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SouthState

ssb · NASDAQ Financial Services
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Ticker ssb
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2023 Annual Report · SouthState
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2023 
Letter to 
Shareholders

Dear fellow SouthState 
shareholders:

We will look back on 2023 as the “end of an era” of 
extreme monetary policy dating back to the global 
financial crisis. It was the culmination of a prolonged 
period of zero percent interest rates that penalized 
savers and distorted incentives. And because money was 
free and plentiful, the banking industry prioritized loan 
generation over stable and granular deposit funding. It 
is easy to see why — the global financial crisis occurred 
15 years ago. Many felt that zero percent interest rates 
and quantitative easing were structural and permanent. 
However, in hindsight, the final layer of COVID stimulus 
acted as a temporary drug that was still working its way 
through the financial system. When the Federal Reserve 
removed the punch bowl in 2022 and swiftly increased 
interest rates, a handful of banks were caught off guard. 
A run on the banking system ensued in March, which 
culminated in the second, third, and fourth largest bank 
failures in United States history. Unlike the Great Recession 
of 2008, when banks failed because of speculative loan 
concentrations, the isolated failures of 2023 were the 
result of business models characterized by unstable 
deposit funding. 

As an investor in SouthState, you understand the  
long-term value of a bank is on the right side of the 
balance sheet. During the tumultuous spring, SouthState 
served as a safe haven and a port in the storm. Banking 

analysts pivoted their focus to the stability of deposits 
and adequacy of capital at mid-size banks. With a 
focus on the long-term horizon and a conservative bias, 
SouthState proved to have one of the country’s most 
granular and stable deposit franchises with an average 
account size of only $24,000 and a fortress capital base.

The stability of SouthState’s deposits translated 
to a more resilient net interest margin. And that 
relative earnings advantage resulted in an increase 
in SouthState’s share price of 11% in 2023, which 
outperformed the regional bank index by 15%.

Asset quality remained solid with only 8 basis points 
of net charge offs. Provision for credit losses, including 
reserve for unfunded commitments, resulted in a reserve 
build to 1.58%, up 18 basis points during the year. Most 
economists remain optimistic that this rate tightening 
cycle will end in a soft landing, but many risks remain. We 
have never experienced a sustained period of quantitative 
tightening following a rapid rise in rates. It is prudent to 
assume the lag affects are still working their way through 
the economy. With this uncertainty, the reserve build in 
2023 should mitigate the impact to future earnings if the 
soft-landing narrative does not materialize.

Very few industries have experienced disruption 
comparable to the banking industry in the last 20 
years. From the global financial crisis, zero percent 
interest rate policy, increased regulation, consolidation, 
and the rise of digital banking, turmoil has been the 
norm. It has been said if the rate of change inside an 
organization is less than the rate of change outside the 
organization, the end is near. As the SouthState team 
thinks about the change necessary to thrive in coming 
years, we envision a future built on three pillars.

1 First, we will be a high-growth company in high-

growth markets. It is a “shoot where the ducks are 
flying” strategy. Similar to the real estate business 
where it is all about “location, location, location,” 
geography matters in the banking business. 

Since COVID, domestic migration has accelerated to 
the South. According to the Census Bureau, 87% of 
the nation’s population growth last year occurred in 
the southern states. Within SouthState’s footprint, 
Florida, North Carolina, Georgia, and South Carolina 
ranked in the top five fastest growing states. Since 
the pandemic, Florida experienced the highest 
population growth in the nation. Our aspiration is to 

Cary Chandler, Senior Vice President and Credit  
Administrator, and LaTasha Rasberry, Vice President and 
Commercial Portfolio Manager — Richmond, Virginia

organically grow everything good in the bank by  
a compounded annual rate of 10% through a cycle,  
and that task is easier with the population growth in 
our markets.

In addition to organic growth, we continue to be 
presented with attractive acquisition opportunities. 
With a new regulatory line-in-the-sand of $100 billion 
in assets, SouthState finds itself in the sweet spot. We 
have room to grow both organically and inorganically 
for several years without the extra regulatory burden 
required of larger regional banks.

2

Second, we will cultivate a business model that is 
different from the largest banks. I have often heard 
SouthState bankers refer to themselves as “Big Bank 
Refugees.” They were trained at a big bank, grew a 
book of business at a big bank, but eventually became 
disenchanted with the bureaucracy at the big banks. 
At SouthState, they found a home that prioritizes the 
entrepreneurial spirit where the best ideas come from 
the bankers who are closest to the customer. Our 
regional presidents manage their own balance sheets 
and income statements. Incentives are based on their 
regions’ pre-provision net revenue (PPNR) less charge 
offs, the same as the executive team. This creates 
alignment and fosters a “freedom within a framework” 
mentality. Each regional president can customize 
their “go-to-market” strategy based on the unique 
characteristics of their particular market. We recognize 
that the needs of our clients in Okeechobee, Florida 
are different than the needs of our clients in Charlotte, 
North Carolina. 

This structure and incentive system allows decision 
making, such as deposit exception authority, to be 
made by the banker that is closest to the client. It 
also results in higher employee engagement. In 2023, 
SouthState employee engagement scores ranked in 
the top quartile of the banking industry.

3

The third pillar is for SouthState to be a “leadership 
academy masquerading as a bank.” Too many 
companies are built around the charismatic personality 
of a founder and never take the time to cultivate 
a sustainable and talented pipeline of succession. 
At SouthState, it is a priority. We have invested in 
leadership development programs, including summer 
internships, management associate programs, and 
senior management development programs. It is a 
long-term investment that provides career progression 

Orlando, Florida

and management succession. Over my career, I have been 
blessed to work alongside smart, talented, passionate, 
hardworking, and ethical men and women. Their 
dedication, competitive drive, and personal development 
are the key to the continued outperformance of our stock 
in the years ahead.

As challenging as the COVID-era has been, we believe the 
foundation is now in place for sustainable outperformance 
for the banking sector and particularly for SouthState. A 
more normal yield curve, the reversal of interest rate marks 
driving tangible book value higher, high-growth markets, 
and an engaged team are the ingredients for a bright and 
prosperous future ahead.

As always, we continue to be grateful for the support 
of our owners. We thank you for your trust, for your 
confidence, and for your investment in SouthState.

John C. Corbett 
Chief Executive Officer

 
Please read the 
following disclosure 
along with the annual 
shareholder letter.

SouthStateBank.com

Forward  Looking  Statement:  This  Report  contains  certain  forward-looking  statements  as  defined  in  the  Private 
Securities  Litigation  Reform  Act  of  1995.  These  statements  may  address  issues  that  involve  significant  risks  and 
uncertainties.  Although  we  believe  that  the  expectations  reflected  in  this  discussion  are  reasonable,  actual 
results may be materially different. Please refer to the Company’s Annual Report on Form 10-K for the year-ended 
December 31, 2023 (“Form 10-K”), for a thorough description of the types of risks and uncertainties that may affect 
management’s forward-looking statements.