBITDA and Adjusted EBITDA Margin" below and "Non-GAAP Financial Measures" above.

35

 
 
 
Revenue

We  generate  substantially  all  of  our  revenue  from  the  sale  of  Sonos  speakers  and  Sonos  system  products.  We  also 
generate  a  portion  of  revenue  from  Partner  products  and  other  revenue  sources,  such  as  module  revenue  from  our  IKEA 
partnership,  architectural  speakers  from  our  Sonance  partnership,  accessories  such  as  speaker  stands  and  wall  mounts, 
professional services, licensing, and advertising revenue.

For a description of our revenue recognition policies, see the section titled "Critical accounting policies and estimates." 

Products Sold 

Products  sold  represents  the  number  of  products  that  are  sold  during  a  period,  net  of  returns.  Products  sold  has  been 
redefined to align with our new product revenue categories and includes the sale of products in the Sonos speakers and Sonos 
system  products  categories,  as  well  as  module  units  sold  through  our  partners,  such  as  IKEA  and  Sonance.  Except  where 
noted otherwise, our historical products sold metric has been recast to reflect the change in product revenue categorization 
and now includes Sonos Boost and module units. Products sold excludes accessories, which have not materially contributed 
to our revenue historically. Growth rates between products sold and revenue are not perfectly correlated because our revenue 
is  affected  by  other  variables,  such  as  the  mix  of  products  sold  during  the  period,  promotional  discount  activity  and  the 
introduction of new products that may have higher or lower than average selling prices. 

Adjusted EBITDA and Adjusted EBITDA Margin 

We define adjusted EBITDA as net income (loss) adjusted to exclude the impact of stock-based compensation expense, 
depreciation, interest, other income (expense), taxes, and other items that we do not consider representative of our underlying 
operating performance.

We  define  adjusted  EBITDA  margin  as  adjusted  EBITDA  divided  by  revenue.  See  the  section  titled  "Selected 
Consolidated  Financial  and  Other  Data—Non-GAAP  Financial  Measures"  for  information  regarding  our  use  of  adjusted 
EBITDA and adjusted EBITDA margin, and a reconciliation of net loss to adjusted EBITDA. 

Factors Affecting Our Performance

New Product Introductions. Since 2005, we have released a number of products in multiple home audio categories. We 
intend to introduce new products that appeal to a broad set of consumers, as well as bring our differentiated listening platform 
and experience to all the places and spaces where our customers listen to the breadth of audio content available, including 
inside and outside their homes.

Seasonality.  Historically,  we  have  experienced  the  highest  levels  of  revenue  in  the  first  fiscal  quarter  of  the  year 
coinciding with the holiday shopping season and our promotional activities. For example, revenue in the first quarter of fiscal 
2020 accounted for 42.4% of our revenue for fiscal 2020. Our promotional discounting activity is higher in the first fiscal 
quarter as well, which negatively impacts gross margin during this period. For example, gross margin in the first quarter of 
fiscal 2020 was 40.5%, compared to gross margin of 43.1% for all of fiscal 2020. However, our higher sales volume in the 
holiday  shopping  season  has  historically  resulted  in  a  higher  operating  margin  in  the  first  fiscal  quarter  due  to  positive 
operating leverage.

Ability  to  Sell  Additional  Products  to  Existing  Customers.  As  our  customers  add  Sonos  to  their  homes  and  listen  to 
more audio content, they typically increase the number of our products in their homes. In fiscal 2020, follow-on purchases 
represented approximately 41.2% of new product registrations. As we execute on our product roadmap to address evolving 
consumer  preferences,  we  believe  we  can  expand  the  number  of  products  in  our  customers’  homes.  Our  ability  to  sell 
additional products to existing customers is a key part of our business model, as follow-on purchases indicate high customer 
engagement and satisfaction, decrease the likelihood of competitive substitution and result in higher customer lifetime value. 
We will continue to innovate and invest in product development in order to enhance customer experience and drive sales of 
additional products to existing customers. 

Expansion  of  Partner  Ecosystem.  Expanding  and  maintaining  strong  relationships  with  our  partners  will  remain 
important  to  our  success.  Our  ability  to  develop,  manufacture  and  sell  voice-enabled  speakers  that  deliver  differentiated 
consumer experiences will be a critical driver of our future performance, particularly as we compete in a larger market with 
an expanding number of competitors. We currently compete with, and will continue to compete with, companies that have 
greater resources than we do, many of which have already brought voice-enabled speakers to market. To date, our agreements 

36

with these partners have all been on a royalty-free basis. We believe our partner ecosystem improves customer experience, 
attracting  more  customers  to  Sonos,  which  in  turn  attracts  more  partners  to  the  platform  further  enhancing  customer 
experience.  We  believe  partners  choose  to  be  part  of  the  Sonos  platform  because  it  provides  access  to  a  large,  engaged 
customer  base  on  a  global  scale.  We  look  to  partner  with  a  wide  variety  of  streaming  music  services,  voice  assistants, 
connected  home  integrators,  content  creators  and  podcast  providers.  We  are  also  partnering  with  certain  companies  in  the 
development of our own voice-enabled products. Our competitiveness in the voice-enabled speaker market will depend on 
successful investment in research and development, market acceptance of our products and our ability to maintain and benefit 
from these technology partnerships.

As competition increases, we believe our ability to give users the freedom to choose across the broadest set of streaming 

services and voice control partners will be a key differentiating factor.

Channel Strategy. We are focused on reaching and converting prospective customers through third-party retail stores, e-
commerce  retailers,  custom  installers  of  home  audio  systems,  and  our  website  sonos.com.  We  are  investing  in  our  e-
commerce capabilities and in-app experience to drive direct sales. Sales through sonos.com increased 84.3% and represented 
21.4%  of  our  revenue  in  fiscal  2020  compared  to  12.2%  in  fiscal  2019.  We  believe  the  growth  of  our  own  e-commerce 
channel will continue to be important to supporting our overall growth and profitability as consumers continue the shift from 
physical  to  online  sales  channels.  Our  physical  retail  distribution  relies  on  third-party  retailers.  While  we  seek  to  increase 
sales through our direct-to-consumer sales channel, we expect that our future sales will continue to be substantially dependent 
on  our  third-party  retailers.  We  will  continue  to  seek  retail  partners  that  can  deliver  differentiated  in-store  experiences  to 
support customer demand for product demonstrations. 

International  Expansion.  Our  products  are  sold  in  over  50  countries  and  in  fiscal  2020,  47.4%  of  our  revenue  was 
generated  outside  the  United  States.  Our  international  growth  will  depend  on  our  ability  to  generate  sales  from  the  global 
population of consumers, develop international distribution channels and diversify our partner ecosystem to appeal to a more 
global audience. We are committed to strengthening our brand in global markets and our future success will depend in part on 
our growth in international markets.

Investing  in  Product  and  Software  Development.  Our  investments  in  product  and  software  development  consist 
primarily  of  expenses  in  personnel  who  support  our  research  and  development  efforts  and  capital  expenditures  for  new 
tooling and production line equipment to manufacture and test our products. We believe that our financial performance will 
significantly depend on the effectiveness of our investments to design and introduce innovative new products and services 
and enhance existing products and software. If we fail to innovate and expand our product and software offerings or fail to 
maintain high standards of quality in our products, our brand, market position and revenue will be adversely affected. Further, 
if our development efforts are not successful, we will not recover the investments made. 

Investing in Sales and Marketing. We intend to invest resources in our marketing and brand development efforts. Our 
marketing investments are focused on increasing brand awareness through advertising, public relations and brand promotion 
activities.  While  we  maintain  a  base  level  of  investment  throughout  the  year,  significant  increases  in  spending  are  highly 
correlated  with  the  holiday  shopping  season,  new  product  launches  and  software  introductions.  We  also  invest  in  capital 
expenditures  on  product  displays  to  support  our  retail  channel  partners.  Sales  and  marketing  investments  are  typically 
incurred in advance of any revenue benefits from these activities. 

37

Components of Results of Operations 

Revenue

In the first quarter of fiscal 2020, we began reporting our product revenue under the following new categories: Sonos 
speakers, Sonos system products and Partner products and other revenue. This change further aligned revenue reporting with 
the evolving nature of our products, how customers purchase across multiple categories, and how we evaluate our business. 
We generate substantially all of our revenue from the sale of Sonos speakers and Sonos system products. We also generate a 
portion  of  revenue  from  Partner  products  and  other  revenue  sources,  such  as  module  revenue  from  our  IKEA  partnership, 
architectural  speakers  from  our  Sonance  partnership,  and  accessories  such  as  speaker  stands  and  wall  mounts,  as  well  as 
professional services, licensing and advertising revenue. We attribute revenue from our IKEA partnership to our Asia Pacific 
("APAC") region, as our regional revenue is defined by the shipment location. Our revenue is recognized net of allowances 
for returns, discounts, sales incentives, and any taxes collected from customers. We also defer a portion of our revenue that is 
allocated  to  unspecified  software  upgrades  and  cloud-based  services.  Our  revenue  is  subject  to  fluctuation  based  on  the 
foreign  currency  in  which  our  products  are  sold,  principally  for  sales  denominated  in  the  euro  and  the  British  pound.  The 
introduction  of  new  products  may  result  in  an  increase  in  revenue  but  may  also  impact  revenue  generated  from  existing 
products as consumers shift purchases to new products.

For a description of our revenue recognition policies, see the section titled "Critical accounting policies and estimates." 

Cost of Revenue

Cost  of  revenue  consists  of  product  costs,  including  costs  of  our  contract  manufacturers  for  production,  component 
product  costs,  shipping  and  handling  costs,  tariffs,  duty  costs,  warranty  replacement  costs,  packaging,  fulfillment  costs, 
manufacturing  and  tooling  equipment  depreciation,  warehousing  costs,  hosting  costs,  and  excess  and  obsolete  inventory 
write-downs. In addition, we allocate certain costs related to management and facilities, personnel-related expenses, and other 
expenses associated with supply chain logistics. Personnel-related expenses consist of salaries, bonuses, benefits, and stock-
based compensation expenses.

Gross Profit and Gross Margin 

Our gross margin has fluctuated and may, in the future, fluctuate from period to period based on a number of factors, 
including the mix of products we sell, the channel mix through which we sell our products, fluctuations of the impacts of our 
product and material cost saving initiatives, the foreign currency in which our products are sold, and tariffs and duty costs 
implemented by governmental authorities. 

Operating Expenses 

Operating expenses consist of research and development, sales and marketing, and general and administrative expenses. 

Research  and  development.  Research  and  development  expenses  consist  primarily  of  personnel-related  expenses, 
consulting  and  contractor  expenses,  tooling,  test  equipment,  prototype  materials,  and  related  overhead  costs.  To  date, 
software development costs have been expensed as incurred because the period between achieving technological feasibility 
and the release of the software has been short and development costs qualifying for capitalization have been insignificant. 

Sales  and  marketing.  Sales  and  marketing  expenses  consist  primarily  of  advertising  and  marketing  activity  for  our 
products and personnel-related expenses, as well as trade show and event costs, sponsorship costs, consulting and contractor 
expenses, travel costs, product display expenses and related depreciation, customer experience and technology support tool 
expenses, revenue related sales fees from our direct-to-consumer business, and overhead costs. 

General and administrative. General and administrative expenses consist of personnel-related expenses for our finance, 
legal, human resources and administrative personnel, as well as the costs of professional services, information technology, 
litigation, patents, related overhead, and other administrative expenses. 

Other Income (Expense), Net 

Interest income. Interest income consists primarily of interest income earned on our cash and cash equivalents balances. 

Interest expense. Interest expense consists primarily of interest expense associated with our debt financing arrangements 

and amortization of debt issuance costs. 

38

Other income (expense), net. Other income (expense), net consists primarily of our foreign currency exchange gains and 
losses relating to transactions and remeasurement of asset and liability balances denominated in currencies other than the U.S. 
dollar.  We  expect  our  foreign  currency  gains  and  losses  to  continue  to  fluctuate  in  the  future  due  to  changes  in  foreign 
currency exchange rates. 

Provision for (Benefit From) Income Taxes 

We  are  subject  to  income  taxes  in  the  U.S.  and  foreign  jurisdictions  in  which  we  operate.  Foreign  jurisdictions  have 
statutory tax rates different from those in the U.S. Accordingly, our effective tax rate will vary depending on jurisdictional 
mix  of  earnings,  and  changes  in  tax  laws.  In  addition,  certain  U.S.  tax  regulations  subject  the  earnings  of  our  non-U.S. 
subsidiaries  to  current  taxation  in  the  U.S.  Our  effective  tax  rate  will  be  impacted  by  our  ability  to  claim  deductions  and 
foreign tax credits to offset the taxation of foreign earnings in the U.S.

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for income tax purposes. A valuation allowance is provided 
when  it  is  more-likely-than-not  that  the  deferred  tax  assets  will  not  be  realized.  We  have  established  a  full  valuation 
allowance to offset our U.S. and certain foreign net deferred tax assets due to the uncertainty of realizing future tax benefits 
from our net operating loss carryforwards and other deferred tax assets. It is possible that within the next 12 months there 
may be sufficient positive evidence to release a portion or all of the U.S. valuation allowance. Release of the U.S. valuation 
allowance would result in a benefit to income tax expense for the period the release is recorded which could have a material 
impact on our operating results. The timing and amount of the potential valuation allowance release are subject to significant 
management judgment and our prospective earnings in the U.S.

Results of Operations

The following table sets forth our consolidated results of operations and data as a percentage of revenue for the periods 
indicated (percentages in the table may not foot due to rounding). The period-to-period comparison of financial results is not 
necessarily indicative of financial results to be achieved in future periods. 

Fiscal Year Ended

October 3,
2020

September 28,
2019

$

%

$

%

$ 

1,326,328 

 100.0 % $ 

1,260,823 

 100.0 %

754,372 

571,956 

214,672 

263,539 
120,978 

599,189 

(27,233) 

1,998 

(1,487) 

6,639 

7,150 

(20,083) 
32 

(20,115) 

 56.9 

 43.1 

 16.2 

 19.9 
 9.1 

 45.2 

 (2.1) 

 0.2 

 (0.1) 

 0.5 

 0.5 

 (1.5) 
 — 

 (1.5) % $ 

733,480 

527,343 

171,174 

247,599 
102,871 

521,644 

5,699 

4,349 

(2,499) 

(8,625) 

(6,775) 

(1,076) 
3,690 

(4,766) 

 58.2 

 41.8 

 13.6 

 19.6 
 8.2 

 41.4 

 0.5 

 0.3 

 (0.2) 

 (0.7) 

 (0.5) 

 (0.1) 
 0.3 

 (0.4) %

(Dollars in thousands)

Revenue
Cost of revenue (1)
Gross profit

Operating expenses

Research and development (1)
Sales and marketing (1)
General and administrative (1)
Total operating expenses

Operating income (loss)

Other income (expense),net

Interest income

Interest expense

Other income (expense), net

Total other income (expense), net

Loss before provision for income taxes
Provision for income taxes

Net loss

$ 

(1) Amounts include stock-based compensation expense as follows: 

39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fiscal Year Ended

October 3,
2020

September 28,
2019

$

%

$

%

1,106 

23,439 

14,359 

18,706 

57,610 

 0.1 % $ 

 1.8 

 1.1 

 1.4 

 4.3 % $ 

985 

17,643 

12,965 

14,982 

46,575 

 0.1 %

 1.4 

 1.0 

 1.2 

 3.7 %

(Dollars in thousands)

Cost of revenue

Research and development

Sales and marketing

General and administrative

$ 

Total stock-based compensation expense

$ 

Comparison of Fiscal Years 2020 and 2019

Revenue 

(Dollars in thousands)

Sonos speakers

Sonos system products

Partner products and other revenue

Total revenue

Volume data (products sold in thousands)

Total products sold

Fiscal Year Ended 

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year 

$

%

$ 

1,034,813  $ 

1,008,422  $ 

26,391 

 2.6 %

218,788 

72,727 

187,172 

65,229 

31,616 

7,498 

$ 

1,326,328  $ 

1,260,823  $ 

65,505 

Units

 16.9 

 11.5 

 5.2 %
%

5,806 

6,204 

(398) 

 (6.4) 

Total revenue increased $65.5 million, or 5.2%, for fiscal 2020 compared to fiscal 2019. The 53rd week in fiscal 2020 
added  approximately  $25.0  million  in  revenue.  Excluding  the  53rd  week,  revenue  increased  approximately  3.2%  for  fiscal 
2020 compared to fiscal 2019. The increase was driven by strong overall demand, the success of new product launches and 
partnerships, partially offset by reduced retail partner orders resulting from the effects of COVID-19 and constrained product 
availability as demand exceeded our expectations. We experienced significant global growth in our direct-to-consumer sales 
channel, primarily through sonos.com, which grew by 84.3% and represented 21.4% of our total revenue for the fiscal 2020. 

Sonos  speakers  revenue  represented  78.0%  of  total  revenue  for  fiscal  2020  and  increased  by  2.6%  for  fiscal  2020 
compared to fiscal 2019 as we launched Arc, Five, and Sub (Gen 3); however, this category was more significantly impacted 
by reduced orders from our retail partners affected by COVID-19. Sonos system products revenue represented 16.5% of total 
revenue for fiscal 2020 and increased 16.9% for fiscal 2020 compared to fiscal 2019, driven by the continued success of Amp 
and the launch of Port in late fiscal 2019. Partner products and other revenue increased 11.5% for fiscal 2020 compared to 
fiscal 2019 driven by our partnerships.

Volume of products sold decreased while revenue increased primarily due to product mix as there was a shift to higher-
priced products in fiscal 2020 compared to fiscal 2019. The decrease in volume of products sold for fiscal 2020 compared to 
fiscal  2019  was  driven  by  a  decrease  in  the  sale  of  select  Sonos  speakers  products  and  the  decline  in  IKEA  module  units 
orders.  The  decline  in  IKEA  module  units  orders  resulted  from  the  retailer's  store  closures,  smaller  online  presence,  and 
lapping the anniversary of the launch of our IKEA partnership. 

Revenue for fiscal 2020 compared to fiscal 2019 increased 11.4% in the Americas, decreased 2.9% in Europe, Middle 

East and Africa ("EMEA"), and increased 1.8% in APAC.

40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of Revenue and Gross Profit 

(Dollars in thousands)

Cost of revenue

Gross profit

Gross margin

Fiscal Year Ended

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year

$

%

$ 

$ 

754,372 

571,956 

$ 

$ 

733,480 

527,343 

$ 

$ 

20,892 

44,613 

 2.8 %

 8.5 %

 43.1 %

 41.8 %

Cost of revenue increased $20.9 million, or 2.8%, from $733.5 million for fiscal 2019 to $754.4 million for fiscal 2020. 
The increase was due to an additional $31.0 million of tariffs on products imported from China to the U.S.  Excluding the 
impact  of  tariffs,  the  cost  of  revenue  would  have  declined  $10.1  million  compared  to  the  prior  year  due  to  product  and 
materials cost reduction.  

Gross margin increased 130 basis points for fiscal 2020 compared to fiscal 2019. The increase was driven by a shift in 
product  mix  into  higher  margin  products  and  channels  as  well  as  product  and  material  cost  reductions  associated  with  the 
consolidation of our supplier base and successful cost negotiations. This increase was partially offset by the introduction of 
tariffs in September 2019. Excluding the effects of tariffs, gross margin would have been 45.6% or 370 basis points greater 
than fiscal 2019.

Research and Development 

(Dollars in thousands)

Research and development

Percentage of revenue

Fiscal Year Ended

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year

$

%

$ 

214,672 

$ 

171,174 

$ 

43,498 

 25.4 %

 16.2 %

 13.6 %

Research  and  development  expenses  increased  $43.5  million,  or  25.4%,  for  fiscal  2020  compared  to  fiscal  2019. 
Excluding the impact of $5.1 million related to the 2020 restructuring plan, research and development expenses increased by 
$38.4  million,  or  22.4%,  for  fiscal  2020  compared  to  fiscal  2019.  This  increase  was  primarily  due  to  an  increase  of  $33.4 
million  in  personnel-related  costs  due  to  increased  headcount  and  higher  stock-based  compensation,  higher  bonus 
achievement,  and  an  increase  of  $4.5  million  in  product  development  costs  related  to  our  continued  investment  in  new 
products and features as well as expenses related to an additional week in our fiscal year ending October 3, 2020.

Sales and Marketing 

(Dollars in thousands)
Sales and marketing
Percentage of revenue

Fiscal Year Ended

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year

$

%

$ 

263,539 

$ 

247,599 

$ 

15,940 

 6.4 %

 19.9 %

 19.6 %

Sales and marketing expenses increased $15.9 million, or 6.4%, for fiscal 2020 compared to fiscal 2019. Excluding the 
impact of $19.8 million related to the 2020 restructuring plan, sales and marketing expenses decreased $3.8 million, or 1.6%, 

41

 
for fiscal 2020 compared to fiscal 2019. This decrease was primarily due to $10.7 million in lower marketing and advertising 
expenses,  offset  by  an  increase  of  $3.1  million  in  revenue-related  sales  fees  from  higher  sales  in  our  direct-to-consumer 
business  as  well  as  an  increase  in  personnel-related  costs  of  $2.3  million  due  to  higher  stock-based  compensation  and  an 
increase in bonus achievement, as well as expenses related to an additional week in fiscal year ending October 3, 2020.

General and Administrative 

(Dollars in thousands)

General and administrative

Percentage of revenue

Fiscal Year Ended

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year

$

%

$ 

120,978 

$ 

102,871 

$ 

18,107 

 17.6 %

 9.1 %

 8.2 %

General  and  administrative  expenses  increased  $18.1  million,  or  17.6%,  for  fiscal  2020  compared  to  fiscal  2019. 
Excluding the impact of $1.4 million related to the 2020 restructuring plan and $15.5 million related to legal and transaction 
related costs, general and administrative expenses increased $1.2 million, or 1.2%, for fiscal 2020 compared to fiscal 2019. 
This increase was driven by an increase of $3.7 million in personnel-related expenses primarily due to an increase in bonus 
achievement, headcount, and stock-based compensation, as well as expenses related to an additional week in our fiscal year 
ending October 3, 2020, which were offset by decreases in other general and administrative costs.

Other Income (Expense), Net 

(Dollars in thousands)

Interest income

Interest expense

Other income (expense), net

* not meaningful 

Fiscal Year Ended

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year

$

%

$ 

$ 

$ 

1,998  $ 

1,487  $ 

6,639  $ 

4,349  $ 

(2,351) 

(54.1)%

2,499  $ 

(1,012) 

(40.5)%

(8,625)  $ 

15,264 

*

Interest income decreased by $2.4 million, from $4.3 million for fiscal 2019 to $2.0 million for fiscal 2020, due to lower 

balances and yields in our cash and cash equivalents during fiscal 2020.

Interest  expense  decreased  by  $1.0  million,  from  $2.5  million  in  fiscal  2020  to  $1.5  million  in  fiscal  2020,  primarily 

driven by a lower balance on our outstanding debt. 

Other income (expense), net changed from an expense of $8.6 million for fiscal 2019 to income of $6.6 million for fiscal 

2020, due to foreign currency exchange gains. 

Provision for (Benefit From) Income Taxes 

(Dollars in thousands)
Provision for income taxes

Fiscal Year Ended

October 3,
2020

September 28,
2019

Change from Prior 
Fiscal Year

$

%

$ 

32  $ 

3,690  $ 

(3,658) 

 (99.1) %

42

 
 
 
Provision  for  income  taxes  decreased  $3.7  million,  from  $3.7  million  for  fiscal  2019  to  less  than  $0.1  million  for  fiscal 
2020.  For  fiscal  2020,  we  recorded  a  provision  of  $0.7  million  for  foreign  entities  and  a  benefit  of  $0.7  million  in  the  U.S., 
resulting in a total tax provision of less than $0.1 million. For fiscal 2019, we recorded a provision for income taxes of $1.2 
million for certain profitable foreign entities, and $2.5 million for U.S. federal and state income tax for a total provision of $3.7 
million. The decrease in provision for income taxes for fiscal 2020 compared to fiscal 2019 was primarily due to changes in our 
jurisdictional mix of earnings and the impact of recently enacted U.S. tax regulations.

Comparison of Fiscal Years 2019 and 2018 

For  the  comparison  of  fiscal  years  2019  and  2018,  refer  to  Part  II,  Item  7  "Management's  discussion  and  analysis  of 
financial condition and results of operations" on Form 10-K for our fiscal year ended September 28, 2019, filed with the SEC 
on November 26, 2019 under the subheading "Comparison of fiscal years 2019 and 2018."

Liquidity and Capital Resources 

Our  operations  are  financed  primarily  through  cash  flows  from  operating  activities,  net  proceeds  from  the  sale  of  our 
equity securities and borrowings under our Term Loan and Credit Facility. As of October 3, 2020, our principal sources of 
liquidity  consisted  of  cash  flows  from  operating  activities,  cash  and  cash  equivalents  of  $407.1  million,  including  $66.9 
million held by our foreign subsidiaries, proceeds from the exercise of stock options and borrowing capacity under the Credit 
Facility. In accordance with our policy, the undistributed earnings of our non-U.S. subsidiaries remain indefinitely reinvested 
outside  of  the  United  States  as  of  October  3,  2020,  as  they  are  required  to  fund  needs  outside  of  the  United  States.  In  the 
event funds from foreign operations are needed to fund operations in the United States and if U.S. tax has not already been 
previously provided, we may be required to accrue and pay additional U.S. taxes to repatriate these funds.

In  response  to  the  impacts  of  COVID-19,  in  March  2020  we  implemented  a  number  of  initiatives  to  maintain  our 
liquidity  and  rationalize  our  operating  expenses,  including  reducing  the  pace  of  investment  in  inventory,  as  well  as 
suspending travel, new hiring, employee promotions and merit-based payroll increases. In the second half of fiscal 2020, we  
sustained  these  operating  reduction  initiatives,  except  for  reinvesting  in  inventory  to  meet  demand,  and  initiated  the  2020 
restructuring plan.

In  connection  with  our  efforts  to  reduce  operating  expenses  and  preserve  liquidity,  on  June  23,  2020  we  initiated  the 
2020 restructuring plan in connection with our efforts to reduce operating expenses and preserve liquidity in the face of the 
COVID-19 pandemic, and to more efficiently position our business for our long-term strategy. As a result of these efforts we 
eliminated approximately 12% of our global headcount and closed our New York retail store and six satellite offices.

We believe our existing cash and cash equivalent balances, cash flows from operations and committed credit lines will be 
sufficient  to  meet  our  long-term  working  capital  and  capital  expenditure  needs  for  at  least  the  next  12  months.  Our  future 
capital requirements may vary materially from those currently planned and will depend on many factors, including our rate of 
revenue  growth,  the  timing  and  extent  of  spending  on  research  and  development  efforts  and  other  business  initiatives,  our 
planned  sales  and  marketing  activities,  the  timing  of  new  product  introductions,  market  acceptance  of  our  products  and 
overall economic conditions. To the extent that current and anticipated sources of liquidity are insufficient to fund our future 
business activities and requirements, we may be required to seek additional equity or debt financing. The sale of additional 
equity  would  result  in  increased  dilution  to  our  stockholders.  The  incurrence  of  additional  debt  financing  would  result  in 
increased  debt  service  obligations  and  the  instruments  governing  such  debt  could  provide  for  operating  and  financing 
covenants that would restrict our operations.

43

Debt Obligations

Our debt obligations consist of the Credit Facility, the Term Loan, and debt acquired in our acquisition of Snips. Our 

short- and long-term debt obligations are as follows:

(In thousands, except percentages)

Term Loan (1)
Unamortized debt issuance costs (2)
Total indebtedness
Less short term portion
Long-term debt

As of

October 3,
2020

September 28,
2019

Rate

Balance

Rate

Balance

 2.4 % $ 

$ 

25,000 
(82) 
24,918 
(6,667) 
18,251 

 4.6 % $ 

$ 

33,333 
(160) 
33,173 
(8,333) 
24,840 

(1) Due in October 2021, bears interest at a variable rate equal to an adjusted LIBOR plus 2.25%, payable quarterly. 
(2) Debt issuance costs are recorded as a debt discount and recorded as interest expense over the term of the agreement.

The Credit Facility allows us to borrow up to $80.0 million restricted to the value of the borrowing base which is based 

on the value of our inventory and accounts receivable and is subject to quarterly redetermination. The Credit Facility matures 
in October 2021 and may be drawn as Commercial Bank Floating Rate Loans (at the higher of the prime rate or adjusted 
LIBOR plus 2.50%) or Eurocurrency Loans (at LIBOR plus an applicable margin). As of October 3, 2020 and September 28, 
2019, we did not have any outstanding borrowings and had $0.5 million and $4.5 million, respectively, in undrawn letters of 
credit that reduce the availability under the Credit Facility. 

Debt obligations under the Credit Facility and the Term Loan require that we maintain a consolidated fixed charge ratio 
of at least 1.0, restrict distribution of dividends unless certain conditions are met, such as having a fixed charge ratio of at 
least 1.15, and require financial statement reporting and delivery of borrowing base certificates. As of October 3, 2020 and 
September  28,  2019,  we  were  in  compliance  with  all  financial  covenants.  The  Credit  Facility  and  the  Term  Loan  are 
collateralized  by  our  eligible  inventory  and  accounts  receivable  as  well  as  our  intellectual  property  including  patents  and 
trademarks. 

Cash Flows

Fiscal 2020 Changes in Cash Flows

The following table summarizes our cash flows for the periods indicated: 

Fiscal Year Ended

October 3,
2020

September 28,
2019

(In thousands)

Net cash provided by (used in):

Operating activities

Investing activities
Financing activities
Effect of exchange rate changes

Net increase in cash, cash equivalents and restricted cash

$ 

44

$ 

161,986  $ 

(69,324)   
(27,091)   
2,900 
68,471  $ 

120,636 

(23,222) 
21,896 
(1,610) 
117,700 

 
 
 
 
 
 
 
 
 
 
 
Cash Flows from Operating Activities 

Net cash provided by operating activities of $162.0 million for fiscal 2020 consisted of net loss of $20.1 million, non-
cash adjustments of $109.2 million and a net increase in cash related to changes in operating assets and liabilities of $72.9 
million. Non-cash adjustments primarily consisted of stock-based compensation expense of $57.6 million, depreciation and 
amortization  of  $36.4  million,  and  $14.2  million  primarily  for  impairment  and  abandonment  charges  related  to  our  2020 
restructuring  plan.  The  net  increase  in  cash  related  to  operating  assets  and  liabilities  was  primarily  due  to  a  decrease  in 
inventory  of  $38.0  million  which  was  driven  by  constrained  product  availability  as  demand  exceeded  our  expectations,  a 
decrease  in  accounts  receivable  of  $49.6  million  due  to  the  shift  in  our  channel  mix  to  higher  direct-to-consumer  sales,  as 
well as seasonality, an increase in other liabilities of $9.6 million, and an increase in deferred revenue of $4.8 million. The 
increase  in  operating  assets  and  liabilities  was  partially  offset  by  a  decrease  in  accounts  payable  and  accrued  expenses  of 
$24.4 million primarily due to the decrease in inventory, as well as an increase in other assets of $5.7 million.

Cash Flows from Investing Activities 

Cash  used  in  investing  activities  for  fiscal  2020  of  $69.3  million  was  primarily  due  to  net  cash  paid  for  acquisition 
activity of $36.3 million, as well as payments for property, equipment and intangible assets of $33.0 million. Payments for 
property, equipment, and intangible assets were primarily comprised of manufacturing-related tooling and test equipment to 
support  the  launch  of  new  products,  leasehold  improvements,  marketing-related  product  displays,  and  acquired  intellectual 
property.

Cash Flows from Financing Activities 

Cash  used  in  financing  activities  for  fiscal  2020  of  $27.1  million  was  primarily  for  $50.0  million  for  payments  for 
repurchases of common stock, $11.0 million for payments for repurchases of common stock related to shares withheld for 
taxes  associated  with  vesting  of  RSUs,  as  well  as  repayments  for  borrowings  of  $8.3  million,  partially  offset  by  proceeds 
from the exercise of stock options of $42.3 million.

Fiscal 2019 Changes in Cash Flows

For  the  comparison  of  fiscal  2019  to  fiscal  2018,  refer  to  Part  II,  Item  7  "Management's  discussion  and  analysis  of 
financial condition and results of operations" of our Form 10-K for our fiscal year ended September 28, 2019, filed with the 
SEC on November 26, 2019 under the subheading "Liquidity and capital resources."

Contractual obligations 

The following table presents certain payments due by the Company as of October 3, 2020 and includes amounts already 

recorded in the Consolidated Balance Sheet, except for manufacturing purchase obligations, and other purchase obligations. 

Total

< 1 year

1-3 
years

3-5 
years

More than 5 
years

Payments due by period

(In thousands)
Debt principal and interest (1) 
Operating leases (2)
Inventory-related purchase obligations (3)
Other purchase obligations (4)
Total 

$ 

25,835  $ 

7,454  $ 

18,381  $ 

—  $ 

69,233 

69,404 

25,793 

14,515 

67,687 

13,378 

29,928 

1,717 

10,919 

23,015 

— 

1,496 

— 

1,775 

— 

— 

$ 

190,265  $ 

103,034  $ 

60,945  $ 

24,511  $ 

1,775 

(1) Interest payments were calculated using the applicable interest rate as of October 3, 2020. 
(2) We have lease arrangements for certain offices and facilities as well as auto leases. The above contractual obligations 
table includes future payments under leases that had commenced as of October 3, 2020 and were therefore recorded on 
the Company's Consolidated Balance Sheets. See Note 6. Leases of the notes to our consolidated financial statements 
included elsewhere in this Annual Report on Form 10-K for further information.

45

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3) Includes estimated obligations under purchase orders related to inventory. Excludes agreements that can be cancelled 

without penalty.

(4) Our  other  purchase  obligations  consist  of  non-cancelable  obligations  related  to  advertising,  software  and 

telecommunication services, and other activities.  

Off-Balance Sheet Arrangements 

We have not entered into any off-balance sheet arrangements, except as described above, and do not have any holdings 

in variable interest entities. 

Critical Accounting Policies and Estimates 

Our  consolidated  financial  statements  are  prepared  in  accordance  with  U.S.  GAAP.  The  preparation  of  these 
consolidated financial statements requires us to make estimates and assumptions that affect the reported amounts of assets, 
liabilities, revenue, expenses and related disclosures. We evaluate our estimates and assumptions on an ongoing basis. Our 
estimates  are  based  on  historical  experience  and  various  other  assumptions  that  we  believe  to  be  reasonable  under  the 
circumstances. Actual results could differ materially from those estimates.

Our critical accounting policies requiring estimates, assumptions and judgments that we believe have the most significant 

impact on our consolidated financial statements are described below. 

Revenue Recognition 

Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects 
the  consideration  we  expect  to  receive  in  exchange  for  those  products  or  services.  We  generally  enter  into  contracts  that 
include a combination of products and services. Revenue is allocated to distinct performance obligations and is recognized 
net  of  allowances  for  returns,  discounts,  sales  incentives  and  any  taxes  collected  from  customers,  which  are  subsequently 
remitted  to  governmental  authorities.  Shipping  and  handling  costs  associated  with  outbound  freight  after  control  over  a 
product has transferred to a customer are accounted for as a fulfillment cost and are included in cost of revenue. We do not 
have material assets related to incremental costs to obtain or fulfill customer contracts. 

Nature of Products and Services 

Our product revenue primarily includes sales of Sonos speakers and Sonos system products, which include software that 
enables  our  products  to  operate  over  a  customer’s  wireless  network,  as  well  as  connect  to  various  third-party  services, 
including  music  and  voice.  We  also  generate  a  small  portion  of  revenue  from  partner  products  and  other  revenue  sources, 
such  as  module  revenue  from  our  IKEA  partnership,  architectural  speakers  from  our  Sonance  partnership,  and  accessories 
such as speaker stands and wall mounts, as well as professional services, licensing and advertising revenue. Module revenue 
is comprised of hardware and embedded software that is integrated into final products that are manufactured and sold by our 
partners. Our software primarily consists of firmware embedded in the products and the Sonos app, which is software that can 
be downloaded to consumer devices at no charge, with or without the purchase of one of our products. Products and related 
software are accounted for as a single performance obligation and all intended functionality is available to the customer upon 
purchase. The revenue allocated to the products and related software is the substantial portion of the total sale price. Revenue 
is recognized at the point in time when control is transferred, which is either upon shipment or upon delivery to the customer, 
depending on delivery terms. 

Our  service  revenue  includes  revenue  allocated  to  (i)  unspecified  software  upgrades  and  (ii)  cloud-based  services  that 
enable  products  to  access  third-party  music  and  voice  assistant  platforms,  which  are  each  distinct  performance  obligations 
and  are  provided  to  customers  at  no  additional  charge.  Unspecified  software  upgrades  are  provided  on  a  when-and-if-
available basis and have historically included updates and enhancements such as bug fixes, feature enhancements and updates 
to  the  ability  to  connect  to  third-party  music  or  voice  assistant  platforms.  Service  revenue  is  recognized  ratably  over  the 
estimated service period. 

Significant Judgments 

Our  contracts  with  customers  generally  contain  promises  to  transfer  products  and  services  as  described  above. 
Determining  whether  products  and  services  are  considered  distinct  performance  obligations  that  should  be  accounted  for 
separately may require significant judgment. 

46

 
 
Determining  the  standalone  selling  price  ("SSP")  for  each  distinct  performance  obligation  requires  judgment.  We 
estimate  SSP  for  items  that  are  not  sold  separately,  which  include  the  products  and  related  software,  unspecified  software 
upgrades and cloud services, using information that may include competitive pricing information, where available, as well as 
analysis  of  the  cost  of  providing  the  products  or  services  plus  a  reasonable  margin.  In  developing  SSP  estimates,  we  also 
consider the nature of the products and services and the expected level of future services. 

Determining the revenue recognition period for unspecified software upgrades and cloud services requires judgment. We 
recognize revenue attributable to these performance obligations ratably over the best estimate of the period that the customer 
is  expected  to  receive  the  services.  In  developing  the  estimated  period  of  providing  future  services,  we  consider  our  past 
history, our plans to continue to provide services, including plans to continue to support updates and enhancements to prior 
versions of our products, expected technological developments, obsolescence, competition and other factors. The estimated 
service period may change in the future in response to competition, technology developments and our business strategy. 

Estimating  variable  consideration  such  as  sales  incentives  and  product  returns  requires  judgment.  We  offer  sales 
incentives through various programs, consisting primarily of discounts, cooperative advertising and market development fund 
programs. We record transactions related to cooperative advertising and market development fund programs with customers 
as  a  reduction  to  revenue  unless  we  receive  a  distinct  benefit  in  exchange  for  credits  claimed  by  the  customer  and  can 
reasonably estimate the fair value of the benefit received, in which case we record them as expenses. We recognize a liability, 
or  a  reduction  to  accounts  receivable,  and  reduce  revenue  for  sales  incentives  based  on  the  estimated  amount  of  sales 
incentives that will be claimed by customers. Estimates for sales incentives are developed using the most likely amount and 
are included in the transaction price to the extent that a significant reversal of revenue would not result once the uncertainty is 
resolved. In developing our estimates, we also consider the susceptibility of the incentive to outside influences, the length of 
time until the uncertainty is resolved, our experience with similar contracts, and the range of possible outcomes. Reductions 
in  revenue  related  to  discounts  are  allocated  to  products  and  services  on  a  relative  basis  based  on  their  respective  SSP. 
Judgment is required to determine the timing and amount of recognition of marketing funds, which we estimate based on past 
practice of providing similar funds. 

We  accept  returns  from  direct  customers  and  from  certain  resellers.  To  establish  an  estimate  for  returns,  we  use  the 
expected value method by considering a portfolio of contracts with similar characteristics to calculate the historical returns 
rate. When determining the expected value of returns, we consider future business initiatives and relevant anticipated future 
events. 

Inventories 

Inventories  consist  of  finished  goods  and  component  parts,  which  are  purchased  from  contract  manufacturers  and 
component  suppliers.  Inventories  are  stated  at  the  lower  of  cost  and  net  realizable  value  on  a  first-in,  first-out  basis.  We 
assess the valuation of inventory balances including an assessment to determine potential excess and/or obsolete inventory. 
We  may  be  required  to  write  down  the  value  of  inventory  if  estimates  of  future  demand  and  market  conditions  indicate 
estimated excess and/or obsolete inventory. 

Product Warranties 

Our  products  are  covered  by  warranty  to  be  free  from  defects  in  material  and  workmanship  for  a  period  of  one  year, 
except for products sold in the EU and select other countries where we provide a two-year warranty. At the time of sale, an 
estimate  of  future  warranty  costs  is  recorded  as  a  component  of  the  cost  of  revenue.  Our  estimate  of  costs  to  fulfill  our 
warranty obligations is based on historical experience and expectations of future costs to repair or replace. 

Income Taxes 

Our income tax expense, deferred tax assets and liabilities, and liabilities for unrecognized tax benefits reflect our best 
estimate of current and future taxes to be paid. Significant judgments and estimates are required in the determination of the 
consolidated income tax expense. 

We  prepare  and  file  income  tax  returns  based  on  our  interpretation  of  each  jurisdiction’s  tax  laws  and  regulations.  In 
preparing our consolidated financial statements, we estimate our income tax liability in each of the jurisdictions in which we 
operate by estimating our actual current tax expense together with assessing temporary differences resulting from differing 
treatment  of  items  for  tax  and  financial  reporting  purposes.  These  differences  result  in  deferred  tax  assets  and  liabilities, 
which  are  included  in  our  consolidated  balance  sheets.  Significant  management  judgment  is  required  in  assessing  the 

47

 
realizability of our deferred tax assets. In performing this assessment, we consider whether it is "more-likely-than-not" that 
some portion or all the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent 
upon the generation of future taxable income during the periods in which those temporary differences become deductible. In 
making this determination, we consider the scheduled reversal of deferred tax liabilities, projected future taxable income and 
the effects of tax planning strategies. We recorded a valuation allowance against all our U.S. deferred tax assets and certain of 
our foreign deferred tax assets as of October 3, 2020. We intend to continue maintaining a full valuation allowance on our 
U.S. and certain foreign deferred tax assets until there is sufficient evidence to support the reversal of all or some portion of 
these allowances. 

We account for uncertain tax positions using a "more-likely-than-not" threshold for recognizing and resolving uncertain 
tax positions. We evaluate uncertain tax positions on a quarterly basis and consider various factors, that include, but are not 
limited to, changes in tax law, the measurement of tax positions taken or expected to be taken in tax returns, the effective 
settlement  of  matters  subject  to  audit,  information  obtained  during  in  process  audit  activities  and  changes  in  facts  or 
circumstances related to a tax position. We accrue for potential interest and penalties related to unrecognized tax benefits in 
income tax expense.

Our  policy  with  respect  to  the  undistributed  earnings  of  our  non-U.S.  subsidiaries  is  to  maintain  an  indefinite 
reinvestment assertion as they are required to fund needs outside of the United States and cannot be repatriated in a manner 
that is substantially tax-free. This assertion is made on a jurisdiction by jurisdiction basis and takes into account the liquidity 
requirements in both the United States and of our foreign subsidiaries. 

Stock-Based Compensation 

We measure stock-based compensation cost at fair value on the date of grant. Compensation cost for share-based awards 
is recognized, on a straight-line basis, as expense over the period of vesting as the employee performs the related services, net 
of  estimated  forfeitures,  over  the  remaining  requisite  service  period.  The  fair  value  of  RSUs  is  based  on  the  Company's 
closing stock price on the trading day immediately preceding the date of grant. We estimate the fair value of stock option 
awards using the Black-Scholes option-pricing model to determine the fair value of stock options. Determining the fair value 
of  stock-based  awards  at  the  grant  date  requires  judgment.  Our  use  of  the  Black-Scholes  model  requires  the  input  of 
assumptions regarding a number of variables.

The assumptions used in calculating the fair value of stock-based awards represent our best estimates, but these estimates 
involve inherent uncertainties and the application of judgment. As a result, if factors change or we use different assumptions, 
stock-based compensation expense could be materially different in the future. 

In addition, we estimate at the time of grant the expected forfeiture rate and only recognize expense for those stock-based 
awards  expected  to  vest.  We  estimate  the  forfeiture  rate  of  our  stock-based  awards  based  on  an  analysis  of  our  actual  and 
historical  forfeitures  and  other  factors  such  as  employee  turnover.  The  impact  from  a  forfeiture  rate  adjustment  would  be 
recognized in the period in which the forfeiture rate changes and, if the actual number of future forfeitures differs from our 
prior estimates, we may be required to record adjustments to stock-based compensation. 

48

 
 Item 7A. Quantitative and Qualitative Disclosures About Market Risk

We  are  exposed  to  market  risks  in  the  ordinary  course  of  our  business.  These  risks  primarily  include  interest  rate  and 

foreign currency risks as follows: 

Interest Rate Risk  

As of October 3, 2020, we had cash and cash equivalents of $407.1 million, which consisted primarily of cash on hand, 
money market funds and bank deposits. Such interest-earning instruments carry a degree of interest rate risk due to floating 
interest rates. However, historical fluctuations of interest income have not been significant. 

As  of  October  3,  2020,  we  had  indebtedness  of  $24.9  million.  The  borrowings  bore  interest  at  a  rate  of  2.4%  as  of 

October 3, 2020. 

To date, we have not been exposed, nor do we anticipate being exposed, to material risks due to changes in interest rates. 
A hypothetical 10% change in interest rates during any of the periods presented would not have had a material impact on our 
consolidated financial statements. 

Foreign Currency Risk 

Our inventory purchases are primarily denominated in U.S. dollars. Our international sales are primarily denominated in 
foreign currencies and any movement in the exchange rate between the U.S. dollar and the currencies in which we conduct 
sales in foreign countries could have an impact on our revenue, principally for sales denominated in the euro and the British 
pound. A portion of our operating expenses are incurred outside the United States and are denominated in foreign currencies, 
which are also subject to foreign currency exchange rate fluctuations. In certain countries where we may invoice customers in 
the  local  currency  our  revenues  benefit  from  a  weaker  dollar  and  are  adversely  affected  by  a  stronger  dollar.  The  opposite 
impact occurs in countries where we record expenses in local currencies. In those cases, our costs and expenses benefit from a 
stronger dollar and are adversely affected by a weaker dollar. 

  We  do  not  currently  use  foreign  exchange  contracts  or  derivatives  to  hedge  any  foreign  currency  exposures.  The 
volatility  of  exchange  rates  depends  on  many  factors  that  we  cannot  forecast  with  reliable  accuracy.  Our  continued 
international expansion increases our exposure to exchange rate fluctuations and, as a result, such fluctuations could have a 
significant impact on our future results of operations.

We recognized a net gain from foreign currency of $6.6 million in fiscal 2020, a net loss from foreign currency of $8.6 
million in fiscal 2019 and a net loss from foreign currency of $1.2 million in fiscal 2018. Based on transactions denominated 
in currencies other than respective functional currencies as of October 3, 2020, a hypothetical adverse change of 10% would 
have resulted in an adverse impact on loss before income taxes of approximately $11.1 million for the fiscal year ended 2020. 

Recent Accounting Pronouncements 

See Note 2. Summary of Significant Accounting Policies of the notes to our consolidated financial statements included 

elsewhere in this Annual Report on Form 10-K for a discussion of recent accounting pronouncements. 

49

Item 8. Financial Statements and Supplementary Data

Index to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets
Consolidated Statements of Operations and Comprehensive Loss
Consolidated Statements of Convertible Preferred Stock and Stockholders’ Equity
Consolidated Statements of Cash Flows
Notes to Consolidated Financial Statements

Page

51
53
54
55
56
57

50

 
 
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Stockholders of Sonos, Inc.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of Sonos, Inc. and its subsidiaries (the “Company”) 
as of October 3, 2020 and September 28, 2019, and the related consolidated statements of operations and 
comprehensive loss, of redeemable convertible preferred stock and stockholders’ equity and of cash flows for each of 
the three years in the period ended October 3, 2020, including the related notes (collectively referred to as the 
“consolidated financial statements”). We also have audited the Company's internal control over financial reporting 
as of October 3, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by 
the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the 
financial position of the Company as of October 3, 2020 and September 28, 2019, and the results of its operations 
and its cash flows for each of the three years in the period ended October 3, 2020 in conformity with accounting 
principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all 
material respects, effective internal control over financial reporting as of October 3, 2020, based on criteria 
established in Internal Control - Integrated Framework (2013) issued by the COSO.

Change in Accounting Principle

As discussed in Note 2 to the consolidated financial statements, the Company changed the manner in which it 
accounts for leases in fiscal year 2020.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective 
internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial 
reporting, included in Management’s Annual Report on Internal Control Over Financial Reporting appearing under 
Item 9A. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the 
Company's internal control over financial reporting based on our audits. We are a public accounting firm registered 
with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent 
with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of 
material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting 
was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material 
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures 
that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts 
and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
consolidated financial statements. Our audit of internal control over financial reporting included obtaining an 
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and 
testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our 
audits also included performing such other procedures as we considered necessary in the circumstances. We believe 
that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles. A company’s internal control over financial reporting 
includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that 

51

controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies 
or procedures may deteriorate.

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated 
financial statements that was communicated or required to be communicated to the audit committee and that (i) 
relates to accounts or disclosures that are material to the consolidated financial statements and (ii) involved 
especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter 
in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by 
communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the 
accounts or disclosures to which it relates.

Revenue Recognition - Estimates of Standalone Selling Price and Service Period for Unspecified Software 
Upgrades and Cloud-Based Services 

As described in Notes 2 and 5 to the consolidated financial statements, the Company’s contracts with customers 
generally contain promises to transfer products and services which are not sold separately. Service revenue includes 
revenue allocated to (i) unspecified software upgrades and (ii) cloud-based services, which are each distinct 
performance obligations, based on relative standalone selling price. Management’s estimation of standalone selling 
price requires judgment. Management has disclosed that there are factors considered including competitive pricing 
information, where available, analyses of the cost of providing the products or services plus a reasonable gross 
margin, the nature of the products and services and the expected level of future services. Determining the revenue 
recognition period for unspecified software upgrades and cloud-based services also requires judgment. Management 
recognizes revenue attributable to these performance obligations ratably over the estimated service period. In 
developing the estimated service period over which to recognize service revenue, management considers past 
history, plans to continue to provide services, including plans to continue to support updates and enhancements to 
prior versions of the Company’s products, expected technological developments, obsolescence, competition and 
other factors. Deferred revenue primarily relates to revenue allocated to unspecified software upgrades and cloud-
based services and was $62.4 million as of October 3, 2020.

The principal considerations for our determination that performing procedures relating to revenue recognition – 
specifically estimation of standalone selling prices and service period attributable to unspecified software upgrades 
and cloud-based services – is a critical audit matter are the significant judgment by management in estimating the 
standalone selling price and the service period. This in turn led to significant auditor judgment, subjectivity, and 
audit effort in performing procedures and evaluating audit evidence relating to (i) estimates of standalone selling 
price made by management, including estimates of the cost of providing the services plus a reasonable gross margin, 
and (ii) management’s assumptions in estimating the service period, including management’s plans to continue to 
support updates and enhancements to prior versions of the Company’s products.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming 
our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of 
controls relating to the revenue recognition process, including over the estimation of the standalone selling prices 
and service period for unspecified software upgrades and cloud-based services. The procedures also included, 
among others, testing management’s process for estimating the standalone selling price and service period. 
Procedures performed for the estimates of standalone selling price included (i) evaluating the appropriateness of 
management’s cost plus gross margin method of estimating standalone selling price; (ii) comparing the estimate of 
standalone selling price to competitive pricing information for comparable services using publicly disclosed 
information; (iii) evaluating the reasonableness of estimates of the cost of providing the services; and (iv) evaluating 
the gross margin assumption. Evaluating the estimates of cost of providing the services involved (i) testing the 
allocation of engineering costs, which is driven by time spent on software upgrades and cloud-based services; and 
(ii) testing the completeness, accuracy, relevance, and classification of the engineering costs. Evaluating the 
reasonableness of the gross margin assumption involved comparing management’s gross margin to the gross margin 
earned for similar services by third party peer companies within the same industry. Procedures were also performed 
to test management’s process for estimating the service period for these services, including the data on which the 
estimate is based. This included evaluating the reasonableness of management’s plans to continue to support 
updates and enhancements to prior versions of the Company’s products through a look-back analysis performed 
using data obtained independently as well as considering currently active products receiving software updates.

/s/ PricewaterhouseCoopers LLP 
Los Angeles, California
November 23, 2020 

We have served as the Company's auditor since 2011, which includes periods before the Company became subject to SEC reporting 
requirements.

52

SONOS, INC.
Consolidated Balance Sheets
(in thousands, except share and par values)

Assets

Current assets:

Cash and cash equivalents

Restricted cash
Accounts receivable, net of allowances of $18,822 and $21,306 as of October 3, 
2020 and September 28, 2019

Inventories

Prepaid and other current assets

Total current assets

Property and equipment, net

Operating lease right-of-use assets

Goodwill

Intangible assets, net

Deferred tax assets

Other noncurrent assets

Total assets

Liabilities and stockholders’ equity

Current liabilities:

Accounts payable

Accrued expenses

Accrued compensation

Short-term debt

Deferred revenue, current

Other current liabilities

Total current liabilities

Operating lease liabilities, noncurrent

Long-term debt

Deferred revenue, noncurrent

Deferred tax liabilities

Other noncurrent liabilities

Total liabilities

Commitments and contingencies (Note 13)

Stockholders’ equity:

Common stock, $0.001 par value; 500,000,000 and 500,000,000 shares authorized, 
113,915,233 and 109,623,417 shares issued, 112,344,095 and 108,602,642 shares 
outstanding as of October 3, 2020 and September 28, 2019, respectively
Treasury stock, 1,571,138 and 1,020,775 shares at cost as of October 3, 2020 and 
September 28, 2019, respectively

Additional paid-in capital
Accumulated deficit
Accumulated other comprehensive loss

Total stockholders' equity
Total liabilities and stockholders’ equity

As of

October 3,
2020

September 28,
2019

$ 

407,100  $ 

338,641 

191 

179 

54,935 

180,830 

17,321 

660,377 

60,784 

42,342 

15,545 

26,394 

1,800 

8,809 

102,743 

219,784 

17,762 

679,109 

78,139 

— 

1,005 

13 

1,154 

2,185 

816,051  $ 

761,605 

250,328  $ 

251,941 

45,049 

44,517 

6,667 

15,304 

31,150 

69,856 

41,142 

8,333 

13,654 

17,548 

393,015 

402,474 

50,360 

18,251 

47,085 

2,434 

7,067 

518,212 

— 

24,840 

42,795 

— 

10,568 

480,677 

114 

110 

(20,886)   

548,993 
(228,492)   
(1,890)   

297,839 
816,051  $ 

(13,498) 

502,757 
(208,377) 
(64) 
280,928 
761,605 

$ 

$ 

$ 

The accompanying notes are an integral part of these consolidated financial statements.

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
Consolidated Statements of Operations and Comprehensive Loss
(in thousands, except share and per share data)

Revenue

Cost of revenue

Gross profit

Operating expenses

Research and development

Sales and marketing

General and administrative

Total operating expenses

Operating income (loss)

Other income (expense), net

Interest income

Interest expense

Other income (expense), net

Total other income (expense), net

Loss before provision for income taxes

Provision for income taxes

Net loss

Net loss attributable to common stockholders, basic and diluted:

Net loss per share attributable to common stockholders, basic and 
diluted:

Weighted-average shares used in computing net loss per share 
attributable to common stockholders, basic and diluted:

Total comprehensive loss

Net loss

Change in foreign currency translation adjustment

Comprehensive loss

October 3,
2020

Year Ended
September 28,
2019

September 29,
2018

$ 

1,326,328  $ 

1,260,823  $ 

1,137,008 

754,372 

571,956 

214,672 

263,539 

120,978 

599,189 

(27,233) 

1,998 

(1,487) 

6,639 

7,150 

(20,083) 

32 

733,480 

527,343 

171,174 

247,599 

102,871 

521,644 

5,699 

4,349 

(2,499) 

(8,625) 

(6,775) 

(1,076) 

3,690 

647,700 

489,308 

142,109 

270,869 

85,205 

498,183 

(8,875) 

731 

(5,242) 

(1,162) 

(5,673) 

(14,548) 

1,056 

$ 

$ 

$ 

$ 

$ 

(20,115)  $ 

(4,766)  $ 

(15,604) 

(20,115)  $ 

(4,766)  $ 

(15,604) 

(0.18)  $ 

(0.05)  $ 

(0.24) 

109,807,154 

103,783,006 

65,706,215 

(20,115)  $ 

(4,766)  $ 

(15,604) 

(1,826) 

1,613 

488 

(21,941)  $ 

(3,153)  $ 

(15,116) 

The accompanying notes are an integral part of these consolidated financial statements.

54

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55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
Consolidated Statements of Cash Flows
(in thousands)

October 3, 2020

Year Ended

September 28, 
2019

September 29, 
2018

Cash flows from operating activities

Net loss

Adjustments to reconcile net loss to net cash provided by operating 
activities:

$ 

(20,115)  $ 

(4,766)  $ 

(15,604) 

Depreciation and amortization

Impairment and abandonment charges

Stock-based compensation expense

Other

Deferred income taxes

Foreign currency transaction (gain) loss

Changes in operating assets and liabilities:

Accounts receivable, net

Inventories

Other assets

Accounts payable and accrued expenses

Accrued compensation

Deferred revenue

Other liabilities

36,426 

14,174 

57,610 

5,710 

(567)

(4,143) 

49,593 

38,010 

(5,749) 

(24,440) 

1,088 

4,754 

9,635 

36,415 

— 

46,575 

2,713 

(268)

4,035 

(32,078) 

(31,796) 

(7,605) 

85,878 

8,231 

6,165 

7,137 

Net cash provided by operating activities

161,986 

120,636 

Cash flows from investing activities

Purchases of property and equipment and intangible assets

Cash paid for acquisition, net of acquired cash

Net cash used in investing activities

Cash flows from financing activities

Proceeds from initial public offering, net of underwriting discounts and 
commissions

Payments of offering costs

Proceeds from exercise of stock options

Payments for repurchase of common stock

Payments for repurchase of common stock related to shares withheld for tax 
in connection with vesting of RSUs

Proceeds from borrowings, net of borrowing costs

Repayments of borrowings

Payments for debt extinguishment costs

Net cash provided by (used in) financing activities

Effect of exchange rate changes on cash, cash equivalents and restricted cash

Net increase in cash, cash equivalents, and restricted cash

Cash, cash equivalents, and restricted cash

(33,035) 

(36,289) 

(69,324) 

— 

— 

42,286 

(50,015) 

(11,029) 

— 

(8,333) 

— 

(27,091) 

2,900 

68,471 

(23,222) 

— 

(23,222) 

— 

(585)

31,574 

(2,426) 

— 

— 

(6,667) 

— 

21,896 

(1,610) 

117,700 

39,358 

— 

38,645 

1,676 

152 

941 

(26,505) 

(80,107) 

(2,140) 

66,473 

1,625 

5,566 

490 

30,570 

(35,747) 

— 

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90,562 

(3,950)

9,345 

(911) 

— 

69,748 

(70,000) 

(420) 

94,374 

1,135 

90,332 

Beginning of period

End of period

Supplemental disclosure

Cash paid for interest

Cash paid for taxes, net of refunds

Cash paid for amounts included in the measurement of lease liabilities

Supplemental disclosure of non-cash investing and financing activities

Conversion of redeemable convertible preferred stock to common stock

Purchases of property and equipment, accrued but not paid

Right-of-use assets obtained in exchange for lease liabilities 

Deferred offering costs in accounts payable and accrued expenses

338,820 

221,120 

407,291  $ 

338,820  $ 

130,788 

221,120 

1,647  $ 

783  $ 

17,194 

—  $ 

3,911  $ 

77,416  $ 

—  $ 

2,517  $ 

3,570  $ 

— 

—  $ 

11,687  $ 

—  $ 

—  $ 

3,750 

1,430 

— 

90,341 

4,075 

— 

585 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 The accompanying notes are an integral part of these consolidated financial statements.
56

SONOS, INC.
Notes to Consolidated Financial Statements

1. Business Overview

Description of Business 

Sonos,  Inc.  and  its  wholly  owned  subsidiaries  (collectively,  “Sonos,”  the  “Company,”  “we,”  “us”  or  “our”)  designs, 
develops,  manufactures  and  sells  audio  products  and  services.  The  Sonos  sound  system  provides  customers  with  an 
immersive listening experience created by the design of its speakers and components, a proprietary software platform, and the 
ability to stream content from a variety of sources over the customer’s wireless network or over Bluetooth. 

The  Company’s  products  are  sold  through  third-party  physical  retailers,  including  custom  installers  of  home  audio 
systems, select e-commerce retailers, and its website sonos.com. The Company’s products are distributed in over 50 countries 
through its wholly owned subsidiaries: Sonos Europe B.V. in the Netherlands, Beijing Sonos Technology Co. Ltd. in China, 
Sonos Japan GK in Japan, and Sonos Australia Pty Ltd. in Australia.

2. Summary of Significant Accounting Policies

Basis of Presentation and Preparation

The consolidated financial statements, which include the accounts of Sonos, Inc. and its wholly owned subsidiaries, have 
been  prepared  in  conformity  with  accounting  principles  generally  accepted  in  the  United  States  ("U.S.  GAAP").  All 
intercompany  accounts  and  transactions  have  been  eliminated  in  consolidation.  Certain  prior  period  amounts  have  been 
reclassified to conform to the current period presentation.

On November 14, 2019, the Company completed the acquisition of 100% of the equity interests in Snips SAS ("Snips"), 
a France-based provider of an artificial intelligence voice technology. The results of Snips' operations have been included in 
the Company’s consolidated results of operations since the date of acquisition. Refer to Note 12. Business Combination for 
further discussion of the acquisition.

On June 23, 2020, the Company initiated a restructuring plan (the "2020 restructuring plan"). The impact of the 2020 
restructuring plan is included in the Company's consolidated results of operations since the third quarter of fiscal 2020. Refer 
to Note 15. Restructuring Plan for further discussion of restructuring activities.

The Company operates on a 52-week or 53-week fiscal year ending on the Saturday nearest September 30 each year. The 
Company’s  fiscal  year  is  divided  into  four  quarters  of  13  weeks,  each  beginning  on  a  Sunday  and  containing  two  4-week 
periods followed by a 5-week period. An additional week is included in the fourth fiscal quarter approximately every five 
years to realign fiscal quarters with calendar quarters. The fiscal year ended October 3, 2020 (“fiscal 2020”) was a 53-week 
fiscal  year.  The  fiscal  year  ended  September  28,  2019  (“fiscal  2019”)  and  fiscal  year  ended  September  29,  2018  (“fiscal 
2018”) were 52-week fiscal years.

Use of Estimates and Judgments

The  preparation  of  financial  statements  in  conformity  with  U.S.  GAAP  requires  management  to  make  estimates  and 
judgments that affect the amounts reported and disclosed in the consolidated financial statements and accompanying notes. 
Actual  results  could  differ  materially  from  those  estimates.  For  revenue  recognition,  examples  of  estimates  and  judgments 
include:  determining  the  nature  and  timing  of  satisfaction  of  performance  obligations,  determining  the  standalone  selling 
price ("SSP") of performance obligations and estimating variable consideration such as sales incentives and product returns. 
Additionally, estimates and judgments are made by management for allowances for doubtful accounts, excess and obsolete 
inventory,  useful  lives  associated  with  property  and  equipment,  the  recording  of  and  release  of  valuation  allowances  with 
respect  to  deferred  tax  assets  and  uncertain  tax  positions,  impairment  of  long-lived  assets,  impairment  of  goodwill  and 
indefinite-lived  intangible  assets,  warranty,  contingencies  and  valuation  and  assumptions  underlying  stock-based 
compensation  and  other  equity  instruments.  On  an  ongoing  basis,  the  Company  evaluates  its  estimates  and  judgments 
compared to historical experience and trends that form the basis for making estimates and judgments about the carrying value 
of assets and liabilities.

57

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

In March 2020, the outbreak of the novel coronavirus (COVID-19) was declared a pandemic. While the nature of the 
situation is dynamic, the Company has considered the impact when developing its estimates and assumptions noted above. 
Actual results and outcomes may differ from management's estimates and assumptions.

Comprehensive Income (Loss) 

Comprehensive loss consists of two components: net loss and other comprehensive income (loss). Other comprehensive 
income (loss) refers to net gains and losses that are recorded as an element of stockholders’ equity but are excluded from net 
loss.  The  Company’s  other  comprehensive  income  (loss)  consists  of  net  unrealized  gains  and  losses  on  foreign  currency 
translation adjustments from those subsidiaries not using the U.S. dollar as their functional currency.

Cash and Cash Equivalents 

Cash  equivalents  consist  of  short-term,  highly  liquid  financial  instruments  with  insignificant  interest  rate  risk  that  are 
readily convertible to cash and have maturities of three months or less from the date of purchase. As of October 3, 2020 and 
September 28, 2019, cash equivalents consisted of money market funds, which are recorded at fair value.

Restricted Cash

The Company held $0.2 million in restricted cash as of October 3, 2020 and September 28, 2019, representing security 

deposits on real estate leases.

Accounts Receivable

Accounts receivable are recorded at the invoiced amount less allowances for doubtful accounts and sales incentives, do 

not require collateral and do not bear interest. 

The  allowance  for  doubtful  accounts  is  established  through  a  provision  for  net  bad  debt  expense  which  is  recorded  in 
general  and  administrative  expense  in  the  consolidated  statements  of  operations  and  comprehensive  loss.  The  Company 
determines the adequacy of the allowance for doubtful accounts by evaluating customer accounts receivable balances as well 
as the customer’s financial condition, credit history and current economic conditions. This estimate is periodically adjusted as 
a result of the aforementioned process, or when the Company becomes aware of a specific customer’s inability to meet its 
financial obligations. 

Concentration of Credit Risk

Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally 
of  cash  and  cash  equivalents  and  accounts  receivable.  The  Company  maintains  cash  and  cash  equivalents  in  several  high-
quality  financial  institutions.  Cash  and  cash  equivalents  held  at  these  banks,  including  those  held  in  foreign  branches  of 
global  banks,  may  exceed  the  amount  of  insurance  provided  on  such  deposits.  These  deposits  may  be  redeemed  upon 
demand,  and  management  believes  that  the  financial  institutions  that  hold  the  Company’s  cash  and  cash  equivalents  are 
financially  sound  and,  accordingly,  minimal  credit  risk  exists  with  respect  to  cash.  The  Company  has  not  experienced  any 
losses in such accounts.

As  of  October  3,  2020  and  September  28,  2019,  the  Company’s  customers  that  accounted  for  10%  or  more  of  total 

accounts receivable, net, were as follows:

Customer A
Customer B
Customer E

* Accounts receivable was less than 10%.

58

Accounts Receivable, net

October 3,
2020

September 28,
2019

 39 %
*
*

 20 %
 14 %
 10 %

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

The Company’s customers that accounted for 10% or more of total revenue were as follows:

Customer A
Customer C

* Revenue was less than 10%.

Inventories 

Revenue
Year Ended
September 28,
2019

September 29,
2018

October 3,
2020

 12 %
*

 16 %
 10 %

 17 %
 10 %

Inventories primarily consist of finished goods and to a lesser extent component parts, which are purchased from contract 
manufacturers and component suppliers. Inventories are stated at lower of cost or net realizable value on a first-in, first-out 
basis.  Inventory  costs  primarily  consist  of  materials,  inbound  freight,  import  duties,  tariffs,  direct  labor  and  manufacturing 
overhead,  logistics,  and  other  handling  fees.  The  Company  assesses  the  valuation  of  inventory  balances  including  an 
assessment to determine potential excess and/or obsolete inventory. The Company may be required to write down the value 
of  inventory  if  estimates  of  future  demand  and  market  conditions  indicate  excess  or  obsolete  inventory.  For  the  periods 
presented, the Company has not experienced significant write-downs.

Property and Equipment, Net 

Property and equipment are stated at historical cost less accumulated depreciation. Depreciation is calculated using the 

straight-line method over the estimated useful lives of the related assets as follows:

Computer hardware and software

Furniture and fixtures

Tooling and production line test equipment

Leasehold improvements

Product displays

2-3 years

3-5 years

2-4 years

2-10 years

1-3 years

Costs incurred to improve leased office space are capitalized. Leasehold improvements are amortized on a straight-line 
basis  over  the  shorter  of  the  term  of  the  lease  or  the  estimated  useful  life  of  the  improvement.  Expenditures  for  major 
renewals and improvements that extend the useful lives of property and equipment are capitalized. Maintenance, repair costs 
and gains or losses associated with disposals are charged to expense as incurred.

Product  displays  are  deployed  at  retail  locations.  Because  the  product  displays  facilitate  marketing  of  the  Company’s 
products  within  the  retail  stores,  depreciation  for  product  displays  is  recorded  in  sales  and  marketing  expenses  in  the 
consolidated statements of operations and comprehensive loss.

Business combinations

The Company uses the acquisition method of accounting for business combinations and recognizes assets acquired and 
liabilities assumed measured at their fair values on the date acquired. Goodwill is measured as of the acquisition date as the 
excess of consideration transferred over the net acquisition date fair value of the assets acquired and the liabilities assumed. 
These estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one 
year  from  the  acquisition  date,  adjustments  to  the  fair  value  of  these  tangible  and  intangible  assets  acquired  and  liabilities 
assumed may be recorded, with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final 
determination of the fair value of assets acquired and liabilities assumed, whichever comes first, any subsequent adjustments 
are recorded to the Company’s consolidated statements of operations and comprehensive loss. 

59

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Impairment of Goodwill and Indefinite-lived Intangible Assets

Goodwill and indefinite-lived intangible assets are not amortized and shall be tested for impairment on an annual basis or 
between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of the 
reporting unit or asset below its carrying value. 

In connection with the Company's evaluation of goodwill impairment, the Company performs a qualitative assessment to 
determine if it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the qualitative 
assessment is not conclusive, the Company tests goodwill for impairment, including comparing the fair value of the reporting 
unit to its carrying value (including attributable goodwill). The Company determines fair value of its reporting unit using an 
income  or  market  approach  incorporating  market  participant  considerations  and  management’s  assumptions  on  revenue 
growth rates, operating margins, discount rates and expected capital expenditures. Fair value determinations may include both 
internal  and  third-party  valuations.  The  Company  performs  its  annual  goodwill  impairment  assessment  during  the  third 
quarter of each fiscal year and more frequently if circumstances otherwise dictate. 

In connection with the Company’s evaluation of indefinite-lived intangible asset impairment, the Company performs a 
qualitative assessment to determine if it is more likely than not that the fair value of the asset is less than its carrying amount. 
If the qualitative assessment is not conclusive, the Company proceeds to test for impairment by comparing the fair value of 
the  asset  to  the  carrying  value.  Fair  value  is  determined  based  on  discounted  cash  flow  analyses  that  include  significant 
management assumptions such as revenue growth rates, weighted-average costs of capital and assumed royalty rates. If the 
carrying value exceeds fair value, an impairment charge will be recorded to reduce the asset to fair value.

Impairment of Long-Lived Assets

The Company evaluates the recoverability of its long-lived assets, primarily comprised of property and equipment and 
operating  lease  right-of-use  assets,  for  impairment  whenever  events  or  changes  in  circumstances  indicate  that  the  carrying 
amounts may not be recoverable. The Company performs impairment testing at the level that represents the lowest level for 
which  identifiable  cash  flows  are  largely  independent  of  the  cash  flows  of  other  assets  and  liabilities.  Recoverability  is 
measured by comparing the carrying amounts to the expected future undiscounted cash flows attributable to the assets. If it is 
determined that an asset may not be recoverable, an impairment loss equal to the excess of the asset’s carrying value over its 
fair value is recorded. Fair value is determined based upon estimated discounted future cash flows. Impairment charges were 
incurred related to the 2020 restructuring plan as described within Note 15. Restructuring Plan. There were no impairment 
charges identified on the Company’s long-lived assets for fiscal 2019 or fiscal 2018.

Product Warranties

The Company’s products are covered by warranty to be free from defects in material and workmanship for a period of 
one year, except in the EU and select other countries where the Company provides a two-year warranty on all its products. At 
the time of sale, an estimate of future warranty costs is recorded as a component of cost of revenue and a warranty liability is 
recorded  for  estimated  costs  to  satisfy  the  warranty  obligation.  The  Company’s  estimate  of  costs  to  fulfill  its  warranty 
obligations is based on historical experience and expectations of future costs to repair or replace.

Legal Contingencies

If  a  potential  loss  from  any  claim  or  legal  proceeding  is  considered  probable,  and  the  amount  can  be  reasonably 
estimated, the Company accrues a liability for an estimated loss. Legal fees are expensed as incurred and included in general 
and administrative expenses in the consolidated statements of operations and comprehensive loss. See Note 13. Commitments 
and Contingencies for additional information regarding legal contingencies.

Treasury Stock 

The Company accounts for treasury stock acquisitions using the cost method. The Company accounts for the retirement 
of  treasury  stock  by  deducting  its  par  value  from  common  stock  and  reflecting  any  excess  of  cost  over  par  value  as  a 
deduction from additional paid-in capital on the consolidated balance sheets.

60

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Fair Value Accounting 

Assets and liabilities recorded at fair value on the consolidated balance sheets are categorized based upon the level of 

judgment associated with the inputs used to measure their fair value.

Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure fair value into 
three levels and bases the categorization within the hierarchy upon the lowest level of input that is available and significant to 
the fair value measurement:

Level Input

Level 1

Level 2

Level 3

Foreign Currency 

Input Definition

Quoted prices for identical assets or liabilities in active markets at the measurement 
date.

Inputs, other than quoted prices included in Level 1, such as quoted prices for similar 
assets  or  liabilities,  in  active  markets  or  other  inputs  that  are  observable  or  can  be 
corroborated with market data at the measurement date.
Unobservable  inputs  that  reflect  management's  best  estimate  of  what  market 
participants would use in pricing the asset or liability at the measurement date.

Certain  of  the  Company’s  wholly  owned  subsidiaries  have  non-U.S.  dollar  functional  currencies.  The  Company 
translates assets and liabilities of non-U.S. dollar functional currency subsidiaries into U.S. dollars using exchange rates in 
effect at the end of each period and stockholders’ equity at historical rates. Revenue and expenses for these subsidiaries are 
translated using rates that approximate those in effect during the period. Gains and losses from translation are recognized in 
foreign currency translation included in accumulated other comprehensive loss.

The  Company  remeasures  monetary  assets  or  liabilities  denominated  in  currencies  other  than  the  functional  currency 
using exchange rates prevailing on the balance sheet date, and non-monetary assets and liabilities at historical rates. Foreign 
currency remeasurement and transaction gains and losses are included in other income (expense), net.

Foreign currency remeasurement and transaction gains (losses) are recorded in other income (expense), net as follows:

(in thousands)
Foreign currency remeasurement and transaction gains 
(losses)

$ 

6,594 

$ 

(8,622)  $ 

(1,245) 

October 3,
2020

September 28,
2019

September 29,
2018

Revenue Recognition 

Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects 
the  consideration  the  Company  expects  to  receive  in  exchange  for  those  products  or  services.  The  Company's  contracts 
generally  include  a  combination  of  products  and  services.  Revenue  is  allocated  to  distinct  performance  obligations  and  is 
recognized  net  of  allowances  for  returns,  discounts,  sales  incentives  and  any  taxes  collected  from  customers,  which  are 
subsequently remitted to governmental authorities. Shipping and handling costs associated with outbound freight after control 
over a product has transferred to a customer are accounted for as a fulfillment cost and are included in cost of revenue. As of 
October 3, 2020 and September 28, 2019, the Company did not have any material assets related to incremental costs to obtain 
or fulfill customer contracts. 

In  fiscal  2018,  the  Company  adopted  ASC  606  using  the  full  retrospective  transition  method  which  resulted  in  an 
acceleration  of  revenue  and  related  costs  of  revenue  and  most  significantly,  a  reduction  in  deferred  costs  and  revenue  and 
deferred revenue at each balance sheet date. 

61

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Nature of Products and Services 

Product  revenue  primarily  includes  sales  of  Sonos  speakers  and  Sonos  system  products,  which  include  software  that 
enables  the  Company’s  products  to  operate  over  a  customer’s  wireless  network,  as  well  as  connect  to  various  third-party 
services, including music and voice. The Company also generates a small portion of revenue from Partner products and other 
revenue  sources  in  connection  with  partnerships,  accessories,  professional  services,  licensing  and  advertising  revenue. 
Revenue  for  module  units  is  related  to  hardware  and  embedded  software  that  is  integrated  into  final  products  that  are 
manufactured and sold by the Company's partners. Software primarily consists of firmware embedded in the products and the 
Sonos app, which is software that can be downloaded to consumer devices at no charge, with or without the purchase of one 
of  the  Company’s  products.  Products  and  related  software  are  accounted  for  as  a  single  performance  obligation  and  all 
intended functionality is available to the customer upon purchase. The revenue allocated to the products and related software 
is the substantial portion of the total sale price. Product revenue is recognized at the point in time when control is transferred, 
which is either upon shipment or upon delivery to the customer, depending on delivery terms.

Service revenue includes revenue allocated to (i) unspecified software upgrades and (ii) cloud-based services that enable 
products to access third-party music and voice assistant platforms, based on relative standalone selling price, which are each 
distinct performance obligations and are provided to customers at no additional charge. Unspecified software upgrades are 
provided on a when-and-if-available basis and have historically included updates and enhancements such as bug fixes, feature 
enhancements  and  updates  to  the  ability  to  connect  to  third-party  music  or  voice  assistant  platforms.  Service  revenue  is 
recognized ratably over the estimated service period.

Significant Judgments 

The  Company’s  contracts  with  customers  generally  contain  promises  to  transfer  products  and  services  as  described 
above. Determining whether products and services are considered distinct performance obligations that should be accounted 
for separately requires significant judgment.

Determining the SSP for each distinct performance obligation requires judgment. The Company estimates SSP for items 
that are not sold separately, which include the products and related software, unspecified software upgrades and cloud-based 
services, using information that may include competitive pricing information, where available, as well as analyses of the cost 
of providing the products or services plus a reasonable margin. In developing SSP estimates, the Company also considers the 
nature of the products and services and the expected level of future services.

Determining  the  revenue  recognition  period  for  unspecified  software  upgrades  and  cloud-based  services  also  requires 
judgment. The Company recognizes revenue attributable to these performance obligations ratably over the best estimate of 
the  period  that  the  customer  is  expected  to  receive  the  services.  In  developing  the  estimated  period  of  providing  future 
services, the Company considers past history, plans to continue to provide services, including plans to continue to support 
updates and enhancements to prior versions of the Company’s products, expected technological developments, obsolescence, 
competition and other factors. The estimated service period may change in the future in response to competition, technology 
developments and the Company’s business strategy.

The Company offers sales incentives through various programs consisting primarily of discounts, cooperative advertising 
and  market  development  fund  programs.  The  Company  records  cooperative  advertising  and  market  development  fund 
programs with customers as a reduction to revenue unless it receives a distinct benefit in exchange for credits claimed by the 
customer  and  can  reasonably  estimate  the  fair  value  of  the  benefit  received,  in  which  case  the  Company  records  it  as  an 
expense.  The  Company  recognizes  a  liability  or  a  reduction  to  accounts  receivable,  and  reduces  revenue  based  on  the 
estimated amount of sales incentives that will be claimed by customers. Estimates for sales incentives are developed using the 
most  likely  amount  and  are  included  in  the  transaction  price  to  the  extent  that  a  significant  reversal  of  revenue  would  not 
result  once  the  uncertainty  is  resolved.  In  developing  its  estimate,  the  Company  also  considers  the  susceptibility  of  the 
incentive to outside influences, the length of time until the uncertainty is resolved and the Company’s experience with similar 
contracts. Reductions in revenue related to discounts are allocated to products and services on a relative basis based on their 
respective  SSP.  Judgment  is  required  to  determine  the  timing  and  amount  of  recognition  of  marketing  funds  which  the 
Company estimates based on past practice of providing similar funds.

The Company accepts returns from direct customers and from certain resellers. To establish an estimate for returns, the 
Company uses the expected value method by considering a portfolio of contracts with similar characteristics to calculate the 

62

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

historical returns rate. When determining the expected value of returns, the Company considers future business initiatives and 
relevant anticipated future events.

Supplier Concentration 

The  Company  relies  on  third  parties  for  the  supply  and  manufacture  of  its  products,  as  well  as  third-party  logistics 
providers. In instances where these parties fail to perform their obligations, the Company may be unable to find alternative 
suppliers  or  satisfactorily  deliver  its  products  to  customers  on  time,  if  at  all.  During  fiscal  2020,  2019  and  2018, 
approximately 65%, 83% and 98%, respectively, of the Company’s finished goods purchased during each year were from one 
vendor.

Deferred Revenue and Payment Terms 

The  Company  invoices  each  order  upon  hardware  shipment  or  delivery  and  recognizes  revenue  for  each  distinct 
performance  obligation  when  transfer  of  control  has  occurred,  which  in  the  case  of  services,  may  extend  over  several 
reporting periods. Amounts invoiced in advance of revenue recognition are recorded as deferred revenue on the consolidated 
balance  sheets.  Deferred  revenue  primarily  relates  to  revenue  allocated  to  unspecified  software  upgrades  and  platform 
services. The Company classifies deferred revenue as noncurrent if amounts are expected to be recognized as revenue beyond 
one year from the balance sheet date.

Payment Terms 

Payment  terms  and  conditions  vary  among  the  Company’s  distribution  channels  although  terms  generally  include  a 
requirement  of  payment  within  30  days  of  product  shipment.  Sales  directly  to  customers  from  the  Company’s  website  are 
paid at the time of product shipment. Prior to providing payment terms to customers, an evaluation of the customer’s credit 
risk is performed. Contractual allowances are an offset to accounts receivable.

Research and Development 

Research and development expenses consist primarily of personnel-related expenses, consulting and outside professional 
service  costs,  tooling  and  prototype  materials  and  overhead  costs.  Substantially  all  of  the  Company’s  research  and 
development expenses are related to developing new products and services and improving existing products and services. To 
date,  software  development  costs  have  been  expensed  as  incurred  because  the  period  between  achieving  technological 
feasibility  and  the  release  of  the  software  has  been  short  and  development  costs  qualifying  for  capitalization  have  been 
insignificant.

In-process research and development ("IPRD") assets represent the fair value of incomplete research and development 
projects  obtained  as  part  of  a  business  combination  that  have  not  yet  reached  technological  feasibility  and  are  initially  not 
subject  to  amortization;  rather,  these  assets  are  subject  to  impairment  considerations  of  indefinite-lived  intangible  assets. 
Upon  completion  of  development,  IPRD  assets  are  considered  definite-lived  intangible  assets,  transferred  to  developed 
technology and are amortized over their useful lives. If a project were to be abandoned, the IPRD would be considered fully 
impaired and expensed to Research and development.

Advertising Costs 

Advertising  costs  are  expensed  as  incurred  and  included  in  sales  and  marketing  expenses.  Advertising  expenses  were 

$43.9 million, $48.8 million and $50.2 million for fiscal 2020, 2019 and 2018, respectively.

63

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Restructuring and Related Costs

Costs  associated  with  a  restructuring  plan  generally  consist  of  involuntary  employee  termination  benefits,  contract 
termination  costs,  and  other  exit-related  costs  including  costs  to  close  facilities.  The  Company  records  a  liability  for 
involuntary  employee  termination  benefits  when  management  has  committed  to  a  plan  that  establishes  the  terms  of  the 
arrangement and that plan has been communicated to employees. Costs to terminate a contract before the end of the term are 
recognized on the termination date, and costs that will continue to be incurred in a contract for the remaining term without 
economic benefit are recognized as of the cease-use date. Restructuring and related costs may also include the write-down of 
related assets, including operating lease right-of-use assets, when the sale or abandonment of the asset is a direct result of the 
plan.  Other  exit-related  costs  are  recognized  as  incurred.  Restructuring  and  related  costs  are  recognized  as  an  operating 
expense within the consolidated statements of operations and comprehensive loss and are classified based on the Company's 
classification policy for each category of operating expense. 

Stock-Based Compensation

The Company measures stock-based compensation cost at fair value on the date of grant. Compensation cost for stock 
options is recognized, on a straight-line basis, as an expense over the period of vesting as the employee performs the related 
services, net of estimated forfeitures. The Company estimates the fair value of stock option awards using the Black-Scholes 
option-pricing model. The fair value of RSUs is based on the Company's closing stock price on the trading day immediately 
preceding the date of grant and for stock options with graded vesting are recognized, on a straight-line basis, as an expense 
over the period of vesting as the employee performs the related services, net of estimated forfeitures. The Company estimates 
forfeitures  based  on  expected  future  terminations  and  will  revise  rates,  as  necessary,  in  subsequent  periods  if  actual 
forfeitures differ from initial estimates.

Retirement Plans

The Company has a defined contribution 401(k) plan (the "401(k) Plan") for the Company’s U.S.-based employees, as 
well  as  various  defined  contribution  plans  for  its  international  employees.  Eligible  U.S.  employees  may  contribute  up  to 
100% of their annual compensation under the 401(k) plan, but are limited to the maximum annual dollar amount allowable 
under the Internal Revenue Code of 1986, as amended (the "Code"). The Company matches contributions towards the 401(k) 
Plan  and  international  defined  contribution  plans.  The  Company's  matching  contributions  totaled  $6.2  million  and  $4.1 
million for fiscal 2020 and 2019, respectively.

Income Taxes 

The Company accounts for income taxes under the asset and liability method, which requires the recognition of deferred 
tax  assets  and  liabilities  for  the  expected  future  tax  consequences  of  events  that  have  been  included  in  the  consolidated 
financial statements. Under this method, deferred tax assets and liabilities are determined based on the differences between 
the  consolidated  financial  statements  and  tax  basis  of  assets  and  liabilities  using  enacted  tax  rates  in  effect  for  the  year  in 
which  the  differences  are  expected  to  reverse.  The  effect  of  a  change  in  tax  rates  on  deferred  tax  assets  and  liabilities  is 
recognized in income in the period that includes the enactment date.

The Company records a valuation allowance to the extent that its deferred tax assets are not more likely than not to be 
realized.  In  making  such  a  determination,  all  available  positive  and  negative  evidence  is  considered,  including  future 
reversals  of  existing  taxable  temporary  differences,  projected  future  taxable  income,  tax-planning  strategies  and  results  of 
recent operations. If the Company determines that it would be able to realize its deferred tax assets in the future in excess of 
their  net  recorded  amount,  the  Company  would  make  an  adjustment  to  the  deferred  tax  asset  valuation  allowance,  which 
would result in a benefit to income taxes.

The  Company  records  uncertain  tax  positions  in  accordance  with  a  two-step  process  whereby  (i)  the  Company 
determines whether it is more likely than not that the tax positions will be sustained on the basis of the technical merits of the 
position and (ii) for those tax positions that meet the more likely than not recognition threshold, the Company recognizes the 
largest  amount  of  tax  benefit  that  is  more  than  50%  likely  to  be  realized  upon  ultimate  settlement  with  the  related  tax 
authority.

64

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

The Company includes interest and penalties related to unrecognized tax benefits within the provision for income taxes 
in the consolidated statements of operations and comprehensive loss. The Company has not incurred any interest or penalties 
related to unrecognized tax benefits in any of the periods presented.

The  Company’s  provision  for  (benefit  from)  income  taxes,  deferred  tax  assets  and  liabilities  and  liabilities  for 
unrecognized  tax  benefits  involves  the  use  of  estimates,  assumptions  and  judgments.  Although  the  Company  believes  its 
estimates,  assumptions  and  judgments  to  be  reasonable,  any  changes  in  tax  law  or  its  interpretation  of  tax  laws  and  the 
resolutions  of  potential  tax  audits  could  significantly  impact  the  amounts  provided  for  income  taxes  in  the  Company’s 
consolidated financial statements. Actual future operating results and the underlying amount and type of income could differ 
materially from the Company’s estimates, assumptions and judgments thereby impacting the Company’s financial position 
and results of operations.

Segment Information 

The  Company  operates  as  one  operating  segment  as  it  only  reports  aggregate  financial  information  on  a  consolidated 
basis,  accompanied  by  disaggregated  information  about  revenue  by  geographic  region  and  product  category  to  its  Chief 
Executive Officer, who is the Company’s chief operating decision maker.

Leases 

The  substantial  majority  of  the  Company’s  leases  are  for  its  office  spaces  and  facilities,  which  are  accounted  for  as 
operating leases. The Company determines whether an arrangement is a lease at inception if there is an identified asset, and if 
it has the right to control the identified asset for a period of time. Some of the Company’s leases include options to extend the 
leases for up to 5 years, and some include options to terminate the leases within 1 year. The Company's lease terms are only 
for periods in which it has enforceable rights and are impacted by options to extend or terminate the lease only when it is 
reasonably  certain  that  the  Company  will  exercise  the  option.  For  leases  with  terms  greater  than  12  months,  the  Company 
records the related right-of-use asset and lease obligation at the present value of lease payments over the lease terms. Leases 
with an initial term of 12 months or less are not recorded on the balance sheet. Lease expense is recognized on a straight-line 
basis over the lease term.  Lease agreements will typically exist with lease and non-lease components, which are accounted 
for  separately.  The  Company's  agreements  may  contain  variable  lease  payments.  The  Company  includes  variable  lease 
payments that depend on an index or a rate and exclude those which depend on facts or circumstances occurring after the 
commencement date, other than the passage of time. As most of the Company’s leases do not contain an implicit interest rate, 
the Company uses judgment to determine an incremental borrowing rate to use at lease commencement.

Recently Adopted Accounting Pronouncements 

Leases

In  February  2016,  the  Financial  Accounting  Standards  Board  ("FASB")  issued  ASU  No.  2016-02,  Leases,  and  it 
subsequently  issued  amendments  to  the  initial  guidance  (collectively  referred  to  as  "Topic  842"),  which  modifies  lease 
accounting  in  order  to  increase  transparency  and  comparability  among  entities.  Topic  842  requires  lessees  to  recognize 
operating leases as right–of–use assets and lease liabilities on the balance sheets. The lease liabilities are initially measured at 
the present value of the future lease payments.

The  Company  adopted  Topic  842  as  of  September  29,  2019,  using  the  modified  retrospective  method  under  ASU 
2018-11, Leases (Topic 842): Targeted Improvements. As such, prior periods were not retrospectively adjusted. There was no 
cumulative effect to the accumulated deficit upon adoption. The Company elected the transition package of three practical 
expedients  permitted  within  the  standard,  which  eliminates  the  requirements  to  reassess  prior  conclusions  about  lease 
identification, lease classification and initial direct costs.

Adoption  of  the  new  standard  resulted  in  the  recording  of  right-of-use  assets  and  operating  lease  liabilities  of 
approximately  $63.7  million  and  $73.7  million,  respectively  on  September  29,  2019,  with  an  increase  to  total  assets  and 
liabilities of approximately $62.5 million. The difference between the right-of-use assets and lease liabilities was primarily 

65

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

attributable to deferred rent and rent incentives. There was no impact on the Company's consolidated statements of operations 
and comprehensive loss or consolidated statements of cash flows. See Note 6. Leases for further information on leases.

Internal-use Software

In August 2018, the FASB issued ASU No. 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 
350-40):  Customer's  Accounting  for  Implementation  Costs  Incurred  in  a  Cloud  Computing  Arrangement  That  is  a  Service 
Contract.  The  guidance  aligns  the  requirements  for  capitalizing  implementation  costs  incurred  in  a  cloud  computing 
arrangement  that  is  a  service  contract  with  the  requirements  for  capitalizing  implementation  costs  incurred  to  develop  or 
obtain  internal-use  software.  In  the  first  quarter  of  fiscal  2020,  the  Company  prospectively  adopted  this  standard.  The 
adoption of this standard has not had a material impact on the Company’s consolidated financial statements or disclosures.

Goodwill

In  January  2017,  the  FASB  issued  ASU  No.  2017-04,  Intangibles  -  Goodwill  and  Other  (Topic  350):  Simplifying  the 
Test for Goodwill, which simplifies the subsequent measurement of goodwill by eliminating the second step of the goodwill 
impairment  test.  The  second  step  measures  a  goodwill  impairment  loss  by  comparing  the  implied  fair  value  of  a  reporting 
unit's goodwill with the carrying amount of that goodwill. Under the new guidance, a company will record an impairment 
charge based on the excess of a reporting unit's carrying amount over its fair value. The Company early adopted the standard 
in  the  second  quarter  of  fiscal  2020.  The  adoption  of  this  standard  has  not  had  a  material  impact  on  the  Company’s 
consolidated financial statements or disclosures.

Recent Accounting Pronouncements Pending Adoption

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses 
on Financial Instruments, and it subsequently issued amendments to the initial guidance (collectively referred to as "Topic 
326"), which provide a new impairment model that requires measurement and recognition of expected credit losses for most 
financial assets and certain other instruments, including accounts receivable. The standard is effective for the Company in the 
first quarter of fiscal 2021, with early adoption permitted. The Company will adopt this standard in the first quarter of fiscal 
2021  and  does  not  expect  the  adoption  to  have  a  material  impact  on  the  Company's  consolidated  financial  statements  or 
disclosures.

In  August  2018,  the  FASB  issued  ASU  No.  2018-13,  Fair  Value  Measurement  (Topic  820):  Disclosure  Framework  - 
Changes to the Disclosure Requirements for Fair Value Measurement. The new standard eliminates disclosures such as the 
amount  of  and  reasons  for  transfers  between  Level  1  and  Level  2  of  the  fair  value  hierarchy  and  adds  new  disclosure 
requirements for Level 3 measurements. The standard is effective for the Company in the first quarter of fiscal 2021, with 
early adoption permitted. The Company will adopt this standard in the first quarter of fiscal 2021 and does not expect the 
adoption to have a material impact on the Company's consolidated financial statements or disclosures.

In  November  2018,  the  FASB  issued  ASU  No.  2018-18,  Collaborative  Arrangements  (Topic  808):  Clarifying  the 
Interaction  between  Topic  808  and  Topic  606.  This  standard  resolves  the  diversity  in  practice  concerning  whether  certain 
transactions between collaborative arrangement participants should be accounted for as revenue under Accounting Standards 
Codification  606,  Revenue  from  Contracts  with  Customers  ("Topic  606").  This  standard  specifies  when  a  participant  is  a 
customer in a collaboration, adds guidance for unit of account to align with Topic 606 and provides presentation guidance for 
collaborative arrangements. This standard is effective for the Company in the first quarter of fiscal 2021, with early adoption 
permitted. The Company will adopt this standard in the first quarter of fiscal 2021 and does not expect the adoption to have a 
material impact on the Company's consolidated financial statements or disclosures.

In  December  2019,  the  FASB  issued  ASU  No.  2019-12,  Income  Taxes  (Topic  740):  Simplifying  the  Accounting  for 
Income  Taxes.  This  standard  simplifies  the  accounting  for  income  taxes  by  removing  certain  exceptions  to  the  general 
principles in Accounting Standards Codification Topic 740 ("ASC 740") as well as by improving consistent application of the 
topic by clarifying and amending existing guidance. This standard is effective for the Company in the first quarter of fiscal 
2022,  with  early  adoption  permitted.  The  Company  is  currently  evaluating  the  timing  of  adoption  and  impact  on  the 
Company's consolidated financial statements.

66

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

3. Fair Value Measurements 

The  carrying  values  of  the  Company’s  financial  instruments,  including  accounts  receivable  and  accounts  payable, 
approximate their fair values due to the short period of time to maturity or repayment. The carrying values of the Company’s 
long-term debt approximate their fair values as of October 3, 2020 and September 28, 2019 as the debt carries a variable rate 
or market rates that approximate those currently available to the Company.

The following table summarizes fair value measurements by level for the assets measured at fair value on a recurring 

basis as of October 3, 2020 and September 28, 2019:

(In thousands)
Assets:

October 3, 2020

Level 1

Level 2

Level 3

Total

Money market funds (cash equivalents)

$ 

281,380  $ 

—  $ 

—  $ 

281,380 

(In thousands)
Assets:

September 28, 2019

Level 1

Level 2

Level 3

Total

Money market funds (cash equivalents)

$ 

267,806  $ 

—  $ 

—  $ 

267,806 

4. Revenue and Geographic Information

Disaggregation of revenue 

Revenue by geographical region includes the applicable service revenue attributable to each region and is based on ship-

to address, is as follows:

(In thousands)

Americas

Europe, Middle East and Africa ("EMEA")

Asia Pacific ("APAC")

Total revenue

October 3,
2020

September 28,
2019

September 29,
2018

$ 

755,874  $ 

678,224  $ 

470,883 

99,571 

484,785 

97,814 

603,450 

478,518 

55,040 

$ 

1,326,328  $ 

1,260,823  $ 

1,137,008 

Revenue  is  attributed  to  individual  countries  based  on  ship-to  address  and  includes  the  applicable  service  revenue 

attributable to each country. Revenue by significant countries is as follows:

(In thousands)

United States

Germany

United Kingdom
Other countries

Total revenue

October 3,
2020

September 28,
2019

September 29,
2018

$ 

697,410  $ 

630,012  $ 

109,124 

112,446 
407,348 

124,385 

112,708 
393,718 

554,896 

121,546 

114,790 
345,776 

$ 

1,326,328  $ 

1,260,823  $ 

1,137,008 

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

In  the  first  quarter  of  fiscal  2020,  the  Company  began  reporting  product  revenue  in  the  following  categories:  Sonos 
speakers,  Sonos  system  products  and  Partner  products  and  other  revenue.  These  categories  further  align  revenue  reporting 
with the evolving nature of the Company's products, customers' engagement across multiple categories and how the Company 
evaluates  its  business.  Revenue  by  product  category  includes  the  applicable  service  revenue  attributable  to  each  product 
category.  Revenue by major product category is as follows:

(In thousands)

Sonos speakers

Sonos system products

Partner products and other revenue

Total revenue

Disaggregation of property and equipment

October 3,
2020

September 28,
2019

September 29,
2018

$ 

1,034,813  $ 

1,008,422  $ 

218,788 

72,727 

187,172 

65,229 

965,066 

156,583 

15,359 

$ 

1,326,328  $ 

1,260,823  $ 

1,137,008 

Property and equipment, net by country as of October 3, 2020 and September 28, 2019 were as follows:

(In thousands)

United States

China

Other countries

Property and equipment, net

5. Balance Sheet Components

October 3,
2020

September 28,
2019

$ 

$ 

35,372  $ 

17,624 

7,788 

60,784  $ 

48,370 

16,539 

13,230 

78,139 

The  following  tables  show  the  Company’s  balance  sheet  component  details  as  of  October  3,  2020  and  September  28, 

2019.

Accounts Receivable Allowances

The following table summarizes changes in the allowance for doubtful accounts for fiscal 2020, 2019 and 2018:

(In thousands)

Beginning balance

Increases

Write-offs

Ending balance

October 3,
2020

September 28,
2019

September 29,
2018

$ 

$ 

1,255  $ 

1,127 

(1,075)   

1,307  $ 

872  $ 

1,034 

(651)   

1,255  $ 

804 

635 

(567) 

872 

The following table summarizes the changes in the allowance for sales incentives for fiscal 2020, 2019 and 2018:

(In thousands)
Beginning balance

Charged to revenue
Utilization of sales incentive allowance

Ending balance

October 3,
2020

September 28,
2019

September 29,
2018

$ 

$ 

20,051  $ 
108,843 
(111,379)   
17,515  $ 

11,754  $ 
87,703 
(79,406)   
20,051  $ 

11,195 
90,246 
(89,687) 
11,754 

68

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Inventories

Inventories, net, consist of the following:

(In thousands)
Finished goods 

Components 

Inventories 

Property and Equipment, Net 

Property and equipment, net consist of the following:

 (In thousands)
Computer hardware and software

Furniture and fixtures

Tooling and production line test equipment

Leasehold improvements

Product displays

Total property and equipment

Accumulated depreciation and amortization

Property and equipment, net

October 3,
2020

September 28,
2019

$ 

$ 

172,184  $ 

8,646 
180,830  $ 

207,723 

12,061 
219,784 

October 3,
2020

September 28,
2019

$ 

45,798  $ 

8,239 

67,495 

51,102 

48,925 

47,775 

9,594 

54,536 

58,944 

45,672 

221,559 

216,521 

(160,775)   

(138,382) 

$ 

60,784  $ 

78,139 

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Depreciation expense was $34.9 million, $36.4 million and $39.4 million for fiscal 2020, 2019 and 2018, respectively. 
During fiscal 2020, 2019 and 2018, the Company abandoned and disposed of gross fixed assets of $18.5 million, $10.2 million 
and $35.8 million, with accumulated depreciation of $14.2 million, $9.3 million and $35.6 million, respectively. Disposals of 
fixed  assets  were  recorded  in  operating  expenses  in  the  consolidated  statements  of  operations  and  comprehensive  loss  and 
resulted in losses of $4.3 million, $0.8 million and $0.2 million for fiscal 2020, 2019 and 2018, respectively. For further detail 
regarding the property and equipment that was abandoned as part of the 2020 restructuring plan, refer to Note 15. Restructuring 
Plan. 

Goodwill

The following table presents details of the Company's goodwill for the year ended October 3, 2020:

(In thousands)

Balance as of September 28, 2019

Goodwill acquired

Purchase price adjustment

Balance as of October 3, 2020

Intangible Assets

$ 

$ 

1,005 

14,282 

258 
15,545 

The following table reflects the changes in the net carrying amount of the components of intangible assets associated 

with the Company's acquisition activity:

October 3, 2020

Gross Carrying 
Amount

Accumulated 
Amortization

Net 
Carrying 
Value

Weighted-
Average 
Remaining Life

(In thousands, except weighted-average remaining 
life)

Technology

Other

Total finite-lived intangible assets
In-process research and development and other 
intangible assets not subject to amortization

$ 

7,780 

39 

7,819 

20,100 

(1,509)  $ 

6,271 

(16) 

23

(1,525)   

6,294 

— 

20,100 

3.55

1.17

3.54

Total intangible assets

$ 

27,919  $ 

(1,525)  $ 

26,394 

The following table summarizes the estimated future amortization expense of the Company's intangible assets as October 

3, 2020:

Fiscal years ending

(In thousands)

2021

2022

2023

2024

2025 and thereafter

Total future amortization expense

70

Future Amortization 
Expense

$ 

$ 

1,938 

1,922 

1,245 

1,020 

169 

6,294 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Accrued Expenses 

Accrued expenses consisted of the following:

 (In thousands)
Accrued advertising and marketing

Accrued taxes

Accrued inventory

Accrued manufacturing, logistics and product development

Accrued general and administrative

Accrued restructuring

Other accrued payables

Total accrued expenses

Deferred revenue

October 3,
2020

September 28,
2019

$ 

10,609  $ 

6,252 

2,843 

9,753 

10,068 

1,062 

4,462 

$ 

45,049  $ 

25,662 

4,388 

6,494 

14,783 

12,455 

— 

6,074 

69,856 

The following table presents the changes in the Company's deferred revenue balances:

(In thousands)

Deferred revenue, beginning of period
Recognition of revenue included in beginning of period
   deferred revenue
Revenue deferred, net of revenue recognized on contracts
   in the respective period

Deferred revenue, end of period

October 3,
2020

September 28,
2019

September 29,
2018

$ 

56,449  $ 

50,967  $ 

45,567 

(13,052)   

(11,934)   

(10,627) 

18,992 

17,416 

$ 

62,389  $ 

56,449  $ 

16,027 

50,967 

The Company expects the following recognition of deferred revenue as of October 3, 2020:

(In thousands)

2021

2022

2023

2024

2025 and 
Beyond

Total

For the fiscal years ending

Revenue expected to be recognized

$  15,304  $  13,264  $  11,337  $ 

9,286  $ 

13,198  $ 

62,389 

Other Current Liabilities

Other current liabilities consist of the following:

(In thousands)
Reserve for returns
Short-term operating lease liabilities
Product warranty liability
Other

Total other current liabilities

71

October 3,
2020

September 28,
2019

$ 

$ 

14,195  $ 
10,910 
3,628 
2,417 
31,150  $ 

12,110 
— 
3,254 
2,184 
17,548 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

The following table presents the changes in the Company’s warranty liability for the fiscal years ended October 3, 2020 

and September 28, 2019:

(In thousands)

Warranty liability, beginning of period

Provision for warranties issued during the period

Settlements of warranty claims during the period

Warranty liability, end of period

6. Leases

October 3,
2020

September 28,
2019

$ 

$ 

3,254  $ 

12,711 

(12,337)   

3,628  $ 

2,450 

12,795 

(11,991) 

3,254 

The Company entered into various non-cancelable lease agreements for offices and facilities, as well as auto leases. 
The substantial majority of the Company's leases are for its office spaces and facilities, which are accounted for as operating 
leases.  The  Company's  main  offices  are  leased  in  California,  Massachusetts,  and  the  Netherlands  with  additional  sales  and 
operations offices around the world. These facilities operate under leases with initial terms from one to ten years and expire at 
various dates through 2026. The Company determines whether an arrangement is a lease at inception if there is an identified 
asset, and it has the right to control the identified asset for a period of time. Some of the Company's leases include options to 
extend the lease for up to 5 years, and some include options to terminate the lease within 1 year. The Company's lease terms are 
only for periods in which it has enforceable rights and are impacted by options to extend or terminate the lease only when it is 
reasonably certain that the Company will exercise the option. 

For leases with terms greater than 12 months, the Company records the related right-of-use asset and lease obligation at 
the present value of lease payments over the lease terms. Leases with an initial term of 12 months or less are not recorded on the 
balance sheet. Lease expense is recognized on a straight-line basis over the lease term. The Company's leases do not include 
any residual value guarantees, bargain purchase options or asset retirement obligations. 

Lease  agreements  will  typically  exist  with  lease  and  non-lease  components,  which  are  accounted  for  separately.  The 
Company's agreements may contain variable lease payments. The Company includes variable lease payments that depend on an 
index or a rate and exclude those which depend on facts or circumstances occurring after the commencement date, other than 
the passage of time. 

Most of the Company's leases do not contain an implicit interest rate. Therefore, the Company uses judgment to estimate 
an incremental borrowing rate, which is defined as the rate of interest the Company would have to pay to borrow an amount 
that is equal to the lease obligations, on a collateralized basis, and over a similar term. The Company takes into consideration 
the terms of the Company's Credit Facility (as defined in Note 7. Debt), lease terms, and current interest rates to determine the 
incremental borrowing rate at lease commencement date. At October 3, 2020, the Company's weighted-average discount rate 
was 4.1%, while the weighted-average remaining lease term was 4.6 years. As part of the supplemental cash flow disclosure, 
the right-of-use assets obtained in exchange for new operating lease liabilities does not reflect the impact of prepaid or deferred 
rent. 

The components of lease expense for the fiscal year ended October 3, 2020 was as follows:

(In thousands)

Operating lease cost

Short-term lease cost

Variable lease cost

Total lease cost

72

Year Ended
October 3,
2020

$ 

$ 

13,179 

222 

5,023 

18,424 

 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

For  the  fiscal  years  ended  October  3,  2020  and  September  28,  2019,  rent  expense,  including  leases  for  offices  and 
facilities as well as auto leases, was $13.4 million and $14.2 million, respectively, and common area maintenance expense was 
$5.0 million and $5.2 million, respectively.

The following table summarizes the maturity of lease liabilities under operating leases as of October 3, 2020:

Fiscal years ending

(In thousands)

2021

2022

2023

2024

2025

Thereafter

Total lease payments

Less imputed interest

Total lease liabilities (1)

Operating leases

$ 

$ 

$ 

14,515 

15,060 

14,868 

13,841 

9,174 

1,775 

69,233 

(7,963) 

61,270 

(1)    Total  lease  liabilities  reflect  the  lease  liabilities  associated  with  the  Company's  New  York  retail  space  and  satellite 
offices that were closed as a part of the 2020 restructuring plan. Refer to Note 15. Restructuring Plan for discussion of 
the impact of the associated operating lease right-of-use asset. 

Under Topic 840, the following table represents the gross minimum rental commitments under noncancelable leases as 

disclosed in the Company’s Annual Report on Form 10-K for the fiscal year ended September 28, 2019:

Fiscal years ending

(In thousands)

2020

2021

2022

2023

2024

Thereafter

Total minimum lease commitments

Operating leases

$ 

$ 

15,627 

14,759 

14,136 

14,395 

13,615 

10,951 

83,483 

73

 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

7. Debt

The Company's debt obligations consist of the Secured Credit Facility with J.P. Morgan Chase Bank, N.A. (the “Credit 

Facility”) and the J.P. Morgan Chase Bank, N.A. Secured Term Loan (the "Term Loan"). 

The Company’s short and long-term debt as of October 3, 2020 and September 28, 2019 is as follows:

(In thousands)
Term Loan (1)
Unamortized debt issuance costs (2)
Total indebtedness
Less short term portion
Long-term debt

October 3, 2020

September 28, 2019

Rate

Balance

Rate

Balance

 2.4 % $ 

$ 

25,000 
(82) 
24,918 
(6,667) 
18,251 

 4.6 % $ 

$ 

33,333 
(160) 
33,173 
(8,333) 
24,840 

(1) Due in October 2021 and bears interest at a variable rate equal to an adjusted LIBOR plus 2.25%, payable quarterly. 

(2) Debt issuance costs are recorded as a debt discount and charged to interest expense over the term of the agreement.

The  Credit  Facility  allows  the  Company  to  borrow  up  to  $80.0  million  restricted  to  the  value  of  the  borrowing  base, 
which is based on the value of inventory and accounts receivable and is subject to monthly redetermination. The Credit Facility 
matures in October 2021 and may be drawn as Commercial Bank Floating Rate Loans (at the higher of prime rate or adjusted 
LIBOR plus 2.50%) or Eurocurrency Loans (at LIBOR plus an applicable margin).  As of October 3, 2020 and September 28, 
2019, the Company had no outstanding borrowings and $0.5 million and $4.5 million, respectively, in undrawn letters of credit 
that reduce the availability under the Credit Facility. 

Debt  obligations  under  the  Credit  Facility  and  the  Term  Loan  require  the  Company  to  maintain  a  consolidated  fixed 
charge ratio of at least 1.0, restrict distribution of dividends unless certain conditions are met, such as having a fixed charge 
ratio  of  at  least  1.15,  and  require  financial  statement  reporting  and  delivery  of  borrowing  base  certificates.  As  of  October  3, 
2020 and September 28, 2019, the Company was in compliance with all financial covenants. The Credit Facility and the Term 
Loan  are  collateralized  by  eligible  inventory  and  accounts  receivable  of  the  Company,  as  well  as  the  Company's  intellectual 
property including patents and trademarks.

8. Stockholders' Equity 

Share Repurchase Program

In September 2019, the Company's Board of Directors (the "Board") authorized a common stock repurchase program of 
up  to  $50.0  million.  During  the  fiscal  year  ended  October  3,  2020,  the  Company  repurchased  3,787,783  shares  for  an 
aggregate  purchase  price  of  $50.0  million  at  an  average  price  of  $13.18  per  share  under  the  repurchase  program.  As  of 
October 3, 2020, the Company fully utilized the amount available under this stock repurchase program. Additionally, treasury 
stock  during  the  fiscal  year  ended  October  3,  2020  included  shares  withheld  to  satisfy  employees'  tax  withholding 
requirements in connection with vesting of RSUs. No shares of the Company's stock were repurchased under this program 
during fiscal 2019.

The  Company  withholds  shares  of  common  stock  from  certain  employees  in  connection  with  the  vesting  of  restricted 
stock  unit  awards  issued  to  such  employees  to  satisfy  applicable  tax  withholding  requirements.  Such  withheld  shares  are 
treated as common stock repurchases in our consolidated financial statements as they reduce the number of shares that would 
have been issued upon vesting. Repurchases associated with tax withholdings were not material during fiscal 2020 and 2019.

74

 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

9. Stock-Based Compensation

2018 Equity Incentive Plan

In 2003, the Board established the 2003 Stock Plan (as amended, the “2003 Plan”). In July 2018, the Board adopted the 
2018  Equity  Incentive  Plan  (the  “2018  Plan”)  and  ceased  granting  awards  under  the  2003  Plan.  The  2018  Plan  became 
effective in connection with the Company's initial public offering ("IPO"). Remaining shares of common stock available for 
issuance under the 2003 Plan on the effective date of the 2018 Plan were added to the shares of common stock reserved for 
issuance  under  the  2018  Plan  as  of  such  date,  and  additional  shares  of  common  stock  that  would  become  available  for 
issuance  under  the  2003  Plan  in  the  future  will  instead  become  available  for  issuance  under  the  2018  Plan,  as  further 
discussed in the Annual Report. The number of shares reserved for issuance under the 2018 Plan will increase automatically 
on January 1 of each year beginning in 2019 and continuing through 2028 by a number of shares of common stock equal to 
the lesser of (x) 5% of the total outstanding shares of the Company’s common stock and common stock equivalents as of the 
immediately  preceding  December  31  (rounded  to  the  nearest  whole  share)  and  (y)  a  number  of  shares  determined  by  the 
Board. As of October 3, 2020, there were 28,056,633 shares reserved for future issuance under the 2018 Plan.

Stock Options

Pursuant  to  the  2018  Plan,  the  Company  issues  stock  options  to  employees  and  directors.  The  fair  value  of  the  stock 
options is based on the Company’s closing stock price on the trading day immediately prior to the date of grant. The option 
price,  number  of  shares  and  grant  date  are  determined  at  the  discretion  of  the  Board.  For  so  long  as  the  option  holder 
performs services for the Company, the options generally vest over 48 months, on a monthly or quarterly basis, with certain 
options subject to an initial annual cliff vest, and are exercisable for a period not to exceed ten years from the date of grant.

The summary of the Company’s stock option activity is as follows:

Outstanding at September 28, 2019

Exercised 

Forfeited 

Outstanding at October 3, 2020

At October 3, 2020

Options exercisable 

Options vested and expected to vest 

Number of
Options

Weighted-
Average 
Exercise 
Price

37,155,568  $ 

(5,985,471) 

(2,747,157) 

28,422,940  $ 

24,230,278  $ 

27,877,806  $ 

11.39 

7.06

14.16

12.03 

11.60 

11.98 

Weighted-
Average 
Remaining 
Contractual 
Term

(in years)

Aggregate 
Intrinsic 
Value
(in 
thousands)

6.3

$ 

94,288 

5.6

5.2

5.6

$ 

$ 

$ 

99,053 

94,768 

98,495 

The  Company  granted  no  options  in  fiscal  2020.  During  fiscal  2019  and  fiscal  2018,  the  Company  granted  options 
with  a  fair  value  of  $8.4  million  and  $50.2  million,  respectively,  with  a  weighted-average  grant  date  fair  value  of  $4.91  and 
$5.39 per share, respectively. Options vested in 2020, 2019 and 2018, respectively, have a fair value of $27.4 million, $34.3 
million, and $38.3 million.

The total intrinsic value of stock options exercised was $40.1 million, $61.1 million and $31.3 million for fiscal 2020, 

2019 and 2018, respectively. 

As of October 3, 2020 and September 28, 2019, the Company had $16.9 million and $43.9 million, respectively, of 
unrecognized stock-based compensation cost, which is expected to be recognized over a weighted-average period of 1.5 years 
and 2.0 years, respectively.

The Company’s policy for issuing stock upon stock option exercise is to issue new common stock.

75

 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

The  Company  uses  the  Black-Scholes  option  pricing  model  to  estimate  the  fair  value  of  stock  options.  This  model 
requires the input of highly subjective assumptions including the expected term of the option, expected stock price volatility 
and  expected  dividends.  If  any  of  the  assumptions  used  in  the  Black-Scholes  model  changes  significantly,  stock-based 
compensation expense may differ materially in the future from that recorded in the current period. The fair value of options at 
the date of grant was estimated with the following weighted-average assumptions: 

Expected term (years)

Risk-free interest rate

Expected volatility

Expected dividend yield

Expected Term

September 28,
2019

September 29,
2018

6.51

 2.67 %

 30.7 %

 — %

6.25

 2.73 %

 30.19 %

 — %

The expected term represents the period over which the Company anticipates stock-based awards to be outstanding. 
The Company does not have sufficient historical exercise data to provide a reasonable basis upon which to estimate expected 
term.  As  a  result,  the  Company  elected  the  simplified  method,  which  is  the  average  of  the  options’  vesting  and  contractual 
terms.

Risk-Free Interest Rate

The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of grant for the expected term 

of the option.

Expected Share Price Volatility

The Company’s computation of expected volatility is based on the historical volatility of selected comparable publicly 

traded companies over a period equal to the expected term of the option.

Expected Dividend Yield

The  Company  used  a  zero-dividend  yield,  as  the  Company  has  never  paid  dividends  and  does  not  plan  to  pay 

dividends in the near future.

Fair Value of Common Stock

The Company uses the market closing price for its common stock as reported on The Nasdaq Global Select Market. 

76

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Restricted Stock Units

Pursuant to the 2018 Plan, the Company issues RSUs to employees and directors. The fair value of RSUs is based on the 
Company's closing stock price on the trading day immediately preceding the date of grant. RSUs vest quarterly over the service 
period, which is generally four years with certain awards subject to an initial annual cliff vest. The summary of the Company’s 
unvested RSU activity is as follows:

Number of
Units

Weighted-
Average 
Grant Date 
Fair Value

Aggregate 
Intrinsic 
Value
(in 
thousands)

Outstanding at September 28, 2019

6,716,786  $ 

11.40  $ 

90,744 

Granted 

Exercised 

Forfeited 

Expired

Outstanding at October 3, 2020

At October 3, 2020

Units expected to vest 

9,030,809 

(2,406,900) 

(1,692,744) 

— 

11,647,951  $ 

10.50  $ 

180,543 

9,530,614  $ 

10.53  $ 

147,725 

As of October 3, 2020, the Company had $92.4 million of unrecognized stock-based compensation expense related to 

their RSUs, which is expected to be recognized over a weighted-average period of 3.0 years.

Total stock-based compensation expense by function category was as follows:

October 3,
2020

September 28,
2019

September 29,
2018

(In thousands)

Cost of revenue

Research and development

Sales and marketing

General and administrative

$ 

1,106  $ 

985  $ 

23,439 

14,359 

18,706 

17,643 

12,965 

14,982 

Total stock-based compensation expense

$ 

57,610  $ 

46,575  $ 

10. Income Taxes

The Company’s income (loss) before provision for income taxes for fiscal 2020, 2019 and 2018 were as follows: 

198 

13,960 

15,885 

8,602 

38,645 

(In thousands)
Domestic
Foreign

Loss before provision for income taxes

October 3,
2020

September 28,
2019

September 29,
2018

$ 

$ 

(15,194)  $ 

(4,889)   

(858)  $ 

(218)   

(20,083)  $ 

(1,076)  $ 

2,803 

(17,351) 

(14,548) 

77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Components of the provision for income taxes consisted of the following:

(In thousands)
Current:

U.S. Federal

U.S. State

Foreign

Total current

Deferred:

U.S. Federal

U.S. State

Foreign

Total deferred
Provision for (benefit from) income taxes

October 3,
2020

September 28,
2019

September 29,
2018

$ 

(1,388)  $ 

1,366  $ 

724 

1,220 

556 

— 

— 

(524)   

(524)   

1,132 

1,463 

3,961 

— 

— 

(271)   

(271)   

— 

177 

816 

993 

(168) 

— 

231 

63 

$ 

32  $ 

3,690  $ 

1,056 

The Company is subject to income taxes in the U.S. and foreign jurisdictions in which it operates. The Company’s tax 
provision is impacted by the jurisdictional mix of earnings as its foreign subsidiaries have statutory tax rates different from 
those  in  the  U.S.  The  Company  has  made  an  accounting  policy  election  to  treat  Global  Intangible  Low  Taxed  Income 
(“GILTI”) as a period expense. The Company's accounting for the elements of U.S. Tax Reform is completed based on all 
published  tax  law  and  corresponding  guidance.  However.  proposed  and  final  clarifying  guidance  is  anticipated  for  various 
aspects  of  U.S.  Tax  Reforms  which  could  be  relevant  to  the  Company.  The  effects  of  any  additional  guidance  will  be 
recorded in the period such guidance is issued.

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

Components of the Company’s deferred income tax assets and liabilities are as follows: 

(In thousands)
Deferred tax assets

Accrued expenses and reserves

Deferred revenue

U.S. net operating loss carryforwards

Foreign net operating loss carryforwards

Tax credit carryforwards

Stock-based compensation

Right-of-Use Liability

Amortization

Depreciation

Other

Total deferred tax assets

Valuation allowance

Deferred tax assets, net of valuation allowance

Deferred tax liabilities

Tax accounting method change

Right-of-Use Asset

Amortization

Depreciation

Other

Total deferred tax liabilities

Net deferred tax assets (liabilities)

Reported as 

Deferred tax assets

Deferred tax liabilities

Net deferred tax assets (liabilities)

October 3,
2020

September 28,
2019

$ 

12,014  $ 

11,831 

8,242 

12,183 

53,543 

11,018 

14,377 

7,648 

1,101 

603 

132,560 

(113,939)   

18,621 

(2,946)   

(9,914)   

(6,093)   

(187)   

(115)   

12,582 

11,185 

15,112 

3,414 

43,411 

10,368 

— 

4,131 

672 

453 

101,328 

(95,088) 

6,240 

(5,086) 

— 

— 

— 

— 

(19,255)   

(634)  $ 

(5,086) 

1,154 

1,800  $ 

(2,434)   

(634)  $ 

1,154 

— 

1,154 

$ 

$ 

$ 

After  considering  all  available  positive  and  negative  evidence,  the  Company  has  determined  it  is  more  likely  than  not 
that  deferred  tax  assets  in  the  U.S.  and  certain  foreign  entities  will  not  be  realized  as  a  result  of  cumulative  book  losses 
incurred  in  these  jurisdictions.  Therefore,  the  Company  maintains  a  full  valuation  allowance  against  the  net  deferred  tax 
assets in these jurisdictions.  It is possible that within the next 12 months there may be sufficient positive evidence to release 
a portion or all of the valuation allowance. Release of the U.S. valuation allowance would result in a benefit to income tax 
expense for the period the release is recorded, which could have a material impact on net earnings. The  timing and amount of 
the potential valuation allowance release are subject to significant management judgment and prospective earnings in the U.S.

As  of  October  3,  2020,  the  Company  had  gross  federal  and  post-apportioned  state  net  operating  loss  carryforwards  of 
$30.8  million  and  $26.9  million,  respectively,  available  to  reduce  future  taxable  income.  The  earliest  federal  and  state  net 
operating loss carryforwards expire in varying amounts beginning in 2035 and 2027, respectively. As of October 3, 2020, the 
Company had gross foreign net operating loss carryforwards of $52.2 million, of which $37.6 million have an indefinite life 
and  $14.6  million  will  expire  in  2027.  The  Company  also  has  gross  federal  and  state  research  and  development  tax  credit 
carryforwards of $41.8 million and $31.8 million, respectively. The federal research credits will begin to expire in the year 
2025, and the state research credits will begin to expire in the year 2024.

Because of the change of ownership provisions of Sections 382 and 383 of the Code, use of a portion of the Company’s 
domestic net operating losses and tax credit carryforwards may be limited in future periods depending upon future changes in 

79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

ownership. Further, a portion of the carryforwards may expire before being applied to reduce future income tax liabilities if 
sufficient taxable income is not generated in future periods.

The following table summarizes changes in the valuation allowance for fiscal 2020, 2019 and 2018:

(In thousands)

Beginning balance

Increase (decrease) during the period

Ending balance

October 3,
2020

September 28,
2019

September 29,
2018

$ 

$ 

95,088  $ 

72,380  $ 

18,851 

22,708 

113,939  $ 

95,088  $ 

94,956 

(22,576) 

72,380 

Reconciliation of U.S. statutory federal income taxes to the Company’s provision for (benefit from) income taxes is as 

follows:

(In thousands)
U.S. federal income taxes at statutory rate
U.S. state and local income taxes
Foreign income tax rate differential
Stock-based compensation
Federal research tax credits
Unrecognized federal tax benefits
Change in tax rate
Net Impact of GILTI
BEAT
Other
Change in valuation allowance
Provision for income taxes

October 3,
2020

September 28,
2019

September 29,
2018

$ 

$ 

(4,217)  $ 
(2,798)   
(75)   
869 
(8,012)   
815 
— 
— 
(781)   
598 
13,633 

32  $ 

(226)  $ 
(9,315)   
129 
(2,399)   
(8,418)   
(2,806)   
1,161 
239 
781 
822 
23,722 
3,690  $ 

(3,570) 
(1,441) 
(53) 
4,025 
(4,333) 
1,990 
25,725 
— 
— 
259 
(21,546) 
1,056 

In  January  2017,  the  Company  entered  into  a  unilateral  Advance  Pricing  Agreement  (the  "APA")  with  the  Dutch  Tax 
Administration.  The  APA  establishes  an  intercompany  licensing  arrangement  whereby  the  operating  profit  or  loss,  as 
determined under U.S. GAAP, of Sonos Europe B.V. and Sonos, Inc. will be allocated between the two companies based on 
relative  contribution  to  the  development  of  marketing  and  technology  intangibles.  The  APA  has  a  five-year  term  that 
commenced on October 2, 2016 and ends on September 30, 2021.

Change in unrecognized tax benefits as a result of uncertain tax positions are as follows:

(In thousands)
Beginning balance

Increase (decrease) - tax positions in prior periods

Increase (decrease) - tax positions in current periods

Ending balance

October 3,
2020

September 28,
2019

September 29,
2018

$ 

$ 

12,527  $ 

(768)   

2,962 

14,721  $ 

17,794  $ 

(8,226)  $ 

2,959  $ 

12,527  $ 

13,780 

636 

3,378 

17,794 

The  Company  does  not  anticipate  changes  to  unrecognized  benefits  within  the  next  12  months  that  would  result  in  a 
material  change  to  the  Company’s  financial  position.  The  unrecognized  tax  benefits  as  of  October  3,  2020  would  have  no 
impact on the effective tax rate if recognized.

The Company conducts business in a number of tax jurisdictions and, as such, is required to file income tax returns in 
multiple  jurisdictions  globally.  U.S.  federal  income  tax  returns  for  the  2016  tax  year  and  earlier  are  no  longer  subject  to 
examination by the U.S. Internal Revenue Service (the "IRS"). All net operating losses and tax credits generated to date are 
subject to adjustment for U.S. federal and state purposes.

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

The Company recognizes interest and penalties, if any, related to uncertain tax positions in income tax expense. There 

were no accrued interest or penalties as of October 3, 2020 and September 28, 2019. 

As  of  October  3,  2020,  we  continue  to  assert  that  the  unremitted  earnings  in  our  foreign  subsidiaries  are  permanently 
reinvested and therefore no deferred taxes or withholding taxes have been provided.  If, in the future, the Company decides to 
repatriate  its  $7.9  million  of  undistributed  earnings  from  these  subsidiaries  in  the  form  of  dividends  or  otherwise,  the 
Company could be subject to withholding taxes payable at that time. The amount of withholding tax liability is dependent 
upon circumstances existing if and when a remittance occurs but could be reasonably estimated to be $0.2 million.

11. Net Loss Per Share Attributable to Common Stockholders

Basic and diluted net loss per share attributable to common stockholders is presented in conformity with the two-class 
method  required  for  participating  securities.  The  Company  considers  its  redeemable  convertible  preferred  stock  to  be 
participating  securities  as  the  holders  of  redeemable  convertible  preferred  stock  were  entitled  to  receive  noncumulative 
dividends in the event that a dividend was paid on common stock. Upon the closing of the IPO, all outstanding shares of the 
Company’s  redeemable  convertible  preferred  stock  automatically  converted  into  32,482,590  shares  of  common  stock  on  a 
one-for-one basis. 

Basic net loss attributable to common stockholders per share is calculated by dividing net loss attributable to common 
stockholders  by  the  weighted-average  number  of  shares  of  common  stock  outstanding  less  shares  subject  to  repurchase. 
Diluted  net  loss  per  share  attributable  to  common  stockholders  adjusts  the  basic  net  loss  per  share  attributable  to  common 
stockholders and the weighted-average number of shares of common stock outstanding for the potentially dilutive impact of 
stock options and RSUs, using the treasury stock method.

The  following  table  sets  forth  the  computation  of  the  Company’s  basic  and  diluted  net  loss  per  share  attributable  to 

common stockholders:

October 3,
2020

September 28,
2019

September 29,
2018

(In thousands, except share and per share data)
Numerator:

Net loss attributable to common stockholders - basic and diluted

$ 

(20,115)  $ 

(4,766)  $ 

(15,604) 

Denominator:

Weighted-average shares of common stock - basic and diluted

109,807,154 

103,783,006 

65,706,215 

Net loss per share attributable to common stockholders:

Net loss per share attributable to common stockholders - basic and 
diluted

$ 

(0.18)  $ 

(0.05)  $ 

(0.24) 

The following potentially dilutive shares as of the end of each period presented were excluded from the computation of 

diluted net loss per share for the periods presented because including them would have been antidilutive:

Stock options to purchase common stock

RSUs

Total

October 3,
2020

September 28,
2019

September 29,
2018

33,503,698 

42,300,183 

48,504,182 

9,225,127 

4,147,463 

— 

42,728,825 

46,447,646 

48,504,182 

81

 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

12. Business Combination

On November 14, 2019, the Company completed the acquisition of 100% of the equity interests of Snips, a France-based 
provider of an artificial intelligence voice platform for connected devices that provides private-by-design, voice technology. 
The  acquisition  brought  strategic  IP  to  enhance  the  voice  experience  on  Sonos  products.  The  total  purchase  price 
consideration  of  the  acquisition  of  Snips  was  $36.3  million,  of  which  $35.6  million  was  paid  in  cash  at  closing,  and  $0.7 
million  was  recorded  as  a  contingent  consideration  liability.  The  terms  of  the  contingent  consideration  were  met,  and  the 
contingent consideration was paid in cash in the second quarter of fiscal 2020. 

The Company accounted for this transaction as a business combination and allocated the purchase consideration to assets 
acquired  and  liabilities  assumed,  with  $25.2  million  in  intangible  assets,  $3.2  million  in  net  liabilities  assumed,  and  $14.3 
million  in  estimated  goodwill  on  the  date  of  acquisition.  Subsequent  to  the  acquisition  date,  an  immaterial  purchase  price 
adjustment was recorded resulting in an immaterial increase to goodwill. The goodwill recognized was primarily attributable 
to the assembled workforce and expected post-acquisition synergies from integrating Snips’ technology into the Company's 
products. The goodwill is not deductible for income tax purposes.

The results of Snips' operations have been included in the Company's consolidated results of operations since the date of 
acquisition. Pro forma results of operations have not been presented because the effect of the acquisition was not material to 
the Company's consolidated statements of operations and comprehensive loss. 

One-time acquisition-related costs of $1.4 million were expensed as general and administrative expenses as incurred.

13. Commitments and Contingencies

Unconditional purchase obligations

The  following  table  summarizes  future  payments  under  the  Company's  unconditional  purchase  obligations  as  of 

October 3, 2020:

(In thousands)
Inventory-related 
purchase obligations
Other purchase 
obligations

Total

2021

2022

Fiscal years ended
2024
2023

2025

Beyond

Total

$ 

95,197  $ 

81,065  $ 

8,267  $ 

4,369  $ 

1,496  $ 

—  $ 

69,404 

67,687 

1,717 

— 

— 

25,793 

13,378 

6,550 

4,369 

1,496 

— 

— 

— 

— 

— 

Legal Proceedings

From time to time, the Company is involved in legal proceedings in the ordinary course of business, including claims 
relating  to  employee  relations,  business  practices  and  patent  infringement.  Litigation  can  be  expensive  and  disruptive  to 
normal business operations. Moreover, the results of complex legal proceedings are difficult to predict, and the Company’s 
view of these matters may change in the future as the litigation and events related thereto unfold. The Company expenses 
legal  fees  as  incurred.  The  Company  records  a  provision  for  contingent  losses  when  it  is  both  probable  that  a  liability  has 
been  incurred  and  the  amount  of  the  loss  can  be  reasonably  estimated.  An  unfavorable  outcome  to  any  legal  matter,  if 
material, could have an adverse effect on the Company’s operations or its financial position, liquidity or results of operations.

On  January  7,  2020,  the  Company  filed  a  complaint  with  the  U.S.  International  Trade  Commission  ("ITC")  against 
Alphabet Inc. ("Alphabet") and Google LLC ("Google") and a lawsuit in the U.S. District Court for the Central District of 
California against Google. The complaint and lawsuit each allege infringement of certain Sonos patents related to its smart 
speakers  and  related  technology  and  respectively  seek  relief  including  a  ban  on  the  importation  into  the  United  States  of 
infringing  Google  products  and  monetary  damages.  On  February  6,  2020,  the  ITC  initiated  a  formal  investigation  into  the 
Company’s  claims.  Google  and  Alphabet  filed  an  initial  answer  in  the  ITC  action  on  February  27,  2020  and  an  amended 
answer on April 3, 2020, denying infringement and alleging that the asserted patents are invalid. The ITC case is set for trial 
towards  the  end  of  February  2021.  On  March  4,  2020,  the  California  District  Court  stayed  the  district  court  proceeding 
pending  resolution  of  the  ITC  investigation.  On  March  11,  2020,  Google  filed  an  answer  in  the  California  District  Court, 

82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

denying  infringement  and  alleging  that  the  asserted  patents  are  invalid.  On  September  28,  2020,  Google  filed  for  a 
declaratory judgement of non-infringement in the U.S. District Court for the Northern District of California related to five 
different Sonos patents.  On September 29, 2020, the Company filed a lawsuit against Google in the U.S. District Court for 
Western District of Texas, alleging infringement of those five Sonos patents and seeking monetary damages and other non-
monetary relief.

On June 11, 2020, Google filed a lawsuit in the U.S. District Court for the Northern District of California against the 
Company,  alleging  infringement  of  five  Google  patents  generally  related  to  noise  cancellation,  digital  rights  management, 
media search and wireless relays and seeking monetary damages and other non-monetary relief. On June 12, 2020, Google 
filed lawsuits in District Court Munich I against Sonos Europe B.V. and Sonos, Inc., alleging infringement of two Google 
patents  generally  related  to  digital  rights  management  and  search  notifications,  and  seeking  monetary  damages  and  an 
injunction preventing sales of any infringing Sonos products. On August 21, 2020, Google filed a lawsuit against Sonos, Inc. 
in  Canada,  alleging  infringement  of  one  Google  patent  generally  related  to  noise  cancellation  technology.  On  August  21, 
2020,  Google  filed  a  lawsuit  against  Sonos  Europe  B.V.  and  Sonos,  Inc.  in  France,  alleging  infringement  of  two  Google 
patents  generally  related  to  digital  rights  management  and  search  notifications,  and  seeking  monetary  damages  and  an 
injunction preventing sales of any infringing Sonos products.  In August 2020, Google filed a lawsuit against Sonos Europe 
B.V. and Sonos, Inc. in the Netherlands alleging infringement of a Google patent related to search notifications, and seeking 
monetary damages and an injunction preventing sales of any infringing Sonos products.  In September 2020, Google filed a 
lawsuit  against  Sonos  Europe  B.V.  in  the  Netherlands,  alleging  infringement  of  a  Google  patent  related  to  digital  rights 
management,  and  seeking  monetary  damages  and  enforcement  of  an  injunction  preventing  sales  of  any  infringing  Sonos 
products. A range of loss, if any, associated with these matters is not probable or reasonably estimable as of October 3, 2020.

On  March  10,  2017,  Implicit,  LLC  (“Implicit”)  filed  a  patent  infringement  action  in  the  United  States  District  Court, 
District of Delaware against the Company. Implicit is asserting that the Company infringed on two patents in this case and is 
seeking  monetary  damage  and  other  non-monetary  relief.  The  Company  denies  the  allegations.  There  is  no  assurance  of  a 
favorable outcome and the Company’s business could be adversely affected as a result of a finding that the Company patents-
in-suit  are  invalid  and/or  unenforceable.  A  range  of  loss,  if  any,  associated  with  this  matter  is  not  probable  or  reasonably 
estimable as of October 3, 2020.

The Company is involved in certain other litigation matters not listed above but does not consider these matters to be 
material either individually or in the aggregate at this time. The Company’s view of the matters not listed may change in the 
future as the litigation and events related thereto unfold.

On  May  13,  2020,  the  Company  was  granted  a  temporary  exclusion  from  the  August  2019  Section  301  Tariff  Action 
(List  4A)  ("Section  301  tariffs")  for  its  component  products.  On  July  23,  2020,  the  Company  was  granted  a  temporary 
exclusion  from  Section  301  tariffs  for  its  core  speaker  products.  These  exclusions  eliminated  the  tariffs  on  the  Company's 
component and core speaker products imported from China until August 31, 2020, and entitled the Company to receive an 
estimated refund of approximately $30 million for the tariffs paid since September 2019, the date the Section 301 tariffs were 
imposed.  On August 28, 2020, the United States Trade Representative granted an extension through December 31, 2020 of 
the exclusion for the Company’s core products.  The exclusion for the Company’s component products was not extended past 
August 31, 2020, with the Section 301 tariffs for our component products automatically reinstating on September 1, 2020.  
We will need to seek an extension of the exemption request for our core products to extend such exclusions past December 
31, 2020 and, in the event that we are unsuccessful, the Section 301 tariffs on our core products will automatically re-instate. 
The timing of receipt of this refund is not reasonably determinable as of the date of this report and no amounts have been 
recorded in the consolidated financial statements as of and for the fiscal year ended October 3, 2020. 

Guarantees and Indemnifications

In  the  normal  course  of  business,  the  Company  enters  into  agreements  that  contain  a  variety  of  representations  and 
warranties and provide for general indemnification. The Company’s exposure under these agreements is unknown because it 
involves claims that may be made against the Company in the future, but have not yet been made. To date, the Company has 
not incurred material costs to defend lawsuits or settle claims related to these indemnification provisions. The Company has 
also entered into indemnification agreements with its directors and officers that may require the Company to indemnify its 
directors and officers against liabilities that may arise by reason of their status or service as directors or officers to the fullest 
extent  permitted  by  the  Delaware  General  Corporation  Law.  The  Company  also  currently  has  directors’  and  officers’ 
insurance.  No  amount  has  been  accrued  in  the  consolidated  financial  statements  with  respect  to  these  indemnification 
guarantees.

83

SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

14. Quarterly Financial Data (Unaudited)

The following table shows a summary of the Company’s unaudited quarterly financial information for each of the four 

quarters of 2020 and 2019 (the sum of quarterly periods may not equal full-year amounts due to rounding):

Three Months Ended

October 3, 
2020 (1)

June 27,
2020 (2)

March 28,
2020

December 28,
2019

(In thousands, except per share amounts)
Revenue

Gross profit

Net income (loss)

$ 

339,837  $ 

249,310  $ 

175,098  $ 

161,536 

18,411 

109,791 

73,009 

(56,980)   

(52,320)   

Net income (loss) per share - basic

Net income (loss) per share - diluted

$ 

$ 

0.17  $ 

0.15  $ 

(0.52)  $ 

(0.52)  $ 

(0.48)  $ 

(0.48)  $ 

562,083 

227,620 

70,775 

0.65 

0.60 

(1) The fourth quarter of fiscal 2020 reflects the impact of 14 weeks.
(2) The third quarter of fiscal 2020 reflects the impact of the 2020 restructuring plan. See Note 15. Restructuring Plan for 

additional information regarding the Company's 2020 restructuring plan. 

Three Months Ended

September 28,
2019

June 29,
2019

March 30,
2019

December 29,
2018

(In thousands, except per share amounts)
Revenue

Gross profit

Net income (loss)

$ 

294,160  $ 

260,119  $ 

210,173  $ 

124,271 

117,370 

90,413 

(29,600)   

(14,009)   

(22,824)   

Net income (loss) per share - basic

Net income (loss) per share - diluted

$ 

$ 

(0.28)  $ 

(0.28)  $ 

(0.13)  $ 

(0.13)  $ 

(0.22)  $ 

(0.22)  $ 

496,371 

195,289 

61,667 

0.62 

0.55 

15. Restructuring Plan

On  June  23,  2020,  the  Company  initiated  a  restructuring  plan  as  part  of  its  efforts  to  reduce  operating  expenses  and 
preserve  liquidity  due  to  the  uncertainty  and  challenges  stemming  from  the  COVID-19  pandemic.  As  part  of  the  2020 
restructuring plan, the Company eliminated approximately 12% of its global headcount and closed its New York retail store 
and  six  satellite  offices.  The  Company  believes  these  initiatives  will  better  align  resources  to  provide  further  operating 
flexibility  and  more  efficiently  position  the  business  for  its  long-term  strategy.  The  Company  expects  activities  under  the 
2020 restructuring plan to be substantially complete in the first quarter of fiscal 2021. 

Total  pre-tax  restructuring  and  related  costs  under  the  2020  restructuring  plan  were  $26.4  million,  which  included 
$26.3 million incurred in the fiscal year ended October 3, 2020 as presented in the table below. The remaining restructuring 
and related costs are nominal and are expected to be incurred through the completion of the 2020 restructuring plan in the 
first  quarter  of  fiscal  2021.  For  the  assets  deemed  to  be  impaired,  the  Company  estimated  fair  value  using  an  income-
approach based on management’s forecast of future cash flows expected to be derived from the property. 

84

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

(In thousands)
Employee related costs
Right-of-use asset impairment and abandonment charges
Property and equipment abandonment charges
Other restructuring costs
Total

Costs incurred in the 
fiscal year ended 
October 3, 2020

$ 

$ 

8,985 
8,139 
5,824 
3,337 
26,285 

The following table represents the restructuring and related costs recorded in the Company's consolidated statements of 

operations and comprehensive loss:

(In thousands)
Research and development
Sales and marketing
General and administrative

Total

Fiscal Year Ended
October 3, 2020

$ 

$ 

5,074 
19,788 
1,423 
26,285 

The  following  table  summarizes  the  Company's  restructuring  activities  recorded  in  accrued  expenses  and  accrued 

compensation within the consolidated balance sheets:

(In thousands)
Balance at September 28, 2019
Restructuring charges 
Cash paid
Balance at October 3, 2020

Employee 
related costs

Other 
restructuring 
costs

$ 

$ 

—  $ 

8,955 
(7,335)   
1,620  $ 

—  $ 

3,332 
(361)   
2,971  $ 

Total

— 
12,287 
(7,696) 
4,591 

The Company made certain judgments and estimates regarding the amount and timing of the 2020 restructuring plan and 
related  impairment  and  abandonment  charges  or  recoveries.  The  estimated  liability  could  change  subsequent  to  its 
recognition,  requiring  adjustments  to  the  expense  and  liability  recorded.  On  a  quarterly  basis,  the  Company  conducts  an 
evaluation of the related liabilities and expenses and revises its assumptions and estimates as appropriate as new or updated 
information becomes available.

85

 
 
 
 
 
 
 
 
 
SONOS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

15. Subsequent Event

On  November  18,  2020,  the  Company  announced  that  its  Board  of  Directors  authorized  a  common  stock  repurchase 
program of up to $50.0 million. As of the date of this report, no shares of the Company's stock were repurchased under this 
new program.

86

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None.

Item 9A. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including the Chief Executive Officer and Chief 
Financial  Officer,  we  have  evaluated  the  effectiveness  of  our  disclosure  controls  and  procedures  as  required  under  Rule 
13a-15(b) under the Securities Exchange Act of 1934, as amended (“Exchange Act”) as of October 3, 2020. Based on that 
evaluation,  the  Chief  Executive  Officer  and  Chief  Financial  Officer  have  concluded  that  these  disclosure  controls  and 
procedures are effective as of October 3, 2020.

Management’s Annual Report on Internal Control Over Financial Reporting

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting  as 

such term is defined in Exchange Act Rule 13a-15(f). 

Our Chief Executive Officer and Chief Financial Officer, with assistance from other members of management, assessed 
the effectiveness of our internal control over financial reporting as of October 3, 2020, based on the framework and criteria 
established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the 
Treadway  Commission.  Based  on  this  assessment,  our  management  concluded  that  our  internal  control  over  financial 
reporting was effective as of October 3, 2020.

The  effectiveness  of  our  internal  control  over  financial  reporting  as  of  October  3,  2020  has  been  audited  by 
PricewaterhouseCoopers  LLP,  an  independent  registered  public  accounting  firm,  as  stated  in  their  report  which  appears  in 
Item 15(a) of this Annual Report on Form 10-K.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting during the quarter ended October 3, 2020 that have 

materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

Item 9B. Other Information 

None.

Item 10. Directors, Executive Officers and Corporate Governance

PART III

The information required by this item is included under the captions "Board of Directors and Corporate Governance,"   

"Proposal  One:  Election  of  Directors,"  "Executive  Officers"  and  "Delinquent  Section  16(a)  Reports"  included  in  our 
definitive Proxy Statement for the 2021 Annual Meeting of Stockholders to be filed with the SEC within 120 days after the 
end of our year ended October 3, 2020 and is incorporated herein by reference.

Item 11. Executive Compensation

The information required by this item is included under the captions “Board of Directors and Corporate Governance” and 

"Executive Compensation" in our definitive Proxy Statement for the 2021 Annual Meeting of Stockholders to be filed with 
the SEC within 120 days after the end of our year ended October 3, 2020 and is incorporated herein by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The  information  required  by  this  item  is  included  under  the  captions  "Equity  Compensation  Plan  Information"  and 
“Security Ownership of Certain Beneficial Owners and Management” in our definitive Proxy Statement for the 2021 Annual 
Meeting of Stockholders to be filed with the SEC within 120 days after the end of our year ended October 3, 2020 and is 
incorporated herein by reference.

87

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information required by this item is included under the captions "Board of Directors and Corporate Governance" and 
“Certain  Relationships  and  Related  Party  Transactions”  in  our  definitive  Proxy  Statement  for  the  2021  Annual  Meeting  of 
Stockholders to be filed with the SEC within 120 days after the end of our year ended October 3, 2020 and is incorporated 
herein by reference.

Item 14. Principal Accounting Fees and Services

The  information  required  by  this  item  is  included  under  the  caption  “Proposal  Two:  Ratification  of  Appointment  of 
Independent  Registered  Public  Accounting  Firm”  in    our  definitive  Proxy  Statement  for  the  2021  Annual  Meeting  of 
Stockholders to be filed with the SEC within 120 days after the end of our year ended October 3, 2020 and is incorporated 
herein by reference.

Item 15. Exhibits, Financial Statement Schedules

(a)(1) Financial Statements 

PART IV

The information concerning Sonos’ consolidated financial statements and the Report of Independent Registered Public 
Accounting Firm required by this Item 15(a)(1) is incorporated by reference herein to the section of this Annual Report on 
Form 10-K in Part II, Item 8, titled "Financial Statements and Supplementary Data."

(a)(2) Financial Statement Schedules 

All financial statement schedules have been omitted as the information is not required under the related instructions or is 
not applicable or because the information required is already included in the consolidated financial statements or the notes to 
those consolidated financial statements.

(a)(3) Exhibits 

We  have  filed,  or  incorporated  into  this  Annual  Report  on  Form  10-K  by  reference,  the  exhibits  listed  on  the 

accompanying Exhibit Index immediately preceding the signature page of this Annual Report on Form 10-K.

  Filed or 
Furnished
Herewith

EXHIBIT INDEX

Incorporated By Reference

Exhibit Title

  Form  

  Restated Certificate of Incorporation 

  Restated Bylaws

Form of Common Stock Certificate

Amended and Restated Investor Rights Agreement, 
dated as of July 18, 2012, by and among the Registrant 
and certain investors of the Registrant

Description of Securities

Form of Indemnification Agreement entered into 
between Sonos, Inc. and each of its directors and 
executive officers
2003 Stock Plan, as amended, and forms of agreement 
thereunder
2018 Equity Incentive Plan and forms of agreement 
thereunder

  10-Q

  10-Q

S-1

S-1

10-K

S-1

S-1

  10-K

File 
No.
001-3
8603
001-3
8603
333-2
26076

333-2
26076

 001-
38603

333-2
26076

333-2
26076
001-3
8603

  Exhibit  

Filing 
Date

3.1

3.2

9/11/2018

9/11/2018

4.01

7/6/2018

4.02

7/6/2018

4.3

11/26/19

10.01

7/6/2018

10.02

7/6/2018

10.3+

11/26/19

Exhibit
Number

3.1

3.2

4.1

4.2

4.3

10.1+

10.2+

10.3+

88

 
 
 
 
 
S-1

S-1

10-Q

S-1

10-K

10-K

10-Q

10-Q

10-Q

S-1

333-2
26076
333-2
26076
001-3
8603

333-2
26076

001-3
8603

001-3
8603

001-3
8603
001-3
8603
001-3
8603
333-2
26076

10.04

7/6/2018

10.05

7/6/2018

10.1

5/10/2019

10.08

7/6/2018

10.09

11/28/201
8

10.10

11/28/201
8

10.1

2/7/2019

10.1

8/6/2020

10.1

2/6/2020

21.1

7/6/2018

10.4+

10.5+

10.7+

10.8†

10.9+

2018 Employee Stock Purchase Plan and form of 
subscription agreement
Offer Letter between Patrick Spence and the Registrant, 
dated May 25, 2012
Offer letter between Brittany Bagley and the Registrant, 
dated March 29, 2019

Manufacturing Agreement between Inventec Appliances 
Corporation and the Registrant, dated September 4, 
2014, as amended

Offer Letter between Nicholas Millington and the 
Registrant, dated February 27, 2003

10.10+

Offer Letter between Matthew Siegel and the Registrant, 
dated August 15, 2017

10.11+

Executive Incentive Plan

10.13+

10.14+

Performance Share Award Agreement between Patrick 
Spence and the Registrant, dated May 28, 2020
Offer Letter between Edward Lazarus and the 
Registrant, dated December 5, 2018

21.1

List of subsidiaries of the Registrant

23.1

24.1

31.1

31.2

32.1*

32.2*

Consent of Independent Registered Public Accounting 
Firm
Power of Attorney (incorporated by reference to the 
signature page of this Annual Report on Form 10-K)

Certification of Chief Executive Officer pursuant to 
Rules 13a-14(a) and Rule 15d-14(a) of the Exchange Act

Certification of Chief Financial Officer pursuant to 
Rules 13a-14(a) and Rule 15d-14(a) of the Exchange Act

Certification of Chief Executive Officer pursuant to Rule 
13a-14(b) of the Exchange Act and 18 U.S.C. Section 
1350, as adopted pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002

Certification of Chief Financial Officer pursuant to Rule 
13a-14(b) of the Exchange Act and 18 U.S.C. Section 
1350, as adopted pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002

101.INS   XBRL Instance Document

101.SCH   XBRL Taxonomy Extension Schema Document

101.CAL  

101.DEF  

XBRL Taxonomy Extension Calculation Linkbase 
Document
XBRL Taxonomy Extension Definition Linkbase 
Document

101.LAB   XBRL Taxonomy Extension Label Linkbase Document

101.PRE  

104

XBRL Taxonomy Extension Presentation Linkbase 
Document
Cover Page Interactive Data File (formatted as Inline 
XBRL and contained in the Exhibit 101 attachments)

X

X

X

X

X

X

X

X

X

X

X

X

X

* Furnished and not filed.
+ Indicates a management contract or compensatory plan or arrangement.
† Confidential treatment has been granted with respect to portions of this exhibit.

89

 
 
 
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
 
 
Item 16. Form 10-K Summary

None.

90

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Annual Report 

on Form 10-K to be signed on its behalf by the undersigned thereunto duly authorized.

SIGNATURES

Date: November 23, 2020

Date: November 23, 2020

Sonos, Inc.

By:

By:

/s/ Patrick Spence

Patrick Spence

Chief Executive Officer and Director

(Principal Executive Officer)

/s/ Brittany Bagley
Brittany Bagley

Chief Financial Officer
(Principal Financial Officer and Principal 
Accounting Officer)

91

 
 
 
 
 
 
 
POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS, that each individual whose signature appears below constitutes and appoints Patrick Spence and 
Brittany Bagley, and each of them, such individual’s true and lawful attorneys-in-fact and agents with full power of substitution, for such individual and in such 
individual’s  name,  place  and  stead,  in  any  and  all  capacities,  to  sign  any  amendments  to  this  Annual  Report  on  Form  10-K,  and  to  file  the  same,  with  all 
exhibits thereto and all documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorneys-in-fact and agents, and 
each of them, full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to 
all intents and purposes as such individual might or could do in person, hereby ratifying and confirming all that said attorneys-in-fact and agents, or any of 
them or their substitute or substitutes, may lawfully do or cause to be done or by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report on Form 10-K has been signed by the following persons in 

the capacities and on the dates indicated:

Signature

Title

Date

/s/ Patrick Spence
Patrick Spence

/s/ Brittany Bagley
Brittany Bagley

/s/ Robert Bach
Robert Bach

/s/ Karen Boone
Karen Boone

/s/ Joanna Coles
Joanna Coles

/s/ Thomas Conrad

Thomas Conrad

/s/ Deirdre Findlay
Deirdre Findlay

/s/ Julius Genachowski
Julius Genachowski

/s/ John Maeda
John Maeda

/s/ Panos Panay
Panos Panay

/s/ Michelangelo Volpi
Michelangelo Volpi

Chief Executive Officer and Director
(Principal Executive Officer)

Chief Financial Officer
(Principal Financial Officer and 
Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

Director

Director

Director and Chairperson of the Board of Directors

92

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

November 23, 
2020

CERTIFICATION OF CHIEF EXECUTIVE OFFICER

PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 31.1

I, Patrick Spence, certify that:

1.

I have reviewed this annual report on Form 10-K of Sonos, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material  respects  the  financial  condition,  results  of  operations  and  cash  flows  of  the  registrant  as  of,  and  for,  the  periods 
presented in this report;

4. The  registrant’s  other  certifying  officer(s)  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and 
procedures  (as  defined  in  Exchange  Act  Rules  13a-15(e)  and  15d-15(e))  and  internal  control  over  financial  reporting  (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report 
is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and 
the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting 
principles;

c. Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during 
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that 
has  materially  affected,  or  is  reasonably  likely  to  materially  affect,  the  registrant’s  internal  control  over  financial 
reporting.

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 
financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the  registrant’s  board  of  directors  (or  persons 
performing the equivalent functions):

a.  All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Date: November 23, 2020

/s/ Patrick Spence
Patrick Spence
Chief Executive Officer
(Principal Executive Officer)

CERTIFICATION OF CHIEF FINANCIAL OFFICER

PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 31.2

I, Brittany Bagley, certify that:

1.

I have reviewed this annual report on Form 10-K of Sonos, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material  respects  the  financial  condition,  results  of  operations  and  cash  flows  of  the  registrant  as  of,  and  for,  the  periods 
presented in this report;

4. The  registrant’s  other  certifying  officer(s)  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and 
procedures  (as  defined  in  Exchange  Act  Rules  13a-15(e)  and  15d-15(e))    and  internal  control  over  financial  reporting  (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report 
is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and 
the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting 
principles;

c. Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during 
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that 
has  materially  affected,  or  is  reasonably  likely  to  materially  affect,  the  registrant’s  internal  control  over  financial 
reporting.

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 
financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the  registrant’s  board  of  directors  (or  persons 
performing the equivalent functions):

a.  All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.

Date: November 23, 2020

/s/ Brittany Bagley
 Brittany Bagley
Chief Financial Officer
(Principal Financial Officer
and Principal Accounting Officer)

CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.1

I,  Patrick  Spence,  Chief  Executive  Officer  of  Sonos,  Inc.  (the  “Company”),  hereby  certify,  pursuant  to  18  U.S.C. 
Section  1350,  as  adopted  pursuant  to  Section  906  of  the  Sarbanes-Oxley  Act  of  2002,  that  to  the  best  of  my 
knowledge,  this  annual  report  on  Form  10-K  of  the  Company  for  the  fiscal  year  ended  October  3,  2020  fully 
complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended, and 
that  the  information  contained  in  such  annual  report  on  Form  10-K  fairly  presents,  in  all  material  respects,  the 
financial condition and results of operations of the Company.  

Date: November 23, 2020

By:

/s/ Patrick Spence

Patrick Spence
Chief Executive Officer
(Principal Executive Officer)

   
 
 
 
 
CERTIFICATION OF CHIEF FINANCIAL OFFICER
PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32.2

I, Brittany Bagley, Chief Financial Officer of Sonos, Inc. (the “Company”), hereby certify, pursuant to 18 U.S.C. 
Section  1350,  as  adopted  pursuant  to  Section  906  of  the  Sarbanes-Oxley  Act  of  2002,  that  to  the  best  of  my 
knowledge,  this  annual  report  on  Form  10-K  of  the  Company  for  the  fiscal  year  ended  October  3,  2020  fully 
complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended, and 
that  the  information  contained  in  such  annual  report  on  Form  10-K  fairly  presents,  in  all  material  respects,  the 
financial condition and results of operations of the Company.  

Date: November 23, 2020

By:

/s/ Brittany Bagley

Brittany Bagley
Chief Financial Officer
(Principal Financial Officer and 
Principal Accounting Officer)

 
 
BR83570H-0121-10K