Quarterlytics / Financial Services / Asset Management / State Street

State Street

stt · NYSE Financial Services
Claim this profile
Ticker stt
Exchange NYSE
Sector Financial Services
Industry Asset Management
Employees 10,000+
← All annual reports
FY2013 Annual Report · State Street
Sign in to download
Loading PDF…
2013 Annual Report  
to Shareholders 

Joseph L. Hooley 
Chairman, President and  
Chief Executive Officer 

To Our Shareholders

Introduction

Our strong performance in 2013 focused on three key areas: growing our core businesses, 

controlling our expenses and returning capital to our shareholders. While we benefited from strong equity 
markets, we also executed on our strategic priorities against the headwinds of low interest rates and 
increased regulatory requirements.

Summary Financial Results

A strong performance can only be built upon a strong foundation, and our revenue growth and 

earnings in 2013 proved to be no exception to that rule. In 2013, our strategic investments in our 
business enabled us to expand our range of solutions for clients. We balanced these investments with 
continued expense control, including the savings we created from our ongoing implementation of our 
Business Operations and Information Technology Transformation program. These actions, combined with 
revenue growth, resulted in positive operating leverage1 for 2013 compared to 2012. 

The strength of our foundation is also reflected in our performance against several key metrics. Our 

2013 GAAP-basis diluted earnings per common share were $4.62, a 10 percent increase compared to 
$4.20 in 2012, with 2013 GAAP-basis revenue of $9.88 billion, a 2 percent increase over 2012 revenue 
of $9.65 billion. Our 2013 GAAP-basis return on average common shareholders’ equity was 10.5 percent, 
compared to 10.3 percent in 2012. On an operating basis2, our 2013 diluted earnings per common share 
were $4.54, up 15 percent from $3.95 in 2012. Operating-basis revenue increased 3 percent to $10.05 
billion in 2013 from $9.73 billion in 2012, and operating-basis return on average common shareholders’ 
equity was 10.3 percent in 2013, up from 9.7 percent in 2012. Our 2013 core fee revenue, which is 
composed of fees from asset servicing and asset management, increased 10 percent from 2012.

While we faced environmental challenges in 2013, we were able to leverage several competitive 

advantages that will continue to help drive our success and our long-term value. These include:

•  Our focused strategy fueled by macro trends, including globalization, retirement savings and 

increased regulation and complexity;

•  An extensive global footprint;

•  Our strong capital position, with some of the highest ratios in the industry; and
•  Number 1 or 2 positions in high-growth markets, such as servicing alternative investments3 

and exchange-traded funds, or ETFs4.  

We’ve found that globalization has made the world and the needs of our clients much more dynamic. 

The ongoing expansion of investment and distribution channels continues to make markets more open 
and accessible, enabling investors to consider opportunities worldwide. With our expansive footprint in 
more than 100 geographic markets, we can support our clients with a consistent approach that uses local 
insights to capitalize on opportunities in existing and developing markets. In 2013, approximately 43 
percent of our total revenue came from outside the U.S., and approximately 33 percent of our new 
business in asset servicing came from non-U.S. clients. In addition, approximately 48 percent of our 
employees work outside of the U.S.

The promise and the impact of a global issue and a local solution are best demonstrated by our 
approach to the significant opportunities provided by the evolution in retirement savings plans worldwide. 
Retirement savings are increasing, with defined contribution, or DC, plans now comprising 43 percent of 
global pension assets5. We expect this trend to encourage wider savings in developed markets, while 
pension reform will be an important driver of investment assets in emerging markets. As a leading 
servicer of both mutual funds and ETFs, the principal vehicles for DC plans, we are well positioned to 
capitalize on these opportunities.

Delivering Value to Our Clients 

Just as macro- and micro-level trends can influence our financial performance, we believe that it’s 

our ability to focus on the macro and the micro that is at the heart of how we deliver value to our clients. 

In 2013, we continued to experience strong demand for our solutions across our global client base - 
resulting in commitments of more than $1 trillion of new assets to be serviced from both current and new 
clients. Alternative investments, for example, are an important option for asset managers and owners to 
combat a low-yield environment. Our alternative investment servicing business has grown at a compound 
annual growth rate of 32 percent from 2005 to 2013 compared to a compound annual growth rate of 14 
percent for the rest of the market6.

ETFs also remain a popular investment class. At the end of 2013, ETF assets under management 

by State Street Global Advisors, or SSgA, reached a record level of $399 billion, representing a year-
over-year increase of 18 percent. 

Transforming Our Operating Model 

At the end of 2010 we announced our Business Operations and Information Technology 
Transformation program. The core of this program is built on a simple idea - reducing costs while 
improving the client experience. This includes utilizing Lean technologies designed to eliminate 
redundant processes. 

We have been standardizing and automating processes and, where feasible, leveraging our Centers 

of Excellence to streamline operations. On the IT side, we’ve been migrating to our patented private 
cloud computing environment, which is already enabling us to:

•  Respond to client requests more rapidly,

•  Develop new products more quickly, and

•  Deliver products more efficiently.

In 2013, we achieved our targeted incremental pre-tax expense savings from the program of 
approximately $220 million, and previously, we achieved incremental pre-tax expense savings of 
approximately $112 million in 2012 and $86 million in 2011, in each case compared to our 2010 
expenses from operations, all else being equal7. In 2014, we expect to continue to benefit from the 
impact of this multi-year program with the development of new solutions. Our goal is to become a truly 
digital enterprise with the agility necessary to respond quickly to our clients’ needs.  

Optimizing Capital to Create Value 

Creating value for our shareholders has always been one of our top priorities and an important 

element of our long-term focus. Our financial strength and approach to capital management have 
enabled us to maintain consistently strong regulatory capital ratios, both under Basel I as reported and as 
estimated under the final U.S. Basel III standards. We’ve maintained these regulatory capital ratios while 
also returning capital, in the form of common stock dividends and purchases of our common stock, to our 
shareholders. In 2013, we purchased approximately 31.2 million shares of our common stock, including 
24.7 million shares under the $2.1 billion program approved by our Board of Directors in March 2013 that 
ran through March 2014. We declared a total of $1.04 per share in common stock dividends in 2013.

Pursuing New Opportunities 

All new technical innovations, regulatory and market changes bring with them not only challenges, 
but opportunities. With our experience in servicing complex investment structures and products, we are 
well positioned to deliver additional flexible solutions for our clients. Every day, the world creates 2.5 
quintillion bytes of data8. We already safe keep a critical mass of data for our clients, and combined with 
our innovative, proprietary research, we can offer clients sophisticated data and analytics solutions that 
deliver improved insights into their portfolios. 

We know that gathering, standardizing and reconciling an overwhelming amount of data is a real 
concern for our clients. In a 2013 survey, we commissioned with the Economist Intelligence Unit of more 
than 400 asset owners and managers globally, 9 out of 10 cited data and analytics as a key strategic 
priority.  

To help our clients manage this challenge, we created a new business called State Street Global 
Exchange. As a trusted partner to the world’s largest asset owners and asset managers, we intend to 
meet market demand for more sophisticated data and analytics solutions. 

Supporting Our Communities

We measure our success not only by the bottom line, but also in the change we make in the 
communities in which we live and work. In 2013, our employees volunteered more than 87,000 hours, 
and our State Street Foundation provided $19.6 million in grants to nonprofit organizations globally, 
including $4.5 million in employee contributions from our Matching Gift Program. This contributed to 
State Street being listed as one of the top 100 Best Corporate Citizens by Corporate Responsibility 
Magazine’s annual ranking for the seventh consecutive year.

The Way Ahead

These past few years have not been easy, but we’ve reacted by improving many aspects of our 
business as well as by embracing change and creating innovative solutions for our clients. We are well 
positioned to execute on our long-term strategy of building on our strong core, achieving a digital 
enterprise, maintaining our capital strength and pursuing new opportunities.

We appreciate your investment in State Street, and we will continue to work hard to reward your 

confidence in us. 

Sincerely,

Joseph L. Hooley
Chairman, President and Chief Executive Officer
March 24, 2014

1   Operating leverage is defined as the rate of growth of total revenue less the rate of growth of total expenses, each as 

determined on a non-GAAP, or operating basis. Also see note (2) below.

2  This letter to shareholders includes financial information presented on a GAAP basis as well as on a non-GAAP, or “operating” 

basis. Management measures and compares certain financial information on an operating basis, as it believes that this 
presentation supports meaningful comparisons from period to period and the analysis of comparable financial trends with 
respect to State Street’s normal ongoing business operations. Management believes that operating-basis financial information, 
which reports revenue from non-taxable sources, such as interest revenue from tax-exempt investment securities and 
processing fees and other revenue associated with tax-advantaged investments, on a fully-taxable equivalent basis and 
excludes the impact of revenue and expenses outside of the normal course of business, facilitates an investor’s understanding 
and analysis of State Street’s underlying financial performance and trends in addition to financial information prepared and 
reported in conformity with GAAP. Operating-basis, or non-GAAP, financial measures should be considered in addition to, not 
as a substitute for or superior to, financial measures determined in conformity with GAAP.

3   No. 1 in alternative asset servicing globally. Sources: HFM Week 20th Biannual Assets Under Administration Survey (June 

2013) and Custody Risk Alternative Fund Administration Survey 2013 (May 2013). 

4   “ETF assets up 21.4% for year; top 3 providers hold their rank.” Randy Diamond. Pensions and Investments. September 16, 

2013. 

5  Towers Watson, Global Pensions Asset Study 2012. 
6  Hedge Fund Market - Hedge Fund Research, January 2014; Private Equity Market - Prequin, January 2014; Real Estate 

Market - Towers Watson, July 2013, PI Online (2005-2008).

7  These pre-tax expense savings relate only to the Business Operations and Information Technology Transformation program 

and are based on projected improvement from our total 2010 expenses from operations, all else being equal. Our actual total 
expenses have increased since 2010, and may in the future increase or decrease, due to other factors.

8  “Customer Analytics Pay Off.” IBM. January 2012. 

CORPORATE INFORMATION 

CORPORATE HEADQUARTERS 

State Street Corporation 
State Street Financial Center 
One Lincoln Street 
Boston, Massachusetts 02111-2900 
Website: www.statestreet.com 
General Inquiries: +1 617 786 3000 

ANNUAL MEETING 

Wednesday, May 14, 2014, 9:00 a.m. at Corporate Headquarters 

TRANSFER AGENT 

Registered shareholders wishing to change name or address information on their shares, transfer ownership 
of stock, deposit certificates, report lost certificates, consolidate accounts, authorize direct deposit of dividends, or 
receive information on our dividend reinvestment plan should contact: 

American Stock Transfer & Trust Co., LLC
Operations Center
6201 15th Avenue
Brooklyn, NY 11219
Phone: +1 866 714 7293 
Website: www.amstock.com 
E-mail: info@amstock.com 

STOCK LISTINGS 

State Street's common stock is listed on the New York Stock Exchange under the ticker symbol STT. 

SHAREHOLDER INFORMATION 

For timely information about State Street's consolidated financial results and other matters of interest to 
shareholders, and to request copies of our news releases and financial reports by fax or mail, please visit our 
website at: 

www.statestreet.com/stockholder 

or call +1 877 639 7788 [NEWS STT] toll-free in the U.S. and Canada, or +1 678 999 4577 outside those 
countries.  These services are available 24 hours a day, seven days a week. 

For copies of our Quarterly Reports on Form 10-Q, quarterly earnings press releases, Current Reports on 

Form 8-K or additional copies of this Annual Report to Shareholders, please visit our website, call our shareholder 
services telephone line described above, or write to Investor Relations at Corporate Headquarters. Copies are 
provided without charge. 

Investors and analysts interested in additional financial information may contact our Investor Relations 

department at Corporate Headquarters, telephone +1 617 664 3477.

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549  

Form 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2013 
OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

For the transition period from                      to                     

Commission File No. 001-07511
STATE STREET CORPORATION
(Exact name of registrant as specified in its charter)

Massachusetts

04-2456637

(State or other jurisdiction of incorporation)

(I.R.S. Employer Identification No.)

One Lincoln Street
Boston, Massachusetts

(Address of principal executive office)

02111

(Zip Code)

617-786-3000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

(Title of Each Class)

Common Stock, $1 par value per share

(Name of each exchange on which registered)

New York Stock Exchange

Depositary Shares, each representing a 1/4,000th ownership interest
in a share of Non-Cumulative Perpetual Preferred Stock, Series C,
without par value per share

New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  

   No   

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes  

  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the 
past 90 days.  Yes  

   No 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to 

be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the 
registrant was required to submit and post such files).  Yes  

  No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not 

be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any 
amendment to this Form 10-K.  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the 

definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

    Large accelerated filer  

Accelerated filer  

Non-accelerated filer  

Smaller reporting company  

(Do  not  check  if  a  smaller  reporting 
company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes  

  No  

The aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the per share price ($65.21) at 

which the common equity was last sold as of the last business day of the registrant’s most recently completed second fiscal quarter (June 28, 2013) was 
approximately $29.06 billion.

The number of shares of the registrant’s common stock outstanding as of January 31, 2014 was 431,634,583.

Portions of the following documents are incorporated by reference into Parts of this Report on Form 10-K, to the extent noted in such Parts, as indicated 

below:

(1) The registrant’s definitive Proxy Statement for the 2014 Annual Meeting of Shareholders to be filed pursuant to Regulation 14A on or before April 29, 2014 

(Part III).

 
 
 
 
 
 
 
PART I
Item 1
Item 1A
Item 1B
Item 2
Item 3
Item 4

PART II
Item 5

Item 6
Item 7

Item 7A
Item 8
Item 9

Item 9A
Item 9B

PART III
Item 10
Item 11
Item 12

Item 13
Item 14

PART IV
Item 15

STATE STREET CORPORATION
Table of Contents

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Executive Officers of the Registrant

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities
Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of 
Operations
Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial 
Disclosure
Controls and Procedures
Other Information

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services

Exhibits, Financial Statement Schedules

SIGNATURES
EXHIBIT INDEX

3
16
38
38
39
41

42

43
47

48
122
122

212
212
214

214
214

214
215
215

215

216
217

 
PART I

ITEM 1.  BUSINESS

GENERAL

State Street Corporation, the parent company, is a financial holding company organized in 1969 under the laws 

of the Commonwealth of Massachusetts.  For purposes of this Form 10-K, unless the context requires otherwise, 
references to “State Street,” “we,” “us,” “our” or similar terms mean State Street Corporation and its subsidiaries on 
a consolidated basis.  The parent company provides financial and managerial support to our legal and operating 
subsidiaries.  Through our subsidiaries, including our principal banking subsidiary, State Street Bank and Trust 
Company, referred to as State Street Bank, we provide a broad range of financial products and services to 
institutional investors worldwide. 

As of December 31, 2013, we had consolidated total assets of $243.29 billion, consolidated total deposits of 

$182.27 billion, consolidated total shareholders' equity of $20.38 billion and 29,430 employees.  Our executive 
offices are located at One Lincoln Street, Boston, Massachusetts 02111 (telephone (617) 786-3000).  We operate in 
more than 100 geographic markets worldwide, including the U.S., Canada, Europe, the Middle East and Asia. 

We make available on the “Investor Relations” section of our corporate website at www.statestreet.com, free of 

charge, all reports we electronically file with, or furnish to, the Securities and Exchange Commission, or SEC, 
including our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q and Current Reports on Form 8-K, as 
well as any amendments to those reports, as soon as reasonably practicable after those documents have been filed 
with, or furnished to, the SEC.  These documents are also accessible on the SEC’s website at www.sec.gov.  We 
have included the website addresses of State Street and the SEC in this report as inactive textual references only.  
Information on those websites is not part of this Form 10-K.

We have Corporate Governance Guidelines, as well as written charters for the Executive Committee, the 

Examining & Audit Committee, the Executive Compensation Committee, the Risk and Capital Committee and the 
Nominating and Corporate Governance Committee of our Board of Directors, or Board, and a Code of Ethics for 
senior financial officers, a Standard of Conduct for Directors and a Standard of Conduct for our employees.  Each of 
these documents is posted on our website.

 We provide additional disclosures required by applicable bank regulatory standards, including supplemental 

qualitative and quantitative information with respect to market risk associated with our trading activities, and 
summary results of semi-annual State Street-run stress tests which we conduct under the Dodd-Frank Wall Street 
Reform and Consumer Protection Act, or Dodd-Frank Act, on the “Investor Relations” section of our website.

BUSINESS DESCRIPTION

Overview

We are a leader in providing financial services and products to meet the needs of institutional investors 

worldwide, with $27.43 trillion of assets under custody and administration and $2.35 trillion of assets under 
management as of December 31, 2013.  Our clients include mutual funds, collective investment funds and other 
investment pools, corporate and public retirement plans, insurance companies, foundations, endowments and 
investment managers. 

We conduct our business primarily through State Street Bank, which traces its beginnings to the founding of 

the Union Bank in 1792.  State Street Bank's current charter was authorized by a special Act of the Massachusetts 
Legislature in 1891, and its present name was adopted in 1960.  State Street Bank operates as a specialized bank, 
referred to as a trust and custody bank, that services and manages assets on behalf of its institutional clients. 

 Additional Information

Additional information about our business activities is provided in the sections that follow.  For information 
about our management of credit and counterparty risk; liquidity risk; operational risk; market risk associated with our 
trading activities; market risk associated with our non-trading, or asset-and-liability management, activities, primarily 
composed of interest-rate risk; and capital, as well as other risks inherent in our businesses, refer to “Risk Factors” 
included under Item 1A, the “Financial Condition” section of Management's Discussion and Analysis of Financial 
Condition and Results of Operations, or Management's Discussion and Analysis, included under Item 7, and our 
consolidated financial statements and accompanying notes included under Item 8, of this Form 10-K. 

3

LINES OF BUSINESS

We have two lines of business: Investment Servicing and Investment Management.  

Investment Servicing 

Our Investment Servicing line of business performs core custody and related value-added functions, such as 

providing institutional investors with clearing, payment and settlement services.  Our financial services and products 
allow our large institutional investor clients to execute financial transactions on a daily basis in markets across the 
globe.  As most institutional investors cannot economically or efficiently build their own technology and operational 
processes necessary to facilitate their global securities settlement needs, our role as a global trust and custody 
bank is generally to aid our clients to efficiently perform services associated with the clearing, settlement and 
execution of securities transactions and related payments. 

Our investment servicing products and services include: custody; product- and participant-level accounting; 

daily pricing and administration; master trust and master custody; record-keeping; cash management; foreign 
exchange, brokerage and other trading services; securities finance; deposit and short-term investment facilities; 
loans and lease financing; investment manager and alternative investment manager operations outsourcing; and 
performance, risk and compliance analytics.  

We provide mutual fund custody and accounting services in the U.S.  We offer clients a broad range of 
integrated products and services, including accounting, daily pricing and fund administration.  We service U.S. tax-
exempt assets for corporate and public pension funds, and we provide trust and valuation services for daily-priced 
portfolios. 

We are a service provider outside of the U.S. as well.  In Germany, Italy, France and Luxembourg, we provide 

depotbank services (a fund oversight role created by regulation) for retail and institutional fund assets, as well as 
custody and other services to pension plans and other institutional clients.  In the U.K., we provide custody services 
for pension fund assets and administration services for mutual fund assets.  As of December 31, 2013, we serviced 
approximately $1.26 trillion of offshore assets in funds located primarily in Luxembourg, Ireland, the Cayman Islands 
and Canada.  As of December 31, 2013, we serviced $1.15 trillion of assets under administration in the Asia/Pacific 
region, and in Japan, we serviced approximately 97% of the trust assets serviced by non-domestic trust banks.

We are an alternative asset servicing provider worldwide, servicing hedge, private equity and real estate funds.  

As of December 31, 2013, we had approximately $1.25 trillion of alternative assets under administration.

Investment Management

We provide our Investment Management services through State Street Global Advisors, or SSgA.  SSgA 
provides a broad array of investment management, investment research and investment advisory services to 
corporations, public funds and other sophisticated investors.  SSgA offers strategies for managing financial assets, 
including passive and active, such as enhanced indexing, using quantitative and fundamental methods for both U.S. 
and global equities and fixed-income securities.  SSgA also offers exchange-traded funds, or ETFs, such as the 
SPDR® ETF brand.  

Additional information about our lines of business is provided under “Line of Business Information” in 
Management's Discussion and Analysis included under Item 7, and in note 25 to the consolidated financial 
statements included under Item 8, of this Form 10-K.

COMPETITION

We operate in a highly competitive environment and face global competition in all areas of our business.  Our 
competitors include a broad range of financial institutions and servicing companies, including other custodial banks, 
deposit-taking institutions, investment management firms, insurance companies, mutual funds, broker/dealers, 
investment banks, benefits consultants, business service and software companies and information services firms.   
As our businesses grow and markets evolve, we may encounter increasing and new forms of competition around 
the world.

We believe that many key factors drive competition in the markets for our business.  For Investment Servicing, 

quality of service, economies of scale, technological expertise, quality and scope of sales and marketing, required 
levels of capital and price drive competition, and are critical to our servicing business.  For Investment 
Management, key competitive factors include expertise, experience, availability of related service offerings, quality 
of service and performance, and price.

4

Our competitive success may depend on our ability to develop and market new and innovative services, to 
adopt or develop new technologies, to bring new services to market in a timely fashion at competitive prices, to 
continue and expand our relationships with existing clients, and to attract new clients.

SUPERVISION AND REGULATION

State Street is registered with the Federal Reserve as a bank holding company pursuant to the Bank Holding 

Company Act of 1956.  The Bank Holding Company Act, with certain exceptions, limits the activities in which we and 
our non-banking subsidiaries may engage to those that the Federal Reserve considers to be closely related to 
banking, or to managing or controlling banks.  These limits also apply to non-banking entities that we are deemed to 
“control” for purposes of the Bank Holding Company Act, which may include companies of which we own or control 
more than 5% of a class of voting shares.  The Federal Reserve may order a bank holding company to terminate 
any activity, or its ownership or control of a non-banking subsidiary, if the Federal Reserve finds that the activity, 
ownership or control constitutes a serious risk to the financial safety, soundness or stability of a banking subsidiary 
or is inconsistent with sound banking principles or statutory purposes.  The Bank Holding Company Act also 
requires a bank holding company to obtain prior approval of the Federal Reserve before it acquires substantially all 
the assets of any bank, or ownership or control of more than 5% of the voting shares of any bank.

The parent company is qualified as, and has elected to become, a financial holding company, which increases 
to some extent the scope of activities in which it may engage.  A financial holding company and the entities under its 
control are permitted to engage in activities considered “financial in nature” as defined by the Bank Holding 
Company Act and the Federal Reserve’s implementing rules and interpretations, and therefore State Street may 
engage in a broader range of activities than permitted for bank holding companies and their subsidiaries that have 
not elected to become financial holding companies.  Financial holding companies may engage directly or indirectly 
in activities that are defined to be financial in nature, either de novo or by acquisition, provided that the financial 
holding company gives the Federal Reserve after-the-fact notice of the new activities.  Activities defined to be 
financial in nature include, but are not limited to, the following: providing financial or investment advice; 
underwriting; dealing in or making markets in securities; making merchant banking investments, subject to 
significant limitations; and any activities previously found by the Federal Reserve to be closely related to banking.  
In order to maintain our status as a financial holding company, we and each of our depository institution subsidiaries 
must be well capitalized and well managed, as defined in applicable regulations and determined in part by the 
results of regulatory examinations, and must comply with Community Reinvestment Act obligations.  Failure to 
maintain these standards may ultimately permit the Federal Reserve to take enforcement actions against us and 
restrict our ability to engage in activities defined to be financial in nature.

The Dodd-Frank Act, which became law in July 2010, has had, and will continue to have, a significant effect on 

the regulatory structure of the financial markets and supervision of bank holding companies, banks and other 
financial institutions.  The Dodd-Frank Act, among other things: established the Financial Stability Oversight 
Council, or FSOC, to monitor systemic risk posed by financial institutions; enacted new restrictions on proprietary 
trading and private-fund investment activities by banks and their affiliates, commonly known as the “Volcker 
rule” (refer to our discussion of the Volcker rule provided below under “Regulatory Capital Adequacy and Liquidity 
Standards” in this “Supervision and Regulation” section); created a new framework for the regulation of derivatives 
and the entities that engage in derivatives trading; altered the regulatory capital treatment of trust preferred and 
other hybrid capital securities; revised the assessment base that is used by the Federal Deposit Insurance 
Corporation, or FDIC, to calculate deposit insurance premiums; and required large financial institutions to develop 
plans for their resolution under the U.S. Bankruptcy Code (or other specifically applicable insolvency regime) in the 
event of material financial distress or failure. 

In addition, regulatory change is being implemented internationally with respect to financial institutions, 
including, but not limited to, the implementation of the Basel III capital and liquidity standards (refer to “Regulatory 
Capital Adequacy and Liquidity Standards” below in this “Supervision and Regulation” section and “Financial 
Condition - Capital” in Management's Discussion and Analysis included under Item 7 of this Form 10-K for a 
discussion of Basel III) and the Alternative Investment Fund Managers Directive, or AIFMD, the European Market 
Infrastructure Resolution, or EMIR, anticipated revisions to the European collective investment fund, or UCITS, 
directive, revisions to the Markets in Financial Instruments Directive, or MIFID, and ongoing review of European 
Union data protection regulation.

Many aspects of our business are subject to regulation by other U.S. federal and state governmental and 

regulatory agencies and self-regulatory organizations (including securities exchanges), and by non-U.S. 
governmental and regulatory agencies and self-regulatory organizations.  Some aspects of our public disclosure, 

5

corporate governance principles and internal control systems are subject to the Sarbanes-Oxley Act of 2002, the 
Dodd-Frank Act and regulations and rules of the SEC and the New York Stock Exchange.

Regulatory Capital Adequacy and Liquidity Standards

Like other U.S. bank holding companies, we and our depository institution subsidiaries are subject to the 
current U.S. minimum risk-based capital and leverage ratio guidelines, referred to as Basel I.  As noted above, the 
status of our parent company as a financial holding company also requires that we and our depository institution 
subsidiaries maintain specified regulatory capital ratio levels.  As of December 31, 2013, our regulatory capital 
levels on a consolidated basis, and the regulatory capital levels of State Street Bank, our principal banking 
subsidiary, exceeded the currently applicable minimum capital requirements under Basel I and the requirements we 
must meet for the parent company to qualify as a financial holding company.

In 2004, the Basel Committee released an enhanced capital adequacy framework, referred to as Basel II.  

Basel II requires large and internationally active banking organizations, such as State Street, which generally rely 
on sophisticated risk management and measurement systems, to better align the use of those systems with their 
determination of regulatory capital requirements.  In 2007, U.S. banking regulators jointly issued final rules to 
implement the Basel II framework in the U.S.  The framework does not supersede or change the existing prompt 
corrective action and leverage capital requirements applicable to banking organizations in the U.S., and explicitly 
reserves the regulators' authority to require organizations to hold additional capital where appropriate.  

In 2010, the Basel Committee on Banking Supervision, or Basel Committee, reached an agreement on the 

Basel III capital standards, which are designed to increase the quality and quantity of regulatory capital and 
enhance the risk coverage of the regulatory capital framework.  Basel III also introduces an internationally-agreed-
upon leverage ratio that serves to supplement the risk-based capital ratios.  

In July 2013, U.S. banking regulators issued a final rule implementing Basel III in the U.S.  The U.S. Basel III 

final rule replaces the existing Basel I- and Basel II-based capital regulations in the United States.  As an “advanced 
approaches” banking organization (refer to the “Financial Condition - Capital” section of Management's Discussion 
and Analysis included under Item 7 of this Form 10-K for a discussion of advanced approaches), State Street 
became subject to the U.S. Basel III final rule beginning on January 1, 2014.  However, certain aspects of the U.S. 
Basel III final rule, including the new minimum risk-based and leverage capital ratios, capital buffers, regulatory 
adjustments and deductions and revisions to the calculation of risk-weighted assets under the so-called 
“standardized approach,” will commence at a later date or be phased in over several years.

Among other things, the U.S. Basel III final rule introduces a minimum common equity tier 1 risk-based capital 

ratio of 4.5%, raises the minimum tier 1 risk-based capital ratio from 4% to 6%, and, for advanced approaches 
banking organizations such as State Street, imposes a minimum supplementary tier 1 leverage ratio of 3%, the 
numerator of which is tier 1 capital and the denominator of which includes both on-balance sheet assets and certain 
off-balance sheet exposures.  In addition to the supplementary leverage ratio, State Street is subject to a minimum 
tier 1 leverage ratio of 4%, which differs from the supplementary leverage ratio primarily in that the denominator of 
the tier 1 leverage ratio is quarterly average on-balance sheet assets.  

The U.S. Basel III final rule also introduces a capital conservation buffer and a countercyclical capital buffer 

that add to the minimum risk-based capital ratios.  Specifically, the final rule limits a banking organization’s ability to 
make capital distributions and discretionary bonus payments to executive officers if it fails to maintain a common 
equity tier 1 capital conservation buffer of more than 2.5% of total risk-weighted assets and, if deployed during 
periods of excessive credit growth, a common equity tier 1 countercyclical capital buffer of up to 2.5% of total risk-
weighted assets, above each of the minimum common equity tier 1, and tier 1 and total risk-based capital ratios.  
Banking regulators have initially set the countercyclical capital buffer at zero.  

To maintain the status of our parent company as a financial holding company, we and our insured depository 

institution subsidiaries are required to be “well-capitalized” by maintaining capital ratios above the minimum 
requirements.  Effective beginning on January 1, 2015, the “well-capitalized” standard for our banking subsidiaries 
will be revised to reflect the higher capital requirements in the U.S. Basel III final rule.  

In addition to introducing new capital ratios and buffers, the U.S. Basel III final rule revises the eligibility criteria 

for regulatory capital instruments and provides for the phase-out of existing capital instruments that do not satisfy 
the new criteria.  For example, existing trust preferred capital securities are being phased out from tier 1 capital over 
a two-year period beginning on January 1, 2014 and ending on January 1, 2016, and subsequently, the qualification 
of these securities as tier 2 capital will be phased out over a multi-year transition period beginning on January 1, 
2016 and ending on January 1, 2022.  We had trust preferred capital securities of $950 million outstanding as of 
December 31, 2013.

6

Under the U.S. Basel III final rule, certain new items will be deducted from common equity tier 1 capital and 

certain existing regulatory capital deductions will be modified.  Among other things, the final rule requires significant 
investments in the common stock of unconsolidated financial institutions, as defined, and certain deferred tax 
assets that exceed specified individual and aggregate thresholds to be deducted from common equity tier 1 capital.  
As an advanced approaches banking organization, after-tax unrealized gains and losses on investment securities 
classified as available for sale, which are excluded from tier 1 capital under Basel I and Basel II, will be included in 
State Street’s and State Street Bank's tier 1 capital, subject to a phase-in schedule.  

Beginning on January 1, 2015, the U.S. Basel III final rule will replace the existing Basel I-based approach for 

calculating risk-weighted assets with the U.S. Basel III standardized approach that, among other things, modifies 
certain existing risk weights and introduces new methods for calculating risk-weighted assets for certain types of 
assets and exposures.  The final rule also revised the existing Basel II-based advanced approaches capital rules to 
implement Basel III and certain provisions of the Dodd-Frank Act.  In December 2013, the Federal Reserve made 
certain technical revisions to the new market risk capital rule, to which we became subject beginning on January 1, 
2013.

We are currently in the qualification, or parallel run, period that must be completed prior to our full 
implementation of the Basel III advanced approaches capital rules.  During this qualification period, we must 
demonstrate to the satisfaction of the Federal Reserve that our models, systems and processes for calculating 
capital comply with the qualitative and quantitative requirements in the Basel III advanced approaches capital rules.

While we are in the qualification period, we must report our risk-based capital calculations under the Basel III 

advanced approaches capital rules to the Federal Reserve.  Upon completion of the qualification period and with 
the approval of the Federal Reserve, we will begin to use the Basel III advanced approaches capital rules to 
calculate our risk-based capital ratios. However, under the U.S. banking regulators’ implementation of a provision of 
the Dodd-Frank Act, we will be subject to a capital floor which is currently based on Basel I and will, beginning in 
2015, be based on the U.S. Basel III standardized approach.  As a result, we will be required to calculate our risk-
based capital ratios under both the Basel III advanced approach and either the Basel I or Basel III standardized 
approach, as applicable, and we will be subject to the more stringent of the risk-based capital ratios calculated 
under the standardized approach and those calculated under the advanced approach in the assessment of our 
capital adequacy under the prompt corrective action framework.

On February 21, 2014, we were notified by the Federal Reserve that we have completed our parallel run 

period and will be required to begin using the advanced approaches framework as provided in the Federal 
Reserve's July 2013 Basel III final rule in the determination of our risk-based capital requirements.  Pursuant to this 
notification, we will use the advanced approaches framework to calculate and publicly disclose our risk-based 
capital ratios beginning with the second quarter of 2014.  Under the July 2013 Basel III final rule, we must meet the 
minimum risk-based capital ratios under both the advanced approaches and generally applicable risk-based capital 
frameworks in Basel III and Basel I, respectively.     

In addition to the U.S. Basel III final rule, the Dodd-Frank Act requires the Federal Reserve to establish more 
stringent capital requirements for large bank holding companies, including State Street.  The Federal Reserve has 
indicated that it intends to address this requirement by, among other things, implementing the Basel Committee’s 
capital surcharge for “global systemically important banks,” or G-SIBs.  The Financial Stability Board, or FSB, has 
identified 29 institutions worldwide as G-SIBs and assigned each G-SIB a common equity tier 1 capital surcharge 
ranging from 1.0% to 2.5% of the respective G-SIB's risk-weighted assets.  We have been identified as a G-SIB with 
a capital surcharge of 1.0%.  This surcharge is subject to change from time to time by the FSB.  The FSB has stated 
that it intends to update its list of G-SIBs annually.

The Federal Reserve has also indicated that it may introduce a requirement that certain large bank holding 
companies maintain a minimum amount of long-term debt at the holding company level to facilitate their orderly 
resolution in the event of material financial distress or failure.  Depending on the ultimate regulation, our parent 
company could be required to issue additional long-term debt to comply with this requirement.  If issued, this 
additional long-term debt will likely increase our interest expense and reduce our net interest revenue.  We cannot 
predict the magnitude or the timing of the impact at this time.

The following table presents our tier 1 common ratio as of December 31, 2013, calculated using Basel I 

standards, and our estimated tier 1 common ratios as of December 31, 2013, calculated in conformity with the 
Basel III final rule under both the standardized approach and the advanced approach.  These estimated Basel III tier 
1 common ratios are preliminary, reflect tier 1 common equity calculated under the Basel III final rule as applicable 
on its January 1, 2014 effective date, and are based on our present understanding of the final rule's impact.  As 
indicated above, under the Basel III final rule, the more stringent of the Basel III tier 1 common ratios calculated by 

7

us under the standardized and advanced approaches will apply in the assessment of our capital adequacy under 
the prompt corrective action framework.

December 31, 2013

(Dollars in millions)

Tier 1 capital

Less:

   Trust preferred capital securities

   Preferred stock

Plus:

   Other

Tier 1 common capital
Total risk-weighted assets 
Tier 1 common ratio

Currently 
Applicable 
Regulatory 
Requirements(1)
13,895

$

Basel III Final Rule 
Standardized 
Approach 
(Estimated)(2)

Basel III Final Rule 
Advanced 
Approach                              

(Estimated)(2)

$

13,216

$

13,216

950

491

—

12,454

80,126

15.5%

$

$

475

491

87

475

491

87

12,337

121,562

$

$

10.1%

12,337

104,919

11.8%

$

$

Minimum tier 1 common ratio requirement, assuming full
implementation on January 1, 2019

Capital conservation buffer, assuming full implementation on January
1, 2019

Minimum tier 1 common ratio requirement, including capital 
conservation buffer, assuming full implementation on January 1, 
2019(3)

4.5

2.5

7.0

4.5

2.5

7.0

(1)  Using Basel I standards, the tier 1 common ratio was calculated by dividing (a) tier 1 risk-based capital, calculated in conformity with Basel I, less non-
common elements including qualifying trust preferred capital securities and qualifying perpetual preferred stock, or tier 1 common capital, by (b) total 
risk-weighted assets, calculated in conformity with Basel I.  

(2)  As of December 31, 2013, for purposes of the calculations in conformity with the Basel III final rule, capital and total risk-weighted assets under both the 
standardized approach and the advanced approach were calculated using our estimates, based on the provisions of the final rule expected to affect 
capital in 2014.  The tier 1 common ratio was calculated by dividing (a) tier 1 common capital, as described in footnote (1), but with tier 1 risk-based 
capital calculated in conformity with the final rule, by (b) total risk-weighted assets, calculated in conformity with the Basel III final rule.  These estimated 
Basel III tier 1 common ratios are preliminary, reflect tier 1 common equity calculated under the Basel III final rule as applicable on its January 1, 2014 
effective date, and are based on our present understanding of the final rule's impact.  

•   Under both the standardized and advanced approaches, tier 1 risk-based capital decreased by $679 million, as a result of applying the estimated 

effect of the Basel III final rule to Basel I tier 1 risk-based capital of $13.90 billion as of December 31, 2013.  

•   Under both the standardized and advanced approaches, estimated tier 1 common capital used in the calculation of the tier 1 common ratio was 
$12.34 billion, reflecting the adjustments to Basel I tier 1 risk-based capital described in the first bullet above.  Tier 1 common capital used in the 
calculation was therefore calculated as adjusted tier 1 risk-based capital of $13.22 billion less non-common elements of capital, composed of trust 
preferred capital securities of $475 million, preferred stock of $491 million, and other adjustments of $87 million as of December 31, 2013, 
resulting in estimated tier 1 common capital of $12.34 billion.  As of December 31, 2013, there was no qualifying minority interest in subsidiaries.  

•   Under the standardized approach, total risk-weighted assets used in the calculation of the estimated tier 1 common ratio increased by $41.44 

billion as a result of applying the provisions of the Basel III final rule to Basel I total risk-weighted assets of $80.13 billion as of December 31, 2013. 
Under the advanced approach, total risk-weighted assets used in the calculation of the estimated tier 1 common ratio increased by $24.79 billion 
as a result of applying the provisions of the final rule to Basel I total risk-weighted assets of $80.13 billion as of December 31, 2013.  

    The primary differences between total risk-weighted assets under Basel I and total risk-weighted assets under the Basel III final rule include the 

following: under Basel I, credit risk is quantified using pre-determined risk weights and asset classes, and in part, uses external credit ratings, while the 
Basel III final rule, specifically the standardized and advanced approaches, introduces a broader range of pre-determined risk weights and asset 
classes, uses certain alternatives to external credit ratings, includes additional adjustments for operational risk (under the advanced approach) and 
counterparty credit risk, and revises the treatment of equity exposures.  In particular, asset securitization exposures receive higher risk weights under 
both the standardized and advanced approaches in the Basel III final rule compared to Basel I.

(3) The minimum tier 1 common ratio requirement does not reflect the countercyclical capital buffer under the Basel III final rule, or the capital buffer for 
large bank holding companies identified as G-SIBs prescribed by the Basel Committee (G-SIBs are described earlier in this “Regulatory Capital 
Adequacy and Liquidity Standards” section); such countercyclical capital buffer, which is initially set at zero, would be established by banking regulators 
under certain economic conditions, and U.S. banking regulators have not yet issued a proposal to implement the prescribed capital buffer for 
systemically important financial institutions.  

The estimated Basel III tier 1 common ratio as of December 31, 2013 presented above, calculated under the 

advanced approach in conformity with the Basel III final rule, reflects calculations and determinations with respect to 
our capital and related matters as of December 31, 2013, based on State Street and external data, quantitative 
formulae, statistical models, historical correlations and assumptions, collectively referred to as “advanced systems,” 
in effect and used by State Street for those purposes as of the time we filed this Form 10-K.  Significant components 
of these advanced systems involve the exercise of judgment by us and our regulators, and our advanced systems 
may not accurately represent or calculate the scenarios, circumstances, outputs or other results for which they are 
designed or intended.

8

Due to the influence of changes in these advanced systems, whether resulting from changes in data inputs, 

regulation or regulatory supervision or interpretation, State Street-specific or market activities or experiences or 
other updates or factors, we expect that our advanced systems and our capital ratios calculated in conformity with 
the Basel III final rule will change and may be volatile over time, and that those latter changes or volatility could be 
material as calculated and measured from period to period.

Supplementary Leverage Ratio

In July 2013, U.S. banking regulators jointly issued a Notice of Proposed Rulemaking, or NPR, which proposes 

to enhance leverage ratio standards for the largest, most systemically significant U.S. banking organizations.  The 
July 2013 NPR applies to any U.S. bank holding company with at least $700 billion in consolidated total assets or at 
least $10 trillion in total assets under custody, referred to as a covered bank holding company, and any insured 
depository institution subsidiary of such bank holding company.  We expect the standards to apply to State Street 
and State Street Bank based on our total assets under custody.

Under Basel I, the tier 1 leverage ratio is calculated by dividing tier 1 capital by adjusted quarterly average on-

balance sheet assets.  The Basel III final rule provides for a leverage ratio similar to Basel I, as well as a 
supplementary leverage ratio for advanced approaches banking organizations.  This supplementary leverage ratio 
adds certain off-balance sheet exposures, such as those related to derivative contracts and unfunded lending 
commitments, to the denominator of the ratio calculation.

Under the July 2013 NPR, as a covered bank holding company, we would be required to maintain a 

supplementary tier 1 leverage ratio of at least 5%, which is 2% above the similar minimum Basel III supplementary 
tier 1 leverage ratio of 3% referenced earlier in this “Regulatory Capital Adequacy and Liquidity Standards”

 section.  Failure to exceed the 5% supplementary tier 1 leverage ratio would subject us to restrictions on our 
capital distributions and discretionary bonus payments.  In addition to this leverage buffer for covered bank holding 
companies, the July 2013 NPR would require insured depository institution subsidiaries of covered bank holding 
companies, like State Street Bank, to maintain a 6% supplementary tier 1 leverage ratio to be considered “well 
capitalized.”  We are one of eight large U.S. banking organizations to which the July 2013 NPR would apply, and the 
July 2013 NPR would not apply to all banking organizations with which we compete.  If finalized as currently 
proposed, the new supplementary tier 1 leverage ratio requirements will be effective beginning on January 1, 2018.  
The July 2013 NPR is a proposed rule and subject to interpretation, regulatory guidance, industry and other 
comment and issuance in the form of a final rule.

Separately, in January 2014, the Basel Committee finalized its revisions to the denominator of the Basel III 
supplementary tier 1 leverage ratio. The revised denominator differs from the denominator of the supplementary 
leverage ratio in the July 2013 NPR and the U.S. Basel III final rule in several important respects that could 
adversely affect the calculation of our ratio, including the treatment of derivative contracts, securities financing 
transactions and certain off-balance sheet exposures.  U.S. banking regulators may issue rules to implement these 
revisions.  

Liquidity Coverage Ratio and Net Stable Funding Ratio

In addition to capital standards, Basel III introduced two quantitative liquidity standards: the liquidity coverage 

ratio, or LCR, and the net stable funding ratio, or NSFR.

The LCR requires banking organizations to maintain a minimum amount of liquid assets to withstand a short-

term liquidity stress period of thirty days.  It is intended to promote the short-term resilience of the liquidity risk 
profile of internationally active banking organizations, improve the banking industry's ability to absorb shocks arising 
from financial and economic stress, and improve the measurement and management of liquidity risk.  In October 
2013, U.S. banking regulators issued an NPR to implement the LCR in the U.S.  Among other things, the proposed 
LCR standard would require covered banking organizations, which includes us and State Street Bank, to maintain 
an amount of high-quality liquid assets, or HQLAs, equal to or greater than 100% of the banking organization’s total 
net cash outflows over a 30-calendar-day standardized supervisory liquidity stress scenario. 

The U.S. LCR proposal is more stringent in certain respects than the Basel Committee’s version of the LCR, 

and includes a generally narrower definition of HQLAs, a different methodology for calculating net cash outflows 
during the 30-calendar-day stress scenario, and a shorter, two-year phase-in period that ends on December 31, 
2016.  The October 2013 NPR is a proposed rule and may be modified before being finalized.  At such time as the 
Federal Reserve issues a final rule regarding the LCR, the specifications of such rule, such as the eligibility of 
assets as HQLAs, the calculation of net outflows, including the treatment of operational deposits, and the timing of 
indeterminate maturities, could have a material effect on our business activities, including the management and 

9

composition of our investment securities portfolio and our ability to extend committed contingent credit facilities to 
our clients.

The NSFR requires banking organizations to maintain a stable funding profile in relation to the composition of 

their assets and off-balance sheet activities.  The NSFR is defined as the amount of available stable funding relative 
to the amount of required stable funding.  This ratio should be equal to at least 100% on an ongoing basis.  The 
amount of available stable funding refers to the portion of capital and liabilities expected to be reliable over a one-
year horizon.  The amount of stable funding required of banking organizations is a function of the liquidity 
characteristics and residual maturities of their assets and off-balance sheet exposures.  In January 2014, the Basel 
Committee proposed revisions to the original December 2010 version of the NSFR.  Many of the proposed changes 
relate to the prescribed available stable funding factors and required stable funding factors used to calculate the 
NSFR.  The Basel Committee continues to contemplate the introduction of the NSFR, including any final revisions, 
as a minimum standard by January 1, 2018.  U.S. banking regulators have not yet issued an NPR to implement the 
NSFR.

In addition to the LCR and NSFR, the Federal Reserve has indicated that it may introduce additional 

regulatory measures related to short-term wholesale funding in the form of securities financing transactions, such as 
repurchase agreements, reverse repurchase agreements, securities borrowing and lending transactions and margin 
loans.

Failure to meet current and future regulatory capital requirements could subject us to a variety of enforcement 

actions, including the termination of State Street Bank's deposit insurance by the FDIC, and to certain restrictions 
on our business, including those that are described above in this “Supervision and Regulation” section.

For additional information about our regulatory capital position and our regulatory capital adequacy, as well as 

current and future regulatory capital requirements, refer to “Financial Condition - Capital” in Management's 
Discussion and Analysis included under Item 7, and note 15 to the consolidated financial statements included under 
Item 8, of this Form 10-K. 

Capital Planning, Stress Tests and Dividends

Pursuant to the Dodd-Frank Act, the Federal Reserve has adopted capital planning and stress test 
requirements for large bank holding companies, including us, which form part of the Federal Reserve’s annual 
Comprehensive Capital Analysis and Review, or CCAR, framework.  Under the Federal Reserve’s capital plan final  
rule, we must submit an annual capital plan to the Federal Reserve, taking into account the results of separate 
stress tests designed by us and by the Federal Reserve.

The capital plan must include a description of all of our planned capital actions over a nine-quarter planning 

horizon, including any issuance of a debt or equity capital instrument, any capital distribution, such as payments of 
dividends on, or purchases of, our stock, and any similar action that the Federal Reserve determines could affect 
our consolidated capital.  The capital plan must include a discussion of how we will maintain capital above the 
minimum regulatory capital ratios, including the minimum ratios under the U.S. Basel III final rule that are phased in 
over the planning horizon, and above a tier 1 common risk-based capital ratio of 5%, and serve as a source of 
strength to our U.S. depository institution subsidiaries under supervisory stress scenarios.  The capital plan 
requirements mandate that we receive no objection from the Federal Reserve before making a capital distribution.  
In addition, even with a capital plan for which we have received no objection from the Federal Reserve, we must 
seek the approval of the Federal Reserve before making a capital distribution if, among other reasons, we would not 
meet our regulatory capital requirements after making the proposed capital distribution.

In addition to its capital planning requirements, the Federal Reserve has the authority to prohibit or to limit the 

payment of dividends by the banking organizations it supervises, including us and State Street Bank, if, in the 
Federal Reserve’s opinion, the payment of a dividend would constitute an unsafe or unsound practice in light of the 
financial condition of the banking organization.  All of these policies and other requirements could affect our ability to 
pay dividends and purchase our stock, or require us to provide capital assistance to State Street Bank and any 
other banking subsidiary. 

We expect that, by March 31, 2014, the Federal Reserve will either provide a notice of non-objection or object 

to our 2014 capital plan, which we submitted to the Federal Reserve in January 2014. 

In October 2012, the Federal Reserve issued a final rule to implement its capital stress-testing requirements 

under the Dodd-Frank Act that require us to conduct semi-annual State Street-run stress tests.  Under this rule, we 
are required to publicly disclose the summary results of our State Street-run stress tests under the severely adverse 
economic scenario.  In September 2013, we provided summary results of our 2013 semi-annual State Street-run 

10

stress tests on the “Investor Relations” section of our corporate website.  The rule also subjects us to an annual 
supervisory stress test conducted by the Federal Reserve.  

The Dodd-Frank Act also requires State Street Bank to conduct an annual stress test.  State Street Bank 

submitted its 2014 annual State Street Bank-run stress test to the Federal Reserve in January 2014.  

The Volcker Rule

The Volcker rule became effective on July 21, 2012, and in December 2013, U.S. regulators issued final 
regulations to implement the Volcker rule.  The Volcker rule will, over time, prohibit “banking entities,” including us 
and our subsidiaries, from engaging in certain prohibited “proprietary trading” activities, as defined in the final 
Volcker rule regulations, subject to specified exemptions.  The Volcker rule will also require banking entities to either 
restructure or divest of certain investments in, and relationships with, “covered funds,” as defined in the final Volcker 
rule regulations.  

The classification of certain types of investment securities or structures, such as collateralized loan 

obligations, or CLOs, as “covered funds” remains subject to market, and ultimately regulatory, interpretation, based 
on the specific terms and other characteristics relevant to such investment securities and structures.  As of 
December 31, 2013, we held an aggregate of approximately $5.77 billion of investments in CLOs.  As of the same 
date, these investments had an aggregate pre-tax net unrealized gain of approximately $122 million, composed of 
gross unrealized gains of $141 million and gross unrealized losses of $19 million.  In the event that we or our 
banking regulators conclude that such investments in CLOs, or other investments, are “covered funds,” we may be 
required to divest of such investments.  If other banking entities reach similar conclusions with respect to similar 
investments held by them, the prices of such investments could decline significantly, and we may be required to 
divest of such investments at a significant discount compared to the investments' book value.  This could result in a 
material adverse effect on our consolidated results of operations in the period in which such a divestment occurs or 
on our consolidated financial condition.  

Banking entities subject to the Volcker rule have until July 21, 2015 to bring all of their activities and 

investments into conformity with the Volcker rule, subject to possible extensions.  The final Volcker rule regulations 
also require banking entities to establish extensive programs to ensure compliance with the restrictions of the 
Volcker rule.  

We are reviewing our activities that are affected by the final Volcker rule regulations and are taking steps to 

bring those activities into conformity with the Volcker rule.  We are also in the process of establishing the necessary 
compliance programs to comply with the final Volcker rule regulations.  Given the complexity of the new framework, 
while we anticipate that the final rule will have some impact on our investment management and custody 
operations, we have not completed a full evaluation of the impact of the final Volcker rule regulations.  The impact of 
the Volcker rule on us will ultimately depend on the interpretation and implementation by the five regulatory 
agencies responsible for its oversight. 

Enhanced Prudential Standards  

The Dodd-Frank Act established a new regulatory framework to regulate banking organizations designated as 
“systemically important financial institutions,” or SIFIs, and has subjected them to heightened prudential standards, 
including heightened capital, leverage, liquidity and risk management requirements, single-counterparty credit limits 
and early remediation requirements.  Bank holding companies with $50 billion or more in consolidated assets, which 
includes us, became automatically subject to the systemic-risk regime in July 2010.  

The FSOC, established by the Dodd-Frank Act as discussed earlier, can recommend prudential standards, 

reporting and disclosure requirements to the Federal Reserve for SIFIs, and must approve any finding by the 
Federal Reserve that a financial institution poses a grave threat to financial stability and must undertake mitigating 
actions.  The FSOC is also empowered to designate systemically important payment, clearing and settlement 
activities of financial institutions, subjecting them to prudential supervision and regulation, and, assisted by the new 
Office of Financial Research within the U.S. Department of the Treasury, also established by the Dodd-Frank Act, 
can gather data and reports from financial institutions, including us.

In December 2011, the Federal Reserve issued proposed rules to implement the Dodd-Frank Act’s enhanced 

prudential standards for large bank holding companies such as State Street.  Among other provisions, the proposed 
rules would require us to implement various liquidity-related risk management and corporate governance measures 
and limit our aggregate credit exposure to any unaffiliated counterparty (together with that counterparty’s 
subsidiaries) to 25% of our capital stock and surplus, as defined.  Refer to the risk factor titled “We assume 
significant credit risk to counterparties, many of which are major financial institutions. These financial institutions 
and other counterparties may also have substantial financial dependencies with other financial institutions and 

11

sovereign entities.  This credit exposure and concentration could expose us to financial loss” included under Item 
1A of this Form 10-K.  In addition, the proposed rules would create a new early-remediation regime to address 
financial distress or material management weaknesses determined with reference to four levels of early 
remediation, including heightened supervisory review, initial remediation, recovery, and resolution assessment, with 
specific limitations and requirements tied to each level.  

The systemic-risk regime also provides that, for institutions deemed to pose a grave threat to U.S. financial 

stability, the Federal Reserve, upon an FSOC vote, must limit that institution’s ability to merge, restrict its ability to 
offer financial products, require it to terminate activities, impose conditions on activities or, as a last resort, require it 
to dispose of assets.  Upon a grave-threat determination by the FSOC, the Federal Reserve must issue rules that 
require financial institutions subject to the systemic-risk regime to maintain a debt-to-equity ratio of no more than 15 
to 1 if the FSOC considers it necessary to mitigate the risk.  The Federal Reserve also has the ability to establish 
further standards, including those regarding contingent capital, enhanced public disclosures, and limits on short-
term debt, including off-balance sheet exposures.

Resolution Planning

As required by the Dodd-Frank Act, the FDIC and the Federal Reserve jointly issued a final rule pursuant to 

which we are required to submit annually to the Federal Reserve and the FDIC a plan for our rapid and orderly 
resolution under the Bankruptcy Code (or other specifically applicable insolvency regime) in the event of material 
financial distress or failure, referred to as a “resolution plan.”  The FDIC also issued a final rule pursuant to which 
State Street Bank is required to submit annually to the FDIC a plan for resolution in the event of its failure.  We and 
State Street Bank submitted our most recent annual resolution plans to the Federal Reserve and the FDIC on 
October 1, 2013.

Orderly Liquidation Authority

Under the Dodd-Frank Act, certain financial companies, including bank holding companies such as State 
Street, and certain covered subsidiaries, can be subjected to a new orderly liquidation authority.  The U.S. Treasury 
Secretary, in consultation with the President, must first make certain extraordinary financial distress and systemic 
risk determinations, and action must be recommended by two-thirds of the FDIC Board and two-thirds of the 
Federal Reserve Board.  Absent such actions, we, as a bank holding company, would remain subject to the U.S. 
Bankruptcy Code. 

The orderly liquidation authority went into effect in July 2010, and rulemaking is proceeding in stages, with 

some regulations now finalized and others planned but not yet proposed.  If we were subject to the orderly 
liquidation authority, the FDIC would be appointed as our receiver, which would give the FDIC considerable powers 
to resolve us, including: (1) the power to remove officers and directors responsible for our failure and to appoint new 
directors and officers; (2) the power to assign assets and liabilities to a third party or bridge financial company 
without the need for creditor consent or prior court review; (3) the ability to differentiate among creditors, including 
by treating junior creditors better than senior creditors, subject to a minimum recovery right to receive at least what 
they would have received in bankruptcy liquidation; and (4) broad powers to administer the claims process to 
determine distributions from the assets of the receivership to creditors not transferred to a third party or bridge 
financial institution.  

In December 2013, the FDIC released its proposed single-point-of-entry strategy for resolution of a SIFI under 

the orderly liquidation authority. The FDIC’s release outlines how it would use its powers under the orderly 
liquidation authority to resolve a SIFI by placing its top-tier U.S. holding company in receivership and keeping its 
operating subsidiaries open and out of insolvency proceedings by transferring the operating subsidiaries to a new 
bridge holding company, recapitalizing the operating subsidiaries and imposing losses on the shareholders and 
creditors of the holding company in receivership according to their statutory order of priority.

Derivatives

Title VII of the Dodd-Frank Act imposes a new regulatory structure on the over-the-counter derivatives market, 

including requirements for clearing, exchange trading, capital, margin, reporting and record-keeping.  In addition, 
certain swaps and other derivatives activities are required to be “pushed out” of insured depository institutions and 
conducted in separately capitalized non-bank affiliates.  Title VII also requires certain persons to register as a “major 
swap participant” or a “swap dealer.”  The Commodity Futures Trading Commission, or CFTC, the SEC and other 
U.S. regulators have adopted and are still in the process of adopting regulations to implement Title VII.  Through this 
rulemaking process, the CFTC has established, among other things, reporting and record-keeping obligations, 
margin and capital requirements, the scope of registration requirements, and what swaps are required to be 

12

centrally cleared and exchange-traded.  The CFTC has also issued rules to enhance the oversight of clearing and 
trading entities.  The SEC is in the process of proposing and finalizing similar regulations. 

State Street Bank has registered provisionally with the CFTC as a swap dealer.  As a provisionally-registered 

swap dealer, State Street Bank is subject to significant regulatory obligations regarding its swap activity and the 
supervision, examination and enforcement powers of the CFTC and other regulators.  In December 2013, the CFTC 
granted State Street Bank a limited-purpose swap dealer designation.  Under this limited-purpose designation, 
interest-rate swap activity engaged in by State Street Bank’s Global Treasury group is not subject to certain of the 
swap regulatory requirements otherwise applicable to swaps entered into by a registered swap dealer, subject to a 
number of conditions.  For all other swap transactions, our swap activities remain subject to all applicable swap 
dealer regulations.

Money Market Funds

In 2012, the FSOC proposed several recommendations for money market mutual fund reform, which included 
requiring money market funds to use a floating net asset value, mandating a capital buffer and requiring a hold-back 
on redemptions for certain shareholders, and the FSB endorsed recommendations proposed by the International 
Organization of Securities Commissions, or IOSCO, including requiring money market funds to adopt a floating net 
asset value.  In June 2013, the SEC proposed U.S. reforms, which would require certain SEC-registered money 
market funds to transact at the floating net asset value or, alternatively, allow such funds to continue to transact at a 
stable share price but impose liquidity fees and investor redemption gates in times of stress.  Reforms proposed by 
the SEC would also create additional disclosure and reporting requirements for the funds.  Money market reforms 
are also being considered in Europe.  The timing and content of final new regulations in the U.S. or Europe remain 
uncertain.  The requirements and standards provided for in any new regulations, including those of the nature 
described in the FSOC or IOSCO recommendations or in the proposed SEC reforms, have the potential to 
significantly alter the business models of money market fund sponsors and asset managers, including many of our 
servicing clients and SSgA, and may result in reduced levels of investment in money market funds.  These effects 
could have adverse impacts on our business, our operations or our consolidated results of operations.

Subsidiaries

The Federal Reserve is the primary federal banking agency responsible for regulating us and our subsidiaries, 

including State Street Bank, with respect to both our U.S. and non-U.S. operations.

Our banking subsidiaries are subject to supervision and examination by various regulatory authorities.  State 
Street Bank is a member of the Federal Reserve System, its deposits are insured by the FDIC and it is subject to 
applicable federal and state banking laws and to supervision and examination by the Federal Reserve, as well as by 
the Massachusetts Commissioner of Banks, the FDIC, and the regulatory authorities of those states and countries 
in which State Street Bank operates a branch.  Our other subsidiary trust companies are subject to supervision and 
examination by the Office of the Comptroller of the Currency, the Federal Reserve or by the appropriate state 
banking regulatory authorities of the states in which they are organized and operate.  Our non-U.S. banking 
subsidiaries are subject to regulation by the regulatory authorities of the countries in which they operate.  As of 
December 31, 2013, the capital of each of these banking subsidiaries exceeded the minimum legal capital 
requirements set by those regulatory authorities.

We and our subsidiaries that are not subsidiaries of State Street Bank are affiliates of State Street Bank under 

federal banking laws, which impose restrictions on various types of transactions, including loans, extensions of 
credit, investments or asset purchases by or from State Street Bank, on the one hand, to us and those of our 
subsidiaries, on the other.  Transactions of this kind between State Street Bank and its affiliates are limited with 
respect to each affiliate to 10% of State Street Bank’s capital and surplus, as defined by the aforementioned 
banking laws, and to 20% in the aggregate for all affiliates, and in some cases are also subject to strict collateral 
requirements.  Under the Dodd-Frank Act, effective in July 2012, derivatives, securities borrowing and securities 
lending transactions between State Street Bank and its affiliates became subject to these restrictions. The Dodd-
Frank Act also expanded the scope of transactions required to be collateralized.  In addition, the Volcker rule 
generally prohibits similar transactions between the parent company or any of its affiliates and “covered funds” for 
which we or any of our affiliates serve as the investment manager, investment adviser, commodity trading advisor or 
sponsor and other “covered funds” organized and offered pursuant to specific exemptions in the final Volcker rule 
regulations.  

Federal law also requires that certain transactions with affiliates be on terms and under circumstances, 
including credit standards, that are substantially the same, or at least as favorable to the institution, as those 
prevailing at the time for comparable transactions involving other non-affiliated companies.  Alternatively, in the 

13

absence of comparable transactions, the transactions must be on terms and under circumstances, including credit 
standards, that in good faith would be offered to, or would apply to, non-affiliated companies.  State Street Bank is 
also prohibited from engaging in certain tie-in arrangements in connection with any extension of credit or lease or 
sale of property or furnishing of services.  Federal law provides as well for a depositor preference on amounts 
realized from the liquidation or other resolution of any depository institution insured by the FDIC.

SSgA Funds Management, Inc., or SSgA FM, and State Street Global Advisors Limited, or SSgA Ltd., act as 
investment advisers to investment companies registered under the Investment Company Act of 1940.  SSgA FM, 
incorporated in Massachusetts in 2001 and headquartered in Boston, Massachusetts, is registered with the SEC as 
an investment adviser under the Investment Advisers Act of 1940.  SSgA Ltd., incorporated in 1990 as a U.K. limited 
company and domiciled in the U.K., is also registered with the SEC as an investment adviser under the Investment 
Advisers Act of 1940.  SSgA Ltd. is also authorized and regulated by the U.K. Financial Conduct Authority, or FCA, 
and is an investment firm under the Markets in Financial Instruments Directive.  SSgA FM and SSgA Ltd. each offer 
a variety of asset management solutions, including active, enhanced and passive equity, active and passive fixed-
income, cash management, multi-asset class solutions and real estate.  In addition, a major portion of our 
investment management activities are conducted by State Street Bank, which is subject to supervision primarily by 
the Federal Reserve with respect to these activities.

Our U.S. broker/dealer subsidiary is registered as a broker/dealer with the SEC, is subject to regulation by the 

SEC (including the SEC’s net capital rule) and is a member of the Financial Industry Regulatory Authority, a self-
regulatory organization. The U.K. broker/dealer business operates through our subsidiary, State Street Global 
Markets International Limited, which is registered in the U.K. as a regulated securities broker, is authorized and 
regulated by the FCA and is an investment firm under the Market in Financial Instruments Directive.  It is also a 
member of the London Stock Exchange.  In accordance with the rules of the FCA, the U.K. broker/dealer publishes 
information on its risk management objectives and on policies associated with its regulatory capital requirements 
and resources.  Many aspects of our investment management activities are subject to federal and state laws and 
regulations primarily intended to benefit the investment holder, rather than our shareholders.

Our activities as a futures commission merchant are subject to regulation by the CFTC in the U.S. and various 

regulatory authorities internationally, as well as the membership requirements of the applicable clearinghouses. 

These laws and regulations generally grant supervisory agencies and bodies broad administrative powers, 
including the power to limit or restrict us from conducting our investment management activities in the event that we 
fail to comply with such laws and regulations, and examination authority.  Our business related to investment 
management and trusteeship of collective trust funds and separate accounts offered to employee benefit plans is 
subject to the Employee Retirement Income Security Act, or ERISA, and is regulated by the U.S. Department of 
Labor.

Our businesses, including our investment management and securities and futures businesses, are also 
regulated extensively by non-U.S. governments, securities exchanges, self-regulatory organizations, central banks 
and regulatory bodies, especially in those jurisdictions in which we maintain an office.  For instance, the FCA, the 
Prudential Regulatory Authority, or PRA, the London Stock Exchange, and the Euronext.Liffe regulate our activities 
in the U.K.; the Federal Financial Supervisory Authority and Deutsche Borse AG regulate our activities in Germany; 
and the Financial Services Agency, the Bank of Japan, the Japanese Securities Dealers Association and several 
Japanese securities and futures exchanges, including the Tokyo Stock Exchange, regulate our activities in Japan.  
We have established policies, procedures, and systems designed to comply with the requirements of these 
organizations.  However, as a global financial services institution, we face complexity and costs related to 
regulation.

The majority of our non-U.S. asset servicing operations are conducted pursuant to the Federal Reserve's 
Regulation K through State Street Bank’s Edge Act subsidiary or through international branches of State Street 
Bank.  An Edge Act corporation is a corporation organized under federal law that conducts foreign business 
activities.  In general, banks may not make investments in their Edge Act corporations (and similar state law 
corporations) that exceed 20% of their capital and surplus, as defined, and the investment of any amount in excess 
of 10% of capital and surplus requires the prior approval of the Federal Reserve. 

In addition to our non-U.S. operations conducted pursuant to Regulation K, we also make new investments 

abroad directly (through us or through our non-banking subsidiaries) pursuant to the Federal Reserve's Regulation 
Y, or through international bank branch expansion, which are not subject to the investment limitations applicable to 
Edge Act subsidiaries.

14

We and certain of our subsidiaries are subject to the Bank Secrecy Act of 1970, as amended by the USA 

PATRIOT Act of 2001, which contains anti-money laundering, or AML, and financial transparency provisions and 
requires implementation of regulations applicable to financial services companies, including standards for verifying 
client identification and monitoring client transactions and detecting and reporting suspicious activities.  AML laws 
outside the U.S. contain similar requirements.  We have implemented policies, procedures and internal controls that 
are designed to comply with all applicable AML laws and regulations.  Compliance with applicable AML and related 
requirements is a common area of review for financial regulators, and our level of compliance with these 
requirements could result in fines, penalties, lawsuits, regulatory sanctions or difficulties in obtaining approvals, 
restrictions on our business activities or harm to our reputation.

We are also subject to the Massachusetts bank holding company statute.  Requirements of the statute include, 

among other things, prior approval by the Massachusetts Board of Bank Incorporation for our acquisition of more 
than 5% of the voting shares of any additional bank and for other forms of bank acquisitions.

Deposit Insurance

FDIC-insured depository institutions are required to pay deposit insurance assessments to the FDIC.  The 

Dodd-Frank Act made permanent the general $250,000 deposit insurance limit for insured deposits. 

The FDIC’s Deposit Insurance Fund, or DIF, is funded by assessments on insured depository institutions.  The 

FDIC assesses DIF premiums based on an insured depository institution's average consolidated total assets, less 
the average tangible equity of the insured depository institution during the assessment period.  For larger 
institutions, such as State Street Bank, assessments are determined based on regulatory ratings and forward-
looking financial measures to calculate the assessment rate, which is subject to adjustments by the FDIC, and the 
assessment base.

The Dodd-Frank Act also directed the FDIC to determine whether and to what extent adjustments to the 
assessment base are appropriate for “custody banks.”  During 2011, the FDIC concluded that certain liquid assets 
could be excluded from the deposit insurance assessment base of custody banks that satisfy specified institutional 
eligibility criteria.  This has the effect of reducing the amount of DIF insurance premiums due from custody banks. 
State Street Bank is a custody bank for this purpose.  The custody bank assessment adjustment may not exceed 
total transaction account deposits identified by the institution as being directly linked to a fiduciary or custody and 
safekeeping asset.

Prompt Corrective Action

The FDIC Improvement Act of 1991 requires the appropriate federal banking regulator to take “prompt 
corrective action” with respect to a depository institution if that institution does not meet certain capital adequacy 
standards.  While these regulations apply only to banks, such as State Street Bank, the Federal Reserve is 
authorized to take appropriate action against a parent bank holding company, such as our parent company, based 
on the under-capitalized status of any banking subsidiary.  In certain instances, we would  be required to guarantee 
the performance of the capital restoration plan for our under-capitalized banking subsidiary.

Support of Subsidiary Banks

Under Federal Reserve guidelines, which were codified in the Dodd-Frank Act, a bank holding company such 

as our parent company is required to act as a source of financial and managerial strength to its banking 
subsidiaries.  This requirement means that we are expected to commit resources to State Street Bank and any 
other banking subsidiary in circumstances in which we otherwise might not do so absent such a requirement.  In the 
event of bankruptcy, any commitment by us to a federal bank regulatory agency to maintain the capital of a banking 
subsidiary will be assumed by the bankruptcy trustee and will be entitled to a priority payment.

Insolvency of an Insured U.S. Subsidiary Depository Institution

If the FDIC is appointed the conservator or receiver of an FDIC-insured U.S. subsidiary depository institution, 

such as State Street Bank, upon its insolvency or certain other events, the FDIC has the ability to transfer any of the 
depository institution’s assets and liabilities to a new obligor without the approval of the depository institution’s 
creditors, enforce the terms of the depository institution’s contracts pursuant to their terms or repudiate or disaffirm 
contracts or leases to which the depository institution is a party.  

Additionally, the claims of holders of deposit liabilities and certain claims for administrative expenses against 

an insured depository institution would be afforded priority over other general unsecured claims against such an 
institution, including claims of debt holders of the institution and, under current interpretation, depositors in non-U.S. 
offices, in the liquidation or other resolution of such an institution by any receiver.  As a result, such persons would 

15

be treated differently from and could receive, if anything, substantially less than the depositors in U.S. offices of the 
depository institution. 

ECONOMIC CONDITIONS AND GOVERNMENT POLICIES

Economic policies of the U.S. government and its agencies influence our operating environment.  Monetary 
policy conducted by the Federal Reserve directly affects the level of interest rates, which may affect overall credit 
conditions of the economy.  Monetary policy is applied by the Federal Reserve through open market operations in 
U.S. government securities, changes in reserve requirements for depository institutions, and changes in the 
discount rate and availability of borrowing from the Federal Reserve.  Government regulation of banks and bank 
holding companies is intended primarily for the protection of depositors of the banks, rather than for the 
shareholders of the institutions and therefore may, in some cases, be adverse to the interests of those 
shareholders.  We are similarly affected by the economic policies of non-U.S. government agencies, such as the 
European Central Bank, or ECB.

STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES

The following information, included under Items 6, 7 and 8 of this Form 10-K, is incorporated by reference 

herein:

“Selected Financial Data” table (Item 6) - presents return on average common equity, return on average 

assets, common dividend payout and equity-to-assets ratios.

“Distribution of Average Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential” 

table (Item 8) - presents consolidated average balance sheet amounts, related fully taxable-equivalent interest 
earned and paid, related average yields and rates paid and changes in fully taxable-equivalent interest revenue and 
interest expense for each major category of interest-earning assets and interest-bearing liabilities.

“Investment Securities” section included in Management's Discussion and Analysis (Item 7) and note 4, 

“Investment Securities,” to the consolidated financial statements (Item 8) - disclose information regarding book 
values, market values, maturities and weighted-average yields of securities (by category). 

Note 1, “Summary of Significant Accounting Policies - Loans and Leases,” to the consolidated financial 

statements (Item 8) - discloses our policy for placing loans and leases on non-accrual status.

“Loans and Leases” section included in Management’s Discussion and Analysis (Item 7) and note 5, “Loans 
and Leases,” to the consolidated financial statements (Item 8) - discloses distribution of loans, loan maturities and 
sensitivities of loans to changes in interest rates.

“Loans and Leases” and “Cross-Border Outstandings” sections of Management’s Discussion and Analysis 

(Item 7) - discloses information regarding cross-border outstandings and other loan concentrations of State Street.

“Credit Risk Management” section included in Management’s Discussion and Analysis (Item 7) and note 5, 

“Loans and Leases,” to the consolidated financial statements (Item 8) - present the allocation of the allowance for 
loan losses, and a description of factors which influenced management’s judgment in determining amounts of 
additions or reductions to the allowance, if any, charged or credited to results of operations.

“Distribution of Average Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential” 

table (Item 8) - discloses deposit information.

Note 9, “Short-Term Borrowings,” to the consolidated financial statements (Item 8) - discloses information 

regarding short-term borrowings of State Street.

ITEM 1A.  RISK FACTORS 

Forward-Looking Statements

This Form 10-K, as well as other reports submitted by us under the Securities Exchange Act of 1934, 
registration statements filed by us under the Securities Act of 1933, our annual report to shareholders and other 
public statements we may make, contain statements (including statements in Management's Discussion and 
Analysis included under Item 7 of this Form 10-K) that are considered “forward-looking statements” within the 
meaning of U.S. securities laws, including statements about industry, regulatory, economic and market trends, 
management's expectations about our financial performance, capital, market growth, acquisitions, joint ventures 
and divestitures, new technologies, services and opportunities and earnings, management's confidence in our 
strategies and other matters that do not relate strictly to historical facts. Terminology such as “plan,” “expect,” 
“intend,” “forecast,” “outlook,” “believe,” “anticipate,” “estimate,” “seek,” “may,” “will,” “trend,” “target,” “strategy” and 
“goal,” or similar statements or variations of such terms, are intended to identify forward-looking statements, 

16

although not all forward-looking statements contain such terms.

Forward-looking statements are subject to various risks and uncertainties, which change over time, are based 

on management's expectations and assumptions at the time the statements are made, and are not guarantees of 
future results. Management's expectations and assumptions, and the continued validity of the forward-looking 
statements, are subject to change due to a broad range of factors affecting the national and global economies, the 
equity, debt, currency and other financial markets, as well as factors specific to State Street and its subsidiaries, 
including State Street Bank. Factors that could cause changes in the expectations or assumptions on which 
forward-looking statements are based cannot be foreseen with certainty and include, but are not limited to:

• 

• 

• 

• 

• 

the financial strength and continuing viability of the counterparties with which we or our clients do business 
and to which we have investment, credit or financial exposure, including, for example, the direct and indirect 
effects on counterparties of the sovereign-debt risks in the U.S., Europe and other regions;

increases in the volatility of, or declines in the level of, our net interest revenue, changes in the composition 
or valuation of the assets recorded in our consolidated statement of condition (and our ability to measure 
the fair value of investment securities) and the possibility that we may change the manner in which we fund 
those assets;

the liquidity of the U.S. and international securities markets, particularly the markets for fixed-income 
securities and inter-bank credits, and the liquidity requirements of our clients; 

the level and volatility of interest rates and the performance and volatility of securities, credit, currency and 
other markets in the U.S. and internationally;

the credit quality, credit-agency ratings and fair values of the securities in our investment securities portfolio, 
a deterioration or downgrade of which could lead to other-than-temporary impairment of the respective 
securities and the recognition of an impairment loss in our consolidated statement of income;

•  our ability to attract deposits and other low-cost, short-term funding, and our ability to deploy deposits in a 

profitable manner consistent with our liquidity requirements and risk profile;

• 

the manner and timing with which the Federal Reserve and other U.S. and foreign regulators implement the 
Dodd-Frank Act changes to the Basel III capital framework and European legislation, such as the Alternative 
Investment Fund Managers Directive and Undertakings for Collective Investment in Transferable Securities 
Directives, with respect to the levels of regulatory capital we must maintain, our credit exposure to third 
parties, margin requirements applicable to derivatives, banking and financial activities and other regulatory 
initiatives in the U.S. and internationally, including regulatory developments that result in changes to our 
structure or operating model, increased costs or other changes to how we provide services;

•  adverse changes in the regulatory capital ratios that we are required or will be required to meet, whether 
arising under the Dodd-Frank Act or the Basel III capital and liquidity standards, or due to changes in 
regulatory positions, practices or regulations in jurisdictions in which we engage in banking activities, 
including changes in internal or external data, formulae, models, assumptions or other advanced systems 
used in the calculation of our capital ratios that cause changes in those ratios as they are measured from 
period to period;

• 

increasing requirements to obtain the prior approval of the Federal Reserve or our other regulators for the 
use, allocation or distribution of our capital or other specific capital actions or programs, including 
acquisitions, dividends and equity purchases, without which our growth plans, distributions to shareholders, 
equity purchase programs or other capital initiatives may be restricted;

•  changes in law or regulation, or the enforcement of law or regulation, that may adversely affect our 

business activities or those of our clients or our counterparties, and the products or services that we sell, 
including additional or increased taxes or assessments thereon, capital adequacy requirements, margin 
requirements and changes that expose us to risks related to the adequacy of our controls or compliance 
programs;

• 

financial market disruptions or economic recession, whether in the U.S., Europe, Asia or other
regions;

•  our ability to promote a strong culture of risk management, operating controls, compliance oversight and 

governance that meet our expectations and those of our clients and our regulators;

• 

the results of, and costs associated with, government investigations, litigation and similar claims, disputes, 
or proceedings;

•  delays or difficulties in the execution of our previously announced Business Operations and Information 
Technology Transformation program, which could lead to changes in our estimates of the charges, 
expenses or savings associated with the planned program and may cause volatility of our earnings;
17

 
• 

• 

the potential for losses arising from our investments in sponsored investment funds;

the possibility that our clients will incur substantial losses in investment pools for which we act as agent, and 
the possibility of significant reductions in the liquidity or valuation of assets underlying those pools;

•  our ability to anticipate and manage the level and timing of redemptions and withdrawals from our

             collateral pools and other collective investment products;

• 

the credit agency ratings of our debt and depository obligations and investor and client perceptions

             of our financial strength;

•  adverse publicity, whether specific to State Street or regarding other industry participants or industry-wide 

factors, or other reputational harm;

•  our ability to control operational risks, data security breach risks and outsourcing risks, and our

ability to protect our intellectual property rights, the possibility of errors in the quantitative models we use to 
manage our business and the possibility that our controls will prove insufficient, fail or be
circumvented;

•  dependencies on information technology and our ability to control related risks, including cyber-crime and 
other threats to our information technology infrastructure and systems and their effective operation both 
independently and with external systems, and complexities and costs of protecting the security of our 
systems and data;

•  our ability to grow revenue, control expenses, attract and retain highly skilled people and raise the capital 

necessary to achieve our business goals and comply with regulatory requirements;

•  changes or potential changes to the competitive environment, including changes due to regulatory and 

technological changes, the effects of industry consolidation and perceptions of State Street as a suitable 
service provider or counterparty;

•  changes or potential changes in how and in what amounts clients compensate us for our services, and the 

mix of services provided by us that clients choose;

•  our ability to complete acquisitions, joint ventures and divestitures, including the ability to obtain regulatory 

approvals, the ability to arrange financing as required and the ability to satisfy closing conditions;

• 

the risks that our acquired businesses and joint ventures will not achieve their anticipated financial and 
operational benefits or will not be integrated successfully, or that the integration will take longer than 
anticipated, that expected synergies will not be achieved or unexpected negative synergies will be 
experienced, that client and deposit retention goals will not be met, that other regulatory or operational 
challenges will be experienced, and that disruptions from the transaction will harm our relationships with our 
clients, our employees or regulators;

•  our ability to recognize emerging needs of our clients and to develop products that are responsive to such 
trends and profitable to us, the performance of and demand for the products and services we offer, and the 
potential for new products and services to impose additional costs on us and expose us to increased 
operational risk;

•  changes in accounting standards and practices; and

•  changes in tax legislation and in the interpretation of existing tax laws by U.S. and non-U.S. tax authorities 

that affect the amount of taxes due.

Actual outcomes and results may differ materially from what is expressed in our forward-looking statements 

and from our historical financial results due to the factors discussed in this section and elsewhere in this Form 10-K 
or disclosed in our other SEC filings. Forward-looking statements should not be relied on as representing our 
expectations or beliefs as of any date subsequent to the time this Form 10-K is filed with the SEC. We undertake no 
obligation to revise our forward-looking statements after the time they are made. The factors discussed above and 
in this section generally are not intended to be a complete summary of all risks and uncertainties that may affect our 
businesses. We cannot anticipate all developments that may adversely affect our consolidated results of operations 
and financial condition.

Forward-looking statements should not be viewed as predictions, and should not be the primary basis on 

which investors evaluate State Street. Any investor in State Street should consider all risks and uncertainties 
disclosed in our SEC filings, including our filings under the Securities Exchange Act of 1934, in particular our reports 
on Forms 10-K, 10-Q and 8-K, or registration statements filed under the Securities Act of 1933, all of which are 
accessible on the SEC's website at www.sec.gov or on the “Investor Relations” section of our website at 
www.statestreet.com.

18

 
Risk Factors

In the normal course of our business activities, we are exposed to a variety of risks.  The following is a 
discussion of various risk factors applicable to State Street.  Additional information about our risk management 
framework is included under “Risk Management” in Management’s Discussion and Analysis included under Item 7 
of this Form 10-K.  Additional risks beyond those described in Management's Discussion and Analysis or in the 
following discussion may be inherent in our activities or operations as currently conducted, or as we may conduct 
them in the future, or in the markets in which we operate or may in the future operate.

Credit and Counterparty, Liquidity and Market Risks

We assume significant credit risk to counterparties, many of which are major financial institutions. These 
financial institutions and other counterparties may also have substantial financial dependencies with other 
financial institutions and sovereign entities.  This credit exposure and concentration could expose us to 
financial loss.

The financial markets are characterized by extensive interdependencies among numerous parties, including 

banks, central banks, broker/dealers, collective investment funds, insurance companies and other financial 
institutions. Many financial institutions also hold, or are exposed to, loans, sovereign debt, fixed-income securities, 
derivatives, counterparty and other forms of credit risk in amounts that are material to their financial condition. As a 
result of our own business practices and these interdependencies, we and many of our clients have concentrated 
counterparty exposure to other financial institutions, particularly large and complex institutions, and sovereign 
issuers. Although we have procedures for monitoring both individual and aggregate counterparty risk, significant 
individual and aggregate counterparty exposure is inherent in our business, as our focus is on servicing large 
institutional investors.

From time to time, we assume concentrated credit risk at the individual obligor, counterparty or group level. 
Such concentrations may be material and can from time to time exceed 10% of our consolidated total shareholders' 
equity. Our material counterparty exposures change daily, and the counterparties or groups of related counterparties 
to which our risk exposure exceeds 10% of our consolidated total shareholders' equity are also variable during any 
reported period; however, our largest exposures tend to be to other financial institutions. 

Concentration of counterparty exposure presents significant risks to us and to our clients because the failure or 

perceived weakness of our counterparties (or in some cases of our clients' counterparties) has the potential to 
expose us to risk of financial loss. Changes in market perception of the financial strength of particular financial 
institutions or sovereign issuers can occur rapidly, are often based on a variety of factors and are difficult to predict.

Since mid-2007, the continued instability of the financial markets has resulted in many financial institutions 
becoming significantly less creditworthy, as reflected in the credit downgrades of numerous large U.S. and non-U.S. 
financial institutions in recent years. Also, credit downgrades to several sovereign issuers (including the U.S., 
Austria, France, Greece, Italy, the Netherlands, Portugal and Spain) and other issuers have stressed the perceived 
creditworthiness of financial institutions, many of which invest in, accept collateral in the form of, or value other 
transactions based on the debt or other securities issued by sovereign or other issuers. Further economic, political 
or market turmoil or developments, including with respect to federal budget or federal debt-ceiling concerns in the 
U.S. or the reduction in levels of quantitative easing in the U.S. and other developed countries, may lead to stress 
on sovereign issuers, and increase the potential for sovereign defaults or restructurings, additional credit-rating 
downgrades or the departure of sovereign issuers from common currencies or economic unions. As a result, we 
may be exposed to increased counterparty risks, either resulting from our role as principal or because of 
commitments we make in our capacity as agent for some of our clients.

The degree of client demand for short-term credit tends to increase during periods of market turbulence, which 

may expose us to further counterparty-related risks. For example, investors in collective investment vehicles for 
which we act as custodian may experience significant redemption activity due to adverse market or economic news 
that was unanticipated by the fund's manager. Our relationship with our clients, the nature of the settlement process 
and limitations in our systems may result in the extension of short-term credit in such circumstances. For some 
types of clients, we provide credit to allow them to leverage their portfolios, which may expose us to potential loss if 
the client experiences investment losses or other credit difficulties. 

In addition to our exposure to financial institutions, we are from time to time exposed to concentrated credit risk 

at the industry or country level, potentially exposing us to a single market or political event or a correlated set of 
events. We are also generally not able to net exposures across counterparties that are affiliated entities and may 
not be able in all circumstances to net exposures to the same legal entity across multiple products. As a 
consequence, we may incur a loss in relation to one entity or product even though our exposure to an entity's 
affiliates or across product types is over-collateralized.  Our use of unaffiliated subcustodians and changing 

19

regulatory requirements with respect to our financial exposures in the event those subcustodians are unable to 
return a client’s assets also expose us to credit exposure to those subcustodians.  Moreover, not all of our 
counterparty exposure is secured, and when our exposure is secured, the realizable value of the collateral may 
have declined by the time we exercise our rights against that collateral. This risk may be particularly acute if we are 
required to sell the collateral into an illiquid or temporarily-impaired market.  

On behalf of clients enrolled in our securities lending program, we lend securities to banks, broker/dealers and 

other institutions. In most circumstances, we indemnify our clients for the fair market value of those securities 
against a failure of the borrower to return such securities. Borrowers are generally required to provide collateral 
equal to a contractually-agreed percentage equal to or in excess of the fair value of the loaned securities. As the fair 
value of the loaned securities changes, additional collateral is provided by the borrower or collateral is returned to 
the borrower.  In addition, our clients often purchase securities or other financial instruments from financial 
counterparties, including broker/dealers, under repurchase arrangements, frequently as a method of reinvesting the 
cash collateral they receive from lending their securities. Under these arrangements, the counterparty is obligated to 
repurchase these securities or financial instruments from the client at the same price (plus an agreed rate of return) 
at some point in the future. The value of the collateral is intended to exceed the counterparty's payment obligation, 
and collateral is adjusted daily to account for shortfall under, or excess over, the agreed-upon collateralization level. 
As with the securities lending program, we agree to indemnify our clients from any loss that would arise on a default 
by the counterparty under these repurchase arrangements if the proceeds from the disposition of the securities or 
other financial assets held as collateral are less than the amount of the repayment obligation by the client's 
counterparty. In such instances of counterparty default, for both securities lending and repurchase agreements, we, 
rather than our client, are exposed to the risks associated with collateral value.

We also engage in certain off-balance sheet activities that involve risks. For example, we provide benefit-

responsive contracts, known as wraps, to defined contribution plans that offer a stable value option to their 
participants. During the financial crisis, the book value of obligations under many of these contracts exceeded the 
market value of the underlying portfolio holdings. Concerns regarding the portfolio of investments protected by such 
contracts, or regarding the investment manager overseeing such an investment option, may result in redemption 
demands from stable value products covered by benefit-responsive contracts at a time when the portfolio's market 
value is less than its book value, potentially exposing us to risk of loss. Similarly, we provide credit facilities in 
connection with the remarketing of U.S. municipal obligations, potentially exposing us to credit exposure to the 
municipalities issuing such bonds and to their increased liquidity demands. In the current economic environment, 
where municipal credits are subject to increased investor concern, the risks associated with such businesses 
increase.  Further, our off-balance sheet activities also include our agreement, described above, to indemnify our 
clients for the fair market value of those securities against a failure of the borrower to return such securities. 

Under evolving regulatory restrictions on credit exposure, which are anticipated to include a broadening of the 

measure of credit exposure, we may be required to limit our exposures to specific issuers or groups, including 
financial institutions and sovereign issuers, to levels that we may currently exceed. These credit exposure 
restrictions under such evolving regulations may adversely affect our businesses and may require that we modify 
our operating models or the policies and practices we use to manage our consolidated statement of condition.

Although our overall business is subject to these interdependencies, several of our business units are 
particularly sensitive to them, including our Global Treasury group, our currency trading business, our securities 
finance business, and our investment management business. Given the limited number of strong counterparties in 
the current market, we are not able to mitigate all of our and our clients' counterparty credit risk. 

Our investment securities portfolio, consolidated financial condition and consolidated results of operations 
could be adversely affected by changes in interest rate, market and credit risks.

Our investment securities portfolio represented approximately 48% of our consolidated total assets as of 

December 31, 2013, and the gross interest revenue associated with our investment portfolio represented 
approximately 22% of our consolidated total gross revenue for the year ended December 31, 2013. As such, our 
consolidated financial condition and results of operations are materially exposed to the risks associated with our 
investment portfolio, including, without limitation, changes in interest rates, credit spreads, credit performance, 
credit ratings, our access to liquidity, foreign exchange markets, mark-to-market valuations, and our ability to 
profitably reinvest repayments of principal with respect to these securities. The low interest-rate environment that 
has persisted since the financial crisis began in mid-2007, and may continue in 2014 and beyond, limits our ability 
to achieve a net interest margin consistent with our historical averages. 

Our investment securities portfolio represents a greater proportion of our consolidated statement of condition 

and our loan and lease portfolios represent a smaller proportion (approximately 6% of our consolidated total assets 
as of December 31, 2013), in comparison to many other major financial institutions.  In some respects, the 

20

accounting and regulatory treatment of our investment securities portfolio may be less favorable to us than a more 
traditional held-for-investment lending portfolio or a portfolio of U.S. Treasury securities.  For example, under the 
U.S. Basel III final rule issued in July 2013, after-tax changes in the fair value of investment securities classified as 
available for sale will be included in tier 1 capital.  Since loans held for investment are not subject to a fair-value 
accounting framework, changes in the fair value of loans (other than incurred credit losses) are not similarly 
included in the determination of tier 1 capital under the U.S. Basel III final rule. Due to this differing treatment, we 
may experience increased variability in our tier 1 capital relative to other major financial institutions whose loan-and-
lease portfolios represent a larger proportion of their consolidated total assets than ours.

Our investment portfolio continues to have significant concentrations in certain classes of securities, including 
agency and non-agency residential mortgage-backed securities, commercial mortgage-backed securities and other 
asset-backed securities, and securities with concentrated exposure to consumers. These classes and types of 
securities experienced significant liquidity, valuation and credit quality deterioration during the financial disruption 
that began in mid-2007. We also hold non-U.S. mortgage-backed and asset-backed securities with exposures to 
European countries, whose sovereign-debt markets have experienced increased stress since 2011 and may 
continue to experience stress in the future. For further information, refer to the risk factor titled “Our businesses 
have significant European operations, and disruptions in European economies could have a material adverse effect 
on our consolidated results of operations or financial condition.”

Further, we hold a portfolio of U.S. state and municipal bonds. In view of the budget deficits that a number of 

states and municipalities currently face, the risks associated with this portfolio have increased.

If market conditions similar to those experienced in 2007 and 2008 were to recur, our investment portfolio 
could experience a decline in liquidity and market value, regardless of our credit view of our portfolio holdings. For 
example, we recorded significant losses not related to credit in connection with the consolidation of our off-balance 
sheet asset-backed commercial paper conduits in 2009 and the repositioning of our investment portfolio in 2010 
with respect to these asset classes. In addition, deterioration in the credit quality of our portfolio holdings could 
result in other-than-temporary impairment. Our investment portfolio is further subject to changes in both U.S. and 
non-U.S. (primarily in Europe) interest rates, and could be negatively affected by a quicker-than-anticipated 
increase in interest rates. In addition, while approximately 89% of the carrying value of the securities in our 
investment portfolio was composed of securities rated “AAA” or “AA” as of December 31, 2013, if a material portion 
of our investment portfolio were to experience credit-rating declines below investment grade, our capital ratios as 
calculated pursuant to the Basel III regulatory capital and liquidity standards could be adversely affected.  This risk 
is greater with portfolios of investment securities than with loans or holdings of U.S. Treasury securities.

Our business activities expose us to interest-rate risk.

In our business activities, we assume interest-rate risk by investing short-term deposits received from our 

clients in our investment portfolio of longer- and intermediate-term assets. Our net interest revenue is affected by 
the levels of interest rates in global markets, changes in the relationship between short- and long-term interest 
rates, the direction and speed of interest-rate changes, and the asset and liability spreads relative to the currency 
and geographic mix of our interest-earning assets and interest-bearing liabilities. Our ability to anticipate these 
changes or to hedge the related on- and off-balance sheet exposures can significantly influence the success of our 
asset-and-liability management activities and the resulting level of our net interest revenue. The impact of changes 
in interest rates will depend on the relative duration and fixed- or floating-rate nature of our assets and liabilities. 
Sustained lower interest rates, a flat or inverted yield curve and narrow interest-rate spreads generally have a 
constraining effect on our net interest revenue.  For additional information about the effects on interest rates on our 
business, refer to “Financial Condition - Market Risk - Asset-and-Liability Management Activities” in Management's 
Discussion and Analysis included under Item 7 of this Form 10-K.

If we are unable to continuously attract deposits and other short-term funding, our consolidated financial 
condition, including our regulatory capital ratios, our consolidated results of operations and our business 
prospects, could be adversely affected.

Liquidity management is critical to the management of our consolidated statement of condition and to our 

ability to service our client base. We generally use our liquidity to:

•  extend credit to our clients in connection with our custody business;

•  meet clients' demands for return of their deposits; and

•  manage the pool of long- and intermediate-term assets that are included in the investment securities carried 

in our consolidated statement of condition.

Because the demand for credit by our clients is difficult to predict and control, and may be at its peak at times 

of disruption in the securities markets, and because the average maturity of our investment securities portfolio is 

21

longer than the contractual maturity of our client deposit base, we need to continuously attract, and are dependent 
on access to, various sources of short-term funding. During periods of market uncertainty, the level of client deposits 
held by us has in recent years tended to increase; however, since such deposits are considered to be transitory, we 
have historically deposited so-called excess deposits with U.S. and non-U.S. central banks and in other highly liquid 
but low-yielding instruments. These levels of excess client deposits, as a consequence, have increased our net 
interest revenue but have adversely affected our net interest margin.

In managing our liquidity, our primary source of short-term funding is client deposits, which are predominantly 

transaction-based deposits by institutional investors. Our ability to continue to attract these deposits, and other 
short-term funding sources such as certificates of deposit and commercial paper, is subject to variability based on a 
number of factors, including volume and volatility in the global securities markets, the relative interest rates that we 
are prepared to pay for these deposits and the perception of safety of these deposits or short-term obligations 
relative to alternative short-term investments available to our clients, including the capital markets.

In addition, we may be exposed to liquidity or other risks in managing asset pools for third parties that are 
funded on a short-term basis, or for which the clients participating in these products have a right to the return of 
cash or assets on limited notice. These business activities include, among others, securities finance collateral pools, 
money market and other short-term investment funds and liquidity facilities utilized in connection with municipal 
bond programs. If clients demand a return of their cash or assets, particularly on limited notice, and these 
investment pools do not have the liquidity to support those demands, we could be forced to sell investment 
securities at unfavorable prices, damaging our reputation as an asset manager and potentially exposing us to 
claims related to our management of the pools.

The availability and cost of credit in short-term markets are highly dependent on the markets' perception of our 

liquidity and creditworthiness. Our efforts to monitor and manage our liquidity risk may not be successful or 
sufficient to deal with dramatic or unanticipated changes in the global securities markets or other event-driven 
reductions in liquidity.  As a result of such events, our cost of funds may increase, thereby reducing our net interest 
revenue, or we may need to dispose of a portion of our investment securities portfolio, which, depending on market 
conditions, could result in a loss from such sales of investment securities being recorded in our consolidated 
statement of income.

Our business and capital-related activities, including our ability to return capital to shareholders and 
purchase our capital stock, may be adversely affected by our implementation of the revised regulatory 
capital and liquidity standards that we must meet under Basel III, the Dodd-Frank Act and other regulatory 
initiatives, or in the event our capital plan or post-stress capital ratios are determined to be insufficient as a 
result of regulatory capital stress testing.

In July 2013, U.S. banking regulators issued a final rule implementing the Basel III capital standards in the U.S. 

The U.S. Basel III final rule replaces the existing Basel I- and Basel II-based capital regulations.  As a so-called 
“advanced approaches” banking organization, we became subject to the U.S. Basel III final rule on January 1, 2014. 
We are currently in the qualification, or parallel run, period that must be completed prior to our full implementation of 
the Basel III advanced approaches capital rules.  During the parallel run period, we must demonstrate to the 
satisfaction of the Federal Reserve that our models, systems and processes for calculating capital comply with the 
qualitative and quantitative requirements in the Basel III advanced approaches capital rules.

During or subsequent to this qualification period, the Federal Reserve may determine that we are not in 
compliance with certain aspects of the advanced approaches capital rules and may require us to take certain 
actions to come into compliance that could adversely affect our business operations, our regulatory capital 
structure, our capital ratios or our financial performance, or otherwise restrict our growth plans or strategies.  In 
addition, banking regulators could change the Basel III capital standards or their interpretations as they apply to us, 
including changes to these standards or interpretations made in regulations implementing provisions of the Dodd-
Frank Act, which could adversely affect us and our ability to comply with the Basel III advanced approaches capital 
rules.

On February 21, 2014, we were notified by the Federal Reserve that we have completed our parallel run 

period and will be required to begin using the advanced approaches framework as provided in the Federal 
Reserve's July 2013 Basel III final rule in the determination of our risk-based capital requirements.  Pursuant to this 
notification, we will use the advanced approaches framework to calculate and publicly disclose our risk-based 
capital ratios beginning with the second quarter of 2014.  Under the July 2013 Basel III final rule, we must meet the 
minimum risk-based capital ratios under both the advanced approaches and generally applicable risk-based capital 
frameworks in Basel III and Basel I, respectively.     

Our current assessment of the implications of the U.S. Basel III final rule indicates a potential impact which 
could be material to our businesses and our profitability, as well as to our regulatory capital ratios. The U.S. Basel III 
22

final rule requires us to apply the “Simplified Supervisory Formula Approach,” referred to as the SSFA, to determine 
the risk weights of securitization exposures, such as asset-backed securities, carried in our investment securities 
portfolio.  In contrast, the existing capital rules provided for a ratings-based approach under which external credit 
ratings were used to determine the risk weight of securitization exposures.  The Dodd-Frank Act prohibits the use of 
external credit ratings in federal regulations, resulting in the elimination of the ratings-based approach by the U.S. 
Basel III final rule.  Currently, our investment securities portfolio contains significant holdings of mortgage- and 
asset-backed securities that are highly rated by credit rating agencies, for which the SSFA would apply higher 
regulatory risk weights compared to Basel I and Basel II.  At the same time, certain of our securitization exposures 
with lower credit ratings would receive lower regulatory risk weights under the SSFA compared to Basel I and   
Basel II.

Based on the composition of our investment portfolio with respect to the types of securities and related 
external credit ratings as of December 31, 2013, application of the SSFA would materially increase our total risk-
weighted assets relative to those calculated under Basel I and Basel II, and correspondingly decrease our 
regulatory risk-based capital ratios. As a result, we are re-evaluating the composition of our investment portfolio in 
order to maintain an investment strategy appropriately aligned with the capital requirements under Basel III.  This 
re-evaluation could result in the reinvestment of cash flows from our portfolio securities into different types of 
investments, which could materially and adversely affect our consolidated results of operations by reducing our net 
interest revenue and which could increase the amount of credit risk inherent in our consolidated statement of 
condition.

There remains considerable uncertainty with respect to multiple provisions of the U.S. Basel III final rule, and 
the timing and manner in which they will be applied to us.  Models implemented under the U.S. Basel III final rule, 
particularly those implementing the Basel III advanced approaches capital rules, remain subject to regulatory review 
and approval. In addition, the U.S. Basel III final rule contains additional new requirements, such as a 
supplementary leverage ratio, and further capital and liquidity requirements are under consideration by U.S. and 
international banking regulators, such as a liquidity coverage and a net stable funding ratio, each of which has the 
potential to have significant effects on our capital and liquidity planning and activities. 

For example, the specification of the various elements of the U.S. liquidity coverage ratio in the final rule, when 

adopted, such as the eligibility of assets as high-quality liquid assets, the calculation of net outflows, including the 
treatment of operational deposits, and the timing of indeterminate maturities, could have a material effect on our 
business activities, including the management and composition of our investment securities portfolio and our ability 
to extend committed contingent credit facilities to our clients. The full effects of the Basel III final rule, and of other 
regulatory initiatives related to capital or liquidity, on State Street and State Street Bank are therefore subject to 
further evaluation and also to further regulatory guidance, action or rule-making. In general, as an identified “global 
systemically important bank,” or G-SIB, we generally expect to be held to the most stringent provisions under the 
U.S. Basel capital framework.

We are also required by the Federal Reserve to conduct periodic stress testing of our business operations and 

to develop an annual capital plan as part of the Federal Reserve's Comprehensive Capital Analysis and Review 
process, which process is used by the Federal Reserve to evaluate our management of capital, the adequacy of our 
regulatory capital and the potential requirement for us to maintain capital levels above regulatory minimums. The 
planned capital actions in our capital plan, including common stock purchases and dividends, may be objected to by 
the Federal Reserve, potentially requiring us to revise our stress-testing or capital management approaches, 
resubmit our capital plan or postpone, cancel or alter our planned capital actions. In addition, changes in our 
business strategy, merger or acquisition activity or unanticipated uses of capital could result in a change in our 
capital plan and its associated capital actions, and may require resubmission of the capital plan to the Federal 
Reserve for approval. We also expect to be subject to asset quality reviews and stress testing by other regulators, 
such as the ECB.

Our implementation of the new capital and liquidity requirements, including our capital plan, may not be 

approved or may be objected to by the Federal Reserve, and the Federal Reserve may impose capital requirements 
in excess of our expectations or require us to maintain levels of liquidity that are higher than we may expect, and 
which may adversely affect our consolidated revenues. In the event that our implementation of new capital and 
liquidity requirements under Basel III, the Dodd-Frank Act or other regulatory initiatives or our current capital 
structure are determined not to conform with current and future capital requirements, our ability to deploy capital in 
the operation of our business or our ability to distribute capital to shareholders or to purchase our capital stock may 
be constrained, and our business may be adversely affected. Likewise, in the event that regulators in other 
jurisdictions in which we have banking subsidiaries determine that our capital or liquidity levels do not conform with 
current and future regulatory requirements, our ability to deploy capital, our levels of liquidity or our business 
operations in those jurisdictions may be adversely affected.

23

For additional information about the above matters, refer to “Business - Supervision and Regulation - 

Regulatory Capital Adequacy and Liquidity Standards” included under Item 1, and “Financial Condition - Capital” in 
Management's Discussion and Analysis included under Item 7, of this Form 10-K.

Our businesses have significant European operations, and disruptions in European economies could
have a material adverse effect on our consolidated results of operations or financial condition.

Since 2011, Greece, Ireland, Italy, Portugal, Spain and other European economies have experienced, and in 

the future may experience, difficulties in financing their deficits and servicing their outstanding debt. Eurozone 
instability and sovereign debt concerns, and the downgraded credit ratings of associated sovereign debt and 
European financial institutions, have contributed to the volatility in the financial markets. This reduced confidence 
has led to support for Greece, Ireland, Portugal, and Spain by Eurozone countries and the International Monetary 
Fund. The ECB has also purchased European sovereign debt to support these markets and the euro. Numerous 
European governments, notably Italy and Spain, have also adopted austerity and other measures in an attempt to 
contain the spread of sovereign-debt concerns.

Disagreement among Eurozone countries remains as to the management of current European sovereign-debt 
concerns and their impact on European financial institutions. The decline in the market value of sovereign debt, and 
the requirement as part of certain rescue packages for creditors to agree to material restructuring of outstanding 
sovereign debt, have weakened the capital position of many European financial institutions. These institutions have 
been, and may in the future be, required to raise additional capital to improve their capital positions.

These political disagreements, along with the interdependencies among European economies and financial 

institutions and the substantial refinancing requirements of European sovereign issuers, have exacerbated concern 
regarding the stability of the euro, European financial markets generally and certain institutions in particular. Given 
the scope of our European operations, clients and counterparties, disruptions in the European financial markets, the 
failure to resolve fully and contain sovereign-debt concerns, continued recession in significant European 
economies, the attempt of a country to abandon the euro, the failure of a significant European financial institution, 
even if not an immediate counterparty to us, or persistent weakness in the euro, could have a material adverse 
impact on our consolidated results of operations or financial condition.

The conditions since 2007 in the global economy and financial markets have adversely affected us, and 
they have increased the uncertainty and unpredictability we face in managing our businesses.

Our businesses have been significantly affected by global economic conditions since 2007 and their impact on 

financial markets. Global credit and other financial markets have at times suffered from substantial volatility, 
illiquidity and disruption. The resulting economic pressure and lack of confidence in the financial stability of certain 
countries, and in the financial markets generally, have adversely affected our business, as well as the businesses of 
our clients and our significant counterparties. This environment, and the potential for continuing or additional 
disruptions, have also affected overall confidence in financial institutions, have further exacerbated liquidity and 
pricing issues within the fixed-income securities markets, have increased the uncertainty and unpredictability we 
face in managing our businesses, and have had an adverse effect on our consolidated results of operations and 
financial condition.

While global economies and financial markets showed some signs of stabilizing during 2013, numerous global 

financial services firms and the sovereign debt of some nations experienced credit downgrades and recessionary 
issues.  The occurrence of additional disruptions in global markets, continued uncertainty with respect to federal 
budget and federal debt-ceiling concerns in the U.S., continued economic or political uncertainty in Europe, or the 
worsening of economic conditions, could further adversely affect our businesses and the financial services industry 
in general, and also increase the difficulty and unpredictability of aligning our business strategies, our infrastructure 
and our operating costs in light of current and future market and economic conditions.

Market disruptions can adversely affect our consolidated results of operations if the value of assets under 

custody, administration or management decline, while the costs of providing the related services remain constant 
due to the high fixed costs associated with this business.  These factors can reduce the profitability of our asset-
based fee revenue and could also adversely affect our transaction-based revenue, such as revenues from securities 
finance and foreign exchange activities, and the volume of transactions that we execute for or with our clients.  
Further, the degree of volatility in foreign exchange rates can affect our foreign exchange trading revenue. In 
general, increased currency volatility tends to increase our market risk but also increases our foreign exchange 
revenue. Conversely, periods of lower currency volatility tend to decrease our market risk but also decrease our 
foreign exchange revenue.

In addition, as our business grows globally and as a greater percentage of our revenue is earned in currencies 

other than U.S. dollars, our exposure to foreign currency volatility could affect our levels of consolidated revenue, 

24

our consolidated expenses and our consolidated results of operations, as well as the value of our investment in our 
non-U.S. operations and our investment portfolio holdings. As our product offerings expand, in part as we seek to 
take advantage of perceived opportunities arising under various regulatory reforms and resulting market changes, 
the degree of our exposure to various market and credit risks will evolve, potentially resulting in greater revenue 
volatility. We also will need to make additional investments to develop the operational infrastructure and to enhance 
our risk management capabilities to support these businesses, which may increase the operating expenses of such 
businesses or, if our risk management resources fail to keep pace with product expansion, result in increased risk of 
loss from such businesses.

We may need to raise additional capital in the future, which may not be available to us or may only be 
available on unfavorable terms.

We may need to raise additional capital in order to maintain our credit ratings in response to regulatory 

changes, including capital rules, or for other purposes, including financing acquisitions and joint ventures. However, 
our ability to access the capital markets, if needed, will depend on a number of factors, including the state of the 
financial markets. In the event of rising interest rates, disruptions in financial markets, negative perceptions of our 
business or our financial strength, or other factors that would increase our cost of borrowing, we cannot be sure of 
our ability to raise additional capital, if needed, on terms acceptable to us.  Any diminished ability to raise additional 
capital, if needed, could adversely affect our business and our ability to implement our business plan, capital plan 
and strategic goals, including the financing of acquisitions and joint ventures.

Any downgrades in our credit ratings, or an actual or perceived reduction in our financial strength, could 
adversely affect our borrowing costs, capital costs and liquidity and cause reputational harm.

Major independent rating agencies publish credit ratings for our debt obligations based on their evaluation of a 

number of factors, some of which relate to our performance and other corporate developments, including 
financings, acquisitions and joint ventures, and some of which relate to general industry conditions. We anticipate 
that the rating agencies will review our ratings regularly based on our consolidated results of operations and 
developments in our businesses.   One or more of the major independent credit rating agencies have in the recent 
past downgraded, and may in the future downgrade, our credit ratings, or have negatively revised their outlook for 
our credit ratings.  In November 2013, Moody’s Investors Service downgraded the long-term senior and 
subordinated debt ratings for State Street Bank.  

The current market environment and our exposure to financial institutions and other counterparties, including 

sovereign entities, increase the risk that we may not maintain our current ratings, and we cannot provide assurance 
that we will continue to maintain our current credit ratings. Downgrades in our credit ratings may adversely affect 
our borrowing costs, our capital costs and our ability to raise capital and, in turn, our liquidity. A failure to maintain an 
acceptable credit rating may also preclude us from being competitive in certain products.

Additionally, our counterparties, as well as our clients, rely on our financial strength and stability and evaluate 
the risks of doing business with us. If we experience diminished financial strength or stability, actual or perceived, 
including the effects of market or regulatory developments, our announced or rumored business developments or 
consolidated results of operations, a decline in our stock price or a reduced credit rating, our counterparties may be 
less willing to enter into transactions, secured or unsecured, with us; our clients may reduce or place limits on the 
level of services we provide them or seek other service providers; or our prospective clients may select other 
service providers,all of which may have other adverse effects on our reputation. 

The risk that we may be perceived as less creditworthy relative to other market participants is higher in the 

current market environment, in which the consolidation, and in some instances failure, of financial institutions, 
including major global financial institutions, have resulted in a smaller number of much larger counterparties and 
competitors. If our counterparties perceive us to be a less viable counterparty, our ability to enter into financial 
transactions on terms acceptable to us or our clients, on our or our clients' behalf, will be materially compromised. If 
our clients reduce their deposits with us or select other service providers for all or a portion of the services we 
provide to them, our revenues will decrease accordingly.

Operational, Business and Reputational Risks

We face extensive and changing government regulation in the U.S. and in foreign jurisdictions in which we 
operate, which may increase our costs and expose us to risks related to compliance.

Most of our businesses are subject to extensive regulation by multiple regulatory bodies, and many of the 

clients to which we provide services are themselves subject to a broad range of regulatory requirements. These 
regulations may affect the scope of, and the manner and terms of delivery of, our services. As a financial institution 
with substantial international operations, we are subject to extensive regulation and supervisory oversight, both in 
and outside of the U.S.  This regulation and supervisory oversight affects, among other things, the scope of our 

25

activities and client services, our capital and organizational structure, our ability to fund the operations of our 
subsidiaries, our lending practices, our dividend policy, our common stock purchase actions, the manner in which 
we market our services, and our interactions with foreign regulatory agencies and officials. 

Several aspects of the regulatory environment in which we operate, and related risks, are discussed below.  

Additional information is provided in “Business - Supervision and Regulation” included under Item 1 of this         
Form 10-K.

The Dodd-Frank Act, which became law in July 2010, has had, and will continue to have, a significant impact 
on the regulatory structure of the global financial markets and has imposed, and is expected to continue to impose, 
significant additional costs on us.  While U.S. banking regulators have finalized many regulations to implement 
various provisions of the Dodd-Frank Act, they plan to propose or finalize additional implementing regulations in the 
future.  In light of the further rule-making required to fully implement the Dodd-Frank Act, as well as the discretion 
afforded to federal regulators, the full impact of this legislation on us, our business strategies and financial 
performance is not known at this time and may not be known for a number of years.  Several elements of the Dodd-
Frank Act, such as the Volcker rule and enhanced prudential standards for financial institutions designated as 
“systemically important financial institutions,” or SIFIs, impose or are expected to impose significant additional 
operational, compliance and risk management costs both in the near-term, as we develop and integrate appropriate 
systems and procedures, and on a recurring basis thereafter, as we monitor, support and refine those systems and 
procedures.  

A number of regulations implementing the Dodd-Frank Act that are not yet final are anticipated to be finalized 
in 2014, with compliance dates soon thereafter, and, as a result of and together with regulatory change in Europe, 
the costs and impact on our operations of the post-financial crisis regulatory reform are accelerating.  We may not 
anticipate completely all areas in which the Dodd-Frank Act or other regulatory initiatives could affect our business 
or influence our future activities or the full effects or extent of related operational, compliance, risk management or 
other costs.  

The FDIC and the Federal Reserve jointly issued a final rule under the Dodd-Frank Act pursuant to which we 

are required to submit annually to the Federal Reserve and the FDIC a plan, known as a resolution plan, for our 
rapid and orderly resolution under the Bankruptcy Code (or other specifically applicable insolvency regime) in the 
event of material financial distress or failure. The FDIC also issued a final rule pursuant to which State Street Bank 
is required to submit annually to the FDIC a plan for resolution in the event of its failure.  We and State Street Bank 
submitted our most recent annual resolution plan to the Federal Reserve and the FDIC on October 1, 2013. If the 
FDIC and the Federal Reserve should determine that our resolution plan is not credible or would not facilitate an 
orderly resolution under the Bankruptcy Code, we could be subject to more stringent capital, leverage or liquidity 
requirements, restrictions on our growth, activities or operations, or be required to divest certain of our assets or 
operations. 

Other provisions of the Dodd-Frank Act and its implementing regulations, such as new rules for swap market 
participants, additional regulation of financial system utilities, the designation of non-bank institutions as SIFIs, and 
further requirements to facilitate orderly liquidation of large institutions, could adversely affect certain of our 
business operations and our competitive position, and could also negatively affect the operational and competitive 
positions of our clients. The final effects of the Dodd-Frank Act on our business will depend largely on the scope and 
timing of the implementation of the Dodd-Frank Act by regulatory bodies, which in many cases have been delayed, 
and the exercise of discretion by these regulatory bodies. 

The breadth of our business activities, together with the scope of our global operations and varying business 

practices in relevant jurisdictions, increase the complexity and costs of meeting our regulatory compliance 
obligations, including in areas that are receiving significant regulatory scrutiny. We are, therefore, subject to related 
risks of non-compliance, including fines, penalties, lawsuits, regulatory sanctions or difficulties in obtaining 
approvals, limitations on our business activities, or reputational harm, any of which may be significant.  For 
example, the global nature of our client base requires us to comply with complex regulations relating to money 
laundering and anti-terrorist monitoring of our clients.  Regulatory scrutiny of compliance with these and other 
regulations is increasing and our operations are subject to regulations from multiple jurisdictions.  The overall 
evolving regulatory landscape in each jurisdiction in which we operate, including requirements or restrictions on our 
service offerings or opportunities for new service offerings, particularly when applied on a cross-border basis, is not 
necessarily consistent with the requirements or regulatory objectives of other jurisdictions in which we have clients 
or operations.  This evolving regulatory landscape may interfere with our ability to conduct our operations, with our 
pursuit of a common global operating model or with our ability to compete effectively with other financial institutions 
operating in those jurisdictions or which may be subject to different regulatory requirements than apply to us. 

26

In particular, non-U.S. regulation and initiatives may be inconsistent or conflict with current or proposed 
regulations in the U.S., which could create increased compliance and other costs that would adversely affect 
business, operations or profitability. Our designation under the Dodd-Frank Act in the U.S. as a SIFI, and our 
identification by the Financial Stability Board as a G-SIB, to which certain regulatory capital surcharges may apply, 
will subject us to incrementally higher capital and prudential requirements, and may result in increased scrutiny of 
our activities and potential further regulatory requirements, than those applicable to some of the financial institutions 
with which we compete as a custodian or asset manager.

We are further affected by other regulatory initiatives, including, but not limited to, the implementation of the 

Basel III capital and liquidity standards, including proposed revisions to the U.S. leverage ratio and Basel III 
supplementary leverage ratio, and the Alternative Investment Fund Managers Directive, or AIFMD, and the 
European Market Infrastructure Resolution, or EMIR, anticipated revisions to the European collective investment 
fund, or UCITS, directive revisions to the Markets in Financial Instruments Directive and ongoing review of 
European Union data protection regulation. Proposed or potential regulations in the U.S. and Europe with respect to 
money market funds, short-term wholesale funding, such as repurchase agreements or securities lending, or other 
“shadow banking” activities, could also adversely affect not only our own operations but also the operations of the 
clients to which we provide services.  In Europe, the AIFMD increases the responsibilities and potential liabilities of 
custodians to certain of their clients for asset losses, and proposed revisions to the regulations affecting UCITS are 
anticipated to incorporate similar, potentially more strict, standards.  

EMIR requires the reporting of all derivatives to a trade repository, the mandatory clearing of certain derivatives 
trades via a central counterparty and risk mitigation techniques for derivatives not cleared via a central counterparty.  
EMIR will impact our business activities, and increase costs, in various ways, some of which may be adverse.  
Further, the European Commission's proposal to introduce a proposed financial transaction tax or similar proposals 
elsewhere, if adopted, could materially effect the location and volume of financial transactions or otherwise alter the 
conduct of financial activities, any of which could have a material adverse effect on our business and on our 
consolidated results of operations or financial condition.

The Dodd-Frank Act and these other international regulatory changes could limit our ability to pursue certain 

business opportunities, increase our regulatory capital requirements, alter the risk profile of certain of our core 
activities and impose additional costs on us, otherwise adversely affect our business, our consolidated results of 
operations or financial condition and have other negative consequences, including a reduction of our credit ratings. 
Different countries may respond to the market and economic environment in different and potentially conflicting 
manners, which could increase the cost of compliance for us.

The evolving regulatory environment, including changes to existing regulations and the introduction of new 

regulations, may also contribute to decisions we may make to suspend, reduce or withdraw from existing 
businesses, activities or initiatives. In addition to potential lost revenue associated with any such suspensions, 
reductions or withdrawals, any such suspensions, reductions or withdrawals may result in significant restructuring or 
related costs or exposures.

If we do not comply with governmental regulations, we may be subject to fines, penalties, lawsuits, delays, or 

difficulties in obtaining regulatory approvals or restrictions on our business activities or harm to our reputation, which 
may significantly and adversely affect our business operations and, in turn, our consolidated results of operations.  
The willingness of regulatory authorities to impose meaningful sanctions, and the level of fines and penalties 
imposed in connection with regulatory violations, have increased substantially since the financial crisis.  Regulatory 
agencies may, at times, limit our ability to disclose their findings, related actions or remedial measures.  Similarly, 
many of our clients are subject to significant regulatory requirements and retain our services in order for us to assist 
them in complying with those legal requirements. Changes in these regulations can significantly affect the services 
that we are asked to provide, as well as our costs. 

In addition, adverse publicity and damage to our reputation arising from the failure or perceived failure to 
comply with legal, regulatory or contractual requirements could affect our ability to attract and retain clients. If we 
cause clients to fail to comply with these regulatory requirements, we may be liable to them for losses and 
expenses that they incur. In recent years, regulatory oversight and enforcement have increased substantially, 
imposing additional costs and increasing the potential risks associated with our operations. If this regulatory trend 
continues, it could adversely affect our operations and, in turn, our consolidated results of operations.

Our calculations of credit, market and operational risk exposures, total risk-weighted assets and capital 
ratios for regulatory purposes depend on data inputs, formulae, models, correlations, and assumptions that 
are subject to changes over time, which changes, in addition to our consolidated financial results, could 
materially change our risk exposures, our total risk-weighted assets and our capital ratios from period to 
period.

27

To calculate our credit, market and operational risk exposures, our total risk-weighted assets and our capital 
ratios for regulatory purposes, the Basel III capital and liquidity standards involve the use of current and historical 
data, including our own loss data and claims experience and similar information from other industry participants, 
market volatility measures, interest rates and spreads, asset valuations, credit exposures, and the creditworthiness 
of our counterparties.  These calculations also involve the use of quantitative formulae, statistical models, historical 
correlations and significant assumptions.  We refer to the data, formulae, models, correlations, and assumptions, as 
well as our related internal processes, as our “advanced systems.”  While our advanced systems are generally 
quantitative in nature, significant components involve the exercise of judgment by us and by our regulators based, 
among other factors, on our and the financial services industry's evolving experience.  Any of these judgments or 
other elements of our advanced systems may not, individually or collectively, accurately represent or calculate the 
scenarios, circumstances, outputs or other results for which they are designed or intended.  

In addition, our advanced systems are subject to update and periodic revalidation in response to changes in 
our business activities and our historical experiences, forces and events experienced by the market broadly or by 
individual financial institutions, changes in regulations and regulatory interpretations and other factors, and are also 
subject to continuing regulatory review and approval.  For example, a significant operational loss experienced by 
another financial institution, even if we do not experience a related loss, could result in a material change in our 
advanced systems and a corresponding material change in our risk exposures, our total risk-weighted assets and 
our capital ratios compared to prior periods.  Due to the influence of changes in our advanced systems, whether 
resulting from changes in data inputs, regulation or regulatory supervision or interpretation, State Street-specific or 
more general market, or individual financial institution-specific, activities or experiences, or other updates or factors, 
we expect that our advanced systems and our credit, market and operational risk exposures, our total risk-weighted 
assets and our capital ratios calculated under the Basel III capital and liquidity standards will change, and may be 
volatile, over time, and that those latter changes or volatility could be material as calculated and measured from 
period to period.

Our businesses may be adversely affected by regulatory enforcement and litigation.

In the ordinary course of our business, we are subject to various regulatory, governmental and law 
enforcement inquiries, investigations and subpoenas. These may be directed generally to participants in the 
businesses in which we are involved or may be specifically directed at us. In regulatory enforcement matters, claims 
for disgorgement, the imposition of penalties and the imposition of other remedial sanctions are possible.

From time to time, our clients, or the government on their or its own behalf, make claims and take legal action 
relating to, among other things, our performance of our fiduciary or contractual responsibilities. In any such claims 
or actions, demands for substantial monetary damages may be asserted against us and may result in financial 
liability or an adverse effect on our reputation or on client demand for our products and services.  In regulatory 
settlements since the financial crisis, the fines imposed by regulators have increased substantially and may exceed 
in some cases the profit earned or harm caused by the regulatory or other breach. We are currently subject to both 
regulatory inquiries and civil litigation with respect to the provision of foreign exchange execution services to 
institutional investors that are also custody clients. These regulatory matters and litigation have the potential to have 
a material adverse effect on our consolidated results of operations for the period in which the relevant matter is 
resolved or an accrual is determined to be required, on our consolidated financial condition or on our reputation. 

The potential exposure from such matters, if any, is difficult to estimate because the basis on which some 

claims may be brought remains uncertain or the legal theories being applied are untested in the courts.  For 
additional information concerning these matters, refer to the risk factor titled “We face litigation and governmental 
and client inquiries in connection with our execution of indirect foreign exchange trades with custody clients; these 
issues have adversely affected our revenue from such trading and may cause our revenue from such trading to 
decline in the future.”

In many cases, we are required to self-report inappropriate or non-compliant conduct to the authorities, and 

our failure to do so may represent an independent regulatory violation.  Even when we promptly bring the matter to 
the attention of the appropriate authorities, we may nonetheless experience regulatory fines, liabilities to clients, 
harm to our reputation or other adverse effects in connection with self-reported matters.

Further, we may become subject to regulatory scrutiny, inquiries or investigations associated with broad, 
industry-wide concerns, and potentially client-related inquiries or claims, whether or not we engaged in the relevant 
activities, and could experience associated increased costs or harm to our reputation. For example, we are a major 
foreign exchange dealer and also publish a commonly used foreign exchange benchmark. Many participants in the 
foreign exchange industry are presently experiencing increased regulatory scrutiny concerning alleged potential 
manipulation in foreign exchange markets, particularly with respect to published benchmarks.  This industry scrutiny 
may result in the assertion of claims against us, regulatory actions or investigations or increased regulation, which 

28

may decrease the volume and profitability of our foreign exchange trading activities.  Our revenue worldwide from 
direct foreign exchange sales and trading services totaled $304 million in 2013, $263 million in 2012 and $352 
million in 2011.  

  In view of the inherent difficulty of predicting the outcome of legal and regulatory matters, we cannot provide 

assurance as to the outcome of any pending or potential matter or, if determined adversely against us, the costs 
associated with any such matter, particularly where the claimant seeks very large or indeterminate damages or 
where the matter presents novel legal theories, involves a large number of parties or is at a preliminary stage.  We 
may be unable to accurately estimate our exposure to litigation risk when we record balance sheet reserves for 
probable and estimable loss contingencies.  As a result, any reserves we establish to cover any settlements, 
judgments or regulatory fines may not be sufficient to cover our actual financial exposure.  The resolution of certain 
pending or potential legal or regulatory matters could have a material adverse effect on our consolidated results of 
operations for the period in which the relevant matter is resolved or an accrual is determined to be required, on our 
consolidated financial condition or on our reputation.

We face litigation and governmental and client inquiries in connection with our execution of indirect foreign 
exchange trades with custody clients; these issues have adversely affected our revenue from such trading 
and may cause our revenue from such trading to decline in the future.

Our custody clients are not required to execute foreign exchange transactions with us.  To the extent they 
execute foreign exchange trades with us, they generally execute a greater volume using our direct methods of 
execution at negotiated rates or spreads than they execute using our “indirect” methods at rates we establish.  
Where our clients or their investment managers choose to use our indirect foreign exchange execution methods, 
generally they elect that service for trades of smaller size or for currencies where regulatory or operational 
requirements cause trading in such currencies to present greater operational risk and costs for them.  Given the 
nature of these trades and other features of our indirect foreign exchange service, we generally charge higher rates 
for indirect execution than we charge for other trades, including trades in the interbank currency market.  

In October 2009, the Attorney General of the State of California commenced an action under the California 
False Claims Act and California Business and Professional Code related to services State Street provides to certain 
California state pension plans. The California Attorney General asserts that the pricing of certain foreign exchange 
transactions for these pension plans was governed by the custody contracts for these plans and that our pricing 
was not consistent with the terms of those contracts and related disclosures to the plans, and that, as a result, State 
Street made false claims and engaged in unfair competition. The Attorney General asserts actual damages of 
approximately $100 million for periods from 2001 to 2009 and seeks additional penalties, including treble damages. 
This action is in the discovery phase.

We provide custody and principal foreign exchange services to government pension plans in other 
jurisdictions. Since the commencement of the litigation in California, attorneys general and other governmental 
authorities from a number of jurisdictions, as well as U.S. Attorney's offices, the U.S. Department of Labor and the 
U.S. Securities and Exchange Commission, have requested information or issued subpoenas in connection with 
inquiries into the pricing of our foreign exchange services. We continue to respond to such inquiries and subpoenas.  
Given that many of these inquiries are ongoing, we can provide no assurance that litigation or regulatory 
proceedings will not be brought against us or as to the nature of the claims that might be alleged. Such litigation or 
proceedings may be brought on theories similar to those advanced in California or Washington or on alternative 
theories of liability.

We offer indirect foreign exchange services such as those we offer to the California pension plans to a broad 

range of custody clients in the U.S. and internationally. We have responded and are responding to information 
requests from a number of clients concerning our indirect foreign exchange rates. In February 2011, a putative class 
action was filed in federal court in Boston seeking unspecified damages, including treble damages, on behalf of all 
custodial clients that executed certain foreign exchange transactions with State Street from 1998 to 2009. The 
putative class action alleges, among other things, that the rates at which State Street executed foreign currency 
trades constituted an unfair and deceptive practice under Massachusetts law and a breach of the duty of loyalty. 
Two other putative class actions are currently pending in federal court in Boston alleging various violations of ERISA 
on behalf of all ERISA plans custodied with us that executed indirect foreign exchange transactions with State 
Street from 1998 onward. The complaints allege that State Street caused class members to pay unfair and 
unreasonable rates for indirect foreign exchange transactions with State Street. The complaints seek unspecified 
damages, disgorgement of profits, and other equitable relief.

We cannot provide any assurance as to the outcome of the pending proceedings, or whether other 
proceedings might be commenced against us by clients or government authorities. For example, the New York 
Attorney General and the United States Attorney for the Southern District of New York, each of which has brought 

29

indirect foreign exchange-related legal proceedings against one of our competitors, have made inquiries to us about 
our indirect foreign exchange execution methods. We expect that plaintiffs will seek to recover their share of all or a 
portion of the revenue that we have recorded from providing indirect foreign exchange services. 

The following table summarizes our estimated total revenue worldwide from indirect foreign exchange trading 

services for the years ended December 31:

(In millions)
Revenue from indirect foreign exchange
trading

2013

2012

2011

2010

2009

2008

$

285

$

248

$

331

$

336

$

369

$

462

We believe that the amount of our revenue from such services has been of a similar or lesser order of 
magnitude for many years prior to 2008. Our revenue calculations related to indirect foreign exchange services 
reflect a judgment concerning the relationship between the rates we charge for indirect foreign exchange execution 
and indicative interbank market rates near in time to execution. Our revenue from foreign exchange trading 
generally depends on the difference between the rates we set for indirect trades and indicative interbank market 
rates on the date trades settle.

We cannot predict the outcome of any pending matters or whether a court, in the event of an adverse 
resolution, would consider our revenue to be the appropriate measure of damages. The resolution of pending 
matters or the resolution of any that may be initiated, filed or threatened could have a material adverse effect on our 
consolidated results of operations, our consolidated financial condition and our reputation. 

The heightened regulatory and media scrutiny on indirect foreign exchange services has resulted in pressure 

on our pricing of these services, and clients have reduced the volume of trades executed through these services, 
each of which has had and is anticipated to continue to have an adverse impact on our revenue from, and the 
profitability of, these services. Some custody clients or their investment managers have elected to change the 
manner in which they execute foreign exchange with us or have decided not to use our foreign exchange execution 
methods.  We do not expect the market, regulatory and other pressures on our indirect foreign exchange services to 
decrease in 2014. We intend to continue to offer our custody clients a range of execution options for their foreign 
exchange needs; however, the range of services, costs and profitability vary by service options.  We cannot provide 
assurance that clients or investment managers who choose to use less or none of our indirect foreign exchange 
services, or to use alternatives to our existing indirect foreign exchange services, will choose the alternatives offered 
by us. Accordingly, our revenue earned from providing these services may decline further.

We may not be successful in implementing our announced multi-year program to transform our operating 
model or our other strategic initiatives.

In order to maintain and grow our business, we must continuously make strategic decisions about our current 
and future business plans, including plans to target cost initiatives and enhance operational efficiencies, our plans 
for entering or exiting business lines or geographic markets, our plans for acquiring or disposing of businesses and 
our plans to build new systems and other infrastructure, to engage third-party service providers and to address 
staffing needs. In late 2010, we announced a multi-year program to enhance service excellence and innovation, 
increase efficiencies and position us for accelerated growth. We continued our implementation of this program 
during 2013, and it is targeted for completion at the end of 2014.

Operating model transformations, including this program, entail significant risks. The program, and any future 
strategic or business plan we implement, may prove to be inadequate for the achievement of the stated objectives, 
may result in increased or unanticipated costs or risks, may result in earnings volatility, may take longer than 
anticipated to implement, may involve elements reliant on the performance of third parties and may not be 
successfully implemented. 

In particular, elements of the program include investment in new technologies, such as private processing 

clouds, to increase global computing capabilities, and also the development of new, and the evolution of existing, 
methods and tools to accelerate the pace of innovation, the introduction of new services and solutions, the use of 
service providers associated with components of our technology infrastructure and application maintenance and 
support, and the enhancement of the security of our systems. The transition to new operating models and 
technology infrastructure may cause disruptions in our relationships with clients, employees and vendors and may 
present other unanticipated technical, operational or other hurdles.

The success of the program and our other strategic plans could also be affected by market disruptions and 
unanticipated changes in the overall market for financial services and the global economy. We also may not be able 
to abandon or alter these plans without significant loss, as the implementation of our decisions may involve 
significant capital outlays, often far in advance of when we expect to generate any related revenues or cost 

30

expectations.  Accordingly, our business, our consolidated results of operations and our consolidated financial 
condition may be adversely affected by any failure or delay in our strategic decisions, including the program or 
elements thereof.  For additional information about the program, see “Consolidated Results of Operations - 
Expenses” in Management's Discussion and Analysis included under Item 7 of this Form 10-K.

We may incur losses arising from our investments in sponsored investment funds, which could be material 
to our consolidated results of operations in the periods incurred.

In the normal course of business, we manage various types of sponsored investment funds through SSgA.  

The services we provide to these sponsored investment funds generate management fee revenue, as well as 
servicing fees from our other businesses.  From time to time, we may invest cash in the funds, which we refer to as 
seed capital, in order for the funds to establish a performance history for newly launched strategies.  These funds 
may meet the definition of variable interest entities, as defined by GAAP, and if we are deemed to be the primary 
beneficiary of these funds, we include them in our consolidated financial statements.  The funds follow specialized 
investment company accounting rules which prescribe fair value for the underlying investment securities held by the 
funds.  

In the aggregate, we expect any financial losses that we realize over time from these seed investments to be 
limited to the actual fair value of the amount invested in the consolidated fund, which is based on the fair value of 
the underling investment securities held by the funds.  However, in the event of a fund wind-down, gross gains and 
losses of the fund may be recognized for financial accounting purposes in different periods during the time the fund 
is consolidated but not wholly owned.  Although we expect the actual economic loss to be limited to the amount 
invested, our losses in any period for financial accounting purposes could exceed the value of our economic 
interests in the fund and could exceed the value of our initial seed capital investment.  

The net assets of any consolidated fund are solely available to settle the liabilities of the fund and to settle any 

investors’ ownership redemption requests, including any seed capital invested in the fund by State Street. We are 
not contractually required to provide financial or any other support to any of our sponsored investment funds and 
are subject to regulators that prohibit or limit our ability to do so.  In addition, neither creditors nor equity investors in 
the sponsored investment funds have any recourse to State Street’s general credit.

In instances where we are not deemed to be the primary beneficiary of the sponsored investment fund, we do 

not include the funds in our consolidated financial statements.  Our risk of loss associated with these 
unconsolidated funds primarily represents our seed capital investment, which could become realized as a result of 
poor investment performance.  However, the amount of loss we may recognize during any period would be limited 
to the carrying amount of our investment.

Our reputation and business prospects may be damaged if our clients incur substantial losses in 
investment pools in which we act as agent or are restricted in redeeming their interests in these investment 
pools.

We manage assets on behalf of clients in several forms, including in collective investment pools, money 
market funds, securities finance collateral pools, cash collateral and other cash products and short-term investment 
funds. In addition to the impact on the market value of client portfolios, at various times since 2007, the illiquidity 
and volatility of both the global fixed-income and equity markets have negatively affected the investment 
performance of certain of our products and our ability to manage client inflows and outflows from our pooled 
investment vehicles. 

Our management of collective investment pools on behalf of clients exposes us to reputational risk and, in 

some cases, operational losses. If our clients incur substantial losses in these pools, particularly in money market 
funds (where there is a general market expectation that net asset value will not drop below $1.00 per share) or 
other constant-net-asset-value products, receive redemptions as in-kind distributions rather than in cash, or 
experience significant under-performance relative to the market or our competitors' products, our reputation could 
be significantly harmed, which harm could significantly and adversely affect the prospects of our associated 
business units. Because we often implement investment and operational decisions and actions over multiple 
investment pools to achieve scale, we face the risk that losses, even small losses, may have a significant effect in 
the aggregate.

Within our asset management business, we manage investment pools, such as mutual funds and collective 

investment funds, that generally offer our clients the ability to withdraw their investments on short notice, generally 
daily or monthly. This feature requires that we manage those pools in a manner that takes into account both 
maximizing the long-term return on the investment pool and retaining sufficient liquidity to meet reasonably 
anticipated liquidity requirements of our clients.  The importance of maintaining liquidity varies by product type, but it 

31

is a particularly important feature in money market funds and other products designed to maintain a constant net 
asset value of $1.00.

During the market disruption that accelerated following the bankruptcy of Lehman Brothers, the liquidity in 
many asset classes, particularly short- and long-term fixed-income securities, declined dramatically, and providing 
liquidity to meet all client demands in these investment pools without adversely affecting the return to non-
withdrawing clients became more difficult. For clients that have invested directly or indirectly in certain of the 
collateral pools and have sought to terminate their participation in lending programs, we have required, in 
accordance with the applicable client arrangements, that these withdrawals from the collateral pools take the form 
of partial in-kind distributions of securities. In the case of SSgA funds that engage in securities lending, we 
implemented limitations, which were terminated in 2010, on the portion of an investor's interest in such fund that 
may be withdrawn during any month.

If higher than normal demands for liquidity from our clients were to return to post-Lehman-Brothers-bankruptcy 

levels or increase, managing the liquidity requirements of our collective investment pools could become more 
difficult. If such liquidity problems were to recur, our relationships with our clients may be adversely affected, and, 
we could, in certain circumstances, be required to consolidate the investment pools into our consolidated statement 
of condition; levels of redemption activity could increase; and our consolidated results of operations and business 
prospects could be adversely affected.  In addition, if a money market fund that we manage were to have 
unexpected liquidity demands from investors in the fund that exceeded available liquidity, the fund could be required 
to sell assets to meet those redemption requirements, and selling the assets held by the fund at a reasonable price, 
if at all, may then be difficult.

In 2008, we imposed restrictions on cash redemptions from the agency lending collateral pools, as the per-unit 
market value of those funds' assets had declined below the constant $1.00 the funds employ to effect purchase and 
redemption transactions. Both the decline of the funds' net asset value below $1.00 and the imposition of 
restrictions on redemptions had a significant client, reputational and regulatory impact on us, and the recurrence of 
such or similar circumstances in the future could adversely impact our consolidated results of operations and 
financial condition.  

In December 2010, in order to increase participants' control over the degree of their participation in the lending 
program, we divided certain agency lending collateral pools into liquidity pools, from which clients could obtain cash 
redemptions, and duration pools, which are restricted and operate as liquidating accounts.  We believe that our 
practice of effecting purchases and redemptions of units of the collateral pools, and other constant-net-asset-value 
products, at $1.00 per unit, notwithstanding that the underlying portfolios have a market value of less than $1.00 per 
unit, complied and continue to comply with the terms of our unregistered cash collateral pools and was in the best 
interests of participants in the agency lending program. 

Participants in the agency lending program who received units of the duration pool, or who previously received 

in-kind redemptions from the agency lending collateral pools, could seek to assert claims against us in connection 
with either their loss of liquidity or unrealized mark-to-market losses. If such claims were successfully asserted, such 
a resolution could adversely affect our consolidated results of operations in future periods.

While it is currently not our intention, and we do not have contractual or other obligations to do so, we have in 

the past guaranteed, and may in the future guarantee, liquidity to investors desiring to make withdrawals from a 
fund or otherwise take actions to mitigate the impact of market conditions on our clients and if permitted by 
applicable laws.  Making a significant amount of such guarantees could adversely affect our own consolidated 
liquidity and financial condition.  Because of the size of the investment pools that we manage, we may not have the 
financial ability or regulatory authority to support the liquidity or other demands of our clients. The extreme volatility 
in the equity markets has led to the potential for the return on passive and quantitative products to deviate from their 
target returns. 

Any decision by us to provide financial support to an investment pool to support our reputation in 

circumstances where we are not statutorily or contractually obligated to do so could result in the recognition of 
significant losses, could adversely affect the regulatory view of our capital levels or plans and could, in certain 
situations, require us to consolidate the investment pools into our consolidated statement of condition. Any failure of 
the pools to meet redemption requests, or under-performance of our pools relative to similar products offered by our 
competitors, could harm our business and our reputation.  

The potential reputational impact from any decision to support or not to support a fund, and from restrictions on 
redemptions, is most acute in connection with money market funds and other cash products that employ a constant 
net asset value of $1.00 for purposes of effecting subscriptions and redemptions.  The continued use of constant-
net-asset-value funds, such as money market funds, or the imposition of further conditions on the offering of such 
funds, is currently under active consideration in both the U.S. and Europe.  The adoption of certain of the proposals 
32

under discussion could expose us to increased risk of loss or could make such products less attractive, potentially 
affecting our revenue from cash pools that we manage or service.

Our businesses may be negatively affected by adverse publicity or other reputational harm.

Our relationship with many of our clients is predicated on our reputation as a fiduciary and a service provider 

that adheres to the highest standards of ethics, service quality and regulatory compliance.  Adverse publicity, 
regulatory actions or fines, litigation, operational failures, the failure to meet client expectations or fiduciary or other 
obligations could materially and adversely affect our reputation, our ability to attract and retain clients or our sources 
of funding for the same or other businesses. For example, as discussed earlier in this “Risk Factors” section, we 
have experienced adverse publicity with respect to our indirect foreign exchange services, and this adverse publicity 
has contributed to a shift of client volume to other foreign exchange execution methods.  Similarly, as discussed 
earlier in this “Risk Factors” section, regulatory and reputational issues in our transition management business in 
the U.K. in 2010 and 2011 adversely affected our revenue from that business in 2012 and 2013.  Preserving and 
enhancing our reputation also depends on maintaining systems, procedures and controls that address known risks 
and regulatory requirements, as well as our ability to identify and mitigate additional risks that arise due to changes 
in our businesses and the marketplaces in which we operate, the regulatory environment and client expectations.

Our controls and procedures may fail or be circumvented, our risk management policies and procedures 
may be inadequate, and operational risk could adversely affect our consolidated results of operations.

We may fail to identify and manage risks related to a variety of aspects of our business, including, but not 
limited to, operational risk, interest-rate risk, foreign exchange risk, trading risk, fiduciary risk, legal and compliance 
risk, liquidity risk and credit risk. We have adopted various controls, procedures, policies and systems to monitor 
and manage risk. While we currently believe that our risk management process is effective, we cannot provide 
assurance that those controls, procedures, policies and systems will always be adequate to identify and manage 
the internal and external, including service provider, risks in our various businesses. Risks that individuals, either 
employees or contractors, consciously circumvent established control mechanisms to, for example, exceed trading 
or investment management limitations, or commit fraud, are particularly challenging to manage through a control 
framework. The financial and reputational impact of control failures can be significant. Persistent or repeated issues 
with respect to controls may raise concerns among regulators regarding our culture, governance and control 
environment.  While we seek to contractually limit our financial exposure to operational risk, the degree of protection 
that we are able to achieve varies, and our potential exposure may be greater than the revenue we anticipate that 
we will earn from the client relationship.  

In addition, our businesses and the markets in which we operate are continuously evolving. We may fail to fully 

understand the implications of changes in our businesses or the financial markets and fail to adequately or timely 
enhance our risk framework to address those changes. If our risk framework is ineffective, either because it fails to 
keep pace with changes in the financial markets, regulatory requirements, our businesses, our counterparties, 
clients or service providers or for other reasons, we could incur losses, suffer reputational damage or find ourselves 
out of compliance with applicable regulatory or contractual mandates or expectations.

Operational risk is inherent in all of our business activities. As a leading provider of services to institutional 
investors, we provide a broad array of services, including research, investment management, trading services and 
investment servicing that expose us to operational risk. In addition, these services generate a broad array of 
complex and specialized servicing, confidentiality and fiduciary requirements, many of which involve the opportunity 
for human, systems or process errors. We face the risk that the control policies, procedures and systems we have 
established to comply with our operational requirements will fail, will be inadequate or will become outdated. We 
also face the potential for loss resulting from inadequate or failed internal processes, employee supervision or 
monitoring mechanisms, service-provider processes or other systems or controls, which could materially affect our 
future consolidated results of operations. Given the volume of transactions we process on a daily basis, operational 
losses represent a potentially significant financial risk for our business.  Operational errors that result in us remitting 
funds to a failing or bankrupt entity may be irreversible, and may subject us to losses.

We may also be subject to disruptions from external events that are wholly or partly beyond our control, which 

could cause delays or disruptions to operational functions, including information processing and financial market 
settlement functions. In addition, our clients, vendors and counterparties could suffer from such events. Should 
these events affect us, or the clients, vendors or counterparties with which we conduct business, our consolidated 
results of operations could be negatively affected. When we record balance sheet accruals for probable and 
estimable loss contingencies related to operational losses, we may be unable to accurately estimate our potential 
exposure, and any accruals we establish to cover operational losses may not be sufficient to cover our actual 
financial exposure, which could have a material adverse effect on our consolidated results of operations.

33

Cost shifting to non-U.S. jurisdictions may expose us to increased operational risk and reputational harm 
and may not result in expected cost savings.

We actively strive to achieve cost savings by shifting certain business processes and business support 
functions to lower-cost geographic locations, such as Poland, India and China. We may accomplish this shift by 
establishing operations in lower-cost locations, by outsourcing to vendors in various jurisdictions or through joint 
ventures. This effort exposes us to the risk that we may not maintain service quality, control or effective 
management within these operations. In addition, we are exposed to the relevant macroeconomic, political and 
similar risks generally involved in doing business in those jurisdictions. The increased elements of risk that arise 
from conducting certain operating processes in some jurisdictions could lead to an increase in reputational risk. 
During periods of transition, greater operational risk and client concern exist with respect to maintaining a high level 
of service delivery. The extent and pace at which we are able to move functions to lower-cost locations may also be 
affected by regulatory and client acceptance issues.  Such relocation of functions also entails costs, such as 
technology and real estate expenses, that may offset or exceed the expected financial benefits of the lower-cost 
locations.  In addition, the financial benefits of lower-cost locations may diminish over time.

Development of new products and services may impose additional costs on us and may expose us to 
increased operational risk.

Our financial performance depends, in part, on our ability to develop and market new and innovative services 
and to adopt or develop new technologies that differentiate our products or provide cost efficiencies, while avoiding 
increased related expenses. The introduction of new products and services can entail significant time and 
resources, including regulatory approvals. Substantial risks and uncertainties are associated with the introduction of 
new products and services, including technical and control requirements that may need to be developed and 
implemented, rapid technological change in the industry, our ability to access technical and other information from 
our clients and the significant and ongoing investments required to bring new products and services to market in a 
timely manner at competitive prices. Regulatory and internal control requirements, capital requirements, competitive 
alternatives, vendor relationships and shifting market preferences may also determine if such initiatives can be 
brought to market in a manner that is timely and attractive to our clients. Failure to successfully manage these risks 
in the development and implementation of new products or services could have a material adverse effect on our 
business and reputation, as well as on our consolidated results of operations and financial condition.

We depend on information technology, and any failures of or damage to, attack on or unauthorized access 
to our information technology systems or facilities, or those of third parties with which we do business, 
including as a result of cyber-attacks, could result in significant limits on our ability to conduct our 
operations and activities, costs and reputational damage.

Our businesses depend on information technology infrastructure, both internal and external, to, among other 

things, record and process a large volume of increasingly complex transactions and other data, in many currencies, 
on a daily basis, across numerous and diverse markets and jurisdictions. During 2012 and 2013, several financial 
services firms suffered successful cyber-attacks launched both domestically and from abroad, resulting in the 
disruption of services to clients, loss or misappropriation of sensitive or private data and reputational harm.

Our computer, communications, data processing, networks, backup, business continuity or other operating, 
information or technology systems and facilities, including those that we outsource to other providers, may fail to 
operate properly or become disabled, overloaded or damaged as a result of a number of factors, including events 
that are wholly or partially beyond our control, which could adversely affect our ability to process transactions, 
provide services or maintain systems availability, maintain compliance and internal controls or otherwise 
appropriately conduct our business activities. For example, there could be sudden increases in transaction volumes, 
electrical or telecommunications outages, cyber-attacks or employee or contractor error or malfeasance. In addition, 
updates to these systems and facilities often involve implementation, integration and security risks.  

The third parties with which we do business or which facilitate our business activities, including financial 
intermediaries and technology infrastructure and service providers, are also susceptible to the foregoing risks 
(including regarding the third parties with which they are similarly interconnected or on which they otherwise rely), 
and our or their business operations and activities may therefore be adversely affected, perhaps materially, by 
failures, terminations, errors or malfeasance by, or attacks or constraints on, one or more financial, technology or 
infrastructure institutions or intermediaries with whom we or they are interconnected or conduct business.

In particular, we, like other financial services firms, will continue to face increasing cyber-security threats, 
including computer viruses, malicious code, distributed denial of service attacks, phishing attacks, information 
security breaches or  employee or contractor error or malfeasance that could result in the unauthorized release, 
gathering, monitoring, misuse, loss or destruction of our, our clients' or other parties' confidential, proprietary or 
other information or otherwise disrupt, compromise or damage our or our clients' or other parties' business assets, 
34

operations and activities.  We therefore could experience significant related costs and exposures, including lost or 
constrained ability to provide our services or maintain systems availability to clients, regulatory inquiries, 
enforcements, actions and fines, loss of confidential, personal or proprietary information, litigation, damage to our 
reputation or property and enhanced competition.

Any theft, loss or other misappropriation of the confidential information we possess could have an adverse 
impact on our business and could subject us to regulatory actions, litigation and other adverse effects.

Our businesses and relationships with clients are dependent on our ability to maintain the confidentiality of our 

and our clients' trade secrets and confidential information (including client transactional data and personal data 
about our employees, our clients and our clients' clients). Unauthorized access to such information may occur, 
resulting in its theft, loss or other misappropriation. Any theft, loss or other misappropriation of confidential 
information could have a material adverse impact on our competitive position, our relationships with our clients and 
our reputation and could subject us to regulatory inquiries, enforcement and fines, civil litigation and possible 
financial liability or costs.

We may not be able to protect our intellectual property, and we are subject to claims of third-party 
intellectual property rights.

Our potential inability to protect our intellectual property and proprietary technology effectively may allow 
competitors to duplicate our technology and products and may adversely affect our ability to compete with them. To 
the extent that we do not protect our intellectual property effectively through patents or other means, other parties, 
including former employees, with knowledge of our intellectual property may leave and seek to exploit our 
intellectual property for their own or others' advantage. In addition, we may infringe on claims of third-party patents, 
and we may face intellectual property challenges from other parties. We may not be successful in defending against 
any such challenges or in obtaining licenses to avoid or resolve any intellectual property disputes. Third-party 
intellectual rights, valid or not, may also impede our deployment of the full scope of our products and service 
capabilities in all jurisdictions in which we operate or market our products and services. The intellectual property of 
an acquired business may be an important component of the value that we agree to pay for such a business. 
However, such acquisitions are subject to the risks that the acquired business may not own the intellectual property 
that we believe we are acquiring, that the intellectual property is dependent on licenses from third parties, that the 
acquired business infringes on the intellectual property rights of others, or that the technology does not have the 
acceptance in the marketplace that we anticipated.

Competition for our employees is intense, and we may not be able to attract and retain the highly skilled 
people we need to support our business.

Our success depends, in large part, on our ability to attract and retain key people. Competition for the best 
people in most activities in which we engage can be intense, and we may not be able to hire people or retain them, 
particularly in light of challenges associated with evolving compensation restrictions applicable, or which may 
become applicable, to banks and some asset managers and that potentially are not applicable to other financial 
services firms in all jurisdictions. The unexpected loss of services of key personnel could have a material adverse 
impact on our business because of their skills, their knowledge of our markets, operations and clients, their years of 
industry experience and, in some cases, the difficulty of promptly finding qualified replacement personnel. Similarly, 
the loss of key employees, either individually or as a group, can adversely affect our clients' perception of our ability 
to continue to manage certain types of investment management mandates or to provide other services to them.

We are subject to intense competition in all aspects of our business, which could negatively affect our 
ability to maintain or increase our profitability.

The markets in which we operate across all facets of our business are both highly competitive and global. 

These markets are changing as a result of new and evolving laws and regulations applicable to financial services 
institutions. Regulatory-driven market changes cannot always be anticipated, and may adversely affect the demand 
for, and profitability of, the products and services that we offer. In addition, new market entrants and competitors 
may address changes in the markets more rapidly than we do, or may provide clients with a more attractive offering 
of products and services, adversely affecting our business. We have also experienced, and anticipate that we will 
continue to experience, pricing pressure in many of our core businesses. Many of our businesses compete with 
other domestic and international banks and financial services companies, such as custody banks, investment 
advisors, broker/dealers, outsourcing companies and data processing companies. Further consolidation within the 
financial services industry could also pose challenges to us in the markets we serve, including potentially increased 
downward pricing pressure across our businesses.

Some of our competitors, including our competitors in core services, have substantially greater capital 

resources than we do. In some of our businesses, we are service providers to significant competitors. These 

35

competitors are in some instances significant clients, and the retention of these clients involves additional risks, 
such as the avoidance of actual or perceived conflicts of interest and the maintenance of high levels of service 
quality and intra-company confidentiality. The ability of a competitor to offer comparable or improved products or 
services at a lower price would likely negatively affect our ability to maintain or increase our profitability.  Many of 
our core services are subject to contracts that have relatively short terms or may be terminated by our client after a 
short notice period.  In addition, pricing pressures as a result of the activities of competitors, client pricing reviews, 
and rebids, as well as the introduction of new products, may result in a reduction in the prices we can charge for our 
products and services.

Acquisitions, strategic alliances, joint ventures and divestitures pose risks for our business.

As part of our business strategy, we acquire complementary businesses and technologies, enter into strategic 

alliances and joint ventures and divest portions of our business. In 2013, we continued the integration of prior 
acquisitions, including our 2012 acquisition of Goldman Sachs Administration Services, or GSAS. We undertake 
transactions of varying sizes to, among other reasons, expand our geographic footprint, access new clients, 
technologies or services, develop closer or more collaborative relationships with our business partners, efficiently 
deploy capital or leverage cost savings or other business or financial opportunities. We may not achieve the 
expected benefits of these transactions, which could result in increased costs, lowered revenues, ineffective 
deployment of capital, regulatory concerns, exit costs or diminished competitive position or reputation.

Transactions of this nature also involve a number of risks and financial, accounting, tax, regulatory, 

managerial, operational, cultural and employment challenges, which could adversely affect our consolidated results 
of operations and financial condition. For example, the businesses that we acquire or our strategic alliances or joint 
ventures may under-perform relative to the price paid or the resources committed by us; we may not achieve 
anticipated cost savings; or we may otherwise be adversely affected by acquisition-related charges. Further, past 
acquisitions, including our acquisition of GSAS, have resulted in the recognition of goodwill and other significant 
intangible assets in our consolidated statement of condition. These assets are not eligible for inclusion in regulatory 
capital under current requirements and proposals. In addition, we may be required to record impairment in our 
consolidated statement of income in future periods if we determine that the value of these assets has declined. 

Through our acquisitions or joint ventures, we may also assume unknown or undisclosed business, 
operational, tax, regulatory and other liabilities, fail to properly assess known contingent liabilities or assume 
businesses with internal control deficiencies. While in most of our transactions we seek to mitigate these risks 
through, among other things, due diligence and indemnification provisions, these or other risk-mitigating provisions 
we put in place may not be sufficient to address these liabilities and contingencies.

Various regulatory approvals or consents are generally required prior to closing of these transactions, which 

may include approvals of the Federal Reserve and other domestic and non-U.S. regulatory authorities. These 
regulatory authorities may impose conditions on the completion of the acquisition or require changes to its terms 
that materially affect the terms of the transaction or our ability to capture some of the opportunities presented by the 
transaction. Any such conditions, or any associated regulatory delays, could limit the benefits of the transaction. 
Acquisitions or joint ventures we announce may not be completed if we do not receive the required regulatory 
approvals, if regulatory approvals are significantly delayed or if other closing conditions are not satisfied.

The integration of our acquisitions results in risks to our business and other uncertainties.

The integration of acquisitions presents risks that differ from the risks associated with our ongoing operations. 

Integration activities are complicated and time consuming and can involve significant unforeseen costs. We may not 
be able to effectively assimilate services, technologies, key personnel or businesses of acquired companies into our 
business or service offerings as anticipated, alliances may not be successful, and we may not achieve related 
revenue growth or cost savings. We also face the risk of being unable to retain, or cross-sell our products or 
services to, the clients of acquired companies or joint ventures.  Acquisitions of investment servicing businesses 
entail information technology systems conversions, which involve operational risks and may result in client 
dissatisfaction and defection. Clients of investment servicing businesses that we have acquired may be competitors 
of our non-custody businesses. The loss of some of these clients or a significant reduction in the revenues 
generated from them, for competitive or other reasons, could adversely affect the benefits that we expect to achieve 
from these acquisitions or cause impairment to goodwill and other intangibles. 

With any acquisition, the integration of the operations and resources of the businesses could result in the loss 

of key employees, the disruption of our and the acquired company's ongoing businesses or inconsistencies in 
standards, controls, procedures or policies that could adversely affect our ability to maintain relationships with 
clients or employees or to achieve the anticipated benefits of the acquisition. Integration efforts may also divert 
management attention and resources.

36

Long-term contracts expose us to pricing and performance risk.

We enter into long-term contracts to provide middle office or investment manager and alternative investment 

manager operations outsourcing services to clients, primarily for conversions, including services related but not 
limited to certain trading activities, cash reporting, settlement and reconciliation activities, collateral management 
and information technology development. We also enter into longer-term arrangements with respect to custody, 
fund administration and depository services.  These arrangements generally set forth our fee schedule for the term 
of the contract and, absent a change in service requirements, do not permit us to re-price the contract for changes 
in our costs or for market pricing. The long-term contracts for these relationships require, in some cases, 
considerable up-front investment by us, including technology and conversion costs, and carry the risk that pricing 
for the products and services we provide might not prove adequate to generate expected operating margins over 
the term of the contracts. 

The profitability of these contracts is largely a function of our ability to accurately calculate pricing for our 
services, efficiently assume our contractual responsibilities in a timely manner, control our costs and maintain the 
relationship with the client for an adequate period of time to recover our up-front investment. Our estimate of the 
profitability of these arrangements can be adversely affected by declines in the assets under the clients' 
management, whether due to general declines in the securities markets or client-specific issues. In addition, the 
profitability of these arrangements may be based on our ability to cross-sell additional services to these clients, and 
we may be unable to do so.

Performance risk exists in each contract, given our dependence on successful conversion and implementation 

onto our own operating platforms of the service activities provided. Our failure to meet specified service levels or 
implementation timelines may also adversely affect our revenue from such arrangements, or permit early 
termination of the contracts by the client. If the demand for these types of services were to decline, we could see 
our revenue decline.

Changes in accounting standards may be difficult to predict and may adversely affect our consolidated 
financial statements.

New accounting standards, or changes to existing accounting standards, resulting both from initiatives of the 

Financial Accounting Standards Board, or FASB, or their convergence efforts with the International Accounting 
Standards Board, as well as changes in the interpretation of existing accounting standards, by the FASB or the SEC 
or otherwise reflected in GAAP, potentially could affect our consolidated results of operations, cash flows and 
financial condition. These changes are difficult to predict, and can materially affect how we record and report our 
consolidated results of operations, cash flows, financial condition and other financial information. In some cases, we 
could be required to apply a new or revised standard retroactively, resulting in the revised treatment of certain 
transactions or activities, and, in some cases, the restatement of our consolidated financial statements for prior 
periods.

Changes in tax laws, rules or regulations, challenges to our tax positions with respect to historical 
transactions, and changes in the composition of our pre-tax earnings may increase our effective tax rate 
and thus adversely affect our consolidated financial statements.

Our businesses can be directly or indirectly affected by new tax legislation, the expiration of existing tax laws 

or the interpretation of existing tax laws worldwide. The U.S. federal government, Massachusetts, other state 
governments and jurisdictions around the world continue to review proposals to amend tax laws, rules and 
regulations applicable to our business that could have a negative impact on our after-tax earnings.  In addition, the 
expiration at the end of 2013 of certain U.S. tax laws that favorably affected the taxation of our non-U.S. operations 
could begin to affect the results of those operations in 2014. Although these U.S. tax laws have previously expired 
and been re-enacted, it is uncertain whether they will be re-enacted again.

In the normal course of our business, we are subject to review by U.S. and non-U.S. tax authorities.  A review 
by any such authority could result in an increase in our recorded tax liability. In addition to the aforementioned risks, 
our effective tax rate is dependent on the nature and geographic composition of our pre-tax earnings and could be 
negatively affected by changes in these factors.

The quantitative models we use to manage our business may contain errors that result in inadequate risk 
assessments, inaccurate valuations or poor business decisions.

We use quantitative models to help manage many different aspects of our businesses. As an input to our 

overall assessment of capital adequacy, we use models to measure the amount of credit risk, market risk, 
operational risk, interest-rate risk and business risk we face. During the preparation of our consolidated financial 
statements, we sometimes use models to measure the value of asset and liability positions for which reliable market 
prices are not available. We also use models to support many different types of business decisions including trading 

37

activities, hedging, asset-and-liability management and whether to change business strategy. In all of these uses, 
errors in the underlying model or model assumptions, or inadequate model assumptions, could result in 
unanticipated and adverse consequences. Because of our widespread usage of models, potential errors in models 
pose an ongoing risk to us.

Additionally, we may fail to accurately quantify the magnitude of the risks we face. Our measurement 
methodologies rely on many assumptions and historical analyses and correlations. These assumptions may be 
incorrect, and the historical correlations on which we rely may not continue to be relevant. Consequently, the 
measurements that we make for regulatory and economic capital may not adequately capture or express the true 
risk profiles of our businesses. Additionally, as businesses and markets evolve, our measurements may not 
accurately reflect this evolution. While our risk measures may indicate sufficient capitalization, we may in fact have 
inadequate capital to conduct our businesses.

We may incur losses as a result of unforeseen events, including terrorist attacks, natural disasters, the 
emergence of a pandemic or acts of embezzlement.

Acts of terrorism, natural disasters or the emergence of a pandemic could significantly affect our business. We 

have instituted disaster recovery and continuity plans to address risks from terrorism, natural disasters and 
pandemic; however, anticipating or addressing all potential contingencies is not possible for events of this nature. 
Acts of terrorism, either targeted or broad in scope, or natural disasters could damage our physical facilities, harm 
our employees and disrupt our operations. A pandemic, or concern about a possible pandemic, could lead to 
operational difficulties and impair our ability to manage our business. Acts of terrorism, natural disasters and 
pandemics could also negatively affect our clients, counterparties and service providers, as well as result in 
disruptions in general economic activity and the financial markets.

ITEM 1B.   UNRESOLVED STAFF COMMENTS

None.

ITEM 2.  PROPERTIES

We occupy a total of approximately 8.3 million square feet of office space and related facilities worldwide, of 

which approximately 7.4 million square feet are leased. Of the total leased space, approximately 3.3 million square 
feet are located in eastern Massachusetts. An additional 1.5 million square feet are located elsewhere throughout 
the U.S. and in Canada. We lease approximately 1.9 million square feet in the U.K. and elsewhere in Europe, and 
approximately 700,000 square feet in the Asia/Pacific region. 

Our headquarters is located at State Street Financial Center, One Lincoln Street, Boston, Massachusetts, a 
36-story office building. Various divisions of our two lines of business, as well as support functions, occupy space in 
this building. We lease the entire 1,025,000 square feet of the building, and a related underground parking garage, 
at One Lincoln Street, under 20-year non-cancelable capital leases expiring in 2023. A portion of the lease 
payments is offset by subleases for approximately 129,000 square feet of the building. 

In 2012, construction began on the Channel Center, a build-to-suit office building located in Boston, designed 

to consolidate our staff from various eastern Massachusetts locations.  We expect to begin leasing the entire 
500,000 square feet of this building beginning in early 2014.  We occupy three buildings located in Quincy, 
Massachusetts, one of which we own and two of which we lease. The buildings, containing a total of approximately 
1.1 million square feet (720,000 square feet owned and 380,000 square feet leased), function as State Street 
Bank's principal operations facilities. 

We occupy other principal properties located in Missouri, New Jersey, New York, California and Ontario, 
composed of five leased buildings containing a total of approximately 938,000 square feet, under leases expiring 
from June 2015 to March 2025.  Significant properties in the U.K. and Europe include nine buildings located in 
England, Scotland, Poland, Ireland, Luxembourg, Germany, France and Italy, containing approximately 1.3 million 
square feet under leases expiring from January 2019 through August 2034.  Principal properties located in China 
and Australia consist of three buildings containing approximately 420,000 square feet under leases expiring from 
September 2015 through May 2021. 

We believe that our owned and leased facilities are suitable and adequate for our business needs. Additional 

information about our occupancy costs, including our commitments under non-cancelable leases, is provided in 
note 20 to the consolidated financial statements included under Item 8 of this Form 10-K.

38

ITEM 3.  LEGAL PROCEEDINGS

In the ordinary course of business, we and our subsidiaries are involved in disputes, litigation and regulatory 

inquiries and investigations, both pending and threatened. These matters, if resolved adversely against us or 
settled, may result in monetary damages, fines and penalties or require changes in our business practices. The 
resolution or settlement of these matters is inherently difficult to predict. Based on our assessment of these pending 
matters, we do not believe that the amount of any judgment, settlement or other action arising from any pending 
matter is likely to have a material adverse effect on our consolidated financial condition.  However, an adverse 
outcome in certain of the matters described below could have a material adverse effect on our consolidated results 
of operations for the period in which such matter is resolved or an accrual is determined to be required, on our 
consolidated financial condition or on our reputation.

We evaluate our needs for accruals of loss contingencies related to legal proceedings on a case-by-case 
basis. When we have a liability that we deem probable and can be reasonably estimated as of the date of our 
consolidated financial statements, we accrue for our estimate of the loss.  We consider a loss probable and 
establish an accrual when we make or intend to make an offer of settlement.  Once established, an accrual is 
subject to subsequent adjustment as a result of additional information. The resolution of proceedings and the 
reasonably estimable loss (or range thereof) are inherently difficult to predict, especially in the early stages of 
proceedings. Even if a loss is probable, due to many complex factors, such as speed of discovery and the timing of 
court decisions or rulings, a loss or range of loss might not be reasonably estimated until the later stages of the 
proceeding.

As of December 31, 2013, our aggregate accruals for legal loss contingencies and regulatory matters totaled 

approximately $119 million.  To the extent that we have established accruals in our consolidated statement of 
condition for probable loss contingencies, such accruals may not be sufficient to cover our ultimate financial 
exposure associated with any settlements or judgments. We may be subject to proceedings in the future that, if 
adversely resolved, would have a material adverse effect on our businesses or on our future consolidated financial 
statements. Except where otherwise noted below, we have not established accruals with respect to the claims 
discussed and do not believe that potential exposure is probable and can be reasonably estimated.  

The following discussion provides information with respect to significant legal and regulatory matters.  

SSgA

We have previously reported on two related ERISA class actions by investors in unregistered SSgA-managed 
collective trust funds and common trust funds which challenge the division of our securities lending-related revenue 
between those funds and State Street in its role as lending agent. In January 2014, we filed a motion to approve a 
$10 million class settlement of the collective trust fund litigation.  A final fairness hearing has been scheduled for 
May 2014.  The common trust fund class action remains pending. We have accrued $15 million in connection with 
these matters, including the proposed class settlement.

Securities Finance

Two related participants in our agency securities lending program have brought suit against us challenging 
actions taken by us in response to their withdrawal from the program. We believe that certain withdrawals by these 
participants were inconsistent with the redemption policy applicable to the agency lending collateral pools and, 
consequently, redeemed their remaining interests through an in-kind distribution that reflected the assets these 
participants would have received had they acted in accordance with the collateral pools' redemption policy. In taking 
these actions, we believe that we acted in the best interests of all participants in the collateral pools. The two 
participants have asserted damages of $120 million, an amount that plaintiffs have stated was the difference 
between the amortized cost and market value of the assets that State Street proposed to distribute to the plans in-
kind on or about August 2009. While management does not believe that such difference is an appropriate measure 
of damages, we have been informed that the participants liquidated these securities in June 2013, and we estimate 
the loss on those sales to be approximately $11 million. We have accrued $10 million in connection with this matter.

Foreign Exchange

We offer our custody clients and their investment managers the option to route foreign exchange transactions 

to our foreign exchange desk through our asset servicing operation. We record as revenue an amount 
approximately equal to the difference between the rates we set for those trades and indicative interbank market 
rates at the time of settlement of the trade. As discussed more fully below, claims have been asserted on behalf of 
certain current and former custody clients, and future claims may be asserted, alleging that our indirect foreign 
exchange rates (including the differences between those rates and indicative interbank market rates at the time we 

39

executed the trades) were not adequately disclosed or were otherwise improper, and seeking to recover, among 
other things, the full amount of the revenue we obtained from our indirect foreign exchange trading with them.

In October 2009, the Attorney General of the State of California commenced an action under the California 

False Claims Act and California Business and Professional Code related to services State Street provides to 
California state pension plans. The California Attorney General asserts that the pricing of certain foreign exchange 
transactions for these pension plans was governed by the custody contracts for these plans and that our pricing 
was not consistent with the terms of those contracts and related disclosures to the plans, and that, as a result, State 
Street made false claims and engaged in unfair competition. The Attorney General asserts actual damages of 
approximately $100 million for periods from 2001 to 2009 and seeks additional penalties, including treble damages. 
This action is in the discovery phase.

We provide custody and principal foreign exchange services to government pension plans in other 
jurisdictions. Since the commencement of the litigation in California, attorneys general and other governmental 
authorities from a number of jurisdictions, as well as U.S. Attorney's offices, the U.S. Department of Labor and the 
SEC, have requested information or issued subpoenas in connection with inquiries into the pricing of our foreign 
exchange services. We continue to respond to such inquiries and subpoenas.

We offer indirect foreign exchange services such as those we offer to the California state pension plans to a 

broad range of custody clients in the U.S. and internationally. We have responded and are responding to 
information requests from a number of clients concerning our indirect foreign exchange rates. In February 2011, a 
putative class action was filed in federal court in Boston seeking unspecified damages, including treble damages, 
on behalf of all custodial clients that executed certain foreign exchange transactions with State Street from 1998 to 
2009. The putative class action alleges, among other things, that the rates at which State Street executed foreign 
currency trades constituted an unfair and deceptive practice under Massachusetts law and a breach of the duty of 
loyalty.

Two other putative class actions are currently pending in federal court in Boston alleging various violations of 

ERISA on behalf of all ERISA plans custodied with us that executed indirect foreign exchange transactions with 
State Street from 1998 onward. The complaints allege that State Street caused class members to pay unfair and 
unreasonable rates for indirect foreign exchange transactions with State Street. The complaints seek unspecified 
damages, disgorgement of profits, and other equitable relief.

We have not established an accrual with respect to any of the pending legal proceedings related to our indirect 

foreign exchange services. We cannot provide any assurance as to the outcome of the pending proceedings, or 
whether other proceedings might be commenced against us by clients or government authorities. We expect that 
plaintiffs will seek to recover their share of all or a portion of the revenue that we have recorded from providing 
indirect foreign exchange services.

The following table summarizes our estimated total revenue worldwide from indirect foreign exchange trading 

services for the years ended December 31:

(In millions)
Revenue from indirect foreign exchange
trading

2013

2012

2011

2010

2009

2008

$

285

$

248

$

331

$

336

$

369

$

462

We believe that the amount of our revenue from such services has been of a similar or lesser order of 

magnitude for many years prior to 2008. Our revenue calculations related to indirect foreign exchange trading 
services reflect a judgment concerning the relationship between the rates we charge for indirect foreign exchange 
execution and indicative interbank market rates near in time to execution. Our revenue from foreign exchange 
trading generally depends on the difference between the rates we set for indirect trades and indicative interbank 
market rates on the date trades settle.

We cannot predict the outcome of any pending matters or whether a court, in the event of an adverse 

resolution, would consider our revenue to be the appropriate measure of damages.

Shareholder Litigation

Three shareholder-related complaints are currently pending in federal court in Boston. One complaint purports 
to be a class action on behalf of State Street shareholders. The two other complaints purport to be class actions on 
behalf of participants and beneficiaries in the State Street Salary Savings Program who invested in the program's 
State Street common stock investment option. The complaints allege various violations of the federal securities 
laws, common law and ERISA in connection with our public disclosures concerning our investment securities 
portfolio, our asset-backed commercial paper conduit program, and our foreign exchange trading business. A fourth 

40

complaint, a purported shareholder derivative action on behalf of State Street, was dismissed in September 2013. 
We have accrued $12.5 million in connection with these matters. 

Transition Management

In January 2014, we entered into a settlement with the U.K. Financial Conduct Authority as a result of our 
having charged six clients of our U.K. transition management business during 2010 and 2011 amounts in excess of 
the contractual terms.  We agreed to and have paid a fine of £22.9 million, or approximately $37.8 million, which we 
had fully accrued as of December 31, 2013.  The SEC and the U.S. Attorney are conducting separate investigations 
into this matter.  As of December 31, 2013, in addition to the above-described settlement, we had remaining 
accruals of approximately $13 million for other costs associated with the reimbursement of the affected clients and 
indemnification costs. 

Investment Servicing

State Street is named as a defendant in a series of related complaints by investment management clients of 

TAG Virgin Islands, Inc., or TAG, who hold or held custodial accounts with State Street. The complaints, collectively, 
allege various claims in connection with certain assets managed by TAG and custodied with State Street.  In 2013, 
we entered into settlements with certain of the TAG account holders.  As of December 31, 2013, we had accrued 
$4.6 million with respect to claims that have not been settled.

ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable.

41

EXECUTIVE OFFICERS OF THE REGISTRANT

The following table presents certain information with respect to each of our executive officers as of 

February 21, 2014.

Name
Joseph L. Hooley
Joseph C. Antonellis
Michael W. Bell
Jeffrey N. Carp
John L. Klinck, Jr.
Andrew Kuritzkes
James J. Malerba
Peter O'Neill
Christopher Perretta
James S. Phalen
Scott F. Powers
Alison A. Quirk
Michael F. Rogers

Age

Position

56 Chairman, President and Chief Executive Officer
59 Vice Chairman
50 Executive Vice President and Chief Financial Officer
57 Executive Vice President, Chief Legal Officer and Secretary
50 Executive Vice President
53 Executive Vice President and Chief Risk Officer
59 Executive Vice President, Corporate Controller and Chief Accounting Officer
55 Executive Vice President
56 Executive Vice President
63 Executive Vice President
54 President and Chief Executive Officer of State Street Global Advisors
52 Executive Vice President
56 Executive Vice President

All executive officers are appointed by the Board and hold office at the discretion of the Board. No family 

relationships exist among any of our directors and executive officers.

Mr. Hooley joined State Street in 1986 and has served as our President and Chief Executive Officer since 
March 2010, prior to which he had served as President and Chief Operating Officer since April 2008. From 2002 to 
April 2008, Mr. Hooley served as Executive Vice President and head of Investor Services and, in 2006, was 
appointed Vice Chairman and Global Head of Investment Servicing and Investment Research and Trading. 
Mr. Hooley was elected to serve on the Board of Directors effective October 22, 2009, and he was appointed 
Chairman of the Board effective January 1, 2011.

Mr. Antonellis joined State Street in 1991 and has served as head of all Europe and Asia/Pacific Global 

Services and Global Markets businesses since March 2010. Prior to this, in 2003, he was named head of 
Information Technology and Global Securities Services. In 2006, he was appointed Vice Chairman with additional 
responsibility as head of Investor Services in North America and Global Investment Manager Outsourcing Services.

Mr. Bell joined State Street in 2013 as Executive Vice President and Chief Financial Officer. Prior to joining 
State Street, Mr. Bell served as executive vice president and chief financial officer of Manulife Financial Corporation, 
a leading Canada-based financial services group with principal operations in Asia, Canada and the U.S., from 2009 
to 2012. From 2002 to 2009, he served as executive vice president and chief financial officer at Cigna Corporation, 
a global health services organization where he had previously served in several senior management positions, 
including as President of Cigna Group Insurance.

Mr. Carp joined State Street in 2006 as Executive Vice President and Chief Legal Officer.  Later in 2006, he 
was also appointed Secretary. From 2004 to 2005, Mr. Carp served as executive vice president and general counsel 
of Massachusetts Financial Services, an investment management and research company. From 1989 until 2004, 
Mr. Carp was a senior partner at the law firm of Hale and Dorr LLP, where he was an attorney since 1982. Mr. Carp 
served as State Street's interim Chief Risk Officer from February 2010 until September 2010.

Mr. Klinck joined State Street in 2006 and has served as Executive Vice President and global head of 
Corporate Development and Global Relationship Management since March 2010, prior to which he served as 
Executive Vice President and global head of Alternative Investment Solutions. Prior to joining State Street, 
Mr. Klinck was with Mellon Financial Corporation, a global financial services company, from 1997 to 2006. During 
that time, he served as vice chairman and president of its Investment Manager Solutions group and before that as 
chairman for Mellon Europe, where he was responsible for the company’s investor services business in the region.

Mr. Kuritzkes joined State Street in 2010 as Executive Vice President and Chief Risk Officer. Prior to joining 
State Street, Mr. Kuritzkes was a partner at Oliver, Wyman & Company, an international management consulting 
firm, and led the firm’s Public Policy practice in North America. He joined Oliver, Wyman & Company in 1988, was a 
managing director in the firm’s London office from 1993 to 1997, and served as vice chairman of Oliver, Wyman & 

42

Company globally from 2000 until the firm’s acquisition by MMC in 2003. From 1986 to 1988, he worked as an 
economist and lawyer for the Federal Reserve Bank of New York.

Mr. Malerba joined State Street in 2004 as Deputy Corporate Controller. In 2006, he was appointed Corporate 
Controller and Chief Accounting Officer.  Prior to joining State Street, he served as Deputy Controller at FleetBoston 
Financial Corporation from 2000 and continued in that role after the merger with Bank of America Corporation in 
2004.

Mr. O'Neill has served as Executive Vice President and head of Global Markets and Global Services in Europe, 

the Middle East and Africa since November 2012 and prior to that he served as head of Global Markets and Global 
Services in the Asia/Pacific region. He joined State Street in 1985 and has held several senior positions during his 
tenure, including his appointment in January 2000 as managing director of State Street Global Markets in Europe. 
This role was expanded in June 2006 to include responsibility for Investor Services for the U.K., Middle East and 
Africa. 

Mr. Perretta joined State Street in 2007 as Executive Vice President and Chief Information Officer. Prior to 

joining State Street, from 2002 to 2007, Mr. Perretta was the chief information officer for General Electric 
Commercial Finance, where he had previously served in several senior management positions. Prior to that, Mr. 
Perretta was an associate partner at Arthur Anderson Consulting (now Accenture).  

Mr. Phalen joined State Street in 1992 and has served as Executive Vice President and head of Global 
Operations, Technology and Product Development since March 2010. Prior to that, starting in 2003, he served as 
Executive Vice President of State Street and Chairman and Chief Executive Officer of CitiStreet, a global benefits 
provider and retirement plan record keeper. In February 2005, he was appointed head of Investor Services in North 
America. In 2006, he was appointed head of international operations for Investment Servicing and Investment 
Research and Trading, based in Europe. From January 2008 until May 2008, he served on an interim basis as 
President and Chief Executive Officer of SSgA, following which he returned to his role as head of international 
operations for Investment Servicing and Investment Research and Trading. 

Mr. Powers joined State Street in 2008 as President and Chief Executive Officer of State Street Global 
Advisors. Prior to joining State Street, Mr. Powers served as Chief Executive Officer of Old Mutual US, the U.S. 
operating unit of London-based Old Mutual plc, an international savings and wealth management company, from 
2001 through 2008. 

Ms. Quirk joined State Street in 2002, and since January 2012 has served as Chief Human Resources and 
Citizenship Officer. She has served as Executive Vice President and head of Global Human Resources since March 
2010. Prior to that, Ms. Quirk served as Executive Vice President in Global Human Resources and held various 
senior roles in that group. 

Mr. Rogers joined State Street in 2007 as part of our acquisition of Investors Financial Services Corp., and he 

has served as Executive Vice President and head of Global Markets and Global Services - Americas since 
November 2011. He has served as head of Global Services, including alternative investment solutions, for all of the 
Americas since March 2010. Mr. Rogers was previously head of the Relationship Management group, a role which 
he held beginning in 2009. From State Street's acquisition of Investors Financial Services Corp. in July 2007 to 
2009, Mr. Rogers headed the post-acquisition Investors Financial Services Corp. business and its integration into 
State Street. Before joining State Street at the time of the acquisition, Mr. Rogers spent 27 years at Investors 
Financial Services Corp. and its predecessors in various capacities, most recently as President beginning in 2001.

PART II

ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES

MARKET FOR REGISTRANT'S COMMON EQUITY

Our common stock is listed on the New York Stock Exchange under the ticker symbol STT. There were 3,269 
shareholders of record as of January 31, 2014.  The information required by this item concerning the market prices 
of, and dividends on, our common stock during the past two years is provided under “Quarterly Summarized 
Financial Information (Unaudited)” included under Item 8 of this Form 10-K, and is incorporated herein by reference.

In March 2013, our Board of Directors approved a new common stock purchase program authorizing the 

purchase by us of up to $2.10 billion of our common stock through March 31, 2014.  

43

The following table presents purchases of our common stock and related information for each of the months in 

the quarter ended December 31, 2013.  All shares of our common stock purchased during the quarter ended 
December 31, 2013 were purchased under the above-described Board-approved program.  We may employ third-
party broker/dealers to acquire shares on the open market in connection with our common stock purchase 
programs.

(Dollars in millions, except per share amounts, shares
in thousands)

Period:

October 1 - October 31, 2013

November 1 - November 30, 2013

December 1 - December 31, 2013

Total

Total Number of
Shares Purchased
Under Publicly
Announced
Program

Average Price
Paid Per Share

Approximate
Dollar Value of
Shares Purchased
Under Publicly
Announced
Program

Approximate
Dollar Value of
Shares Yet to be
Purchased Under
Publicly
Announced
Program

2,709

$

67.47

$

3,600

1,693

71.27

71.27

8,002

$

69.98

$

183

256

121

560

$

$

797

541

420

420

Additional information about our common stock, including Board authorization with respect to purchases by us 
of our common stock, is provided under “Capital” in Management's Discussion and Analysis included under Item 7, 
and in note 13 to the consolidated financial statements included under Item 8, of this Form 10-K, and is 
incorporated herein by reference.

RELATED STOCKHOLDER MATTERS

As a bank holding company, our parent company is a legal entity separate and distinct from its principal 

banking subsidiary, State Street Bank, and its non-banking subsidiaries. The right of the parent company to 
participate as a shareholder in any distribution of assets of State Street Bank upon its liquidation, reorganization or 
otherwise is subject to the prior claims by creditors of State Street Bank, including obligations for federal funds 
purchased and securities sold under repurchase agreements and deposit liabilities. 

Payment of dividends by State Street Bank is subject to the provisions of the Massachusetts banking law, 
which provide that State Street Bank's Board of Directors may declare, from State Street Bank's net profits (as 
defined below), cash dividends annually, semi-annually or quarterly (but not more frequently) and can declare non-
cash dividends at any time. Under Massachusetts banking law, for purposes of determining the amount of cash 
dividends that are payable by State Street Bank, “net profits” is defined as an amount equal to the remainder of all 
earnings from current operations plus actual recoveries on loans and investments and other assets, after deducting 
from the total thereof all current operating expenses, actual losses, accrued dividends on preferred stock, if any, and 
all federal and state taxes.

No dividends may be declared, credited or paid so long as there is any impairment of State Street Bank's 
capital stock. The approval of the Massachusetts Commissioner of Banks is required if the total of all dividends 
declared by State Street Bank in any calendar year would exceed the total of its net profits for that year combined 
with its retained net profits for the preceding two years, less any required transfer to surplus or to a fund for the 
retirement of any preferred stock.

Under the Federal Reserve Act, the approval of the Federal Reserve would be required for the payment of 
dividends by State Street Bank if the total amount of all dividends declared by State Street Bank in any calendar 
year, including any proposed dividend, would exceed the total of its net income for such calendar year as reported 
in State Street Bank's Consolidated Reports of Condition and Income for a Bank with Domestic and Foreign Offices 
Only - FFIEC 031, commonly referred to as the “Call Report,” as submitted through the Federal Financial Institutions 
Examination Council and provided to the Federal Reserve, plus its “retained net income” for the preceding two 
calendar years.  For these purposes, “retained net income,” as of any date of determination, is defined as an 
amount equal to State Street Bank's net income (as reported in its Call Reports for the calendar year in which 
retained net income is being determined) less any dividends declared during such year. In determining the amount 
of dividends that are payable, the total of State Street Bank's net income for the current year and its retained net 
income for the preceding two calendar years is reduced by any net losses incurred in the current or preceding two-
year period and by any required transfers to surplus or to a fund for the retirement of preferred stock. 

Prior Federal Reserve approval also must be obtained if a proposed dividend would exceed State Street 
Bank's “undivided profits” (retained earnings) as reported in its Call Reports. State Street Bank may include in its 

44

undivided profits amounts contained in its surplus account, if the amounts reflect transfers of undivided profits made 
in prior periods and if the Federal Reserve's approval for the transfer back to undivided profits has been obtained. 

Under the prompt corrective action, or PCA, provisions adopted pursuant to the FDIC Improvement Act of 

1991, State Street Bank may not pay a dividend when it is deemed, under the PCA framework, to be under-
capitalized, or when the payment of the dividend would cause State Street Bank to be under-capitalized.  If State 
Street Bank is under-capitalized for purposes of the PCA framework, it must cease paying dividends for so long as it 
is deemed to be under-capitalized. Once earnings have begun to improve and an adequate capital position has 
been restored, dividend payments may resume in accordance with federal and state statutory limitations and 
guidelines. 

In 2013, our parent company declared aggregate quarterly common stock dividends to its shareholders of 

$1.04 per share, totaling approximately $463 million.  In 2012, our parent company declared aggregate quarterly 
common stock dividends to its shareholders of $0.96 per share, totaling approximately $456 million.  Currently, the 
payment of future common stock dividends by our parent company to its shareholders is subject to the review of our 
capital plan by the Federal Reserve in connection with its CCAR process.  Information about dividends declared by 
our parent company and dividends from our subsidiary banks is provided under “Capital” in Management's 
Discussion and Analysis included under Item 7, and in note 15 to the consolidated financial statements included 
under Item 8, of this Form 10-K, and is incorporated herein by reference.  Future dividend payments of State Street 
Bank and our non-banking subsidiaries cannot be determined at this time.  In addition, refer to “Business - 
Supervision and Regulation - Capital Planning, Stress Tests and Dividends” included under Item 1 of this Form 10-K 
and the risk factor titled “Our business and capital-related activities, including our ability to return capital to 
shareholders and purchase our capital stock, may be adversely affected by our implementation of the revised 
regulatory capital and liquidity standards that we must meet under Basel III, the Dodd-Frank Act and other 
regulatory initiatives, or in the event our capital plan or post-stress capital ratios are determined to be insufficient as 
a result of regulatory capital stress testing” included under Item 1A of this Form 10-K.

Information about our equity compensation plans is included under Item 12, and in note 14 to the consolidated 

financial statements included under Item 8, of this Form 10-K, and is incorporated herein by reference.

45

SHAREHOLDER RETURN PERFORMANCE PRESENTATION

The graph presented below compares the cumulative total shareholder return on State Street's common stock 

to the cumulative total return of the S&P 500 Index, the S&P Financial Index and the KBW Bank Index over a five-
year period. The cumulative total shareholder return assumes the investment of $100 in State Street common stock 
and in each index on December 31, 2008 at the closing price on the last trading day of 2008, and also assumes 
reinvestment of common stock dividends. The S&P Financial Index is a publicly available measure of 81 of the 
Standard & Poor's 500 companies, representing 17 diversified financial services companies, 22 insurance 
companies, 19 real estate companies and 23 banking companies.  The KBW Bank Index seeks to reflect the 
performance of banks and thrifts that are publicly traded in the U.S., and is composed of 24 leading national money 
center and regional banks and thrifts.

State Street Corporation

S&P 500 Index

S&P Financial Index

KBW Bank Index

2008

2009

2010

2011

2012

2013

$

$

100

100

100

100

$

111

126

117

98

$

118

146

132

121

$

105

149

109

93

$

125

172

141

122

198

228

191

168

46

ITEM 6.  SELECTED FINANCIAL DATA

(Dollars in millions, except per share amounts or where otherwise noted)

FOR THE YEAR ENDED DECEMBER 31:

Total fee revenue
Net interest revenue
Gains (losses) related to investment securities, net(1)
Total revenue
Provision for loan losses
Expenses:

Compensation and employee benefits
Information systems and communications
Transaction processing services
Occupancy
Claims resolution
Provision for legal exposure related to fixed-income strategies
Securities lending charge
Acquisition and restructuring costs, net(2)
Other

Total expenses
Income before income tax expense and extraordinary loss
Income tax expense(3)
Income before extraordinary loss
Extraordinary loss, net of taxes
Net income (loss)
Adjustments to net income (loss)(4)
Net income before extraordinary loss available to common shareholders
Net income (loss) available to common shareholders
PER COMMON SHARE:
Earnings per common share before extraordinary loss:

Basic
Diluted

Earnings (loss) per common share:

Basic

Diluted

Cash dividends declared

Closing market price (at year end)

AT YEAR END:
Investment securities
Average total interest-earning assets
Total assets
Deposits
Long-term debt
Total shareholders' equity
Assets under custody and administration (in billions)
Assets under management (in billions)
Number of employees
RATIOS:
Return on average common shareholders' equity before extraordinary loss
Return on average assets before extraordinary loss
Common dividend payout before extraordinary loss
Average common equity to average total assets
Net interest margin, fully taxable-equivalent basis
Tier 1 risk-based capital
Total risk-based capital
Tier 1 leverage ratio

2013

2012

2011

2010

2009

$

$

$
$

$

$

7,590
2,303
(9)
9,884
6

3,800
935
733
467
—
—
—
104
1,153
7,192
2,686
550
2,136
—
2,136
(34)
2,102
2,102

4.71
4.62

4.71

4.62

1.04

$

$

$
$

$

$

7,088
2,538
23
9,649
(3)

3,837
844
702
470
(362)
—
—
225
1,170
6,886
2,766
705
2,061
—
2,061
(42)
2,019
2,019

4.25
4.20

4.25

4.20

.96

$

$

$
$

$

$

7,194
2,333
67
9,594
—

3,820
776
732
455
—
—
—
269
1,006
7,058
2,536
616
1,920
—
1,920
(38)
1,882
1,882

3.82
3.79

3.82

3.79

.72

$

$

$
$

$

$

6,540
2,699
(286)
8,953
25

3,524
713
653
463
—
—
414
252
823
6,842
2,086
530
1,556
—
1,556
(16)
1,540
1,540

3.11
3.09

3.11

3.09

.04

$

5,935
2,564
141
8,640
149

3,037
656
583
475
—
250
—
49
916
5,966
2,525
722
1,803
(3,684)
$ (1,881)
(163)
$
1,640
$ (2,044)

$

3.50
3.46

$

(4.32)

(4.31)

.04

$

73.39

$

47.01

$

40.31

$

46.34

$

43.54

$ 116,914
178,101
243,291
182,268
9,699
20,378
27,427
2,345
29,430

$ 121,061
167,615
222,582
164,181
7,429
20,869
24,371
2,086
29,650

$ 109,153
147,657
216,827
157,287
8,131
19,398
21,807
1,845
29,740

$ 94,130
126,256
160,505
98,345
8,550
17,787
21,527
2,010
28,670

$ 93,576
122,923
157,946
90,062
8,838
14,491
18,795
1,951
27,310

10.5%
1.02
21.97
9.6
1.37
17.3
19.7
6.9

10.3%
1.05
22.43
10.1
1.59
19.1
20.6
7.1

10.0%
1.09
18.83
10.9
1.67
18.8
20.5
7.3

9.5%

1.02
1.29
10.8
2.24
20.5
22.0
8.2

13.2%
1.12
1.17
8.5
2.19
17.7
19.1
8.5

(1)   Amount for 2012 reflected a $46 million loss from the sale of our Greek investment securities; amount for 2010 included a net loss of $344 million related to a 

repositioning of our investment portfolio. 

(2)   Amounts for 2012 and 2011 reflected acquisition costs of $66 million and $71 million, respectively, offset by indemnification benefits of $40 million and $55 million, 

respectively, for the assumption of income tax liabilities related to the 2010 acquisition of the Intesa securities services business.

(3)   Amount for 2013 included a $71 million out-of-period benefit to adjust deferred taxes.  Amounts for 2012 and 2011 reflected the net effects of certain tax matters 

($7 million benefit and $55 million expense, respectively) associated with the 2010 Intesa acquisition.  Amounts for 2011 and 2010 reflected discrete tax benefits of 
$103 million and $180 million, respectively, attributable to costs incurred in terminating former conduit asset structures.

(4)   Amounts for 2013, 2012 and 2011 represented preferred stock dividends and the allocation of earnings to participating securities using the two-class method.  
Amount for 2010 represented the allocation of earnings to participating securities using the two-class method. Amounts for 2009 represented dividends and 
discount related to preferred stock issued in connection with the U.S. Treasury's Troubled Asset Relief Program in 2008 and redeemed in 2009.

47

 
 
STATE STREET CORPORATION
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS 
Table of Contents

General

Overview of Financial Results

Consolidated Results of Operations

Total Revenue

Fee Revenue

Net Interest Revenue

Gains (Losses) Related to Investment Securities, Net

Provision for Loan Losses

Expenses

Income Tax Expense

Line of Business Information

Consolidated Results of Operations - Comparison of 2012 and 2011

Overview of Consolidated Results of Operations

Total Revenue

Expenses

Income Tax Expense

Financial Condition

Investment Securities

Loans and Leases

Cross-Border Outstandings

Risk Management

Credit Risk Management

Liquidity Risk Management

Operational Risk Management

Market Risk Management

Trading Activities

Asset-and-Liability Management Activities

Model Risk Management

Business Risk Management

Capital

Off-Balance Sheet Arrangements

Significant Accounting Estimates

Recent Accounting Developments

48

49

50

53

54

54

61

64

64

65

69

69

72

72

73

74

75

75

77

84

87

88

92

94

100

102

102

106

109

109

110

119

119

122

ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS

GENERAL

State Street Corporation, or the parent company, is a financial holding company headquartered in Boston, 

Massachusetts. Unless otherwise indicated or unless the context requires otherwise, all references in this 
Management's Discussion and Analysis to “State Street,” “we,” “us,” “our” or similar terms mean State Street 
Corporation and its subsidiaries on a consolidated basis. Our principal banking subsidiary is State Street Bank and 
Trust Company, or State Street Bank.  As of December 31, 2013, we had consolidated total assets of $243.29 
billion, consolidated total deposits of $182.27 billion, consolidated total shareholders' equity of $20.38 billion and 
29,430 employees.  With $27.43 trillion of assets under custody and administration and $2.35 trillion of assets under 
management as of December 31, 2013, we are a leading specialist in meeting the needs of institutional investors 
worldwide. 

We have two lines of business: 

Investment Servicing provides services for mutual funds, collective investment funds and other investment 

pools, corporate and public retirement plans, insurance companies, foundations and endowments worldwide.  
Products include custody; product- and participant-level accounting; daily pricing and administration; master trust 
and master custody; record-keeping; cash management; foreign exchange, brokerage and other trading services; 
securities finance; deposit and short-term investment facilities; loans and lease financing; investment manager and 
alternative investment manager operations outsourcing; and performance, risk and compliance analytics to support 
institutional investors.

Investment Management, through State Street Global Advisors, or SSgA, provides a broad array of investment 

management, investment research and investment advisory services to corporations, public funds and other 
sophisticated investors.  SSgA offers strategies for managing financial assets, including passive and active, such as 
enhanced indexing, using quantitative and fundamental methods for both U.S. and global equities and fixed-income 
securities.  SSgA also offers exchange-traded funds, or ETFs, such as the SPDR® ETF brand.  

For financial and other information about our lines of business, refer to “Line of Business Information” included 

in this Management's Discussion and Analysis and in note 25 to the consolidated financial statements included 
under Item 8 of this Form 10-K.  

This Management's Discussion and Analysis should be read in conjunction with the consolidated financial 
statements and accompanying notes to consolidated financial statements included under Item 8 of this Form 10-K.  
Certain previously reported amounts presented have been reclassified to conform to current-year presentation. 

We prepare our consolidated financial statements in conformity with accounting principles generally accepted 

in the U.S., referred to as GAAP.  The preparation of financial statements in conformity with GAAP requires 
management to make estimates and assumptions in its application of certain accounting policies that materially 
affect the reported amounts of assets, liabilities, equity, revenue and expenses. 

The significant accounting policies that require us to make estimates and assumptions that are difficult, 
subjective or complex about matters that are uncertain and may change in subsequent periods are accounting for 
fair value measurements; other-than-temporary impairment of investment securities; and impairment of goodwill and 
other intangible assets.  These significant accounting policies require the most subjective or complex judgments, 
and underlying estimates and assumptions could be subject to revision as new information becomes available.  An 
understanding of the judgments, estimates and assumptions underlying these significant accounting policies is 
essential in order to understand our reported consolidated results of operations and financial condition. 

Certain financial information provided in this Management's Discussion and Analysis is prepared on both a 

GAAP, or reported basis, and a non-GAAP, or operating basis, including certain non-GAAP measures used in the 
calculation of identified regulatory capital ratios.  We measure and compare certain financial information on an 
operating basis, as we believe that this presentation supports meaningful comparisons from period to period and 
the analysis of comparable financial trends with respect to State Street's normal ongoing business operations.  We 
believe that operating-basis financial information, which reports non-taxable revenue, such as interest revenue 
associated with tax-exempt investment securities, on a fully taxable-equivalent basis, facilitates an investor's 
understanding and analysis of State Street's underlying financial performance and trends in addition to financial 
information prepared and reported in conformity with GAAP.  

49

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

We also believe that the use of certain non-GAAP measures in the calculation of identified regulatory capital 

ratios is useful in understanding State Street's capital position and is of interest to investors.  Operating-basis 
financial information should be considered in addition to, not as a substitute for or superior to, financial information 
prepared in conformity with GAAP.  Any non-GAAP, or operating-basis, financial information presented in this 
Management’s Discussion and Analysis is reconciled to its most directly comparable GAAP-basis measure.

This Management's Discussion and Analysis contains statements that are considered “forward-looking 

statements” within the meaning of U.S. securities laws. Forward-looking statements are based on our current 
expectations about financial performance, capital, market growth, acquisitions, joint ventures and divestitures, new 
technologies, services and opportunities and earnings, management's confidence in our strategies and other 
matters that do not relate strictly to historical facts. These forward-looking statements involve certain risks and 
uncertainties which could cause actual results to differ materially. We undertake no obligation to revise the forward-
looking statements contained in this Management's Discussion and Analysis to reflect events after the time we file 
this Form 10-K with the SEC. Additional information about forward-looking statements and related risks and 
uncertainties is provided in “Risk Factors” included under Item 1A of this Form 10-K. 

OVERVIEW OF FINANCIAL RESULTS

Years Ended December 31,

(Dollars in millions, except per share amounts)
Total fee revenue

Net interest revenue

Gains (losses) related to investment securities, net

Total revenue

Provision for loan losses

Total expenses

Income before income tax expense
Income tax expense(1)
Net income

Adjustments to net income:

Dividends on preferred stock

Earnings allocated to participating securities
Net income available to common shareholders

Earnings per common share:

Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

Cash dividends declared per common share

Return on average common equity

2013

2012

2011

$

7,590

$

7,088

$

7,194

2,303

(9)

9,884

6

7,192

2,686

550

2,538

23

9,649

(3)

6,886

2,766

705

2,333

67

9,594

—

7,058

2,536

616

$

2,136

$

2,061

$

1,920

(26)

(8)

(29)

(13)

(20)

(18)

$

2,102

$

2,019

$

1,882

$

$

4.71

4.62

$

4.25

4.20

3.82

3.79

446,245

455,155

474,458

481,129

492,598

496,072

$

1.04

$

.96

$

.72

10.5%

10.3%

10.0%

(1)  Amount for 2013 included an out-of-period income tax benefit of $71 million to adjust deferred taxes.  Additional information about this out-of-
period benefit is provided under “Income Tax Expense” in this Management's Discussion and Analysis and in note 23 to the consolidated 
financial statements included under Item 8 of this Form 10-K.  Amounts for 2012 and 2011 reflected the net effects of certain tax matters ($7 
million benefit and $55 million expense, respectively) associated with the 2010 Intesa acquisition.  Amount for 2011 reflected a discrete income 
tax benefit of $103 million attributable to costs incurred in terminating former conduit asset structures.

The following “Highlights” and “Financial Results” sections provide information related to significant events, as 

well as highlights of our consolidated financial results for 2013 presented in the table above.  More detailed 
information about our consolidated financial results, including comparisons of our results for 2013 to those for 2012, 
is provided under “Consolidated Results of Operations,” which follows these sections. 

50

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Highlights

In March 2013, following the Federal Reserve's review of our 2013 capital plan, with respect to which the 
Federal Reserve did not object to the capital actions we proposed, our Board of Directors approved a new common 
stock purchase program authorizing the purchase by us of up to $2.10 billion of our common stock through 
March 31, 2014.  In connection with this and a prior Board-approved program, we undertook the following activities 
in 2013:

•  From April 1, 2013 through December 31, 2013, under the above-described March 2013 program, we 

purchased approximately 24.7 million shares of our common stock at an average price of $68.05 per share 
and an aggregate cost of $1.68 billion.  

• 

• 

In the first quarter of 2013, in completion of a separate program approved by the Board in March 2012, we 
purchased an aggregate of 6.5 million shares of our common stock at an average price of $54.95 per share 
and an aggregate cost of $360 million.  

In 2013, under both programs combined, we purchased approximately 31.2 million shares of our common 
stock at an average price of $65.30 per share and an aggregate cost of approximately $2.04 billion.  

As of December 31, 2013, approximately $420 million remained available for purchases of our common stock 

under the March 2013 program. 

In 2012, under the March 2012 program, we purchased an aggregate of 33.4 million shares of our common 

stock, at an aggregate cost of $1.44 billion.  

In February 2013, we declared a quarterly common stock dividend of $0.26 per share.  This dividend 

represented an 8% increase over the quarterly common stock dividend of $0.24 per share declared by us in 
December 2012.  In all of 2013, we declared aggregate quarterly common stock dividends of $1.04 per share, 
totaling approximately $463 million, compared to declarations of aggregate quarterly common stock dividends of 
$0.96 per share, totaling approximately $456 million, in 2012.  

The Federal Reserve is currently conducting a review of 2014 capital plans submitted in January 2014 by us and 
other large bank holding companies.  The levels at which we will be able to declare dividends and purchase shares of 
our common stock after March 2014 will depend on the Federal Reserve's assessment of our capital plan and our 
projected performance under the stress scenarios. While we anticipate that the Federal Reserve will not object to the 
continued return of capital to our shareholders through dividends and/or common stock purchases in 2014, we cannot 
provide assurance with respect to the Federal Reserve's assessment of our capital plan, or that we will be able to 
continue to return capital to our shareholders at any specific level. 

Additional information about our common stock purchase program and our common stock dividends is 

provided under “Financial Condition – Capital” in this Management's Discussion and Analysis.  In addition, 
information about dividends from our subsidiary banks is provided in “Related Stockholder Matters” included under 
Item 5, and in note 15 to the consolidated financial statements included under Item 8, of this Form 10-K.

In November 2013, we issued $1.0 billion of 3.70% senior notes due November 20, 2023.  In addition, in May 

2013, we issued $1.50 billion of senior and subordinated debt, composed of $500 million of 1.35% senior notes due 
May 15, 2018 and $1.0 billion of 3.10% subordinated notes due May 15, 2023.  Additional information about these 
debt issuances is provided in note 10 to the consolidated financial statements included under Item 8 of this Form 
10-K.

In 2013, in connection with our continued implementation of our Business Operations and Information 
Technology Transformation program, we achieved incremental pre-tax expense savings of approximately $220 
million, and as previously reported, we achieved incremental pre-tax expense savings of approximately $112 million 
in 2012 and $86 million in 2011, in each case compared to our 2010 expenses from operations, all else being equal.  
These pre-tax expense savings relate only to the Business Operations and Information Technology Transformation 
program and are based on projected improvement from our total 2010 expenses from operations.  Our actual total 
expenses have increased since 2010, and may in the future increase or decrease, due to other factors.  Additional 
information with respect to the program is provided under “Consolidated Results of Operations - Expenses” in this 
Management's Discussion and Analysis. 

In January 2014, we entered into a settlement agreement with the U.K. Financial Conduct Authority as a result 
of our having charged six clients of our U.K. transition management business amounts in excess of the contractual 
terms in 2010 and 2011.  We agreed to and paid a fine of approximately $38 million in January 2014, which we had 
accrued as of December 31, 2013.  We incurred aggregate pre-tax costs in 2013 in connection with this matter of 
approximately $69 million, composed of the following:

51

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

•  Revenue rebates to affected clients of approximately $4 million, recorded as a reduction of other trading, 
transition management and brokerage revenue, a component of brokerage and other trading services 
revenue;

•  Securities processing costs of approximately $27 million, recorded in securities processing costs 

(recoveries), a component of other expenses; and 

•  The above-described regulatory fine of approximately $38 million, recorded in other expenses. 

In addition to the above, we recorded approximately $15 million of revenue rebates in 2011 and approximately 

$17 million of revenue rebates and other costs in 2012 related to this matter.  The securities processing costs 
described above reflected probable and estimable costs as of December 31, 2013 related to an operating loss.  We  
resolved this in February 2014 at an additional cost of approximately $12 million.  We have incurred total costs 
associated with this matter, since it arose in 2010, of approximately $113 million, excluding legal and professional 
fees.  Additional information about this transition management matter is provided under “Legal and Regulatory 
Matters” in note 11 to the consolidated financial statements included under Item 8 of this Form 10-K.

Financial Results

Total revenue for 2013 increased 2% compared to 2012, as a combined 10% increase in aggregate servicing 
fee and management fee revenue and a 5% increase in trading services revenue were partly offset by declines in 
net interest revenue and securities finance revenue of 9% and 11%, respectively.  

Servicing fee revenue for 2013 increased 9% compared to 2012, mainly the result of stronger global equity 

markets, the impact of net new business installed, and the addition of revenue from the Goldman Sachs 
Administration Services, or GSAS, business, acquired in October 2012.  Servicing fees generated outside the U.S. 
in both 2013 and 2012 were approximately 42% of total servicing fees for those periods.  Management fee revenue 
increased 11% compared to 2012, primarily the result of stronger equity markets and the impact of net new 
business installed.  Management fees generated outside the U.S. in 2013 and 2012 were approximately 36% and 
37%, respectively, of total management fees for those periods.

Trading services revenue for 2013, composed of revenue generated by foreign exchange trading and 
brokerage and other trading services, increased 5% compared to 2012.  Revenue from foreign exchange trading 
was up 15%, with estimated indirect foreign exchange revenue up 15% and direct sales and trading foreign 
exchange revenue up 16%, from the prior year, with both increases mainly the result of higher client volumes, 
currency volatility and spreads.  Brokerage and other trading services revenue declined 5% compared to 2012, 
primarily reflective of the impact of lower distribution fees associated with the SPDR® Gold ETF, which resulted from 
lower average gold prices and net outflows from the SPDR® Gold ETF.  Securities finance revenue declined 11% for 
2013 compared to 2012, generally the result of lower spreads and slightly lower lending volumes.  

Net interest revenue for 2013 declined 9% compared to 2012, generally the result of lower yields on earning 

assets related to lower global interest rates, partly offset by lower funding costs.  The decline in net interest revenue 
also reflected the continued impact of the reinvestment of pay-downs on existing investment securities in lower-
yielding investment securities.  Net interest revenue for 2013 and 2012 included $137 million and $215 million, 
respectively, of discount accretion related to investment securities added to our consolidated statement of condition 
in connection with our consolidation of the commercial paper conduits in 2009.  

Net interest margin, calculated on fully taxable-equivalent net interest revenue, declined 22 basis points to 

1.37% in 2013 from 1.59% in 2012.  Continued elevated levels of client deposits, amid continued market 
uncertainty, increased our average interest-earning assets, but negatively affected our net interest margin, as we 
generally placed a portion of these deposits with U.S. and non-U.S. central banks and earned the relatively low 
interest rates paid by the central banks on these balances.  Discount accretion, fully taxable-equivalent net interest 
revenue and net interest margin are discussed in more detail under “Consolidated Results of Operations - Net 
Interest Revenue” in this Management's Discussion and Analysis. 

Total expenses for 2013 increased 4% compared to 2012.  Total expenses for 2013 reflected aggregate credits 
of $85 million, recorded in other expenses, related to gains and recoveries associated with Lehman Brothers-related 
assets.  Total expenses for 2012 reflected a credit of $362 million, composed of recoveries associated with the 2008 
Lehman Brothers bankruptcy, and aggregate credits of $30 million related to litigation and other settlement 
recoveries associated with Lehman Brothers-related matters.  Excluding all of the Lehman Brothers-related credits 
recorded in 2013 and 2012, total expenses were essentially flat in the 2013-to-2012 comparison, at $7.28 billion for 
2013 ($7.19 billion plus $85 million) compared to $7.28 billion for 2012 ($6.89 billion plus $362 million and $30 
million).  

52

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Compensation and employee benefits expenses were down 1% in 2013 compared to 2012, primarily due to 

savings associated with the implementation of our Business Operations and Information Technology Transformation 
program and lower benefit costs, partly offset by an increase in costs to support new business and higher incentive 
compensation.  Information systems and communications expenses increased 11% compared to 2012, primarily 
from the planned transition of certain functions to third-party service providers in connection with the implementation 
of our Business Operations and Information Technology Transformation program and costs to support new 
business.  Transaction processing services expenses were higher by 4%, the result of higher equity market values 
and higher transaction volumes in the asset servicing business.  Finally, other expenses declined 1%, mainly the 
result of the above-described 2013 gains and recoveries associated with Lehman Brothers-related assets.  
Additional information with respect to our expenses is provided under “Consolidated Results of Operations - 
Expenses” in this Management's Discussion and Analysis.  

In 2013, our global services business secured mandates for approximately $1.02 trillion of new business in 

assets to be serviced; of the total, $858 billion was installed prior to December 31, 2013, with the remaining $158 
billion expected to be installed in 2014.  The new business not installed by December 31, 2013 was not included in 
our assets under custody and administration as of that date, and had no impact on our servicing fee revenue for 
2013, as the assets are not included until their installation is complete and we begin to service them.  Once 
installed, the assets generate servicing fee revenue in subsequent periods in which the assets are serviced.  The 
$1.02 trillion of new asset servicing business represents gross new business, and is not net of transfers of assets by 
us to subcustodians.   

We will provide one or more of various services for these new assets to be serviced, including accounting, 
bank loan servicing, compliance reporting and monitoring, custody, depository banking services, foreign exchange, 
fund administration, hedge fund servicing, middle-office outsourcing, performance and analytics, private equity 
administration, real estate administration, securities finance, transfer agency, and wealth management services.

In 2013, SSgA had approximately $5 billion of net lost business in assets to be managed, generally composed 

of $34 billion of net outflows from alternative investments, partly offset by net inflows of $13 billion into managed 
cash, net inflows of $6 billion into equities, net inflows of $4 billion into multi-asset-class solutions and net inflows of 
$3 billion each into fixed-income and securities lending funds. 

An additional $13 billion of new business awarded to SSgA but not installed by December 31, 2013 was not 

included in our assets under management as of that date, and had no impact on our management fee revenue for 
2013, as the assets are not included until their installation is complete and we begin to manage them.  Once 
installed, the assets generate management fee revenue in subsequent periods in which the assets are managed. 

CONSOLIDATED RESULTS OF OPERATIONS

This section discusses our consolidated results of operations for 2013 compared to 2012, and should be read 

in conjunction with the consolidated financial statements and accompanying notes included under Item 8 of this 
Form 10-K.  A comparison of consolidated results of operations for 2012 with those for 2011 is provided later in this 
Management's Discussion and Analysis under “Consolidated Results of Operations - Comparison of 2012 and 
2011.” 

53

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

TOTAL REVENUE

Years Ended December 31,

(Dollars in millions)

Fee revenue:
Servicing fees
Management fees

Trading services:

Foreign exchange trading
Brokerage and other trading services

Total trading services
Securities finance
Processing fees and other
Total fee revenue
Net interest revenue:
   Interest revenue
   Interest expense
Net interest revenue

2013

2012

2011

% Change
2013 vs. 2012

$

4,819 $
1,106

4,414 $
993

4,382
917

9%

11

589
472
1,061
359
245
7,590

2,714
411
2,303

511
499
1,010
405
266
7,088

3,014
476
2,538

683
537
1,220
378
297
7,194

2,946
613
2,333

15
(5)
5
(11)
(8)
7

(10)
(14)
(9)

Gains (losses) related to investment securities, net

(9)

23

67

Total revenue

$

9,884 $

9,649 $

9,594

2

Our broad range of services generates fee revenue and net interest revenue. Fee revenue generated by our 

investment servicing and investment management businesses is augmented by trading services, securities finance 
and processing fees and other revenue. We earn net interest revenue from client deposits and short-term 
investment activities by providing deposit services and short-term investment vehicles, such as repurchase 
agreements and corporate commercial paper, to meet clients' needs for high-grade liquid investments, and investing 
these sources of funds and additional borrowings in assets yielding a higher rate. 

Fee Revenue

Servicing and management fees collectively composed approximately 78% of our total fee revenue for 2013, 

compared to 76% for 2012.  The level of these fees is influenced by several factors, including the mix and volume of 
our assets under custody and administration and our assets under management, the value and type of securities 
positions held (with respect to assets under custody) and the volume of portfolio transactions, and the types of 
products and services used by our clients, and is generally affected by changes in worldwide equity and fixed-
income security valuations and trends in market asset class preferences. 

 Generally, servicing fees are affected by changes in daily average valuations of assets under custody and 
administration.  Additional factors, such as the relative mix of assets serviced, the level of transaction volumes, 
changes in service level, the nature of services provided, balance credits, client minimum balances, pricing 
concessions and other factors, may have a significant effect on our servicing fee revenue. 

Generally, management fees are affected by changes in month-end valuations of assets under management.  

Management fees for certain components of managed assets, such as ETFs, are affected by daily average 
valuations of assets under management.  Management fee revenue is relatively more sensitive to market valuations 
than servicing fee revenue, since a higher proportion of the underlying services provided, and the associated 
management fees earned, are dependent on equity and fixed-income security valuations.  Additional factors, such 
as the relative mix of assets managed, changes in service level and other factors, may have a significant effect on 
our management fee revenue.  While certain management fees are directly determined by the values of assets 
under management and the investment strategies employed, management fees reflect other factors as well, 
including our relationship pricing for clients using multiple services.  

Management fees for actively managed products are generally earned at higher rates than those for passive 

products.  Actively-managed products may also involve performance fee arrangements.  Performance fees are 
generated when the performance of certain managed funds exceeds benchmarks specified in the management 

54

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

agreements.  Generally, we experience more volatility with performance fees than with more traditional 
management fees. 

In light of the above, we estimate, using relevant information as of December 31, 2013 and assuming that all 
other factors remain constant, that: (1) a 10% increase or decrease, over the relevant periods on and for which our 
servicing and management fees are calculated, in worldwide equity valuations would result in a corresponding 
change in our total revenue of approximately 2%; and (2) a 10% increase or decrease, over the relevant periods on 
and for which our servicing and management fees are calculated, in worldwide fixed-income security valuations 
would result in a corresponding change of approximately 1% in our total revenue. 

The following table presents selected equity market indices.  While the specific indices presented are 
indicative of general market trends, the asset types and classes relevant to individual client portfolios can and do 
differ, and the performance of associated relevant indices can therefore differ from the performance of the indices 
presented.

Daily averages and the averages of month-end indices demonstrate worldwide changes in equity markets that 
affect our servicing and management fee revenue.  Year-end indices affect the values of assets under custody and 
administration and assets under management as of those dates.  The index names listed in the table are service 
marks of their respective owners. 

INDEX

S&P 500®
NASDAQ®
MSCI EAFE®

FEE REVENUE

Daily Averages of Indices

Averages of Month-End Indices

Year-End Indices

2013

2012

% Change

2013

2012

% Change

2013

2012

% Change

1,644

3,541

1,746

1,379

2,966

1,489

19 % 1,652

19

17

3,575

1,754

1,387

2,984

1,499

19 % 1,848

20

17

4,177

1,916

1,426

3,020

1,604

30 %

38

19

Years Ended December 31,

2013

2012

2011

% Change
2013 vs. 2012

(Dollars in millions)

Servicing fees

Management fees

Trading services:

   Foreign exchange trading

   Brokerage and other trading services

   Total trading services

Securities finance

Processing fees and other

Total fee revenue

Servicing Fees

$

4,819

$

4,414

$

1,106

589

472

1,061

359

245

993

511

499

1,010

405

266

4,382

917

683

537

1,220

378

297

$

7,590

$

7,088

$

7,194

9%

11

15

(5)

5

(11)

(8)

7

Servicing fees include fee revenue from U.S. mutual funds, collective investment funds worldwide, corporate 

and public retirement plans, insurance companies, foundations, endowments, and other investment pools. Products 
and services include custody; product- and participant-level accounting; daily pricing and administration; master 
trust and master custody; record-keeping; cash management; investment manager and alternative investment 
manager operations outsourcing; and performance, risk and compliance analytics. 

The 9% increase in servicing fees for 2013 compared to 2012 primarily resulted from stronger global equity 
markets, the impact of net new business installed on current-period revenue and the addition of revenue from the 
October 2012 GSAS acquisition.  The combined daily averages of equity market indices, individually presented in 
the foregoing “INDEX” table, increased approximately 19% for 2013 compared to 2012. For both 2013 and 2012, 
servicing fees generated outside the U.S. were approximately 42% of total servicing fees. 

The following tables present the components, financial instrument mix and geographic mix of assets under 

custody and administration, as of the dates indicated:

55

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

COMPONENTS OF ASSETS UNDER CUSTODY AND ADMINISTRATION

As of December 31,

(Dollars in billions)

Mutual funds

Collective funds

Pension products

Insurance and other products

2013

2012

2011

2010

2009

2012-2013
Annual
Growth
Rate

2009-2013
Compound
Annual
Growth Rate

$

6,811

$

5,852

$

5,265

$

5,540

$

4,734

16%

10%

6,428

5,851

8,337

5,363

5,339

7,817

4,437

4,837

7,268

4,350

4,726

6,911

3,580

4,395

6,086

Total

$ 27,427

$ 24,371

$ 21,807

$ 21,527

$ 18,795

FINANCIAL INSTRUMENT MIX OF ASSETS UNDER CUSTODY AND ADMINISTRATION 

20

10

7

13

16

7

8

10

2012-2013
Annual
Growth
Rate

2009-2013
Compound
Annual
Growth Rate

As of December 31,

(Dollars in billions)

Equities

Fixed-income

Short-term and other investments

2013

2012

2011

2010

2009

$ 15,050

$ 12,276

$ 10,849

$ 11,000

$

8,828

23%

9,072

3,305

8,885

3,210

8,317

2,641

7,875

2,652

7,236

2,731

2

3

13

14%

6

5

10

Total

$ 27,427

$ 24,371

$ 21,807

$ 21,527

$ 18,795

GEOGRAPHIC MIX OF ASSETS UNDER CUSTODY AND ADMINISTRATION(1)

As of December 31,

(In billions)

North America

Europe/Middle East/Africa

Asia/Pacific

2013

2012

2011

2010

2009

$

20,764

$

18,463

$

16,368

$

16,486

$

15,191

5,511

1,152

4,801

1,107

4,400

1,039

4,069

972

2,773

831

Total Assets Under Custody and Administration

$

27,427

$

24,371

$

21,807

$

21,527

$

18,795

(1) Geographic mix is based on the location at which the assets are serviced.

The increase in total assets under custody and administration from year-end 2012 to year-end 2013 primarily 
resulted from stronger global equity markets and net client cash inflows, as well as net new business installations.  
Asset levels as of December 31, 2013 did not reflect $158 billion of new business in assets to be serviced awarded 
to us in 2013 but not installed prior to December 31, 2013.  This new business will be reflected in assets under 
custody and administration in future periods after installation, and will generate servicing fee revenue in subsequent 
periods. 

The value of assets under custody and administration is a broad measure of the relative size of various 

markets served. Changes in the values of assets under custody and administration from period to period do not 
necessarily result in proportional changes in our servicing fee revenue. 

Management Fees

Through SSgA, we provide a broad range of investment management strategies, specialized investment 
management advisory services and other financial services for corporations, public funds, and other sophisticated 
investors.  SSgA offers a broad array of investment management strategies, including passive and active, such as 
enhanced indexing, using quantitative and fundamental methods for both U.S. and global equity and fixed-income 
securities.  SSgA also offers ETFs, such as the SPDR® ETF brand.  While certain management fees are directly 
determined by the values of assets under management and the investment strategies employed, management fees 
reflect other factors as well, including our relationship pricing for clients who use multiple services, and the 
benchmarks specified in the respective management agreements related to performance fees.

56

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The 11% increase in management fees for 2013 compared to 2012 primarily resulted from stronger equity 
markets and the impact of net new business installed on current-period revenue.  Combined average daily and 
average month-end equity market indices, individually presented in the foregoing “INDEX” table, increased 
approximately 19% compared to 2012.  Management fees generated outside the U.S. were approximately 36% of 
total management fees for 2013 compared to 37% for 2012.  

The following tables present assets under management by asset class and investment approach, ETFs by 

asset class, and the geographic mix of assets under management, as of the dates indicated:  

ASSETS UNDER MANAGEMENT BY ASSET CLASS AND INVESTMENT APPROACH(1)

As of December 31,

(Dollars in billions)

Equity:

   Active

   Passive

Total Equity

Fixed-Income:

   Active

   Passive

Total Fixed-Income

Cash(2)

Multi-Asset-Class Solutions:

   Active

   Passive

Total Multi-Asset-Class Solutions

Alternative Investments(3):

   Active

   Passive

Total Alternative Investments

2013

2012

2011

2010

2009

$

42

$

45

$

46

$

54

$

1,334

1,376

1,047

1,092

16

311

327

385

23

110

133

14

110

124

17

325

342

369

23

94

117

18

148

166

893

939

16

271

287

380

15

70

85

17

137

154

912

966

14

373

387

422

16

70

86

12

137

149

68

695

763

21

433

454

508

11

93

104

11

111

122

Total Assets Under Management

$

2,345

$

2,086

$

1,845

$

2,010

$

1,951

2012-2013
Annual
Growth
Rate

2009-2013
Compound
Annual
Growth Rate

(7)%

27

26

(11)%

18

16

(6)

(4)

(4)

4

—

17

14

(22)

(26)

(25)

12

(7)

(8)

(8)

(7)

20

4

6

6

—

—

5

(1)  As of December 31, 2013, the presentation has been changed to align with the reporting of core businesses.  Amounts previously reported 

have been adjusted for comparative purposes.

(2)  Includes both floating- and constant-net-asset-value portfolios held in commingled structures or separate accounts.
(3)  Includes real estate investment trusts, currency and commodities, including SPDR® Gold Fund for which State Street is not the investment 
manager, but acts as distribution agent.  The decline in this asset class as of December 31, 2013 compared to December 31, 2012 mainly 
resulted from net outflows from the SPDR® Gold Fund related to lower average gold prices. 

EXCHANGE-TRADED FUNDS BY ASSET CLASS(1)

As of December 31,

(Dollars in billions)

2013

2012

2011

2010

2009

Alternative Investments

$

39

$

79

$

68

$

61

$

Cash

Equity

Fixed-Income

1

325

34

1

227

30

2

184

20

1

175

15

43

1

152

9

Total Exchange-Traded Funds

$

399

$

337

$

274

$

252

$

205

2012-2013
Annual
Growth
Rate

2009-2013
Compound
Annual
Growth Rate

(51)%

(2)%

—

43

13

18

—

21

39

18

(1) Exchange-traded funds are a component of assets under management presented above.

57

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

GEOGRAPHIC MIX OF ASSETS UNDER MANAGEMENT(1)

As of December 31,

(In billions)

North America

Europe/Middle East/Africa

Asia/Pacific

Total Assets Under Management

2013

2012

2011

2010

2009

$

$

1,456

$

1,288

$

1,190

$

1,332

$

1,272

560

329

480

318

428

227

452

226

479

200

2,345

$

2,086

$

1,845

$

2,010

$

1,951

(1) Geographic mix is based on client location or fund management location.

The increase in total assets under management from year-end 2012 to year-end 2013 resulted from stronger 

global equity market valuations, partly offset by net lost business of $5 billion.  The net lost business of 
approximately $5 billion was generally composed of $34 billion of net outflows from alternative investments, partly 
offset by net inflows of $13 billion into managed cash, net inflows of $6 billion into equities, net inflows of $4 billion 
into multi-asset-class solutions and net inflows of $3 billion each into fixed-income and securities lending funds. 

The following table presents activity in assets under management for the years ended December 31:

ASSETS UNDER MANAGEMENT

Years Ended December 31,

(In billions)
Balance at beginning of year

Net new (lost) business
Sales of U.S. Treasury portfolio of asset-backed securities(1)
Assets added from Bank of Ireland Asset Management acquisition

Market appreciation (depreciation)

Balance at end of year

2013

2012

2011

$

2,086

$

1,845

$

2,010

(5)

—

—

264

112

(31)

—

160

(30)

(125)

23

(33)

$

2,345

$

2,086

$

1,845

(1) Amounts were associated with the U.S. Treasury's winding down of its portfolio of agency-guaranteed mortgage-backed securities. 

The net lost business of $5 billion for 2013 presented in the table did not include $13 billion of new asset 
management business awarded to SSgA in 2013 but not installed prior to December 31, 2013.  This new business 
will be reflected in assets under management in future periods after installation, and will generate management fee 
revenue in subsequent periods.  Total assets under management as of December 31, 2013 included managed 
assets lost but not yet liquidated.  Lost business occurs from time to time and it is difficult to predict the timing of 
client behavior in transitioning these assets.  This timing can vary significantly.

Trading Services

The following table summarizes the components of trading services revenue for the years ended December 31:

Years Ended December 31,

(Dollars in millions)
Foreign exchange trading:

   Direct sales and trading

   Indirect foreign exchange trading

   Total foreign exchange trading

Brokerage and other trading services:

   Electronic foreign exchange trading

   Other trading, transition management and brokerage

   Total brokerage and other trading services

Total trading services revenue

2013

2012

2011

% Change
2013 vs. 2012

$

$

304

285

589

233

239

472

$

263

248

511

210

289

499

352

331

683

249

288

537

$ 1,061

$

1,010

$

1,220

16%

15

15

11

(17)

(5)

5

58

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Trading services revenue is composed of revenue generated by foreign exchange, or FX, trading, as well as 
revenue generated by brokerage and other trading services.  We earn FX trading revenue by acting as a principal 
market maker. We offer a range of FX products, services and execution models.  Most of our FX products and 
execution services can be grouped into three broad categories, which are further explained below: “direct sales and 
trading FX,” “indirect FX” and “electronic FX trading.”  With respect to electronic FX trading, we provide an execution 
venue but do not act as agent or principal.  

We also offer a range of brokerage and other trading products tailored specifically to meet the needs of the 

global pension community, including transition management and commission recapture.  In addition, we act as 
distribution agent for the SPDR® Gold ETF.  These products and services are differentiated by our position as an 
agent of the institutional investor.  Revenue earned from these brokerage and other trading products and services is 
recorded in other trading, transition management and brokerage within brokerage and other trading services 
revenue. 

FX trading revenue is influenced by three principal factors: the volume and type of client FX transactions; 
currency volatility; and the management of market risk associated with currencies and interest rates.  Revenue 
earned from direct sales and trading FX and indirect FX is recorded in FX trading revenue.  Revenue earned from 
electronic FX trading is recorded in brokerage and other trading services revenue. 

The 5% increase in total trading services revenue for 2013 compared to 2012, composed of separate changes 

related to FX trading and brokerage and other trading services, is explained below.  

Total FX trading revenue increased 15% compared to 2012, primarily the result of higher client volumes, 

currency volatility and spreads.  

We enter into FX transactions with clients and investment managers that contact our trading desk directly. 

These trades are all executed at negotiated rates. We refer to this activity, and our principal market-making 
activities, as “direct sales and trading FX.”  Alternatively, clients or their investment managers may elect to route FX 
transactions to our FX desk through our asset-servicing operation; we refer to this activity as “indirect FX.”  We 
execute indirect FX trades as a principal at rates disclosed to our clients. We calculate revenue for indirect FX using 
an attribution methodology based on estimated effective mark-ups/downs and observed client volumes.  All other 
FX trading revenue, other than this indirect FX revenue estimate, is considered by us to be direct sales and trading 
FX revenue.  Our clients that utilize indirect FX can, in addition to executing their FX transactions through dealers 
not affiliated with us, transition from indirect FX to either direct sales and trading FX execution, including our “Street 
FX” service that enables our clients to define their FX execution strategy and automate the FX trade execution 
process, in which State Street continues to act as a principal market maker, or to one of our electronic trading 
platforms.  

For 2013 compared to 2012, our estimated indirect FX revenue increased 15%, while our direct sales and 
trading FX revenue increased 16%.  The increases in both comparisons mainly resulted from higher client volumes, 
currency volatility and spreads.  

We continue to expect that some clients may choose, over time, to reduce their level of indirect FX 
transactions in favor of other execution methods, including either direct FX transactions or electronic FX trading 
which we provide.  To the extent that clients shift to other execution methods that we provide, our FX trading 
revenue may decrease, even if volumes remain consistent.   

Total brokerage and other trading services revenue declined 5% for 2013 compared to 2012.  Our clients may 
choose to execute FX transactions through one of our electronic trading platforms.  This service generates revenue 
through a “click” fee.  For 2013 compared to 2012, our revenue from such electronic FX trading increased 11%, 
mainly due to increases in client volumes.  

Our revenue for 2013 from other trading, transition management and brokerage revenue declined 17% 
compared to 2012.  The decrease mainly resulted from a decline in distribution fees associated with the SPDR® 
Gold ETF, which resulted from lower average gold prices and net outflows from the SPDR® Gold ETF, and a decline 
in transition management revenue.  With respect to the SPDR® Gold ETF, fees earned by us as distribution agent 
are recorded in other trading, transition management and brokerage revenue within brokerage and other trading 
services revenue, and not in management fee revenue.  Our revenue from transition management, recorded in 
brokerage and other trading services revenue, and related expenses in 2013 and 2012 were adversely affected by 
compliance issues in our U.K. business, the reputational and regulatory impact of which may continue to adversely 
affect our transition management revenue in future periods. 

59

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Securities Finance

Our agency securities finance business consists of two principal components: an agency lending program for 

SSgA-managed investment funds with a broad range of investment objectives, which we refer to as the SSgA 
lending funds, and an agency lending program for third-party investment managers and asset owners, which we 
refer to as the agency lending funds. 

Our securities finance business provides liquidity to the financial markets, as well as an effective means for 

clients to earn incremental revenue on their securities portfolios. By acting as a lending agent and coordinating 
loans between lenders and borrowers, we lend securities and provide liquidity to clients worldwide. Borrowers 
provide collateral in the form of cash or securities to State Street in return for loaned securities. Borrowers are 
generally required to provide collateral equal to a contractually-agreed percentage equal to or in excess of the fair 
value of the loaned securities. As the fair value of the loaned securities changes, additional collateral is provided by 
the borrower or collateral is returned to the borrower. Such movements are typically referred to as daily mark-to-
market collateral adjustments. 

 We also participate in securities lending transactions as a principal.  As principal, we borrow securities from 

the lending client and then lend such securities to the subsequent borrower, either a State Street client or a broker/
dealer. Our involvement as principal is utilized when the lending client is unable to, or elects not to, transact directly 
with the market and requires us to execute the transaction and furnish the securities. In our role as principal, we 
provide support to the transaction through our credit rating, and we have the ability to source securities through our 
assets under custody and administration. 

For cash collateral, our clients pay a usage fee to the provider of the cash collateral, and we invest the cash 

collateral in certain investment vehicles or managed accounts as directed by the owner of the loaned securities. In 
some cases, the investment vehicles or managed accounts may be managed by SSgA. The spread between the 
yield on the investment vehicle and the usage fee paid to the provider of the collateral is split between the lender of 
the securities and State Street as agent. For non-cash collateral, the borrower pays a fee for the loaned securities, 
and the fee is split between the lender of the securities and State Street.

Securities finance revenue earned from our agency lending activities, which is composed of our split of both 

the spreads related to cash collateral and the fees related to non-cash collateral, is principally a function of the 
volume of securities on loan, the interest-rate spreads and fees earned on the underlying collateral, and our share 
of the fee split.  Securities finance revenue for 2013 compared to 2012 declined 11%.  The decline was mainly due 
to lower spreads and a slight decline in average lending volumes.  Average spreads declined 17% for 2013 
compared to 2012.  Securities on loan averaged approximately $319 billion for 2013 compared to approximately 
$323 billion for 2012, a 1% decline.

Market influences may continue to affect client demand for securities finance, and as a result our revenue 

from, and the profitability of, our securities lending activities in future periods.  In addition, proposed or anticipated 
regulatory changes may affect the volume of our securities lending activity and related revenue and profitability in 
future periods.

Processing Fees and Other

Processing fees and other revenue includes diverse types of fees and revenue, including fees from our 
structured products business, fees from software licensing and maintenance, equity income from our joint venture 
investments, gains and losses on sales of leased equipment and other assets, and amortization of our tax-
advantaged investments.  Processing fees and other revenue for 2013 compared to 2012 declined 8%.  The decline 
was primarily due to the absence of both the fair-value adjustments related to our withdrawal from our fixed-income 
trading initiative and the gain from the sale of a Lehman Brothers-related asset, both recorded in 2012, as well as 
hedge ineffectiveness recorded in 2013.  The decline in processing fees and other revenue was partly offset by an 
increase in revenue associated with our investment in bank-owned life insurance for 2013 compared to 2012.

60

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

NET INTEREST REVENUE

Net interest revenue is defined as interest revenue earned on interest-earning assets less interest expense 
incurred on interest-bearing liabilities. Interest-earning assets, which principally consist of investment securities, 
interest-bearing deposits with banks, repurchase agreements, loans and leases and other liquid assets, are 
financed primarily by client deposits, short-term borrowings and long-term debt. Net interest margin represents the 
relationship between fully taxable-equivalent net interest revenue and average total interest-earning assets for the 
period. Revenue that is exempt from income taxes, mainly that earned from certain investment securities (state and 
political subdivisions), is adjusted to a fully taxable-equivalent basis using a federal statutory income tax rate of 
35%, adjusted for applicable state income taxes, net of the related federal tax benefit. 

The following table presents the components of average interest-earning assets and average interest-bearing 

liabilities, related interest revenue and interest expense, and rates earned and paid, for the years indicated:

Years Ended December 31,

(Dollars in millions; fully taxable-
equivalent basis)

2013

Interest
Revenue/
Expense

Average
Balance

Rate

Average
Balance

2012

Interest
Revenue/
Expense

Rate

Average
Balance

2011

Interest
Revenue/
Expense

Rate

Interest-bearing deposits with banks

$ 28,946

$

125

.43% $ 26,823

$

141

.53% $ 20,241

$

149

.74%

Securities purchased under resale
agreements

Trading account assets

Investment securities

Loans and leases

Other interest-earning assets

Average total interest-earning assets

Interest-bearing deposits:

U.S.

Non-U.S.

Securities sold under repurchase agreements

Federal funds purchased

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Interest-rate spread

Net interest revenue—fully taxable-equivalent
basis

Net interest margin—fully taxable-equivalent
basis

Tax-equivalent adjustment

Net interest revenue—GAAP basis

5,766

748

45

—

117,696

2,429

13,781

11,164

253

4

.77

—

2.06

1.84

.04

7,243

651

51

—

113,910

2,690

11,610

7,378

253

3

.71

—

2.36

2.19

.04

4,686

2,013

28

—

103,075

2,615

12,180

5,462

280

2

.61

—

2.54

2.30

.03

$178,101

$

2,856

1.60

$167,615

$

3,138

1.88

$147,657

$ 3,074

2.08

$ 8,862

$

100,391

8,436

298

3,785

8,415

6,457

.20% $ 4,049

$

10

83

1

—

59

232

26

411

.12% $ 9,333

$

89,059

7,697

784

4,676

7,008

5,898

$124,455

$

.08

.01

—

1.57

2.75

.40

.30

1.30%

19

147

1

1

71

222

15

476

.16

.01

.09

1.52

3.17

.26

.39

1.49%

84,011

9,040

845

5,134

8,966

3,535

11

209

10

—

86

289

8

$

2,445

$

2,662

$ 2,461

1.37%

1.59%

(142)

$

2,303

(124)

$

2,538

(128)

$ 2,333

.27%

.25

.11

—

1.67

3.22

.24

.53

1.55%

1.67%

Average total interest-bearing liabilities

$136,644

$

$115,580

$

613

For 2013 compared to 2012, average total interest-earning assets increased, mainly the result of the 
investment of higher levels of client deposits in purchases of investment securities as well as in interest-bearing 
deposits with banks.  During the past year, our clients have continued to place elevated levels of deposits with us, 
as low global interest rates have made deposits attractive relative to other investment options.  Those client 
deposits determined to be transient in nature have been placed with various central banks globally, whereas 
deposits determined to be more stable have been invested in our investment securities portfolio or elsewhere to 
support growth in other client-related activities.  

Average loans and leases were higher for 2013 compared to 2012 due primarily to growth in mutual fund 

lending.  Higher levels of cash collateral provided in connection with our role as principal in certain securities 
finance activities drove other interest-earning assets higher as this business grew.  While these securities finance 
activities support our overall profitability by generating securities finance revenue, they put downward pressure on 
our net interest margin. 

61

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Net interest revenue for 2013 declined 9%, and on a fully taxable-equivalent basis declined 8%, compared to 

2012.  The decreases were primarily due to the impact of lower yields on interest-earning assets related to lower 
global interest rates, partly offset by lower funding costs.  The decrease also reflected the continued impact of the 
reinvestment of pay-downs on existing investment securities in lower-yielding investment securities.  These 
decreases in net interest revenue were partly offset by the impact of growth in the investment portfolio on an 
average basis year over year.

Subsequent to the commercial paper conduit consolidation in 2009, we have recorded aggregate discount 
accretion in interest revenue of $1.91 billion ($621 million in 2009, $712 million in 2010, $220 million in 2011, $215 
million in 2012 and $137 million in 2013). The timing and ultimate recognition of any applicable discount accretion 
depends, in part, on factors that are outside of our control, including anticipated prepayment speeds and credit 
quality. The impact of these factors is uncertain and can be significantly influenced by general economic and 
financial market conditions. The timing and recognition of any applicable discount accretion can also be influenced 
by our ongoing management of the risks and other characteristics associated with our investment securities 
portfolio, including sales of securities which would otherwise generate accretion. 

Depending on the factors discussed above, among others, we anticipate that, until the former conduit 
securities remaining in our investment portfolio mature or are sold, discount accretion will continue to contribute, 
though in declining amounts, to our net interest revenue.  Assuming that we hold the remaining former conduit 
securities to maturity, all else being equal, we expect the remaining former conduit securities carried in our 
investment portfolio as of December 31, 2013 to generate aggregate discount accretion in future periods of 
approximately $572 million over their remaining terms, with approximately half of this aggregate discount accretion 
to be recorded over the next four years. 

Changes in the components of interest-earning assets and interest-bearing liabilities are discussed in more 

detail below. Additional detail about the components of interest revenue and interest expense is provided in note 18 
to the consolidated financial statements included under Item 8 of this Form 10-K. 

Interest-bearing deposits with banks, which include cash balances maintained at the Federal Reserve, the 

European Central Bank and other non-U.S. central banks to satisfy reserve requirements, averaged $28.95 billion 
for the year ended December 31, 2013, compared to $26.82 billion for the year ended December 31, 2012, 
reflecting the impact of the placement of elevated levels of client deposits.  Certain client deposits were determined 
to be transient in nature and were placed with various central banks globally.  In 2013, we diversified our investment 
of these elevated client deposits, in part, through purchases of investment securities.  If client deposits remain at or 
close to current elevated levels, we expect to continue to invest client deposits in either money market assets, 
including central bank deposits, or in investment securities, depending on our assessment of the underlying 
characteristics of the deposits.

 AAverage investment securities increased to $117.70 billion for the year ended December 31, 2013 from 

$113.91 billion for the year ended December 31, 2012.  The increase was generally the result of ongoing purchases 
of securities, partly offset by maturities, sales and pay-downs.  Period-end portfolio balances are more significantly 
influenced by the timing of purchases, sales and runoff; as a result, average portfolio balances are a more effective 
indication of trends in portfolio activity.  Detail with respect to the investment portfolio as of December 31, 2013 and 
2012 is provided in note 4 to the consolidated financial statements included under Item 8 of this Form 10-K.  As of 
December 31, 2013, investment securities rated “AAA” and “AA” represented approximately 89% of our investment 
portfolio, consistent with the composition of our portfolio as of December 31, 2012.  

Loans and leases averaged $13.78 billion for the year ended December 31, 2013, compared to $11.61 billion 
for the year ended December 31, 2012.  The increase was mainly related to mutual fund lending, which averaged 
$7.61 billion for the year ended December 31, 2013 compared to $5.59 billion for the year ended December 31, 
2012.  The proportion of average short-duration liquidity to our average loan-and-lease portfolio declined to 
approximately 27% for the year ended December 31, 2013 from approximately 29% for the year ended December 
31, 2012.  Short-duration advances provide liquidity to clients in support of their investment activities related to 
securities settlement.  

62

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The following table presents average U.S. and non-U.S. short-duration advances for the years ended 

December 31: 

Years Ended December 31,

(In millions)
Average U.S. short-duration advances

Average non-U.S. short-duration advances

Average total short-duration advances

2013

2012

2011

$

$

2,356

$

1,972

$

1,393

1,393

3,749

$

3,365

$

1,994

1,585

3,579

Although average short-duration advances for the year ended December 31, 2013 increased compared to the 
year ended December 31, 2012, such average advances remained low relative to historical levels, mainly the result 
of clients continuing to hold higher levels of liquidity. 

Average other interest-earning assets increased to $11.16 billion for the year ended December 31, 2013 from 
$7.38 billion for the year ended December 31, 2012.  The increased levels were primarily the result of higher levels 
of cash collateral provided in connection with our participation in principal securities finance transactions. 

Aggregate average interest-bearing deposits increased to $109.25 billion for the year ended December 31, 

2013 from $98.39 billion for the year ended December 31, 2012.  This increase was mainly due to higher levels of 
non-U.S. transaction accounts associated with the growth of new and existing business in assets under custody and 
administration.  Future transaction account levels will be influenced by the underlying asset servicing business, as 
well as market conditions, including the general levels of U.S. and non-U.S. interest rates.   

Average other short-term borrowings declined to $3.79 billion for the year ended December 31, 2013 from 
$4.68 billion for the year ended December 31, 2012, as higher levels of client deposits provided additional liquidity.  
Average long-term debt increased to $8.42 billion for the year ended December 31, 2013 from $7.01 billion for the 
year ended December 31, 2012.  The increase primarily reflected the issuance of $1.0 billion of extendible notes by 
State Street Bank in December 2012, the issuance of $1.5 billion of senior and subordinated debt in May 2013, and 
the issuance of $1.0 billion of senior debt in November 2013.  This increase was partly offset by maturities of $1.75 
billion of senior debt in the second quarter of 2012.

 Average other interest-bearing liabilities increased to $6.46 billion for the year ended December 31, 2013 from 

$5.90 billion for the year ended December 31, 2012, primarily the result of higher levels of cash collateral received 
from clients in connection with our participation in principal securities finance transactions. 

Several factors could affect future levels of our net interest revenue and margin, including the mix of client 
liabilities; actions of various central banks; changes in U.S. and non-U.S. interest rates; changes in the various yield 
curves around the world; revised or proposed regulatory capital or liquidity standards, or interpretations of those 
standards; the amount of discount accretion generated by the former conduit securities that remain in our 
investment securities portfolio; and the yields earned on securities purchased compared to the yields earned on 
securities sold or matured. 

Based on market conditions and other factors, we continue to reinvest the majority of the proceeds from pay-

downs and maturities of investment securities in highly-rated securities, such as U.S. Treasury and agency 
securities, federal agency mortgage-backed securities and U.S. and non-U.S. mortgage- and asset-backed 
securities. The pace at which we continue to reinvest and the types of investment securities purchased will depend 
on the impact of market conditions and other factors over time.  We expect these factors and the levels of global 
interest rates to dictate what effect our reinvestment program will have on future levels of our net interest revenue 
and net interest margin.  

63

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Gains (Losses) Related to Investment Securities, Net

The following table presents net realized gains from sales of available-for-sale securities and the components 

of net impairment losses, included in net gains and losses related to investment securities, for the years indicated:

Years Ended December 31,

(In millions)

Net realized gains from sales of available-for-sale securities

Losses from other-than-temporary impairment

Losses reclassified (from) to other comprehensive income

Net impairment losses recognized in consolidated statement of income

Gains (losses) related to investment securities, net

Impairment associated with expected credit losses

Impairment associated with management’s intent to sell impaired securities prior to recovery
in value

Impairment associated with adverse changes in timing of expected future cash flows

Net impairment losses recognized in consolidated statement of income

2013

2012

14

$

(21)

(2)

(23)

(9) $

(11) $

(6)

(6)

(23) $

55

(53)

21

(32)

23

(16)

—

(16)

(32)

$

$

$

$

From time to time, in connection with our ongoing management of our investment securities portfolio, we sell 

available-for-sale securities to manage risk, to take advantage of favorable market conditions, or for other reasons.  
In 2013 and 2012, we sold approximately $10.26 billion and $5.35 billion, respectively, of such investment securities 
and recorded net realized gains of $14 million and $55 million, respectively, as presented in the table above.    

The net realized gains recorded in 2012 reflected a realized loss of $46 million from the second-quarter sale of 

all of our Greek investment securities, which had an aggregate carrying value of approximately $91 million.  These 
securities, which were previously classified as held to maturity, were sold as a result of the effect of significant 
deterioration in the creditworthiness of the underlying collateral, including significant downgrades of the securities' 
external credit ratings.

We regularly review our investment securities portfolio to identify other-than-temporary impairment of 
individual securities.  Additional information about investment securities, the gross gains and losses that compose 
the net gains from sales of securities and other-than-temporary impairment is provided in note 4 to the consolidated 
financial statements included under Item 8 of this Form 10-K.

PROVISION FOR LOAN LOSSES

We recorded a provision for loan losses of $6 million in 2013, compared to a negative provision of $3 million in 

2012. The 2013 provision resulted from our exposure to non-investment-grade borrowers composed of senior 
secured bank loans, which we purchased in connection with our participation in loan syndications in the non-
investment-grade lending market beginning in 2013.  Additional information about these senior secured bank loans 
is provided under “Financial Condition - Loans and Leases” in this Management's Discussion and Analysis, and in 
note 5 to the consolidated financial statements included under Item 8 of this Form 10-K.

64

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

EXPENSES

The following table presents the components of expenses for the years indicated:

Years Ended December 31,

(Dollars in millions)

Compensation and employee benefits

Information systems and communications

Transaction processing services

Occupancy

Claims resolution

Acquisition costs

Restructuring charges, net

Other:

Professional services

Amortization of other intangible assets

Securities processing costs (recoveries)

Regulatory fees and assessments

Other

Total other

Total expenses

Number of employees at year-end

Expenses 

2013

2012

2011

% Change
2013 vs. 2012

$ 3,800

$ 3,837

$ 3,820

935

733

467

—

76

28

392

214

52

72

423

844

702

470

(362)

26

199

381

198

24

61

506

776

732

455

—

16

253

347

200

(6)

53

412

1,153

1,170

1,006

$ 7,192

$ 6,886

$ 7,058

29,430

29,660

29,740

(1)%

11

4

(1)

3

8

(16)

(1)

4

Total expenses for 2013 increased 4% compared to 2012.  Expenses for both years included credits related to 

gains and recoveries associated with Lehman Brothers matters, as follows:

•  Aggregate credits of $85 million recorded in other expenses for 2013, presented in “other” in the table 

above, related to gains and recoveries associated with Lehman Brothers-related assets;

•  Credit of $362 million for 2012, presented separately in the table above, composed of recoveries associated 

with the 2008 Lehman Brothers bankruptcy; and

•  Aggregate credits of $30 million recorded in other expenses for 2012, composed of $16 million presented in 
“securities processing costs (recoveries)” and $14 million presented in “other” in the table above, related to 
litigation and other settlement recoveries associated with Lehman Brothers-related matters.       

Excluding the credits described above, total expenses for 2013 of $7.28 billion ($7.19 billion plus $85 million) 

were essentially flat compared to expenses for 2012 of $7.28 billion ($6.89 billion plus $362 million and $30 million).  

The 1% decline in compensation and employee benefits expenses for 2013 compared to 2012 primarily 
resulted from lower staffing levels, including savings related to the implementation of our Business Operations and 
Information Technology Transformation program, and lower benefit costs, partly offset by expenses to support new 
business and acquisitions and higher incentive compensation.  Compensation and employee benefits expenses for 
2013 included approximately $84 million of costs related to the implementation of our Business Operations and 
Information Technology Transformation program, compared to approximately $90 million for 2012.  These costs are 
not expected to recur subsequent to full implementation of the program.

The 11% increase in information systems and communications expenses for 2013 compared to 2012 was 
primarily the result of the planned transition of certain functions to third-party service providers associated with 
components of our technology infrastructure and application maintenance and support, as part of the Business 
Operations and Information Technology Transformation program, as well as costs to support new business.

Additional information with respect to the impact of the Business Operations and Information Technology 

Transformation program on future compensation and employee benefits and information systems and 
communications expenses is provided in the following “Restructuring Charges” section. 

The 4% increase in transaction processing services expenses for 2013 compared to 2012 generally reflected 

higher equity market values and higher transaction volumes in the asset servicing business. 

65

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The decline in aggregate other expenses (professional services, amortization of other intangible assets, 
securities processing costs (recoveries), regulatory fees and assessments and other) for 2013 compared to 2012 
was mainly the result of the above-described credits of $85 million related to gains and recoveries associated with 
Lehman Brothers-related assets.  Excluding these credits from other expenses for 2013, and excluding the above-
described credits of $14 million from other expenses for 2012, other expenses for 2013 of $1.24 billion ($1.15 billion 
plus $85 million) increased 5% compared to other expenses of $1.18 billion ($1.17 billion plus $14 million) for 2012. 
The “other” category of other expenses was down 2% for 2013 to $508 million ($423 million plus $85 million) from  
$520 million ($506 million plus $14 million) in 2012.  The 5% increase in aggregate other expenses to $1.24 billion 
in 2013 from $1.18 billion in 2012 was primarily related to the addition of amortization of other intangible assets 
associated with the GSAS acquisition, completed in October 2012, and securities processing costs and fines 
associated with regulatory matters in our U.K. transition management business.  

Additional information about this transition management matter is provided under “Legal and Regulatory 

Matters” in note 11 to the consolidated financial statements included under Item 8 of this Form 10-K. 

Claims Resolution

As a result of the 2008 Lehman Brothers bankruptcy, we had various claims against Lehman Brothers entities 

in bankruptcy proceedings in the U.S. and the U.K. We also had amounts asserted as owed, or return obligations, to 
Lehman Brothers entities.  The various claims and amounts owed arose from transactions that existed at the time 
Lehman Brothers entered bankruptcy, including prime brokerage arrangements, foreign exchange transactions, 
securities lending arrangements and repurchase agreements.  In 2011, we reached an agreement with certain 
Lehman Brothers estates in the U.S. to resolve the value of deficiency claims arising out of indemnified repurchase 
transactions in the U.S., and the bankruptcy court allowed those claims in the amount of $400 million.  

In September 2012, we reached an agreement to settle the claims against the Lehman Brothers estate in the 

U.K. related to the close-out of securities lending and repurchase arrangements.  This settlement resulted in a 
return obligation for us and a certified claim against the Lehman Brothers estate, and resolved the contingent nature 
of our rights and obligations with the Lehman Brothers estate. 

In connection with our resolution of the indemnified repurchase and securities lending claims in the U.S. and 

the U.K., we recognized a credit of approximately $362 million in our consolidated statement of income in 2012.  
Both certified claims retained as part of the settlement agreements were subsequently sold at their respective fair 
values, resulting in an additional gain of approximately $10 million, which was also recorded in our consolidated 
statement of income in 2012.

In 2013, we received aggregate distributions totaling approximately $186 million from the Lehman Brothers 

estates.   Of the aggregate distributions received, $101 million was applied to reduce remaining Lehman Brothers-
related assets, primarily prime brokerage claim-related receivables, recorded in our consolidated statement of 
condition; the remaining $85 million was recorded as an aggregate credit to other expenses in our consolidated 
statement of income, as described earlier in this “Expenses” section.

Acquisition Costs 

In 2013, we recorded acquisition costs of $76 million, compared to $66 million in 2012, with both amounts 

related to previously disclosed acquisitions, mainly the 2012 GSAS and 2010 Intesa acquisitions.  The 2012 
acquisition costs were partly offset by an indemnification benefit of $40 million for the assumption of an income tax 
liability related to the 2010 Intesa acquisition.

Restructuring Charges 

Information with respect to our Business Operations and Information Technology Transformation program and 
our 2011 and 2012 expense control measures, including charges, employee reductions and aggregate activity in the 
related accruals, is provided in the following sections.    

Business Operations and Information Technology Transformation Program 

In November 2010, we announced a global multi-year Business Operations and Information Technology 
Transformation program.  The program includes operational, information technology and targeted cost initiatives, 
including plans related to reductions in both staff and occupancy costs. 

With respect to our business operations, we are standardizing certain core business processes, primarily 
through our execution of the State Street Lean methodology, and driving automation of these business processes.  
We are currently creating a new technology platform, including transferring certain core software applications to a 
private cloud, and have expanded our use of third-party service providers associated with components of our 

66

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

information technology infrastructure and application maintenance and support.  We transferred the majority of our 
core software applications to a private cloud in 2013, and we expect to transfer the remaining core applications in 
2014. 

To implement this program, we expect to incur aggregate pre-tax restructuring charges of approximately $400 
million to $450 million over the four-year period ending December 31, 2014.  To date, we have recorded aggregate 
restructuring charges of $381 million in our consolidated statement of income, as presented in the following table by 
type of cost: 

(In millions)
2010

2011

2012

2013

Total

Employee-Related
Costs

Real Estate
Consolidation

Information
Technology  Costs

Total

$

$

105

$

51

$

— $

85

27

13

230

$

7

20

13

91

41

20

(1)

$

60

$

156

133

67

25

381

Employee-related costs included severance, benefits and outplacement services.  Real estate consolidation 
costs resulted from actions taken to reduce our occupancy costs through the consolidation of leases and properties.  
Information technology costs included transition fees related to the above-described expansion of our use of third-
party service providers. 

In 2010, in connection with the program, we initiated the involuntary termination of 1,400 employees, or 
approximately 5% of our global workforce, which we completed by the end of 2011.  In addition, in connection with 
our announcement in 2011 of the expansion of our use of third-party service providers associated with our 
information technology infrastructure and application maintenance and support, as well as the continued execution 
of the business operations transformation component of the program, we identified 1,340 additional involuntary 
terminations and role eliminations, including 376 in 2013.  As of December 31, 2013, we eliminated 1,278 of these 
positions.

In connection with the continuing implementation of the program, we achieved incremental pre-tax expense 

savings of approximately $220 million in 2013, and as previously reported, we achieved incremental pre-tax 
expense savings of approximately $112 million in 2012 and $86 million in 2011, in each case compared to our 2010 
expenses from operations, all else being equal.  Incremental pre-tax expense savings to be achieved in 2014 are 
expected to be approximately $130 million. 

These pre-tax expense savings relate only to the Business Operations and Information Technology 

Transformation program and are based on projected improvement from our total 2010 expenses from operations, all 
else being equal.  Our actual total expenses have increased since 2010, and may in the future increase or 
decrease, due to other factors.  The majority of the annual savings will affect compensation and employee benefits 
expenses.  These savings will be modestly offset by increases in information systems and communications 
expenses as we implement the program.

Excluding the expected aggregate restructuring charges of $400 million to $450 million described earlier, we 

expect the program to reduce our pre-tax expenses from operations, on an annualized basis, by approximately 
$575 million to $625 million by the end of 2014 compared to 2010, all else being equal, with the full effect to be 
realized in 2015.  We expect the business operations transformation component of the program to result in 
approximately $450 million of these savings and the information technology transformation component of the 
program to result in approximately $150 million of these savings.  As of December 31, 2013, we have achieved the 
majority of these savings.

67

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

2011 Expense Control Measures 

In the fourth quarter of 2011, in connection with expense control measures designed to calibrate our expenses 

to our outlook for our capital markets-facing businesses in 2012, we took two actions.  First, we withdrew from our 
fixed-income trading initiative, in which we traded in fixed-income securities and derivatives as principal with our 
custody clients and other third parties that trade in these securities and derivatives. Second, we undertook other 
targeted staff reductions.  As a result of these actions, we recorded aggregate pre-tax restructuring charges and 
credits of $119 million in our consolidated statement of income, as presented in the following table by type of cost:

(In millions)

2011

2012

Total

Employee-Related
Costs

Fixed-Income
Trading Portfolio
38
$

$

Asset and Other
Write-Offs

Total

20

$

5

25

$

120

(1)

119

(9)

29

$

62

3

65

$

$

$

Employee-related costs included severance, benefits and outplacement services.  We identified 442 

employees to be involuntarily terminated as their roles were eliminated.  As of December 31, 2013, we completed 
these reductions.  

Costs for the fixed-income trading portfolio resulted primarily from fair-value adjustments to the initiative's 
trading portfolio related to our decision to withdraw from the initiative.  In connection with our withdrawal in 2012, we 
wound down that initiative's remaining trading portfolio.  Costs for asset and other write-offs were related to asset 
write-downs and contract terminations.

2012 Expense Control Measures

In the fourth quarter of 2012, in connection with expense control measures designed to better align our 
expenses to our business strategy and related outlook for 2013, we identified additional targeted staff reductions.  
As a result of these actions, we have recorded aggregate pre-tax restructuring charges of $136 million in our 
consolidated statement of income, as presented in the following table by type of cost: 

(In millions)

2012
2013

Total

Employee-Related
Costs

Asset and Other
Write-Offs

Total

$

$

129

$

(4)

125

$

$

4

7

11

$

133

3

136

Employee-related costs included severance, benefits and outplacement services.  Costs for asset and other 
write-offs were primarily related to contract terminations.  We originally identified involuntary terminations and role 
eliminations of 960 employees (630 positions after replacements).  As of December 31, 2013, 782 positions were 
eliminated through voluntary and involuntary terminations.  

68

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Aggregate Restructuring-Related Accrual Activity 

The following table presents aggregate activity associated with accruals that resulted from the charges 
associated with the Business Operations and Information Technology Transformation program and the 2011 and 
2012 expense control measures: 

(In millions)

Initial accrual

Payments

Balance as of December 31, 2010

Additional accruals for Business Operations
and Information Technology Transformation
program

Accruals for 2011 expense control measures

Payments and adjustments

Balance as of December 31, 2011

Additional accruals for Business Operations
and Information Technology Transformation
program

Additional accruals for 2011 expense control
measures

Accruals for 2012 expense control measures

Payments and adjustments

Balance as of December 31, 2012

Additional accruals for Business Operations
and Information Technology Transformation
program

Additional accruals for 2012 expense control
measures

Payments and adjustments

Employee-
Related
Costs

Real Estate
Consolidation

Information 
Technology
Costs

Fixed-Income
Trading
Portfolio

Asset and
Other
Write-Offs

Total

$

105

$

51

$

— $

— $

— $

(15)

90

85

62

(75)

162

27

3

129

(126)

195

13

(4)

(154)

(4)

47

7

—

(15)

39

20

—

—

(10)

49

13

—

(13)

—

—

41

—

(8)

33

20

—

—

(48)

5

(1)

—

(4)

—

—

—

38

—

38

—

(9)

—

(29)

—

—

—

—

—

—

—

20

(5)

15

—

5

4

(11)

13

—

7

156

(19)

137

133

120

(103)

287

67

(1)

133

(224)

262

25

3

(13)

(184)

Balance as of December 31, 2013

$

50

$

49

$

— $

— $

7

$

106

Income Tax Expense

Income tax expense was $550 million in 2013 compared to $705 million in 2012.  Our effective tax rate for 
2013 was 20.5%, compared to 25.5% for 2012.  The decline in the effective tax rate compared to 2012 was mainly 
the result of the out-of-period income tax benefit described below, as well as our expansion of our tax-exempt 
investment securities portfolio and an increase in renewable energy investments.

In the fourth quarter of 2013, we completed a multi-year tax data enhancement process, the final stages of 
which identified a reconciliation difference in our deferred tax accounts, and we determined that our deferred tax 
liabilities were overstated by $50 million and our deferred tax assets were understated by $21 million.  We 
evaluated the qualitative and quantitative effects of the resulting overstatement of income tax expense, and 
concluded that such overstatement did not have a material effect on any prior full-year or quarterly consolidated 
financial statements.  Accordingly, in the fourth quarter of 2013, we recorded an adjustment in our consolidated 
statement of income to correct this difference, which resulted in an out-of-period income tax benefit of $71 million.  
Excluding the impact of this $71 million income tax benefit, income tax expense in 2013 would have been $621 
million, compared to $705 million in 2012, and our effective tax rate for 2013 would have been 23.2%, compared to 
25.5% for 2012.

LINE OF BUSINESS INFORMATION

We have two lines of business: Investment Servicing and Investment Management. Given our services and 
management organization, the results of operations for these lines of business are not necessarily comparable with 
those of other companies, including companies in the financial services industry. Information about our two lines of 
business, as well as the revenues, expenses and capital allocation methodologies associated with them, is provided 
in note 25 to the consolidated financial statements included under Item 8 of this Form 10-K.

69

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The following table provides a summary of our line of business results for the periods indicated.  The “Other” 

column for 2013 included net acquisition and restructuring costs of $104 million; certain provisions for litigation 
exposure and other costs of $65 million; and severance costs associated with reorganization of certain non-U.S. 
operations of $11 million.  The “Other” column for 2012 included the net realized loss from the sale of all of our 
Greek investment securities of $46 million; a benefit related to claims associated with the 2008 Lehman Brothers 
bankruptcy of $362 million; certain provisions for litigation exposure and other costs of $118 million; and net 
acquisition and restructuring costs of $225 million.  The “Other” column for 2011 included acquisition and 
restructuring costs of $269 million.  The amounts in the “Other” columns were not allocated to State Street's 
business lines. Results for 2012 reflect reclassifications, for comparative purposes, related to management changes 
in methodologies associated with allocations of capital and expenses reflected in results for 2013.  Results for 2011 
were not adjusted for these reclassifications.

Investment
Servicing

Investment
Management

Other

Total

2013

2012

2011

%
Change
2013 vs.
2012

2013

2012

2011

%
Change
2013 vs.
2012

2013

2012

2011

2013

2012

2011

Years Ended
December 31,

(Dollars in
millions, except
where otherwise
noted)

Fee revenue:

Servicing fees

$ 4,819

$ 4,414

$ 4,382

9% $ —

$ —

$ —

$ — $ — $ — $ 4,819

$ 4,414

$ 4,382

Management fees

Trading services

Securities finance

Processing fees
and other

—

994

324

238

—

912

363

259

—

1,131

333

284

Total fee revenue

6,375

5,948

6,130

1,106

993

917

67

35

7

98

42

7

89

45

13

1,215

1,140

1,064

9

(11)

(8)

7

Net interest
revenue

Gains (losses)
related to
investment
securities, net

2,221

2,464

2,231

(10)

82

74

102

(9)

69

67

—

—

—

11%

(32)

(17)

—

7

11

Total revenue

8,587

8,481

8,428

Provision for loan
losses

6

(3)

—

Total expenses

6,176

6,041

5,890

1

2

1,297

1,214

1,166

7

—

836

—

864

—

899

(3)

180

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(46)

(46)

—

(19)

—

—

—

—

—

—

—

—

—

1,106

1,061

359

245

993

917

1,010

1,220

405

266

378

297

7,590

7,088

7,194

2,303

2,538

2,333

(9)

23

67

9,884

9,649

9,594

6

(3)

—

269

7,192

6,886

7,058

Income before
income tax
expense

$ 2,405

$ 2,443

$ 2,538

(2)

$

461

$

350

$

267

32

$ (180)

$

(27)

$ (269)

$ 2,686

$ 2,766

$ 2,536

Pre-tax margin

28%

29%

30%

36%

29%

23%

27%

29%

26%

Average assets
(in billions)

$203.24

$190.09

$170.45

$ 3.76

$ 3.72

$ 4.36

$207.00

$193.81

$174.81

Investment Servicing

Total revenue and total fee revenue in 2013 for our Investment Servicing line of business, as presented in the 

preceding table, increased 1% and 7%, respectively, compared to 2012.  The 7% increase in total fee revenue 
mainly resulted from increases in servicing fees and trading services revenue, partly offset by declines in securities 
finance revenue and processing fees and other revenue.

Servicing fees in 2013 increased 9% compared to 2012, primarily the result of stronger global equity markets, 

the impact of net new business installed on current-period revenue and the addition of revenue from the October 
2012 GSAS acquisition.  Trading services revenue in 2013 increased 9% compared to 2012, mainly due to higher 
foreign exchange trading revenue associated with higher client volumes, currency volatility and spreads. 

Securities finance revenue in 2013 decreased 11% compared to 2012, primarily the result of lower spreads 

and slightly lower average lending volumes.  Processing fees and other revenue in 2013 decreased 8% compared 
to 2012, primarily due to the absence of the fair-value adjustment related to our withdrawal from our fixed-income 
trading initiative and the gain from the sale of a Lehman Brothers-related asset, both recorded in 2012, as well as 
hedge ineffectiveness recorded in 2013.  This decline was partly offset by an increase in revenue associated with 
our investment in bank-owned life insurance for 2013 compared to 2012.

Servicing fees and gains (losses) related to investment securities, net, for our Investment Servicing business 
line are identical to the respective consolidated results.  Refer to “Servicing Fees,” and “Gains (Losses) Related to 

70

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Investment Securities, Net” under “Total Revenue” in this Management's Discussion and Analysis for a more in-
depth discussion.  A discussion of trading services revenue, securities finance revenue and processing fees and 
other revenue is provided under “Trading Services,” “Securities Finance” and “Processing Fees and Other” in “Total 
Revenue.” 

Net interest revenue in 2013 decreased 10% compared to 2012 primarily due to the impact of lower yields on 

interest-earning assets related to lower global interest rates, partly offset by lower funding costs.  The decrease also 
reflected the continued impact of the reinvestment of pay-downs on existing investment securities in lower-yielding 
investment securities.  A discussion of net interest revenue is provided under “Net Interest Revenue” in “Total 
Revenue.”  

Total expenses in 2013 increased 2% compared to 2012. Information systems and communications expenses 

increased, primarily the result of the planned transition of certain functions to third-party service providers 
associated with components of our technology infrastructure and application maintenance and support as part of 
the Business Operations and Information Technology Transformation program, as well as costs to support new 
business.  

Transaction processing services expenses increased in 2013 compared to 2012, mainly due to higher equity 

market values and higher transaction volumes in the asset servicing business.  Other expenses increased, primarily 
due to increased donations, higher securities processing costs, the addition of amortization of other intangible 
assets associated with the GSAS acquisition completed in October 2012, and higher regulatory fees and 
assessments.

These expense increases were partly offset by declines in compensation and employee benefits expenses, 

primarily driven by savings associated with the implementation of our Business Operations and Information 
Technology Transformation program, partly offset by an increase in costs to support new business and higher 
incentive compensation.  A more detailed discussion of expenses is provided under “Expenses” in “Consolidated 
Results of Operations.”

Investment Management

Total revenue and total fee revenue in 2013 for our Investment Management line of business, as presented in 

the preceding table, both increased 7% compared to 2012.  The increase in total fee revenue was generally 
reflective of an increase in management fees, partly offset by a decline in trading services revenue.

Management fees in 2013 increased 11% compared to 2012, primarily the result of stronger equity market 

valuations and the impact of net new business installed on current-period revenue.  Trading services revenue 
decreased 32% in 2013 compared to 2012, mainly due to the impact of lower distribution fees associated with the 
SPDR® Gold ETF, which resulted from lower average gold prices and net outflows from the SPDR® Gold ETF.

Management fees for the Investment Management business line are identical to the respective consolidated 

results.  Refer to “Management Fees” in “Total Revenue” in this Management's Discussion and Analysis for a more 
in-depth discussion.  A discussion of trading services revenue is provided under “Trading Services” in “Total 
Revenue.” 

Total expenses in 2013 decreased 3% compared to 2012, mainly reflective of credits associated with Lehman 

Brothers-related assets, partly offset by higher incentive compensation.

71

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

CONSOLIDATED RESULTS OF OPERATIONS - COMPARISON OF 2012 AND 2011

OVERVIEW OF CONSOLIDATED RESULTS OF OPERATIONS

Years Ended December 31,

(Dollars in millions, except per share amounts)
Total fee revenue

Net interest revenue

Gains (losses) related to investment securities, net

Total revenue

Provision for loan losses

Total expenses

Income before income tax expense
Income tax expense(1)
Net income

Adjustments to net income:

Dividends on preferred stock(2)
Earnings allocated to participating securities(3)

Net income available to common shareholders

Earnings per common share:

Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

Return on average common equity

2012

2011

% Change
2012 vs. 2011

(1)%

9

1

(2)

7

7

$

$

$

$

$

7,088

2,538

23

9,649

(3)

6,886

2,766

705

2,061

$

(29)

(13)

2,019

4.25

4.20

$

$

7,194

2,333

67

9,594

—

7,058

2,536

616

1,920

(20)

(18)

1,882

3.82

3.79

474,458

481,129

492,598

496,072

10.3%

10.0%

(1) Amounts for 2012 and 2011 reflected the net effects of certain tax matters ($7 million benefit and $55 million expense, respectively) 
associated with the 2010 Intesa acquisition.  Amount for 2011 reflected a discrete income tax benefit of $103 million attributable to 
costs incurred in terminating former conduit asset structures.

(2) Amount for 2012 included $8 million related to Series C Preferred stock and $21 million related to Series A Preferred stock; amount for 

2011 related to Series A Preferred stock.

(3) Refer to note 24 to the consolidated financial statements included under Item 8 of this Form 10-K.

72

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

TOTAL REVENUE

Years Ended December 31,

(Dollars in millions)
Fee revenue:

Servicing fees

Management fees

Trading services revenue:

Foreign exchange trading

Brokerage and other trading services

Total trading services revenue

Securities finance

Processing fees and other

Total fee revenue

Net interest revenue:
Interest revenue

Interest expense

Net interest revenue

Gains related to investment securities, net

Total revenue

2012

2011

% Change
2012 vs. 2011

$

4,414

$

993

511

499

1,010

405

266

7,088

3,014

476

2,538

23

$

9,649

$

4,382

917

683

537

1,220

378

297

7,194

2,946

613

2,333

67

9,594

1%

8

(25)

(7)

(17)

7

(10)

(1)

2

(22)

9

(66)

1

Total revenue for 2012 increased 1% compared to 2011, primarily the result of increased servicing fee revenue 

and management fee revenue, as well as a higher level of net interest revenue, partly offset by declines in trading 
service revenue and processing fees and other revenue.  

Servicing fees for 2012 increased 1% from 2011, mainly due to stronger equity markets, the impact of net new 

business and revenue added from acquired businesses, partly offset by the impacts of the weaker euro and client 
de-risking.  In both 2012 and 2011, servicing fees generated outside the U.S. were approximately 42% of total 
servicing fees.  Management fees for 2012 increased 8% from 2011, primarily due to the impact of stronger equity 
markets, net new business and higher performance fees.  Management fees generated outside the U.S. in 2012 
were approximately 37% of total management fees, compared to 41% in 2011, with the decline mainly the result of 
higher levels of management fees generated in the U.S. 

Trading services revenue for 2012 declined 17% compared to 2011, mainly the result of a decline in revenue 
from foreign exchange trading, due to lower currency volatility, and changes in product mix, partly offset by higher 
client volumes.  Securities finance revenue for 2012 increased 7% from 2011 as a result of higher spreads across 
all lending programs, partly offset by lower lending volumes.  

Net interest revenue for 2012 increased 9% compared to 2011.  The overall increase generally resulted from 

higher levels of interest-earning assets, growth in the investment portfolio and lower funding costs.  These increases 
were partly offset by the impact of generally lower rates on interest-earning assets.  Net interest revenue for 2012 
and 2011 included $215 million and $220 million, respectively, of discount accretion related to investment securities 
added to our consolidated statement of condition in connection with the commercial paper conduit consolidation in 
2009.  

We recorded net gains related to investment securities of $23 million for 2012, composed of net realized gains 
of $55 million from sales of available-for-sale investment securities, net of $32 million of net impairment losses.  The 
net realized gains from sales of available-for-sale securities in 2012 reflected a loss of $46 million from the sale of 
all of our Greek investment securities, which were previously classified as held to maturity.  The sale was 
undertaken as a result of the effect of significant deterioration in the creditworthiness of the underlying collateral, 
including significant downgrades of the securities' external credit ratings.  For 2011, we recorded net gains related 
to investment securities of $67 million, composed of net realized gains of $140 million from sales of available-for-
sale investment securities, net of $73 million of net impairment losses. 

The aggregate unrealized loss on securities for which other-than-temporary impairment was recorded in 2012 
was $53 million.  Of this total, $21 million related to factors other than credit, and was recognized, net of taxes, as a 
component of other comprehensive income in our consolidated statement of condition.  We recorded losses from 

73

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

other-than-temporary impairment related to credit of the remaining $32 million in our 2012 consolidated statement of 
income, compared to $73 million in 2011.

EXPENSES

Years Ended December 31,

(Dollars in millions)

Compensation and employee benefits

Information systems and communications

Transaction processing services

Occupancy

Claims resolution

Acquisition costs, net

Restructuring charges, net

Other:

Professional services

Amortization of other intangible assets

Securities processing (recoveries) costs

Regulatory fees and assessments

Other

  Total other

Total expenses

Number of employees at year-end

Expenses

2012

2011

% Change
2012 vs. 2011

$

3,837

$

3,820

844

702

470

(362)

26

199

381

198

24

61

506

1,170

$

6,886

$

29,660

776

732

455

—

16

253

347

200

(6)

53

412

1,006

7,058

29,740

9%

(4)

3

10

(1)

15

23

16

(2)

Compensation and employee benefits expenses were relatively flat in 2012 compared to 2011, as costs added 

from merit increases and acquisitions in 2012 were almost completely offset by the expense savings associated 
with the 2011 expense control measures and the implementation of our Business Operations and Information 
Technology Transformation program.

Information systems and communications expenses were higher primarily as a result of the impact of our 
implementation of the Business Operations and Information Technology Transformation program, as we expanded 
our use of service providers associated with components of our technology infrastructure and application 
maintenance and support, as well as additional costs to support business growth.  Transaction processing services 
expenses declined primarily as a result of lower sub-custodian and external contract services costs related to 
declines in transaction volumes in trading services and our withdrawal from the fixed-income trading initiative.

In 2012, we recorded acquisition costs of $66 million, mainly related to integration costs incurred in connection 
with the 2012 GSAS and 2010 Intesa acquisitions.  These acquisition costs were partly offset by an indemnification 
benefit of $40 million for the assumption of an income tax liability related to the Intesa acquisition.

In 2012, we recorded aggregate restructuring charges of approximately $199 million, primarily including $67 

million related to the continuing implementation of our Business Operations and Information Technology 
Transformation program.  The remaining net restructuring charges of $132 million for 2012 were composed of 
charges of $133 million related to expense control measures initiated by us in 2012 and a net credit adjustment of 
$(1) million related to expense control measures we initiated in 2011.

The charges for the Business Operations and Information Technology Transformation program consisted 
mainly of costs related to employee severance and information technology.  Charges associated with the expense 
control measures included employee-related costs, principally costs related to severance, benefits and 
outplacement services; fixed-income trading portfolio-related costs, which resulted from fair-value adjustments to 
the initiative's trading portfolio related to our decision to withdraw from the initiative; and costs for asset write-downs 
and contract terminations.  As a result of the withdrawal from the fixed-income trading initiative in 2012, we wound 
down that initiative's remaining derivatives portfolio. 

74

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The increase in aggregate other expenses (professional services, amortization of other intangible assets, 
securities processing costs (recoveries), regulatory fees and assessments and other costs) for 2012 compared to 
2011 resulted primarily from the impact of litigation and consulting costs on professional fees, higher levels of 
securities processing costs and higher levels of regulatory fees and assessments.

Income Tax Expense

We recorded income tax expense of $705 million for 2012, compared to $616 million for 2011, and our 

effective tax rate for 2012 was 25.5%, compared to 24.3% for 2011.  The increases in both comparisons were 
primarily associated with the impact of a discrete tax benefit of $103 million recorded in 2011 attributable to costs 
incurred in terminating former conduit asset structures.  In addition, income tax expense for 2012 and 2011 included 
a net benefit of $7 million and expense of $55 million, respectively, related to the net effects of certain tax matters 
associated with the 2010 Intesa acquisition.  

FINANCIAL CONDITION

The structure of our consolidated statement of condition is primarily driven by the liabilities generated by our 

Investment Servicing and Investment Management lines of business.  Our clients' needs and our operating 
objectives determine balance sheet volume, mix, and currency denomination.  As our clients execute their 
worldwide cash management and investment activities, they utilize deposits and short-term investments that 
constitute the majority of our liabilities.  These liabilities are generally in the form of interest-bearing transaction 
account deposits, which are denominated in a variety of currencies; non-interest-bearing demand deposits; and 
repurchase agreements, which generally serve as short-term investment alternatives for our clients. 

Deposits and other liabilities generated by client activities are invested in assets that generally match the 
liquidity and interest-rate characteristics of the liabilities, although the weighted-average maturities of our assets are 
significantly longer than the contractual maturities of our liabilities.  Our assets consist primarily of securities held in 
our available-for-sale or held-to-maturity portfolios and short-duration financial instruments, such as interest-bearing 
deposits with banks and securities purchased under resale agreements.  The actual mix of assets is determined by 
the characteristics of the client liabilities and our desire to maintain a well-diversified portfolio of high-quality assets. 

The following table presents the components of our average total interest-earning and noninterest-earning 

assets, average total interest-bearing and noninterest-bearing liabilities, and average preferred and common 
shareholders' equity for the years ended December 31.  Additional information about our average statement of 
condition, primarily our interest-earning assets and interest-bearing liabilities, is included under “Consolidated 
Results of Operations - Total Revenue - Net Interest Revenue” in this Management's Discussion and Analysis. 

75

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Years Ended December 31,

(In millions)
Assets:

Interest-bearing deposits with banks

Securities purchased under resale agreements

Trading account assets

Investment securities

Loans and leases

Other interest-earning assets

Total interest-earning assets

Cash and due from banks

Other noninterest-earning assets

Total assets

Liabilities and shareholders’ equity:

Interest-bearing deposits:

U.S.

Non-U.S.

Total interest-bearing deposits

Securities sold under repurchase agreements

Federal funds purchased

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Total interest-bearing liabilities

Noninterest-bearing deposits

Other noninterest-bearing liabilities

Preferred shareholders’ equity

Common shareholders’ equity

2013

Average
Balance

2012

Average
Balance

$

28,946

$

26,823

$

$

5,766

748

117,696

13,781

11,164

178,101

3,747

25,182

7,243

651

113,910

11,610

7,378

167,615

3,811

22,384

207,030

$

193,810

8,862

$

100,391

109,253

8,436

298

3,785

8,415

6,457

9,333

89,059

98,392

7,697

784

4,676

7,008

5,898

136,644

124,455

36,294

13,561

490

20,041

36,512

12,660

515

19,668

Total liabilities and shareholders’ equity

$

207,030

$

193,810

76

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Investment Securities

The following table presents the carrying values of investment securities by type as of December 31:

(In millions)
Available for sale:
U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:
Student loans(1) 
Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

U.S. equity securities

Non-U.S. equity securities

U.S. money-market mutual funds

Non-U.S. money-market mutual funds

Total

Held to Maturity:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:
Student loans(1) 
Credit cards

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Total

2013

2012

2011

$

709

$

841

$

2,836

23,563

32,212

30,021

14,542

16,421

8,210

1,203

5,064

9,986

1,399

4,677

29,019

32,483

16,545

10,487

1,404

3,465

31,901

11,029

11,405

10,875

5,390

3,761

4,727

24,907

10,263

5,269

4,980

34

1

422

7

6,218

3,199

4,306

4,303

1,671

2,825

25,128

19,674

7,551

4,954

5,298

31

1

1,062

121

7,047

3,980

3,615

27

3

613

115

$

99,174

$ 109,682

$

99,832

$

5,041

$

5,000

$

91

153

3,122

4,973

1,627

762

782

3,171

4,211

2,202

2

192

6,607

24

2,806

—

—

16

16

434

3

167

3,726

74

2,410

$

17,740

$

11,379

$

—

265

—

—

31

31

436

3

172

5,584

107

3,334

9,321

(1) Substantially composed of securities guaranteed by the federal government with respect to at least 97% of defaulted principal and accrued 

interest on the underlying loans.

77

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

 The increase in municipal securities as of December 31, 2013 compared to December 31, 2012, classified as 

state and political subdivisions in the table above, generally resulted from the diversification of our investment 
portfolio exposure by asset class, as we reduced our exposure to mortgage-backed securities.  Additional 
information about our investment securities portfolio is provided in note 4 to the consolidated financial statements 
included under Item 8 of this Form 10-K.

We manage our investment securities portfolio to align with the interest-rate and duration characteristics of our 
client liabilities and in the context of the overall structure of our consolidated statement of condition, in consideration 
of the global interest-rate environment.  We consider a well-diversified, high-credit quality investment securities 
portfolio to be an important element in the management of our consolidated statement of condition. 

Our portfolio is concentrated in securities with high credit quality, with approximately 89% of the carrying value 

of the portfolio rated “AAA” or “AA” as of December 31, 2013.  The following table presents the percentages of the 
carrying value of the portfolio, by external credit rating, as of December 31: 

AAA(1)

AA

A

BBB

Below BBB

2013

2012

70%

19

6

3

2

69%

19

7

3

2

100%

100%

(1) Includes U.S. Treasury and federal agency securities that are split-rated, “AAA” by Moody’s Investors Service and “AA+” by Standard & Poor’s.

As of December 31, 2013, the investment portfolio of approximately 10,510 securities was diversified with 
respect to asset class.  Approximately 74% of the aggregate carrying value of the portfolio as of that date was 
composed of mortgage-backed and asset-backed securities, compared to approximately 77% as of December 31, 
2012.  The asset-backed portfolio, of which approximately 97% of the carrying value was floating-rate, consisted 
primarily of student loan-backed and credit card-backed securities.  Mortgage-backed securities were composed of 
securities issued by the Federal National Mortgage Association and Federal Home Loan Mortgage Corporation, as 
well as U.S. and non-U.S. large-issuer collateralized mortgage obligations. 

In December 2013, U.S. regulators issued final regulations to implement the so-called “Volcker rule,” one of 
many provisions of the Dodd-Frank Act.  The Volcker rule will, among other things, require banking organizations 
covered by the rule to either restructure or divest of certain investments in and relationships with “covered funds,” 
as defined in the final Volcker rule regulations.  The classification of certain types of investment securities or 
structures, such as collateralized loan obligations, or CLOs, as “covered funds” remains subject to market, and 
ultimately regulatory, interpretation, based on the specific terms and other characteristics relevant to such 
investment securities and structures. 

As of December 31, 2013, we held an aggregate of approximately $5.77 billion of investments in CLOs.  As of 

the same date, these investments had an aggregate pre-tax net unrealized gain of approximately $122 million, 
composed of gross unrealized gains of $141 million and gross unrealized losses of $19 million.  In the event that we 
or our banking regulators conclude that such investments in CLOs, or other investments, are “covered funds,” we 
may be required to divest of such investments.  If other banking entities reach similar conclusions with respect to 
similar investments held by them, the prices of such investments could decline significantly, and we may be required 
to divest of such investments at a significant discount compared to the investments' book value.  This could result in 
a material adverse effect on our consolidated results of operations in the period in which such a divestment occurs 
or on our consolidated financial condition.

Our investment securities portfolio represented approximately 48% and 54% of our consolidated total assets 
as of December 31, 2013 and December 31, 2012, respectively, and the gross interest revenue generated by our 
investment securities portfolio represented approximately 22% of our consolidated total gross revenue for 2013, 
compared to approximately 25% of our consolidated total gross revenue for 2012.  

Our investment securities portfolio represents a greater proportion of our consolidated statement of condition 

as described above, and our loan-and-lease portfolio represents a smaller proportion (approximately 6% of our 
consolidated total assets as of both December 31, 2013 and December 31, 2012), in comparison to many other 
major banking organizations.  In some respects, the accounting and regulatory treatment of our investment 

78

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

securities portfolio may be less favorable to us than a more traditional held-for-investment lending portfolio or a 
portfolio of U.S. Treasury securities.  For example, under the July 2013 Basel III final rule, after-tax unrealized gains 
and losses on investment securities classified as available for sale will be included in tier 1 capital.  Since loans held 
for investment are not subject to a fair-value accounting framework, changes in the fair value of loans (other than 
incurred credit losses) are not similarly included in the determination of tier 1 capital under the Basel III final rule.  
As a result of this differing treatment, we may experience increased variability in our tier 1 capital relative to other 
major banking institutions whose loan-and-lease portfolios represent a larger proportion of their consolidated total 
assets than ours.

Non-U.S. Debt Securities 

Approximately 27% of the aggregate carrying value of our investment securities portfolio as of December 31, 
2013 was composed of non-U.S. debt securities, compared to approximately 24% as of December 31, 2012.  The 
following table presents our non-U.S. debt securities available for sale and held to maturity, included in the 
preceding table of investment securities carrying values, by significant country of issuer or location of collateral, as 
of December 31:

(In millions)
Available for Sale:

United Kingdom

Australia

Netherlands

Canada

France

Germany

Japan

South Korea

Finland

Norway

Sweden

Austria

Spain

Mexico

Other

Total

Held to Maturity:

Australia

United Kingdom

Germany

Netherlands

Italy

Spain

Other

Total

2013

2012

$

9,357

$

10,263

3,551

3,471

2,549

1,581

1,410

971

744

397

369

142

83

65

55

162

$

$

24,907

$

2,216

$

1,474

1,263

934

270

206

244

4,035

3,006

2,274

1,364

1,836

1,173

257

259

210

72

—

67

70

242

25,128

2,189

920

—

—

276

209

132

$

6,607

$

3,726

Approximately 89% and 87% of the aggregate carrying value of these non-U.S. debt securities was rated 
“AAA” or “AA” as of December 31, 2013 and 2012, respectively.  The majority of these securities comprise senior 
positions within the security structures; these positions have a level of protection provided through subordination 
and other forms of credit protection.  Approximately 72% of the aggregate carrying value of these non-U.S. debt 
securities was floating-rate, and accordingly, the securities are considered to have minimal interest-rate risk.  As of 
December 31, 2013, these non-U.S. debt securities had an average market-to-book ratio of 101.3%, and an 
aggregate pre-tax net unrealized gain of approximately $413 million, composed of gross unrealized gains of $483 
million and gross unrealized losses of $70 million.  These unrealized amounts included a pre-tax net unrealized gain 
of $292 million, composed of gross unrealized gains of $314 million and gross unrealized losses of $22 million, 
associated with non-U.S. debt securities available for sale.   

79

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

As of December 31, 2013, the underlying collateral for these mortgage- and asset-backed securities primarily 

included U.K. prime mortgages, Australian and Dutch mortgages and German automobile loans.  The securities 
listed under “Canada” were composed of Canadian government securities and corporate debt.  The securities listed 
under “France” were composed of automobile loans and corporate debt.  The securities listed under “Japan” were 
substantially composed of Japanese government securities.  The securities listed under “South Korea” were 
composed of South Korean government securities.  The “other” category of available-for-sale securities included 
approximately $68 million and $105 million of securities as of December 31, 2013 and 2012, respectively, related to 
Portugal and Ireland, all of which were mortgage-backed securities.  The “other” category of held-to-maturity 
securities included approximately $130 million of securities as of both December 31, 2013 and 2012 related to 
Portugal and Ireland, all of which were mortgage-backed securities.  

Our aggregate exposure to Spain, Italy, Ireland and Portugal as of December 31, 2013 did not include any 

direct sovereign debt exposure to any of these countries.  Our indirect exposure to these countries totaled 
approximately $740 million, which included approximately $574 million of mortgage- and asset-backed securities 
with an aggregate pre-tax net unrealized gain of approximately $69 million as of December 31, 2013, composed of 
gross unrealized gains of $84 million and gross unrealized losses of $15 million.  We recorded other-than-temporary 
impairment of $6 million on certain of these mortgage- and asset-backed securities in our consolidated statement of 
income in 2013, all of which was associated with management's intent to sell an impaired security prior to its 
recovery in value.  In 2012, we recorded other-than-temporary impairment of $6 million on certain of these 
mortgage- and asset-backed securities, all of which was associated with expected credit losses.  We recorded no 
other-than-temporary impairment on these mortgage- and asset-backed securities in 2011.

Eurozone crisis tensions appeared to ease to an extent in 2013, following renewed volatility at the end of the 

first quarter of 2013.  Economic performance remains weak in Spain, Italy, Ireland and Portugal.  Throughout the 
sovereign debt crisis, the major independent credit rating agencies have downgraded, and may in the future do so 
again, U.S. and non-U.S. financial institutions and sovereign issuers which have been, and may in the future be, 
significant counterparties to us, or whose financial instruments serve as collateral on which we rely for credit risk 
mitigation purposes.  As a result, we may be exposed to increased counterparty risk, leading to negative ratings 
volatility. 

Country risks with respect to Spain, Italy, Ireland and Portugal are identified, assessed and monitored by our 

Country Risk Committee.  Country limits are defined in our credit and counterparty risk guidelines, in conformity with 
our credit and counterparty risk policy.  These limits are monitored on a daily basis by Enterprise Risk Management.  
These country exposures are subject to ongoing surveillance and stress test analysis, conducted by the investment 
portfolio management team.  The stress tests performed reflect the structure and nature of the exposure, its past 
and projected future performance based on macroeconomic and environmental analysis, with key underlying 
assumptions varied under a range of scenarios, reflecting downward pressure on collateral performance.  The 
results of the stress tests are presented to senior management and Enterprise Risk Management  as part of the 
surveillance process. 

In addition, Enterprise Risk Management conducts separate stress-test analyses and evaluates the structured 
asset exposures in these countries for the assessment of other-than-temporary impairment.  The assumptions used 
in these evaluations reflect expected downward pressure on collateral performance.  Stress scenarios are subject to 
regular review, and are updated to reflect changes in the economic environment, measures taken in response to the 
sovereign debt crisis and collateral performance, with particular attention to these specific country exposures. 

80

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Municipal Securities 

We carried an aggregate of approximately $10.29 billion of municipal securities, classified as state and political 
subdivisions in the preceding table of investment securities carrying values, in our investment securities portfolio as 
of December 31, 2013.  Substantially all of these securities were classified as available for sale, with the remainder 
classified as held to maturity.  As of the same date, we also provided approximately $8.16 billion of credit and 
liquidity facilities to municipal issuers as a form of credit enhancement.  The following tables present our combined 
credit exposure to state and municipal obligors that represented 5% or more of our aggregate municipal credit 
exposure of approximately $18.45 billion and $16.12 billion across our businesses as of December 31, 2013 and 
2012, respectively, grouped by state to display geographic dispersion: 

December 31, 2013

(Dollars in millions)
State of Issuer:

Texas

New York

Massachusetts

California

Maryland

Total

December 31, 2012

(Dollars in millions)

State of Issuer:

Texas

New York

Massachusetts

California

New Jersey

Florida

Total

Total Municipal
Securities

Credit and
Liquidity Facilities

Total

% of Total 
Municipal
Exposure

$

1,233

$

1,628

$

919

967

373

327

1,000

759

1,266

643

$

3,819

$

5,296

$

2,861

1,919

1,726

1,639

970

9,115

16%

10

9

9

5

Total Municipal
Securities

Credit and
Liquidity Facilities

Total 

% of Total 
Municipal 
Exposure  

$

1,091

$

1,957

$

486

869

190

867

148

973

508

1,158

—

680

3,048

1,459

1,377

1,348

867

828

19%

9

9

8

5

5

$

3,651

$

5,276

$

8,927

Our aggregate municipal securities exposure presented in the foregoing table was concentrated primarily with 
highly-rated counterparties, with approximately 84% of the obligors rated “AAA” or “AA” as of December 31, 2013.  
As of that date, approximately 64% and 34% of our aggregate exposure was associated with general obligation and 
revenue bonds, respectively.  In addition, we had no exposures associated with healthcare, industrial development 
or land development bonds.  The portfolios are also diversified geographically; the states that represent our largest 
exposure are widely dispersed across the U.S.  

Additional information with respect to our assessment of other-than-temporary impairment of our municipal 

securities is provided in note 4 to the consolidated financial statements included under Item 8 of this Form 10-K.     

81

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The following table presents the carrying amounts, by contractual maturity, of debt securities available for sale 

and held to maturity, and the related weighted-average contractual yields, as of December 31, 2013:

(Dollars in millions)
Available for sale(1):
U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:

 Student loans

Credit cards

Sub-prime

Other

Total asset-backed

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities
State and political subdivisions(2)
Collateralized mortgage obligations

Other U.S. debt securities

Under 1 Year

1 to 5 Years

6 to 10 Years

Over 10 Years

Amount

Yield

Amount

Yield

Amount

Yield

Amount

Yield

$

1

272

3.74% $

36

3.50% $

46

3.05% $

626

1.90

2,267

3.22

5,331

3.08

15,693

2.05%

3.06

927

2,629

33

304

3,893

883

432

2,727

1,201

5,243

690

421

299

.45

.53

1.43

.67

1.75

1.06

.71

2.69

4.62

4.76

4.39

6,400

3,366

20

1,603

11,389

5,791

4,235

1,034

2,871

13,931

3,152

1,633

3,919

.57

.65

2.41

.62

1.68

1.11

.46

2.31

4.59

3.29

3.95

4,546

2,215

2

1,438

8,201

150

592

—

655

1,397

3,884

1,240

729

.60

1.14

2.62

1.04

2.36

1.53

—

1.40

5.34

2.28

4.29

2,669

—

1,148

1,719

5,536

4,205

131

—

—

4,336

2,537

1,975

33

.75

—

.69

1.40

2.61

1.62

—

—

5.65

2.87

.79

Total

$ 10,819

$ 36,327

$ 20,828

$ 30,736

Held to maturity(1):
U.S. Treasury and federal agencies:

Direct Obligations

$

Mortgage-backed securities

Asset-backed securities

Student loans

Credit cards

Other

Total asset-backed

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities
State and political subdivisions(2)
Collateralized mortgage obligations

Total

$

—

—

18

—

—

18

—

140

2

165

307

15

187

527

—% $

—

.37

—

—

—

.58

.31

1.11

5.53

3.12

—

22

152

278

493

923

1,141

1,828

—

25

2,994

9

1,065

—% $

5,000

2.09% $

5.00

18

5.00

41

51

.59%

5.36

.60

.66

.48

1.31

.95

—

.82

5.51

3.04

221

484

284

989

179

234

—

—

413

—

495

.87

.57

.59

3.67

.71

—

—

—

1.48

1,236

—

5

1,241

.74

—

.59

2,891

1.68

—

—

2

2,893

—

1,059

—

—

2.94

—

2.47

$

5,013

$

6,915

$

5,285

(1) The maturities of mortgage-backed securities, asset-backed securities and collateralized mortgage obligations are based on expected 

principal payments.

(2) Yields were calculated on a fully taxable-equivalent basis, using applicable federal and state income tax rates.

Impairment

Impairment exists when the fair value of an individual security is below its amortized cost basis.  Impairment of 
a security is further assessed to determine whether such impairment is other-than-temporary.  When the impairment 
is deemed to be other-than-temporary, we record the loss in our consolidated statement of income.  In addition, for 
debt securities available for sale and held to maturity, we record impairment in our consolidated statement of 
income when management intends to sell (or may be required to sell) the securities before they recover in value, or 

82

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

when management expects the present value of cash flows expected to be collected from the securities to be less 
than the amortized cost of the impaired security (a credit loss).  

The following table presents the amortized cost and fair value, and associated net unrealized gains and 

losses, of investment securities available for sale and held to maturity as of December 31:

(In millions)
Available for sale(2)
Held to maturity(2)
Total investment securities

Net after-tax unrealized gain (loss)

2013(1)

Net
Unrealized
Gains
(Losses)

Amortized
Cost

Fair Value

Amortized
Cost

2012(1)

Net
Unrealized
Gains
(Losses)

Fair Value

$ 99,159

$

15

$ 99,174

$ 108,563

$

1,119

$ 109,682

17,740

116,899

$

(180)

(165)

(96)

17,560

11,379

282

11,661

116,734

119,942

1,401

121,343

$

885

(1) Amounts excluded the remaining net unrealized losses primarily related to reclassifications of securities available for sale to securities 

held to maturity in 2008, recorded in accumulated other comprehensive income, or AOCI, within shareholders' equity in our 
consolidated statement of condition.  Additional information is provided in note 13 to the consolidated financial statements included 
under Item 8 of this Form 10-K.  

(2) Securities available for sale are carried at fair value, with after-tax net unrealized gains and losses recorded in AOCI.  Securities held 

to maturity are carried at cost, and unrealized gains and losses are not recorded in our consolidated financial statements.

The aggregate decline to a net unrealized loss as of December 31, 2013 from a net unrealized gain as of 

December 31, 2012 presented above was primarily attributable to changes in interest rates in 2013.  

We conduct periodic reviews of individual securities to assess whether other-than-temporary impairment 
exists.  Our assessment of other-than-temporary impairment involves an evaluation of economic and security-
specific factors.  Such factors are based on estimates, derived by management, which contemplate current market 
conditions and security-specific performance.  To the extent that market conditions are worse than management's 
expectations, other-than-temporary impairment could increase, in particular the credit-related component that would 
be recorded in our consolidated statement of income.  

In the aggregate, we recorded net losses from other-than-temporary impairment of $23 million and $32 million 
in the years ended December 31, 2013 and December 31, 2012, respectively.  Additional information with respect to 
this other-than-temporary impairment and net impairment losses, as well as information about our assessment of 
impairment, is provided in note 4 to the consolidated financial statements included under Item 8 of this Form 10-K.

Given the exposure of our investment securities portfolio, particularly mortgage- and asset-backed securities, 
to residential mortgage and other consumer credit risks, the performance of the U.S. housing market continues to 
be a factor in the portfolio's credit performance.  As such, our assessment of other-than-temporary impairment 
relies, in part, on our estimates of trends in national housing prices in addition to trends in unemployment rates, 
interest rates and the timing of defaults. Generally, indices that measure trends in national housing prices are 
published in arrears.  As of September 30, 2013, national housing prices, according to the Case-Shiller National 
Home Price Index, had declined by approximately 21% peak-to-current.  Overall, our evaluation of other-than-
temporary impairment as of December 31, 2013 included an expectation of a U.S. housing recovery characterized 
by relatively modest growth in national housing prices over the next few years.  In connection with our assessment 
of other-than-temporary impairment with respect to relevant securities in our investment portfolio in future periods, 
we will consider trends in national housing prices that we observe at those times, including the Case-Shiller 
National Home Price Index, in addition to trends in unemployment rates, interest rates and the timing of defaults.

The other-than-temporary impairment of our investment securities portfolio continues to be sensitive to our 

estimates of future cumulative losses.  However, given our recent more positive outlook for U.S. national housing 
prices, our sensitivity analysis indicates, as of December 31, 2013, that our investment securities portfolio is 
currently less exposed to the overall housing price outlook relative to other factors, including unemployment rates 
and interest rates, than it was as of December 31, 2012.

The residential mortgage servicing environment remains challenging, and the time line to liquidate distressed 

loans continues to extend.  The rate at which distressed residential mortgages are liquidated may affect, among 
other things, our investment securities portfolio.  Such effects could include the timing of cash flows or the credit 
quality associated with the mortgages collateralizing certain of our residential mortgage-backed securities, which, 
accordingly, could result in the recognition of additional other-than-temporary impairment in future periods.

83

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Our evaluation of potential other-than-temporary impairment of mortgage-backed securities with collateral 

located in Spain, Italy, Ireland and Portugal takes into account government intervention in the corresponding 
mortgage markets and assumes a negative baseline macroeconomic environment for this region, due to a 
combination of slow economic growth and government austerity measures.  Our baseline view assumes a 
recessionary period characterized by high unemployment and by additional declines in housing prices of between 
12% and 19% across these four countries.  Our evaluation of other-than-temporary impairment in our base case 
does not assume a disorderly sovereign debt restructuring or a break-up of the Eurozone.  

In addition, we perform stress testing and sensitivity analysis in order to assess the impact of more severe 

assumptions on potential other-than-temporary impairment.  We estimate, for example, that in more stressful 
scenarios in which unemployment, gross domestic product and housing prices in these four countries deteriorate 
more than we expected as of December 31, 2013, other-than-temporary impairment could increase by a range of 
approximately $11 million to $40 million.  This sensitivity estimate is based on a number of factors, including, but not 
limited to, the level of housing prices and the timing of defaults.  To the extent that such factors differ significantly 
from management's current expectations, resulting loss estimates may differ materially from those stated.

Excluding other-than-temporary impairment recorded in 2013, management considers the aggregate decline 

in fair value of the remaining investment securities and the resulting gross unrealized losses as of December 31, 
2013 to be temporary and not the result of any material changes in the credit characteristics of the securities.  
Additional information about these gross unrealized losses is provided in note 4 to the consolidated financial 
statements included under Item 8 of this Form 10-K.

Loans and Leases

The following table presents our U.S. and non-U.S. loans and leases, by segment, as of and for the years 

ended December 31 (excluding the allowance for loan losses):

(In millions)
Institutional:

U.S.

Non-U.S.

Commercial real estate:

U.S.

Total loans and leases

Average loans and leases

2013

2012

2011

2010

2009

$ 10,623

$ 9,645

$ 7,115

$ 7,001

$ 6,637

2,654

2,251

2,478

4,192

3,571

209

411

460

764

600

$ 13,486

$ 12,307

$ 10,053

$ 11,957

$ 10,808

$ 13,781

$ 11,610

$ 12,180

$ 12,094

$ 9,703

The increase in loans in the institutional segment presented in the table above was mainly related to an 

increase in mutual fund lending and our investment in the non-investment-grade lending market through 
participations in loan syndications, specifically senior secured bank loans.  Senior secured bank loans are more fully 
described below, and additional information about all of our loan-and-lease segments, as well as underlying 
classes, is provided in note 5 to the consolidated financial statements included under Item 8 of this Form 10-K.

The institutional segment is composed of the following classes: investment funds, commercial and financial, 

purchased receivables and lease financing. The investment funds class includes lending to mutual and other 
collective investment funds and short-duration advances to fund clients to provide liquidity in support of their 
transaction flows associated with securities settlement activities. The commercial-and-financial class includes 
lending to corporate borrowers, including broker/dealers, as well as purchased loans composed of senior secured 
bank loans.  The purchased receivables class represent undivided interests in securitized pools of underlying third-
party receivables added in connection with the 2009 conduit consolidation. Lease financing includes our investment 
in leveraged lease financing.

In 2013, we diversified our loan-and-lease exposure by investing in the non-investment-grade lending market 
through participations in loan syndications.  These senior secured bank loans totaled approximately $724 million as 
of December 31, 2013.  In addition, as of the same date, we had binding unfunded commitments totaling an 
additional $211 million to participate in such syndications.  We expect to increase our level of participation in these 
loan syndications in future periods.  We had no investment in senior secured bank loans as of December 31, 2012 
or in any prior years.  

These loans, which we have rated “speculative” under our internal risk-rating framework (refer to note 5 to the 
consolidated financial statements included under Item 8 of this Form 10-K), are externally rated “BBB,” “BB” or “B,” 
with approximately 94% of the loans rated “BB” or “B.”  These loans present more significant exposure to potential 

84

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

credit losses than higher-rated loans.  However, we seek to mitigate such exposure, in part through the limitation of 
our investment to larger, more liquid credits underwritten by major global financial institutions, the application of our 
internal credit analysis process to each potential investment, and diversification by counterparty and industry 
segment.  As of December 31, 2013, our allowance for loan losses included approximately $6 million related to 
these commercial-and-financial loans.  

Aggregate short-duration advances to our clients included in the investment funds and commercial-and-

financial classes of the institutional segment were $2.45 billion and $3.30 billion as of December 31, 2013 and 
2012, respectively.  As of December 31, 2013 and 2012, unearned income deducted from our investment in 
leveraged lease financing was $121 million and $131 million, respectively, for U.S. leases and $298 million and 
$334 million, respectively, for non-U.S. leases. 

The commercial real estate, or CRE, segment is composed of the loans acquired in 2008 pursuant to 
indemnified repurchase agreements with an affiliate of Lehman as a result of the Lehman Brothers bankruptcy. 
These loans, which are primarily collateralized by direct and indirect interests in commercial real estate, were 
recorded at their then-current fair value, based on management's expectations with respect to future cash flows 
from the loans using appropriate market discount rates as of the date of acquisition.

As of December 31, 2013 and 2012, we held an aggregate of approximately $130 million and $197 million, 
respectively, of CRE loans which were modified in troubled debt restructurings.  No impairment loss was recognized 
upon restructuring of the loans, as the discounted cash flows of the modified loans exceeded the carrying amount of 
the original loans as of the modification date.  No loans were modified in troubled debt restructurings in 2013 or 
2012. 

No institutional loans were 90 days or more contractually past due as of December 31, 2013, 2012, 2011, 

2010 or 2009.  As of December 31, 2013 and 2012, no CRE loans were 90 days or more contractually past due. 
Although a portion of the CRE loans was 90 days or more contractually past due as of December 31, 2011, 2010 
and 2009, we did not report them as past-due loans, because in conformity with GAAP, the interest earned on these 
loans is based on an accretable yield resulting from management’s expectations with respect to the future cash 
flows for each loan relative to both the timing and collection of principal and interest as of the reporting date, not the 
loans’ contractual payment terms. These cash-flow estimates are updated quarterly to reflect changes in 
management’s expectations, which consider market conditions.  

We generally place loans on non-accrual status once principal or interest payments are 60 days past due, or 
earlier if management determines that full collection is not probable. Loans 60 days past due, but considered both 
well-secured and in the process of collection, may be excluded from non-accrual status. For loans placed on non-
accrual status, revenue recognition is discontinued.  As of December 31, 2013 and 2012, no CRE loans were on 
non-accrual status. 

85

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The following table presents contractual maturities for loan and lease balances as of December 31, 2013:  

(In millions)
Institutional:

Investment funds:

U.S.

Non-U.S.

Commercial and financial:

U.S.

Non-U.S.

Purchased receivables:

U.S.

Non-U.S.

Lease financing:

U.S.

Non-U.S.

Total institutional

Commercial real estate:

U.S.

Total loans and leases

Total

Under 1 Year

1 to 5 Years

Over 5 Years

$

8,695

$

7,313

$

1,378

$

1,718

1,455

1,372

154

217

26

339

756

447

77

83

2

—

—

13,277

9,377

263

447

51

—

24

7

265

2,435

4

—

478

26

134

—

332

491

1,465

209

—

209

—

$

13,486

$

9,377

$

2,644

$

1,465

The following table presents the classification of loan and lease balances due after one year according to 

sensitivity to changes in interest rates as of December 31, 2013: 

(In millions)
Loans and leases with predetermined interest rates

Loans and leases with floating or adjustable interest rates

Total

$

$

3,151

958

4,109

 As of December 31, 2013 and 2012, the allowance for loan losses was $28 million and $22 million, 

respectively.  The following table presents activity in the allowance for loan losses for the years ended December 
31:

(In millions)
Allowance for loan losses:

Beginning balance

Provision for loan losses:

Commercial real estate

Institutional

Charge-offs:

Commercial real estate

Institutional

Recoveries:

Commercial real estate

Ending balance

2013

2012

2011

2010

2009

$

22

$

22

$

100

$

79

$

18

—

6

—

—

—

28

$

(3)

—

—

—

3

$

22

$

9

(9)

(78)

—

—

22

22

3

(4)

—

—

$

100

$

124

25

(72)

(19)

3

79

The provision in 2013, which was related to the institutional loans segment, resulted from our exposure to non-

investment-grade borrowers composed of senior secured bank loans, more fully described above.  These loans 
were purchased in connection with our participation in loan syndications in the non-investment-grade lending 
market beginning in 2013, in connection with the diversification of our loan-and-lease exposure.  

Loans and leases are reviewed on a regular basis, and any provisions for loan losses that are recorded reflect 

management’s estimate of the amount necessary to maintain the allowance for loan losses at a level considered 
appropriate to absorb estimated incurred credit losses in the loan and lease portfolio.  With respect to CRE loans, 
management considers its expectations with respect to future cash flows from those loans and the value of 

86

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

available collateral.  These expectations are based, among other things, on an assessment of economic conditions, 
including conditions in the commercial real estate market and other factors.  

Cross-Border Outstandings

Cross-border outstandings are amounts payable to us by non-U.S. counterparties which are denominated in 

U.S. dollars or other non-local currency, as well as non-U.S. local currency claims not funded by local currency 
liabilities.  Our cross-border outstandings consist primarily of deposits with banks; loans and lease financing, 
including short-duration advances; investment securities; amounts related to foreign exchange and interest-rate 
contracts; and securities finance.   In addition to credit risk, cross-border outstandings have the risk that, as a result 
of political or economic conditions in a country, borrowers may be unable to meet their contractual repayment 
obligations of principal and/or interest when due because of the unavailability of, or restrictions on, foreign 
exchange needed by borrowers to repay their obligations. 

We place deposits with non-U.S. counterparties that have strong internal State Street risk ratings. 
Counterparties are approved and monitored by our Country Risk Committee. This process includes financial 
analysis of non-U.S. counterparties and the use of an internal risk-rating system. Each counterparty is reviewed at 
least annually and potentially more frequently based on deteriorating credit fundamentals or general market 
conditions. We also utilize risk mitigation and other facilities that may reduce our exposure through the use of cash 
collateral and/or balance sheet netting. In addition, the Country Risk Committee performs a country-risk analysis 
and monitors limits on country exposure. 

The following table presents our cross-border outstandings in countries in which we do business, and which 

amounted to at least 1% of our consolidated total assets as of the dates indicated.  The aggregate of the total cross-
border outstandings presented in the table represented approximately 19%, 22% and 16% of our consolidated total 
assets as of December 31, 2013, 2012 and 2011, respectively. 

(In millions)

2013

United Kingdom

Australia

Netherlands

Canada

Germany

France

Japan

2012

United Kingdom

Australia

Japan

Germany

Netherlands

Canada

2011

United Kingdom

Australia

Germany

Netherlands

Canada

Investment 
Securities and 
Other Assets 

Derivatives
and Securities
on Loan

Total Cross-
Border
Outstandings

$

15,422

$

1,697

$

17,119

7,309

4,542

3,675

4,062

2,887

2,445

672

277

620

147

735

605

7,981

4,819

4,295

4,209

3,622

3,050

$

18,046

$

1,033

$

19,079

7,585

6,625

7,426

3,130

2,730

328

1,041

220

188

500

7,913

7,666

7,646

3,318

3,230

$

13,336

$

1,510

$

14,846

6,786

6,321

3,626

2,235

263

578

197

496

7,049

6,899

3,823

2,731

As of December 31, 2013, aggregate cross-border outstandings in countries which amounted to between 

0.75% and 1% of our consolidated total assets totaled approximately $1.85 billion to China.  As of December 31, 
2012 and 2011, aggregate cross-border outstandings in countries which amounted to between 0.75% and 1% of our 

87

 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

consolidated total assets totaled approximately $1.81 billion and $1.70 billion, to France and Luxembourg, 
respectively. 

Several European countries, particularly Spain, Italy, Ireland and Portugal, have experienced credit 
deterioration associated with weaknesses in their economic and fiscal situations.  With respect to this ongoing 
uncertainty, we are closely monitoring our exposure to these countries.  We had no direct sovereign debt exposure 
to these countries in our investment securities portfolio.  We had aggregate indirect exposure in the portfolio of 
approximately $740 million, including $574 million of mortgage- and asset-backed securities, composed of $271 
million in Spain, $105 million in Italy, $120 million in Ireland and $78 million in Portugal, as of December 31, 2013. 

The following table presents our cross-border outstandings in each of these countries as of December 31:

(In millions)

2013

Ireland

Italy

Spain

Portugal

2012

Italy

Ireland

Spain

Portugal

2011

Italy

Ireland

Spain

Portugal

Greece

Investment
Securities and
Other Assets 

Derivatives and
Securities on
Loan

Total Cross-
Border
Outstandings

$

$

$

$

369

763

271

78

937

342

277

76

304

$

2

11

—

1

$

277

16

—

673

765

282

78

938

619

293

76

$

1,049

$

11

$

1,060

299

434

176

99

267

53

—

—

566

487

176

99

As of December 31, 2013, none of the exposures in these countries was individually greater than 0.75% of our 

consolidated total assets.  The aggregate exposures consisted primarily of interest-bearing deposits, investment 
securities, loans, including short-duration advances, and foreign exchange contracts.  We had not recorded any 
provisions for loan losses with respect to any of our exposure in these countries as of December 31, 2013.

Risk Management

General

In the normal course of our global business activities, we are exposed to a variety of risks, some inherent in 

the financial services industry, others more specific to our business activities.  State Street’s risk management 
framework focuses on material risks, which include the following:

liquidity risk, funding and liquidity management; 

•  credit and counterparty risk;
• 
•  operational risk, including execution, technology, business practice and fiduciary risks;
•  market risk, including market risk associated with our trading activities and market risk associated with our 
non-trading, or asset-and-liability management, activities, which is primarily composed of interest-rate risk;

•  model risk; and 
•  business risk, including reputational risk. 

These material risks, as well as certain of the factors underlying each of these risks that could affect our 
businesses, our consolidated results of operations and our consolidated financial condition, are discussed in detail 
in “Risk Factors,” included under Item 1A of this Form 10-K.     

The scope of our business requires that we balance these risks with a comprehensive and well-integrated risk 
management function. The identification, assessment, monitoring, mitigation and reporting of risks are essential to 
our financial performance and successful management of our businesses. These risks, if not effectively managed, 

88

 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

can result in current losses to State Street as well as erosion of our capital and damage to our reputation. Our 
systematic approach allows for an assessment of risks within a framework for evaluating opportunities for the 
prudent use of capital that appropriately balances risk and return. 

Our operations are subject to significant oversight from regulators domestically and overseas.  Our objective is 

to optimize our return and to operate at a prudent level of risk. In support of this objective, we have instituted a risk 
appetite framework that aligns our business strategy and financial objectives with the level of risk that we are willing 
to incur. 

Our risk management is based on the following major principles:

A culture of risk awareness that extends across all of our business activities;
The identification, classification and quantification of State Street's material risks;
The establishment of our risk appetite and associated limits and policies, and our compliance with these 
limits;
The establishment of a risk management structure at the “top of the house” that enables the control and 
coordination of risk-taking across the business lines;
The implementation of stress testing practices and a dynamic risk-assessment capability; and
The overall flexibility to adapt to the ever-changing business and market conditions.

Our Risk Appetite Statement outlines the quantitative limits and qualitative goals that define our risk appetite, as 
well as the responsibilities for measuring and monitoring risk against limits, and for reporting, escalating, approving 
and addressing exceptions. The Risk Appetite Statement is established by management with the guidance of Enterprise 
Risk Management, or ERM, a corporate risk oversight group, in conjunction with the Board of Directors, who formally 
reviews and approves our Risk Appetite Statement annually.

The Risk Appetite Statement describes the level and types of risk that we are willing to experience in executing 

our business strategy, and also serves as a guide in setting risk limits across our business units. In addition to our 
Risk Appetite Statement, we use stress testing as another important tool in our risk management practice.  
Additional information with respect to our stress testing process and practices is provided under “Capital” in this 
Management’s Discussion and Analysis.

The following table provides a reference to the disclosures about our management of significant risks provided 

herein.

Risk Governance and Structure

Credit Risk Management

Liquidity Risk Management

Operational Risk Management

Market Risk Management

Model Risk Management

Business Risk Management

Risk Governance and Structure

Form 10-K
Page Number

89

92

94

100

102

109

109

We have a disciplined approach to risk management that involves all levels of management, from the Board 

and the Board’s Risk and Capital Committee, or RCC, and its Examining & Audit, or E&A, Committee, to each 
business unit and each employee. We allocate responsibility for risk oversight so that risk/return decisions are made 
at an appropriate level, and are subject to robust and effective review and challenge. Risk management is the 
responsibility of each employee, and is implemented through three lines of defense: the business units, which own 
and manage the risks inherent in their business; ERM, which provides separate oversight, monitoring and control; 
and Corporate Audit, which assesses the effectiveness of the first two lines of defense. 

The responsibilities for effective review and challenge reside with senior managers, oversight committees, 
Corporate Audit, the Board's RCC and, ultimately, the Board. While we believe that our risk management program is 
effective in managing the risks in our businesses, external factors may create risks that cannot always be identified 
or anticipated.

Corporate-level risk committees provide focused oversight, and establish corporate standards and policies for 

specific risks, including credit, sovereign exposure, new business products, regulatory compliance and ethics, as 

89

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

well as operational, market, liquidity and model risks.  These committees have been delegated the responsibility to 
develop recommendations and remediation strategies to address issues that affect or have the potential to affect 
State Street.

We maintain a risk governance committee structure which serves as the formal governance mechanism 
through which we seek to undertake the consistent identification, discussion and mitigation of various risks facing 
State Street in connection with our business activities. This governance structure is enhanced and integrated 
through multi-disciplinary involvement, particularly through ERM. The following chart presents this structure.

RISK GOVERNANCE COMMITTEE STRUCTURE

Board
Oversight

Risk and Capital
Committee of the Board
of Directors
(RCC)

Examining & Audit
Committee of the Board of
Directors
(E&A)

Senior Management
Oversight

Management Risk and
Capital Committee
(MRAC)

Technology and
Operational Risk
Committee
(TORC)

Risk
Committees

Asset,
Liability
and
Capital
Committee
(ALCCO)

Credit Risk
and Policy
Committee

Country
Risk
Committee

Mandate Oversight of  
interest rate 
risk, liquidity 
risk and 
capital 
adequacy

Oversight of
credit and
counterparty
risk

Oversight of 
country risk 
and 
international 
exposure

Trading
and
Markets
Risk
Committee
(TMRC)

Senior risk
committee
governing
all global
markets
trading
activities

Securities
Finance
Risk
Committee

Model 
Assessment 
Committee
(MAC)

Basel 
ICAAP 
Oversight 
Committee
(BIOC)

CCAR 
Steering 
Committee(1)

Recovery
and
Resolution
Planning
Committee

Fiduciary
Review
Committee

Operational 
Risk 
Committee
(ORC)

Technology
Risk
Governance
Committee

Oversight of 
Securities 
Finance and 
collateral 
reinvestment 
activities

Provides
oversight for
model
deployment

Oversight of 
Basel II and 
Basel III 
program

Oversight of
CCAR
stress
testing
program

Oversight of
process for
development
of recovery
and
resolution
plans

Oversight of
corporate-
wide
fiduciary risk

Oversight of 
corporate-
wide 
operational 
risk

Oversight 
of 
corporate-
wide 
technology 
risk

(1) 

Oversees the submission of capital plans in connection with the Federal Reserve's Comprehensive Capital Analysis and Review, or CCAR, 

process.

ERM provides risk oversight, support and coordination to allow for the consistent identification, measurement 
and management of risks across business units separate from the business units' activities, and is responsible for 
the formulation and maintenance of enterprise-wide risk management policies and guidelines.  In addition, ERM 
establishes and reviews approved limits and, in collaboration with business unit management, monitors key risks. 
Ultimately, ERM works to validate that risk-taking falls within our risk appetite approved by the Board and conforms 
to associated risk policies, limits and guidelines. 

The Chief Risk Officer, or CRO, who is responsible for State Street’s risk management globally, leads ERM 
and has a dual reporting line to State Street’s Chief Executive Officer and the Board’s RCC. ERM discharges its 
responsibilities globally through a three-dimensional organization structure: 

“Vertical” business unit-aligned risk groups that assist business managers with risk management, 
measurement and monitoring activities; 
“Horizontal” risk groups that monitor the risks that cross all of our business units (for example, credit and 
operational risk); and
Risk oversight for international activities, which adds important regional and legal entity perspectives to 
global vertical and horizontal risk management.

Sitting on top of this three-dimensional organization structure is a centralized group responsible for the 

aggregation of risk exposures across the vertical, horizontal and regional dimensions, for consolidated reporting, for 
setting the enterprise-level risk appetite framework and associated limits and policies, and for dynamic risk 
assessment across State Street.

90

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The Board's RCC is responsible for oversight related to our assessment and management of risk, including 

credit, liquidity, operational, fiduciary, market, interest-rate and business risks and related policies.  In addition, the 
RCC provides oversight on strategic capital governance principles and controls, and monitors capital adequacy in 
relation to risk.  The RCC is also responsible for discharging the duties and obligations of the Board under the 
applicable Basel requirements.   

The Chief Financial Officer, together with the CRO, attend meetings of the RCC.  The RCC receives regular 

and comprehensive reports on risk methodologies and our risk profile, including key issues affecting each business 
unit.

The E&A Committee oversees the operation of our system of internal controls covering the integrity of our 

consolidated financial statements and reports, compliance with laws, regulations and corporate policies, and the 
qualifications, performance and independence of our independent registered public accounting firm.  The E&A 
Committee acts on behalf of the Board in monitoring and overseeing the performance of Corporate Audit and in 
reviewing certain communications with banking regulators.  The E&A Committee has direct responsibility for the 
appointment, compensation, retention, evaluation and oversight of the work of our independent registered public 
accounting firm, including sole authority for the establishment of pre-approval policies and procedures for all audit 
engagements and any non-audit engagements.  

The Management Risk and Capital Committee, or MRAC, is the senior management decision-making body for 
risk and capital issues, and is responsible for ensuring that our strategy, budget, risk appetite and capital adequacy 
are properly aligned.  The main responsibilities of MRAC are as follows:

•  The review of our risk appetite framework and top-level risk limits and policies; 
•  The monitoring and assessment of our capital adequacy based on regulatory requirements and internal 

policies; and

•  The review of business performance in the context of risk and capital allocation. 

The committee is co-chaired by our CRO and Chief Financial Officer.  In addition, MRAC regularly presents a 

report to the Board’s RCC outlining developments in the risk environment and performance trends in our key 
business areas.

The Technology and Operational Risk Committee, or TORC, oversees and assesses the effectiveness of 
corporate-wide technology and operational risk management programs, to manage and control technology and 
operational risk consistently across the organization. The TORC may meet jointly with the MRAC periodically to 
review or approve common areas of interest such as risk frameworks and policies.  The TORC is co-chaired by our 
CRO and Head of Global Operations, Technology and Product Development.

Risk Committees

Our Asset, Liability and Capital Committee, or ALCCO, is a risk committee that oversees the management of 
our consolidated statement of condition, the management of our global liquidity and our interest-rate risk positions, 
our regulatory and economic capital, the determination of the framework for capital allocation and strategies for 
capital structure, and issuances of debt and equity securities. ALCCO’s roles and responsibilities are designed to 
work complementary to, and be coordinated with, the MRAC which approves State Street’s balance sheet strategy 
and related activities. ALCCO is chaired by our Treasurer and directly reports into the MRAC.

The following other risk committees have focused responsibilities for oversight of specific areas of risk 

management:

•  The Credit Risk and Policy Committee is responsible for cross-business unit review and oversight of credit 

and counterparty risk;  
The Country Risk Committee oversees the identification, assessment, monitoring, reporting and mitigation, 
where necessary, of country risks;
The Trading and Markets Risk Committee, or TMRC, reviews the effectiveness of, and approves, the 
market risk framework at least annually; it is the most senior oversight and decision making committee for 
risk management within State Street Global Markets and the trading-and-clearing business of State Street 
Global Exchange;
The Securities Finance Risk Management Committee provides oversight of the risks in our securities 
finance business, including collateral and margin policies;
The Model Assessment Committee, or MAC, provides recommendations concerning technical modeling 
issues and validates financial models utilized by our business units;

91

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The Basel / ICAAP Oversight Committee, or BIOC, reviews and assesses compliance with regulatory 
capital rules, and oversees initiatives related to the development and enhancement of relevant reporting 
capabilities;
The CCAR Steering Committee provides primary supervision of the stress tests performed in conformity 
with CCAR and the Dodd-Frank Wall Street Reform and Consumer Protection Act, or Dodd-Frank Act, and 
is responsible for the overall management, review, and approval of all material assumptions, 
methodologies, and results of each stress scenario;
The Recovery and Resolution Planning Committee oversees the development of recovery and resolution 
plans as required by regulation; 
The Fiduciary Review Committee reviews and assesses the risk management programs of those units in 
which State Street serves in a fiduciary capacity;  
The Operational Risk Committee provides cross-business oversight of operational risk to identify, measure, 
manage and control operational risk in an effective and consistent manner across State Street; and
The Technology Risk Governance Committee provides regular reporting to the TORC and escalate 
technology risk issues to the TORC, as appropriate. 

Credit Risk Management

Core Policies and Principles

Credit and counterparty risk is defined as the risk of financial loss if a counterparty, borrower or obligor, 
referred to collectively as counterparties, is either unable or unwilling to repay borrowings or settle a transaction in 
accordance with underlying contractual terms. We assume credit and counterparty risk in our traditional non-trading 
lending activities (such as loans and contingent commitments), in our investment securities portfolio (where 
recourse to a counterparty exists), and in our direct or indemnified agency trading activities (such as securities 
lending and foreign exchange).  We also assume credit and counterparty risk in our day-to-day treasury and 
securities and other settlement operations, in the form of deposit placements and other cash balances with central 
banks or private sector institutions.     

We distinguish between three kinds of credit and counterparty risk:  

Default risk is the risk that a counterparty fails to meet its contractual payment obligations;
Country risk is the risk that we may suffer a loss, in any given country, due to any of the following reasons: 
deterioration of economic conditions, political and social upheaval, nationalization and appropriation of 
assets, government repudiation of indebtedness, exchange controls, and disruptive currency depreciation 
or devaluation; and 
Settlement risk is the risk that the settlement of clearance of transactions will fail, and arises whenever the 
exchange of cash, securities and/or other assets is not simultaneous.

The extension of credit and the acceptance of counterparty risk are governed by corporate guidelines based 

on a counterparty's risk profile, the markets served, counterparty and country concentrations, and regulatory 
compliance.  These guidelines include reference to a number of core policies and principles:

All credit risks to each counterparty, or group of counterparties, are measured and consolidated in 
accordance with a ‘one obligor’ principle that aggregates all risks types across all business areas;
We seek to avoid or minimize undue concentrations of risk; counterparty (or groups of counterparties), 
industry, country and product-specific concentrations of risk are subject to frequent review and approval in 
accordance with State Street’s prevailing risk appetite;
All extensions of credit, or material changes to extensions of credit (such as its tenor, collateral structure or 
covenants), are approved by ERM in conformity with assigned credit-approval authorities;  
We assign credit approval authorities to individuals according to their qualifications, experience and training, 
and review these authorities periodically; our largest exposures require approval by the Credit Committee; 
for certain small and low-risk extensions of credit, for certain counterparty types, approval authority has 
been granted to individuals outside of ERM; 
The creditworthiness of all counterparties is determined by way of a detailed risk assessment, including the 
use of comprehensive internal rating methodologies; all rating methodologies in use at State Street are 
authorized for use within the advanced internal-ratings-based approach under applicable Basel 
requirements; and    
A review of the creditworthiness of all counterparties, as well as all extensions of credit, is undertaken at 
least annually; the nature and extent of these reviews is determined by the size, nature and tenor of the 
extensions of credit, as well as the creditworthiness of the counterparty.

92

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

All core policies and principles are subject to annual review, as an integral part of State Street’s periodic 

assessment of its risk appetite.

Governance

The Credit Risk Management group is an integral part of ERM and is responsible for assessing, approving and 

monitoring all types of credit risk across State Street.  It has responsibility for all requisite policies and procedures, 
and for State Street’s advanced internal credit-rating systems and methodologies.  Additionally, Credit Risk 
Management, in conjunction with the appropriate business units, establishes appropriate measurements and limits 
to control the amount of credit risk accepted across its various business activities, both at a portfolio level and for 
each individual obligor, or group of obligors. 

A number of local committees within State Street are responsible for overseeing credit risk.  The Credit Risk 
and Policy Committee is responsible for approving policies and procedures, determining risk appetite and for routine 
monitoring of State Street’s credit-risk portfolio.  The Credit Committee has primary responsibility for the largest and 
higher-risk extensions of credit to individual obligors, or groups of obligors.  Both committees provide periodic 
updates to the MRAC and the RCC.

Credit Limits

Central to our philosophy for managing credit risk are the approval and imposition of credit limits, which reflect 
our credit risk appetite relative to the borrower or counterparty, its domicile, the nature of the risk and the country of 
risk.  The extent of our ongoing analysis, approval and monitoring of credit limits and exposure is determined by the 
type of borrower or counterparty, its prevailing credit-worthiness and the nature of the risk.  These processes are 
outlined in formal guidelines.  

Credit limits on a singular and aggregated basis are regularly reassessed and periodically revised based on 
prevailing and anticipated market conditions, changes in counterparty, industry or country-specific characteristics 
and outlook and State Street's risk appetite.

Global Counterparty Review 

State Street’s Global Counterparty Review, or GCR, team provides separate oversight of our counterparty 
credit risk management practices and provides senior management, as well as our auditors and regulators, with 
reporting needed to monitor and assess the effectiveness of prevailing practices.  Specific activities include, but are 
not limited to:

•  Separate and objective assessments of our credit and counterparty exposures to determine the nature and 

extent of risk undertaken by the business units; 

•  Periodic business unit reviews, focusing on the assessment of credit analysis, policy compliance, prudent 
transaction structure and underwriting standards, administration and documentation, risk rating integrity, 
and relevant trends;
Identification and monitoring of developing trends to minimize risk of loss and protect capital;

• 
•  Maintenance of risk-rating system integrity and assurance of counterparty risk-rating transparency through 

testing of ratings;

•  Providing resources for specialized risk assessments (on an as-needed basis);
•  Opining on the adequacy of the allowance for loan losses; and
•  Serving as liaison with auditors and banking regulators with respect to risk rating, reporting and 

measurement.

Ongoing active monitoring and management of credit risk is an integral part of our credit risk management 

activities.  A robust surveillance and credit review process is followed by both our business units and by ERM.

Credit Risk Mitigation

Techniques used to mitigate counterparty credit risk include collateralizing our exposures, securing our 
exposures with a third-party guarantee, exercising our legal right of offset, or buying some form of credit insurance 
to offset our risk.  We primarily accept cash, equities, and government securities as collateral.

Although we do not provide credit risk protection or trade in credit default swaps, we have purchased a small 

number of credit default swaps for hedging purposes. Due to the immaterial notional amount of these swaps, we do 
not formally recognize the benefits of these credit derivatives.

93

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Reserve for Credit Losses

We maintain an allowance for loan losses to support our on-balance sheet credit exposures. We also maintain 

a reserve for unfunded commitments and letters of credit to support our off-balance credit exposure. The two 
components together represent the reserve for credit losses. Review and evaluation of the adequacy of the reserve 
for credit losses is ongoing throughout the year, but occurs at least quarterly, and is based, among other factors, on 
our evaluation of the level of risk in the portfolio, the volume of adversely classified loans, previous loss experience, 
current trends, and expected economic conditions and their effect on our counterparties.  Additional information 
about the allowance for loan losses is provided in note 5 to the consolidated financial statements included under 
Item 8 of this Form 10-K.

Liquidity Risk Management

Liquidity risk is defined as the potential that our financial condition or overall viability could be adversely 

affected by an actual or perceived inability to meet cash and collateral obligations.  The goal of liquidity risk 
management is to maintain, even in the event of stress, our ability to meet our cash and collateral obligations.  

Liquidity is managed to meet our financial obligations in a timely and cost-effective manner, as well as maintain 

sufficient flexibility to fund strategic corporate initiatives as they arise.  Our effective management of liquidity 
involves the assessment of the potential mismatch between the future cash needs of our clients and our available 
sources of cash under both normal and adverse economic and business conditions. 

We generally manage our liquidity on a global, consolidated basis.  We also manage liquidity on a stand-alone 

basis at the parent company, as well as at certain branches and subsidiaries of State Street Bank.  State Street 
Bank generally has access to markets and funding sources limited to banks, such as the federal funds market and 
the Federal Reserve's discount window.   Our parent company is managed to a more conservative liquidity profile, 
reflecting narrower market access.  Our parent company typically holds enough cash, primarily in the form of 
interest-bearing deposits with its banking subsidiaries, to meet its current debt maturities and cash needs, as well 
as those projected over the next one-year period. As of December 31, 2013, the value of the parent company's net 
liquid assets totaled $4.42 billion, compared with $3.80 billion as of December 31, 2012.  Our parent company's 
liquid assets generally consist of overnight placements with its banking subsidiaries.

Based on our level of consolidated liquid assets and our ability to access the capital markets for additional 

funding when necessary, including our ability to issue debt and equity securities under our current universal shelf 
registration, management considers State Street's overall liquidity as of December 31, 2013 to be sufficient to meet 
its current commitments and business needs, including accommodating the transaction and cash management 
needs of its clients.

Governance

Global Treasury is responsible for our management of liquidity.  This includes the day-to-day management of 
our global liquidity position, the development and monitoring of early warning indicators, key liquidity risk metrics, 
the creation and execution of stress tests, the evaluation and implementation of regulatory requirements, the 
maintenance and execution of our liquidity guidelines and contingency funding plan, and routine management 
reporting to ALCCO and the RCC.

Global Treasury Risk Management, part of ERM, provides separate oversight over the identification, 
communication and management of Global Treasury’s risks in support of our business strategy. Global Treasury 
Risk Management reports to the CRO. Global Treasury Risk Management’s responsibilities relative to liquidity risk 
management include the development and review of policies and guidelines; the monitoring of limits related to 
adherence to the liquidity risk guidelines and associated reporting.  Specific committees responsible for liquidity risk 
oversight and governance include ALCCO and the RCC.

94

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Liquidity Framework

Our liquidity framework contemplates areas of potential risk based on our activities, size, and other appropriate 

risk-related factors. In managing liquidity risk, we employ limits, maintain established metrics and early warning 
indicators and perform routine stress testing to identify potential liquidity needs. This process involves the evaluation 
of a combination of internal and external scenarios which assist us in measuring our liquidity position and in 
identifying potential increases in cash needs or decreases in available sources of cash, as well as the potential 
impairment of our ability to access the global capital markets.

We manage liquidity according to several principles that are equally important to our overall liquidity risk 

management framework:

•  Structural liquidity management addresses liquidity by monitoring and directing the composition of our 

consolidated statement of condition.  Structural liquidity is measured by metrics such as the percentage of 
total wholesale funds to consolidated total assets, and the percentage of non-government investment 
securities to client deposits.  In addition, on a regular basis and as described further below, our structural 
liquidity is evaluated under various stress scenarios.  

•  Tactical liquidity management addresses our day-to-day funding requirements and is largely driven by 

changes in our primary source of funding, which is client deposits.  Fluctuations in client deposits may be 
supplemented with short-term borrowings, which generally include commercial paper and certificates of 
deposit.

•  Stress testing and contingent funding planning are longer-term strategic liquidity risk management 

practices.  Regular and ad-hoc liquidity stress testing are performed under various unlikely but plausible 
scenarios at the parent company and at significant subsidiaries, including State Street Bank.  These tests 
contemplate severe market and State Street-specific events under various time horizons and severities.  
Tests contemplate the impact of material changes in key funding sources, credit ratings, additional collateral 
requirements, contingent uses of funding, systemic shocks to the financial markets, and operational failures 
based on market and State Street-specific assumptions.  The stress tests evaluate the required level of 
funding versus available sources in an adverse environment.  As stress testing contemplates potential 
forward-looking scenarios, results also serve as a trigger to activate specific liquidity stress levels and 
contingent funding actions.  

Contingency Funding Plans, or “CFPs”, are designed to assist senior management with decision-making 
associated with any contingency funding response to a crisis scenario.  The CFPs define roles, responsibilities and 
management actions to be undertaken in the event of deterioration of our liquidity profile caused by either a State 
Street-specific event or a broader disruption in the capital markets. Specific actions are linked to the level of stress 
indicated by these measures or by management judgment of market conditions.

Liquidity Risk Metrics

In managing our liquidity, we employ early warning indicators and metrics.  Early warning indicators are 

intended to detect situations which may result in a liquidity stress, including changes in our common stock price and 
the spread on our long-term debt.  Additional metrics that are critical to the management of our consolidated 
statement of condition and monitored as part of routine liquidity management include measures of our fungible cash 
position, purchased wholesale funds, unencumbered liquid assets, deposits, and the total investment securities and 
loans as a percentage of total client deposits.

Asset Liquidity

Central to the management of our liquidity is asset liquidity, which generally consists of unencumbered highly liquid 

securities, cash and cash equivalents carried in our consolidated statement of condition. We restrict the eligibility of 
securities for asset liquidity to U.S. Government and federal agency securities (including mortgage-backed securities) and 
selected non-U.S. Government and supranational securities, which generally are more liquid than other types of assets. 
The following table presents the components of our asset liquidity balance as of the dates and for the years indicated:

95

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

(In millions)

Asset Liquidity:
     Highly liquid short-term investments(1)

     Investment securities

     Total

Average Asset Liquidity:
     Highly liquid short-term investments(1)

     Investment securities

     Total

December 31,
2013

December 31,
2012

$

$

$

$

64,257

$

22,321

86,578

$

28,946

$

22,032

50,978

$

50,763

27,429

78,192

26,823

28,031

54,854

(1) Composed of interest-bearing deposits with banks.

Due to the continued elevated level of client deposits as of December 31, 2013, we maintained cash balances 

in excess of regulatory requirements of approximately $51.03 billion at the Federal Reserve, the ECB and other 
non-U.S. central banks, compared to $41.11 billion as of December 31, 2012.

Liquid securities included in our asset liquidity include securities pledged without corresponding advances from 
the Federal Reserve Bank of Boston, or FRB, the Federal Home Loan Bank of Boston, or FHLB, and other non-U.S. 
central banks.  State Street Bank is a member of the FHLB.  This membership allows for advances of liquidity in 
varying terms against high-quality collateral, which helps facilitate asset-and-liability management of depository 
institutions.  

Access to primary, intra-day and contingent liquidity provided by these utilities is an important source of 
contingent liquidity with utilization subject to underlying conditions.  As of December 31, 2013 and December 31, 
2012, State Street Bank had no outstanding primary credit borrowings from the FRB discount window or any other 
central bank facility, and as of the same dates, no FHLB advances were outstanding.

In addition to the securities included in our asset liquidity, we have significant amounts of other high-quality 

investment securities, corporate securities and loans.  The aggregate fair value of those assets was $66.16 billion 
as of December 31, 2013, compared to $65.70 billion as of December 31, 2012. These securities are available 
sources of liquidity, although not as rapidly deployed as those included in our asset liquidity.

Uses of Liquidity

Significant uses of our liquidity could result from the following: withdrawals of unsecured client deposits; draw-

downs of unfunded commitments to extend credit or to purchase securities, generally provided through lines of 
credit; and short-duration advance facilities.  Such circumstances would generally arise under stress conditions 
including deterioration in credit ratings.  We had unfunded commitments to extend credit with gross contractual 
amounts totaling $21.30 billion and $17.86 billion as of December 31, 2013 and 2012, respectively.  These amounts 
do not reflect the value of any collateral. Approximately 75% of our unfunded commitments to extend credit expire 
within one year from the date of issuance. Since many of our commitments are expected to expire or renew without 
being drawn upon, the gross contractual amounts do not necessarily represent our future cash requirements.

Funding

Deposits: 

Our Investment Servicing line of business provides products and services including custody, accounting, 
administration, daily pricing, foreign exchange services, cash management, financial asset management, securities 
lending and investment advisory services.  As a provider of these products and services, we generate client 
deposits, which have generally provided a stable, low-cost source of funds.  As a global custodian, clients place 
deposits with State Street entities in various currencies. These client deposits are invested in a combination of 
investment securities and short-duration financial instruments whose mix is determined by the characteristics of the 
deposits. 

We typically experience higher client deposit inflows toward the end of the quarter or the end of the year.  As a 
result, average client deposit balances are deemed to be more meaningful than period-end balances. The following 
table presents client deposit balances as of the dates and for the years indicated:

96

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

(In millions)

Client deposits(1)

December 31,

Average Balance
Year Ended December 31,

2013

2012

2013

2012

$

182,268

$

150,617

$

143,043

$

127,658

(1) Balance as of December 31, 2012 excluded term wholesale certificates of deposit, or CDs, of $13.56 billion; average balances for the years 

ended December 31, 2013 and December 31, 2012 excluded average CDs of $2.50 billion and $7.25 billion, respectively. 

Short-Term Funding: 

In managing our liquidity, from time to time we utilize short-term funding, including term wholesale certificates 
of deposit, or CDs, corporate commercial paper and other borrowed funds, generally with maturities of one year or 
less.  As described above, usage is evaluated as part of our liquidity framework.  As of December 31, 2013, no CDs 
were outstanding, compared to $13.56 billion as of December 31, 2012, as client deposits remained stable.  Our 
corporate commercial paper program, under which we can issue up to $3 billion of commercial paper with original 
maturities of up to 270 days from the date of issuance, had $1.82 billion of commercial paper outstanding as of 
December 31, 2013, compared to $2.32 billion as of December 31, 2012. 

Our on-balance sheet liquid assets are also an integral component of our liquidity management strategy.  
These assets provide liquidity through maturities of the assets, but more importantly, they provide us with the ability 
to raise funds by pledging the securities as collateral for borrowings or through outright sales. In addition, our 
access to the global capital markets gives us the ability to source incremental funding at reasonable rates of interest 
from wholesale investors.  As discussed earlier under “Asset Liquidity,” State Street Bank's membership in the 
FHLB allows for advances of liquidity in varying terms against high-quality collateral.  

Short-term secured funding also comes in the form of securities lent or sold under agreements to repurchase.  

These transactions are short-term in nature, generally overnight, and are collateralized by high-quality investment 
securities. The balances associated with this activity are generally stable, as they represent a collateralized cash 
investment option for our investment servicing clients.  These balances were $7.95 billion and $8.01 billion as of 
December 31, 2013 and December 31, 2012, respectively.

State Street Bank currently maintains a line of credit with a financial institution of CAD $800 million, or 

approximately $753 million as of December 31, 2013, to support its Canadian securities processing operations.  The 
line of credit has no stated termination date and is cancelable by either party with prior notice.  As of December 31, 
2013, there was no balance outstanding on this line of credit. 

Long-Term Funding: 

As of December 31, 2013, State Street Bank had Board authority to issue unsecured senior debt securities 

from time to time, provided that the aggregate principal amount of such unsecured senior debt outstanding at any 
one time does not exceed $5 billion.  As of December 31, 2013, $4.1 billion was available for issuance pursuant to 
this authority.  As of December 31, 2013, State Street Bank had Board authority to issue up to $1.5 billion of 
subordinated debt, incremental to subordinated debt outstanding as of the same date.  As of December 31, 2013, 
$500 million was available for issuance pursuant to this authority.  Additional information about debt securities 
issued by State Street Bank is provided in note 10 to the consolidated financial statements included under Item 8 of 
this Form 10-K.

We maintain an effective universal shelf registration that allows for the public offering and sale of debt 

securities, capital securities, common stock, depositary shares and preferred stock, and warrants to purchase such 
securities, including any shares into which the preferred stock and depositary shares may be convertible, or any 
combination thereof.  We have issued in the past, and we may issue in the future, securities pursuant to our shelf 
registration.  The issuance of debt or equity securities will depend on future market conditions, funding needs and 
other factors.  Additional information about debt and equity securities issued pursuant to this shelf registration is 
provided in notes 10 and 13 to the consolidated financial statements included under Item 8 of this Form 10-K.

Agency Credit Ratings

Our ability to maintain consistent access to liquidity is fostered by the maintenance of high investment-grade 
ratings as measured by the major independent credit rating agencies. Factors essential to maintaining high credit 
ratings include diverse and stable core earnings; relative market position, strong risk management; strong capital 
ratios; diverse liquidity sources, including the global capital markets and client deposits; strong liquidity monitoring 
procedures; and current or future regulatory developments.  High ratings minimize borrowing costs and enhance 

97

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

our liquidity by providing assurance for unsecured funding and depositors, increasing the potential market for our 
debt and improving our ability to offer products, serve markets, and engage in transactions in which clients value 
high credit ratings. A downgrade or reduction of our credit ratings could have a material adverse effect on our 
liquidity by restricting our ability to access the capital markets, increasing the related cost of funds, causing the 
sudden and large-scale withdrawal of unsecured deposits by our clients, leading to draw-downs of unfunded 
commitments to extend credit or triggering requirements under securities purchase commitments, or require 
additional collateral or force terminations of certain trading derivative contracts. 

A majority of our derivative contracts have been entered into under bilateral agreements with counterparties 

who may require us to post collateral or terminate the transactions based on changes in our credit ratings. We 
assess the impact of these arrangements by determining the collateral or termination payments that would be 
required assuming a downgrade by all rating agencies. The table below presents the additional collateral or 
termination payments related to our net derivative liabilities under these arrangements that could have been called 
as of the dates indicated by counterparties in the event of a one-notch and two-notch downgrade in our credit 
ratings. Other funding sources, such as secured financing transactions and other margin requirements, for which 
there are no explicit triggers, could also be adversely affected.

(In millions)

December 31,
2013

December 31,
2012

Additional collateral or termination payments for a one- or two-notch downgrade

$

7

$

13

The following table presents information about State Street's and State Street Bank's credit ratings as of 

February 21, 2014: 

State Street:

Short-term commercial paper

Senior debt

Subordinated debt

Trust preferred capital securities

Preferred stock

Outlook

State Street Bank:

Short-term deposits

Short-term letters of credit

Long-term deposits

Long-term letters of credit

Senior debt

Long-term counterparty/issuer

Subordinated debt

Financial strength

Outlook

Proposed Liquidity Framework

Standard &
Poor’s

Moody’s
Investors
Service

A-1

A+

A

BBB+

BBB+

Negative

A-1+

-

AA-

-

AA-

AA-

A+

-

P-1

A1

A2

A3

Baa2

Stable

P-1

P-1

Aa3

Aa3

Aa3

Aa3

A1

B-

Fitch

F1+

A+

A

BBB

BBB-

Positive

F1+

-

AA-  

-

A+

A+

A

-

Dominion
Bond Rating
Service

R1 (Middle)

AA (Low)

A (High)

A (High)

A (Low)

Stable

R-1 (High)

-

AA

-

AA

-

AA (Low)

-

Stable  

Stable

Positive

Stable

In October 2013, U.S. banking regulators issued a Notice of Proposed Rulemaking, or NPR, intended to 
implement the Basel Committee's Liquidity Coverage Ratio, or LCR, in the U.S. The LCR is intended to promote the 
short-term resilience of the liquidity risk profile of internationally active banking organizations, improve the banking 
industry's ability to absorb shocks arising from financial and economic stress, and improve the measurement and 
management of liquidity risk. The proposed LCR would require a covered banking organization to maintain an 
amount of high-quality liquid assets, or HQLA, equal to or greater than 100% of the banking organization’s total net 
cash outflows over a 30-calendar-day period of significant liquidity stress, as defined.  The October 2013 NPR 
would be phased in beginning on January 1, 2015 at 80% with full implementation by January 1, 2017. As an 
internationally active banking organization, we expect to be subject to the LCR standard in the U.S., as well as in 
other jurisdictions in which we operate.  

98

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

 The NPR is generally consistent with the Basel Committee’s LCR.  However, it includes certain more stringent 

requirements, including an accelerated implementation time line and modifications to the definition of high-quality 
liquid assets and expected outflow assumptions.  We continue to analyze the proposed rules and analyze their 
impact as well as develop strategies for compliance.  The principles of the LCR are consistent with our liquidity 
management framework; however, the specific calibrations of various elements within the final LCR rule, such as 
the eligibility of assets as HQLA, operational deposit requirements and net outflow requirements could have a 
material effect on our liquidity, funding and business activities, including the management and composition of our 
investment securities portfolio and our ability to extend committed contingent credit facilities to our clients. 

In January 2014, the Basel Committee released a revised proposal with respect to the Net Stable Funding 

Ratio, or NSFR, which will establish a one-year liquidity standard representing the proportion of long-term assets 
funded by long-term stable funding, scheduled for global implementation in 2018.  The revised NSFR has made 
some favorable changes regarding the treatment of operationally linked deposits and a reduction in the funding 
required for certain securities.  However, we continue to review the specifics of the Basel Committee's release and 
will be evaluating the U.S. implementation of this standard to analyze the impact and develop strategies for 
compliance.  U.S. banking regulators have not yet issued a proposal to implement the NSFR.

Contractual Cash Obligations and Other Commitments

The following table presents our long-term contractual cash obligations, in total and by period due as of 
December 31, 2013.  These obligations were recorded in our consolidated statement of condition as of that date, 
except for operating leases and the interest portions of long-term debt and capital leases.     

CONTRACTUAL CASH OBLIGATIONS

As of December 31, 2013
(In millions)
Long-term debt(1)
Operating leases

Capital lease obligations

Total contractual cash obligations

PAYMENTS DUE BY PERIOD

Total

Less than 1
year

1-3
years

4-5
years

Over 5
years

$

$

10,630

$

1,015

$

2,979

$

2,260

$

4,376

923

1,051

208

99

286

185

209

169

220

598

12,604

$

1,322

$

3,450

$

2,638

$

5,194

(1)  Long-term debt excludes capital lease obligations (presented as a separate line item) and the effect of interest-rate swaps. Interest payments 
were calculated at the stated rate with the exception of floating-rate debt, for which payments were calculated using the indexed rate in effect 
as of December 31, 2013. 

The table above does not include obligations which will be settled in cash, primarily in less than one year, such 

as client deposits, federal funds purchased, securities sold under repurchase agreements and other short-term 
borrowings. Additional information about deposits, federal funds purchased, securities sold under repurchase 
agreements and other short-term borrowings is provided in notes 8 and 9 to the consolidated financial statements 
included under Item 8 of this Form 10-K. 

The table does not include obligations related to derivative instruments because the derivative-related amounts 

recorded in our consolidated statement of condition as of December 31, 2013 did not represent the amounts that 
may ultimately be paid under the contracts upon settlement. Additional information about our derivative instruments 
is provided in note 16 to the consolidated financial statements included under Item 8 of this Form 10-K. We have 
obligations under pension and other post-retirement benefit plans, more fully described in note 19 to the 
consolidated financial statements included under Item 8 of this Form 10-K, which are not included in the above 
table. 

Additional information about contractual cash obligations related to long-term debt and operating and capital 
leases is provided in notes 10 and 20 to the consolidated financial statements included under Item 8 of this Form 
10-K.  Our consolidated statement of cash flows, also included under Item 8 of this Form 10-K, provides additional 
liquidity information. 

The following table presents our commitments, other than the contractual cash obligations presented above, in 

total and by duration as of December 31, 2013.  These commitments were not recorded in our consolidated 
statement of condition as of that date.     

99

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

OTHER COMMERCIAL COMMITMENTS  

As of December 31, 2013
(In millions)
Indemnified securities financing

Unfunded commitments to extend credit

Asset purchase agreements

Standby letters of credit
Purchase obligations(2)
Total commercial commitments

DURATION OF COMMITMENT

Total
amounts
committed(1)

Less than
1 year

1-3
years

4-5
years

Over 5
years

$

320,078

$ 320,078

$

— $

— $

21,296

15,981

4,685

4,512

361

1,892

1,651

82

2,517

2,296

2,006

102

2,449

497

855

44

$

350,932

$ 339,684

$

6,921

$

3,845

$

—

349

—

—

133

482

(1)  Total amounts committed reflect participations to independent third parties, if any. 
(2)  Amounts represent obligations pursuant to legally binding agreements, where we have agreed to purchase products or services with a specific 

minimum quantity defined at a fixed, minimum or variable price over a specified period of time. 

Additional information about the commitments presented in the table above, except for purchase obligations, is 

provided in note 11 to the consolidated financial statements included under Item 8 of this Form 10-K. 

Operational Risk Management

We define operational risk as the risk of loss resulting from inadequate or failed internal processes and 
systems, human error, or from external events.  At State Street, this definition encompasses legal risk and fiduciary 
risk.  We define legal risk as the risk of loss resulting from failure to comply with laws and contractual obligations as 
well as prudent ethical standards, in addition to exposure to litigation from all aspects of our activities.  Fiduciary risk 
arises if, in acting on behalf of our clients, we fail to properly exercise discretion or we do not properly monitor or 
control the exercise of discretion by a third party.

In the conduct of our investment servicing and investment management activities, we assume operational risk.  

The products and services we provide to our clients, such as custody; product- and participant-level accounting; 
daily pricing and administration; master trust and master custody; record-keeping; cash management; foreign 
exchange, and the management of financial assets using passive and active strategies, can result in execution risk, 
business practice risk, fiduciary risk and other types of operational risk.  Because operational risk is process-
oriented, compared to other risks, for example credit risk and market risk, which are transaction-oriented, our ability 
to influence and manage risk-taking rests at the process level, and requires a broad set of process controls.

Whereas operational risk represents the potential, an operational risk event is the actual occurrence of the risk.  

An operational risk event that gives rise to a direct financial impact is referred to as an operational risk loss or gain. 
If there is no financial impact, the event is termed a “near-miss.”

Framework

We have developed a comprehensive approach to operational risk management that is consistently applied 

across State Street.  This approach, referred to as our operational risk framework, takes a holistic view and 
integrates the different methods and tools used to manage operational risk.  The framework, which was developed 
by our Operational Risk Management group and utilizes aspects of the framework of the Committee of Sponsoring 
Organizations of the Treadway Commission, or the COSO framework, and industry/peer leading practices, is 
designed to comply with Basel requirements. Our operational risk framework seeks to provide a number of 
important benefits, including:

The alignment of business priorities with risk management objectives;
The active management of risk and the avoidance of surprises;
The clarification of responsibilities for the management of operational risk;
A common understanding of operational risk management and its supporting processes; and
The consistent application of policies and collection of data for risk management and measurement.

The framework is composed of two mutually reinforcing areas, foundational elements and framework 
components.  The three foundational elements used to consistently implement the framework across the diverse 
groups within State Street are governance, documentation, and communication/awareness.  The framework also 
contains five components that provide overarching structure that integrates distinct risk programs into a continuous 

100

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

process focused on managing and measuring operational risk in a coordinated and consistent manner.  The 
individual components and the objectives of each component are:

Identify, assess and measure risk - understand business unit strategy, risk profile and potential exposure;  
Monitor risk - proactively monitor the business environment and associated operational risk exposure;   
Evaluate and test controls - verify that internal controls are designed appropriately, are consistent with 
corporate and regulatory standards, and are operating effectively;  
Provide integrated management reporting - facilitate management's ability to maintain control, provide 
oversight and escalate issues in a timely manner; and  
Support risk-based decision making - make conscious risk-based decisions and understand the trade-off 
between risk and return.  

We maintain an operational risk policy, under which we endeavor to effectively manage operational risk in 

order to support the achievement of our corporate objectives and fully comply with any related regulatory 
requirements.  We achieve these policy objectives through the implementation of our operational risk framework, 
which describes the integrated set of processes and tools that assist us in managing and measuring operational 
risk. 

Our operational risk policy is approved annually by the RCC.  The purpose of the policy is to set forth our 

approach to the management of operational risk, to identify the responsibilities of individuals and committees 
charged with overseeing the management of operational risk, and to provide a broad mandate that supports 
implementation of the operational risk framework.

Guidelines

As part of our operational risk framework, we have also developed operational risk guidelines which document 
in greater detail our practices and describe the key elements that should be present in a business unit's operational 
risk management program.  The purpose of the guidelines is to set forth and define key operational risk terms, 
provide further detail on State Street's operational risk programs, and detail business unit responsibilities for the 
identification, assessment, measurement, monitoring and reporting of operational risk.  The guidelines support the 
operational risk policy and document our practices used to manage and measure operational risk in an effective and 
consistent manner across State Street. 

We have a number of operational risk tools and processes in use that are corporate-wide in application or 
coverage.  These tools include a series of risk assessments and diagnostics, at the business unit level, across the 
risk spectrum aimed at the identification of risks that occur routinely through normal operations, strategic risks that 
may arise over a longer-term horizon and risks that occur very infrequently but which could materially affect State 
Street.  Further, these assessments allow management to define risk mitigation strategies and set action plans for 
implementation.

State Street monitors the level and trend of its operational risk profile through a series of management reports, 

risk assessment outcomes, risk mitigation initiative process and risk metrics. Together, this data allows us to 
understand our risk profile, our progress on managing risk and changes in the environment both internal and 
external which may affect our risk profile. In addition, we use scenario analysis to provide a forward-looking 
assessment of large operational risk events that we may not have experienced yet.

In order for these tools and programs to meet framework objectives, we have implemented comprehensive 
data collection practices and consistent risk classification standards that facilitate the analysis of risks across the 
company.  In addition, we have established standards for operational risk data for the purpose of maintaining data 
repositories and systems that are controlled, accurate and available on a timely basis to support operational risk 
management.

Governance

The roles and responsibilities with respect to the management of operational risk at State Street reflect the 

following four key principles: 

Board oversight of our operational risk framework is primarily the responsibility of the RCC, which annually 
reviews and approves our operational risk policy and delegates day-to-day oversight to ERM;
Senior business unit managers are responsible for the management of operational risk; 
ERM and other corporate groups provide separate oversight, validation and verification of the management 
and measurement of operational risk; and
Executive management provides oversight through participation on risk-management committees and direct 
management of risk in business activities.

101

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The key responsibilities of these groups with respect to operational risk are described below:

The RCC approves our operational risk policy, delegates the implementation and monitoring of the 
operational risk guidelines, framework and related programs to ERM, and reviews periodic reporting of 
management information related to operational risk.
Senior business unit management is responsible for the direct management of operational risk arising from 
our business activities, as well as operational risk oversight through representation on the MRAC, the 
TORC and the local Operational Risk and Fiduciary Review Committees.

A number of corporate groups have responsibility for developing, implementing, and assessing various aspects 

of State Street's operational risk framework: 

ERM’s Corporate Operational Risk Management group is responsible for the development and 
implementation of State Street's operational risk guidelines, framework and supporting tools.  It also reviews 
and analyzes operational key risk information, metrics and indicators at the business line and corporate 
level for purposes of reporting and escalating operational risk events.
ERM’s Corporate Risk Analytics group develops and maintains operational risk capital estimation models 
and regularly calculates State Street's operational risk regulatory capital requirements;
ERM’s Model Governance group separately validates the quantitative models used to measure operational 
risk; and
Corporate Audit performs separate reviews of the application of operational risk management practices and 
methodologies utilized across State Street.

Operational risk management at State Street includes both the corporate Operational Risk Management group, 

led by the global head of Operational Risk, who is a member of the CRO’s executive management team, and a 
distributed risk management infrastructure that is aligned with our business units.  The risk management groups 
aligned with the business units report directly to the CRO, and have operational risk managers who are responsible 
for the implementation of the operational risk framework at the business unit level.

Market Risk Management

Market risk is defined by U.S. banking regulators as the risk of loss that could result from broad market 
movements, such as changes in the general level of interest rates, credit spreads, foreign exchange rates or 
commodity prices.  State Street is exposed to market risk in both its trading and certain of its non-trading, or asset-
and-liability management, activities.  The market risk management processes related to these activities, discussed 
in further detail below, apply to both on- and off-balance sheet exposures.

In the conduct of our trading and investment activities, we assume market risk.  The level of market risk that 

we assume is a function of our overall risk appetite, business objectives and liquidity needs, our clients' 
requirements and market volatility, and our execution against those factors.  Market risk associated with our trading 
activities is discussed below under “Trading Activities.”  In addition, supplemental qualitative and quantitative 
information with respect to market risk associated with our trading activities is provided on the “Investor Relations” 
section of our website.

Market risk associated with our non-trading activities, which consists primarily of interest-rate risk, is discussed 

under “Asset-and-Liability Management Activities.”

Trading Activities

We engage in trading activities primarily to support our clients' needs and to contribute to our overall corporate 

earnings and liquidity.  In connection with certain of these trading activities, we enter into a variety of derivative 
financial instruments to support our clients' needs and to manage our interest-rate and currency risk.  These 
activities are generally intended to generate trading services revenue and to manage potential earnings volatility. In 
addition, we provide services related to derivatives in our role as both a manager and a servicer of financial assets.  
Our clients use derivatives to manage the financial risks associated with their investment goals and business 
activities.  With the growth of cross-border investing, our clients often enter into foreign exchange forward contracts 
to convert currency for international investments and to manage the currency risk in their international investment 
portfolios.  As an active participant in the foreign exchange markets, we provide foreign exchange forward and 
option contracts in support of these client needs, and also act as a dealer in the currency markets.   

As part of our trading activities, we assume positions in the foreign exchange and interest-rate markets by 

buying and selling cash instruments and entering into derivative instruments, including foreign exchange forward 
contracts, foreign exchange and interest-rate options and interest-rate swaps, interest-rate forward contracts, and 

102

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

interest-rate futures.  As of December 31, 2013, the aggregate notional amount of these derivative contracts was 
$1.13 trillion, of which $1.12 trillion was composed of foreign exchange forward, swap and spot contracts.  In the 
aggregate, we seek to match positions closely with the objective of minimizing related currency and interest-rate 
risk.  All foreign exchange contracts are valued daily at current market rates.  Additional information about derivative 
instruments entered into in connection with our trading activities is provided in note 16 to the consolidated financial 
statements under Item 8 of this Form 10-K.

Governance

Our assumption of market risk in our trading activities is an integral part of our corporate risk appetite.  The 
Board reviews and oversees our management of market risk, including the approval of key market risk policies and 
the receipt and review of regular market risk reporting, as well as periodic updates on selected market risk topics. 

The Trading and Markets Risk Committee, or TMRC, oversees all market risk-taking activities across State 
Street associated with trading.  The TMRC is composed of members of ERM, our Global Markets business, our 
Global Treasury group, our senior executives who manage our trading businesses, and other members of 
management who possess specialized knowledge and expertise.  Under authority delegated by the MRAC, the 
TMRC is responsible for the formulation of guidelines, strategies and work flows with respect to the measurement, 
monitoring and control of our trading market risk, and also approves market risk tolerance limits and dealing 
authorities.  The TMRC meets regularly to monitor the management of our trading market risk activities. 

Our business units identify, actively manage and are responsible for the market risks inherent in their 
businesses.  A dedicated market risk management group within ERM, and other groups within ERM, work with 
those business units to assist them in the identification, assessment, monitoring, management and control of market 
risk, and assist business unit managers with their market risk management and measurement activities.  ERM 
provides an additional line of oversight, support and coordination designed to promote the consistent identification, 
measurement and management of market risk across business units, separate from those business units' discrete 
activities.  

The ERM market risk management group is responsible for the management of corporate-wide market risk, 

the monitoring of key market risks and the development and maintenance of market risk management policies, 
guidelines, and standards aligned with our corporate risk appetite.  This market risk management group also 
establishes and approves market risk tolerance limits and dealing authorities based on, but not limited to, notional 
amount measures, sensitivity measures, Value-at-Risk, or VaR, measures and stress measures.  Such limits and 
authorities are specified in our trading and market risk guidelines which govern our management of trading market 
risk.

Our management of market risk associated with trading activities and our calculation of required regulatory 
capital are based primarily on our internal VaR models and stress-testing analysis.  As discussed in the “Value-at-
Risk” section below, VaR is measured daily by ERM.

Market risk exposure is established in relation to limits established within our risk appetite framework. These 

limits define threshold levels for VaR- and stressed VaR-based measures and are applicable to all trading positions 
subject to regulatory capital requirements.

Covered Positions 

Our trading positions are subject to regulatory market risk capital requirements if they meet the regulatory 
definition of a “covered position.”  The identification of covered positions for inclusion in our market risk capital 
framework is governed by our covered positions policy.  This policy outlines the standards we use to determine 
whether a trading position is a covered position.

Our covered positions consist primarily of those arising from the trading portfolios held by our Global Markets 

business.  These trading portfolios include products such as spot foreign exchange, foreign exchange forwards, 
non-deliverable forwards, foreign exchange options, foreign exchange funding swaps, currency futures, financial 
futures, and interest rate futures.  Covered positions also arise from certain portfolios held by our Global Treasury 
group.  Any new activities are analyzed to determine if the positions arising from such new activities meet the 
definition of a covered position and conform to our covered positions policy.  This documented analysis, including 
any decisions with respect to market risk treatments, must receive approval from the TMRC.

Value-at-Risk, Stress Testing and Stressed VaR

As noted above, we use a variety of risk measurement tools and methodologies, including VaR, which is an 

estimate of potential loss for a given period within a stated statistical confidence interval.  We use a risk 
measurement methodology to measure trading-related VaR daily.  We have adopted standards for measuring 

103

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

trading-related VaR, and we maintain regulatory capital for market risk associated with our trading activities in 
conformity with currently applicable bank regulatory market risk guidelines.

We utilize an internal VaR model to calculate our regulatory market risk capital requirements. We use a 
historical simulation model to calculate daily VaR- and stressed VaR-based measures for our covered positions in 
conformity with regulatory requirements that became effective beginning on January 1, 2013.  Our VaR model seeks 
to capture identified material risk factors associated with our covered positions, including risks arising from market 
movements such as changes in foreign exchange rates, interest rates and option-implied volatilities.

We have adopted standards and guidelines to value our covered positions which govern our VaR- and stressed 

VaR-based measures.  Our regulatory VaR-based measure is calculated based on a one-tail, 99% confidence 
interval and a ten-business-day holding period, using a historical observation period of two years.  We also use the 
same platform to calculate a one-tail, 99% confidence interval, one-business-day VaR for internal risk management 
purposes.  A 99% one-tail confidence interval implies that daily trading losses are not expected to exceed the 
estimated VaR more than 1% of the time, or less than three business days out of a year. 

Our market risk models, including our VaR model, are subject to change in connection with the governance, 
validation and back-testing processes described below.  These models can change as a result of changes in our 
business activities, our historical experiences, market forces and events, regulations and regulatory interpretations 
and other factors.  In addition, the models are subject to continuing regulatory review and approval.

Value-at-Risk:

VaR measures are based on two years of historical price movements for instruments and related risk factors to 

which we have exposure.  The instruments in question are limited to foreign exchange spot, forward and options 
contracts and interest-rate contracts, including futures and interest-rate swaps.   

Our VaR methodology uses a historical simulation approach based on market-observed changes in foreign 

exchange rates, U.S. and non-U.S. interest rates and implied volatilities, and incorporates the resulting 
diversification benefits provided from the mix of our trading positions.  Our VaR model incorporates around 5,000 
risk factors and captures correlations among currency, interest rates, and other market rates.

Stress Testing and Stressed VaR:

We have a corporate-wide stress-testing program in place that incorporates an array of techniques to measure 
the potential loss we could suffer in a hypothetical scenario of adverse economic and financial conditions.  We also 
monitor concentrations of risk such as concentration by branch, risk component, and currency pairs.  We conduct 
stress testing on a daily basis based on selected historical stress events that are relevant to our positions in order to 
estimate the potential impact to our current portfolio should similar market conditions recur, and we also perform 
stress testing as part of the Federal Reserve's CCAR process.  Stress testing is conducted, analyzed and reported 
at the corporate, trading desk, division and risk-factor level (for example, exchange risk, interest-rate risk and 
volatility risk).

We calculate a stressed VaR-based measure using the same model we use to calculate VaR, but with model 
inputs calibrated to historical data from a range of continuous twelve-month periods that reflect significant financial 
stress.  The sixty-day moving average of our stressed VaR-based measure was approximately $28 million for the 
twelve months ended December 31, 2013, compared to a sixty-day moving average of approximately $27 million for 
the twelve months ended September 30, 2013, approximately $19 million for the twelve months ended June 30, 
2013, and approximately $16 million for the twelve months ended March 31, 2013.  The increase in the sixty-day 
moving average for the twelve months ended December 31, 2013 and September 30, 2013 compared to the twelve 
months ended June 30, 2013 was associated with the model changes described below following the VaR and 
stressed-VaR tables. 

Stress-testing results and limits are actively monitored on a daily basis by ERM and reported to the TMRC.  

Limit breaches are addressed by ERM risk managers in conjunction with the business units, escalated as 
appropriate, and reviewed by the TMRC if material.  In addition, we have established several action triggers that 
prompt immediate review by management and the implementation of a remediation plan.

Validation and Back-Testing

We perform daily back-testing to assess the accuracy of our VaR-based model in estimating loss at the stated 

confidence level.  This back-testing involves the comparison of estimated VaR model outputs to actual profit-and-
loss, or P&L, outcomes observed from daily market movements.  We back-test our VaR model using “clean” P&L, 
which excludes non-trading revenue such as fees, commissions and net interest revenue, as well as estimated 
revenue from intra-day trading.  We experienced one back-testing exception on September 18, 2013.  The trading 

104

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

P&L that day exceeded the VaR based on the prior day’s closing positions, following larger-than-usual moves in 
several emerging market currencies and U.S. interest rates.  The moves occurred in reaction to the Federal 
Reserve’s announcement that they would postpone the start of their withdrawal of monetary stimulus (tapering of 
quantitative easing).  

Our market risk models are governed by our model risk governance guidelines, in accordance with our model 
risk governance policy, which outline the standards we use to assess the conceptual soundness and effectiveness 
of our models. Our market risk models are subject to regular review and validation by our Model Validation group 
within ERM and overseen by the MAC.  The MAC, chaired by a senior executive in ERM, was established for the 
purpose of providing recommendations on technical modeling issues to the corporate oversight committees.  The 
MAC includes members with expertise in modeling methodologies and has representation from the various 
business units throughout State Street.  Additional information is provided below under “Model Risk Management.”  

Our model validation process also evaluates the integrity of our VaR models through the use of regular 
outcome analysis. Such outcome analysis includes back-testing, which compares the VaR model's predictions to 
actual outcomes using out-of-sample information.  The Model Validation Group examined back-testing results for 
the market risk regulatory capital model used for 2012. Consistent with regulatory guidance, the back-testing 
compared “clean” P&L, defined above, with the one-day VaR produced by the model.  The back-testing was 
performed for a time period not used for model development.  The number of occurrences where “clean” trading-
book P&L exceeded the one-day VaR was within our expected VaR tolerance level.

The following tables present VaR associated with our trading activities for covered positions held during the 
year ended December 31, 2013, and as of December 31, 2013, September 30, 2013, June 30, 2013 and March 31, 
2013, as measured by our VaR methodology.  Comparative information for 2012 is not presented, as we did not 
measure VaR for those periods under the regulatory requirements which were effective beginning on January 1, 
2013. 

VaR - COVERED PORTFOLIOS
(TEN-DAY VaR)

Year Ended December 31, 2013

As of
December 31,
2013

As of
September 30,
2013

(In thousands)

Foreign exchange

Average

Maximum

Minimum

VaR

VaR

$

6,386

$

22,835

$

1,626

$

5,463

$

11,549

Money market/Global Treasury

97

559

24

58

102

Total VaR

$

6,361

$

22,834

$

1,641

$

5,441

$

11,496

As of
June 30,
2013

VaR

As of
March 31,
2013

VaR

$

$

5,696

$

9,283

53

365

5,657

$

9,017

STRESSED VaR - COVERED
PORTFOLIOS
(TEN-DAY VaR)

(In thousands)

Foreign exchange

Year Ended December 31, 2013

As of
December 31,
2013

As of
September 30,
2013

Average

Maximum

Minimum

VaR

VaR

As of
June 30,
2013

VaR

As of
March 31,
2013

VaR

$ 22,907

$

47,531

$

4,933

$

30,338

$

32,905

$ 15,275

$

26,141

Money market/Global Treasury

291

1,075

56

280

290

186

900

Total Stressed VaR

$ 22,815

$

47,514

$

4,889

$

30,403

$

32,521

$ 15,157

$

25,673

The VaR-based measures presented above are primarily a reflection of the overall level of market volatility and 

our appetite for trading market risk. Overall levels of volatility have been low both on an absolute basis and relative 
to the historical information observed at the beginning of the period used for the calculations.  Both the ten-day VaR-
based measures and the stressed VaR-based measures are based on historical changes observed during rolling 
ten-day periods for the portfolios as of the close of business each day over the past one-year period.  

The decrease in the VaR measure for foreign exchange as of December 31, 2013 compared to September 30, 
2013 was the result of the advancing two-year window for historical price movements and related risk factors, which 
as of December 31, 2013 no longer included the third and fourth quarters of 2011, when the financial markets 
reacted to the Eurozone crisis and to the downgrade of the U.S. government’s credit rating by Standard & Poor’s.

The increase in the VaR and stressed-VaR measures for foreign exchange as of September 30, 2013 
compared to June 30, 2013 resulted from the model changes described below, and not from any changes in the 
overall composition of exposure within our portfolio of covered positions.

Beginning on July 1, 2013, we implemented two significant changes to our regulatory VaR and stressed-VaR 

models.  The net effect of the two changes resulted in an increase in our daily VaR-based measure and a more 
significant increase in our stressed VaR-based measure, both calculated based on a 99% confidence interval.  The 
changes involved the introduction of off-shore yield curves for non-deliverable forward contracts in our portfolios of 

105

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

covered positions and the use of absolute changes in place of relative or percentage changes for interest-rate risk 
factors (both base curves and spread curves).  We may in the future further modify and adjust our models and 
methodologies used to calculate VaR, subject to regulatory review and approval, and these modifications and 
adjustments may result in changes in in our VaR measures, some of which may be significant.   

The following table presents VaR associated with our trading activities attributable to foreign exchange rates, 
interest rates and volatility as of December 31, 2013, September 30, 2013, June 30, 2013 and March 31, 2013.  The 
totals of the VaR amounts attributable to foreign exchange rates, interest rates and volatility for each VaR 
component exceeded the component VaR measures presented in the foregoing table as of each period-end, 
primarily due to the benefits of diversification across risk types.  Comparative information for 2012 is not presented, 
as we did not measure VaR under the regulatory requirements which were effective beginning on January 1, 2013. 

VaR - COVERED
PORTFOLIOS
(TEN-DAY VaR)

(In thousands)

By component:

Foreign
exchange/Global
Markets

Money market/
Global Treasury

As of December 31, 2013

As of September 30, 2013

As of June 30, 2013

As of March 31, 2013

Foreign
Exchange

Interest
Rate

Volatility

Foreign
Exchange

Interest
Rate

Volatility

Foreign
Exchange

Interest
Rate

Volatility

Foreign
Exchange

Interest
Rate

Volatility

$

3,492

$ 4,561

$

306

$

9,704

$ 3,194

$

454

$

5,531

$ 1,808

$

650

$

9,543

$ 2,265

$

492

Total VaR

$

3,457

$ 4,577

$

306

$

9,648

$ 3,175

$

454

$

5,483

$ 1,808

$

650

$

9,288

$ 2,263

$

46

52

—

49

72

—

50

33

—

376

33

—

492

Asset-and-Liability Management Activities

The primary objective of asset-and-liability management is to provide sustainable and growing net interest 
revenue, or NIR, under varying economic environments, while protecting the economic value of the assets and 
liabilities carried in our consolidated statement of condition from the adverse effects of changes in interest rates.  
While many market factors affect the level of NIR and the economic value of our assets and liabilities, one of the 
most significant factors is our exposure to movements in interest rates.  Most of our NIR is earned from the 
investment of client deposits generated by our businesses.  We invest these client deposits in assets that conform 
generally to the characteristics of our balance sheet liabilities, including the currency composition of our significant 
non-U.S. dollar denominated client liabilities, but we manage our overall interest-rate risk position in the context of 
current and anticipated market conditions and within internally-approved risk guidelines.

Our overall interest-rate risk position is maintained within a series of policies approved by the Board and 
guidelines established and monitored by ALCCO. Our Global Treasury group has responsibility for managing our 
day-to-day interest-rate risk.  To effectively manage our consolidated statement of condition and related NIR, Global 
Treasury has the authority to assume a limited amount of interest-rate risk based on market conditions and its views 
about the direction of global interest rates over both short-term and long-term time horizons.  Global Treasury 
manages our exposure to changes in interest rates on a consolidated basis organized into three regional treasury 
units, North America, Europe and Asia/Pacific, to reflect the growing, global nature of our exposures and to capture 
the impact of changes in regional market environments on our total risk position. 

The economic value of our consolidated statement of condition is a metric designed to estimate the fair value 

of assets and liabilities which could be garnered if those assets and liabilities were sold today.  The economic 
values represent discounted cash flows from all financial instruments; therefore, changes in the yield curves, which 
are used to discount the cash flows, affect the values of these instruments. 

Our investment activities and our use of derivative financial instruments are the primary tools used in 

managing interest-rate risk. We invest in financial instruments with currency, repricing, and maturity characteristics 
we consider appropriate to manage our overall interest-rate risk position. In addition, we use certain derivative 
instruments, primarily interest-rate swaps, to alter the interest-rate characteristics of specific balance sheet assets 
or liabilities. 

Additional information about our measurement of fair value and our use of derivatives is provided in notes 3 

and 16, respectively, to the consolidated financial statements included under Item 8 of this Form 10-K.  

Because no one individual measure can accurately assess all of our exposures to changes in interest rates, 
we use several quantitative measures in our assessment of current and potential future exposures to changes in 
interest rates and their impact on NIR and balance sheet values. NIR simulation is the primary tool used in our 

106

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

evaluation of the potential range of possible NIR results that could occur under a variety of interest-rate 
environments.  We also use market valuation and duration analysis to assess changes in the economic value of 
balance sheet assets and liabilities caused by assumed changes in interest rates. 

To measure, monitor, and report on our interest-rate risk position, we use NIR simulation, or NIR-at-risk, and 

economic value of equity, or EVE, sensitivity.  NIR-at-risk measures the impact on NIR over the next twelve months 
to immediate, or “rate shock,” and gradual, or “rate ramp,” changes in market interest rates.  EVE sensitivity is a 
total return view of interest-rate risk, which measures the impact on the present value of all NIR-related principal 
and interest cash flows of an immediate change in interest rates, and is generally used in the context of economic 
capital discussed under “Economic Capital” in “Financial Condition - Capital” in this Management's Discussion and 
Analysis.  Although NIR-at-risk and EVE sensitivity measure interest-rate risk over different time horizons, both 
utilize consistent assumptions when modeling the positions currently held by State Street; however, NIR-at-risk also 
incorporates future actions planned by management over the time horizons being modeled.

In calculating our NIR-at-risk, we start with a base amount of NIR that is projected over the next twelve 
months, assuming our forecast yield curve over the period. Our existing balance sheet assets and liabilities are 
adjusted by the amount and timing of transactions that are forecast to occur over the next twelve months. That yield 
curve is then “shocked,” or moved immediately, +/-100 basis points in a parallel fashion, or at all points along the 
yield curve. Two new twelve-month NIR projections are then developed using the same balance sheet and forecast 
transactions, but with the new yield curves, and compared to the base scenario. We also perform the calculations 
using interest-rate ramps, which are +/-100-basis-point changes in interest rates that are assumed to occur 
gradually over the next twelve months, rather than immediately as we do with interest-rate shocks. 

EVE is based on the change in the present value of all NIR-related principal and interest cash flows for 
changes in market rates of interest. The present value of existing cash flows with a then-current yield curve serves 
as the base case.  We then apply an immediate parallel shock to that yield curve of ±200 basis points and 
recalculate the cash flows and related present values.  A large shock is used to better capture the embedded option 
risk in our mortgage-backed securities that results from borrowers' prepayment opportunities. 

Key assumptions used in the models, described in more detail below, along with changes in market conditions, 

are inherently uncertain.  Actual results necessarily differ from model results as market conditions differ from 
assumptions.  As such, management performs back-testing, stress testing, and model integrity analyses to validate 
that the modeled results produce predictive NIR-at-risk and EVE sensitivity estimates which can be used in our 
management of interest-rate risk.  Primary factors affecting the actual results are changes in our balance sheet size 
and mix; the timing, magnitude and frequency of changes in interest rates, including the slope and the relationship 
between the interest-rate level of U.S. dollar and non-U.S. dollar yield curves; changes in market conditions; and 
management actions taken in response to the preceding conditions.

Both NIR-at-risk and EVE sensitivity results are managed against ALCCO-approved limits and guidelines and 

are monitored regularly, along with other relevant simulations, scenario analyses and stress tests, by both Global 
Treasury and ALCCO.  Our ALCCO-approved guidelines are, we believe, in line with industry standards and are 
periodically examined by the Federal Reserve.

Based on our current balance sheet composition where fixed-rate assets exceed fixed-rate liabilities, reported 
results of NIR-at-risk could depict an increase in NIR from a rate increase while EVE presents a loss.  A change in 
this balance sheet profile may result in different outcomes under both NIR-at-risk and EVE.  NIR-at-risk depicts the 
change in the nominal (undiscounted) dollar net interest flows which are generated from the forecast statement of 
condition over the next twelve months.  As interest rates increase, the interest expense associated with our client 
deposit liabilities is assumed to increase at a slower pace than the investment returns derived from our current 
balance sheet or the associated reinvestment of our interest-earning assets, resulting in an overall increase to NIR.  
EVE, on the other hand, measures the present value change of both principal and interest cash flows based on the 
current period-end balance sheet.  As a result, EVE does not contemplate reinvestment of our assets associated 
with a change in the interest-rate environment.   

Although NIR in both NIR-at-risk and EVE sensitivity is higher in response to increased interest rates, the 
future principal flows from fixed-rate investments are discounted at higher rates for EVE, which results in lower 
asset values and a corresponding reduction or loss in EVE.  As noted above, NIR-at-risk does not analyze changes 
in the value of principal cash flows and therefore does not experience the same reduction experienced by EVE 
sensitivity associated with discounting principal cash flows at higher rates.

107

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Net Interest Revenue at Risk

NIR-at-risk is designed to measure the potential impact of changes in global market interest rates on NIR in the 
short term. The impact of changes in market rates on NIR is measured against a baseline NIR which encompasses 
management's expectations regarding the evolving balance sheet volumes and interest rates in the near-term.  The 
goal is to achieve an acceptable level of NIR under various interest-rate environments.  Assumptions regarding 
levels of client deposits and our ability to price these deposits under various rate environments have a significant 
impact on the results of the NIR simulations.  Similarly, the timing of cash flows from our investment portfolio, 
especially option-embedded financial instruments like mortgage-backed securities, and our ability to replace these 
cash flows in line with management's expectations, can affect the results of NIR simulations.  

The following table presents the estimated exposure of NIR for the next twelve months, calculated as of the 
dates indicated, due to an immediate +/-100-basis-point shift to our internal forecast of global interest rates.  We 
manage NIR sensitivity not to decline more than 15% from the baseline NIR +/-100 basis point shocks.  Estimated 
incremental exposures presented below are dependent on management's assumptions, and do not reflect any 
additional actions management may undertake in order to mitigate some of the adverse effects of changes in 
interest rates on our financial performance.

(Dollars in millions)

Rate change:

+100 bps shock

–100 bps shock

+100 bps ramp

–100 bps ramp

Estimated Exposure to
Net Interest Revenue

December 31,
2013

December 31,
2012

Exposure

% of Base
NIR

Exposure

% of Base
NIR

$

334

(261)

126

(124)

14.0% $

(10.9)

5.3

(5.2)

156

(200)

39

(96)

6.5%

(8.3)

1.6

(4.0)

As of December 31, 2013, NIR sensitivity to an upward-100-basis-point shock in global market rates was 
higher compared to December 31, 2012, due to a higher level of forecast client deposits.  The benefit to NIR for an 
upward-100-basis-point ramp is less significant than a shock, since market rates are assumed to increase gradually.

A downward-100-basis-point shock in global market rates places pressure on NIR, as deposit rates reach their 

implicit floors due to the exceptionally low global interest-rate environment, and provide little funding relief on the 
liability side, while assets reset into the lower-rate environment. NIR sensitivity to a downward-100-basis-point 
shock in market rates as of December 31, 2013 was similar to December 31, 2012, as higher levels of forecast 
noninterest-bearing deposits, which improve base NIR, provide no relief as rates fall.  

Other important factors which affect the levels of NIR are the size and mix of assets carried in our consolidated 

statement of condition; interest-rate spreads; the slope and interest-rate level of U.S. and non-U.S. dollar yield 
curves and the relationship between them; the pace of change in global market interest rates; and management 
actions taken in response to the preceding conditions. 

Economic Value of Equity

EVE sensitivity measures changes in the market value of equity to quantify potential losses to shareholders 

due to an immediate +/-200-basis-point rate shock compared to current interest-rate levels if the balance sheet 
were liquidated immediately.  Management compares the change in EVE sensitivity against State Street's 
aggregate tier 1 and tier 2 risk-based capital, to evaluate whether the magnitude of the exposure to interest rates is 
acceptable.  Generally, a change resulting from a +/-200-basis-point rate shock that is less than 20% of aggregate 
tier 1 and tier 2 capital is an exposure that management deems acceptable.  To the extent that we manage changes 
in EVE sensitivity within the 20% threshold, we would seek to take action to remain below the threshold if the 
magnitude of our exposure to interest rates approached that limit.  

Similar to NIR-at-risk measures, the timing of cash flows affects EVE sensitivity, as changes in asset and 
liability values under different rate scenarios are dependent on when interest and principal payments are received.  
In contrast to NIR simulations, however, EVE sensitivity does not incorporate assumptions regarding reinvestment 
of these cash flows.  In addition, our ability to price client deposits has a much smaller impact on EVE sensitivity, as 
EVE sensitivity does not consider the ongoing benefit of investing client deposits.

108

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The following table presents estimated EVE exposures, calculated as of the dates indicated, assuming an 
immediate and prolonged shift in global interest rates, the impact of which would be spread over a number of years.

(Dollars in millions)

Rate change:
+200 bps shock

–200 bps shock

Estimated Sensitivity of
Economic Value of Equity                                             

December 31,
2013

December 31,
2012

Exposure

$

2,359

1,149

% of Tier
1/Tier 2
Capital

Exposure

% of Tier
1/Tier 2
Capital

(14.9)% $

(2,542)

(17.0)%

7.2

41

0.3

Exposure to upward- and downward-200-basis-point shocks as of December 31, 2013 improved compared to 
December 31, 2012.  A lower concentration of fixed-rate securities in the investment portfolio and hedging activity in 
2013 reduced EVE sensitivity to changes in market rates.

Model Risk Management 

The use of financial models is widespread throughout the banking and financial services industry, with larger 

and more complex organizations employing dozens of sophisticated models on a daily basis to measure risk 
exposures, determine economic and regulatory capital levels, and guide investment decisions, among other things. 
However, even as models represent a significant advancement in financial management, the models themselves 
represent a new source of risk, i.e., the potential for adverse consequences or financial loss from decisions based 
on incorrect, misused or misinterpreted model outputs and reports.

In large banking organizations like State Street, where financial models and their outputs exert significant 

influence on business decisions, and where model failure could have a particularly harmful effect on our financial 
strength and performance, model risk is managed within an extensive and rigorous risk management framework.  
This framework is documented in our Model Risk Governance Policy Statement and accompanying Model Risk 
Governance Guidelines. 

Our model risk management program has three principal components:  

A model risk governance program supports risk management by defining roles and responsibilities, by 
providing policies and guidance that define relevant model risk management activities, and by describing 
procedures that implement those policies; 
A model development process facilitates the appropriate design and accuracy of models; the development 
process also includes ongoing model integrity activities designed to test for robustness and stability and to 
evaluate a model's limitations and assumptions; and  
A set of model validation processes and activities is designed to validate that models are theoretically 
sound, are performing as expected, and are in line with their design objectives; model validation also 
checks that a model's key assumptions and limitations are identified and clearly communicated to the 
model's end users and to senior management.  

The MAC, chaired by the head of the Model Validation Group, was established to provide recommendations on 

technical modeling issues to the corporate oversight committees.  The MAC includes members with expertise in 
modeling methodologies, and has representation from the various business units throughout State Street.

Business Risk Management

We define business risk as the risk of adverse changes in our earnings related to business factors, including 
changes in the competitive environment, changes in the operational economics of our business activities and the 
potential effect of strategic and reputation risks, not already captured as trading market, interest-rate, credit, 
operational or liquidity risks.  We incorporate business risk into our assessment of our strategic plans and economic 
capital needs. Active management of business risk is an integral component of all aspects of our business, and 
responsibility for the management of business risk lies with every employee at State Street.

Separating the effects of a potential material adverse event into operational and business risk is sometimes 

difficult.  For instance, the direct financial impact of an unfavorable event in the form of fines or penalties would be 
classified as an operational risk loss, while the impact on our reputation and consequently the potential loss of 
clients and corresponding decline in revenue would be classified as a business risk loss.  An additional example of 

109

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

business risk is the integration of a major acquisition.  Failure to successfully integrate the operations of an acquired 
business, and the resultant inability to retain clients and the associated revenue, would be classified as a loss due 
to business risk.

Business risk is managed with a long-term focus. Techniques for its assessment and management include the 

development of business plans and appropriate management oversight. The potential impact of the various 
elements of business risk is difficult to quantify with any degree of precision.  We use a combination of historical 
earnings volatility, scenario analysis, stress-testing and management judgment to help assess the potential effect on 
State Street attributable to business risk.  Management and control of business risks are generally the responsibility 
of the business units as part of their overall strategic planning and internal risk management processes.

Capital

The management of both our regulatory and economic capital involves key metrics evaluated by management 

to assess whether our actual level of capital is commensurate with our risk profile, is in compliance with all 
applicable regulatory requirements, and is sufficient to provide us with the financial flexibility to undertake future 
strategic business initiatives.  We assess capital based on relevant regulatory capital adequacy requirements, as 
well as our own internal capital targets.

Framework

Our objective with respect to management of capital is to maintain a strong capital base in order to provide 

financial flexibility for our business needs, including funding corporate growth and supporting clients’ cash 
management needs, and to provide protection against loss to depositors and creditors.  We strive to maintain an 
appropriate level of capital, commensurate with our risk profile, on which an attractive return to shareholders is 
expected to be realized over both the short and long term, while protecting our obligations to depositors and 
creditors and complying with regulatory capital adequacy requirements.  Our capital management process focuses 
on our risk exposures, the regulatory requirements applicable to us with respect to capital adequacy, the evaluations 
and resulting credit ratings of the major independent credit rating agencies, our return on capital at both the 
consolidated and line-of-business level, and our capital position relative to our peers. 

Our evaluation of capital includes the comparison of capital sources with capital uses, as well as the 

consideration of the quality and quantity of the various components of capital, as two of several inputs in our overall 
assessment of our capital adequacy.  The goals of the capital evaluation process are to determine the optimal level 
of capital and composition of capital instruments to satisfy all constituents of capital, with the lowest overall cost to 
shareholders.  Other factors considered in our capital evaluation process are strategic and contingency planning, 
stress testing and planned capital actions.

Internal Capital Adequacy Assessment

Our primary banking regulator is the Federal Reserve. Both State Street and State Street Bank are subject to 

the minimum regulatory capital requirements established by the Federal Reserve and defined in the Federal 
Deposit Insurance Corporation, or FDIC, Improvement Act of 1991. State Street Bank must exceed the regulatory 
capital thresholds for “well capitalized” in order for our parent company to maintain its status as a financial holding 
company. Accordingly, our primary goal with respect to capital adequacy is to exceed all applicable minimum 
regulatory capital requirements and to be “well-capitalized” under the Prompt Corrective Action guidelines 
established by the FDIC.  Our capital adequacy program includes our Internal Capital Adequacy Assessment 
Process, or ICAAP, and associated capital policies.

We consider capital adequacy to be a key element of our financial well-being, which affects our ability to attract 

and maintain client relationships; operate effectively in the global capital markets; and satisfy regulatory, security 
holder and shareholder needs.  Capital is one of several elements that affect State Street’s debt ratings and the 
ratings of our principal subsidiaries.

In conformity with our capital policies, we strive to maintain adequate capital, not just at a point in time, but 

over time and during periods of stress, to account for changes in our strategic direction, evolving economic 
conditions, and financial and market volatility.  We have developed and implemented a corporate-wide ICAAP to 
assess our overall capital and liquidity in relation to our risk profile and to provide a comprehensive strategy for 
maintaining appropriate capital and liquidity levels. The ICAAP considers material risks under multiple scenarios, 
with an emphasis on stress scenarios. The ICAAP builds on and leverages existing processes and systems used to 
measure our capital adequacy. Our ICAAP policy is reviewed and approved by the Board’s RCC.

110

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Capital Contingency Planning

Contingency planning is an integral component of our capital management program. The objective of our 
contingency planning process is to monitor current and forecast levels of select measures that serve as preemptive 
indicators of a potentially adverse capital or liquidity adequacy situation. These measures are one of the inputs used 
to set our capital adequacy level. We review these measures annually for appropriateness and relevance in relation 
to our financial budget and capital plan.

Stress Testing

We have a robust State Street-wide stress-testing program that executes multiple stress tests each year.  Our 
stress testing program is structured around what we determine to be the top material risks incurred by State Street, 
which are the end product of the corporate-wide material risk identification program.  These top material risks serve 
as an organizing principle for much of our risk management framework, as well as reporting, including the “risk 
dashboard” provided to the Board.  Over the past few years, stress scenarios have included a deep recession in the 
U.S., a break-up of the Eurozone, and an oil shock precipitated by turmoil in the Middle East/North Africa region.

In connection with the focus on our top risks, each stress test incorporates idiosyncratic loss events tailored to 

State Street‘s unique risk profile. Due to the nature of our business model and our consolidated statement of 
condition, our risks differ from those of a traditional commercial bank.

The Federal Reserve requires bank holding companies with total consolidated total assets of $50 billion or 
more, which includes State Street, to submit a capital plan on an annual basis. The Federal Reserve uses their 
CCAR process, which incorporates hypothetical financial and economic stress scenarios, to assess whether 
banking organizations have capital planning processes that account for idiosyncratic risks and provide for sufficient 
capital to continue operations throughout times of economic and financial stress. As part of the CCAR process, the 
Federal Reserve assesses each organization’s capital adequacy, capital planning process, and plans to distribute 
capital, such as dividend payments or stock purchase programs. Management and Board risk committees review 
and approve CCAR results and assumptions before submission to the Federal Reserve.

Information about the Federal Reserve’s review of our capital plan for 2013, submitted in January 2013 in 
connection with the CCAR process, is provided under “Capital Actions” in this “Capital” section.  The Federal 
Reserve is currently conducting a review of capital plans for 2014 submitted by us and other large bank holding 
companies in January 2014.  The levels at which we will be able to declare dividends and purchase shares of our 
common stock after March 2014 will depend on the Federal Reserve's assessment of our capital plan and our 
projected performance under the stress scenarios. While we anticipate that the Federal Reserve will not object to 
the continued return of capital to our shareholders through dividends and/or common stock purchases in 2014, we 
cannot provide assurance with respect to the Federal Reserve's assessment of our capital plan, or that we will be 
able to continue to return capital to our shareholders at any specific level.

Governance

In order to support integrated decision making, we have identified three management elements to aid in the 

compatibility and coordination of our capital adequacy strategies and processes:  

•  Risk Management - identification, measurement, monitoring and forecasting of different types of risk and 

their combined impact on capital adequacy;

•  Capital Management - determination of optimal capital and liquidity levels; and

•  Business Management - strategic planning, budgeting, forecasting, and performance management.

We have a hierarchical structure supporting appropriate committee review of relevant risk and capital 
information.  The ongoing responsibility for capital management rests with our Treasurer.  The Capital Planning 
group within Global Treasury is responsible for capital policies, development of the capital plan, the management of 
global capital, capital optimization, and business unit capital management. 

ALCCO has oversight of our management of regulatory capital, capital adequacy with respect to regulatory 
requirements, internal targets and the expectations of the major independent credit rating agencies.  ALCCO’s roles 
and responsibilities are designed to work complementary to and coordinated with the MRAC, which approves State 
Street’s balance sheet strategy and related activities.  The Board’s RCC assists the Board in fulfilling its oversight 
responsibilities related to the assessment and management of risk and capital.

Regulatory Capital

The following table presents regulatory capital ratios for State Street and State Street Bank as of December 31:

111

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Currently Applicable
Regulatory Guidelines

Minimum

Well
Capitalized

State Street

State Street Bank

2013

2012

2013

2012

Tier 1 risk-based capital ratio

Total risk-based capital ratio
Tier 1 leverage ratio(1)

4%

8

4

6%

10

5

17.3%

19.1%

16.4%

17.3%

19.7

6.9

20.6

7.1

19.0

6.4

19.1

6.3

(1)  Regulatory guideline for “well capitalized” applies only to State Street Bank.

The following table presents the components of tier 1, tier 2 and total capital, and the components of total risk-

weighted assets, for State Street and State Street Bank as of December 31; additional information about our 
regulatory capital is provided in note 15 to the consolidated financial statements included under Item 8 of this Form 
10-K.

(Dollars in millions)

Tier 1 capital:

State Street

State Street Bank

2013

2012

2013

2012

Total common shareholders' equity

$

19,887

$

20,380

$

19,755

$

19,681

Preferred stock

Trust preferred capital securities

Goodwill

Other intangible assets

Deferred tax liability associated with acquisitions

Other

Tier 1 capital

Tier 2 capital:

491

950

(6,036)

(2,360)

653

310

489

950

(5,977)

(2,539)

699

(242)

—

—

(5,740)

(2,239)

638

304

—

—

(5,679)

(2,392)

680

(246)

13,895

13,760

12,718

12,044

Qualifying subordinated debt

Allowances for on- and off-balance sheet credit exposures and
other

Tier 2 capital

Deduction for investments in finance subsidiaries

1,918

1,219

48

1,966

(74)

41

1,260

(191)

1,936

45

1,981

—

1,223

39

1,262

—

Total capital

$

15,787

$

14,829

$

14,699

$

13,306

Adjusted total risk-weighted assets and market risk equivalent
assets:

On-balance sheet assets:

Cash and interest-bearing assets

Investment securities

Loans and leases

Interest, fees and other receivables

Other assets

Total on-balance sheet assets

Off-balance sheet equivalent assets:

Guarantees and unfunded commitments to extend credit

Foreign exchange derivative contracts

Standby letters of credit and asset purchase agreements

Other

Total off-balance sheet equivalent assets

Market risk equivalent assets

Total risk-weighted assets

Adjusted quarterly average assets

$

$

112

$

2,175

$

1,429

$

1,979

$

34,000

13,201

2,951

7,950

60,277

10,125

5,282

2,995

185

18,587

1,262

80,126

202,801

36,094

12,118

2,355

6,242

58,238

4,602

5,353

3,096

104

13,155

519

$

$

71,912

192,817

$

$

33,514

13,257

2,332

6,517

57,599

10,125

5,302

2,995

176

18,598

1,262

77,459

199,301

1,287

35,495

12,187

2,068

4,912

55,949

4,602

5,353

3,096

93

13,144

445

$

$

69,538

189,780

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

As of December 31, 2013, State Street's regulatory capital ratios declined compared to December 31, 2012, 
primarily the result of increases in total risk-weighted assets.  State Street's tier 1 capital in the same comparison 
increased slightly, as the positive effect of net income and other comprehensive income was mostly offset by 
declarations of common stock dividends and purchases by us of our common stock.  The increase in total capital 
was primarily the result of the May 2013 issuance of $1 billion of subordinated debt, which qualifies as tier 2 capital 
under current federal regulatory capital guidelines. 

 The increase in total risk-weighted assets was primarily associated with higher off-balance sheet equivalent 

assets, mainly associated with an increase in exposure associated with our participation in principal securities 
finance transactions, as well as an increase in on-balance sheet assets, primarily due to higher levels of loans and 
other assets.  The decrease in the tier 1 leverage ratio mainly resulted from an increase in adjusted quarterly 
average assets associated with balance sheet growth during the year.

As of December 31, 2013, State Street Bank's tier 1 risk-based and total risk-based capital ratios declined 
compared to December 31, 2012, primarily the result of increases in total risk-weighted assets.  State Street Bank's 
tier 1 capital in the same comparison increased, as the positive effect of net income and other comprehensive 
income was partially offset by the payment of dividends to our parent company.  The increase in total capital was 
primarily the result of the above-mentioned subordinated debt issuance.  The increase in total risk-weighted assets 
were the result of the above-mentioned changes in on- and off-balance sheet equivalent assets.  The slight increase 
in the tier 1 leverage ratio mainly resulted from an increase in tier 1 capital almost entirely offset by an increase in 
adjusted quarterly average assets associated with balance sheet growth during the year.

Capital Actions

Preferred Stock

In 2013, we declared aggregate dividends on our non-cumulative perpetual preferred stock, Series C 
(represented by depositary shares, each representing a 1/4,000th ownership interest in a share of State Street’s 
non-cumulative perpetual preferred stock, Series C) of $5,250 per share, or approximately $1.31 per depositary 
share, totaling approximately $26 million.  In 2012, dividends on our perpetual preferred stock, Series C, totaled 
approximately $8 million.  In 2012, we declared dividends on our non-cumulative perpetual preferred stock, Series 
A, totaling approximately $21 million.  We redeemed our Series A perpetual preferred stock in 2012.

Common Stock

In March 2013, we received the results of the Federal Reserve's review of our 2013 capital plan in connection 
with its CCAR process.  The Federal Reserve did not object to the capital actions we proposed, and, in March 2013, 
our Board approved a new common stock purchase program authorizing the purchase of up to $2.10 billion of our 
common stock through March 31, 2014.  From April 1 through December 31, 2013, we purchased approximately 
24.7 million shares of our common stock, all under this program, at an aggregate cost of $1.68 billion.  As of 
December 31, 2013, approximately $420 million remained available for purchases of our common stock under the 
program.  Shares acquired in connection with this program which remained unissued as of year-end were recorded 
as treasury stock in our consolidated statement of condition as of December 31, 2013.  

In March 2013, we completed a $1.8 billion common stock purchase program, authorized by our Board in 

March 2012.  In the first quarter of 2013, we purchased 6.5 million shares at an average per-share and aggregate 
cost of $54.95 and approximately $360 million, respectively.  

In 2013, under both programs combined, we purchased approximately 31.2 million shares of our common 

stock at an average price of $65.30 per share and an aggregate cost of approximately $2.04 billion.  In 2012, we 
purchased approximately 33.4 million shares of our common stock, all under the March 2012 program, at an 
aggregate cost of $1.44 billion. 

In 2013, we declared aggregate quarterly common stock dividends of $1.04 per share, totaling approximately 

$463 million, on our common stock.  In 2012, we declared aggregate quarterly common stock dividends of $0.96 
per share, totaling approximately $456 million. 

Federal and state banking regulations place certain restrictions on dividends paid by subsidiary banks to the 

parent holding company. In addition, banking regulators have the authority to prohibit bank holding companies from 
paying dividends. Information concerning limitations on dividends from our subsidiary banks is provided in “Related 
Stockholder Matters” included under Item 5, and in note 15 to the consolidated financial statements included under 
Item 8, of this Form 10-K. 

113

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Basel Capital Framework and Developments

The currently applicable minimum regulatory capital requirements enforced by U.S. banking regulators are 

based on a 1988 international accord, commonly referred to as Basel I, which was developed by the Basel 
Committee on Banking Supervision, or Basel Committee.

Basel II Framework

In 2004, the Basel Committee released an enhanced capital adequacy framework, referred to as Basel II.  

Basel II requires large and internationally active banking organizations, such as State Street, which generally rely 
on sophisticated risk management and measurement systems, to better align the use of those systems with their 
determination of regulatory capital requirements.  Basel II adopted a three-pillar framework for addressing capital 
adequacy and minimum capital requirements, which incorporates Pillar 1, the measurement of credit risk, market 
risk and operational risk; Pillar 2, supervisory review, which addresses the need for a banking organization to 
assess its capital adequacy relative to the risks underlying its business activities, rather than only with respect to its 
minimum regulatory capital requirements; and Pillar 3, market discipline, which imposes public disclosure 
requirements on a banking organization intended to allow the assessment of key information about the 
organization's risk profile and its associated level of regulatory capital. 

In 2007, U.S. banking regulators jointly issued final rules to implement the Basel II framework in the U.S. The 
framework does not supersede or change the existing prompt corrective action and leverage capital requirements 
applicable to banking organizations in the U.S., and explicitly reserves the regulators' authority to require 
organizations to hold additional capital where appropriate. 

Basel III Framework

In 2010, in response to the financial crisis and ongoing global financial market dynamics, the Basel Committee 

proposed two significant reforms to the Basel II capital framework.  The first reform was composed of changes to 
the market risk capital framework associated with Basel I, and was referred to as Basel 2.5; the second reform was 
composed of comprehensive revisions and enhancements to Basel II, which became known as Basel III.  

Market Risk Capital Rule

The Basel Committee introduced significant changes to the then-existing market risk capital framework, aimed 

at addressing certain issues in that framework highlighted by the 2008 financial crisis.  U.S. banking regulators 
introduced their version of this so-called Basel 2.5, in the form of a proposed new market risk capital rule, in 2011, 
which included the concept of an incremental risk capital requirement to capture default and credit-quality migration 
risk for non-securitization credit products.  Other revisions placed additional prudential requirements on banking 
organizations’ internal models for measuring market risk and required enhanced qualitative and quantitative 
disclosures, particularly with respect to banking organizations’ securitization activities.

In August 2012, U.S. banking regulators jointly issued a final market risk capital rule to implement the new 

market risk capital framework in the U.S.  The new market risk capital rule, which was effective beginning on 
January 1, 2013, supplements Basel I and Basel II, and replaces the prior market risk capital framework under 
Basel I and Basel II in place since 1998, by requiring banking organizations with significant trading activities, as 
defined in the rule, to adjust their regulatory risk-based capital ratios to reflect the market risk inherent in their 
trading activities.  Among other things, the final rule requires the use of internal models to calculate daily measures 
of Value-at-Risk, or VaR, that reflect general market risk for certain trading positions defined as “covered positions,” 
as well as stressed VaR-based measures to supplement the VaR-based measures.

Our adoption of the new market risk capital rule on January 1, 2013 did not significantly affect our or State 
Street Bank's risk-based capital ratios, although it did modestly increase our market risk equivalent assets.  Market 
risk equivalent assets are disclosed in the foregoing “Regulatory Capital” portion of this “Capital” section.

Basel III

Basel III proposed to establish more stringent regulatory capital and liquidity requirements, including higher 

minimum regulatory capital ratios, new capital buffers, higher risk-weighted asset calibrations, more restrictive 
definitions of qualifying capital, a liquidity coverage ratio, and a net stable funding ratio.

In June 2012, U.S. banking regulators introduced Basel III by issuing proposed revisions to the existing Basel II 

framework.  These proposals were intended to incorporate the above-described revisions and enhancements 
proposed by the Basel Committee, and implement relevant provisions of the Dodd-Frank Act, in order to restructure 
the U.S. capital rules into a harmonized, codified regulatory capital framework.

114

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

In July 2013, U.S. banking regulators jointly issued a final rule implementing the Basel III framework in the U.S.  

Among other things, the final rule raises the minimum tier 1 risk-based capital ratio from 4% to 6%; adds 
requirements for a minimum common equity tier 1 capital ratio of 4.5% and a minimum supplementary tier 1 
leverage ratio of 3% for so-called “advanced approaches” banking organizations (described below); and implements 
a capital conservation buffer and a countercyclical capital buffer, both described below.  The Basel III final rule also 
incorporates the new market risk capital rule to create a single and comprehensive capital adequacy framework.

Under the Basel III final rule, a banking organization would be able to make capital distributions, subject to 

other regulatory constraints, such as the review of capital plans, and discretionary bonus payments without 
specified limitations as long as it maintains the required capital conservation buffer of 2.5% over each of the 
minimum tier 1 and total risk-based capital ratios and the common equity tier 1 capital ratio (plus any potentially 
applicable countercyclical capital buffer).  Banking regulators would establish the minimum countercyclical capital 
buffer, which is initially set by banking regulators at zero, up to a maximum of 2.5% above the minimum ratios 
inclusive of the capital conservation buffer, under certain economic conditions.  As of January 1, 2019, the date that 
full implementation is required, and assuming no countercyclical buffer, the minimum Basel III capital ratios, 
including the capital conservation buffer, will be 8.5% for tier 1 risk-based capital, 10.5% for total risk-based capital, 
and 7% for common equity tier 1 capital, in order for us to make capital distributions and discretionary bonus 
payments without limitation.  Each of these Basel III ratios is calculated differently under the Basel III final rule than 
those similar ratios calculated under Basel I, and therefore these Basel III ratios are not comparable with the Basel I 
ratios presented earlier in the “Regulatory Capital” section.

The Basel III final rule provides for two frameworks: the “standardized” approach, intended to replace Basel I, 

and the “advanced” approach, applicable to advanced approaches banking organizations, like State Street, as 
originally defined under Basel II.  Once phased in, the Basel III final rule will change the manner in which our 
regulatory capital ratios are calculated, will reduce our calculated regulatory capital, and, as noted above, will 
increase the minimum regulatory capital that we will be required to maintain. Under the Basel III final rule, we will be 
subject to the more stringent of our regulatory capital ratios calculated under the standardized approach and those 
calculated under the advanced approach in the assessment of our capital adequacy under the prompt corrective 
action framework.

Provisions of the Basel III final rule will become effective under a transition timetable which began on January 
1, 2014.  These provisions will supersede or modify corresponding elements of the Basel I and Basel II risk-based 
and leverage capital requirements and prompt corrective action framework.  The requirement for the capital 
conservation buffer will be phased in beginning on January 1, 2016, with full implementation by January 1, 2019.

The timing of application of the provisions of the Basel III final rule related to the calculation of risk-weighted 

assets under the advanced approach will depend on State Street's completion of a required qualification, or parallel 
run, period.  During its qualification period, State Street must demonstrate that it complies with the related Basel III 
requirements to the satisfaction of the Federal Reserve.  The calculation of risk-weighted assets under the Basel III 
standardized approach will become effective on January 1, 2015.

On February 21, 2014, we were notified by the Federal Reserve that we have completed our parallel run 

period and will be required to begin using the advanced approaches framework as provided in the Federal 
Reserve's July 2013 Basel III final rule in the determination of our risk-based capital requirements.  Pursuant to this 
notification, we will use the advanced approaches framework to calculate and publicly disclose our risk-based 
capital ratios beginning with the second quarter of 2014.  Under the July 2013 Basel III final rule, we must meet the 
minimum risk-based capital ratios under both the advanced approaches and generally applicable risk-based capital 
frameworks in Basel III and Basel I, respectively.     

Estimated Basel III Tier 1 Common Ratio

As described above, the Basel III final rule adds a requirement for a minimum common equity tier 1 capital 

ratio, or tier 1 common ratio.  The tier 1 common ratio is a measurement of capital representing tier 1 capital, 
reduced by the deduction of “non-common elements,” such as trust preferred capital securities and preferred stock, 
divided by total risk-weighted assets.  The Basel I tier 1 common ratio is used by regulators and by management to 
monitor and assess State Street's capital position, both individually and relative to other financial institutions, and 
management believes it may be of interest to investors.

The following table presents our tier 1 common ratio as of December 31, 2013, calculated using Basel I 

standards, and our estimated tier 1 common ratios as of December 31, 2013, calculated in conformity with the 
Basel III final rule under both the standardized approach and the advanced approach.  These estimated Basel III tier 
1 common ratios are preliminary, reflect tier 1 common equity calculated under the Basel III final rule as applicable 
on its January 1, 2014 effective date, and are based on our present understanding of the final rule's impact.  As 

115

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

indicated above, under the Basel III final rule, the more stringent of the Basel III tier 1 common ratios calculated by 
us under the standardized and advanced approaches will apply in the assessment of our capital adequacy under 
the prompt corrective action framework.

December 31, 2013

(Dollars in millions)

Tier 1 capital

Less:

   Trust preferred capital securities

   Preferred stock

Plus:

   Other

Tier 1 common capital
Total risk-weighted assets 
Tier 1 common ratio

Minimum tier 1 common ratio requirement, assuming full
implementation on January 1, 2019

Capital conservation buffer, assuming full implementation on
January 1, 2019

Minimum tier 1 common ratio requirement, including capital 
conservation buffer, assuming full implementation on January 1, 
2019(3)

Currently 
Applicable 
Regulatory 
Requirements(1)
13,895

$

950

491

—

12,454

80,126

15.5%

$

$

Basel III Final Rule 
Standardized 
Approach 
(Estimated)(2)

Basel III Final Rule 
Advanced 
Approach                               

(Estimated)(2)

$

$

$

13,216

$

13,216

475

491

87

475

491

87

12,337

121,562

$

$

10.1%

12,337

104,919

11.8%

4.5

2.5

7.0

4.5

2.5

7.0

(1)  Using Basel I standards, the tier 1 common ratio was calculated by dividing (a) tier 1 risk-based capital, calculated in conformity with Basel I, less non-
common elements including qualifying trust preferred capital securities and qualifying perpetual preferred stock, or tier 1 common capital, by (b) total 
risk-weighted assets, calculated in conformity with Basel I.  

(2)  As of December 31, 2013, for purposes of the calculations in conformity with the Basel III final rule, capital and total risk-weighted assets under both the 
standardized approach and the advanced approach were calculated using our estimates, based on the provisions of the final rule expected to affect 
capital in 2014.  The tier 1 common ratio was calculated by dividing (a) tier 1 common capital, as described in footnote (1), but with tier 1 risk-based 
capital calculated in conformity with the final rule, by (b) total risk-weighted assets, calculated in conformity with the Basel III final rule.  These estimated 
Basel III tier 1 common ratios are preliminary, reflect tier 1 common equity calculated under the Basel III final rule as applicable on its January 1, 2014 
effective date, and are based on our present understanding of the final rule's impact.  

•  Under both the standardized and advanced approaches, tier 1 risk-based capital decreased by $679 million, as a result of applying the estimated 

effect of the Basel III final rule to Basel I tier 1 risk-based capital of $13.90 billion as of December 31, 2013.  

•  Under both the standardized and advanced approaches, estimated tier 1 common capital used in the calculation of the tier 1 common ratio was 

$12.34 billion, reflecting the adjustments to Basel I tier 1 risk-based capital described in the first bullet above.  Tier 1 common capital used in the 
calculation was therefore calculated as adjusted tier 1 risk-based capital of $13.22 billion less non-common elements of capital, composed of trust 
preferred capital securities of $475 million, preferred stock of $491 million, and other adjustments of $87 million as of December 31, 2013, 
resulting in estimated tier 1 common capital of $12.34 billion.  As of December 31, 2013, there was no qualifying minority interest in subsidiaries.  

•  Under the standardized approach, total risk-weighted assets used in the calculation of the estimated tier 1 common ratio increased by $41.44 

billion as a result of applying the provisions of the Basel III final rule to Basel I total risk-weighted assets of $80.13 billion as of December 31, 2013. 
Under the advanced approach, total risk-weighted assets used in the calculation of the estimated tier 1 common ratio increased by $24.79 billion 
as a result of applying the provisions of the final rule to Basel I total risk-weighted assets of $80.13 billion as of December 31, 2013.  

    The primary differences between total risk-weighted assets under Basel I and total risk-weighted assets under the Basel III final rule include the 

following: under Basel I, credit risk is quantified using pre-determined risk weights and asset classes, and in part, uses external credit ratings, while the 
Basel III final rule, specifically the standardized and advanced approaches, introduces a broader range of pre-determined risk weights and asset 
classes, uses certain alternatives to external credit ratings, includes additional adjustments for operational risk (under the advanced approach) and 
counterparty credit risk, and revises the treatment of equity exposures.  In particular, asset securitization exposures receive higher risk weights under 
both the standardized and advanced approaches in the Basel III final rule compared to Basel I.

(3)  The minimum tier 1 common ratio requirement does not reflect the countercyclical capital buffer under the Basel III final rule, or the capital buffer for 
global systemically important banks prescribed by the Basel Committee (refer to “Systemically Important Banks” below); such countercyclical capital 
buffer, which is initially set at zero, would be established by banking regulators under certain economic conditions, and U.S. banking regulators have not 
yet issued a proposal to implement the prescribed capital buffer for systemically important financial institutions.  

The estimated Basel III tier 1 common ratio as of December 31, 2013 presented above, calculated under the 

advanced approach in conformity with the Basel III final rule, reflects calculations and determinations with respect to 
our capital and related matters as of December 31, 2013, based on State Street and external data, quantitative 
formulae, statistical models, historical correlations and assumptions, collectively referred to as “advanced systems,” 
in effect and used by State Street for those purposes as of the time we filed this Form 10-K.  Significant components 
of these advanced systems involve the exercise of judgment by us and our regulators, and our advanced systems 

116

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

may not accurately represent or calculate the scenarios, circumstances, outputs or other results for which they are 
designed or intended.  

Due to the influence of changes in these advanced systems, whether resulting from changes in data inputs, 

regulation or regulatory supervision or interpretation, State Street-specific or market activities or experiences or 
other updates or factors, we expect that our advanced systems and our capital ratios calculated in conformity with 
the Basel III final rule will change and may be volatile over time, and that those latter changes or volatility could be 
material as calculated and measured from period to period.

Impact of Basel III Final Rule

Our current assessment of the implications of the Basel III final rule indicates a potential impact which could be 

material to our businesses and our profitability, as well as to our regulatory capital ratios.  One significant provision 
in the final rule would require us to apply the “Simplified Supervisory Formula Approach,” referred to as the SSFA, in 
the risk-weighting of asset securitization exposures, such as asset-backed securities, carried in our investment 
securities portfolio.  The approach required by Basel II utilizes the ratings-based approach, under which external 
credit ratings are used to risk-weight such exposures.  The Dodd-Frank Act prohibits the use of external credit 
ratings in the risk-weighting of asset securitization exposures.  Currently, our investment portfolio contains 
significant holdings of mortgage- and asset-backed securities that are highly rated by credit rating agencies, but for 
which the SSFA would apply higher regulatory risk weights compared to the approach required by Basel I and Basel 
II.  In contrast, certain of our securities with lower credit ratings would receive lower regulatory risk weights if the 
SSFA were applied.

Based on the composition of our investment portfolio with respect to the types of securities and related 
external credit ratings as of December 31, 2013, our application of the SSFA would materially increase our total 
regulatory risk-weighted assets relative to those calculated in conformity with Basel I, and correspondingly decrease 
our regulatory risk-based capital ratios relative to those calculated in conformity with Basel I; as a result, we are re-
evaluating the composition of our investment portfolio in order to maintain an investment strategy appropriately 
aligned with our maintenance of an appropriate level of regulatory capital.  Depending on future market conditions, 
this re-evaluation could result in the reinvestment of our portfolio securities into different types of investments, which 
could materially affect our consolidated results of operations by reducing our net interest revenue.

Certain of the provisions in the Basel III final rule, including the requirement to apply the SSFA, became 

effective beginning on January 1, 2014 under the advanced approach, although certain provisions will be 
implemented, in whole or in part, in later periods.  As such, a significant number of the securities currently held in 
our investment portfolio that are highly rated by credit agencies are expected to mature or pay down over time, and 
we would currently anticipate replacing those securities pursuant to our reinvestment program in a manner that 
would seek to manage our risk appetite, our return objectives and our levels of regulatory capital.  As a result of our 
balance sheet management efforts, all else being equal, we would anticipate being able to significantly offset the 
impact of application of the SSFA on our total regulatory risk-weighted assets and our regulatory risk-based capital 
ratios.

In addition, the qualification of trust preferred capital securities as tier 1 capital will be phased out over a two-

year period which began on January 1, 2014 and will end on January 1, 2016, and subsequently, the qualification of 
these securities as tier 2 capital will be phased out over a multi-year transition period beginning on January 1, 2016.  
We had trust preferred capital securities of $950 million outstanding as of December 31, 2013.

There remains considerable uncertainty with respect to multiple provisions of the Basel III final rule, and the 
timing and manner in which they will be applied to us.  Models implemented under the Basel III final rule, particularly 
those implementing the advanced approach, remain subject to regulatory review and approval.  The full effects of 
the Basel III final rule on State Street and State Street Bank are therefore subject to further evaluation and also to 
further regulatory guidance, action or rule-making.  In general, we expect to be held to the most stringent of the 
various provisions in the Basel III final rule; however, we anticipate that we will be able to comply with the relevant 
Basel III regulatory capital and liquidity requirements when and as applied to us.

117

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

Supplementary Leverage Ratio Framework

In July 2013, U.S. banking regulators jointly issued a Notice of Proposed Rulemaking, or NPR, which proposes 

to enhance leverage ratio standards for the largest, most systemically significant U.S. banking organizations.  The 
July 2013 NPR applies to any U.S. top-tier bank holding company with at least $700 billion in consolidated total 
assets or at least $10 trillion in total assets under custody, referred to as a covered bank holding company, and any 
insured depository institution subsidiary of such bank holding company.  We expect the standards to apply to State 
Street and State Street Bank based on our total assets under custody.

Under Basel I, the tier 1 leverage ratio is calculated by dividing tier 1 capital by adjusted quarterly average 

assets.  While Basel II did not incorporate a leverage ratio, the Basel III final rule provides for a leverage ratio 
similar to Basel I, as well as a supplementary leverage ratio for advanced approaches banking organizations. This 
supplementary leverage ratio adds certain off-balance sheet exposures, such as those related to derivative 
contracts and unfunded lending commitments, to the denominator of the ratio calculation.

Under the July 2013 NPR, covered bank holding companies would be required to maintain a supplementary 
tier 1 leverage ratio of at least 5%, which is 2% above the similar minimum Basel III supplementary tier 1 leverage 
ratio of 3% described earlier in this section.  Failure to exceed the 5% supplementary tier 1 leverage ratio would 
subject covered bank holding companies to restrictions on capital distributions and discretionary bonus payments.  
In addition to the leverage buffer for covered bank holding companies, the July 2013 NPR would require insured 
depository institution subsidiaries of covered bank holding companies, like State Street Bank, to maintain a 6% 
supplementary tier 1 leverage ratio to be considered “well capitalized.”  State Street is one of eight large U.S. 
banking organizations to which the July 2013 NPR would apply, if finalized as currently proposed.  The July 2013 
NPR would not apply to all banking organizations with which we compete.  If finalized as currently proposed, the 
new supplementary tier 1 leverage ratio requirements will be effective beginning on January 1, 2018.  The July 2013 
NPR is a proposed rule, and remains subject to interpretation, regulatory guidance, industry and other comment 
and issuance in the form of a final rule.

In January 2014, the Basel Committee finalized its revisions to the denominator of the Basel III supplementary 

tier 1 leverage ratio.  The revised denominator differs from the denominator of the supplementary leverage ratio in 
the July 2013 NPR and the Basel III final rule in several important respects that could adversely affect the 
calculation of our supplementary tier 1 leverage ratio, including the treatment of derivative contracts, securities 
financing transactions and certain off-balance sheet exposures.  U.S. banking regulators may issue rules to 
implement these revisions.  

Systemically Important Banks

We meet the criteria of a large bank holding company subject to enhanced supervision and prudential 

standards, commonly referred to as a “systemically important financial institution,” or SIFI, and we are one among a 
group of 29 institutions worldwide that have been identified by the Financial Stability Board, or FSB, and the Basel 
Committee as “global systemically important banks,” or G-SIBs.  Our designation as a G-SIB will require us to 
maintain an additional capital buffer, ranging between 1% and 2.5%, above the Basel III minimum common equity 
tier 1 capital ratio of 4.5%, based on a number of factors, as evaluated by banking regulators.  Factors in this 
evaluation will include our size, interconnectedness, substitutability, complexity and cross-jurisdictional activities.  In 
November 2013, the FSB maintained their designation of us as a category-1 organization, with a capital surcharge 
of 1%, although this designation and the associated additional capital buffer are subject to change.  U.S. banking 
regulators have not yet issued a proposal to implement the G-SIB capital surcharge.

We expect these additional capital requirements for G-SIBs to be phased in beginning on January 1, 2016, 

with full implementation by January 1, 2019.  Assuming completion of the phase-in period for the capital 
conservation buffer, and no countercyclical buffer, the minimum capital ratios as of January 1, 2019, including the 
capital conservation buffer and G-SIB capital surcharge, would be 9.5% for tier 1 risk-based capital, 11.5% for total 
risk-based capital, and 8% for common equity tier 1 capital, in order for State Street to make capital distributions 
and discretionary bonus payments without limitation.  Not all of our competitors have similarly been designated as 
systemically important, and therefore some of our competitors may not be subject to the same additional capital 
requirements.

Economic Capital

We define economic capital as the capital required to protect holders of our senior debt, and obligations higher 

in priority, against unexpected economic losses over a one-year period.  Economic capital usage is one of several 
measures used by management and our Board to assess the adequacy of our capital levels in relation to State 
Street's risk profile.  Due to the evolving nature of quantification techniques, we expect to periodically refine the 

118

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

methodologies, assumptions, and information used to estimate our economic capital requirements, which could 
result in a different amount of capital needed to support our business activities.

We quantify economic capital requirements for the risks inherent in our business activities and group them into 

categories that we broadly define for these purposes as follows:

•  Market risk: the risk of adverse financial impact due to fluctuations in market prices, primarily as they relate 

to our trading activities; 

• 

Interest-rate risk: the risk of loss in non-trading asset-and-liability management positions, primarily the 
impact of adverse movements in interest rates on the repricing mismatches that exist between the assets 
and liabilities carried in our consolidated statement of condition; 

•  Credit risk: the risk of loss that may result from the default or downgrade of a borrower or counterparty; 

•  Operational risk: the risk of loss from inadequate or failed internal processes and systems, human error, or 

from external events, which is generally consistent with the Basel II definition; and 

•  Business risk: the risk of negative earnings resulting from adverse changes in business factors, including 
changes in the competitive environment, changes in the operational economics of our business activities, 
and the effect of strategic and reputational risks. 

OFF-BALANCE SHEET ARRANGEMENTS

In the normal course of our business, we hold assets under custody and administration and assets under 
management in a custodial or fiduciary capacity for our clients, and, in conformity with GAAP, we do not record 
these assets in our consolidated statement of condition. Similarly, collateral funds associated with our securities 
finance activities are held by us as agent; therefore, we do not record these assets in our consolidated statement of 
condition.

On behalf of clients enrolled in our securities lending program, we lend securities to banks, broker/dealers and 

other institutions. In most circumstances, we indemnify our clients for the fair market value of those securities 
against a failure of the borrower to return such securities. Though these transactions are collateralized, the 
substantial volume of these activities necessitates detailed credit-based underwriting and monitoring processes. 
The aggregate amount of indemnified securities on loan totaled $320.08 billion as of December 31, 2013, compared 
to $302.34 billion as of December 31, 2012. We require the borrower to provide collateral in an amount equal to or 
in excess of 100% of the fair market value of the securities borrowed. We hold the collateral received in connection 
with these securities lending services as agent, and the collateral is not recorded in our consolidated statement of 
condition. We revalue the securities on loan and the collateral daily to determine if additional collateral is necessary 
or if excess collateral is required to be returned to the borrower.  We held, as agent, cash and securities totaling 
$331.73 billion and $312.22 billion as collateral for indemnified securities on loan as of December 31, 2013 and 
December 31, 2012, respectively. 

The cash collateral held by us as agent is invested on behalf of our clients. In certain cases, the cash collateral 

is invested in third-party repurchase agreements, for which we indemnify the client against loss of the principal 
invested. We require the counterparty to the indemnified repurchase agreement to provide collateral in an amount 
equal to or in excess of 100% of the amount of the repurchase agreement. In our role as agent, the indemnified 
repurchase agreements and the related collateral held by us are not recorded in our consolidated statement of 
condition. Of the collateral of $331.73 billion as of December 31, 2013 and $312.22 billion as of December 31, 2012 
referenced above, $85.37 billion as of December 31, 2013 and $80.22 billion as of December 31, 2012 was 
invested in indemnified repurchase agreements. We or our agents held $91.10 billion and $85.41 billion as collateral 
for indemnified investments in repurchase agreements as of December 31, 2013 and December 31, 2012, 
respectively.  

Additional information about our securities finance activities and other off-balance sheet arrangements is 
provided in notes 11 and 16 to the consolidated financial statements included under Item 8 of this Form 10-K.

SIGNIFICANT ACCOUNTING ESTIMATES

Our consolidated financial statements are prepared in conformity with GAAP, and we apply accounting policies 

that affect the determination of amounts reported in these consolidated financial statements. Our significant 
accounting policies are described in note 1 to the consolidated financial statements included under Item 8 of this 
Form 10-K. 

119

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

The majority of the accounting policies described in note 1 do not involve difficult, subjective or complex 

judgments or estimates in their application, or the variability of the estimates is not material to our consolidated 
financial statements. However, certain of these accounting policies, by their nature, require management to make 
judgments, involving significant estimates and assumptions, about the effects of matters that are inherently 
uncertain. These estimates and assumptions are based on information available as of the date of the consolidated 
financial statements, and changes in this information over time could materially affect the amounts of assets, 
liabilities, equity, revenue and expenses reported in subsequent consolidated financial statements. 

Based on the sensitivity of reported financial statement amounts to the underlying estimates and assumptions, 

the relatively more significant accounting policies applied by State Street have been identified by management as 
those associated with recurring fair-value measurements, other-than-temporary impairment of investment securities 
and impairment of goodwill and other intangible assets. These accounting policies require the most subjective or 
complex judgments, and underlying estimates and assumptions could be most subject to revision as new 
information becomes available. An understanding of the judgments, estimates and assumptions underlying these 
accounting policies is essential in order to understand our reported consolidated results of operations and financial 
condition. 

The following is a brief discussion of the above-mentioned significant accounting estimates. Management of 

State Street has discussed these significant accounting estimates with the E&A Committee of the Board. 

Fair-Value Measurements 

We carry certain of our financial assets and liabilities at fair value in our consolidated financial statements on a 
recurring basis, including trading account assets, investment securities available for sale and derivative instruments. 

As discussed in further detail below, changes in the fair value of these financial assets and liabilities are 
recorded either as components of our consolidated statement of income, or as components of other comprehensive 
income within shareholders' equity in our consolidated statement of condition. In addition to those financial assets 
and liabilities that we carry at fair value in our consolidated financial statements on a recurring basis, we estimate 
the fair values of other financial assets and liabilities that we carry at amortized cost in our consolidated statement 
of condition, and we disclose these fair value estimates in the notes to our consolidated financial statements. We 
estimate the fair values of these financial assets and liabilities using the definition of fair value described below. 

As of December 31, 2013, approximately $105.59 billion of our financial assets and approximately $6.36 billion 

of our financial liabilities were carried at fair value on a recurring basis, compared to $114.94 billion and $5.43 
billion, respectively, as of December 31, 2012. The amounts as of December 31, 2013 represented approximately 
43% of our consolidated total assets and approximately 3% of our consolidated total liabilities, compared to 52% 
and 3%, respectively, as of December 31, 2012. The decrease in the relative percentage of consolidated total 
assets as of December 31, 2013 compared to 2012 mainly reflected a decline in the investment securities portfolio, 
generally associated with a lower level of purchases in 2013 compared to 2012, and an increase in interest-bearing 
deposits with banks, the result of the continued elevated level of client deposits.  Additional information with respect 
to the assets and liabilities carried by us at fair value on a recurring basis is provided in note 3 to the consolidated 
financial statements included under Item 8 of this Form 10-K. 

GAAP defines fair value as the price that would be received to sell an asset or paid to transfer a liability in the 
principal or most advantageous market for an asset or liability in an orderly transaction between market participants 
on the measurement date. When we measure fair value for our financial assets and liabilities, we consider the 
principal or the most advantageous market in which we would transact; we also consider assumptions that market 
participants would use when pricing the asset or liability. When possible, we look to active and observable markets 
to measure the fair value of identical, or similar, financial assets and liabilities. When identical financial assets and 
liabilities are not traded in active markets, we look to market-observable data for similar assets and liabilities. In 
some instances, certain assets and liabilities are not actively traded in observable markets; as a result, we use 
alternate valuation techniques to measure their fair value. 

We categorize the financial assets and liabilities that we carry at fair value in our consolidated statement of 
condition on a recurring basis based on a prescribed three-level valuation hierarchy. The hierarchy gives the highest 
priority to quoted prices in active markets for identical assets or liabilities (level 1) and the lowest priority to valuation 
methods using significant unobservable inputs (level 3). As of December 31, 2013, including the effect of netting, we 
categorized less than 1% of our financial assets carried at fair value in level 1, approximately 92% of our financial 
assets carried at fair value in level 2, and approximately 7% of our financial assets carried at fair value in level 3 of 
the fair value hierarchy.  As of December 31, 2013, on the same basis, we categorized approximately 1% of our 

120

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

financial liabilities carried at fair value in level 1, approximately 98% of our financial liabilities carried at fair value in 
level 2, and approximately 1% of our financial liabilities carried at fair value in level 3 of the fair value hierarchy.   

The assets categorized in level 1 were substantially composed of trading account assets.  Fair value for these 
securities was measured by management using unadjusted quoted prices in active markets for identical securities. 

The assets categorized in level 2 were composed of investment securities available for sale and derivative 
instruments.  Fair value for the investment securities was measured by management primarily using information 
obtained from independent third parties. Information obtained from third parties is subject to review by management 
as part of a validation process. Management utilizes a process to verify the information provided, including an 
understanding of underlying assumptions and the level of market-participant information used to support those 
assumptions. In addition, management compares significant assumptions used by third parties to available market 
information. Such information may include known trades or, to the extent that trading activity is limited, comparisons 
to market research information pertaining to credit expectations, execution prices and the timing of cash flows, and 
where information is available, back-testing. 

The derivative instruments categorized in level 2 predominantly represented foreign exchange and interest-
rate contracts used in our trading activities, for which fair value was measured by management using discounted 
cash flow techniques, with inputs consisting of observable spot and forward points, as well as observable interest 
rate curves. 

The substantial majority of our financial assets categorized in level 3 were composed of asset-backed and 
mortgage-backed securities available for sale. Level-3 assets also included foreign exchange derivative contracts.  
The aggregate fair value of our financial assets and liabilities categorized in level 3 as of December 31, 2013 
compared to December 31, 2012 increased approximately 7%, primarily the result of new purchases of asset-
backed and non-U.S. debt securities. 

With respect to derivative instruments, we evaluated the impact on valuation of the credit risk of our 

counterparties and of our own credit. We considered such factors as the market-based probability of default by us 
and our counterparties, and our current and expected potential future net exposures by remaining maturities, in 
determining the appropriate measurements of fair value.  Valuation adjustments associated with derivative 
instruments were not significant to our consolidated financial condition in 2013, 2012 or 2011. 

Other-Than-Temporary Impairment of Investment Securities

Our portfolio of fixed-income investment securities constitutes a significant portion of the assets carried in our 
consolidated statement of condition.  GAAP requires the use of expected future cash flows to evaluate other-than-
temporary impairment of these investment securities.  The amount and timing of these expected future cash flows 
are significant estimates used in our assessment of other-than-temporary impairment.  Additional information with 
respect to management's assessment of other-than-temporary impairment is provided in note 4 to the consolidated 
financial statements included under Item 8 of this Form 10-K. 

Expectations of defaults and prepayments are the most significant assumptions underlying our estimates of 
future cash flows. In determining these estimates, management relies on relevant and reliable information, including 
but not limited to deal structure, including optional and mandatory calls, market interest-rate curves, industry 
standard asset-class-specific prepayment models, recent prepayment history, independent credit ratings, and recent 
actual and projected credit losses. Management considers this information based on its relevance and uses its best 
judgment in order to determine its assumptions for underlying cash-flow expectations and resulting estimates. 
Management reviews its underlying assumptions and develops expected future cash-flow estimates at least 
quarterly. Additional detail with respect to the sensitivity of these default and prepayment assumptions is provided 
under “Financial Condition - Investment Securities” in this Management's Discussion and Analysis. 

Impairment of Goodwill and Other Intangible Assets 

Goodwill represents the excess of the cost of an acquisition over the fair value of the net tangible and other 

intangible assets acquired. Other intangible assets represent purchased assets that can be distinguished from 
goodwill because of contractual rights or because the asset can be exchanged on its own or in combination with a 
related contract, asset or liability.  Goodwill is not amortized, while other intangible assets are amortized over their 
estimated useful lives. Substantially all of the goodwill and other intangible assets recorded in our consolidated 
statement of condition have resulted from business acquisitions by our Investment Servicing line of business, with 
the remainder associated with our Investment Management line of business. 

Goodwill is ultimately supported by revenue from our Investment Servicing and Investment Management lines 

of business.  A decline in earnings as a result of a lack of growth, or our inability to deliver cost-effective services 

121

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS (Continued)

over sustained periods, could lead to a perceived impairment of goodwill, which would be evaluated and, if 
necessary, be recorded as a write-down of the reported amount of goodwill through a charge to other expenses in 
our consolidated statement of income. 

On an annual basis, or more frequently if circumstances arise, management reviews goodwill and evaluates 
events or other developments that may indicate impairment of the carrying amount. We perform this evaluation at 
the reporting unit level, which is one level below our two major lines of business. The evaluation methodology for 
potential impairment is inherently complex and involves significant management judgment in the use of estimates 
and assumptions. 

We evaluate goodwill for impairment using a two-step process. First, we compare the aggregate fair value of 

the reporting unit to its carrying amount, including goodwill. If the fair value exceeds the carrying amount, no 
impairment exists. If the carrying amount of the reporting unit exceeds the fair value, then we compare the “implied” 
fair value of the reporting unit's goodwill to its carrying amount. If the carrying amount of the goodwill exceeds the 
implied fair value, then goodwill impairment is recognized by writing the goodwill down to the implied fair value. The 
implied fair value of the goodwill is determined by allocating the fair value of the reporting unit to all of the assets 
and liabilities of that unit, as if the unit had been acquired in a business combination and the overall fair value of the 
unit was the purchase price. 

To determine the aggregate fair value of the reporting unit being evaluated for goodwill impairment, we use one 

of two principal methodologies: a market approach, based on a comparison of the reporting unit to publicly-traded 
companies in similar lines of business; or an income approach, based on the value of the cash flows that the 
business can be expected to generate in the future. 

Events that may indicate impairment include significant or adverse changes in the business, economic or 
political climate; an adverse action or assessment by a regulator; unanticipated competition; and a more-likely-than-
not expectation that we will sell or otherwise dispose of a business to which the goodwill or other intangible assets 
relate. Additional information about goodwill and other intangible assets, including information by line of business, is 
provided in note 6 to the consolidated financial statements included under Item 8 of this Form 10-K. 

Our evaluation of goodwill and other intangible assets indicated that no significant impairment occurred in 
2013, 2012 or 2011. Goodwill and other intangible assets recorded in our consolidated statement of condition as of 
December 31, 2013 totaled approximately $6.04 billion and $2.36 billion, respectively, compared to $5.98 billion and 
$2.54 billion, respectively, as of December 31, 2012.

RECENT ACCOUNTING DEVELOPMENTS

Information with respect to recent accounting developments is provided in note 1 to the consolidated financial 

statements included under Item 8 of this Form 10-K.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information provided under “Financial Condition - Risk Management - Market Risk” in Management’s 

Discussion and Analysis, included under Item 7 of this Form 10-K, is incorporated by reference herein.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Additional information about restrictions on the transfer of funds from State Street Bank to the parent company 

is provided under Item 5, and in “Financial Condition - Capital” in Management’s Discussion and Analysis included 
under Item 7, of this Form 10-K.

122

Report of Independent Registered Public Accounting Firm

THE SHAREHOLDERS AND BOARD OF DIRECTORS OF
STATE STREET CORPORATION

We have audited the accompanying consolidated statement of condition of State Street Corporation (the 

“Corporation”) as of December 31, 2013 and 2012, and the related consolidated statements of income, 
comprehensive income, changes in shareholders' equity, and cash flows for each of the three years in the period 
ended December 31, 2013. These financial statements are the responsibility of the Corporation's management. Our 
responsibility is to express an opinion on these financial statements based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight 
Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance 
about whether the financial statements are free of material misstatement. An audit includes examining, on a test 
basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes 
assessing the accounting principles used and significant estimates made by management, as well as evaluating the 
overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the financial statements referred to above present fairly, in all material respects, the 

consolidated financial position of State Street Corporation at December 31, 2013 and 2012, and the consolidated 
results of its operations and its cash flows for each of the three years in the period ended December 31, 2013, in 
conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 

(United States), State Street Corporation's internal control over financial reporting as of December 31, 2013, based 
on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (1992 framework) and our report dated February 21, 2014 expressed 
an unqualified opinion thereon. 

/s/ Ernst & Young LLP 

Boston, Massachusetts 
February 21, 2014 

123

 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
CONSOLIDATED FINANCIAL STATEMENTS

Consolidated Statement of Income

Years Ended December 31,

(Dollars in millions, except per share amounts)

Fee revenue:

Servicing fees

Management fees

Trading services

Securities finance

Processing fees and other

Total fee revenue

Net interest revenue:

Interest revenue

Interest expense

Net interest revenue

Gains (losses) related to investment securities, net:

Net gains (losses) from sales of available-for-sale securities

Losses from other-than-temporary impairment

Losses reclassified (from) to other comprehensive income

Gains (losses) related to investment securities, net

Total revenue

Provision for loan losses

Expenses:

Compensation and employee benefits

Information systems and communications

Transaction processing services

Occupancy

Claims resolution
Acquisition and restructuring costs

Professional services

Amortization of other intangible assets

Other

Total expenses

Income before income tax expense

Income tax expense

Net income

Net income available to common shareholders

Earnings per common share:
Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

Cash dividends declared per common share

2013

2012

2011

$

4,819

$

4,414

$

4,382

1,106

1,061

359

245

993

1,010

405

266

917

1,220

378

297

7,590

7,088

7,194

2,714

411

2,303

3,014

476

2,538

14

(21)

(2)

(9)

55

(53)

21

23

9,884

9,649

6

(3)

2,946

613

2,333

140

(123)

50

67

9,594

—

3,800

3,837

3,820

935

733

467

—

104

392

214

547

7,192

2,686

550

2,136

2,102

4.71

4.62

$

$

$

$

844

702

470

(362)

225

381

198

591

6,886

2,766

705

2,061

2,019

4.25

4.20

$

$

$

$

776

732

455

—

269

347

200

459

7,058

2,536

616

1,920

1,882

3.82

3.79

$

$

$

$

446,245

474,458

492,598

455,155

481,129

496,072

$

1.04

$

.96

$

.72

The accompanying notes are an integral part of these consolidated financial statements.

124

Consolidated Statement of Comprehensive Income

Years Ended December 31,

(In millions)

Net income

Other comprehensive income (loss), net of related taxes:

Foreign currency translation, net of related taxes of $(20), $45 and $68, respectively

Change in net unrealized losses on available-for-sale securities, net of reclassification
adjustment and net of related taxes of $(521), $469 and $242, respectively

Change in net unrealized gains (losses) on available-for-sale securities designated in fair
value hedges, net of related taxes of $56, $17 and $(49), respectively

Other-than-temporary impairment on held-to-maturity securities related to factors other
than credit, net of related taxes of $11, $13 and $15, respectively

Change in net unrealized losses on cash flow hedges, net of related taxes of $62, $52 and
$3, respectively

Change in net unrealized losses on retirement plans, net of related taxes of $71, $(36) and
$(15), respectively

Other comprehensive income (loss)

Total comprehensive income

2013

2012

2011

$

2,136

$

2,061

$

1,920

95

(826)

86

18

92

80

134

798

27

21

74

(35)

(455)

1,019

(216)

328

(75)

25

6

(38)

30

$

1,681

$

3,080

$

1,950

The accompanying notes are an integral part of these consolidated financial statements.

125

Consolidated Statement of Condition

As of December 31,

(Dollars in millions, except per share amounts)
Assets:

Cash and due from banks

Interest-bearing deposits with banks

Securities purchased under resale agreements

Trading account assets

Investment securities available for sale

Investment securities held to maturity (fair value of $17,560 and $11,661)

Loans and leases (less allowance for losses of $28 and $22)

Premises and equipment (net of accumulated depreciation of $4,417 and $4,037)
Accrued interest and fees receivable

Goodwill

Other intangible assets

Other assets

Total assets

Liabilities:
Deposits:

Noninterest-bearing

Interest-bearing—U.S.

Interest-bearing—non-U.S.

Total deposits

Securities sold under repurchase agreements

Federal funds purchased

Other short-term borrowings

Accrued expenses and other liabilities

Long-term debt

Total liabilities

Commitments, guarantees and contingencies (note 11)

Shareholders’ equity:

Preferred stock, no par, 3,500,000 shares authorized:

Series C, 5,000 shares issued and outstanding

Common stock, $1 par, 750,000,000 shares authorized:

503,882,841 and 503,900,268 shares issued

Surplus

Retained earnings

Accumulated other comprehensive income (loss)

Treasury stock, at cost (69,754,255 and 45,238,208 shares)
Total shareholders’ equity

Total liabilities and shareholders’ equity

2013

2012

$

3,220

$

64,257

6,230

843

99,174

17,740

13,458

1,860

2,123

6,036

2,360

2,590

50,763

5,016

637

109,682

11,379

12,285

1,728

1,970

5,977

2,539

25,990

18,016

$

243,291

$

222,582

$

65,614

$

13,392

103,262

182,268

7,953

19

3,780

19,194

9,699

44,445

19,201

100,535

164,181

8,006

399

4,502

17,196

7,429

222,913

201,713

491

489

504

9,776

13,395

(95)

(3,693)

20,378

504

9,667

11,751

360

(1,902)

20,869

$

243,291

$

222,582

The accompanying notes are an integral part of these consolidated financial statements.

126

 
Consolidated Statement of Changes in Shareholders' Equity

(Dollars in millions, except per share
amounts, shares in thousands)

PREFERRED
STOCK

COMMON STOCK

Shares

Amount

Surplus

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

TREASURY
STOCK

Shares

Amount

Total

Balance as of December 31, 2010

$

— 502,064

$

502

$ 9,356

$

8,634

$

(689)

420

$

(16) $17,787

500

Net income

Other comprehensive income

Preferred stock issued

Cash dividends declared:

Common stock - $.72 per share

Preferred stock

Common stock acquired

Common stock awards and options
exercised, including related taxes of $(14)

Other

30

1,920

(358)

(20)

1,902

2

223

(22)

16,313

(675)

(177)

(14)

10

1

1,920

30

500

(358)

(20)

(675)

235

(21)

Balance as of December 31, 2011

500

503,966

504

9,557

10,176

(659)

16,542

(680)

19,398

(500)

488

1

Net income

Other comprehensive income

Redemption of preferred stock

Preferred stock issued

Accretion of issuance costs

Cash dividends declared:

Common stock - $.96 per share

Preferred stock

Common stock acquired

Common stock awards and options
exercised, including related taxes of $(6)

Other

1,019

2,061

(1)

(456)

(29)

2,061

1,019

(500)

488

—

(456)

(29)

(66)

110

33,408

(1,440)

(1,440)

(4,693)

(19)

217

1

327

1

Balance at December 31, 2012

489

503,900

504

9,667

11,751

360

45,238

(1,902)

20,869

2

Net income

Other comprehensive loss

Accretion of issuance costs

Cash dividends declared:

Common stock - $1.04 per share

Preferred stock

Common stock acquired

Common stock awards and options
exercised, including income tax benefit of
$51

Other

(455)

2,136

(2)

(463)

(26)

2,136

(455)

—

(463)

(26)

31,237

(2,040)

(2,040)

(17)

113

(4)

(1)

(12)

(6,709)

249

362

(5)

Balance as of December 31, 2013

$

491

503,883

$

504

$ 9,776

$ 13,395

$

(95)

69,754

$(3,693) $20,378

The accompanying notes are an integral part of these consolidated financial statements.

127

Consolidated Statement of Cash Flows

Years Ended December 31,

(In millions)

Operating Activities:

Net income

Adjustments to reconcile net income to net cash (used in) provided by operating activities:

Deferred income tax expense

Amortization of other intangible assets

Other non-cash adjustments for depreciation, amortization and accretion, net

Losses (gains) related to investment securities, net

Change in trading account assets, net

Change in accrued interest and fees receivable, net

Change in collateral deposits, net

Change in unrealized (gains) losses on foreign exchange derivatives, net

Change in other assets, net

Change in trading liabilities, net

Change in accrued expenses and other liabilities, net

Other, net

Net cash (used in) provided by operating activities

Investing Activities:

Net (increase) decrease in interest-bearing deposits with banks

Net (increase) decrease in securities purchased under resale agreements

Proceeds from sales of available-for-sale securities

Proceeds from maturities of available-for-sale securities

Purchases of available-for-sale securities

Proceeds from maturities of held-to-maturity securities

Purchases of held-to-maturity securities

Net (increase) decrease in loans

Business acquisitions, net of cash acquired

Purchases of equity investments and other long-term assets

Divestitures

Purchases of premises and equipment

Other, net

Net cash used in investing activities

Financing Activities:

Net (decrease) increase in time deposits

Net increase (decrease) in all other deposits

Net decrease in short-term borrowings

Proceeds from issuance of long-term debt, net of issuance costs

Payments for long-term debt and obligations under capital leases

Proceeds from issuance of preferred stock

Proceeds from exercises of common stock options

Purchases of common stock

Repurchases of common stock for employee tax withholding

Payments for cash dividends

Net cash provided by financing activities

Net increase (decrease)

Cash and due from banks at beginning of period

Cash and due from banks at end of period

Supplemental disclosure:

Interest paid

Income taxes (refunded) paid, net

2013

2012

2011

$

2,136

$

2,061

$

1,920

112

214

461

9

(206)

(153)

(4,046)

(128)

(819)

—

113

333

225

198

291

(23)

70

(148)

(1,443)

982

(360)

—

(250)

324

(1,974)

1,927

(13,494)

(1,214)

10,261

37,529

(39,097)

2,080

(8,415)

(1,214)

—

(272)

18

(388)

121

8,123

2,029

5,399

44,375

(60,812)

3,176

(3,577)

(2,303)

(511)

(251)

—

(355)

116

218

200

218

(67)

(183)

(89)

817

(622)

1,269

(441)

(147)

281

3,374

(36,652)

(4,117)

16,272

44,810

(78,748)

3,653

(457)

1,638

(214)

(69)

—

(298)

287

(14,085)

(4,591)

(53,895)

(14,507)

32,594

(1,155)

2,485

(134)

—

121

(2,040)

(189)

(486)

16,689

630

2,590

7,627

(733)

(1,587)

998

(1,781)

488

53

(1,440)

(101)

(463)

3,061

397

2,193

3,220

$

2,590

$

(124)

59,066

(8,555)

1,986

(2,486)

500

49

(675)

(63)

(295)

49,403

(1,118)

3,311

2,193

$

416

406

516

$

(186)

611

305

$

$

The accompanying notes are an integral part of these consolidated financial statements.

128

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
Table of Contents

Note 1. Summary of Significant Accounting Policies

Note 2. Acquisitions

Note 3. Fair Value

Note 4. Investment Securities

Note 5. Loans and Leases

Note 6. Goodwill and Other Intangible Assets

Note 7. Other Assets

Note 8. Deposits

Note 9. Short-Term Borrowings

Note 10. Long-Term Debt

Note 11. Commitments, Guarantees and Contingencies

Note 12. Variable Interest Entities

Note 13. Shareholders’ Equity

Note 14. Equity-Based Compensation

Note 15. Regulatory Matters

Note 16. Derivative Financial Instruments

Note 17. Offsetting Arrangements

Note 18. Net Interest Revenue

Note 19. Employee Benefits

Note 20. Occupancy Expense and Information Systems and Commitment Expense

Note 21. Acquisition and Restructuring Costs

Note 22. Other Expenses

Note 23. Income Taxes

Note 24. Earnings Per Common Share

Note 25. Line of Business Information

Note 26. Non-U.S. Activities

Note 27. Parent Company Financial Statements

130

137

137

150

158

161

163

163

163

165

167

171

172

174

177

179

184

188

188

197

198

199

200

203

203

205

205

129

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1.    Summary of Significant Accounting Policies

The accounting and financial reporting policies of State Street Corporation conform to U.S. generally accepted 

accounting principles, referred to as GAAP. State Street Corporation, the parent company, is a financial holding 
company headquartered in Boston, Massachusetts. Unless otherwise indicated or unless the context requires 
otherwise, all references in these notes to consolidated financial statements to “State Street,” “we,” “us,” “our” or 
similar references mean State Street Corporation and its subsidiaries on a consolidated basis. Our principal banking 
subsidiary is State Street Bank and Trust Company, or State Street Bank.

We have two lines of business: 

Investment Servicing provides services for mutual funds, collective investment funds and other investment 

pools, corporate and public retirement plans, insurance companies, foundations and endowments worldwide. 
Products include custody; product- and participant-level accounting; daily pricing and administration; master trust 
and master custody; record-keeping; cash management; foreign exchange, brokerage and other trading services; 
securities finance; deposit and short-term investment facilities; loans and lease financing; investment manager and 
alternative investment manager operations outsourcing; and performance, risk and compliance analytics to support 
institutional investors. 

Investment Management, through State Street Global Advisors, or SSgA, provides a broad array of investment 

management, investment research and investment advisory services to corporations, public funds and other 
sophisticated investors.  SSgA offers strategies for managing financial assets, including passive and active, such as 
enhanced indexing, using quantitative and fundamental methods for both U.S. and global equities and fixed-income 
securities.  SSgA also offers exchange-traded funds, or ETFs, such as the SPDR® ETF brand.  

The preparation of consolidated financial statements in conformity with GAAP requires management to make 

estimates and assumptions in the application of certain of our significant accounting policies that may materially 
affect the reported amounts of assets, liabilities, equity, revenue and expenses. As a result of unanticipated events 
or circumstances, actual results could differ from those estimates. Amounts dependent on subjective or complex 
judgments in the application of accounting policies considered by management to be relatively more significant in 
this regard are those associated with our accounting for recurring fair-value measurements; other-than-temporary 
impairment of investment securities; and impairment of goodwill and other intangible assets. Among other effects, 
unanticipated events or circumstances could result in future impairment of investment securities, goodwill or other 
intangible assets.

Basis of Presentation:

Our consolidated financial statements include the accounts of the parent company and its majority- and wholly-

owned subsidiaries, including State Street Bank. All material inter-company transactions and balances have been 
eliminated. Certain previously reported amounts have been reclassified to conform to current-year presentation.

We consolidate subsidiaries in which we exercise control. Investments in unconsolidated subsidiaries, 

recorded in other assets, generally are accounted for under the equity method of accounting if we have the ability to 
exercise significant influence over the operations of the investee. For investments accounted for under the equity 
method, our share of income or loss is recorded in processing fees and other revenue in our consolidated statement 
of income. Investments not meeting the criteria for equity-method treatment are accounted for under the cost 
method of accounting.

Fair-Value Measurements:

We carry certain of our financial assets and liabilities at fair value on a recurring basis. These financial assets 
and liabilities are composed of trading account assets, investment securities available for sale and various types of 
derivative financial instruments. In addition, we measure certain assets, such as goodwill, investment securities held 
to maturity and other long-lived assets, at fair value on a non-recurring basis to evaluate those assets for potential 
impairment. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in 
an orderly transaction between market participants as of the measurement date.

We categorize our financial assets and liabilities into the following fair value hierarchy:

Level 1 – Financial assets and liabilities with values based on unadjusted quoted prices for identical assets or 

liabilities in an active market. Examples of level-1 financial instruments include active exchange-traded equity 
securities and certain U.S. government securities.

130

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Level 2 – Financial assets and liabilities with values based on quoted prices for similar assets and liabilities in 

active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially 
the full term of the asset or liability. Examples of level-2 financial instruments include various types of fixed-income 
investment securities and foreign exchange and interest-rate derivative instruments. Pricing models are utilized to 
measure fair value for certain financial assets and liabilities categorized in level 2.

Level 3 – Financial assets and liabilities with values based on prices or valuation techniques that require inputs 
that are both unobservable in the market and significant to the overall fair-value measurement. These inputs reflect 
management’s judgment about the assumptions that a market participant would use in pricing the asset or liability, 
and are based on the best available information, some of which is internally developed. Examples of level-3 
financial instruments include certain asset- and mortgage-backed securities and certain derivative instruments with 
little or no market activity and a resulting lack of price transparency.

When measuring fair value for financial assets and liabilities carried at fair value on a recurring basis, we 

consider the principal or most advantageous market in which we would transact and consider assumptions that 
market participants would use when pricing the asset or liability. When possible, we look to active and observable 
markets to price identical assets or liabilities. When identical assets and liabilities are not traded in active markets, 
we look to market observable data for similar assets and liabilities. Nevertheless, certain assets and liabilities are 
not actively traded in observable markets; in those instances, we use alternative valuation techniques to measure 
their fair value.

Foreign Currency Translation:

The assets and liabilities of our operations with functional currencies other than the U.S. dollar are translated 

at month-end exchange rates, and revenue and expenses are translated at rates that approximate average monthly 
exchange rates. Gains or losses from the translation of the net assets of subsidiaries with functional currencies 
other than the U.S. dollar, net of related taxes, are recorded in accumulated other comprehensive income, or AOCI, 
a component of shareholders’ equity.

Cash and Cash Equivalents:

For purposes of the consolidated statement of cash flows, cash and cash equivalents are defined as cash and 

due from banks.

Interest-Bearing Deposits with Banks:

Interest-bearing deposits with banks generally consist of highly liquid, short-term investments maintained at the 

Federal Reserve Bank and other non-U.S. central banks with original maturities at the time of purchase of one 
month or less.  

Securities Purchased Under Resale Agreements and Securities Sold Under Repurchase Agreements:

Securities purchased under resale agreements and sold under repurchase agreements are treated as 

collateralized financing transactions, and are recorded in our consolidated statement of condition at the amounts at 
which the securities will be subsequently resold or repurchased, plus accrued interest. Our policy is to take 
possession or control of securities underlying resale agreements either directly or through agent banks, allowing 
borrowers the right of collateral substitution and/or short-notice termination. We revalue these securities daily to 
determine if additional collateral is necessary from the borrower to protect us against credit exposure. We can use 
these securities as collateral for repurchase agreements. For securities sold under repurchase agreements 
collateralized by our investment securities portfolio, the dollar value of the securities remains in investment 
securities in our consolidated statement of condition. Where a master netting agreement exists or both parties are 
members of a common clearing organization, resale and repurchase agreements with the same counterparty or 
clearing house and maturity date are recorded on a net basis.

Investment Securities:

Investment securities held by us are classified as either trading account assets, investment securities available 

for sale or investment securities held to maturity at the time of purchase, based on management’s intent.

Generally, trading account assets are debt and equity securities purchased in connection with our trading 

activities and, as such, are expected to be sold in the near term. Our trading activities typically involve active and 
frequent buying and selling with the objective of generating profits on short-term movements. Securities available 
for sale are those securities that we intend to hold for an indefinite period of time. Available-for-sale securities 
include securities utilized as part of our asset-and-liability management activities that may be sold in response to 

131

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

changes in interest rates, prepayment risk, liquidity needs or other factors. Securities held to maturity are debt 
securities that management has the intent and the ability to hold to maturity.

Trading account assets are carried at fair value. Both realized and unrealized gains and losses on trading 

account assets are recorded in trading services revenue in our consolidated statement of income. Debt and 
marketable equity securities classified as available for sale are carried at fair value, and after-tax net unrealized 
gains and losses are recorded in AOCI. Gains or losses realized on sales of available-for-sale securities are 
computed using the specific identification method and are recorded in gains (losses) related to investment 
securities, net, in our consolidated statement of income. Securities held to maturity are carried at cost, adjusted for 
amortization of premiums and accretion of discounts.

We review the fair values of debt securities, and evaluate individual available-for-sale and held-to-maturity 
securities for impairment that may be deemed to be other than temporary, at least quarterly. For impaired securities 
that we plan to sell, or when it is more likely than not that we will be forced to sell the security, the impairment is 
deemed to be other than temporary and the security is written down to its fair value. Otherwise, we determine 
whether or not we expect to recover the entire amortized cost basis of the security, primarily by comparing the 
present value of expected future principal, interest and other contractual cash flows to the security’s amortized cost. 
Our evaluation of impairment of mortgage- and asset-backed securities incorporates detailed information with 
respect to underlying loan-level performance. Accordingly, the range of estimates pertaining to each collateral type 
reflects the unique characteristics of the underlying loans, such as payment options and collateral geography, 
among other factors. 

When we conclude that other-than-temporary impairment exists and we have no intention to sell, or will not be 
forced to sell, the security, the impairment is separated into the amount associated with expected credit losses and 
the amount related to factors other than credit. The amount associated with expected credit losses is recognized in 
our consolidated statement of income in gains (losses) related to investment securities, net, and the amortized cost 
basis of the security is written down by this amount. The portion of impairment related to all other factors is 
recognized in other comprehensive income.

Interest revenue related to debt securities is recognized in our consolidated statement of income using the 

interest method, or on a basis approximating a level rate of return over the contractual or estimated life of the 
security. The level rate of return considers any nonrefundable fees or costs, as well as purchase premiums or 
discounts, resulting in amortization or accretion, accordingly.

With respect to debt securities acquired, for those which we consider it probable as of the date of acquisition 
that we will be unable to collect all contractually required principal, interest and other payments, the excess of our 
estimate of undiscounted future cash flows from these securities over their initial recorded investment is accreted 
into interest revenue on a level-yield basis over the securities’ estimated remaining terms. Subsequent decreases in 
these securities’ expected future cash flows are either recognized prospectively through an adjustment of the yields 
on the securities over their remaining terms, or are evaluated for other-than-temporary impairment as described 
above. Increases in expected future cash flows are recognized prospectively over the securities’ estimated 
remaining terms through the recalculation of their yields.

With respect to certain debt securities acquired which are considered to be beneficial interests in securitized 

financial assets, the excess of our estimate of undiscounted future cash flows from these securities over their initial 
recorded investment is accreted into interest revenue on a level-yield basis over the securities’ estimated remaining 
terms. Subsequent decreases in these securities’ expected future cash flows are either recognized prospectively 
through an adjustment of the yields on the securities over their remaining terms, or are evaluated for other-than-
temporary impairment as described above. Increases in expected future cash flows are recognized prospectively 
over the securities’ estimated remaining terms through the recalculation of their yields.

Loans and Leases:

Loans are generally recorded at their principal amount outstanding, net of the allowance for loan losses, 
unearned income, and any net unamortized deferred loan origination fees.  Acquired loans are initially recorded at 
fair value on the date of acquisition, based on management’s expectation with respect to future principal and 
interest collection as of the date of acquisition.  Acquired loans are held for investment, and as such their initial fair 
value is not adjusted subsequent to acquisition.

Loans acquired with evidence of deterioration in credit quality subsequent to origination, and for which our 
inability to collect all contractually required payments is probable on the date of acquisition, are recorded at fair 
value. The excess of expected future cash flows from these loans over their initial recorded investment, which 

132

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

represents the initial allowance, is accreted into interest revenue on a level-yield basis over the remaining term of 
the loans. The carrying amount of acquired loans is assessed on an ongoing basis using a discounted cash-flow 
model, which incorporates management expectations of prepayments. Subsequent decreases in expected cash 
flows result in an addition to the initial allowance to allow the loan to maintain its level yield. Increases in expected 
cash flows are recognized, first, as a reduction of any remaining allowance, and then are recognized prospectively 
over the remaining term of the loan through a recalculation of the loan’s level yield.

Interest revenue related to loans is recognized in our consolidated statement of income using the interest 
method or on a basis approximating a level rate of return over the term of the loan. Fees received for providing loan 
commitments and letters of credit that we anticipate will result in loans typically are deferred and amortized to 
interest revenue over the term of the related loan, beginning with the initial borrowing. Fees on commitments and 
letters of credit are amortized to processing fees and other revenue over the commitment period when funding is 
not known or expected.

For all loan classes, other than loans acquired with evidence of deterioration in credit quality, loans are placed 

on non-accrual status when they become 60 days past due as to either principal or interest, or earlier when full 
collection of principal or interest is not considered probable. Loans 60 days past due, but considered both well-
secured and in the process of collection, are treated as exceptions and may be excluded from non-accrual status. 
When we place a loan on non-accrual status, the accrual of interest is discontinued and previously recorded but 
unpaid interest is reversed and generally charged against interest revenue. For loans on non-accrual status, 
revenue is recognized on a cash basis after recovery of principal, if and when interest payments are received. 
Loans may be removed from non-accrual status when repayment is reasonably assured and performance under the 
terms of the loan has been demonstrated.

In certain circumstances, we restructure troubled loans by granting concessions to borrowers experiencing 

financial difficulty. Once restructured, the loans are generally considered impaired until their maturity, regardless of 
whether the borrowers perform under the modified terms of the loans.

Leveraged-lease investments are reported at the aggregate of lease payments receivable and estimated 
residual values, net of non-recourse debt and unearned income. Lease residual values are reviewed regularly for 
other-than-temporary impairment, with valuation adjustments recorded currently against processing fees and other 
revenue. Unearned income is recognized to yield a level rate of return on the net investment in the leases. Gains 
and losses on residual values of leased equipment sold are recorded in processing fees and other revenue.

Allowance for Loan Losses:

The allowance for loan losses, recorded as a reduction of loans and leases in our consolidated statement of 

condition, represents management’s estimate of incurred credit losses in our loan-and-lease portfolio as of the 
balance sheet date. The allowance is evaluated on a regular basis by management. Factors considered in 
evaluating the appropriate level of the allowance for both the institutional and commercial real estate segments of 
our loan-and-lease portfolio include loss experience, the probability of default reflected in our internal risk rating of 
the counterparty's creditworthiness, current economic conditions and adverse situations that may affect the 
borrower’s ability to repay, the estimated value of the underlying collateral, if any, the performance of individual 
credits in relation to contract terms, and other relevant factors. Provisions for loan losses reflect our estimate of the 
amount necessary to maintain the allowance at a level considered by us to be appropriate to absorb estimated 
incurred credit losses in the loan-and-lease portfolio.

Loans are charged off to the allowance for loan losses in the reporting period in which either an event occurs 
that confirms the existence of a loss on a loan or a portion of a loan is determined to be uncollectible. In addition, 
any impaired loan that is determined to be collateral-dependent is reduced to an amount equal to the fair value of 
the collateral less costs to sell. A loan is identified as collateral-dependent when management determines that it is 
probable that the underlying collateral will be the sole source of repayment. Recoveries are recorded on a cash 
basis as adjustments to the allowance.

The reserve for off-balance sheet credit exposures, recorded in accrued expenses and other liabilities in our 
consolidated statement of condition, represents management’s estimate of probable credit losses in outstanding 
letters and lines of credit and other credit-enhancement facilities provided to our clients and outstanding as of the 
balance sheet date.  The reserve is evaluated on a regular basis by management.  Factors considered in evaluating 
the appropriate level of this reserve are similar to those considered with respect to the allowance for loan losses. 
Provisions to maintain the reserve at a level considered by us to be appropriate to absorb estimated incurred credit 
losses in outstanding facilities are recorded in other expenses in our consolidated statement of income.

133

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Premises and Equipment:

Buildings, leasehold improvements, computer hardware and software and other equipment are carried at cost 

less accumulated depreciation and amortization. Depreciation and amortization, recorded in occupancy expense 
and information systems and communications expense in our consolidated statement of income, are computed 
using the straight-line method over the estimated useful lives of the related assets or the remaining terms of the 
leases, generally three to forty years. Maintenance and repairs are charged to expense as incurred, while major 
leasehold improvements are capitalized and expensed over their estimated useful lives or the remaining terms of 
the lease, whichever is shorter.

For premises held under leases for which we have an obligation to restore the facilities to their original 

condition upon expiration of the lease, we expense the anticipated related costs over the term of the lease.

Costs related to internal-use software development projects that provide significant new functionality are 
capitalized. We consider projects for capitalization that are expected to yield long-term operational benefits, such as 
applications that result in operational efficiencies and/or incremental revenue streams.

Goodwill and Other Intangible Assets:

Goodwill represents the excess of the cost of an acquisition over the fair value of the net tangible and other 

intangible assets acquired. Other intangible assets represent purchased assets that can be distinguished from 
goodwill because of contractual rights or because the asset can be exchanged on its own or in combination with a 
related contract, asset or liability. Goodwill is not amortized, but is subject to annual evaluation for impairment. Other 
intangible assets, which are also subject to annual evaluation for impairment, are mainly related to client 
relationships, which are amortized on a straight-line basis over periods ranging from five to twenty years, and core 
deposit intangible assets, which are amortized over periods ranging from sixteen to twenty-two years, with such 
amortization recorded in other expenses in our consolidated statement of income. 

Impairment of goodwill is deemed to exist if the carrying value of a reporting unit, including its allocation of 

goodwill and other intangible assets, exceeds its estimated fair value. Impairment of other intangible assets is 
deemed to exist if the balance of the other intangible asset exceeds the cumulative expected net cash inflows 
related to the asset over its remaining estimated useful life. If these reviews determine that goodwill or other 
intangible assets are impaired, the value of the goodwill or the other intangible asset is written down through a 
charge to other expenses in our consolidated statement of income.

Fee and Net Interest Revenue:

Fees from investment servicing, investment management, securities finance, trading services and certain 

types of processing fees and other revenue are recorded in our consolidated statement of income based on 
estimates or specific contractual terms as transactions occur or services are rendered, provided that persuasive 
evidence exists, the price to the client is fixed or determinable and collectability is reasonably assured. Amounts 
accrued at period-end are recorded in accrued interest and fees receivable in our consolidated statement of 
condition. Performance fees generated by our investment management activities are recorded when earned, based 
on predetermined benchmarks associated with the applicable fund’s performance.

Interest revenue on interest-earning assets and interest expense on interest-bearing liabilities are recorded in 

our consolidated statement of income as components of net interest revenue, and are generally based on the 
effective yield of the related financial asset or liability.

Employee Benefits Expense:

Employee benefits expense, recorded in our consolidated statement of income, includes costs of certain 
pension and other post-retirement benefit plans related to prior and current service, which are accrued on a current 
basis, as well as contributions associated with defined contribution savings plans, costs of unrestricted cash and 
common stock awards under other employee incentive compensation plans, and the amortization of restricted 
common stock awards.

Equity-Based Compensation:

We record compensation expense for equity-based awards. Accordingly, we measure compensation expense 

at fair value on a straight-line basis over the service or performance period, net of estimated forfeitures.

The fair values of equity-based awards, such as restricted stock, deferred stock and performance awards, are 
based on the closing price of our common stock on the date of grant, adjusted if appropriate based on the award’s 

134

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

eligibility to receive dividends. The fair value of stock options and stock appreciation rights is determined using the 
Black-Scholes valuation model. 

Compensation expense related to equity-based awards with service-only conditions and terms that provide for 

a graded vesting schedule is recognized on a straight-line basis over the required service period for the entire 
award. Compensation expense related to equity-based awards with performance conditions and terms that provide 
for a graded vesting schedule is recognized over the requisite service period for each separately vesting tranche of 
the award, and is based on the probable outcome of the performance conditions at each reporting date. 
Compensation expense is adjusted for assumptions with respect to the estimated amount of awards that will be 
forfeited prior to vesting, and for employees who have met certain retirement eligibility criteria. 

Dividend equivalents for certain equity-based awards are paid on stock units on a current basis prior to vesting 

and distribution. Compensation expense for common stock and cash awards granted to employees meeting early 
retirement eligibility criteria is fully expensed and accrued on the grant date.

Income Taxes:

We use an asset-and-liability approach to account for income taxes. Our objective is to recognize the amount 

of taxes payable or refundable for the current year through charges or credits to the current tax provision, and to 
recognize deferred tax assets and deferred tax liabilities for the future tax consequences resulting from temporary 
differences between the amounts reported in our consolidated financial statements and their respective tax bases. 
The measurement of tax assets and liabilities is based on enacted tax laws and applicable tax rates. The effects of 
a tax position on our consolidated financial statements are recognized when we believe it is more likely than not that 
the position will be sustained. A deferred-tax-asset valuation allowance is established if it is considered more likely 
than not that all or a portion of the deferred tax assets will not be realized.  Deferred tax assets and deferred tax 
liabilities recorded in our consolidated statement of condition are netted within the same tax jurisdiction.  

Earnings Per Share:

Basic earnings per share, or EPS, is calculated pursuant to the “two-class” method, by dividing net income 
available to common shareholders by the weighted-average number of common shares outstanding during the 
period. Diluted EPS is calculated pursuant to the two-class method, by dividing net income available to common 
shareholders by the total of weighted-average number of common shares outstanding for the period plus the shares 
representing the dilutive effect of common stock options and other equity-based awards. The effect of common 
stock options and other equity-based awards is excluded from the calculation of diluted EPS in periods in which 
their effect would be anti-dilutive.

The two-class method requires the allocation of undistributed net income between common and participating 

shareholders. Net income available to common shareholders, presented separately in our consolidated statement of 
income, is the basis for the calculation of both basic and diluted EPS. Participating securities are composed of 
unvested restricted stock and director stock awards, which are equity-based awards that contain non-forfeitable 
rights to dividends, and are considered to participate with common shareholders in undistributed earnings.

Variable Interest Entities:

We are involved in the normal course of our business with various types of special purpose entities, some of 

which meet the definition of variable interest entities, or VIEs, as defined by GAAP. We are required by GAAP to 
consolidate a VIE when we are deemed to be the primary beneficiary.  This determination is evaluated periodically 
as facts and circumstances change.

We also invest in various forms of asset-backed securities, which we carry in our investment securities 
portfolio. These asset-backed securities meet the GAAP definition of asset securitization entities, which are 
considered to be VIEs. We are not considered to be the primary beneficiary of these VIEs, as defined by GAAP, 
since we do not have control over their activities. 

We use special purpose entities to structure and sell certificated interests in pools of tax-exempt investment-

grade assets, principally to our mutual fund clients. These trusts are recorded in our consolidated financial 
statements. We transfer assets to these trusts, which are legally isolated from us, from our investment securities 
portfolio at adjusted book value. The trusts finance the acquisition of these assets by selling certificated interests 
issued by the trusts to third-party investors and to State Street as residual holder. The investment securities of the 
trusts are carried in investment securities available for sale at their fair value on a recurring basis. The certificated 
interests are carried in other short-term borrowings at the amount owed to the third-party investors. The interest 
revenue and interest expense generated by the investments and certificated interests, respectively, are recorded 

135

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

as components of net interest revenue when earned or incurred. 

We manage various types of sponsored investment funds through SSgA.  The services we provide to these 

sponsored investment funds generate management fee revenue.  From time to time, we may invest cash in the 
funds, referred to as seed capital, in order for the funds to establish a performance history for newly-launched 
strategies.  With respect to our interests in sponsored investment funds that meet the definition of a VIE, a primary 
beneficiary assessment is performed to determine if our variable interest (or combination of variable interests, 
including those of related parties) absorbs the majority of the entity’s expected losses, receives a majority of the 
entity’s expected residual returns, or both. As part of our assessment, we consider all the facts and circumstances 
regarding the terms and characteristics of the variable interest(s), the design and characteristics of the fund and the 
other involvements of the enterprise with the fund. Upon consolidation of certain sponsored investment funds, we 
retain the specialized investment company accounting rules followed by the underlying funds.  

All of the underlying investments held by such consolidated sponsored investment funds are carried at fair 

value, with corresponding changes in the investments’ fair values reflected in trading services revenue in our 
consolidated statement of income. When we no longer control these funds due to a reduced ownership interest or 
other reasons, the funds are de-consolidated and accounted for under another accounting method if we continue to 
maintain an investment in the fund.

Derivative Financial Instruments:

A derivative financial instrument is a financial instrument or other contract which has one or more referenced 

indices and one or more notional amounts, either no initial net investment or a smaller initial net investment than 
would be expected for similar types of contracts, and which requires or permits net settlement. Derivatives that we 
enter into include forwards, futures, swaps, options and other instruments with similar characteristics.

We record derivatives in our consolidated statement of condition at their fair value on a recurring basis. On the 

date a derivative contract is entered into, we designate the derivative as: (1) a hedge of the fair value of a 
recognized fixed-rate asset or liability or of an unrecognized firm commitment (a “fair-value” hedge); (2) a hedge of 
a forecast transaction or of the variability of cash flows to be received or paid related to a recognized variable-rate 
asset or liability (a “cash-flow” hedge); (3) a foreign currency fair value or cash flow hedge (a “foreign currency” 
hedge); (4) a hedge of a net investment in a non-U.S. operation; or (5) a derivative utilized in either our trading 
activities or in our asset-and-liability management activities that is not designated as a hedge of an asset or liability.

Changes in the fair value of a derivative that is highly effective, and that is designated and qualifies as a fair-
value hedge, are recorded currently in processing fees and other revenue, along with the changes in fair value of 
the hedged asset or liability attributable to the hedged risk. Changes in the fair value of a derivative that is highly 
effective, and that is designated and qualifies as a cash-flow hedge, are recorded, net of taxes, in other 
comprehensive income, until earnings are affected by the hedged cash flows (e.g., when periodic settlements on a 
variable-rate asset or liability are recorded in earnings). Ineffectiveness of cash-flow hedges, defined as the extent 
to which the changes in fair value of the derivative exceed the variability of cash flows of the forecast transaction, is 
recorded in processing fees and other revenue.

Changes in the fair value of a derivative that is highly effective, and that is designated and qualifies as a 

foreign currency hedge, are recorded currently either in processing fees and other revenue or in other 
comprehensive income, net of taxes, depending on whether the hedge transaction meets the criteria for a fair-value 
or a cash-flow hedge. If, however, a derivative is used as a hedge of a net investment in a non-U.S. operation, 
its changes in fair value, to the extent effective as a hedge, are recorded, net of taxes, in the foreign currency 
translation component of other comprehensive income. Lastly, entire changes in the fair value of derivatives utilized 
in our trading activities are recorded in trading services revenue, and entire changes in the fair value of derivatives 
utilized in our asset-and-liability management activities are recorded in processing fees and other revenue.

At both the inception of the hedge and on an ongoing basis, we formally assess and document the 

effectiveness of a derivative designated as a hedge in offsetting changes in the fair value of hedged items and the 
likelihood that the derivative will be an effective hedge in future periods. We discontinue hedge accounting 
prospectively when we determine that the derivative is no longer highly effective in offsetting changes in fair value or 
cash flows of the underlying risk being hedged, the derivative expires, terminates or is sold, or management 
discontinues the hedge designation.

Unrealized gains and losses on foreign exchange and interest-rate contracts are reported at fair value in our 

consolidated statement of condition as a component of other assets and accrued expenses and other liabilities, 

136

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

respectively, on a gross basis, except where such gains and losses arise from contracts covered by qualifying 
master netting agreements.

Recent Accounting Developments:

In January 2014, the FASB issued an amendment to GAAP that allows an investor in an affordable housing 
project, if the project meets certain conditions, to amortize the cost of their investment in proportion to the tax credits 
and other tax benefits they receive, and reflect it as part of income tax expense rather than revenue from 
operations.  The amendment is effective, for State Street, for interim and annual periods beginning after December 
15, 2014, and must be applied retrospectively.  Early adoption is permitted.  Our adoption of the amendment is not 
expected to have a material effect on our consolidated financial statements.

In July 2013, the FASB issued an amendment to GAAP that requires a liability associated with an 

unrecognized tax benefit, or a portion of that unrecognized tax benefit, to be presented in the financial statements 
as a reduction of a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit 
carryforward.  The amendment is effective, for State Street, for interim and annual periods beginning on January 1, 
2014, and is required to be applied on a prospective basis.  Our adoption of the amendment will not have a material 
effect on our consolidated financial statements.

In June 2013, the FASB issued an amendment to GAAP that prescribes certain criteria for an entity to qualify 
as an investment company.  The amendment does not significantly change which entities qualify to use specialized 
accounting for investment companies, but introduces new disclosure requirements that apply to all investment 
companies, and revises the criteria used to measure certain interests in investment companies.  We are not an 
investment company, but we are affiliated with investment companies in our role as an asset manager, and we 
provide accounting and reporting services to investment companies in our role as an asset servicer.  The 
amendment is effective, for State Street, for interim and annual periods beginning on January 1, 2014.  Our 
adoption of the amendment will not have a material effect on our consolidated financial statements.

In March 2013, the FASB issued an amendment to GAAP that specifies that cumulative foreign currency 

translation recorded in other comprehensive income should be reclassified to earnings when an entity ceases to 
have a controlling financial interest in a subsidiary, or group of assets within a consolidated non-U.S. entity, and the 
sale or transfer results in the complete or substantially complete liquidation of the non-U.S. entity. The amendment 
is effective, for State Street, for interim and annual periods beginning after December 31, 2013, and must be applied 
prospectively.  Our adoption of the amendment will not have a material effect on our consolidated financial 
statements.

Note 2.  Acquisitions

In October 2012, we completed our acquisition of Goldman Sachs Administration Services, or GSAS, for a total 

purchase price of approximately $550 million, subject to certain adjustments.  We acquired GSAS, a global hedge-
fund service provider with approximately $200 billion of single manager hedge-fund assets under administration in 
locations worldwide, to expand our hedge-fund servicing and administration capabilities and our overall presence in 
non-U.S. markets.  In connection with the acquisition, we recorded goodwill of approximately $290 million, 
approximately half of which we do not expect to be tax deductible, and other intangible assets of approximately 
$257 million, in our consolidated statement of condition.  We did not record the hedge-fund assets in our 
consolidated financial statements.  Results of operations of the acquired GSAS business are included in our 
consolidated financial statements beginning on the acquisition date.

Note 3.    Fair Value

Fair-Value Measurements:

We carry trading account assets, investment securities available for sale and various types of derivative 
financial instruments at fair value in our consolidated statement of condition on a recurring basis.  Changes in the 
fair values of these financial assets and liabilities are recorded either as components of our consolidated statement 
of income or as components of AOCI within shareholders' equity in our consolidated statement of condition. 

We measure fair value for the above-described financial assets and liabilities in conformity with GAAP that 

governs the measurement of the fair value of financial instruments.  Management believes that its valuation 
techniques and underlying assumptions used to measure fair value conform to the provisions of GAAP.  We 
categorize the financial assets and liabilities that we carry at fair value based on a prescribed three-level valuation 
hierarchy.  The hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities 

137

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(level 1) and the lowest priority to valuation methods using significant unobservable inputs (level 3).  If the inputs 
used to measure a financial asset or liability cross different levels of the hierarchy, categorization is based on the 
lowest-level input that is most significant to the fair-value measurement. Management's assessment of the 
significance of a particular input to the overall fair-value measurement of a financial asset or liability requires 
judgment, and considers factors specific to that asset or liability.  The three valuation levels are described below. 

Level 1.  Financial assets and liabilities with values based on unadjusted quoted prices for identical assets or 
liabilities in an active market.  Fair value is measured using unadjusted quoted prices in active markets for identical 
securities.  Our level-1 financial assets and liabilities primarily include positions in U.S. government securities and 
highly liquid U.S. and non-U.S. government fixed-income securities.  We may carry U.S. government securities in 
our available-for-sale portfolio in connection with our asset-and-liability management activities.  Our level-1 financial 
assets also include active exchange-traded equity securities. 

Level 2.  Financial assets and liabilities with values based on quoted prices for similar assets and liabilities in 
active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially 
the full term of the asset or liability.  Level-2 inputs include the following: 

•  Quoted prices for similar assets or liabilities in active markets; 

•  Quoted prices for identical or similar assets or liabilities in non-active markets; 

•  Pricing models whose inputs are observable for substantially the full term of the asset or liability; and 

•  Pricing models whose inputs are derived principally from, or corroborated by, observable market information 

through correlation or other means for substantially the full term of the asset or liability. 

Our level-2 financial assets and liabilities primarily include trading account assets and fixed-income investment 

securities available for sale, as well as various types of foreign exchange and interest-rate derivative instruments. 

Fair value for our investment securities available for sale categorized in level 2 is measured primarily using 

information obtained from independent third parties.  This third-party information is subject to review by 
management as part of a validation process, which includes obtaining an understanding of the underlying 
assumptions and the level of market participant information used to support those assumptions.  In addition, 
management compares significant assumptions used by third parties to available market information.  Such 
information may include known trades or, to the extent that trading activity is limited, comparisons to market 
research information pertaining to credit expectations, execution prices and the timing of cash flows, and where 
information is available, back-testing. 

Derivative instruments categorized in level 2 predominantly represent foreign exchange contracts used in our 
trading activities, for which fair value is measured using discounted cash-flow techniques, with inputs consisting of 
observable spot and forward points, as well as observable interest-rate curves.  With respect to derivative 
instruments, we evaluate the impact on valuation of the credit risk of our counterparties and our own credit risk.  We 
consider factors such as the likelihood of default by us and our counterparties, our current and potential future net 
exposures and remaining maturities in determining the fair value.  Valuation adjustments associated with derivative 
instruments were not material to those instruments for the years ended December 31, 2013, 2012 or 2011.

Level 3.  Financial assets and liabilities with values based on prices or valuation techniques that require inputs 

that are both unobservable in the market and significant to the overall measurement of fair value.  These inputs 
reflect management's judgment about the assumptions that a market participant would use in pricing the financial 
asset or liability, and are based on the best available information, some of which is internally developed.  The 
following provides a more detailed discussion of our financial assets and liabilities that we may categorize in level 3 
and the related valuation methodology. 

•  The fair value of our investment securities categorized in level 3 is measured using information obtained 
from third-party sources, typically non-binding broker or dealer quotes, or through the use of internally-
developed pricing models.  Management has evaluated its methodologies used to measure fair value, but 
has considered the level of observable market information to be insufficient to categorize the securities in 
level 2. 

•  The fair value of foreign exchange contracts, primarily options, is measured using an option-pricing model.  
Because of a limited number of observable transactions, certain model inputs are not observable, such as 
implied volatility surface, but are derived from observable market information. 

138

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

•  The fair value of certain interest-rate caps with long-dated maturities, is measured using a matrix-pricing 

approach. Observable market prices are not available for these derivatives, so extrapolation is necessary to 
value these instruments, since they have a strike and/or maturity outside of the matrix. 

Our level-3 financial assets and liabilities are similar in structure and profile to our level-1 and level-2 financial 

instruments, but they trade in less-liquid markets, and the measurement of their fair value is inherently more difficult.  
As of December 31, 2013, on a gross basis, we categorized in level 3 approximately 7% of our financial assets 
carried at fair value on a recurring basis.  As of the same date and on the same basis, the percentage of our 
financial liabilities categorized in level 3 to our financial liabilities carried at fair value on a recurring basis was not 
significant.  We generally determine the fair value of our level-3 financial assets and liabilities using pricing 
information obtained from third-party sources, typically non-binding broker and dealer quotes, and, to a lesser 
extent, using internally-developed pricing models.  The fair value of investment securities categorized in level 3 that 
was measured using non-binding quotes and internally-developed pricing-model inputs composed approximately 
98% and 2%, respectively, of the total fair value of the investment securities categorized in level 3 as of 
December 31, 2013.  

The process used to measure the fair value of our level-3 financial assets and liabilities is overseen by a 
valuation group within Corporate Finance, separate from the business units that carry the assets and liabilities.  This 
function, which develops and manages the valuation process, reports to State Street's Valuation Committee.  The 
Valuation Committee, composed of senior management from separate business units, Enterprise Risk Management 
and Corporate Finance, oversees adherence to State Street's valuation policies.  

The valuation group performs validation of the pricing information obtained from third-party sources in order to 

evaluate reasonableness and consistency with market experience in similar asset classes.  Monthly analyses 
include a review of price changes relative to overall trends, credit analysis and other relevant procedures (discussed 
below).  In addition, prices for level-3 securities carried in our investment portfolio are tested on a sample basis 
based on unexpected pricing movements.  These sample prices are then corroborated through price recalculations, 
when applicable, using available market information, which is obtained separately from the third-party pricing 
source.  The recalculated prices are compared to market-research information pertaining to credit expectations, 
execution prices and the timing of cash flows, and where information is available, back-testing.  If a difference is 
identified and it is determined that there is a significant impact requiring an adjustment, the adjustment is presented 
to the Valuation Committee for review and consideration.

Validation is also performed on fair-value measurements determined using internally-developed pricing 
models.  The pricing models are subject to validation through our Model Assessment Committee, a corporate risk 
oversight committee that provides technical support and input to the Valuation Committee.  This validation process 
incorporates a review of a diverse set of model and trade parameters across a broad range of values in order to 
evaluate the model's suitability for valuation of a particular financial instrument type, as well as the model's accuracy 
in reflecting the characteristics of the related financial asset or liability and its significant risks.  Inputs and 
assumptions, including any price-valuation adjustments, are developed by the business units and separately 
reviewed by the valuation group.  Model valuations are compared to available market information including 
appropriate proxy instruments and other benchmarks to highlight abnormalities for further investigation.

Measuring fair value requires the exercise of management judgment.  The level of subjectivity and the degree 
of management judgment required is more significant for financial instruments whose fair value is measured using 
inputs that are not observable.  The areas requiring significant judgment are identified, documented and reported to 
the Valuation Committee as part of the valuation control framework.  We believe that our valuation methods are 
appropriate; however, the use of different methodologies or assumptions, particularly as they apply to level-3 
financial assets and liabilities, could materially affect fair-value measurements as of the reporting date.

The following tables present information with respect to our financial assets and liabilities carried at fair value 
in our consolidated statement of condition on a recurring basis as of the dates indicated.  No transfers of financial 
assets or liabilities between levels 1 and 2 occurred during 2013 or 2012.

139

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(In millions)

Assets:

Trading account assets:

U.S. government securities

Non-U.S. government securities

Other

Total trading account assets

Investment securities available for sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:

Student loans

Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

U.S. equity securities

Non-U.S. equity securities

U.S. money-market mutual funds

Non-U.S. money-market mutual funds

Total investment securities available for sale

Other assets:

Derivative instruments:

Foreign exchange contracts

Interest-rate contracts

Other

Total derivative instruments

Other

Fair-Value Measurements on a Recurring Basis

as of December 31, 2013

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable
Market Inputs
(Level 2)

Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Impact of 
Netting(1)

Total Net
Carrying Value
in Consolidated
Statement of
Condition

$

20

399

67

$

486

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

97

$

357

357

709

22,847

$

14,119

8,186

1,203

532

24,040

10,654

4,592

3,761

4,263

23,270

10,220

5,107

4,972

34

1

422

7

716

423

24

—

4,532

4,979

375

798

—

464

1,637

43

162

8

—

—

—

—

91,629

7,545

11,892

65

1

11,958

—

19

—

—

19

—

$

(6,442)

(59)

—

(6,501)

—

20

399

424

843

709

23,563

14,542

8,210

1,203

5,064

29,019

11,029

5,390

3,761

4,727

24,907

10,263

5,269

4,980

34

1

422

7

99,174

5,469

6

1

5,476

97

Total assets carried at fair value

$

583

$

103,944

$

7,564

$

(6,501) $

105,590

Liabilities:

Accrued expenses and other liabilities:

Derivative instruments:

Foreign exchange contracts

Interest-rate contracts

Other

Total derivative instruments

Other

Total liabilities carried at fair value

$

$

11,454

$

331

—

11,785

—

11,785

$

17

—

9

26

—

26

$

(5,458) $

(94)

—

(5,552)

—

$

(5,552) $

6,013

237

9

6,259

97

6,356

$

$

97

97

(1)  Represents counterparty netting against level-2 financial assets and liabilities, where a legally enforceable master netting agreement exists between 
State Street and the counterparty.  Netting also reflects asset and liability reductions of $1.93 billion and $979 million, respectively, for cash collateral 
received from and provided to derivative counterparties.

140

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(In millions)

Assets:

Trading account assets:

U.S. government securities

Non-U.S. government securities

Other

Total trading account assets

Investment securities available for sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:

Student loans

Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

U.S. equity securities

Non-U.S. equity securities

U.S. money-market mutual funds

Non-U.S. money-market mutual funds

Total investment securities available for sale

Other assets:

Derivatives instruments:

Foreign exchange contracts

Interest-rate contracts

Total derivative instruments

Other

Fair-Value Measurements on a Recurring Basis

as of December 31, 2012

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable
Market Inputs
(Level 2)

Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Total Net
Carrying Value
in Consolidated
Statement of
Condition

Impact of 
Netting(1)

$

20

391

71
482

$

3

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3

—

—

—

66

155
155

838

31,387

$

15,833

9,919

1,399

683

27,834

10,850

5,694

3,199

4,166

23,909

7,503

4,837

5,289

31

1

1,062

121

825

588

67

—

3,994

4,649

555

524

—

140

1,219

48

117

9

—

—

—

—

$

20

391

226
637

841

32,212

16,421

9,986

1,399

4,677

32,483

11,405

6,218

3,199

4,306

25,128

7,551

4,954

5,298

31

1

1,062

121

102,812

6,867

109,682

9,265

223

9,488

2

113

$

(4,981)

—

113

—

(64)

(5,045)

—

4,397

159

4,556

68

Total assets carried at fair value

$

551

$

112,457

$

6,980

$

(5,045) $

114,943

Liabilities:

Accrued expenses and other liabilities:

Derivative instruments:

Foreign exchange contracts

Interest-rate contracts

Other

Total derivative instruments

Other

Total liabilities carried at fair value

$

$

8,978

$

106

$

(4,052) $

345

—

9,323

—
9,323

$

—

9

115

—
115

(19)

—

(4,071)

—
(4,071) $

$

5,032

326

9

5,367

66
5,433

$
$

66
66

(1)  Represents counterparty netting against level-2 financial assets and liabilities, where a legally enforceable master netting agreement exists between 
State Street and the counterparty.  Netting also reflects asset and liability reductions of $1.45 billion and $478 million, respectively, for cash collateral 
received from and provided to derivative counterparties.

141

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present activity related to our level-3 financial assets and liabilities during the years ended 
December 31, 2013 and 2012, respectively.  Transfers into and out of level 3 are reported as of the beginning of the 
period. During the years ended December 31, 2013 and 2012, transfers out of level 3 were mainly related to certain 
asset-backed securities and non-U.S. debt securities, for which fair value was measured using prices for which 
observable market information became available.

Fair-Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2013

Total Realized and
Unrealized Gains (Losses)

Fair
Value as of
December 31,
2012

Recorded
in
Revenue

Recorded
in Other
Comprehensive
Income

Purchases

Issuances

Sales

Settlements

Transfers
into
Level 3

Transfers
out of
Level 3

Fair
Value as of
December 31,
2013

Change in
Unrealized
Gains
(Losses)
Related to
Financial
Instruments
Held as of
December 31,
2013

(In millions)

Assets:

Investment
securities available
for sale:

U.S. Treasury
and federal
agencies,
mortgage-
backed
securities

Asset-backed
securities:

Student
loans

Credit cards

Other

Total asset-
backed
securities

Non-U.S. debt
securities:

Mortgage-
backed
securities

Asset-backed
securities

Other

Total non-U.S. debt
securities

State and political
subdivisions

Collateralized
mortgage
obligations

Other U.S. debt
securities

Total investment
securities
available for sale

Other assets:

Derivative
instruments:

Derivative
instruments,
Foreign
exchange
contracts

Total
derivative
instruments

$

825

$

92

$

(109)

$

(92)

$

716

588

$

2

$

67

3,994

4,649

555

524

140

1,219

48

117

9

6,867

—

53

55

—

5

—

5

1

1

—

62

12

—

9

21

(1)

3

1

3

(2)

(5)

(1)

79

—

1,721

1,800

33

531

397

961

—

218

—

$ (26)

—

(34)

(31)

(43)

(1,188)

(201)

—

(23)

423

24

4,532

(60)

(1,262)

(224)

4,979

—

—

—

—

—

—

—

(4)

(142)

$

20

(126)

(4)

(39)

—

160

—

160

—

14

—

(208)

(283)

(94)

(585)

—

(144)

—

375

798

464

1,637

43

162

8

16

3,071

(60)

(1,540)

174

(1,045)

7,545

113

103

113

103

—

—

20

20

—

—

(217)

—

(217)

—

—

19

$

19

(2)

(2)

(2)

Total assets carried
at fair value

$

6,980

$

165

$

16

$

3,091

— $ (60)

$

(1,757)

$

174

$

(1,045)

$

7,564

$

142

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Fair-Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2013

Total Realized and
Unrealized (Gains) Losses

Fair
Value as of
December 31,
2012

Recorded
in
Revenue

Recorded
in Other
Comprehensive
Income

Purchases

Issuances

Sales

Settlements

Transfers
into
Level 3

Transfers
out of
Level 3

Fair
Value as of
December 31,
2013

Change in
Unrealized
(Gains)
Losses
Related to
Financial
Instruments
Held as of
December 31,
2013

$

106

$

9

115

40

—

40

$

18

—

18

$

(147)

$

17

$

—

(147)

9

26

$

115

$

40

—

— $

18

— $

(147)

—

— $

26

$

(1)

—

(1)

(1)

(In millions)

Liabilities:

Accrued
expenses and
other liabilities:

Derivative
instruments:

Foreign
exchange
contracts

Other

Total
derivative
instruments

Total liabilities
carried at fair
value

143

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Fair-Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2012

Total Realized and
Unrealized Gains (Losses)

Fair 
Value as of
December 31,
2011

Recorded
in
Revenue

Recorded
in Other
Comprehensive
Income

Purchases

Issuances

Sales

Settlements

Transfers
into
Level 3

Transfers
out of
Level 3

Fair
Value as of
December 31,
2012

Change in
Unrealized
Gains
(Losses)
Related to
Financial
Instruments
Held as of
December 31,
2012

$

1,189

$

2

$

(115) $

50

$

(301) $

825

860

$

91

2,798

3,749

1,457

1,768

71

3,296

50

227

2

2

6

41

49

—

2

—

2

—

369

—

15

$

100

(6)

69

239

1,920

(48)

(86)

(788)

$ (62)

(12)

78

2,259

(74)

(922)

—

21

12

33

(341)

(136)

(46)

588

67

3,994

(523)

4,649

5

8

(2)

11

(1)

3

—

799

1,317

539

2,655

—

283

—

9

—

(1,715)

—

—

—

—

(78)

1

(68)

(1)

(45)

(451)

—

(2)

555

524

140

(2,493)

(469)

(4,677)

1,219

—

(314)

—

48

117

9

—

—

—

—

45

9

8,513

420

93

5,197

(119)

(1,559)

137

(5,815)

6,867

168

(85)

10

(10)

178

(95)

—

—

—

137

—

137

—

—

—

(107)

—

(107)

—

—

—

—

—

—

113

$

(24)

—

113

—

(24)

$

8,691

$

325

$

93

$

5,334

— $(119) $

(1,666) $

137

$ (5,815) $

6,980

$

(24)

144

(In millions)

Assets:

Investment
securities
available for
sale:

U.S. Treasury
and federal
agencies:

Mortgage-
backed
securities

Asset-backed
securities:

Student
loans

Credit
cards

Other

Total asset-
backed
securities

Non-U.S. debt
securities:

Mortgage-
backed
securities

Asset-
backed
securities

Other

Total non-U.S.
debt securities

State and
political
subdivisions

Collateralized
mortgage
obligations

Other U.S.
debt securities

Total
investment
securities
available for
sale

Other assets:

Derivative
instruments:

Foreign
exchange
contracts

Interest-
rate
contracts

Total
derivative
instruments

Total assets
carried at fair
value

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Fair-Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2012

Total Realized and
Unrealized (Gains) Losses

Fair 
Value as of
December 31,
2011

Recorded
in
Revenue

Recorded
in Other
Comprehensive
Income

Purchases

Issuances

Sales

Settlements

Transfers
into
Level 3

Transfers
out of
Level 3

Fair
Value as of
December 31,
2012

Change in
Unrealized
(Gains)
Losses
Related to
Financial
Instruments
Held as of
December 31,
2012

$

161

$

(93)

$

133

$

(95)

$

106

$

(27)

11

9

181

20

(11)

—

(104)

—

—

—

133

—

—

—

(95)

(20)

—

9

115

—

—

—

(27)

$

201

$

(104)

—

— $

133

— $

(115)

—

— $

115

$

(27)

(In millions)

Liabilities:

Accrued
expenses and
other liabilities:

Derivative
instruments:

Foreign
exchange
contracts

Interest-
rate
contracts

Other

Total
derivative
instruments

Other

Total liabilities
carried at fair
value

The following table presents total realized and unrealized gains and losses for the years indicated that were 

recorded in revenue for our level-3 financial assets and liabilities:

(In millions)
Fee revenue:

Trading services

Total fee revenue

Net interest revenue

Total revenue

Years Ended December 31,

Total Realized and
Unrealized Gains
(Losses) Recorded
in Revenue

Change in
Unrealized Gains
(Losses) Related to
Financial

Instruments Held                      
as of December 31,

2013

2012

2011

2013

2012

2011

9

9

420

429

$

$

(13) $

(1) $

(13)

561

548

(1)

—

$

(1) $

3

3

—

3

$

$

(9)

(9)

—

(9)

$

$

63

63

62

$

125

$

145

 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents quantitative information, as of the dates indicated, about the valuation techniques 
and significant unobservable inputs used in the valuation of our level-3 financial assets and liabilities measured at 
fair value on a recurring basis for which we use internally-developed pricing models.  The significant unobservable 
inputs for our level-3 financial assets and liabilities whose fair value is measured using pricing information from non-
binding broker or dealer quotes are not included in the table, as the specific inputs applied are not provided by the 
broker/dealer.  

Quantitative Information about Level-3 Fair-Value Measurements

Fair Value

Weighted-Average

As of
December 31,
2013

As of
December 31,
2012

Valuation
Technique

Significant
Unobservable
Input

As of
December 31,
2013

As of
December 31,
2012

(Dollars in millions)

Significant unobservable inputs readily
available to State Street:

Assets:

Credit spread

3.5%

6.7%

Asset-backed securities, student loans

$

13

$

Asset-backed securities, credit cards

Asset-backed securities, other

State and political subdivisions

Derivative instruments, foreign exchange contracts

24

92

43

19

12

67

103

48

Discounted
cash flows

Discounted
cash flows

Discounted
cash flows

Discounted
cash flows

Credit spread

Credit spread

Credit spread

113 Option model

Volatility

Total

Liabilities:

$

191

$

343

Derivative instruments, foreign exchange contracts

$

17

$

106 Option model

Volatility

Derivative instruments, other(1)

Total

9

$

26

$

9

115

Discounted
cash flows

Participant
redemptions

2.0

1.5

1.7

11.4

11.2

7.5

7.1

1.5

1.9

9.8

9.8

6.7

(1) Relates to stable value wrap contracts; refer to the sensitivity discussion following the tables presented below, and to note 11.

The following tables present information with respect to the composition of our level-3 financial assets and 

liabilities, by availability of significant unobservable inputs, as of the dates indicated:

December 31, 2013

(In millions)

Assets:

Significant Unobservable 
Inputs Readily Available to 
State Street(1)

Significant Unobservable 
Inputs Not Developed by 
State Street and Not 
Readily Available(2)

Total Assets and Liabilities
with Significant
Unobservable Inputs

U.S. Treasury and federal agencies, mortgage-backed securities

$

— $

Asset-backed securities, student loans

Asset-backed securities, credit cards

Asset-backed securities, other

Non-U.S. debt securities, mortgage-backed securities

Non-U.S. debt securities, asset-backed securities

Non-U.S. debt securities, other

State and political subdivisions

Collateralized mortgage obligations

Other U.S.debt securities

Derivative instruments, foreign exchange contracts

Total

Liabilities:

Derivative instruments, foreign exchange contracts

Derivative instruments, other

Total

13

24

92

—

—

—

43

—

—

19

$

716

410

—

4,440

375

798

464

—

162

8

—

716

423

24

4,532

375

798

464

43

162

8

19

191

$

7,373

$

7,564

17

9

26

— $

—

— $

17

9

26

$

$

$

146

 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2012

(In millions)

Assets:

Significant 
Unobservable Inputs 
Readily Available to 
State Street(1)

Significant Unobservable 
Inputs Not Developed by 
State Street and Not 
Readily Available(2)

Total Assets and Liabilities
with Significant
Unobservable Inputs

U.S. Treasury and federal agencies, mortgage-backed securities

$

— $

Asset-backed securities, student loans

Asset-backed securities, credit cards

Asset-backed securities, other

Non-U.S. debt securities, mortgage-backed securities

Non-U.S. debt securities, asset-backed securities

Non-U.S. debt securities, other

State and political subdivisions

Collateralized mortgage obligations

Other U.S.debt securities

Derivative instruments, foreign exchange contracts

Total

Liabilities:

Derivative instruments, foreign exchange contracts

Derivative instruments, other

Total

$

$

$

12

67

103

—

—

—

48

—

—

113

343

$

106

9

115

$

825

576

—

3,891

555

524

140

—

117

9

—

825

588

67

3,994

555

524

140

48

117

9

113

6,637

$

6,980

— $

—

— $

106

9

115

(1)  Information with respect to these model-priced financial assets and liabilities is provided above in a separate table.
(2)  Fair value for these financial assets is measured using non-binding broker or dealer quotes.

Internally-developed pricing models used to measure the fair value of our level-3 financial assets and liabilities 

incorporate discounted cash flow and option modeling techniques.  Use of these techniques requires the 
determination of relevant inputs and assumptions, some of which represent significant unobservable inputs as 
indicated in the preceding table.  Accordingly, changes in these unobservable inputs may have a significant impact 
on fair value.

Certain of these unobservable inputs will, in isolation, have a directionally consistent impact on the fair value of 

the instrument for a given change in that input.  Alternatively, the fair value of the instrument may move in an 
opposite direction for a given change in another input.  Where multiple inputs are used within the valuation 
technique of an asset or liability, a change in one input in a certain direction may be offset by an opposite change in 
another input, resulting in a potentially muted impact on the overall fair value of that particular instrument.  
Additionally, a change in one unobservable input may result in a change to another unobservable input (that is, 
changes in certain inputs are interrelated to one another), which may counteract or magnify the fair-value impact.

For recurring level-3 fair-value measurements for which significant unobservable inputs are readily available to 

State Street as of December 31, 2013, the sensitivity of the fair-value measurement to changes in significant 
unobservable inputs, and a description of any interrelationships between those unobservable inputs, is described 
below; however, we rarely experience a situation in which those unobservable inputs change in isolation:

•  The significant unobservable input used in the measurement of the fair value of our asset-backed securities 

and municipal securities (state and political subdivisions) is the credit spread.  Significant increases 
(decreases) in the credit spread would result in measurements of significantly lower (higher) fair value. 

•  The significant unobservable input used in the measurement of the fair value of our foreign exchange option 
contracts is the implied volatility surface.  A significant increase (decrease) in the implied volatility surface 
would result in measurements of significantly higher (lower) fair value.

•  The significant unobservable input used in the measurement of the fair value of our other derivative 

instruments, specifically stable value wrap contracts, is participant redemptions.  Increased volatility of 
redemptions may result in changes to the measurement of fair value.  Generally, significant increases 
(decreases) in participant redemptions may result in measurements of significantly higher (lower) fair value 
of this liability.

147

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Fair Values of Financial Instruments:

Estimates of fair value for financial instruments not carried at fair value on a recurring basis in our consolidated 

statement of condition, as defined by GAAP, are generally subjective in nature, and are determined as of a specific 
point in time based on the characteristics of the financial instruments and relevant market information.  Disclosure of 
fair-value estimates is not required by GAAP for certain items, such as lease financing, equity-method investments, 
obligations for pension and other post-retirement plans, premises and equipment, other intangible assets and 
income-tax assets and liabilities.  Accordingly, aggregate fair-value estimates presented do not purport to represent, 
and should not be considered representative of, our underlying “market” or franchise value.  In addition, because of 
potential differences in methodologies and assumptions used to estimate fair values, our estimates of fair value 
should not be compared to those of other financial institutions. 

We use the following methods to estimate the fair values of our financial instruments: 

•  For financial instruments that have quoted market prices, those quoted prices are used to estimate fair 

value. 

•  For financial instruments that have no defined maturity, have a remaining maturity of 180 days or less, or 
reprice frequently to a market rate, we assume that the fair value of these instruments approximates their 
reported value, after taking into consideration any applicable credit risk. 

•  For financial instruments for which no quoted market prices are available, fair value is estimated using 

information obtained from independent third parties, or by discounting the expected cash flows using an 
estimated current market interest rate for the financial instrument. 

The generally short duration of certain of our assets and liabilities results in a significant number of financial 

instruments for which fair value equals or closely approximates the amount recorded in our consolidated statement 
of condition.  These financial instruments are reported in the following captions in our consolidated statement of 
condition: cash and due from banks; interest-bearing deposits with banks; securities purchased under resale 
agreements; accrued interest and fees receivable; deposits; securities sold under repurchase agreements; federal 
funds purchased; and other short-term borrowings.  

In addition, due to the relatively short duration of certain of our net loans (excluding leases), we consider fair 

value for these loans to approximate their reported value.  The fair value of other types of loans, such as senior 
secured bank loans, purchased receivables and commercial real estate loans, is estimated using information 
obtained from independent third parties or by discounting expected future cash flows using current rates at which 
similar loans would be made to borrowers with similar credit ratings for the same remaining maturities.  
Commitments to lend have no reported value because their terms are at prevailing market rates. 

The following tables present the reported amounts and estimated fair values of the financial instruments 
defined by GAAP, excluding financial assets and liabilities carried at fair value on a recurring basis, as they would 
be categorized within the fair-value hierarchy, as of the dates indicated.

148

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Fair-Value Hierarchy

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable Market
Inputs
(Level 2) 

Pricing
Methods with
Significant
Unobservable 
Market Inputs
(Level 3)

Reported
Amount 

Estimated
Fair Value

December 31, 2013

(In millions)

Financial Assets:

Cash and due from banks

$

3,220

$

3,220

$

3,220

$

— $

Interest-bearing deposits with banks

Securities purchased under resale agreements

Investment securities held to maturity

Net loans (excluding leases)

64,257

6,230

17,740

12,363

64,257

6,230

17,560

12,355

—

—

—

—

64,257

6,230

17,560

11,908

Financial Liabilities:

Deposits:

     Noninterest-bearing

     Interest-bearing - U.S.

     Interest-bearing - non-U.S.

Securities sold under repurchase agreements

Federal funds purchased

Other short-term borrowings

Long-term debt

$

65,614

$

65,614

$

— $

65,614

$

13,392

13,392

103,262

103,262

7,953

19

3,780

9,699

7,953

19

3,780

10,023

—

—

—

—

—

—

13,392

103,262

7,953

19

3,780

9,056

—

—

—

—

447

—

—

—

—

—

—

967

December 31, 2012

(In millions)

Financial Assets:

Cash and due from banks

Interest-bearing deposits with banks

Securities purchased under resale agreements

Investment securities held to maturity

Net loans (excluding leases)

Financial Liabilities:

Deposits:

     Noninterest-bearing

     Interest-bearing - U.S.

     Interest-bearing - non-U.S.

Securities sold under repurchase agreements

Federal funds purchased

Other short-term borrowings

Long-term debt

Fair-Value Hierarchy

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable Market
Inputs
(Level 2) 

Pricing
Methods with
Significant
Unobservable 
Market Inputs
(Level 3)

Reported
Amount 

Estimated
Fair Value

$

2,590

$

2,590

$

2,590

$

— $

50,763

5,016

11,379

11,121

50,763

5,016

11,661

11,166

—

—

—

—

50,763

5,016

11,661

10,316

$

44,445

$

44,445

$

— $

44,445

$

19,201

19,201

100,535

100,535

8,006

399

4,502

7,429

8,006

399

4,502

7,780

149

—

—

—

—

—

—

19,201

100,535

8,006

399

4,502

6,871

—

—

—

—

850

—

—

—

—

—

—

909

    
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 4.    Investment Securities

The following table presents the amortized cost and fair value, and associated unrealized gains and losses, of 

investment securities as of December 31:

2013

Gross
Unrealized

Gains

Losses

Amortized
Cost

Fair
Value

Amortized
Cost

2012

Gross
Unrealized

Gains

Losses

Fair
Value

(In millions)
Available for sale:

U.S. Treasury and federal agencies:

Direct obligations

$

702

$

9

$

2

$

709

$

823

$

19

$

1

$

841

Mortgage-backed securities

23,744

211

392

23,563

31,640

598

26

32,212

Asset-backed securities:
Student loans(1)

Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

14,718

8,230

1,291

4,949

29,188

92

21

3

138

254

Mortgage-backed securities

10,808

230

268

41

91

23

423

9

2

—

11

22

198

76

34

—

—

—

—

14,542

16,829

8,210

1,203

5,064

9,928

1,557

4,583

29,019

32,897

11,029

11,119

5,390

3,761

4,727

24,907

10,263

5,269

4,980

34

1

422

7

6,180

3,197

4,221

24,717

7,384

4,818

5,072

28

1

1,062

121

100

61

4

155

320

313

42

2

86

443

234

151

233

3

—

—

—

508

3

162

61

734

27

4

—

1

32

67

15

7

—

—

—

—

16,421

9,986

1,399

4,677

32,483

11,405

6,218

3,199

4,306

25,128

7,551

4,954

5,298

31

1

1,062

121

5,369

3,759

4,679

24,615

10,301

5,275

4,876

28

1

422

7

23

2

59

314

160

70

138

6

—

—

—

$

99,159

$ 1,162

$ 1,147

$

99,174

$ 108,563

$ 2,001

$

882

$ 109,682

$

5,041

$

— $

448

$

4,593

$

5,000

$

— $

91

1,627

762

782

3,171

4,211

2,202

2

192
6,607

24

2,806

6

—

1

1

2

150

19

—

—
169

1

176

354

—

10

—

2

12

48

—

—

—
48

—

26

97

153

1,617

763

781

3,161

4,313

2,221

2

192
6,728

25

2,956

—

—

16

16

3,122

434

3

167
3,726

74

2,410

$

534

$

17,560

$

11,379

$

11

—

—

—

—

85

16

—

—
101

2

259

373

$

8

—

—

—

—

—

68

1

—

2
71

—

12

91

$

4,992

164

—

—

16

16

3,139

449

3

165
3,756

76

2,657

$

11,661

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

U.S. equity securities

Non-U.S. equity securities

U.S. money-market mutual funds

Non-U.S. money-market mutual funds

Total

Held to maturity:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:
Student loans(1)

Credit cards

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Total

$

17,740

$

(1) Substantially composed of securities guaranteed by the federal government with respect to at least 97% of defaulted principal and
    accrued interest on the underlying loans.

150

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Aggregate investment securities carried at $46.99 billion and $46.66 billion as of December 31, 2013 and 
December 31, 2012, respectively, were designated as pledged for public and trust deposits, short-term borrowings 
and for other purposes as provided by law.

The following tables present the aggregate fair values of investment securities that have been in a continuous 
unrealized loss position for less than 12 months, and those that have been in a continuous unrealized loss position 
for 12 months or longer, as of the dates indicated: 

December 31, 2013

(In millions)

Available for sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:

Student loans

Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

Total

Held to maturity:

U.S. Treasury and federal agencies:

Direct obligations

Asset-backed securities:

Student loans

Other

Total asset-backed securities

Non-U.S. mortgage-backed securities

Collateralized mortgage obligations

Total

Less than 12 months

12 months or longer

Total

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

$

182

$

1

$

113

$

1

$

295

$

10,562

316

2,389

76

12,951

1,930

3,714

—

1,896

7,540

868

551

1,655

3,074

3,242

1,581

1,039

16

30

—

12

58

2

1

9

12

113

55

25

7,252

161

1,150

439

9,002

258

16

150

424

1,268

510

58

252

11

91

11

9,182

3,875

1,150

2,335

365

16,542

7

1

2

10

85

21

9

1,126

567

1,805

3,498

4,510

2,091

1,097

2

392

268

41

91

23

423

9

2

11

22

198

76

34

$ 27,220

$

580

$ 13,764

$

567

$ 40,984

$

1,147

$

4,571

$

448

$

— $

— $

4,571

$

448

1,352

297

1,649

834

759

10

1

11

3

18

—

29

29

878

161

—

1

1

45

8

1,352

326

1,678

1,712

920

10

2

12

48

26

$

7,813

$

480

$

1,068

$

54

$

8,881

$

534

151

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2012

(In millions)

Available for sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:

Student loans

Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

Total

Held to maturity:

U.S. Treasury and federal agencies:

Direct obligations

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Other

Total non-U.S. debt securities

Collateralized mortgage obligations

Total

Less than 12 months

12 months or longer

Total

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

$

— $

— $

132

$

3,486

625

888

—

639

2,152

670

973

509

2,152

685

347

302

18

6

3

—

13

22

3

1

1

5

9

1

1

865

10,241

—

1,346

989

12,576

453

53

—

506

1,152

621

33

1

8

502

—

162

48

712

24

3

—

27

58

14

6

$

132

$

4,351

10,866

888

1,346

1,628

14,728

1,123

1,026

509

2,658

1,837

968

335

1

26

508

3

162

61

734

27

4

1

32

67

15

7

$

9,124

$

56

$ 15,885

$

826

$ 25,009

$

882

$

3,792

$

8

$

— $

— $

3,792

$

56

—

—

56

120

1

—

—

1

1

956

73

156

1,185

153

$

3,968

$

10

$

1,338

$

67

1

2

70

11

81

1,012

73

156

1,241

273

$

5,306

$

8

68

1

2

71

12

91

152

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents contractual maturities of debt investment securities as of December 31, 2013:

(In millions)

Available for sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities:

Student loans

Credit cards

Sub-prime

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

Total

Held to maturity:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Asset-backed securities

Student loans

Credit cards

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Total

Under 1
Year

1 to 5
Years

6 to 10
Years

Over 10
Years

$

1

$

36

$

46

$

272

2,267

5,331

626

15,693

927

2,629

33

304

3,893

883

432

2,727

1,201

5,243

690

421

299

6,400

3,366

20

1,603

11,389

5,791

4,235

1,034

2,871

13,931

3,152

1,633

3,919

4,546

2,215

2

1,438

8,201

150

592

—

655

1,397

3,884

1,240

729

2,669

—

1,148

1,719

5,536

4,205

131

—

—

4,336

2,537

1,975

33

10,819

$

36,327

$

20,828

$

30,736

— $

— $

5,000

$

—

18

—

—

18

—

140

2

165

307

15

187

527

22

152

278

493

923

1,141

1,828

—

25

2,994

9

1,065

18

221

484

284

989

179

234

—

—

413

—

495

$

5,013

$

6,915

$

41

51

1,236

—

5

1,241

2,891

—

—

2

2,893

—

1,059

5,285

$

$

$

The maturities of asset-backed securities, mortgage-backed securities and collateralized mortgage obligations 

are based on expected principal payments.

153

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents gross realized gains and gross realized losses from sales of available-for-sale 
securities and the components of net impairment losses, included in net gains and losses related to investment 
securities, for the years ended December 31:

(In millions)

Gross realized gains from sales of available-for-sale securities
Gross realized losses from sales of available-for-sale securities(1)

Gross losses from other-than-temporary impairment

Losses reclassified (from) to other comprehensive income

Net impairment losses recognized in consolidated statement of income

Gains (losses) related to investment securities, net

Impairment associated with expected credit losses

2013

2012

2011

$

104

$

101

$

152

(90)

(46)

(12)

(21)

(2)

(23)

(53)

21

(32)

(9) $

23

$

(123)

50

(73)

67

(11) $

(16) $

(42)

$

$

Impairment associated with management's intent to sell impaired securities prior to recovery
in value

Impairment associated with adverse changes in timing of expected future cash flows

(6)

(6)

—

(16)

Net impairment losses recognized in consolidated statement of income

$

(23) $

(32) $

(8)

(23)

(73)

(1) Amount for the year ended December 31, 2012 represented a pre-tax loss from the sale of all of our Greek investment securities, which had an 

aggregate carrying value of approximately $91 million.

The following table presents activity with respect to net impairment losses for the years ended December 31:

(In millions)
Beginning balance

Plus losses for which other-than-temporary impairment was not previously recognized

Plus losses for which other-than-temporary impairment was previously recognized

Less previously recognized losses related to securities sold or matured

Less losses related to securities intended or required to be sold

Ending balance

Impairment: 

2013

2012

2011

$

124

$

113

$

14

9

(25)

—

4

28

(21)

—

63

10

63

(13)

(10)

$

122

$

124

$ 113

We conduct periodic reviews of individual securities to assess whether other-than-temporary impairment 
exists. Impairment exists when the current fair value of an individual security is below its amortized cost basis.  
When the decline in the security's fair value is deemed to be other than temporary, the loss is recorded in our 
consolidated statement of income.  In addition, for debt securities available for sale and held to maturity, impairment 
is recorded in our consolidated statement of income when management intends to sell (or may be required to sell) 
the securities before they recover in value, or when management expects the present value of cash flows expected 
to be collected from the securities to be less than the amortized cost of the impaired security (a credit loss). 

 Our review of impaired securities generally includes: 

• 

• 

• 

the identification and evaluation of securities that have indications of potential other-than-temporary 
impairment, such as issuer-specific concerns, including deteriorating financial condition or bankruptcy; 

the analysis of expected future cash flows of securities, based on quantitative and qualitative factors; 

the analysis of the collectability of those future cash flows, including information about past events, current 
conditions and reasonable and supportable forecasts; 

• 

the analysis of the underlying collateral for mortgage- and asset-backed securities; 

154

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

• 

the analysis of individual impaired securities, including consideration of the length of time the security has 
been in an unrealized loss position, the anticipated recovery period, and the magnitude of the overall price 
decline; 

•  discussion and evaluation of factors or triggers that could cause individual securities to be deemed other-

than- temporarily impaired and those that would not support other-than-temporary impairment; and 

•  documentation of the results of these analyses.

Factors considered in determining whether impairment is other than temporary include: 

•  certain macroeconomic drivers;

•  certain industry-specific drivers;

• 

• 

• 

the length of time the security has been impaired; 

the severity of the impairment; 

the cause of the impairment and the financial condition and near-term prospects of the issuer; 

•  activity in the market with respect to the issuer's securities, which may indicate adverse credit conditions; 

and 

•  our intention not to sell, and the likelihood that we will not be required to sell, the security for a period of 

time sufficient to allow for its recovery in value. 

Substantially all of our investment securities portfolio is composed of debt securities.  A critical component of 
our assessment of other-than-temporary impairment of these debt securities is the identification of credit-impaired 
securities for which management does not expect to receive cash flows sufficient to recover the entire amortized 
cost basis of the security.

Debt securities that are not deemed to be credit-impaired are subject to additional management analysis to 

assess whether management intends to sell, or, more likely than not, would be required to sell, the security before 
the expected recovery to its amortized cost basis. 

The following describes our process for the identification and assessment of other-than-temporary impairment 

in security types with the most significant gross unrealized losses as of December 31, 2013.

U.S. Agency Residential Mortgage-Backed Securities

Our portfolio of U.S. agency residential mortgage-backed securities receives the implicit or explicit backing of 

the U.S. government in conjunction with specified financial support of the U.S. Treasury.  We recorded no other-
than-temporary impairment on these securities in the years ended December 31, 2013 or 2012.  The unrealized 
losses on these securities as of December 31, 2013 were primarily attributable to fluctuations in interest rates in 
2013.

Asset-Backed Securities - Student Loans

Asset-backed securities collateralized by student loans are primarily composed of securities collateralized by 

Federal Family Education Loan Program, or FFELP, loans. FFELP loans benefit from a federal government 
guarantee of at least 97% of defaulted principal and accrued interest, with additional credit support provided in the 
form of over-collateralization, subordination and excess spread, which collectively total in excess of 100%.  
Accordingly, the vast majority of FFELP loan-backed securities are protected from traditional consumer credit risk.  

We recorded no other-than-temporary impairment on these securities in the years ended December 31, 2013 
or 2012.  The gross unrealized losses in our FFELP loan-backed securities portfolio as of December 31, 2013 were 
primarily attributable to lower liquidity and the lower spreads on these securities relative to those associated with 
more current issuances.  Our assessment of other-than-temporary impairment of these securities considers, among 
many other factors, the strength of the U.S. government guarantee, the performance of the underlying collateral, 
and the remaining average term of the FFELP loan-backed securities portfolio, which was approximately 4.9 years 
as of December 31, 2013.  

Our total exposure to private student loan-backed securities was less than $900 million as of December 31, 
2013.  Our assessment of other-than-temporary impairment of private student loan-backed securities considers, 
among other factors, the impact of high unemployment rates on the collateral performance of private student loans.  

155

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

We recorded no other-than-temporary impairment on these securities in the years ended December 31, 2013 or 
2012.    

Non-U.S. Mortgage- and Asset-Backed Securities

Non-U.S. mortgage- and asset-backed securities are primarily composed of U.K., Australian and Dutch 
securities collateralized by residential mortgages and German securities collateralized by automobile loans.  Our 
assessment of impairment with respect to these securities considers the location of the underlying collateral, 
collateral enhancement and structural features, expected credit losses under base-case and stressed conditions 
and the macroeconomic outlook for the country in which the collateral is located, including housing prices and 
unemployment.  Where appropriate, any potential loss after consideration of the above-referenced factors is further 
evaluated to determine whether any other-than-temporary impairment exists.  

In the year ended December 31, 2013, we recorded other-than-temporary impairment of $12 million on certain 

of our non-U.S. mortgage-backed securities in our consolidated statement of income, of which $6 million was 
associated with management's intent to sell an impaired security prior to its recovery in value, and $6 million 
resulted from adverse changes in the timing of expected future cash flows from certain securities.  

In the year ended December 31, 2012, we recorded other-than-temporary impairment of $22 million, 
substantially related to non-U.S. mortgage-backed securities, of which $6 million was associated with expected 
credit losses, and $16 million resulted from adverse changes in the timing of expected future cash flows from the 
securities.  

Our aggregate exposure to Spain, Italy, Ireland and Portugal with respect to mortgage- and asset-backed 

securities totaled approximately $574 million as of December 31, 2013, composed of $271 million in Spain, $105 
million in Italy, $120 million in Ireland and $78 million in Portugal.  We had no direct sovereign debt exposure to any 
of these countries as of that date.  As of December 31, 2013, these mortgage- and asset-backed securities had an 
aggregate pre-tax net unrealized gain of approximately $69 million, composed of gross unrealized gains of $84 
million and gross unrealized losses of $15 million.  

Our assessment of other-than-temporary impairment of these securities takes into account government 

intervention in the corresponding mortgage markets and assumes a negative baseline macroeconomic environment 
for this region, due to a combination of slower economic growth and continued government austerity measures.  
Our baseline view assumes a recessionary period characterized by high unemployment and by additional housing 
price declines of between 12% and 19% across these four countries.  Our evaluation of other-than-temporary 
impairment in our base case does not assume a disorderly sovereign-debt restructuring or a break-up of the 
Eurozone.  In addition, stress testing and sensitivity analysis is performed in order to understand the impact of more 
severe assumptions on potential other-than-temporary impairment. 

State and Political Subdivisions and Other U.S. Debt Securities 

Our municipal securities portfolio primarily includes securities issued by U.S. states and their municipalities.  A 

portion of this portfolio is held in connection with our tax-exempt investment program, more fully described in note 
12.  Our portfolio of other U.S. debt securities is primarily composed of securities issued by U.S. corporations.  The 
gross unrealized losses in each portfolio as of December 31, 2013 were primarily attributable to fluctuations in 
interest rates in 2013.  

Our assessment of other-than-temporary impairment of these portfolios considers, among other factors, 
adverse conditions specifically related to the industry, geographic area or financial condition of the issuer; the 
structure of the security, including collateral, if any, and payment schedule; rating agency changes to the security's 
credit rating; the volatility of the fair value changes; and our intent and ability to hold the security until its recovery in 
value.  If the impairment of the security is credit-related, we estimate the future cash flows from the security, tailored 
to the security and considering the above-described factors, and any resulting impairment deemed to be other than 
temporary is recorded in our consolidated statement of income.  We recorded no other-than-temporary impairment 
on these securities in the years ended December 31, 2013 or 2012.

U.S. Non-Agency Residential Mortgage-Backed Securities

For U.S. non-agency residential mortgage-backed securities, we assess other-than-temporary impairment 

using cash-flow models, tailored for each security, that estimate the future cash flows from the underlying 
mortgages, using the security-specific collateral and transaction structure.  Estimates of future cash flows are 
subject to management judgment.  The future cash flows and performance of our portfolio of U.S. non-agency 

156

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

residential mortgage-backed securities are a function of a number of factors, including, but not limited to, the 
condition of the U.S. economy, the condition of the U.S. residential mortgage markets, and the level of loan defaults, 
prepayments and loss severities.  Management's estimates of future losses for each security also consider the 
underwriting and historical performance of each specific security, the underlying collateral type, vintage, borrower 
profile, third-party guarantees, current levels of subordination, geography and other factors. 

We recorded no other-than-temporary impairment on these securities in the year ended December 31, 2013.  

We recorded other-than-temporary impairment of $10 million on these securities in our consolidated statement of 
income in the year ended December 31, 2012, all associated with expected credit losses.

U.S. Non-Agency Commercial Mortgage-Backed Securities

With respect to our portfolio of U.S. non-agency commercial mortgage-backed securities, other-than-

temporary impairment is assessed by considering a number of factors, including, but not limited to, the condition of 
the U.S. economy and the condition of the U.S. commercial real estate market, as well as capitalization rates.  
Management estimates of future losses for each security also consider the underlying collateral type, property 
location, vintage, debt-service coverage ratios, expected property income, servicer advances and estimated 
property values, as well as current levels of subordination. We recorded $11 million of other-than-temporary 
impairment on these securities in our consolidated statement of income in the year ended December 31, 2013, all 
associated with expected credit losses.  We recorded no other-than-temporary impairment on these securities in the 
year ended December 31, 2012.

*****

The estimates, assumptions and other risk factors utilized in our assessment of impairment as described 
above are used by management to identify securities which are subject to further analysis of potential credit losses.  
Additional analyses are performed using more stressful assumptions to further evaluate the sensitivity of losses 
relative to the above-described factors. However, since the assumptions are based on the unique characteristics of 
each security, management uses a range of estimates for prepayment speeds, default, and loss severity forecasts 
that reflect the collateral profile of the securities within each asset class.  In addition, in measuring expected credit 
losses, the individual characteristics of each security are examined to determine whether any additional factors 
would increase or mitigate the expected loss.  Once losses are determined, the timing of the loss will also affect the 
ultimate other-than-temporary impairment, since the loss is ultimately subject to a discount commensurate with the 
purchase yield of the security.  

In the aggregate, we recorded other-than-temporary impairment of $23 million and $32 million in the years 

ended December 31, 2013 and 2012, respectively, as summarized below:

Year ended December 31, 2013:

•  $11 million (U.S. non-agency commercial mortgage-backed securities) was associated with expected credit 

losses;

•  $6 million (non-U.S. mortgage-backed securities) resulted from management's intent to sell an impaired 

security prior to its recovery in value; and

•  $6 million (non-U.S. mortgage-backed securities) resulted from adverse changes in the timing of expected 

future cash flows from certain of the securities.

Year ended December 31, 2012:

•  $16 million ($10 million on U.S. non-agency residential mortgage-backed securities and $6 million on non-

U.S. mortgage-backed securities) was associated with expected credit losses; and 

•  $16 million (non-U.S. mortgage-backed securities) resulted from adverse changes in the timing of expected 

future cash flows from certain of the securities.  

After a review of the investment portfolio, taking into consideration current economic conditions, adverse 
situations that might affect our ability to fully collect principal and interest, the timing of future payments, the credit 
quality and performance of the collateral underlying mortgage- and asset-backed securities and other relevant 
factors, and excluding other-than-temporary impairment recorded in the year ended December 31, 2013, 
management considers the aggregate decline in fair value of the investment securities portfolio and the resulting 
gross pre-tax unrealized losses of $1.68 billion as of December 31, 2013, related to 2,555 securities, to be 
temporary, and not the result of any material changes in the credit characteristics of the securities.

157

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 5.    Loans and Leases

The following table presents our recorded investment in loans and leases, by segment and class, as of December 

31: 

(In millions)

Institutional:

Investment funds:

U.S.

Non-U.S.

Commercial and financial:

U.S.

Non-U.S.

Purchased receivables:

U.S.

Non-U.S.

Lease financing:

U.S.

Non-U.S.

Total institutional

Commercial real estate:

U.S.

Total loans and leases

Allowance for loan losses

2013

2012

$

8,695

$

1,718

1,372

154

217

26

339

756

8,376

829

613

520

276

118

380

784

13,277

11,896

209

13,486

(28)

411

12,307

(22)

Loans and leases, net of allowance for loan losses

$

13,458

$

12,285

The components of our net investment in leveraged lease financing, included in the institutional segment in the 

preceding table, were as follows as of December 31: 

(In millions)

Net rental income receivable

Estimated residual values

Unearned income

Investment in leveraged lease financing

Less related deferred income tax liabilities

Net investment in leveraged lease financing

2013

2012

$

1,404

$

110

(419)

1,095

(359)

$

736

$

1,519

110

(465)

1,164

(370)

794

We segregate our loans and leases into two segments: institutional and commercial real estate, or CRE. 

Within these two segments, we further segregate the receivables into classes based on their risk characteristics, 
their initial measurement attributes and the methods we use to monitor and assess credit risk.

The institutional segment is composed of the following classes: investment funds, commercial and financial, 

purchased receivables and lease financing.  The investment funds class includes lending to mutual and other 
collective investment funds and short-duration advances to these clients in order to provide liquidity in support of 
their transaction flows associated with securities settlement activities.  The commercial-and-financial class includes 
lending to corporate borrowers, including broker/dealers, as well as purchased loans composed of senior secured 
bank loans.  These senior secured bank loans, which are more fully described below, resulted from our participation 
in loan syndications in the non-investment-grade lending market beginning in 2013.  The purchased receivables 
class represents undivided interests in securitized pools of underlying third-party receivables added in connection 
with the commercial paper conduit consolidation in 2009. The lease financing class includes our investment in 
leveraged lease financing.

158

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Aggregate short-duration advances to our clients included in the institutional segment were $2.45 billion and 

$3.30 billion as of December 31, 2013 and December 31, 2012, respectively. 

The commercial-and-financial class in the institutional segment presented in the table above included 

approximately $724 million of senior secured bank loans as of December 31, 2013.  We had no investment in senior 
secured bank loans as of December 31, 2012.  These commercial-and-financial loans are included in the 
“speculative” category as of December 31, 2013 in the credit-quality-indicator table presented below.   

Senior secured bank loans present more significant exposure to potential credit losses.  However, we seek to 
mitigate such exposure, in part through the limitation of our investment to larger, more liquid credits underwritten by 
major global financial institutions, the application of our internal credit analysis process to each potential investment, 
and diversification by counterparty and industry segment.  As of December 31, 2013, our allowance for loan losses 
included approximately $6 million related to these commercial-and-financial loans.  

The CRE segment is composed of the loans acquired in 2008 pursuant to indemnified repurchase agreements 

with an affiliate of Lehman as a result of the Lehman Brothers bankruptcy. These loans, which are primarily 
collateralized by direct and indirect interests in commercial real estate, were recorded at their then-current fair 
value, based on management’s expectations with respect to future cash flows from the loans using appropriate 
market discount rates as of the date of acquisition. These cash flow estimates are updated quarterly to reflect 
changes in management’s expectations, which consider market conditions and other factors. 

The following tables present our recorded investment in each class of loans and leases by credit quality 

indicator as of the dates indicated:

December 31, 2013

(In millions)
Investment grade(1)
Speculative(2)
Special mention(3)

Total

December 31, 2012

(In millions)
Investment grade(1)
Speculative(2)
Total

Institutional

Commercial Real Estate

Investment
Funds

Commercial
and
Financial

$

10,282

$

131

—

740

770

16

Purchased
Receivables

Lease
Financing

Property
Development

Other

$

243

$

1,068

$

— $

—

—

27

—

180

—

$

10,413

$

1,526

$

243

$

1,095

$

180

$

Total
Loans and
Leases

$

12,362

1,108

16

$

13,486

29

—

—

29

Institutional

Commercial Real Estate

Investment
Funds

Commercial
and
Financial

Purchased
Receivables

Lease
Financing

Property
Development

Other

$

$

8,937

268

9,205

$

$

1,041

92

1,133

$

$

394

—

394

$

$

1,137

27

1,164

$

$

— $

377

377

$

Total
Loans and
Leases

29

5

34

$

$

11,538

769

12,307

(1) Investment-grade loans and leases consist of counterparties with strong credit quality and low expected credit risk and probability of default. 

Ratings apply to counterparties with a strong capacity to support the timely repayment of any financial commitment.

(2) Speculative loans and leases consist of counterparties that face ongoing uncertainties or exposure to business, financial, or economic 
downturns. However, these counterparties may have financial flexibility or access to financial alternatives, which allow for financial 
commitments to be met.

(3) Special mention loans and leases consist of counterparties with potential weaknesses that, if uncorrected, may result in deterioration of 

repayment prospects.

Loans and leases are categorized in the rating categories presented in the table above that align with our 
internal risk-rating framework.  Management considers the ratings to be current as of December 31, 2013.  We use 
an internal risk-rating system to assess our risk of credit loss for each loan or lease.  This risk-rating process 
incorporates the use of risk-rating tools in conjunction with management judgment.  Qualitative and quantitative 
inputs are captured in a systematic manner, and following a formal review and approval process, an internal credit 
rating based on our credit scale is assigned. 

In assessing the risk rating assigned to each individual loan or lease, among the factors considered are the 

borrower's debt capacity, collateral coverage, payment history and delinquency experience, financial flexibility and 
earnings strength, the expected amounts and sources of repayment, the level and nature of contingencies, if any, 
and the industry and geography in which the borrower operates.  These factors are based on an evaluation of 

159

 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

historical and current information, and involve subjective assessment and interpretation.  Credit counterparties are 
evaluated and risk-rated on an individual basis at least annually. 

The following table presents our recorded investment in loans and leases, disaggregated based on our 

impairment methodology, as of December 31:

(In millions)

Loans and leases:

2013

2012

Institutional

Commercial
Real Estate

Total Loans
and Leases

Institutional

Commercial
Real Estate

Total Loans
and Leases

Individually evaluated for impairment
Collectively evaluated for impairment(1)

Total

$

$

26

13,251

13,277

$

$

180

29

209

$

$

206

13,280

13,486

$

$

11

11,885

11,896

$

$

411

—

411

$

$

422

11,885

12,307

(1)  As of December 31, 2013 and 2012, all of the allowance for loan losses of $28 million and $22 million, respectively, related to institutional 

loans collectively evaluated for impairment.

The following tables present information related to our recorded investment in impaired loans and leases as of 

and for the years ended December 31:

(In millions)

With no related allowance recorded:

CRE—property development

CRE—property development—acquired credit-impaired

CRE—other—acquired credit-impaired

Total CRE

2013

Unpaid
Principal
Balance

Recorded
Investment

Related 
Allowance(1)

Recorded
Investment

2012

Unpaid
Principal
Balance

Related 
Allowance(1)

$

$

130

$

143

$

— $

197

$

224

$

—

—

130

$

34

21
198

—

—

$

— $

—

—
197

$

34

64
322

$

—

—

—

—

(1) As of December 31, 2013 and 2012, all of the allowance for loan losses of $28 million and $22 million, respectively, related to loans that were 

not impaired.

Years Ended December 31,

(In millions)

With no related allowance recorded:

CRE—property development

CRE—other—acquired credit-impaired

Total CRE

Average Recorded
Investment

Interest Revenue
Recognized

2013

2012

2013

2012

$

$

148

—

148

$

$

198

13

211

$

$

19

—

19

$

$

16

—

16

As of December 31, 2013 and December 31, 2012, we held an aggregate of approximately $130 million and 
$197 million, respectively, of CRE loans, presented in the foregoing impaired loans and leases table, which were 
modified in troubled debt restructurings.  We recognized no impairment loss as a result of restructuring the loans, as 
the discounted cash flows of the modified loans exceeded the carrying amount of the original loans as of the 
modification date.  In the years ended December 31, 2013 and 2012, no loans were modified in troubled debt 
restructurings.

As of December 31, 2013 and 2012, no institutional loans or leases and no CRE loans were 90 days or more 

contractually past due. 

We generally place loans on non-accrual status once principal or interest payments are 60 days contractually 

past due, or earlier if management determines that full collection is not probable.  Loans 60 days past due, but 
considered both well-secured and in the process of collection, may be excluded from non-accrual status. For loans 
placed on non-accrual status, revenue recognition is discontinued.  As of December 31, 2013 and 2012, none of the 
aforementioned CRE loans was on non-accrual status. 

160

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents activity in the allowance for loan losses for the periods indicated:

(In millions)

Allowance for loan losses:

Beginning balance

Charge-offs

Provisions

Recoveries

Ending balance

Years Ended December 31,

2013

2012

2011

Institutional

Commercial
Real Estate

Total Loans
and Leases

Total Loans
and Leases

Total Loans
and Leases

$

$

22

—

6

—

28

$

$

— $

—

—

—

— $

22

—

6

—

28

$

$

22

—

(3)

3

22

$

$

100

(78)

—

—

22

The provision recorded in 2013, which was related to the institutional loans segment, resulted from our 
exposure to non-investment-grade borrowers composed of senior secured bank loans, more fully described above, 
which were purchased in connection with our participation in loan syndications in the non-investment-grade lending 
market beginning in 2013.  

Loans and leases are reviewed on a regular basis, and any provisions for loan losses that are recorded reflect 

management's estimate of the amount necessary to maintain the allowance for loan losses at a level considered 
appropriate to absorb estimated incurred losses in the loan-and-lease portfolio. 

Note 6.    Goodwill and Other Intangible Assets

The following table presents changes in the carrying amount of goodwill during the years ended December 31:

(In millions)
Beginning balance
Acquisitions(1)
Divestitures and other reductions

Foreign currency translation, net

Ending balance

2013

2012

Investment
Servicing

Investment
Management

Total

Investment
Servicing

Investment
Management

$

5,941

$

—

(10)

68

36

—

—

1

$ 5,977

$

5,610

$

—

(10)

69

290

—

41

35

—

—

1

Total

$ 5,645

290

—

42

$

5,999

$

37

$ 6,036

$

5,941

$

36

$ 5,977

(1) Amount for 2012 represented the acquisition of GSAS; refer to note 2. 

161

 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents changes in the net carrying amount of other intangible assets during the years 

ended December 31:

(In millions)
Beginning balance
Acquisitions(1)
Divestitures

Amortization

Foreign currency translation, net

Ending balance

2013

Investment
Servicing

$

2,492

Investment
Management
47
$

Total

Investment
Servicing

$ 2,539

$

2,408

2012

Investment
Management
51
$

—

(5)

(205)

39

—

—

(9)

1

—

(5)

(214)

40

257

—

(193)

20

—

—

(5)

1

Total

$ 2,459

257

—

(198)

21

$

2,321

$

39

$ 2,360

$

2,492

$

47

$ 2,539

(1) Amount for 2012 represented the acquisition of GSAS; refer to note 2.

The following table presents the gross carrying amount, accumulated amortization and net carrying amount of 

other intangible assets by type as of December 31:

(In millions)
Client relationships

Core deposits

Other

Total

Gross
Carrying
Amount

2013

Accumulated
Amortization

Net
Carrying
Amount

Gross
Carrying
Amount

2012

Accumulated
Amortization

Net
Carrying
Amount

$

$

2,706

$

(975) $

1,731

$

2,653

$

(755) $

1,898

717

234

(191)

(131)

526

103

706

244

(192)

(117)

514

127

3,657

$

(1,297) $

2,360

$

3,603

$

(1,064) $

2,539

Amortization expense related to other intangible assets was $214 million, $198 million and $200 million for the 

years ended December 31, 2013, 2012 and 2011, respectively.  Expected future amortization expense for other 
intangible assets recorded as of December 31, 2013 is $218 million for 2014, $213 million for 2015, $208 million for 
2016, $201 million for 2017 and $174 million for 2018.

162

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 7.    Other Assets

The following table presents the components of other assets as of December 31:

(In millions)
Collateral deposits, net

Unrealized gains on derivative financial instruments, net
Bank-owned life insurance(1)
Investments in joint ventures and other unconsolidated entities

Accounts receivable

Income taxes receivable

Prepaid expenses
Deferred tax assets, net of valuation allowance(2)
Receivable for securities settlement

Deposits with clearing organizations
Other(3)
Total

2013

2012

$

13,706

$

5,476

2,343

1,644

950

337

286

263

195

177

613

7,649

4,556

2,000

1,405

511

252

267

353

33

174

816

$

25,990

$

18,016

(1)  Represented the cash surrender values of a bankruptcy-remote, separate-account policy, and a general-account policy, both composed of 

aggregate life insurance coverage purchased by State Street Bank on certain of its employees, where State Street Bank is the sole 
beneficiary.  The separate account mainly included cash and highly-rated investment securities carried at fair value.     

(2)  Deferred tax assets and liabilities recorded in our consolidated statement of condition are netted within the same tax jurisdiction.  Gross 

deferred tax assets and liabilities are presented in note 23. 

(3)  Included other real estate owned of approximately $59 million and $65 million as of December 31, 2013 and December 31, 2012, respectively.

Note 8.  Deposits

As of December 31, 2013, we had $2.02 billion of time deposits outstanding, all of which were non-U.S. and all 

of which are scheduled to mature in 2014. As of December 31, 2012, we had $16.53 billion of time deposits 
outstanding, of which $2.82 billion were non-U.S.  As of December 31, 2013 and December 31, 2012, substantially 
all U.S. and non-U.S. time deposits were in amounts of $100,000 or more. 

Note 9.  Short-Term Borrowings

Our short-term borrowings include securities sold under repurchase agreements, federal funds purchased and 

other short-term borrowings; other short-term borrowings include borrowings associated with our tax-exempt 
investment program, more fully described in note 12, and commercial paper issued in connection with our corporate 
program, under which we can issue up to $3 billion of commercial paper with original maturities of up to 270 days 
from the date of issuance.  Collectively, short-term borrowings had weighted-average interest rates of 0.48% and 
0.55% for the years ended December 31, 2013 and 2012, respectively.

163

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present information with respect to the amounts outstanding and weighted-average 
interest rates of the primary components of our short-term borrowings as of and for the years ended December 31:

Securities Sold Under
Repurchase Agreements

Federal Funds Purchased

(Dollars in millions)

2013

2012

2011

2013

2012

2011

Balance as of December 31

$

7,953

$

8,006

$

8,572

$

Maximum outstanding as of any month-end

Average outstanding during the year

Weighted-average interest rate as of year-end

Weighted-average interest rate for the year

11,538

8,436

.003%

.01

9,306

7,697

.06%

.01

9,853

9,040

.04%

.11

19

570

297

.13%

.02

$

399

$

656

1,145

784

.13%

.09

8,259

845

.05%

.05

Tax-Exempt
Investment Program

Corporate Commercial Paper
Program

(Dollars in millions)

2013

2012

2011

2013

2012

2011

Balance as of December 31

$

1,948

$

2,148

$

2,294

$

1,819

$

2,318

$

2,384

Maximum outstanding as of any month-end

Average outstanding during the year

Weighted-average interest rate as of year-end

Weighted-average interest rate for the year

2,135

2,030

.09%

.13

2,274

2,214

.17%

.21

2,473

2,404

.18%

.26

2,535

1,632

.14%

.18

2,503

2,382

.22%

.23

2,825

2,449

.22%

.23

The following table presents the components of securities sold under repurchase agreements by underlying 

collateral as of December 31, 2013:

(In millions)

Collateralized by securities purchased under resale agreements

Collateralized by investment securities

Total

$

$

1,454

6,499

7,953

Obligations to repurchase securities sold are recorded as a liability in our consolidated statement of condition. 
U.S. government securities with a fair value of $6.68 billion underlying the repurchase agreements remained in our 
investment securities portfolio as of December 31, 2013.  The following table presents information about these U.S. 
government securities and the related repurchase agreements, including accrued interest, as of December 31, 
2013.  The table excludes repurchase agreements collateralized by securities purchased under resale agreements.

(Dollars in millions)

Overnight maturity

U.S. Government
Securities Sold

Repurchase
Agreements

Amortized
Cost

Fair Value

Amortized
Cost

Rate

$

7,097

$

6,677

$

6,499

.004%

We have entered into an agreement with a clearing organization that enables us to net all securities 
purchased under resale agreements and sold under repurchase agreements with counterparties that are also 
members of this organization. As a result of this netting, the average balances of securities purchased under resale 
agreements and securities sold under repurchase agreements were each reduced by $28.25 billion for 2013 and by 
$21.29 billion for 2012.

State Street Bank currently maintains a line of credit of CAD $800 million, or approximately $753 million as of 

December 31, 2013, to support its Canadian securities processing operations. The line of credit has no stated 
termination date and is cancelable by either party with prior notice. As of December 31, 2013, there was no balance 
outstanding on this line of credit.

164

 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 10.    Long-Term Debt

As of December 31,

(In millions)

Statutory business trusts:

Floating-rate subordinated notes due to State Street Capital Trust IV in 2037

$

Floating-rate subordinated notes due to State Street Capital Trust I in 2028

Parent company and non-banking subsidiary issuances:

2.875% notes due 2016
3.70% notes due in 2023(1)
3.10% subordinated notes due 2023(1)
Long-term capital leases

4.375% notes due 2021

4.956% junior subordinated debentures due 2018

4.30% notes due 2014
1.35% notes due 2018(1)
5.375% notes due 2017

Floating-rate notes due 2014

7.35% notes due 2026

State Street Bank issuances:

Floating-rate extendible notes due 2016

5.25% subordinated notes due 2018

5.30% subordinated notes due 2016

Floating-rate subordinated notes due 2015

Total long-term debt

2013

2012

$

800

155

800

155

1,010

1,014

974

918

788

727

537

502

487

450

250

150

900

442

409

200

—

—

706

780

550

507

—

450

250

150

1,000

453

414

200

$

9,699

$

7,429

(1) We have entered into interest-rate swap agreements, recorded as fair value hedges, to modify our interest expense on these senior 
and subordinated notes from a fixed rate to a floating rate.  As of December 31, 2013, we recorded a decrease of $35 million in the 
carrying value of long-term debt associated with these fair value hedges.  As of December 31, 2012, we recorded an increase of $174 
million in the carrying value of long-term debt associated with fair value hedges. Refer to note 16 for additional information about fair 
value hedges.

We maintain an effective universal shelf registration that allows for the offering and sale of debt securities, 
capital securities, common stock, depositary shares and preferred stock, and warrants to purchase such securities, 
including any shares into which the preferred stock and depositary shares may be convertible, or any combination 
thereof.

As of December 31, 2013, State Street Bank had Board authority to issue unsecured senior debt securities 

from time to time, provided that the aggregate principal amount of such unsecured senior debt outstanding at any 
one time does not exceed $5 billion.  As of December 31, 2013, $4.1 billion was available for issuance pursuant to 
this authority.  As of December 31, 2013, State Street Bank had Board authority to issue up to $1.5 billion of 
subordinated debt, incremental to subordinated debt outstanding as of the same date.  As of December 31, 2013, 
$500 million was available for issuance pursuant to this authority. 

Statutory Business Trusts:

As of December 31, 2013, we had 2 statutory business trusts, State Street Capital Trusts I and IV, which as of 

December 31, 2013 had collectively issued $955 million of trust preferred capital securities. Proceeds received by 
each of the trusts from their capitalization and from their capital securities issuances are invested in junior 
subordinated debentures issued by the parent company. The junior subordinated debentures are the sole assets of 
Capital Trusts I and IV. Each of the trusts is wholly-owned by us; however, in conformity with GAAP, we do not 
record the trusts in our consolidated financial statements.

Payments made by the trusts to holders of the capital securities are dependent on our payments made to the 
trusts on the junior subordinated debentures. Our fulfillment of these commitments has the effect of providing a full, 

165

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

irrevocable and unconditional guarantee of the trusts’ obligations under the capital securities. While the capital 
securities issued by the trusts are not recorded in our consolidated statement of condition, the junior subordinated 
debentures qualify for inclusion in tier 1 regulatory capital under current federal regulatory capital guidelines. 
Information about restrictions on our ability to obtain funds from our subsidiary banks is provided in note 15.

Interest paid by the parent company on the debentures is recorded in interest expense. Distributions to holders 

of the capital securities by the trusts are payable from interest payments received on the debentures and are due 
quarterly by State Street Capital Trusts I and IV, subject to deferral for up to five years under certain conditions. The 
capital securities are subject to mandatory redemption in whole at the stated maturity upon repayment of the 
debentures, with an option by us to redeem the debentures at any time.  Such optional redemption is subject to 
federal regulatory approval.

Parent Company and Non-Banking Subsidiary Issuances:

Interest on the 2.875% senior notes and the 4.375% senior notes is payable semi-annually in arrears on 

March 7 and September 7 of each year.  

As of December 31, 2013 and 2012, long-term capital leases included $363 million and $387 million, 

respectively, related to our One Lincoln Street headquarters building and related underground parking garage; $267 
million and $269 million, respectively, related to an office building in the U.K.; and $158 million and $50 million, 
respectively, related to obligations associated with construction of a new building and other premises and 
equipment.  Refer to note 20 for additional information.

In November 2013, we issued $1.0 billion of 3.70% senior notes due November 20, 2023.  Interest on the 
senior notes is payable semi-annually in arrears on May 20 and November 20 of each year, beginning on May 20, 
2014.

In May 2013, we issued $1.50 billion of senior and subordinated debt, composed of $500 million of 1.35% 

senior notes due May 15, 2018 and $1.0 billion of 3.10% subordinated notes due May 15, 2023.  Interest on both 
the 1.35% senior notes and the 3.10% subordinated notes is payable semi-annually in arrears on May 15 and 
November 15 of each year, beginning on November 15, 2013.  The 3.10% subordinated notes qualify for inclusion 
in tier 2 regulatory capital under current federal regulatory capital guidelines.

Interest on the 4.956% junior subordinated debentures is payable semi-annually in arrears on March 15 and 
September 15 of each year.  The debentures mature on March 15, 2018, and we do not have the right to redeem 
the debentures prior to maturity other than upon the occurrence of specified events. Such redemption is subject to 
federal regulatory approval.  The junior subordinated debentures qualify for inclusion in tier 2 regulatory capital 
under current federal regulatory capital guidelines.   

The 4.30% senior notes mature on May 30, 2014, with interest payable semi-annually in arrears on May 30 
and November 30 of each year. We cannot redeem the notes prior to maturity. We completed the issuance primarily 
in connection with our intention to redeem the U.S. Treasury's preferred equity investment received in October 2008 
under the TARP Capital Purchase Program. 

The 5.375% senior notes mature on April 30, 2017, with interest payable semi-annually in arrears on April 30 

and October 30 of each year. 

The floating-rate notes mature on March 7, 2014, with interest payable quarterly in arrears on March 7, June 7, 

September 7, and December 7 of each year.  

The 7.35% senior notes mature on June 15, 2026, with interest payable semi-annually in arrears on June 15 

and December 15 of each year. We may not redeem the notes prior to their maturity.

State Street Bank Issuances:

Each of the extendible notes, issued in 2012, had an initial maturity date of January 13, 2014; on the 18th day 

of each month, holders are entitled to extend the maturity date of their notes for successive one-month periods in 
accordance with defined procedures.  Pursuant to these procedures, the maturity of these notes has been extended 
to March 18, 2014.  In no event may the maturity of any note be extended beyond January 15, 2016, the final 
maturity date.  Beginning on January 15, 2015, State Street Bank may redeem some or all of the notes at 100% of 
the principal amount of the notes to be redeemed, plus accrued interest to the redemption date.  State Street Bank 
is required to pay interest on the notes on March 18, June 18, September 18 and December 18 of each year, at a 
rate for each interest period equal to three-month LIBOR plus the applicable margin for that interest period.

166

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

With respect to the 5.25% subordinated bank notes due 2018, State Street Bank is required to make semi-
annual interest payments on the outstanding principal balance of the notes on April 15 and October 15 of each year, 
and the notes qualify for inclusion in tier 2 regulatory capital under current federal regulatory capital guidelines. With 
respect to the 5.30% subordinated notes due 2016 and the floating-rate subordinated notes due 2015, State Street 
Bank is required to make semi-annual interest payments on the outstanding principal balance of the 5.30% 
subordinated notes on January 15 and July 15 of each year, and quarterly interest payments on the outstanding 
principal balance of the floating-rate notes on March 8, June 8, September 8 and December 8 of each year. Each of 
the subordinated notes qualifies for inclusion in tier 2 regulatory capital under current federal regulatory capital 
guidelines.

Note 11.    Commitments, Guarantees and Contingencies

Commitments:

We had unfunded off-balance sheet commitments to extend credit totaling $21.30 billion and $17.86 billion as 
of December 31, 2013 and 2012, respectively.  The potential losses associated with these commitments equal the 
gross contractual amounts, and do not consider the value of any collateral.  Approximately 75% of our unfunded 
commitments to extend credit expire within one year from the date of issue.  Since many of these commitments are 
expected to expire or renew without being drawn upon, the gross contractual amounts do not necessarily represent 
our future cash requirements.

Guarantees:

Off-balance sheet guarantees are composed of indemnified securities financing, stable value protection, 

unfunded commitments to purchase assets, and standby letters of credit.  The potential losses associated with 
these guarantees equal the gross contractual amounts, and do not consider the value of any collateral.  The 
following table presents the aggregate gross contractual amounts of our off-balance sheet guarantees as of 
December 31, 2013 and 2012.  Amounts presented do not reflect participations to independent third parties. 

(In millions)

Indemnified securities financing

Stable value protection

Asset purchase agreements

Standby letters of credit

Indemnified Securities Financing

2013

2012

$

320,078

$

302,341

24,906

4,685

4,612

33,512

5,063

4,552

On behalf of our clients, we lend their securities, as agent, to brokers and other institutions.  In most 

circumstances, we indemnify our clients for the fair market value of those securities against a failure of the borrower 
to return such securities.  We require the borrowers to maintain collateral in an amount equal to or in excess of 
100% of the fair market value of the securities borrowed.  Securities on loan and the collateral are revalued daily to 
determine if additional collateral is necessary or if excess collateral is required to be returned to the borrower.  
Collateral received in connection with our securities lending services is held by us as agent and is not recorded in 
our consolidated statement of condition. 

The cash collateral held by us as agent is invested on behalf of our clients.  In certain cases, the cash 
collateral is invested in third-party repurchase agreements, for which we indemnify the client against loss of the 
principal invested.  We require the counterparty to the indemnified repurchase agreement to provide collateral in an 
amount equal to or in excess of 100% of the amount of the repurchase agreement.  In our role as agent, the 
indemnified repurchase agreements and the related collateral held by us are not recorded in our consolidated 
statement of condition. 

167

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table summarizes the fair values of indemnified securities financing and related collateral, as 

well as collateral invested in indemnified repurchase agreements, as of December 31:

(In millions)

Aggregate fair value of indemnified securities financing

Aggregate fair value of cash and securities held by us, as agent, as collateral for indemnified
securities financing

Aggregate fair value of collateral for indemnified securities financing invested in indemnified
repurchase agreements

2013

2012

$

320,078

$ 302,341

331,732

312,223

85,374

80,224

Aggregate fair value of cash and securities held by us or our agents as collateral for investments in
indemnified repurchase agreements

91,097

85,411

In certain cases, we participate in securities finance transactions as a principal.  As a principal, we borrow 

securities from the lending client and then lend such securities to the subsequent borrower, either a State Street 
client or a broker/dealer. Collateral provided and received in connection with such transactions is recorded in other 
assets and accrued expenses and other liabilities, respectively, in our consolidated statement of condition.  As of 
December 31, 2013 and December 31, 2012, we had approximately $11.29 billion and $6.83 billion, respectively, of 
collateral provided and approximately $6.62 billion and $4.99 billion, respectively, of collateral received from clients 
in connection with our participation in principal securities finance transactions. 

Stable Value Protection

In the normal course of our business, we offer products that provide book-value protection, primarily to plan 

participants in stable value funds managed by non-affiliated investment managers of post-retirement defined 
contribution benefit plans, particularly 401(k) plans.  The book-value protection is provided on portfolios of 
intermediate, investment grade fixed-income securities, and is intended to provide safety and stable growth of 
principal invested.  The protection is intended to cover any shortfall in the event that a significant number of plan 
participants withdraw funds when book value exceeds market value and the liquidation of the assets is not sufficient 
to redeem the participants.  The investment parameters of the underlying portfolios, combined with structural 
protections, are designed to provide cushion and guard against payments even under extreme stress scenarios.

These contingencies are individually accounted for as derivative financial instruments.  The notional amounts 

of the stable value contracts are presented as “derivatives not designated as hedging instruments” in the table of 
aggregate notional amounts of derivative financial instruments provided in note 16.  As of December 31, 2013, we 
have not made a payment under these contingencies that we consider material to our consolidated financial 
condition, and management believes that the probability of payment under these contingencies in the future, that we 
would consider material to our consolidated financial condition, is remote.

Contingencies:

Legal and Regulatory Matters

In the ordinary course of business, we and our subsidiaries are involved in disputes, litigation and regulatory 

inquiries and investigations, both pending and threatened. These matters, if resolved adversely against us or 
settled, may result in monetary damages, fines and penalties or require changes in our business practices. The 
resolution or settlement of these matters is inherently difficult to predict. Based on our assessment of these pending 
matters, we do not believe that the amount of any judgment, settlement or other action arising from any pending 
matter is likely to have a material adverse effect on our consolidated financial condition.  However, an adverse 
outcome in certain of the matters described below could have a material adverse effect on our consolidated results 
of operations for the period in which such matter is resolved or an accrual is determined to be required, on our 
consolidated financial condition or on our reputation.

We evaluate our needs for accruals of loss contingencies related to legal proceedings on a case-by-case 
basis. When we have a liability that we deem probable and can be reasonably estimated as of the date of our 
consolidated financial statements, we accrue for our estimate of the loss.  We consider a loss probable and 
establish an accrual when we make or intend to make an offer of settlement.  Once established, an accrual is 
subject to subsequent adjustment as a result of additional information. The resolution of proceedings and the 
reasonably estimable loss (or range thereof) are inherently difficult to predict, especially in the early stages of 
proceedings. Even if a loss is probable, due to many complex factors, such as speed of discovery and the timing of 

168

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

court decisions or rulings, a loss or range of loss might not be reasonably estimated until the later stages of the 
proceeding.

As of December 31, 2013, our aggregate accruals for legal loss contingencies and regulatory matters totaled 

approximately $119 million.  To the extent that we have established accruals in our consolidated statement of 
condition for probable loss contingencies, such accruals may not be sufficient to cover our ultimate financial 
exposure associated with any settlements or judgments. We may be subject to proceedings in the future that, if 
adversely resolved, would have a material adverse effect on our businesses or on our future consolidated financial 
statements. Except where otherwise noted below, we have not established accruals with respect to the claims 
discussed and do not believe that potential exposure is probable and can be reasonably estimated.  

The following discussion provides information with respect to significant legal and regulatory matters.  

SSgA

We have previously reported on two related ERISA class actions by investors in unregistered SSgA-managed 
collective trust funds and common trust funds which challenge the division of our securities lending-related revenue 
between those funds and State Street in its role as lending agent.  In January 2014, we filed a motion to approve a 
$10 million class settlement of the collective trust fund litigation.  A final fairness hearing has been scheduled for 
May 2014.  The common trust fund class action remains pending.  We have accrued $15 million in connection with 
these matters, including the proposed class settlement.

Securities Finance

Two related participants in our agency securities lending program have brought suit against us challenging 
actions taken by us in response to their withdrawal from the program.  We believe that certain withdrawals by these 
participants were inconsistent with the redemption policy applicable to the agency lending collateral pools and, 
consequently, redeemed their remaining interests through an in-kind distribution that reflected the assets these 
participants would have received had they acted in accordance with the collateral pools' redemption policy.  In 
taking these actions, we believe that we acted in the best interests of all participants in the collateral pools.  The two 
participants have asserted damages of $120 million, an amount that plaintiffs have stated was the difference 
between the amortized cost and market value of the assets that State Street proposed to distribute to the plans in-
kind on or about August 2009.  While management does not believe that such difference is an appropriate measure 
of damages, we have been informed that the participants liquidated these securities in June 2013, and we estimate 
the loss on those sales to be approximately $11 million.  We have accrued $10 million in connection with this matter.

Foreign Exchange

We offer our custody clients and their investment managers the option to route foreign exchange transactions 

to our foreign exchange desk through our asset servicing operation.  We record as revenue an amount 
approximately equal to the difference between the rates we set for those trades and indicative interbank market 
rates at the time of settlement of the trade. As discussed more fully below, claims have been asserted on behalf of 
certain current and former custody clients, and future claims may be asserted, alleging that our indirect foreign 
exchange rates (including the differences between those rates and indicative interbank market rates at the time we 
executed the trades) were not adequately disclosed or were otherwise improper, and seeking to recover, among 
other things, the full amount of the revenue we obtained from our indirect foreign exchange trading with them.

In October 2009, the Attorney General of the State of California commenced an action under the California 

False Claims Act and California Business and Professional Code related to services State Street provides to 
California state pension plans. The California Attorney General asserts that the pricing of certain foreign exchange 
transactions for these pension plans was governed by the custody contracts for these plans and that our pricing 
was not consistent with the terms of those contracts and related disclosures to the plans, and that, as a result, State 
Street made false claims and engaged in unfair competition.  The Attorney General asserts actual damages of 
approximately $100 million for periods from 2001 to 2009 and seeks additional penalties, including treble damages. 
This action is in the discovery phase.

We provide custody and principal foreign exchange services to government pension plans in other 

jurisdictions.  Since the commencement of the litigation in California, attorneys general and other governmental 
authorities from a number of jurisdictions, as well as U.S. Attorney's offices, the U.S. Department of Labor and the 
SEC, have requested information or issued subpoenas in connection with inquiries into the pricing of our foreign 
exchange services.  We continue to respond to such inquiries and subpoenas.

169

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

We offer indirect foreign exchange services such as those we offer to the California state pension plans to a 

broad range of custody clients in the U.S. and internationally.  We have responded and are responding to 
information requests from a number of clients concerning our indirect foreign exchange rates.  In February 2011, a 
putative class action was filed in federal court in Boston seeking unspecified damages, including treble damages, 
on behalf of all custodial clients that executed certain foreign exchange transactions with State Street from 1998 to 
2009.  The putative class action alleges, among other things, that the rates at which State Street executed foreign 
currency trades constituted an unfair and deceptive practice under Massachusetts law and a breach of the duty of 
loyalty.  

Two other putative class actions are currently pending in federal court in Boston alleging various violations of 

ERISA on behalf of all ERISA plans custodied with us that executed indirect foreign exchange transactions with 
State Street from 1998 onward.  The complaints allege that State Street caused class members to pay unfair and 
unreasonable rates for indirect foreign exchange transactions with State Street.  The complaints seek unspecified 
damages, disgorgement of profits, and other equitable relief.

We have not established an accrual with respect to any of the pending legal proceedings related to our indirect 

foreign exchange services.  We cannot provide any assurance as to the outcome of the pending proceedings, or 
whether other proceedings might be commenced against us by clients or government authorities.  We expect that 
plaintiffs will seek to recover their share of all or a portion of the revenue that we have recorded from providing 
indirect foreign exchange services. 

The following table summarizes our estimated total revenue worldwide from indirect foreign exchange trading 

services for the years ended December 31:

(In millions)
Revenue from indirect foreign exchange
trading

2013

2012

2011

2010

2009

2008

$

285

$

248

$

331

$

336

$

369

$

462

We believe that the amount of our revenue from such services has been of a similar or lesser order of 

magnitude for many years prior to 2008. Our revenue calculations related to indirect foreign exchange trading 
services reflect a judgment concerning the relationship between the rates we charge for indirect foreign exchange 
execution and indicative interbank market rates near in time to execution.  Our revenue from foreign exchange 
trading generally depends on the difference between the rates we set for indirect trades and indicative interbank 
market rates on the date trades settle.

We cannot predict the outcome of any pending matters or whether a court, in the event of an adverse 

resolution, would consider our revenue to be the appropriate measure of damages. 

Shareholder Litigation

Three shareholder-related complaints are currently pending in federal court in Boston.  One complaint purports 
to be a class action on behalf of State Street shareholders. The two other complaints purport to be class actions on 
behalf of participants and beneficiaries in the State Street Salary Savings Program who invested in the program's 
State Street common stock investment option.  The complaints allege various violations of the federal securities 
laws, common law and ERISA in connection with our public disclosures concerning our investment securities 
portfolio, our asset-backed commercial paper conduit program, and our foreign exchange trading business.  A fourth 
complaint, a purported shareholder derivative action on behalf of State Street, was dismissed in September 2013. 
We have accrued $12.5 million in connection with these matters.

Transition Management

In January 2014, we entered into a settlement with the U.K. Financial Conduct Authority as a result of our 
having charged six clients of our U.K. transition management business during 2010 and 2011 amounts in excess of 
the contractual terms.  We agreed to and have paid a fine of £22.9 million, or approximately $37.8 million, which we 
had fully accrued as of December 31, 2013.  The SEC and the U.S. Attorney are conducting separate investigations 
into this matter.  As of December 31, 2013, in addition to the above-described settlement, we had remaining 
accruals of approximately $13 million for other costs associated with the reimbursement of the affected clients and 
indemnification costs. 

Investment Servicing

State Street is named as a defendant in a series of related complaints by investment management clients of 

TAG Virgin Islands, Inc., or TAG, who hold or held custodial accounts with State Street.  The complaints, 

170

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

collectively, allege various claims in connection with certain assets managed by TAG and custodied with State 
Street.  In 2013, we entered into settlements with certain of the TAG account holders.  As of December 31, 2013, we 
had accrued $4.6 million with respect to claims that have not been settled. 

Income Taxes

In determining our provision for income taxes, we make certain judgments and interpretations with respect to 
tax laws in jurisdictions in which we have business operations. Because of the complex nature of these laws, in the 
normal course of our business, we are subject to challenges from U.S. and non-U.S. income tax authorities 
regarding the amount of income taxes due. These challenges may result in adjustments to the timing or amount of 
taxable income or deductions or the allocation of taxable income among tax jurisdictions.  We recognize a tax 
benefit when it is more likely than not that our position will result in a tax deduction or credit.  Additional information 
with respect to our provisions for income taxes and tax benefits, including unrecognized tax benefits, is provided in 
note 23. 

The Internal Revenue Service, or IRS, is currently reviewing our U.S. income tax returns for the tax years 2010 

and 2011.  Management believes that we have sufficiently accrued liabilities as of December 31, 2013 for tax 
exposures, including, but not limited to, exposures related to the review by the IRS of the tax years 2010 and 2011.

Note 12.    Variable Interest Entities

Asset-Backed Investment Securities:

We invest in various forms of asset-backed securities, which we carry in our investment securities portfolio.  

These asset-backed securities meet the GAAP definition of asset securitization entities, which are considered to be 
VIEs as defined by GAAP.  We are not considered to be the primary beneficiary of these VIEs, as defined by GAAP, 
since we do not have control over their activities.  Additional information about our asset-backed securities is 
provided in note 4.

Tax-Exempt Investment Program:

In the normal course of our business, we structure and sell certificated interests in pools of tax-exempt 

investment-grade assets, principally to our mutual fund clients.  We structure these pools as partnership trusts, and 
the assets and liabilities of the trusts are recorded in our consolidated statement of condition as investment 
securities available for sale and other short-term borrowings.  We may also provide liquidity and re-marketing 
services to the trusts.  As of December 31, 2013 and December 31, 2012, we carried investment securities 
available for sale, composed of securities related to state and political subdivisions, with a fair value of $2.33 billion 
and $2.68 billion, respectively, and other short-term borrowings (refer to note 9) of $1.95 billion and $2.15 billion, 
respectively, in our consolidated statement of condition in connection with these trusts.

We transfer assets to the trusts from our investment securities portfolio at adjusted book value, and the trusts 

finance the acquisition of these assets by selling certificated interests issued by the trusts to third-party investors 
and to State Street as residual holder.  These transfers do not meet the de-recognition criteria defined by GAAP, 
and therefore, are recorded in our consolidated financial statements.  The trusts had a weighted-average life of 
approximately 6.5 years as of December 31, 2013, compared to approximately 6.9 years as of December 31, 2012.

Under separate legal agreements, we provide standby bond-purchase agreements to these trusts and, with 
respect to certain securities, letters of credit.  Our commitments to the trusts under these standby bond-purchase 
agreements and letters of credit totaled $1.99 billion and $684 million, respectively, as of December 31, 2013, none 
of which was utilized at period-end.  In the event that our obligations under these agreements are triggered, no 
material impact to our consolidated results of operations or financial condition is expected to occur, because the 
securities are already recorded at fair value in our consolidated statement of condition. 

Interests in Sponsored Investment Funds:

In the normal course of business, we manage various types of sponsored investment funds through SSgA.  
The services we provide to these sponsored investment funds generate management fee revenue.  From time to 
time, we may invest cash in the funds, which we refer to as seed capital, in order for the funds to establish a 
performance history for newly-launched strategies.  These funds may be considered VIEs.

On December 31, 2013, we invested in a newly-launched sponsored investment fund.  Given the extent of our 

exposure to the variability of the net assets of the fund, we were deemed to be the fund’s primary beneficiary, and 
as a result have included the fund in our consolidated financial statements.  As of December 31, 2013, the fund’s 

171

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

assets consisted solely of $50 million in cash.  In 2014, the cash will be invested in various securities and 
investment vehicles as the fund executes its investment strategy.  As of December 31, 2012, we were not deemed 
to be the primary beneficiary of any sponsored investment funds, and as a result did not include the funds in our 
consolidated financial statements as of that date.

As of December 31, 2013, our potential maximum total exposure associated with the consolidated sponsored 

investment fund totaled $50 million and represented the value of our economic ownership interest in the fund.  In 
the aggregate, we expect any financial losses that we realize over time from these seed investments to be limited to 
the actual fair value of the amount invested in the consolidated fund, which is based on the fair value of the 
underlying investment securities held by the funds.  However, in the event of a fund wind-down, gross gains and 
losses of the fund may be recognized for financial accounting purposes in different periods during the time the fund 
is consolidated but not wholly owned.  Although we expect the actual economic loss to be limited to the amount 
invested, our losses in any period could exceed the value of our economic interests in the fund and could exceed 
the value of our initial seed capital investment.   

Our conclusion to consolidate a sponsored investment fund may vary from period to period, most commonly as 
a result of fluctuation in our ownership interest as a result of changes in the number of fund shares held by either us 
or by third parties. Given that the funds follow specialized investment company accounting rules which prescribe fair 
value, a de-consolidation generally would not result in gains or losses for us. 

The net assets of any consolidated fund are solely available to settle the liabilities of the fund and to settle any 

investors’ ownership redemption requests, including any seed capital invested in the fund by State Street. We are 
not contractually required to provide financial or any other support to any of our sponsored investment funds.  In 
addition, neither creditors nor equity investors in the sponsored investment funds have any recourse to State 
Street’s general credit.

As of December 31, 2013 and December 31, 2012, we managed certain sponsored investment funds, 
considered to be VIEs, in which we held a variable interest but for which we were not deemed to be the primary 
beneficiary. Our potential maximum loss exposure related to these unconsolidated funds totaled $18 million and $28 
million as of December 31, 2013 and December 31, 2012, respectively, and represented the carrying value of our 
seed capital investment, which is recorded in either investment securities available for sale or other assets in our 
consolidated statement of condition. The amount of loss we may recognize during any period is limited to the 
carrying amount of our seed capital investment in the unconsolidated fund.

Note 13.    Shareholders’ Equity

Preferred Stock: 

In 2013, we declared aggregate dividends on our non-cumulative perpetual preferred stock, Series C 
(represented by depositary shares, each representing a 1/4,000th ownership interest in a share of State Street's 
non-cumulative perpetual preferred stock, Series C) of $5,250 per share, or approximately $1.31 per depositary 
share, totaling approximately $26 million.  In 2012, dividends declared on our perpetual preferred stock, Series C, 
totaled approximately $8 million.  In 2012, we declared dividends on our non-cumulative perpetual preferred stock, 
Series A, totaling approximately $21 million.  We redeemed our Series A perpetual preferred stock in 2012.  

Dividends on shares of our Series C preferred stock are not mandatory and are not cumulative.  If declared, 
dividends will be payable on the liquidation preference of $100,000 per share quarterly in arrears on March 15, June 
15, September 15 or December 15 of each year at an annual rate of 5.25%.  If we issue additional shares of our 
Series C preferred stock after the original issue date, dividend rights with respect to such shares will commence 
from the original issue date of such additional shares. Dividends on our Series C preferred stock will not be 
declared to the extent that such declaration would cause us to fail to comply with applicable laws and regulations, 
including federal regulatory capital guidelines. 

On September 15, 2017, or any dividend payment date thereafter, the Series C preferred stock and 
corresponding depositary shares may be redeemed by us, in whole or in part, at a redemption price equal to 
$100,000 per share (equivalent to $25 per depositary share) plus any declared and unpaid dividends, without 
accumulation of any undeclared dividends.  The Series C preferred stock and corresponding depositary shares may 
be redeemed at our option, in whole or in part, prior to September 15, 2017, upon the occurrence of a regulatory 
capital treatment event, as defined in the certificate of designation with respect to the Series C preferred stock, at a 
redemption price equal to $100,000 per share (equivalent to $25 per depositary share) plus any declared and 
unpaid dividends, without accumulation of any undeclared dividends. 

172

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Common Stock:

In March 2013, our Board of Directors approved a program authorizing the purchase by us of up to $2.10 
billion of our common stock through March 31, 2014.  In connection with this and a prior Board-approved program, 
we undertook the following activities in 2013:

•  From April 1, 2013 through December 31, 2013, we purchased approximately 24.7 million shares of our 

common stock under this program at an average per-share and aggregate cost of $68.05 and $1.68 billion, 
respectively.  As of December 31, 2013, approximately $420 million remained available for purchases of our 
common stock under the March 2013 program.  

•  From January 1, 2013 through March 31, 2013, we purchased approximately 6.5 million shares of our 

common stock at an average cost of $54.95 per share and an aggregate cost of approximately $360 million, 
under a previous Board-approved program which ended on March 31, 2013.  

• 

In 2013, in the aggregate under both programs, we purchased approximately 31.2 million shares of our 
common stock at an average per-share cost of $65.30 and an aggregate cost of approximately $2.04 billion.

Shares acquired in connection with our common stock purchase programs which remained unissued as of 
December 31, 2013 were recorded as treasury stock in our consolidated statement of condition as of December 31, 
2013.

In 2013, we declared aggregate common stock dividends of $1.04 per share, totaling approximately $463 

million, compared to aggregate common stock dividends of $0.96 per share, totaling approximately $456 million, 
declared in 2012.

Our common shares may be acquired for certain deferred compensation plans, held by an external trustee, 

that are not part of our common stock purchase program.  As of December 31, 2013 and 2012, approximately 
375,000 shares and 387,000 shares, respectively, had been purchased and were held in trust, and were recorded 
as treasury stock in our consolidated statement of condition as of those dates.

Accumulated Other Comprehensive Income (Loss):

The following table presents the after-tax components of AOCI as of December 31:

(In millions)

2013

2012

2011

Net unrealized gains (losses) on cash flow hedges

$

161

$

69

$

Net unrealized gains (losses) on available-for-sale securities portfolio

Net unrealized losses related to reclassified available-for-sale securities

Net unrealized gains (losses) on available-for-sale securities

Net unrealized losses on available-for-sale securities designated in fair
value hedges

Other-than-temporary impairment on available-for-sale securities related to
factors other than credit

Net unrealized losses on hedges of net investments in non-U.S.
subsidiaries

Other-than-temporary impairment on held-to-maturity securities related to
factors other than credit

Net unrealized losses on retirement plans

Foreign currency translation

Total

(56)

(72)

(128)

(97)

4

(14)

(47)

(203)

229

$

(95) $

815

(110)

705

(183)

(3)

(14)

(65)

(283)

134

360

$

(5)

110

(189)

(79)

(210)

(17)

(14)

(86)

(248)

—

(659)

In the year ended December 31, 2013, we realized net gains of $14 million, or $9 million net of related taxes as 

presented in the table above, from sales of available-for-sale securities.  Unrealized pre-tax gains of $25 million 
were included in AOCI as of December 31, 2012, net of deferred taxes of $10 million, related to these sales.  In the 
year ended December 31, 2012, we realized net gains of $55 million from sales of available-for-sale securities. 
Unrealized pre-tax gains of $67 million were included in AOCI as of December 31, 2011, net of deferred taxes of 
$27 million, related to these sales.  In the year ended December 31, 2011, we realized net gains of $140 million 
from sales of available-for-sale securities. Unrealized pre-tax gains of $76 million were included in other 
comprehensive income as of December 31, 2010, net of deferred taxes of $30 million, related to these sales.  

173

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents changes in AOCI by component, net of related taxes, for the year ended 

December 31: 

Year Ended December 31, 2013

Net
Unrealized
Gains
(Losses)
on Cash
Flow
Hedges

Net
Unrealized
Gains
(Losses)
on
Available-
for-Sale
Securities

Net
Unrealized
Losses on
Hedges of
Net
Investments
in Non-U.S.
Subsidiaries

Other-Than-
Temporary
Impairment
on Held-to-
Maturity
Securities

Net
Unrealized
Losses on
Retirement
Plans

Foreign
Currency
Translation

Total

$

69

$

519

$

(14) $

(65) $

(283) $

134

$

360

89

3

92

(735)

(5)

(740)

—

—

—

15

3

18

60

20

80

96

(1)

95

(475)

20

(455)

(In millions)

Beginning balance

Other comprehensive income (loss)
before reclassifications

Amounts reclassified out of AOCI

Other comprehensive income (loss)

Ending balance

$

161

$

(221) $

(14) $

(47) $

(203) $

229

$

(95)

The following table presents reclassifications out of AOCI for the year ended December 31, 2013: 

(In millions)

Cash flow hedges:

Interest-rate contracts, net of related tax benefit of $2

$

3 Net interest revenue

Available-for-sale securities:

Amount
Reclassified out
of AOCI

Affected Line Item in
Consolidated Statement of
Income

Net realized gains from sales of available-for-sale securities, net of related
taxes of ($5)

Other-than-temporary impairment on available-for-sale securities related to
factors other than credit, net of related tax benefit of $2

Held-to-maturity securities:

Other-than-temporary impairment on held-to-maturity securities related to
factors other than credit, net of related tax benefit of $3

Retirement plans:

Amortization of actuarial losses, net of related tax benefit of $13

Foreign currency translation:

Net gains (losses) from sales
of available-for-sale
securities

(9)

Losses reclassified (from) to
other comprehensive income

Losses reclassified (from) to
other comprehensive income

4

3

Compensation and employee
benefits expense

20

Sales of non-U.S. entities, net of related taxes of ($1)

Total reclassifications out of AOCI

$

(1)

20

Processing fees and other
revenue

Note 14.  Equity-Based Compensation

In May 2012, our shareholders amended the 2006 Equity Incentive Plan to increase the number of shares of 
our common stock that may be delivered in satisfaction of stock and stock-based awards, including stock options, 
stock appreciation rights, restricted stock, deferred stock and performance awards, from 37 million shares to 52.5 
million shares. In addition, up to 8 million shares from our 1997 Equity Incentive Plan were approved for issuance 
under the 2006 Plan. This included shares that were available for issuance when the plan expired on December 18, 
2006, and any shares that subsequently become available due to cancellations and forfeitures.  A total of 60.5 
million shares is available for issuance under the 2006 Plan.

As of December 31, 2013, a cumulative total of 52.4 million shares had been awarded under the 2006 Plan, 

compared with cumulative totals of 45.3 million shares and 32.8 million shares as of December 31, 2012 and 2011, 

174

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

respectively. The 2006 Plan allows for shares withheld in payment of the exercise price of an award or in 
satisfaction of tax withholding requirements, shares forfeited due to employee termination, shares expired under 
options awards, or shares not delivered when performance conditions have not been met, to be added back to the 
pool of shares available for awards. As of December 31, 2013, 14 million shares had been awarded under the 2006 
Plan but not delivered, and have become available for reissue.

The exercise price of non-qualified and incentive stock options and stock appreciation rights may not be less 
than the fair value of such shares on the date of grant. Stock options and stock appreciation rights granted under 
the 1997 and 2006 plans generally vest over four years and expire no later than ten years from the date of grant. 
For restricted stock awards granted under the plans, common stock is issued at the time of grant and recipients 
have dividend and voting rights. In general, these grants vest over three to four years. No restricted stock awards 
have been granted since 2010. 

For deferred stock awards granted under the plans, no common stock is issued at the time of grant and the 
stock does not have dividend and voting rights. Generally, these grants vest over two to four years. Performance 
awards granted are earned over a performance period based on the achievement of defined goals, generally over 
one to four years. Payment for performance awards is made in shares of our common stock equal to its fair market 
value per share, based on certain financial ratios, after the conclusion of each performance period. No common 
stock options or stock appreciation rights have been granted since 2009.

In December 2012, malus-based forfeiture provisions were included in deferred stock awards granted to 
employees identified as “material risk-takers.”  These malus-based forfeiture provisions provide for the reduction or 
cancellation of unvested deferred compensation, such as deferred stock awards, if it is determined that a material 
risk-taker made risk-based decisions that exposed State Street to inappropriate risks that resulted in a material 
unexpected loss at the business-unit, line-of-business or corporate level.  

Compensation expense related to stock options, stock appreciation rights, restricted stock awards, deferred 

stock awards and performance awards, which we record as a component of compensation and employee benefits 
expense in our consolidated statement of income, was $355 million, $353 million and $261 million for the years 
ended December 31, 2013, 2012 and 2011, respectively.  Such expense for 2013 and 2012 excluded $3 million and 
$26 million, respectively, associated with acceleration of expense in connection with the staff reductions discussed 
in note 21. This expense was included in the severance-related portion of the associated restructuring charges 
recorded in each respective year. The aggregate income tax benefit recorded in our consolidated statement of 
income related to compensation expense recorded as a component of compensation and employee benefits 
expense was $140 million, $139 million and $103 million for the years ended December 31, 2013, 2012 and 2011, 
respectively.

The following table presents information about the 2006 Plan and 1997 Plan as of December 31, 2013, and 

related activity during the years indicated:

Shares
(in thousands)

Weighted-
Average
Exercise
Price

Weighted-
Average
Remaining
Contractual
Term
(in years)

Total
Intrinsic
Value
(in millions)

Stock Options and Stock Appreciation Rights:

Outstanding as of December 31, 2011

Exercised

Forfeited or expired

Outstanding as of December 31, 2012

Exercised

Forfeited or expired

Outstanding as of December 31, 2013

Exercisable as of December 31, 2013

7,709

$

(1,459)

(612)

5,638

(2,725)

(249)

2,664

2,664

$

$

53.37

38.09

51.03

57.58

45.93

68.80

68.45

68.45

2.3

2.3

$

$

20

20

The total intrinsic value of options exercised during the years ended December 31, 2013, 2012 and 2011 was 

$42 million, $8 million and $6 million, respectively.  As of December 31, 2013, there was no unrecognized 
compensation cost related to stock options and stock appreciation rights.

175

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present activity related to other common stock awards during the years indicated:

Restricted Stock Awards:

Outstanding as of December 31, 2011

Vested

Forfeited

Outstanding as of December 31, 2012

Vested

Forfeited

Outstanding as of December 31, 2013

Shares
(in thousands)

Weighted-Average
Grant Date Fair
Value

4,165

$

(1,497)

(66)

2,602

(1,339)

(18)

1,245

$

43.25

42.87

44.64

43.44

42.47

43.98

44.47

The total fair value of restricted stock awards vested was $57 million, $64 million, and $66 million for the 

years ended December 31, 2013, 2012 and 2011, respectively.  As of December 31, 2013, total unrecognized 
compensation cost related to restricted stock, net of estimated forfeitures, was $8 million, which is expected to be 
recognized over a weighted-average period of six months.

Deferred Stock Awards:

Outstanding as of December 31, 2011

Granted

Vested

Forfeited

Outstanding as of December 31, 2012

Granted

Vested

Forfeited

Outstanding as of December 31, 2013

Shares
(in thousands)

Weighted-Average
Grant Date Fair
Value

8,953

$

11,405

(5,123)

(421)

14,814

6,906

(6,332)

(294)

15,094

$

42.34

38.48

43.46

39.27

39.08

54.16

40.97

44.48

45.07

The weighted-average grant date fair value of deferred stock awards granted in 2011 was $41.92 per share. 
The total fair value of deferred stock awards vested was $259 million, $223 million and $107 million for the years 
ended December 31, 2013, December 31, 2012 and 2011, respectively.  As of December 31, 2013, total 
unrecognized compensation cost related to deferred stock awards, net of estimated forfeitures, was $400 million, 
which is expected to be recognized over a weighted-average period of 2.4 years.

Performance Awards:

Outstanding as of December 31, 2011

Granted

Forfeited

Paid out

Outstanding as of December 31, 2012

Granted

Forfeited

Paid out

Outstanding as of December 31, 2013

176

Shares
(in thousands)

Weighted-Average
Grant Date Fair
Value

2,629

$

764

(200)

(646)

2,547

494

(4)

(813)

2,224

$

42.52

37.78

42.59

44.07

40.70

53.60

41.62

41.62

43.24

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The weighted-average grant date fair value of performance awards granted in 2011 was $42.28 per share. The 

total fair value of performance awards paid out was $34 million, $28 million and $10 million for the years ended 
December 31, 2013, 2012 and 2011, respectively.  As of December 31, 2013, total unrecognized compensation cost 
related to performance awards, net of estimated forfeitures, was $6 million, which is expected to be recognized over 
a weighted-average period of 1.7 years.

We utilize either treasury shares or authorized but unissued shares to satisfy the issuance of common stock 
under our equity incentive plans. We do not have a specific policy concerning purchases of our common stock to 
satisfy stock issuances, including exercises of stock options. We have a general policy concerning purchases of our 
common stock to meet issuances under our employee benefit plans, including option exercises and other corporate 
purposes. Various factors determine the amount and timing of our purchases of our common stock, including 
regulatory reviews, our regulatory capital requirements, the number of shares we expect to issue under employee 
benefit plans, market conditions (including the trading price of our common stock), and legal considerations. These 
factors can change at any time, and the number of shares of common stock we will purchase or when we will 
purchase them cannot be assured.

Note 15.  Regulatory Matters

Regulatory Capital:

  We are subject to various regulatory capital requirements administered by federal banking agencies. Failure 

to meet minimum regulatory capital requirements can initiate certain mandatory and discretionary actions by 
regulators that, if undertaken, could have a direct material effect on our consolidated financial condition. Under 
current regulatory capital adequacy guidelines, we must meet specified capital requirements that involve 
quantitative measures of our consolidated assets, liabilities and off-balance sheet exposures calculated in 
conformity with regulatory accounting practices. Our capital components and their classifications are subject to 
qualitative judgments by regulators about components, risk weightings and other factors.

  Quantitative measures established by regulation with respect to capital adequacy require State Street and 

State Street Bank to maintain minimum risk-based capital and leverage ratios as set forth in the following table. The 
risk-based capital ratios are tier 1 capital and total capital, each divided by adjusted total risk-weighted assets and 
market risk equivalent assets, and the tier 1 leverage ratio is tier 1 capital divided by adjusted quarterly average 
assets.  As of December 31, 2013 and 2012, State Street and State Street Bank exceeded all regulatory capital 
adequacy requirements to which they were subject.

  As of December 31, 2013, State Street Bank was categorized as “well capitalized” under the regulatory 
capital adequacy framework. To be categorized as “well capitalized,” State Street Bank must meet or exceed the 
minimum ratios for “well capitalized,” as set forth in the following table, and meet certain other requirements.  As of 
December 31, 2013 and 2012, State Street Bank exceeded all “well capitalized” ratio guidelines to which it was 
subject. Management believes that no conditions or events have occurred since December 31, 2013 that have 
changed the capital categorization of State Street Bank.

177

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents regulatory capital ratios and related components as of December 31:

(Dollars in millions)

Risk-based ratios:

Tier 1 capital

Total capital

Tier 1 leverage ratio

Total shareholders’ equity

Trust preferred capital securities

Net unrealized (gains) losses on available-for-
sale securities and cash flow hedges

Net unrealized losses on retirement plans

Goodwill

Other intangible assets

Deferred tax liabilities associated with
acquisitions

Tier 1 capital

Qualifying subordinated debt

Allowances for on- and off-balance sheet credit
exposures

Unrealized gains on available-for-sale equity
securities

Tier 2 capital

Deduction for investments in finance subsidiaries

Total capital

Adjusted total risk-weighted assets and market
risk equivalent assets:

On-balance sheet assets

Off-balance sheet equivalent assets

Market risk equivalent assets

Total

Regulatory Guidelines(1)

Minimum

Well
Capitalized

State Street

State Street Bank

2013

2012

2013

2012

4%

8

4

6%

17.3%

19.1%

16.4%

17.3%

10

5

19.7

6.9

20.6

7.1

19.0

6.4

19.1

6.3

$

20,378

$

20,869

$

19,755

$

19,681

950

107

203

(6,036)

(2,360)

653

13,895

1,918

45

3

1,966

(74)

950

(525)

283

(5,977)

(2,539)

699

13,760

1,219

39

2

1,260

(191)

—

112

192

(5,740)

(2,239)

638

12,718

1,936

45

—

1,981

—

—

(523)

277

(5,679)

(2,392)

680

12,044

1,223

39

—

1,262

—

$

15,787

$

14,829

$

14,699

$

13,306

$

60,277

$

58,238

$

57,599

$

55,949

18,587

1,262

13,155

519

18,598

1,262

13,144

445

$

80,126

$

71,912

$

77,459

$

69,538

Adjusted quarterly average assets
 ________________________________
(1) State Street Bank must comply with the regulatory guideline for “well capitalized” in order for the parent company to maintain 
its status as a financial holding company, including maintaining a minimum tier 1 risk-based capital ratio of 6%, a minimum 
total risk-based capital ratio of 10%, and a minimum tier 1 leverage ratio of 5%. The “well capitalized” guideline requires us to 
maintain a minimum tier 1 risk-based capital ratio of 6% and a minimum total risk-based capital ratio of 10%.

$ 192,817

$ 189,780

$ 202,801

$ 199,301

Cash, Dividend, Loan and Other Restrictions:

In 2013, our banking subsidiaries were required by the Federal Reserve to maintain average aggregate cash 

balances of approximately $4.39 billion to satisfy reserve requirements. Federal and state banking regulations place 
certain restrictions on dividends paid by banking subsidiaries to a parent company. For 2014, aggregate dividend 
payments by State Street Bank to the parent company without prior regulatory approval are limited to approximately 
$401 million of its undistributed earnings as of December 31, 2013, plus an additional amount equal to its net 
profits, as defined by the aforementioned banking regulations, for 2014 up to the date of any dividend payment.  
Currently, the payment of future common stock dividends by the parent company to its shareholders is subject to 
the review of our capital plan by the Federal Reserve in connection with its Comprehensive Capital Analysis and 
Review process.  

The Federal Reserve Act requires that extensions of credit by State Street Bank to certain affiliates, including 
the parent company, be secured by specific collateral, that the extension of credit to any one affiliate be limited to 
10% of State Street Bank’s capital and surplus, as defined, and that extensions of credit to all such affiliates be 
limited to 20% of State Street Bank’s capital and surplus.

As of December 31, 2013, our consolidated retained earnings included $474 million representing undistributed 

earnings of unconsolidated entities that are accounted for under the equity method of accounting.

178

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 16.    Derivative Financial Instruments

We use derivative financial instruments to support our clients' needs and to manage our interest-rate and 

currency risk. In undertaking these activities, we assume positions in both the foreign exchange and interest-rate 
markets by buying and selling cash instruments and using derivative financial instruments, including foreign 
exchange forward contracts, foreign exchange and interest-rate options and interest-rate swaps, interest-rate 
forward contracts and interest-rate futures. 

Interest-rate contracts involve an agreement with a counterparty to exchange cash flows based on the 
movement of an underlying interest-rate index.  An interest-rate swap agreement involves the exchange of a series 
of interest payments, at either a fixed or variable rate, based on the notional amount without the exchange of the 
underlying principal amount. An interest-rate option contract provides the purchaser, for a premium, the right, but 
not the obligation, to receive an interest rate based upon a predetermined notional amount during a specified 
period. An interest-rate futures contract is a commitment to buy or sell, at a future date, a financial instrument at a 
contracted price; it may be settled in cash or through the delivery of the contracted instrument. 

Foreign exchange contracts involve an agreement to exchange one currency for another currency at an 
agreed-upon rate and settlement date. Foreign exchange contracts generally consist of foreign exchange forward 
and spot contracts, option contracts and cross-currency swaps. Future cash requirements, if any, related to foreign 
exchange contracts are represented by the gross amount of currencies to be exchanged under each contract 
unless we and the counterparty have agreed to pay or to receive the net contractual settlement amount on the 
settlement date. 

Derivative financial instruments involve the management of interest-rate and foreign currency risk, and involve, 

to varying degrees, market risk and credit and counterparty risk (risk related to repayment).  Market risk is defined 
by U.S. banking regulators as the risk of loss that could result from broad market movements, such as changes in 
the general level of interest rates, credit spreads, foreign exchange rates or commodity prices.  We use a variety of 
risk management tools and methodologies to measure, monitor and manage the market risk associated with our 
trading activities, which trading activities include our use of derivative financial instruments. One such risk-
management measure is Value-at-Risk, or VaR. VaR is an estimate of potential loss for a given period within a 
stated statistical confidence interval. We use a risk-measurement system to measure VaR daily. We have adopted 
standards for measuring VaR, and we maintain regulatory capital for market risk in accordance with currently 
applicable regulatory market risk capital guidelines. 

Derivative financial instruments are also subject to credit and counterparty risk, which is defined as the risk of 
financial loss if a borrower or counterparty is either unable or unwilling to repay borrowings or settle a transaction in 
accordance with the underlying contractual terms. We manage credit and counterparty risk by performing credit 
reviews, maintaining individual counterparty limits, entering into netting arrangements and requiring the receipt of 
collateral. Collateral requirements are determined after a review of the creditworthiness of each counterparty, and 
these requirements are monitored and adjusted daily. Collateral is generally held in the form of cash or highly liquid 
U.S. government securities. We may be required to provide collateral to the counterparty in connection with our 
entry into derivative financial instruments.  Cash collateral received from and provided to counterparties in 
connection with derivative financial instruments is recorded in accrued expenses and other liabilities and other 
assets, respectively, in our consolidated statement of condition. As of December 31, 2013 and December 31, 2012, 
we had recorded approximately $2.58 billion and $1.68 billion, respectively, of cash collateral received from 
counterparties and approximately $3.36 billion and $1.30 billion, respectively, of cash collateral provided to 
counterparties in connection with derivative financial instruments in our consolidated statement of condition. 

We enter into master netting agreements with many of our derivative counterparties, and we have elected to 

net derivative assets and liabilities, including cash collateral received or deposited, which are subject to those 
agreements. Certain of these agreements contain credit risk-related contingent features in which the counterparty 
has the option to declare State Street in default and accelerate cash settlement of our net derivative liabilities with 
the counterparty in the event that our credit rating falls below specified levels. The aggregate fair value of all 
derivative instruments with credit risk-related contingent features that were in a net liability position as of 
December 31, 2013 totaled approximately $565 million, against which we had posted aggregate collateral of 
approximately $11 million. If State Street’s credit rating were downgraded below levels specified in the agreements, 
the maximum additional amount of payments related to termination events that could have been required pursuant 
to these contingent features as of December 31, 2013 was approximately $554 million. Such accelerated settlement 
would not affect our consolidated results of operations.

179

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Derivatives Not Designated as Hedging Instruments:

In connection with our trading activities, we use derivative financial instruments in our role as a financial 

intermediary and as both a manager and servicer of financial assets, in order to accommodate our clients' 
investment and risk management needs. In addition, we use derivative financial instruments for risk management 
purposes as economic hedges, which are not formally designated as accounting hedges, in order to contribute to 
our overall corporate earnings and liquidity. These activities are designed to generate trading services revenue and 
to manage volatility in our net interest revenue. The level of market risk that we assume is a function of our overall 
objectives and liquidity needs, our clients' requirements and market volatility. 

With respect to cross-border investing, our clients often enter into foreign exchange forward contracts to 

convert currency for international investments and to manage the currency risk in their international investment 
portfolios.  As an active participant in the foreign exchange markets, we provide foreign exchange forward contracts 
and options in support of these client needs, and also act as a dealer in the currency markets.  As part of our trading 
activities, we assume positions in both the foreign exchange and interest-rate markets by buying and selling cash 
instruments and using derivative financial instruments, including foreign exchange forward contracts, foreign 
exchange and interest-rate options and interest-rate swaps, interest-rate forward contracts, and interest-rate 
futures. In the aggregate, we seek to match positions closely with the objective of minimizing related currency and 
interest-rate risk.

We offer products that provide book-value protection primarily to plan participants in stable value funds 
managed by non-affiliated investment managers of post-retirement defined contribution benefit plans, particularly 
401(k) plans. We account for the associated contingencies, more fully described in note 11, individually as 
derivative financial instruments. These contracts are valued quarterly and unrealized losses, if any, are recorded in 
other expenses in our consolidated statement of income. 

Derivatives Designated as Hedging Instruments:

In connection with our asset-and-liability management activities, we use derivative financial instruments to 

manage our interest-rate risk. Interest-rate risk, defined as the sensitivity of income or financial condition to 
variations in interest rates, is a significant non-trading market risk to which our assets and liabilities are exposed. 
These hedging relationships are formally designated, and qualify for hedge accounting, as fair value or cash flow 
hedges. We manage interest-rate risk by identifying, quantifying and hedging our exposures, using fixed-rate 
portfolio securities and a variety of derivative financial instruments, most frequently interest-rate swaps and options 
(for example, interest-rate caps and floors). Interest-rate swap agreements alter the interest-rate characteristics of 
specific balance sheet assets or liabilities. When appropriate, forward-rate agreements, options on swaps, and 
exchange-traded futures and options are also used. 

 Fair value hedges

Derivatives designated as fair value hedges are utilized to mitigate the risk of changes in the fair values of 
recognized assets and liabilities. Differences between the gains and losses on fair value hedges and the gains and 
losses on the asset or liability attributable to the hedged risk represent hedge ineffectiveness. We use interest-rate 
or foreign exchange contracts in this manner to manage our exposure to changes in the fair value of hedged items 
caused by changes in interest rates or foreign exchange rates. 

We have entered into interest-rate swap agreements to modify our interest revenue from certain available-for-
sale investment securities from a fixed rate to a floating rate. The hedged securities had a weighted-average life of 
approximately 6.5 years as of December 31, 2013, compared to 6.9 years as of December 31, 2012. These 
securities are hedged with interest-rate swap contracts of similar maturity, repricing and fixed-rate coupons. The 
interest-rate swap contracts convert the interest revenue from a fixed rate to a floating rate indexed to LIBOR, 
thereby mitigating our exposure to fluctuations in the fair value of the securities attributable to changes in the 
benchmark interest rate. 

We have entered into interest-rate swap agreements to modify our interest expense on two senior notes and 
one subordinated note from fixed rates to floating rates.  The senior notes mature in 2018 and 2023 and pay fixed 
interest at annual rates of 1.35% and 3.70%, respectively.  The subordinated note matures in 2023 and pays fixed 
interest at a 3.10% annual rate. The senior and subordinated notes are hedged with interest-rate swap contracts 
with notional amounts, maturities and fixed-rate coupon terms that align with the hedged notes. The interest-rate 
swap contracts convert the fixed-rate coupons to floating rates indexed to LIBOR, thereby mitigating our exposure 

180

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

to fluctuations in the fair values of the senior and subordinated notes stemming from changes in the benchmark 
interest rates. 

We have entered into forward foreign exchange contracts to hedge the change in fair value attributable to 

foreign exchange movements in the funding of non-functional currency-denominated investment securities. These 
forward contracts convert the foreign currency risk to U.S. dollars, thereby mitigating our exposure to fluctuations in 
the fair value of the securities attributable to changes in foreign exchange rates. Generally, no ineffectiveness is 
recorded in earnings, since the notional amount of the hedging instruments is aligned with the carrying value of the 
hedged securities. The forward points on the hedging instruments are considered to be a hedging cost, and 
accordingly are excluded from the evaluation of hedge effectiveness and recorded in net interest revenue. 

Cash flow hedges

Derivatives categorized as cash flow hedges are utilized to offset the variability of cash flows to be received 

from or paid on a floating-rate asset or liability. Ineffectiveness of cash flow hedges is defined as the extent to which 
the changes in fair value of the derivative exceed the variability of cash flows of the forecast transaction. 

We have entered into an interest-rate swap agreement to modify our interest revenue from an available-for-

sale debt security from a floating rate to a fixed rate. The hedged security had a remaining life of approximately 10 
months as of December 31, 2013, compared to 1.8 years as of December 31, 2012. The security is hedged with an 
interest-rate swap contract of similar maturity, repricing and other characteristics. The interest-rate swap contract 
converts the interest revenue from a floating rate to a fixed rate, thereby mitigating our exposure to fluctuations in 
the cash flows of the security attributable to changes in the benchmark interest rate.  

We have entered into foreign exchange contracts to hedge the change in cash flows attributable to foreign 

exchange movements in the funding of non-functional currency-denominated investment securities. These foreign 
exchange contracts convert the foreign currency risk to U.S. dollars, thereby mitigating our exposure to fluctuations 
in the cash flows of the securities attributable to changes in foreign exchange rates. Generally, no ineffectiveness is 
recorded in earnings, since the critical terms of the hedging instruments and the hedged securities are aligned.

For cash flow hedges, any changes in the fair value of the derivative financial instruments remain in AOCI, and 
are generally recorded in our consolidated statement of income in future periods when earnings are affected by the 
variability of the hedged cash flow.

181

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents the aggregate contractual, or notional, amounts of derivative financial instruments 

entered into in connection with our trading and asset-and-liability management activities as of the dates indicated:

(In millions)
Derivatives not designated as hedging instruments:

Interest-rate contracts:

Swap agreements and forwards

Options and caps purchased

Options and caps written

Futures

Foreign exchange contracts:

Forward, swap and spot

Options purchased

Options written

Credit derivative contracts:

Credit swap agreements

Other:

Stable value contracts

Futures

Derivatives designated as hedging instruments:

Interest-rate contracts:

Swap agreements

Foreign exchange contracts:

Forward and swap

December 31,
2013

December 31,
2012

$

1,023

$

1,578

27

27

3,282

68

68

1,910

1,124,355

897,354

1,666

1,423

141

24,906

3

5,221

2,783

9,454

8,734

27

33,512

—

3,153

3,477

In connection with our asset-and-liability management activities, we have entered into interest-rate contracts 

designated as fair value and cash flow hedges to manage our interest-rate risk. The following table presents the 
aggregate notional amounts of these interest-rate contracts and the related assets or liabilities being hedged as of 
the dates indicated: 

(In millions)
Investment securities available for sale
Long-term debt(1)
Total

December 31, 2013

December 31, 2012

Fair
Value
Hedges

Cash
Flow
Hedges

Total

Fair
Value
Hedges

Cash
Flow
Hedges

Total

$

$

2,589

$

132

$ 2,721

$

1,573

$

130

$ 1,703

2,500

—

2,500

1,450

—

1,450

5,089

$

132

$ 5,221

$

3,023

$

130

$ 3,153

(1) As of December 31, 2013, fair value hedges of long-term debt decreased the carrying value of long-term debt presented in our 
consolidated statement of condition by $35 million.  As of December 31, 2012, fair value hedges of long-term debt increased 
the carrying value of long-term debt presented in our consolidated statement of condition by $174 million.

The following table presents the contractual and weighted-average interest rates for long-term debt, which 

include the effects of the fair value hedges presented in the table above, for the periods indicated: 

Years Ended December 31,

2013

2012

Contractual
Rates

Rate Including
Impact of Hedges

Contractual
Rates

Rate Including
Impact of Hedges

Long-term debt

3.46%

2.75%

4.01%

3.17%

The following tables present the fair value of derivative financial instruments, excluding the impact of master 

netting agreements, recorded in our consolidated statement of condition as of the dates indicated. The impact of 
master netting agreements is disclosed in note 3.

182

 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(In millions)
Derivatives not designated as hedging instruments:

Foreign exchange contracts

Interest-rate contracts

Credit derivative contracts

Total

Derivatives designated as hedging instruments:

Foreign exchange contracts

Interest-rate contracts

Total

(In millions)
Derivatives not designated as hedging instruments:

Foreign exchange contracts

Interest-rate contracts

Other derivative contracts

Total

Derivatives designated as hedging instruments:

Interest-rate contracts

Foreign exchange contracts

Total

Balance Sheet
Location

Asset Derivatives

Fair Value

December 31,
2013

December 31,
2012

Other assets

$

11,552

$

9,243

Other assets

Other assets

29

1

61

—

$

11,582

$

9,304

Other assets

$

Other assets

$

359

$

36

395

$

135

162

297

Balance Sheet
Location

Liability Derivatives

Fair Value

December 31,
2013

December 31,
2012

Other liabilities

$

11,428

$

9,067

Other liabilities

Other liabilities

29

9

61

9

$

11,466

$

9,137

Other liabilities

$

Other liabilities

$

302

$

43

345

$

284

17

301

183

 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present the impact of our use of derivative financial instruments on our consolidated 

statement of income for the years indicated:

(In millions)
Derivatives not designated as hedging instruments:

Location of Gain (Loss) on
Derivative in Consolidated
Statement of Income

Amount of Gain (Loss) on 
Derivative Recognized in
Consolidated Statement
of Income

Years Ended December 31,

2013

2012

2011

Foreign exchange contracts

Foreign exchange contracts

Interest-rate contracts

Interest-rate contracts

Credit derivative contracts

Total

Trading services revenue

$

586

$

576

$

641

Processing fees and other revenue

Trading services revenue

Processing fees and other revenue

Processing fees and other revenue

—

2

—

1

(2)

(86)

6

—

7

21

—

—

$

589

$

494

$

669

Location of
Gain (Loss) on
Derivative in
Consolidated
Statement of
Income

Amount of Gain
(Loss) on Derivative
Recognized  in
Consolidated
Statement of Income

Hedged Item in
Fair Value
Hedging
Relationship

Location of  Gain
(Loss) on
Hedged Item  in
Consolidated
Statement  of
Income

Amount of Gain
(Loss) on Hedged
Item Recognized in
Consolidated
Statement of Income

Years Ended December 31,

Years Ended December 31,

Processing fees and
other revenue

Processing fees and
other revenue

Processing fees and
other revenue

2013

2012

2011

2013

2012

2011

$ (183) $

34

$ (161)

Investment
securities

Processing fees and
other revenue

$

183

$

(34) $ 161

32

(192)

$ (343) $

11

50

95

(165)

Available-for-sale
securities

Processing fees and
other revenue

75

Long-term debt

Processing fees and
other revenue

$ (251)

(30)

(17)

153

175

(45)

(70)

$

328

$

(96) $ 244

(In millions)

Derivatives designated as
fair value hedges:

Foreign exchange contracts

Interest-rate contracts

Interest-rate contracts

Total

Differences between the gains (losses) on the derivative and the gains (losses) on the hedged item, excluding 

any amounts recorded in net interest revenue, represent hedge ineffectiveness.

Amount of Gain
(Loss) on Derivative
Recognized in Other
Comprehensive
Income

Years Ended December 31,

Location of
Gain (Loss)
Reclassified
from OCI to
Consolidated
Statement of
Income

(In millions)

2013

2012

2011

Amount of Gain
(Loss) Reclassified
from OCI to
Consolidated
Statement of Income

Years Ended December 31,

2013

2012

2011

Location of
Gain (Loss) on
Derivative
Recognized in
Consolidated
Statement of
Income

Amount of Gain
(Loss) on Derivative
Recognized in
Consolidated
Statement of Income

Years Ended December 31,

2013

2012

2011

Derivatives
designated as
cash flow
hedges:

Interest-rate
contracts

Foreign
exchange
contracts

Total

$

$

9

$

4

$

9

153

162

$

122

126

$

—

9

Net interest
revenue

Net interest
revenue

$

$

(4) $

(5) $

(7)

—

—

(4) $

(5) $

—

(7)

Net interest
revenue

Net interest
revenue

$

$

3

$

3

$

3

6

9

$

6

9

$

—
3  

Note 17.  Offsetting Arrangements 

 We manage credit and counterparty risk by entering into enforceable netting agreements and other collateral 
arrangements with counterparties to derivative financial instruments and secured financing transactions, including 
resale and repurchase agreements, and principal securities borrowing and lending agreements. These netting 
agreements mitigate our counterparty credit risk by providing for a single net settlement with a counterparty of all 
financial transactions covered by the agreement in an event of default as defined under such agreement. In limited 

184

 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

cases, a netting agreement may also provide for the periodic netting of settlement payments with respect to multiple 
different transaction types in the normal course of business.

Certain of our derivative contracts are executed under either standardized netting agreements or, for 
exchange-traded derivatives, the relevant contracts for a particular exchange which contain enforceable netting 
provisions. In certain cases, we may have cross-product netting arrangements which allow for netting and set-off of 
a variety of types of derivatives with a single counterparty. A derivative netting arrangement creates an enforceable 
right of set-off that becomes effective, and effects the realization or settlement of individual financial assets and 
liabilities, only following a specified event of default.  Collateral requirements associated with our derivative 
contracts are determined after a review of the creditworthiness of each counterparty, and the requirements are 
monitored and adjusted daily, typically based on net exposure by counterparty. Collateral is generally in the form of 
cash or highly liquid U.S. government securities.

In connection with our secured financing activities, we enter into netting agreements and other collateral 
arrangements with counterparties, which provide for the right to liquidate collateral upon an event of default.  
Collateral is generally required in the form of cash, equity securities or fixed-income securities.  Default events may 
include the failure to make payments or deliver securities timely, material adverse changes in financial condition or 
insolvency, the breach of minimum regulatory capital requirements, or loss of license, charter or other legal 
authorization necessary to perform under the contract.

In order for an arrangement to be eligible for netting, we must have a basis to conclude that such netting 

arrangements are legally enforceable. The analysis of the legal enforceability of an arrangement differs by 
jurisdiction, depending on the laws of that jurisdiction. In many jurisdictions, specific legislation exists that provides 
for the enforceability in bankruptcy of close-out netting under a netting agreement, typically by way of specific 
exception from more general prohibitions on the exercise of creditor rights.

When we have a basis to conclude that a legally enforceable netting arrangement exists between us and the 
derivative counterparty and the relevant transaction is the type of transaction that is recorded in our consolidated 
statement of condition, we offset derivative assets and liabilities, and the related collateral received and provided, in 
our consolidated statement of condition.  We also offset assets and liabilities related to secured financing activities 
with the same counterparty or clearinghouse which have the same maturity date and are settled in the normal 
course of business on a net basis.

185

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present information about the offsetting of assets related to derivative financial 

instruments and secured financing transactions, as of the dates indicated:

Assets:

December 31, 2013

December 31, 2012

Gross 
Amounts of 
Recognized 
Assets(1)

Gross Amounts 
Offset in 
Statement of 
Condition(2)

Net Amounts
of Assets
Presented in
Statement of
Condition

Gross 
Amounts of 
Recognized 
Assets(1)

Gross Amounts 
Offset in 
Statement of 
Condition(2)

Net Amounts
of Assets
Presented in
Statement of
Condition

(In millions)

Derivatives:

Interest-rate contracts

$

65

$

(59) $

6

$

223

$

(19) $

204

Foreign exchange
contracts

Credit derivative contracts

Cash collateral netting

Total derivatives

Other financial instruments:

Resale agreements and 
securities borrowing(3)
Total derivatives and
other financial
instruments

$

$

$

11,911

1

—

(4,514)

—

7,397

1

(1,928)

(1,928)

9,378

—

—

(3,575)

—

5,803

—

(1,451)

(1,451)

11,977

$

(6,501) $

5,476

$

9,601

$

(5,045) $

4,556

48,221

$

(30,700) $

17,521

$

35,658

$

(23,809) $

11,849

60,198

$

(37,201) $

22,997

$

45,259

$

(28,854) $

16,405

(1) Amounts include all transactions regardless of whether or not they are subject to an enforceable netting arrangement.
(2) Amounts subject to netting arrangements which have been determined to be legally enforceable.
(3) Included in the $17,521 million as of December 31, 2013 was $6,230 million of resale agreements and $11,291 million of 
collateral related to securities borrowing.  Included in the $11,849 million as of December 31, 2012 was $5,016 million of 
resale agreements and $6,833 million of collateral related to securities borrowing.  Resale agreements and collateral related to 
securities borrowing were recorded in securities purchased under resale agreements and other assets, respectively, in our 
consolidated statement of condition.  Refer to note 11 for additional information with respect to principal securities finance 
transactions.

December 31, 2013

Gross Amounts Not Offset in 
Statement of Condition(1)

December 31, 2012

Gross Amounts Not Offset 
in Statement of Condition(1)

Net Amount
of Assets
Presented in
Statement of
Condition

(In millions)

Counterparty
Netting

Collateral
Received

Net 
Amount(2)

Net Amount
of Assets
Presented in
Statement of
Condition

Counterparty
Netting

Collateral
Received

Net 
Amount(2)

Derivatives

$

5,476

$

— $

(181) $

5,295

$

4,556

$

— $

(105) $

4,451

Resale
agreements
and
securities
borrowing

Total

17,521
22,997 $

$

(14,983)

(131)
(131) $ (15,164) $ 7,702 $

2,407

11,849
16,405 $

(126)
(11,626)
97
(126) $ (11,731) $ 4,548

(1) Amounts subject to netting arrangements which have been determined to be legally enforceable.
(2) Includes amounts secured by collateral not determined to be subject to enforceable netting arrangements.

186

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present information about the offsetting of liabilities related to derivative financial 

instruments and secured financing transactions, as of the dates indicated:

Liabilities:

December 31, 2013

December 31, 2012

Gross 
Amounts of 
Recognized 
Liabilities(1)

Gross Amounts 
Offset in 
Statement of 
Condition(2)

Net Amounts
of Liabilities
Presented in
Statement of
Condition

Gross 
Amounts of 
Recognized 
Liabilities(1)

Gross Amounts 
Offset in 
Statement of 
Condition(2)

Net Amounts
of Liabilities
Presented in
Statement of
Condition

(In millions)

Derivatives:

Interest-rate contracts

$

331

$

(59) $

272

$

345

$

(19) $

326

Foreign exchange
contracts

Other derivative contracts

Cash collateral netting

Total derivatives

Other financial instruments:

Repurchase agreements 
and securities lending(3)
Total derivatives and
other financial
instruments

$

$

$

11,471

9

—

(4,514)

—

(979)

6,957

9

(979)

9,084

9

—

(3,574)

—

(478)

5,510

9

(478)

11,811

$

(5,552) $

6,259

$

9,438

$

(4,071) $

5,367

45,273

$

(30,700) $

14,573

$

36,801

$

(23,809) $

12,992

57,084

$

(36,252) $

20,832

$

46,239

$

(27,880) $

18,359

(1) Amounts include all transactions regardless of whether or not they are subject to an enforceable netting arrangement.
(2) Amounts subject to netting arrangements which have been determined to be legally enforceable.
(3) Included in the $14,573 million as of December 31, 2013 was $7,953 million of repurchase agreements and $6,620 million of 

collateral related to securities lending.  Included in the $12,992 million as of December 31, 2012 was $8,006 million of 
repurchase agreements and $4,986 million of collateral related to securities lending.  Repurchase agreements and collateral 
related to securities lending were recorded in securities sold under repurchase agreements and accrued expenses and other 
liabilities, respectively, in our consolidated statement of condition.  Refer to note 11 for additional information with respect to 
principal securities finance transactions.

December 31, 2013

Gross Amounts Not Offset 
in Statement of Condition(1)

December 31, 2012

Gross Amounts Not Offset 
in Statement of Condition(1)

Net Amount
of Liabilities
Presented in
Statement of
Condition

(In millions)

Counterparty
Netting

Collateral
Provided

Net 
Amount(2)

Net Amount
of Liabilities
Presented in
Statement of
Condition

Counterparty
Netting

Collateral
Provided

Net 
Amount(2)

Derivatives

$

6,259

$

— $

(6) $

6,253

$

5,367

$

— $

— $

5,367

Repurchase
agreements
and securities
lending

14,573

(131)

(13,036)

1,406

12,992

(126)

(12,067)

799

Total

$

20,832

$

(131) $ (13,042) $

7,659

$

18,359

$

(126) $ (12,067) $

6,166

(1) Amounts subject to netting arrangements which have been determined to be legally enforceable.
(2) Includes amounts secured by collateral not determined to be subject to enforceable netting arrangements.

187

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 18.    Net Interest Revenue

The following table presents the components of interest revenue and interest expense, and related net interest 

revenue, for the years ended December 31:

Years Ended December 31,

2013

2012

2011

(In millions)
Interest revenue:

Deposits with banks

Investment securities:

U.S. Treasury and federal agencies

State and political subdivisions

Other investments

Securities purchased under resale agreements

Loans and leases
Other interest-earning assets

Total interest revenue

Interest expense:

Deposits

Short-term borrowings
Long-term debt

Other interest-bearing liabilities

Total interest expense

Net interest revenue

Note 19.  Employee Benefits

$

125

$

141

$

149

706

250

1,332

45

252

4

799

215

1,552

51

253

3

775

221

1,493

28

278

2

2,714

3,014

2,946

93

60

232

26

411

166

73

222

15

476

220

96

289

8

613

$

2,303

$

2,538

$

2,333

State Street Bank and certain of its U.S. subsidiaries participate in a non-contributory, tax-qualified defined 

benefit pension plan. Since January 1, 2008, when the plan was amended, we no longer make employer 
contribution credits to the plan; employee account balances earn annual interest credits until the employee’s 
retirement. In addition to the defined benefit pension plan, we have non-qualified unfunded supplemental retirement 
plans, referred to as SERPs, that provide certain officers with defined pension benefits in excess of allowable 
qualified plan limits. Non-U.S. employees participate in local defined benefit plans. State Street Bank and certain of 
its U.S. subsidiaries participate in a post-retirement plan that provides health care and insurance benefits for certain 
retired employees.

188

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present combined information for the U.S. and non-U.S. defined benefit plans, and 

information for the post-retirement plan, as of the December 31 measurement date:

(In millions)

Benefit obligations:

Beginning of year

Service cost

Interest cost

Employee contributions

Plan amendments

Acquisitions and transfers

Actuarial losses (gains)

Benefits paid

Expenses paid

Premiums paid

Curtailments

Settlements

Special termination benefits

Foreign currency translation

End of year

Plan assets at fair value:

Beginning of year

Actual return on plan assets

Employer contributions

Employee contributions

Acquisitions and transfers

Benefits paid

Expenses paid

Premiums paid

Settlements

Foreign currency translation

End of year

Accrued benefit expense:

Funded status (plan assets less benefit obligations)

Net accrued benefit expense

Primary U.S.
and Non-U.S.
Defined
Benefit Plans

Post-Retirement
Plan

2013

2012

2013

2012

$

1,129

$

1,017

$

132

$

112

11

43

1

—

1

(83)

(28)

—

(1)

(1)

(2)

—

6

11

45

1

(2)

—

85

(36)

(1)

—

—

(1)

—

10

8

5

—

—

—

(31)

(6)

—

—

—

—

—

—

6

5

—

—

—

14

(6)

—

—

—

—

1

—

1,076

$

1,129

$

108

$

132

1,075

$

928

$

— $

58

8

1

1

(28)

—

(1)

(2)

4

69

104

1

—

(36)

(1)

—

(1)

11

—

6

—

—

(6)

—

—

—

—

1,116

$

1,075

$

— $

—

—

6

—

—

(6)

—

—

—

—

—

40

40

$

$

(54) $

(54) $

(108) $

(108) $

(132)

(132)

$

$

$

$

$

189

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(In millions)

2013

2012

2013

2012

Primary U.S.
and Non-U.S.
Defined
Benefit Plans

Post-
Retirement
Plan

Amounts recognized in consolidated statement of
condition as of December 31:

Non-current assets

Current liabilities

Non-current liabilities

Net accrued amount recognized in statement of condition

$

Amounts recognized in accumulated other comprehensive
income:

$

124

$

(1)

(83)

40

$

40

(1)

(93)

(54)

$

$

— $

(7)

(101)

(108)

$

Prior service credit

Net loss

Accumulated other comprehensive loss

Cumulative employer contributions in excess of net
periodic benefit cost

Net obligation recognized in consolidated statement of
condition

Accumulated benefit obligation

Actuarial assumptions (U.S. plans):

Used to determine benefit obligations as of December 31:

$

$

$

(1)

$

— $

2

$

(263)

(264)

304

(365)

(365)

311

(16)

(14)

(94)

40

1,051

$

$

(54)

1,105

$

$

(108)

$

— $

—

(8)

(124)

(132)

3

(49)

(46)

(86)

(132)

—

Discount rate

4.75%

3.75%

4.75%

3.75%

Used to determine periodic benefit cost for the years
ended December 31:

Discount rate

Expected long-term rate of return on plan assets

Assumed health care cost trend rates as of December 31:

Cost trend rate assumed for next year

Rate to which the cost trend rate is assumed to
decline

Year that the rate reaches the ultimate trend rate

3.75%

6.75

4.50%

6.75

3.75%

—

4.50%

—

—

—

—

—

—

—

7.95%

8.08%

4.50

2029

4.50

2029

The following table presents expected benefit payments for the next ten years:

(In millions)

2014

2015

2016

2017

2018

2019-2023

Primary U.S.
and Non-U.S.
Defined
Benefit Plans

Non-
Qualified
SERPs

Post-
Retirement
Plan

$

$

37

37

39

38

30

189

$

27

29

11

15

12

57

7

7

7

7

7

39

The accumulated benefit obligation for all of our U.S. defined benefit pension plans was $841 million and $947 

million as of December 31, 2013 and 2012, respectively.

To develop the assumption of the expected long-term rate of return on plan assets, we considered the 
historical returns and the future expectations for returns for each asset class, as well as the target asset allocation 
of the pension portfolio. This analysis resulted in the determination of the expected long-term rate of return on plan 
assets of 6.75% for the year ended December 31, 2013.

190

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Plan Assets:

The primary purpose of the investment policy and strategy is to invest plan assets in a manner that provides 

for sufficient resources to be available to meet the plans’ benefit and expense obligations when due. The asset 
portfolio, together with contributions, is intended to provide adequate liquidity to make benefit payments when due 
while preserving principal and maximizing returns, given appropriate risk constraints. A secondary objective is to 
enhance the plans’ long-term viability through the generation of competitive returns that will limit the financial burden 
on State Street and contribute to our ability to maintain our retirement plans.

Plan assets are managed solely in the interests of the participants and consistent with generally recognized 

fiduciary standards, including all applicable provisions of the Employee Retirement Income Security Act, or ERISA, 
and other applicable laws and regulations. Management believes that its investment policy satisfies the standards of 
prudence and diversification prescribed by ERISA. Plan assets are diversified across asset classes to achieve a 
balance between risk and return and between income and growth of assets through capital appreciation, to produce 
a prudently well-diversified portfolio.

With respect to our U.S. pension plan, plan assets are primarily invested in pooled investment funds of State 

Street Bank. The measurement of the fair value of the participation units owned by the plans is based on the 
redemption value on the last business day of the plan year, where values are based on the fair value of the 
underlying assets in each fund. The net asset value of units of participation in other funds is based on the fair value 
of the underlying securities in each fund.

Alternative investments are composed of investments in limited liability corporations and limited liability 

partnerships.  The fair value of these investments is measured by the fund managers, and represent the plans’ 
proportionate share of the estimated fair value of the underlying net assets of the limited liability corporations.

The methods described above may produce a fair-value calculation that may not be indicative of net realizable 

value or be reflective of future fair values. Furthermore, while management believes that its valuation methods are 
appropriate and consistent with other market participants, the use of different methodologies or assumptions to 
measure the fair value of certain financial instruments could result in a different fair-value measurement as of the 
reporting date.

With respect to our U.K. pension plan, plan assets are invested in sub-funds of Managed Pension Funds 
Limited, a U.K.-incorporated insurance vehicle of which the ultimate parent company is State Street.  The fair value 
of these investments is measured based on the mid-market price of the underlying investments held by Managed 
Pension Funds Limited. This valuation method may produce a calculation that is not indicative of net realizable 
value or reflective of future fair values.

191

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following tables present, by level within the fair value hierarchy prescribed by GAAP, the plans’ assets 
measured at fair value on a recurring basis, and activity related to assets categorized in level 3, as of the dates and 
for the years indicated: 

(In millions)

Assets:

U.S. Pension Plan

Investments in pooled investment funds:

Domestic large cap equity

Domestic small cap equity

Developed international equities

Emerging markets equity

Investment grade fixed-income

High-yield debt

Real estate investment trusts

Alternative investments (commingled fund)

Alternative investments (fund of funds)

Private equity

Total U.S. Pension Plan

U.K. Pension Plan

Investments in pooled investment funds:

Developed international equity

U.K. fixed-income

Emerging market index

Alternative investments

Total U.K. Pension Plan

Other Non-U.S. Pension Plans (excluding U.K.)

Insurance group annuity contracts

Total Other Non-U.S. Pension Plans (Excluding
U.K.)

Fair-Value Measurements on a Recurring Basis
as of December 31, 2013

Quoted Market 
Prices in
Active Markets
(Level 1)

Pricing Methods with
Significant Observable
Market Inputs
(Level 2)

Pricing 
Methods
with 
Significant
Unobservable
Market Inputs
(Level 3)

Total Net
Carrying Value

$

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

64

15

80

23

498

39

23

—

—

—

742

33

181

9

—

223

—

—

$

— $

—

—

—

—

—

—

5

27

2

34

—

—

—

43

43

70

70

64

15

80

23

498

39

23

5

27

2

776

33

181

9

43

266

70

70

Total assets carried at fair value

$

— $

965

$

147

$

1,112

192

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(In millions)

Assets:

Fair value as of December 31, 2012

Purchases

Sales

Unrealized gains

Fair value as of December 31, 2013

(In millions)

Assets:

U.S. Pension Plan

Investments in pooled investment funds:

Domestic large cap equity

Domestic small cap equity

Developed international equities

Emerging markets equity

Investment grade fixed-income

High-yield debt

Real estate investment trusts

Alternative investments (commingled fund)

Alternative investments (fund of funds)

Private equity

U.S. money-market mutual funds

Total U.S. Pension Plan

U.K. Pension Plan

Investments in insurance vehicles:

Developed international equity

U.K. fixed-income

Emerging market index

Alternative investments

Total U.K. Pension Plan

Other Non-U.S. Pension Plans (excluding U.K.)

Insurance group annuity contracts

Total Other Non-U.S. Pension Plans (Excluding
U.K.)

Fair-Value Measurements Using Significant Unobservable Inputs
Year Ended December 31, 2013

U.S. Pension Plan

U.K. Pension Plan

Alternative
Investments

Private
Equity

Alternative
Investments

Non-
U.S. Pension Plans
(Excluding U.K.)

Insurance group
annuity contract

$

$

$

19

12

—

1

32

$

2

—

—

—

2

$

$

$

39

3

—

1

43

$

61

13

(5)

1

70

Fair-Value Measurements on a Recurring Basis
as of December 31, 2012

Quoted Market 
Prices in
Active Markets
(Level 1)

Pricing Methods with
Significant Observable
Market Inputs
(Level 2)

Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Total Net
Carrying Value

$

— $

144

$

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

16

80

42

390

32

24

—

—

—

7

735

30

177

9

—

216

—

—

—

—

—

—

—

—

5

14

2

—

21

—

—

—

39

39

61

61

144

16

80

42

390

32

24

5

14

2

7

756

30

177

9

39

255

61

61

Total assets carried at fair value

$

— $

951

$

121

$

1,072

193

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

(In millions)

Assets:

Fair value as of December 31, 2011

Purchases and sales, net

Unrealized gains

Fair value as of December 31, 2012

Fair-Value Measurements Using Significant Unobservable Inputs
Year Ended December 31, 2012

U.S. Pension Plan

U.K. Pension Plan

Non-
U.S. Pension Plans
(Excluding U.K.)

Alternative
Investments

Private
Equity

Alternative
Investments

Insurance group
annuity contract

$

$

19

—

—

19

$

$

2

—

—

2

$

$

32

$

3

4

39

$

57

4

—

61

The plans’ investment strategies are intended to reduce the concentration risk of an adverse influence on 

investment values from the poor performance of a small number of individual investments through diversification of 
the plans' assets. The significant holdings of the plans are reviewed quarterly so that the plans do not exceed the 
allowable maximum amount per issuer. The plans are re-balanced monthly so that actual weights of the plan assets 
are within the allowable ranges set forth in the investment policy. The plans’ operating cash flows (benefit payments, 
expenses, contributions) are used to bring the weights back into line on a monthly basis. If these cash flows do not 
provide sufficient benefit, additional re-balancing is effected.

Expected employer contributions to the tax-qualified U.S. and non-U.S. defined benefit pension plans, SERPs, 

and post-retirement plan for 2014 are $7 million, $27 million and $7 million, respectively.

State Street has unfunded SERPs that provide certain officers with defined pension benefits in excess of 

qualified plan limits imposed by U.S. federal tax law. 

194

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents information for the SERPs for the years ended December 31:

(In millions)

Benefit obligations:

Beginning of year

Service cost

Interest cost

Actuarial gain (loss)

Benefits paid

Settlements

End of year

Accrued benefit expense:

Funded status (plan assets less benefit obligations)

Net accrued benefit expense

Amounts recognized in consolidated statement of condition as of December 31:

Current liabilities

Non-current liabilities

Net accrued amount recognized in consolidated statement of condition

Amounts recognized in accumulated other comprehensive income:

Net loss

Accumulated other comprehensive loss

Cumulative employer contributions in excess of net periodic benefit cost

Net obligation recognized in consolidated statement of condition

Accumulated benefit obligation

Actuarial assumptions:

Non-Qualified SERPs

2013

2012

$

172

$

173

1

6

(15)

(2)

(8)

154

(154)

(154)

(27)

(127)

(154)

(36)

(36)

(118)

(154)

154

$

$

$

$

$

$

$

$

1

7

13

(2)

(20)

172

(172)

(172)

(15)

(157)

(172)

(59)

(59)

(113)

(172)

172

$

$

$

$

$

$

$

$

Assumptions used to determine benefit obligations and periodic benefit costs are consistent
with those described for the post-retirement plan, with the following exceptions:

Rate of increase in future compensation—SERPs

Rate of increase in future compensation—executive SERPs

—%

—

—%

10.00%

For those defined benefit plans that have accumulated benefit obligations in excess of plan assets as of 
December 31, 2013 and 2012, the accumulated benefit obligations were $259 million and $1.05 billion, respectively, 
and the plan assets were $45 million and $810 million, respectively.  For those defined benefit plans that have 
projected benefit obligations in excess of plan assets as of December 31, 2013 and 2012, the projected benefit 
obligations were $300 million and $1.08 billion, respectively, and the plan assets were $62 million and $814 million, 
respectively.

If trend rates for health care costs were increased by 1%, the post-retirement benefit obligation as of 

December 31, 2013 would have increased 7%, and the aggregate expense for service and interest costs for 2013 
would have increased 11%. Conversely, if trend rates for health care costs were decreased by 1%, the post-
retirement benefit obligation as of December 31, 2013 would have decreased 6%, and the aggregate expense for 
service and interest costs for 2013 would have decreased 9%.  In addition, as part of recent corporate actions, a 
special termination benefit was provided to affected participants who were eligible for optional post-retirement 
medical coverage.

The following table presents the actuarially determined expense for our U.S. and non-U.S. defined benefit 

plans, post-retirement plan and SERPs for the years ended December 31:

195

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Years Ended December 31,

2013

2012

2011

2013

2012

2011

Primary U.S. and Non-U.S.
Defined Benefit Plans

Post-Retirement
Plan

(In millions)

Components of net periodic benefit cost:

Service cost

Interest cost

Assumed return on plan assets

Amortization of prior service cost

Amortization of net loss

Net periodic benefit cost

Settlements

Curtailments

Special termination benefits

Total expense

Estimated amounts that will be amortized from
accumulated other comprehensive income
over the next year:

Net loss

Estimated amortization

$

$

$

$

Years Ended December 31,

(In millions)

Components of net periodic benefit cost:

Service cost

Interest cost

Amortization of net loss

Net periodic benefit cost

Settlements

Total expense

11

43

(63)

—

24

15

(1)

(1)

—

13

$

$

11

45

(59)

(2)

17

12

—

—

—

12

$

9

$

47

(58)

—

12

10

—

—

—

10

$

$

8

5

—

—

1

14

—

—

—

14

$

$

6

5

—

—

1

12

—

—

1

$

13

$

6

6

—

—

1

13

—

—

—

13

(13) $

(13) $

(24) $

(24) $

(17) $

(17) $

— $

— $

(2) $

(2) $

(1)

(1)

Non-Qualified SERPs

2013

2012

2011

$

$

$

$

$

1

6

6

13

2

$

1

7

5

13

6

15

$

19

$

(4) $

(4) $

(6) $

(6) $

1

8

3

12

7

19

(5)

(5)

Estimated amounts that will be amortized from accumulated other
comprehensive income over the next year:

Net loss

Estimated amortization

Certain of our U.S. employees are eligible to contribute a portion of their pre-tax salary to a 401(k) savings 

plan, or post-tax Roth contributions, or both, up to the annual IRS limit. Our matching portion of these contributions 
is paid in cash, and we recorded related compensation and employee benefits expense in our consolidated 
statement of income of $61 million, $70 million, and $77 million in the years ended December 31, 2013, 2012 and 
2011, respectively, in matching contributions. Effective April 1, 2012, our matching contribution in the U.S. was 
changed from 6% to 5% of employee contributions.  In addition, employees in certain non-U.S. offices participate in 
other local plans. We recorded related compensation and employee benefits expense related to these local plans of 
$66 million, $65 million, and $65 million in the years ended December 31, 2013, 2012 and 2011.

We have a defined contribution supplemental executive retirement plan, referred to as a DC SERP, which 
provides for a discretionary contribution of cash and/or equity to certain executive officers. The amount is subject to 
certain vesting requirements as provided in the plan. We recorded compensation and employee benefits expense of 
$7 million, $11 million, and $10 million in the years ended December 31, 2013, 2012, and 2011, respectively, in our 
consolidated statement of income related to this DC SERP.

Shares of common stock and interest in the savings plan may be acquired by eligible employees through the 
Employee Stock Ownership Plan, referred to as an ESOP. The ESOP is a non-leveraged plan. Employee benefits 

196

  
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

expense is equal to the contribution specified by the plan formula and is composed of the cash contributed for the 
purchase of common stock on the open market or the fair value of the shares contributed from treasury stock. 
Dividends on shares held by the ESOP are charged to retained earnings, and shares are treated as outstanding for 
the calculation of earnings per common share.

Note 20.  Occupancy Expense and Information Systems and Communications Expense

Occupancy expense and information systems and communications expense include expense for depreciation 

of buildings, leasehold improvements, computer hardware and software, equipment, and furniture and fixtures.  
Total depreciation expense for the years ended December 31, 2013, 2012 and 2011 was $401 million, $407 million 
and $408 million, respectively.

We lease 1,025,000 square feet at One Lincoln Street, our headquarters building located in Boston, 

Massachusetts, and a related underground parking garage, under 20-year, non-cancelable capital leases expiring in 
September 2023.  A portion of the lease payments is offset by subleases for approximately 129,000 square feet of 
the building.  In addition, we lease approximately 362,000 square feet at 20 Churchill Place, an office building 
located in the U.K., under a 20-year capital lease expiring in December 2028.  As of December 31, 2013 and 2012, 
an aggregate net book value of $646 million and $576 million, respectively, related to the above-described capital 
leases was recorded in premises and equipment, with the related liability recorded in long-term debt, in our 
consolidated statement of condition. 

Capital lease asset amortization is recorded in occupancy expense in our consolidated statement of income 

over the respective lease term. Lease payments are recorded as a reduction of the liability, with a portion recorded 
as imputed interest expense.  For the years ended December 31, 2013, 2012 and 2011, interest expense related to 
these capital lease obligations, reflected in net interest revenue, was $40 million, $42 million and $43 million, 
respectively.  As of December 31, 2013 and 2012, accumulated amortization of capital lease assets was $369 
million and $313 million, respectively.

We have entered into non-cancelable operating leases for premises and equipment.  Nearly all of these leases 

include renewal options.  Costs related to operating leases for office space are recorded in occupancy expense.  
Costs related to operating leases for equipment are recorded in information systems and communications expense.

Total rental expense, net of sublease revenue, amounted to $224 million, $227 million and $232 million for the 

years ended December 31, 2013, 2012 and 2011, respectively.  Total rental expense was reduced by sublease 
revenue of $6 million for the year ended December 31, 2013, $4 million for the year ended December 31, 2012 and 
$5 million for the year ended December 31, 2011.

The following table presents a summary of future minimum lease payments under non-cancelable capital and 
operating leases as of December 31, 2013.  Aggregate future minimum rental commitments have been reduced by 
aggregate sublease rental commitments of $59 million for capital leases and $14 million for operating leases.

(In millions)

2014

2015

2016

2017

2018

Thereafter

Total minimum lease payments

Less amount representing interest payments

Present value of minimum lease payments

Capital
Leases

Operating
Leases

Total

$

99

$

208

$

101

84

84

85

598

161

125

108

101

220

307

262

209

192

186

818

1,051

$

923

$

1,974

(322)

729

$

197

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 21.    Acquisition and Restructuring Costs

The following table presents net acquisition and restructuring costs recorded in the years ended December 31: 

Years Ended December 31,

(In millions)

Acquisition costs

Restructuring charges, net

Total acquisition and restructuring costs

Acquisition Costs: 

$

$

2013

2012

2011

76

28

104

$

$

26

$

199

225

$

16

253

269

Acquisition costs incurred in 2013 were related to previously disclosed acquisitions, mainly the 2012 GSAS 
and 2010 Intesa acquisitions. Acquisition costs incurred in 2012 of $66 million were mainly related to integration 
costs incurred in connection with the 2012 GSAS and 2010 Intesa acquisitions, and were partly offset by an 
indemnification benefit of $40 million for the assumption of an income tax liability related to the 2010 Intesa 
acquisition.  Acquisition costs incurred in 2011 totaled $71 million, and were mainly composed of integration costs 
associated with the 2011 Bank of Ireland Asset Management and 2010 Intesa and Mourant International Finance 
Administration acquisitions.  These acquisition costs were partially offset by an indemnification benefit of $55 million 
for the assumption of an income tax liability related to the 2010 Intesa acquisition.  The indemnification benefits of 
$40 million in 2012 and $55 million in 2011 were offset by corresponding income tax expense of $40 million in 2012 
and $55 million in 2011 in our consolidated statement of income.  

Restructuring Charges:

Information with respect to our Business Operations and Information Technology Transformation program and 
our 2011 and 2012 expense control measures, including charges, employee reductions and aggregate activity in the 
related accruals, is provided in the two sections that follow.

Business Operations and Information Technology Transformation Program 

In November 2010, we announced a global multi-year Business Operations and Information Technology 
Transformation program.  The program includes operational, information technology and targeted cost initiatives, 
including plans related to reductions in both staff and occupancy costs.  To date, we have recorded aggregate 
restructuring charges of $381 million in our consolidated statement of income, composed of $156 million in 2010, 
$133 million in 2011, $67 million in 2012 and $25 million in 2013.

The charges related to the program included costs related to severance, benefits and outplacement services, 

as well as costs which resulted from actions taken to reduce our occupancy costs through the consolidation of 
leases and properties.  The charges also included costs related to information technology, including transition fees 
associated with the expansion of our use of third-party service providers associated with components of our 
information technology infrastructure and application maintenance and support. 

In 2010, in connection with the program, we initiated the involuntary termination of 1,400 employees, or 
approximately 5% of our global workforce, which we completed by the end of 2011.  In addition, in connection with 
our announcement in 2011 of the expansion of our use of third-party service providers associated with our 
information technology infrastructure and application maintenance and support, as well as the continued execution 
of the business operations transformation component of the program, we identified 1,340 additional involuntary 
terminations and role eliminations, including 376 in 2013.  As of December 31, 2013, we eliminated 1,278 of these 
positions.

Expense Control Measures

In December 2011, in connection with expense control measures designed to calibrate our expenses to our 
outlook for our capital markets-facing businesses in 2012, we took two actions.  First, we withdrew from our fixed-
income trading initiative, in which we traded in fixed-income securities and derivatives as principal with our custody 
clients and other third-parties that trade in these securities and derivatives.  Second, we undertook other targeted 
staff reductions. As a result of these actions, we recorded aggregate pre-tax restructuring charges of $120 million in 
2011 and net pre-tax credit adjustments of $(1) million in 2012 in our consolidated statement of income.

198

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

 The charges recorded in 2011 included costs related to severance, benefits and outplacement services with 

respect to both our withdrawal from our fixed-income initiative and the other targeted staff reductions; costs 
associated with fair-value adjustments to the initiative's trading portfolio resulting from our decision to withdraw from 
the initiative; and costs for asset and other write-offs related to asset write-downs and contract terminations.  In 
2011, in connection with the above-described employee-related actions, we identified 442 employees to be 
involuntarily terminated as their roles were eliminated.  As of December 31, 2013, we completed these reductions.

In December 2012, in connection with expense control measures designed to better align our expenses to our 

business strategy and related outlook for 2013, we identified additional targeted staff reductions.  As a result of 
these actions, we have recorded aggregate pre-tax restructuring charges of $133 million in 2012 and $3 million in 
2013 in our consolidated statement of income.  Employee-related costs included severance, benefits and 
outplacement services.  Costs for asset and other write-offs were primarily related to contract terminations.  We 
originally identified involuntary terminations and role eliminations of 960 employees (630 positions after 
replacements).  As of December 31, 2013, 782 positions were eliminated through voluntary and involuntary 
terminations.

Aggregate Restructuring-Related Accrual Activity 

The following table presents aggregate activity associated with accruals that resulted from the charges 
associated with the Business Operations and Information Technology Transformation program and the 2011 and 
2012 expense control measures: 

(In millions)

Balance as of December 31, 2012

Additional accruals for Business Operations and Information
Technology Transformation program

Additional accruals for 2012 expense control measures

Payments and adjustments

Balance as of December 31, 2013

Note 22.  Other Expenses

Employee-
Related
Costs

Real Estate
Consolidation

Information
Technology
Costs

Asset and
Other
Write-Offs

Total

$

195

$

49

$

5

$

13

$

262

13

(4)

(154)

13

—

(13)

(1)

—

(4)

—

7

25

3

(13)

(184)

$

50

$

49

$

— $

7

$

106

As a result of the 2008 Lehman Brothers bankruptcy, we had various claims against Lehman Brothers entities 

in bankruptcy proceedings in the U.S. and the U.K. We also had amounts asserted as owed, or return obligations, to 
Lehman Brothers entities. The various claims and amounts owed arose from transactions that existed at the time 
Lehman Brothers entered bankruptcy, including prime brokerage arrangements, foreign exchange transactions, 
securities lending arrangements and repurchase agreements. In 2011, we reached an agreement with certain 
Lehman Brothers estates in the U.S. to resolve the value of deficiency claims arising out of indemnified repurchase 
transactions in the U.S., and the bankruptcy court allowed those claims in the amount of $400 million.  

In 2012, we reached an agreement to settle the claims against the Lehman Brothers estate in the U.K. related 

to the close-out of securities lending and repurchase arrangements. This settlement resulted in a return obligation 
for us and a certified claim against the Lehman Brothers estate, and resolved the contingent nature of our rights and 
obligations with the Lehman Brothers estate.

In connection with our resolution of the indemnified repurchase and securities lending claims in the U.S. and 

the U.K., we recognized a credit of approximately $362 million in our consolidated statement of income in 2012.  
Both certified claims retained as part of the settlement agreements were subsequently sold at their respective fair 
values, resulting in an additional gain of approximately $10 million, which was also recorded in our consolidated 
statement of income in 2012.

In 2013, we received aggregate distributions totaling approximately $186 million from the Lehman Brothers 
estates.  Of the aggregate distributions received, $101 million was applied to reduce remaining Lehman Brothers-
related assets, primarily prime brokerage claim-related receivables, recorded in our consolidated statement of 
condition; the remaining $85 million was recorded as an aggregate credit to other expenses in our consolidated 
statement of income.

199

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 23.  Income Taxes

The following table presents the components of income tax expense for the years ended December 31:

(In millions)

Current:

Federal

State

Non-U.S.

Total current expense

Deferred:

Federal

State

Non-U.S.

Total deferred expense

Total income tax expense

2013

2012

2011

$

151

$

153

$

39

248

438

70

25

17

112

550

$

65

262

480

262

26

(63)

225

705

$

$

49

54

295

398

134

8

76

218

616

In the fourth quarter of 2013, we completed a multi-year tax data enhancement process, the final stages of 
which identified a reconciliation difference in our deferred tax accounts, and we determined that our deferred tax 
liabilities were overstated by $50 million and our deferred tax assets were understated by $21 million.  We 
evaluated the qualitative and quantitative effects of the resulting overstatement of income tax expense, and 
concluded that such overstatement did not have a material effect on any prior annual or quarterly consolidated 
financial statements.  Accordingly, in the fourth quarter of 2013, we recorded an adjustment in our consolidated 
statement of income to correct this difference, which resulted in an out-of-period income tax benefit of $71 million. 
This income tax benefit is reflected in the table above as a reduction of total deferred expense for 2013. 

The amounts for 2012 and 2011 presented in the table included income tax expense of $40 million and $55 

million, respectively, associated with indemnification benefits, recorded as offsets to acquisition costs, for the 
assumption of income tax liabilities related to the 2010 Intesa acquisition. 

Amounts of income tax expense (benefit) related to net gains (losses) from sales of investment securities were 

$6 million, $22 million and $55 million for 2013, 2012 and 2011, respectively.  Pre-tax income attributable to our 
operations located outside the U.S. was approximately $1.25 billion, $1.11 billion and $1.23 billion for 2013, 2012 
and 2011, respectively.

Pre-tax earnings of our non-U.S. subsidiaries are subject to U.S. income tax when effectively repatriated.  As 
of December 31, 2013, we have chosen to indefinitely reinvest approximately $3.5 billion of earnings of certain of 
our non-U.S. subsidiaries.  No provision has been recorded for U.S. income taxes that could be incurred upon 
repatriation.  As of December 31, 2013, if such earnings had been repatriated to the U.S., we would have provided 
for approximately $690 million of additional income tax expense.

200

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents significant components of our gross deferred tax assets and gross deferred tax 

liabilities as of December 31.  Deferred tax assets and deferred tax liabilities recorded in our consolidated statement 
of condition are netted within the same tax jurisdiction.                                                                                                                   

(In millions)

Deferred tax assets:

Unrealized losses on investment securities, net
Deferred compensation(1)
Defined benefit pension plan

Restructuring charges and other reserves

Real estate

General business credits

Other
Total deferred tax assets 
Valuation allowance for deferred tax assets

Deferred tax assets, net of valuation allowance

Deferred tax liabilities:

Leveraged lease financing

Fixed and intangible assets

Non-U.S. earnings

Foreign currency translation
Other(2)
Total deferred tax liabilities

$

$

$

2013

2012

$

421

209

97

126

18

3

54

928

(33)

895

$

359

$

1,073

105

35

44

131

175

155

172

20

76

63

792

(28)

764

370

1,099

118

56

81

$

1,616

$

1,724

(1) Amount as of December 31, 2013 reflected an increase of $21 million associated with an out-of-period income tax benefit 

recorded in 2013. 

(2) Amount as of December 31, 2013 reflected a decrease of $50 million associated with an out-of-period income tax benefit 

recorded in 2013. 

Management considers the valuation allowance adequate to reduce the total deferred tax assets to an 

aggregate amount that will more likely than not be realized. Management has determined that a valuation allowance 
is not required for the remaining deferred tax assets because it is more likely than not that there is sufficient taxable 
income of the appropriate nature within the carryback and carryforward periods to realize these assets.  

As of December 31, 2013 and 2012, we had deferred tax assets associated with tax credit carryforwards of $3 
million and $76 million, respectively, which are presented in the table above.  The tax credit carryforwards expire in 
2033.  As of December 31, 2013 and 2012, we had deferred tax assets associated with non-U.S. and state loss 
carryforwards of $50 million and $45 million, respectively, included in “other” in the table above. Of the total loss 
carryforwards of $50 million as of December 31, 2013, $33 million do not expire, and the remaining $17 million 
expire through 2031. 

201

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table presents a reconciliation of the U.S. statutory income tax rate to our effective tax rate 

based on income before income tax expense for the years ended December 31:

U.S. federal income tax rate

Changes from statutory rate:

State taxes, net of federal benefit

Tax-exempt income

Tax credits

Foreign tax differential
Transactions related to investment securities(1)
Out-of-period income tax benefit(2)
Other, net

Effective tax rate

2013

2012

2011

35.0%

35.0%

35.0%

1.6

(3.7)

(3.6)

(5.9)

—

(2.7)

(.2)

1.8

(2.6)

(2.8)

(5.5)

—

—

(.4)

2.0

(2.9)

(1.5)

(4.3)

(4.1)

—

.1

20.5%

25.5%

24.3%

(1) Amounts for 2011 represented the effect of discrete tax benefits attributable to costs incurred in terminating former conduit 

asset structures.

(2) Excluding the impact of the out-of-period income tax benefit of $71 million described earlier in this note, our effective tax rate 

would have been 23.2%.

The following table presents activity related to unrecognized tax benefits as of December 31:

(In millions)
Beginning balance
Decrease related to agreements with tax authorities
Increase related to tax positions taken during current year
Increase related to tax positions taken during prior year
Ending balance

2013

2012

$

$

95
(4)
10
57
158

$

$

125
(45)
2
13
95

The amount of unrecognized tax benefits that, if recognized, would reduce income tax expense and our 

effective tax rate was $98 million as of December 31, 2013.  Unrecognized tax benefits do not include accrued 
interest of approximately $7 million and $2 million as of December 31, 2013 and 2012, respectively.  It is reasonably 
possible that the unrecognized tax benefits will decrease by $5 million to $6 million within the next 12 months due to 
potential agreements covering outstanding refund claims. 

We recorded interest and penalties related to income taxes as a component of income tax expense.  Income 

tax expense for the year ended December 31, 2013 included related interest and penalties of approximately $3 
million. Income tax expense for the year ended December 31, 2012 included a refund, net of related interest and 
penalties of approximately $12 million. Income tax expense for the year ended December 31, 2011 included related 
interest and penalties of approximately $10 million. 

We are presently under audit by a number of tax authorities. The earliest tax year open to examination in 
jurisdictions where we have material operations is 2009. Management believes that we have sufficient accrued 
liabilities as of December 31, 2013 for tax exposures and related interest expense.

202

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 24.    Earnings Per Common Share

The following table presents the computation of basic and diluted earnings per common share for the years 

ended December 31:

(Dollars in millions, except per share amounts)

Net income

Less:

2013

2012

2011

$

2,136

$

2,061

$

1,920

Preferred stock dividends(1)
Dividends and undistributed earnings allocated to participating securities(2)

(26)

(8)

(29)

(13)

(20)

(18)

Net income available to common shareholders

$

2,102

$

2,019

$

1,882

Average common shares outstanding (in thousands):

Basic average common shares

446,245

474,458

492,598

Effect of dilutive securities: common stock options and common stock awards

8,910

6,671

3,474

Diluted average common shares
Anti-dilutive securities(3)

Earnings per Common Share:

Basic
Diluted(4)

455,155

481,129

496,072

1,855

5,619

2,382

$

$

4.71

4.62

$

4.25

4.20

3.82

3.79

(1) Amount for 2012 included $8 million related to Series C preferred stock issued in August 2012.  Remaining amount for 2012 and amount for 

2011 were related to Series A preferred stock, which was redeemed in October 2012.

(2) Represented the portion of net income available to common equity allocated to participating securities; participating securities, composed of 

unvested restricted stock and director stock awards, contain non-forfeitable rights to dividends during the vesting period on a basis equivalent 
to dividends paid to common shareholders.

(3) Represented common stock options and other equity-based awards outstanding but not included in the computation of diluted average shares, 

because their effect was anti-dilutive.

(4) Calculations reflect allocation of earnings to participating securities using the two-class method, as this computation is more dilutive than the 

treasury stock method.

Note 25.    Line of Business Information

We have two lines of business: Investment Servicing and Investment Management.  Given our services and 

management organization, the results of operations for these lines of business are not necessarily comparable with 
those of other companies, including companies in the financial services industry.  

Investment Servicing provides services for U.S. mutual funds, collective investment funds and other 
investment pools, corporate and public retirement plans, insurance companies, foundations and endowments 
worldwide. Products include custody; product- and participant-level accounting; daily pricing and administration; 
master trust and master custody; record-keeping; cash management; foreign exchange, brokerage and other 
trading services; securities finance; deposit and short-term investment facilities; loans and lease financing; 
investment manager and alternative investment manager operations outsourcing; and performance, risk and 
compliance analytics to support institutional investors. We provide shareholder services, which include mutual fund 
and collective investment fund shareholder accounting, through 50%-owned affiliates, Boston Financial Data 
Services, Inc. and the International Financial Data Services group of companies.

Investment Management, through SSgA, provides a broad array of investment management, investment 
research and investment advisory services to corporations, public funds and other sophisticated investors.  SSgA 
offers strategies for managing financial assets, including passive and active, such as enhanced indexing, using 
quantitative and fundamental methods for both U.S. and global equities and fixed-income securities.  SSgA also 
offers exchange-traded funds, or ETFs, such as the SPDR® ETF brand.  

Our investment servicing strategy is to focus on total client relationships and the full integration of our products 

and services across our client base through cross-selling opportunities. In general, our clients will use a 
combination of services, depending on their needs, rather than one product or service. For instance, a custody 
client may purchase securities finance and cash management services from different business units. Products and 

203

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

services that we provide to our clients are parts of an integrated offering to these clients. We price our products and 
services on the basis of overall client relationships and other factors; as a result, revenue may not necessarily 
reflect the stand-alone market price of these products and services within the business lines in the same way it 
would for separate business entities.

Generally, approximately 70% to 75% of our consolidated total revenue (fee revenue from investment 

servicing and investment management, as well as trading services and securities finance activities) is generated by 
these two business lines. The remaining 25% to 30% is composed of processing fees and other revenue, net 
interest revenue, which is largely generated by our investment of client deposits, short-term borrowings and long-
term debt in a variety of assets, and net gains (losses) related to investment securities. These other revenue types 
are generally fully allocated to, or reside in, Investment Servicing and Investment Management.

Revenue and expenses are directly charged or allocated to our lines of business through management 
information systems. Assets and liabilities are allocated according to policies that support management’s strategic 
and tactical goals.  Capital is allocated based on the relative risks and capital requirements inherent in each 
business line, along with management judgment.  Capital allocations may not be representative of the capital that 
might be required if these lines of business were separate business entities.

The following table provides a summary of our line of business results for the periods indicated.  The “Other” 

column for 2013 included net acquisition and restructuring costs of $104 million; certain provisions for litigation 
exposure and other costs of $65 million; and severance costs associated with reorganization of certain non-U.S. 
operations of $11 million.  The “Other” column for 2012 included the net realized loss from the sale of all of our 
Greek investment securities of $46 million; a benefit related to claims associated with the 2008 Lehman Brothers 
bankruptcy of $362 million; certain provisions for litigation exposure and other costs of $118 million; and acquisition 
and restructuring costs of $225 million.  The “Other” column for 2011 included acquisition and restructuring costs of 
$269 million.  The amounts in the “Other” columns were not allocated to State Street's business lines. Results for 
2012 reflect reclassifications, for comparative purposes, related to management changes in methodologies 
associated with allocations of capital and expenses reflected in results for 2013.  Results for 2011 were not adjusted 
for these reclassifications.

Years Ended
December 31,

(Dollars in millions,
except where 
otherwise noted)

Fee revenue:

Servicing fees

Management fees

Trading services

Securities finance

Processing fees and
other

Total fee revenue

Net interest revenue

Gains (losses) related
to investment
securities, net

Investment
Servicing

Investment
Management

Other

Total

2013

2012

2011

2013

2012

2011

2013

2012

2011

2013

2012

2011

$ 4,819

$ 4,414

$ 4,382

$ — $ — $ — $ — $ — $ — $ 4,819

$ 4,414

$ 4,382

—

994

324

238

6,375

2,221

—

912

363

259

5,948

2,464

1,131

333

284

6,130

2,231

(9)

69

67

—

1,106

993

917

67

35

7

98

42

7

1,215

1,140

82

—

74

—

89

45

13

1,064

102

—

Total revenue

8,587

8,481

8,428

1,297

1,214

1,166

Provision for loan
losses

6

(3)

—

Total expenses

6,176

6,041

5,890

—

836

—

864

—

899

—

—

—

—

—

—

—

—

—

180

—

—

—

—

—

—

(46)

(46)

—

(19)

—

—

—

—

—

—

—

—

—

1,106

1,061

359

245

7,590

2,303

993

1,010

405

266

7,088

2,538

917

1,220

378

297

7,194

2,333

(9)

23

67

9,884

9,649

9,594

6

(3)

—

269

7,192

6,886

7,058

Income before
income tax expense

Pre-tax margin

Average assets
(in billions)

$ 2,405

$ 2,443

$ 2,538

$

461

$

350

$

267

$ (180)

$ (27)

$ (269)

$ 2,686

$ 2,766

$ 2,536

28%

29%

30%

36%

29%

23%

27%

29%

26%

$203.24

$190.09

$170.45

$ 3.76

$ 3.72

$ 4.36

$207.00

$193.81

$174.81

204

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note 26.    Non-U.S. Activities

We generally define our non-U.S. activities as those revenue-producing business activities that arise from 
clients domiciled outside the U.S.  Due to the integrated nature of our business, precise segregation of our U.S. and 
non-U.S. activities is not possible. Subjective estimates and other judgments are applied to determine the financial 
results and assets related to our non-U.S. activities, including our application of funds transfer pricing, our asset-
and-liability management policies and our allocation of certain indirect corporate expenses.  Interest expense 
allocations are based on our internal funds transfer pricing methodology. 

The following table presents our non-U.S. financial results for the years ended December 31.  Results for 2012 

and 2011 reflect reclassifications associated with tax transfer pricing reflected in results for 2013.  Results for 2011 
reflect changes in methodology associated with funds transfer pricing and expense allocation reflected in results for 
2012. 

(In millions)
Total fee revenue

Net interest revenue

Gains (losses) related to investment securities, net

Total revenue

Expenses

Income before income taxes

Income tax expense

Net income

2013

2012

2011

$

3,119

$

2,917

$

3,004

1,191

(11)

4,299

3,130

1,169

289

880

$

$

953

(40)

3,830

3,013

817

204

613

$

966

(25)

3,945

3,089

856

218

638

Gains (losses) related to investment securities, net, for the year ended December 31, 2012 included a loss of 

$46 million from the sale of all of our Greek investment securities (refer to note 4). 

The following table presents the significant components of our non-U.S. assets as of December 31, based on 

the domicile of the underlying counterparties:

(In millions)
Interest-bearing deposits with banks

Investment securities

Other assets

Total non-U.S. assets

2013

2012

9,584

$

31,522

16,778

57,884

$

20,665

28,976

13,441

63,082

$

$

Note 27.  Parent Company Financial Statements

The following tables present the financial statements of the parent company without consolidation of its 

banking and non-banking subsidiaries, as of and for the years ended December 31:

205

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

STATEMENT OF INCOME - PARENT COMPANY

Years Ended December 31,

(In millions)

2013

2012

2011

Cash dividends from consolidated banking subsidiary

$

1,694

$

1,785

$

Cash dividends from consolidated non-banking subsidiaries and
unconsolidated entities

Other, net

Total revenue

Interest expense

Other expenses

Total expenses

Income tax benefit

Income (loss) before equity in undistributed income of consolidated
subsidiaries and unconsolidated entities

Equity in undistributed income of consolidated subsidiaries and
unconsolidated entities:

Consolidated banking subsidiary

Consolidated non-banking subsidiaries and unconsolidated entities

Net income

250

35

1,979

169

88

257

(84)

68

38

1,891

163

85

248

(63)

1,806

1,706

237

93

173

182

$

2,136

$

2,061

$

—

60

34

94

203

60

263

(125)

(44)

1,773

191

1,920

206

 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

STATEMENT OF CONDITION - PARENT COMPANY

As of December 31,

(In millions)

Assets:

2013

2012

Interest-bearing deposits with consolidated banking subsidiary

$

4,419

$

3,799

Trading account assets

Investment securities available for sale

Investments in subsidiaries:

Consolidated banking subsidiary

Consolidated non-banking subsidiaries

Unconsolidated entities

Notes and other receivables from:

Consolidated banking subsidiary

Consolidated non-banking subsidiaries and unconsolidated entities

Other assets

Total assets

Liabilities:

Commercial paper

Accrued expenses and other liabilities

Long-term debt

Total liabilities

Shareholders’ equity

$

$

216

31

19,985

2,617

272

1,528

256

327

155

28

19,805

2,563

458

746

258

294

29,651

$

28,106

1,819

$

447

7,007

9,273

20,378

2,318

313

4,606

7,237

20,869

28,106

Total liabilities and shareholders’ equity

$

29,651

$

207

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

STATEMENT OF CASH FLOWS - PARENT COMPANY

Years Ended December 31,

(In millions)

2013

2012

2011

Net cash provided by (used in) operating activities

$

2,296

$

2,706

$

(571)

Investing Activities:

Net decrease (increase) in interest-bearing deposits with consolidated
banking subsidiary

Investments in consolidated banking and non-banking subsidiaries

Sale or repayment of investment in consolidated banking and non-banking
subsidiaries

Business acquisitions

(620)

(1,100)

32

—

1,115

(68)

28

(2)

Net cash provided by (used in) investing activities

(1,688)

1,073

Financing Activities:

Net decrease in short-term borrowings

Net decrease in commercial paper

Proceeds from issuance of long-term debt, net of issuance costs

Payments for long-term debt

Proceeds from issuance of preferred stock, net of issuance costs

Proceeds from exercises of common stock options

Purchases of common stock

Repurchases of common stock for employee tax withholding

Payments for cash dividends

Net cash provided by (used in) financing activities

Net change

Cash and due from banks at beginning of year

Cash and due from banks at end of year

—

(499)

2,485

—

—

121

(2,040)

(189)

(486)

(608)

—

—

(500)

(66)

—

(1,750)

488

53

(1,440)

(101)

(463)

(3,779)

—

—

$

— $

— $

144

(648)

39

(51)

(516)

—

(415)

1,986

—

500

49

(675)

(63)

(295)

1,087

—

—

—

208

 
 
 
STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES

Distribution of Average Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential 
(Unaudited)

The following table presents consolidated average statements of condition and net interest revenue for the 

years indicated. 

Years Ended December 31,

(Dollars in millions; fully
taxable-equivalent basis)

Assets:

2013

2012

2011

Average
Balance

Interest

Average
Rate

Average
Balance

Interest

Average
Rate

Average
Balance

Interest

Average
Rate

Interest-bearing deposits with U.S. banks

$

15,858

$

.25% $

9,305

$

25

.26% $

9,505

$

23

.25%

10,736

126

1.17

Interest-bearing deposits with non-U.S.
banks

Securities purchased under resale
agreements

Trading account assets

Investment securities:

U.S. Treasury and federal agencies(1)

 State and political subdivisions(1)

Other investments

Loans

Lease financing(1)

Other interest-earning assets

Total interest-earning assets(1)

Cash and due from banks

Other assets

Total assets

Liabilities and shareholders’ equity:

Interest-bearing deposits:

Time

Savings

Non-U.S.

Total interest-bearing deposits

Securities sold under repurchase
agreements

Federal funds purchased

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

13,088

5,766

748

33,003

8,637

76,056

12,660

1,121

11,164

40

85

45

—

706

391

1,332

215

38

4

6

4

83

93

1

—

59

232

26

411

178,101

2,856

3,747

25,182

$ 207,030

$

2,504

$

6,358

100,391

109,253

8,436

298

3,785

8,415

6,457

Total interest-bearing liabilities

136,644

Noninterest-bearing deposits:

Special time

Demand

Non-U.S.(2)

Other liabilities

Shareholders’ equity

769

34,725

800

13,561

20,531

.65

.77

—

2.14

4.53

1.75

1.70

3.43

.04

1.60

17,518

7,243

651

34,576

7,346

71,988

10,404

1,206

7,378

116

51

—

800

338

1,552

211

42

3

167,615

3,138

3,811

22,384

$ 193,810

16

3

147

166

1

1

71

222

15

476

.23% $

7,245

$

.07

.08

.14

.01

—

1.57

2.75

.40

.30

2,088

89,059

98,392

7,697

784

4,676

7,008

5,898

124,455

1,203

34,850

459

12,660

20,183

.66

.71

—

2.31

4.60

2.16

2.03

3.54

.04

1.88

4,686

2,013

32,517

6,875

63,683

10,834

1,346

5,462

28

—

775

347

1,493

222

58

2

147,657

3,074

3,436

23,665

$ 174,758

11

—

209

220

10

—

86

289

8

613

.17% $

3,626

$

.15

.16

.17

.01

.09

1.52

3.17

.26

.39

423

84,011

88,060

9,040

845

5,134

8,966

3,535

115,580

691

24,847

387

13,890

19,363

.61

—

2.38

5.05

2.34

2.05

4.28

.03

2.08

.30%

—

.25

.25

.11

—

1.67

3.22

.24

.53

Total liabilities and shareholders’ equity

$ 207,030

$ 193,810

$ 174,758

Net interest revenue

$

2,445

$

2,662

$

2,461

Excess of rate earned over rate paid

Net interest margin(3)

1.30%

1.37

1.49%

1.59

1.55%

1.67

(1)  Fully taxable-equivalent revenue is a method of presentation in which the tax savings achieved by investing in tax-exempt investment securities and certain leases are 
included in interest revenue with a corresponding charge to income tax expense. This method facilitates the comparison of the performance of these assets.  The 
adjustments are computed using a federal income tax rate of 35%, adjusted for applicable state income taxes, net of the related federal tax benefit. The fully taxable-
equivalent adjustments included in interest revenue presented above were $142 million, $124 million and $128 million for the years ended December 31, 2013, 2012 and 
2011, respectively, and were substantially related to tax-exempt securities (state and political subdivisions).

(2)  Non-U.S. noninterest-bearing deposits were $714 million, $330 million and $194 million as of December 31, 2013, 2012 and 2011, respectively.
(3)  Net interest margin is calculated by dividing fully taxable-equivalent net interest revenue by average total interest-earning assets.

209

The following table summarizes changes in fully taxable-equivalent interest revenue and interest expense 

due to changes in volume of interest-earning assets and interest-bearing liabilities, and due to changes in interest 
rates. Changes attributed to both volumes and rates have been allocated based on the proportion of change in 
each category.

2013 Compared to 2012

2012 Compared to 2011

Change in
Volume

Change in
Rate

Net (Decrease)
Increase

Change in
Volume

Change in
Rate

Net (Decrease)
Increase

$

17

$

(2) $

15

$

— $

2

$

Years Ended December 31,

(In millions; fully
taxable-equivalent basis)

Interest revenue related to:

Interest-bearing deposits with U.S.
banks

Interest-bearing deposits with non-
U.S. banks

Securities purchased under resale
agreements

Investment securities:

U.S. Treasury and federal
agencies

State and political subdivisions

Other investments

Loans

Lease financing

Other interest-earning assets

Total interest-earning assets

Interest expense related to:

Deposits:

Time

Savings

Non-U.S.

Securities sold under repurchase
agreements

Federal funds purchased

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Total interest-bearing liabilities

Net interest revenue

$

2

(10)

23

25

(9)

59

(11)

(16)

1

64

5

3

(62)

(9)

1

(15)

(67)

7

(137)

201

(29)

(10)

(36)

59

88

46

(3)

2

134

(8)

6

18

—

—

(14)

45

1

48

86

(2)

4

(58)

(6)

(308)

(42)

(1)

(1)

(416)

(2)

(5)

(82)

—

(1)

2

(35)

10

(113)

(31)

(6)

(94)

53

(220)

4

(4)

1

79

16

49

24

195

(9)

(7)

1

(89)

7

(24)

(33)

(136)

(2)

(9)

—

(282)

348

(284)

(10)

1

(64)

—

(1)

(12)

10

11

(65)

16

—

12

(2)

1

(8)

(63)

6

(38)

(11)

3

(74)

(7)

—

(7)

(4)

1

(99)

$

(303) $

(217) $

386

$

(185) $

210

Quarterly Summarized Financial Information (Unaudited)

2013 Quarters

2012 Quarters

(Dollars and shares in millions,
except per share amounts)

Total fee revenue

Interest revenue

Interest expense

Net interest revenue

Gains (losses) related to
investment securities, net

Fourth

Third

Second

First

Fourth

Third

Second

First

$ 1,879

$ 1,883

$ 1,971

$ 1,857

$ 1,806

$ 1,719

$ 1,778

$ 1,785

684

99

585

—

643

97

546

700

104

596

(4)

(7)

687

111

576

2

733

111

622

21

730

111

619

18

786

114

672

(27)

765

140

625

11

Total revenue

2,464

2,425

2,560

2,435

2,449

2,356

2,423

2,421

Provision for loan losses

6

—

—

—

(2)

—

(1)

—

Total expenses

1,846

1,722

1,798

1,826

1,864

1,415

1,772

1,835

Income before income tax
expense

Income tax expense

Net income

Net income available to common
shareholders

Earnings per common share(1): 

612

59

553

545

$

$

703

163

540

531

$

$

762

183

579

571

$

$

609

145

464

455

$

$

587

117

470

468

$

$

941

267

674

654

$

$

652

162

490

480

$

$

$

$

     Basic

     Diluted

$

1.25

$

1.20

$

1.26

$

1.00

$

1.02

$

1.39

$

1.00

$

1.22

1.17

1.24

.98

1.00

1.36

.98

Average common shares
outstanding:

     Basic

     Diluted

436

445

443

452

452

461

454

463

459

467

472

480

481

489

     Dividends per common share

$

.26

$

.26

$

.26

$

.26

$

.24

$

.24

$

.24

$

586

159

427

417

.86

.85

485

490

.24

Common stock price:

     High

     Low

     Closing

$ 73.63

$ 71.27

$ 68.18

$ 60.65

$ 47.30

$ 45.09

$ 47.13

$ 47.20

64.25

73.39

64.92

65.75

54.57

65.21

47.71

59.09

41.09

47.01

38.95

41.96

39.27

44.64

38.21

45.50

__________________________
(1) Basic earnings per common share for full-year 2012 do not equal the sum of the four quarters for each year.  

Diluted earnings per common share for full-year 2013 and full-year 2012 do not equal the sum of the four quarters 
for each year.

211

 
ITEM 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

DISCLOSURE CONTROLS AND PROCEDURES; CHANGES IN INTERNAL CONTROL OVER FINANCIAL 
REPORTING

State Street has established and maintains disclosure controls and procedures that are designed to ensure 
that material information related to State Street and its subsidiaries on a consolidated basis required to be disclosed 
in its reports filed or submitted under the Securities Exchange Act of 1934 is recorded, processed, summarized, and 
reported within the time periods specified in the SEC's rules and forms, and that such information is accumulated 
and communicated to State Street's management, including its Chief Executive Officer and Chief Financial Officer, 
as appropriate, to allow timely decisions regarding required disclosure. For the quarter ended December 31, 2013, 
State Street's management carried out an evaluation, with the participation of the Chief Executive Officer and Chief 
Financial Officer, of the effectiveness of the design and operation of State Street's disclosure controls and 
procedures. Based on the evaluation of these disclosure controls and procedures, the Chief Executive Officer and 
Chief Financial Officer concluded that State Street's disclosure controls and procedures were effective as of 
December 31, 2013. 

State Street has also established and maintains internal control over financial reporting as a process designed 

to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated 
financial statements for external purposes in conformity with GAAP.  In the ordinary course of business, State Street 
routinely enhances its internal controls and procedures for financial reporting by either upgrading its current 
systems or implementing new systems. Changes have been made and may be made to State Street's internal 
controls and procedures for financial reporting as a result of these efforts. During the quarter ended December 31, 
2013, no change occurred in State Street's internal control over financial reporting that has materially affected, or is 
reasonably likely to materially affect, State Street's internal control over financial reporting. 

INTERNAL CONTROL OVER FINANCIAL REPORTING

Management’s Report on Internal Control Over Financial Reporting

The management of State Street is responsible for the preparation and fair presentation of the financial 
statements and other financial information contained in this Form 10-K. Management is also responsible for 
establishing and maintaining adequate internal control over financial reporting. Management has designed business 
processes and internal controls and has also established and is responsible for maintaining a business culture that 
fosters financial integrity and accurate reporting. To these ends, management maintains a comprehensive system of 
internal controls intended to provide reasonable assurances regarding the reliability of financial reporting and the 
preparation of the consolidated financial statements of State Street in conformity with GAAP.  State Street's 
accounting policies and internal control over financial reporting, established and maintained by management, are 
under the general oversight of State Street's Board of Directors, including the Board's Examining & Audit 
Committee. 

Management has made a comprehensive review, evaluation and assessment of State Street's internal control 

over financial reporting as of December 31, 2013. The standard measures adopted by management in making its 
evaluation are the measures in the Internal Control - Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (1992 framework) (the “COSO criteria”). 

Based on its review and evaluation, management concluded that State Street's internal control over financial 
reporting was effective as of December 31, 2013, and that State Street's internal control over financial reporting as 
of that date had no material weaknesses. 

Ernst & Young LLP, an independent registered public accounting firm, which has audited and reported on the 

consolidated financial statements contained in this Form 10-K, has issued its written attestation report on its 
assessment of State Street's internal control over financial reporting, which follows this report. 

212

Report of Independent Registered Public Accounting Firm

THE SHAREHOLDERS AND BOARD OF DIRECTORS OF
STATE STREET CORPORATION

We have audited State Street Corporation's (the “Corporation”) internal control over financial reporting as of 

December 31, 2013, based on criteria established in Internal Control - Integrated Framework issued by the 
Committee of Sponsoring Organizations of the Treadway Commission (1992 framework) (the “COSO criteria”). 
State Street Corporation's management is responsible for maintaining effective internal control over financial 
reporting and for its assessment of the effectiveness of internal control over financial reporting included in the 
accompanying Management's Report on Internal Control over Financial Reporting. Our responsibility is to express 
an opinion on the Corporation's internal control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board 
(United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about 
whether effective internal control over financial reporting was maintained in all material respects. Our audit included 
obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, 
and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

A company's internal control over financial reporting is a process designed to provide reasonable assurance 

regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles. A company's internal control over financial reporting 
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles and that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's 
assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that 
controls may become inadequate because of changes in conditions, or that the degree of compliance with the 
policies or procedures may deteriorate. 

In our opinion, State Street Corporation maintained, in all material respects, effective internal control over 

financial reporting as of December 31, 2013, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 
(United States), the consolidated statement of condition of State Street Corporation as of December 31, 2013 and 
2012, and the related consolidated statements of income, comprehensive income, changes in shareholders' equity 
and cash flows for each of the three years in the period ended December 31, 2013 and our report dated 
February 21, 2014 expressed an unqualified opinion thereon. 

Boston, Massachusetts 
February 21, 2014 

/s/ Ernst & Young LLP 

213

 
 
 
 
 
 
 
 
 
 
ITEM 9B.     OTHER INFORMATION

Not applicable.

PART III

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information concerning our directors will appear in our Proxy Statement for the 2014 Annual Meeting of 

Shareholders, to be filed pursuant to Regulation 14A on or before April 30, 2014, referred to as the 2014 Proxy 
Statement, under the caption “Election of Directors.”  Information concerning compliance with Section 16(a) of the 
Exchange Act will appear in our 2014 Proxy Statement under the caption “Section 16(a) Beneficial Ownership 
Reporting Compliance.”  Information concerning our Code of Ethics for Senior Financial Officers and our Examining 
& Audit Committee will appear in our 2014 Proxy Statement under the caption “Corporate Governance at State 
Street.”  Such information is incorporated herein by reference. 

Information about our executive officers is included under Part I. 

ITEM 11.  EXECUTIVE COMPENSATION

Information in response to this item will appear in our 2014 Proxy Statement under the caption “Executive 

Compensation.” Such information is incorporated herein by reference.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

RELATED STOCKHOLDER MATTERS

Information concerning security ownership of certain beneficial owners and management will appear in our 
2014 Proxy Statement under the caption “Security Ownership of Certain Beneficial Owners and Management.” 
Such information is incorporated herein by reference. 

RELATED STOCKHOLDER MATTERS

The following table presents the number of outstanding common stock awards, options, warrants and rights 

granted by State Street to participants in our equity compensation plans, as well as the number of securities 
available for future issuance under these plans, as of December 31, 2013.  The table provides this information 
separately for equity compensation plans that have and have not been approved by shareholders.  Shares 
presented in the table and in the footnotes following the table are stated in thousands of shares.   

(Shares in thousands)

Plan category:

Equity compensation plans approved
by shareholders

Equity compensation plans not
approved by shareholders

Total

(a)
Number of securities
to be issued
upon exercise of
outstanding
options,
warrants and rights

(b)
Weighted-average
exercise price of
outstanding
options,
warrants and rights(1)

(c)
Number of securities
remaining available for
future issuance under
equity compensation
plans (excluding
securities reflected
in column (a))

19,982 (2) $

68.45

24 (3)

20,006

22,096

—

22,096

(1) Excludes deferred stock awards and performance awards (for which there is no exercise price).
(2) Consists of 15,094 shares subject to deferred stock awards, 337 shares subject to stock options, 2,327 stock appreciation 

rights, or SARs, and 2,224 shares subject to performance awards (assuming payout at 100% for all awards regarding which 
performance is uncertain).

(3) Consists of shares subject to deferred stock awards.

214

 
Individual directors who are not our employees have received stock awards and cash retainers, both of which 
may be deferred. Directors may elect to receive shares of our common stock in place of cash. If payment is in the 
form of common stock, the number of shares is determined by dividing the approved cash amount by the closing 
price on the date of the annual shareholders' meeting. All deferred shares, whether stock awards or common stock 
received in place of cash retainers, are increased to reflect dividends paid on the common stock and, for certain 
directors, may include share amounts in respect of an accrual under a terminated retirement plan. Directors may 
elect to defer 50% or 100% of cash or stock awards until a date that they specify, usually after termination of service 
on the Board. The deferral may also be paid in either a lump sum or in installments over a two- to ten-year period. 
Stock awards totaling 194,040 shares of common stock were outstanding as of December 31, 2013; awards made 
through June 30, 2003, totaling 23,606 shares outstanding as of December 31, 2013, have not been approved by 
shareholders. There are no other equity compensation plans under which our equity securities are authorized for 
issuance that have been adopted without shareholder approval. Awards of stock made or retainer shares paid to 
individual directors after June 30, 2003 have been or will be made under our 1997 or 2006 Equity Incentive Plan, 
both of which were approved by shareholders.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information concerning certain relationships and related transactions and director independence will appear in 

our 2014 Proxy Statement under the caption “Corporate Governance at State Street.” Such information is 
incorporated herein by reference.

ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES

Information concerning principal accounting fees and services and the Examining & Audit Committee's pre-

approval policies and procedures will appear in our 2014 Proxy Statement under the caption “Examining and Audit 
Committee Matters.” Such information is incorporated herein by reference.

PART IV

ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(A)(1) FINANCIAL STATEMENTS 

The following consolidated financial statements of State Street are included in Item 8 hereof: 

Report of Independent Registered Public Accounting Firm 
Consolidated Statement of Income - Years ended December 31, 2013, 2012 and 2011 
Consolidated Statement of Comprehensive Income - Years ended December 31, 2013, 2012 and 2011
Consolidated Statement of Condition - As of December 31, 2013 and 2012 
Consolidated Statement of Changes in Shareholders' Equity - Years ended December 31, 2013, 2012 and 
2011 
Consolidated Statement of Cash Flows - Years ended December 31, 2013, 2012 and 2011 
Notes to Consolidated Financial Statements 

(A)(2) FINANCIAL STATEMENT SCHEDULES 

Certain schedules to the consolidated financial statements have been omitted if they were not required by 
Article 9 of Regulation S-X or if, under the related instructions, they were inapplicable, or the information was 
contained elsewhere herein. 

(A)(3) EXHIBITS 

The exhibits listed in the Exhibit Index following the signature page of this Form 10-K are filed herewith or are 
incorporated herein by reference to other SEC filings. 

215

Pursuant to the requirement of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has 

duly caused this report to be signed on its behalf by the undersigned, on February 21, 2014, hereunto duly 
authorized. 

SIGNATURES

STATE STREET CORPORATION

By

/s/ MICHAEL W. BELL
MICHAEL W. BELL,
Executive Vice President and
Chief Financial Officer

By

/s/ JAMES J. MALERBA

JAMES J. MALERBA,

Executive Vice President,
Corporate Controller and
Chief Accounting Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on 

February 21, 2014 by the following persons on behalf of the registrant and in the capacities indicated.

OFFICERS:

/s/ JOSEPH L. HOOLEY
JOSEPH L. HOOLEY,
Chairman, President and Chief Executive
Officer; Director

DIRECTORS:

/s/ JOSEPH L. HOOLEY
JOSEPH L. HOOLEY

/s/ JOSE E. ALMEIDA
JOSE E. ALMEIDA

/s/ KENNETT F. BURNES
KENNETT F. BURNES

/s/ PETER COYM
PETER COYM

/s/ PATRICK de SAINT-AIGNAN
PATRICK de SAINT-AIGNAN

/s/ AMELIA C. FAWCETT
AMELIA C. FAWCETT

/s/ LINDA A. HILL
LINDA A. HILL

/s/ MICHAEL W. BELL
MICHAEL W. BELL,
Executive Vice President and
Chief Financial Officer

/s/ JAMES J. MALERBA
JAMES J. MALERBA,
Executive Vice President,
Corporate Controller and
Chief Accounting Officer

/s/ ROBERT S. KAPLAN
ROBERT S. KAPLAN

/s/ RICHARD P. SERGEL
RICHARD P. SERGEL

/s/ RONALD L. SKATES
RONALD L. SKATES

/s/ GREGORY L. SUMME
GREGORY L. SUMME

/s/ THOMAS J. WILSON
THOMAS J. WILSON

216

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
* 3.1

* 3.2

* 4.1

* 4.2

* 10.1†

* 10.2†

* 10.3†

* 10.4†

EXHIBIT INDEX

Restated Articles of Organization, as amended (filed as Exhibit 4.1 to State Street's Registration
Statement on Form S-8 filed with the SEC on August 31, 2012 and incorporated herein by
reference)

By-Laws, as amended (filed as Exhibit 3.3 to State Street’s Quarterly Report on Form 10-Q for
the quarter ended June 30, 2009 filed with the SEC on August 10, 2009 and incorporated
herein by reference)

The description of State Street’s Common Stock is included in State Street’s Registration
Statement on Form 8-A, as filed on January 18, 1995 and March 7, 1995 (filed with the SEC on
January 18, 1995 and March 7, 1995 and incorporated herein by reference)

Deposit Agreement, dated August 21, 2012, among State Street Corporation, American Stock
Transfer & Trust Company, LLC and the holders from time to time of depositary receipts (filed
as Exhibit 4.1 to State Street's Current Report on Form 8-K filed with the SEC on August 21,
2012 and incorporated herein by reference)

(Note: None of the instruments defining the rights of holders of State Street’s outstanding long-
term debt are in respect of indebtedness in excess of 10% of the total assets of State Street
and its subsidiaries on a consolidated basis. State Street hereby agrees to furnish to the SEC
upon request a copy of any other instrument with respect to long-term debt of State Street and
its subsidiaries.)

State Street’s Management Supplemental Retirement Plan Amended and Restated, as
amended (filed as Exhibit 10.1 to State Street's Annual Report on Form 10-K for the year ended
December 31, 2012 filed with the SEC on February 22, 2013 and incorporated herein by
reference)
State Street’s Executive Supplemental Retirement Plan (formerly “State Street Supplemental
Defined Benefit Pension Plan for Executive Officers”) Amended and Restated, as amended

Supplemental Cash Incentive Plan, as amended, a the form of award agreement thereunder

Forms of Amended and Restated Employment Agreements entered into with each of Joseph L.
Hooley, Joseph C. Antonellis, James S. Phalen, Michael Rogers and Edward J. Resch (filed as
Exhibit 10.3 to State Street’s Annual Report on Form 10-K for the year ended December 31,
2009 filed with the SEC on February 22, 2010 and incorporated herein by reference)

* 10.5†

Employment Agreement entered into with Michael W. Bell dated June 17, 2013

* 10.6†

* 10.7†

* 10.8†

* 10.9†

* 10.10†

* 10.11†

State Street’s Executive Compensation Trust Agreement dated December 6, 1996 (Rabbi Trust)
(filed as Exhibit 10.5 to State Street’s Annual Report on Form 10-K for the year ended
December 31, 2008 filed with the SEC on February 27, 2009 and incorporated herein by
reference)

State Street’s 1997 Equity Incentive Plan, as amended, and forms of awards and agreements
thereunder (filed as Exhibit 10.6 to State Street’s Annual Report on Form 10-K for the year
ended December 31, 2008 filed with the SEC on February 27, 2009 and incorporated herein by
reference)

State Street’s 2006 Equity Incentive Plan, as amended, and forms of award agreements
thereunder

State Street’s 2006 Senior Executive Annual Incentive Plan (filed as Exhibit 10.2 to State
Street’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2010 filed with the
SEC on May 7, 2010 and incorporated herein by reference)

State Street’s Management Supplemental Savings Plan, Amended and Restated, as amended
(filed as Exhibit 10.10 to State Street's Annual Report on Form 10-K for the year ended
December 31, 2012 filed with the SEC on February 22, 2013 and incorporated herein by
reference)
Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1,
2008, as amended (filed as Exhibit 10.11 to State Street's Annual Report on Form 10-K for the
year ended December 31, 2012 filed with the SEC on February 22, 2013 and incorporated
herein by reference)

217

 
* 10.12†

Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1,
2007, as amended (filed as Exhibit 10.12 to State Street's Annual Report on Form 10-K for the
year ended December 31, 2011 filed with the SEC on February 27, 2012 and incorporated
herein by reference)

* 10.13†

Description of compensation arrangements for non-employee directors

* 10.14†

* 10.15†

* 10.16†

* 10.17†

Memorandum of agreement of employment of Edward J. Resch, accepted October 16, 2002
(filed as Exhibit 10.13 to State Street’s Annual Report on Form 10-K for the year ended
December 31, 2008 filed with the SEC on February 27, 2009 and incorporated herein by
reference)
Letter Agreement with Scott F. Powers dated April 1, 2008 (filed as Exhibit 10.15 to State
Street's Annual Report on Form 10-K for the year ended December 31, 2010 filed with the SEC
on February 28, 2011 and incorporated herein by reference)

Letter Agreement with Joseph C. Antonellis dated April 26, 2010 (filed as Exhibit 10.16 to State
Street's Annual Report on Form 10-K for the year ended December 31, 2010 filed with the SEC
on February 28, 2011 and incorporated herein by reference)

Letter Agreement with Michael W. Bell dated May 23, 2013 (filed as Exhibit 10.1 to State
Street's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 filed with the SEC
on August 6, 2013 and incorporated herein by reference)

* 10.18A†

Form of Indemnification Agreement between State Street Corporation and each of its directors

* 10.18B†

* 10.18C†

* 10.18D†

* 10.19†

* 10.20†

Form of Indemnification Agreement between State Street Corporation and each of its executive
officers

Form of Indemnification Agreement between State Street Bank and Trust Company and each of
its directors

Form of Indemnification Agreement between State Street Bank and Trust Company and each of
its executive officers

Forms of Retention Award Agreement entered into with Joseph L. Hooley on October 22, 2009
(filed as Exhibit 10.18 to State Street’s Annual Report on Form 10-K for the year ended
December 31, 2009 filed with the SEC on February 22, 2010 and incorporated herein by
reference)
Form of Retention Award Agreement entered into with Scott F. Powers on June 15, 2010 (filed
as Exhibit 10.20 to State Street's Annual Report on Form 10-K for the year ended December
31, 2010 filed with the SEC on February 28, 2011 and incorporated herein by reference)

* 10.21†

2011 Senior Executive Annual Incentive Plan (filed as Exhibit 99.2 to State Street's Current
Report on Form 8-K filed with the SEC on May 24, 2011 and incorporated herein by reference)

* 12

* 21

* 23

31.1

31.2

32

Statement of Ratios of Earnings to Fixed Charges

Subsidiaries of State Street Corporation

Consent of Independent Registered Public Accounting Firm

Rule 13a-14(a)/15d-14(a) Certification of Chairman, President and Chief Executive Officer

Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer

Section 1350 Certifications

** 101.INS

XBRL Instance Document

** 101.SCH

XBRL Taxonomy Extension Schema Document

** 101.CAL

XBRL Taxonomy Calculation Linkbase Document

** 101.DEF

XBRL Taxonomy Extension Definition Linkbase Document

** 101.LAB

XBRL Taxonomy Label Linkbase Document

** 101.PRE

XBRL Taxonomy Presentation Linkbase Document

218

  __________________________________________

†
*
**

Denotes management contract or compensatory plan or arrangement
Exhibit filed with the SEC, but not printed herein
Submitted electronically herewith

Attached as Exhibit 101 to this report are the following formatted in XBRL (Extensible Business Reporting 
Language): (i) Consolidated Statement of Income for the years ended December 31, 2013, 2012 and 2011, (ii) 
Consolidated Statement of Comprehensive Income for the years ended December 31, 2013, 2012 and 2011, 
(iii) Consolidated Statement of Condition as of December 31, 2013 and 2012, (iv) Consolidated Statement of 
Changes in Shareholders' Equity for the years ended December 31, 2013, 2012 and 2011, (v) Consolidated 
Statement of Cash Flows for the years ended December 31, 2013, 2012 and 2011, and (vi) Notes to Consolidated 
Financial Statements.

219

EXHIBIT 31.1 

I, Joseph L. Hooley, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of State Street Corporation; 

RULE 13a-14(a)/15d-14(a) CERTIFICATION 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such 
statements were made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present, in all material respects, the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.  The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, including 
its consolidated subsidiaries, is made known to us by others within those entities, particularly during the 
period in which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles; 

(c)  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 
during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an 
annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal 
control over financial reporting; and 

5.   The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal 

control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

(a)   All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, 
summarize and report financial information; and 

(b)   Any fraud, whether or not material, that involves management or other employees who have a significant 

role in the registrant's internal control over financial reporting. 

Date: February 21, 2014

  By:

/s/  JOSEPH L. HOOLEY        

Joseph L. Hooley,
Chairman, President and Chief Executive Officer

 
 
 
EXHIBIT 31.2 

I, Michael W. Bell, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of State Street Corporation; 

RULE 13a-14(a)/15d-14(a) CERTIFICATION 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such 
statements were made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present, in all material respects, the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.  The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, including 
its consolidated subsidiaries, is made known to us by others within those entities, particularly during the 
period in which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles; 

(c)  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 
during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an 
annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal 
control over financial reporting; and 

5.   The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal 

control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

(a)   All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, 
summarize and report financial information; and 

(b)   Any fraud, whether or not material, that involves management or other employees who have a significant 

role in the registrant's internal control over financial reporting. 

Date: February 21, 2014

  By:

/s/  MICHAEL W. BELL         

Michael W. Bell,
Executive Vice President and
Chief Financial Officer

 
 
 
 
 
SECTION 1350 CERTIFICATIONS 

EXHIBIT 32 

To my knowledge, this Annual Report on Form 10-K for the period ended December 31, 2013 fully complies 

with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information 
contained in this Report fairly presents, in all material respects, the financial condition and results of operations of 
State Street Corporation. 

Date: February 21, 2014

  By:

/s/  JOSEPH L. HOOLEY        

Joseph L. Hooley,
Chairman, President and Chief Executive Officer

Date: February 21, 2014

  By:

/s/  MICHAEL W. BELL        

Michael W. Bell.
Executive Vice President and
Chief Financial Officer

 
 
 
 
 
 
 
RECONCILIATION OF OPERATING-BASIS (NON-GAAP) FINANCIAL RESULTS

     In addition to presenting State Street’s financial results in conformity with U.S. generally accepted accounting principles,
referred to as GAAP, management also presents results on a non-GAAP, or "operating" basis, as it believes that this
presentation supports meaningful comparisons from period to period and the analysis of comparable financial trends with
respect to State Street’s normal ongoing business operations.

     Management believes that operating-basis financial information, which reports revenue from non-taxable sources, such as
interest revenue from tax-exempt investment securities and processing fees and other revenue associated with tax-advantaged
investments, on a fully taxable-equivalent basis and excludes the impact of revenue and expenses outside of the normal
course of business, facilitates an investor's understanding and analysis of State Street's underlying financial performance and
trends in addition to financial information prepared and reported in conformity with GAAP.  Non-GAAP financial measures
should be considered in addition to, not as a substitute for or superior to, financial measures determined in conformity with
GAAP.

     The following table reconciles financial information prepared on a non-GAAP, or operating basis, which is presented in the
foregoing letter to shareholders, to financial information prepared in conformity with GAAP, which is reported in the
accompanying 2013 Annual Report on Form 10-K.

(Dollars in millions)

Total Revenue:

Total revenue, GAAP basis

Years Ended

December
31, 2013

December
31, 2012

%
Change

2013
vs.
2012

$

9,884

$

9,649

2.4%

Tax-equivalent adjustment associated with tax-exempt investment securities

Tax-equivalent adjustment associated with tax-advantaged investments

Loss on sale of Greek investment securities

142

158

—

124

126

46

Discount accretion related to former conduit securities

(137)

(215)

Total revenue, operating basis(1)

Expenses:

Total expenses, GAAP basis

$

10,047

$

9,730

3.26

$

7,192

$

6,886

4.4

Severance costs associated with reorganization of certain non-U.S. operations

Benefit related to claims associated with Lehman Brothers bankruptcy

Provisions for litigation exposure and other costs

Special one-time additional charitable contribution

Acquisition costs

Restructuring charges, net

Indemnification benefits for assumption of income tax liabilities related to a 2010
acquisition

(11)

—

(65)

—

(76)

(28)

—

—

362

(93)

(25)

(66)

(199)

40

Total expenses, operating basis(1)

$

7,012

$

6,905

1.55

(1)  For the years ended December 31, 2013 and December 31, 2012, positive operating leverage in the year-over-year comparison was 

approximately 171 basis points, based on an increase in total operating-basis revenue of 3.26% and an increase in total operating-basis 
expenses of 1.55%.

RECONCILIATION OF OPERATING-BASIS (NON-GAAP) FINANCIAL RESULTS (Continued)

(Dollars in millions, except per share amounts)

Diluted Earnings per Common Share:

Diluted earnings per common share, GAAP basis

Loss on sale of Greek investment securities

Severance costs associated with reorganization of certain non-U.S. operations

Provisions for litigation exposure and other costs

Special one-time additional charitable contribution

Acquisition costs

Restructuring charges, net

Benefit related to claims associated with Lehman Brothers bankruptcy

Discount accretion related to former conduit securities

Out-of-period benefit to adjust deferred taxes

Net tax effect of audit settlements associated with a 2010 acquisition

Years Ended

December
31, 2013

December
31, 2012

%
Change

2013
vs.
2012

$

4.62

$

4.20

10.0%

—

.02

.09

—

.11

.04

—

(.18)

(.16)

—

.06

—

.12

.04

.09

.27

(.46)

(.27)

—

(.10)

Diluted earnings per common share, operating basis

$

4.54

$

3.95

14.9

Return on Average Common Equity:

Return on average common equity, GAAP basis

Loss on sale of Greek investment securities

Provisions for litigation exposure and other costs

Special one-time additional charitable contribution

Acquisition costs

Restructuring charges, net

Benefit related to claims associated with Lehman Brothers bankruptcy

Discount accretion related to former conduit securities

Out-of-period benefit to adjust deferred taxes

Net tax effect of audit settlements associated with a 2010 acquisition

10.5%

10.3%

20 bps

—

.2

—

.3

.1

—

(.4)

(.4)

—

.1

.3

.1

.2

.7

(1.1)

(.7)

—

(.2)

Return on average common equity, operating basis

10.3%

9.7%

60

BOARD OF DIRECTORS

February 21, 2014

Joseph L. Hooley
Chairman, President and Chief Executive Officer,
State Street Corporation

Linda A. Hill

Wallace Brett Donham Professor of Business
Administration, Harvard Business School

José E. Almeida
Chairman, President and Chief Executive Officer,
Covidien PLC, global healthcare products company

Robert S. Kaplan
Senior Associate Dean for External Relations and
Professor of Management Practice, Harvard Business
School; former Vice Chairman, Goldman Sachs Group,
financial services

Kennett F. Burnes
Retired Chairman, President and Chief Executive
Officer, Cabot Corporation, manufacturer of specialty
chemicals and performance materials

Richard P. Sergel
Retired President and Chief Executive Officer,
North American Electric Reliability Corporation,               
electric reliability organization

Peter Coym
Retired head of Lehman Brothers Holdings Inc. 
in Germany, financial services

Ronald L. Skates
Former Chief Executive Officer and President, Data
General Corp., manufacturer of multi-user computer
systems; private investor

Patrick de Saint-Aignan
Retired Managing Director and Advisory Director for 
Morgan Stanley, global financial services

Gregory L. Summe
Managing Director and Vice Chairman of Global Buyout,
Carlyle Group, global alternative asset manager

Amelia C. Fawcett
Deputy Chairman, Investment AB Kinnevik, a long-term
oriented investment company based in Sweden

Thomas J. Wilson

Chairman, President and Chief Executive Officer,
Allstate Corporation, property and casualty insurance

EXECUTIVE LEADERSHIP

February 21, 2014

Scott R. FitzGerald
Executive Vice President

Peter O'Neill(1)(2)
Executive Vice President

Hannah M. Grove
Executive Vice President 

Alison A. Quirk(1)(2)
Executive Vice President 

David J. Gutschenritter
Executive Vice President and Treasurer

Bernard P. Reilly
Executive Vice President 

Joseph L. Hooley(1)(2)
Chairman, President and Chief          
Executive Officer 

Joseph C. Antonellis(1)(2)
Vice Chairman 

Tracy Atkinson
Executive Vice President

Michael W. Bell(1)(2)                             
Executive Vice President and
Chief Financial Officer

Stefan M. Gavell
Executive Vice President 

Phillip S. Gillespie
Executive Vice President

Stefan Gmür
Executive Vice President

Anthony C. Bisegna
Executive Vice President

Alan D. Greene
Executive Vice President

Lynn S. Blake
Executive Vice President

Martine A. Bond
Executive Vice President

Nicholas J. Bonn
Executive Vice President 

Marc P. Brown
Executive Vice President

James C. Caccivio, Jr.
Executive Vice President

Anthony M. Carey
Executive Vice President

Jeffrey N. Carp(1)(2)
Executive Vice President,
Chief Legal Officer and Secretary

Patrick D. Centanni
Executive Vice President

Jeff D. Conway
Executive Vice President

James A. Hardy
Executive Vice President 

Kathryn M. Horgan
Executive Vice President

Robert Kaplan
Executive Vice President

Mark R. Keating
Executive Vice President 

Gunjan Kedia
Executive Vice President

Karen C. Keenan
Executive Vice President

John L. Klinck, Jr.(1)(2)
Executive Vice President

Christopher Perretta(1)(2)
Executive Vice President 

James S. Phalen(1)(2)
Executive Vice President 

David C. Phelan
Executive Vice President, General       
Counsel and Assistant Secretary

Scott F. Powers(1)(2)
President and Chief Executive Officer of 
State Street Global Advisors

Doreen Rigby
Executive Vice President

Michael F. Rogers(1)(2)
Executive Vice President

Dennis E. Ross
Executive Vice President

James E. Ross
Executive Vice President

Wai Kwong Seck
Executive Vice President

Paul J. Selian
Executive Vice President

William Slattery 
Executive Vice President

Mark J. Snyder
Executive Vice President

Cuan Coulter
Executive Vice President and                   
Chief Compliance Officer

Andrew Kuritzkes(1)(2)
Executive Vice President and                  
Chief Risk Officer

David C. Crawford
Executive Vice President

Albert J. Cristoforo
Executive Vice President

Susan Dargan
Executive Vice President

Denise A. DeAmore
Executive Vice President

Jayne K. Donahue
Executive Vice President and
General Auditor 

Sharon E. Donovan Hart
Executive Vice President

Gregory A. Ehret
Executive Vice President

Ali M. El-Abboud
Executive Vice President

David Suetens
Richard F. Lacaille                                                            
Executive Vice President
Executive Vice President

Brenda Lyons
Executive Vice President

James J. Malerba(1)
Executive Vice President, Corporate 
Controller and Chief Accounting Officer

Louis D. Maiuri
Executive Vice President

Ian Martin
Executive Vice President

Steven R. Meier
Executive Vice President

Kristi L. Michem
Executive Vice President

Stephen F. Nazzaro
Executive Vice President

George E. Sullivan
Executive Vice President

Kevin F. Sullivan
Executive Vice President 

Richard Taggart
Executive Vice President

Brian J. Walsh
Executive Vice President

Michael J. Wilson
Executive Vice President

(1)    Designated as executive officer for SEC purposes
(2)      Member of State Street Management Committee

Australia

Melbourne

Sydney

Austria

Vienna

Belgium

La Hulpe

Brunei Darussalam

Jerudong

Canada

Montreal

Toronto

Vancouver

Cayman Islands

George Town, Grand Cayman

Channel Islands

Guernsey

Saint Peter Port

Jersey

Saint Helier

France

Paris

Germany

Frankfurt

Munich

India

Bangalore

Maharashtra

Mumbai

Pune

Ireland

Carrickmines

Drogheda

Dublin

Kilkenny

Naas

Italy

Milan

Turin

STATE STREET WORLDWIDE

Japan

Fukuoka

Tokyo

Yokohama

Liechtenstein

Vaduz

Luxembourg

Luxembourg

Malaysia

Kuala Lumpur

Mauritius

Port Louis

Netherlands

Amsterdam

New Zealand

Wellington

People's Republic of China

Beijing

Hangzhou

Hong Kong

Poland

Krakow

Singapore

Singapore

South Africa

Cape Town

South Korea

Seoul

Switzerland

Altishofen

St. Gallen

Zurich

Taiwan

Taipei City

United Arab Emirates

Dubai

United Kingdom

England

London

Scotland

Edinburgh

United States

California

Irvine

Los Angeles

Redwood City

Sacramento

San Francisco

Connecticut

Hartford

Wilton

District of Colombia

Washington

Florida

Jacksonville

Georgia

Atlanta

Illinois

Chicago

Massachusetts

Boston

Cambridge

Grafton

Hadley

Quincy

Westborough

Missouri

Kansas City

New Hampshire

Nashua

New Jersey

Fair Lawn

Princeton

New York

New York

White Plains

Pennsylvania

Berwyn

Texas

Austin

State Street Corporation 
State Street Financial Center 
One Lincoln Street 
Boston, MA 02111

www.statestreet.com

©2014 STATE STREET CORPORATION 

14-21098-0214