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State Street

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FY2020 Annual Report · State Street
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2 0 2 0   A N N U A L   R E P O R T

Our purpose is to help achieve better outcomes for 
the world’s investors and the people they serve.

Whether we are helping investment companies operate  
more effectively, providing valuable market insights, 
launching innovative investment products, or acting 
sustainably, our role is focused on cultivating  
collaborative partnerships.

As one of the world’s largest servicers and managers 
of institutional assets, our success depends upon the  
success of our stakeholders — our clients, employees,  
investors, and the communities we serve. Our goal is  
to help these stakeholders realize the best possible  
outcomes for the future.

For more information, visit statestreet.com.

F O R W A R D   T O G E T H E R

1 

6 

10 

22 

26 

75 

Introduction 

Message from Our Chairman and CEO

Financial Highlights

Message from Our Independent Lead Director

Business Review

Financial Review (Form 10-K) 

A P P E N D I C E S

1 

2 

3 

Corporate Information

Board of Directors

Global Locations

1

T H E   W O R L D   C H A N G E D   F O R E V E R   I N   2 0 2 0 . 

The spread of a deadly new virus forced us to separate, while racial injustice showed 

how differences have kept us apart. Economies faced recession and markets roiled. 

Climate change sparked natural disasters, permanently altering landscapes and lives.

STATE STREET  |  2020 ANNUAL REPORT2

During the year, our resilient systems and dedicated employees came together 

to confront these challenges. We made faster decisions, gained new perspectives, 

and remained true to our goals. We connected with one another more deeply. 

Our employees went to extraordinary lengths to help our clients, our communities, 

and one another navigate virtual environments and solve unprecedented challenges. 

We collaborated with regulators and helped keep the world’s financial markets 

functioning, while managing record transaction volumes and huge market swings. 

STATE STREET  |  2020 ANNUAL REPORT 
3

We supported our communities, volunteered our time, and donated money to essential 

causes. We cared for one another. We held fast to our values and stayed focused 

on the future, seeking new growth opportunities and better outcomes for our clients. 

It was a transformative year that taught us how to be better partners — more creative, 

compassionate, efficient, and nimble.

STATE STREET  |  2020 ANNUAL REPORT 
4

Now, as we move forward into a new, post-pandemic  

world, we are better prepared to build a more resilient 

and sustainable future …

T O G E T H E R .

STATE STREET  |  2020 ANNUAL REPORT5

N A T H A L I E   G A U T H I E R

Vice President, Talent Marketplace  

Black Professionals Group Co-Chair 

Inclusion and Diversity Ambassador, Boston

“As I reflect on the year that was 2020, the words ‘perfect storm’ come  

to mind. And much like after a storm, the clouds eventually disperse,  

unsung heroes emerge, and silver linings appear. As we recover from  

the crises, we choose to focus on healing together and amplifying 

opportunities to enable more voices to be heard so we emerge stronger.”

Sculpture by Kristen Visbal.
Commissioned by State Street Global Advisors.

STATE STREET  |  2020 ANNUAL REPORT6

“ F O R   U S   A T   S T A T E   S T R E E T ,   W E   C A M E   T O G E T H E R   L I K E   N E V E R   B E F O R E 

I N   T H E   S E R V I C E   O F   O U R   C L I E N T S ,   O U R   E M P L O Y E E S ,   T H E   G L O B A L 

F I N A N C I A L   M A R K E T S ,   A N D   O U R   C O M M U N I T I E S . ”

STATE STREET  |  2020 ANNUAL REPORT7

A   M E S S A G E   T O   O U R   S H A R E H O L D E R S

T H E   V A L U E   O F 
R E S I L I E N C E

R O N A L D   P.   O ’ H A N L E Y

Chairman and CEO
April 6, 2021

With the possible exception of world wars,  
no year has affected the lives of more people 
than 2020. It is impossible to focus on the 
performance of our business in isolation from 
the pandemic, economic shutdown, historic 
market volatility, the radical shift in working  
and living conditions, and the racial and social 
inequities that challenged all of us. And no other 
year better illustrates the interconnectedness 
of our stakeholders — shareholders, clients, 
employees, vendors, policymakers, and 
communities. The multiple crises of 2020 
highlighted both strengths and weaknesses in 
the public and private sectors and underscored 
the value of resilience in everything we do. 

I begin with thanks and remembrance. Thanks  
to all those front-line and essential workers who 
risked their health and lives for the rest of us.  
And thanks to my State Street colleagues —  
some of whom shifted to remote work and others  
who needed to remain in the office — who each  
worked tirelessly and met numerous challenges  

to continue servicing our clients in an extra- 
ordinary investment environment. Remembrance  
for all of those who lost their lives or lost loved  
ones, losses that continue to this day.

For us at State Street, the execution requirements 
to serve our clients, our employees, the global 
financial markets, our communities, and our 
shareholders came together as never before. 

These crises demanded an accelerated 
delivery against our strategic priorities: 

1.  Become an essential partner when our clients  

needed our counsel, responsiveness, 
inventiveness, and operational support most; 

2.  Identify better and deeper ways for us to  

take on more of our clients’ front-, middle-, 
and back-office needs, underpinned by the  
State Street AlphaSM platform; 

STATE STREET  |  2020 ANNUAL REPORT8

3.  Provide global technology scale and  
operational resilience amid lockdown  
conditions and record transaction volumes;  

4.  Demonstrate and model the behaviors of a 

high-performing organization in anticipating 
and responding quickly to clients’ challenges, 
providing market insights, and finding 
innovative solutions as conditions evolved. 

Policymakers around the world, many with 
experiences from the 2008 global financial 
crisis, responded rapidly. In the U.S., the 
federal government took unprecedented fiscal, 
monetary, and policy actions and intervened 
to attempt to blunt these crises. Massive 
fiscal stimulus, injections of liquidity, and 
interventions in the markets were undertaken 
to instill confidence around the globe.

The health and safety of our employees,  
their families, and our communities were our 
overriding priority in 2020. Starting in China  
in January and the rest of the world in March,  
we rapidly moved more than 90% of our staff  
to remote work at the same time that market 
volumes and the needs of our clients rose to  
peak levels. We reconfigured office space and  
technology to keep our employees safe and  
manage these new demands. 

This shift and shutdown across most economies 
spurred a significant and rapid contraction in 
the United States and around the world, which 
in turn triggered a broad financial market panic. 
With unprecedented speed, unemployment 
rose to 15%, while U.S. gross domestic product 
shrank at an annualized rate of 30%.

Major banks acted in tandem with policymakers 
and used their financial strength to implement  
government programs and rapidly deliver stimulus 
payments and loans. 

In March, State Street and other Global Systemically  
Important Banks volunteered to suspend  
share repurchases to signal strength and our 
commitment to support markets and clients.  
As market volatility spiked, we had daily 
consultations with policymakers on how to keep  
markets liquid and fully functioning. State Street  
also played a leadership role in helping to launch,  
administer, and support many of the various 
market liquidity and credit financing programs 
introduced by policymakers, which in turn led to  
the rapid stabilization of markets. 

As I write, the U.S. President has just signed into 
law an additional $1.9 trillion in fiscal stimulus. 
Together with prior appropriations, Congress 
has committed nearly $6 trillion in response 
to the pandemic and its economic aftermath. 

STATE STREET  |  2020 ANNUAL REPORT9

The long-term implications and outcomes  
of government and central bank interventions 
are unknown. Nonetheless, policymakers and 
their banking system partners deserve credit  
for their rapid actions that forestalled what  
could have been an immense economic and  
market collapse.

Overall, State Street adapted well to the unique 
operating environment of 2020. Throughout 2020, 
with our primary focus on health and safety,  
we also positioned our business for future 
success. Client and employee engagement scores 
increased, new technology came online, total fee  
revenue grew, and our operating expenses  
continued to decrease. 

The past year empowered, inspired, and 
required all of us at State Street to simplify, 
accelerate decision-making, and strengthen 
our collaboration skills. Each of our employees 
lived our purpose: to help the world’s investors 
achieve better outcomes for the people they 
serve. We are better positioned than ever to 
deliver on our strategy and optimize the value 
of State Street. I have never been prouder 
than I am today as I reflect on the resilience, 
passion, and fortitude of our people.

I am also grateful to our Board of Directors. This 
thoughtful, diverse group of remarkable leaders 
helped us pivot rapidly and provided meaningful 
oversight and guidance throughout the year. 

F I N A N C I A L   P E R F O R M A N C E 1 

Net income in 2020 was $2.42 billion compared  
with $2.24 billion in 2019, an increase of 7.9%.  
Earnings per share in 2020 were $6.32, an  
increase of 17.5% from 2019. Return on equity  
in 2020 was 10.0%. Earnings per share and  
return on equity improved despite no share  
repurchases after Q1 2020.

Assets under custody and/or administration 
(AUC/A) rose to a record $38.8 trillion at 
December 31, 2020, up 13% year over year, 
driven by higher market levels, net new 
business installations, and client flows.

State Street Global Advisors (SSGA) assets under  
management (AUM) rose to a record $3.5 trillion 
at December 31, 2020, up 11% year over year, 
reflecting higher markets and strong exchange 
traded fund (ETF) and cash net inflows, partially 
offset by institutional net outflows. Our ETF 
business had a very strong year, with total asset  
flows up almost 30% year on year, reflecting the 
important role our SPDR ETF franchise plays  
in providing market liquidity. 

Total 2020 revenue of $11.7 billion was down 
0.5% (and largely flat, excluding notable items)  
year over year, primarily driven by the lower  
interest rate environment that depressed net  
interest income (NII).

STATE STREET  |  2020 ANNUAL REPORT10

Y E A R   A T   A   G L A N C E

2 0 20

2 0 19

Non-GAAP, excluding notables, where noted *

T OT A L   R E V E NU E*

F E E  R E V E NU E

N E T  IN T E R ES T   I NC O M E

T OT A L   E X P EN S ES *

A S S E TS   UN D E R  C U S T O D Y   AN D /O R   A DM I N IS T RA T I ON

A S S E TS   UN D E R  MA N A G E M E NT

$11.7B

$11.7B

$9. 5B

$9. 1B

$2.2B

$2.6B

$8.5B

$8.7B

$38.8T

$34.4T

$3. 5T

$3. 1T

0 . 1 %

3 . 8%

14 . 3 %

1. 5 %

12.9%

11 . 3 %

E A R N I N G S   P E R  
S H A R E   C H A N G E *

8.6%

R E T U R N  
O N   E Q U I T Y

10.0%

O P E R A T I N G  
L E V E R A G E *

P R E T A X  
M A R G I N   C H A N G E *

140bps

50bps

* Excluding notable items, a non-GAAP presentation.  See endnote 1.

STATE STREET  |  2020 ANNUAL REPORT11

T O T A L   S H A R E H O L D E R   R E T U R N

State Street Corporation

S&P Financial Index

KBW Bank Index

(10.3%)

(4.8%)

(1.7%)

23.1%

22.1%

29 .9%

(18.7%)

0.5%

13.0 %

24.5%

53.1%

69 .5%

R
A
E
Y

1

R
A
E
Y

2

R
A
E
Y

3

R
A
E
Y

5

STATE STREET  |  2020 ANNUAL REPORT 
 
 
 
12

Fee revenue of $9.5 billion in 2020 was up  
3.8% year over year, partially driven by strong  
foreign exchange (FX) results, which were up 
28.8% year over year. Our FX franchise had a 
strong year in 2020 as a result of higher market 
volatility and record client volumes. Our past 
investments in talent, FX capabilities, and digital 
platforms led to increased market share and 
another No. 1 ranking in 2020 among asset 
managers. Servicing fees and management  
fees also increased in 2020, up 1.8% and  
3.1%, respectively, versus 2019. 

Charles River Development (Charles River) 
demonstrated very strong revenue growth for 
the full year, with total stand-alone Charles River 
revenue up 14% year on year and Software 
as a Service (SaaS) and professional services 
revenues together growing 18% relative to 2019. 

Low interest rates weighed heavily on NII  
in 2020, which decreased 14.3% year over year.  
This decline was partially offset by growth  
in deposits, the investment portfolio, and  
loan balances.

Expenses were down 1.5% year over year, 
excluding notable items, notwithstanding the 
significant new investments we made in 
technology, capabilities, and people, reflecting 
our well established expense discipline culture. 

Excluding notable items, State Street delivered  
full-year operating leverage of 1.4 percentage 
points and a 50 basis point improvement in 
pretax margin in one of the most challenging 
years in recent history. We continued to transform  
our operating environment and are beginning 
to see true productivity improvements, which in 
turn will drive higher quality and lower unit costs.

B U S I N E S S   H I G H L I G H T S

Throughout 2020, we continued our intense 
efforts to innovate, with further software and 
operational development and delivery of the 
State Street Alpha front-to-back platform, which 
has gained traction with clients. Because of the 
platform’s open architecture design, we are  
able to rapidly increase functionality by adding  
a number of partnerships to our platform,  
unlocking new sources of revenue and enabling 
greater flexibility and choice for clients. In 2020,  
we announced partnerships with leading 
analytics providers (Axioma, MSCI, and Solovis), 
trading platforms (MarketAxess, Tradeweb, 
and Broadridge LTx), and data and data-
warehousing providers (Snowflake and ICE). 

STATE STREET  |  2020 ANNUAL REPORT13

“ W H I L E   M A N Y   F E A R E D   T H A T   C O V I D -1 9   W O U L D   S I D E L I N E   E S G   I S S U E S , 

I N   F A C T   T H E   E X P E R I E N C E   U N D E R S C O R E D   T H E   I M P O R T A N C E   O F 

D R I V I N G   E S G   D E E P E R   I N T O   O U R   C O R E   B U S I N E S S   S T R A T E G Y   T O 

S T R E N G T H E N   O U R   L O N G - T E R M   R E S I L I E N C E . ”

The Alpha data platform now allows investment 
teams to aggregate, normalize, and curate 
disparate data sources across risk models and  
analytics so they can act more quickly on invest- 
ment insights. Charles River moved to a secure 
public cloud solution that is now live with clients 
and launched a Wealth Hub for managed account  
program sponsors to securely connect with their 
asset manager distribution partners.

We continued to integrate Charles River with 
other State Street technologies to bring a more 
seamless experience to our clients, including 
integrating our Global Markets offerings and 
developing end-to-end cash management 
solutions. These are important differentiators 
in the marketplace, as many investors continue 
to struggle with aged and closed systems 
that are difficult to integrate and coordinate 
and thus impair investment outcomes. 

The proof point of this strategy and investment is  
client demand. In 2020, we signed six Alpha clients, 
helping to accelerate the platform’s development,  
and the Alpha pipeline remains strong. 

While the Alpha platform is an integral part of  
our growth strategy, we remain laser-focused 
on continuous improvement within Investment 
Servicing, which includes Institutional Services, 
Global Markets, State Street Alpha,SM and 
Charles River Development, and is the core 
growth engine of our firm. By providing our 
clients with leading custody, accounting,  
and fund administration services and service 
quality, we continue to drive better results.  
As we emerge from the pandemic, we expect 
that our clients will focus on outsourcing  
more of their environment and look to us  
to help them modernize and improve the  
efficiency of their operations. 

STATE STREET  |  2020 ANNUAL REPORT14

Building on the market-leading liquidity of its 
equity ETFs, SSGA during 2020 focused on 
further developing its fixed-income ETFs, which 
experienced strong demand as investors sought 
to access ETF secondary market liquidity. SSGA 
is the third-largest ETF provider in the world, 
with 11 of the top 20 most liquid ETFs in the  
U.S. The SPDR ETFs represented approximately  
40% of all U.S. ETF trading activity from late 
February through early March. SPY alone —  
the first U.S. ETF — saw 15 consecutive days  
of secondary market trading of more than  
$50 billion, including a record high day of  
$113 billion. Additionally in 2020, SSGA launched 
five SPDR environmental, social, and governance  
(ESG) funds globally, three of which were fixed-
income funds, expanding its already large suite  
of ESG offerings. 

SSGA’s GLD and sector ETFs witnessed record 
flows in 2020, as investors sought liquidity 
and haven assets in turbulent and uncertain 
markets. Sector and industry ETFs captured 
$22 billion, or approximately 50% of market 
flows, resulting in increased market share in 
2020 (41% of the combined Sector and Industry 
AUM). Between GLD and our low-cost gold 
ETF (GLDM), SSGA now holds the No. 1 and 
No. 3 positions, respectively, in gold ETFs. 
SSGA’s low-cost ETFs saw inflows in 2020 of 
$21 billion, and significant market share gain 
(8% share of flows vs. 4% share of AUM). 

E N H A N C I N G   O U R   O P E R A T I N G   M O D E L

Our Investment Servicing client base consists 
of asset managers, asset owners, and official 
institutions. While the needs of segments differ,  
we are able to deliver much of the core function-
ality from shared capabilities. In recognition 
of this, we streamlined our own investment 
servicing operating model into three divisions 
— Institutional Services (clients); Product, 
Platforms, Technology, and Operations; and 
Productivity and Delivery — to drive better 
execution and accountability. 

State Street has been on a journey to transform 
its operating model for the past two years. 
In 2020, we continued to make progress on 
simplifying and standardizing operations across 
the franchise. For example, we retired more than  
230 of our applications and released a new AI 
machine learning application that allows us to  
produce net asset value (NAV) benchmarks for  
12,000 funds with continuous quality control 
during the pricing window. Since 2018, we have  
reduced manual touches to data by back-office  
servicing operations by about 20%, with  
automation improving client satisfaction and  
reducing unit costs. 

We also launched a global data center 
consolidation plan, which will enable us 
to further modernize and improve the 
resilience of our infrastructure as we 
decommission sites in the coming year. 

STATE STREET  |  2020 ANNUAL REPORT15

We plan to deliver further improvements 
during 2021 to drive costs lower, self-fund 
investments for the future, and transform how 
we compete and operate in the years ahead. 

E S S E N T I A L   P A R T N E R

Being our clients’ essential partner requires  
us to continuously improve our capabilities to 
meet our clients’ growing needs. We continued 
to build on State Street’s capabilities, expanding 
from our focus on fund services to include 
enterprise outsourcing capabilities applicable 
to all investors (asset managers, asset owners,  
insurance companies, alternatives investors,  
and official institutions). 

We continue to partner with clients across a 
full range of outsourcing capabilities to build 
and link the back, middle, and front office, 
including trading, analytics, liquidity, third-
party execution venues, financing, and data. 

Our differentiated front-to-back platform is 
fully interoperable to enable us to service other 
platforms and to shape how other industry 
platforms operate. Our services enable our 
clients to modernize their infrastructure, 
accelerate time to market for new products 
and new clients, expand distribution, and 
build resiliency into their operations, while 
reducing technology and operating costs. 

2 0 2 1   G O A L S

Looking forward to 2021, we are focused 
on three key objectives: Grow Revenue; 
Transform the Way We Work; and Build 
a Higher Performing Organization. 

I .   G R O W   R E V E N U E

In the coming year, we expect to deliver fee  
revenue growth by improving our client engage- 
ment and sales effectiveness, advancing our  
suite of products and capabilities, and continuing  
to position SSGA for growth. 

A foundational element of our growth strategy  
is based on the loyalty and earned trust from our 
existing clients and evolving those relationships  
to strategic partnerships by delivering our full 
value proposition. Starting in 2018, we established 
our Global Clients Division to meet the needs of  
our most sophisticated clients. Building on this  
success, we are further extending this successful  
client service model to cover our top 350 clients.  

We need to continue to service our clients 
exceptionally well, which includes continuous 
improvement; increased accuracy; accelerating 
delivery times; and moving clients to better  
and more automated solutions. 

STATE STREET  |  2020 ANNUAL REPORT16

Delivering for clients delivers growth. We have  
created tailored value propositions and service  
plans by segment (asset owner, asset manager,  
insurers, alternatives managers, and official  
institutions) and by region to increase account-
ability for client and regional strategic objectives.

I I .   T R A N S F O R M   T H E   W A Y   W E   W O R K

The pandemic highlighted many operational 
strengths across State Street’s organization, which  
we are institutionalizing to drive better results. 
We will continue to build on the productivity 
transformations that will reduce manual hand-
offs and cycle times and increase accuracy. 
By automating repeatable processes, we are 
able to redeploy our people to higher value-
add roles, which in turn we expect will lead to 
greater productivity and more innovation, as 
well as reducing the costs to serve our clients. 

As the pandemic abates, we need to capitalize  
on what we have learned about work from the  
past year. We are leveraging the lessons of 2020 
and are beginning to roll out our Workplace of 
the Future plan. This will include hybrid work  
models, new approaches to real estate, and new  
ways of collaborating with clients and employees.

I I I .   B U I L D   A   H I G H E R   

P E R F O R M I N G   O R G A N I Z A T I O N

An important objective for 2021 is building 
on the cultural strength and resilience we 
saw in our workforce in 2020 to promote 
an even higher performing and productive 
organization. We will continue to simplify the 
organization and incentivize behaviors that 
drive strong results and even higher client 
and employee engagement and satisfaction. 

We also witnessed how the pandemic reinforced 
the connections between corporate resilience 
and the ESG issues that we have highlighted 
over the past few years. State Street was an 
early leader in ESG, both on behalf of clients 
and in how we run our business. While many 
feared that the crises of 2020 would sideline 
ESG issues, in fact the experience of COVID-19 
underscored for all of us the importance of 
driving ESG deeper into our core business 
strategy to strengthen our long-term resilience. 

Research from our State Street Associates 
partner, Harvard ESG expert Professor 
George Serafeim, demonstrated that 
companies with strong ESG characteristics 
suffered smaller stock price declines 
during the coronavirus crash than industry 
peers with weaker ESG characteristics.

STATE STREET  |  2020 ANNUAL REPORT17

In 2020, we elevated the importance of  
ESG by appointing new leadership to coordinate 
our efforts across the organization and  
leverage what we do externally and internally,  
which we expect will generate long-term  
value for our shareholders, clients, employees,  
and communities. 

We are fully integrating and leveraging what 
we do in ESG in managing portfolios, servicing 
assets, analyzing data, and running our firm to 
help us achieve better outcomes for all stake- 
holders. We drive ESG action on four levels. 
First, in our asset servicing business, we help 
clients to analyze and report on their ESG 
attributes, especially as more jurisdictions 
introduce mandatory disclosure. Our capabilities 
in data analytics and management provide us 
the foundation to help our clients meet their 
rising ESG data needs and fully incorporate 
ESG into their investment risk frameworks. 

Second, in our asset management business,  
we engage with listed companies and their 
boards on ESG issues that drive long-term value  
through our asset stewardship, which is one 
of the most impactful ways we can promote 
positive change. We continue to launch research- 
driven ESG strategies and help global asset 
owners integrate ESG value drivers across 
their entire investment risk frameworks. 

Third, we incorporate ESG value drivers into 
our own business to strengthen our long-
term resilience and sustainability, whether 
that is in the area of climate risk mitigation 
or improved inclusion and diversity and 
better human capital management. In 2020, 
we were proud to announce that all of our 
global operations became carbon-neutral, 
as we continue to reduce our absolute 
emissions on the journey to net zero. 

Finally, we are also leveraging our global 
platform and industry associations to scale our 
ESG impact, driving action on the sustainability 
and equity issues that are central to a more 
resilient future, not just for us and our share-
holders, but for the broader communities in 
which we live and work. The long-standing 
racial inequities exacerbated by the pandemic 
led us to launch State Street’s 10 Actions to 
Address Racism and Inequality (see page 67). 

Consistent with our 10-point action plan, we are  
examining and leveraging both our commercial 
and community relationships. For example, 
we are partnering with minority- and women-
owned firms when we periodically raise capital.  
Through the State Street Foundation we will  
continue to support education and workforce  
development opportunities for underserved  
communities of color, and hold ourselves  
accountable for improving our own racial and  
ethnic diversity. 

STATE STREET  |  2020 ANNUAL REPORT18

We also contributed to the New Commonwealth 
Racial and Social Justice Fund, co-founded 
by Chief Diversity Officer Paul Francisco.

Small businesses have suffered disproportionately 
in the current economic crisis. Despite the 
government assistance provided over the past 
year, many small businesses, particularly those  
with 10 employees or fewer, have been unable  
to tap this assistance. Application requirements,  
lack of skills to access help, or simple lack of  
knowledge are among the reasons for the 
under-participation. In our headquarters’ state 
of Massachusetts and many other parts of the  
world, minorities and women represent a 
disproportionately large number of small 
businesses, which has been one reason why  
unemployment among women and racial 
minorities remains stubbornly high.

To help address this problem, State Street,  
with the help of other large companies, launched 
Small Business Strong to aid small businesses 
owned by minorities and women. The distinctive 
value proposition of Small Business Strong, 
which delivers free digital and personalized 
advice at scale, has assisted 1,226 businesses  
in Massachusetts since inception less than a 
year ago. We look forward to institutionalizing 
and extending this service.

In this year of the 26th U.N. Climate Change 
Conference (COP26) and heightened focus on 
climate action, State Street is honored to lead 
the Taskforce for Asset Managers and Asset 
Owners within His Royal Highness The Prince 
of Wales’ Sustainable Markets Initiative to drive 
sustainable investment projects that will have 
an outsized positive impact on the protection 
of people and planet. We are also a founding 
Guardian of the Council for Inclusive Capitalism 
with The Vatican, joining other global business 
leaders to build a more inclusive and equitable 
future for all of our stakeholders. At a time when 
we are faced with many complex challenges, 
State Street has a distinctive opportunity to be  
a force for positive change. 

A   R E S I L I E N T   F U T U R E

As we reflect on 2020, perhaps the most 
significant takeaway is the pervasive importance 
of resilience. For an institution like State Street,  
resilience is a core value. Operational resilience,  
technological resilience, and financial resilience  
are foundational to our strategy and our ability  
to serve our clients.

The experience of 2020 illustrates the importance  
of resilience across business, community, 
society, and government. The year also raises  
questions as to whether each of these segments  
has invested sufficiently in or paid enough  
attention to resilience. 

STATE STREET  |  2020 ANNUAL REPORT19

After the 2008 global financial crisis, financial 
institutions, governments, regulators, and 
society determined that many financial 
institutions had underinvested in financial 
resilience. Through a comprehensive series 
of legislation, regulation, and governance 
changes, the resilience of the financial 
system and large banks worldwide was 
upgraded and strengthened. Many of these 
changes were expensive, and today most 
large financial institutions carry significantly 
more capital and liquidity than they had 
going into the global financial crisis, and have 
sophisticated processes to help manage 
and ensure their financial strength. It is 
undoubtedly true that the financial institutions 
sector is more financially resilient today 
than it was in 2008. Banks were part of the 
solution rather than the problem in 2020.

After 2020, society and business at large  
must ask whether we need similar invest-
ments in resilience in many other areas 
as we consider the following questions:

• Why were so many developed countries 
so unprepared to manage the COVID-19 
pandemic? What has happened to public 
health infrastructure and preparedness?

• Do the shortages suffered by hospitals, 
governments, and households during 
the pandemic suggest a need to invest 
much more in supply chain resilience?

• Can we continue to accept heightened health 
risks and poorer treatment outcomes for 
the most disadvantaged in our society?

• As we see increased ravages from 

climate change, how much longer can 
we defer infrastructure resilience and 
carbon sequestration investments?

These questions are not simple, and the answers 
are even harder. But the common thread that 
runs through all of them is the reality that while 
resilience comes at a cost, the lack of resilience 
can come at an even greater and graver cost. 
As individuals, businesses, and societies, we 
need to confront these trade-offs and make 
clear, explicit decisions regarding resilience.

The past year was full of challenges, but it was 
also an opportunity for us to focus on what 
we truly value as well as better ways to create 
value for all we serve. Rather than returning 
to a pre-pandemic “normality,” we need to 
move forward together to a stronger future, 
fortified by how we came together to serve 
our stakeholders and achieve our financial 
goals. As we look to a new beginning beyond 
COVID-19, we will build on the lessons of 2020 
around the value of engagement, partnership, 
inventiveness, service, and, above all, resilience. 

Thank you for your continued trust in us. 

STATE STREET  |  2020 ANNUAL REPORT20

F O R W A R D - L O O K I N G   S T A T E M E N T S

This annual report contains forward-looking statements as defined by U.S. securities laws. 
Refer to Item 1A of the Form 10-K included within this annual report for details.

2 0 2 0   R E C O N C I L I A T I O N   O F   N O N - G A A P   F I N A N C I A L   I N F O R M A T I O N

i Results excluding notable items are non-GAAP measures. Refer to the reconciliation of non-GAAP financial information below.  

In addition to presenting State Street’s financial results in conformity with U.S. generally accepted accounting principles, or GAAP, management also presents 
certain financial information on a basis that excludes or adjusts one or more items from GAAP. This latter basis is a non-GAAP presentation. In general, our 
non-GAAP financial results adjust selected GAAP-basis financial results to exclude the impact of revenue and expenses outside of State Street’s normal 
course of business or other notable items, such as acquisition and restructuring charges, repositioning charges, gains/losses on sales, as well as, for selected 
comparisons, seasonal items. For example, we sometimes present expenses on a basis we may refer to as “expenses ex-notable items,” which exclude notable 
items and, to provide additional perspective on both prior year quarter and sequential quarter comparisons, also exclude seasonal items. Management believes 
that this presentation of financial information facilitates an investor’s further understanding and analysis of State Street’s financial performance and trends with 
respect to State Street’s business operations from period to period, including providing additional insight into our underlying margin and profitability. 

  Non-GAAP financial measures should be considered in addition to, not as a substitute for or superior to, financial measures determined in conformity with GAAP.

                  YEARS ENDED

% CHANGE

2019

2020

2020 VS. 2019

DILUTED EARNINGS PER SHARE

Diluted earnings per share, GAAP basis

$5.38

$6.32

17.5%

Less: Notable items

Acquisition and restructuring costs(1)

Repositioning charges

Legal and related

Other income

Preferred securities redemption(2)(3)

Diluted earnings per share,  
excluding notable items

TOTAL REVENUE

0.16

0.22

0.44

(0.09)

0.06

$6.17

0.10

0.27

(0.02)

-

0.03

$6.70

Total revenue, GAAP-basis

$11,756

$11,703

Less: Other income

(44)

-

Total revenue, excluding notable items

$11,712

$11,703

8.6%

(0.5)%

nm

(0.1)

STATE STREET  |  2020 ANNUAL REPORT21

                  YEARS ENDED

% CHANGE

2019

2020

2020 VS. 2019

EXPENSES

Total expenses, GAAP-basis

$9,034

$8,716

Less: Notable items

Acquisition and restructuring costs(1)

Repositioning charges

Legal and related

(77)

(110)

(172)

(50)

(133)

9

Total expenses, excluding notable items

$8,675

$8,542

OPERATING LEVERAGE,  
EXCLUDING NOTABLE ITEMS

Total revenue, excluding notable items 

Total expenses, excluding notable items

Operating leverage, excluding notable items 

PRETAX MARGIN

$11,712

$8,675

$11,703

$8,542

(3.5)%

(35.1)

20.9

nm

(1.5)

(0.1)%

(1.5)

140 bps

Pretax margin, GAAP-basis

23.1%

24.8%

170 bps

Less: Notable items

Acquisition and restructuring costs(1)

Repositioning charges

Legal and related

Other income

Pretax margin, excluding notable items

0.7

0.9

1.5

(0.4)

25.8%

0.4

1.2

(0.1)

-

26.3%

50 bps

(1) Acquisition and restructuring costs of approximately $50 million in 2020, consisting primarily of acquisition costs related to Charles River Development.

(2) We redeemed all outstanding Series C noncumulative perpetual preferred stock on March 15, 2020, at a redemption price of $500 million ($100,000 per share 
equivalent to $25.00 per depositary share) plus accrued and unpaid dividends. The difference between the redemption value and the net carrying value of 
approximately $9 million resulted in an EPS impact of approximately ($.03) per share in 2020.

(3) We redeemed all outstanding Series E noncumulative perpetual preferred stock on December 15, 2019, at a redemption price of $750 million ($100,000 per 

share equivalent to $25.00 per depositary share) plus accrued and unpaid dividends. The difference between the redemption value and the net carrying value 
of approximately $22 million resulted in an EPS impact of approximately ($.06) per share in 2019.

   ‘nm’ denotes not meaningful

STATE STREET  |  2020 ANNUAL REPORT22

“ D U R I N G   O N E   O F   T H E   M O S T   C H A L L E N G I N G   Y E A R S   I N   L I V I N G   M E M O R Y ,   

I   A M   P R O U D   O F   T H E   C O M P A N Y ’ S   P E R F O R M A N C E   A N D   T H E   W A Y   T H A T   

T H E   B O A R D   W O R K E D   W I T H   M A N A G E M E N T   T O   P R O V I D E   O N G O I N G   C O U N S E L 

A N D   C H A L L E N G E   T O   H E L P   T H E   B U S I N E S S   A D J U S T   T O   A   C O M P L E T E L Y 

N E W   W A Y   O F   O P E R A T I N G . ”

STATE STREET  |  2020 ANNUAL REPORT23

T O   M Y   F E L L O W 
S H A R E H O L D E R S

D A M E   A M E L I A   C H I L C O T T   F A W C E T T

Independent Lead Director, DBE, CVO
April 6, 2021

As State Street’s Independent Lead Director,  
I want to thank you, on behalf of the entire  
State Street Board, for investing in State Street. 
During one of the most challenging years in 
living memory, I am proud of the company’s 
performance and the way that the board worked 
with management to provide ongoing counsel 
and challenge to help the business adjust to 
a completely new way of operating as the 
COVID-19 pandemic spread across the world. 

Thousands of State Street workers moved to 
remote working conditions as economies shut 
down and markets exhibited historic volatility. 
Amid these unprecedented circumstances, 
State Street’s teams were nevertheless able 
to process record levels of transactions, 
onboard new business, launch new products, 
and enhance the functionality of the distinctive 
State Street AlphaSM data and servicing 
platform. We should be rightfully proud of the 
way teams came together to provide service 
excellence under the most trying conditions — 

a clear demonstration of the responsiveness 
and inventiveness that mark high-performing  
organizations. The primary role of the board 
is to exercise effective oversight: approve 
management’s long-term business strategy 
and then hold management accountable for 
successfully executing that strategy. Even 
under the extraordinary circumstances of 
2020, management continued to position the 
business for long-term growth, increasing 
fee revenue growth and continuing to reduce 
costs, while investing in the business. 

The board is also pleased to welcome as 
directors Julio A. Portalatin, former president 
and CEO of Mercer, and John B. Rhea, partner 
at Centerview Partners. Each was elected 
earlier this year. Both understand the challenges 
and opportunities facing our global client base 
and bring to our board significant business and 
industry experience, as well as independent 
judgment with a balanced perspective. 

STATE STREET  |  2020 ANNUAL REPORT24

D U R I N G   2 0 2 0 ,   S T A T E   S T R E E T 

C O N T I N U E D   T O   P O S I T I O N   

T H E   B U S I N E S S   F O R   L O N G - 

T E R M   G R O W T H ,   S E T T I N G   

F E E   R E V E N U E   G R O W T H   I N   

T H E   R I G H T   D I R E C T I O N   

A N D   D R I V I N G   D O W N   C O S T S , 

W H I L E   C O N T I N U I N G   T O   

I N V E S T   I N   T H E   B U S I N E S S .

A M E L I A   F A W C E T T

Independent Lead Director

STATE STREET  |  2020 ANNUAL REPORTT H E   B O A R D   W E L C O M E S   T W O   N E W   D I R E C T O R S

25

J U L I O   A .   P O R T A L A T I N 
Former President and CEO of Mercer

J O H N   B .   R H E A 
Partner at Centerview Partners

Their leadership will enhance the diversity of the 
board’s perspectives and thinking as we execute 
our oversight responsibilities going forward. 

We know that strengthening those characteristics 
is good for business performance and therefore 
good for long-term shareholder value. 

The multiple crises of 2020 revealed the 
importance of strengthening resilience in all we 
do: from business continuity and operational 
reliability for clients to financial market support, 
risk controls, and employee engagement. In 
fact, the pandemic dramatically underscored 
the correlation between corporate resilience 
and environmental, social, and governance 
(ESG) issues. As a result, the board welcomes 
management’s decision to further elevate ESG 
as a strategic business priority and to embed 
ESG value drivers throughout the business. 

We embrace our oversight responsibility 
of State Street’s ESG priorities around 
sustainability, inclusiveness, and diversity. 

We also saw how the pandemic exacerbated 
long-standing racial and social inequities that 
degrade our common humanity and weaken 
the resilience of the communities in which we 
operate. The board supports State Street’s 
commitment to combat systemic racism with 
its 10-point action plan and stands ready to hold 
management accountable for those objectives. 

Thank you again for your continued trust and 
investment in State Street as we unite to build a 
more resilient, prosperous, and equitable future 
for our business and for all of our stakeholders.

STATE STREET  |  2020 ANNUAL REPORT26

STATE STREET  |  2020 ANNUAL REPORT27

B U S I N E S S   R E V I E W

F O R W A R D   T O G E T H E R

28 

36 

44 

50 

56 

62 

72 

Institutional Services 

State Street AlphaSM 

Global Markets 

State Street Global Advisors

Operational Leadership and Technology

Culture and Community 

ESG 2020 Highlights

STATE STREET  |  2020 ANNUAL REPORT28

“ T H E   D I F F E R E N C E   B E T W E E N   A   P R O V I D E R   A N D   A   P A R T N E R   I S   T H A T   

A   P A R T N E R   C O - I N V E S T S   W I T H   Y O U ,   U N D E R S T A N D S   Y O U   B E T T E R ,   

I S   M O R E   C O M M I T T E D ,   A N D   G O E S   T O   A N Y   L E N G T H   T O   D E L I V E R . ”

F R A N C I S C O   A R I S T E G U I E T A
Chief Executive Officer and Head of Institutional Services, Hong Kong

STATE STREET  |  2020 ANNUAL REPORT29

I N S T I T U T I O N A L   S E R V I C E S

R E D E F I N I N G   T H E 
C L I E N T   E X P E R I E N C E

While 2020 was a year of extra-
ordinary challenges, it was also a 
year of remarkable achievements 
in our asset servicing business, as 
our employees around the globe 
stepped up to serve clients with 
resilience, ingenuity, dedication, and 
fortitude — strengthening our client 
relationships and further solidifying 
our role as a trusted partner. 

The plans we had in motion prior 
to the pandemic kept us on track 
to deliver superior client service, 
deploy leading-edge solutions, and 
continue our strategic pivot from 
our traditional role as a fund service 
provider to an essential enterprise 
outsourced solutions partner. 

With the launch of our Institutional 
Services* group, we have further 
refined and intensified our focus 
on delivering a comprehensive, 
holistic approach to each client 
relationship — for asset managers 
and owners, insurance companies, 
and official institutions globally. 
By aligning all of our client-facing 
functions under one umbrella, we’re 
consistently bringing the very best 
solutions and services the firm 
has to offer — across all of our 
locations, products, and capabilities. 

* Our Investment Servicing business includes 

Institutional Services, Global Markets,  
State Street AlphaSM, and Charles River Development.

STATE STREET  |  2020 ANNUAL REPORT30

V O I C E   O F   T H E   C L I E N T

P I M C O

Jonathan May, Head of Enterprise Risk

“With the 2020 onset of the pandemic, State Street became not only a trusted service provider, but a 

critical partner in ensuring the continuity of our operations and the safety of our employees. Whether 

it was affording us facilities access to accommodate a contingency trading site or maintaining constant 

connectivity during the devastating Southern California wildfires, we had confidence that State Street 

was taking all necessary actions to help protect our business, our employees, and our clients’ trust.”

S T R E N G T H E N I N G   O U R 

C L I E N T - C E N T R I C   M O D E L

In 2020, we executed on plans to enhance 
our institutional services business model 
and further our goal of achieving sustainable 
revenue growth over time. Armed with 
lessons from the successful client coverage 
model we launched two years ago, we 
focused on expanding our client coverage 
organization to provide the highest quality 
service to an even broader range of clients. 

Understanding that each client segment has its  
own unique challenges — sometimes differing 
by region — that require bespoke solutions  
to address them, we strengthened our client  
segment strategy during the year. 

We have already made significant progress here, 
availing our alternatives asset manager, asset 
manager, asset owner, and insurer clients with 
expanded offerings and technology solutions. 

During the year, we also added new capabilities  
to our State Street AlphaSM front-to-back 
investment servicing platform through a  
number of industry partnerships. For example, 
we are now leveraging multi-asset class 
platform provider Solovis to help ensure that  
our asset owner clients can more accurately 
measure investment performance. Solovis 
delivers consolidated performance data —  
including alternative asset and third-party  
data — on a single platform, powered by our  
Alpha Data Services (see pages 36-43 
for more information about Alpha). 

Our alliance with outsourced services 
provider Coremont allows us to offer fully 
integrated outsourcing services for hedge 
fund clients, covering front-, middle-, 
and back-office operations, with broader 
portfolio management analytics including 
derivatives modeling and processing. 

STATE STREET  |  2020 ANNUAL REPORT31

“ P A R T N E R S H I P   I S   A B O U T   P U T T I N G   Y O U R S E L F   I N 

Y O U R   C L I E N T S ’   S H O E S .   I T ’ S   B E I N G   P R O A C T I V E , 

A N T I C I P A T O R Y ,   A N D   U N D E R S T A N D I N G   W H A T   

T H E Y   A R E   G R A P P L I N G   W I T H . ”

D O N N A   M I L R O D
Head of Asset Managers Segment and 
Global Clients Division, New York

This solution delivers a single, consolidated 
set of records between portfolio managers 
and administrators, enabling greater data 
transparency and risk reduction. Our partner-
ship with SimCorp is helping meet the needs 
of insurance company clients in Europe, the 
Middle East, and Africa, with an investment 
outsourcing solution that delivers operational 
efficiency along with accurate, timely, and 
high-quality data for their operations.

State Street’s servicing capabilities span more  
than 100 markets globally,* and our clients 
look to us for support as they seek growth 
across geographic borders. To better service 
their global growth ambitions, we appointed 
regional and country heads in key Asian 
and Latin American markets, and expanded 
our footprint in the Middle East, opening 
a new office in Riyadh, Saudi Arabia. 

*State Street Investment Manager Guide, February 5, 2021

Our new regional strategy focuses on developing  
country-level plans, applying regional expertise 
and leadership, and further optimizing our global  
operating model. By realigning our client-facing  
and service support groups to make it easier for  
clients to interact with us, we streamlined our  
business development and investment servicing  
operating models to drive better execution, deepen 
client relationships, and power future growth.

B U I L D I N G   R E L A T I O N S H I P S , 

D R I V I N G   P E R F O R M A N C E 

In our asset servicing business, we reported 
record assets under custody and/or admin-
istration of $38.8 trillion at December 31, 2020,  
a year-over-year increase of 13%. Business  
wins totaled $787 billion in 2020 — yet another 
reflection of our ability to serve as our clients’  
essential partner during one of the most 
challenging years in recent memory. 

STATE STREET  |  2020 ANNUAL REPORT32

“ W E   F O C U S E D   O U R   T E C H N O L O G Y   I N V E S T M E N T 

P O R T F O L I O   O N   E N T E R P R I S E - W I D E   P R O D U C T S   

A N D   S O L U T I O N S   R A T H E R   T H A N   I N V E S T M E N T   

I N   S P E C I F I C   A R E A S   W I T H   L I M I T E D   U S E . ”

B R E N D A   L Y O N S
Global Head of Asset Servicing Product, Boston

The commitment, creativity, and expertise  
of our investment servicing teams — in the 
midst of a 90% remote work environment — 
helped us add new business and deliver 
expanded capabilities with existing clients, 
underpinning our success during the year 
in delivering a wide range of outsourced 
solutions to clients around the world.

In Asia Pacific, we grew our relationship with 
the subsidiary of a large insurance company 
located in China when we were named 
custodian and fund administrator for the 
subsidiary’s two new private equity funds. 

This business is in addition to the custody and  
fund administration services we currently 
provide for this client’s global infrastructure 
funds. In EMEA, a German asset manager 
demonstrated its confidence in our ongoing  
partnership by renewing our agreement to  
provide collateral services. 

We were also reappointed by one of the largest 
pension providers in the U.K. to continue 
providing a variety of back-office servicing 
solutions. Throughout the year, we extended 
multiple servicing agreements with major 
asset managers with products encompassing 
every asset class. We also kept abreast of 
new developments in the industry, helping 
clients identify growth opportunities. 

STATE STREET  |  2020 ANNUAL REPORT33

V O I C E   O F   T H E   C L I E N T

P I N G   A N   O V E R S E A S   H O L D I N G S

Nicholas Ng, Managing Director

“With State Street taking care of the day-to-day administrative operations of our funds, 

we are able to concentrate on our core competencies of offering compelling investment 

opportunities to our investing partners.”

For example, we were the first ETF service 
provider to support the launch of semi-
transparent active ETFs, servicing 14 of the 
19 funds launched in the industry in 2020. 
We continue to leverage our long-standing 
leadership in ETF servicing to help educate 
clients on the potential of these funds.

P A R T N E R I N G   F O R   T H E   F U T U R E

Shockwaves from the global health, financial, 
and racial inequity crises of 2020 will be felt 
for years to come. Although the events of the 
year forced the entire industry to reassess 
the strength of its operating models, they 
also offered valuable lessons about resiliency, 
leadership, collaboration, and sustainability.

$38.8T*

Assets under custody  
and/or administration

$787B*

Business wins

100+

Markets globally covered by 
our servicing capabilities

*As of December 31, 2020

STATE STREET  |  2020 ANNUAL REPORT34

H A F I D A   A M A R A

Head of Sales, Middle East  

and North Africa, Abu Dhabi

M O S T A P H A   T A H I R I

Head of Asia Pacific,  

Singapore

M A R C I A   R O T H S C H I L D

Head of Latin America,  

New York

“Since joining State Street,  

“State Street has supported clients 

“We see tremendous opportunities in 

I have had many career growth 

through different stages of growth. 

the region to support our clients as 

opportunities, from leading the 

We want to bring this expertise 

they look to Latin America as part 

State Street Global Advisors  

to our Asian clients to help them 

of their geographic growth plans. 

sales team in the Middle East  

accelerate their growth plans.”

With our new Brazil office, we can 

and Africa to closing my largest 

deal ever, remotely! I have  

benefited from sponsorship along 

the way, and am pleased to be 

giving back by mentoring others.”

now offer market-leading foreign 

exchange products and an award-

winning* research platform, along 

with global scale and local talent.” 

* Winner, Euromoney Magazine  
FX Survey, July 2020: 
No. 1 in Research for Real Money 
No. 2 in Research overall  
(for the second consecutive year)

FORWARD TOGETHER  EMPLOYEE VOICESSTATE STREET  |  2020 ANNUAL REPORT35

V O I C E   O F   T H E   C L I E N T

U N I O N   S E R V I C E - 
G E S E L L S C H A F T   M B H

Oliver Reinki, Managing Director (Geschäftsführer)

“State Street has been a highly reliable and trusted service partner. We are confident that 

extending this partnership will enhance our ability to service our clients, as we continue to 

benefit from State Street’s products and services and dedication to service excellence.”

While some market participants may have 
anticipated a pause in the industry’s attention 
on environmental, social, and governance 
(ESG) considerations, there was an increased 
emphasis on the topic during the year, as 
investment risk and regulatory reporting 
requirements continued to gain momentum. 
Our focus on ESG remains deeply embedded 
across all aspects of our organization, and we 
are well positioned to provide best-practice 
guidance and support to investors adopting ESG 
investing into their long-term growth strategies.

Through our continuity plans, technology 
infrastructure, and incredible teams, we were 
prepared to not only help clients execute 
daily financial transactions through periods 
of great global disruption, but also to serve 
as their essential partner in ways we never 
anticipated. As we have with prior financial 
crises and economic downturns, we will 
apply these lessons to further accelerate 
the positive momentum we gained during 
the year, so that we can move forward 
together, building a more resilient future. 

STATE STREET  |  2020 ANNUAL REPORT36

“ W E   A R E   L I V I N G   U P   T O   T H E   P R O M I S E   O F   O U R   I N T E R O P E R A B L E   P L A T F O R M .   

P A R T N E R S   W A N T   T O   W O R K   W I T H   U S   B E C A U S E   O F   O U R   O P E N   A R C H I T E C T U R E . ”

J O H N   P L A N S K Y
Head of State Street Alpha,SM Boston

STATE STREET  |  2020 ANNUAL REPORT37

S T A T E   S T R E E T   A L P H A SM

S E T T I N G   A   N E W 
I N D U S T R Y   S T A N D A R D

As they reassess their current and 
future requirements, our clients are 
looking to us to help them achieve 
faster time to market, greater data 
accuracy, and improvements in 
resiliency, efficiencies, and scale —  
so they can stay focused on finding  
new growth opportunities and  
delivering on their core competitive  
differentiators. 

For years institutional investors 
have grappled with volatile markets, 
shrinking margins, the challenge 
of regulatory tightening, and the 
breakneck pace of technology 
transformation. Wreaking further 
disruption, the pandemic prompted 
our clients around the world to 
take stock of what the upheaval in 
markets, operations, and technology 
means for their future. The crisis 
has reinforced the pressure on 
asset managers and asset owners to 
re-engineer their operating models 
and redefine their relationships with 
service providers like State Street. 

STATE STREET  |  2020 ANNUAL REPORT38

1ST

Front-to-back asset servicing 
platform from a single provider 
for institutional and wealth 
management firms

O U R   I N D U S T R Y - L E A D I N G 

F R O N T - T O - B A C K   P L A T F O R M

Our solution is State Street Alpha, the first 
front-to-back asset servicing platform from 
a single provider for institutional and wealth 
management firms. Alpha brings together 
our clients’ choice of real-time data and 
asset intelligence across the investment life 
cycle to help them make better decisions 
and deliver growth for their clients. 

Alpha manages the full spectrum of investment 
servicing operations, providing a range of 
users — whether portfolio managers, traders, 
or operational oversight teams — with the 
ability to connect and normalize data from 
multiple sources, and to deliver timely 
insights while simplifying the user experience 
for both assembling and consuming this 
information from a single application. 

By automating workflows and streamlining 
operations, the platform drives greater 
efficiency, increases transparency, and reduces 
manual touchpoints, thereby lowering risk and 
shrinking the potential for data discrepancies.

The Alpha platform positions clients to increase 
productivity while reducing operational and 
technology expenses; achieve productivity 
and scale efficiencies while reducing costs for 
business continuity and operational risk exposure; 
and shift funding for capital expenditure 
investments to their core business functions.

The global scale of the Alpha platform 
empowers clients to enter and grow in 
new regions and markets, and launch new 
products. Its end-to-end analytics delivered 
via proprietary offerings, partnerships, 
and client co-developed solutions support 
portfolio expansion and diversification. 

STATE STREET  |  2020 ANNUAL REPORT39

V O I C E   O F   T H E   C L I E N T

V O N T O B E L

Felix Lenhard, COO, Member of the Global Executive Board

“The high-quality, scalable operating model we gain with Alpha will help us provide  

best-in-class services to our portfolio managers and supporting functions.  

Because the platform lets us expand connectivity with custodians and brokers,  

we can improve our client servicing.”

And its fully automated real-time cash 
management provides a centralized view 
of actionable cash across the enterprise.

The platform’s open-architecture design makes 
it compatible with third-party solutions, allowing 
clients to keep current vendors or construct 
a multi-provider configuration that works 
best for them. In this complex and frequently 
changing business, we want to provide more 
flexibility and simplicity for our clients, not less.

While learning to service our clients from 
remote working environments in 2020, we 
continued to reinvest in the platform to expand 
core capabilities, add new functionality, 
leverage emerging technologies, and integrate 
with leading data and technology providers. 

As a result, our Alpha platform gained 
further momentum and broader market 
adoption, strengthening our position as 
an enterprise outsourcing solution and 
front-to-back platform provider. 

T H E   C H A R L E S   R I V E R   A D V A N T A G E 

Our single-platform approach seamlessly 
connects State Street’s core functions of  
back-office custody, fund administration, 
and transfer agency services; middle-office 
outsourcing services including trade execution, 
performance analytics, and data services;  
and the Charles River Development front-
office investment management platform we 
acquired in 2018. Together with State Street’s 
middle- and back-office capabilities, Charles 
River Investment Management Solution 
forms the foundation of State Street Alpha.

STATE STREET  |  2020 ANNUAL REPORT40

V O I C E   O F   T H E   C L I E N T

J A N U S   H E N D E R S O N

Ewen Melling, Head of Technology Delivery

“We’re excited by the steps that Charles River is taking to deploy software 

and technologies to clients more quickly, and how that will help us move 

forward faster.”

In 2020, we won new business and maintained 
a strong sales pipeline at Charles River. Stand-
alone revenue rose 14%, helped by gains in its 
Software as a Service (SaaS) and professional 
service revenues. We also integrated Charles 
River and other State Street technologies to  
bring a more seamless experience to clients,  
including integrating our Global Markets 
offerings and developing end-to-end cash  
management solutions.

During the year, we continued our commitment 
to extending Charles River’s wealth management 
offerings with Wealth Hub, a cloud-based,  
secure communications platform that connects 
asset managers with wealth managers — such 
as banks, broker dealers, and wire houses —  
that manage client relationships. The platform  
provides more reliable, secure, and auditable 
transmission of data than email, and 
eliminates error-prone manual workflows. 

Migrating Alpha clients to the cloud enables  
us to more quickly deploy client environments  
and launch new products and services,  
while gaining increased data and computing 
capacity. Clients began a successful shift  
to our Microsoft® Azure-based strategic  
cloud platform in 2020.

A L P H A   I N N O V A T I O N   A N D 

P E R F O R M A N C E 

Alpha was up and running at several client 
sites in 2020, including our first front-to-back 
client in Southeast Asia. A clear articulation 
of our strategy, along with an ability to show a 
live proof of concept, helped us advance sales 
discussions and sign six new Alpha clients in 
2020, including three in the fourth quarter. 

STATE STREET  |  2020 ANNUAL REPORT41

14%

6

Rise in stand-alone  
Charles River Development revenue

New Alpha clients signed

During the year, we added functionality to help 
resolve data management issues that our clients 
commonly confront, arising from disconnected 
data repositories, disparate data types and 
sources, and fractured delivery processes. 

In December, we launched the Alpha Data 
Platform, an end-to-end data management and 
warehouse solution for institutional investment 
and wealth managers that enables clients to 
seamlessly assemble and access investment 
data spanning internal and third-party services 
across their investment processes. It provides 
access to front-office data in near real time, 
and incorporates data catalog and visualization 
capabilities that result in higher quality data, while 
reducing cost and accelerating decision-making. 

By partnering with industry innovators such 
as Snowflake® and Microsoft,® our platform 
provides investment managers with access 
to trusted data from across Alpha, as well as 
a broad spectrum of data in Snowflake’s Data 
Marketplace. We also fortified the Alpha platform 
by adding new software and functionality to 
streamline and simplify clients’ investment 
processes and solve complex data challenges. 

Reflecting Alpha’s open architecture value 
proposition, we formed new partnerships with  
leading analytics providers (Axioma, MSCI,  
and Solovis), trading platforms (MarketAxess,  
Tradeweb, and Broadridge LTx), and data and  
data-warehousing providers (Snowflake and ICE). 

STATE STREET  |  2020 ANNUAL REPORT42

160+

Partners added across our Alpha ecosystem 
since the acquisition of Charles River

228 YEARS

Delivering value to our clients

Since our 2018 acquisition of Charles River,  
we have added more than 160 partners across 
our Alpha ecosystem, supporting our trading, 
analytics, and data tools and platforms.  
Our goal is to find the fastest and most efficient 
way to add new functionality, whether we 
acquire it, invest in it, or design it in-house.

P R O V I D I N G   A   P L A T F O R M 

F O R   G R O W T H

We have been delivering value to clients for  
228 years, focusing on the future to help  
solve tomorrow’s challenges today. Alpha  
and Charles River are critical enablers of our 
strategy and core revenue growth plan.  
Adopting the Alpha platform positions clients  
to deliver differentiated capabilities and  
increase productivity while reducing expenses.

For existing clients that are transforming their 
operating model either through front-to-back  
consolidation or through consolidation of 
State Street as their sole provider, these 
expanded relationships are expected to 
drive increased revenue opportunities.

We continue to enhance the Alpha platform’s 
functionality and integration, transforming  
the way we engage with our clients while 
providing them with the insights, services,  
and technology they need to grow and adapt.  
Alpha and Charles River are positioned to  
shape the evolution of our industry and  
business model, and drive core growth  
across State Street. 

STATE STREET  |  2020 ANNUAL REPORT43

S P I R O S   G I A N N A R O S

M A D E L I N E   D U F F Y

T R E V O R   R O Z I E R - B Y R D

President and CEO,  

Global Head of Alpha Middle- 

Head of Retail Separately Managed 

Charles River Development,  

Office Services, London

Account Servicing, Boston

Boston

“Support for our clients went far 

“The Alpha Services transformation 

beyond proving our strength and 

effort launched this year focuses 

resilience in business continuity; 

on reducing unit-cost-of-service 

we focused on helping them 

through process improvements 

grow. As more clients consider 

and technology enhancements. 

outsourcing non-core tasks, they 

Our client service commitments 

are recognizing the benefits of 

remain paramount, and 2021 

Alpha’s open architecture and 

will see us fully mobilize around 

data management platform.”

our revenue-enhancing and 

cost-savings initiatives.”

FORWARD TOGETHER  EMPLOYEE VOICES“Data is the lifeblood of any organization; a huge focus of our Alpha solution is on improving the entire data ecosystem.”STATE STREET  |  2020 ANNUAL REPORT44

“ C L I E N T S   C A M E   T O   U S   A T   A   T I M E   W H E N   T H E Y   R E A L L Y   N E E D E D   

A   P A R T N E R .   T H I S   W A S   S T A T E   S T R E E T   A T   I T S   B E S T . ”

N A D I N E   C H A K A R
Head of Global Markets, Boston

STATE STREET  |  2020 ANNUAL REPORT45

G L O B A L   M A R K E T S

F U T U R E - F O C U S E D 
P E R F O R M A N C E 
A N D   I N N O V A T I O N

Our Global Markets business provides  
institutional clients with innovative 
liquidity access options and diverse  
financing solutions, backed by expert 
insights. The team’s comprehensive 
liquidity offering supports clients’ 
foreign exchange, electronic trading, 
portfolio restructuring, and currency 
hedging requirements across 
multiple open-source architecture 
platforms. Solutions delivered on 
our global suite of award-winning1 
electronic trading platforms are 
designed to increase transparency, 
improve trading efficiency, and 
deliver quantifiable execution, while  
our proprietary flow indicators, 
macro strategy expertise,

1 Source: Euromoney FX Survey 2020, P&L 

Readers’ Choice Awards 2020, and Risk Markets 
Technology Awards 2020

and quantitative investment analytics  
help keep clients abreast of 
market shifts — and the potential 
impact to their business.

As we entered 2020, our focus on 
innovation positioned us well to 
support clients as they sought to 
simplify their operating models, 
manage liquidity, and streamline  
their investment processes.  
The pandemic tested our resolve and 
readiness. Our Global Markets group 
rose to the challenge and tapped 
into State Street’s balance sheet, 
operational strength and resilience, 
IT infrastructure, and unique insights 
to help clients during a period of 
great stress and uncertainty.

STATE STREET  |  2020 ANNUAL REPORT46

D E L I V E R I N G   I N   A N Y   E N V I R O N M E N T

Our GlobalLink electronic trading platforms 
weathered record-high volumes in the worst  
of market volatility. FX Connect®, our multi-
currency, multi-bank foreign exchange (FX) 
trading platform, also handled record volumes,  
with emerging market currency trading volumes 
rising 30% year over year. Our robust 
controls and processes, backed by a strong 
technology infrastructure, ensured continuous 
trading. As a leading liquidity provider to real 
money managers and a top-10 FX provider 
worldwide*, our ability to seamlessly transact 
large volumes prompted several clients 
to elevate us to their primary FX provider 
during the past year. Our preparation over 
the past several years, including a focus on 
electronification and portability of trading 
across desks around the globe, enabled 
consistent delivery of customer support despite 
the most challenging operating conditions. 

In its annual FX survey, Euromoney Magazine 
recognized State Street’s foreign exchange 
offerings, naming it No. 1 in Real Money Market 
Share for the third consecutive year, No. 1  
in Customer Satisfaction Globally, and No. 1  
in Research for Real Money, and ranking 
FX Connect second-largest multi-dealer 
platform and first for Real Money clients. 
FX Connect was also rated best platform 
for the eighth consecutive year by P&L 
Readers’ Choice Awards, and best FX trading 
platform in the FN Trading & Tech Awards. 

*  Ranked 9th-largest FX provider globally by  

Euromoney Magazine in its FX Survey, July 2020

When our clients had specific liquidity 
challenges — whether in FX trading or 
securities lending — we came up with ways 
to bridge shortfalls so clients did not incur 
unnecessary losses. Doing what was right 
for the client remained our highest priority 
in 2020; we were there for our clients 
when it mattered, while at the same time 
adhering to our culture of risk excellence. 

The pandemic-induced uncertainty and 
volatility within financial markets not seen since 
the 2008 global financial crisis caused many of 
our clients to reassess their business models 
and outsource aspects of their trading function. 
Using our comprehensive outsourced trading 
solution, clients were able to gain efficiencies 
and scale in their trading process, reduce risk, 
and refocus resources on growth opportunities 
— all while maintaining oversight of their 
trade execution. We anticipate this trend to 
continue, as more institutions seek the benefits 
offered by an outsourced trading model.

M E A S U R I N G   T H E   I M P A C T

When money market liquidity levels were 
threatened in March, regulators looked to 
our expertise as a Global Systemically
Important Financial Institution. The Federal 
Reserve Bank of Boston called on us to 
help prevent a run on prime money market 
funds, as skittish investors fled into safe-
haven, government-invested vehicles. 

STATE STREET  |  2020 ANNUAL REPORT47

M A R T I N E   B O N D

C A T H E R I N E   M O O R E

Head of GlobalLink, London

Vice President, Foreign Exchange 

E M I L Y   B U S B Y

Business Analyst,  

Trading, Boston

Workplace of the Future, Boston

“Being able to give our clients 

“Moments of high market 

“For me, the transition to a fully 

access to information so they 

uncertainty and volatility are 

remote work environment has  

can make better investment 

when our team truly outperforms. 

been seamless and productive. 

decisions and make it easier 

Our history of reliability and 

Support from senior management 

for them to trade — that is the 

consistent market-making 

has been unwavering, and my team 

Global Markets mission.”

capabilities through crises gives 

and I quickly adapted, efficiently 

our clients the confidence to 

executed, and successfully 

act and execute decisively.”

attained our goals by embracing 

technology and discovering 

new ways to collaborate.”

FORWARD TOGETHER  EMPLOYEE VOICESSTATE STREET  |  2020 ANNUAL REPORT48

Hours after recognizing the problem,  
State Street worked with the Federal 
Reserve to operationalize the Money Market 
Mutual Fund Liquidity Facility loan program 
and was the first financial institution to 
participate, helping guarantee a flow of capital 
into threatened money market funds.

Our data-driven research provided regulators  
with insights into inflation trends, risk  
indicators, money flows, and investor sentiment.  
State Street executives remained in frequent 
contact with regulators around the globe, 
sharing insights on what we observed in the  
market at critical junctures. 

Our proprietary Price Stats series, which 
monitors trends in retail prices and 
consumer demand in 22 countries, was 
provided to central banks to help them 
formulate their policy responses to the 
economic fallout of the pandemic.

A D V A N C I N G   P R O D U C T   I N N O V A T I O N

Though it was a challenging year in many ways, 
our culture of innovation thrived. Our focus 
on improvement was evident in several new 
products and services introduced in 2020. We 
launched Collateral+, a tool that helps asset 
managers and owners calculate, navigate, and 
optimize ongoing margin requirements for 
uncleared over-the-counter derivatives, including 

FX options, swaptions, and hedging trades. 
Collateral+ helps maintain on-time compliance 
with the new requirements on uncleared margin 
rules, while simplifying and incorporating the 
new workflows needed to address them. 

Later in the year, we marked the 20th anniversary  
of our Fund Connect money market trading, 
analytics, and cash management tool, with an 
upgrade to its user interface experience, and 
expanded reporting capabilities with real-time 
systematic updates. Fund Connect remains an  
industry-leading, integrated platform providing  
access to more than 400 money market funds  
from leading providers. 

Our award-winning* BestX transaction cost 
analysis (TCA) platform completed its multi-  
asset class build-out and now offers traders  
the ability to assess and compare the 
quality of their FX, fixed-income, and equities 
transactions, regardless of execution provider 
or venue, with unparalleled data visualization 
and data integrity. We expanded the volume of 
our TCA business to $24 trillion during 2020. 

With a focus on delivering industry insights 
and best practice, the BestX platform 
was named Best Execution Product of 
the Year in the Risk Markets Technology 
Awards for the fourth consecutive year. 

*  Named Best Execution Product of the Year in the  

Risk Markets Technology 2021 Awards

STATE STREET  |  2020 ANNUAL REPORT49

Demonstrating our leadership in securities 
finance, we expanded the focus on our enhanced 
custody solution, offering clients market insights  
on forward-looking topics such as aligning 
responsible investing with securities finance and 
the impact of short selling on environmental, 
social, and governance (ESG) considerations. 
These improvements led to State Street  
being named Most Innovative Lender of the 
Year in the Global Investor/ISF Survey.

B U I L D I N G   T H E   F U T U R E 

State Street’s depth of expertise and capacity 
to innovate has created a product pipeline 
designed to solve real client problems. 
Technology is at the heart of our progress,  
so we are working closely with our information 
technology group to craft new solutions and 
eliminate legacy systems that no longer meet 
our objectives. Infrastructure investment 
remains a priority, and we will continue to 
refine our systems to increase efficiency.  

As digital assets gain momentum, we anticipate 
greater demand on banks and financial service 
partners to deliver integrated servicing 
solutions for these assets — from custody and 
accounting to trading and risk management. 
Through our own product development and 
partnerships, we are investing in tokenization 
and examining the potential to tokenize various 
fund structures and collateral to enable clients 
to add cryptocurrencies to their portfolios. 

Building on that momentum, we will be servicing 
an emergent class of digital ETFs, creating digital  
cash solutions and evaluating the trading of  
crypto-currencies, while enhancing our 
conventional trading platforms to enable digital  
asset trading platforms. During the year, we  
advanced our digital asset pilot with crypto-
currency exchange and custodian Gemini Trust 
Company, announced in late 2019. A first-of-its-
kind partnership, the pilot builds on research 
and development to combine Gemini Custody™ 
with State Street’s back-office reporting. We also 
invested in the leading crypto asset software 
and data provider, Lukka, which provides middle- 
and back-office software and data solutions 
to simplify the crypto accounting process. We 
will continue to leverage our expertise and 
partner with leading financial technology firms 
to develop industry-shaping solutions to enable 
our clients’ rapidly evolving use of digital assets. 

L O O K I N G   A H E A D

In a year that brought incalculable challenge and 
change, we embraced our values and partnered 
intensely with clients to solve their most 
complex issues through innovation, creativity, 
and perseverance. Our efforts were rewarded 
with strong financial performance, expanded 
relationships, and new client wins. As we move 
forward together, we will continue to leverage the 
very best of State Street Global Markets to help 
our clients remain resilient and flourish amidst a 
rapidly evolving financial services environment.

STATE STREET  |  2020 ANNUAL REPORT50

“ W E   W E R E   A B L E   T O   M A N A G E   $ 3 . 5   T R I L L I O N   O F   C L I E N T   A S S E T S   A N D   H E L P   O U R   C L I E N T S 

N A V I G A T E   T H R O U G H   V O L A T I L E   M A R K E T S   W I T H   H U G E   T R A D I N G   V O L U M E   S P I K E S   —   

A L L   W H I L E   A L M O S T   N O N E   O F   O U R   P E O P L E   W E R E   I N   A N   O F F I C E   B U I L D I N G . ”

C Y R U S   T A R A P O R E V A L A
President and CEO, State Street Global Advisors, Boston

STATE STREET  |  2020 ANNUAL REPORT51

S T A T E   S T R E E T   G L O B A L   A D V I S O R S

P O R T F O L I O 
R E S I L I E N C E   I N  
G O O D   T I M E S  
A N D   B A D

State Street Global Advisors is the  
world’s third-largest asset manager 
and provider of exchange traded funds  
(ETFs), with total assets under  
management of $3.5 trillion as of  
December 31, 2020. Serving some  
of the world’s largest and most 
sophisticated pension plan sponsors,  
endowments and foundations, sovereign  
wealth funds, central banks, and 
financial intermediaries, we provide 
portfolio management solutions 
across the risk and return spectrum, 
covering all major asset classes, 
investment styles, and vehicles. 

During the exceptional months of 2020,  
we deployed the full breadth of our  
market insights and risk and exposure  
management skills to help clients 
weather historic market shifts. 

Most investors entered 2020 with the 
expectation that the longest equity 
bull market in history would most 
likely experience a correction during 
the year. But no one anticipated 
the severity and speed with which 
COVID-19 shut down economies 
around the world and caused the 
most precipitous drop in the S&P 
500 since Black Monday in 1987. 

The ascent back to record highs 
by the end of the year was nearly 
as dramatic. Over the course of 
a year like no other, institutional 
investors faced a range of portfolio 
and operational challenges that 
we were able to address with 
trusted advice, market insights, 
and implementation prowess.

STATE STREET  |  2020 ANNUAL REPORT52

“ W E   T A L K   A B O U T   R E S I L I E N C E   F R O M   A   T E C H N O L O G Y 

S T A N D P O I N T ,   B U T   W H A T   A B O U T   T H E   R E S I L I E N C E   O F 

O U R   T E A M S   A N D   O U R   L E A D E R S H I P ?   T H A T ’ S   B E E N 

T H E   R E A L   S T O R Y . ”

L O R I   H E I N E L
Global Chief Investment Officer,  
State Street Global Advisors, Boston

T H E   N E E D   F O R   S P E E D

Unlike in 2008, when the crisis started in  
the financial markets and spread to the real 
economy, this time a global public health  
crisis forced an abrupt cessation of economic 
activity, which led to historic market volatility 
and an unprecedented shift to remote working 
conditions. Fortunately policymakers acted  
on the global financial crisis lesson of the need 
for speed in supporting markets and rapidly 
instituted a series of key liquidity and credit 
financing programs. As one of the world’s largest  
investors, we were able to provide regulators 
and central banks with real-time insights on 
market conditions and practitioner advice 
on how best to support markets. Speed and 
liquidity were also of the essence for our 
institutional clients. We helped many switch into 
more secure assets, opportunistically allocate 
to new opportunities created by the market 
volatility, raise capital to meet other liquidity 
needs, or rebalance back to their strategic asset 

allocation during a very volatile first-quarter 
end, a move that paid off as equity markets 
began to recover. State Street’s strengths as  
an execution machine were vital during the 
markets’ most volatile weeks, during which  
we processed trading volumes that were  
50% higher than normal. 

E T F S   C R O W N E D   A S   P R E F E R R E D 

L I Q U I D I T Y   V E H I C L E

While skeptics long predicted the worst for 
ETFs during a serious market sell-off, ETFs 
performed exceptionally well, providing 
liquidity to investors on both the up moves 
and the down moves of the markets. The Bank 
for International Settlements noted positively 
how bond ETFs were able to incorporate 
pricing information more quickly than the 
underlying physical bonds during the worst 
of the market volatility. ETF trading showed 
extraordinary volumes in the first quarter. 

STATE STREET  |  2020 ANNUAL REPORT53

11

Of the top 20 most liquid ETFs 
in the U.S. are represented 
by our SPDR ETFs

With 11 of the top 20 most liquid ETFs in the 
United States, our SPDR ETFs represented 
approximately 40% of all U.S. ETF trading 
from late February through early March. 
SPY alone — the first ETF created in the U.S. 
— saw 15 consecutive days of secondary 
market trading of more than $50 billion, 
including a record high day of $113 billion.

Particularly for fixed-income investors,  
the secondary market trading of ETFs provided 
the liquidity and price discovery they needed  
as the underlying physical bond market traded 
less frequently. This was especially important 
for investors who wanted to rotate in and out  
of fixed-income sectors as valuations shifted.  
We also saw clients change the duration of their  
fixed-income holdings, using ETFs to achieve 
their target durations. Similarly, as investors 
reconsidered the relative advantages of haven  
assets such as Treasuries, cash, or gold in an  
ultra-low interest rate environment with rising  
government debt levels, we saw strong flows  
into our gold ETFs.

R E S I L I E N T   I N V E S T M E N T   S O L U T I O N S 

I N   A   W O R L D   T U R N E D   U P S I D E   D O W N

In addition to the unprecedented challenges that 
our clients experienced moving their teams to 
remote working conditions, markets behaved in  
ways that required them to rethink conventional  
approaches to investment objectives around  
income, growth, and protection. Communicating 
with clients on these portfolio challenges and  
providing daily market updates were a priority  
for us in 2020. 

For example, with interest rates at historic 
lows and government debt at historic highs, 
fixed-income investors are challenged to find 
the yield and portfolio ballast they have come 
to rely on from government bonds. Interest in 
gold skyrocketed in 2020, not only as a tactical 
hedge against inflation risk, but as a defensive 
mainstay in strategic asset allocation. 

STATE STREET  |  2020 ANNUAL REPORT54

“We are united as a company in our commitment to address racial 

and social injustice. This commitment is reflected by State Street 

Global Advisors’ long-term asset stewardship efforts and focus 

on advancing inclusion and diversity across our industry.”

K E M   D A N N E R

Global Head of Human Resources,  

State Street Global Advisors, Boston

Investors are also rethinking what it means  
to be truly diversified and prepared for non-  
linear risks, including retaining more working  
capital, less as an asset allocation decision  
and more as a true liquidity buffer to avoid the  
pain of becoming a forced seller at the worst  
possible time.

In general, there has been a greater focus on 
portfolio resilience. This includes the resilience 
of retirement solutions, as we continue to help  
defined benefit (DB) plans de-risk their portfolios, 
and incorporate DB best practices into defined 
contribution (DC) plans, especially when it 
comes to mitigating longevity risk with lifetime 
income solutions. We also continue our policy 
outreach to strengthen retirement savings 
plans around the world and were pleased to 
see the U.S. SECURE Act we supported become 
law in 2020, granting more American workers 
access to employer-sponsored savings plans. 

S T R E N G T H E N I N G 

R E S I L I E N C E   W I T H   E S G

Lastly, for many investors, the pandemic 
reinforced fundamental connections between 
resilience and the environmental, social, and 
governance (ESG) issues we have focused on 
for many years. While we have offered ESG 
investment screens since the 1980s, more 
recently we have prioritized ESG research 
and incorporated ESG into our investment 
risk frameworks in addition to our asset 
stewardship engagement on material ESG 
issues with our portfolio companies. 

In the past year, we launched multiple ESG 
strategies, including five SPDR ESG funds 
globally, three of which were fixed-income funds 
as we expand our offerings beyond equities. 
Moreover, we continue to work with our largest 
and most sophisticated clients on how to integrate 
ESG into their entire investment program.

STATE STREET  |  2020 ANNUAL REPORT55

862

Companies with previously all-male boards 
have added at least one female director

As long-term stewards of our clients’ assets, 
we are deeply invested in understanding the 
ESG issues that are material to a company’s 
ability to generate sustainable performance. 
We have called on our portfolio companies to 
report on their climate risks according to the 
framework from the Task Force on Climate- 
related Financial Disclosures (TCFD) and how  
a transition to a net-zero emissions world  
impacts their businesses. 

Four years after our Fearless Girl campaign 
ignited a global conversation on gender 
diversity, 862 companies with previously all-
male boards have added at least one female 
director. Beginning in 2021, we are extending 
our focus to racial and ethnic diversity, while 
continuing to engage on climate change risks.

As we look to 2021, we continue to monitor 
markets closely for our clients, looking to 
separate the signal from the noise and to 
approach the uncertainties of a post-COVID 
world with humility and open minds. 

We know we need to pressure test our risk 
models more robustly than ever before and 
acknowledge that multi-standard deviation 
events could well happen more frequently 
than history suggests. Most importantly, we 
know we need to focus not just on the capital 
efficiencies of portfolios, but on the capital 
resiliencies that encompass a far broader set 
of traditional financial and newer ESG value 
drivers that will most likely play a bigger 
role in long-term investment performance. 

STATE STREET  |  2020 ANNUAL REPORT56

“ I T   C A M E   D O W N   T O   O U R   P E O P L E .   T H E Y   F I G U R E D   O U T   H O W   T O   M O V E   W O R K   A R O U N D 

T H E   P L A N E T   W H E N   C H I N A ,   T H E N   I N D I A ,   C A M E   U N D E R   T H E   V I R U S ’ S   S I E G E .   

I   W I S H   W E   D I D N ’ T   H A V E   T O   G O   T H R O U G H   I T ,   B U T   I T   W A S   D E F I N I T E L Y   A   P R O U D 

M O M E N T   F O R   S T A T E   S T R E E T . ”

L O U   M A I U R I
Chief Operating Officer, Boston

STATE STREET  |  2020 ANNUAL REPORT57

O P E R A T I O N A L   A N D   T E C H N O L O G Y   L E A D E R S H I P

S O W I N G   T H E  
S E E D S   O F   G R O W T H

We have been strategically transform- 
ing our operating model for years, 
reflecting our ambition to sustain 
an industry leadership position in 
technology, operations, and execution. 
Despite the unexpected public health, 
social, and economic upheaval 
of the pandemic, we continued 
to implement our transformation 
agenda in 2020: pivoting from an 
asset servicer to an enterprise 
outsourcing partner; expanding 
State Street Alpha capabilities 
and revenue opportunities; 

enhancing our institutional services 
strategy and client service model; 
and continuing to improve our 
operating model through increased 
productivity and automation, all 
while demonstrating steadfast 
resilience and ingenuity during 
extraordinarily challenging markets. 

In 2020, we redefined what it 
means to deliver globally for our 
clients, and we continued sowing 
the seeds for future business 
growth and shareholder return.

STATE STREET  |  2020 ANNUAL REPORT58

“ W E   D I D N ’ T   P U T   T H E   Y E A R   O N   H O L D .   W E   C O N T I N U E D   T O 

I M P L E M E N T   N E W   P R O D U C T S ,   R E D E S I G N E D   S Y S T E M S , 

A N D   L E A R N E D   T H E   V A L U E   O F   F O C U S . ”

A N D R E W   E R I C K S O N 
Chief Productivity Officer and  
Head of International Business, Hong Kong

C O N F R O N T I N G   T H E   C O V I D - 1 9 

P A N D E M I C   H E A D - O N

Just weeks into 2020, a fast-spreading virus 
locked down Wuhan, China, and a devastating 
pandemic would soon be born. We closely 
monitored developments while finalizing 
a business continuity plan for our 4,000 
employees in Hangzhou, a city of 10 million 
people east of the outbreak’s epicenter.  
When that city closed in early February,  
our employees began working from home.

The Hangzhou team’s expert response 
to this massive shift served as a vital 
playbook for State Street as the pandemic 
spread, impacting our offices around the 
world. Supported by our strong flex work 
infrastructure, by mid-March nearly 90% 
of our approximately 39,000 employees 
had shifted to a work-from-home model. 

This new reality accelerated our adoption  
of existing communication tools and new  
collaboration technologies that helped  
to connect and engage employees, while  
adjusting to new challenges that for many  
employees included setting up home 
offices and home schools.

Later in March, as lockdowns in China were 
lifted, our Hangzhou leadership team began 
developing the framework and logistics for 
safely returning employees to the office in 
China. Our experience managing our China 
operations during this period provided the 
blueprint for an exemplary return-to-office 
program that we’ve adapted and leveraged 
around the world as we welcome employees 
back to our offices. We shared our return-to-
office framework and the deep insights we 
gained from our own operational playbook 
with clients to accelerate their transition to a 
new post-pandemic working environment. 

STATE STREET  |  2020 ANNUAL REPORT59

“Throughout this entire experience, what has been great is the sense  

of purpose with which we’ve all operated. From this challenge, I’ve seen  

the amazing strength of State Street and its people. It is because of that  

we have been successful and will continue to be successful.”

M A T T   L E O N A R D

Head of State Street Hangzhou 

D E F I N I N G   T H E   W O R K P L A C E 

D R I V I N G   P R O D U C T I V I T Y   A N D 

O F   T H E   F U T U R E 

O P E R A T I N G   E F F I C I E N C I E S 

The post-pandemic workplace will look different  
than the one we left behind in 2020, and we are  
prepared for it. During the year, we created a 
“workplace of the future” leadership team to 
help identify the culture, processes, technology, 
and tools focused on enabling us to implement 
and sustain new ways of working flexibly while  
increasing productivity, creativity, and employee  
engagement. Throughout the year, this team  
continued refining our vision for the workplace  
of the future. 

Early efforts involved a data-driven examination 
of the working styles of our employees that will 
influence how and where they will work, the 
technology they need to be more productive, 
and ways to deliver better results for clients 
and our company. We also launched a formal 
process for facilitating internal mobility and 
helping employees attain new skills in order 
to align our talent to most effectively develop 
our employees and support the company.

We accelerated our plans for simplifying 
and standardizing our technology stack and 
increasing our investment in automation —  
all to drive greater productivity and efficiency.
Despite the challenges caused by the pandemic, 
we continued to execute our 2020 strategy, 
maintaining our focus on performance and 
optimizing our delivery and service models. 

We boosted employee engagement through 
proactive, frequent, consistent, and transparent 
conversations with our teams. We also 
established and began implementation of 
a global data center consolidation plan. 
Leveraging the expertise of our technology 
group, we applied machine learning 
capabilities to further automate our mutual 
fund net asset value calculation process. 

STATE STREET  |  2020 ANNUAL REPORT60

“ T E C H N O L O G Y   I S   A T   T H E   F O R E F R O N T   O F   O U R 

S T R A T E G Y .   W E   A R E   M O V I N G   T O W A R D   B U I L D I N G   

A   T E C H N O L O G Y   E N G I N E E R I N G   C U L T U R E . ”

B R I A N   F R A N Z 
Chief Information Officer, Boston

After reducing manual touches by 1 million 
in 2019, we repeated that success in 2020, 
for a total reduction of 2 million touches by 
the end of the year. As a result, we’ve been 
able to dramatically reduce risk and deliver 
faster, more accurate end-of-day pricing 
for our clients. In addition to sustaining our 
operational and technological momentum, 
we also transformed our daily routines, 
moving from offices to bedrooms and kitchen 
tables, and from meeting clients in person 
to collaborating over video screens. We 
worked more effectively, communicated more 
proactively, extended greater empathy, and 
challenged ourselves to innovate with every 
opportunity — all in the name of delivering 
results for our clients, simplifying our 
operations, and investing to grow our business. 

In a year when resiliency was foremost in our 
clients’ minds, we also partnered with clients to 
support and troubleshoot their own technology 
and employee transitions to working from 
home, further strengthening our relationships.

M O V I N G   F O R W A R D   T O G E T H E R 

Transformation became the cornerstone of our 
growth strategy in 2020, as we prepared our 
228-year-old company for its next iteration as 
an essential enterprise partner and data and 
analytics platform provider for institutional 
investors. With all of its change and challenges, 
the year gave us some valuable lessons in 
how to become a better organization. 

It forced us to take initiative, support each other, 
lead with empathy, and better understand what 
it means to be an essential partner. Not only 
did outcomes from 2020 improve our operating 
model, increase our scale, and drive down our 
unit costs, they also instilled a greater sense of 
purpose and pride that we are moving forward 
together to shape the future of the industry 
and become the leading enterprise partner 
and platform for institutional investors.

STATE STREET  |  2020 ANNUAL REPORT61

L I Z   N O L A N

P A B L O   B U R B R I D G E

S A N A   A F S H A N   S H A K E E L

Head of Global Delivery,  

Deputy Chief Transformation Officer, 

Corporate Communications 

London

Boston

Associate, Bangalore

“We managed to keep pace with 

“I’m inspired every day by the 

“A challenging year allowed me to 

our strategic initiatives while 

immense passion and drive our 

take on new projects to support 

shifting nearly all employees to 

employees bring to their work. 

teams in our Poland, India, and 

working from home and absorbing 

In 2020, we overcame many 

China hubs. From launching a 

huge increases in trading 

challenges to establish effective 

weekly newsletter that reduced 

volumes and market volatility.”

governance with a focus on 

email traffic to driving process 

execution and accountability, 

improvements from internal 

create a strong pipeline of 

survey feedback, I supported 

initiatives, and continue to 

the most critical aspect of our 

execute against our plans.”

business – our employees.”

FORWARD TOGETHER  EMPLOYEE VOICESSTATE STREET  |  2020 ANNUAL REPORT62

“ W E   S A W   F I R S T H A N D   H O W   I M P O R T A N T   E M P A T H Y   

I S   T O   D R I V I N G   E M P L O Y E E   E N G A G E M E N T . ”

K A T H Y   H O R G A N
Chief Human Resources and Corporate Citizenship Officer, Boston

STATE STREET  |  2020 ANNUAL REPORT63

C U L T U R E   A N D   C O M M U N I T Y

S T A T E   S T R E E T 
S T R O N G

S U P P O R T I N G   O U R 

E M P L O Y E E S

When the COVID-19 pandemic struck, 
our management teams acted quickly 
to protect the health and safety of 
our employees, rapidly transitioning 
to a remote work model. Frequent 
surveys kept us in tune with how 
employees fared throughout the 
year and what resources we could 
provide — from technology and office 
equipment to expanded health and 
wellness support — to ensure that 
employees had what they needed 
to stay connected and engaged.

In an exceptional year, we witnessed 
the profound impact of global 
health, economic, racial, and social 
justice crises — on our company, 
our industry, and our communities. 
For all of us at State Street, these 
events illuminated the importance 
of collaboration, commitment, 
empathy, and understanding. 
Throughout 2020, we deepened our 
support of communities hit hardest 
by the pandemic’s economic fallout 
and those affected by widening 
racial and economic disparities. 

We continued to push for a more 
sustainable world, sharpening 
our commitment to reducing our 
carbon footprint and addressing 
climate change risk. We supported 
each other, finding new ways to 
work together toward shared 
goals and a common purpose.

STATE STREET  |  2020 ANNUAL REPORT64

“ O U R   V A L U E S   A N D   O U R   B E H A V I O R   C R E A T E   

A   C U L T U R E   T H A T   H A S   A   P R O F O U N D   I M P A C T   

O N   O U R   B U S I N E S S   A N D   T H E   C O M M U N I T I E S   

W H E R E   W E   L I V E   A N D   W O R K . ”

J O A N   C H R I S T E L
Head of Corporate Citizenship   
and Global Inclusion, Boston

To continue providing employees with  
critical training and professional development 
opportunities as they worked remotely,  
we introduced Degreed, an online educational 
platform. Through artificial intelligence and 
machine learning capabilities, Degreed  
directs employees to educational opportunities  
based on their job responsibilities, goals,  
and interests — helping build their knowledge  
and skill sets.

In September, we launched Bravo, a global  
reward and recognition program that empowers 
employees to recognize one another for 
outstanding contributions. Through Bravo, 
stories surfaced of employees’ remarkable 
efforts to support clients and colleagues during 
the pandemic. In just four months, Bravo 
recorded more than 13,000 awards, highlighting 
employees whose performance truly stood out.

A D D R E S S I N G   R A C I S M ,   I N E Q U A L I T Y , 

A N D   S O C I A L   I N J U S T I C E

In the 11 years since we officially launched our 
Global Inclusion Center of Excellence, State Street  
has championed equal opportunities for 
individuals with diverse backgrounds and unique 
perspectives. In early December, we launched 
a voluntary self-identification effort, “Count Me 
In,” which encourages employees to self-identify 
their race, ethnicity, sexual orientation, gender 
identity, preferred pronouns, and disability 
and veteran status, where allowed by local 
laws. This voluntary data will help provide a 
clearer picture of our progress toward building 
a more diverse and inclusive State Street.

For the fifth year, we were proud to have been 
chosen for inclusion in the Bloomberg Gender-
Equality Index, a reference index used by  
investors examining gender equality issues  
at public companies. 

STATE STREET  |  2020 ANNUAL REPORT65

13K

Bravo employee reward  
program nominations 

11YEARS

Since the launch of our Global 
Inclusion Center of Excellence

The Bloomberg index of 380 companies 
measures gender equality across five pillars: 
female leadership and talent pipeline, equal 
pay and gender pay parity, inclusive culture, 
sexual harassment policies, and pro-women 
brand. For the fifth consecutive year, we 
earned a score of 100% on the Human Rights 
Campaign Foundation’s Corporate Equality 
Index as a “Best Place to Work for LGBTQ 
Equality,” recognizing our goal of building 
a more LGBTQ-inclusive workplace.

As society reckoned with the painful reality  
of systemic racism, a core team of employees 
came together to formulate our “10 Actions 
Against Racism and Inequality,” announced in 
July by Chairman and CEO Ron O’Hanley.  
These measurable, actionable tenets are part  
of our global plan to be a leader in promoting  
greater equity in our industry and our communities.

State Street’s 10 Actions augment our existing 
diversity and inclusion goals by seeking to triple 
Black and Latinx senior leadership and double 
our percentage of those populations at all 
levels. The 10 Actions address development and 
advancement programs, governance models, 
community outreach, and philanthropy; look 
to strengthen our supplier diversity programs; 
and seek to improve diversity on our board of 
directors. State Street is committed to effecting 
real change through the 10 Actions, and a new 
Inclusion, Diversity & Equity Council, chaired  
by Ron O’Hanley, oversees progress on these 
efforts. Since rolling out the 10 Actions,  
we also launched a variety of in-person forums 
and expanded the online training courses for 
our employees around racism and equity. 

STATE STREET  |  2020 ANNUAL REPORT66

“ T H E   1 0   A C T I O N S   W I L L   B E C O M E   T H E 

B A S I S   O F   H O W   W E   T H I N K   A B O U T   T H E 

O R G A N I Z A T I O N ,   O U R   T A L E N T ,   A N D 

H O W   W E   C R E A T E   A   B E T T E R   S E N S E   O F 

B E L O N G I N G . ”

P A U L   F R A N C I S C O 
Chief Diversity Officer, Boston

The discussion was amplified by our leadership 
team, managers, employee networks, and allies 
throughout the organization, as they facilitated 
candid conversations with more than 9,700 
employees about the insidious nature of racism. 
Continuing those conversations, we launched  
the “Share Her Voice” campaign, a series of  
video stories articulating Black women’s 
experiences at State Street.

I N V E S T I N G   I N   O U R   C O M M U N I T I E S 

In the early days of the pandemic, the health crisis 
uprooted nonprofit organizations and eroded 
their traditional funding sources. State Street 
Foundation, the company’s charitable arm, moved 
quickly to provide vital grants to organizations 
addressing the COVID-19 crisis around the world. 
To help existing grantees continue to function 
and fulfill their important missions during these 
difficult times, we accelerated payments and 
lifted funding restrictions to allow grantees to 
use the funds for general operating expenses. 

Reaffirming our commitment to addressing 
socioeconomic and racial inequities in 
education — a long-standing focus of the 
Foundation — we engaged a third party to 
assess the efficacy of our grant-making 
on communities of color and identify 
organizations that are doing meaningful 
work to address racial injustice. As we update 
our grant-making guidelines to explicitly 
include our racial equity and social justice 
goals, we will be positioned to build on our 
record of investing in communities of color. 

We also have expanded our global venture 
philanthropy efforts, with multi-year 
investments in Ireland, the United Kingdom, 
Poland, and India, where we recently 
announced a three-year partnership with 
The/Nudge Centre for Social Innovation to 
support nonprofit start-ups with a focus on 
employability for disadvantaged urban youth. 

L E A D

E N G A G E

G O V E R N

1

2

Triple our Black and Latinx* leadership (senior vice presidents+) and double our percentage 

of Black and Latinx* populations over the next three years. Extend requirement to interview a 

diverse slate of candidates for positions at all levels.

Examine all of State Street’s development and advancement programs and processes to 

improve the mobility and development of Black and Latinx professionals.

3

Enlist our entire workforce in learning opportunities and conversations around 

anti-racism and equity. Make these approaches/programs available to our clients.

4

Systematically review governance models within key management 

committees to ensure inclusion and diverse representation.

Increase our spend with diverse suppliers over the next three years. 

5

Hold ourselves accountable for strengthening Black- and Latinx- 

owned businesses.

6

Work with our board to add Black and Latinx directors within 

18 months and to expand its diversity efforts.

Partner with State Street Global Advisors’ Asset Stewardship and 

7

determine what State Street can learn from others to develop best 

practices and evolve to a best-in-class organization in combatting 

racism and attracting, motivating, and retaining Black and Latinx talent.

8

Lead an effort with the asset management industry to attract 

and advance more Black and Latinx people into our profession.

Establish combatting racism as a clear priority pillar 

9

alongside education and workforce development, and 

reprioritize State Street Foundation spending accordingly.

10

Leverage Juneteenth as a day of reflection to create 

awareness and establish a State Street-wide day of 

service focused on better understanding racism and 

giving back to our communities.

STATE STREET  |  2020 ANNUAL REPORTL E A D

E N G A G E

G O V E R N

67

S T A T E   S T R E E T   S T R O N G 

O U R   1 0   A C T I O N S

1

Triple our Black and Latinx* leadership (senior vice presidents+) and double our percentage 

of Black and Latinx* populations over the next three years. Extend requirement to interview a 

diverse slate of candidates for positions at all levels.

2

Examine all of State Street’s development and advancement programs and processes to 
improve the mobility and development of Black and Latinx professionals.

3

Enlist our entire workforce in learning opportunities and conversations around 
anti-racism and equity. Make these approaches/programs available to our clients.

4

Systematically review governance models within key management 
committees to ensure inclusion and diverse representation.

5

Increase our spend with diverse suppliers over the next three years. 
Hold ourselves accountable for strengthening Black- and Latinx- 
owned businesses.

6

Work with our board to add Black and Latinx directors within 
18 months and to expand its diversity efforts.

Partner with State Street Global Advisors’ Asset Stewardship and 
determine what State Street can learn from others to develop best 
practices and evolve to a best-in-class organization in combatting 

7

racism and attracting, motivating, and retaining Black and Latinx talent.

8

Lead an effort with the asset management industry to attract 

and advance more Black and Latinx people into our profession.

Establish combatting racism as a clear priority pillar 

9

alongside education and workforce development, and 

reprioritize State Street Foundation spending accordingly.

10

Leverage Juneteenth as a day of reflection to create 

awareness and establish a State Street-wide day of 
service focused on better understanding racism and 
giving back to our communities.

* Black, Asian, and minority ethnic (BAME) 

globally (Black and Latinx, U.S. only)

STATE STREET  |  2020 ANNUAL REPORT68

“ T H E   C O V I D -1 9   P A N D E M I C   H A S   P O S E D   M A N Y   C H A L L E N G E S   O V E R   T H E   P A S T   Y E A R 

T H A T   H A V E   A F F E C T E D   A L L   O F   U S ;   H O W E V E R ,   T H E   T R U T H   I S   T H A T   T H E Y   D O   N O T 

A F F E C T   E V E R Y O N E   E Q U A L L Y .   I T   I S   E V I D E N T   T H A T   S M A L L   B U S I N E S S E S   A R E 

D I S P R O P O R T I O N A T E L Y   A T   R I S K   D U E   T O   T H E   E C O N O M I C   D O W N T U R N   C A U S E D   B Y 

T H E   P A N D E M I C ,   A N D   I T   I S   O U R   R E S P O N S I B I L I T Y   T O   A D D R E S S   T H A T   I N E Q U A L I T Y 

I N   S U P P O R T   O F   E A C H   O T H E R   A N D   O U R   L A R G E R   C O M M U N I T I E S . ”

Y V O N N E   G A R C I A
Chief of Staff to Chairman and CEO, and  
Global Head of Internal Communications, Boston

Although the pandemic hampered our in-person 
volunteer efforts during the year, State Street 
employees gave their time in other ways.  
We brought our Global Volunteer Week online, 
with 2,600 volunteers taking on projects 
that included career panels for students, 
virtual drives for nonprofits, and mentoring 
students in a remote study environment. 

Building on the creativity that nonprofits 
brought to their virtual projects in 2020,  
we are reshaping our own volunteer models 
and programs. We doubled the number of  
paid volunteer days from two to four,  
expanding the opportunities for employees  
to share their time and talent throughout  
the pandemic and beyond.

To help small and medium-sized firms 
trying to survive, rebuild, and rebound 
from the pandemic’s crushing economic 
blows, we partnered with 18 Boston 
region businesses and community leaders 
to launch Small Business Strong. 

Providing free resources and advice to women-, 
minority-, and veteran-owned businesses, this 
statewide initiative paired business owners with 
volunteers from State Street and other local 
companies to help them with issues ranging 
from obtaining loans and grants to managing 
operational, legal, and marketing matters. 

During the year, the program provided 
assistance, in eight languages, to more than 
1,226 small businesses. State Street also 
pledged $5 million over five years in seed 
funding for the New Commonwealth Racial 
Equity and Social Justice Fund (NCF). The NCF 
is a coalition of Black and brown executives 
in Massachusetts who are leveraging their 
individual and collective power to address and 
eliminate systemic racism and racial inequity 
across the Commonwealth. The NCF will fund 
initiatives and nonprofits supporting Black 
and brown communities in four key areas: 
policing and criminal justice reform; economic 
empowerment; health care equity; and youth 
education, empowerment, and civic engagement.

STATE STREET  |  2020 ANNUAL REPORT69

A   M O R E   S U S T A I N A B L E 

F U T U R E   F O R   A L L

We realized a host of environmental accomplish- 
ments throughout the year. We achieved carbon 
neutrality in 2020, setting us on a path to realize 
our objective of net zero emissions by 2050. 

We raised our clean air commitment, increasing 
our targets for reducing carbon dioxide 
emissions after exceeding our previously set 
goals from 2016. Our environmental profile, 
as well as strong performance in social, and 
governance areas, helped us become one of 
two U.S. financial firms included in the Dow 
Jones Sustainability World Index. 

In addition, State Street Global Advisors 
was included as one of only 20 global asset 
managers in the United Nations-supported 
Principles for Responsible Investing Leaders 
Group for excellence in climate reporting, and 
joined Climate Action+, a global investor-led 
initiative to foster the clean energy transition.

As much progress as State Street made in  
addressing environmental, social, and governance  
(ESG) issues last year, the pandemic reinforced  
the importance of driving ESG even deeper into  
our core business strategy. 

Our 2020 ESG Report features detailed 
information on how we are executing against our 
ESG priorities across our businesses, including 
our own corporate sustainability goals and 
our continued engagement with industry and 
community efforts to drive positive change. 

The report also includes stand-alone reports 
for two frameworks: the Sustainability 
Accounting Standards Board and the Task Force 
on Climate-related Financial Disclosures.

STATE STREET  |  2020 ANNUAL REPORT70

N A T A L Y E   K E N N E D Y

M A R C O   C O B A R

J O A N N A   K U C Z A

Vice President, Equity Sales BestX, 

Business Analyst, Office of the CEO, 

Officer, Internal Communications, 

New York

Boston

Gdansk

“The 10 Actions demonstrate our 

“As a U.S. military veteran, loyalty, 

“When employees moved to 

intentional focus on the changes 

duty, respect, selfless service, 

remote work in March, it was 

we must make internally and 

honor, integrity, and personal 

vital to maintain our connectivity. 

externally to bring about a more 

courage (LDRSHIP) are values 

Teams from the Inclusion and 

diverse, equitable, and inclusive 

that I live by. I am so proud 

Diversity, Corporate Citizenship, 

workplace, community, and 

to work for a company that 

and Internal Communications 

industry. Being part of such 

demonstrates true leadership. 

groups collaborated with our 

important work is a legacy I want 

Amid overwhelming issues facing 

employee networks to create 

to leave to employees just starting 

our clients, our communities, 

online events, e-challenges, 

their careers at State Street.”

and our employees, State Street 

and digital activities that helped 

truly listened — then stepped out 

employees stay engaged.”

in front to do the right thing.”

FORWARD TOGETHER  EMPLOYEE VOICESSTATE STREET  |  2020 ANNUAL REPORT71

“We’re working to institutionalize the transparency and trust that  

connect development and mobility, ensuring that employees have  

ongoing opportunities to grow and challenge themselves, and feel  

valued and engaged. This is how we will establish State Street as  

a talent magnet inside and out.”

P I N A R   K I P

Global Head of Talent Marketplace, New York

F U T U R E   F O C U S E D

Continuing to build a strong corporate culture 
is central to our goal of becoming an even 
higher performing organization. We have 
established a consistent framework of values, 
culture traits, and behaviors that help guide 
and support our employees’ personal and 
professional development, create an inclusive 
environment, and encourage leadership. 

The pandemic accelerated many of the 
behaviors we have been working to embed 
across our organization — take initiative 
to deliver business objectives; collaborate 
across teams to reach our shared goals; 

drive better outcomes for clients, employees, 
and shareholders while managing risk; 
seek better ways of working and adopt 
new solutions; and help others succeed. 
These behaviors exemplify and augment 
our culture traits, and will help us further 
propel positive change in our company, 
our industry, and our communities. 

While much work remains, each of us has the 
opportunity to contribute to a more resilient, 
sustainable, and inclusive State Street.

STATE STREET  |  2020 ANNUAL REPORT72

E S G   2 0 2 0   H I G H L I G H T S

A C C E L E R A T I N G   P R O G R E S S

We recognize the long-term implications of 
environmental, social, and governance (ESG) 
issues for our business, our industry, and our 
world, and we are committed to driving ESG-
related change. The crises of 2020 underscored 
the importance of engaging with all of our 
stakeholders, as our teams stepped up efforts to 
mitigate the devastating business and community 
impacts of the global pandemic, while advancing 
the dialogue around social justice and racial equity. 
We also recommitted to accelerating our efforts as 
a servicer and manager of investments to promote 
sustainability. We were proud to achieve carbon 
neutrality in our own global operations in 2020, 
and have pledged to further absolute reductions 
in our emissions to move toward net zero.

Reflecting the importance of ESG to our entire 
business, we appointed Rick Lacaille, State Street 
Global Advisors’ longtime chief investment officer 
and chair of our executive Corporate Responsibility 
Committee, to lead our ESG efforts. In his new 
role, Rick will align our ESG solutions and insights 
across the company, driving deeper integration 
throughout our business and helping amplify our 
message on important topics such as climate 
risk. Furthering our push for more inclusive 
leadership in the industry, State Street Global 
Advisors announced to the companies in which 
we invest our expectations around disclosure 
of gender, racial, and ethnic diversity on their 
boards and across their firms beginning in 2021.

“ C O V I D -1 9   H A S   U N D E R S C O R E D   T H E   I M P O R T A N C E 

O F   I N T E G R A T I N G   E S G   F A C T O R S   A N D   T H I N K I N G 

I N T O   T H E   I N V E S T M E N T   P R O C E S S . ”

R I C K   L A C A I L L E
Senior Investment Advisor, Global Head of ESG, London

STATE STREET  |  2020 ANNUAL REPORT73

2 0 2 0   S N A P S H O T

12%

10

Reduction toward our goal of 
lowering CO2 by 27.5% by 2030

Actions Against Racism 
and Inequality

20

Named to PRI Leaders Group of 
20 Asset Managers for climate 
reporting excellence

43%

Reduction of H2O use, exceeding 
our goal of lowering H2O use by 
10% by 2025

$1.2 M

1 OF 2

Donated to global public health 
organizations addressing COVID-19

U.S.-domiciled financial services 
firms on the Dow Jones 
SustainabilityTM  World Index

74%

Waste recycling rate compared 
to a goal of 80% by 2025

1,226

Small Business Strong cases

5

New ESG ETFs launched by 
State Street Global Advisors

100%

Carbon neutrality

$5 M

Pledged to New Commonwealth 
Racial Equity and Social Justice Fund

3 OF 12

Female directors

13,000

3 OF 12

Bravo employee recognitions

Racially diverse directors

STATE STREET  |  2020 ANNUAL REPORT74

STATE STREET  |  2020 ANNUAL REPORT75

F I N A N C I A L   R E V I E W

STATE STREET  |  2020 ANNUAL REPORT76

STATE STREET  |  2020 ANNUAL REPORTUNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549 

Form 10-K 

☒

☐

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 
OF 1934

For the transition period from                      to                     

Commission File No. 001-07511 
STATE STREET CORPORATION 
(Exact name of registrant as specified in its charter)

MA

(State or other jurisdiction of incorporation)

One Lincoln Street

Boston, MA

(Address of principal executive offices)

04-2456637

(I.R.S. Employer Identification No.)

02111

(Zip Code)

(617) 786-3000
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Common Stock, $1 par value per share

Depositary Shares, each representing a 1/4,000th ownership interest in a share of 
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series D, without 
par value per share

Depositary Shares, each representing a 1/4,000th ownership interest in a share of 
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series G, without 
par value per share

Trading 
Symbol(s)

STT

Name of each exchange on which 
registered

New York Stock Exchange

STT.PRD

New York Stock Exchange

STT.PRG

New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  ☐   No ☒
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes  ☐  No  ☒ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 

12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.  Yes  ☒   No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of 

this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  ☒   No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. 

See the definitions of "large accelerated filer", "accelerated filer", "smaller reporting company", and "emerging growth company" in Rule 12b-2 of the Exchange Act. 

Large accelerated filer

☒

Accelerated filer 

☐

Non-accelerated filer  

☐

Smaller reporting company  

☐

Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 

accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting 

under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). ☐ 
The aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the per share price ($63.55) at which the common equity 

was last sold as of the last business day of the registrant’s most recently completed second fiscal quarter (June 30, 2020) was approximately $22.34 billion. 

The number of shares of the registrant’s common stock outstanding as of January 29, 2021 was 351,786,357.

Portions of the following documents are incorporated by reference into Parts of this Report on Form 10-K, to the extent noted in such Parts, as indicated below:

(1) The registrant’s definitive Proxy Statement for the 2021 Annual Meeting of Shareholders to be filed pursuant to Regulation 14A on or before April 30, 2021 (Part III).

 
STATE STREET CORPORATION
ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED
December 31, 2020 

TABLE OF CONTENTS

PART I
Item 1

Item 1A

Item 1B

Item 2

Item 3

Item 4

Forward-Looking Statements

Risk Factors Summary

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures 

Supplemental Item Information about our Executive Officers 
PART II
Item 5

Item 6

Item 7

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities
Selected Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

General

Overview of Financial Results

Consolidated Results of Operations

Total Revenue

Net Interest Income

Provision for Credit Losses

Expenses

Acquisition Costs

Restructuring and Repositioning Charges

  Income Tax Expense

Line of Business Information

Investment Servicing

Investment Management

Financial Condition

Investment Securities

Loans and Leases

Cross-Border Outstandings

Risk Management

Credit Risk Management

Liquidity Risk Management

Operational Risk Management

Information Technology Risk Management

Market Risk Management

Model Risk Management

Strategic Risk Management

Capital

Off-Balance Sheet Arrangements

Significant Accounting Estimates

Recent Accounting Developments

Item 7A

Quantitative and Qualitative Disclosures About Market Risk

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 State Street Corporation | 2

Item 8

Financial Statements and Supplementary Data

Consolidated Statement of Income

Consolidated Statement of Comprehensive Income

Consolidated Statement of Condition

Consolidated Statement of Changes in Shareholders' Equity

Consolidated Statement of Cash Flows

Note 1. Summary of Significant Accounting Policies

Note 2. Fair Value

Note 3. Investment Securities

Note 4. Loans and Allowance for Credit Losses

Note 5. Goodwill and Other Intangible Assets

Note 6. Other Assets

Note 7. Deposits

Note 8. Short-Term Borrowings

Note 9. Long-Term Debt

Note 10. Derivative Financial Instruments

Note 11. Offsetting Arrangements

Note 12. Commitments and Guarantees

Note 13. Contingencies

Note 14. Variable Interest Entities

Note 15. Shareholders' Equity

Note 16. Regulatory Capital

Note 17. Net Interest Income

Note 18. Equity-Based Compensation

Note 19. Employee Benefits
Note 20. Occupancy Expense and Information Systems and Communications 
Expense
Note 21. Expenses

Note 22. Income Taxes

Note 23. Earnings Per Common Share

Note 24. Line of Business Information

Note 25. Revenue From Contracts with customers

Note 26. Non-U.S. Activities

Note 27. Parent Company Financial Statements

Note 28. Subsequent Events

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance

Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Exhibits, Financial Statement Schedules 

Form 10-K Summary

EXHIBIT INDEX 

SIGNATURES

Item 9

Item 9A

Item 9B
PART III
Item 10

Item 11

Item 12

Item 13

Item 14

PART IV
Item 15

Item 16

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 State Street Corporation | 3

Forward-Looking Statements

This  Form  10-K,  as  well  as  other  reports  and 
proxy materials submitted by us under the Securities 
Exchange Act  of  1934,  registration  statements  filed 
by  us  under  the  Securities Act  of  1933,  our  annual 
report  to  shareholders  and  other  public  statements 
we  may  make,  may  contain  statements  (including 
statements  in  our  Management's  Discussion  and 
Analysis included in such reports, as applicable) that 
are  considered  “forward-looking  statements”  within 
the  meaning  of  U.S.  securities  laws,  including 
statements  about  our  goals  and  expectations 
regarding  our  business, 
financial  and  capital 
condition,  results  of  operations,  strategies,  cost 
savings  and  transformation  initiatives,  investment 
portfolio  performance,  dividend  and  stock  purchase 
programs,  outcomes  of  legal  proceedings,  market 
growth,  acquisitions,  joint  ventures  and  divestitures, 
client  growth  and  new  technologies,  services  and 
opportunities,  as  well  as  industry,  governmental, 
regulatory,  economic  and  market  trends,  initiatives 
and  developments,  the  business  environment  and 
other  matters  that  do  not  relate  strictly  to  historical 
facts.

Terminology  such  as  “plan,”  “expect,”  “intend,” 
“objective,”  “forecast,”  “outlook,”  “believe,”  “priority,” 
“anticipate,”  “estimate,”  “seek,”  “may,”  “will,”  “trend,” 
“target,”  “strategy”  and  “goal,”  or  similar  statements 
or  variations  of  such  terms,  are  intended  to  identify 
forward-looking statements, although not all forward-
looking statements contain such terms.

to 
Forward-looking  statements  are  subject 
various  risks  and  uncertainties,  which  change  over 
time,  are  based  on  management's  expectations  and 
assumptions at the time the statements are made and 
are  not  guarantees  of  future  results.  Management's 
expectations  and  assumptions,  and  the  continued 
validity of the forward-looking statements, are subject 
to  change  due  to  a  broad  range  of  factors  affecting 
the  U.S.  and  global  economies, 
regulatory 
environment and the equity, debt, currency and other 
financial markets, as well as factors specific to State 
Street  and  its  subsidiaries,  including  State  Street 
Bank.  Factors  that  could  cause  changes  in  the 
forward-
expectations  or  assumptions  on  which 
looking  statements  are  based  cannot  be  foreseen 
with certainty and include the factors described under 
the  headings  "Risk  Factors  Summary"  and  "Risk 
Factors"  and  elsewhere  in  this  Form  10-K,  including 
under "Management's Discussion and Analysis." 

Actual  outcomes  and 

results  may  differ 
materially  from  what  is  expressed  in  our  forward-
looking  statements  and  from  our  historical  financial 
results  due  to  the  factors  discussed  in  this  section 
and  elsewhere  in  this  Form  10-K  or  disclosed  in  our 
other  SEC  filings.  Forward-looking  statements  in  this 
Form  10-K  should  not  be  relied  on  as  representing 
our  expectations  or  assumptions  as  of  any  time 

subsequent to the time this Form 10-K is filed with the 
SEC.  We  undertake  no  obligation  to  revise  our 
forward-looking  statements  after  the  time  they  are 
made. The factors discussed herein are not intended 
to  be  a  complete  statement  of  all  risks  and 
uncertainties  that  may  affect  our  businesses.  We 
cannot  anticipate  all  developments 
that  may 
adversely  affect  our  business  or  operations  or  our 
consolidated results of operations, financial condition 
or cash flows. 

Forward-looking  statements  should  not  be 
viewed as predictions and should not be the primary 
basis  on  which  investors  evaluate  State  Street.  Any 
investor  in  State  Street  should  consider  all  risks  and 
uncertainties  disclosed  in  our  SEC  filings,  including 
our filings under the Securities Exchange Act of 1934, 
in  particular  our  annual  reports  on  Form  10-K,  our 
quarterly  reports  on  Form  10-Q  and  our  current 
reports  on  Form  8-K,  or  registration  statements  filed 
under  the  Securities  Act  of  1933,  all  of  which  are 
accessible  on  the  SEC's  website  at  www.sec.gov  or 
on  the  “Investor  Relations”  section  of  our  corporate 
website at www.statestreet.com. 

Risk Factors Summary

The following is a summary of the material risks 
we  are  exposed  to  in  the  course  of  our  business 
activities. The below summary does not contain all of 
the information that may be important to you, and you 
should  read  the  below  summary  together  with  the 
more  detailed  discussion  of  risks  set  forth  under  the 
heading  "Risk  Factors,"  as  well  as  elsewhere  in  this 
"Management's 
Form  10-K  under 
Discussion and Analysis."

the  heading 

Strategic Risks

are 

• We 

intense 
competition, which could negatively affect our 
profitability;

subject 

to 

• We  are  subject  to  significant  pricing 
pressure and variability in our financial results 
and our AUC/A and AUM;

• Our  development  and  completion  of 
new  products  and  services,  including  State 
Street  Alpha,  may 
involve  costs  and 
dependencies  and  expose  us  to  increased 
risk;

• Our  business  may  be  negatively 
affected by our failure to update and maintain 
our technology infrastructure; 

• The  COVID-19  pandemic  continues 
to  create  significant  risks  and  uncertainties 
for our business; 

• Acquisitions,  strategic  alliances,  joint 
ventures and divestitures, and the integration, 
retention  and  development  of  the  benefits  of 
our acquisitions, pose risks for our business; 

• The integration of CRD may be more 
difficult,  costly  or 
than 
expected,  and  the  anticipated  benefits  and 
cost synergies may not be fully realized; and

time  consuming 

 State Street Corporation | 4

• Competition for qualified members of 
our workforce is intense, and we may not be 
able  to  attract  and  retain  the  highly  skilled 
people we need to support our business.

Financial Market Risks

• We  have  significant 

• We  could  be  adversely  affected  by 
geopolitical, economic and market conditions;
International 
operations,  and  disruptions  in  European  and 
Asian  economies  could  have  an  adverse 
effect  on  our  consolidated 
results  of 
operations or financial condition; 

• Our  investment  securities  portfolio, 
consolidated 
and 
consolidated  results  of  operations  could  be 
adversely affected by changes in the financial 
markets;

condition 

financial 

• Our  business  activities  expose  us  to 

interest rate risk;

also 

institutions,  and 

• We  assume  significant  credit  risk  to 
have 
counterparties,  who  may 
substantial  financial  dependencies  with  other 
financial 
these  credit 
exposures  and  concentrations  could  expose 
us to financial loss; 
• Our 

represents  a 
significant  portion  of  our  consolidated 
revenue  and  is  subject  to  decline  based  on, 
among other factors, the investment activities 
of our clients;

revenue 

fee 

•

to  effectively 
If  we  are  unable 
liquidity,  our 
manage  our  capital  and 
consolidated 
financial  condition,  capital 
ratios,  results  of  operations  and  business 
prospects could be adversely affected;

• We  may  need  to  raise  additional 
capital or debt in the future, which may not be 
available  to  us  or  may  only  be  available  on 
unfavorable terms; and

•

If we experience a downgrade in our 
credit  ratings,  or  an  actual  or  perceived 
reduction 
financial  strength,  our 
borrowing  and  capital  costs,  liquidity  and 
reputation could be adversely affected.

in  our 

Compliance and Regulatory Risks

including 

• Our  business  and  capital-related 
share 
activities, 
repurchases,  may  be  adversely  affected  by 
capital  and  liquidity  standards  required  as  a 
result of capital stress testing;

common 

• We  face  extensive  and  changing 
government  regulation  in  the  jurisdictions  in 
which  we  operate,  which  may  increase  our 
costs and compliance risks;

• We are subject to enhanced external 
oversight as a result of the resolution of prior 
regulatory or governmental matters;

• Our  businesses  may  be  adversely 
affected  by  government  enforcement  and 
litigation;

to  various 

• We  are  subject 

legal 
proceedings  relating  to  the  manner  in  which 
we  have  invoiced  certain  expenses,  and  the 
outcome  of  which  could  materially  adversely 
affect  our  results  of  operations  or  harm  our 
business or reputation;

• Any  misappropriation 

the 
confidential  information  we  possess  could 
have an adverse impact on our business and 
could  subject  us 
regulatory  actions, 
to 
litigation and other adverse effects; 

of 

• Our  calculations  of  risk  exposures, 
total  RWA  and  capital  ratios  depend  on  data 
inputs,  formulae,  models,  correlations  and 
assumptions  that  are  subject  to  change, 
which  could  materially 
risk 
exposures,  our  total  RWA  and  our  capital 
ratios from period to period;

impact  our 

• Changes 

in  accounting  standards 
may  adversely  affect  our  consolidated 
financial statements; 
in 
• Changes 

rules  or 
regulations,  challenges  to  our  tax  positions 
and  changes  in  the  composition  of  our  pre-
tax  earnings  may  increase  our  effective  tax 
rate; and

laws, 

tax 

• The transition away from LIBOR may 
result  in  additional  costs  and  increased  risk 
exposure.

Operational Risks

• Our  control  environment  may  be 
inadequate,  fail  or  be  circumvented,  and 
operational  risks  could  adversely  affect  our 
consolidated results of operations;

• Cost shifting to non-U.S. jurisdictions 
and outsourcing may expose us to increased 
operational  risk  and  reputational  harm  and 
may not result in expected cost savings;

•

If  we,  or  the  third  parties  with  which 
we  do  business,  experience  failures,  attacks 
or  unauthorized  access 
their 
respective information technology systems or 
facilities,  or  disruptions  to  our  continuous 
operations,  this  could  result  in  significant 
costs,  reputational  damage  and  limits  on  our 
business activities; 

to  our  or 

• Long-term  contracts  expose  us  to 

pricing and performance risk;

• Our  businesses  may  be  negatively 
affected  by  adverse  publicity  or  other 
reputational harm;

• We  may  not  be  able  to  protect  our 

intellectual property;

• The  quantitative  models  we  use  to 
manage our business may contain errors that 
could result in material harm;

 State Street Corporation | 5

and 

• Our 

reputation 

business 
prospects  may  be  damaged  if  our  clients 
incur  substantial  losses  or  are  restricted  in 
redeeming their interests in investment pools 
that we sponsor or manage;

• The impacts of climate change could 
adversely affect our business operations; and
• We  may  incur  losses  as  a  result  of 
unforeseen  events  including  terrorist  attacks, 
natural  disasters,  the  emergence  of  a  new 
pandemic or acts of embezzlement.

PART I

ITEM 1.  BUSINESS

GENERAL

the 

laws  of 

in  1969  under 

State  Street  Corporation,  referred  to  as  the 
Parent  Company,  is  a  financial  holding  company 
organized 
the 
Commonwealth  of  Massachusetts.  Our  executive 
offices  are  located  at  One  Lincoln  Street,  Boston, 
Massachusetts  02111  (telephone  (617)  786-3000). 
For  purposes  of  this  Form  10-K,  unless  the  context 
requires otherwise, references to “State Street,” “we,” 
terms  mean  State  Street 
“us,”  “our”  or  similar 
Corporation  and  its  subsidiaries  on  a  consolidated 
basis.  The  Parent  Company  is  a  source  of  financial 
and managerial strength to our subsidiaries. Through 
our  subsidiaries, 
including  our  principal  banking 
subsidiary,  State  Street  Bank  and  Trust  Company, 
referred to as State Street Bank, we provide a broad 
range  of 
to 
institutional investors worldwide, with $38.79 trillion of 
AUC/A and $3.47 trillion of AUM as of December 31, 
2020.

financial  products  and  services 

As of December 31, 2020, we had consolidated 
total  assets  of  $314.71  billion,  consolidated  total 
total 
deposits  of  $239.80  billion,  consolidated 
shareholders' equity of $26.20 billion and over 39,000 
employees. We operate in more than 100 geographic 
markets  worldwide, 
the  U.S.,  Canada, 
including 
Europe, the Middle East and Asia.

On 

the  “Investor  Relations”  section  of  our 
corporate  website  at  www.statestreet.com,  we  make 
available, free of charge, all reports we electronically 
file  with,  or  furnish  to,  the  SEC  including  our Annual 
Reports  on  Form  10-K,  Quarterly  Reports  on  Form 
10-Q  and  Current  Reports  on  Form  8-K,  as  well  as 
any  amendments  to  those  reports,  as  soon  as 
reasonably  practicable  after  those  documents  have 
been  filed  with,  or  furnished  to,  the  SEC.  These 
documents are also accessible on the SEC’s website 
at  www.sec.gov.  We  have  included  the  website 
addresses of State Street and the SEC in this report 
as  inactive  textual  references  only.  Information  on 
those websites is not incorporated by reference in this 
Form 10-K.

We  have  Corporate  Governance  Guidelines,  as 
well  as  written  charters  for  the  Examining  and Audit 

Committee,  the  Executive  Committee,  the  Human 
Resources Committee, the Nominating and Corporate 
Governance Committee, the Risk Committee and the 
Technology  and  Operations  Committee  of  our  Board 
of Directors, or Board, and a Code of Ethics for senior 
financial officers, a Standard of Conduct for Directors 
and a Standard of Conduct for our employees. Each 
of  these  documents  is  posted  on  the  "Investor 
Relations"  section  of  our  website  under  "Corporate 
Governance."

regulatory  standards, 

We  provide  additional  disclosures  required  by 
including 
applicable  bank 
supplemental  qualitative  and  quantitative  information 
with  respect  to  regulatory  capital  (including  market 
risk  associated  with  our  trading  activities)  and  the 
liquidity  coverage  ratio,  summary  results  of  State 
Street-run  stress  tests  which  we  conduct  under  the 
Dodd-Frank  Act  and  resolution  plan  disclosures 
required under the Dodd-Frank Act. These additional 
disclosures  are  available  on  the  “Investor  Relations” 
section of our website under "Filings and Reports."

We  use  acronyms  and  other  defined  terms  for 
certain business terms and abbreviations, as defined 
on the acronyms list and glossary under Item 8 in this 
Form 10-K.

BUSINESS DESCRIPTION

Overview

We conduct our business primarily through State 
Street  Bank,  which  traces  its  beginnings  to  the 
founding  of  the  Union  Bank  in  1792.  State  Street 
Bank's  current  charter  was  authorized  by  a  special 
Act of the Massachusetts Legislature in 1891, and its 
present  name  was  adopted  in  1960.  State  Street 
Bank operates as a specialized bank, referred to as a 
trust  or  custody  bank,  that  services  and  manages 
assets on behalf of its institutional clients. 

funds  and  other 

Our  clients  include  mutual  funds,  collective 
investment 
investment  pools, 
corporate  and  public  retirement  plans,  insurance 
companies, foundations, endowments and investment 
managers.

LINES OF BUSINESS

We  have  two  lines  of  business:  Investment 

Servicing and Investment Management.

Investment Servicing

Our 

Investment  Servicing 

line  of  business 
performs  core  custody  and  related  value-added 
functions,  such  as  providing  institutional  investors 
with  clearing,  settlement  and  payment  services.  Our 
financial  services  and  products  allow  our 
large 
financial 
institutional 
transactions  on  a  daily  basis  in  markets  across  the 
globe.  As  most 
investors  cannot 
institutional 
economically  or  efficiently  build  their  own  technology 
and operational processes necessary to facilitate their 
global  securities  settlement  needs,  our  role  as  a 

investor  clients 

to  execute 

 State Street Corporation | 6

global  trust  and  custody  bank  is  generally  to  aid  our 
clients  to  efficiently  perform  services  associated  with 
the  clearing,  settlement  and  execution  of  securities 
transactions and related payments.

regulation); 

record-keeping; 

Our Investment Servicing products and services 
include:  custody;  product  accounting;  daily  pricing 
and administration; master trust and master custody; 
depotbank services (a fund oversight role created by 
non-U.S. 
cash 
management; foreign exchange, brokerage and other 
trading  services;    securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
financing; 
facilities; 
investment 
lease 
investment  manager 
manager  and  alternative 
operations  outsourcing;  performance, 
risk  and 
compliance analytics; and financial data management 
to support institutional investors.

loans  and 

Included  within  our  Investment  Servicing  line  of 
business is Charles River Systems, Inc. (CRD), which 
we  acquired  in  October  2018.  The  Charles  River 
Investment  Management  solution  is  a  technology 
offering  which  is  designed  to  automate  and  simplify 
the  institutional  investment  process  across  asset 
classes, from portfolio management and risk analytics 
through 
trading  and  post-trade  settlement,  with 
integrated compliance and managed data throughout. 
With the acquisition of CRD, we took the first step in 
front-to-back  platform,  State  Street 
building  our 
AlphaSM (State Street Alpha). Today, our State Street 
Alpha  platform  combines  portfolio  management, 
trading  and  execution,  advanced  data  aggregation, 
analytics  and  compliance  tools,  and  integration  with 
other industry platforms and providers.

We  provide  some  or  all  of  the  Investment 
Servicing  integrated  products  and  services  to  clients 
in  the  U.S.  and  in  many  other  markets,  including, 
among  others,  Australia,  Cayman  Islands,  France, 
Germany,  Hong  Kong, 
Italy,  Japan, 
Luxembourg,  South  Korea  and  the  U.K.  As  of 
December  31,  2020,  we  serviced  AUC/A  of 
the  Americas, 
approximately  $28.25 
approximately $8.10 trillion in Europe and the Middle 
East  and  approximately  $2.45  trillion  in  the  Asia-
Pacific region1.

Ireland, 

trillion 

in 

Investment Management

for  our  clients.  Our 

Our  Investment  Management  line  of  business, 
through  State  Street  Global  Advisors,  provides  a 
broad  range  of  investment  management  strategies 
investment 
and  products 
management  strategies  and  products  span  the  risk/
reward  spectrum  for  equity,  fixed  income  and  cash 
assets,  including  core  and  enhanced  indexing,  multi-
asset  strategies,  active  quantitative  and  fundamental 
active 
investment 
strategies. Our AUM is currently primarily weighted to 
indexed strategies. In addition, we provide a breadth 

capabilities  and  alternative 

of  services  and  solutions,  including  environmental, 
social and governance investing, defined benefit and 
defined  contribution  and  Global  Fiduciary  Solutions 
(formerly Outsourced Chief Investment Officer). State 
Street  Global  Advisors  is  also  a  provider  of  ETFs, 
including  the  SPDR®  ETF  brand.  While  management 
fees  are  primarily  determined  by  the  values  of AUM 
employed, 
and 
management 
factors  as  well, 
including  the  benchmarks  specified  in  the  respective 
management  agreements  related  to  performance 
fees. As  of  December  31,  2020,  State  Street  Global 
Advisors had AUM of approximately $3.47 trillion.

investment 
fees  reflect  other 

strategies 

the 

included 

Additional 

is  provided  under 

information  about  our 

lines  of 
“Line  of  Business 
business 
Information” 
our  Management's 
Discussion  and  Analysis,  and  in  Note  24  to  the 
consolidated  financial  statements  in  this  Form  10-K. 
Additional information about our non-U.S. activities is 
included  in  Note  26  to  the  consolidated  financial 
statements in this Form 10-K.

in 

COMPETITION

We operate in a highly competitive environment 
in all areas of our business globally. Our competitors 
include  a  broad  range  of  financial  institutions  and 
servicing companies, including other custodial banks, 
deposit-taking  institutions,  investment  management 
firms,  insurance  companies,  mutual  funds,  broker/
dealers, 
investment  banks,  benefits  consultants, 
investment  analytics  businesses,  business  service 
and  software  companies  and  information  services 
firms.  As  our  businesses  grow  and  markets  evolve, 
we  may  encounter  increasing  and  new  forms  of 
competition around the world.

in 

We  believe 

the  markets 

that  many  key 

factors  drive 
competition 
for  our  business. 
Technological expertise, economies of scale, required 
levels  of  capital,  pricing,  quality  and  scope  of 
services,  and  sales  and  marketing  are  critical  to  our 
Investment  Servicing 
line  of  business.  For  our 
line  of  business,  key 
Investment  Management 
competitive  factors  include  expertise,  experience, 
availability  of  related  service  offerings,  quality  of 
service, price, efficiency of our products and services, 
and performance.

Our  competitive  success  may  depend  on  our 
ability  to  develop  and  market  new  and  innovative 
services,  to  adopt  or  develop  new  technologies,  to 
implement efficiencies into our operational processes, 
to bring new services to market in a timely fashion at 
competitive  prices,  to  integrate  existing  and  future 
products  and  services  effectively  into  State  Street 
Alpha,  to  continue  to  expand  our  relationships  with 
existing clients, and to attract new clients.

We  are  a  systemically 

important 

institution 

(SIFI)  and  are  subject 

financial 
to  extensive 

1 Geographic mix is generally based on the domicile of the entity servicing the funds and is not necessarily representative of the underlying asset mix.

 State Street Corporation | 7

regulation  and  supervision  with  respect 
to  our 
operations  and  activities.  Not  all  of  our  competitors 
have  similarly  been  designated  as  systemically 
important  nor  are  all  of  them  subject  to  the  same 
degree  of  regulation  as  a  bank  or  financial  holding 
company, and therefore some of our competitors may 
not  be  subject  to  the  same  limitations,  requirements 
and  standards  with  respect  to  their  operations  and 
activities.  Most  other  financial  institutions  designated 
as  systemically  important  have  substantially  greater 
financial resources and a broader base of operations 
than  we  do  and  are,  consequently,  in  a  better 
competitive position to manage and bear the costs of 
this 
requirement.  See 
"Supervision  and  Regulation"  in  this  Item  for  more 
information.

regulatory 

enhanced 

HUMAN RESOURCES

reputation.  We  seek 

the  company’s  value  proposition, 

Our  employees  are  a  core  asset  and  a  key 
driver  of  our  long-term  performance.  Our  employees 
innovate 
drive 
better ways to serve our clients and act as custodians 
of  our 
to  empower  our 
employees  by  providing  development  and  learning 
opportunities  to  keep  our  personnel  engaged  and 
help our teams reach their full potential, by promoting 
an inclusive and diverse workplace and by improving 
productivity  and  efficiency.  We  first  measure  our 
executives’ business and technical performance, and 
then may further adjust their compensation, based on 
their  risk  performance  and  their  performance  against 
critical  leadership  behaviors  and  culture  traits  that 
align with our human capital management strategy.

In  2020, 

the  COVID-19  pandemic  had  a 
significant  impact  on  how  we  managed  our  human 
capital.  Nearly  all  of  our  workforce  began  working 
remotely,  reaching  approximately  90%  in April  2020, 
and we instituted safety protocols and procedures for 
the essential employees who returned to work on site. 
During  this  period  of  uncertainty  for  our  employees, 
we  committed  in  the  first  quarter  of  2020  that  no 
workforce reductions would occur in 2020, other than 
for  performance  or  conduct  reasons.  Due  to  the  net 
impact of hiring and attrition levels, both of which we 
monitor closely, our workforce at the end of 2020 was 
up  1%  compared  to  2019  at  approximately  39,000 
employees,  67%  of  whom  are  located  outside  the 
U.S.  Moreover,  approximately  90%  of  responding 
employees  indicated  during  an  all-employee  survey 
that  they  were  proud  of  the  way  the  company  is 
responding to the crisis.

Reflecting  the  key  role  of  human  capital  in  our 
business strategy, in 2020, we renamed the Board of 
Directors’ Executive Compensation Committee as the 
Human  Resources  Committee  and  highlighted  in  its 
charter  the  Committee’s  oversight  responsibilities  for 
human  capital  management,  including  recruitment, 
retention  and  inclusion  and  diversity  initiatives.  We 
also  established  the  Enterprise  Talent  Management 
committee, 
a  management-level 
Committee, 
consisting of senior leaders of our organization, which 

oversees  our  global  business  activities.  The 
Enterprise  Talent  Management  Committee  provides 
leadership, 
for  all 
aspects  of  our  global  talent  related  initiatives  that 
support  achievement  of  our  strategic  priority  to 
become a high-performing organization. 

input  and  advisory  oversight 

Our Culture and Values

Our  culture  and  values  help  to  define  us  as  a 
company  and  are  embodied  in  the  following  culture 
traits we expect of our employees: 

• Choose to Own It;

• Break Through Silos;

• Deliver  Results  with  Integrity  and 

Speed; 

• Do Better Every Day; and

• Care for Our Colleagues, Clients and 

Community.

 We believe that an inclusive and diverse culture 
where all employees feel valued and engaged makes 
State  Street  a  desirable  place  to  work,  helps  us  to 
attract key talent and retain employees as they grow 
in  their  careers  and  fosters  an  environment  that 
and 
individual’s 
enhances 
professional satisfaction.

productivity 

each 

The  integrity  and  ethical  decision-making  of  our 
employees  is  also  paramount  for  our  culture.  We 
encourage  employees  to  speak  up  if  they  see 
behavior  that  is  inconsistent  with  our  Standard  of 
Conduct  and  values,  and  we  provide  multiple 
channels  for  them  to  do  so.  Our  goal  is  to  promote 
ethical  conduct  by  treating  minor  policy  breaches  as 
learning opportunities, with major policy breaches and 
misconduct 
treated  promptly,  professionally,  and 
seriously.

Compensation Philosophy

Our overall aim with respect to compensation is 
to  reward  and  motivate  high-performing  employees 
and  to  provide  competitive  incentive  opportunities, 
encouraging  employees  to  learn  and  grow  in  their 
careers. Compensation is typically comprised of fixed 
compensation,  which  reflects  individual  skills  and 
abilities  relative  to  role  requirements,  and  variable 
total 
compensation,  which 
link 
to 
organizational, 
compensation 
business 
individual 
performance. Our compensation program is intended 
to  drive  our  business  strategy  by  differentiating  pay 
based on performance against annual objectives.

opportunities 
risk  management  and 

is  designed 

line, 

to 

Development and Learning

and 

Professional 

employee 
development 
learning  are  key  elements  of  our  talent  retention 
strategy.  We  seek 
learning  and 
development programs with our long-term strategy by 
offering  skills  enhancement  targeting  the  rapidly 
changing, technology-centric demands of the financial 
services  industry  to  our  workforce.  We  also  provide 

to  align  our 

 State Street Corporation | 8

targeted  professional  development  opportunities  and 
new  roles  for  key  talent,  which  we  believe  helps  to 
deepen  our  employees’  skillsets  and  provides  them 
with  a  broader  perspective  on  the  organization.  To 
help  leverage  our  internal  talent,  we  launched  an 
internal  talent  marketplace  during  2020.  The  talent 
marketplace  is  an  innovative  way  for  employees  to 
access  new  roles,  skills,  and  opportunities,  and  for 
managers  to  recruit  internal  talent.  By  broadening 
every  employee’s  access  to  roles  and  by  showing 
managers the full breadth of talent at State Street, our 
goal  is  to  provide  better  pathways  to  long-term 
success for all employees. 

Inclusion and Diversity

intended 

While  inclusion  and  diversity  have  long  been  a 
focus for our company, we are working to accelerate 
progress against our racial/ethnic diversity goals and 
build  more  equity  through  all  of  our  talent  processes 
and  within  our  communities  via  “10  Actions  Against 
Racism  and  Inequality,”  which  we  announced  in  July 
2020.  These  concrete  actions  are 
to 
address  racial  and  social  injustice  by  improving 
inclusion  and  diversity  within  our  own  organization 
and advocating for the same in our industry. While we 
have  taken  many  steps  to  address  inequality  and 
racism  in  our  organization,  in  our  communities,  and 
through  our  asset  stewardship  program,  we  have 
more  work  to  do.  This  includes  our  plan  to  increase 
the  representation,  development,  and  advancement 
of  Black  and  Latinx  employees  and  working  with  our 
Board  of  Directors  to  add  Black  and  Latinx  directors 
by  2022.  More  details  on  the  “10  Actions”  are 
available on our website.

At  the  end  of  2020,  our  global  workforce  was 
54.5%  male  and  45.2% 
female,  and  women 
represented  30.1%  of  our  leadership  (defined  as 
senior  vice  president  level  and  above).  In  the  U.S., 
30% of our workforce self-identified as employees of 
color.  We  also  publish  our  demographic  data  in  our 
EEO-1  report,  which  is  included  in  our  Corporate 
our 
Responsibility 
‘Environmental,  Social  and  Governance  Report’  for 
2020), and can be found in the Values section of our 
website. 

(renamed 

Report 

as 

Organizational Effectiveness

Driving  improvements  in  both  individual  and 
organizational  productivity  is  a  key  ongoing  focus  of 
our  overall  human  capital  management  strategy.  We 
seek to enhance the value each employee is able to 
contribute by investing in new technologies, designing 
more  effective  organizational  structures,  improving 
processes  and  operating  models,  optimizing  our 
global  footprint,  and  aligning  incentives  to  outcomes. 
We  believe  that  improving  the  productivity  of  our 
workforce  will  yield  more  engaged  and  higher 
performing  employees  and  better  products  and 
services for our clients.

Additional Information

strategy, 

Additional  information  on  our  human  capital 
management 
detailed 
demographic  data,  will  be  contained  in  our  2020 
Environmental, Social and Governance Report, which 
we  expect  to  make  available  on  our  website  by April 
30, 2021.

including 

SUPERVISION AND REGULATION

We are registered with the Federal Reserve as a 
bank holding company pursuant to the Bank Holding 
Company  Act  of  1956.  The  Bank  Holding  Company 
Act  generally  limits  the  activities  in  which  bank 
holding companies and their non-banking subsidiaries 
may engage to managing or controlling banks and to 
a range of activities that are considered to be closely 
related to banking. Bank holding companies that have 
elected to be treated as financial holding companies, 
such  as  the  Parent  Company,  may  engage  in  a 
broader range of activities considered to be "financial 
in nature." The regulatory limits on our activities also 
apply  to  non-banking  entities  that  we  are  deemed  to 
“control”  for  purposes  of  the  Bank  Holding  Company 
Act,  which  may  include  companies  of  which  we  own 
or control 5% or more of a class of voting shares. The 
Federal Reserve may order a bank holding company 
to terminate any activity, or its ownership or control of 
a non-banking subsidiary, if the Federal Reserve finds 
that  the  activity,  ownership  or  control  constitutes  a 
serious  risk  to  the  financial  safety,  soundness  or 
stability of a banking subsidiary or is inconsistent with 
sound  banking  principles  or  statutory  purposes.  The 
Bank  Holding  Company  Act  also  requires  a  bank 
holding  company  to  obtain  prior  approval  of  the 
Federal  Reserve  before  it  acquires  substantially  all 
the  assets  of  any  bank,  or  ownership  or  control  of 
more than 5% of the voting shares of any bank.

The  Parent  Company  has  elected  to  be  treated 
as  a  financial  holding  company  and,  as  such,  may 
engage  in  a  broader  range  of  non-banking  activities 
than  permitted  for  bank  holding  companies  and  their 
subsidiaries that have not elected to become financial 
holding companies. Financial holding companies may 
engage  directly  or  indirectly,  either  de  novo  or  by 
acquisition,  in  activities  that  are  defined  by  the 
Federal  Reserve  to  be  financial  in  nature,  provided 
that  the  financial  holding  company  gives  the  Federal 
Reserve  after-the-fact  notice  of  the  new  activities. 
Activities defined to be financial in nature include, but 
are  not  limited  to:  providing  financial  or  investment 
advice; underwriting; dealing in or making markets in 
securities;  making  merchant  banking  investments, 
subject  to  significant  limitations;  and  any  activities 
previously found by the Federal Reserve to be closely 
related to banking. In order to maintain our status as 
a financial holding company, we and each of our U.S. 
depository  institution  subsidiaries  are  expected  to  be 
well  capitalized  and  well  managed,  as  defined  in 
applicable  regulations  and  determined  in  part  by  the 

 State Street Corporation | 9

results  of  regulatory  examinations,  and  must  comply 
with Community Reinvestment Act obligations. Failure 
to maintain these standards may result in restrictions 
on  our  activities  and  may  ultimately  permit  the 
Federal Reserve to take enforcement actions against 
us  and  restrict  our  ability  to  engage  in  activities 
defined to be financial in nature. Currently, under the 
Bank  Holding  Company Act,  we  may  not  be  able  to 
engage in new activities or acquire shares or control 
of other businesses.

is  subject  has 

In  response  to  the  2008  financial  crisis,  as  well 
as  other  factors,  such  as  technological  and  market 
changes, both the scope of the laws and regulations 
and  the  intensity  of  the  supervision  to  which  our 
business 
increased.  Regulatory 
enforcement  and  fines  have  also  increased  across 
the  banking  and  financial  services  sector.  Many  of 
these changes have occurred as a result of the Dodd-
Frank  Act  and  its  implementing  regulations,  most  of 
which  are  now  in  place.  Subsequently,  in  May  2018, 
the  Economic  Growth,  Regulatory  Relief  and 
Consumer  Protection  Act  (EGRRCPA)  was  enacted. 
The  EGRRCPA’s  revisions  to  the  U.S.  financial 
regulatory  framework  have  altered  certain  laws  and 
regulations applicable to us and other major financial 
services firms. Irrespective of any regulatory change, 
we  expect  that  our  business  will  remain  subject  to 
extensive regulation and supervision.

in 

In  addition,  increased  regulatory  requirements 
and initiatives have been and are being implemented 
internationally  with  respect  to  financial  institutions, 
including  the  implementation  of  the  Basel  III  rule 
(refer  to  “Regulatory  Capital  Adequacy  and  Liquidity 
Standards” 
this  “Supervision  and  Regulation” 
section and under "Capital" in “Financial Condition” in 
our  Management's  Discussion  and  Analysis  in  this 
Form 10-K for a discussion of Basel III), the European 
Commission’s  Investment  Firm  Review  and  Central 
Securities  Depositories  Regulation,  as  well  as 
upcoming  proposals  for  a  review  of  the  Alternative 
Investment  Fund  Managers  Directive  and  proposals 
under the Capital Markets Union Action Plan.

(including 

organizations 

Many  aspects  of  our  business  are  subject  to 
regulation  by  other  U.S. 
federal  and  state 
governmental  and  regulatory  agencies  and  self-
securities 
regulatory 
exchanges),  and  by  non-U.S.  governmental  and 
regulatory agencies and self-regulatory organizations. 
Some  aspects  of  our  public  disclosure,  corporate 
governance  principles  and  internal  control  systems 
are subject to the Sarbanes-Oxley Act of 2002 (SOX), 
the  Dodd-Frank Act  and  regulations  and  rules  of  the 
SEC and the New York Stock Exchange.

Regulatory  Capital  Adequacy  and  Liquidity 
Standards

Basel III Rule

We,  as  an  advanced  approaches  banking 
organization, are subject to the Basel III framework in 

the U.S. The provisions of the Basel III rule related to 
minimum  capital  requirements,  regulatory  capital 
buffers and deductions and adjustments to regulatory 
capital were fully implemented as of January 1, 2019. 
We  are  also  subject  to  the  market  risk  capital  rule 
jointly issued by U.S. banking regulators to implement 
the  changes  to  the  market  risk  capital  framework  in 
the U.S. 

in 

As  required  by  the  Dodd-Frank  Act,  we,  as  an 
advanced  approaches  banking  organization,  are 
subject  to  a  "capital  floor,"  also  referred  to  as  the 
the  assessment  of  our 
Collins  Amendment, 
regulatory  capital  adequacy,  including  the  capital 
conservation  buffer  and  countercyclical  capital  buffer 
described below in this "Supervision and Regulation" 
section.  Our  risk-based  capital  ratios  for  regulatory 
assessment  purposes  are  the  lower  of  each  ratio 
calculated  under  the  standardized  approach  and  the 
advanced approaches.

Risk Weighted Assets

The  Basel  III  rule  provides  for  two  frameworks 
for  the  calculation  of  RWA  for  purposes  of  bank 
regulatory  compliance:  the  “standardized”  approach 
and the “advanced” approaches, which are applicable 
to  advanced  approaches  banking  organizations,  like 
us.

The 

approach 

standardized 

prescribes 
standardized  risk  weights  for  certain  on-  and  off-
balance  sheet  exposures  in  the  calculation  of  RWA. 
The  advanced  approaches  consist  of  the  Advanced 
Internal Ratings-Based Approach (AIRB) used for the 
calculation  of  RWA  related  to  credit  risk  and  the 
Advanced  Measurement  Approach  (AMA)  used  for 
the calculation of RWA related to operational risk.

a 

rule 

final 

approach 

(SA-CCR), 

standardized 

the 
credit 

that,  among  other 

In November 2019, the Federal Reserve and the 
other  U.S.  federal  banking  agencies  (U.S. Agencies)  
things, 
issued  a 
implements 
for 
counterparty 
new 
risk 
methodology for calculating the exposure amount for 
derivative  contracts.  Under  the  final  rule,  which 
becomes  effective  on  January  1,  2022,  we  will  have 
the  option  to  use  the  SA-CCR  or  the  Internal  Model 
Methodology (IMM) to measure the exposure amount 
of  our  cleared  and  uncleared  derivative  transactions 
under  our  advanced  approaches  calculation.  We  will 
be  required  to  determine  the  amount  of  these 
exposures using the SA-CCR under our standardized 
approach capital calculation. Due to the nature of our 
trading activities, the impact of the final rule may have 
a  greater  proportional  impact  on  our  RWA  than  on 
some of our G-SIB peers. In addition, under the final 
rule we will be required to use a simplified formula to 
determine 
the  RWA  amount  of  our  central 
counterparty default fund contributions. 

 State Street Corporation | 10

Minimum Risk-Based Capital Requirements

Among  other  things,  the  Basel  III  rule  (as 

amended) requires:

• a  minimum  CET1  risk-based  capital 
ratio  of  4.5%  and  a  minimum  SLR  of  3%  for 
advanced approaches banking organizations;

• a  minimum  Tier  1  risk-based  capital 

ratio of 6%; 

• a  minimum  total  capital  ratio  of  8%; 

and

•

the stress capital and countercyclical 
capital buffers, referenced below, as well as a 
G-SIB  surcharge  and  the  enhanced  SLR 
(which  acts  as  an  SLR  buffer)  described  in 
in  our 
in  "Financial  Condition" 
"Capital" 
Management's  Discussion  and  Analysis  in 
this Form 10-K.

Under  the  Basel  III  rule,  our  total  regulatory 
capital is composed of three tiers: CET1 capital, Tier 
1  capital  (which  includes  CET1  capital),  and  Tier  2 
capital. The total of Tier 1 and Tier 2 capital, adjusted 
as applicable, is referred to as total regulatory capital.

CET1  capital 

is  composed  of  core  capital 
elements,  such  as  qualifying  common  shareholders' 
equity and related surplus plus retained earnings and 
the  cumulative  effect  of  foreign  currency  translation 
plus net unrealized gains (losses) on debt and equity 
securities  classified  as AFS,  less  treasury  stock  and 
less  goodwill  and  other  intangible  assets,  net  of 
related  deferred 
is 
composed  of  CET1  capital  plus  additional  Tier  1 
capital instruments which, for us, includes four series 
of  preferred  equity  outstanding  as  of  December  31, 
includes  certain  eligible 
2020.  Tier  2  capital 
instruments.  Total 
subordinated 
regulatory capital consists of Tier 1 capital and Tier 2 
capital.

liabilities.  Tier  1  capital 

long-term  debt 

tax 

Certain  other  items,  if  applicable,  must  be 
deducted  from  Tier  1  and  Tier  2  capital,  including 
certain  investments  in  the  capital  of  unconsolidated 
banking,  financial  and  insurance  entities  and  the 
amount  of  expected  credit  losses  that  exceeds 
recorded allowances for loan and other credit losses. 
Expected  credit  losses  are  calculated  for  wholesale 
credit  exposures  by  formula  in  conformity  with  the 
Basel III rule.

G-SIB Surcharge

The eight U.S. bank holding companies deemed 
to  be  G-SIBs,  including  us,  are  required  to  calculate 
the  G-SIB  surcharge  annually  according  to  two 
methods, and be bound by the higher of the two:

• Method 

1:  Assesses 

systemic 
importance  based  upon  five  equally-weighted 
components: 
interconnectedness, 
complexity,  cross-jurisdictional  activity  and 
substitutability; or

size, 

• Method 2: Alters the calculation from 
in  a  short-term 
Method  1  by 
wholesale 
in  place  of 
substitutability  and  applying  a  2x  multiplier  to 
the sum of the five components.

factoring 

funding 

score 

Method 2 is the binding methodology for us as of 
December 31, 2020, and our applicable surcharge for 
to  be  1.0%  based  on  a 
2021  was  calculated 
calculation date of December 31, 2019. 

Stress Capital Buffer

final  rule 
the  standardized  approach, 

  On  March  4,  2020,  the  U.S.  Agencies  issued 
that 
the  Stress  Capital  Buffer  (SCB) 
replaces,  under 
the 
capital  conservation  buffer  (2.5%)  with  an  SCB 
calculated  as  the  difference  between  the  institution’s 
starting  and  lowest  projected  CET1  ratio  under  the 
CCAR  severely  adverse  scenario  plus  planned 
common  stock  dividend  payments  (as  a  percentage 
of  RWA)  from  the  fourth  through  seventh  quarter  of 
the  CCAR  planning  horizon.  The  SCB  requirement, 
which  became  effective  October  1,  2020,  can  be  no 
less than 2.5% of RWA. On June 25, 2020, we were 
notified  by  the  Federal  Reserve  of  our  preliminary 
SCB  at  the  minimum  of  2.5%  for  the  period  of 
October 1, 2020 through September 30, 2021, which 
was later finalized on August 10, 2020.  For additional 
information about the SCB final rule, refer to “Capital 
this 
Planning,  Stress  Tests  and  Dividends” 
"Supervision and Regulation" section.

in 

Under the SCB final rule, a banking organization 
would be able to make capital distributions (subject to 
other  regulatory  constraints,  such  as  regulatory 
review  of  its  capital  plans)  and  discretionary  bonus 
payments  without  specified  limitations,  as  long  as  it 
maintains  the  required  capital  conservation  buffer  of 
2.5%  plus  the  applicable  G-SIB  surcharge  (plus  any 
potentially  applicable  countercyclical  capital  buffer) 
over  the  minimum  required  risk-based  capital  ratios 
and leverage based requirements. From time to time, 
banking 
under 
regulators  may  establish  a  minimum  countercyclical 
capital buffer up to a maximum of 2.5% of total RWA. 
The  countercyclical  capital  buffer  was  initially  set  by 
banking  regulators  at  zero,  and  has  not  been 
increased since its inception.

conditions, 

economic 

certain 

Assuming  a  countercyclical  buffer  of  0%,  the 
minimum  capital  ratios  as  of  January  1,  2021, 
including a capital conservation buffer and an SCB of 
2.5%  for  advanced  and  standardized  approaches, 
respectively,  and  a  G-SIB  surcharge  of  1.0%,  are 
8.0%  for  CET1  capital,  9.5%  for  Tier  1  risk-based 
capital and 11.5% for total risk-based capital, in order 
for  us  to  make  capital  distributions  and  discretionary 
bonus payments without limitation.

 State Street Corporation | 11

Leverage Ratios

We  are  subject  to  a  minimum  Tier  1  leverage 
ratio  and  a  supplementary  leverage  ratio. The Tier  1 
leverage ratio is based on Tier 1 capital and adjusted 
quarterly  average  on-balance  sheet  assets.  The  Tier 
1 leverage ratio differs from the SLR primarily in that 
the  denominator  of  the  Tier  1  leverage  ratio  is  a 
quarterly  average  of  on-balance  sheet  assets,  while 
the  SLR  additionally 
includes  off-balance  sheet 
exposures.  We  must  maintain  a  minimum  Tier  1 
leverage ratio of 4%.

We  are  also  subject  to  a  minimum  SLR  of  3%, 
and  as  a  U.S.  G-SIB,  we  must  maintain  a  2%  SLR 
buffer in order to avoid any limitations on distributions 
to shareholders and discretionary bonus payments to 
certain  executives.  If  we  do  not  maintain  this  buffer, 
limitations  on  these  distributions  and  discretionary 
bonus  payments  would  be  increasingly  stringent 
based upon the extent of the shortfall.

rule 

final 

the  calculation  of  Tier  1 

 In November 2019, pursuant to the EGRRCPA, 
that 
the  U.S.  Agencies  adopted  a 
establishes  a  deduction  for  central  bank  deposits 
from a custodial banking organization’s total leverage 
exposure  for  purpose  of  calculating  the  SLR  and 
which  is  not  applicable  to  total  leverage  exposure 
under 
leverage.  This 
deduction is equal to the lesser of (i) the total amount 
of  funds  the  custodial  banking  organization  and  its 
consolidated  subsidiaries  have  on  deposit  at 
qualifying  central  banks  and  (ii)  the  total  amount  of 
client  funds  on  deposit  at  the  custodial  banking 
organization  that  are  linked  to  fiduciary  or  custodial 
and safekeeping accounts. The rule became effective 
on April 1, 2020. For the quarter ended December 31, 
2020, we excluded $76.7 billion of average balances 

held  on  deposit  at  central  banks 
the  
denominator used in the calculation of our SLR based 
on  this  custodial  banking  exclusion.  The  TLAC  and 
LTD  that  State  Street  is  required  to  hold  under  SLR-
based  requirements  reflect  the  exclusion  of  certain 
central bank balances as a consequence of the rule. 

from 

31, 

2021, 

until  March 

In  addition,  on  May  15,  2020,  the  U.S.  banking 
regulators  issued  an  interim  final  rule  temporarily 
permitting, 
banking 
organizations to exclude U.S. Treasury securities and 
deposits  at  Federal  Reserve  Banks 
the 
calculation of the SLR denominator. While we already 
receive the benefit of excluding central bank deposits 
pursuant 
the 
EGRRCPA,  we  have  further  excluded  U.S.  Treasury 
securities, in the amount of $13.60 billion of average 
balances  pursuant  to  this  temporary  relief.  See 
"Subsidiaries" in this section for further discussion of 
the impact of the final rule on State Street Bank.

implementing 

from 

final 

rule 

the 

to 

The  SA-CCR  final  rule  adopted  in  November 
2019,  which  becomes  effective  on  January  1,  2022, 
also  requires  us  to  incorporate  the  SA-CCR  into  the 
calculation  of  our  total  leverage  exposure  for  the 
purpose of calculating SLR.
On  April  11,  2018, 

the  Federal  Reserve 
proposed modifications to the SLR that would replace 
the  current  2%  SLR  buffer  applicable  to  us  with  an 
SLR  buffer  equal  to  50%  of  our  applicable  G-SIB 
capital  surcharge.  The  Federal  Reserve  has  not 
finalized these proposed modifications.

 State Street Corporation | 12

Selected Recent Regulatory Developments Summary

Final Rule 
Issued

Final Rule Effective 
Date

Description

March 2020

October 1, 2020

September 2020 December 28, 2020

August 2020

January 1, 2021

October 2020

April 1, 2021

October 2020

July 1, 2021

November 2019 January 1, 2022

The  U.S.  Agencies  issued  the  SCB  final  rule  that  replaced,  under  the 
standardized  approach,  the  capital  conservation  buffer  of  2.5%  with  an 
SCB  calculated  as  the  difference  between  the  institution’s  starting  and 
lowest projected CET1 ratio under the CCAR severely adverse scenario 
plus  planned  common  stock  dividend  payments  (as  a  percentage  of 
RWA)  from  the  fourth  through  seventh  quarter  of  the  CCAR  planning 
horizon. The  SCB  requirement  can  be  no  less  than  2.5%  of  RWA.  For 
additional  information  about  the  SCB  final  rule,  refer  to  "Stress  Capital 
Buffer"  and    “Capital  Planning,  Stress  Tests  and  Dividends”  in  this 
"Supervision and Regulation" section.

Following the launch of the MMLF program, which we participate in, the 
Federal  Reserve  issued  an  interim  final  rule  on  March  19,  2020 
(followed by a final rule on September 29, 2020), allowing Bank Holding 
Companies  (BHCs)  to  exclude  assets  purchased  through  the  MMLF 
program  from  their  RWA,  total  leverage  exposure  and  average  total 
consolidated  assets.  For  the  quarter  ended  December  31,  2020,  we 
deducted $4.2 billion of MMLF program average HTM securities.

In March 2020, the U.S. Agencies issued an interim final rule (followed 
by  a  final  rule  in  August  2020)  that  revised  the  definition  of  eligible 
retained  income  for  all  U.S.  banking  organizations,  including  us.  The 
revised  definition  of  eligible  retained  income  makes  any  automatic 
limitations  on  capital  distributions  that  could  apply  to  us  under  the 
federal  banking  agencies’  capital  or  TLAC  rules  take  effect  on  a  more 
gradual basis in the event that a banking organization’s capital, leverage 
or TLAC ratios were to decline below regulatory requirements, including 
applicable regulatory capital buffers.
The  U.S.  Agencies  issued  a  final  rule  that  will  require  us  and  State 
Street  Bank  to  make  certain  deductions  from  regulatory  capital  for 
investments  in  certain  unsecured  debt  instruments,  including  eligible 
LTD  under  the TLAC  rule,  issued  by  us  and  other  U.S.  and  foreign  G-
SIBs.

In October 2020, the U.S. Agencies issued a final rule implementing the 
Basel Committee on Banking Supervision's (BCBS) NSFR in the United 
States,  which  will  apply  to  us  and  State  Street  Bank.  The  final  rule 
requires large banking organizations to maintain an amount of available 
stable  funding,  which  is  a  weighted  measure  of  a  company’s  funding 
sources  over  a  one-year 
time  horizon,  calculated  by  applying 
standardized weightings to the company’s equity and liabilities based on 
their expected stability, that is no less than the amount of required stable 
funding,  which  is  calculated  by  applying  standardized  weightings  to 
assets,  derivatives  exposures  and  certain  other  items  based  on  their 
liquidity characteristics.

The  U.S.  Agencies  issued  a  final  rule  that,  among  other  things, 
implements the standardized approach for counterparty credit risk (SA-
CCR),  a  new  methodology  for  calculating  the  exposure  amount  for 
derivative  contracts  under  the  U.S.  regulatory  capital  rules.  Under  the 
final  rule,  we  will  have  the  option  to  use  the  SA-CCR  or  the  Internal 
Model  Methodology  (IMM)  to  measure  the  exposure  amount  of  our 
cleared  and  uncleared  derivative  transactions  under  our  advanced 
approaches calculation. We will be required to determine the amount of 
these  exposures  using  the  SA-CCR  under  our  standardized  approach 
capital calculation. Due to the nature of our trading activities, the impact 
of the final rule may have a greater proportional impact on our RWA than 
on some of our G-SIB peers. In addition, under the final rule we will be 
required to use a simplified formula to determine the RWA amount of our 
central  counterparty  default  fund  contributions.  The  final  rule  also 
requires  us  to  incorporate  the  SA-CCR  into  the  calculation  of  our  total 
leverage exposure for the purpose of calculating SLR. 

 State Street Corporation | 13

As  a  systemically  important  financial  institution, 
we  are  subject 
to  enhanced  supervision  and 
prudential standards. Our status as a G-SIB has also 
in  heightened  prudential  and  conduct 
resulted 
expectations  of  our  U.S.  and  international  regulators 
with  respect  to  our  capital  and  liquidity  management 
and  our  compliance  and  risk  oversight  programs. 
These  heightened  expectations  have  increased  our 
regulatory  compliance  costs,  including  personnel, 
technology  and  systems,  as  well  as  significant 
additional 
to 
regulatory  compliance  programs. 
enhance  our 
Regulatory  compliance  requirements  are  anticipated 
to  remain  at  least  at  the  elevated  levels  we  have 
experienced over the past several years.

implementation  and 

related  costs 

Failure  to  meet  current  and  future  regulatory 
capital  requirements  could  subject  us  to  a  variety  of 
enforcement  actions,  including  the  termination  of 
State  Street  Bank's  deposit  insurance  by  the  FDIC, 
and  to  certain  restrictions  on  our  business,  including 
those  that  are  described  above  in  this  “Supervision 
and Regulation” section.

Not  all  of  our  competitors  have  similarly  been 
designated  as  systemically  important  nor  are  all  of 
them  subject  to  the  same  degree  of  regulation  as  a 
bank  or  financial  holding  company,  and  therefore 
some  of  our  competitors  may  not  be  subject  to  the 
same additional capital requirements.

For  additional  information  about  our  regulatory 
capital  position  and  our  regulatory  capital  adequacy, 
as  well  as  current  and  future  regulatory  capital 
“Financial 
requirements, 
Condition"  in  our  Management's  Discussion  and 
Analysis,  and  Note  16  to  the  consolidated  financial 
statements in this Form 10-K. 

"Capital" 

refer 

to 

in 

Total Loss-Absorbing Capacity

to 

improve 

intended 

In  2016,  the  Federal  Reserve  released  its  final 
rule  on  TLAC,  LTD  and  clean  holding  company 
requirements  for  U.S.  domiciled  G-SIBs,  such  as  us. 
the 
The  requirements  are 
resiliency  and  resolvability  of  certain  U.S.  banking 
organizations 
prudential 
standards. The TLAC rule imposes: (1) external TLAC 
requirements (i.e., combined eligible Tier 1 regulatory 
capital  and  LTD); 
(2)  separate  external  LTD 
requirements;  and 
(3)  clean  holding  company 
requirements that impose restrictions on certain types 
of  liabilities  and  limit  non-TLAC  related  third  party 
liabilities to 5% of external TLAC.

enhanced 

through 

Among  other  things,  the  TLAC  rule  required  us 
to  comply  with  minimum  requirements  for  external 
TLAC  and  external  LTD  effective  January  1,  2019. 
Specifically, as of January 2021, we must hold 

(1)  combined  eligible  Tier  1  regulatory 
capital  and  LTD  in  the  amount  equal  to  the 
total  RWA  (18.0% 
greater  of  21.5%  of 
minimum  plus  a  2.5%  capital  conservation 

buffer  plus  a  G-SIB  surcharge  calculated  for 
these purposes under Method 1 of 1.0% plus 
any  applicable  counter-cyclical  buffer,  which 
is  currently  0%)  and  9.5%  of  total  leverage 
exposure (7.5% minimum plus the enhanced 
SLR  buffer  of  2.0%),  as  defined  by  the  SLR 
rule; and 

(2)  qualifying  external  LTD  equal  to  the 
greater of 7.0% of RWA (6.0% minimum plus 
a  G-SIB  surcharge  calculated 
these 
purposes under method 2 of 1.0%) and 4.5% 
of total leverage exposure, as defined by the 
SLR rule. 

for 

Liquidity  Coverage  Ratio  and  Net  Stable  Funding 
Ratio

In  addition  to  capital  standards,  the  Basel  III 
liquidity 

two  quantitative 

framework 
standards: the LCR and the NSFR.

introduced 

We  are  subject  to  the  rule  issued  by  the  U.S. 
Agencies  implementing  the  BCBS  LCR  in  the  U.S. 
The  LCR  is  intended  to  promote  the  short-term 
banking 
resilience 
of 
organizations, 
the  banking 
to 
industry's ability to absorb shocks arising from market 
stress over a 30 calendar day period and improve the 
measurement and management of liquidity risk.

internationally 

like  us, 

improve 

active 

The  LCR  measures  an 

institution’s  HQLA 
against  its  net  cash  outflows  under  a  prescribed 
stress  environment.  We  report  LCR  to  the  Federal 
Reserve  daily  and  are  required  to  calculate  and 
maintain  an  LCR  that  is  equal  to  or  greater  than 
In  addition,  we  publicly  disclose  certain 
100%. 
qualitative and quantitative information about our LCR 
consistent  with  the  requirements  of  the  Federal 
Reserve's final rule.

Compliance  with  the  LCR  has  required  that  we 
maintain  an  investment  portfolio  that  contains  an 
adequate  amount  of  HQLA. 
In  general,  HQLA 
investments generate a lower investment return than 
other  types  of  investments,  resulting  in  a  negative 
impact  on  our  NII  and  our  NIM.  In  addition,  the  level 
of  HQLA  we  are  required  to maintain under the LCR 
is  dependent  upon  our  client  relationships  and  the 
nature  of  services  we  provide,  which  may  change 
over  time.  Deposits  resulting  from  certain  services 
provided (“operational deposits”) are treated as more 
resilient during periods of stress than other deposits. 
As  a  result,  if  balances  of  operational  deposits 
increased relative to our total client deposit base, we 
would  expect  to  require  less  HQLA  in  order  to 
maintain  our  LCR.  Conversely, 
if  balances  of 
operational  deposits  decreased  relative  to  our  total 
client deposit base, we would expect to require more 
HQLA.  On  May  5,  2020,  the  U.S.  banking  agencies 
issued a rule that modifies the LCR rule to neutralize 
the  impact  on  LCR  of  the  advances  made  by  the 

 State Street Corporation | 14

MMLF  (and  Paycheck  Protection  Liquidity  Facility) 
and the exposures securing such advances.

calculated  by  applying 

In  October  2020,  the  U.S.  Agencies  issued  a 
final  rule  implementing  the  BCBS’s  NSFR  in  the 
United  States.  The  final  rule  requires  large  banking 
organizations  to  maintain  an  amount  of  available 
stable  funding,  which  is  a  weighted  measure  of  a 
company’s  funding  sources  over  a  one-year  time 
horizon, 
standardized 
weightings  to  the  company’s  equity  and  liabilities 
based on their expected stability, that is no less than 
the  amount  of  required  stable  funding,  which  is 
calculated  by  applying  standardized  weightings  to 
assets, derivatives exposures and certain other items 
based  on  their  liquidity  characteristics. As  a  U.S.  G-
SIB, we will be required to maintain an NSFR that is 
equal  to  or  greater  than  100%.  The  final  rule  will 
become effective as of July 1, 2021. The final rule will 
also  require  us  to  publicly  disclose  our  quarterly 
NSFR on a semiannual basis beginning in 2023.
Capital Planning, Stress Tests and Dividends

its  own  stress 

Pursuant  to  the  Dodd-Frank  Act,  the  Federal 
Reserve has adopted capital planning and stress test 
requirements  for  large  bank  holding  companies, 
including us, which form part of the Federal Reserve’s 
framework.  The  Federal  Reserve 
annual  CCAR 
conducts 
tests  of  our  business 
operations  using  supervisory  models,  the  results  of 
which it uses to calibrate our annual SCB, subject to 
a  minimum  of  2.5%.  In  addition,  under  the  Federal 
Reserve’s capital plan rule, we must conduct periodic 
stress  testing  of  our  business  operations  and  submit 
an annual capital plan to the Federal Reserve, taking 
into  account  the  results  of  separate  stress  tests 
designed  by  us  and  by  the  Federal  Reserve.  The 
Federal  Reserve  conducts  a  qualitative  assessment 
of  our  capital  plan  as  part  of  the  CCAR  process  to 
evaluate 
the  strength  of  our  capital  planning 
practices,  including  our  ability  to  identify,  measure, 
and  determine  the  appropriate  amount  of  capital  for 
our  risks,  and  controls  and  governance  supporting 
capital planning.  

On  March  4,  2020,  the  Federal  Reserve  issued 
a final rule to integrate its annual capital planning and 
stress  testing  requirements  with  certain  ongoing 
regulatory  capital  requirements. The  final  rule,  which 
applies  to  certain  bank  holding  companies,  including 
us,  introduced  an  SCB  and  related  changes  to  the 
capital  planning  and  stress  testing  processes.  The 
SCB became effective on October 1, 2020.

In the standardized approach, the SCB replaced 
the  capital  conservation  buffer  of  2.5%.  The 
standardized  approach  SCB  equals  the  greater  of  (i) 
2.5%;  and  (ii)  the  maximum  decline  in  our  CET1 
capital ratio under the severely adverse scenario over 
the supervisory stress test measurement period, plus 
the  ratio  of  (a)  the  sum  of  the  dollar  amount  of  our 
planned  common  stock  dividends  for  the  fourth 

through  seventh  quarters  of  the  supervisory  stress 
test projection period to (b) our projected RWA for the 
quarter  in  which  our  projected  CET1  capital  ratio 
reaches  its  minimum  in  the  supervisory  stress  test. 
Regulatory 
the 
standardized  approach 
the  SCB,  as 
summarized  above,  as  well  as  our  G-SIB  capital 
surcharge  and  any  applicable  countercyclical  capital 
buffer.

requirements 
include 

capital 

under 

The  final  rule  made  related  changes  to  capital 
planning  and  stress  testing  processes  for  bank 
holding  companies  subject  to  the  SCB  requirement. 
In particular, the final rule assumes that bank holding 
companies  maintain  a  constant  level  of  assets  and 
RWA throughout the supervisory stress test projection 
period. In addition, under the final rule the supervisory 
stress  test  no  longer  assumes  that  bank  holding 
companies  make  all  nine  quarters  of  planned  capital 
distributions  under  stress,  although 
the  SCB 
incorporates  the  dollar  amount  of  four  quarters  of 
planned  common  stock  dividends,  as  described 
above.

The  final  rule  did  not  change  regulatory  capital 
requirements  under  the  advanced  approaches,  the 
Tier 1 leverage ratio or the SLR.

On  June  25,  2020,  we  were  notified  by  the 
Federal Reserve of the results from the 2020 DFAST 
stress test, including our preliminary SCB of 2.5%. On 
August  10,  2020,  the  Federal  Reserve  announced 
that our final SCB effective October 1, 2020 is 2.5%, 
resulting  in  no  change  to  our  existing  regulatory 
capital requirements. 

Although the final SCB rule changed the effect of 
the  CCAR  process  so  that  the  SCB  applied  to  our 
baseline  capital  measures,  rather  than  CCAR,  is  the 
source  of  our  stress-based  capital  requirements,  we 
continue  to  be  subject  to  capital  plan  requirements 
and  the  CCAR  process.  Under  the  capital  planning 
and  CCAR  requirements,  our  annual  capital  plan 
must include a description of all of our planned capital 
actions  over  a  nine-quarter  planning  horizon, 
including  any  capital  qualifying  instruments,  any 
capital  distributions,  such  as  payments  of  dividends 
on,  or  repurchases  of,  our  stock,  and  any  similar 
action  that  the  Federal  Reserve  determines  could 
affect our consolidated capital. The capital plan must 
include  a  discussion  of  how  we  will  maintain  capital 
above the minimum regulatory capital ratios, including 
the minimum ratios under the Basel III rule, and serve 
as  a  source  of  strength  to  State  Street  Bank  under 
in  our 
supervisory  stress  scenarios.  Changes 
strategy,  merger 
or 
unanticipated uses of capital could result in a change 
in  our  capital  plan  and  its  associated  capital  actions, 
including  capital  raises  or  modifications  to  planned 
capital actions, such as repurchases of our stock, and 
may  require  resubmission  of  the  capital  plan  to  the 
Federal  Reserve  if,  among  other  reasons,  we  would 
not  meet  our  regulatory  capital  requirements  after 
making the proposed capital distribution.

acquisition 

activity 

or 

 State Street Corporation | 15

In  addition  to  its  capital  planning  requirements, 
the Federal Reserve has the authority to prohibit or to 
limit  the  payment  of  dividends,  the  repurchase  of 
common  stock,  or  other  capital  actions  that  reduce 
capital  by  the  banking  organizations  it  supervises, 
including the Parent Company and State Street Bank, 
if, in the Federal Reserve’s opinion, the capital action 
would  constitute  an  unsafe  or  unsound  practice  in 
light  of 
the  banking 
financial  condition  of 
the 
organization.  All  of 
these  policies  and  other 
requirements could affect our ability to pay dividends 
and  repurchase  our  stock  or  require  us  to  provide 
capital assistance to State Street Bank and any other 
banking  subsidiary.  Our  common  stock  and  other 
stock dividends, including the declaration, timing and 
amount  thereof,  remain  subject  to  consideration  and 
approval  by  our  Board  of  Directors  at  the  relevant 
times.

In  connection  with  our  2019  capital  plan,  our 
Board  approved  a  common  stock  purchase  program 
authorizing  the  purchase  of  up  to  $2.0  billion  of  our 
common  stock  from  July  1,  2019  through  June  30, 
2020 (the 2019 Program). We repurchased a total of 
$1.0  billion  of  our  common  stock  in  the  third  and 
fourth quarters of 2019 under the 2019 Program and 
a total of $500 million of our common stock in the first 
quarter  of  2020  under  the  2019  Program.  On  March 
16,  2020,  we,  along  with  the  other  U.S.  G-SIBs, 
repurchases  and 
suspended 
maintained this suspension through the fourth quarter 
of 2020 in response to the COVID-19 pandemic. This 
suspension  was  consistent  with  limitations  imposed 
by  the  Federal  Reserve  beginning  in  the  second 
quarter of 2020.

common 

share 

in 

for 

inclusion 

instrument  eligible 

On  June  25,  2020, 

the  Federal  Reserve 
announced  distribution  limitations  for  CCAR  banking 
organizations, including us, during the third quarter of 
2020.  On  September  30,  2020,  the  Federal  Reserve 
announced that it would extend the limitations for the 
fourth  quarter  of  2020.  The  limitations  prohibited  us 
from  making  any  capital  distribution  (excluding  any 
capital  distribution  arising  from  the  issuance  of  a 
capital 
the 
numerator  of  a  regulatory  capital  ratio),  unless 
otherwise  approved  by  the  Federal  Reserve.  During 
the third and fourth quarters of 2020, CCAR banking 
organizations  were,  however,  authorized  to  make 
share  repurchases  relating  to  issuances  of  common 
stock  related  to  employee  stock  ownership  plans; 
provided  that  the  organization  did  not  increase  the 
amount  of  its  common  stock  dividends,  to  pay 
common  stock  dividends  that  did  not  exceed  an 
amount equal to the average of the organization’s net 
income  for  the  four  preceding  calendar  quarters, 
unless  otherwise  specified  by  the  Federal  Reserve; 
and to make scheduled payments on additional Tier 1 
and Tier 2 capital instruments.  

Due  to  the  economic  challenges  created  by  the 
COVID-19  pandemic,  the  Federal  Reserve  required 
all participating CCAR banks to resubmit their capital 
plans under updated scenarios that were released by 
the Federal Reserve on September 17, 2020. 

from 

limitations 

We  resubmitted  our  2020  Capital  Plan  and 
received  results 
the  Federal  Reserve  on 
December  18,  2020.  In  addition  to  providing  results, 
the Federal Reserve also announced modifications to  
the  applicable  distribution 
for  CCAR 
banking  organizations,  including  us,  that  would  be  in 
effect  for  the  first  quarter  of  2021.  The  modified 
limitations continue to prohibit any capital distribution 
(excluding  any  capital  distribution  arising  from  the 
issuance  of  a  capital  instrument  eligible  for  inclusion 
in the numerator of a regulatory capital ratio), unless 
otherwise  approved  by  the  Federal  Reserve.  During 
the first quarter of 2021, CCAR banking organizations 
that  are  U.S.  bank  holding  companies,  including  us, 
are, however, authorized to:

•   pay common stock dividends and make share 
repurchases that, in the aggregate, do not exceed an 
amount equal to the average of the organization's net 
income  for  the  four  preceding  calendar  quarters, 
provided  that  the  organization  does  not  increase  the 
amount  of  its  common  stock  dividends  to  be  larger 
than the level paid in the second quarter of 2020;

•      make  share  repurchases  that  equal  the 
amount  of  share  issuances  related  to  expensed 
employee compensation; and 

•      redeem  and  make  scheduled  payments  on 

additional Tier 1 and Tier 2 capital instruments.

The  modified  restrictions  allow  us  to  resume 
common  share  repurchases  in  the  first  quarter  of 
2021, and in January 2021 our Board approved a first 
quarter 2021 repurchase program for the purchase of 
up  to  $475  million  of  our  common  stock  through 
March 31, 2021.

trading  programs.  The 

When permitted, stock purchases may be made 
using  various  types  of  mechanisms,  including  open 
market purchases, accelerated share repurchases or 
transactions off market, and may be made under Rule 
10b5-1 
timing  of  stock 
purchases,  types  of  transactions  and  number  of 
shares  purchased  will  depend  on  several  factors, 
including market conditions and State Street’s capital 
positions, 
investment 
financial  performance  and 
opportunities. Our common stock purchase programs 
do  not  have  specific  price  targets  and  may  be 
suspended  at  any  time.  We  may  employ  third-party 
broker/dealers to acquire shares on the open market 
in  connection  with  our  common  stock  purchase 
programs.  The  common  stock  purchase  program 
does  not  have  specific  price  targets  and  may  be 
suspended at any time.

The  Federal  Reserve,  under  the  Dodd-Frank 
Act,  previously  required  us  to  conduct  semi-annual 
State  Street-run  stress  tests  and  to  publicly  disclose 
the  summary  results  of  our  State  Street-run  stress 

 State Street Corporation | 16

required 

requirements, 

tests under the severely adverse economic scenario.  
We  are  also 
to  undergo  an  annual 
supervisory  stress  test  conducted  by  the  Federal 
Reserve. The  EGRRCPA  modifies  certain  aspects  of 
these  stress-testing 
the 
the  Federal  Reserve’s 
number  of  scenarios 
supervisory  stress 
two  and 
to 
modifying  our  obligation  to  perform  company-run 
stress-tests  from  semi-annually  to  annually.  The 
Federal Reserve adopted a final rule in October 2019 
that,  among  other 
this 
modification.

implemented 

reducing 

things, 

three 

from 

test 

in 

The Volcker Rule

We  are  subject 

the  Volcker  Rule  and 
to 
implementing  regulations. The  Volcker  Rule  prohibits 
banking  entities,  including  us  and  our  affiliates,  from 
engaging  in  certain  prohibited  proprietary  trading 
activities,  as  defined  in  the  Volcker  Rule  regulations, 
subject  to  exemptions  for  market-making  related 
activities,  risk-mitigating  hedging,  underwriting  and 
certain other activities. The Volcker Rule also requires 
banking entities to either restructure or divest certain 
ownership 
relationships  with, 
in,  and 
covered  funds  (as  such  terms  are  defined  in  the 
Volcker Rule regulations).

interests 

regulations  as  currently 

The  Volcker  Rule  regulations  require  banking 
entities  to  establish  extensive  programs  designed  to 
promote  compliance  with  the  restrictions  of  the 
Volcker  Rule.  We  have  established  a  compliance 
program  which  we  believe  complies  with  the  Volcker 
Rule 
in  effect.  Our 
compliance  program  restricts  our  ability  in  the  future 
to service certain types of funds, in particular covered 
funds  for  which  State  Street  Global Advisors  acts  as 
an  advisor  and  certain  types  of  trustee  relationships. 
Consequently,  Volcker  Rule  compliance  entails  both 
the cost of a compliance program and loss of certain 
revenue and future opportunities.

federal 

financial 

regulatory 

those  regulations.  The  changes 

In  October  2019,  the  Federal  Reserve  and  the 
agencies 
other 
responsible  for  the  Volcker  Rule  regulations  adopted 
an interagency final rule that revised certain elements 
of 
focused  on 
proprietary  trading,  including  the  metrics  reporting 
requirements  and  certain  requirements  imposed  in 
connection  with 
permitted  market  making, 
underwriting  and  risk-mitigating  hedging  activities, 
including  market-making 
in  and  underwriting  of 
covered  funds.  These  revisions  became  effective  on 
January  1,  2020,  with  compliance  required  by 
January  1,  2021.  The  agencies  responsible  for  the 
Volcker  Rule 
regulations  adopted  a  separate 
interagency  final  rule  in  June  2020  focused  on  the 
covered funds provisions which generally prohibit any 
banking  entity 
retaining  an 
from  acquiring  or 
ownership  interest  in,  sponsoring,  or  having  certain 
relationships  with,  a  hedge  fund  or  private  equity 
fund. These revisions became effective on October 1, 

2020. These revisions do not have a material impact 
on us.

Enhanced Prudential Standards 

The  Dodd-Frank  Act,  as  amended  by 
the 
EGRRCPA,  establishes  a  systemic  risk  regime  to 
which large bank holding companies with $100 billion 
or  more  in  consolidated  assets,  such  as  us,  are 
subject. The Federal Reserve is required to tailor the 
application  of  the  enhanced  prudential  standards  to 
bank  holding  companies  based  on 
their  size, 
complexity, risk profile and other factors. U.S. G-SIBs, 
such  as  us,  are  expected  to  remain  subject  to  the 
most  stringent  requirements,  including  heightened 
capital, 
liquidity  and  risk  management 
requirements  and  single-counterparty  credit  limits 
(SCCL).

leverage, 

can 

recommend 

The  FSOC 

prudential 
standards,  reporting  and  disclosure  requirements  for 
SIFIs to the Federal Reserve, and must approve any 
finding  by  the  Federal  Reserve  that  a  financial 
institution  poses  a  grave  threat  to  financial  stability 
and must undertake mitigating  actions. The FSOC is 
also  empowered  to  designate  systemically  important 
payment,  clearing  and  settlement  activities  of 
financial  institutions,  subjecting  them  to  prudential 
supervision  and  regulation,  and,  assisted  by  the 
Office  of  Financial  Research  within 
the  U.S. 
Department  of  the  Treasury,  can  gather  data  and 
reports from financial institutions, including us.

Under 

various 

comply  with 

liquidity-related 

the  Federal  Reserve's  enhanced 
prudential standards regulation under the Dodd-Frank 
Act, as amended by the EGRRCPA, we are required 
to 
risk 
management standards and maintain a liquidity buffer 
of  unencumbered  highly  liquid  assets  based  on  the 
results of internal liquidity stress testing. This liquidity 
buffer  is  in  addition  to  other  liquidity  requirements, 
such as the LCR and, when effective, the NSFR. The 
regulations 
and 
establish 
responsibilities  for  our  risk  committee  and  mandate 
risk management standards. 

requirements 

also 

for 

that  established  SCCL 

On June 14, 2018, the Federal Reserve finalized 
rules 
large  banking 
organizations.  U.S.  G-SIBs,  including  us,  are  subject 
to  a  limit  of  15%  of  Tier  1  capital  for  aggregate  net 
credit exposures to any “major counterparty” (defined 
to  include  other  U.S.  G-SIBs,  foreign  G-SIBs  and 
non-bank  systemically  important  financial  institutions 
supervised  by  the  Federal  Reserve).  In  addition,  we 
are  subject  to  a  limit  of  25%  of  Tier  1  capital  for 
to  any  other 
aggregate  net  credit  exposures 
unaffiliated  counterparty.  The 
rules 
became effective for us on January 1, 2020.

final  SCCL 

The Federal Reserve has established a rule that 
imposes 
certain 
“qualified  financial  contracts”  to  which  U.S.  G-SIBs, 
including us, and their subsidiaries are parties. Under 

requirements  on 

contractual 

 State Street Corporation | 17

II  of 

the  Dodd-Frank  Act  and 

the rule, certain qualified financial contracts generally 
must  expressly  provide  that  transfer  restrictions  and 
default rights against a U.S. G-SIB, or subsidiary of a 
U.S.  G-SIB,  are  limited  to  the  same  extent  as  they 
would  be  under  the  Federal  Deposit  Insurance  Act 
and  Title 
their 
implementing regulations. In addition, certain qualified 
financial  contracts  may  not,  among  other  things, 
permit the exercise of any cross-default right against 
a U.S. G-SIB or subsidiary of a U.S. G-SIB based on 
an affiliate’s entry into insolvency, resolution or similar 
proceedings,  subject  to  certain  creditor  protections. 
There  is  a  phased-in  compliance  schedule  based  on 
counterparty  type,  and  the  first  compliance  date  was 
January 1, 2019.

The  systemic-risk  regime  also  provides  that  for 
U.S.  G-SIBs  deemed  to  pose  a  grave  threat  to  U.S. 
financial  stability,  the  Federal  Reserve,  upon  an 
FSOC  vote,  must  limit  that  institution’s  ability  to 
merge,  restrict  its  ability  to  offer  financial  products, 
require it to terminate activities, impose conditions on 
activities  or,  as  a  last  resort,  require  it  to  dispose  of 
assets.  Upon  a  grave  threat  determination  by  the 
FSOC,  the  Federal  Reserve  must  issue  rules  that 
require  financial  institutions  subject  to  the  systemic-
risk  regime  to  maintain  a  debt-to-equity  ratio  of  no 
more than 15 to 1 if the FSOC considers it necessary 
to  mitigate  the  risk  of  the  grave  threat.  The  Federal 
Reserve  also  has  the  ability  to  establish  further 
standards, 
regarding  contingent 
those 
capital,  enhanced  public  disclosures  and  limits  on 
short-term 
sheet 
including 
exposures.

off-balance 

including 

debt, 

Recovery and Resolution Planning

We are required to periodically submit a plan for 
rapid  and  orderly  resolution  in  the  event  of  material 
financial distress or failure, commonly referred to as a 
resolution plan or a living will, to the Federal Reserve 
and  the  FDIC  under  Section  165(d)  of  the  Dodd-
Frank  Act.  Through  resolution  planning,  we  seek,  in 
the  event  of  our  insolvency,  to  maintain  State  Street 
Bank’s role as a key infrastructure provider within the 
financial system, while minimizing risk to the financial 
system  and  maximizing  value  for  the  benefit  of  our 
stakeholders.  We  have  and  will  continue  to  focus 
management  attention  and 
to  meet 
regulatory  expectations  with  respect  to  resolution 
planning. 

resources 

We  submitted  our  updated  2019  165(d) 
resolution  plan  describing  our  preferred  resolution 
strategy  to  the  Federal  Reserve  and  FDIC  (the 
Agencies)  before  July  1,  2019,  and  our  resolution 
is  materially  consistent  with  our  prior 
strategy 
resolution  strategy.  In  reviewing  the  2019  plan,  the 
Agencies  noted  meaningful  improvements  over  prior 
plan  submissions.  The Agencies  did  not  identify  any 
deficiencies  in  the  2019  plan,  but  did  identify  one 
implementation  of 
shortcoming 

related 

the 

to 

to 

governance  mechanisms.  We  submitted 
the 
Agencies  our  plan  to  remediate  this  shortcoming  in 
line  with  the  expected  timeframe.  In  addition  to  the 
above  letter,  the  Federal  Reserve  and  FDIC  jointly 
issued  a  final  rule  that  was  published  in  the  Federal 
Register on November 1, 2019. This final rule revised 
the  implementation  requirements  under  the  Dodd- 
Frank Act's  resolution  planning  provisions  by  means 
of  establishing  a  biennial  filing  cycle  for  the  U.S.  G-
SIBs,  including  State  Street.  This  cycle  alternates 
between  a  targeted  resolution  plan,  followed  two 
years  later  by  a  full  resolution  plan.  The  Agencies 
have  published  the  scope  for  the  upcoming  targeted 
resolution  plan  to  include  the  core  elements  of 
resolution  planning  and  some  specific  firm  level 
information,  including  impacts  from  the  COVID-19 
pandemic. The next resolution plan is due on July 1, 
2021.

In  the  event  of  material  financial  distress  or 
failure, our preferred resolution strategy is the SPOE 
Strategy.  The  SPOE  Strategy  provides  that  prior  to 
the bankruptcy of the Parent Company and pursuant 
to a support agreement among the Parent Company, 
SSIF (a direct subsidiary of the Parent Company), our 
Beneficiary Entities (as defined below) and certain of 
our other entities, SSIF is obligated, up to its available 
resources,  to  recapitalize  and/or  provide  liquidity  to 
State  Street  Bank  and  the  other  entities  benefiting 
from such capital and/or liquidity support (collectively 
with  State  Street  Bank,  “Beneficiary  Entities”),  in 
amounts designed to prevent the Beneficiary Entities 
from themselves entering into resolution proceedings. 
Following  the  recapitalization  of,  or  provision  of 
liquidity 
the  Parent 
the  Beneficiary  Entities, 
Company  would  enter  into  a  bankruptcy  proceeding 
under  the  U.S.  Bankruptcy  Code.  The  Beneficiary 
Entities  and  our  other  subsidiaries  would  be 
transferred  to  a  newly  organized  holding  company 
held  by  a  reorganization  trust  for  the  benefit  of  the 
Parent Company’s claimants. 

to 

Under 

the  Parent 
the  support  agreement, 
Company  pre-funded  SSIF  by  contributing  certain  of 
its  assets  (primarily  its  liquid  assets,  cash  deposits, 
investments  in  intercompany  debt,  investments  in 
marketable  securities  and  other  cash  and  non-cash 
equivalent investments) to SSIF at the time it entered 
into  the  support  agreement  and  will  continue  to 
contribute such assets, to the extent available, on an 
these 
ongoing 
contributions,  SSIF  has  agreed 
the  support 
agreement  to  provide  capital  and  liquidity  support  to 
the  Parent  Company  and  all  of  the  Beneficiary 
Entities  in  accordance  with  the  Parent  Company’s 
capital  and  liquidity  policies.  Under  the  support 
agreement, the Parent Company is only permitted to 
retain  cash  needed  to  meet  its  upcoming  obligations 
and  to  fund  expected  expenses  during  a  potential 
bankruptcy proceeding. SSIF has provided the Parent 

consideration 
in 

basis. 

for 

In 

 State Street Corporation | 18

to  continue 

Company  with  a  committed  credit  line  and  issued 
(and may issue) one or more promissory notes to the 
Parent  Company  (the  "Parent  Company  Funding 
Notes") that together are intended to allow the Parent 
Company 
its  obligations 
throughout  the  period  prior  to  the  occurrence  of  a 
"Recapitalization  Event"  (as  defined  below).  The 
to 
support  agreement  does  not  obligate  SSIF 
maintain  any  specific  level  of  resources  and  SSIF 
may  not  have  sufficient  resources  to  implement  the 
SPOE Strategy.

to  meet 

for  capital  contributed 

In the event a Recapitalization Event occurs, the 
obligations  outstanding  under  the  Parent  Company 
Funding Notes would automatically convert into or be 
exchanged 
to  SSIF.  The 
obligations  of  the  Parent  Company  and  SSIF  under 
the support agreement are secured through a security 
agreement  that  grants  a  lien  on  the  assets  that  the 
Parent  Company  and  SSIF  would  use  to  fulfill  their 
obligations  under  the  support  agreement  to  the 
Beneficiary  Entities.  SSIF  is  a  distinct  legal  entity 
separate  from  the  Parent  Company  and  the  Parent 
Company’s other affiliates. 

In 

Upon 

the  event 

In accordance with our policies, we are required 
to  monitor,  on  an  ongoing  basis,  the  capital  and 
liquidity  needs  of  State  Street  Bank  and  our  other 
Beneficiary Entities. To support this process, we have 
established  a  trigger  framework  that  identifies  key 
actions that would need to be taken or decisions that 
would  need  to  be  made  if  certain  events  tied  to  our 
financial  condition  occur. 
that  we 
experience  material  financial  distress,  the  support 
agreement requires us to model and calculate certain 
capital  and  liquidity  triggers  on  a  regular  basis  to 
determine whether or not the Parent Company should 
commence  preparations  for  a  bankruptcy  filing  and 
whether or not a Recapitalization Event has occurred. 
the  occurrence  of  a  Recapitalization 
Event:  (1)  SSIF  would  not  be  authorized  to  provide 
any  further  liquidity  to  the  Parent  Company;  (2)  the 
Parent  Company  would  be  required  to  contribute  to 
SSIF any remaining assets it is required to contribute 
to  SSIF  under 
(which 
specifically  exclude  amounts  designated  to  fund 
expected  expenses  during  a  potential  bankruptcy 
proceeding);  (3)  SSIF  would  be  required  to  provide 
capital and liquidity support to the Beneficiary Entities 
to  support  such  entities’  continued  operation  to  the 
extent  of  its  available  resources  and  consistent  with 
the support agreement; and (4) the Parent Company 
would  be  expected 
to  commence  Chapter  11 
proceedings  under  the  U.S.  Bankruptcy  Code.  No 
person  or  entity,  other  than  a  party  to  the  support 
agreement,  should  rely  on  any  of  our  affiliates  being 
or  remaining  a  Beneficiary  Entity  or  receiving  capital 
or 
the  support 
agreement, including in evaluating any of our entities 
from  a  creditor's  perspective  or  determining  whether 

liquidity  support  pursuant 

the  support  agreement 

to 

to enter into a contractual relationship with any of our 
entities.

for 

orderly 

A  “Recapitalization  Event”  is  defined  under  the 
support  agreement  as  the  earlier  occurrence  of:  (1) 
one  or  more  capital  and  liquidity  thresholds  being 
breached  or  (2)  the  authorization  by  the  Parent 
Company's  Board  of  Directors 
the  Parent 
Company to commence bankruptcy proceedings. The 
thresholds are set at levels intended to provide for the 
availability  of  sufficient  capital  and  liquidity  to  enable 
an 
extraordinary 
resolution  without 
government  support.  The  SPOE  Strategy  and  the 
obligations  under  the  support  agreement  may  result 
in  the  recapitalization  of  State  Street  Bank  and  the 
commencement  of  bankruptcy  proceedings  by  the 
Parent Company at an earlier stage of financial stress 
than might otherwise occur without such mechanisms 
in  place.  An  expected  effect  of  the  SPOE  Strategy 
and  applicable  TLAC  regulatory  requirements  is  that 
our  losses  will  be  imposed  on  the  Parent  Company 
shareholders  and  the  holders  of  long-term  debt  and 
other  forms  of  TLAC  securities  currently  outstanding 
or  issued  in  the  future  by  the  Parent  Company,  as 
well  as  on  any  other  Parent  Company  creditors, 
before any of our losses are imposed on the holders 
of  the  debt  securities  of  the  Parent  Company's 
operating  subsidiaries  or  any  of  their  depositors  or 
creditors, or before U.S. taxpayers are put at risk.

its 

to  as  an 

failure,  referred 

State  Street  Bank  is  also  required  to  submit 
periodically  to  the  FDIC  a  plan  for  resolution  in  the 
event  of 
Insured 
Depository  Institution  plan.  In  November  2018,  the 
FDIC  announced  that  until  the  FDIC  completed 
revisions  to  its  IDI  plan  requirements,  no  IDI  plans 
would  be  required  to  be  filed.  In  January  2021,  the 
FDIC lifted the moratorium on IDI plan filings for IDIs 
with  $100  billion  or  more  in  assets,  including  State 
Street Bank. In lifting the moratorium, the FDIC stated 
that it will provide at least 12 months’ advance notice 
prior  to  requiring  submission  of  an  institution’s  next 
IDI plan.

Additionally,  we  are  required 

to  submit  a 
recovery plan for State Street to the Federal Reserve. 
This  plan  includes  detailed  governance  triggers  and 
contingency  actions  that  can  be  implemented  in  a 
timely  manner  in  the  event  of  extreme  financial 
distress in those entities. 

Orderly Liquidation Authority

Under  the  Dodd-Frank  Act,  certain  financial 
companies,  including  bank  holding  companies  such 
the  Parent  Company,  and  certain  covered 
as 
subsidiaries,  can  be  subjected 
the  orderly 
liquidation  authority  which  went  into  effect  in  2010. 
For  the  FDIC  to  be  appointed  as  our  receiver,  two-
thirds of the FDIC Board and two-thirds of the Federal 
Reserve  Board  must  recommend  appointment,  and 
the  U.S.  Treasury  Secretary,  in  consultation  with  the 
U.S. President, must then make certain extraordinary 

to 

 State Street Corporation | 19

financial  distress  and  systemic  risk  determinations. 
Absent such actions, we, as a bank holding company, 
would remain subject to the U.S. Bankruptcy Code.

regulators,  including  the  Federal  Reserve,  have  also 
issued  rules  with  respect  to  margin  requirements  for 
uncleared derivatives transactions. 

The  orderly  liquidation  authority  went  into  effect 
in 2010, and rulemaking is proceeding incrementally, 
with  some  regulations  now  finalized  and  others 
planned  but  not  yet  proposed.  If  the  FDIC  were 
appointed  as  the  receiver  of  the  Parent  Company 
pursuant to the orderly liquidation authority, the FDIC 
would  have  considerable  powers  to  resolve  the 
Parent  Company,  including:  (1)  the  power  to  remove 
officers  and  directors  responsible  for  the  Parent 
Company's  failure  and  to  appoint  new  directors  and 
officers; (2) the power to assign assets and liabilities 
to  a  third  party  or  bridge  financial  company  without 
the need for creditor consent or prior court review; (3) 
the  ability  to  differentiate  among  similarly  situated 
creditors,  subject  to  a  minimum  recovery  right  to 
receive  at  least  what  they  would  have  received  in 
bankruptcy  liquidation;  and  (4)  broad  powers  to 
administer 
to  determine 
distributions  from  the  assets  of  the  receivership  to 
creditors  not  transferred  to  a  third  party  or  bridge 
financial institution.

the  claims  process 

In  2013,  the  FDIC  released  its  proposed  SPOE 
strategy  for  resolution  of  a  SIFI  under  the  orderly 
liquidation authority. The FDIC’s release outlines how 
it  would  use  its  powers  under  the  orderly  liquidation 
authority to resolve a SIFI by placing its top-tier U.S. 
holding  company  in  receivership  and  keeping  its 
operating  subsidiaries  open  and  out  of  insolvency 
proceedings by transferring the operating subsidiaries 
to  a  new  bridge  holding  company,  recapitalizing  the 
operating  subsidiaries  and  imposing  losses  on  the 
shareholders and creditors of the holding company in 
receivership  according  to  their  statutory  order  of 
priority.

Derivatives

including 

requirements 

Title  VII  of  the  Dodd-Frank  Act  imposed  a 
comprehensive  regulatory  structure  on  the  OTC 
derivatives  market, 
for 
clearing,  exchange  trading,  capital,  margin,  reporting 
and  record-keeping.  Title  VII  also  requires  certain 
persons  to  register  as  a  major  swap  participant,  a 
swap  dealer  or  a  securities-based  swap  dealer.  The 
CFTC,  the  SEC,  and  other  U.S.  regulators  have 
largely  implemented  key  provisions  of  Title  VII, 
although  certain  final  regulations  have  only  been  in 
place a short period of time and others have not been 
finalized.  Through  this  rulemaking  process,  these 
regulators  collectively  have  adopted  or  proposed, 
among  other  things,  regulations  relating  to  reporting 
and  record-keeping  obligations,  margin  and  capital 
requirements,  the  scope  of  registration  and  the 
central  clearing  and  exchange  trading  requirements 
for  certain  OTC  derivatives.  The  CFTC  has  also 
issued rules to enhance the oversight of clearing and 
trading  entities.  The  CFTC,  along  with  other 

State  Street  Bank  has  registered  provisionally 
with  the  CFTC  as  a  swap  dealer.  As  a  provisionally 
registered  swap  dealer,  State  Street  Bank  is  subject 
to significant regulatory obligations regarding its swap 
the  supervision,  examination  and 
activity  and 
enforcement  powers  of 
the  CFTC  and  other 
regulators. The CFTC has granted State Street Bank 
a limited-purpose swap dealer designation. Under this 
rate  swap 
limited-purpose  designation, 
activity  engaged  in  by  State  Street  Bank’s  Global 
Treasury  group  is  not  subject  to  certain  of  the  swap 
regulatory 
to 
swaps  entered  into  by  a  registered  swap  dealer, 
subject to a number of conditions. For all other swap 
transactions, our swap activities remain subject to all 
applicable swap dealer regulations.

requirements  otherwise  applicable 

interest 

Subsidiaries

The  Federal  Reserve  is  the  primary  federal 
banking agency responsible for regulating us and our 
subsidiaries, including State Street Bank, with respect 
to  both  our  U.S.  and  non-U.S.  operations.  Our 
banking  subsidiaries  are  subject  to  supervision  and 
examination  by  various  regulatory  authorities  and 
have  regulatory  requirements  that  may  differ  from 
State Street Corporation.

State Street Bank

State  Street  Bank  is  a  member  of  the  Federal 
Reserve System, its deposits are insured by the FDIC 
and  it  is  subject  to  applicable  federal  and  state 
banking  laws  and  to  supervision  and  examination  by 
the  Federal  Reserve,  as  well  as  by 
the 
Massachusetts  Commissioner  of  Banks,  the  FDIC, 
and  the  regulatory  authorities  of  those  states  and 
countries  in  which  State  Street  Bank  operates  a 
branch. 

As with the Parent Company, State Street Bank 
is  considered  an  advanced  approaches  banking 
organization subject to the Basel III framework in the 
U.S. and is also subject to the market risk capital rule 
jointly  issued  by  U.S.  Agencies  to  implement  the 
changes  to  the  market  risk  capital  framework  in  the 
U.S.  As required by the Dodd-Frank Act, State Street 
Bank,  as  an  advanced  approaches  banking 
organization,  is  subject  to  a  "capital  floor,"  also 
the 
to  as 
referred 
assessment  of 
regulatory  capital  adequacy, 
including 
the  capital  conservation  buffer  and 
countercyclical  capital  buffer  described  above  in  this 
"Supervision and Regulation" section.  

the  Collins  Amendment, 
its 

in 

Under  the  Basel  III  rule,  State  Street  Bank's  
regulatory capital calculations, including any additions 
or  deductions  from  capital  for  regulatory  purposes, 
are  consistent  with  the  calculations  of  the  Parent 
Company.

 State Street Corporation | 20

Similar  to  our  Parent  Company,  State  Street 
Bank  is  subject  to  the  Tier  1  leverage  ratio  and  the 
supplementary  leverage  ratio.  However,  as  State 
Street  Bank  is  the  insured  depository  institution 
subsidiary  of  one  of  the  eight  US  G-SIBs,  it  is 
required to maintain a minimum Tier 1 leverage ratio 
of  5%  and  a  minimum  SLR  of  6%  to  be  considered 
well-capitalized.  

rule  adopted  by 

the  U.S.  Agencies 

Furthermore, for the purposes of calculating the 
SLR  ratio,  State  Street  Bank  is  similarly  subject  to  a 
final 
that 
establishes  a  deduction  for  central  bank  deposits 
from a custodial banking organization’s total leverage 
exposure. For the quarter ended December 31, 2020, 
State  Street  Bank  excluded  $76.7  billion  of  average 
balances  held  on  deposit  at  central  banks  from  the  
denominator used in the calculation of our SLR based 
on this custodial banking exclusion. In addition, State 
Street  Bank  is  temporarily  permitted,  until  March  31, 
2021,  to  elect  to  exclude  U.S.  Treasury  securities 
from the calculation of the SLR denominator, provided 
that,  in  order  to  make  such  an  election,  it  must 
request  regulatory  approval  before  making  capital 
distributions,  including  paying  dividends  to  its  parent 
company,  as  long  as  the  exclusion  is  in  effect.  State 
Street  Bank  elected  not  to  take  this  temporary 
exclusion  and  accordingly  did  not  exclude  U.S. 
Treasury  securities  from  the  calculation  of  the  SLR 
denominator.

Pursuant  to  the  BCBS  NSFR  final  rule,  as  a 
subsidiary of a U.S. G-SIB, State Street Bank will be 
similarly  required  to  maintain  an  NSFR  that  is  equal 
to or greater than 100%.

those  of  our  subsidiaries,  on 

We and our subsidiaries that are not subsidiaries 
of State Street Bank are affiliates of State Street Bank 
under federal banking laws, which impose restrictions 
on  various  types  of  transactions,  including  loans, 
extensions  of  credit,  investments  or  asset  purchases 
by or from State Street Bank, on the one hand, to us 
and 
the  other. 
Transactions  of  this  kind  between  State  Street  Bank 
and  its  affiliates  generally  are  limited  with  respect  to 
each  affiliate  to  10%  of  State  Street  Bank’s  capital 
and  surplus,  as  defined  by  the  aforementioned 
banking  laws,  are  limited  in  the  aggregate  for  all 
affiliates  to  20%  of  State  Street  Bank's  capital  and 
surplus,  and  in  some  cases  are  also  subject  to  strict 
securities 
collateral 
requirements.  Derivatives, 
borrowing  and  securities 
transactions 
between  State  Street  Bank  and  its  affiliates  became 
subject  to  these  restrictions  pursuant  to  the  Dodd-
Frank  Act.  The  Dodd-Frank  Act  also  expanded  the 
scope of transactions required to be collateralized. In 
addition,  the  Volcker  Rule  generally  prohibits  similar 
transactions  between  the  Parent  Company  or  any  of 
its affiliates and covered funds for which we or any of 
our  affiliates  serve  as  the  investment  manager, 
investment  adviser,  commodity  trading  advisor  or 
sponsor  and  other  covered  funds  organized  and 

lending 

that 

requires 

law  also 

offered pursuant to specific exemptions in the Volcker 
Rule regulations.
Federal 

certain 
transactions by a bank with affiliates be on terms and 
under  circumstances,  including  credit  standards,  that 
are substantially the same, or at least as favorable to 
the  bank,  as 
for 
those  prevailing  at 
comparable transactions involving other non-affiliated 
companies.  Alternatively, 
the  absence  of 
comparable transactions, the transactions must be on 
terms  and  under  circumstances,  including  credit 
standards,  that  in  good  faith  would  be  offered  to,  or 
would apply to, non-affiliated companies.

time 

the 

in 

is  also  prohibited 

State  Street  Bank 

from 
engaging in certain tie-in arrangements in connection 
with  any  extension  of  credit  or  lease  or  sale  of 
property  or 
law 
provides  for  a  depositor  preference  on  amounts 
realized from the liquidation or other resolution of any 
depository institution insured by the FDIC.

furnishing  of  services.  Federal 

Other Subsidiaries

Our other subsidiary trust companies are subject 
to  supervision  and  examination  by  the  OCC,  the 
Federal  Reserve  or  by  the  appropriate  state  banking 
regulatory  authorities  of  the  states  in  which  they  are 
organized  and  operate.  Our  non-U.S.  banking 
subsidiaries  are  subject 
the 
regulatory  authorities  of  the  countries  in  which  they 
operate.

regulation  by 

to 

to 

Our  subsidiaries,  State  Street  Global  Advisors 
FM  and  State  Street  Global  Advisors  Ltd.,  act  as 
investment  companies 
investment  advisers 
registered  under  the  Investment  Company  Act  of 
1940.  State  Street  Global Advisors  FM,  incorporated 
in  Massachusetts  in  2001  and  headquartered  in 
Boston, Massachusetts, is registered with the SEC as 
an investment adviser under the Investment Advisers 
Act  of  1940  and  is  registered  with  the  CFTC  as  a 
commodity  trading  adviser  and  pool  operator.  State 
Street Global Advisors Ltd., incorporated in 1990 as a 
U.K.  limited  company  and  domiciled  in  the  U.K.,  is 
also  registered  with  the  SEC  as  an  investment 
adviser  under  the  Investment  Advisers  Act  of  1940. 
State  Street  Global  Advisors  Ltd.  is  also  authorized 
and  regulated  by  the  United  Kingdom  Financial 
Conduct  Authority  (U.K.  FCA)  and  is  an  investment 
firm  under  the  Markets  in  Financial  Instruments 
Directive.  Our  subsidiary,  State  Street  Global 
Advisors  Asia  Limited,  a  Hong  Kong  incorporated 
company, is registered as an investment adviser with 
the SEC and additionally is licensed by the Securities 
and Futures Commission of Hong Kong to perform a 
variety  of  activities,  including  asset  management. 
State  Street  Global Advisors Asia  Limited  also  holds 
permits  as  a  qualified  foreign  institutional  Investor 
(QFII)  and  a  renminbi  qualified  foreign  institutional 
the  Securities 
investor 
Regulatory  Commission  in  the  People’s  Republic  of 

(RQFII),  approved  by 

 State Street Corporation | 21

China,  and  in  Korea  is  registered  with  the  Financial 
Services  Commission  as  a  cross-border  investment 
advisory  company  and  a  cross-border  discretionary 
investment  management  company.  In  addition,  a 
major  portion  of  our 
investment  management 
activities  are  conducted  by  State  Street  Global 
Advisors  Trust  Company,  which  is  a  subsidiary  of 
State  Street  Bank  and  a  Massachusetts  chartered 
limited  purpose 
the 
supervision  of  the  Massachusetts  Commissioner  of 
Banks and the Federal Reserve with respect to these 
activities. 

trust  company  subject 

to 

intended 

laws  and 

to  benefit 

Many  aspects  of  our  investment  management 
activities  are  subject  to  federal  and  state  laws  and 
regulations  primarily 
the 
investment  holder,  rather  than  our  shareholders. 
These 
regulations  generally  grant 
supervisory agencies and bodies broad administrative 
powers, including the power to limit or restrict us from 
conducting  our  investment  management  activities  in 
the  event  that  we  fail  to  comply  with  such  laws  and 
regulations,  and  examination  authority.  Our  business 
related to investment management and trusteeship of 
collective  trust  funds  and  separate  accounts  offered 
to employee benefit plans is subject to the Employee 
Retirement  Income  Security  Act  (ERISA),  and  is 
regulated by the U.S. DOL.

the  Financial 

limited  purpose  broker/dealer 

We  have  three  subsidiaries  that  operate  as  a 
U.S.  broker/dealer  and  are  registered  as  such  with 
the  SEC,  are  subject  to  regulation  by  the  SEC 
the  SEC's  net  capital  rule)  and  are 
(including 
members  of 
Industry  Regulatory 
Authority,  a  self-regulatory  organization.  State  Street 
Global Advisors  Funds  Distributors,  LLC  operates  as 
a 
that  provides 
distributing  and  related  marketing  activities  for  U.S. 
mutual  funds  and  ETFs  associated  with  State  Street 
Global Advisors.  State  Street  Global Advisors  Funds 
Distributors,  LLC  also  may  privately  offer  certain 
State  Street  Global  Advisors  advised  funds.  State 
Street  Global  Markets,  LLC  is  a  U.S.  broker/dealer 
that  provides  agency  execution  services.  We  also 
acquired  Charles  River  Brokerage,  LLC,  a  U.S. 
broker/dealer,  as  part  of  our  acquisition  of  CRD.  In 
addition,  we  have  a  subsidiary,  SwapEX,  LLC, 
registered  with  the  CFTC  in  the  U.S.  as  a  swap 
execution facility.

including  our 

Our  businesses, 

investment 
management  and  securities  businesses,  are  also 
regulated  extensively  by  non-U.S.  governments, 
securities  exchanges,  self-regulatory  organizations, 
central  banks  and  regulatory  bodies,  especially  in 
those jurisdictions in which we maintain an office. For 
instance, among others, the U.K. FCA and the United 
Kingdom Prudential Regulation Authority regulate our 
activities  in  the  U.K.;  the  Central  Bank  of  Ireland 
regulates our activities in Ireland; the German Federal 
regulates  our 
Financial  Supervisory  Authority 

in  Germany; 

activities 
the  Commission  de 
Surveillance  du  Secteur  Financier  regulates  our 
activities  in  Luxembourg;  our  German  banking  group 
is also subject to direct supervision by the European 
Central  Bank  under  the  ECB  Single  Supervisory 
Mechanism;  the  Securities  and  Futures  Commission 
regulates  our  asset  management  activities  in  Hong 
Kong;  the  Australian  Prudential  Regulation  Authority 
and 
Investments 
Commission  regulate  our  activities  in  Australia;  and 
the Financial Services Agency and the Bank of Japan 
regulate our activities in Japan. We have established 
policies, procedures and systems designed to comply 
with 
these  organizations. 
However, as a global financial services institution, we 
face complexity, costs and risks related to regulation.

the  Australian  Securities  and 

requirements  of 

the 

The  majority  of  our  non-U.S.  asset  servicing 
operations  are  conducted  pursuant  to  the  Federal 
Reserve's  Regulation  K  through  State  Street  Bank’s 
Edge Act subsidiary or through international branches 
of  State  Street  Bank.  An  Edge  Act  corporation  is  a 
corporation organized under federal law that conducts 
foreign business activities. In general, banks may not 
make investments in their Edge Act corporations (and 
similar  state  law  corporations)  that  exceed  20%  of 
their  capital  and  surplus,  as  defined  in  the  relevant 
banking  regulations,  and  the  investment  of  any 
amount  in  excess  of  10%  of  capital  and  surplus 
requires the prior approval of the Federal Reserve.

In addition to our non-U.S. operations conducted 
pursuant 
to  Regulation  K,  we  also  make  new 
investments  abroad  directly  (through  us  or  through 
our non-banking subsidiaries) pursuant to the Federal 
Reserve's Regulation Y, or through international bank 
branch  expansion,  neither  of  which  is  subject  to  the 
investment 
to  Edge  Act 
subsidiaries.

limitations  applicable 

Additionally,  Massachusetts  has  its  own  bank 
holding  company  statute,  under  which  we,  among 
other things, may be required to obtain prior approval 
by the Massachusetts Board of Bank Incorporation for 
an  acquisition  of  more  than  5%  of  any  additional 
bank's  voting  shares,  or  for  other  forms  of  bank 
acquisitions.

Anti-Money 
Transparency

Laundering 

and 

Financial 

financial 

We and certain of our subsidiaries are subject to 
the  Bank  Secrecy  Act  of  1970,  as  amended  by  the 
USA  PATRIOT  Act  of  2001,  and  related  regulations, 
which  contain  AML  and 
transparency 
provisions  and  which  require  implementation  of  an 
AML  compliance  program,  including  processes  for 
verifying  client  identification  and  monitoring  client 
transactions  and  detecting  and  reporting  suspicious 
activities.  AML  laws  outside  the  U.S.  contain  similar 
requirements.  We  have 
implemented  policies, 
procedures and internal controls that are designed to 

 State Street Corporation | 22

financial 

promote  compliance  with  applicable  AML  laws  and 
regulations.  AML  laws  and  regulations  applicable  to 
our  operations  may  be  more  stringent  than  similar 
to  our  non-regulated 
requirements  applicable 
competitors  or 
institutions  principally 
operating  in  other  jurisdictions.  Compliance  with 
applicable  AML  and  related  requirements 
is  a 
common  area  of  review  for  financial  regulators,  and 
any  failure  by  us  to  comply  with  these  requirements 
could  result  in  fines,  penalties,  lawsuits,  regulatory 
sanctions,  difficulties 
in  obtaining  governmental 
approvals,  restrictions  on  our  business  activities  or 
harm to our reputation.

Deposit Insurance

insured  depository 

the 
The  Dodd-Frank  Act  made  permanent 
general  $250,000  deposit  insurance  limit  for  insured 
deposits. The FDIC’s Deposit Insurance Fund (DIF) is 
funded  by  assessments  on  FDIC-insured  depository 
institutions. The FDIC assesses DIF premiums based 
institution's  average 
on  an 
consolidated  total  assets,  less  the  average  tangible 
equity  of  the  insured  depository  institution  during  the 
assessment  period.  For  larger  institutions,  such  as 
State  Street  Bank,  assessments  are  determined 
based  on  regulatory  ratings  and  forward-looking 
financial  measures  to  calculate  the  assessment  rate, 
which is subject to adjustments by the FDIC, and the 
assessment base.

that  certain 

The  FDIC  is  required  to  determine  whether  and 
to  what  extent  adjustments  to  the  assessment  base 
are  appropriate  for  “custody  banks"  that  satisfy 
specified institutional eligibility criteria. The FDIC has 
concluded 
liquid  assets  could  be 
excluded  from  the  deposit  insurance  assessment 
base of custody banks. This has the effect of reducing 
the  amount  of  DIF  insurance  premiums  due  from 
custody  banks.  State  Street  Bank  qualifies  as  a 
custody  bank  for  this  purpose.  The  custody  bank 
total 
assessment  adjustment  may  not  exceed 
the 
identified  by 
transaction  account  deposits 
institution  as  being  directly  linked  to  a  fiduciary  or 
custody and safekeeping asset. 

Prompt Corrective Action

The FDIC Improvement Act of 1991 requires the 
appropriate federal banking regulator to take “prompt 
corrective  action”  with  respect 
to  a  depository 
institution  if  that  institution  does  not  meet  certain 
including  minimum 
capital  adequacy  standards, 
capital  ratios.  While  these  regulations  apply  only  to 
banks,  such  as  State  Street  Bank,  the  Federal 
Reserve  is  authorized  to  take  appropriate  action 
against a parent bank holding company, such as our 
Parent  Company,  based  on  the  under-capitalized 
status of any banking subsidiary. In certain instances, 
we  would  be  required  to  guarantee  the  performance 
of  a  capital  restoration  plan  if  one  of  our  banking 
subsidiaries were undercapitalized.

Support of Subsidiary Banks

to  act  as  a  source  of 

Under  Federal  Reserve  regulations,  a  bank 
holding  company  such  as  our  Parent  Company  is 
financial  and 
required 
managerial  strength  to  its  banking  subsidiaries.  This 
requirement  was  added  to  the  Federal  Deposit 
Insurance  Act  by  the  Dodd-Frank  Act.  This  means 
to  commit 
that  we  have  a  statutory  obligation 
resources to State Street Bank and any other banking 
subsidiary  in  circumstances  in  which  we  otherwise 
might  not  do  so  absent  such  a  requirement.  In  the 
event  of  bankruptcy,  any  commitment  by  us  to  a 
federal bank regulatory agency to maintain the capital 
of  a  banking  subsidiary  will  be  assumed  by  the 
bankruptcy  trustee  and  will  be  entitled  to  a  priority 
payment.

Insolvency  of  an 
Depository Institution

Insured  U.S.  Subsidiary 

the 

terms  of 

If  the  FDIC  is  appointed  the  conservator  or 
receiver  of  an  FDIC-insured  U.S.  subsidiary 
depository  institution,  such  as  State  Street  Bank, 
upon its insolvency or certain other events, the FDIC 
has  the  ability  to  transfer  any  of  the  depository 
institution’s  assets  and  liabilities  to  a  new  obligor 
without  the  approval  of  the  depository  institution’s 
creditors,  enforce 
the  depository 
institution’s  contracts  pursuant  to  their  terms  or 
repudiate or disaffirm contracts or leases to which the 
depository  institution  is  a  party.  Additionally,  the 
claims  of  holders  of  deposit  liabilities  and  certain 
claims for administrative expenses against an insured 
depository  institution  would  be  afforded  priority  over 
other  general  unsecured  claims  against  such  an 
institution,  including  claims  of  debt  holders  of  the 
institution 
interpretation, 
depositors  in  non-U.S.  branches  and  offices,  in  the 
liquidation or other resolution of such an institution by 
any  receiver.  As  a  result,  such  persons  would  be 
treated differently from and could receive, if anything, 
substantially  less  than  the  depositors  in  U.S.  offices 
of the depository institution.

current 

under 

and, 

Cyber Risk Management

cyber 

regarding 

enhanced 

In  October  2016,  the  Federal  Reserve,  FDIC 
and  OCC  issued  an  advance  notice  of  proposed 
rulemaking 
risk 
management standards, which would apply to a wide 
range  of  large  financial  institutions  and  their  third-
party service providers, including us and our banking 
subsidiaries.  The  proposed  standards  would  expand 
existing  cyber-security  regulations  and  guidance  to 
focus  on  cyber  risk  governance  and  management; 
management  of  internal  and  external  dependencies; 
resilience  and 
and 
response,  cyber 
situational  awareness. 
the  proposal 
contemplates more stringent standards for institutions 
with  systems  that  are  critical  to  the  financial  sector. 
Although  the  FDIC  and  OCC  in  2019  each  withdrew 

In  addition, 

incident 

 State Street Corporation | 23

the  advance  notice  of  proposed  rulemaking,  the 
Federal  Reserve  has  not  withdrawn  the  advance 
notice and may still propose such a rule.

risk 
Further  discussion  of  cyber-security 
management  is  provided  in  "Information  Technology 
Risk  Management"  included  in  our  Management's 
Discussion and Analysis in this Form 10-K.

ECONOMIC  CONDITIONS  AND  GOVERNMENT 
POLICIES

in  reserve  requirements 

Economic  policies  of  the  U.S.  government  and 
its  agencies  influence  our  operating  environment. 
Monetary  policy  conducted  by  the  Federal  Reserve 
directly  affects  the  level  of  interest  rates,  which  may 
affect  overall  credit  conditions  of 
the  economy. 
Monetary  policy  is  applied  by  the  Federal  Reserve 
through  open  market  operations  in  U.S.  government 
securities,  changes 
for 
depository  institutions,  and  changes  in  the  discount 
rate  and  availability  of  borrowing  from  the  Federal 
Reserve.  Government  regulation  of  banks  and  bank 
holding  companies  is  intended  primarily  for  the 
protection  of  depositors  of  the  banks,  rather  than  for 
the shareholders of the institutions and therefore may, 
in  some  cases,  be  adverse  to  the  interests  of  those 
shareholders.  We  are  similarly  affected  by 
the 
economic  policies  of  non-U.S.  government  agencies, 
such as the ECB.

STATISTICAL  DISCLOSURE  BY  BANK  HOLDING 
COMPANIES

The  following  information  included  under  Items 
6,  7  and  8  in  this  Form  10-K,  is  incorporated  by 
reference herein:

“Selected  Financial  Data” 

table  (Item  6)  - 
presents return on average common equity, return on 
average assets, common dividend payout and equity-
to-assets ratios.

“Distribution  of  Average  Assets,  Liabilities  and 
Shareholders’  Equity;  Interest  Rates  and  Interest 
Differential”  table  (Item  8)  -  presents  consolidated 
average balance sheet amounts, related fully taxable-
equivalent  interest  earned  and  paid,  related  average 
yields  and  rates  paid  and  changes  in  fully  taxable-
equivalent  interest  income  and  interest  expense  for 
each  major  category  of  interest-earning  assets  and 
interest-bearing liabilities.

“Investment  Securities”  section  included  in  our 
Management's  Discussion  and Analysis  (Item  7)  and 
Note  3,  “Investment  Securities,”  to  the  consolidated 
financial  statements  (Item  8)  -  disclose  information 
regarding book values, market values, maturities and 
weighted-average yields of securities (by category).

“Loans  and  Leases”  section  included  in  our 
Management’s  Discussion  and Analysis  (Item  7)  and 
Note  4, 
financial 
statements  (Item  8)  -  disclose  our  policy  for  placing 
leases  on  non-accrual  status  and 
loans  and 

the  consolidated 

“Loans,” 

to 

distribution  of  loans,  loan  maturities  and  sensitivities 
of loans to changes in interest rates.

“Loans  and  Leases”  and 

“Cross-Border 
Outstandings”  sections  of  Management’s  Discussion 
and Analysis (Item 7) - disclose information regarding 
our  cross-border  outstandings  and  other 
loan 
concentrations.

to 

“Loans,” 

the  consolidated 

“Credit  Risk  Management”  section  included  in 
Management’s  Discussion  and Analysis  (Item  7)  and 
Note  4, 
financial 
statements  (Item  8)  -  present  the  allocation  of  the 
allowance  for  credit  losses,  and  a  description  of 
factors  which  influenced  management’s  judgment  in 
determining amounts of additions or reductions to the 
allowance,  if  any,  charged  or  credited  to  results  of 
operations.

“Distribution  of  Average  Assets,  Liabilities  and 
Shareholders’  Equity;  Interest  Rates  and  Interest 
Differential” 
-  discloses  deposit 
information.

(Item  8) 

table 

Note  8, 

the 
consolidated financial statements (Item 8) - discloses 
information regarding our short-term borrowings.

“Short-Term  Borrowings,” 

to 

ITEM 1A. RISK FACTORS 

Risk Factors

In  the  normal  course  of  our  business  activities, 
we are exposed to a variety of risks. The following is 
a discussion of material risk factors applicable to us. 
Additional  information  about  our  risk  management 
framework  is  included  under  “Risk  Management”  in 
Management’s  Discussion  and Analysis  in  this  Form 
10-K. Additional  risks  beyond  those  described  in  our 
Management's  Discussion  and  Analysis  or  in  the 
following  discussion  may  apply  to  our  activities  or 
operations  as  currently  conducted,  or  as  we  may 
conduct them in the future, or in the markets in which 
we operate or may in the future operate.

Strategic Risks

We  are  subject  to  intense  competition  in  all 
aspects  of  our  business,  which  could  negatively 
affect  our  ability  to  maintain  or  increase  our 
profitability.

The  markets  in  which  we  operate  across  all 
facets of our business are both highly competitive and 
global.  These  markets  are  changing  as  a  result  of 
new  and  evolving  laws  and  regulations  applicable  to 
institutions.  Regulatory-driven 
financial  services 
market  changes  cannot  always  be  anticipated,  and 
may adversely affect the demand for, and profitability 
of,  the  products  and  services  that  we  offer.  In 
addition,  new  market  entrants  and  competitors  may 
address changes in the markets more rapidly than we 
do, may have materially greater resources to invest in 
infrastructure  and  product  development  than  we  do, 
or may provide clients with a more attractive offering 
of  products  and  services,  adversely  affecting  our 

 State Street Corporation | 24

business.  Our  efforts  to  develop  and  market  new 
products,  particularly  in  the  “Fintech”  sector,  may 
position  us 
in  new  markets  with  pre-existing 
competitors  with  strong  market  position.  We  have 
also experienced, and anticipate that we will continue 
to experience, significant pricing pressure in many of 
our  core  businesses,  particularly  our  custodial  and 
investment  management  services.  This  pricing 
pressure  has  and  may  continue  to  impact  our 
revenue  growth  and  operational  margins  and  may 
limit  the  positive  impact  of  new  client  demand  and 
growth  in  AUC/A.  Many  of  our  businesses  compete 
with  other  domestic  and  international  banks  and 
financial services companies, such as custody banks, 
investment  advisors,  broker/dealers,  outsourcing 
companies  and  data  processing  companies.  Further 
consolidation  within  the  financial  services  industry 
could  also  pose  challenges  to  us  in  the  markets  we 
serve, 
increased  downward 
including  potentially 
pricing pressure across our businesses.
Some  of  our  competitors 

including  our 
competitors 
in  core  services,  have  substantially 
greater capital resources than we do, are not subject 
regulatory 
to  as  stringent  capital  or  other 
requirements  as  we  are,  or  may  not  be  as 
constrained  as  we  are  by  these  requirements  due  to 
the relative size of our balance sheet. In some of our 
businesses,  we  are  service  providers  to  significant 
in  some 
competitors.  These  competitors  are 
instances  significant  clients,  and  the  retention  of 
these  clients  involves  additional  risks,  such  as  the 
avoidance  of  actual  or  perceived  conflicts  of  interest 
and the maintenance of high levels of service quality 
and  intra-company  confidentiality.  The  ability  of  a 
competitor  to  offer  comparable  or  improved  products 
or  services  at  a  lower  price  would  likely  negatively 
increase  our 
affect  our  ability 
profitability.  Many  of  our  core  services  are  subject  to 
contracts  that  have  relatively  short  terms  or  may  be 
terminated by our client after a short notice period. In 
addition, pricing pressures as a result of the activities 
of  competitors,  client  pricing  reviews,  and  rebids,  as 
well as the introduction of new products, may result in 
a  reduction  in  the  prices  we  can  charge  for  our 
products and services.

to  maintain  or 

We  are  subject  to  variability  in  our  assets  under 
custody  and/or  administration  and  assets  under 
management,  and  in  our  financial  results,  due  to 
the  significant  size  of  many  of  our  institutional 
clients, and are also subject to significant pricing 
pressure  due 
the  considerable  market 
influence exerted by those clients.

to 

Our  clients  include  institutional  investors,  such 
as mutual funds, collective investment funds, UCITS, 
hedge  funds  and  other  investment  pools,  corporate 
and  public  retirement  plans,  insurance  companies, 
foundations, endowments and investment managers. 
In  both  our  asset  servicing  and  asset  management 
institutional 
businesses,  we  endeavor 

to  attract 

investors  controlling  large  and  diverse  pools  of 
assets, as those clients typically have the opportunity 
to  benefit  from  the  full  range  of  our  expertise  and 
service  offerings.  Due  to  the  large  pools  of  assets 
controlled  by  these  clients,  the  loss  or  gain  of  one 
client,  or  even  a  portion  of  the  assets  controlled  by 
one client, could have a significant effect on our AUC/
A  or  our AUM,  as  applicable,  in  the  relevant  period. 
Loss  of  all  or  a  portion  of  the  servicing  of  a  client's 
assets  can  occur  for  a  variety  of  reasons.  For 
example,  as  a  result  of  a  decision  to  diversify 
providers, one of our large asset servicing clients has 
advised us it expects to move a significant portion of 
its  ETF  assets  currently  with  State  Street  to  one  or 
more  other  providers,  pending  necessary  approvals.  
The  transition  is  expected  to  begin  in  2022  but  will 
the  year  ended 
in  2023.  For 
principally  occur 
December 31, 2020, the fee revenue associated with 
the  transitioning  assets  represented  approximately 
1.5% of our total fee revenue.	Our AUM or AUC/A are 
also  affected  by  decisions  by  institutional  owners  to 
favor  or  disfavor  certain  investment  instruments  or 
categories.  Similarly,  if  one  or  more  clients  change 
the asset class in which a significant portion of assets 
are  invested  (e.g.,  by  shifting  investments  from 
emerging  markets  to  the  U.S.),  those  changes  could 
have  a  significant  effect  on  our  results  of  operations 
in  the  relevant  period,  as  our  fee  rates  often  change 
based  on  the  type  of  asset  classes  we  are  servicing 
or  managing.  As  our  fee  revenue  is  significantly 
impacted  by  our  levels  of AUC/A  and AUM,  changes 
in  levels  of  different  asset  classes  could  have  a 
corresponding  significant  effect  on  our  results  of 
operations  in  the  relevant  period.  Large  institutional 
clients  also,  by  their  nature,  are  often  able  to  exert 
considerable  market  influence,  and  this,  combined 
with  strong  competitive  forces  in  the  markets  for  our 
services,  has  resulted  in,  and  may  continue  to  result 
in, significant pressure to reduce the fees we charge 
for our services in both our asset servicing and asset 
management  lines  of  business.  Our  strategy  of 
focusing our efforts on the segments of the market for 
investor  services  represented  by  very  large  asset 
managers  and  asset  owners  causes  us 
to  be 
particularly  impacted  by  this  industry  trend.  Many  of 
these  large  clients  are  also  under  competitive  and 
regulatory pressures that are driving them to manage 
the expenses that they and their investment products 
incur  more  aggressively,  which  in  turn  exacerbates 
their pressures on our fees.

Development  and  completion  of  new  products 
and  services,  including  State  Street  Alpha,  may 
impose  costs  on  us,  involve  dependencies  on 
third  parties  and  may  expose  us  to  increased 
operational and model risk.

Our  financial  performance  depends,  in  part,  on 
our ability to develop and market new and innovative 
services  and  to  adopt  or  develop  new  technologies 
that  differentiate  our  products  or  provide  cost 
related 
efficiencies,  while  avoiding 

increased 

 State Street Corporation | 25

risks 

relationships.  Substantial 

expenses.  This  dependency  is  exacerbated  in  the 
current 
financial 
“FinTech”  environment,  where 
institutions  are  investing  significantly  in  evaluating 
ledger 
technologies,  such  as  distributed 
new 
technology  (“Blockchain"),  and  developing  potentially 
industry-changing  products,  services  and  standards. 
For  example,  in  2018,  we  acquired  CRD,  and  are 
leveraging  the  capabilities  acquired  to  create  State 
Street  Alpha  by  combining  with  offerings  from  our 
Investment  Servicing  business  line.  The  introduction 
of  new  products  and  services  can  require  significant 
time  and  resources,  including  regulatory  approvals 
and the development and implementation of technical 
data  management,  control  and  model  validation 
requirements  and  effective  security  and  resiliency 
elements. New products and services, such as State 
Street Alpha, often also involve dependencies on third 
parties  to,  among  other  things,  access  innovative 
technologies,  develop  new  distribution  channels  or 
form  collaborative  product  and  service  offerings,  and 
can  require  complex  strategic  alliances  and  joint 
venture 
and 
uncertainties  are  associated  with  the  introduction  of 
new  products  and  services,  strategic  alliances  and 
joint ventures, including rapid technological change in 
the industry, our ability to access technical, data and 
other  information  from  our  clients,  significant  and 
ongoing  investments  required  to  bring  new  products 
and  services  to  market  in  a  timely  manner  at 
competitive  prices,  sharing  of  benefits 
those 
relationships, conflicts with existing business partners 
and  clients,  protection  of  intellectual  property,  the 
the  necessary 
competition 
expertise  and  experience  and  sales  and  other 
materials  that  fully  and  accurately  describe  the 
product  or  service  and  its  underlying  risks  and  are 
compliant  with  applicable  regulations.  New  products 
or  services  may  fail  to  operate  or  perform  as 
expected  and  may  not  be  suitable  for  the  intended 
client  or  may  not  produce  anticipated  efficiencies, 
savings  or  benefits  for  either  the  client  or  us.  Our 
failure  to  manage  these  risks  and  uncertainties  also 
exposes  us  to  enhanced  risk  of  operational  lapses, 
which  may  result  in  the  recognition  of  financial 
statement  liabilities.  Regulatory  and  internal  control 
requirements,  capital 
requirements,  competitive 
alternatives,  vendor  relationships  and  shifting  market 
preferences may also determine if such initiatives can 
be  brought  to  market  in  a  manner  that  is  timely  and 
to  successfully 
attractive 
manage all of the above risks in the development and 
implementation of new products or services, including 
completion  of  State  Street  Alpha,  could  have  a 
material  adverse  effect  on  our  business  and 
reputation,  consolidated  results  of  operations  or 
financial condition.

to  our  clients.  Failure 

for  employees  with 

in 

Our  business  may  be  negatively  affected  by  our 
failure  to  update  and  maintain  our  technology 
infrastructure.

certain 

systems. 

technological 

In  order  to  maintain  and  grow  our  business,  we 
must make strategic decisions about our current and 
future  business  plans  and  effectively  execute  upon 
those plans. Strategic initiatives that we are currently 
include  cost 
developing  or  executing  against 
initiatives,  enhancements  and  efficiencies  to  our 
operational  processes,  improvements  to  existing  and 
new  service  offerings,    targeting  for  sales  growth 
certain segments of the markets for investor services 
and  asset  management,  and  enhancements 
to 
information 
existing  and  development  of  new 
technology  and  other 
Implementing 
strategic  programs  and  creating  cost  efficiencies 
involves 
and 
strategic, 
operational  risks.  Many  features  of  our  present 
initiatives  include  investment  in  systems  integration 
and  new  technologies  and  also  the  development  of 
new, and the evolution of existing, methods and tools 
to accelerate the pace of innovation, the introduction 
of  new  services  and  enhancements  to  the  resiliency 
of our systems and operations. These initiatives also 
may  result  in  increased  or  unanticipated  costs  or 
earnings volatility, may take longer than anticipated to 
implement  and  may  result  in  increases  in  operating 
losses, 
inadvertent  data  disclosures  or  other 
operating errors. In implementing these programs, we 
may have material dependencies on third parties. The 
transition to new operating processes and technology 
infrastructure  may  also  cause  disruptions  in  our 
relationships  with  clients  and  employees  or  loss  of 
institutional  understanding  and  may  present  other 
unanticipated  technical  or  operational  hurdles.  In 
addition,  the  relocation  to  or  expansion  of  servicing 
activities and other operations in different geographic 
regions  or  vendors  may  entail  client,  regulatory  and 
other  third  party  data  use,  storage  and  security 
challenges,  as  well  as  other  regulatory  compliance, 
business  continuity  and  other  considerations.  As  a 
result,  we  may  not  achieve  some  or  all  of  the 
anticipated  cost  savings  or  other  benefits  and  may 
experience  unanticipated  challenges  from  clients, 
regulators  or  other  parties  or  reputational  harm.  In 
addition,  some  systems  development  initiatives  may 
not  have  access 
resources  or 
management  attention  and,  consequently,  may  be 
delayed  or  unsuccessful.  Many  of  our  systems 
require  enhancements  to  meet  the  requirements  of 
evolving 
to  enhance  security  and 
resiliency  and  decommission  obsolete  technologies, 
to permit us to optimize our use of capital or to reduce 
the 
the 
implementation of our State Street Alpha platform and 
integration  of  CRD  requires  substantial  systems 
development  and  expense.  We  may  not  have  the 

risk  of  operating  error. 

to  significant 

In  addition, 

regulation, 

 State Street Corporation | 26

resources 
simultaneously.

to  pursue  all  of 

these  objectives 

The  COVID-19  Pandemic  Continues  to  Create 
Significant  Risks  and  Uncertainties 
for  Our 
Business. 

to 

The  extent  to  which  the  COVID-19  pandemic 
continues 
results  of 
impact  our  business, 
operations,  and  financial  condition,  as  well  as  our 
regulatory  capital  and 
liquidity  ratios  and  other 
regulatory  requirements  in  the  United  States  and 
internationally,  will  depend  on  future  developments, 
which  are  highly  uncertain  and  cannot  be  predicted, 
including the scope and duration of the pandemic, the 
effectiveness  of  our  work  from  home  arrangements 
and staffing levels in operational facilities, challenges 
associated  with  our  return  to  office  plans  such  as 
maintaining a safe office environment and integrating 
at-home  and  in-office  staff,  the  impact  of  market 
participants  on  which  we  rely,  actions  taken  by 
governmental  authorities  and  other  third  parties  in 
response  to  the  pandemic  and  the  impact  of  equity 
market 
sales  and 
implementation cycles for some clients on our service 
and management fee revenue.

valuations  and  extended 

in 

in  our 

financial  markets, 

The  COVID-19  pandemic  has  negatively 
impacted  the  global  economy,  caused  fluctuations  in 
equity market valuations, at times decreased liquidity 
in  fixed  income  markets,  created  significant  volatility 
increased 
and  disruption 
unemployment  levels  and  disrupted  global  supply 
chains. This has created, at peak periods of volatility, 
extraordinary  demand  on  our  transaction  processing 
capabilities  in  our  asset  servicing  business  and 
foreign  exchange  and  asset 
volatility 
management  businesses.  The  market  and  economic 
uncertainty  has  also  increased  the  risks  inherent  in 
our activities as a credit provider to investment pools 
and  other  institutional  investors  and  caused  us  to 
increase  our  provision  for  credit  losses.  In  addition, 
our and other market participants’ reliance upon work 
from  home  capabilities,  and  the  potential  inability  to 
maintain  critical  staff  in  our  operational  facilities, 
including  facilities  in  the  United  States,  the  United 
Kingdom, Germany, China, India and Poland, present 
risks  associated  with  our  and  local  infrastructure, 
increasingly 
illness, 
quarantine,  the  sustainability  of  a  work  from  home 
environment  and  increased  risk  of  cyber-security 
attacks.  Any  material  or  extended  disruption  of  our 
ability  to  deliver  services  or  meet  our  responsibilities 
in  the  settlement  of  securities  or  other  market 
activities is likely to result in operating losses, loss of 
revenue  or  penalties  under  our  service  contracts 
which  may  have  a  material  adverse  impact  on  our 
results of operation and financial condition. Moreover, 
governmental  actions  in  response  to  the  pandemic 
are  meaningfully 
rate 
influencing 
environment,  which  has  reduced,  and  may  continue 
to  reduce,  our  net  interest  income  and  net  interest 
margin. 

regulations, 

restrictive 

interest 

local 

the 

that  we 

In March 2020, we announced, together with the 
other  U.S.-based  G-SIBs, 
temporarily 
suspended  our  common  stock  repurchase  program, 
in  light  of  the  COVID-19  pandemic.  Subsequently,  in 
connection  with  a  requirement  for  all  CCAR  banking 
organizations, including State Street, to participate in 
additional  supervisory  capital  stress  tests  due  to  the 
challenges  created  by  the  COVID-19  pandemic,  the 
Federal  Reserve  limited  the  ability  of  all  CCAR 
banking organizations to make capital distributions for 
the remainder of 2020.  As a result, we did not return 
capital  to  shareholders  in  the  form  of  common  stock 
the  nine  months  ended 
repurchases  during 
December  31,  2020. 
In  December  2020,  we 
announced,  following  the  results  of  the  additional 
stress test, that we have been authorized to continue 
to pay common stock dividends at current levels and 
to  resume  purchasing  common  shares  in  the  first 
quarter  of  2021  in  the  aggregate  amount  up  to  the 
average  of  our  quarterly  net  income  during  2020.  
However,  there  can  be  no  assurance  the  Federal 
Reserve  will  not  require  additional  stress  testing, 
modify  existing  or  apply  new 
limitations  on 
distributions  of  capital  to  shareholders  or  introduce 
new  or  additional  regulatory  actions,  restrictions  or 
the  COVID-19 
requirements 
pandemic  or  associated  market  or 
industry 
developments.  Where  permitted  consistent  with 
regulatory  standards,  the  timing  of  stock  purchases, 
transactions  and  number  of  shares 
types  of 
purchased  under  our  stock  purchase  programs  will 
including  market 
depend  on  several 
conditions  and  our  capital  positions, 
financial 
performance  and  investment  opportunities.    Our 
common  stock  purchase  programs  do  not  have 
specific  price  targets  and  may  be  suspended  at  any 
time.

in  connection  with 

factors, 

Acquisitions,  strategic  alliances,  joint  ventures 
and divestitures pose risks for our business.

As  part  of  our  business  strategy,  we  acquire 
complementary  businesses  and  technologies,  enter 
into  strategic  alliances  and  joint  ventures  and  divest 
portions  of  our  business.  We  undertake  transactions 
of varying sizes to, among other reasons, expand our 
geographic  footprint,  access  new  clients,  distribution 
channels, technologies or services, develop closer or 
more  collaborative  relationships  with  our  business 
partners,  efficiently  deploy  capital  or  leverage  cost 
savings  or  other  business  or  financial  opportunities. 
We  may  not  achieve  the  expected  benefits  of  these 
transactions,  which  could  result  in  increased  costs, 
lowered  revenues,  ineffective  deployment  of  capital, 
regulatory  concerns,  exit  costs  or  diminished 
competitive position or reputation.

Transactions  of 

this  nature  also 

involve  a 
number  of  risks  and 
tax, 
regulatory, strategic, managerial, operational, cultural 
and  employment  challenges,  which  could  adversely 
affect  our  consolidated  results  of  operations  and 

financial,  accounting, 

 State Street Corporation | 27

financial  condition.  For  example,  the  businesses  that 
we acquire or our strategic alliances or joint ventures 
may  under-perform  relative  to  the  price  paid  or  the 
resources  committed  by  us;  we  may  not  achieve 
anticipated  revenue  growth  or  cost  savings;  or  we 
may  otherwise  be  adversely  affected  by  acquisition-
related  charges.  The  intellectual  property  of  an 
acquired business may be an important component of 
the  value  that  we  agree  to  pay  for  it.  However,  such 
acquisitions are subject to the risks that the acquired 
business  may  not  own  the  intellectual  property  that 
we  believe  we  are  acquiring,  that  the  intellectual 
property  is  dependent  on  licenses  from  third  parties, 
that the acquired business infringes on the intellectual 
property rights of others, that the technology does not 
have  the  acceptance  in  the  marketplace  that  we 
anticipated or that the technology requires significant 
investment  to  remain  competitive.  Similarly,  such 
acquisitions  present  risks  on  our  ability  to  retain  the 
acquired  talent,  which  may  be  essential  to  achieve 
our objectives in the acquisition. The integration of an 
acquired 
technology 
infrastructure into ours has in the past and may in the 
future  also  expose  us  to  additional  security  and 
resiliency  risks.  Further,  past  acquisitions  have 
resulted  in  the  recognition  of  goodwill  and  other 
significant 
in  our  consolidated 
statement  of  condition.  For  example,  we  recorded 
goodwill and intangible assets of approximately $2.46 
billion associated with our acquisition of CRD in 2018. 
These  assets  are  not  eligible 
in 
regulatory  capital  under  applicable  requirements.  In 
addition, we may be required to record impairment in 
our  consolidated  statement  of 
future 
periods if we determine that the value of these assets 
has declined.

intangible  assets 

information 

business's 

inclusion 

income 

for 

in 

risks 

Through  our  acquisitions  or  joint  ventures,  we 
may also assume unknown or undisclosed business, 
operational, tax, regulatory and other liabilities, fail to 
properly  assess  known  contingent 
liabilities  or 
assume businesses with internal control deficiencies. 
While in most of our transactions we seek to mitigate 
these 
things,  due 
through,  among  other 
diligence,  indemnification  provisions  or  insurance, 
these  or  other  risk-mitigating  provisions  we  put  in 
place may not be sufficient to address these liabilities 
and  contingencies  and  involve  credit  and  execution 
risks  associated  with  successfully  seeking  recourse 
from a third party, such as the seller or an insurance 
provider.  Other  major  financial  services  firms  have 
recently  paid  significant  penalties 
resolve 
government  investigations  into  matters  conducted  in 
significant part by acquired entities.

to 

Various regulatory approvals or consents, formal 
or  informal,  are  generally  required  prior  to  closing  of 
these  transactions,  which  may  include  approvals, 
non-objections  or  regulatory  exceptions  from  the 
Federal  Reserve  and  other  domestic  and  non-U.S. 

the 

transaction,  or  may  not  approve 

regulatory  authorities.  These  regulatory  authorities 
may  impose  conditions  on  the  completion  of  the 
acquisition  or  require  changes  to  its  terms  that 
materially  affect  the  terms  of  the  transaction  or  our 
ability to capture some of the opportunities presented 
by 
the 
transaction.  Any  such  conditions,  or  any  associated 
regulatory  delays,  could  limit  the  benefits  of  the 
transaction.  Acquisitions  or 
joint  ventures  we 
announce may not be completed if we do not receive 
the 
regulatory 
regulatory  approvals, 
approvals are significantly delayed or if other closing 
conditions are not satisfied.

required 

if 

and 

integration 

The 
and 
development  of  the  benefits  of  our  acquisitions 
to  our  business  and  other 
result 
uncertainties.

retention 

in  risks 

the 

to 

able 

effectively 

assimilate 

In  recent  years,  we  have  undertaken  several 
acquisitions,  including  our  2018  acquisition  of  CRD 
and our 2016 acquisition of the General Electric Asset 
Management  (GEAM)  business.  The  integration  of 
acquisitions  presents  risks  that  differ  from  the  risks 
associated  with  our  ongoing  operations.  Integration 
activities  are  complicated  and  time  consuming  and 
can involve significant unforeseen costs. We may not 
be 
services, 
technologies,  key  personnel  or  businesses  of 
acquired  companies  into  our  business  or  service 
offerings  as  anticipated,  and  we  may  not  achieve 
related revenue growth or cost savings. We also face 
the  risk  of  being  unable  to  retain,  or  cross-sell  our 
products  or  services  to,  the  clients  of  acquired 
companies  or  joint  ventures  and  the  risk  of  being 
unable  to  cross-sell  acquired  products  or  services  to 
our  existing  clients. 
In  particular,  some  clients, 
including  significant  clients,  of  an  acquired  business 
may have the right to transition their business to other 
providers on short notice for convenience, fiduciary or 
other  reasons  and  may  take  the  opportunity  of  the 
acquisition  or  market,  commercial, 
relationship, 
service  satisfaction  or  other  developments  following 
the acquisition to terminate, reduce or renegotiate the 
fees  or  other  terms  of  our  relationship.    Any  such 
client  losses,  reductions  or  renegotiations  likely  will 
reduce  the  expected  benefits  of  the  acquisition, 
including  revenues,  cross-selling  opportunities  and 
market share, cause impairment to goodwill and other 
intangibles  or  result  in  reputational  harm,  which 
effects  could  be  material,  and  we  may  not  have 
recourse  against  the  seller  of  the  business  or  the 
client. The risk of client loss is even greater where the 
client 
is  a  competitor  of  ours.  Acquisitions  of 
technology  firms  can  involve  extensive  information 
technology 
risk  of 
defects,  security  breaches  and  resiliency  lapses  and 
product enhancement and development activities, the 
costs of which can be difficult to estimate, as well as 
heightened  cultural  and  compliance  concerns  in 

integration,  with  associated 

 State Street Corporation | 28

integrating an unregulated firm into a bank regulatory 
environment.  Acquisitions  of  Investment  Servicing 
businesses  entail  information  technology  systems 
conversions,  which  involve  operational  risks,  as  well 
as  fiduciary  and  other  risks  associated  with  client 
retention.  Acquisitions  of  Asset  Management 
businesses similarly involve fiduciary and similar risks 
associated  with  client  retention,  distribution  channels 
and additional servicing opportunities.  Joint ventures 
involve  all  of  these  risks,  as  well  as  risks  associated 
with  shared  control  and  decision-making  (even  in 
majority-owned  situations),  minority  rights  and  exit 
rights,  which  can  delay,  challenge  or 
foreclose 
execution  on  material  opportunities  or  initiatives, 
create 
limit  divestment 
risks  and 
opportunities.

regulatory 

With  any  acquisition,  the  integration  of  the 
operations  and  resources  of  the  businesses  could 
result in the loss of key employees, the disruption  of 
our and the acquired company's ongoing businesses 
or  inconsistencies  in  standards,  controls,  procedures 
or  policies  that  could  adversely  affect  our  ability  to 
maintain  relationships  with  clients,  business  partners 
or  employees,  maintain  regulatory  compliance  or 
achieve  the  anticipated  benefits  of  the  acquisition. 
Integration  efforts  may  also  divert  management 
attention and resources.

Integration  of  CRD  and  its  business,  operations 
and  employees  with  our  own  may  be  more 
difficult, costly or time consuming than expected, 
and the anticipated benefits and cost synergies of 
the  acquisition  may  not  be  fully  realized,  which 
could  adversely  impact  our  business  operations, 
financial condition and results of operations.

We  completed  our  acquisition  of  CRD  on 
October  1,  2018.  The  success  of  the  acquisition, 
including 
the  achievement  of  anticipated  growth 
opportunities  and  cost  synergies  of  the  acquisition, 
continues  to  be  subject  to  a  number  of  uncertainties 
and will depend, in part, on our ability to successfully 
combine  and  integrate  CRD’s  business  into  our 
business  in  an  efficient  and  effective  manner.  The 
combined company may face significant challenges in 
implementing  such  integration,  including  challenges 
related to:

•

integrating  CRD's  business  into  our 
own  in  a  manner  that  permits  the  combined 
company  to  achieve  the  cost  and  operating 
the 
synergies  anticipated 
acquisition,  which  could 
the 
anticipated  benefits  of  the  acquisition  not 
being  realized  partly  or  wholly  in  the  time 
frame currently anticipated or at all; 

from 
in 

to  result 

result 

•

retaining  CRD’s  clients,  some  of 

which are our competitors;

•

retaining  key  management  and 

technical personnel;

•

integrating  CRD’s  software  solutions 
with  our  existing  products  and  services  and 
related  operations  and  systems,  including 
performance,  risk  and  compliance  analytics, 
investment  manager  operations  outsourcing, 
accounting, administration and custody;

• accelerating 

the  development  of 
enhancements  to  the  features  and  functions 
of CRD’s software solutions;

•

coordinating  and 

integrating  our 
internal  operations,  compensation  programs, 
policies  and  procedures,  and  corporate 
structures; 

• potential  unknown 

liabilities  and 
unforeseen or increased costs and expenses; 

•

the  possibility  of  faulty  assumptions 
underlying  expectations  regarding  potential 
synergies and the integration process; 

•

incurring 

acquisition-
related  costs  and  expenses  associated  with 
combining our operations; and

significant 

• performance  shortfalls  as  a  result  of 
the  diversion  of  management’s  attention  and 
resources 
the 
companies’ operations. 

caused  by 

integrating 

Any of these factors could result in our failure to 
realize  the  anticipated  benefits  of  the  acquisition,  on 
the  expected  timeline  or  at  all,  and  could  adversely 
impact  our  business  operations,  financial  condition 
and results of operations.

for  qualified  members  of  our 
Competition 
workforce  is  intense,  and  we  may  not  be  able  to 
attract  and  retain  the  highly  skilled  people  we 
need to support our business.

Our  success  depends,  in  large  part,  on  our 
ability to attract and retain key personnel. Competition 
for  the  best  people  in  most  activities  in  which  we 
engage  can  be  intense,  and  we  may  not  be  able  to 
hire  people  or  retain  them,  particularly  in  light  of 
challenges associated with compensation restrictions 
applicable,  or  which  may  become  applicable,  to 
banks  and  some  asset  managers  and  that  are  not 
applicable  to  other  financial  services  firms  in  all 
jurisdictions  or  to  technology  firms,  generally.  The 
unexpected  loss  of  services  of  key  personnel  in 
business  units, 
information 
technology,  operations  or  other  areas  could  have  a 
material  adverse  impact  on  our  business  because  of 
their skills, their knowledge of our markets, operations 
and clients, their years of industry experience and, in 
some cases, the difficulty of promptly finding qualified 
replacement  personnel.  Similarly,  the  loss  of  key 
personnel,  either  individually  or  as  a  group,  could 
adversely affect our clients' perception of our ability to 
continue  to  manage  certain  types  of  investment 
management  mandates  to  provide  other  services  to 

functions, 

control 

 State Street Corporation | 29

them  or  to  maintain  a  culture  of  innovation  and 
proficiency.

Financial Market Risks 

Geopolitical  and  economic  conditions  and 
developments 
affect  us, 
particularly  if  we  face  increased  uncertainty  and 
unpredictability in managing our businesses.

adversely 

could 

financial  markets  can  suffer 
volatility, 

from 
Global 
substantial 
illiquidity  and  disruption, 
particularly  as  a  result  of  geopolitical  disruptions, 
slower  economic  growth  and  a  shifting  monetary 
policy stance from key central banks. If such volatility, 
illiquidity  or  disruption  were  to  result  in  an  adverse 
economic environment in the U.S. or internationally or 
result  in  a  lack  of  confidence  in  the  financial  stability 
of  major  developed  or  emerging  markets,  such 
developments  could  have  an  adverse  effect  on  our 
business, as well as the businesses of our clients and 
our significant counterparties, and could also increase 
the  difficulty  and  unpredictability  of  aligning  our 
business  strategies,  our 
infrastructure  and  our 
operating  costs  in  light  of  uncertain  market  and 
economic 
could  be 
compounded  by  tighter  monetary  policy  conditions, 
disruptions  to  free  trade  and  political  uncertainty  in 
the U.S. and internationally.

conditions.  These 

risks 

Market  disruptions  can  adversely  affect  our 
consolidated  results  of  operations  if  the  value  of  our 
AUC/A  or AUM  decline,  while  the  costs  of  providing 
the  related  services  remain  constant  or  increase. 
They  may  also  result  in  investor  preference  trends 
towards  asset  classes  and  markets  deemed  more 
secure, such as cash or non-emerging markets, with 
respect to which our fee rates are often lower. These 
factors  could  reduce  the  profitability  of  our  asset-
based  fee  revenue  and  could  also  adversely  affect 
our  transaction-based  revenue,  such  as  revenues 
from  securities 
foreign  exchange 
activities,  and  the  volume  of  transactions  that  we 
execute for or with our clients. Further, the degree of 
volatility  in  foreign  exchange  rates  can  affect  our 
foreign  exchange 
In  general, 
increased  currency  volatility  tends  to  increase  our 
market  risk  but  also  increases  our  opportunity  to 
generate 
foreign  exchange  revenue.  Conversely, 
periods  of  lower  currency  volatility  tend  to  decrease 
our  market  risk  but  also  decrease  our 
foreign 
exchange revenue.

finance  and 

revenue. 

trading 

In addition, as our business grows globally and a 
significant  percentage  of  our  revenue  is  earned  (and 
of  our  expenses  paid)  in  currencies  other  than  U.S. 
dollars,  our  exposure  to  foreign  currency  volatility 
could  affect  our  levels  of  consolidated  revenue,  our 
consolidated  expenses  and  our  consolidated  results 
of operations, as well as the value of our investment 
in  our  non-U.S.  operations  and  our  non-U.S. 
investment  portfolio  holdings.  The  extent  to  which 

including 

changes  in  the  strength  of  the  U.S.  dollar  relative  to 
other  currencies  affect  our  consolidated  results  of 
operations, 
the  degree  of  any  offset 
between increases or decreases to both revenue and 
expenses, will depend upon the nature and scope of 
our  operations  and  activities 
relevant 
jurisdictions  during  the  relevant  periods,  which  may 
vary from period to period.

the 

in 

As  our  product  offerings  expand,  in  part  as  we 
seek  to  take  advantage  of  perceived  opportunities 
arising under various regulatory reforms and resulting 
market  changes,  the  degree  of  our  exposure  to 
various market and credit risks will evolve, potentially 
resulting in greater revenue volatility. 

Our  businesses  have  significant 
International 
operations,  and  disruptions  in  European  and 
Asian economies could have an adverse effect on 
our consolidated results of operations or financial 
condition.

sustainability, 

European economic growth has faced significant 
impacts  from  the  COVID-19  pandemic,  notably  with 
growth  in  the  European  Union  expected  to  contract 
markedly 
in  2021.  New  or  continued  economic 
deterioration  will  renew  concerns  about  sovereign 
debt 
among 
financial institutions and sovereigns, and political and 
other  risks  despite  stimulus  from  central  banks. 
Continued  uncertainty  in  the  external  environment 
has  led  to  increased  concern  around  the  near-  to 
medium-term  outlook  for  economic  progress  in  the 
regions  in  which  we  operate,  including  Europe  and 
Asia.

interdependencies 

impacts 

In  order 

to  conform 

the  U.K.  and  E.U.  and 
for  market  access 

In  addition,  uncertainty  around  implications  of 
the  United  Kingdom's  exit  from  the  E.U.,  known  as 
Brexit, and related developments, present risks which 
to  economic 
include  potential  negative 
activity  or  to  cooperation  in  the  future  relationship 
the  resulting 
between 
consequences 
financial 
for 
to  anticipated 
services. 
restrictions on activity between the E.U. and the U.K. 
following Brexit, we have developed and implemented 
to  maintain  our  servicing  and 
plans 
that  seek 
in  all  material  respects, 
operational  capabilities, 
independent  of  the  final  outcome.  There  can  be  no 
assurance,  however,  that  our  plans  will  address 
effectively, 
in  part,  all  potential 
contingencies  associated  with  Brexit  or  that  we  may 
inefficiencies 
not  experience  additional  costs  or 
associated  with  our  European  activities  or  client 
dissatisfaction,  delays 
regulatory 
in 
approvals  or  other  difficulties 
in  executing  our 
regional strategy. 

in  whole  or 

receiving 

Given the scope of our International operations, 
economic or market uncertainty, volatility, illiquidity or 
disruption  resulting  from  these  and  related  factors 
impact  on  our 
could  have  a  material  adverse 

 State Street Corporation | 30

consolidated 
condition.

results  of  operations  or 

financial 

Our  investment  securities  portfolio,  consolidated 
financial  condition  and  consolidated  results  of 
operations  could  be  adversely  affected  by 
changes  in  market  factors,  including  interest 
rates, credit spreads and credit performance.

that  has  persisted  since 

Our  investment  securities  portfolio  represented 
approximately  35%  of  our 
total  assets  as  of 
December  31,  2020.  The  gross  interest  income 
associated  with  our  investment  portfolio  represented 
approximately 14% of our total gross revenue for the 
year ended December 31, 2020 and has represented 
as  much  as  31%  of  our  total  gross  revenue  in  the 
fiscal  years  since  2007.  As  such,  our  consolidated 
financial  condition  and  results  of  operations  are 
materially  exposed  to  the  risks  associated  with  our 
investment  portfolio,  including  changes  in  interest 
rates,  credit  spreads,  credit  performance  (including 
risk  of  default),  credit  ratings,  our  access  to  liquidity, 
foreign  exchange  markets  and  mark- 
to-market 
valuations,  and  our  ability  to  profitably  manage 
changes  in  repayment  rates  of  principal  with  respect 
to  our  portfolio  securities. The  continued  low  interest 
rate  environment 
the 
financial  crisis  began  in  mid-2007  limits  our  ability  to 
achieve  a  NIM  consistent  with  our  prior  historical 
averages.  In  addition,  certain  regulatory  liquidity 
standards, such as the LCR, require that we maintain 
minimum  levels  of  HQLA  in  our  investment  portfolio, 
which  generally  generate  lower  rates  of  return  than 
in 
other 
increased  levels  of  HQLA  as  a  percentage  of  our 
investment  portfolio  and  an  associated  negative 
impact  on  our  NII  and  our  NIM. As  a  result  we  may 
not  be  able  to  attain  our  prior  historical  levels  of  NII 
and  NIM.  For  additional  information  regarding  these 
liquidity requirements, refer to the “Liquidity Coverage 
Ratio  and  Net  Stable  Funding  Ratio”  section  of 
“Supervision and Regulation” in Business in this Form 
10-K.  We  may  enter  into  derivative  transactions  to 
hedge  or  manage  our  exposure  to  interest  rate  risk, 
as well as other risks, such as foreign exchange risk 
and credit risk. Derivative instruments that we hold for 
these  or  other  purposes  may  not  achieve  their 
intended  results  and  could  result  in  unexpected 
losses  or  stresses  on  our 
liquidity  or  capital 
resources.

investment  assets.  This  has 

resulted 

Our  investment  securities  portfolio  represents  a 
greater  proportion  of  our  consolidated  statement  of 
condition  and  our  loan  portfolio  represents  a  smaller 
proportion (approximately 9% of our total assets as of 
December  31,  2020),  in  comparison  to  many  other 
major  financial  institutions.  In  some  respects,  the 
accounting  and 
treatment  of  our 
investment  securities  portfolio  may  be  less  favorable 
to  us  than  a  more  traditional  held-for-investment 
lending  portfolio.  For  example,  under  the  Basel  III 

regulatory 

rule,  after-tax  changes  in  the  fair  value  of  AFS 
investment securities, such as those which represent 
a majority of our investment portfolio, are included in 
Tier 1 capital. Since loans held for investment are not 
subject to a fair value accounting framework, changes 
in  the  fair  value  of  loans  (other  than  expected  credit 
losses) are not similarly included in the determination 
of  Tier  1  capital  under  the  Basel  III  rule.  Due  to  this 
differing  treatment,  we  may  experience  increased 
variability  in  our Tier  1  capital  relative  to  other  major 
financial  institutions  whose  loan-and-lease  portfolios 
represent  a  larger  proportion  of  their  consolidated 
total assets than ours.

Additional  risks  associated  with  our  investment 

portfolio include:

hold 

class 

• Asset 

European 

operations, 

concentration.  Our 
investment  portfolio  continues 
to  have 
significant  concentrations  in  several  classes 
of  securities,  including  agency  residential 
MBS,  commercial  MBS  and  other  ABS,  and 
securities  with  concentrated  exposure 
to 
consumers.  These  classes  and  types  of 
securities  experienced  significant 
liquidity, 
valuation  and  credit  quality  deterioration 
during  the  financial  crisis  that  began  in 
mid-2007.  We 
non-U.S. 
also 
government  securities,  non-U.S.  MBS  and 
ABS  with  exposures  to  European  countries, 
have 
sovereign-debt  markets 
whose 
experienced  increased  stress  at  times  since 
2011  and  may  continue  to  experience  stress 
in  the  future.  For  further  information,  refer  to 
the  risk  factor  titled  “Our  businesses  have 
significant 
and 
disruptions  in  European  economies  could 
have  an  adverse  effect  on  our  consolidated 
results  of  operations  or  financial  condition". 
Further, we hold a portfolio of U.S. state and 
municipal  bonds,  the  value  of  which  may  be 
affected by the budget deficits that a number 
of  states  and  municipalities  currently  face, 
resulting in risks associated with this portfolio.
• Effects  of  market  conditions. 
If 
market conditions deteriorate, our investment 
portfolio could experience a decline in market 
value, whether due to a decline in liquidity or 
an increase in the yield required by investors 
to  hold  such  securities,  regardless  of  our 
credit  view  of  our  portfolio  holdings. 
In 
addition,  in  general,  deterioration  in  credit 
quality,  or 
in  management's 
expectations  regarding  repayment  timing  or 
in  management's  investment  intent  to  hold 
securities  to  maturity,  in  each  case  with 
respect  to  our  portfolio  holdings,  could  result 
in  recognition  of  an  allowance  for  expected 
credit  losses  or  in  impairment.  Similarly,  if  a 
material  portion  of  our  investment  portfolio 
were  to  experience  credit  deterioration,  our 

changes 

 State Street Corporation | 31

risk 

capital  ratios  as  calculated  pursuant  to  the 
Basel  III  rule  could  be  adversely  affected. 
This 
is  greater  with  portfolios  of 
investment  securities  that  contain  credit  risk 
than  with  holdings  of  U.S.  Treasury 
securities.

further  subject 

• Effects  of 
interest 
rates.  Our 
to 
is 
investment  portfolio 
changes in both U.S. and non-U.S. (primarily 
in  Europe)  interest  rates,  and  could  be 
negatively  affected  by  changes  in  those 
rates,  whether  or  not  expected.  This  is 
particularly true in the case of a quicker-than-
anticipated  increase  in  interest  rates,  which 
would  decrease  market  values  in  the  near-
term,  or  monetary  policy  that  results  in 
persistently  low  or  negative  rates  of  interest 
on  certain  investments.  The  latter  has  been 
the  case,  for  example,  with  respect  to  ECB 
monetary  policy,  including  negative  interest 
rates  in  some  jurisdictions,  with  associated 
negative  effects  on  our  investment  portfolio 
reinvestment, NII and NIM. The effect on our 
NII  has  been  exacerbated  by  the  effects  in 
recent  fiscal  years    of  the  strong  U.S.  dollar 
relative  to  other  currencies,  particularly  the 
Euro. If European interest rates remain low or 
decrease  and  the  U.S.  dollar  strengthens 
relative  to  the  Euro,  the  negative  effects  on 
our  NII  likely  will  continue  or  increase.  The 
overall  level  of  NII  can  also  be  impacted  by 
the  size  of  our  deposit  base,  as  further 
increases  in  interest  rates  could  lead  to 
reduced deposit levels and also lower overall 
NII.  Further,  a  reduction  in  deposit  levels 
could  increase  the  requirements  under  the 
regulatory  liquidity  standards  requiring  us  to 
invest  a  greater  proportion  of  our  investment 
portfolio  holdings  in  HQLA  that  have  lower 
yields than other investable assets. See also, 
“Our business activities expose us to interest 
rate risk” in this section.

Our business activities expose us to interest rate 
risk.

In  our  business  activities,  we  assume  interest 
rate  risk  by  investing  short-term  deposits  received 
from our clients in our investment portfolio of longer- 
and  intermediate-term  assets.  Our  NII  and  NIM  are 
affected by among other things, the levels of interest 
rates  in  global  markets,  changes  in  the  relationship 
between  short-  and  long-term  interest  rates,  the 
direction and speed of interest rate changes and the 
asset and liability spreads relative to the currency and 
geographic  mix  of  our  interest-earning  assets  and 
interest-bearing 
are 
influenced,  among  other  things,  by  a  variety  of 
forces  and  expectations, 
economic  and  market 
including  monetary  policy  and  other  activities  of 

liabilities.  These 

factors 

central banks, such as the Federal Reserve and ECB, 
that  we  do  not  control.  Our  ability  to  anticipate 
changes  in  these  factors  or  to  hedge  the  related  on- 
and off-balance sheet exposures, and the cost of any 
such  hedging  activity,  can  significantly  influence  the 
success  of  our  asset-and-liability  management 
activities  and  the  resulting  level  of  our  NII  and  NIM. 
The  impact  of  changes  in  interest  rates  and  related 
factors will depend on the relative duration and fixed- 
or  floating-rate  nature  of  our  assets  and  liabilities. 
Sustained lower interest rates, a flat or inverted yield 
curve  and  narrow  credit  spreads  generally  have  a 
constraining  effect  on  our  NII.  In  addition,  our  ability 
to  change  deposit  rates  in  response  to  changes  in 
interest rates and other market and related factors is 
limited  by  client  relationship  considerations.  For 
additional  information  about  the  effects  on  interest 
rates  on  our  business,  refer  to  the  Market  Risk 
Management 
"Asset-and-Liability 
in  our  Management's 
Management  Activities" 
Discussion and Analysis in this Form 10-K.

section, 

risk 

credit 

assume 

significant 

We 
to 
counterparties, many of which are major financial 
institutions. These financial institutions and other 
counterparties  may  also  have  substantial 
financial  dependencies  with  other 
financial 
institutions  and  sovereign  entities.  These  credit 
exposures and concentrations could expose us to 
financial loss.

financial 

that  share 

The  financial  markets  are  characterized  by 
interdependencies  among  numerous 
extensive 
including  banks,  central  banks,  broker/
parties, 
dealers,  insurance  companies  and  other  financial 
institutions.  These  financial  institutions  also  include 
collective  investment  funds,  such  as  mutual  funds, 
UCITS  and  hedge 
these 
funds 
institutions, 
interdependencies.  Many 
including  collective  investment  funds,  also  hold,  or 
are  exposed  to,  loans,  sovereign  debt,  fixed-income 
securities,  derivatives,  counterparty  and  other  forms 
of  credit  risk  in  amounts  that  are  material  to  their 
financial  condition.  As  a  result  of  our  own  business 
practices and these interdependencies, we and many 
of  our  clients  have  concentrated  counterparty 
exposure  to  other  financial  institutions  and  collective 
investment  funds,  particularly  large  and  complex 
institutions,  sovereign  issuers,  mutual  funds,  UCITS 
and  hedge  funds.  Although  we  have  procedures  for 
aggregate 
individual 
monitoring 
counterparty risk, significant individual and aggregate 
counterparty exposure is inherent in our business, as 
our focus is on servicing large institutional investors.

both 

and 

In  the  normal  course  of  our  business,  we 
assume  concentrated  credit  risk  at  the  individual 
obligor, 
level.  Such 
or 
concentrations may be material and can often exceed 
10%  of  our  consolidated  total  shareholders'  equity. 
Our  material  counterparty  exposures  change  daily, 

counterparty 

group 

 State Street Corporation | 32

the  counterparties  or  groups  of 

and 
related 
counterparties  to  which  our  risk  exposure  exceeds 
10% of our consolidated total shareholders' equity are 
also  variable  during  any  reported  period;  however, 
our  largest  exposures  tend  to  be  to  other  financial 
institutions.

of 

counterparty 

Concentration 

exposure 
presents  significant  risks  to  us  and  to  our  clients 
because  the  failure  or  perceived  weakness  of  our 
counterparties  (or  in  some  cases  of  our  clients' 
counterparties) has the potential to expose us to risk 
of financial loss. Changes in market perception of the 
financial  strength  of  particular  financial  institutions  or 
sovereign  issuers  can  occur  rapidly,  are  often  based 
on a variety of factors and are difficult to predict.

to 

financial 

factors  contributed 

This was observed during the financial crisis that 
in  2007-2008,  when  economic,  market, 
began 
the 
political  and  other 
perception  of  many 
institutions  and 
sovereign issuers as being less credit worthy. This led 
to  credit  downgrades  of  numerous  large  U.S.  and 
non-U.S.  financial  institutions  and  several  sovereign 
issuers  (which  exposure  stressed 
the  perceived 
creditworthiness  of  financial  institutions,  many  of 
which  invest  in,  accept  collateral  in  the  form  of,  or 
value  other  transactions  based  on  the  debt  or  other 
securities  issued  by  sovereigns)  and  substantially 
reduced  value  and  liquidity  in  the  market  for  their 
credit  instruments.    These  or  other  factors  could 
again  contribute  to  similar  consequences  or  other 
market  risks  associated  with  reduced 
levels  of 
liquidity. As a result, we may be exposed to increased 
counterparty  risks,  either  resulting  from  our  role  as 
principal or because of commitments we make in our 
capacity as agent for some of our clients.

Additional areas where we experience exposure 

to credit risk include:

investors 

• Short-term  credit.  The  degree  of 
client  demand  for  short-term  credit  tends  to 
increase during periods of market turbulence, 
which may expose us to further counterparty-
related  risks.  For  example, 
in 
collective  investment  vehicles  for  which  we 
act  as  custodian  may  experience  significant 
redemption activity due to adverse market or 
economic  news.  Our  relationship  with  our 
clients  and  the  nature  of  the  settlement 
process  for  some  types  of  payments  may 
result  in  the  extension  of  short-term  credit  in 
such  circumstances.  We  also  provide 
committed  lines  of  credit  to  support  such 
activity. For some types of clients, we provide 
their 
credit 
portfolios,  which  may  expose  us  to  potential 
loss  if  the  client  experiences  investment 
losses or other credit difficulties.

to  allow 

leverage 

them 

to 

•

to 

time 

from 

time  exposed 

Industry and country risks. In addition 
to  our  exposure  to  financial  institutions,  we 
are 
to 
concentrated  credit  risk  at  an  industry  or 
country  level.  This  concentration  risk  also 
applies to groups of unrelated counterparties 
that  may  have  similar  investment  strategies 
involving  one  or  more  particular  industries, 
regions,  or  other  characteristics.  These 
unrelated  counterparties  may  concurrently 
experience 
their 
performance,  liquidity  or  reputation  due  to 
events  or  other 
factors  affecting  such 
investment  strategies. Though  potentially  not 
material individually (relative to any one such 
counterparty), our credit exposures to such a 
group of counterparties could expose us to a 
single market or political event or a correlated 
set  of  events  that,  in  the  aggregate,  could 
have  a  material  adverse  impact  on  our 
business.

adverse 

effects 

to 

and 

emerging 

• Subcustodian 

in  which  our  clients 

risks.  Our  use  of 
unaffiliated  subcustodians  exposes  us 
to 
credit  risk,  in  addition  to  other  risks,  such  as 
operational  risk,  dependencies  on  credit 
extensions  and  risks  of  the  legal  systems  of 
the  jurisdictions  in  which  the  subcustodians 
operate, each of which may be material. Our 
to  risk  of 
operating  model  exposes  us 
unaffiliated  sub-custodians 
to  a  degree 
greater  than  some  of  our  competitors  who 
have banking operations in more jurisdictions 
than we do. Our sub-custodians operate in all 
invest, 
jurisdictions 
other 
including 
underdeveloped  markets 
entail 
heightened  risks.  These  risks  are  amplified 
due  to  evolving  regulatory  requirements  with 
respect  to  our  financial  exposures  in  the 
event  those  subcustodians  are  unable  to 
return  clients’  assets,  including,  in  some 
regulatory regimes, such as the E.U.'s UCITS 
V  directive, 
that  we  be 
requirements 
responsible  for  resulting  losses  suffered  by 
our clients. We may agree to similar or more 
stringent  standards  with  clients  that  are  not 
subject 
regulations.  Our 
subcustodians are also large, global financial 
institutions  with  whom  we  have  other  credit 
exposures.  This  credit  exposure  to  these 
financial  institutions  or  subcustodians  may 
limit  the  financial  relationship  we  may  have 
with these counterparties.

such 

that 

to 

• Settlement  risks.  We  are  exposed  to 
settlement  risks,  particularly  in  our  payments 
and 
foreign  exchange  activities.  Those 
activities may lead to extension of credit and 
the  event  of  a 
in 
consequent 

losses 

 State Street Corporation | 33

counterparty  breach  or  an  operational  error, 
including  the  failure  to  provide  credit.  Due  to 
our  membership  in  several  industry  clearing 
or settlement exchanges, we may be required 
to  guarantee  obligations  and  liabilities,  or 
provide  financial  support,  in  the  event  that 
other members do not honor their obligations 
or  default.  Moreover,  not  all  of  our 
counterparty  exposure  is  secured,  and  even 
when our exposure is secured, the realizable 
value  of  the  collateral  may  have  declined  by 
the  time  we  exercise  our  rights  against  that 
collateral. This risk  may be particularly  acute 
if we are required to sell the collateral into an 
illiquid or temporarily-impaired market or with 
respect  to  clients  protected  by  sovereign 
immunity.  We  are  exposed  to  risk  of  short-
term  credit  or  overdraft  of  our  clients  in 
facilitate 
connection  with 
foreign 
settlement  of 
exchange 
particularly  when 
contractual  settlement  has  been  agreed  with 
our  clients.  The  occurrence  of  overdrafts  at 
peak  volatility  could  create  significant  credit 
exposure  to  our  clients  depending  upon  the 
value of such clients' collateral at the time.

trades  and  related 

the  process 

activities, 

to 

in  our  securities 

riskless  principal,  and 

• Securities  lending  and  repurchase 
agreement 
indemnification.  On  behalf  of 
lending 
clients  enrolled 
program, we lend securities to banks, broker/
dealers and other institutions. In the event of 
a  failure  of  the  borrower  to  return  such 
securities, we typically agree to indemnify our 
clients  for  the  amount  by  which  the  fair 
market value of those securities exceeds the 
proceeds  of  the  disposition  of  the  collateral 
posted  by  the  borrower  in  connection  with 
such  transaction.  We  also  lend  and  borrow 
securities  as 
in 
connection  with  those  transactions  receive  a 
security  interest  in  securities  held  by  the 
borrowers  in  their  securities  portfolios  and 
advance  cash  or  securities  as  collateral  to 
securities  lenders.  Borrowers  are  generally 
required  to  provide  collateral  equal  to  a 
contractually  agreed  percentage  equal  to  or 
in  excess  of  the  fair  market  value  of  the 
loaned securities. As the fair market value of 
the  loaned  securities  or  collateral  changes, 
additional  collateral 
the 
borrower  or  collateral  is  returned  to  the 
borrower.  In  addition,  our  agency  securities 
lending  clients  often  purchase  securities  or 
financial 
from 
instruments 
financial 
other 
counterparties, 
broker/dealers, 
including 
under  repurchase  arrangements,  frequently 
as a method of reinvesting the cash collateral 
they  receive  from  lending  their  securities. 

is  provided  by 

is 

intended 

to  exceed 

level.  As  with 

Under  these  arrangements,  the  counterparty 
is obligated to repurchase these securities or 
financial  instruments  from  the  client  at  the 
same price (plus an agreed rate of return) at 
some  point  in  the  future.  The  value  of  the 
collateral 
the 
counterparty's  payment  obligation,  and 
collateral  is  adjusted  daily  to  account  for 
shortfall  under,  or  excess  over,  the  agreed-
upon  collateralization 
the 
securities  lending  program,  we  agree  to 
indemnify our clients from any loss that would 
arise  on  a  default  by  the  counterparty  under 
the 
these 
repurchase  arrangements 
proceeds 
the 
securities  or  other  financial  assets  held  as 
collateral  are  less  than  the  amount  of  the 
client's 
repayment 
instances 
counterparty. 
of 
for  both  securities 
counterparty  default, 
lending  and  repurchase  agreements,  we, 
rather  than  our  client,  are  exposed  to  the 
risks associated with collateral value.

if 
the  disposition  of 

obligation 

such 

from 

the 

by 

In 

into 

repurchase  and 

• Repurchase  and  resale  transactions. 
resale 
We  enter 
transactions 
in  eligible  securities  with 
sponsored  clients  and  with  other  FICC 
members and, pursuant to FICC Government 
Securities  Division  rules,  submit,  novate  and 
net the transactions. We may sponsor clients 
to clear their eligible repurchase transactions 
with FICC, backed by our guarantee to FICC 
of 
full  payment  and 
performance  of  our  sponsored  member 
clients’  respective  obligations.  Although  we 
obtain a security interest from our sponsored 
clients  in  the  collateral  that  they  receive,  we 
are exposed to the associated risks, including 
insufficiency of the value of collateral.

the  prompt  and 

• Stable value arrangements. We enter 
into  stable  value  wrap  derivative  contracts 
with unaffiliated stable value funds that allow 
a  stable  value  fund  to  provide  book  value 
coverage  to  its  participants.  During  the  2008 
financial  crisis,  the  book  value  of  obligations 
under many of these contracts exceeded the 
market  value  of 
the  underlying  portfolio 
holdings.  Concerns  regarding  the  portfolio  of 
investments  protected  by  such  contracts,  or 
regarding 
manager 
overseeing  such  an  investment  option,  may 
result  in  redemption  demands  from  stable 
value products covered by benefit-responsive 
contracts  at  a  time  when  the  portfolio's 
market  value  is  less  than  its  book  value, 
potentially exposing us to risk of loss.

investment 

the 

 State Street Corporation | 34

• Private  equity  subscription  finance 
credit  facilities.  We  provide  credit  facilities  to 
private equity funds. The portfolio consists of 
capital  call  lines  of  credit,  the  repayment  of 
which  is  dependent  on  the  receipt  of  capital 
calls 
limited  partner 
investors  in  the  funds  managed  by  these 
firms.

the  underlying 

from 

• U.S. 

obligations 
municipal 
remarketing credit facilities. We provide credit 
facilities in connection with the remarketing of 
potentially 
U.S.  municipal 
obligations, 
to  credit  exposure 
exposing  us 
the 
to 
municipalities 
issuing  such  bonds  and 
contingent liquidity risk.

in 

• Leveraged loans. In recent years, we 
have  increased  our  investment  in  leveraged 
loans,  both  in  the  U.S.  and  in  Europe.  We 
invest in these loans to non-investment grade 
loan 
through  participation 
borrowers 
syndications  in  the  non-investment  grade 
lending  market.  We  rate  these  loans  as 
"speculative"  under  our  internal  risk-rating 
framework,  and  these  loans  have  significant 
exposure  to  credit  losses  relative  to  higher-
rated loans. We are therefore at a higher risk 
of  default  with  respect  to  these  investments 
relative to other of our investments activities. 
In  addition,  unlike  other  financial  institutions 
that  may  have  an  active  role  in  managing 
individual loan compliance, our investment in 
these loans is generally as a passive investor 
with  limited  control.  As  this  portfolio  grows 
and becomes more seasoned, our allowance 
for  credit  losses  related  to  these  loans  may 
increase  through  additional  provisions  for 
credit losses.

these 

• Commercial Real Estate. We finance 
commercial and multi-family properties, which 
serve  as  collateral  for  our  loans.  Although 
loans  may  become 
collateralized, 
under-secured  if  the  value  of  the  collateral 
was  over-estimated  or  changes.  Loan 
payments  are  dependent  on  the  successful 
operation and management of the underlying 
collateral property to generate sufficient cash 
flow  to  repay  the  loan  in  a  timely  fashion. A 
material  decline  in  real  estate  markets  or 
economic  conditions  could  negatively  impact 
value  or  property  performance,  which  could 
adversely 
loan  repayment, 
timely 
which  may  result  in  increased  provision  for 
credit  losses  on  loans,  and  actual  losses, 
either of which would have an adverse impact 
on  our  net  income.  We  seek  to  minimize 
these  risks  by  maintaining  lending  policies 
and  procedures  and  underwriting  standards, 
however,  there  can  be  no  assurance  that 

impact 

these  will  protect  us 
losses or delinquencies.

from  credit-related 

In  some  cases, 

• Unavailability  of  netting.  We  are 
generally  not  able  to  net  exposures  across 
counterparties  that  are  affiliated  entities  and 
may  not  be  able  in  all  circumstances  to  net 
exposures  to  the  same  legal  entity  across 
multiple  products.  As  a  consequence,  we 
may  incur  a  loss  in  relation  to  one  entity  or 
product  even  though  our  exposure  to  an 
entity's  affiliates  or  across  product  types  is 
for 
over-collateralized. 
example in our securities finance and foreign 
exchange activities, we are able to enter into 
netting  agreements  that  allow  us  to  net 
offsetting exposures and payment obligations 
against one another.  In the event we become 
unable,  due 
to  operational  constraints, 
actions  by  regulators,  changes  in  accounting 
law  or  regulation  (or  related 
principles, 
interpretations)  or  other  factors,  to  net  some 
or  all  of  our  offsetting  exposures  and 
payment 
those 
agreements,  we  would  be  required  to  gross 
up our assets and liabilities on our statement 
of  condition  and  our  calculation  of  RWA, 
accordingly.  This would result in a potentially 
material  increase  in  our  regulatory  ratios, 
including  LCR,  and  present  increased  credit, 
liquidity,  asset-and-liability  management  and 
operational  risks,  some  of  which  could  be 
material.

obligations 

under 

of 

including 

counterparties, 

Under currently prevailing regulatory restrictions 
on  credit  exposure  we  are  required  to  limit  our 
exposures  to  specific  issuers  or  counterparties  or 
groups 
financial 
issuers.  These  credit 
institutions  and  sovereign 
exposure restrictions have and may further adversely 
affect certain of our businesses, may require that we 
expand  our  credit  exposure  to  a  broader  range  of 
issuers  and  counterparties,  including  issuers  and 
counterparties  that  represent  increased  credit  risk, 
may  reduce  or  foreclose  our  ability  to  enter  into 
advantageous transactions or ventures with particular 
counterparties  and  may  require  that  we  modify  our 
operating models or the policies and practices we use 
to  manage  our  consolidated  statement  of  condition. 
The  effects  of  these  considerations  may  increase 
when  evaluated  under  a  stressed  environment  in 
stress testing, including CCAR. In addition, we are an 
adherent  to  the  International  Swaps  and  Derivatives 
Association  2015  Universal  Resolution  Stay  Protocol 
and  as  such  are  subject  to  restrictions  against  the 
exercise  of  rights  and  remedies  against 
fellow 
adherents, including other major financial institutions, 
in  the  event  they  or  an  affiliate  of  theirs  enters  into 
resolution. Although our overall business is subject to 
these factors, several of our activities are particularly 

 State Street Corporation | 35

sensitive  to  them  including  our  currency  trading 
business and our securities finance business.

the 

Given 

limited 

strong 
counterparties in the current market, we are not able 
to  mitigate  all  of  our  and  our  clients'  counterparty 
credit risk.

number 

of 

Fee  revenue  represents  a  significant  majority  of 
our  consolidated  revenue  and 
is  subject  to 
decline,  among  other  things,  in  the  event  of  a 
reduction  in,  or  changes  to,  the  level  or  type  of 
investment activity by our clients.

We rely primarily on fee-based services to derive 
our  revenue.  This  contrasts  with  commercial  banks 
that may rely more heavily on interest-based sources 
of  revenue,  such  as  loans.  During  2020  total  fee 
revenue  represented  approximately  81%  of  our  total 
revenue.  Fee  revenue  generated  by  our  Investment 
Servicing and Investment Management businesses is 
augmented  by  foreign  exchange  trading  services, 
securities  finance  and  software  and  processing  fee 
revenue.  The  level  of  these  fees  is  influenced  by 
several  factors,  including  the  mix  and  volume  of  our 
AUC/A and our AUM, the value and type of securities 
positions held (with respect to assets under custody) 
and  the  volume  of  our  clients'  portfolio  transactions, 
and  the  types  of  products  and  services  used  by  our 
clients. 

include 

In  addition,  our  clients 

institutional 
investors, such as mutual funds, collective investment 
funds,  UCITS,  hedge  funds  and  other  investment 
pools,  corporate  and  public 
retirement  plans, 
insurance  companies,  foundations,  endowments  and 
investment  managers.  Economic,  market  or  other 
factors that reduce the level or rates of savings in or 
with  those  institutions,  either  through  reductions  in 
financial  asset  valuations  or  through  changes  in 
investor preferences, could materially reduce our fee 
revenue  and  have  a  material  adverse  effect  on  our 
consolidated results of operations.

If we are unable to effectively manage our capital 
and liquidity, including by continuously attracting 
deposits  and  other  short-term 
funding,  our 
consolidated  financial  condition,  including  our 
regulatory capital ratios, our consolidated results 
of  operations  and  our  business  prospects,  could 
be adversely affected.

is  critical 

Liquidity management, including on an intra-day 
the  management  of  our 
basis, 
consolidated statement of condition and to our ability 
to  service  our  client  base.  We  generally  use  our 
liquidity to:

to 

• meet  clients'  demands  for  return  of 

their deposits;

• extend  credit 
connection  with  our 
businesses; and

to  our  clients 

in 
investor  services 

•

fund 

long-  and 
the  pool  of 
intermediate-term  assets  that  are  included  in 
the  investment  securities  and  loan  portfolio 
carried  in  our  consolidated  statement  of 
condition.

Because  the  demand  for  credit  by  our  clients, 
particularly  settlement  related  extensions  of  credit,  is 
difficult to predict and control, and may be at its peak 
at  times  of  disruption  in  the  securities  markets,  and 
because  the  average  maturity  of  our  investment 
securities  and  loan  portfolios  is  longer  than  the 
contractual  maturity  of  our  client  deposit  base,  we 
need  to  continuously  attract,  and  are  dependent  on 
access  to,  various  sources  of  short-term  funding. 
Since  the  2008  financial  crisis,  the  level  of  client 
deposits  held  by  us  has  tended  to  increase  during 
times  of  market  disruption;  however,  since  such 
deposits  are  considered  to  be  transitory,  we  have 
historically  deposited  so-called  excess  deposits  with 
U.S.  and  non-U.S.  central  banks  and  in  other  highly 
liquid  but  low-yielding  instruments.  These  levels  of 
excess  client  deposits,  when  they  manifest,  have 
increased  our  NII  but  have  adversely  affected  our 
NIM.

deposits 

In  managing  our  liquidity,  our  primary  source  of 
short-term  funding  is  client  deposits,  which  are 
predominantly 
by 
transaction-based 
institutional investors. Our ability to continue to attract 
these deposits, and other short-term funding sources 
such as certificates of deposit, is subject to variability 
based  on  a  number  of  factors,  including  volume  and 
volatility in global financial markets, the interest rates 
that  we  are  prepared  to  pay  for  these  deposits,  the 
loss  or  gain  of  one  or  more  clients,  client  interest  in 
reducing 
the 
perception  of  safety  of  these  deposits  or  short-term 
short-term 
obligations 
investments  available  to  our  clients,  including  the 
capital  markets,  and  the  classification  of  certain 
deposits 
related 
discussions  we  may  have  from  time  to  time  with 
clients  regarding  better  balancing  our  clients'  cash 
management needs with our economic and regulatory 
objectives.

regulatory  purposes  and 

non-interest 

alternative 

deposits, 

bearing 

relative 

for 

to 

The Parent Company is a non-operating holding 
company  and  generally  maintains  only  limited  cash 
and  other  liquid  resources  at  any  time  primarily  to 
meet  anticipated  near-term  obligations. To  effectively 
manage  our  liquidity  we  routinely  transfer  assets 
among  affiliated  entities,  subsidiaries  and  branches. 
factors,  such  as  regulatory 
Internal  or  external 
requirements  and  standards, 
including  resolution 
planning  and  restrictions  on  dividend  distributions, 
influence our liquidity management and may limit our 
ability  to  effectively  transfer  liquidity  internally  which 
could,  among  other  things,  restrict  our  ability  to  fund 
operations,  dividends  or  stock  repurchases  or  pay 
interest  on  debt  securities  or  require  us  to  seek 

 State Street Corporation | 36

external  and  potentially  more  costly  capital  and 
impact our liquidity position.

In  addition,  while  not  obligations  of  ours,  the 
investment products that we manage for third parties 
may  be  exposed  to  liquidity  risks.  These  products 
may  be  funded  on  a  short-term  basis  or  the  clients 
participating in these products may have a right to the 
return  of  cash  or  assets  on  limited  notice.  These 
business  activities  include,  among  others,  securities 
finance  collateral  pools,  money  market  and  other 
short-term  investment  funds  and  liquidity  facilities 
utilized  in  connection  with  municipal  bond  programs. 
If  clients  demand  a  return  of  their  cash  or  assets, 
particularly  on  limited  notice,  and  these  investment 
pools  do  not  have  the  liquidity  to  support  those 
demands,  we  could  be  forced  to  sell  investment 
securities  held  by  these  asset  pools  at  unfavorable 
prices, damaging our reputation as a service provider 
and  potentially  exposing  us  to  claims  related  to  our 
management of the pools.

The  availability  and  cost  of  credit  in  short-term 
markets  are  highly  dependent  on 
the  markets' 
perception  of  our  liquidity  and  creditworthiness.  Our 
efforts  to  monitor  and  manage  our  liquidity  risk, 
including  on  an 
intra-day  basis,  may  not  be 
successful  or  sufficient  to  deal  with  dramatic  or 
unanticipated  changes 
the  global  securities 
in 
markets  or  other  event-driven  reductions  in  liquidity. 
As  a  result  of  such  events,  among  other  things,  our 
cost of funds may increase, thereby reducing our NII, 
or  we  may  need  to  dispose  of  a  portion  of  our 
investment  securities  portfolio,  which,  depending  on 
market  conditions,  could  result  in  a  loss  from  such 
sales  of  investment  securities  being  recorded  in  our 
consolidated statement of income.

We may need to raise additional capital or debt in 
the  future,  which  may  not  be  available  to  us  or 
may only be available on unfavorable terms.

We may need to raise additional capital or debt 
in order to maintain our credit ratings, in response to 
regulatory  changes,  including  capital  rules,  or  for 
other  purposes,  including  financing  acquisitions  and 
joint  ventures.  For  example,  in  November  2019, 
January  2020  and  March  2020,  we  issued  additional 
long-term  debt  in  order  to  maintain  levels  to  satisfy 
internal  and 
in 
September  2018  and  July  2018  we  issued  preferred 
stock and common stock, respectively, to finance our 
acquisition of CRD.

requirements,  and 

regulatory 

to  access 

However,  our  ability 

the  capital 
markets,  if  needed,  on  a  timely  basis  or  at  all  will 
depend  on  a  number  of  factors,  such  as  the  state  of 
the financial markets and securities law requirements 
and  standards.  In  the  event  of  rising  interest  rates, 
disruptions in financial markets, negative perceptions 
of  our  business  or  our  financial  strength,  or  other 
factors that would increase our cost of borrowing, we 

cannot be sure of our ability to raise additional capital 
or  debt,  if  needed,  on  terms  acceptable  to  us.  Any 
diminished ability to raise additional capital or debt, if 
needed, could adversely affect our business and our 
ability  to  implement  our  business  plan,  capital  plan 
and  strategic  goals, 
financing  of 
acquisitions  and  joint  ventures  and  our  efforts  to 
maintain regulatory compliance.

including 

the 

Any  downgrades  in  our  credit  ratings,  or  an 
actual  or  perceived  reduction  in  our  financial 
strength,  could  adversely  affect  our  borrowing 
costs,  capital  costs  and  liquidity  position  and 
cause reputational harm.

Major independent rating agencies publish credit 
ratings  for  our  debt  obligations  based  on  their 
evaluation  of  a  number  of  factors,  some  of  which 
relate 
to  our  performance  and  other  corporate 
developments,  including  financings,  acquisitions  and 
joint  ventures,  and  some  of  which  relate  to  general 
industry  conditions.  We  anticipate  that  the  rating 
agencies  will  continue  to  review  our  ratings  regularly 
based  on  our  consolidated  results  of  operations  and 
developments in our businesses, including regulatory 
considerations  such  as  resolution  planning.  One  or 
more of the major independent credit rating agencies 
have  in  the  past  downgraded,  and  may  in  the  future 
downgrade,  our  credit  ratings,  or  have  negatively 
revised their outlook for our credit ratings. The current 
market and regulatory environment and our exposure 
to  financial  institutions  and  other  counterparties, 
including sovereign entities, increase the risk that we 
may not maintain our current ratings, and we cannot 
provide  assurance  that  we  will  continue  to  maintain 
our  current  credit  ratings.  Downgrades  in  our  credit 
ratings may adversely affect our borrowing costs, our 
capital  costs  and  our  ability  to  raise  capital  and,  in 
turn,  our  liquidity. A  failure  to  maintain  an  acceptable 
credit  rating  may  also  preclude  us 
from  being 
competitive in various products.

Additionally,  our  counterparties,  as  well  as  our 
clients, rely on our financial strength and stability and 
evaluate  the  risks  of  doing  business  with  us.  If  we 
experience  diminished  financial  strength  or  stability, 
actual  or  perceived,  due  to  the  effects  of  market  or 
regulatory  developments,  announced  or  rumored 
business  developments,  consolidated 
results  of 
operations,  a  decline 
in  our  stock  price  or  a 
downgrade  to  our  credit  rating,  our  counterparties 
may be less willing to enter into transactions, secured 
or  unsecured,  with  us,  our  clients  may  reduce  or 
place limits on the level of service we provide to them 
or seek to transfer the business, in whole or in part, to 
other service providers or our prospective clients may 
select  other  service  providers.    Any  or,  all  of  these 
may  have  adverse  effects  on  our  business  and 
reputation.

 State Street Corporation | 37

financial 

The  risk  that  we  may  be  perceived  as  less 
creditworthy  than  other  market  participants  is  higher 
as  a  result  of  recent  market  developments,  which 
include  an  environment  in  which  the  consolidation, 
and in some instances failure, of financial institutions, 
institutions,  has 
including  major  global 
resulted 
larger 
in  a  smaller  number  of  much 
counterparties  and  competitors.  If  our  counterparties 
perceive  us  to  be  a  less  viable  counterparty,  our 
ability  to  enter  into  financial  transactions  on  terms 
acceptable to us or our clients, on our or our clients' 
behalf,  will  be  materially  compromised.  If  our  clients 
reduce  their  deposits  with  us  or  select  other  service 
providers  for  all  or  a  portion  of  the  services  we 
provide 
revenues  will  decrease 
to 
accordingly.

them,  our 

securities  portfolio  and  our  ability  to  extend  credit 
through  committed  facilities,  loans  to  our  clients  or 
our  principal  securities  lending  activities.  In  addition, 
further  capital  and  liquidity  requirements  are  being 
implemented or are under consideration by U.S. and 
international  banking  regulators.  Any  of  these  rules, 
or  any  additional  regulatory  initiatives  introduced 
under  the  new  administration,  could  have  a  material 
effect on our capital and liquidity planning and related 
activities, including the management and composition 
of our investment securities portfolio and our ability to 
extend  committed  contingent  credit  facilities  to  our 
clients.  The  full  effects  of  these  rules,  and  of  other 
regulatory  initiatives  related  to  capital  or  liquidity,  on 
us  and  State  Street  Bank  are  subject  to  further 
regulatory guidance, action or rule-making.

Compliance and Regulatory Risks

Systemic Importance

to 

Our  business  and  capital-related  activities, 
including  our  ability 
to 
shareholders  and  repurchase  our  capital  stock, 
may be adversely affected by our implementation 
of  regulatory  capital  and  liquidity  standards  that 
we  must  meet  or  as  a  result  of  regulatory  capital 
stress testing.

return  capital 

Basel III and Dodd-Frank Act

We  are  required  to  calculate  our  risk-based 
capital  ratios  under  both  the  Basel  III  advanced 
approaches and the Basel III standardized approach, 
and  we  are  subject  to  the  more  stringent  of  the  risk-
based  capital  ratios  calculated  under  the  advanced 
approaches  and 
the 
standardized  approach  in  the  assessment  of  our 
capital adequacy.

those  calculated  under 

In implementing various aspects of these capital 
regulations,  we  are  making  interpretations  of  the 
intent.  The  Federal  Reserve  may 
regulatory 
determine  that  we  are  not  in  compliance  with  the 
capital  rules  and  may  require  us  to  take  actions  to 
come into compliance that could adversely affect our 
business  operations,  our  regulatory  capital  structure, 
our  capital  ratios  or  our  financial  performance,  or 
otherwise  restrict  our  growth  plans  or  strategies.  In 
addition,  banking  regulators  could  change  the  Basel 
III  rule  or  their  interpretations  as  they  apply  to  us, 
including 
or 
changes 
interpretations  made 
implementing 
provisions  of 
the  Dodd-Frank  Act,  which  could 
adversely affect us and our ability to comply with the 
Basel III rule.

to 
in  regulations 

standards 

these 

Along  with  the  Basel  III  rule,  banking  regulators 
also  introduced  additional  requirements,  such  as  the 
SLR,  LCR  and  the  recently  finalized  NSFR,  each  of 
which presents compliance risks.

For  example,  the  specification  of  the  various 
elements  of  the  NSFR  in  the  final  rule  could  have  a 
material  effect  on  our  business  activities,  including 
the  management  and  composition  of  our  investment 

As a G-SIB, we are generally subject to the most 
stringent  provisions  under  the  Basel  III  rule.  For 
example,  we  are  subject  to  the  Federal  Reserve's 
rules on the implementation of capital surcharges for 
U.S.  G-SIBs,  and  on  TLAC,  LTD  and  clean  holding 
company  requirements  for  U.S.  G-SIBs  which  we 
refer to as the "TLAC rule". For additional information 
on  these  requirements,  refer  to  the  “Regulatory 
Capital  Adequacy  and  Liquidity  Standards”  section 
under  “Supervision  and  Regulation”  in  Business  in 
this Form 10-K.

Not  all  of  our  competitors  have  similarly  been 
designated  as  systemically  important  nor  are  all  of 
them  subject  to  the  same  degree  of  regulation  as  a 
bank  or  financial  holding  company,  and  therefore 
some of our competitors are not subject to the same 
additional capital requirements.

Comprehensive Capital Analysis and Review

We  are  required  by  the  Federal  Reserve  to 
conduct  periodic  stress 
testing  of  our  business 
operations  and  to  develop  an  annual  capital  plan  as 
part  of  the  Federal  Reserve's  CCAR  process.  The 
stress testing and CCAR processes, the severity and 
other  characteristics  of  which  may  evolve  from  year-
to-year, are used by the Federal Reserve to evaluate 
our  management  of  capital  and  the  adequacy  of  our 
regulatory  capital  and  to  determine  the  SCB  that  we 
must  maintain  above  our  minimum  regulatory  capital 
requirements 
to  make  capital 
distributions  and  discretionary  bonuses  without 
limitation. The results of the stress testing and CCAR 
processes  are  difficult  to  predict  due,  among  other 
things,  to  the  Federal  Reserve's  use  of  proprietary 
stress  models  that  differ  from  our  internal  models. 
The  results  of  the  Federal  Reserve’s  supervisory 
stress  tests  may  result  in  an  increase  in  our  SCB 
requirement.  The  amounts  of  the  planned  capital 
actions in our capital plan in any year, including stock 
repurchases  and  dividends,  may  be  substantially 
reduced  from  the  amounts  included  in  prior  capital 

in  order 

for  us 

 State Street Corporation | 38

plans.  These  reductions  may  reflect  changes  in  one 
or  more  different  factors,  including  our  business 
prospects  and  related  capital  needs,  our  capital 
position,  proposed  acquisitions  or  other  uses  of 
capital,  the  models  used  in  our  capital  planning 
process, the supervisory models used by the Federal 
Reserve  to  stress  our  balance  sheet,  the  Federal 
Reserve’s  hypothetical  economic  scenarios  for  the 
CCAR  process, 
the  Federal  Reserve’s  CCAR 
instructions  and  the  Federal  Reserve’s  supervisory 
expectations  for  the  capital  planning  process. Any  of 
  us,  as 
these  potential  events  could 
applicable,  to  revise  our  stress-testing  or  capital 
management  approaches,  resubmit  our  capital  plan 
or  postpone,  cancel  or  alter  our  planned  capital 
actions. In addition, changes in our business strategy, 
merger or acquisition activity or uses of capital could 
result  in  a  change  in  our  capital  plan  and  its 
associated  capital  actions,  and  may  require  us  to 
resubmit our capital plan to the Federal Reserve and 
recalculate our SCB requirement. We are also subject 
to asset quality reviews and stress testing by the ECB 
and in the future we may be subject to similar reviews 
and testing by other regulators.

require 

Our 

capital  and 

liquidity 
implementation  of  capital  and 
requirements,  including  our  capital  plan,  may  not  be 
approved  or  may  be  objected  to  by  the  Federal 
Reserve,  and  the  Federal  Reserve  may  impose 
capital requirements in excess of our expectations or 
require  us  to  maintain  levels  of  liquidity  that  are 
higher than we may expect and which may adversely 
affect  our  consolidated  revenues.  In  the  event  that 
liquidity 
implementation  of 
our 
initiatives  or  our 
requirements  under  regulatory 
current  capital  structure  are  determined  not 
to 
conform with current and future capital requirements, 
our  ability  to  deploy  capital  in  the  operation  of  our 
business  or  our  ability 
to 
shareholders  or  to  repurchase  our  capital  stock  may 
be  constrained,  and  our  business  may  be  adversely 
forgo 
In  addition,  we  may  choose 
affected. 
business  opportunities,  due  to  their  impact  on  our 
capital  plan  or  stress  tests,  including  CCAR  and  our 
SCB 
that 
regulators  in  other  jurisdictions  in  which  we  have 
banking  subsidiaries  determine  that  our  capital  or 
liquidity levels do not conform with current and future 
regulatory  requirements,  our  ability  to  deploy  capital, 
our  levels  of  liquidity  or  our  business  operations  in 
those jurisdictions may be adversely affected.

requirement.  Likewise, 

to  distribute  capital 

the  event 

to 

in 

For  additional 

information  about 

the  above 
matters,  refer  to  “Regulatory  Capital  Adequacy  and 
Liquidity  Standards”  section  under  "Supervision  and 
Regulation"  in  Business  and  “Capital”  section  under 
"Financial  Condition" 
our  Management's 
in 
Discussion and Analysis in this Form 10-K.

We  face  extensive  and  changing  government 
regulation in the U.S. and in non-U.S. jurisdictions 

in  which  we  operate,  which  may  increase  our 
costs  and  expose  us 
to 
compliance.

to  risks  related 

Most of our businesses are subject to extensive 
regulation by multiple regulatory bodies, and many of 
the  clients 
to  which  we  provide  services  are 
themselves  subject  to  a  broad  range  of  regulatory 
requirements. These regulations may affect the scope 
of,  and  the  manner  and  terms  of  delivery  of,  our 
services.  As  a  financial  institution  with  substantial 
international  operations,  we  are  subject  to  extensive 
regulation and supervisory oversight, both inside and 
outside  of  the  U.S.  This  regulation  and  supervisory 
oversight  affects,  among  other  things,  the  scope  of 
our  activities  and  client  services,  our  capital  and 
the 
organizational  structure,  our  ability 
operations  of  our  subsidiaries,  our  lending  practices, 
our  dividend  policy,  our  common  stock  purchase 
actions, the manner in which we market our services, 
our  acquisition  activities  and  our  interactions  with 
foreign regulatory agencies and officials.

fund 

to 

In  particular,  we  are  registered  with  the  Federal 
Reserve as a bank holding company pursuant to the 
Bank  Holding  Company  Act  of  1956.  The  Bank 
Holding Company Act generally limits the activities in 
which  we  and  our  non-banking  subsidiaries  may 
engage  to  managing  or  controlling  banks  and  to 
activities considered to be closely related to banking. 
As  a  bank  holding  company  that  has  elected  to  be 
treated  as  a  financial  holding  company  under  the 
Bank Holding Company Act, we and some of our non-
banking  subsidiaries  may  also  engage  in  a  broader 
range  of  activities  considered  to  be  “financial  in 
nature.”  Financial  holding  company  status  may  be 
denied  if  we  and  our  banking  subsidiaries  do  not 
remain  well  capitalized  and  well  managed  or  fail  to 
comply  with  Community  Reinvestment  Act 
obligations.  Currently,  under 
the  Bank  Holding 
Company Act, we may not be able to engage in new 
activities  or  acquire  shares  or  control  of  other 
businesses.

We are unable to predict what, if any, changes to 
the  regulatory  environment  may  be  enacted  by 
Congress,  both  chambers  of  which  are  now  under 
the  new  presidential 
Democratic  control,  or 
administration  and  what  the  impact  of  any  such 
changes  will  be  on  our  results  of  operations  or 
financial  condition,  including  increased  expenses  or 
changes in the demand for our services or our ability 
to engage in transactions to expand our business, or 
on the U.S.-domestic or global economies or financial 
markets. 

the 

Moreover, 

turnover  of 

the  presidential 
administration is expected to result in certain changes 
in  the  leadership  and  senior  staffs  of  the  federal 
banking agencies. Such changes are likely to impact 
the 
rulemaking,  supervision,  examination  and 
enforcement  priorities  and  policies  of  the  agencies. 

 State Street Corporation | 39

The  potential  impact  of  any  changes  in  agency 
personnel,  policies  and  priorities  on  the  financial 
services  sector,  including  us,  cannot  be  predicted  at 
this time.

We expect that our business will remain subject 
to extensive regulation and supervision. Several other 
aspects  of  the  regulatory  environment  in  which  we 
operate,  and  related  risks,  are  discussed  below. 
Additional information is provided under "Supervision 
and Regulation” in Business in this Form 10-K.

Resolution Planning

We are required to periodically submit a plan for 
rapid  and  orderly  resolution  in  the  event  of  material 
financial distress or failure commonly referred to as a 
resolution plan or a living will to the Federal Reserve 
and  the  FDIC  under  Section  165(d)  of  the  Dodd-
Frank  Act.  Through  resolution  planning,  we  seek,  in 
the  event  of  insolvency,  to  maintain  State  Street 
Bank’s role as a key infrastructure provider within the 
financial system, while minimizing risk to the financial 
system  and  maximizing  value  for  the  benefit  of  our 
stakeholders.  Significant  management  attention  and 
resources are required in an effort to meet regulatory 
expectations with respect to resolution planning.

with 

TLAC 

applicable 

In  the  event  of  material  financial  distress  or 
failure, our preferred resolution strategy is the SPOE 
Strategy.  Our 
including  our 
resolution  plan, 
implementation of the SPOE Strategy with a secured 
support agreement, involves important risks, including 
that: (1) the SPOE Strategy and the obligations under 
the related secured support agreement may result in 
the  recapitalization  of  and/or  provision  of  liquidity  to 
State Street Bank and our other material entities and 
the commencement of bankruptcy proceedings by the 
Parent Company at an earlier stage of financial stress 
than might otherwise occur without such mechanisms 
in place; (2) an expected effect of the SPOE Strategy, 
together 
regulatory 
requirements,  is  that  our  losses  will  be  imposed  on 
Parent  Company  shareholders  and  the  holders  of 
long-term  debt  and  other  forms  of  TLAC  securities 
currently  outstanding  or  issued  in  the  future  by  the 
Parent  Company,  as  well  as  on  any  other  Parent 
Company  creditors,  before  any  of  our  losses  are 
imposed on the holders of the debt securities of State 
Street Bank or certain of the Parent Company’s other 
operating  subsidiaries  or  any  of  their  depositors  or 
creditors and before U.S. taxpayers are put at risk; (3) 
there  can  be  no  assurance  that  there  would  be 
sufficient 
to 
ensure that State Street Bank and our other material 
entities  are  adequately  capitalized 
the 
triggering  of  the  requirements  to  provide  capital  and/
or  liquidity  under  the  support  agreement;  and  (4) 
there can be no assurance that credit rating agencies, 
in  response  to  our  resolution  plan  or  the  support 
agreement,  will  not  downgrade,  place  on  negative 
watch  or  change  their  outlook  on  our  debt  credit 

resources  available 

recapitalization 

following 

ratings,  generally  or  on  specific  debt  securities. 
Additional  information  about  the  SPOE  Strategy, 
including  related  risks,  is  provided  under  "Recovery 
and Resolution Planning" in Business in this Form 10-
K.

Systemic Importance

Our  qualification  in  the  U.S.  as  a  SIFI,  and  our 
designation  by  the  Financial  Stability  Board  as  a  G-
SIB,  to  which  certain  regulatory  capital  surcharges 
may apply, subjects us to incrementally higher capital 
and  prudential  requirements,  increased  scrutiny  of 
our  activities  and  potential  additional  regulatory 
requirements  or  heightened  regulatory  expectations 
as  compared  to  those  applicable  to  some  of  the 
financial  institutions  with  which  we  compete  as  a 
custodian  or  asset  manager.  This  qualification  and 
designation also has significantly increased, and may 
continue  to  increase,  our  expenses  associated  with 
regulatory  compliance, 
including  personnel  and 
systems, as well as implementation and related costs 
to enhance our programs.

Global and Non-U.S. Regulatory Requirements

lawsuits, 

jurisdictions 

fines,  penalties, 

relating 
laundering. 

The  breadth  of  our  business  activities,  together 
with  the  scope  of  our  global  operations  and  varying 
business  practices  in  relevant  jurisdictions,  increase 
the  complexity  and  costs  of  meeting  our  regulatory 
compliance  obligations,  including  in  areas  that  are 
receiving  significant  regulatory  scrutiny.  We  are, 
therefore,  subject  to  related  risks  of  non-compliance, 
including 
regulatory 
sanctions,  difficulties 
in  obtaining  governmental 
approvals,  limitations  on  our  business  activities  or 
reputational  harm,  any  of  which  may  be  significant. 
For  example,  the  global  nature  of  our  client  base 
laws  and 
requires  us 
to  comply  with  complex 
to 
regulations  of  multiple 
economic  sanctions  and  money 
In 
addition, we are required to comply not only with the 
U.S. Foreign Corrupt Practices Act, but also with the 
applicable anti-corruption laws of other jurisdictions in 
which  we  operate.  Further,  our  global  operating 
model  requires  that  we  comply  with  information 
resiliency  and  outsourcing  oversight 
security, 
to  affiliated 
including  with  respect 
requirements, 
entities, of multiple jurisdictions and enable our clients 
to  comply  with  information  security,  resiliency  and 
outsourcing  oversight  requirements    imposed  upon 
them.  Regulatory  scrutiny  of  compliance  with  these 
and other laws and regulations is increasing and may, 
in  some  respects,  impede  the  implementation  of  our 
global operating model that is central to both delivery 
of client service requirements and cost efficiency. We 
sometimes  face  inconsistent  laws  and  regulations 
across  the  various  jurisdictions  in  which  we  operate. 
The evolving regulatory landscape may interfere with 
our ability to conduct our operations, with our pursuit 
of  a  common  global  operating  model  or  with  our 
ability  to  compete  effectively  with  other  financial 

 State Street Corporation | 40

institutions  operating  in  those  jurisdictions  or  which 
may  be  subject  to  different  regulatory  requirements 
than  apply  to  us.  In  particular,  non-U.S.  regulations 
and initiatives that may be inconsistent or conflict with 
current  or  proposed  regulations  in  the  U.S.  could 
create  increased  compliance  and  other  costs  that 
would  adversely  affect  our  business,  operations  or 
profitability. Geopolitical events such as the U.K.’s exit 
from  the  European  Union  also  have  the  potential  to 
increase 
the  complexity  and  cost  of  regulatory 
compliance.

the 

and 

framework 

In  addition  to  U.S.  regulatory  initiatives,  we  are 
further  affected  by  non-U.S.  regulatory  initiatives, 
including  the  implementation  of  the  finalized  Basel 
prudential 
European 
Commission’s  Investment  Firm  Review  and  Central 
Securities  Depositories  Regulation,  as  well  as 
proposals  for  a  review  of  the  AIFM  Directive  and 
proposals  under  the  Capital  Markets  Union  Action 
Plan. Recent, proposed or potential regulations in the 
U.S.  and  E.U.  with  respect  to  short-term  wholesale 
funding, such as repurchase agreements or securities 
lending,  or  other  non-bank  finance  activities,  could 
also adversely affect not only our own operations but 
also the operations of the clients to which we provide 
services.  Concerns 
liquidity  and 
regarding 
valuation  of  prime  money  market  funds  and  similar 
products  may 
cash 
management  products  we  offer.  In  addition,  anti-
competitive,  voting  power,  governance  and  other 
concerns with passive investment strategies continue 
to be the subject of legislative and regulatory debate 
impact  both  our  asset 
which  could  significantly 
management  business  and 
that  we 
service.

the  clients 

adversely 

impact 

the 

the 

Consequences  of  Regulatory  Environment  and 
Compliance Risks

regulatory 

increase  our 

Domestic  and  international  regulatory  reform 
could  limit  our  ability  to  pursue  certain  business 
opportunities, 
capital 
requirements,  alter  the  risk  profile  of  certain  of  our 
core  activities  and  impose  additional  costs  on  us, 
otherwise  adversely  affect  our  business,  our 
consolidated 
financial 
condition  and  have  other  negative  consequences, 
including,  a  reduction  of  our  credit  ratings.  Different 
countries  may  respond  to  the  market  and  economic 
environment  in  different  and  potentially  conflicting 
the  cost  of 
manners,  which  could 
compliance for us.

results  of  operations  or 

increase 

The  evolving  regulatory  environment,  including 
changes  to  existing  regulations  and  the  introduction 
of  new  regulations,  may  also  contribute  to  decisions 
we  may  make  to  suspend,  reduce  or  withdraw  from 
existing  businesses,  activities,  markets  or  initiatives. 
In  addition  to  potential  lost  revenue  associated  with 
any such suspensions, reductions or withdrawals, any 
such  suspensions,  reductions  or  withdrawals  may 

result  in  significant  restructuring  or  related  costs  or 
exposures.

regulatory  authorities 

If  we  do  not  comply  with  governmental 
regulations,  we  may  be  subject  to  fines,  penalties, 
lawsuits,  delays,  or  difficulties  in  obtaining  regulatory 
approvals or restrictions on our business activities or 
harm  to  our  reputation,  which  may  significantly  and 
adversely affect our business operations and, in turn, 
results  of  operations.  The 
our  consolidated 
willingness  of 
impose 
meaningful  sanctions,  and  the  level  of  fines  and 
in  connection  with  regulatory 
penalties 
violations,  have  increased  substantially  since  the 
2008  financial  crisis.  Regulatory  agencies  may,  at 
times, limit our ability to disclose their findings, related 
actions or remedial measures. Similarly, many of our 
clients  are 
regulatory 
to 
requirements and retain our services in order for us to 
assist 
legal 
in  complying  with 
requirements.  Changes  in  these  regulations  can 
significantly  affect  the  services  that  we  are  asked  to 
provide, as well as our costs.

significant 

imposed 

subject 

those 

them 

to 

Adverse  publicity  and  damage  to  our  reputation 
arising from the failure or perceived failure to comply 
with  legal,  regulatory  or  contractual  requirements 
could  affect  our  ability  to  attract  and  retain  clients.  If 
we cause clients to fail to comply with any regulatory 
requirements,  we  may  be  liable  to  them  for  losses 
and  expenses  that  they  incur.  In  recent  years, 
regulatory oversight and enforcement have increased 
substantially, 
and 
increasing  the  potential  risks  associated  with  our 
operations. If this regulatory trend continues, it could 
continue  to  adversely  affect  our  operations  and,  in 
turn,  our  consolidated  results  of  operations  and 
financial condition.

additional 

imposing 

costs 

For  additional  information,  see  the  risk  factor 
“Our  businesses  may  be  adversely  affected  by 
government enforcement and litigation.”

We are subject to enhanced external oversight as 
a  result  of  certain  agreements  entered  into  in 
connection with the resolution of prior regulatory 
or governmental matters.

In  connection  with  the  resolution  of  certain 
proceedings relating to our having charged six clients 
of  our  transition  management  business  during  2010 
and 2011 amounts in excess of the contractual terms, 
into  a  deferred 
in  January  2017,  we  entered 
prosecution  agreement  with 
the  Department  of 
Justice  and  the  United  States  Attorney  for  the  DOJ 
under  which  we  agreed  to  retain  an  independent 
compliance  and  ethics  monitor  for  a  term  which  has 
now  been  extended  to  2021  (subject  to  further 
extension) to, among other things, review and monitor 
the  effectiveness  of  our  compliance  controls  and 
business  ethics  and  make  related  recommendations, 
and in September 2017, we entered into a settlement 

 State Street Corporation | 41

to 

agreement  with  the  SEC  that  also  requires  us  to 
retain  an 
independent  ethics  and  compliance 
consultant.  We  have  retained  a  monitor  who  is 
fulfilling  our  obligations  under  both  the  deferred 
prosecution  agreement  and  the  SEC  settlement. 
Responding 
requests  entails 
the  monitor's 
significant  cost  and  management  attention  and  we 
are,  in  general,  required  to  implement  remediation 
plans 
the  monitor's 
any 
recommendations.  These 
recommendations  may 
require  substantial  cost  and  effort  to  remediate  and, 
even  when  consistent  with  our  own  control 
enhancement  objectives,  may  reflect  differences  in 
approach, 
than  we  may 
independently intend. Under the deferred prosecution 
agreement  we  also  have  a  heightened  obligation 
promptly to report issues involving potential or alleged 
fraudulent activities to the DOJ.

timing  and 

address 

cost 

of 

to 

in  addition 

As  a  result  of  the  enhanced  inspections  and 
monitoring  activities  to  which  we  are  subject  under 
these  agreements,  governmental  authorities  may 
identify areas in which we may need to take actions, 
which  may  be  significant,  to  enhance  our  regulatory 
compliance  or  risk  management  practices.  Such 
remedial  actions  may  entail  significant  cost, 
management  attention,  and  systems  development 
and  such  efforts  may  affect  our  ability  to  expand  our 
business  until  such  remedial  actions  are  completed. 
to  remedial 
These  actions  may  be 
measures required by the Federal Reserve and other 
financial regulators following examinations as a result 
of  increased  prudential  expectations  regarding  our 
compliance  programs,  culture  and  risk  management. 
Our  failure  to  implement  enhanced  compliance  and 
risk  management  procedures  in  a  manner  and  in  a 
time 
the 
applicable regulatory authority could adversely impact 
our  relationship  with  such  regulatory  authority  and 
could  lead  to  restrictions  on  our  activities  or  other 
sanctions.  Moreover,  the  identification  of  new  or 
facts  and  circumstances  suggesting 
additional 
inappropriate  or  non-compliant  conduct,  whether 
identified  by  the  monitor  or  a  regulatory  authority,  in 
the  course  of  an  inspection,  or  independently  by  us 
could  lead  to  new  governmental  proceedings  or  the 
re-opening  of  matters  that  were  previously  resolved. 
The presence of the monitor, as well as governmental 
rewarding  whistleblowing,  may  also 
programs 
former 
increase 
employees  alleging 
that  certain  practices  are 
inconsistent with our legal or regulatory obligations.

instances  of  current  or 

to  be  responsive  by 

frame  deemed 

the 

Our  businesses  may  be  adversely  affected  by 
government enforcement and litigation.

The businesses in which we operate are highly-
regulated  and  subject  to  extensive  external  scrutiny 
that  may  be  directed  generally  to  participants  in  the 
businesses  or  markets  in  which  we  are  involved  or 
may  be  specifically  directed  at  us,  including  as  a 

and 

regulatory, 

governmental 

result  of  whistleblower  and  qui  tam  claims.  In  the 
course  of  our  business,  we  are  frequently  subject  to 
various 
law 
enforcement  inquiries,  investigative  demands  and 
subpoenas, and from time to time, our clients, or the 
government  on  its  own  behalf  or  on  behalf  of  our 
clients  or  others,  make  claims  and  take  legal  action 
relating  to,  among  other  things,  our  performance  of 
our fiduciary, contractual or regulatory responsibilities. 
Often,  the  announcement  of  any  such  matters,  or  of 
any  settlement  of  a  claim  or  action,  whether  it 
involves  us  or  others  in  our  industry,  may  spur  the 
initiation  of  similar  claims  by  other  clients  or 
governmental  parties.  Regulatory  authorities  have, 
and  are  likely  to  continue  to,  initiate  cross  industry 
reviews  when  a  material  issue  is  identified  at  a 
financial  institution.  Such  inquiries  involve  costs  and 
management  time  and  may  lead  to  proceedings 
relating to our own activities.

the  attention  of 

for  disgorgement,  demands 

Regardless of the outcome of any governmental 
enforcement  or  litigation  matter,  responding  to  such 
matters  is  time-consuming  and  expensive  and  can 
divert 
senior  management. 
Governmental enforcement and litigation matters can 
involve  claims 
for 
substantial monetary damages, the imposition of civil 
or  criminal  penalties,  and  the  imposition  of  remedial 
sanctions  or  other  required  changes  in  our  business 
practices,  any  of  which  could  result  in  increased 
expenses,  loss  of  client  demand  for  our  products  or 
services,  or  harm  to  our  reputation.  The  exposure 
associated  with  any  proceedings 
that  may  be 
threatened,  commenced  or  filed  against  us  could 
have  a  material  adverse  effect  on  our  consolidated 
results  of  operations  for  the  period  in  which  we 
establish  a  reserve  with  respect  to  such  potential 
In  government 
liability  or  upon  our  reputation. 
settlements  since  the  2008  financial  crisis,  the  fines 
imposed  by  authorities  have  increased  substantially 
and  may  exceed  in  some  cases  the  profit  earned  or 
harm  caused  by  the  regulatory  or  other  breach.  For 
example,  in  connection  with  the  resolution  of  the 
transition  management  matter,  we  agreed  to  pay  a 
fine  of  £22.9  million  (approximately  $37.8  million)  to 
the  U.K.  FCA  in  2014  and  fines  of  $32.3  million  to 
each  of  the  DOJ  and  the  SEC  in  2017. As  a  further 
example,  we  paid  an  aggregate  of  $575  million  in 
2016  to  resolve  a  series  of  investigations  and 
governmental  and  private  claims  alleging  that  our 
indirect foreign exchange rates prior to 2008 were not 
adequately  disclosed  or  were  otherwise  improper. 
These matters have also resulted in regulatory focus 
on the manner in which we charge clients and related 
disclosures.  This  focus  may  lead  to  increased  and 
prolonged  governmental  inquiries  and  client,  qui  tam 
and whistleblower claims associated with the amount 
and  disclosure  of  compensation  we  receive  for  our 
products and services.

 State Street Corporation | 42

in  connection  with 

Moreover,  U.S.  and  certain 

international 
governmental  authorities  have  increasingly  brought 
criminal  actions  against  financial  institutions,  and 
criminal  prosecutors  have  increasingly  sought  and 
obtained  criminal  guilty  pleas,  deferred  prosecution 
agreements or other criminal sanctions from financial 
institutions.  For  example,  in  2017  we  entered  into  a 
the  U.S. 
deferred  prosecution  agreement  with 
Department  of  Justice 
the 
resolution  of  the  transition  management  matter,  and 
such  agreement  could  increase  the  likelihood  that 
governmental  authorities  will  seek  criminal  sanctions 
against  us  in  pending  or  future  legal  proceedings. 
See  the  risk  factor  “We  are  subject  to  various  legal 
proceedings relating to the manner in which we have 
invoiced  certain  expenses,  and  the  outcome  of  such 
proceedings  could  materially  adversely  affect  our 
results  of  operations,  or  harm  our  business  or 
reputation.”  Government  authorities  may  also  pursue 
criminal  claims  against  current  or  former  employees, 
and  these  matters  can,  among  other  things,  involve 
continuing reputational harm to us.  For example, four 
of  our  former  employees  were  indicted  by  U.S. 
prosecutors  on  charges  of  criminal  conspiracy  in 
connection  with  their  involvement  in  the  transition 
management  matter.  Two  of  these  individuals  pled 
guilty, and a third was convicted in 2018.

In  many  cases,  we  are  required  or  may  choose 
to  report  inappropriate  or  non-compliant  conduct  to 
the authorities, and our failure or delay to do so may 
represent  an  independent  regulatory  violation  or  be 
treated  as  an  indication  of  non-cooperation  with 
governmental  authorities.  Even  when  we  promptly 
report  a  matter,  we  may  nonetheless  experience 
regulatory  fines,  liabilities  to  clients,  harm  to  our 
reputation  or  other  adverse  effects.  Moreover,  our 
settlement  or  other  resolution  of  any  matter  with  any 
one or more regulators or other applicable party may 
not forestall other regulators or parties in the same or 
other  jurisdictions  from  pursuing  a  claim  or  other 
action against us with respect to the same or a similar 
matter.

about 

For  more 

current 
information 
contingencies relating to legal proceedings, see Note 
13  to  the  consolidated  financial  statements  in  this 
Form  10-K.  The  resolution  of  certain  pending  or 
potential  legal  or  regulatory  matters  could  have  a 
material adverse effect on our consolidated results of 
operations for the period in which the relevant matter 
is resolved or an accrual is determined to be required, 
on  our  consolidated  financial  condition  or  on  our 
reputation.

In view of the inherent difficulty of predicting the 
outcome  of  legal  and  regulatory  matters,  we  cannot 
provide assurance as to the outcome of any pending 
or potential matter or, if determined adversely against 
us,  the  costs  associated  with  any  such  matter, 
particularly  where  the  claimant  seeks  very  large  or 

involves 

indeterminate damages or where the matter presents 
novel  legal  theories,  involves  a  large  number  of 
parties, 
the  discretion  of  governmental 
in  seeking  sanctions  or  negotiated 
authorities 
resolution  or  is  at  a  preliminary  stage.  We  may  be 
unable  to  accurately  estimate  our  exposure  to  the 
risks  of  legal  and  regulatory  contingencies  when  we 
record  reserves  for  probable  and  estimable  loss 
contingencies. As a result, any reserves we establish 
may  not  be  sufficient  to  cover  our  actual  financial 
exposure.  Similarly,  our  estimates  of  the  aggregate 
range  of  reasonably  possible  loss  for  legal  and 
regulatory  contingencies  are  based  upon 
then-
available  information  and  are  subject  to  significant 
judgment  and  a  variety  of  assumptions  and  known 
and  unknown  uncertainties.  The  matters  underlying 
the  estimated  range  will  change  from  time  to  time, 
and  actual  results  may  vary  significantly  from  the 
estimate at any time.

We  are  subject  to  various  legal  proceedings 
relating to the manner in which we have invoiced 
certain  expenses,  and  the  outcome  of  such 
proceedings could materially adversely affect our 
results  of  operations  or  harm  our  business  or 
reputation.

In  2015,  we  determined  we  had  incorrectly 
invoiced  clients  for  certain  expenses.  We  have 
reimbursed  most  of  our affected customers  for those 
expenses,  and  we  have  implemented  enhancements 
to  our  billing  processes.  In  connection  with  our 
enhancements  to  our  billing  processes,  we  continue 
to  review  historical  billing  practices  and  may  from 
time  to  time  identify  additional  remediation.  In  2017, 
we  identified  an  additional  area  of  incorrect  expense 
billing  associated  with  mailing  services 
in  our 
retirement services business. We currently expect the 
cumulative  total  of  our  payments  to  customers  for 
these  invoicing  errors,  including  the  error  in  the 
retirement  services  business,  to  be  at  least  $370 
million,  all  of  which  has  been  paid  or  is  accrued. 
However,  we  may  identify  additional  remediation 
costs. See the risk factor  “Our efforts  to  improve our 
billing processes and practices are ongoing and may 
result in the identification of additional billing errors.”

In  March  2017,  a  purported  class  action  was 
commenced  against  us  alleging  that  our  invoicing 
practices  violated  duties  owed  to  retirement  plan 
customers  under  ERISA. 
In  addition,  we  have 
received  a  purported  class  action  demand  letter 
alleging  that  our  invoicing  practices  were  unfair  and 
deceptive  under  Massachusetts  law.  A  class  of 
customers,  or  particular  customers,  may  assert  that 
we  have  not  paid  to  them  all  amounts  incorrectly 
invoiced,  and  may  seek  double  or  treble  damages 
under Massachusetts law.

We  are  also  cooperating  with  investigations  by 
governmental  and  regulatory  authorities  on  these 

 State Street Corporation | 43

the 

are 

registered 

matters,  including  the  civil  and  criminal  divisions  of 
the  DOJ  and  the  DOL,  which  reviews  could  result  in 
significant fines or other sanctions, civil and criminal, 
against us. In June 2019, we reached an agreement 
with  the  SEC  to  settle  its  claims  that  we  violated  the 
recordkeeping  provisions  of  Section  34(b)  of  the 
Investment  Company  Act  of  1940  and  caused 
Investment 
violations  of  Section  31(a)  of 
Company  Act  and  Rules  31a-1(a)  and  31a-1(b) 
thereunder  in  connection  with  our  overcharges  of 
customers  which 
investment 
companies.  In  reaching  this  settlement,  we  neither 
admitted  nor  denied  the  claims  contained  in  the 
SEC’s  order,  and  agreed  to  pay  a  civil  monetary 
penalty of $40 million. Also in June 2019, we reached 
the  Massachusetts  Attorney 
an  agreement  with 
General’s  office  to  resolve  its  claims  related  to  this 
matter. 
this  settlement,  we  neither 
admitted  nor  denied  the  claims  in  the  order,  and 
agreed to pay a civil monetary penalty of $5.5 million. 
The  costs  associated  with  these  settlements  were 
within  our  related  previously  established  accruals  for 
loss  contingencies.  The  SEC  and  Massachusetts 
Attorney  General’s  office  settlements  both  recognize 
that the payment of $48.8 million in disgorgement and 
interest  is  satisfied  by  our  direct  reimbursements  of 
our customers.

In  reaching 

respect 

legal  accrual  with 

In January 2020, the DOJ outlined a framework 
for  a  possible  resolution  of  their  review.  We  are 
discussing  the  terms  of  a  potential  settlement  of  this 
matter with the DOJ. Separately, we have inquired of 
the DOL as to the status of their review but have not 
entered  into  settlement  discussions  with  the  DOL. 
There  can  be  no  assurance  that  any  settlement  with 
the DOJ or DOL will be reached on financial or other 
terms  acceptable  to  us  or  at  all.  The  aggregate 
amount  of  penalties  that  may  potentially  be  imposed 
upon  us  in  connection  with  the  resolution  of  all 
outstanding  investigations  into  our  historical  billing 
practices is not currently known. We have established 
the  pending 
a 
governmental  investigations  and  civil  litigation  with 
respect  to  this  matter;  however,  our  ultimate  liability 
with  respect  to  this  matter  might  be  significantly  in 
excess of our current accrual. Government authorities 
have significant discretion in criminal and civil matters 
as  to  the  fines  and  other  penalties  they  may  seek  to 
impose.  Any  resolution  of  the  DOJ  and  DOL  claims 
may  involve  penalties  that  could  be  a  significant 
percentage,  or  a  multiple  of,  all  or  a  portion  of  the 
overcharge.  The  severity  of  such  fines  or  penalties 
could take into account factors such as the amount or 
duration  of  our 
the 
the 
government’s  or 
conduct  of  our  employees,  as  well  as  prior  conduct 
such  as  that  which  resulted  in  our  January  2017 
deferred  prosecution  agreement  and  settlement  of 
civil claims regarding our indirect FX business. 

invoicing  and 
regulators’  assessment  of 

incorrect 

to 

The  outcome  of  any  of  these  proceedings  and, 
in  particular,  any  criminal  sanction  could  materially 
adversely  affect  our  results  of  operations  and  could 
have  significant  additional  consequences  for  our 
business and reputation.

Our  efforts  to  improve  our  billing  processes  and 
practices  are  ongoing  and  may  result  in  the 
identification of additional billing errors.

in 

inefficiencies 

In  2015,  we  determined  we  had  incorrectly 
invoiced some of our Investment Servicing clients for 
certain expenses. At that time, we began the process 
of  remediating  these  errors,  improving  our  billing 
processes  and  controls 
the  asset  servicing 
business  and  other  businesses,  and  testing  these 
improved  billing  processes  and  controls.  We  are 
to  standardize,  enhance,  and,  where 
continuing 
necessary,  replace  and  enhance  controls  and  invest 
in  new  billing  infrastructure.  The  objective  of  this 
billing  transformation  program  is  to  obtain  greater 
billing accuracy and timeliness. Because of the scale 
of  our  business,  identifying  and  remediating  all 
weaknesses  and 
in  our  billing 
processes  cannot  be 
implemented  concurrently. 
Accordingly,  the  costs  to  remediate  billing  errors 
which may be discovered in that process, would likely 
be  incurred  over  a  period  that  we  are  now  unable 
accurately  to  determine.  As  we  work  through  this 
process,  we  have  discovered  and  may  continue  to 
discover  areas  where  we  believe  our  billing 
processes  need  improvement,  where  we  believe  we 
have  made  billing  errors  with  respect  to  particular 
customers and categories of fees and expenses, and 
where  we  believe  billing  arrangements  between 
ourselves  and  particular  customers  should  be 
clarified.  Such  discoveries  may  lead  to  increased 
expense  and  decreased  revenues,  the  need  to 
government 
remediate 
investigations, or litigation that may materially impact 
our business, financial results and reputation.

errors, 

billing 

prior 

to 

or 

loss, 

theft, 

damage 

other 
Any 
misappropriation  or  inadvertent  disclosure  of,  or 
inappropriate 
confidential 
information  we  possess  could  have  an  adverse 
impact  on  our  business  and  could  subject  us  to 
regulatory  actions,  litigation  and  other  adverse 
effects.

access 

the 

to, 

to  maintain 

Our  businesses  and  relationships  with  clients 
the 
are  dependent  on  our  ability 
confidentiality  of  our  and  our  clients'  trade  secrets 
and  other  confidential  information  (including  client 
transactional  and  holdings  data  and  personal  data 
about  our  clients,  our  clients'  clients  and  our 
employees).  Unauthorized  access,  or  failure  of  our 
controls  with  respect  to  granting  access  to  our 
systems,  has  in  the  past  occurred  and  may  in  the 
future  occur,  resulting  in  theft,  loss,  damage  to  or 
In 
other  misappropriation  of  such 

information. 

 State Street Corporation | 44

in 

the 

theft, 

future 

loss,  damage 

addition,  our  and  our  vendors’  personnel  have  in  the 
past  and  may 
inadvertently  or 
deliberately  disclose  client  or  other  confidential 
to  other 
information.  Any 
misappropriation  or 
inadvertent  disclosure  of 
confidential 
information  could  have  a  material 
adverse  impact  on  our  competitive  position,  our 
relationships  with  our  clients  and  our  reputation  and 
could  subject  us  to  regulatory  inquiries,  enforcement 
and fines, civil litigation and possible financial liability 
or  costs.  To  the  extent  any  of  these  events  involve 
personal information, the risks of enhanced regulatory 
scrutiny  and  the  potential  financial  liabilities  are 
exacerbated,  particularly  under  data  protection 
regulations such as the GDPR.

Our calculations of credit, market and operational 
risk  exposures,  total  RWA  and  capital  ratios  for 
regulatory  purposes  depend  on  data 
inputs, 
formulae,  models,  correlations  and  assumptions 
that  are  subject  to  change  over  time,  which 
changes, in addition to our consolidated financial 
results,  could  materially 
risk 
exposures,  our  total  RWA  and  our  capital  ratios 
from period to period.

impact  our 

To  calculate  our  credit,  market  and  operational 
risk  exposures,  our  total  RWA  and  our  capital  ratios 
for regulatory purposes, the Basel III rule involves the 
use  of  current  and  historical  data,  including  our  own 
loss  data  and  similar  information  from  other  industry 
participants, market volatility measures, interest rates 
and  spreads,  asset  valuations,  credit  exposures  and 
the  creditworthiness  of  our  counterparties.  These 
calculations  also  involve  the  use  of  quantitative 
formulae,  statistical  models,  historical  correlations 
and  significant  assumptions.  We  refer  to  the  data, 
formulae,  models,  correlations  and  assumptions,  as 
internal  processes,  as  our 
well  as  our  related 
“advanced  systems.”  While  our  advanced  systems 
are  generally  quantitative 
in  nature,  significant 
components  involve  the  exercise  of  judgment  based 
on,  among  other  factors,  our  and  the  financial 
services industry's evolving experience. Any of these 
judgments  or  other  elements  of  our  advanced 
systems may not, individually or collectively, precisely 
represent  or  calculate  the  scenarios,  circumstances, 
outputs  or  other  results  for  which  they  are  designed 
or  intended.  Collectively,  they  represent  only  our 
estimate of associated risk.

In addition, our advanced systems are subject to 
update  and  periodic  revalidation  in  response  to 
changes  in  our  business  activities  and  our  historical 
experiences,  forces  and  events  experienced  by  the 
market  broadly  or  by  individual  financial  institutions, 
changes  in  regulations  and  regulatory  interpretations 
and  other  factors,  and  are  also  subject  to  continuing 
regulatory  review  and  approval.  For  example,  a 
significant  operational  loss  experienced  by  another 
financial  institution,  even  if  we  do  not  experience  a 

related  loss,  could  result  in  a  material  change  in  the 
output of our advanced systems and a corresponding 
material change in our risk exposures, our total RWA 
and  our  capital  ratios  compared  to  prior  periods. An 
operational loss that we experience could also result 
in  a  material  change  in  our  capital  requirements  for 
operational  risk  under  the  advanced  approaches, 
depending  on  the  severity  of  the  loss  event,  its 
characterization  among 
the  seven  Basel-defined 
UOM,  and  the  stability  of  the  distributional  approach 
for  a  particular  UOM.  This  change  in  our  capital 
requirements could be without direct correlation to the 
effects of the loss event or the timing of such effects 
on  our  results  of  operations.  Due  to  the  influence  of 
changes in our advanced systems, whether resulting 
from  changes  in  data  inputs,  regulation  or  regulatory 
supervision  or  interpretation,  specific  to  us  or  more 
general  market,  or  individual  financial  institution-
specific, activities or experiences, or other updates or 
factors,  we  expect  that  our  advanced  systems  and 
our credit, market and operational risk exposures, our 
total RWA and our capital ratios calculated under the 
Basel  III  rule  will  change,  and  may  be  volatile,  over 
time,  and  that  those  latter  changes  or  volatility  could 
be  material  as  calculated  and  measured  from  period 
to period.

Changes  in  accounting  standards  may  adversely 
affect our consolidated financial statements.

New  accounting  standards,  or  changes 
to 
existing  accounting  standards,  resulting  both  from 
initiatives  of  the  FASB  as  well  as  changes  in  the 
interpretation  of  existing  accounting  standards 
potentially  could  affect  our  consolidated  results  of 
operations, cash flows and financial condition. These 
changes  can  materially  affect  how  we  record  and 
report  our  consolidated  results  of  operations,  cash 
financial 
flows, 
information.  In  some  cases,  we  could  elect,  or  be 
required, 
to  apply  a  new  or  revised  standard 
retroactively,  resulting  in  the  revised  treatment  of 
certain transactions or activities, and, in some cases, 
the  revision  of  our  consolidated  financial  statements 
for prior periods. For additional information regarding 
changes in accounting standards, refer to the “Recent 
Accounting  Developments”  section  of  Note  1  to  the 
consolidated financial statements in this Form 10-K.

financial  condition  and  other 

in 

tax 

Changes 
laws,  rules  or  regulations, 
challenges  to  our  tax  positions  with  respect  to 
the 
historical 
composition of our pre-tax earnings may increase 
our  effective  tax  rate  and  thus  adversely  affect 
our consolidated financial statements.

transactions,  and  changes 

in 

Our  businesses  can  be  directly  or  indirectly 
affected  by  new  tax  legislation,  the  expiration  of 
existing  tax  laws  or  the  interpretation  of  existing  tax 
federal  and  state 
laws  worldwide.  The  U.S. 
and 
governments, 

including  Massachusetts, 

 State Street Corporation | 45

jurisdictions  around  the  world  continue  to  review 
proposals  to  amend  tax  laws,  rules  and  regulations 
applicable  to  our  businesses  that  could  have  a 
negative  impact  on  our  capital  or  after-tax  earnings.  
In the normal course of our business, we are subject 
to  review  by  U.S.  and  non-U.S.  tax  authorities.    A 
review  by  any  such  authority  could  result  in  an 
increase in our recorded tax liability.  In addition to the 
aforementioned  risks,  our  effective 
is 
dependent on the nature and geographic composition 
of  our  pre-tax  earnings  and  could  be  negatively 
affected by changes in these factors.

tax  rate 

The market transition away from broad use of the 
London  Interbank  Offered  Rate  (LIBOR)  as  an 
interest  rate  benchmark  may  impose  additional 
costs  on  us  and  may  expose  us  to  increased 
operational, model and financial risk.

Globally, regulators have advised large banks to 
assess  the  risks  and  to  prepare  for  transition  from 
LIBOR  to  alternative  rates  ahead  of  year  end  2021. 
Our  financial  performance  depends,  in  part,  on  our 
ability  to  adapt  to  market  changes  promptly,  while 
avoiding  increased  related  expenses  or  operational 
risks  and  uncertainties  are 
errors.  Substantial 
associated  with  the  market  transition  away  from  the 
use  of  LIBOR  as  a  critical  interest  rate  benchmark 
used  to  determine  amounts  payable  under,  and  the 
value of, financial instruments and contracts.

impact 

Due  to  our  dependencies  on  LIBOR,  the  failure 
or  inability  to  timely  plan  and  implement  a  LIBOR 
transition  program  to  maintain  operational  continuity 
for  our  clients, 
and  minimize  economic 
ourselves  and  other  stakeholders  could  negatively 
impact  our  business  and 
financial  performance. 
Those dependencies include LIBOR-based securities 
and  loans  held  in  our  investment  portfolio,  LIBOR-
based  preferred  stock  and  long-term  debt  issued  by 
us and LIBOR-based client fee schedules and deposit 
pricing.  Also,  our  internal  models  which  support 
decision  making  and  risk  management  will  require 
adjustments,  which  may  cause  weaknesses  in  the 
underlying model, inadequate assumptions or lead to 
reliance  on  poor  or  inaccurate  data.   Assets  held  by 
our  customers  in  their  investment  portfolios  or  in  the 
investment  portfolios  we  manage  for  others  have 
LIBOR-based 
to  enhance  our 
processes  and  systems  to  account  for  the  new 
alternative  rates-based  instruments  as  they  come  to 
market, the transition of LIBOR-based instruments to 
their  fallback  language  and  uncertainty  as  to  how 
such  instruments  should  be  valued  where  such 
fallback  language  is  unclear.  These  process  and 
systems  requirements  could  adversely  impact  our 
business,  which  in  some  instances  is  dependent  on 
critical inputs from third parties, who themselves must 
timely  adapt  to  the  market  changes  and  failure  to 
implement  the  terms  of  those  instruments  in  a 
manner  consistent  with  customer  expectation  could 

terms.  We  need 

lead  to  disputes  and  operational  issues.  Failure  or 
perceived  failure  to  adequately  prepare  for  LIBOR 
transition  could  affect  our  ability  to  attract  and  retain 
clients. Uncertainty relative to external developments 
necessary for the market transition away from LIBOR 
but  outside  of  our  control  could  further  increase  the 
costs  and  risks  of  the  transition  for  us  or  our 
subsidiaries  and  have  an  adverse  impact  on  our 
operational and financial performance.

Operational Risks

Our  controls  and  procedures  may  fail  or  be 
circumvented,  our  risk  management  policies  and 
procedures  may  be  inadequate,  and  operational 
risks  could  adversely  affect  our  consolidated 
results of operations.

technology 

information 

established 

trading  or 
committing 

circumventing 
to  exceed 
limitations, 

We have in the past failed and may in the future 
fail to identify and manage risks related to a variety of 
aspects  of  our  business,  including,  but  not  limited  to 
risk, 
cyber-security, 
operational  risk  and  resiliency,  interest  rate  risk, 
foreign exchange risk, trading risk, fiduciary risk, legal 
and compliance risk, liquidity risk and credit risk. We 
have  adopted  various  controls,  procedures,  policies 
and systems to monitor and manage risk. We cannot 
provide  assurance  that  those  controls,  procedures, 
policies  and  systems  are  or  will  be  adequate  to 
identify  and  manage  internal  and  external  risks, 
including  risks  related  to  service  providers,  in  our 
various  businesses.  The  risk  of  individuals,  either 
employees  or  contractors,  engaging 
in  conduct 
harmful  or  misleading  to  clients  or  to  us,  such  as 
control 
consciously 
investment 
mechanisms 
management 
fraud  or 
improperly  selling  products  or  services  to  clients,  is 
particularly  challenging  to  manage  through  a  control 
framework.  In  addition,  we  are  subject  to  increased 
resiliency  risk,  requiring  continuous  reinvestment, 
enhancement  and 
in  and  of  our 
information technology and operational infrastructure, 
controls  and  personnel  which  may  not  be  effectively 
or  timely  deployed  or  integrated.  Moreover,  the 
financial and reputational impact of control or conduct 
failures  can  be  significant.  Persistent  or  repeated 
issues  with 
information 
to 
technology  and  operational  resiliency  or  individual 
conduct  have  raised  and  may  in  the  future  raise 
concerns  among  regulators  regarding  our  culture, 
governance  and  control  environment.  There  can  be 
no  assurance  that  our  efforts  to  address  such  risks 
will  be  effective.  While  we  seek  to  contractually  limit 
our financial exposure to operational risk, the degree 
of  protection  that  we  are  able  to  achieve  varies,  and 
our  potential  exposure  may  be  greater  than  the 
revenue we anticipate that we will earn from servicing 
our clients.

improvement 

controls, 

respect 

 State Street Corporation | 46

infrastructure  and 

In  addition,  our  businesses  and  the  markets  in 
which  we  operate  are  continuously  evolving.  We  will 
need  to  make  additional  investments  to  develop  the 
to  enhance  our 
operational 
compliance  and  risk  management  capabilities  to 
support  these  businesses,  which  may  increase  the 
operating  expenses  of  such  businesses.  Moreover, 
we  may  fail  to  identify  or  fully  understand  the 
implications  of  changes  in  our  businesses  or  the 
financial  markets  and  fail  to  adequately  or  timely 
enhance  our  risk 
those 
framework 
changes.  To  the  extent  that  our  risk  framework  is 
ineffective,  either  because  it  fails  to  keep  pace  with 
changes 
financial  markets,  regulatory  or 
industry requirements,  technology and cyber-security 
developments,  our  businesses,  our  counterparties, 
clients  or  service  providers  or  for  other  reasons,  we 
could incur losses, suffer reputational damage or find 
ourselves  out  of  compliance  with  applicable 
regulatory  or  contractual  mandates  or  expectations, 
and subject to regulatory inquiry or action against us.

to  address 

the 

in 

including 

research, 

trading  services  and 

leading  provider  of  services 

Operational risk is inherent in all of our business 
activities.  As  a 
to 
institutional  investors,  we  provide  a  broad  array  of 
investment 
services, 
management, 
investment 
servicing  that  expose  us  to  operational  risk.  In 
addition,  these  services  generate  a  broad  array  of 
complex and specialized servicing, confidentiality and 
fiduciary  requirements,  many  of  which  involve  the 
opportunity for human, systems or process errors. We 
face the risk that the control policies, procedures and 
systems  we  have  established  to  comply  with  our 
operational  or  security  requirements  will  fail,  will  be 
inadequate or will become outdated. We also face the 
potential  for  loss  resulting  from  inadequate  or  failed 
supervision  or 
internal  processes,  employee 
monitoring  mechanisms,  service-provider  processes 
or  other  systems  or  controls,  which  could  materially 
affect  our  future  consolidated  results  of  operations. 
Given  the  volume  and  magnitude  of  transactions  we 
process on a daily basis, operational losses represent 
a potentially significant financial risk for our business. 
Operational errors that result in us remitting funds to 
a  failing  or  bankrupt  entity  may  be  irreversible,  and 
may subject us to losses.

including 

functions, 

We  may  also  be  subject  to  disruptions  from 
external events that are wholly or partially beyond our 
control,  which  could  cause  delays  or  disruptions  to 
operational 
information 
processing and financial market settlement functions. 
In  addition,  our  clients,  vendors  and  counterparties 
could  suffer  from  such  events.  Should  these  events 
affect  us,  or  the  clients,  vendors  or  counterparties 
with  which  we  conduct  business,  our  consolidated 
results  of  operations  could  be  negatively  affected. 
When we record balance sheet accruals for probable 
to 
and  estimable 

loss  contingencies 

related 

operational  losses,  we  may  be  unable  to  accurately 
estimate our potential exposure, and any accruals we 
establish  to  cover  operational  losses  may  not  be 
sufficient  to  cover  our  actual  financial  exposure, 
which  could  have  a  material  adverse  effect  on  our 
consolidated results of operations.

to  non-U.S. 

Cost  shifting 
jurisdictions  and 
increased 
outsourcing  may  expose  us 
operational  risk  and  reputational  harm  and  may 
not result in expected cost savings.

to 

regarding 

vendors 
in 

We  manage  expenses  by  migrating  certain 
business  processes  and  business  support  functions 
to  lower-cost  geographic  locations,  such  as  India, 
Poland and China, and by outsourcing to vendors and 
joint  ventures  in  various  jurisdictions.  This  effort 
exposes  us  to  the  risk  that  we  may  not  maintain 
service  quality,  control  and  effective  management  or 
business  resiliency  within  these  operations  during 
and  after  transitions.  These  migrations  also  involve 
risks  that  our  outsourcing  vendors  or  joint  ventures 
may  not  comply  with  their  servicing  and  other 
contractual obligations to us, including with respect to 
indemnification  and  information  security,  and  to  the 
risk  that  we  may  not  satisfy  applicable  regulatory 
responsibilities 
the  management  and 
oversight of outsourcing providers, joint ventures and 
other  third  parties.  Our  geographic  footprint  also 
exposes  us  to  the  relevant  macroeconomic,  political, 
legal  and  similar  risks  generally  involved  in  doing 
business  in  the  jurisdictions  in  which  we  establish 
lower-cost  locations  or  joint  ventures  or  in  which  our 
operations, 
outsourcing 
particularly 
locations  where  we  have  a 
concentration  of  our  operational  activities,  such  as 
India,  Poland  and  China.  The  increased  elements  of 
risk that arise from certain operating processes being 
conducted  in  some  jurisdictions  could  lead  to  an 
increase 
in  reputational  risk.  During  periods  of 
transition  of  operations,  greater  operational  risk  and 
client  concerns  exist  with  respect  to  maintaining  a 
high level of service delivery and business resiliency. 
The  extent  and  pace  at  which  we  are  able  to  move 
functions  to  lower-cost  locations,  joint  ventures  and 
outsourcing  providers  may  also  be  affected  by 
political,  regulatory  and  client  acceptance  issues, 
including  with  respect  to  data  use,  storage  and 
security.  Such  relocation  or  outsourcing  of  functions 
also entails costs, such as technology, real estate and 
restructuring  expenses,  which  may  offset  or  exceed 
the  expected  financial  benefits  of  the  relocation  or 
outsourcing.  In  addition,  the  financial  benefits  of 
lower-cost 
locations  and  of  outsourcings  may 
diminish over time or could be offset in the event that 
the  U.S.  or  other  jurisdictions  impose  tax,  trade 
barrier  or  other  measures  which  seek  to  discourage 
the use of lower cost jurisdictions.

locate 

their 

 State Street Corporation | 47

to 

our 

access 

Any  failures  of  or  damage  to,  attack  on  or 
unauthorized 
information 
technology systems or facilities or disruptions to 
the 
our  continuous  operations, 
systems,  facilities  or  operations  of  third  parties 
with  which  we  do  business,  such  as  resulting 
from  cyber-attacks,  could  result  in  significant 
costs,    reputational  damage  and  limits  on  our 
ability to conduct our business activities.

including 

of 

services 

from  abroad,  resulting 

Our  businesses  depend  on 

information 
technology  infrastructure,  both  internal  and  external, 
to,  among  other  things,  record  and  process  a  large 
volume  of  increasingly  complex  transactions  and 
other  data,  in  many  currencies,  on  a  daily  basis, 
across  numerous  and  diverse  markets  and 
jurisdictions  and  to  maintain  that  data  securely.  In 
recent  years,  several  financial  services  firms  have 
launched  both 
suffered  successful  cyber-attacks 
the 
domestically  and 
or 
disruption 
misappropriation  of  sensitive  or  private  data  and 
reputational  harm.  We  also  have  been  subjected  to 
cyber-attacks,  and  although  we  have  not  to  our 
knowledge  suffered  a  material  breach  or  suspension 
of our systems, it is possible that we could suffer such 
a  breach  or  suspension  in  the  future  or  that  we  may 
be  unaware  of  a  prior  attack.  Cyber-threats  are 
sophisticated  and  continually  evolving.  We  may  not 
implement  effective  systems  and  other  measures  to 
effectively  identify,  detect,  prevent,  mitigate,  recover 
from or remediate the full diversity of cyber-threats or 
improve  and  adapt  such  systems  and  measures  as 
such threats evolve and advance.

in 
loss 

clients, 

to 

to 

systems 

technology 

loss  of  access 

loss,  unauthorized  access 

A  cyber-security  incident,  or  a  failure  to  protect 
our 
and 
infrastructure, 
information  and  our  clients  and  others'  information 
against  cyber-security  threats,  could  result  in  the 
theft, 
to,  disclosure, 
misuse or alteration of information, system failures or 
outages  or 
information.  The 
expectations of our clients and regulators with respect 
to the resiliency of our systems and the adequacy of 
our control environment with respect to such systems 
has and is expected to increase as the risk of cyber-
attacks, which is presently elevated due to the current 
work-from-home environment, and the consequences 
of those attacks become more pronounced. We may 
not be successful in meeting those expectations or in 
our  efforts  to  identify,  detect,  prevent,  mitigate  and 
respond to such cyber-incidents or for our systems to 
recover  in  a  manner  that  does  not  disrupt  our  ability 
to  provide  services  to  our  clients.  The  failure  to 
maintain  an  adequate  technology  infrastructure  and 
applications  with  effective  cyber-security  controls 
could impact operations, adversely affect our financial 
results,  result  in  loss  of  business,  damage  our 
reputation  or  impact  our  ability  to  comply  with 
regulatory obligations, leading to regulatory fines and 

sanctions. We may be required to expend significant 
additional 
investigate  or 
remediate  vulnerabilities  or  other  exposures  arising 
from cyber-security threats.

to  modify, 

resources 

Our 

computer, 

communications, 

data 
processing,  networks,  backup,  business  continuity, 
disaster  recovery  or  other  operating,  information  or 
technology  systems,  facilities  and  activities  have 
suffered  and  in  the  future  may  suffer  disruptions  or 
otherwise fail to operate properly or become disabled, 
overloaded  or  damaged  as  a  result  of  a  number  of 
factors,  including  events  that  are  wholly  or  partially 
beyond  our  control,  which  can  adversely  affect  our 
ability  to  process  transactions,  provide  services  or 
maintain  systems  availability,  maintain  information 
internal  controls  or 
security,  compliance  and 
otherwise  appropriately  conduct  our  business 
activities.  For  example,  in  addition  to  cyber-attacks, 
there  could  be  sudden  increases  in  transaction  or 
telecommunications 
data  volumes,  electrical  or 
outages, natural disasters, or employee or contractor 
error or malfeasance. Third parties may also attempt 
to place individuals within State Street or fraudulently 
induce  employees,  vendors,  clients  or  other  users  of 
our systems to disclose sensitive information in order 
to  gain  access  to  our  data  or  that  of  our  clients  or 
other  parties.  Any  such  disruptions  or  failures  may 
require  us,  among  other  things,  to  reconstruct  lost 
data  (which  may  not  be  possible),  reimburse  our 
clients'  costs  associated  with  such  disruption  or 
failure, result in loss of client business or damage our 
information  technology  infrastructure  or  systems  or 
those  of  our  clients  or  other  parties.  While  we  have 
not  in  the  past  suffered  material  harm  or  other 
adverse  effects  from  such  disruptions  or  failures,  we 
may  not  successfully  prevent,  respond  to  or  recover 
from such disruptions or failures in the future, and any 
such  disruption  or  failure  could  adversely  impact  our 
ability 
to  conduct  our  businesses,  damage  our 
reputation and cause losses, potentially materially.

interact, 
technology 

The  third  parties  with  which  we  do  business, 
which  facilitate  our  business  activities,  to  whom  we 
outsource  operations  or  other  activities,  from  whom 
we  receive  products  or  services  or  with  whom  we 
financial 
otherwise  engage  or 
including 
infrastructure  and 
intermediaries  and 
service  providers,  are  also  susceptible 
the 
foregoing  risks  (including  the  third  parties  with  which 
they  are  similarly  interconnected  or  on  which  they 
otherwise  rely),  and  our  or  their  business  operations 
and  activities  have  been  and  may  in  the  future  be 
adversely  affected,  perhaps  materially,  by  failures, 
terminations,  errors  or  malfeasance  by,  or  attacks  or 
constraints  on,  one  or  more  financial,  technology, 
infrastructure 
or 
intermediaries  with  whom  we  or 
they  are 
interconnected or conduct business.

government 

institutions 

or 

to 

 State Street Corporation | 48

computer 

viruses,  malicious 

In  particular,  we,  like  other  financial  services 
firms,  will  continue  to  face  increasing  cyber-threats, 
including 
code, 
distributed denial of service attacks, phishing attacks, 
ransomware,  hacker  attacks,  limited  availability  of 
services,  unauthorized  access,  information  security 
breaches  or  employee  or  contractor  error  or 
malfeasance  that  could  result  in  the  unauthorized 
release,  gathering,  monitoring,  misuse, 
loss  or 
destruction  of  our,  our  clients'  or  other  parties' 
confidential, personal, proprietary or other information 
or  otherwise  disrupt,  compromise  or  damage  our  or 
our  clients'  or  other  parties'  business  assets, 
operations  and  activities.  These  and  similar  types  of 
threats  are  occurring  globally  with  greater  frequency 
and intensity, and we may not anticipate or implement 
effective  preventative  measures  against,  or  identify 
and  detect  one  or  more,  such  threats,  particularly 
because  the  techniques  used  change  frequently  or 
may  not  be  recognized  until  after  they  are  launched. 
Our  status  as  a  global  SIFI  likely  increases  the  risk 
that we are targeted by such cyber-security threats. In 
addition, some of our service offerings, such as data 
warehousing, may also increase the risk we are, and 
the consequences of being, so targeted. We may be 
required to expend significant additional resources to 
modify,  investigate  or  remediate  vulnerabilities  or 
other  exposures  arising  from  cyber-security  threats. 
We  therefore  could  experience  significant  related 
costs and legal and financial exposures, including lost 
or  constrained  ability  to  provide  our  services  or 
maintain  systems  availability  to  clients,  regulatory 
inquiries,  enforcements,  actions  and  fines,  litigation, 
damage  to  our  reputation  or  property  and  enhanced 
competition.

(2) 

Due  to  our  dependence  on  technology  and  the 
important role it plays in our business operations, we 
are attempting to improve and update our information 
technology  infrastructure,  among  other  things:  (1)  as 
some of our systems are approaching the end of their 
useful life, are redundant or do not share data without 
reconciliation; 
to  be  more  efficient,  meet 
increasing  client  and  regulatory  security,  resiliency 
and  other  expectations  and  support  opportunities  of 
growth;  and  (3)  to  enhance  resiliency  and  maintain 
business continuity. Updating these systems involves 
material  costs  and  often  involves  implementation, 
integration  and  security  risks,  including  risks  that  we 
the  market  or 
may  not  adequately  anticipate 
technological trends, regulatory expectations or client 
needs  or  experience  unexpected  challenges  that 
could  cause  financial,  reputational  and  operational 
harm.  Failing  to  properly  respond  to  and  invest  in 
changes  and  advancements  in  technology  can  limit 
our ability to attract and retain clients, prevent us from 
offering  similar  products  and  services  as  those 
offered  by  our  competitors,  impair  our  ability  to 
maintain  continuous  operations,  inhibit  our  ability  to 

meet  regulatory  requirements  and  subject  us  to 
regulatory inquires.

Long-term  contracts  expose  us  to  pricing  and 
performance risk.

We 

involve 

frequently  enter 
in  our 

into 
long-term  client 
servicing  contracts 
Investment  Servicing 
business.  These include outsourcing and other core 
services  contracts  and  can 
information 
technology  development.  These  arrangements 
generally set forth our fee schedule for the term of the 
contract  and,  absent  a  change 
in  service 
requirements, do not permit us to re-price the contract 
for  changes  in  our  costs  or  for  market  pricing.  The 
long-term contracts for these relationships require, in 
some cases, considerable up-front investment by us, 
including technology and conversion costs, and carry 
the risk that pricing for the products and services we 
provide  might  not  prove  adequate 
to  generate 
expected  operating  margins  over  the  term  of  the 
contracts.

The  profitability  of  these  contracts  is  largely  a 
function  of  our  ability  to  accurately  calculate  pricing 
for  our  services,  efficiently  assume  our  contractual 
responsibilities  in  a  timely  manner,  control  our  costs 
and  maintain  the  relationship  with  the  client  for  an 
adequate  period  of  time  to  recover  our  up-front 
investment.  Our  estimate  of  the  profitability  of  these 
arrangements  can  be  adversely  affected  by  declines 
in  or  inaccurate  projections  of  the  assets  under  the 
clients'  management,  whether  due 
to  general 
declines  in  the  securities  markets  or  client-specific 
these 
issues. 
arrangements  may  be  based  on  our  ability  to  cross-
sell  additional  services  to  these  clients,  and  we  may 
be  unable  to  do  so.  In  addition,  such  contracts  may 
permit early termination or reduction in services in the 
event  that  certain  service  levels  are  not  met,  which 
termination or service reduction may result in loss of 
upfront investment in onboarding the client.

the  profitability  of 

In  addition, 

Performance  risk  exists  in  each  contract,  given 
our  dependence  on  successful  conversion  and 
implementation  onto  our  own  operating  platforms  of 
the  service  activities  provided.  Our  failure  to  meet 
specified  service  levels  or  implementation  timelines 
may  also  adversely  affect  our  revenue  from  such 
arrangements,  or  permit  early  termination  of  the 
contracts by the client. If the demand for these types 
of services were to decline, we could see our revenue 
decline.

Our  businesses  may  be  negatively  affected  by 
adverse publicity or other reputational harm.

Our  relationship  with  many  of  our  clients  is 
predicated  on  our  reputation  as  a  fiduciary  and  a 
service provider that adheres to the highest standards 
of  ethics,  service  quality  and  regulatory  compliance, 
as  well  as  a  leading  provider  of  the  products  and 
services we offer. Adverse publicity, regulatory actions 

 State Street Corporation | 49

or  fines,  litigation,  operational  failures,  loss  of  client 
opportunities  or  market  share  or  the  failure  to  meet 
client  expectations  or  fiduciary  or  other  obligations 
could  materially  and  adversely  affect  our  reputation, 
our  ability 
to  attract  and  retain  clients  or  key 
employees or our sources of funding for the same or 
other businesses. For example, over the past decade 
we  have  experienced  adverse  publicity  with  respect 
to  our  indirect  foreign  exchange  trading,  and  this 
adverse  publicity  has  contributed  to  a  shift  of  client 
volume to other foreign exchange execution methods. 
Similarly,  governmental  actions  and  reputational 
issues  in  our  transition  management  business  in  the 
U.K.  have  adversely  affected  our 
transition 
management  revenue  and,  with  criminal  convictions 
or  guilty  pleas  of  three  of  our  former  employees  in 
2018  and  the  deferred  prosecution  agreement  we 
entered  into  with  the  DOJ  in  early  2017  and  the 
related  SEC  settlement,  these  effects  have  the 
potential  to  continue.  The  client  invoicing  matter  we 
announced  in  late  2015  has  had  similar  effects.  For 
additional  information  about  these  matters,  see  the 
risk 
factor  "Our  businesses  may  be  adversely 
affected by government enforcement and litigation."

Preserving  and  enhancing  our  reputation  also 
depends  on  maintaining  systems,  procedures  and 
controls  that  address  known  risks  and  regulatory 
requirements,  as  well  as  our  ability  to  timely  identify, 
understand  and  mitigate  additional  risks  that  arise 
due 
the 
marketplaces  in  which  we  operate,  the  regulatory 
environment and client expectations.

in  our  businesses  and 

to  changes 

We  may  not  be  able  to  protect  our  intellectual 
property,  and  we  are  subject  to  claims  of  third-
party intellectual property rights.

Our  potential  inability  to  protect  our  intellectual 
property  and  proprietary  technology  effectively  may 
allow  competitors  to  duplicate  our  technology  and 
products  and  may  adversely  affect  our  ability  to 
compete  with  them.  To  the  extent  that  we  do  not 
protect  our  intellectual  property  effectively  through 
patents,  maintaining  trade  secrets  or  other  means  in 
all  of  the  jurisdictions  in  which  we  operate  or  market 
our  products  and  services,  other  parties,  including 
former  employees,  with  knowledge  of  our  intellectual 
property may seek to exploit our intellectual property 
for  their  own  or  others'  advantage.  In  addition,  we 
may infringe on claims of third-party patents, and we 
may  face  intellectual  property  challenges  from  other 
parties,  including    clients  or  service  providers  with 
whom  we  may  engage 
the  development  or 
implementation  of  other  products,  services  or 
solutions  or  to  whose  information  we  may  have 
access for limited permitted purposes but with whom 
we  also  compete.  The  risk  of  such  infringement  is 
“Fintech” 
enhanced 
to  our 
environment,  particularly  with 
development of new products and services containing 

the  current  competitive 
respect 

in 

in 

significant  technology  elements  and  dependencies, 
any  of  which  could  become  the  subject  of  an 
infringement  claim.  We  may  not  be  successful  in 
defending against any such challenges or in obtaining 
licenses  to  avoid  or  resolve  any  intellectual  property 
disputes.  Third-party  intellectual  rights,  valid  or  not, 
may also impede our deployment of the full scope of 
in  all 
our  products  and  service  capabilities 
jurisdictions  in  which  we  operate  or  market  our 
products and services.

risk 

The  quantitative  models  we  use  to  manage  our 
in 
business  may  contain  errors  that  result 
inadequate 
inaccurate 
valuations  or  poor  business  decisions,  and 
lapses  in  disclosure  controls  and  procedures  or 
internal  control  over  financial  reporting  could 
occur, any of which could result in material harm.

assessments, 

We  use  quantitative  models  to  help  manage 
many different aspects of our businesses. As an input 
to  our  overall  assessment  of  capital  adequacy,  we 
use  models  to  measure  the  amount  of  credit  risk, 
market  risk,  operational  risk,  interest  rate  risk  and 
liquidity  risk  we  face.  During  the  preparation  of  our 
consolidated financial statements, we sometimes use 
models  to  measure  the  value  of  asset  and  liability 
positions  for  which  reliable  market  prices  are  not 
available.  We  also  use  models  to  support  many 
different types of business decisions including trading 
activities,  hedging,  asset-and-liability  management 
and  whether 
strategy. 
Weaknesses  in  the  underlying  model,  inadequate 
limitations, 
model  assumptions,  normal  model 
inappropriate  model  use,  weaknesses 
in  model 
implementation  or  poor  data  quality,  could  result  in 
unanticipated  and  adverse  consequences,  including 
material 
loss  and  material  non-compliance  with 
regulatory  requirements  or  expectations.  Because  of 
our  widespread  usage  of  models,  potential 
weaknesses  in  our  MRM  practices  pose  an  ongoing 
risk to us.

change  business 

to 

analyses 

correlations. 

We  also  may  fail  to  accurately  quantify  the 
magnitude  of  the  risks  we  face.  Our  measurement 
rely  on  many  assumptions  and 
methodologies 
historical 
These 
and 
assumptions  may  be  incorrect,  and  the  historical 
correlations on which we rely may not continue to be 
relevant.  Consequently,  the  measurements  that  we 
make  for  regulatory  purposes  may  not  adequately 
capture  or  express  the  true  risk  profiles  of  our 
businesses.  Moreover,  as  businesses  and  markets 
evolve, our measurements may not accurately reflect 
this  evolution.  While  our  risk  measures  may  indicate 
sufficient  capitalization,  they  may  underestimate  the 
level of capital necessary to conduct our businesses.

controls  and 
Additionally,  our  disclosure 
procedures  may  not  be  effective 
in  every 
circumstance,  and,  similarly,  it  is  possible  we  may 

 State Street Corporation | 50

identify  a  material  weakness  or  significant  deficiency 
in  internal  control  over  financial  reporting.  Any  such 
lapses  or  deficiencies  may  materially  and  adversely 
affect  our  business  and  consolidated  results  of 
operations or consolidated financial condition, restrict 
our ability to access the capital markets, require us to 
expend  significant  resources  to  correct  the  lapses  or 
legal 
deficiencies,  expose  us 
regulatory  or 
proceedings,  subject  us 
fines,  penalties  or 
judgments or harm our reputation.

to 
to 

Our  reputation  and  business  prospects  may  be 
damaged if our clients incur substantial losses in 
investment  pools  that  we  sponsor  or  manage  or 
are restricted in redeeming their interests in these 
investment pools.

in 

losses 

including 

investment 

in  collective 
funds,  securities 

We  manage  assets  on  behalf  of  clients  in 
investment 
several 
forms, 
pools,  money  market 
finance 
collateral  pools,  cash  collateral  and  other  cash 
funds.  Our 
products  and  short-term 
management of collective investment pools on behalf 
of  clients  exposes  us 
to  reputational  risk  and 
operational  losses.  If  our  clients  incur  substantial 
receive 
investment 
redemptions  as  in-kind  distributions  rather  than  in 
cash,  or  experience  significant  under-performance 
relative  to  the  market  or  our  competitors'  products, 
our  reputation  could  be  significantly  harmed,  which 
harm  could  significantly  and  adversely  affect  the 
prospects of our associated business units. Because 
we  often 
investment  and  operational 
decisions and actions over multiple investment pools 
to  achieve  scale,  we  face  the  risk  that  losses,  even 
small  losses,  may  have  a  significant  effect  in  the 
aggregate.

implement 

pools, 

these 

Within  our  Investment  Management  business, 
we  manage  investment  pools,  such  as  mutual  funds 
and  collective  investment  funds  that  generally  offer 
our clients the ability to withdraw their investments on 
short  notice,  generally  daily  or  monthly.  This  feature 
requires  that  we  manage  those  pools  in  a  manner 
that takes into account both maximizing the long-term 
return on the investment pool and retaining sufficient 
liquidity 
liquidity 
to  meet  reasonably  anticipated 
importance  of 
requirements  of  our  clients.  The 
maintaining liquidity varies by product type, but it is a 
particularly  important  feature  in  money  market  funds 
and  other  products  designed  to  maintain  a  constant 
net  asset  value  of  $1.00.  In  the  past,  we  have 
imposed  restrictions  on  cash  redemptions  from  the 
agency  lending  collateral  pools,  as  the  per-unit 
market  value  of  those  funds'  assets  had  declined 
below  the  constant  $1.00  the  funds  employ  to  effect 
purchase  and  redemption  transactions.  Both  the 
decline of the funds' net asset value below $1.00 and 
the  imposition  of  restrictions  on  redemptions  had  a 
significant  client,  reputational  and  regulatory  impact 
the  recurrence  of  such  or  similar 
on  us,  and 

circumstances  in  the  future  could  adversely  impact 
our  consolidated  results  of  operations  and  financial 
condition.  We  have  also  in  the  past  continued  to 
redemption  of  units  of 
process  purchase  and 
investment products designed to maintain a constant 
net  asset  value  at  $1.00  although  the  fair  market 
value of the fund’s assets were less than $1.00. If in 
the future we were to continue to process purchases 
and  redemptions  from  such  products  at  $1.00  when 
the fair market value of our collateral pools' assets is 
less  than  $1.00,  we  could  be  exposed  to  significant 
liability.

to  consolidate 

If  higher  than  normal  demands  for  liquidity  from 
our  clients  were  to  occur,  managing  the  liquidity 
requirements of our collective investment pools could 
become more difficult. If such liquidity problems were 
to  recur,  our  relationships  with  our  clients  may  be 
in  certain 
adversely  affected,  and,  we  could, 
circumstances,  be 
the 
required 
investment  pools  into  our  consolidated  statement  of 
condition; levels of redemption activity could increase; 
and  our  consolidated  results  of  operations  and 
business  prospects  could  be  adversely  affected.  In 
addition,  if  a  money  market  fund  that  we  manage 
were  to  have  unexpected  liquidity  demands  from 
investors in the fund that exceeded available liquidity, 
the  fund  could  be  required  to  sell  assets  to  meet 
those  redemption  requirements,  and  selling 
the 
assets held by the fund at a reasonable price, if at all, 
may then be difficult.

Because of the size of the investment pools that 
we  manage,  we  may  not  have  the  financial  ability  or 
regulatory  authority  to  support  the  liquidity  or  other 
demands of our clients. Any decision by us to provide 
financial support to an investment pool to support our 
reputation 
in  circumstances  where  we  are  not 
statutorily  or  contractually  obligated  to  do  so  could 
result  in  the  recognition  of  significant  losses,  could 
adversely  affect  the  regulatory  view  of  our  capital 
levels or plans and could, in some cases, require us 
into  our 
to  consolidate 
consolidated statement of condition. Any failure of the 
pools 
to  meet  redemption  requests,  or  under- 
performance  of  our  pools  relative  to  similar  products 
offered  by  our  competitors,  could  harm  our  business 
and our reputation.

investment  pools 

the 

incur 

losses  arising 

from  our 
We  may 
investments 
investment  funds, 
which  could  be  material  to  our  consolidated 
results of operations in the periods incurred.

in  sponsored 

In  the  normal  course  of  business,  we  manage 
various types of sponsored investment funds through 
State Street Global Advisors. The services we provide 
to 
funds  generate 
management  fee  revenue,  as  well  as  servicing  fees 
from  our  other  businesses.  From  time  to  time,  we 
may  invest  in  the  funds,  which  we  refer  to  as  seed 

these  sponsored 

investment 

 State Street Corporation | 51

for 

funds 

in  order 

capital, 
to  establish  a 
the 
performance  history  for  newly  launched  strategies. 
These  funds  may  meet  the  definition  of  variable 
interest  entities,  as  defined  by  U.S.  GAAP,  and  if  we 
are  deemed  to  be  the  primary  beneficiary  of  these 
funds, we may be required to consolidate these funds 
in  our  consolidated  financial  statements  under  U.S. 
investment 
GAAP.  The 
company  accounting  rules  which  prescribe  fair  value 
for  the  underlying  investment  securities  held  by  the 
funds.

follow  specialized 

funds 

from 

realize  over 

In the aggregate, we expect any financial losses 
that  we 
these  seed 
time 
investments  to  be  limited  to  the  actual  amount 
invested  in  the  consolidated  fund.  However,  in  the 
event of a fund wind-down, gross gains and losses of 
the  fund  may  be  recognized  for  financial  accounting 
purposes in different periods during the time the fund 
is  consolidated  but  not  wholly  owned.  Although  we 
expect  the  actual  economic  loss  to  be  limited  to  the 
amount invested, our losses in any period for financial 
accounting  purposes  could  exceed  the  value  of  our 
economic interests in the fund and could exceed the 
value of our initial seed capital investment.

In instances where we are not deemed to be the 
primary beneficiary of the sponsored investment fund, 
we  do  not  include  the  funds  in  our  consolidated 
financial statements. Our risk of loss associated with 
investment  in  these  unconsolidated  funds  primarily 
represents  our  seed  capital  investment,  which  could 
become  realized  as  a  result  of  poor  investment 
performance.  However,  the  amount  of  loss  we  may 
recognize  during  any  period  would  be  limited  to  the 
carrying amount of our investment.

Climate  change  may  increase  the  frequency  and 
severity  of  major  weather  events  and  could 
adversely affect our business operations. 

Our  businesses  and  the  activities  of  our  clients, 
business  partners  and  the  financial  infrastructure  on 
which  we  and  they  rely  could  be  adversely  affected 
by major weather events or other disruptions caused 
by  climate  change  affecting  the  regions,  countries 
and locations in which we or they have operations or 
other interests. Potential events or disruptions of this 
nature  include  significant  rainfall,  flooding,  increased 
frequency or intensity of wildfires, prolonged drought, 
rising sea levels and rising heat index. These events 
or disruptions, alone or in combination, also have the 
infrastructure  and 
potential 
response  capabilities  with  respect  to  other  weather 
events,  such  as  hurricanes  and  other  storms.  The 
occurrence  of  any  one  or  more  of  these  events  may 
negatively affect our or our clients’, business partners’ 
facilities, 
or 
operations or personnel or may otherwise disrupt our 
or  their  business  activities,  including  our  or  their 
provision of products and services or the value of our 
or  their  portfolio  investments,  perhaps  materially.  
These  consequences,  including  a  material  reduction 

infrastructure  providers’ 

to  strain  or  deplete 

financial 

in  asset  values  affecting  the  levels  of  our  AUC/A  or 
AUM,  could  materially  adversely  affect  our  results  of 
operations. 
In  addition,  climate  change-related 
legislative  and  regulatory  initiatives  may  result  in 
operational  changes  and  expenditures  that  could 
adversely  affect  us.  Our  reputation  may  also  be 
damaged  if  we  do  not,  or  are  perceived  not  to, 
effectively  prepare  for  the  potential  business  and 
operational risks associated with climate change. 

We  may  incur  losses  as  a  result  of  unforeseen 
events 
terrorist  attacks,  natural 
disasters,  the  emergence  of  a  new  pandemic  or 
acts of embezzlement.

including 

Acts  of 

terrorism,  natural  disasters  or 

the 
emergence  of  a  new  pandemic  could  significantly 
affect  our  business.  We  have  instituted  disaster 
recovery  and  continuity  plans  to  address  risks  from 
terrorism,  natural  disasters  and  pandemic;  however, 
anticipating  or  addressing  all  potential  contingencies 
is  not  possible  for  events  of  this  nature.  Acts  of 
terrorism, either targeted or broad in scope, or natural 
disasters  could  damage  our  physical  facilities,  harm 
our  employees  and  disrupt  our  operations.  A 
pandemic,  or  concern  about  a  possible  pandemic, 
could  lead  to  operational  difficulties  and  impair  our 
ability  to  manage  our  business.  Acts  of  terrorism, 
natural  disasters  and  pandemics  could  also 
negatively  affect  our  clients,  counterparties  and 
service  providers,  as  well  as  result  in  disruptions  in 
general economic activity and the financial markets.

 State Street Corporation | 52

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2.  PROPERTIES

Our headquarters is located at State Street Financial Center, One Lincoln Street, Boston, Massachusetts, a 36-
story  leased  office  building.  Various  divisions  of  our  two  lines  of  business,  as  well  as  support  functions,  occupy 
space in this building. We occupy two buildings located in Quincy, Massachusetts, one of which we own and one of 
which  we  lease,  along  with  the  Channel  Center,  another  leased  office  building  located  in  Boston,  all  of  which 
function as our principal facilities.

We occupy a total of approximately 6.5 million square feet of office space and related facilities worldwide, of 
which approximately 5.5 million square feet are leased. The following table provides information on certain of our 
office space and related facilities:

Principal Properties(1)

U.S. and Canada:

State Street Financial Center

Channel Center

District Avenue

Heritage Drive 

John Adams Building

Grafton Data Center

Westborough Data Center

Summer Street

Pennsylvania Avenue

Adelaide Street East 

Europe, Middle East and Africa:

Churchill Place 

Sir John Rogerson's Quay

Via Ferrante Aporti

Kirchberg 

Titanium Tower 

BIG

CBK

Asia Pacific:

San Dun

Tian Tang

Ecoworld 6B

Ecoworld 7

Knowledge City Salarpuria

City

Boston

Boston

Burlington

Quincy

Quincy

Grafton

Westborough

Stamford

Kansas City

Toronto

London

Dublin

Milan

State/
Country

MA

MA

MA

MA

MA

MA

MA

CT

MO

Canada

England

Ireland

Italy

Luxembourg

Luxembourg

Gdansk

Krakow

Krakow

Hangzhou

Hangzhou

Bangalore

Bangalore

Hyderabad

Poland

Poland

Poland

China

China

India

India

India

Owned/
Leased

Leased

Leased

Leased

Leased

Owned

Owned

Owned

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

Leased

(1) We lease other properties in the above regions which consists of 41 locations in the U.S. and Canada, 29 locations in Europe, Middle East and Africa (EMEA) and 
38 locations in Asia Pacific.

ITEM 3. LEGAL PROCEEDINGS

The  information  required  by  this  Item  is  provided  under  "Legal  and  Regulatory  Matters"  in  Note  13  to  the 

consolidated financial statements in this Form 10-K, and is incorporated herein by reference.

ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable.

 State Street Corporation | 53

INFORMATION ABOUT OUR EXECUTIVE OFFICERS 

The  following  table  presents  certain  information  with  respect  to  each  of  our  executive  officers  as  of 

February 19, 2021.

Name

Ronald P. O'Hanley
Eric W. Aboaf
Ian W. Appleyard
Francisco Aristeguieta
Andrew J. Erickson
Kathryn M. Horgan
Andrew P. Kuritzkes
Louis D. Maiuri
David C. Phelan
Michael L. Richards
Cyrus Taraporevala

Age
Position
64 Chairman, President and Chief Executive Officer 
56
56
55
51
55
60
56
63
62
54

Executive Vice President and Chief Financial Officer
Executive Vice President, Global Controller and Chief Accounting Officer
Executive Vice President and Chief Executive Officer of State Street Institutional Services
Executive Vice President, Chief Productivity Officer and Head of International
Executive Vice President and Chief Human Resources and Citizenship Officer
Executive Vice President and Chief Risk Officer
Executive Vice President and Chief Operating Officer
Executive Vice President, General Counsel and Secretary
Executive Vice President and Chief Administrative Officer
President and Chief Executive Officer, State Street Global Advisors

All executive officers are appointed by the Board 
of  Directors  and  hold  office  at  the  discretion  of  the 
Board. No family relationships exist among any of our 
directors and executive officers.

Mr.  O'Hanley  joined  State  Street  in  April  2015 
and  since  January  1,  2019    has  served  as  the 
President  and  Chief  Executive  Officer.  He  was 
appointed Chairman of the Board effective January 1, 
2020.  Prior  to  this  role  Mr.  O'Hanley  served  as 
President and Chief Operating Officer from November 
to  December  2018  and  served  as  Vice 
2017 
Chairman  from  January  1,  2017  to  November  2017. 
the  Chief  Executive  Officer  and 
He  served  as 
President  of  State  Street  Global  Advisors, 
the 
investment  management  arm  of  State  Street 
Corporation, from April 2015 to November 2017. Prior 
to joining State Street, Mr. O'Hanley was president of 
Asset Management & Corporate Services for Fidelity 
Investments,  a  financial  and  mutual  fund  services 
corporation, from 2010 to February 2014. From 1997 
to  2010,  Mr.  O'Hanley  served  in  various  positions  at 
Bank  of  New  York  Mellon,  a  global  banking  and 
financial  services  corporation,  serving  as  president 
and chief executive officer of BNY Asset Management 
in Boston from 2007 to 2010.

Mr. Aboaf joined State Street in December 2016 
as  Executive  Vice  President  and  has  served  as 
Executive  Vice  President  and  Chief  Financial  Officer 
since February 2017. Prior to joining State Street, Mr. 
Aboaf  served  as  chief  financial  officer  of  Citizens 
financial  services  and  retail 
Financial  Group,  a 
banking firm, from April 2015 to December 2016, with 
responsibility  for  all  finance  functions  and  corporate 
development. From 2003 to March 2015, he served in 
several senior management positions for Citigroup, a 
global  investment  banking  and  financial  services 
corporation,  including  as  global  treasurer  and  as  the 
chief  financial  officer  of  the  institutional  client  group, 
which included the custody business.

Mr.  Appleyard  joined  State  Street  in  May  2018 
as  Executive  Vice  President,  Global  Controller  and 
Chief Accounting Officer. Prior to joining State Street, 
Mr. Appleyard  served  as  managing  director  in  group 
finance  for  Credit  Suisse,  a  provider  of  financial 
services,  from  May  2013  to  April  2018  and  held 
several  senior  management  positions  with  Credit 
Suisse  after  joining  in  September  2008.  Prior  to 
Credit  Suisse,  Mr. Appleyard  held  senior  positions  at 
HSBC and JPMorgan.

Mr. Aristeguieta joined State Street in July 2019 
and  since  June  2020  has  served  as  Chief  Executive 
Officer  of  State  Street  Institutional  Services.  Prior  to 
this  role,  he  served  as  Executive  Vice  President  and 
Chief Executive Officer of International Business from 
July 2019 to June 2020. Prior to joining State Street, 
Mr.  Aristeguieta  was  Chief  Executive  Officer  of 
Citigroup  Asia,  an  international  investment  banking 
and  financial  services  provider,  from  June  2015  to 
June  2019.  Prior  to  that  role,  he  served  as  Chief 
Executive  Officer  of  Citigroup  Latin  America  from 
January  2013  to  June  2015  and  before  that  he  led 
in  Latin 
Citigroup’s  Transaction  Services  Group 
America  encompassing  securities  servicing,  trade 
and cash management, and served as vice chairman 
of Banco de Chile.

Mr.  Erickson  joined  State  Street  in  April  1991 
and  since  June  2020  has  served  as  Executive  Vice 
President,  Chief  Productivity  Officer  and  head  of 
State Street's International business. Prior to this role, 
he  served  as  Executive  Vice  President  and  head  of 
the Global Services business from November 2017 to 
June 2020. Prior to this role and commencing in June 
2016,  he  served  as  Executive  Vice  President  and 
head  of 
the 
Investment  Services  business 
Americas.  Prior  to  that  role,  Mr.  Erickson  was  the 
head  of  the  Global  Services  business  in Asia  Pacific 
from  April  2014  to  June  2016  and  prior  to  that  was 
head  of  North Asia  for  Global  Services  from  2010  to  
April  2014.  Mr.  Erickson  has  also  held  several  other 

in 

 State Street Corporation | 54

positions within State Street during his over 25 years 
with State Street.

their  Banking  Capital  Markets  practice  in  the  United 
States.

Ms. Horgan joined State Street in April 2009 and 
has  served  as  Executive  Vice  President  and  Chief 
Human  Resources  and  Citizenship  Officer  since 
March  2017.  Prior  to  this  role,  she  served  as  Chief 
Operating  Officer  for  State  Street's  Global  Human 
Resources  division  from  2011  to  March  2017  and 
since  2012  has  served  as  an  Executive  Vice 
President.  Prior  to  2011,  Ms.  Horgan  served  as  the 
Senior Vice President of Human Resources for State 
Street  Global  Advisors.  Before  joining  State  Street, 
Ms.  Horgan  was  the  Executive  Vice  President  of 
human resources for Old Mutual Asset Management, 
a 
asset 
management company, from 2006 to 2009.

diversified  multi-boutique 

global, 

Mr.  Kuritzkes  joined  State  Street  in  2010  as 
Executive Vice President and Chief Risk Officer. Prior 
to joining State Street, Mr. Kuritzkes was a partner at 
Oliver,  Wyman  &  Company,  an 
international 
management consulting firm, and led the firm’s Public 
Policy  practice  in  North  America.  He  joined  Oliver, 
Wyman  &  Company  in  1988,  was  a  managing 
director in the firm’s London office from 1993 to 1997, 
and  served  as  vice  chairman  of  Oliver,  Wyman  & 
Company  globally 
firm’s 
acquisition by MMC in 2003. From 1986 to 1988, he 
worked  as  an  economist  and  lawyer  for  the  Federal 
Reserve Bank of New York.

from  2000  until 

the 

Mr.  Maiuri  joined  State  Street  in  October  2013 
and  since  February  2019  has  served  as  Executive 
Vice  President  and  Chief  Operating  Officer.  Prior  to 
this  role,  Mr.  Maiuri  served  as  Executive  Vice 
President  and  head  of  State  Street  Global  Markets 
from June 2016 to February 2019 and head of State 
Street  Global  Exchange  from  July  2015  to  January 
2017.  From  2013  to  July  2015,  he  led  State  Street's 
Securities  Finance  division.  Before  joining  State 
Street, Mr. Maiuri served as executive vice president 
and  deputy  chief  executive  officer  of  asset  servicing 
at  BNY  Mellon,  a  global  banking  and  financial 
services corporation, from 2009 to 2013.

Mr.  Phelan  joined  State  Street  in  2006  as 
Executive  Vice  President  and  General  Counsel.  In 
responsibilities  were 
July  2020,  Mr.  Phelan’s 
expanded to include State Street’s regulatory, security 
and  corporate  administration  functions  globally.  He 
also  serves  as  State  Street’s  Corporate  Secretary. 
Prior  to  joining  State  Street,  Mr.  Phelan  served  as  a 
senior  partner  at  Wilmer  Cutler  Pickering  Hale  and 
Dorr LLP from 1993 to 2006. 

Mr.  Richards  joined  State  Street  in  June  2014 
and  since  April  2020  has  served  as  Executive  Vice 
President  and  Chief  Administrative  Officer.  Prior  to 
that role, he served as Executive Vice President and 
General Auditor from June 2014 to April 2020. Prior to 
joining  State  Street,  Mr.  Richards  was  a  partner  at 
Ernst  &  Young  and  was  responsible  for  managing 

Mr.  Taraporevala  joined  State  Street  in  April 
2016  and  since  November  2017  has  served  as 
President and Chief Executive Officer of State Street 
Global  Advisors.  He 
joined  State  Street  Global 
Advisors  as  Executive  Vice  President  and  Global 
Head of Product and Marketing. Prior to joining State 
Street  Global  Advisors,  Mr.  Taraporevala  was  the 
head of Retail Managed Accounts and Life Insurance 
&  Annuities  for  Fidelity  Investments  from  2012  to 
October  2015.  Prior  to  that,  Mr.  Taraporevala  held 
senior 
roles  at  BNY  Mellon  Asset 
Management,  including  executive  director  of  North 
American distribution.

leadership 

PART II

ITEM 5.   MARKET  FOR  REGISTRANT’S  COMMON 
EQUITY,  RELATED  STOCKHOLDER  MATTERS 
EQUITY 
AND 
SECURITIES

PURCHASES  OF 

ISSUER 

MARKET FOR REGISTRANT'S COMMON EQUITY

Our  common  stock  is  listed  on  the  New  York 
Stock  Exchange  under  the  ticker  symbol  STT. There 
were 2,295 shareholders of record as of January 31, 
2021.

In  June  2019,  our  Board  approved  a  common 
stock  purchase  program  authorizing  the  purchase  of 
up  to  $2.0  billion  of  our  common  stock  from  July  1, 
2019 through June 30, 2020 (the 2019 Program). On 
March  16,  2020,  we,  along  with  the  other  U.S.  G-
SIBs,  suspended  common  share  repurchases  and 
maintained this suspension through the fourth quarter 
of 2020 in response to the COVID-19 pandemic. This 
suspension  was  consistent  with  limitations  imposed 
by  the  Federal  Reserve  beginning  in  the  second 
quarter of 2020. As a result, we had no repurchases 
of  our  common  stock  in  the  second,  third  or  fourth 
quarters  of  2020.  In  December  2020,    the  Federal 
Reserve  issued  results  of  the  2020  resubmission 
stress  tests  and  authorized  us  to  continue  to  pay 
common  stock  dividends  at  current  levels  and  to 
resume  repurchasing  common  shares  in  the  first 
limitations 
quarter  of  2021,  subject 
(together  with  common  stock  dividends)  based 
primarily  on  average  2020  quarterly  net  income.  In 
January  2021,  our  Board  authorized  a  share 
repurchase  program  for  the  purchase  of  up  to 
$475 million of our common stock through March 31, 
2021.  Stock  purchases  may  be  made  using  various 
types  of  mechanisms, 
including  open  market 
purchases  or  transactions  off  market,  and  may  be 
made  under  Rule  10b5-1  trading  programs.  The 
timing  of  stock  purchases,  types  of  transactions  and 
number  of  shares  purchased  will  depend  on  several 
including  market  conditions,  our  capital 
factors, 
position,  our  financial  performance  and  investment 

to  certain 

 State Street Corporation | 55

opportunities.  Our  common  stock  purchase  program 
does  not  have  specific  price  targets  and  may  be 
suspended  at  any  time.  We  may  employ  third-party 
broker/dealers to acquire shares on the open market 
in  connection  with  our  common  stock  purchase 
programs.  The  common  stock  purchase  program 
does  not  have  specific  price  targets  and  may  be 
suspended at any time.

Additional information about our common stock, 
including  Board  authorization  with 
to 
purchases  by  us  of  our  common  stock,  is  provided 
in  our 
under  "Capital" 
Management's  Discussion  and Analysis  and  in  Note 
15  to  the  consolidated  financial  statements  in  this 
Form 10-K, and is incorporated herein by reference.

in  “Financial  Condition” 

respect 

RELATED STOCKHOLDER MATTERS

As  a  bank  holding  company,  our  Parent 
Company  is  a  legal  entity  separate  and  distinct  from 
its  principal  banking  subsidiary,  State  Street  Bank, 
and  its  non-banking  subsidiaries.  The  right  of  the 
Parent  Company  to  participate  as  a  shareholder  in 
any  distribution  of  assets  of  State  Street  Bank  upon 
its  liquidation,  reorganization  or  otherwise  is  subject 
to  the  prior  claims  by  creditors  of  State  Street  Bank, 
including obligations for federal funds purchased and 
securities  sold  under  repurchase  agreements  and 
deposit liabilities. 

to 

the  provisions  of 

Payment  of  dividends  by  State  Street  Bank  is 
subject 
the  Massachusetts 
banking  law,  which  provide  that  State  Street  Bank's 
Board  of  Directors  may  declare,  from  State  Street 
Bank's "net profits," as defined below, cash dividends 
annually,  semi-annually  or  quarterly  (but  not  more 
frequently)  and  can  declare  non-cash  dividends  at 
any  time.  Under  Massachusetts  banking  law,  for 
the  amount  of  cash 
purposes  of  determining 
dividends that are payable by State Street Bank, “net 
profits”  is  defined  as  an  amount  equal  to  the 
remainder of all earnings from current operations plus 
actual recoveries on loans and investments and other 
assets,  after  deducting  from  the  total  thereof  all 
current  operating  expenses,  actual  losses,  accrued 
dividends  on  preferred  stock,  if  any,  and  all  federal 
and state taxes.

No dividends may be  declared, credited  or paid 
so  long  as  there  is  any  impairment  of  State  Street 
Bank's  capital  stock.  The  approval  of 
the 
Massachusetts  Commissioner  of  Banks  is  required  if 
the  total  of  all  dividends  declared  by  State  Street 
Bank  in  any  calendar  year  would  exceed  the  total  of 
its net profits for that year combined with its retained 
net  profits  for  the  preceding  two  years,  less  any 
required  transfer  to  surplus  or  to  a  fund  for  the 
retirement of any preferred stock.

Under  Federal  Reserve 

the 
approval  of  the  Federal  Reserve  would  be  required 
for  the  payment  of  dividends  by  State  Street  Bank  if 

regulations, 

two  calendar  years.  For 

the  total  amount  of  all  dividends  declared  by  State 
Street  Bank  in  any  calendar  year,  including  any 
proposed  dividend,  would  exceed  the  total  of  its  net 
income  for  such  calendar  year  as  reported  in  State 
Street Bank's Consolidated Reports of Condition and 
Income for a Bank with Domestic and Foreign Offices 
Only - FFIEC 031, commonly referred to as the “Call 
Report,”  as  submitted  through  the  Federal  Financial 
Institutions  Examination  Council  and  provided  to  the 
Federal  Reserve,  plus  its  “retained  net  income”  for 
the  preceding 
these 
purposes,  “retained  net  income,”  as  of  any  date  of 
determination, is defined as an amount equal to State 
Street  Bank's  net  income  (as  reported  in  its  Call 
Reports  for  the  calendar  year  in  which  retained  net 
income  is  being  determined)  less  any  dividends 
declared during such year. In determining the amount 
of dividends that are payable, the total of State Street 
Bank's  net  income  for  the  current  year  and  its 
retained  net  income  for  the  preceding  two  calendar 
years  is  reduced  by  any  net  losses  incurred  in  the 
current  or  preceding  two-year  period  and  by  any 
required  transfers  to  surplus  or  to  a  fund  for  the 
retirement of preferred stock. 

Prior  Federal  Reserve  approval  also  must  be 
obtained  if  a  proposed  dividend  would  exceed  State 
Street  Bank's  “undivided  profits”  (retained  earnings) 
as reported in its Call Reports. State Street Bank may 
include  in  its  undivided  profits  amounts  contained  in 
its surplus account, if the amounts reflect transfers of 
undivided  profits  made  in  prior  periods  and  if  the 
Federal  Reserve's  approval  for  the  transfer  back  to 
undivided profits has been obtained. 

Under  the  PCA  provisions  adopted  pursuant  to 
the FDIC Improvement Act of 1991, State Street Bank 
may not pay a dividend when it is deemed, under the 
PCA framework, to be under-capitalized, or when the 
payment  of  the  dividend  would  cause  State  Street 
Bank  to  be  under-capitalized.  If  State  Street  Bank  is 
under-capitalized for purposes of the PCA framework, 
it  must  cease  paying  dividends  for  so  long  as  it  is 
deemed to be under-capitalized. Once earnings have 
begun  to  improve  and  an  adequate  capital  position 
has been restored, dividend payments may resume in 
accordance with federal and state statutory limitations 
and guidelines. 

 State Street Corporation | 56

Currently,  any  payment  of  future  common  stock  dividends  by  our  Parent  Company  to  its  shareholders  is 
subject to the review of our capital plan by the Federal Reserve in connection with its CCAR process. Information 
about  dividends  declared  by  our  Parent  Company  and  dividends  from  our  subsidiary  banks  is  provided  under 
"Capital" in “Financial Condition” in our Management's Discussion and Analysis, and in Note 15 to the consolidated 
financial statements in this Form 10-K, and is incorporated herein by reference. Future dividend payments of State 
Street  Bank  and  our  non-banking  subsidiaries  cannot  be  determined  at  this  time.  In  addition,  refer  to  “Capital 
Planning, Stress Tests and Dividends” in "Supervision and Regulation" in Business in this Form 10-K and the risk 
factor  “Our  business  and  capital-related  activities,  including  our  ability  to  return  capital  to  shareholders  and 
repurchase  our  capital  stock,  may  be  adversely  affected  by  our  implementation  of  regulatory  capital  and  liquidity 
standards  that  we  must  meet  or  in  the  event  our  capital  plan  or  post-stress  capital  ratios  are  determined  to  be 
insufficient as a result of regulatory capital stress testing” in Risk Factors in this Form 10-K.

Information  about  our  equity  compensation  plans  is  in  Security  Ownership  of  Certain  Beneficial  Owners  and 
Management and Related Stockholder Matters, and in Note 18 to the consolidated financial statements in this Form 
10-K, and is incorporated herein by reference.

SHAREHOLDER RETURN PERFORMANCE PRESENTATION

The  graph  presented  below  compares  the  cumulative  total  shareholder  return  on  our  common  stock  to  the 
cumulative  total  return  of  the  S&P  500  Index,  the  S&P  Financial  Index  and  the  KBW  Bank  Index  over  a  five-year 
period. The cumulative total shareholder return assumes the investment of $100 in our common stock and in each 
index on December 31, 2015. It also assumes reinvestment of common stock dividends.

The S&P Financial Index is a publicly available, capitalization-weighted index, comprised of 65 of the Standard 
& Poor’s 500 companies, representing 25 diversified financial services companies, 22 insurance companies and 18 
banking  companies.  The  KBW  Bank  Index  is  a  modified  cap-weighted  index  consisting  of  24  exchange-listed 
stocks, representing national money center banks and leading regional institutions.

State Street Corporation
S&P 500 Index
S&P Financial Index
KBW Bank Index

2015

2016

2017

2018

2019

2020

$ 

100  $ 
100 
100 
100 

120  $ 
112 
123 
129 

153  $ 
136 
150 
152 

101  $ 
130 
130 
125 

131  $ 
171 
172 
171 

124 
203 
169 
153 

 State Street Corporation | 57

Year EndedTotal Shareholder Return ($)Comparison of Five-Year Cumulative Total Shareholder ReturnState Street CorporationS&P 500 IndexS&P Financial IndexKBW Bank Index20152016201720182019202075100125150175200225250275 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6.

 SELECTED FINANCIAL DATA

(Dollars in millions, except per share amounts or where 
otherwise noted)

YEARS ENDED DECEMBER 31:

2020(1)

2019(1)

2018(1)

2017

2016

Total fee revenue

Net interest income

Total other income

Total revenue

Provision for credit losses(2)

Total expenses

Income before income tax expense

Income tax expense (benefit)

Net income from non-controlling interest

Net income

Adjustments to net income(3)

$ 

9,499 

$ 

9,147 

$ 

9,454 

$ 

9,001 

$ 

8,200 

2,200 

4 

2,566 

43 

2,671 

6 

2,304 

(39) 

2,084 

7 

11,703 

11,756 

12,131 

11,266 

10,291 

88 

8,716 

2,899 

479 

— 

10 

9,034 

2,712 

470 

— 

15 

9,015 

3,101 

508 

— 

2 

8,269 

2,995 

839 

— 

10 

8,077 

2,204 

67 

1 

$ 

2,420 

$ 

2,242 

$ 

2,593 

$ 

2,156 

$ 

2,138 

(163) 

(233) 

(189) 

(184) 

(175) 

Net income available to common shareholders

$ 

2,257 

$ 

2,009 

$ 

2,404 

$ 

1,972 

$ 

1,963 

PER COMMON SHARE:

Earnings per common share:

Basic

Diluted

Cash dividends declared

$ 

$ 

6.40 

6.32 

2.08 

5.43 

5.38 

1.98 

$ 

$ 

6.46 

6.39 

1.78 

5.26 

5.19 

1.60 

$ 

5.01 

4.96 

1.44 

Closing market price (at year end)

72.78 

79.10 

63.07 

97.61 

77.72 

AS OF DECEMBER 31:

Investment securities

Average total interest-earning assets

Total assets

Deposits

Long-term debt

Total shareholders' equity

Assets under custody and/or administration (in billions)

Assets under management (in billions)

Number of employees

RATIOS:

$  111,276 

$ 

95,597 

$ 

87,062 

$ 

97,579 

$ 

97,167 

228,874 

314,706 

239,798 

13,805 

26,200 

38,791 

3,467 

39,439 

181,891 

245,610 

181,872 

12,509 

24,431 

34,358 

3,116 

39,103 

185,637 

244,596 

180,360 

11,093 

24,737 

31,620 

2,511 

40,142 

191,235 

238,392 

184,896 

11,620 

22,270 

33,119 

2,782 

36,643 

199,184 

242,689 

187,163 

11,430 

21,193 

28,771 

2,468 

33,783 

Return on average common shareholders' equity

 10.0 %

 9.4 %

 12.1 %

 10.5 %

 10.4 %

Return on average assets

Common dividend payout

Average common equity to average total assets

Net interest margin, fully taxable-equivalent basis

Common equity tier 1 ratio(4)

Tier 1 capital ratio(4)

Total capital ratio(4)

Tier 1 leverage ratio(5)

Supplementary leverage ratio(6)

 0.9 

 32.9 

 8.3 

 0.97 

 12.3 

 14.4 

 15.3 

 6.4 

 8.1 

 1.0 

 36.8 

 9.6 

 1.42 

 11.7 

 14.5 

 15.6 

 6.9 

 6.1 

 1.2 

 27.6 

 8.9 

 1.47 

 11.7 

 15.5 

 16.3 

 7.2 

 6.3 

 1.0 

 30.2 

 8.6 

 1.29 

 11.9 

 15.0 

 16.0 

 7.3 

 6.5 

 0.9 

 28.5 

 8.2 

 1.13 

 11.6 

 14.7 

 16.0 

 6.5 

 5.9 

(1) CRD was acquired on October 1, 2018. 2018 includes results of CRD for one quarter. 2019 and 2020 include results of CRD for a full year. Additional information about CRD 
is included in our Management's Discussion and Analysis.
(2) We adopted ASU 2016-13, Financial Instruments-Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments, on January 1, 2020. Please refer to Note 
1 to the consolidated financial statements in this Form 10-K for additional information.
(3) Amounts represent preferred stock dividends and the allocation of earnings to participating securities using the two-class method. 
(4) The capital ratios presented are calculated in conformity with the applicable regulatory guidance in effect as of each period end. The reportable ratios represent the lower of 
each of the risk-based capital ratios under both the standardized approach and the advanced approaches. Refer to Note 16 to the consolidated financial statements in this Form 
10-K.
(5) The Tier 1 leverage ratio was calculated in conformity with the Basel III rule.
(6) The SLR was calculated using the tier 1 capital as calculated under the SLR provisions of the Basel III rule.

 State Street Corporation | 58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

ITEM  7.    MANAGEMENT’S  DISCUSSION  AND 
ANALYSIS  OF  FINANCIAL  CONDITION  AND 
RESULTS OF OPERATIONS

GENERAL

As of December 31, 2020, we had consolidated 
total  assets  of  $314.71  billion,  consolidated  total 
deposits  of  $239.80  billion,  consolidated 
total 
shareholders' equity of $26.20 billion and over 39,000 
employees. We operate in more than 100 geographic 
markets  worldwide, 
the  U.S.,  Canada, 
including 
Europe, the Middle East and Asia.

Our  operations  are  organized  into  two  lines  of 
business, 
Investment 
Investment  Servicing  and 
Management,  which  are  defined  based  on  products 
and services provided.

funds  and  other 

for 
Investment  Servicing  provides  services 
institutional  clients,  including  mutual  funds,  collective 
investment  pools, 
investment 
corporate  and  public  retirement  plans,  insurance 
companies,  investment  managers,  foundations  and 
endowments  worldwide.  Products  include:  custody; 
product  accounting;  daily  pricing  and  administration; 
master trust and master custody; depotbank services 
(a fund oversight role created by non-U.S. regulation); 
record-keeping; 
foreign 
exchange,  brokerage  and  other  trading  services; 
securities  finance  and  enhanced  custody  products; 
deposit and short-term investment facilities; loans and 
lease  financing;  investment  manager  and  alternative 
investment  manager 
outsourcing; 
performance,  risk  and  compliance  analytics;  and 
financial  data  management  to  support  institutional 
investors.

cash  management; 

operations 

is  designed 

technology  offering  which 

Included  within  our  Investment  Servicing  line  of 
business is CRD, which we acquired in October 2018. 
The  Charles  River  Investment  Management  solution 
is  a 
to 
automate  and  simplify  the  institutional  investment 
process  across  asset  classes, 
from  portfolio 
management  and  risk  analytics  through  trading  and 
post-trade settlement, with integrated compliance and 
managed  data  throughout.  With  the  acquisition  of 
CRD,  we  took  the  first  step  in  building  our  front-to-
back  platform,  State  Street  Alpha.  Today  our  State 
Street 
portfolio 
management,  trading  and  execution,  advanced  data 
aggregation,  analytics  and  compliance  tools,  and 
industry  platforms  and 
integration  with  other 
providers. 

combines 

platform 

Alpha 

Investment  Management,  through  State  Street 
Global  Advisors,  provides  a  broad 
range  of 
investment  management  strategies  and  products  for 
our  clients.  Our  investment  management  strategies 
and  products  span  the  risk/reward  spectrum  for 
equity,  fixed  income  and  cash  assets,  including  core 
and enhanced indexing, multi-asset strategies, active 
quantitative  and  fundamental  active  capabilities  and 

investment  strategies.  Our  AUM 

alternative 
is 
currently  primarily  weighted  to  indexed  strategies.  In 
addition,  we  provide  a  breadth  of  services  and 
solutions, 
including  environmental,  social  and 
governance  investing,  defined  benefit  and  defined 
contribution  and  Global  Fiduciary  Solutions  (formerly 
Outsourced  Chief  Investment  Officer).  State  Street 
Global Advisors is also a provider of ETFs, including 
the  SPDR®  ETF  brand.  While  management  fees  are 
primarily  determined  by  the  values  of  AUM  and  the 
investment  strategies  employed,  management  fees 
reflect other factors as well, including the benchmarks 
specified  in  the  respective  management  agreements 
related to performance fees.

For  financial  and  other  information  about  our 
lines  of  business, 
“Line  of  Business 
to 
Information”  in  this  Management's  Discussion  and 
Analysis  and  Note  24  to  the  consolidated  financial 
statements in this Form 10-K.

refer 

This  Management's  Discussion  and  Analysis 
should  be  read  in  conjunction  with  the  consolidated 
financial  statements  and  accompanying  notes  to 
consolidated  financial  statements  in  this  Form  10-K. 
Certain previously reported amounts presented in this 
Form  10-K  have  been  reclassified  to  conform  to 
current-period presentation.

our 

We 

prepare 

consolidated 

financial 
statements 
in  conformity  with  U.S.  GAAP.  The 
preparation of financial statements in conformity with 
U.S. GAAP requires management to make estimates 
its  application  of  certain 
and  assumptions 
accounting policies that materially affect the reported 
amounts  of  assets,  liabilities,  equity,  revenue  and 
expenses.

in 

The  significant  accounting  policies  that  require 
us  to  make  judgments,  estimates  and  assumptions 
that are difficult, subjective or complex about matters 
that  are  uncertain  and  may  change  in  subsequent 
periods include:

• accounting 

for 

fair 

value 

measurements;

• allowance for credit losses;

•

impairment  of  goodwill  and  other 

intangible assets; and
contingencies.

•

These significant accounting policies require the 
most  subjective  or  complex 
judgments,  and 
underlying  estimates  and  assumptions  could  be 
subject  to  revision  as  new  information  becomes 
these 
available.  Additional 
included  under 
significant  accounting  policies 

information  about 
is 

 State Street Corporation | 59

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

risk  associated  with  our  trading  activities)  and  the 
liquidity  coverage  ratio,  summary  results  of  State 
Street-run  stress  tests  which  we  conduct  under  the 
Dodd-Frank  Act  and  resolution  plan  disclosures 
required under the Dodd-Frank Act. These additional 
disclosures  are  available  on  the  “Investor  Relations” 
section of our website under "Filings and Reports."

In 

this  Form  10-K,  we 

reference  various 
information  and  materials  available  on  our  corporate 
website.  We  have  included  our  website  address  in 
this  report  as  an  inactive  textual  reference  only. 
Information  on  our  website  is  not  incorporated  by 
reference in this Form 10-K.

We  use  acronyms  and  other  defined  terms  for 
certain business terms and abbreviations, as defined 
on the acronyms list and glossary in this Form 10-K.

“Significant 
Accounting 
Management's Discussion and Analysis.

Estimates” 

in 

this 

Certain  financial  information  provided  in  this 
Form  10-K,  including  this  Management's  Discussion 
and  Analysis,  is  prepared  on  both  a  U.S.  GAAP,  or 
reported  basis,  and  a  non-GAAP  basis,  including 
certain  non-GAAP  measures  used  in  the  calculation 
of  identified  regulatory  ratios.  We  measure  and 
compare certain financial information on a non-GAAP 
basis, including information that management uses in 
evaluating  our  business  and  activities.  Non-GAAP 
financial information should be considered in addition 
to, and not as a substitute for or superior to, financial 
information  prepared  in  conformity  with  U.S.  GAAP. 
Any non-GAAP financial information presented in this 
Form  10-K,  including  this  Management’s  Discussion 
and  Analysis,  is  reconciled  to  its  most  directly 
comparable  currently  applicable  regulatory  ratio  or 
U.S.  GAAP-basis  measure.  We  further  believe  that 
our presentation of fully taxable-equivalent NII, a non-
GAAP  measure,  which  reports  non-taxable  revenue, 
such  as  interest  income  associated  with  tax-exempt 
investment  securities,  on  a  fully  taxable-equivalent 
basis,  facilitates  an  investor's  understanding  and 
analysis  of  our  underlying  financial  performance  and 
trends.

This  Management's  Discussion  and  Analysis 
contains  statements  that  are  considered  "forward-
looking  statements"  within  the  meaning  of  U.S. 
securities  laws.  Forward-looking  statements  include 
statements  about  our  goals  and  expectations 
financial  and  capital 
regarding  our  business, 
condition,  results  of  operations,  strategies,  cost 
savings  and  transformation  initiatives,  investment 
portfolio  performance,  dividend  and  stock  purchase 
programs,  outcomes  of  legal  proceedings,  market 
growth,  acquisitions,  joint  ventures  and  divestitures, 
client  growth  and  new  technologies,  services  and 
opportunities,  as  well  as  industry,  governmental, 
regulatory,  economic  and  market  trends,  initiatives 
and  developments,  the  business  environment  and 
other  matters  that  do  not  relate  strictly  to  historical 
facts.  These 
involve 
certain  risks  and  uncertainties  which  could  cause 
actual  results  to  differ  materially.  We  undertake  no 
obligation  to  revise  the  forward-looking  statements 
contained  in  this  Management's  Discussion  and 
Analysis  to  reflect  events  after  the  time  we  file  this 
Form 10-K with the SEC. Additional information about 
forward-looking  statements  and  related  risks  and 
uncertainties 
"Forward-Looking 
Statements",  "Risk  Factors  Summary"  and  "Risk 
Factors" in this Form 10-K.

forward-looking  statements 

is  provided 

in 

We  provide  additional  disclosures  required  by 
applicable  bank 
including 
supplemental  qualitative  and  quantitative  information 
with  respect  to  regulatory  capital  (including  market 

regulatory  standards, 

 State Street Corporation | 60

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

OVERVIEW OF FINANCIAL RESULTS

TABLE 1: OVERVIEW OF FINANCIAL RESULTS

(Dollars in millions, except per share amounts)

Total fee revenue(1)

Net interest income

Total other income

Total revenue(1)

Provision for credit losses(2)

Total expenses(1)

Income before income tax expense

Income tax expense 

Net income

Adjustments to net income:

Dividends on preferred stock(3)

Earnings allocated to participating securities(4)

Years Ended December 31,

2020

2019

2018

$ 

9,499 

$ 

9,147 

$ 

2,200 

4 

11,703 

88 

8,716 

2,899 

479 

2,566 

43 

11,756 

10 

9,034 

2,712 

470 

9,454 

2,671 

6 

12,131 

15 

9,015 

3,101 

508 

$ 

2,420 

$ 

2,242 

$ 

2,593 

$ 

(162) 

$ 

(232) 

$ 

(188) 

(1) 

(1) 

(1) 

Net income available to common shareholders

$ 

2,257 

$ 

2,009 

$ 

2,404 

Earnings per common share:

Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

$ 

6.40 

$ 

5.43 

$ 

6.32 

5.38 

6.46 

6.39 

352,865 

357,106 

369,911 

373,666 

371,983 

376,476 

Cash dividends declared per common share

$ 

2.08 

$ 

1.98 

$ 

1.78 

Return on average common equity

Pre-tax margin

 10.0 %

 24.8 

 9.4 %

 23.1 

 12.1 %

 25.6 

(1)  CRD  contributed  approximately  $420  million  and  $248  million  in  total  revenue  and  total  expenses,  respectively,  in  2020,  approximately  $385  million  and  $201 
million in total revenue and total expenses, respectively, in 2019 and approximately $119 million and $39 million in total revenue and total expenses, respectively, in 
2018, which reflects their results from October 1, 2018, the date of acquisition, through December 31, 2018.
(2) We adopted ASU 2016-13, Financial Instruments-Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments, on January 1, 2020. Please 
refer to Note 1 to the consolidated financial statements in this Form 10-K for additional information.
(3) Additional information about our preferred stock dividends is provided in Note 15 to the consolidated financial statements in this Form 10-K.
(4) Represents the portion of net income available to common equity allocated to participating securities, composed of unvested and fully vested SERP (Supplemental 
executive retirement plans) shares and fully vested deferred director stock awards, which are equity-based awards that contain non-forfeitable rights to dividends, and 
are considered to participate with the common stock in undistributed earnings.

 State Street Corporation | 61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The  following  “Financial  Results  and  Highlights” 
section  provides  information  related  to  significant 
events,  as  well  as  highlights  of  our  consolidated 
financial  results  for  the  year  ended  December  31, 
2020  presented  in  Table  1:  Overview  of  Financial 
information  about  our 
Results.  More  detailed 
the 
results, 
consolidated 
comparison of our financial results for the year ended 
December  31,  2020  to  those  for  the  year  ended 
December 31, 2019, is provided under “Consolidated 
Results of Operations”, "Line of Business Information" 
and "Capital" which follows these sections, as well as 
in  our  consolidated  financial  statements  in  this  Form 
10-K.

including 

financial 

The  comparison  of  our  financial  results  for  the 
year ended December 31, 2019 to those for the year 
ended  December  31,  2018 
in  our 
Management's Discussion and Analysis in the Annual 
Report  on  Form  10-K  for  the  fiscal  year  ended 
December  31,  2019  filed  with  the  SEC  on  February 
20, 2020.

included 

is 

In  this  Management’s  Discussion  and  Analysis, 
where we describe the effects of changes in FX rates, 
those  effects  are  determined  by  applying  applicable 
weighted  average  FX  rates  from  the  relevant  2019 
period to the relevant 2020 period results.

Financial Results and Highlights

•

2020 financial performance:

◦

◦

EPS of $6.32 in 2020 increased 17% 
compared to $5.38 in 2019.
In  2020,  return  on  equity  of  10.0% 
increased 
in  2019, 
from  9.4% 
primarily  due  to  an  increase  in  net 
income 
common 
shareholders.  Pre-tax  margin  of  
24.8% in 2020 increased from 23.1% 
in  2019,  primarily  due  to  a  decrease 
in total expenses.

available 

to 

2020.  Operating 

◦ Operating  leverage  was  3.0%  points 
in 
leverage 
represents  the  difference  between 
the  percentage  change 
total 
revenue  and  the  percentage  change 
in 
in  each  case 
relative to the prior year period.

total  expenses, 

in 

•

The  impact  of  the  COVID-19  pandemic, 
including  the  actions  we  took  to  support  our 
clients, the financial markets and the broader 
economy, is reflected in our 2020 results:
◦ We  experienced  higher 

levels  of 
client  deposits  and  record  client  FX 
trading volume.

◦ We continued to onboard new clients 
and  managed  elevated  transaction 
volumes in the first half of the year.

◦

◦ We  supported  our  clients'  liquidity 
needs through our participation in the 
Money  Market  Mutual  Fund  Liquidity 
Facility  (MMLF)  and  are  custodian 
and  administrator  for  four  Federal 
Reserve  Programs:  Commercial 
Paper  Funding  Facility,  Main  Street 
Lending  Program,  and  Primary  and 
Secondary  Markets  Corporate  Credit 
Facilities.
Having  moved  up  to  approximately 
90%  of  our  workforce  to  a  remote 
working  environment  in  the  first  half 
of  2020,  we  developed  a  safe  and 
reopen 
framework 
measured 
offices  and  are  establishing  a 
"Workplace  of 
the  Future"  plan, 
leveraging  technology  and  a  hybrid 
work 
from  home  model,  with 
approximately 80% of our employees 
continuing  to  work  remotely  as  of 
December 31, 2020. 

to 

Revenue

•

•

Total  revenue  was  flat  in  2020  compared  to 
2019,  as  the  increase  in  total  fee  revenue 
was  offset  by  a  decline  in  NII.  Total  fee 
revenue  increased  4%  in  2020  compared  to 
2019,  primarily  driven  by 
in 
servicing  fees,  management  fees,  foreign 
exchange  trading  services  and  software  and 
processing  fees,  partially  offset  by  lower 
securities finance revenue. 

increases 

Servicing  fee  revenue  increased  2%  in  2020 
compared  to  2019,  primarily  due  to  higher 
average  market  levels  and  client  activity, 
primarily  in  the  first  half  of  2020,  partially 
offset by normal pricing headwinds. FX rates 
impacted  servicing  fees  positively  by  1%  in 
2020, relative to 2019.

• Management  fee  revenue  increased  3%  in 
2020  compared  to  2019,  primarily  due  to 
higher  average  market  levels  and  ETF  and 
cash  net 
inflows,  partially  offset  by  net 
institutional outflows.

•

•

•

Foreign exchange trading services increased 
29% in 2020 compared to 2019 primarily due 
to elevated market volatility and record client 
FX volumes.

Securities finance revenue decreased 24% in 
2020 compared to 2019, reflecting decreases 
in  enhanced  custody  balances  due  to  client 
deleveraging  and 
lending 
revenues due to lower spreads. 

lower  agency 

Software  and  processing 
revenue 
increased  2%  in  2020  compared  to  2019 
primarily driven by higher CRD revenues.

fees 

 State Street Corporation | 62

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

◦

including  $406  million 

Total revenues contributed by CRD in 
2020  were  approximately  $420 
in 
million, 
software  and  processing  fees  and 
$14  million  in  brokerage  and  other 
trading 
foreign 
services,  within 
trading  services.  CRD 
exchange 
revenue  with  affiliated  entities,  which 
is  eliminated 
in  our  consolidated 
financial  statements,  was  $39  million 
and  $18  million  in  2020  and  2019, 
respectively.

•

NII  decreased  14%  in  2020  compared  to 
2019,  primarily  due  to  lower    market  rates, 
partially  offset  by  higher  client  deposits 
balances,  higher 
investment 
portfolio growth.

loans  and 

Provision for Credit Losses

• We  adopted  ASU  2016-13,  Financial 
Instruments  -  Credit  Losses  (ASC  326): 
Measurement  of  Credit  Losses  on  Financial 
Instruments,  on  January  1,  2020,  which 
replaces  the  incurred  loss  methodology  with 
an  expected  credit  loss  methodology  that  is 
referred  to  as  the  CECL  methodology.  The 
impact  of  transitioning  to  ASC  326  on  the 
consolidated  financial  statements  was  an 
increase  in  the  allowance  for  credit  losses 
and  a  decrease  in  retained  earnings  of  $3 
million.  We  recorded  a  provision  for  credit 
losses  of  $88  million  in  2020,  which  reflects 
the impact of credit migration within our loan 
portfolio,  as  well  as  a  downward  revision  in 
management’s  economic  outlook  reflecting 
the impact of the COVID-19 pandemic.  
In  2019,  we  recorded  a  provision  for  credit 
losses  of  $10  million  under  the  incurred  loss 
methodology.

•

Expenses

•

•

•

•

in  2020 
Total  expenses  decreased  4% 
compared  to  2019,  primarily  reflecting  on-
going  expense  management  initiatives  and 
lower notable items.

◦

of 

charges 
$133 
$82  million 

2020 notable items included:
of 
repositioning 
million, 
approximately 
consisting 
of 
compensation and employee benefits 
expenses  and  $51  million  of 
occupancy  costs,  in  order  to  further 
drive  automation  of  processes  and 
simplification, 
organizational 
enablement 
workforce 
of 
rationalization  and  reduction  of  our 
real estate footprint by approximately 
13% of our total square footage;

◦

◦

◦

acquisition  and  restructuring  costs  of 
approximately  $50  million,  primarily 
related to CRD;
accrual  release  of  approximately  $9 
million; and
costs  of  $9  million  due 
the 
redemption  of  all  outstanding  Series 
C non-cumulative perpetual preferred 
stock 
the  difference 
between  the  redemption  value  and 
the 
the  net  carrying  value  of 
preferred stock.

representing 

to 

◦

◦

◦

◦

of 

charges 

related  expenses  of 

2019 notable items included:
repositioning 
approximately $110 million;
legal  and 
approximately $172 million; 
acquisition and restructuring costs  of 
approximately  $77  million,  primarily 
related to CRD;
gain  of  approximately  $44  million  on 
the  extinguishment  of  approximately 
$297  million  of  our  outstanding 
floating 
junior  subordinated 
debentures  due  2047  following  a 
cash tender offer; and
costs  of  $22  million  due 
the 
redemption  of  all  outstanding  Series 
E non-cumulative perpetual preferred 
stock 
the  difference 
between  the  redemption  value  and 
the 
the  net  carrying  value  of 
preferred stock.

representing 

rate 

to 

◦

respectively, 

  $148  million 

Total  expenses  contributed  by  CRD  in  2020 
and  2019  were  approximately  $248  million 
including 
and  $201  million, 
$183  million  and 
in 
compensation  and  employee  benefits  and 
$65 million and  $53 million  in other expense 
lines,  respectively.  In  addition,  CRD-related 
expenses  in  2020  and  2019  included  $66 
million  and  $65  million,  respectively, 
in 
amortization of other intangible assets.

AUC/A and AUM

•

AUC/A  increased  13%  as  of  December  31, 
2020  compared 
to  December  31,  2019, 
primarily  due  to  higher  period-end  market 
levels,  net  new  business  installations  and 
client flows. In 2020, newly announced asset 
servicing  mandates 
totaled  approximately 
$787  billion,  with  an  increasing  proportion 
incorporating  State  Street  Alpha.  Servicing 
assets  remaining  to  be  installed  in  future 
periods  totaled  approximately  $436  billion  as 
of December 31, 2020.

 State Street Corporation | 63

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

•

AUM  increased  11%  as  of  December  31, 
2020  compared 
to  December  31,  2019, 
primarily  due  to  higher  period-end  market 
levels  and  net  inflows  from  ETFs  and  cash, 
partially offset by institutional net outflows.

Capital 

•

In 2020, we returned a total of approximately 
$1.23  billion  to  our  shareholders  in  the  form 
of  common  stock  dividends  and  share 
purchases.  On  March  16,  2020,  we,  along 
the  other  U.S.  G-SIBs,  suspended 
with 
common  share  repurchases 
the 
fourth  quarter  of  2020  in  response  to  the 
COVID-19  pandemic.  This  suspension  was 
consistent  with  limitations  imposed  by  the 
Federal  Reserve  beginning  in  the  second 
quarter of 2020.

through 

•

▪ We  declared  aggregate  common  stock 
dividends  of  $2.08  per  share,  totaling  $734 
million in 2020, compared to $1.98 per share, 
totaling $728 million in 2019.
In  2020,  we  acquired  6.5  million  shares  of 
common  stock  at  an  average  per  share  cost 
of  $77.35  and  an  aggregate  cost  of 
approximately  $500  million.  In  2019,  we 
acquired  24.9  million  shares  of  common 
stock at an average per share cost of $64.30 
and  an  aggregate  cost  of  approximately 
$1.6  billion.  These  purchases  were  all 
conducted  under  share  purchase  programs 
approved by our Board of Directors.

•

As required by the Federal Reserve, we and 
other  participating  CCAR  banks  resubmitted 
our capital plans by November 2, 2020 under 
updated  scenarios  provided  by  the  Federal 
Reserve  due  to  the  COVID-19  pandemic. 
Effective  December  2020, 
the  Federal 
Reserve has authorized us to continue to pay 
common stock dividends at current levels and 
to  resume  repurchasing  common  shares  in 
the  first  quarter  of  2021,  subject  to  certain 
limitations 
(together  with  common  stock 
dividends)  based  primarily  on  average  2020 
quarterly  net  income.  In  January  2021,  our 
Board  authorized  a  share 
repurchase 
program  for  the  purchase  of  up  to  $475 
million  of  our  common  stock  through  March 
31, 2021.

• Our CET1 capital ratio increased to 12.3% as 
of December 31, 2020 compared to 11.7% as 
of  December  31,  2019,  primarily  due  to 
higher retained earnings, partially offset by an 
increase in risk weighted assets primarily due 
to  higher  client  lending  activity.  Our  Tier  1 
leverage  ratio  decreased  to  6.4%  as  of 
December 31, 2020 compared to 6.9% as of 

December  31,  2019  due  to  an  increase  in 
adjusted  average  assets  driven  by  higher 
deposits,  partially  offset  by  higher  retained 
earnings.  As  of  December  31,  2020, 
standardized  capital  ratios  were  binding.  As 
of  December 
advanced 
approaches capital ratios were binding.

2019, 

31, 

Capital Redemptions

• We  redeemed  all  outstanding  Series  C  non-
cumulative  perpetual  preferred  stock  on 
March  15,  2020  at  an  aggregate  redemption 
price  of  $500  million  ($100,000  per  share 
equivalent  to  $25.00  per  depositary  share) 
plus accrued and unpaid dividends. 

• On January 14, 2021, we announced that we 
will redeem on March 15, 2021 an aggregate 
of  $500  million,  or  5,000  of 
the  7,500 
outstanding  shares  of  our  non-cumulative 
perpetual  preferred  stock,  Series  F,  for  cash 
at  a  redemption  price  of  $100,000  per  share 
(equivalent  to  $1,000  per  depositary  share) 
plus  all  declared  and  unpaid  dividends.  A 
cash dividend of $953.38 per share of Series 
F  Preferred  Stock  (or  approximately  $9.5338 
per  depositary  share)  has  been  declared  for 
the period from December 15, 2020 up to but 
not  including  March  15,  2021  (the  “March 
Dividend”).  The  March  Dividend  will  be  paid 
separately  to  the  holders  of  record  of  the 
Series F Preferred Stock as of March 1, 2021 
in  the  customary  manner.  Accordingly,  there 
will not be any declared and unpaid dividends 
included in the redemption price.

Debt Issuances 

• On January 24, 2020, we issued $750 million 
aggregate principal amount of 2.400% Senior 
Notes due 2030.

• On  March  26,  2020,  we  issued  $750  million 
aggregate principal amount of 2.825% Fixed-
to-Floating  Rate  Senior  Notes  due  2023, 
$500  million  aggregate  principal  amount  of 
2.901%  Fixed-to-Floating  Rate  Senior  Notes 
due  2026  and  $500  million  aggregate 
principal  amount  of  3.152%  of  Fixed-to-
Floating Rate Senior Notes due 2031.

 State Street Corporation | 64

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

CONSOLIDATED RESULTS OF OPERATIONS

This section discusses our consolidated results of operations for 2020 compared to 2019 and should be read 
in  conjunction  with  the  consolidated  financial  statements  and  accompanying  notes  to  the  consolidated  financial 
statements in this Form 10-K.

Total Revenue

TABLE 2: TOTAL REVENUE

(Dollars in millions)

Fee revenue:

Servicing fees
Management fees(1)
Foreign exchange trading services(1)(2)
Securities finance
Software and processing fees(2)
Total fee revenue(2)(3)
Net interest income:

Interest income

Interest expense

Net interest income
Other income:

Gains (losses) related to investment 
securities, net

Other income

Total other income
Total revenue(2)

Years Ended December 31,

2020

2019

2018

% Change 2020 vs. 
2019

% Change 2019 vs. 
2018

$ 

5,167  $ 

5,074  $ 

1,880 

1,363 

356 

733 

9,499 

2,575 

375 

2,200 

4 

— 

4 

1,824 

1,058 

471 

720 

9,147 

3,941 

1,375 

2,566 

(1) 

44 

43 

5,421 

1,899 

1,153 

543 

438 

9,454 

3,662 

991 

2,671 

9 

(3) 

6 

$ 

11,703  $ 

11,756  $ 

12,131 

 2  %

 (6) %

 3 

 29 

 (24) 

 2 

 4 

 (35) 

 (73) 

 (14) 

nm

nm

nm

 — 

 (4) 

 (8) 

 (13) 

 64 

 (3) 

 8 

 39 

 (4) 

nm

nm

nm

 (3) 

(1) Certain fees associated with our GLD ETFs have been reclassified from foreign exchange trading services to management fees to better reflect the nature of those fees. Prior 
periods  have  been  reclassified  to  conform  to  current-period  presentation.  These  fees  were  approximately  $81  million,  $53  million  and  $48  million  in  2020,  2019  and  2018, 
respectively.

(2) CRD contributed approximately $420  million in total  revenue in 2020, approximately $385 million in total revenue in 2019 and  approximately $119 million in total revenue in 
2018, which reflects their results from October 1, 2018, the date of acquisition, through December 31, 2018.
(3) The impact of State Street Global Advisors Money Market Fund fee waivers on total fee revenue was less than $10 million for 2020, 2019 and 2018.
nm Not meaningful
Fee Revenue

Table 2: Total Revenue, provides the breakout of fee revenue for the years ended December 31, 2020, 2019 
and 2018. Servicing and management fees collectively made up approximately 74%, 75% and 77% of the total fee 
revenue in 2020, 2019 and 2018, respectively.

Servicing Fee Revenue

Generally, our servicing fee revenues are affected by several factors including changes in market valuations, 
client activity and asset flows, net new business and the manner in which we price our services. We provide a range 
of services to our clients, including core custody services, accounting, reporting and administration and middle office 
services, and the nature and mix of services provided affects our servicing fees. The basis for fees will differ across 
regions and clients. 

Changes in Market Valuations

Our servicing fee revenue is impacted by both our levels and the geographic and product mix of our AUC/A. 
Increases or decreases in market valuations have a corresponding impact on the level of our AUC/A and servicing 
fee revenues, though the degree of impact will vary depending on asset types and classes and geography of assets 
held within our clients’ portfolios.

Over  the  five  years  ended  December  31,  2020,  we  estimate  that  worldwide  market  valuations  impacted  our 
servicing  fee  revenues  by  approximately  (1)%  to  5%  annually  and  approximately  2%  and  0%  in  2020  and  2019, 
respectively. See Table 3: Daily Averages, Month-End Averages and Year-End Equity Indices for selected indices. 
While the specific indices presented are indicative of general market trends, the asset types and classes relevant to 
individual  client  portfolios  can  and  do  differ,  and  the  performance  of  associated  relevant  indices  and  of  client 
portfolios  can  therefore  differ  from  the  performance  of  the  indices  presented.  In  addition,  our  asset  classifications 
may differ from those industry classifications presented.

Assuming  that  all  other  factors  remain  constant,  including  client  activity  and  asset  flows  and  pricing,  we 
estimate, using relevant information as of December 31, 2020 that a 10% increase or decrease in worldwide equity 

 State Street Corporation | 65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

valuations,  on  a  weighted  average  basis,  over  the  relevant  periods  for  which  our  servicing  fees  are  calculated, 
would result in a corresponding change in our total servicing fee revenues, on average and over multiple quarters, 
of approximately 3%. We estimate, similarly assuming all other factors constant and using relevant information as of 
December 31, 2020, that changes in worldwide fixed income markets, which on a weighted average basis and over 
time are typically less volatile than worldwide equity markets, have a smaller impact on our servicing fee revenues 
on average and over time.

TABLE 3: DAILY AVERAGES, MONTH-END AVERAGES AND YEAR-END EQUITY INDICES(1)

S&P 500®
MSCI EAFE®
MSCI® Emerging Markets

Daily Averages of Indices

Month-End Averages of Indices

Year-End Indices

Years Ended December 31,

Years Ended December 31,

Years Ended December 31,

2020

2019

% Change

2020

2019

% Change

2020

2019

% Change

3,218 

1,854 

1,059 

2,913 

1,892 

1,036 

 10 %  

 (2) 

 2 

3,217 

1,841 

1,052 

2,938 

1,903 

1,043 

 9 %  

 (3) 

 1 

3,756 

2,148 

1,291 

3,231 

2,037 

1,115 

 16 %

 5 

 16 

(1) The index names listed in the table are service marks of their respective owners.

TABLE 4: YEAR-END DEBT INDICES(1)

Barclays Capital U.S. Aggregate Bond Index®
Barclays Capital Global Aggregate Bond Index®

(1) The index names listed in the table are service marks of their respective owners.

Client Activity and Asset Flows

As of December 31,

2020

2019

% Change

2,392 

559 

2,225 

512 

 8 %

 9 

Client activity and asset flows are impacted by the number of transactions we execute on behalf of our clients, 
including FX settlements, equity and derivative trades, and wire transfer activity, as well as actions by our clients to 
change the asset class in which their assets are invested. Our servicing fee revenues are impacted by a number of 
factors,  including  transaction  volumes,  asset  levels  and  asset  classes  in  which  funds  are  invested,  as  well  as 
industry trends associated with these client-related activities.

Our clients may change the asset classes in which their assets are invested, based on their market outlook, 
risk acceptance tolerance or other considerations. Over the five years ended December 31, 2020, we estimate that 
client activity and asset flows, together, impacted our servicing fee revenues by approximately (1)% to 2% annually 
and approximately 2% and (1)% in 2020 and 2019, respectively, with the impact for 2020 largely in the first half of 
the year. See Table 5: Industry Asset Flows for selected asset flow information. While the asset flows presented are 
indicative of general market trends, the asset types and classes relevant to individual client portfolios can and do 
differ, and our flows may differ from those market trends. In addition, our asset classifications may differ from those 
industry classifications presented.

TABLE 5: INDUSTRY ASSET FLOWS

(In billions)
North America - (US Domiciled) - Morningstar Direct  Market Data(1)(2)(3)

Years Ended December 31,

2020

2019

Long-Term Funds(4)
Money Market

Exchange-Traded Fund

Total ICI Flows

Europe -Morningstar Direct Market Data(1)(2)(5)

Long-Term Funds(4)
Money Market

Exchange-Traded Fund

Total Broadridge Flows

$ 

$ 

$ 

$ 

(103.7)  $ 

677.7 

280.2 

854.2  $ 

373.5  $ 

224.4 

108.0 

705.9  $ 

256.5 

516.3 

204.2 

977.0 

373.2 

105.7 

118.9 

597.8 

(1) Industry data is provided for illustrative purposes only. It is not intended to reflect our activity or our clients' activity and is indicative of only segments of the entire industry.
(2) Source: Morningstar. The data includes long-term mutual funds, ETFs and money market funds. Mutual fund data represents estimates of net new cash flow, which is new sales minus 
redemptions combined with net exchanges, while ETF data represents net issuance, which is gross issuance less gross redemptions. Data for Fund of Funds, Feeder funds and Obsolete 
funds were excluded from the series to prevent double counting. Data is from the Morningstar Direct Asset Flows database.
(3)  The  year  ended  December  31,  2020  data  for  North  America  (US  domiciled)  includes  Morningstar  direct  actuals  for  January  2020  through  November  2020  and  Morningstar  direct 
estimates for December 2020. 
(4) The long-term fund flows reported by Morningstar direct in North America are composed of US domiciled market flows mainly in Equities, Allocation and Fixed-Income asset classes. The 
long-term fund flows reported by Morningstar direct in EMEA are composed of the European market flows mainly in Equities, Allocation and Fixed-Income asset classes.
(5) The year ended December 31, 2020 data for Europe is on a rolling twelve month basis for December 2019 through November 2020, sourced by  Morningstar.

 State Street Corporation | 66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

 Net New Business

Over  the  five  years  ended  December  31,  2020, 
net new business, which includes business both won 
and  lost,  has  affected  our  servicing  fee  revenues  by 
approximately  2%  on  average  with  a  range  of  0%  to 
3%  annually  and  approximately  0%  and  0%  in  2020 
and  2019,  respectively.  Gross  investment  servicing 
mandates  were  $787  billion  in  2020  and  $1.3  trillion 
per  year  on  average  over  the  past  five  years.  Over 
the  five  years  ended  December  31,  2020,  gross 
annual  investment  servicing  mandates  ranged  from 
$750 billion to nearly $2.0 trillion. 

administration; 

New  business  impacting  servicing  fees  can 
include:  custody;  product  accounting;  daily  valuation 
and 
cash 
services.  Revenues 
management;  and  other 
associated  with  new  servicing  mandates  may  vary 
based  on  the  breadth  of  services  provided,  the  time 
required to install the assets, and the types of assets 
installed.

record-keeping; 

Revenues  associated  with  new  mandates  are 
not  reflected  in  our  servicing  fee  revenue  until  the 
assets  have  been  installed.  Our  installation  timeline, 
in  general,  can  range  from  6  to  36  months,  with  the 
average installation timeline being approximately 9 to 
12 months over the past 2 years. Our more complex 
installations, 
including  new  State  Street  Alpha 
mandates, will generally be on the longer end of that 
range.

Pricing

The industry in which we operate has historically 
fee 
faced  pricing  pressure,  and  our  servicing 
revenues  are  also  affected  by  such  pressures  today. 
Consequently, no assumption should be drawn as to 
future  revenue  run  rate  from  announced  servicing 
wins, as the amount of revenue associated with AUC/
A can vary materially. On average, over the five years 
ended  December  31,  2020,  we  estimate  that  pricing 
pressure with respect to existing clients has impacted 
our  servicing  fees  by  approximately  (2)%  annually, 
with  the  impact  ranging  from  (1)%  to  (4)%  in  any 
given year, and approximately (2)% in 2020 and (4)% 
in  2019.  Pricing  concessions  can  be  a  part  of  a 
contract  renegotiation  with  a  client  including  terms 
that  may  benefit  us,  such  as  extending  the  terms  of 
our  relationship  with  the  client,  expanding  the  scope 
reducing  our 
of  services 
that  we  provide  or 
the 
dependency  on  manual  processes 
standardization of the services we provide. The timing 
of  the  impact  of  additional  revenue  generated  by 
anticipated  additional  services,  and  the  amount  of 
revenue  generated,  may  differ  from  the  impact  of 
pricing  concessions  on  existing  services  due  to  the 
necessary  time  required  to  onboard  those  new 
services,  the  nature  of  those  services  and  client 
investment  practices.  These  same  market  pressures 

through 

also  impact  the  fees  we  negotiate  when  we  win 
business from new clients.

In  order  to  offset  the  typical  client  attrition  and 
normal pricing headwinds, we estimate that we need  
at least $1.5 trillion of new AUC/A per year; although, 
notwithstanding  increases  in  AUC/A,  servicing  fees 
remain  subject  to  several  factors,  including  changes 
in  market  valuations,  client  activity  and  asset  flows, 
the manner in which we price our services, the nature 
of the assets being serviced and the type of services 
and the other factors described in this Form 10-K.

Historically,  and  based  on  an  indicative  sample 
of  revenue,  we  estimate  that  approximately  55%,  on 
average,  of  our  servicing  fee  revenues  have  been 
variable due to changes in asset valuations including 
changes 
in  daily  average  valuations  of  AUC/A; 
another  15%,  on  average,  of  our  servicing  fees  are 
impacted  by  the  volume  of  activity  in  the  funds  we 
serve;  and  the  remaining  approximately  30%  of  our 
servicing  fees  tend  not  to  be  variable  in  nature  nor 
impacted by market fluctuations or values. 

The impact of the above, client activity and asset 
flows, net new business and pricing, noted drivers of 
our servicing fee revenue will vary depending on the 
mix  of  products  and  services  we  provide  to  our 
clients.  The 
in  market 
valuations and the volume of activity in the funds may 
not be fully reflected in our servicing fee revenues in 
the periods in which the changes occur, particularly in 
periods of higher volatility.

impact  of  changes 

full 

Management Fee Revenue

Management  fees  generally  are  affected  by  our 
level  of AUM,  which  we  report  based  on  month-end 
valuations. Management fees for certain components 
of managed assets, such as ETFs, mutual funds and 
UCITS,  are  affected  by  daily  average  valuations  of 
AUM.  Management  fee  revenue  is  more  sensitive  to 
market  valuations  than  servicing  fee  revenue,  as  a 
higher proportion of the underlying services provided, 
and  the  associated  management  fees  earned,  are 
dependent  on  equity  and 
fixed-income  security 
valuations. Additional factors, such as the relative mix 
of  assets  managed,  may  have  a  significant  effect  on 
revenue.  While  certain 
our  management 
management  fees  are  directly  determined  by  the 
values  of  AUM  and 
investment  strategies 
the 
employed,  management 
fees  may  reflect  other 
factors,  including  performance  fee  arrangements,  as 
well as our relationship pricing for clients. In addition, 
in a prolonged low-interest rate environment, such as 
we  are  currently  experiencing,  we  have  waived  and 
may in the future waive certain fees for our clients for 
money market products.

fee 

Asset-based  management  fees  for  passively 
managed  products,  to  which  our  AUM  is  currently 
primarily  weighted,  are  generally  charged  at  a  lower 
fee  on  AUM  than  for  actively  managed  products. 

 State Street Corporation | 67

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Actively  managed  products  may  also 
include 
performance  fee  arrangements  which  are  recorded 
when  the  fee  is  earned,  based  on  predetermined 
benchmarks associated with the applicable account's 
performance. 

• A  10% 

In light of the above, we estimate, using relevant 
information  as  of  December  31,  2020  and  assuming 
that  all  other  factors  remain  constant,  including  the 
impact of business won and lost and client flows, that:
in 
worldwide  equity  valuations,  on  a  weighted 
average  basis,  over  the  relevant  periods  for 
which  our  management  fees  are  calculated, 
would result in a corresponding change in our 
total  management  fee  revenues,  on  average 
and  over  multiple  quarters,  of  approximately 
5%; and

increase  or  decrease 

• A  10% 

in 
increase  or  decrease 
fixed-income  valuations,  on  a 
worldwide 
weighted  average  basis,  over  the  relevant 
periods  for  which  our  management  fees  are 
calculated,  would  result  in  a  corresponding 
fee 
change 
revenues,  on  average  and  over  multiple 
quarters, of approximately 4%.

total  management 

in  our 

Daily  averages,  month-end  averages  and  year-
end indices demonstrate worldwide changes in equity 
and  debt  markets  that  affect  our  management  fee 
revenue.  Year-end  indices  affect  the  values  of  AUM 
as  of  those  dates.  See  Table  3:  Daily  Averages, 
Month-End Averages and Year-End Equity Indices for 
selected indices.

Additional  information  about  fee  revenue  is 
Information" 
"Line  of  Business 
this  Management's  Discussion  and 

provided  under 
included 
Analysis.

in 

Net Interest Income

See Table 2: Total Revenue, for the breakout of 
interest  income  and  interest  expense  for  the  years 
ended December 31, 2020, 2019 and 2018. 

NII  is  defined  as  interest  income  earned  on 
interest-earning assets less interest expense incurred 
on  interest-bearing  liabilities.  Interest-earning  assets, 
which  principally  consist  of  investment  securities, 
interest-bearing  deposits  with  banks,  loans,  resale 
agreements  and  other  liquid  assets,  are  financed 
primarily  by  client  deposits,  short-term  borrowings 
and long-term debt.

NIM 

represents 

relationship  between 
the 
annualized FTE NII and average total interest-earning 
assets for the period. It is calculated by dividing FTE 
NII by average interest-earning assets. Revenue that 
is  exempt  from  income  taxes,  mainly  earned  from 
certain 
investment  securities  (state  and  political 
subdivisions),  is  adjusted  to  a  FTE  basis  using  the 
U.S. federal and state statutory income tax rates.

NII on a FTE basis decreased in 2020 compared 
to 2019, primarily due to lower market rates, partially 
offset  by  higher  client  deposits,  core  loan  and 
investment securities balances.

Investment securities net premium amortization, 
which is included in interest income, was $575 million 
in 2020 compared to $434 million  in 2019 and $391 
million  in  2018.  The  increase  is  primarily  driven  by 
higher MBS premium amortization as a result of lower 
interest 
faster  prepayments.  As  of 
December  31,  2020,  2019  and  2018,  approximately 
61%,  60%  and  52%,  respectively,  of  unamortized 
premiums, net of discounts, was related to mortgage-
backed securities. 

rates  and 

level  rate  of  return  over 

Interest  income  related  to  debt  securities  is 
recognized  in  our  consolidated  statement  of  income 
using  the  effective  interest  method,  or  on  a  basis 
approximating  a 
the 
contractual  or  estimated  life  of  the  security. The  rate 
of return considers any non-refundable fees or costs, 
as well as purchase premiums or discounts, resulting 
in  amortization  or  accretion,  accordingly.  The 
amortization  of  premiums  and  accretion  of  discounts 
are adjusted for prepayments when they occur, which 
primarily impact mortgage-backed securities.

The  following  table  presents  the  investment 
securities  amortizable  purchase  premium  net  of 
discount accretion for the periods indicated:

TABLE 6: INVESTMENT SECURITIES NET PREMIUM 
AMORTIZATION

Years Ended December 31,

(Dollars in millions)

2020

2019

2018

Unamortized premiums, net 
of discounts at period end
Net premium amortization(1)

Investment securities 
duration (years)(2)

$  1,909  $  1,585  $  1,575 

575 

434 

391 

3.0 

2.7 

3.1 

(1) Net of discount accretion on MMLF HTM securities.
(2) Excluding investment securities purchased under the MMLF program, the 
investment securities portfolio duration is 3.1 years in 2020.

 State Street Corporation | 68

 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Money Market Mutual Fund Liquidity Facility

In  March  2020,  in  response  to  the  economic  impact  of  the  COVID-19  pandemic,  the  Federal  Reserve 
established the MMLF program in order to enhance the liquidity and functioning of crucial money markets. Through 
the  establishment  of  the  MMLF  program,  the  Federal  Reserve  Bank  of  Boston  makes  loans  available  to  eligible 
financial institutions secured by high-quality assets purchased by the financial institution from money market mutual 
funds.  The  MMLF  program  was  authorized  through  December  31,  2020.  We  are  supporting  our  clients'  liquidity 
needs through this program, following its adoption on March 18, 2020. As a result of the asset purchases (including 
negotiable CDs, municipals and asset-backed commercial paper), our participation in the facility was $8.2 billion on 
average in 2020, and earned $16 million of NII, but was dilutive to NIM in 2020. The purchases are match funded 
through  Federal  Reserve  borrowings  and  the  assets  are  posted  as  collateral.  The  borrowing  is  non-recourse, 
meaning that the Federal Reserve has taken on the credit risk of the assets purchased. The purchased securities 
are classified as held-to-maturity and have a maturity of less than 12 months. MMLF related assets do not impact 
our risk-based and leverage capital ratios.

See Table 7: Average Balances and Interest Rates - Fully Taxable-Equivalent Basis, for the breakout of NII on 

a FTE basis for the years ended December 31, 2020, 2019 and 2018.

TABLE 7: AVERAGE BALANCES AND INTEREST RATES - FULLY TAXABLE-EQUIVALENT BASIS(1)

(Dollars in millions; fully taxable-
equivalent basis)

Average
Balance

Years Ended December 31,

2020

Interest
Revenue/
Expense

Rate

Average
Balance

2019

Interest
Revenue/
Expense

Rate

Average
Balance

2018

Interest
Revenue/
Expense

Rate

Interest-bearing deposits with banks

$ 

76,588  $ 

76 

 .10 % $ 

48,500  $ 

416 

 .86 % $ 

54,328  $ 

387 

 .71 %

Securities purchased under resale 
agreements(2)

Trading account assets

Investment securities:

Investment securities available for sale

Investment securities held-to-maturity

Investment securities held-to-maturity 
purchased under money market 
liquidity facility

Total Investment securities

Loans and leases

Other interest-earning assets

3,452 

878 

58,036 

42,956 

8,183 

109,175 

27,525 

11,256 

126 

— 

761 

830 

117 

1,708 

627 

55 

Average total interest-earning assets

$  228,874  $ 

2,592 

 3.64 

 — 

 1.31 

 1.93 

 1.43 

 1.56 

 2.28 

 .49 

 1.13 

2,506 

884 

51,853 

39,915 

— 

91,768 

24,073 

14,160 

364 

 14.54 

1 

 .11 

1,035 

974 

 1.98 

 2.44 

— 

2,009 

775 

395 

 — 

 2.19 

 3.22 

 2.79 

 2.18 

2,901 

1,051 

47,855 

40,215 

— 

88,070 

23,573 

15,714 

$  181,891  $ 

3,960 

$  185,637  $ 

3,719 

Interest-bearing deposits:

U.S.
Non-U.S.(3)

Total interest-bearing deposits(3)(4)
Securities sold under repurchase 
agreements

Short-term borrowings under money 
market liquidity facility

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Interest rate spread

Net interest income, fully taxable-
equivalent basis

Net interest margin, fully taxable-
equivalent basis

Tax-equivalent adjustment

Net interest income, GAAP basis 

$ 

87,444  $ 

68,806 

156,250 

114 

(231) 

(117) 

 .13 % $ 

67,547  $ 

 (.34) 

 (.07) 

61,301 

128,848 

539 

124 

663 

 .80 % $ 

54,953  $ 

 .20 

 .51 

70,623 

125,576 

2,615 

4 

 .14 

1,616 

31 

 1.90 

2,048 

8,207 

2,226 

14,371 

3,176 

101 

18 

312 

57 

375 

 1.22 

 .78 

 2.17 

 1.82 

 .20 

 .93 %

— 

1,524 

11,474 

4,103 

— 

21 

414 

246 

$  147,565  $ 

1,375 

— 

1,327 

10,686 

4,956 

$  144,593  $ 

 — 

 1.37 

 3.61 

 6.00 

 .93 

 1.25 %

$ 

2,217 

$ 

2,585 

$ 

2,728 

 .97 %

 1.42 %

(17) 

$ 

2,200 

(19) 

$ 

2,566 

(57) 

$ 

2,671 

Average total interest-bearing liabilities

$  186,845  $ 

335 

 11.55 

— 

 — 

1,007 

920 

 2.08 

 2.29 

— 

1,927 

698 

372 

256 

107 

363 

13 

— 

17 

389 

209 

991 

 — 

 2.19 

 2.96 

 2.37 

 2.00 

 .47 %

 .15 

 .29 

 .62 

 — 

 1.28 

 3.64 

 4.20 

 .68 

 1.32 %

 1.47 %

(1)  Rates  earned/paid  on  interest-earning  assets  and  interest-bearing  liabilities  include  the  impact  of  hedge  activities  associated  with  our  asset  and  liability 
management activities where applicable.
(2) Reflects the impact of balance sheet netting under enforceable netting agreements of approximately $100.45 billion, $86.67 billion and $35.74 billion for the years 
ended December 31, 2020, 2019 and 2018, respectively. Excluding the impact of netting, the average interest rates would be approximately 0.12%, 0.41% and 0.87% 
for the years ended December 31, 2020, 2019 and 2018, respectively.
(3) Average rate includes the impact of FX swap costs of approximately ($63) million, $153 million and $106 million for the years ended December 31, 2020, 2019 and 
2018,  respectively. Average  rates  for  total  interest-bearing  deposits  excluding  the  impact  of  FX  swap  costs  were  (0.03)%,  0.40%  and  0.20%  for  the  years  ended 
December 31, 2020, 2019 and 2018, respectively. 

(4) Total deposits averaged $193.22 billion compared to $158.26 billion and $161.41 billion for 2019 and 2018, respectively.

 State Street Corporation | 69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Changes  in  the  components  of  interest-earning 
assets and interest-bearing liabilities are discussed in 
more  detail  below.  Additional  information  about  the 
components  of  interest  income  and  interest  expense 
is  provided  in  Note  17  to  the  consolidated  financial 
statements in this Form 10-K.

total 

Average 

interest-earning  assets  were 
$228.87 billion in 2020 compared to $181.89 billion in 
2019. The increase is primarily due to higher interest-
bearing  deposits  with  banks  and 
investment 
securities.

Interest-bearing  deposits  with  banks  averaged 
$76.59  billion  in  2020  compared  to  $48.50  billion  in 
2019.  These  deposits  primarily 
reflect  our 
the  Federal 
maintenance  of  cash  balances  at 
Reserve, the European Central Bank (ECB) and other 
non-U.S. central banks. The higher levels of average 
cash balances with central banks reflect higher levels 
of client deposits.

Securities  purchased  under  resale  agreements 
averaged  $3.45  billion  in  2020  compared  to  $2.51 
billion  in  2019.  The  impact  of  balance  sheet  netting 
increased  to  $100.45  billion  on  average  in  2020 
compared  to  $86.67  billion  in  2019.  We  maintain  an 
agreement  with  Fixed  Income  Clearing  Corporation 
(FICC), a clearing organization that enables us to net 
all  securities  sold  under  repurchase  agreements 
against  those  purchased  under  resale  agreements 
with  counterparties  that  are  also  members  of  the 
clearing  organization.  The 
in  average 
balance  sheet  netting  in  2020  compared  to  2019  is 
primarily  due  to  the  expansion  of  our  FICC  program 
and new client activity.

increase 

transactions 

then,  we  have 

We  have  been  a  sponsoring  member  within 
FICC  since  2005.  FICC  expanded  the  service  in 
2017,  and  since 
increased  our 
participation each year. We enter into repurchase and 
resale 
in  eligible  securities  with 
sponsored clients and with other FICC members and, 
pursuant  to  FICC  Government  Securities  Division 
rules,  submit,  novate  and  net  the  transactions.  We 
may sponsor clients to clear their eligible repurchase 
transactions  with  FICC,  backed  by  our  guarantee  to 
full  payment  and 
FICC  of 
performance  of  our  sponsored  member  clients’ 
respective  obligations.  We  obtain  a  security  interest 
the  high  quality 
from  our  sponsored  clients 
is 
securities  collateral 
designed to mitigate our potential exposure to FICC.

they  receive,  which 

the  prompt  and 

that 

in 

loans,  which  exclude  overdrafts  and  highlight  our 
efforts to grow our lending portfolio, averaged $24.04 
billion in 2020 compared to $19.95 billion in 2019.

Average  other  interest-earning  assets,  largely 
associated  with  our  enhanced  custody  business, 
decreased  to  $11.26  billion  in  2020  from  $14.16 
billion  in  2019,  primarily  driven  by  a  reduction  in  the 
level  of  cash  collateral  posted.  Enhanced  custody  is 
our  securities  financing  business  where  we  act  as 
principal  with  respect  to  our  custody  clients  and 
generate  securities  finance  revenue.  The  NII  earned 
on  these  transactions  is  generally  lower  than  the 
interest earned on other alternative investments.

total 

average 

Aggregate 

increased  as  a  result  of 

interest-bearing 
deposits  increased  to  $156.25  billion  in  2020  from 
$128.85 billion in 2019. Average U.S. interest-bearing 
deposits 
the  market 
uncertainty due to the COVID-19 pandemic, the level 
of  global  interest  rates  and  new  deposit  gathering 
initiatives.  While  deposits  levels  moderated  in  the 
second  half  of  2020,  deposits 
levels  remained 
elevated throughout 2020 and we expect deposits to 
remain elevated within the current environment of low 
interest rates and continued expansion of the money 
supply by the Federal Reserve. Future deposit levels 
will  be  influenced  by  the  underlying  asset  servicing 
business,  client  deposit  behavior  and  market 
conditions,  including  the  general  levels  of  U.S.  and 
non-U.S. interest rates.

Average  other  short-term  borrowings,  typically 
associated  with  our  tax-exempt  investment  program, 
increased to $2.23 billion in 2020  from $1.52 billion in 
2019.

reflect 

Average  long-term  debt  was  $14.37  billion  in 
2020  compared  to  $11.47  billion  in  2019.  These 
redemptions  and 
amounts 
issuances, 
maturities  of  senior  debt  during 
the  respective 
periods,  including  the  issuance  of  $750  million  of 
senior  debt  in  January  2020  and  $1.75  billion  in 
March 2020.

Average  other  interest-bearing  liabilities  were 
$3.18  billion  in  2020  compared  to  $4.10  billion  in 
2019. Other interest-bearing liabilities primarily reflect 
our  level  of  cash  collateral  received  from  clients  in 
connection  with  our  enhanced  custody  business, 
which  is  presented  on  a  net  basis  where  we  have 
enforceable netting agreements.

Average 

increased 

to 
investment  securities 
$109.18  billion  in  2020  from  $91.77  billion  in  2019 
the  MMLF  program,  MBS 
primarily  driven  by 
balances and foreign government bonds. The growth 
reflects  our  deployment  of  higher  structural  deposit 
levels that resulted from the COVID-19 pandemic.

Loans  averaged  $27.53  billion 

in  2020 
compared  to  $24.07  billion  in  2019.  Average  core 

 State Street Corporation | 70

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Several  factors  could  affect  future  levels  of  NII 
and  NIM,  including  the  volume  and  mix  of  client 
deposits  and  funding  sources;  central  bank  actions; 
balance sheet management activities; changes in the 
level  and  slope  of  U.S.  and  non-U.S.  interest  rates; 
revised  or  proposed  regulatory  capital  or  liquidity 
standards,  or  interpretations  of  those  standards;  the 
yields  earned  on  securities  purchased  compared  to 
the  yields  earned  on  securities  sold  or  matured  and 
changes  in  the  type  and  amount  of  credit  or  other 
loans we extend.

Based  on  market  conditions  and  other  factors, 
including 
to 
regulatory  standards,  we  continue 
reinvest the majority of the proceeds from pay-downs 
and maturities of investment securities in highly-rated 
U.S. and non-U.S. securities, such as  federal agency 
MBS,  sovereign  debt  securities  and  U.S.  Treasury 
and agency securities. The pace at which we reinvest 
and the types of investment securities purchased will 
depend  on  the  impact  of  market  conditions,  the 
implementation  of  regulatory  standards,  including 
interpretation  of  those  standards  and  other  factors 
over  time.  We  expect  these  factors  and  the  levels  of 
global  interest  rates  to  impact  our  reinvestment 
program and future levels of NII and NIM.

Provision for Credit Losses

the 

incurred 

In  January  2020,  we  adopted  ASU  2016-13, 
Financial  Instruments  -  Credit  Losses  (ASC  326): 
Measurement  of  Credit  Losses  on  Financial 
Instruments,  which 
loss 
replaced 
methodology with an expected loss methodology that 
is  referred  to  as  the  CECL  methodology. The  impact 
of  transitioning  to  ASC  326  on  the  consolidated 
financial statements was an increase in the allowance 
for credit losses and a decrease in retained earnings 
of  $3  million  as  of  January  1,  2020.  In  2020,  we 
recorded  a  provision  of  $88  million  for  credit  losses 
related to loans and financial assets held at amortized 
cost  and  off-balance  sheet  commitments  based  on 
the  CECL  methodology,  reflecting  both  downward 
credit  migration  within  our  loan  portfolio  and  revision 
in  management’s  economic  outlook  reflecting  the 
impact of the COVID-19 pandemic. This compares to 
a  $10  million  provision  for  credit  losses  in  2019  and 
$15  million  in  2018,  which  were  under  the  incurred 
loss model.

 Additional information is provided under “Loans 
and  Leases” 
this 
Management's Discussion and Analysis and in Note 4 
to  the  consolidated  financial  statements  in  this  Form 
10-K.

"Financial  Condition" 

in 

in 

Expenses

Table  8:  Expenses,  provides  the  breakout  of 
expenses  for  the  years  ended  December  31,  2020, 
2019 and 2018.

TABLE 8: EXPENSES

(Dollars in 
millions)

Compensation and 
employee benefits(1)

Years Ended December 31,

2020

2019

2018

% 
Change  
2020 vs. 
2019

% 
Change  
2019 vs. 
2018

$  4,450  $  4,541  $  4,780 

 (2) %

 (5) %

Information systems 
and communications  

Transaction 
processing services

Occupancy

Amortization of other 
intangible assets(1)

Acquisition costs

Restructuring 
charges, net

Other:

Professional 
services

Other

Total other
Total expenses(1)
Number of 
employees at year-
end

1,550 

1,465 

1,324 

978 

489 

234 

54 

983 

470 

236 

79 

985 

500 

226 

31 

 6 

 (1) 

 4 

 (1) 

 (32) 

 11 

 — 

 (6) 

 4 

 155 

(4) 

(2) 

(7) 

 100 

 (71) 

364 

601 

965 

321 

941 

357 

819 

1,262 

1,176 

$  8,716  $  9,034  $  9,015 

 13 

 (36) 

 (24) 

 (4) 

 (10) 

 15 

 7 

 — 

  39,439 

  39,103 

  40,142 

 1 

 (3) 

(1)  CRD  contributed  approximately  $248  million  in  total  expenses  in  2020,  approximately 
$201 million in total expenses in 2019 and approximately $39 million in total expenses in 
2018,  which  reflects  their  results  from  October  1,  2018,  the  date  of  acquisition,  through 
December 31, 2018.

Compensation and employee benefits expenses 
decreased  2%  in  2020  compared  to  2019,  primarily 
due  to  lower  headcount  in  high  cost  locations,  lower 
contractor  spend  and  lower  repositioning  charges, 
partially offset by higher incentive compensation. 

Total headcount increased by approximately 1% 
as of December 31, 2020 compared to December 31, 
2019, primarily driven by hires in global hubs, partially 
offset by a reduction in high cost locations.

Information 

communications 
systems  and 
expenses  increased  6%  in  2020  compared  to  2019. 
The increase was primarily related to higher software 
costs and technology infrastructure investments.

Transaction  processing  services  expenses  
decreased  1%  in  2020  compared  to  2019,  primarily 
due  to  higher  vendor  savings,  partially  offset  by 
higher broker fees and sub-custody costs.

Occupancy  expenses  increased  4%  in  2020 
compared 
to  higher 
to  2019,  primarily  due 
repositioning charges, partially offset by benefits from 
the advancement of our global footprint strategy.

Amortization 

of 

other 

intangible 

assets 

decreased 1% in 2020 compared to 2019.

Other  expenses  decreased  24% 

in  2020 
compared  to  2019,  primarily  driven  by  lower  legal 
expenses,  marketing  and  travel  costs,  partially  offset 
by higher professional fees. 

 State Street Corporation | 71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Acquisition Costs

Income Tax Expense

in  2018,  related 

We  recorded  approximately  $54  million  of 
acquisition  costs  in  2020  compared  to  $79  million  in  
2019  and  $31  million 
to  our 
acquisition  of  CRD.  As  we  integrate  CRD  into  our 
business, we expect to incur a total of approximately 
$225  million  of  acquisition  costs  through  2021,  after 
which we will no longer distinguish certain CRD costs 
as  acquisition  costs.  As  of  December  31,  2020,  we 
have incurred $164 million of acquisition costs related 
to CRD. We expect to incur any remaining significant 
acquisition costs related to CRD in 2021.

Restructuring and Repositioning Charges

Repositioning Charges

Expenses  for  2020  included  a  repositioning 
charge  of  $133  million,  consisting  of  $82  million  of 
compensation and employee benefits and $51 million 
of  occupancy  expenses. 
In  January  2021,  we 
announced that we expect to eliminate approximately 
1,200 positions, mostly in middle management, which 
will be partially offset by in-sourcing and critical hires, 
during  2021. These  actions  are  expected  to  result  in 
savings of approximately $150 million in 2021 due to 
automation 
organizational 
simplification  enabling  workforce  rationalization  and 
reduction of our real estate footprint by approximately 
13%  of  our  total  square  footage.  Total  repositioning 
charges were $110 million in 2019. 

processes 

and 

of 

The  following  table  presents  aggregate  activity 
for  repositioning  charges  and  activity  related  to 
previous Beacon restructuring charges for the periods 
indicated:

TABLE 
CHARGES

9:  RESTRUCTURING  AND  REPOSITIONING 

(In millions)

Accrual Balance at 
December 31, 2017

Accruals for Beacon

Accruals for 
Repositioning Charges

Payments and Other 
Adjustments

Accrual Balance at 
December 31, 2018

Accruals for Beacon

Accruals for 
Repositioning Charges

Payments and Other 
Adjustments

Accrual Balance at 
December 31, 2019

Accruals for Beacon

Accruals for 
Repositioning 
Charges

Payments and Other 
Adjustments

Accrual Balance at 
December 31, 2020

Employee
Related 
Costs

Real 
Estate
Actions

Asset and 
Other 
Write-offs

Total

$ 

166 

$ 

32 

$ 

3 

$ 

201 

(7) 

259 

— 

41 

— 

— 

(7) 

300 

(115) 

(36) 

(2) 

(153) 

303 

(2) 

98 

37 

— 

12 

(209) 

(42) 

190 

(4) 

82 

7 

— 

51 

1 

— 

— 

— 

1 

— 

— 

341 

(2) 

110 

(251) 

198 

(4) 

133 

(78) 

(52) 

(1) 

(131) 

$ 

190 

$ 

6 

$ 

— 

$ 

196 

Income  tax  expense  was  $479  million  in  2020 
compared  to  $470  million  in  2019.  Our  effective  tax 
rate was 16.5% in 2020, compared to 17.3% in 2019. 
The effective tax rate for 2020 included a benefit from 
the use of foreign tax credits. The effective tax rate for 
2019 included a benefit attributable to a foreign legal 
entity restructuring which was partially offset by legal 
accruals and limitations on foreign tax credit benefits. 

Additional 

information  regarding 

tax 
expense, including unrecognized tax benefits and tax 
contingencies, are provided in Notes 13 and 22 to the 
consolidated financial statements in this Form 10-K.

income 

LINE OF BUSINESS INFORMATION

Our  operations  are  organized  into  two  lines  of 
business: 
Investment 
Investment  Servicing  and 
Management,  which  are  defined  based  on  products 
and  services  provided.  The  results  of  operations  for 
lines  of  business  are  not  necessarily 
these 
comparable with those of other companies, including 
companies in the financial services industry.

Investment  Servicing, 

through  State  Street 
Institutional  Services,  State  Street  Global  Markets, 
State  Street  Global  Exchange  and  CRD,  provides 
services  for  institutional  clients,  including  mutual 
funds,  collective 
funds  and  other 
investment 
investment  pools,  corporate  and  public  retirement 
plans,  insurance  companies,  investment  managers, 
foundations  and  endowments  worldwide.  Products 
include:  custody;  product  accounting;  daily  pricing 
and administration; master trust and master custody; 
depotbank services (a fund oversight role created by 
non-U.S. 
cash 
management; foreign exchange, brokerage and other 
trading  services;  securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
financing; 
facilities; 
investment 
lease 
investment  manager 
manager  and  alternative 
operations  outsourcing;  performance, 
risk  and 
compliance analytics; and financial data management 
to support institutional investors.

record-keeping; 

regulation); 

loans  and 

is  designed 

technology  offering  which 

Included  within  our  Investment  Servicing  line  of 
business is CRD, which we acquired in October 2018. 
The  Charles  River  Investment  Management  solution 
is  a 
to 
automate  and  simplify  the  institutional  investment 
process  across  asset  classes, 
from  portfolio 
management  and  risk  analytics  through  trading  and 
post-trade settlement, with integrated compliance and 
managed  data  throughout.  With  the  acquisition  of 
CRD,  we  took  the  first  step  in  building  our  front-to-
back  platform,  State  Street  Alpha.  Today  our  State 
portfolio 
Street 
management,  trading  and  execution,  advanced  data 
aggregation,  analytics  and  compliance  tools,  and 
integration  with  other 
industry  platforms  and 
providers. 

combines 

platform 

Alpha 

 State Street Corporation | 72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Investment  Management,  through  State  Street  Global  Advisors,  provides  a  broad  range  of  investment 
management strategies and products for our clients. Our investment management strategies and products span the 
risk/reward spectrum for equity, fixed income and cash assets, including core and enhanced indexing, multi-asset 
strategies, active quantitative and fundamental active capabilities and alternative investment strategies. Our AUM is 
currently  primarily  weighted  to  indexed  strategies.  In  addition,  we  provide  a  breadth  of  services  and  solutions, 
including  environmental,  social  and  governance  investing,  defined  benefit  and  defined  contribution  and  Global 
Fiduciary Solutions (formerly Outsourced Chief Investment Officer). State Street Global Advisors is also a provider 
of ETFs, including the SPDR® ETF brand. While management fees are primarily determined by the values of AUM 
and the investment strategies employed, management fees reflect other factors as well, including the benchmarks 
specified in the respective management agreements related to performance fees.

For  information  about  our  two  lines  of  business,  as  well  as  the  revenues,  expenses  and  capital  allocation 

methodologies associated with them, refer to Note 24 to the consolidated financial statements in this Form 10-K.

Investment Servicing

TABLE 10: INVESTMENT SERVICING LINE OF BUSINESS RESULTS

(Dollars in millions, except where otherwise noted)

2020

2019

2018

Years Ended December 31,

% Change 
2020 vs. 2019

% Change 
2019 vs. 2018

Servicing fees
Foreign exchange trading services(1)

Securities finance
Software and processing fees(1)
Total fee revenue(1)

Net interest income

Total other income
Total revenue(1)

Provision for credit losses
Total expenses(1)

Income before income tax expense

Pre-tax margin

Average assets (in billions)

$ 

5,167 

$ 

5,074 

$ 

5,429 

1,299 

342 

706 

7,514 

2,211 

4 

9,729 

88 

7,071 

974 

462 

691 

7,201 

2,590 

43 

9,834 

10 

7,140 

1,071 

543 

443 

7,486 

2,691 

6 

10,183 

15 

7,081 

$ 

$ 

2,570 

$ 

2,684 

$ 

3,087 

 26 %

 27 %

 30 %

266.4 

$ 

220.3 

$ 

220.2 

 2 %

 33 

 (26) 

 2 

 4 

 (15) 

nm

 (1) 

 780 

 (1) 

 (4) 

 (7) %

 (9) 

 (15) 

 56 

 (4) 

 (4) 

nm

 (3) 

 (33) 

 1 

 (13) 

(1) CRD contributed approximately $420 million and $248 million in total revenue and total expenses, respectively, in 2020, approximately $385 million and $201 million 
in total revenue and total expenses, respectively, in 2019 and approximately $119 million and $39 million in total revenue and total expenses, respectively, in 2018, 
which reflects their results from October 1, 2018, the date of acquisition, through December 31, 2018.

nm Not meaningful
Servicing Fees

Servicing fees, as presented in Table 10: Investment Servicing Line of Business Results, increased 2% in 2020 
compared to 2019 primarily due to higher average market levels and client activity, primarily in the first half of 2020, 
partially offset by normal pricing headwinds.  FX rates impacted servicing fees positively by 1% in 2020 relative to 
2019 and negatively by 1% in 2019 relative to 2018.

Servicing  fees  generated  outside  the  U.S.  were  approximately  47%  of  total  servicing  fees  in  each  of  2020, 

2019 and 2018.

TABLE 11: ASSETS UNDER CUSTODY AND/OR ADMINISTRATION BY PRODUCT

(In billions)

Collective funds

Mutual funds

Insurance and other products

Pension products

Total 

$ 

$ 

December 31, 2020

December 31, 2019

December 31, 2018

% Change
2020 vs. 2019

% Change
2019 vs. 2018

10,878  $ 

9,796  $ 

10,882 

9,432 

7,599 

9,221 

8,417 

6,924 

38,791  $ 

34,358  $ 

8,999 

7,912 

8,220 

6,489 

31,620 

 11 %

 18 

 12 

 10 

 13 

 9 %

 17 

 2 

 7 

 9 

TABLE 12: ASSETS UNDER CUSTODY AND/OR ADMINISTRATION BY ASSET CLASS

(In billions)

Equities

Fixed-income

Short-term and other investments

Total 

December 31, 2020

December 31, 2019

December 31, 2018

% Change
2020 vs. 2019

% Change
2019 vs. 2018

$ 

$ 

21,626  $ 

19,301  $ 

12,834 

4,331 

10,766 

4,291 

38,791  $ 

34,358  $ 

18,041 

9,758 

3,821 

31,620 

 12 %

 19 

 1 

 13 

 7 %

 10 

 12 

 9 

 State Street Corporation | 73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 13: ASSETS UNDER CUSTODY AND/OR ADMINISTRATION BY GEOGRAPHY(1)

(In billions)

Americas

Europe/Middle East/Africa

Asia/Pacific

Total

$ 

$ 

December 31, 2020

December 31, 2019

December 31, 2018

% Change
2020 vs. 2019

% Change
2019 vs. 2018

28,245  $ 

25,018  $ 

8,101 

2,445 

7,325 

2,015 

38,791  $ 

34,358  $ 

23,203 

6,699 

1,718 

31,620 

 13 %

 11 

 21 

 13 

 8 %

 9 

 17 

 9 

(1) Geographic mix is generally based on the domicile of the entity servicing the funds and is not necessarily representative of the underlying asset mix.

Asset  servicing  mandates  newly  announced  in  2020  totaled  approximately  $787  billion,  with  an  increasing 
proportion  incorporating  State  Street Alpha,  compared  to  $1.84  trillion  in  2019.  Servicing  assets  remaining  to  be 
installed  in  future  periods  totaled  approximately  $436  billion  as  of  December  31,  2020,  which  will  be  reflected  in 
AUC/A  in  future  periods  after  installation  and  will  generate  servicing  fee  revenue  in  subsequent  periods.  The  full 
revenue impact of such mandates will be realized over several quarters as the assets are installed and additional 
services are added over that period.

New asset servicing mandates may be subject to completion of definitive agreements, approval of applicable 
boards and shareholders and customary regulatory approvals. New asset servicing mandates and servicing assets 
remaining to be installed in future periods exclude certain new business which has been contracted, but for which 
the  client  has  not  yet  provided  permission  to  publicly  disclose  and  the  expected  installation  date  extends  beyond 
one  quarter.  These  excluded  assets,  which  from  time  to  time  may  be  significant,  will  be  included  in  new  asset 
servicing  mandates  and  reflected  in  servicing  assets  remaining  to  be  installed  in  the  period  in  which  the  client 
provides  its  permission.  Servicing  mandates  and  servicing  assets  remaining  to  be  installed  in  future  periods  are 
presented on a gross basis and therefore also do not include the impact of clients who have notified us during the 
period of their intent to terminate or reduce their relationship with us, which may from time to time be significant.

With  respect  to  these  new  servicing  mandates,  once  installed  we  may  provide  various  services,  including 
accounting,  bank  loan  servicing,  compliance  reporting  and  monitoring,  custody,  depository  banking  services,  FX, 
fund  administration,  hedge  fund  servicing,  middle  office  outsourcing,  performance  and  analytics,  private  equity 
administration,  real  estate  administration,  securities  finance,  transfer  agency  and  wealth  management  services. 
Revenues  associated  with  new  servicing  mandates  may  vary  based  on  the  breadth  of  services  provided  and  the 
timing of installation, and the types of assets.

As a result of a decision to diversify providers, one of our large asset servicing clients has advised us it expects 
to move a significant portion of its ETF assets currently with State Street to one or more other providers, pending 
necessary approvals. We expect to continue as a significant service provider for this client after this transition and 
for  the  client  to  continue  to  be  meaningful  to  our  business.  The  transition  is  expected  to  begin  in  2022  but  will 
principally occur in 2023. For the year ended December 31, 2020, the fee revenue associated with the transitioning 
assets  represented  approximately  1.5%  of  our  total  fee  revenue.  The  total  revenue  and  income  impact  of  this 
transition will depend upon a range of factors, including potential growth in our continuing business with the client 
and expense reductions associated with the transition.

For  additional  information  about  the  impact  of  worldwide  equity  and  fixed-income  valuations  on  our  fee 
revenue, as well as other key drivers of our servicing fee revenue, refer to "Fee Revenue" in "Consolidated Results 
of Operations" included in this Management's Discussion and Analysis.

Foreign Exchange Trading Services

Foreign exchange trading services revenue, as presented in Table 10: Investment Servicing Line of Business 
Results, increased 33% in 2020 compared to 2019, primarily due to higher volumes and market volatility. Foreign 
exchange trading services is composed of revenue generated by FX trading and revenue generated by brokerage 
and  other  trading  services,  which  made  up  68%  and  32%,  respectively,  of  foreign  exchange  trading  services 
revenue in 2020.

  We  primarily  earn  FX  trading  revenue  by  acting  as  a  principal  market-maker  through  both  "direct  sales  and 

trading” and “indirect FX trading.”

• Direct sales and trading: Represent FX transactions at negotiated rates with clients and investment 
managers  that  contact  our  trading  desk  directly.  These  principal  market-making  activities  include 
transactions  for  funds  serviced  by  third  party  custodians  or  prime  brokers,  as  well  as  those  funds  under 
custody with us.

•

Indirect FX trading: Represents FX transactions with clients, for which we are the funds' custodian, 
or  their  investment  managers,  routed  to  our  FX  desk  through  our  asset-servicing  operation.  We  execute 
indirect FX trades as a principal at rates disclosed to our clients.

 State Street Corporation | 74

 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Our FX trading revenue is influenced by multiple 
factors,  including:  the  volume  and  type  of  client  FX 
transactions  and  related  spreads;  currency  volatility, 
reflecting market conditions; and our management of 
exchange  rate,  interest  rate  and  other  market  risks 
associated with our FX activities. The relative impact 
of  these  factors  on  our  total  FX  trading  revenues 
often  differs  from  period  to  period.  For  example, 
assuming all other factors remain constant, increases 
or  decreases  in  volumes  or  bid-offer  spreads  across 
product mix tend to result in increases or decreases, 
as the case may be, in client-related FX revenue. 

trading 

to  either  direct  sales  and 

Our clients that utilize indirect FX trading can, in 
addition  to  executing  their  FX  transactions  through 
dealers  not  affiliated  with  us,  transition  from  indirect 
FX 
trading 
execution, including our “Street FX” service, or to one 
of our electronic trading platforms. Street FX, in which 
we  continue  to  act  as  a  principal  market-maker, 
enables  our  clients  to  define  their  FX  execution 
strategy  and  automate 
trade  execution 
process, both for funds under custody with us as well 
as those under custody at another bank.

the  FX 

We also earn foreign exchange trading services 
revenue  through  "electronic  FX  services"  and  "other 
trading, 
transition  management  and  brokerage 
revenue." 

• Electronic  FX  services:  Our  clients 
may  choose  to  execute  FX  transactions 
through  one  of  our  electronic 
trading 
transactions  generate 
platforms.  These 
revenue through a “click” fee.

• Other trading, transition management 
and brokerage revenue: As our clients look to 
us to enhance and preserve portfolio values, 
they  may  choose  to  utilize  our  Transition  or 
Currency  Management 
or 
transact  with  our  Equity  Trade  execution 
group.  These  transactions,  which  are  not 
limited 
foreign  exchange,  generate 
revenue  via  commissions  charged  for  trades 
transacted  during  the  management  of  these 
portfolios.

capabilities 

to 

Securities Finance

Our securities finance business consists of three 

components: 

(1)  an  agency  lending  program  for  State  Street 
Global  Advisors  managed  investment  funds  with  a 
broad range of investment objectives, which we refer 
to as the State Street Global Advisors lending funds; 

(2)  an  agency  lending  program  for  third-party 
investment  managers  and  asset  owners,  which  we 
refer to as the agency lending funds; and 

(3) security lending transactions which we enter 
into  as  principal,  which  we  refer  to  as  our  enhanced 
custody business.

Securities  finance  revenue  earned  from  our 
agency  lending  activities,  which  is  composed  of  our 
split of both the spreads related to cash collateral and 
the fees related to non-cash collateral, is principally a 
function  of  the  volume  of  securities  on  loan,  the 
interest  rate  spreads  and 
the 
fees  earned  on 
underlying collateral and our share of the fee split.

As  principal,  our  enhanced  custody  business 
borrows  securities  from  the  lending  client  or  other 
market participants and then lends such securities to 
the subsequent borrower, either our client or a broker/
dealer. We act as principal when the lending client is 
unable  to,  or  elects  not  to,  transact  directly  with  the 
market  and  execute  the  transaction  and  furnish  the 
securities. In our role as principal, we provide support 
to the transaction through our credit rating. While we 
source  a  significant  proportion  of  the  securities 
furnished  by  us  in  our  role  as  principal  from  third 
parties,  we  have  the  ability  to  source  securities 
through  assets  under  custody  from  clients  who  have 
designated us as an eligible borrower.

Securities  finance  revenue,  as  presented  in 
Table  10:  Investment  Servicing  Line  of  Business 
Results,  decreased  26%  in  2020  compared  to  2019, 
reflecting  decreases  in  enhanced  custody  balances 
due  to  client  deleveraging  and  lower  agency  lending 
revenues due to lower spreads.

Market  influences  may  continue  to  affect  client 
demand  for  securities  finance,  and  as  a  result  our 
revenue  from,  and  the  profitability  of,  our  securities 
lending  activities  in  future  periods.  In  addition,  the 
constantly  evolving regulatory environment, including 
revised  or  proposed  capital  and  liquidity  standards, 
interpretations  of  those  standards,  and  our  own 
balance  sheet  management  activities,  may  influence 
modifications  to  the  way  in  which  we  deliver  our 
agency lending or enhanced custody businesses, the 
volume  of  our  securities  lending  activity  and  related 
revenue and profitability in future periods.

Software and Processing Fees

Software  and  processing  fees  revenue  includes 
diverse  types  of  fees  and  revenue,  including  fees 
from  software  licensing  and  maintenance,  fees  from 
our  structured  products  business  and  other  revenue 
including  equity 
joint  venture 
investments,  gains  and  losses  on  sales  of  other 
assets,  market-related  adjustments  and 
income 
associated with certain tax-advantaged investments.

from  our 

income 

 State Street Corporation | 75

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Software and processing fees revenue, presented in Table 10: Investment Servicing Line of Business Results, 
increased 2% in 2020 compared to 2019 and reflects approximately $406 million from CRD in 2020. We acquired 
CRD on October 1, 2018. Revenue related to the front office solutions provided by CRD is primarily driven by the 
sale  of  term  software  licenses  and  software  as  service  arrangements,  including  professional  services  such  as 
consulting  and  implementation  services,  software  support  and  maintenance. Approximately  50%-70%  of  revenue 
associated  with  a  sale  of  software  to  be  installed  on-premise  is  recognized  at  a  point  in  time  when  the  customer 
benefits from obtaining access to and use of the software license, with the percentage varying based on the length 
of  the  contract  and  other  contractual  terms.  The  remainder  of  revenue  for  on-premise  installations  is  recognized 
over the length of the contract as maintenance and other services are provided. Upon renewal of an on-premises 
software contract, the same pattern of revenue recognition is followed with 50%-70% recognized upon renewal and 
the  balance  recognized  over  the  term  of  the  contract.  Revenue  for  a  Software  as  a  Service  (SaaS)  related 
arrangement,  where  the  customer  does  not  take  possession  of  the  software,  is  recognized  over  the  term  of  the 
contract as services are provided. Upon renewal of a SaaS arrangement, revenue continues to be recognized as 
services are provided under the new contract. As a result of these differences in how portions of CRD revenue are 
accounted  for,  CRD  revenue  may  vary  more  than  other  business  units  quarter  to  quarter.  CRD  contributed 
approximately  $420  million  in  total  revenue  in  2020,  compared  to  approximately  $385  million  in  2019,  including 
approximately $370 million in software and processing fees and $15 million  in brokerage and other trading services 
within  foreign  exchange  trading  services.  The  increase  in  revenue  is  primarily  driven  by  SaaS  revenue  and 
professional services.
Amortization  of 

impacted  software  and  processing 

investments  negatively 

tax  advantage 

fees  by 

approximately $88 million and $52 million in 2020 and 2019, respectively.

In addition, FX and market-related adjustments, which also includes certain fair value adjustments, impacted 

software and processing fees by approximately $26 million and $16 million in 2020 and 2019, respectively. 

Expenses

Total expenses for Investment Servicing decreased 1% in 2020 compared to 2019, primarily due to on-going 
expense  management  initiatives,  partially  offset  by  technology  infrastructure  and  operational  investments.  Total 
expenses  contributed  by  CRD  in  2020  were  approximately  $248  million,  compared  to  $201  million  in  2019. 
Additional  information  about  expenses  is  provided  under  "Expenses"  in  "Consolidated  Results  of  Operations" 
included in this Management's Discussion and Analysis.

Investment Management

TABLE 14: INVESTMENT MANAGEMENT LINE OF BUSINESS RESULTS

(Dollars in millions, except where otherwise noted)

2020

2019

2018

Years Ended December 31,

% Change 
2020 vs. 
2019

% Change 
2019 vs. 
2018

Management fees(1)(2)

Foreign exchange trading services(1)(3)

Securities finance

Software and processing fees(4)

Total fee revenue

Net interest income

Total revenue

Total expenses

Income before income tax expense

Pre-tax margin

Average assets (in billions)

$ 

1,880 

$ 

1,824 

$ 

1,899 

64 

14 

27 

1,985 

(11) 

1,974 

1,471 

84 

9 

29 

1,946 

(24) 

1,922 

1,535 

82 

— 

(5) 

1,976 

(20) 

1,956 

1,544 

$ 

$ 

503 

$ 

387 

$ 

412 

 25 %

 20 %

 21 %

2.9 

$ 

3.0 

$ 

3.2 

 3 %

 (24) 

nm

nm

 2 

 (54) 

 3 

 (4) 

 30 

 (4) %

 2 

nm

nm

 (2) 

 20 

 (2) 

 (1) 

 (6) 

(1) Certain fees associated with our GLD ETFs have been reclassified from Foreign exchange trading services to Management fees to better reflect the nature of those 
fees. Prior periods have been reclassified to conform to current-period presentation. These fees were approximately $81 million, $53 million and $48 million in 2020, 
2019 and 2018, respectively.
(2) Includes revenues from SPDR® Gold Shares and SPDR® Gold MiniSharesSM Trust AUM where we are not the investment manager but act as the marketing 
agent.
(3) Includes revenue for reimbursements received for certain ETFs associated with State Street Global Advisors where we act as the distribution and marketing agent.	
(4) Includes other revenue items that are primarily driven by equity market movements.
nm Not meaningful 

Investment Management total revenue increased 3%  in 2020 compared to 2019. 

 State Street Corporation | 76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Management Fees

Management fees increased 3% in 2020 compared to 2019, primarily due to higher average market levels and 

ETF and cash net inflows, partially offset by net institutional outflows.

Management fees generated outside the U.S. were approximately 26% of total management fees in 2020 

compared to approximately 27% in both 2019 and 2018.

TABLE 15: ASSETS UNDER MANAGEMENT BY ASSET CLASS AND INVESTMENT APPROACH

December 31, 2020

December 31, 2019

December 31, 2018

% Change
2020 vs. 2019

% Change
2019 vs. 2018

(In billions)

Equity:

  Active

  Passive

Total equity

Fixed-income:

  Active

  Passive

Total fixed-income
Cash(1)

Multi-asset-class solutions:

  Active

  Passive

Total multi-asset-class solutions
Alternative investments(2):

  Active

  Passive

Total alternative investments

$ 

83  $ 

88  $ 

2,089 

2,172 

1,903 

1,991 

92 

441 

533 

359 

26 

164 

190 

23 

190 

213 

89 

379 

468 

324 

24 

133 

157 

21 

155 

176 

80 

1,464 

1,544 

81 

341 

422 

287 

19 

113 

132 

21 

105 

126 

 (6) %

 10 %

 10 

 9 

 3 

 16 

 14 

 11 

 8 

 23 

 21 

 10 

 23 

 21 

 11 

 30 

 29 

 10 

 11 

 11 

 13 

 26 

 18 

 19 

 — 

 48 

 40 

 24 

Total

$ 

3,467  $ 

3,116  $ 

2,511 

(1) Includes both floating- and constant-net-asset-value portfolios held in commingled structures or separate accounts.
(2) Includes real estate investment trusts, currency and commodities, including SPDR® Gold Shares and SPDR® Gold MiniSharesSM Trust. We are not the investment manager for 
the SPDR® Gold Shares and SPDR®Gold MiniSharesSM Trust, but act as the marketing agent. 

TABLE 16: EXCHANGE-TRADED FUNDS BY ASSET CLASS(1)

(In billions)
Alternative Investments(2)

Cash

Equity

Multi Asset

Fixed-Income

December 31, 2020

December 31, 2019

December 31, 2018

$ 

83  $ 

56  $ 

14 

706 

1 

102 

9 

618 

— 

85 

% Change
2020 vs. 2019

% Change
2019 vs. 2018

 48 %

 30 %

 56 

 14 

 100 

 20 

 18 

 — 

 28 

 — 

 29 

 28 

43 

9 

482 

— 

66 

600 

Total Exchange-Traded Funds

$ 

906  $ 

768  $ 

(1) ETFs are a component of AUM presented in the preceding table.
(2) Includes real estate investment trusts, currency and commodities, including SPDR® Gold Shares and SPDR® Gold MiniSharesSM Trust. We are not the investment manager for 
the SPDR® Gold Shares and SPDR®Gold MiniSharesSM Trust, but act as the marketing agent. 

TABLE 17: GEOGRAPHIC MIX OF ASSETS UNDER MANAGEMENT(1)

(In billions)

North America

Europe/Middle East/Africa

Asia/Pacific

Total

December 31, 2020

December 31, 2019

December 31, 2018

% Change
2020 vs. 2019

% Change
2019 vs. 2018

$ 

$ 

2,414  $ 

2,115  $ 

509 

544 

493 

508 

3,467  $ 

3,116  $ 

1,731 

421 

359 

2,511 

 14 %

 3 

 7 

 11 

 22 %

 17 

 42 

 24 

(1) Geographic mix is based on client location or fund management location.

 State Street Corporation | 77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 18: ACTIVITY IN ASSETS UNDER MANAGEMENT BY PRODUCT CATEGORY

(In billions)

Equity

Fixed-
Income

Cash(1)

Multi-Asset-
Class 
Solutions

Alternative 
Investments(2)

Total

Balance as of December 31, 2017

$ 

1,745  $ 

414  $ 

330  $ 

147  $ 

146  $ 

2,782 

Long-term institutional flows, net(3)

Exchange-traded fund flows, net

Cash fund flows, net

Total flows, net

Market appreciation (depreciation)

Foreign exchange impact

Total market/foreign exchange impact

(45) 

(3) 

— 

(48) 

(142) 

(11) 

(153) 

12 

7 

— 

19 

(7) 

(4) 

(11) 

— 

6 

(50) 

(44) 

3 

(2) 

1 

(3) 

— 

— 

(3) 

(10) 

(2) 

(12) 

(2) 

(2) 

— 

(4) 

(10) 

(6) 

(16) 

(38) 

8 

(50) 

(80) 

(166) 

(25) 

(191) 

Balance as of December 31, 2018

$ 

1,544  $ 

422  $ 

287  $ 

132  $ 

126  $ 

2,511 

Long-term institutional flows, net(3)

Exchange-traded fund flows, net

Cash fund flows, net

Total flows, net

Market appreciation (depreciation)

Foreign exchange impact

Total market/foreign exchange impact

26 

13 

— 

39 

404 

4 

408 

(7) 

15 

— 

8 

38 

— 

38 

— 

— 

31 

31 

6 

— 

6 

3 

— 

— 

3 

22 

— 

22 

16 

6 

— 

22 

28 

— 

28 

38 

34 

31 

103 

498 

4 

502 

Balance as of December 31, 2019

$ 

1,991  $ 

468  $ 

324  $ 

157  $ 

176  $ 

3,116 

Long-term institutional flows, net(3)

Exchange-traded fund flows, net

Cash fund flows, net

Total flows, net

Market appreciation (depreciation)

Foreign exchange impact

Total market/foreign exchange impact

(99) 

13 

— 

(86) 

238 

29 

267 

2 

12 

— 

14 

43 

8 

51 

(1) 

4 

32 

35 

(1) 

1 

— 

10 

— 

— 

10 

19 

4 

23 

(12) 

(100) 

15 

— 

3 

30 

4 

34 

44 

32 

(24) 

329 

46 

375 

Balance as of December 31, 2020

$ 

2,172  $ 

533  $ 

359  $ 

190  $ 

213  $ 

3,467 

(1) Includes both floating- and constant-net-asset-value portfolios held in commingled structures or separate accounts.
(2) Includes real estate investment trusts, currency and commodities, including SPDR® Gold Shares and SPDR® Gold MiniSharesSM Trust. We are not the investment manager for 
the SPDR® Gold Shares and SPDR®Gold MiniSharesSM Trust, but act as the marketing agent.
(3) Amounts represent long-term portfolios, excluding ETFs.
Expenses 

Total expenses for Investment Management decreased 4% in 2020 compared to 2019, primarily due to savings  

from on-going expense management initiatives.

Additional information about expenses is provided under "Expenses" in "Consolidated Results of Operations" 

included in this Management's Discussion and Analysis.

 State Street Corporation | 78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

FINANCIAL CONDITION

TABLE 19: AVERAGE STATEMENT OF CONDITION(1)

the 

and 

sheet 

is  primarily  driven  by 

The  structure  of  our  consolidated  statement  of 
liabilities 
condition 
Investment  Servicing  and 
generated  by  our 
Investment  Management 
lines  of  business.  Our 
clients' needs and our operating objectives determine 
currency 
volume,  mix 
balance 
denomination. As  our  clients  execute  their  worldwide 
cash  management  and  investment  activities,  they 
investments 
utilize  deposits  and  short-term 
that 
liabilities.  These 
the  majority  of  our 
constitute 
liabilities are generally in the form of interest-bearing 
transaction account deposits, which are denominated 
in  a  variety  of  currencies;  non-interest-bearing 
demand deposits; and repurchase agreements, which 
generally serve as short-term investment alternatives 
for our clients.

Deposits and other liabilities resulting from client 
initiated  transactions  are  invested  in  assets  that 
generally  have  contractual  maturities  significantly 
longer  than  our  liabilities;  however,  we  evaluate  the 
operational  nature  of  our  deposits  and  seek  to 
maintain  appropriate  short-term  liquidity  of  those 
liabilities  that  are  not  operational  in  nature  and 
maintain  longer-termed  assets  for  our  operational 
deposits.  Our  assets  consist  primarily  of  securities 
held in our AFS or HTM portfolios and short-duration 
financial 
interest-bearing 
deposits  with  banks  and  securities  purchased  under 
resale  agreements.  The  actual  mix  of  assets  is 
determined  by 
the  client 
liabilities and our desire to maintain a well-diversified 
portfolio of high-quality assets.

instruments,  such  as 

the  characteristics  of 

(In millions)

Assets:

Interest-bearing deposits with 
banks

Securities purchased under 
resale agreements

Trading account assets

U.S. Treasury and federal 
agencies:

Years Ended December 31,

2020

2019

2018

$ 

76,588  $ 

48,500  $ 

54,328 

3,452 

878 

2,506 

884 

2,901 

1,051 

Direct obligations

14,017 

14,249 

16,226 

Mortgage-and asset-backed 
securities

46,799 

State and political subdivisions  

1,717 

42,390 

1,869 

32,223 

5,481 

Other investments:

Asset-backed securities

11,096 

9,734 

13,323 

Collateralized mortgage-
backed securities and 
obligations

Other debt investments and 
equity securities

Investment securities held to 
maturity purchased under 
money market liquidity facility

Total Investment securities

Loans and leases

Other interest-earning assets

Average total interest-
earning assets

682 

896 

1,549 

26,681 

22,630 

19,268 

8,183 

109,175 

27,525 

11,256 

— 

91,768 

24,073 

14,160 

— 

88,070 

23,573 

15,714 

228,874 

181,891 

185,637 

Cash and due from banks

3,849 

3,390 

3,178 

Other non-interest-earning 
assets

36,611 

38,053 

34,570 

Average total assets

$  269,334  $  223,334  $  223,385 

Liabilities and shareholders’ 
equity:

Interest-bearing deposits:

U.S.

Non-U.S.

Total interest-bearing deposits(2)
Securities sold under 
repurchase agreements

Short-term borrowings under 
money market liquidity facility

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Average total interest-
bearing liabilities

Non-interest-bearing deposits(2)
Other non-interest-bearing 
liabilities

Preferred shareholders’ equity

Common shareholders’ equity

$ 

87,444  $ 

67,547  $ 

54,953 

68,806 

61,301 

70,623 

156,250 

128,848 

125,576 

2,615 

1,616 

2,048 

8,207 

2,226 

14,371 

3,176 

— 

1,524 

11,474 

4,103 

— 

1,327 

10,686 

4,956 

186,845 

147,565 

144,593 

36,975 

29,414 

35,832 

20,464 

2,569 

22,481 

21,299 

3,653 

21,403 

19,804 

3,327 

19,829 

Average total liabilities and 
shareholders’ equity

$  269,334  $  223,334  $  223,385 

(1) Additional information about our average statement of condition, primarily 
our interest-earning assets and interest-bearing liabilities, is provided in "Net 
Interest Income" included in this Management's Discussion and Analysis.
(2)  Total  deposits  averaged  $193.23  billion  in  2020  compared  to  $158.26 
billion and $161.41 billion in 2019 and 2018, respectively.

 State Street Corporation | 79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Investment Securities

TABLE 20: CARRYING VALUES OF INVESTMENT 
SECURITIES

As of December 31,

2020

2019

2018

(In millions)

Available-for-sale:

U.S. Treasury and federal 
agencies:

Direct obligations

$ 

6,575  $ 

3,487  $ 

1,039 

Mortgage-backed securities

14,305 

17,838 

15,968 

Total U.S. Treasury and federal 
agencies

Asset-backed securities:

Student loans(1) 

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage 
obligations

Other U.S. debt securities

20,880 

21,325 

17,007 

314 

90 

2,966 

3,370 

1,996 

2,291 

12,539 

12,903 

29,729 

1,548 

78 

3,443 

531 

89 

1,820 

2,440 

1,980 

2,179 

12,373 

8,658 

25,190 

1,783 

104 

2,973 

541 

583 

593 

1,717 

1,682 

1,574 

12,793 

6,602 

22,651 

1,918 

197 

1,658 

Total

$ 

59,048  $  53,815  $  45,148 

Held-to-maturity(2):
U.S. Treasury and federal 
agencies:

Direct obligations

$ 

6,057  $  10,311  $  14,794 

Mortgage-backed securities

36,883 

26,297 

21,647 

Total U.S. Treasury and federal 
agencies

Asset-backed securities:

Student loans(1) 

Credit cards

Other

42,940 

36,608 

36,441 

4,774 

3,783 

3,191 

— 

— 

— 

— 

193 

1 

Total asset-backed securities

4,774 

3,783 

3,385 

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

Collateralized mortgage 
obligations

Held-to-maturity under money 
market mutual fund liquidity 
facility(3)

303 

— 

342 

— 

645 

572 

366 

— 

328 

— 

694 

697 

638 

223 

358 

46 

1,265 

823 

3,300 

— 

— 

Total

$ 

52,231  $  41,782  $  41,914 

(1)  Primarily  comprised  of  securities  guaranteed  by  the  federal  government 
with  respect  to  at  least  97%  of  defaulted  principal  and  accrued  interest  on 
the underlying loans.
(2)  Includes  securities  at  amortized  cost  or  fair  value  on  the  date  of  transfer 
from AFS.
(3) Consists entirely of U.S. securities.

Additional 

investment 
securities  portfolio  is  provided  in  Note  3  to  the 
consolidated financial statements in this Form 10-K.

information  about  our 

the 

We  manage  our  investment  securities  portfolio 
to  align  with 
rate  and  duration 
interest 
characteristics  of  our  client  liabilities  and  in  the 
context  of  the  overall  structure  of  our  consolidated 
statement  of  condition,  in  consideration  of  the  global 
interest  rate  environment.  We  consider  a  well-
diversified,  high-credit  quality  investment  securities 
portfolio 
the 
management  of  our  consolidated  statement  of 
condition.

important  element 

to  be  an 

in 

Average  duration  of  our  investment  securities 
portfolio was 3.0 years and 2.7 years as of December 
31,  2020  and  December  31,  2019,  respectively.  The 
increase  in  securities  duration  is  primarily  driven  by 
continued growth in the investment portfolio.

Approximately  92%  and  90%  of  the  carrying 
value  of  the  portfolio  was  rated  “AAA”  or  “AA”  as  of 
December  31,  2020  and  December  31,  2019, 
respectively.

TABLE 21: INVESTMENT PORTFOLIO BY EXTERNAL CREDIT 
RATING (EXCLUDING SECURITIES PURCHASED UNDER THE
MMLF PROGRAM)

December 31, 2020

December 31, 2019

AAA(1)
AA

A

BBB

Below BBB

 78 %

 14 

 4 

 4 

 — 

 100 %

 77 %

 13 

 5 

 5 

 — 

 100 %

(1)  Includes  U.S. Treasury  and  federal  agency  securities  that  are  split-rated, 
“AAA”  by  Moody’s  Investors  Service  and  “AA+”  by  Standard  &  Poor’s  and 
also includes Agency MBS securities which are not explicitly rated but which 
have an explicit or assumed guarantee from the U.S. government.

As  of  December  31,  2020  and  December  31, 
2019,  the  investment  portfolio  was  diversified  with 
respect  to  asset  class  composition.  The  following 
table  presents 
these  asset 
classes.

the  composition  of 

TABLE 22: INVESTMENT PORTFOLIO BY ASSET CLASS

December 31, 2020

December 31, 2019

U.S. Agency 
Mortgage-backed 
securities
Foreign sovereign

U.S. Treasuries

Asset-backed 
securities
Other credit(1)

 39 %

 41 %

 20 

 11 

 11 

 19 

 19 

 14 

 11 

 15 

 100 %

 100 %

(1) Includes the securities purchased under the MMLF program.
Non-U.S. Debt Securities 

Approximately  27%  of  the  aggregate  carrying 
value  of  our  investment  securities  portfolio  was  non-
U.S.  debt  securities  as  of  both  December  31,  2020 
and December 31, 2019.

 State Street Corporation | 80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 23: NON-U.S. DEBT SECURITIES

(In millions)

December 31, 2020

December 31, 2019

Available-for-sale:
European(1)
Canada
France
Australia

Germany
Spain
Belgium
Austria
Netherlands
Ireland
Finland
United Kingdom
Asian(1)
Italy
Japan
Sweden
Hong Kong
Luxembourg
Brazil
Norway
Other(2)
Total
Held-to-maturity:
Singapore
Australia
Spain
United Kingdom
Germany
Other(3)
Total

$ 

$ 

$ 

$ 

3,275  $ 
3,163 
2,829 
2,809 

2,155 
1,642 
1,618 
1,544 
1,528 
1,226 
1,222 
1,209 
1,165 
1,014 
560 
212 
162 
83 
74 
22 
2,217 

29,729  $ 

342  $ 

90 
84 
84 
— 
45 

645  $ 

2,101 
2,611 
2,223 
2,409 

1,944 
1,531 
977 
1,398 
1,524 
1,235 
846 
1,608 
581 
1,113 
1,363 
156 
617 
124 
93 
51 
685 
25,190 

214 
109 
85 
126 
112 
48 
694 

(1) Consists entirely of supranational bonds.
(2)  Included  approximately  $2,166  million  and  $618  million  as  of  December  31, 
2020 and December 31, 2019, respectively, related to supranational bonds.
(3)  Included  approximately  $45  million  and  $46  million  as  of  December  31,  2020 
and  December  31,  2019,  respectively,  related  to  Italy  and  Portugal,  all  of  which 
were related to MBS.

Approximately  80%  and  74%  of  the  aggregate 
carrying  value  of  these  non-U.S.  debt  securities  was 
rated  “AAA”  or  “AA”  as  of  December  31,  2020  and 
December  31,  2019,  respectively.  The  majority  of 
these securities comprised senior positions within the 
security  structures;  these  positions  have  a  level  of 
protection  provided  through  subordination  and  other 
forms  of  credit  protection. As  of  December  31,  2020 
and  December  31,  2019,  approximately  21%  and 
27%, respectively, of the aggregate carrying value of 
these non-U.S. debt securities was floating-rate.

As  of  December  31,  2020,  our  non-U.S.  debt 
securities  had  an  average  market-to-book  ratio  of 
101.5%,  and  an  aggregate  pre-tax  net  unrealized 
gain  of  $439  million,  composed  of  gross  unrealized 
gains  of  $452  million  and  gross  unrealized  losses  of 
$13 million. These unrealized amounts included:

• a pre-tax net unrealized gain of $375 
million,  composed  of  gross  unrealized  gains 
of $384 million and gross unrealized losses of 
$9 million, associated with non-U.S. AFS debt 
securities; and

• a  pre-tax  net  unrealized  gain  of  $64 
million,  composed  of  gross  unrealized  gains 
of $68 million and gross unrealized losses of 
$4  million,  associated  with  non-U.S.  HTM 
debt securities.

As  of  December  31,  2020, 

the  underlying 
for  non-U.S.  MBS  and  ABS  primarily 
collateral 
included  U.K.,  Australian, 
Italian  and  Dutch 
mortgages. The securities listed under “Canada” were 
composed  of  Canadian  government  securities  and 
provincial  bonds,  corporate  debt  and  non-U.S. 
agency  securities.  The  securities 
listed  under 
“France”  were  composed  of  sovereign  bonds, 
corporate  debt,  covered  bonds,  ABS  and  Non-U.S. 
agency securities. The securities listed under “Japan” 
were 
Japanese 
government securities.

substantially 

composed 

of 

Municipal Obligations

We  carried  approximately  $1.5  billion  of 
municipal  securities  classified  as  state  and  political 
subdivisions  in  our  investment  securities  portfolio  as 
of  December  31,  2020,  as  shown  in  Table  20: 
Carrying Values of Investment Securities, all of which 
were classified as AFS. As of December 31, 2020, we 
also provided approximately $9.4 billion of credit and 
liquidity facilities to municipal issuers.

TABLE 24: STATE AND MUNICIPAL OBLIGORS(1)

(Dollars in millions)

December 31, 2020

State of Issuer:

Texas

California

New York

Massachusetts
Total

December 31, 2019

State of Issuer:

Texas

California

New York

Massachusetts

Total

Total 
Municipal
Securities(2)

Credit and 
Liquidity 
Facilities(3)

Total

% of Total 
Municipal
Exposure

$ 

268  $ 

2,282  $  2,550 

 23 %

113 

297 

382 

$ 

1,060  $ 

2,174 

1,363 

2,287 

1,660 

927 

1,309 
6,746  $  7,806 

 21 

 15 

 12 

$ 

275  $ 

2,345  $  2,620 

 23 %

111 

283 

442 

2,114 

1,531 

809 

2,225 

1,814 

1,251 

 20 

 16 

 11 

$ 

1,111  $ 

6,799  $  7,910 

(1) Represented 5% or more of our aggregate municipal credit exposure of approximately 
$11.06  billion  and  $11.32  billion  across  our  businesses  as  of  December  31,  2020  and 
December 31, 2019, respectively.
(2) Includes approximately $0.08 billion of municipal HTM MMLF securities.
(3) Includes municipal loans which are also presented within Table 26: U.S. and Non-U.S. 
Loans and Leases.

 State Street Corporation | 81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Our  aggregate  municipal  securities  exposure  presented  in  Table  24:  State  and  Municipal  Obligors,  was 
concentrated primarily with highly-rated counterparties, with approximately 87% of the obligors rated “AAA” or “AA” 
as  of  December  31,  2020.  As  of  that  date,  approximately  26%  and  74%  of  our  aggregate  municipal  securities 
exposure was associated with general obligation and revenue bonds, respectively. The portfolios are also diversified 
geographically, with the states that represent our largest exposures widely dispersed across the U.S.

Additional information with respect to our assessment of impairment of our municipal securities is provided in 

Note 3 to the consolidated financial statements in this Form 10-K.

TABLE 25: CONTRACTUAL MATURITIES AND YIELDS

As of December 31, 2020

Under 1 Year

1 to 5 Years

6 to 10 Years

Over 10 Years

Total

(Dollars in millions)
Available-for-sale(1):

U.S. Treasury and federal agencies:

Amount

Yield

Amount

Yield

Amount

Yield

Amount

Yield

Amount

  Direct obligations

$  1,661 

 .91 % $  2,771 

 .51 % $  2,143 

 1.54 % $ 

— 

 — % $  6,575 

  Mortgage-backed securities

127 

 3.46 

619 

 2.52 

2,828 

 .90 

  10,731 

 3.19 

  14,305 

Total U.S. treasury and federal 
agencies

1,788 

Asset-backed securities:

  Student loans

  Credit cards

  Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

  Mortgage-backed securities

  Asset-backed securities

  Government securities

  Other

Total non-U.S. debt securities
State and political subdivisions(2)

Collateralized mortgage obligations

Other U.S. debt securities

115 

 1.77 

— 

76 

191 

260 

337 

3,151 

1,329 

5,077 

136 

— 

452 

 — 

 1.19 

 .67 

 .61 

 .51 

 2.14 

 6.26 

 — 

 2.90 

3,390 

90 

— 

1,077 

1,167 

527 

1,247 

8,151 

9,652 

  19,577 

626 

— 

 .68 

 — 

 1.26 

 .60 

 .39 

 1.99 

 1.01 

 5.39 

 — 

2,896 

 2.38 

4,971 

  10,731 

  20,880 

— 

90 

838 

928 

116 

272 

939 

1,752 

3,079 

 — 

 .92 

 1.36 

 .53 

 .56 

 .77 

 .69 

559 

 5.39 

— 

95 

 — 

 2.53 

109 

— 

975 

1,084 

 .35 

 — 

 1.50 

1,093 

 1.08 

 .41 

 .91 

314 

90 

2,966 

3,370 

1,996 

2,291 

  12,539 

 1.93 

  12,903 

  29,729 

 5.78 

 3.57 

 — 

1,548 

78 

3,443 

435 

298 

170 

1,996 

227 

78 

— 

Total

$  7,644 

$  27,656 

$  9,632 

$  14,116 

$  59,048 

Held-to-maturity(1):

U.S. Treasury and federal agencies:

  Direct obligations

$  3,480 

 2.69 % $  2,555 

 1.79 % $ 

— 

 — % $ 

22 

 .58 % $  6,057 

  Mortgage-backed securities

204 

 2.59 

423 

 3.04 

5,036 

 2.13 

  31,220 

 2.55 

  36,883 

Total U.S. treasury and federal 
agencies

Asset-backed securities:

   Student loans

 Total asset-backed securities

Non-U.S. debt securities:

  Mortgage-backed securities

  Government securities

Total non-U.S. debt securities

Collateralized mortgage obligations

Total

Held-to-maturity under money market 
mutual fund liquidity facility

3,684 

2,978 

5,036 

  31,242 

  42,940 

 .50 

 .60 

 .43 

 1.42 

350 

350 

87 

342 

429 

139 

4,602 

155 

155 

23 

— 

23 

265 

3,421 

 .52 

 1.02 

 — 

 .94 

667 

667 

— 

— 

— 

21 

 .82 

 — 

 — 

 1.22 

3,602 

3,602 

193 

— 

193 

147 

 1.11 

 .18 

 — 

 1.32 

4,774 

4,774 

303 

342 

645 

572 

5,724 

  35,184 

  48,931 

3,300 

 1.39 

— 

 — 

— 

 — 

— 

 — 

3,300 

Total held-to-maturity securities

$  7,902 

$  3,421 

$  5,724 

$  35,184 

$  52,231 

(1) The maturities of MBS, ABS and CMOs are based on expected principal payments.
(2) Yields were calculated on a FTE basis, using applicable statutory tax rates (21.0% as of December 31, 2020).

 State Street Corporation | 82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Loans and Leases

TABLE 26: U.S. AND NON- U.S. LOANS AND LEASES

2020

As of December 31,
2018

2017

2019

Additional  information  about  all  of  our  loan 
segments, as well as underlying classes, is provided 
in  Note  4  to  the  consolidated  financial  statements  in 
this Form 10-K.

2016

$  19,036  $  18,762  $  19,479  $  18,696  $  16,412 

2,096 

1,766 

874 

— 

— 

— 

98 

267 

27 

338 

  21,132 

  20,528 

  20,353 

  19,061 

  16,777 

6,793 

5,781 

5,436 

3,837 

2,476 

— 

— 

— 

396 

504 

No 

loans  were  modified 

troubled  debt 
restructurings  as  of  both  December  31,  2020  and 
December 31, 2019.

in 

TABLE 27: CONTRACTUAL MATURITIES FOR LOANS

(In millions)

Domestic:

As of December 31, 2020

Under 1 
year

1 to 5 
years

Over 5 
years

Total

Commercial and financial

$ 11,783  $  5,763  $  1,490  $ 19,036 

Commercial real estate

43 

571 

1,482 

2,096 

6,793 

5,781 

5,436 

4,233 

2,980 

Total domestic

  11,826 

6,334 

2,972 

  21,132 

(In millions)
Domestic(1):
Commercial 
and financial
Commercial 
real estate
Lease 
financing(2)
Total 
domestic

Foreign(1):
Commercial 
and financial
Lease 
financing(2)
Total 
foreign
Total loans and 
leases(3)(4)
Average loans 
and leases

$  27,925  $  26,309  $  25,789  $  23,294  $  19,757 

$  27,525  $  24,073  $  23,573  $  21,916  $  19,013 

 (1) Domestic and foreign categorization is based on the borrower’s country of domicile.
(2) We wound down our lease financing business in 2018.
(3) Includes  $2,982 million and $3,256 million  of overdrafts as of December 31, 2020 and 
December 31, 2019, respectively.
(4)   As  of  December  31,  2020,  floating  rate  loans  totaled  $22,537  million  and  fixed  rate 
loans totaled $2,404 million.
The 

the 
commercial  and  financial  segment  as  of  December 
31,  2020  compared  to  December  31,  2019  was 
primarily driven by an  increase in fund finance loans, 
partially  offset  by  a  decrease  in  securities  finance 
loans.

in  domestic 

increase 

loans 

in 

As  of  December  31,  2020  and  December  31, 
2019,  our  leveraged  loans  totaled  approximately 
$4.17  billion  and  $4.46  billion,  respectively.  We  sold 
$353 million leveraged loans in 2020. We recorded  a 
charge-off against the allowance for these loans prior 
to the sale of these loans of $41 million  in 2020.

In  addition,  we  had  binding  unfunded 
commitments  as  of  December  31,  2020  and 
December 31, 2019 of $149 million and $176 million, 
in  such  syndications. 
respectively, 
these  unfunded 
Additional 
commitments 
the 
consolidated financial statements in this Form 10-K.

information  about 
is  provided 

to  participate 

in  Note  12 

to 

to 

to  Note  4 

the  consolidated 

These leveraged loans, which are primarily rated 
“speculative” under our internal risk-rating framework 
(refer 
financial 
statements  in  this  Form  10-K),  are  externally  rated 
“BBB,” “BB” or “B,” with approximately 85% and 86% 
of  the  loans  rated  “BB”  or  “B”  as  of  December  31, 
2020  and  December  31,  2019,  respectively.  Our 
investment  strategy  involves  generally  limiting  our 
investment  to  larger,  more  liquid  credits  underwritten 
by  major  global  financial  institutions,  applying  our 
internal  credit  analysis  process  to  each  potential 
investment  and  diversifying  our  exposure  by 
counterparty  and  industry  segment.  However,  these 
loans  have  significant  exposure  to  credit  losses 
relative to higher-rated loans in our portfolio. 

Foreign:

Commercial and financial

Total foreign

3,111 

3,111 

3,182 

3,182 

500 

500 

6,793 

6,793 

Total loans 

$ 14,937  $  9,516  $  3,472  $ 27,925 

TABLE 28: CLASSIFICATION OF LOAN BALANCES DUE 
AFTER ONE YEAR

(In millions)

As of December 31, 2020

Loans with predetermined interest rates

Loans with floating or adjustable interest rates

Total
Allowance for credit losses

$ 

$ 

TABLE 29: ALLOWANCE FOR CREDIT LOSSES

2,327 

10,658 

12,985 

Years Ended December 31,

2020

2019

2018

2017

2016

$ 

93  $ 

83  $ 

72  $ 

77  $ 

66 

83 

10 

14 

2 

10 

3 

3 

(1) 

(6) 

4 

(In millions)
Allowance for credit  
losses:
Beginning balance(1)
Provision for credit 
losses (funded 
commitments)(2)
Provisions for credit 
losses (unfunded 
commitments)(3)

Provisions for credit 
losses (held-to-
maturity securities 
and all other)
Charge-offs(4)

FX translation

2 

(41) 

8 

— 

(3) 

(2) 

— 

(1) 

(1) 

— 

(1) 

— 

— 

(3) 

— 

77 

Ending balance

$  148  $ 

91  $ 

83  $ 

72  $ 

(1)  Beginning  January  1,  2020,  we  adopted  ASU  2016-13.  Prior  to  2020,  we 
recognized  an  allowance  for  loan  losses  under  an  incurred  loss  model.  Upon 
adoption,  we  increased  the  allowance  and  reduced  retained  earnings  by 
approximately  $2  million.  As  such,  the  beginning  balance  differs  from  the 
December  31,  2019  ending  balance.  Please  refer  to  Note  1  to  the  consolidated 
financial statements in this Form 10-K for additional information.
(2)  The  provision  for  credit  losses  is  primarily  related  to  commercial  and  financial 
loans.
(3) Prior to the adoption of ASU 2016-13, the provision for unfunded commitments 
was  recorded  within  other  expenses  in  the  consolidated  statement  of  income. 
Upon  adoption  of  ASU  2016-13  in  the  first  quarter  of  2020,  the  provision  for  all 
assets  within  scope  is  recorded  within  the  provision  for  credit  losses  in  the 
consolidated statement of income.
(4) The charge-offs are related to commercial and financial loans.

 State Street Corporation | 83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

As  discussed  above,  we  adopted ASU  2016-13 
in  January  2020.  For  additional  information  on  this 
new  standard,  refer  to  Note  1  to  the  consolidated 
financial statements in this Form 10-K. The provision 
for credit losses related to loans and financial assets 
held  at  amortized  cost, 
investment 
securities  classified  as  HTM  and  off-balance  sheet 
commitments,  was  $88  million  in  2020  based  on  the 
CECL methodology, compared to $10 million in 2019 
(which was under the previous incurred loss model).

including 

As  of  December  31,  2020,  approximately  $97 
million of our allowance for credit losses was related 
to  leveraged  loans  included  in  the  commercial  and 
financial  segment  compared  to  $61  million  as  of 
December  31,  2019,  reflecting  changes  in  reserving 
standards and economic outlook, as well as negative 
credit  migration.  As  our  view  on  current  and  future 
economic scenarios change, our allowance for credit 
losses  related  to  these  loans  may  be  impacted 
through  a  change  to  the  provisions  for  credit  losses, 
reflecting credit migration within our loan portfolio, as 
well  as  changes  in  management's  economic  outlook 
as  of  year-end.    The  remaining  $51  million  and  $13 
million  as  of  December  31,  2020  and  2019, 
respectively,  was 
to  off-balance  sheet 
commitments  and  other  financial  assets  held  at 
amortized  cost,  including  investment  securities  held 
to maturity. 

related 

derived 

An  allowance  for  credit  losses  is  recognized  on 
HTM  securities  upon  acquisition  of  the  security,  and 
on AFS  securities  when  the  fair  value  and  expected 
future cash flows of the investment securities are less 
than their amortized cost basis. Please refer to Note 3 
to  the  consolidated  financial  statements  in  this  Form 
10-K  for  additional  information.  Our  assessment  of 
impairment  involves  an  evaluation  of  economic  and 
security-specific  factors.  Such  factors  are  based  on 
estimates, 
by  management,  which 
contemplate  current  market  conditions  and  security-
specific  performance.  To  the  extent  that  market 
than  management's 
conditions 
or 
expectations 
bond 
performance, 
the  credit-related  component  of 
impairment, in particular, could increase and would be 
recorded  in  the  provision  for  credit  losses. Additional 
information  with  respect  to  the  allowance  for  credit 
losses,  net  impairment  losses  and  gross  unrealized 
losses  is  provided  in  Note  3  to  the  consolidated 
financial statements in this Form 10-K.

are  worse 

idiosyncratic 

due 

to 

Cross-Border Outstandings

Cross-border outstandings are amounts payable 
to  us  by  non-U.S.  counterparties  which  are 
denominated 
in  U.S.  dollars  or  other  non-local 
currency,  as  well  as  non-U.S.  local  currency  claims 
not  funded  by  local  currency  liabilities.  Our  cross-
border outstandings consist primarily of deposits with 
banks;  loans  and  lease  financing,  including  short-

to  FX  and 

duration  advances;  investment  securities;  amounts 
related 
interest  rate  contracts;  and 
securities  finance.    In  addition  to  credit  risk,  cross-
border outstandings have the risk that, as a result of 
political  or  economic  conditions 
in  a  country, 
borrowers  may  be  unable  to  meet  their  contractual 
repayment  obligations  of  principal  and/or  interest 
when  due  because  of 
the  unavailability  of,  or 
restrictions on, FX needed by borrowers to repay their 
obligations.

independent  credit 

As market and economic conditions change, the 
major 
rating  agencies  may 
downgrade  U.S.  and  non-U.S.  financial  institutions 
and  sovereign  issuers  which  have  been,  and  may  in 
the  future  be,  significant  counterparties  to  us,  or 
whose  financial  instruments  serve  as  collateral  on 
which we rely for credit risk mitigation purposes, and 
may do so again in the future. As a result, we may be 
exposed  to  increased  counterparty  risk,  leading  to 
negative ratings volatility.

The  cross-border  outstandings  presented 
in 
Table  30:  Cross-border  outstandings,  represented 
approximately 30% and 28% of our consolidated total 
assets  as  of  December  31,  2020  and  December  31, 
2019, respectively.

TABLE 30: CROSS-BORDER OUTSTANDINGS(1)

Investment 
Securities and 
Other Assets 

Derivatives 
and Securities 
on Loan

Total Cross-
Border 
Outstandings

(In millions)

December 31, 2020

United Kingdom

$ 

18,880  $ 

1,797  $ 

Japan

Germany

Canada

Australia

Luxembourg

France

19,537 

18,734 

5,997 

5,790 

5,036 

3,586 

560 

2,163 

3,113 

2,908 

2,148 

3,010 

December 31, 2019

Germany

$ 

20,968  $ 

217  $ 

United Kingdom

Japan

Luxembourg

Canada

Australia

France

Ireland

Switzerland

December 31, 2018

Germany

Japan

United Kingdom

Australia

Canada

Ireland

France

Luxembourg

13,764 

11,121 

3,399 

2,955 

3,100 

2,813 

1,988 

1,724 

1,468 

555 

668 

783 

597 

240 

641 

589 

$ 

20,157  $ 

489  $ 

13,985 

12,623 

4,217 

3,010 

2,019 

2,495 

2,033 

1,084 

1,176 

1,349 

1,507 

809 

294 

710 

20,677 

20,097 

20,897 

9,110 

8,698 

7,184 

6,596 

21,185 

15,232 

11,676 

4,067 

3,738 

3,697 

3,053 

2,629 

2,313 

20,646 

15,069 

13,799 

5,566 

4,517 

2,828 

2,789 

2,743 

(1)  Cross-border  outstandings  included  countries  in  which  we  do  business,  and  which 
amounted to at least 1% of our consolidated total assets as of the dates indicated.

 State Street Corporation | 84

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

As  of  December  31,  2020,  aggregate  cross-
border  outstandings  in  each  of  Switzerland  and 
Ireland  amounted  to  between  0.75%  and  1%  of  our 
consolidated  assets,  at  approximately  $3.13  billion 
and  $2.93  billion,  respectively.  As  of  December  31, 
2019,  aggregate  cross-border  outstandings  in  the 
Netherlands amounted to between 0.75% and 1% of 
our 
approximately 
assets, 
$1.89 billion. As of December 31, 2018, there were no 
countries whose aggregate cross-border outstandings 
to  between  0.75%  and  1%  of  our 
amounted 
consolidated assets.

consolidated 

at 

Risk Management

General

In  the  normal  course  of  our  global  business 
activities, we are exposed to a variety of risks, some 
inherent in the financial services industry, others more 
specific 
risk 
management  framework  focuses  on  material  risks, 
which include the following:

to  our  business  activities.  Our 

• credit and counterparty risk;

• liquidity 
management; 

risk, 

funding 

and 

• operational risk;

• information technology risk;

• market 

risk  associated  with  our 

trading activities;

• market  risk  associated  with  our  non-
trading activities, which we refer to as asset 
liability  management,  and  which 
and 
consists primarily of interest rate risk; 

• strategic risk; 

• model risk; and 

• reputational,  fiduciary  and  business 

conduct risk. 

Many  of  these  risks,  as  well  as  certain  factors 
underlying  each  of  these  risks  that  could  affect  our 
businesses 
financial 
statements,  are  discussed  in  detail  under  "Risk 
Factors" in this Form 10-K.

consolidated 

and 

our 

function. 

risk  management 

The  scope  of  our  business  requires  that  we 
balance  these  risks  with  a  comprehensive  and  well-
integrated 
The 
identification,  assessment,  monitoring,  mitigation  and 
reporting  of  risks  are  essential  to  our  financial 
performance  and  successful  management  of  our 
businesses.  These  risks,  if  not  effectively  managed, 
can  result  in  losses  to  us  as  well  as  erosion  of  our 
capital and damage to our reputation. Our approach, 
including  Board  and  senior  management  oversight 
and  a  system  of  policies,  procedures,  limits,  risk 
measurement  and  monitoring  and  internal  controls, 
allows for an assessment of risks within a framework 

for  evaluating  opportunities  for  the  prudent  use  of 
capital that appropriately balances risk and return. 

Our  objective  is  to  optimize  our  return  while 
operating at a prudent level of risk. In support of this 
objective,  we  have 
risk  appetite 
framework  that  aligns  our  business  strategy  and 
financial  objectives  with  the  level  of  risk  that  we  are 
willing to incur. 

instituted  a 

Our  risk  management  is  based  on  the  following 

major goals:

• A  culture  of  risk  awareness  that 

extends across all of our business activities;

• The  identification,  classification  and 

quantification of our material risks;

• The  establishment  of  our 
risk 
appetite  and  associated  limits  and  policies, 
and our compliance with these limits;

of 

• The 

risk 
establishment 
management  structure  at  the  “top  of  the 
the  control  and 
house” 
coordination  of 
the 
business lines;

risk-taking  across 

that  enables 

a 

• The  implementation  of  stress  testing 
practices  and  a  dynamic  risk-assessment 
capability; 

• A  direct 

risk  and 
strategic-decision  making  processes  and 
incentive compensation practices; and

link  between 

• The  overall  flexibility  to  adapt  to  the 
and  market 

business 

ever-changing 
conditions.

Our 

risk  appetite 

framework  outlines 

the 
quantitative limits and qualitative goals that define our 
risk  appetite,  as  well  as  the  responsibilities  for 
measuring  and  monitoring  risk  against  limits,  and  for 
reporting,  escalating,  approving  and  addressing 
exceptions.  Our 
is 
established by ERM, a corporate risk oversight group, 
in  conjunction  with  the  MRAC  and  the  RC  of  the 
Board. The Board formally reviews and approves our 
risk  appetite  statement  annually,  or  more  frequently 
as required. 

risk  appetite 

framework 

The  risk  appetite  framework  describes  the  level 
and types of risk that we are willing to accommodate 
in  executing  our  business  strategy,  and  also  serves 
as  a  guide  in  setting  risk  limits  across  our  business 
units.  In  addition  to  our  risk  appetite  framework,  we 
use stress testing as another important tool in our risk 
management  practice.  Additional  information  with 
respect to our stress testing process and practices is 
provided  under 
this  Management's 
Discussion and Analysis.

“Capital” 

in 

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AND RESULTS OF OPERATIONS

Governance and Structure

We  have  an  approach  to  risk  management  that  involves  all  levels  of  management,  from  the  Board  and  its 
committees, including its E&A Committee, RC, the HRC and TOPS, to each business unit and each employee. We 
allocate  responsibility  for  risk  oversight  so  that  risk/return  decisions  are  made  at  an  appropriate  level,  and  are 
subject to robust and effective review and challenge. Risk management is the responsibility of each employee, and 
is implemented through three lines of defense: the business units, which own and manage the risks inherent in their 
business, are considered the first line of defense; ERM and other support functions, such as Compliance, Finance 
and  Vendor  Management,  provide  the  second  line  of  defense;  and  Corporate  Audit,  which  assesses  the 
effectiveness of the first two lines of defense.

The  responsibilities  for  effective  review  and  challenge  reside  with  senior  managers,  management  oversight 
committees,  Corporate  Audit  and,  ultimately,  the  Board  and  its  committees.  While  we  believe  that  our  risk 
management program is effective in managing the risks in our businesses, internal and external factors may create 
risks that cannot always be identified or anticipated.

Corporate-level risk committees provide focused oversight, and establish corporate standards and policies for 
specific risks, including credit, sovereign exposure, market, liquidity, operational, information technology as well as 
new  business  products,  regulatory  compliance  and  ethics,  vendor  risk  and  model  risks.  These  committees  have 
been  delegated  the  responsibility  to  develop  recommendations  and  remediation  strategies  to  address  issues  that 
affect or have the potential to affect us.

We  maintain  a  risk  governance  committee  structure  which  serves  as  the  formal  governance  mechanism 
through which we seek to undertake the consistent identification, management and mitigation of various risks facing 
us  in  connection  with  its  business  activities. This  governance  structure  is  enhanced  and  integrated  through  multi-
disciplinary involvement, particularly through ERM. The following chart presents this structure.

Management Risk Governance Committee Structure

Executive Management Committees:

Management Risk and Capital Committee
(MRAC)

Business Conduct 
Committee
(BCC)

Technology and Operational Risk 
Committee
(TORC)

Risk Committees:

Asset-Liability 
Committee (ALCO)

Credit Risk and Policy 
Committee
(CRPC)

Fiduciary Review 
Committee

Operational Risk 
Committee

Technology Risk 
Committee

Trading and Market 
Risk Committee 
(TMRC)

Basel Oversight 
Committee 
(BOC)

New Business and 
Product Approval 
Committee

Executive Information 
Security Committee

Enterprise Continuity 
Steering Committee

Recovery and 
Resolution Planning 
Executive Review 
Board

Model Risk Committee 
(MRC)

Compliance and Ethics 
Committee

Vendor Management 
Lifecycle Executive 
Review Board

CCAR Steering 
Committee

SSGA Risk Committee

Legal Entity Oversight 
Committee

Country Risk 
Committee

Regulatory Reporting 
Oversight Committee

Conduct Standards 
Committee

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Enterprise Risk Management

The  goal  of  ERM  is  to  ensure  that  risks  are 
proactively  identified,  well-understood  and  prudently 
managed  in  support  of  our  business  strategy.  ERM 
provides  risk  oversight,  support  and  coordination  to 
allow  for  the  consistent  identification,  measurement 
and  management  of  risks  across  business  units 
separate  from  the  business  units'  activities,  and  is 
responsible  for  the  formulation  and  maintenance  of 
corporate-wide 
risk  management  policies  and 
guidelines. In addition, ERM establishes and reviews 
limits  and, 
in  collaboration  with  business  unit 
management,  monitors  key  risks.  Ultimately,  ERM 
works to validate that risk-taking occurs within the risk 
appetite  statement  approved  by  the  Board  and 
conforms 
limits  and 
to  associated  risk  policies, 
guidelines.

The  Chief  Risk  Officer  (CRO)  is  responsible  for 
our risk management globally, leads ERM and has a 
dual  reporting  line  to  our  CEO  and  the  Board’s  RC. 
ERM  manages  its  responsibilities  globally  through  a 
three-dimensional organization structure: 

•

“Vertical”  business  unit-aligned  risk  groups 
that 
risk 
management, measurement and monitoring activities; 

business  managers  with 

support 

•

“Horizontal” risk groups that monitor the risks 
that  cross  all  of  our  business  units  (for  example, 
credit and operational risk); and

• Risk  oversight 
combines 

international  activities, 
for 
which 
and 
“Verticals” 
intersecting 
“Horizontals”  through  a  hub  and  spoke  model  to 
provide 
legal  entity 
perspectives to the global risk framework.

regional  and 

important 

this 

top  of 

Sitting  on 
three-dimensional 
is  a  centralized  group 
organization  structure 
responsible  for  the  aggregation  of  risk  exposures 
across 
regional 
dimensions, for consolidated reporting, for setting the 
and 
corporate-level 
associated  limits  and  policies,  and  for  dynamic  risk 
assessment across our business.

vertical,  horizontal  and 

framework 

appetite 

risk 

the 

Board Committees

The Board has four committees which assist it in 
discharging  its  responsibilities  with  respect  to  risk 
management: 
the 
Examining  and  Audit  Committee  (E&A  Committee), 
the  Human  Resources  Committee  (HRC)  and  the 
Technology and Operations Committee (TOPS). 

the  Risk  Committee 

(RC), 

The  RC  is  responsible  for  oversight  related  to 
risk  management 
the  operation  of  our  global 
including  policies  and  procedures 
framework, 
establishing 
risk  management  governance  and 
processes and risk control infrastructure for our global 
operations.  The  RC  is  responsible  for  reviewing  and 
discussing  with  management  our  assessment  and 

management of all risks applicable to our operations, 
liquidity, 
including  credit,  market, 
business, 
operational, 
compliance and reputation risks, and related policies.

interest 
technology, 

regulatory, 

rate, 

 In addition, the RC provides oversight of capital 
policies,  capital  planning  and  balance  sheet 
resolution  planning  and  monitors 
management, 
capital  adequacy  in  relation  to  risk.  The  RC  is  also 
responsible for discharging the duties and obligations 
of  the  Board  under  applicable  Basel  and  other 
regulatory requirements. 

The  E&A  Committee  oversees  management's 
operation  of  our  comprehensive  system  of  internal 
controls  covering  the  integrity  of  our  consolidated 
financial  statements  and  reports,  compliance  with 
laws,  regulations  and  corporate  policies.  The  E&A 
Committee acts on behalf of the Board in monitoring 
and  overseeing  the  performance  of  Corporate  Audit 
and in reviewing certain communications with banking 
regulators.  The  E&A  Committee  has  direct 
responsibility  for  the  appointment,  compensation, 
retention, evaluation and oversight of the work of our 
firm, 
independent 
including  sole  authority  for  the  establishment  of  pre-
approval  policies  and  procedures 
for  all  audit 
engagements and any non-audit engagements.

registered  public  accounting 

for 

and 

officers 

participate 

The  HRC  has  direct  responsibility 

the 
oversight  of  human  capital  management,  all 
compensation  plans,  policies  and  programs  in  which 
executive 
incentive, 
retirement,  welfare  as  well  as  equity  plans  in  which 
certain of our other employees participate. In addition, 
the  HRC  oversees  the  alignment  of  our  incentive 
compensation  arrangements  with  our  safety  and 
risk 
the 
soundness, 
management  objectives,  and 
related  policies, 
arrangements  and  control  processes  consistent  with 
applicable related regulatory rules and guidance.

integration  of 

including 

technology  and  operational 

The  TOPS  leads  and  assists  in  the  Board’s 
oversight  of 
risk 
management and the role of these risks in executing 
our  strategy  and  supporting  our  global  business 
requirements.  The  TOPS  reviews  strategic  initiatives 
from  a  technology  and  operational  risk  perspective 
and    reviews  and  approves  technology-related  risk 
matters. In addition, TOPS reviews matters related to 
corporate 
information  security  and  cyber-security 
programs, operational and technology resiliency, data 
and  access  management  and 
risk 
management.

third-party 

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Executive Management Committees

MRAC  is  the  senior  management  decision-
making body for risk and capital issues, and oversees 
our  financial  risks,  our  consolidated  statement  of 
condition,  and  our  capital  adequacy,  liquidity  and 
recovery  and  resolution  planning.  Its  responsibilities 
include: 

• The  approval  of  the  policies  of  our 
global  risk,  capital  and  liquidity  management 
frameworks, 
risk  appetite 
including  our 
framework; 

• The  monitoring  and  assessment  of 
internal 

our  capital  adequacy  based  on 
policies and regulatory requirements; 

• The  oversight  of  our  firm-wide  risk 
identification,  model  risk  governance,  stress 
testing  and  Recovery  and  Resolution  Plan 
programs; and

• The  ongoing  monitoring  and  review 
of  risks  undertaken  within  the  businesses, 
and  our  senior  management  oversight  and 
approval of risk strategies and tactics. 

MRAC  is  co-chaired  by  our  CRO  and  Chief 
Financial Officer, who regularly present to the RC on 
developments 
risk  environment  and 
the 
performance trends in our key business areas.

in 

BCC provides oversight of our business conduct 
and culture risks and standards, our commitments to 
clients  and  others  with  whom  we  do  business,  and 
our potential reputational risks, on an enterprise-wide 
basis.  Management  considers  adherence  to  high 
ethical  standards  to  be  critical  to  the  success  of  our 
business  and  to  our  reputation.  The  BCC  is  co-
chaired  by  our  Chief  Compliance  Officer  and  our 
General Counsel.

TORC  provides  oversight  of,  and  assesses  the 
effectiveness  of,  corporate-wide 
technology  and 
operational  risk  management  programs,  and  reviews 
to  manage  and  control 
areas  of 
technology  and  operational  risk  consistently  across 
the  organization.  TORC  is  co-chaired  by  the  Chief 
Operating Officer and the Chief Risk Officer.
Risk Committees

improvement 

The 

following 

risk  committees,  under 

the 
oversight  of  the  respective  executive  management 
committees,  have 
for 
focused 
oversight of specific areas of risk management:

responsibilities 

Management Risk and Capital Committee

is 

• ALCO 

the  senior  corporate 
oversight  and  decision-making  body 
for 
balance  sheet  strategy,  Global  Treasury 
business  activities  and  risk  management  for 
interest rate risk, liquidity risk and non-trading 
market risk. ALCO’s roles and responsibilities 
are designed to be complementary to, and in 

coordination with the MRAC, which approves 
the  corporate  risk  appetite  and  associated 
balance sheet strategy; 

risk  policies  and  guidelines; 

• CRPC  has  primary  responsibility  for 
the  oversight  and  review  of  credit  and 
counterparty  risk  across  business  units,  as 
well as oversight, review and approval of the 
credit 
the 
Committee  consists  of  senior  executives 
reviews  policies  and 
within  ERM,  and 
to  all  aspects  of  our 
guidelines  related 
business  which  give  rise  to  credit  risk;  our 
business  units  are  also  represented  on  the 
CRPC; credit risk policies and guidelines are 
reviewed periodically, but at least annually;

for 

committee 

• TMRC  reviews  the  effectiveness  of, 
and  approves,  the  market  risk  framework  at 
least  annually;  it  is  the  senior  oversight  and 
risk 
decision-making 
management  within  our  global  markets 
businesses;  the TMRC  is  responsible  for  the 
formulation  of  guidelines,  strategies  and 
workflows  with  respect  to  the  measurement, 
monitoring  and  control  of  our  trading  market 
risk, and also approves market risk tolerance 
limits,  collateral  and  margin  policies  and 
trading authorities; the TMRC meets regularly 
to  monitor  the  management  of  our  trading 
market risk activities;

• BOC 

provides 

oversight 

and 
governance  over  Basel  related  regulatory 
requirements,  assesses  compliance  with 
respect to Basel regulations and approves all 
material methodologies and changes, policies 
and reporting;

• The  Recovery 

and  Resolution 
Planning  Executive  Review  Board  oversees 
the  development  of  recovery  and  resolution 
plans as required by banking regulators; 

• MRC  monitors  the  overall  level  of 
model  risk  and  provides  oversight  of  the 
model  governance  process  pertaining 
to 
financial  models,  including  the  validation  of 
key  models  and  the  ongoing  monitoring  of 
model  performance.  The  MRC  may  also,  as 
appropriate,  mandate  remedial  actions  and 
to 
compensating  controls 
models  to  address  modeling  deficiencies  as 
well as other issues identified; 

to  be  applied 

• The  CCAR  Steering  Committee 
provides  primary  supervision  of  the  stress 
tests  performed 
the 
Federal  Reserve's  CCAR  process  and  the 
Dodd-Frank  Act,  and  is  responsible  for  the 
overall management, review, and approval of 

in  conformity  with 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

all material assumptions, methodologies, and 
results of each stress scenario;

• The  State  Street  Global  Advisors 
Risk  Committee  is  the  most  senior  oversight 
and  decision  making  committee 
for  risk 
management  within  State  Street  Global 
Advisors;  the  committee  is  responsible  for 
overseeing  the  alignment  of  State  Street 
Global  Advisors'  strategy,  and  risk  appetite, 
as well as alignment with our corporate-wide 
strategies  and  risk  management  standards; 
and

• The  Country  Risk  Committee 
oversees 
identification,  assessment, 
monitoring,  reporting  and  mitigation,  where 
necessary, of country risks.

the 

is 

• The  Regulatory  Reporting  Oversight 
Committee 
for  providing 
responsible 
oversight  of  regulatory  reporting  and  related 
report 
and 
accountabilities.

governance 

processes 

Business Conduct Committee

• The  Fiduciary  Review  Committee 
reviews  and  assesses 
fiduciary  risk 
management  programs  of  those  units  in 
which we serve in a fiduciary capacity; 

the 

• The  New  Business  and  Product 
Approval Committee provides oversight of the 
evaluation  of  the  risk  inherent  in  proposed 
new  products  or  services  and  new  business, 
and  extensions  of  existing  products  or 
including  economic 
services,  evaluations 
justification,  material 
compliance, 
regulatory  and 
legal  considerations,  and 
capital and liquidity analyses;

risk, 

and 

• The 

Ethics 
Compliance 
Committee  provides  review  and  oversight  of 
our  compliance  programs, 
including  our 
culture  of  compliance  and  high  standards  of 
ethical behavior;

Entity 

Legal 
establishes 
the  governance  of  our 

Oversight 
• The 
standards  with 
Committee 
legal 
to 
respect 
those 
entities,  monitors  adherence 
the  ongoing 
standards,  and  oversees 
evaluation  of  our 
legal  entity  structure, 
including  the  formation,  maintenance  and 
dissolution of legal entities; and

to 

• The  Conduct  Standards  Committee 
provides  oversight  of  our  enforcement  of 
employee conduct standards.

Technology and Operational Risk Committee

• The  Operational  Risk  Committee, 
along with the support of regional business or 
and 
working 
entity-specific 

groups 

risk  programs, 

committees,  is  responsible  for  oversight  of 
our  operational 
including 
determining  that  the  implementation  of  those 
programs is designed to identify, manage and 
control  operational  risk  in  an  effective  and 
consistent manner across the firm;

• The  Technology  Risk  Committee  is 
responsible  for  the  global  oversight,  review 
and  monitoring  of  operational,  legal  and 
regulatory  compliance  and  reputational  risk 
that may result in a significant change to our 
Information  Technology  risk  profile  or  a 
material  financial  loss  or  reputational  impact 
to global technology services. The Committee 
serves as a forum to provide regular reporting 
to  TORC  and  escalate  technology  risk  and 
control issues to TORC, as appropriate; and

for 

• The  Executive  Information  Security 
the 
Committee  provides  direction 
Enterprise  Information  Security  posture  and 
program, including cyber-security protections, 
provides  enterprise-wide  oversight  and 
the  effectiveness  of  all 
assessment  of 
Information  Security  Programs  to  promote 
that  controls  are  measured  and  managed, 
and  serves  as  an  escalation  point  for  cyber-
security issues. 

• The  Enterprise  Continuity  Steering 
Committee  considers  matters  pertaining  to 
continuity  and 
including 
related 
oversight  in  determining  the  direction  of  the 
continuity program.

risks, 

• The  Vendor  Management  Lifecycle 
Executive  Review  Board  oversees  the  end-
to 
to-end  vendor  management  process 
support  operations 
in  an  efficient  and 
sustainable manner, to oversee management 
of  vendor-related 
to  support 
compliance with regulatory standards.

risks,  and 

Credit Risk Management
Core Policies and Principles

We define credit risk as the risk of financial loss 
if  a  counterparty,  borrower  or  obligor,  collectively 
referred  to  as  a  counterparty,  is  either  unable  or 
unwilling to repay borrowings or settle a transaction in 
accordance  with  underlying  contractual  terms.  We 
assume  credit  risk  in  our  traditional  non-trading 
lending  activities,  such  as  overdrafts,  loans  and 
contingent commitments, in our investment securities 
portfolio, where recourse to a counterparty exists, and 
in  our  direct  and  indirect  trading  activities,  such  as 
securities  purchased  under  a  resale  agreement, 
principal securities lending and foreign exchange and 
indemnified  agency  securities 
lending.  We  also 
assume  credit  risk  in  our  day-to-day  treasury  and 
securities and other settlement operations, in the form 

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of deposit placements and other cash balances, with 
central  banks  or  private  sector  institutions  and  fees 
receivables.     

We  distinguish  between  three  major  types  of 

credit risk: 

• Default 

that  a 
- 
counterparty  fails  to  meet  its  contractual 
payment obligations;

risk 

risk 

the 

• Country  risk  -  the  risk  that  we  may 
suffer  a  loss,  in  any  given  country,  due  to 
any of the following reasons: deterioration of 
economic  conditions,  political  and  social 
upheaval,  nationalization  and  appropriation 
repudiation  of 
of  assets,  government 
controls  and 
indebtedness,  exchange 
disruptive 
or 
devaluation; and 

depreciation 

currency 

• Settlement  risk  -  the  risk  that  the 
settlement  or  clearance  of  transactions  will 
fail, which arises whenever the exchange of 
cash,  securities  and/or  other  assets  is  not 
simultaneous.

The acceptance of credit risk by us is governed 
by  corporate  policies  and  guidelines,  which  include 
standardized  procedures  applied  across  the  entire 
organization.  These  policies  and  guidelines  include 
specific  requirements  related  to  each  counterparty's 
risk profile; the markets served; counterparty, industry 
and 
regulatory 
compliance.  These  policies  and  procedures  also 
implement a number of core principles, which include 
the following:

concentrations; 

country 

and 

• We  measure  and  consolidate  credit 
risks  to  each  counterparty,  or  group  of 
counterparties,  in  accordance  with  a  “one-
obligor”  principle 
risks 
across our business units;

that  aggregates 

• ERM 

reviews  and  approves  all 
extensions  of  credit,  or  material  changes  to 
extensions  of  credit  (such  as  changes  in 
term,  collateral  structure  or  covenants),  in 
accordance  with  assigned  credit-approval 
authorities; 

authorities 

• Credit-approval 

are 
assigned  to  individuals  according  to  their 
qualifications,  experience  and  training,  and 
these  authorities  are  periodically  reviewed. 
Our  largest  exposures  require  approval  by 
the  Credit  Committee,  a  sub-committee  of 
the  CRPC.  With  respect  to  small  and  low-
risk  extensions  of  credit  to  certain  types  of 
counterparties, approval authority is granted 
to individuals outside of ERM;

• We  seek  to  avoid  or  limit  undue 
concentrations  of  risk.  Counterparty  (or 

groups  of  counterparties),  industry,  country 
and  product-specific  concentrations  of  risk 
are  subject  to  frequent  review  and  approval 
in accordance with our risk appetite;

• We determine the creditworthiness of 
counterparties 
risk 
assessment,  including  the  use  of  internal 
risk-rating methodologies; 

through  a  detailed 

• We  review  all  extensions  of  credit 
and the creditworthiness of counterparties at 
least  annually.  The  nature  and  extent  of 
these  reviews  are  determined  by  the  size, 
nature  and  term  of  the  extensions  of  credit 
and the creditworthiness of the counterparty; 
and

• We subject all corporate policies and 
guidelines  to  annual  review  as  an  integral 
part  of  our  periodic  assessment  of  our  risk 
appetite.

Our  corporate  policies  and  guidelines  require 
that the business units which engage in activities that 
give  rise  to  credit  and  counterparty  risk  comply  with 
procedures  that  promote  the  extension  of  credit  for 
legitimate business purposes; are consistent with the 
maintenance  of  proper  credit  standards;  limit  credit-
related  losses;  and  are  consistent  with  our  goal  of 
maintaining a strong financial condition.

Structure and Organization

The Credit and Global Markets Risk group within 
ERM is responsible for the assessment, approval and 
monitoring  of  credit  risk  across  our  business.  The 
group is managed centrally, has dedicated teams in a 
number  of 
locations  worldwide  across  our 
businesses,  and  is  responsible  for  related  policies 
and  procedures,  and  for  our  internal  credit-rating 
systems and methodologies. In addition, the group, in 
conjunction  with 
the  business  units,  establishes 
measurements  and  limits  to  control  the  amount  of 
credit  risk  accepted  across  its  various  business 
activities,  both  at  the  portfolio  level  and  for  each 
individual  counterparty  or  group  of  counterparties,  to 
individual  industries,  and  also  to  counterparties  by 
product  and  country  of  risk.  These  measurements 
and  limits  are  reviewed  periodically,  but  at  least 
annually. 

for 

In  conjunction  with  other  groups  in  ERM,  the 
Credit  and  Global  Markets  Risk  group  is  jointly 
implementation  and 
responsible 
risk  measurement  and 
oversight  of  our  credit 
management 
and 
including 
systems, 
assessment  systems,  quantification  systems  and  the 
reporting framework. 

the  design, 

data 

Various key committees within our company are 
responsible  for  the  oversight  of  credit  risk  and 
associated  credit  risk  policies,  systems  and  models. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
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All  credit-related  activities  are  governed  by  our  risk 
appetite  framework  and  our  credit  risk  guidelines, 
which  define  our  general  philosophy  with  respect  to 
credit  risk  and  the  manner  in  which  we  control, 
manage and monitor such risks. 

The  previously  described  CRPC  (refer  to  "Risk 
the 
Committees")  has  primary  responsibility 
oversight,  review  and  approval  of  the  credit  risk 
guidelines  and  policies.  Credit  risk  guidelines  and 
policies  are  reviewed  periodically,  but  at 
least 
annually.

for 

The  Credit  Committee,  a  sub-committee  of  the 
CRPC, has responsibility for assigning credit authority 
and  approving  the  largest  and  higher-risk  extensions 
of  credit  to  individual  counterparties  or  groups  of 
counterparties. 

CRPC  provides  periodic  updates  to  MRAC  and 

the Board's RC.
Credit Ratings 

We  perform  initial  and  ongoing  reviews  to 
exercise due diligence on the creditworthiness of our 
counterparties  when  conducting  any  business  with 
them or approving any credit limits. 

risk-rating 

This  due  diligence  process  generally  includes 
the  assignment  of  an  internal  credit  rating,  which  is 
determined  by  the  use  of  internally  developed  and 
validated  methodologies,  scorecards  and  a  15-grade 
rating scale. This risk-rating process incorporates the 
use  of 
in  conjunction  with 
tools 
management  judgment;  qualitative  and  quantitative 
inputs  are  captured  in  a  replicable  manner  and, 
following  a  formal  review  and  approval  process,  an 
internal  credit  rating  based  on  our  rating  scale  is 
assigned.  Credit  ratings  are  reviewed  and  approved 
by  the  Credit  and  Global  Markets  Risk  group  or 
designees  within  ERM.  To  facilitate  comparability 
across  the  portfolio,  counterparties  within  a  given 
sector are rated using a risk-rating tool developed for 
that sector. 

Our  risk-rating  methodologies  are  approved  by 
the  CRPC,  after  completion  of 
internal  model 
validation  processes,  and  are  subject  to  an  annual 
review, including re-validation. 

We generally rate our counterparties individually, 
although accounts defined by us as low-risk are rated 
on  a  pooled  basis.  We  evaluate  and  rate  the  credit 
risk of our counterparties on an ongoing basis.

Risk Parameter Estimates

Our internal risk-rating system promotes a clear 
and  consistent  approach  to  the  determination  of 
appropriate  credit  risk  classifications  for  our  credit 
counterparties  and  exposures,  tracking  the  changes 
in  risk  associated  with  these  counterparties  and 
exposures  over  time.  This  capability  enhances  our 
risk 
to  more  accurately  calculate  both 
ability 

exposures  and  capital,  enabling  better  strategic 
decision making across the organization. 

We  use  credit  risk  parameter  estimates  for  the 

following purposes:

of 

• The 

the 
assessment 
creditworthiness  of  new  counterparties  and, 
risk  appetite 
in  conjunction  with  our 
statement,  the  development  of  appropriate 
credit  limits  for  our  products  and  services, 
including loans, foreign exchange, securities 
repurchase 
finance, 
agreements;

placements 

and 

approvals 

• The use of an automated process for 
limit 
low-risk 
for 
counterparties,  as  defined  in  our  credit  risk 
guidelines,  based  on 
the  counterparty’s 
probability-of-default, or PD, rating class; 

certain 

of 

• The 

development 

approval 
authority  matrices  based  on  PD;  riskier 
counterparties  with  higher  PDs 
require 
higher  levels  of  approval  for  a  comparable 
PD  and  limit  size  compared  to  less  risky 
counterparties with lower PDs;

• The  analysis  of  risk  concentration 
trends  using  historical  PD  and  exposure-at-
default, or EAD, data; 

• The standardization of rating integrity 

testing by GCR using rating parameters; 

review  of 

• The  determination  of  the  level  of 
short-duration 
management 
riskier 
advances  depending  on  PD; 
counterparties  with  higher 
rating  class 
values  generally  trigger  higher  levels  of 
for  comparable 
management  escalation 
short-duration  advances  compared  to  less 
risky  counterparties  with  lower  rating-class 
values;

• The  monitoring  of  credit 

facility 
utilization  levels  using  EAD  values  and  the 
identification 
where 
of 
counterparties have exceeded limits; 

instances 

• The  aggregation  and  comparison  of 
counterparty  exposures  with  risk  appetite 
levels 
if  businesses  are 
maintaining appropriate risk levels; and

to  determine 

• The  determination  of  our  regulatory 
capital  requirements  for  the  AIRB  provided 
in the Basel framework.

Credit Risk Mitigation

We seek to limit our credit exposure and reduce  
any potential credit losses through the use of various 
types  of  credit  risk  mitigation. The  Basel  III  final  rule 
permits  us  to  reflect  the  application  of  credit  risk 
mitigation  when  it  meets  the  standards  outlined 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

therein.  Examples  of  forms  of  credit  risk  mitigation 
include  collateral,  netting,  guarantees  and  secured 
interest  in  non-financial  assets.  Where  possible,  we 
apply  the  recognition  of  collateral,  guarantees  and 
secured interest over non-financial assets to mitigate 
overall  risk  within  our  counterparty  credit  portfolio. 
While  credit  default  swaps  are  permitted  under  the 
Basel  III  final  rule,  we  do  not  actively  use  credit 
default swaps as a risk mitigation tool.

Collateral

In  many  parts  of  our  business,  we  regularly 
require  or  agree  for  collateral  to  be  received  from  or 
provided  to  clients  and  counterparties  in  connection 
with  contracts  that  incur  credit  risk.  In  our  trading 
businesses,  this  collateral  is  typically  in  the  form  of 
cash,  as  well  as  highly-rated  and/or  liquid  securities 
(i.e. government securities and other bonds or equity 
securities).  Credit  risks 
in  our  non-trading  and 
securities  finance  businesses  are  also  often  secured 
by bonds and equity securities and by other types of 
assets.  Collateral  serves  to  reduce  the  risk  of  loss 
inherent in an exposure by improving the prospect of 
recovery  in  the  event  of  a  counterparty  default. 
However,  rapidly  changing  market  values  of  the 
collateral we hold, unexpected increases in the credit 
exposure to a client or counterparty, reductions in the 
value  or  change  in  the  type  of  securities  held  by  us, 
as well as operational  errors or errors in the manner 
in  which  we  seek  to  exercise  our  rights,  may  reduce 
the  risk  mitigation  effects  of  collateral  or  result  in 
other  security  interests  not  being  effective  to  reduce 
potential  credit  exposure.  While  collateral  is  often  an 
alternative  source  of  repayment,  it  does  not  replace 
the requirement within our policies and guidelines for 
high-quality  underwriting  standards.  We  also  may 
choose to incur credit exposure without the benefit of 
collateral or other risk mitigating credits rights. 

that 

Our  credit  risk  guidelines  require 

the 
collateral we accept for risk mitigation purposes is of 
high  quality,  can  be  reliably  valued  and  is  supported 
by a valid security interest that permits liquidation if or 
when  required.  Generally,  when  collateral  is  of  lower 
quality,  more  difficult  to  value  or  more  challenging  to 
liquidate,  higher  discounts  to  market  values  are 
applied for the purposes of measuring credit risk. For 
certain less liquid collateral, longer liquidation periods 
are assumed when determining the credit exposure.

All  types  of  collateral  are  assessed  regularly  by 
ERM, as is the basis on which the collateral is valued. 
Our  assessment  of  collateral,  including  the  ability  to 
liquidate  collateral  in  the  event  of  a  counterparty 
default,  and  also  with  regard  to  market  values  of 
collateral  under  a  variety  of  hypothetical  market 
conditions, 
integral  component  of  our 
assessment  of  risk  and  approval  of  credit  limits.  We 
also  seek  to  identify,  limit  and  monitor  instances  of 

is  an 

"wrong-way"  risk,  where  a  counterparty’s  risk  of 
default  is  positively  correlated  with  the  risk  of  our 
collateral eroding in value.

We  maintain  policies  and  procedures  requiring 
that documentation used to collateralize a transaction 
is legal, valid, binding and enforceable in the relevant 
jurisdictions. We also conduct legal reviews to assess 
whether  our  documentation  meets  these  standards 
on an ongoing basis. 

Netting 

  Netting  is  a  mechanism  that  allows  institutions 
and  counterparties  to  net  offsetting  exposures  and 
payment obligations against one another through the 
use of qualifying master netting agreements. A master 
for  certain  rights  and 
netting  agreement  allows 
remedies  upon  a  counterparty  default,  including  the 
right  to  net  obligations  arising  under  derivatives  or 
other transactions under such agreement. In such an 
event,  the  netting  of  obligations  would  result  in  a 
single net claim owed by, or to, the counterparty. This 
is commonly referred to as "close-out netting,” and is 
pursued  wherever  possible.  We  may  also  enter  into 
master  agreements  that  allow  for  the  netting  of 
amounts  payable  on  a  given  day  and  in  the  same 
currency,  reducing  our  settlement  risk.  This 
is 
commonly  referred  to  as  “payment  netting,”  and  is 
widely used in our foreign exchange activities. 

As  with  collateral,  we  have  policies  and 
procedures  in  place  to  apply  close-out  and  payment 
netting  only  to  the  extent  that  we  have  verified  legal 
validity and enforceability of the master agreement. In 
the  case  of  payment  netting,  operational  constraints 
may  preclude  us  from  reducing  settlement  risk, 
notwithstanding  the  legal  right  to  require  the  same 
under the master netting agreement. In the event we 
to  operational  constraints, 
become  unable,  due 
in  accounting 
actions  by 
principles, 
related 
interpretations) or other factors, to net some or all of 
our  offsetting  exposures  and  payment  obligations 
under  those  agreements,  we  would  be  required  to 
gross up our assets and liabilities on our statement of 
condition  and  our  calculation  of  RWA,  accordingly.  
This  would  result  in  a  potentially  material  change  in 
our  regulatory  ratios,  including  LCR,  and  present 
increased 
asset-and-liability 
management  and  operational  risks,  some  of  which 
could be material.

regulators,  changes 
regulation 
law 

liquidity, 

credit, 

(or 

or 

Guarantees

 A guarantee is a financial instrument that results 
in credit support being provided by a third party, (i.e., 
the protection provider) to the underlying obligor (the 
beneficiary  of  the  provided  protection)  on  account  of 
an  exposure  owing  by  the  obligor.  The  protection 
provider  may  support  the  underlying  exposure  either 
in  whole  or  in  part.  Support  of  this  kind  may  take 
different forms. Typical forms of guarantees provided 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

to  us  include  financial  guarantees,  letters  of  credit, 
bankers’ 
undertaking 
acceptances, 
agreement contracts and insurance.

purchase 

under 

guarantees 

We  have  established  a  review  process 

to 
evaluate 
applicable 
requirements  of  our  policies  and  Basel 
III 
is 
this  evaluation 
requirements.  Governance 
covered  under  policies  and  procedures  that  require 
regular  reviews  of  documentation,  jurisdictions  and 
credit quality of protection providers.

the 

for 

Credit Limits 

Central to our philosophy for our management of 
credit  risk  is  the  approval  and  imposition  of  credit 
limits,  against  which  we  monitor  the  actual  and 
potential  future  credit  exposure  arising  from  our 
business  activities  with  counterparties  or  groups  of 
counterparties. Credit limits are a reflection of our risk 
appetite,  which  may  be  determined  by 
the 
creditworthiness of the counterparty, the nature of the 
risk  inherent  in  the  business  undertaken  with  the 
counterparty,  or  a  combination  of  relevant  credit 
factors.  Our  risk  appetite  for  certain  sectors  and 
certain  countries  and  geographic  regions  may  also 
influence the level of risk we are willing to assume to 
certain counterparties. 

The  analysis  and  approval  of  credit  limits  is 
in  a  consistent  manner  across  our 
undertaken 
businesses,  although  the  nature  and  extent  of  the 
analysis  may  vary,  based  on  the  type,  term  and 
magnitude  of  the  risk  being  assumed.  Credit  limits 
and  underlying  exposures  are  assessed  and 
measured  on  both  a  gross  and  net  basis  where 
appropriate,  with  net  exposure  determined  by 
deducting the value of any collateral held. For certain 
types of risk being assumed, we will also assess and 
measure  exposures  under  a  variety  of  hypothetical 
market  conditions.  Credit  limit  approvals  across  our 
business  are  undertaken  by  the  Credit  and  Global 
Markets  Risk  group,  by  individuals  to  whom  credit 
authority  has  been  delegated,  or  by  the  Credit 
Committee. 

Credit  limits  are  re-evaluated  annually,  or  more 
frequently as needed, and are revised periodically on 
prevailing and anticipated market conditions, changes 
in  counterparty  or  country-specific  credit  ratings  and 
outlook,  changes  in  our  risk  appetite  for  certain 
and 
counterparties, 
enhancements 
the  measurement  of  credit 
utilization.
Reporting 

countries, 

sectors 

or 

to 

Ongoing  active  monitoring  and  management  of 
our  credit  risk  is  an  integral  part  of  our  credit  risk 
management  framework.  We  maintain  management 
information systems to identify, measure, monitor and 
report credit risk across businesses and legal entities, 
enabling  ERM  and  our  businesses  to  have  timely 

access  to  accurate  information  on  credit  limits  and 
exposures.  Monitoring 
the 
dimensions  of  counterparty,  industry,  country  and 
product-specific  risks  to  facilitate  the  identification  of 
concentrations of risk and emerging trends.

is  performed  along 

Key aspects of this credit risk reporting structure 
include  governance  and  oversight  groups,  policies 
that  define  standards  for  the  reporting  of  credit  risk, 
data aggregation and sourcing systems and separate 
testing  of 
functions  by 
Corporate Audit.

reporting 

relevant 

risk 

developments 

The  Credit  Portfolio  Management  group 
routinely  assesses  the  composition  of  our  overall 
credit  risk  portfolio  for  alignment  with  our  stated  risk 
appetite.  This  assessment  includes  routine  analysis 
and  reporting  of  the  portfolio,  monitoring  of  market-
based  indicators,  the  assessment  of  industry  trends 
and 
of 
and 
concentrated risks. The Credit Portfolio Management 
group  is  also  responsible,  in  conjunction  with  the 
business units, for defining the appetite for credit risk 
in the major sectors in which we have a concentration 
of business activities. These sector-level risk appetite 
statements,  which 
include  counterparty  selection 
criteria  and  granular  underwriting  guidelines,  are 
reviewed periodically and approved by the CRPC.

reviews 

regular 

Monitoring

Regular  surveillance  of  credit  and  counterparty 
risks  is  undertaken  by  our  business  units,  the  Credit 
and  Global  Markets  Risk  group  and  designees  with 
ERM,  allowing  for  frequent  and  extensive  oversight. 
This  surveillance  process  includes,  but  is  not  limited 
to, the following components:

• Annual  Reviews.  A  formal  review  of 
counterparties is conducted at least annually 
and includes a thorough review of operating 
performance,  primary  risk  factors  and  our 
internal credit risk rating. This annual review 
includes  a  review  of  current  and 
also 
proposed credit limits, an assessment of our 
ongoing  risk  appetite  and  verification  that 
supporting 
remains 
effective.

legal  documentation 

riskiest  counterparties 
frequently, 

• Interim  Monitoring.  Monitoring  of  our 
is 
largest  and 
undertaken  more 
utilizing 
financial  information,  market  indicators  and 
other 
relevant  credit  and  performance 
measures.  The  nature  and  extent  of  this 
interim  monitoring  is  individually  tailored  to 
industry 
counterparties  and/or 
certain 
sectors  to  identify  material  changes  to  the 
risk  profile  of  a  counterparty  (or  group  of 
counterparties)  and  assign  an  updated 
internal risk rating in a timely manner.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

list" 

We  maintain  an  active  "watch 

for  all 
counterparties  where  we  have  identified  a  concern 
that  the  actual  or  potential  risk  of  default  has 
increased.  The  watch  list  status  denotes  a  concern 
with  some  aspect  of  a  counterparty's  risk  profile  that 
warrants  closer  monitoring  of 
the  counterparty's 
financial  performance  and  related  risk  factors.  Our 
ongoing  monitoring  processes  are  designed 
to 
facilitate  the  early  identification  of  counterparties 
whose 
any 
counterparty may be placed on the watch list by ERM 
at its sole discretion.

creditworthiness 

deteriorating; 

is 

Counterparties that receive an internal risk rating 
within a certain range on our rating scale are eligible 
for watch list designation. These risk ratings generally 
correspond  with  the  non-investment  grade  or  near 
non-investment  grade  ratings  established  by  the 
major  independent  credit-rating  agencies,  and  also 
the  regulatory  classifications  of  “Special 
include 
Mention,” 
“Loss.” 
Counterparties whose internal ratings are outside this 
range may also be placed on the watch list.

“Doubtful”  and 

“Substandard,” 

The  Credit  and  Global  Markets  Risk  group 
maintains  primary  responsibility  for  our  watch  list 
processes,  and  generates  a  monthly  report  of  all 
watch  list  counterparties.  The  watch  list  is  formally 
least  on  a  quarterly  basis,  with 
reviewed  at 
participation 
and 
from 
representatives  from  the  business  units  and  our 
corporate  finance  and  legal  groups  as  appropriate. 
These  meetings  include  a  review  of  individual  watch 
list  counterparties,  together  with  credit  limits  and 
prevailing  exposures,  and  are  focused  on  actions  to 
contain,  reduce  or  eliminate  the  risk  of  loss  to  us. 
Identified actions are documented and monitored.

senior  ERM 

staff, 

Controls

GCR  provides  a  separate  level  of  surveillance 
and  oversight  over  the  integrity  of  our  credit  risk 
management  processes,  including  the  internal  risk-
rating  system.  GCR  reviews  counterparty  credit 
ratings  for  all  identified  sectors  on  an  ongoing  basis. 
GCR  is  subject  to  oversight  by  the  CRPC,  and 
provides periodic updates to the Board’s RC. 

 Specific activities of GCR include the following:

• Perform  separate  and  objective 
assessments  of  our  credit  and  counterparty 
exposures  to  determine  the  nature  and 
extent  of  risk  undertaken  by  the  business 
units;

• Execute  periodic  credit  process  and 
credit  product  reviews  to  assess  the  quality 
of  credit  analysis,  compliance  with  policies, 
guidelines 
regulation, 
transaction  structures  and  underwriting 
standards, and risk-rating integrity;

relevant 

and 

• Identify  and  monitor  developing 
counterparty,  market  and/or  industry  sector 
trends to limit risk of loss and protect capital;

• Deliver  regular  and  formal  reporting 
to  stakeholders, 
including  exam  results, 
identified  issues  and  the  status  of  requisite 
actions to remedy identified deficiencies;

• Allocate  resources 

for  specialized 
risk  assessments  (on  an  as-needed  basis); 
and

• Liaise  with  assurance  partners  and 
regulatory  personnel  on  matters  relating  to 
risk rating, reporting and measurement.

Allowance for Credit Losses

We  maintain  an  allowance  for  credit  losses  to 
support  our  financial  assets  held  at  amortized  cost.  
We  also  maintain  an  allowance 
for  unfunded 
commitments  and  letters  of  credit  to  support  our  off-
balance  credit  exposure.  The 
two  components 
together  represent  the  allowance  for  credit  losses. 
Review  and  evaluation  of  the  adequacy  of  the 
allowance for credit losses is ongoing throughout the 
year,  but  occurs  at  least  quarterly,  and  is  based, 
among other factors, on our evaluation of the level of 
risk  in  the  portfolio  and  the  estimated  effects  of  our 
forecasts  on  our  counterparties.  We  utilize  multiple 
economic scenarios, consisting of a baseline, upside 
and  downside  scenarios,  to  develop  management's 
forecast of future expected losses.

the 

impact  of 

The  economic  forecast  utilized  throughout  2020 
reflects  both  downward  credit  migration  within  our 
loan portfolio and revision in management’s economic 
outlook  reflecting 
the  COVID-19 
pandemic.  Allowance  estimates  remain  subject  to 
continued  model  and  economic  uncertainty  and 
management  may  use  qualitative  adjustments.  If 
future  data  and  forecasts  deviate  relative  to  the 
forecasts  utilized  to  determine  our  allowance  for 
credit losses as of December 31, 2020, or if credit risk 
migration  is  higher  or  lower  than  forecasted  for 
reasons  independent  of  the  economic  forecast,  our 
allowance for credit losses will also change.

Additional  information  about  the  allowance  for 
credit losses is provided in Note 4 to the consolidated 
financial statements in this Form 10-K.

Liquidity Risk Management

Our  liquidity  framework  contemplates  areas  of 
potential  risk  based  on  our  activities,  size  and  other 
appropriate risk-related factors.  In managing liquidity 
risk  we  employ  limits,  maintain  established  metrics 
and  early  warning  indicators  and  perform  routine 
stress testing to identify potential liquidity needs.  This 
process  involves  the  evaluation  of  a  combination  of 
internal  and  external  scenarios  which  assist  us  in 
measuring  our  liquidity  position  and  in  identifying 
potential  increases  in  cash  needs  or  decreases  in 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

available  sources  of  cash,  as  well  as  the  potential 
impairment  of  our  ability  to  access  the  global  capital 
markets.

the 

federal 

We  manage  our 

funds  market  and 

liquidity  on  a  global, 
consolidated  basis.  We  also  manage  liquidity  on  a 
stand-alone basis at our Parent Company, as well as 
at  certain  branches  and  subsidiaries  of  State  Street 
Bank.  State  Street  Bank  generally  has  access  to 
markets  and  funding  sources  limited  to  banks,  such 
as 
the  Federal 
Reserve's  discount  window.  The  Parent  Company  is 
managed  to  a  more  conservative  liquidity  profile, 
reflecting  narrower  market  access.  Additionally,  the 
Parent Company typically holds, or has direct access 
to,  primarily  through  SSIF  (a  direct  subsidiary  of  the 
Parent  Company),  as  discussed  in  "Supervision  and 
Regulation"  in  Business  in  this  Form  10-K,  enough 
cash  to  meet  its  current  debt  maturities  and  cash 
needs, as well as those projected over the next one-
year  period.  Absent  financial  distress  at  the  Parent 
Company, the liquid assets available at SSIF continue 
to  be  available  to  the  Parent  Company.  As  of 
the  value  of  our  Parent 
December  31,  2020, 
Company's  net  liquid  assets  totaled  $492  million, 
compared  with  $428  million  as  of  December  31, 
2019,  which  amount  does  not  include  available 
liquidity through SSIF. As of December 31, 2020, our 
Parent  Company  and  State  Street  Bank  had 
approximately  $1.50  billion  of  senior  notes  or 
subordinated debentures outstanding that will mature 
in the next twelve months.

regulatory 

As  a  SIFI,  our 

liquidity  risk  management 
activities  are  subject  to  heightened  and  evolving 
regulatory  requirements,  including  interpretations  of 
those 
requirements,  under  specific  U.S.  and 
from 
international  regulations  and  also  resulting 
published  and  unpublished  guidance,  supervisory 
activities,  such  as  stress  tests,  resolution  planning, 
examinations  and  other 
interactions.  
Satisfaction  of  these  requirements  could,  in  some 
cases,  result  in  changes  in  the  composition  of  our 
investment portfolio, reduced NII or NIM, a reduction 
in 
level  of  certain  business  activities  or 
modifications  to  the  way  in  which  we  deliver  our 
products  and  services.    If  we  fail  to  meet  regulatory 
requirements to the satisfaction of our regulators, we 
could  receive  negative  regulatory  stress  test  results, 
incur  a  resolution  plan  deficiency  or  determination  of 
a non-credible resolution plan or otherwise receive an 
adverse  regulatory  finding.    Our  efforts  to  satisfy,  or 
our  failure  to  satisfy,  these  regulatory  requirements 
could  materially  adversely  affect  our  business, 
financial condition or results of operations.

the 

Governance

Global  Treasury 

for  our 
is 
management of liquidity. This includes the day-to-day 

responsible 

management  of  our  global  liquidity  position,  the 
development  and  monitoring  of  early  warning 
indicators,  key  liquidity  risk  metrics,  the  creation  and 
the  evaluation  and 
tests, 
execution  of  stress 
implementation  of 
the 
regulatory 
maintenance and execution of our liquidity guidelines 
and  contingency  funding  plan  (CFP),  and  routine 
management  reporting  to  ALCO,  MRAC  and  the 
Board's RC.

requirements, 

and  management 

Global Treasury Risk Management, part of ERM, 
provides  separate  oversight  over  the  identification, 
communication 
of  Global 
Treasury’s  risks  in  support  of  our  business  strategy. 
Global  Treasury  Risk  Management  reports  to  the 
Treasury  Risk  Management’s 
CRO.  Global 
responsibilities  relative  to  liquidity  risk  management 
include  the  development  and  review  of  policies  and 
guidelines; 
to 
risk  guidelines  and 
the 
adherence 
associated reporting.

the  monitoring  of 
to 

liquidity 

related 

limits 

Liquidity Framework

Our  liquidity  framework  contemplates  areas  of 
potential  risk  based  on  our  activities,  size  and  other 
appropriate  risk-related  factors.  In  managing  liquidity 
risk  we  employ  limits,  maintain  established  metrics 
and  early  warning  indicators,  and  perform  routine 
stress testing to identify potential liquidity needs. This 
process  involves  the  evaluation  of  a  combination  of 
internal  and  external  scenarios  which  assist  us  in 
measuring  our  liquidity  position  and  in  identifying 
potential  increases  in  cash  needs  or  decreases  in 
available  sources  of  cash,  as  well  as  the  potential 
impairment  of  our  ability  to  access  the  global  capital 
markets.

We  manage 

to  several 
principles  that  are  equally  important  to  our  overall 
liquidity risk management framework:

liquidity  according 

• Structural 

liquidity  management 
liquidity  by  monitoring  and 
addresses 
directing the composition of our consolidated 
statement  of  condition.  Structural  liquidity  is 
measured by metrics such as the percentage 
of  total  wholesale  funds  to  consolidated  total 
assets,  and 
the  percentage  of  non-
government  investment  securities  to  client 
deposits.  In  addition,  on  a  regular  basis  and 
as  described  below,  our  structural  liquidity  is 
evaluated under various stress scenarios.

liquidity 

• Tactical 

day-to-day 

management 
funding 
addresses 
our 
largely  driven  by 
is 
requirements  and 
changes  in  our  primary  source  of  funding, 
which  are  client  deposits.  Fluctuations  in 
client  deposits  may  be  supplemented  with 
repurchase 
borrowings, 
short-term 

 State Street Corporation | 95

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

agreements,  FHLB  products  and  certificates 
of deposit.

• Stress testing and contingent funding 
planning  are  longer-term  strategic  liquidity 
risk  management  practices.  Regular  and  ad 
hoc  liquidity  stress  testing  are  performed 
under various severe but plausible scenarios 
at  the  consolidated  level  and  at  significant 
subsidiaries,  including  State  Street  Bank. 
These  tests  contemplate  severe  market  and 
events  specific  to  us  under  various  time 
horizons  and  severities.  Tests  contemplate 
the impact of material changes in key funding 
sources,  credit  ratings,  additional  collateral 
requirements,  contingent  uses  of  funding, 
systemic shocks to the financial markets and 
operational  failures  based  on  market  and 
assumptions  specific  to  us.  The  stress  tests 
evaluate  the  required  level  of  funding  versus 
available sources in an adverse environment. 
As  stress 
testing  contemplates  potential 
forward-looking  scenarios,  results  also  serve 
as a trigger to activate specific liquidity stress 
levels and contingent funding actions.

to 

are 

CFPs 

assist 

designed 

senior 
management  with  decision-making  associated  with 
any  contingency  funding  response  to  a  possible  or 
actual  crisis  scenario.  The  CFPs  define  roles, 
responsibilities and management actions to be taken 
in  the  event  of  deterioration  of  our  liquidity  profile 
caused by either an event specific to us or a broader 
disruption in the capital markets. Specific actions are 
linked  to  the  level  of  stress  indicated  by  these 
measures  or  by  management  judgment  of  market 
conditions.

Liquidity Risk Metrics

In  managing  our  liquidity,  we  employ  early 
warning 
indicators  and  metrics.  Early  warning 
indicators are intended to detect situations which may 
result  in  a  liquidity  stress,  including  changes  in  our 
common stock price and the spread on our long-term 
debt.  Additional  metrics 
the 
management  of  our  consolidated  statement  of 
condition and monitored as part of our routine liquidity 
management  include  measures  of  our  fungible  cash 
position,  purchased  wholesale  funds,  unencumbered 
liquid  assets,  deposits  and  the  total  of  investment 
securities  and  loans  as  a  percentage  of  total  client 
deposits.
Asset Liquidity

that  are  critical 

to 

Central  to  the  management  of  our  liquidity  is 
asset  liquidity,  which  consists  primarily  of  HQLA. 
HQLA  is  the  amount  of  liquid  assets  that  qualify  for 
inclusion  in  the  LCR. As  a  banking  organization,  we 
are  subject  to  a  minimum  LCR  under  the  LCR  rule 
approved  by  U.S.  banking  regulators.  The  LCR  is 

improve 

intended  to  promote  the  short-term  resilience  of 
internationally active banking organizations, like us, to 
improve  the  banking  industry's  ability  to  absorb 
shocks arising from market stress over a 30 calendar 
day  period  and 
the  measurement  and 
management  of  liquidity  risk.  The  LCR  measures  an 
institution’s  HQLA  against  its  net  cash  outflows. 
HQLA  primarily  consists  of  unencumbered  cash  and 
certain  high  quality  liquid  securities  that  qualify  for 
inclusion  under  the  LCR  rule.  The  LCR  was  fully 
implemented  beginning  on  January  1,  2017.  We 
report  LCR  to  the  Federal  Reserve  daily.  For  the 
quarters 
and 
December  31,  2019,  daily  average  LCR  for  the 
Parent  Company  was  108%  and  110%,  respectively. 
The  average  HQLA  for  the  Parent  Company  under 
the  LCR  final  rule  definition  was  $143.61  billion  and 
the 
$100.23  billion,  post-prescribed  haircuts, 
quarters 
and 
ended  December 
December  31,  2019,  respectively.  The  increase  in 
average  HQLA  for  the  quarter  ended  December  31, 
2020,  compared  to  the  quarter  ended  December  31, 
2019,  was  primarily  a  result  of  the  increase  in  MBS 
and supranational purchases.

ended  December 

2020 

2020 

31, 

31, 

for 

We  maintained  average  cash  balances 
in 
excess of regulatory requirements governing deposits 
with  the  Federal  Reserve  of  approximately  $75.68 
billion  at  the  Federal  Reserve,  the  ECB  and  other 
non-U.S.  central  banks 
the  quarter  ended 
December 31, 2020, and $41.56 billion for the quarter 
ended  December  31,  2019.  The  higher  levels  of 
average  cash  balances  with  central  banks  reflect 
higher levels of client deposits. 

for 

Liquid  securities  carried  in  our  asset  liquidity 
include  securities  pledged  without  corresponding 
advances  from  the  Federal  Reserve  Bank  of  Boston 
(FRBB), the FHLB, and other non-U.S. central banks. 
State  Street  Bank  is  a  member  of  the  FHLB.  This 
membership allows for advances of liquidity in varying 
terms  against  high-quality  collateral,  which  helps 
facilitate  asset-and-liability  management.  As  of  
December 31, 2020 and December 31, 2019, we had 
no outstanding borrowings from the FHLB.

Access  to  primary,  intra-day  and  contingent 
liquidity  provided  by  these  utilities  is  an  important 
source of contingent liquidity with utilization subject to 
underlying conditions.  As of  December 31, 2020 and 
December  31,  2019,  we  had  no  outstanding  primary 
credit borrowings from the FRBB discount window or 
any other central bank facility.

In addition to the securities included in our asset 
liquidity,  we  have  significant  amounts  of  other 
unencumbered 
These 
securities  are  available  sources  of  liquidity,  although 
not as rapidly deployed as those included in our asset 
liquidity.

investment 

securities. 

 State Street Corporation | 96

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The  average  fair  value  of  total  unencumbered 
securities  was  $89.12  billion  for  the  quarter  ended 
December  31,  2020,  compared  to  $76.94  billion  for 
the quarter ended December 31, 2019.

Measures  of  liquidity  include  LCR  and  NSFR, 
which  are  described  in  "Supervision  and  Regulation" 
in Business in this Form 10-K.

Uses of Liquidity

Significant uses of our liquidity could result from 
the  following:  withdrawals  of  client  deposits;  draw-
downs  by  our  custody  clients  of  lines  of  credit; 
advances  to  clients  to  settle  securities  transactions; 
increases  in  our  investment  and  loan  portfolios;  or 
other permitted purposes. Such circumstances would 
generally  arise  under  stress  conditions  including 
deterioration  in  credit  ratings. A  recurring  use  of  our 
liquidity  involves  our  deployment  of  HQLA  from  our 
investment  portfolio  to  post  collateral  to  financial 
institutions serving as sources of securities under our 
enhanced custody program.

We had unfunded commitments to extend credit 
with gross contractual amounts totaling $34.21 billion 
and  $29.70  billion  and  standby  letters  of  credit 
totaling  $3.33  billion  and  $3.32  billion  as  of 
December  31,  2020  and  December  31,  2019, 
respectively.  These amounts do not reflect the value 
of  any  collateral.  As  of  December  31,  2020, 
approximately  73%  of  our  unfunded  commitments  to 
extend credit and 20% of our standby letters of credit 
expire  within  one  year.  Since  many  of  our 
commitments are expected to expire or renew without 
being drawn upon, the gross contractual amounts do 
not 
cash 
requirements.

necessarily 

represent 

future 

our 

Information  about  our  resolution  planning  and 
the  impact  actions  under  our  resolution  plans  could 
have  on  our  liquidity  is  provided  in  "Supervision  and 
Regulation" in Business in this Form 10-K.

Funding
Deposits

financial 

finance  and 

cash  management, 

We  provide  products  and  services  including 
custody,  accounting,  administration,  daily  pricing,  FX 
asset 
services, 
management,  securities 
investment 
advisory  services.  As  a  provider  of  these  products 
and services, we generate client deposits, which have 
generally provided a stable, low-cost source of funds. 
As a global custodian, clients place deposits with our 
entities  in  various  currencies.  As  of  December  31, 
2020, approximately 65% of our average total deposit 
in  U.S.  dollars, 
balances  were  denominated 
approximately 15% in EUR, 10% in GBP and 10% in 
all  other  currencies.  As  of  December  31,  2019, 
approximately  60%  of  our  average  total  deposit 
in  U.S.  dollars, 
balances  were  denominated 

approximately 20% in EUR, 10% in GBP and 10% in 
all other currencies.

Short-Term Funding

liquidity 

Our  on-balance  sheet  liquid  assets  are  also  an 
liquidity  management 
integral  component  of  our 
strategy.  These  assets  provide 
through 
maturities  of  the  assets,  but  more  importantly,  they 
provide  us  with  the  ability  to  raise  funds  by  pledging 
the  securities  as  collateral  for  borrowings  or  through 
outright  sales.  In  addition,  our  access  to  the  global 
to  source 
capital  markets  gives  us 
incremental  funding  from  wholesale  investors.  As 
discussed earlier under “Asset Liquidity,” State Street 
Bank's membership in the FHLB allows for advances 
of  liquidity  with  varying  terms  against  high-quality 
collateral.

the  ability 

Short-term  secured  funding  also  comes  in  the 
form  of  securities  lent  or  sold  under  agreements  to 
repurchase.  These  transactions  are  short-term  in 
nature,  generally  overnight  and  are  collateralized  by 
high-quality  investment  securities.  These  balances 
were  $3.41  billion  and  $1.10  billion  as  of 
December  31,  2020  and  December  31,  2019, 
respectively.

State  Street  Bank  currently  maintains  a  line  of 
credit with a financial institution of CAD $1.40 billion, 
or  approximately  $1.10  billion,  as  of  December  31, 
2020,  to  support  its  Canadian  securities  processing 
operations.  The 
line  of  credit  has  no  stated 
termination date and is cancelable by either party with 
prior  notice.  As  of  both  December  31,  2020  and 
December  31,  2019, 
there  was  no  balance 
outstanding on this line of credit.

Long-Term Funding

current  universal 

We  have  the  ability  to  issue  debt  and  equity 
securities  under  our 
shelf 
registration  statement  to  meet  current  commitments 
and  business  needs,  including  accommodating  the 
transaction  and  cash  management  needs  of  our 
clients.  The  total  amount  remaining  for  issuance 
under  the  registration  statement  is  $7  billion  as  of 
December  31,  2020.  In  addition,  State  Street  Bank 
also has current authorization from the Board to issue 
up to $5 billion in unsecured senior debt.

On  January  24,  2020,  we  issued  $750  million 
aggregate  principal  amount  of  2.400%  Senior  Notes 
due 2030 in a public offering.

On  March  26,  2020,  we  issued  $750  million 
aggregate  principal  amount  of  2.825%  Fixed-to-
Floating  Rate  Senior  Notes  due  2023,  $500  million 
aggregate  principal  amount  of  2.901%  Fixed-to-
Floating  Rate  Senior  Notes  due  2026  and 
$500 million aggregate principal amount of 3.152% of 
Fixed-to-Floating Rate Senior Notes due 2031.

 State Street Corporation | 97

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Agency Credit Ratings

Our ability to maintain consistent access to liquidity is fostered by the maintenance of high investment grade 
ratings as measured by the major independent credit rating agencies. Factors essential to maintaining high credit 
ratings include:

• diverse and stable core earnings;

•

•

•

relative market position;

strong risk management;

strong capital ratios;

• diverse liquidity sources, including the global capital markets and client deposits;

•

strong liquidity monitoring procedures; and

• preparedness for current or future regulatory developments.

High ratings limit borrowing costs and enhance our liquidity by:

• providing assurance for unsecured funding and depositors;

•

increasing the potential market for our debt and improving our ability to offer products;

serving markets; and 

•
• engaging in transactions in which clients value high credit ratings.

A  downgrade  or  reduction  of  our  credit  ratings  could  have  a  material  adverse  effect  on  our  liquidity  by 
restricting our ability to access the capital markets, which could increase the related cost of funds. In turn, this could 
cause the sudden and large-scale withdrawal of unsecured deposits by our clients, which could lead to draw-downs 
of  unfunded  commitments  to  extend  credit  or  trigger  requirements  under  securities  purchase  commitments;  or 
require additional collateral or force terminations of certain trading derivative contracts.

A  majority  of  our  derivative  contracts  have  been  entered  into  under  bilateral  agreements  with  counterparties 
who  may  require  us  to  post  collateral  or  terminate  the  transactions  based  on  changes  in  our  credit  ratings.  We 
assess  the  impact  of  these  arrangements  by  determining  the  collateral  that  would  be  required  assuming  a 
downgrade  by  all  rating  agencies.  The  additional  collateral  or  termination  payments  related  to  our  net  derivative 
liabilities under these arrangements that could have been called by counterparties in the event of a downgrade in 
our  credit  ratings  below  levels  specified  in  the  agreements  is  provided  in  Note  10  to  the  consolidated  financial 
statements  in  this  Form  10-K.  Other  funding  sources,  such  as  secured  financing  transactions  and  other  margin 
requirements, for which there are no explicit triggers, could also be adversely affected.

TABLE 31: CREDIT RATINGS

State Street:

Senior debt

Subordinated debt

Junior subordinated debt

Preferred stock

Outlook

State Street Bank:

Short-term deposits

Long-term deposits

Senior debt/Long-term issuer

Subordinated debt

Outlook

Standard & Poor’s

As of December 31, 2020
Moody’s Investors Service

A

A-

BBB

BBB

Stable

A-1+

AA-

AA-

A

Stable

A1

A2

A3

Baa1

Stable

P-1

Aa1

Aa3

Aa3

Stable

Fitch

AA-

A

NR

BBB+

Stable

F1+

AA+

AA

A+

Stable

 State Street Corporation | 98

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Contractual Cash Obligations and Other Commitments

The long-term contractual cash obligations included within Table 32: Long-Term Contractual Cash Obligations 
were recorded in our consolidated statement of condition as of December 31, 2020, except for the interest portions 
of long-term debt and finance leases.

TABLE 32: LONG-TERM CONTRACTUAL CASH OBLIGATIONS

December 31, 2020

(In millions)
Long-term debt(1)(2)
Operating leases
Finance lease obligations(2)

Tax liability

Payments Due by Period

Less than 1
year

1-3
years

4-5
years

Over 5
years

Total

$ 

1,505  $ 

3,623  $ 

4,073  $ 

4,501  $ 

13,702 

186 

41 

— 

314 

72 

4 

205 

— 

43 

275 

— 

— 

980 

113 

47 

Total contractual cash obligations

$ 

1,732  $ 

4,013  $ 

4,321  $ 

4,776  $ 

14,842 

(1) Long-term debt excludes finance lease obligations (presented as a separate line item) and the effect of interest rate swaps. Interest payments were calculated at 
the stated rate with the exception of floating-rate debt, for which payments were calculated using the indexed rate in effect as of December 31, 2020. 
(2)  Additional  information  about  contractual  cash  obligations  related  to  long-term  debt  and  operating  and  finance  leases  is  provided  in  Notes  9  and  20  to  the 
consolidated financial statements in this Form 10-K.

Total contractual cash obligations shown in Table 32: Long-Term Contractual Cash Obligations do not include:

• Obligations  which  will  be  settled  in  cash,  primarily  in  less  than  one  year,  such  as  client  deposits, 
federal  funds  purchased,  securities  sold  under  repurchase  agreements  and  other  short-term  borrowings. 
Additional  information  about  deposits,  federal  funds  purchased,  securities  sold  under  repurchase 
agreements and other short-term borrowings is provided in Note 8 to the consolidated financial statements 
in this Form 10-K. 

• Obligations  related  to  derivative  instruments  because  the  derivative-related  amounts  recorded  in 
our consolidated statement of condition as of  December 31, 2020 did not represent the amounts that may 
ultimately  be  paid  under  the  contracts  upon  settlement.  Additional  information  about  our  derivative 
instruments  is  provided  in  Note  10  to  the  consolidated  financial  statements  in  this  Form  10-K.  We  have 
obligations  under  pension  and  other  post-retirement  benefit  plans,  with  additional  information  provided  in 
Note  19  to  the  consolidated  financial  statements  in  this  Form  10-K,  which  are  not  included  in  Table  32: 
Long-Term Contractual Cash Obligations.

TABLE 33: OTHER COMMERCIAL COMMITMENTS

(In millions)
Indemnified securities financing

Unfunded credit facilities

Standby letters of credit

Purchase obligations(2)
Total commercial commitments

Duration of Commitment as of December 31, 2020

Less than
1 year

1-3
years

4-5
years

Over 5
years

Total amounts
committed(1)

$ 

440,875  $ 

—  $ 

—  $ 

—  $ 

23,122 

662 

122 

7,931 

1,529 

150 

3,021 

1,139 

15 

139 

— 

— 

440,875 

34,213 

3,330 

287 

$ 

464,781  $ 

9,610  $ 

4,175  $ 

139  $ 

478,705 

(1) Total amounts committed reflect participations to independent third parties, if any. 
(2) Amounts represent obligations pursuant to legally binding agreements, where we have agreed to purchase products or services with a specific minimum quantity 
defined at a fixed, minimum or variable price over a specified period of time.

Additional information about the commitments presented in Table 33: Other commercial commitments, except 

for purchase obligations, is provided in Note 12 to the consolidated financial statements in this Form 10-K.

 State Street Corporation | 99

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Operational Risk Management

Overview

Operational risk is the risk of loss resulting from 
inadequate  or  failed  internal  processes,  people  and 
systems  or  from  external  events.  Operational  risk 
encompasses  fiduciary  risk  and  legal  risk.  Fiduciary 
risk  is  defined  as  the  risk  that  we  fail  to  properly 
exercise  our  fiduciary  duties  in  our  provision  of 
products or services to clients. Legal risk is the risk of 
loss  resulting  from  failure  to  comply  with  laws  and 
contractual obligations.

Operational  risk  is  inherent  in  the  performance 
of  investment  servicing  and  investment  management 
activities  on  behalf  of  our  clients.  Whether  it  be 
fiduciary  risk,  risk  associated  with  execution  and 
processing  or  other  types  of  operational  risk,  a 
consistent,  transparent  and  effective  operational  risk 
framework  is  key  to  identifying,  monitoring  and 
managing operational risk. 

We  have  established  an  operational 

risk 

framework that is based on three major goals:

• Strong, active governance;

• Ownership and accountability; and

• Consistency and transparency.

Governance

Our  Board  is  responsible  for  the  approval  and 
oversight of our overall operational risk framework. It 
through 
its  TOPS,  which  reviews  our 
does  so 
operational 
framework  and  approves  our 
risk 
operational risk policy annually. 

Our  operational  risk  policy  establishes  our 
approach  to  our  management  of  operational  risk 
across  our  business.  The  policy 
the 
responsibilities of individuals and committees charged 
with oversight of the management of operational risk, 
and  articulates  a  broad  mandate 
that  supports 
implementation of the operational risk framework.

identifies 

ERM  and  other  control  groups  provide  the 
the 

oversight, 
management and measurement of operational risk. 

validation  and 

verification  of 

on 

Executive  management  actively  manages  and 
oversees  our  operational  risk  framework  through 
membership 
risk  management 
various 
committees,  including  MRAC,  the  BCC,  TORC,  the 
the  Executive 
Operational  Risk  Committee, 
the 
Information  Security  Steering  Committee, 
Enterprise  Continuity  Steering  Committee, 
the 
Compliance  and  Ethics  Committee, 
the  Vendor 
Management  Lifecycle  Executive  Review  Board  and 
the  Fiduciary  Review  Committee,  all  of  which 
ultimately  report  to  the  appropriate  committee  of  the 
Board.

The Operational Risk Committee, chaired by the 
global head of Operational Risk and co-chaired by the 
FLOD Head of Business Risk Management, provides 
cross-business  oversight  of  operational 
risk, 
operational risk programs and their implementation to 
identify,  measure,  manage  and  control  operational 
risk  in  an  effective  and  consistent  manner  and 
reviews  and  approves  operational  risk  guidelines 
intended  to  maintain  a  consistent  implementation  of 
our corporate operational risk policy and framework. 

Ownership and Accountability

We  have 

implemented  our  operational  risk 
framework to support the broad mandate established 
framework 
by  our  operational  risk  policy.  This 
represents  an  integrated  set  of  processes  and  tools 
that assists us in the management and measurement 
of  operational  risk, 
including  our  calculation  of 
required capital and RWA.

of 

the  Committee 

The framework takes a comprehensive view and 
integrates  the  methods  and  tools  used  to  manage 
and measure operational risk. The framework utilizes 
of  Sponsoring 
aspects 
Organizations  of  the  Treadway  Commission  (COSO) 
framework  and  other  industry  leading  practices,  and 
is designed foremost to address our risk management 
needs  while  complying  with  regulatory  requirements. 
The operational risk framework is intended to provide 
a number of important benefits, including: 

• A 

common 
understanding 
risk  management  and 

of 
its 

operational 
supporting processes; 

• The clarification of responsibilities for 
the  management  of  operational  risk  across 
our business;

• The  alignment  of  business  priorities 

with risk management objectives;

• The  active  management  of  risk  and 

early identification of emerging risks;

• The consistent application of policies 
risk 

the  collection  of  data 

and 
management and measurement; and

for 

• The estimation of our operational risk 

capital requirement.

The  operational  risk 

framework  employs  a 
distributed  risk  management  infrastructure  executed 
by ERM groups aligned with the business units, which 
are 
the 
the 
operational risk framework at the business unit level.

implementation  of 

responsible 

for 

is 

As  with  other 

management 
for 
operational  risk  management  of 
businesses. 
responsibility 

risks,  senior  business  unit 
the  day-to-day 
their  respective 
is  business  unit  management's 
the 

responsible 

oversight 

provide 

to 

of 

It 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

implementation  and  ongoing  execution  of 
the 
operational  risk  framework  within  their  respective 
coordination  and 
organizations,  as  well  as 
communication with ERM. 

that 

working  structure 
risk 
programs  into  a  continuous  process  focused  on 
in  a 
managing  and  measuring  operational  risk 
coordinated and consistent manner. 

integrates  distinct 

Consistency and Transparency

Risk Identification and Assessments

A  number  of  corporate  control  functions  are 
directly  responsible  for  implementing  and  assessing 
various  aspects  of  our  operational  risk  framework, 
with 
the  overarching  goal  of  consistency  and 
transparency  to  meet  the  evolving  needs  of  the 
business:

and 

evolution 

• The global head of Operational Risk, 
a  member  of 
the  CRO’s  executive 
management  team,  leads  ERM’s  corporate 
ORM  group.  ORM  is  responsible  for  the 
consistent 
strategy, 
implementation  of  our  operational 
risk 
guidelines,  framework  and  supporting  tools 
across  our  business.  ORM  reviews  and 
analyzes  operational  key  risk  information, 
events, metrics and indicators at the business 
unit  and  corporate  level  for  purposes  of  risk 
management, reporting and escalation to the 
CRO,  senior  management  and  governance 
committees; 

• ERM’s  Centralized  Modeling  and 
Analytics  group  develops  and  maintains 
operational  risk  capital  estimation  models, 
and ORM's Capital Analysis group calculates 
our required capital for operational risk;

• ERM’s  MVG  independently  validates 
the  quantitative  models  used  to  measure 
operational 
risk,  and  ORM  performs 
validation checks on the output of the model;

the 

• CIS  establishes 

framework, 
policies  and  related  programs  to  measure, 
monitor  and  report  on  information  security 
risks,  including  the  effectiveness  of  cyber-
security  program  protections.  CIS  defines 
and manages the enterprise-wide information 
security  program.  CIS  coordinates  with 
Information Technology, control functions and 
business  units  to  support  the  confidentiality, 
corporate 
integrity  and  availability  of 
information  assets.  CIS 
identifies  and 
employs a risk-based methodology consistent 
with  applicable 
regulatory  cyber-security 
requirements and monitors the compliance of 
our  systems  with 
information  security 
policies; and

• Corporate  Audit  performs  separate 
reviews  of  the  application  of  operational  risk 
management  practices  and  methodologies 
utilized across our business.

Our  operational  risk  framework  consists  of  five 
components,  each  described  below,  which  provide  a 

risk 

The  objective  of 

identification  and 
assessments is to understand business unit strategy, 
risk  profile  and  potential  exposures.  It  is  achieved 
through  a  series  of  risk  assessments  across  our 
business  using 
identification, 
assessment  and  measurement  of  risk  across  a 
frequency  and  severity 
spectrum  of  potential 
combinations.  Three  primary 
risk  assessment 
programs, which occur annually, augmented by other 
business-specific  programs,  are  the  core  of  this 
component:

techniques 

the 

for 

• The  risk  and  control  assessment 
program  seeks 
the  risks 
to  understand 
associated with day-to-day activities, and the 
effectiveness of controls intended to manage 
potential  exposures  arising 
these 
activities. These risks are typically frequent in 
nature  but  generally  not  severe  in  terms  of 
exposure; 

from 

• The  Material  Risk 

Identification 
process  utilizes  a  bottom-up  approach  to 
identify  our  most  significant  risk  exposures 
across  all  on-  and  off-balance  sheet  risk-
taking  activities.  The  program  is  specifically 
designed  to  consider  risks  that  could  have  a 
material impact irrespective of their likelihood 
or frequency. This can include risks that may 
have  an  impact  on  longer-term  business 
objectives,  such  as  significant  change 
management  activities  or  long-term  strategic 
initiatives;

• The  Scenario  Analysis  program 
focuses  on  the  set  of  risks  with  the  highest 
severity  and  most  relevance  from  a  capital 
perspective.  These  are  generally  referred  to 
as  “tail  risks,"  and  serve  as 
important 
benchmarks for our loss distribution approach 
model  (see  below);  they  also  provide  inputs 
into stress testing; and

programs 

• Business-specific 

to 
identify,  assess  and  measure  risk,  including 
review  and 
new  business  and  product 
approval,  new  client  screening,  and,  as 
deemed 
risk 
assessments.

appropriate, 

targeted 

Capital Analysis

The  primary  measurement  tool  used  is  an 
internally developed loss distribution approach (LDA) 
model.  We  use  the  LDA  model  to  quantify  required 
operational risk capital, from which we calculate RWA 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

related  to  operational  risk.  Such  required  capital  and 
RWA 
totaled  $3.53  billion  and  $44.15  billion, 
respectively,  as  of  December  31,  2020,  compared  to 
$3.84  billion  and  $47.96  billion,  respectively,  as  of 
December  31,  2019;  refer  to  the  "Capital"  section  in 
"Financial  Condition," 
this  Management's 
Discussion and Analysis.

of 

The  LDA  model  incorporates  the  four  required 

operational risk elements described below:

•

in 

included 

Internal  loss  event  data  is  collected 
from  across  our  business  in  conformity  with 
our operating loss policy that establishes the 
requirements 
for  collecting  and  reporting 
individual  loss  events.  We  categorize  the 
data  into  seven  Basel-defined  event  types 
and  further  subdivide  the  data  by  business 
unit,  as  deemed  appropriate.  Each  of  these 
loss events are represented in a UOM which 
is  used  to  estimate  a  specific  amount  of 
capital  required  for  the  types  of  loss  events 
that  fall  into  each  specific  category.  Some 
UOMs  are  measured  at  the  corporate  level 
because  they  are  not  “business  specific,” 
such  as  damage  to  physical  assets,  where 
the  cause  of  an  event  is  not  primarily  driven 
by  the  behavior  of  a  single  business  unit. 
losses  of  $500  or  greater  are 
Internal 
the 
captured,  analyzed  and 
modeling  approach.  Loss  event  data 
is 
collected  using  a  corporate-wide  data 
collection  tool,  which  stores  the  data  in  a 
to 
Loss  Event  Data  Repository  (LEDR) 
support  processes 
to  analysis, 
management reporting and the calculation of 
required  capital.  Internal  loss  event  data 
severity 
provides  our 
information  to  our  capital  calculation  process 
for  historical  loss  events  experienced  by  us. 
Internal loss event data may be incorporated 
into  our  LDA  model  in  a  future  quarter 
following  the  realization  of  the  losses,  with 
the  timing  and  categorization  dependent  on 
the  processes  for  model  updates  and,  if 
applicable,  model  revalidation  and  regulatory 
review and related supervisory processes. An 
individual  loss  event  can  have  a  significant 
effect on the output of our LDA model and our 
operational  risk  RWA  under  the  advanced 
approaches depending on the severity of the 
loss  event,  its  categorization  among  the 
seven  Basel-defined  UOMs  and  the  stability 
of  the  distributional  approach  for  a  particular 
UOM;

frequency  and 

related 

• External  loss  event  data  provides 
information with respect to loss event severity 
from  other  financial  institutions  to  inform  our 
capital estimation process of events in similar 

units 

other 

business 
banking 
at 
organizations.  This  information  supplements 
the  data  pool  available  for  use  in  our  LDA 
model.  Assessments  of  the  sufficiency  of 
internal  data  and  the  relevance  of  external 
data  are  completed  before  pooling  the  two 
data sources for use in our LDA model;

• Scenario  analysis  workshops  are 
conducted  across  our  business  to  inform 
management  of  the  less  frequent  but  most 
severe,  or  “tail,”  risks  that  the  organization 
faces. The workshops are attended by senior 
business  unit  managers,  other  support  and 
control  partners  and  business-aligned  risk 
management  staff.  The  workshops  are 
designed  to  capture  information  about  the 
significant  risks  and  to  estimate  potential 
exposures  for  individual  risks  should  a  loss 
event  occur.  The  results  of  these  workshops 
are  used  to  make  a  comparison  to  our  LDA 
model 
that  our 
results 
calculation  of 
required  capital  considers 
relevant risk-related information; and

to  determine 

• Business  environment  and  internal 
control  factors  are  gathered  as  part  of  our 
scenario  analysis  program  to  inform  the 
scenario  analysis  workshop  participants  of 
internal 
loss  event  data  and  business-
relevant  metrics,  such  as  risk  assessment 
program  results,  along  with  industry  loss 
event  data  and  case  studies  where 
appropriate.  Business  environment  and 
are 
internal 
those 
control 
characteristics  of  a  bank’s 
internal  and 
external  operating  environment  that  bear  an 
exposure  to  operational  risk.  The  use  of  this 
information 
our 
calculation  of  required  capital  by  providing 
additional 
to  workshop 
participants  when  reviewing  specific  UOM 
risks. 

relevant  data 

influences 

indirectly 

factors 

Monitoring, Reporting and Analytics

It 

risk  exposure. 

The objective of risk monitoring is to proactively 
monitor  the  changing  business  environment  and 
corresponding  operational 
is 
achieved 
through  a  series  of  quantitative  and 
qualitative monitoring tools that are designed to allow 
the  business 
us 
environment, internal control factors, risk metrics, risk 
assessments, exposures and operating effectiveness, 
as well as details of loss events and progress on risk 
to  mitigate  potential  risk 
initiatives 
exposures.

to  understand  changes 

implemented 

in 

Operational risk reporting is intended to provide 
transparency, 
to 
manage risk, provide oversight and escalate issues in 

thereby  enabling  management 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

a timely manner. It is designed to allow the business 
units, executive management, and the Board's control 
functions and committees to gain insight into activities 
that  may  result  in  risks  and  potential  exposures. 
Reports  are  intended  to  identify  business  activities 
that  are  experiencing  processing  issues,  whether  or 
not  they  result  in  actual  loss  events.  Reporting 
includes  results  of  monitoring  activities,  internal  and 
external examinations, regulatory reviews and control 
assessments.  These  elements  combine  in  a  manner 
designed to provide a view of potential and emerging 
risks 
its 
facing  us  and 
progress on managing risks.

that  details 

information 

Effectiveness and Testing

are 

that 

internal 

controls 

The  objective  of  effectiveness  and  testing  is  to 
verify 
designed 
appropriately,  are  consistent  with  corporate  and 
regulatory  standards,  and  are  operating  effectively.  It 
is achieved through a series of assessments by both 
internal  and  external  parties,  including  Corporate 
Audit, independent registered public accounting firms, 
business self-assessments and other control function 
reviews,  such  as  a  Sarbanes-Oxley  Act  of  2002 
(SOX) testing program.

Consistent  with  our  standard  model  validation 
process, the operational risk LDA model is subject to 
a detailed review, overseen by the MRC. In addition, 
the model is subject to a rigorous internal governance 
process.  All  changes 
input 
to 
parameters,  and  the  deployment  of  model  updates, 
are  reviewed  and  approved  by  the  Operational  Risk 
Committee, which has oversight responsibility for the 
model, with technical input from the MRC.

the  model  or 

Documentation and Guidelines

Documentation  and  guidelines  allow 

for 
consistency  and 
the  various 
processes that support the operational risk framework 
across our business. 

repeatability  of 

Operational 

risk  guidelines  document  our 
in  a 
the  key  elements 
practices  and  describe 
business  unit's  operational 
risk  management 
program. The purpose of the guidelines is to set forth 
and define key operational risk terms, provide further 
detail on our operational risk programs, and detail the 
business  units'  responsibilities  to  identify,  assess, 
measure,  monitor  and  report  operational  risk.  The 
guideline supports our operational risk policy.

to 
Data  standards  have  been  established 
maintain  consistent  data  repositories  and  systems 
that are controlled, accurate and available on a timely 
basis to support operational risk management.

Information Technology Risk Management

Overview and Principles

We define technology risk as the risk associated 
with  the  use,  ownership,  operation,  involvement, 

influence  and  adoption  of  information  technology. 
Technology risk includes risks potentially triggered by 
regulatory 
technology 
obligations, 
privacy 
incidents,  business  disruption,  technology  internal 
control  and  process  gaps,  technology  operational 
events and adoption of new business technologies.

non-compliance 
information 

security 

with 

and 

The  principal 

risks  within  our 
technology 
technology  risk  policy  and  risk  appetite  framework 
include:

• Third  party  and  vendor  management 

risk;

• Business  disruption  and  technology 

resiliency risk;

• Technology  change  management 

risk;

• Cyber and information security risk;
• Technology  asset  and  configuration 

risk; and

• Technology obsolescence risk.

Governance

Our  Board  is  responsible  for  the  approval  and 
oversight  of  our  overall  technology  risk  framework 
and  program.  It  does  so  through  its  TOPS,  which 
reviews and approves our technology risk policy and 
appetite framework annually. 

Our 

technology  risk  policy  establishes  our 
approach  to  our  management  of  technology  risk 
across  our  business.  The  policy 
the 
responsibilities of individuals and committees charged 
with  oversight  of  the  management  of  technology  risk 
and  articulates  a  broad  mandate 
that  supports 
implementation of the technology risk framework.

identifies 

functions 

Risk  control 

in 
for  adopting  and  executing 

the  business  are 
responsible 
the  
information  technology  risk  framework  and  reporting 
requirements. They do this, in part, by developing and 
maintaining  an  inventory  of  critical  applications  and 
supporting 
identifying, 
infrastructure,  as  well  as 
assessing and measuring technology risk utilizing the 
technology risk framework. They are also responsible 
for monitoring and evaluating risk on a continual basis 
using  key  risk  indicators,  risk  reporting  and  adopting 
appropriate risk responses to risk issues. 

is 

The Chief Technology Risk Officer, a member of 
the  CRO’s  executive  management  team,  leads  the 
Enterprise  Technology  Risk  Management  (ETRM) 
function.  ETRM 
function 
responsible  for  the  technology  risk  strategy  and 
appetite, and technology risk framework development 
and  execution.  ETRM  also  performs  overall 
technology risk monitoring and reporting to the Board, 
and  provides  a  separate  view  of  the  technology  risk 
posture to executive leadership. 

the  separate 

risk 

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We manage technology risks by:

• Coordinating various risk assessment 
and  risk  management  activities,  including 
ERM operational risk programs;

• Establishing, 

through  TORC  and 
TOPS  of  the  Board,  the  enterprise  level 
technology  risk  and  cyber  risk  appetite  and 
limits;

• Producing  enterprise 

risk 
reporting,  aggregation,  dashboards,  profiles 
and risk appetite statements;

level 

• Validating 

appropriateness 

of 
reporting  of  information  technology  risks  and 
risk  acceptance  to  senior  management  risk 
committees and the Board;

• Promoting  a  strong  technology  risk 

culture through communication;

• Serving  as  an  escalation  and 
challenge  point  for  technology  risk  policy 
guidance, expectations and clarifications; 

key 
• Assessing  effectiveness  of 
enterprise  information  technology  risk  and 
internal control remediation programs; and 

• Providing  risk  oversight,  challenge 
and  monitoring  for  the  Global  Continuity  and 
Third  Party  Vendor  Management  Program, 
the  collection  of  risk  appetite, 
including 
metrics  and  KRIs,  and  reviewing 
issue 
management  processes  and  consistent 
program adoption.

Cyber-Security Risk Management

Cyber-security  risk  is  managed  as  part  of  our 
overall  information  technology  risk  framework  as 
outlined  above  under  the  direction  of  our  Chief 
Information Security Officer (CISO).

We  recognize  the  significance  of  cyber-attacks 
and have taken steps to mitigate the risks associated 
with  them.  We  have  made  significant  investments  in 
building a mature cyber-security program to leverage 
people,  technology  and  processes  to  protect  our 
systems  and  the  data  in  our  care.  We  have  also 
implemented  a  program  to  help  us  better  measure 
and manage the cyber-security risk we face when we 
engage with third parties for services.

All  employees  are  required  to  adhere  to  our 
cyber-security  policy  and  standards.  Our  centralized 
information  security  group  provides  education  and 
training.  This  training  includes  a  required  annual 
online  training  class  for  all  employees,  multiple 
simulated  phishing  attacks  and  regular  information 
security awareness materials. 

We employ Information Security Officers to help 
the  business  better  understand  and  manage  their 
information security risks, as well as to work with the 

centralized 
awareness and compliance throughout the business. 

Information  Security 

to  drive 

team 

We  use  independent  third  parties  to  perform 
ethical  hacks  of  key  systems  to  help  us  better 
understand  the  effectiveness  of  our  controls  and  to 
better  implement  more  effective  controls,  and  we 
engage  with  third  parties  to  conduct  reviews  of  our 
overall  program  to  help  us  better  align  our  cyber-
security  program  with  what  is  required  of  a  large 
financial services organization.

We have an incident response program in place 
that 
to  enable  a  well-coordinated 
is  designed 
response  to  mitigate  the  impact  of  cyber-attacks, 
recover  from  the  attack  and  to  drive  the  appropriate 
level  of  communication  to  internal  and  external 
stakeholders. 

The  TORC  assesses  and  manages 
the 
effectiveness of our cyber-security program, which is 
overseen  by  the  TOPS  of  our  Board.  The  TOPS 
receives  regular  cyber-security  updates  throughout 
the  year  and 
for  reviewing  and 
approving the program on an annual basis. 

is  responsible 

Market Risk Management

Market risk is defined by U.S. banking regulators 
as the risk of loss that could result from broad market 
movements,  such  as  changes  in  the  general  level  of 
interest rates, credit spreads, foreign exchange rates 
or  commodity  prices.  We  are  exposed  to  market  risk 
in  both  our  trading  and  certain  of  our  non-trading,  or 
asset-and-liability management, activities. 

Information  about  the  market  risk  associated 
with  our  trading  activities  is  provided  below  under 
“Trading Activities.” Information about the market risk 
associated  with  our  non-trading  activities,  which 
consists  primarily  of  interest  rate  risk,  is  provided 
below 
“Asset-and-Liability  Management 
Activities.”

under 

Trading Activities

In  the  conduct  of  our  trading  activities,  we 
assume market risk, the level of which is a function of 
our  overall  risk  appetite,  business  objectives  and 
liquidity  needs,  our  clients'  requirements  and  market 
volatility and our execution against those factors. 

We  engage  in  trading  activities  primarily  to 
support  our  clients'  needs  and  to  contribute  to  our 
overall corporate earnings and liquidity. In connection 
with certain of these trading activities, we enter into a 
variety  of  derivative  financial  instruments  to  support 
our  clients'  needs  and  to  manage  our  interest  rate 
and  currency  risk.  These  activities  are  generally 
trading 
intended 
services  revenue  and  to  manage  potential  earnings 
volatility.  In  addition,  we  provide  services  related  to 
derivatives  in  our  role  as  both  a  manager  and  a 
servicer of financial assets.

foreign  exchange 

to  generate 

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AND RESULTS OF OPERATIONS

Our  clients  use  derivatives  to  manage  the 
financial  risks  associated  with  their  investment  goals 
and  business  activities.  With  the  growth  of  cross-
border  investing,  our  clients  often  enter  into  foreign 
exchange  forward  contracts  to  convert  currency  for 
international investments and to manage the currency 
risk  in  their  international  investment  portfolios. As  an 
active participant in the foreign exchange markets, we 
provide 
forward  and  option 
contracts  in  support  of  these  client  needs,  and  also 
act as a dealer in the currency markets.   

foreign  exchange 

As  part  of  our  trading  activities,  we  assume 
positions  in  the  foreign  exchange  and  interest  rate 
markets  by  buying  and  selling  cash  instruments  and 
entering  into  derivative  instruments,  including  foreign 
exchange  forward  contracts,  foreign  exchange  and 
interest rate options and interest rate swaps, interest 
rate forward contracts and interest rate futures. As of 
December  31,  2020,  the  notional  amount  of  these 
derivative contracts was $2.66 trillion, of which $2.65 
trillion  was  composed  of  foreign  exchange  forward, 
swap and spot contracts. We seek to match positions 
the  objective  of  mitigating  related 
closely  with 
currency  and  interest  rate  risk.  All  foreign  exchange 
contracts are valued daily at current market rates. 

Governance

Our  assumption  of  market  risk  in  our  trading 
activities  is  an  integral  part  of  our  corporate  risk 
appetite.  Our  Board  reviews  and  oversees  our 
management of market risk, including the approval of 
key market risk policies and the receipt and review of 
regular  market  risk  reporting,  as  well  as  periodic 
updates on selected market risk topics. 

The  previously  described  TMRC  (refer  to  "Risk 
risk-taking 
Committees")  oversees  all  market 
activities across our business associated with trading. 
The TMRC,  which  reports  to  MRAC,  is  composed  of 
members  of  ERM,  our  global  markets  business  and 
our  Global  Treasury  group,  as  well  as  our  senior 
executives  who  manage  our  trading  businesses  and 
other  members  of  management  who  possess 
specialized  knowledge  and  expertise.  The  TMRC 
meets  regularly  to  monitor  the  management  of  our 
trading market risk activities.

Our business units identify, actively manage and 
are  responsible  for  the  market  risks  inherent  in  their 
businesses.  A  dedicated  market  risk  management 
group  within  ERM,  and  other  groups  within  ERM, 
work  with  those  business  units  to  assist  them  in  the 
identification,  assessment,  monitoring,  management 
and  control  of  market  risk,  and  assist  business  unit 
managers  with  their  market  risk  management  and 
measurement  activities.  ERM  provides  an  additional 
line  of  oversight,  support  and  coordination  designed 
to promote the consistent identification, measurement 
and  management  of  market  risk  across  business 

units,  separate  from  those  business  units'  discrete 
activities. 

The  ERM  market  risk  management  group  is 
responsible  for  the  management  of  corporate-wide 
market  risk,  the  monitoring  of  key  market  risks  and 
the  development  and  maintenance  of  market  risk 
management  policies,  guidelines  and  standards 
aligned  with  our  corporate  risk  appetite.  This  group 
also  establishes  and  approves  market  risk  tolerance 
limits and trading authorities based on, but not limited 
to,  measures  of  notional  amounts,  sensitivity,  VaR 
and stress. Such limits and authorities are specified in 
our  trading  and  market  risk  guidelines  which  govern 
our management of trading market risk.

Corporate Audit separately assesses the design 
and  operating  effectiveness  of 
the  market  risk 
controls  within  our  business  units  and  ERM.  Other 
related responsibilities of Corporate Audit include the 
periodic review of ERM and business unit compliance 
with  market  risk  policies,  guidelines  and  corporate 
standards, 
regulatory 
as 
requirements.  We  are  subject  to  regular  monitoring, 
reviews  and  supervisory  exams  of  our  market  risk 
function  by  the  Federal  Reserve.  In  addition,  we  are 
regulated  by,  among  others,  the  SEC,  the  Financial 
Industry  Regulatory  Authority  and 
the  U.S. 
Commodities Futures Trading Commission.

as  well 

relevant 

Risk Appetite 

Our corporate market risk appetite is specified in 
policy  statements 
the  governance, 
that  outline 
responsibilities  and  requirements  surrounding  the 
identification,  measurement,  analysis,  management 
and  communication  of  market  risk  arising  from  our 
trading  activities.  These  policy  statements  also  set 
forth  the  market  risk  control  framework  to  monitor, 
support,  manage  and  control  this  portion  of  our  risk 
appetite. All groups involved in the management and 
control of market risk associated with trading activities 
are  required  to  comply  with  the  qualitative  and 
quantitative elements of these policy statements. Our 
trading market risk control framework is composed of 
the following:

• A  trading  market  risk  management 
process  led  by  ERM,  separate  from  the 
business units' discrete activities; 

• Defined 

and 
authorities for the primary groups involved in 
trading market risk management; 

responsibilities 

• A  trading  market  risk  measurement 
methodology that captures correlation effects 
and allows aggregation of market risk across 
risk types, markets and business lines; 

• Daily  monitoring, 

and 
reporting of market risk exposures associated 

analysis 

 State Street Corporation | 105

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

with  trading  activities  against  market  risk 
limits; 

• A  defined 

structure  and 
escalation  process  in  the  event  of  a  market 
risk limit excess; 

limit 

• Use  of  VaR  models  to  measure  the 
one-day  market  risk  exposure  of  trading 
positions;

• Use  of  VaR  as  a  ten-day-based 
regulatory capital measure of the market risk 
exposure of trading positions; 

• Use  of  non-VaR-based  limits  and 

other controls; 

• Use  of  stressed-VaR  models,  stress-
testing  analysis  and  scenario  analysis  to 
support the trading market risk measurement 
and  management  process  by  assessing  how 
portfolios  and  global  business  lines  perform 
under extreme market conditions; 

• Use  of  back-testing  as  a  diagnostic 
tool  to  assess  the  accuracy  of  VaR  models 
and other risk management techniques; and 

• A new product approval process that 
requires market risk teams to assess trading-
related  market  risks  and  apply  risk  tolerance 
limits to proposed new products and business 
activities. 

We  use  our  CAP  to  assess  our  overall  capital 
and liquidity in relation to our risk profile and provide 
a comprehensive strategy for maintaining appropriate 
capital and liquidity levels. With respect to market risk 
associated  with 
risk 
management  and  our  calculations  of  regulatory 
capital  are  based  primarily  on  our  internal  VaR 
models  and  stress  testing  analysis.  As  discussed  in 
detail  under  “Value-at-Risk”  below,  VaR  is  measured 
daily by ERM. 

activities, 

trading 

our 

The TMRC oversees our market risk exposure in 
relation  to  limits  established  within  our  risk  appetite 
framework.  These  limits  define  threshold  levels  for 
VaR-  and  stressed  VaR-based  measures  and  are 
applicable to all trading positions subject to regulatory 
capital  requirements.  These  limits  are  designed  to 
prevent  any  undue  concentration  of  market  risk 
exposure,  in  light  of  the  primarily  non-proprietary 
nature  of  our  trading  activities.  The  risk  appetite 
framework  and  associated  limits  are  reviewed  and 
approved by the Board's RC. 
Covered Positions 

Our  trading  positions  are  subject  to  regulatory 
market  risk  capital  requirements  if  they  meet  the 
regulatory definition of a “covered position.” A covered 
position 
is  generally  defined  by  U.S.  banking 
regulators  as  an  on-  or  off-balance  sheet  position 
associated  with  the  organization's  trading  activities 

that  is  free  of  any  restrictions  on  its  tradability,  but 
does  not  include  intangible  assets,  certain  credit 
derivatives  recognized  as  guarantees  and  certain 
equity  positions  not  publicly  traded.  All  FX  and 
commodity  positions  are 
covered 
positions, regardless of the accounting treatment they 
receive.  The  identification  of  covered  positions  for 
inclusion  in  our  market  risk  capital  framework  is 
governed  by  our  trading  and  market  risk  guidelines, 
which  outlines  the  standards  we  use  to  determine 
whether a trading position is a covered position. 

considered 

Our  covered  positions  consist  primarily  of  the 
trading  portfolios  held  by  our  global  markets 
business. They also arise from certain positions held 
by our Global Treasury group. These trading positions 
include  products  such  as  foreign  exchange  spot, 
foreign exchange forwards, non-deliverable forwards, 
foreign  exchange  options,  foreign  exchange  funding 
swaps, currency futures, financial futures and interest 
rate futures. New activities are analyzed to determine 
if  the  positions  arising  from  such  new  activities  meet 
the definition of a covered position and conform to our 
trading  and  market  risk  guidelines. This  documented 
analysis,  including  any  decisions  with  respect  to 
market  risk  treatments,  must  receive  approval  from 
the TMRC. 

factors 
to  measure 

We  use  spot  rates,  forward  points,  yield  curves 
third-party 
imported 
from 
and  discount 
sources 
the  value  of  our  covered 
positions,  and  we  use  such  values  to  mark  our 
covered  positions  to  market  on  a  daily  basis.  These 
values  are  subject  to  separate  validation  by  us  in 
order  to  evaluate  reasonableness  and  consistency 
with  market  experience.  The  mark-to-market  gain  or 
loss on spot transactions is calculated by applying the 
spot  rate  to  the  foreign  currency  principal  and 
comparing the resultant base currency amount to the 
original  transaction  principal.  The  mark-to-market 
gain  or  loss  on  a  forward  foreign  exchange  contract 
or  forward  cash  flow  contract  is  determined  as  the 
difference between the life-to-date (historical) value of 
the  cash  flow  and  the  value  of  the  cash  flow  at  the 
inception of the transaction. The mark-to-market gain 
or  loss  on  interest  rate  swaps  is  determined  by 
discounting the future cash flows from each leg of the 
swap transaction.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Value-at-Risk and Stressed VaR

We use a variety of risk measurement tools and 
methodologies, including VaR, which is an estimate of 
potential  loss  for  a  given  period  within  a  stated 
risk 
statistical  confidence 
measurement  methodology 
trading-
related  VaR  daily.  We  have  adopted  standards  for 
measuring  trading-related  VaR,  and  we  maintain 
regulatory  capital  for  market  risk  associated  with  our 
trading  activities 
in  conformity  with  currently 
applicable bank regulatory market risk requirements. 

interval.  We  use  a 

to  measure 

We utilize an internal VaR model to calculate our 
regulatory market risk capital requirements. We use a 
historical simulation model to calculate daily VaR- and 
for  our  covered 
stressed  VaR-based  measures 
positions  in  conformity  with  regulatory  requirements. 
Our  VaR  model  seeks  to  capture  identified  material 
risk  factors  associated  with  our  covered  positions, 
including  risks  arising  from  market  movements  such 
as  changes  in  foreign  exchange  rates,  interest  rates 
and option-implied volatilities.

We  have  adopted  standards  and  guidelines  to 
value  our  covered  positions  which  govern  our  VaR- 
and  stressed  VaR-based  measures.  Our  regulatory 
VaR-based measure is calculated based on historical 
volatilities  of  market  risk  factors  during  a  two-year 
observation  period  calibrated  to  a  one-tail,  99% 
confidence  interval  and  a  ten-business-day  holding 
period. We also use the same platform to calculate a 
one-tail,  99%  confidence  interval,  one-business-day 
VaR  for  internal  risk  management  purposes.  A  99% 
one-tail  confidence  interval  implies  that  daily  trading 
losses are not expected to exceed the estimated VaR 
more than 1% of the time, or less than three business 
days out of a year. 

Our  market  risk  models,  including  our  VaR 
model,  are  subject  to  change  in  connection  with  the 
governance,  validation  and  back-testing  processes 
described  below.  These  models  can  change  as  a 
result  of  changes  in  our  business  activities,  our 
historical  experiences,  market  forces  and  events, 
regulations  and  regulatory  interpretations  and  other 
factors. 
to 
continuing  regulatory  review  and  approval.  Changes 
in  our  models  may  result 
in  our 
risk  exposures, 
measurements  of  our  market 
including  VaR,  and  related  measures, 
including 
regulatory  capital.  These  changes  could  result  in 
material  changes  in  those  risk  measurements  and 
related  measures  as  calculated  and  compared  from 
period to period.

the  models  are  subject 

in  changes 

In  addition, 

Value-at-Risk Measures

VaR  measures  are  based  on  the  most  recent 
two  years  of  historical  price  movements 
for 
instruments and related risk factors to which we have 
exposure.  The  instruments  in  question  are  limited  to 

foreign exchange spot, forward and options contracts 
and  interest  rate  contracts,  including  futures  and 
interest  rate  swaps.  Historically,  these  instruments 
have exhibited a higher degree of liquidity relative to 
other  available  capital  markets  instruments.  As  a 
result,  the  VaR  measures  shown  reflect  our  ability  to 
rapidly  adjust  exposures  in  highly  dynamic  markets. 
For this reason, risk inventory, in the form of net open 
positions,  across  all  currencies  is  typically  limited.  In 
addition, long and short positions in major, as well as 
minor,  currencies  provide  risk  offsets  that  limit  our 
potential downside exposure. 

interest  rates  and 

Our  VaR  methodology  uses  a  historical 
simulation  approach  based  on  market-observed 
changes  in  foreign  exchange  rates,  U.S.  and  non-
U.S. 
implied  volatilities,  and 
incorporates 
the  resulting  diversification  benefits 
provided  from  the  mix  of  our  trading  positions.  Our 
VaR  model  incorporates  approximately  5,000  risk 
factors  and  includes  correlations  among  currency, 
interest rates and other market rates.

All  VaR  measures  are  subject  to  limitations  and 
must be interpreted accordingly. Some, but not all, of 
the  limitations  of  our  VaR  methodology  include  the 
following:

increases 

temporary 

• Compared  to  a  shorter  observation 
period,  a  two-year  observation  period  is 
slower to reflect increases in market volatility 
(although 
in  market 
volatility will affect the calculation of VaR for a 
longer  period);  consequently,  in  periods  of 
sudden  increases  in  volatility  or  increasing 
volatility,  in  each  case  relative  to  the  prior 
two-year  period,  the  calculation  of  VaR  may 
understate current risk; 

in 

longer 

• Compared  to  a  longer  observation 
period,  a  two-year  observation  period  may 
not reflect as many past periods of volatility in 
the  markets,  because  such  past  volatility  is 
the  observation  period; 
no 
consequently,  historical  market  scenarios  of 
high  volatility,  even  if  similar  to  current  or 
likely  future  market  circumstances,  may  fall 
two-year  observation  period, 
outside 
resulting  in  a  potential  understatement  of 
current risk; 
• The 

is 
calibrated  to  a  specified  level  of  confidence 
and does not indicate the potential magnitude 
of losses beyond this confidence level; 

VaR-based  measure 

the 

•

In 

cases, 

certain 

VaR-based 
measures approximate the impact of changes 
in  risk  factors  on  the  values  of  positions  and 
portfolios;  this  may  happen  because  the 
number  of  inputs  included  in  the  VaR  model 
is  necessarily  limited;  for  example,  yield 

 State Street Corporation | 107

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

curve  risk  factors  do  not  exist  for  all  future 
dates; 

• The  use  of  historical  market 
information  may  not  be  predictive  of  future 
events, particularly those that are extreme in 
nature;  this  “backward-looking”  limitation  can 
cause VaR to understate or overstate risk; 

• The  effect  of  extreme  and  rare 
market movements is difficult to estimate; this 
may result from non-linear risk sensitivities as 
well  as  the  potential  for  actual  volatility  and 
correlation  levels  to  differ  from  assumptions 
implicit in the VaR calculations; and 

•

Intra-day risk is not captured.

as  part  of  the  Federal  Reserve's  CCAR  process. 
Stress testing is conducted, analyzed and reported at 
the  corporate,  trading  desk,  division  and  risk-factor 
level  (for  example,  exchange  risk,  interest  rate  risk 
and volatility risk). 

Stress  testing  results  and  limits  are  actively 
monitored  on  a  daily  basis  by  ERM  and  reported  to 
the  TMRC.  Limit  breaches  are  addressed  by  ERM 
risk managers in conjunction with the business units, 
escalated as appropriate, and reviewed by the TMRC 
if  material.  In  addition,  we  have  established  several 
action  triggers  that  prompt  immediate  review  by 
management  and 
implementation  of  a 
remediation plan.

the 

to 

identify 

We  calculate  a  stressed  VaR-based  measure 
using  the  same  model  we  use  to  calculate  VaR,  but 
with  model  inputs  calibrated  to  historical  data  from  a 
range of continuous twelve-month periods that reflect 
significant financial stress. The stressed VaR model is 
designed 
the  second-worst  outcome 
occurring  in  the  worst  continuous  one-year  rolling 
period since July 2007. This stressed VaR meets the 
regulatory  requirement  as  the  rolling  ten-day  period 
with  an  outcome  that  is  worse  than  99%  of  other 
outcomes during that twelve-month period of financial 
stress.  For  each  portfolio, 
is 
determined  algorithmically  by  seeking  the  one-year 
time  horizon  that  produces  the  largest  ten-business-
day VaR from within the available historical data. This 
historical data set includes the financial crisis of 2008, 
the  highly  volatile  period  surrounding  the  Eurozone 
sovereign  debt  crisis  and  the  Standard  &  Poor's 
downgrade of U.S. Treasury debt in August 2011. As 
the  historical  data  set  used  to  determine  the  stress 
period expands over time, future market stress events 
will be incorporated. 

the  stress  period 

Stress Testing

financial 

We  have  a  corporate-wide  stress 

testing 
program  in  place  that  incorporates  an  array  of 
techniques  to  measure  the  potential  loss  we  could 
suffer in a hypothetical scenario of adverse economic 
and 
also  monitor 
conditions.  We 
concentrations  of  risk  such  as  concentration  by 
branch,  risk  component,  and  currency  pairs.  We 
conduct  stress  testing  on  a  daily  basis  based  on 
selected  historical  stress  events  that  are  relevant  to 
our positions in order to estimate the potential impact 
to  our  current  portfolio  should  similar  market 
conditions  recur,  and  we  also  perform  stress  testing 

involve  spot 

We  perform  scenario  analysis  daily  based  on 
selected  historical  stress  events  that  are  relevant  to 
our positions in order to estimate the potential impact 
to  our  current  portfolio  should  similar  market 
conditions recur. Relevant scenarios are chosen from 
an  inventory  of  historical  financial  stresses  and 
applied to our current portfolio. These historical event 
scenarios 
foreign  exchange,  credit, 
equity,  unforeseen  geo-political  events  and  natural 
disasters,  and  government  and  central  bank 
intervention  scenarios.  Examples  of 
the  specific 
historical  scenarios  we  incorporate  in  our  stress 
testing program may include the Asian financial crisis 
of  1997,  the  September  11,  2001  terrorist  attacks  in 
the U.S. and the 2008 financial crisis. We continue to 
update our inventory of historical stress scenarios as 
new  stress  conditions  emerge 
financial 
markets.

the 

in 

As  each  of  the  historical  stress  events  is 
associated with a different time horizon, we normalize 
results by scaling down the longer horizon events to a 
ten-day  horizon  and  keeping  the  shorter  horizon 
events (i.e., events that are shorter than ten days) at 
their  original  terms.  We  also  conduct  sensitivity 
analysis  daily  to  calculate  the  impact  of  a  large 
predefined shock in a specific risk factor or a group of 
risk factors on our current portfolio. These predefined 
shocks  include  parallel  and  non-parallel  yield  curve 
shifts and foreign exchange spot and volatility surface 
shifts. In a parallel shift scenario, we apply a constant 
factor  shift  across  all  yield  curve  tenors.  In  a  non-
parallel shift scenario, we apply different shock levels 
to different tenors of a yield curve, rather than shifting 
the  entire  curve  by  a  constant  amount.  Non-parallel 
shifts include steepening, flattening and butterflies. 

 State Street Corporation | 108

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Validation and Back-Testing

We  perform  frequent  back-testing  to  assess  the  accuracy  of  our  VaR-based  model  in  estimating  loss  at  the 
stated confidence level. This back-testing involves the comparison of estimated VaR model outputs to daily, actual 
profit-and-loss (P&L) outcomes observed from daily market movements. We back-test our VaR model using “clean” 
P&L, which excludes non-trading revenue such as fees, commissions and NII, as well as estimated revenue from 
intra-day trading. 

Our VaR definition of trading losses excludes items that are not specific to the price movement of the trading 
assets and liabilities themselves, such as fees, commissions, changes to reserves and gains or losses from intra-
day activity.

We  experienced  three  back-testing  exceptions  in  2020  and  two  back-testing  exceptions  in  2019.  At  a  99% 
confidence interval, the statistical expectation for a VaR model is to witness one exception every hundred trading 
days (or two to three exceptions per year). The 2020 back-testing exceptions were all noted during the March 2020 
market turmoil where some of the largest risk factor shifts since the 2007/2008 financial crisis were observed.  

Our  model  validation  process  also  evaluates  the  integrity  of  our  VaR  models  through  the  use  of  regular 
outcome  analysis.  This  outcome  analysis  includes  back-testing,  which  compares  the  VaR  model's  predictions  to 
actual outcomes using out-of-sample information. Consistent with regulatory guidance, the back-testing compared 
“clean” P&L, defined above, with the one-day VaR produced by the model. The back-testing was performed for a 
time period not used for model development. The number of occurrences where “clean” trading-book P&L exceeded 
the one-day VaR was within our expected VaR tolerance level. 

Market Risk Reporting

Our  ERM  market  risk  management  group  is  responsible  for  market  risk  monitoring  and  reporting.  We  use  a 
variety  of  systems  and  controlled  market  feeds  from  third-party  services  to  compile  data  for  several  daily,  weekly 
and monthly management reports.

The following tables present VaR and stressed VaR associated with our trading activities for covered positions 
held  during  the  years  ended  December  31,  2020  and  2019,  respectively,  as  measured  by  our  VaR  methodology. 
Diversification effect in the tables below represents the difference between total VaR and the sum of the VaRs for 
each trading activity. This effect arises because the risks present in our trading activities are not perfectly correlated.

TABLE 34: TEN-DAY VALUE-AT-RISK ASSOCIATED WITH TRADING ACTIVITIES FOR COVERED POSITIONS

Year Ended December 31, 2020

Year Ended December 31, 2019

(In thousands)

Year Ended

Average

Maximum

Minimum

Year Ended

Average

Maximum

Minimum

Global Markets

$ 

9,321  $ 

12,430  $ 

33,991  $ 

5,220  $ 

9,954  $ 

10,372  $ 

26,419  $ 

4,201 

Global Treasury

Diversification

4,015 

2,899 

8,874 

(4,068) 

(2,253) 

(9,062) 

112 

(121) 

987 

(1,082) 

726 

(757) 

3,988 

(6,046) 

123 

(73) 

Total VaR

$ 

9,268  $ 

13,076  $ 

33,803  $ 

5,211  $ 

9,859  $ 

10,341  $ 

24,361  $ 

4,251 

TABLE 35: TEN-DAY STRESSED VALUE-AT-RISK ASSOCIATED WITH TRADING ACTIVITIES FOR COVERED POSITIONS

Year Ended December 31, 2020

Year Ended December 31, 2019

(In thousands)

Year Ended

Average

Maximum

Minimum

Year Ended

Average

Maximum

Minimum

Global Markets

$ 

35,999  $ 

35,031  $ 

84,755  $ 

15,399  $ 

48,089  $ 

32,339  $ 

55,751  $ 

15,052 

Global Treasury

Diversification

8,555 

7,895 

23,533 

(1,106) 

(6,330) 

(23,570) 

587 

1,620 

5,898 

4,671 

10,840 

(8,289) 

(4,857) 

(8,426) 

842 

(599) 

Total Stressed VaR

$ 

43,448  $ 

36,596  $ 

84,718  $ 

17,606  $ 

45,698  $ 

32,153  $ 

58,165  $ 

15,295 

The  average  of  our  stressed  VaR-based  measure  was  approximately  $37  million  for  the  year  ended 

December 31, 2020, compared to an average of approximately $32 million for the year ended December 31, 2019.

The  stressed  VaR-based  measure  as  of  December  31,  2020  was  relatively  unchanged  compared  to 
December 31, 2019. Our average stressed VaR-based measure increased as of December 31, 2020 compared to 
December 31, 2019, primarily due to larger FX and interest rate positions.

The  VaR-based  measures  presented  in  the  preceding  tables  are  primarily  a  reflection  of  the  overall  level  of 
market volatility and our appetite for taking market risk in our trading activities. Overall levels of volatility have been 
low both on an absolute basis and relative to the historical information observed at the beginning of the period used 
for  the  calculations.  Both  the  ten-day  VaR-based  measures  and  the  stressed  VaR-based  measures  are  based  on 

 State Street Corporation | 109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

historical  changes  observed  during  rolling  ten-day  periods  for  the  portfolios  as  of  the  close  of  business  each  day 
over the past one-year period.

We  may  in  the  future  modify  and  adjust  our  models  and  methodologies  used  to  calculate  VaR  and  stressed 
VaR, subject to regulatory review and approval, and these modifications and adjustments may result in changes in 
our VaR-based and stressed VaR-based measures.

The  following  tables  present  the  VaR  and  stressed-VaR  associated  with  our  trading  activities  attributable  to 
foreign  exchange  risk,  interest  rate  risk  and  volatility  risk  as  of  December  31,  2020  and  2019,  respectively.  The 
totals of the VaR-based and stressed VaR-based measures for the three attributes in total exceeded the related total 
VaR and total stressed VaR presented in the foregoing tables as of each period-end, primarily due to the benefits of 
diversification  across  risk  types.  Diversification  effect  in  the  tables  below  represents  the  difference  between  total 
VaR and the sum of the VaRs for each trading activity. This effect arises because the risks present in our trading 
activities are not perfectly correlated.

TABLE 36: TEN-DAY VaR ASSOCIATED WITH TRADING ACTIVITIES BY RISK FACTOR(1)

(In thousands)

By component:

Global Markets

Global Treasury

Diversification

Total VaR

Foreign 
Exchange Risk

As of December 31, 2020(2)
Interest Rate 
Risk

Volatility Risk

As of December 31, 2019

Foreign 
Exchange Risk

Interest Rate 
Risk

Volatility Risk

$ 

$ 

2,977  $ 

8,880  $ 

179  $ 

5,447  $ 

6,266  $ 

33 

(42) 

4,257 

(2,246) 

— 

— 

24 

(23) 

966 

(995) 

2,968  $ 

10,891  $ 

179  $ 

5,448  $ 

6,237  $ 

126 

— 

— 

126 

TABLE 37: TEN-DAY STRESSED VaR ASSOCIATED WITH TRADING ACTIVITIES BY RISK FACTOR(1)

(In thousands)

By component:

Global Markets

Global Treasury

Diversification

Total Stressed VaR

Foreign 
Exchange Risk

As of December 31, 2020(2)
Interest Rate 
Risk

Volatility Risk

As of December 31, 2019

Foreign 
Exchange Risk

Interest Rate 
Risk

Volatility Risk

$ 

$ 

5,102  $ 

39,615  $ 

265  $ 

8,427  $ 

61,792  $ 

83 

(51) 

8,465 

(8,102) 

— 

— 

59 

(61) 

6,258 

(8,681) 

5,134  $ 

39,978  $ 

265  $ 

8,425  $ 

59,369  $ 

266 

— 

— 

266 

(1)  For  purposes  of  risk  attribution  by  component,  foreign  exchange  refers  only  to  the  risk  from  market  movements  in  period-end  rates.    Forwards,  futures,  options  and  swaps  with  maturities 
greater than period-end have embedded interest rate risk that is captured by the measures used for interest rate risk.  Accordingly, the interest rate risk embedded in these foreign exchange 
instruments is included in the interest rate risk component. 
Asset and Liability Management Activities

The primary objective of asset and liability management is to provide sustainable NII under varying economic 
conditions, while protecting the economic value of the assets and liabilities carried on our consolidated statement of 
condition from the adverse effects of changes in interest rates. While many market factors affect the level of NII and 
the economic value of our assets and liabilities, one of the most significant factors is our exposure to movements in 
interest  rates.  Most  of  our  NII  is  earned  from  the  investment  of  client  deposits  generated  by  our  businesses.  We 
invest  these  client  deposits  in  assets  that  conform  generally  to  the  characteristics  of  our  balance  sheet  liabilities, 
including the currency composition of our significant non-U.S. dollar denominated client liabilities.

We quantify NII sensitivity using an earnings simulation model that includes our expectations for new business 
growth,  changes  in  balance  sheet  mix  and  investment  portfolio  positioning. This  measure  compares  our  baseline 
view  of  NII  over  a  twelve-month  horizon,  based  on  our  internal  forecast  of  interest  rates,  to  a  wide  range  of  rate 
shocks. Table 38, Key Interest Rates for Baseline Forecasts, presents the spot and 12-month forward rates used in 
our baseline forecasts at December 31, 2020 and December 31, 2019. Our December 31, 2020 baseline forecast 
assumes no changes by the Federal Reserve over the next 12 months.

TABLE 38: KEY INTEREST RATES FOR BASELINE FORECASTS

Spot rates

12-month forward rates

 0.25 %

 0.25 

 0.93 %

 1.12 

 1.75 %

 1.50 

 1.92 %

 1.95 

December 31, 2020

December 31, 2019

Fed Funds Target

10-Year Treasury

Fed Funds Target

10-Year Treasury

In Table 39: Net Interest Income Sensitivity, we report the expected change in NII over the next twelve months 
from instantaneous shocks to various tenors on the yield curve, including the impacts from U.S. and non-U.S. rates. 
Each scenario assumes no management action is taken to mitigate the adverse effects of interest rate changes on 
our financial performance. While investment securities balances can fluctuate with the level of rates as prepayment 

 State Street Corporation | 110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

assumptions  change,  our  modeling  approach  in  both  the  December  31,  2020  and  December  31,  2019  reporting 
periods was to keep our balance sheet consistent with our baseline outlook in both higher and lower rate scenarios. 
Beginning with the December 31, 2020 reporting period, we have enhanced our NII sensitivity methodology so that 
the  full  impact  of  the  shock  is  realized  for  all  currencies  even  if  the  result  is  negative  interest  rates.    Prior  to  the 
December 31, 2020 reporting period, our results in lower rate scenarios were impacted by an assumed floor at zero 
for certain currencies including U.S. dollar. Given the higher level of market interest rates during the December 31, 
2019  reporting  period,  our  prior  year’s  reported  NII  sensitivity  results  would  not  materially  change  using  the  new 
flooring methodology.

TABLE 39: NET INTEREST INCOME SENSITIVITY

(In millions)

Rate change:

Parallel shifts:

+100 bps shock

–100 bps shock

Steeper yield curve:
'+100 bps shift in long-end rates(1)
'-100 bps shift in short-end rates(1)

Flatter yield curve:
'+100 bps shift in short-end rates(1)
'-100 bps shift in long-end rates(1)

December 31, 2020

December 31, 2019

U.S. Dollar

All Other 
Currencies

Total

U.S. Dollar

All Other 
Currencies

Total

Benefit (Exposure)

Benefit (Exposure)

$ 

410  $ 

591 

172  $ 

196 

582  $ 

787 

135 

743 

282 

(141) 

3 

199 

168 

(3) 

138 

942 

450 

(144) 

67  $ 

175  $ 

(214) 

176 

(16) 

(97) 

(184) 

81 

6 

86 

170 

(6) 

242 

(133) 

182 

70 

73 

(190) 

(1) The short end is 0-3 months. The long end is 5 years and above. Interim term points are interpolated. 

As  of  December  31,  2020,  NII  is  expected  to  benefit  from  both  parallel  increases  and  decreases  in  interest 
rates.  Compared  to  December  31,  2019,  our  NII  is  more  sensitive  to  parallel  rate  increases  primarily  driven  by 
higher  levels  of  deposits  and  assumptions  for  lower  deposit  betas.  Our  positioning  to  parallel  rate  decreases  has 
shifted to benefit NII due to passing through negative rates on higher deposit balances with higher betas.

U.S. dollar NII as of December 31, 2020 is positioned to benefit from both parallel increases and decreases in 
interest rates. Compared to December 31, 2019, our U.S. dollar NII benefit to higher rates has increased primarily 
due  to  higher  levels  of  deposits  and  assumptions  for  lower  deposit  betas.  Compared  to  December  31,  2019,  our 
U.S.  dollar  NII  sensitivity  to  lower  rates  changed  from  NII  exposure  to  a  benefit  as  a  result  of  passing  through 
negative rates on higher deposit balances with higher betas.     

NII  is  still  positioned  to  benefit  from  changes  in  non-U.S.  interest  rates  with  the  majority  of  our  sensitivity 
derived from the short-end of the curve given deposit pricing expectations. Compared to December 31, 2019, our 
non-U.S.  benefit  from  higher  rates  is  largely  unchanged  while  the  benefit  from  lower  rates  has  increased.  The 
increased benefit from lower rates is mainly driven by passing through negative rates on higher deposit balances 
with higher betas.

  EVE  sensitivity  is  a  discounted  cash  flow  model  designed  to  estimate  the  fair  value  of  assets  and  liabilities 
under a series of interest rate shocks over a long-term horizon. In the following table, we report our EVE sensitivity 
to  200  bps  instantaneous  rate  shocks,  relative  to  spot  interest  rates.  Management  compares  the  change  in  EVE 
sensitivity against our aggregate Tier 1 and Tier 2 risk-based capital, calculated in conformity with current applicable 
regulatory  requirements.  EVE  sensitivity  is  dependent  on  the  timing  of  interest  and  principal  cash  flows. Also,  the 
measure only evaluates the spot balance sheet and does not include the impact of new business assumptions.

TABLE 40: ECONOMIC VALUE OF EQUITY SENSITIVITY

(In millions)

Rate change:

+200 bps shock

As of December 31,

2020

2019

$ 

Benefit (Exposure)

(1,603)  $ 

(1,966) 

–200 bps shock

1,292 
As  of  December  31,  2020,  EVE  sensitivity  remains  exposed  to  upward  shifts  in  interest  rates.  Compared  to 
December 31, 2019, the change in the up 200 bps instantaneous shock scenario was primarily driven by the benefit 
from  increased  liability  duration  from  deposit  modeling  updates  and  hedging  activity.  Compared  to  December  31, 
2019,  the  change  in  the  down  200  bps  scenario  was  primarily  driven  by  decreased  liability  duration  from  higher 
deposit betas, combined with a full realization of the shock. 

5,538 

 State Street Corporation | 111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Both  NII  sensitivity  and  EVE  sensitivity  are 
routinely monitored as market conditions change. For 
additional  information  about  our  Asset  and  Liability 
Management  Activities, 
to  Management's 
Discussion  and  Analysis  of  Financial  Condition  and 
Results of Operations, "Risk Management". 
Model Risk Management 

refer 

The use of models is widespread throughout the 
financial  services  industry,  with  large  and  complex 
organizations  relying  on  sophisticated  models  to 
support  numerous  aspects  of  their  financial  decision 
making.  The  models  contemporaneously  represent 
both  a 
financial 
management  and  a  source  of  risk.  In  large  banking 
organizations 
influence 
business  decisions,  and  model  failure  could  have  a 
harmful  effect  on  our  financial  performance.  As  a 
result,  the  MRM  Framework  seeks  to  mitigate  our 
model risk.

significant  advancement 

like  us,  model 

results 

in 

Our  MRM  program  has 

three  principal 

components: 

roles  and 

the  authority 

• A  model  risk  governance  program 
responsibilities, 
that  defines 
including 
to  restrict  model 
usage,  provides  policies  and  guidance, 
monitors  compliance  and  reports  regularly  to 
the Board on the overall degree of model risk 
across the corporation; 

• A  model  development  process  that 
focuses  on  sound  design  and  computational 
accuracy,  and  includes  activities  designed  to 
test for robustness, stability and sensitivity to 
assumptions; and 

• An 

independent  model  validation 
function  designed  to  verify  that  models  are 
conceptually 
computationally 
accurate,  are  performing  as  expected,  and 
are in line with their design objectives.

sound, 

The  MRM  Framework,  highlighted  above,  also 
provides  insight  and  guidance  into  addressing  key 
model  risks  that  arise.  In  2020,  MRM  required 
enhanced  communication,  prioritization  of  reviews 
due to model changes, greater documentation related 
to  overlays,  and  enhanced  on-going  monitoring  to 
mitigate  the  increased  model  risk  brought  on  by 
volatility  due to the COVID-19 pandemic.
Governance

Models used in the regulatory capital calculation 
can  only  be  deployed  for  use  after  undergoing  a 
model  validation  by  ERM's  MRM  group.  The  model 
validation results and/or a decision by the Model Risk 
Committee  must  permit  model  usage  or  the  model 
may not be used.

ERM’s  MRM  group  is  responsible  for  defining 
the corporate-wide model risk governance framework, 
maintaining  policies  that  achieve  the  framework’s 

objectives.  All  regulatory  capital  calculation  models, 
including  any  artificial 
intelligence  and  machine 
learning  models,  must  comply  with  the  model  risk 
governance  framework  and  corresponding  policies. 
The  team  is  responsible  for  overall  model  risk 
governance  capabilities,  with  particular  emphasis  in 
the  areas  of  model  validation,  model  risk  reporting, 
model performance monitoring, tracking of new model 
development  status  and  committee-level  review  and 
challenge.

MRC,  which  is  composed  of  senior  managers 
responsible  for  representing  functional  areas  and 
business  units  with  key  models  across 
the 
organization, 
to  MRAC,  and  provides 
guidance and oversight to the MRM function.

reports 

Model Development and Usage

Models  are  developed  under 

standards 
governing  data  sourcing,  methodology  selection  and 
model integrity testing. Model development includes a 
statement  of  purpose  to  align  development  with 
intended  use.  It  also  includes  a  comparison  of 
alternative approaches to promote a sound modeling 
approach.

Model  developers  conduct  an  assessment  of 
data  quality  and  relevance.  The  development  teams 
conduct a variety of tests of the accuracy, robustness 
and stability of each model. 

Model  owners  submit  models  to  the  MVG  for 
validation  on  a  regular  basis,  as  per  the  existing 
policy.

Model Validation

MVG  is  part  of  MRM  within  ERM  and  performs 
model  validations  and  reviews.  MVG  is  independent, 
as  contemplated  by  applicable  bank  regulatory 
requirements, of both the developers and users of the 
models. MVG validates models through an evaluation 
process that assesses the appropriateness, accuracy, 
and  suitability  of  data 
inputs,  methodologies, 
documentation,  assumptions,  and  processing  code. 
Model  validation  also  encompasses  an  assessment 
of model performance, sensitivity, and robustness, as 
well  as  a  model’s  potential  limitations  given  its 
particular  assumptions  or  deficiencies.  Based  on  the 
results  of  its  review,  MVG  issues  a  model  use 
decision  and  may  require  remedial  actions  and/or 
compensating  controls  on  model  use.  MVG  also 
maintains a model risk rating system, which assigns a 
risk rating to each model based on an assessment of 
a  model's  inherent  and  residual  risks.  These  ratings 
aid  in  the  understanding  and  reporting  of  model  risk 
across the model portfolio, and enable the triaging of 
needs for remediation.

Although model validation is the primary method 
of  subjecting  models  to  independent  review  and 
in  practice,  a  multi-step  governance 
challenge, 

 State Street Corporation | 112

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

process  provides  the  opportunity  for  challenge  by 
multiple  parties.  First,  MVG  conducts  a  model 
validation  and  issues  a  model  use  decision.    MVG 
communicates  their  result  as  one  of  the  following 
three  outcomes: 
“Approved  with 
“Approved”, 
conditions”,  or  “Not Approved”.    There  are  two  ways 
in  which  a  model  can  be  deemed  “Not  approved  for 
Use”  given  a  validation:    1)  the  aggregation  of  the 
model  scoring  within  MRM’s  Model  Risk  Rating 
System  (MRRS)  model  is  poor  enough  to  result  in  a 
“high” rating, or 2) the scoring of one or more MRRS 
model  element(s)  is  deemed  “critical”  resulting  in  an 
automatic  “high”  rating  irrespective  of  the  other 
elements  as  the  “critical”  element(s)  undermines  the 
model.  Second,  these  decisions  may  be  reviewed, 
challenged,  and  confirmed  by  the  MRC.  Finally, 
model use decisions, risk ratings, and overall levels of 
model  risk  may  be  reported  to  and  reviewed  by 
MRAC.  MRM  also  reports  regularly  on  model  risk 
issues to the Board.

Strategic Risk Management

We  define  strategic  risk  as  the  current  or 
prospective impact on earnings or capital arising from 
adverse business decisions, improper implementation 
of  strategic  initiatives,  or  lack  of  responsiveness  to 
industry-wide  changes.  Strategic  risks  are  influenced 
by changes in the competitive environment; decline in 
market  performance  or  changes  in  our  business 
activities;  and  the  potential  secondary  impacts  of 
reputational  risks,  not  already  captured  as  market, 
interest  rate,  credit,  operational,  model  or  liquidity 
risks.  We 
into  our 
assessment  of  our  business  plans  and  risk  and 
capital  management  processes.  Active  management 
of  strategic  risk  is  an  integral  component  of  all 
aspects of our business.

incorporate  strategic 

risk 

the 

Separating  the  effects  of  a  potential  material 
adverse  event  into  operational  and  strategic  risk  is 
sometimes  difficult.  For  instance,  the  direct  financial 
impact of an unfavorable event in the form of fines or 
penalties  would  be  classified  as  an  operational  risk 
impact  on  our  reputation  and 
loss,  while 
consequently 
loss  of  clients  and 
corresponding decline in revenue would be classified 
as  a  strategic  risk  loss.  An  additional  example  of 
strategic risk is the integration of a major acquisition. 
Failure  to  successfully  integrate  the  operations  of  an 
acquired business, and the resultant inability to retain 
clients  and 
the  associated  revenue,  would  be 
classified as a loss due to strategic risk.

the  potential 

Strategic risk is managed with a long-term focus. 
Techniques  for  its  assessment  and  management 
include the development of business plans, which are 
subject  to  robust  review  and  challenge  from  senior 
management and the Board of Directors, as well as a 
formal  review  and  approval  process  for  all  new 

business and product proposals. The potential impact 
of  the  various  elements  of  strategic  risk  is  difficult  to 
quantify  with  any  degree  of  precision.  We  use  a 
combination  of  historical  earnings  volatility,  scenario 
analysis, stress-testing and management judgment to 
help  assess  the  potential  effect  on  us  attributable  to 
strategic  risk.  Management  and  control  of  strategic 
risks  are  generally  the  responsibility  of  the  business 
units,  with  oversight  from  the  control  functions,  as 
part of their overall strategic planning and internal risk 
management processes.

Capital

Managing  our  capital 

involves  evaluating 
whether our actual and projected levels of capital are 
commensurate with our risk profile, are in compliance 
with  all  applicable  regulatory  requirements  and  are 
sufficient  to  provide  us  with  the  financial  flexibility  to 
undertake  future  strategic  business  initiatives.  We 
assess capital adequacy based on relevant regulatory 
capital  requirements,  as  well  as  our  own  internal 
capital goals, targets and other relevant metrics.

Framework

Our objective with respect to management of our 
capital is to maintain a strong capital base in order to 
provide  financial  flexibility  for  our  business  needs, 
including  funding  corporate  growth  and  supporting 
clients’  cash  management  needs,  and  to  provide 
protection  against  loss  to  depositors  and  creditors. 
We  strive  to  maintain  an  appropriate  level  of  capital, 
commensurate  with  our  risk  profile,  on  which  an 
attractive  return  to  shareholders  is  expected  to  be 
realized  over  both  the  short  and  long-term,  while 
protecting  our  obligations  to  depositors  and  creditors 
and complying with regulatory capital requirements.

Our  capital  management  focuses  on  our  risk 
exposures,  the  regulatory  requirements  applicable  to 
us  with  respect  to  multiple  capital  measures,  the 
evaluations  and  resulting  credit  ratings  of  the  major 
independent  rating  agencies,  our  return  on  capital  at 
both  the  consolidated  and  line-of-business  level  and 
our capital position relative to our peers.

Assessment  of  our  overall  capital  adequacy 
includes  the  comparison  of  capital  sources  with 
capital  uses,  as  well  as  the  consideration  of  the 
quality  and  quantity  of  the  various  components  of 
capital.  The  assessment  seeks  to  determine  the 
optimal  level  of  capital  and  composition  of  capital 
instruments  to  satisfy  all  constituents  of  capital,  with 
the lowest overall cost to shareholders. Other factors 
considered  in  our  assessment  of  capital  adequacy 
are strategic and contingency planning, stress testing 
and planned capital actions.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Capital Adequacy Process (CAP)

Stress Testing

to 

regulatory 

the  minimum 

Our  primary  federal  banking  regulator  is  the 
Federal Reserve. Both we and State Street Bank are 
subject 
capital 
requirements established by the Federal Reserve and 
defined in the Federal Deposit Insurance Corporation 
Improvement Act. State Street Bank must exceed the 
regulatory  capital  thresholds  for  “well  capitalized”  in 
order  for  our  Parent  Company  to  maintain  its  status 
as  a  financial  holding  company.  Accordingly,  one  of 
to  capital 
our  primary  objectives  with 
management  is  to  exceed  all  applicable  minimum 
regulatory  capital  requirements  and  for  State  Street 
Bank 
the  PCA 
guidelines  established  by  the  FDIC.  Our  capital 
management  activities  are  conducted  as  part  of  our 
corporate-wide  CAP  and  associated  Capital  Policy 
and Guidelines.

“well-capitalized”  under 

respect 

to  be 

We  consider  capital  adequacy  to  be  a  key 
element of our financial well-being, which affects our 
ability  to  attract  and  maintain  client  relationships; 
operate  effectively  in  the  global  capital  markets;  and 
satisfy  regulatory,  security  holders  and  shareholder 
needs.  Capital  is  one  of  several  elements  that  affect 
our  credit  ratings  and  the  ratings  of  our  principal 
subsidiaries.

In  conformity  with  our  Capital  Policy  and 
Guidelines, we strive to achieve and maintain specific 
internal  capital  levels,  not  just  at  a  point  in  time,  but 
over time and during periods of stress, to account for 
changes in our strategic direction, evolving economic 
conditions,  and  financial  and  market  volatility.  We 
have  developed  and  implemented  a  corporate-wide 
CAP  to  assess  our  overall  capital  in  relation  to  our 
risk  profile  and  to  provide  a  comprehensive  strategy 
for  maintaining  appropriate  capital  levels.  The  CAP 
considers  material  risks  under  multiple  scenarios, 
with  an  emphasis  on  stress  scenarios,  and 
encompasses  existing  processes  and  systems  used 
to measure our capital adequacy. 
Capital Contingency Planning

Contingency  planning  is  an  integral  component 
of capital management. The objective of contingency 
planning  is  to  monitor  current  and  forecast  levels  of 
select capital, liquidity and other measures that serve 
as  early  indicators  of  a  potentially  adverse  capital  or 
liquidity adequacy situation. These measures are one 
of the inputs used to set our internal capital adequacy 
level.  We  review 
for 
appropriateness  and  relevance  in  relation  to  our 
financial  budget  and  capital  plan.    In  addition,  we 
maintain  an  inventory  of  capital  contingency  actions 
designed  to  conserve  or  generate  capital  to  support 
the unique risks in our business model, our client and 
investor demands and regulatory requirements.

these  measures  annually 

We  administer  a  robust  business-wide  stress-
testing program that executes stress tests each year 
to  assess  the  institution’s  capital  adequacy  and/or 
future  performance  under  adverse  conditions.  Our 
stress  testing  program  is  structured  around  what  we 
determine  to  be  the  key  risks  inherent  in  our 
business,  as  assessed  through  a  recurring  material 
risk 
risk 
identification  process.  The  material 
represents  a  bottom-up 
identification  process 
institution’s  most 
approach 
significant  risk  exposures  across  all  on-  and  off-
balance  sheet  risk-taking  activities,  including  credit, 
market,  liquidity,  interest  rate,  operational,  fiduciary, 
business,  reputation  and  regulatory  risks.  These  key 
risks serve as an organizing principle for much of our 
risk  management  framework,  as  well  as  reporting, 
including the “risk dashboard” provided to the Board. 

identifying 

the 

to 

In  connection  with  the  focus  on  our  key  risks, 
each stress test incorporates idiosyncratic loss events 
tailored  to  our  unique  risk  profile  and  business 
activities.  Due  to  the  nature  of  our  business  model 
and our consolidated statement of condition, our risks 
differ  from  those  of  a  traditional  commercial  bank. 
Over  the  past  few  years,  stress  scenarios  have 
included  a  deep  recession  in  the  U.S.,  including 
impacts from the COVID-19 pandemic, a break-up of 
the Eurozone, a severe recession in China and an oil 
shock precipitated by turmoil in the Middle East/North 
Africa region.

have 

organizations 

The  Federal  Reserve  requires  bank  holding 
companies  with  total  consolidated  assets  of  $50 
billion or more, which includes us, to submit a capital 
plan  on  an  annual  basis.  The  Federal  Reserve  uses 
incorporates 
its  annual  CCAR  process,  which 
hypothetical financial and economic stress scenarios, 
to  review  those  capital  plans  and  assess  whether 
banking 
planning 
processes  that  account  for  idiosyncratic  risks  and 
provide  for  sufficient  capital  to  continue  operations 
throughout times of economic and financial stress. As 
part  of  its  CCAR  process,  the  Federal  Reserve 
assesses  each  organization’s  capital  adequacy, 
capital  planning  process  and  plans  to  distribute 
capital, such as dividend payments or stock purchase 
programs.  Management  and  Board  risk  committees 
review,  challenge  and  approve  CCAR  results  and 
the  Federal 
assumptions  before  submission 
Reserve.

capital 

to 

Through  the  evaluation  of  our  capital  adequacy 
and/or  future  performance  under  adverse  conditions, 
the  stress  testing  process  provides    us  important 
insights  for  capital  planning,  risk  management  and 
strategic decision-making. 

 State Street Corporation | 114

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Governance

In  order  to  support  integrated  decision  making, 
we have identified three management elements to aid 
in the compatibility and coordination of our CAP:

• Risk  Management  - 

identification, 
measurement,  monitoring  and  forecasting  of 
different  types  of  risk  and  their  combined 
impact on capital adequacy;

• Capital  management  -  determination 

of optimal capital levels; and

• Business  Management  -  strategic 
and 

forecasting 

budgeting, 

planning, 
performance management.

We  have  a  hierarchical  structure  supporting 
appropriate  committee  review  of  relevant  risk  and 
capital  information.  The  ongoing  responsibility  for 
capital  management  rests  with  our  Treasurer.  The 
Capital  Management  group  within  Global Treasury  is 
responsible  for  the  Capital  Policy  and  Guidelines, 
development  of  the  Capital  Plan,  the  oversight  of 
global capital management and optimization.

The  MRAC  provides  oversight  of  our  capital 
management,  our  capital  adequacy,  our  internal 
the  major 
targets  and 
the  expectations  of 
independent  credit  rating  agencies. 
In  addition, 
MRAC  approves  our  balance  sheet  strategy  and 
related activities. The Board’s RC assists the Board in 
fulfilling  its  oversight  responsibilities  related  to  the 
assessment and management of risk and capital. Our 
Capital  Policy  is  reviewed  and  approved  annually  by 
the Board's RC.

We  have  been 

Global Systemically Important Bank
identified  by 

the  Financial 
Stability Board and the Basel Committee on Banking 
Supervision as a G-SIB. Our designation as a G-SIB 
is  based  on  a  number  of  factors,  as  evaluated  by 
banking  regulators,  and  requires  us  to  maintain  an 
additional  capital  surcharge  above  the  minimum 
capital ratios set forth in the Basel III rule.

We  and  our  depositary  institution  subsidiaries 
are  subject  to  the  current  Basel  III  minimum  risk-
based capital and leverage ratio guidelines. 

Additional  information  about  G-SIBs  is  provided 
under  "Regulatory  Capital  Adequacy  and  Liquidity 
Standards" 
in 
in 
Business in this Form 10-K.

"Supervision  and  Regulation" 

Regulatory Capital

We  and  State  Street  Bank,  as  advanced 
approaches banking organizations, are subject to the 
U.S.  Basel  III  framework.  Provisions  of  the  Basel  III 
rule  became  effective  with  full  implementation  on 
January  1,  2019.  We  are  also  subject  to  the  final 
market  risk  capital  rule  issued  by  U.S.  banking 
regulators effective as of January 2013.

The  Basel  III  rule  provides  for  two  frameworks 
for  monitoring  capital  adequacy:  the  “standardized” 

The 

approach and the “advanced” approaches, applicable 
to  advanced  approaches  banking  organizations,  like 
prescribes 
us. 
standardized  calculations  for  credit  RWA,  including 
specified  risk  weights  for  certain  on-  and  off-balance 
sheet exposures.

standardized 

approach 

the 
The  advanced  approaches  consist  of 
Advanced  Internal  Ratings-Based Approach  used  for 
the  calculation  of  RWA  related  to  credit  risk,  and  the 
Advanced  Measurement  Approach  used 
the 
calculation of RWA related to operational risk.

for 

The  market  risk  capital  rule  requires  us  to  use 
internal  models  to  calculate  daily  measures  of  VaR, 
which  reflect  general  market  risk  for  certain  of  our 
trading  positions  defined  by  the  rule  as  “covered 
positions,”  as  well  as  stressed-VaR  measures  to 
supplement 
the  VaR  measures.  The  rule  also 
requires  a  public  disclosure  composed  of  qualitative 
and  quantitative  information  about  the  market  risk 
associated  with  our  trading  activities  and  our  related 
VaR and stressed-VaR measures. The qualitative and 
quantitative 
is 
information  required  by 
this 
provided  under  "Market  Risk" 
Management's Discussion and Analysis.

the  rule 

included 

in 

in 

As  required  by  the  Dodd-Frank  Act  enacted  in 
2010,  and  the  Stress  Capital  Buffer  (SCB)  rule 
enacted  in  2020,  we  and  State  Street  Bank,  as 
advanced  approaches  banking  organizations,  are 
subject  to  a  "capital  floor,"  also  referred  to  as  the 
Collins  Amendment, 
the  assessment  of  our 
regulatory  capital  adequacy,  including  the  capital 
conservation  buffer  (CCB)  and  the  SCB,  for  the 
advanced  approach  and  standardized  approach, 
respectively, and a countercyclical capital buffer. The 
countercyclical  buffer  is  currently  set  to  zero  by  the 
U.S.  federal  banking  agencies.  In  addition,  we  are 
subject  to  a  G-SIB  surcharge.  Our  risk-based  capital 
ratios  for  regulatory  assessment  purposes  are  the 
lower of each ratio calculated under the standardized 
approach and the advanced approaches. 

The  SCB  replaced,  under  the  standardized 
approach, the capital conservation buffer with a buffer 
calculated  as  the  difference  between  the  institution’s 
starting  and  lowest  projected  CET1  ratio  under  the 
CCAR  severely  adverse  scenario  plus  planned 
common  stock  dividend  payments  (as  a  percentage 
of  RWA)  from  the  fourth  through  seventh  quarter  of 
the  CCAR  planning  horizon.  The  SCB  requirement, 
which  became  effective  October  1,  2020,  can  be  no 
less than 2.5% of RWA.  Breaching the SCB or other 
regulatory  buffer  or  surcharge  will  limit  a  banking 
organization’s ability to make capital distributions and 
discretionary  bonus  payments  to  executive  officers.  
The  countercyclical  capital  buffer  is  currently  set  at 
zero by U.S. banking regulators. 

 State Street Corporation | 115

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The  following  table  presents  the  regulatory  capital  structure  and  related  regulatory  capital  ratios  for  us  and 
State  Street  Bank  as  of  the  dates  indicated.  We  are  subject  to  the  more  stringent  of  the  risk-based  capital  ratios 
calculated  under  the  standardized  approach  and  those  calculated  under  the  advanced  approaches  in  the 
assessment of our capital adequacy under applicable bank regulatory standards.

TABLE 41: REGULATORY CAPITAL STRUCTURE AND RELATED REGULATORY CAPITAL RATIOS

(Dollars in millions)

 Common shareholders' equity:

State Street Corporation

State Street Bank

Basel III 
Advanced 
Approaches 
December 31, 
2020 

Basel III 
Standardized 
Approach 
December 31, 
2020

Basel III 
Advanced 
Approaches 
December 31, 
2019

Basel III 
Standardized 
Approach 
December 31, 
2019

Basel III 
Advanced 
Approaches 
December 31, 
2020 

Basel III 
Standardized 
Approach 
December 31, 
2020

Basel III 
Advanced 
Approaches 
December 31, 
2019

Basel III 
Standardized 
Approach 
December 31, 
2019

Common stock and related surplus

$ 

10,709 

$ 

10,709 

$ 

10,636 

$ 

10,636 

$ 

12,893 

$ 

12,893 

$ 

12,893 

$ 

12,893 

Retained earnings

23,442 

23,442 

21,918 

21,918 

12,939 

12,939 

13,218 

13,218 

Accumulated other comprehensive income 
(loss)

187 

187 

(870) 

(870) 

Treasury stock, at cost

(10,609) 

(10,609) 

(10,209) 

(10,209) 

371 

— 

371 

— 

(654) 

— 

(654) 

— 

Total

23,729 

23,729 

21,475 

21,475 

26,203 

26,203 

25,457 

25,457 

Regulatory capital adjustments:

Goodwill and other intangible assets, net of 
associated deferred tax liabilities 

Other adjustments(1)

 Common equity tier 1 capital

Preferred stock

 Tier 1 capital

Qualifying subordinated long-term debt

Allowance for credit losses

 Total capital

 Risk-weighted assets:

Credit risk(2)

Operational risk(3)

Market risk

(9,019) 

(333) 

14,377 

2,471 

16,848 

961 

1 

(9,019) 

(333) 

14,377 

2,471 

16,848 

961 

148 

(9,112) 

(150) 

12,213 

2,962 

15,175 

1,095 

5 

(9,112) 

(150) 

12,213 

2,962 

15,175 

1,095 

90 

(8,745) 

(152) 

17,306 

— 

(8,745) 

(152) 

17,306 

— 

17,306 

17,306 

966 

10 

966 

148 

(8,839) 

(8,839) 

(1) 

(1) 

16,617 

16,617 

— 

16,617 

1,099 

3 

— 

16,617 

1,099 

90 

$ 

17,810 

$ 

17,957 

$ 

16,275 

$ 

16,360 

$ 

18,282 

$ 

18,420 

$ 

17,719 

$ 

17,806 

$ 

63,367 

$ 

114,892 

$ 

54,763 

$  102,367 

$ 

58,960 

$ 

110,797 

$ 

51,610 

$ 

98,979 

44,150 

2,188 

 NA

2,188 

47,963 

1,638 

NA

1,638 

43,663 

2,188 

NA

2,188 

44,138 

1,638 

NA

1,638 

Total risk-weighted assets

Adjusted quarterly average assets

$ 

$ 

109,705 

263,490 

$ 

$ 

117,080 

$  104,364 

$  104,005 

263,490 

$  219,624 

$  219,624 

$ 

$ 

104,811 

260,489 

$ 

$ 

112,985 

$ 

97,386 

$  100,617 

260,489 

$  216,397 

$  216,397 

Capital 
Ratios:

2020 Minimum 
Requirements(4)

2019 Minimum 
Requirements(5)

Common 
equity tier 1 
capital

Tier 1 
capital

Total capital

 8.0 %

 8.5 %

 13.1 %

 12.3 %

 11.7 %

 11.7 %

 16.5 %

 15.3 %

 17.1 %

 16.5 %

 9.5 

 11.5 

 10.0 

 12.0 

 15.4 

 16.2 

 14.4 

 15.3 

 14.5 

 15.6 

 14.6 

 15.7 

 16.5 

 17.4 

 15.3 

 16.3 

 17.1 

 18.2 

 16.5 

 17.7 

(1) Other adjustments within CET1 capital primarily include the overfunded portion of our defined benefit pension plan obligation net of associated deferred tax liabilities, disallowed deferred tax 
assets, and other required credit risk based deductions.
(2)  Includes  a  CVA  which  reflects  the  risk  of  potential  fair  value  adjustments  for  credit  risk  reflected  in  our  valuation  of  over-the-counter  (OTC)  derivative  contracts.  We  used  a  simple  CVA 
approach in conformity with the Basel III advanced approaches.
(3) Under the current advanced approaches rules and regulatory guidance concerning operational risk models, RWA attributable to operational risk can vary substantially from period-to-period, 
without direct correlation to the effects of a particular loss event on our results of operations and financial condition and impacting dates and periods that may differ from the dates and periods as 
of and during which the loss event is reflected in our financial statements, with the timing and categorization dependent on the processes for model updates and, if applicable, model revalidation 
and regulatory review and related supervisory processes. An individual loss event can have a significant effect on the output of our operational RWA under the advanced approaches depending 
on the severity of the loss event and its categorization among the seven Basel-defined UOMs. 
(4)  Minimum  requirements  include  a  capital  conservation  buffer  of  2.5%  and  a  stress  capital  buffer  of  2.5%  for  advanced  and  standardized,  respectively,  a  G-SIB  surcharge  of  1.0%  and  a 
countercyclical buffer of 0%.
(5) Minimum requirements include a capital conservation buffer of 2.5%, a G-SIB surcharge of 1.5% and a countercyclical buffer of 0%.
NA Not applicable 

Our CET1 capital increased $2.16 billion as of December 31, 2020 compared to December 31, 2019, primarily 
driven by net income and accumulated other comprehensive income in the year ended December 31, 2020, partially 
offset  by  capital  distributions  from  common  and  preferred  stock  dividends  and  first  quarter  2020  common  stock 
repurchases.

Our Tier  1  capital  increased  $1.67  billion  as  of  December  31,  2020  compared  to  December  31,  2019  under 
both the advanced approaches and standardized approach due to increase in CET1 capital, partially offset by the 
redemption of all outstanding Series C preferred stock. Total capital increased under the advanced approaches and 
standardized  approach  by  $1.54  billion  and  $1.60  billion,  respectively,  due  to  an  increase  in  our  Tier  1  capital, 
partially offset by a decrease in Tier 2 capital.

 State Street Corporation | 116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The  table  below  presents  a  roll-forward  of  CET1  capital,  Tier  1  capital  and  total  capital  for  the  years  ended 

December 31, 2020 and 2019.

TABLE 42: CAPITAL ROLL-FORWARD

(In millions)

Common equity tier 1 capital:

Basel III 
Advanced 
Approaches 
December 31, 
2020

Basel III 
Standardized 
Approach 
December, 31, 
2020

Basel III 
Advanced 
Approaches 
December 31, 
2019

Basel III 
Standardized 
Approach 
December 31, 
2019

Common equity tier 1 capital balance, beginning of period

$ 

12,213  $ 

12,213  $ 

11,580  $ 

Net income

Changes in treasury stock, at cost

Dividends declared

Goodwill and other intangible assets, net of associated deferred tax liabilities

Effect of certain items in accumulated other comprehensive income (loss)

Other adjustments

Changes in common equity tier 1 capital

Common equity tier 1 capital balance, end of period

Additional tier 1 capital:

Tier 1 capital balance, beginning of period

Change in common equity tier 1 capital

Net issuance of preferred stock

Changes in tier 1 capital

Tier 1 capital balance, end of period

Tier 2 capital:

Tier 2 capital balance, beginning of period

Net issuance and changes in long-term debt qualifying as tier 2

Changes in allowance for credit losses(1)

Changes in tier 2 capital

Tier 2 capital balance, end of period

Total capital:

Total capital balance, beginning of period

Changes in tier 1 capital

Changes in tier 2 capital

2,420 

(400) 

(886) 

93 

1,057 

(120) 

2,164 

14,377 

15,175 

2,164 

(491) 

1,673 

16,848 

1,100 

(134) 

(4) 

(138) 

962 

16,275 

1,673 

(138) 

2,420 

(400) 

(886) 

93 

1,057 

(120) 

2,164 

14,377 

15,175 

2,164 

(491) 

1,673 

16,848 

1,185 

(134) 

58 

(76) 

1,109 

16,360 

1,673 

(76) 

2,242 

(1,494) 

(939) 

238 

462 

124 

633 

11,580 

2,242 

(1,494) 

(939) 

238 

462 

124 

633 

12,213 

12,213 

15,270 

15,270 

633 

(728) 

(95) 

633 

(728) 

(95) 

15,175 

15,175 

792 

317 

(9) 

308 

861 

317 

7 

324 

1,100 

1,185 

16,062 

16,131 

(95) 

308 

(95) 

324 

Total capital balance, end of period

$ 

17,810  $ 

17,957  $ 

16,275  $ 

16,360 

(1)  We  adopted ASU  2016-13,  Financial  Instruments  -  Credit  Losses  (ASC  326):  Measurement  of  Credit  Losses  on  Financial  Instruments,  on  January  1,  2020.  Please  refer  to  Note  1  to  the 
consolidated financial statements in this Form 10-K for additional information.

The following table presents a roll-forward of the Basel III advanced approaches and standardized approach 

RWA for the years ended December 31, 2020 and 2019.

TABLE 43: ADVANCED & STANDARDIZED APPROACHES RISK-WEIGHTED ASSETS ROLL-FORWARD

(In millions)

Basel III 
Advanced 
Approaches 
December 31, 2020

Basel III 
Advanced 
Approaches 
December 31, 2019

Basel III 
Standardized 
Approach December 
31, 2020

Basel III 
Standardized 
Approach December 
31, 2019

Total risk-weighted assets, beginning of period

$ 

104,364  $ 

95,315  $ 

104,005  $ 

98,820 

Changes in credit risk-weighted assets:

Net increase (decrease) in investment securities-wholesale

Net increase (decrease) in loans 

Net increase (decrease) in securitization exposures

Net increase (decrease) in repo-style transaction exposures

Net increase (decrease) in over-the-counter derivatives 
exposures(1)

Net increase (decrease) in all other(2)(3)

Net increase (decrease) in credit risk-weighted assets

Net increase (decrease) in market risk-weighted assets

Net increase (decrease) in operational risk-weighted assets

3,008 

2,973 

578 

1,763 

780 

(498) 

8,604 

550 

(3,813) 

3,470 

2,586 

(140) 

(45) 

26 

1,128 

7,025 

121 

1,903 

1,762 

3,638 

351 

3,895 

457 

2,422 

12,525 

550 

N/A

3,882 

809 

(140) 

365 

(1,124) 

1,272 

5,064 

121 

N/A

Total risk-weighted assets, end of period

$ 

109,705  $ 

104,364  $ 

117,080  $ 

104,005 

(1)  Under the advanced approaches, includes CVA RWA.
(2)Includes assets not in a definable category, non-material portfolio, cleared transactions, other wholesale, cash and due from banks, interest-bearing deposits with banks and equity exposures.
(3) December 2019 includes a 6% credit risk supervisory charge.

 State Street Corporation | 117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

As  of  December  31,  2020,  total  advanced 
approaches RWA increased $5.34 billion compared to 
December  31,  2019,  primarily  due  to  an  increase  in 
credit  risk  RWA,  partially  offset  by  a  decrease  in 
operational  RWA.  The  increase  in  credit  risk  RWA 
was  primarily  driven  by  an  increase  in  investment 
securities  -  wholesale  RWA,  loans  RWA,  and  repo-
style transactions RWA.

As  of  December  31,  2020,  total  standardized 
approach RWA increased $13.08 billion compared to 
December 31, 2019, primarily due to higher credit risk 
RWA.  The  increase  in  credit  risk  RWA  was  primarily 
driven by an increase in repo-style transactions RWA, 
loans RWA, and all other RWA.

The regulatory capital ratios as of December 31, 
2020,  presented  in  Table  41:  Regulatory  Capital 
Structure and Related Regulatory Capital Ratios, are 
calculated  under  the  standardized  approach  and 
advanced approaches in conformity with the Basel III 
rule.  The  advanced  approaches  based  ratios  reflect 
calculations  and  determinations  with  respect  to  our 
capital and related matters as of December 31, 2020, 
based  on  our  and  external  data,  quantitative 
formulae,  statistical  models,  historical  correlations 
and  assumptions,  collectively 
to  as 
“advanced  systems,”  in  effect  and  used  by  us  for 
those purposes as of  the time we first reported  such 
ratios in a quarterly report on Form 10-Q or an annual 
report on Form 10-K. Significant components of these 
advanced  systems  involve  the  exercise  of  judgment 
by us and our regulators, and our advanced systems 
individually  or  collectively,  precisely 
may  not, 
represent  or  calculate  the  scenarios,  circumstances, 
outputs  or  other  results  for  which  they  are  designed 
or intended. 

referred 

Our  advanced  systems  are  subject  to  update 
and  periodic  revalidation  in  response  to  changes  in 
our business activities and our historical experiences, 
forces and events experienced by the market broadly 
or  by  individual  financial  institutions,  changes  in 
regulations  and  regulatory  interpretations  and  other 
factors, and are also subject to continuing regulatory 
review  and  approval.  For  example,  a  significant 
operational  loss  experienced  by  another  financial 
institution,  even  if  we  do  not  experience  a  related 
loss, could result in a material change in the output of 
our  advanced  systems  and  a  corresponding  material 
change in our risk exposures, our total RWA and our 
capital 
to  prior  periods.  An 
operational loss that we experience could also result 
in  a  material  change  in  our  capital  requirements  for 
operational  risk  under  the  advanced  approaches, 
depending  on  the  severity  of  the  loss  event,  its 
characterization  among 
the  seven  Basel-defined 
UOM,  and  the  stability  of  the  distributional  approach 
for a particular UOM, and without direct correlation to 

ratios  compared 

the  effects  of  the  loss  event,  or  the  timing  of  such 
effects, on our results of operations.

Due  to  the  influence  of  changes  in  these 
advanced systems, whether resulting from changes in 
data  inputs,  regulation  or  regulatory  supervision  or 
interpretation,  specific  to  us  or  market  activities  or 
experiences  or  other  updates  or  factors,  we  expect 
that  our  advanced  systems  and  our  capital  ratios 
calculated  in  conformity  with  the  Basel  III  rule  will 
change and may be volatile over time, and that those 
latter  changes  or  volatility  could  be  material  as 
calculated  and  measured  from  period  to  period.  The 
full effects of the Basel III rule on us and State Street 
Bank  are  therefore  subject  to  further  evaluation  and 
also  to  further  regulatory  guidance,  action  or  rule-
making.

 State Street Corporation | 118

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Tier 1 and Supplementary Leverage Ratios

Total Loss-Absorbing Capacity (TLAC)

We  are  subject  to  a  minimum  Tier  1  leverage 
ratio  and  a  supplementary  leverage  ratio. The Tier  1 
leverage ratio is based on Tier 1 capital and adjusted 
quarterly  average  on-balance  sheet  assets.  The  Tier 
1 leverage ratio differs from the SLR primarily in that 
the  denominator  of  the  Tier  1  leverage  ratio  is  a 
quarterly  average  of  on-balance  sheet  assets,  while 
the  SLR  additionally 
includes  off-balance  sheet 
exposures.  We  must  maintain  a  minimum  Tier  1 
leverage ratio of 4%.

We  are  also  subject  to  a  minimum  SLR  of  3%, 
and  as  a  U.S.  G-SIB,  we  must  maintain  a  2%  SLR 
buffer in order to avoid any limitations on distributions 
to shareholders and discretionary bonus payments to 
certain  executives.  If  we  do  not  maintain  this  buffer, 
limitations  on  these  distributions  and  discretionary 
bonus  payments  would  be  increasingly  stringent 
based upon the extent of the shortfall.

TABLE 44: TIER 1 AND SUPPLEMENTARY LEVERAGE 
RATIOS

is 

to 

intended 

In  2016,  the  Federal  Reserve  released  its  final 
rule  on  TLAC,  LTD  and  clean  holding  company 
requirements  for  U.S.  domiciled  G-SIBs,  such  as  us, 
that 
the  resiliency  and 
improve 
resolvability  of  certain  U.S.  banking  organizations 
through enhanced prudential standards. Among other 
things, the TLAC final rule requires us to comply with 
minimum 
for  external  TLAC  and 
external  LTD  effective  January  1,  2019.  Specifically, 
we must hold:

requirements 

Combined eligible 
tier 1 regulatory 
capital and LTD

Amount equal to:
Greater of:
•

21.5%  of 
total  RWA  (18.0% 
minimum  plus  2.5%    plus  a  G-
for 
SIB  surcharge  calculated 
these  purposes  under  Method  1 
of  1.0%  plus  any  applicable 
counter-  cyclical  buffer,  which  is 
currently 0%); and

•

9.5%  of  total  leverage  exposure 
(7.5%  minimum  plus  the  SLR 
buffer  of  2.0%),  as  defined  by 
the SLR final rule.

(Dollars in millions)

State Street:

Tier 1 capital

Average assets

December 31, 
2020

December 31, 
2019

$ 

16,848 

$ 

15,175 

277,055 

228,886 

Qualifying external 
LTD

Greater of:
•

7.0%  of  RWA  (6.0%  minimum 
plus 
surcharge 
calculated  for  these  purposes 
under method 2 of 1.0%); and 

a  G-SIB 

•

4.5% of total leverage exposure, 
as defined by the SLR final rule.

Less: adjustments for deductions 
from tier 1 capital and other

Adjusted average assets for Tier 1 
leverage ratio

Derivatives and repo-style 
transactions and off-balance sheet 
exposures

Adjustments for deductions of 
qualifying central bank deposits

(13,565) 

(9,262) 

263,490 

219,624 

34,379 

28,238 

(90,322) 

— 

As  of  April  1,  2020, 

the  TLAC  and  LTD 
requirements  calibrated  to  the  SLR  denominator 
reflect the deduction of certain central bank balances 
as  prescribed  by  the  regulatory  relief  implemented 
under the EGRRCPA.

Total assets for SLR

$ 

207,547 

$ 

247,862 

The  following  table  presents  external  LTD  and 

Tier 1 leverage ratio(1)

Supplementary leverage ratio

 6.4 %

 8.1 

 6.9 %

 6.1 

State Street Bank(2):

Tier 1 capital

Average assets

$ 

17,306 

$ 

16,617 

273,599 

225,234 

Less: adjustments for deductions 
from tier 1 capital and other

Adjusted average assets for Tier 1 
leverage ratio

Off-balance sheet exposures

Adjustments for deductions of 
qualifying central bank deposits

(13,110) 

(8,837) 

260,489 

38,591 

216,397 

28,266 

(80,935) 

— 

Total assets for SLR

$ 

218,145 

$ 

244,663 

Tier 1 leverage ratio (1)

Supplementary leverage ratio

 6.6 %

 7.9 

 7.7 %

 6.8 

(1) Tier 1 leverage ratios were calculated in conformity with the Basel III rule.
(2)  The  SLR  rule  requires  that,  as  of  January  1,  2018,  (i)  State  Street  Bank 
maintains  an  SLR  of  at  least  6.0%  to  be  well  capitalized  under  the  U.S.  banking 
regulators’ Prompt Corrective Action Framework and (ii) we maintain an SLR of at 
least  5.0%  to  avoid  limitations  on  capital  distributions  and  discretionary  bonus 
payments. In addition to the SLR, State Street Bank is subject to a well-capitalized 
Tier 1 leverage ratio requirement of 5.0%.

external TLAC as of December 31, 2020.

TABLE 45: TOTAL LOSS-ABSORBING CAPACITY

(Dollars in millions)

Actual

Requirement

As of December 31, 2020

Total loss-absorbing 
capacity (eligible Tier 1 
regulatory capacity and 
long term debt):

Risk-weighted assets

$  29,045 

 24.8 % $  25,172 

 21.5 %

Supplemental leverage 
ratio

Long term debt:

  29,045 

 14.0 

  19,717 

 9.5 

Risk-weighted assets

  12,197 

 10.4 

Supplemental leverage 
ratio

  12,197 

 5.9 

8,196 

9,340 

 7.0 

 4.5 

Additional  information  about  TLAC  is  provided 
under 
in 
"Supervision and Regulation" in Business in this Form 
10-K.

Loss-Absorbing  Capacity" 

"Total 

 State Street Corporation | 119

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Regulatory Developments

In April 2018, the Federal Reserve issued a proposed rule which would replace the current 2.0% SLR buffer for 
G-SIBs,  with  a  buffer  equal  to  50%  of  their  G-SIB  surcharge.  This  proposal  would  also  make  conforming 
modifications  to  our  TLAC  and  eligible  LTD  requirements  applicable  to  G-SIBs. At  this  point  in  time,  it  is  unclear 
whether this proposal will be implemented as proposed.

In  November  2019,  the  Federal  Reserve  and  other  U.S.  federal  banking  agencies  issued  a  final  rule  to 
implement  the  Standardized  Approach  for  Counterparty  Credit  Risk  (SA-CCR)  as  a  replacement  of  the  Current 
Exposure Method for calculating exposure-at-default of derivatives exposures. Mandatory compliance with the final 
rule is required by January 1, 2022.

On  March  4,  2020,  U.S.  federal  banking  agencies  issued  the  SCB  final  rule  that  replaces,  under  the 
standardized approach, the capital conservation buffer (2.5%) with a SCB calculated as the difference between an 
institution’s  starting  and  lowest  projected  CET1  ratio  under  the  CCAR  severely  adverse  scenario  plus  planned 
common stock dividend payments (as a percentage of RWA) from the fourth through seventh quarter of the CCAR 
planning  horizon.  The  SCB  requirement,  which  became  effective  October  1,  2020,  can  be  no  less  than  2.5%  of 
RWA.

The Federal Reserve and other U.S. federal banking agencies issued an interim final rule effective in March 
2020 and later finalized on a permanent basis on August 26, 2020, which revised the definition of eligible retained 
income for all U.S. banking organizations. The revised definition of eligible retained income makes any automatic 
limitations  on  capital  distributions,  where  a  banking  organization's  regulatory  ratios  were  to  decline  below  the 
respective minimum requirements, take effect on a more gradual basis.

Following  the  launch  of  the  MMLF  program,  which  we  participate  in,  the  Federal  Reserve  issued  an  interim 
final rule on March 19, 2020 (followed by a final rule on September 29, 2020), allowing Bank Holding Companies 
(BHCs) to exclude assets purchased with the MMLF program from their RWA, total leverage exposure and average 
total consolidated assets. For the quarter ended December 31, 2020, we deducted $4.2 billion of MMLF program 
average HTM securities.

On March 27, 2020, the BCBS announced the deferral of the implementation of the revisions to the Basel III 
framework  to  January  1,  2023.  As  of  now,  the  U.S.  federal  banking  agencies  have  not  formally  proposed  the 
implementation of the BCBS revisions.

Effective April 1, 2020, the Federal Reserve and other U.S. federal banking agencies adopted a final rule as 
part  of  EGRRCPA  that  establishes  a  deduction  for  qualifying  central  bank  deposits  from  a  custodial  banking 
organization’s  total  leverage  exposure  equal  to  the  lesser  of  (i)  the  total  amount  of  funds  the  custodial  banking 
organization and its consolidated subsidiaries have on deposit at qualifying central banks and (ii) the total amount of 
client funds on deposit at the custodial banking organization that are linked to fiduciary or custodial and safekeeping 
accounts.  For  the  quarter  ended  December  31,  2020,  we  deducted  $76.7  billion  of  average  balances  held  on 
deposit at central banks from the denominator used in the calculation of our SLR, based on this custodial banking 
deduction.

In addition to the regulatory relief granted to custodial banks under the EGRRCPA, an SLR interim final rule 
released on April 1, 2020 allows all BHCs to deduct their deposits at Federal Reserve Banks and their investments 
in U.S. Treasuries from their total leverage exposure on a temporary basis, from the second quarter of 2020 through 
the first quarter of 2021. The temporary deduction of our investment in U.S. Treasuries is incremental to the existing 
central bank placement deduction granted to custodian banks under EGRRCPA. For the quarter ended December 
31, 2020, we deducted $13.6 billion invested in U.S. Treasuries from our total leverage exposure.

On  May  15,  2020,  the  U.S.  federal  banking  agencies  released  an  interim  final  rule  that  also  permits  insured 
depository  institution  subsidiaries  of  BHCs  to  temporarily  exclude  deposits  at  Federal  Reserve  Banks  and 
investments in U.S. Treasuries from their total leverage exposure, subject to certain conditions. State Street Bank 
has elected not to apply such exclusions as of December 31, 2020.

On June 25, 2020, we were notified by the Federal Reserve of the results from the 2020 DFAST stress test, 
including  our  preliminary  SCB  of  2.5%.  Additionally,  included  in  this  notification  and  in  light  of  the  considerable 
economic  uncertainty  created  by  the  COVID-19  pandemic,  all  participating  CCAR  banking  organizations  were 
required to resubmit their capital plans by November 2, 2020, based on updated scenarios provided by the Federal 
Reserve on September 17, 2020.

In line with the decision to administer a new stress test, the Federal Reserve decided to limit the ability of all 
CCAR banking organizations to make capital distributions in the third and fourth quarters of 2020, although banking 
organizations were permitted to pay common stock dividends at previous levels provided such distributions did not 
exceed an amount determined by a formula based on the banking organization's recent income. As a result, CCAR 
banking  organizations,  including  us,  were  not  permitted  to  return  capital  to  shareholders  in  the  form  of  common 
share repurchases during the third quarter and fourth quarter of 2020.

 State Street Corporation | 120

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

On August 10, 2020, the Federal Reserve confirmed that our SCB is 2.5% for the period starting on October 1, 

2020 and ending on September 30, 2021.

On October 20, 2020, the Federal Reserve and other U.S. federal banking agencies issued a final rule that will 
require  us  and  State  Street  Bank  to  make  certain  deductions  from  regulatory  capital  for  investments  in  certain 
unsecured debt instruments, including eligible LTD under the TLAC rule, issued by the Parent Company and other 
U.S. and foreign G-SIBs. The final rule will become effective on April 1, 2021.

On  December  18,  2020,  following  the  release  of  a  second  round  of  stress  test  results  for  2020,  the  Federal 
Reserve decided to modify the applicable restrictions on capital distributions for the first quarter of 2021. Provided 
that we do not increase the amount of our common stock dividends to be larger than the level paid in the second 
quarter of 2020, common stock dividends and share repurchases in the first quarter of 2021 will be limited to the 
average of our net income for the four preceding quarters plus a number of shares equal to the share issuances in 
the quarter related to expensed employee compensation. We also may redeem and make scheduled payments on 
additional Tier 1 and Tier 2 capital instruments in the first quarter of 2021. As of now, our capital distributions in the 
first quarter of 2021 and beyond will be governed by our minimum capital requirements inclusive of the SCB that will 
not be recalibrated based on the stress test results.

For  additional  information  about  regulatory  developments,  refer  to  the  "Regulatory  Capital  Adequacy  and 

Liquidity Standards" section of "Supervision and Regulation" in Business in this Form 10-K. 

Capital Actions
Preferred Stock

The  following  table  summarizes  selected  terms  of  each  of  the  series  of  the  preferred  stock  issued  and 

outstanding as of December 31, 2020:

TABLE 46: PREFERRED STOCK ISSUED AND OUTSTANDING

Preferred 
Stock(2):

Issuance Date

Depositary 
Shares 
Issued

Amount 
outstanding 
(in millions)

Ownership 
Interest Per 
Depositary 
Share

Liquidation 
Preference 
Per Share

Liquidation 
Preference 
Per 
Depositary 
Share

Per Annum 
Dividend Rate

Dividend 
Payment 
Frequency

Carrying 
Value as of 
December 
31, 2020 
(In millions)

Redemption 
Date(1)

Series D

February 2014

  30,000,000 

750

1/4,000th

100,000 

25 

Series F(3)

May 2015

750,000 

750

1/100th

100,000 

1,000 

Series G

April 2016

  20,000,000 

500

1/4,000th

100,000 

25 

Series H

September 2018

500,000 

500

1/100th

100,000 

1,000 

5.90% to but 
excluding March 
15, 2024, then a 
floating rate equal 
to the three-month 
LIBOR plus 
3.108%

5.25% to but 
excluding 
September 15, 
2020, then a 
floating rate equal 
to the three-month 
LIBOR plus 
3.597%, or 
3.81350% effective 
December 15, 
2020

5.35% to but 
excluding March 
15, 2026, then a 
floating rate equal 
to the three-month 
LIBOR plus 
3.709%

5.625% to but 
excluding 
December 15, 
2023, then a 
floating rate equal 
to the three-month 
LIBOR plus 
2.539%

Quarterly: 
March, June, 
September 
and December

$ 

742 

March 15, 
2024

Quarterly: 
March, June, 
September 
and December

742 

September 15, 
2020

Quarterly: 
March, June, 
September 
and December

493 

March 15, 
2026

Semi-annually: 
June and 
December

494 

December 15, 
2023

(1) On the redemption date, or any dividend payment date thereafter, the preferred stock and corresponding depositary shares may be redeemed by us, in whole or in part, at the liquidation price 
per share and liquidation price per depositary share plus any declared and unpaid dividends, without accumulation of any undeclared dividends.
(2) The preferred stock and corresponding depositary shares may be redeemed at our option in whole, but not in part, prior to the redemption date upon the occurrence of a regulatory capital 
treatment event, as defined in the certificate of designation, at a redemption price equal to the liquidation price per share and liquidation price per depositary share plus any declared and unpaid 
dividends, without accumulation of any undeclared dividends.
(3) Series F preferred stock is redeemable on September 15, 2020 and on each succeeding dividend payment date. We did not elect redemption on September 15, 2020 or December 15, 2020.

 State Street Corporation | 121

 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

We  redeemed  all  outstanding  Series  C  non-cumulative  perpetual  preferred  stock  on  March  15,  2020  at  a 
redemption price of $500 million ($100,000 per share equivalent to $25.00 per depositary share) plus accrued and 
unpaid dividends. The difference of $9 million between the redemption value and the net carrying value resulted in 
an EPS impact of approximately ($0.03) per share in the first quarter of 2020.  

On January 14, 2021, we announced that we will redeem on March 15, 2021 an aggregate of $500 million, or 
5,000  of  the  7,500  outstanding  shares  of  our  non-cumulative  perpetual  preferred  stock,  Series  F,  for  cash  at  a  
redemption  price  of  $100,000  per  share  (equivalent  to  $1,000  per  depositary  share)  plus  all  declared  and  unpaid 
dividends.  A  cash  dividend  of  $953.38  per  share  of  Series  F  Preferred  Stock  (or  approximately  $9.5338  per 
depositary share) has been declared for the period from December 15, 2020 up to but not including March 15, 2021 
(the  “March  Dividend”).  The  March  Dividend  will  be  paid  separately  to  the  holders  of  record  of  the  Series  F 
Preferred  Stock  as  of  March  1,  2021  in  the  customary  manner.  Accordingly,  there  will  not  be  any  declared  and 
unpaid dividends included in the Redemption Price.

The  following  tables  present  the  dividends  declared  for  each  of  the  series  of  preferred  stock  issued  and 

outstanding for the periods indicated:

TABLE 47: PREFERRED STOCK DIVIDENDS

Years Ended December 31,

Dividends 
Declared per 
Share

2020
Dividends 
Declared per 
Depositary 
Share

Total

Dividends 
Declared per 
Share

2019
Dividends 
Declared per 
Depositary 
Share

Total

$ 

1,313  $ 

0.33  $ 

6  $ 

5,250  $ 

1.32  $ 

5,900 

— 

6,223 

5,352 

5,625 

1.48 

— 

62.23 

1.32 

56.25 

44 

— 

47 

27 

28 

5,900 

6,000 

5,250 

5,352 

5,625 

1.48 

1.52 

52.50 

1.32 

56.25 

26 

44 

45 

40 

27 

28 

$ 

152 

$ 

210 

(Dollars in millions, except 
per share amounts)

Preferred Stock:

Series C

Series D

Series E

Series F

Series G

Series H

Total

Common Stock

In  June  2019,  the  Federal  Reserve  issued  a  non-objection  to  our  capital  plan  submitted  as  part  of  the  2019 
CCAR submission; and in connection with that capital plan, our Board approved a common stock purchase program 
authorizing the purchase of up to $2.0 billion of our common stock from July 1, 2019 through June 30, 2020 (the 
2019 Program). We repurchased $500 million of our common stock in each of the third and fourth quarters of 2019 
and the first quarter of 2020 under the 2019 Program. On March 16, 2020, we, along with the other U.S. G-SIBs, 
suspended  common  share  repurchases  and  maintained  this  suspension  through  the  fourth  quarter  of  2020  in 
response  to  the  COVID-19  pandemic.  This  suspension  was  consistent  with  limitations  imposed  by  the  Federal 
Reserve beginning in the second quarter of 2020. As a result, we had no repurchases of our common stock in the 
second,  third  or  fourth  quarters  of  2020.  In  December  2020,  the  Federal  Reserve  issued  results  of  2020 
resubmission  stress  tests  and  authorized  us  to  continue  to  pay  common  stock  dividends  at  current  levels  and  to 
resume repurchasing common shares in the first quarter of 2021. In January 2021, our Board authorized a common 
share repurchase program for the purchase of up to $475 million of our common stock through March 31, 2021.

In  June  2018,  the  Federal  Reserve  issued  a  conditional  non-objection  to  our  2018  capital  plan;  and  in 
connection with that capital plan, our Board approved a common stock purchase program authorizing the purchase 
of up to $1.2 billion of our common stock through June 30, 2019 (the 2018 Program), under which we repurchased 
$300 million of our common stock in each of the first and second quarters of 2019.  

The table below presents the activity under our common stock purchase program for the period indicated:

TABLE 48: SHARES REPURCHASED

2019 Program

6.5  $ 

77.35  $ 

500 

Year Ended December 31, 2020

Shares Acquired 
(In millions)

Average Cost per Share

Total Acquired 
(In millions)

 State Street Corporation | 122

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The table below presents the dividends declared 

on common stock for the periods indicated:

TABLE 49: COMMON STOCK DIVIDENDS

Years Ended December 31,

2020

2019

Dividends 
Declared 
per Share

Total
(In 
millions)

Dividends 
Declared 
per Share

Total
(In 
millions)

We  revalue  the  securities  on  loan  and  the  collateral 
daily to determine if additional collateral is necessary 
or if excess collateral is required to be returned to the 
borrower.  We  held,  as  agent,  cash  and  securities 
totaling  $463.27  billion  and  $385.43  billion  as 
collateral  for  indemnified  securities  on  loan  as  of 
December  31,  2020  and  December  31,  2019, 
respectively.

Common 
Stock

$ 

1.98  $ 

2.08  $ 

728 
734  $ 
Federal  and  state  banking  regulations  place 
certain  restrictions  on  dividends  paid  by  subsidiary 
banks  to  the  parent  holding  company.  In  addition, 
banking regulators have the authority to prohibit bank 
holding  companies 
from  paying  dividends.  For 
information  concerning  limitations  on  dividends  from 
our  subsidiary  banks,  refer  to  "Related  Stockholder 
Matters" 
for 
Registrant’s  Common  Equity,  Related  Stockholder 
Matters  and  Issuer  Purchases  of  Equity  Securities, 
and 
financial 
statements in this Form 10-K. Our common stock and 
preferred  stock  dividends,  including  the  declaration, 
to 
timing  and  amount 
consideration  and  approval  by  the  Board  at  the 
relevant times.

thereof,  are  subject 

Item  5,  Market 

the  consolidated 

included  under 

to  Note  15 

to 

trading  programs.  The 

Stock  purchases  may  be  made  using  various 
including  open  market 
types  of  mechanisms, 
purchases,  accelerated  share 
repurchases  or 
transactions off market and may be made under Rule 
10b5-1 
timing  of  stock 
purchases,  types  of  transactions  and  number  of 
shares  purchased  will  depend  on  several  factors, 
including, market conditions and our capital positions, 
financial  performance  and  investment  opportunities. 
The common stock purchase program does not have 
specific  price  targets  and  may  be  suspended  at  any 
time.

OFF-BALANCE SHEET ARRANGEMENTS

necessitates 

the  substantial  volume  of 

On  behalf  of  clients  enrolled  in  our  securities 
lending program, we lend securities to banks, broker/
dealers and other institutions. In most circumstances, 
we  indemnify  our  clients  for  the  fair  market  value  of 
those  securities  against  a  failure  of  the  borrower  to 
return such securities. Though these transactions are 
collateralized, 
these 
activities 
credit-based 
underwriting  and  monitoring  processes.  The 
aggregate  amount  of  indemnified  securities  on  loan 
totaled  $440.88  billion  and  $367.90  billion  as  of 
December  31,  2020  and  December  31,  2019, 
respectively.  We  require  the  borrower  to  provide 
collateral in an amount in excess of 100% of the fair 
market value of the securities borrowed. We hold the 
collateral received in connection with these securities 
lending  services  as  agent,  and  the  collateral  is  not 
recorded  in  our  consolidated  statement  of  condition. 

detailed 

indemnified 

invested.  We  require 

the  principal 
the 
to 

The  cash  collateral  held  by  us  as  agent  is 
invested on behalf of our clients. In certain cases, the 
cash  collateral  is  invested  in  third-party  repurchase 
agreements, for which we indemnify the client against 
the 
loss  of 
counterparty 
repurchase 
agreement  to  provide  collateral  in  an  amount  in 
excess  of  100%  of  the  amount  of  the  repurchase 
agreement.  In  our  role  as  agent,  the  indemnified 
repurchase  agreements  and  the  related  collateral 
held  by  us  are  not  recorded  in  our  consolidated 
statement  of  condition.  Of  the  collateral  of  $463.27 
billion  and  $385.43  billion,  referenced  above,  $54.43 
billion and $45.66 billion was invested in indemnified 
repurchase  agreements  as  of  December  31,  2020 
and  December  31,  2019,  respectively.  We  or  our 
agents  held  $58.09  billion  and  $48.89  billion  as 
collateral  for  indemnified  investments  in  repurchase 
agreements  as  of  December  31,  2020  and 
December 31, 2019, respectively.

Additional 

information  about  our  securities 
finance  activities  and  other  off-balance  sheet 
arrangements  is  provided  in  Notes  10,  12  and  14  to 
the consolidated financial statements in this Form 10-
K.

SIGNIFICANT ACCOUNTING ESTIMATES

Our  consolidated 

financial  statements  are 
prepared in conformity with U.S. GAAP, and we apply 
accounting  policies  that  affect  the  determination  of 
amounts 
financial 
statements.  Additional  information  on  our  significant 
accounting policies, including references to applicable 
footnotes,  is  provided  in  Note  1  to  the  consolidated 
financial statements in this Form 10-K. 

the  consolidated 

reported 

in 

Certain  of  our  accounting  policies,  by  their 
nature,  require  management  to  make  judgments, 
involving  significant  estimates  and  assumptions, 
about  the  effects  of  matters  that  are  inherently 
uncertain.  These  estimates  and  assumptions  are 
based  on  information  available  as  of  the  date  of  the 
consolidated  financial  statements,  and  changes  in 
this  information  over  time  could  materially  affect  the 
amounts  of  assets,  liabilities,  equity,  revenue  and 
expenses 
in  subsequent  consolidated 
reported 
financial statements. 

Based  on  the  sensitivity  of  reported  financial 
statement  amounts  to  the  underlying  estimates  and 

 State Street Corporation | 123

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

credit 

recurring 
for 

those  associated  with 
allowance 

assumptions, the more significant accounting policies 
applied  by  us  have  been  identified  by  management 
fair  value 
as 
measurements, 
losses, 
impairment  of  goodwill  and  other  intangible  assets, 
and contingencies. These accounting policies require 
the  most  subjective  or  complex  judgments,  and 
underlying estimates and assumptions could be most 
subject  to  revision  as  new  information  becomes 
judgments, 
available.  An  understanding  of 
these 
estimates  and  assumptions  underlying 
accounting policies is essential in order to understand 
our  reported  consolidated  results  of  operations  and 
financial condition. 

the 

significant 

The  following  is  a  discussion  of  the  above-
estimates. 
mentioned 
Management  has  discussed 
these  significant 
accounting estimates with the E&A Committee of the 
Board. 

accounting 

Fair Value Measurements 

We  carry  certain  of  our  financial  assets  and 
liabilities  at  fair  value  in  our  consolidated  financial 
statements  on  a  recurring  basis,  including  trading 
account  assets  and  liabilities,  AFS  debt  securities, 
certain  equity  securities  and  various 
types  of 
derivative financial instruments. 

liabilities  are 

Changes  in  the  fair  value  of  these  financial 
assets  and 
recorded  either  as 
components of our consolidated statement of income 
or  as  components  of  other  comprehensive  income 
in  our  consolidated 
within  shareholders'  equity 
statement  of  condition.  In  addition  to  those  financial 
assets and liabilities that we carry at fair value in our 
consolidated  financial  statements  on  a  recurring 
basis,  we  estimate  the  fair  values  of  other  financial 
assets and liabilities that we carry at amortized cost in 
our  consolidated  statement  of  condition,  and  we 
disclose these fair value estimates in the notes to our 
consolidated  financial  statements.  We  estimate  the 
fair  values  of  these  financial  assets  and  liabilities 
using  the  definition  of  fair  value  described  below. 
Additional  information  with  respect  to  the  assets  and 
liabilities  carried  by  us  at  fair  value  on  a  recurring 
basis  is  provided  in  Note  2  to  the  consolidated 
financial statements in this Form 10-K. 

liability 

for  an  asset  or 

U.S.  GAAP  defines  fair  value  as  the  price  that 
would be received to sell an asset or paid to transfer 
a  liability  in  the  principal  or  most  advantageous 
in  an  orderly 
market 
transaction  between  market  participants  on 
the 
measurement  date.  When  we  measure  fair  value  for 
our  financial  assets  and  liabilities,  we  consider  the 
principal  or  the  most  advantageous  market  in  which 
we would transact; we also consider assumptions that 
market participants would use when pricing the asset 
or  liability.  When  possible,  we  look  to  active  and 

in  active  markets,  we 

observable  markets  to  measure  the  fair  value  of 
identical,  or  similar,  financial  assets  and  liabilities. 
When  identical  financial  assets  and  liabilities  are  not 
traded 
to  market-
observable  data  for  similar  assets  and  liabilities.  In 
some  instances,  certain  assets  and  liabilities  are  not 
actively traded in observable markets; as a result, we 
use  alternate  valuation  techniques  to  measure  their 
fair value. 

look 

We categorize the financial assets and liabilities 
that  we  carry  at  fair  value  in  our  consolidated 
statement of condition on a recurring basis based on 
U.S.  GAAP's  prescribed 
three-level  valuation 
hierarchy.  The  hierarchy  gives  the  highest  priority  to 
quoted prices in active markets for identical assets or 
liabilities  (level  1)  and  the  lowest  priority  to  valuation 
methods  using  significant  unobservable  inputs  (level 
3). 

With  respect 

instruments,  we 
to  derivative 
evaluate the fair value impact of the credit risk of our 
counterparties.  We  consider  such  factors  as  the 
market-based  probability  of  default  by  our 
counterparties,  and  our  current  and  expected 
remaining 
future  net  exposures  by 
potential 
maturities, 
appropriate 
determining 
measurements of fair value. 

the 

in 

Allowance for Credit Losses

In  January  2020,  we  adopted  ASC  326,  which 
replaces  the  incurred  loss  methodology  with  an 
expected 
loss  methodology.  We  maintain  an 
allowance for credit losses to support our on-balance 
sheet credit exposures, including financial assets held 
at amortized cost. We also maintain an allowance for 
unfunded  commitments  and 
to 
support  our  off-balance  credit  exposure.  The  two 
components  together  represent  the  allowance  for 
credit losses.

letters  of  credit 

Determining 

the  appropriateness  of 

the 
allowance  is  complex  and  requires  judgment  by 
management  about  the  effect  of  matters  that  are 
inherently  uncertain.  In  future  periods,  factors  and 
forecasts  then  prevailing  may  result  in  significant 
changes  in  the  allowance  for  credit  losses  in  those 
future  periods.  We  estimate  credit  losses  over  the 
contractual life of the financial asset while factoring in 
prepayment  activity  where  supported  by  data  over  a 
three  year  reasonable  and  supportable 
forecast 
period.  We  utilize  a  baseline,  upside  and  downside 
scenario  which  are  applied  based  on  a  probability 
weighting,  in  order  to  better  reflect  management’s 
expectation  of  expected  credit  losses  given  existing 
market  conditions  and  the  changes  in  the  economic 
environment.  The  multiple  scenarios  are  based  on  a 
three  year  horizon  (or  less  depending  on  contractual 
maturity)  and  then  revert  linearly  over  a  two  year 
period to a ten-year historical average thereafter. The 
term  excludes  expected  extensions, 
contractual 

 State Street Corporation | 124

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

renewals and modifications, but includes prepayment 
assumptions where applicable.

Additional  information  about  our  allowance  for 
credit losses is provided in Note 4 to the consolidated 
financial statements in this Form 10-K.

Goodwill and Other Intangible Assets 

assets, 

primarily 

intangible 

Goodwill represents the excess of the cost of an 
acquisition over the fair value of the net tangible and 
other  intangible  assets  acquired  at  the  acquisition 
date.  Other  intangible  assets  represent  purchased 
client 
long-lived 
relationships,  core  deposit  intangible  assets  and 
technology  that  can  be  distinguished  from  goodwill 
because  of  contractual  rights  or  because  the  asset 
can be exchanged on its own or in combination with a 
related  contract,  asset  or  liability.  Other  intangible 
assets are initially measured  at their acquisition date 
fair  value, 
the  determination  of  which  requires 
management  judgment.  Goodwill  is  not  amortized, 
while other intangible assets are amortized over their 
estimated useful lives.

a 

by 

factors 

regulator; 

that  may 

impairment 

Management  reviews  goodwill  for  impairment 
annually or more frequently if circumstances arise or 
events  occur  that  indicate  an  impairment  of  the 
carrying  amount  may  exist.  We  begin  our  review  by 
first  assessing  qualitative 
to  determine 
whether it is more likely than not that the fair value of 
a  reporting  unit  is  less  than  its  carrying  amount. 
Events 
include: 
indicate 
significant  or  adverse  changes  in  the  business, 
economic  or  political  climate;  an  adverse  action  or 
assessment 
unanticipated 
competition;  and  a  more-likely-than-not  expectation 
that we will sell or otherwise dispose of a business to 
which the goodwill or other intangible assets relate. If 
we  conclude  from  the  qualitative  assessment  of 
goodwill impairment that it is more likely than not that 
a reporting unit’s fair value is greater than its carrying 
amount, quantitative tests are not required. However, 
if  we  determine  it  is  more  likely  than  not  that  a 
reporting  unit’s  fair  value  is  less  than  its  carrying 
amount, then we complete a quantitative assessment 
to determine if there is goodwill impairment. We may 
elect  to  bypass  the  qualitative  assessment  and 
complete  a  quantitative  assessment  in  any  given 
year.

In  2020,  we  assessed  goodwill  for  impairment 
using  a  qualitative  assessment.  Based  on  our 
evaluation  of  the  qualitative  factors  noted  above,  we 
determined  that  it  was  more  likely  than  not  that  the 
fair  value  of  each  of  the  reporting  units  exceeded  its 
respective  carrying  amount.  We  determined  there 
was no goodwill impairment in 2020.

Other  intangible  assets  are  supported  by  the 
future cash flows that are directly associated with and 
expected  to  arise  as  a  direct  result  of  the  use  of  the 
intangible  asset,  less  any  costs  associated  with  the 

impairment 

intangible  asset’s  eventual  disposition.  We  evaluate 
other  intangible  assets  for  impairment  at  the  lowest 
level  for  which  there  are  identifiable  cash  flows  that 
are  largely  independent  of  the  cash  flows  from  other 
groups  of  assets  using  the  following  process.    First, 
we  routinely  assess  whether  impairment  indicators 
indicators  are 
are  present.  When 
identified  as  being  present,  we  compare 
the 
estimated  future  net  undiscounted  cash  flows  of  the 
intangible  asset  with  its  carrying  value.    If  the  future 
net  undiscounted  cash  flows  are  greater  than  the 
carrying value, then there is no impairment, but if the 
intangible  asset's  net  undiscounted  cash  flows  are 
less  than  its  carrying  value,  we  are  required  to 
calculate impairment. An impairment is recognized by 
writing the intangible asset down to its fair value.  We 
evaluate intangible assets for indicators of impairment 
on  a  quarterly  basis.  There  were  no  impairments 
taken on other intangible assets in 2020.

Additional  information  about  goodwill  and  other 
intangible  assets,  including  information  by  line  of 
business,  is  provided  in  Note  5  to  the  consolidated 
financial statements in this Form 10-K. 

Contingencies

Information  on  significant  estimates  and 
judgments related with establishing litigation reserves 
is  discussed  in  Note  13  of  the  consolidated  financial 
statements in this Form 10-K.

RECENT ACCOUNTING DEVELOPMENTS

Information  with  respect  to  recent  accounting 
the 

developments 
consolidated financial statements in this Form 10-K. 

is  provided 

in  Note  1 

to 

ITEM  7A.  QUANTITATIVE  AND  QUALITATIVE 
DISCLOSURES ABOUT MARKET RISK

The  information  provided  under  “Market  Risk 
Management” 
in  our 
Management's  Discussion  and Analysis  in  this  Form 
10-K, is incorporated by reference herein. 

"Financial  Condition" 

in 

ITEM 
SUPPLEMENTARY DATA

8. 

FINANCIAL  STATEMENTS  AND 

Additional  information  about  restrictions  on  the 
transfer of funds from State Street Bank to the Parent 
Company  is  provided  under  "Related  Stockholder 
Matters"  in  Market  for  Registrant’s  Common  Equity, 
Related Stockholder Matters and Issuer Purchases of 
Equity  Securities,  and  under  "Capital"  in  “Financial 
Condition”  in  our  Management’s  Discussion  and 
Analysis in this Form 10-K.

 State Street Corporation | 125

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of State Street Corporation

Opinion on the Financial Statements

We  have  audited  the  accompanying  consolidated  statements  of  condition  of  State  Street  Corporation  (the 
“Corporation”) as of December 31, 2020 and 2019, the related consolidated statements of income, comprehensive 
income, changes in shareholders’ equity, and cash flows for each of the three years in the period ended December 
31, 2020, and the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, 
the consolidated financial statements present fairly, in all material respects, the financial position of the Corporation 
at December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in 
the period ended December 31, 2020, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (“PCAOB”), the Corporation's internal control over financial reporting as of December 31, 2020, based on 
criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations 
of the Treadway Commission (2013 framework) and our report dated February 19, 2021 expressed an unqualified 
opinion thereon.

Basis for Opinion

These consolidated financial statements are the responsibility of the Corporation's management. Our responsibility 
is to express an opinion on the Corporation’s consolidated financial statements based on our audits. We are a public 
accounting firm registered with the PCAOB and are required to be independent with respect to the Corporation in 
accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and 
Exchange Commission and the PCAOB.

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB. Those  standards  require  that  we  plan 
and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free 
of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the 
risks  of  material  misstatement  of  the  consolidated  financial  statements,  whether  due  to  error  or  fraud,  and 
performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence 
regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating 
the  accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the  overall 
presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our 
opinion.

 State Street Corporation | 126

Critical Audit Matter

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to 
accounts  or  disclosures  that  are  material  to  the  financial  statements  and  (2)  involved  our  especially  challenging, 
subjective,  or  complex  judgments.  The  communication  of  the  critical  audit  matter  does  not  alter  in  any  way  our 
opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical 
audit  matter  below,  providing  a  separate  opinion  on  the  critical  audit  matter  or  on  the  account  or  disclosures  to 
which it relates.

Description of the 
Matter

How We Addressed 
the Matter in Our 
Audit

Servicing Fee Revenue

Revenue  recognized  by  the  Corporation  as  servicing  fees  was  $5.2  billion  for  the  year 
ended December 31, 2020. As disclosed in Notes 24 and 25 of the consolidated financial 
statements, servicing fee revenue involves revenue streams from various products which 
include  custody,  product  accounting,  daily  pricing  and  administration,  master  trust  and 
master custody, depotbank services (a fund oversight role created by non-US regulation), 
record-keeping,  cash  management,  investment  manager  and  alternative  investment 
manager  operations  outsourcing.  The  Corporation’s  servicing  fee  revenue  involves  a 
significant volume of contracts and transactions and is sourced from multiple systems and 
processes across different business teams and geographies.

Auditing servicing fee revenue was complex and involved significant audit effort due to the 
non-standard nature of the Corporation’s contracts, the volume of contracts, the impact of 
contract renegotiations on accrued servicing fees, and the number of different processes 
used to recognize revenue.

We identified and obtained an understanding of the processes used by the Corporation to 
recognize  revenue  transactions.  We  evaluated  the  design  and  tested  the  operating 
effectiveness  of  controls  over  the  Corporation’s  processes  for  recognizing  servicing  fee 
revenue,  including,  among  others,  controls  over  the  review  of  client  contracts,  the 
calculations of the key drivers of revenue (e.g., assets under custody) and the flow of this 
information from the business teams negotiating contract amendments to the department 
accruing revenue. 

Among  other  procedures,  to  test  servicing  fee  revenue,  we  selected  a  sample  of  client 
contracts and analyzed the contracts to determine whether terms that may have an impact 
on  revenue  recognition,  including  performance  obligations  and  specified  fees,  were 
identified and properly considered in the evaluation of the accounting for the contracts. In 
addition, we reperformed the calculation of revenue for a sample of revenue transactions. 
We  also  agreed  the  amounts  recognized  to  source  documents  and  tested  the 
mathematical  accuracy  of  the  recorded  revenue.  We  inquired  of  the  business  teams 
involved  in  contract  negotiations  for  a  selection  of  clients  to  assess  the  state  of  those 
negotiations and any effect on accrued servicing fees. We obtained third party confirmation 
of the client balance due for a sample of servicing fees receivable.

/s/ Ernst & Young LLP

We have served as the Corporation's auditor since 1972.

Boston, Massachusetts
February 19, 2021

 State Street Corporation | 127

STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF INCOME

(Dollars in millions, except per share amounts)

2020

2019

2018

Years Ended December 31,

Fee revenue:

Servicing fees

Management fees

Foreign exchange trading services 

Securities finance

Software and processing fees

Total fee revenue

Net interest income:

Interest income

Interest expense

Net interest income

Other income:

Gains (losses) from sales of available-for-sale securities, net

Other income

Total other income

Total revenue

Provision for credit losses

Expenses:

Compensation and employee benefits

Information systems and communications

Transaction processing services

Occupancy

Acquisition and restructuring costs

Amortization of other intangible assets

Other

Total expenses

Income before income tax expense 

Income tax expense 

Net income

Net income available to common shareholders

Earnings per common share: 

Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

$ 

5,167  $ 

5,074  $ 

1,880 

1,363 

356 

733 

9,499 

2,575 

375 

2,200 

4 

— 

4 

11,703 

88 

4,450 

1,550 

978 

489 

50 

234 

965 

8,716 

2,899 

479 

1,824 

1,058 

471 

720 

9,147 

3,941 

1,375 

2,566 

(1)   

44 

43 

11,756 

10 

4,541 

1,465 

983 

470 

77 

236 

1,262 

9,034 

2,712 

470 

$ 

$ 

$ 

2,420  $ 

2,257  $ 

2,242  $ 

2,009  $ 

6.40  $ 

6.32 

5.43  $ 

5.38 

352,865 

357,106 

369,911 

373,666 

Cash dividends declared per common share

$ 

2.08  $ 

1.98  $ 

5,421 

1,899 

1,153 

543 

438 

9,454 

3,662 

991 

2,671 

9 

(3) 

6 

12,131 

15 

4,780 

1,324 

985 

500 

24 

226 

1,176 

9,015 

3,101 

508 

2,593 

2,404 

6.46 

6.39 

371,983 

376,476 

1.78 

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

(In millions)

Net income

Other comprehensive income (loss), net of related taxes:

Foreign currency translation, net of related taxes of ($40), $2 and ($8),  
respectively

Net unrealized gains (losses) on available-for-sale securities, net of 
reclassification adjustment and net of related taxes of $165, $212 and 
($134), respectively

Net unrealized gains (losses) on available-for-sale securities designated 
in fair value hedges, net of related taxes of $1, $6 and $9, respectively

Non-credit  impairment on held-to-maturity securities previously identified 
under ASC 320, net of related taxes of zero, $1 and $2,  respectively (1)
Net unrealized gains (losses) on cash flow hedges, net of related taxes 
of $46, $9 and ($17),  respectively

Net unrealized gains (losses) on retirement plans, net of related taxes of 
$3, ($8) and $8, respectively

Other comprehensive income (loss)

Total comprehensive income

Years Ended December 31,

2020

2019

2018

$ 

2,420  $ 

2,242  $ 

2,593 

488 

436 

3 

— 

127 

9 

1,063 

(9)   

(67) 

545 

(302) 

18 

1 

25 

(16)   

564 

24 

4 

(33) 

27 

(347) 

2,246 

$ 

3,483  $ 

2,806  $ 

(1) We adopted ASU 2016-13, Financial Instruments - Credit Losses (ASC 326) : Measurement of Credit Losses on Financial Instruments, on January 1, 2020. Non-
credit impairment on HTM securities was previously recognized under ASC 320. Please refer to Note 1 for additional information.

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF CONDITION

December 31, 2020

December 31, 2019

(Dollars in millions, except per share amounts)
Assets:
Cash and due from banks
Interest-bearing deposits with banks
Securities purchased under resale agreements
Trading account assets
Investment securities available-for-sale

Investment securities held-to-maturity purchased under money market liquidity 
facility (less allowance for credit losses of $1) (fair value of $3,304)
Investment securities held-to-maturity (less allowance for credit losses of $2) 
(fair value of $50,003  and $42,157)
Loans (less allowance for credit losses on loans of $122 and $74)

Premises and equipment (net of accumulated depreciation of $4,825  and 
$4,367)
Accrued interest and fees receivable
Goodwill
Other intangible assets
Other assets
Total assets
Liabilities:
Deposits:

Non-interest-bearing
Interest-bearing - U.S.
Interest-bearing - non-U.S.

Total deposits
Securities sold under repurchase agreements
Short term borrowings under money market liquidity facility
Other short-term borrowings
Accrued expenses and other liabilities
Long-term debt
Total liabilities
Commitments, guarantees and contingencies (Notes 12 and 13)
Shareholders’ equity:
Preferred stock, no par, 3,500,000 shares authorized:
Series C, 5,000 shares issued and outstanding
Series D, 7,500 shares issued and outstanding
Series F, 7,500 shares issued and outstanding
Series G, 5,000 shares issued and outstanding
Series H, 5,000 shares issued and outstanding

Common stock, $1 par, 750,000,000 shares authorized:

503,879,642 and 503,879,642 shares issued, and 353,156,279  and 
357,389,416  shares outstanding

Surplus
Retained earnings
Accumulated other comprehensive income (loss)
Treasury stock, at cost (150,723,363 and 146,490,226 shares)
Total shareholders’ equity
Total liabilities and shareholders' equity

$ 

3,467  $ 

$ 

$ 

116,960 
3,106 
815 
59,048 

3,299 

48,929 
27,803 

2,154 
3,105 
7,683 
1,827 
36,510 

314,706  $ 

49,439  $ 

102,331 
88,028 
239,798 
3,413 
3,302 
685 
27,503 
13,805 
288,506 

— 
742 
742 
493 
494 

504 
10,205 
23,442 
187 
(10,609)   
26,200 

$ 

314,706  $ 

3,302 
68,965 
1,487 
914 
53,815 

— 

41,782 
26,235 

2,282 
3,231 
7,556 
2,030 
34,011 
245,610 

34,031 
77,504 
70,337 
181,872 
1,102 
— 
839 
24,857 
12,509 
221,179 

491 
742 
742 
493 
494 

504 
10,132 
21,918 
(876) 
(10,209) 
24,431 
245,610 

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 130

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY

(Dollars in millions, except per 
share amounts, shares 
in thousands)

Preferred
Stock

Shares

Amount

Surplus

Common Stock

Accumulated
Other
Comprehensive
Income (Loss)

Retained
Earnings

Treasury Stock

Shares

Amount

Total

Balance at December 31, 2017

$  3,196 

  503,880  $ 

504  $  9,799  $  18,809  $ 

(1,009) 

136,230  $  (9,029)  $  22,270 

Net income
Other comprehensive income 
(loss)

Preferred stock issued

Common stock issued

Cash dividends declared:

  Common stock -  $1.78 per 
share

  Preferred stock

Common stock acquired

Common stock awards exercised

Other

494 

2,593 

(347) 

2,593 

(347) 

494 

586 

(13,244) 

564 

1,150 

(665) 

(188) 

4 

44 

(368) 

3,324 

(2,389) 

12 

(350) 

101 

(1) 

(665) 

(188) 

(350) 

145 

(365) 

Balance at December 31, 2018

$  3,690 

  503,880  $ 

504  $  10,061  $  20,553  $ 

(1,356) 

123,933  $  (8,715)  $  24,737 

Reclassification of certain tax 
effects(1)

Net income
Other comprehensive income 
(loss)

Preferred stock redeemed

(728) 

Cash dividends declared:
  Common stock -  $1.98 per 
share

  Preferred stock

Common stock acquired

Common stock awards exercised

Other

(84) 

564 

84 

2,242 

(22) 

(728) 

(210) 

(1) 

95 

(24) 

— 

2,242 

564 

(750) 

(728) 

(210) 

24,884 

(1,600) 

(1,600) 

(2,295) 

(32) 

103 

3 

198 

(22) 

Balance at December 31, 2019

$  2,962 

  503,880  $ 

504  $  10,132  $  21,918  $ 

(876) 

146,490  $ (10,209)  $  24,431 

Net income

Other comprehensive income 
(loss)

Preferred stock redeemed

(491) 

Cash dividends declared:

Common stock - $2.08 per share

Preferred stock

Common stock acquired

Common stock awards exercised

Other

2,420 

(9) 

(734) 

(152) 

(1) 

72 

1 

1,063 

2,420 

1,063 

(500) 

(734) 

(152) 

(500) 

172 

6,464 

(2,233) 

(500) 

100 

2 

— 

— 

Balance at December 31, 2020

$  2,471 

  503,880  $ 

504  $  10,205  $  23,442  $ 

187 

150,723  $ (10,609)  $  26,200 

(1) Represents the reclassification from accumulated other comprehensive income into retained earnings as a result of our adoption of ASU 2018-02 - Reclassification 
of Certain Tax Effects from Accumulated Other Comprehensive Income in the first quarter of 2019.

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS 

(In millions)

Operating Activities:

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Deferred income tax (benefit)

Amortization of other intangible assets

Other non-cash adjustments for depreciation, amortization and accretion, net

Losses (gains) related to investment securities, net

Provision for credit losses

Change in trading account assets, net

Change in accrued interest and fees receivable, net

Change in collateral deposits, net

Change in unrealized losses (gains) on foreign exchange derivatives, net

Change in other assets, net

Change in accrued expenses and other liabilities, net

Other, net

Net cash provided by operating activities

Investing Activities:

Net (increase) decrease  in interest-bearing deposits with banks

Net  (increase) decrease in securities purchased under resale agreements
Proceeds from sales of available-for-sale securities

Proceeds from maturities of available-for-sale securities

Purchases of available-for-sale securities

Purchases of held-to-maturity securities under the MMLF program

Proceeds from maturities of held-to-maturity securities under the MMLF program

Proceeds from maturities of held-to-maturity securities

Purchases of held-to-maturity securities

Sale of loans

Net (increase) in loans and leases

Business acquisitions, net of cash acquired

Purchases of equity investments and other long-term assets

Purchases of premises and equipment, net

Other, net

Net cash (used in) by investing activities

Financing Activities:

Net (decrease) increase in time deposits

Net increase (decrease) in all other deposits

Net increase (decrease) in securities sold under repurchase agreements

Net (decrease) increase in other short-term borrowings

Net increase in short-term borrowings under money market liquidity facility

Proceeds from issuance of long-term debt, net of issuance costs

Payments for long-term debt and obligations under finance leases

Payments for redemption of preferred stock

Proceeds from issuance of preferred stock, net of issuance costs

Proceeds from issuance of common stock, net of issuance costs

Repurchases of common stock

Repurchases of common stock for employee tax withholding

Payments for cash dividends

Net cash provided by (used in) financing activities

Net increase

Cash and due from banks at beginning of period

Cash and due from banks at end of period

Supplemental disclosure:

Interest paid

Income taxes paid, net

Years Ended December 31,

2020

2019

2018

$ 

2,420  $ 

2,242  $ 

2,593 

(194) 

234 

1,276 

(4) 

88 

99 

127 

(2,951) 

3,652 

(1,406) 

(170) 

361 

3,532 

(47,995) 

(1,619) 
2,645 

23,644 

(37,873) 

(29,242) 

25,984 

15,179 

(13,981) 

324 

(1,939) 

— 

(1,436) 

(560) 

1,335 

(65,534) 

(33,466) 

91,391 

2,311 

(154) 

3,302 

2,489 

(1,724) 

(500) 

— 

— 

(515) 

(78) 

(889) 

62,167 

165 

3,302 

(130) 

236 

1,101 

1 

10 

(54) 

(28) 

287 

2,034 

(713) 

294 

410 

5,690 

4,075 

3,192 
5,642 

20,407 

(38,164) 

— 

— 

10,390 

(6,938) 

131 

(650) 

(54) 

(647) 

(730) 

720 

(2,626) 

(11,255) 

12,767 

20 

(2,253) 

— 

1,495 

(402) 

(750) 

— 

— 

(1,585) 

(81) 

(930) 

(2,974) 

90 

3,212 

$ 

$ 

3,467  $ 

3,302  $ 

375  $ 

403 

1,382  $ 

510 

(136) 

226 

977 

(6) 

15 

233 

26 

7,326 

(1,836) 

(22) 

394 

385 

10,175 

(5,813) 

(1,438) 
26,082 

14,645 

(31,814) 

— 

— 

6,296 

(6,539) 

278 

(2,739) 

(2,595) 

(326) 

(609) 

76 

(4,496) 

6,673 

(11,209) 

(1,760) 

1,948 

— 

995 

(1,461) 

— 

495 

1,150 

(350) 

(124) 

(828) 

(4,471) 

1,208 

2,004 

3,212 

981 

549 

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note  1.        Summary  of  Significant  Accounting 
Policies

Basis of Presentation

The  accounting  and  financial  reporting  policies 
of  State  Street  Corporation  conform  to  U.S.  GAAP. 
State  Street  Corporation,  the  Parent  Company,  is  a 
financial  holding  company  headquartered  in  Boston, 
Massachusetts. Unless otherwise indicated or unless 
the context requires otherwise, all references in these 
notes  to  consolidated  financial  statements  to  “State 
Street,”  “we,”  “us,”  “our”  or  similar  references  mean 
State  Street  Corporation  and  its  subsidiaries  on  a 
consolidated  basis,  including  our  principal  banking 
subsidiary, State Street Bank.

We have two lines of business:

cash  management; 

Investment Servicing provides a suite of related 
products  and  services  including:  custody;  product 
accounting;  daily  pricing  and  administration;  master 
trust and master custody; depotbank services (a fund 
regulation); 
oversight 
role  created  by  non-U.S. 
record-keeping; 
foreign 
exchange,  brokerage  and  other  trading  services; 
securities  finance  and  enhanced  custody  products; 
deposit and short-term investment facilities; loans and 
lease  financing;  investment  manager  and  alternative 
investment  manager 
outsourcing; 
performance,  risk  and  compliance  analytics;  and 
financial  data  management  to  support  institutional 
investors.

operations 

is  designed 

technology  offering  which 

Included  within  our  Investment  Servicing  line  of 
business is CRD, which we acquired in October 2018. 
The  Charles  River  Investment  Management  solution 
is  a 
to 
automate  and  simplify  the  institutional  investment 
from  portfolio 
process  across  asset  classes, 
management  and  risk  analytics  through  trading  and 
post-trade settlement, with integrated compliance and 
managed  data  throughout.  With  the  acquisition  of 
CRD,  we  took  the  first  step  in  building  our  front-to-
back  platform,  State  Street  Alpha.  Today  our  State 
Street 
portfolio 
management,  trading  and  execution,  advanced  data 
aggregation,  analytics  and  compliance  tools,  and 
industry  platforms  and 
integration  with  other 
providers. 

combines 

platform 

Alpha 

Investment  Management,  through  State  Street 
Global  Advisors,  provides  a  broad 
range  of 
investment  management  strategies  and  products  for 
our  clients.  Our  investment  management  strategies 
and  products  span  the  risk/reward  spectrum  for 
equity,  fixed  income  and  cash  assets,  including  core 
and enhanced indexing, multi-asset strategies, active 
quantitative  and  fundamental  active  capabilities  and 
alternative 
is 
currently  primarily  weighted  to  indexed  strategies.  In 
addition,  we  provide  a  breadth  of  services  and 
including  environmental,  social  and 
solutions, 

investment  strategies.  Our  AUM 

governance  investing,  defined  benefit  and  defined 
contribution  and  Global  Fiduciary  Solutions  (formerly 
Outsourced  Chief  Investment  Officer).  State  Street 
Global Advisors is also a provider of ETFs, including 
the  SPDR®  ETF  brand.  While  management  fees  are 
primarily  determined  by  the  values  of  AUM  and  the 
investment  strategies  employed,  management  fees 
reflect other factors as well, including the benchmarks 
specified  in  the  respective  management  agreements 
related to performance fees.

Consolidation

Our  consolidated  financial  statements  include 
the accounts of the Parent Company and its majority- 
and  wholly-owned 
controlled 
and 
subsidiaries, including State Street Bank. All material 
inter-company  transactions  and  balances  have  been 
eliminated. Certain previously reported amounts have 
been 
to  current-year 
presentation.

to  conform 

reclassified 

otherwise 

We  consolidate  subsidiaries 

in  which  we 
exercise  control. 
in  unconsolidated 
Investments 
subsidiaries,  recorded  in  other  assets,  generally  are 
accounted for under the equity method of accounting 
if we have the ability to exercise significant influence 
over  the  operations  of  the  investee.  For  investments 
accounted  for  under  the  equity  method,  our  share  of 
income or loss is recorded in software and processing 
fees 
income. 
Investments  not  meeting  the  criteria  for  equity-
method treatment are measured at fair value through 
earnings, except for investments where a fair market 
value is not readily available, which are accounted for 
under the cost method of accounting.

in  our  consolidated  statement  of 

Use of Estimates

The  preparation  of  consolidated 

financial 
statements  in  conformity  with  U.S.  GAAP  requires 
management  to  make  estimates  and  assumptions  in 
the application of certain of our significant accounting 
the  reported 
policies 
amounts  of  assets,  liabilities,  equity,  revenue  and 
expenses.  As  a  result  of  unanticipated  events  or 
circumstances,  actual  results  could  differ  from  those 
estimates.

that  may  materially  affect 

Foreign Currency Translation

The  assets  and  liabilities  of  our  operations  with 
functional  currencies  other  than  the  U.S.  dollar  are 
translated at month-end exchange rates, and revenue 
and  expenses  are 
that 
approximate average monthly exchange rates. Gains 
or  losses  from  the  translation  of  the  net  assets  of 
subsidiaries  with  functional  currencies  other  than  the 
U.S.  dollar,  net  of  related  taxes,  are  recorded  in 
AOCI, a component of shareholders’ equity.

translated  at 

rates 

 State Street Corporation | 133

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Cash and Cash Equivalents

For  purposes  of  the  consolidated  statement  of 
cash flows, cash and cash equivalents are defined as 
cash and due from banks.

Interest-Bearing Deposits with Banks

Interest-bearing  deposits  with  banks  generally 
consist  of  highly 
investments 
liquid,  short-term 
maintained  at  the  Federal  Reserve  Bank  and  other 
non-U.S.  central  banks  with  original  maturities  at  the 
time of purchase of one month or less.

Securities  Purchased  Under  Resale  Agreements 
and 
Sold  Under  Repurchase 
Agreements

Securities 

financing 

Securities  purchased  under  resale  agreements 
and  sold  under  repurchase  agreements  are  treated 
as  collateralized 
transactions,  and  are 
recorded in our consolidated statement of condition at 
the  securities  will  be 
the  amounts  at  which 
subsequently  resold  or  repurchased,  plus  accrued 
interest. Our policy is to take possession or control of 
securities  underlying 
resale  agreements  either 
directly  or  through  agent  banks,  allowing  borrowers 
the  right  of  collateral  substitution  and/or  short-notice 
termination.  We  revalue  these  securities  daily  to 
determine if additional collateral is necessary from the 
borrower  to  protect  us  against  credit  exposure.  We 
can  use  these  securities  as  collateral  for  repurchase 
agreements.

securities 

repurchase 
under 
sold 
For 
agreements 
investment 
collateralized  by  our 
securities  portfolio,  the  dollar  value  of  the  securities 
remains  in  investment  securities  in  our  consolidated 
statement  of  condition.  Where  a  master  netting 
agreement  exists  or  both  parties  are  members  of  a 
common clearing organization, resale and repurchase 
agreements  with  the  same  counterparty  or  clearing 
house and maturity date are recorded on a net basis.

Fee and Net Interest Income

The  majority  of  fees  from  investment  servicing, 
investment  management,  securities  finance,  trading 
services and certain types of software and processing 
fees  are  recorded  in  our  consolidated  statement  of 
income  based  on  the  consideration  specified  in 
contracts  with  our  customers,  and  excludes  taxes 
collected  from  customers  subsequently  remitted  to 
governmental  authorities.  We  recognize  revenue  as 
the  services  are  performed  or  at  a  point  in  time 
depending  on  the  nature  of  the  services  provided. 
Payments  made  to  third  party  service  providers  are 
generally  recognized  on  a  gross  basis  when  we 
control  those  services  and  are  deemed  to  be  the 
principal.  Additional  information  about  revenue  from 
contracts with customers is provided in Note 25.

Interest  income  on  interest-earning  assets  and 
interest  expense  on  interest-bearing  liabilities  are 

recorded in our consolidated statement of income as 
components  of  NII,  and  are  generally  based  on  the 
effective yield of the related financial asset or liability.

Other Significant Policies

The following table identifies our other significant 
accounting  policies  and  the  note  and  page  where  a 
detailed description of each policy can be found:

Fair Value

Investment Securities

Loans 

Goodwill and Other Intangible Assets

Derivative Financial Instruments

Offsetting Arrangements

Contingencies

Variable Interest Entities

Equity-Based Compensation

Income Taxes

Earnings Per Common Share

Note

Note

Note

Note

Note

Note

Note

Note

Note

Note

Note

Revenue from Contracts with Customers

Note

2

3

4

5

10

11

13

14

18

22

23

25

Page

Page

Page

Page

Page

Page

Page

Page

Page

Page

Page

Page

135

143

149

154

158

163

167

169

176

180

181

184

 State Street Corporation | 134

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Recent Accounting Developments

Relevant standards that were adopted in 2020:

the 

incurred 

including 

In  January  2020,  we  adopted  ASU  2016-13, 
Financial  Instruments  -  Credit  Losses  (ASC  326): 
Measurement  of  Credit  Losses  on  Financial 
Instruments,  which 
loss 
replaces 
methodology with an expected loss methodology that 
is  referred  to  as  CECL  methodology.  This  standard 
requires  immediate  recognition  of  expected  credit 
losses  for  certain  financial  assets  and  off-balance 
trade  and  other 
sheet  commitments, 
receivables, loans and commitments, held-to-maturity 
debt  securities,  and  other  financial  assets  held  at 
amortized cost at the reporting date, to be measured 
based  on  historical  experience,  current  conditions, 
and  reasonable  and  supportable  forecasts.  Credit 
losses  on  available-for-sale  securities  are  recorded 
as  an  allowance  against  the  amortized  cost  basis  of 
the  security,  limited  to  the  amount  by  which  the 
security’s amortized cost basis exceeds the fair value, 
and  reversal  of  impairment  losses  are  allowed  when 
the credit of the issuer improves.

ASC  326  was  adopted  using  a  modified 
retrospective  method  of  transition  for  all  financial 
assets  measured  at  amortized  cost  and  off  balance 
sheet  commitments,  which  requires  the  impact  of 
applying the standard on prior periods to be reflected 
in  opening  retained  earnings  upon  adoption.  Results 
for reporting periods beginning on or after January 1, 
2020  are  presented  under  the  CECL  methodology  in 
ASC 326, while prior period amounts are reported in 
accordance  with  previously  applicable  GAAP.  The 
impact  of 
the 
consolidated financial statements was an increase in 
the  allowance  for  credit  losses  and  a  decrease  in 
retained earnings of $3 million primarily arising from:

to  ASC  326  on 

transitioning 

• An  increase  of  $1  million  in  the  allowance  for 
credit  losses  related  to  loans  and  other  financial 
assets held at amortized cost.

• An  increase  of  $2  million  in  the  allowance  for 
sheet 
to 

off-balance 

related 

losses 

credit 
commitments.

In  January  2020,  we  adopted  the  remaining 
provisions of ASU 2018-13 - Fair Value Measurement 
(Topic  820):  Disclosure  Framework-  Changes  to  the 
Disclosure  Requirements  for  Fair  Value,  specifically 
the  provisions  of  the  standard  that  add  disclosures. 
We previously adopted the provisions of the standard 
that  eliminated  or  amended  disclosures  as  of 
December 31, 2018. There were no material impacts 
to the disclosures as a result of the adoption.

In  January  2020,  we  adopted  ASU  2017-04, 
Intangibles-Goodwill 
350): 
and  Other 
Simplifying  the  Test  for  Goodwill  Impairment.  There 
were  no  material  impacts  to  our  financial  statements 
as a result of the adoption.

(Topic 

In  January  2020,  we  adopted  ASU  2018-15, 
Intangibles-Goodwill and Other-Internal Use Software 
(Subtopic  350-40):  Customer's  Accounting 
for 
Implementation Costs Incurred in a Cloud Computing 
Arrangement. There  were no material impacts to our 
financial statements as a result of the adoption. 

ASU  2020-04,  Reference  Rate  Reform  (Topic 
848):  Facilitation  of  the  Effects  of  Reference  Rate 
Reform  on  Financial  Reporting  is  effective  as  of 
March  12,  2020.  The  guidance  provides  temporary 
optional  expedients  and  exceptions  to  the  existing 
guidance in U.S. GAAP on contract modifications and 
hedge  accounting  in  relation  to  the  transition  from 
LIBOR and other interbank offered rates to alternative 
reference rates. The guidance also allows a one-time 
election  to  sell  and/or  reclassify  to  AFS  or  trading 
HTM  debt  securities  that  reference  an  interest  rate 
affected by reference rate reform. We expect to elect 
certain of the optional expedients and are evaluating 
the  one-time  election  to  sell/transfer  HTM  securities 
impacted by reference rate reform.

We  continue  to  evaluate  accounting  standards 
that  were  recently  issued  but  not  yet  adopted  as  of 
December 31, 2020, but none are expected to have a 
material impact to our financial statements.  

Note 2.    Fair Value

Fair Value Measurements

We  carry  trading  account  assets  and  liabilities, 
AFS  debt  securities,  certain  equity  securities  and 
various  types  of  derivative  financial  instruments,  at 
fair  value  in  our  consolidated  statement  of  condition 
on  a  recurring  basis.  Changes  in  the  fair  values  of 
these  financial  assets  and  liabilities  are  recorded 
either  as  components  of  our  consolidated  statement 
of 
income  or  as  components  of  AOCI  within 
shareholders' equity in our consolidated statement of 
condition.

We  measure  fair  value  for  the  above-described 
financial  assets  and  liabilities  in  conformity  with  U.S. 
GAAP that governs the measurement of the fair value 
of financial instruments. Management believes that its 
valuation  techniques  and  underlying  assumptions 
used to measure fair value conform to the provisions 
of U.S. GAAP. We categorize the financial assets and 
liabilities  that  we  carry  at  fair  value  based  on  a 
three-level  valuation  hierarchy.  The 
prescribed 
hierarchy gives the highest priority to quoted prices in 
active  markets  for  identical  assets  or  liabilities  (level 
1) and the lowest priority to valuation methods using 
significant unobservable inputs (level 3). If the inputs 
used  to  measure  a  financial  asset  or  liability  cross 
different  levels  of  the  hierarchy,  categorization  is 
based  on  the  lowest-level  input  that  is  significant  to 
the 
fair-value  measurement.  Management's 
assessment of the significance of a particular input to 

 State Street Corporation | 135

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

the  overall  fair-value  measurement  of  a  financial 
asset  or  liability  requires  judgment,  and  considers 
factors  specific  to  that  asset  or  liability.  The  three 
levels of the valuation hierarchy are described below.

Level  1.  Financial  assets  and  liabilities  with 
values  based  on  unadjusted  quoted  prices 
for 
identical  assets  or  liabilities  in  an  active  market.  Our 
level 1 financial assets and liabilities primarily include 
positions  in  U.S.  government  securities  and  highly 
liquid  U.S.  and  non-U.S.  government  fixed-income 
securities.  Our  level  1  financial  assets  also  include 
actively traded exchange- traded equity securities.

Level  2.  Financial  assets  and  liabilities  with 
values based on quoted prices for similar assets and 
liabilities  in  active  markets,  and  inputs  that  are 
observable  for  the  asset  or  liability,  either  directly  or 
indirectly, for substantially the full term of the asset or 
liability. Level 2 inputs include the following:

▪ Quoted  prices  for  similar  assets  or 

liabilities in active markets;

▪ Quoted  prices  for  identical  or  similar 

assets or liabilities in non-active markets;

▪ Pricing  models  whose 

inputs  are 
observable  for  substantially  the  full  term  of 
the asset or liability; and

▪ Pricing    models    whose    inputs    are  
derived  principally  from,  or  corroborated  by, 
observable  market 
through 
correlation  or  other  means  for  substantially 
the full term of the asset or liability.

information 

Our 

level  2 

financial  assets  and 

liabilities 
primarily  include  non-U.S.  debt  securities  carried  in 
trading  account  assets  and  various  types  of  fixed-
income AFS investment securities, as well as various 
types of foreign exchange and interest rate derivative 
instruments.

used  in  our  trading  activities,  for  which  fair  value  is 
measured  using  discounted  cash-flow  techniques, 
with inputs consisting of observable spot and forward 
points,  as  well  as  observable  interest  rate  curves. 
With  respect  to  derivative  instruments,  we  evaluate 
the  impact  on  valuation  of  the  credit  risk  of  our 
counterparties.  We  consider  factors  such  as  the 
likelihood of default by our counterparties, our current 
and  potential  future  net  exposures  and  remaining 
maturities  in  determining  the  fair  value.  Valuation 
adjustments  associated  with  derivative  instruments 
were  not  material  to  those  instruments  for  the  years 
ended December 31, 2020 and 2019.

inputs 

Level  3.  Financial  assets  and  liabilities  with 
values  based  on  prices  or  valuation  techniques  that 
require  inputs  that  are  both  unobservable  in  the 
market and significant to the overall measurement of 
fair  value.  These 
reflect  management's 
judgment  about  the  assumptions  that  a  market 
participant would use in pricing the financial asset or 
the  best  available 
liability,  and  are  based  on 
information,  some  of  which  may  be 
internally 
developed.  The  following  provides  a  more  detailed 
discussion  of  our  financial  assets  and  liabilities  that 
we may categorize in level 3 and the related valuation 
methodology.

• The    fair    value    of    our    investment  
securities  categorized    in    level    3    is  
measured    using  information  obtained  from 
third-party  sources, 
typically  non-binding 
broker/dealer  quotes,  or  through  the  use  of 
models. 
internally-developed 
Management 
its 
methodologies  used  to  measure  fair  value 
and  has  considered  the  level  of  observable 
to 
market 
categorize the securities in level 2.

information 

insufficient 

evaluated 

pricing 

to  be 

has 

Fair  value  for  our  AFS  investment  securities 
categorized  in  level  2  is  measured  primarily  using 
information  obtained  from  independent  third  parties. 
This  third-party  information  is  subject  to  review  by 
management  as  part  of  a  validation  process,  which 
includes obtaining an understanding of the underlying 
assumptions  and  the  level  of  market  participant 
information  used  to  support  those  assumptions.  In 
addition,  management 
significant 
assumptions used by third parties to available market 
information.  Such  information  may  include  known 
trades or, to the extent that trading activity is limited, 
comparisons 
information 
pertaining to credit expectations, execution prices and 
the  timing  of  cash  flows  and,  where  information  is 
available, back- testing.

to  market 

compares 

research 

Derivative  instruments  categorized  in  level  2 
predominantly  represent  foreign  exchange  contracts 

• The 

fair  value  of  certain 

foreign 
exchange  contracts,  primarily  options, 
is 
measured  using  an  option-pricing  model. 
Because  of  a  limited  number  of  observable 
transactions,  certain  model  inputs  are  not 
observable, such as implied volatility surface, 
from  observable  market 
but  are  derived 
information.

Our  level  3  financial  assets  and  liabilities  are 
similar in structure and profile to our level 1 and level 
2  financial  instruments,  but  they  trade  in  less  liquid 
markets,  and  the  measurement  of  their  fair  value  is 
inherently less observable.

The  following  tables  present  information  with 
respect to our financial assets and liabilities carried at 
fair  value  in  our  consolidated  statement  of  condition 
on a recurring basis as of the dates indicated:

 State Street Corporation | 136

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In millions)
Assets:

Trading account assets:

U.S. government securities

Non-U.S. government securities
Other

Total trading account assets
Available-for-sale investment securities:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities
Other(2)

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

Total available-for-sale investment 
securities

Other assets:

Derivative instruments:

Foreign exchange contracts

Interest rate contracts

Total derivative instruments

Other

Total assets carried at fair value

Liabilities:

Accrued expenses and other liabilities:

Trading account liabilities:

Other

Derivative instruments:

Foreign exchange contracts

Interest rate contracts

Other derivative contracts

Total derivative instruments

Total liabilities carried at fair value

Fair Value Measurements on a Recurring Basis

As of December 31, 2020

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable
Market Inputs
(Level 2)

Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Impact of 
Netting(1)

Total Net
Carrying Value
in Consolidated
Statement of
Condition

$ 

$ 

$ 

$ 

40 

— 
17 

57 

6,575 

— 

6,575 

— 

— 
— 
— 

— 

— 

— 

— 

— 

— 

— 

— 

6,575 

— 

1 

1 

— 

$ 

—  $ 

239 
519 

758 

— 

14,305 

14,305 

314 

90 

2,952 
3,356 

1,996 

2,291 

12,539 

12,903 

29,729 

1,548 

78 

3,443 

52,459 

25,941 

— 

25,941 

525 

$ 

— 

— 
— 

— 

— 

— 

— 

— 

— 

14 
14 

— 

— 

— 

— 

— 

— 

— 

— 

14 

2  $  (20,140) 

— 

2 

— 

— 

(20,140) 

— 

6,633 

$ 

79,683  $ 

16  $  (20,140)  $ 

40 

239 
536 

815 

6,575 

14,305 

20,880 

314 

90 

2,966 
3,370 

1,996 

2,291 

12,539 

12,903 

29,729 

1,548 

78 

3,443 

59,048 

5,803 

1 

5,804 

525 

66,192 

4 

$ 

—  $ 

—  $ 

—  $ 

4 

1 

— 

— 

1 

5 

25,925 

42 

157 

26,124 

1 

— 

— 

1 

(15,558) 

— 

— 

(15,558) 

$ 

26,124  $ 

1  $  (15,558)  $ 

10,369 

42 

157 

10,568 

10,572 

(1)  Represents  counterparty  netting  against  level  2  financial  assets  and  liabilities  where  a  legally  enforceable  master  netting  agreement  exists  between  us  and  the 
counterparty.  Netting  also  reflects  asset  and  liability  reductions  of  $5.87  billion    and  $1.29  billion,  respectively,  for  cash  collateral  received  from  and  provided  to 
derivative counterparties.
(2)  As  of  December  31,  2020,  the  fair  value  of  other  non-U.S.  debt  securities  included  $9.55  billion  of  supranational  and  non-U.S.  agency  bonds,  $1.88  billion  of 
corporate bonds and $0.47 billion of covered bonds.

 State Street Corporation | 137

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value Measurements on a Recurring Basis

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable
Market Inputs
(Level 2)

As of December 31, 2019
Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Total Net
Carrying Value
in Consolidated
Statement of
Condition

Impact of 
Netting(1)

$ 

34  $ 

—  $ 

146 

21 

201 

3,487 

— 

3,487 

— 

— 

— 
— 

— 

— 

— 

— 

— 

— 

— 

— 

3,487 

— 

— 

— 

— 

173 

540 

713 

— 

17,838 

17,838 

531 

89 

— 
620 

1,980 

1,292 

12,373 

8,613 

24,258 

1,783 

104 

2,973 

47,576 

15,136 

8 

15,144 

504 

$ 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,820 
1,820 

— 

887 

— 

45 

932 

— 

— 

— 

2,752 

4  $  (10,391) 

— 

4 

— 

(4) 

(10,395) 

— 

3,688  $ 

63,937  $ 

2,756  $  (10,395)  $ 

34 

319 

561 

914 

3,487 

17,838 

21,325 

531 

89 

1,820 
2,440 

1,980 

2,179 

12,373 

8,658 

25,190 

1,783 

104 

2,973 

53,815 

4,749 

4 

4,753 

504 

59,986 

(In millions)
Assets:

Trading account assets:

U.S. government securities

Non-U.S. government securities

Other

Total trading account assets

Available-for-sale investment securities:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities
Other(2)

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

Total available-for-sale investment 
securities

Other assets:

Derivative instruments:

Foreign exchange contracts

Interest rate contracts

Total derivative instruments

Other

Total assets carried at fair value

Liabilities:

Accrued expenses and other liabilities:

Trading account liabilities:

Other

Derivative instruments:

Foreign exchange contracts

Interest rate contracts

Other derivative contracts

Total derivative instruments

$ 

$ 

5  $ 

—  $ 

—  $ 

—  $ 

5 

3 

6 

— 

9 

15,144 

43 

182 

15,369 

15,369  $ 

3 

— 

— 

3 

(8,918) 

(4) 

— 

(8,922) 

3  $ 

(8,922)  $ 

6,232 

45 

182 

6,459 

6,464 

Total liabilities carried at fair value

$ 

14  $ 

(1)  Represents  counterparty  netting  against  level  2  financial  assets  and  liabilities  where  a  legally  enforceable  master  netting  agreement  exists  between  us  and  the 
counterparty.  Netting  also  reflects  asset  and  liability  reductions  of  $2.31  billion  and  $0.84  billion,  respectively,  for  cash  collateral  received  from  and  provided  to 
derivative counterparties.
(2)  As  of  December  31,  2019,  the  fair  value  of  other  non-U.S.  debt  securities  included  $5.50  billion  of  supranational  and  non-U.S.  agency  bonds,  $1.78  billion  of 
corporate bonds and $0.68 billion of covered bonds.

 State Street Corporation | 138

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables present activity related to our level 3 financial assets during the years ended December 
31,  2020  and  2019,  respectively.  Transfers  into  and  out  of  level  3  are  reported  as  of  the  beginning  of  the  period 
presented.  During  the  years  ended  December  31,  2020  and  2019,  transfers  into  level  3  were  primarily  related  to 
collateralized  loan  obligations,  for  which  fair  value  was  measured  using  information  obtained  from  third  party 
sources,  including  non-binding  broker/dealer  quotes.  During  the  years  ended  December  31,  2020  and  2019, 
transfers  out  of  level  3  were  mainly  related  to  collateralized  loan  obligations,  certain  MBS  and  non-U.S.  debt 
securities, for which fair value was measured using prices based on observable market information.

Fair Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2020

Total Realized and
Unrealized Gains (Losses)

Fair Value            

as of
December 31,
2019

Recorded 
in 
Revenue(1)

Recorded in 
Other 
Comprehensive 
Income(1)

Purchases

Sales

Settlements

Transfers 
into 
Level 3

Transfers 
out of 
Level 3

Fair Value 
as of 
December 
31, 2020(1)

Change in 
Unrealized 
Gains 
(Losses) 
Related to 
Financial 
Instruments 
Held as of 
December 31, 
2020

(In millions)

Assets:

Available-for-sale Investment 
securities:

Asset-backed securities:

Collateralized loan 
obligations

Non-U.S. debt securities:

Asset-backed securities

Other

Total non-U.S. debt securities  

Total Available-for-sale 
investment securities

Other assets:

Derivative instruments:

Foreign exchange 
contracts

Total derivative instruments

Total assets carried at fair 
value

$ 

1,820 

$ 

— 

$ 

(10)  $ 

864 

$ 

(95)  $ 

(77)  $ 

50 

$ 

(2,538)  $ 

Total asset-backed securities

1,820 

(10) 

864 

(95) 

(77) 

50 

(2,538) 

1 

— 

1 

— 

— 

— 

(5) 

— 

(5) 

— 

— 

— 

(918) 

(47) 

(965) 

865 

(95) 

(82) 

50 

(3,503) 

14 

14 

— 

— 

— 

14 

— 

— 

— 

— 

— 

(6) 

(6) 

887 

45 

932 

2,752 

4 

4 

35 

2 

37 

27 

— 

— 

$ 

2,756 

$ 

(6)  $ 

27 

$ 

870 

$ 

(95)  $ 

(83)  $ 

50 

$ 

(3,503)  $ 

16 

$ 

5 

5 

— 

— 

(1) 

(1) 

— 

— 

— 

— 

$ 

2 

2 

(3) 

(3) 

(3) 

(1) Total realized and unrealized gains (losses) on AFS investment securities are included within gains (losses) related to investment securities, net. Total realized and unrealized 
gains (losses) on derivative instruments are included within foreign exchange trading services.

 State Street Corporation | 139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2019

Total Realized and
Unrealized Gains (Losses)

Fair Value 
as of 
December 31, 
2018

Recorded
in
Revenue(1)

Recorded
in Other
Comprehensive
Income(1)

Purchases

Sales

Settlements

Transfers
into
Level 3

Transfers
out of
Level 3

Fair Value 
as of 
December 
31, 2019(1)

(In millions)

Assets:

Available-for-sale Investment 
securities:

Change in 
Unrealized 
Gains 
(Losses) 
Related to 
Financial 
Instruments 
Held as of 
December 31, 
2019

Mortgage-backed securities

$ 

— 

$ 

— 

$ 

— 

$ 

123 

$  — 

$ 

— 

$ 

— 

$ 

(123)  $ 

— 

Asset-backed securities:

Collateralized loan 
obligations

Other

Total asset-backed securities

Non-U.S. debt securities:

Asset-backed securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage 
obligations

Total Available-for-sale 
investment securities

Other assets:

Derivative instruments:

Foreign exchange contracts

Total derivative instruments

Total assets carried at fair 
value

593 

— 

593 

631 

58 

689 

— 

2 

1,284 

1 

— 

1 

— 

— 

— 

— 

— 

1 

— 

— 

— 

(9) 

(1) 

(10) 

— 

— 

1,065 

— 

1,065 

340 

— 

340 

— 

— 

(10) 

1,528 

4 

4 

(15) 

(15) 

— 

— 

16 

16 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(342) 

— 

(342) 

(36) 

— 

(36) 

— 

(2) 

503 

— 

503 

— 

— 

— 

— 

— 

— 

— 

— 

(39) 

(12) 

(51) 

— 

— 

1,820 

— 

1,820 

887 

45 

932 

— 

— 

(380) 

503 

(174) 

2,752 

(1) 

(1) 

— 

— 

— 

— 

$ 

4 

4 

$ 

1,288 

$ 

(14)  $ 

(10)  $ 

1,544 

$  — 

$ 

(381)  $ 

503 

$ 

(174)  $ 

2,756 

$ 

(11) 

(11) 

(11) 

(1) Total realized and unrealized gains (losses) on AFS investment securities are included within gains (losses) related to investment securities, net. Total realized and unrealized 
gains (losses) on derivative instruments are included within foreign exchange trading services.

The following table presents quantitative information, as of the dates indicated, about the valuation techniques 
and significant unobservable inputs used in the valuation of our level 3 financial assets and liabilities measured at 
fair value on a recurring basis for which we use internally-developed pricing models. The significant unobservable 
inputs for our level 3 financial assets and liabilities whose fair value is measured using pricing information from non-
binding  broker/dealer  quotes  are  not  included  in  the  table,  as  the  specific  inputs  applied  are  not  provided  by  the 
broker/dealer.

(Dollars in millions)

Significant unobservable inputs readily available 
to State Street:

Assets:

Derivative Instruments, foreign exchange contracts

Total

Liabilities:

Derivative instruments, foreign exchange contracts

Total

Quantitative Information about Level 3 Fair Value Measurements

Fair Value

Range

Weighted-Average

As of 
December 
31, 2020

As of 
December 
31, 2019

Valuation 
Technique

Significant 
Unobservable 
Input(1)

As of December 
31, 2020

As of 
December 
31, 2020

As of 
December 
31, 2019

$ 

$ 

$ 

$ 

2  $ 

2  $ 

1  $ 

1  $ 

4  Option model

Volatility

 5.7 % -

10.3%

 7.9 %

 8.2 %

4 

3  Option model

Volatility

 6.6 % -

10.3%

 7.7 %

 7.0 %

3 

(1) Significant changes in these unobservable inputs may result in significant changes in fair value measurement of the derivative instrument.

 State Street Corporation | 140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Financial Instruments Not Carried at Fair Value

Estimates  of  fair  value  for  financial  instruments  not  carried  at  fair  value  in  our  consolidated  statement  of 
condition  are  generally  subjective  in  nature,  and  are  determined  as  of  a  specific  point  in  time  based  on  the 
characteristics of the financial instruments and relevant market information. Disclosure of fair value estimates is not 
required  by  U.S.  GAAP  for  certain  items,  such  as  lease  financing,  equity-  method  investments,  obligations  for 
pension and other post-retirement plans, premises and equipment, other intangible assets and income-tax assets 
and liabilities. Accordingly, aggregate fair-value estimates presented do not purport  to  represent,  and  should  not  
be  considered  representative  of,  our  underlying  “market”  or  franchise  value.  In  addition,  because  of  potential 
differences in methodologies and assumptions used to estimate fair values, our estimates of fair value should not be 
compared to those of other financial institutions.

We use the following methods to estimate the fair values of our financial instruments:

•

For financial instruments that have quoted market prices, those quoted prices are used to 

estimate fair value;

•

For  financial  instruments  that  have  no  defined  maturity,  have  a  remaining  maturity  of  180 
days or less, or reprice frequently to a market rate, we assume that the fair value of these instruments 
approximates their reported value, after taking into consideration any applicable credit risk; and

•

For  financial  instruments  for  which  no  quoted  market  prices  are  available,  fair  value  is 
estimated  using  information  obtained  from  independent  third  parties,  or  by  discounting  the  expected 
cash flows using an estimated current market interest rate for the financial instrument.

The generally short duration of certain of our assets and liabilities results in a significant number of financial 
instruments for which fair value equals or closely approximates the amount recorded in our consolidated statement 
of  condition.  These  financial  instruments  are  reported  in  the  following  captions  in  our  consolidated  statement  of 
condition:  cash  and  due  from  banks;  interest-bearing  deposits  with  banks;  securities  purchased  under  resale 
agreements;  accrued  interest  and  fees  receivable;  deposits;  securities  sold  under  repurchase  agreements;  and 
other short-term borrowings.

In addition, due to the relatively short duration of certain of our loans, we consider fair value for these loans to 
approximate their reported value. The fair value of other types of loans, such as leveraged loans, commercial real 
estate loans, purchased receivables and municipal loans is estimated using information obtained from independent 
third parties or by discounting expected future cash flows using current rates at which similar loans would be made 
to borrowers with similar credit ratings for the same remaining maturities. Commitments to lend have no reported 
value because their terms are at prevailing market rates.

 State Street Corporation | 141

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  following  tables  present  the  reported  amounts  and  estimated  fair  values  of  the  financial  assets  and 
liabilities  not  carried  at  fair  value,  as  they  would  be  categorized  within  the  fair  value  hierarchy,  as  of  the  dates 
indicated:

Reported 
Amount 

Estimated Fair 
Value

Quoted Market 
Prices in Active 
Markets (Level 1)

Pricing Methods with 
Significant 
Observable Market 
Inputs (Level 2) 

Pricing Methods with 
Significant 
Unobservable Market 
Inputs (Level 3)

Fair Value Hierarchy

(In millions)

December 31, 2020

Financial Assets:

Cash and due from banks

$ 

3,467  $ 

3,467  $ 

3,467  $ 

—  $ 

Interest-bearing deposits with banks

Securities purchased under resale agreements

HTM securities purchased under the MMLF
program

Investment securities held-to-maturity

Net loans

Other(1)

Financial Liabilities:

Deposits:

   Non-interest-bearing

   Interest-bearing - U.S.

   Interest-bearing - non-U.S.

Securities sold under repurchase agreements

Short-term borrowings under the MMLF
program

Other short-term borrowings

Long-term debt

Other(1)

116,960 

3,106 

3,299 

48,929 

27,803 

4,753 

116,960 

3,106 

3,304 

50,003 

27,884 

4,753 

— 

— 

— 

6,115 

— 

— 

116,960 

3,106 

3,304 

43,888 

25,668 

4,753 

$ 

49,439  $ 

49,439  $ 

—  $ 

49,439  $ 

102,331 

102,331 

88,028 

3,413 

3,302 

685 

13,805 

4,753 

88,028 

3,413 

3,302 

685 

14,162 

4,753 

— 

— 

— 

— 

— 

— 

— 

102,331 

88,028 

3,413 

3,302 

685 

14,049 

4,753 

— 

— 

— 

— 

— 

2,216 

— 

— 

— 

— 

— 

— 

— 

113 

— 

(1) Represents a portion of underlying client assets related to our enhanced custody business, which clients have allowed us to transfer and re-pledge.

Reported 
Amount 

Estimated Fair 
Value

Quoted Market 
Prices in Active 
Markets (Level 1)

Pricing Methods with 
Significant 
Observable Market 
Inputs (Level 2) 

Pricing Methods with 
Significant 
Unobservable Market 
Inputs (Level 3)

Fair Value Hierarchy

(In millions)

December 31, 2019

Financial Assets:

Cash and due from banks

$ 

3,302  $ 

3,302  $ 

3,302  $ 

—  $ 

Interest-bearing deposits with banks

Securities purchased under resale agreements

Investment securities held-to-maturity

Net loans (excluding leases)(1)

Other(2)

Financial Liabilities:

Deposits:

   Non-interest-bearing

   Interest-bearing - U.S.

   Interest-bearing - non-U.S.

Securities sold under repurchase agreements

Other short-term borrowings

Long-term debt

Other(2)

68,965 

1,487 

41,782 

26,325 

7,500 

68,965 

1,487 

42,157 

26,292 

7,500 

— 

— 

10,299 

— 

— 

68,965 

1,487 

31,682 

24,432 

7,500 

$ 

34,031  $ 

34,031  $ 

—  $ 

34,031  $ 

77,504 

70,337 

1,102 

839 

12,509 

7,500 

77,504 

70,337 

1,102 

839 

12,770 

7,500 

— 

— 

— 

— 

— 

— 

77,504 

70,337 

1,102 

839 

12,621 

7,500 

— 

— 

— 

176 

1,860 

— 

— 

— 

— 

— 

— 

149 

— 

(1) Includes $9 million of loans classified as held-for-sale that were measured at fair value as of December 31, 2019.
(2) Represents a portion of underlying client assets related to our enhanced custody business, which clients have allowed us to transfer and re-pledge.

 State Street Corporation | 142

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 3.    Investment Securities

Investment securities held by us are classified as either trading account assets, AFS, HTM or equity securities 

held at fair value at the time of purchase and reassessed periodically, based on management’s intent.

Generally, trading assets are debt and equity securities purchased in connection with our trading activities and, 
as such, are expected to be sold in the near term. Our trading activities typically involve active and frequent buying 
and selling with the objective of generating profits on short-term movements. AFS investment securities are those 
securities that we intend to hold for an indefinite period of time. AFS investment securities include securities utilized 
as part of our asset and liability management activities that may be sold in response to changes in interest rates, 
prepayment risk, liquidity needs or other factors. HTM securities are debt securities that management has the intent 
and the ability to hold to maturity.

Starting  in  the  first  quarter  of  2020,  we  supported  our  clients'  liquidity  needs  through  the  MMLF  program, 
purchasing  a  total  of  $29  billion  of  investment  securities  under  that  program,  $3.3  billion  of  which  remain 
outstanding as of December 31, 2020.

Trading assets are carried at fair value. Both realized and unrealized gains and losses on trading assets are 
recorded in foreign exchange trading services revenue in our consolidated statement of income. AFS securities are 
carried  at  fair  value,  with  any  allowance  for  credit  losses  recorded  through  the  consolidated  statement  of  income 
and  after-tax  net  unrealized  gains  and  losses  are  recorded  in  AOCI.  Gains  or  losses  realized  on  sales  of  AFS 
investment  securities  are  computed  using  the  specific  identification  method  and  are  recorded  in  gains  (losses) 
related  to  investment  securities,  net,  in  our  consolidated  statement  of  income.  HTM  investment  securities  are 
carried  at  cost,  adjusted  for  amortization  of  premiums  and  accretion  of  discounts,  with  any  allowance  for  credit 
losses  recorded  through  the  consolidated  statement  of  income.  As  of  December  31,  2020,  we  recognized  an 
allowance for credit losses on HTM investment securities of $3 million.

Prior  to  adoption  of ASC  326  in  2020, AFS  securities  were  carried  at  fair  value,  and  after-tax  net  unrealized 
gains and losses were recorded in AOCI. HTM investment securities were carried at cost, adjusted for amortization 
of premiums and accretion of discounts.

 State Street Corporation | 143

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the amortized cost, fair value and associated unrealized gains and losses of AFS 

and HTM investment securities as of the dates indicated:

December 31, 2020

Gross
Unrealized

Gains

Losses

Amortized
Cost

Fair
Value

Amortized
Cost

December 31, 2019

Gross
Unrealized

Gains

Losses

Fair
Value

$ 

6,453  $  123  $ 

1  $ 

6,575  $ 

3,506  $ 

9  $ 

28  $ 

3,487 

13,891 

20,344 

421 

544 

313 

90 

2,969 

3,372 

1,994 

2,294 

12,337 

12,729 

29,354 

1,470 

76 

3,371 

2 

— 

3 

5 

4 

1 

202 

177 

384 

80 

2 

72 

7 

8 

1 

— 

6 

7 

2 

4 

— 

3 

9 

2 

— 

— 

14,305 

20,880 

17,599 

21,105 

264 

273 

25 

53 

17,838 

21,325 

314 

90 

2,966 

3,370 

1,996 

2,291 

12,539 

12,903 

29,729 

1,548 

78 

3,443 

532 

90 

1,822 

2,444 

1,978 

2,179 

12,243 

8,595 

24,995 

1,725 

104 

2,941 

1 

— 

1 

2 

3 

2 

131 

73 

209 

59 

— 

32 

2 

1 

3 

6 

1 

2 

1 

10 

14 

1 

— 

— 

531 

89 

1,820 

2,440 

1,980 

2,179 

12,373 

8,658 

25,190 

1,783 

104 

2,973 

$ 

57,987  $  1,087  $ 

26  $ 

59,048  $ 

53,314  $ 

575  $ 

74  $  53,815 

(In millions)

Available-for-sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:
Student loans(1)

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities
Other(2)

Total non-U.S. debt securities

State and political subdivisions(3)

Collateralized mortgage obligations

Other U.S. debt securities
Total(4)

Held-to-maturity:

U.S. Treasury and federal agencies:

Direct obligations

$ 

6,057  $ 

83  $  —  $ 

6,140  $ 

10,311  $ 

24  $ 

3  $  10,332 

Mortgage-backed securities

36,883 

955 

Total U.S. Treasury and federal agencies

42,940 

  1,038 

Asset-backed securities:
Student loans(1)

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Government securities

Total non-U.S. debt securities

Collateralized mortgage obligations
Total(4)
HTM securities purchased under the MMLF 
program
Total held-to-maturity securities(4)(5)

67 

67 

25 

25 

4 

— 

4 

1 

97 

— 

37,771 

43,911 

26,297 

36,608 

316 

340 

4,782 

4,782 

3,783 

3,783 

367 

342 

709 

601 

366 

328 

694 

697 

10 

10 

82 

— 

82 

38 

50,003 

41,782 

470 

3,304 

— 

— 

44 

47 

41 

41 

6 

— 

6 

1 

95 

— 

26,569 

36,901 

3,752 

3,752 

442 

328 

770 

734 

42,157 

— 

4,774 

4,774 

303 

342 

645 

572 

33 

33 

68 

— 

68 

30 

48,931 

  1,169 

3,300 

4 

$ 

52,231  $  1,173  $ 

97  $ 

53,307  $ 

41,782  $ 

470  $ 

95  $  42,157 

(1) Primarily comprised of securities guaranteed by the federal government with respect to at least 97% of defaulted principal and accrued interest on the underlying loans.
(2) As of December 31, 2020 and December 31, 2019, the fair value of other non-U.S. debt securities included $9.55 billion and $5.50 billion, respectively, primarily of supranational and non-U.S. 
agency bonds, $1.88 billion and $1.78 billion, respectively, of corporate bonds and $0.47 billion and $0.68 billion, respectively, of covered bonds.
(3) As  of  December  31,  2020  and  December  31,  2019,  the  fair  value  of  state  and  political  subdivisions  includes  securities  in  trusts  of  $0.70  billion  and  $0.94  billion,  respectively. Additional 
information about these trusts is provided in Note 14.
(4) An immaterial amount of accrued interest related to HTM and AFS investment securities was excluded from the amortized cost basis for the year ended December 31, 2020.
(5) As of December 31, 2020, we recognized an allowance for credit losses of $3 million on all HTM securities.

 State Street Corporation | 144

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Aggregate  investment  securities  with  carrying  values  of  approximately  $70.57  billion  and  $49.48  billion  as  of 
December  31,  2020  and  December  31,  2019,  respectively,  were  designated  as  pledged  for  public  and  trust 
deposits, short-term borrowings and for other purposes as provided by law.

In 2020, 2019 and 2018, $8.60 billion, $3.98 billion and $2.13 million, respectively, of agency MBS, previously 
classified  as AFS,  were  transferred  to  HTM.  These  transfers  reflect  our  intent  to  hold  these  securities  until  their 
maturity. These securities were transferred at fair value, which included a net unrealized gain of $120 million and 
$49  million  as  of  December  31,  2020  and  2019,  respectively,  and  a  net  unrealized  loss  of  $53  million  as  of 
December 31, 2018, within accumulated other comprehensive loss which will be accreted into interest income over 
the remaining life of the transferred security (ranging from approximately 3 to 37 years).

In  2018,  $1.22  billion  of  HTM  securities,  primarily  consisting  of  MBS  and  CMBS,  were  transferred  to AFS  at 
book value and sold at a pre-tax loss of approximately $36 million, due to our election to make a one-time transfer 
of securities relating to the adoption of ASU 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements 
to Accounting for Hedging Activities.

In 2020, 2019 and 2018, we sold approximately $2.65 billion, $5.64 billion and $26.37 billion, respectively, of 
AFS securities, primarily ABS and municipal bonds, resulting in a pre-tax gain of approximately $4 million in 2020, a 
pre-tax loss less than $1 million in 2019 and a pre-tax gain of $9 million in 2018. 

The  following  table  presents  the  aggregate  fair  values  of  AFS  investment  securities  that  have  been  in  a 
continuous unrealized loss position for less than 12 months, and those that have been in a continuous unrealized 
loss position for 12 months or longer, as of the dates indicated:

(In millions)

Available-for-sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Other U.S. debt securities

Total

As of December 31, 2020

Less than 12 months

12 months or longer

Total

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

$ 

1,636  $ 

1  $ 

—  $ 

—  $ 

1,636  $ 

1,394 

3,030 

31 

1,498 

1,529 

600 

1,015 

489 

715 

2,819 

95 

17 

7 

8 

— 

4 

4 

1 

3 

— 

3 

7 

— 

— 

63 

63 

197 

369 

566 

120 

446 

— 

80 

646 

76 

— 

— 

— 

1 

2 

3 

1 

1 

— 

— 

2 

2 

— 

1,457 

3,093 

228 

1,867 

2,095 

720 

1,461 

489 

795 

3,465 

171 

17 

$ 

7,490  $ 

19  $ 

1,351  $ 

7  $ 

8,841  $ 

1 

7 

8 

1 

6 

7 

2 

4 

— 

3 

9 

2 

— 

26 

 State Street Corporation | 145

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the aggregate fair values of AFS and HTM investment securities that have been in 
a continuous unrealized loss position for less than 12 months, and those that have been in a continuous unrealized 
loss position for 12 months or longer, as of the dates indicated:

(In millions)

Available-for-sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations 

Other U.S. debt securities

Total

Held-to-maturity:

U.S. Treasury and federal agencies:

Direct obligations

   Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Credit cards

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

Collateralized mortgage obligations 

Total

As of December 31, 2019

Less than 12 months

12 months or longer

Total

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

$ 

1,430  $ 

28  $ 

—  $ 

—  $ 

1,430  $ 

2,499 

3,929 

271 

89 

862 

1,222 

228 

672 

3,246 

2,736 

6,882 

163 

13 

219 

7 

35 

1 

1 

2 

4 

— 

1 

1 

9 

11 

— 

— 

— 

1,665 

1,665 

127 

— 

278 

405 

220 

109 

— 

187 

516 

22 

4 

14 

18 

18 

1 

— 

1 

2 

1 

1 

— 

1 

3 

1 

— 

— 

4,164 

5,594 

398 

89 

1,140 

1,627 

448 

781 

3,246 

2,923 

7,398 

185 

17 

233 

$  12,428  $ 

50  $ 

2,626  $ 

24  $  15,054  $ 

$ 

604  $ 

—  $ 

2,262  $ 

3  $ 

2,866  $ 

6,056 

6,660 

2,003 

— 

— 

2,003 

— 

— 

— 

— 

13 

31 

31 

22 

— 

— 

22 

— 

— 

— 

— 

— 

— 

1,606 

3,868 

778 

— 

— 

778 

138 

— 

— 

138 

110 

13 

16 

19 

— 

— 

19 

6 

— 

— 

6 

1 

7,662 

10,528 

2,781 

— 

— 

2,781 

138 

— 

— 

— 

138 

123 

$ 

8,676  $ 

53  $ 

4,894  $ 

42  $  13,570  $ 

28 

25 

53 

2 

1 

3 

6 

1 

2 

1 

10 

14 

1 

— 

— 

74 

3 

44 

47 

41 

— 

— 

41 

6 

— 

— 

— 

6 

1 

95 

 State Street Corporation | 146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the amortized cost and the fair value of contractual maturities of debt investment 
securities as of December 31, 2020. The maturities of certain ABS, MBS and collateralized mortgage obligations are 
based  on  expected  principal  payments. Actual  maturities  may  differ  from  these  expected  maturities  since  certain 
borrowers have the right to prepay obligations with or without prepayment penalties.

(In millions)

Under 1 Year

1 to 5 Years

6 to 10 Years

Over 10 Years

Total

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

As of December 31, 2020

Available-for-sale:

U.S. Treasury and 
federal agencies:

Direct obligations

$ 

1,648  $ 

1,661  $ 

2,758  $ 

2,771  $ 

2,047  $ 

2,143  $ 

—  $ 

—  $ 

6,453  $ 

6,575 

Mortgage-backed 
securities

Total U.S. 
Treasury and 
federal agencies  

Asset-backed securities:

Student loans
Credit cards

Collateralized loan 
obligations

Total asset-
backed 
securities

Non-U.S. debt 
securities:

Mortgage-backed 
securities

Asset-backed 
securities

Government 
securities
Other

Total non-U.S. 
debt securities

State and political 
subdivisions

Collateralized mortgage 
obligations 

Other U.S. debt 
securities

Total
Held-to-maturity:

U.S. Treasury and 
federal agencies:

121 

127 

603 

619 

2,800 

2,828 

10,367 

10,731 

13,891 

14,305 

1,769 

1,788 

3,361 

3,390 

4,847 

4,971 

10,367 

10,731 

20,344 

20,880 

113 
— 

76 

115 
— 

76 

90 
— 

90 
— 

— 
90 

— 
90 

1,080 

1,077 

838 

838 

110 
— 

975 

109 
— 

975 

313 
90 

314 
90 

2,969 

2,966 

189 

191 

1,170 

1,167 

928 

928 

1,085 

1,084 

3,372 

3,370 

260 

337 

3,149 
1,323 

260 

337 

3,151 
1,329 

527 

527 

1,250 

1,247 

7,976 
9,520 

8,151 
9,652 

116 

272 

919 
1,718 

116 

272 

939 
1,752 

1,091 

1,093 

1,994 

1,996 

435 

293 
168 

435 

298 
170 

2,294 

2,291 

12,337 
12,729 

12,539 
12,903 

5,069 

5,077 

19,273 

19,577 

3,025 

3,079 

1,987 

1,996 

29,354 

29,729 

136 

— 

449 

136 

— 

605 

— 

626 

— 

452 

2,833 

2,896 

514 

559 

215 

227 

1,470 

1,548 

— 

89 

— 

95 

76 

— 

78 

— 

76 

78 

3,371 

3,443 

$ 

7,612  $ 

7,644  $ 

27,242  $  27,656  $ 

9,403  $ 

9,632  $ 

13,730  $  14,116  $ 

57,987  $  59,048 

Direct obligations

$ 

3,480  $ 

3,512  $ 

2,555  $ 

2,607  $ 

—  $ 

—  $ 

22  $ 

21  $ 

6,057  $ 

6,140 

Mortgage-backed 
securities

Total U.S. 
Treasury and 
federal agencies  

Asset-backed securities:

204 

211 

423 

430 

5,036 

5,174 

31,220 

31,956 

36,883 

37,771 

3,684 

3,723 

2,978 

3,037 

5,036 

5,174 

31,242 

31,977 

42,940 

43,911 

Student loans

350 

343 

155 

152 

667 

665 

3,602 

3,622 

4,774 

4,782 

Total asset-
backed 
securities

Non-U.S. debt 
securities:

Mortgage-backed 
securities

Government 
securities

Total non-U.S. 
debt securities

Collateralized mortgage 
obligations 
Total

Held-to-maturity under 
money market mutual 
fund liquidity facility

Total held-to-maturity 
securities

350 

343 

155 

152 

667 

665 

3,602 

3,622 

4,774 

4,782 

87 

342 

429 

84 

342 

426 

23 

— 

23 

23 

— 

23 

— 

— 

— 

— 

— 

— 

193 

— 

193 

260 

— 

260 

303 

342 

645 

367 

342 

709 

139 
4,602 

150 
4,642 

265 
3,421 

266 
3,478 

21 
5,724 

21 
5,860 

147 
35,184 

164 
36,023 

572 
48,931 

601 
50,003 

3,300 

3,304 

— 

— 

— 

— 

— 

— 

3,300 

3,304 

$ 

7,902  $ 

7,946  $ 

3,421  $ 

3,478  $ 

5,724  $ 

5,860  $ 

35,184  $  36,023  $ 

52,231  $  53,307 

 State Street Corporation | 147

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  following  tables  present  gross  realized 
gains  and  losses  from  sales  of  AFS  investment 
securities,  and  the  components  of  net  impairment 
losses  included  in  net  gains  and  losses  related  to 
investment  securities 
indicated, 
for 
recognized under previous accounting guidance prior 
to the adoption of ASC 326:

the  periods 

(In millions)

Gross realized gains from sales of AFS 
investment securities

Gross realized losses from sales of AFS 
investment securities

Net impairment losses:

Gross losses from OTTI

Net impairment losses

Gains (losses) related to investment 
securities, net

Net impairment losses, recognized in our 
consolidated statement of income, were 
composed of the following:

Impairment associated with adverse 
changes in timing of expected future cash 
flows

Years Ended December 31,

2019

2018

$ 

31  $ 

205 

(32) 

(196) 

— 

— 

(1) 

— 

(3) 

(3) 

6 

(3) 

(3) 

Net impairment losses

$ 

—  $ 

Interest  income  related  to  debt  securities  is 
recognized  in  our  consolidated  statement  of  income 
using  the  effective  interest  method,  or  on  a  basis 
approximating  a 
the 
contractual or estimated life of the security. The level 
rate  of  return  considers  any  non-refundable  fees  or 
costs,  as  well  as  purchase  premiums  or  discounts, 
adjusted  as  prepayments  occur, 
in 
amortization or accretion, accordingly.

level  rate  of  return  over 

resulting 

Allowance  for  Credit  Losses  on  Debt  Securities 
and Impairment of AFS Securities

for  expected  credit 

As discussed in Note 1, we adopted ASC 326 on 
January  1,  2020.  We  conduct  periodic  reviews  of 
individual  securities  to  assess  whether  an  allowance 
for  credit  losses  is  required.  HTM  securities  are 
evaluated 
loss  utilizing  a 
probability of default methodology, or discounted cash 
flows  assessed  against  the  amortized  cost  of  the 
investment  security  excluding  accrued  interest.  An 
AFS  security  is  impaired  when  the  current  fair  value 
of  an  individual  security  is  below  its  amortized  cost 
basis. An allowance for credit losses on impaired AFS 
securities  is  recorded  when  the  present  value  of 
expected future cash flows of the investment security 
is  less  than  its  amortized  cost  basis,  limited  to  the 
amount  by  which  the  security’s  amortized  cost  basis 
exceeds  the  fair  value.  Investment  securities  will  be 
written  down  to  fair  value  through  the  consolidated 
statement  of  income  when  management  intends  to 
sell (or may be required to sell) the securities before 
they recover in value.

We  monitor  the  credit  quality  of  the  HTM  and 
AFS investment securities using a variety of methods, 
including both external and internal credit ratings. As 

of  December  31,  2020,  99%  of  our  HTM  and  AFS 
investment  portfolio 
investment 
grade.

is  publicly  rated 

Our  allowance  for  credit  losses  on  our  HTM 
securities 
is  approximately  $3  million  as  of 
December  31,  2020  and  we  recorded  a  $3  million 
provision  and  no  charge-offs  on  HTM  securities  in 
2020. 

Our 

review  of 

impaired  AFS 

investment 

securities generally includes:

•  the  identification  and  evaluation  of  securities 
that have indications of potential impairment, such as 
issuer-specific  concerns, 
including  deteriorating 
financial condition or bankruptcy; 

•

the analysis of expected future cash flows of 
securities,  based  on  quantitative  and  qualitative 
factors;

• the analysis of the collectability of those future 
cash  flows,  including  information  about  past  events, 
current  conditions,  and  reasonable  and  supportable 
forecasts;

•  the  analysis  of  the  underlying  collateral  for 

MBS and ABS;

•  the  analysis  of  individual  impaired  securities, 
including  the  anticipated  recovery  period  and  the 
magnitude of the overall price decline;

•  evaluation  of  factors  or  triggers  that  could 
cause  individual  securities  to  be  deemed  impaired 
and those that would not support impairment; and

• documentation of the results of these analyses.

Substantially  all  of  our  investment  securities 
portfolio  is  composed  of  debt  securities.  A  critical 
component of our assessment of impairment of these 
debt  securities  is  the  identification  of  credit-impaired 
securities  for  which  management  does  not  expect  to 
receive  cash  flows  sufficient  to  recover  the  entire 
amortized cost basis of the security.

Debt securities that are not deemed to be credit 
impaired  are  subject 
to  additional  management 
analysis  to  assess  whether  management  intends  to 
sell, or, more likely than not, would be required to sell, 
the  security  before  the  expected  recovery  of  its 
amortized cost basis.

With 

respect 

to  certain  classes  of  debt 
securities,  primarily  U.S.  Treasuries  and  agency 
securities (mainly issued by U.S. Government entities 
and  agencies,  as  well  as  Group  of  Seven 
sovereigns), we consider the history of credit losses, 
current  conditions  and  reasonable  and  supportable 
forecasts,  which  may  indicate  that  the  expectation 
that  nonpayment  of  the  amortized  cost  basis  is  or 
continues  to  be  zero. Therefore,  for  those  securities, 
we do not record expected credit losses. 

 State Street Corporation | 148

 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

We have elected to not record an allowance on 
accrued interest for HTM and AFS securities. Accrued 
Interest  on  these  securities  is  reversed  against 
interest  income  when  payment  on  a  security  is 
delinquent  for  greater  than  90  days  from  the  date  of 
payment.

After a review of the investment portfolio, taking 
into  consideration  then-current  economic  conditions, 
adverse situations that might affect our ability to fully 
collect  principal  and  interest,  the  timing  of  future 
payments,  the  credit  quality  and  performance  of  the 
collateral underlying MBS and ABS and other relevant 
factors, management considers the aggregate decline 
in fair value of the investment securities portfolio and 
the resulting gross pre-tax unrealized losses of $123 
million  related  to  503  securities  as  of  December  31, 
2020  to  not  be  the  result  of  any  material  changes  in 
the credit characteristics of the securities. 

Prior  to  the  adoption  of ASC  326  on  January  1, 
2020,  we  assessed  our AFS  and  HTM  securities  for 
impairment  under  an  OTTI  model.  Under  this  model 
impairment  of  AFS  and  HTM  debt  securities  was 
recorded  in  our  consolidated  statement  of  income 
when  management  intended  to  sell  (or  may  be 
required  to  sell)  the  securities  before  they  recovered 
in value, or when management expected the present 
value of cash flows expected to be collected from the 
securities  to  be  less  than  the  amortized  cost  of  the 
impaired  security  (a  credit  loss).  The  review  of 
impaired  securities  under 
the  OTTI  model  was 
consistent  with  the  considerations  noted  for  AFS 
securities  under  ASC  326.  Where  impairment  was 
indicated  based  on  our  review,  the  following  factors 
were  also  considered 
in  determining  whether 
impairment was other than temporary: 

• certain macroeconomic drivers;
• certain industry-specific drivers;
•

the  length  of  time  the  security  has 

been impaired; 

•
•

the severity of the impairment; 

the  cause  of  the  impairment  and  the 
financial condition and near-term prospects of 
the issuer;

• activity  in  the  market  with  respect  to 
the  issuer's  securities,  which  may  indicate 
adverse credit conditions; and

• our  intention  not  to  sell,  and  the 
likelihood that we will not be required to sell, 
the  security  for  a  period  of  time  sufficient  to 
allow for its recovery in value.

Substantially  all  of  our  investment  securities 
portfolio  is  composed  of  debt  securities.  A  critical 

component of our assessment of OTTI of these debt 
securities  was  the  identification  of  credit-impaired 
securities  for  which  management  did  not  expect  to 
receive  cash  flows  sufficient  to  recover  the  entire 
amortized  cost  basis  of  the  security.  Debt  securities 
that  were  not  deemed  to  be  credit-impaired  were 
subject to additional management analysis to assess 
whether management intended to sell, or, more likely 
than not, would be required to sell, the security before 
the expected recovery of its amortized cost basis.

We recorded less than $1 million and $3 million 
of OTTI, included in other income, in the years ended 
December  31,  2019  and  2018,  respectively,  which 
resulted  from  adverse  changes  in  the  timing  of 
expected  future  cash  flows  from  non-U.S.  mortgage- 
and asset backed securities.

The  following  table  presents  a  roll-forward  with 
respect  to  net  impairment  losses  that  had  been 
recognized in income for the periods indicated:

(In millions)

Years Ended December 31,

2019

2018

Balance, beginning of period 

$ 

78  $ 

77 

Additions(1):
Other-than-temporary-impairment 
recognized

Deductions(2):
Realized losses on securities sold or 
matured

— 

(8) 

Balance, end of period

$ 

70  $ 

3 

(2) 

78 

1) Additions represent securities with a first time credit impairment realized or when 
a subsequent credit impairment has occurred.
(2) Deductions represent impairments on securities that have been sold or matured, 
are required to be sold, or for which management intends to sell.

After a review of the investment portfolio, taking 
into  consideration  then-current  economic  conditions, 
adverse situations that might affect our ability to fully 
collect  principal  and  interest,  the  timing  of  future 
payments,  the  credit  quality  and  performance  of  the 
collateral underlying MBS and ABS and other relevant 
factors,  management  considered 
the  aggregate 
decline  in  fair  value  of  the  investment  securities 
portfolio  and  the  resulting  gross  pre-tax  unrealized 
losses of $123 million and $169 million related to 503 
and  622  securities  as  of  December  31,  2020  and 
December  31,  2019,  respectively,  to  be  temporary, 
and  not  the  result  of  any  material  changes  in  the 
credit characteristics of the securities.

Note 4.    Loans and Allowance for Credit Losses

Loans  are  generally  recorded  at  their  principal 
amount  outstanding,  net  of  the  allowance  for  credit 
losses,  unearned  income,  and  any  net  unamortized 
that  are 
deferred 
classified  as  held-for-sale  are  measured  at  lower  of 
cost or fair value on an individual basis.

loan  origination 

fees.  Loans 

Interest income related to loans is recognized in 
our  consolidated  statement  of  income  using  the 
interest  method,  or  on  a  basis  approximating  a  level 

 State Street Corporation | 149

 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

rate of return over the term of the loan. Fees received 
for  providing  loan  commitments  and  letters  of  credit 
that  we  anticipate  will  result  in  loans  typically  are 
deferred  and  amortized  to  interest  income  over  the 
term  of  the  related  loan,  beginning  with  the  initial 
borrowing. Fees on commitments and letters of credit 
are  amortized  to  software  and  processing  fees  over 
the commitment period when funding is not known or 
expected.

The 

following 

table  presents  our  recorded 
investment  in  loans,  by  segment,  as  of  the  dates 
indicated:

(In millions)

Domestic(1):

Commercial and financial:

Fund Finance(2)

Leveraged loans

Overdrafts
Other(3)

Commercial real estate

Total domestic

Foreign(1):

Commercial and financial:

Fund Finance(2)

Leveraged loans

Overdrafts
Other(3)

Total foreign

Total loans(2)

Allowance for credit losses

December 31, 
2020

December 31, 
2019

$ 

11,531  $ 

10,270 

2,923 

1,894 

2,688 

2,096 

3,342 

1,739 

3,411 

1,766 

21,132 

20,528 

4,432 

1,242 

1,088 

31 

6,793 

27,925 

(122) 

3,145 

1,119 

1,517 

— 

5,781 

26,309 

(74) 

Loans, net of allowance

$ 

27,803  $ 

26,235 

(1) Domestic and foreign categorization is based on the borrower’s country of 
domicile.
(2)  Fund  finance  loans  include  primarily  $6,391  million  loans  to  real  money 
funds, $8,380 million private equity capital call finance loans and $821 million 
loans  to  business  development  companies  as  of  December  31,  2020, 
compared to $6,040 million loans to real money funds, $6,076 million private 
equity  capital  call  finance  loans  and  $932  million  loans  to  business 
development companies as of December 31, 2019.
(3)  Includes  $1,911  million  securities  finance  loans,  $754  million  loans  to 
municipalities  and  $54  million  other  loans  as  of  December  31,  2020  and 
$2,537  million  securities  finance  loans,  $848  million  loans  to  municipalities 
and $26 million other loans as of December 31, 2019.

We  segregate  our  loans  into  two  segments: 
commercial  and  financial  loans  and  commercial  real 
estate  loans.  These  classifications  reflect  their  risk 
characteristics,  their  initial  measurement  attributes 
and the methods we use to monitor and assess credit 
risk. 

financial  segment 

The  commercial  and 

is 
composed  of  primarily  floating-rate  loans,  purchased 
leveraged  loans,  overdrafts  and  other  loans.  Fund 
finance  loans  are  composed  of  revolving  credit  lines 
providing  liquidity  and  leverage  to  mutual  fund  and 
private equity fund clients.

Certain  loans  are  pledged  as  collateral  for 
access to the Federal Reserve's discount window. As 
of  December  31,  2020  and  December  31,  2019,  the 
loans  pledged  as  collateral  totaled  $8.07  billion  and 
$6.75 billion, respectively.

interest 

the  accrual  of 

We  generally  place  loans  on  non-accrual  status 
once  principal  or  interest  payments  are  90  days 
contractually  past  due,  or  earlier  if  management 
determines  that  full  collection  is  not  probable.  Loans 
90  days  past  due,  but  considered  both  well-secured 
and  in  the  process  of  collection,  may  be  excluded 
from  non-accrual  status.  When  we  place  a  loan  on 
non-accrual  status, 
is 
discontinued  and  previously  recorded  but  unpaid 
interest  is  reversed  and  generally  charged  against 
interest  income.  For  loans  on  non-accrual  status, 
income  is  recognized  on  a  cash  basis  after  recovery 
of  principal,  if  and  when  interest  payments  are 
received.  Loans  may  be  removed  from  non-accrual 
status  when  repayment  is  reasonably  assured  and 
performance  under  the  terms  of  the  loan  has  been 
demonstrated.  As  of  December  31,  2020  and 
December 31, 2019, we had no loans on non-accrual 
status.  As  of  December  31,  2020,  we  had  one  loan 
with  principal  or  interest  payments  30  days  or  more 
contractually past due, that was subsequently paid in 
January 2021. As of December 31, 2019, we had no 
loans  with  principal  or  interest  payments  30  days  or 
more contractually past due.

We sold $353 million of leveraged loans in 2020. 
We  recorded  a  charge-off  against  the  allowance  for 
these  loans  prior  to  the  sale  of  these  loans  of 
$41 million  in 2020.

In certain circumstances, we restructure troubled 
loans  by  granting  concessions 
to  borrowers 
experiencing  financial  difficulty.  Once  restructured, 
the loans are generally considered impaired until their 
maturity, regardless of whether the borrowers perform 
under the modified terms of the loans. There were no 
loans  modified  in  troubled  debt  restructurings  during 
the years ended December 31, 2020 and 2019.
Allowance for Credit Losses

We  recognize  an  allowance  for  credit  losses  in 
accordance with ASC 326 for financial assets held at 
amortized  cost  and  off-balance  sheet  commitments. 
Further  discussion  of  our  adoption  of  ASC  326  on 
January  1,  2020, 
impact  on  our 
including 
consolidated financial statements, is provided in Note 
1.  For  additional  discussion  on  the  allowance  for 
credit losses for investment securities, please refer to 
Note 3.

the 

When the allowance is recorded, a provision for 
credit loss expense is recognized in net income. The 
allowance 
financial  assets 
losses 
(excluding  investment  securities,  as  discussed  in 
Note  3)  represents  the  portion  of  the  amortized  cost 
basis,  including  accrued  interest  for  financial  assets 

for  credit 

for 

 State Street Corporation | 150

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

held  at  amortized  cost,  which  management  does  not 
expect to recover due to expected credit losses and is 
presented  on  the  statement  of  condition  as  an  offset 
to  the  amortized  cost  basis.  The  accrued  interest 
balance  is  presented  separately  on  the  statement  of 
condition within accrued interest and fees receivable. 
The  allowance  for  off-balance  sheet  commitments  is 
presented  within  other  liabilities.  Loans  are  charged 
off  to  the  allowance  for  credit  losses  in  the  reporting 
period  in  which  either  an  event  occurs  that  confirms 
the existence of a loss on a loan, including a sale of a 
loan below its carrying value, or a portion of a loan is 
determined to be uncollectible.

The  allowance 

for  credit 
various  methods, 

losses  may  be 
determined  using 
including 
discounted  cash  flow  methods,  loss-rate  methods, 
probability-of-default  methods,  and  other  quantitative 
or  qualitative  methods  as  determined  by  us.  The 
method used to estimate expected credit losses may 
vary  depending  on  the  type  of  financial  asset,  our 
ability  to  predict  the  timing  of  cash  flows,  and  the 
information available to us.

The  allowance  for  credit  losses  as  reported  in 
our consolidated statement of condition is adjusted by 
provision  for  credit  losses,  which  is  reported  in 
earnings,  and  reduced  by  the  charge-off  of  principal 
amounts, net of recoveries.

We  measure  expected  credit  losses  of  financial 
assets  on  a  collective  (pool)  basis  when  similar  risk 
characteristic exist. Each reporting period, we assess 
whether  the  assets  in  the  pool  continue  to  display 
similar risk characteristics.

For  a  financial  asset  that  does  not  share  risk 
characteristics  with  other  assets,  expected  credit 
losses  are  measured  based  on 
the  difference 
between the discounted value of the expected future 
cash flows, utilizing the effective interest rate and the 
amortized  cost  basis  of  the  asset.  As  of  December 
31,  2020,  we  had  5  loans  for  $77  million  in  the 
commercial and financial segment that no longer met 
the similar risk characteristics of their collective pool. 
We  recorded  an  allowance  for  credit  losses  of 
$6 million as of December 31, 2020 on these loans.

When  the  asset  is  collateral  dependent,  which 
means  when  the  borrower  is  experiencing  financial 
difficulty  and  repayment  is  expected  to  be  provided 
substantially  through  the  operation  or  sale  of  the 
collateral,  expected  credit  losses  are  measured  as 
the  difference  between  the  amortized  cost  basis  of 
the asset and the fair value of the collateral, adjusted 
for the estimated costs to sell.

Determining 

the  appropriateness  of 

the 
allowance  is  complex  and  requires  judgment  by 
management  about  the  effect  of  matters  that  are 
inherently  uncertain.  In  future  periods,  factors  and 
forecasts  then  prevailing  may  result  in  significant 

changes  in  the  allowance  for  credit  losses  in  those 
future periods.

the 

factoring 

We  estimate  credit  losses  over  the  contractual 
life  of 
in 
financial  asset,  while 
prepayment activity, where supported by data, over a 
three  year  reasonable  and  supportable 
forecast 
period.  We  utilize  a  baseline,  upside  and  downside 
scenario  which  are  applied  based  on  a  probability 
weighting,  in  order  to  better  reflect  management’s 
expectation  of  expected  credit  losses  given  existing 
market  conditions  and  the  changes  in  the  economic 
environment.  The  multiple  scenarios  are  based  on  a 
three  year  horizon  (or  less  depending  on  contractual 
maturity)  and  then  revert  linearly  over  a  two  year 
period to a ten-year historical average thereafter. The 
contractual 
term  excludes  expected  extensions, 
renewals and modifications, but includes prepayment 
assumptions where applicable. 

As  part  of  our  allowance  methodology,  we 
establish  qualitative  reserves  to  address  any  risks 
inherent  in  our  portfolio  that  are  not  addressed 
through  our  quantitative  reserve  assessment.  These  
factors may relate to, among other things, legislation 
changes or new regulation, credit concentration, loan 
markets,  scenario  weighting  and  overall  model 
limitations.  The qualitative adjustments are applied to 
our  portfolio  of 
the  
existing  governance  structure  and  are  inherently 
judgmental.

instruments  under 

financial 

Prior  to  the  implementation  of  ASC  326,  we 
reviewed  loans  for  indicators  of  impairment.  Loans 
where  indicators  existed  were  evaluated  individually 
for  impairment  at  least  quarterly.  For  those  loans 
where  no  such  indicators  were  identified,  the  loans 
were  collectively  evaluated  for  impairment.  As  of 
December 31, 2019, we had one loan for $25 million 
in  the  commercial  and  financial  segment  that  was 
individually  evaluated  for  impairment  and  deemed  to 
be  impaired.  We  recorded  a  specific  reserve  of 
$1 million for this loan.

Credit Quality

for 

Credit  quality 

financial  assets  held  at 
amortized  cost  are  continuously  monitored  by 
management and is reflected within the allowance for 
credit losses. 

We use an internal risk-rating system to assess 
our  risk  of  credit  loss  for  each  loan.  This  risk-rating 
process  incorporates  the  use  of  risk-rating  tools  in 
conjunction  with  management  judgment.  Qualitative 
and  quantitative  inputs  are  captured  in  a  systematic 
manner,  and  following  a  formal  review  and  approval 
process, an internal credit rating based on our credit 
scale is assigned.

When  computing  allowance  levels,  credit  loss 
that 
loss  history, 

assumptions  are  estimated  using  a  model 
categorizes  asset  pools  based  on 

 State Street Corporation | 151

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

the  appropriateness  of 

delinquency  status  and  other  credit  trends  and  risk 
characteristics, 
including  current  conditions  and 
reasonable  and  supportable  forecasts  about  the 
future.  Determining 
the 
allowance  is  complex  and  requires  judgment  by 
management  about  the  effect  of  matters  that  are 
inherently  uncertain.  In  future  periods  evaluations  of 
the  overall  asset  portfolio,  in  light  of  the  factors  and 
forecasts  then  prevailing,  may  result  in  significant 
changes in the allowance and credit loss expense in 
those future periods.

Credit  quality  is  assessed  and  monitored  by 
evaluating  various  attributes  in  order  to  enable  the 
earliest  possible  detection  of  any  concerns  with  the 
those 
rating.  The 
customer’s  credit 
evaluations are utilized in underwriting new loans and 
transactions  with  counterparties  and  in  our  process 
for estimation of expected credit losses.

results  of 

flexibility  and  earnings  strength, 

In  assessing  the  risk  rating  assigned  to  each 
individual loan, among the factors considered are the 
borrower's  debt  capacity,  collateral  coverage, 
payment  history  and  delinquency  experience, 
the 
financial 
expected amounts and source of repayment, the level 
and  nature  of  contingencies,  if  any,  and  the  industry 
and  geography  in  which  the  borrower  operates. 
These factors are based on an evaluation of historical 
and  current 
involve  subjective 
assessment  and  interpretation.  Credit  counterparties 
are evaluated and risk-rated on an individual basis at 
least  annually.  Management  considers  the  ratings  to 
be current as of December 31, 2020.

information,  and 

Management  regularly  reviews  financial  assets 
in the portfolio to assess credit quality indicators and 
to  determine  appropriate  loans  classification  and 
grading 
in  accordance  with  applicable  bank 
regulations.  Our  internal  risk  rating  methodology 
assigns  risk  ratings  to  counterparties  ranging  from 
Investment  Grade,  Speculative,  Special  Mention, 
Substandard, Doubtful and Loss.

•

Investment Grade. Counterparties with strong 
credit  quality  and  low  expected  credit  risk  and 
probability of default. Approximately 81% of our loans 
were  rated  as  investment  grade  as  of  December  31, 
2020  with  external  credit  ratings,  or  equivalent,  of 
"BBB-" or better.

• Speculative.  Counterparties  that  have  the 
ability to repay but face significant uncertainties, such 
as  adverse  business  or  financial  circumstances  that 
could affect credit risk.  Loans to counterparties rated 

as speculative account for  approximately 19% of our 
loans  as  of  December  31,  2020,  and  are 
concentrated  in  leveraged  loans. Approximately  85% 
of  those  leveraged  loans  have  an  external  credit 
rating,  or  equivalent,  of 
"B"  as  of 
December 31, 2020.

"BB"  or 

• Special  Mention.  Counterparties  with 
potential weaknesses that, if uncorrected, may result 
in deterioration of repayment prospects.

• Substandard.  Counterparties  with  well-
defined  weakness  that  jeopardizes  repayment  with 
the possibility we will sustain some loss. 

• Doubtful.  Counterparties  with  well-defined 
weakness  which  make  collection  or  liquidation  in  full 
highly questionable and improbable. 

• Loss.  Counterparties  which  are  uncollectible 

or have little value. 

The following tables present our recorded  loans 
to counterparties by risk rating, as noted above, as of 
the dates indicated:

December 31, 2020

(In millions)

Commercial 
and Financial

Commercial 
Real Estate

Total 
Loans

Investment grade

$ 

20,859  $ 

1,724  $  22,583 

Speculative

Special mention

Substandard

Doubtful
Total(1)

4,852 

372 

5,224 

67 

34 

17 

— 

— 

— 

67 

34 

17 

$ 

25,829  $ 

2,096  $  27,925 

December 31, 2019

(In millions)

Commercial 
and Financial

Commercial 
Real Estate

Total 
Loans 

Investment grade

$ 

19,501  $ 

1,766  $  21,267 

Speculative

Special mention

Substandard
Total(1)

5,008 

25 

9 

— 

— 

— 

5,008 

25 

9 

$ 

24,543  $ 

1,766  $  26,309 

(1)  Loans  Include    $2,982  million  and  $3,256  million  of  overdrafts  as  of 
December  31,  2020  and  December  31,  2019,  respectively.  Overdrafts  are  short-
term in nature and do not present a significant credit risk to us.

Financial  assets  held  at  amortized  cost  that  are 
not  loans  are  disaggregated  based  on  product  type. 
This  includes  our  fees  receivable  balance,  which 
have  had  no  history  of  credit  losses,  and  are 
evaluated collectively as a pool.

Securities  purchased  under  a  resale  agreement 
and  securities-financing  within  our  principal  business 
utilize  the  collateral  maintenance  provisions  included 
within  ASC  326.  An  allowance  for  credit  losses  is 
recognized  for  any  remaining  exposure  based  on 
counterparty type.

 State Street Corporation | 152

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  allowance  for  credit  losses  for  off-balance  sheet  credit  exposures,  recorded  in  accrued  expenses  and 
other  liabilities  in  our  consolidated  statement  of  condition,  represents  management’s  estimate  of  credit  losses 
primarily in outstanding letters and lines of credit and other credit-enhancement facilities provided to our clients and 
outstanding as of the balance sheet date. The allowance is evaluated quarterly by management. Factors considered 
in evaluating the appropriate level of this allowance are similar to those considered with respect to the allowance for 
credit losses on financial assets held at amortized cost. Provisions to maintain the allowance at a level considered 
by us to be appropriate to absorb estimated credit losses in outstanding facilities are recorded in the provision for 
credit losses in our consolidated statement of income. 

The following table presents the amortized cost basis, by year of origination and credit quality indicator as of  
December 31, 2020. For origination years before the fifth annual period, we present the aggregate amortized cost 
basis of loans. For purchased loans, the date of issuance is used to determine the year of origination, not the date 
of  acquisition.  For  modified,  extended  or  renewed  lending  arrangements,  we  evaluate  whether  a  credit  event  has 
occurred which would consider the loan to be a new arrangement.

(In millions)

Domestic loans:

Commercial and financial:

Risk Rating:

Investment grade

Speculative

Special mention

Substandard

Doubtful

2020

2019

2018

2017

2016

Prior

Revolving Loans

Total(1)

$ 

1,894  $ 

388  $ 

4  $ 

167  $ 

200  $ 

—  $ 

12,836  $  15,489 

432 

942 

822 

610 

— 

— 

— 

28 

5 

— 

— 

— 

— 

39 

— 

— 

43 

— 

29 

— 

— 

— 

— 

— 

597 

3,446 

— 

— 

— 

67 

34 

— 

Total commercial and financing

$ 

2,326  $ 

1,363  $ 

826  $ 

816  $ 

272  $ 

—  $ 

13,433  $  19,036 

Commercial real estate:

Risk Rating:

Investment grade

Speculative

$ 

178  $ 

383  $ 

688  $ 

277  $ 

197  $ 

—  $ 

120 

166 

58 

— 

— 

29 

Total commercial real estate

$ 

298  $ 

549  $ 

746  $ 

277  $ 

197  $ 

29  $ 

—  $ 

1,723 

— 

373 

—  $ 

2,096 

Non-U.S. loans:

Commercial and financial:

Risk Rating:

Investment grade

Speculative

Doubtful

Total commercial and financing

Total loans

$ 

$ 

$ 

1,028  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

4,343  $ 

5,371 

283 

— 

401 

— 

346 

— 

162 

17 

26 

— 

66 

— 

121 

— 

1,405 

17 

1,311  $ 

401  $ 

346  $ 

179  $ 

26  $ 

66  $ 

4,464  $ 

6,793 

3,935  $ 

2,313  $ 

1,918  $ 

1,272  $ 

495  $ 

95  $ 

17,897  $  27,925 

(1) Any reserve associated with accrued interest is not material. As of December 31, 2020, accrued interest receivable of $72 million included in the amortized cost basis of loans 
has been excluded from the amortized cost basis within this table.

The  following  table  presents  the  activity  in  the  allowance  for  credit  losses  by  portfolio  and  class  for  the  year 

ended December 31, 2020:

Commercial and Financial

Year End December 31, 2020

Leveraged 
Loans

Other 
Loans(1)

Commercial 
Real Estate

Held-to-Maturity 
Securities

Off-Balance Sheet 
Commitments

All Other 

Total

(In millions)

Allowance for credit losses:

Beginning balance

$ 

61  $ 

10  $ 

2  $ 

—  $ 

19  $ 

1  $ 

Charge-offs(2)

Provision

FX translation

Ending balance

(41) 

70 

7 

— 

7 

— 

— 

6 

— 

— 

3 

— 

— 

2 

1 

— 

— 

— 

$ 

97  $ 

17  $ 

8  $ 

3  $ 

22  $ 

1  $ 

93 

(41) 

88 

8 

148 

(1) Includes $13 million allowance for credit losses on Fund Finance loans and $4 million on other loans.
(2) Related to the sale of leveraged loans in 2020.

 State Street Corporation | 153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Loans are reviewed on a regular basis, and any 
provisions  for  credit  losses  that  are  recorded  reflect 
management's  estimate  of  the  amount  necessary  to 
maintain  the  allowance  for  loan  losses  at  a  level 
considered  appropriate  to  absorb  estimated  credit 
losses  in  the  loan  portfolio.  We  recorded  $88  million 
provision  for  credit  losses  in  2020,  which  reflected 
both  downward  credit  migration  within  our  loan 
portfolio  and  revision  in  management’s  economic 
outlook  reflecting 
the  COVID-19 
pandemic.  Allowance  estimates  remain  subject  to 
continued  model  and  economic  uncertainty  and 
management  may  use  qualitative    adjustments.  If 
future  data  and  forecasts  deviate  relative  to  the 
forecasts  utilized  to  determine  our  allowance  for 
credit losses as of December 31, 2020, or if credit risk 
migration  is  higher  or  lower  than  forecasted  for 
reasons  independent  of  the  economic  forecast,  our 
allowance for credit losses will also change.

impact  of 

the 

Allowance  for  Loan  Losses  under  Incurred  Loss 
Methodology  for  the  years  ended  December  31, 
2019 and December 31, 2018

On-Balance Sheet Credit Exposures

risk 

Factors considered in evaluating the appropriate 
level  of  the  allowance  for  each  segment  of  our  loan 
portfolio  under  the  incurred  loss  model  included  loss 
experience,  the  probability  of  default  reflected  in  our 
counterparty's 
internal 
creditworthiness,  then-current  economic  conditions 
and adverse situations that may affect the borrower’s 
ability to repay, the estimated value of the underlying 
collateral, if any, the performance of individual credits 
in  relation  to  contract  terms,  and  other  relevant 
factors. 

rating 

the 

of 

Loans were charged off to the allowance for loan 
losses in the reporting period in which either an event 
occurred  that  confirmed  the  existence  of  a  loss  on  a 
loan,  including  a  sale  of  a  loan  below  its  carrying 
value,  or  a  portion  of  a  loan  was  determined  to  be 
uncollectible.  In  addition,  any  impaired  loan  that  was 
determined  to  be  collateral-dependent  was  reduced 
to  an  amount  equal  to  the  fair  value  of  the  collateral 
less  costs  to  sell. A  loan  was  identified  as  collateral-
dependent when management determined that it was 
probable  that  the  underlying  collateral  would  be  the 
sole source of repayment. Recoveries were recorded 
on a cash basis as adjustments to the allowance. 

The  following  table  presents  activity  in  the 
allowance  for  loan  losses  for  the  periods  indicated 
under the incurred loss methodology:

(In millions)

Allowance for loan losses:

Beginning balance
Provision for credit losses(1)
Charge-offs(1)

Ending balance

Year Ended 
December 31, 
2019

Year Ended 
December 31, 
2018

$ 

$ 

67  $ 

10 

(3) 

74  $ 

54 

15 

(2) 

67 

(1)  The  provisions  and  charge  offs  for  credit  losses  were  primarily  attributable  to 
exposure to purchased leveraged loans to non-investment grade loans.
Off-Balance Sheet Credit Exposures

The 

reserve 

for  off-balance  sheet  credit 
exposures,  recorded  in  accrued  expenses  and  other 
liabilities  in  our  consolidated  statement  of  condition, 
represented  management’s  estimate  of  probable 
credit losses primarily in letters and lines of credit and 
other  credit-enhancement  facilities  provided  to  our 
clients and outstanding as of the balance sheet date. 

The reserve was evaluated on a regular basis by 
management.  Factors  considered  in  evaluating  the 
appropriate level of this reserve were similar to those 
considered  with  respect  to  the  allowance  for  loan 
losses.  Provisions  to  maintain  the  reserve  at  a  level 
considered  by  us 
to  absorb 
in  outstanding 
estimated 
facilities  were  recorded  in  other  expenses  in  our 
consolidated statement of income.

to  be  appropriate 

incurred  credit 

losses 

Note 5.    Goodwill and Other Intangible Assets

long-lived 

Goodwill represents the excess of the cost of an 
acquisition over the fair value of the net tangible and 
other  intangible  assets  acquired.  Other  intangible 
intangible 
assets  represent  purchased 
assets,  primarily  client  relationships,  that  can  be 
distinguished  from  goodwill  because  of  contractual 
rights or because the asset can be exchanged on its 
own  or  in  combination  with  a  related  contract,  asset 
or liability. Goodwill is not amortized, but is subject to 
at  least  annual  evaluation  for  impairment.  Other 
intangible  assets,  which  are  subject  to  evaluation  for 
impairment, are mainly related to client relationships, 
which  are  amortized  on  a  straight-line  basis  over 
periods ranging from five to twenty years, technology 
assets,  which  are  amortized  on  a  straight-line  basis 
over  periods  ranging  from  three  to  ten  years,  and 
core  deposit  intangible  assets,  which  are  amortized 
on  a  straight-line  basis  over  periods  ranging  from 
sixteen  to  twenty-two  years,  with  such  amortization 
recorded  in  other  expenses  in  our  consolidated 
statement of income.

Impairment  of  goodwill  is  deemed  to  exist  if  the 
carrying  value  of  a  reporting  unit,  including  its 
allocation  of  goodwill  and  other  intangible  assets, 
exceeds its estimated fair value. Impairment of other 

 State Street Corporation | 154

 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

intangible assets is deemed to exist if the balance of 
the  other  intangible  asset  exceeds  the  cumulative 
expected net cash inflows related to the asset over its 
remaining  estimated  useful  life.  If  these  reviews 
determine that goodwill or other intangible assets are 
impaired,  the  value  of  the  goodwill  or  the  other 
intangible  asset  is  written  down  through  a  charge  to 
other  expenses  in  our  consolidated  statement  of 
income.  There  were  no  impairments  to  goodwill  or 
other intangible assets in 2020, 2019 and 2018.

The  following  table  presents  changes  in  the 
the  periods 

carrying  amount  of  goodwill  during 
indicated:

(In millions)

Goodwill:

Ending balance 
December 31, 2018
Acquisitions(2)
Foreign currency 
translation

Ending balance 
December 31, 2019

Foreign currency 
translation

Ending balance 
December 31, 2020

Investment
Servicing(1)

Investment
Management

Total

$ 

7,180  $ 

266  $ 

122 

(13) 

7,289 

124 

— 

1 

267 

3 

7,446 

122 

(12) 

7,556 

127 

$ 

7,413  $ 

270  $ 

7,683 

(1) Investment Servicing includes our acquisition of CRD. 
(2)  We  completed  the  purchase  price  accounting  for  the  CRD  acquisition  as  of 
March 31, 2019. Upon completion of valuation procedures related to the acquired 
assets  and  assumed  liabilities,  primarily  the  identifiable  intangible  assets,  we 
recorded measurement period adjustments in the year ended December 31, 2019, 
resulting  in  an  increase  in  the  goodwill  of  $113  million  and  a  decrease  of  $93 
million in other intangible assets.

The following  table presents changes in the  net 
carrying amount of other intangible assets during the 
periods indicated:

(In millions)

Other intangible 
assets:

Ending balance 
December 31, 2018
Acquisitions(2)
Amortization

Foreign currency 
translation

Ending balance 
December 31, 2019

Amortization

Foreign currency 
translation

Ending balance 
December 31, 2020

Investment
Servicing(1)

Investment
Management

Total

$ 

2,218  $ 

151  $ 

2,369 

(93) 

(207) 

(10) 

1,908 

(206) 

31 

— 

(29) 

— 

122 

(28) 

— 

(93) 

(236) 

(10) 

2,030 

(234) 

31 

$ 

1,733  $ 

94  $ 

1,827 

(1) Investment Servicing includes our acquisition of CRD.
(2)  We  completed  the  purchase  price  accounting  for  the  CRD  acquisition  as  of 
March 31, 2019. Upon completion of valuation procedures related to the acquired 
assets  and  assumed  liabilities,  primarily  the  identifiable  intangible  assets,  we 
recorded measurement period adjustments in the year ended December 31, 2019, 
resulting  in  a  decrease  in  the  fair  value  of  other  intangible  assets  of  $93  million, 
with a corresponding increase to goodwill. 

The  following  table  presents  the  gross  carrying 
amount,  accumulated  amortization  and  net  carrying 
amount  of  other  intangible  assets  by  type  as  of  the 
dates indicated:

December 31, 2020

(In millions)

Other intangible 
assets:

Gross
Carrying
Amount

Accumulated
Amortization

Net
Carrying
Amount

Client relationships

$ 

2,704  $ 

(1,450)  $ 

1,254 

Technology

Core deposits

Other

Total

December 31, 2019

(In millions)

Other intangible 
assets:

393 

690 

107 

(113) 

(425) 

(79) 

280 

265 

28 

$ 

3,894  $ 

(2,067)  $ 

1,827 

Gross
Carrying
Amount

Accumulated
Amortization

Net
Carrying
Amount

Client relationships

$ 

3,104  $ 

(1,718)  $ 

1,386 

Technology

Core deposits

Other

Total

403 

673 

100 

(87) 

(381) 

(64) 

316 

292 

36 

$ 

4,280  $ 

(2,250)  $ 

2,030 

Amortization expense related to other intangible 
assets  was  $234  million,  $236  million  and  $226 
million in 2020, 2019  and 2018, respectively.

Expected  future  amortization  expense  for  other 
intangible assets recorded as of December 31, 2020 
is as follows:

(In millions)

Future Amortization

Years Ended December 31,

2021

2022

2023

2024

2025

$ 

235 

232 

231 

224 

199 

 State Street Corporation | 155

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 6.    Other Assets

The following table presents the components of other assets as of the dates indicated:

(In millions)
Securities borrowed(1)

Derivative instruments, net

Bank-owned life insurance

Investments in joint ventures and other unconsolidated entities

Collateral, net

Right-of-use assets

Prepaid expenses

Accounts receivable

Income taxes receivable
Deferred tax assets, net of valuation allowance(2)

Receivable for securities settlement

Deposits with clearing organizations

Other

Total

December 31, 2020

December 31, 2019

$ 

18,330  $ 

5,804 

3,479 

3,095 

2,713 

720 

383 

379 

367 

233 

117 

58 

832 

18,524 

4,753 

3,395 

2,899 

874 

858 

395 

432 

309 

216 

336 

58 

962 

$ 

36,510  $ 

34,011 

(1) Refer to Note 11, for further information on the impact of collateral on our financial statement presentation of securities borrowing and securities lending transactions.
(2) Deferred tax assets and liabilities recorded in our consolidated statement of condition are netted within the same tax jurisdiction.

 Note 7.    Deposits

As  of  December  31,  2020,  we  had  $1.68  billion  of  time  deposits  outstanding,  all  of  which  were  non-US  time 
deposits. As of December 31, 2019, we had $35.15 billion of time deposits outstanding, of which $3.00 billion were 
wholesale CDs, $32.01 billion were derived from client deposits (payable on demand to such clients) and held in a 
time deposit established by us as the agent and $139 million were non-U.S. As of December 31, 2020 and 2019, all 
U.S. and non-U.S. time deposits were in amounts of $250,000 or more. As of December 31, 2020, all time deposits 
are scheduled to mature in 2021. Demand deposit overdrafts of $2.98 billion and $3.26 billion were included as loan 
balances at December 31, 2020 and 2019, respectively. 

Note 8.    Short-Term Borrowings

Our short-term borrowings include securities sold under repurchase agreements, short-term borrowings 

associated with our tax-exempt investment program (more fully described in Note 14) and other short-term 
borrowings, including those related to the money market liquidity facility.

Collectively, short-term borrowings had weighted-average interest rates of 0.93% and 1.64% in 2020 and 2019, 

respectively.

The  following  table  presents  information  with  respect  to  the  amounts  outstanding  and  weighted-average 

interest rates of the primary components of our short-term borrowings as of and for the years ended December 31:

(Dollars in millions)

Securities Sold Under
Repurchase Agreements

Tax-Exempt
Investment Program

2020

2019

2018

2020

2019

2018

2020

Other

2019

2018

Balance as of December 31

$  3,413 

$  1,102 

$  1,082 

$  616 

$  823 

$  931 

$  3,302 

$  — 

$  2,000 

Maximum outstanding as of 
any month-end

Average outstanding during 
the year

Weighted-average interest 
rate as of year-end

Weighted-average interest 
rate during the year

nm Not meaningful

  5,373 

  4,125 

  3,441 

823 

931 

  1,078 

  25,665 

— 

  2,000 

  2,615 

  1,616 

  2,048 

771 

898 

  1,023 

  8,251 

3 

nm

 .00 %

 .00 %

 1.38 %

 .23 %

 1.75 %

 1.74 %

 1.35 %

 .00 %

 2.68 %

 .14 

 1.90 

 .62 

 .78 

 1.51 

 1.46 

 1.23 

 .01 

nm

Obligations to repurchase securities sold are recorded as a liability in our consolidated statement of condition. 
U.S. government securities with a fair value of $3.98 billion underlying the repurchase agreements remained in our 
investment securities portfolio as of December 31, 2020.

 State Street Corporation | 156

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents information about these U.S. government securities and the carrying value of the 

related repurchase agreements, including accrued interest, as of December 31, 2020.

U.S. Government
Securities Sold

Amortized
Cost

Fair Value

Repurchase
Agreements(1)

Amortized
Cost

$ 

2,992  $ 

3,981  $ 

3,413 

(In millions)

Overnight maturity

(1) Collateralized by investment securities.

We maintain an agreement with a clearing organization that enables us to net all securities purchased under 
resale  agreements  and  sold  under  repurchase  agreements  with  counterparties  that  are  also  members  of  the 
clearing  organization.  As  a  result  of  this  netting,  the  average  balances  of  securities  purchased  under  resale 
agreements and securities sold under repurchase agreements were reduced by $100.45 billion in 2020 compared to 
$86.67 billion in 2019. The increase in average balance sheet netting, in 2020 compared to 2019, is primarily due to 
the expansion of our FICC program and new client activity.

State Street Bank currently maintains a line of credit of CAD 1.40 billion, or approximately $1.10 billion, as of 
December  31,  2020,  to  support  its  Canadian  securities  processing  operations.  The  line  of  credit  has  no  stated 
termination date and is cancelable by either party with prior notice. As of December 31, 2020 and 2019, there was 
no balance outstanding on this line of credit.

Note 9.    Long-Term Debt

(Dollars in millions)

Issuance Date

Maturity Date

Coupon Rate

Seniority

Interest Due 
Dates

As of December 31,

2020

2019

Parent Company And Non-Banking Subsidiary Issuances

August 18, 2015

August 18, 2015

August 18, 2025

August 18, 2020

November 19, 2013

November 20, 2023

December 15, 2014

May 15, 2013

December 16, 2024
May 15, 2023(2)

 3.55 %

 2.55 %

 3.7 %

 3.3 %

 3.1 %

Senior notes

Senior notes

Senior notes

Senior notes

Subordinated notes

2/18; 8/18(1)

2/18; 8/18
5/20; 11/20(1)
6/16; 12/16(1)
5/15; 11/15(1)

November 1, 2019

November 1, 2025

 2.354 % Fixed-to-floating rate senior notes

5/1; 11/1

January 24, 2020

January 24, 2030

 2.400 %

Senior notes

1/24, 7/24

March 30, 2020

March 30, 2020

March 30, 2020

May 15, 2017

March 7, 2011

May 19, 2016

May 19, 2016

March 30, 2023

March 30, 2026

March 30, 2031

May 15, 2023

March 7, 2021

May 19, 2021

May 19, 2026

 2.825 % Fixed-to-floating rate senior notes

3/30, 9/30

 2.901 % Fixed-to-floating rate senior notes

3/30, 9/30

 3.152 % Fixed-to-floating rate senior notes

 2.653 % Fixed-to-floating rate senior notes

 4.375 %

 1.95 %

 2.65 %

Senior notes

Senior notes

Senior notes

December 3, 2018

December 3, 2029

 4.141 % Fixed-to-floating rate senior notes

December 3, 2018

December 3, 2024

 3.776 % Fixed-to-floating rate senior notes

August 18, 2015

August 18, 2020

Floating-rate

Senior notes

April 30, 2007

June 15, 2047

Floating-rate

Junior subordinated debentures

3/30, 9/30
5/15; 11/15(1)
3/7; 9/7(1)
5/19; 11/19(1)
5/19; 11/19(1)
6/3; 12/3(1)
6/3; 12/3(1)

2/18; 5/18; 8/18; 
11/18

3/15; 6/15; 9/15; 
12/15

November 1, 2019

November 1, 2034(2)

 3.031 %

Fixed-to-floating rate senior 
subordinated notes

5/1; 11/1

May 15, 1998

May 15, 2028

Floating-rate

Junior subordinated debentures

2/15; 5/15; 8/15; 
11/15

June 15, 2026(3)

 7.35 %

Senior notes

6/15; 12/15

June 21, 1996

Parent Company

Long-term finance leases

Total long-term debt

$ 

1,413  $ 

— 

1,070 

1,075 

1,039 

1,047 

821 

748 

498 

497 

766 

752 

753 

796 

594 

538 

— 

499 

546 

100 

150 

103 

1,331 

1,191 

1,037 

1,022 

1,006 

991 

— 

— 

— 

— 

753 

748 

744 

741 

546 

522 

500 

499 

492 

100 

150 

136 

$ 

13,805  $ 

12,509 

(1) We have entered into interest rate swap agreements, recorded as fair value hedges, to modify our interest expense on these senior and subordinated notes from a fixed rate to a floating rate. 
As of December 31, 2020 and 2019, the carrying value of long-term debt associated with these fair value hedges was $691 million  and$157 million, respectively. Refer to Note 10 for additional 
information about fair value hedges.
(2) The subordinated notes qualify for inclusion in tier 2 regulatory capital under current federal regulatory capital guidelines.
(3) We may not redeem notes prior to their maturity.

 State Street Corporation | 157

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

junior 

floating 

In  the  fourth  quarter  of  2019,  we  completed  a 
cash  tender  offer  for  approximately  $297  million  of 
our  $800  million  aggregate  principal  amount  of 
subordinated 
rate 
outstanding 
debentures  due  2047, 
in  a  gain  of 
approximately  $44  million.  Additionally,  in  the  fourth 
quarter  of  2019,  we  completed  a  redemption  for 
approximately  $50  million  of  our  $150  million 
aggregate  principal  amount  of  outstanding  floating 
rate junior subordinated debentures due 2028.
Termination of Replacement Capital Covenant

resulting 

Prior to November 20, 2019, we were subject to 
a  replacement  capital  covenant  dated April  30,  2007 
(the  Original  RCC),  as  amended  by  the  amendment 
to replacement capital covenant dated May 13, 2016 
(the RCC Amendment and, together with the Original 
RCC,  the  Replacement  Capital  Covenant).  Pursuant 
to  the  terms  of  the  Replacement  Capital  Covenant, 
neither us nor any of our subsidiaries, including State 
Street  Bank,  was  permitted  to  repay,  redeem  or 
purchase  any  of  the  outstanding  floating  rate  junior 
subordinated  debentures  due  2047  prior  to  June  1, 
2047  unless  certain  conditions  had  been  satisfied, 
except  to  the  extent  that  (i)  we  obtained  the  prior 
approval  of  the  Federal  Reserve,  if  such  approval 
was then required, and (ii) we had received proceeds, 
up to specified percentages of the aggregate principal 
the  applicable  redemption  or 
amount  repaid  or 
purchase  price, 
issuance  of 
qualifying  securities  with  characteristics  that  are  the 
same  as,  or  more  equity-like  than,  the  applicable 
characteristics of the floating rate junior subordinated 
debentures due 2047 during the 180 days prior to the 
date  of  that  repayment,  redemption  or  purchase 
(which  period  was  to  be  shortened  under  certain 
specified  circumstances).  The  Replacement  Capital 
Covenant  was  a  covenant  for  the  benefit  of  persons 
buying,  holding  or  selling  specified  series  of  our 
unsecured  long-term  indebtedness  or  our  depository 
institution  subsidiaries  (the  Covered  Debt).  The 
original Covered Debt under the Replacement Capital 
Covenant  were  the  outstanding  floating  rate  junior 
subordinated debentures due 2028.

the  sale  or 

from 

The  Replacement  Capital  Covenant  was 
terminated  automatically  without  further  action  on 
November  20,  2019,  following  the  settlement  of  the 
partial  redemption  of  approximately  $50  million 
aggregate  principal  amount  of  floating  rate  junior 
subordinated  debentures  due  2028  and 
the 
redesignation  of  our  2.650%  Senior  Notes  due  2026 
as  Covered  Debt 
the 
Replacement Capital Covenant, and purchases of the 
floating rate junior subordinated debentures due 2047 
are  permissible  without  issuing  qualifying  securities 
under the Replacement Capital Covenant.

the  purposes  of 

for 

Parent Company

As  of  December  31,  2020  and  2019,  long-term 
finance leases included $103 million and $136 million, 
to  our  One  Lincoln  Street 
respectively,  related 
headquarters  building  and 
related  underground 
parking  garage.  Refer  to  Note  20  for  additional 
information.

Note 10.    Derivative Financial Instruments

financial 

instruments 

We  use  derivative 

to 
support our clients' needs and to manage our interest 
rate  and  currency  risks.  These  financial  instruments 
consist of FX contracts such as forwards, futures and 
options  contracts;  interest  rate  contracts  such  as 
interest  rate  swaps  (cross  currency  and  single 
currency) and futures; and other derivative contracts. 
Derivative  instruments  used  for  risk  management 
purposes that are highly effective in offsetting the risk 
being  hedged  are  generally  designated  as  hedging 
instruments  in  hedge  accounting  relationships,  while 
others  are  economic  hedges  and  not  designated  in 
hedge accounting relationships. Derivatives in hedge 
accounting  relationships  are  disclosed  according  to 
the  type  of  hedge,  such  as,  fair  value,  cash  flow,  or 
net  investment.  Derivatives  designated  as  hedging 
instruments  in  hedge  accounting  relationships  are 
carried  at  fair  value  with  change  in  fair  value 
recognized  in  the  consolidated  statement  of  income 
or OCI, as appropriate. Derivatives not designated in 
hedge  accounting 
those 
derivatives  entered  into  to  support  client  needs  and 
derivatives  used  to  manage  interest  rate  or  foreign 
currency  risk  associated  with  certain  assets  and 
liabilities.  Such  derivatives  are  carried  at  fair  value 
with  changes 
the 
fair  value 
in 
consolidated statement of income.

relationships 

recognized 

include 

in 

Derivatives  Not  Designated 
Instruments

as  Hedging 

instruments, 

We  provide  foreign  exchange  forward  contracts 
and  options  in  support  of  our  client  needs,  and  also 
act as a dealer in the currency markets. As part of our 
trading  activities,  we  assume  positions  in  both  the 
foreign exchange and interest rate markets by buying 
and  selling  cash  instruments  and  using  derivative 
financial 
foreign  exchange 
forward contracts, foreign exchange and interest rate 
options,  interest  rate  forward  contracts,  and  interest 
rate futures. The entire change in the fair value of our 
non-hedging  derivatives  utilized 
trading 
activities  are  recorded  in  foreign  exchange  trading 
services revenue, and the entire change in fair value 
of  our  non-hedging  derivatives  utilized  in  our  asset-
and-liability  management  activities  are  recorded  in 
net interest income.

including 

in  our 

We  enter  into  stable  value  wrap  derivative 
contracts  with  unaffiliated  stable  value  funds  that 

 State Street Corporation | 158

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

allow  a  stable  value  fund  to  provide  book  value 
coverage 
its  participants.  These  derivatives 
contracts qualify as guarantees as described in Note 
12.

to 

We grant deferred cash awards to certain of our 
employees  as  part  of  our  employee 
incentive 
compensation plans. We account for these awards as 
derivative  financial  instruments,  as  the  underlying 
referenced shares are not equity instruments of ours. 
The fair value of these derivatives is referenced to the 
value  of  units  in  State  Street-sponsored  investment 
funds or funds sponsored by other unrelated entities. 
fair  value 
We  re-measure 
quarterly,  and 
in 
compensation  and  employee  benefits  expenses  in 
our consolidated statement of income.

these  derivatives 

the  change 

in  value 

record 

to 

Derivatives Designated as Hedging Instruments

formally  assess  and  document 

In  connection  with  our  asset-and-liability 
management  activities,  we  use  derivative  financial 
instruments  to  manage  our  interest  rate  risk  and 
foreign currency risk for certain assets and liabilities. 
At both the inception of the hedge and on an ongoing 
the 
basis,  we 
effectiveness of a derivative designated in a hedging 
relationship  and  the  likelihood  that  the  derivative  will 
be  an  effective  hedge 
future  periods.  We 
discontinue hedge accounting prospectively when we 
determine  that  the  derivative  is  no  longer  highly 
effective  in  offsetting  changes  in  fair  value  or  cash 
flows  of  the  underlying  risk  being  hedged,  the 
is  sold,  or 
derivative  expires, 
management discontinues the hedge designation.

terminates  or 

in 

including 

liability  or 

includes 
the  asset  or 

The  risk  management  objective  of  a  highly 
effective  hedging  strategy  that  qualifies  for  hedge 
accounting must be formally documented. The hedge 
the  derivative  hedging 
documentation 
instrument, 
forecasted 
transaction, type of risk being hedged and method for 
the  derivative 
assessing  hedge  effectiveness  of 
prospectively and retrospectively. We use quantitative 
and 
methods 
cumulative  dollar  offset  method,  comparing 
the 
change  in  the  fair  value  of  the  derivative  to  the 
change in fair value or  the cash flows of the hedged 
item. We may also utilize qualitative methods such as 
matching critical terms and evaluation of any changes 
in those critical terms. Effectiveness is assessed and 
documented  quarterly  and  if  determined  that  the 
derivative  is  not  highly  effective  at  hedging  the 
designated risk hedge accounting is discontinued.
Fair Value Hedges

regression 

analysis 

Derivatives designated as fair value hedges are 
utilized  to  mitigate  the  risk  of  changes  in  the  fair 
values  of  recognized  assets  and  liabilities,  including 
long-term  debt, AFS  securities,  and  foreign  currency 
investment  securities.  We  use  interest  rate  or  FX 

contracts  in  this  manner  to  manage  our  exposure  to 
changes in the fair value of hedged items caused by 
changes in interest rates or FX rates. 

in 

the  hedged  risk  are  recognized 

Changes  in  the  fair  value  of  the  derivative  and 
changes  in  fair  value  of  the  hedged  item  due  to 
changes 
in 
earnings  in  the  same  line  item.  If  a  hedge  is 
item  was  not 
terminated,  but 
the  hedged 
derecognized,  all  remaining  adjustments 
the 
carrying  amount  of  the  hedged  item  are  amortized 
over  a  period  that  is  consistent  with  the  amortization 
of  other  discounts  or  premiums  associated  with  the 
hedged item. 
Cash Flow Hedges

to 

in 

foreign 

liabilities  or 

Derivatives designated as cash flow hedges are 
utilized  to  offset  the  variability  of  cash  flows  of 
recognized  assets  or 
forecasted 
transactions.  We  have  entered  into  FX  contracts  to 
hedge  the  change  in  cash  flows  attributable  to  FX 
movements 
currency  denominated 
investment  securities.  Additionally,  we  have  entered 
into  interest  rate  swap  agreements  to  hedge  the 
forecasted cash flows associated with LIBOR indexed 
floating-rate 
rate  swaps 
synthetically convert the loan interest receipts from a 
variable-rate  to  a  fixed-rate,  thereby  mitigating  the 
risk attributable to changes in the LIBOR benchmark 
rate.

loans.  The 

interest 

in 

Changes 

the  derivatives 
fair  value  of 
designated as cash flow hedges are initially recorded 
in  AOCI  and  then  reclassified  into  earnings  in  the 
same  period  or  periods  during  which  the  hedged 
forecasted 
transaction  affects  earnings  and  are 
presented in the same income statement line item as 
the  earnings  effect  of  the  hedged  item.  If  the  hedge 
relationship is terminated, the change in fair value on 
the  derivative  recorded  in  AOCI  is  reclassified  into 
earnings  consistent  with  the  timing  of  the  hedged 
item.  For  hedge  relationships  that  are  discontinued 
because  a  forecasted  transaction  is  not  expected  to 
occur  according  to  the  original  hedge  terms,  any 
in  AOCI  are 
related  derivative  values  recorded 
immediately 
in  earnings.  As  of 
December  31,  2020,  the  maximum  maturity  date  of 
the underlying loans is approximately 3.7 years.

recognized 

Net Investment Hedges

Derivatives  categorized  as  net 

investment 
hedges are entered into to protect the net investment 
in our foreign operations against adverse changes in 
exchange  rates.  We  use  FX  forward  contracts  to 
convert  the  foreign  currency  risk  to  U.S.  dollars  to 
mitigate our exposure to fluctuations in FX rates. The 
changes in fair value of the FX forward contracts are 
recorded,  net  of  taxes,  in  the  foreign  currency 
translation component of OCI.

 State Street Corporation | 159

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the aggregate contractual, or notional, amounts of derivative financial instruments 

including those entered into for trading and asset-and-liability management activities as of the dates indicated:

(In millions)

December 31, 2020

December 31, 2019

Derivatives not designated as hedging instruments:

Interest rate contracts:

Futures

Foreign exchange contracts:

Forward, swap and spot

Options purchased

Options written

Futures

Other:

Stable value contracts(1)
Deferred value awards(2)

Derivatives designated as hedging instruments:

Interest rate contracts:

Swap agreements

Foreign exchange contracts:

Forward and swap

$ 

2,842  $ 

4,368 

2,640,989 

2,378,808 

946 

661 

1,980 

32,359 

332 

7,449 

5,221 

1,581 

1,110 

1,040 

26,895 

389 

15,196 

3,176 

(1) The notional value of the stable value contracts represents our maximum exposure. However, exposure to various stable value contracts is generally contractually 
limited to substantially lower amounts than the notional values.

(2) Represents grants of deferred value awards to employees; refer to discussion in this note under "Derivatives Not Designated as Hedging Instruments."

Notional  amounts  are  provided  here  as  an  indication  of  the  volume  of  our  derivative  activity  and  serve  as  a 

reference to calculate the fair values of the derivative.

The following tables present the fair value of derivative financial instruments, excluding the impact of master 
netting  agreements,  recorded  in  our  consolidated  statement  of  condition  as  of  the  dates  indicated. The  impact  of 
master netting agreements is provided in Note 11.

(In millions)

December 31, 2020

December 31, 2019

December 31, 2020

December 31, 2019

Derivative Assets(1)

Derivative Liabilities(2)

Derivatives not designated as hedging instruments:

Foreign exchange contracts

Other derivative contracts

Total

Derivatives designated as hedging instruments:

Foreign exchange contracts

Interest rate contracts

Total

$ 

$ 

$ 

$ 

25,939  $ 

15,140  $ 

25,811  $ 

— 

— 

157 

25,939  $ 

15,140  $ 

25,968  $ 

4  $ 

1 

5  $ 

—  $ 

8 

8  $ 

116  $ 

42 

158  $ 

15,054 

182 

15,236 

96 

49 

145 

(1) Derivative assets are included within other assets in our consolidated statement of condition. 
(2) Derivative liabilities are included within other liabilities in our consolidated statement of condition.

 State Street Corporation | 160

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  following  tables  present  the  impact  of  our  use  of  derivative  financial  instruments  on  our  consolidated 

statement of income for the periods indicated:

(In millions)

Derivatives not designated as hedging 
instruments:

Foreign exchange contracts

Foreign exchange contracts

Interest rate contracts

Interest rate contracts

Other derivative contracts

Other derivative contracts

Total

Years Ended December 31,

2020

2019

2018

Location of Gain (Loss) on
Derivative in Consolidated
Statement of Income

Amount of Gain (Loss) on Derivative Recognized 
in Consolidated Statement of Income

Foreign exchange trading services revenue $ 
Interest expense(1)

Foreign exchange trading services revenue  
Software and processing fees(1)

Foreign exchange trading services revenue  

922  $ 

63 

3 

— 

— 

630  $ 

(153) 

(3) 

— 

— 

Compensation and employee benefits

$ 

(189) 

799  $ 

(205) 

269  $ 

723 

(41) 

(6) 

(1) 

5 

(171) 

509 

(1) 2018 includes approximately $15 million of swap costs related to the first quarter of 2018 that were reclassified from software and processing fees to interest 
expense.

The  following  table  shows  the  carrying  amount  and  associated  cumulative  basis  adjustments  related  to  the 
application of hedge accounting that is included in the carrying amount of hedged assets and liabilities in fair value 
hedging relationships:

(In millions)

Long-term debt

Available-for-sale securities

Total

(In millions)

Long-term debt

Available-for-sale securities

Total

December 31, 2020

Hedged Items Currently Designated

Hedged Items No Longer Designated(1)

Carrying Amount of 
Assets and 
Liabilities

Cumulative Hedge  
Accounting Basis 
Adjustments

Carrying Amount of 
Assets and 
Liabilities

Cumulative Hedge  
Accounting Basis 
Adjustments

$ 

$ 

496  $ 

2,330 

2,826  $ 

3  $ 

45 

48  $ 

10,023  $ 

— 

10,023  $ 

688 

— 

688 

December 31, 2019

Hedged Items Currently Designated

Hedged Items No Longer Designated(1)

Carrying Amount of 
Assets and 
Liabilities

Cumulative Hedge  
Accounting Basis 
Adjustments

Carrying Amount of 
Assets and 
Liabilities

Cumulative Hedge  
Accounting Basis 
Adjustments

$ 

$ 

9,769  $ 

940 

10,709  $ 

164  $ 

49 

213  $ 

1,199  $ 

— 

1,199  $ 

(8) 

— 

(8) 

(1) Represents hedged items no longer designated in qualifying fair value hedging relationships for which an associated basis adjustment exists at the balance sheet 
date.

As of December 31, 2020 and December 31, 2019, the total notional amount of the interest rate swaps of fair 

value hedges was $2.60 billion and $10.20 billion, respectively.

 State Street Corporation | 161

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  following  tables  present  the  impact  of  our  use  of  derivative  financial  instruments  on  our  consolidated 

statement of income for the periods indicated:

Location of 
Gain (Loss) on 
Derivative in 
Consolidated 
Statement of Income

2018

Years Ended December 31,
2019
2020
Amount of Gain
(Loss) on Derivative
Recognized in
Consolidated
Statement of Income

Hedged Item in 
Fair Value 
Hedging 
Relationship

Location of Gain 
(Loss) on 
Hedged Item in 
Consolidated 
Statement of Income

2018

Years Ended December 31,
2019
2020
Amount of Gain
(Loss) on Hedged
Item Recognized in
Consolidated
Statement of Income

(In millions)

Derivatives designated 
as fair value hedges:

Foreign exchange 
contracts

Foreign exchange 
contracts

Software and 
processing fees

Software and 
processing fees

$  —  $  —  $ 

(74) 

— 

— 

(328) 

Investment 
securities

Foreign 
exchange 
deposit

Software and 
processing fees

Software and 
processing fees

Interest rate contracts

Net interest income

Interest rate contracts

Net interest income

1 

566 

(4) 

266 

Available-for-
sale securities(1)

31 

Net interest income

(58)  Long-term debt

Net interest income

(559) 

(255) 

— 

(4) 

— 

2 

328 

(32) 

49 

$  —  $  —  $ 

74 

Total

$  567  $  262  $ 

(429) 

$ 

(563)  $ 

(253)  $ 

419 

(1) In 2020, 2019 and 2018, $3 million, $18 million and $24 million, respectively, of net unrealized gains on AFS investment securities designated in fair value hedges 
were recognized in OCI.

Years Ended December 31,

2020

2019

2018

(In millions)

Amount of Gain or (Loss) Recognized in 
Other Comprehensive Income on Derivative

Derivatives designated as cash flow hedges:

Location of Gain or 
(Loss) Reclassified from 
Accumulated Other 
Comprehensive Income 
into Income

Years Ended December 31,

2020

2019

2018

Amount of Gain or (Loss) Reclassified from 
Accumulated Other Comprehensive Income 
into Income

Interest rate contracts

Foreign exchange contracts

Total derivatives designated as 
cash flow hedges

$ 

$ 

176  $ 

(22) 

8  $ 

(12)  Net interest income

43 

(12)  Net interest income

154  $ 

51  $ 

(24) 

Derivatives designated as net investment hedges:

Foreign exchange contracts

Total derivatives designated as 
net investment hedges

Total

$ 

$ 

(250)  $ 

30  $ 

(250) 

(96)  $ 

30 

81  $ 

81 

81 

57 

Gains (Losses) related to 
investment securities, net

$ 

$ 

$ 

$ 

49  $ 

23 

(10)  $ 

27 

72  $ 

17  $ 

—  $ 

—  $ 

— 

72  $ 

— 

17  $ 

(1) 

27 

26 

— 

— 

26 

Derivatives Netting and Credit Contingencies

Netting

Derivatives  receivable  and  payable  as  well  as  cash  collateral  from  the  same  counterparty  are  netted  in  the 
consolidated  statement  of  condition  for  those  counterparties  with  whom  we  have  legally  binding  master  netting 
agreements  in  place.  In  addition  to  cash  collateral  received  and  transferred  presented  on  a  net  basis,  we  also 
receive  and  transfer  collateral  in  the  form  of  securities,  which  mitigate  credit  risk  but  are  not  eligible  for  netting. 
Additional information on netting is provided in Note 11.

Credit Contingencies 

Certain  of  our  derivatives  are  subject  to  master  netting  agreements  with  our  derivative  counterparties 
containing  credit  risk-related  contingent  features,  which  requires  us  to  maintain  an  investment  grade  credit  rating 
with  the  various  credit  rating  agencies.  If  our  rating  falls  below  investment  grade,  we  would  be  in  violation  of  the 
provisions,  and  counterparties  to  the  derivatives  could  request  immediate  payment  or  demand  full  overnight 
collateralization on derivatives instruments in net liability positions. The aggregate fair value of all derivatives with 
credit  contingent  features  and  in  a  liability  position  as  of  December  31,  2020  totaled  approximately  $3.91  billion, 
against which we provided $1.69 billion of collateral in the normal course of business. If our credit related contingent 
features underlying these agreements were triggered as of December 31, 2020, the maximum additional collateral 
we would be required to post to our counterparties is approximately $2.22 billion.

 State Street Corporation | 162

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 11.    Offsetting Arrangements

Certain  of  our  transactions  are  subject  to  master  netting  agreements  that  allow  us  to  net  receivables  and 
payables by contract and settlement type. For those legally enforceable contracts, we net receivables and payables 
with the same counterparty on our statement of condition.

In addition to netting receivables and payables with our derivatives counterparty where a legal and enforceable 
netting arrangement exist, we also net related cash collateral received and transferred up to the fair value exposure 
amount.

With  respect  to  our  securities  financing  arrangements,  we  net  balances  outstanding  on  our  consolidated 
statement of condition for those transactions that met the netting requirements and were transacted under a legally 
enforceable netting arrangement with the counterparty.

Securities  received  as  collateral  under  securities  financing  or  derivatives  transactions  can  be  transferred  as 
collateral in many instances. The securities received as proceeds under secured lending transactions are recorded 
at  a  value  that  approximates  fair  value  in  other  assets  in  our  consolidated  statement  of  condition  with  a  related 
liability to return the collateral, if we have the right to transfer or re-pledge the collateral.

As  of  December  31,  2020  and  December  31,  2019,  the  value  of  securities  received  as  collateral  from  third 
parties  where  we  are  permitted  to  transfer  or  re-pledge  the  securities  totaled  $6.48  billion  and  $10.09  billion, 
respectively,  and  the  fair  value  of  the  portion  that  had  been  transferred  or  re-pledged  as  of  the  same  dates  was 
$3.88 billion and $5.72 million, respectively. 

  The  following  tables  present  information  about  the  offsetting  of  assets  related  to  derivative  contracts  and 

secured financing transactions, as of the dates indicated:

Assets:

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Cash collateral and securities netting

Total derivatives

Other financial instruments:

Resale agreements and securities 
borrowing(7)(8)

Total derivatives and other financial 
instruments

December 31, 2020

Gross Amounts 
of Recognized 
Assets(1)(2)

Gross Amounts 
Offset in Statement 
of Condition(3)

Net Amounts of 
Assets Presented in 
Statement of 
Condition

Gross Amounts Not Offset in 
Statement of Condition

Cash and 
Securities 
Received(4)

Net Amount(5)

$ 

25,943  $ 

(14,271)  $ 

11,672  $ 

—  $ 

11,672 

1 

NA  

25,944 

— 

(5,869) 

(20,140) 

1 

(5,869) 

5,804 

— 

(1,105) 

(1,105) 

1 

(6,974) 

4,699 

174,461 

(153,025) 

21,436 

(20,568) 

868 

$ 

200,405  $ 

(173,165)  $ 

27,240  $ 

(21,673)  $ 

5,567 

 State Street Corporation | 163

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Assets:

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Cash collateral and securities netting

Total derivatives

Other financial instruments:

Resale agreements and securities 
borrowing(7)(8)

Total derivatives and other financial 
instruments

December 31, 2019

Gross Amounts 
of Recognized 
Assets(1)(2)

Gross Amounts 
Offset in Statement 
of Condition(3)

Net Amounts of 
Assets Presented in 
Statement of 
Condition

Gross Amounts Not Offset in 
Statement of Condition

Cash and 
Securities 
Received(4)

Net Amount(5)

$ 

15,140  $ 

(8,081)  $ 

7,059  $ 

—  $ 

7,059 

8 

NA  

15,148 

(4) 

(2,310) 

(10,395) 

4 

(2,310) 

4,753 

— 

(685) 

(685) 

4 

(2,995) 

4,068 

179,989 

(159,978) 

20,011 

(19,572) 

439 

$ 

195,137  $ 

(170,373)  $ 

24,764  $ 

(20,257)  $ 

4,507 

(1) Amounts include all transactions regardless of whether or not they are subject to an enforceable netting arrangement.
(2) Refer to Note 1 and Note 2 for additional information about the measurement basis of derivative instruments.
(3) Amounts subject to netting arrangements which have been determined to be legally enforceable and eligible for netting in the consolidated statement of condition.
(4) Includes securities in connection with our securities borrowing transactions.
(5) Includes amounts secured by collateral not determined to be subject to enforceable netting arrangements.
(6) Variation margin payments presented as settlements rather than collateral.
(7)  Included  in  the  $21.44  billion  as  of  December  31,  2020  were  $3.11  billion  of  resale  agreements  and  $18.33  billion  of  collateral  provided  related  to  securities 
borrowing.  Included  in  the  $20.01  billion  as  of  December  31,  2019  were  $1.49  billion  of  resale  agreements  and  $18.52  billion  of  collateral  provided  related  to 
securities borrowing. Resale agreements and collateral provided related to securities borrowing were recorded in securities purchased under resale agreements and 
other  assets,  respectively,  in  our  consolidated  statement  of  condition.  Refer  to  Note  12  for  additional  information  with  respect  to  principal  securities  finance 
transactions.
(8)  Offsetting  of  resale  agreements  primarily  relates  to  our  involvement  in  FICC,  where  we  settle  transactions  on  a  net  basis  for  payment  and  delivery  through  the 
Fedwire system.
NA Not applicable

The  following  tables  present  information  about  the  offsetting  of  liabilities  related  to  derivative  contracts  and 

secured financing transactions, as of the dates indicated:

Liabilities:

December 31, 2020

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Other derivative contracts

Cash collateral and securities 
netting

Total derivatives

Other financial instruments:

Repurchase agreements and 
securities lending(7)(8)

Gross Amounts of 
Recognized 
Liabilities(1)(2)

Gross Amounts 
Offset in Statement of 
Condition(3)

Net Amounts of 
Liabilities Presented in 
Statement of Condition

Cash and 
Securities 
Received(4)

Net Amount(5)

Gross Amounts Not Offset in 
Statement of Condition

$ 

25,927  $ 

(14,271)  $ 

11,656  $ 

—  $ 

11,656 

42 

157 

NA  

26,126 

— 

— 

(1,287) 

(15,558) 

42 

157 

(1,287) 

10,568 

— 

— 

(1,732) 

(1,732) 

42 

157 

(3,019) 

8,836 

165,793 

(153,025) 

12,768 

(12,448) 

320 

Total derivatives and other financial 
instruments

$ 

191,919  $ 

(168,583)  $ 

23,336  $ 

(14,180)  $ 

9,156 

 State Street Corporation | 164

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Liabilities:

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Other derivative contracts

Cash collateral and securities netting

Total derivatives

Other financial instruments:

Repurchase agreements and 
securities lending(7)(8)

Gross Amounts of 
Recognized 
Liabilities(1)(2)

Gross Amounts Offset 
in Statement of 
Condition(3)

Net Amounts of 
Liabilities Presented in 
Statement of Condition

Gross Amounts Not Offset in 
Statement of Condition

Cash and Securities 
Received(4)

Net Amount(5)

December 31, 2019

$ 

15,150  $ 

(8,081)  $ 

7,069  $ 

—  $ 

7,069 

49 

182 

NA  

15,381 

(4) 

— 

(837) 

(8,922) 

45 

182 

(837) 

6,459 

— 

— 

(557) 

(557) 

45 

182 

(1,394) 

5,902 

171,853 

(159,977) 

11,876 

(10,793) 

1,083 

Total derivatives and other financial 
instruments

$ 

187,234  $ 

(168,899)  $ 

18,335  $ 

(11,350)  $ 

6,985 

(1) Amounts include all transactions regardless of whether or not they are subject to an enforceable netting arrangement.
(2) Refer to Note 1 and Note 2 for additional information about the measurement basis of derivative instruments.
(3) Amounts subject to netting arrangements which have been determined to be legally enforceable and eligible for netting in the consolidated statement of condition.
(4) Includes securities provided in connection with our securities lending transactions.
(5) Includes amounts secured by collateral not determined to be subject to enforceable netting arrangements.
(6) Variation margin payments presented as settlements rather than collateral.
(7) Included in the $12.77 billion as of December 31, 2020 were $3.41 billion of repurchase agreements and $9.36 billion of collateral received related to securities 
lending transactions. Included in the $11.88 billion as of December 31, 2019 were $1.10 billion of repurchase agreements and $10.77 billion of collateral received 
related  to  securities  lending  transactions.  Repurchase  agreements  and  collateral  received  related  to  securities  lending  were  recorded  in  securities  sold  under 
repurchase agreements and accrued expenses and other liabilities, respectively, in our consolidated statement of condition. Refer to Note 12 for additional information 
with respect to principal securities finance transactions.
(8) Offsetting of repurchase agreements primarily relates to our involvement in FICC, where we settle transactions on a net basis for payment and delivery through the 
Fedwire system.
NA Not applicable

The  securities  transferred  under  resale  and  repurchase  agreements  typically  are  U.S. Treasury,  agency  and 
agency  MBS.  In  our  principal  securities  borrowing  and  lending  arrangements,  the  securities  transferred  are 
predominantly equity securities and some corporate debt securities. The fair value of the securities transferred may 
increase  in  value  to  an  amount  greater  than  the  amount  received  under  our  repurchase  and  securities  lending 
arrangements, which exposes us to counterparty risk. We require the review of the price of the underlying securities 
in relation to the carrying value of the repurchase agreements and securities lending arrangements on a daily basis 
and when appropriate, adjust the cash or security to be obtained or returned to counterparties that is reflective of 
the required collateral levels. 

The following table summarizes our repurchase agreements and securities lending transactions by category of 

collateral pledged and remaining maturity of these agreements as of the periods indicated:

(In millions)

Repurchase agreements:

U.S. Treasury and agency 
securities

As of December 31, 2020

As of December 31, 2019

Overnight and 
Continuous

Up to 30 
Days

Greater 
than 90 
Days

Total

Overnight and 
Continuous

Up to 30 
Days

Greater 
than 90 
Days

Total

$ 

152,140  $ 

—  $ 

—  $ 152,140  $ 

156,465  $ 

—  $ 

—  $ 156,465 

Total

152,140 

— 

— 

  152,140 

156,465 

— 

110 

7,578 

4,753 

12,441 

— 

— 

56 

— 

56 

— 

— 

1,156 

— 

— 

110 

8,790 

4,753 

1,156 

13,653 

15 

354 

7,389 

7,500 

15,258 

— 

— 

— 

— 

— 

— 

— 

  156,465 

— 

— 

130 

— 

15 

354 

7,519 

7,500 

130 

  15,388 

Securities lending transactions:

US Treasury and agency securities  

Corporate debt securities

Equity securities
Other(1)

Total

Gross amount of recognized 
liabilities for repurchase 
agreements and securities 
lending

$ 

164,581  $ 

56  $ 

1,156  $ 165,793  $ 

171,723  $ 

—  $ 

130  $ 171,853 

(1) Represents a security interest in underlying client assets related to our enhanced custody business, which assets clients have allowed us to transfer and re-pledge.

 State Street Corporation | 165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 12.    Commitments and Guarantees

The  following  table  presents  the  aggregate 
gross  contractual  amounts  of  our  off-balance  sheet 
commitments and off-balance sheet guarantees as of 
the dates indicated:

(In millions)

Commitments:

December 31, 
2020

December 31, 
2019

Unfunded credit facilities
Guarantees(1):
Indemnified securities financing $ 

$ 

Standby letters of credit

34,213  $ 

29,697 

440,875  $ 

367,901 

3,330 

3,324 

(1)  The  potential  losses  associated  with  these  guarantees  equal  the  gross 
contractual amounts and do not consider the value of any collateral or reflect 
any participations to independent third parties.
Unfunded Credit Facilities

Unfunded  credit  facilities  consist  primarily  of 
liquidity facilities provided to  our fund and municipal 
counterparties,  as  well  as  commitments  to  purchase 
commercial real estate and leveraged loans that have 
not yet settled.

As of December 31, 2020, approximately 73% of 
our  unfunded  commitments  to  extend  credit  expire 
within  one  year.  Since  many  of  these  commitments 
are expected to expire or renew without being drawn 
the  gross  contractual  amounts  do  not 
upon, 
necessarily represent our future cash requirements.

Indemnified Securities Financing

On behalf of our clients, we lend their securities, 
as  agent,  to  brokers  and  other  institutions.  In  most 
circumstances,  we  indemnify  our  clients  for  the  fair 
market  value  of  those  securities  against  a  failure  of 
the borrower to return such securities. We require the 
borrowers  to  maintain  collateral  in  an  amount  in 
excess  of  100%  of  the  fair  market  value  of  the 
securities  borrowed.  Securities  on  loan  and  the 
collateral are revalued daily to determine if additional 
collateral  is  necessary  or  if  excess  collateral  is 
required  to  be  returned  to  the  borrower.  Collateral 
received  in  connection  with  our  securities  lending 
services is held by us as agent and is not recorded in 
our consolidated statement of condition.

The  cash  collateral  held  by  us  as  agent  is 
invested on behalf of our clients. In certain cases, the 
cash  collateral  is  invested  in  third-party  repurchase 
agreements, for which we indemnify the client against 
the  loss  of  the  principal  invested.  We  require  the 
counterparty 
repurchase 
agreement  to  provide  collateral  in  an  amount  in 
excess  of  100%  of  the  amount  of  the  repurchase 
agreement.  In  our  role  as  agent,  the  indemnified 
repurchase  agreements  and  the  related  collateral 
held  by  us  are  not  recorded  in  our  consolidated 
statement of condition.

indemnified 

the 

to 

The  following  table  summarizes  the  aggregate 
fair  values  of  indemnified  securities  financing  and 
related  collateral,  as  well  as  collateral  invested  in 
indemnified  repurchase  agreements,  as  of  the  dates 
indicated:

(In millions)

Fair value of indemnified 
securities financing

Fair value of cash and securities 
held by us, as agent, as 
collateral for indemnified 
securities financing

Fair value of collateral for 
indemnified securities financing 
invested in indemnified 
repurchase agreements

Fair value of cash and securities 
held by us or our agents as 
collateral for investments in 
indemnified repurchase 
agreements

December 31, 
2020

December 31, 
2019

$ 

440,875  $ 

367,901 

463,273 

385,428 

54,432 

45,658 

58,092 

48,887 

to 

return  collateral 

In  certain  cases,  we  participate  in  securities 
finance transactions as a principal. As a principal, we 
borrow  securities  from  the  lending  client  and  then 
lend  such  securities  to  the  subsequent  borrower, 
either  our  client  or  a  broker/dealer.  Our  right  to 
receive  and  obligation 
in 
connection  with  our  securities  lending  transactions 
are  recorded  in  other  assets  and  other  liabilities, 
in  our  consolidated  statement  of 
respectively, 
condition.  As  of  December  31,  2020  and 
December  31,  2019,  we  had  approximately  $18.33 
billion  and  $18.52  billion,  respectively,  of  collateral 
provided  and  approximately  $9.36  billion  and  $10.77 
billion, respectively, of collateral received from clients 
in  connection  with  our  participation 
in  principal 
securities finance transactions.

Stable Value Protection

fixed-income 

Stable  value  funds  wrapped  by  us  are  high 
quality  diversified  portfolios  of  short  intermediate 
duration 
investments.  Stable  value 
contracts are derivative contracts that also qualify as 
guarantees. The  notional  amount  under  non-hedging 
derivatives, provided in Note 10, generally represents 
our  maximum  exposure  under 
these  derivatives 
contracts. However, exposure to various stable value 
contracts is contractually limited to substantially lower 
amounts  than  the  notional  values,  which  represent 
the total assets of the stable value funds.

Standby Letters of Credit

Standby 

letters  of  credit  provide  credit 
enhancement  to  our  municipal  clients  to  support  the 
issuance of capital markets financing.

 State Street Corporation | 166

 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 13.    Contingencies

Legal and Regulatory Matters

or 

inquiries 

regulatory 

In  the  ordinary  course  of  business,  we  and  our 
subsidiaries  are  involved  in  disputes,  litigation,  and 
governmental 
and 
investigations,  both  pending  and  threatened.  These 
matters,  if  resolved  adversely  against  us  or  settled, 
may  result  in  monetary  awards  or  payments,  fines 
and  penalties  or  require  changes  in  our  business 
practices.  The  resolution  or  settlement  of  these 
matters is inherently difficult to predict. Based on our 
assessment  of  these  pending  matters,  we  do  not 
believe  that  the  amount  of  any  judgment,  settlement 
or  other  action  arising  from  any  pending  matter  is 
likely  to  have  a  material  adverse  effect  on  our 
consolidated financial condition. However, an adverse 
outcome  or  development  in  certain  of  the  matters 
described below could have a material adverse effect 
on  our  consolidated  results  of  operations  for  the 
period in which such matter is resolved, or an accrual 
is  determined  to  be  required,  on  our  consolidated 
financial condition, or on our reputation. 

related 

legal  and 

We  evaluate  our  needs  for  accruals  of  loss 
contingencies 
regulatory 
to 
proceedings on a case-by-case basis. When we have 
a  liability  that  we  deem  probable,  and  we  deem  the 
amount of such liability can be reasonably estimated 
as  of 
financial 
the  date  of  our  consolidated 
statements, we accrue our estimate of the amount of 
loss. We also consider a loss probable and establish 
an accrual when we make, or intend to make, an offer 
of settlement. Once established, an accrual is subject 
to  subsequent  adjustment  as  a  result  of  additional 
information.  The  resolution  of  legal  and  regulatory 
proceedings and the amount of reasonably estimable 
loss  (or  range  thereof)  are  inherently  difficult  to 
predict, especially in the early stages of proceedings. 
Even  if  a  loss  is  probable,  an  amount  (or  range)  of 
loss might not be reasonably estimated until the later 
stages of the proceeding due to many factors such as 
the  presence  of  complex  or  novel  legal  theories,  the 
discretion  of  governmental  authorities  in  seeking 
sanctions  or  negotiating  resolutions  in  civil  and 
criminal  matters,  the  pace  and  timing  of  discovery 
and  other  assessments  of  facts  and  the  procedural 
posture of the matter (collectively, "factors influencing 
reasonable estimates"). 

including  potential 

As  of  December  31,  2020,  our  aggregate 
accruals  for  loss  contingencies  for  legal,  regulatory 
totaled  approximately  $144 
and  related  matters 
million, 
fines  by  government 
agencies and civil litigation with respect to the matters 
specifically  discussed  below.  To  the  extent  that  we 
in  our  consolidated 
have  established  accruals 
statement 
loss 
probable 
for 
of 
contingencies, such accruals may not be sufficient to 

condition 

cover our ultimate financial exposure associated with 
any  settlements  or  judgments.  Any  such  ultimate 
financial  exposure,  or  proceedings  to  which  we  may 
become  subject  in  the  future,  could  have  a  material 
adverse  effect  on  our  businesses,  on  our  future 
consolidated 
financial  statements  or  on  our 
reputation. 

As of December 31, 2020, for those matters for 
which  we  have  accrued  probable  loss  contingencies 
(including  the  Invoicing  Matter  described  below)  and 
for other matters for which loss is reasonably possible 
(but not probable) in future periods, and for which we 
are  able  to  estimate  a  range  of  reasonably  possible 
loss,  our  estimate  of  the  aggregate  reasonably 
possible  loss  (in  excess  of  any  accrued  amounts) 
ranges up to approximately $40 million. Our estimate 
with  respect  to  the  aggregate  reasonably  possible 
loss is based upon currently available information and 
is  subject  to  significant  judgment  and  a  variety  of 
assumptions  and  known  and  unknown  uncertainties, 
which may change quickly and significantly from time 
to  time,  particularly  if  and  as  we  engage  with 
applicable  governmental  agencies  or  plaintiffs  in 
connection  with  a  proceeding.  Also,  the  matters 
underlying  the  reasonably  possible  loss  will  change 
from time to time. As a result, actual results may vary 
significantly from the current estimate.

In  certain  pending  matters,  it  is  not  currently 
feasible  to  reasonably  estimate  the  amount  or  a 
range  of  reasonably  possible  loss,  and  such  losses, 
which  may  be  significant,  are  not  included  in  the 
loss  discussed 
estimate  of  reasonably  possible 
above.  This  is  due  to,  among  other  factors,  the 
factors  influencing  reasonable  estimates  described 
above.  An  adverse  outcome  in  one  or  more  of  the 
matters for which we have not estimated the amount 
or a range of reasonably possible loss, individually or 
in the aggregate, could have a material adverse effect 
on  our  businesses,  on  our 
future  consolidated 
financial  statements  or  on  our  reputation.  Given  that 
our  actual 
legal  or  regulatory 
from  any 
proceeding  for  which  we  have  provided  an  estimate 
of  the  reasonably  possible  loss  could  significantly 
exceed  such  estimate,  and  given  that  we  cannot 
estimate  reasonably  possible  loss  for  all  legal  and 
regulatory  proceedings  as  to  which  we  may  be 
subject  now  or  in  the  future,  no  conclusion  as  to  our 
ultimate  exposure  from  current  pending  or  potential 
legal or regulatory proceedings should be drawn from 
the current estimate of reasonably possible loss. 

losses 

The  following  discussion  provides  information 
with  respect  to  significant  legal,  governmental  and 
regulatory matters. 

Invoicing Matter

In  2015,  we  determined  that  we  had  incorrectly 
invoiced  clients  for  certain  expenses.  We  have 

 State Street Corporation | 167

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reimbursed most  of our affected customers for those 
expenses,  and  we  have  implemented  enhancements 
to  our  billing  processes.  In  connection  with  our 
enhancements  to  our  billing  processes,  we  continue 
to  review  historical  billing  practices  and  may  from 
time  to  time  identify  additional  remediation.  In  2017, 
we  identified  an  additional  area  of  incorrect  expense 
billing  associated  with  mailing  services 
in  our 
retirement services business. We currently expect the 
cumulative  total  of  our  payments  to  customers  for 
these  invoicing  errors,  including  the  error  in  the 
retirement  services  business,  to  be  at  least  $370 
million,  all  of  which  has  been  paid  or  is  accrued. 
However,  we  may  identify  additional  remediation 
costs.

In  March  2017,  a  purported  class  action  was 
commenced  against  us  alleging  that  our  invoicing 
practices  violated  duties  owed  to  retirement  plan 
customers  under  the  Employee  Retirement  Income 
Security  Act. 
In  addition,  we  have  received  a 
purported class action demand letter alleging that our 
invoicing  practices  were  unfair  and  deceptive  under 
law.  A  class  of  customers,  or 
Massachusetts 
particular  customers,  may  assert  that  we  have  not 
paid  to  them  all  amounts  incorrectly  invoiced,  and 
may  seek  double  or 
treble  damages  under 
Massachusetts law. 

the 

are 

registered 

We  are  also  cooperating  with  investigations  by 
governmental  and  regulatory  authorities  on  these 
matters,  including  the  civil  and  criminal  divisions  of 
the  DOJ  and  the  DOL,  which  reviews  could  result  in 
significant fines or other sanctions, civil and criminal, 
against us. In June 2019, we reached an agreement 
with  the  SEC  to  settle  its  claims  that  we  violated  the 
recordkeeping  provisions  of  Section  34(b)  of  the 
Investment  Company  Act  of  1940  and  caused 
violations  of  Section  31(a)  of 
Investment 
Company  Act  and  Rules  31a-1(a)  and  31a-1(b) 
thereunder  in  connection  with  our  overcharges  of 
investment 
customers  which 
companies.  In  reaching  this  settlement,  we  neither 
admitted  nor  denied  the  claims  contained  in  the 
SEC’s  order,  and  agreed  to  pay  a  civil  monetary 
penalty of $40 million. Also in June 2019, we reached 
an  agreement  with 
the  Massachusetts  Attorney 
General’s  office  to  resolve  its  claims  related  to  this 
matter. 
this  settlement,  we  neither 
admitted  nor  denied  the  claims  in  the  order,  and 
agreed to pay a civil monetary penalty of $5.5 million. 
The  costs  associated  with  these  settlements  were 
within  our  related  previously  established  accruals  for 
loss  contingencies.  The  SEC  and  Massachusetts 
Attorney  General’s  office  settlements  both  recognize 
that the payment of $48.8 million in disgorgement and 
interest  is  satisfied  by  our  direct  reimbursements  of 
our customers. 

In  reaching 

respect 

legal  accrual  with 

In January 2020, the DOJ outlined a framework 
for  a  possible  resolution  of  their  review.  We  are 
discussing  the  terms  of  a  potential  settlement  of  this 
matter with the DOJ. Separately, we have inquired of 
the DOL as to the status of their review but have not 
entered  into  settlement  discussions  with  the  DOL. 
There  can  be  no  assurance  that  any  settlement  with 
the DOJ or DOL will be reached on financial or other 
terms  acceptable  to  us  or  at  all.  The  aggregate 
amount  of  penalties  that  may  potentially  be  imposed 
upon  us  in  connection  with  the  resolution  of  all 
outstanding  investigations  into  our  historical  billing 
practices is not currently known. We have established 
a 
the  pending 
governmental  investigations  and  civil  litigation  with 
respect  to  this  matter,  however,  our  ultimate  liability 
with  respect  to  this  matter  might  be  significantly  in 
excess of our current accrual. Government authorities 
have significant discretion in criminal and civil matters 
as  to  the  fines  and  other  penalties  they  may  seek  to 
impose.   Any  resolution  of  the  DOJ  and  DOL  claims 
may  involve  penalties  that  could  be  a  significant 
percentage,  or  a  multiple  of,  all  or  a  portion  of  the 
overcharge.    The  severity  of  such  fines  or  penalties 
could take into account factors such as the amount or 
the 
duration  of  our 
government’s  or 
the 
conduct  of  our  employees,  as  well  as  prior  conduct 
such  as  that  which  resulted  in  our  January  2017 
deferred  prosecution  agreement  and  settlement  of 
civil claims regarding our indirect FX business.   

invoicing  and 
regulators’  assessment  of 

incorrect 

to 

The  outcome  of  any  of  these  proceedings  and, 
in  particular,  any  criminal  sanction  could  materially 
adversely  affect  our  results  of  operations  and  could 
have  significant  additional  consequences  for  our 
business and reputation. 

Federal  Reserve/Massachusetts  Division  of  Banks 
Written Agreement

the  Federal  Reserve  and 
relating 

On  June  1,  2015,  we  entered  into  a  written 
the 
agreement  with 
Massachusetts  Division  of  Banks 
to 
deficiencies  identified  in  our  compliance  programs 
with  the  requirements  of  the  Bank  Secrecy Act, Anti-
Money  Laundering  regulations  and  U.S.  economic 
sanctions  regulations  promulgated  by  the  Office  of 
Foreign  Assets  Control.  As  part  of  this  enforcement 
action,  we  have  been  required  to,  among  other 
things,  implement  improvements  to  our  compliance 
programs. In June 2020, the Federal Reserve and the 
Massachusetts  Division  of  Banks  terminated  the 
written  agreement,  based  on  our  compliance  with  its 
requirements.

Shareholder Litigation

A  shareholder  of  ours  has  filed  a  derivative 
complaint  against  the  Company’s  past  and  present 
officers  and  directors  to  recover  alleged  losses 

 State Street Corporation | 168

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

incurred  by  the  Company  relating  to  the  invoicing 
matter and to the Ohio public retirement plans matter.

Income Taxes

In  determining  our  provision  for  income  taxes, 
we  make  certain  judgments  and  interpretations  with 
respect  to  tax  laws  in  jurisdictions  in  which  we  have 
business  operations.  Because  of  the  complex  nature 
of  these  laws,  in  the  normal  course  of  our  business, 
we are subject to challenges from U.S. and non-U.S. 
income  tax  authorities  regarding  the  amount  of 
income  taxes  due.  These  challenges  may  result  in 
adjustments  to  the  timing  or  amount  of  taxable 
income  or  deductions  or  the  allocation  of  taxable 
income  among  tax  jurisdictions.  We  recognize  a  tax 
benefit when it is more likely than not that our position 
will  result  in  a  tax  deduction  or  credit.  Unrecognized 
tax  benefits  of  approximately  $308  million  as  of 
December 31, 2020 increased from $149 million as of 
December 31, 2019. 

We are presently under audit by a number of tax 
authorities,  and  the  Internal  Revenue  Service  is 
currently  reviewing  our  U.S.  income  tax  returns, 
including  amended  returns,  for  tax  years  2014-2018. 
The  earliest 
in 
jurisdictions  where  we  have  material  operations  is 
2013. Management believes that we have sufficiently 
accrued  liabilities  as  of  December  31,  2020  for 
potential tax exposures.

tax  year  open 

to  examination 

Note 14.    Variable Interest Entities

We  are  involved,  in  the  normal  course  of  our 
business,  with  various  types  of  special  purpose 
entities,  some  of  which  meet  the  definition  of  VIEs. 
When  evaluating  a  VIE  for  consolidation,  we  must 
determine whether or not we have a variable interest 
in  the  entity.  Variable  interests  are  investments  or 
other  interests  that  absorb  portions  of  an  entity’s 
expected  losses  or  receive  portions  of  the  entity’s 
expected  returns.  If  it  is  determined  that  we  do  not 
have a variable interest in the VIE, no further analysis 
is  required  and  we  do  not  consolidate  the  VIE.  If  we 
hold  a  variable  interest  in  a  VIE,  we  are  required  by 
U.S.  GAAP  to  consolidate  that  VIE  when  we  have  a 
controlling  financial  interest  in  the  VIE  and  therefore 
are  deemed  to  be  the  primary  beneficiary.  We  are 
determined to have a controlling financial interest in a 
VIE when it has both the power to direct the activities 
of  the  VIE  that  most  significantly  impact  the  VIE’s 
economic  performance  and  the  obligation  to  absorb 
losses or the right to receive benefits of the VIE that 
could  potentially  be  significant  to  that  VIE.  This 
determination  is  evaluated  periodically  as  facts  and 
circumstances change.

Asset-Backed Investment Securities

We  invest  in  various  forms  of  ABS,  which  we 
carry  in  our  investment  securities  portfolio.  These 
ABS  meet 
the  U.S.  GAAP  definition  of  asset 
securitization  entities,  which  are  considered  to  be 
VIEs.  We  are  not  considered  to  be  the  primary 
beneficiary  of  these  VIEs  since  we  do  not  have 
control  over  their  activities.  Additional  information 
about our ABS is provided in Note 3.

Tax-Exempt Investment Program

In  the  normal  course  of  our  business,  we 
structure and sell certificated interests in pools of tax-
exempt  investment  grade  assets,  principally  to  our 
mutual  fund  clients.  We  structure  these  pools  as 
partnership trusts, and the assets and liabilities of the 
trusts  are  recorded  in  our  consolidated  statement  of 
condition  as  AFS  investment  securities  and  other 
short-term borrowings. As of December 31, 2020 and 
December  31,  2019,  we  carried  AFS  investment 
securities, composed of securities related to state and 
political subdivisions, with a fair value of $0.70 billion 
and  $0.94  billion,  respectively,  and  other  short-term 
borrowings  of  $0.62  billion  and  $0.82  billion, 
respectively, 
in  our  consolidated  statement  of 
condition in connection with these trusts. The interest 
income  and  interest  expense  generated  by  the 
investments  and  certificated  interests,  respectively, 
are  recorded  as  components  of  NII  when  earned  or 
incurred.

We  transfer  assets  to  the  trusts  from  our 
investment securities portfolio at adjusted book value, 
and the trusts finance the acquisition of these assets 
by  selling  certificated  interests  issued  by  the  trust  to 
third-party  investors  and  to  us  as  residual  holder. 
These  transfers  do  not  meet  the  de-recognition 
criteria  defined  by  U.S.  GAAP,  and  therefore,  the 
assets  continue  to  be  recorded  in  our  consolidated 
financial  statements.  The  trusts  had  a  weighted-
life  of  approximately  2.7  years  as  of 
average 
December  31,  2020,  compared  to  approximately  3.0 
years as of December 31, 2019.

 State Street Corporation | 169

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Under  separate  legal  agreements,  we  provide 
liquidity  facilities  to  these  trusts  and,  with  respect  to 
certain  securities,  letters  of  credit.  As  of  December 
31, 2020, our commitments to the trusts under these 
liquidity facilities and/or letters of credit totaled $0.62 
billion, and neither of the liquidity facilities nor letters 
that  our 
of  credit  were  utilized. 
obligations  under 
facilities  are 
triggered,  no  material  impact  to  our  consolidated 
results of operations or financial condition is expected 
to occur, because the securities are already recorded 
at 
in  our  consolidated  statement  of 
condition.  In  addition,  neither  creditors  or  third-party 
investors  in  the  trusts  have  any  recourse  to  our 
general credit other than through the liquidity facilities 
and letters of credit noted above.

the  event 

fair  value 

liquidity 

these 

In 

Interests in Investment Funds

In  the  normal  course  of  business,  we  manage 
various  types  of  investment  funds  through  State 
Street  Global  Advisors  in  which  our  clients  are 
investors,  including  State  Street  Global  Advisors 
commingled  investment  vehicles  and  other  similar 
investment  structures.  The  majority  of  our  AUM  are 
contained within such funds. The services we provide 
to  these  funds  generate  management  fee  revenue. 
From time to time, we may invest cash in the funds in 
order for the funds to establish a performance history 
for  newly-launched  strategies,  referred  to  as  seed 
capital, or for other purposes. 

With  respect  to  our  interests  in  funds  that  meet 
the  definition  of  a  VIE,  a  primary  beneficiary 
assessment  is  performed  to  determine  if  we  have  a 
interest.  As  part  of  our 
controlling 
financial 
facts  and 
assessment,  we  consider  all 
the 
and 
circumstances 
characteristics  of  the  variable  interest(s),  the  design 
and  characteristics  of 
the  other 
the 
involvements  of  the  enterprise  with  the  fund.  Upon 
consolidation  of  certain 
the 
specialized  investment  company  accounting  rules 
followed by the underlying funds. 

funds,  we 

fund  and 

regarding 

retain 

terms 

the 

All  of  the  underlying  investments  held  by  such 
consolidated  funds  are  carried  at  fair  value,  with 
corresponding changes in the investments’ fair values 
reflected 
trading  services 
revenue  in  our  consolidated  statement  of  income. 
When  we  no  longer  control  these  funds  due  to  a 

foreign  exchange 

in 

reduced  ownership  interest  or  other  reasons,  the 
funds  are  de-consolidated  and  accounted  for  under 
another accounting method if we continue to maintain 
investments in the funds. 

As of December 31, 2020, the aggregate assets 
and 
liabilities  of  our  consolidated  sponsored 
investment  funds  totaled  $17  million  and  $4  million, 
respectively. As of December 31, 2019, the aggregate 
assets  and  liabilities  of  our  consolidated  sponsored 
investment  funds  totaled  $21  million  and  $5  million, 
respectively.  As  of  December  31,  2020  and 
December  31,  2019,  our  maximum  total  exposure 
associated  with 
sponsored 
investment funds totaled $13 million and $15 million, 
the  value  of  our 
respectively,  and  represented 
economic ownership interest in the funds. 

consolidated 

the 

Our  conclusion  to  consolidate  a  fund  may  vary 
from  period  to  period,  most  commonly  as  a  result  of 
fluctuation  in  our  ownership  interest  as  a  result  of 
changes in the number of fund shares held by either 
us  or  by  third  parties.  Given  that  the  funds  follow 
specialized  investment  company  accounting  rules 
fair  value,  a  de-consolidation 
which  prescribe 
generally would not result in gains or losses for us. 

investors’  ownership 

The  net  assets  of  any  consolidated  fund  are 
solely available to settle the liabilities of the fund and 
redemption 
to  settle  any 
requests,  including  any  seed  capital  invested  in  the 
fund  by  us.  We  are  not  contractually  required  to 
provide  financial  or  any  other  support  to  any  of  our 
funds. 
In  addition,  neither  creditors  nor  equity 
investors  in  the  funds  have  any  recourse  to  our 
general credit.

As  of  December  31,  2020  and  December  31, 
2019, we managed certain funds, considered VIEs, in 
which  we  held  a  variable  interest  but  for  which  we 
were  not  deemed  to  be  the  primary  beneficiary.  Our 
potential  maximum  loss  exposure  related  to  these 
unconsolidated  funds  totaled  $22  million  and  $21 
million  as  of  December  31,  2020  and  December  31, 
2019,  respectively,  and  represented  the  carrying 
value of our investments, which are recorded in other 
assets  in  our  consolidated  statement  of  condition. 
The  amount  of  loss  we  may  recognize  during  any 
period  is  limited  to  the  carrying  amount  of  our 
investments in the unconsolidated funds.

 State Street Corporation | 170

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 15.    Shareholders' Equity

Preferred Stock 

The  following  table  summarizes  selected  terms  of  each  of  the  series  of  the  preferred  stock  issued  and 

outstanding as of December 31, 2020:

Preferred 
Stock(2):

Issuance Date

Depositary 
Shares 
Issued

Ownership 
Interest Per 
Depositary 
Share

Liquidation 
Preference 
Per Share

Liquidation 
Preference 
Per 
Depositary 
Share

Series D

February 2014

30,000,000

1/4,000th

100,000 

25 

Series F(3) May 2015

750,000

1/100th

100,000 

1,000 

Series G

April 2016

20,000,000

1/4,000th

100,000 

25 

Series H

September 2018

500,000

1/100th

100,000 

1,000 

Dividend 
Payment 
Frequency

Carrying 
Value as of 
December 
31, 2020
(In millions)

Redemption Date(1)

Quarterly

$ 

742  March 15, 2024

Quarterly

742  September 15, 2020

Quarterly

493  March 15, 2026

Per Annum Dividend Rate

5.90% to but excluding March 
15, 2024, then a floating rate 
equal to the three-month LIBOR 
plus 3.108%

5.25% to but excluding 
September 15, 2020, then a 
floating rate equal to the three-
month LIBOR plus 3.597%, or 
3.81350% effective December 
15, 2020

5.35% to but excluding March 
15, 2026, then a floating rate 
equal to the three-month LIBOR 
plus 3.709%

5.625% to but excluding 
December 15, 2023, then a 
floating rate equal to the three-
month LIBOR plus 2.539%

Semi-
annually

494  December 15, 2023

(1) On the redemption date, or any dividend payment date thereafter, the preferred stock and corresponding depositary shares may be redeemed by us, in whole or in part, at the liquidation price 
per share and liquidation price per depositary share plus any declared and unpaid dividends, without accumulation of any undeclared dividends.
(2) The preferred stock and corresponding depositary shares may be redeemed at our option in whole, but not in part, prior to the redemption date upon the occurrence of a regulatory capital 
treatment event, as defined in the certificate of designation, at a redemption price equal to the liquidation price per share and liquidation price per depositary share plus any declared and unpaid 
dividends, without accumulation of any undeclared dividends.
(3) Series F preferred stock is redeemable on September 15, 2020 and on each succeeding dividend payment date. We did not elect redemption on September 15, 2020 or December 15, 2020.

We  redeemed  all  outstanding  Series  C  non-cumulative  perpetual  preferred  stock  on  March  15,  2020  at  a 
redemption price of $500 million ($100,000 per share equivalent to $25.00 per depositary share) plus accrued and 
unpaid dividends. The difference of $9 million between the redemption value and the net carrying value resulted in 
an EPS impact of approximately ($0.03) per share in the first quarter of 2020.

On January 14, 2021, we announced that we will redeem on March 15, 2021 an aggregate of $500 million, or 
5,000  of  the  7,500  outstanding  shares  of  our  non-cumulative  perpetual  preferred  stock,  Series  F,  for  cash  at  a  
redemption  price  of  $100,000  per  share  (equivalent  to  $1,000  per  depositary  share)  plus  all  declared  and  unpaid 
dividends.  A  cash  dividend  of  $953.38  per  share  of  Series  F  Preferred  Stock  (or  approximately  $9.5338  per 
depositary share) has been declared for the period from December 15, 2020 up to but not including March 15, 2021 
(the  “March  Dividend”).  The  March  Dividend  will  be  paid  separately  to  the  holders  of  record  of  the  Series  F 
Preferred  Stock  as  of  March  1,  2021  in  the  customary  manner.  Accordingly,  there  will  not  be  any  declared  and 
unpaid dividends included in the redemption price. 

The  following  table  presents  the  dividends  declared  for  each  of  the  series  of  preferred  stock  issued  and 

outstanding for the periods indicated:

Dividends 
Declared per 
Share

2020
Dividends 
Declared per 
Depositary 
Share

Years Ended December 31,

Total

Dividends 
Declared per 
Share

2019
Dividends 
Declared per 
Depositary 
Share

Total

$ 

1,313  $ 

0.33  $ 

6  $ 

5,250  $ 

1.32  $ 

5,900 

— 

6,223 

5,352 

5,625 

1.48 

— 

62.23 

1.32 

56.25 

44 

— 

47 

27 

28 

5,900 

6,000 

5,250 

5,352 

5,625 

1.48 

1.52 

52.50 

1.32 

56.25 

26 

44 

45 

40 

27 

28 

$ 

152 

$ 

210 

(Dollars in millions, except per 
share amounts)

Preferred Stock:

Series C

Series D

Series E

Series F

Series G

Series H

Total

In  January  2021,  we  declared  dividends  on  our  series  D,  F,  and  G  preferred  stock  of  approximately  $1,475, 
$953,  and  $1,338,  respectively,  per  share,  or  approximately  $0.37,  $9.53,  and  $0.33,  respectively,  per  depositary 
share. These dividends total approximately $11 million, $7 million, and $7 million on our series D, F, and G preferred 
stock, respectively, which will be paid in March 2021.

 State Street Corporation | 171

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Common Stock

  In  June  2019,  our  Board  approved  a  common  stock  purchase  program  authorizing  the  purchase  of  up  to 
$2.0  billion  of  our  common  stock  from  July  1,  2019  through  June  30,  2020  (the  2019  Program).  We  repurchased 
$500 million of our common stock in each of the third and fourth quarters of 2019 and the first quarter of 2020 under 
the  2019  Program.  On  March  16,  2020,  we,  along  with  the  other  U.S.  G-SIBs,  suspended  common  share 
repurchases  and  maintained  this  suspension  through  the  fourth  quarter  of  2020  in  response  to  the  COVID-19 
pandemic. This suspension was consistent with limitations imposed by the Federal Reserve beginning in the second 
quarter of 2020. As a result, we had no repurchases of our common stock in the second, third or fourth quarters of 
2020.

In June 2020, concurrent with the release of  the CCAR 2020 results, the Federal Reserve announced that  all 
CCAR banks were required to resubmit their capital plan and stress test results based on scenarios to be provided 
in September 2020.  Scenarios were provided on September 17, 2020 with materials due on November 2, 2020.  In 
December  2020,  the  Federal  Reserve  issued  results  of  2020  resubmission  stress  tests  and  authorized  us  to 
continue to pay common stock dividends at current levels and to resume repurchasing common shares in the first 
quarter  of  2021.    In  January  2021,  our  Board  authorized  a  share  repurchase  program  for  the  purchase  of  up  to 
$475 million of our common stock through March 31, 2021.

In June 2018, our Board approved a common stock purchase program authorizing the purchase of up to $1.2 
billion  of  our  common  stock  through  June  30,  2019  (the  2018  Program).  We  repurchased  $300  million  of  our 
common stock in each of the first and second quarters of 2019 under the 2018 Program.

The table below presents the activity under our common stock purchase program for the period indicated:

Shares Acquired (In millions)

Average Cost per Share

Total Acquired (In millions)

2019 Program

Total

6.5  $ 

6.5 

77.35  $ 

77.35  $ 

500 

500 

The table below presents the dividends declared on common stock for the periods indicated:

Year Ended December 31, 2020

Years Ended December 31,

2020

2019

Common Stock

$ 

2.08  $ 

734  $ 

1.98  $ 

728 

Dividends Declared per Share

Total (In millions)

Dividends Declared per Share

Total (In millions)

Accumulated Other Comprehensive Income (Loss)

The following table presents the after-tax components of AOCI for the periods indicated:

(In millions)

Net unrealized gains (losses) on cash flow hedges

Net unrealized gains (losses) on available-for-sale securities portfolio

Net unrealized gains (losses) related to reclassified available-for-sale securities

Net unrealized gains (losses) on available-for-sale securities

Net unrealized (losses) on available-for-sale securities designated in fair value hedges

Net unrealized gains (losses) on hedges of net investments in non-U.S. subsidiaries

Other-than-temporary impairment on held-to-maturity securities related to factors other than credit

Net unrealized (losses) on retirement plans

Foreign currency translation

Total

Years Ended December 31,

2020

2019

2018

$ 

57 

$ 

(70)  $ 

936 

(55) 

881 

(33) 

(204) 

(2) 

(178) 

(334) 

426 

19 

445 

(36) 

46 

(2) 

(187) 

(1,072) 

(89) 

(193) 

58 

(135) 

(40) 

16 

(2) 

(143) 

(963) 

$ 

187 

$ 

(876)  $ 

(1,356) 

 State Street Corporation | 172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents changes in AOCI by component, net of related taxes, for the periods indicated:

(In millions)

Net Unrealized 
Gains (Losses) 
on Cash Flow 
Hedges

Net Unrealized 
Gains 
(Losses) on 
Available-for-
Sale Securities

Net Unrealized 
Gains (Losses) on 
Hedges of Net 
Investments in Non-
U.S. Subsidiaries

Other-Than-
Temporary 
Impairment on 
Held-to-Maturity 
Securities

Net 
Unrealized 
Losses on 
Retirement 
Plans

Foreign 
Currency 
Translation

Total

Balance as of December 31, 2018

$ 

(89)  $ 

(175)  $ 

16  $ 

(2)  $ 

(143)  $ 

(963)  $ 

(1,356) 

Other comprehensive income (loss) before 
reclassifications
Reclassification of certain tax effects(1)

Amounts reclassified into (out of) earnings

Other comprehensive income (loss)

Balance as of December 31, 2019
Other comprehensive income (loss) before 
reclassifications

Amounts reclassified into earnings

Other comprehensive income (loss)

Balance as of December 31, 2020

$ 

$ 

13 

(6) 

12 

19 

563 

21 

— 

584 

33 

(3) 

— 

30 

2 

(1) 

(1) 

— 

— 

(28) 

(16) 

(44) 

(42) 

(67) 

— 

(109) 

569 

(84) 

(5) 

480 

(70)  $ 

409  $ 

46  $ 

(2)  $ 

(187)  $ 

(1,072)  $ 

(876) 

75 

52 

127 

439 

— 

439 

(250) 

— 

(250) 

— 

— 

— 

— 

9 

9 

738 

— 

738 

1,002 

61 

1,063 

57  $ 

848  $ 

(204)  $ 

(2)  $ 

(178)  $ 

(334)  $ 

187 

(1) Represents the reclassification from accumulated other comprehensive income into retained earnings as a result of our adoption of ASU 2018-02 - Reclassification of Certain Tax Effects from 
Accumulated Other Comprehensive Income in the first quarter of 2019.

The following table presents after-tax reclassifications into earnings for the periods indicated:

(In millions)

Held-to-maturity securities:

Years Ended December 31,

2020

2019

Amounts Reclassified into
(out of) Earnings

Affected Line Item in Consolidated 
Statement of Income

Other-than-temporary impairment on held-to-maturity securities related to 
factors other than credit, net of related taxes of zero and zero, respectively

$ 

—  $ 

Losses reclassified (from) to other 
comprehensive income

(1) 

Cash flow hedges:

Gain reclassified from accumulated other comprehensive income into Income, 
net of related taxes of $20 and $5

52 

Net interest income reclassified from other 
comprehensive income

12 

Retirement plans:

Amortization of actuarial losses, net of related taxes of $3 and ($8), respectively

Total reclassifications (into) out of Accumulated other comprehensive loss

$ 

9 

61  $ 

(16) 

(5) 

Compensation and employee benefits 
expenses

 State Street Corporation | 173

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 16.    Regulatory Capital

We  are  subject  to  various  regulatory  capital  requirements  administered  by  federal  banking  agencies. 
Failure  to  meet  minimum  regulatory  capital  requirements  can  initiate  certain  mandatory  and  discretionary 
actions  by  regulators  that,  if  undertaken,  could  have  a  direct  material  effect  on  our  consolidated  financial 
condition.  Under  current  regulatory  capital  adequacy  guidelines,  we  must  meet  specified  capital  requirements 
that  involve  quantitative  measures  of  our  consolidated  assets,  liabilities  and  off-balance  sheet  exposures 
calculated in conformity with regulatory accounting practices. Our capital components and their classifications 
are subject to qualitative judgments by regulators about components, risk weightings and other factors.

As  required  by  the  Dodd-Frank  Act,  we  and  State  Street  Bank,  as  advanced  approaches  banking 
organizations, are subject to a "capital floor" in the calculation and assessment of regulatory capital adequacy 
by U.S. banking regulators. Beginning on January 1, 2015, we were required to calculate our risk- based capital 
ratios using both the advanced approaches and the standardized approach. As a result, from January 1, 2015 
going  forward,  our  risk-based  capital  ratios  for  regulatory  assessment  purposes  are  the  lower  of  each  ratio 
calculated under the standardized approach and the advanced approaches.

The methods for the calculation of our and State Street Bank's risk-based capital ratios have changed as 
the provisions of the Basel III rule related to the numerator (capital) and denominator (RWA) were phased in, 
and as we calculated our RWA using the advanced approaches. These ongoing methodological changes have 
resulted in differences in our reported capital ratios from one reporting period to the next that are independent of 
applicable  changes  to  our  capital  base,  our  asset  composition,  our  off-balance  sheet  exposures  or  our  risk 
profile.

As  of  December  31,  2020,  we  and  State  Street  Bank  exceeded  all  regulatory  capital  adequacy 
requirements to which we were subject. As of December 31, 2020, State Street Bank was categorized as “well 
capitalized”  under  the  applicable  regulatory  capital  adequacy  framework,  and  exceeded  all  “well  capitalized” 
ratio guidelines to which it was subject. Management believes that no conditions or events have occurred since 
December 31, 2020 that have changed the capital categorization of State Street Bank.

The  following  table  presents  the  regulatory  capital  structure,  total  RWA,  related  regulatory  capital  ratios 
and the minimum required regulatory capital ratios for us and State Street Bank as of the dates indicated. As a 
result of changes in the methodologies used to calculate our regulatory capital ratios from period to period as 
the provisions of the Basel III rule were phased in, the ratios presented in the table for each period-end are not 
directly comparable. Refer to the footnotes following the table.

 State Street Corporation | 174

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

State Street Corporation

State Street Bank

Basel III 
Advanced 
Approaches 
December 31, 
2020 

Basel III 
Standardized 
Approach 
December 31, 
2020

Basel III 
Advanced 
Approaches 
December 31, 
2019

Basel III 
Standardized 
Approach 
December 31, 
2019

Basel III 
Advanced 
Approaches 
December 31, 
2020 

Basel III 
Standardized 
Approach 
December 31, 
2020

Basel III 
Advanced 
Approaches 
December 31, 
2019

Basel III 
Standardized 
Approach 
December 31, 
2019

(Dollars in millions)

 Common shareholders' equity:

Common stock and related surplus

$ 

10,709 

$ 

10,709 

$ 

10,636 

$ 

10,636 

$ 

12,893 

$ 

12,893 

$ 

12,893 

$ 

12,893 

Retained earnings

23,442 

23,442 

21,918 

21,918 

12,939 

12,939 

13,218 

13,218 

Accumulated other comprehensive income (loss)

187 

187 

(870) 

(870) 

Treasury stock, at cost

(10,609) 

(10,609) 

(10,209) 

(10,209) 

371 

— 

371 

— 

(654) 

— 

(654) 

— 

Total

23,729 

23,729 

21,475 

21,475 

26,203 

26,203 

25,457 

25,457 

Regulatory capital adjustments:

Goodwill and other intangible assets, net of 
associated deferred tax liabilities

Other adjustments(1)

 Common equity tier 1 capital

Preferred stock

 Tier 1 capital

Qualifying subordinated long-term debt

Allowance for credit losses

 Total capital

 Risk-weighted assets:

Credit risk(2)

Operational risk(3)

Market risk

(9,019) 

(9,019) 

(9,112) 

(9,112) 

(8,745) 

(8,745) 

(8,839) 

(8,839) 

(333) 

(333) 

(150) 

(150) 

(152) 

(152) 

(1) 

(1) 

14,377 

2,471 

16,848 

961 

1 

14,377 

2,471 

16,848 

961 

148 

12,213 

2,962 

15,175 

1,095 

5 

12,213 

2,962 

15,175 

1,095 

90 

17,306 

17,306 

16,617 

16,617 

— 

— 

17,306 

17,306 

966 

10 

966 

148 

— 

16,617 

1,099 

3 

— 

16,617 

1,099 

90 

$ 

17,810 

$ 

17,957 

$ 

16,275 

$ 

16,360 

$ 

18,282 

$ 

18,420 

$ 

17,719 

$ 

17,806 

$ 

63,367 

$  114,892 

$ 

54,763 

$  102,367 

$ 

58,960 

$  110,797 

$ 

51,610 

$ 

98,979 

44,150 

2,188 

 NA

2,188 

47,963 

1,638 

NA

1,638 

43,663 

2,188 

NA

2,188 

44,138 

1,638 

NA

1,638 

Total risk-weighted assets

$  109,705 

$  117,080 

$  104,364 

$  104,005 

$  104,811 

$  112,985 

$ 

97,386 

$  100,617 

Adjusted quarterly average assets

$  263,490 

$  263,490 

$  219,624 

$  219,624 

$  260,489 

$  260,489 

$  216,397 

$  216,397 

Capital Ratios:

2020 Minimum 
Requirements(4)

2019 Minimum 
Requirements(5)

Common equity 
tier 1 capital

Tier 1 capital

Total capital

Tier 1 
leverage(6)

 8.0 %

 8.5 %

 13.1 %

 12.3 %

 11.7 %

 11.7 %

 16.5 %

 15.3 %

 17.1 %

 16.5 %

 9.5 

 11.5 

 4.0 

 10.0 

 12.0 

 4.0 

 15.4 

 16.2 

 6.4 

 14.4 

 15.3 

 6.4 

 14.5 

 15.6 

 6.9 

 14.6 

 15.7 

 6.9 

 16.5 

 17.4 

 6.6 

 15.3 

 16.3 

 6.6 

 17.1 

 18.2 

 7.7 

 16.5 

 17.7 

 7.7 

(1) Other adjustments within CET1 primarily include the overfunded portion of the firm’s defined benefit pension plan obligation net of associated deferred tax liabilities, disallowed 
deferred tax assets, and other required credit risk based deductions.
(2) Includes a CVA which reflects the risk of potential fair value adjustments for credit risk reflected in our valuation of OTC derivative contracts. We used a simple CVA approach in 
conformity with the Basel III advanced approaches.
(3)  Under  the  current  advanced  approaches  rules  and  regulatory  guidance  concerning  operational  risk  models,  RWA  attributable  to  operational  risk  can  vary  substantially  from 
period-to-period, without direct correlation to the effects of a particular loss event on our results of operations and financial condition and impacting dates and periods that may 
differ from the dates and periods as of and during which the loss event is reflected in our financial statements, with the timing and categorization dependent on the processes for 
model updates and, if applicable, model revalidation and regulatory review and related supervisory processes. An individual loss event can have a significant effect on the output 
of our operational RWA under the advanced approaches depending on the severity of the loss event and its categorization among the seven Basel-defined UOMs.
(4)  Assuming  a  countercyclical  buffer  of  0%,  the  minimum  requirements  include  a  capital  conservation  buffer  and  a  stress  capital  buffer  for  advanced  and  standardized, 
respectively, and a G-SIB surcharge.
(5) Assuming a countercyclical buffer of 0%, the minimum requirements include a capital conservation buffer and a G-SIB surcharge.
(6) State Street Bank is required to maintain a minimum Tier 1 leverage ratio of 5% as it is the insured depository institution subsidiary of one of the eight US G-SIBs.
NA Not applicable

 State Street Corporation | 175

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 17.    Net Interest Income

The  following  table  presents  the  components  of 
interest income and interest expense, and related NII, 
for the periods indicated:

(In millions)

Interest income:

Years Ended December 31,

2020

2019

2018

Interest-bearing deposits with banks

$ 

76  $ 

416  $ 

387 

Investment securities:

U.S. Treasury and federal agencies

1,174 

1,443 

1,178 

State and political subdivisions

Other investments

Investment securities purchased 
under money market liquidity facility

37 

366 

117 

49 

505 

— 

143 

560 

— 

Total Investment securities

1,694 

1,997 

1,881 

Securities purchased under resale 
agreements

Loans and leases

Other interest-earning assets

Total interest income

Interest expense:

126 

624 

55 

364 

769 

395 

335 

687 

372 

2,575 

3,941 

3,662 

Interest-bearing deposits

(117) 

663 

363 

Short term borrowings under money 
market liquidity facility

Securities sold under repurchase 
agreements

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Total interest expense

Net interest income

101 

4 

17 

312 

58 

375 

— 

31 

21 

414 

246 

1,375 

— 

13 

17 

389 

209 

991 

$ 

2,200  $ 

2,566  $ 

2,671 

Note 18.    Equity-Based Compensation

We  record  compensation  expense  for  equity-
based  awards,  such  as  deferred  stock  and 
performance  awards,  based  on  the  closing  price  of 
our  common  stock  on  the  date  of  grant,  adjusted  if 
appropriate,  based  on  the  eligibility  of  the  award  to 
receive dividends. 

Compensation  expense  related  to  equity-based 
awards  with  service-only  conditions  and  terms  that 
provide  for  a  graded  vesting  schedule  is  recognized 
on  a  straight-line  basis  over  the  required  service 
period  for  the  entire  award.  Compensation  expense 
related  to  equity-based  awards  with  performance 
conditions and terms that provide for a graded vesting 
schedule  is  recognized  over  the  requisite  service 
period  for  each  separately  vesting  tranche  of  the 
award, and is based on the probable outcome of the 
performance  conditions  at  each  reporting  date. 
Compensation  expense  is  adjusted  for  assumptions 
with  respect  to  the  estimated  amount  of  awards  that 
will  be  forfeited  prior  to  vesting,  and  for  employees 
who  have  met  certain  retirement  eligibility  criteria. 
Compensation  expense  for  common  stock  awards 
granted 
to  employees  meeting  early  retirement 
eligibility criteria is fully expensed on the grant date. 

Dividend  equivalents  for  certain  equity-based 
awards  are  paid  on  stock  units  on  a  current  basis 
prior to vesting and distribution.

The  2017  Stock  Incentive  Plan,  or  2017  Plan, 
was  approved  by  shareholders  in  May  2017  for 
issuance  of  stock  and  stock  based  awards.  Awards 
may  be  made  under  the  2017  Plan  for  (i)  up  to  8.3 
million  shares  of  common  stock  plus  (ii)  up  to  an 
additional  28.5  million  shares  that  were  available  to 
be  issued  under  the  2006  Equity  Incentive  Plan,  or 
2006  Plan,  or  may  become  available  for  issuance 
under  the  2006  Plan  due  to  expiration,  termination, 
cancellation, 
forfeiture  or  repurchase  of  awards 
granted  under  the  2006  Plan.  As  of  December  31, 
2020,  a  total  of  20.5  million  shares  from  the  2006 
Plan have been added to and may be issued from the 
2017 Plan. 

The following table presents the cumulative total 
number  of  shares  that  was  awarded  under  the  2017 
Plan and the 2006 Plan for the periods indicated:

As of December 31,

(In millions)

2020

2019

2018

Total number of shares awarded under 
the 2006 Plan

Total number of shares awarded under 
the 2017 Plan

68.9 

68.9 

68.9 

11.3 

7.6 

3.9 

  The  2017  Plan  allows  for  shares  withheld  in 
payment  of  the  exercise  price  of  an  award  or  in 
satisfaction  of  tax  withholding  requirements,  shares 
forfeited due to employee termination, shares expired 
under  option  awards,  or  shares  not  delivered  when 
performance  conditions  have  not  been  met,  to  be 
added  back  to  the  pool  of  shares  available  for 
issuance  under  the  2017  Plan.  From  inception  to 
December  31,  2020,  1.7  million  shares  had  been 
awarded  under  the  2017  Plan  but  not  delivered,  and 
have  become  available 
re-issue.  As  of 
December  31,  2020,  a  total  of  19.2  million  shares 
were  available  for  future  issuance  under  the  2017 
Plan.

for 

For  deferred  stock  awards  granted  under  the 
Plans, no common stock is issued at the time of grant 
and the award does not possess dividend and voting 
rights.  Generally,  these  grants  vest  over  one  to  four 
years.  Performance  awards  granted  are  earned  over 
a  performance  period  based  on  the  achievement  of 
defined  goals,  generally  over  three  years.  Payment 
for  performance  awards  is  made  in  shares  of  our 
common  stock  equal  to  its  fair  market  value  per 
share,  based  on  the  performance  of  certain  financial 
ratios,  after  the  conclusion  of  each  performance 
period.

Beginning  with  2012,  malus-based  forfeiture 
provisions  were  included  in  deferred  stock  awards 
granted  to  employees  identified  as  “material  risk-
takers,”  as  defined  by  management.  These  malus-

 State Street Corporation | 176

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

that 

risks 

resulted 

based  forfeiture  provisions  provide  for  the  reduction 
or  cancellation  of  unvested  deferred  compensation, 
such  as  deferred  stock  awards  and  performance 
based awards, if it is determined that a material risk-
taker  made  risk-based  decisions  that  exposed  us  to 
inappropriate 
in  a  material 
unexpected loss at the business-unit, line-of-business 
or  corporate  level.  In  addition,  awards  granted  to 
certain  of  our  senior  executives,  as  well  as  awards 
granted  to  individuals  in  certain  jurisdictions,  may  be 
subject to recoupment after vesting (if applicable) and 
delivery  to  the  individual  in  specified  circumstances 
generally relating to fraud or willful misconduct by the 
individual  that  results  in  material  harm  to  us  or  a 
material financial restatement.

Compensation expense related to deferred stock 
awards and performance awards, which we record as 
a component of compensation and employee benefits 
expense  in  our  consolidated  statement  of  income, 
was    $240  million,  $235  million  and  $262  million  for 
the years ended December 31, 2020, 2019 and 2018, 
respectively. Such expense for 2020, 2019 and 2018 
excluded  an  expense  of  $29  million,  a  release  of  $4 
million  and  an  expense  of  $45  million,  respectively, 
associated with acceleration of expense in connection 
with  targeted  staff  reductions.  This  expense  was 
included  in  the  severance-related  portion  of  the 
associated  restructuring  or  repositioning  charges 
recorded in each respective year. 

For  the  years  ended  December  31,  2020,  2019 
and  2018,  no  stock  appreciation 
rights  were 
exercised.  As  of  December  31,  2020,  there  was  no 
unrecognized  compensation  cost  related  to  stock 
appreciation rights. 

Shares
(In thousands)

Weighted-Average
Grant Date Fair
Value

Deferred Stock Awards:

Outstanding as of 
December 31, 2018

Granted

Vested

Forfeited

Outstanding as of 
December 31, 2019

Granted

Vested

Forfeited

Outstanding as of 
December 31, 2020

5,975  $ 

3,168 

(3,089) 

(220) 

5,834 

2,926 

(2,938) 

(136) 

5,686 

77.07 

66.68 

71.20 

75.85 

74.33 

63.56 

71.33 

71.79 

69.70 

The  total  fair  value  of  deferred  stock  awards 
vested for the years ended December 31, 2020, 2019 
and 2018, based on the weighted average grant date 
fair  value  in  each  respective  year,  was  $210  million, 
$220  million  and  $230  million,  respectively.  As  of 
December 
unrecognized 
compensation  cost  related  to  deferred  stock  awards, 
net  of  estimated  forfeitures,  was  $199  million,  which 
is  expected  to  be  recognized  over  a  weighted-
average period of 2.3 years.

2020, 

total 

31, 

Performance Awards:
Outstanding as of 
December 31, 2018

Granted

Forfeited

Paid out
Outstanding as of 
December 31, 2019

Granted

Forfeited

Paid out
Outstanding as of 
December 31, 2020

Shares
(In thousands)

Weighted-Average
Grant Date Fair Value

2,157  $ 

510 

(96) 

(432) 

2,139 

811 

(23) 

(410) 

2,517 

69.36 

66.04 

74.82 

51.01 

71.82 

62.58 

94.91 

73.10 

68.42 

The  total  fair  value  of  performance  awards 
vested for the years ended December 31, 2020, 2019 
and 2018, based on the weighted average grant date 
fair  value  in  each  respective  year,  was  $30  million, 
$22  million  and  $32  million,  respectively.  As  of 
December 
unrecognized 
compensation  cost  related  to  performance  awards, 
net of estimated forfeitures, was $26 million, which is 
expected  to  be  recognized  over  a  weighted-average 
period of 1.6 years.

2020, 

total 

31, 

to  meet 

We  utilize  either  treasury  shares  or  authorized 
but  unissued  shares  to  satisfy  the  issuance  of 
common  stock  under  our  equity  incentive  plans.  We 
do not have a specific policy concerning purchases of 
our  common  stock  to  satisfy  stock  issuances.  We 
have  a  general  policy  concerning  purchases  of  our 
issuances  under  our 
common  stock 
employee  benefit  plans,  including  other  corporate 
purposes.  Various  factors  determine  the  amount  and 
timing  of  our  purchases  of  our  common  stock, 
including  regulatory  reviews  and  approvals  or  non-
objections,  our  regulatory  capital  requirements,  the 
number of shares we expect to issue under employee 
benefit plans, market conditions (including the trading 
price of our common stock), and legal considerations. 
These  factors  can  change  at  any  time,  and  the 
number of shares of common stock we will purchase 
or  when  we  will  purchase  them  cannot  be  assured. 
Additional information on our common stock purchase 
program is provided in Note 15.

 State Street Corporation | 177

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 19.     Employee Benefits

Defined  Benefit  Pension  and  Other  Post-
Retirement Benefit Plans

State  Street  Bank  and  certain  of 

its  U.S. 
subsidiaries  participate  in  a  non-contributory,  tax-
qualified  defined  benefit  pension  plan.  The  U.S. 
defined  benefit  pension  plan  was  frozen  as  of 
December  31,  2007  and  no  new  employees  were 
eligible to participate after that date. We have agreed 
to contribute sufficient amounts as necessary to meet 
the benefits paid to plan participants and to fund  the 
plan’s  service  cost,  plus  interest.  U.S.  employee 
account  balances  earn  annual  interest  credits  until 
the  employee  begins  receiving  benefits.  Non-U.S. 
employees  participate  in  local  defined  benefit  plans 
which  are 
local 
jurisdiction. In addition to the defined benefit pension 
plans,  we  have  non-qualified  unfunded  SERPs  that 
provide  certain  officers  with  defined  pension  benefits 
in  excess  of  allowable  qualified  plan  limits.  State 
Street  Bank  and  certain  of  its  U.S.  subsidiaries  also 
participate  in  a  post-retirement  plan  that  provides 
health  care  benefits  for  certain  retired  employees. 
The  total  expense  for  these  tax-qualified  and  non-
qualified  plans  was  $25  million,  $8  million  and  $11 
million in 2020, 2019 and 2018, respectively.

funded  as 

in  each 

required 

and 

equities 

high-quality 

We  recognize  the  funded  status  of  our  defined 
benefit  pension  plans  and  other  post-retirement 
benefit  plans,  measured  as  the  difference  between 
the  fair  value  of  the  plan  assets  and  the  projected 
benefit  obligation,  in  the  consolidated  statement  of 
position.  The  assets  held  by  the  defined  benefit 
pension  plans  are  largely  made  up  of  common, 
collective funds that are liquid and invest principally in 
fixed-income 
U.S. 
investments.  The  majority  of  these  assets  fall  within 
Level  2  of  the  fair  value  hierarchy.  The  benefit 
obligations associated with our primary U.S. and non-
U.S.  defined  benefit  plans,  non-qualified  unfunded 
supplemental  retirement  plans  and  post-retirement 
plans  were  $1.53  billion,  $69  million  and  $4  million, 
respectively,  as  of  December  31,  2020  and  $1.37 
billion, $88 million and $10 million, respectively, as of 
December  31,  2019.  As  the  primary  defined  benefit 
plans  are  frozen,  the  benefit  obligation  will  only  vary 
over  time  as  a  result  of  changes  in  market  interest 
rates, the life expectancy of the plan participants and 
payments made from the plans. The primary U.S. and 
non-U.S.  defined  benefit  pension  plans  were 
underfunded  by  $15  million  and  overfunded  by  $10 
million  as  of  December  31,  2020  and  2019, 
supplemental 
respectively. 
retirement plans were underfunded by $69 million and 
$88  million    as  of  December  31,  2020  and  2019, 
respectively.  The  other  post-retirement  benefit  plans 
were underfunded by $4 million and $10 million as of 

non-qualified 

The 

December  31,  2020  and  2019,  respectively.  The 
underfunded status is included in other liabilities.

Defined Contribution Retirement Plans

We  contribute  to  employer-sponsored  U.S.  and 
non-U.S.  defined  contribution  plans.  Our  contribution 
to  these  plans  was  $168  million,  $167  million  and 
$170 million in 2020, 2019 and 2018, respectively.

Note  20.        Occupancy  Expense  and  Information 
Systems and Communications Expense

Upon adoption of Topic 842 on January 1, 2019, 
we  recognized  right-of-use  assets  of  approximately 
$0.91  billion  and  lease  liabilities  of  approximately 
$1.06 billion. 

leasehold 

improvements, 

Occupancy  expense  and  information  systems 
and communications expense include depreciation of 
buildings, 
computer 
hardware  and  software,  equipment,  furniture  and 
fixtures, and amortization of lease right-of-use assets. 
Total depreciation and amortization expense in 2020, 
2019  and  2018  was  $858  million,  $842  million  and 
$599  million, 
a 
respectively.  We 
repositioning  charge  of  $51  million  in  occupancy 
expenses 
in  2020,  consisting  of  a  $46  million 
impairment  of  right-of-use  assets  and  consisting  of 
$5 million for one-time repairs.

recorded 

We  use  our  incremental  borrowing  rate  to 
determine  the  present  value  of  the  lease  payments 
for  finance  and  operating  leases  described  below. 
Additionally,  we  do  not 
separate  nonlease 
components  such  as  real  estate  taxes  and  common 
area maintenance from base lease payments.

As  of  December  31,  2020  and  2019,  an 
aggregate  net  book  value  of  $55  million  and  $78 
million,  respectively,  for  the  finance  lease  related  to 
our  One  Lincoln  Street  Boston  headquarters  was 
recorded in premises and equipment, with the related 
liability of $103 million and $136 million, respectively, 
recorded  in  long-term  debt,  in  our  consolidated 
statement of condition.

Finance  lease  right-of-use  asset  amortization  is 
recorded  in  occupancy  expense  on  a  straight-line 
basis  in  our  consolidated  statement  of  income  over 
the respective lease term. As of December 31, 2020, 
accumulated  amortization  of  the  finance  lease  right-
of-use  asset  was  $75  million.  Lease  payments  are 
recorded as a reduction of the liability, with a portion 
recorded  as  imputed  interest  expense.  In  2020  and 
2019,  interest  expense  related  to  the  finance  lease 
obligation  reflected  in  NII  was  $9  million  and  $11 
million, respectively. 

As  of  December  31,  2020,  an  aggregate  net 
book  value  of  $720  million  for  the  operating  lease 
right-of-use  assets  is  recorded  in  other  assets,  with 
the  related  lease  liability  of  $891  million  recorded  in 

 State Street Corporation | 178

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

accrued  expenses  and  other 
consolidated statement of condition.

liabilities 

in  our 

We have entered into non-cancellable operating 
leases  for  premises  and  equipment.  Nearly  all  of 
these leases include renewal options, and only those 
reasonably certain of being exercised are included in 
the term of the lease. Costs for operating leases are 
recorded on a straight-line basis which includes both 
interest  expense  and  right-of-use  asset  amortization. 
Operating lease costs for office space are recorded in 
to  operating 
occupancy  expense.  Costs  related 
leases  for  equipment  are  recorded  in  information 
systems and communications expense.

As  of  December  31,  2020,  we  have  additional 
operating leases, primarily for office space, that have 
not  yet  commenced  of  approximately  $462  million  of 
undiscounted future minimum lease payments. These 
leases  will  commence  between  fiscal  year  2021  and 
fiscal  year  2023  with  lease  terms  of  10  to  15  years. 
The  majority  of  these  future  payments  relate  to  the 
new  Boston  headquarters  lease  executed  in  the  first 
quarter  of  2019,  replacing  the  One  Lincoln  Street 
Boston property.

None  of  our  leases  contain  residual  value 

guarantees.

The 

following 

lease  costs, 
sublease  rental  income,  cash  flows  and  new  leases 
arising from lease transactions for 2020:

table  presents 

(In millions)

Finance lease:

Years Ended December 31,

2020

2019

Amortization of right-of-use 
assets

$ 

20  $ 

Interest on lease liabilities

Total finance lease expense

Sublease income 

Net finance lease expense

Operating lease:

Operating lease expense

Sublease income 

Net operating lease expense

9 

29 

(11) 

18 

169 

(16) 

153 

Net lease expense

$ 

171  $ 

Cash paid for amounts 
included in the 
measurement of lease 
liabilities:

Operating cash flows from 
finance leases

$ 

Operating cash flows from 
operating leases

Financing cash flows from 
finance leases

Right-of-use assets obtained 
in exchange for new lease 
obligations:

Operating leases

$ 

Finance leases

9  $ 

192 

33 

38  $ 

— 

21 

11 

32 

(9) 

23 

179 

(6) 

173 

196 

11 

201 

54 

120 

— 

The  following  table  presents  future  minimum 
lease  payments  under  non-cancellable  leases  as  of 
December 31, 2020:

(In millions)

Operating 
Leases

Finance 
Leases

Total

2021

2022

2023

2024

2025

Thereafter

Total future minimum lease 
payments

Less imputed interest

$ 

186  $ 

41  $ 

167 

147 

112 

93 

275 

980 

(89) 

41 

31 

— 

— 

— 

113 

(10) 

     Total

$ 

891  $ 

103  $ 

227 

208 

178 

112 

93 

275 

1,093 

(99) 

994 

The  following  table  presents  details  related  to 
remaining  lease  terms  and  discount  rate  as  of 
December 31, 2020:

Weighted-average remaining 
lease term (in years):

     Finance leases

     Operating leases

Weighted-average discount rate:

     Finance leases

     Operating leases

Note 21.    Expenses

December 31, 
2020

December 31, 
2019

2.7

7.1

 7 %

 3 %

3.8

7.6

 7 %

 3 %

The  following  table  presents  the  components  of 

other expenses for the periods indicated: 

(In millions)

2020

2019

2018

Years Ended December 31,

Professional services

$ 

364  $ 

321  $ 

Sales advertising public relations

Regulatory fees and assessments

Securities processing

Donations

Bank operations

Insurance

Other

77 

61 

41 

20 

18 

14 

114 

73 

75 

51 

43 

19 

357 

115 

91 

52 

12 

70 

18 

370 

566 

461 

Total other expenses

$ 

965  $ 

1,262  $ 

1,176 

Acquisition Costs

We  recorded  approximately  $54  million  of 
acquisition  costs  in  2020  compared  to  $79  million  in  
to  our 
2019  and  $31  million 
acquisition of CRD. 

in  2018,  related 

 State Street Corporation | 179

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Restructuring and Repositioning Charges

Repositioning Charges

recorded  $133  million  of 
In  2020,  we 
repositioning  charges, 
including  $82  million  of 
compensation and employee benefits and $51 million 
of occupancy expenses, to further drive automation of 
processes  and  organizational  simplification  enabling 
workforce rationalization and to reduce our real estate 
footprint  by  approximately  13%  of  our  total  square 
footage. 

In  2019,  we 

recorded  $110  million  of 
repositioning  charges, 
including  $98  million  of 
compensation  and  employee  benefits  expenses  and 
$12  million  of  occupancy  costs,  to  further  drive 
technology 
process 
optimizations and organization rationalization in 2020.

automation, 

information 

The  following  table  presents  aggregate  activity 
for  repositioning  charges  and  activity  related  to 
previous Beacon restructuring charges for the periods 
indicated:

(In millions)
Accrual Balance at 
December 31, 2017

Accruals for Beacon
Accruals for 
Repositioning 
Charges
Payments and Other 
Adjustments
Accrual Balance at 
December 31, 2018

Accruals for Beacon
Accruals for 
Repositioning 
Charges

Payments and Other 
Adjustments
Accrual Balance at 
December 31, 2019

Accruals for Beacon

Accruals for 
Repositioning 
Charges
Payments and Other 
Adjustments
Accrual Balance at 
December 31, 2020

Employee
Related 
Costs

Real 
Estate
Actions

Asset and 
Other 
Write-offs

Total

$ 

166  $ 

32  $ 

3  $ 

201 

(7) 

259 

— 

41 

(115) 

(36) 

303 

(2) 

98 

37 

— 

12 

(209) 

(42) 

190 

(4) 

82 

(78) 

7 

— 

51 

(52) 

— 

— 

(2) 

1 

— 

— 

— 

1 

— 

— 

(1) 

(7) 

300 

(153) 

341 

(2) 

110 

(251) 

198 

(4) 

133 

(131) 

$ 

190  $ 

6  $ 

—  $ 

196 

Note 22.   Income Taxes

for 

income 

taxes.  Our  objective 

We  use  an  asset-and-liability  approach 
is 

to 
account 
to 
recognize the amount of taxes payable or refundable 
for the current year through charges or credits to the 
current  tax  provision,  and  to  recognize  deferred  tax 
assets  and  liabilities  for  future  tax  consequences  of 
temporary  differences  between  amounts  reported  in 
their 
our  consolidated 
respective tax bases. The measurement of tax assets 
and  liabilities  is  based  on  enacted  tax  laws  and 
applicable  tax  rates.  The  effects  of  a  tax  position  on 
our  consolidated  financial  statements  are  recognized 

financial  statements  and 

when  we  believe  it  is  more  likely  than  not  that  the 
position  will  be  sustained.  A  valuation  allowance  is 
established if it is considered more likely than not that 
all  or  a  portion  of  the  deferred  tax  assets  will  not  be 
realized.  Deferred  tax  assets  and  liabilities  recorded 
in our consolidated statement of condition are netted 
within the same tax jurisdiction.

The  following  table  presents  the  components  of 
the  periods 
(benefit) 

tax  expense 

for 

income 
indicated: 

(In millions)

2020

2019

2018

Years Ended December 31,

Current:

Federal

State

Non-U.S.

Total current expense

Deferred:

Federal

State

Non-U.S.

Total deferred expense (benefit)

Total income tax expense 
(benefit)

$ 

241  $ 

157  $ 

122 

310 

673 

(168) 

5 

(31) 

(194) 

86 

357 

600 

(6) 

33 

(157) 

(130) 

122 

148 

374 

644 

(128) 

(22) 

14 

(136) 

$ 

479  $ 

470  $ 

508 

  The  following  table  presents  a  reconciliation  of 
the U.S. statutory income tax rate to our effective tax 
rate based on income before income tax expense for 
the periods indicated:

U.S. federal income tax rate

 21.0 %

 21.0 %

 21.0 %

Years Ended December 31,

2020

2019

2018

Changes from statutory rate:

State taxes, net of federal benefit

Tax-exempt income
Business tax credits(1)

Foreign tax differential

Foreign legal entity restructuring

 3.8 

 (1.3) 

 (5.1) 

 (0.8) 

 — 

Foreign tax credit (benefits)/ limitations

 (0.9) 

Deferred tax revaluation

Litigation expense

Other, net

Effective tax rate

 — 

 — 

 (0.2) 

 3.4 

 (1.5) 

 (5.4) 

 (0.1) 

 (4.3) 

 2.2 

 — 

 1.6 

 0.4 

 3.1 

 (2.0) 

 (4.1) 

 (0.6) 

 — 

 0.2 

 (1.0) 

 0.3 

 (0.6) 

 16.5 %

 17.3 %

 16.3 %

(1)  Business  tax  credits  include  low-income  housing,  production  and 
investment tax credits.

As  of  December  31,  2018,  the  accounting  for 
income  tax  effects  of  the  TCJA  was  completed  and 
the  2018  income  tax  expense  included  an  additional 
deferred tax benefit of approximately $32 million. 

Beginning  in  2018,  the  TCJA  subjects  a  U.S. 
shareholder  to  current  tax  on  Global  Intangible  Low-
Taxed  Income  (GILTI)  earned  by  certain  foreign 
subsidiaries. We have elected to recognize our tax on 
GILTI  as  a  period  expense  in  the  period  the  tax  is 
incurred.  As  such,  we  have  included  an  estimate  of 
this liability in our estimated annual effective tax rate. 
This  adjustment  increased  our  effective  tax  rate  by 

 State Street Corporation | 180

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

0.2%,  0.3%  and  0.2%  in  2020,  2019  and  2018, 
respectively,  which 
the  prior 
"Foreign  Tax  Credit 
reconciliation 
(Benefits)/Limitations". 

table  under 

reflected 

in 

is 

foreign 

amounted 

foreign  withholding 

Undistributed  indefinitely  reinvested  earnings  of 
certain 
to 
subsidiaries 
approximately  $5.8  billion  at  December  31,  2020. As 
a result, no provision has been recorded for state and 
local  or 
If  a 
distribution  were  to  occur,  we  would  be  subject  to 
state,  local  and  to  foreign  withholding  tax.  It  is 
expected  that  any  distribution  will  be  exempt  from 
federal  income  tax.  Although  the  foreign  withholding 
tax is generally creditable against U.S. federal income 
tax, certain credit utilization limitations may result in a 
net cost.

income 

taxes. 

The 

following 

significant 
components  of  our  gross  deferred  tax  assets  and 
gross deferred tax liabilities as of the dates indicated: 

table  presents 

(In millions)

Deferred tax assets:

Other amortizable assets

Tax credit carryforwards

Lease obligations

Deferred compensation

Restructuring charges and other reserves

NOL and other carryforwards

Pension plan

Foreign currency translation
Total deferred tax assets 

Valuation allowance for deferred tax assets

Deferred tax assets, net of valuation 
allowance

Deferred tax liabilities:

Fixed and intangible assets

Investment basis differences

Right-of-use Assets
Unrealized gains on investment securities, 
net

Other

$ 

$ 

December 31,

2020

2019

$ 

385  $ 

564 

243 

110 

129 

101 

56 

3 

394 

387 

254 

120 

104 

73 

66 

57 

1,591 

(295) 

1,455 

(330) 

1,296  $ 

1,125 

765  $ 

269 

187 

321 

51 

763 

258 

223 

86 

32 

valuation  allowance  is  not  required  for  the  remaining 
deferred tax assets because it is more likely than not 
that  there  will  be  sufficient  taxable  income  of  the 
appropriate  nature  within  the  carryforward  periods  to 
realize these assets.

At  December  31,  2020,  2019  and  2018,  the 
gross  unrecognized  tax  benefits,  excluding  interest, 
were  $308  million,  $149  million  and  $108  million, 
respectively.  Of  this,  the  amounts  that  would  reduce 
the effective tax rate, if recognized, are $294 million, 
$140  million  and  $100  million,  respectively.  The 
reduction in the effective tax rate includes the federal 
benefit for unrecognized state tax benefits. 

  The  following  table  presents  activity  related  to 

unrecognized tax benefits as of the dates indicated: 

(In millions)

Beginning balance

Decrease related to agreements with 
tax authorities

Increase related to tax positions 
taken during current year

Increase related to tax positions 
taken during prior years

Decreases related to a lapse of the 
applicable statute of limitations

December 31,

2020

2019

2018

$ 

149  $ 

108  $ 

94 

— 

47 

137 

(17) 

(40) 

13 

49 

12 

44 

(25) 

(4) 

(2) 

Ending balance

$ 

308  $ 

149  $ 

108 

It is reasonably possible that of the $308 million 
of  unrecognized  tax  benefits  as  of  December  31, 
2020,  up  to  $104  million  could  decrease  within  the 
next  12  months  due  to  the  resolution  of  various 
audits.  Management  believes  that  we  have  sufficient 
accrued  liabilities  as  of  December  31,  2020  for  tax 
exposures and related interest expense.

Income  tax  expense  included  related  interest 
and  penalties  of  approximately  $6  million,  $5  million 
and  $1  million  in  2020,  2019  and  2018,  respectively. 
Total 
penalties  were 
approximately  $14  million,  $10  million  and  $8  million 
as  of  December  31,  2020,  2019  and  2018, 
respectively.

accrued 

interest 

and 

Total deferred tax liabilities

$ 

1,593  $ 

1,362 

The  table  below  summarizes  the  deferred  tax 
assets  and  related  valuation  allowances  recognized 
as of December 31, 2020: 

(In millions)

Other amortizable 
assets

Tax credits

NOLs - Non-U.S.

Other carryforwards

NOLs - State

Deferred 
Tax Asset

Valuation 
Allowance

Expiration

$ 

385  $ 

(233)  __

564 

65 

19 

17 

—  2038-2040

(40)  2026-2031, None

(5)  None

(17)  2021-2040

Management  considers  the  valuation  allowance 
adequate to reduce the total deferred tax assets to an 
aggregate  amount  that  will  more  likely  than  not  be 
that  a 
realized.  Management  has  determined 

Note 23.   Earnings Per Common Share 

Basic  EPS  is  calculated  pursuant  to  the  two-
class  method,  by  dividing  net  income  available  to 
the  weighted-average 
common  shareholders  by 
common  shares  outstanding  during 
the  period. 
Diluted  EPS  is  calculated  pursuant  to  the  two-class 
method, by dividing net income available to common 
shareholders  by  the  total  weighted-average  number 
of common shares outstanding for the period plus the 
shares representing the dilutive effect of equity-based 
is 
awards.  The  effect  of  equity-based  awards 
excluded  from  the  calculation  of  diluted  EPS  in 
periods in which their effect would be anti-dilutive. 

 State Street Corporation | 181

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  two-class  method  requires  the  allocation  of 
undistributed  net 
income  between  common  and 
participating  shareholders.  Net  income  available  to 
common  shareholders,  presented  separately  in  our 
consolidated statement of income, is the basis for the 
calculation  of  both  basic  and  diluted  EPS. 
Participating  securities  are  composed  of  unvested 
and  fully  vested  SERP  shares  and  fully  vested 
deferred  director  stock  awards,  which  are  equity-
based  awards  that  contain  non-forfeitable  rights  to 
dividends,  and  are  considered  to  participate  with  the 
common stock in undistributed earnings.

The  following  table  presents  the  computation  of 
basic and diluted earnings per common share for the 
periods indicated:

(Dollars in millions, except per 
share amounts)

Net income

Less:

Years Ended December 31,

2020

2019

2018

$ 

2,420 

$ 

2,242 

$ 

2,593 

Preferred stock dividends 

(162) 

(232) 

(188) 

Dividends and undistributed 
earnings allocated to participating 
securities(1)

Net income available to common 
shareholders

Average common shares 
outstanding (In thousands):

(1) 

(1) 

(1) 

$ 

2,257 

$ 

2,009 

$ 

2,404 

Basic average common shares

352,865 

369,911 

371,983 

Effect of dilutive securities: equity-
based awards

4,241 

3,755 

4,493 

Diluted average common shares

357,106 

373,666 

376,476 

Anti-dilutive securities(2)

1,066 

2,052 

1,011 

Earnings per common share:

Basic

Diluted(3)

$ 

6.40 

$ 

5.43 

$ 

6.32 

5.38 

6.46 

6.39 

(1)  Represents  the  portion  of  net  income  available  to  common  equity  allocated  to 
participating  securities,  composed  of  unvested  and  fully  vested  SERP  (Supplemental 
executive retirement plans) shares and fully vested deferred director stock awards, which 
are  equity-based  awards  that  contain  non-forfeitable  rights  to  dividends,  and  are 
considered to participate with the common stock in undistributed earnings.
(2)  Represents  equity-based  awards  outstanding  but  not  included  in  the  computation  of 
diluted  average  common  shares,  because  their  effect  was  anti-dilutive.  Additional 
information about equity-based awards is provided in Note 18.
(3) Calculations reflect allocation of earnings to participating securities using the two-class 
method, as this computation is more dilutive than the treasury stock method.

Note 24.    Line of Business Information

Our  operations  are  organized  into  two  lines  of 
Investment 
Investment  Servicing  and 
business: 
Management,  which  are  defined  based  on  products 
and  services  provided.  The  results  of  operations  for 
these 
lines  of  business  are  not  necessarily 
comparable with those of other companies, including 
companies in the financial services industry. 

Investment  Servicing, 

through  State  Street 
Institutional  Services,  State  Street  Global  Markets, 
State  Street  Global  Exchange  and  CRD,  provides 
services  for  U.S.  mutual  funds,  collective  investment 

regulation); 

retirement  plans, 

funds  and  other  investment  pools,  corporate  and 
public 
insurance  companies, 
foundations  and  endowments  worldwide.  Products 
include:  custody;  product  accounting;  daily  pricing 
and administration; master trust and master custody; 
depotbank services (a fund oversight role created by 
cash 
non-U.S. 
management; foreign exchange, brokerage and other 
trading  services;  securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
investment 
lease 
facilities; 
financing; 
investment  manager 
manager  and  alternative 
operations  outsourcing;  performance, 
risk  and 
compliance analytics; and financial data management 
to support institutional investors.

record-keeping; 

loans  and 

is  designed 

technology  offering  which 

Included  within  our  Investment  Servicing  line  of 
business is CRD, which we acquired in October 2018. 
The  Charles  River  Investment  Management  solution 
is  a 
to 
automate  and  simplify  the  institutional  investment 
process  across  asset  classes, 
from  portfolio 
management  and  risk  analytics  through  trading  and 
post-trade settlement, with integrated compliance and 
managed  data  throughout.  With  the  acquisition  of 
CRD,  we  took  the  first  step  in  building  our  front-to-
back  platform,  State  Street  Alpha.  Today  our  State 
Street 
portfolio 
management,  trading  and  execution,  advanced  data 
aggregation,  analytics  and  compliance  tools,  and 
integration  with  other 
industry  platforms  and 
providers.  

combines 

platform 

Alpha 

investment  strategies.  Our  AUM 

Investment  Management,  through  State  Street 
range  of 
Global  Advisors,  provides  a  broad 
investment  management  strategies  and  products  for 
our  clients.  Our  investment  management  strategies 
and  products  span  the  risk/reward  spectrum  for 
equity,  fixed  income  and  cash  assets,  including  core 
and enhanced indexing, multi-asset strategies, active 
quantitative  and  fundamental  active  capabilities  and 
alternative 
is 
currently  primarily  weighted  to  indexed  strategies.  In 
addition,  we  provide  a  breadth  of  services  and 
solutions, 
including  environmental,  social  and 
governance  investing,  defined  benefit  and  defined 
contribution  and  Global  Fiduciary  Solutions  (formerly 
Outsourced  Chief  Investment  Officer).  State  Street 
Global Advisors is also a provider of ETFs, including 
the  SPDR®  ETF  brand.  While  management  fees  are 
primarily  determined  by  the  values  of  AUM  and  the 
investment  strategies  employed,  management  fees 
reflect other factors as well, including the benchmarks 
specified  in  the  respective  management  agreements 
related to performance fees.

 State Street Corporation | 182

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Our investment servicing strategy is to focus on total client relationships and the full integration of our products 
and services across our client base through cross-selling opportunities. In general, our clients will use a combination 
of  services,  depending  on  their  needs,  rather  than  one  product  or  service.  For  instance,  a  custody  client  may 
purchase  securities  finance  and  cash  management  services  from  different  business  units.  Products  and  services 
that we provide to our clients are parts of an integrated offering to these clients. We price our products and services 
on  the  basis  of  overall  client  relationships  and  other  factors;  as  a  result,  revenue  may  not  necessarily  reflect  the 
stand-alone  market  price  of  these  products  and  services  within  the  business  lines  in  the  same  way  it  would  for 
separate business entities.

Our  servicing  and  management  fee  revenue  from  the  Investment  Servicing  and  Investment  Management 
business  lines,  including  foreign  exchange  trading  services  and  securities  finance  activities,  represents 
approximately 70% to 80% of our consolidated total revenue. The remaining 20% to 30% is composed of software 
and processing fees, including CRD, as well as NII, which is largely generated by our investment of client deposits, 
short-term  borrowings  and  long-term  debt  in  a  variety  of  assets,  and  net  gains  (losses)  related  to  investment 
securities.  These  other  revenue  types  are  generally  fully  allocated  to,  or  reside  in,  Investment  Servicing  and 
Investment Management.

Revenue  and  expenses  are  directly  charged  or  allocated  to  our  lines  of  business  through  management 
information systems. Assets and liabilities are allocated according to policies that support management’s strategic 
and  tactical  goals.  Capital  is  allocated  based  on  the  relative  risks  and  capital  requirements  inherent  in  each 
business  line,  along  with  management  judgment.  Capital  allocations  may  not  be  representative  of  the  capital  that 
might be required if these lines of business were separate business entities.

The following is a summary of our line of business results "Other" column for the periods indicated. 

(Dollars in millions)

Net repositioning charges

Net acquisition and restructuring costs 

Accrual release

Legal and related expenses

Business exit costs

Total

Years Ended December 31,

2020

Other

2019

2018

133  $ 

110  $ 

50 

(9) 

— 

— 

77 

— 

172 

— 

174  $ 

359  $ 

300 

24 

— 

50 

24 

398 

$ 

$ 

The following is a summary of our line of business results for the periods indicated. The amounts in the “Other” 
columns  were  not  allocated  to  our  business  lines.  Prior  reported  results  reflect  reclassifications,  for  comparative 
purposes, related to management changes in methodologies associated with allocations of revenue and expenses 
to lines of business in 2020.

Investment
Servicing

Investment
Management

Years Ended December 31,

(Dollars in millions)

2020

2019

2018

2020

2019

2018

2020

Other

2019

2018

2020

Total

2019

2018

Servicing fees

$ 5,167 

$ 5,074 

$ 5,429 

$  — 

$  — 

$  — 

$ 

Management fees

Foreign exchange 
trading services

Securities finance

Software and processing 
fees(1)(2)
Total fee revenue(1)

— 

  1,299 

342 

706 

— 

974 

462 

691 

— 

  1,880 

  1,824 

  1,899 

  1,071 

543 

443 

64 

14 

27 

84 

9 

29 

82 

  — 

(5) 

  7,514 

  7,201 

  7,486 

  1,985 

  1,946 

  1,976 

Net interest income

  2,211 

  2,590 

  2,691 

(11) 

(24) 

(20) 

4 

43 

6 

  — 

  — 

  — 

  9,729 

  9,834 

 10,183 

  1,974 

  1,922 

  1,956 

$ 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

$ 

(8)  $ 5,167 

$ 5,074 

$ 5,421 

— 

  1,880 

  1,824 

  1,899 

— 

— 

— 

  1,363 

  1,058 

  1,153 

356 

733 

471 

720 

543 

438 

(8) 

  9,499 

  9,147 

  9,454 

— 

— 

  2,200 

  2,566 

  2,671 

4 

43 

6 

(8) 

 11,703 

 11,756 

 12,131 

88 

10 

15 

  — 

  — 

  — 

  7,071 

  7,140 

  7,081 

  1,471 

  1,535 

  1,544 

— 

174 

— 

359 

— 

88 

10 

15 

390 

  8,716 

  9,034 

  9,015 

$ 2,570 

$ 2,684 

$ 3,087 

$  503 

$  387 

$  412 

$ 

(174)  $ 

(359)  $ 

(398)  $ 2,899 

$ 2,712 

$ 3,101 

Pre-tax margin

 26  %

 27  %

 30  %

 25  %

 20  %

 21  %

 25  %

 23  %

 26  %

Average assets (in 
billions)

$ 266.4 

$ 220.3 

$ 220.2 

$  2.9 

$  3.0 

$  3.2 

$ 269.3 

$ 223.3 

$ 223.4 

(1) Investment Servicing includes results from our acquisition of CRD on October 1, 2018.
(2) Investment Management includes other revenue items that are primarily driven by equity market movements.

 State Street Corporation | 183

Total other income
Total revenue(1)

Provision for credit 
losses
Total expenses(1)

Income before income 
tax expense

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 25.    Revenue from Contracts with Customers

We  account  for  revenue  from  contracts  with  customers  in  accordance  with Topic  606,  which  we  adopted  on 
January  1,  2018. The  amount  of  revenue  that  we  recognize  is  measured  based  on  the  consideration  specified  in 
contracts with our customers, and excludes taxes collected from customers subsequently remitted to governmental 
authorities.  We  recognize  revenue  when  a  performance  obligation  is  satisfied  over  time  as  the  services  are 
performed  or  at  a  point  in  time  depending  on  the  nature  of  the  services  provided  as  further  discussed  below. 
Revenue  recognition  guidance  related  to  contracts  with  customers  excludes  our  NII,  revenue  earned  on  security 
lending  transactions  entered  into  as  principal,  realized  gains/losses  on  securities,  revenue  earned  on  foreign 
exchange  activity,  loans  and  related  fees,  and  gains/losses  on  hedging  and  derivatives,  to  which  we  apply  other 
applicable U.S. GAAP guidance.

For  contracts  with  multiple  performance  obligations,  or  contracts  that  have  been  combined,  we  allocate  the 
contracts' transaction price to each performance obligation using our best estimate of the standalone selling price. 
Our contractual fees are negotiated on a customer by customer basis and are representative of standalone selling 
price utilized for allocating revenue when there are multiple performance obligations.

Substantially  all  of  our  services  are  provided  as  a  distinct  series  of  daily  performance  obligations  that  the 
customer  simultaneously  benefits  from  as  they  are  performed.  Payments  may  be  made  to  third  party  service 
providers and the expense is recognized gross when we control those services as we are deemed the principal.

Contract durations may vary from short to long- term or may be open ended. Termination notice periods are in 
line with general market practice and typically do not include termination penalties. Therefore, for substantially all of 
our  revenues,  the  duration  of  the  contract  and  the  enforceable  rights  and  obligations  do  not  extend  beyond  the 
services  that  are  performed  daily  or  at  the  transaction  level.  In  instances  where  we  have  substantive  termination 
penalties, the duration of the contract may extend through the date of substantive termination penalties.

Investment Servicing

Revenue  from  contracts  with  customers  related  to  servicing  fees  is  recognized  over  time  as  our  customers 
benefit from the custody, administration, accounting, transfer agency and other related asset services as they are 
performed. At contract inception, no revenue is estimated as the fees are dependent on assets under custody and/
or  administration  and/or  actual  transactions  which  are  susceptible  to  market  factors  outside  of  our  control. 
Therefore,  revenue  is  recognized  using  a  time-based  output  method  as  the  customers  benefit  from  the  services 
over time and as the assets under custody or transactions are known or determinable during each reporting period 
based on contractual fee schedules. Payments made to third party service providers, such as sub-custodians, are 
generally recognized gross as we control those services and are deemed to be a principal in such arrangements.

Foreign  exchange  trading  services  revenue  includes  revenue  generated  from  providing  access  and  use  of 
electronic  trading  platforms  and  other  trading,  transition  management  and  brokerage  services.  Electronic  FX 
services  are  dependent  on  the  volume  of  actual  transactions  initiated  through  our  electronic  exchange  platforms. 
Revenue is recognized over time using a time-based measure as access to, and use of, the electronic exchange 
platforms  is  made  available  to  the  customer  and  the  activity  is  determinable.  Revenue  related  to  other  trading, 
transition  management  and  brokerage  services  is  recognized  when  the  customer  obtains  the  benefit  of  such 
services which may be over time or at a point in time upon trade execution.

Securities finance revenue is related to services for providing agency lending programs to State Street Global 
Advisors  managed  investment  funds  and  third-  party  investment  managers  and  asset  owners.  This  securities 
finance revenue is recognized over time using a time-based measure as our customers benefit from these lending 
services over time.

Revenue related to the front office solutions provided by CRD is primarily driven by the sale of licenses and 
software as service arrangements, including professional services such as consulting and implementation services, 
software  support  and  maintenance.  Revenue  for  a  sale  of  software  to  be  installed  on  premise  is  recognized  at  a 
point in time when the customer benefits from obtaining access to and use of the software license. Revenue for a 
SaaS related arrangement is recognized over time as services are provided.
Investment Management

Revenue  from  contracts  with  customers  related  to  investment  management,  investment  research  and 
investment  advisory  services  provided  through  State  Street  Global  Advisors  is  recognized  over  time  as  our 
customers benefit from the services as they are performed. Substantially all of our investment management fees are 
determined  by  the  value  of  assets  under  management  and  the  investment  strategies  employed.  At  contract 
inception, no revenue is estimated as the fees are dependent on assets under management which are susceptible 
to market factors outside of our control.

 State Street Corporation | 184

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Therefore, substantially all of our Investment Management services revenue is recognized using a time-based 
output  method  as  the  customers  benefit  from  the  services  over  time  and  as  the  assets  under  management  are 
known or determinable during each reporting period based on contractual fee schedules. Payments made to third 
party  service  providers,  such  as  payments  to  others  in  unitary  fee  arrangements,  are  generally  recognized  on  a 
gross  basis  when  State  Street  Global Advisors  controls  those  services  and  is  deemed  to  be  a  principal  in  such 
transactions.

Revenue by category

In the following table, revenue is disaggregated by our two lines of business and by revenue stream for which 
the  nature,  amount,  timing  and  uncertainty  of  revenue  and  cash  flows  are  affected  by  economic  factors.  The 
amounts in the "Other" columns were not allocated to our business lines.

(Dollars in millions)

Servicing fees

Management fees

Foreign exchange trading services 

Securities finance

Software and processing fees 

Total fee revenue

Net interest income

Total other income

Total revenue

(Dollars in millions)

Servicing fees

Management fees

Foreign exchange trading services 

Securities finance

Software and processing fees 

Total fee revenue

Net interest income

Total other income

Total revenue

Year Ended December 31, 2020

Investment Servicing

Investment Management

Topic 
606 
revenue

All other 
revenue

Total

Topic 
606 
revenue

All other 
revenue

Total

Topic 
606 
revenue

Other

All other 
revenue

Total

Total

2020

$  5,167  $ 

—  $  5,167  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $  5,167 

— 

377 

212 

487 

6,243 

— 

— 

— 

922 

130 

219 

1,271 

2,211 

4 

— 

1,880 

1,299 

342 

706 

7,514 

2,211 

4 

64 

— 

— 

1,944 

— 

— 

— 

— 

14 

27 

41 

(11) 

— 

1,880 

64 

14 

27 

1,985 

(11) 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,880 

1,363 

356 

733 

9,499 

2,200 

4 

$  6,243  $  3,486  $  9,729  $  1,944  $ 

30  $  1,974  $ 

—  $ 

—  $ 

—  $  11,703 

Year Ended December 31, 2019

Investment Servicing

Investment Management

Topic 
606 
revenue

All other 
revenue

Total

Topic 
606 
revenue

All other 
revenue

Total

Topic 
606 
revenue

Other

All other 
revenue

Total

Total

2019

$  5,074  $ 

—  $  5,074  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $  5,074 

— 

346 

259 

456 

6,135 

— 

— 

— 

628 

203 

235 

1,066 

2,590 

43 

— 

974 

462 

691 

7,201 

2,590 

43 

1,824 

84 

— 

— 

1,908 

— 

— 

— 

— 

9 

29 

38 

(24) 

— 

1,824 

84 

9 

29 

1,946 

(24) 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

1,824 

1,058 

471 

720 

9,147 

2,566 

43 

$  6,135  $  3,699  $  9,834  $  1,908  $ 

14  $  1,922  $ 

—  $ 

—  $ 

—  $  11,756 

(Dollars in millions)

Servicing fees

Management fees

Foreign exchange trading services

Securities finance

Software and processing fees

Total fee revenue

Net interest income

Total other income

Total revenue

Year Ended December 31, 2018

Investment Servicing

Investment Management

Topic 
606 
revenue

All other 
revenue

Total

Topic 
606 
revenue

All other 
revenue

Total

Topic 
606 
revenue

Other

All other 
revenue

Total

Total

2018

$  5,429  $ 

—  $  5,429  $ 

—  $ 

—  $ 

—  $ 

(8)  $ 

—  $ 

(8)  $  5,421 

— 

361 

308 

209 

6,307 

— 

— 

— 

710 

235 

234 

1,179 

2,691 

6 

— 

1,899 

1,071 

543 

443 

7,486 

2,691 

6 

82 

— 

— 

1,981 

— 

— 

— 

— 

— 

(5) 

(5) 

(20) 

— 

1,899 

82 

— 

(5) 

1,976 

(20) 

— 

— 

— 

— 

— 

(8) 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(8) 

— 

— 

1,899 

1,153 

543 

438 

9,454 

2,671 

6 

$  6,307  $  3,876  $  10,183  $  1,981  $ 

(25)  $  1,956  $ 

(8)  $ 

—  $ 

(8)  $  12,131 

Contract balances and contract costs

As  of  December  31,  2020  and  December  31,  2019,  net  receivables  of  $2.68  billion  and  $2.77  billion, 
respectively, are included in accrued interest and fees receivable, representing amounts billed or currently billable 
related  to  revenue  from  contracts  with  customers.  As  performance  obligations  are  satisfied,  we  have  an 
unconditional  right  to  payment  and  billing  is  generally  performed  monthly;  therefore,  we  do  not  have  significant 
contract assets or liabilities.

 State Street Corporation | 185

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

No  adjustments  are  made  to  the  promised  amount  of  consideration  for  the  effects  of  a  significant  financing 
component as the period between when we transfer a promised service to a customer and when the customer pays 
for that service is expected to be one year or less.

Note 26.    Non-U.S. Activities

We define our non-U.S. activities as those revenue-producing business activities that arise from clients which 
are  generally  serviced  or  managed  outside  the  U.S.  Due  to  the  integrated  nature  of  our  business,  precise 
segregation of our U.S. and non-U.S. activities is not possible.

Subjective estimates, assumptions and other judgments are applied to quantify the financial results and assets 
related  to  our  non-U.S.  activities,  including  our  application  of  funds  transfer  pricing,  our  asset  and  liability 
management  policies  and  our  allocation  of  certain  indirect  corporate  expenses.  Management  periodically  reviews 
and updates its processes for quantifying the financial results and assets related to our non-U.S. activities. 

The following table presents our U.S. and non-U.S. financial results for the periods indicated:

(In millions)

Total revenue

Income before income tax 
expense 

Years Ended December 31,

Non-U.S.(1)

2020

U.S.

Total

Non-U.S.(1)

2019

U.S.

Total

Non-U.S.(1)

2018

U.S.

Total

$ 

5,252  $  6,451  $  11,703  $ 

5,230  $  6,526  $  11,756  $ 

5,190  $  6,941  $  12,131 

1,146 

1,753 

2,899 

1,248 

1,464 

2,712 

1,294 

1,807 

3,101 

(1) Geographic mix is generally based on the domicile of the entity servicing the funds and is not necessarily representative of the underlying asset mix.

Non-U.S. assets were $111.30 billion and $83.28 billion as of December 31, 2020 and 2019, respectively.

Note 27.     Parent Company Financial Statements

The  following  tables  present  the  financial  statements  of  the  Parent  Company  without  consolidation  of  its 

banking and non-banking subsidiaries, as of and for the years indicated:

Statement of Income - Parent Company

(In millions)

Years Ended December 31,

2020

2019

2018

Cash dividends from consolidated banking subsidiary

$ 

2,721  $ 

3,300  $ 

Cash dividends from consolidated non-banking subsidiaries and unconsolidated 
entities

Other, net

Total revenue

Interest expense

Other expenses

Total expenses

Income tax (benefit)

Income before equity in undistributed income of consolidated subsidiaries and 
unconsolidated entities

Equity in undistributed income of consolidated subsidiaries and unconsolidated 
entities:

Consolidated banking subsidiary

Consolidated non-banking subsidiaries and unconsolidated entities

Net income

118 

92 

2,931 

324 

172 

496 

(109) 

285 

149 

3,734 

415 

108 

523 

(91) 

2,544 

3,302 

(277) 

153 

(1,070) 

10 

$ 

2,420  $ 

2,242  $ 

785 

41 

58 

884 

381 

162 

543 

(127) 

468 

1,944 

181 

2,593 

 State Street Corporation | 186

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Statement of Condition - Parent Company

(In millions)
Assets:
Interest-bearing deposits with consolidated banking subsidiary
Trading account assets
Investment securities available-for-sale
Investments in subsidiaries:

Consolidated banking subsidiary
Consolidated non-banking subsidiaries
Unconsolidated entities

Notes and other receivables from:
Consolidated banking subsidiary
Consolidated non-banking subsidiaries and unconsolidated entities

Other assets
Total assets
Liabilities:
Accrued expenses and other liabilities
Long-term debt
Total liabilities
Shareholders’ equity
Total liabilities and shareholders’ equity

Statement of Cash Flows - Parent Company

As of December 31,

2020

2019

492  $ 
412 
100 

26,204 
8,807 
124 

81 
3,885 
277 
40,382  $ 

557  $ 

13,625 
14,182 
26,200 
40,382  $ 

428 
393 
250 

25,451 
7,240 
117 

— 
3,361 
270 
37,510 

696 
12,383 
13,079 
24,431 
37,510 

$ 

$ 

$ 

$ 

(In millions)
Net cash provided by operating activities
Investing Activities:

Net decrease (increase) in interest-bearing deposits with consolidated banking 
subsidiary

Proceeds from sales and maturities of available-for-sale securities

Purchases of available-for-sale securities
Investments in consolidated banking and non-banking subsidiaries

Sale or repayment of investment in consolidated banking and non-banking 
subsidiaries
Net cash (used in) provided by investing activities
Financing Activities:
Proceeds from issuance of long-term debt, net of issuance costs
Payments for long-term debt
Proceeds from issuance of preferred stock, net of issuance costs
Proceeds from issuance of common stock, net of issuance costs
Payments for redemption of preferred stock
Repurchases of common stock
Repurchases of common stock for employee tax withholding
Payments for cash dividends
Net cash provided (used in) financing activities
Net change
Cash and due from banks at beginning of year
Cash and due from banks at end of year

Note 28.  Subsequent Events

Years Ended December 31,

2020

2019

2018

$ 

3,513  $ 

2,684  $ 

2,250 

(64) 

1,000 

(849) 
(7,406) 

4,999 
(2,320) 

2,489 
(1,700) 
— 
— 
(500) 
(515) 
(78) 
(889) 
(1,193) 
— 
— 
—  $ 

58 

900 

(921) 
(6,165) 

5,345 
(783) 

1,495 
(50) 
— 
— 
(750) 
(1,585) 
(81) 
(930) 
(1,901) 
— 
— 
—  $ 

46 

— 

(224) 
(4,883) 

2,472 
(2,589) 

996 
(1,000) 
495 
1,150 
— 
(350) 
(124) 
(828) 
339 
— 
— 
— 

$ 

On January 14, 2021, we announced that we will redeem on March 15, 2021 an aggregate of $500 million, or 
5,000  of  the  7,500  outstanding  shares  of  our  non-cumulative  perpetual  preferred  stock,  Series  F,  for  cash  at  a 
redemption  price  of  $100,000  per  share  (equivalent  to  $1,000  per  depositary  share)  plus  all  declared  and  unpaid 
dividends.  A  cash  dividend  of  $953.38  per  share  of  Series  F  Preferred  Stock  (or  approximately  $9.5338  per 
depositary share) has been declared for the period from December 15, 2020 up to but not including March 15, 2021 
(the  “March  Dividend”).  The  March  Dividend  will  be  paid  separately  to  the  holders  of  record  of  the  Series  F 
Preferred  Stock  as  of  March  1,  2021  in  the  customary  manner.  Accordingly,  there  will  not  be  any  declared  and 
unpaid dividends included in the redemption price.

 State Street Corporation | 187

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES

Distribution of Average Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential 
(Unaudited)

The following table presents consolidated average statements of condition and NII for the years indicated: 

(Dollars in millions; fully
taxable-equivalent basis)

Assets:

2020

2019

2018

Average
Balance

Interest

Average
Rate

Average
Balance

Interest

Average
Rate

Average
Balance

Interest

Average
Rate

Years Ended December 31,

Interest-bearing deposits with U.S. banks

$ 

30,866  $ 

101 

 .33 % $ 

16,815  $ 

360 

 2.14 % $ 

18,081  $ 

345 

 1.91 %

Interest-bearing deposits with non-U.S. banks

45,722 

(25) 

 (.06) 

31,685 

56 

 .18 

36,247 

42 

 .12 

Securities purchased under resale 
agreements

Trading account assets

Investment securities:

U.S. Treasury and federal agencies(1)
 State and political subdivisions(1)

Other investments

Investment securities held-to-maturity
purchased under money market
liquidity facility

Loans
Lease financing(1)

Other interest-earning assets
Total interest-earning assets(1)

Cash and due from banks

Other assets

Total assets

Liabilities and shareholders’ equity:

Interest-bearing deposits:

Time

Savings

Non-U.S.

Total interest-bearing deposits

Securities sold under repurchase agreements

2,615 

Short-term borrowings under money
market liquidity facility

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Total interest-bearing liabilities

Non-interest-bearing deposits:

Special time

Demand
Non-U.S.(2)

Other liabilities

Shareholders’ equity

8,207 

2,226 

14,371 

3,176 

186,845 

7,196 

29,187 

592 

20,464 

25,050 

3,452 

878 

126 

— 

60,816 

1,174 

1,717 

38,459 

8,183 

27,525 

— 

11,256 

51 

366 

117 

627 

— 

55 

 3.64 

 — 

 1.93 

 2.95 

 .95 

 1.43 

 2.28 

 — 

 .49 

2,506 

884 

56,639 

1,869 

33,260 

— 

24,073 

— 

14,160 

228,874 

2,592 

 1.13 

181,891 

3,960 

364 

 14.54 

1 

 .11 

335 

 11.55 

— 

 — 

1,443 

62 

504 

— 

775 

— 

395 

 2.55 

 3.31 

 1.51 

 — 

 3.22 

 — 

 2.79 

 2.18 

2,901 

1,051 

48,449 

5,481 

34,140 

— 

23,147 

426 

15,714 

1,178 

189 

560 

— 

687 

11 

372 

 2.43 

 3.45 

 1.64 

 — 

 2.97 

 2.53 

 2.37 

 2.00 

185,637 

3,719 

3,178 

34,570 

$  223,385 

3,390 

38,053 

$  223,334 

 .32 % $ 

20,443  $ 

3,849 

36,611 

$  269,334 

$ 

7,114  $ 

80,330 

68,806 

156,250 

23 

91 

(231) 

(117) 

4 

101 

18 

312 

57 

375 

 .11 

 (.34) 

 (.07) 

 .14 

 1.22 

 .78 

 2.17 

 1.82 

 .20 

47,104 

61,301 

128,848 

1,616 

— 

1,524 

11,474 

4,103 

222 

317 

124 

663 

31 

— 

21 

414 

246 

147,565 

1,375 

15,338 

13,552 

524 

21,299 

25,056 

121 

135 

107 

363 

13 

— 

17 

389 

209 

991 

 .71 %

 .36 

 .15 

 .29 

 .62 

 — 

 1.28 

 3.64 

 4.20 

 .68 

 1.08 % $ 

17,081  $ 

 .67 

 .20 

 .51 

 1.90 

 — 

 1.37 

 3.61 

 6.00 

 .93 

37,872 

70,623 

125,576 

2,048 

— 

1,327 

10,686 

4,956 

144,593 

19,187 

16,260 

385 

19,804 

23,156 

Total liabilities and shareholders’ equity

$  269,334 

$  223,334 

$  223,385 

Net interest income, fully taxable-equivalent 
basis

Excess of rate earned over rate paid
Net interest margin(3)

$  2,217 

$  2,585 

$  2,728 

 .93 %

 .97 

 1.25 %

 1.42 

 1.32 %

 1.47 

(1) Fully taxable-equivalent revenue is a method of presentation in which the tax savings achieved by investing in tax-exempt investment securities and certain leases are included in interest 
income with a corresponding charge to income tax expense. This method facilitates the comparison of the performance of these assets. The adjustments are computed using a federal income 
tax rate of 21% for periods ending in 2018, 2019 and 2020, adjusted for applicable state income taxes, net of the related federal tax benefit. The fully taxable-equivalent adjustments included in 
interest income presented above were $17 million, $19 million and $57 million for the years ended December 31, 2020, 2019 and 2018, respectively, and were substantially related to tax-exempt 
securities (state and political subdivisions).
(2) Non-U.S. non-interest-bearing deposits were $784 million, $820 million and $1,165 million as of December 31, 2020, 2019 and 2018, respectively.
(3) NIM is calculated by dividing fully taxable-equivalent NII by average total interest-earning assets.

 State Street Corporation | 188

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES (CONTINUED)

The following table summarizes changes in fully taxable-equivalent interest income and interest expense due 
to changes in volume of interest-earning assets and interest-bearing liabilities, and due to changes in interest rates. 
Changes  attributed  to  both  volumes  and  rates  have  been  allocated  based  on  the  proportion  of  change  in  each 
category.

Years Ended December 31,

2020 Compared to 2019

2019 Compared to 2018

Change in
Volume

Change in
Rate

Net (Decrease)
Increase

Change in
Volume

Change in
Rate

Net (Decrease)
Increase

(259)  $ 

(24)  $ 

(Dollars in millions; fully
taxable-equivalent basis)
Interest income related to:
Interest-bearing deposits with U.S. banks
Interest-bearing deposits with non-U.S. banks
Securities purchased under resale agreements
Trading account assets
Investment securities:

U.S. Treasury and federal agencies
State and political subdivisions
Other investments

Investment securities held-to-maturity
purchased under money market
liquidity facility

Loans
Lease financing
Other interest-earning assets
Total interest-earning assets
Interest expense related to:
Deposits:
Time
Savings
Non-U.S.

Securities sold under repurchase agreements

Short-term borrowings under money
market liquidity facility
Other short-term borrowings
Long-term debt
Other interest-bearing liabilities
Total interest-bearing liabilities
Net interest income

$ 

301  $ 

25 
138 
— 

107 
(5) 
79 

— 
111 
— 
(81) 
675 

(144) 
224 
15 
19 

— 
10 
105 
(56) 
173 
502  $ 

$ 

(560)  $ 
(106) 
(376) 
(1) 

(376) 
(6) 
(217) 

117 
(259) 
— 
(259) 
(2,043) 

(55) 
(450) 
(370) 
(46) 

101 
(13) 
(207) 
(133) 
(1,173) 

(81) 
(238) 
(1) 

(269) 
(11) 
(138) 

117 
(148) 
— 
(340) 
(1,368) 

(199) 
(226) 
(355) 
(27) 

101 
(3) 
(102) 
(189) 
(1,000) 

(5) 
(46) 
— 

199 
(125) 
(14) 

— 
27 
(11) 
(37) 
(36) 

24 
33 
(14) 
(3) 

39  $ 
19 
75 
1 

66 
(2) 
(42) 

— 
61 
— 
60 
277 

77 
149 
31 
21 

— 
3 
29 
(36) 
36 
(72)  $ 

— 
1 
(4) 
73 
348 
(71)  $ 

(870)  $ 

(368)  $ 

Quarterly Summarized Financial Information (Unaudited)

(Dollars in millions,
except per share amounts; shares in thousands)

Total fee revenue

Interest income

Interest expense

Net interest income

Total other income

Total revenue

Provision for credit losses

Total expenses

Income before income tax expense

Income tax expense (benefit)

Net income

Net income available to common shareholders
Earnings per common share(1): 

     Basic

     Diluted

Average common shares outstanding:

$ 

$ 

$ 

4Q20

3Q20

2Q20

1Q20

4Q19

3Q19

2Q19

1Q19

$ 

2,416  $ 

2,306  $ 

2,378  $ 

2,399  $ 

2,368  $ 

2,259  $ 

2,260  $ 

2,260 

513 

14 

499 

2 

2,917 

— 

2,276 

641 

104 

520 

42 

478 

— 

2,784 

— 

2,103 

681 

126 

674 

115 

559 

— 

2,937 

52 

2,082 

803 

109 

868 

204 

664 

2 

3,065 

36 

2,255 

774 

140 

906 

270 

636 

44 

1,001 

1,007 

1,027 

357 

644 

— 

394 

613 

— 

354 

673 

(1) 

3,048 

2,903 

2,873 

2,932 

3 

2 

1 

4 

2,407 

2,180 

2,154 

2,293 

638 

74 

721 

138 

718 

131 

537  $ 

555  $ 

694  $ 

634  $ 

564  $ 

583  $ 

587  $ 

498  $ 

517  $ 

662  $ 

580  $ 

492  $ 

528  $ 

537  $ 

1.41  $ 

1.47  $ 

1.88  $ 

1.64  $ 

1.36  $ 

1.44  $ 

1.44  $ 

1.39 

1.45 

1.86 

1.62 

1.35 

1.42 

1.42 

     Basic

     Diluted

  352,974 

  352,586 

  352,157 

  353,746 

  361,439 

  366,732 

  373,773 

  377,915 

  357,719 

  357,168 

  356,413 

  357,993 

  365,851 

  370,595 

  377,577 

  381,703 

     Dividends per common share

$ 

.52  $ 

.52  $ 

.52  $ 

.52  $ 

.52  $ 

.52  $ 

.47  $ 

.47 

(1) Basic and diluted earnings per common share for full-year 2020 and basic earnings per common share for full-year 2019 do not equal the sum of the four quarters for the year.

 State Street Corporation | 189

15 
14 
29 
1 

265 
(127) 
(56) 

— 
88 
(11) 
23 
241 

101 
182 
17 
18 

— 
4 
25 
37 
384 
(143) 

635 

127 

508 

452 

1.20 

1.18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ABS

AFS

AML

AOCI

ASU

EPS

ERM

ETF

EVE

FDIC

FHLB

FICC

FTE

FSOC

FX

GAAP

GCR

G-SIB

ACRONYMS

Asset-backed securities

Available-for-sale

Anti-money laundering

LCR(1)

LIHTC

Liquidity coverage ratio

Low income housing tax credits

LDA model

Loss distribution approach model

Accumulated other comprehensive income (loss)

LIBOR

London Interbank Offered Rate

Accounting Standards Update

AUC/A

Assets under custody and/or administration

AUM

BCC

bps

CAP

CCAR

CECL

CRD
CET1(1)

CFTC

CIS

COSO

CRO

CRPC

CVA

DOJ

DOL

E&A 
Committee

Assets under management

Business Conduct Committee

Basis points

Capital adequacy process

Comprehensive Capital Analysis and Review

Current Expected Credit Loss

Charles River Development

Common equity tier 1

Commodity Futures Trading Commission

Corporate Information Security

Committee of Sponsoring Organizations of the 
Treadway Commission

Chief Risk Officer

Credit Risk & Policy Committee

Credit valuation adjustment

Department of Justice

Department of Labor

Examining and Audit Committee

ECB

European Central Bank

EGRRCPA

Economic Growth, Regulatory Relief, and Consumer 
Protection Act

EMEA

Europe, Middle East, and Africa

Earnings per share

Enterprise Risk Management

Exchange-Traded Fund

Economic value of equity

LTD

MBS

MRAC

MRC

MRM

MVG

NII

NIM

NOL
NSFR(1)

ORM

OTC

OTTI

PCA

PCAOB
PD(1)

P&L

RC

RWA(1)

SCB

SEC

SIFI

SLB

SLR(1)

SPDR

Long-term debt

Mortgage-backed securities

Management Risk and Capital Committee

Model Risk Committee

Model Risk Management

Model Validation Group

Net interest income

Net interest margin

Net Operating Loss

Net stable funding ratio

Operational risk management

Over-the-counter

Other-than-temporary-impairment

Prompt corrective action

Public Company Accounting Oversight Board

Probability-of-default

Profit-and-loss

Risk Committee

Risk-weighted asset

Stress Capital Buffer

Securities and Exchange Commission

Systemically important financial institutions

Stress Leverage Buffer

Supplementary leverage ratio

Spider; Standard and Poor's depository receipt

SPOE Strategy Single Point of Entry Strategy

Federal Deposit Insurance Corporation

Federal Home Loan Bank of Boston

SSIF

TCJA

State Street Intermediate Funding, LLC

Tax Cuts and Jobs Act

Fixed Income Clearing Corporation

TLAC(1)

Total loss-absorbing capacity

Fully taxable-equivalent

Financial Stability Oversight Council

Foreign exchange

Generally accepted accounting principles

Global credit review

Global systemically important bank

HQLA(1)

High-quality liquid assets

HRC

HTM

IDI

Human Resources Committee

Held-to-maturity

Insured Depository Institution 

(1) As defined by the applicable U.S. regulations.

TMRC

TOPS

TORC

UCITS

UOM

VaR

VIE

WD

Trading and Markets Risk Committee

Technology and Operations Committee

Technology and Operational Risk Committee

Undertakings for Collective Investments in 
Transferable Securities

Unit of measure

Value-at-Risk

Variable interest entity

Withdrawn

 State Street Corporation | 190

GLOSSARY

Asset-backed securities: A financial security backed by collateralized 
assets, other than real estate or mortgage backed securities.

Assets under custody and/or administration: Assets that we hold 
directly or indirectly on behalf of clients under a safekeeping or 
custody arrangement or for which we provide administrative services 
for clients. To the extent that we provide more than one AUC/A service 
(including back and middle office services) for a client’s assets, the 
value of the asset is only counted once in the total amount of AUC/A. 

Assets under management: The total market value of client assets 
for which we provide investment management strategy services, 
advisory services and/or distribution services generating management 
fees based on a percentage of the assets’ market values. These client 
assets are not included on our balance sheet. Assets under 
management include managed assets lost but not liquidated. Lost 
business occurs from time to time and it is difficult to predict the timing 
of client behavior in transitioning these assets as the timing can vary 
significantly.

Beacon: A multi-year program, announced in October 2015, to create 
cost efficiencies through changes in our operational processes and to 
further digitize our processes and interfaces with our clients.

Certificates of deposit: A savings certificate with a fixed maturity 
date, specified fixed interest rate and can be issued in any 
denomination aside from minimum investment requirements. A CD 
restricts access to the funds until the maturity date of the investment.

Collateralized loan obligations: A security backed by a pool of debt, 
primarily senior secured leveraged loans. CLOs are similar to 
collateralized mortgage obligations, except for the different type of 
underlying loan. With a CLO, the investor receives scheduled debt 
payments from the underlying loans, assuming most of the risk in the 
event borrowers default, but is offered greater diversity and the 
potential for higher-than-average returns.

Commercial real estate: Property intended to generate profit from 
capital gains or rental income. CRE loans are term loans secured by 
commercial and multifamily properties. We seek CRE loans with 
strong competitive positions in major domestic markets, stable cash 
flows, modest leverage and experienced institutional ownership.

Deposit beta: A measure of how much of an interest rate increase is 
expected to be passed on to client interest-bearing accounts, on 
average.

Depot bank: A German term, specified by the country's law on 
investment companies, which essentially corresponds to 'custodian'. 

Doubtful: Doubtful loans and leases meet the same definition of 
substandard loans and leases (i.e., well-defined weaknesses that 
jeopardize repayment with the possibility that we will sustain some 
loss) with the added characteristic that the weaknesses make 
collection or liquidation in full highly questionable and improbable.

High-quality liquid assets: Cash or assets that can be converted into 
cash at little or no loss of value in private markets and are considered 
unencumbered.

Investment grade: A rating of loans and leases to counterparties with 
strong credit quality and low expected credit risk and probability of 
default. It applies to counterparties with a strong capacity to support 
the timely repayment of any financial commitment.

Liquidity coverage ratio: The ratio of encumbered high-quality liquid 
assets divided by expected total net cash outflows over a 30-day stress 
period. A Basel III framework requirement for banks and bank holding 
companies to measure liquidity, it is designed to ensure that certain 
banking institutions, including us, maintain a minimum amount of 
unencumbered HQLA sufficient to withstand the net cash outflow under 
a hypothetical standardized acute liquidity stress scenario for a 30-day 
stress period.  

Net asset value: The amount of net assets attributable to each share/
unit of the fund at a specific date or time.  

Net stable funding ratio: The ratio of the amount of available stable 
funding relative to the amount of required stable funding.  This ratio 
should be equal to at least 100% on an ongoing basis. 

Other-than-temporary-impairment: Impairment charge taken on a 
security whose fair value has fallen below its carrying value on balance 
sheet and its value is not expected to recover through the holding 
period of the security.

Probability of default: A measure of the likelihood that a credit obligor 
will enter into default status.

Qualified financial contracts: Securities contracts, commodity 
contracts, forward contracts, repurchase agreements, swap 
agreements and any other contract determined by the FDIC to be a 
qualified financial contract.

Risk-weighted assets: A measurement used to quantify risk inherent 
in our on and off-balance sheet assets by adjusting the asset value for 
risk. RWA is used in the calculation of our risk-based capital ratios. 

Special mention: Loans and leases that consist of counterparties with 
potential weaknesses that, if uncorrected, may result in deterioration of 
repayment prospects.

Speculative: Loans and leases that consist of counterparties that face 
ongoing uncertainties or exposure to business, financial, or economic 
downturns.  However, these counterparties may have financial 
flexibility or access to financial alternatives, which allow for financial 
commitments to be met.

Substandard: Loans and leases that consist of counterparties with 
well-defined weakness that jeopardizes repayment with the possibility 
we will sustain some loss. 

Economic value of equity: A measure designed to estimate the fair 
value of assets, liabilities and off-balance sheet instruments based on 
a discounted cash flow model.

Supplementary leverage ratio: The ratio of  our tier 1 capital to our 
total leverage exposure, which measures our capital adequacy relative 
to our on and off-balance sheet assets.

Exchange-Traded Fund: A type of exchange-traded investment 
product that offer investors a way to pool their money in a fund that 
makes investments in stocks, bonds, or other assets and, in return, to 
receive an interest in that  investment pool. ETF shares are traded on 
a national stock exchange and at market prices that may or may not 
be the same as the net asset value.

Exposure-at-default: A measure used in the calculation of regulatory 
capital under Basel III. It can be defined as the expected amount of 
loss a bank may be exposed to upon default of an obligor.

Global systemically important bank: A financial institution whose 
distress or disorderly failure, because of its size, complexity and 
systemic interconnectedness, would cause significant disruption to the 
wider financial system and economic activity, which will be subject to 
additional capital requirements.

Held-to-maturity investment securities: We classify investments in 
debt securities as held-to-maturity only if we have the positive intent 
and ability to hold those securities to maturity. Investments in debt 
securities classified as held-to-maturity are measured subsequently at 
amortized cost in the statement of financial position.

Total loss-absorbing capacity: The sum of our tier 1 regulatory 
capital plus eligible external long-term debt issued by us.

Value-at-Risk: Statistical model used to measure the potential loss in 
value of a portfolio that could occur in normal markets condition, over a 
defined holding period, within a certain confidence level. 

Variable interest entity: An entity that: (1) lacks enough equity 
investment at risk to permit the entity to finance its activities without 
additional financial support from other parties; (2) has equity owners 
that lack the right to make significant decisions affecting the entity’s 
operations; and/or (3) has equity owners that do not have an obligation 
to absorb or the right to receive the entity’s losses or return.

 State Street Corporation | 191

 
 
ITEM  9.    CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND  FINANCIAL 
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

State  Street  has  established  and  maintains  disclosure  controls  and  procedures  that  are  designed  to  ensure 
that material information related to State Street and its subsidiaries on a consolidated basis required to be disclosed 
in its reports filed or submitted under the Securities Exchange Act of 1934 is recorded, processed, summarized, and 
reported within the time periods specified in the SEC's rules and forms, and that such information is accumulated 
and communicated to State Street's management, including its Chief Executive Officer and Chief Financial Officer, 
as  appropriate,  to  allow  timely  decisions  regarding  required  disclosure.  For  the  year  ended  December  31,  2020, 
State Street's management carried out an evaluation, with the participation of the Chief Executive Officer and Chief 
Financial  Officer,  of  the  effectiveness  of  the  design  and  operation  of  State  Street's  disclosure  controls  and 
procedures. Based on the evaluation of these disclosure controls and procedures, the Chief Executive Officer and 
Chief  Financial  Officer  concluded  that  State  Street's  disclosure  controls  and  procedures  were  effective  as  of 
December 31, 2020. 

State Street has also established and maintains internal control over financial reporting as a process designed 
to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated 
financial statements for external purposes in conformity with U.S. GAAP. In the ordinary course of business, State 
Street routinely enhances its internal controls and procedures for financial reporting by either upgrading its current 
systems  or  implementing  new  systems.  Changes  have  been  made  and  may  be  made  to  State  Street's  internal 
controls and procedures for financial reporting as a result of these efforts. During the quarter ended December 31, 
2020, no change occurred in State Street's internal control over financial reporting that has materially affected, or is 
reasonably likely to materially affect, State Street's internal control over financial reporting. 

 State Street Corporation | 192

INTERNAL CONTROL OVER FINANCIAL REPORTING

Management’s Report on Internal Control Over Financial Reporting

The management of State Street is responsible for establishing and maintaining adequate internal control over 

financial reporting.

State Street’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance  with  accounting  principles  generally  accepted  in  the  United  States  of America.  State  Street’s  internal 
control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records 
that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of State Street; 
(ii)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with accounting principles generally accepted in the United States of America, and that 
receipts  and  expenditures  of  State  Street  are  being  made  only  in  accordance  with  authorizations  of  management 
and  directors  of  State  Street;  and  (iii)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized  acquisition,  use,  or  disposition  of  State  Street’s  assets  that  could  have  a  material  effect  on  the 
financial statements.  

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect 
misstatements.  Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that 
controls  may  become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the 
policies or procedures may deteriorate.  

Management  assessed  the  effectiveness  of  State  Street’s  internal  control  over  financial  reporting  as  of 
December  31,  2020  based  on  the  framework  set  forth  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway Commission in Internal Control - Integrated Framework (2013).

Based  on  that  assessment,  management  concluded  that,  as  of  December  31,  2020,  State  Street’s  internal 

control over financial reporting is effective.  

The effectiveness of State Street’s internal control over financial reporting as of December 31, 2020 has been 
audited by Ernst & Young LLP, an independent registered public accounting firm, as stated in their accompanying 
report, which follows this report.

 State Street Corporation | 193

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of State Street Corporation

Opinion on Internal Control over Financial Reporting

We  have  audited  State  Street  Corporation’s  (the  “Corporation”)  internal  control  over  financial  reporting  as  of 
December  31,  2020,  based  on  criteria  established  in  Internal  Control-Integrated  Framework  issued  by  the 
Committee  of  Sponsoring  Organizations  of  the Treadway  Commission  (2013  framework)  (the  “COSO  criteria”).  In 
our opinion, the Corporation maintained, in all material respects, effective internal control over financial reporting as 
of December 31, 2020, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (“PCAOB”), the 2020 consolidated financial statements of the Corporation and our report dated February 19, 
2021 expressed an unqualified opinion thereon.

Basis for Opinion

The Corporation’s management is responsible for maintaining effective internal control over financial reporting and 
for  its  assessment  of  the  effectiveness  of  internal  control  over  financial  reporting  included  in  the  accompanying 
Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on 
the  Corporation’s  internal  control  over  financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm 
registered with the PCAOB and are required to be independent with respect to the Corporation in accordance with 
the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange 
Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting 
was maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a 
material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on 
the  assessed  risk,  and  performing  such  other  procedures  as  we  considered  necessary  in  the  circumstances.  We 
believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance  with  generally  accepted  accounting  principles.  A  company’s  internal  control  over  financial  reporting 
includes  those  policies  and  procedures  that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance  with authorizations of management  and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may 
become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or 
procedures may deteriorate.

/s/ Ernst & Young LLP

Boston, Massachusetts 
February 19, 2021 

 State Street Corporation | 194

ITEM 9B.  OTHER INFORMATION

None.

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information  concerning  our  directors  will  appear  in  our  Proxy  Statement  for  the  2021  Annual  Meeting  of 
Shareholders,  to  be  filed  pursuant  to  Regulation  14A  on  or  before April  30,  2021,  referred  to  as  the  2021  Proxy 
Statement,  under  the  caption  "Election  of  Directors."  Information  concerning  compliance  with  Section  16(a)  of  the 
Exchange Act,  if  required,  will  appear  in  our  2021  Proxy  Statement  under  the  caption  "Delinquent  Section  16(a) 
Reports."  Information  concerning  our  Code  of  Ethics  for  Senior  Financial  Officers  and  our  Examining  and  Audit 
Committee  will  appear  in  our  2021  Proxy  Statement  under  the  caption  "Corporate  Governance  at  State  Street." 
Such information is incorporated herein by reference. 

Information about our executive officers is included under Part I.

ITEM 11. EXECUTIVE COMPENSATION

Information  in  response  to  this  item  will  appear  in  our  2021  Proxy  Statement  under  the  captions  "Executive 

Compensation" and "Non-Employee Director Compensation." Such information is incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS

Information  concerning  security  ownership  of  certain  beneficial  owners  and  management  will  appear  in  our 
2021  Proxy  Statement  under  the  caption  “Security  Ownership  of  Certain  Beneficial  Owners  and  Management.” 
Such information is incorporated herein by reference. 

RELATED STOCKHOLDER MATTERS

The  following  table  presents  the  number  of  outstanding  common  stock  awards,  options,  warrants  and  rights 
granted  by  State  Street  to  participants  in  our  equity  compensation  plans,  as  well  as  the  number  of  securities 
available  for  future  issuance  under  these  plans,  as  of  December  31,  2020.  The  table  provides  this  information 
separately  for  equity  compensation  plans  that  have  and  have  not  been  approved  by  shareholders.  Shares 
presented in the table and in the footnotes following the table are stated in thousands of shares.

(Shares in thousands)

Plan category:

(a)
Number of securities
to be issued
upon exercise of
outstanding
options,
warrants and rights

(b)
Weighted-average
exercise price of
outstanding
options,
warrants and rights(1)

(c)
Number of securities
remaining available for
future issuance under
equity compensation
plans (excluding
securities reflected
in column (a))

Equity compensation plans approved by shareholders
Equity compensation plans not approved by shareholders

Total

8,203  (2) $ 
18  (3)

8,221 

— 
— 

— 

19,163 
— 

19,163 

(1) Excludes deferred stock awards and performance awards for which there is no exercise price.
(2)  Consists  of  5,686  thousand  shares  subject  to  deferred  stock  awards,  zero  shares  subject  to  stock  options,  zero  stock  appreciation  rights  and  2,517  thousand 
shares subject to performance awards (assuming payout at 100% for all awards, including awards for which performance is uncertain).
(3) Consists of shares subject to deferred stock awards.

Individual directors who are not our employees have received stock awards and cash retainers, both of which 
may be deferred. Directors may elect to receive shares of our common stock in place of cash. If payment is in the 
form of common stock, the number of shares is determined by dividing the approved cash amount by the closing 
price on the date of the annual shareholders' meeting or date of grant, if different. All deferred shares, whether stock 
awards or common stock received in place of cash retainers, are increased to reflect dividends paid on the common 
stock and, for certain directors, may include share amounts in respect of an accrual under a terminated retirement 
plan.

 State Street Corporation | 195

 
 
 
 
 
 
 
 
Pursuant  to  State  Street’s  Deferred  Compensation  Plan  for  Directors,  non-employee  directors  may  elect  to 
defer  the  receipt  of  0%  or  100%  of  their  (1)  retainers,  (2)  meeting  fees  or  (3)  annual  equity  grant  award.  Non-
employee  directors  also  may  elect  to  receive  their  retainers  in  cash  or  shares  of  common  stock.  Non-employee 
directors  who  elect  to  defer  the  cash  payment  of  their  retainers  or  meeting  fees  may  choose  from  four  notional 
investment fund returns for such deferred cash. Deferrals of common stock are adjusted to reflect the hypothetical 
reinvestment in additional shares of common stock for any dividends or distributions on State Street common stock. 
Deferred amounts will be paid (a) as elected by the non-employee director, on either the date of their termination of 
service on the Board or on the earlier of such termination and a future date specified, and (b) in the form elected by 
the non-employee director as either a lump sum or in installments over a two- to five-year period.

Stock awards totaling 209,937 shares of common stock were outstanding as of December 31, 2020; awards 
made  through  June  30,  2003,  totaling  18,324  shares  outstanding  as  of  December  31,  2020,  have  not  been 
approved  by  shareholders.  There  are  no  other  equity  compensation  plans  under  which  our  equity  securities  are 
authorized  for  issuance  that  have  been  adopted  without  shareholder  approval. Awards  of  stock  made  or  retainer 
shares  paid  to  individual  directors  after  June  30,  2003  have  been  or  will  be  made  under  our  1997,  2006  or  2017 
Equity Incentive Plan,  which were approved by shareholders.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information concerning certain relationships and related transactions and director independence will appear in 
our  2021  Proxy  Statement  under  the  caption  “Corporate  Governance  at  State  Street.”  Such  information  is 
incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

Information concerning principal accounting fees and services and the Examining and Audit Committee's pre-
approval policies and procedures will appear in our 2021 Proxy Statement under the caption “Examining and Audit 
Committee Matters.” Such information is incorporated herein by reference.

PART IV. 

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(A)(1) FINANCIAL STATEMENTS 

The following consolidated financial statements of State Street are included in Item 8 hereof: 
Report of Independent Registered Public Accounting Firm 
Consolidated Statement of Income - Years ended December 31, 2020, 2019 and 2018 
Consolidated Statement of Comprehensive Income - Years ended December 31, 2020, 2019 and 2018 
Consolidated Statement of Condition - As of December 31, 2020 and 2019
Consolidated Statement of Changes in Shareholders' Equity - Years ended December 31, 2020, 2019 and 
2018 
Consolidated Statement of Cash Flows - Years ended December 31, 2020, 2019 and 2018
Notes to Consolidated Financial Statements 

(A)(2) FINANCIAL STATEMENT SCHEDULES 

Certain schedules to the consolidated financial statements have been omitted if they were not required by 
Article 9 of Regulation S-X or if, under the related instructions, they were inapplicable, or the information was 
contained elsewhere herein. 

(A)(3) EXHIBITS 

The exhibits listed in the Exhibit Index preceding the signature page in this Form 10-K are filed herewith 

or are incorporated herein by reference to other SEC filings. 

ITEM 16. FORM 10-K SUMMARY

Not applicable.

 State Street Corporation | 196

* 3.1

* 3.2

* 4.1

* 4.2

* 4.3

* 4.4

* 4.5

EXHIBIT INDEX

Restated Articles of Organization, as amended (filed as Exhibit 3.1 to State Street’s Quarterly 
Report on Form 10-Q (File No. 001-07511) for the quarter ended September 30, 2018 filed with 
the SEC on October 31, 2018 and incorporated herein by reference)

By-laws, as amended (filed as Exhibit 3.1 to State Street's Current Report on Form 8-K (File 
No.001-07511) filed with the SEC on February 20, 2020 and incorporated herein by reference)

Description of Securities Registered under Section 12 of the Exchange Act

Deposit Agreement, dated March 4, 2014, among State Street Corporation, American Stock 
Transfer & Trust Company, LLC (as depositary), and the holders from time to time of depositary 
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-07511) 
dated March 4, 2014 filed with the SEC on March 4, 2014 and incorporated herein by reference)

Deposit Agreement dated May 21, 2015, among State Street Corporation, American Stock 
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of depositary 
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-7511) 
dated May 21, 2015 filed with the SEC on May 21, 2015 and incorporated herein by reference)

Deposit Agreement dated April 11, 2016, among State Street Corporation, American Stock 
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of depositary 
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-7511) 
dated April 11, 2016 filed with the SEC on April 11, 2016 and incorporated herein by reference)
Deposit Agreement dated September 27, 2018, among State Street Corporation, American Stock 
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of the 
depositary receipts (filed as Exhibit 4.3 to State Street’s Current Report on Form 8-K (File No. 
001-07511) filed with the SEC on September 27, 2018 and incorporated herein by reference)

(Note: None of the instruments defining the rights of holders of State Street’s outstanding long-
term debt are in respect of indebtedness in excess of 10% of the total assets of State Street and 
its subsidiaries on a consolidated basis. State Street hereby agrees to furnish to the SEC upon 
request a copy of any other instrument with respect to long-term debt of State Street and its 
subsidiaries.)

* 10.1†

State Street's Management Supplemental Retirement Plan, Amended and Restated, as amended 
(filed as Exhibit 10.5 to State Street’s Quarterly Report on Form 10-Q (File No. 001-07511) for the 
quarter ended March 31, 2019 filed with the SEC on May 1, 2019 and incorporated herein by 
reference)

* 10.2†

State Street's Executive Supplemental Retirement Plan, as amended and restated, and First, 
Second and Third Amendments thereto

* 10.3†

* 10.4†

Supplemental Cash Incentive Plan, as amended, First and Second Amendments thereto, and 
form of award agreement thereunder (filed as Exhibit 10.2 to State Street’s Quarterly Report on 
Form 10-Q (File No. 001-07511) for the quarter ended March 31, 2020 filed with the SEC on April 
28, 2020 and incorporated herein by reference)

State Street’s 2006 Equity Incentive Plan, as amended, and forms of award agreements 
thereunder (filed as Exhibit 10.8 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2014 and filed with the SEC on February 20, 2015 
and incorporated herein by reference)

* 10.5†

State Street's 2017 Stock Incentive Plan, and forms of award agreements thereunder (filed as 
Exhibit 10.3 to State Street’s Quarterly Report on Form 10-Q (File No. 001-07511) for the quarter 
ended March 31, 2020 filed with the SEC on April 28, 2020 and incorporated herein by reference)

 State Street Corporation | 197

 
* 10.6†

* 10.7†

* 10.8†

* 10.9

State Street’s Management Supplemental Savings Plan, Amended and Restated, as amended 
(filed as Exhibit 10.10 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the 
year ended December 31, 2016 filed with the SEC on February 17, 2017 and incorporated herein 
by reference)

Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1, 2007, 
as amended (filed as Exhibit 10.12 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2011 filed with the SEC on February 27, 2012 and 
incorporated herein by reference)

Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1, 2021, 
as amended (filed as Exhibit 10.1 to State Street's Quarterly Report on Form 10-Q (File No. 
001-07511) for the quarter ended June 30, 2020 filed with the SEC on July 27, 2020 and 
incorporated herein by reference)

Deferred Prosecution Agreement dated January 17, 2017 between State Street Corporation and 
the U.S. Department of Justice and United States Attorney for the District of Massachusetts (filed 
as Exhibit 10.14 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the year 
ended December 31, 2016 filed with the SEC on February 17, 2017 and incorporated herein by 
reference)

* 10.10†

Description of compensation arrangements for non-employee directors

* 10.11†

* 10.12A†

* 10.12B†

* 10.12C†

* 10.12D†

* 10.13†

* 10.14†

State Street’s Executive Compensation Trust Agreement dated June 1, 2002 (Rabbi Trust), as 
amended (filed as Exhibit 10.22 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2017 filed with the SEC on February 26, 2018 and 
incorporated herein by reference)

Form of Indemnification Agreement between State Street Corporation and each of its directors 
(filed as Exhibit 10.18A to State Street's Annual Report on Form 10-K (File No. 001-07511) for the 
year ended December 31, 2013 filed with the SEC on February 21, 2014 and incorporated herein 
by reference)

Form of Indemnification Agreement between State Street Corporation and each of its executive 
officers (filed as Exhibit 10.18B to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2013 filed with the SEC on February 21, 2014 and 
incorporated herein by reference)

Form of Indemnification Agreement between State Street Bank and Trust Company and each of 
its directors (filed as Exhibit 10.18C to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2013 filed with the SEC on February 21, 2014 and 
incorporated herein by reference)

Form of Indemnification Agreement between State Street Bank and Trust Company and each of 
its executive officers (filed as Exhibit 10.18D to State Street's Annual Report on Form 10-K (File 
No. 001-07511) for the year ended December 31, 2013 filed with the SEC on February 21, 2014 
and incorporated herein by reference)

Form of employment agreement for executive officers in the United States and Hong Kong (filed 
as Exhibit 10.1 to State Street’s Quarterly Report on Form 10-Q (File No. 001-07511) for the 
quarter ended March 31, 2020 filed with the SEC on April 28, 2020 and incorporated herein by 
reference)

Employment Letter Agreements entered into with Andrew Erickson dated August 21, 2012, 
November 19, 2012, and May 25, 2016 (filed as Exhibit 10.2 to State Street’s Quarterly Report on 
Form 10-Q (File No. 001-07511) for the quarter ended March 31, 2018  filed with the SEC on May 
3, 2018 and incorporated herein by reference)

 State Street Corporation | 198

* 10.15†

Employment Letter Agreement entered into with Eric Aboaf dated September 22, 2016 (filed as 
Exhibit 10.1 to State Street's Current Report on Form 8-K (File No. 001-07511) dated September 
28, 2016 filed with the SEC on September 28, 2016 and incorporated herein by reference)

* 10.16†

* 10.17†

* 10.18†

* 10.19†

* 21

* 23

31.1

31.2

32

* 101.INS

* 101.SCH

* 101.CAL

* 101.DEF

* 101.LAB

* 101.PRE

* 104

Employment Letter Agreement entered into with Francisco Aristeguieta dated March 11, 2019 
(filed as Exhibit 10.4 to State Street's Quarterly Report on Form 10-Q (File No. 001-07511) for the 
quarter ended March 31, 2020 filed with the SEC on April 28, 2020 and incorporated herein by 
reference)

Confidentiality, Intellectual Property and Restrictive Covenant Protective Agreement entered into 
with Francisco Aristeguieta dated July 15, 2019 (filed as Exhibit 10.1 to State Street's Quarterly 
Report on Form 10-Q (File No. 001-07511) for the quarter ended March 31, 2020 filed with the 
SEC on April 28, 2020 and incorporated herein by reference)

State Street Corporation Incentive Compensation Program, Effective January 1, 2019 (filed as 
Exhibit 10.24 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the year 
ended December 31, 2018 filed with the SEC on February 21, 2019 and incorporated herein by 
reference)

State Street Corporation Cash Award Plan, Effective January 1, 2019 (filed as Exhibit 10.25 to 
State Street's Annual Report on Form 10-K (File No. 001-07511) for the year ended December 31, 
2018 filed with the SEC on February 21, 2019 and incorporated herein by reference)

Subsidiaries of State Street Corporation

Consent of Independent Registered Public Accounting Firm

Rule 13a-14(a)/15d-14(a) Certification of Chairman, President and  Chief Executive Officer

Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer

Section 1350 Certifications

The instance document does not appear in the interactive data file because its XBRL tags are 
embedded within the inline XBRL document

Inline XBRL Taxonomy Extension Schema Document

Inline XBRL Taxonomy Calculation Linkbase Document

Inline XBRL Taxonomy Extension Definition Linkbase Document

Inline XBRL Taxonomy Label Linkbase Document

Inline XBRL Taxonomy Presentation Linkbase Document

Cover Page Interactive Data File (formatted as Inline XBRL and included within  the Exhibit 101 
attachments)

† Denotes management contract or compensatory plan or arrangement
* Exhibit filed with the SEC, but not printed herein

Attached  as  Exhibit  101  to  this  report  are  the  following  formatted  in  iXBRL  (Inline  Extensible  Business 
Reporting  Language):  (i)  consolidated  statement  of  income  for  the  years  ended  December  31,  2020,  2019  and 
2018,  (ii)  consolidated  statement  of  comprehensive  income  for  the  years  ended  December  31,  2020,  2019  and 
2018, (iii) consolidated statement of condition as of December 31, 2020 and December 31, 2019, (iv) consolidated 
statement  of  changes  in  shareholders'  equity  for  the  years  ended  December  31,  2020,  2019  and  2018, 
(v) consolidated statement of cash flows for the years ended December 31, 2020, 2019 and 2018, and (vi) notes to 
consolidated financial statements.

 State Street Corporation | 199

Pursuant to the requirement of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has 
duly  caused  this  report  to  be  signed  on  its  behalf  by  the  undersigned,  on  February  19,  2021,  hereunto  duly 
authorized. 

SIGNATURES

STATE STREET CORPORATION

By /s/ ERIC W. ABOAF         
ERIC W. ABOAF,
Executive Vice President and
Chief Financial Officer

By /s/ IAN W. APPLEYARD
IAN W. APPLEYARD,
Executive Vice President, Global Controller and 
Chief Accounting Officer

Pursuant  to  the  requirements  of  the  Securities  Exchange Act  of  1934,  this  report  has  been  signed  below  on 

February 19, 2021 by the following persons on behalf of the registrant and in the capacities indicated.

OFFICERS:

/s/ RONALD P. O'HANLEY
RONALD P. O'HANLEY,
Chairman, President and Chief Executive Officer 

/s/ ERIC W. ABOAF         
ERIC W. ABOAF,
Executive Vice President and
Chief Financial Officer

/s/ IAN W. APPLEYARD
IAN W. APPLEYARD,
Executive Vice President, Global Controller and 
Chief Accounting Officer

DIRECTORS:

/s/ MARIE A. CHANDOHA
MARIE A. CHANDOHA

/s/ PATRICK de SAINT-AIGNAN

PATRICK de SAINT-AIGNAN

/s/ LYNN A. DUGLE
LYNN A. DUGLE

/s/ AMELIA C. FAWCETT
AMELIA C. FAWCETT

/s/ WILLIAM C. FREDA
WILLIAM C. FREDA

/s/ RONALD P. O'HANLEY
RONALD P. O'HANLEY

/s/ SARA MATHEW

SARA MATHEW

/s/ WILLIAM L. MEANEY
WILLIAM L. MEANEY

/s/ SEAN O'SULLIVAN
SEAN O'SULLIVAN

/s/ RICHARD P. SERGEL
RICHARD P. SERGEL

/s/ GREGORY L. SUMME
GREGORY L. SUMME

 State Street Corporation | 200

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT 31.1 

I, Ronald P. O'Hanley, certify that: 

1.

I have reviewed this Annual Report on Form 10-K of State Street Corporation; 

RULE 13a-14(a)/15d-14(a) CERTIFICATION 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such 
statements were made, not misleading with respect to the period covered by this report; 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present, in all material respects, the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared; 

(b)    Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial 
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles; 

(c)    Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this 
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 
during  the  registrant's  most  recent  fiscal  quarter  (the  registrant's  fourth  fiscal  quarter  in  the  case  of  an 
annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal 
control over financial reporting; and 

5.     The  registrant's  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of  internal 
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

(a)    All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over 
financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, 
summarize and report financial information; and

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant 

role in the registrant's internal control over financial reporting.

Date: February 19, 2021

  By:

/s/ RONALD P. O'HANLEY      

Ronald P. O'Hanley,
Chairman, President and Chief Executive Officer

 
 
 
EXHIBIT 31.2 

I, Eric W. Aboaf, certify that: 

1.

I have reviewed this Annual Report on Form 10-K of State Street Corporation; 

RULE 13a-14(a)/15d-14(a) CERTIFICATION 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such 
statements were made, not misleading with respect to the period covered by this report; 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present, in all material respects, the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared; 

(b)    Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial 
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles; 

(c)    Evaluated  the  effectiveness  of  the  registrant's  disclosure  controls  and  procedures  and  presented  in  this 
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 
during  the  registrant's  most  recent  fiscal  quarter  (the  registrant's  fourth  fiscal  quarter  in  the  case  of  an 
annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal 
control over financial reporting; and 

5.     The  registrant's  other  certifying  officer  and  I  have  disclosed,  based  on  our  most  recent  evaluation  of  internal 
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

(a)    All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over 
financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, 
summarize and report financial information; and

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant 

role in the registrant's internal control over financial reporting.

Date: February 19, 2021

  By:

/s/  ERIC W. ABOAF         

Eric W. Aboaf,

Executive Vice President and Chief Financial Officer

 
 
 
 
 
SECTION 1350 CERTIFICATIONS 

EXHIBIT 32 

To my knowledge, this Report on Form 10-K for the period ended December 31, 2020 fully complies with the 
requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in this 
Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  State  Street 
Corporation. 

Date: February 19, 2021

  By:

Date: February 19, 2021

  By:

/s/  RONALD P. O'HANLEY

Ronald P. O'Hanley,

Chairman, President and Chief Executive Officer

/s/  ERIC W. ABOAF        

Eric W. Aboaf,

Executive Vice President and Chief Financial Officer

 
 
 
 
 
 
 
A P P E N D I C E S

A P P E N D I X   1

C O R P O R A T E 
I N F O R M A T I O N

C O R P O R A T E   H E A D Q U A R T E R S

T R A N S F E R   A G E N T

State Street Corporation
State Street Financial Center
One Lincoln Street
Boston, Massachusetts 02111-2900
Website: www.statestreet.com
General inquiries: +1 617 786 3000

A N N U A L   M E E T I N G

Wednesday, May 19, 2021, 9:00 a.m. 
conducted online through a live audiocast at:  
www.virtualshareholdermeeting.com/STT2021

Registered shareholders wishing to 
change name or address information on 
their shares, transfer ownership of stock, 
deposit certificates, report lost certificates, 
consolidate accounts, authorize direct deposit 
of dividends, or receive information on our 
dividend reinvestment plan should contact:

American Stock Transfer & Trust Co., LLC
c/o Operations Center
6201 15th Avenue
Brooklyn, New York 11219
Phone: +1 800/937-5449
Website: www.astfinancial.com
E-mail: help@astfinancial.com

S T O C K   L I S T I N G S

State Street’s common stock is listed on the New 
York Stock Exchange under the ticker symbol STT.

STATE STREET  |  2020 ANNUAL REPORTS H A R E H O L D E R   I N F O R M A T I O N

For timely information about State Street’s 
consolidated financial results and other matters 
of interest to shareholders, and to request 
copies of our news releases and financial 
reports by mail, please visit our website at:

investors.statestreet.com

For copies of our Forms 10-Q, quarterly 
earnings press releases, Forms 8-K, or 
additional copies of this Annual Report, 
please visit our website or write to Investor 
Relations at Corporate Headquarters at:

IR@statestreet.com
Copies are provided without charge.

Investors and analysts interested in additional 
financial information may contact our 
Investor Relations department at Corporate 
Headquarters, telephone +1 617 664 3477.

STATE STREET  |  2020 ANNUAL REPORTA P P E N D I X   2

B O A R D   O F  
D I R E C T O R S

R O N A L D   P.   O ’ H A N L E Y

Chairman and  
Chief Executive Officer,  
State Street Corporation

P AT R I C K   D E   S A I N T- A I G N A N

Retired Managing Director  
and Advisory Director,  
Morgan Stanley

A M E L I A   C .   F A W C E T T

Lead Director, State Street 
Corporation and Chairman, 
Kinnevik AB

M A R I E   A .   C H A N D O H A

Retired President and 
Chief Executive Officer, 
Charles Schwab Investment 
Management, Inc.

W I L L I A M   C .   F R E D A

Retired Senior Partner and  
Vice Chairman, Deloitte LLP

S A R A   M AT H E W

Retired Chairman and Chief 
Executive Officer, Dun & 
Bradstreet Corporation

STATE STREET  |  2020 ANNUAL REPORTW I L L I A M   L .   M E A N E Y

President, Chief Executive 
Officer, and Director, Iron 
Mountain Inc.

S E A N   O ’ S U L L I V A N

Retired Group Managing Director 
and Group Chief Operating 
Officer, HSBC Holdings, plc

J O H N   B .   R H E A

Partner, Centerview  
Partners LLC

R I C H A R D   P.   S E R G E L

Retired President and  
Chief Executive Officer,  
North American Electric 
Reliability Corporation

J U L I O   A .   P O R TA L AT I N

Former President and Chief 
Executive Officer, Mercer 
Consulting Group, Inc.

G R E G O R Y   L .   S U M M E

Managing Partner and Founder, 
Glen Capital Partners, LLC

STATE STREET  |  2020 ANNUAL REPORTA P P E N D I X   3

S T A T E   S T R E E T 
W O R L D W I D E

F R A N C E
Paris

G E R M A N Y
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Sao Paulo

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Bandar Seri 
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O F   C H I N A
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S O U T H   K O R E A
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U N I T E D   A R A B 
E M I R A T E S
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England
London

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U N I T E D   S T A T E S

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Berwyn

Texas
Austin

L U X E M B O U R G
Luxembourg

S W I T Z E R L A N D
Zurich

STATE STREET  |  2020 ANNUAL REPORTWe at State Street do not take our relationship with the Earth for granted. 

Sustainability and environmental stewardship are two tenets embedded in all 

facets of our business — from our strategy to our offerings and how we work.

Parts of this report are printed on Rolland Enviro,® a 100% post-consumer 

recycled content paper. 93% of the Rolland’s energy needs are fulfilled by  

renewable biogas energy. This paper contains 100% post-consumer fiber,  

is manufactured using renewable energy - Biogas and processed chlorine  
free. It is FSC® and Ancient Forest FriendlyTM certified. Rolland’s FSC® 
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produced using a closed-loop water process that uses six times less water  

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By printing this report on Enviro, Rolland estimates we saved 17 short tons 

of wood, 7,506 gallons US world eq. of water, 14,406 pounds CO2, 166 MMBTU 
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If you would like to join us in reducing the environmental impact and cost  

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State Street Corporation
One Lincoln Street, Boston, MA 02111

statestreet.com

Important Information

©2021 State Street Corporation  
All rights reserved.
3485881.1.1.GBL.RTL Expiration date: 3/31/2022

This document is for general, marketing, and/or informational purposes only. It is not intended to provide legal, tax, accounting, or investment advice, and it is not an offer or solicitation 
to buy or sell any registered product, service, or securities or any financial interest, nor does it constitute any binding contractual arrangement or commitment at any time. Products and 
services may be provided in various countries by the subsidiaries and joint ventures of State Street. Each is authorized and regulated as required within each jurisdiction. This should 
not be construed as an offer or solicitation of securities or services or an endorsement thereof in any jurisdiction or in any circumstance that is otherwise unlawful or not authorized. 
To the extent it may be deemed to be a financial promotion under non-U.S. jurisdictions, it is provided for use by institutional investors only and not for onward distribution to, or to be 
relied upon by, retail investors. 

This document contains certain statements that may be deemed forward-looking statements. Please note that any such statements are not guarantees of any future performance and 
actual results or developments may differ materially from those projected. The information provided does not constitute investment advice and it should not be relied on as such. It 
does not take into account any investor’s particular investment objectives, strategies, tax status, or investment horizon. Investing involves risk including the risk of loss of principal. You 
should consult your tax and financial advisor. 

This information is provided “as is” and State Street Corporation and its subsidiaries and affiliates (“State Street”) disclaims any and all liability and makes no guarantee, representation, 
or warranty of any form or in connection with the use of this communication or related material. No permission is granted to reprint, sell, copy, distribute, or modify any material herein, 
in any form or by any means, without the prior written consent of State Street. 

20-33748-0320