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SSP Group

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FY2020 Annual Report · SSP Group
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SSP Group plc 
Annual Report and Accounts 2020

CONTENTS

OUR BUSINESS AT A GLANCE

Strategic Report

IFC Our business at a glance

02

03

Chairman’s statement

Chief Executive’s statement 

04 Our marketplace

06 Our business model

08 Our strategic priorities

10

11

12

Our stakeholders

Section 172 statement

Corporate Responsibility Report

20 Non-financial  

information statement

21

30

33

Financial review

Key performance indicators

Risk management  
and principal risks

Corporate governance

44 Board of Directors

46

56

62

Corporate Governance report

Audit Committee report 

Statement by the Chair 
of the Remuneration Committee

68 Annual report on remuneration

77

Directors’ remuneration policy

86 Directors’ report

92

Statement of Directors’ 
responsibilities

Financial statements 

93

Independent auditor’s report

101 Consolidated income statement

102 Consolidated statement of other 

comprehensive income

103 Consolidated balance sheet

104 Consolidated statement  
of changes in equity 

105 Consolidated cash  
flow statement

106 Notes to consolidated 

financial statements

150 Company balance sheet

151 Company statement  

of changes in equity

152 Notes to the Company 

financial statements

161

Company information

SSP IS A LEADING  
OPERATOR OF FOOD  
AND BEVERAGE OUTLETS 
IN TRAVEL LOCATIONS, 
PRINCIPALLY AIRPORTS  
AND RAILWAY STATIONS.

All of our outlets, from quick service to fine dining, are 
developed or tailored to be run in high-volume travel 
locations to meet the evolving needs of our customers 
and our clients.

Our people are the heart of our business. Our colleagues 
around the world demonstrate knowledge, passion and 
the highest possible standards in everything they do.

Prior to the onset of Covid-19, we had a very strong 
track record of delivering profit growth since our IPO 
in 2014.

Performance since IPO

2020 performance 
has been significantly 
impacted by Covid-19 
with the almost total 
shutdown of the 
global travel market 
in April and May and a 
very slow and erratic 
recovery thereafter.

Revenue (actual currency – £m)

2,379.1
+19.5%

2,564.9
+7.8%

2,794.6
+9.0%

1,433.1
-48.7%

1,990.3
+8.6%

1,832.9
+0.3%

£583k

2015

2016

2017

2018

2019

2020

Underlying operating profit/(loss)* (actual currency – £m ) 

195.2
+19.8%

221.1
+13.3%

162.9
+34.2%

97.4
+10.1%

121.4
+24.6%

-211.7

-195.7%

2015

2016

2017

2018

2019

2020

*Stated on a Pro forma IAS 17 underlying basis. Refer to section on Alternative
   Performance Measures (APMs) on page 31 for further details

SSP Group plc Annual Report and Accounts 202001

WE ARE THE FOOD TRAVEL EXPERTS

Our purpose

Our values

To be the best part of a customer’s journey  
by providing delicious food and drink for 
people who are on the move.

We are one team… 
working together and sharing 
our best ideas to fulfil our 
global potential.

Our ambition

To be the leading food and beverage operator 
in travel locations worldwide, delivering for 
all of our stakeholders.

We are results focussed…  
delivering great food and service 
for our customers and outstanding 
results for our colleagues, 
shareholders and clients.

We all make a difference…  
respecting each other, acting 
responsibly and being accountable 
for the contributions that we make.

We are bold…  
seizing opportunities, innovating  
and quickly adapting every day.

We celebrate success… 
recognising and valuing 
everyone’s achievements.

550 + 
brands

600 + 
sites

2,700 +
units*

35 
countries

* Trading or temporarily closed as at year end

North America: 19%*

UK (including Republic of Ireland): 30%*

Continental Europe: 37%*

Rest of the World: 14%*

* Percentage of Group total revenue in 2019

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements02

CHAIRMAN’S STATEMENT

The strength of the 
business model, our 
portfolio of long-
term contracts and 
attractive brands, 
and our highly skilled 
team leave SSP well 
placed to capitalise 
on the recovery.

Decisive action to protect the business through the pandemic
Covid-19 has had an unprecedented impact on SSP and the wider travel industry. From the 
outset, we took rapid and decisive action to protect the health and safety of our teams and 
our customers, as well as to protect the business by reducing operating costs, minimising cash 
usage and raising additional liquidity, to enable it to trade through a prolonged recovery. 

Our strategic priority, in this period of great uncertainty, has been to establish a lean and 
flexible organisation, whilst retaining the capability to reopen our outlets and rebound rapidly 
as the travel sector reopens. The strength of the business model, our portfolio of long-term 
contracts and attractive brands, and our highly skilled team leave SSP well placed to capitalise 
on the recovery. 

Outstanding commitment from an experienced and dedicated team
On behalf of the Board, I would like to take this opportunity to thank our teams around the 
world for their support. The action taken to protect the business and prepare for our re-
launch has been achieved though the commitment and focus of all our dedicated colleagues. 
Significant sacrifices have been made by those who have left the organisation and those 
who have worked tirelessly to protect it. It remains our intention to re-open units quickly as 
demand for travel returns and welcome colleagues back to SSP. 

Dividends
After delivering five years of 22% average dividend growth per annum, the impact of the 
pandemic has resulted in the business making a loss for the year. As such, no full year dividend 
will be paid for the 2020 financial year. 

Corporate Governance and the Board
Our strategy is underpinned by a commitment to a high standard of corporate governance, 
and the members of the Board are responsible for ensuring we do so. We bring a diverse range 
of skills and experience to sit alongside that of the Executive Committee. We regularly review 
the Board composition to ensure we have the right balance of individuals with the right set 
of skills, and this past year we made two additional appointments to strengthen the Board. 
Judy Vezmar joined on 1 August and brings strong expertise in the field of data and analytics. 
Tim Lodge joined on 1 October, bringing a wealth of financial expertise, as well as experience 
in the food and beverage industry. I look forward to working with them and would like to thank 
all Board members for their valuable contributions and oversight throughout the past year, 
especially as we’ve navigated the challenges brought about by the pandemic. 

Corporate Responsibility
Having engaged with our stakeholders to better understand their expectations, we have 
re-launched our Corporate Responsibility strategy this year focussing on those areas where 
SSP can have the greatest positive impact. Our principal focus will be on our people and 
communities, the food and drink we serve, and our impact on the planet. This programme will 
be spearheaded by the Group CEO, with oversight from the Board. Further information on 
the progress we’ve made in the past year and our future focus can be found in the Corporate 
Responsibility Report, and I would like recognise our teams who donated food and their own 
time to support local relief efforts during the crisis.

Looking to the future
This has been an extraordinary year for our business, but I am confident that we have taken 
all the necessary actions to ensure we weather this storm and put the business in a position 
of strength as we prepare for a recovery. The first half of this new financial year is expected 
to remain challenging, but looking into our second half and towards the summer, we expect 
to see an increase in passenger numbers, and we will be ready to serve them. Longer term, 
we remain confident that the travel market will recover, and as we continue to strengthen 
our competitive position, we will return to delivering long-term sustainable growth for all of 
our stakeholders. 

Mike Clasper
Chairman

16 December 2020

SSP Group plc Annual Report and Accounts 202003

CHIEF EXECUTIVE’S STATEMENT

Our teams all around 
the world have risen 
to the challenge and 
demonstrated their 
professionalism, 
resilience, team 
spirit and ‘can do’ 
attitude every 
single day. We have 
strengthened our 
competitive 
advantages, and 
we are in a strong 
position to rebound 
as travel recovers.

Overview
My first full year as CEO of SSP has seen both significant challenges and also considerable 
learnings. We have worked decisively and flexibly to address the impact of the pandemic. 
At the outset of the crisis, we took a cautious approach to the timing of the recovery. 
We assumed it would be prolonged, and therefore proactively planned our actions accordingly. 
We immediately raised additional liquidity and hibernated our units, whilst developing a 
more flexible operating model that has enabled us to reopen in line with demand. Our teams 
all around the world have risen to the challenge and demonstrated their professionalism, 
resilience, team spirit and ‘can do’ attitude every single day. We have strengthened our 
competitive advantages, and we are in a strong position to rebound as travel recovers.  
I would like to personally thank my Executive team for their support and tenacity.

Our response to the crisis and preparing for the future
When the virus first emerged, our immediate priorities were to ensure the health and 
safety of our colleagues and protect our business. We temporarily closed the majority of 
our units, furloughing team members where schemes existed, and engaged with our clients 
to renegotiate rents. We also reduced discretionary spend and capex to the minimum. 
Our relentless focus on cash control has enabled us to minimise cash outflows and with 
liquidity of more than £500m at the year end ,we have considerable headroom to trade 
through the crisis.

After a near shutdown in April, demand gradually started to increase led by domestic rail and 
air leisure travel. We responded quickly, reopening units systematically and profitably, and 
by the end of the year, we had more than one third of our units open. During the pandemic, 
we have looked to strengthen our relationships with our clients and have evolved our offer to 
meet the needs of our customers. As the market recovers, we will be ready to reopen the rest 
of our estate profitably, to re-hire our people and to provide food and beverages to travellers 
around the world. With the benefit of all that we have learned through this crisis, we will start 
to expand the business again.

Our People
Our people are at the heart of our business, and I have been hugely impressed by how they’ve 
brought our values to life and the commitment they’ve shown throughout this challenging 
year. Our colleagues have worked tirelessly to help protect the business and have made many 
sacrifices, and I’d like to thank them for their dedication. I’d also like to acknowledge the strong 
leadership shown by our Regional CEOs and their management teams who have been integral 
to delivering our plans. Regrettably, due to the crisis, we’ve had to take some very tough 
decisions, including the need to make colleagues redundant, but it remains our intention that 
when we reopen our units we can welcome our colleagues back soon.

Corporate Responsibility
We have also taken the opportunity during this crisis to consult with stakeholders to 
understand how their priorities have evolved through the pandemic, and it’s evident that 
the social elements, including engaging with our people, diversity and inclusion, and health 
and wellbeing are all areas of increased importance. As a result, we have refocused our 
approach, prioritising these and other key areas, such as sustainable packaging, food waste 
and responsible sourcing. This is an area I am personally leading, and which I feel strongly will 
underpin our sustainable growth in the years to come.

Outlook
Whilst we expect passenger numbers to remain subdued over the winter, we are optimistic 
that, alongside good progress with the vaccination programme, we will start to see a recovery 
in the travel sector lead by domestic demand and international leisure travel more broadly. 
We are ready to respond quickly. The actions we have taken and continue to take to rebuild the 
business and strengthen our competitive advantages will position us to capitalise on future 
market opportunities.

Simon Smith
Chief Executive Officer

16 December 2020

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements04

OUR MARKETPLACE

The global travel food and beverage market

We estimate that our core market, comprising food and beverage (F&B) 
sales in airports and railway stations, was valued at approximately 
£23bn in 2019. Ours is a very fragmented market, with only a small number 
of large players operating on a global level, of which we are one. Many of 
our competitors are small local operators.

What key channels and geographies  
do we focus on? 
In 2020, 60% of our revenue came from air, 
whilst the rail sector accounted for 33%.

7%

60%

Our market

Rail sector

5%

31%

64%

33%

 Air sector

 Rail sector

 Other

2019
(%)

2020
(%)

64

31

5

60

33

7

We operate across 35 markets, which we 
group into four key divisions: 1) UK (UK and 
the Republic of Ireland); 2) Continental 
Europe (DACH, Frabel, Netherlands, 
Spain and the Nordics); 3) North America 
(USA and Canada) and 4) Rest of the World 
(Eastern Europe, India, Asia Pac, Middle East 
and South America). The split of revenue 
between these markets is as follows:

13%

29%

14%

19%

30%

37%

19%

39%

2019
(%)

2020
(%)

30

37

19

14

29

39

19

13

 UK

 Continental Europe

 North America

 Rest of the World

Air sector

In the Rail sector, passengers in our 
key European markets (UK, France and 
Germany) were estimated to total 6bn 
in 2019. Prior to Covid-19, passenger 
numbers within these countries had 
increased at an average annual rate of 
c.2% since 2013, with moderate growth 
forecast to continue in the medium term*.

We believe the following factors will drive 
continued growth in passengers and the 
food and beverage market in particular: 

* ORR; Eurostat (2019)

Prior to the Covid-19 pandemic, air 
passenger growth was forecast to 
increase at c.4% per annum, according 
to Airport Council International (ACI)*, 
reaching more than double the 8.8bn 
passengers (2018) by 2037. 

We are confident that once the market 
recovers, there will continue to be 
growth in passengers and spend on food 
and beverage, and this growth will be 
underpinned by a number of key trends, 
as follows:

* ACI World Traffic Forecast (2019)

SSP Group plc Annual Report and Accounts 202005

“ Demand for our services will rebound and 
we are well-placed to deliver for all our 
stakeholders as the travel sector recovers.”

Simon Smith 
Chief Executive Officer

Covid-19 impact on SSP

COVID-19 – How has the  
Our response
marketplace already changed

The Covid-19 outbreak and the strict 
restrictions put in place to limit the 
spread of the virus led to an almost 
total shutdown of the travel market 
worldwide. By April, we were forced 
to close the majority of our units 
in response to the dramatic fall in 
passenger numbers, with only around 
10% open during this time. As a result, 
Group sales dropped to -95% in April 
and May, recovering very slightly to 
-90% in June. 

Throughout the summer, restrictions 
eased somewhat, people went back to 
work (and back onto trains) and there 
was a recovery in regional air travel, 
especially in Europe and the UK during 
the school holiday season. In response, 
we were able to open more units to 
capitalise on the increase in demand, 
and at the end of September, sales 
had improved to c.-76% of pre-Covid 
levels, and we were operating  
c.1,200 units.

Since the end of September, however, 
there has been a re-emergence of 
the virus in many countries, and 
restrictions have tightened. This again 
has impacted demand in the travel 
sector, leading to a period of lower 
sales and the temporary re-closure of 
a number of units across the Group.

Continued investment in track 
expansion, especially in high-speed 
rail networks

Destination station development 
strategies – improving retail, leisure 
and business offerings

Infrastructure investments in 
developing countries

Governments seeking to encourage 
passengers to switch from road 
to rail transport to reduce road 
congestion and to address 
environmental concerns

Globalisation of business and leisure

Rising disposable incomes, 
especially in developing markets

Growth of short haul travel and  
low-cost carriers

Infrastructure investments in 
developing markets

Increased level of security and dwell 
time at airports

Greater focus on non-aeronautical 
revenues by airports

Reduced food and beverage service 
on board

People and Communities

New H&S safety protocols created 
and cascaded

Offices closed and colleagues 
supported to work from home

Increased communication 
to colleagues

Donations to food banks 
and local hospitals; corporate 
charity fundraising

Profit protection 

Temporary closure of units

Colleagues furloughed globally 
where schemes available although 
redundancies have been necessary

Rents renegotiated: lower/flexible 
rentals, Minimum Annual Guarantees 
(MAGs) waived

Salary reductions across senior 
management, Executive Committee 
and Board

Careful interrogation of passenger 
data and an evolved flexible operating 
model to enable us to reopen more 
units at lower levels of sales

Liquidity

Raised over £550m of new liquidity via 
March equity placing (£209m), access 
to CCFF (£300m) and additional local 
facilities (£44m) 

Focus on minimising cash outflows: 
tight working capital management, 
capex programme on hold and 
suspension of returns to shareholders

A further small placing in June, allowing 
investors to reinvest 2019 final 
dividends to retain cash in the business

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements06

OUR BUSINESS MODEL

Our business model is focused on driving growth 
by meeting the food and beverage needs of our 
clients and customers in the complex and challenging 
travel environment.

It is founded on five key elements, which have been key to creating value 
for our stakeholders since IPO and have proved critical in helping us trade 
through the Covid-19 crisis.

1. 
Leading market 
 positions

2. 
Food travel 
expertise

3. 
Long-term client 
relationships 

4. 
Local insight and 
international scale

We have leading positions in 
some of the most attractive 
sectors of the travel food 
and beverage market 
thanks to our extensive 
brand portfolio (comprising 
our own brands and 
bespoke concepts as well as 
franchised local and global 
brands – see next page) and 
established management 
and operational teams 
across the 35 countries in 
which we operate.

Our strong market presence has 
allowed us to reopen selectively 
and profitably across many 
locations, even at lower levels of 
sales, ensuring we continue to 
serve our customers and clients.

We provide a compelling 
proposition for both clients 
and customers based on our 
food travel expertise.

This includes a deep 
understanding of what our 
customers are looking for 
and an extensive offering of 
concepts to meet these needs. 
Managing high passenger 
volumes and the complex 
logistics that characterise 
travel environments is an 
essential element of our 
business model.

These complexities include 
longer operating hours, supply 
chain and logistics constraints, 
space limitations and peaks 
and troughs in demand. 
Our understanding and ability 
to manage these complexities 
allows us to deliver consistently 
high quality food and beverage 
offerings that fulfil the 
requirements of clients and 
customers. This expertise has 
allowed us to adapt to a more 
flexible operating model to 
mitigate the impact of Covid-19.

Our principal clients are 
the owners and operators 
of airports and railway 
stations, but we also have a 
small presence in motorway 
service areas, hospitals and 
shopping centres.

We have excellent, long-
standing relationships with 
many of our clients and have 
maintained high success rates 
in retaining our contracts.

The strong, local relationships 
we’ve established with our 
clients have been critical in 
helping us trade through the 
Covid-19 crisis, as we have 
been able to negotiate more 
favourable rent agreements, 
which in turn has allowed us to 
reopen more of our units and 
serve more customers.

We have a deep knowledge 
of the individual markets in 
which we operate, alongside 
significant international 
scale and expertise.

A strong local presence 
enables us to understand local 
customers’ tastes and needs, as 
well as allowing us to maintain 
close relationships with clients 
and brand partners by creating 
a ‘sense of place’ in the locations 
where we operate.

Our international reach enables 
us to benefit from economies 
of scale with regard to central 
functions and systems, as 
well as sharing best practice 
across regions, countries and 
sites. This sharing of best 
practice has been particularly 
relevant in helping accelerate 
our reopening programme and 
roll-out of technology across 
the Group.

SSP Group plc Annual Report and Accounts 202007

We have more than 550 brands in our portfolio, 
from well-known grab & go sandwich shops and 
cafés to bespoke high end bars and restaurants, 
which means we can respond to the specific needs 
of passengers as they travel around the world. 

This large selection of brands helps us win and retain contracts, as it gives 
clients confidence in our ability to cater to their customers with a great 
selection of food and drink options. We differentiate our brands between 
those we franchise and those we’ve created.

5. 
Experienced 
management team

Brands we franchise

Brands we’ve created

Local hero brands

Our own brands

Bringing in well-known local brands is one of 
the best ways to evoke the true atmosphere 
of the city that the travel hub serves.

We have been creating and running our own 
brands for nearly 60 years, starting with Upper 
Crust, first established in the 1960s. 

We have highly experienced 
colleagues with a broad 
range of expertise across 
the food and beverage, 
travel and retail industries.
We employ dedicated teams 
of senior managers focused on 
business development, sales, 
marketing and operations, who 
work closely with our clients 
to ensure their requirements 
are met. They are supported 
by experienced, locally based 
operational teams who have 
a track record of delivering 
operational excellence and great 
customer service.

Regrettably, this year we’ve had 
to take a number of very difficult 
decisions to protect our business 
in response to Covid-19, including 
making many roles redundant 
across the organisation. However, 
as far as possible, we have aimed 
to retain our longest-serving 
and most highly skilled talent 
in anticipation of the recovery, 
so that we are well placed to 
rebound and mobilise quickly 
when demand returns.

International brands

Bespoke concepts

Over many decades, we have partnered 
with some of the world’s biggest names, 
which trust us to serve their customers 
to the highest standards.

We are experts at developing bespoke 
concepts which we have created in 
collaboration with clients, brand partners 
and leading chefs to bring a ‘sense of place’ 
to the location we serve.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements 
08

OUR STRATEGIC PRIORITIES

Building on our competitive advantages to restore 
the business to growth

As a result of the dramatic impact of Covid-19 on the travel sector, we have 
taken decisive action to protect our business, whilst at the same time, we 
have worked to develop our competitive advantages so that we are in the 
best possible position to succeed when the market recovers. Our strategic 
priorities will evolve as the business recovers, ensuring we deliver strong and 
sustainable growth for the benefit of our stakeholders.

Organic growth

Cost efficiencies

Selective M&A

Focus on returns

£23bn market and growing

Multiple levers

Strong track record

Disciplined capital allocation

More space dedicated to F&B

Culturally embedded

Disciplined ROI

Market leading positions

Technology and automation

Strategic fit

Balance sheet efficiency

Returns to shareholders

International scale, 
local expertise

Delivering better quality, more sustainable long term growth

Since IPO, this has been supported by our five lever framework to deliver growth and efficiencies

1. Optimise our offer 
to benefit from the 
positive trends in 
the travel market 

We aim to use our broad 
portfolio of brands and 
retailing skills to drive 
profitable like-for-like 
sales, ensuring that we 
maximise the benefit 
from the positive trends 
in these travel markets.

2. Grow profitable 
new space 

3. Optimise gross 
margin and leverage 
scale benefits 

4. Run an 
efficient and 
effective business 

The travel food and 
beverage market in 
airports and railway 
stations is characterised 
by long-term structural 
growth. It offers 
excellent opportunities 
for us to expand 
our business across 
the globe.

Key areas of focus 
include range and 
recipe rationalisation, 
procurement disciplines, 
and the management of 
waste and losses.

We have a multi-year 
programme of initiatives 
to improve operating 
efficiency, which has 
been important to 
the Group given the 
historical backdrop 
of ongoing labour 
cost inflation.

5. Optimise 
investment using 
best practice and 
shared resource

We continue to look at 
how we can reduce cost 
and drive simpler, more 
efficient processes.

SSP Group plc Annual Report and Accounts 2020 
09

Our strategic response to Covid-19

The impact of Covid-19 on our business 
has required us to streamline our 
operations and rebuild our fundamentals. 
Having protected the business during 
the worst part of the crisis, our strategic 
focus is now to restore SSP to growth 
and position us for future success as a 
strengthened business, which will deliver 
long-term sustainable growth for all 
our stakeholders.

We’ve categorised our strategic 
response to Covid-19 in three phases:
The first phase – Protection – covers 
the spring and early summer of 2020, 
when the virus first took hold and 
spread rapidly around the world. 
This resulted in strict government 
restrictions which led to a sharp fall 
in passenger numbers and revenue, 
leading us to take all the necessary 
measures to protect our business 
from the crisis.

The second – Recovery – reflects the 
period from summer onwards, as we 
started to take the actions needed 
to put us in the strongest position to 
benefit from an eventual recovery.

The final phase – Sustainable 
Growth – characterises the period of 
sustained recovery and the steps we 
will put in place to ensure we return to 
delivering sustainable growth to the 
benefit of all our stakeholders.

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SSP’s purpose 
‘to be the best part of a 
customer’s journey by 
providing delicious food and 
drink for those on the move'

Protection

Recovery

Sustainable Growth

 Priorities

 Priorities

 Priorities

Ensure the health and 
safety of our teams 
and customers

Reduce costs

Protect liquidity

Establish a lean but 
flexible organisation

Disciplined reopening of 
units using new model

Build agility and resilience 
to manage a prolonged 
and erratic recovery

Identify market 
growth opportunities

Build long-term 
competitiveness and 
customer relevance

Keep teams engaged 
and motivated; retain 
our talent

Embed CR further 
within our 
operations

Actions

Actions

Actions

Enhanced safety 
protocols communicated 
and implemented; 
colleagues enabled to 
work from home

Agreed flexible rents 
with landlords

Closed units; 
furloughed teams 

Discretionary 
spend and capex 
reduced to minimum; 
projects deferred

£550m new liquidity 
created via placing 
and loans

Re-organised structures 
to right size the business 
whilst retaining resource 
to scale up quickly

Developed new unit 
economics enabling us to 
break even at lower levels 
of sales

Protected/strengthened 
liquidity whilst keeping 
cash burn to a minimum

Accelerated roll out 
of IT, technology and 
automation as enablers

Redefined Corporate 
Responsibility (CR) and 
People strategies

Optimise existing space 
and return to growing 
profitable new space

Further develop customer 
proposition to meet post-
Covid expectations

Optimise efficiency 
and automation

High returning and 
selective reinvestment 
and disciplined M&A

Deliver against our CR and 
People strategies

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements 
 
10

OUR STAKEHOLDERS

As a global business with operations in 35 countries, SSP has a wide and diverse group of stakeholders, on whom we rely for our success. 
We define our stakeholders as those whom we affect and those who affect us. We have identified eight stakeholder groups: colleagues, 
customers, clients, shareholders, brand partners and suppliers, communities, non-governmental organisations, and government and 
regulators. We review these stakeholder groups on a regular basis. 

We are committed to engaging with our different stakeholder groups, so that they can better understand our business, and we, in turn, can 
understand what is important to them and can then take their views and expectations into account when taking business decisions. This has 
been especially important this year as we have navigated through the Covid-19 crisis.

The table below gives a summary of our stakeholder groups, their expectations or material concerns, and how we have engaged with them 
throughout the year. 

Who are they?

Why do we engage?

How have we engaged?

Covid-19 impact

Our 
colleagues

The people who  
work at SSP 

As a service provider, our teams are at the 
heart of our business. We want to ensure they 
are treated fairly, have the training they need 
to do their job to the best of their ability and 
the opportunity to develop their careers.

•  Surveys
•  Town Hall meetings 
•  Team briefings
•  Conferences
•  Internal channels
•  Works councils

Our  
customers

The people whom we 
serve at our outlets

Understanding customer needs and trends 
enables us to provide the choices they want; 
their views also help us ensure our teams are 
delivering the quality and service they expect.

•  Customer surveys and 

comments cards
•  Feedback to our  

customer care line
•  Online review sites

•  Internal comms programme 

significantly enhanced
•  More frequent online 

briefings for all colleagues

•  Collateral developed to 

support those on furlough
•  Support provided to those 

made redundant

•  More visible H&S information
•  Adapting our offer to meet 

changing needs

•  Implementing contactless 
order and pay methods

Our  
clients

The people who run the 
travel locations where our 
units are located

Our business success is dependent on 
retaining the space we have and winning new 
space in travel locations worldwide. By better 
understanding our clients, we can meet and 
aim to exceed their expectations.

•  Client surveys
•  Regular emails/phone calls/
in person updates led by our 
local business development 
teams

•  CEO level ‘top to top’ meetings

•  Enhanced client 

communications over actions 
being taken

•  Ongoing discussions to agree 

more flexible rents and 
opening/closing times

Our  
shareholders

The people who own 
shares in SSP Group plc

Our shareholders own our business and affect 
its value. We rely on their support, and their 
views are regularly discussed by our Board  
of Directors.

•  Investor roadshows
•  Regular phone and face-to-

face meetings

•  AGM

Our brand 
partners and 
suppliers

The people who trust us 
with their brands or who 
provide our products and 
services

We have many long-standing relationships with 
this group and if we’re successful, they also 
benefit. Likewise, if we don’t understand what 
happens throughout our supply chain, this can 
carry a risk to our reputation.

•  Regular email/phone dialogue
•  Meetings
•  Provision of training materials 

on a specific topic, for 
example, modern slavery

•  Enhanced frequency of 

meetings on impact of crisis 
and actions being taken
•   Additional engagement 

regarding equity placing, ESG 
and remuneration

•  Additional communication 
to discuss unit closure and 
reopening plans, agree new 
ranges in units, and secure 
more favourable payment 
terms to protect cash flow

Our  
communities

The people who live in 
those areas where we 
operate

Many of those in our communities are our 
customers and our employees. It’s important 
we’re seen as a good employer and a 
responsible business.

•  Charity partnerships
•  Programmes to get 

disadvantaged people  
into work

•  Food and drink donations

•  Enhanced efforts to support 
local charities, organisations 
and hospitals with food 
donations and other 
charitable contributions

NGOs

Non-governmental 
organisations who 
provide expert guidance 
on key areas of our 
sustainability strategy

Understanding NGO expectations has 
contributed to positive progress against 
key areas, such as animal welfare and food 
waste. We take their views into account when 
reviewing our sustainability strategy and 
identifying commitments and KPIs.

•  Informal and formal 
correspondence

•  Continued ongoing 

engagement

Government  
and regulators

The regional and 
national governments 
and agencies which set 
the laws and policies 
governing our business

To share our position on policy areas which 
have the greatest impact on our business; to 
better understand their priorities.

•  Meetings
•  Correspondence

•  Additional engagement 
(directly and via trade 
associations) to call  
for extra support  
for businesses in the  
travel sector

More information on our stakeholders can be found throughout the Annual Report.

SSP Group plc Annual Report and Accounts 202011

SECTION 172 STATEMENT

Each Director of the Board confirms that during the year under review, they have acted in the way they consider, in good faith, would be most likely 
to promote the success of the Company for the benefit of its members as a whole, and in doing so, has had regard (amongst other matters) to:

•  The likely consequences of any decision in the long term;
•  The interests of the Company’s employees;
•  The need to foster the Company’s business relationships with suppliers, customers and others;
•  The impact of the Company’s operations on the community and the environment;
•  The desirability of the Company maintaining a reputation for high standards of business conduct; and
•  The need to act fairly as between members of the Company.
The principles underpinning Section 172 of the Companies Act 2006 (the ‘Act’) are embedded in the Board’s decision making and the Board 
recognises the importance of understanding the views of the Group’s key stakeholders and having regard to those views in its discussions and 
decision-making processes. A summary of the Group’s key stakeholders, their expectations and how the Group has engaged with them is set out 
on page 10. Page 55 of the Corporate Governance Report sets out how the Board engages and is kept informed of key stakeholder interests and 
the below table provides examples of how stakeholder interests and the matters set out in Section 172 of the Act were considered in key Board 
discussions and decision-making in FY20. 

Key

Long-term
Employees
Business relationships

Communities and the environment
Reputation for high standards of business conduct
Acting fairly between shareholders

March  
Placing and 
Subscription

June Placing, 
Subscription 
and Retail 
Offer for 
re-investment 
of FY19 Final 
Dividend

On 25 March 2020, the Company announced the successful completion of the non pre-emptive placing and subscription by certain directors and 
senior management for an aggregate of c. 86.5m new ordinary shares in the capital of the Company. Together, the placing and subscription raised 
gross proceeds of £216.2m.

In making its decision to approve the placing and subscription, the Board considered the purpose of the placing and subscription which was to 
strengthen the Company’s balance sheet, working capital and liquidity position during a period of unprecedented disruption in the global travel 
market as a result of the Covid-19 outbreak. In making its decision, the Board considered the benefit of the placing and subscription in the long 
term and the need to protect the business, its colleagues, customers and partners as the Company dealt with the onset of Covid-19.The non pre-
emptive placing structure was chosen as it was an effective way to raise funds both from a cost and time perspective. However, mindful of their 
duty to act fairly as between shareholders and of governance guidelines regarding non pre-emptive issues, members of the Board and the senior 
management team consulted with the Company’s major institutional shareholders before approving the placing and subscription.

For further details of the placing and subscription see page 87.

On 4 June 2020, the Company announced the successful completion of a further non-pre-emptive placing and subscription by certain directors 
and senior management and retail investors for an aggregate of c. 3.5m new ordinary shares in the capital of the Company. Together, these 
actions raised gross proceeds of approximately £11m. 

Following the onset of Covid-19 and its impact on the Company, the Directors and members of senior management engaged with regulators 
and shareholders and assessed various options for the non-payment of the FY19 Final Dividend £26.8m (approved at the Company’s AGM in 
February 2020). However, in light of the circumstances around the timing and shareholder approval of the FY19 final dividend, many of the 
options proved to be unachievable.

Following further engagement with shareholders, lenders and regulators and with the continued aim of retaining cash within the Group, the 
Board approved the June Placing, Subscription and Retail Offer to allow investors entitled to the FY19 Final Dividend payment an opportunity to 
reinvest their cash dividend back in the business. In making this decision, the Board needed to balance the interests of shareholders (who were 
entitled to the dividend), lenders (who were being asked to defer repayments and waive covenants) and the long term interests of the Company 
(and therefore those of its colleagues, customers and business partners). It was felt that the placing fairly balanced these interests. For further 
details of the placing, subscription and retail offer see page 87.

 The proceeds allowed part of the FY19 Final Dividend payment to be effectively retained in the business to further enhance the Company’s cash 
and liquidity position during the period of unprecedented disruption in the global travel market as a result of the Covid-19 outbreak.

Appointment 
of Mike Clasper 
as Independent 
Non-Executive 
Director and 
Chairman 
designate

On 1 November 2019, the Company announced its decision to appoint Mike Clasper to its Board as an Independent Non-Executive Director 
and Chairman designate. This followed a thorough search process conducted with external support as set out in the Report on the Nomination 
Committee on page 53. 

In making its decision, Mike’s significant and relevant experience, in particular, deep expertise in the airport and aviation services industries 
following his time as Chief Executive of BAA plc and his experience as Chair and Board member of main market listed plcs was considered. It was 
agreed that Mike’s appointment would likely help the Company maintain a reputation for high standards of business conduct and promote the 
success of the Company in the long term, particularly given Mike’s significant business experience and proven leadership track record.

Business 
restructuring 
process

On 1 July 2020, the Company announced its plans to reorganise the UK business to reflect the low level of UK passenger demand, and closure 
of a substantial number of units in the UK, resulting from the significant impact of the Covid-19 pandemic on the travel industry and the Group’s 
business. This led to the start of a collective consultation resulting in c. 5,000 roles becoming redundant from within the head office and  
UK operations. 

In making the difficult decision to approve the proposed reorganisation of the SSP UK business, the Board took into consideration the need 
to protect the business and to substantially strengthen the Group’s financial position in order to deliver long term sustainable growth for the 
benefit of all its stakeholders including its employees.

Covid-19 
recovery 
strategy

As the impact of Covid-19 became apparent, senior management and the Board recognised the need to take rapid and decisive action to protect 
the business in the short term. However, the Board were also clear that in order to protect the interests of the Company in the long term (and those 
of its colleagues), and to foster the Company’s business relationships with suppliers, customers and others, the Company needed to set a Covid-19 
response strategy that not only dealt with immediate protective steps, but which also set out the steps to recovery and a return to the delivery of 
sustainable growth. In devising this strategy, the Board was mindful of the Company’s role within the communities it operates in. For further details 
of the agreed strategy see pages 8 to 9. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12

CORPORATE RESPONSIBILITY REPORT

At SSP, we recognise the impact our business has on 
others. Our social and environmental responsibilities 
are integral to our business strategy, and we are 
committed to playing a key role in addressing the 
issues where we can make the greatest positive impact. 

This year has presented some unprecedented challenges in the 
implementation of many of our existing corporate responsibility (CR) 
initiatives. The Covid-19 crisis has increased the level of activity on 
issues like employee engagement and community partnerships as 
our business and our teams responded directly to a very immediate 
need brought on by the pandemic. In other CR areas, however, the 
crisis had the opposite effect and meant that some established work 
programmes had to be put on hold, notably on issues like plastic 
reduction, energy efficiency and sustainable sourcing, due to the 
fact that units were either closed or operating under very different 
conditions to normal, as well as the fact many of our colleagues 
were furloughed. As a result, we have not made the progress we 
would have hoped in managing some issues. Our CR reporting this 
year is influenced by this trend, with more focus on People and 
Community issues.

In the latter part of the year, we have taken the opportunity to 
review our Corporate Responsibility strategy, acknowledging that 
stakeholder expectations had evolved since our strategy was 
originally created, and particularly in light of the Covid-19 crisis. 
We have gathered feedback from key stakeholders to understand in 
greater depth how views and priorities have, or have not, changed. 

Our key stakeholder groups include, amongst others, our colleagues, 
our customers, our clients, suppliers and shareholders, as well as the 
communities in which we operate. Our recent research had helped 
us to understand that social issues now have increased importance 
for our stakeholders. Within this, the wellbeing of people, diversity, 
human rights across the supply chain and corporate culture are all 
particular areas of focus. Environmental issues, in particular climate 
change and plastics also remain key issues. For more information 
about our wider engagement with stakeholders, please see page 10.

Reflecting our stakeholder views on social and environmental issues, 
alongside our own business priorities, we have identified the issues 
we believe are most material for our business and our stakeholders 
(both now and in years ahead) and where we believe we can make the 
biggest impact. These issues form the basis of our new CR framework 
and are grouped under three pillars: People and Communities, What 
we serve, and Our planet. 

We concluded that two issues are so critical to the overall business 
strategy that they should sit above and wrap round the CR strategy. 
These are Safety (including colleague, customer and food safety) and 
our People strategy. 

Members of both the Group Board and the Executive Committee have 
defined responsibility for each of our CR policies and commitments. 
In the year ahead, our Group Executive Committee will lead the work 
to agree the specific KPIs, targets and actions which will sit below 
each of our CR commitments. Ongoing progress will be monitored 
by the Group Executive Committee, with regular reports to the 
Group Board. 

SSP is committed to 
supporting the UN Sustainable 
Development Goals 

Specific goals are signposted in the relevant sections of this report. 
More detail, together with relevant policies and additional case 
studies, is available at www.foodtravelexperts.com

Our revised Corporate Responsibility framework, as approved by our Group Board, is set out below:

People and Communities

What we serve

Protecting our planet

Colleague engagement and wellbeing

Inclusion, diversity and human rights

Community partnerships

What we serve

Nutritional balance

Sustainable sourcing

Animal welfare

Single-use plastic

Food waste

Carbon footprint

Underpinned by Group Safety Strategy and our People Strategy

SSP Group plc Annual Report and Accounts 202013

People and Communities

People are at the very heart of our business, and this pillar looks at 
those directly employed by us or who work in our supply chain as 
well as those living in the local communities in which we operate. 
We strive to deliver an engaging, supportive and understanding 
working environment for our colleagues, giving them the opportunity 
to develop their skills and build their careers in an inclusive, non-
discriminatory culture where they feel valued, respected and part of 
the team. We are committed to respecting the human rights of those 
who work for us, both those directly employed by our business and 
in our supply chain. We also aim to make a positive difference in our 
communities around the world by supporting local initiatives.

Employee engagement

Related UN Sustainable  
Development Goals

Our commitment
We value and respect our colleagues, caring for both their physical 
and mental wellbeing. We work to create an environment where they 
feel informed and engaged and know that we will support them to 
develop their skills and achieve their full potential. 

Our progress
Our Board and Executive team are committed to ensuring that 
our colleagues are fully engaged with our business strategy and 
objectives and understand the contribution they make to this. 
We have a regular programme of briefings, huddles, employee 
conferences and news updates using a number of different 
channels – from face to face or virtual meeting to emails and 
posters. Many of our markets have colleague forums or works 
councils to give an opportunity for colleagues to raise any issues 
or concerns they might have so that we can address them and 
improve the colleague experience at SSP. We operate a European 
Work Council with the objective of providing timely and meaningful 
information and a forum for consultation to enhance the social 
dialogue with our European colleagues. The forum addresses 
transnational issues, which may affect employment, working 
conditions and the interests of its employees. 

One way in which we listen to our colleagues is through engagement 
surveys. For example, this past year, SSP Finland conducted a 
colleague satisfaction survey, which also gathered views on how 
they were being impacted by Covid-19. In our UK business, our 
surveys have been focused on specific issues, for example, to 
gather feedback and input into designing our new head office 
space, or to understand the views of colleagues returning to work 
after furlough.

Following the launch of our new Group Values last year, the Board 
agreed a programme of work to embed the values into our core 
business culture. Our HR teams held workshops across our markets 
to ensure that colleagues understood the new values and to listen 
to their feedback. Colleagues (initially head office and operations 
management) were introduced to the values and supporting 
behaviours and took part in facilitated activities to talk through 
each value and discuss what we should Stop/Start/Continue to 
support the values. Everyone who attended was asked to make 
their own personal commitment to living the values with follow up 
in regular team meetings to agree team commitments and action 
plans. We will continue to work to build awareness of the values and 
integrate them into our business culture, for example, as part of 
recognition schemes and performance reviews. Our Group CEO has 
kept the Board updated on the progress of the roll-out of our Group 
Values during his monthly CEO report. 

During the latter part of the 2020 financial year, the Group 
developed a revised People strategy, focused on retention, 
engagement and development. This was presented to the Group 
Executive Committee and Group Board following the year end and is 
currently being launched throughout the business. The engagement 
mechanisms discussed here and in the Corporate Governance 
Report will enhance the Board’s ability to assess and monitor 
culture throughout the Group.

Colleague engagement during 
unprecedented times 
Our Board and Group Executive team were clear that strong 
colleague engagement should be our top priority during the 
Covid-19 pandemic to ensure that colleagues had regular updates 
on business performance and any changes that were being made 
to help them manage what has been an incredibly challenging 
time for all. Our Group CEO Simon Smith and Regional CEOs have 
led regular leadership updates to our teams, across both our 
management and operations populations. These are carried out as 
interactive discussion sessions. We have also sought to maintain 
regular team meetings and 1:1s for all colleagues, whether on 
furlough or not, recognising the importance of continuing to stay 
together as a team and keeping in touch with the business. 

 Our Group HR team created guidance materials to support 
colleagues on specific issues they may be facing as a result of 
the pandemic. Guides covered working from home, how to cope 
with being furloughed, mental wellbeing, and leading a team 
remotely. These resources were made available across all of our 
global markets. 

 For those colleagues whose roles were regrettably made 
redundant as a result of the crisis, we created a bespoke package of 
digital tools to give them support in finding new roles. The guidance 
covered topics ranging from managing change and wellbeing, to 
marketing yourself and how to improve your CV. This content is 
available to colleagues even after they leave SSP. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements14

CORPORATE RESPONSIBILITY REPORT CONTINUED

As part of our Board commitment to employee engagement, we 
have appointed Per Utnegaard as SSP’s designated Non-Executive 
Director for employee engagement. Per’s role focuses on ensuring 
that we effectively engage with our colleagues, listen to their views 
as well as giving them the opportunity to share feedback on the 
topics which matter most to our colleagues and which are key to our 
business. Per will keep the Board updated on these topics to ensure 
that the Board understands both the views of colleagues and the 
current culture within the Group. In addition, the Group CEO includes a 
people section in his monthly CEO report to the Board which provides 
an update on key colleague related matters. Going forward, both 
avenues of feedback into the Board will allow the Board to better take 
into account interests of colleagues as it develops business strategy 
and takes key strategic decisions.

Per Utnegaard, Non-Executive Director 
Designated NED for Employee Engagement

Whilst much of the colleague engagement in FY20 has been adapted 
to the Covid-19 colleague experience, in the year ahead, we aim to 
continue to strengthen our employee engagement activities with a 
wider range of forums across all of our regions, giving colleagues at all 
levels of seniority the opportunity to engage directly with our Board 
and Executive team, both to learn more about our business strategy 
and to share their own views with us. 

Developing our people

We are committed to supporting our colleagues to develop their skills 
and careers. The SSP Academy, our global online learning platform, is 
at the heart of our learning and development strategy. The Academy 
is available to colleagues in all our markets, in their language, and is 
designed to help us support the development of our colleagues at all 
levels, as well as delivering corporate and high risk training content in 
all markets. We continue to extend the range of training provided via 
the Academy. 

As part of our Board commitment to develop high potential talent 
within the business, during the year, we worked with Ashridge Hult 
Business School to launch our new Global Leadership Programme. 
The aim of the programme is to identify and develop high potential 
talent to fulfil future larger leadership roles; to explore what great 
leadership at SSP looks like now and in the future to ensure our 
continued success; and to support our senior leaders to be successful 
in an evolving and challenging world and to deliver for all of our 
stakeholder groups. Early in 2020, we commenced our first cohort 
of 20 delegates from across nine countries. Going forward, this 
programme will also be reinforced by a core curriculum of leadership 
and business skills for all colleagues. 

We offer apprenticeship qualifications in many of our European 
markets, including Germany, France, Greece, Norway and the UK. 
These qualifications form a key part of our learning and development 
strategy, giving our team members the opportunity to develop 
their careers into junior managerial roles. In the UK, we increased 
our apprenticeship portfolio and now offer over 13 different 
apprenticeship programmes for our operations colleagues, 
with further apprenticeships also available for head office staff 

in a variety of departments such as IT, Project Management, 
Business Administration, and Finance. Degree apprenticeships 
are also available with enrolments supported for recognised high 
performing managers.

Inclusion, diversity and human rights

Related UN Sustainable  
Development Goals

Our commitment
We promote an inclusive, culture reflecting the diversity of our local 
communities and the customers we serve. We respect and protect 
human rights throughout our business and supply chain. 

Our progress: Inclusion and diversity 
Our Equality Policy outlines our expectation that all our employees should 
be treated with respect and be able to work in an environment in which 
they can realise their potential, free of harassment and discrimination in 
any form. We provide training and guidance to all our colleagues to ensure 
they understand and comply with this policy. One of the ways in which 
we measure the success of this approach is by monitoring the number of 
women in senior management roles and on our Board. This year, we were 
pleased to welcome Judy Vezmar as a Non-Executive Director who brings 
a wealth of valuable experience to our PLC Board.

As well as looking to promote diversity within our own business, 
we also consider diversity as part of our business relationships. 
SSP America works to support minority businesses through its 
network of joint venture partnerships and our participation in the 
Airport Minority Advisory Council (AMAC), where members of the SSP 
America team have held leadership and advisory roles.

Across the Group, full and fair consideration is given to applications 
for employment from people with disabilities. We are committed to 
supporting disabled employees, including employees who become 
disabled during the course of their employment with the Group, with 
regard to training, career development and promotion.

Employees by gender*
Employees by gender*

Board of Directors
Board of Directors

Male
Male
71% (5)
71% (5)

Female
Female
29% (2)
29% (2)

Senior management
Senior management

77% (49)
77% (49)

23% (15)
23% (15)

All employees
All employees

48% (10,446)
48% (10,446)

52% (11,352)
52% (11,352)

*  Stats as at 30 September 2020. As at 16 December 2020, the Board of Directors 
gender breakdown is 75% male and 25% female following the appointment of Tim 
Lodge to the Board on 1 October 2020.
  The methodology for reporting Gender Diversity at a senior management level 
has been revised this year to ensure compliance with the Corporate Governance 
Code. These figures are now based on SSP Group’s submission to the Hampton 
Alexander Report and comprises Senior Management (which is our Group Executive 
Committee and Company Secretary as per the Code definition) and direct reports. 
This has resulted in a year-on-year comparison which is not on a like-for-like basis 
and therefore not reflective of the Group’s approach to recruitment and progression 
policies. See above and page 53 for details of such policies.

SSP Group plc Annual Report and Accounts 2020 
 
15

Our progress: Human rights
Our Supplier Code of Conduct and Human Rights Policy outlines our 
commitment that the people working for SSP and within our supply 
chain are to be treated with respect, and their health, safety and 
basic human rights must be protected and promoted. We require 
that our suppliers comply with all relevant local and national laws and 
aim to meet the standards outlined in the Ethical Trading Initiative 
Base Code, which SSP has adopted as our international standard. 
This applies across our global business. As at 1 February 2020, 85% 
of our existing global suppliers (by value) had signed up to our policy, 
and the policy is part of the contract for all new vendors. 

In order to understand more about how our suppliers are managing 
human rights within their business, we require suppliers to share 
ethical trade audits with us, often using the Supplier Ethical Data 
Exchange (SEDEX) platform. Going forward, we will continue to work 
with our country management teams, in particular in those countries 
deemed to be higher risk for ethical trade and modern slavery, to 
ensure that they are able to assess the risks in their supply chain and, 
where appropriate, work with suppliers to improve performance.

In line with the requirements of the 2015 Modern Slavery Act, we 
also operate a due diligence process to ensure that modern slavery 
risks are closely monitored within our business and supply chain. 
Further detail on our approach is provided in our separate Modern 
Slavery statement, available at www.foodtravelexperts.com.

Anti-bribery and anti-corruption, prevention of facilitation of tax 
evasion, whistleblowing and fraud

SSP has a Group-wide Anti-Bribery and Anti-Corruption Policy 
to comply with the Bribery Act 2010, as well as a policy on the 
prevention of facilitation of tax evasion. We periodically review our 
procedures (including due diligence on new partners) to ensure 
continued effective compliance in its businesses around the world.

The Group’s Whistleblowing Policy provides a framework to 
encourage and give all individuals working at all levels of the Group, 
including employees, consultants and contractors, confidence to 
‘blow the whistle’ and report irregularities. Individuals are encouraged 
to raise concerns with designated persons and/or through the 
Country Whistleblowing Officer or confidential Group Helpline. 
The Board (in conjunction with the Audit Committee) monitors 
this policy and reviews the matters reported and the outcome of 
any investigations.

The Audit Committee periodically reviews the Group’s policies and 
procedures for preventing and detecting fraud, its systems, controls 
and policies for preventing bribery and for preventing the facilitation 
of tax evasion, its code of corporate conduct and business ethics 
and its policies for ensuring that the Group complies with relevant 
regulatory and legal requirements. The Audit Committee receives 
updates on bribery and fraud trends and activity in the business, 
if any, with individual updates being given to the Audit Committee 
as needed.

Community partnerships

Our commitment
We support the communities in which we operate through 
partnerships with charitable and other local organisations.

Our progress
Our Community Engagement Policy sets out our aims to make the 
communities where we work better places to live and do business, 
and encourage our colleagues to be involved with local communities 
to their mutual benefit.

With operations in 35 countries, we are present in many communities. 
Our teams across the world have partnerships with a wide range of 
local and international charities, with each country team identifying 
the charitable causes which are most relevant to their colleagues 
and customers.

In North America, SSP has an extensive community engagement 
programme supporting a wide range of charities, ranging from 
children’s hospitals and hospices to charities supporting the 
homeless. In India, our TFS team works with the K Corp Charitable 
Foundation to support a number of charities on projects focused 
on food, nutrition and hunger in India. SSP units across the UK raise 
funds for the SSP Foundation, a UK registered charity which makes 
grants to support employee nominated charities in the communities 
where SSP operates, as well as providing funding for projects to 
promote skills development for young people. In partnership with 
the SSP Foundation, our SSP UK colleagues have been supporting 
Macmillan Cancer Support since 2018. Colleagues put on regular 
fundraising activities, ranging from green-themed fancy dress events 
to Macmillan Coffee Mornings. To date, the partnership has raised 
over £670,000. 

SSP UK donated 100,000  
Millies Cookies to NHS workers

Supporting our local communities 
during the pandemic
During some of the darkest days of the Covid-19 crisis earlier this 
year, SSP teams recognised the importance of reaching out to 
support key workers and those in need in their local communities. 
One example was the donation of 100,000 freshly baked Millies 
milk chocolate cookies to NHS workers, arranged thanks to 
a partnership between SSP UK, Delice de France, Electrolux 
Professional and London-based events caterer Food Show. 
The sweet treats were distributed to hospitals across London and 
the South East. SSP UK also gave away nearly £15,000 worth of 
food that would have otherwise reached its expiry date to charities 
and food banks across the country. 

In India, our TFS joint venture partners K Hospitality served more 
than one million meals to frontline workers and those in need 
through their Karuna Seva initiative. This is in no small part to all 
those who came forward to volunteer and the great work of NGOs 
and the Maharashtra government, who also supported the project. 

Group CEO, Simon Smith commented, “I’m so proud of the many 
efforts our colleagues have made to support those who need it 
most during these difficult times. From donating leftover stock 
from closed units to food banks and sending out treats to hospitals 
to cooking meals for the homeless, our teams have gone above and 
beyond to make a difference to their local communities. Thank you 
for everything you’ve done and all you continue to do.” 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements16

CORPORATE RESPONSIBILITY REPORT CONTINUED

What we serve

We are passionate about providing quality products and services to 
our customers and providing them with the information and choice 
they need to make balanced nutritional choices. We are committed 
to ensuring the sustainability of our product ingredients and our 
supply chain.

Nutritional balance

Related UN Sustainable  
Development Goals

Our commitment
We provide customers with the information and the menu choices 
they need to select healthy options and to satisfy a wide range of 
dietary needs.

Our progress 
With such a wide range of brands across so many markets, we know 
that we are well-positioned to help customers to make healthy 
food choices. We are committed to taking health and nutrition into 
account when we design our product ranges and menus with the 
objective of offering customers a choice which includes healthier 
options, together with nutritional information about the products we 
are serving.

Some of our brands, such as Haven and Camden food co., have 
been specifically designed to focus on providing menus with strong 
health credentials. These menus have an emphasis on fresh fruit 
and vegetables, salads and smoothies, with many items vegan or 
vegetarian. This year, we were delighted when our Haven unit in Oslo 
airport was awarded second place in the Norwegian Championship 
Healthy Fast Food category for its smoothie bowl.

In February 2020, before the closure of many of our units due to the 
Covid-19 crisis, we had plans in place for the rollout of a wider range 
of healthy options across our key brands and markets, supported by 
improved communication and labelling to help our customers make 
healthy choices. Unfortunately, the Covid-19 crisis meant that this 
programme has to be put on hold as units were closed and ranges 
reduced, which has impacted the level of choice available. As we 
expand our ranges again, health and nutrition will be a key factor in 
our new product development plans. 

Sustainable sourcing

Related UN Sustainable  
Development Goals

Our commitment
We source our products and ingredients with due care for 
the environment and the people involved in their production 
and manufacture.

Our progress
Our Responsible Sourcing Policy outlines the standards which 
we expect our purchasing teams to implement when sourcing 
ingredients for our menus. Our purchasing teams are trained on 
the policy requirements and the policy is a part of all standard 
vendor contracts. 

Our global purchasing teams have been focusing on driving 
improvement in the sourcing of some of the ingredients core to our 
business. One example is coffee, tea and hot chocolate, products 
which are core to SSP’s ranges worldwide. We are committed to using 
tea, coffee and hot chocolate produced in accordance with ethical 
and sustainable standards, such as the Fairtrade or Rainforest 
Alliance certification schemes. As of February 2020, 78% of the hot 
beverages purchased for our proprietary brands were from certified 
sources under schemes such as Fairtrade or Rainforest Alliance. 

Our teams have also been working with suppliers to ensure that the 
fish on our menus is from well-managed marine sources and that 
the products we serve only use sustainably sourced palm oil. We will 
continue to work with suppliers to drive improvement in these key 
areas and it’s our aim to start reporting KPI data to demonstrate 
our progress.

Animal welfare

Our commitment
We work with our suppliers to maintain high standards of animal 
welfare across our global supply chain .

Our progress
Farm animal welfare is a key concern for SSP, our customers and 
other stakeholders. Our animal welfare commitments are integrated 
into our Responsible Sourcing Policy and we set an expectation that 
all global suppliers meet or exceed the standards within the ‘Five 
Freedoms’ concept proposed by the Farm Animal Welfare Council. 
We also publish a separate Farm Animal Welfare Policy which outlines 
the standards we want suppliers to work towards. This policy has 
been extended to cover all of our European markets and we plan to 
conduct training for our purchasing teams to help them ensure that 
the policy is implemented through our supply chain.

We have set specific targets to drive performance improvement 
on two key issues related to the welfare of chicken. Firstly, we have 
set a target that 100% of the shell eggs and liquid egg products 
used within our global proprietary brands should be from cage-free 
sources by 2025. We are already making good progress towards this 
objective in core markets including Germany, Sweden, Norway and 
the UK.

SSP Group plc Annual Report and Accounts 202017

In order to help improve the conditions for broiler chickens across 
Europe, SSP has committed to work with our suppliers to meet the 
standards set out in the European Chicken Commitment (ECC) for 
100% of the chicken meat we source for our proprietary brands 
in Europe, by 2026.The ECC is a set of six aspirational standards 
that focus on a transition to breeds with better welfare outcomes, 
increased living space, greater environmental enrichment and more 
humane stunning methods. Last year, our UK purchasing team had 
started to work with key suppliers on the implementation of this 
commitment and this work will resume in the year ahead and extend 
across our wider European operations.

We continue to take part in the Business Benchmark for Farm Animal 
Welfare (BBFAW), the investor-led global measure of corporate 
practice and performance on farm animal welfare. In the 2019 
Benchmark, we were pleased to improve our ranking in the Index. 
BBFAW wrote to SSP commenting, “We are encouraged to see that 
SSP Group plc has substantially improved its ranking in the 2019 
Benchmark; this indicates that you have made notable improvements 
in your farm animal welfare management practices and reporting 
over the past year.” We will continue to work to strengthen our animal 
welfare management practices and hope to further improve our 
BBFAW ranking in the years ahead.

Safety
Safety is of paramount importance at SSP. It is imperative that our 
food is safe to eat and the safety of our employees, customers and 
the public is protected. Our Group Safety programme monitors 
safety practices and incidents in all regions against a set of key 
safety performance indicators. These cover health and safety, food 
safety and fire safety and include all employees, temporary and 
agency workers. 

To harmonise safety operations in all units, we have developed 
a framework of minimum standards for our country operations. 
These Global Safety Standards must be implemented across all 
regions of operation and in addition to any local legal, brand or client 
requirements. The standards provide a framework of minimum 
technical safety standards and arrangements for implementation 
at country operational level. This includes self-audit and actions 
templates, quarterly safety statistic reports and an escalation 
process for serious safety incidents. Global Safety responsibilities 
are defined at country, region and Group level to ensure effective 
implementation, support and monitoring of the Global Safety 
Standards. In order to drive continued improvement, safety data is 
reported by all countries and reviewed by the Group Risk Committee 
and Group Board. 

This year, we have carried out a review of allergens standards within 
the food safety part of the Global Safety Standards Self-Audit to 
ensure compliance with the additional labelling requirements from 
‘Natasha’s Law’ in the UK. 

During the Covid-19 pandemic, our health and safety procedures 
have been strengthened with additional safety measures put in place 
and increased reporting to our Group Executive team and Board. 
Additional training was provided for all country teams on steps to 
take to keep colleagues and customers safe, with regular updates 
reflecting the latest public health messaging and advice. We have 
provided team members with personal protective equipment and 
introduced additional cleaning regimes to further protect colleague 
and customer safety. 

Protecting our planet

We are committed to responsibly managing the environmental 
impact of our business, focusing on reducing the carbon intensity 
of our operations and products, and the levels of waste generated. 
Our Environmental Policy sets out our commitment to responsibly 
manage the environmental impact of our business. In the majority 
of our locations, we do not purchase utilities or services ourselves, 
so we continue to work with our clients to improve the quality of 
environmental impact data and look for ways to improve.

Carbon footprint

Related UN Sustainable  
Development Goals

Our commitment
We work to reduce the carbon footprint of our business, improving 
the energy efficiency of our operations and reducing the carbon 
intensity of our menus through more plant-based meals.

Our progress
In recent years, we have had an active programme in place to establish 
a culture of good energy management within our units, focusing 
on embedding behavioural change and technological changes to 
improve energy efficiency and thereby reduce the GHG emissions 
from our operations. Changes have included the installation of LED 
lighting and mini building management controls, such as ‘last man 
out’ switches and temperature controls. These initiatives have 
been rolled out across UK and key European markets. This year, we 
completed a mini LED project at a select number of UK M&S units, 
with the changes expected to deliver year-on-year energy savings 
of over 14%. Energy efficiency is also a key consideration in our 
capital projects investments as we look to introduce new equipment 
that saves on both energy and maintenance. Our total energy 
consumption this year was 285,176,022 kWh, which represented 
a decrease of 18.5% compared to 2019 levels (349,945,716 kWh), 
and was primarily due to the fact that so many of our units had to be 
closed for part of the year.

We continue to closely monitor the greenhouse gas emissions 
associated with our operations, and this data is reported in the table 
on the next page. We have seen a significant reduction in overall GHG 
emissions this year; however, our measure of intensity (emissions per 
£ sales) is up 27% year-on-year. This increase is due to the fact that, 
although many of our units were closed, there was still a requirement 
for certain services or equipment to remain on, for example, security 
lighting, alarms, and refrigerators, which meant that a low level 
of energy was still used during this period. In the years ahead, we 
will resume our work to reduce the greenhouse gas intensity of 
our operations.

In addition to this, we also recognise the impact that meat production 
has on global GHG emissions, and we are committed to playing 
our part in addressing this issue through the promotion of more 
plant-based menu options within our ranges. We know that many of 
our customers are also looking for more meat-free options on our 
menus, recognising that this can have both health and environmental 
benefits. In recent years, we have responded to this trend with 
the introduction of a wider range of vegetarian and vegan options 
across many of our brands and markets. Many of our ranges have 
been reduced to respond to trading conditions during the Covid-19 
pandemic, which has had an impact on the level of choice available, 
but, as we expand our ranges again, plant-based options will be a key 
factor in our new range development. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements18

CORPORATE RESPONSIBILITY REPORT CONTINUED

Global greenhouse gas emissions data 

Scope 1 emissions 

Combustion of fuel  
and operation of facilities

Scope 2 emissions 

Electricity, heat, steam and cooling 
purchased for own use

Total

Intensity measurement

2019  
Tonnes of 
CO2e

2020 
Tonnes of 
CO2e

11,313

6,406

102,132

113,445

71,552

77,958

Total emissions reported above 
normalised grams per £ of turnover

42.45 
grams/£

53.85 
grams/£

Scope and methodology
We have reported on all the emission sources required under the Companies 
Act 2006 (Strategic Report and Directors’ Report) Regulations 2013 and 2018. 
These sources fall within the scope of our consolidated financial statements. 
This data covers the continuing activities undertaken by our retailing 
operations worldwide. 

The methodology applied to data gathering and analysis is consistent with 
the SECR (replacing guidance on Mandatory Greenhouse Gas Reporting 
(MGHG)) for Scope 1 and Scope 2 emissions and the DEFRA Environmental 
Reporting Guidelines. This submission meets minimum requirements relating 
to gas, electricity, and transport fuel as well as providing an intensity ratio and 
information relating to energy efficiency action.

A full documentation of the methodology used, including collection of data 
from worldwide operations, exclusions of any non-material emission sources, 
emission factors used and assumptions made is available upon request.

Food waste

Related UN Sustainable  
Development Goals

Our commitment
We are cutting food waste at all stages of our business, and, wherever 
possible, working to develop channels to ensure unsold food is 
donated to those who need it.

Our progress
We work to reduce food waste wherever we can within our operations. 
Country management teams have targets around food waste 
reduction, with performance tracked at unit, country and Group level. 
Waste has been a particular focus over the last six months as our 
teams have had to adapt their operations in response to the Covid-19 
crisis. Waste has been reduced by moving any perishable or unsold 
ingredients and products from closed units and designing menus and 
ranges carefully to minimise unsold food waste.

One way in which we are looking to reduce unsold food is through 
partnerships with food markdown schemes, such as Too Good To Go 
and Karma. These apps let customers know when food is available 
to be purchased at reduced prices, so that they can come in before 
closing and take a ‘mystery’ bag of food, which is going out of date 
that day. We have been using these schemes across France, Norway, 
Denmark and Germany and will look for further opportunities to 
extend into the UK and other European markets.

Many of our country teams have partnerships with local charities so 
that we can offer them donations of any foods which is unsold at the 
end of the day. During the Covid-19 crisis these donations have been 
more important than ever and our country teams have made great 
efforts to reach out to those in need in their local communities and 
donate what surplus food products they could. 

Our team at Le Train Bleu 
prepared food for those in need

Donating surplus food during the pandemic
During the pandemic, our global teams have been quick to reach 
out to local charities to ensure that any surplus ingredients or food 
products were donated to people in need. Our team at Le Train Bleu 
in Gare de Lyon, Paris, teamed up with Restos du Coeur, a French 
charity, which distributes food packages. Colleagues volunteered 
their time and were able to use Le Train Bleu’s kitchen to produce 
meals for homeless people and others in need. Between 15 May 
and 25 June 2020, Le Train Bleu prepared between 700 and 
900 meals per day.

SSP Spain donated food to the Red Cross and other small, local 
NGOs. This comprised an incredible 990 kg of fresh vegetables, 
670 kg of fresh fruit, 625 eggs, 835 yoghurts and nearly 135,000 
pairs of gloves. 

The SSP team at Ottawa airport teamed up with their local FOOD 
SHARE outlet, which serves nearby Dundas and Mormont counties, 
supporting those left without work or living on reduced wages. 
The team donated around 300kg of fresh fruits and vegetables and 
enough eggs, yogurt, juice and fruit to serve more than 300 people. 
Meanwhile, at Seattle-Tacoma airport, we helped store food for a 
local food bank in our commissary throughout the month of April, 
as the charity was unable to accommodate all the donations in 
their own facility.

SSP Group plc Annual Report and Accounts 202019

Single use plastic

Our commitment
We are replacing single-use plastic wherever we can in favour of more 
environmentally-responsible alternatives.

Our progress
We know that single-use plastic is a major global environmental issue 
and a key concern for our stakeholders. We are committed to moving 
away from single-use plastic packaging wherever viable. All of our 
markets globally have been tasked with developing a plan to do this, 
starting with the removal of plastic straws and cutlery, identifying 
alternative, more sustainable packaging materials, and also providing 
incentives for our customers to use more reusable packaging, for 
example, through the sale of reusable coffee cups and discounts for 
customers who bring their own cups. In the majority of our European 
markets, plastic cutlery, stirrers and straws have been replaced. 
Our European teams have also made good progress towards 
replacing PET salad containers, tumblers and similar items with those 
made from recycled PET, which can itself be recycled after use. 

In many markets, the Covid-19 pandemic has necessitated a 
temporary move to use more single-use packaging as customers 
and clients require more takeaway and disposable products. We are 
however committed to improving the sustainability of our packaging 
and will continue to focus on this area as Covid restrictions lift.

Simon Smith 
Chief Executive Officer

16 December 2020

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements20

NON-FINANCIAL INFORMATION STATEMENT

In accordance with the requirements of section 414CB of the Companies Act 2006, the below table sets out where stakeholders 
can find information relating to non-financial matters. Further information on some of these areas can be found on our website 
(https://www.foodtravelexperts.com/international/). 

Some of SSP’s  
relevant policies

Principal risks relating to  
these matters (pages 35 to 41)

Where to find out more about SSP’s  
approach to these matters

Environmental 
matters 
(including the 
impact of the 
Company’s 
business on the 
environment)

•  Environmental Policy
•  Supplier Code of Conduct and 

Human Rights Policy

•  Responsible Sourcing Policy
•  Farm Animal Welfare Policy
•  Whistleblowing Policy

3. 

 Business environment and 
geopolitical uncertainty

11.   Benefits realisation from 
efficiency programmes

Chairman’s statement – 
Corporate responsibility

CEO’s statement –  
Corporate responsibility

Our Stakeholders 

Corporate Responsibility Report –  
What we serve

Corporate Responsibility Report – 
Protecting our planet

Financial review

See page 2

See page 3

See page 10

See page 16

See page 17

See page 21

Risk Management and Principal Risks

See pages 33-41

Employees

•  Colleague Code of Conduct
•  Equality Policy
•  Global Safety Standards
•  Whistleblowing Policy

6. 

 Senior management capability  
and retention

Chairman’s statement – Corporate 
responsibility

9. 

 Labour laws and unionisation

CEO’s statement – Our people

Our Marketplace – People and 
communities

Our Stakeholders – Our colleagues

S172(1) Statement

Corporate Responsibility Report –  
People and communities

See page 2 

See page 3

See page 5 

See page 10

See page 11

See pages 13-15 

Corporate Responsibility Report – Safety See page 17

Risk Management and Principal Risks

See pages 33-41

Social matters

•  Community  

Engagement Policy

4. 

6. 

7. 

8. 

 Retention of existing client 
relationships

Chairman’s statement – Corporate 
responsibility

 Senior management capability 
and retention

Our Marketplace – People and 
communities

 Regulatory compliance

 Food safety and product 
compliance

12.   Changing client behaviours

Our Stakeholders

S172(1) Statement

Corporate Responsibility Report –  
People and communities

Corporate Responsibility Report –  
What we serve

See page 2

See page 5

See page 10

See page 11

See pages 13-15

See pages 16-19

Respect for 
human rights

Anti-corruption 
and anti-bribery 
and prevention 
of facilitation 
of tax evasion 
matters

Business model

Non-financial 
KPIs

Principal risks

Risk Management and Principal Risks

See pages 33-41

7. 

9. 

 Regulatory compliance

 Labour laws and unionisation

Corporate Responsibility Report – 
People and communities

See pages 13-15

Risk Management and Principal Risks

See pages 33-41

7. 

 Regulatory compliance

Corporate Responsibility Report –  
People and communities

See pages 13-15

Risk Management and Principal Risks

See pages 33-41

•  Equality Policy
•  Supplier Code of Conduct and 

Human Rights Policy

•  Modern Slavery Statement
•  Whistleblowing Policy

•  Code of Conduct
•  Anti-Bribery and Anti-Corruption 

Policy

•  Whistleblowing Policy
•  Prevention of facilitation of Tax 

Evasion Policy

3. 

8. 

 Business environment and 
geopolitical uncertainty

 Food safety and product 
compliance

9. 

 Labour laws and unionisation

Our Business Model

Our Strategic Priorities

See pages 6-7

See pages 8-9

Risk Management and Principal Risks

See pages 33-41

Corporate Responsibility Report – 
Employees by gender

Corporate Responsibility Report –  
What we serve

Corporate Responsibility Report – 
Protecting our planet

See pages 13-15

See page 16

See page 17

Risk Management and Principal Risks

See pages 33-41

Risk Management and Principal Risks

See pages 33-41

SSP Group plc Annual Report and Accounts 202021

 FINANCIAL REVIEW

We have responded rapidly to the pandemic, 
raising additional liquidity and managing cash 
flow very effectively.

Jonathan Davies 
Chief Financial Officer 

Revenue

Underlying operating (loss)/profit 

Operating (loss)/profit

IFRS 16 
2020
£m

1,433.1

(315.4)

(363.9)

Pro forma

IAS 171 
2020
£m

1,433.1

(211.7)

N/A

IAS 17 
2019
£m

2,794.6

221.1

219.2

IAS 17 change

Reported

(48.7)%

Constant  
currency

LFL

(47.9)%

(50.8)%

(195.7)%

(195.7)%

N/A

1
  Amounts are stated on a pro forma underlying IAS 17 basis, further detail is provided on pages 31-32.

Group performance
Revenue decreased by 47.9% on a constant currency basis, 
comprising a like-for-like sales reduction of 50.8% offset by net 
contract gains of 2.9%. At actual exchange rates, total revenue fell by 
48.7%, to £1,433.1m. 

During the third quarter, with the global lockdowns continuing, like-
for-sales in April and May were approximately 95% below last year, 
improving slightly to 90% lower in June. Helped by a limited return of 
some short haul air travel over the summer holiday period, the fourth 
quarter saw a further gradual improvement in like-for-like sales, 
which were around 80% lower than the prior year. 

The Group’s strong sales performance during the early part of the 
year has been overshadowed by the very severe impact of Covid-19. 
Prior to seeing the initial impact from the virus in China towards the 
end of January, we had enjoyed a good start to the financial year, with 
like-for-like sales growth of 1.2% during the first quarter, in line with 
our expectations, despite a number of external headwinds, including 
the impact of the Boeing Max 737 groundings, the slowdown in 
Chinese passenger numbers, the failure of Jet Airways in India and the 
transport sector strikes in France. 

In the second quarter, like-for-like sales decreased by 18.5%, with 
the Group’s performance impacted significantly by the development 
of Covid-19. We began to see a material impact on trading in our 
Asia Pacific region (which accounted for around 8% of group sales) 
from the escalation of the virus during late January and throughout 
February. Trading then deteriorated rapidly across the entire group 
during March as the impact of the pandemic spread across the world. 
By the final few days of March, as lockdowns and travel restrictions 
were implemented around the world, like-for-like sales had decreased 
by over 90% across all regions. 

Prior to the onset of Covid-19, the Group had also made good 
progress in delivering additional sales growth from net contract 
gains, particularly in North America and in Continental Europe, 
reporting net gains of 5.7% for the first half. Furthermore, new 
openings during the first half of 2020 and those planned for the 
second half were expected to drive significant further net gains in the 
remainder of the year, which were expected to be over 6% for the full 
year, prior to Covid-19. The new openings during the second quarter 
included outlets in Australia and Germany following the acquisitions 
of the Red Rock operations in Perth and Melbourne airports and the 
Station Food rail business in Germany. For the year as a whole, despite 
the impact of Covid-19, net gains added 2.9% to prior year sales. 

Trading results from outside the UK are converted into Sterling at 
the average exchange rates for the period. The overall impact of the 
movement of foreign currencies on revenue (principally the Euro, 
US Dollar and pegged currencies, Norwegian Krone, Swedish Krona 
and Indian Rupee) during 2020 compared to the 2019 average was a 
reduction of 0.8%. However, this is solely a translation impact.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements22

FINANCIAL REVIEW CONTINUED

Underlying operating loss
The underlying operating loss for the year was £315.4m. On a pro 
forma IAS 17 basis, the Group reported an underlying operating loss 
of £211.7m, compared to an equivalent profit of £221.1m in the 
prior year. 

For the first half year, we estimated that the loss of sales as a result 
of the rapid spread of Covid-19 was approximately £147m (compared 
to our pre-Covid forecasts), and that this impacted operating profit 
by around £65m. The relatively high drop through on the sales lost 
due to Covid-19 in this period reflected the extreme speed with 
which travel restrictions impacted our markets during March, limiting 
our ability to reduce operating costs, particularly labour costs, at 
very short notice and prior to the commencement of government 
furlough support schemes, while we also suffered the impact of stock 
write-offs as a result of the rapid closure of most of our outlets late in 
the month. 

For the second half year, the devastating and prolonged impact of 
Covid-19 on our travel markets resulted in a much more significant 
loss of sales, estimated at approximately £1,435m (down 86% 
year-on-year) compared to our internal pre-Covid forecast for the 
period. The equivalent impact on second half underlying operating 
profit on a pro forma IAS 17 basis, was approximately £377m, a profit 
conversion of around 26% on the reduction in sales. This lower profit 
conversion on the lost sales compared to March reflected the speed 
with which we were able to reduce our operating costs during the 
“hibernation” period in April and May, when around 90% of our units 
were closed, and the systematic approach applied in re-opening our 
outlets during the summer, in particular the selective opening of units 
in multi-unit locations, ensuring that we were able to trade profitably 
even at lower levels of footfall. Our focus throughout this challenging 
period has been on maximising sales per passenger and ensuring 
that any units re-opened were making a positive contribution to cash 
profit. Looking forward, sales in the first quarter of the new financial 
year are expected to remain at similar levels to that seen in the final 
quarter of the year, approximately 80% lower year-on-year, and 
we are planning on the basis that sales will remain at similar levels 
during the second quarter. As a consequence, we expect the profit 
conversion on the lost sales to remain in the region of 25%, reflecting 
the actions taken to reduce our operating costs as well as continued 
government furlough support, which has been extended throughout 
the first half in many markets.

Operating loss
On a reported basis, the operating loss was £363.9m, reflecting an 
adjustment for the non-underlying operating items of £48.5m as 
detailed on page 31 and described further below.

Non-underlying operating items
Items which are not considered reflective of the normal trading 
performance of the business, and are exceptional because of their 
size, nature or incidence, are treated as non-underlying operating 
items and disclosed separately. In addition to a recurring adjustment 
for the amortisation of acquisition-related intangible assets of £1.9m 
(2019 £1.9m), the non-underlying operating loss this year includes 
items specifically relating to the impact of Covid-19 on the business 
amounting to £46.6m. 

The non-underlying operating items that have arisen as a direct 
consequence of Covid-19 are summarised below:

•  Impairment of goodwill: as a result of past acquisitions, and in 

particular the acquisition of the SSP business by EQT in 2006, the 
Group holds a significant amount of goodwill on its consolidated 
balance sheet. This is allocated on a country level and tested 
annually for impairment by comparing the value held by each 
country with the net present value of its expected future cash 
flows. As a result of Covid-19, goodwill impairments totalling 
£33.0m were identified, comprising write downs in Switzerland, 
Germany and Singapore. Further details are provided in note 13  
on page 124.

•  Impairment of property, plant and equipment and right of use 
assets: the impact of Covid-19 on the Group's operations is 
expected to continue during the current year and beyond. As a 
result, the Group has carried out a review for potential impairment 
across the entire unit portfolio. The impairment review compared 
the value-in-use of individual cash-generating units, based on 
management’s assumptions regarding future trading performance 
(taking into account the effect of Covid-19), to the carrying values 
at 30 September 2020. Following this review, a charge of £76.6m 
has been recognised, which includes an impairment of right of use 
assets of £38.2m.

•  Accelerated depreciation: As a result of a reassessment of the 

lease term of certain units, accelerated depreciation of £6.2m has 
been recorded on fixed assets to align their carrying value to their 
expected useful economic life based on the revised lease term.

•  Restructuring costs: as a result of the impact of Covid-19, 

the Group has recognised a charge of £22.7m relating to its 
restructuring programmes carried out across the group during the 
second half of the year. The charge primarily relates to redundancy 
costs. It also includes some costs related to the exit from certain 
contracts, most notably at Sheremetyevo Airport in Russia.

•  IFRS 16 rent credit: as part of its response to Covid-19, the Group 
negotiated rent waivers with clients totalling £91.9m. The Group 
applied the practical expedient issued by the International 
Accounting Standards Board as a part of the Amendment to IFRS 
16 to record this as a reduction in rent expense and an exceptional 
item within the Consolidated Income Statement.

SSP Group plc Annual Report and Accounts 202023

Regional performance
The following shows the Group’s segmental performance. For full details of our key reporting segments, please refer to note 4 on page 115.

Revenue

Underlying operating (loss)/profit 

IFRS 16 
2020
£m

410.1

(28.7)

Pro forma 
IAS 17 
2020
£m

410.1

(12.4)

IAS 17 
2019
£m

840.5

101.8

IAS 17 change

Reported

(51.2)%

Constant  
currency

LFL

(51.1)% 

(51.2)% 

(112.2)%

 (112.1)%

Note: 
Statutory reported operating loss was £39.0m (2019: £100.3m profit) which includes an adjustment for the amortisation of acquisition-related intangible 
assets of £1.5m (2019: £1.5m). It also includes adjustments for items specifically related to the impact of Covid-19 of £8.8m.

Revenue decreased by 51.1% on a constant currency basis, comprising a like-for-like reduction of 51.2% and net contract gains of 0.1%. 
At actual exchange rates, revenue declined by 51.2% to £410.1m.

Prior to the impact of Covid-19 in March, like-for-like sales growth had been robust, driven by increasing passenger numbers. However, the 
significant reduction in passenger numbers during March resulted in overall first half like-for-like sales declining by 5.2%. Net contract gains of 
2.1% during the first half included contributions from the three Jamie Oliver outlets at Gatwick airport that we began operating last summer. 

During the third quarter, the impact on passenger travel arising from Covid-19 resulted in the closure of almost all of our units in the UK. 
In the fourth quarter there was a slight recovery in the air sector over the summer holiday season, however the UK Government’s quarantine 
restrictions limited passenger numbers. The rail sector remained weak throughout the second half, although we had begun to see a slow 
recovery during the fourth quarter, driven by a gradual return in commuter travel as people returned to the office. This recovery, however, was 
curtailed by further government restrictions announced towards the end of September. Overall UK second half sales fell by 91.8%, comprising 
a like-for-like sales decrease of 91.6% and net contract losses of 0.2%. 

The underlying operating loss for the year for the UK was £28.7m and reported operating loss was £39.0m. Non-underlying operating items 
comprised an impairment charge of £21.1m, accelerated depreciation of £6.2m, exceptional restructuring costs of £5.9m and an adjustment 
for the amortisation of acquisition-related intangible assets of £1.5m. These were offset by IFRS 16 rent credits of £24.4m. On a pro forma IAS 
17 basis, the underlying operating loss was £12.4m, which compared to an underlying operating profit of £101.8m last year

Revenue

Underlying operating (loss)/profit 

IFRS 16 
2020
£m

558.2

(148.1)

Pro forma 
IAS 17 
2020
£m

558.2

(103.2)

IAS 17 change

IAS 17 
2019
£m

1,036.9

Reported

(46.2)%

Constant  
currency

LFL

(44.7)%

(48.2)% 

79.3

(230.1)%

(229.5)%

Note: 
Statutory reported operating loss was £193.5m (2019: £78.9m profit) which includes an adjustment for the amortisation of acquisition related intangible 
assets of £0.4m (2019: £0.4m). It also includes adjustments for items specifically related to the impact of Covid-19 of £45.0m.

Revenue decreased by 44.7% on a constant currency basis, comprising a like-for-like reduction of 48.2% and net contract gains of 3.5%. 
At actual exchange rates, revenue declined by 46.2% to £558.2m.

During the first half, revenue decreased by 3.2% on a constant currency basis, comprising a like-for-like reduction of 10.7% and net contract 
gains of 7.5%. The impact of Covid-19 on first half like-for-like sales was more significant in this region than in either the UK or North America, 
with a number of countries in Continental Europe announcing that they were closing borders and restricting travel in early March following the 
outbreak in Italy towards the end of February. Prior to the impact of Covid-19, like-for-like sales had been in line with our expectations, albeit 
with a continuation of some of the headwinds from the second half of last year, including the national strikes in France during December and 
January and the impact of major redevelopments in a number of airports, including Copenhagen, Malaga and Las Palmas.

Net contract gains during the first half remained very strong, driven by new outlets opened last year at Montparnasse Railway station and in 
the new motorway service areas in Germany, as well as the Starbucks units in railway stations across the Netherlands. They also included the 
impact of the acquisition of the Station Food rail business in Germany at the end of February. 

As was the case in the other regions, like-for-like sales remained at very low levels during the third quarter, with the majority of our units closed 
across this period. However the fourth quarter saw a stronger recovery in Continental Europe compared to the rest of the Group, with weekly 
sales approximately 66% lower year-on-year, compared with the UK, North America and the Rest of the World, where weekly sales remained 
around 80-85% lower year-on-year. This was helped by the limited return of some short haul air travel over the summer holiday period, by 
a stronger recovery in rail passengers numbers in Germany and France compared to the UK, with more people returning to their normal 
workplaces, and by the motorway business in Germany and France which, in line with government requirements, remained open throughout 
the crisis. Overall Continental Europe second half sales fell by 77.1%, comprising a like-for-like sales decrease of 77.6% and net contract gains 
of 0.5%.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements24

FINANCIAL REVIEW CONTINUED

The underlying operating loss for Continental Europe was £148.1m and reported operating loss was £193.5m. Non-underlying operating items 
comprised an impairment charge of £62.2m, exceptional restructuring costs of £8.3m and an adjustment for the amortisation of acquisition-
related intangible assets of £0.4m. These were offset by an IFRS 16 concession credit of £25.5m.

On a pro forma IAS 17 basis, the underlying operating loss was £103.2m, which compared to an underlying operating profit of £79.3m last 
year. The overall impact from Covid-19 in this region during the first half was much more significant than in others, partly due to the earlier 
imposition of travel restrictions compared to the UK and North America, but also as a result of the longer lead times required to reduce labour 
costs in response to a rapid reduction in sales. Prior to the impact of Covid-19, operating profit for the region had already been impacted by 
transport strikes in France throughout December and January, the ongoing impact of the airport redevelopments in Denmark and Spain, and 
significant pre-opening and integration costs from new contracts and the acquisition of the Station Food business in Germany. 

Revenue

Underlying operating (loss)/profit 

IFRS 16 
2020
£m

274.9

(55.4)

Pro forma 
IAS 17 
2020
£m

274.9

(43.7)

IAS 17 
2019
£m

533.4

41.9

IAS 17 change

Reported

(48.5)%

Constant  
currency

LFL

(47.9)%

(53.1)% 

(204.3)%

(204.6)%

Note: 
Statutory reported operating loss was £63.3m (2019: £41.9m profit) which includes adjustments for items specifically related to the impact of Covid-19 
of £7.9m.

Revenue decreased by 47.9% on a constant currency basis, comprising a like-for-like decrease of 53.1% offset by net contract gains of 5.2%. 
At actual exchange rates, revenue declined by 48.5% to £274.9m.

Prior to the impact of Covid-19, like-for-like sales growth had been robust, benefiting from positive trends in airport passenger numbers in the 
North American market. However, the significant reduction in passenger numbers during March resulted in overall first half like-for-like sales 
declining by 6.5%. Net gains of 10.5% during the first half were driven by new openings in Ottawa, Seattle, Oakland and LaGuardia Airports. 

Following the lockdowns during the third quarter, domestic air travel began to recover in many states over the summer, although international 
travel remained largely closed. Overall, second half sales fell by 90.2%, comprising a like-for-like sales decrease of 91.5% and net contract 
gains of 1.3%.

The underlying operating loss for North America was £55.4m and reported operating loss was £63.3m. Non-underlying operating items 
comprised an impairment charge of £19.1m and exceptional restructuring costs of £2.1m, offset by IFRS 16 concession credits of £13.4m. 
On a pro forma IAS 17 basis, the underlying operating loss was £43.7m, which compared to an underlying operating profit of £41.9m last year. 

Revenue

Underlying operating (loss)/profit 

IFRS 16 
2020
£m

189.9

(55.6)

Pro forma 
IAS 17 
2020
£m

189.9

(24.8)

IAS 17 
2019
£m

383.8

35.9

IAS 17 change

Reported

(50.5)%

Constant  
currency

LFL

(49.9)%

(53.5)% 

(169.1)%

(170.8)%

Note: 
Statutory reported operating loss was £37.3m (2019: £35.9m profit) which includes adjustments for items specifically related to the impact of Covid-19 
of £18.3m.

Revenue decreased by 49.9% on a constant currency basis, comprising a like-for-like fall of 53.5% offset by net contract gains of 3.6%. 
At actual exchange rates, revenue declined by 50.5% to £189.9m.

The impact of Covid-19 on first half like-for-like sales was more significant in the Rest of the World region than in the others, falling by 12.3%, 
reflecting the earlier escalation of the virus in China and across the Asia Pacific region from late January. Prior to the impact of Covid-19, like-
for-like sales growth in the Rest of the World had been steady, benefiting from an improving trend in India but impacted by the ongoing political 
disruption in Hong Kong.

First half net gains included sales from new outlets in Cebu Airport in the Philippines and in Bangalore Airport in India, as well from the 
acquisition of the Red Rock operations in Perth and Melbourne airports in Australia. 

During the second half, whilst domestic air passenger levels had recovered strongly in China by the fourth quarter and were improving in 
Thailand and India, international traffic remained low across the region. Overall, second half sales fell by 90.2%, comprising a like-for-like sales 
decrease of 91.3% and net contract gains of 1.1%. 

The underlying operating loss for the Rest of the World was £55.6m and reported operating loss was £37.3m. Non-underlying operating items 
comprised an impairment charge of £7.2m and exceptional restructuring costs of £3.2m, offset by an IFRS 16 concession credit of £28.6m. 
On a pro forma IAS 17 basis, the underlying operating loss was £24.8m, which compared to an underlying operating profit of £35.9m last year. 

SSP Group plc Annual Report and Accounts 2020 
25

Share of loss of associates
The Group’s share of losses from associates was £2.4m. On a pro forma IAS 17 basis, the Group’s share of losses from associates was £1.7m 
(2019: £4.1m profit), the year-on-year reduction reflecting the impact of Covid-19 on our associate investments around the world.

Net finance costs
The underlying net finance expense was £54.0m including interest on lease liabilities of £27.8m. Reported net finance expense was £59.5m, 
including an adjustment of £5.4m relating to non-cash interest charges arising from the adoption of the debt modification rules under IFRS 9. 
On a pro forma IAS 17 basis, underlying net finance costs increased year-on-year to £26.2m (2019: £22.0m), primarily due to the higher net 
debt compared to the prior year. 

Taxation
The Group’s underlying tax credit for the year was £23.7m (2019: £45.1m charge), representing an effective tax rate of 6.4% (2019: 22.2%) of 
underlying loss (2019: profit) before tax. On a reported basis, the tax credit for the period was £28.1m (2019: £43.7m charge). 

On a pro forma IAS 17 basis, the Group’s underlying tax credit was £6.3m (2019: £45.1m charge), equivalent to an effective tax rate of 2.6% 
(2019: 22.2%) of the underlying loss (2019: profit) before tax.

The Group’s tax rate is sensitive to the geographic mix of profits and losses and reflects a combination of higher rates in certain jurisdictions, 
as well as the impact of losses in some countries for which no deferred tax asset is recognised. The change in the tax rate for the current year 
compared to historical rates of around 22% is due to the impact of Covid-19 which has led to a significant change in the Group’s geographic mix 
of profits and losses compared to prior years.

Non-controlling interests 
The loss attributable to non-controlling interests was £22.7m. On a pro forma IAS 17 basis the loss attributable to non-controlling interests 
was £9.6m (2019: £26.6m profit), with the year on year change largely reflecting the impact of Covid-19 on our partly-owned operations in 
North America and in the Rest of the World. 

Earnings/(loss) per share
The Group’s underlying loss per share was 68.0 pence per share, and its reported loss per share was 76.1 pence per share. On a pro forma  
IAS 17 basis the underlying loss per share was 45.4 pence per share (2019: 29.1 pence earnings per share). 

Dividends
There was no interim dividend declared during the financial year 2020 (2019: £25.8m). Additionally, the Directors will not be recommending a 
financial year 2020 final dividend (2019: £26.8m) which will result in no ordinary dividends for the year (2019: £52.6m). Looking forward, the 
Group will continue to be restricted from declaring or paying dividends until the expiry of certain restrictions that apply under the amended 
debt arrangements with the Group’s lending group of banks and US private placement note holders. When these restrictions are lifted and 
conditions improve, the Board will consider the best way to restart returning capital to shareholders.

Free Cash flow
The table below presents a summary of the Group’s free cash flow during the year:

Underlying operating (loss)/profit1

Depreciation and amortisation

Exceptional restructuring costs3

Working capital

Net tax

Other

Net cash flow from operations

Capital expenditure2

Acquisition of subsidiaries, adjusted for net debt acquired 

Net dividends to non-controlling interests and from associates

Net finance costs

Free cash flow

1
  Presented on an underlying pro forma IAS 17 basis (refer to page 31 for details).
2
  Capital expenditure is net of capital contributions from non-controlling interests of £3.1m (2019: £9.0m).
3
  Refer to the APMs section on pages 31-32 for further details.

2020
£m

(211.7)

113.5

(22.7)

(67.6)

(11.0)

2.0

(197.5)

(134.5)

(26.5)

(16.8)

(19.6)

(394.9)

2019
£m

221.1

105.3

–

3.7

(37.1)

8.2

301.2

(185.0)

(25.8)

(22.5)

(17.4)

50.5

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements26

FINANCIAL REVIEW CONTINUED

The Group’s net cash outflow during the year from operations was £197.5m, compared to a £301.2m net cash inflow last year. The principal 
driver of this significant year on year change was the underlying operating loss of £211.7m, compared with a profit of £221.1m in the prior year, 
reflecting the impact of Covid-19 as described earlier. Furthermore, the exceptional restructuring costs of £22.7m were all incurred as a direct 
consequence of the pandemic, primarily reflecting the costs of redundancy programmes carried out across the Group during the second half 
of the year. 

The working capital outflow was £67.6m compared to a small cash inflow of £3.7m in the prior year. This cash outflow was primarily driven by 
the extreme reduction in average daily sales following Covid-19. Nevertheless, this was a significantly better working capital out-turn than 
anticipated at our interim results in June, driven by very tight management of working capital which has continued since the escalation of the 
virus in March. Throughout this period, the Group has worked hard to manage its payments, agreeing rent waivers and deferrals with many of 
our clients and taking advantage of government-approved payment deferral schemes around the world, particularly in relation to payroll taxes 
and VAT. 

Corporation tax payments were materially lower year-on-year at £11.0m (2019: £37.1m), the reduction reflecting considerably lower payments 
on account (of tax due for the current year) compared to 2019. Indeed, during the second half we saw a net recovery of corporation tax (an 
inflow of £9.1m) as we successfully applied for and received corporation tax repayments across a number of countries. 

Capital expenditure was £134.5m, a reduction of £50.5m compared to the prior year. Following the Covid-19 escalation, we placed our capital 
programme on hold pending a recovery in the travel sector and we were able to reduce our second half expenditure to £15.0m, in line with our 
indications at the interim results in June. For the year ahead, we anticipate a further significant year on year reduction as we continue to work 
with our clients to defer capital programmes until passenger numbers and sales show material signs of recovery.

Acquisitions of £26.5m primarily reflected the purchases of the Red Rock operations in Perth and Melbourne airports in Australia and of the 
Station Food rail business in Germany during the first half. Net cash outflows to non-controlling interests and from associates amounted to 
£16.8m, nearly all of which was incurred during the first half year prior to the onset of Covid-19.

Net finance costs paid of £19.6m were £2.2m higher than the prior year, mainly reflecting increased average levels of net debt and related 
financing costs.

Net debt 
Overall net debt increased by £208.6m to £692.0m on a pro forma IAS 17 basis, with the significant free cash outflow in the year of £394.9m 
offset by the £208.6m equity issuance (net of related fees) in late March. We were also able to retain some of the cash related to the payment 
of £26.8m in respect of the final 2019 dividend (declared and approved at the AGM in February 2020) through a further small equity placing, 
retail offer and subscription raising net proceeds of £10.8m in June, as we gave investors the opportunity to reinvest the proceeds of that 
dividend payment into new SSP shares. To further preserve liquidity for the Group as the impact of Covid-19 became apparent, we suspended 
our previously announced share buyback programme having only incurred £1.7m on the purchase of shares. 

The table below highlights the movements in net debt in the year on a pro forma IAS 17 basis. Note that the Group adopted IFRS 16 ‘Leases’ 
with effect from 1 October 2019 using the modified retrospective approach to transition which means that the prior year balances including 
net debt have not been restated. 

Net debt excluding lease liabilities at 1 October 2019 (IAS 17 basis)

Underlying free cash flow

March 2020 equity issue (net of fees paid)

June 2020 equity issue (net of fees paid)

Dividend paid

Share buyback

Impact of foreign exchange rates

Other

Net debt excluding lease liabilities at 30 September 2020 (IAS 17 basis)

Lease liabilities

Other

Net debt including lease liabilities at 30 September 2020 (IFRS 16 basis)

£m

(483.4)

(394.9)

208.6

10.8

(26.8)

(1.7)

(2.0)

(2.6)

(692.0)

(1,349.3)

0.7

(2,040.6)

SSP Group plc Annual Report and Accounts 202027

As noted above, the Group adopted IFRS 16 on 1 October 2019 and as a result now recognises lease liabilities, which are initially based on the 
present value of the future payments required under each lease discounted at the incremental borrowing rate. The movement in the lease 
liabilities from the transition date of 1 October 2019 to 30 September 2020 was as follows:

Beginning of the period

Lease liabilities on transition

Acquisitions

Additions

Interest charge in the period

Payment of lease liabilities

Remeasurement adjustments

Currency translation

End of the period

Year ended 
30 September 
2020
£m

–

(1,464.4)

(24.1)

(266.4)

(27.8)

200.4

227.2

5.8

(1,349.3)

Actions taken to strengthen liquidity and to secure covenant waivers
Since the onset of Covid-19, we have taken decisive action to protect cash, minimise costs and raise additional liquidity to allow us to operate 
throughout even our most pessimistic trading scenario. This action to increase liquidity included a £209m (net of related fees) equity placing 
and share subscription in late March 2020, followed shortly afterwards by securing access to the Bank of England’s Covid Corporate Financing 
Facility (CCFF), under which facility we were permitted to draw up to £300m. In addition, the Group also secured access to a number of 
additional smaller liquidity lines, including government-backed facilities in France, Spain and Switzerland, providing a further £44m. 

As well as raising this additional funding, we have taken a number of further steps to protect liquidity. At the current very low levels of sales, the 
current monthly cash burn of approximately £25-30m reflects the many management actions taken to minimise operating costs, as already 
described. Furthermore, we have also taken action to defer all non-essential capital expenditure, to agree rent waivers and deferrals with our 
clients, to suspend our previously announced share buyback programme and to negotiate with our lending banks a two year deferral of term 
loan amortisation payments, amounting to approximately £63m, which were due to be paid in July 2020 and July 2021. The Board has also 
announced that the Company will not pay a dividend in respect of the current financial year.

At the end of the year, the Group had approximately £520m of available liquidity, including cash of £185m and committed undrawn revolving 
credit facilities of £150m, as well as a further £175m available to be drawn down under the CCFF. The £150m revolving credit facility is 
committed until July 2022, while the Bank of England has confirmed that the Group can draw down the maximum £300m available to it under 
the CCFF for a period extending through to February 2022. 

Taking into account the current level of cash and available facilities and the monthly cash burn as described above, we are confident that we 
have sufficient liquidity to operate even through a prolonged crisis and a slow recovery. Nevertheless, notwithstanding the recent positive 
news on the development of potential vaccines, we recognise that the pace of the anticipated recovery in our markets remains uncertain, and 
as such there may be a requirement to raise additional liquidity prior to the repayment of the CCFF in early 2022.

In addition to the action taken in the Spring to strengthen liquidity, the Group secured an agreement in May 2020 from SSP’s lending group of 
banks and its US private placement note holders to waive existing financial covenants, testing both interest cover and leverage, for the two 
testing periods covering the twelve months to 30 September 2020 and 31 March 2021. They agreed that these existing covenants would 
be replaced between the date of the agreement and 30 September 2021 by two new covenants, each tested monthly, with the first of these 
based on the Group demonstrating a minimum level of liquidity and the second based on the Group not exceeding a maximum level of net debt. 
For the testing period ending 30 September 2021 both the existing and new covenants would be relevant, with the Group returning to the 
existing covenants thereafter, once compliance with the existing covenants has been confirmed. 

In order to provide the maximum financial flexibility for the Group through this exceptionally challenging period, we have now agreed further 
covenant waivers and amendments covering the period up to March 2022. As was the case with the covenant amendments agreed in May, 
the existing financial covenant testing leverage has been waived, until reinstated in March 2022, with the two temporary, monthly-tested 
new covenants on minimum liquidity and maximum net debt introduced for a further six months from October 2021. For the testing period 
ending 31 March 2022 both the existing and new covenants would be relevant, with the Group returning to the existing covenants thereafter, 
once compliance with the existing covenants has been confirmed. In addition, we have agreed to an additional new covenant, testing minimum 
EBITDA thresholds for the six months ending 30 September 2021 and 31 December 2021. Modified interest cover tests (calculated on a last 
six months basis) will also be applied at these two testing dates. All of these new covenant thresholds have been based on our most pessimistic 
trading scenario, which is described in more detail alongside the Board’s considerations in adopting the going concern basis of accounting in 
note 1.2 on pages 106-107.

Impact of IFRS 16 ‘Leases’ 
As stated above, the Group adopted IFRS 16 ‘Leases’ with effect from 1 October 2019 using the modified retrospective approach to transition 
which means that the prior year balances have not been restated. The new standard requires that the Group's leased assets are recorded as 
right-of-use assets together with their corresponding lease liabilities. Interest expense is recognised on the lease liability and the right-of-use 
assets are required to be depreciated on a straight-line basis over the lease term.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements28

FINANCIAL REVIEW CONTINUED

Income Statement impact
The impact of the implementation of IFRS 16 on the Income Statement for the year ended 30 September 2020 is as follows: 

Revenue

Underlying operating (loss)/profit

Share of loss from associates

Finance income

Finance expense

Underlying loss before tax1

Year ended 
30 September 
2020
IAS 17
£m

Year ended 
30 September 
2020
IFRS 16
£m

 IFRS 16
adjustment
£m

1,433.1

(211.7)

(1.7)

2.5

(28.7)

(239.6)

–

(103.7)

(0.7)

–

(27.8)

(132.2)

1,433.1

(315.4)

(2.4)

2.5

(56.5)

(371.8)

1
  Stated on an underlying basis, which excludes non-underlying items as further explained in the section on Alternative Performance Measures (APMs) on 
pages 31-32.

Balance Sheet impact
The impact of the implementation of IFRS 16 on the Balance Sheet as at 30 September 2020 is as follows: 

Non-current assets

Right-of-use assets

Other non-current assets

Current assets

Trade and other receivables

Other current assets

Total assets

Current liabilities

Lease liabilities

Other current liabilities

Non-current liabilities

Lease liabilities

Other non-current liabilities

Total liabilities

Net assets

Total equity

As at  
30 September 
2020
IAS 17
£m

As at 
 30 September 
2020
IFRS 16
£m

 IFRS 16
adjustment
£m

–

1.271.2

1,294.9

1,294.9

9.3

1,280.5

132.4

216.7

349.1

(7.1)

1.9

(5.2)

1,271.2

1,304.2

2,575.4

125.3

218.6

343.9

1,644.0

1,275.3

2,919.3

–

(596.3)

(596.3)

(289.1)

5.9

(283.2)

–

(1,060.2)

(779.1)

(779.1)

(1,375.4)

268.6

268.6

1.5

(1,058.7)

(1,341.9)

(66.6)

(66.6)

(289.1)

(590.4)

(879.5)

(1,060.2)

(777.6)

(1,837.8)

(2,717.3)

202.0

202.0

Cash flow impact
There is no net impact on cash flows, however, there has been a change in classification of cash flows whereby an increase in net cash inflows 
from operating activities has been offset by a decrease in net cash flows from financing activities.

Net cash flows from operating activities

Net cash flows from investing activities

Net cash flows from financing activities

Further information on the impact of adoption of IFRS 16 can be found in note 1. 

Year ended 
30 September 
2020
IAS 17
£m

(197.5)

(153.1)

307.5

(43.1)

Year ended 
30 September 
2020
IFRS 16
£m

2.4

(153.1)

107.6

(43.1)

 IFRS 16
adjustment
£m

199.9

–

(199.9)

–

SSP Group plc Annual Report and Accounts 202029

Principal risks
Two new principal risks facing the Group have been added since last year regarding liquidity and funding and the impact of Covid-19. 
The impact of these risks has been discussed above.

The Company's principal risks, together with the Group’s risk management process, are detailed on pages 33 to 41, and relate to the following 
areas: the two new risks noted above, business environment and geopolitical uncertainty; retention of existing contracts; impact of Brexit; 
senior management capability and retention; regulatory compliance; food safety and product compliance; labour laws and unionisation; 
information security and stability; benefits realisation from efficiency programmes; changing client behaviours; outsourcing programmes; tax 
strategy; maintenance and development of brand portfolio; and expansion into new markets.

Post balance sheet events
In December 2020, SSP Financing Limited secured an agreement from its lending group of banks and US private placement note holders to 
waive the net debt cover financial covenant for the testing period covering the twelve months to 30 September 2021. Please refer to the going 
concern section in note 1.2 on pages 106-107 for further details. 

Alternative Performance Measures
The Directors use alternative performance measures for analysis as they believe these measures provide additional useful information on 
the underlying trends, performance and position of the Group. The alternative performance measures are not defined by IFRS and therefore 
may not be directly comparable with other companies' performance measures and are not intended to be a substitute for IFRS measures. 
Further detail is provided on pages 31-32.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements30

KEY PERFORMANCE INDICATORS

Our strategic priorities based on our five lever framework are:
  1  Optimising our offer to benefit from the positive trends in our markets and driving profitable LFL sales;   2  Growing profitable new space; 
  3  Optimising gross margins and leveraging scale benefits;   4  Running an efficient and effective business; and   5  Optimising investment 
using best practice and shared resources.

Revenue (actual currency – £m)

Year-on-year revenue movement (constant currency – %)

2,379.1
+19.5%

2,564.9
+7.8%

2,794.6
+9.0%

1,433.1
-48.7%

1,990.3
+8.6%

1,832.9
+0.3%

£583k

4.3%

5.0%

11.7%

9.5%

7.8%

-47.9%

2015

2016

2017

2018

2019

2020

2015

2016

2017

2018

2019

2020

Strategic priorities    1   2
Definition – Revenue represents amounts for catering and retail 
goods and services sold to customers excluding value added tax 
and similar items.

Comment – Total revenue decreased by 48.7% to £1,433.1m (at 
actual exchange rates) following the significant impact of Covid-19 
on passenger numbers across all of our markets. 

Strategic priorities    1   2
Definition – Revenue at constant currency eliminates the impact 
of foreign exchange rates on reported revenue. Constant currency 
is based on average 2019 exchange rates, weighted over the financial 
year by 2019 results.

Comment – Revenue decreased by 47.9% in 2020 on a constant 
currency basis, comprising like-for-like fall of 50.8% and net 
contract gains of 2.9%.The overall impact on revenue of the 
movement in currencies (principally the Euro, US Dollar, Swedish 
Krona, Norwegian Krone and Indian Rupee) was -0.8%.

Like-for-like sales (%)

Underlying operating profit/(loss)* (actual currency – £m ) 

3.7%

3.0%

3.1%

2.8%

1.9%

-50.8%

2015

2016

2017

2018

2019

2020

Strategic priorities    1
Definition – Like-for-like sales represent revenues generated in an 
equivalent period in each financial year in outlets which have been 
open for a minimum of 12 months. Units temporarily closed as a 
result of Covid-19 have not been excluded for the purposes of the 
like-for-like calculation.

Revenue in outlets which have been open for less than 12 months 
are excluded from like-for-like sales and classified as contract gains. 
Prior period revenues in respect of closed outlets are excluded from 
like-for-like sales and classified as contract losses.

Comment – Like-for-like sales fell by 50.8% due to the impact of 
Covid-19. Following a good first quarter, like-for-like sales were 
impacted by the spread of the virus across the world, resulting in the 
effective shut down of the global travel market. 

195.2
+19.8%

221.1
+13.3%

162.9
+34.2%

97.4
+10.1%

121.4
+24.6%

-211.7

-195.7%

2015

2016

2017

2018

2019

2020

*Stated on a Pro forma IAS 17 underlying basis. Refer to section on Alternative
  Performance Measures (APMs) on page 31 for further details

Strategic priorities    1   2   3   4
Definition – Pro forma IAS 17 underlying operating profit / (loss) 
represents revenue less operating costs which exclude a number 
of items which are not considered reflective of the normal trading 
performance of the business, and are considered exceptional 
because of their size, nature or incidence. Refer to note 7 for further 
details of non-underlying items.

Comment – Pro forma IAS 17 underlying operating loss for the 
year was £211.7m, a decrease of 195.7% compared to the prior 
year on both constant currency basis and at actual exchange 
rates. Statutory operating loss was £363.9m (2019: £219.2m 
profit), reflecting various non-underlying items totalling £48.5m 
(2019: £1.9m) which have been discussed further in note 7.

SSP Group plc Annual Report and Accounts 202031

Alternative performance measures
The Directors use alternative performance measures for analysis as they believe these measures provide additional useful information on the 
underlying trends, performance and position of the Group. The alternative performance measures are not defined by IFRS and therefore may 
not be directly comparable with other companies’ performance measures and are not intended to be a substitute for IFRS measures. 

Revenue growth
As the Group operates in over 30 countries, it is exposed to translation risk on fluctuations in foreign exchange rates, and as such the Group’s 
reported revenue and operating profit will be impacted by movements in actual exchange rates. The Group presents its financial results on a 
constant currency basis in order to eliminate the effect of foreign exchange rates and to evaluate the underlying performance of the Group’s 
businesses. The table below reconciles reported revenue to constant currency sales growth, like-for-like sales growth, net contract gains/
(losses) and the impact of acquisitions where appropriate.

(£m)

2020 Revenue at actual rates by segment

Impact of foreign exchange

2020 Revenue at constant currency1

UK

410.1

0.6

410.7

Continental 
Europe

North 
America

558.2

15.5

573.7

274.9

3.2

278.1

RoW

189.9

2.5

Total

1,433.1

21.8

192.4

1,454.9

2019 Revenue at actual rates

840.5

1,036.9

533.4

383.8

2,794.6

Constant currency sales (fall)/growth

(51.1)%

(44.7)%

(47.9)%

(49.9)%

(47.9)%

Which is made up of:

Like-for-like sales growth2

Net contract gains3

(51.2)%

(48.2)%

0.1%

3.5%

(51.1)%

(44.7)%

(53.1)%

5.2%

(47.9)%

(53.5)%

(50.8)%

3.6%

2.9%

(49.9)%

(47.9)%

1
  Constant currency is based on average 2019 exchange rates weighted over the financial year by 2019 results.
2 
Like-for-like sales represent revenues generated in an equivalent period in each financial period in outlets which have been open for a minimum of 
12 months. Units temporarily closed as a result of Covid-19 have not been excluded for the purposes of the like-for-like calculation. Like-for-like sales are 
presented on a constant currency basis.
3
  Net contract gains represent the net year-on-year revenue impact from new outlets opened and existing units permanently closed in the past 12 months. 
Net contract gains/(losses) are presented on a constant currency basis.

Underlying profit measures
The Group presents underlying profit/(loss) measures, including operating profit/(loss), profit/(loss) before tax and earnings/(loss) per share, 
which exclude a number of items which are not considered reflective of the normal trading performance of the business, and are considered 
exceptional because of their size, nature or incidence. The table below provides a breakdown of the non-underlying items in both the current 
year and the prior year. 

Operating costs

Impairment of goodwill

Impairment of property, plant and equipment

Impairment of right-of-use assets

Depreciation

IFRS 16 rent credit

Restructuring expenses

Amortisation of intangible assets arising on acquisition

Finance expenses

Effective interest rate charge and debt modification loss

Unwind of discount on obligation to acquire additional share of subsidiary undertaking

Foreign exchange (losses)/gains on revaluation of obligation to acquire additional share of subsidiary undertaking

Other

Taxation

Tax credit on non-underlying items

Total non-underlying items

IFRS 16 
2020
£m

IAS 17 
2019
£m

(33.0)

(38.4)

(38.2)

(6.2)

91.9

(22.7)

(1.9)

(48.5)

(5.4)

–

–

(0.1)

(5.5)

4.4

(49.6)

–

–

–

–

–

–

(1.9)

(1.9)

(2.2)

(0.3)

(1.6)

–

(4.1)

1.4

(4.6)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements32

KEY PERFORMANCE INDICATORS CONTINUED

Further details of the non-underlying operating items have been provided in the Financial Review section on page 22. 
 Furthermore, a reconciliation from the underlying to the statutory reported basis is presented below:

Operating (loss)/profit (£m)

Operating margin

(Loss)/profit before tax (£m)

(Loss)/earnings per share (p)

2020 (IFRS 16)

Non-
underlying 
items

Underlying

2019 (IAS 17)

Non-
underlying 
items

Total

Underlying

(315.4)

(22.0)%

(371.8)

(68.0)

(48.5)

(3.4)%

(54.0)

(8.1)

(363.9)

(25.4)%

(425.8)

(76.1)

221.1

7.9%

203.2

29.1

(1.9)

(0.1)%

(6.0)

(1.0)

Total

219.2

7.8%

197.2

28.1

Furthermore, it should be noted that the Group adopted IFRS 16 ‘Leases’ on 1 October 2019 using the modified retrospective approach to 
transition. In accordance with the standard, the prior year figures have not been restated and as a result comparison with the prior year is 
distorted. However, in order to provide a meaningful comparison with prior year, which was accounted for under IAS 17 ‘Leases’, commentary 
has been included in the Business Review, Financial Review and other sections with reference to underlying profit measures computed in 
accordance with IAS 17. These are referred to as ‘Pro forma IAS 17’ measures. A reconciliation of key underlying profit measures to ‘Pro forma 
IAS 17’ numbers is presented below:

Underlying operating loss

Underlying loss before tax

Underlying loss per share (p)

Net debt

Pro forma 
IAS 17
2020
£m

(211.7)

(239.6)

(45.4)

Impact of
IFRS 16
2020
£m

(103.7)

(132.2)

(22.6)

IFRS 16
2020
£m

(315.4)

(371.8)

(68.0)

(692.0)

(1,348.6)

(2,040.6)

IFRS 16 increases the underlying operating loss, whereby the depreciation of the right-of-use assets of £305.3m is offset primarily by the 
reduced lease expense of £201.6m, resulting in a net charge to underlying operating loss of £103.7m. The interest charge on the lease 
liabilities of £27.8m and the loss from associates of £0.7m further increases the loss, giving the underlying loss before tax impact of £132.2m. 
The impact of IFRS 16 on net debt is primarily the recognition of the lease liability balance.

SSP Group plc Annual Report and Accounts 202033

RISK MANAGEMENT AND PRINCIPAL RISKS

Effective risk management is key to supporting  
the Group’s strategic objectives. 

The Board has overall responsibility for the Group’s risk management 
policies and internal control systems and is also responsible for 
reviewing their effectiveness. The management of risks is delegated 
to the business through a variety of committees that are responsible 
for reviewing and managing the procedures. We recognise that the 
procedures are designed to manage, rather than eliminate, the risk 
of failure to achieve business objectives as they can only provide 
reasonable, but not absolute, assurance against material errors, 
losses, fraud or breaches of laws and regulations.

Furthermore, the Board is responsible for ensuring that the Group 
maintains a strong capital base and adequate sources of funding at 
all times, in order to pursue its strategy of growth and the creation 
of long-term sustainable value for its shareholders. The Board has 
taken care to ensure that all relevant risks have been appropriately 
analysed and understood in the context of this strategy. The regional 
businesses operate within a Group-wide risk management 
framework, which allows the regional management teams to utilise 
their knowledge of their local markets as effectively as possible to 
deliver on the Group’s strategic priorities as set out on pages 8 and 9, 
whilst operating within the risk tolerance levels set by the Board.

Risk management framework
The Group’s risk management framework is designed to ensure that 
material risks throughout the business are identified and effectively 
managed on an ongoing basis. 

The Board confirms that there is an ongoing process for identifying, 
evaluating and managing significant and emerging risks faced by the 
Group. This process was in place throughout 2020 and up to the date 
of approval of this Annual Report, which meets the requirements of 
the guidance produced by the Financial Reporting Council. 

However, while the Group has continued to embed internal control 
and risk management further into the operations of the business and 
to deal with any areas of improvement which come to management’s 
and the Board’s attention, a key aspect of the last half year has been 
considering the processes in light of Covid-19 and appropriate 
adjustments given Covid-19’s impact on the Group (see page 36 for 
details of emerging Covid-19 risks). 

The Audit Committee has kept under review the effectiveness of the 
system of internal controls and has reported regularly to the Board. 
The key features of the risk management process are as follows:

•  The Group conducts an annual Risk Assessment and local 

management teams maintain country and regional risk registers. 
The regional/country registers cover the assessment of risks 
(including social, environmental, governance and ethical matters), 
any major changes in risks or new initiatives, and any current 
as well as future mitigation activities, which are discussed by 
the Executive Committee. The Group maintains a top down 
consolidated risk register which covers risks to the overall Group. 
Risks are evaluated in respect of their potential impact and 
likelihood, and key risks are highlighted to the Risk Committee and 
the Audit Committee;

•  The Board discusses and agrees the principal risks that are 

included in the Annual Report;

•  An annual risk management action plan is put in place to further 

enhance the Group’s risk management capability; 

•  The Group has established and rolled out a number of risk 

management polices including a Colleague Code of Conduct, 
a Whistleblowing Policy, an Anti-Bribery and Anti-Corruption 
Policy, a Prevention of the Facilitation of Tax Evasion Policy, a 
GDPR Compliance Policy, and various IT security polices, as well 
as training thereof, all of which are refreshed on an ongoing 
basis. Training has been provided to the Board and the senior 
management, which covers the obligations and behaviours of a 
UK listed company, including those relating to compliance, insider 
trading and market abuse;

•  The management of risk and compliance with associated policies  
is considered as part of the Group’s performance management 
systems; and

•  The Board considers social, environmental, governance and ethical 
matters in relation to the Group’s business as part of its Corporate 
Responsibility Strategy and assesses these when reviewing 
the risks faced by the Group. Further information regarding 
environmental and ethical matters is available on pages 12 to 19.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements34

RISK MANAGEMENT AND PRINCIPAL RISKS CONTINUED

The table on pages 36 to 41 summarises the principal risks and 
uncertainties to which the Group is exposed, and the actions taken 
to mitigate them. Risks are identified as ‘principal’ based on the 
likelihood of occurrence and the potential impact on the Group. 
The principal risks are listed in order of priority. 

Two new risks regarding liquidity and funding and impact of Covid-19 
have been added to the principal risks since last year. Two risks, 
relating to competitive intensity and business development 
capability and investment, are no longer considered strategic risks, 
and as such have been removed from the principal risks.

There were no changes to the Group’s internal controls over financial 
reporting that occurred during the year ended 30 September 2020 
that have materially affected, or are reasonably likely to materially 
affect, the Group’s reported financial position.

Approach to risk management following the onset of Covid-19
The impact of Covid-19 has been significant on SSP and has been 
detailed in various sections of the Strategic Report. As such, the 
narrative below should be read in conjunction with other sections of 
the Strategic Report to provide a better understanding of the risks 
and our response to Covid-19. 

Internal control framework
The Board has overall responsibility for the Group’s internal control 
framework and reviewing its effectiveness. The Audit Committee 
supports the Board generally in regularly reviewing the effectiveness 
of the Group’s system of internal controls.

It became clear at the start of the second quarter of the financial 
year that Covid-19 would become a global pandemic and would have 
a severe impact on all our regions. The Group management took 
decisive action to protect its staff and customers as well as the long-
term viability and survival of the business. 

The regional and country management teams are responsible for 
implementing internal control and risk management practices within 
their own businesses and for ensuring compliance with the Group’s 
policies and procedures.

During 2020, the Board reviewed the effectiveness of the Group’s 
risk management and internal controls systems. These reviews 
included an assessment of internal controls, in particular operational 
and compliance controls as well as their effectiveness, supported by 
reports from the internal auditor as well as the external auditor on 
matters identified in the course of their statutory audit work. 

In addition during the year, Deloitte, as internal auditor, carried out a 
Strategic Risk Assurance Review following the 2019 Risk Assessment 
process to determine the extent to which the highlighted mitigation 
activities had been implemented and to consider whether additional 
assurance activity is appropriate from internal audit. They confirmed 
that the mitigations for the strategic risks were being incorporated 
as a part of the senior management’s key oversight processes 
such as business performance and forecasting, Group Business 
Development and Group Investment Committee processes and New 
Plan initiatives.

From the outset of the pandemic, the Group established a Business 
Continuity Committee, led by the Group HR Director, to provide 
strategic leadership and to ensure the implementation of the 
requisite processes to mitigate risks arising out of the various 
potential Covid-19 scenarios. Group HR carried out a comprehensive 
review of government guidelines on health and safety and social 
distancing procedures to ensure customer and employee safety can 
be ensured as offices and units started to reopen following the initial 
closures. Liquidity and funding emerged as a significant risk during 
the period. 

SSP implemented various processes to effectively manage liquidity 
pressures including utilising the government support schemes, 
significant reduction in capital expenditure as well as implementation 
of salary reductions across senior management. Further detail on the 
impact of Covid-19 on our existing risks as well as mitigation plans 
has been set out in the principal risks section on page 36.

SSP Group plc Annual Report and Accounts 202035

The Group’s risk management framework 

Overall responsibility for the Company’s system of internal controls and risk management policies. 

Board

Audit Committee

The Audit Committee reviews procedures that relate to risk management processes and financial controls. The assessment of controls and 
risk management processes provide a reasonable basis for the Board to make proper judgements on an ongoing basis as to the financial 
position and prospects of the Group.

The Chairman of the Audit Committee reports to the Board on any matters that have arisen from the Audit Committee’s review of the way 
risk management and internal control processes have been applied. This includes insights from its review of the reports of the internal and 
external auditors.

•  Supports the Board by reviewing risk management processes 

•  Receives and reviews detailed risk registers, Control  

and financial controls.

Self-Assessment (CSA) results and internal audit reports.
•  Assesses the integrity of the Group’s financial reporting.

Risk Committee

Executive Committee

Disclosure Committee

Top down 
Oversight and 
leadership of risk 
management 
approach

Meets quarterly and operates under the 
management of the Audit Committee. 
Chaired by the CFO and comprises 
various senior management. Senior 
representatives from Deloitte attend in 
their internal audit capacity.

•  Reviews and updates risk registers.
•  Reviews operational risks, controls and KPIs 

on an ongoing basis.

•  Reviews results of the CSA process and 

internal audit reports.

•  Reviews the Group balance sheet.
•  Reviews the Group’s information security 

protocols.

•  Assesses safety management reports  

and initiatives.

•  Reviews internal reports required by the 

Group Anti-Bribery and Corruption Policy  
and assesses further actions and controls.
•  Reviews the Group’s strategy for privacy  

and GDPR compliance.

•  Reviews the Group’s activities in managing 

the risk of modern slavery.

Meets monthly and is chaired by the CEO. 
Composed of the Executive Directors and 
senior management (comprising regional 
CEOs and functional heads).

Composed of the CEO, CFO and 
Company Secretary.

Meets on an ad hoc basis.

•  Produces a detailed Budget annually  

•  Identifies information which requires 

disclosure under the Listing Rules, Market 
Abuse Regulations or the DTRs in a timely 
manner, to ensure that such information 
is properly considered and that such 
consideration includes whether the 
information should be disclosed.

in accordance with our financial 
processes. This is reviewed and  
approved by the Board. 

•  Keeps Budget under review pursuant 

to operational reports on a weekly and 
monthly basis in accordance with the 
Group’s financial procedures manual. 

•  Identifies and executes, subject to 

the necessary Board approvals, new 
strategic business opportunities and 
relationships.

•  Identifies and executes, subject to the 
necessary Board approvals, strategic 
business acquisition and divestment 
opportunities and major capital 
expenditure proposals.

•  Reviews the assessment of risks, as 
well as current and future mitigation 
activities at both the Group and regional/
country levels.

•  The CEO and CFO report to the Board on 
financial performance and key issues as 
they arise.

Group Finance

Financial Reporting

Group Investment Committee

•  Coordinates the risk management process (updates risk registers, 

•  Reviews and authorises material capital investments and 

assesses risk ratings and documents mitigating controls).
•  Conducts meetings with risk owners across the business.
•  Coordinates and consolidates local risk registers.
•  Along with the CEO and CFO, carries out regular trading and 

financial reviews to monitor the ongoing operations of the Group.

acquisitions proposed by the business.

•  Operates an annual post investment review process covering 

all acquisitions and capital expenditure approved by the Group 
Investment Committee.

Regional and Country Management

•  Implements internal control and risk management practices locally and ensures compliance with the Group’s policies and procedures.
•  Considers, updates and maintains local risk registers and risk maps.
•  Completes the annual CSA process, and proposes and follows up on action points to address any control gaps.
•  Submits requests for approval of controlled activities.
•  Compiles reports and maintains registers as required (e.g. ABC, safety, modern slavery and other compliance matters).

•  Carries out assurance activities to help inform the Board and committees of potential risk areas and mitigating controls.

Internal Audit

Bottom up 
Identification, 
assessment, 
mitigation and 
escalation 
of risks

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements36

RISK MANAGEMENT AND PRINCIPAL RISKS CONTINUED

Principal risks
Risks are identified as ‘principal’ on the basis of their likelihood of occurrence and their potential impact on the Group. Furthermore, 
our strategic priorities based on our five lever framework laid out below form the basis of Group-wide risk identification, assessment 
and discussions:

  1  Optimising our offer to benefit from the positive trends in our markets and driving profitable LFL sales;   2  Growing profitable new space; 
  3  Optimising gross margins and leveraging scale benefits;   4  Running an efficient and effective business; and   5  Optimising investment 
using best practice and shared resource.

The principal risks discussed in the table below are listed in order of priority. New risks have been added to the principal risks since last year 
regarding liquidity and funding and the impact of Covid-19.

 Risk increasing

 Risk decreasing

 No risk movement

Risk/Risk priority

Risk description

Mitigating factors

SSP has implemented effective processes to minimise 
liquidity pressures; for example, a significant reduction 
in capital spend and the furlough of colleagues, as well as 
salary reductions have been implemented across senior 
management.
Further, the Group did not declare an interim dividend, 
postponed its share buyback programme and completed a 
new equity placing in March 2020 (as well as a small placing 
in June 2020 to retain some of the final 2019 dividend as 
cash in the business).
Covenant amendments have been secured as further 
detailed in the viability statement on pages 42-43, and in 
the going concern note on pages 106-107. Management will 
remain in close dialogue with both lenders and USPP note 
holders and will seek further covenant amendments should 
the need arise. Liquidity and covenants headroom is closely 
monitored and stress tested.
SSP has also engaged in ongoing discussions with key 
advisors and lenders about access to alternative sources of 
finance in the future should this be needed in the medium to 
longer term.

The Group has implemented short-term cost reductions and 
a significant restructuring programme to reduce the cost 
base, while also improving short-term liquidity by the use of 
government support schemes, such as the UK’s Coronavirus 
Job Retention Scheme, reduction in capex spend and 
negotiating rent reliefs with its clients. There has also been 
a reduction in product range to further reduce supply chain 
complexity and costs. 
The Group CEO and CFO continue to carry out focused 
weekly trading reviews with country management teams. 
Management have also put in place rolling forecasts in 
place of quarterly forecasts to enable the Group to react to 
changes as they occur.
At the outset of the Covid-19 pandemic, the  
Group established a Business Continuity Committee to 
ensure that the Group had all the proper processes in place 
to mitigate the risks of a variety of Covid-19 scenarios. 
This was led by the Group HR Director with input from our 
internal auditor’s risk/crisis team. 
Group HR has led a comprehensive review of government 
guidelines on health and safety and social distancing 
procedures to ensure customer and employee safety can be 
ensured as offices and units start to reopen. 

1  Liquidity and 

funding 

New risk 

Strategic priorities

 4

2  Impact of 
Covid-19

New risk

Strategic priorities

   4  

Covid-19 has significantly reduced trading over an 
extended and uncertain timeframe. An inability to 
effectively respond and manage expenditure accordingly 
would impact the Group’s ability to operate within 
committed credit facilities.
The Group is reliant on the Covid Corporate Financing 
Facility (CCFF), and an inability to refinance the facility or 
draw down further funding tranches would further impact 
the Group’s ability to operate within committed credit 
facilities. The Group’s senior debt facilities, which mature 
in July 2022, will also need refinancing or extending in 
due course. There is also a risk of breaching covenants 
on existing financing facilities unless covenant waivers 
are secured from lenders. If the Group is unable to agree 
covenant waivers there is a risk that the lenders could 
require repayment of their financing commitments.

The pandemic has had a severe effect on the travel 
sector, which has been effectively closed in many of SSP’s 
markets, and there is a risk that the recovery in the travel 
markets may be prolonged due to ongoing restrictions 
for health and safety reasons and behavioural changes 
which might impact passenger numbers. In the Air sector 
most industry analysts expect that there will not be a 
recovery to pre-Covid levels of activity until 2023 or 2024. 
The principal reasons for this will be a potential loss of 
business travel, as companies look to restrict travelling and 
promote video-conferencing, which has proven effective 
during the pandemic, and a reduction in long haul travel, as 
a consequence of airline capacity reductions and safety 
concerns. In the Rail sector, there may also be some longer 
term impacts on passenger numbers as a consequence the 
accelerated trend towards working from home, which has 
proven effective for many firms and their employees, and 
will affect commuter travel which is important for SSP’s  
rail operations.
The risks to SSP are that passenger volumes may not 
return to pre-Covid levels, and therefore impact sales 
potential, leaving some outlets and contracts operating 
at uneconomic levels of sales, given the fixed operational 
cost base. There is also a risk that there is greater pressure 
from clients to pay fixed minimum guaranteed rents, 
even at lower passenger volumes, or open more outlets at 
individual sites than is commercially optimal for SSP.
Furthermore there is a risk that some of the actions 
taken by SSP to trade through the pandemic, notably the 
organisational restructuring undertaken in many countries, 
may leave the business under-resourced for a recovery in 
demand and remove key management capabilities. 
As a consequence of Covid-19 the Group has been required 
to adopt new health and safety protocols and operational 
standards (e.g. to meet social distancing regulations) 
in order to protect its staff and customers. All of these 
potentially lead to higher operational costs and carry 
compliance risks. 

SSP Group plc Annual Report and Accounts 2020 
  
37

Risk/Risk priority

Risk description

Mitigating factors

The Group operates in the travel environment where 
external factors such as the general economic and 
geopolitical climate, levels of disposable income, 
weather, changing demographics and travel patterns 
could all impact both passenger numbers and consumer 
spending. There is a risk that the Group is unable, or 
poorly placed, to respond to these external events.
The travel environment is vulnerable to acts of 
terrorism or war, an outbreak of pandemic disease, or 
a major and extreme weather event or natural disaster 
which could reduce the number of passengers in 
travel locations.
Tourism and business travel have been materially 
impacted by Covid-19 resulting in a direct business 
impact due to the downturn in the global economy. 
while also increasing the risk of economic downturn 
in the global economy. The crisis will be more acute 
in countries with a high level of debt and dependency 
on tourism, e.g. Greece and Spain, and the timeline to 
recovery in the travel sector is uncertain.
Further, Covid-19 has exacerbated risk to airline 
stability, which had previously been increasing, e.g.  
the failure of Jet Airways and impact of Boeing Max 
737 grounding.
Increased protectionist trade policy and tariffs could 
result in cost inflation, particularly in the US. Public 
concern over climate change may impact air travel, 
either directly or through government policies. 

The Group’s operations are dependent on the terms 
of airport and railway station concession agreements. 
Growth (and maintenance of market share) is 
dependent on the Group’s ability to retain existing 
concession contracts and win new contracts from 
either new or existing clients. 
Covid-19 has resulted in a reduction in tenders, thus 
reducing this risk in the short term. However, rent relief 
negotiations may result in friction, especially for reliefs 
sought beyond the near term. Unsuccessful rent relief 
negotiations may force the Group to exit units that are 
no longer viable.
Moreover, as trading recovers from Covid-19 impact, 
there may be tensions over the timing of reinstatement 
of suspended capital expenditure programmes given 
the ongoing pandemic and unit closures.
Resource reductions made in response to Covid-19 
may result in reduced operational standards, impacting 
relationships with clients and franchise partners in the 
medium term.

Brexit may have an adverse impact on the wider 
economic environment in the UK and across the EU, 
resulting in weaker consumer spending in the travel 
food and beverage markets. It would also impact the 
travel sector directly if any restrictions in the freedom 
of industrial air travel between the UK and EU countries 
come into force. 
The potential depreciation of the pound could lead to  
cost inflation pressures, particularly in the food 
commodity markets.
Potential restrictions on mobility of EU nationals post-
Brexit may limit the availability of labour resource in 
the UK in the long term.
These risks may be compounded in the case of 
a ‘no deal’ Brexit which could further reduce the 
attractiveness of the UK for investment.

3  Business 

environment and 
geopolitical 
uncertainty

Strategic priorities

   1    2

4  Retention 
of existing 
contracts

Strategic priorities

 1    2  

5  Impact of Brexit

Strategic priorities

   1    3

The Group monitors the performance of individual 
business units and markets regularly. The Executive 
Directors review detailed weekly and monthly 
information covering a range of KPIs, and monitor 
progress on key strategic projects with local senior 
management. Specific short- and medium-term actions 
are taken to address any trading performance issues 
which are monitored on an ongoing basis.
There has been greater focus on business continuity 
planning and recovery. The Business Continuity plan has 
been tested during this current crisis with staff working 
from home and has proved to be effective.
The Group has been conducting research to understand 
changing requirements of customers in light of the 
pandemic to better tailor our offer to their needs.

The Group’s local management structures in all its major 
geographies allow it to maintain strong relationships 
with its clients and to monitor performance in close 
partnership with its clients’ management teams.
Further, the Group has an established contact strategy 
with key clients to establish and/or maintain ongoing 
relationships. These are discussed between Group and 
local management on a regular basis.
Management has actively engaged with clients on 
a reopening programme to ensure that units can be 
reopened profitably.
The Group conducts regular online and interview- 
based client surveys to ensure any concerns are  
being addressed.

The Group carefully monitors the ongoing negotiations 
of the UK’s exit from the EU through its Brexit risk 
mitigation committee. 
The Group maintains a global portfolio and regularly 
monitors the impact of foreign exchange fluctuations  
on its cash flows, mitigating the impact from foreign 
exchange risk.
The Group’s pricing and range initiatives are driven 
by continuous monitoring of consumer spending 
benchmarks. 
Various gross margin initiatives, including recipe  
re-engineering and procurement rationalisation 
continue to be pursued, to mitigate the impact of 
cost inflation.
The Group continues to develop its UK recruitment 
strategy to ensure SSP is positioned as an attractive 
employer in the UK during the store reopening 
programme. There is also an ongoing focus on labour 
flexibility and productivity to improve retention rates 
post Brexit. An increased focus on technology initiatives 
during the Covid-19 recovery stage will help reduce 
demand for labour as units open. 

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38

RISK MANAGEMENT AND PRINCIPAL RISKS CONTINUED

Risk/Risk priority

Risk description

Mitigating factors

6  Senior 

management 
capability and 
retention

Strategic priorities

 4

7  Regulatory 
compliance

Strategic priorities

  1    2

The performance of the Group depends on its ability  
to attract, motivate and retain key employees. The 
skills developed in our business are highly attractive  
to other companies, which regularly target our staff 
for recruitment.
Given the impact of Covid-19 and the increasing risk 
over staff retention, particularly for senior employees 
with transferable skills, insufficient senior capability 
risk has increased over the prior year. Additionally, 
there continues to be a risk that the Group may not have 
sufficient resources in various functions including in 
legal, finance and IT, to meet the changing and complex 
needs of an international business as it adapts and 
recovers from the impact of Covid-19.
It may also be difficult to attract senior employees as 
the travel food sector will be considered riskier in the 
short to medium term.

The laws and regulations governing the Group’s 
industry have become increasingly complex across 
a number of jurisdictions and a wide variety of 
areas, including, among others, labour, employment, 
immigration, security and safety, bribery and 
corruption, tax evasion, modern slavery, competition 
and antitrust, consumer protection, data protection, 
licensing requirements and related compliance. There  
is a risk that the Group fails to comply with such laws 
and regulations.
The UK Corporate Governance Code 2018, certain 
amendments to the Companies Act and IFRS 16 are 
applicable to SSP’s current financial year. These new 
requirements create a disclosure and reporting risk in 
the financial statements as well as reputational risk if 
the new rules are not properly implemented.
Covid-19 has resulted in an additional compliance 
burden due to the increased health and safety 
protocols to be observed for colleagues and customers, 
use of government support programmes (e.g. furlough 
schemes) and an increased focus on good governance. 
Reduced staffing and employees being placed on 
furlough, and an increase in reliance on external 
advisors, has also led to an increased compliance risk, 
slightly offset by the extension of compliance deadlines 
.

The Remuneration Committee reviewed the 
remuneration for senior management in light of 
Covid-19 with the aim of ensuring that the reward offer 
is designed to attract, retain and motivate the key 
personnel required to run the Group effectively. In light 
of Covid-19 and the resulting increased recruitment 
and retention risk, the Group has developed revised 
incentive schemes for senior management, e.g. a revised 
LTIP structure. 
The Group also continues to review key roles and 
succession plans at a country and at a Group level. The 
Group carries out an annual talent mapping exercise 
to identify candidates for future roles and continues 
to invest in additional resources to support change 
initiatives and career development programmes.

The Group has procedures and processes in place to 
ensure compliance with local laws and regulations. The 
Group may obtain external advice to supplement the 
in-house legal and compliance team.
The Group has a number of key compliance polices 
(e.g. Anti-Bribery and Anti-Corruption) for which 
training has been rolled out internationally. This is 
continually being reviewed and updated to improve 
controls and monitoring. The Group’s procedures 
under its compliance policies include regular reporting 
by the businesses to the Risk Committee and regular 
monitoring by internal audit. All alleged breaches of the 
Group’s policies are investigated. 
GDPR compliance is determined and managed locally 
but is overseen by a steering committee, comprising 
leadership from Group HR, Group IT, Commercial 
and Legal. The Group’s Global Privacy development 
programme is temporarily on hold in light of Covid-19, 
however, with advice from its external advisors, the 
Group has adopted a short-term simplified controls 
programme for FY 2021. 
Related to IFRS 16, a new software solution has been 
implemented to ensure correct computation of the 
impact on the financial statements. Increased frequency 
of reviews from country CFOs have ensured that risks 
related to completeness and accuracy of the numbers 
is mitigated.
Following the onset of the Covid-19 pandemic, the 
Group’s internal, legal and finance teams (supported 
by the Business Continuity Committee) have worked 
closely with the local business teams to assess the risk 
of non-compliance with laws and contracts arising from 
the crisis and to advise on mitigating actions (including 
operational protocols to safeguard our various 
stakeholders). 

SSP Group plc Annual Report and Accounts 2020 
 
39

Risk/Risk priority

Risk description

Mitigating factors

Food safety and integrity are vital for our business. 
The preparation of food and maintenance of the 
Group’s supply chain require a base level of hygiene, 
temperature maintenance and traceability. Non-
compliance with food safety laws or failure to 
effectively respond to a food safety incident, can 
expose the Group to significant reputational damage 
as well as possible food safety liability claims, financial 
penalties and other issues. 
Proper management of allergens remain in the industry 
spotlight. From October 2021, foods that are pre-
packaged for direct sale in the United Kingdom will 
need to have a label with a full ingredients list with 
allergenic ingredients emphasised within it (commonly 
referred to as ‘Natasha’s Law’). 
An increase in NGO activism and UK public awareness 
has seen increased pressure to reduce the use of 
plastics in the food and beverage (F&B) industry. 
Network Rail has stated that F&B units must be plastic-
free at their sites by 2020. Switching to non-plastic 
alternative materials could have significant cost impact 
on the business. There is also the risk of additional 
levies being imposed by the government on the use  
of plastic.

Approximately half of the Group’s employees are subject to 
collective bargaining agreements. These are principally in 
France, Germany, Spain, Denmark, Finland, Norway, Sweden 
and the United States.
The Group is also subject to minimum wage requirements 
and mandatory healthcare subsidisation in some of the 
jurisdictions in which it operates, notably North America, the 
United Kingdom and China. Furthermore, in the US, costs 
have continued to increase due to the Fair Labor Standards 
Act (‘FLSA’) as well as the immigration policy which has had 
an adverse impact on the supply of labour. There is a risk that 
the Group is unable to offset the cost impact of the above on 
its overall labour costs,
There is also a risk that governments will seek further 
employee protections as a result of Covid-19, which could 
negatively impact the Group’s base costs.

There is a risk that the Group becomes exposed to 
information security, cyber threats, e.g. threats detailed 
in the Payment Card Industry Data Security Standards 
(PCIDSS) as well as ransomware attacks, particularly in light 
of increased homeworking of its head office staff. 
The Group has commenced a major programme to 
implement SAP Inventory and Finance systems which can 
risk significant operational disruption. There is a risk that 
the speed of implementation is negatively impacted by the 
Covid-19 recovery process. 
As the Group adapts to the post Covid-19 way of doing 
business, there is likely to be an increased focus on 
technology solutions and there is a risk that the Group is 
unable to make the right investment of time, capital and 
resource into such programmes.
Reduction in resource as part of Covid-19 response may 
generally increase pressure on IT teams.

8  Food safety 
and product 
compliance

Strategic priorities

  1    2

9  Labour laws 

and unionisation

Strategic priorities

  4  

10  Information 
security and 
stability

Strategic priorities

 4    5  

The Group has implemented a global safety 
management programme, setting minimum standards 
of health and safety, fire safety and food safety across 
all its operations and requiring periodic reporting 
of performance and incident statistics. Within this 
management programme are food safety standards 
which include processes to monitor the supply chain and 
to manage allergens. All SSP country operations are 
required to report on all food safety incidents (including 
allergens) on a periodic basis to the Risk Committee, 
which reports on global safety performance to the Audit 
Committee every six months. 
SSP UK & Ireland currently controls allergen 
management within the supply chain, supported by staff 
training and unit audits. All operational staff undertake 
allergen training as part of mandatory training upon 
commencement of employment in unit. All units are 
subject to an unannounced ‘Safe and Legal’ audit by 
the Health and Safety team on a 12-monthly cycle. Full 
technical guidance and clarity of scope of Natasha’s 
Law is expected to be provided by the Food Standards 
Agency. The UK allergens working group set up last year 
is currently checking which products are in scope,  
and sourcing an IT platform to support allergen data  
and labelling.
Ongoing reviews of operations are being carried out 
in the UK to determine plastic-free feasibility and 
opportunities.

The Group works proactively with all of its unions to ensure 
that the various collective bargaining agreements are 
appropriate for the Group and therefore minimise 
commercial risks.
The Group is continually reviewing the impact of changes in 
remuneration structures in developing mitigating strategies 
across the Group. The reviews include the ongoing impact of 
the National Living Wage and the Apprenticeship Levy in the 
United Kingdom, and the impact of healthcare legislation and 
FLSA in the United States.
The Group’s strategic plan in response to Covid-19 includes 
initiatives to improve labour efficiency and profitable 
reopening of units with continued focus on roll-out of 
technology solutions to such as self order Kiosks and order at 
table to reduce costs.
Owing to the job losses due to Covid-19, there might be 
increased labour supply in the short to medium term which 
may mitigate some of the risk of the ongoing labour inflation.

The Group has developed extensive IT disaster recovery 
and information security policies and practices, to ensure 
that these meet the changing landscape. These are regularly 
discussed and reviewed by the Risk and Audit Committees as 
well as the Board.
The Group’s new Security operation centre became 
operational in September 2020 (as part of the Company’s 
Cyber Security Programme). This will help to reduce time to 
detect and respond to incidents (spam, malware attacks, 
phishing emails, etc.). Additional layers of protection to 
prevent ransomware impacting critical files on servers have 
been added. The Group has also rolled out cyber security 
training across the business to reinforce data protection 
responsibilities and cyber risks. 
The Group’s segmental business model and IT systems 
structure help to ensure that potential cyber attacks are likely 
to remain isolated locally rather than impact the entire Group.
A clear governance and management structure has been 
set up for the SAP project implementation including the 
engagement of a SAP preferred partner for the roll-out 
 which has significant experience of implementing SAP at 
large companies.
In light of the increased working from home by head office 
colleagues, the Group has increased the roll-out of the new 
modern workplace technology to improve security of our 
laptops across the business (e.g. multi-factor authentication, 
encryption of all data on hard disks, etc.). 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements 
 
 
40

RISK MANAGEMENT AND PRINCIPAL RISKS CONTINUED

Risk/Risk priority

Risk description

Mitigating factors

11  Benefits 

realisation 
from efficiency 
programmes 

Strategic priorities

 3    4    5  

12  Changing client 
behaviours

Strategic priorities

  1    2

13 Outsourcing 
programmes 

Strategic priorities

  5

14  Tax strategy 

Strategic priorities

  1    2

The Group is continuously seeking new programmes to 
improve efficiency. There is a risk that these programmes 
may be difficult to implement due to complexity, and 
furthermore that they could fail to deliver the desired 
benefits, e.g. labour efficiency and minimising waste 
and loss.
The impact of Covid-19 restructuring has been significant 
and may lead to loss of momentum on technology 
enhancements and capital investment that are required for 
sustainable growth. This may be compounded by the loss 
of resource in areas such as commercial, waste and loss, 
procurement and labour management. 

Changing client requirements, such as splitting tenders 
across two or more providers, seeking new income 
streams through pouring rights agreements, partnering 
with operators in joint ventures, developing third party 
purchasing models and favouring franchise and local brand 
operators or partnering directly with brand owners or 
increased health and safety monitoring requirements,  
may adversely affect the Group’s business and /or  
profit margins.
 Furthermore, new tender processes can be more 
complex and demand increased rents. However, Covid-19 
is expected to result in a reduction in new tenders and 
increased flexibility as clients aim to get through the 
downturn.

The Group may fail to execute outsourcing projects 
effectively, resulting in business as usual being 
disrupted and the introduction of new third party risks.
Furthermore, any benefits expected from the 
outsourcing programme may not be realised.
Staff turnover at outsourcing partners may be 
impacted by Covid-19. 

The Group may suffer reputational damage if 
customers, clients and/or suppliers believe that 
the Group is engaged in aggressive or abusive 
tax avoidance.
There is a risk that the Group may not be tax compliant 
due to complicated local tax laws across different 
geographical territories. Covid-19 support schemes 
(e.g. furlough) have further increased the tax 
compliance burden.
There is an increased focus on tax governance from the 
tax authorities, including the integration of systems 
with tax authorities. There continues to be more 
investment from OECD into Base Erosion and Profit 
Shifting (BEPS) related initiatives. There is a risk that 
there could be wholesale changes to how taxation 
systems work based on the data gathered in the future. 
This is also driving digitisation resulting in a cost and 
complexity impact. 

The Group’s strategic plan in response to Covid-19 is being 
implemented with focus on guiding the business strategy 
through the Covid-19 period to ensure evaluation of the  
overall cost structure. This includes various initiatives such  
as simplification of product offering and profitable 
reopening of units. 
The Group has completed a detailed evaluation, planning and 
partial implementation of its major change programmes, 
and adapts and responds to feedback on an ongoing basis.
To aid these programmes, the Group continues to utilise 
specialist expertise in the business where required, both at a 
Group and at a country level.
Group IT also provides support for project management and 
implementation, using agreed standard business processes  
and controls.

The Group has in place a clear ‘SSP Value Proposition’ that it 
presents to the client to address this risk.
Senior Group commercial management works closely with 
country management teams to enhance and clarify the 
Group’s proposition to its clients. There is greater  
focus on developing internal concepts to reduce complexity 
and costs. 
The Group’s contact strategy with key stakeholders 
and clients helps to mitigate this risk. This is informed by 
its annual client survey, which is carried out by an 
independent party.

The Group continues to utilise specialist resources in the 
business to manage implementation and transition projects, 
and it continues to use external advisors to provide input 
into the management of risks in such projects.
The Group has temporarily scaled down some outsourced 
resources to match reduction in business operations in light 
of Covid-19. This process has been well managed.
There are also monthly and quarterly reviews with 
outsourcing partners focusing on efficiency and costs to 
ensure shared services are being appropriately managed. 
Performance feedback is reported to the Executive 
Committee and the Risk Committee on a regular basis.

The Group has a tax management policy which is based on 
the Board’s guidance to adopt a low-risk tax strategy.
The Group also regularly reviews its tax priorities and has 
done so in light of the Covid-19 pandemic (for example, 
the Eat Out to Help Out scheme was successfully rolled 
out at short notice). There is also increased oversight and 
monitoring of key tax issues within divisions by the Group 
tax team.
Increased disclosure of tax policy and tax payments in Group 
financial documents.

SSP Group plc Annual Report and Accounts 2020 
 
 
 
41

Risk/Risk priority

Risk description

Mitigating factors

15  Maintenance/ 

development of 
brand portfolio

Strategic priorities

  1    2

16  Expansion into 
new markets

The Group’s success is largely dependent upon its ability to 
maintain its portfolio of proprietary brands and the brands 
of its franchisors, as well as the appeal of those brands to 
clients and customers.
The loss of any significant partner brands, the inability to  
obtain rights to new brands over time or the diminution in 
appeal of partner brands or the Group’s proprietary brands, 
could impair the Group’s ability to compete effectively in 
tender processes and ultimately have a material adverse 
effect on the Group’s business.
The risk has reduced over the prior year as, in light of 
Covid-19, there have been no significant new brand 
openings during the year. In the short term the need for new 
brands has reduced due to the economic disruption caused 
by Covid-19. There is however, a risk that some of our brand 
partners may fail during the ongoing pandemic resulting  
in adverse financial and reputational consequences for  
the Group. 

Historically, the Group’s strategy has involved 
expanding its business in developing markets. The 
political, economic and legal systems and conditions 
in these markets are less predictable than in countries 
with more developed institutional structures, 
subjecting the Group to additional commercial, 
reputational, legal and compliance risks. 
However, this risk has reduced due to the ongoing 
impact of Covid-19 as entering new markets in the 
short to medium term is unlikely. However, Covid-19 
may extend the time period over which new businesses 
can reach profitability after the initial set-up.

Strategic priorities

  1    2

In light of Covid-19, to provide greater support to the 
regions, the top 10 franchise brand negotiations are being 
handled by the Group centrally. There are also ongoing 
negotiations with franchise brand partners to obtain better 
terms, which have been accelerated due to the need to 
respond to Covid-19.
The Group continues to work closely with its partner brands, 
particularly in light of Covid-19, to maximise the roll-out 
of operational efficiencies to ensure units are opening 
profitably despite lower passenger numbers.
The Group will continue to carry out customer research into 
passengers’ needs as necessary to ensure its brands and 
concepts have the right offer in the post-Covid-19 world. 
Finally, the Group continuously looks to strengthen the 
depth and breadth of its brand partners as well as to reform 
and strengthen its own proprietary brands.

The Group has strong management teams in developing  
markets where this risk exists. In addition, the Group adopts  
a joint venture model in certain new territories to provide 
access to existing local infrastructure and expertise,  
as well as to help mitigate the risk inherent on entering  
new territories.
The Group has clearly defined authorisation procedures for 
all contract investments, to ensure that they are consistent 
with the objectives set by the Board and that they fully 
consider and evaluate the risks inherent in expansion 
into new locations and territories. The Group works with 
in-house and external advisors to ensure the risks of doing 
business in developing markets are identified and where 
possible, mitigated before entering those markets. This 
includes appropriate due diligence of potential joint venture 
and other local partners.
The Group legal team works closely with country legal 
and operational teams to support business development 
activities and to ensure compliance with local requirements.
The risk of working in developing markets is also monitored 
by the Risk Committee, Group Investment Committee and 
the Audit Committee.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements 
 
42

RISK MANAGEMENT AND PRINCIPAL RISKS CONTINUED

Viability statement
SSP Group’s operations are managed on a regional basis and are 
primarily focused on the airport and railway station food and 
beverage sales markets. As detailed on page 4 (‘Our marketplace’), 
those markets benefit from a number of long-term structural 
growth drivers and we are confident that this will remain the case 
looking forward, despite the impact of Covid-19 in the short and 
medium term. Our business model is focused on meeting the food 
and beverage needs of our clients and customers in the complex and 
challenging environments in which we operate. As explained further 
on page 4, SSP has a number of structural advantages that we believe 
place us in a strong position to capitalise on the recovery in our 
markets when it comes.

The UK Corporate Governance Code requires that the Board issue a 
viability statement confirming that it has a reasonable expectation 
that the Company can operate and meet its liabilities for the 
foreseeable future. The Board is required to assess this viability over 
a period of greater than twelve months, taking into account a number 
of key factors, including its principal markets, its business model 
and its strategy as outlined above, together with its current position 
and principal risks and uncertainties.

As has been the case in previous years, the Directors have assessed 
the Group’s prospects and viability over a five-year planning cycle. 
As the business is now globally established within a fairly mature 
yet dynamic market, the Directors believe that forward planning 
over this longer time horizon is appropriate, particularly as this 
period encompasses what is anticipated to be a full recovery in 
passenger numbers across our principal markets following the 
impact of Covid-19.

The assessment process and the impact of Covid-19
The Directors perform an assessment of the Group’s prospects 
through its annual strategic and financial planning process. 
This process is led by the CEO and CFO in conjunction with the 
Executive Committee and the country management teams. 
The results of the assessment are then summarised within the five-
year strategic plan (the Medium Term Plan or MTP), which is discussed 
and approved by the Board annually. The most recent MTP, which 
covers the period from 2021 to 2025, was approved in July 2020.

The impact of the global Covid-19 pandemic has created a level of 
uncertainty in our markets which has been significant and far-
reaching. While the Directors firmly believe that the demand for travel 
in all of our principal markets will return to pre-pandemic levels in the 
medium term, the exact pace and timing of that recovery remains 
uncertain. As such, the MTP included a number of scenarios reflecting 
different rates of recovery for 2021 and 2022, and these scenarios 
have been further refined over the subsequent five months as the 
immediate impact of the virus, and the related government-imposed 
lockdown restrictions, has become clearer. Unusually, and in contrast 
to previous years, it has been easier to develop longer-term scenarios 
based on external forecasts and assumptions around a recovery of 
passenger numbers in the travel sector, than to develop short-term 
scenarios, given the high levels of uncertainty surrounding current 
national lockdowns and the pace of roll-out of vaccines and other 
measures such as testing and tracing.

Since the global escalation of the virus in March, management’s 
response has been to take decisive action to protect cash, minimise 
costs and raise additional liquidity to allow us to operate throughout 
even our most pessimistic trading scenario. This action to increase 
liquidity included a £209m equity placing in late March 2020, 
followed shortly afterwards by securing access to the Bank of 
England’s Covid Corporate Financing Facility (CCFF), under which 
facility we are permitted to draw up to £300m. In addition, the Group 
also secured access to a number of additional smaller liquidity 
lines, including government-backed facilities in France, Spain and 
Switzerland, providing a further £44m.

As well as raising this additional funding, we have taken a number 
of further steps to minimise operating costs while sales remain at 
the current low levels. Furthermore, we have also taken action to 
defer all non-essential capital expenditure, to agree rent waivers and 
deferrals with our clients, to suspend our previously announced share 
buyback programme and to negotiate with our lending banks a two-
year deferral of term loan amortisation payments. The Board has also 
announced that the Company will not pay a dividend in respect of the 
current financial year.

At the end of the reporting period, the Group had approximately 
£520m of available liquidity, including cash of £185m and committed 
undrawn revolving credit facilities of £150m, as well as a further 
£175m available to be drawn down under the CCFF. The £150m 
revolving credit facility is committed until July 2022, while the Bank of 
England have confirmed that the Group can draw down the maximum 
£300m available to it under the CCFF for a period extending through 
to February 2022.

The Directors have reviewed the financial forecasts and funding 
requirements, reflecting all of the mitigating actions outlined above. 
Their assessment of viability is outlined below.

Assessment of viability
For 2021, the Directors have reviewed a base case scenario which 
is consistent with the Board-approved 2021 Budget, adjusted for 
the lockdown across England announced by the UK Government on 
31 October, as well as significantly increased government-imposed 
restrictions in many other parts of Continental Europe which are 
likely to remain in place for the immediate future. The Budget reflects 
our expectations of ongoing challenging trading conditions for the 
remainder of this financial year, with sales recovering slowly during 
calendar year 2021 to approximately 60% of pre-pandemic levels 
by the end of this financial year. For 2022, the forecast assumes 
a further gradual recovery, albeit ending the year still below pre-
pandemic levels. We assume a recovery to broadly 2019 levels 
of sales by 2023, with organic growth in line with pre-pandemic 
norms thereafter.

Due to the extreme level of uncertainty created by the global 
Covid-19 pandemic, there remains a risk, notwithstanding the recent 
positive news on the development of potential vaccines, that further 
waves of the pandemic could affect our markets during 2021, leading 
to travel restrictions being imposed at short notice and reducing 
customer confidence in travel. Accordingly, a downside scenario has 
also been modelled, applying severe but plausible assumptions to our 
base case. This scenario assumes a further twelve week lockdown 
(in addition to the November lockdown), lasting from December until 
February. The downside scenario then assumes a gradual recovery, 

SSP Group plc Annual Report and Accounts 202043

but at a much slower pace than envisaged in our Budget throughout 
the second and third quarters of the current financial year. Only by 
the fourth quarter do our downside sales assumptions converge with 
those in our base case.

In both the base case and the downside case the Group would 
continue to have sufficient liquidity headroom based on the cash 
and available facilities as described above.

In addition to the action taken in the Spring to strengthen liquidity, 
the Group secured an agreement in May 2020 from SSP’s lending 
group of banks and its US private placement note holders to 
waive existing financial covenants, testing both interest cover and 
leverage, for the two testing periods covering the twelve months 
to 30 September 2020 and 31 March 2021. They agreed that 
these existing covenants would be replaced between the date of 
the agreement and 30 September 2021 by two new covenants, 
each tested monthly, with the first of these based on the Group 
demonstrating a minimum level of liquidity and the second based 
on the Group not exceeding a maximum level of net debt. For the 
testing period ending 30 September 2021 both the existing and new 
covenants would be relevant, with the Group returning to the existing 
covenants thereafter, once compliance with the existing covenants 
has been confirmed. 

In order to provide the maximum financial flexibility for the Group 
through this exceptionally challenging period, we have now agreed 
further covenant waivers and amendments covering the period up 
to March 2022. As was the case with the covenant amendments 
agreed in May, the existing financial covenant testing leverage has 
been waived, until reinstated in March 2022, with the two temporary, 
monthly-tested new covenants on minimum liquidity and maximum 
net debt introduced for a further six months from October 2021. 
For the testing period ending 31 March 2022 both the existing and 
new covenants would be relevant, with the Group returning to the 
existing covenants thereafter, once compliance with the existing 
covenants has been confirmed. In addition, we have agreed to an 
additional new covenant, testing minimum EBITDA thresholds 
for the six months ending 30 September 2021 and 31 December 
2021. Modified interest cover tests (calculated on a last six months 
basis) will also be applied at these two testing dates. All of these 
new covenant thresholds have been based on our most pessimistic 
trading scenario.

Although the Directors are confident that the Group has sufficient 
headroom to stay within the applicable new covenants for at least 
the next twelve months, they also recognise that there is likely to be 
continued disruption to travel markets during 2021, notwithstanding 
the recent vaccine developments, and as a consequence it is difficult 
to predict with confidence the overall impact of Covid-19 on the 
Group’s profitability in the twelve month period ending March 2022 
at this stage. Given this level of uncertainty, there are scenarios in 
which the Group could breach its existing interest cover and leverage 
covenants at the end of March 2022 and September 2022 when 
these tests are reinstated, as well as the minimum liquidity covenant 
when the CCFF is expected to be repaid in the first quarter of 2022. 

In such circumstances, the Directors took account of the fact that 
they would be able to raise additional liquidity prior to the repayment 
of the CCFF in early 2022, and that management would remain in 
close dialogue with both lenders and noteholders, and would seek 
further covenant waivers should the need arise. Nevertheless, 
the possibility of a covenant breach during the first quarter of 
calendar year 2022, together with the possible requirement to raise 
additional liquidity when the CCFF is repaid at that time, cannot be 
discounted, and as such represents a material uncertainty that may 

cast significant doubt on the Group’s and the Company’s ability to 
continue as a going concern.

The Directors have also performed a robust assessment of the 
Group’s principal risks, which can be found on pages 35 to 41. 
The risks are listed in order of priority. The risk descriptions explain 
why the related risks are important, and the Directors believe that the 
corresponding mitigating factors adequately address each risk, such 
that any residual risk falls within the Board’s risk tolerance.

Due to the severe impact of the pandemic in the travel and hospitality 
sector, two Covid-19 related risks, both of which are new additions 
to the risk register, are the most significant risks facing the Group 
at present. One of these reflects the operational challenges that 
Covid-19 has presented, while the other highlights the financing 
consequences, as outlined above.

One of the other key risks that the Group faces is Brexit. However, as 
a result of the business operations extending across 35 countries, 
the business is naturally hedged against a downturn and currency 
fluctuations in any one specific market. An orderly exit from the 
EU whereby a deal has been agreed is not expected to have a 
significantly adverse impact that may otherwise arise under  
a no-deal Brexit scenario.

Viability statement
After reviewing the current liquidity position, financial forecasts, 
stress testing of potential risks and considering the uncertainties 
described above, and based on the current funding facilities available, 
the Directors have a reasonable expectation that the Group will be 
able to continue in operation and meet its liabilities as they fall due 
over the five-year period of their assessment to September 2025. 
Nevertheless, as described above, the risk of a covenant breach 
cannot be discounted. Furthermore, if the impact of the pandemic 
is more severe or prolonged than modelled by the Directors, this 
could result in management action being required to secure ongoing 
liquidity for the business.

Going concern
These financial statements have been prepared on a going concern 
basis. As explained in note 1.2 on page 106, given the ongoing high 
level of uncertainty around the exact timing of the recovery in our 
markets as a result of the impact of Covid-19, there are scenarios in 
which the Group could breach its existing interest cover and leverage 
covenants at the end of March 2022 when these tests are reinstated, 
as well as the minimum liquidity covenant when the CCFF is expected 
to be repaid in the first quarter of 2022.

In adopting the going concern basis of preparation, the Directors 
took account of the fact that they would be able to raise additional 
liquidity during 2021, and that management would remain in close 
dialogue with both lenders and noteholders, and would seek further 
covenant waivers should the need arise. Nevertheless, the possibility 
of a covenant breach during the first quarter of calendar year 
2022, together with the possible requirement to raise additional 
liquidity when the CCFF is repaid at that time, represents a material 
uncertainty that may cast significant doubt on the Group’s and the 
Company’s ability to continue as a going concern, and that it therefore 
may be unable to realise its assets and discharge its liabilities in the 
normal course of business.

After reviewing the most recent projections and the sensitivity 
analysis and having carefully considered the material uncertainty 
and the mitigating actions available, the Directors believe that it is 
appropriate to prepare the financial statements on the going concern 
basis. The financial statements do not contain any adjustments that 
would be necessary if that basis were inappropriate.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statements44

BOARD OF DIRECTORS

Mike Clasper
Chairman

N *

Mike joined the SSP Board as 
an Independent Non-Executive 
Director on 1 November 2019 and 
was appointed Chairman following 
the 2020 AGM in February 2020. 
Mike has served on boards across a 
wide range of businesses. He brings 
significant and relevant experience, 
in particular an expertise in the 
airport and aviation services 
industries following his time as 
Chief Executive Officer of BAA plc. 

Previous experience:
Mike has held various senior 
executive positions including 
Chief Executive Officer of BAA plc, 
Operational Managing Director 
of Terra Firma Capital Partners 
Limited and President (Global 
Home Care & New Business 
Development) of Procter & Gamble 
Limited. In addition, Mike has 
held various non-executive roles 
including Chairman of HM Revenue 
& Customs and Which? Limited and 
Senior Independent Director of 
Serco Group plc and ITV plc.

External appointments:
Mike is currently Chairman of 
Coats Group plc and Chairman 
of Bioss International Ltd. Mike 
is also a Trustee of Heart Cells 
Foundation, a Governor of the 
Royal Shakespeare Company (RSC) 
and an Advisory Board member for 
Arora International.

Qualifications: 
Mike graduated from the 
University of Cambridge with an 
MA in Engineering.

Simon Smith
Chief Executive Officer 

Jonathan Davies
Chief Financial Officer 

Jonathan has been the Chief 
Financial Officer of SSP since its 
formation within Compass Group 
in 2004. Jonathan brings extensive 
financial experience to SSP and has 
spent over 25 years working within 
retail and FMCG companies.

Previous experience: 
Jonathan began his career in 
Unilever plc’s management 
development programme before 
joining OC&C, the strategic 
management consultancy, as a 
start-up in 1987, where he was 
part of its rapid growth and 
development to become a leading 
international consulting firm. From 
1995 to 2004 Jonathan worked for 
Safeway plc, where he was Finance 
Director on its Executive Board 
between 1999 and 2004.

External appointments:
Jonathan is a Non-Executive 
Director of Assura plc, where he is 
Senior Independent Director and 
Chairman of the Audit Committee.

Qualifications: 
Jonathan holds a degree in 
Chemistry from Oxford University 
and an MBA from INSEAD Business 
School, France.

Simon was appointed as Chief 
Executive Officer in June 2019, 
having joined SSP as Chief 
Executive Officer of the UK & 
Ireland region in 2014. Simon 
brings significant business and 
operational experience to the 
Board and has more than 25 
years’ experience in the retail and 
catering sectors.

Previous experience:
Simon began his career at 
Fenwicks before moving to Allders 
Department Stores, and then 
Safeway where he worked in both 
commercial and marketing roles. 
Before joining SSP, Simon was 
at WHSmith for 10 years, most 
recently as Managing Director 
of WHSmith’s travel division. 
He joined the travel division of 
WHSmith in 2004 and held the 
roles of Trading Director and 
Chief Operating Officer before his 
promotion to Managing Director. 
During his tenure, the travel 
division expanded to more than 20 
new international markets across 
Europe, India, the Middle East and 
Asia Pacific. 

In his previous role at SSP, in 
addition to running the UK 
business, Simon’s role broadened 
internationally, and he took full 
responsibility for the integration 
and development of the Company’s 
joint venture in India, Travel  
Food Services.

Qualifications:
Simon holds a first class Economics 
honours degree from Leeds 
University.

Carolyn Bradley
Senior Independent  
Non-Executive Director
A   R *

  N

Carolyn joined the SSP Board as 
an Independent Non-Executive 
Director in October 2018. Carolyn 
has extensive experience in 
marketing and, having worked in  
the retail industry for over 30 
years, brings a strong consumer 
focus. Carolyn brings significant 
board and board committee 
advisory experience to the Board.

Previous experience:
Carolyn spent over 25 years at 
Tesco, holding a number of roles 
including Chief Operating Officer 
for Tesco.com, Commercial 
Director for Tesco Stores and  
Tesco UK Marketing Director, 
before being appointed Group 
Brand Director in 2012. She was 
also a Non-Executive Director of 
Legal & General Group plc.

External appointments:
Carolyn is a Non-Executive  
Director of Majid Al Futtaim  
Retail LLC, Marston’s plc  
(Senior Independent Director),  
The Mentoring Foundation and 
B&M European Value Retail S.A. 
She is a trustee and Deputy 
 Chair of Cancer Research UK  
and a member of the Advisory 
Board of Cambridge Judge 
Business School.

Qualifications: 
Carolyn graduated from the 
University of Cambridge with  
an MA in English Literature.

Board Committees 

A   Audit Committee

R   Remuneration Committee

N   Nomination Committee

 *  Chair

SSP Group plc Annual Report and Accounts 202045

Ian Dyson
Independent 
Non-Executive Director 
A * R   N

Ian joined the SSP Board as an 
Independent Non-Executive 
Director in April 2014. Ian brings 
significant financial and business 
experience to the Board.

Previous experience: 
Ian was formerly Chief Executive 
Officer (and then Non-Executive 
Director) of Punch Taverns plc, 
Chief Executive Officer of Spirit 
Pub Company plc, Group Finance 
& Operations Director at Marks 
& Spencer Group plc and Finance 
Director of The Rank Group plc. 
Prior to this he was Group Financial 
Controller of Hilton International 
Co. He joined Hilton from Le 
Meridien, a division of Forte Group 
plc, where he had been Finance 
Director. Ian has also been a Non-
Executive Director of Misys plc.

His early career was spent with 
Arthur Andersen where he was 
promoted to partner of the firm 
in 1994.

External appointments: 
Ian is Senior Independent Director 
of ASOS plc, and a Non-Executive 
Director of Intercontinental 
Hotels Group plc and Flutter 
Entertainment plc (previously 
known as Paddy Power Betfair plc). 
Ian is also Chairman of the Audit 
Committee of both ASOS plc and 
Intercontinental Hotels Group plc.

Qualifications: 
Ian qualified as a chartered 
accountant in 1986.

Per Utnegaard
Independent 
Non-Executive Director 
A   R   N

Per joined the SSP Board as an 
Independent Non-Executive 
Director in July 2015. Per brings 
considerable international business 
experience to the Board. Per 
was appointed as the Company’s 
designated Non-Executive Director 
for employee engagement in April 
2019 and further details on this 
role can be found on page 14.

Previous experience: 
Per’s previous roles include Group 
Wholesale Director and a member 
of the Group Board at Alliance 
UniChem plc, Senior Vice President, 
Corporate Business Development 
at Danzas Holding Limited (a 
subsidiary of Deutsche Post AG) 
and various senior positions at TNT 
Post Group.

Per has also been the Group 
President and the CEO of Swissport 
International Ltd, the Vice chairman 
of Swissport International AG, the 
Chairman of the Executive Board 
of Bilfinger SE and a Non-Executive 
Director of Xovis AG.

External appointments: 
Per has been a Non-Executive 
Director of Alvest Holding since 
April 2019 and Saudi Ground 
Services Company since May 2019. 
He has also been a board member 
of the Swiss University Sports 
Federation since April 2016.

Qualifications: 
Per graduated from Northern 
Michigan University with a 
Bachelor’s degree in Business 
Administration and Marketing.

Judy Vezmar
Independent 
Non-Executive Director

R

Judy joined the SSP Board as 
an Independent Non-Executive 
Director on 1 August 2020. Judy 
has extensive knowledge of running 
complex, international businesses, 
and brings significant expertise 
to the Board in the field of data 
and analytics having held senior 
leadership roles in the technology 
sector for many years, both in the 
US and internationally.

Previous experience:
Judy was previously Chief 
Executive Officer of LexisNexis 
International, a global provider 
of legal, regulatory and business 
information and analytics. Prior to 
LexisNexis, Judy held a number of 
executive leadership roles in sales, 
marketing and strategy within the 
Xerox Corporation in the United 
States and Europe. 

Judy was also a Non-Executive 
Director of Rightmove plc from 
February 2006 to May 2015, 
serving on its Nomination, Audit 
and Remuneration Committees. 

External appointments:
Judy is currently a Non-Executive 
Director and Chairman of the 
Remuneration Committee of 
Ascential plc and is also a business 
advisor to Gypsy Bean Coffee 
Roasters in Florida.

Qualifications: 
Judy holds a degree in Marketing 
and Business from B.S. Marian 
University and an MBA from 
Columbia University.

Tim Lodge
Independent 
Non-Executive Director

A  

Tim joined the SSP Board as an 
Independent Non-Executive 
Director on 1 October 2020. Tim 
is an experienced public company 
CFO with a strong financial, 
accounting and audit committee 
background. He has significant 
international commercial 
experience and a track record of 
advising businesses with complex 
global operations and supply chains 
in the food and beverage sector.

Previous experience:
Tim brings relevant food and 
beverage sector and supply chain 
experience to the Board having 
held various positions with Tate 
& Lyle plc from 1988 to 2014, 
including six years as chief financial 
officer from 2008. He also more 
recently held Chief Financial Officer 
roles with COFCO International Ltd 
and the Nidera group, part of the 
COFCO International group.

External appointments:
Tim is currently a Non-Executive 
Director and Chairman of the Audit 
Committee of both Aryzta AG and 
Arco Limited. 

Qualifications: 
Tim holds an MA in Classics from 
the University of Cambridge and is 
CIMA qualified.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsCorporate governanceStrategic Report46

CORPORATE GOVERNANCE REPORT

The Board is responsible for leading the Company, for 
overseeing the governance of the Group, and for setting 
the tone for the Group’s culture, values and standards.

UK Corporate Governance Code
Last year the Board welcomed the changes to corporate governance 
in the 2018 UK Corporate Governance Code (the ‘Code’), which is the 
standard against which we are required to measure ourselves for year 
ended 30 September 2020. 

The Code can be found on the Financial Reporting Council’s website at 
www.frc.org.uk. The table below and this Corporate Governance Report 
(which forms part of the Directors’ Report), together with the Audit 
Committee Report (pages 56 to 61, Statement by the Chairman of the 
Remuneration Committee and Directors’ Remuneration Report (pages 
62 to 85) and Strategic Report (pages 1 to 43), describes how the Board 
has applied the main principles of good governance set out in the Code 
during the year under review.

The Board considers that, save as disclosed below in respect of 
an external Board Evaluation and as disclosed in the Directors’ 
Remuneration Report (see page 64) in respect of alignment of Executive 
Director pension contributions to the workforce, for the year ended 
30 September 2020, the Company has complied with all the relevant 
provisions set out in the Code that are applicable to this reporting period.

In the 2019 Annual Report, we reported on some of the steps the 
Company had taken to implement the Code ahead of its application from 
1 October 2019. Since the start of FY19/20, we have continued to review 
and update our governance framework to embed the new requirements 
of the Code. In particular the Board has focused on refreshing and 
reframing the Group’s Corporate Responsibility Strategy, a key part 
of which has been considering how to best consider the interests of 
our broad stakeholder group, including colleagues, customers, clients, 
shareholders, brand partners and suppliers, communities, NGOs 
and governments and regulators when making business decisions. 
Further details on this can be found on pages 10 to 12. 

Another key area for the Group, particularly considering the impact 
of Covid-19 on the business, has been the development of workforce 
engagement processes and fostering a culture that aligns to the 
Company’s purpose, values and strategy (see pages 7 and 13 for further 
information on this).

How we govern the Company
Our governance structure comprises the Board and various committees 
(detailed below), supported by the Group’s standards, policies and risk 
management and internal control framework, which are described in 
more detail in this report.

The Board leads the Group’s governance structure and is assisted by 
three principal committees (Audit, Nomination and Remuneration), each 
of which is responsible for reviewing and dealing with matters within its 
own Terms of Reference. The minutes of all committee meetings are 
circulated prior to scheduled Board meetings.

The Company also has several executive management and business 
committees (Disclosure, Group Risk, Corporate Responsibility and Group 
Executive). These consider various specific matters for recommendation 
to the Board and its principal committees or to deal with day-to-day 
matters within the authority granted by the Board. Directors who are not 
members of individual Board committees may be invited to attend one or 
more meetings of those committees during the year.

The Chairman of each of the principal committees attends the AGM 
to respond to any shareholder questions that might be raised on 
committee activities.

The Group General Counsel and Company Secretary acts as Secretary to 
all Board committees.

Our governance structure is supported by the Group’s standards, policies 
and internal controls, which are described in more detail throughout the 
Annual Report.

Corporate Governance Code summary

Board 
leadership and 
Company purpose

The Board’s overarching role is to promote the long-term sustainable success of the Company, generating value for 
shareholders and contributing to the wider society. Having established the Company’s purpose, values and strategy, the 
Board is now focused on ensuring that these matters and its culture are aligned. 

For details see pages 1 to 3 (culture, purpose and values), pages 1, 10, 11 and 55 (stakeholder engagement) and page 52 
(AGM resolution update).

Division of 
responsibilities

The Board has a clear division of responsibilities between Board and business leadership and established lines of 
authority for each of the Board’s committees. Governance arrangements are in place to ensure Code compliance.

For details see pages 47 to 48 (composition, leadership and responsibilities).

Composition, 
succession 
and evaluation

The Board and Nomination Committee undertake regular composition reviews and succession planning. The Board 
undertakes an annual review of its effectiveness and that of its committees and individual Directors.

For details see page 49 (Board effectiveness) and pages 53 to 54 (Nomination Committee activities).

Audit, risk and 
internal control

The Board, supported by the Audit Committee, is responsible for establishing appropriate risk management and internal 
control procedures, a key part of which is the identification and mitigation of risks in the context of the business as a whole. 

For details see page 60 (risk management and internal control) and pages 56 to 61 (Audit Committee).

Remuneration

The Board, supported by the Remuneration Committee, ensures that the Company’s remuneration policies and practices support 
strategy and promote long-term sustainable success. Executive remuneration is set in alignment with Company purpose and 
values and is clearly linked to the successful delivery of our long-term strategy.

For details see pages 62 to 85 (Directors’ Remuneration Report and Remuneration Committee’s chair’s statement).

SSP Group plc Annual Report and Accounts 202047

The Company’s governance framework

Shareholders and other stakeholders

Investor Relations

Board of Directors

Strategic development, purpose, values and culture,  
corporate governance, risk management

Group CEO and 
Group CFO
operational and 
financial governance

Audit Committee
Financial reporting, 
risk management 
internal controls, audit 
functions

Committees

Remuneration 
Committee
Remuneration Policy, 
reward alignment 
with strategy and 
culture, workforce 
remuneration policies

Nomination Committee
Board appointments, 
succession planning, 
Board skills, diversity

Company Secretary

Advises Board on 
governance, manages 
information flow 
between Board, 
committees and 
management

Risk Committee
Assesses and monitors 
internal control and risk 
management

Disclosure Committee
Oversees the disclosure 
of market sensitive 
information and other 
public announcements

Corporate 
Responsibility 
Committee
Advises on CR strategy

Group Executive Committee
Day-to-day operational management and implementation of strategy

The Board
Board changes and composition
The Board has seen significant change over the last two years. 
Following Kate Swann’s departure with effect from 31 May 2019, 
Simon Smith was appointed as the new Group CEO with effect from 
1 June 2019. Vagn Sørensen retired as Chairman of the Board with 
effect from the conclusion of the 2020 AGM. Mike Clasper joined 
the Board as an Independent Non-Executive Director and was also 
appointed as Chairman of the Nomination Committee, both with 
effect from 1 November 2019. Mike was subsequently appointed 
as Chairman of the Board following the conclusion of the 2020 AGM. 
The Board also welcomed the appointments of Judy Vezmar and 
Tim Lodge with effect from 1 August 2020 and 1 October 2020 
respectively. Judy and Tim were appointed as Independent Non-
Executive Directors and Judy serves as a member of the Board’s 
Remuneration Committee with Tim serving as a member of the 
Board’s Audit Committee.

As at 30 September 2020, the Board was made up of seven 
members, comprising the Chairman, two Executive Directors and 
four Non-Executive Directors. As at the date of this report, the Board 
comprises eight members following the appointment of Tim Lodge to 
the Board with effect from 1 October 2020. 

Carolyn Bradley, Ian Dyson, Per Utnegaard, Judy Vezmar and 
Tim Lodge are considered by the Board to be independent of 
management and free of any relationship which could materially 
interfere with the exercise of their independent judgement (in light of 
the Corporate Governance Code requirements on independence), as 
was Mike Clasper on his appointment. The Board considers that the 
Non-Executive Directors bring their own senior level of experience 
gained in their own fields.

Carolyn Bradley is the Company’s Senior Independent Director. 
The role of the Senior Independent Director includes acting as 
a sounding board for the Chairman, providing support to the 
Chairman and acting as an intermediary for the Non-Executive 
Directors, where necessary. The Board considers that Carolyn has 
the appropriate experience, knowledge and independence for the 
Senior Independent Director role, having held non-executive roles 
in various FTSE 250 and 100 companies since 2014 including as 
senior independent director at Marston’s PLC since 2017. The Board 
also considers that she has the appropriate experience to chair 
the Remuneration Committee, having served on the remuneration 
committees of other listed company boards for more than 12 months 
prior to her date of appointment as Chair of the Remuneration 
Committee. Further details on Carolyn’s experience can be found in 
the Director biography section on page 44.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsCorporate governanceStrategic Report48

CORPORATE GOVERNANCE REPORT CONTINUED

Per Utnegaard was appointed as the designated Non-Executive 
Director for engagement (‘ENED’) with the Company’s workforce in 
April 2019. Per is responsible for gathering the views of all colleagues 
and representing these views at Board level. Per’s role is to facilitate 
effective engagement with all colleagues and strengthen the link 
between workers and the boardroom. An engagement plan was 
underway, however given the Covid-19 pandemic and the various 
restructures around the organisation, this has now been revised. 
Agreed activity will be rolled out over the course of FY20/21 and 
reported on in the 2021 Annual Report. Further information on the 
role of the ENED can be found on page 14.

Biographical details of each of the Directors currently in office 
are shown on pages 44 and 45. The Company’s policy relating 
to the terms of appointment and the remuneration of both the 
Executive and Non-Executive Directors is detailed in the Directors’ 
Remuneration Report.

Responsibilities
The Board is accountable to shareholders for managing the 
Company in a way which promotes its long-term sustainable success, 
generating value for shareholders and contributing to wider society. 
In carrying out that role it is primarily responsible for:

•  Determining the strategic development of the Group and 

overseeing the implementation of such strategy by the Group CEO;

•  establishing and promoting the Group’s purpose, values and 
strategy and ensuring that these and its culture are aligned;
•  Ensuring that the Company’s obligations to its shareholders and 
stakeholders are understood and met (and in doing so ensuring 
effective engagement with, and encouraging participation from, 
these parties);

•  Monitoring the Company’s culture and reviewing 

whistleblowing reports;

•  Ensuring that the Company’s workforce policies and practices are 
consistent with the Company’s values and support its long term 
sustainable success; and

•  The Group’s systems of risk management and internal control and 
for reviewing the effectiveness of such systems (with the support 
of the Audit Committee which oversees the risk management 
process and oversees internal controls on the Board’s behalf). 
Details of the Group’s systems of risk management and internal 
control (including financial controls, controls in respect of the 
financial reporting process and operational and compliance 
controls) can be found in the Strategic Report on pages 32 to 34, 
and Audit Committee Report on pages 56 to 61.

The Board has established a procedure for Directors, if deemed 
necessary, to take independent professional advice at the Company’s 
expense in the furtherance of their duties. Every Director also has 
access to the General Counsel and Company Secretary, who is 
charged with ensuring that Board procedures are followed and that 
good corporate governance is implemented throughout the Group. 
Together with the Group CEO and the General Counsel and Company 
Secretary, the Chairman ensures that the Board is kept properly 
informed and is consulted on all issues reserved to it. Board papers 
and other information are distributed in a timely manner to allow 
Directors to be properly briefed in advance of meetings.

The roles of the Chairman, Group CEO and Senior Independent 
Director are separate and clearly defined in accordance with the 
division of responsibilities set out in writing and agreed by the Board. 
A copy of the division of responsibilities is available on the Company’s 
investor relations website (www.foodtravelexperts.com).

Board meetings
The Board manages the business of the Company through a formal 
schedule of matters reserved for its decision and in doing so it 
receives routine financial and operating reports to allow it assess 
progress against the above responsibilities. The schedule is reviewed 
annually and it was last amended in September 2019. 

The significant matters reserved for its decision include:

•  The overall management of the Company;
•  Approval of the business model and commercial strategy 

and operating and capital expenditure budgets;

•  Oversight of financial reporting and controls including 

approval of the Annual Report, financial statements, and 
dividend policy;

•  Control, audit and risk management, corporate governance;
•  Material agreements, acquisitions and disposals and non 

recurring projects and treasury matters;

•  Board membership, appointments, executive 

remuneration and review of Remuneration Policy; and

•  Corporate responsibility.

The Board has a forward looking timetable to ensure that it 
allocates sufficient time to key areas of business and to allow 
sufficient time for debate and challenge. The agenda is run 
with flexibility to adjust the agenda as needed (for example 
during the Covid-19 pandemic).

Please see page 86 for details of the powers conferred on the 
Directors in relation to issuing or buying back shares.

The Board’s annual business includes:

•  Group CEO’s reports, including business reports; 
•  Group CFO reports, including financial results, capital 

structure and investor relations updates;

•  Strategy setting and updates, including in-depth sessions on 

specific areas of the business and strategic initiatives;

•  Stakeholder engagement;
•  Assessment of progress made by the Group against its 

Corporate Responsibility Strategy;

•  Assessment and monitoring of the Company’s culture;
•  Talent review and succession planning;
•  Consideration of potential acquisitions and 

substantial contracts;

•  Governance and compliance matters including risk 
management and assessment; litigation update, 
health and safety, whistleblowing and the Annual Report;

•  Financing arrangements, dividend policy; and
•  Composition, conflicts and Board Evaluation.

SSP Group plc Annual Report and Accounts 202049

Meeting attendance during the year 
The Board meets regularly during the year, as well as on an ad hoc basis, as required by business need. The Board met 12 times between 
1 October 2019 and 30 September 2020 and attendance at these meetings is shown in the table below. The increased number of meetings 
compared to previous years reflects the increased role taken by the Board at the outset of the Covid-19 crisis.

The following table shows the attendance of Directors at meetings of the Board, Audit, Nomination and Remuneration Committees in the year 
ended 30 September 2020:

Name

Board

Audit Committee

Nomination Committee

Remuneration Committee

Mike Clasper* 
(Board and Nom Co Chair) 

Vagn Sørensen**

Simon Smith

Jonathan Davies

Carolyn Bradley  
(Rem Co Chair)

11 of 11

3 of 4

12 of 12

12 of 12

12 of 12

Ian Dyson (Audit Co Chair) 

11 of 12

Per Utnegaard

Judy Vezmar***

12 of 12

1 of 1

–

–

–

–

4 of 4

4 of 4

4 of 4

–

5 of 5

1 of 3

–

–

6 of 6

6 of 6

6 of 6

–

–

–

–

–

5 of 5

5 of 5

5 of 5

1 of 1

*   

**  

 Mike Clasper was appointed to the Board and Nomination Committee from 1 November 2019. Mike attended all 11 Board meetings  
and all 5 Nomination Committee meetings held following his appointment.
 Vagn Sørensen retired from the Board following the conclusion of the 2020 AGM in February 2020. Vagn attended 3 out of 4 Board meetings, and  
1 out of 3 Nomination Committee meetings held prior to his retirement from the Board. Vagn did not attend all of the meetings for reasons concerning 
potential conflict of interest regarding the appointment of his successor.

***    Judy Vezmar was appointed to the Board and Remuneration Committee from 1 August 2020. Judy attended the 1 Board meeting and 1 Remuneration 

Committee meeting held following her appointment.

The table shows the number of meetings attended out of the number of meetings that each Director was eligible to attend. Directors who are 
not members of individual Board committees have also been invited to attend one or more meetings of those committees during the year.

Director effectiveness and training
The Chairman leads the Board and is responsible for its overall 
effectiveness in directing the Company. In this light, and in 
accordance with best practice, the Chairman addresses the 
developmental needs of the Board as a whole, with a view to further 
developing its effectiveness as a team, and ensures that each 
Director refreshes and updates his or her individual skills, knowledge 
and expertise. Directors are also provided with updates as necessary 
on relevant legal, regulatory and financial developments, changes 
in best practice and environmental, social and governance matters, 
delivered by the General Counsel and Company Secretary and others.

Meetings between the Non-Executive Directors, both with and 
without the presence of the Chairman and the Group CEO, are 
scheduled in the Board’s annual programme. Board meetings are 
also held at Group business locations when possible to help all Board 
members gain a deeper understanding of the business, and to 
provide senior managers from across the Group with the opportunity 
to present to the Board, as well as to meet and interact with the 
Directors on more informal occasions. This has been somewhat 
curtailed in the second half of FY19/20 given the Covid-19 pandemic 
and most Board meetings during this period have taken place 
online, but it is hoped that this valuable practice will resume when 
circumstances allow.

A formal, comprehensive and tailored induction is given to all Non-
Executive Directors following their appointment, including visits 
to key locations within the Group and meetings with members of 
the Group Executive Committee and other key senior executives. 
The induction also covers a review of the Group’s governance 
policies, structures and business, including details of the risks 
(including environmental, social and governance risks) and operating 
issues facing the Group. On joining the Board, Judy Vezmar and 
Tim Lodge both received initial tailored inductions to ensure that 
they understand the main areas of business activity and the key 
risks and issues facing the Group. Judy and Tim’s induction will 
continue over the next year with meetings with the Board members 
and other key senior executives and advisors. It is hoped that 
site visits to key locations within the Group can be planned in the 
latter half of FY20/21 but this is dependent on the status of the 
Covid-19 pandemic.

The Chairman ensures that the Board maintains an appropriate 
dialogue with shareholders and further details of the shareholder 
engagement programme are set out on page 54.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsCorporate governanceStrategic Report50

CORPORATE GOVERNANCE REPORT CONTINUED

Accordingly, a formal internally facilitated evaluation was carried 
out over the course of July, August and September 2020. The Board 
intends to undertake an independent formal external Board 
Evaluation in 2021.

Scope and nature of review
The evaluation process was coordinated and directed by the 
Chairman with the support of the Company Secretary. A detailed 
questionnaire was circulated to each member of the Board and the 
Company Secretary and individual feedback formed the basis of  
in-depth interviews with the Chairman, the Senior Independent 
Director, the Company Secretary and each of the Directors. 
The Chairman also undertook a rigorous review with each of the 
Directors to assess their performance and commitment to the role 
and to provide feedback on fellow Board members’ performance. 

The Chairman then led a discussion with the Senior Independent 
Director, the Company Secretary and the Chair of each committee 
to consider responses and the action points and recommendations 
to the Board. The findings were presented to the Board at its 
September 2020 meeting.

The discussion of the performance of each of the Chairman, the 
Group CEO and the Senior Independent Director was also undertaken 
by the Non-Executive Directors (without the Chairman being present 
for the Chairman’s evaluation, without the Group CEO being present 
for the Group CEO’s evaluation and without the Senior Independent 
Director being present for the Senior Independent Director’s 
evaluation) as part of the September 2020 Board meeting. 

Findings of review
The findings of the evaluation were considered by the Board and 
confirmed the important role performed by the Board in supporting 
management through the unprecedented and rapidly escalating 
impact of the Covid-19 pandemic on the Company. Additionally the 
culture and dynamic of the Board was considered to be constructive 
with open and inclusive dialogue between the Non-Executive and 
Executive Directors, all of which has been enhanced by the recent 
changes in both Chairman and Group CEO.

Succession planning and culture
Succession planning is a matter for the whole Board, rather than 
for a committee. During the year ahead, the Board will continue 
to focus on its succession planning and talent review cycle (in 
conjunction with the Nomination Committee) to assess and ensure 
the readiness of internal candidates for all key roles across the 
business. The Company’s Articles of Association provide that at 
every Annual General Meeting (‘AGM’), each Director shall retire and 
seek re-election. New Directors may be appointed by the Board 
but are subject to election by shareholders at the first AGM after 
their appointment. 

The Articles of Association limit the number of Directors to not less 
than two, save where shareholders decide otherwise. The Articles 
of Association may be amended by special resolution of the 
shareholders. Non-Executive Directors are normally appointed 
(subject to annual re-election by shareholders at the AGM) for an 
initial term of three years which is reviewed and may be extended 
for a further three years. The Board may then invite Non-Executive 
Directors to serve for a further additional period.

The Board is committed to leading from the top when it comes to 
governance, values, culture and leadership, recognising that these are 
key considerations for a strong sustainable business. The Company’s 
values and culture are a key feature of the Board’s discussions and 
the Board will continue to work with the management team to align 
culture and behaviours with the Company’s purpose, values and 
strategies. As part of this work, the Company has been developing 
a new ‘People strategy’, which puts in place plans for retention, 
engagement and development of our people with a strong emphasis 
on culture. Further details on the People strategy are provided on 
page 13.

Board Evaluation
The Chairman is responsible, with assistance from the Nomination 
Committee, for ensuring that the Company has an effective Board 
with an appropriate range of skills, expertise and experience. 
Every year, a performance evaluation of the Board, its committees, 
the Chair and the individual Directors is carried out to ensure 
that they continue to be effective, that each of the Directors 
demonstrates commitment to his or her respective roles and has 
sufficient time to meet his or her commitment to the Company. 
The Board Evaluation process allows the Chair to consider the 
composition and diversity of the Board and its committees.

Review process
An independent formal external Board Evaluation is required under 
the Code to be conducted at least every three years and, as noted in 
the Company’s 2019 Annual Report, it was intended that an external 
evaluation would take place during FY19/20. As a result of the 
outbreak of Covid-19 and the significant challenges this had caused 
the Company and its management team, it was agreed at the Board 
meeting in July 2020 that the external evaluation process would be 
postponed until 2021. 

SSP Group plc Annual Report and Accounts 202051

The main areas considered during the Board Evaluation were (i) the size and composition of the Board, (ii) the skills and experience of each 
of the Directors, (iii) the contribution of the Directors, (iv) shareholder and wider stakeholder engagement and (v) the performance of the 
committees. The outcomes and recommendations from the 2020 evaluation process are set out in the table below.

Key area

Outcomes and recommendation

Board size, composition,  
diversity and skillset

Good progress made with regard to the size and composition of the Board.

A review of Non-Executive Director succession planning, together with a skill mapping exercise should be undertaken to 
identify any gaps/areas for development to maximise Board effectiveness.

Nomination Committee to agree a Board diversity statement and formal policy for adoption by the Board. Furthermore, 
following recent structural changes to the business in light of Covid-19 and an increased focus on diversity generally, 
Nomination Committee to revisit its Equality Policy and agree updated Group wide diversity policies for adoption by the Board.

Strategy

The Group’s strategy continues to be clearly defined and well communicated.

Board to continue to consider length of strategy meetings to allow time for the Board to consider and discuss wider-ranging 
issues and provide for more extensive debate.

Further consideration to be given to engaging and consulting with the Non-Executive Directors in advance of any  
strategy meeting. 

Non-Executive Director 
interaction with 
Executive Committee 
and senior management

Subject to Covid-19 constraints, identify further opportunities for interaction with wider management to be built into the 
annual Board calendar.

Resume (where possible) overseas Board meetings/visits at least twice per year and use these as opportunities to introduce 
the Board to local management and talent. In addition, all the Non-Executive Directors should consider, whenever appropriate, 
using any other overseas business travel they have planned to also carry out independent, informal visits to  
SSP business units.

Risk management 
and other matters

Further focus to be given to these areas and, in particular, to develop the quality of reporting on health and safety matters 
including food safety.

Audit/Rem Committee 
skillset/experience

The Audit and Remuneration Committee skillsets and experience to be further reviewed during the skill mapping exercise 
referred to above.

Individual Director 
performance reviews

Further consideration to be given to the format of the individual Director performance reviews to ensure that they are an 
effective assessment tool.

Update on 2019 Board Evaluation

Key area

Outcomes and recommendation

Update

Board size and 
composition

The Nomination Committee should continue to determine the optimal size 
and composition of the Board and the expertise and skillset of the Directors 
needed for the Board to operate effectively.

Board size and composition improved 
with the appointments of Mike Clasper, 
Judy Vezmar and Tim Lodge.

Succession planning

The Board and the Nomination Committee should continue to focus on 
greater transparency, forward planning and effective communication 
around succession planning.

Succession planning has improved over 
the course of FY19/20 with the Director 
appointments referred to above and 
the processes and planning that were 
involved in this regard.

Strategy

Governance  
of Board and  
committee 
meetings

Remuneration 
Committee

The Board should consider the option of holding a dedicated annual strategy 
event or extending the strategy event to allow more time for the Board to 
consider and discuss wider-ranging issues and provide for more debate.

The Chairman should ensure the length of meetings allows sufficient 
time for thorough discussions and that Board papers are issued in a  
timely manner.

Ongoing.

Ongoing.

The current Chair of the Remuneration Committee has taken positive steps 
to address the issues arising from the significant vote against the FY 18/19 
Remuneration Report including engaging with shareholders. This will continue 
to be monitored throughout FY 19/20.

Ongoing engagement with shareholders 
regarding remuneration matters.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsCorporate governanceStrategic Report52

CORPORATE GOVERNANCE REPORT CONTINUED

Director performance
As part of the Board Evaluation process, the performance of each of 
the individual Directors was considered. Following the evaluation of 
the Chairman, the Group CEO and the Senior Independent Director, the 
Non-Executive Directors consider that each of the Chairman, the Group 
CEO and the Senior Independent Director is effective. The Non-Executive 
Directors consider that the Chairman provides effective leadership of the 
Board and exerts the required levels of governance and control. They also 
consider that the Group CEO has provided effective management of 
the business since his appointment to the role on 1 June 2019 and that 
the Senior Independent Director continues to perform well. The Non-
Executive Directors will continue to review the roles of the Chairman, the 
Group CEO and the Senior Independent Director in the year ahead.

Further, the Chairman considers that (i) each Director is effective, 
demonstrates commitment to his or her respective role and has sufficient 
time to meet his or her commitment to the Company and (ii) both the 
Board and its committees continue to provide effective leadership 
and exert the required levels of governance and control. The Board will 
continue to review its procedures, effectiveness and development in 
the year ahead. Any specific areas for development for the individual 
Directors were fed back to the respective Directors as part of the 2020 
Board Evaluation process.

Shareholder feedback
The Board gathered feedback from shareholders following the outcome 
of the vote to approve the Remuneration Report at the 2020 AGM and it 
was clear that a key area of concern related to the leaving arrangements 
for our former Group CEO, Kate Swann. The Board agreed that Kate’s 
employment would end on 31 May 2019 as it recognised the importance 
of a smooth transition and believed that the most appropriate time for our 
current Group CEO to take over the business would be following the half 
year results announcement. Termination arrangements were agreed with 
this as the priority.

The Board recognises the importance of engaging with the Group’s 
shareholders and last year undertook extensive consultation around the 
operation of our Remuneration Policy and our approach to disclosure 
in the Annual Report. Following these consultations, the Committee 
has substantially improved its approach to disclosure in the Directors’ 
Remuneration Report. We remain keen to encourage an ongoing dialogue 
with our shareholders and value active participation in that process. 
We have worked with our shareholders on our new Remuneration Policy as 
further described in the Statement by the Chairman of the Remuneration 
Committee and the Directors’ Remuneration Report on pages 62 to 85.

External Board appointments
As part of their ongoing development, both the Group CEO and the 
Group CFO may each seek one, external non-executive role on a 
non-competitor board, for which they may retain remuneration in 
respect of the appointment. In order to avoid any conflict of interest, all 
appointments are subject to the Board’s approval and the Board monitors 
the extent of Directors’ other interests to ensure that its effectiveness 
is not compromised. There were no additional external appointments 
undertaken by any Board members throughout the FY19/20 year.

Conflicts of interest
Each Director has a duty under the Companies Act 2006 to avoid 
a situation in which he or she has, or could have, a direct or indirect 
interest that conflicts or possibly may conflict with the interests of 
the Company. This duty is in addition to the obligation that he or she 
owes to the Company to disclose to the Board his or her interest in 
any transaction or arrangement under consideration by the Company. 
The Company’s Articles of Association authorise the Directors to 
approve such situations and to include other provisions to allow 
conflicts of interest to be dealt with. The Board follows an established 
procedure when deciding whether to authorise an actual or potential 
conflict of interest. Only independent Directors (i.e. those who have 
no interest in the matter under consideration) will be able to take the 
relevant decision, and in taking the decision the Directors must act in 
good faith and in a way they consider will be most likely to promote the 

Company’s success. Furthermore, the Directors may, if appropriate, 
impose limits or conditions when granting authorisation.

Any authorities are reviewed at least every 12 months. The Board 
considered and authorised each Director’s reported actual and potential 
conflicts of interest at its September 2020 Board meeting. 

Committees of the Board
Principal committees
The Board has established a number of committees to assist  
in the discharge of its duties, and the formal Terms of Reference  
for the principal committees, approved by the Board and updated  
for the 2018 Code, are available from the General Counsel and 
Company Secretary and also on the Company’s website. The Terms  
of Reference are reviewed annually and updated where necessary.

•  Membership and details of the principal committees are shown on 

pages 44 to 45, 49, 53 to 54, 56 to 61 and 62 to 85.

•  Details of the attendance of the committee members at  
each meeting are set out in the table on page 49 above. 
The Directors’ Nomination Committee Report is set out  
on pages 55 to 56 and includes details of the Nomination 
Committee’s activities during the year.

•  The General Counsel and Company Secretary acts as  

Secretary to all Board committees.

•  The Audit Committee’s Report is set out on pages 56 to 61  

and includes details of the Audit Committee’s responsibilities  
and activities during the year.

•  The Directors’ Remuneration Report is set out on pages 62 to 86 
and includes details of the Remuneration Committee’s activities 
during the year and the Company’s policy on remuneration.

Executive management and business committees
The Company has also established the following management 
and or business committees, which are not considered principal 
Board committees.

Group Executive Committee
The Group Executive Committee is made up of the Executive Directors 
and senior management (comprising regional Chief Executive 
Officers and functional heads). The Executive Committee is chaired 
by the Group CEO and meets on a monthly basis. It is responsible for 
developing and executing the Group’s strategy, capital expenditure 
and investment budgets, and reporting on those areas to the Board for 
approval; implementing Group policy, monitoring financial, operational 
and quality of customer service performance, health and safety, 
purchasing and supply chain issues, succession planning, and day-to-
day management of the Group.

Risk Committee
The Group Risk Committee is responsible for risk management. It is 
made up of the Group CFO and senior management. It meets quarterly 
and reports to the Audit Committee. Further details of the Risk 
Committee are set out in the Strategic Report on pages 32 and 34.

Disclosure Committee
The Disclosure Committee is responsible for overseeing the disclosure 
of information by the Company to meet its obligations under the Market 
Abuse Regulation and the Financial Conduct Authority’s Listing Rules and 
Disclosure Guidance and Transparent Rules. It is made up of the Group 
CEO, the Group CFO and the General Counsel and Company Secretary. 
It meets on an ad hoc basis and reports to the Board.

Executive CSR Steering Committee
The Corporate Responsibility Steering Committee, which is chaired by 
the Group CEO, is responsible for guiding the ongoing development of 
our strategy and monitoring performance against our KPIs.

SSP Group plc Annual Report and Accounts 202053

Nomination Committee Report
The following section constitutes the Directors’ Nomination 
Committee Report.

Key responsibilities
The Nomination Committee reviews the structure, size and 
composition of the Board and its committees and makes 
recommendations with regard to any changes considered necessary in 
the identification and nomination of new Directors, the reappointment 
of existing Directors and the appointment of members to the Board’s 
committees. It also assesses the roles of the existing Directors in 
office to ensure that there continues to be a balanced Board in terms 
of skills, knowledge, experience and diversity and sets measurable 
objectives and the policy for Board and senior management diversity. 
The Nomination Committee reviews the senior leadership needs of 
the Group to enable it to compete effectively in the marketplace. 
The Nomination Committee also advises the Board on succession 
planning for Director appointments and maintains oversight of a 
diverse pipeline for succession, although the Board itself is responsible 
for succession generally. In addition, the Nomination Committee 
advises the Board on significant developments in the law and practice 
of corporate governance within its area of expertise.

The Nomination Committee’s key objective is to ensure that the 
Board comprises individuals with the necessary skills, knowledge 
and experience to ensure that it is effective in discharging its 
responsibilities. The 2019 Board Evaluation highlighted Board size, 
composition and succession planning as areas for development, and 
these continued to be areas of focus for the Board and the Nomination 
Committee during FY19/20. Both the Nomination Committee and the 
Board have continued to consider the leadership needs of the Group, 
together with the skills and experience needed from its Directors 
going forward. The Committee oversaw the process of identifying and 
recommending the appointment of Judy Vezmar and Tim Lodge to the 
Board. Earlier in the year, the Committee, led by the Senior Independent 
Director, oversaw the process of identifying and recommending 
the appointment of Mike Clasper as an Independent Non-Executive 
Director and Chairman designate.

The 2020 Board Evaluation recognised that considerable progress 
had been made during the year with regard to Board size, composition, 
diversity and skillset, with the various Board appointments. Whilst it 
was acknowledged that the gender, diversity and experience of the 
Board could be further strengthened, it was agreed that this should 
form part of a plan going forward which would be subject to the 
speed and level of business recovery. Further details about how the 
evaluation was conducted and its outcomes can be found on page 50.

As noted in the Corporate Responsibility Report, the Group is 
committed to equal opportunities and non-discrimination throughout 
the business, including in its approach to appointing Board members. 
Diversity and inclusion are key areas for the Board. Our Equality Policy 
outlines our expectation that all of our colleagues should be treated 
with respect and be able to work in an environment in which they can 
realise their potential, free of harassment and discrimination in any 
form, regardless of their gender, race, religion, disability, age or sexual 
orientation. We provide training and guidance to our colleagues to 
ensure they understand and comply with this policy. All decisions 
relating to employment practices will be objective, free from bias and 
based solely upon work criteria and individual merit.

One of the ways in which we measure the success of our approach 
to diversity and inclusion is by monitoring the number of women in 
senior management roles. As noted on page 14, as at 30 September 
2020, 29% of our Board of Directors were female and 23% of senior 
management roles filled by women. In addition, we also seek to 
support minority groups within our business, for example through SSP 
America’s partnership with www.diversityjobs.com. With regard to the 
Hampton Alexander Review, the Board is committed to improving our 
current Board gender balance.

The Group believes that diversity, including gender and race diversity, 
but also diversity of experience and backgrounds, is important not only 
in the business generally, but also with respect to each Board member. 
In order to help ensure the Board has the appropriate balance of skills 
and attributes required for effective decision making and strategy, 
Board appointments are made on merit with due regard to diversity. 
The Company (and therefore the Nomination Committee) currently 
does not have set targets for the composition of the Board, the view 
being that all employees should have an equal chance of progressing 
their careers within the Company and so that the most appropriate 
people are appointed to the Board. 

The Company acknowledges that whilst it does have an Equality 
Policy in place, there is work to be done regarding updating this 
policy and the way it is implemented, along with the wider Group’s 
diversity and inclusion policies and procedures, in each case, to reflect 
in particular the Company’s new values and updated Corporate 
Responsibility Strategy. Diversity and inclusion will be a focus area 
for the Nomination Committee during FY20/21 and has formed a 
part of the Company’s new People strategy. As part of its ongoing 
work regarding diversity and inclusion and given the recent changes 
to the Board, the Nomination Committee will develop a written Board 
diversity statement or policy for adoption by the Board over the course 
of the FY 20/21 year. Additionally, following recent structural changes 
to the business in light of Covid-19 and an increased focus on diversity 
and inclusion generally, the Nomination Committee will review the 
existing diversity policies with a view to developing new and updated 
Group wide policies, to be adopted by the Board over the course of 
the year. Following this process, we will provide an update in our 2021 
Annual Report including on the Group’s policies on diversity inclusion, 
the policies’ objectives and linkage to Company strategy and details 
on how it has been implemented and the progress made on achieving 
the objectives.

Membership as at 30 September 2020
Chairman: Mike Clasper

Members: Ian Dyson, Carolyn Bradley, Per Utnegaard.

Changes: Mike Clasper became a member with effect from 
1 November 2019 and succeeded Vagn Sørensen as Chairman 
of the Committee with effect from 1 November 2019.

Details of the committee meetings held and attendance of the 
committee members at each meeting are set out in the table  
on page 49.

Activities of the Nomination Committee

Matters the Nomination Committee considered during the 
year include:

•  Assessing the composition of the Board and its committees;
•  Talent management and succession planning;
•  The appointment of Mike Clasper as an Independent 
Non Executive Director and Chairman designate of 
the Company;

•  The renewal of Ian Dyson’s letter of appointment;
•  The appointment of Judy Vezmar and Tim Lodge as 

Independent Non-Executive Directors;

•  Reviewing the outcomes and actions of the 2019 

Board Evaluation and linking this into Board composition 
and succession planning; and

•  Carrying out the annual review of its Terms of Reference.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsCorporate governanceStrategic Report54

CORPORATE GOVERNANCE REPORT CONTINUED

Board appointment process
The Company adopts a formal, rigorous and transparent procedure 
for the appointment of new Directors and senior executives 
with due regard to diversity. Prior to making an appointment, the 
Nomination Committee will evaluate the balance of skills, knowledge, 
independence, experience and diversity on the Board and, in light of 
this evaluation, will prepare a description of the role and capabilities 
required, with a view to appointing the best-placed individual 
for the role.

In identifying suitable candidates, the Nomination Committee:

•  uses open advertising or the services of external advisors to 

facilitate the search;

•  considers candidates from different genders and a wide range of 

backgrounds; and

•  considers candidates on merit and against objective criteria, 

ensuring that appointees have sufficient time to devote to the 
position, in light of other significant commitments.

During FY19/20, the Committee approached Russell Reynolds (which 
has no other connection with the Company) to assist with the search to 
identify suitable candidates to join the Board. The Committee prepared 
detailed role specifications including the expected time commitment 
and duties to be performed, following a review of the required skills, 
knowledge, experience and diversity to enhance the composition of 
the Board. Mike Clasper, as Chairman of the Committee, submitted 
a short-list of candidates to the other members of the Nomination 
Committee and the Group CEO. Following a thorough review process 
which considered the time commitments of the roles against other 
demands on the candidates’ time, the Board’s approach to diversity 
and the geographic representation amongst the Board, the Committee 
recommended that both Judy Vezmar and Tim Lodge be appointed 
to the Board as Non-Executive Directors of the Company. The Board 
accepted the recommendations and, accordingly, Judy and Tim were 
appointed as Non-Executive Directors with effect from 1 August 2020 
and 1 October 2020 respectively.

In the year ahead, the Nomination Committee will continue to assess 
the Board’s composition and how it may be enhanced. The Committee 
will consider diversity (gender, ethnicity and experience) and 
geographic representation, and will use independent consultants 
as appropriate to ensure a broad search for suitable candidates.

Shareholder relations
The Company values the views of shareholders and recognises their 
interests in the Group’s strategy and performance.

Substantial shareholdings
Details of the substantial shareholdings can be found on page 89  
of the Directors’ Report.

Rights and obligations attaching to shares
Details of the rights and obligations attaching to shares can be found 
on page 88 of the Directors’ Report.

Communicating with shareholders
The Company places considerable importance on communication 
with its shareholders, including its private shareholders. The Group 
CEO and the Group CFO are closely involved in investor relations 
supported by the Group’s investor relations function, which has primary 
responsibility for day-to-day communication with investors. The views 
of the Company’s major shareholders are reported to the Board by 
the Group CEO and the Group CFO, as well as by the Chairman and the 
Senior Independent Director, and are discussed at its meetings.

The Board recognises the importance of promoting mutual 
understanding between the Company and its shareholders through 
a programme of engagement. This includes the maintenance of a 
regular dialogue between the Board (including the Chairman) and 
senior management, and major shareholders. As part of this dialogue, 
the Executive Directors and the Director of Corporate Affairs 
regularly meet with institutional investors to make presentations on 
the Company’s results. Further information on how we engage with 
shareholders and how we have continued to engage with shareholders 
throughout the Covid-19 pandemic can be found on page 10.

The Chairman of each of the committees engages with shareholders 
in relation to significant matters related to their areas of responsibility 
and this communication has continued despite Covid-19. For example, 
see page 64 for an update on how Carolyn Bradley, as Chairman of 
the Remuneration Committee, engaged with shareholders regarding 
remuneration related matters throughout the year. The AGM 
provides an opportunity for all shareholders to meet the Board and 
raise any questions that they may have. Further information on the 
arrangements for the 2021 AGM can be found on page 90. The Notice 
of AGM is circulated to shareholders at least 20 working days prior to 
the AGM, and it is Company policy not to combine resolutions to be 
proposed at general meetings insofar as they relate to separate issues. 
The results of proxy voting for and against each resolution, as well as 
abstentions, are announced to the London Stock Exchange and are 
published on the Company’s website shortly after the AGM. 

The primary method of communication with shareholders is by 
electronic means, helping to make the Company more environmentally 
friendly by reducing waste and pollution associated with the printing 
and posting of its Annual Report. The SSP Group Annual Report and 
Accounts 2020 is available to all shareholders and can be accessed via 
the Company’s website at www.foodtravelexperts.com. The Group’s 
annual and interim results announcements are also published on 
the Company’s website, together with other announcements and 
documents issued to the market, such as trading updates and 
presentations. The website also provides shareholders and the wider 
stakeholder community with an archive of information on the Company, 
including governance details, policies and up-to-date share price 
information. Enquiries from shareholders may also be addressed to the 
Group’s investor relations function through the contacts provided on 
the Group’s website.

SSP Group plc Annual Report and Accounts 202055

Stakeholder engagement and Board decision making
A summary of the Group’s key stakeholders, their expectations and how the Group has engaged with them is set out on page 10. The below table 
sets out how the Board engages and is kept informed of key stakeholder interests and page 11 provides specific examples of how stakeholder 
interests and the matters set out in Section 172 of the Act were considered in key Board discussions and decision-making in FY19/20. 

Our stakeholders

How the Board is kept informed

Our colleagues

The Board is provided with regular updates regarding the Group’s employees. For example, the results of engagement  
surveys and proposed recommendations are reported to the Board as are succession planning, culture, and talent  
development initiatives.

Colleagues across the business were consulted as part of a programme to review and relaunch our Group Values. Each country 
was asked to hold focus group sessions to gather feedback from colleagues across different levels. The feedback formed the 
basis for a new set of five Group Values which were reported to the Board.

The review of workforce engagement policies and procedures, monitoring of culture and whistleblowing reports are built into 
the Board’s corporate calendar.

Per Utnegaard was appointed as the designated Non-Executive Director responsible for workforce engagement and further 
information on this is set out on page 14.

The Group encourages employees to become shareholders by participating in the Company’s UK and International Share 
Incentive Plans. The Board is updated on the plans and approves the terms on an annual basis.

Our customers

The Board receives regular updates on customers from the Executive Directors, members of the Executive Committee and the 
Group Commercial and Business Development teams. 

The Board is informed of sales performance, customer and market insights, including evolving needs and trends. This assists the 
Board in developing and maintaining its understanding of the Group’s customers as well as potential issues and opportunities.

Our clients

The Board receives regular updates on the Group’s clients from the Executive Directors, through updates from members of the 
Executive Committee and the Group Commercial and Business Development teams. 

For example, the Board is regularly informed of the pipeline of business including any renewals, new wins or losses and any client 
or country specific issues or opportunities.

Our shareholders

See above under the ‘Shareholder Relations’ section on page 54.

Our brand 
partners and 
suppliers

The Board receives regular updates on brand partners and suppliers from the Executive Directors, through updates from 
members of the Group Executive Committee and the Group Commercial and Business Development teams. 

The Board is kept informed of key changes to brand partner and supplier relationships and on supply chain logistics and 
opportunities for value creation in the supply chain. There is also a modern slavery compliance process in place which is signed 
off by Board.

Our communities

Half yearly corporate responsibility reports which cover the Group’s activities with its communities and environment are built 
into the Board’s corporate calendar. 

The Board is kept informed of these activities primarily through the Group CEO who chairs the Corporate Responsibility 
Steering Committee, and is responsible for guiding the ongoing development of our strategy and monitoring performance 
against our KPIs. The work of the SSP Foundation is also reported to the Board and further information on this can be  
found on page 15.

NGOs

The Group regularly engages with NGOs who provide guidance on key areas of our sustainability strategy and the Group’s work 
on ESG matters. 

Understanding NGO expectations has contributed to positive progress against key areas, such as animal welfare and food 
waste. The Board is kept updated on this and of the views of NGOs in the Corporate Responsibility reports and strategy.

Government and 
regulators

The Board is regularly updated by the Company Secretary and General Counsel, other specialists within the business and also 
external advisors on the activities and actions of government bodies and regulators relevant to the Company’s business and the 
legal and regulatory landscape within which it operates. 

Regular corporate governance and regulatory development updates are provided to the Board.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsCorporate governanceStrategic Report56

AUDIT COMMITTEE REPORT

The Committee has 
continued to play 
a key role in SSP’s 
governance and 
risk management 
structure, providing 
important challenge 
and oversight on 
behalf of the Board. 
Unlike in previous 
years, this oversight 
has taken place 
against the backdrop 
of the Covid-19 
pandemic and its 
unprecedented 
impact on 
the business. 

Ian Dyson
Chairman, Audit Committee
16 December 2020

Dear Shareholder

On behalf of the Audit Committee (the ‘Committee’), I am pleased to present its report for the 
year ended 30 September 2020. 

During the year, the Committee has continued to play a key role in assisting the Board in 
discharging its oversight responsibility. As in previous years, its focus has been on monitoring 
the integrity of the Group’s financial reporting, internal control and risk management 
systems, reviewing the effectiveness of internal and external audit programmes, overseeing 
business conduct and ethics and ensuring that the Group’s processes and controls prevent 
the facilitation of tax evasion. Unlike in previous years however, this activity has taken place 
against the backdrop of the Covid-19 pandemic, and its unprecedented impact on the 
business, its finances and its people. 

The development of Covid-19 obviously introduced a significantly heightened level of risk 
in a number of areas, in particular in relation to the health and safety of our colleagues and 
customers, to our ability to operate our units and to the financial performance of the business, 
Maintaining sufficient liquidity and covenant headroom has emerged as a significant new risk 
for the Group, particularly when planning for a range of scenarios amid ongoing uncertainty 
around the precise timing of the recovery in our markets. Further details of these risks and 
their mitigating controls are set out on pages 33 to 37 of this report.

As the impact of Covid-19 on the Group became apparent, the Committee worked with the 
Board and management to adapt normal financial and operational controls and governance 
processes such that they remained effective and appropriate for the new business 
environment. Such adjusted controls were kept under regular review by our Risk Committee, 
our internal audit function and by the Committee. In addition, our finance teams across the 
Group have had to quickly adapt to the restrictions that remote working imposed, ensuring 
that the Group’s financial control environment was maintained despite the challenges 
presented. This year, the decision was made to delay our interim results (by three weeks) and 
full year results (by four weeks) in line with advice from the UK regulator to extend reporting 
timescales to allow time to deal with the challenges facing companies adversely impacted  
by Covid-19. 

Alongside its impact on the operations of the Group, the emergence of Covid-19 has also 
increased the degree and complexity of judgemental decisions that needed to be reflected 
in our financial statements. Furthermore, this year saw the first time application of IFRS 
16, which has had a very material impact on the financial statements, and also involved 
the exercise of judgement in several areas, notably in the assessment of lease term where 
termination options are included in a number of property leases. The Audit Committee 
has played an important role in challenging management on the appropriateness of the 
judgements made. In addition, the Committee has focused on the completeness and accuracy 
of the initial recognition of right-of-use (ROU) assets and lease liabilities on transition to 
IFRS 16 and the key management judgements to compute these balances. Covid-19 has 
provided a specific trigger for impairment of fixed assets and ROU assets. Together with 
the recoverability of goodwill, the Committee also reviewed the exercise performed by 
management to determine the recoverability of these assets for all material cash-generating 
units (CGUs). Review of going concern and viability assessment has also remained a key area 
of focus. 

The Committee seeks to balance independent oversight of matters within its remit, with 
providing support and guidance to management. I am confident that the Committee, 
supported by members of senior management as well as the internal and external auditors, 
has carried out its duties effectively and to a high standard during the year, particularly given 
the challenging circumstances following the emergence of Covid-19.

Composition and meetings
The Committee held four meetings during the year and comprises myself and two other 
independent Non-Executive Directors namely, Per Utnegaard and Carolyn Bradley. 
Attendance at these meetings is shown on page 49. As Chairman, I have recent and relevant 
financial experience through my past roles as a Chief Executive Officer and Group Finance 
Director of publicly quoted companies. Since the financial year end, Tim Lodge, has been 
appointed to the Board and as a member of the Committee. Tim brings a wealth of public 
company financial and audit committee experience that will serve the Committee well as the 
Group navigates its way through the pandemic and our recovery from it. The expertise and 
experience of the members of the Committee (including Tim Lodge) is summarised on pages 
44 and 45 and reflects the competence of the Committee as a whole relevant to the sector. 
The Company Secretary, Helen Byrne, acts as Secretary to the Committee.

SSP Group plc Annual Report and Accounts 202057

At the Committee’s request, the Chairman of the Board, the Group 
Chief Financial Officer and senior members of the SSP Group 
finance and business controls departments attend meetings of the 
Committee, together with senior representatives from the internal 
and external auditors. The Committee holds private sessions with the 
internal and external auditors without management being present. 
I regularly keep in touch with the Group Chief Executive Officer, the 
Group Chief Financial Officer and the Company Secretary. I also meet 
privately with both the internal and external auditors and provide 
regular updates to the Board on the key issues discussed at the 
Committee’s meetings.

The Committee receives independent assurance from the Group’s 
internal audit function, which is outsourced to Deloitte, and also 
receives updates from the external auditors across a wide range of 
issues. The Committee is further supported by the Risk Committee 
which meets quarterly and is chaired by the Group CFO.

The Audit Committee’s performance evaluation was undertaken as 
part of the wider Board Evaluation process set out on pages 50 and 
51 of the Corporate Governance Report.

The terms of reference of the Committee can be found at 
www.foodtravelexperts.com.

In addition to the above, the Committee reviewed the following 
matters during the year:

•  assessments of impairment of goodwill, intangible assets 
and assets held within cash-generating units as a result of 
Covid-19 pandemic;

•  adoption of IFRS 16, key judgements and impact of concession 

accounting on rent waivers during the year;

•  updates on tax matters, including the Group’s tax strategy; 
•  appropriateness of statements on going concern, liquidity and 

viability, reflecting the impact of Covid-19;

•  proposals for the scope of minimum financial controls reviews 

and for the proposed internal audit activity in 2021;

•  the effectiveness of health and safety measures, including 

specifically an evaluation of the Group’s controls in respect of 
allergens; and

•  the Audit Committee’s terms of reference and the Committee’s 

overall performance and composition.

A fuller description of the operation of the Committee during 
the year is set out in this report. I will be available at the 2021 
Annual General Meeting (AGM) to answer any questions from 
shareholders about the work of the Committee.

Overview of the year
During the year, the Audit Committee has:

•  reviewed the Group’s risk assessment, with particular focus 
on the risks which were deemed to have increased, either in 
likelihood or impact, along with the supporting action plans to 
mitigate the risks. In 2020, two new risks were added regarding 
liquidity and funding and the impact of Covid-19. Other areas 
of particular focus included the impact of Brexit, which has 
continued to be a high risk area for the UK business, information 
security and stability, and compliance with various pieces of 
legislation (for example, GDPR, the Criminal Finances Act, the 
Modern Slavery Act and the Bribery Act);

•  agreed the scope of both the external and internal annual 

audit programmes, reviewed the outputs and monitored the 
effectiveness of the internal and external audit process, and 
evaluated the internal audit strategic risk assurance process 
and its role;

•  reviewed and monitored the external auditor’s independence 
and objectivity; the policy on engagement with the external 
auditor to supply non-audit services has remained unchanged;
•  overseen the relationship with the external auditor and made 
recommendations to the Board in relation to reappointment, 
remuneration and terms of engagement;

•  monitored the integrity of the Group’s financial statements 

and continued to challenge the assumptions and judgements 
made by management in determining the financial results of the 
Group, including ensuring that the disclosures in the financial 
statements were appropriate, particularly following the 
emergence of Covid-19;

•  overseen the process for determining whether the Annual 

Report and Accounts presented a fair, balanced and 
understandable assessment of the Group’s position and 
performance, business model and strategy; and

•  evaluated and approved the going concern assumption and 

longer-term viability statements, especially taking into account 
the guidance issued by the Investment Association and the 
Financial Reporting Council (FRC).

SSP Group plc Annual Report and Accounts 2020Financial statementsStrategic ReportCorporate governance58

AUDIT COMMITTEE REPORT CONTINUED

Financial reporting
As part of our work to ensure the integrity of financial reporting, the Committee focused on the following areas during the year:

Area

Background

Committee’s activities and conclusions

Goodwill and 
intangible assets

Cash-generating 
units impairment 
assessment

The Group has a significant goodwill balance, mainly representing 
the consideration paid in excess of the fair value of the identified 
net assets acquired in relation to the 2006 acquisition of the SSP 
business by EQT Partners, through the purchase of various Compass 
Group plc subsidiaries, by various subsidiaries of SSP Group plc. The 
net assets acquired included intangible assets relating to the Group’s 
own brands, and franchise rights in respect of third party brands that 
were identified and valued at the date of acquisition. The goodwill 
and intangible assets balance also includes amounts recognised on 
acquisitions during the current and previous financial years.

The Committee recognises that there is a risk that an asset can 
become impaired, for example, due to changes in market conditions. 
As a result, the Group monitors the carrying values of goodwill and 
intangible assets to ensure that they are recoverable and any specific 
indicators of impairment are discussed by the Executive Directors 
with both operational and financial management at Group and 
in country.

Due to Covid-19, there has been an additional trigger for impairment 
in the current year. 

Cash-generating units (CGUs) are required to be tested for 
impairment annually if there is a trigger for impairment. Historically, 
SSP has been profitable and there has been no specific trigger for 
impairment. However, in the current year Covid-19 has resulted in a 
specific trigger for impairment. Management has determined a CGU 
to be a site, e.g. an airport or a rail station.

Similar to the goodwill impairment assessment, management have 
exercised significant judgement during the process relating to 
discount rates, future growth rates and cash flows. Management 
have carefully considered the impact of Covid-19 in each CGU. 

Taxation

The Group operates, and is subject to income taxes, in a number 
of jurisdictions. Management is required to make judgements and 
estimates in determining the provisions for income taxes and the 
amount of deferred tax assets and liabilities recognised in the 
consolidated financial statements.

The Committee recognises that management judgement is required 
in determining the amount and timing of recognition of tax benefits 
and an assessment of the requirement to make provisions against 
the recognition of such benefits.

Going concern 
and viability 
statement

In order to support its going concern assessment, the Group carries 
out reviews of its available resources and cash flows regularly with a 
more detailed viability assessment carried out on an annual basis.

Covid-19 has had a material impact on the Group’s operations 
and cash flows. There is considerable uncertainty surrounding 
the ongoing impact of the pandemic. In making the going concern 
assessment, the Directors have modelled two scenarios for the 
period to March 2022 with the base case scenario reflecting 
the Budget for 2021 adjusted for the lockdown across England 
announced by the UK Government on 31 October, as well as 
significantly increased government-imposed restrictions in many 
other parts of Continental Europe. The downside scenario shows a 
further 12-week lockdown and a much slower recovery. 

The Committee reviewed the goodwill impairment assessment 
prepared by management and challenged the key assumptions, 
including the impact of Covid-19 on the forecasted sales and EBITDA 
and the appropriateness of discount rates used. 

The forecasts used by the management were much more 
conservative compared to the prior year. The discount rates have 
increased by c. 2% on average reflecting the increased market risk 
and volatility of cash flows. As a result, total goodwill impairment 
of £33.0m has been recognised in the current year. The Committee 
agreed with this conclusion. The disclosure is set out in note 13. 

The Committee challenged key judgements made by the 
management. Due to the significant increase in the discount rates, 
along with challenging key inputs, we reviewed management’s 
benchmarking exercise against a comparator group of companies 
which was compiled based on externally available data. The discount 
rates were noted to be in a similar range and as such we deemed these 
to be reasonable. We also challenged the consistency of forecasting 
assumptions used in this exercise against those used for the goodwill 
impairment exercise. Whilst the CGU impairment exercise was 
carried out at a much more granular level and management have 
exercised judgement based on their knowledge of specific cash flows 
for each site, we noted that overall the forecasting assumptions were 
consistent with forecasts used for the goodwill impairment and going 
concern exercises. 

Total impairments recognised related to fixed assets and ROU assets 
are £38.4m and £38.2m respectively. The impairment primarily 
arose on those sites which were expiring in the next two to three 
years and as such there was not sufficient time to allow for recovery 
to normal level of sales and profitability. We also noted that quite a 
few sites which were marginal in prior periods were also impaired due 
to further reduced profitability as a result of Covid-19.

Further details on impairments have been set out in notes 12 and 14.

The Committee reviewed the Group’s tax strategy and received 
reports and presentations from the Head of Tax, setting out the tax 
strategy and highlighting the principal tax risks that the Group faces 
and the judgements underpinning the provisions for potential tax 
liabilities. The Committee also reviewed the results of the external 
auditor’s assessment of provisions for income taxes and deferred tax 
assets and liabilities, and having done so was satisfied with the key 
judgements made by management.

The Committee challenged management’s trading and liquidity 
forecasts for both the base case and the downside scenario, focusing 
on the reasonableness of the pace of recovery of passenger numbers, 
continued and timely access to finance such as the Bank of England’s 
Covid Corporate Financing Facility (CCFF) and the ability to meet its 
existing financial covenants. 

We noted that whilst the Group has managed to obtain waivers 
to September 2021, there are scenarios in which the Group could 
breach its existing interest cover and leverage covenants at the end 
of March 2022, as well as the minimum liquidity covenant when the 
CCFF is expected to be repaid in the first quarter of 2022.

However, following the review, the Committee was satisfied and 
recommended to the Board that the Directors should continue to 
adopt the going concern assumption, notwithstanding that material 
uncertainty exists that may cast significant doubt on the Group’s and 
the Company’s ability to continue as a going concern.

SSP Group plc Annual Report and Accounts 202059

Area

IFRS 16

Background

Committee’s activities and conclusions

The Group adopted IFRS 16 ‘Leases’ with effect from 1 October 
2019 using the modified retrospective approach to transition. 
Adoption of the new standard has had a material impact on the 
Group’s financial statements, with right-of-use (ROU) assets of 
£1,468.9m recognised on transition together with lease liabilities of 
£1,464.4m. Management has made key assumptions in computing 
these balances at a lease level which are inherently judgemental.  
Even minor changes in key assumptions made related to discount 
rates, future rental payments and lease term could result in a  
material change to the balances. 

The Committee has closely reviewed management’s key assumptions 
and accounting judgements on IFRS 16 at each Audit Committee 
meeting held during the year with a specific Audit Committee 
meeting held in April to solely discuss IFRS 16 and its impact on the 
half year and full year financial statements.

We reviewed management’s approach to ensure that the opening 
ROU assets and lease liability recognised at the transition date was 
complete and accurate. Controls put in place included an audit carried 
out by the Group Finance department on all material territories in 
addition to reviews by local senior finance management. 

Key challenges for this year included the impact of rent waivers 
granted by landlords in the current year and the application of IASB 
concession accounting which can only be applied if strict criteria 
are met. We probed management’s approach for recognising these 
concessions as such rather than as contract modifications.

Other key judgements around lease term, capitalisation of specific 
contracts and computation of discount rates were reviewed by the 
Committee in the prior year and deemed to be reasonable. There has 
been no change in management approach on these assumptions in 
the current year.

Overall, the Committee is satisfied that the balances recognised 
at transition, the key assumptions made during the year, closing 
balances and key disclosures included in the financial statements are 
materially correct.

The Audit Committee noted the guidance issued by the FRC in 
relation to the use of APMs and considered whether the performance 
measures used provided meaningful insights for shareholders into 
the Group’s results. The Committee also reviewed the treatment of 
items considered for separate disclosure in the Annual Report and 
Accounts, ahead of their approval by the Board. The Committee also 
continued to support the judgements made by the management 
regarding those items considered as exceptional and requiring 
separate disclosure.

The Committee concluded that clear and meaningful descriptions 
had been provided for the APMs used and that the relationship 
between these measures and the statutory IFRS based measures 
was clearly explained. It was also concluded that the Committee 
supported the considered understanding of the financial statements, 
and that the APMs had been accorded equal prominence with 
measures that are defined by, or specified under, IFRS.

The Committee reviewed the ‘Pro forma IAS 17’ disclosures added 
in the current year and concluded that these were reasonable to 
include during the first year of adoption of IFRS 16 for comparability, 
however, would no longer be required going forward as the 
comparatives will be under IFRS 16. 

The process to ensure that the Committee, and then the Board, 
are satisfied with the overall fairness, balance and clarity of the 
document has been underpinned by:

•  guidance issued to contributors at an operational level;

•  a verification process dealing with the factual content of the 

reports; and

•  a comprehensive review by the Directors and the senior 

management team.

Alternative 
performance 
measures

In addition to IFRS based performance measures, the Directors also 
use alternative performance measures (‘APMs’) to provide additional 
useful information on the underlying trends, performance and 
position of the Group (see page 31). These measures are not defined 
nor specified under IFRS and therefore are not intended to be a 
substitute for the same.

Further, as this is the year of transition to IFRS 16, management have 
presented ‘Pro forma IAS 17’ numbers together with the statutory 
numbers to demonstrate comparability with the prior period. 

Fair, balanced and 
understandable 
financial 
statements

An intrinsic requirement of a Group’s financial statements is 
for the Annual Report and Accounts to be fair, balanced and 
understandable. The coordination and review of the Group-wide 
input into the Annual Report is a sizeable exercise performed  
within an exacting timeframe, which runs alongside the formal audit 
process undertaken by the external auditor.

SSP Group plc Annual Report and Accounts 2020Financial statementsStrategic ReportCorporate governance60

AUDIT COMMITTEE REPORT CONTINUED

Risk management and internal control
The Board has overall responsibility for risk management and internal 
control systems, and for reviewing their effectiveness. This process 
is overseen by the Committee on the Board’s behalf. It is increasingly 
important that this is carried out in the context of the social, 
environmental and ethical matters relating to the Group’s business.

The system of internal control is designed to manage, rather than 
eliminate, the risk of failure to achieve business objectives, and can 
only provide reasonable, but not absolute assurance against material 
misstatement, loss, fraud or breaches of law and regulations.

The Board has established a clear organisational structure with 
defined authority levels. The day-to-day running of the Group’s 
business is delegated to the Executive Directors of the Group. 
The Executive Directors meet with both operational and financial 
management on a weekly and monthly basis. Key financial and 
operational measures are reported on a weekly and monthly basis, 
and are measured against both budget and reforecasts in these 
meetings. This process has been adapted where needed by the 
CEO and CFO to reflect the nature of reporting required during the 
Covid-19 pandemic. 

The Group maintains Group and regional/country level risk registers 
which outline the key risks faced by the Group including their impacts 
and likelihood, along with relevant mitigating controls and actions. 
On an annual basis, regional and country management teams are 
required to update their local risk registers and risk maps to ensure 
that the key strategic, operational, financial, as well as emerging risks 
in each location are captured and prioritised according to likelihood 
and impact, and to identify the risk management activities for each 
risk. The regional and country risk registers are used in conjunction 
with input from the Executive Committee, to update the Group risk 
register. The Risk Committee and Executive Committee review the 
assessment of risks, as well as current and future mitigation activities 
at both the Group and regional/country levels. The Committee 
reviewed this process and a summary of the risk registers during 
the year.

Following this process, a summary of the principal risks and 
uncertainties which are currently judged to have the most significant 
impact on the Group’s long-term performance is set out on pages 
19 to 24.

The Committee reviewed the effectiveness of the Group’s financial 
and other internal control systems through the annual Control 
Self-Assessment process, as well as the reports of the internal 
and external auditors during the year. It subsequently reported on 
these matters to the Board to allow it to carry out its review (see 
pages 33-34). 

Internal audit
Deloitte acts as internal auditor to the Group, and the partner 
responsible reports directly to the Audit Committee, in addition to 
being a permanent member of the Risk Committee. Internal audit 
plays an important role in assessing the effectiveness of internal 
controls through a programme of reviews based on a continuing 
assessment of business risks across the Group. 

Internal audit is in regular dialogue with the regional Chief Financial 
Officers and the Group Chief Financial Officer, to discuss the output 
from the assurance work and acquire an update on the business risks 
across the Group. Where control deficiencies are noted through the 
assurance work performed, Deloitte will perform follow-up reviews 
and visits.

The Committee meets regularly with Deloitte to review and 
progress the Group’s internal audit plan. The relevant audit plan and 
procedures are aimed at addressing risk management objectives 
and providing coverage of the risks identified in the regional and 
country risk registers. The internal audit plans have been prepared 
in accordance with standards promoted by the Chartered Institute 
of Internal Auditors. The Committee continues to monitor the 
effectiveness of internal audit plans in accordance with the Group’s 
ongoing requirements.

As a result of Covid-19, its impact on SSP’s operations and majority 
of the staff being on furlough, the planned internal audit programme 
for the year was largely postponed. In addition, the Control Self- 
Assessment (CSA) was replaced with a ‘Minimum Financial Controls’ 
(MFC) exercise which focused on a smaller number of key controls 
expected to be in place across all local finance operations. The output 
of the exercise was reviewed by the Committee which ensured that 
any proposed action was timely and commensurate with its level of 
risk, whether real or perceived.

Despite the challenges arising from Covid-19, it was noted that there 
were no significant weaknesses identified in the year that would 
materially impact the Group as a whole. The Committee continues 
to closely monitor the impact of Covid-19 and will ensure the 
resumption of full scope of internal audit and CSA programmes at the 
appropriate time once the outlook has improved. For the current year, 
the Committee remains satisfied that the Group’s system of internal 
controls works well.

The Committee determines the adequacy of the performance 
of the internal audit process through the quality and depth of 
findings and recommendations. During 2020, the Committee also 
carried out a formal assessment of the internal audit process, 
using questionnaires completed by senior finance personnel both 
at Group and in country, along with key members of the business 
controls, legal and tax departments. The survey covered areas such 
as organisation, purpose and remit, process management, quality of 
the team, knowledge and expertise, and communication of results 
and recommendations. The survey indicated an overall satisfaction 
with the internal audit process, including Deloitte’s interactions 
with the local teams as well as their understanding of the business 
and the issues it faces. The Committee discussed the results of the 
survey with Deloitte and was satisfied with the internal audit process. 
The results and feedback from the survey were incorporated into the 
next year’s internal audit plan. 

SSP Group plc Annual Report and Accounts 202061

External audit
The effectiveness of the external audit process and independence 
of KPMG LLP (KPMG), the Group’s external auditor, is key to ensuring 
the integrity of the Group’s published financial information. Prior to 
commencement of the audit, the Committee reviewed and approved 
the audit plan to gauge whether it was appropriately focused. 
KPMG presented to the Committee its proposed plan of work, which 
was designed to ensure there are no material misstatements in the 
financial statements. The Committee considered the accounting, 
financial control and audit issues reported by the external auditor 
that flowed from their audit work.

During the 2020 financial year, the Committee carried out an 
assessment of the external audit process, including KPMG’s role in 
that process. This was supported by the results of discussions with 
individual Committee members and questionnaires completed by 
senior finance personnel both at Group and in country, along with key 
members of the legal and tax departments. The survey covered areas 
such as communication, the audit approach and scope, the calibre of 
the audit teams, technical expertise, and independence. The survey 
indicated overall satisfaction with the services provided by KPMG 
and the Committee was satisfied with KPMG’s responses to the 
points raised in the survey. The results and feedback from the survey 
were incorporated in the next year’s external audit plan.

In 2015, the Group tendered its external audit appointment and 
as a result, KPMG was reappointed as external auditor. The audit 
partner for the year ended 30 September 2020 was Nicholas Frost. 
Under the Statutory Audit Services for Large Companies Market 
Investigation (Mandatory Use of Competitive Tender Processes and 
Audit Committee Responsibilities) Order 2014 (the “CMA Order”) 
the Group is required to put its external audit process out to tender 
again by no later than 2025 and intends to do so in line with those 
regulations. The Committee confirms it is in compliance with the 
provisions of the CMA Order.

Auditor independence and non-audit services policy
The Committee has adopted a formal policy governing the 
engagement of the external auditor to provide non-audit services, 
taking into account the relevant ethical guidance on the matter. 
This policy is reviewed annually by the Committee, which describes 
the circumstances in which the auditor may be engaged to undertake 
non-audit work for the Group. The Committee oversees compliance 
with the policy, and considers and approves requests to use the 
auditor for non-audit work.

Recognising that the auditor is best placed to undertake certain work 
of a non-audit nature, .e.g. audit related services, the engagements 
for non-audit services that are not prohibited are still subject to 
formal review by the Committee based on the level of fees involved, 
with reference to the 70% cap that applies. Non-audit services that 
are pre-approved are either routine in nature with a fee that is not 
significant in the context of the audit, or are audit-related services.

The Group had updated its non-audit services policy in the prior 
year to ensure it remained in line with the latest ethical guidance. 
There were no further changes made during the year.

Details of fees payable to the external auditor are set out in note 6 
on page 118. In 2020, non-audit fees represented approximately 
20% of the audit fee. KPMG has provided services to certain Group 
companies and the non-audit fees in 2020 included £0.1m of fees for 
assurance work in relation to turnover certificates, which are needed 
to comply with certain local regulations.

The external auditor reported to the Committee on its independence 
from the Group and confirmed it had complied with the independence 
requirements as set out by the APB Ethical Standards for Reporting 
Accountants. The Committee is satisfied that KPMG has adequate 
policies and safeguards in place to ensure that auditor objectivity and 
independence are maintained.

FRC Correspondence
During the year, the UK regulator (FRC) reviewed the SSP Annual 
Report and Accounts 2019 and asked the business to consider a 
number of technical disclosure matters. The Committee has reviewed 
the letter from the FRC and SSP’s response. As a result, SSP have 
clarified and enhanced some disclosures in this Annual Report and 
Accounts. The enquiry was closed.

Ian Dyson
Chairman, Audit Committee
16 December 2020

SSP Group plc Annual Report and Accounts 2020Financial statementsStrategic ReportCorporate governance62

STATEMENT BY THE CHAIR OF THE REMUNERATION COMMITTEE

Our new 
Remuneration 
Policy supports the 
evolving strategic 
priorities of 
the Group.

Carolyn Bradley
Chair, Remuneration Committee
16 December 2020

Introduction
On behalf of the Board and the Remuneration Committee, I present the Directors’ 
Remuneration Report for the year ended 30 September 2020, which contains:

•  The updated Directors’ Remuneration Policy, to be put to a shareholder vote at the 

2021 AGM.

•  The annual remuneration report, describing how the existing policy has been applied 

in the 2020 financial year and how the updated policy will be implemented in the 2021 
financial year. 

Response to Covid-19
Prior to the onset of Covid-19, the business was on track to deliver another solid set of 
financial results. However, by the second quarter, the impact of the Covid-19 outbreak in Asia 
and the strict restrictions put in place there and elsewhere in the world became apparent and 
travel almost immediately ground to a halt. By April, sales were down 95% across the Group.

When the virus first emerged, our immediate priority was to ensure the health and safety 
of our colleagues and customers, and to protect our business for the future. We introduced 
heightened safety protocols to ensure we could keep our colleagues and customers safe. 
Costs were significantly reduced, and by April we had secured approximately £750m of 
liquidity through an equity placing as well as accessing Government loan schemes, enabling 
us to trade through a prolonged recovery. The Board and Senior Management took significant 
salary reductions and our Group CEO proposed to waive his bonus for 2020. We were able 
to retain some of the cash related to the payment of the final 2019 dividend as we gave 
shareholders the opportunity to reinvest the proceeds of that dividend payment into new 
SSP shares. 

Where we needed to close our units, we sought to protect as many jobs as possible through 
utilising any available job support schemes. It is with regret that the prolonged nature of this 
crisis resulted in us having to take the difficult decision to restructure in order to protect the 
business, leading to considerable job losses. 

The Committee would like to take this opportunity to thank our colleagues, both on the front 
line and those in our support functions. Our team members demonstrated our Values by 
resiliently continuing to provide services to the travelling public, many of whom have been 
key workers. Our management team have worked incredibly hard to ensure the safety and 
wellbeing of our colleagues and to protect the business for the future.

By the end of the third quarter, restrictions had begun to ease in a number of countries 
and we began to re-open units using a new flexible operating model. By year end, we were 
operating c. 1,200 of our units profitably across the Group and sales had recovered slowly to 
approximately 24% of pre-Covid levels. A significant focus on cash preservation enabled the 
Group to minimise the cash outflow in the second half of the year and by the end of the year, 
SSP had some £520m of liquidity. 

Since the year end, the re-instatement of local and national lockdowns, notably in the UK and 
Continental Europe, has resulted in further volatility in passenger numbers which we expect 
to continue through the second quarter of the new financial year. We are optimistic that, allied 
to the rollout of the Covid-19 vaccination programmes, we will see the start of a recovery 
in the second half of the year. We are ready to respond quickly. The actions we are taking to 
rebuild the business will put us in a strong position to capitalise on the recovery as well as 
future opportunities, enabling us to deliver long term sustainable growth for the benefit of all 
our stakeholders.

It is against this backdrop that the Committee considered remuneration out-turns and our 
new policy. In doing so, we have sought to balance alignment with our shareholders, workforce 
and wider stakeholders, while ensuring our policy will support the rebuilding of the business 
and long term sustainable growth.

SSP Group plc Annual Report and Accounts 202063

Executive pay – response to Covid-19
Salary reductions 
As announced on 25 March 2020, significant salary reductions were 
made across all senior management, the Group Executive and Group 
Board. Salaries were reduced by 30% from April 2020. NED fees 
were also reduced by 30% during this time. For September, SSP’s 
management and Board agreed to a salary/fee reduction of 10%. 

Bonus waived
For the year ended 30 September 2020, the Group CEO was eligible 
to receive a bonus based 80% on underlying operating profit and 
20% on performance against strategic objectives. The Group CFO 
was also eligible to receive a bonus based on underlying operating 
profit and strategic objectives, assessed using the Group’s 
Management Bonus Plan matrix structure which has been operated in 
prior years and which applies to our management population. 

The underlying operating profit threshold was not met and the 
decision was taken to not pay a bonus to our wider management 
team, a decision which the Committee believed appropriate in the 
current conditions. On this basis, no bonus was earned by Jonathan 
Davies in the year, despite the fact that his strategic objectives were 
satisfied (as set out later in the report).

The Group CEO would have been entitled to a potential annual bonus 
under the strategic element. However, Simon Smith volunteered 
to waive his bonus for this year and this waiver was agreed by the 
Committee and the Board. Notwithstanding that the bonus had been 
waived, the outcome of this element has been provided in this report. 
In line with our Policy, we assessed our Executive Directors’ strategic 
performance based on the targets set at the start of the year, against 
which robust performance was still delivered. However, as the crisis 
hit, the business’ priorities changed drastically and our Executive 
Directors performed outstandingly to protect the business through 
their decisive and immediate actions. 

No LTIP pay-out
The performance conditions for the 2017 PSP were not met, and 
therefore the award has lapsed in full and no shares will vest this year. 

Remuneration Policy Review 
The Remuneration Policy ("Policy") was last approved by shareholders 
at the 2018 AGM and is due for renewal this year. We have taken 
this opportunity to reflect on our approach to executive pay in 
the context of the ongoing external uncertainty and our evolving 
business strategy.

Taking into account the long-term strategic needs of the business 
and the views of our shareholders, the Committee proposes to make 
the following changes to the Policy.

Our evolving pay governance 
Last year, we made a number of good governance changes ahead 
of our Policy review. These changes included the following:

•  Strengthened annual bonus deferral by introducing the 

requirement for 33% of any bonus earned to be deferred into 
shares for three years regardless of whether the minimum 
shareholding requirement is met.

•  Improved the transparency of the annual bonus target disclosure.
•  Pensions for any new Executive Directors aligned with the rate for 

the wider workforce.

•  Minimum shareholding requirements for the CEO and CFO 

increased to 250% and 200% of salary respectively 

•  Introduced post-employment shareholding requirements for 

Executive Directors. 

In reviewing our Policy we have continued to be mindful of good 
governance practice and will be making further changes to align 
pension to workforce, as described on page 64.

Restricted Share Plan
We have thought very carefully about the pay model to best support 
the business going forward. SSP faces some significant challenges as 
we work to restore and grow shareholder value in a highly uncertain 
environment. The conclusion we have come to is that the restricted 
share model best supports the recovery of the business. 

We are therefore proposing to replace the Performance Share Plan 
("PSP") with a new Restricted Share Plan ("RSP") under which our 
Executive Directors will receive a more modest award (than under the 
PSP) subject to performance underpins. We believe that a restricted 
share plan is the right approach to support the business for the 
following reasons:

•  Supports dynamic and responsive management actions as the 
external environment develops – We want management to take 
the right actions to rebuild the business to deliver long term 
sustainable growth over what is expected to be a prolonged and 
potentially volatile recovery cycle. The Committee believes that 
the proposed RSP will support management in its execution and 
delivery of this. 

•  Target setting – The environment remains highly uncertain in terms 
of trajectory of recovery. Passenger numbers (PAX) at the sites 
at which SSP operates is a key driver of profit growth and in the 
current environment, we cannot forecast how PAX will recover 
and, when it does, if this recovery would mirror SSP’s portfolio of 
locations and units. That gives us challenges with setting three year 
targets which with the benefit of hindsight may be set too low or 
too challenging. The restricted share model rewards management 
for taking the right actions to deliver long term sustainable growth 
over the recovery cycle rather than hitting a specific target in 
three years. 

•  More modest reward with performance underpins – The more 

modest reward is strongly aligned with our shareholders' 
experience and rewards participants for restoring the Group's 
share price which feels appropriate to the current circumstances. 
We will also operate a performance underpin to ensure there 
is no payment for failure and that overall levels of vesting 
are reasonable. 

•  Retention across the wider management team – The operation 
of the restricted share plan will be aligned across the wider 
management team. The restricted share model is simple and 
transparent, and although the upside is more modest, it is 
expected to better support retention and be appropriately 
motivating at below board level where there is a risk that 
management with transferable skills may move to less hard-
hit sectors.

The maximum award under the proposed policy will be 100% of 
salary for the CEO and 75% of salary for the CFO, which represents a 
50% reduction from the maximum level of awards under the current 
PSP, reflecting shareholder expectations when moving to a restricted 
share model. Vesting will be subject to a performance underpin which, 
for the first award is detailed on page 71. Awards will be subject 
to a three year vesting period and two year holding period, so that 
the total time horizon before any potential sale of shares is five years, 
in line with best practice. 

To support our restricted share model approach we are asking 
shareholders to approve the plan rules of the Restricted Share Plan 
at the AGM.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance64

STATEMENT BY THE CHAIR OF THE REMUNERATION COMMITTEE 
CONTINUED

Engagement with shareholders
As part of our Policy review, we wrote to shareholders representing 
c. 80% of our shareholder base to understand their views on 
our new Directors’ Remuneration Policy. We welcomed the level 
of engagement received and I am pleased to say that we were 
able to engage with shareholders representing c.70% of our 
shareholder base. Our shareholders were understanding of the 
challenges that the business has faced during this difficult year 
and valued our management team’s successful handling of the 
crisis. Overall, engagement around the new RSP plan was positive 
and our shareholders understood the strategic rationale for its 
implementation, and the difficulties that would arise under other long 
term incentive structures in the current environment.

We have welcomed their feedback on our proposals and have taken 
into account their comments as part of the process. We remain 
committed to keeping an open and transparent dialogue with 
shareholders on executive compensation at SSP. 

We hope you will support our Directors’ Remuneration Policy 
and Directors’ Remuneration Report at the forthcoming AGM. 

Carolyn Bradley
Chair, Remuneration Committee
16 December 2020

Pensions policy
As part of our Policy review we are committing to reducing pensions 
for incumbent Executive Directors to the rate applied to the majority 
of the wider workforce from the end of the 2022 calendar year, in line 
with the Investment Association guidance. Prior to Covid-19 we had 
begun to review the pension provisions available for our UK based 
colleagues. This unfortunately had to be paused due to changing 
priorities as a result of the pandemic. This review will confirm the 
rate available to the wider workforce and therefore the rate that the 
Executive Directors will be aligned to from the end of 2022.

Board changes
As announced on 1 November 2019, Mike Clasper succeeded Vagn 
Sørensen as Chairman of the Company following the 2020 Annual 
General Meeting. His fee was set at £275,000. Further, as announced 
on 31 July 2020, Judy Vezmar joined the Board during the year as an 
Independent Non-Executive Director and a Remuneration Committee 
member. Post year end, as announced on 1 October 2020, Tim Lodge 
was appointed to the Board as an Independent Non-Executive 
Director and Audit Committee member. Each receives a base  
fee of £51,000. 

Salaries for the 2021 financial year
This year, there will be no salary increases for our Executive Directors.

Operation of the annual bonus plan for 2021 financial year
This year we are proposing to simplify the structure of the 
Management Bonus Plan and have revised the performance metrics 
to align with our recovery strategy. The structure for our CEO and 
CFO will now be aligned, with 80% based on financial and 20% based 
on strategic objectives.

Taking into account the significant market uncertainty, this is a 
challenging year to set financial targets. As a Committee we consider 
that it is still appropriate for a significant portion of the bonus to be 
based on financial measures. We consider EBITDA and Net Debt to be 
the key measures for management to focus on in the short to medium 
term. We have thought carefully about how best to adapt the target 
setting framework to this uncertain environment. In that context, 
our annual bonus policy allows for us to account for some external 
factors, including reference to passenger numbers (PAX) and revenue 
achieved, in determining a suitable bonus outcome. The Committee 
anticipates that it will apply a greater than normal level of judgement 
and discretion when considering outcomes for the year. 

SSP Group plc Annual Report and Accounts 2020 
65

REMUNERATION AT A GLANCE

Remuneration outcomes for the year ended 30 September 2020
The table below provides a high level overview of what our Executive Directors earned in 2020.

Fixed pay (salary, pension and benefits)

Annual bonus

PSP vesting (2017 award)

As discussed in the Chair’s statement, the Covid-19 outbreak has 
had an unprecedented impact on the travel industry and on SSP’s 
business in all geographies. Remuneration outcomes for the year 
are as follows:

•  From 1 April to 31 August 2020 Directors received 70% of their 
usual salary/fees. This increased to 90% from 1 September 
to 30 September as the Group was able to return more of its 
colleagues to work.

•  Annual bonus payout for the 2020 financial year is zero for both 
Executive Directors, with trading conditions meaning that the 
Group did not achieve the threshold operating profit target. 
Simon Smith achieved a portion of his strategic objectives, which 
resulted in a formulaic payout of 12% of maximum opportunity. 
However, he proposed to the Committee that this would be 
waived, which the Committee approved.

Simon Smith

Jonathan Davies

£720k

£0

£0

£520k

£0

£0

Three year TSR performance

140

120

100

80

60

40

20

0

30/09/2017

30/09/2018

30/09/2019

30/09/2020

SSP Group

FTSE 250

Equity exposure of our Executive Directors
Our Executive Directors strongly align themselves with the long-term success of the Group through their high personal shareholdings.

Simon Smith

250%

308%

168%

476%

200%

2020 Minimum shareholding requirement

Actual shareholding

Interests in unvested/
unexercised share awards

Jonathan Davies

600%

147%

747%

 As at 30 September 2020

Overview of implementation of Policy in 2021
A summary of the proposed packages for Executive Directors in the 2021 financial year in comparison to packages for the 2020 financial year 
is set out below.

Element of remuneration

Base salary

Pension

Simon Smith

£650,000

2021 financial year

Jonathan Davies

£467,600

Simon Smith

£650,000

2020 financial year

Jonathan Davies

£467,600

20% of base salary

21% of base salary

20% of base salary

21% of base salary

Annual bonus maximum

175% of base salary

125% of base salary

175% of base salary

125% of base salary

Annual bonus targets

PSP annual award

RSP annual award

Profit, Net Debt 
and strategic

n/a

Profit, Net Debt 
and strategic

Profit  
and strategic

Profit  
and strategic

n/a

200% of base salary

150% of base salary

100% of base salary

75% of base salary

n/a

n/a

Shareholding requirement

250% of base salary

200% of base salary

250% of base salary

150% of base salary

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance66

REMUNERATION AT A GLANCE CONTINUED

Proposed changes to the Directors’ Remuneration Policy 
A summary of the proposed changes to the Group’s Remuneration Policy is set out below. The new policy has been written to include 
developments that were made in the two previous financial years, such as the introduction of mandatory bonus deferral, post-employment 
shareholding requirements and post-vest holding periods. The full policy is shown on pages 77 to 85.

Pension

Benefits

Annual bonus

Long Term Incentive

Shareholding requirements

Base Salary

2017 Policy

•  Executive 
Director 
salaries are 
set taking into 
consideration 
individual skills 
and the size 
and complexity 
of the role

•  Base salaries 
normally 
reviewed with 
effect from 
1 June

•  Executive 
Director 
pension 
contributions 
of up to 35% of 
base salary

•  Newly 

appointed 
Director 
pension 
contributions 
of up to 20% 
of base salary

•  Executive 
Directors 
receive a 
tailored 
package of 
core benefits 
including life 
insurance, 
car allowance 
and healthcare

•  Executive Directors can 
be awarded a maximum 
bonus of up to 200% 
of base salary

•  Performance is 

measured relative to 
targets in key financial, 
operational and/or 
strategic objectives 
over the financial year.

•  Malus and clawback 
conditions apply

Proposed changes for 2020 Policy review

•  No change

•  Newly 

•  No change

• 

appointed 
Director 
pension 
contributions 
aligned to 
the wider 
workforce rate

Incumbent 
Executive 
Directors will 
be aligned 
with the wider 
workforce 
rate by the end 
of the 2022 
calendar year

As per 2017 Policy 
with the following 
amends:

•  Executive Directors 
required to defer at 
least 33% of annual 
bonus for three years 
into shares

• 

If the shareholding 
requirement is not met, 
Executive Directors 
required to defer 50% 
of annual bonus for 
three years into shares

•  Remuneration 
Committee 
has discretion 
over outcomes

• 

Implementation for 
2021 financial year - 
CEO and CFO's bonus 
structures will now 
be aligned, with the 
majority based on 
financial objectives and 
a minority based on 
strategic objectives

•  Group CEO: 200% of salary

•  Group CFO: 125% of salary

•  Non-executive Directors: 

100% of base fee

•  Directors have until the 

third anniversary of their 
appointment to build up 
shareholding requirement

As per 2017 Policy with the 
following amends:

•  Group CEO: 250% of salary

•  Group CFO: 200% of salary

Post-employment 
shareholding 
requirements introduced.

•  Performance 
Share Plan in 
which Executive 
Directors can be 
awarded up to 
200% of salary

•  Awards subject 
to financial 
performance 
conditions 
assessed over 
three year 
performance 
period (usually 
EPS and TSR)

•  Malus and clawback 
conditions apply

•  Restricted 

Share Plan in 
which Executive 
Directors can be 
awarded up to 
100% of salary

• 

Implementation for 
2021 financial year 
– Normal award 
levels are 100% of 
salary for the CEO 
and 75% of salary 
for the CFO

•  Awards subject 
to performance 
underpins to ensure 
the Company does 
not pay for failure

•  Awards vest after 

three years and are 
subject to a two 
year holding period

•  Remuneration 
Committee 
has discretion 
over outcomes

SSP Group plc Annual Report and Accounts 202067

CORPORATE GOVERNANCE CODE PROVISION 40 DISCLOSURE

When developing the proposed Remuneration Policy and considering its implementation for 2021, the Committee was mindful of the UK 
Corporate Governance Code and considers that the executive remuneration framework appropriately addresses the following factors:

Clarity

•  The Committee is committed to providing open and transparent disclosures regarding our executive 

remuneration arrangements.

•  We have consulted with our shareholders in order to formulate the proposals in our new Remuneration Policy.

•  We have sought to explain the changes to our proposed Remuneration Policy in a way that highlights their 

alignment to our strategic ambitions as well as good governance practices under the UK Corporate Governance 
Code and investor guidance. 

Simplicity

•  Remuneration arrangements for our Executives and our wider workforce are simple in nature and well 

understood by both participants and shareholders.

•  Our new restricted share plan is a simple model that aligns our senior management team to the experience of 

our shareholders. 

•  For the 2021 financial year, we have also aligned the bonus structures for our Group CEO and Group CFO which 

provides further consistency and simplicity in our pay arrangements. 

Risk

•  The Committee considers that the structure of incentive arrangements does not encourage inappropriate 

risk-taking. 

•  Our annual bonus is based on a balance of metrics which take into account our strategic plan and external 
expectations. Targets are set to ensure that maximum can only be earned for delivering truly exceptional 
performance while not encouraging risk-taking. 

•  Our new RSP has more modest award levels relative to the out-going PSP and is subject to performance 

underpins which ensure that there is no payment for failure. 

•  Annual bonus deferral, the RSP post-vesting holding period and our in-employment and post-employment 
shareholding requirements provide a clear link to creating sustainable, long-term value for shareholders. 

•  Malus and clawback provisions also apply to our incentive arrangements, and the Committee has overarching 
discretion to adjust formulaic outcomes to ensure that they are appropriate after assessing performance in 
the round. 

Predictability

•  The new RSP increases the predictability of outcomes in line with recovery strategy and minimises the 

potential of unintended outcomes. 

•  Our Policy contains details of opportunity levels under various scenarios for each component of pay.

Proportionality

•  The Committee believes that the proposed RSP incentivises management to take the right actions for 

sustainable value in the current environment.

•  The Committee considers performance from a range of perspectives. Poor financial performance is 

not rewarded. 

Alignment to culture

•  Any financial and strategic targets set by the Committee are designed to drive the right behaviours across  

the business. 

•  The new RSP model encourages our executives to focus on making the right decisions for the long-term 

sustainable performance of the business.

•  When developing the 2021 Remuneration Policy the Committee reviewed our approach to remuneration 

throughout the organisation to ensure that arrangements are appropriate in the context of our Values and 
approach to reward for the wider workforce.

•  We have committed to aligning executive pensions with the wider workforce rate. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance68

ANNUAL REPORT ON REMUNERATION

Single total figure of remuneration – Executive Directors (audited)
The following table provides a summary single total figure of remuneration for 2019/20 and 2018/19 for the Executive Directors.

All figures 
shown in 
£’000

Salary
and feesa 

Benefits

Pension

Annual 
Bonus

Long-term
incentivesc, d

Total fixed 
Remuneration

Total variable 
Remuneration

Other

Total

2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019

Executive Directors

Simon Smithb

563

430

27

17 130

90

Jonathan 
Davies

405

968

459

889

17

44

16

98

96

33 228

186

–

–

–

529

468

997

–

–

261

933

– 1,194

–

–

–

–

–

720

537

–

790

720 1,327

520

571

– 1,401

520 1,972

– 1,240 1,108

– 2,191 1,240 3,299

a
  Salary and fees – this represents the base salary or fees paid in respect of the relevant financial year. For Executive Directors this was reduced for a 
portion of the year due to the impact of Covid-19 as described below.
b
  Simon Smith – amounts of pay shown for Simon Smith in 2019 shows remuneration earned from his appointment to the Board on 20 November 2018.
c 
Long-term incentives 2020 – no shares vested under the 2017 LTIP awards, therefore there is no value attributable to share price appreciation over the 
performance period. The Committee did not exercise any discretion with regards to the vesting of the 2017 LTIP awards.
d
  Long-term incentives 2019 – the value for 2019 is in respect of the awards granted in 2016. The value presented in the single total figure of remuneration 
table in the 2019 Annual Report on Remuneration has been adjusted to show the final outcome of the vesting of the awards granted in 2016 (along with 
accrued dividend equivalents) at the mid-market closing share price on the date of vesting of £6.6568.

Additional disclosures in respect of the single figure table
Base salary
Executive Director base salaries in 2019/20 (audited)

Simon Smith

Jonathan Davies

From 1 June 2020

a

From 1 June 2019

£650,000 per annum

£650,000 per annum

£467,600 per annum

£467,600 per annum

Change

0%

0%

a
  Salary was reduced during the year as described below due to the impact of Covid-19.

During the 2020 financial year, the Group furloughed the majority of its workforce and utilised wage subsidy schemes available across the 
regions in which it operates to preserve cash and protect the business. As a result of this, many of our colleagues received reduced pay during 
the year.

In light of this, the Remuneration Committee and the Chairman agreed that it was appropriate for the Board of Directors to receive a reduced 
salary/fee for a portion of the year. From 1 April 2020 to 31 August, Directors received 70% of their usual base salary/fee, reflecting a 30% 
reduction. As trading conditions began to improve towards the end of the financial year, and the Group was able to return more colleagues 
to work, the Committee and the Board considered it appropriate to continue the reduction, but at a lower level. As such from 1 September to 
30 September, Directors received 90% of their usual base salary/fee, reflecting a 10% reduction.

The figures shown in the Single Total Figure of Remuneration table above reflect these changes. The amount of remuneration received  
by Non-Executive Directors is set out on page 72.

Benefits
During the year, Simon Smith and Jonathan Davies received benefits totalling £27k and £17k respectively. These benefits included 
participation in the UK SIP, private medical insurance (for the executive and their family), life insurance, car allowance, company fuel card and 
home to work travel (including associated tax paid). 

Details of shares held by Executive Directors under the UK SIP are set out below:

Total SIP shares held at
1 October 2019

Shares acquired during 
financial year

Matching shares awarded 
during financial year

Simon Smith

Jonathan Davies

1,766

2,829

449

471

204

204

Total SIP
shares held at  
30 September 2020

2,419

3,504

SSP Group plc Annual Report and Accounts 202069

Pensions
The table below sets out the pension arrangements for our Executive Directors that were in force during the year. Pension arrangements for 
Executive Directors were based on their full base salary and do not reflect the salary reductions described above, in line with the approach 
taken for the rest of the Group’s management.

Director

Simon Smith1

Jonathan Davies

Pension type

Pension level (% base salary)

Cash in lieu of pension/defined contribution

Cash in lieu of pension

20%

21%

1
  Simon Smith is a member of the UK defined contribution pension scheme and receives a mix of employer pension contributions into the Group’s pension 
scheme and a cash supplement in lieu of pension such that his total annual pension remuneration amounts to 20% of base salary. 

Annual bonus
The bonuses for the year ended 30 September 2020 assessed underlying operating profit as the financial target. Bonuses for both Simon 
Smith and Jonathan Davies assessed a mix of financial performance and strategic objectives.

For Simon Smith, 80% of his total bonus opportunity was determined by the financial target, with the remaining 20% opportunity determined 
by achievement of key strategic objectives. Jonathan Davies’ bonus was determined under the Management Bonus Plan matrix structure that 
applied to the broader management team, whereby the financial element of the bonus was based on 100% underlying operating profit and a 
personal performance factor, based on the achievement of objectives, is then applied to determine the actual pay out.

Based on the frameworks described above, Simon Smith and Jonathan Davies earned bonuses as set out in the table below. Further details of 
financial and strategic performance is also set out below.

Annual bonus payout in 2019/20 (audited)

Simon Smitha

Jonathan Davies

Maximum bonus opportunity

Bonus earned (% of maximum)

Actual bonus (£)

a
  Bonus payment was waived.

175%

12%

£0

125%

0%

£0

Taking into account pay conditions and bonus outcomes across the wider workforce, Simon Smith volunteered to waive the 12% of maximum 
bonus opportunity earned in respect of the 2020 financial year and this waiver was agreed by the Remuneration Committee. Due to the 
different bonus structure that applied to Jonathan Davies during the financial year, no bonus was earned. The Committee concluded that this 
bonus outcome was appropriate in the context of the wider employee and shareholder experience.

Had any annual bonus been payable to Executive Directors, one third of this would have been deferred into the Group’s shares for three years, 
in line with changes made in the 2019 financial year.

A full breakdown of performance against financial and non-financial targets is set out below. 

In line with our Policy, we have assessed our Executive Directors' performance against strategic objectives based on the targets set at the start 
of the year. However, as a result of the global pandemic, management's priorities for the year changed significantly versus these objectives.

The performance outcomes for the 2020 financial year reflect the decisive action taken by leadership to place the business into ‘hibernation’ 
at the onset of the crisis. We believe that the Group took the right actions during the year to protect the business and ensure liquidity, setting 
the stage for an effective recovery as soon as is possible. The Committee believes that our Executive Directors demonstrated capability and 
excellent leadership in an unprecedented time for the travel sector.

Financial performance
The table below sets out a summary of performance against the financial target, underlying operating profit. The underlying operating profit 
targets for the year are set based on the Group’s budgeted performance. Budgeting is a rigorous process which starts from the bottom up, 
reviewing the expected performance of each region in which the Group operates against the external opportunities and challenges within 
them, and the Group’s five-year plan. 

Targets set at the start of the 2019/20 financial year (£m)

2020 performance (£m)1

Threshold
(30% of maximum)

Target/budget
(50% of maximum)

Maximum
(100% of maximum)

Underlying operating profit

224.6

231.5

243.1

-211.7m

1
  2020 Performance shows pro-forma IAS 17 underlying operating profit performance. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance70

ANNUAL REPORT ON REMUNERATION CONTINUED

Strategic objectives
A summary of our Executive Directors’ performance against strategic objectives is shown below.

Simon Smith – Group CEO

Objective (20% maximum)

Targets

Performance assessment

Strategic Initiatives

•  Complete commercial plan in North America, deep dive 
in an airport delivering improved EBITDA ARO yield.

•  Deep dives completed in 7 airports (above stretch).

•  Develop efficiency programmes for technology 

•  Order at table trialled successfully in three regions, 

and automation in key markets.

ahead of the stretch target.

•  Covid-19 response has resulted in accelerated rollout.

•  Complete profitable LFL trials in key regions and 

develop action plans.

•  Activity stopped in March due to Covid-19 priorities.
•  Trials completed in 3 key regions.

People, Capability  
and Infrastructure

•  Launch and complete the first year of the Global 
Leadership Programme for regional and country 
leadership teams.

•  Activity stopped in March due to Covid-19 priorities.
•  First cohort partially completed but paused due to 

Covid-19 priorities and second cohort scheduled, but 
not completed.

•  Complete review of the Group CSR strategy.

•  Activity stopped due to Covid-19 priorities, 

•  Embed the Group’s refreshed Values.

but now being revisited.

•  Background analysis completed and shared 

with Board.

•  Values launched and cascaded globally.
•  Values demonstrated throughout the handling 

of the Covid-19 crisis.

Taking into account performance against strategic objectives, Simon Smith achieved 12% of bonus for this element, which was voluntarily waived 
by Simon, a decision then approved by Committee.

Objective

Strategic Initiatives

Financing

Targets

Performance assessment

Jonathan Davies – Group CFO 

•  Deliver Group-wide procurement savings including 
new purchasing deals, marketing income, recipe 
and menu optimisation, production equipment 
and energy efficiency.

•  Deliver targeted Group-wide efficiency savings 
through planning, reviewing and monitoring of 
programmes across the business.

• 

Implement finance, cash management and 
inventory systems project.

•  On track to achieve stretch target pre-Covid-19.
•  By March, savings of 88% of stretch target had been 

identified and agreed.

•  On track to achieve stretch target pre-Covid-19.
•  Additional savings £1.5m ahead of budget identified 

by end of January 2020.

•  Programme on track to meet deadline for delivery 

• 

of country pilot on time and within budget.
International roll-out programme planned and 
presented to Steering Committee and GEC.

•  Raise further debt to maintain target balance 
sheet leverage within planned interest costs.

•  Specific targets deemed no longer relevant 

due to Covid-19.

•  Achieve target returns on capital investment.

•  Deemed no longer relevant due to Covid-19.

•  Evaluate and execute M&A projects to deliver 

•  M&A projects successfully executed for 

returns above target criteria.

Station Food (Germany), Red Rock (Australia) 
and Togservice (Nordics).

Taking into account performance against strategic objectives, the Committee decided that Jonathan Davies’ performance factor was 0.8. As the 
financial targets for the Group's operating profit were not met, this performance factor resulted in a nil pay-out.

Scheme interests awarded during the financial year
SSP Performance Share Plan awards (audited)
The following PSP awards were made to the Executive Directors in the 2019/20 financial year. 

Type of award Date of award

Simon Smith

Nil Cost Options

21/11/2019

Jonathan Davies

Nil Cost Options

21/11/2019

Number 
of awards 
granted

205,533

110,893

Face value  
(£) at date  
of grant

1,300,000

701,400

Face value % 
of salary

Award receivable 
for minimum 
performance

End of  
performance period

200%

150%

25% 30 September 2022

25% 30 September 2022

The closing price on the day before grant was used to calculate the number of shares over which each award was granted (£6.3250 for 
21 November 2019 award). Awards will vest subject to the achievement of the performance conditions which will be measured at the time the 
Group publishes its full year financial results for the 2022 financial year and completion of a three-year vesting period. The awards will vest 
subject to achieving two performance measures, namely earnings per share (EPS) target (75% weighting) and relative total shareholder return 
(Relative TSR) target (25% weighting). The performance targets for these awards granted are summarised on page 75. Following vesting, 
awards will be subject to an additional two year holding period.

SSP Group plc Annual Report and Accounts 202071

Implementation of Remuneration Policy in the year ending 30 September 2021
This section provides an overview of how the Committee is proposing to implement the Group’s Remuneration Policy in the year ending 
30 September 2021, subject to its approval at the 2021 AGM. 

Base salary

Base salaries as at 1 October 2020:
Simon Smith: £650,000
Jonathan Davies: £467,600

Benefits

Pensions

Base salaries for Executive Directors will be reviewed with effect from 1 June 2021, in line with the Group’s usual timetable. 
As communicated on his appointment, the Committee intends to keep Simon Smith’s package under review subject to his 
development and performance in role and the continued growth of the Group.

Executive Director benefits will continue to include private healthcare (for the executive and their family), life insurance, 
car allowance or a company car, company fuel card, travel to and from work (including associated tax paid) and participation 
in the UK SIP.

Simon Smith: 20% of base salary
Jonathan Davies: 21% of base salary
New appointments: aligned with the wider workforce

The Committee is committed to aligning Executive Director pensions with wider workforce by the end of 2022.

Annual Bonus

Maximum opportunity:
Simon Smith: 175% of base salary
Jonathan Davies: 125% of base salary

Targets:
Bonuses will continue to be based on both financial and non-financial performance. For 2020/21 the financial targets 
will be EBITDA and Net Debt, aligning with immediate business priorities. Specific targets and details of non-financial 
objectives will be disclosed in the 2020/21 Annual Report when they are no longer considered to be commercially sensitive.

The Committee intends to take into account some external factors including reference to passenger numbers (PAX) and 
revenue achieved in its determination of bonus outcomes. At year end, the Committee will be responsible for looking at 
performance in the round and applying judgement to ensure that the outcome is appropriate to the external environment, 
management's achievements and shareholders' experience.

Executive Directors will be required to defer 33% of any bonus received into the Group’s shares. For Executive Directors, 
40% bonus will be subject to Group EBITDA performance, 40% will be subject to Net Debt and the remaining 20% will be 
subject to the achievement of key strategic objectives. Jonathan Davies’ bonus structure has been amended to mirror that 
of the Group CEO. His bonus was previously calculated using the MBP matrix described in our 2018/19 Annual Report.

Restricted  
Share Plan

The Committee intends to make the first awards under the Restricted Share Plan shortly after the completion of the 2021 AGM 
(subject to shareholder approval of the plan).

Simon Smith

Jonathan Davies

Face value 
(% of salary)

100%

75%

These awards will vest on the third anniversary of the date of grant. Vested awards will be subject to a two year holding 
period. If the Company does not meet one or more of the performance underpins over the relevant vesting period then the 
Committee would consider whether it was appropriate to adjust (including to zero) the level of pay-out under the award 
to reflect this. For the first awards under the plan the performance underpins will be:

1.   The Company has taken the right actions to strengthen its competitive advantages and position the group for long term 

sustainable growth .

2. The Company has achieved the principal strategic and financial annual objectives over the 3 year period, notably:

•  Revenue growth, given the available passengers numbers during the period

•  Efficient conversion of revenue into profit and cash

3.  The Company has made progress on SSP’s Corporate Responsibility Strategy.

In assessing the extent to which the performance underpins have been satisfied, the Committee will consider a range of 
quantitative and qualitative benchmarks to inform its decision. Should any of the underpins not be met, the Committee would 
consider whether a discretionary reduction in the number of shares vesting was required.

To align the interests of Executive Directors with those of shareholders, they are required to build and maintain significant 
holdings of shares in the Group over time. The minimum shareholding requirement for Executive Directors is:

•  Group CEO: 250% of base salary

•  Group CFO: 200% of base salary

In addition to the above, Executive Directors will be required to maintain their full minimum shareholding requirement for 
one year post-cessation of employment, and hold 50% of the requirement for a second year. 

Minimum  
Shareholding 
Requirement

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance72

ANNUAL REPORT ON REMUNERATION CONTINUED

Non-Executive Director Remuneration
Single total figure of remuneration – Non-Executive Directors (audited)

Salary  
and fees 

Benefits

4

Pension

Annual 
Bonus

Long-term 
incentives

Total fixed 
Remuneration

Total variable 
Remuneration

Other

Total

2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019 2020 2019

Non-Executive Directors

Vagn Sørensen1

81

195

Mike Clasper2

144

Carolyn Bradley

Ian Dyson

Per Utnegaard

Judy Vezmar3

62

54

44

7

–

63

61

49

–

392

368

–

–

–

–

4

–

4

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

81

144

62

54

48

7

195

–

63

61

49

–

396

368

–

–

–

–

–

–

–

–

–

–

–

–

–

–

81

195

144

62

54

48

7

–

63

61

49

–

396

368

1 

Vagn Sørensen did not stand for re-election at the 2020 AGM. Amounts shown reflect fees paid for the period of the year that he was a director.
2
  Mike Clasper was appointed to the Board on 1 November 2019 and became Chairman on 26 February 2020. Amounts shown reflect fees paid for the 
period of the year that he was a Director.
3
  Judy Vezmar was appointed to the Board on 1 August 2020. Fees shown reflect fees paid for the period of the year that she was a director.
4  
Benefits 2020 – this comprises the reimbursement of expenses for travel to and from Board meetings.

As set out on page 68, in light of wider workforce pay conditions and the overall shareholder experience it was agreed that Non-Executive 
Directors would receive 70% of their usual fee, reflecting a 30% reduction, between 1 April 2020 and 31 August 2020. From 1 September 
to 30 September, Non-Executive Directors received 90% of their usual fee, reflecting a 10% reduction.

Following the review of Non-Executive Director fees during the year ended 30 September 2020, it was determined that there would be  
no change to the fees set on 1 July 2019 which are as set out below. The Company will review these fees in accordance with the terms of the  
Non-Executive Director appointment letters, and will undertake a review each year. A review may not result in an increase in fees.

Chairman of the Board

Board member

Additional fee for Senior Independent Director

Additional fee for Chairman of Audit/Remuneration Committee1

1
  In addition to any additional fee for acting as the Senior Independent Director.

2020 fees

£275,000

£51,000

£10,000

£11,000

Tim Lodge was appointed to the Board on 1 October 2020 as an Independent Non-Executive Director and Member of the Audit Committee. 
From this date Tim will receive the base Board Member fee of £51,000 per annum. Tim did not receive any remuneration in respect of the 
2020 financial year.

SSP Group plc Annual Report and Accounts 202073

Historical TSR performance
As the Company is a constituent of the FTSE 250, the FTSE 250 Index provides an appropriate indication of market movements against which 
to benchmark the Company’s performance. The chart below summarises the Company’s TSR performance against the FTSE 250 Index over 
the period from Admission on 15 July 2014 to 30 September 2020.

TSR performance since admission

350

300

250

R
S
T

200

150

100

50

0

SSP 

FTSE 250

15/07/2014
Admission

30/09/2014

30/09/2015

30/09/2016

30/09/2017

30/09/2018

30/09/2019

30/09/2020

Chief Executive Officer remuneration outcomes

Chief Executive Officer

2014

2015

2016

2017

2018

20191

20192

2020

CEO Name

K. Swann

K. Swann

K. Swann

K. Swann

K. Swann

K. Swann

S. Smith

S. Smith

Single figure of remuneration

£4.5m

£2.5m

£2.6m

£7.4m

£6.0m

£5.3m

£0.8m

£0.7m

Annual bonus payable (as a % 
of maximum opportunity)

Long-term incentive vesting 
out-turn (as a % of maximum 
opportunity)

100%

100%

100%

100%

100%

100%

98.6%

n/a

n/a

n/a

100%

100%

100%

100%

0%

0%

1
  Reflects period spent in role as Group CEO from 1 October 2018 to 31 May 2019.
2
  Reflects period spent in role as Group CEO from 1 June 2019 to 30 September 2019.

No long-term incentive plan awards vested in 2014, 2015 or 2016. Performance conditions were not met for the award due to vest in the 2021 
financial year and therefore this award will lapse.

In accordance with UK regulations, for the year ended 30 September 2019 the PSP value in the single total figure of remuneration, was an 
estimated value. This has now been updated to include the final level of vesting achieved and the share price on the date of vesting. 

Total remuneration for 2014 includes additional awards of cash and shares made on IPO by the Company and the previous 
majority shareholder.

Year-on-year change in pay for Directors compared to the average employee 
Jonathan 
Davies

Vagn
Sørensen3

Average 
Employee

Michael
Clasper2

Carolyn
Bradley1

Simon
 Smith1

Resolution

Ian Dyson

Per 
Utnegaard

Base salary / fees

Benefits

Annual Bonus

0%

(8%)

31%

60%

(12%)

10%

(100%)

(100%)

(100%)

–

–

–

(59%)

(12%)

(1%)

(10%)

–

–

–

–

–

–

–

–

Judy
Vezmar2

–

–

–

1  Director was appointed to the Board during the 2019 financial year and therefore table is comparing full year remuneration for the 2020 financial year 

with a pro-rata total for the previous year.

2  Director was appointed to the Board during the 2020 financial year and therefore there is no prior-year remuneration for comparison.
3  Director left during the 2020 financial year and therefore table is comparing pro-rata remuneration with a full year total for the previous year.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance 
74

ANNUAL REPORT ON REMUNERATION CONTINUED

Relative importance of the spend on pay
The table below shows the total spend on employee pay in the 2019 and 2020 financial years and the total expenditure on dividends.

Total Staff Costs1

Dividends

Special Dividend

2020

£518.6

£26.8m

£0m

2019

Percentage change

£809.3m

£51.0m

£149.8m

(36%)

(47%)

 (100%)

1  This figure is inclusive of wage subsidies received, such as the Coronavirus Job Retention Scheme in the UK.

CEO Pay Ratio
In accordance with the Companies (Miscellaneous Reporting) Regulations 2018, the table below sets out the Group’s CEO pay ratios for the 
year ended 30 September 2020. This compares the Chief Executive’s total remuneration with the equivalent remuneration for the employees 
paid at the 25th (P25), 50th (P50) and 75th (P75) percentile of SSP Group’s workforce in the United Kingdom. The total remuneration for each 
quartile employee, and the salary component within this, is also outlined in the table below.

Year

2020

Method

Option B

Base Salary

Total Pay and Benefits

25th Percentile  
pay ratio

50th Percentile  
pay ratio

75th Percentile 
pay ratio

48:1

£14,942

£15,203

47:1

£15,274

£15,573

33:1

£21,989

£22,461

The pay ratios above are calculated using the actual earnings for UK employees. The CEO’s Single Total Figure of Remuneration is £720k, 
as shown on page 68.

SSP have chosen Option B, using the most recent Gender Pay Gap data to identify the employees at the 25th, 50th and 75th pay percentiles 
in our UK employee population. As SSP have a large number of employees in the UK, of which a large portion work seasonal or part time hours, 
Option B was selected as it is the most practical way to produce the percentile calculations.

Total remuneration for UK full-time equivalent employees on 30 September 2020 has been calculated in line with the single figure 
methodology and reflects actual earnings received in the 2020 financial year. No elements of pay have been omitted. The majority of SSP’s UK 
employee population are hourly paid operations colleagues. Given this workforce profile, two of the three CEO pay ratio reference points fall in 
this population and there is limited difference in the pay at each percentile. All payments have been calculated on a full-time equivalent basis.

Due to the impact of Covid-19 on the Group’s trading in the UK, the majority of UK colleagues were furloughed utilising the Coronavirus Job 
Retention Scheme. The Committee believes it is appropriate for the CEO pay ratio to reflect the pay reductions taken by colleagues. This also 
maintains comparability with the Group CEO’s pay as he received a reduced base salary for a portion of the year.

The Committee believes that the median pay ratio is notably lower than it would be in a normal year. This is due to the fact that the CEO received 
no variable pay in the financial year. In addition, P25, P50 and P75 were all furloughed for a portion of the year and therefore the total pay and 
benefits received by these colleagues is lower that it would be in a normal year. It is likely that any year-on-year change in the pay ratio will be 
driven by our CEO’s variable pay, and not by changes to pay and benefits structures for UK Employees. Pay rates for all employees are set by 
reference to a range of factors, such as market practice, experience and performance in role.

Fees from external directorships
Jonathan Davies is a Non-Executive Director of Assura plc and retained a fee of £58,225 in respect of that directorship.

Statement of Directors’ shareholding and share interests (audited)
Shareholding Guidelines require Executive Directors to build up over time a personal shareholding in the Company equivalent in value to 
250% of base salary for the Group CEO and 200% of base salary for the Group CFO. Executive Directors are encouraged to retain vested 
shares earned under the Company’s incentive plans until the shareholding guidelines have been met. The Chairman and each Independent 
Non-Executive Director are expected to build and then maintain a shareholding in the Company equivalent in value to 100% of their annual 
gross fee.

SSP Group plc Annual Report and Accounts 202075

The period over which the minimum shareholding must be built up is a three-year period, either from the date of admission (15 July 2014),  
or from the date of appointment if later. The table below shows details of the Directors’ shareholdings as at 30 September 2020.

Director

Simon Smithc

Jonathan Davies

Mike Clasperc

Carolyn Bradleyc

Ian Dyson

Per Utnegaardd

Judy Vezmarc

Shareholding 
guidelines as a % 
of salary/fees

Shareholding  
as a % of salary/
fee achieveda

250%

200%

100%

100%

100%

100%

100%

308%

600%

33%

18%

128%

66%

0%

Shares owned 
outright at  
30 September 
2020b

869,616

1,218,305

40,000

5,756

33,776

14,666

0

Interests in  
unvested PSP  
awards at 
30 September  
2020

473,228

298,954

–

–

–

–

–

Notes:
a
  For the purposes of determining Directors' shareholding requirements, the individual’s salary/fee and the three month average share price to 
30 September 2020 (£2.3027) have been used. Further, the total shareholding used to calculate the shareholding percentage for Executive Directors 
excludes Matching Shares issued under the UK Share Incentive Plan that remain subject to holding conditions (609 for Simon Smith and 738 for Jonathan 
Davies as at 30 September 2020).
b
  Shares owned outright at 30 September 2020’ includes shares held by persons connected with a Director. It also includes Partnership Shares purchased, 
Matching Shares awarded and Dividend Shares purchased, under the UK Share Incentive Plan.
c
  The Director has until the third anniversary of their date of appointment to meet their Minimum Shareholding Requirement. 
d
  Per Utnegaard’s shareholding on 30 September 2020 was below that of his Minimum Shareholding Requirement due to fluctuations in the Group’s 
share price.

Interests in Unvested PSP awards at 30 September 2020
Interests in unvested PSP awards’ refers to Performance Share Plan awards granted in, November 2017, November 2018, May 2019, June 
2019 and November 2019. The performance conditions for each award are described in the table below.

Performance period

Performance 
condition and 
weighting

Maximum target 
(100% vesting)

Threshold target 
(25% vesting)

1 October 2017 to 
30 September 2020

1 October 2018 to 
30 September 2021

1 October 2019 to 
30 September 2022

Compound EPS 
growth  
(75%)

Relative TSR vs 
comparator group 
(25%)

Compound EPS 
growth  
(75%)

Relative TSR vs 
comparator group 
(25%)

Compound EPS 
growth 
(75%)

Relative TSR vs 
comparator group 
(25%)

12% p.a.

Upper-quartile

12% p.a.

Upper-quartile

12% p.a.

Upper-quartile

7% p.a.

Median

7% p.a.

Median

7% p.a.

Median

Vesting is calculated on a straight-line basis between maximum and threshold targets. There is no vesting for performance below the 
threshold target.

A three-month average share price prior to the start and end of the performance period will be used to calculate TSR. The TSR comparator 
Group is as follows:

Autogrill

Compass Group

Dignity

Go-Ahead Group

Halfords Group

Inchcape

J Sainsbury

Kingfisher

Next

Ocado Group

Marks and Spencer Group

The Restaurant Group

UDG Healthcare

WHSmith

Whitbread

Dixons Carphone

Domino’s Pizza Group

InterContinental Hotels 
Group

Marston’s

Sports Direct International

Wm Morrison Supermarkets

Mitchells & Butlers

Stagecoach Group

Dunelm Group

First Group

JD Sports Fashion

J D Wetherspoon

N Brown Group 

National Express

Tesco

TUI AG

Unvested awards under the Company’s share plans will be satisfied by the transfer of existing shares held by the Company’s employee benefit 
trust (EBT), market purchased shares (which will be held by the EBT) or the issue of new or treasury shares within limits agreed by shareholders 
when the plans were approved. These limits comply with the Investment Association’s guidelines which require that no more than 10% of a 
company’s issued share capital be issued in accordance with all employee share plans in any 10-year period, with no more than 5% issued in 
accordance with discretionary employee share plans.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance76

ANNUAL REPORT ON REMUNERATION CONTINUED

Movement in Directors’ shareholdings from 30 September 2020
At 16 December 2020, other than as set out below, there had been no movement in Directors’ shareholdings and share interests from 
30 September 2020.

Director

Simon Smith

Jonathan Davies

Shares owned outright at 
16 December 2020

Shares owned outright at 
30 September 2020

869,865

1,218,552

869,616

1,218,305

Change

249

247

Note: 
Shares owned outright’ includes shares held by persons connected with a Director. It also includes Partnership Shares purchased, Matching Shares 
awarded and Dividend Shares purchased, under the UK Share Incentive Plan.
The Remuneration Committee in 2020
Consideration by the Directors of matters relating to Directors’ remuneration
The Board entrusts the Remuneration Committee with the responsibility for setting the Remuneration Policy in respect of Executive Directors 
and senior executives and ensuring its ongoing appropriateness and relevance. In setting the remuneration for these groups, the Committee 
considers the pay and conditions of the wider workforce and roles in relevant geographies.

External advice
During the year ended 30 September 2020, the Committee received independent advice on executive remuneration matters from Deloitte. 
Deloitte received £120,350 in fees for these services. Deloitte is a member of the Remuneration Consultants Group and, as such, voluntarily 
operates under the code of conduct in relation to executive remuneration consulting in the UK. During the year, Deloitte also provided the 
Company with internal audit services, tax services and Risk Management services.

The Committee appointed Deloitte to the role of independent advisor to the Committee in 2014. The Committee has reviewed the advice 
provided by Deloitte during the year and is comfortable that it has been objective and independent. The Committee has reviewed the potential 
for conflicts of interest and judged that there were appropriate safeguards against such conflict.

The Committee also received independent advice from FIT Remuneration Consultants to provide additional advice into its review of the 
Group’s new long term incentive. FIT Remuneration Consultants received £28,255 in fees for these services. FIT Remuneration Consultants 
are a member of the Remuneration Consultants Group and as such, voluntarily operates under the code of conduct in relation to executive 
remuneration consulting in the UK. During the year, FIT Remuneration Consultants did not provide the Company with any other services. 
Deloitte remain as the formally appointed independent advisers to the Remuneration Committee.

Statement of shareholder voting
Votes cast at the AGM in February 2020 in respect of the approval of the Directors’ Remuneration Report and in respect of the approval of the 
Directors’ Remuneration Policy are given below:

Resolution

To approve the 
Directors’  
Remuneration  
Report

To approve the 
Directors’  
Remuneration  
Policy

Meeting

February  
2020 AGM

February  
2018 AGM

Votes for

% for

Votes  
against

% against

Total shares 
voted

% of issued 
share capital 
voted

Votes 
withheld

217,989,435

68.96% 98,134,556 

31.04%  316,123,991

70.66% 65,619,420

263,554,350

77.05% 78,502,459

22.95% 342,056,809

71.35% 52,329,530

Following the 2020 AGM, the Board gathered feedback from shareholders following the outcome of the vote to approve the Remuneration 
Report to understand the concerns of those who were unable to approve the report. Throughout the process we greatly appreciated the level 
of engagement from our shareholders. It was clear that the key area of concern related to the leaving arrangements for our former Group CEO. 
The Board recognises the importance of engaging with the Group's shareholders and in recent years has substantially improved its approach 
to disclosure in the Directors' Remuneration Report.

In addition, as part of our Policy review, we wrote to shareholders representing over 80% of our shareholder base to understand their views 
on our new Directors' Remuneration Policy. We welcomed the level of engagement received and I am pleased to say that we were able to 
engage with shareholders representing c.70% of our shareholder base. We have welcomed their feedback on our proposals and have taken 
into account their comments as part of the process. We remain committed to keeping an open and transparent dialogue with shareholders on 
executive compensation at SSP.

SSP Group plc Annual Report and Accounts 202077

DIRECTORS’ REMUNERATION POLICY

This part of the Directors’ Remuneration Report sets out the Directors’ Remuneration Policy as determined by the Remuneration Committee 
(the ‘Committee’. In accordance with Section 439A of the Companies Act 2006, a binding shareholder resolution to approve this policy will 
be proposed at the 2021 Annual General Meeting of the Company. The policy will apply to payments made to Directors after the 2021 AGM, 
subject to shareholder approval of the policy. 

The previous Directors’ Remuneration Policy was approved at the AGM in February 2018 and a full version of this policy is available in the 
Group’s 2017/18 Annual Report. 

Key principles of Remuneration Policy
The Remuneration Policy for the Directors of the Company is intended to help recruit and retain executives who can execute SSP’s strategy  
by rewarding them with appropriate compensation and benefit packages. The policy seeks to align the interests of Executive Directors with 
the performance of the Company and the interests of its shareholders. 

Our incentive arrangements are designed to reward performance against key financial and strategic performance objectives. Our aim is to 
reward management for delivering sustainable long-term performance and support the retention of critical talent.

The Policy was developed over the course of 2020. The Committee undertook a thorough review of arrangements in the context of our 
business strategy. The Committee consulted extensively with shareholders and considered all feedback received when developing the 
proposals set out below. Input was received from the Chair and management while ensuring that conflicts of interest were suitably mitigated. 
The Committee also considered carefully corporate governance developments, particularly in the area of pensions. Input was provided by the 
Committee's appointed independent advisors throughout the process.

Policy table
The table below describes the policy in relation to the components of remuneration for Executive Directors and, at the bottom of the table, 
the policy for the Non-Executive Directors. A summary of the changes made and how they compare to our current Remuneration Policy is set 
out on page 66. 

Executive Directors

Base salary
A core element of the remuneration package used to recruit, reward and retain Executive Directors who can deliver our strategic objectives.

Operation

Maximum potential value

Performance metrics

Normally reviewed annually. The Remuneration 
Committee may however award an out-of-cycle 
increase if it considers it appropriate. 
Base salaries are set by the Committee taking 
into account a number of internal and external 
factors including:

•  The individual’s skills, experience 

and performance;

•  The size and scope of the Executive Director’s 

role and responsibilities;

•  Market positioning and inflation; and

•  Pay and conditions elsewhere in the Group.

Salary increases in percentage terms will normally 
be in line with increases awarded to other head office 
employees in the relevant geography, but may be 
higher in certain circumstances.

None

The circumstances may include but are not limited to:

•  Where a new Executive Director has been 

appointed at a lower salary, higher increases may 
be awarded over an initial period as the Executive 
Director gains experience in the role;

•  Where there has been an increase in the scope or 
responsibility of an Executive Director’s role; and

•  Where a salary has fallen significantly below 

market positioning.

There is no maximum increase or opportunity.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance78

DIRECTORS’ REMUNERATION POLICY CONTINUED

Executive Directors

Pension
To provide an income following retirement and assist the Executive Director in building wealth for their future.

Operation

Maximum potential value

Performance metrics

The Company operates an approved defined 
contribution pension arrangement, to which  
the Company may make contributions.  
A cash allowance may be provided in lieu of  
pension contributions.

None

Company contributions or cash allowance provided 
for Executive Directors will be in line with the rate 
applicable to the wider workforce. The definition 
of the wider workforce will be as determined by the 
Committee. For example, colleagues employed in 
the same country as the Director in question.

Incumbent Executive Directors, appointed prior to 
the introduction of this remuneration policy, may 
continue to receive pension contributions or a cash 
allowance at the applicable rate under a previous 
remuneration policy. 

Pensions for incumbent Executive Directors will 
be aligned to the wider workforce rate by the end 
of 2022.

Currently our Executive Directors receive pension 
contribution / cash allowance as follows:

•  Group CEO, Simon Smith: 20% of base salary 

per annum.

•  Group CFO, Jonathan Davies: 21% of base salary 

per annum.

Benefits
To provide appropriate benefits as part of a remuneration package that assists in recruiting, rewarding and retaining Executive Directors.

Operation

Maximum potential value

Performance metrics

Car allowance of up to £13,000 per annum.

None

The cost of insured benefits may vary from year to 
year depending on the individual’s circumstances, 
and therefore the Committee has not imposed any 
overall maximum value on the benefit.

Executive Directors who participate in All-
Employee Share Plans can contribute up to the 
relevant limits set out in the country plan.

Each Executive Director receives a tailored 
benefits package including (but not limited to) 
private health insurance for themselves, their 
spouse and dependent children, annual health 
screening, and life assurance, business travel.

Travel benefits, including (but not limited to) car 
allowance, company car, driver, the cost of fuel 
for private mileage, and travel to and from work 
(including any associated tax and social security 
charges) may also be provided.

In the event that an Executive Director is 
required by the Group to relocate, other benefits 
may include, but are not limited to, the costs 
of relocation, housing, travel and education 
allowances, subsistence costs and tax equalisation 
arrangements.

Expenses incurred in the performance of duties for 
the Group may be reimbursed or paid for directly by 
the Company, as appropriate, including any tax or 
social security charges due on the expenses.

The Executive Directors are eligible to receive 
other benefits (such as a colleague discount card) 
on the same terms as other eligible employees of 
the Group.

Executive Directors may participate in  
All-Employee Share Plans on the same basis 
as other employees.

SSP Group plc Annual Report and Accounts 202079

Executive Directors

Annual bonus
To reward performance on an annual basis against key annual objectives.

Operation

Maximum potential value

Performance metrics

The maximum Annual Bonus opportunity is 200% of 
base salary per annum.

For 2020/21 maximum annual opportunities are:

•  Group CEO, Simon Smith – 175% of salary 

per annum.

•  Group CFO, Jonathan Davies – 125% of salary 

per annum.

Performance is measured relative to 
targets in key financial, operational 
and/or strategic objectives over 
the financial year.

The measures selected and their 
weightings may vary each year 
according to the strategic priorities.

Entitlement to bonus only starts to 
accrue at a minimum threshold level 
of performance. Below this level, no 
bonus will be paid.

To earn a maximum bonus there must 
be outperformance against stretching 
objectives.

Performance objectives will normally be 
determined by the Committee at the beginning 
of the financial year.

The Committee will assess performance against 
these objectives following the end of the relevant 
financial year.

Awards are paid once the results for the year have 
been audited. If an Executive Director has not met 
their Minimum Shareholding Requirement, 50% 
of any bonus earned will normally be deferred into 
the Group’s shares. If the Minimum Shareholding 
Requirement has been met, 33% of any bonus 
earned will normally be deferred into the Group’s 
Shares. The remaining amount will be paid in cash.

The Committee may exercise its discretion to adjust 
bonus outcomes (up or down) where it believes 
that this is appropriate, including but not limited to 
where outcomes are not reflective of the underlying 
performance of the business or the level of payout 
does not reflect the experience of the Group’s 
shareholders, employees or other stakeholders. Any 
application of the Committee’s discretion would be 
within the limits of the overall Remuneration Policy.

The Committee may reduce bonus outcomes or claw 
back vested awards up to three years from the date 
of vest (in part or in full) in the event of:

•  A material misstatement in the Company’s annual 

financial statements.

•  A material failure of risk management.

•  Serious reputational damage to a member of the 

Group or relevant business unit.

•  An error in the calculation of any performance 

conditions which results in overpayment.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance80

DIRECTORS’ REMUNERATION POLICY CONTINUED

Executive Directors

Restricted Share Plan (RSP)
The RSP rewards our Executive Directors for driving the sustainable longer term growth of the Company and shareholder value. Awards are share 
based to align the interests of Executive Directors with those of shareholders.

Operation

Maximum potential value

Performance metrics

The maximum award that may be made to 
Executive Directors is up to 100% of salary per 
annum under the rules of the plan in respect  
of any financial year of the Company.

Performance underpins may be 
based around the Group’s key 
financial and/or strategic measures. 

The Committee may use different 
performance underpins for future 
awards if the Committee deems this 
to be appropriate. 

If any of the underpins are not met 
the Committee would consider 
whether it was appropriate to scale 
back the number of shares that vest 
(including to nil).

The Committee will normally disclose 
performance underpins in advance of 
each annual grant. 

The Committee would seek to 
consult with its major shareholders 
as appropriate on any proposed 
material changes.

Awards may be made to Executive Directors in the 
form of conditional share awards, nil cost options, 
forfeitable shares or equivalent rights.

Awards will be subject to performance underpins, 
assessed over a period of three financial years. 

Awards will normally be subject to a three year 
vesting period and any vested shares will normally 
be subject to a further post-vest holding period of 
two years.

Awards (other than forfeitable shares) may 
incorporate the right to receive (in cash or shares) 
the value of dividends that would have been paid 
on the award shares that vest between the grant 
and vesting of awards.

The Committee may exercise its discretion to 
adjust vesting outcomes where it believes that 
this is appropriate, including but not limited to: 
where vesting outcomes are not reflective of 
the underlying performance of the business, 
the underpins selected on award are no longer 
suitable, or the level of vesting does not reflect 
the experience of the Group’s shareholders, 
employees or other stakeholders. Any application 
of the Committee’s discretion would be within the 
limits of the overall Remuneration Policy.

The Committee may lapse unvested awards or 
claw back vested awards up to three years from 
the date of vest (in part or in full) in the event of:

•  A material misstatement in the Company’s annual 

financial statements.

•  A material failure of risk management.

•  Serious reputational damage to a member of the 

Group or relevant business unit.

•  An error in the calculation of any performance 

conditions which results in overpayment.

Minimum Shareholding Requirement
Aligns the interests of Executive Directors with shareholders and encourages commitment to the company

Operation

Maximum potential value

Performance metrics

Executive Directors are expected to build and 
maintain a holding in the Company’s shares as 
follows:

N/A

N/A

•  Group CEO: 250% of base salary

•  Group CFO: 200% of base salary

Executive Directors have three years from the 
date of their appointment to the Board to build 
and maintain this holding.

Executive Directors will normally be expected to 
maintain their shareholding for a period of time 
post-cessation of employment. Normally this 
requirement will be for an Executive Director to 
maintain their full shareholding requirement for 
one year post-employment, and 50% of their 
shareholding requirement for a second year.

The Committee may waive this requirement for 
certain exceptional personal circumstances.

SSP Group plc Annual Report and Accounts 202081

Non-Executive Directors Fees
To attract and retain Non-Executive Directors of the calibre required to oversee the development and execution of the Company’s strategy.

Operation

Maximum potential value

Performance metrics

N/A

None

The Chairman’s fees are determined by 
the Committee.

The Non-Executive Directors’ fees are 
determined by the Board.

The total fees for Non-Executive Directors, 
including the Chairman, will not exceed the 
maximum stated in the Company’s Articles 
of Association.

The level of fees are reviewed periodically 
and take into account the time commitment, 
responsibilities, market levels and the skills and 
experience required.

Non-Executive Directors normally receive a 
basic fee and an additional fee for specific Board 
responsibilities, including chairmanship or 
membership of Board committees or acting as the 
Senior Independent Director.

Non-Executive Directors are expected to build 
and maintain a holding in the Company's shares 
of 100% of their base fee. Non-Executive 
Directors have three years from the date of their 
appointment to the Board to build and maintain 
this holding. The Committee may waive this 
requirement for certain exceptional personal 
circumstances.

Additional fees may be paid to Non-Executive 
Directors on a per diem basis to reflect 
increased time commitment in certain limited 
circumstances.

Expenses incurred in the performance of 
non-executive duties for the Company may be 
reimbursed or paid for directly by the Company, as 
appropriate, including any tax and social security 
due on the expenses.

Non-Executive Directors may be provided 
with benefits to enable them to undertake  
their duties.

Notes to the tables on pages 77 to 81
The RSP will be operated in accordance with the plan rules. In accordance with the rules of the RSP, any performance underpin may be substituted or 
varied if the Committee considers it appropriate, provided that the amended performance underpin is in its opinion reasonable and not materially less 
difficult to satisfy. The plan rules also provide that the Committee may adjust awards (as it reasonably considers appropriate) in the event of any variation 
of the Company’s share capital, capital distribution, demerger, special dividend or other event having a material impact on the value of shares.

Malus and clawback applies where stated in the above table. Other elements of remuneration are not subject to recovery provisions. 

The Committee reserves the right to make any remuneration payments and payments for loss of office (including exercising any discretions 
available to it in connection with such payments) that are not in line with the policy set out above where the terms of the payment were agreed:

(i)  before the AGM on 3 March 2015 (the date the Company’s first shareholder-approved Directors’ Remuneration Policy came into effect);
(ii) 

 before the policy set out above came into effect, provided that the terms of the payment were consistent with the shareholder-approved 
Remuneration Policy in force at the time they were agreed; or

(iii)   at a time when the relevant individual was not a Director of the Company and, in the opinion of the Committee, the payment was not in 

consideration for the individual becoming a Director of the Company. 

For these purposes, ‘payments’ include the Committee satisfying awards of variable remuneration and an award over shares is ‘agreed’ at the 
time the award is granted.

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DIRECTORS’ REMUNERATION POLICY CONTINUED

Performance measures and targets
Annual bonus
Annual bonus metrics and targets are selected to incentivise Directors to meet objectives for the year and are chosen in line with the 
following principles:

•  The targets set for financial measures should be incentivising and appropriately stretching. Targets may be adjusted by the Committee to 

take into account significant capital transactions during the year. 

•  There should be flexibility to change the measures and weightings year-on-year in line with the needs of the business.

•  The Committee retains the ability to adjust the targets and/or set different measures and alter weightings for the annual bonus if events 
occur (e.g. material divestment of a Group business, capital transactions or changes to accounting standards) which cause it to determine 
that an adjustment or amendment is appropriate so that the conditions achieve their original purpose.

Restricted Share Plan
Restricted Share Plan awards are subject to performance underpins. Underpins are chosen to ensure that the financial health and reputation 
of the Company are strong and that the Company is making progress on its strategic objectives.

For awards proposed in the 2021 financial year, the underpins will be linked to the creation of sustainable growth and strategic objectives 
including progress made on the Company’s Corporate Responsibility Strategy priorities.

The Committee retains the ability to adjust any underpin measures if events occur (e.g. material divestment of a Group business, capital 
transactions or changes to accounting standards) which cause it to determine that an adjustment or amendment is appropriate so that the 
underpin conditions achieve their original purpose.

Remuneration arrangements throughout the Group
Differences in the policies for Executive Directors and other employees in the Group generally reflect differences in market practice taking into 
account role and seniority. The remuneration policies for Executive Directors and the senior executive team are generally consistent in terms 
of structure and the performance measures used. All eligible employees may participate in the Company’s all-employee share plans in the 
relevant territory where they operate.

Illustrative scenario analysis
The following charts show the potential split between the different elements of the Executive Directors’ remuneration under three different 
performance scenarios: ‘Minimum’, ‘Target’ and ‘Maximum’ (see table below).

CEO: Simon Smith

CFO: Jonathan Davies

£2,594k

£2,025k

25%

£2,919k

33%

32%

28%

40%

£807k

100%

44%

39%

31%

28%

Minimum

Target

Maximum

Maximum 
+ 50% share
price
appreciation

Long-term incentives

Annual bonus

Fixed pay

£1,518k
23%

38%

£1,226k
29%
24%

£583k

£1,694k

Long-term incentives

31%

35%

Annual bonus

Fixed pay

100%

48%

38%

34%

Minimum

Target

Maximum

Maximum 
+ 50% share
price
appreciation

Component

‘Minimum’

‘Target’

‘Maximum’

Fixed remuneration

Base salary

Annual base salary for the 2020 financial year**

‘Maximum + 50%  
share price 
appreciation’

Pension

Benefits

Chief Executive Officer: 20% of salary; Chief Financial Officer: 21% of salary

Taxable value of annual benefits provided in the year ended 30 September 2020

Annual bonus

Maximum opportunity

Chief Executive Officer: 175% of salary; Chief Financial Officer: 125% of salary**

Vesting

0% of maximum 
opportunity

50% of maximum 
opportunity

100% of maximum 
opportunity

Restricted share plan

Maximum opportunity

Chief Executive Officer: 100% of salary; Chief Financial Officer: 75% of salary**

Vesting

0% vesting

100% vesting

100% vesting

100% vesting + 
50% share price 
appreciation

** Based on contractual base salary as at 1 October 2020.

SSP Group plc Annual Report and Accounts 2020 
83

Approach to recruitment remuneration
In the event that the Group appointed a new Executive Director, remuneration would be determined in line with the following principles:

•  The Committee will take into account all relevant factors, including the calibre and experience of the individual and the market from which 

they are recruited, while being mindful of the best interests of the Group and its shareholders and seeking not to pay more than is necessary
•  So far as practical the Committee will look to align the remuneration package for any new appointment with the Remuneration Policy set out 

in the policy table on pages 77 to 81.

•  Salaries may be higher or lower than the previous incumbent, but will be set taking into account the review principles set out in the policy 

table. Where appropriate the salaries may be set at an initially lower level, with the intention of increasing salary at a higher than usual rate 
as the Executive Director gains experience in the role. For interim positions a cash supplement may be paid rather than salary (for example; a 
Non-Executive Director taking on an executive function on a short-term basis).

•  To facilitate recruitment the Committee may need to buy out terms or remuneration arrangements forfeited on joining the Company. 

Any buy-out would take into account the terms of the arrangements, in particular, any performance conditions and the time over which they 
would vest. The overriding principle would be that the value of any replacement buy-out awards should be no more than the commercial 
value of awards that have been forfeited. The form of any award would be determined at the time and the Committee may make buy-out 
awards utilising any of the Company's share plans under LR 9.4.2 of the Listing Rules (for buy-out awards only).

•  The maximum variable pay opportunity in respect of recruitment (excluding buy-outs) comprises a maximum Annual Bonus of 200% of 

annual salary and a maximum RSP grant of 100% of annual salary, as stated in the policy table on pages 77 to 81. The Committee retains the 
flexibility to determine that, for the first year of appointment, any annual incentive award within this maximum will be subject to such terms 
as it may determine.

Where an Executive Director is appointed from within the Company or following corporate activity/reorganisation (for example, merger with 
another company), the normal policy would be to honour any legacy arrangements in line with the original terms and conditions. 

Where the recruitment requires relocation of the individual, the Committee may provide for additional costs and benefits. 

On the appointment of a new Chairman or Non-Executive Director, the remuneration package will be consistent with the policy set out above.

Details of Directors’ service contracts 
Executive Directors
Executive Directors have rolling service contracts. None of the existing service contracts for Executive Directors makes any provision for 
termination payments, other than for payment in lieu of notice.

Simon Smith and Jonathan Davies’ payment in lieu of notice would be calculated by reference to the base salary in respect of any unexpired 
portion of the notice period. This payment can be made in instalments over the notice period and can be reduced where alternative 
employment is commenced during the notice period.

The Executive Directors’ service contracts contain provisions relating to salary, car allowance, pension arrangements, medical insurance, life 
insurance, business travel insurance, company car, holiday and sick pay, and the reimbursement of reasonable out of pocket expenses incurred 
by the Executive Directors while on company business. 

The following service contracts in respect of Executive Directors who were in office during the year are rolling service contracts and therefore 
have no end date:

Simon Smith

Jonathan Davies

Date of commencement of contract

Notice period for Director

Notice period for Company

1 June 2019

15 July 2014

9 months

9 months

12 months

12 months

Service contracts for new Executive Directors will be limited to nine months’ notice for the Director and 12 months’ notice for the Company.

Chairman
The terms of the Chairman’s appointment broadly reflect the terms of the three-year appointments of the Non-Executive Directors. The Chairman’s 
appointment can be terminated at any time upon written notice, resignation or in accordance with the Articles of Association of the Company. 

The Chairman receives no benefits from the office other than fees and reimbursement of expenses incurred in performance of his duties, 
including any tax due on the expenses. He is not eligible to participate in Group pension arrangements.

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84

DIRECTORS’ REMUNERATION POLICY CONTINUED

Non-Executive Directors
All Non-Executive Directors have been appointed on an initial term of three years, subject to renewal thereafter. All are subject to annual  
re-election by shareholders. 

The Non-Executive Directors have letters of appointment which can be terminated at any time upon written notice, resignation or in 
accordance with the Articles of Association of the Company. Non-Executive Directors receive no benefits from their office other than fees and 
reimbursement of expenses incurred in performance of their duties, including any tax due on the expenses. They are not eligible to participate 
in Group pension arrangements.

Mike Clasper

Ian Dyson

Per Utnegaard

Carolyn Bradley

Judy Vezmar

Tim Lodge

Effective date of appointment letter

1 November 2019

15 July 2014

1 July 2015

1 October 2018

1 August 2020

1 October 2020

Current term expires

31 October 2022

14 July 2023

30 June 2021

30 September 2021

31 July 2023

30 September 2023

Directors’ service contracts are kept for inspection by shareholders at the Company’s registered office.

Payments to departing Directors
In the event that the employment of an Executive Director is terminated, any compensation payable will be determined by reference to 
the terms of the service contract between the Company and the employee, as well as the rules of any incentive plans. The Committee 
may structure any compensation payments in such a way as it deems appropriate, taking into account the circumstances of departure. 
In the event of the Company terminating an Executive Director’s contract, the level of compensation would be subject to mitigation if 
considered appropriate.

Payment in lieu  
of notice

In the event of termination by the Company of an Executive Director’s employment, a payment in lieu of notice 
may be paid. This payment would be equal to a maximum of annual base salary and cash allowance in lieu of 
pension in respect of any unexpired portion of the notice period. This payment can be made in instalments over 
the notice period and can be reduced where alternative employment is commenced during the notice period.

Annual bonus

Executive Directors may, at the determination of the Committee, remain eligible to receive an Annual Bonus  
for the financial year in which they ceased employment.

Any such bonus will be determined by the Committee, taking into account time in employment and 
performance.

Restricted Share Plan awards On cessation of employment, any outstanding unvested awards will lapse unless the participant dies or is 

deemed to be a ‘good leaver’ by the Committee in its discretion.

Where the participant is deemed to be a ‘good leaver’, any outstanding unvested awards will normally continue 
and will vest at the normal vesting date to the extent the original performance underpins have been satisfied. 
Vested awards will normally continue to be subject to the two year post-vesting holding period. Awards 
 will normally, unless the Committee determines that an alternative proportion of the awards should vest, 
 be pro-rated for the portion of the vesting period completed in employment.

The Committee may, in exceptional circumstances, or if the participant dies, decide to allow awards to 
vest on cessation of employment subject to the Committee’s assessment of performance against the 
original performance underpins at that time or the Committee’s assessment of the likely satisfaction of the 
performance underpins over the original performance period. Awards will normally, unless the Committee 
determines that an alternative proportion of the awards should vest, be pro-rated for the portion of the vesting 
period completed in employment.

Payments in relation 
to statutory rights

The Company may pay an amount considered reasonable by the Remuneration Committee in respect of an 
Executive Director’s statutory rights.

Payments required by law

The Company may pay damages, awards, fines or other compensation awarded to an Executive Director by 
any competent court or tribunal or other payments required to be made on termination of employment under 
applicable law.

Professional fees

The Company may pay an amount considered reasonable by the Remuneration Committee in respect of fees for 
legal and tax advice, and outplacement support for the departing Executive Director.

Award under LR 9.4.2
Were an award to be made under LR 9.4.2 then the leaver provisions would be determined at the time of award.

SSP Group plc Annual Report and Accounts 2020 
85

Takeovers and other corporate events
Under the RSP (or legacy awards made under the PSP), on a takeover or voluntary winding-up of the Company, awards will vest in accordance 
with the rules of the plan. Vesting would be determined by the Committee based on the proportion of the vesting period that has elapsed and 
the extent to which the performance conditions or underpins have been satisfied, although the Committee has the discretion to determine 
that such greater proportion as it considers appropriate of the awards should vest, including where it considers the level of shareholder 
returns is at a superior level.

In the event of a variation of share capital, demerger, capital distribution or any other event having a material impact on the value of the 
shares, the Committee may determine that outstanding awards shall vest on the same basis as set out above for a takeover. Alternatively, the 
Committee may (with the consent of the acquiring company) decide that awards will not vest on a corporate event but will be replaced by new 
awards over shares in the new acquiring company or another company determined by the acquiring company.

Bonuses may be paid in respect of the year in which the change of control or winding up of the Company occurs, if the Committee considers this 
appropriate. The Committee may determine the level of bonus taking into account any factors it considers appropriate.

Amendments
The Committee may make amendments to the terms of the Company’s incentive plans in accordance with the rules of those plans. 
The Committee may make minor amendments to the policy set out above (for regulatory, exchange control, tax, administrative purposes or to 
take account of a change in legislation) without obtaining shareholder approval for that amendment.

Consideration of conditions elsewhere in the Group
In making remuneration decisions, the Committee also considers the pay and employment conditions elsewhere in the Group. 
When reviewing and setting Executive Directors’ remuneration, the Committee takes into account the pay and employment conditions 
of Group employees. The Group-wide pay review budget is one of the key factors when reviewing the salaries of the Executive Directors. 
During the year, information around the salary reductions taken by our leadership team was cascaded to the wider organisation through 
internal announcements and business updates. The Group complies with local regulations and practices regarding employee consultation 
more broadly.

Consideration of shareholder views
The Committee consulted with the Group’s largest shareholders when developing the above policy. In reviewing and setting remuneration, 
including that of Executive Directors, the Committee receives updates on investors’ views, and may from time to time engage directly with 
investors and/or investor representative organisations on remuneration topics as appropriate. These lines of communication ensure that 
emerging best-practice principles are factored into the Committee’s decision-making.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsStrategic ReportCorporate governance86

DIRECTORS’ REPORT

This section of the Annual Report includes additional information 
required to be disclosed under the Companies Act 2006 (the ‘Act’), 
the 2018 UK Corporate Governance Code (the ‘Code’), the Disclosure 
Guidance and Transparency Rules (the ‘DTRs’) and the Listing Rules of 
the Financial Conduct Authority (the ‘LRs’). The Code can be found on 
the Financial Reporting Council’s website at www.frc.org.uk.

Certain information required to be included in the Directors’ Report is 
included in other sections of this Annual Report, including:

•  The Strategic Report on pages 1 to 43;
•  The Corporate Governance Report on pages 46 to 55;
•  The Audit Committee Report on pages 56 to 61; 
•  The Directors’ Remuneration Report on pages 62 to 85; 
•  Post balance sheet events on page 149; and
•  The Company’s subsidiaries outside the United Kingdom  

on pages 156 to 160.

The sections referred to above provide an overview of the strategy, 
development and performance of the Company’s business in the 
year ended and as at 30 September 2020, together with information 
on the approach of the Company to corporate governance and the 
constitution, and the work and effectiveness of the Board and its 
principal committees. These sections are incorporated by reference 
into the Directors’ Report. 

Corporate information and listing on the 
London Stock Exchange
The Company was incorporated and registered in England and Wales 
on 9 March 2006 as a private company limited by shares under the 
Companies Act 1985 with the registered number 5735966. On 4 July 
2014, the Company was re-registered as a public limited company 
limited by shares. The Company’s registered office and principal place 
of business is at Jamestown Wharf, 32 Jamestown Road, London, 
United Kingdom, NW1 7HW.

On 15 July 2014, the entire issued ordinary share capital of the 
Company was admitted to the premium listing segment of the Official 
List of the Financial Conduct Authority and to unconditional trading 
on the London Stock Exchange plc’s main market for listed securities 
under the ticker ‘SSPG’.

Dividends
There was no interim dividend declared during the FY20 financial 
year (2019: £25.8m). Additionally, the Directors will not be 
recommending a FY20 final dividend (2019: £26.8m) which will 
result in no ordinary dividends for the year (2019: £52.6m). In light of 
ongoing macro-economic uncertainty and the significant impact that 
Covid-19 has had, and continues to have, on the Group, the Board has 
decided not to declare or recommend (respectively) these dividends 
to preserve cash in the business and maximise its financial resilience. 
Further, the Group is currently restricted from declaring or paying 
dividends until the expiry of certain restrictions that apply under 
the amended debt arrangements with the Group’s lending group of 
banks and US private placement holders during the covenant waiver 
period and for a period afterwards until any additional fees accrued 
during the waiver period are paid in full. When these restrictions are 
lifted and conditions improve, the Board will consider the best way to 
restart return of capital to shareholders.

On 26 February 2020 shareholder approval was given at the Annual 
General Meeting for a return of 6 pence per share to shareholders 
which was the equivalent of £26.8m in aggregate (the ‘FY19 Final 
Dividend’). The FY19 Final Dividend was paid on 4 June 2020 
(deferred from 27 March 2020). With the continued aim of retaining 
cash within the business to maximise its financial resilience and to 
offset the cash outflow from the payment of the FY19 Final Dividend, 
on 3 June 2020 the Company announced the June Placing (defined 
below) to allow those investors entitled to the FY19 Final Dividend 
the opportunity to reinvest it in the Company. The proceeds from 
the offering allowed a proportion of the FY19 Final Dividend to be 
retained in the business. For further information see June Placing, 
Subscription and Retail Offer for re-investment of FY19 Final 
Dividend below.

During the year, the trustees of each of the employee benefit trusts 
which operate in connection with the Company’s share plans waived 
their rights to receive dividends on any shares held by them. Details of 
the trusts can be found in note 25 of this report. The amount of 
dividends waived during the year ended 30 September 2020 in 
relation to the trusts was £40,438.56.

Share capital
At 30 September 2020 there were 537,859,931 ordinary shares of 
117/200 pence in issue (comprised of 537,596,432 ordinary shares with 
one vote each and 263,499 held in treasury, which are non-voting), 
which are fully paid up and are quoted on the London Stock Exchange. 
Further information regarding the Company’s issued share capital 
and movements in the financial year can be found in note 25 to the 
financial statements on pages 138 and 139. 

Powers conferred on the Directors in relation to issuing or buying 
back shares
Subject to applicable law and the Company’s Articles of Association, 
the Directors may exercise all powers of the Company, including 
the power to authorise the issue and/or market purchase of the 
Company’s shares (subject to an appropriate authority being given 
to the Directors by shareholders at a general meeting and any 
conditions attaching to such authority). The shareholders delegated 
the following powers in relation to the issuing or market purchase by 
the Company of its shares at the Company’s 2020 AGM:

Issuing shares
The Directors were granted authority to allot shares in the Company 
and to grant rights to subscribe for or to convert any security into 
shares in the Company:

(a)  up to a nominal amount of £1,617,939; and 

(b)  comprising equity securities up to a nominal amount of 

£3,235,879 such amount to be reduced by any allotments 
made under (a) above, in connection with an offer by way of a 
rights issue. 

The authorities conferred on the Directors to allot securities under 
paragraphs (a) and (b) will expire on the date of the 2021 AGM, or 
close of business on 26 May 2021, whichever is sooner, (the ‘Expiry 
Date’). The Directors will be seeking a new authority at the 2021 
AGM for the Directors to allot shares and to grant subscription and 
conversion rights to ensure that the Directors continue to have 
the flexibility to act in the best interests of shareholders when 
opportunities arise, by issuing new shares or granting such rights.

SSP Group plc Annual Report and Accounts 202087

The Directors were also given authority to allot equity securities for 
cash or to sell ordinary shares as treasury shares for cash subject 
to certain limitations, such authority to apply until the Expiry 
Date. The Directors will seek to renew this authority at the 2021 
AGM. See the Placings section below for details of how the above 
authorities were used in the year.

Issuing shares pursuant to share schemes
During the 2020 financial year, a total of 3,032,564 ordinary shares 
in the Company were issued to satisfy (a) Matching Share awards 
under the Company’s UK SIP and International SIP and (b) the vesting 
of awards under the Company’s Performance Share Plan (‘PSP’). 
The relevant PSP awards were those that vested in November 2019 
and May, June and July 2020, based on performance conditions 
satisfied as at the end of the 2019 financial year. As noted on pages 
63 and 65, there was no vesting of PSP awards granted in November 
2017 and due to vest in November 2020. It is noted that ordinary 
shares issued to satisfy awards under employee share schemes do 
not count against the allotment authorities granted by shareholders 
in accordance with the Act.

Placings
March Placing and Subscription
On 25 March 2020, the Company agreed the terms and announced 
the successful completion of the non pre-emptive placing of 
86,195,459 new ordinary shares in the capital of the Company 
(with an aggregate nominal value of £935,220.73) (the ‘March 
Placing Shares’) at a price of 250 pence per March Placing Share 
(the ‘March Placing Price’) (the ‘March Placing’). On the same date, 
the Company agreed the terms of and announced the subscription 
by certain directors and members of the senior management team 
of the Company for an aggregate of 304,000 new ordinary shares 
in the capital of the Company (with an aggregate nominal value of 
£3,298.40) (the ‘March Subscription Shares’), at the March Placing 
Price, pursuant to subscription letters entered into with the Company 
(the ‘March Subscription’).

Together, the March Placing and March Subscription of in aggregate 
86,499,459 new ordinary shares raised gross proceeds of 
approximately £215.5m and £760,000 respectively. The March 
Placing Price represented a premium of 6.2 per cent to the closing 
share price of 235.5 pence on 24 March 2020 and a discount of 
7.7 per cent to the middle market price at the time at which the 
Company agreed the March Placing Price. The March Placing Shares 
and the March Subscription Shares issued together represented 
approximately 19.3% of the existing issued ordinary share capital 
of the Company prior to the March Placing and March Subscription. 
The Company acknowledged at the time that the March Placing 
and the March Subscription were on a non-pre-emptive basis and 
it is noted that they took place before the Pre-Emption Group 
published revised guidance on 1 April 2020 encouraging investors 
to support issuances by companies on a non-pre-emptive basis of 
up to 20% of their issued share capital. Members of the Board and 
the senior management team consulted with the Company’s major 
institutional shareholders before launching the March Placing and 
March Subscription.

The purpose of the March Placing and March Subscription was 
to strengthen the Company’s balance sheet, working capital and 
liquidity position during a period of unprecedented disruption in the 
global travel market as a result of the Covid-19 outbreak, and the 
net proceeds were used accordingly. The March Placing structure 
was chosen as it minimised cost, time to completion and use of 
management time at an important and unprecedented time for 
the Company.

June Placing, Subscription and Retail Offer for re-investment 
of FY19 Final Dividend
On 3 June 2020 the Company agreed the terms, and subsequently 
on 4 June 2020, the Company announced the successful completion 
of the non-pre-emptive placing of 3,382,255 new ordinary shares 
in the capital of the Company (with an aggregate nominal value of 
£36,697.46) (the ‘June Placing Shares’) at a price of 315.2 pence 
per June Placing Share (the ‘June Placing Price’) (the ‘June Placing’). 
On 3 June 2020 the Company agreed the terms, and subsequently 
announced on 4 June 2020 the successful completion of the 
subscription by certain Directors and members of the senior 
management team of the Company for an aggregate of 31,739 new 
ordinary shares in the capital of the Company (with an aggregate 
nominal value of £344.37) (the ‘June Subscription Shares’), at the 
June Placing Price, pursuant to subscription letters entered into with 
the Company (the ‘June Subscription’). In addition, retail investors 
subscribed in an offer made by the Company via the PrimaryBid 
platform for an aggregate of 61,394 new ordinary shares in the 
capital of the Company (with an aggregate nominal value of £666.12) 
(the ‘Retail Shares’) at the June Placing Price (the ‘Retail Offer’), the 
terms of which were agreed on 3 June 2020 and as announced on 
4 June 2020. 

Together, the June Placing, June Subscription and Retail Offer of, in 
aggregate, 3,475,388 new ordinary shares, raised gross proceeds 
of approximately £10.6m, £0.1m and £0.2m respectively. The June 
Placing Price was equal to the mid-market closing price of the 
Company’s shares on 3 June 2020. The June Placing Shares, June 
Subscription Shares and Retail Shares issued together represented 
approximately 0.7 per cent of the existing issued ordinary share 
capital of the Company prior to the June Placing, June Subscription 
and Retail Offer.

Following the onset of Covid-19 and its impact on the Company, 
the Directors and members of senior management engaged with 
shareholders and assessed various options for the non-payment of 
the FY19 Final Dividend, including cancelling it, requesting waivers of 
it and deferring it. However, in light of the circumstances around the 
timing and shareholder approval of the FY19 Final Dividend, many of 
the options proved to be unachievable.

Therefore, following further engagement with shareholders and with 
the continued aim of retaining cash within the Group, the Company 
conducted the June Placing, June Subscription and Retail Offer to 
raise funds to offset the cash outflow from the payment of the FY19 
Final Dividend. The June Placing, June Subscription and Retail Offer 
were solely intended to give investors entitled to the FY19 Final 
Dividend payment an opportunity to reinvest their cash dividend 
back in the business. Investors were not permitted to apply for an 
allocation of shares that exceeded the value of their FY19 Final 
Dividend entitlement.

The net proceeds from the June Placing, June Subscription and 
Retail Offer therefore allowed approximately £10.8m of the FY19 
Final Dividend payment to be effectively retained in the business to 
further enhance the Company’s cash and liquidity position during the 
period of unprecedented disruption in the global travel market as a 
result of the Covid-19 outbreak.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportCorporate governance88

DIRECTORS’ REPORT CONTINUED

Three-year statement
Over the three-year period preceding the placings, subscriptions 
and retail offer referred to above, the Company has only issued new 
shares for the purpose of fulfilling its obligations under employee 
share schemes.

Buyback of shares
The Directors were granted authority to make market purchases 
of the Company’s own shares on behalf of the Company up to a 
maximum of approximately 10% of the Company’s issued share 
capital. This standard authority is renewable annually and the 
Directors will seek to renew this authority at the 2021 AGM. 

On 20 November 2019 the Company launched its first on-market 
share buyback programme pursuant to the authority granted at 
the AGM in 2019. Under the programme between 21 November 
and 5 December 2019, the Company bought back in aggregate 
263,499 ordinary shares for a total consideration of approximately 
£1.7m (excluding expenses). Given the Covid-19 pandemic the 
share buyback programme has been suspended since the start 
of 2020. Repurchased shares under the buyback programme 
represented approximately 0.06% of the issued share capital of the 
Company immediately prior to the commencement of the buyback 
programme. All of the repurchased shares were transferred into 
treasury. The purpose of the buyback programme was to reduce the 
Company’s issued share capital as part of its commitment to maintain 
an efficient balance sheet.

Rights and restrictions on shares and transfers of shares
Certain restrictions, which are customary for a listed company, 
apply to the rights and transfers of ordinary shares in the Company. 
The rights and obligations attaching to the Company’s ordinary 
shares, in addition to those conferred on their holders by law, are set 
out in the Company’s Articles of Association, copies of which can be 
obtained from Companies House in the United Kingdom or by writing 
to the Company Secretary. The key points are summarised below. 

Ordinary shares
Notice of meetings must be given to every shareholder and to any 
person entitled to a share unless the Articles of Association or the 
rights of the shares say they are not entitled to receive them from 
the Company. The Board can decide that only people who are entered 
on the register of members at the close of business on a particular 
day are entitled to receive the notice. On a show of hands at a general 
meeting every member present in person or by proxy shall have one 
vote and, on a poll, every member present in person or by proxy shall 
have one vote for every ordinary share held. No shareholder holds 
ordinary shares which carry special rights relating to the control of 
the Company.

Dividends and distributions on winding up to shareholders
Holders of ordinary shares may receive interim dividends approved 
by Directors and dividends declared in general meetings. On a 
liquidation and subject to a special resolution of the Company, the 
liquidator may divide among members in specie, the whole or any part 
of the assets of the Company and may, for such purpose, value any 
assets and may determine how such division shall be carried out.

Transfers of ordinary shares
The Articles of Association place no restrictions on the transfer 
of ordinary shares or on the exercise of voting rights attached to 
them except: (i) in very limited circumstances (such as a transfer to 
more than four persons) and (ii) where the Company has exercised 
its rights to suspend their voting rights or to prohibit their transfer 
following the omission by their holder or any person interested in 
them, to provide the Company with information requested by it in 
accordance with Part 22 of the Act. Restrictions on transfers may 
apply where the holder is precluded from exercising rights by the LRs, 
the City Code on Takeovers and Mergers or any other regulations. 
The Directors are not aware of any agreements between holders of 
the Company’s shares that may result in restrictions on the transfer 
of securities or on voting rights at any meeting of the Company.

Dealings subject to Market Abuse Regulation
Pursuant to the Market Abuse Regulation and the Group’s securities 
dealing policy, Directors, other persons discharging managerial 
responsibilities and certain employees require the approval of the 
Company to deal in the ordinary shares of the Company.

Exercise of rights of shares in employee share schemes
Awards over shares held by relevant participants under the 
Company’s various share plans carry no rights until the shares are 
issued to participants or their nominees. 

The Trustees of the Company’s employee benefit trusts are 
entitled to vote on unallocated shares held in the trust fund from 
time to time but they may consider, in their absolute discretion, any 
recommendations made to them by the Company before doing so. 
However, the trustee of the SSP Group plc Share Plans Trust does 
not seek to exercise voting rights on existing shares held in the Share 
Plans Trust (see note 25 for further details on the employee benefit 
trusts). In respect of allocated shares held by the Trustees as nominee 
(including the Trustees of the Company’s Share Incentive Plans), they 
must seek instructions from participants on how they should exercise 
their voting rights before doing so on their behalf.

SSP Group plc Annual Report and Accounts 202089

Notification of major shareholdings 
Information provided to the Company pursuant to the DTRs is published on a Regulatory Information Service and on the Company’s website. 
As at 30 September 2020, the following notifications of major shareholdings of 3% or more have been received by the Company under DTR 5. 

Name

HSBC Holdings PLC

BlackRock, Inc.

APG Asset Management Limited

Marathon Asset Management LLP

Parvus Asset Management Europe Limited

Artemis Investment Management LLP

Schroders plc

JP Morgan Asset Management (UK) Limited and 
JP Morgan Investment Management Inc

No. of ordinary shares 
and voting rights notified*

% of the Company’s 
voting rights*

53,836,798

44,927,739

31,561,081

24,167,130

27,751,072

22,621,923

23,720,071

17,000,000

10.01%

8.35%

7.05%

5.43%

5.20%

5.06%

4.99%

3.58%

The following notifications were received after 30 September 2020 and before 16 December 2020:

Name

Norges Bank

BlackRock, Inc.

HSBC Holdings PLC

*  At the date of disclosure.

So far as the Company is aware, no other person held a notifiable 
interest in the ordinary share capital of the Company. 

The holdings and voting rights shown above are correct at the date of 
notification. It should be noted that these holdings may have changed 
since the Company was notified, including as result of the March 
Placing and March Subscription that took place in March 2020 and 
the June Placing, June Subscription and Retail Offer that took place in 
June 2020 and given that notification of any change is not required 
until the next notifiable threshold is crossed.

Directors
Particulars of the Directors in office as at the date of this report 
are listed on pages 44 and 45. There were various changes to the 
composition of the Board throughout FY19/20. These changes are 
set out in the footnotes to the meeting attendance table on page 49. 
The table sets out all persons who were Directors of the Company 
during FY19/20.

Appointment and removal of Directors
The Company may, by ordinary resolution of the shareholders of 
the Company at a general meeting, remove any Director from office 
and elect another person in place of a Director so removed from 
office, following a recommendation by the Nomination Committee in 
accordance with its Terms of Reference and approval by the Board.

The processes for the appointment and replacement of Directors 
are governed by the Company’s Articles of Association, the Code, the 
Act, the LRs and related legislation. In accordance with the Code, all 
Directors stand for election at the Annual General Meeting (‘AGM’) 
following their appointment, and stand for re-election on an annual 
basis at each AGM thereafter.

No. of ordinary shares and  
voting rights notified

% of voting rights as at the  
date of this report

17,108,217

39,039,324

39,716,201

3.18%

7.26%

7.38%

Powers of the Directors
Subject to the Articles of Association, the Act and related legislation, 
any directions given by special resolution and any relevant statutes 
and regulations, the business of the Company will be managed by the 
Board who may exercise all the powers of the Company.

Directors’ interests
The Directors’ interests in shares and options over ordinary shares 
in the Company are shown in the Directors’ Remuneration Report 
on page 74. In line with the requirements of the Act, each Director 
has notified the Company of any situation in which he or she has, or 
could have, a direct or indirect interest that conflicts, or possibly may 
conflict, with the interests of the Company (a situational conflict). 
These were considered and approved by the Board in accordance 
with the Company’s Articles of Association in September 2020 and 
each Director was informed of the authorisation and any terms 
on which it was given. The Board has formal procedures to deal 
with Directors’ conflicts of interest. The Board reviews and, where 
appropriate, approves certain situational conflicts of interest that 
are reported to it by Directors, and a register of those situational 
conflicts is maintained and continues to be reviewed by the Board.

 Directors’ indemnities
The Company has made qualifying indemnity provisions, as defined 
by section 236 of the Act, of which the Directors had the benefit 
of during the financial year ended 30 September 2020 and which 
remain in force at the date of this report. In addition, Directors and 
officers of the Company and its subsidiaries are covered by Directors’ 
and officers’ liability insurance.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportCorporate governance90

DIRECTORS’ REPORT CONTINUED

Awards under employee share schemes
Details of the Group’s employee share schemes and awards made 
during the year and held by Executive Directors as at 30 September 
2020 are set out in the Annual Report on Remuneration on 
 pages 65 to 76.

Details of awards made during the year and held by employees as at 
30 September 2020 under the Performance Share Plan are disclosed 
in note 26 and note 39 to the consolidated financial statements on 
pages 139 and 155 respectively.

Controlling shareholders
Any person who exercises or controls on their own or together with 
any person with whom they are acting in concert, 30% or more of 
the votes able to be cast on all or substantially all matters at general 
meetings of a company are known as ‘controlling shareholders’. 
The LRs require companies with controlling shareholders to enter 
into a written and legally binding agreement, which is intended 
to ensure that the controlling shareholder complies with certain 
independence provisions.

As at 30 September 2020, the Company had no 
controlling shareholders.

Annual General Meeting
Details of the arrangements for the 2021 AGM will be set out in the 
Notice of Meeting, which, along with other relevant documentation, is 
enclosed with this Annual Report or available on the Group’s website 
at www.foodtravelexperts.com (for those shareholders who have 
chosen to communicate with the Company by electronic means). 
Shareholders who wish to ask a question of the Board relating to the 
business of the AGM can do so by submitting questions in advance 
of the AGM, details for how to do this (and deadlines for submitting 
questions) are set out in the Notice of Meeting. The results of the 
voting will be announced to the London Stock Exchange and made 
available to shareholders on the Group’s website after the meeting.

All holders of ordinary shares on the register at the relevant record 
date are entitled to receive the Notice of AGM, which will be posted 
at least 20 working days before the AGM. They are also entitled to 
appoint one or more proxies or, if they are corporations, corporate 
representatives, and to exercise voting rights. Shareholders may 
vote and appoint proxies electronically. The Notice of AGM specifies 
deadlines for exercising voting rights and appointing a proxy or 
proxies to vote in relation to resolutions to be put to the AGM.

Change of control
Contracts
There are a number of contracts entered into by members of the 
Group that allow the counterparties to alter or terminate those 
arrangements in the event of a change of control of the Company. 
These arrangements are commercially sensitive and confidential, and 
their disclosure could be seriously prejudicial to the Group. 

Other agreements
The Company does not have agreements with any Director, officer 
or employee that would provide compensation for loss of office or 
employment resulting from a takeover, except that provisions of the 
Company’s employee share plans may cause options and awards 
granted under such plans to vest on a takeover.

The Group’s main credit facilities, being the committed bank facilities 
dated 16 June 2014 entered into by SSP Financing Limited, a wholly 
owned subsidiary of the Company (‘SSP Financing’) (as amended from 
time to time), contain a provision such that in the event of a change 
of control, if a lender so requires and has notified the agent within 
10 business days of the agent notifying the lenders of the event, 
the commitment of that lender will be cancelled and all outstanding 
amounts, together with accrued interest under that commitment, will 
become repayable, on the date notified in writing by the agent that 
the relevant commitment has been cancelled (where such date must 
not be fewer than 10 business days after the date of the notice).

SSP Financing also entered into: (i) a note purchase agreement on 
9 August 2018 (‘2018 NPA’) in respect of a US$175m issue of US 
private placement notes (the ‘2018 Notes’) (as amended from time 
to time); and (ii) a note purchase agreement on 11 April 2019 (‘2019 
NPA’) in respect of a US$199.5m and €58.5m issue of US private 
placement notes (‘2019 Notes’) (as amended from time to time). 
The 2018 NPA and 2019 NPA (‘NPAs’) each contain a change of 
control provision whereby if any one person or a group of persons 
acting in concert gain Control of the Company (as defined in the 
NPAs), then the Company and SSP Financing must give written notice 
of this to the holders of the 2018 Notes and 2019 Notes (‘Notes’). 
The written notice shall contain an offer by SSP Financing to prepay 
the entire unpaid principal amount of the Notes held by each holder 
together with interest thereon.

Articles of Association
The Articles of Association of the Company may be amended by a 
special resolution of the shareholders.

Political donations
The Company’s policy is not to make political donations. Neither the 
Company nor its subsidiaries, during the financial year ended 
30 September 2020, made any political donation to a political party, 
other political organisation or independent election candidate, or 
incurred any political expenditure or made any contribution to a 
non-EU political party. The Company will propose to shareholders 
at the 2021 AGM that a precautionary authority be granted of up 
to £25,000 in aggregate. Details are included in the 2021 Notice 
of AGM. 

Environmental, social and governance risks
The Board has identified and assessed the significant environmental, 
social and governance risks to the Company’s short and long term 
value, as well as the opportunities to enhance value that may 
arise from improving its environmental and social performance. 
The Corporate Responsibility Report on pages 12 to 19 reports 
on environmental and social matters, including the impact of the 
Group’s businesses on the environment and the steps we are taking 
to mitigate this impact. The Corporate Responsibility Report also 
reports on the Group’s annual quantity of greenhouse emissions in 
tonnes of carbon dioxide, the Group’s employees, and on social and 
community issues.

SSP Group plc Annual Report and Accounts 202091

Employee engagement and 
business relationships
Understanding the views and values of all the Group’s stakeholders, 
including employees, suppliers, customers and other business 
relationships is critical to the Group’s success. Examples of how 
the Directors have engaged with employees and had regard to 
employee and other stakeholder interests and the effect of that 
regard, including on the principal decisions taken by the Company, are 
detailed throughout this report and specific examples can be found 
on page 11.

Details of how information is communicated to employees and how a 
common awareness of the financial and economic factors affecting 
the performance of the Company is achieved amongst the employee 
population can be found on pages 10 to 19.

Treasury and risk management
The Group’s financial risk management objectives and policies, 
including its hedging policy, and the main risks arising from the 
Group’s financial assets and liabilities are summarised in note 29 to 
the consolidated financial statements on pages 142 to 146. 

Branch disclosure
The Company does not have any branches outside the UK. 

Future Developments and Research 
and Development
Details regarding likely future development in the business of 
the Group can be found in the Strategic report on pages 1 to 19. 
The Group does not undertake material levels of research and 
development activity.

Disclosures required under  
UK Listing Rule 9.8.4 
There are no disclosures required to be made under UK Listing Rule 
9.8.4 which have not already been disclosed elsewhere in this report. 
Details of long term incentive plans can be found in the Directors’ 
Remuneration Report on pages 62 to 85 and details of dividends 
waived by shareholders can be found on page 86. Details on Director 
salary reductions can be found in the Statement by the Chairman of 
the Remuneration Committee and Directors’ Remuneration Report 
on pages 62 to 85. Furthermore, details of the March and June 
Placings and the June Subscription and Retail Offer can be found 
above on page 87.

Going concern
The financial information in these financial statements has been 
prepared on a going concern basis, the assessment of which is set 
out on pages 42 and 43 along with the Board’s assessment of the 
prospects and viability of the Group.

Auditor
The auditor, KPMG LLP, has indicated its willingness to continue in 
office, and a resolution that it will be reappointed will be proposed at 
the 2021 AGM.

Statement of disclosure of information 
to auditors
Insofar as each Director in office on the date of approval of this 
report is aware, there is no relevant audit information of which the 
Company’s external auditor is unaware, and the Directors have taken 
all the steps which they ought to have taken as Directors, to make 
themselves aware of any relevant audit information and to establish 
that the Company’s external auditor is aware of that information. 
This confirmation is given and should be interpreted in accordance 
with the provisions of Section 418 of the Act. 

Approved by the Board and signed on its behalf by:

Helen Byrne
General Counsel and Company Secretary

16 December 2020

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportCorporate governance92

STATEMENT OF DIRECTORS’ RESPONSIBILITIES IN RESPECT OF THE 
ANNUAL REPORT AND THE FINANCIAL STATEMENTS

The Directors are responsible for preparing the Annual Report and the Group and parent company financial statements in accordance with 
applicable law and regulations.

Company law requires the Directors to prepare Group and parent company financial statements for each financial year. Under that law 
they are required to prepare the Group financial statements in accordance with International Financial Reporting Standards as adopted by 
the European Union (IFRSs as adopted by the EU) and applicable law. The Directors have elected to prepare the parent company financial 
statements in accordance with UK accounting standards and applicable law (UK Generally Accepted Accounting Practice), including FRS 101 
Reduced Disclosure Framework. 

Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the 
state of affairs of the Group and parent company, and of their profit or loss for that period. In preparing each of the Group and parent company 
financial statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;
•  make judgements and estimates that are reasonable, relevant and reliable;
•  state whether they have been prepared in accordance with IFRSs as adopted by the EU or applicable UK accounting standards in the case of 

the parent company;

•  assess the Group and parent company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and
•  use the going concern basis of accounting unless they either intend to liquidate the Group or the parent company, or to cease operations, or 

have no realistic alternative but to do so. 

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent company’s 
transactions and disclose with reasonable accuracy at any time the financial position of the parent company, and enable them to ensure that 
its financial statements comply with the Companies Act 2006. They are responsible for such internal control as they determine is necessary 
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error, and have general 
responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group, and to prevent and detect fraud and 
other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report, Directors’ Report, Directors’ 
Remuneration Report and Corporate Governance Statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s website. 
Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Responsibility statement of the Directors in respect of the Annual Financial Report
We confirm that to the best of our knowledge:

•  the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, 
liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

•  the Strategic Report and the Directors’ Report includes a fair review of the development and performance of the business and the position 
of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and 
uncertainties that they face.

We consider the Annual Report and Accounts, taken as a whole, to be fair, balanced and understandable, and provides the information 
necessary for shareholders to assess the Company’s and the Group’s position and performance, business model and strategy.

Simon Smith
Chief Executive Officer

16 December 2020

Jonathan Davies
Chief Financial Officer

16 December 2020

SSP Group plc Annual Report and Accounts 202093

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
SSP GROUP PLC

Overview

Materiality: 
Group financial 
statements as a whole

£9.0m (2019: £9.5m)
0.6% of total Group revenue
(2019: 4.8% of Group profit before tax)

Coverage

79% of total Group revenue 
(2019: 78% of Group profit before tax)

Recurring risks

Recoverability of goodwill and 
indefinite life intangible assets

Recoverability of parent’s 
investment in subsidiary 
undertaking

Event driven

Going Concern

The impact of uncertainties due to 
the UK exiting the European Union 
on our audit

Recoverability of site assets

Initial recognition of ROU assets 
and lease liabilities on transition 
to IFRS 16

vs 2019


◀▶



◀▶

New

New

1. Our opinion is unmodified
We have audited the financial statements of SSP Group plc (“the 
Company”) for the year ended 30 September 2020 which comprise 
the consolidated income statement, the consolidated statement of 
other comprehensive income, the consolidated balance sheet, the 
consolidated statement of changes in equity, the consolidated cash 
flow statement, company balance sheet and company statement 
of changes in equity, and the related notes, including the accounting 
policies in note 1 and 34.

In our opinion:
•  The financial statements give a true and fair view of the state of the 
Group’s and of the parent Company’s affairs as at 30 September 
2020 and of the Group’s loss for the year then ended;

•  The Group financial statements have been properly prepared in 
accordance with International Financial Reporting Standards as 
adopted by the European Union (IFRSs as adopted by the EU);
•  The parent Company financial statements have been properly 

prepared in accordance with UK accounting standards, including 
FRS101 Reduced Disclosure Framework; and

•  The financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006 and, as regards the 
Group financial statements, Article 4 of the IAS Regulation.

Basis for opinion
We conducted our audit in accordance with International Standards 
on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities 
are described below. We believe that the audit evidence we 
have obtained is a sufficient and appropriate basis for our 
opinion. Our audit opinion is consistent with our report to the 
Audit Committee.

We were first appointed as auditor by the Directors on 20 September 
2006. The period of total uninterrupted engagement is for the 15 
financial years ended 30 September 2020. We have fulfilled our 
ethical responsibilities under, and we remain independent of the 
Group in accordance with, UK ethical requirements including the FRC 
Ethical Standard as applied to listed public interest entities. No non-
audit services prohibited by that standard were provided.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportFinancial statements94

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
SSP GROUP PLC CONTINUED

2. Material uncertainty related to going concern
We draw attention to note 1.2 in the financial statements which indicates that the ability of the Group and parent Company to continue as a 
going concern is dependent on the external lenders not calling the debts owing to them in the event of the Group breaching its covenants once 
access to the Covid Corporate Financing Facility (“CCFF”) is withdrawn in February 2022 and original covenants are reinstated in March 2022, 
as well as its ability to raise additional funding once the CCFF is withdrawn in February 2022. 

The Group’s forecasts, taking into account committed facilities including the CCFF and the Group’s estimates of the Covid-19 impact, under 
both the base case and severe but plausible downside scenarios, indicate sufficient liquidity and revised covenant compliance for at least 
12 months from the date of these financial statements. 

However, we note that the Group is forecasting a breach of covenants once the CCFF is repaid in February 2022 and original covenants are 
reinstated in March 2022, under both scenarios, as well the possible need for additional funding once the CCFF is withdrawn in February 2022.

Whilst the directors believe that the Group would continue to have the support of its shareholders and the banks in these circumstances there 
is no certainty that this would be the case. 

These events and conditions, along with the other matters explained in note 1.2, constitute a material uncertainty that may cast significant 
doubt on the Group’s and the parent Company’s ability to continue as a going concern. Our opinion is not modified in respect of this matter.

The risk

Disclosure quality

There is little judgement involved in 
the directors’ conclusion that risks and 
circumstances described in note 1.2 to the 
financial statements represent a material 
uncertainty over the ability of the Group and 
parent Company to continue as a going concern 
for a period of at least a year from the date of 
approval of the financial statements.

However, clear and full disclosure of the facts 
and the directors’ rationale for the use of the 
going concern basis of preparation, including 
that there is a related material uncertainty, 
is a key financial statement disclosure and so 
was the focus of our audit in this area. Auditing 
standards require that to be reported as a key 
audit matter.

Our response

We assessed the accuracy and completeness of the matters covered in the 
Going Concern disclosure by:

Our sector experience – We assessed and challenged the key assumptions in 
the forecasts used by the Directors by benchmarking these against external 
forecasts and our sector knowledge.

Our debt market experience – We used our debt market experience  
in assessing the likelihood of covenant waivers and renewed financing 
being available. 

Sensitivity analysis – We considered sensitivities over the inputs to the cash 
flow forecasts which determine the level of available financial resources 
indicated by the Group’s financial forecasts, taking account of reasonably 
possible (but not unrealistic) adverse effects that could arise from these 
 risks individually and collectively. In particular, we assessed the Group’s 
severe but plausible downside forecasts based on the risks resulting from 
the Covid-19 pandemic.

Evaluating assumptions – We challenged the key assumptions in the 
forecasts used by the Directors in assessing the Going Concern assumptions 
and considering the reasonableness of their risks and sensitivities to these 
assumptions.

Funding assessment – We obtained and inspected the signed banking 
agreement, approved revised covenant terms and Covid Corporate Financing 
Facility (CCFF) facility agreement, a commercial paper issued to eligible 
larger businesses who are experiencing disruption as a result of the Covid-19 
pandemic, to ascertain the committed level of financing available to the 
Group and parent Company, the duration of the facilities and related covenant 
requirements. We have also assessed the evidence available to support 
whether the covenants will be met over the forecast period.

Historical comparisons – We have considered the historical accuracy of the 
Group’s cash flow forecasts and growth rates by assessing the accuracy of 
previous forecasts to actuals.

Our results

We found the going concern disclosure including a material uncertainty to 
be acceptable (2019 result: We found the going concern disclosure with no 
material uncertainty to be acceptable).

SSP Group plc Annual Report and Accounts 202095

3. Key audit matters: including our assessment of risks of material misstatement
Key audit matters are those matters that, in our professional judgment, were of most significance in the audit of the financial statements and 
include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which 
had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement 
team. Going concern is a significant key audit matter and is described in section 2 of our report. We summarise below other key audit matters, 
in arriving at our audit opinion above, together with our key audit procedures to address those matters and, as required for public interest 
entities, our results from those procedures. These matters were addressed, and our results are based on procedures undertaken, in the 
context of, and solely for the purpose of, our audit of the financial statements as a whole, and in forming our opinion thereon, and consequently 
are incidental to that opinion, and we do not provide a separate opinion on these matters.

The risk

Our response

The impact of 
uncertainties due to 
the UK exiting the 
European Union on 
our audit

Refer to page 37 of 
Risk Management 
and Principal Risks 
and page 57 Audit 
Committee Report 

Unprecedented levels of uncertainty

All audits assess and challenge the 
reasonableness of estimates, in particular 
as described in our Recoverability of 
goodwill and indefinite life intangible assets, 
Recoverability of site assets (including 
property, plant and equipment and ROU assets) 
and Recoverability of parent’s investment 
in subsidiary undertaking KAMs below, and 
related disclosures and the appropriateness of 
the going concern basis of preparation of the 
financial statements (see above). All of these 
depend on assessments of the future economic 
environment and the Group’s future prospects 
and performance. 

In addition, we are required to consider the 
other information presented in the Annual 
Report including the principal risks disclosure 
and the viability statement and to consider the 
directors’ statement that the annual report 
and financial statements taken as a whole is 
fair, balanced and understandable and provides 
the information necessary for shareholders to 
assess the Group’s position and performance, 
business model and strategy.

Brexit is one of the most significant economic 
events for the UK and its effects are subject 
to unprecedented levels of uncertainty of 
consequences, with the full range of possible 
effects unknown.

We developed a standardised firm-wide approach to the consideration of the 
uncertainties arising from Brexit in planning and performing our audits.

Our procedures included:

Our Brexit knowledge – We considered the directors’ assessment of Brexit-
related sources of risk for the Group’s business and financial resources 
compared with our own understanding of the risks. We considered the 
directors’ plans to take action to mitigate the risks. 

Sensitivity analysis – When addressing the recoverability of goodwill and 
indefinite life intangible assets, recoverability of site assets (including 
property, plant and equipment and ROU assets) and recoverability of 
parent’s investment in subsidiary undertaking, and other areas that depend 
on forecasts, we compared the directors’ analysis to our assessment of the 
full range of reasonably possible scenarios resulting from Brexit uncertainty 
and, where forecast cash flows are required to be discounted, considered 
adjustments to discount rates for the level of remaining uncertainty. 

Assessing transparency – As well as assessing individual disclosures as part 
of our procedures on recoverability of goodwill and indefinitely life intangible 
assets, recoverability of site assets (including property, plant and equipment 
and ROU assets) and recoverability of parent’s investment in subsidiary 
undertaking, we considered all of the Brexit related disclosures together, 
including those in the strategic report, comparing the overall picture against 
our understanding of the risks. 

Our results

As reported under our Recoverability of goodwill and indefinite life intangible 
assets, Recoverability of site assets (including property, plant and equipment 
and ROU assets) and Recoverability of parent’s investment in subsidiary 
undertaking, we found the resulting estimates and related disclosures in 
relation to goodwill and indefinite life intangibles, site assets and parent’s 
investment and disclosures in relation to going concern to be acceptable. 
However, no audit should be expected to predict the unknowable factors or all 
possible future implications for a company and this is particularly the case in 
relation to Brexit.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportFinancial statements96

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
SSP GROUP PLC CONTINUED

Recoverability of 
goodwill and indefinite 
life intangible assets

Goodwill and indefinite 
life intangible assets 
£683.8m (2019: 
£706.0m)

Refer to page 58 Audit 
Committee Report, 
Note 1.15 and Note 
13 Accounting policies 
and financial disclosure

Recoverability of site 
assets

Property, plant and 
equipment – £437.2m 
(2019: £466.5m)

ROU assets – 
£1,271.2m (2019: £nil)

Refer to page 58 Audit 
Committee Report, 
Note 1.15, Note 12 and 
Note 14 

The risk

Our response

Subjective estimate

Our procedures included:

The recoverable amount of goodwill and 
indefinite life intangible assets is inherently 
judgemental due to the subjectivity and 
uncertainty involved in selecting the 
appropriate key assumptions, such as the 
discount and long-term growth rates, and 
preparing future discounted cash flows.

SSP Group plc is subject to internal and external 
factors, which may influence its trading in the 
short-term, as well as the Group’s long-term 
strategy. These primarily include passenger 
travel trends, Covid-19, economic and political 
uncertainty, tendering and competition.

The effect of these matters is that, as part 
of our risk assessment, we determined that 
the carrying value of goodwill and indefinite 
life intangible assets has a high degree of 
estimation uncertainty, with a potential range 
of reasonable outcomes greater than our 
materiality for the financial statements as 
a whole. The financial statements (note 13) 
disclose the sensitivity estimated by the Group.

Our sector experience – We considered the consistency of the Group’s 
forecasts with our understanding of the business, including changes in 
the business, in assessing whether these matters had been appropriately 
captured in the impairment models.

Our valuation expertise – We used our valuation experience in assessing 
the appropriateness of the methodology and assumptions. Our valuation 
specialists assisted us in assessing the discount rate assumptions used by 
the Group.

Benchmarking assumptions – We challenged and compared the Group’s 
assumptions to externally derived data, industry norms and our expectation 
based on our knowledge and experience of the Group, in relation to key inputs 
such as projected market growth and revenue growth rates.

Sensitivity analysis – We have used KPMG’s proprietary data analytics 
software tool to prepare multiple scenarios sensitising assumptions in 
combination to assess their impact on the recoverability of the assets.

Historical comparison – We evaluated the historical accuracy of the Group’s 
forecasts by comparing previous budgets to actual results.

Comparing valuations – We compared the results of discounted cash flows 
against the Group’s market capitalisation, after adjusting for its net debt to 
assess the reasonableness of those cash flows.

Assessing transparency – We considered the adequacy of the Group’s 
disclosure of the key risks and sensitivity around the outcome, and whether 
that disclosure reflected the risks inherent in the valuation of goodwill and 
indefinite life intangible assets.

Our results

We found the carrying amount of goodwill and indefinite life intangible assets 
in the Group’s financial statements to be acceptable.

Subjective estimate

Our procedures included:

The outbreak of Covid-19 has led to a material 
decline in passenger volumes which in turn has 
adversely impacted business performance. 

Assessing the recoverability of site assets 
relies on a number of assumptions around 
future trading performance, such as future 
sales growth rates and discount rates, that 
involve a high degree of estimation uncertainty. 

Consequently, we determined that the 
carrying value of site assets has a high degree 
of estimation uncertainty, with a range 
of reasonable outcomes greater than our 
materiality for the financial statements as 
a whole. Note 12 discloses the sensitivities 
estimated by the Group. This risk is new in the 
current year due to the increased economic 
uncertainty and changes in passenger trends.

Our sector experience – We used our experience and understanding of the 
Group, retail and travel sectors to challenge the key assumptions used to 
develop the Group’s forecasts, and whether these had been appropriately  
and consistently captured in the impairment models.

Our valuation expertise - We used our valuation experience in assessing 
the appropriateness of the methodology and assumptions. Our valuation 
specialists assisted us in assessing the discount rate assumptions used by 
the Group.

Sensitivity analysis – We have prepared multiple alternate scenarios 
sensitising key assumptions individually and in combination to assess their 
impact on the recoverability of the assets.

Historical comparison – We evaluated the historical accuracy of the Group’s 
forecasts by comparing budget to actual results.

Test of details – We assessed the consistency of site assets included in the 
Group’s CGU impairment exercise with those in accounting records, including 
the impact of newly created ROU assets arising during the period, as a 
consequence of the new leasing standard adopted in the year. 

Assessing consistency - We ensured consistency, where relevant, of forecast 
financial information with other forecasting exercises across the Group 
including the assessment of the recoverability of goodwill and intangible 
assets impairment and going concern cash flows forecasts.

Assessing transparency - We also considered the adequacy of the Group’s 
disclosure of the key risks and sensitivity around the outcome, and whether 
that disclosure reflected the risks inherent in the valuation of the site assets.

Our results

We found the carrying amount of site assets in the Group’s financial 
statements to be acceptable.

SSP Group plc Annual Report and Accounts 202097

Initial recognition 
of right-of-use (‘ROU’) 
assets and lease 
liabilities on transition 
to IFRS 16

ROU assets at 
1 October 2019 – 
£1,468.9m 

Lease Liabilities at 
1 October 2019 – 
£1,464.5m

Refer to page 59 Audit 
Committee Report and 
Note 1.3 Accounting 
policies and financial 
disclosure

The risk

Our response

Subjective estimate

Our procedures included:

Following the adoption of IFRS 16, 
the accounting for lease liabilities and 
corresponding assets has changed with the 
Group bringing onto its balance sheet £1.5 
billion of lease liabilities and £1.5 billion of 
right-of-use assets at 1 October 2019. There 
is a risk that existing leases are not completely 
identified, and that transition date recognition 
and measurement adjustments are not 
accurately recorded.

Furthermore, to determine the future lease 
liability and base for calculating the right-of-
use asset, the Group has made a number of 
assumptions about individual leases including 
lease term and discount rate. 

Due to it being the first year of application and 
the magnitude of the balance, there is a risk 
that inaccurate input of the key data elements 
or incorrect selection of assumptions such as 
changes in discount rate applicable, could result 
in a material misstatement. 

The effect of these matters is that, as part 
of our risk assessment, we determined that 
the lease liability and corresponding right-of-
use asset has a potential range of outcomes 
greater than our materiality for the financial 
statements as a whole.

Assessing methodology and assumptions – We have challenged key 
judgements made by management in preparing the transition adjustments, 
specifically lease term, discount rate and variable rates. This included 
considering the appropriateness of the selection of accounting policies based 
on the requirements of the accounting standard, our business understanding 
and industry practice.

Our valuation expertise – Our valuation specialists assisted us in assessing 
the discount rate assumptions used by the Group on transition.

Test of details – For a sample of leases, we have tested the accuracy of the 
underlying data used in preparing the transition balances through agreeing 
information to the original contracts.

Test of details – We have tested the completeness of the leases identified 
on transition by inquiring with management and assessing consistency with 
revenue generated and rental expenses incurred which may suggest a lease 
contract is in place. 

Re-performance – For a sample of leases, we have manually recalculated the 
lease liability using the underlying data inputs.

Assessing transparency – We considered the adequacy of the Group’s 
disclosures in respect of the transition to IFRS 16.

Our results

We found the lease liabilities and right-of-use assets at 1 October 2019  
to be acceptable.

Recoverability of 
parent’s investment 
in subsidiary 
undertaking

Investment in 
subsidiary – £947.8m 
(2019: £946.1m)

Notes 31 and Note 35 
Accounting Policies 
and financial disclosure

Low risk, high value

Our procedures included:

The carrying amount of the parent company’s 
investment in its single subsidiary represents 
91% (2019:100%) of the company’s total 
assets. Its recoverability is not at a high 
risk of significant misstatement or subject 
to significant judgement. However, due to 
its materiality in the context of the parent 
Company financial statements, this is 
considered to be the area that had the greatest 
effect on our overall parent company audit.

Tests of detail – We compared the carrying amount of the investment book 
value to the underlying aggregate recoverable amount of the Group’s CGUs, 
after adjusting for net debt. Our procedures over those CGUs are described  
in our Recoverability of goodwill and indefinite life intangible assets  
KAM above.

Test of detail – We compared the carrying amount of the investment to the 
market capitalisation for the Group (after adjusting for net debt).

Our results

We found the Group’s assessment of the recoverability of the investment in 
subsidiary to be acceptable (2019: acceptable).

We continue to perform procedures over deferred taxes in the US. However, following assessment of the 2019 forecasts in the US, we no 
longer consider the estimation to be judgemental or complex. As a result, we have not assessed this as one of the most significant risks in our 
current year audit and, therefore, it is not separately identified in our report this year as a key audit matter. 

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportFinancial statements98

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
SSP GROUP PLC CONTINUED

4. Our application of materiality and an 
overview of the scope of our audit
Materiality
Materiality for the Group financial statements as a whole was set at 
£9.0m (2019: £9.5m), determined with reference to a benchmark of 
total Group revenue of £1,433.1m (2019: Group profit before tax of 
£197.2m), of which it represents 0.6% (2019: 4.8% of Group profit 
before tax).

We consider total Group revenue to be the most appropriate 
benchmark for the year ended 30 September 2020 (compared 
to Group profit before tax used for the year ended 30 September 
2019), as it provides a more stable measure than Group profit before 
tax following the impact of Covid-19 on the Group’s performance 
during the year.

Materiality for the parent company financial statements as a whole 
was set at £3.2m (2019: £7.6m), determined with reference to 
component materiality (2019: total assets). In 2020, this is lower than 
the materiality we would otherwise have determined by reference to 
total assets, of which it represents 0.3% (2019: 0.8%). 

We reported to the Audit Committee any corrected or uncorrected 
identified misstatements exceeding £0.45m (2019: £0.5m), in 
addition to other identified misstatements that warranted reporting 
on qualitative grounds. 

Scope
Of the Group’s 88 (2019: 87) reporting components, we subjected 18 
(2019: 19) to full scope audits for Group purposes.

The components within the scope of our work accounted for the 
percentages illustrated below. 

The remaining 21% (2019: 22%) of total Group revenue, 20% 
(2019: 22%) of total Group profit before tax and 19% (2019: 19%) 
of total Group assets is represented by 70 (2019: 68) reporting 
components, none of which individually represented more than 
3% (2019: 4%) of any of the total Group revenue, Group profit 
before tax or total Group assets. For these residual components, we 
performed an analysis at an aggregated Group level to re-examine 
our assessment that there were no significant risks of material 
misstatement within these.

Total Group Revenue
 £1,433.1m (2019: £2,794m)

Group materiality
£9.0m (2019: £9.5m)

£9.0m
Whole financial statements materiality (2019: £9.5m)

£6.3m
Range of materiality at 18 components (£0.5m to £6.3m) (2019: £0.3m to 7.6m)

Total Group Revenue
Group materiality

£0.45m
Misstatements reported to the audit committee (2019: £0.5m)

Total Group revenue 

Total Group profit before tax

Total Group assets

79%

(2019: 78%)

80%

(2019: 78%)

81%

(2019: 81%)

■ Full scope for Group audit purposes 2020    ■ Full scope for Group audit purposes 2019    ■ Residual components

The Group audit team instructed component auditors as to the 
significant areas to be covered, including the relevant risks detailed 
above and the information to be reported back. The Group audit team 
approved the component materiality, which ranged from £0.5m to 
£6.3m (2019: £0.3m to £7.6m), having regard to the mix of size and 
risk profile of the Group across the components. The work on 14 
(2019: 19) of the Group’s 18 (2019: 19) components was performed 
by component auditors and the rest, including the audit of the parent 
Company, was performed by the Group audit team.

On account of the travel restrictions in place during the performance 
of the audit, the Group team has not visited any component auditor 
and instead held virtual conference meetings with all component 
auditors (2019: the Group audit team visited 5 of the 12 component 
locations). At these meetings the Group team discussed the 
audit strategy, the ongoing audit efforts and focus areas, and the 
findings reported to the Group audit team were discussed in more 
detail. Any further work required by the Group audit team was then 
performed by the component auditor.

SSP Group plc Annual Report and Accounts 202099

5. We have nothing to report on the other 
information in the Annual Report
The directors are responsible for the other information presented 
in the Annual Report together with the financial statements. 
Our opinion on the financial statements does not cover the other 
information and, accordingly, we do not express an audit opinion 
or, except as explicitly stated below, any form of assurance 
conclusion thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether, based on our financial statements audit work, 
the information therein is materially misstated or inconsistent with 
the financial statements or our audit knowledge. Based solely on 
that work we have not identified material misstatements in the 
other information. 

Strategic report and directors’ report
Based solely on our work on the other information:

•  we have not identified material misstatements in the strategic 

report and the directors’ report;

•  in our opinion the information given in those reports for the 

financial year is consistent with the financial statements; and
•  in our opinion those reports have been prepared in accordance 

with the Companies Act 2006.

Directors’ remuneration report
In our opinion the part of the Directors’ Remuneration Report to 
be audited has been properly prepared in accordance with the 
Companies Act 2006.

Disclosures of principal risks and longer-term viability
Based on the knowledge we acquired during our financial statements 
audit, we have nothing material to add or draw attention to in 
relation to:

•  the directors’ confirmation within the Viability statement on page 
42 that they have carried out a robust assessment of the principal 
risks facing the Group, including those that would threaten its 
business model, future performance, solvency and liquidity;

•  the Principal Risks disclosures describing these risks and 
explaining how they are being managed and mitigated; and

•  the directors’ explanation in the Viability statement of how they 
have assessed the prospects of the Group, over what period 
they have done so and why they considered that period to be 
appropriate, and their statement as to whether they have a 
reasonable expectation that the Group will be able to continue in 
operation and meet its liabilities as they fall due over the period 
of their assessment, including any related disclosures drawing 
attention to any necessary qualifications or assumptions.

Under the Listing Rules we are required to review the Viability 
statement. We have nothing to report in this respect.

Our work is limited to assessing these matters in the context of only 
the knowledge acquired during our financial statements audit. As we 
cannot predict all future events or conditions and as subsequent 
events may result in outcomes that are inconsistent with judgments 
that were reasonable at the time they were made, the absence of 
anything to report on these statements is not a guarantee as to the 
Group’s and Company’s longer-term viability.

Corporate governance disclosures
We are required to report to you if:

•  we have identified material inconsistencies between the 

knowledge we acquired during our financial statements audit 
and the directors’ statement that they consider that the annual 
report and financial statements taken as a whole is fair, balanced 
and understandable and provides the information necessary for 
shareholders to assess the Group’s position and performance, 
business model and strategy; or

•  the section of the annual report describing the work of the Audit 

Committee does not appropriately address matters communicated 
by us to the Audit Committee.

We are required to report to you if the Corporate Governance 
Statement does not properly disclose a departure from the 
provisions of the UK Corporate Governance Code specified by the 
Listing Rules for our review.

We have nothing to report in these respects.

6. We have nothing to report on the other 
matters on which we are required to report 
by exception
Under the Companies Act 2006, we are required to report to you if, in 
our opinion:

•  adequate accounting records have not been kept by the parent 

Company, or returns adequate for our audit have not been received 
from branches not visited by us; or

•  the parent Company financial statements and the part of the 

Directors’ Remuneration Report to be audited are not in agreement 
with the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are 

not made; or

•  we have not received all the information and explanations we 

require for our audit.

We have nothing to report in these respects.

7. Respective responsibilities
Directors’ responsibilities
As explained more fully in their statement set out on page 92, 
the directors are responsible for: the preparation of the financial 
statements including being satisfied that they give a true and fair 
view; such internal control as they determine is necessary to enable 
the preparation of financial statements that are free from material 
misstatement, whether due to fraud or error; assessing the Group and 
parent Company’s ability to continue as a going concern, disclosing, 
as applicable, matters related to going concern; and using the going 
concern basis of accounting unless they either intend to liquidate 
the Group or the parent Company or to cease operations, or have no 
realistic alternative but to do so.

SSP Group plc Annual Report and Accounts 2020Corporate governanceFinancial statementsStrategic ReportFinancial statements100

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF 
SSP GROUP PLC CONTINUED

Owing to the inherent limitations of an audit, there is an unavoidable 
risk that we may not have detected some material misstatements 
in the financial statements, even though we have properly planned 
and performed our audit in accordance with auditing standards. 
For example, the further removed non-compliance with laws and 
regulations (irregularities) is from the events and transactions 
reflected in the financial statements, the less likely the inherently 
limited procedures required by auditing standards would identify it. 
In addition, as with any audit, there remained a higher risk of non-
detection of irregularities, as these may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of internal 
controls. We are not responsible for preventing non-compliance 
and cannot be expected to detect non-compliance with all laws 
and regulations.

8. The purpose of our audit work and to 
whom we owe our responsibilities
This report is made solely to the Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the 
Company’s members those matters we are required to state to 
them in an auditor’s report and for no other purpose. To the fullest 
extent permitted by law, we do not accept or assume responsibility 
to anyone other than the Company and the Company’s members, 
as a body, for our audit work, for this report, or for the opinions we 
have formed.

Nicholas Frost 
(Senior Statutory Auditor) 
for and on behalf of KPMG LLP, Statutory Auditor
Chartered Accountants 
15 Canada Square 
London, E14 5GL

 16 December 2020

Auditor’s responsibilities
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or other irregularities (see below), or error, and 
to issue our opinion in an auditor’s report. Reasonable assurance 
is a high level of assurance, but does not guarantee that an audit 
conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from 
fraud, other irregularities or error and are considered material if, 
individually or in aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of the 
financial statements. 

A fuller description of our responsibilities is provided on the FRC’s 
website at www.frc.org.uk/auditorsresponsibilities.

Irregularities – ability to detect
We identified areas of laws and regulations that could reasonably 
be expected to have a material effect on the financial statements 
from our general commercial and sector experience and through 
discussion with the directors (as required by auditing standards) and 
from inspection of the Group’s regulatory and legal correspondence 
and discussed with the Directors and other management the policies 
and procedures regarding compliance with laws and regulations. 
We communicated identified laws and regulations throughout 
our team and remained alert to any indications of non-compliance 
throughout the audit.

The potential effect of these laws and regulations on the financial 
statements varies considerably. 

Firstly, the Group is subject to laws and regulations that directly 
affect the financial statements including financial reporting 
legislation (including related companies legislation), distributable 
profits legislation and taxation legislation and we assessed the 
extent of compliance with these laws and regulations as part of our 
procedures on the related financial statement items.

Secondly, the Group is subject to many other laws and regulations 
where the consequences of non-compliance could have a material 
effect on amounts or disclosures in the financial statements, for 
instance through the imposition of fines or litigation. We identified 
the following areas as those most likely to have such an effect: 
health and safety, anti-bribery and employment law recognising the 
nature of the Group’s activities. Auditing standards limit the required 
audit procedures to identify non-compliance with these laws and 
regulations to enquiry of the Directors and other management 
and inspection of regulatory and legal correspondence, if any. 
Through these procedures, we became aware of actual or suspected 
non-compliance and considered the effect as part of our procedures 
on the related financial statement items. The identified actual or 
suspected non-compliance was not sufficiently significant to our 
audit to result in our response being identified as a key audit matter. 

SSP Group plc Annual Report and Accounts 2020101

CONSOLIDATED INCOME STATEMENT
for the year ended 30 September 2020

Revenue

Operating costs

Operating (loss)/profit

Share of (loss)/profit of associates 

Finance income

Finance expense

(Loss)/profit before tax

Taxation

(Loss)/profit for the year

(Loss)/profit attributable to:

Equity holders of the parent

Non-controlling interests 

(Loss)/profit for the year

(Loss)/earnings per share (pence):

– Basic

– Diluted

2020

Underlying1,2

£m

1,433.1

(1,748.5)

(315.4)

(2.4)

2.5

(56.5)

(371.8)

23.7

(348.1)

(334.7)

(13.4)

(348.1)

(68.0)

(68.0)

Notes

4

6

15

9

9

10

25

5

5

2020 
Adjustments 
£m

2020 
Total 
£m

2019

Underlying1,2

£m

2019 
Adjustments 
£m

–

1,433.1

2,794.6

(48.5)

(48.5)

–

–

(5.5)

(54.0)

4.4

(49.6)

(40.3)

(9.3)

(49.6)

(1,797.0)

(2,573.5)

(363.9)

221.1

(2.4)

2.5

(62.0)

(425.8)

28.1

(397.7)

(375.0)

(22.7)

(397.7)

(76.1)

(76.1)

4.1

2.3

(24.3)

203.2

(45.1)

158.1

131.5

26.6

158.1

29.1

28.7

–

(1.9)

(1.9)

–

–

(4.1)

(6.0)

1.4

(4.6)

(4.6)

–

(4.6)

2019 
Total  
£m

2,794.6

(2,575.4)

219.2

4.1

2.3

(28.4)

197.2

(43.7)

153.5

126.9

26.6

153.5

28.1

27.7

1  Presented on an underlying basis, which excludes non-underlying items as further explained in note 7.
2  The Group adopted IFRS 16 ‘Leases’ on 1 October 2019 using the modified retrospective approach to transition and in accordance with the standard 
the Group’s financial results for the prior periods have not been restated. As a result, with the exception of revenue, the statutory results shown above 
for the year ended 30 September 2020 are not directly comparable with the prior periods. To provide a meaningful comparison with the prior periods 
an alternative presentation of the Group’s results under IAS 17 ‘Leases’, the previous accounting standard, is shown in note 2.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements102

CONSOLIDATED STATEMENT OF OTHER COMPREHENSIVE INCOME
for the year ended 30 September 2020

Other comprehensive income/(expense)

Items that will never be reclassified to the income statement:

Remeasurements on defined benefit pension schemes

Tax (charge)/credit relating to items that will not be reclassified

Items that are or may be reclassified subsequently to the income statement:

Net gain/(loss) on hedge of net investment in foreign operations

Other foreign exchange translation differences

Effective portion of changes in fair value of cash flow hedges

Cash flow hedges – reclassified to income statement

Tax credit relating to items that are or may be reclassified

Other comprehensive (expense)/income for the year

(Loss)/profit for the year

Total comprehensive (expense)/income for the year

Total comprehensive (expense)/income attributable to:

Equity holders of the parent 

Non–controlling interests 

Total comprehensive (expense)/income for the year

  Notes

2020 
£m

2019 
£m

23

1.2

(2.5)

4.2

(19.7)

(1.8)

1.6

0.5

(16.5)

(397.7)

(414.2)

(386.1)

(28.1)

(414.2)

25

(6.2)

1.9

(4.3)

16.0

(5.9)

3.8

0.2

5.5

153.5

159.0

129.1

29.9

159.0

SSP Group plc Annual Report and Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
103

CONSOLIDATED BALANCE SHEET
as at 30 September 2020

Non-current assets

Property, plant and equipment

Goodwill and intangible assets

Right-of-use assets

Investments in associates

Deferred tax assets

Other receivables

Current assets

Inventories

Tax receivable

Trade and other receivables

Cash and cash equivalents

Total assets

Current liabilities

Short-term borrowings

Trade and other payables

Tax payable

Lease liabilities

Provisions

Non-current liabilities

Long-term borrowings

Post-employment benefit obligations

Lease liabilities

Other payables

Provisions

Derivative financial liabilities

Deferred tax liabilities

Total liabilities

Net assets

Equity 

Share capital

Share premium

Capital redemption reserve

Merger relief reserve

Other reserves

Retained losses

Total equity shareholders‘ funds

Non-controlling interests

Total equity

  Notes

12

13

14

15

16

18

17

18

19

20

21

22

24

20

23

22

21

24

29 

16

25

25

25

25

25

25

2020 
£m

437.2

731.2

1,271.2

12.2

49.8

73.8

2019 
£m

466.5

747.1

–

17.3

28.2

54.3

2,575.4

1,313.4

23.5

10.1

125.3

185.0

343.9

38.7

0.8

205.4

233.3

478.2

2,919.3

1,791.6

(158.2)

(399.0)

(20.9)

(289.1)

(12.3)

(879.5)

(718.1)

(18.6)

(1,060.2)

(4.0)

(21.4)

(5.1)

(10.4)

(1,837.8)

(2,717.3)

202.0

5.8

472.7

1.2

206.9

3.1

(128.8)

(551.9)

(30.9)

–

(4.6)

(716.2)

(587.9)

(19.6)

–

(4.1)

(29.9)

(4.6)

(13.7)

(659.8)

(1,376.0)

415.6

4.8

461.2

1.2

–

12.9

(559.6)

(152.1)

130.1

71.9

202.0

328.0

87.6

415.6

These financial statements were approved by the Board of Directors on 16 December 2020 and were signed on its behalf by:

Jonathan Davies
Chief Financial Officer

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
104

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the year ended 30 September 2020

Share 
capital  
£m

Share 
premium 
£m

Capital 
redemption 
reserve 
£m

Merger 
relief
reserve
£m

Other
reserves
£m

Retained 
earnings/
(losses) 
£m

Balance at 1 October 2018

4.8

461.2

1.2

Profit for the year

Other comprehensive income/
(expense) for the year

Capital contributions from  
non-controlling interests (note 25)

Reclassification of obligation to 
purchase subsidiary

Dividends paid to equity shareholders 
(note 11)

Dividends paid to non-controlling 
interests (note 25)

Purchase of additional stake in 
subsidiary

Transactions with non-controlling 
interests

Share-based payments

Tax on share-based payments

At 30 September 2019

Loss for the year

Other comprehensive expense for 
the year

Capital contributions from non-
controlling interests (note 25)

Acquisition of shares in partly owned 
subsidiary from non-controlling 
interest (note 25)

Equity issues (note 25)

Share buyback

Dividends paid to equity  
shareholders (note 11)

Dividends paid to non-controlling 
interests (note 25)

Share-based payments

Tax on share-based payments

Other movements

At 30 September 2020

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

4.8

461.2

1.2

–

–

–

–

–

–

–

–

1.0

11.5

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

206.9

–

–

–

–

–

–

Total 
parent 
equity 
£m

382.7

126.9

2.2

–

–

(13.0)

(71.5)

–

6.5

–

126.9

(4.3)

–

10.4

(10.4)

–

–

8.3

0.7

–

–

(200.8)

(200.8)

–

–

–

8.2

(0.2)

–

8.3

0.7

8.2

(0.2)

Non-
controlling 
interests 
£m

81.8

26.6

3.3

9.0

–

–

Total 
equity 
£m

464.5

153.5

5.5

9.0

–

(200.8)

(24.7)

(24.7)

(8.3)

–

(0.1)

0.6

–

–

8.2

(0.2)

12.9

(152.1)

328.0

87.6

415.6

–

(375.0)

(375.0)

(22.7)

(397.7)

(9.8)

(1.3)

(11.1)

(5.4)

(16.5)

–

–

–

–

–

–

–

–

–

–

–

30.5

30.5

(4.3)

(4.3)

(0.7)

(5.0)

–

219.4

(1.7)

(26.8)

(1.7)

(26.8)

–

–

–

219.4

(1.7)

(26.8)

–

–

(20.4)

(20.4)

2.0

0.5

(0.9)

2.0

0.5

(0.9)

–

–

3.0

71.9

2.0

0.5

2.1

202.0

5.8

472.7

1.2

206.9

3.1

(559.6)

130.1

SSP Group plc Annual Report and Accounts 2020105

CONSOLIDATED CASH FLOW STATEMENT
for the year ended 30 September 2020

Cash flows from operating activities

Cash flow from operations

Tax paid

Net cash flows from operating activities

Cash flows from investing activities

Dividends received from associates

Interest received

Purchase of property, plant and equipment

Purchase of other intangible assets

Acquisition in the year, net of cash and cash equivalents acquired

Investment in associate

Net cash flows from investing activities

Cash flows from financing activities

Equity funding from shareholders

Equity raising expenses

Share buyback

Receipt of bank loans

Repayment of borrowings

Drawdown on revolving credit facility

Repayment of revolving credit facility

Receipt of USPP debt

Drawdown on Covid Corporate Financing Facility

Purchase of additional 16% stake in TFS

Repayment of finance leases and other loans

Payment of lease liabilities - principal

Payment of lease liabilities - interest

Refinancing fee paid

Acquisition of shares in partly owned subsidiary from non-controlling interest

Interest paid excluding interest on lease liabilities

Dividends paid to equity shareholders

Dividends paid to non-controlling interests

Capital contributions from non-controlling interests

Net cash flows from financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at beginning of the year

Effect of exchange rate fluctuations on cash and cash equivalents 

Cash and cash equivalents at end of the year

Notes

27

15

12

13

32

15

25

25

20

20

20

20

20

22

22

25

11

25

25

2020 
£m

13.4

(11.0)

2.4

3.6

2.4

(120.3)

(17.3)

(21.5)

–

2019 
£m

338.3

(37.1)

301.2

5.2

2.4

(175.9)

(18.1)

(3.4)

(3.0)

(153.1)

(192.8)

227.2

(7.8)

(1.7)

32.1

–

–

(97.5)

101.8

125.0

–

–

(172.6)

(27.8)

–

(5.0)

(22.0)

(26.8)

(20.4)

3.1

107.6

(43.1)

233.3

(5.2)

185.0

–

–

–

–

(32.0)

27.5

–

239.8

–

(22.4)

(3.2)

–

–

(1.3)

–

(18.5)

(200.8)

(24.7)

9.0

(26.6)

81.8

147.8

3.7

233.3

 Prior year comparatives have not been restated for IFRS 16 ‘Leases’. Additional information about the impact of IFRS 16 is included in note 1.

A reconciliation of net debt movements in the year has been provided in note 28. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
106

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Accounting policies 
1.1 Basis of preparation
SSP Group plc (the Company) is a company incorporated in the 
United Kingdom under the Companies Act 2006. The Group financial 
statements consolidate those of the Company and its subsidiaries 
(together referred to as the Group) and equity-account the Group‘s 
interest in its associates. These financial statements have been 
prepared in accordance with International Financial Reporting 
Standards (IFRS) as adopted by the EU and the Companies Act 2006 
applicable to companies reporting under IFRS.

The financial statements are presented in Sterling, which is the 
Company‘s functional currency. All information is given to the  
nearest £0.1m.

The financial statements are prepared on the historical cost basis, 
except in respect of financial instruments (including derivative 
instruments) and defined benefit pension schemes which are 
measured at fair values, as explained in the accounting policies below.

The accounting policies set out below have, unless otherwise 
stated, been applied consistently to all periods presented in these 
financial statements.

1.2 Going concern
These financial statements are prepared on a going concern basis. 

The Board has reviewed the Group’s trading forecasts, incorporating 
the impact on SSP of Covid-19, as part of the Group’s adoption of the 
going concern basis, in which context the Directors have reviewed 
cash flow forecasts prepared for a period of 16 months from the date 
of approval of these financial statements, with a number of different 
scenarios considered. Having carefully reviewed these forecasts, the 
Directors have concluded that it is appropriate to adopt the going 
concern basis of accounting in preparing these financial statements 
for the reasons set out below. 

Since the onset of Covid-19, management has taken decisive action 
to protect cash, minimise costs and raise additional liquidity to 
allow the Company to operate throughout even its most pessimistic 
trading scenario. This action to increase liquidity included a £209m 
(net of related fees) equity placing and share subscription in late 
March 2020, followed shortly afterwards by securing access to 
the Bank of England’s Covid Corporate Financing Facility (CCFF), 
under which facility the Group was permitted to draw up to £300m. 
In addition, the Group also secured access to a number of additional 
smaller liquidity lines, including government-backed facilities in 
France, Spain and Switzerland, providing a further £44m. 

At the end of the year, the Group had approximately £520m of 
available liquidity, including cash of £185m and committed undrawn 
revolving credit facilities of £150m, as well as a further £175m 
available to be drawn down under the CCFF. The £150m revolving 
credit facility is committed until July 2022, while the Bank of England 
has confirmed that the Group can draw down the maximum £300m 
available to it under the CCFF for a period extending through to 
February 2022. 

In making the going concern assessment, the directors have modelled 
a number of scenarios for the period to March 2022. The base case 
scenario is consistent with the Board-approved 2021 Budget, 
adjusted for the lockdown across England announced by the UK 
Government on 31 October, as well as significantly increased 
government-imposed restrictions in many other parts of Continental 
Europe which are likely to remain in place for the immediate future. 
Our Budget reflects our expectations of ongoing challenging 
trading conditions for the remainder of this financial year, with sales 
recovering only gradually in calendar year 2021 and remaining well 

below pre-pandemic levels for the duration of the going concern 
period. While the recent positive news on the development of 
potential vaccines is extremely encouraging, the Directors recognise 
that the pace of the anticipated recovery in sales and passenger 
numbers in our markets remains uncertain.

In light of the considerable uncertainty surrounding the ongoing 
impact of Covid-19, a downside scenario has also been modelled, 
applying severe but plausible assumptions to the base case. 
This scenario assumes a further twelve week lockdown (in addition 
to the November lockdown), lasting from December until February. 
The downside scenario then assumes a gradual recovery, but at a 
much slower pace than envisaged in our Budget throughout the 
second and third quarters of the current financial year. Only by the 
fourth quarter do our downside sales assumptions converge with 
those in our Budget. 

In both the base case and the downside case the Group would 
continue to have sufficient liquidity headroom based on the cash and 
available facilities as described above. 

In addition to the action taken in the Spring to strengthen liquidity, the 
Group secured an agreement in May 2020 from SSP’s lending group 
of banks and its US private placement note holders to waive existing 
financial covenants (‘existing covenants’), testing both interest 
cover and leverage, for the two testing periods covering the twelve 
months to 30 September 2020 and 31 March 2021. They agreed 
that these existing covenants would be replaced between the date of 
the agreement and 30 September 2021 by two new covenants (‘new 
covenants’), each tested monthly, with the first of these based on the 
Group demonstrating a minimum level of liquidity and the second 
based on the Group not exceeding a maximum level of net debt. 
For the testing period ending 30 September 2021 both the existing 
and new covenants would be relevant, with the Group returning to 
the existing covenants thereafter once compliance with the existing 
covenants had been confirmed.

In order to provide the maximum financial flexibility for the Group 
through this exceptionally challenging period, we have now agreed 
further covenant waivers and amendments covering the period up 
to March 2022. As was the case with the covenant amendments 
agreed in May, the existing financial covenant testing leverage has 
been waived, until reinstated in March 2022, with the two temporary, 
monthly-tested new covenants on minimum liquidity and maximum 
net debt introduced for a further six months from October 2021. 
For the testing period ending 31 March 2022 both the existing and 
new covenants would be relevant, with the Group returning to the 
existing covenants thereafter, once compliance with the existing 
covenants has been confirmed. In addition, we have agreed to an 
additional new covenant, testing minimum EBITDA thresholds 
for the six months ending 30 September 2021 and 31 December 
2021. Modified interest cover tests (calculated on a last six months 
basis) will also be applied at these two testing dates. All of these 
new covenant thresholds have been based on our most pessimistic 
trading scenario.

Although the Directors are confident that the Group has sufficient 
headroom to stay within the applicable new covenants for at least 
the next twelve months, they also recognise that there is likely to be 
continued disruption to travel markets during 2021, notwithstanding 
the recent vaccine developments, and as a consequence it is difficult 
to predict with confidence the overall impact of Covid-19 on the 
Group’s profitability in the twelve month period ending March 2022 
at this stage. Given this level of uncertainty, there are scenarios in 
which the Group could breach its existing interest cover and leverage 
covenants at the end of March 2022 when these tests are reinstated, 
as well as the minimum liquidity covenant when the CCFF is expected 
to be repaid in the first quarter of 2022. 

SSP Group plc Annual Report and Accounts 2020107

In adopting the going concern basis of preparation, the Directors 
took account of the fact that they would be able to raise additional 
liquidity prior to the repayment of the CCFF in early 2022 , and that 
management would remain in close dialogue with both lenders and 
noteholders, and would seek further covenant waivers should the 
need arise. Nevertheless, the possibility of a covenant breach during 
the first quarter of calendar year 2022, together with the possible 
requirement to raise additional liquidity prior to the repayment of 
the CCFF at that time, cannot be discounted, and as such represents 
a material uncertainty that may cast significant doubt on the Group’s 
and the Company’s ability to continue as a going concern, and that 
it therefore may be unable to realise its assets and discharge its 
liabilities in the normal course of business. 

After reviewing the most recent projections and the sensitivity 
analysis and having carefully considered the material uncertainty and 
the mitigating actions available as set out in the previous paragraph, 
the Directors believe that it is appropriate to prepare the financial 
statements on the going concern basis. The financial statements do 
not contain any adjustments that would be necessary if that basis 
were inappropriate.

1.3 New accounting standards adopted by the Group
There have been significant changes to accounting under IFRS which 
have affected the Group’s financial statements. New standards 
and interpretations effective for periods commencing on or after 
1 January 2019 and therefore applicable to the Group’s financial 
statements for the financial year ended 30 September 2020 are 
listed below:

•  IFRS 16 ‘Leases’.
•  Covid-19-related rent concessions (amendment to IFRS 16).
•  IFRIC 23 ‘Uncertainty over income tax treatments’.
•  Amendments to IFRS 9 ‘Prepayment features with 

negative compensation’.

•  Amendments to IAS 28 ‘Long term interests in associates and 

joint ventures’.

•  Amendments to IAS 19 ‘Plan amendment, curtailment 

or settlement’.

•  Annual improvements to IFRS 2015-2017 cycle.

The nature and effect of the changes to the Group’s accounting 
policies as a result of the adoption of IFRS 16 is set out below. 
The adoption of the other standards and interpretations listed above 
has not led to any changes to the Group’s accounting policies or had 
any other material impact on the financial position or performance of 
the Group.

IFRS 16 ‘Leases’
The Group adopted IFRS 16 ‘Leases’ with effect from 1 October 2019 
using the modified retrospective approach to transition. The new 
standard requires that the Group’s leased assets are recorded as 
right-of-use assets together with their corresponding lease liabilities. 
Adoption of the new standard has had a material impact on the 
Group’s financial statements, with right-of-use assets of £1,468.9m 
recognised on transition together with lease liabilities of £1,464.4m. 
As at 30 September 2020 the right-of-use assets were £1,271.2m 
and the lease liabilities were £1,349.3m.

The Group’s lease portfolio consists of approximately 1,500 leases 
which are within the scope of IFRS 16, principally for concession 
contracts, offices, warehouses, vehicles and equipment for which the 
Group has been collating data for a number of years in preparation for 
the new standard. This data has been used in conjunction with a lease 
accounting tool implemented for the Group to provide the accounting 
entries required under IFRS 16.

On transition, the lease liabilities have been measured at the 
present value of the remaining lease payments, discounted using 
the incremental borrowing rate on the date of transition. The right-
of-use assets have been measured at the carrying amounts that 
would have been in place had the standard been applied since the 
commencement of each lease, discounted using the incremental 
borrowing rate at the date of transition. The weighted average 
incremental borrowing rate applied to the Group’s lease portfolio on 
1 October 2019 was 1.62%.

On transition the Group elected not to reassess whether a contract 
is, or contains, a lease, instead relying on the assessment already 
made in applying IAS 17 ‘Leases’ and IFRIC 4 ‘Determining whether 
an Arrangement contains a Lease’. In addition, the Group applied the 
following available practical expedients permitted by the standard:

•  the exclusion of leases relating to low-value assets (less than 

£5,000 when new);

•  the exclusion of short-term leases, being those with a lease term of 

12 months or less;

•  the use of hindsight in determining the lease term where the 

contract contains options to extend or terminate the lease; and

•  reliance on its assessment of whether leases are onerous 

immediately prior to the date of transition.

The impact of the adoption of IFRS 16 on the opening balance sheet 
as at 1 October 2019 is shown in the table below. Further details on 
right-of-use assets by class are shown in note 14.

Right-of-use assets

Other receivables

Other payables

Provisions

Lease liabilities

As at 
30 September 
2019
£m

–

118.4

(201.3)

(34.5)

Impact of  
IFRS 16
£m

1,468.9

(10.9)

2.6

3.8

Restated as at  
1 October  
2019
£m

1,468.9

107.5

(198.7)

(30.7)

–

(1,464.4)

(1,464.4)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements108

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1. Accounting policies continued
A reconciliation of operating lease commitments disclosed in the Group’s 2019 Annual Report and Accounts to the lease liability recognised as 
at 1 October 2019 is shown below:

Operating lease commitments disclosed at 30 September 2019

Discounted using the lessee’s incremental borrowing rate at 1 October 2019

Leases committed not yet started

Short-term and low-value leases recognised on a straight-line basis as an expense

Lease liability recognised as at 1 October 2019

£m

(2,000.2)

117.4

289.4

129.0

(1,464.4)

Under IFRS 16, the operating lease expense previously recorded in operating costs has been replaced by a depreciation charge, which is higher 
in the current period than the operating lease expense recognised under IAS 17, the previous accounting standard for leases, and a separate 
interest expense, recorded in finance expense. This significantly impacts certain line items in the Group’s consolidated income statement 
and distorts comparisons with prior periods because in accordance with the standard, as a result of the Group transitioning to IFRS 16 using 
the modified retrospective approach, prior periods have not been restated. However, in order to provide a meaningful comparison with prior 
periods, the Group’s financial results for the year ended 30 September 2020 have also been presented in accordance with IAS 17. The results 
for the year ended 30 September 2020 under IAS 17 are referred to as ‘Pro forma IAS 17’. Note 2 includes a consolidated income statement 
showing the results for the year ended 30 September 2020 both as reported under IFRS 16 and on a pro forma IAS 17 basis together with 
growth rates versus the prior period on a like-for-like basis under IAS 17. 

A summary of the impact of the adoption of IFRS 16 on the Group’s underlying results for the year ended 30 September 2020 compared to the 
pro forma IAS 17 results is shown in the table below:

Underlying1 operating loss

Underlying* loss before tax

Underlying* loss per share (pence)

Pro forma 
IAS 17
2020
£m

(211.7)

(239.6)

(45.4)

Impact of 
 IFRS 16
£m

(103.7)

(132.2)

(22.6)

IFRS 16
2020
£m

(315.4)

(371.8)

(68.0)

1  Stated on an underlying basis, which excludes non-underlying items detailed in note 7.

There is no net cash flow impact arising from the adoption of the 
new standard. As discussed in the going concern section above, 
the Group’s principal debt covenants, which are net debt to EBITDA 
and interest cover, have been waived for 30 September 2020, 
31 March 2021 and 30 September 2021 (in the case of net debt only) 
and replaced by new covenants based on minimum liquidity and a 
maximum consolidated net debt levels as well as (from 30 September 
2021) minimum EBITDA and modified interest cover. These new 
covenants are measured on a historical accounting standards basis 
and are therefore unaffected by the adoption of IFRS 16. The Group 
does not intend to alter its approach going forward as to whether 
assets should be leased or bought. 

an asset in a similar economic environment with similar terms and 
conditions. The lease liability is subsequently measured at amortised 
cost using the effective interest method. It is remeasured when there 
is a change in future lease payments arising from a change in an index 
or a rate or a change in the Group’s assessment of whether it will 
exercise an extension or termination option. When the lease liability 
is remeasured, a corresponding adjustment is made to the right-of-
use asset. Variable lease payments are recognised as an expense 
in the income statement in the period they are incurred. For short 
term leases and low value assets, the Group recognises the lease 
payments as an operating expense on a straight-line basis over the 
term of the lease. 

From 1 October 2019, the Group’s lease accounting policy is 
as follows:

The Group recognises a right-of-use asset and a lease liability at 
the lease commencement date. The right-of-use asset is initially 
measured at cost, comprising the initial amount of the lease liability 
plus any initial direct costs incurred and any lease payments made at 
or before the lease commencement date, less any lease incentives 
received. The right-of-use asset is subsequently depreciated using 
the straight-line method from the commencement date to the 
earlier of the end of the useful life of the asset or the end of the lease 
term. The lease liability is initially measured at the present value of 
the lease payments that are not paid at the commencement date, 
discounted using the incremental borrowing rate being the rate that 
the lessee would have to pay to borrow the funds necessary to obtain 

Covid-19-related rent concessions
The Group has applied Covid-19-Related Rent Concessions – 
Amendment to IFRS 16 issued on 28 May 2020. The Group applies 
the practical expedient allowing it not to assess whether eligible rent 
concessions that are a direct consequence of the Covid-19 pandemic 
are lease modifications. The Group applies the practical expedient 
consistently to contracts with similar characteristics and in similar 
circumstances. The amendment has been applied retrospectively 
and has no impact on retained earnings at 1 October 2019. For rent 
concessions in leases to which the Group chooses not to apply the 
practical expedient, or that do not qualify for the practical expedient, 
the Group assesses whether there is a lease modification.

SSP Group plc Annual Report and Accounts 2020109

Policies applicable before adoption of IFRS 16 on 1 October 2019

Operating lease payments
Payments made under operating leases are recognised in the 
income statement on a straight-line basis over the term of the lease. 
Contingent rent which is dependent on variable factors, such as unit 
sales, is recognised in the period in which it is incurred. 

Lease incentives received are recognised in the income statement  
as an integral part of the total lease expense.

Finance lease payments
Minimum lease payments are apportioned between the finance 
charge and the reduction of the outstanding liability. The finance 
charge is allocated to each period during the lease term so as to 
produce a constant periodic rate of interest on the remaining balance 
of the liability.

1.4 Accounting standards issued but not yet effective
The following amended standards and interpretations are not 
expected to have a significant impact on the Group’s consolidated 
financial statements:

•  Amendments to references to the conceptual framework in 

IFRS standards

•  Amendments to IFRS 3 ‘Definition of a business’
•  Amendments to IAS 1 and IAS 8 ‘Definition of material’
•  Amendments to IFRS 9, IAS 39 and IFRS 7 ‘Interest rate 

benchmark reform’

•  Classification of liabilities as current or non-current  

(Amendments to IAS 1)

•  Sale of Contribution of Assets between an investor and its 

Associate or Joint Venture (amendments to IFRS 10 and IAS 28)

•  IFRS 14 ‘Regulatory Deferral Accounts’
•  IFRS 17 ‘Insurance Contracts’
•  Onerous Contracts - Cost of fulfilling a Contract (Amendments to 

IAS 37)

1.5 Basis of consolidation
The financial statements of the Group consolidate the results of 
the Company and its subsidiary entities, together with the Group‘s 
attributable share of the results of associates. All intercompany 
balances and transactions, including unrealised profits and losses 
arising from intragroup transactions, have been eliminated in full.

Subsidiaries
Subsidiaries are entities controlled by the Group. Control is the power 
to direct the relevant activities of the subsidiary that significantly 
affect the subsidiary‘s return so as to have rights to the variable 
return from its activities.

The financial statements of subsidiaries are included in the 
consolidated financial statements from the date that control 
commences until the date that control ceases. Losses applicable 
to the non-controlling interests in a subsidiary are allocated to the 
non-controlling interests even if doing so causes the non-controlling 
interests to have a deficit balance.

Associates
An associate is an undertaking in which the Group has a long-
term equity interest and over which it has the power to exercise 
significant influence.

Associates are accounted for using the equity method and are 
initially recognised at cost (including transaction costs). The Group‘s 
interest in the net assets of associates is reported as an investment 
on the consolidated balance sheet and its interest in their results are 
included in the consolidated income statement below the Group‘s 

operating profit. The Group‘s investment in associates includes 
goodwill identified on acquisition, net of any accumulated impairment 
losses. The consolidated financial statements include the Group‘s 
share of the total comprehensive income and equity movements of 
equity-accounted investees, from the date that significant influence 
commences until the date that significant influence ceases.

When the Group‘s share of losses exceeds its interest in an equity-
accounted investee, the carrying amount of the Group‘s investment 
is reduced to nil and recognition of further losses is discontinued 
except to the extent that the Group has incurred legal or constructive 
obligations or made payments on behalf of an investee.

Investments in associates are reviewed for impairment whenever 
events or circumstances indicate that the carrying amount may not be 
recoverable. The impairment review compares the net carrying value 
with the recoverable amount, where the recoverable amount is the 
higher of the value in use, calculated as the present value of the Group‘s 
share of the investees‘ future cash flows and the fair value less costs 
of disposal.

1.6 Foreign currency
Transactions in foreign currencies are translated to the respective 
functional currencies of Group entities at the foreign exchange 
rate at the date of the transaction. Monetary assets and liabilities 
denominated in foreign currencies at the balance sheet date are 
retranslated to the functional currency at the foreign exchange 
rate ruling at that date. Foreign exchange differences arising 
on translation are recognised in the income statement, except 
for differences arising on the retranslation of a financial liability 
designated as a hedge of the net investment in a foreign operation 
that is effective, or qualifying cash flow hedges, which are recognised 
directly in other comprehensive income. Non-monetary assets and 
liabilities that are measured in terms of historical cost in a foreign 
currency are translated using the exchange rate at the date of 
the transaction.

The assets and liabilities of foreign operations, including goodwill and 
fair value adjustments arising on consolidation, are translated to the 
Group‘s presentation currency, Sterling, at foreign exchange rates 
ruling at the balance sheet date. The revenues and expenses of foreign 
operations are translated at an average rate for the period where this 
rate approximates to the foreign exchange rates ruling at the dates 
of the transactions.

Exchange differences arising from this translation of foreign 
operations are reported as an item of other comprehensive income 
and accumulated in the translation reserve or non-controlling 
interest, as appropriate. When a foreign operation is disposed of, 
such that control, joint control or significant influence is lost, the 
entire accumulated amount in the foreign currency translation 
reserve, net of amounts previously attributed to non-controlling 
interests, is recycled to the income statement as part of the gain or 
loss on disposal. When the Group disposes of only part of its interest 
in a subsidiary that includes a foreign operation while still retaining 
control, the relevant proportion of the accumulated amount is 
reattributed to non-controlling interests. When the Group disposes 
of only part of its investment in an associate or joint venture that 
includes a foreign operation while still retaining significant influence 
or joint control, the relevant proportion of the cumulative amount is 
recycled to the income statement.

Exchange differences arising from a monetary item receivable from 
or payable to a foreign operation, the settlement of which is neither 
planned nor likely in the foreseeable future, are considered to form 
part of a net investment in a foreign operation and are recognised 
directly in other comprehensive income. Foreign currency differences 
arising on the retranslation of a hedge of a net investment in a foreign 
operation are recognised directly in equity, in the translation reserve, 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1. Accounting policies continued
to the extent that the hedge is effective. When the hedged part of a net 
investment is disposed of, the associated cumulative amount in equity 
is recycled to the income statement as an adjustment to the profit or 
loss on disposal.

1.7 Classification of financial instruments issued by the Group
Financial instruments issued by the Group are treated as equity only 
to the extent that they meet the following two conditions:

(b)  they include no contractual obligations upon the Group to deliver 
cash or other financial assets or to exchange financial assets or 
financial liabilities with another party under conditions that are 
potentially unfavourable to the Group; and

(c)  where the instrument will or may be settled in the Company‘s own 
equity instruments, it is either a non-derivative that includes no 
obligation to deliver a variable number of the Company‘s own 
equity instruments or is a derivative that will be settled by the 
Company exchanging a fixed amount of cash or other financial 
assets for a fixed number of its own equity instruments.

To the extent that this definition is not met, the proceeds of issue are 
classified as a financial liability.

1.8 Non-derivative financial instruments
Non-derivative financial instruments comprise investments in equity 
and debt securities, trade and other receivables, cash and cash 
equivalents, loans and borrowings, and trade and other payables.

Trade and other receivables
Trade and other receivables are recognised initially at fair value. 
Subsequent to initial recognition, they are measured at amortised 
cost using the effective interest method, less any impairment losses 
and doubtful debts. The allowance for doubtful debts is recognised 
based on an expected loss model which is a probability weighted 
estimate of credit losses.

The Group applies the simplified approach and records lifetime 
expected credit losses for trade and other receivables. The basis 
on which expected credit losses are measured uses historical cash 
collection data for periods of at least 24 months wherever possible. 
The historical loss rates are adjusted where macro-economic, 
industry specific factors or known issues to a specific debtor are 
expected to have a significant impact when determining future 
expected credit losses. For the 2020 financial year, less reliance has 
been placed on historical cash collection data due to the uncertainty 
caused by Covid-19, and instead the Group has focused on reviewing 
receivables in the context of their macro-economic circumstances 
and the government support packages available to them. Trade and 
other receivables are fully written off when each business unit 
determines there to be no reasonable expectation of recovery.

Other financial assets
Other financial assets comprise money market funds that are not 
readily convertible to cash. These are held on the balance sheet at 
amortised cost.

Trade and other payables
Trade and other payables are recognised initially at fair value. 
Subsequent to initial recognition, they are measured at amortised 
cost using the effective interest method.

Cash and cash equivalents
Cash and cash equivalents comprise cash balances and deposits 
and liquid investments, and short-term deposits. Bank overdrafts 
that are repayable on demand and form an integral part of the 
Group‘s cash management are included as a component of cash and 
cash equivalents.

Interest-bearing borrowings
Interest-bearing borrowings are recognised initially at fair value less 
attributable transaction costs. Subsequent to initial recognition,  
interest-bearing borrowings are stated at amortised cost using 
the effective interest method. Where a modification to the terms 
of existing borrowings has taken place, the difference between the 
current carrying amount of borrowings and the modified net present 
value of future cash flows is taken to the income statement.

1.9 Derivative financial instruments and hedging 
Derivative financial instruments
Derivative financial instruments are recognised at fair value. The gain 
or loss on remeasurement to fair value is recognised immediately 
in the income statement. However, where derivatives qualify for 
hedge accounting, recognition of any resultant gain or loss depends 
on the nature of the item being hedged.

Cash flow hedges
Where a derivative financial instrument is designated as a hedge 
of the variability in cash flows of a recognised asset or liability, or a 
highly probable forecast transaction, the effective part of any gain 
or loss on the derivative financial instrument is recognised directly in 
the cash flow hedging reserve. Any ineffective portion of the hedge is 
recognised immediately in the income statement.

If a hedge of a forecast transaction subsequently results in the 
recognition of a financial asset or a financial liability, the associated 
gains and losses that were recognised directly in other comprehensive 
income are recycled into the income statement in the same period or 
periods during which the asset acquired or liability assumed affects 
profit or loss, i.e. when interest income or expense is recognised.

For cash flow hedges, other than those specified above, the associated 
cumulative gain or loss is removed from equity and recognised in the 
income statement in the same period or periods during which the 
hedged forecast transaction affects profit or loss.

Fair value hedges
Where a derivative financial instrument is designated as a hedge 
of the variability in fair value of a recognised asset or liability or an 
unrecognised firm commitment, all changes in the fair value of the 
derivative are recognised immediately in the income statement.

The carrying value of the hedged item is adjusted by the change in 
fair value that is attributable to the risk being hedged (even if it is 
normally carried at cost or amortised cost) and any gains or losses on 
remeasurement are recognised immediately in the income statement 
(even if those gains would normally be recognised directly in reserves).

1.10 Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated 
depreciation and accumulated impairment losses.

Where parts of an item of property, plant and equipment have 
different useful lives, they are accounted for as separate items of 
property, plant and equipment.

For the comparative 2019 reporting period, which has been prepared 
under the requirements of IAS 17 ‘Leases’, leases in which the Group 
assumed substantially all the risks and rewards of ownership of the 
leased asset have been classified as finance leases. Leased assets 
acquired by way of a finance lease are stated at an amount equal to 
the lower of their fair value and the present value of the minimum 
lease payments at inception of the lease, less accumulated 
depreciation and accumulated impairment losses. 

SSP Group plc Annual Report and Accounts 2020111

Depreciation is charged to the income statement on a straight-
line basis over the estimated useful lives of each part of an 
item of property, plant and equipment. Land is not depreciated. 
The estimated useful lives are as follows:

•  Freehold buildings 
•  Leasehold buildings  
•  Plant and machinery 
•  Fixtures, fittings, tools and equipment 
Leasehold buildings are included above to show the policy in effect 
for the comparative reporting period prior to transition to IFRS 16.

50 years
the life of the lease
3 to 13 years
3 to 13 years

1.11 Business combinations
Business combinations are accounted for using the acquisition 
method as at the acquisition date, which is the date at which control 
is transferred to the Group. The consideration transferred in the 
acquisition is measured at fair value as are the identifiable assets 
and liabilities acquired. The excess of the fair value of consideration 
transferred over the fair value of net assets acquired is accounted 
for as goodwill. Any goodwill that arises is tested annually for 
impairment. Transaction costs are expensed as incurred.

Non-controlling interests arising from acquisition are accounted for 
based on the proportionate share of the fair value of identifiable 
net assets. Subsequent to acquisition, the carrying amount of 
non-controlling interests is the amount of those interests at initial 
recognition plus the non-controlling interests‘ share of subsequent 
changes in equity. Total comprehensive income is attributed to 
non-controlling interests even if this results in the non-controlling 
interests having a deficit balance.

1.12 Acquisitions and disposals of non-controlling interests
Acquisitions and disposals of non-controlling interests that do 
not result in a change of control are accounted for as transactions 
with owners in their capacity as owners and, therefore, no goodwill 
is recognised as a result of such transactions. The adjustments to 
non-controlling interests are based on a proportionate amount of the 
net assets of the subsidiary. Any difference between the price paid 
or received and the amount by which non-controlling interests are 
adjusted is recognised directly in equity and attributed to the owners 
of the parent company.

1.13 Goodwill and intangible assets 
Goodwill
Goodwill is allocated to groups of cash-generating units (CGUs) as this 
is the lowest level within the Group at which the goodwill is monitored 
for internal management purposes. Goodwill is not amortised but is 
tested annually for impairment, or when impairment triggers have 
been identified, at the level at which it is allocated when accounting 
for business combinations. Goodwill is stated at cost less any 
accumulated impairment losses.

Indefinite life intangible assets
Indefinite life intangible assets relate to brands recognised on 
acquisition of the SSP business in 2006. Indefinite life intangible 
assets are treated as having an indefinite life due to the nature of 
those assets along with continued investment by the Group, and 
are tested annually for impairment or when impairment triggers 
have been identified, at the level at which they are allocated when 
accounting for business combinations. .

Definite life and software intangible assets
Definite life intangible assets, consisting mainly of brands and 
franchise agreements and software, that are acquired/purchased 
by the Group are stated at cost less accumulated amortisation and 
accumulated impairment losses. Expenditure on internally generated 
goodwill and brands is recognised in the income statement as an 
expense is incurred.

Amortisation
Amortisation is charged to the income statement on a straight-line 
basis over the estimated useful lives of intangible assets (between 3 
and 15 years) unless such lives are indefinite. Other intangible assets 
are amortised from the date they are available for use.

1.14 Inventories
Inventories comprise goods purchased for resale and consumable 
stores and are stated at the lower of cost and net realisable value.  
Cost is calculated using the ‘first in first out’ method.

1.15 Impairment excluding inventories and deferred tax assets 
Financial assets 
A financial asset not carried at fair value through the income 
statement is assessed at each reporting date to determine whether 
there is objective evidence that it is impaired. A financial asset 
is impaired (with a charge to the income statement) if objective 
evidence indicates that a loss event has occurred after the initial 
recognition of the asset, and that the loss event has had a negative 
effect on the estimated future cash flows of that asset, which can be 
estimated reliably.

An impairment loss in respect of a financial asset measured at 
amortised cost is calculated as the difference between its carrying 
amount and the present value of the estimated future cash flows 
discounted at the asset‘s original effective interest rate. Interest on 
the impaired asset continues to be recognised through the unwinding 
of the discount. When a subsequent event causes the amount of 
impairment loss to decrease, the decrease in impairment loss is 
reversed through the income statement.

Non-financial assets 
The carrying amounts of the Group‘s non-financial assets, other than 
inventories and deferred tax assets, are reviewed at each reporting 
date to determine whether there is any indication of impairment. 
If any such indication exists, then the asset‘s recoverable amount is 
estimated. For goodwill and intangible assets that have indefinite 
useful lives or that are not yet available for use, the recoverable 
amount is estimated in each period at the same time.

The recoverable amount of an asset or CGU is the greater of its 
value in use and its fair value less costs to sell. For the purpose of 
impairment testing, assets that cannot be tested individually are 
grouped together into the smallest group of assets that generates 
cash inflows from continuing use that are largely independent of 
the cash inflows of other assets or groups of assets. Subject to 
an operating segment ceiling test, for the purposes of goodwill 
impairment testing, CGUs to which goodwill has been allocated are 
aggregated so that the level at which impairment is tested reflects 
the lowest level at which goodwill is monitored for internal reporting 
purposes. Goodwill acquired in a business combination is allocated 
to CGUs or groups of CGUs that are expected to benefit from the 
synergies of the combination.

An impairment loss is recognised if the carrying amount of an 
asset or its CGU exceeds its estimated recoverable amount. 
Impairment losses are recognised in the income statement. 
Impairment losses recognised in respect of CGUs are allocated first 
to reduce the carrying amount of any goodwill allocated to the units, 
and then to reduce the carrying amounts of the other assets in the 
unit (or group of units) on a pro rata basis. Any subsequent reduction 
in an impairment loss in respect of goodwill is not reversed.

For other assets, any subsequent reduction in an impairment loss 
is reversed only to the extent the asset‘s carrying amount does 
not exceed the carrying amount that would have been determined, 
net of depreciation or amortisation, if no impairment loss had 
been recognised.

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112

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

1. Accounting policies continued
1.16 Employee benefits
Defined benefit plans
A defined benefit plan is a post-employment benefit plan other than 
a defined contribution plan. The Group‘s net obligation in respect 
of defined benefit plans is calculated separately for each plan by 
estimating the amount of future benefit that employees have 
earned in the current and prior periods, discounting the amount and 
deducting the fair value of any plan assets.

The calculation of defined benefit obligations is performed annually 
by a qualified actuary using the projected unit credit method. 
When the calculation results in a potential asset for the Group, the 
recognised asset is limited to the present value of the economic 
benefits available in the form of any future refunds from the plan 
or reductions in future contributions to the plan. To calculate the 
present value of economic benefits, consideration is given to any 
applicable minimum funding requirements.

Remeasurements of the net defined liability, which comprise 
actuarial gains and losses, the return on plan assets (excluding 
interest) and the effect of the asset ceiling (if any, excluding interest), 
are recognised immediately in other comprehensive income. 
Net interest expense and other expenses related to defined plans  
are recognised in the income statement.

When the benefits of a plan are changed or when a plan is curtailed, 
the resulting change in benefit that relates to past service or the 
gain or loss on curtailment is recognised immediately in the income 
statement. The Group recognises gains and losses on the settlement 
of a defined benefit plan when the settlement occurs.

Defined contribution plans
A defined contribution plan is a post-employment benefit plan 
under which the employing company pays fixed contributions into 
a separate entity and will have no legal or constructive obligation 
to pay further amounts. Obligations for contributions to defined 
contribution pension plans are recognised as an expense in the 
income statement in the periods during which services are rendered 
by employees.

Short-term benefits
Short-term employee benefit obligations are measured on an 
undiscounted basis and are expensed as the related service is 
provided. A liability is recognised for the amount expected to be 
paid under a short-term cash bonus if the employing company has a 
present legal or constructive obligation to pay this amount as a result 
of past service provided by the employee and the obligation can be 
estimated reliably.

Share-based payments
Equity-settled share-based payments to employees are measured 
at the fair value of the equity instruments at the grant date. 
The fair value excludes the effect of service and non-market-based 
vesting conditions.

The fair value determined at the grant date of the equity-settled 
share-based payments is expensed on a straight-line basis over 
the vesting period, with a corresponding adjustment to equity 
reserves, based on the Group‘s estimate of equity instruments that 
will eventually vest. At each balance sheet date, the Group revises 
its estimate of the number of equity instruments expected to vest 
as a result of service and non- market-based vesting conditions. 
The impact of changes to the original estimates, if any, is recognised 
in the income statement such that the cumulative expense reflects 
the revised estimate, with a corresponding adjustment  
to equity reserves.

1.17 Provisions
A provision is recognised in the balance sheet when the Group has a 
present legal or constructive obligation as a result of a past event, 
that can be reliably measured and it is probable that an outflow 
of economic benefits will be required to settle the obligation. 
Provisions are determined by discounting the expected future cash 
flows at an appropriate rate.

1.18 Segment information
Segment information is provided based on the geographical 
segments that are reviewed by the chief operating decision-maker. 
In accordance with the provisions of IFRS 8 ‘Operational segments‘, 
the Group‘s chief operating decision-maker is the Board of Directors. 
The operating segments are aggregated if they meet certain 
criteria. Segment results include items directly attributable to a 
segment, as well as those that can be allocated on a reasonable basis. 
Unallocated items comprise mainly head office expenses, finance 
income, finance charges and income tax. No disclosure is made for 
net assets/liabilities as these are not reported by segment to the 
chief operating decision-maker.

1.19 Revenue
Revenue represents amounts for retail goods and catering services 
supplied to third party customers (predominantly passengers) 
excluding discounts, value-added tax and similar sales taxes.

Sale of goods
Revenue is recognised at the point that control of the good is passed 
to the customer. This is deemed to be at the at the point of sale of 
food, beverage and retail goods.

Provision of catering services
Revenue is recognised over time, as the services are provided to 
the customer.

1.20 Supplier income
The Group enters into agreements with suppliers to benefit from 
promotional activity and volume growth. Supplier incentives, rebates 
and discounts are recognised within cost of sales as they are earned.

1.21 Underlying items
Underlying items are those that, in management‘s judgement, need 
to be disclosed by virtue of their size, nature or incidence, in order to 
draw the attention of the reader and to show the underlying business 
performance of the Group more accurately. Such items are included 
within the income statement caption to which they relate, and are 
separately disclosed either in the notes to the consolidated financial 
statements or on the face of the consolidated income statement.

Non-underlying and exceptional items

The Group makes reference to non-underlying items in presenting 
the Group’s statutory profitability measures. These comprise one-off 
exceptional items, and other recurring non-exceptional items. Non-
underlying items are items not considered reflective of the normal 
trading performance of the business. Exceptional items are non-
recurring items of expense or income which are exceptional because 
of their size, nature or incidence and as such have been presented 
separately. Examples of exceptional items include restructuring 
expenses and impairment of goodwill, property plant and equipment 
and right-of-use assets.

1.22 Finance income and expense
Finance income comprises interest receivable on funds invested 
and net foreign exchange gains that are recognised in the income 
statement. Finance expense comprises interest payable, finance 
charges on shares classified as liabilities, unwinding of the discount 
on lease liabilities, the unwinding of the discount on provisions 
and net foreign exchange losses that are recognised in the income 

SSP Group plc Annual Report and Accounts 2020113

statement. Interest income and interest expense are recognised in 
the income statement as they accrue, using the effective interest 
method. Foreign currency gains and losses are reported on a 
net basis.

1.23 Taxation
Tax on the profit or loss for the period comprises current and 
deferred tax. Tax is recognised in the income statement except to 
the extent that it relates to items recognised directly in equity, in 
which case it is recognised in equity.

Current tax is the expected tax payable or receivable on the taxable 
income or loss for the period, using tax rates enacted or substantively 
enacted at the balance sheet date, and any adjustment to tax payable 
in respect of previous periods.

Deferred tax is provided on temporary differences between the 
carrying amounts of assets and liabilities for financial reporting 
purposes and the amounts used for taxation purposes. No provision 
is made for the following temporary differences: the initial 
recognition of goodwill; the initial recognition of assets or liabilities 
that affect neither accounting nor taxable profit other than in a 
business combination; and differences relating to investments 
in subsidiaries to the extent that they will probably not reverse in 
the foreseeable future. The amount of deferred tax provided is 
based on the expected manner of realisation or settlement of the 
carrying amount of assets and liabilities, using tax rates enacted or 
substantively enacted at the balance sheet date.

A deferred tax asset is recognised only to the extent that it is 
probable that future taxable profits will be available, against which 
the temporary difference can be utilised.

1.24 Share capital
Where the Company purchases its own share capital (treasury 
shares), the consideration paid, including any directly attributable 
incremental costs, is deducted from equity attributable to the 
Company’s equity holders until the shares are cancelled or reissued. 

Where such shares are subsequently sold or reissued, any 
consideration received net of any directly attributable incremental 
transaction costs and the related income tax effects, is included in 
equity attributable to the Company’s equity holders.

1.25 Government grants
Income received in the form of government grants is accounted for 
under IAS 20 ‘Government grants’ and recognised in the income 
statement in the period in which the associated costs for which the 
grants are intended to compensate are incurred. The grant income 
is recognised as a reduction in the corresponding expense in the 
income statement.

Where a government or a government guaranteed bank loan has been 
received with below-market interest rates, the loan is accounted for 
initially at fair value discounted at market rates with the difference 
between the cash received and the fair value at market rates being 
recognised as deferred income. The unwind of the discount and the 
deferred income are released to and netted in finance charges in the 
income statement, on a straight-line basis over the duration of loan.

Other than the changes discussed in 1.2, the accounting policies 
adopted are consistent with those of the previous year.

2. Pro forma consolidated income statement
As referred to in note 1, the Group adopted IFRS 16 ‘Leases’ on 1 October 2019 using the modified retrospective approach to transition. 
In accordance with the standard, prior periods have not been restated and as a result comparisons with prior periods are distorted.  
However, in order to provide a meaningful comparison with prior periods which were accounted for under IAS 17 ‘Leases’, the table below 
shows the Group’s underlying financial results for the year ended 30 September 2020 presented in accordance with IAS 17 under the 
heading ‘Pro forma underlying IAS 17’:

Revenue

Operating costs

Operating (loss)/profit

Share of (loss)/profit of associates 

Finance income

Finance expense

(Loss)/profit before tax

Taxation

(Loss)/profit for the year

(Loss)/profit attributable to:

Equity holders of the parent

Non-controlling interests 

(Loss)/profit for the year

(Loss)/earnings per share (pence):

– Basic

– Diluted

2020
 Underlying
IFRS 16 
£m

1,433.1

(1,748.5)

(315.4)

(2.4)

2.5

(56.5)

(371.8)

23.7

(348.1)

(334.7)

(13.4)

(348.1)

(68.0)

(68.0)

2020
Impact of 
IFRS 16
£m

2020
Pro forma 
Underlying
IAS 17
£m

2019
Underlying
IAS 17
£m

Year-on-year
change
IAS 17
%

–

1,433.1

2,794.6

103.7

103.7

0.7

–

27.8

132.2

(17.4)

114.8

111.0

3.8

114.8

(1,644.8)

(2,573.5)

(211.7)

221.1

(1.7)

2.5

(28.7)

(239.6)

6.3

(233.3)

(223.7)

(9.6)

(233.3)

(45.4)

(45.4)

4.1

2.3

(24.3)

203.2

(45.1)

158.1

131.5

26.6

158.1

29.1

28.7

(48.7)%

36.1%

(195.7)%

(141.5)%

8.7%

(18.1)%

(217.9)%

114.0%

(247.6%)

(270.2)%

(136.1)%

(247.6)%

(256.0)%

(258.2)%

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

3. Significant accounting estimates and judgements
The preparation of the consolidated financial statements requires management to make estimates, judgements and assumptions concerning 
the future. The resulting accounting estimates will, by definition, seldom equal the related actual results. These estimates and assumptions are 
based on historical experience and other factors that are believed to be reasonable under the circumstances. The estimates and assumptions 
that have a significant risk of causing a material adjustment to the carrying value of assets and liabilities within the next financial year are 
discussed below. 

Key sources of estimation uncertainty
Impairment of assets in CGUs
The Group is required to test the assets (both property, plant and equipment and right-of-use assets) within a cash-generating unit (CGU) for 
impairment annually if there is a trigger for impairment. The Group has identified each operating site, such as an airport or rail station, as a CGU 
for the purpose of the impairment review, on the basis that within one site the units are interdependent because the market dynamics (and 
thus cash inflow and outflows) in one unit could impact other units. The economic impact of Covid-19 has been identified as a specific trigger 
for impairment and as such all CGUs within the Group have been tested for impairment.

The recoverable amount of a CGU is determined from value in use calculations. The key assumptions for these calculations are discount 
rates and cash flow forecasts. The cash flow forecast period is based on length of the lease term of contracts held within a site. The values 
applied to the key assumptions in the value in use calculations are derived from a combination of internal and external factors, based on 
past experience together with management‘s future expectations about business performance. The pre-tax discount rates used reflect 
the time value of money and are based on the Group‘s weighted average cost of capital, adjusted for specific risks relating to the country in 
which the CGU operates. Inputs into the discount rate calculation include a country risk-free rate and inflation differential to the UK, country 
risk premium, market risk premium and company specific premium. Note 12 provides further details of impairment reviews performed and 
associated sensitivities.

Impairment of goodwill and intangible assets
The Group recognises goodwill and indefinite life intangible assets that have arisen through acquisitions. These assets are subject to 
impairment reviews to ensure that the assets are not carried above their recoverable amounts. For goodwill and indefinite life intangible 
assets, reviews are performed annually as well as when there is a specific trigger for impairment. For other intangible assets, reviews are 
performed if events or circumstances indicate that this is necessary. As discussed above for impairment of assets in CGUs, the economic 
impact of Covid-19 has been identified as a specific trigger for impairment.

The recoverable amounts of CGUs or groups of CGUs have been determined based on value in use calculations. These calculations require the 
use of estimates and assumptions consistent with the most up-to-date budgets and plans that have been formally approved by the Board. 
The key assumptions used for the value in use calculations and associated sensitivities are set out in note 13 to these financial statements.

Critical accounting judgements
Initial recognition of right-of-use assets and lease liabilities on transition to IFRS 16
The Group adopted IFRS 16 ‘Leases’ with effect from 1 October 2019. The new standard requires that the Group’s leased assets are recorded 
as right-of-use assets together with their corresponding lease liabilities. Adoption of the new standard has had a material impact on the 
Group’s financial statements, with right-of-use assets of £1,468.9m recognised on transition together with lease liabilities of £1,464.4m.

On transition, the lease liabilities have been measured at the present value of the remaining lease payments, discounted using the incremental 
borrowing rate on the date of transition. The right-of-use assets have been measured at the carrying amounts that would have been in place 
had the standard been applied since the commencement of each lease, discounted using the incremental borrowing rate (IBR) at the date 
of transition.

The lease term is determined as the non-cancellable term of the lease, together with any periods covered by an option to extend the lease if it 
is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if it is reasonably certain not to be exercised. 
The Group exercises judgement on whether or not such options will be exercised for the leases which directly impacts on the length of the 
lease term and as such the quantum of the lease liability and ROU asset recognised at transition. In making the judgement, the Group considers 
several factors including: profitability of the underlying assets, costs to exit, importance of the site in gaining further business with clients and 
forecasted capital expenditure. In overall terms, automatic renewal is not reasonably certain. 

Similarly, the Group exercises judgement on computation of the IBR which is used to measure lease liabilities. The local currency interbank 
swap rate is used as a reference rate which takes into consideration the currency that the lease originates in and the lease term. This is 
adjusted by the group financing margin, as a proxy for the cost of financing.

Current and deferred tax
The Group is required to determine the corporate tax provision in each of the many jurisdictions in which it operates. During the ordinary 
course of business, there are transactions and calculations for which the ultimate determination is uncertain. As a result the Group recognises 
tax liabilities based on estimates of whether additional taxes will be due. The recognition of tax benefits and assessment of provisions against 
tax benefits requires management judgement. In particular the Group is routinely subject to tax audits in many jurisdictions, which by their 
nature are often complex and can take several years to resolve. Provisions are based on management‘s interpretation of country-specific tax 
law and the likelihood of settlement, and have been calculated using the single best estimate of likely outcome approach. Management takes 
advice from in-house tax specialists and professional tax advisors, and uses previous experience to inform its judgements. To the extent that 
the outcome differs from the estimates made, tax adjustments may be required in future periods.

SSP Group plc Annual Report and Accounts 2020115

The evaluation of recoverability of deferred tax assets requires judgements to be made regarding the availability of future taxable income. 
Management therefore recognises deferred tax assets only where it believes it is probable that such assets will be realised, taking account of 
current levels of profitability and forecasts prepared for budgets and the Group‘s Medium Term Plan (as referred to in the viability statement in 
the risk management section of the Strategic Report).

4. Segmental reporting 
SSP operates in the food and beverage travel sector, mainly at airports and railway stations.

Management monitors the performance and strategic priorities of the business from a geographic perspective, and in this regard has 
identified the following four key ‘reportable segments‘: the UK, Continental Europe, North America and the Rest of the World (RoW). The UK 
includes operations in the United Kingdom and the Republic of Ireland; Continental Europe includes operations in the Nordic countries, 
Western Europe and Southern Europe; North America includes operations in the United States and Canada; and RoW includes operations in 
Eastern Europe, the Middle East, Asia Pacific, India and Brazil. These segments comprise countries which are at similar stages of development 
and demonstrate similar economic characteristics.

The Group‘s management assesses the performance of operating segments based on revenue and underlying operating profit. 
Interest income and expenditure are not allocated to segments, as they are managed by a central treasury function, which oversees the debt 
and liquidity position of the Group. The non-attributable segment comprises of costs associated with the Group‘s head office function and the 
depreciation of central assets. Revenue is measured in a manner consistent with that in the income statement.

2020 (IFRS 16)

Revenue 

Underlying operating loss

Non-underlying items (note 7)

Operating loss

2020 (Pro forma IAS 17)

Revenue

Underlying operating loss

2019 (as reported under IAS 17)

Revenue

Underlying operating profit/(loss)

Non-underlying items (note 7)

Operating profit/(loss)

UK 
£m

410.1

(28.7)

(10.3)

(39.0)

Continental 
Europe 
£m

North 
America 
£m

558.2

(148.1)

(45.4)

(193.5)

274.9

(55.4)

(7.9)

(63.3)

Non- 
attributable 
£m

Total 
£m

–

1,433.1

(27.6)

(3.2)

(30.8)

(315.4)

(48.5)

(363.9)

RoW 
£m

189.9

(55.6)

18.3

(37.3)

410.1

(12.4)

558.2

(103.2)

274.9

(43.7)

189.9

(24.8)

–

1,433.1

(27.6)

(211.7)

840.5

101.8

(1.5)

100.3

1,036.9

79.3

(0.4)

78.9

533.4

41.9

–

41.9

383.8

35.9

–

35.9

–

(37.8)

–

(37.8)

2,794.6

221.1

(1.9)

219.2

Disclosure in relation to net assets and liabilities for each reportable segment is not provided as these are only reported on and reviewed by 
management in aggregate for the Group as a whole. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements116

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

4. Segmental reporting continued
Additional information
Although the Group‘s operations are managed on a geographical basis, we provide additional information in relation to revenue, based on the 
type of travel locations as follows:

Turnover

Air

Rail

Other

2020  
£m

859.8

456.7

116.6

2019  
£m

1,800.2

853.9

140.5

1,433.1

2,794.6

The following amounts are included in underlying operating profit:

2020 (IFRS 16)

Depreciation and amortisation1

2020 (pro forma IAS 17)

Depreciation and amortisation1

2019 (as previously reported under IAS 17)

Depreciation and amortisation1

Continental 
Europe 
£m

U K 
£m

North 
America 
£m

(78.3)

(183.7)

(72.7)

Non- 
attributable 
£m

Total 
£m

(6.1)

(418.8)

RoW 
£m

(78.0)

(15.4)

(42.4)

(33.4)

(16.2)

(6.1)

(113.5)

(15.2)

(35.6)

(31.3)

(18.6)

(4.6)

(105.3)

1  Excludes amortisation of acquisition-related intangible assets and accelerated depreciation as detailed in note 7.

A reconciliation of underlying operating (loss)/profit to (loss)/profit before and after tax is provided as follows:

Underlying operating (loss)/profit

Non-underlying operating costs (note 7)

Share of (loss)/profit from associates

Finance income

Finance expense

Non-underlying finance expense (note 7)

(Loss)/profit before tax

Taxation

(Loss)/profit after tax

2020 
(IFRS 16)  
£m

(315.4)

(48.5)

(2.4)

2.5

(56.5)

(5.5)

(425.8)

28.1

(397.7)

2019
(IAS 17) 
£m

221.1

(1.9)

4.1

2.3

(28.4)

–

197.2

(43.7)

153.5

The Group‘s customer base primarily represents individuals or groups of individuals travelling through airports and railway stations. It does not 
rely on a single major customer; therefore additional segmental information by customer is not provided.

SSP Group plc Annual Report and Accounts 2020117

5. Earnings per share
Basic earnings per share is calculated by dividing the result for the year attributable to ordinary shareholders by the weighted average number 
of ordinary shares outstanding during the year.

Diluted earnings per share is calculated by dividing the result for the year attributable to ordinary shareholders by the weighted average 
number of ordinary shares outstanding during the year adjusted by potentially dilutive outstanding share options. 

Underlying earnings per share is calculated the same way except that the result for the year attributable to ordinary shareholders is adjusted 
for specific items as detailed in the below table.

On 26 April 2019, the Group paid a special dividend of £149.8m to shareholders. In order to maintain the comparability of the Company‘s 
share price before and after the special dividend, a share consolidation was undertaken on 15 April 2019, with shareholders receiving 20 new 
ordinary shares in exchange for every 21 existing ordinary shares. The 2019 weighted average number of ordinary shares outstanding for the 
period was adjusted for the share consolidation from the date the special dividend was paid.

(Loss)/profit attributable to ordinary shareholders

Adjustments:

Non-underlying operating costs (note 7)

Net revaluation and unwind of discount on obligation to acquire shareholdings from non–controlling interest

Non-underlying finance costs (note 7)

Tax effect of adjustments

Less non-underlying costs attributable to non-controlling interest

Underlying (loss)/profit attributable to ordinary shareholders

Basic weighted average number of shares

Dilutive potential ordinary shares

Diluted weighted average number of shares

Earnings per share (pence):

– Basic

– Diluted

Underlying earnings per share (pence):

– Basic

– Diluted

IFRS 16
2020  
£m

(375.0)

48.5

–

5.5

(4.4)

(9.3)

IAS 17
2019  
£m

126.9

1.9

1.9

2.2

(1.4)

–

(334.7)

131.5

492,458,604 452,360,460

–

5,953,867

492,458,604 458,314,327

(76.1)

(76.1)

(68.0)

(68.0)

28.1

27.7

29.1

28.7

The number of ordinary shares in issue as at 30 September 2020 was 537,596,432 which excludes treasury shares (2019: 444,852,520). 
The Company also holds 263,499 shares in treasury.

Potential ordinary shares can only be treated as dilutive when their conversion to ordinary shares would decrease earnings per share or 
increase loss per share. As the Group has recognised a loss for the period, none of the potential ordinary shares are considered to be dilutive. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements118

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

6. Operating costs

Cost of food and materials:

Cost of inventories consumed in the period

Labour cost:

Employee remuneration

Overheads:

Depreciation of property, plant and equipment1

Depreciation of right-of-use assets

Amortisation of intangible assets

Impairment of property, plant and equipment

Impairment of right-of-use assets

Impairment of goodwill

Profit on lease disposal

Other exceptional costs

Rentals payable under leases

IFRS 16 rent credit

Other overheads

IFRS 16 
2020  
£m

IAS 17  
2019  
£m

(431.1)

(806.7)

(518.6)

(809.3)

(111.0)

(305.3)

(10.6)

(38.4)

(38.2)

(33.0)

0.3

(22.7)

(149.2)

91.9

(231.1)

(98.3)

–

(8.9)

–

–

–

–

–

(551.8)

–

(300.4)

(1,797.0)

(2,575.4)

1  Capped to the life of the related unit lease where relevant.

The Group’s rentals payable consist of fixed and variable elements depending on the nature of the contract and the levels of revenue earned 
from the respective sites. £110.6m of the expense relates to variable elements, and the remaining £38.6m is rent from short-term leases. 
These payments are not capitalised under IFRS 16.

The fixed element of rent during the year was £229.4m on a pro forma IAS 17 basis (2019: £350.5m).

Employee remuneration is shown net of government grants received in the year of £79.4m. These grants relate to support packages made 
available by several national governments in response to the Covid-19 pandemic, such as the UK Government’s Coronavirus Job Retention 
Scheme. In addition, government support has been paid directly to employees in certain countries in response to Covid-19. Other forms of 
government support for operating expenditure totalled £20.3m. This is primarily attributable to business rates relief in the UK (£9.1m), and 
rent relief in Denmark (£3.7m) and Norway (£1.3m).

Non-underlying items within operating costs are detailed in note 7.

Auditor‘s remuneration:

Audit of these financial statements

Audit of financial statements of subsidiaries pursuant to legislation

Audit related services

2020  
£m

2019  
£m

0.5

1.0

0.3

1.7

0.3

1.0

0.3

1.6

Amounts paid to the Company‘s auditor and its associates in respect of services to the Company, other than the audit of the Company‘s 
financial statements, have not been disclosed as the information is required to be disclosed on a consolidated basis.

SSP Group plc Annual Report and Accounts 2020119

7. Non-underlying items

Operating costs

Impairment of goodwill

Impairment of property, plant and equipment

Impairment of right-of-use assets

Depreciation

IFRS 16 rent credit

Restructuring expenses

Amortisation of intangible assets arising on acquisition

Finance expenses

Effective interest rate charge and debt modification loss

Equity issue

Unwind of discount on obligation to acquire additional share of subsidiary undertaking

Foreign exchange (losses)/gains on revaluation of obligation to acquire additional share  
of subsidiary undertaking

Taxation

Tax credit on non-underlying items

Total non-underlying items

There were no exceptional items in the prior year.

Exceptional
2020
£m

Non-
exceptional
2020
£m

Total non-
underlying 
items
2020
£m

(33.0)

(38.4)

(38.2)

(6.2)

91.9

(22.7)

–

(46.6)

–

(0.1)

–

–

–

–

–

–

–

–

(1.9)

(1.9)

(5.4)

–

–

–

(33.0)

(38.4)

(38.2)

(6.2)

91.9

(22.7)

(1.9)

(48.5)

(5.4)

(0.1)

–

–

(0.1)

(5.4)

(5.5)

4.4

(49.6)

2019 
£m

–

–

–

–

–

–

(1.9)

(1.9)

(2.2)

–

(0.3)

(1.6)

(4.1)

1.4

(4.6)

Impairment of goodwill
Goodwill is not amortised but is tested annually for impairment, by calculating the value in use of groups of cash-generating units to determine 
the recoverable amount. Due to the reduction in short-term trading resulting from Covid-19, and an increase in the discount rate used in 
calculating the value in use for each CGU, impairments of £33.0m have been recognised. Further information is provided in note 13.

Impairment of property, plant and equipment and right-of-use assets

The impact of Covid-19 and and national restrictions imposed in response to the pandemic are considered an impairment trigger. 
The recoverable amounts of all CGUs have been calculated and reviewed against the carrying value of assets held, resulting in impairments of 
£38.4m for property, plant and equipment and £38.2m for right-of-use assets. Further detail is provided in note 12.

Depreciation
As a result of reassessment of the lease term of certain units, accelerated depreciation has been recorded on fixed assets to align the carrying 
value of such assets to their expected useful economic life based on the revised lease term.

IFRS 16 rent credit
During the year, the Group successfully negotiated several rent waivers with clients, totalling £91.9m, as part of its response to the Covid-19 
pandemic. The Group applies the practical expedient issued as a part of the Amendment to IFRS 16 to record this as a reduction in rent 
expense and an exceptional item within the consolidated income statement.

Restructuring expenses
As a result of the impact of Covid-19, the Group has recognised a charge of £22.7m relating to its restructuring programmes carried out across 
the group during the second half of the year. The charge primarily relates to redundancy costs. It also includes some costs related to the exit 
from certain contracts, most notably at Sheremetyevo Airport in Russia.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements120

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUED

7. Non-underlying items continued
Amortisation of intangible assets
Underlying operating profit excludes non-cash accounting adjustments relating to the amortisation of intangible assets arising on acquisition 
of the SSP business in 2006.

Interest expense from amendment and extension of borrowings under IFRS 9
The Group adopted IFRS 9 ‘Financial Instruments’ on 1 October 2018. As a result of the transition, and changes in the Group’s effective interest 
rate, borrowings were reduced by £7.7m. These reductions are unwound as part of the effective interest rate expense which is recognised in 
the income statement. For the year ended 30 September 2020, this charge was £2.0m (2019: £2.2m).

On 29 May 2020, as part of the Group’s debt refinancing, a non-substantial modification to the bank facility debt occurred, further details of 
which are provided in note 20. As a result of the modification, a one-off loss of £3.4m was recognised in the income statement. 

8. Staff numbers and costs
The average number of persons employed by the Group (including Directors) during the year, analysed by category, was as follows:

Operations

Sales and marketing

Administration

2020 

2019 

Number of employees

29,516

164

2,093

31,773

36,817

166

2,566

39,549

The decrease in the average number of employees year-on-year reflects the impact of redundancies arising out of the Group’s restructuring 
programme to reduce its cost base in response to reduced trading levels resulting from Covid-19 restrictions.

The aggregate payroll costs of the Group were as follows:

Wages and salaries

Social security costs

Other pension costs

Share-based payments (note 26)

2020  
£m

(445.3)

(59.2)

(12.1)

(2.0)

2019  
£m

(693.3)

(93.2)

(14.6)

(8.2)

(518.6)

(809.3)

SSP Group plc Annual Report and Accounts 2020121

9. Finance income and expense

Finance income:

Interest income

Total finance income

Finance expense:

Total interest expense on financial liabilities measured at amortised cost

Lease interest expense

Debt modification loss

Effective interest rate

Net change in fair value of cash flow hedges utilised in the year

Unwind of discount on provisions

Net interest expense on defined benefit pension obligations

Foreign exchange losses on revaluation of obligation to acquire additional share in subsidiary undertaking

Unwind of discount on obligation to acquire additional share in subsidiary undertaking

Other net foreign exchange losses

Other

Total finance expense

Non-underlying items within finance income and expense are detailed in note 7.

10. Taxation

Current tax expense:

Current year

Adjustments for prior years

Deferred tax credit/(expense):

Origination and reversal of temporary differences

Recognition of deferred tax assets not previously recognised

Changes in tax rates

Adjustments for prior years

Total tax credit/(charge)

Tax rate

IFRS 16
2020  
£m

IAS 17 
2019 
£m

2.5

2.5

(22.8)

(27.8)

(3.4)

(2.0)

(1.6)

(0.4)

(0.2)

–

–

(0.3)

(3.5)

(62.0)

2020  
£m

0.6

(0.7)

(0.1)

29.0

–

0.5

(1.3)

28.2

28.1

6.6%

2.3

2.3

(18.1)

–

–

–

(3.8)

(0.4)

–

(1.6)

(0.3)

(0.7)

(3.5)

(28.4)

2019  
£m

(47.0)

0.7

(46.3)

(0.6)

1.5

(0.4)

2.1

2.6

(43.7)

22.2%

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
 
122

10. Taxation continued

Reconciliation of effective tax rate
The tax credit (2019: expense) for the year is different to the standard rate of corporation tax in the UK of 19.0% (2019: 19.0%) applied to the 
loss (2019: profit) before tax for the year. The differences are explained below:

(Loss)/profit before tax

Tax credit/(charge) using the UK corporation tax rate of 19.0% (2019: 19.0%) 

Losses on which no deferred tax was recognised

Temporary differences on which no deferred tax was recognised

Non-deductible goodwill impairment

Non-deductible expenses

Tax impact of share of profits/losses of non-wholly owned subsidiaries1

Adjustments for prior years

Secondary irrecoverable taxes

Withholding taxes

Recognition of deferred tax assets not previously recognised

Changes in tax rates

Effect of tax rates in foreign jurisdictions

Total tax credit/(charge) 

2020  
£m

(425.8)

80.9

(35.5)

(19.9)

(6.3)

(5.7)

(2.8)

(2.0)

(0.4)

(0.2)

–

0.5

19.5

28.1

2019  
£m

197.2

(37.5)

(1.9)

0.6

–

(2.7)

3.0

2.2

(2.8)

(2.0)

1.7

(0.4)

(3.9)

(43.7)

1  This relates to the fact that certain subsidiaries in the US are not wholly owned and whose profits or losses are taxed at the level of the subsidiaries’ 

shareholders. Therefore the Group is not subject to tax on the profits or losses attributable to its non-controlling interests.

The Group‘s tax rate is sensitive to the geographic mix of profits and reflects a combination of higher rates in certain jurisdictions, as well  
as the impact of losses in some countries for which no deferred tax asset is recognised. 

The change in the tax rate for the current year compared to historic rates of around 22% is due to the impact of Covid-19 which has led to a 
significant change in the Group’s geographic mix of profits and losses compared to prior years. In particular, the tax rate in the current year has 
been negatively impacted by higher levels of losses in countries for which no deferred tax asset has been recognised, as well as the impairment 
of goodwill, for which no tax deduction is available.

Factors that may affect future tax charges
The Group expects the tax rate in the future to continue to be affected by the geographical mix of profits and the different tax rates that will 
apply to those profits, as well as the Group’s ability to recognise deferred tax assets on losses in certain jurisdictions.

11. Dividends

Interim dividend paid in the year of £nil per share (2019: 5.8p)

Special dividend paid in the year of £nil per share (2019: 32.1p)

Prior year final dividend of 6.0p per share paid in the year (2019: 5.4p)

2020  
£m

–

–

(26.8)

(26.8)

2019  
£m

(25.8)

(149.8)

(25.2)

(200.8)

The prior year final dividend of 6.0p per share was approved at the Group’s Annual General Meeting in February 2020 and was paid in June 
2020 for a total payment of £26.8m. No dividend for the 2020 financial year is proposed.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020123

12. Property, plant and equipment

Cost

At 1 October 2018

Additions

Disposals

Effects of movements in foreign exchange

Other movements1

At 30 September 2019

Additions

Disposals

Acquisitions from business combinations

Reclassifications

Effects of movements in foreign exchange

Other movements1

At 30 September 2020

Depreciation

At 1 October 2018

Charge for the year

Disposals

Reclassifications

Effects of movement in foreign exchange

At 30 September 2019

Charge for the year

Impairments

Disposals

Effects of movements in foreign exchange

At 30 September 2020

Net book value

At 30 September 2020

At 30 September 2019

Land, buildings 
and leasehold 
improvements 
£m

Equipment, 
fixtures and 
fittings  
£m

230.2

50.3

(11.9)

13.4

2.0

284.0

30.9

(8.4)

0.1

7.3

(12.6)

–

301.3

770.7

125.6

(35.4)

7.2

3.7

871.8

89.4

(45.4)

9.8

(7.3)

(7.5)

3.2

 Total 
£m

1,000.9

175.9

(47.3)

20.6

5.7

1,155.8

120.3

(53.8)

9.9

–

(20.1)

3.2

914.0

1,215.3

(128.8)

(500.7)

(629.5)

(26.5)

11.1

1.4

(6.9)

(149.7)

(35.4)

(13.2)

8.4

6.1

(71.8)

35.6

0.2

(2.9)

(539.6)

(75.6)

(25.2)

45.4

0.7

(98.3)

46.7

1.6

(9.8)

(689.3)

(111.0)

(38.4)

53.8

6.8

(183.8)

(594.3)

(778.1)

117.5

134.3

319.7

332.2

437.2

466.5

1  Included in other movements is £3.2m (2019: £5.9m) in respect of increases to the restoration costs provision (see note 20).

At 30 September 2019, the net carrying amount of equipment, fixtures and fittings held under finance leases was £0.5m. Depreciation for 
the year on these assets was £0.4m. The leased equipment acted as security against lease obligations. Upon transition to IFRS 16 the Group 
recognised all leased assets as right-of-use assets.

Impairment of property, plant and equipment and right-of-use assets
The Group tests assets for impairment when impairment triggers are identified. The economic impact of Covid-19 has been identified as 
a specific trigger for impairment, resulting in impairment charges of £38.4m to property, plant and equipment and £38.2m to right-of-
use assets.

The Group has identified each operating site, such as an airport or rail station, as a cash-generating unit (CGU) for the purpose of the 
impairment review, on the basis that within one site the units are interdependent because the market dynamics (and thus cash inflow and 
outflows) in one unit could impact other units.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
 
 
124

12. Property, plant and equipment continued
The recoverable amount of a CGU is determined from value in use calculations. The key assumptions for these calculations are discount rates 
and cash flow forecasts. The cash flow forecast period is based on length of the lease term of contracts held within a site. The values applied to 
the key assumptions in the value in use calculations are derived from a combination of internal and external factors, based on past experience 
together with management‘s future expectations about business performance. The pre-tax discount rates used reflect the time value of 
money and are based on the Group‘s weighted average cost of capital, adjusted for specific risks relating to the country in which the CGU 
operates. Inputs into the discount rate calculation include a country risk-free rate and inflation differential to the UK, country risk premium, 
market risk premium and company specific premium.

Sensitivity analysis
Whilst management believe the assumptions are realistic, it is possible that additional impairments would be identified if any of the above 
sensitivities were changed significantly. A sensitivity analysis has been performed on each of these key assumptions with the other variables 
held constant. An increase in the discount rate by 1% would result in additional impairments of £0.4m and £1.7m in property, plant and 
equipment and right-of-use assets respectively. A reduction in EBITDA of 10% in each forecast year would result in additional impairments of 
£4.8m and £11.7m in property, plant and equipment and right-of-use assets respectively.

13. Goodwill and intangible assets

Indefinite life 
intangible 
assets 
£m

Definite life 
intangible 
assets 
£m

Goodwill 
£m

Software 
£m

Cost

At 30 September 2018

Additions

Business acquisitions

Disposals

Reclassifications

Effects of movement in foreign exchange

At 30 September 2019

Additions

Business acquisitions

Disposals

Reclassifications

Effects of movement in foreign exchange

At 30 September 2020

Amortisation

At 30 September 2018

Charge for the year

Disposals

Effect of movements in foreign exchange 

At 30 September 2019

Charge for the year

Impairments

Disposals

Effect of movements in foreign exchange 

At 30 September 2020

Net book value

At 30 September 2020

At 30 September 2019

646.4

58.0

–

0.3

(0.3)

–

1.6

648.0

–

12.9

–

–

(2.1)

658.8

–

–

–

–

–

–

(33.0)

–

–

(33.0)

625.8

648.0

–

–

–

–

–

58.0

–

–

–

–

–

58.0

–

–

–

–

–

–

–

–

–

–

58.0

58.0

66.6

–

2.2

–

–

0.2

69.0

–

–

–

–

0.1

69.1

(55.5)

(2.7)

–

–

(58.2)

(2.8)

–

–

(0.2)

(61.2)

7.9

10.8

Total 
£m

834.2

20.8

2.5

(0.8)

–

2.6

859.3

17.3

12.9

(0.2)

–

(2.4)

63.2

20.8

–

(0.5)

–

0.8

84.3

17.3

–

(0.2)

–

(0.4)

101.0

886.9

(47.5)

(103.0)

(6.2)

0.5

(0.8)

(54.0)

(7.8)

–

0.2

0.1

(8.9)

0.5

(0.8)

(112.2)

(10.6)

(33.0)

0.2

(0.1)

(61.5)

(155.7)

39.5

30.3

731.2

747.1

Indefinite life intangibles comprise SSP’s brands, which are protected by trademarks and for which there is no foreseeable limit to the period 
over which they are expected to generate net cash inflows. These are considered to have an indefinite life, given the strength and durability of 
these brands and the level of marketing support provided. The nature of the food and beverage industry is that obsolescence is not a common 
issue, with our major brands being originally created over 20 years ago. Although performance has been impacted by Covid-19, this is a short-
term impact and the Group anticipates all brands will return to previous trading levels in the near future. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020125

Goodwill and indefinite life intangible assets are allocated to groups of cash-generating units (CGUs). Details of goodwill and indefinite life 
intangible assets allocated to groups of CGUs are provided in the table below: 

UK & Ireland

Rail Gourmet UK

North America

France

Belgium

Spain

Germany

Switzerland

Finland

Norway

Sweden

Denmark 

Greece 

Egypt

Hungary

Australia

Singapore

Hong Kong

China

Thailand

India

Goodwill

2020
£m

104.1

2019
£m

104.0

59.4

15.0

65.0

8.3

48.3

33.6

27.9

22.2

64.8

51.2

25.5

5.0

14.8

1.1

10.4

–

27.6

0.6

12.0

29.0

59.4

15.7

63.4

8.1

47.1

46.0

43.7

21.7

70.1

49.0

24.8

4.8

15.1

1.2

–

0.2

28.7

0.6

13.0

31.4

Indefinite life 
intangible assets

2020
£m

55.5

–

–

2.5

2019
£m

55.5

–

–

2.5

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

625.8

648.0

58.0

58.0

The Group tests annually for impairment, or more frequently if there are indicators that goodwill might be impaired. This resulted in an 
impairment charge of £33.0m in the year (2019: £nil), reflecting the adverse impact of Covid-19 on the Group’s anticipated short to medium-
term performance. 

The recoverable amounts of a group of CGUs (i.e. a country) have been determined based on value in use calculations. These calculations 
require the use of estimates and assumptions consistent with the most up-to-date budgets and plans that have been formally approved by 
the Board.

The key assumptions for these calculations are shown below:

UK & Ireland

Continental Europe

North America

Rest of the World

2020

2019

Terminal  
 growth rate

2.0%

Discount
rate

10.5%

Terminal 
 growth rate

2.0%

Discount
rate

6.2%

2.0%-2.9% 8.9%-16.2%

2.0%-2.2% 6.3%-12.6%

2.0%

10.4%

2.0%

6.8%

2.0-4.8% 8.7%-19.1%

2.0%-4.1% 6.2%-19.5%

The values applied to the key assumptions in the value in use calculations are derived from a combination of internal and external factors, 
based on past experience together with management‘s future expectations about business performance. The discount rates reflect the 
time value of money and are based on the Group‘s weighted average cost of capital, adjusted for specific risks relating to the country which 
represents a group of CGUs. Inputs into the discount rate calculation include a country risk-free rate and inflation differential to the UK, 
country risk premium, market risk premium and company specific premium. The increase in discount rates from 2019 reflects the additional 
risks the Group faces in relation to Covid-19.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements126

13. Goodwill and intangible assets continued
Sensitivity analysis
Whilst management believe the assumptions are realistic, it is possible that additional impairments would be identified if any of the above 
sensitivities were changed significantly. A sensitivity analysis has been performed on each of these key assumptions with the other variables 
held constant. An increase in the discount rate by 1% would result in additional impairments of £29.1m, a reduction in the growth rate by 
1% would result in additional impairments of £22.5m, and a reduction in EBITDA of 10% in each forecast year would result in additional 
impairments of £82.8m.

14. Right-of-use assets

Land, 
buildings and 
leasehold 
improvements  
£m

Equipment, 
fixtures and 
fittings  
£m

Concessions 
contracts  
£m

Beginning of the period

Right-of-use assets on transition

Acquisitions

Additions

Depreciation charge in the period

Remeasurement adjustments

Impairments

Currency translation

At 30 September 2020

Adoption of IFRS 16 ‘Leases’

–

1,441.4

24.1

247.9

(298.8)

(130.2)

(38.2)

(7.0)

1,239.2

–

26.5

–

17.7

(5.9)

(6.7)

–

(0.8)

30.8

Total  
£m

–

1,468.9

24.1

266.4

(305.3)

(136.9)

(38.2)

(7.8)

–

1.0

–

0.8

(0.6)

–

–

–

1.2

1,271.2

As detailed in note 1, the Group adopted IFRS 16 ‘Leases’ with effect from 1 October 2019 using the modified retrospective approach to 
transition. Note 2 provides a pro forma consolidated income statement to provide a meaningful comparison of the current and prior year.

The majority of the right-of-use assets are associated with leased concession units, which are predominantly located in train stations and 
airports. The remaining right-of-use assets relate to land and buildings in the form of warehouses and offices, and a small asset relating to 
vehicles and equipment.

Impairment of right-of-use assets and sensitivity analysis

Details of the impairment methodology and sensitivity analysis for right-of-use assets are provided in note 12.

15. Investments in associates 
The Group uses the equity accounting method to account for its associates, the carrying value of which was £12.2m as at 30 September 2020 
(2019: £17.3m). The following table summarises the movement in investments in associates during the year:

At 1 October 2019

Additions

Share of (losses)/profits for the year

Dividends received

Currency adjustment

At 30 September 2020

2020  
£m

17.3

1.8

(2.4)

(3.6)

(0.9)

12.2

2019  
£m

10.6

7.3

4.1

(5.2)

0.5

17.3

There were £1.8m of non-cash additions in the year, including a £1.4m conversion of a short-term repayable loan into equity in the Group’s 
French associate undertaking, Epigo SAS. In 2019, non-cash additions were £4.3m, which mostly related to a further conversion of a short-term 
repayable loan into equity in Epigo SAS. 

The financial information of the Group‘s associates included in their own financial statements required by IFRS 12 ‘Disclosure of Interests‘ in 
Other Entities has not been presented as all the Group‘s associates are immaterial individually. Details of the Group‘s interests in associates are 
shown in note 44.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020127

16. Deferred tax assets and liabilities
Recognised deferred tax assets and liabilities 
Deferred tax assets and liabilities are attributable to the following:

Intangible assets

Property, plant and equipment

Provisions

Tax losses carried forward

Pensions

Other

Deferred tax assets/(liabilities)

Set-off 

Deferred tax assets/(liabilities)

Movement in net deferred tax during the year:

Intangible assets

Property, plant and equipment

Provisions 

Tax losses carried forward

Pensions

IFRS 16 temporary differences

Other

Assets

2020 
£m

–

13.8

3.1

19.8

0.7

15.6

53.0

(3.2)

49.8

2019 
£m

–

11.8

4.5

3.9

1.4

9.3

30.9

(2.7)

28.2

Liabilities

2020 
£m

(8.8)

(0.8)

–

–

–

(4.0)

(13.6)

3.2

(10.4)

2019 
£m

(8.0)

(1.7)

–

–

–

(6.7)

(16.4)

2.7

(13.7)

30 September
2019
£m

Recognised
in income
statement 
 £m

Recognised
in reserves
£m

Currency
adjustment
£m

30 September
2020
£m

(8.1)

10.2

4.5

3.8

1.5

–

2.6

14.5

(0.6)

2.7

(2.1)

15.6

0.9

16.1

(4.4)

28.2

–

–

0.5

–

(1.9)

–

(2.6)

(4.0)

(0.1)

0.1

0.2

0.4

0.2

–

(0.1)

0.7

(8.8)

13.0

3.1

19.8

0.7

16.1

(4.5)

39.4

Unrecognised deferred tax assets and liabilities
Unrecognised deferred tax assets and liabilities in these financial statements are attributable to the following:

Property, plant and equipment

Tax losses

Provisions and other temporary differences

Gross value of 
temporary differences

2020 
£m

5.0

510.5

43.8

559.3

2019 
£m

3.7

272.3

8.9

284.9

Assets

2020 
£m

1.0

106.1

17.8

124.9

2019 
£m

0.7

59.8

1.9

62.4

Liabilities

2020 
£m

2019 
£m

–

–

–

–

–

–

–

–

The above deferred tax assets have not been recognised either because of uncertainty over the future profitability of the relevant companies 
within the Group to which the deferred tax assets relate, or because the deferred tax assets relate to tax losses which are subject to 
restrictions on use or forfeiture, due, for example, to time restrictions or change in ownership rules. Of the total unprovided deferred tax on tax 
losses, £6.3m of this (2019: £1.7m) will expire at various dates between 2021 and 2025.

£8.7m of the Group’s unrecognised deferred tax assets relate to trapped interest losses in the UK, with the balance relating to unrecognised 
deferred tax assets in overseas jurisdictions, mainly the US, France and Germany, as well as smaller amounts in a number of other countries. 
The largest proportion of the unrecognised deferred tax assets relate to carried forward losses in territories where operations have been 
making tax losses for some time, or where use of those losses is not anticipated in the medium term. Profitability forecasts are reviewed 
carefully and used as the basis for considering the recognition of deferred tax assets.

There are unremitted earnings in overseas subsidiaries of £26.3m (2019: £26.7m) which would be subject to additional tax of £4.9m 
(2019: £4.9m) if the Group chooses to remit those profits back to the UK. No deferred tax liability has been provided on these earnings because 
the Group is in a position to control the reversal of the temporary difference and it is probable that such differences will not reverse in the 
foreseeable future.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements128

17. Inventories

Food and beverages

Other

18. Trade and other receivables

Trade receivables

Other receivables¹

Prepayments and accrued income

Of which:

Non-current (other receivables)

Current

2020  
£m

19.3

4.2

23.5

2020  
£m

18.8

136.3

44.0

199.1

73.8

125.3

2019  
£m

33.4

5.3

38.7

2019  
£m

66.1

118.4

75.2

259.7

54.3

205.4

1  Other receivables include long-term security deposits of £28.9m (2019: £30.1m) relating to some of the Group’s concession agreements, £27.3m of 

capital contributions due from non-controlling interest equity shareholders in the Group’s US subsidiaries (2019: £nil)2, sales tax receivable of £17.1m 
(2019: 9.9m), £9.1m social security taxes recoverable (2019: £nil) and purchasing income of £5.6m (2019: £18.4m).

2  No amount was recorded in the prior year or opening balances as the contributions were recorded on a cash receipts basis instead of when the NCI 

shareholders became liable for payment. The receivables balance at 30 September 2019 should have been £24.3m and at 1 October 2018 £19.1m, with 
the other side being posted to NCI. The directors have not restated prior periods as they have assessed this as not material to those periods.

The value of contract assets was not material at the reporting date.

19. Cash and cash equivalents

Cash at bank and in hand

Cash equivalents

20. Short-term and long-term borrowings

Current liabilities

Bank loans

Covid Corporate Financing Facility (CCFF)

Finance leases 

Non-current liabilities

Bank loans

US Private Placement notes

Finance leases

2020  
£m

141.9

43.1

185.0

2020  
£m

(34.3)

(123.9)

–

2019  
£m

186.2

47.1

233.3

2019  
£m

(128.2)

–

(0.6)

(158.2)

(128.8)

(377.0)

(341.1)

–

(718.1)

(343.4)

(243.9)

(0.6)

(587.9)

Bank loans held through the Group’s UK subsidiary SSP Financing Limited
As at 30 September 2020, the Group had Facility A borrowings of £112.4m. This debt matures on 15 July 2022 and accrues cash-pay interest 
at the relevant benchmark rate plus a margin of 1.25% per annum as at 30 September 2020. Facility A debt requires a mandatory payment of 
11.7% of the debt annually in July.

As at 30 September 2020, the Group had Facility B borrowings of £270.7m. This debt matures on 15 July 2022 and accrues cash-pay interest 
at the relevant benchmark rate plus a margin of 1.5% per annum as at 30 September 2020.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020 
 
129

As at 30 September 2020, the Group’s revolving credit facility was undrawn. This £150m committed facility expires on 15 July 2022. 
When drawn, this facility accrues cash-pay interest at the relevant benchmark rate plus a margin of 1.0% per annum as at 30 September 2020. 
A commitment and utilisation fee also applies to this facility.

As at 30 September 2020, interest rate swaps hedge the floating rate exposure until 15 July 2022, to match the debt profile (see note 27 for 
details of the Group’s interest rate profile).

Under the financing agreement, the Group has to comply with covenants at interim and year end relating to net debt cover and interest cover. 
These covenants are normally tested biannually but were waived for the year ended 30 September 2020. These were replaced with monthly 
Minimum Liquidity and Consolidated Maximum Net Debt covenants. Bank loans are shown net of unamortised arrangement fees totalling 
£2.1m as at 30 September 2020 (2019: £3.3m).

2020 debt modification
The Group adopted IFRS 9 ‘Financial Instruments’ in the previous financial year, with the standard introducing new guidance with regard to debt 
modifications whereby all modifications, irrespective of their significance, result in a revaluation of the carrying value of borrowings. IFRS 9 
was adopted using the modified transition approach with adjustments arising from adoption of the standard reflected in the opening balance 
sheet on 1 October 2018. As a result, the Group’s facility borrowings were reduced by £7.7m with the other side of this adjustment made to 
opening retained earnings, as shown in the statement of changes in equity. This was in addition to a £1.2m reduction to borrowings from the 
Group’s previous effective interest rate calculation. These reductions are unwound as part of the effective interest rate expense which is 
recognised in the income statement. For the year ended 30 September 2020, this charge was £2.0m (2019: £2.2m).

On 29 May 2020, as part of the Group’s debt refinancing, a non-substantial modification to the bank facility debt occurred where the 
requirement for the 2020 July annual mandatory payment of 11.7% of Facility A borrowings was waived to the facility’s maturity date. 
Furthermore, the margin rates applicable on Facility A and Facility B were raised from 1.0% and 1.25% to 1.25% and 1.5% respectively. 
From the beginning of financial year 2021 these rates increased to 2.0% and 2.25% respectively. For non-substantial debt modifications 
under IFRS 9, the difference between the modified future cash flows, discounted at the original effective interest rate applied, and the current 
carrying value of the debt is recognised as a gain or loss in the income statement with the other side applied to the reduction being unwound 
through the effective interest rate expense.

As a result of the modification, a one-off loss of £3.4m was recognised in the income statement. The remaining amount to be unwound through 
effective interest rate expense at 30 September 2020 was £1.2m (2019: £6.7m) with the bank loans being shown net of this balance.

Bank loans – held through subsidiaries in France, India, Spain and Switzerland
In addition to the loan held by the Group’s subsidiaries in India, the Group’s subsidiaries in France, Spain and Switzerland secured access and 
drew upon a number of additional smaller liquidity lines during April and May 2020. These are summarised as follows:

France
As at 30 September 2020, the Group had borrowings in France of £22.7m (EUR25.0m). This debt matures on 23 March 2026 and accrues 
cash-pay interest at 1.0% per annum as at 30 September 2020. Payment of the principal debt starts in 2022 at a rate of £4.5m (EUR5.0m) 
per annum.

The majority of the borrowings are guaranteed by the French government, which allowed the subsidiary to obtain a below-market interest 
rate and is accounted for as a government grant under IAS 20 – Accounting for Government Grants and Disclosures. The loan is recognised 
initially at fair value, discounted at market rates with the difference between the cash received and the fair value at market rates being 
recognised in deferred income. The discount is unwound and the deferred income is released and netted together in finance charges in the 
income statement over the duration of the loan. The net impact to the income statement was £nil during the year ended 30 September 2020. 
The carrying amount of the borrowings was £19.5m as at 30 September 2020. 

India
As at 30 September 2020, the Group had borrowings in India of £1.4m. (INR129.0m) This debt matures on 12 December 2023 and accrues 
cash-pay interest at 8.3% per annum with effect from October 2020. The subsidiary also had £0.2m of overdrafts.

Spain
As at 30 September 2020, the Group had borrowings in Spain of £8.2m (EUR9.0m). This debt matures on 22 April 2024 and accrues cash-pay 
interest at the relevant benchmark rate plus a margin of 1.6% per annum as at 30 September 2020. Payment of the principal debt starts in 
2021 at a rate of £2.7m (EUR3.0m) per annum. 

As of 30 September 2020 the borrowing entity in Spain also held a £9.0m (EUR10.0m) revolving credit facility with £1.8m (EUR2.0m) drawn 
upon. This committed facility expires on 24 April 2021. When drawn, this facility accrues cash-pay interest at the relevant benchmark rate plus 
a margin of 1.5% per annum as at 30 September 2020. A commitment and utilisation fee also applies to this facility.

Switzerland
As at 30 September 2020, the Group had borrowings in Switzerland of £0.4m (CHF0.5m). This debt matures on 1 May 2025 and is interest free. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements130

20. Short-term and long-term borrowings continued
US Private Placement (USPP)
As at 30 September 2020, the Group had US Private Placement note drawings of £342.6m. All notes drawn carry a fixed rate of interest. 
The following notes were drawn as at 30 September 2020:

Drawn

Oct 2018

Oct 2018

Jul 2019

Oct 2018

Oct 2018

Oct 2018 

Jul 2019 

Dec 2019 

Dec 2019

Currency

Amount in currency

Coupon

US$

GBP

US$

US$

GBP

US$

EUR

US$

US$

40,000,000

21,000,000

66,500,000

40,000,000

21,000,000

40,000,000

58,500,000

66,500,000

66,500,000

5.35%

3.85%

5.06%

5.50%

4.06%

5.60%

3.11%

5.25%

5.35%

Maturity

Oct 2025

Oct 2025

Jul 2026

Oct 2028

Oct 2028

Oct 2030

Jul 2031

Dec 2027

Dec 2029

USPP debt is shown net of unamortised arrangement fees totalling £1.5m as at 30 September 2020 (2019: £1.7m). 

Covid Corporate Financing Facility (CCFF)
As at 30 September 2020, the Group had Commercial paper issuances through the CCFF of £125.0m. All issuances carry a below-market fixed 
interest rate. The following paper was issued as at 30 September 2020: 

Issued amount

£50,000,000

£50,000,000

£25,000,000

Value date

3 Apr 2020

29 Jun 2020

24 Sept 2020

Maturity

5 Oct 2020

19 Mar 2021

19 Mar 2021

Interest rate

0.69%

0.64%

0.64%

The benefit of the low interest rate is accounted for as a government grant under IAS 20 – Accounting for Government Grants and Disclosures. 
The loan is recognised initially at fair value, discounted at market rates with the difference between the cash received and the fair value at 
market rates being recognised in deferred income. The discount is unwound and the deferred income is released and netted together in 
finance charges in the income statement over the duration of the loan. The net impact to the income statement was £nil during the year ended 
30 September 2020. The carrying amount of the borrowings was £123.9m as at 30 September 2020.

21. Trade and other payables

Trade payables

Other payables*

Other taxation and social security

Accruals and deferred income

2020  
£m

(92.1)

(97.7)

(23.0)

(190.2)

(403.0)

2019  
£m

(146.9)

(201.3)

(23.2)

(184.6)

(556.0)

*  Including non-current payables amounting to £4.0m (2019: £4.1m).

Other payables include capital creditors of £19.0m (2019: £57.7m), accrued holiday pay of £17.1m (2019: £19.8m), employee related costs of 
£29.2m (2019: £64.6m) and sales tax of £7.9m (2019: £21.9m). 

The value of contract liabilities was not material at the reporting date.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020131

22. Lease liabilities

Beginning of the period

Lease liabilities on transition

Acquisitions

Additions

Interest charge in the period

Payment of lease liabilities

Remeasurement adjustments

Currency translation

At 30 September 2020

Of which are:

Current lease liabilities

Non-current lease liabilities

At 30 September 2020

Adoption of IFRS 16 ‘Leases’

2020  
£m

–

(1,464.4)

(24.1)

(266.4)

(27.8)

200.4

227.2

5.8

(1,349.3)

(289.1)

(1,060.2)

(1,349.3)

As detailed in note 1, the Group adopted IFRS 16 ‘Leases’ with effect from 1 October 2019 using the modified retrospective approach to 
transition. Note 2 provides a pro forma consolidated income statement to provide a meaningful comparison of the current and prior year.

Covid-19 practical expedient

The Group has applied Covid-19-Related Rent Concessions – Amendment to IFRS 16 issued on 28 May 2020. This practical expedient allows 
the impact on lease liability of temporary rent reductions/waivers affecting rent payments due on or before June 2021, to be recognised in 
the income statement in the period they are received, rather than as lease modifications, which would require the remeasurement of the lease 
liability using a revised discount rate with a corresponding adjustment to the right-of-use asset. 

The Group has applied this practical expedient to all Covid-19 rent reductions/waivers that meet the requirements of the amendment. This has 
resulted in an exceptional item in the form of a credit in the income statement of £91.9m for the year ended 30 September 2020. This is also 
reflected in the remeasurement adjustment line in the movement of the lease liability above. 

£2.4m of fixed rent which was originally due in the year, has been deferred to a period beyond 30 September 2020 due to Covid-19. 
Therefore these payments are still included in the lease liability balance at the end of the period. 

Other information relating to leases

Note 29 presents a maturity analysis of the undiscounted payments due over the remaining lease term for these liabilities. 

The total cash outflow for leases in the year was £350.5m, with £200.4m being the payment of lease liabilities. The remaining rent payments 
are not capitalised under IFRS 16, with £38.6m relating to short-term leases and £111.5m to variable leases. There was an immaterial cash 
outflow for low-value leases. 

The Group received immaterial income from subleasing right-of-use assets during the year. 

As at 30 September 2020, the Group had £13.0m of leases which had been committed to but which had not yet started. Such leases are not 
included in the Group’s lease liabilities as at 30 September 2020. 

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements132

23. Post-employment benefit obligations
Group
The Group operates a number of post-employment benefit schemes including both defined contribution and defined benefit schemes. 
In respect of the defined contribution schemes, amounts paid during the year were £11.6m (2019: £14.1m) across the Group. There are no 
contributions outstanding at the balance sheet date. The principal defined contribution scheme is called the ‘SSP Group Pension Scheme’.

The Group operates a combination of funded and unfunded defined benefit schemes across Europe, the respective net plan liabilities of which 
are presented below:

Funded schemes (see (a) below)

Unfunded schemes (see (b) below)

2020  
£m

(6.8)

(11.8)

(18.6)

2019  
£m

(7.7)

(11.9)

(19.6)

These defined benefit plans expose the Group to actuarial risks, such as longevity risk, currency risk, interest rate risk and market (investment) 
risk. The plans are administered by pension funds that are legally separate from the Group and are required to act in the best interests of 
the plan participants. The Group expects to pay £1.1m in contributions to its defined benefit plans in 2021. As at 30 September 2020, the 
weighted average duration of the defined benefit obligation was 15.9 years (2019: 16.6 years).

Information disclosed below is aggregated by funded and unfunded schemes.

(a) Funded schemes
The Group operates funded schemes in the UK and Norway. In the UK, the Group participates in the Railways Pension Scheme (RPS) via the Rail 
Gourmet UK Limited Shared Cost Section (RG section), which is a final salary scheme and provides benefits linked to salary at retirement or 
earlier date of leaving service. The RG section covers permanent managerial, administrative and operational staff of Rail Gourmet UK Limited 
and is closed to new entrants. 

The RG scheme was subject to its last full actuarial valuation by a qualified actuary as at 31 December 2016. These results have been used by a 
qualified independent actuary in the valuation of the scheme as at 30 September 2019 for the purposes of IAS 19 ‘Employee Benefits’.

In 2016, it was agreed with the Trustees of the RPS that, from 1 January 2016, the employing company contributions would be 18.3% of 
pensionable pay (with members paying 12.2%). In addition, it was agreed that from 1 January 2016 the employing company would make 
monthly lump sum contributions of £2,700. The most recent funding valuation of the RG scheme, as at 31 December 2016, showed a 
funding level of 103.6%. Accordingly, the contributions that are being paid by the employing company are in respect of future service 
of current members. 

Major assumptions used in the valuation of the funded schemes on a weighted average basis are set out below:

Discount rate applied to scheme liabilities

Rate of increase in salaries

Rate of increase in pensions in payment

Inflation assumption

At the balance sheet date, scheme members were assumed to have the following life expectancies at age 65:

Male pensioner now aged 65

Female pensioner now aged 65

Male pensioner now aged 45

Female pensioner now aged 45

2020 

1.5%

3.1%

2.4%

3.0%

2019 

1.9%

3.2%

2.0%

3.0%

2020 

2019 

20.9

22.9

23.5

26.8

20.3

22.2

23.3

25.5

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020133

Sensitivity analysis
Changes at the reporting date to one of the relevant actuarial assumptions by 1.0%, holding other assumptions constant, would have affected 
the defined benefit obligation by the amounts shown below:

As at 30 September 2020

Discount rate applied to scheme liabilities

Rate of increase in salaries

Rate of increase in pensions in payment

Inflation assumption

Mortality rates (change of 1 year)

Defined benefit obligation

Increase 
£m

Decrease 
£m

6.9

(1.6)

(0.7)

(3.1)

(1.2)

(8.9)

1.5

–

4.0

1.2

Although the analysis does not take account of the full distribution of cash flows expected under the plans, it does provide an approximation 
of the sensitivity.

The major categories of assets in the funded schemes and their percentage of the total scheme assets were:

Equities, of which:

– actively traded

Property and infrastructure

Fixed interest investments

Cash

Total assets related to:

– RG scheme

– Norway

Property investments are held at fair value, which has been determined by an independent valuer.

The fair value of the scheme assets and the present value of the scheme liabilities of the funded schemes were:

Fair value of scheme assets

Present value of funded liabilities

Net pension liability

The following amounts have been charged or credited in arriving at the profit for the year:

Current service cost (reported in employee remuneration)

Net interest on pension scheme liabilities (reported in finance income and expense)

Total amount charged

2020 

38.4%

17.9%

22.4%

36.6%

2.6%

86.3%

13.7%

2020  
£m

39.8

(46.6)

(6.8)

2020  
£m

(0.4)

(0.1)

(0.5)

2019 

38.0%

83.6%

17.6%

40.6%

3.8%

85.7%

14.3%

2019  
£m

40.1

(47.8)

(7.7)

2019  
£m

(0.5)

–

(0.5)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements134

23. Post-employment benefit obligations continued
Changes in the present value of the scheme liabilities are as follows:

Scheme liabilities at 1 October 2019

Current service cost

Past service cost

Employee contributions

Interest on pension scheme liabilities

Remeasurements:

– arising from changes in demographic assumptions

– arising from changes in financial assumptions

– arising from changes in experience adjustments

Benefits paid

Currency adjustment

Scheme liabilities at 30 September 2020

Changes in the fair value of the scheme assets are as follows:

Scheme assets at 1 October 2019

Interest income

Employer contributions

Employee contributions

Remeasurement: return on plan assets excluding interest income

Benefits paid

Curtailment

Currency adjustment

Scheme assets at 30 September 2020

The following amounts have been recognised directly in other comprehensive income:

Remeasurements

2020  
£m

(47.8)

(0.4)

–

–

(0.8)

(1.3)

(1.4)

3.0

1.6

0.5

2019  
£m

(41.8)

(0.5)

(0.1)

(0.1)

(1.1)

–

(6.8)

0.2

2.0

0.4

(46.6)

(47.8)

2020  
£m

40.1

0.7

0.4

–

0.9

(1.6)

(0.1)

(0.6)

39.8

2020  
£m

1.2

2019  
£m

39.1

1.1

0.4

0.1

1.9

(2.0)

(0.2)

(0.3)

40.1

2019  
£m

(4.7)

(b) Unfunded schemes
The principal unfunded scheme of the Group operates in Germany. To be eligible for the general plan, employees must complete five years of 
service and the normal retirement age for this plan is 65. Employees in Germany are also provided with a long service (Jubilee) award, which 
provides a month‘s gross salary after the employee has worked a certain number of years of service. All unfunded schemes are valued in 
accordance with IAS 19 and have been updated for the period ended 30 September 2020 by a qualified independent actuary. 

There have been no changes to scheme contributions to preserve equity in the year.

The major assumptions (on a weighted average basis) used in these valuations were:

Rate of increase in salaries

Rate of increase in pensions in payment and deferred pensions

Discount rate applied to scheme liabilities

Inflation assumption 

2020 

2.2%

0.9%

0.8%

1.6%

2019 

2.2%

0.9%

0.6%

1.6%

The discount rate used to calculate the defined benefit obligation at March 2020, for inclusion in the Group’s interim announcement, had 
increased due to the uncertainties presented by Covid-19. At 30 September 2020 the discount rate has reduced to a level more comparable 
with the prior year.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020135

At the balance sheet date, scheme members were assumed to have the following life expectancies at age 65:

Pensioner now aged 65

Pensioner now aged 40

2020 

22.6

24.2

2019 

22.5

24.1

Sensitivity analysis
Changes at the reporting date to one of the relevant actuarial assumptions by 1%, holding other assumptions constant, would have affected 
the defined benefit obligation by the amounts shown below:

As at 30 September 2020

Discount rate applied to scheme liabilities

Rate of increase in salaries

Rate of increase in pensions in payment

Inflation assumption

Mortality rates (change by 1 year)

Defined benefit obligation

Increase 
£m

Decrease 
£m

0.5

0.1

(0.7)

(0.5)

(0.4)

(0.6)

(0.1)

0.6

0.4

0.4

Although the analysis does not take account of the full distribution of cash flows expected under the plans, it does provide an approximation of 
the sensitivity.

The present value of the scheme liabilities of the unfunded schemes was:

Net pension liability

The movement in the liability during the period was as follows:

Deficit in the schemes at 1 October 2019

Current service cost

Contributions

Interest on pension scheme liabilities

Remeasurements:

– arising from changes in financial assumptions

– arising from changes in experience adjustments

Acquisition

Currency adjustment

Deficit in the schemes at 30 September 2020

The following amounts have been charged in arriving at profit for the year in respect of these schemes:

Current service cost (reported in employee remuneration)

Interest on pension scheme liabilities (reported in finance income and expense)

Total amount charged

The following amounts have been recognised directly to other comprehensive income:

Remeasurements

2020  
£m

(11.8)

2020  
£m

(11.9)

(0.2)

0.5

(0.1)

0.2

(0.2)

–

(0.1)

(11.8)

2020  
£m

(0.2)

(0.1)

(0.3)

2020  
£m

–

2019  
£m

(11.9)

2019  
£m

(10.3)

–

0.6

(0.2)

(1.1)

(0.4)

(0.6)

0.1

(11.9)

2019  
£m

–

(0.2)

(0.2)

2019  
£m

(1.5)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements136

24. Provisions

At 30 September 2019

Transition to IFRS 16

At 1 October 2019

Created in the year

Unwind of discount

Utilised in the year

At 30 September 2020

Represented by:

Current

Non-current

Onerous lease 
contracts 
£m

Restoration 
costs 
£m

Restructuring 
charges 
£m

Site exit
 costs
£m

(3.8)

3.8

–

–

–

–

–

–

–

–

(15.5)

–

(15.5)

(3.2)

(0.4)

3.1

(16.0)

(2.3)

(13.7)

(16.0)

–

–

–

(7.3)

–

–

(7.3)

(7.3)

–

(7.3)

–

–

–

(0.7)

–

–

(0.7)

(0.7)

–

(0.7)

Other 
£m

(15.2)

–

(15.2)

(5.2)

–

10.7

(9.7)

(2.0)

(7.7)

(9.7)

Total 
£m

(34.5)

3.8

(30.7)

(16.4)

(0.4)

13.8

(33.7)

(12.3)

(21.4)

(33.7)

Provision for onerous contracts are made when the expected benefits to be derived by the Group from a contract are lower than the 
unavoidable cost of meeting its obligations under the contract. The timing of the utilisation of these provisions is variable, dependent  
on the contract expiry dates, which vary between one and ten years. Upon transition to IFRS 16, onerous contract provisions that related to 
operating leases were derecognised and accounted for as part of the related right-of-use asset.

Provision for restoration costs represents estimates of expected costs to be incurred in restoring a site to its original condition when  
it is vacated at the end of the lease term. These provisions will be utilised at the end of the lease terms, which typically vary between one and  
ten years in length.

Provisions for restructuring charges and site exit costs are estimated amounts due to be incurred as part of the Group’s response to Covid-19. 
Further details are provided in note 7.

Other provisions include the estimated cost of an ongoing free travel provision provided to employees of Travellers Fare Limited, an historic 
acquisition (now part of Select Service Partner UK Limited). The benefit is a lifetime benefit and has been calculated using life expectancies 
and discounted to a present value using a suitable discount rate. The remaining amount represents probable expected costs in legal and 
related matters and are not material individually.

25. Capital and reserves
Share capital and share premium

Issued, called up and fully paid:

Ordinary shares of £0.01085 each

At 30 September 2019 

Ordinary shares issued as part of the March equity placement

Ordinary shares issued as part of the June equity placement

Ordinary shares issued in relation to the Group’s share incentive plans

Effect of the share buyback (see below)

At 30 September 2020

Comprised of:

Issued, called up and fully paid:

Ordinary shares of £0.01085 each

Number of 
shares

Share 
capital 
£m

Share  
premium 
£m

444,852,520

86,499,459

3,475,388

3,032,564

(263,499)

4.8

1.0

–

–

–

461.2

0.7

10.8

–

–

537,596,432

5.8

472.7

537,596,432

5.8

472.7

Ordinary shares
The ordinary shareholders are entitled to receive notice of, attend, and speak at and vote at general meetings of the Company. 
Ordinary shareholders have one vote for each ordinary share held by them.

March equity placement
On 25 March 2020, the Company announced that it had raised new equity by agreeing to allot and issue 86,195,459 new ordinary shares (of 
nominal value 1 17/200 pence each) to investors at 250 pence per share, by way of a share placing. Due to the size of the transaction, and the 
short timeframe required as part of the Company’s response to the Covid-19 pandemic, the placing was effected by the Company’s placing 
agent subscribing for shares in a subsidiary of the Company for an amount broadly equal to the proceeds of the placing, and then transferring 
those shares to the Company in exchange for the allotment of the Company’s new shares to investors. The Company raised gross proceeds of 
£215.5m and incurred issue costs and other related fees of £7.6m.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020137

The excess of the gross proceeds raised over the nominal value of the shares issued, and the issue costs and other related fees incurred from 
the placing, are both recorded in the merger relief reserve within other reserves, in accordance with Section 612 of the Companies Act 2006.

Concurrent to the placing, certain Directors of the Company and members of the senior management team of the Group subscribed in cash 
at 250 pence per share for an aggregate 304,000 new ordinary shares (of nominal value of 1 17/200 pence each), raising additional proceeds 
of £0.8m and incurring £0.1m of issue costs. The excess of the proceeds raised over the nominal value of the shares issued and issues costs 
incurred is recorded in share premium, in accordance with section 610 of the Companies Act 2006.

June equity placement
On 4 June 2020, the Company raised equity by agreeing to allot and issue 3,382,255 new ordinary shares (of nominal value 1 17/200 pence each) 
to investors at 315.2 pence per share through a further share placing. Gross proceeds raised were £10.7m and issue costs and other related 
fees of £0.1m were incurred. 

Concurrent with the placing, certain Directors of the Company and members of the senior management team of the Group subscribed in cash 
at 315.2 pence per share for an aggregate 31,739 new ordinary shares (of nominal value of 1 17/200 pence each). In addition, retail investors 
subscribed in cash at 315.2 pence per share to a further, in aggregate, 61,394 new ordinary shares (of nominal value 1 17/200 pence per share), 
raising in total gross proceeds of £0.2m. 

The excess of the gross proceeds raised over the nominal value of the shares issued, and the issue costs and other related fees incurred from 
the June placing, subscription and retail offer, are recorded in share premium, in accordance with section 610 of the Companies Act 2006.

Employee benefit trust
The SSP Group plc Share Incentive Plan was established in 2014, in connection with the Company‘s UK Share Incentive Plan (UK Trust). The SSP 
Group plc Share Plans Trust was established in 2018, in connection with the Company‘s share option plans including the Performance Share 
Plan (Share Plan Trust). Details of the Company‘s share plans are set out in the Directors‘ Remuneration Report on page 75 as part of the Annual 
Report on Remuneration.

As at 30 September 2020, the Trustees of the UK Trust and the Share Plan Trust respectively held 30,037 (2019: 2,253) and 606,492 
(2019: 177,850) ordinary shares of the Company with a combined value of £1.1m (2019: £1.1m).

Reserves
Details of reserves (other than retained earnings) are set out below:

At 1 October 2018

Net loss on hedge of net investments in foreign operations

Current tax credit on loss on hedge of net investment 
in foreign operations

Decrease in non-controlling interest equity

Reclassification of obligation to purchase subsidiary

Other foreign exchange translation differences

Current tax charge on gains arising on exchange translation 
differences

Effective portion of changes in fair value of cash flow 
hedges

Cash flow hedges – reclassified to income statement

Tax credit on cash flow hedges

At 30 September 2019

Excess proceeds over share capital of the March 2020 
equity placement, net of fees incurred

Net gain on hedge of net investments in foreign operations

Other foreign exchange translation differences

Current tax credit on losses arising on exchange 
translation differences

Effective portion of changes in fair value of cash flow 
hedges

Cash flow hedges – reclassified to income statement

Tax credit on cash flow hedges

At 30 September 2020

Capital
redemption
reserve
£m

1.2

–

–

–

–

–

–

–

–

–

1.2

–

–

–

–

–

–

–

Translation
reserve
£m

9.1

(4.3)

0.8

–

–

12.7

(0.9)

–

–

–

17.4

–

4.2

(15.9)

1.6

–

–

–

1.2

7.3

Cash flow
hedging
reserve
£m

(2.7)

–

–

–

–

–

–

(5.9)

3.8

0.3

(4.5)

–

–

–

–

(1.8)

1.6

0.5

(4.2)

Merger relief
reserve
£m

–

–

–

–

–

–

–

–

–

–

–

206.9

–

–

–

–

–

–

206.9

Other 
reserve
£m

(19.4)

–

–

9.0

10.4

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total
£m 

(11.8)

(4.3)

0.8

9.0

10.4

12.7

(0.9)

(5.9)

3.8

0.3

14.1

206.9

4.2

(15.9)

1.6

(1.8)

1.6

0.5

211.2

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements138

25. Capital and reserves continued

Capital redemption reserve
The capital redemption reserve relates to the cancellation of the deferred ordinary shares in 2015. 

Translation reserve
The translation reserve comprises all foreign exchange differences arising since 1 October 2010, the transition date to IFRS, from the 
translation of the financial statements of subsidiaries with non-Sterling functional currency, as well as from the translation of liabilities that 
hedge the Group‘s net investment in foreign subsidiaries.

Cash flow hedging reserve
The hedging reserve comprises the cumulative net change in the fair value of the Group‘s interest rate swaps.

Merger relief reserve
On 25 March 2020 the Company undertook an equity placement which was effected by the Company’s placing agent subscribing for shares in 
a subsidiary of the Company for an amount broadly equal to the proceeds of the placing, and then transferring those shares to the Company in 
exchange for the allotment of the Company’s new shares to investors.
The excess of the gross proceeds raised over the nominal value of the shares issued of £214.5m, and the issue costs and other related 
fees incurred from the placing of £7.6m, are both netted and recorded in the merger relief reserve, in accordance with Section 612 of the 
Companies Act 2006.
Other reserve
The other reserve consists of the initial recognition of a financial liability to purchase a further 16% of TFS, in order to take the Group’s 
shareholding to 49%, and the impact when the obligation was settled in April 2019. This resulted in the majority of the decrease to other 
reserves of £8.3m with the other side going to non-controlling interests. The remaining balance was then reclassified to retained earnings. 

Non-controlling interests

At 1 October 2019

Share of (loss)/profit for the year

Dividends paid to non-controlling interests

Capital contribution from non-controlling interests 

Purchase of non-controlling interest in subsidiary

Purchase of additional 16% stake in TFS

Other

Currency adjustment

At 30 September 2020

2020  
£m

87.6

(22.7)

(20.4)

30.5

(0.7)

–

3.0

(5.4)

71.9

2019  
£m

81.8

26.6

(24.7)

9.0

–

(8.3)

(0.1)

3.3

87.6

The increase in capital contributions in the year has been detailed in note 18.

Prior to 6 February 2020 the Group held a 50% interest in Rail Gourmet Togservice Norge AS (RGT), a subsidiary of the Group. On 6 February 
2020, the Group purchased the 50% interest in RGT it did not own, taking its ownership to 100%. The consideration paid for the additional 
50% interest was NOK60m (£5.0m). The difference between the cash consideration paid and RGT’s closing non-controlling interest balance of 
£0.7m is recognised in retained earnings.

The Group has two subsidiaries with a material non-controlling interest, Mumbai Airport Lounge Services Private Ltd (‘MALS’) and Travel Food 
Services Chennai Private Ltd (‘Chennai’). The principal place of business for both subsidiaries is India. See note 44 on pages 157 and 160 for 
further details of registered office and ownership percentages of each of these companies.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020139

Summarised financial information, before inter-company eliminations, is as follows:

Income statement

Revenue

(Loss)/profit after tax

NCI share of (loss)/profit

Total comprehensive (loss)/income

Balance sheet

Non-current assets

Current assets

Current liabilities

Non-current liabilities

NCI share of equity

Cash flow

MALS
2020  
£m

MALS
2019  
£m

Chennai
2020  
£m

Chennai
2019  
£m

11.8

(0.7)

(0.5)

(2.3)

35.1

28.4

(19.4)

(26.8)

13.5

22.9

4.1

3.5

5.5

4.7

23.1

(6.7)

(0.1)

16.3

11.5

1.6

0.8

0.6

11.1

27.9

(13.4)

(8.0)

9.0

22.5

6.5

3.9

7.4

5.0

25.2

(12.2)

(1.2)

8.6

Net increase/(decrease) in cash and cash equivalents

8.7

(0.8)

4.4

4.3

26. Share-based payments
The Group has granted equity-settled share awards to its employees under the Performance Share Plan (PSP), the UK Share Incentive Plan 
(UK SIP) and the International Share Incentive Plan (International SIP).

Details of the terms and conditions of each share-based payment plan and the Group’s TSR comparator group are provided on pages 73  
and 75 respectively, as part of the Annual Report on Remuneration.

Performance Share Plan
The PSP awards are based on two independent performance conditions, which are assessed independently. 25% of the award is based on SSP‘s total 
shareholder return (TSR) relative to a comparator group and 75% of the award is based on an earnings per share (EPS) performance condition.

Expense in the year
The Group incurred a charge of £2.0m in 2020 (2019: £9.0m) in respect of the PSP.

Outstanding at 1 October 2019

Granted during the year

Exercised during the year

Lapsed during the year

Outstanding at 30 September 20201

Exercisable at 30 September 2020

Weighted average remaining contracted life (years)

Weighted average fair value of awards granted (£)

1  This includes the dividend equivalent shares which have been awarded in line with the terms of the rules of the PSP.

The exercise price for the PSP awards is £nil.

2020 
Number of 
 shares

2019 
Number of 
shares

6,341,808

8,029,631

2,204,924

2,363,443

(2,498,277)

(3,041,440)

(116,641)

(1,009,826)

5,931,814

6,341,808

540,167

193,461

1.3

6.62

1.1

5.37

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements140

26. Share-based payments continued
Details of awards granted in the year
The fair value of equity-settled awards granted in the year with the TSR performance condition was determined using an option pricing model 
(based on similar principles to a Monte Carlo model). The following inputs were used for the option pricing model: 

Weighted average share price at grant (£)

Weighted average exercise price

Risk free rate

Expected volatility

Expected life (years)

Vesting period (years)

2020

6.52

–

0.6%

23.1%

3.0

3.0

2019

6.75

–

0.9%

23.6%

3.0

3.0

Expected correlation between the share price of TSR comparators

28.2%

24.5%

Expected volatility was determined with reference to the historic volatility for the constituents of the Group‘s TSR comparator group over  
a period commensurate with the expected life of the awards.

Awards subject to EPS performance criteria have been valued with reference to the share price at the date of the award.

UK Share Incentive Plan
The UK Share Incentive Plan (‘UK SIP’) is a share matching scheme which entitles participating employees to be given up to two free ordinary 
shares (matching shares) for each SSP Group plc ordinary share purchased (partnership shares). Both the partnership and matching shares are 
placed in trust for a three-year period. The UK SIP has been in place since December 2014.

For each 12-month plan period from January 2016 to December 2020, the actual entitlement to matching shares was fixed at one matching 
share for every two partnership shares purchased. For the period from January 2015 to December 2015, the actual entitlement was fixed at 
one matching share for every one partnership share purchased. The Group incurred a charge of £0.1m in respect of the matching element of 
the UK SIP in 2020 (2019: £0.1m).

International Share Incentive Plan
The International Share Incentive Plan (‘ISIP’) is a share matching scheme which entitles participating employees to be given up to two free 
ordinary shares (matching shares) for each SSP Group plc ordinary share purchased (partnership shares). Both the partnership and matching 
shares are placed in trust for a three-year period. The ISIP has been in place since September 2015.

For each 12-month plan period from November 2016 to October 2020, the actual entitlement to matching shares was fixed at one matching 
share for every two partnership shares purchased. For the period from November 2015 to October 2016, the entitlement was fixed at one 
matching share for every one partnership share purchased. The Group did not incur a charge in respect of the matching element of the ISIP in 
2020 (2019: £0.1m).

27. Cash flow from operations

(Loss)/profit for the year

Adjustments for:

Depreciation of property, plant and equipment 

Depreciation of right-of-use assets 

Amortisation

Profit on disposal of leases

Non-cash change in lease liabilities

Impairments

Share-based payments 

Finance income

Finance expense

Share of loss/(profit) of associates

Taxation

Decrease/(increase) in trade and other receivables

Decrease/(increase) in inventories

(Decrease)/increase in trade and other payables (including provisions)

Cash flow from operations

Note

12

14

13

7

26

9

9

15

10

2020 
IFRS 16  
£m

(397.7)

111.0

305.3

10.6

(0.3)

(91.9)

109.6

2.0

(2.5)

62.0

2.4

(28.1)

82.4

77.2

15.5

(161.7)

13.4

2019
IAS 17
£m

153.5

98.3

–

8.9

–

–

–

8.2

(2.3)

28.4

(4.1)

43.7

334.6

(30.4)

(3.6)

37.7

338.3

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020 
 
 
 
 
 
 
141

During the year the Group benefited from government support packages related to Covid-19, whereby tax payments of £10.4m were deferred 
to aid cash flow.

The cash inflow in trade and other receivables during the year is higher than the decrease in the trade and other receivables in the consolidated 
balance sheet from 2019 to 2020. This is primarily due to the recognition of £27.3m capital contribution receivables from non-controlling 
interest equity shareholders towards the end of the 2020 financial year, of which cash had not been collected as at 30 September 2020. 
The other side to this adjustment is recognised in non-controlling interests in equity. Furthermore, transition to the IFRS 16 opening balance 
sheet led to a reduction of receivables of £11.0m. Due to the Group using the modified retrospective approach to transition, the prior periods 
have not been restated for this opening balance sheet transition.

28. Reconciliation of net cash flow to movement in net debt
Gross debt

At 1 October 2018

Transition to IFRS 9 (non-cash movement)

Net increase in cash and cash equivalents

Cash inflow from drawdown of revolving credit facility

Cash outflow from other changes in debt

Cash inflow from drawing of USPP notes

Payment of lease liabilities and other loans

Cash inflow from investment in other financial assets

Currency translation gains/(losses)

Other non-cash movements

At 1 October 2019

Transition to IFRS 16 (non-cash movement)

Net decrease in cash and cash equivalents

Cash outflow from repayment of revolving credit 
facility

Cash inflow from other changes in debt

Cash inflow from receipt of USPP note

Cash inflow from drawing of CCFF

Cash outflow from payment of lease liabilities

New lease liabilities and amendments

Currency translation (losses)/gains

Other non-cash movements

At 30 September 2020

Cash and cash 
equivalents  
£m

147.8

–

81.8

–

–

–

–

–

3.7

–

233.3

–

(43.1)

–

–

–

–

–

–

(5.2)

–

Bank and  
other 
borrowings 
£m

(480.8)

7.7

–

(27.5)

32.0

–

2.7

(5.1)

1.6

(2.2)

US Private 
Placement 
notes
£m

–

–

–

–

–

(239.8)

–

–

(5.9)

1.8

Leases 
£m

Total gross 
debt 
£m

Net debt
£m

(1.7)

(482.5)

(334.7)

–

–

–

–

–

0.5

–

–

–

7.7

–

(27.5)

32.0

7.7

81.8

(27.5)

32.0

(239.8)

(239.8)

3.2

(5.1)

(4.3)

(0.4)

3.2

(5.1)

(0.6)

(0.4)

(471.6)

(243.9)

(1.2)

(716.7)

(483.4)

–

–

97.5

(32.1)

–

(125.0)

–

–

(1.7)

(2.3)

–

–

–

–

(101.8)

–

–

–

4.9

(0.3)

(1,464.4)

(1,464.4)

(1,464.4)

–

–

–

–

–

200.4

(89.9)

5.8

–

–

97.5

(32.1)

(101.8)

(125.0)

200.4

(89.9)

9.0

(2.6)

(43.1)

97.5

(32.1)

(101.8)

(125.0)

200.4

(89.9)

3.8

(2.6)

185.0

(535.2)

(341.1)

(1,349.3)

(2,225.6)

(2,040.6)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements142

29. Financial instruments

(a) Fair values of financial assets and liabilities
All financial assets and financial liabilities are carried at amortised cost, except for derivatives which are held at fair value through the 
income statement.

The fair values of all financial assets and financial liabilities by class, together with their carrying amounts shown in the balance sheet, are 
as follows:

Financial assets measured at amortised cost

Cash and cash equivalents 

Trade and other receivables

Total financial assets measured at amortised cost

Non-derivative financial liabilities measured at amortised cost

Bank loans

Covid Corporate Financing Facility (CCFF)

US Private Placement notes

Lease liabilities

Finance lease liabilities

Trade and other payables

Total financial liabilities measured at amortised cost

Derivative financial liabilities

Interest rate swaps

Total derivative financial liabilities 

Carrying
amount
2020
£m

185.0

155.1

340.1

(411.3)

(123.9)

(341.1)

Fair
value 
2020
£m

185.0

155.1

340.1

(417.8)

(125.0)

(342.6)

Carrying
amount 
2019
£m

233.3

184.5

417.8

Fair
value 
2019
£m

233.3

184.5

417.8

(471.6)

(481.5)

–

–

(243.9)

(245.6)

(1,349.3)

(1,349.3)

–

–

–

(1.2)

–

(1.2)

(380.0)

(380.0)

(532.8)

(532.8)

(2,605.6)

(2,614.7)

(1,249.5)

(1,261.1)

(5.1)

(5.1)

(5.1)

(5.1)

(4.6)

(4.6)

(4.6)

(4.6)

Bank loans
Fair value is calculated based on the present value of future principal and interest cash flows, discounted at the market rate of interest at the 
balance sheet date. Bank loans are categorised as level 2 financial liabilities, whereby inputs which are used in the valuation of these financial 
liabilities and have a significant effect on the fair value are observable, either directly or indirectly. 

Lease liabilities
Fair value is based on the present value of the future lease payments, discounted at the rate implicit in the lease or, where this is not known, the 
incremental borrowing rate.

Finance lease liabilities
Fair value is based on the present value of the future lease payments, discounted at the rate implicit in the lease.

Other non-derivative financial instruments (excluding bank loans)
Due to the short-term nature of non-derivative financial instruments (excluding bank loans), the fair value is approximate to the carrying value. 

Derivative financial instruments
Derivative financial instruments relate to interest rate swaps and are valued using relevant yield curves and exchange rates as at the balance 
sheet date.

Fair value hierarchy
All derivative financial liabilities are categorised as level 2 under which the fair value is measured using the inputs other than quoted prices 
observable for the liability, either directly or indirectly.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020 
 
143

(b) Credit risk
Concentrations of credit risk with respect to trade receivables are limited, due to the Group’s customer base being large and diverse, with no 
single debtor representing more than 6.4% (2019: 3.9%) of the total balance. The ageing of trade receivables at the balance sheet date was 
as follows:

Total trade receivables

Less: loss allowance

Of which:

Not yet due

Overdue, between 0 and 6 months

Overdue, more than 6 months

Loss allowance

The movement in the loss allowance in respect of trade receivables during the year was as follows:

At 1 October 2019

Charged in the year

Reversed in the year

Utilised in the year

Currency adjustment

At 30 September 2020

2020
£m

28.3

(9.5)

18.8

11.0

7.7

9.6

(9.5)

18.8

2020
£m

(6.2)

(7.9)

0.6

3.8

0.2

(9.5)

2019
£m

72.3

(6.2)

66.1

38.6

24.2

9.5

(6.2)

66.1

2019
£m

(3.9)

(2.6)

–

0.6

(0.3)

(6.2)

Expected credit losses
The Group applies the simplified approach and records lifetime expected credit losses for trade receivables. Loss allowances have been 
recognised for trade receivables that have been identified as credit impaired. In addition, due to the financial uncertainty arising from 
Covid-19, expected credit loss rates have been increased for all other trade receivables. The Group has assessed customer balances in relation 
to their operating sector (such as air or rail), whether the customer has access to some form of government support scheme, receivable ageing 
and other indicators of risk to recoverability. 

Receivables excluding trade receivables

Expected credit losses for other receivables were negligible at 30 September 2019. Due to the uncertainties caused by Covid-19, the Group 
has recorded expected credit losses of £1.5m in relation to other receivables at 30 September 2020. 

(c) Credit quality of cash at bank and short-term deposits

The credit quality of cash at bank and short-term deposits has been assessed by reference to Moody‘s external ratings as follows:

High grade

Upper medium grade

Medium grade

Non-investment grade

Unrated

Cash in hand and in transit

2020
£m

58.1

67.4

11.3

6.6

39.0

182.4

2.6

185.0

2019
£m

131.4

17.4

14.5

9.9

24.7

197.9

35.4

233.3

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
 
144

29. Financial instruments continued
(d) Financial risk management
The main financial risks of the Group relate to the availability of funds to meet business needs, the risk of default by counterparties to 
financial transactions, and fluctuations in interest and foreign exchange rates. In this regard, the treasury function is mandated by the Board 
to manage the financial risks that arise in relation to underlying business needs. The function has clear policies and operating parameters, 
and its activities are regularly reviewed by the Board to ensure compliance. The function does not operate as a profit centre and speculative 
transactions are not permitted.

Financial instruments, including derivatives, are used on occasion to manage the main financial risks arising during the course of business. 
These risks are liquidity risk and market risk and are discussed further below.

Liquidity risk
The Group‘s objective in managing liquidity risk is to ensure that it can meet its financial obligations as and when they fall due. In order to 
achieve this, the treasury department maintains an appropriate level of funds and facilities to meet each year‘s planned funding requirement.

In response to the Covid-19 pandemic, the Group implemented a set of measures to conserve cash and create approximately £750m of 
liquidity by April 2020 through new equity and debt. These measures included: (i) completion of equity placings and share subscriptions in 
March 2020, which raised £208.6m of net cash proceeds, and a subsequent placing, share subscription and retail offer in June 2020 which 
raised additional net cash proceeds of £10.8m and allowed investors to reinvest their 2019 dividend payment into new shares and retain 
cash in the business; (ii) secured access to the UK Government’s CCFF programme which gave access to £300m of liquidity in March 2020; (iii) 
secured waivers of the Group’s existing covenant tests until September 2021; (iv) suspension of the Group’s share buyback programme to 
conserve cash; and (v) the foregoing of interim dividends.

On 29 May 2020, in order to help the Group’s liquidity position, a non-substantial modification to the bank facility debt occurred where 
the requirement for the 2020 July annual mandatory payment of 11.7% of Facility A borrowings was waived to the facility’s maturity date. 
Further detail is provided in note 20.

At the end of the reporting period, the Group had approximately £520m of available liquidity, including cash of £185m and committed undrawn 
revolving credit facilities of £150m, as well as a further £175m available to be drawn down under the CCFF. 

The following are the remaining contractual maturities of financial liabilities at the reporting date. 

Non-derivative financial liabilities 

Bank loans

Covid Corporate Financing Facility (CCFF)

US Private Placement notes

Lease liabilities

Trade and other payables

Derivative financial liabilities

Interest rate swaps used for hedging

Non-derivative financial liabilities

Bank loans

Finance lease liabilities

US Private Placement notes

Trade and other payables

Derivative financial liabilities

Interest rate swaps used for hedging

Carrying
amount
£m

Contractual
cash flows
£m

(411.3)

(123.9)

(341.1)

(1,349.3)

(380.0)

(435.2)

(125.0)

(454.6)

(1,429.3)

(380.0)

(5.1)

(4.6)

(2,610.7)

(2,828.7)

Carrying
amount
£m

Contractual
cash flows
£m

(471.6)

(1.2)

(243.9)

(532.8)

(530.5)

(1.4)

(366.5)

(532.8)

(4.6)

(4.6)

(1,254.1)

(1,435.8)

1 year
or less
£m

(42.6)

(125.0)

(16.4)

(294.3)

(376.0)

(2.4)

(856.7)

1 year
or less
£m

(136.2)

(0.8)

97.0

(529.7)

(1.4)

(571.1)

2020

1 to 
<2 years
£m

(362.9)

–

(14.3)

(257.8)

(0.8)

(2.1)

(637.9)

2019

1 to
<2 years
£m

(37.9)

(0.3)

(13.6)

(3.1)

(1.7)

(56.6)

2 to 
<5 years
£m

>5 years 
£m

(20.2)

–

(39.1)

(594.8)

(0.1)

(9.5)

–

(384.7)

(282.4)

(3.1)

–

–

(654.2)

(679.7)

2 to 
<5 years
£m

(356.4)

(0.3)

(40.7)

–

(1.5)

(398.9)

>5 years
£m

–

(409.2)

–

–

(409.2)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020145

Market risk
Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates, will affect the Group‘s income or the 
value of its holdings of financial instruments. These are discussed further below.

Currency risk
Although the functional currency of the Group is Sterling, the Group‘s operating cash flows are transacted in a number of different currencies. 
The Group‘s policy in managing this financial currency risk is to use foreign currency denominated borrowings to ensure that interest costs 
arise in currencies that reflect the operating cash flows, thereby minimising net cash flows in foreign currencies. As the mix of foreign currency 
cash flows generated by the business changes over time, there may be a requirement to restructure borrowings (via financial instruments or 
other treasury products) to maintain this hedge. The Board reviews financial currency risk at least once a year.

The currency profile of the cash balances of the Group at 30 September 2020 was as follows:

Cash at bank and in hand

Sterling

Other currencies

2020
£m

21.5

163.5

185.0

2019
£m

86.5

146.8

233.3

The Group uses currency denominated borrowings to hedge the exposure of a portion of its net investment in overseas operations (with non-
Sterling functional currency) against changes in value due to changes in foreign exchange rates. An economic relationship has been identified 
as both the net investment in overseas operations, and the currency denominated borrowings used as the related hedging instrument, are 
subject to currency risk, and changes in foreign exchange rates would cause their values to move in opposite directions .

As at 30 September 2020, the fair value of bank loans and US Private Placement debt used as hedging instruments was £545.3m 
(2019: £447.5m). Of this, £213.7m was in respect of Euro exposure, £274.9m in respect of the US Dollar exposure, £32.2m in respect of Norwegian 
Krone exposure and £24.5m for Swedish Krona exposure. This increased during the year due to the issuance of US Private Placement debt where 
the equivalent of £101.8m was drawn in non-Sterling currencies (see note 20 for details).

There were no reclassifications from foreign currency translation reserve and net investment hedge ineffectiveness was £nil during the year. 

No sensitivity analysis is provided in respect of currency risk as the Group‘s currency exposure mainly relates to translation risk  
as discussed above.

Interest rate risk
The Group has entered into a series of interest rate swaps in order to hedge its interest rate exposure from its variable rate term loan facilities. 
The impact of all of these transactions is reflected in the table below.

The interest rate and currency profile of the Group‘s bank loans at 30 September 2020, after taking into account interest rate swaps and 
before adjustments for unamortised bank fees of £3.6m (2019: £5.0m) and government grants of £4.3m (2019: £nil) received in the form of 
beneficial interest rates, was as follows:

Currency

Sterling

Euro

US Dollar

Swedish Krona

Norwegian Krone

Swiss Franc

Indian Rupee

Floating-rate liabilities

Fixed-rate liabilities

Total

2020
£m

(43.2)

(60.1)

(8.5)

(7.7)

(10.1)

–

(1.6)

2019
£m

(132.1)

(39.2)

(7.2)

(5.9)

(8.7)

–

(1.7)

2020
£m

(262.2)

(186.3)

(266.3)

(16.8)

(22.2)

(0.4)

–

2019
£m

(145.8)

(169.6)

(173.3)

(17.6)

(26.1)

–

–

2020
£m

(305.4)

(246.4)

(274.8)

(24.5)

(32.3)

(0.4)

(1.6)

2019
£m

(277.9)

(208.8)

(180.5)

(23.5)

(34.8)

–

(1.7)

(131.2)

(194.8)

(754.2)

(532.4)

(885.4)

(727.2)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements146

29. Financial instruments continued
Interest rate swaps
All interest rate swap contracts exchanging floating-rate interest amounts for fixed interest amounts are designated as cash flow hedges to 
reduce the Group‘s cash flow exposure resulting from variable interest rates on borrowings. An economic relationship between the interest 
rate swaps and floating-rate liabilities has been identified, as both are subject to changes in interest rates that would cause their values to 
move in opposite directions. The interest rate swaps and the interest payments on the loan occur simultaneously and the amount accumulated 
in equity is reclassified to the income statement over the period that the floating rate interest payments on debt affect the income statement.

The fair value of the interest rate swaps was £5.1m as at 30 September 2020 (2019: £4.6m).

In 2020, a charge of £1.8m (2019: charge of £5.9m) was recognised in other comprehensive income representing the effective portion of 
changes in the fair value of the interest rate swaps in the year. There was no ineffectiveness recognised in the income statement in either year.

In 2020, a credit of £1.6m (2019: credit of £3.8m) in other comprehensive income arose on the reclassification of the cumulative changes in fair 
value of the interest rate swaps to the income statement (see note 9).

Sensitivity analysis
A change of 50 basis points in interest rates at the balance sheet date would have increased/(decreased) equity by the amounts in the table 
below. This is driven by changes in the carrying value of derivative financial instruments. At 30 September 2020, these were in fully effective 
hedge relationships and the movement would have had no impact on the income statement.

This calculation assumes that the change occurred at the balance sheet date and has been applied to risk exposures existing at that date. 
In addition, all other variables, in particular, foreign currency rates, have been assumed to remain constant.

Equity

Increase

Decrease

2020 
£m

2.2

(2.3)

2019
£m

3.8

(3.8)

(e) Capital management
The Group‘s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain future 
development. The Group‘s capital is represented by the share capital and reserves (as set out in note 25), retained earnings, and net debt (see 
below). The funding requirements of the Group are met by a mix of long-term borrowings, medium-term borrowings, short-term borrowings 
(under its RCF) and available cash. 

In May 2020 the Group secured an arrangement from its lending group of banks and US Private Placement noteholders to waive existing 
financial covenants covering the two testing periods to 30 September 2020 and 31 March 2021. It has been agreed that these covenant tests 
will be replaced by between now and 30 September 2021 by two new covenant tests, each tested monthly, with the first of these based on 
SSP demonstrating a minimum level of liquidity and the second based on the Group not exceeding a maximum level of debt. 

Subsequent to the year end, the Group also agreed further covenant waivers covering the twelve months to September 2021. As was the 
case with the covenant amendments agreed in May, the existing financial covenant testing leverage has been waived, to be replaced between 
September 2021 and March 2022 by the two new covenants testing minimum liquidity and maximum net debt. An additional new covenant will 
also apply during this six month period, testing minimum EBITDA thresholds for the six months ending 30 September 2021 and 31 December 
2021. Modified interest cover tests (calculated on a last six months basis) will also be applied at these two testing dates.

As mentioned in the review of liquidity risk, the Group implemented a number of actions in response to the Covid-19 pandemic. These included 
equity placings in March and June in order to raise cash proceeds, while also allowing investors to reinvest their 2019 dividend payment into 
new shares to retain cash in the business. The Group’s share buyback scheme was suspended, and no dividend payment has been proposed for 
the 2020 financial year.

30. Commitments
Capital commitments at the end of the financial year, for which no provision has been made, are as follows:

Contracted for but not provided

2020
£m

47.3

2019
£m

62.5

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020147

31. Related parties
Related party relationships exist with the Group‘s subsidiaries, associates (note 15), key management personnel, pension schemes (note 23) 
and employee benefit trust (note 25).

Subsidiaries
Transactions between the Company and its subsidiaries, and transactions between subsidiaries, have been eliminated on consolidation 
and are not disclosed in this note. Where the Group does not own 100% of its subsidiary, significant transactions with the other investors in 
the non-wholly owned subsidiary (‘investor’), other than those listed in note 25, are disclosed within this note (in the table below). Sales and 
purchases with related parties are made at normal market prices.

Associates
Significant transactions with associated undertakings during the year, other than those included in note 15, are included in the table below.

Related party transactions

Purchases from related parties1

Management fee income

Other income 

Other expenses2

Amounts owed by related parties at the end of the year

Amounts owed to related parties at the end of the year

Operating lease commitments 

2020
£m

(1.7)

2.2

1.1

(11.2)

3.6

(6.1)

–

2019
£m

(3.0)

2.6

1.6

(14.2)

10.1

–

(18.5)

1  The majority of purchases from related parties relates to purchases from The Minor Food Group PCL (£0.9m; 2019: £0.9m) which owns 51% of Select 

Service Partner Co. Limited.

2  The majority of other expenses relate to £11.2m rent from Midway Partnership LLC (2019: £8.9m concession fees with various parties).

Bank guarantees
The Group has provided a number of guarantees to third parties and has given guarantees to partners of consolidated non-wholly owned 
subsidiaries in respect of obligations of its non-wholly owned subsidiaries, relating to, for example, concession agreements, franchise 
agreements and financing facilities. In addition, certain subsidiaries benefit from guarantees provided by the Group‘s non-controlling interest 
partners to similar third parties (in respect of obligations of the subsidiaries). These guarantees are consistent with those provided in the 
normal course of business in respect of the Group‘s wholly owned subsidiaries. At 30 September 2020 the value of these guarantees was 
£119.0m. The Group does not expect these guarantees to be called on and as such no liability has been recognised in the financial statements.

Remuneration of key management personnel
The remuneration of key management personnel of the Group is set out below in aggregate for each of the categories specified in IAS 
24 ‘Related Party Disclosures‘. The Group considers key management personnel to be the Chief Executive Officer, Chief Financial Officer, 
Non- Executive Directors and the Group Executive Committee.

Short-term employee benefits

Post-employment benefits

Share-based payments

2020
£m

(5.0)

(0.6)

(0.8)

(6.4)

2019
£m

(6.5)

(0.4)

(1.5)

(8.4)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
148

32. Business combinations
Business combinations 2019/2020
During the year ended 30 September 2020, the Group purchased 100% of the share capital of two companies and the trade and assets 
comprising part of the business of two other companies for a total consideration, net of cash and cash equivalents acquired, of £21.5m. 
These transactions were deemed to be business combinations within the scope of IFRS 3 ‘Business Combinations’.

A summary of the details of these acquisitions are shown in the table below:

Business/Company

Land’s End Pasty 

Red Rock’s F&B business in Melbourne airport

WA Airport Hospitality Pty Ltd

Station Food GmbH

Acquisition method

Sector

Country

Acquisition date 

Trade and assets

Trade and assets

Share capital

Share capital

Rail

Air

Air

Rail

UK

1 October 2019

Australia

23 December 2019

Australia

Germany

23 January 2020

29 February 2020

The acquisitions are in line with the Group’s strategy to grow its geographic footprint and expand its operations in the UK, Australia 
and Germany. 

These acquisitions are individually not material but are material in aggregate. 

A summary of the aggregate effect of acquisitions completed in 2020 are shown below: 

Property, plant and equipment

Right-of-use assets

Inventories

Trade and other receivables

Cash

Trade and other payables

Lease liabilities 

Fair value of the assets acquired

Goodwill

Cash consideration

Reconciliation of consideration to the consolidated cash flow statement:

Cash consideration

Less: cash and cash equivalents acquired

Cash consideration, net of cash and cash equivalents acquired

£m

9.8

24.1

0.3

0.6

1.0

(2.1)

(24.1)

9.6

12.9

22.5

22.5

(1.0)

21.5

The Board believes that the excess consideration paid over fair value of the net identifiable assets is best considered as goodwill 
on acquisition, representing the operating synergies, derived from adding scale and other benefits to our local existing operations. 
Goodwill recognised is not deductible for tax purposes.

For the year ended 30 September 2020, the acquisitions in aggregate contributed £6.6m to revenue and £2.7m to operating losses from the 
dates of acquisition. If the acquisitions had occurred at the beginning of the year, their contribution to revenue and operating loss would have 
been £16.0m and £3.3m respectively. 

Total transaction costs and expenses incurred of £0.6m have been included in other overheads within the income statement and primarily 
related to professional fees for reviews and due diligence of these deals. 

Business combinations 2018/2019
The Group made no material, individual or in aggregate, business combinations during the year ended 30 September 2019. 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS CONTINUEDSSP Group plc Annual Report and Accounts 2020149

33. Post balance sheet event
In December 2020, SSP Financing Limited secured an agreement from its lending group of banks and US private placement note holders to 
waive the net debt cover financial covenant for the testing period covering the twelve months to 30 September 2021. Please refer to going 
concern section on page 106 for further details.

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements150

COMPANY BALANCE SHEET
As at 30 September 2020

Fixed assets

Investments

Current assets

Debtors due within one year

Liabilities falling due within one year

Creditors

Net current (liabilities)/assets

Net assets

Capital and reserves 

Called up share capital

Share premium account

Treasury shares

Capital redemption reserve

Merger relief reserve

Profit and loss account

Total equity shareholders‘ funds

Notes

35

36

37

38

38

38

38

38

38

2020 
£m

947.8

947.8

2019
£m

946.1

946.1

98.5

0.3

(10.1)

88.4

1,036.2

5.8

472.7

(1.7)

1.2

206.9

351.3

1,036.2

(90.7)

(90.4)

855.7

4.8

461.2

–

1.2

–

388.5

855.7 

These financial statements were approved by the Board of Directors on 16 December 2020 and were signed on its behalf by:

Jonathan Davies
Chief Financial Officer

Registered number: 5735966

SSP Group plc Annual Report and Accounts 2020 
 
 
 
151

COMPANY STATEMENT OF CHANGES IN EQUITY
As at 30 September 2020

At 1 October 2018

Profit for the year

Issue of ordinary shares under share 
option schemes

Share-based payments

At 30 September 2019

Loss for the year

Equity issue

Share buyback

Dividends paid to equity shareholders 
(note 38)

Share-based payments

At 30 September 2020

Share
capital
£m

4.8

Share
premium
£m

461.2

–

–

–

4.8

–

1.0

–

–

–

–

–

–

461.2

–

11.5

–

–

–

Capital
redemption
reserve
£m

Merger
 relief
reserve
£m

Treasury 
shares
£m

Profit and
loss account
£m

1.2

–

–

–

1.2

–

–

–

–

–

–

–

–

–

–

–

206.9

–

–

–

–

–

–

–

–

–

–

(1.7)

–

–

Total
equity
£m

811.7

236.6

(200.8)

8.2

855.7

(12.4)

219.4

(1.7)

(26.8)

2.0

1,036.2

344.5

236.6

(200.8)

8.2

388.5

(12.4)

–

–

(26.8)

2.0

351.3

5.8

472.7

1.2

206.9

(1.7)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements152

NOTES TO COMPANY FINANCIAL STATEMENTS

34. Accounting policies
SSP Group plc (the Company) is a company incorporated in the UK.

These statements present information about the Company as an individual undertaking and not about its Group. The separate financial 
statements are presented as required by the Companies Act 2006.

Basis of preparation
These financial statements have been prepared in accordance with Financial Reporting Standard 101 Reduced Disclosure Framework  
(FRS 101) under the historical cost accounting rules.

As permitted by FRS 101, the Company has taken advantage of the following disclosure exemptions:

•  the cash flow statement and related notes;
•  disclosures in respect of transactions with wholly owned subsidiaries;
•  disclosures in respect of capital management;
•  disclosures required by IFRS 13 ‘Fair Value Measurement‘ and IFRS 7 ‘Financial Instrument Disclosures‘; and
•  the effects of new but not yet adopted IFRSs.

Where relevant, equivalent disclosures have been given in the consolidated financial statements. The principal accounting policies adopted 
are the same as those set out in note 1 to the consolidated financial statements except as noted below. The following accounting policies have 
been applied consistently in dealing with items which are considered material in relation to the Company‘s balance sheet and related notes.

The Company uses Sterling as its presentational and functional currency and all values have been rounded to the nearest £0.1m unless 
otherwise stated.

Under Section 408 of the Companies Act 2006, the Company is exempt from the requirement to present its own income statement. The loss 
for the financial year (2019: profit) is disclosed in note 38 to these accounts. The Company has no other recognised gains or losses in the 
current or preceding year and, therefore, no statement of comprehensive income is presented.

Going concern
SSP Group plc is the ultimate parent company of the SSP Group. The Board has reviewed the Group’s trading forecasts, incorporating the 
impact on SSP of Covid-19, as part of the Group’s adoption of the going concern basis, in which context the Directors have reviewed cash flow 
forecasts prepared for a period of 16 months from the date of approval of these financial statements, with a number of different scenarios 
considered. Having carefully reviewed these forecasts, the Directors have concluded that it is appropriate to adopt the going concern basis of 
accounting in preparing these financial statements for the reasons set out below. See pages 42 and 43 for consideration of the Group‘s going 
concern basis.

Investments
Investments in subsidiaries are stated at cost less provision for impairment losses.

Impairment 
The carrying values of the Company‘s assets are reviewed for impairment when events or changes in circumstances indicate that the 
carrying amount of the fixed asset may not be recoverable. If any such indication exists, the asset‘s recoverable amount is estimated. 
An impairment loss is recognised whenever the carrying amount of an asset exceeds its recoverable amount. When a subsequent event or 
change in circumstances causes the recoverable amount of an asset to increase, the decrease in impairment loss is reversed through the 
income statement.

Taxation
The charge for taxation is based on the results for the year and takes into account taxation deferred because of temporary differences 
between the treatment of certain items for taxation and accounting purposes. Tax is recognised in the profit and loss account except where 
it relates to items taken directly to equity, in which case it is recognised in equity. Deferred tax is recognised in respect of all temporary 
differences between the treatment of items for taxation and accounting purposes which have arisen but not reversed by the balance sheet 
date, except as otherwise required by FRS 101. 

Deferred tax assets are recognised to the extent that it is regarded as more likely than not that they will be recovered.

Share-based payment compensation
The Company has granted equity-settled share awards to Group employees. Equity-settled awards are measured at fair value at grant date. 
The fair value of awards granted to employees of the Company is expensed on a straight-line basis over the vesting period, based on the 
Company‘s estimate of the number of shares that will actually vest. The cost of awards to employees of subsidiary undertakings is accounted 
for as an additional investment.

SSP Group plc Annual Report and Accounts 2020153

35. Investments in subsidiary undertakings 

Cost 

At 1 October 2019

Additions

At 30 September 2020

Net book value

At 30 September 2020

At 30 September 2019

Shares in Group 
undertaking 
£m

946.1

1.7

947.8

947.8

946.1

Impairment
The Directors have assessed whether the Company‘s fixed asset investments require impairment under the accounting principles set out in 
FRS 101. In making this assessment, the relationship between the Company’s market capitalisation and the carrying value of its investments 
has been considered, in addition to the disruption attributable to the Covid-19 pandemic and the effect of this on future trading. 

The assessment did not result in any impairment in 2020 (2019: £nil). 

36. Debtors

Due within one year

Amount receivable from Group undertakings

Other debtors

Deferred taxation

37. Creditors

Due within one year

Amounts payable to Group undertakings

Accruals and deferred income

Trade and other payables

Other taxation and social security

2020
£m

97.9

0.4

0.2

98.5

2020
£m

(2.6)

(3.9)

(0.6)

(3.0)

(10.1)

2019
£m

–

0.1

0.2

0.3

2019
£m

(84.4)

(2.6)

(0.8)

(2.9)

(90.7)

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements 
154

NOTES TO COMPANY FINANCIAL STATEMENTS CONTINUED

38. Capital and reserves
Share capital and share premium

Issued, called up and fully paid:

Ordinary shares of £0.01085 each

At 30 September 2019

Ordinary shares issued as part of the March equity placement

Ordinary shares issued as part of the June equity placement

Ordinary shares issued in relation to the Group’s share incentive plans

Effect of the share buyback

At 30 September 2020

Comprised of:

Issued, called up and fully paid:

Ordinary shares of £0.01085 each

Reserves

At 1 October 2018

Profit for the year

Dividends paid to equity shareholders

Share-based payments

At 30 September 2019

Loss for the year

Excess of proceeds over share capital of the March 2020 equity 
placement, net of fees incurred

Effect of the share buyback

Dividends paid to equity shareholders

Share-based payments

At 30 September 2020

Number of 
shares

Share 
capital
£m

Share
premium
£m

444,852,520

86,499,459

3,475,388

3,032,564

(263,499)

4.8

1.0

–

–

–

461.2

0.8

10.7

–

–

537,596,432

5.8

472.7

537,596,432

5.8

472.7

Treasury 
shares 
£m

Capital
redemption
reserve 
£m

Merger
relief
reserve 
£m

Profit and
loss account
£m

–

–

–

–

–

–

–

(1.7)

–

–

(1.7)

1.2

–

–

–

1.2

–

–

–

–

–

–

–

–

–

–

–

206.9

–

–

–

1.2

206.9

344.5

236.6

(200.8)

8.2

388.5

(12.4)

–

–

(26.8)

2.0

351.3

Total
£m

345.7

236.6

(200.8)

8.2

389.7

(12.4)

206.9

(1.7)

(26.8)

2.0

557.7

Capital redemption reserve
The capital redemption reserve relates to the cancellation of the deferred ordinary shares in 2015.

Merger relief reserve
On 25 March 2020 the Company undertook an equity placement which was effected by the Company’s placing agent subscribing for shares in 
a subsidiary of the Company for an amount broadly equal to the proceeds of the placing, and then transferring those shares to the Company in 
exchange for the allotment of the Company’s new shares to investors.

The excess of the gross proceeds raised over the nominal value of the shares issued of £215.5m, and the issue costs and other related 
fees incurred from the placing of £7.6m, are both netted and recorded in the merger relief reserve, in accordance with Section 612 of the 
Companies Act 2006.

Profit and loss account
The Company‘s loss for the financial year was £12.4m (2019: profit of £236.6m).

Dividends

Interim dividend paid in the year of £nil per share (2019: 5.8p)

Special dividend paid in the year of £nil per share (2019: 32.1p)

Prior year final dividend of 6.0p per share paid in the year (2019: 5.4p)

2020
£m

–

–

(26.8)

(26.8)

2019
£m

(25.8)

(149.8)

(25.2)

(200.8)

The prior year final dividend of 6.0p per share was approved at the Group’s Annual General Meeting in February 2020 and was paid in June 
2020 for a total payment of £26.8m. No dividend for the 2020 financial year is proposed.

SSP Group plc Annual Report and Accounts 2020 
 
 
155

39. Employee share plans
Awards over shares of the Company have been granted to employees of the Company under the Performance Share Plan (PSP) and the UK 
Share Incentive Plan (UK SIP). 

Details of the terms and conditions of each share-based payment plan and of the Group‘s TSR comparator group are given in the Annual Report 
on Remuneration on pages 73 and 75.

PSP

Outstanding at 1 October 2019

Granted during the year

Exercised during the year

Lapsed during the year

Outstanding at 30 September 2020

Exercisable at 30 September 2020

Weighted average remaining contracted life (years)

Weighted average fair value of awards granted in the year (£)

Expense recognised for the year (£m)

The exercise price for the PSP is £nil.

Information on awards granted in the year can be found in note 26 to the Group accounts.

UK SIP
See note 26 to the Group accounts for information on awards granted under the UK SIP in 2020.

2020 
Number of 
shares

2019
Number of 
shares

1,605,885

2,516,276

582,880

450,418

(729,984)

(990,897)

(15,093)

(369,912)

1,443,688

1,605,885

157,643

61,584

1.3

5.81

0.4

0.9

5.12

2.0

40. Directors‘ remuneration
The remuneration of the Directors of the Company is disclosed in note 31 to the Group accounts and in the Annual Report on Remuneration on 
on pages 68 and 72. Details of PSP awards made to Executive Directors are given on page 70.

41. Related parties
The Company has identified the Directors of the Company and the Group Executive Committee as related parties for the purpose of FRS 101. 
Details of the relevant relationships with these related parties are disclosed in note 31 to the Group accounts.

The Company has no transactions with or amounts owed to or from subsidiary undertakings that are not 100% owned either directly by the 
Company or by its subsidiaries. 

42. Contingent liabilities
The Company is a member of a VAT group and consequently is jointly liable for the VAT group‘s liability. At 30 September 2020 the VAT group 
was in a repayment position, therefore the Company‘s contingent liability was £nil (2019: £4.4m).

In addition, the Company is a guarantor for the Group’s bank facilities, CCFF and US Private Placement borrowings. The borrowings under the 
facilities at 30 September 2020 were £885.4m (2019: £725.5m). 

The Company has also provided guarantees in relation to certain operating liabilities of operating subsidiaries. All such liabilities are expected 
to be paid by the relevant subsidiary in the normal course of business.

43. Other information
The fee for the audit of the Company‘s annual financial statements was £0.4m (2019: £0.2m).

The average number of persons employed by the Company (including Directors) during the year was 68 (2019: 60).

Total staff costs (excluding charges for share-based payments) were £8.9m (2019: £14.4m).

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceStrategic ReportFinancial statements156

NOTES TO COMPANY FINANCIAL STATEMENTS CONTINUED

44. Group companies
In accordance with Section 409 of the Companies Act 2006, a full list of subsidiaries, associates and other investments (held directly and 
indirectly by the Company) at the year end are as disclosed below.

Group companies included in the consolidation are those companies controlled by the Group. Control exists when the Group has the power to 
direct the activities of an entity so as to affect the return on investment. In certain cases an entity may be consolidated when the percentage of 
shares held may be less than 50% as the Group has the power to control such activities. 

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

Name

China

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

Part A – Subsidiaries

Name

Subsidiaries (all of which are included 
in the Group consolidation):

Australia

SSP Australia Airport Concessions Pty Ltd
Level 3, 69 Christie Street, St Leonards, NSW 2065, 
Australia

Holding 
company

SSP Australia Airport F&B Pty Ltd
Level 3, 69 Christie Street, St Leonards, NSW 2065, 
Australia

SSP Australia Catering Pty Limited3
Level 3, 69 Christie Street, St Leonards, NSW 2065, 
Australia

WA Airport Hospitality Pty Limited
Level 3, 69 Christie Street, St Leonards, NSW 2065, 
Australia

Austria

SSP Österreich GmbH
Office Park 3/Top 144, 1300 Wien-Flughafen, Austria

Bahrain

SSP Bahrain WLL
Falcon Tower, Office 614. Building No 60, Road 1701,
Block 317, Diplomatic Area, Manama, 
Kingdom of Bahrain

Belgium

Rail Gourmet Belgium NV
Prins Bisschopssingel, 36-3 B-3500, Belgium

Rail Gourmet Services Belgium NV
Prins Bisschopssingel, 36-3 B-3500, Belgium

Inactive 
company

Inactive 
company

SSP Aérobel SPRL
Rue des Frères Wright, 8 Boite 12, 6041 Charleroi, 
Belgium

SSP Belgium SPRL
Korte Ambachtstraat 4, 9860, Oosterzele, Belgium

Bermuda

Bermuda Travel Concessions, LLC
4 Burnaby Street, Hamilton, Bermuda HM 11

Inactive 
company

Brazil

SSP DFA Restaurantes Brasil Ltda
Avenida das Américas, 3434, Building 02, Office 301, Zip 
Code 22.640-102

Cambodia

Select Service Partner (Cambodia) Limited
No 4B, Street Vat Ang Taming, Sangkat Kakab,  
Khan Poh Sen Chey, Phnom Penh

Inactive 
company

49%1.7

Canada

SSP Canada Airport Services Inc.
30th Floor, 360 Main Street, Winnipeg MB R3C 4G1, 
Canada

SSP Canada Food Services Inc.
McLachlan Brown Anderson Solicitors, 938 Howe 
Street,10th Floor, Vancouver BC V6Z 1N9, Canada

SSP Québec Food Services Inc.
2200-1010 rue Sherbrooke O Montréal (Québec) 
H3A2R7, Canada

Select Service Partner Hainan Co. Limited6
2/F, Departure Halls, Passenger Terminal Building, 
Haikou Meilan International Airport, Hainan,  
Haikou 571126, China

SSP Shanghai Co. Limited6
Intl Airside and Intl Departure Area Landside, 3/F, 
Pudong Int’l Airport Terminal, No.6000, Yingbin Road, 
Pudong New District, Shanghai, China

Cyprus

SSP Catering Cyprus Limited
67 Limassol Avenue, Vision Tower 1st Floor, 2121 
Aglantzia, Nicosia, Cyprus, P.O.Box 14144, CY-2154 
Aglantzia, Nicosia, Cyprus

SSP Louis Airport Restaurants Limited
67 Limassol Avenue, Vision Tower 1st Floor, 2121 
Aglantzia, Nicosia, Cyprus, P.O.Box 14144, CY-2154 
Aglantzia, Nicosia, Cyprus

Denmark

Monarch A/S
Lufthavnsboulevarden 14, 1. sal, 2770, Kastrup, 
Denmark

Select Service Partner Denmark A/S
Lufthavnsboulevarden 14, 1. sal, 2770, Kastrup, 
Denmark

SSP Denmark Financing ApS
Lufthavnsboulevarden 14, 1. sal, 2770, Kastrup, 
Denmark

Egypt

SSP Egypt JSC
Cairo International Airport, Airmall Building, 1st Floor, 
Cairo, Egypt

Estonia

Select Service Partner Eesti A/S
Veerenni 38, Tallinn 10 138, Estonia

Holding and 
Management 
Services 
company

Holding 
company

60%

Holding 
company

51%

51%

Finland

Select Service Partner Finland Oy
Helsinki Airport, Vantaa, FI-01530, Finland

50%1

France

Bars et Restaurants Aéroport Lyon Saint Exupéry SAS
Immeuble l’Arc, BP 197, Lyon Saint Exupéry Aéroport, 
69125, Lyon, France

Les Buffets Boutiques et Services des Autoroutes  
de France SNC
5, rue Charles de Gaulle, Immeuble Equalia 94140, 
Alfortville, France

Inactive 
company

Select Service Partner SAS
5, rue Charles de Gaulle, Immeuble Equalia 94140, 
Alfortville, France

SSP Aéroports Parisiens SASU
5, rue Charles de Gaulle, Immeuble Equalia 94140, 
Alfortville, France

16

SSP France Financing SAS
Immeuble le Virage, 5, Allée Marcel Leclerc, CS60017 
13417 Marseille Cedex 08, France

Holding 
company

SSP Group plc Annual Report and Accounts 2020Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

Name

Malaysia

Select Service Partner Malaysia SDN BHD
C-2-3A, TTDI Plaza, Jalan Wan Kadir 3,
Taman Tun Dr Ismail, 60000 Kuala Lumpur

Mauritius

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

157

Name

SSP Paris SASU
5, rue Charles de Gaulle, Immeuble Equalia 94140, 
Alfortville, France

SSP Province SAS
5, rue Charles de Gaulle, Immeuble Equalia 94140, 
Alfortville, France

Germany

SSP Deutschland GmbH
The Squaire 24, 60549 Frankfurt am Main, Germany

SSP Financing Germany GmbH
The Squaire 24, 60549 Frankfurt am Main, Germany

Holding 
company

Station Food GmbH
The Squaire 24, 60549 Frankfurt am Main, Germany

Greece

Select Service Partner Restaurants Hellas SA
Athens International Airport, Building 17 
Office 2/06-01, 190 19 Spata, Greece

Hong Kong

Select Service Partner Asia Pacific Limited
Unit 1702-05, Wing On Kowloon Center,  
345 Nathan Road, Yau Ma Tei, Kowloon,
Hong Kong, S.A.R. China

Select Service Partner Hong Kong Limited
Unit 1702-05, Wing On Kowloon Center,  
345 Nathan Road, Yau Ma Tei, Kowloon,
Hong Kong

SSP China Development Limited6
Unit 1702-05, Wing On Kowloon Center,  
345 Nathan Road, Yau Ma Tei, Kowloon,
Hong Kong

Hungary

SSP Hungary Catering Kft
Liszt Ferenc International Airport, Terminal 2B,
1185 Budapest, Hungary

India

BLR Lounge Services Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate,  
Dr. Annie Besant Road, Worli, Mumbai, 400018 India

Mumbai Airport Lounge Services Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate,  
Dr. Annie Besant Road, Worli, Mumbai, 400018 India

Travel Food Services Chennai Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate,  
Dr. Annie Besant Road, Worli, Mumbai, 400018 India

Travel Food Services (Delhi) Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate,  
Dr. Annie Besant Road, Worli, Mumbai, 400018 India

Travel Food Services (Delhi Terminal 3) Private 
Limited
New Udaan Bhawan, Opposite Terminal 3, IGI Airport, 
New Delhi, 110 037, India

Travel Food Services Kolkata Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate,  
Dr. Annie Besant Road, Worli, Mumbai, 400018 India 

Travel Food Services Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate,  
Dr. Annie Besant Road, Worli, Mumbai, 400018 India

Ireland

Holding and 
Management 
Services 
company

Holding 
company

3

34.3%10

21.756%1,15

49%1,10

49%1,10

29.4%1,11

49%1,10

RG Onboard Services (Ireland) Limited
6th Floor, 2 Grand Canal Square, Dublin 2, Ireland

Inactive 
company

Select Service Partner Ireland Limited
6th Floor, 2 Grand Canal Square, Dublin 2, Ireland

Israel

Select Service Partner Israel Ltd
Derech Menachem Begin 132, Azrieli One Center, Round 
Building, 6701101, Tel Aviv, Israel

Luxembourg

SSP Luxembourg SA
Aeroport de Luxembourg, L-1110 Luxembourg

Travel Food Services Global Private Ltd
Intercontinental Trust Limited, Level 3,  
Alexander House, 35 Cybercity, Ebene, Mauritius

Inactive 
company

49%1,10

Holding 
company

Netherlands

Rail Gourmet Netherlands BV
Herikerbergweg 238, Luna ArenA, 
1101 CM Amsterdam, the Netherlands

SSP Nederland BV
Leidseveer 2, 3511 SB, Utrecht, Netherlands

Norway

Rail Gourmet Togservice Norge AS6
Tøyenbekken 21, Oslo, 0188, Oslo, Norway

Select Service Partner AS
Henrik Ibsens veg 7, 2060 Gardermoen, Norway

SSP Norway Financing AS
Henrik Ibsens veg 7, 2060 Gardermoen, Norway

Holding 
company

Oman

Gourmet Foods LLC
PO Box 3340, Ruwi, Sultanate of Oman, 112, Oman

Holding 
company

24.01%1,12

Philippines

Select Service Partner Philippines Corporation
JME Building No. 35, Calbayog Street, Barangay, 
Highway Hills, City of Mandaluyong, NCR, Second 
District, Philippines

SSP-Mactan Cebu Corporation6
Terminal 1 Mactan Cebu International Airport,  
Pusok, Lapu-Lapu City, Cebu 6015, Philippines

Russia

Holding 
company

52%

26%1,8

Select Service Partner Russia LLC6
141400, Moscow region, Khimki,  
Sheremetyevo Airport, Premises 3, Russia

Inactive 
company

Singapore

Select Service Partner (Singapore) Pte Limited
112 Robinson Road, #05-01, 068902, Singapore

Spain

Foodlasa, SLU
Camino de la Zarzuela, 19-21, 2ª plta., 28023,  
Madrid, Spain

Select Service Partner SAU
Camino de la Zarzuela, 19-21, 2ª plta., 28023,  
Madrid, Spain

Select Service Partner Spain Financing SLU
Camino de la Zarzuela, 19-21, 2ª plta., 28023,  
Madrid, Spain

SSP Airport Restaurants SLU
Camino de la Zarzuela, 19-21, 2ª plta., 28023,  
Madrid, Spain

Holding 
company

Inactive 
company

Holding 
company

49%1

Sweden

Scandinavian Service Partner AB
Arlanda Airport, P.O Box 67, S-19045, Stockholm 
Arlanda, Sweden

SSP Newco AB
Arlanda Airport, P.O Box 67, S-19045, Stockholm 
Arlanda, Sweden

SSP Sweden Financing AB
Arlanda Airport, P.O Box 67, S-19045, Stockholm 
Arlanda, Sweden

Switzerland

Rail Gourmet Holding AG
Bahnhofstrasse 10, CH-6300, Zug, Switzerland

Holding 
company

Select Service Partner (Schweiz) AG
Shopping center/Bahnhofterminal, 8058 Zurich-
Flughafen, Switzerland, PO Box: Postfach 2472

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsFinancial statementsStrategic Report158

NOTES TO COMPANY FINANCIAL STATEMENTS CONTINUED

44. Group companies continued

Name

Taiwan

SSP Taiwan Limited
1F, No.13, Ln. 84, He 1st Rd, Keelung City, 
Jhongjheng District, 202, Taiwan, Republic of China

Thailand

Select Service Partner Co. Limited6
88 The Parq Building, 11th Fl. Ratchadaphisek Road, 
Klongtoey Subdistrict, Klongtoey District, Bangkok 
Metropolis Thailand

United Arab Emirates

SSP Emirates LLC
Mussafah, SH MBX Area ME11, Building 85, Mezzanine 
floor, Hamed Al-Kurby Building, P.O. Box 133357 Abu 
Dhabi, United Arab Emirates

United Kingdom

Belleview Holdings Limited
Jamestown Wharf, 32 Jamestown Road, London,  
United Kingdom, NW1 7HW
(‘SSP Group Head Office’)

Belleview Limited
SSP Group Head Office

Cretegame Limited23
SSP Group Head Office

Millie’s Cookies (Franchise) Limited
SSP Group Head Office

Millie’s Cookies Limited
SSP Group Head Office

Millies Limited
SSP Group Head Office

Millie’s Cookies (Retail) Limited
SSP Group Head Office

Rail Gourmet Group Limited
SSP Group Head Office

Rail Gourmet UK Holdings Limited
SSP Group Head Office

Rail Gourmet UK Limited
SSP Group Head Office

Select Service Partner Limited
SSP Group Head Office

Select Service Partner Retail Catering Limited
SSP Group Head Office

Select Service Partner UK Limited
SSP Group Head Office

SSP Air Limited
SSP Group Head Office

SSP Asia Pacific Holdings Limited
SSP Group Head Office

SSP Bermuda Holdings Limited
SSP Group Head Office

SSP Euro Holdings Limited
SSP Group Head Office

SSP Financing Limited
SSP Group Head Office

SSP Financing No. 2 Limited
SSP Group Head Office

SSP Financing UK Limited
SSP Group Head Office

SSP Group Holdings Limited
SSP Group Head Office

SSP South America Holdings Limited
SSP Group Head Office

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

49%1

51%21

Inactive 
company

Inactive 
company

Inactive 
company

Inactive 
company

Agency 
company

Inactive 
company

Agency 
company

Holding 
company

Holding and 
Management 
Services 
company

Agency 
company

Inactive 
company

Agency 
company

Holding 
company

Holding 
company

Holding 
company

Holding and 
Treasury 
company

Financing 
company

Holding and 
Management 
Services 
company

Holding 
company

Holding 
company

3

4

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

Inactive 
company

Inactive 
company

Inactive 
company

Inactive 
company

Name

Whistlestop Airports Limited
SSP Group Head Office

Whistlestop Foods Limited
SSP Group Head Office

Whistlestop Operators Limited
SSP Group Head Office

United States of America

ATL Dine and Fly, LLC
1210 Peachtree Street, NE, Atlanta, GA 30361,  
United States

CBC SSP America DAL, LLC
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

CBC SSP America DFW, LLC
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

Creative PTI, LLC
CT Corporation System, 160 Mine Lake Court, 
Suite 200, Raleigh NC 27615-6417, United States

Flavor of ATL, LLC
CT Corporation System, 289 S Culver Street,  
Gwinnett, Lawrenceville GA 30046, United States

Inactive 
company

Harry’s Airport20
111 Monument Circle, Suite 2700, Indianapolis,  
IN 46204, United States

Jackson Airport Concessions, LLC
CT Corporation System, 1200 S. Pine Island Road,
Plantation FL 33324, United States

Select Service Partner LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America AZA, LLC
CT Corporation System, 3800 N Central Avenue, 
Suite 460, Phoenix AZ 85012, United States

SSP America BOS, LLC
CT Corporation System, 155 Federal Street,
Ste 700, Boston MA 02110, United States

SSP America CID, LLC
CT Corporation System, 400 E Court Ave,  
Des Moines IA 50309, United States

Inactive 
company

Inactive 
company

Inactive 
company

SSP America CVG, LLC
306 W Main Street, Suite 512, Frankfort KY 40601 
United States

SSP America DEN, LLC
The Corporation Company, 1675 Broadway – 
Suite 1200, Denver CO 80202, United States

Inactive 
company

Inactive 
company

SSP America DFW, LLC
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

SSP America DFWI, LLC
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

SSP America EWR, LLC
Corporation Trust Centre, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America Gladco, Inc
CT Corporation System, 600 N 2nd Street, Suite 401, 
Harrisburg, PA 17101-1071, United States

SSP America GSP, LLC
2 Office Park Court, Suite 103, Columbia SC 29223, 
United States

SSP America HOU, LLC
1999 Bryan Street, Suite 900, Dallas TX 75201, 
United States 

Inactive 
company

Inactive 
company

49%1

49%1

62.8%17

51%

60%

90%

90%

60%

SSP America Houston, LLC
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

Inactive 
company

SSP America IAH20
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

70.7%

SSP Group plc Annual Report and Accounts 2020159

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

Name

SSP America, Inc.
CT Corporation System, 818 W 7th Street,
Suite 930 Los Angeles, CA 90017, United States

SSP America IND, LLC
150 West Market Street, Suite 800, Indianapolis,
IN 46204, United States

Inactive 
company

SSP America JFK, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America KCGI JFK T7, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America LAX, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America LGA, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801 United States

SSP America MCO, LLC
CT Corporation System, 515 East Park Avenue, 
Tallahassee, FL 32301, United States

SSP America MCO II, LLC
CT Corporation System, 1200 South Pine Island Road, 
Plantation, FL 33324, United States

Inactive 
company

SSP America MDW, LLC
CT Corporation System, 208 SO Lasalle Street, 
Suite 814, Chicago, IL 60604, United States

SSP America Milwaukee, LLC
CT Corporation System 301 S. Bedford Street,
Suite 1, Madison WI 53703, United States

SSP America Minneapolis, LLC
6121 Excelsior Blvd., Suite 101B, St. Louis Park, 
MN 55416, United States

SSP America MSN, LLC
CT Corporation System 301 S. Bedford Street,
Suite 1, Madison WI 53703, United States

SSP America MSP, LLC
1010 Dale Street N, St Paul, MN 55117-5603,  
United States

SSP America MSY, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

Inactive 
company

SSP America OAK, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America OKC, LLC
1833 South Morgan Road, Oklahoma City,  
OK 73128, United States

Inactive 
company

SSP America PDX, LLC
CT Corporation System, 780 Commercial Street SE, 
Suite 100, Salem OR 97301, United States

SSP America PHX, LLC
3800 N. Central Avenue, Suite 460, Phoenix,
AZ 85012, United States

SSP America PHX T3, LLC
3800 N. Central Avenue, Suite 460, Phoenix,
AZ 85012, United States

SSP America PIE, LLC
CT Corporation System, 1200 South Pine Island Road, 
Plantation, FL 33324, United States

SSP America PVD, LLC
450 Veterans Memorial Parkway, Suite 7A,  
East Providence RI 02914 United States

Inactive 
company

SSP America RDU, LLC
CT Corporation System, 160 Mine Lake Court, 
Suite 200, Raleigh NC 27615-6417, United States

SSP America SAN, LLC
CT Corporation System, 818 W 7th Street,
Ste 930 Los Angeles CA 90017, United States

82%

55%

51%

70%

65%

51%

61.5%

51%

90%

80%

65%

80%

77.65%

57.65%

80%

62.8%

70%

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Inactive 
company

Name

SSP America SAT, LLC
1999 Bryan Street, Suite 900, Dallas County,
Dallas TX 75201, United States

SSP America SEA, LLC
CT Corporation System, 711 Capitol Way S,
Ste 204, Olympia, WA 98501-1267, United States

SSP America SEA II, LLC
CT Corporation System, 711 Capitol Way S,
Ste 204, Olympia, WA 98501-1267, United States

Inactive 
company

SSP America Services, Inc, 
820 Bear Tavern Road, West Trenton NJ 08628,  
United States

Management 
Services 
company

SSP America SFO, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America SFO II, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

Inactive 
company

SSP America SJC, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP America SLC, LLC
1108 East South Union Avenue, Midvale, UT 84047, 
United States

Inactive 
company

SSP America SMF, LLC
CT Corporation System, 818 W 7th Street,
Ste 930 Los Angeles CA 90017, United States

SSP America SNA, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

Inactive 
company

SSP America Tampa, LLC
CT Corporation System,1200 S Pine Island Road,  
#250, Plantation FL 33324, United States

SSP America Texas, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

Holding 
company

SSP America Texas, Inc.
CT Corporation System, 1999 Bryan Street, Suite 900, 
Dallas County, Dallas TX 75201-3136, United States

51%

65%

55%

60%

52%

SSP America (USA), LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

Holding 
company

3

SSP D&B DFW, LLC
1999 Bryan Street, Suite 900, Dallas County, 
Dallas TX 75201, United States

SSP Four Peaks PHX, LLC
CT Corporation System, 3800 N Central Avenue,  
Suite 460, Phoenix AZ 85012, United States

SSP Hudson SAT, LLC
1999 Bryan Street, Suite 900, Dallas County, 
Dallas TX 75201, United States

Inactive 
company

60%

69.885%19

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsFinancial statementsStrategic Report160

NOTES TO COMPANY FINANCIAL STATEMENTS CONTINUED

44. Group companies continued

Part B – Associates

Part C – Other Investments

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

50%2

Name

India

KCorp Charitable Foundation22
Shop 1, Floor G, Rashid Mansion, Dr., Annie Besant 
Road, Lotus Junction, Worli, MUMBAI Maharashtra 
400018 India

Notes

*  Ordinary shares includes references to equivalent in other jurisdictions.
1  SSP has control over the relevant activities of these entities including establishing  
  budgets and operating plans, appointment of key management personnel and ongoing  
review of performance and reporting procedures, and as such meets the consolidation  
requirements of IFRS 10 ‘Consolidated Financial Statements’.

2  SSP does not have control as defined by IFRS 10 ‘Consolidated Financial Statements’.
3 
Includes 100% of preference shares.
4  Holding held directly by the Company.
5  This undertaking has a 31 March year end.
6  These undertakings have a 31 December year end.
7  100% of the shares are held by Select Service Partner Co. Limited (Thailand).
8  50% of the shares are held by Select Service Partner Philippines Corporation.
9  49.98% of the shares are held by SSP Louis Airports Restaurants Limited.
10  100% of the shares are held by Travel Food Services Private Ltd.
11  60% of the shares are held by Travel Food Services Private Ltd.
12  49% of the shares are held by Travel Food Services Global Private Ltd.
13  90% of the shares are held by Travel Food Works Private Ltd.
14  49% of the shares are held by Travel Retail Services Private Ltd.
15  44.4% of the shares are held by Travel Food Services Private Ltd.
16  91% of the shares are held by the other shareholder as bare nominee.
17  100% of the shares are held by SSP America RDU, LLC.
18  50% of the Class A shares are held by SSP America, Inc.
19  90% of the shares are held by SSP America PHX, LLC.
20   The principal place of business of the unincorporated entities in the USA is 20408 

Bashan Drive, Suite 300, Ashburn, VA 20147, USA.

21   2% of the shares are held by the other shareholder as bare nominee.
22   This company has no share capital but it has corporate members which include Travel 
Food Services Private Ltd, Travel Food Services Chennai Private Ltd, Travel Food 
Services Kolkata Private Ltd, Travel Food Services (Delhi) Private Ltd and Travel Retail 
Services Private Ltd.

23   This company has changed its name to Procurement 2U Limited effective 

Principal 
activity 
(catering 
and/or retail 
concessions 
unless 
otherwise 
stated)

Class and 
percentage 
of shares 
held (100% 
ordinary 
shares* unless 
otherwise 
stated)

49%

29.988%9

50%2

50% 2

50% 2

21.609%14

21.609%14

21.609%14

21.609%14

25%

49%2

Name

Belgium

Railrest SA6
Rue De France 95, Be-1070 Brussels, Belgium

Cyprus

Cyprus Airports (F&B) Limited
Larnaca International Airport, 6650, Larnaca, Cyprus

Denmark

Motorvejscenterselskabet af 1990 A/S
c/o Circle K Danmark A/S, Borgmester Christiansens 
Gade 50, 2450 København SV

France

Epigo SAS
Continental Square I, Batiment Uranus, 3 place de 
Londres, Aeroport Paris-Charles de Gaulle, 93290, 
Tremblay-en-France, France

Epigo Présidence Sarl
Continental Square I, Batiment Uranus, 3 place de 
Londres, Aeroport Paris-Charles de Gaulle, 93290, 
Tremblay-en-France, France

Management 
Services  
company

India

FLFL Travel Retail Bhubaneswar Private Limited5
Knowledge House, Shyam Nagar, Off. JVLR. 
Jogeshwari (East), Mumbai, 400 060, India

FLFL Travel Retail Guwahati Private Limited5
Knowledge House, Shyam Nagar, Off. JVLR. 
Jogeshwari (East), Mumbai, 400 060, India

FLFL Travel Retail Lucknow Private Limited5
Knowledge House, Shyam Nagar, Off. JVLR. 
Jogeshwari (East), Mumbai, 400 060, India

FLFL Travel Retail West Private Limited5
Knowledge House, Shyam Nagar, Off. JVLR. 
Jogeshwari (East), Mumbai, 400 060, India

Muffin Design Solutions Private Limited
No F-7 NVT Arcot Vaksanna Sarjapur, Attibelle Road, 
Sariapur, Bangalore, KA 562125, India

Design and 
architectural 
services

Travel Food Works Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate, Dr. 
Annie Besant Road, Worli, Mumbai, 400018 India

Travel Retail Services Private Limited
Block A, South Wing,1st floor, Shiv Sagar Estate, Dr. 
Annie Besant Road, Worli, Mumbai, 400018 India

Qatar

Qatar Airways SSP LLC5
Second Floor, Building No: 272, Street No. 310, Al-
Matar St., Area No. 45, P.O Box: 47644, Doha

United States of America

Midway Partnership, LLC6
CT Corporation System, 208 SO Lasalle Street, 
Suite 814, Chicago, IL 60604, United States

SSP America BTR, LLC
Corporation Trust Center, 1209 Orange Street, 
Wilmington, New Castle DE 19801, United States

SSP Hudson Pie Concessions, LLC
Corporation Service Company, 1201 Hays Street, 
Tallahassee, FL 32301

44.1%2, 13

23 October 2020.

49%

50%2, 18

51%2

50%2

SSP Group plc Annual Report and Accounts 2020 
 
161

COMPANY INFORMATION

Forward-looking statements
These reports and financial statements contain certain forward-looking statements which are subject to assumptions, risks and 
uncertainties, and actual future results may differ materially from those expressed in, or implied in such statements. Many of these 
assumptions, risks and uncertainties relate to factors that are beyond the Company’s ability to control or estimate precisely. The forward-
looking statements reflect the knowledge and information available at the date of preparation of this Annual Report, and will not be 
updated during the year. These forward-looking statements include all matters that are not historical facts. They appear in a number of 
places throughout this Annual Report and include statements regarding the current intentions, beliefs or expectations of the Directors, 
the Company or the Group concerning, among other things, the results of operations, financial condition, prospects, growth, strategies, 
and dividend policy of the Company and the industry in which it operates. In particular, the statements regarding the Group’s strategy and 
other future events or prospects are forward-looking statements. Nothing in this Annual Report should be construed as a profit forecast.

SSP Group plc
Jamestown Wharf 
32 Jamestown Road 
London 
NW1 7HW

+44 20 7543 3300 
www.foodtravelexperts.com

Company number: 5735966

Investor relations
+44 20 3714 5251 
investor.relations@ssp-intl.com

Media relations
press.office@ssp-intl.com

Recruitment
www.sspcareers.com/UK

Customer service
www.eatonthemove.com

SSP Group plc Annual Report and Accounts 2020Strategic ReportCorporate governanceFinancial statementsFinancial statementsStrategic ReportSSP Group plc
Jamestown Wharf
32 Jamestown Road
London
NW1 7HW

+44 20 7543 3300
www.foodtravelexperts.com

Company number: 5735966