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State Street

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FY2019 Annual Report · State Street
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Annual Report 
to Shareholders

2019

State Street Corporation
State Street Financial Center
One Lincoln Street
Boston, MA 02111

20-33748-0320
©2020 State Street Corporation

 
 
 
 
 
 
 
 
 
 
To my fellow shareholders,

As I write this letter, the world is facing one  

of its greatest peacetime challenges ever.  

COVID-19 is a global public health crisis that  

has caused a rapid and violent curtailment  

of economic activity, which in turn is imposing  

great stress on financial markets and systems.

Ronald P. O’Hanley
Chairman, President and CEO

2

11

Unlike in 2008, when a breakdown in the financial 

companies, endowments and foundations, official 

economy led to a disruption of the real economy, 

institutions and financial advisers so that people 

today we are seeing the real economy, undermined 

can retire with dignity, cutting-edge research 

by a public health crisis, transmitting damage to the 

and philanthropy can be funded and the world’s 

financial economy. 

governments can invest in the infrastructure of the 

future. These are just a few of the reasons we take 

After laying out our business strategy and new  

our mission and our position in the global financial 

value proposition for institutional investors in last 

system so seriously, knowing that institutional capital 

year’s letter, 2020 marks an important turning point 

now plays a bigger role than ever before in driving 

for us as we begin to implement this new way of 

economic growth. 

becoming a better provider for our clients. While none 

of us anticipated the pandemic that has disrupted the 

How we achieve our purpose is also changing. Growing 

global economy and our lives in such a short time, 

business pressures on asset managers and asset owners 

the crisis has sharpened the urgency with which 

even before the pandemic mean that the scope of our 

we are now seeking to support our clients around 

mission must extend beyond our core asset servicing 

the world with more comprehensive services and a 

areas of custody and fund accounting and core asset 

global operating model that can adapt quickly to their 

management capabilities. The rise of passive investing, 

changing needs. On a daily basis, we see opportunities 

elusive alpha, lower-for-even-longer interest rates and 

to deliver on our core value to clients that we are 

rising operational costs and complexity are changing the 

indeed “stronger together.”

business of investing and prompting institutional investors 

Purpose and Strategy for a  

New Industry Paradigm

to re-engineer their businesses to be successful. And 

these institutions need our help to do so.

Underpinning our purpose is our fundamental belief 

that the current business challenges facing our 

In these difficult times, we are more committed than 

clients require that we engage with and serve them in 

ever to harnessing the full potential of State Street’s 

more comprehensive and strategic ways than before 

capabilities, talent, and ingenuity to help achieve 

in order to make them stronger. In an increasingly 

better outcomes for the world’s investors and the 

competitive marketplace, our clients are looking for a 

people they serve. 

new kind of partnership. They want to focus solely on 

That is State Street’s purpose. It means we are 

more of the investment operations that will help them 

dedicated to managing and servicing investments  

streamline their businesses, reduce costs and better 

for asset managers, pension fund sponsors, insurance 

extract competitive advantages from their data. 

the activities that differentiate them, while we take on 

3

We are more committed than ever to harnessing the full  

potential of State Street’s capabilities, talent and ingenuity  

to help achieve better outcomes for the world’s investors  

and the people they serve.

Those evolving needs are at the heart of State Street’s 

2019 Financial Performance

strategy to become our clients’ essential partner  

by building the industry’s first data-driven front-

The first half of 2019 was challenging, following the 

to-back servicing platform (State Street AlphaSM) 

dramatic global equity market sell-off in late 2018 

and providing the technology scale our clients need 

and continued servicing fee pressure. As a result of 

to grow. To ensure we execute that strategy, we are 

these headwinds, it was clear that we needed to take 

transforming how we deliver asset servicing and asset 

aggressive management actions to stabilize revenues 

management excellence by building a high-performing 

and reduce expenses while keeping client satisfaction 

organization that exceeds our clients’ expectations 

at the center of all we do. We made demonstrable 

when it comes to responsiveness, problem-solving 

progress in these areas in 2019, with markedly improved 

and results, and at the same time allows us to attract 

results in the second half of the year.

the industry’s best talent. 

Assets under custody and administration ended the 

Our strategy is aimed at creating a new, more 

year at a record $34.4 trillion. Total business wins in 

strategic client symbiosis that helps us grow with our 

2019 amounted to just over $1.8 trillion, including four 

clients’ evolving asset management, servicing and 

front-to-back Alpha platform wins. Servicing assets yet 

data intelligence needs over the long term. Helping 

to be installed stood at $1.2 trillion at the end of 2019. 

our clients successfully grow their businesses and 

achieve their investment goals is the best way to 

At State Street Global Advisors, assets under 

generate long-term value for you, our shareholders. 

management increased to a record $3.1 trillion  

While we have much work ahead of us, we made 

by the end of the year, supported by higher market 

measurable progress toward these goals in 2019.

levels and over $100 billion in total net inflows  

driven by strong ETF, institutional and cash net flows.

Total revenue in 2019 decreased 3 percent compared 

to 2018 to $11.8 billion, primarily driven by challenging 

4

industry conditions, lower U.S. market interest rates and 

2019 Financial Highlights

low foreign exchange volatility. Amidst that, the revenues 

of our front-office service provider that we acquired in 

October 2018, Charles River Development (CRD), were 

strong, improving from its 2018 standalone performance 

and demonstrating many of the opportunities presented 

by the acquisition. We achieved earnings per share of 

$5.38 and return on equity of 9.4 percent (ex-notables, 

$6.17 and 10.8 percent, respectively).i 

During 2019 we worked hard to improve our operational 

efficiency and reduce expenses. We launched a 

comprehensive firm-wide expense savings program  

to manage down expenses. Initially targeting  

$350 million of gross expense savings, we finished  

the year exceeding that goal, with $415 million in  

gross expense savings.ii 

As a result of balance sheet improvement following  

the 2019 Comprehensive Capital Analysis and Review 

(CCAR) stress test, we increased our quarterly common 

dividend by 11% to $0.52 per share. We achieved strong 

capital ratios. Further, we generated a total capital 

payout of 116 percent to our shareholders, returning  

$2.3 billion during 2019, consisting of $1.6 billion 

of common share repurchases and $728 million of 

common stock dividends during the year. 

While we made measurable progress toward our cost 

savings targets in 2019, we have more to do to improve our 

margins and reach our medium-term goals. Optimizing 

our technology infrastructure and continuing to drive 

client-centered revenue growth will be a key priority. 

5

$34.4T

Assets under custody  
and/or administration

$1.8T

Newly announced asset  
servicing mandates

$3.1T

Assets under management

$11.8B

Total revenue

$9.4%

Return on equity

Our strategy is aimed at creating a new, more strategic  

client symbiosis that helps us grow with our clients’ evolving  

asset management, servicing and data intelligence needs  

over the long term.

2019 Business Highlights

The development of the State Street Alpha front-to-

back platform is redefining and strengthening our 

The servicing needs for State Street’s clients are 

fundamental value proposition for our clients. Driven by 

fundamentally changing and so we must adapt our 

this distinctive capability, we are now working with the 

capabilities in response. At the same time, we need to 

industry’s largest asset managers and asset owners 

align our services to the distinctive requirements of 

to help them improve their investment operations from 

different kinds of investors including pension funds, 

start to finish. The Alpha platform is also transforming 

insurance companies, sovereign wealth funds or large 

the way we engage with clients beyond our core 

asset managers. 

custody and fund accounting capabilities. These are 

C-level engagements as these leaders look to better 

In 2019 we were pleased to see significant progress 

optimize their overall business models.

in client service quality, with especially strong 

improvements in our client onboarding process. 

We also made important changes to our own operating 

That enabled us to scale rapidly and take on large 

model in 2019 by combining technology, operations  

tranches of business while also meeting client 

and delivery teams in order to align our IT priorities 

service requirements. 

more closely to client and business needs and to 

emphasize scalability and resiliency. While continuing 

As part of our improved client coverage model, our 

to innovate, we also are on a path toward reducing  

Global Client division is now fully operational, allowing 

our overall technology cost growth with organizational 

us to better partner with our largest clients. This new 

streamlining, targeted outsourcing, vendor consolidation 

model is helping us deliver on our goal of becoming an 

and cloud optimization. That realignment is also helping 

essential partner to our clients.

us service our clients more efficiently and effectively 

while building a high-performing, resilient, and risk-

excellent organization. 

6

Within our asset management business,  

materiality framework and Global Advisors’  

State Street Global Advisors, we also see  

own governance insights from its asset stewardship 

the needs of institutional asset owners changing. 

team. With this score, companies can address their  

Challenging market conditions necessitate having  

ESG profile and identify areas for improvement. 

a strategic investment management partner  

who can help asset owners think through their  

Lastly, I have heard from many clients that they value 

most difficult investment challenges, bring new 

the leadership we showed in 2019 on important industry 

insights and perspectives, and construct resilient  

issues like diversity, climate change risk and technology 

and capital-efficient portfolios that are aligned  

disruption. These are issues our clients are grappling 

with their long-term liabilities.

with, and they welcome our insights. At State Street,  

we believe we must engage with policymakers on issues 

As our clients face greater portfolio and operational 

that are relevant to our clients and to our industry and 

complexities, they are also looking to us to  

which benefit from our deep investment practitioner 

provide innovative solutions that help them become 

expertise. And we see the measurable and positive 

better investors through our enhanced trading and 

impact our engagement has: for example, three years 

front-office capabilities. We are already seeing those 

after the launch of Global Advisors’ Fearless Girl 

innovations emerge.

campaign to increase the number of women on boards, 

we find that 681 companies with previously all-male 

For example, our FX transaction cost analysis 

boards have added a female director. 

application from BestX has transformed how 

quantitative investors design and test their trading 

We also believe that as a business we can only be as 

algorithms, leading the tool to be named the best 

successful as the broader economy and society in 

execution product of the year for three years in a 

which we operate. That is why we maintain an active 

row.iii Other firsts in 2019 included: Global Markets’ 

presence in the communities we serve and support 

renminbi-denominated trades on our FX Connect 

local initiatives around important issues such as 

platform to help the growing number of investors 

gender diversity, education access and employability 

looking to hedge their investments in China, and 

and climate change risk. In response to the COVID-19 

Global Treasury’s first-in-the-industry SOFOR-based 

pandemic, State Street has provided financial support 

subordinated debt issuance, as investors move away 

across the globe to key public health organizations and 

from the once-dominant LIBOR benchmark. Further, 

crisis responders through our State Street Foundation 

as investor interest in ESG issues grows, Global 

as well as matching employee contributions, and we 

Advisors launched a new ESG scoring system called the 

are facilitating volunteer opportunities for employees 

R-Factor (“R” for responsible investing) based on the 

who want to help.

Sustainability Accounting Standards Board’s (SASB) 

7

Looking Ahead

as the operational scale and straight-through 

processing derived from these changes will help 

We are pleased by the renewed sense of purpose and 

us to service clients more quickly and effectively. 

energy our employees are bringing to State Street’s 

Moreover, as our clients have faced the pandemic 

transformation, even in the midst of the current 

outbreak and related market volatility, our global 

challenges. We will continue to execute on our core 

operating model has allowed us to segment 

strategic goals with an emphasis on the following:

operations and transition work to support our 

clients’ investment servicing needs during the crisis. 

1.  Be an Essential Partner: Trusted,  

Strategic and Proactive

3.  Implement Cultural Transformation to  

Building on the client coverage model developed  

Create a High-Performing Organization

for our large asset manager clients, we will 

Recognizing that we have an ambitious strategy 

extend that model to our other client segments, 

for transforming our business and how we 

recognizing that asset owners, insurance 

serve our clients, we have launched an internal, 

companies, alternatives managers and official 

bottom-up program to accelerate the cultural 

institutions have distinctive needs. Our asset 

shift we need to execute on our strategy. This 

management business is also focusing on building 

includes flattening decision-making in the 

out a more comprehensive set of solutions that 

organization and reducing organizational silos and 

addresses the key asset allocation and risk 

complexity. Already we are seeing improvements 

management challenges facing asset owners, 

in how businesses are working in concert to 

including growing interest in climate- resilient 

respond more quickly and comprehensively 

portfolios and other ESG-related investment 

to client needs, which has been especially 

challenges. Global Advisors is also continuing to 

important during the current global crisis.

expand its suite of low-cost and thematic ETFs.

4.  Enhance Operational Resiliency

2.  Develop a Scalable, Configurable and  

As we take on more of our clients’ operations,  

Resilient End-to-End Operating Model

we are focused on ensuring a high level of operational 

Our focus here is to improve productivity and 

resiliency. Tightly aligning our technology, service 

transform our cost base through process 

delivery and risk excellence teams is meant to  

simplification, automation and organizational 

help us deliver “always on” services to our clients  

redesign. We will also adopt productivity measures 

around the world while maintaining State Street’s  

to drive continuous improvement and implement our 

overall risk excellence. 

technology and operations resiliency plans. These 

efforts are aimed at improving client service quality, 

8

5.  Execute on Behalf of Our Shareholders

While we cannot predict the scope and duration of the 

All of these efforts are aimed at generating value 

pandemic, we will remain laser-focused on our priorities: 

for you, our shareholders, while we continue to 

work to close the margin and return on equity 

• Supporting our employees and our communities

(ROE) gaps between us and our industry peers. 

Managing Through the Crisis

I shall finish where I began. As I write this letter in 

March, we face the worst global health crisis since 

the 1918 influenza pandemic and a rapidly broadening 

economic crisis. The financial market situation 

is changing on a daily basis. Given State Street’s 

important role in the infrastructure of the global 

financial system, we are in constant communication 

with policymakers to offer our considerable resources 

in support of global investors. Since the financial 

crisis, our capital and holdings of high-quality liquid 

assets have more than doubled, and we are subject 

to the Federal Reserve Board’s most stringent stress 

testing and recovery and resolution regimes.

This is a moment when we all must come together to 

solve a global challenge that affects each one of us. 

As a global company operating in 29 countries, we 

have been addressing the coronavirus outbreak since 

its inception and have been able to adapt our global 

operating model to the rapidly changing needs of our 

clients as well as to the safety concerns of our nearly 

40,000 global employees. 

• Providing service excellence to our clients

• Driving value for our shareholders

We remain confident in the soundness of our strategy 

to deliver long-term value to our shareholders, 

our clients, our employees and the communities in 

which we live and work. We expect that our global 

reach, our talent, our deep experience in financial 

markets and our capital position will enable us to 

manage through this current crisis, and to realize our 

vision of becoming the leading asset servicer, asset 

manager and data insights provider to the owners and 

managers of the world’s capital. 

Thank you for your continued confidence and 

investment in us, and I extend my best wishes  

to you and your families to stay safe and healthy 

during these difficult times.

R ON A L D P. O’H A NL E Y
Chairman, President and CEO
March 20, 2020

9

Endnotes

i Results excluding notable items are non-GAAP measures. Refer to the reconciliation of non-GAAP financial information below.

YEARS ENDED

% CHANGE

DECEMBER 31, 2018

DECEMBER 31, 2019

2019 VS. 2018

DILUTED EARNINGS PER SHARE

Diluted earnings per share, GAAP-basis

$ 6.39

$ 5.38

(15.8)%

Less: Notable items

Acquisition and restructuring costs

Repositioning charges

Legal and related

Other income

Preferred securities redemption(1)

Diluted earnings per share,  
excluding notable items

0.05

0.65

0.12

-

-

$ 7.21

0.16

0.22

0.44

(0.09)

0.06

$ 6.17

(14.4)%

RETURN ON AVERAGE COMMON EQUITY

Return on average common equity, GAAP-basis

12.1 %

9.4 %

(270) bps

Less: Notable items

Acquisition and restructuring costs

Repositioning charges

Legal and related

Other income

Preferred securities redemption(1)

Tax impact of notable items

Return on average common equity,  
excluding notable items

0.1 

1.6

0.3

-

-

(0.4)

13.7 %

0.4

0.5

0.7

(0.2)

0.1

(0.1)

10.8 %

(290) bps

(1) We redeemed all outstanding Series E noncumulative perpetual preferred stock on December 15, 2019 at a redemption price of $750 million ($100,000 per share  

equivalent to $25.00 per depositary share) plus accrued and unpaid dividends. The difference between the redemption value and the net carrying value of $22 million 
resulted in an EPS impact of approximately ($.06) per share in 2019.

ii   2019 total expenses increased by 0.2% compared to 2018 on a GAAP basis. 

iii  Named Best Execution Product of the Year at the 2019 Markets Technology Awards, hosted by Risk.net, for the third year in a row.

Forward-Looking Statements

This letter contains forward-looking statements as defined by US securities laws.  
Refer to Item 1A of the Form 10-K included within this annual report for details.

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549 

Form 10-K 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2019 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
OF 1934

For the transition period from                      to                     

Commission File No. 001-07511 

STATE STREET CORPORATION 
(Exact name of registrant as specified in its charter)

Massachusetts

(State or other jurisdiction of incorporation)

One Lincoln Street

Boston, Massachusetts

(Address of principal executive offices)

04-2456637

(I.R.S. Employer Identification No.)

02111

(Zip Code)

(617) 786-3000

(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Common Stock, $1 par value per share

Depositary Shares, each representing a 1/4,000th ownership interest in a share of

Non-Cumulative Perpetual Preferred Stock, Series C, without par value per share

Depositary Shares, each representing a 1/4,000th ownership interest in a share of

Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series D, without
par value per share

Depositary Shares, each representing a 1/4,000th ownership interest in a share of
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series G, without
par value per share

Trading
Symbol(s)

STT

Name of each exchange on which
registered

New York Stock Exchange

STT.PRC.CL

New York Stock Exchange

STT.PRD

New York Stock Exchange

STT.PRG

New York Stock Exchange

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  

   No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes  

  No  

Securities registered pursuant to Section 12(g) of the Act:
None

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 

12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.  Yes  

   No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of 

this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes  

   No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. 

See the definitions of "large accelerated filer", "accelerated filer", "smaller reporting company", and "emerging growth company" in Rule 12b-2 of the Exchange Act. 

Large accelerated filer

Accelerated filer 

Non-accelerated filer  

Smaller reporting company  

Emerging growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 

accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). 

The aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the per share price ($56.06) at which the common equity 

was last sold as of the last business day of the registrant’s most recently completed second fiscal quarter (June 30, 2019) was approximately $20.81 billion. 

The number of shares of the registrant’s common stock outstanding as of January 31, 2020 was 354,342,408.

Portions of the following documents are incorporated by reference into Parts of this Report on Form 10-K, to the extent noted in such Parts, as indicated below:

(1) The registrant’s definitive Proxy Statement for the 2020 Annual Meeting of Shareholders to be filed pursuant to Regulation 14A on or before April 29, 2020 (Part III).

 
 
 
STATE STREET CORPORATION
ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED
December 31, 2019 

TABLE OF CONTENTS

PART I
Item 1
Item 1A
Item 1B
Item 2
Item 3
Item 4
Supplemental Item Information about our Executive Officers
PART II
Item 5

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Item 6
Item 7

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer
Purchases of Equity Securities
Selected Financial Data
Management's Discussion and Analysis of Financial Condition and Results of
Operations
General
Overview of Financial Results
Consolidated Results of Operations

Total Revenue
Net Interest Income
Provision for Loan Losses
Expenses

Acquisition Costs
Restructuring and Repositioning Charges

  Income Tax Expense
Line of Business Information

Investment Servicing
Investment Management

Financial Condition

Investment Securities
Loans and Leases
Cross-Border Outstandings
Risk Management
Credit Risk Management
Liquidity Risk Management
Operational Risk Management
Information Technology Risk Management
Market Risk Management
Model Risk Management
Strategic Risk Management
Capital

Off-Balance Sheet Arrangements
Significant Accounting Estimates
Recent Accounting Developments

Item 7A
Item 8

Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data

Page

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54

55

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 State Street Corporation | 2

Consolidated statement of income
Consolidated statement of comprehensive income
Consolidated statement of condition
Consolidated statement of changes in shareholders' equity
Consolidated statement of cash flows
Note 1. Summary of Significant Accounting Policies
Note 2. Fair Value
Note 3. Investment Securities
Note 4. Loans
Note 5. Goodwill and Other Intangible Assets
Note 6. Other Assets
Note 7. Deposits
Note 8. Short-Term Borrowings
Note 9. Long-Term Debt
Note 10. Derivative Financial Instruments
Note 11. Offsetting Arrangements
Note 12. Commitments and Guarantees
Note 13. Contingencies
Note 14. Variable Interest Entities
Note 15. Shareholders' Equity
Note 16. Regulatory Capital
Note 17. Net Interest Income
Note 18. Equity-Based Compensation
Note 19. Employee Benefits
Note 20. Occupancy Expense and Information Systems and
Communications Expense
Note 21. Expenses
Note 22. Income Taxes
Note 23. Earnings Per Common Share
Note 24. Line of Business Information
Note 25. Revenue From Contracts with customers
Note 26. Non-U.S. Activities
Note 27. Parent Company Financial Statements
Note 28. Subsequent Events

Item 9

Item 9A
Item 9B
PART III
Item 10
Item 11
Item 12

Item 13
Item 14
PART IV
Item 15
Item 16

Changes in and Disagreements with Accountants on Accounting and Financial
Disclosure
Controls and Procedures
Other Information

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence
Principal Accounting Fees and Services

Exhibits, Financial Statement Schedules
Form 10-K Summary

EXHIBIT INDEX

SIGNATURES

120
121
122
123
124
125
128
135
141
143
145
145
145
146
147
152
155
156
158
159
162
164
164
165

166

167
168
169
170
172
174
174
175

180

180
183

183
183

183

184
184

184
184

185

188

 State Street Corporation | 3

PART I

ITEM 1.  BUSINESS

GENERAL

State Street Corporation, referred to as the Parent 
Company, is a financial holding company organized in 
1969  under  the  laws  of  the  Commonwealth  of 
Massachusetts.  Our  executive  offices  are  located  at 
One  Lincoln  Street,  Boston,  Massachusetts  02111 
(telephone (617) 786-3000). For purposes of this Form 
10-K, unless the context requires otherwise, references 
to “State Street,” “we,” “us,” “our” or similar terms mean 
State  Street  Corporation  and  its  subsidiaries  on  a 
consolidated basis. The Parent Company is a source 
of financial and managerial strength to our subsidiaries. 
Through  our  subsidiaries,  including  our  principal 
banking  subsidiary,  State  Street  Bank  and  Trust 
Company, referred to as State Street Bank, we provide 
a  broad  range  of  financial  products  and  services  to 
institutional investors worldwide, with $34.36 trillion of 
AUC/A and $3.12 trillion of AUM as of December 31, 
2019.

As of December 31, 2019, we had consolidated 
total  assets  of  $245.61  billion,  consolidated  total 
deposits  of  $181.87  billion,  consolidated 
total 
shareholders' equity of $24.43 billion and over 39,000 
employees. We operate in more than 100 geographic 
markets  worldwide, 
the  U.S.,  Canada, 
including 
Europe, the Middle East and Asia.

On 

the  “Investor  Relations”  section  of  our 
corporate  website  at  www.statestreet.com,  we  make 
available, free of charge, all reports we electronically 
file  with,  or  furnish  to,  the  SEC  including  our Annual 
Reports on Form 10-K, Quarterly Reports on Form 10-
Q  and  Current  Reports  on  Form  8-K,  as  well  as  any 
amendments to those reports, as soon as reasonably 
practicable after those documents have been filed with, 
or  furnished  to,  the  SEC. These  documents  are  also 
accessible on the SEC’s website at www.sec.gov. We 
have  included  the  website  addresses  of  State  Street 
and the SEC in this report as inactive textual references 
only. Information on those websites is not incorporated 
by reference in this Form 10-K.

We  have  Corporate  Governance  Guidelines,  as 
well  as  written  charters  for  the  Examining  and Audit 
Committee,  the  Executive  Committee,  the  Human 
Resources Committee, the Nominating and Corporate 
Governance Committee, the Risk Committee and the 
Technology and Operations Committee of our Board of 
Directors,  or  Board,  and  a  Code  of  Ethics  for  senior 
financial officers, a Standard of Conduct for Directors 
and a Standard of Conduct for our employees. Each of 
these documents is posted on the "Investor Relations" 
section of our website under "Corporate Governance."

We  provide  additional  disclosures  required  by 
including 

regulatory  standards, 

applicable  bank 

supplemental  qualitative  and  quantitative  information 
with respect to regulatory capital (including market risk 
associated with our trading activities) and the liquidity 
coverage  ratio,  summary  results  of  State  Street-run 
stress tests which we conduct under the Dodd-Frank 
Act and resolution plan disclosures required under the 
Dodd-Frank  Act.  These  additional  disclosures  are 
available  on  the  “Investor  Relations”  section  of  our 
website under "Filings and Reports."

We  use  acronyms  and  other  defined  terms  for 
certain business terms and abbreviations, as defined 
on the acronyms list and glossary under Item 8 in this 
Form 10-K.

BUSINESS DESCRIPTION

Overview

We conduct our business primarily through State 
Street Bank, which traces its beginnings to the founding 
of the Union Bank in 1792. State Street Bank's current 
charter  was  authorized  by  a  special  Act  of  the 
Massachusetts  Legislature  in  1891,  and  its  present 
name was adopted in 1960. State Street Bank operates 
as a specialized bank, referred to as a trust or custody 
bank, that services and manages assets on behalf of 
its institutional clients. 

Our  clients  include  mutual  funds,  collective 
investment funds and other investment pools, corporate 
and  public  retirement  plans,  insurance  companies, 
foundations, endowments and investment managers.

LINES OF BUSINESS

We  have  two  lines  of  business:  Investment 

Servicing and Investment Management.

Investment Servicing

Our 

to  execute 

investor  clients 

Investment  Servicing 

line  of  business 
performs  core  custody  and  related  value-added 
functions, such as providing institutional investors with 
clearing,  settlement  and  payment  services.  Our 
large 
financial  services  and  products  allow  our 
institutional 
financial 
transactions  on  a  daily  basis  in  markets  across  the 
investors  cannot 
institutional 
globe.  As  most 
economically  or  efficiently  build  their  own  technology 
and operational processes necessary to facilitate their 
global securities settlement needs, our role as a global 
trust and custody bank is generally to aid our clients to 
efficiently perform services associated with the clearing, 
settlement and execution of securities transactions and 
related payments.

Our Investment Servicing products and services 
level 
include:  custody;  product  and  participant 
accounting;  daily  pricing  and  administration;  master 
trust and master custody; depotbank services (a fund 
oversight role created by non-U.S. regulation); record-
foreign  exchange, 
keeping;  cash  management; 

 State Street Corporation | 4

brokerage  and  other  trading  services;    securities 
finance and enhanced custody products; deposit and 
lease 
short-term 
investment 
investment  manager  and  alternative 
financing; 
investment  manager 
outsourcing; 
operations 
performance,  risk  and  compliance  analytics;  and 
financial  data  management  to  support  institutional 
investors.

loans  and 

facilities; 

Included  within  our  Investment  Servicing  line  of 
business is Charles River Systems, Inc. (CRD), which 
we  acquired  on  October  1,  2018. As  a  result  of  our 
acquisition  of  CRD,  we  are  extending  our  core 
capabilities  by  creating  our  State  Street  AlphaSM 
platform  (State  Street Alpha)  that  combines  our  core 
back  and  middle  office  services  with  front  office 
for  portfolio 
solutions  across  all  asset  classes 
management,  trading  and  compliance.  Products  and 
services related to CRD include: portfolio modeling and 
construction, trade order management, investment risk 
and compliance and wealth management solutions. 

We provide some or all of the Investment Servicing 
integrated products and services to clients in the U.S. 
and in many other markets, including, among others, 
Australia, Cayman Islands, France, Germany, Ireland, 
Italy, Japan, Luxembourg and the U.K. As of December 
31, 2019, we serviced AUC/A of approximately $25.02 
trillion in the Americas, approximately $7.33 trillion in 
Europe and the Middle East and approximately $2.02 
trillion in the Asia-Pacific region.

Investment Management

Our  Investment  Management  line  of  business, 
through State Street Global Advisors, provides a broad 
range  of  investment  management  strategies  and 
products for our clients. Our investment management 
strategies and products span the risk/reward spectrum, 
including  core  and  enhanced  indexing,  multi-asset 
strategies, active quantitative and fundamental active 
capabilities and alternative investment strategies. Our 
AUM  is  currently  primarily  weighted  to  indexed 
strategies. In addition, we provide a breadth of services 
and  solutions,  including  environmental,  social  and 
governance  investing,  defined  benefit  and  defined 
contribution  and  Global  Fiduciary  Solutions  (formerly 
Outsourced  Chief  Investment  Officer).  State  Street 
Global Advisors is also a provider of ETFs, including the 
SPDR®  ETF  brand.  While  management  fees  are 
primarily  determined  by  the  values  of AUM  and  the 
investment  strategies  employed,  management  fees 
reflect other factors as well, including the benchmarks 
specified  in  the  respective  management  agreements 
related to performance fees. As of December 31, 2019, 
State Street Global Advisors had AUM of approximately 
$3.12 trillion.

Additional information about our lines of business 
is  provided  under  “Line  of  Business  Information” 
included in our Management's Discussion and Analysis, 
and in Note 24 to the consolidated financial statements 

in this Form 10-K. Additional information about our non-
U.S. activities is included in Note 26 to the consolidated 
financial statements in this Form 10-K.

COMPETITION

We operate in a highly competitive environment in 
all  areas  of  our  business  globally.  Our  competitors 
include  a  broad  range  of  financial  institutions  and 
servicing companies, including other custodial banks, 
deposit-taking  institutions,  investment  management 
firms,  insurance  companies,  mutual  funds,  broker/
investment  banks,  benefits  consultants, 
dealers, 
investment analytics businesses, business service and 
software companies and information services firms. As 
our  businesses  grow  and  markets  evolve,  we  may 
encounter  increasing  and  new  forms  of  competition 
around the world.

the  markets 

We believe that many key factors drive competition 
in 
for  our  business.  Technological 
expertise, economies of scale, required levels of capital, 
pricing, quality and scope of services, and sales and 
marketing are critical to our Investment Servicing line 
of  business.  For  our  Investment  Management  line  of 
business,  key  competitive  factors  include  expertise, 
experience,  availability  of  related  service  offerings, 
quality of service, price, efficiency of our products and 
services, and performance.

Our  competitive  success  may  depend  on  our 
ability  to  develop  and  market  new  and  innovative 
services, to adopt or develop new technologies, to bring 
new services to market in a timely fashion at competitive 
prices,  to  integrate  existing  and  future  products  and 
services  effectively  into  our  State  Street  Alpha,  to 
continue  to  expand  our  relationships  with  existing 
clients, and to attract new clients.

important 

We  are  a  systemically 

financial 
institution (SIFI) and are subject to extensive regulation 
and  supervision  with  respect  to  our  operations  and 
activities. Not all of our competitors have similarly been 
designated as systemically important nor are all of them 
subject to the same degree of regulation as a bank or 
financial holding company, and therefore some of our 
competitors may not be subject to the same limitations, 
requirements  and  standards  with  respect  to  their 
financial 
operations  and  activities.  Most  other 
institutions designated as systemically important have 
substantially greater financial resources and a broader 
base of operations than us and are, consequently, in a 
better  competitive  position  to  manage  and  bear  the 
costs  of  this  enhanced  regulatory  requirement.  See 
"Supervision  and  Regulation"  in  this  Item  for  more 
information.

 State Street Corporation | 5

SUPERVISION AND REGULATION

We are registered with the Federal Reserve as a 
bank holding company pursuant to the Bank Holding 
Company Act of 1956. The Bank Holding Company Act 
generally  limits  the  activities  in  which  bank  holding 
companies  and  their  non-banking  subsidiaries  may 
engage to managing or controlling banks and to a range 
of activities that are considered to be closely related to 
banking. Bank holding companies that have elected to 
be treated as financial holding companies, such as the 
Parent  Company,  may  engage  in  a  broader  range  of 
activities  considered  to  be  "financial  in  nature."  The 
regulatory  limits  on  our  activities  also  apply  to  non-
banking  entities  that  we  are  deemed  to  “control”  for 
purposes of the Bank Holding Company Act, which may 
include  companies  of  which  we  own  or  control  more 
than  5%  of  a  class  of  voting  shares.  The  Federal 
Reserve  may  order  a  bank  holding  company  to 
terminate any activity, or its ownership or control of a 
non-banking  subsidiary,  if  the  Federal  Reserve  finds 
that  the  activity,  ownership  or  control  constitutes  a 
serious risk to the financial safety, soundness or stability 
of  a  banking  subsidiary  or  is  inconsistent  with  sound 
banking  principles  or  statutory  purposes.  The  Bank 
Holding  Company  Act  also  requires  a  bank  holding 
company  to  obtain  prior  approval  of  the  Federal 
Reserve before it acquires substantially all the assets 
of any bank, or ownership or control of more than 5% 
of the voting shares of any bank.

to, 

the 

following:  providing 

The Parent Company has elected to be treated as 
a financial holding company and, as such, may engage 
in  a  broader  range  of  non-banking  activities  than 
permitted  for  bank  holding  companies  and  their 
subsidiaries that have not elected to become financial 
holding companies. Financial holding companies may 
engage  directly  or  indirectly,  either  de  novo  or  by 
acquisition, in activities that are defined by the Federal 
Reserve  to  be  financial  in  nature,  provided  that  the 
financial holding company gives the Federal Reserve 
after-the-fact  notice  of  the  new  activities.  Activities 
defined  to  be  financial  in  nature  include,  but  are  not 
limited 
financial  or 
investment advice; underwriting; dealing in or making 
markets  in  securities;  making  merchant  banking 
investments, subject to significant limitations; and any 
activities previously found by the Federal Reserve to be 
closely  related  to  banking.  In  order  to  maintain  our 
status as a financial holding company, we and each of 
our U.S. depository institution subsidiaries are expected 
to be well capitalized and well managed, as defined in 
applicable  regulations  and  determined  in  part  by  the 
results  of  regulatory  examinations,  and  must  comply 
with Community Reinvestment Act obligations. Failure 
to maintain these standards may result in restrictions 
on our activities and may ultimately permit the Federal 
Reserve  to  take  enforcement  actions  against  us  and 
restrict our ability to engage in activities defined to be 
financial in nature. Currently, under the Bank Holding 

Company Act, we may not be able to engage in new 
activities  or  acquire  shares  or  control  of  other 
businesses.

In response to the financial crisis, as well as other 
factors,  such  as  technological  and  market  changes, 
both  the  scope  of  the  laws  and  regulations  and  the 
intensity  of  the  supervision  to  which  our  business  is 
subject  have  increased  in  recent  years.  Regulatory 
enforcement and fines have also increased across the 
banking  and  financial  services  sector.  Many  of  these 
changes have occurred as a result of the Dodd-Frank 
Act and its implementing regulations, most of which are 
now in place. The U.S. President issued an executive 
order  that  sets  forth  principles  for  the  reform  of  the 
federal  financial  regulatory  framework,  and,  in  May 
2018,  the  Economic  Growth,  Regulatory  Relief  and 
Consumer  Protection Act  (EGRRCPA)  was  enacted. 
The  EGRRCPA’s  revisions  to  the  U.S.  financial 
regulatory  framework  have  altered  certain  laws  and 
regulations applicable to us and other major financial 
services firms. Irrespective of any regulatory change, 
we  expect  that  our  business  will  remain  subject  to 
extensive regulation and supervision.

In  addition,  increased  regulatory  requirements 
have been and are being implemented internationally 
with respect to financial institutions, including, but not 
limited to, the implementation of the Basel III rule (refer 
“Regulatory  Capital  Adequacy  and  Liquidity 
to 
Standards” in this “Supervision and Regulation” section 
and  under  "Capital"  in  “Financial  Condition”  in  our 
Management's Discussion and Analysis in this Form 10-
K  for  a  discussion  of  Basel  III),  the  Alternative 
Investment  Fund  Managers  Directive, 
the  Bank 
Recovery  and  Resolution  Directive,  the  European 
Market 
the 
Undertakings for Collective Investment in Transferable 
Securities (UCITS) directives, the Markets in Financial 
Instruments  Directive  II  (MiFID  II),  the  Markets  in 
Financial Instruments Regulation (MiFIR) and the E.U. 
General Data Protection Regulation (GDPR).

Infrastructure  Regulation 

(EMIR), 

and 

agencies 

regulatory 

Many  aspects  of  our  business  are  subject  to 
regulation by other U.S. federal and state governmental 
and 
self-regulatory 
organizations (including securities exchanges), and by 
non-U.S.  governmental  and  regulatory  agencies  and 
self-regulatory  organizations.  Some  aspects  of  our 
public disclosure, corporate governance principles and 
internal control systems are subject to the Sarbanes-
Oxley  Act  of  2002  (SOX),  the  Dodd-Frank  Act  and 
regulations  and  rules  of  the  SEC  and  the  New  York 
Stock Exchange.

Regulatory  Capital  Adequacy  and  Liquidity 
Standards

Basel III Rule

The Parent Company and State Street Bank, as 
advanced  approaches  banking  organizations,  are 
subject to the Basel III framework in the U.S. Provisions 

 State Street Corporation | 6

of the Basel III rule that became fully implemented as 
of January 1, 2019. Since January 2013, we have been 
subject to the market risk capital rule jointly issued by 
U.S. banking regulators to implement the changes to 
the market risk capital framework in the U.S. 

The Basel III rule provides for two frameworks for 
the calculation of RWA for purposes of bank regulatory 
compliance:  the  “standardized”  approach  and  the 
“advanced”  approaches,  which  are  applicable  to 
advanced approaches banking organizations, like us. 
The  standardized  approach  prescribes  standardized 
risk  weights  for  certain  on-  and  off-balance  sheet 
exposures  in  the  calculation  of  RWA.  The  advanced 
approaches consist of the Advanced Internal Ratings-
Based Approach (AIRB) used for the calculation of RWA 
related to credit risk, and the Advanced Measurement 
Approach (AMA) used for the calculation of RWA related 
to operational risk.

Among other things, the Basel III rule requires:
• 

a  minimum  CET1  risk-based  capital  ratio  of 
4.5% and a minimum SLR of 3% for advanced 
approaches banking organizations;
a minimum tier 1 risk-based capital ratio of 6%; 
a minimum total capital ratio of 8%;
the  capital  conservation  and  countercyclical 
capital buffers, referenced below, as well as a 
G-SIB  surcharge  included  under  "Capital"  in 
"Financial  Condition"  in  our  Management's 
Discussion and Analysis in this Form 10-K;
the 
standardized 
approach  to  replace  the  calculation  of  credit 
RWA under Basel I; and
the advanced approaches for the calculation of 
credit RWA.

previously 

described 

• 
• 
• 

• 

• 

Under the Basel III rule, our total regulatory capital 
is composed of three tiers: CET1 capital, tier 1 capital 
(which includes CET1 capital), and tier 2 capital. The 
total of tier 1 and tier 2 capital, adjusted as applicable, 
is referred to as total regulatory capital.

CET1  capital 

is  composed  of  core  capital 
elements,  such  as  qualifying  common  shareholders' 
equity  and  related  surplus;  retained  earnings;  the 
cumulative  effect  of  foreign  currency  translation;  and 
net  unrealized  gains  (losses)  on  debt  and  equity 
securities classified as AFS; reduced by treasury stock. 
Goodwill  and  other  intangible  assets,  net  of  related 
deferred tax liabilities, are deducted from the core CET1 
capital elements. Tier 1 capital is composed of CET1 
capital plus additional tier 1 capital instruments which, 
for  us, 
five  series  of  preferred  equity 
outstanding  as  of  December  31,  2019. Tier  2  capital 
includes  certain  eligible  subordinated  long-term  debt 
instruments.  The  Basel  III  phase-in  and  phase-out 
schedules for calculating regulatory capital that apply 
to  State  Street  have  concluded  and  our  capital 
measures  are  considered  fully  phased-in.  Minimum 

includes 

capital ratio, buffer, and G-SIB surcharge requirements 
became fully phased-in as of January 1, 2019.

include 

investments 

Certain  other  items,  if  applicable,  must  be 
deducted  from  tier  1  and  tier  2  capital.  These  items 
primarily 
in 
deductible 
unconsolidated  banking, 
insurance 
entities where we hold more than 50% of the entities' 
capital and the amount of expected credit losses that 
exceeds recorded allowances for loan and other credit 
losses.  Expected  credit  losses  are  calculated  for 
wholesale  credit  exposures  by  formula  in  conformity 
with the Basel III rule.

financial  and 

The  eight  U.S.  banks  deemed  to  be  G-SIBs, 
including  us,  are  required  to  calculate  the  G-SIB 
surcharge annually according to two methods, and be 
bound by the higher of the two:

•  Method 1: Assesses systemic importance based 
upon  five  equally-weighted  components:  size, 
cross-
interconnectedness, 
jurisdictional activity and substitutability; or
•  Method 2: Alters the calculation from Method 1 
by factoring in a wholesale funding score in place 
of substitutability and applying a 2x multiplier to 
the sum of the five components.

complexity, 

Method  2  at  December  31,  2019  is  the  binding 
methodology for us, and our applicable surcharge for 
2019 was calculated to be 1.5% based on a calculation 
date of December 31, 2017. Based on a calculation date 
of December 31, 2018, our G-SIB capital surcharge for 
2020  will  be 
to  1.0%.  Assuming  a 
countercyclical buffer of 0%, the minimum capital ratios 
as of January 1, 2020, including a capital conservation 
buffer of 2.5% and a G-SIB surcharge of 1.0% in 2020, 
are 8.0% for CET1 capital, 9.5% for tier 1 risk-based 
capital and 11.5% for total risk-based capital, in order 
for  us  to  make  capital  distributions  and  discretionary 
bonus payments without limitation.

reduced 

Since  January  1,  2018, 

the  U.S.  banking 
regulators  have  required  (i)  the  eight  U.S.  G-SIBs, 
including us, to maintain a minimum SLR of 5% in order 
to avoid any limitations on distributions to shareholders 
and discretionary bonus payments to certain executives 
and (ii) the insured depository institution subsidiaries of 
such G-SIBs (in our case, State Street Bank) to maintain 
a minimum SLR of 6% to be considered well-capitalized. 
On  April  11,  2018,  the  Federal  Reserve  proposed 
modifications to the SLR that would replace the current 
2% SLR buffer applicable to us with a SLR buffer equal 
to  50%  of  our  applicable  G-SIB  capital  surcharge. 
Currently we are subject to a 2% leverage buffer under 
the  Basel  III  rule,  subject  to  the  Federal  Reserve’s 
proposed changes to the SLR. If we fail to maintain the 
2%  leverage  buffer,  we  will  be  subject  to  restrictions 
regarding  capital  distributions  and  discretionary 
executive bonus payments, which will be increasingly 
stringent based upon the extent of the shortfall. 

 State Street Corporation | 7

total 

leverage  exposure, 

Furthermore,  EGRRCPA  directed 

In addition to the SLR, we are subject to a minimum 
tier 1 leverage ratio of 4%, which differs from the SLR 
primarily in that the denominator of the tier 1 leverage 
ratio is a quarterly average of on-balance sheet assets 
and does not include any off-balance sheet exposures. 
the  U.S. 
banking  regulators  to  amend  their  regulations  to 
exclude  certain  central  bank  balances  from  the 
measure  of 
the  SLR 
denominator, for custody banks (including the Parent 
Company and State Street Bank). Specifically, central 
bank balances would be excluded to the extent of the 
value  of  client  deposits  at  the  custody  bank  that  are 
linked to fiduciary, custody or safekeeping accounts. In 
November  2019,  the  Federal  Reserve  and  the  other 
U.S. federal banking agencies adopted a final rule that 
establishes a deduction for central bank deposits from 
a  custodial  banking  organization’s  total  leverage 
exposure equal to the lesser of (i) the total amount of 
funds  the  custodial  banking  organization  and  its 
consolidated subsidiaries have on deposit at qualifying 
central banks and (ii) the total amount of client funds on 
deposit at the custodial banking organization that are 
linked  to  fiduciary  or  custodial  and  safekeeping 
accounts. The rule becomes effective on April 1, 2020. 
In the quarter ended December 31, 2019, we estimated 
$48.87 billion of average balances held on deposit at 
the  SLR 
central  banks  will  be  excluded 
denominator under our interpretation of the rule, which 
would impact the SLR by approximately 150 bps. The 
TLAC and LTD that State Street is required to hold as 
calculated under the current requirements will also be 
reduced as a consequence of the rule. 

from 

Under  the  Basel  III  rule,  a  banking  organization 
would be able to make capital distributions (subject to 
other regulatory constraints, such as regulatory review 
of its capital plans) and discretionary bonus payments 
without specified limitations, as long as it maintains the 
required  capital  conservation  buffer  of  2.5%  plus  the 
applicable  G-SIB  surcharge  (plus  any  potentially 
applicable  countercyclical  capital  buffer)  over  the 
minimum  required  risk-based  capital  ratios  and  well 
capitalized  leverage  based  requirements.  Banking 
regulators would establish the minimum countercyclical 
capital  buffer,  which  was  initially  set  by  banking 
regulators at zero, up to a maximum of 2.5% of total 
RWAs under certain economic conditions. The Federal 
Reserve has proposed changes to its stress testing and 
capital  planning  rules  that  would  replace  the  capital 
conservation  buffer  with  a  Stress  Capital  Buffer.  For 
additional  information  about  the  proposal,  refer  to 
“Capital Planning, Stress Tests and Dividends” in this 
"Supervision and Regulation" section.

On November 19, 2019, the U.S. federal banking 
regulators issued a final rule that, among other things, 
implements the standardized approach for counterparty 
credit risk (SA-CCR), a new methodology for calculating 
the exposure amount for derivative contracts under the 

U.S. regulatory capital rules. Under the final rule, which 
contains some modifications from the related proposal 
issued  by  the  U.S.  federal  banking  regulators  on 
October 30, 2018, we will have the option to use the 
SA-CCR or the Internal Model Methodology (IMM) to 
measure  the  exposure  amount  of  our  cleared  and 
uncleared derivative transactions under our advanced 
to 
approaches  calculation.  We  will  be  required 
determine the amount of these exposures using the SA-
CCR  under  our  standardized  approach  capital 
calculation.  In  addition,  the  final  rule  provides  a 
simplified  formula  we  will  be  required  to  use  to 
determine the RWA amount of our central counterparty 
default fund contributions. The final rule also requires 
us to incorporate the SA-CCR into the calculation of our 
total leverage exposure for the purpose of calculating 
SLR. The effective date of this final rule implementing 
the  SA-CCR  is  April  1,  2020,  with  a  mandatory 
compliance 
approaches 
organizations, like us, of January 1, 2022.

advanced 

date 

for 

lower  of  each 

ratio  calculated  under 

As required by the Dodd-Frank Act, we and State 
Street  Bank,  as  advanced  approaches  banking 
organizations, are subject to a permanent "capital floor," 
also  referred  to  as  the  Collins  Amendment,  in  the 
assessment  of  our  regulatory  capital  adequacy, 
including 
the  capital  conservation  buffer  and 
countercyclical  capital  buffer  described  above  in  this 
"Supervision and Regulation" section. Our risk-based 
capital ratios for regulatory assessment purposes are 
the 
the 
standardized approach and the advanced approaches.
As a systemically important financial institution, we 
are  subject  to  enhanced  supervision  and  prudential 
standards. Our status as a G-SIB has also resulted in 
heightened prudential and conduct expectations of our 
U.S.  and  international  regulators  with  respect  to  our 
capital and liquidity management and our compliance 
and  risk  oversight  programs.  These  heightened 
expectations have increased our regulatory compliance 
costs, including personnel, technology and systems, as 
well as significant additional implementation and related 
costs to enhance our regulatory compliance programs. 
Regulatory compliance requirements are anticipated to 
remain  at  least  at  the  elevated  levels  we  have 
experienced over the past several years.

Failure  to  meet  current  and  future  regulatory 
capital  requirements  could  subject  us  to  a  variety  of 
enforcement actions, including the termination of State 
Street  Bank's  deposit  insurance  by  the  FDIC,  and  to 
certain restrictions on our business, including those that 
are  described  above 
“Supervision  and 
in 
Regulation” section.

this 

Not  all  of  our  competitors  have  similarly  been 
designated as systemically important nor are all of them 
subject to the same degree of regulation as a bank or 
financial holding company, and therefore some of our 
competitors may not be subject to the same additional 
capital requirements.

 State Street Corporation | 8

For  additional  information  about  our  regulatory 
capital position and our regulatory capital adequacy, as 
regulatory  capital 
well  as  current  and 
requirements, refer to "Capital" in “Financial Condition" 
in  our  Management's  Discussion  and  Analysis,  and 
Note 16 to the consolidated financial statements in this 
Form 10-K. 

future 

Total Loss-Absorbing Capacity

In 2016, the Federal Reserve released its final rule 
on  TLAC,  LTD  and  clean  holding  company 
requirements  for  U.S.  domiciled  G-SIBs,  such  as  us. 
The requirements are intended to improve the resiliency 
and resolvability of certain U.S. banking organizations 
through enhanced prudential standards. The TLAC rule 
(i.e., 
imposes: 
combined eligible tier 1 regulatory capital and LTD); (2) 
separate  external  LTD  requirements;  and  (3)  clean 
holding company requirements that impose restrictions 
on certain types of liabilities and limit non-TLAC related 
third party liabilities to 5% of external TLAC.

(1)  external  TLAC 

requirements 

Among other things, the TLAC rule required us to 
comply with minimum requirements for external TLAC 
and external LTD as of January 1, 2019. Specifically, 
as  of  January  1,  2019,  we  must  hold  (1)  combined 
eligible tier 1 regulatory capital and LTD in the amount 
equal  to  the  greater  of  21.5%  of  total  RWA  (18.0% 
minimum plus a 2.5% capital conservation buffer plus 
a G-SIB surcharge calculated for these purposes under 
Method 1 of 1.0%) and 9.5% of total leverage exposure 
(7.5%  minimum  plus  the  eSLR  buffer  of  2.0%),  as 
defined by the SLR rule; and (2) qualifying external LTD 
equal to the greater of 7.5% of RWA (6.0% minimum 
plus a G-SIB surcharge calculated for these purposes 
under  method  2  of  1.5%)  and  4.5%  of  total  leverage 
exposure, as defined by the SLR rule. With our 2020 
G-SIB surcharge of 1.0%, our LTD RWA requirement 
will decrease from 7.5% to 7.0% as of January 1, 2020.
We  requested  and  received  from  the  Federal 
Reserve, an extension from January 1, 2019 to April 1, 
2020, for compliance with the LTD SLR requirements 
of the rule to align with the implementation of EGRRCPA 
discussed above. 

Liquidity  Coverage  Ratio  and  Net  Stable  Funding 
Ratio

In addition to capital standards, the Basel III rule 
introduced two quantitative liquidity standards: the LCR 
and the NSFR.

We  are  subject  to  the  rule  issued  by  the  U.S. 
banking regulators implementing the Basel Committee 
on Banking Supervision's (BCBS) LCR in the U.S. The 
LCR is intended to promote the short-term resilience of 
internationally active banking organizations, like us, to 
improve the banking industry's ability to absorb shocks 
arising from market stress over a 30 calendar day period 
and  improve  the  measurement  and  management  of 
liquidity risk.

The LCR measures an institution’s HQLA against 
its  net  cash  outflows  under  a  prescribed  stress 
environment. We report LCR to the Federal Reserve 
daily and are required to calculate and maintain an LCR 
that is equal to or greater than 100%. In addition, we 
publicly  disclose  certain  qualitative  and  quantitative 
information  about  our  LCR  consistent  with 
the 
requirements of the Federal Reserve's December 2016 
final rule.

Compliance  with  the  LCR  has  required  that  we 
maintain  an  investment  portfolio  that  contains  an 
In  general,  HQLA 
adequate  amount  of  HQLA. 
investments generate a lower investment return than 
other  types  of  investments, resulting  in  a  negative 
impact on our NII and our NIM. In addition, the level of 
HQLA  we  are  required  to  maintain  under  the  LCR  is 
dependent upon our client relationships and the nature 
of services we provide, which may change over time. 
Deposits  resulting  from  certain  services  provided 
(“operational  deposits”)  are  treated  as  more  resilient 
during periods of stress than other deposits. As a result, 
if balances of operational deposits increased relative to 
our total client deposit base, we would expect to require 
less HQLA in order to maintain our LCR. Conversely, if 
balances of operational deposits decreased relative to 
our total client deposit base, we would expect to require 
more HQLA.

The  BCBS  has  also  issued  final  guidance  with 
respect  to  the  NSFR.  In  2016,  the  Office  of  the 
Comptroller of the Currency (OCC), Federal Reserve 
and FDIC issued a proposal to implement the NSFR in 
the  U.S.  that  is  largely  consistent  with  the  BCBS 
guidance.  The  proposal  would 
require  banking 
organizations to maintain an amount of available stable 
funding, which is calculated by applying standardized 
weightings  to  its  equity  and  liabilities  based  on  their 
expected stability, that is no less than the amount of its 
required stable funding, which is calculated by applying 
standardized  weightings  to  its  assets,  derivatives 
exposures,  and  certain  other  off-balance  sheet 
exposures based on their liquidity characteristics.

Capital Planning, Stress Tests and Dividends

Pursuant  to  the  Dodd-Frank  Act,  the  Federal 
Reserve has adopted capital planning and stress test 
requirements  for  large  bank  holding  companies, 
including us, which form part of the Federal Reserve’s 
annual CCAR framework. CCAR is used by the Federal 
Reserve  to  evaluate  our  management  of  capital,  the 
adequacy  of  our  regulatory  capital  and  the  potential 
requirement  for  us  to  maintain  capital  levels  above 
regulatory  minimums.  Under  the  Federal  Reserve’s 
capital  plan  rule,  we  must  conduct  periodic  stress 
testing of our business operations and submit an annual 
capital plan to the Federal Reserve, taking into account 
the results of separate stress tests designed by us and 
by the Federal Reserve.

 State Street Corporation | 9

The capital plan must include a description of all 
of  our  planned  capital  actions  over  a  nine-quarter 
planning  horizon,  including  any  capital  qualifying 
instruments,  any  capital  distributions,  such  as 
payments of dividends on, or repurchases of, our stock, 
and  any  similar  action  that  the  Federal  Reserve 
determines could affect our consolidated capital. The 
capital plan must include a discussion of how we will 
maintain capital above the minimum regulatory capital 
ratios, including the minimum ratios under the Basel III 
rule,  and  serve  as  a  source  of  strength  to  our  U.S. 
depository  institution  subsidiaries  under  supervisory 
stress  scenarios.  The  capital  plan  requirements 
mandate that we receive no objection to our plan from 
the  Federal  Reserve  before  making  a  capital 
distribution.  These  requirements  could  require  us  to 
revise  our  stress-testing  or  capital  management 
approaches,  resubmit  our  capital  plan  or  postpone, 
cancel or alter our planned capital actions. In addition, 
changes in our strategy, merger or acquisition activity 
or unanticipated uses of capital could result in a change 
in  our  capital  plan  and  its  associated  capital  actions, 
including  capital  raises  or  modifications  to  planned 
capital actions, such as repurchases of our stock, and 
may  require  resubmission  of  the  capital  plan  to  the 
Federal Reserve for its non-objection if, among other 
reasons,  we  would  not  meet  our  regulatory  capital 
the  proposed  capital 
requirements  after  making 
distribution.

In addition to its capital planning requirements, the 
Federal Reserve has the authority to prohibit or to limit 
the payment of dividends by the banking organizations 
it supervises, including the Parent Company and State 
Street Bank, if, in the Federal Reserve’s opinion, the 
payment of a dividend would constitute an unsafe or 
unsound practice in light of the financial condition of the 
banking  organization. All  of  these  policies  and  other 
requirements could affect our ability to pay dividends 
and repurchase our stock or require us to provide capital 
assistance to State Street Bank and any other banking 
subsidiary.  Our  common  stock  and  other  stock 
dividends, including the declaration, timing and amount 
thereof, remain subject to consideration and approval 
by our Board of Directors at the relevant times.

In  June  2019,  we  received  the  results  of  the 
Federal  Reserve's  review  of  our  2019  capital  plan  in 
connection  with  its  2019  annual  CCAR  process. The 
Federal Reserve did not object to our capital plan as 
part of the 2019 CCAR process. In connection with the 
capital  plan,  our  Board  approved  a  common  stock 
purchase  program  authorizing  the  purchase  of  up  to 
$2.0  billion  of  our  common  stock  from  July  1,  2019 
through  June  30,  2020  (the  2019  Program).  We 
repurchased a total of $1.0 billion of our common stock 
in the third and fourth quarters of 2019 under the 2019 
Program.

In  June  2018,  our  Board  approved  a  common 
stock purchase program authorizing the purchase of up 

to $1.2 billion of our common stock from July 1, 2018 
through  June  30,  2019  (the  2018  Program).  We 
repurchased a total of $600 million of our common stock 
in the first and second quarters of 2019 under the 2018 
Program.

Stock purchases may be made using various types 
of  mechanisms,  including  open  market  purchases, 
accelerated  share  repurchases  or  transactions  off 
market, and may be made under Rule 10b5-1 trading 
programs.  The  timing  of  stock  purchases,  types  of 
transactions  and  number  of  shares  purchased  will 
depend on several factors, including market conditions 
and  State  Street’s  capital  positions, 
financial 
performance  and 
investment  opportunities.  Our 
common stock purchase programs do not have specific 
price targets and may be suspended at any time. We 
may  employ  third-party  broker/dealers  to  acquire 
shares  on  the  open  market  in  connection  with  our 
common stock purchase programs.

The Federal Reserve, under the Dodd-Frank Act, 
requires  us  to  conduct  semi-annual  State  Street-run 
stress tests and to publicly disclose the summary results 
of our State Street-run stress tests under the severely 
adverse  economic  scenario.  In  November  2019,  we 
provided summary results of our 2019 mid-cycle State 
Street-run  stress  tests  on  the  “Investor  Relations” 
section of our corporate website. We are also required 
to undergo an annual supervisory stress test conducted 
by  the  Federal  Reserve.  The  EGRRCPA  modifies 
certain  aspects  of  these  stress-testing  requirements, 
reducing  the  number  of  scenarios  in  the  Federal 
Reserve’s supervisory stress test from three to two and 
modifying  our  obligation  to  perform  company-run 
stress-tests  from  semi-annually  to  annually.  The 
Federal Reserve adopted a final rule in October 2019 
this 
that,  among  other 
modification.

implemented 

things, 

The  Dodd-Frank Act  also  requires  State  Street 
Bank to conduct an annual stress test. State Street Bank 
published a summary of its stress test results on June 
21, 2019. 

The  Federal  Reserve  is  currently  considering 
making further changes to its capital planning and stress 
testing requirements.  

On April 10, 2018, the Federal Reserve issued a 
proposal  to  integrate  its  annual  capital  planning  and 
stress  testing  requirements  with  certain  ongoing 
regulatory  capital  requirements.  The  proposal,  which 
would  apply  to  certain  bank  holding  companies, 
including  us,  would  introduce  a  Stress  Capital  Buffer 
(SCB) and a Stress Leverage Buffer (SLB) and related 
changes  to  the  capital  planning  and  stress  testing 
processes. Under the proposal, the requirements would 
apply only with respect to the standardized approach 
and tier 1 leverage regulatory capital requirements.

In  the  standardized  approach,  the  SCB  would 
replace  the  existing  capital  conservation  buffer.  The 

 State Street Corporation | 10

standardized approach SCB would equal the greater of 
(i) the maximum decline in our CET1 capital ratio under 
the  severely  adverse  scenario  over  the  supervisory 
stress  test  measurement  period,  plus  the  sum  of  the 
ratios of the dollar amount of our planned common stock 
dividends to our projected RWA for each of the fourth 
through seventh quarters of the supervisory stress test 
projection  period;  and  (ii)  2.5%.  Regulatory  capital 
requirements under the standardized approach would 
include the SCB, as summarized above, as well as our 
G-SIB  capital  surcharge  and  any  applicable 
countercyclical capital buffer.

Like the SCB, the SLB would be calculated based 
on the results of our annual supervisory stress tests. 
The SLB would equal the maximum decline in our tier 
1 leverage ratio under the severely adverse scenario, 
plus the sum of the ratios of the dollar amount of our 
planned  common  stock  dividends  to  our  projected 
leverage  ratio  denominator  for  each  of  the  fourth 
through seventh quarters of the supervisory stress test 
projection period. No floor would be established for the 
SLB,  which  would  apply  in  addition  to  the  current 
minimum tier 1 leverage ratio of 4%. 

The  proposal  would  make  related  changes  to 
capital planning and stress testing processes for bank 
holding  companies  subject  to  these  requirements.  In 
particular,  the  proposal  would  limit  projected  capital 
actions to planned common stock dividends in the fourth 
through seventh quarters of the supervisory stress test 
projection period and would assume that bank holding 
companies maintain a constant level of assets and RWA 
throughout the supervisory stress test projection period.
If  the  proposal  is  adopted,  limitations  on  capital 
distributions  and  discretionary  bonus  payments  to 
executive  officers  would  be  determined  by  the  most 
stringent  limitation,  if  any,  as  determined  under  the 
standardized  approach  or  the  tier  1  leverage  ratio, 
inclusive of the proposed stress buffer requirements, or 
the  advanced  approaches  or  SLR  or  TLAC 
requirements, inclusive of applicable buffers.

The proposed stress buffer requirements are not 
yet effective.  However, we expect the Federal Reserve 
may 
the  proposed 
requirements and re-propose other elements, which re-
proposals will again be subject to public comment.

finalize  certain  elements  of 

The Volcker Rule

We  are  subject 

the  Volcker  Rule  and 
to 
implementing  regulations. The  Volcker  Rule  prohibits 
banking  entities,  including  us  and  our  affiliates,  from 
engaging  in  certain  prohibited  proprietary  trading 
activities,  as  defined  in  the  Volcker  Rule  regulations, 
subject  to  exemptions  for  market-making  related 
activities,  risk-mitigating  hedging,  underwriting  and 
certain other activities. The Volcker Rule also requires 
banking entities to either restructure or divest certain 
ownership interests in, and relationships with, covered 

funds (as such terms are defined in the Volcker Rule 
regulations).

The  Volcker  Rule  regulations  require  banking 
entities  to  establish  extensive  programs  designed  to 
promote compliance with the restrictions of the Volcker 
Rule.  We  have  established  a  compliance  program 
which  we  believe  complies  with  the  Volcker  Rule 
regulations  as  currently  in  effect.  Such  compliance 
program  restricts  our  ability  in  the  future  to  service 
certain types of funds, in particular covered funds for 
which State Street Global Advisors acts as an advisor 
relationships. 
of 
and 
Consequently, Volcker Rule compliance entails both the 
cost  of  a  compliance  program  and  loss  of  certain 
revenue and future opportunities.

trustee 

certain 

types 

In  October  2019,  the  Federal  Reserve  and  the 
other federal financial regulatory agencies responsible 
for the Volcker Rule regulations adopted an interagency 
final  rule  that  revised  certain  elements  of  those 
regulations. The changes focus on proprietary trading, 
including the metrics reporting requirements and certain 
requirements  imposed  in  connection  with  permitted 
market  making,  underwriting  and 
risk-mitigating 
hedging  activities,  including  market-making  in  and 
underwriting of covered funds. These revisions became 
effective on January 1, 2020, with compliance required 
by January 1, 2021. We do not expect the revisions to 
have  a  material  impact  on  us.  We  understand  the 
agencies responsible for the Volcker Rule regulations 
intend  to  issue  a  separate  proposal  recommending 
changes focused on the covered funds provisions which 
generally prohibit any banking entity from acquiring or 
retaining an ownership interest in, sponsoring, or having 
certain relationships with, a hedge fund or private equity 
fund.

Enhanced Prudential Standards 

The  Dodd-Frank  Act,  as  amended  by 
the 
EGRRCPA, establishes a systemic risk regime to which 
large bank holding companies with $100 billion or more 
in  consolidated  assets,  such  as  us,  are  subject. The 
Federal Reserve is required to tailor the application of 
the  enhanced  prudential  standards  to  bank  holding 
companies based on their size, complexity, risk profile 
and  other  factors.  U.S.  G-SIBs,  such  as  us,  are 
expected  to  remain  subject  to  the  most  stringent 
requirements,  including  heightened  capital,  leverage, 
liquidity and risk management requirements and single-
counterparty credit limits (SCCL).

The FSOC can recommend prudential standards, 
reporting  and  disclosure  requirements  to  the  Federal 
Reserve for SIFIs, and must approve any finding by the 
Federal  Reserve  that  a  financial  institution  poses  a 
grave  threat  to  financial  stability  and  must  undertake 
mitigating  actions.  The  FSOC  is  also  empowered  to 
designate  systemically  important  payment,  clearing 
institutions, 
and  settlement  activities  of 
financial 
to  prudential  supervision  and 
them 
subjecting 

 State Street Corporation | 11

regulation,  and,  assisted  by  the  Office  of  Financial 
Research within the U.S. Department of the Treasury 
can gather data and reports from financial institutions, 
including us.

Under the Federal Reserve's enhanced prudential 
standards  regulation  under  the  Dodd-Frank  Act,  as 
amended by the EGRRCPA, we are required to comply 
with  various 
risk  management 
liquidity-related 
standards  and  maintain  a 
liquidity  buffer  of 
unencumbered highly liquid assets based on the results 
of internal liquidity stress testing. This liquidity buffer is 
in addition to other liquidity requirements, such as the 
the  NSFR.  The 
implemented, 
LCR  and,  when 
regulations 
and 
establish 
also 
responsibilities for our risk committee and mandate risk 
management standards. 

requirements 

for 

that  established  SCCL 

On June 14, 2018, the Federal Reserve finalized 
rules 
large  banking 
organizations. U.S. G-SIBs, including us, are subject to 
a limit of 15% of tier 1 capital for aggregate net credit 
exposures  to  any  “major  counterparty”  (defined  to 
include  other  U.S.  G-SIBs,  foreign  G-SIBs  and  non-
bank  systemically 
institutions 
important 
supervised by the Federal Reserve). In addition, we are 
subject to a limit of 25% of tier 1 capital for aggregate 
net  credit  exposures 
to  any  other  unaffiliated 
counterparty.  The final SCCL rules became effective 
for us on January 1, 2020.

financial 

The Federal Reserve has established a rule that 
imposes contractual requirements on certain “qualified 
financial contracts” to which U.S. G-SIBs, including us, 
and their subsidiaries are parties. Under the rule, certain 
qualified  financial  contracts  generally  must  expressly 
provide  that  transfer  restrictions  and  default  rights 
against a U.S. G-SIB, or subsidiary of a U.S. G-SIB, are 
limited to the same extent as they would be under the 
Federal Deposit Insurance Act and Title II of the Dodd-
Frank  Act  and  their  implementing  regulations.  In 
addition, certain qualified financial contracts may not, 
among other things, permit the exercise of any cross-
default right against a U.S. G-SIB or subsidiary of a U.S. 
G-SIB  based  on  an  affiliate’s  entry  into  insolvency, 
resolution  or  similar  proceedings,  subject  to  certain 
creditor protections. There is a phased-in compliance 
schedule  based  on  counterparty  type,  and  the  first 
compliance date was January 1, 2019.

The  systemic-risk  regime  also  provides  that  for 
U.S. G-SIBs  deemed to pose a grave threat to U.S. 
financial stability, the Federal Reserve, upon an FSOC 
vote, must limit that institution’s ability to merge, restrict 
its  ability  to  offer  financial  products,  require  it  to 
terminate activities, impose conditions on activities or, 
as a last resort, require it to dispose of assets. Upon a 
grave threat determination by the FSOC, the Federal 
Reserve  must 
financial 
institutions  subject  to  the  systemic-risk  regime  to 
maintain a debt-to-equity ratio of no more than 15 to 1 
if the FSOC considers it necessary to mitigate the risk 

that  require 

issue  rules 

of the grave threat. The Federal Reserve also has the 
ability  to  establish  further  standards,  including  those 
regarding  contingent  capital,  enhanced  public 
disclosures and limits on short-term debt, including off-
balance sheet exposures.

Recovery and Resolution Planning

We are required to periodically submit a plan for 
rapid  and  orderly  resolution  in  the  event  of  material 
financial distress or failure, commonly referred to as a 
resolution plan or a living will, to the Federal Reserve 
and the FDIC under Section 165(d) of the Dodd-Frank 
Act. Through resolution planning, we seek, in the event 
of our insolvency, to maintain State Street Bank’s role 
as  a  key  infrastructure  provider  within  the  financial 
system,  while  minimizing  risk  to  the  financial  system 
and  maximizing  value 
the  benefit  of  our 
stakeholders.  We  have  and  will  continue  to  focus 
management  attention  and 
to  meet 
regulatory  expectations  with  respect  to  resolution 
planning. 

resources 

for 

We submitted our updated 2019 165(d) resolution 
plan describing our preferred resolution strategy to the 
Federal Reserve and FDIC (the Agencies) before July 
1,  2019,  and  our  resolution  strategy  is  materially 
consistent  with  our  prior  resolution  strategy.  The 
submitted  2019  resolution  plan  was  reviewed  by  the 
Agencies, which did not identify any deficiencies in the 
plan,  but  did  identify  one  shortcoming  related  to  the 
implementation  of  governance  mechanisms.  The 
Agencies have requested we submit our remediation 
project  plan  to  address  this  feedback  by  March  31, 
2020. Our next resolution plan is due July 1, 2021.

to 

that  prior 

In the event of material financial distress or failure, 
our preferred resolution strategy is the SPOE Strategy. 
The  SPOE  Strategy  provides 
the 
bankruptcy of the Parent Company and pursuant to a 
support agreement among the Parent Company, SSIF 
(a  direct  subsidiary  of  the  Parent  Company),  our 
Beneficiary Entities (as defined below) and certain of 
our other entities, SSIF is obligated, up to its available 
resources,  to  recapitalize  and/or  provide  liquidity  to 
State Street Bank and the other entities benefiting from 
such  capital  and/or  liquidity  support  (collectively  with 
State Street Bank, “Beneficiary Entities”), in amounts 
designed  to  prevent  the  Beneficiary  Entities  from 
themselves  entering 
into  resolution  proceedings. 
Following the recapitalization of, or provision of liquidity 
to the Beneficiary Entities, the Parent Company would 
enter  into  a  bankruptcy  proceeding  under  the  U.S. 
Bankruptcy  Code.  The  Beneficiary  Entities  and  our 
other  subsidiaries  would  be  transferred  to  a  newly 
organized  holding  company  held  by  a  reorganization 
trust for the benefit of the Parent Company’s claimants. 
the  Parent 
the  support  agreement, 
Company pre-funded SSIF by contributing certain of its 
assets  (primarily  its  liquid  assets,  cash  deposits, 
investments  in  intercompany  debt,  investments  in 

Under 

 State Street Corporation | 12

marketable  securities  and  other  cash  and  non-cash 
equivalent investments) to SSIF at the time it entered 
into  the  support  agreement  and  will  continue  to 
contribute such assets, to the extent available, on an 
ongoing basis. In consideration for these contributions, 
SSIF has agreed in the support agreement to provide 
capital and liquidity support to the Parent Company and 
all  of  the  Beneficiary  Entities  in  accordance  with  the 
Parent Company’s capital and liquidity policies. Under 
the  support  agreement,  the  Parent  Company  is  only 
permitted to retain cash needed to meet its upcoming 
obligations  and  to  fund  expected  expenses  during  a 
potential bankruptcy proceeding. SSIF has provided the 
Parent Company with a committed credit line and issued 
(and may issue) one or more promissory notes to the 
Parent  Company  (the  "Parent  Company  Funding 
Notes") that together are intended to allow the Parent 
Company to continue to meet its obligations throughout 
the period prior to the occurrence of a "Recapitalization 
Event" (as defined below). The support agreement does 
not  obligate  SSIF  to  maintain  any  specific  level  of 
resources and SSIF may not have sufficient resources 
to implement the SPOE Strategy.

for  capital  contributed 

In the event a Recapitalization Event occurs, the 
obligations  outstanding  under  the  Parent  Company 
Funding Notes would automatically convert into or be 
exchanged 
to  SSIF.  The 
obligations of the Parent Company and SSIF under the 
support  agreement  are  secured  through  a  security 
agreement  that  grants  a  lien  on  the  assets  that  the 
Parent  Company  and  SSIF  would  use  to  fulfill  their 
obligations  under  the  support  agreement  to  the 
Beneficiary  Entities.  SSIF  is  a  distinct  legal  entity 
separate  from  the  Parent  Company  and  the  Parent 
Company’s other affiliates. 

In accordance with our policies, we are required 
to monitor, on an ongoing basis, the capital and liquidity 
needs of State Street Bank and our other Beneficiary 
Entities. To support this process, we have established 
a trigger framework that identifies key actions that would 
need to be taken or decisions that would need to be 
made  if  certain  events  tied  to  our  financial  condition 
occur. In the event that we experience material financial 
distress, the support agreement requires us to model 
and calculate certain capital and liquidity triggers on a 
regular basis to determine whether or not the Parent 
Company  should  commence  preparations 
for  a 
bankruptcy filing and whether or not a Recapitalization 
Event has occurred. 

Upon the occurrence of a Recapitalization Event: 
(1) SSIF would not be authorized to provide any further 
liquidity  to  the  Parent  Company;  (2)  the  Parent 
Company would be required to contribute to SSIF any 
remaining  assets  it  is  required  to  contribute  to  SSIF 
under  the  support  agreement  (which  specifically 
exclude  amounts  designated 
fund  expected 
expenses  during  a  potential  bankruptcy  proceeding); 
(3)  SSIF  would  be  required  to  provide  capital  and 

to 

liquidity support to the Beneficiary Entities to support 
such  entities’  continued  operation  to  the  extent  of  its 
available  resources  and  consistent  with  the  support 
agreement;  and  (4)  the  Parent  Company  would  be 
expected to commence Chapter 11 proceedings under 
the U.S. Bankruptcy Code. No person or entity, other 
than a party to the support agreement, should rely on 
any  of  our  affiliates  being  or  remaining  a  Beneficiary 
Entity or receiving capital or liquidity support pursuant 
to the support agreement, including in evaluating any 
of  our  entities  from  a  creditor's  perspective  or 
determining  whether  to  enter  into  a  contractual 
relationship with any of our entities.

A  “Recapitalization  Event”  is  defined  under  the 
support agreement as the earlier occurrence of: (1) one 
or more capital and liquidity thresholds being breached 
or (2) the authorization by the Parent Company's Board 
of  Directors  for  the  Parent  Company  to  commence 
bankruptcy  proceedings.  The  thresholds  are  set  at 
levels intended to provide for the availability of sufficient 
capital  and  liquidity  to  enable  an  orderly  resolution 
without extraordinary government support. The SPOE 
Strategy  and 
the  support 
the  obligations  under 
agreement  may  result  in  the  recapitalization  of  State 
Street  Bank  and  the  commencement  of  bankruptcy 
proceedings by the Parent Company at an earlier stage 
of financial stress than might otherwise occur without 
such mechanisms in place. An expected effect of the 
SPOE  Strategy  and  applicable  TLAC  regulatory 
requirements is that our losses will be imposed on the 
Parent Company shareholders and the holders of long-
term debt and other forms of TLAC securities currently 
outstanding  or  issued  in  the  future  by  the  Parent 
Company,  as  well  as  on  any  other  Parent  Company 
creditors, before any of our losses are imposed on the 
holders of the debt securities of the Parent Company's 
operating  subsidiaries  or  any  of  their  depositors  or 
creditors, or before U.S. taxpayers are put at risk.

There  can  be  no  assurance  that  credit  rating 
agencies will not downgrade, place on negative watch 
or  change  their  outlook  on  our  debt  credit  ratings  in 
response  to  our  resolution  plan  or  the  support 
agreement, either generally or with respect to specific 
debt  securities. Any  such  downgrade,  placement  on 
negative watch or change in outlook could adversely 
affect  our  cost  of  borrowing,  limit  our  access  to  the 
capital markets or result in restrictive covenants in future 
debt agreements and could also adversely impact the 
trading prices, or the liquidity, of our outstanding debt 
securities.

State  Street  Bank  is  also  required  to  submit 
periodically to the FDIC a plan for resolution in the event 
of  its  failure,  referred  to  as  an  insured  depository 
institution (IDI) plan. In April 2019, the FDIC issued an 
advance  notice  of  proposed  rulemaking  in  which  it 
invited comment on potential revisions to its IDI plan 
requirements. Until the FDIC’s revisions to its IDI plan 

 State Street Corporation | 13

requirements are finalized, no IDI plans will be required 
to be filed.

Additionally, we are required to submit a recovery 
plan for State Street to the Federal Reserve. This plan 
includes detailed governance triggers and contingency 
actions that can be implemented in a timely manner in 
the event of extreme financial distress in those entities. 

Orderly Liquidation Authority

Under  the  Dodd-Frank  Act,  certain  financial 
companies, including bank holding companies such as 
us, and certain covered subsidiaries, can be subjected 
to the orderly liquidation authority. For the FDIC to be 
appointed as our receiver, two-thirds of the FDIC Board 
and  two-thirds  of  the  Federal  Reserve  Board  must 
recommend  appointment,  and  the  U.S.  Treasury 
Secretary, in consultation with the U.S. President, must 
then make certain extraordinary financial distress and 
systemic risk determinations. Absent such actions, we, 
as a bank holding company, would remain subject to 
the U.S. Bankruptcy Code.

The orderly liquidation authority went into effect in 
2010, and rulemaking is proceeding incrementally, with 
some regulations now finalized and others planned but 
not  yet  proposed.  If  we  were  subject  to  the  orderly 
liquidation authority, the FDIC would be appointed as 
the receiver of State Street Bank, which would give the 
FDIC considerable powers to resolve us, including: (1) 
the power to remove officers and directors responsible 
for our failure and to appoint new directors and officers; 
(2) the power to assign assets and liabilities to a third 
party or bridge financial company without the need for 
creditor consent or prior court review; (3) the ability to 
differentiate  among  creditors,  including  by  treating 
junior creditors better than senior creditors, subject to 
a minimum recovery right to receive at least what they 
would have received in bankruptcy liquidation; and (4) 
broad  powers  to  administer  the  claims  process  to 
determine  distributions 
the 
receivership to creditors not transferred to a third party 
or bridge financial institution.

the  assets  of 

from 

In  2013,  the  FDIC  released  its  proposed  SPOE 
strategy  for  resolution  of  a  SIFI  under  the  orderly 
liquidation authority. The FDIC’s release outlines how 
it  would  use  its  powers  under  the  orderly  liquidation 
authority to resolve a SIFI by placing its top-tier U.S. 
holding  company  in  receivership  and  keeping  its 
operating  subsidiaries  open  and  out  of  insolvency 
proceedings by transferring the operating subsidiaries 
to  a  new  bridge  holding  company,  recapitalizing  the 
operating  subsidiaries  and  imposing  losses  on  the 
shareholders and creditors of the holding company in 
receivership according to their statutory order of priority.

Derivatives

Title  VII  of  the  Dodd-Frank  Act  imposed  a 
comprehensive  regulatory  structure  on  the  OTC 
derivatives market, including requirements for clearing, 
exchange trading, capital, margin, reporting and record-

keeping.  Title  VII  also  requires  certain  persons  to 
register as a major swap participant, a swap dealer or 
a securities-based swap dealer. The CFTC, the SEC, 
and other U.S. regulators have largely implemented key 
provisions of Title VII, although certain final regulations 
have only been in place a short period of time and others 
have  not  been  finalized.  Through  this  rulemaking 
process, these regulators collectively have adopted or 
proposed, among other things, regulations relating to 
reporting and record-keeping obligations, margin and 
capital requirements, the scope of registration and the 
central clearing and exchange trading requirements for 
certain  OTC  derivatives.  The  CFTC  has  also  issued 
rules to enhance the oversight of clearing and trading 
entities.  The  CFTC,  along  with  other  regulators, 
including the Federal Reserve, have also issued rules 
with  respect  to  margin  requirements  for  uncleared 
derivatives transactions. 

State Street Bank has registered provisionally with 
the  CFTC  as  a  swap  dealer.  As  a  provisionally 
registered swap dealer, State Street Bank is subject to 
significant  regulatory  obligations  regarding  its  swap 
activity  and 
the  supervision,  examination  and 
enforcement powers of the CFTC and other regulators. 
The  CFTC  has  granted  State  Street  Bank  a  limited-
purpose swap dealer designation. Under this limited-
purpose  designation, 
interest  rate  swap  activity 
engaged  in  by  State  Street  Bank’s  Global  Treasury 
group is not subject to certain of the swap regulatory 
requirements  otherwise  applicable  to  swaps  entered 
into by a registered swap dealer, subject to a number 
of conditions. For all other swap transactions, our swap 
activities remain subject to all applicable swap dealer 
regulations.

Subsidiaries

The  Federal  Reserve  is  the  primary  federal 
banking agency responsible for regulating us and our 
subsidiaries, including State Street Bank, with respect 
to both our U.S. and non-U.S. operations.

to 
Our  banking  subsidiaries  are  subject 
supervision  and  examination  by  various  regulatory 
authorities.  State  Street  Bank  is  a  member  of  the 
Federal Reserve System, its deposits are insured by 
the FDIC and it is subject to applicable federal and state 
banking  laws  and  to  supervision  and  examination  by 
the Federal Reserve, as well as by the Massachusetts 
Commissioner of Banks, the FDIC, and the regulatory 
authorities of those states and countries in which State 
Street  Bank  operates  a  branch.  Our  other  subsidiary 
trust  companies  are  subject  to  supervision  and 
examination by the OCC, the Federal Reserve or by the 
appropriate state banking regulatory authorities of the 
states  in  which  they  are  organized  and  operate.  Our 
non-U.S. banking subsidiaries are subject to regulation 
by the regulatory authorities of the countries in which 
they operate. 

 State Street Corporation | 14

We and our subsidiaries that are not subsidiaries 
of State Street Bank are affiliates of State Street Bank 
under federal banking laws, which impose restrictions 
on  various  types  of  transactions,  including  loans, 
extensions of credit, investments or asset purchases by 
or from State Street Bank, on the one hand, to us and 
those of our subsidiaries, on the other. Transactions of 
this kind between State Street Bank and its affiliates are 
limited  with  respect  to  each  affiliate  to  10%  of  State 
Street  Bank’s  capital  and  surplus,  as  defined  by  the 
aforementioned  banking  laws,  are  limited  in  the 
aggregate for all affiliates to 20% of State Street Bank's 
capital and surplus, and in some cases are also subject 
to strict collateral requirements. Derivatives, securities 
borrowing and securities lending transactions between 
State Street Bank and its affiliates became subject to 
these restrictions pursuant to the Dodd-Frank Act. The 
Dodd-Frank  Act  also  expanded 
the  scope  of 
transactions required to be collateralized. In addition, 
the Volcker Rule generally prohibits similar transactions 
between the Parent Company or any of its affiliates and 
covered funds for which we or any of our affiliates serve 
as  the  investment  manager,  investment  adviser, 
commodity  trading  advisor  or  sponsor  and  other 
covered  funds  organized  and  offered  pursuant  to 
specific exemptions in the Volcker Rule regulations.

Federal law also requires that certain transactions 
by  a  bank  with  affiliates  be  on  terms  and  under 
circumstances,  including  credit  standards,  that  are 
substantially the same, or at least as favorable to the 
bank,  as  those  prevailing  at  the  time  for  comparable 
transactions involving other non-affiliated companies. 
Alternatively, 
the  absence  of  comparable 
transactions,  the  transactions  must  be  on  terms  and 
under circumstances, including credit standards, that in 
good faith would be offered to, or would apply to, non-
affiliated companies.

in 

State Street Bank is also prohibited from engaging 
in  certain  tie-in  arrangements  in  connection  with  any 
extension  of  credit  or  lease  or  sale  of  property  or 
furnishing  of  services.  Federal  law  provides  for  a 
depositor  preference  on  amounts  realized  from  the 
liquidation  or  other  resolution  of  any  depository 
institution insured by the FDIC.

Our subsidiaries, State Street Global Advisors FM 
and State Street Global Advisors Ltd., act as investment 
advisers to investment companies registered under the 
Investment Company Act of 1940. State Street Global 
Advisors  FM,  incorporated  in  Massachusetts  in  2001 
and  headquartered  in  Boston,  Massachusetts,  is 
registered with the SEC as an investment adviser under 
the Investment Advisers Act of 1940 and is registered 
with the CFTC as a commodity trading adviser and pool 
operator.  State  Street  Global  Advisors  Ltd., 
incorporated  in  1990  as  a  U.K.  limited  company  and 
domiciled in the U.K., is also registered with the SEC 
as an investment adviser under the Investment Advisers 
Act of 1940. State Street Global Advisors Ltd. is also 

firm  under 

the  Markets 

authorized  and  regulated  by  the  United  Kingdom 
Financial  Conduct  Authority  (U.K.  FCA)  and  is  an 
in  Financial 
investment 
Instruments  Directive.  Our  subsidiary,  State  Street 
Global  Advisors  Asia  Limited,  a  Hong  Kong 
incorporated company, is registered as an investment 
adviser with the SEC and additionally is licensed by the 
Securities and Futures Commission of Hong Kong to 
perform  a  variety  of  activities, 
including  asset 
management. State Street Global Advisors Asia Limited
also  holds  permits  as  a  qualified  foreign  institutional 
Investor  (QFII)  and  a  renminbi  qualified  foreign 
institutional 
the 
Securities  Regulatory  Commission  in  the  People’s 
Republic of China, and in Korea is registered with the 
Financial  Services  Commission  as  a  cross-border 
investment  advisory  company  and  a  cross-border 
discretionary  investment  management  company.  In 
addition, a major portion of our investment management 
activities are conducted by State Street Global Advisors 
Trust Company, which is a subsidiary of State Street 
Bank  and  a  Massachusetts  chartered  trust  company 
subject  to  the  supervision  of  the  Massachusetts 
Commissioner of Banks and the Federal Reserve with 
respect to these activities. 

(RQFII),  approved  by 

investor 

related 

Many  aspects  of  our  investment  management 
activities  are  subject  to  federal  and  state  laws  and 
regulations primarily intended to benefit the investment 
holder, rather than our shareholders. These laws and 
regulations generally grant supervisory agencies and 
bodies  broad  administrative  powers,  including  the 
power  to  limit  or  restrict  us  from  conducting  our 
investment management activities in the event that we 
fail  to  comply  with  such  laws  and  regulations,  and 
examination  authority.  Our  business 
to 
investment management and trusteeship of collective 
trust funds and separate accounts offered to employee 
benefit plans is subject to Employee Retirement Income 
Security Act (ERISA), and is regulated by the U.S. DOL.
We have three subsidiaries that operate as a U.S. 
broker/dealer and are registered as such with the SEC, 
are  subject  to  regulation  by  the  SEC  (including  the 
SEC's net capital rule) and are members of the Financial 
Industry  Regulatory  Authority,  a  self-regulatory 
organization.  State  Street  Global  Advisors  Funds 
Distributors, LLC operates as a limited purpose broker/
dealer that provides distributing and related marketing 
activities for U.S. mutual funds and ETFs associated 
with State Street Global Advisors. State Street Global 
Advisors  Funds  Distributors,  LLC  also  may  privately 
offer certain State Street Global Advisors advised funds. 
State Street Global Markets, LLC is a U.S. broker/dealer 
that  provides  agency  execution  services.  We  also 
acquired Charles River Brokerage, LLC, a U.S. broker/
dealer, as part of our acquisition of CRD. In addition, 
we  have  a  subsidiary,  SwapEX,  LLC,  registered  with 
the CFTC in the U.S. as a swap execution facility.

 State Street Corporation | 15

including  our 

Our  businesses, 

investment 
management  and  securities  businesses,  are  also 
regulated  extensively  by  non-U.S.  governments, 
securities  exchanges,  self-regulatory  organizations, 
central banks and regulatory bodies, especially in those 
jurisdictions  in  which  we  maintain  an  office.  For 
instance, among others, the U.K. FCA and the United 
Kingdom Prudential Regulation Authority regulate our 
activities  in  the  U.K.;  the  Central  Bank  of  Ireland 
regulates our activities in Ireland; the German Federal 
Financial Supervisory Authority regulates our activities 
in  Germany;  the  Commission  de  Surveillance  du 
Secteur  Financier 
in 
Luxembourg; our German banking group is also subject 
to  direct  supervision  by  the  European  Central  Bank 
under  the  ECB  Single  Supervisory  Mechanism;  the 
Securities and Futures Commission regulates our asset 
management  activities  in  Hong  Kong;  the Australian 
Prudential  Regulation  Authority  and  the  Australian 
Securities and Investments Commission regulate our 
activities  in  Australia;  and  the  Financial  Services 
Agency and the Bank of Japan regulate our activities in 
Japan. We have established policies, procedures and 
systems designed to comply with the requirements of 
these  organizations.  However,  as  a  global  financial 
services institution, we face complexity, costs and risks 
related to regulation.

regulates  our  activities 

The  majority  of  our  non-U.S.  asset  servicing 
operations  are  conducted  pursuant  to  the  Federal 
Reserve's  Regulation  K  through  State  Street  Bank’s 
Edge Act subsidiary or through international branches 
of  State  Street  Bank.  An  Edge  Act  corporation  is  a 
corporation organized under federal law that conducts 
foreign business activities. In general, banks may not 
make investments in their Edge Act corporations (and 
similar state law corporations) that exceed 20% of their 
capital and surplus, as defined in the relevant banking 
regulations, and the investment of any amount in excess 
of 10% of capital and surplus requires the prior approval 
of the Federal Reserve.

In addition to our non-U.S. operations conducted 
pursuant 
to  Regulation  K,  we  also  make  new 
investments abroad directly (through us or through our 
non-banking  subsidiaries)  pursuant  to  the  Federal 
Reserve's Regulation Y, or through international bank 
branch  expansion,  neither  of  which  is  subject  to  the 
investment 
to  Edge  Act 
subsidiaries.

limitations  applicable 

Additionally,  Massachusetts  has  its  own  bank 
holding company statute, under which we, among other 
things, may be required to obtain prior approval by the 
Massachusetts  Board  of  Bank  Incorporation  for  an 
acquisition  of  more  than  5%  of  any  additional  bank's 
voting shares, or for other forms of bank acquisitions.

Anti-Money Laundering and Financial 
Transparency

We and certain of our subsidiaries are subject to 
the Bank Secrecy Act of 1970, as amended by the USA 
PATRIOT Act of 2001, and related regulations, which 
contain AML and financial transparency provisions and 
which  require  implementation  of  an AML  compliance 
program,  including  processes  for  verifying  client 
identification  and  monitoring  client  transactions  and 
detecting and reporting suspicious activities. AML laws 
outside the U.S. contain similar requirements. We have 
implemented policies, procedures and internal controls 
that  are  designed 
to  promote  compliance  with 
applicable AML  laws  and  regulations. AML  laws  and 
regulations applicable to our operations may be more 
stringent  than  similar  requirements  applicable  to  our 
non-regulated  competitors  or  financial  institutions 
principally operating in other jurisdictions. Compliance 
with  applicable  AML  and  related  requirements  is  a 
common area of review for financial regulators, and any 
failure by us to comply with these requirements could 
result in fines, penalties, lawsuits, regulatory sanctions, 
difficulties 
in  obtaining  governmental  approvals, 
restrictions  on  our  business  activities  or  harm  to  our 
reputation.

In 2015, we entered into a written agreement with 
the Federal Reserve and the Massachusetts Division 
of  Banks  relating  to  deficiencies  identified  in  our 
compliance programs with the requirements of the Bank 
Secrecy  Act,  AML  regulations  and  U.S.  economic 
sanctions regulations promulgated by Office of Foreign 
Assets Control (OFAC). As part of this agreement, we 
have been required to, among other things, implement 
improvements to our compliance programs. If we fail to 
comply with the terms of the written agreement, we may 
become subject to fines and other regulatory sanctions, 
which may have a material adverse effect on us.

Deposit Insurance

The Dodd-Frank Act made permanent the general 
$250,000 deposit insurance limit for insured deposits. 
The FDIC’s Deposit Insurance Fund (DIF) is funded by 
assessments on FDIC-insured depository institutions. 
The FDIC assesses DIF premiums based on an insured 
depository  institution's  average  consolidated  total 
assets, less the average tangible equity of the insured 
depository institution during the assessment period. For 
larger 
institutions,  such  as  State  Street  Bank, 
assessments  are  determined  based  on  regulatory 
ratings  and  forward-looking  financial  measures  to 
calculate  the  assessment  rate,  which  is  subject  to 
adjustments by the FDIC, and the assessment base.

The FDIC is required to determine whether and to 
what extent adjustments to the assessment base are 
appropriate  for  “custody  banks"  that  satisfy  specified 
institutional eligibility criteria. The FDIC has concluded 
that  certain  liquid  assets  could  be  excluded  from  the 
deposit insurance assessment base of custody banks. 

 State Street Corporation | 16

This  has  the  effect  of  reducing  the  amount  of  DIF 
insurance  premiums  due  from  custody  banks.  State 
Street Bank qualifies as a custody bank for this purpose. 
The  custody  bank  assessment  adjustment  may  not 
exceed total transaction account deposits identified by 
the institution as being directly linked to a fiduciary or 
custody and safekeeping asset. 

Prompt Corrective Action

The FDIC Improvement Act of 1991 requires the 
appropriate federal banking regulator to take “prompt 
corrective action” with respect to a depository institution 
if that institution does not meet certain capital adequacy 
standards,  including  minimum  capital  ratios.  While 
these regulations apply only to banks, such as State 
Street Bank, the Federal Reserve is authorized to take 
appropriate  action  against  a  parent  bank  holding 
company, such as our Parent Company, based on the 
under-capitalized status of any banking subsidiary. In 
certain instances, we would be required to guarantee 
the performance of a capital restoration plan if one of 
our banking subsidiaries were undercapitalized.

Support of Subsidiary Banks

Under  Federal  Reserve  regulations,  a  bank 
holding  company  such  as  our  Parent  Company  is 
required to act as a source of financial and managerial 
strength to its banking subsidiaries. This requirement 
was added to the Federal Deposit Insurance Act by the 
Dodd-Frank Act. This means that we have a statutory 
obligation to commit resources to State Street Bank and 
any other banking subsidiary in circumstances in which 
we  otherwise  might  not  do  so  absent  such  a 
requirement. 
the  event  of  bankruptcy,  any 
commitment by us to a federal bank regulatory agency 
to maintain the capital of a banking subsidiary will be 
assumed by the bankruptcy trustee and will be entitled 
to a priority payment.

In 

Insolvency  of  an 
Depository Institution

Insured  U.S.  Subsidiary 

If the FDIC is appointed the conservator or receiver 
of  an  FDIC-insured  U.S.  subsidiary  depository 
institution,  such  as  State  Street  Bank,  upon  its 
insolvency  or  certain  other  events,  the  FDIC  has  the 
ability  to  transfer  any  of  the  depository  institution’s 
assets  and  liabilities  to  a  new  obligor  without  the 
approval  of  the  depository  institution’s  creditors, 
enforce  the  terms  of  the  depository  institution’s 
contracts  pursuant  to  their  terms  or  repudiate  or 
disaffirm  contracts  or  leases  to  which  the  depository 
institution is a party. Additionally, the claims of holders 
of deposit liabilities and certain claims for administrative 
expenses  against  an  insured  depository  institution 
would be afforded priority over other general unsecured 
claims against such an institution, including claims of 
debt  holders  of  the  institution  and,  under  current 
interpretation,  depositors  in  non-U.S.  branches  and 
offices, in the liquidation or other resolution of such an 
institution  by  any  receiver. As  a  result,  such  persons 

would be treated differently from and could receive, if 
anything, substantially less than the depositors in U.S. 
offices of the depository institution.

Cyber Risk Management

In October 2016, the Federal Reserve, FDIC and 
OCC issued an advance notice of proposed rulemaking 
regarding enhanced cyber risk management standards, 
which  would  apply  to  a  wide  range  of  large  financial 
institutions  and  their  third-party  service  providers, 
including  us  and  our  banking  subsidiaries.  The 
proposed  standards  would  expand  existing  cyber-
security regulations and guidance to focus on cyber risk 
governance and management; management of internal 
and  external  dependencies;  and  incident  response, 
cyber resilience and situational awareness. In addition, 
the proposal contemplates more stringent standards for 
institutions with systems that are critical to the financial 
sector.  Although  the  FDIC  and  OCC  in  2019  each 
withdrew the advance notice of proposed rulemaking, 
the  Federal  Reserve  has  not  withdrawn  the  advance 
notice and may still propose such a rule.

Further  discussion  of  cyber-security 
risk 
management  is  provided  in  "Information  Technology 
Risk  Management"  included  in  our  Management's 
Discussion and Analysis in this Form 10-K.

ECONOMIC  CONDITIONS  AND  GOVERNMENT 
POLICIES

Economic policies of the U.S. government and its 
agencies 
influence  our  operating  environment. 
Monetary  policy  conducted  by  the  Federal  Reserve 
directly  affects  the  level  of  interest  rates,  which  may 
affect  overall  credit  conditions  of 
the  economy. 
Monetary  policy  is  applied  by  the  Federal  Reserve 
through  open  market  operations  in  U.S.  government 
for 
securities,  changes 
depository institutions, and changes in the discount rate 
and availability of borrowing from the Federal Reserve. 
Government  regulation  of  banks  and  bank  holding 
companies  is  intended  primarily  for  the  protection  of 
depositors of the banks, rather than for the shareholders 
of the institutions and therefore may, in some cases, be 
adverse to the interests of those shareholders. We are 
similarly affected by the economic policies of non-U.S. 
government agencies, such as the ECB.

in  reserve  requirements 

STATISTICAL  DISCLOSURE  BY  BANK  HOLDING 
COMPANIES

The following information included under Items 6, 
7 and 8 in this Form 10-K, is incorporated by reference 
herein:

“Selected Financial Data” table (Item 6) - presents 
return on average common equity, return on average 
assets, common dividend payout and equity-to-assets 
ratios.

“Distribution  of  Average  Assets,  Liabilities  and 
Shareholders’  Equity;  Interest  Rates  and  Interest 
Differential”  table  (Item  8)  -  presents  consolidated 

 State Street Corporation | 17

average balance sheet amounts, related fully taxable-
equivalent  interest  earned  and  paid,  related  average 
yields  and  rates  paid  and  changes  in  fully  taxable-
equivalent  interest  income  and  interest  expense  for 
each  major  category  of  interest-earning  assets  and 
interest-bearing liabilities.

“Investment  Securities”  section  included  in  our 
Management's  Discussion  and Analysis  (Item  7)  and 
Note  3,  “Investment  Securities,”  to  the  consolidated 
financial  statements  (Item  8)  -  disclose  information 
regarding book values, market values, maturities and 
weighted-average yields of securities (by category).

“Loans,” 

“Loans  and  Leases”  section  included  in  our 
Management’s  Discussion  and Analysis  (Item  7)  and 
financial 
Note  4, 
statements  (Item  8)  -  disclose  our  policy  for  placing 
loans and leases on non-accrual status and distribution 
of  loans,  loan  maturities  and  sensitivities  of  loans  to 
changes in interest rates.

the  consolidated 

to 

“Loans  and  Leases”  and 

“Cross-Border 
Outstandings”  sections  of  Management’s  Discussion 
and Analysis (Item 7) - disclose information regarding 
loan 
our  cross-border  outstandings  and  other 
concentrations.

to 

“Loans,” 

the  consolidated 

“Credit  Risk  Management”  section  included  in 
Management’s  Discussion  and Analysis  (Item  7)  and 
financial 
Note  4, 
statements  (Item  8)  -  present  the  allocation  of  the 
allowance for loan losses, and a description of factors 
which 
in 
determining amounts of additions or reductions to the 
allowance,  if  any,  charged  or  credited  to  results  of 
operations.

influenced  management’s 

judgment 

“Distribution  of  Average  Assets,  Liabilities  and 
Shareholders’  Equity;  Interest  Rates  and  Interest 
Differential” 
-  discloses  deposit 
information.

(Item  8) 

table 

Note  8, 

the 
consolidated financial statements (Item 8) - discloses 
information regarding our short-term borrowings.

“Short-Term  Borrowings,” 

to 

ITEM 1A. RISK FACTORS 

Forward-Looking Statements

This  Form  10-K,  as  well  as  other  reports  and 
proxy materials submitted by us under the Securities 
Exchange Act of 1934, registration statements filed by 
us under the Securities Act of 1933, our annual report 
to shareholders and other public statements we may 
make, may contain statements (including statements 
in  our  Management's  Discussion  and  Analysis 
included  in  such  reports,  as  applicable)  that  are 
considered  “forward-looking  statements”  within  the 
meaning of U.S. securities laws, including statements 
about  our  goals  and  expectations  regarding  our 
business,  financial  and  capital  condition,  results  of 
and 
operations, 
savings 
investment  portfolio 
transformation 

strategies, 

initiatives, 

cost 

performance, dividend and stock purchase programs, 
outcomes  of  legal  proceedings,  market  growth, 
acquisitions,  joint  ventures  and  divestitures,  client 
growth  and  new 
technologies,  services  and 
opportunities,  as  well  as  industry,  governmental, 
regulatory,  economic  and  market  trends,  initiatives 
and  developments,  the  business  environment  and 
other  matters  that  do  not  relate  strictly  to  historical 
facts.

Terminology  such  as  “plan,”  “expect,”  “intend,” 
“objective,”  “forecast,”  “outlook,”  “believe,”  “priority,” 
“anticipate,”  “estimate,”  “seek,”  “may,”  “will,”  “trend,” 
“target,” “strategy” and “goal,” or similar statements or 
variations  of  such  terms,  are  intended  to  identify 
forward-looking statements, although not all forward-
looking statements contain such terms.

expectations 

on  management's 

Forward-looking statements are subject to various 
risks  and  uncertainties,  which  change  over  time,  are 
based 
and 
assumptions at the time the statements are made and 
are  not  guarantees  of  future  results.  Management's 
expectations  and  assumptions,  and  the  continued 
validity of the forward-looking statements, are subject 
to change due to a broad range of factors affecting the 
U.S.  and  global  economies,  regulatory  environment 
and  the  equity,  debt,  currency  and  other  financial 
markets, as well as factors specific to State Street and 
its  subsidiaries,  including  State  Street  Bank.  Factors 
that  could  cause  changes  in  the  expectations  or 
assumptions on which forward-looking statements are 
based  cannot  be  foreseen  with  certainty  and  include 
the factors described below under the headings "Risk 
Factors Summary" and "Risk Factors" and elsewhere 
in  this  Form  10-K,  including  under  "Management's 
Discussion and Analysis." 

in  our 

is  expressed 

Actual outcomes and results may differ materially 
from  what 
forward-looking 
statements and from our historical financial results due 
to the factors discussed in this section and elsewhere 
in this Form 10-K or disclosed in our other SEC filings. 
Forward-looking statements in this Form 10-K should 
not  be  relied  on  as  representing  our  expectations  or 
assumptions as of any time subsequent to the time this 
Form  10-K  is  filed  with  the  SEC.  We  undertake  no 
obligation to revise our forward-looking statements after 
the time they are made. The factors discussed herein 
are not intended to be a complete statement of all risks 
and uncertainties that may affect our businesses. We 
cannot anticipate all developments that may adversely 
affect our business or operations or our consolidated 
results of operations, financial condition or cash flows. 
Forward-looking statements should not be viewed 
as predictions and should not be the primary basis on 
which investors evaluate State Street. Any investor in 
State Street should consider all risks and uncertainties 
disclosed in our SEC filings, including our filings under 
the Securities Exchange Act of 1934, in particular our 
annual reports on Form 10-K, our quarterly reports on 

 State Street Corporation | 18

Form  10-Q  and  our  current  reports  on  Form  8-K,  or 
registration statements filed under the Securities Act of 
1933, all of which are accessible on the SEC's website 
at www.sec.gov or on the “Investor Relations” section 
of our corporate website at www.statestreet.com. 

Risk Factors Summary

together  with 

The below summary risks provide an overview of 
many of the risks we are exposed to in the normal course 
of  our  business  activities.    As  a  result,  the  below 
summary risks do not contain all of the information that 
may  be  important  to  you,  and  you  should  read  the 
summary  risks 
the  more  detailed 
discussion of risks set forth following this section under 
the heading "Risk Factors," as well as elsewhere in this 
"Management's 
Form  10-K  under 
Discussion  and  Analysis."    Additional  risks,  beyond 
those summarized below or discussed in "Risk Factors" 
and  "Management's  Discussion  and  Analysis",  may 
apply  to  our  activities  or  operations  as  currently 
conducted or as we may conduct them in the future or 
in the markets in which we operate or may in the future 
operate.  Consistent with the foregoing, we are exposed 
to a variety of risks, including risks associated with:
• 

the  heading 

the  financial  strength  of  the  counterparties  with 
which we or our clients do business and to which 
we have investment, credit or financial exposures 
or to which our clients have such exposures as a 
result of our acting as agent, including as an asset 
manager or securities lending agent; 
increases in the volatility of, or declines in the level 
of, our NII; changes in the composition or valuation 
of  the  assets  recorded  in  our  consolidated 
statement of condition (and our ability to measure 
the  fair  value  of  investment  securities);  and 
changes  in  the  manner  in  which  we  fund  those 
assets; 
the  volatility  of  servicing  fee,  management  fee, 
trading fee and securities finance revenues due 
to, among other factors, the value of equity and 
fixed-income  markets,  market  interest  and  FX 
rates,  the  volume  of  client  transaction  activity, 
competitive pressures in the investment servicing 
and asset management industries, and the timing 
of  revenue  recognition  with  respect  to  software 
and processing fees revenues; 
the liquidity of the U.S. and international securities 
markets, particularly the markets for fixed-income 
securities  and  inter-bank  credits;  the  liquidity  of 
the assets on our balance sheet and changes or 
volatility 
funding, 
particularly  the  deposits  of  our  clients;  and 
demands upon our liquidity, including the liquidity 
demands and requirements of our clients; 
the level, volatility and uncertainty of interest rates; 
the expected discontinuation of Interbank Offered 
Rates  including  London  Interbank  Offered  Rate 
(LIBOR); the valuation of the U.S. dollar relative 
to other currencies in which we record revenue or 

the  sources  of  such 

in 

• 

• 

• 

• 

• 

• 

• 

in  our 

the  securities 

accrue expenses; the performance and volatility 
of securities, credit, currency and other markets in 
the  U.S.  and  internationally;  and  the  impact  of 
monetary  and  fiscal  policy  in  the  U.S.  and 
internationally on prevailing rates of interest and 
currency exchange rates in the markets in which 
we provide services to our clients; 
the  credit  quality,  credit-agency  ratings  and  fair 
values  of 
investment 
securities portfolio, a deterioration or downgrade 
of which could lead to OTTI of such securities and 
the  recognition  of  an  impairment  loss  in  our 
consolidated statement of income; 
our ability to attract and retain deposits and other 
low-cost, short-term funding; our ability to manage 
the  level  and  pricing  of  such  deposits  and  the 
relative portion of our deposits that are determined 
to be operational under regulatory guidelines; our 
ability to deploy deposits in a profitable manner 
consistent  with  our  liquidity  needs,  regulatory 
requirements  and  risk  profile;  and  the  risks 
associated  with  the  potential  liquidity  mismatch 
between  short-term  deposit  funding  and  longer 
term investments;
the  manner  and  timing  with  which  the  Federal 
Reserve and other U.S. and non-U.S. regulators 
implement or reevaluate the regulatory framework 
applicable to our operations (as well as changes 
to  that  framework),  including  implementation  or 
modification  of  the  Dodd-Frank Act  and  related 
stress 
planning 
requirements and implementation of international 
standards applicable to financial institutions, such 
as those proposed by the Basel Committee and 
European  legislation  (such  as  Undertakings  for 
Collective Investments in Transferable Securities 
(UCITS)  V,  the  Money  Market  Fund  Regulation 
and the Markets in Financial Instruments Directive 
(MiFID 
Instruments 
Regulation (MiFIR)); among other consequences, 
these  regulatory  changes  impact  the  levels  of 
regulatory capital, long-term debt and liquidity we 
must  maintain,  acceptable 
levels  of  credit 
exposure  to  third  parties,  margin  requirements 
applicable to derivatives, restrictions on banking 
and financial activities and the manner in which 
we structure and implement our global operations 
and  servicing  relationships.  In  addition,  our 
regulatory  posture  and  related  expenses  have 
been  and  will  continue 
to  be  affected  by 
heightened standards and changes in regulatory 
expectations  for  global  systemically  important 
financial  institutions  applicable  to,  among  other 
things,  risk  management,  liquidity  and  capital 
planning,  cyber-security,  resiliency,  resolution 
planning  and  compliance  programs,  as  well  as 
changes 
enforcement 
governmental 
approaches to perceived failures to comply with 
regulatory or legal obligations;

in  Financial 

II)/Markets 

resolution 

testing 

and 

in 

 State Street Corporation | 19

• 

• 

• 

• 

• 

• 

investments 

acquisitions, 

adverse changes in the regulatory ratios that we 
are, or will be, required to meet, whether arising 
under  the  Dodd-Frank Act  or  implementation  of 
international  standards  applicable  to  financial 
institutions, such as those proposed by the Basel 
Committee,  or  due  to  changes  in  regulatory 
positions, practices or regulations in jurisdictions 
in which we engage in banking activities, including 
changes  in  internal  or  external  data,  formulae, 
models, assumptions or other advanced systems 
used  in  the  calculation  of  our  capital  or  liquidity 
ratios that cause changes in those ratios as they 
are measured from period to period; 
requirements to obtain the prior approval or non-
objection of the Federal Reserve or other U.S. and 
non-U.S.  regulators  for  the  use,  allocation  or 
distribution of our capital or other specific capital 
actions or corporate activities, including, without 
limitation, 
in 
subsidiaries,  dividends  and  stock  repurchases, 
without  which  our  growth  plans,  distributions  to 
shareholders,  share  repurchase  programs  or 
other  capital  or  corporate  initiatives  may  be 
restricted; 
changes in law or regulation, or the enforcement 
of law or regulation, that may adversely affect our 
business activities or those of our clients or our 
counterparties, and the products or services that 
we sell, including, without limitation, additional or 
increased taxes or assessments thereon, capital 
adequacy  requirements,  margin  requirements 
and changes that expose us to risks related to our 
operating model and the adequacy and resiliency 
of our controls or compliance programs; 
a cyber-security incident, or a failure to protect our 
systems  and  our,  our  clients'  and  others' 
information against cyber-attacks, could result in 
the theft, loss, unauthorized access to, disclosure, 
use or alteration of information, system failures, 
or loss of access to information; any such incident 
or  failure  could  adversely  impact  our  ability  to 
conduct our businesses, damage our reputation 
and cause losses, potentially materially; 
our  ability  to  expand  our  use  of  technology  to 
enhance the efficiency, accuracy and reliability of 
our  operations  and  our  dependencies  on 
information 
and 
consolidate  systems,  particularly  those  relying 
to  adequately 
upon  older 
incorporate 
and 
resiliency 
business 
into  our  operations, 
information technology infrastructure and systems 
management; to implement robust management 
processes into our technology development and 
maintenance  programs;  and  to  control  risks 
related to use of technology, including cyber-crime 
and inadvertent data disclosures;  
our ability to identify and address threats to our 

technology,  and 
cyber-security, 

technology; 

continuity 

replace 

to 

those  of  our 

information technology infrastructure and systems 
(including 
third-party  service 
providers); the effectiveness of our and our third 
party  service  providers'  efforts  to  manage  the 
resiliency of the systems on which we rely; controls 
regarding the access to, and integrity of, our and 
our  clients'  data;  and  complexities  and  costs  of 
protecting the security of such systems and data; 
our  ability  to  control  operational  and  resiliency 
risks, data security breach risks and outsourcing 
risks; our ability to protect our intellectual property 
rights; the possibility of errors in the quantitative 
models we use to manage our business; and the 
possibility that our controls will prove insufficient, 
fail or be circumvented; 
economic  or  financial  market  disruptions  in  the 
U.S. or internationally, including those which may 
result  from  recessions  or  political  instability;  for 
example, the U.K.'s exit from the European Union 
or actual or potential changes in trade policy, such 
as  tariffs  or  bilateral  and  multilateral  trade 
agreements; 
our  ability  to  create  cost  efficiencies  through 
changes  in  our  operational  processes  and  to 
further digitize our processes and interfaces with 
our clients, any failure of which, in whole or in part, 
may among other things, reduce our competitive 
position,  diminish  the  cost-effectiveness  of  our 
systems and processes or provide an insufficient 
return on our associated investment; 
our  ability  to  promote  a  strong  culture  of  risk 
management,  operating  controls,  compliance 
oversight,  ethical  behavior  and  governance  that 
meets our expectations and those of our clients 
and our regulators, and the financial, regulatory, 
reputational and other consequences of our failure 
to meet such expectations; 
the  impact  on  our  compliance  and  controls 
enhancement  programs  associated  with  the 
appointment  of  a  monitor  under  the  deferred 
the  DOJ  and 
prosecution  agreement  with 
compliance  consultant  appointed  under  a 
settlement  with  the  SEC,  including  the  potential 
for  such  monitor  and  compliance  consultant  to 
require  changes  to  our  programs  or  to  identify 
other issues that require substantial expenditures, 
changes in our operations, payments to clients or 
reporting to U.S. authorities; 
the results of our review of our billing practices, 
including additional findings or amounts we may 
be  required  to  reimburse  clients,  as  well  as 
potential consequences of such review, including 
to  our  client  relationships  or  our 
damage 
reputation, adverse actions or penalties imposed 
by governmental authorities and costs associated 
with remediation of identified deficiencies; 
the  results  of,  and  costs  associated  with, 
inquiries  and 
governmental  or 

regulatory 

 State Street Corporation | 20

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

its 

for 

from  our 

losses  arising 

litigation  and  similar  claims, 

investigations, 
disputes, or civil or criminal proceedings; 
changes  or  potential  changes  in  the  amount  of 
compensation  we  receive  from  clients  for  our 
services, and the mix of services provided by us 
that clients choose; 
the large institutional clients on which we focus are 
often able to exert considerable market influence 
and have diverse investment activities, and this, 
combined with strong competitive market forces, 
subjects us to significant pressure to reduce the 
fees we charge, to potentially significant changes 
in  our  AUC/A  or  our  AUM  in  the  event  of  the 
acquisition or loss of a client, in whole or in part, 
and  to  potentially  significant  changes  in  our 
revenue  in  the  event  a  client  re-balances  or 
changes 
investment  approach,  re-directs 
assets  to  lower-  or  higher-fee  asset  classes  or 
changes  the  mix  of  products  or  services  that  it 
receives from us; 
the  potential 
investments in sponsored investment funds; 
the possibility that our clients will incur substantial 
losses  in  investment  pools  for  which  we  act  as 
agent;  the  possibility  of  significant  reductions  in 
the liquidity or valuation of assets underlying those 
pools and the potential that clients will seek to hold 
us liable for such losses; and the possibility that 
our clients or regulators will assert claims that our 
fees,  with  respect  to  such  investment  products, 
are not appropriate; 
our ability to anticipate and manage the level and 
timing of redemptions and withdrawals from our 
collateral  pools  and  other  collective  investment 
products; 
the  credit  agency  ratings  of  our  debt  and 
depositary  obligations  and  investor  and  client 
perceptions of our financial strength; 
adverse  publicity,  whether  specific  to  us  or 
regarding other industry participants or industry-
wide factors, or other reputational harm; 
changes or potential changes to the competitive 
environment,  due 
things, 
regulatory and technological changes, the effects 
of industry consolidation and perceptions of us, as 
a suitable service provider or counterparty; 
our ability to complete acquisitions, joint ventures 
and divestitures, including, without limitation, our 
ability to obtain regulatory approvals, the ability to 
arrange  financing  as  required  and  the  ability  to 
satisfy closing conditions; 
the risks that our acquired businesses, including, 
without limitation, our acquisition of CRD, and joint 
ventures will not achieve their anticipated financial, 
operational and product innovation benefits or will 
not  be 
the 
integrated  successfully,  or 
integration will take longer than anticipated; that 
expected  synergies  will  not  be  achieved  or 

to,  among  other 

that 

requirements; 

unexpected negative synergies or liabilities will be 
experienced;  that  client  and  deposit  retention 
goals  will  not  be  met;  that  other  regulatory  or 
operational  challenges  will  be  experienced;  and 
that disruptions from the transaction will harm our 
relationships  with  our  clients,  our  employees  or 
regulators; 
our ability to integrate CRD's front office software 
solutions  with  our  middle  and  back  office 
capabilities to develop our front-to-middle-to-back 
office  State  Street  Alpha  that  is  competitive, 
generates revenues in line with our expectations 
and  meets  our  clients' 
the 
dependency  of  State  Street  Alpha  on 
enhancements to our data management and the 
risks  to  our  servicing  model  associated  with 
increased exposure to client data; 
our  ability  to  recognize  evolving  needs  of  our 
clients and to develop products that are responsive 
the 
to  such 
performance of and demand for the products and 
services  we  offer;  and  the  potential  for  new 
products and services to impose additional costs 
on us and expose us to increased operational risk;
our  ability  to  grow  revenue,  manage  expenses, 
attract and retain highly skilled people and raise 
the  capital  necessary  to  achieve  our  business 
goals  and  comply  with  regulatory  requirements 
and expectations; 
changes  in  accounting  standards  and  practices; 
and 
the impact of the U.S. tax legislation enacted in 
2017,  and  changes  in  tax  legislation  and  in  the 
interpretation of existing tax laws by U.S. and non-
U.S. tax authorities that affect the amount of taxes 
due. 

trends  and  profitable 

to  us; 

• 

• 

• 

• 

• 

Risk Factors

In the normal course of our business activities, we 
are  exposed  to  a  variety  of  risks.  The  following  is  a 
discussion  of  risk  factors  applicable  to  us. Additional 
information about our risk management framework is 
included under “Risk Management” in Management’s 
Discussion and Analysis in this Form 10-K. Additional 
risks  beyond  those  described  in  our  Management's 
Discussion and Analysis or in the following discussion 
may apply to our activities or operations as currently 
conducted, or as we may conduct them in the future, or 
in the markets in which we operate or may in the future 
operate.

Credit  and  Counterparty,  Liquidity  and  Market 
Risks

We assume significant credit risk to counterparties, 
many  of  which  are  major  financial  institutions. 
These 
other 
counterparties may also have substantial financial 
dependencies with other financial institutions and 
sovereign  entities.  These  credit  exposures  and 

institutions 

financial 

and 

 State Street Corporation | 21

concentrations could expose us to financial loss.

The  financial  markets  are  characterized  by 
extensive interdependencies among numerous parties, 
including  banks,  central  banks,  broker/dealers, 
insurance  companies  and  other  financial  institutions. 
These  financial  institutions  also  include  collective 
investment  funds,  such  as  mutual  funds,  UCITS  and 
hedge funds that share these interdependencies. Many 
financial  institutions,  including  collective  investment 
funds, also hold, or are exposed to, loans, sovereign 
debt, fixed-income securities, derivatives, counterparty 
and  other  forms  of  credit  risk  in  amounts  that  are 
material to their financial condition. As a result of our 
own business practices and these interdependencies, 
we  and  many  of  our  clients  have  concentrated 
counterparty exposure to other financial institutions and 
collective  investment  funds,  particularly  large  and 
complex institutions, sovereign issuers, mutual funds, 
UCITS and hedge funds. Although we have procedures 
individual  and  aggregate 
for  monitoring  both 
counterparty risk, significant individual and aggregate 
counterparty exposure is inherent in our business, as 
our focus is on servicing large institutional investors.

In the normal course of our business, we assume 
concentrated  credit  risk  at  the  individual  obligor, 
counterparty or group level. Such concentrations may 
be  material  and  can  often  exceed  10%  of  our 
consolidated  total  shareholders'  equity.  Our  material 
counterparty  exposures  change  daily,  and 
the 
counterparties  or  groups  of  related  counterparties  to 
which  our  risk  exposure  exceeds  10%  of  our 
consolidated total shareholders' equity are also variable 
during  any  reported  period;  however,  our  largest 
exposures tend to be to other financial institutions.

Concentration of counterparty exposure presents 
significant  risks  to  us  and  to  our  clients  because  the 
failure or perceived weakness of our counterparties (or 
in  some  cases  of  our  clients'  counterparties)  has  the 
potential to expose us to risk of financial loss. Changes 
in  market  perception  of  the  financial  strength  of 
particular financial institutions or sovereign issuers can 
occur  rapidly,  are  often  based  on  a  variety  of  factors 
and are difficult to predict.

This was observed during the financial crisis that 
began in 2007-2008, when economic, market, political 
and other factors contributed to the perception of many 
financial institutions and sovereign issuers as being less 
credit  worthy.  This  led  to  credit  downgrades  of 
numerous large U.S. and non-U.S. financial institutions 
and  several  sovereign 
issuers  (which  exposure 
stressed  the  perceived  creditworthiness  of  financial 
institutions, many of which invest in, accept collateral 
in the form of, or value other transactions based on the 
debt  or  other  securities  issued  by  sovereigns)  and 
substantially reduced value and liquidity in the market 
for their credit instruments.  These or other factors could 
again  contribute  to  similar  consequences  or  other 
market risks associated with reduced levels of liquidity. 

As  a  result,  we  may  be  exposed  to  increased 
counterparty  risks,  either  resulting  from  our  role  as 
principal or because of commitments we make in our 
capacity as agent for some of our clients.

Additional areas where we experience exposure 

to credit risk include:

• 

•  Short-term credit. The degree of client demand 
for short-term credit tends to increase during 
periods  of  market  turbulence,  which  may 
expose us to further counterparty-related risks. 
For example, investors in collective investment 
vehicles  for  which  we  act  as  custodian  may 
experience significant redemption activity due 
to  adverse  market  or  economic  news.  Our 
relationship with our clients and the nature of 
the  settlement  process  for  some  types  of 
payments may result in the extension of short-
term  credit  in  such  circumstances.  We  also 
provide  committed  lines  of  credit  to  support 
such  activity.  For  some  types  of  clients,  we 
provide credit to allow them to leverage their 
portfolios,  which  may  expose  us  to  potential 
loss if the client experiences investment losses 
or other credit difficulties.
Industry  and  country  risks.  In  addition  to  our 
exposure to financial institutions, we are from 
time to time exposed to concentrated credit risk 
level.  This 
at  an 
concentration  risk  also  applies  to  groups  of 
unrelated counterparties that may have similar 
investment  strategies  involving  one  or  more 
regions,  or  other 
particular 
characteristics. 
unrelated 
counterparties  may  concurrently  experience 
adverse effects to their performance, liquidity 
or  reputation  due  to  events  or  other  factors 
affecting  such  investment  strategies. Though 
potentially not material individually (relative to 
any  one  such  counterparty),  our  credit 
exposures  to  such  a  group  of  counterparties 
could expose us to a single market or political 
event or a correlated set of events that, in the 
aggregate,  could  have  a  material  adverse 
impact on our business.

industry  or  country 

industries, 

These 

•  Subcustodian  risks.  Our  use  of  unaffiliated 
subcustodians  exposes  us  to  credit  risk,  in 
addition to other risks, such as operational risk, 
dependencies on credit extensions and risks of 
the legal systems of the jurisdictions in which 
the subcustodians operate, each of which may 
be material. Our operating model exposes us 
to risk of unaffiliated sub-custodians to a degree 
greater than some of our competitors who have 
banking operations in more jurisdictions than 
in  all 
us.  Our  sub-custodians  operate 
jurisdictions 
invest, 
in  which  our  clients 
including emerging and other underdeveloped 
markets  that  entail  heightened  risks.  These 
 State Street Corporation | 22

risks are amplified due to changing regulatory 
requirements  with  respect  to  our  financial 
exposures  in  the  event  those  subcustodians 
are unable to return a client’s assets, including, 
in some regulatory regimes, such as the E.U.'s 
UCITS  V  directive,  requirements  that  we  be 
responsible for resulting losses suffered by our 
clients.  We  may  agree  to  similar  or  more 
stringent  standards  with  clients  that  are  not 
subject to such regulations.

•  Settlement risks. We are exposed to settlement 
risks, particularly in our payments and foreign 
exchange activities. Those activities may lead 
to extension of credit and consequent losses in 
the  event  of  a  counterparty  breach  or  an 
operational  error,  including  the  failure  to 
provide  credit.  Due  to  our  membership  in 
several 
industry  clearing  or  settlement 
exchanges, we may be required to guarantee 
obligations  and  liabilities,  or  provide  financial 
support, in the event that other members do not 
honor their obligations or default. Moreover, not 
all of our counterparty exposure is secured, and 
even  when  our  exposure  is  secured,  the 
realizable  value  of  the  collateral  may  have 
declined  by  the  time  we  exercise  our  rights 
against  that  collateral.  This  risk  may  be 
particularly acute if we are required to sell the 
collateral into an illiquid or temporarily-impaired 
market or with respect to clients protected by 
sovereign immunity. We are exposed to risk of 
short-term credit or overdraft of our clients in 
facilitate 
connection  with 
settlement  of 
foreign 
exchange 
particularly  when 
contractual  settlement  has  been  agreed  with 
our  clients.  The  occurrence  of  overdrafts  at 
peak  volatility  could  create  significant  credit 
exposure  to  our  clients  depending  upon  the 
value of such clients' collateral at the time.

trades  and  related 

the  process 

activities, 

to 

lending  program,  we 

•  Securities lending and repurchase agreement 
indemnification. On behalf of clients enrolled in 
lend 
our  securities 
securities  to  banks,  broker/dealers  and  other 
institutions.  In  the  event  of  a  failure  of  the 
borrower to return such securities, we typically 
agree to indemnify our clients for the amount 
by  which  the  fair  market  value  of  those 
securities  exceeds 
the 
disposition  of  the  collateral  posted  by  the 
borrower in connection with such transaction. 
We also lend and borrow securities as riskless 
principal,  and 
those 
transactions  receive  a  security  interest  in 
securities  held  by  the  borrowers  in  their 
securities  portfolios  and  advance  cash  or 
securities  as  collateral  to  securities  lenders. 

in  connection  with 

the  proceeds  of 

from 

these  securities  or 

Borrowers  are  generally  required  to  provide 
collateral  equal  to  a  contractually  agreed 
percentage  equal  to  or  in  excess  of  the  fair 
market value of the loaned securities. As the 
fair  market  value  of  the  loaned  securities  or 
collateral  changes,  additional  collateral  is 
provided  by  the  borrower  or  collateral  is 
returned  to  the  borrower.  In  addition,  our 
lending  clients  often 
agency  securities 
purchase  securities  or  other 
financial 
instruments 
financial  counterparties, 
including  broker/dealers,  under  repurchase 
arrangements,  frequently  as  a  method  of 
reinvesting  the  cash  collateral  they  receive 
from  lending  their  securities.  Under  these 
arrangements, the counterparty is obligated to 
repurchase 
financial 
instruments from the client at the same price 
(plus an agreed rate of return) at some point in 
the future. The value of the collateral is intended 
to  exceed 
the  counterparty's  payment 
obligation,  and  collateral  is  adjusted  daily  to 
account for shortfall under, or excess over, the 
agreed-upon collateralization level. As with the 
securities  lending  program,  we  agree  to 
indemnify our clients from any loss that would 
arise  on  a  default  by  the  counterparty  under 
the 
repurchase  arrangements 
these 
proceeds from the disposition of the securities 
or other financial assets held as collateral are 
less  than  the  amount  of  the  repayment 
obligation by the client's counterparty. In such 
instances  of  counterparty  default,  for  both 
securities lending and repurchase agreements, 
we, rather than our client, are exposed to the 
risks associated with collateral value.

if 

•  Stable  value  arrangements.  We  enter  into 
stable  value  wrap  derivative  contracts  with 
unaffiliated  stable  value  funds  that  allow  a 
stable  value  fund  to  provide  book  value 
coverage to its participants. During the financial 
crisis, the book value of obligations under many 
of these contracts exceeded the market value 
of the underlying portfolio holdings. Concerns 
regarding the portfolio of investments protected 
by such contracts, or regarding the investment 
manager  overseeing  such  an 
investment 
option, may result in redemption demands from 
stable  value  products  covered  by  benefit-
responsive  contracts  at  a  time  when  the 
portfolio's  market  value  is  less  than  its  book 
value, potentially exposing us to risk of loss.

•  Private  equity  subscription 

finance  credit 
facilities. We provide credit facilities to private 
equity funds. The  portfolio consists  of  capital 
call lines of credit, the repayment of which is 
dependent on the receipt of capital calls from 
the underlying limited partner investors in the 

 State Street Corporation | 23

funds managed by these firms. 

grade 

facilities 

borrowers 

•  U.S.  municipal  obligations  remarketing  credit 
in 
facilities.  We  provide  credit 
connection  with 
the  remarketing  of  U.S. 
municipal obligations, potentially exposing us 
to credit exposure to the municipalities issuing 
such bonds and contingent liquidity risk. 
•  Senior secured bank loans. In recent years, we 
have  increased  our  investment  in  senior 
secured  bank  loans,  both  in  the  U.S.  and  in 
Europe.  We  invest  in  these  loans  to  non-
investment 
through 
participation  in  loan  syndications  in  the  non-
investment  grade  lending  market.  We  rate 
these loans as "speculative" under our internal 
risk-rating  framework,  and  these  loans  have 
significant exposure to credit losses relative to 
higher-rated loans. We are therefore at a higher 
risk of default with respect to these investments 
relative to other of our investments activities. In 
addition, unlike other financial institutions that 
may have an active role in managing individual 
loan compliance, our investment in these loans 
is generally as a passive investor with limited 
control. As  this  portfolio  grows  and  becomes 
more seasoned, our allowance for loan losses 
related  to  these  loans  may  increase  through 
additional provisions for credit losses.

•  Commercial  Real  Estate.  We 

finance 
commercial and multi-family properties, which 
serve  as  collateral  for  our  loans.  Although 
collateralized, these loans may become under-
secured if the value of the collateral was over-
estimated  or  changes.  Loan  payments  are 
dependent  on  the  successful  operation  and 
the  underlying  collateral 
management  of 
property  to  generate  sufficient  cash  flow  to 
repay the loan in a timely fashion. A material 
decline  in  real  estate  markets  or  economic 
conditions  could  negatively  impact  value  or 
property performance, which could adversely 
impact timely loan repayment, which may result 
in increased provision for losses on loans, and 
actual  losses,  either  of  which  would  have  an 
adverse impact on our net income. We seek to 
minimize  these  risks  by  maintaining  lending 
policies  and  procedures  and  underwriting 
standards, however, there can be no assurance 
that  these  will  protect  us  from  credit-related 
losses or delinquencies. 

•  Unavailability of netting. We are generally not 
able  to  net  exposures  across  counterparties 
that are affiliated entities and may not be able 
in  all  circumstances  to  net  exposures  to  the 
same legal entity across multiple products. As 
a consequence, we may incur a loss in relation 
to  one  entity  or  product  even  though  our 
exposure  to  an  entity's  affiliates  or  across 

regulators,  changes 

product  types  is  over-collateralized.  In  some 
cases, for example in our securities finance and 
foreign exchange activities, we are able to enter 
into  netting  agreements  that  allow  us  to  net 
offsetting exposures and payment obligations 
against one another.  In the event we become 
unable, due to operational constraints, actions 
in  accounting 
by 
principles, 
law  or  regulation  (or  related 
interpretations) or other factors, to net some or 
all  of  our  offsetting  exposures  and  payment 
obligations under those agreements, we would 
be required to gross up our assets and liabilities 
on  our  statement  of  condition  and  our 
calculation  of  RWA,  accordingly.   This  would 
result in a potentially material increase in our 
regulatory ratios, including LCR, and present 
increased  credit,  liquidity,  asset-and-liability 
management  and  operational  risks,  some  of 
which could be material.

Under  evolving  regulatory  restrictions  on  credit 
exposure we may be required to limit our exposures to 
specific 
issuers  or  counterparties  or  groups  of 
counterparties,  including  financial  institutions  and 
sovereign  issuers,  to  levels  that  we  may  currently 
exceed. These credit exposure restrictions under such 
evolving  regulations  have  and  may  further  adversely 
affect certain of our businesses, may require that we 
expand  our  credit  exposure  to  a  broader  range  of 
issuers  and  counterparties,  including  issuers  and 
counterparties that represent increased credit risk and 
may require that we modify our operating models or the 
policies  and  practices  we  use 
to  manage  our 
consolidated  statement  of  condition.  The  effects  of 
these  considerations  may  increase  when  evaluated 
under  a  stressed  environment  in  stress  testing, 
including CCAR. In addition, we are an adherent to the 
International Swaps and Derivatives Association 2015 
Universal  Resolution  Stay  Protocol  and  as  such  are 
subject to restrictions against the exercise of rights and 
remedies  against  fellow  adherents,  including  other 
major  financial  institutions,  in  the  event  they  or  an 
affiliate  of  theirs  enters  into  resolution. Although  our 
overall business is subject to these factors, several of 
our activities are particularly sensitive to them including 
our currency trading business and our securities finance 
business. 

Given the limited number of strong counterparties 
in the current market, we are not able to mitigate all of 
our and our clients' counterparty credit risk.

Our  investment  securities  portfolio,  consolidated 
financial  condition  and  consolidated  results  of 
operations could be adversely affected by changes 
in  market  factors,  including  interest  rates,  credit 
spreads and credit performance.

Our  investment  securities  portfolio  represented 
approximately 39% of our total assets as of December 

 State Street Corporation | 24

31,  2019. The  gross  interest  income  associated  with 
our  investment  portfolio  represented  approximately 
15%  of  our  total  gross  revenue  for  the  year  ended 
December 31, 2019 and has represented as much as 
31% of our total gross revenue in the fiscal years since 
2007. As such, our consolidated financial condition and 
results of operations are materially exposed to the risks 
associated  with  our  investment  portfolio,  including 
changes  in  interest  rates,  credit  spreads,  credit 
performance (including risk of default), credit ratings, 
our access to liquidity, foreign exchange markets and 
mark- to-market valuations, and our ability to profitably 
manage changes in repayment rates of principal with 
respect  to  our  portfolio  securities. The  continued  low 
interest rate environment that has persisted since the 
financial  crisis  began  in  mid-2007  limits  our  ability  to 
achieve  a  NIM  consistent  with  our  prior  historical 
averages. Increases in interest rates in the U.S. have 
the  potential  to  improve  NII  and  NIM  over  time. 
However,  any  such  improvement  could  be  mitigated 
due to a continued disparity between interest rates in 
the  U.S.  and  international  markets,  especially  to  the 
extent  that  interest  rates  remain  low  or  negative  in 
Europe  and  Japan.  Higher  interest  rates  could  also 
reduce mark-to-market valuations further. In addition, 
recently introduced regulatory liquidity standards, such 
as the LCR, require that we maintain minimum levels 
of  HQLA  in  our  investment  portfolio,  which  generally 
generate  lower  rates  of  return  than  other  investment 
assets. This has resulted in increased levels of HQLA 
as  a  percentage  of  our  investment  portfolio  and  an 
associated negative impact on our NII and our NIM. As 
a result we may not be able to attain our prior historical 
levels  of  NII  and  NIM.  For  additional  information 
regarding  these  liquidity  requirements,  refer  to  the 
“Liquidity  Coverage  Ratio  and  Net  Stable  Funding 
Ratio”  section  of  “Supervision  and  Regulation”  in 
Business  in  this  Form  10-K.  We  may  enter  into 
derivative  transactions  to  hedge  or  manage  our 
exposure  to  interest  rate  risk,  as  well  as  other  risks, 
such as foreign exchange risk and credit risk. Derivative 
instruments that we hold for these or other purposes 
may not achieve their intended results and could result 
in  unexpected  losses  or  stresses  on  our  liquidity  or 
capital resources.

Our  investment  securities  portfolio  represents  a 
greater  proportion  of  our  consolidated  statement  of 
condition  and  our  loan  portfolio  represents  a  smaller 
proportion (approximately 11% of our total assets as of 
December  31,  2019),  in  comparison  to  many  other 
major  financial  institutions.  In  some  respects,  the 
accounting and regulatory treatment of our investment 
securities portfolio may be less favorable to us than a 
more  traditional  held-for-investment  lending  portfolio. 
For example, under the Basel III rule, after-tax changes 
in the fair value of AFS investment securities, such as 
those  which  represent  a  majority  of  our  investment 
portfolio, are included in tier 1 capital. Since loans held 

for investment are not subject to a fair value accounting 
framework, changes in the fair value of loans (other than 
incurred credit losses) are not similarly included in the 
determination of tier 1 capital under the Basel III rule. 
Due  to  this  differing  treatment,  we  may  experience 
increased variability in our tier 1 capital relative to other 
loan-and-lease 
major 
institutions  whose 
financial 
their 
portfolios  represent  a 
consolidated total assets than ours.

larger  proportion  of 

Additional  risks  associated  with  our  investment 

portfolio include:

•  Asset  class  concentration.  Our  investment 
portfolio  continues 
to  have  significant 
concentrations in several classes of securities, 
including agency residential MBS, commercial 
MBS  and  other  ABS,  and  securities  with 
concentrated  exposure  to  consumers. These 
classes  and  types  of  securities  experienced 
significant liquidity, valuation and credit quality 
deterioration  during  the  financial  crisis  that 
began  in  mid-2007.  We  also  hold  non-U.S. 
government securities, non-U.S. MBS and ABS 
with exposures to European countries, whose 
sovereign-debt  markets  have  experienced 
increased stress at times since 2011 and may 
continue to experience stress in the future. For 
further information, refer to the risk factor titled 
“Our  businesses  have  significant  European 
operations,  and  disruptions 
in  European 
economies could have an adverse effect on our 
consolidated results of operations or financial 
condition". Further, we hold a portfolio of U.S. 
state and municipal bonds, the value of which 
may be affected by the budget deficits that a 
number of states and municipalities currently 
face,  resulting  in  risks  associated  with  this 
portfolio.

repayment 

•  Effects  of  market  conditions. 

If  market 
conditions deteriorate, our investment portfolio 
could  experience  a  decline  in  market  value, 
whether  due  to  a  decline  in  liquidity  or  an 
increase  in  the  yield  required  by  investors  to 
hold  such  securities,  regardless  of  our  credit 
view  of  our  portfolio  holdings.  In  addition,  in 
general,  deterioration  in  credit  quality,  or 
in  management's  expectations 
changes 
or 
regarding 
in 
management's 
to  hold 
investment 
securities to maturity, in each case with respect 
to our portfolio holdings, could result in OTTI. 
Similarly, if a material portion of our investment 
portfolio  were 
credit 
deterioration,  our  capital  ratios  as  calculated 
pursuant to the Basel III rule could be adversely 
affected. This risk is greater with portfolios of 
investment  securities  that  contain  credit  risk 
than with holdings of U.S. Treasury securities.
•  Effects  of  interest  rates.  Our  investment 
 State Street Corporation | 25

experience 

timing 

intent 

to 

portfolio is further subject to changes in both 
U.S. and non-U.S. (primarily in Europe) interest 
rates,  and  could  be  negatively  affected  by 
changes  in  those  rates,  whether  or  not 
expected. This is particularly true in the case of 
a quicker-than-anticipated increase in interest 
rates, which would decrease market values in 
the near-term, or monetary policy that results 
in persistently low or negative rates of interest 
on certain investments. The latter has been the 
case,  for  example,  with  respect  to  ECB 
monetary  policy,  including  negative  interest 
rates  in  some  jurisdictions,  with  associated 
negative  effects  on  our  investment  portfolio 
reinvestment, NII and NIM. The effect on our 
NII  has  been  exacerbated  by  the  effects  in 
recent  fiscal  years    of  the  strong  U.S.  dollar 
relative  to  other  currencies,  particularly  the 
Euro. If European interest rates remain low or 
decrease  and  the  U.S.  dollar  strengthens 
relative to the Euro, the negative effects on our 
NII likely will continue or increase. The overall 
level of NII can also be impacted by the size of 
our  deposit  base,  as  further  increases  in 
interest  rates  could  lead  to  reduced  deposit 
levels  and  also  lower  overall  NII.  Further,  a 
reduction in deposit levels could increase the 
requirements  under  the  regulatory  liquidity 
standards  requiring  us  to  invest  a  greater 
proportion of our investment portfolio holdings 
in  HQLA  that  have  lower  yields  than  other 
investable  assets.  See  also,  “Our  business 
activities expose us to interest rate risk” in this 
section.

Our business activities expose us to interest rate 
risk.

interest-earning  assets  and 

In our business activities, we assume interest rate 
risk by investing short-term deposits received from our 
clients  in  our  investment  portfolio  of  longer-  and 
intermediate-term assets. Our NII and NIM are affected 
by  among  other  things,  the  levels  of  interest  rates  in 
global  markets,  changes  in  the  relationship  between 
short-  and  long-term  interest  rates,  the  direction  and 
speed of interest rate changes and the asset and liability 
spreads relative to the currency and geographic mix of 
our 
interest-bearing 
liabilities.  These  factors  are  influenced,  among  other 
things, by a variety of economic and market forces and 
expectations,  including  monetary  policy  and  other 
activities of central banks, such as the Federal Reserve 
and ECB, that we do not control. Our ability to anticipate 
changes in these factors or to hedge the related on- and 
off-balance sheet exposures, and the cost of any such 
hedging activity, can significantly influence the success 
of our asset-and-liability management activities and the 
resulting level of our NII and NIM. The impact of changes 
in interest rates and related factors will depend on the 
relative duration and fixed- or floating-rate nature of our 

assets and liabilities. Sustained lower interest rates, a 
flat or inverted yield curve and narrow credit spreads 
generally  have  a  constraining  effect  on  our  NII.  In 
addition, our ability to change deposit rates in response 
to  changes  in  interest  rates  and  other  market  and 
related 
relationship 
considerations.  For  additional  information  about  the 
effects on interest rates on our business, refer to the 
Market Risk Management section, "Asset-and-Liability 
Management  Activities" 
in  our  Management's 
Discussion and Analysis in this Form 10-K.

limited  by  client 

factors 

is 

If we are unable to effectively manage our liquidity, 
including by continuously attracting deposits and 
other  short-term 
funding,  our  consolidated 
financial condition, including our regulatory capital 
ratios, our consolidated results of operations and 
our  business  prospects,  could  be  adversely 
affected.

Liquidity management, including on an intra-day 
basis, is critical to the management of our consolidated 
statement of condition and to our ability to service our 
client base. We generally use our liquidity to:

•  meet  clients'  demands  for  return  of  their 

deposits;

• 

• 

extend credit to our clients in connection with 
our investor services businesses; and

fund  the  pool  of  long-  and  intermediate-term 
assets  that  are  included  in  the  investment 
securities  and  loan  portfolio  carried  in  our 
consolidated statement of condition.

Because  the  demand  for  credit  by  our  clients, 
particularly  settlement  related  extensions  of  credit,  is 
difficult to predict and control, and may be at its peak 
at  times  of  disruption  in  the  securities  markets,  and 
because  the  average  maturity  of  our  investment 
securities  and  loan  portfolios  is  longer  than  the 
contractual maturity of our client deposit base, we need 
to continuously attract, and are dependent on access 
to,  various  sources  of  short-term  funding.  Since  the 
financial crisis, the level of client deposits held by us 
has  tended  to  increase  during  times  of  market 
disruption;  however,  since  such  deposits  are 
considered  to  be  transitory,  we  have  historically 
deposited so-called excess deposits with U.S. and non-
U.S. central banks and in other highly liquid but low-
yielding  instruments.  These  levels  of  excess  client 
deposits, when they manifest, have increased our NII 
but have adversely affected our NIM.

In  managing  our  liquidity,  our  primary  source  of 
short-term  funding  is  client  deposits,  which  are 
predominantly 
by 
transaction-based 
institutional investors. Our ability to continue to attract 
these deposits, and other short-term funding sources 
such as certificates of deposit, is subject to variability 
based  on  a  number  of  factors,  including  volume  and 
volatility in global financial markets, the interest rates 
that we are prepared to pay for these deposits, the loss 

deposits 

 State Street Corporation | 26

or gain of one or more clients, client interest in reducing 
non-interest bearing deposits, the perception of safety 
of these deposits or short-term obligations relative to 
alternative  short-term  investments  available  to  our 
clients, 
the 
classification of certain deposits for regulatory purposes 
and related discussions we may have from time to time 
with clients regarding better balancing our clients' cash 
management needs with our economic and regulatory 
objectives.

the  capital  markets,  and 

including 

The Parent Company is a non-operating holding 
company and generally maintains only limited cash and 
other  liquid  resources  at  any  time  primarily  to  meet 
anticipated  near-term  obligations.  To  effectively 
manage our liquidity we routinely transfer assets among 
affiliated entities, subsidiaries and branches. Internal or 
external factors, such as regulatory requirements and 
standards, including resolution planning, influence our 
liquidity  management  and  may  limit  our  ability  to 
effectively  transfer  liquidity  internally  which  could, 
among  other  things,  restrict  our  ability  to  fund 
operations, dividends or stock repurchases, require us 
to seek external and potentially more costly capital and 
impact our liquidity position. 

In  addition,  while  not  obligations  of  ours,  the 
investment products that we manage for third parties 
may be exposed to liquidity risks. These products may 
be  funded  on  a  short-term  basis,  or  the  clients 
participating in these products may have a right to the 
return  of  cash  or  assets  on  limited  notice.  These 
business  activities  include,  among  others,  securities 
finance collateral pools, money market and other short-
term investment funds and liquidity facilities utilized in 
connection  with  municipal  bond  programs.  If  clients 
demand a return of their cash or assets, particularly on 
limited notice, and these investment pools do not have 
the  liquidity  to  support  those  demands,  we  could  be 
forced to sell investment securities held by these asset 
pools at unfavorable prices, damaging our reputation 
as  an  asset  manager  and  potentially  exposing  us  to 
claims related to our management of the pools.

The  availability  and  cost  of  credit  in  short-term 
the  markets' 
markets  are  highly  dependent  on 
perception  of  our  liquidity  and  creditworthiness.  Our 
efforts  to  monitor  and  manage  our  liquidity  risk, 
including on an intra-day basis, may not be successful 
or  sufficient  to  deal  with  dramatic  or  unanticipated 
changes in the global securities markets or other event-
driven reductions in liquidity. As a result of such events, 
among  other  things,  our  cost  of  funds  may  increase, 
thereby reducing our NII, or we may need to dispose of 
a portion of our investment securities portfolio, which, 
depending on market conditions, could result in a loss 
from such sales of investment securities being recorded 
in our consolidated statement of income.

to 

return  capital 

Our  business  and  capital-related  activities, 
including  our  ability 
to 
shareholders  and  repurchase  our  capital  stock, 
may be adversely affected by our implementation 
of regulatory capital and liquidity standards that we 
must meet or in the event our capital plan or post-
stress  capital  ratios  are  determined 
to  be 
insufficient as a result of regulatory capital stress 
testing.

Basel III and Dodd-Frank Act

We are required to calculate our risk-based capital 
ratios under both the Basel III advanced approaches 
and the Basel III standardized approach, and we are 
subject to the more stringent of the risk-based capital 
ratios calculated under the advanced approaches and 
those  calculated  under  the  standardized  approach  in 
the assessment of our capital adequacy.

In implementing various aspects of these capital 
regulations,  we  are  making  interpretations  of  the 
regulatory intent. The Federal Reserve may determine 
that we are not in compliance with the capital rules and 
may require us to take actions to come into compliance 
that could adversely affect our business operations, our 
regulatory  capital  structure,  our  capital  ratios  or  our 
financial performance, or otherwise restrict our growth 
plans or strategies. In addition, banking regulators could 
change the Basel III rule or their interpretations as they 
apply to us, including changes to these standards or 
interpretations  made 
implementing 
provisions  of 
the  Dodd-Frank  Act,  which  could 
adversely affect us and our ability to comply with the 
Basel III rule.

in  regulations 

Along  with  the  Basel  III  rule,  banking  regulators 
also  introduced  additional  requirements,  such  as  the 
SLR,  LCR  and  the  proposed  NSFR,  each  of  which 
presents compliance risks.

liquidity 

For  example,  the  specification  of  the  various 
elements  of  the  NSFR  in  the  final  rule  could  have  a 
material effect on our business activities, including the 
management  and  composition  of  our  investment 
securities  portfolio  and  our  ability  to  extend  credit 
through committed facilities, loans to our clients or our 
principal securities lending activities. In addition, further 
requirements  are  under 
capital  and 
consideration  by  U.S.  and 
international  banking 
regulators. Any  of  these  rules  could  have  a  material 
effect on our capital and liquidity planning and related 
activities, including the management and composition 
of our investment securities portfolio and our ability to 
extend  committed  contingent  credit  facilities  to  our 
clients.  The  full  effects  of  these  rules,  and  of  other 
regulatory initiatives related to capital or liquidity, on us 
and State Street Bank are subject to further regulatory 
guidance, action or rule-making.

 State Street Corporation | 27

Systemic Importance

As a G-SIB, we are generally subject to the most 
stringent  provisions  under  the  Basel  III  rule.  For 
example, we are subject to the Federal Reserve's rules 
on the implementation of capital surcharges for U.S. G-
SIBs, and on TLAC, LTD and clean holding company 
requirements for U.S. G-SIBs which we refer to as the 
"TLAC  rule".  For  additional  information  on  these 
requirements, 
“Regulatory  Capital 
Adequacy  and  Liquidity  Standards”  section  under 
“Supervision and Regulation” in Business in this Form 
10-K.

refer 

the 

to 

Not  all  of  our  competitors  have  similarly  been 
designated as systemically important nor are all of them 
subject to the same degree of regulation as a bank or 
financial holding company, and therefore some of our 
competitors  are  not  subject  to  the  same  additional 
capital requirements.

Comprehensive Capital Analysis and Review

We  are  required  by  the  Federal  Reserve  to 
conduct  periodic  stress 
testing  of  our  business 
operations and to develop an annual capital plan as part 
of the Federal Reserve's CCAR process. That process, 
the  severity  and  other  characteristics  of  which  may 
evolve  from  year-to-year,  is  used  by  the  Federal 
Reserve  to  evaluate  our  management  of  capital,  the 
adequacy of our regulatory capital and the requirement 
for us to maintain capital above our minimum regulatory 
capital 
requirements  under  stressed  economic 
conditions. The results of the CCAR process are difficult 
to  predict  due,  among  other  things,  to  the  Federal 
Reserve's use of proprietary stress models that differ 
from our internal models. The amounts of the planned 
capital actions in our capital plan in any year, including 
stock repurchases and dividends, may be substantially 
reduced  from  the  amounts  included  in  prior  capital 
plans. These reductions may reflect changes in one or 
more different factors, including our business prospects 
and related capital needs, our capital position, proposed 
acquisitions or other uses of capital, the models used 
in our capital planning process, the supervisory models 
used  by  the  Federal  Reserve  to  stress  our  balance 
sheet,  the  Federal  Reserve’s  hypothetical  economic 
scenarios for the CCAR process, the Federal Reserve’s 
CCAR 
the  Federal  Reserve’s 
supervisory  expectations  for  the  capital  planning 
process. The Federal Reserve may object to our capital 
plan or impose conditions on us in connection with a 
non-objection to our capital plan, or we may decide that 
we need to adjust our capital plan to avoid an objection 
by the Federal Reserve.  Any of these potential events 
potentially could require  us, as applicable, to revise our 
stress-testing  or  capital  management  approaches, 
resubmit our capital plan or postpone, cancel or alter 
our planned capital actions. In addition, changes in our 
business strategy, merger or acquisition activity or uses 
of capital could result in a change in our capital plan 

instructions  and 

and its associated capital actions, and may require us 
to resubmit our capital plan to the Federal Reserve for 
its non-objection. We are also subject to asset quality 
reviews and stress testing by the ECB and in the future 
we  may  be  subject  to  similar  reviews  and  testing  by 
other regulators.

In 

Our 

revenues. 

the  event 

the  Federal  Reserve  may 

liquidity 
implementation  of  capital  and 
requirements,  including  our  capital  plan,  may  not  be 
approved or may be objected to by the Federal Reserve, 
and 
impose  capital 
requirements in excess of our expectations or require 
us to maintain levels of liquidity that are higher than we 
may  expect  and  which  may  adversely  affect  our 
consolidated 
that  our 
implementation  of  capital  and  liquidity  requirements 
under  regulatory  initiatives  or  our  current  capital 
structure  are  determined  not  to  conform  with  current 
and  future  capital  requirements,  our  ability  to  deploy 
capital in the operation of our business or our ability to 
distribute capital to shareholders or to repurchase our 
capital stock may be constrained, and our business may 
be adversely affected. In addition, we may choose to 
forgo business opportunities, due to their impact on our 
capital plan or stress tests, including CCAR. Likewise, 
in the event that regulators in other jurisdictions in which 
we have banking subsidiaries determine that our capital 
or liquidity levels do not conform with current and future 
regulatory  requirements,  our  ability  to  deploy  capital, 
our levels of liquidity or our business operations in those 
jurisdictions may be adversely affected.

For  additional 

information  about 

the  above 
matters,  refer  to  “Regulatory  Capital  Adequacy  and 
Liquidity  Standards”  section  under  "Supervision  and 
Regulation"  in  Business  and  “Capital”  section  under 
"Financial Condition" in our Management's Discussion 
and Analysis in this Form 10-K.

Fee revenue represents a significant majority of our 
consolidated  revenue  and  is  subject  to  decline, 
among other things, in the event of a reduction in, 
or  changes  to,  the  level  or  type  of  investment 
activity by our clients.

We rely primarily on fee-based services to derive 
our revenue. This contrasts with commercial banks that 
may  rely  more  heavily  on  interest-based  sources  of 
revenue, such as loans. During 2019 total fee revenue 
represented approximately 78% of our total revenue. 
Fee  revenue  generated  by  our  Investment  Servicing 
and Investment Management businesses is augmented 
by foreign exchange trading services, securities finance 
and software and processing fee revenue.

The  level  of  these  fees  is  influenced  by  several 
factors, including the mix and volume of our AUC/A and 
our AUM, the value and type of securities positions held 
(with respect to assets under custody) and the volume 
of  our  clients'  portfolio  transactions,  and  the  types  of 
products and services used by our clients. For example, 
reductions in the level of economic and capital markets 

 State Street Corporation | 28

activity  tend  to  have  a  negative  effect  on  our  fee 
revenue,  as  these  often  result  in  reduced  asset 
valuations  and  transaction  volumes.  They  may  also 
result  in  investor  preference  trends  towards  asset 
classes  and  markets  deemed  more  secure,  such  as 
cash or non-emerging markets, with respect to which 
our fee rates are often lower.

include 

In  addition,  our  clients 

institutional 
investors, such as mutual funds, collective investment 
funds, UCITS, hedge funds and other investment pools, 
corporate  and  public  retirement  plans,  insurance 
companies, foundations, endowments and investment 
managers.  Economic,  market  or  other  factors  that 
reduce  the  level  or  rates  of  savings  in  or  with  those 
institutions, either through reductions in financial asset 
valuations or through changes in investor preferences, 
could  materially  reduce  our  fee  revenue  and  have  a 
material adverse effect on our consolidated results of 
operations.

and  disruptions 

Our  businesses  have  significant  European 
operations, 
in  European 
economies  could  have  an  adverse  effect  on  our 
consolidated  results  of  operations  or  financial 
condition.

Economic growth continues to slow in Europe, with 
key  economies,  including  Germany,  drifting  towards 
recession  despite  new  stimulus  from  the  European 
Central  Bank,  and  concerns  remain  with  regard  to 
sovereign  debt  sustainability, 
interdependencies 
among financial institutions and sovereigns and political 
and other risks, including potential market disruptions 
associated  with  political  conflicts  and  disputes  and 
migrant  flows  in  one  or  more  European  nations.  In 
addition,  continued  uncertainty 
the  external 
environment for Europe, specifically with prospects for 
weaker external trade, have led to increased concern 
around the near- to medium-term outlook for economic 
progress in Europe. 

in 

In addition, uncertainty around implications of the 
United Kingdom's exit from the E.U., known as Brexit, 
and related developments, present risks which include 
potential  negative  impacts  to  economic  activity  or  to 
cooperation in the future relationship between the U.K 
and  E.U.  and  the  resulting  consequences  for  market 
access  for  financial  services.  In  order  to  conform  to 
anticipated restrictions on activity between the E.U. and 
the U.K. following Brexit, and based on a hard Brexit 
scenario, we have developed and implemented plans 
that  seek  to  maintain  our  servicing  and  operational 
capabilities, in all material respects, independent of the 
final outcome. There can be no assurance, however, 
that our plans will address effectively, in whole or in part, 
all potential contingencies associated with Brexit, that 
we may not experience additional costs or inefficiencies 
associated  with  our  European  activities  or  client 
dissatisfaction, delays in receiving regulatory approvals 
or other difficulties in executing our regional strategy. 
Given the scope of our European operations, economic 

or market uncertainty, volatility, illiquidity or disruption 
resulting from these and related factors could have a 
material adverse impact on our consolidated results of 
operations or financial condition. 

could 

adversely 

Geopolitical  and  economic  conditions  and 
developments 
affect  us, 
particularly  if  we  face  increased  uncertainty  and 
unpredictability in managing our businesses.
financial  markets  can  suffer 
volatility, 

from 
Global 
substantial 
illiquidity  and  disruption, 
particularly as a result of geopolitical disruptions, slower  
economic growth and a shifting monetary policy stance 
from  key  central  banks.  If  such  volatility,  illiquidity  or 
disruption  were  to  result  in  an  adverse  economic 
environment in the U.S. or internationally or result in a 
lack  of  confidence  in  the  financial  stability  of  major 
developed  or  emerging  markets,  such  developments 
could have an adverse effect on our business, as well 
as  the  businesses  of  our  clients  and  our  significant 
counterparties and could also increase the difficulty and 
unpredictability of aligning our business strategies, our 
infrastructure  and  our  operating  costs  in  light  of 
uncertain market and economic conditions. These risks 
could  be  compounded  by  tighter  monetary  policy 
conditions,  disruptions  to  free  trade  and  political 
uncertainty in the U.S. and internationally.

Market  disruptions  can  adversely  affect  our 
consolidated  results  of  operations  if  the  value  of  our 
AUC/A or AUM decline, while the costs of providing the 
related  services  remain  constant  or  increase.  These 
factors could reduce the profitability of our asset-based 
fee  revenue  and  could  also  adversely  affect  our 
transaction-based  revenue,  such  as  revenues  from 
securities finance and foreign exchange activities, and 
the volume of transactions that we execute for or with 
our  clients.  Further,  the  degree  of  volatility  in  foreign 
exchange rates can affect our foreign exchange trading 
revenue. In general, increased currency volatility tends 
to  increase  our  market  risk  but  also  increases  our 
opportunity  to  generate  foreign  exchange  revenue. 
Conversely, periods of lower currency volatility tend to 
decrease our market risk but also decrease our foreign 
exchange revenue.

In addition, as our business grows globally and a 
significant percentage of our revenue is earned (and of 
our expenses paid) in currencies other than U.S. dollars, 
our exposure to foreign currency volatility could affect 
our  levels  of  consolidated  revenue,  our  consolidated 
expenses and our consolidated results of operations, 
as well as the value of our investment in our non-U.S. 
operations  and  our  non-U.S.  investment  portfolio 
holdings. The extent to which changes in the strength 
of the U.S. dollar relative to other currencies affect our 
consolidated results of operations, including the degree 
of any offset between increases or decreases to both 
revenue  and  expenses,  will  depend  upon  the  nature 
and scope of our operations and activities in the relevant 

 State Street Corporation | 29

jurisdictions during the relevant periods, which may vary 
from period to period.

As our product offerings expand, in part as we seek 
to  take  advantage  of  perceived  opportunities  arising 
under various regulatory reforms and resulting market 
changes, the degree of our exposure to various market 
and  credit  risks  will  evolve,  potentially  resulting  in 
greater  revenue  volatility. We  also  will  need  to  make 
additional  investments  to  develop  the  operational 
infrastructure and to enhance our compliance and risk 
management capabilities to support these businesses, 
which  may  increase  the  operating  expenses  of  such 
businesses or, if our control environment fails to keep 
pace with product expansion, result in increased risk of 
loss from such businesses.

We may need to raise additional capital or debt in 
the future, which may not be available to us or may 
only be available on unfavorable terms.

We may need to raise additional capital or debt in 
order  to  maintain  our  credit  ratings,  in  response  to 
regulatory changes, including capital rules, or for other 
purposes,  including  financing  acquisitions  and  joint 
ventures. For example, in November 2019 and January 
2020, we issued additional long-term debt in order to 
maintain  levels  to  satisfy  our  internal  requirements 
based on the Federal Reserve’s TLAC final rule, and in 
September  2018  and  July  2018  we  issued  preferred 
stock and common stock, respectively, to finance our 
acquisition of CRD. 

law 

 However, our ability to access the capital markets, 
if needed, on a timely basis or at all will depend on a 
number  of  factors,  such  as  the  state  of  the  financial 
markets  and  securities 
requirements  and 
standards.  In  the  event  of  rising  interest  rates, 
disruptions in financial markets, negative perceptions 
of our business or our financial strength, or other factors 
that would increase our cost of borrowing, we cannot 
be sure of our ability to raise additional capital or debt, 
if needed, on terms acceptable to us. Any diminished 
ability to raise additional capital or debt, if needed, could 
adversely  affect  our  business  and  our  ability  to 
implement our business plan, capital plan and strategic 
goals, including the financing of acquisitions and joint 
to  maintain  regulatory 
ventures  and  our  efforts 
compliance.

Any downgrades in our credit ratings, or an actual 
or  perceived  reduction  in  our  financial  strength, 
could adversely affect our borrowing costs, capital 
costs and liquidity position and cause reputational 
harm.

Major independent rating agencies publish credit 
ratings for our debt obligations based on their evaluation 
of  a  number  of  factors,  some  of  which  relate  to  our 
performance  and  other  corporate  developments, 
including  financings,  acquisitions  and  joint  ventures, 
and some of which relate to general industry conditions. 
We anticipate that the rating agencies will continue to 

review our ratings regularly based on our consolidated 
results  of  operations  and  developments 
in  our 
businesses,  including  regulatory  considerations  such 
as  resolution  planning.  One  or  more  of  the  major 
independent  credit  rating  agencies  have  in  the  past 
downgraded,  and  may  in  the  future  downgrade,  our 
credit ratings, or have negatively revised their outlook 
for our credit ratings. The current market and regulatory 
environment and our exposure to financial institutions 
and other counterparties, including sovereign entities, 
increase the risk that we may not maintain our current 
ratings, and we cannot provide assurance that we will 
continue 
to  maintain  our  current  credit  ratings. 
Downgrades in our credit ratings may adversely affect 
our borrowing costs, our capital costs and our ability to 
raise  capital  and,  in  turn,  our  liquidity.  A  failure  to 
maintain an acceptable credit rating may also preclude 
us from being competitive in various products.

Additionally,  our  counterparties,  as  well  as  our 
clients, rely on our financial strength and stability and 
evaluate  the  risks  of  doing  business  with  us.  If  we 
experience  diminished  financial  strength  or  stability, 
actual  or  perceived,  due  to  the  effects  of  market  or 
regulatory  developments,  announced  or  rumored 
business  developments,  consolidated 
results  of 
operations, a decline in our stock price or a downgrade 
to  our  credit  rating,  our  counterparties  may  be  less 
willing to enter into transactions, secured or unsecured, 
with us; our clients may reduce or place limits on the 
level of service we provide to them or seek to transfer 
the  business,  in  whole  or  in  part,  to  other  service 
providers; or our prospective clients may select other 
service providers, all of which may have adverse effects 
on our business and reputation.

The  risk  that  we  may  be  perceived  as  less 
creditworthy than other market participants is higher as 
a result of recent market developments which include 
an environment in which the consolidation, and in some 
instances  failure,  of  financial  institutions,  including 
major  global  financial  institutions,  has  resulted  in  a 
smaller  number  of  much  larger  counterparties  and 
competitors. If our counterparties perceive us to be a 
less viable counterparty, our ability to enter into financial 
transactions on terms acceptable to us or our clients, 
on  our  or  our  clients'  behalf,  will  be  materially 
compromised. If our clients reduce their deposits with 
us or select other service providers for all or a portion 
of the services we provide to them, our revenues will 
decrease accordingly.

Operational, Business and Reputational Risks

We  face  extensive  and  changing  government 
regulation in the U.S. and in non-U.S. jurisdictions 
in which we operate, which may increase our costs 
and expose us to risks related to compliance.

Most of our businesses are subject to extensive 
regulation by multiple regulatory bodies, and many of 
the clients to which we provide services are themselves 

 State Street Corporation | 30

institution  with  substantial 

subject  to  a  broad  range  of  regulatory  requirements. 
These  regulations  may  affect  the  scope  of,  and  the 
manner  and  terms  of  delivery  of,  our  services. As  a 
financial 
international 
operations, we are subject to extensive regulation and 
supervisory  oversight,  both  inside  and  outside  of  the 
U.S. This regulation and supervisory oversight affects, 
among other things, the scope of our activities and client 
services, our capital and organizational structure, our 
ability  to  fund  the  operations  of  our  subsidiaries,  our 
lending  practices,  our  dividend  policy,  our  common 
stock purchase actions, the manner in which we market 
our  services,  our  acquisition  activities  and  our 
interactions  with  foreign  regulatory  agencies  and 
officials.

In  particular,  we  are  registered  with  the  Federal 
Reserve as a bank holding company pursuant to the 
Bank Holding Company Act of 1956. The Bank Holding 
Company Act generally limits the activities in which we 
and  our  non-banking  subsidiaries  may  engage  to 
managing  or  controlling  banks  and 
to  activities 
considered to be closely related to banking. As a bank 
holding company that has elected to be treated as a 
financial  holding  company  under  the  Bank  Holding 
Company  Act,  we  and  some  of  our  non-banking 
subsidiaries  may  also  engage  in  a  broader  range  of 
activities  considered  to  be  “financial  in  nature.” 
Financial holding company status may be denied if we 
and  our  banking  subsidiaries  do  not  remain  well 
capitalized  and  well  managed  or  fail  to  comply  with 
Community  Reinvestment  Act  obligations.  Currently, 
under the Bank Holding Company Act, we may not be 
able to engage in new activities or acquire shares or 
control of other businesses.

The U.S. President issued an executive order that 
sets forth principles for the reform of the federal financial 
regulatory  framework,  and,  in  May  2018,  the  United 
States enacted EGRRCPA. The EGRRCPA’s revisions 
to  the  U.S.  financial  regulatory  framework,  some  of 
which  remain  subject  to  further  rulemaking,  have 
altered  certain  laws  and  regulations  applicable  to  us 
and other major financial firms. It is difficult to predict 
whether  there  will  be  any  more  changes  to  the 
regulatory  environment  or  further  rebalancing  of  the 
post financial crisis framework and what the impact will 
be on our results of operations or financial condition, 
including  increased  expenses  or  changes  in  the 
demand  for  our  services,  or  on  the  U.S.-domestic  or 
global economies or financial markets. We expect that 
our business will remain subject to extensive regulation 
and supervision. Several other aspects of the regulatory 
environment in which we operate, and related risks, are 
discussed  below.  Additional  information  is  provided 
under "Supervision and Regulation” in Business in this 
Form 10-K.

Resolution Planning

We are required to periodically submit a plan for 

rapid  and  orderly  resolution  in  the  event  of  material 
financial distress or failure commonly referred to as a 
resolution plan or a living will to the Federal Reserve 
and the FDIC under Section 165(d) of the Dodd-Frank 
Act. Through resolution planning, we seek, in the event 
of insolvency, to maintain State Street Bank’s role as a 
key infrastructure provider within the financial system, 
while  minimizing  risk  to  the  financial  system  and 
maximizing  value  for  the  benefit  of  our  stakeholders. 
Significant  management  attention  and  resources  are 
required in an effort to meet regulatory expectations with 
respect to resolution planning. 

In the event of material financial distress or failure, 
our preferred resolution strategy is the SPOE Strategy. 
Our resolution plan, including our implementation of the 
SPOE  Strategy  with  a  secured  support  agreement, 
involves important risks, including that: (1) the SPOE 
Strategy  and 
the  support 
the  obligations  under 
agreement  may  result  in  the  recapitalization  of  State 
Street  Bank  and  the  commencement  of  bankruptcy 
proceedings by the Parent Company at an earlier stage 
of financial stress than might otherwise occur without 
such mechanisms in place; (2) an expected effect of the 
together  with  applicable  TLAC 
SPOE  Strategy, 
regulatory  requirements,  is  that  our  losses  will  be 
imposed  on  Parent  Company  shareholders  and  the 
holders  of  long-term  debt  and  other  forms  of  TLAC 
securities currently outstanding or issued in the future 
by the Parent Company, as well as on any other Parent 
Company  creditors,  before  any  of  our  losses  are 
imposed on the holders of the debt securities of State 
Street Bank or certain of the Parent Company’s other 
operating  subsidiaries  or  any  of  their  depositors  or 
creditors or before U.S. taxpayers are put at risk; (3) 
there can be no assurance that there would be sufficient 
recapitalization resources available to ensure that State 
Street  Bank  and  our  other  material  entities  are 
adequately  capitalized  following  the  triggering  of  the 
requirements  to  provide  capital  and/or  liquidity  under 
the  support  agreement;  and  (4)  there  can  be  no 
assurance that credit rating agencies, in response to 
our resolution plan or the support agreement, will not 
downgrade, place on negative watch or change their 
outlook  on  our  debt  credit  ratings,  generally  or  on 
specific debt securities. Additional information about the 
SPOE  Strategy,  including  related  risks,  is  provided 
under "Recovery and Resolution Planning" in Business 
in this Form 10-K.

Systemic Importance

Our  qualification  in  the  U.S.  as  a  SIFI,  and  our 
designation by the Financial Stability Board as a G-SIB, 
to  which  certain  regulatory  capital  surcharges  may 
apply, subjects us to incrementally higher capital and 
prudential  requirements,  increased  scrutiny  of  our 
activities 
regulatory 
requirements or heightened regulatory expectations as 
compared to those applicable to some of the financial 
institutions with which we compete as a custodian or 

additional 

potential 

and 

 State Street Corporation | 31

asset manager. This qualification and designation also 
has  significantly  increased,  and  may  continue  to 
increase,  our  expenses  associated  with  regulatory 
compliance, including personnel and systems, as well 
as  implementation  and  related  costs  to  enhance  our 
programs.

Global and Non-U.S. Regulatory Requirements

lawsuits, 

fines,  penalties, 

The  breadth  of  our  business  activities,  together 
with  the  scope  of  our  global  operations  and  varying 
business practices in relevant jurisdictions, increase the 
complexity  and  costs  of  meeting  our  regulatory 
compliance  obligations,  including  in  areas  that  are 
receiving  significant  regulatory  scrutiny.  We  are, 
therefore,  subject  to  related  risks  of  non-compliance, 
regulatory 
including 
sanctions,  difficulties 
in  obtaining  governmental 
approvals,  limitations  on  our  business  activities  or 
reputational harm, any of which may be significant. For 
example, the global nature of our client base requires 
us  to  comply  with  complex  laws  and  regulations  of 
multiple jurisdictions relating to economic sanctions and 
money  laundering.  In  addition,  we  are  required  to 
comply not only with the U.S. Foreign Corrupt Practices 
Act, but also with the applicable anti-corruption laws of 
other  jurisdictions  in  which  we  operate.  Further,  our 
global  operating  model  requires  that  we  comply  with 
information  security, 
resiliency  and  outsourcing 
oversight  requirements,  including  with  respect  to 
affiliated entities, of multiple jurisdictions and enable our 
clients  to  comply  with  information  security,  resiliency 
and outsourcing oversight requirements  imposed upon 
them. Regulatory scrutiny of compliance with these and 
other  laws  and  regulations  is  increasing  and  may,  in 
some  respects,  impede  the  implementation  of  our 
global operating model that is central to both delivery 
of client service requirements and cost efficiency. We 
sometimes  face  inconsistent  laws  and  regulations 
across  the  various  jurisdictions  in  which  we  operate. 
The evolving regulatory landscape may interfere with 
our ability to conduct our operations, with our pursuit of 
a common global operating model or with our ability to 
compete  effectively  with  other  financial  institutions 
operating in those jurisdictions or which may be subject 
to different regulatory requirements than apply to us. In 
particular, non-U.S. regulations and initiatives that may 
be  inconsistent  or  conflict  with  current  or  proposed 
regulations 
increased 
compliance and other costs that would adversely affect 
our  business,  operations  or  profitability.  Geopolitical 
events  such  as  the  U.K.’s  planned  exit  from  the 
European Union also have the potential to increase the 
complexity and cost of regulatory compliance.

the  U.S.  could  create 

in 

In  addition  to  U.S.  regulatory  initiatives,  we  are 
further  affected  by  non-U.S.  regulatory  initiatives, 
including the Risk Reduction Package, the Investment 
Firm  Review,  the  Central  Securities  Depositories 
Regulation, the Shareholder Rights Directive and the 
Securities Financing Transactions Regulation. Recent, 

proposed or potential regulations in the U.S. and E.U. 
with respect to short-term wholesale funding, such as 
repurchase agreements or securities lending, or other 
non-bank finance activities, could also adversely affect 
not only our own operations but also the operations of 
the  clients  to  which  we  provide  services.  In  addition, 
anti-competitive, voting power, governance and other 
concerns with passive investment strategies continue 
to be the subject of legislative and regulatory debate 
which  could  significantly 
impact  both  our  asset 
management business and the clients that we service.

Consequences  of  Regulatory  Environment  and 
Compliance Risks

regulatory 

increase  our 

Domestic  and  international  regulatory  reform 
could  limit  our  ability  to  pursue  certain  business 
opportunities, 
capital 
requirements, alter the risk profile of certain of our core 
activities and impose additional costs on us, otherwise 
adversely affect our business, our consolidated results 
of  operations  or  financial  condition  and  have  other 
negative consequences, including, a reduction of our 
credit ratings. Different countries may respond to the 
market  and  economic  environment  in  different  and 
potentially  conflicting  manners,  which  could  increase 
the cost of compliance for us.

The  evolving  regulatory  environment,  including 
changes to existing regulations and the introduction of 
new regulations, may also contribute to decisions we 
may make to suspend, reduce or withdraw from existing 
businesses, activities, markets or initiatives. In addition 
to  potential  lost  revenue  associated  with  any  such 
suspensions,  reductions  or  withdrawals,  any  such 
suspensions, reductions or withdrawals may result in 
significant restructuring or related costs or exposures.

If we do not comply with governmental regulations, 
we may be subject to fines, penalties, lawsuits, delays, 
or  difficulties  in  obtaining  regulatory  approvals  or 
restrictions  on  our  business  activities  or  harm  to  our 
reputation, which may significantly and adversely affect 
our business operations and, in turn, our consolidated 
results  of  operations.  The  willingness  of  regulatory 
authorities  to  impose  meaningful  sanctions,  and  the 
level of fines and penalties imposed in connection with 
regulatory  violations,  have  increased  substantially 
since the financial crisis. Regulatory agencies may, at 
times, limit our ability to disclose their findings, related 
actions or remedial measures. Similarly, many of our 
clients are subject to significant regulatory requirements 
and retain our services in order for us to assist them in 
complying with those legal requirements. Changes in 
these regulations can significantly affect the services 
that we are asked to provide, as well as our costs.

Adverse  publicity  and  damage  to  our  reputation 
arising from the failure or perceived failure to comply 
with legal, regulatory or contractual requirements could 
affect our ability to attract and retain clients. If we cause 
regulatory 
clients 

to  comply  with  any 

fail 

to 

 State Street Corporation | 32

and 

requirements, we may be liable to them for losses and 
expenses  that  they  incur.  In  recent  years,  regulatory 
increased 
enforcement 
oversight 
substantially, imposing additional costs and increasing 
the potential risks associated with our operations. If this 
regulatory 
to 
adversely  affect  our  operations  and,  in  turn,  our 
financial 
consolidated  results  of  operations  and 
condition.

it  could  continue 

trend  continues, 

have 

For additional information, see the risk factor, “Our 
businesses may be adversely affected by government 
enforcement and litigation.”

facilities  or  disruptions 

Any  failures  of  or  damage  to,  attack  on  or 
unauthorized access to our information technology 
to  our 
systems  or 
continuous  operations,  including  the  systems, 
facilities or operations of third parties with which 
we  do  business,  such  as  resulting  from  cyber-
attacks,  could  result  in  significant  limits  on  our 
ability to conduct our business activities, costs and 
reputational damage.

Our businesses depend on information technology 
infrastructure,  both  internal  and  external,  to,  among 
other  things,  record  and  process  a  large  volume  of 
increasingly  complex  transactions  and  other  data,  in 
many  currencies,  on  a  daily  basis,  across  numerous 
and diverse markets and jurisdictions and to maintain 
that  data  securely.  In  recent  years,  several  financial 
services firms have suffered successful cyber-attacks 
launched both domestically and from abroad, resulting 
in  the  disruption  of  services  to  clients,  loss  or 
misappropriation  of  sensitive  or  private  data  and 
reputational  harm.  We  also  have  been  subjected  to 
cyber-attacks,  and  although  we  have  not  to  our 
knowledge suffered a material breach or suspension of 
our systems, it is possible that we could suffer such a 
breach or suspension in the future (or that we may be 
unaware  of  a  prior  attack).  Cyber-threats  are 
sophisticated  and  continually  evolving.  We  may  not 
implement  effective  systems  and  other  measures  to 
effectively  identify,  detect,  prevent,  mitigate,  recover 
from or remediate the full diversity of cyber-threats or 
improve and adapt such systems and measures as such 
threats evolve and advance.

A cyber-security incident, or a failure to protect our 
technology infrastructure, systems and information and 
our  clients  and  others'  information  against  cyber-
security  threats,  could  result  in  the  theft,  loss, 
unauthorized access to, disclosure, misuse or alteration 
of  information,  system  failures  or  outages  or  loss  of 
access to information. The expectations of our clients 
and  regulators  with  respect  to  the  resiliency  of  our 
systems and the adequacy of our control environment 
with respect to such systems has and is expected to 
increase  as 
the 
consequences  of 
those  attacks  become  more 
pronounced.  We  may  not  be  successful  in  meeting 
those expectations or in our efforts to identify, detect, 

the  risk  of  cyber-attacks  and 

to  maintain  an  adequate 

prevent, mitigate and respond to such cyber-incidents 
or for our systems to recover in a manner that does not 
disrupt our ability to provide services to our clients. The 
failure 
technology 
infrastructure  and  applications  with  effective  cyber-
security  controls  could  impact  operations,  adversely 
affect  our  financial  results,  result  in  loss  of  business, 
damage our reputation or impact our ability to comply 
with regulatory obligations, leading to regulatory fines 
and  sanctions.  We  may  be  required  to  expend 
significant additional resources to modify, investigate or 
remediate  vulnerabilities  or  other  exposures  arising 
from cyber-security threats.

or 

data 

electrical 

volumes, 

Our computer, communications, data processing, 
networks,  backup,  business  continuity,  disaster 
recovery or other operating, information or technology 
systems, facilities and activities have suffered and in 
the  future  may  suffer  disruptions  or  otherwise  fail  to 
operate  properly  or  become  disabled,  overloaded  or 
damaged as a result of a number of factors, including 
events that are wholly or partially beyond our control, 
which  can  adversely  affect  our  ability  to  process 
transactions,  provide  services  or  maintain  systems 
availability,  maintain  information  security,  compliance 
and internal controls or otherwise appropriately conduct 
our  business  activities.  For  example,  in  addition  to 
cyber-attacks,  there  could  be  sudden  increases  in 
or 
transaction 
telecommunications  outages,  natural  disasters,  or 
employee  or  contractor  error  or  malfeasance.  Third 
parties  may  also  attempt  to  place  individuals  within 
State Street or fraudulently induce employees, vendors, 
clients  or  other  users  of  our  systems  to  disclose 
sensitive information in order to gain access to our data 
or  that  of  our  clients  or  other  parties.  Any  such 
disruptions  or  failures  may  require  us,  among  other 
things,  to  reconstruct  lost  data  (which  may  not  be 
possible), reimburse our clients' costs associated with 
such disruption or failure, result in loss of client business 
or damage our information technology infrastructure or 
systems or those of our clients or other parties. While 
we have not in the past suffered material harm or other 
adverse  effects  from  such  disruptions  or  failures,  we 
may  not  successfully  prevent,  respond  to  or  recover 
from such disruptions or failures in the future, and any 
such  disruption  or  failure  could  adversely  impact  our 
ability 
to  conduct  our  businesses,  damage  our 
reputation and cause losses, potentially materially.

The third parties with which we do business, which 
facilitate our business activities, to whom we outsource 
operations  or  other  activities,  from  whom  we  receive 
products or services or with whom we otherwise engage 
or  interact,  including  financial  intermediaries  and 
technology  infrastructure  and  service  providers,  are 
also  susceptible  to  the  foregoing  risks  (including  the 
third parties with which they are similarly interconnected 
or  on  which  they  otherwise  rely),  and  our  or  their 
business operations and activities have been and may 
in the future be adversely affected, perhaps materially, 
 State Street Corporation | 33

by failures, terminations, errors or malfeasance by, or 
attacks  or  constraints  on,  one  or  more  financial, 
technology, infrastructure or government institutions or 
intermediaries with whom we or they are interconnected 
or conduct business.

In particular, we, like other financial services firms, 
will continue to face increasing cyber-threats, including 
computer viruses, malicious code, distributed denial of 
service attacks, phishing attacks, ransomware, hacker 
attacks,  limited  availability  of  services,  unauthorized 
access, information security breaches or employee or 
contractor error or malfeasance that could result in the 
unauthorized  release,  gathering,  monitoring,  misuse, 
loss or destruction of our, our clients' or other parties' 
confidential, personal, proprietary or other information 
or otherwise disrupt, compromise or damage our or our 
clients' or other parties' business assets, operations and 
activities.  These  and  similar  types  of  threats  are 
occurring globally with greater frequency and intensity, 
and  we  may  not  anticipate  or  implement  effective 
preventative measures against, or identify and detect 
one  or  more,  such  threats,  particularly  because  the 
techniques  used  change  frequently  or  may  not  be 
recognized until after they are launched. Our status as 
a  global  SIFI  likely  increases  the  risk  that  we  are 
targeted  by  such  cyber-security  threats.  In  addition, 
some  of  our  service  offerings,  such  as  data 
warehousing, may also increase the risk we are, and 
the consequences of being, so targeted. We may be 
required to expend significant additional resources to 
modify, investigate or remediate vulnerabilities or other 
exposures  arising  from  cyber-security  threats.  We 
therefore could experience significant related costs and 
legal  and 
lost  or 
constrained ability to provide our services or maintain 
systems  availability  to  clients,  regulatory  inquiries, 
enforcements, actions and fines, litigation, damage to 
our reputation or property and enhanced competition.

financial  exposures, 

including 

Due  to  our  dependence  on  technology  and  the 
important role it plays in our business operations, we 
are attempting to improve and update our information 
technology  infrastructure,  among  other  things:  (1)  as 
some of our systems are approaching the end of their 
useful life, are redundant or do not share data without 
reconciliation; (2) to be more efficient, meet increasing 
client  and  regulatory  security,  resiliency  and  other 
expectations and support opportunities of growth; and 
(3)  to  enhance  resiliency  and  maintain  business 
continuity.  Updating  these  systems  involves  material 
costs  and  often  involves  implementation,  integration 
and  security  risks,  including  risks  that  we  may  not 
adequately  anticipate  the  market  or  technological 
trends,  regulatory  expectations  or  client  needs  or 
experience  unexpected  challenges  that  could  cause 
financial, reputational and operational harm. Failing to 
properly  respond  to  and  invest  in  changes  and 
advancements  in  technology  can  limit  our  ability  to 
attract and retain clients, prevent us from offering similar 
products  and  services  as  those  offered  by  our 

competitors, impair our ability to maintain continuous 
operations,  inhibit  our  ability  to  meet  regulatory 
requirements and subject us to regulatory inquires.

Our  controls  and  procedures  may  fail  or  be 
circumvented,  our  risk  management  policies  and 
procedures  may  be  inadequate,  and  operational 
risks  could  adversely  affect  our  consolidated 
results of operations.

trading  or 
committing 

to  exceed 
limitations, 

We have in the past failed and may in the future 
fail to identify and manage risks related to a variety of 
aspects  of  our  business,  including,  but  not  limited  to 
cyber-security, information technology risk, operational 
risk and resiliency, interest rate risk, foreign exchange 
risk,  trading  risk,  fiduciary  risk,  legal  and  compliance 
risk,  liquidity  risk  and  credit  risk.  We  have  adopted 
various controls, procedures, policies and systems to 
monitor and manage risk. We cannot provide assurance 
that those controls, procedures, policies and systems 
are or will be adequate to identify and manage internal 
and  external  risks,  including  risks  related  to  service 
providers,  in  our  various  businesses.  The  risk  of 
individuals, either employees or contractors, engaging 
in conduct harmful or misleading to clients or to us, such 
as  consciously  circumventing  established  control 
investment 
mechanisms 
management 
fraud  or 
improperly  selling  products  or  services  to  clients,  is 
particularly  challenging  to  manage  through  a  control 
framework.  In  addition,  we  are  subject  to  increased 
resiliency  risk,  and  cyber-attacks  from  governmental 
and  non-governmental  actors  are  becoming  more 
sophisticated  and  presenting  increased  risks,  all 
requiring continuous reinvestment, enhancement and 
improvement in and of our information technology and 
operational  infrastructure,  controls  and  personnel 
which  may  not  be  effectively  or  timely  deployed  or 
integrated.  Moreover,  the  financial  and  reputational 
impact of control or conduct failures can be significant. 
Persistent or repeated issues with respect to controls, 
information technology resiliency or individual conduct 
have raised and may in the future raise concerns among 
regulators  regarding  our  culture,  governance  and 
control environment. There can be no assurance that 
our efforts to address such risks will be effective. While 
we seek to contractually limit our financial exposure to 
operational risk, the degree of protection that we are 
able to achieve varies, and our potential exposure may 
be greater than the revenue we anticipate that we will 
earn from servicing our clients.

 State Street Corporation | 34

In  addition,  our  businesses  and  the  markets  in 
which we operate are continuously evolving. We may 
fail  to  identify  or  fully  understand  the  implications  of 
changes in our businesses or the financial markets and 
fail to adequately or timely enhance our risk framework 
to address those changes. To the extent that our risk 
framework is ineffective, either because it fails to keep 
pace with changes in the financial markets, regulatory 
or  industry  requirements,  technology  and  cyber-
security 
our 
counterparties, clients or service providers or for other 
reasons,  we  could  incur  losses,  suffer  reputational 
damage  or  find  ourselves  out  of  compliance  with 
applicable  regulatory  or  contractual  mandates  or 
expectations, and subject to regulatory inquiry or action 
against us.

developments, 

businesses, 

our 

leading  provider  of  services 

Operational risk is inherent in all of our business 
activities.  As  a 
to 
institutional  investors,  we  provide  a  broad  array  of 
services, including research, investment management, 
trading services and investment servicing that expose 
us  to  operational  risk.  In  addition,  these  services 
generate  a  broad  array  of  complex  and  specialized 
servicing,  confidentiality  and  fiduciary  requirements, 
many  of  which  involve  the  opportunity  for  human, 
systems  or  process  errors.  We  face  the  risk  that  the 
control  policies,  procedures  and  systems  we  have 
established to comply with our operational or security 
requirements will fail, will be inadequate or will become 
outdated. We also face the potential for loss resulting 
from inadequate or failed internal processes, employee 
supervision  or  monitoring  mechanisms,  service-
provider processes or other systems or controls, which 
could materially affect our future consolidated results of 
operations.  Given  the  volume  and  magnitude  of 
transactions we process on a daily basis, operational 
losses represent a potentially significant financial risk 
for  our  business.  Operational  errors  that  result  in  us 
remitting funds to a failing or bankrupt entity may be 
irreversible, and may subject us to losses.

We  may  also  be  subject  to  disruptions  from 
external events that are wholly or partially beyond our 
control,  which  could  cause  delays  or  disruptions  to 
operational functions, including information processing 
and financial market settlement functions. In addition, 
our  clients,  vendors  and  counterparties  could  suffer 
from such events. Should these events affect us, or the 
clients,  vendors  or  counterparties  with  which  we 
results  of 
conduct  business,  our  consolidated 
operations  could  be  negatively  affected.  When  we 
record  balance  sheet  accruals  for  probable  and 
estimable  loss  contingencies  related  to  operational 
losses, we may be unable to accurately estimate our 
potential exposure, and any accruals we establish to 
cover operational losses may not be sufficient to cover 
our  actual  financial  exposure,  which  could  have  a 
material adverse effect on our consolidated results of 
operations.

We are subject to enhanced external oversight as 
a  result  of  certain  agreements  entered  into  in 
connection with the resolution of prior regulatory 
or governmental matters.

In June 2015, we entered into a written agreement 
with  the  Federal  Reserve  and  the  Massachusetts 
Division of Banks relating to deficiencies identified in 
our compliance programs with the requirements of the 
Bank Secrecy Act, AML regulations and U.S. economic 
sanctions regulations promulgated by OFAC. As part of 
this agreement, we have been required to, among other 
things,  implement  improvements  to  our  compliance 
programs. 

Separately,  in  connection  with  the  resolution  of 
certain proceedings relating to our having charged six 
clients of our transition management business during 
2010 and 2011 amounts in excess of the contractual 
terms,  in  January  2017,  we  entered  into  a  deferred 
prosecution agreement with the Department of Justice 
and the United States Attorney for the DOJ under which 
we  agreed  to  retain  an  independent  compliance  and 
ethics monitor for a term which has now been extended 
to 2021 (subject to further extension) to, among other 
things,  review  and  monitor  the  effectiveness  of  our 
compliance  controls  and  business  ethics  and  make 
related recommendations, and in September 2017, we 
entered into a settlement agreement with the SEC that 
also  requires  us  to  retain  an  independent  ethics  and 
compliance  consultant.  We  have  retained  a  monitor 
who is fulfilling our obligations under both the deferred 
prosecution  agreement  and  the  SEC  settlement. 
Responding to the monitor's requests entails significant 
cost and management attention and we are, in general, 
required to implement remediation plans to address any 
of 
These 
recommendations  may  require  substantial  cost  and 
effort to remediate and, even when consistent with our 
own  control  enhancement  objectives,  may  reflect 
differences in approach, timing and cost than we may 
independently intend. Under the deferred prosecution 
agreement  we  also  have  a  heightened  obligation 
promptly to report issues involving potential or alleged 
fraudulent activities to the DOJ.

recommendations. 

the  monitor's 

As  a  result  of  the  enhanced  inspections  and 
monitoring  activities  to  which  we  are  subject  under 
these  agreements,  governmental  authorities  may 
identify areas in which we may need to take actions, 
which  may  be  significant,  to  enhance  our  regulatory 
compliance  or  risk  management  practices.  Such 
remedial  actions  may  entail  significant  cost, 
management attention, and systems development and 
such  efforts  may  affect  our  ability  to  expand  our 
business  until  such  remedial  actions  are  completed. 
These actions may be in addition to remedial measures 
required  by  the  Federal  Reserve  and  other  financial 
regulators  following  examinations  as  a  result  of 
regarding  our 
increased  prudential  expectations 
compliance  programs,  culture  and  risk  management. 

 State Street Corporation | 35

Our failure to implement enhanced compliance and risk 
management  procedures  in  a  manner  and  in  a  time 
frame  deemed  to  be  responsive  by  the  applicable 
regulatory  authority  could  adversely 
impact  our 
relationship  with  such  regulatory  authority  and  could 
lead to restrictions on our activities or other sanctions. 
Moreover, the identification of new or additional facts 
and  circumstances  suggesting  inappropriate  or  non-
compliant conduct, whether identified by the monitor or 
a regulatory authority, in the course of an inspection, or 
independently by us could lead to new governmental 
proceedings  or  the  re-opening  of  matters  that  were 
previously resolved. The presence of the monitor, as 
well 
rewarding 
whistleblowing,  may  also  increase  the  instances  of 
current  or  former  employees  alleging  that  certain 
practices are inconsistent with our legal or regulatory 
obligations.

governmental 

programs 

as 

Our  businesses  may  be  adversely  affected  by 
government enforcement and litigation.

frequently  subject 

The businesses in which we operate are highly-
regulated and subject to extensive external scrutiny that 
may  be  directed  generally  to  participants  in  the 
businesses or markets in which we are involved or may 
be specifically directed at us, including as a result of 
whistleblower and qui tam claims. In the course of our 
business,  we  are 
to  various 
law  enforcement 
regulatory,  governmental  and 
inquiries, investigative demands and subpoenas, and 
from time to time, our clients, or the government on its 
own behalf or on behalf of our clients or others, make 
claims and take legal action relating to, among other 
things, our performance of our fiduciary, contractual or 
regulatory responsibilities. Often, the announcement of 
any  such  matters,  or  of  any  settlement  of  a  claim  or 
action, whether it involves us or others in our industry, 
may spur the initiation of similar claims by other clients 
or governmental parties. Regulatory authorities have, 
and  are  likely  to  continue  to,  initiate  cross  industry 
reviews when a material issue is identified at a financial 
institution.  Such 
involve  costs  and 
management time and may lead to proceedings relating 
to our own activities.

inquiries 

the  attention  of 

for  disgorgement,  demands 

Regardless of the outcome of any governmental 
enforcement  or  litigation  matter,  responding  to  such 
matters  is  time-consuming  and  expensive  and  can 
divert 
senior  management. 
Governmental enforcement and litigation matters can 
involve  claims 
for 
substantial monetary damages, the imposition of civil 
or  criminal  penalties,  and  the  imposition  of  remedial 
sanctions  or  other  required  changes  in  our  business 
practices,  any  of  which  could  result  in  increased 
expenses,  loss  of  client  demand  for  our  products  or 
services,  or  harm  to  our  reputation.  The  exposure 
associated  with  any  proceedings 
that  may  be 
threatened, commenced or filed against us could have 
a material adverse effect on our consolidated results of 

In  government  settlements  since 

operations for the period in which we establish a reserve 
with  respect  to  such  potential  liability  or  upon  our 
the 
reputation. 
financial crisis, the fines imposed by authorities have 
increased substantially and may exceed in some cases 
the profit earned or harm caused by the regulatory or 
other  breach.  For  example,  in  connection  with  the 
resolution  of  the  transition  management  matter,  we 
agreed  to  pay  a  fine  of  £22.9  million  (approximately 
$37.8 million) to the U.K. FCA in 2014 and fines of $32.3 
million to each of the DOJ and the SEC in 2017. As a 
further example, we paid an aggregate of $575 million 
in  2016  to  resolve  a  series  of  investigations  and 
governmental  and  private  claims  alleging  that  our 
indirect foreign exchange rates prior to 2008 were not 
adequately  disclosed  or  were  otherwise  improper. 
These matters have also resulted in regulatory focus 
on the manner in which we charge clients and related 
disclosures.  This  focus  may  lead  to  increased  and 
prolonged  governmental  inquiries  and  client,  qui  tam 
and whistleblower claims associated with the amount 
and  disclosure  of  compensation  we  receive  for  our 
products and services. 

the 

increase 

likelihood 

Moreover,  U.S.  and  certain 

international 
governmental  authorities  have  increasingly  brought 
criminal  actions  against  financial  institutions,  and 
criminal  prosecutors  have  increasingly  sought  and 
obtained  criminal  guilty  pleas,  deferred  prosecution 
agreements or other criminal sanctions from financial 
institutions.  For  example,  in  2017  we  entered  into  a 
deferred  prosecution  agreement  with 
the  U.S. 
Department of Justice in connection with the resolution 
of  the  transition  management  matter,  and  such 
agreement  could 
that 
governmental  authorities  will  seek  criminal  sanctions 
against us in pending or future legal proceedings. See 
section “We are subject to various legal proceedings 
relating to the manner in which we have invoiced certain 
expenses, and the outcome of such proceedings could 
materially adversely affect our results of operations, or 
reputation.”  Government 
harm  our  business  or 
authorities  may  also  pursue  criminal  claims  against 
current or former employees, and these matters can, 
among  other  things,  involve  continuing  reputational 
harm to us.  For example, four of our former employees 
were  indicted  by  U.S.  prosecutors  on  charges  of 
criminal conspiracy in connection with their involvement 
in  the  transition  management  matter.  Two  of  these 
individuals pled guilty, and a third was convicted in 2018.

In many cases, we are required or may choose to 
report  inappropriate  or  non-compliant  conduct  to  the 
authorities,  and  our  failure  or  delay  to  do  so  may 
represent  an  independent  regulatory  violation  or  be 
treated  as  an  indication  of  non-cooperation  with 
governmental  authorities.  Even  when  we  promptly 
report  a  matter,  we  may  nonetheless  experience 
regulatory  fines,  liabilities  to  clients,  harm  to  our 
reputation  or  other  adverse  effects.  Moreover,  our 

 State Street Corporation | 36

settlement  or  other  resolution  of  any  matter  with  any 
one or more regulators or other applicable party may 
not forestall other regulators or parties in the same or 
other jurisdictions from pursuing a claim or other action 
against us with respect to the same or a similar matter. 

For more information about current contingencies 
relating  to  legal  proceedings,  see  Note  13  to  the 
consolidated  financial  statements  in  this  Form  10-K. 
The resolution of certain pending or potential legal or 
regulatory matters could have a material adverse effect 
on our consolidated results of operations for the period 
in which the relevant matter is resolved or an accrual is 
determined to be required, on our consolidated financial 
condition or on our reputation.

In view of the inherent difficulty of predicting the 
outcome  of  legal  and  regulatory  matters,  we  cannot 
provide assurance as to the outcome of any pending or 
potential matter or, if determined adversely against us, 
the costs associated with any such matter, particularly 
where the claimant seeks very large or indeterminate 
damages  or  where  the  matter  presents  novel  legal 
theories, involves a large number of parties, involves 
the  discretion  of  governmental  authorities  in  seeking 
sanctions or negotiated resolution or is at a preliminary 
stage.  We  may  be  unable  to  accurately  estimate  our 
exposure 
legal  and  regulatory 
contingencies  when  we  record  reserves  for  probable 
and  estimable  loss  contingencies.  As  a  result,  any 
reserves we establish may not be sufficient to cover our 
actual financial exposure. Similarly, our estimates of the 
aggregate range of reasonably possible loss for legal 
and  regulatory  contingencies  are  based  upon  then-
available  information  and  are  subject  to  significant 
judgment and a variety of assumptions and known and 
unknown  uncertainties.  The  matters  underlying  the 
estimated  range  will  change  from  time  to  time,  and 
actual results may vary significantly from the estimate 
at any time. 

the  risks  of 

to 

We are subject to various legal proceedings relating 
to  the  manner  in  which  we  have  invoiced  certain 
expenses,  and  the  outcome  of  such  proceedings 
could  materially  adversely  affect  our  results  of 
operations or harm our business or reputation.

In  2015,  we  determined  we  had  incorrectly 
invoiced  clients  for  certain  expenses.  We  have 
reimbursed most of our affected customers for those 
expenses,  and  we  have  implemented  enhancements 
to  our  billing  processes.  In  connection  with  our 
enhancements to our billing processes, we continue to 
review historical billing practices and may from time to 
time identify additional required remediation. In 2017, 
we  identified  an  additional  area  of  incorrect  expense 
billing associated with mailing services in our retirement 
services business. We currently expect the cumulative 
total of our payments to customers for these invoicing 
errors,  including  the  error  in  the  retirement  services 
business, to be at least $380 million, all of which has 

been  paid  or  is  accrued.  However,  we  may  identify 
additional remediation costs. See the risk factor “Our 
efforts to improve our billing processes and practices 
are  ongoing  and  may  result  in  the  identification  of 
additional billing errors.” 

In  March  2017,  a  purported  class  action  was 
commenced  against  us  alleging  that  our  invoicing 
practices  violated  duties  owed  to  retirement  plan 
customers under ERISA. In addition, we have received 
a purported class action demand letter alleging that our 
invoicing  practices  were  unfair  and  deceptive  under 
Massachusetts law. A class of customers, or particular 
customers, may assert that we have not paid to them 
all amounts incorrectly invoiced, and may seek double 
or treble damages under Massachusetts law.

We  are  also  cooperating  with  investigations  by 
governmental  and  regulatory  authorities  on  these 
matters, including the civil and criminal divisions of the 
DOJ  and  the  DOL  which  reviews  could  result  in 
significant fines or other sanctions, civil and criminal, 
against  us.  If  these  governmental  or  regulatory 
authorities were to conclude that all or a portion of the 
billing errors merited civil or criminal sanctions, any fine 
or other penalty could be a significant percentage, or a 
multiple of, the portion of the overcharging serving as 
the  basis  of  such  a  claim  or  of  the  full  amount 
overcharged.  The  governmental  and 
regulatory 
authorities  have  significant  discretion  in  civil  and 
criminal matters as to the fines and other penalties they 
may seek to impose. The severity of such fines or other 
penalties could take into account factors such as the 
amount  and  duration  of  our  incorrect  invoicing,  the 
government’s or regulator's assessment of the conduct 
of our employees, as well as prior conduct such as that 
which 
in  our  January  2017  deferred 
prosecution  agreement  in  connection  with  transition 
management services and our settlement of civil claims 
regarding our indirect foreign exchange business.

resulted 

to  settle 

its  claims 

that  we  violated 

In June 2019, we reached an agreement with the 
the 
SEC 
recordkeeping  provisions  of  Section  34(b)  of  the 
Investment Company Act of 1940 and caused violations 
of Section 31(a) of the Investment Company Act and 
Rules 31a-1(a) and 31a-1(b) thereunder in connection 
with our overcharges of customers which are registered 
investment companies. In reaching this settlement, we 
neither admitted nor denied the claims contained in the 
SEC’s order, and agreed to pay a civil monetary penalty 
of  $40  million.  Also  in  June  2019,  we  reached  an 
agreement with the Massachusetts Attorney General’s 
office  to  resolve  its  claims  related  to  this  matter.  In 
reaching  this  settlement,  we  neither  admitted  nor 
denied the claims  in the order and agreed to pay a civil 
monetary penalty of $5.5 million.

In  late  January  2020,  the  DOJ  outlined  a 
framework for a possible resolution of their review. We 
intend to attempt to negotiate a settlement of this matter 
with the DOJ. We expect that any settlement with the 
 State Street Corporation | 37

DOJ  will  include  both  financial  and  non-financial 
provisions. Separately, we have inquired of the DOL as 
to the status of their review. There can be no assurance 
that any settlement with the DOJ or DOL will be reached 
on financial or other terms acceptable to us or at all. 
The aggregate amount of penalties that may potentially 
be imposed upon us in connection with the resolution 
of all outstanding investigations into our historical billing 
practices  is  not  currently  known.  We  have  increased 
our 
the  pending 
government  investigations  and  civil  litigation  with 
respect to this matter. However, our ultimate liability with 
respect to this matter might be significantly in excess 
of our current accrual.

legal  accrual  with  respect 

to 

The outcome of any of these proceedings and, in 
particular,  any  criminal  sanction  could  materially 
adversely  affect  our  results  of  operations  and  could 
have  significant  collateral  consequences 
for  our 
business and reputation.

Our  efforts  to  improve  our  billing  processes  and 
practices  are  ongoing  and  may  result  in  the 
identification of additional billing errors.

lines.  We  expect 

In  2015,  we  determined  we  had  incorrectly 
invoiced some of our Investment Servicing clients for 
certain expenses. At that time, we began the process 
of  remediating  these  errors,  improving  our  billing 
processes and controls in the asset servicing business 
and  other  businesses,  and  testing  these  improved 
billing processes and controls. As a result of ongoing 
reviews, we continue to modify, enhance, and, where 
necessary, replace our existing global billing processes 
and implement and test controls for the new system. 
The objective of this billing transformation program is 
to  obtain  greater  billing  accuracy  and  consistency 
across  business 
this  billing 
transformation program to be substantially completed 
over the next two or more years. Because of the scale 
of  our  business 
identifying  and  remediating  all 
weaknesses and inefficiencies in our billing processes 
cannot  be  implemented  in  all  our  business  units 
concurrently. Accordingly the costs to remediate billing 
errors which may be discovered in that process, would 
likely be incurred over a period that we are now unable 
accurately  to  determine.  As  we  work  through  this 
process,  we  have  discovered  and  may  continue  to 
discover areas where we believe our billing processes 
need improvement, where we believe we have made 
billing errors with respect to particular customers and 
categories of fees and expenses, and where we believe 
billing arrangements between ourselves and particular 
customers  should  be  clarified.  Such  discoveries  may 
lead  to  increased  expense  and  decreased  revenues, 
the need to remediate prior billing errors, government 
investigations, or litigation that may materially impact 
our business, financial results and reputation.

theft, 

Any 
other 
misappropriation  or  inadvertent  disclosure  of,  or 
confidential 
inappropriate 

damage 

access 

loss, 

the 

to, 

or 

to 

information  we  possess  could  have  an  adverse 
impact  on  our  business  and  could  subject  us  to 
regulatory  actions,  litigation  and  other  adverse 
effects.

Our businesses and relationships with clients are 
dependent on our ability to maintain the confidentiality 
of  our  and  our  clients'  trade  secrets  and  other 
confidential  information  (including  client  transactional 
and holdings data and personal data about our clients, 
our clients' clients and our employees). Unauthorized 
access, or failure of our controls with respect to granting 
access to our systems, has in the past occurred and 
may in the future occur, resulting in theft, loss, damage 
to  or  other  misappropriation  of  such  information.  In 
addition,  our  and  our  vendors’  personnel  have  in  the 
past and may in the future inadvertently or deliberately 
disclose  client  or  other  confidential  information. Any 
theft,  loss,  damage  to  other  misappropriation  or 
inadvertent disclosure of confidential information could 
have  a  material  adverse  impact  on  our  competitive 
position,  our  relationships  with  our  clients  and  our 
reputation and could subject us to regulatory inquiries, 
enforcement  and  fines,  civil  litigation  and  possible 
financial  liability  or  costs.  To  the  extent  any  of  these 
events  involve  personal  information,  the  risks  of 
enhanced regulatory scrutiny and the potential financial 
liabilities  are  exacerbated,  particularly  under  data 
protection regulations such as the GDPR.

We  are  subject  to  variability  in  our  assets  under 
custody  and/or  administration  and  assets  under 
management, and in our financial results, due to the 
significant size of many of our institutional clients, 
and are also subject to significant pricing pressure 
due to the considerable market influence exerted 
by those clients.

to  attract 

retirement  plans, 

Our clients include institutional investors, such as 
mutual  funds,  collective  investment  funds,  UCITS, 
hedge funds and other investment pools, corporate and 
public 
insurance  companies, 
foundations, endowments and investment managers. 
In  both  our  asset  servicing  and  asset  management 
businesses,  we  endeavor 
institutional 
investors controlling large and diverse pools of assets, 
as those clients typically have the opportunity to benefit 
from the full range of our expertise and service offerings. 
Due  to  the  large  pools  of  assets  controlled  by  these 
clients, the loss or gain of one client, or even a portion 
of  the  assets  controlled  by  one  client,  could  have  a 
significant  effect  on  our  AUC/A  or  our  AUM,  as 
applicable, in the relevant period. Loss of all or a portion 
of the servicing of a client's assets can occur for a variety 
of reasons. For example, as previously reported, as a 
result of a decision to diversify providers, in 2018 one 
of our large clients decided to move the servicing for a 
portion  of  its  assets,  largely  common  trust  funds,  to 
another 
represented 
approximately $1 trillion in assets with respect to which 
we will no longer derive revenue. Our AUM or AUC/A 

provider.  The 

transition 

 State Street Corporation | 38

are also affected by decisions by institutional owners to 
favor  or  disfavor  certain  investment  instruments  or 
categories. Similarly, if one or more clients change the 
asset class in which a significant portion of assets are 
invested (e.g., by shifting investments from emerging 
markets  to  the  U.S.),  those  changes  could  have  a 
significant  effect  on  our  results  of  operations  in  the 
relevant period, as our fee rates often change based on 
the type of asset classes we are servicing or managing. 
As  our  fee  revenue  is  significantly  impacted  by  our 
levels of AUC/A and AUM, changes in levels of different 
asset classes could have a corresponding significant 
effect on our results of operations in the relevant period. 
Large institutional clients also, by their nature, are often 
able to exert considerable market influence, and this, 
combined with strong competitive forces in the markets 
for our services, has resulted in, and may continue to 
result  in,  significant  pressure  to  reduce  the  fees  we 
charge for our services in both our asset servicing and 
asset management lines of business. Our strategy of 
focusing our efforts on the segments of the market for 
investor  services  represented  by  very  large  asset 
managers and asset owners causes us to be particularly 
impacted  by  this  industry  trend.  Many  of  these  large 
clients  are  also  under  competitive  and  regulatory 
pressures  that  are  driving  them  to  manage  the 
expenses that they and their investment products incur 
more  aggressively,  which  in  turn  exacerbates  their 
pressures on our fees.

Our  business  may  be  negatively  affected  by  our 
failure 
technology 
transformation.

to  properly 

implement 

In  order  to  maintain  and  grow  our  business,  we 
must make strategic decisions about our current and 
future  business  plans  and  effectively  execute  upon 
those plans. Strategic initiatives that we are currently 
developing or executing against include cost initiatives, 
enhancements  and  efficiencies  to  our  operational 
processes, improvements to existing and new service 
offerings,  targeting for sales growth certain segments 
of  the  markets  for  investor  services  and  asset 
management,  and  enhancements  to  existing  and 
development of new information technology and other 
Implementing  strategic  programs  and 
systems. 
creating  cost  efficiencies  involves  certain  strategic, 
technological and operational risks. Many features of 
our  present  initiatives  include  investment  in  systems 
integration  and  new 
the 
development  of  new,  and  the  evolution  of  existing, 
methods and tools to accelerate the pace of innovation, 
the introduction of new services and enhancements to 
the security of our data systems. These initiatives also 
may  result  in  increased  or  unanticipated  costs,  may 
result  in  earnings  volatility,  may  take  longer  than 
anticipated to implement and may result in increases in 
operating losses, inadvertent data disclosures or other 
operating errors. In implementing these programs, we 
may have material dependencies on third parties. The 

technologies  and  also 

transition to new operating processes and technology 
infrastructure  may  also  cause  disruptions  in  our 
relationships  with  clients  and  employees  or  loss  of 
institutional  understanding  and  may  present  other 
unanticipated  technical  or  operational  hurdles.  In 
addition,  the  relocation  to  or  expansion  of  servicing 
activities and other operations in different geographic 
regions  or  vendors  may  entail  client,  regulatory  and 
other  third  party  data  use,  storage  and  security 
challenges,  as  well  as  other  regulatory  compliance, 
business  continuity  and  other  considerations.  As  a 
result,  we  may  not  achieve  some  or  all  of  the  cost 
savings  or  other  benefits  anticipated  and  may 
experience  unanticipated  challenges  from  clients, 
regulators  or  other  parties  or  reputational  harm.  In 
addition, some systems development initiatives may not 
have access to significant resources or management 
attention  and,  consequently,  may  be  delayed  or 
unsuccessful.  Many  of  our  systems 
require 
enhancements  to  meet  the  requirements  of  evolving 
regulation,  to  enhance  security  and  resiliency  and 
decommission  obsolete  technologies,  to  permit  us  to 
optimize  our  use  of  capital  or  to  reduce  the  risk  of 
operating error. In addition, the implementation of our 
State  Street  Alpha  and  integration  of  CRD  requires 
substantial  systems  development  and  expense.  We 
may  not  have  the  resources  to  pursue  all  of  these 
objectives simultaneously.

Development and completion of new products and 
services,  including  our  State  Street  Alpha,  may 
impose  additional  costs  on  us, 
involve 
dependencies on third parties and may expose us 
to increased operational and model risk.

ledger 

Our financial performance depends, in part, on our 
ability  to  develop  and  market  new  and  innovative 
services and to adopt or develop new technologies that 
differentiate our products or provide cost efficiencies, 
while  avoiding  increased  related  expenses.  This 
dependency  is  exacerbated  in  the  current  “FinTech” 
environment, where financial institutions are investing 
significantly  in  evaluating  new  technologies,  such  as 
distributed 
technology  (“Blockchain"),  and 
developing potentially industry-changing new products, 
services and industry standards. For example, in 2018, 
we  acquired  CRD,  and  we  are 
the 
capabilities we acquired in that transaction to create our 
State Street Alpha combining the offerings within our 
Investment Servicing business line. The introduction of 
new products and services can require significant time 
and resources, including regulatory approvals and the 
development  and  implementation  of  technical  data 
management, 
validation 
requirements  and  effective  security  and  resiliency 
elements. New products and services, such as State 
Street Alpha, often also involve dependencies on third 
parties  to,  among  other  things,  access  innovative 
technologies, develop new distribution channels or form 
collaborative  product  and  service  offerings,  and  can 

and  model 

leveraging 

control 

 State Street Corporation | 39

the  significant  and  ongoing 

require  complex  strategic  alliances  and  joint  venture 
relationships.   Substantial risks and uncertainties are 
associated with the introduction of new products and 
services, strategic alliances and joint ventures including 
rapid technological change in the industry, our ability to 
access technical, data and other information from our 
clients, 
investments 
required to bring new products and services to market 
in a timely manner at competitive prices, the sharing of 
benefits  in  those  relationships,  conflicts  with  existing 
business  partners  and  clients  and  sales  and  other 
materials that fully and accurately describe the product 
or  service  and  its  underlying  risks  and  are  compliant 
with applicable regulations. New products or services 
may fail to operate or perform as expected and may not 
be suitable for the intended client. Our failure to manage 
these  risks  and  uncertainties  also  exposes  us  to 
enhanced risk of operational lapses which may result 
in  the  recognition  of  financial  statement  liabilities. 
Regulatory  and  internal  control  requirements,  capital 
requirements, 
vendor 
relationships and shifting market preferences may also 
determine if such initiatives can be brought to market 
in a manner that is timely and attractive to our clients. 
Failure to successfully manage all of the above risks in 
the development and implementation of new products 
or  services,  including  completion  of  our  State  Street 
Alpha,  could  have  a  material  adverse  effect  on  our 
business  and  reputation,  consolidated  results  of 
operations or financial condition. 

alternatives, 

competitive 

Acquisitions, strategic alliances, joint ventures and 
divestitures pose risks for our business.

As  part  of  our  business  strategy,  we  acquire 
complementary  businesses  and  technologies,  enter 
into  strategic  alliances  and  joint  ventures  and  divest 
portions of our business. We undertake transactions of 
varying  sizes  to,  among  other  reasons,  expand  our 
geographic  footprint,  access  new  clients  distribution 
channels, technologies or services, develop closer or 
more  collaborative  relationships  with  our  business 
partners, bolster existing capabilities, efficiently deploy 
capital or leverage cost savings or other business or 
financial  opportunities.  We  may  not  achieve  the 
expected  benefits  of  these  transactions,  which  could 
result in increased costs, lowered revenues, ineffective 
deployment of capital, regulatory concerns, exit costs 
or diminished competitive position or reputation.

Transactions of this nature also involve a number 
of  risks  and  financial,  accounting,  tax,  regulatory, 
strategic,  managerial,  operational,  cultural  and 
employment challenges, which could adversely affect 
our  consolidated  results  of  operations  and  financial 
condition. For example, the businesses that we acquire 
or our strategic alliances or joint ventures may under-
perform  relative  to  the  price  paid  or  the  resources 
committed  by  us;  we  may  not  achieve  anticipated 
revenue growth or cost savings; or we may otherwise 
be  adversely  affected  by  acquisition-related  charges. 

The intellectual property of an acquired business may 
be an important component of the value that we agree 
to pay for such a business. However, such acquisitions 
are subject to the risks that the acquired business may 
not own the intellectual property that we believe we are 
acquiring, that the intellectual property is dependent on 
licenses from third parties, that the acquired business 
infringes  on  the  intellectual  property  rights  of  others, 
that the technology does not have the acceptance in 
the  marketplace  that  we  anticipated  or  that  the 
technology  requires  significant  investment  to  remain 
competitive. The integration of an acquired business's 
information  technology  infrastructure  into  ours  has  in 
the  past  and  may  in  the  future  also  expose  us  to 
additional  security  and  resiliency  risks.  Further,  past 
acquisitions have resulted in the recognition of goodwill 
and  other  significant 
in  our 
consolidated statement of condition. For example, we 
recorded  goodwill  and 
intangible  assets  of 
approximately  $2.46  billion  associated  with  our 
acquisition  of  CRD  in  2018.  These  assets  are  not 
eligible 
in  regulatory  capital  under 
applicable  requirements.  In  addition,  we  may  be 
required  to  record  impairment  in  our  consolidated 
statement of income in future periods if we determine 
that the value of these assets has declined.

intangible  assets 

inclusion 

for 

Through our acquisitions or joint ventures, we may 
also  assume  unknown  or  undisclosed  business, 
operational, tax, regulatory and other liabilities, fail to 
properly assess known contingent liabilities or assume 
businesses with internal control deficiencies. While in 
most of our transactions we seek to mitigate these risks 
through,  among  other 
things,  due  diligence, 
indemnification provisions or insurance, these or other 
risk-mitigating provisions we put in place may not be 
sufficient to address these liabilities and contingencies 
and involve credit and execution risks associated with 
successfully seeking recourse from a third party, such 
as  the  seller  or  an  insurance  provider.  Other  major 
financial  services  firms  have  recently  paid  significant 
penalties  to  resolve  government  investigations  into 
matters  conducted  in  significant  part  by  acquired 
entities.

Various regulatory approvals or consents, formal 
or  informal,  are  generally  required  prior  to  closing  of 
these  transactions,  which  may  include  approvals  or 
non-objections  from  the  Federal  Reserve  and  other 
domestic  and  non-U.S.  regulatory  authorities.  These 
regulatory  authorities  may  impose  conditions  on  the 
completion of the acquisition or require changes to its 
terms that materially affect the terms of the transaction 
or  our  ability  to  capture  some  of  the  opportunities 
presented by the transaction, or may not approve the 
transaction.  Any  such  conditions,  or  any  associated 
regulatory  delays,  could  limit  the  benefits  of  the 
transaction. Acquisitions or joint ventures we announce 
may not be completed if we do not receive the required 
regulatory  approvals,  if  regulatory  approvals  are 

 State Street Corporation | 40

significantly delayed or if other closing conditions are 
not satisfied.

The integration and the retention and development 
of the benefits of our acquisitions results in risks 
to our business and other uncertainties.

In  recent  years,  we  have  undertaken  several 
acquisitions, including our 2018 acquisition of CRD and 
our  2016  acquisition  of  the  General  Electric  Asset 
Management  (GEAM)  business.  The  integration  of 
acquisitions  presents  risks  that  differ  from  the  risks 
associated  with  our  ongoing  operations.  Integration 
activities are complicated and time consuming and can 
involve  significant  unforeseen  costs.  We  may  not  be 
able to effectively assimilate services, technologies, key 
personnel  or  businesses  of  acquired  companies  into 
our business or service offerings as anticipated, and we 
may  not  achieve  related  revenue  growth  or  cost 
savings. We also face the risk of being unable to retain, 
or cross-sell our products or services to, the clients of 
acquired  companies  or  joint  ventures  and  the  risk  of 
being unable to cross-sell acquired products or services 
to  our  existing  clients.  In  particular,  some  clients, 
including  significant  clients,  of  an  acquired  business 
may have the right to transition their business to other 
providers on short notice for convenience, fiduciary or 
other  reasons  and  may  take  the  opportunity  of  the 
acquisition or market, commercial, relationship, service 
the 
satisfaction  or  other  developments 
acquisition to terminate, reduce or renegotiate the fees 
or  other  terms  of  our  relationship.    Any  such  client 
losses,  reductions  or  renegotiations  likely  will  reduce 
the  expected  benefits  of  the  acquisition,  including 
revenues, cross-selling opportunities and market share 
or cause impairment to goodwill and other intangibles, 
which effects could be material, and we may not have 
recourse against the seller of the business or the client. 
The risk of client loss is even greater where the client 
is a competitor of ours. Acquisitions of technology firms 
can 
technology 
integration,  with  associated  risk  of  defects,  security 
breaches  and 
lapses  and  product 
enhancement and development activities, the costs of 
which can be difficult to estimate as well as heightened 
cultural  and  compliance  concerns  in  integrating  an 
unregulated  firm  into  a  bank  regulatory  environment. 
Acquisitions of Investment Servicing businesses entail 
information  technology  systems  conversions,  which 
involve operational risks, as well as fiduciary and other 
risks  associated  with  client  retention. Acquisitions  of 
Asset  Management  businesses  similarly 
involve 
fiduciary  and  similar  risks  associated  with  client 
retention, distribution channels and additional servicing 
opportunities. 

involve  extensive 

information 

resiliency 

following 

With  any  acquisition,  the  integration  of  the 
operations and resources of the businesses could result 
in the loss of key employees, the disruption of our and 
the  acquired  company's  ongoing  businesses  or 
inconsistencies  in  standards,  controls,  procedures  or 

policies that could adversely affect our ability to maintain 
relationships  with  clients,  business  partners  or 
employees, maintain regulatory compliance or achieve 
the anticipated benefits of the acquisition. Integration 
efforts  may  also  divert  management  attention  and 
resources.

Our  acquisition  of  CRD  and  the  integration  of  its 
business, operations and employees with our own 
may  be  more  difficult,  costly  or  time  consuming 
than  expected,  and  the  anticipated  benefits  and 
cost synergies of the acquisition may not be fully 
realized,  which  could  adversely 
impact  our 
business  operations, 
financial  condition  and 
results of operations. 

We completed our acquisition of CRD on October 
1, 2018. The success of the acquisition, including the 
achievement  of  anticipated  growth  opportunities  and 
cost synergies of the acquisition, is subject to a number 
of uncertainties and will depend, in part, on our ability 
to successfully combine and integrate CRD’s business 
into our business in an efficient and effective manner. 
The  combined  company  may 
face  significant 
challenges in implementing such integration, including 
challenges related to: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

integrating CRD's business into our own in a 
manner that permits the combined company to 
achieve  the  cost  and  operating  synergies 
anticipated to result from the acquisition, which 
could  result  in  the  anticipated  benefits  of  the 
acquisition not being realized partly or wholly 
in the time frame currently anticipated or at all; 

retaining CRD’s clients, some of which are our 
competitors;

retaining  key  management  and 
personnel;

technical 

integrating CRD’s software solutions with our 
existing  products  and  services  and  related 
operations 
including 
performance,  risk  and  compliance  analytics, 
investment  manager  operations  outsourcing, 
accounting, administration and custody;

systems, 

and 

accelerating 
of 
enhancements to the features and functions of 
CRD’s software solutions;

development 

the 

coordinating  and 
internal 
operations,  compensation  programs,  policies 
and procedures, and corporate structures; 

integrating  our 

potential unknown liabilities and unforeseen or 
increased costs and expenses; 

the possibility of faulty assumptions underlying 
expectations regarding potential synergies and 
the integration process; 

incurring  significant  acquisition-related  costs 
and expenses associated with combining our 
operations; and

 State Street Corporation | 41

• 

performance  shortfalls  as  a  result  of  the 
diversion  of  management’s  attention  and 
the 
resources 
companies’ operations. 

caused  by 

integrating 

Any of these factors could result in our failure to 
realize the anticipated benefits of the acquisition, on the 
expected timeline or at all, and could adversely impact 
our business operations, financial condition and results 
of operations.

to  non-U.S. 

jurisdictions  and 
Cost  shifting 
increased 
outsourcing  may  expose  us 
operational risk and reputational harm and may not 
result in expected cost savings.

to 

We  manage  expenses  by  migrating  certain 
business processes and business support functions to 
lower-cost geographic locations, such as India, Poland 
and China, and by outsourcing to vendors in various 
jurisdictions and to joint ventures. This effort exposes 
us to the risk that we may not maintain service quality, 
control  and  effective  management  or  business 
resiliency  within  these  operations  during  and  after 
transitions. These migrations also involve risks that our 
outsourcing vendors or joint ventures may not comply 
with their servicing and other contractual obligations to 
us,  including  with  respect  to  indemnification  and 
information  security,  and  to  the  risk  that  we  may  not 
satisfy applicable regulatory responsibilities regarding 
the  management  and  oversight  of  third  parties  and 
outsourcing  providers.  Our  geographic  footprint  also 
exposes  us  to  the  relevant  macroeconomic,  political, 
legal  and  similar  risks  generally  involved  in  doing 
business in the jurisdictions in which we establish lower-
cost  locations  or  joint  ventures  or  in  which  our 
outsourcing  vendors  locate  their  operations.  The 
increased  elements  of  risk  that  arise  from  certain 
in  some 
operating  processes  being  conducted 
jurisdictions could lead to an increase in reputational 
risk. During periods of transition of operations, greater 
operational risk and client concerns exist with respect 
to  maintaining  a  high  level  of  service  delivery  and 
business resiliency. The extent and pace at which we 
are able to move functions to lower-cost locations, joint 
ventures  and  outsourcing  providers  may  also  be 
affected by political, regulatory and client acceptance 
issues, including with respect to data use, storage and 
security.  Such  relocation  or  outsourcing  of  functions 
also entails costs, such as technology, real estate and 
restructuring expenses, which may offset or exceed the 
expected 
the  relocation  or 
outsourcing. In addition, the financial benefits of lower-
cost locations and of outsourcings may diminish over 
time or could be offset in the event that the U.S. or other 
jurisdictions impose tax, trade barrier or other measures 
which  seek  to  discourage  the  use  of  lower  cost 
jurisdictions.

financial  benefits  of 

The market transition away from broad use of the 
London  Interbank  Offered  Rate  (LIBOR)  as  an 

interest  rate  benchmark  may  impose  additional 
costs  on  us  and  may  expose  us  to  increased 
operational, model and financial risk.

Globally, regulators have advised large banks to 
assess  the  risks  and  to  prepare  for  transition  from 
LIBOR to alternative rates ahead of year end 2021. Our 
financial performance depends, in part, on our ability to 
adapt  to  market  changes  promptly,  while  avoiding 
increased  related  expenses  or  operational  errors. 
Substantial risks and uncertainties are associated with 
the market transition away from the use of LIBOR as a 
critical  interest  rate  benchmark used  to  determine 
amounts  payable  under,  and  the  value  of,  financial 
instruments and contracts. 

and 

financial 

Due to our dependencies on LIBOR, the failure or 
inability to timely plan and implement a LIBOR transition 
program 
to  maintain  operational  continuity  and 
minimize economic impact for our clients, ourselves and 
other  stakeholders  could  negatively 
impact  our 
performance.  Those 
business 
dependencies  include  LIBOR-based  securities  and 
loans  held  in  our  investment  portfolio,  LIBOR-based 
preferred stock and long-term debt issued by us and 
LIBOR-based client fee schedules and deposit pricing. 
Also,  our  internal  models  which  support  decision 
making and risk management will require adjustments, 
which may cause weaknesses in the underlying model, 
inadequate assumptions or lead to reliance on poor or 
inaccurate data.  Assets held by our customers in their 
investment portfolios or in the investment portfolios we 
manage for others have LIBOR-based terms. We need 
to enhance our processes and systems to account for 
the  new  alternative  rates-based  instruments  as  they 
come 
the transition  of  LIBOR-based 
instruments to their fallback language and uncertainty 
as  to  how  such  instruments  should  be  valued  where 
such fallback language is unclear. These process and 
systems  requirements  could  adversely  impact  our 
business,  which  in  some  instances  is  dependent  on 
critical inputs from third parties, who themselves must 
timely  adapt  to  the  market  changes  and  failure  to 
implement the terms of those instruments in a manner 
consistent  with  customer  expectation  could  lead  to 
disputes  and  operational 
issues.  Failure  or 
perceived failure  to  adequately  prepare  for  LIBOR 
transition  could  affect  our  ability  to  attract  and  retain 
clients. Uncertainty relative to external developments 
necessary for the market transition away from LIBOR 
but  outside  of  our  control  could  further  increase  the 
costs and risks of the transition for us or our subsidiaries 
and  have  an  adverse  impact  on  our  operational  and 
financial performance.

to  market, 

Our calculations of credit, market and operational 
risk  exposures,  total  RWA  and  capital  ratios  for 
regulatory  purposes  depend  on  data 
inputs, 
formulae,  models,  correlations  and  assumptions 
that  are  subject  to  change  over  time,  which 
changes, in addition to our consolidated financial 

 State Street Corporation | 42

results, could materially impact our risk exposures, 
our total RWA and our capital ratios from period to 
period.

To calculate our credit, market and operational risk 
exposures,  our  total  RWA  and  our  capital  ratios  for 
regulatory purposes, the Basel III rule involves the use 
of  current  and  historical  data,  including  our  own  loss 
data  and  similar  information  from  other  industry 
participants, market volatility measures, interest rates 
and spreads, asset valuations, credit exposures and the 
creditworthiness  of  our  counterparties.  These 
calculations  also  involve  the  use  of  quantitative 
formulae, statistical models, historical correlations and 
significant assumptions. We refer to the data, formulae, 
models, correlations and assumptions, as well as our 
related internal processes, as our “advanced systems.” 
While our advanced systems are generally quantitative 
in nature, significant components involve the exercise 
of judgment based on, among other factors, our and the 
financial services industry's evolving experience. Any 
of these judgments or other elements of our advanced 
systems may not, individually or collectively, precisely 
represent  or  calculate  the  scenarios,  circumstances, 
outputs or other results for which they are designed or 
intended. Collectively, they represent only our estimate 
of associated risk.

In addition, our advanced systems are subject to 
update and periodic revalidation in response to changes 
in our business activities and our historical experiences, 
forces and events experienced by the market broadly 
or  by  individual  financial  institutions,  changes  in 
regulations  and  regulatory  interpretations  and  other 
factors, and are also subject to continuing regulatory 
review  and  approval.  For  example,  a  significant 
operational  loss  experienced  by  another  financial 
institution, even if we do not experience a related loss, 
could result in a material change in the output of our 
advanced  systems  and  a  corresponding  material 
change in our risk exposures, our total RWA and our 
capital ratios compared to prior periods. An operational 
loss that we experience could also result in a material 
change in our capital requirements for operational risk 
under  the  advanced  approaches,  depending  on  the 
severity of the loss event, its characterization among 
the seven Basel-defined UOM, and the stability of the 
distributional  approach  for  a  particular  UOM,  and 
without direct correlation to the effects of the loss event, 
or the timing of such effects, on our results of operations. 
Due  to  the  influence  of  changes  in  our  advanced 
systems, whether resulting from changes in data inputs, 
regulation  or  regulatory  supervision  or  interpretation, 
specific  to  us  or  more  general  market,  or  individual 
financial  institution-specific,  activities  or  experiences, 
or other updates or factors, we expect that our advanced 
systems  and  our  credit,  market  and  operational  risk 
exposures,  our  total  RWA  and  our  capital  ratios 
calculated under the Basel III rule will change, and may 
be volatile, over time, and that those latter changes or 

volatility could be material as calculated and measured 
from period to period.

Our  businesses  may  be  negatively  affected  by 
adverse publicity or other reputational harm.

fines, 

regulatory  actions  or 

Our  relationship  with  many  of  our  clients  is 
predicated on our reputation as a fiduciary and a service 
provider that adheres to the highest standards of ethics, 
service  quality  and  regulatory  compliance.  Adverse 
publicity, 
litigation, 
operational  failures  or  the  failure  to  meet  client 
expectations  or  fiduciary  or  other  obligations  could 
materially and adversely affect our reputation, our ability 
to  attract  and  retain  clients  or  key  employees  or  our 
sources of funding for the same or other businesses. 
For  example,  over  the  past  several  years  we  have 
experienced  adverse  publicity  with  respect  to  our 
indirect  foreign  exchange  trading,  and  this  adverse 
publicity has contributed to a shift of client volume to 
other foreign exchange execution methods. Similarly, 
governmental  actions  and  reputational  issues  in  our 
transition  management  business  in  the  U.K.  have 
adversely affected our transition management revenue 
and, with criminal convictions or guilty pleas of three of 
our  former  employees  in  2018  and  the  deferred 
prosecution agreement we entered into with the DOJ in 
early  2017  and  the  related  SEC  settlement,  these 
effects  have  the  potential  to  continue.  The  client 
invoicing  matter  we  announced  in  late  2015  has  the 
potential  to  result  in  similar  effects.  For  additional 
information about these matters, see the risk factor "Our 
businesses may be adversely affected by government 
enforcement and litigation."

Preserving  and  enhancing  our  reputation  also 
depends  on  maintaining  systems,  procedures  and 
controls  that  address  known  risks  and  regulatory 
requirements,  as  well  as  our  ability  to  timely  identify,
understand and mitigate additional risks that arise due 
to changes in our businesses and the marketplaces in 
which we operate, the regulatory environment and client 
expectations.

We  may  not  be  able  to  protect  our  intellectual 
property, and we are subject to claims of third-party 
intellectual property rights.

Our  potential  inability  to  protect  our  intellectual 
property  and  proprietary  technology  effectively  may 
allow  competitors  to  duplicate  our  technology  and 
products  and  may  adversely  affect  our  ability  to 
compete with them. To the extent that we do not protect 
our  intellectual  property  effectively  through  patents, 
maintaining trade secrets or other means, other parties, 
including  former  employees,  with  knowledge  of  our 
intellectual property may seek to exploit our intellectual 
property for their own or others' advantage. In addition, 
we may infringe on claims of third-party patents, and 
we may face intellectual property challenges from other 
parties, including  clients or service providers with whom 
we may engage in the development or implementation 

 State Street Corporation | 43

in 

infringement 

is  enhanced 

of  other  products,  services  or  solutions  or  to  whose 
information we may have access for limited permitted 
purposes but with whom we also compete. The risk of 
such 
the  current 
competitive  “Fintech”  environment,  particularly  with 
respect  to  our  development  of  new  products  and 
services  containing  significant  technology  elements 
and  dependencies,  any  of  which  could  become  the 
subject  of  an  infringement  claim.  We  may  not  be 
successful in defending against any such challenges or 
in obtaining licenses to avoid or resolve any intellectual 
property disputes. Third-party intellectual rights, valid 
or not, may also impede our deployment of the full scope 
of  our  products  and  service  capabilities 
in  all 
jurisdictions in which we operate or market our products 
and services.

risk 

The  quantitative  models  we  use  to  manage  our 
business  may  contain  errors  that  result 
in 
inadequate 
inaccurate 
valuations or poor business decisions, and lapses 
in disclosure controls and procedures or internal 
control over financial reporting could occur, any of 
which could result in material harm.

assessments, 

We use quantitative models to help manage many 
different aspects of our businesses. As an input to our 
overall assessment of capital adequacy, we use models 
to  measure  the  amount  of  credit  risk,  market  risk, 
operational risk, interest rate risk and liquidity risk we 
face.  During  the  preparation  of  our  consolidated 
financial  statements,  we  sometimes  use  models  to 
measure  the  value  of  asset  and  liability  positions  for 
which reliable market prices are not available. We also 
use models to support many different types of business 
decisions  including  trading  activities,  hedging,  asset-
and-liability  management  and  whether  to  change 
business  strategy.  Weaknesses  in  the  underlying 
model, inadequate model assumptions, normal model 
limitations,  inappropriate  model  use,  weaknesses  in 
model implementation or poor data quality, could result 
in unanticipated and adverse consequences, including 
material 
loss  and  material  non-compliance  with 
regulatory  requirements  or  expectations.  Because  of 
our widespread usage of models, potential weaknesses 
in our MRM practices pose an ongoing risk to us.

We  also  may  fail  to  accurately  quantify  the 
magnitude  of  the  risks  we  face.  Our  measurement 
methodologies rely on many assumptions and historical 
analyses and correlations. These assumptions may be 
incorrect, and the historical correlations on which we 
rely may not continue to be relevant. Consequently, the 
measurements that we make for regulatory purposes 
may  not  adequately  capture  or  express  the  true  risk 
profiles  of  our  businesses.  Moreover,  as  businesses 
and  markets  evolve,  our  measurements  may  not 
accurately  reflect 
this  evolution.  While  our  risk 
measures  may  indicate  sufficient  capitalization,  they 
may  underestimate  the  level  of  capital  necessary  to 
conduct our businesses.

Additionally,  our  disclosure 

controls  and 
procedures may not be effective in every circumstance, 
and, similarly, it is possible we may identify a material 
weakness  or  significant  deficiency  in  internal  control 
over financial reporting. Any such lapses or deficiencies 
may materially and adversely affect our business and 
consolidated  results  of  operations  or  consolidated 
financial  condition,  restrict  our  ability  to  access  the 
capital  markets,  require  us  to  expend  significant 
resources to correct the lapses or deficiencies, expose 
us to regulatory or legal proceedings, subject us to fines, 
penalties or judgments or harm our reputation.

We may incur losses arising from our investments 
in  sponsored  investment  funds,  which  could  be 
material to our consolidated results of operations 
in the periods incurred.

investment 

these  sponsored 

In  the  normal  course  of  business,  we  manage 
various types of sponsored investment funds through 
State Street Global Advisors. The services we provide 
to 
funds  generate 
management  fee  revenue,  as  well  as  servicing  fees 
from our other businesses. From time to time, we may 
invest in the funds, which we refer to as seed capital, 
in order for the funds to establish a performance history 
for newly launched strategies. These funds may meet 
the definition of variable interest entities, as defined by 
U.S. GAAP, and if we are deemed to be the primary 
beneficiary  of  these  funds,  we  may  be  required  to 
consolidate  these  funds  in  our  consolidated  financial 
statements  under  U.S.  GAAP.  The  funds  follow 
specialized  investment  company  accounting  rules 
which prescribe fair value for the underlying investment 
securities held by the funds.

for 

In the aggregate, we expect any financial losses 
that we realize over time from these seed investments 
to  be  limited  to  the  actual  amount  invested  in  the 
consolidated fund. However, in the event of a fund wind-
down,  gross  gains  and  losses  of  the  fund  may  be 
recognized 
in 
different periods during the time the fund is consolidated 
but not wholly owned. Although we expect the actual 
economic loss to be limited to the amount invested, our 
losses in any period for financial accounting purposes 
could exceed the value of our economic interests in the 
fund  and  could  exceed  the  value  of  our  initial  seed 
capital investment.

financial  accounting  purposes 

In instances where we are not deemed to be the 
primary beneficiary of the sponsored investment fund, 
we do not include the funds in our consolidated financial 
statements. Our risk of loss associated with investment 
in these unconsolidated funds primarily represents our 
seed capital investment, which could become realized 
as a result of poor investment performance. However,
the amount of loss we may recognize during any period 
would  be  limited  to  the  carrying  amount  of  our 
investment.

 State Street Corporation | 44

Our  reputation  and  business  prospects  may  be 
damaged if our clients incur substantial losses in 
investment pools in which we act as agent or are 
restricted  in  redeeming  their  interests  in  these 
investment pools.

We manage assets on behalf of clients in several 
forms, including in collective investment pools, money 
market funds, securities finance collateral pools, cash 
collateral  and  other  cash  products  and  short-term 
investment  funds.  Our  management  of  collective 
investment  pools  on  behalf  of  clients  exposes  us  to 
reputational risk and operational losses. If our clients 
incur  substantial  investment  losses  in  these  pools, 
receive redemptions as in-kind distributions rather than 
in  cash,  or  experience  significant  under-performance 
relative to the market or our competitors' products, our 
reputation could be significantly harmed, which harm 
could significantly and adversely affect the prospects of 
our  associated  business  units.  Because  we  often 
implement  investment  and  operational  decisions  and 
actions over multiple investment pools to achieve scale, 
we  face  the  risk  that  losses,  even  small  losses,  may 
have a significant effect in the aggregate.

Within our Investment Management business, we 
manage investment pools, such as mutual funds and 
collective  investment  funds  that  generally  offer  our 
clients the ability to withdraw their investments on short 
notice, generally daily or monthly. This feature requires 
that we manage those pools in a manner that takes into 
account  both  maximizing  the  long-term  return  on  the 
investment pool and retaining sufficient liquidity to meet 
reasonably  anticipated  liquidity  requirements  of  our 
clients. The importance of maintaining liquidity varies 
by product type, but it is a particularly important feature 
in money market funds and other products designed to 
maintain a constant net asset value of $1.00. In the past, 
we have imposed restrictions on cash redemptions from 
the  agency  lending  collateral  pools,  as  the  per-unit 
market value of those funds' assets had declined below 
the constant $1.00 the funds employ to effect purchase 
and  redemption  transactions.  Both  the  decline  of  the 
funds' net asset value below $1.00 and the imposition 
of restrictions on redemptions had a significant client, 
reputational  and  regulatory  impact  on  us,  and  the 
recurrence of such or similar circumstances in the future 
could  adversely  impact  our  consolidated  results  of 
operations and financial condition. We have also in the 
past continued to process purchase and redemption of 
units  of  investment  products  designed  to  maintain  a 
constant  net  asset  value  at  $1.00  although  the  fair 
market value of the fund’s assets were less than $1.00. 
If in the future we were to continue to process purchases 
and redemptions from such products at $1.00 when the 
fair market value of our collateral pools' assets is less 
than $1.00, we could be exposed to significant liability.

If  higher  than  normal  demands  for  liquidity  from 
our  clients  were  to  occur,  managing  the  liquidity 
requirements of our collective investment pools could 

to  consolidate 

become more difficult. If such liquidity problems were 
to  recur,  our  relationships  with  our  clients  may  be 
in  certain 
adversely  affected,  and,  we  could, 
circumstances,  be 
the 
required 
investment  pools  into  our  consolidated  statement  of 
condition; levels of redemption activity could increase; 
and our consolidated results of operations and business 
prospects could be adversely affected. In addition, if a 
money  market  fund  that  we  manage  were  to  have 
unexpected liquidity demands from investors in the fund 
that  exceeded  available  liquidity,  the  fund  could  be 
required  to  sell  assets  to  meet  those  redemption 
requirements, and selling the assets held by the fund 
at a reasonable price, if at all, may then be difficult.

Because of the size of the investment pools that 
we  manage,  we  may  not  have  the  financial  ability  or 
regulatory  authority  to  support  the  liquidity  or  other 
demands of our clients. Any decision by us to provide 
financial support to an investment pool to support our 
reputation in circumstances where we are not statutorily 
or contractually obligated to do so could result in the 
recognition of significant losses, could adversely affect 
the regulatory view of our capital levels or plans and 
could,  in  some  cases,  require  us  to  consolidate  the 
investment  pools  into  our  consolidated  statement  of 
condition. Any failure of the pools to meet redemption 
requests, or under- performance of our pools relative 
to  similar  products  offered  by  our  competitors,  could 
harm our business and our reputation.

Competition for our employees is intense, and we 
may  not  be  able  to  attract  and  retain  the  highly 
skilled people we need to support our business.

Our success depends, in large part, on our ability 
to attract and retain key personnel. Competition for the 
best people in most activities in which we engage can 
be intense, and we may not be able to hire people or 
retain them, particularly in light of challenges associated 
with evolving compensation restrictions applicable, or 
which  may  become  applicable,  to  banks  and  some 
asset managers and that potentially are not applicable 
to other financial services firms in all jurisdictions or to 
technology  firms,  generally.  The  unexpected  loss  of 
services  of  key  personnel  in  business  units,  control 
functions, information technology, operations or other 
areas  could  have  a  material  adverse  impact  on  our 
business because of their skills, their knowledge of our 
markets, operations and clients, their years of industry 
experience and, in some cases, the difficulty of promptly 
finding qualified replacement personnel. Similarly, the 
loss of key personnel, either individually or as a group, 
could  adversely  affect  our  clients'  perception  of  our 
ability to continue to manage certain types of investment 
management  mandates  to  provide  other  services  to 
them  or  to  maintain  a  culture  of  innovation  and 
proficiency.

 State Street Corporation | 45

We are subject to intense competition in all aspects 
of our business, which could negatively affect our 
ability to maintain or increase our profitability.

The markets in which we operate across all facets 
of our business are both highly competitive and global. 
These  markets  are  changing  as  a  result  of  new  and 
evolving  laws  and  regulations  applicable  to  financial 
services 
institutions.  Regulatory-driven  market 
changes  cannot  always  be  anticipated,  and  may 
adversely affect the demand for, and profitability of, the 
products  and  services  that  we  offer.  In  addition,  new 
market entrants and competitors may address changes 
in the markets more rapidly than we do, or may provide 
clients with a more attractive offering of products and 
services, adversely affecting our business. Our efforts 
to develop and market new products, particularly in the 
“Fintech” sector, may position us in new markets with 
pre-existing  competitors  with  strong  market  position. 
We have also experienced, and anticipate that we will 
continue to experience, significant pricing pressure in 
many of our core businesses, particularly our custodial 
and  investment  management  services.  This  pricing 
pressure has and may continue to impact our revenue 
growth  and  operational  margins  and  may  limit  the 
positive  impact  of  new  client  demand  and  growth  in 
AUC/A.  Many  of  our  businesses  compete  with  other 
domestic and international banks and financial services 
investment 
companies,  such  as  custody  banks, 
advisors, broker/dealers, outsourcing companies and 
data  processing  companies.  Further  consolidation 
within  the  financial  services  industry  could  also  pose 
challenges  to  us  in  the  markets  we  serve,  including 
potentially 
increased  downward  pricing  pressure 
across our businesses.

Some of our competitors including our competitors 
in  core  services,  have  substantially  greater  capital 
resources than we do or are not subject to as stringent 
capital or other regulatory requirements as are we. In 
some of our businesses, we are service providers to 
significant competitors. These competitors are in some 
instances significant clients, and the retention of these 
clients involves additional risks, such as the avoidance 
of  actual  or  perceived  conflicts  of  interest  and  the 
maintenance of high levels of service quality and intra-
company confidentiality. The ability of a competitor to 
offer comparable or improved products or services at a 
lower price would likely negatively affect our ability to 
maintain or increase our profitability. Many of our core 
services  are  subject  to  contracts  that  have  relatively 
short terms or may be terminated by our client after a 
short notice period. In addition, pricing pressures as a 
result  of  the  activities  of  competitors,  client  pricing 
reviews, and rebids, as well as the introduction of new 
products, may result in a reduction in the prices we can 
charge for our products and services.

Long-term  contracts  expose  us  to  pricing  and 
performance risk.

We  enter  into  long-term  contracts  to  provide 
middle  office  or  investment  manager  and  alternative 
investment  manager  operations  outsourcing  services 
to clients, including services related to certain trading 
activities, cash reporting, settlement and reconciliation 
activities,  collateral  management  and  information 
technology  development.  We  also  may  enter  into 
longer-term arrangements with respect to custody, fund 
administration  and  depository  services.  These 
arrangements generally set forth our fee schedule for 
the term of the contract and, absent a change in service 
requirements, do not permit us to re-price the contract 
for changes in our costs or for market pricing. The long-
term contracts for these relationships require, in some 
cases,  considerable  up-front 
investment  by  us, 
including technology and conversion costs, and carry 
the risk that pricing for the products and services we 
provide might not prove adequate to generate expected 
operating margins over the term of the contracts.

The  profitability  of  these  contracts  is  largely  a 
function of our ability to accurately calculate pricing for 
our  services,  efficiently  assume  our  contractual 
responsibilities in a timely manner, control our costs and 
maintain the relationship with the client for an adequate 
period of time to recover our up-front investment. Our 
estimate of the profitability of these arrangements can 
be adversely affected by declines in the assets under 
the  clients'  management,  whether  due  to  general 
declines  in  the  securities  markets  or  client-specific 
these 
issues. 
arrangements may be based on our ability to cross-sell 
additional  services  to  these  clients,  and  we  may  be 
unable to do so. In addition, such contracts may permit 
early termination or reduction in services in the event 
that certain service levels are not met, which termination 
or  service  reduction  may  result  in  loss  of  upfront 
investment in onboarding the client.

the  profitability  of 

In  addition, 

on 

conversion 

Performance risk exists in each contract, given our 
dependence 
and 
successful 
implementation onto our own operating platforms of the 
service activities provided. Our failure to meet specified 
service  levels  or  implementation  timelines  may  also 
adversely affect our revenue from such arrangements, 
or permit early termination of the contracts by the client. 
If  the  demand  for  these  types  of  services  were  to 
decline, we could see our revenue decline.

 State Street Corporation | 46

Changes  in  accounting  standards  may  adversely 
affect our consolidated financial statements.

New accounting standards, or changes to existing 
accounting standards, resulting both from initiatives of 
the  FASB  as  well  as  changes  in  the  interpretation  of 
existing  accounting  standards  potentially  could  affect 
our consolidated results of operations, cash flows and 
financial condition. These changes can materially affect 
how we record and report our consolidated results of 
operations,  cash  flows,  financial  condition  and  other 
financial information. In some cases, we could elect, or 
be  required,  to  apply  a  new  or  revised  standard 
retroactively, resulting in the revised treatment of certain 
transactions  or  activities,  and,  in  some  cases,  the 
revision  of  our  consolidated  financial  statements  for 
prior  periods.  For  additional  information  regarding 
changes in accounting standards, refer to the “Recent 
Accounting  Developments”  section  of  Note  1  to  the 
consolidated financial statements in this Form 10-K.

in 

tax 

Changes 
laws,  rules  or  regulations, 
challenges  to  our  tax  positions  with  respect  to 
historical 
the 
composition of our pre-tax earnings may increase 
our effective tax rate and thus adversely affect our 
consolidated financial statements.

transactions,  and  changes 

in 

Our  businesses  can  be  directly  or  indirectly 
affected by new tax legislation, the expiration of existing 
tax  laws  or  the  interpretation  of  existing  tax  laws 
worldwide.  On December 22, 2017, the United States 
enacted the Tax Cuts and Jobs Act (TCJA), generally 
effective  January  2018.  This  decreased  the  U.S. 
corporate income tax rate from 35% to 21%, repealed 
the corporate alternative minimum tax and replaced the 
existing worldwide tax system with a modified territorial 
system.    The  modified  territorial  system  eliminates 
income  tax  on  foreign  dividends  and  introduces  new 
provisions  that  generate  incremental  tax  on  foreign 
earnings, base erosion payments and limit the benefit 
of foreign tax credits.  The U.S. Treasury has yet to issue 
final  guidance  on  certain  of  these  provisions  and 
depending on that guidance, our effective tax rate could 
be adversely affected.

U.S. 

state 

governments, 

including 
Massachusetts,  and  jurisdictions  around  the  world 
continue to review proposals to amend tax laws, rules 
and regulations applicable to our businesses that could 
have  a  negative  impact  on  our  capital  or  after-tax 
earnings.  In the normal course of our business, we are 
subject to review by U.S. and non-U.S. tax authorities.  
A  review  by  any  such  authority  could  result  in  an 
increase in our recorded tax liability.  In addition to the 
is 
aforementioned  risks,  our  effective 
dependent on the nature and geographic composition 
of our pre-tax earnings and could be negatively affected 
by changes in these factors.

tax  rate 

We  may  incur  losses  as  a  result  of  unforeseen 
events 
terrorist  attacks,  natural 
disasters, the emergence of a pandemic or acts of 
embezzlement.

including 

Acts  of 

terrorism,  natural  disasters  or 

the 
emergence of a pandemic could significantly affect our 
business.  We  have  instituted  disaster  recovery  and 
continuity plans to address risks from terrorism, natural 
disasters  and  pandemic;  however,  anticipating  or 
addressing  all  potential  contingencies  is  not  possible 
for  events  of  this  nature.  Acts  of  terrorism,  either 
targeted or broad in scope, or natural disasters could 
damage our physical facilities, harm our employees and 
disrupt our operations. A pandemic, or concern about a 
possible pandemic, could lead to operational difficulties 
and impair our ability to manage our business. Acts of 
terrorism, natural disasters and pandemics could also 
negatively affect our clients, counterparties and service 
providers,  as  well  as  result  in  disruptions  in  general 
economic activity and the financial markets.

 State Street Corporation | 47

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2.  PROPERTIES

Our headquarters is located at State Street Financial Center, One Lincoln Street, Boston, Massachusetts, a 36-
story leased office building. Various divisions of our two lines of business, as well as support functions, occupy space 
in this building. We occupy three buildings located in Quincy, Massachusetts, one of which we own and two of which 
we lease, along with the Channel Center and Summer Street, other leased office buildings located in Boston, all of 
which function as our principal facilities.

We occupy a total of approximately 7.8 million square feet of office space and related facilities worldwide, of which 
approximately 6.8 million square feet are leased. The following table provides information on certain of our office space 
and related facilities:

Principal Properties(1)

City

U.S. and Canada:
State Street Financial Center
Channel Center
Summer Street
District Avenue
Heritage Drive
John Adams Building
Josiah Quincy Building
Grafton Data Center
Westborough Data Center
Summer Street
Pennsylvania Avenue
College Road East
Avenue of the Americas
Adelaide Street East

Europe, Middle East and Africa:
Churchill Place
Brienner Strasse
Sir John Rogerson's Quay
Via Ferrante Aporti
Kirchberg
Titanium Tower
BIG
Bonarka
CBK

Asia Pacific:
George Street
San Dun
Tian Tang
Ecoworld 6B
Ecoworld 7
Knowledge City Salarpuria
Knowledge City Octave

Boston
Boston
Boston
Burlington
Quincy
Quincy
Quincy
Grafton
Westborough
Stamford
Kansas City
Princeton
New York
Toronto

London
Munich
Dublin
Milan
Luxembourg
Gdansk
Krakow
Krakow
Krakow

Sydney
Hangzhou
Hangzhou
Bangalore
Bangalore
Hyderabad
Hyderabad

State/
Country

MA
MA
MA
MA
MA
MA
MA
MA
MA
CT
MO
NJ
NY
Canada

England
Germany
Ireland
Italy
Luxembourg
Poland
Poland
Poland
Poland

Australia
China
China
India
India
India
India

Owned/
Leased

Leased
Leased
Leased
Leased
Leased
Owned
Leased
Owned
Owned
Leased
Leased
Leased
Leased
Leased

Leased
Leased
Leased
Leased
Leased
Leased
Leased
Leased
Leased

Leased
Leased
Leased
Leased
Leased
Leased
Leased

(1) We lease other properties in the above regions which consists of 42 locations in the U.S. and Canada, 34 locations in Europe, Middle East, and Africa
 (EMEA) and 38 locations in Asia Pacific.

ITEM 3. LEGAL PROCEEDINGS

The  information  required  by  this  Item  is  provided  under  "Legal  and  Regulatory  Matters"  in  Note  13  to  the 

consolidated financial statements in this Form 10-K, and is incorporated herein by reference.

ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable.

 State Street Corporation | 48

INFORMATION ABOUT OUR EXECUTIVE OFFICERS 

The following table presents certain information with respect to each of our executive officers as of February 20, 

2020.

Name

Ronald P. O'Hanley
Eric W. Aboaf
Ian W. Appleyard
Jorg Ambrosius
Francisco Aristeguieta
Tracy Atkinson
Aunoy Banerjee
Jeffrey N. Carp
Nadine Chakar
Andrew J. Erickson
Brian Franz
Hannah M. Grove
Kathryn M. Horgan
Andrew P. Kuritzkes
John Lehner
Louis D. Maiuri
Ian Martin
Donna M. Milrod
Elizabeth Nolan

John Plansky

Cyrus Taraporevala

Age
63
55
55
49
54
55
41
63
55
50
54
56
54
59
54
55
58
52
57

55

53

Position

Chairman, President and Chief Executive Officer
Executive Vice President and Chief Financial Officer
Executive Vice President, Global Controller and Chief Accounting Officer
Executive Vice President and Head of Europe, Middle East and Africa
Executive Vice President and Chief Executive Officer for International Business
Executive Vice President and Acting Chief Administrative Officer
Executive Vice President and Chief Transformation Officer
Executive Vice President, Chief Legal Officer and Secretary
Executive Vice President and Head of Global Markets
Executive Vice President and Head of Global Services
Executive Vice President and Chief Information Officer
Executive Vice President and Chief Marketing Officer
Executive Vice President and Chief Human Resources and Citizenship Officer
Executive Vice President and Chief Risk Officer
Executive Vice President and Head of Global Services, North America
Executive Vice President and Chief Operating Officer
Executive Vice President and Head of Asia Pacific
Executive Vice President and Head of Global Clients Division
Executive Vice President and Head of Global Delivery
Executive Vice President, Head of Global Exchange and Chief Executive Officer of Charles
River Development
President and Chief Executive Officer, State Street Global Advisors

All executive officers are appointed by the Board 
of Directors and hold office at the discretion of the Board. 
No family relationships exist among any of our directors 
and executive officers.

Mr. O'Hanley joined State Street in April 2015 and 
since January 1, 2019  has served as the President and 
Chief Executive Officer. He was appointed Chairman of 
the Board effective January 1, 2020. Prior to this role 
Mr. O'Hanley served as President and Chief Operating 
Officer  from  November  2017  to  December  2018  and 
served  as  Vice  Chairman  from  January  1,  2017  to 
November  2017.  He  served  as  the  Chief  Executive 
Officer and President of State Street Global Advisors, 
the  investment  management  arm  of  State  Street 
Corporation, from April 2015 to November 2017. Prior 
to joining State Street, Mr. O'Hanley was president of 
Asset Management & Corporate Services for Fidelity 
Investments,  a  financial  and  mutual  fund  services 
corporation, from 2010 to February 2014. From 1997 
to  2010,  Mr.  O'Hanley  served  in  various  positions  at 
Bank of New York Mellon, a global banking and financial 
services  corporation,  serving  as  president  and  chief 
executive officer of BNY Asset Management in Boston 
from 2007 to 2010.

Mr. Aboaf joined State Street in December 2016 
as  Executive  Vice  President  and  has  served  as 
Executive  Vice  President  and  Chief  Financial  Officer 
since February 2017. Prior to joining State Street, Mr. 
Aboaf  served  as  chief  financial  officer  of  Citizens 
Financial Group, a financial services and retail banking 

from  April  2015 

to  December  2016,  with 
firm, 
responsibility  for  all  finance  functions  and  corporate 
development. From 2003 to March 2015, he served in 
several senior management positions for Citigroup, a 
global  investment  banking  and  financial  services 
corporation,  including  as  global  treasurer  and  as  the 
chief  financial  officer  of  the  institutional  client  group, 
which included the custody business.

Mr. Appleyard joined State Street in May 2018 as 
Executive Vice President, Global Controller and Chief 
Accounting  Officer.  Prior  to  joining  State  Street,  Mr. 
Appleyard served as managing director in group finance 
for Credit Suisse, a provider of financial services, from 
May  2013  to  April  2018  and  held  several  senior 
management positions with Credit Suisse after joining 
in  September  2008.  Prior  to  Credit  Suisse,  Mr. 
Appleyard  held  senior  positions  at  HSBC  and 
JPMorgan.

Mr. Ambrosius  joined  State  Street  in  2001  and 
since July 2019 has served as Executive Vice President 
and head of Europe, the Middle East and Africa. Prior 
to this role, he served as co-head of Global Services, 
Europe, the Middle East and Africa  from August 2018 
to June 2019. Prior to that role, he was head of Sector 
Solutions,  Europe,  the  Middle  East  and  Africa  from 
January  2019  to  June  2019.  Mr. Ambrosius  has  held 
several  other  positions  within  State  Street  during  his 
over 18 years with State Street.

Mr. Aristeguieta joined State Street in July 2019 
as Executive Vice President and Chief Executive Officer 

 State Street Corporation | 49

of International Business. Prior to joining State Street, 
Mr. Aristeguieta was Chief Executive Officer of Asia for 
Citigroup,  an  international  investment  banking  and 
financial  services  provider,  from  June  2015  to  June 
2019. Prior to that role, he served as Chief Executive 
Officer of Citigroup Latin America from January 2013 to 
June  2015  and  before 
led  Citigroup’s 
in  Latin  America 
Transaction  Services  Group 
encompassing  securities  servicing,  trade  and  cash 
management, and served as vice chairman of Banco 
de Chile.

that  he 

Ms. Atkinson joined State Street in 2008 and since 
May 2019 has served as Executive Vice President and 
Acting Chief Administrative Officer. Prior to this role, she 
served  as  Executive  Vice  President  and  Chief 
Compliance Officer from 2017 to 2019 and as Treasurer 
from  2016  to  2017.  Ms. Atkinson  has  served  as  an 
Executive Vice President of State Street since joining 
in  2008  and  has  held  many  leadership  positions  in 
investor 
finance, 
relations, business unit finance and enterprise decision 
support and was previously Resolution Officer for State 
Street. Prior to joining State Street, Ms. Atkinson served 
in  leadership  positions  at  Massachusetts  Financial 
Services 
at 
PricewaterhouseCoopers,  where  she  led  risk  and 
controls assurance reviews for financial services firms. 
Ms. Atkinson has informed us that she will retire in the 
second quarter of 2020.

including  oversight  of 

treasury, 

partner 

was 

and 

a 

Mr. Banerjee joined State Street in February 2016 
and has served as Executive Vice President and Chief 
Transformation  Officer  since  September  2019.  From 
February  2016  to  August  2019,  he  served  as  an 
Executive  Vice  President  in  State  Street’s  finance 
division where he was responsible for enterprise-wide 
financial  management,  budgeting,  forecasting  and 
strategic financial planning and procurement. Prior to 
joining  State  Street,  Mr.  Banerjee  was  a  Managing 
Director in Markets & Securities Services for Citigroup, 
an  international  investment  banking  and  financial 
services provider, from January 2015 to February 2016 
and  Director  of  Markets  &  Securities  Services  for 
Citigroup from March 2013 to March 2014. 

Mr. Carp joined State Street in 2006 as Executive 
Vice President and Chief Legal Officer. Later in 2006, 
he was also appointed Secretary. From 2004 to 2005, 
Mr. Carp  served  as  executive  vice  president  and 
general counsel of Massachusetts Financial Services, 
an  investment  management  and  research  company. 
From 1989 until 2004, Mr. Carp was a senior partner at 
the  law  firm  of  Hale  and  Dorr LLP,  where  he  was  an 
attorney since 1982. Mr. Carp served as State Street's 
interim  chief  risk  officer  from  February  2010  until 
September 2010. Mr. Carp has informed us that he will 
retire in summer 2020.

Ms. Chakar joined State Street in March 2019 as 
Executive Vice President and head of Global Markets. 
Prior to joining State Street, Ms. Chakar served as the 

global head of operations for the global wealth and asset 
management  division  of  Manulife  Financial,  an 
international insurance company and financial services 
provider, from March 2016 to March 2019. Prior to that, 
Ms. Chakar served as Executive Vice President and led 
the  global  asset  servicing  teams  for  BNY  Mellon,  a 
global  banking  and  financial  services  corporation, 
institutions, 
where  she  was  head  of 
eCommerce  strategy  and  research,  and  financial 
markets  infrastructure  from  January  2012  to August 
2015. Ms. Chakar joined BNY Mellon in 1989 and held 
a  variety  of  senior  management  positions during  her 
tenure.

financial 

Mr. Erickson joined State Street in April 1991 and 
since  November  2017  has  served  as  Executive  Vice 
President and head of the Global Services business. 
Prior  to  this  role  and  commencing  in  June  2016,  he 
served  as  Executive  Vice  President  and  head  of 
Investment Services business in the Americas. Prior to 
that  role,  Mr.  Erickson  was  the  head  of  the  Global 
Services  business  in Asia  Pacific  from April  2014  to 
June 2016 and prior to that was head of North Asia for 
Global Services from 2010 to  April 2014. Mr. Erickson 
has also held several other positions within State Street 
during his over 25 years with State Street.

Mr. Franz joined State Street in January 2020 as 
Chief  Information  Officer.  Prior  to  this  role,  Mr  Franz 
served  as  Chief  Productivity  Officer  and  Chief 
Information  Officer  at  Diageo  PLC, 
  a  British 
multinational  alcoholic  beverages  company,  with 
responsibility for enterprise operations, technology and 
business  service  functions.  Prior  to  joining  Diageo  in 
2008,  he  was  Chief  Information  Officer  at  PepsiCo 
International,  and  before  that  in  leadership  roles  at 
General Electric, including GE Capital, and AT&T.

Ms.  Grove  joined  State  Street  in  1998  and 
currently serves as Executive Vice President and Chief 
Marketing Officer, a role she has been in since 2008. 
Prior  to  this  role,  Ms.  Grove  served  as  Senior  Vice 
President for State Street’s Global Marketing division. 
Prior  to  joining  State  Street,  Ms.  Grove  was  the 
marketing  director  for  World  Times'  Money  Matters 
Institute,  a  collaboration  between  the  United  Nations 
and the World Bank that sought to foster sustainable 
development in emerging economies.

Ms. Horgan joined State Street in April 2009 and 
has  served  as  Executive  Vice  President  and  Chief 
Human Resources and Citizenship Officer since March 
2017.  Prior  to  March  2017,  she  served  as  Executive 
Vice President from 2012, and Chief Operating Officer, 
from 2011, for State Street's Global Human Resources 
division. Prior to that role, Ms. Horgan served as the 
Senior Vice President of Human Resources for State 
Street Global Advisors. Prior to joining State Street, Ms. 
Horgan  was  the  executive  vice  president  of  human 
resources for Old Mutual Asset Management, a global, 
diversified multi-boutique asset management company, 
from 2006 to 2009. 

 State Street Corporation | 50

Mr. Kuritzkes  joined  State  Street  in  2010  as 
Executive Vice President and Chief Risk Officer. Prior 
to joining State Street, Mr. Kuritzkes was a partner at 
Oliver,  Wyman  &  Company,  an 
international 
management consulting firm, and led the firm’s Public 
Policy  practice  in  North  America.  He  joined  Oliver, 
Wyman & Company in 1988, was a managing director 
in  the  firm’s  London  office  from  1993  to  1997,  and 
served as vice chairman of Oliver, Wyman & Company 
globally from 2000 until the firm’s acquisition by MMC 
in 2003. From 1986 to 1988, he worked as an economist 
and lawyer for the Federal Reserve Bank of New York.

Mr. Lehner joined State Street in November 2016 
and  since  September  2019  has  served  as  Executive 
Vice  President  and  head  of  Global  Services,  North 
America.  Prior  to  this  role,  Mr.  Lehner  served  as 
Executive  Vice  President  and  head  of  Investment 
Manager Services from November 2016 to September 
2019. Prior to joining State Street, Mr. Lehner served 
as Chief Executive Officer of BNY Mellon Technology 
Solutions, a BNY Mellon company, from January 2015 
to  November  2016,  President  and  Chief  Executive 
Officer  of  Eagle  Investment  Systems,  a  BNY  Mellon 
subsidiary,  from  January  2010  to  January  2015  and 
Chairman of Eagle Investment Systems from January 
2015 to November 2016.

Mr. Maiuri joined State Street in October 2013 and 
since  February  2019  has  served  as  Executive  Vice 
President and Chief Operating Officer. Prior to this role, 
Mr. Maiuri served as Executive Vice President and head 
of  State  Street  Global  Markets  from  June  2016  to 
February  2019  and  head  of  State  Street  Global 
Exchange from July 2015 to January 2017. From 2013 
to July 2015, he led State Street's Securities Finance 
division. Before joining State Street, Mr. Maiuri served 
as executive vice president and deputy chief executive 
officer  of  asset  servicing  at  BNY  Mellon,  a  global 
banking and financial services corporation, from 2009 
to 2013.

Mr. Martin joined State Street in 1993 and since 
January 2019 has served as Executive Vice President 
and head of Asia Pacific. Prior to this role, he served as 
the head of Global Services and Global Exchange for 
Asia  Pacific  from  May  2016  to  December  2018.  Mr. 
Martin has held various senior management positions 
with State Street since 1993, including head of Global 
Markets  for Asia  Pacific,  head  of  Global  Services  for 
Australia, Southeast Asia and Pacific, head of Foreign 
Exchange for Asia Pacific and Treasury manager of the 
Sydney branch.

Ms. Milrod joined State Street in December 2018 
as Executive Vice President and Head of Global Clients 
Division. Prior to joining State Street, Ms. Milrod was 
most recently a senior advisor to Broadridge Financial 
Solutions, a provider of investor communications and 
technology-driven  solutions  to  banks,  broker/dealers, 
asset  managers  and  corporate  issuers  globally,  from 
January  2018  through  November  2018  and  senior 

advisor  to  McKinsey  &  Co,  a  global  management 
consulting firm, from May 2017 to June 2018. Ms. Milrod 
served as head of DTCC Solutions at the Depository 
Trust & Clearing Corporation, a provider of information-
based and business processing solutions to financial 
intermediaries  globally, 
to 
November  2016  and  before  that  served  as  chief 
administrative officer, leading operations and finance, 
from October 2012 to February 2015. Ms. Milrod held 
several senior positions with Deutsche Bank from 1993 
to 2012.

from  February  2015 

Ms. Nolan joined State Street in October 2015 and 
has served as  Head of Global Delivery since February 
2019.  Prior  to  that,  she  served  as  Chief  Executive 
Officer  for  Europe,  the  Middle  East  and  Africa  from 
January 2018 to July 2019 and as part of her transition 
from that role she remains responsible for some of our 
UK-regulated  activities.   Prior  to  that,  she  served  as 
Executive Vice President and co-head of State Street 
Global Services for Europe, the Middle East and Africa 
from January 2017 to January 2018. Prior to that role, 
she served as head of European Banking from October 
2015 to January 2017.  Before joining State Street, from 
January 2015 to October 2015, Ms. Nolan served as 
managing  director  at  Deutsche  Bank  in  the  global 
custody and clearing business. Prior to that role, Ms. 
Nolan spent 12 years at J.P. Morgan in various senior 
leadership  roles,  including  from  2009  to  2014  as  the 
head of client services and client onboarding globally 
for markets and investor services.

Mr. Plansky joined State Street in January 2017 
and has served as Executive Vice President and Chief 
Executive Officer of CRD since October 2018 and head 
of State Street Global Exchange since January 2017. 
Before  joining  State  Street,  Mr.  Plansky  led  the  U.S.
Strategy business and U.S. Global Platforms business 
for  PricewaterhouseCoopers, 
international 
professional services firm, from April 2014 to November 
2016.  Prior  to  the  acquisition  of  Booz  &  Co.  by 
PricewaterhouseCoopers, he was a senior partner at 
Booz & Co. leading the technology practice and serving 
as a senior advisor to global financial institutions.

an 

Mr. Taraporevala joined State Street in April 2016 
and since November 2017 has served as President and 
Chief Executive Officer of State Street Global Advisors. 
He  joined  State  Street  Global Advisors  as  Executive 
Vice  President  and  Global  Head  of  Product  and 
Marketing. Prior to joining State Street Global Advisors, 
Mr.  Taraporevala  was  the  head  of  Retail  Managed 
Accounts  and  Life  Insurance  & Annuities  for  Fidelity 
Investments from 2012 to October 2015. Prior to that, 
Mr. Taraporevala held senior leadership roles at BNY 
Mellon Asset Management, including executive director 
of North American distribution.

 State Street Corporation | 51

PART II

ITEM 5.   MARKET  FOR  REGISTRANT’S  COMMON 
EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

MARKET FOR REGISTRANT'S COMMON EQUITY

Our common stock is listed on the New York Stock 
Exchange  under  the  ticker  symbol  STT.  There  were 
2,367 shareholders of record as of January 31, 2020.

In  June  2019,  our  Board  approved  a  common 
stock purchase program authorizing the purchase of up 
to $2.0 billion of our common stock from July 1, 2019 
through  June  30,  2020  (the  2019  Program).  As  of 
December 31, 2019, we had approximately $1.0 billion 
remaining under the 2019 Program. The following table 
presents purchases of our common stock and related 
information for each of the months in the quarter ended 
December 31, 2019. All shares of our common stock 
purchased  during  the  quarter  ended  December  31, 
2019 were purchased under the 2019 Program.

(Dollars in
millions
except per
share
amounts;
shares in
thousands)

Period:

October 1 -
October 31,
2019
November 1 -
November 30,
2019
December 1 -
December 31,
2019
Total

Total
Number of
shares
purchased

Average
price per
share

Total number of
shares purchased
as part of publicly
announced
program

Approximate
dollar value
of shares that
may yet be
purchased
under
publicly
announced
program

609

$

66.62

609

$

1,459

2,389

72.82

2,389

1,285

3,651

78.19

3,651

1,000

6,649

$

75.20

6,649

$

1,000

trading  programs.  The 

Stock purchases may be made using various types 
of  mechanisms,  including  open  market  purchases  or 
transactions off market, and may be made under Rule 
timing  of  stock 
10b5-1 
purchases, types of transactions and number of shares 
purchased  will  depend  on  several  factors,  including 
market  conditions,  our  capital  position,  our  financial 
investment  opportunities.  Our 
performance  and 
common  stock  purchase  program  does  not  have 
specific  price  targets  and  may  be  suspended  at  any 
time.  We  may  employ  third-party  broker/dealers  to 
acquire shares on the open market in connection with 
our common stock purchase programs.

Additional information about our common stock, 
including Board authorization with respect to purchases 
by us of our common stock, is provided under "Capital" 
in 
in  our  Management's 
Discussion  and  Analysis  and  in  Note  15  to  the 
consolidated  financial  statements  in  this  Form  10-K, 
and is incorporated herein by reference.

“Financial  Condition” 

RELATED STOCKHOLDER MATTERS

As a bank holding company, our Parent Company 
is a legal entity separate and distinct from its principal 
banking  subsidiary,  State  Street  Bank,  and  its  non-
banking subsidiaries. The right of the Parent Company 

to  participate  as  a  shareholder  in  any  distribution  of 
assets  of  State  Street  Bank  upon  its  liquidation, 
reorganization or otherwise is subject to the prior claims 
by creditors of State Street Bank, including obligations 
for federal funds purchased and securities sold under 
repurchase agreements and deposit liabilities. 

Payment  of  dividends  by  State  Street  Bank  is 
subject to the provisions of the Massachusetts banking 
law,  which  provide  that  State  Street  Bank's  Board  of 
Directors  may  declare,  from  State  Street  Bank's  "net 
profits,"  as  defined  below,  cash  dividends  annually, 
semi-annually or quarterly (but not more frequently) and 
can  declare  non-cash  dividends  at  any  time.  Under 
Massachusetts  banking 
for  purposes  of 
determining  the  amount  of  cash  dividends  that  are 
payable by State Street Bank, “net profits” is defined as 
an amount equal to the remainder of all earnings from 
current operations plus actual recoveries on loans and 
investments and other assets, after deducting from the 
total  thereof  all  current  operating  expenses,  actual 
losses, accrued dividends on preferred stock, if any, and 
all federal and state taxes.

law, 

No dividends may be declared, credited or paid so 
long as there is any impairment of State Street Bank's 
capital  stock.  The  approval  of  the  Massachusetts 
Commissioner  of  Banks  is  required  if  the  total  of  all 
dividends declared by State Street Bank in any calendar 
year would exceed the total of its net profits for that year 
combined with its retained net profits for the preceding 
two years, less any required transfer to surplus or to a 
fund for the retirement of any preferred stock.

Under Federal Reserve regulations, the approval 
of  the  Federal  Reserve  would  be  required  for  the 
payment of dividends by State Street Bank if the total 
amount of all dividends declared by State Street Bank 
in any calendar year, including any proposed dividend, 
would  exceed  the  total  of  its  net  income  for  such 
calendar  year  as  reported  in  State  Street  Bank's 
Consolidated  Reports  of  Condition  and  Income  for  a 
Bank with Domestic and Foreign Offices Only - FFIEC 
031,  commonly  referred  to  as  the  “Call  Report,”  as 
submitted  through  the  Federal  Financial  Institutions 
Examination  Council  and  provided  to  the  Federal 
Reserve, plus its “retained net income” for the preceding 
two calendar years. For these purposes, “retained net 
income,” as of any date of determination, is defined as 
an amount equal to State Street Bank's net income (as 
reported in its Call Reports for the calendar year in which 
retained  net  income  is  being  determined)  less  any 
dividends declared during such year. In determining the 
amount of dividends that are payable, the total of State 
Street Bank's net income for the current year and its 
retained  net  income  for  the  preceding  two  calendar 
years  is  reduced  by  any  net  losses  incurred  in  the 
current  or  preceding  two-year  period  and  by  any 
required  transfers  to  surplus  or  to  a  fund  for  the 
retirement of preferred stock. 

 State Street Corporation | 52

Prior Federal Reserve approval also must be obtained if a proposed dividend would exceed State Street Bank's 
“undivided profits” (retained earnings) as reported in its Call Reports. State Street Bank may include in its undivided 
profits amounts contained in its surplus account, if the amounts reflect transfers of undivided profits made in prior 
periods and if the Federal Reserve's approval for the transfer back to undivided profits has been obtained. 

Under the PCA provisions adopted pursuant to the FDIC Improvement Act of 1991, State Street Bank may not 
pay a dividend when it is deemed, under the PCA framework, to be under-capitalized, or when the payment of the 
dividend would cause State Street Bank to be under-capitalized. If State Street Bank is under-capitalized for purposes 
of the PCA framework, it must cease paying dividends for so long as it is deemed to be under-capitalized. Once earnings 
have  begun  to  improve  and  an  adequate  capital  position  has  been  restored,  dividend  payments  may  resume  in 
accordance with federal and state statutory limitations and guidelines. 

Currently, any payment of future common stock dividends by our Parent Company to its shareholders is subject 
to  the  review  of  our  capital  plan  by  the  Federal  Reserve  in  connection  with  its  CCAR  process.  Information  about 
dividends declared by our Parent Company and dividends from our subsidiary banks is provided under "Capital" in 
“Financial  Condition”  in  our  Management's  Discussion  and Analysis,  and  in  Note 15  to  the  consolidated  financial 
statements in this Form 10-K, and is incorporated herein by reference. Future dividend payments of State Street Bank 
and our non-banking subsidiaries cannot be determined at this time. In addition, refer to “Capital Planning, Stress Tests 
and Dividends” in "Supervision and Regulation" in Business in this Form 10-K and the risk factor “Our business and 
capital-related activities, including our ability to return capital to shareholders and repurchase our capital stock, may 
be adversely affected by our implementation of regulatory capital and liquidity standards that we must meet or in the 
event our capital plan or post-stress capital ratios are determined to be insufficient as a result of regulatory capital 
stress testing” in Risk Factors in this Form 10-K.

Information  about  our  equity  compensation  plans  is  in  Security  Ownership  of  Certain  Beneficial  Owners  and 
Management and Related Stockholder Matters, and in Note 18 to the consolidated financial statements in this Form 
10-K, and is incorporated herein by reference.

SHAREHOLDER RETURN PERFORMANCE PRESENTATION

The  graph  presented  below  compares  the  cumulative  total  shareholder  return  on  our  common  stock  to  the 
cumulative total return of the S&P 500 Index, the S&P Financial Index and the KBW Bank Index over a five-year period. 
The cumulative total shareholder return assumes the investment of $100 in our common stock and in each index on 
December 31, 2014. It also assumes reinvestment of common stock dividends.

The S&P Financial Index is a publicly available, capitalization-weighted index, comprised of 66 of the Standard 
& Poor’s 500 companies, representing 26 diversified financial services companies, 22 insurance companies and 18
banking companies. The KBW Bank Index is a modified cap-weighted index consisting of 24 exchange-listed stocks, 
representing national money center banks and leading regional institutions.

2014

2015

2016

2017

2018

2019

State Street Corporation $
S&P 500 Index
S&P Financial Index
KBW Bank Index

$

100
100
100
100

$

86
101
98
100

$

103
113
121
129

$

132
138
148
153

$

87
132
128
126

113
174
170
172

 State Street Corporation | 53

        
ITEM 6. 

 SELECTED FINANCIAL DATA

(Dollars in millions, except per share amounts or where otherwise
noted)

YEARS ENDED DECEMBER 31:

Total fee revenue

Net interest income

Total other income

Total revenue

Provision for loan losses

Total expenses

Income before income tax expense

Income tax expense (benefit)

Net income from non-controlling interest

Net income
Adjustments to net income(2)

2019(1)

2018(1)

2017

2016

2015

$

9,147

$

9,454

$

9,001

$

8,200

$

8,351

2,566

43

2,671

2,304

2,084

2,088

6

(39)

7

(6)

11,756

12,131

11,266

10,291

10,433

10

9,034

2,712

470

—

15

9,015

3,101

508

—

2

8,269

2,995

839

—

10

8,077

2,204

67

1

12

8,050

2,371

398

—

$

2,242

$

2,593

$

2,156

$

2,138

$

1,973

(233)

(189)

(184)

(175)

(132)

Net income available to common shareholders

$

2,009

$

2,404

$

1,972

$

1,963

$

1,841

PER COMMON SHARE:

Earnings per common share:

Basic

Diluted

Cash dividends declared

Closing market price (at year end)

AS OF DECEMBER 31:

Investment securities

$

$

5.43

5.38

1.98

6.46

6.39

1.78

$

5.26

5.19

1.60

$

$

5.01

4.96

1.44

4.51

4.45

1.32

79.10

63.07

97.61

77.72

66.36

$ 95,597

$ 87,062

$ 97,579

$ 97,167

$ 100,022

Average total interest-earning assets

181,891

185,637

191,235

199,184

220,456

Total assets

Deposits

Long-term debt

Total shareholders' equity

Assets under custody and/or administration (in billions)

Assets under management (in billions)

Number of employees

RATIOS:

245,610

244,596

238,392

242,689

245,149

181,872

180,360

184,896

187,163

191,627

12,509

24,431

34,358

3,116

39,103

11,093

24,737

31,620

2,511

40,142

11,620

22,270

33,119

2,782

36,643

11,430

21,193

28,771

2,468

33,783

11,497

21,082

27,508

2,245

32,356

Return on average common shareholders' equity

9.4%

12.1%

10.5%

10.4%

9.7%

Return on average assets

Common dividend payout

Average common equity to average total assets

Net interest margin, fully taxable-equivalent basis
Common equity tier 1 ratio(3)
Tier 1 capital ratio(3)
Total capital ratio(3)
Tier 1 leverage ratio(4)
Supplementary leverage ratio(5)

1.0

36.8

9.6

1.42

11.7

14.5

15.6

6.9

6.1

1.2

27.6

8.9

1.47

12.1

16.0

16.9

7.2

6.3

1.0

30.2

8.6

1.29

12.3

15.5

16.5

7.3

6.5

0.9

28.5

8.2

1.13

11.7

14.8

16.0

6.5

5.9

0.8

29.1

7.6

1.03

12.5

15.3

17.4

6.9

6.2

(1) CRD was acquired on October 1, 2018. 2018 includes results of CRD for one quarter. 2019 includes results of CRD for a full year. Additional information about CRD 
is included in our Management's Discussion and Analysis.
(2) Amounts represent preferred stock dividends and the allocation of earnings to participating securities using the two-class method. 
(3) Ratios were calculated in conformity with the advanced approaches provisions of the Basel III rule. Refer to Note 16 to the consolidated financial statements in this 
Form 10-K.
(4) The tier 1 leverage ratio was calculated in conformity with the Basel III rule.
(5) The SLR was calculated using the tier 1 capital as calculated under the SLR provisions of the Basel III rule.

 State Street Corporation | 54

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

ITEM  7.    MANAGEMENT’S  DISCUSSION  AND 
ANALYSIS  OF  FINANCIAL  CONDITION  AND 
RESULTS OF OPERATIONS

GENERAL

As of December 31, 2019, we had consolidated 
total  assets  of  $245.61  billion,  consolidated  total 
deposits  of  $181.87  billion,  consolidated 
total 
shareholders' equity of $24.43 billion and over 39,000  
employees. We operate in more than 100 geographic 
the  U.S.,  Canada, 
including 
markets  worldwide, 
Europe, the Middle East and Asia.

Our  operations  are  organized  into  two  lines  of 
business, 
Investment 
Investment  Servicing  and 
Management, which are defined based on products and 
services provided.

regulation); 

record-keeping; 

for 
Investment  Servicing  provides  services 
institutional  clients,  including  mutual  funds,  collective 
investment funds and other investment pools, corporate 
and  public  retirement  plans,  insurance  companies, 
investment  managers,  foundations  and  endowments 
worldwide.  Products  include:  custody;  product  and 
level  accounting;  daily  pricing  and 
participant 
administration;  master  trust  and  master  custody; 
depotbank services (a fund oversight role created by 
non-U.S. 
cash 
management; foreign exchange, brokerage and other 
trading  services;  securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
financing; 
facilities; 
investment 
lease 
manager  and  alternative 
investment  manager 
risk  and 
operations  outsourcing;  performance, 
compliance analytics; and financial data management 
to  support  institutional  investors.  Our  CRD  business 
also  falls  within  our  Investment  Servicing  line  of 
business and includes products and services, such as: 
portfolio  modeling  and  construction; 
trade  order 
management;  investment  risk  and  compliance;  and 
wealth management solutions. 

loans  and 

Investment  Management,  through  State  Street 
Global Advisors, provides a broad range of investment 
management  strategies  and  products  for  our  clients. 
Our investment management strategies and products 
span  the  risk/reward  spectrum,  including  core  and 
enhanced 
indexing,  multi-asset  strategies,  active 
quantitative  and  fundamental  active  capabilities  and 
alternative investment strategies. Our AUM is currently 
primarily weighted to indexed strategies. In addition, we 
provide a breadth of services and solutions, including 
environmental,  social  and  governance 
investing, 
defined  benefit  and  defined  contribution  and  Global 
(formerly  Outsourced  Chief 
Fiduciary  Solutions 
Investment Officer). State Street Global Advisors is also 
a provider of ETFs, including the SPDR® ETF brand. 
While  management  fees  are  primarily  determined  by 
the  values  of  AUM  and  the  investment  strategies 
employed,  management  fees  reflect  other  factors  as 

well,  including  the  benchmarks  specified  in  the 
to 
respective  management  agreements 
performance fees.

related 

For financial and other information about our lines 
of business, refer to “Line of Business Information” in 
this Management's Discussion and Analysis and Note 
24 to the consolidated financial statements in this Form 
10-K.

This  Management's  Discussion  and  Analysis 
should  be  read  in  conjunction  with  the  consolidated 
financial  statements  and  accompanying  notes  to 
consolidated  financial  statements  in  this  Form  10-K. 
Certain previously reported amounts presented in this 
Form 10-K have been reclassified to conform to current-
period presentation.

We prepare our consolidated financial statements 
in  conformity  with  U.S.  GAAP.  The  preparation  of 
financial  statements  in  conformity  with  U.S.  GAAP 
requires  management 
to  make  estimates  and 
assumptions  in  its  application  of  certain  accounting 
policies that materially affect the reported amounts of 
assets, liabilities, equity, revenue and expenses.

The significant accounting policies that require us 
to  make  judgments,  estimates  and  assumptions  that 
are difficult, subjective or complex about matters that 
are uncertain and may change in subsequent periods 
include:

• 

• 

• 

accounting for fair value measurements;

impairment  of  goodwill  and  other  intangible 
assets; and

contingencies.

These significant accounting policies require the 
most subjective or complex judgments, and underlying 
estimates and assumptions could be subject to revision 
as  new  information  becomes  available.  Additional 
information about these significant accounting policies 
is included under “Significant Accounting Estimates” in 
this Management's Discussion and Analysis.

Certain financial information provided in this Form 
10-K,  including  this  Management's  Discussion  and 
Analysis, is prepared on both a U.S. GAAP, or reported 
basis,  and  a  non-GAAP  basis,  including  certain  non-
GAAP  measures  used  in  the  calculation  of  identified 
regulatory  ratios.  We  measure  and  compare  certain 
financial information on a non-GAAP basis, including 
information  that  management  uses  in  evaluating  our 
business  and  activities.  Non-GAAP 
financial 
information should be considered in addition to, and not 
as a substitute for or superior to, financial information 
prepared in conformity with U.S. GAAP. Any non-GAAP 
financial  information  presented  in  this  Form  10-K, 

 State Street Corporation | 55

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

including this Management’s Discussion and Analysis, 
is reconciled to its most directly comparable currently 
applicable  regulatory  ratio  or  U.S.  GAAP-basis 
measure.  We  further  believe  that  our  presentation  of 
fully  taxable-equivalent  NII,  a  non-GAAP  measure, 
which  reports  non-taxable  revenue,  such  as  interest 
investment 
income  associated  with 
securities, on a fully taxable-equivalent basis, facilitates 
an  investor's  understanding  and  analysis  of  our 
underlying financial performance and trends.

tax-exempt 

This  Management's  Discussion  and  Analysis 
contains  statements  that  are  considered  "forward-
looking  statements"  within  the  meaning  of  U.S. 
securities  laws.  Forward-looking  statements  include 
statements about our goals and expectations regarding 
our business, financial and capital condition, results of 
operations, strategies, cost savings and transformation 
initiatives, investment portfolio performance, dividend 
and  stock  purchase  programs,  outcomes  of  legal 
proceedings,  market  growth,  acquisitions, 
joint 
ventures  and  divestitures,  client  growth  and  new 
technologies,  services  and  opportunities,  as  well  as 
industry,  governmental,  regulatory,  economic  and 
market  trends,  initiatives  and  developments,  the 
business  environment  and  other  matters  that  do  not 
relate strictly to historical facts. These forward-looking 
statements involve certain risks and uncertainties which 
could  cause  actual  results  to  differ  materially.  We 
undertake  no  obligation  to  revise  the  forward-looking 
statements contained in this Management's Discussion 
and Analysis to reflect events after the time we file this 
Form 10-K with the SEC. Additional information about 
forward-looking  statements  and  related  risks  and 
uncertainties is provided in "Risk Factors" in this Form 
10-K.

regulatory  standards, 

We  provide  additional  disclosures  required  by 
applicable  bank 
including 
supplemental  qualitative  and  quantitative  information 
with respect to regulatory capital (including market risk 
associated with our trading activities) and the liquidity 
coverage  ratio,  summary  results  of  State  Street-run 
stress tests which we conduct under the Dodd-Frank 
Act and resolution plan disclosures required under the 
Dodd-Frank  Act.  These  additional  disclosures  are 
available  on  the  “Investor  Relations”  section  of  our 
website under "Filings and Reports."

We  have  included  our  website  address  in  this 
report as an inactive textual reference only. Information 
on our website is not incorporated by reference in this 
Form 10-K.

We  use  acronyms  and  other  defined  terms  for 
certain business terms and abbreviations, as defined 
on the acronyms list and glossary in this Form 10-K.

 State Street Corporation | 56

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

OVERVIEW OF FINANCIAL RESULTS

TABLE 1: OVERVIEW OF FINANCIAL RESULTS

(Dollars in millions, except per share amounts)

Total fee revenue(1)(2)

Net interest income

Total other income

Total revenue(1)(2)

Provision for loan losses

Total expenses(1)(2)

Income before income tax expense

Income tax expense

Net income

Adjustments to net income:

Dividends on preferred stock(3)

Earnings allocated to participating securities(4)

Net income available to common shareholders

Earnings per common share:

Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

Cash dividends declared per common share

Return on average common equity

Pre-tax margin

Years Ended December 31,

2019

2018

2017

$

9,147

$

9,454

$

2,566

43

11,756

10

9,034

2,712

470

2,671

6

12,131

15

9,015

3,101

508

$

$

$

$

2,242

$

2,593

$

(232)

$

(188)

$

(1)

2,009

5.43

5.38

$

$

(1)

2,404

6.46

6.39

$

$

9,001

2,304

(39)

11,266

2

8,269

2,995

839

2,156

(182)

(2)

1,972

5.26

5.19

369,911

373,666

371,983

376,476

374,793

380,213

$

1.98

$

1.78

$

9.4%

23.1

12.1%

25.6

1.60

10.5%

26.6

(1) CRD contributed approximately $385 million and $201 million in total revenue and total expenses, respectively, in 2019. Revenue includes approximately  $370 million
in software and processing fees and  $15 million in brokerage and other trading services within foreign exchange trading services, and expenses include approximately 
$148 million in compensation and employee benefits and $53 million in other expense lines. In addition, CRD-related expenses in 2019 include $65 million in amortization 
of other intangible assets.
CRD contributed approximately $119 million and $39 million in total revenue and total expenses, respectively, in 2018. Revenue includes approximately $114 million in 
software and processing fees and $5 million in brokerage and other trading services within foreign exchange trading services, and expenses include approximately $28 
million in compensation and employee benefits and $11 million in other expense lines. In addition, CRD-related expenses in 2018 include $18 million in amortization of 
other intangible assets.
(2) The revenue recognition standard impact was approximately $319 million in total revenue and total expenses for 2018, compared to 2017, including approximately 
$190 million in management fees, $58 million in foreign exchange trading services and $71 million across all other revenue lines, and expenses contributed approximately 
$183 million in other expenses, $106 million in transaction processing and $30 million across other expense line items.
(3) Additional information about our preferred stock dividends is provided in Note 15 to the consolidated financial statements in this Form 10-K.
(4) Represents the portion of net income available to common equity allocated to participating securities, composed of unvested and fully vested SERP (Supplemental 
executive retirement plans) shares and fully vested deferred director stock awards, which are equity-based awards that contain non-forfeitable rights to dividends, and 
are considered to participate with the common stock in undistributed earnings.

 State Street Corporation | 57

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The  following  “Financial  Results  and  Highlights” 
section  provides  information  related  to  significant 
events,  as  well  as  highlights  of  our  consolidated 
financial results for the year ended December 31, 2019 
presented  in Table  1:  Overview  of  Financial  Results. 
More  detailed  information  about  our  consolidated 
financial  results,  including  the  comparison  of  our 
financial results for the year ended December 31, 2019 
to  those  for  the  year  ended  December  31,  2018,  is 
provided under “Consolidated Results of Operations”, 
"Line  of  Business  Information"  and  "Capital"  which 
follows these sections, as well as in our consolidated 
financial statements in this Form 10-K.

The comparison of our financial results for the year 
ended December 31, 2018 to those for the year ended 
December 31, 2017, is included in our Management's 
Discussion and Analysis in the Annual Report on Form 
10-K for the fiscal year ended December 31, 2018 filed 
with the SEC on February 21, 2019, as amended by 
Exhibit  99.2  to  our  Current  Report  on  Form  8-K  filed 
with the SEC on May 2, 2019.

For  the  fourth  quarter  of  2019,  we  recorded  a 
charge of $140 million to increase our legal accrual for 
government investigations and civil litigation associated 
with  our  invoicing  matter  first  reported  in  December 
2015. This additional legal accrual relates to events that 
developed subsequent to January 17, 2020, the date 
we  originally  announced  our  financial  results  for  the 
fourth quarter and year ended December 31, 2019, and 
was reported on February 20, 2020. The effects of the 
additional accrual are reflected in the financial and other 
information reported in this Form 10-K.

In  this  Management’s  Discussion  and Analysis, 
where we describe the effects of changes in FX rates, 
those  effects  are  determined  by  applying  applicable 
weighted  average  FX  rates  from  the  relevant  2018 
period to the relevant 2019 period results.

Financial Results and Highlights

•  EPS  of  $5.38 

in  2019  decreased  16% 
compared to $6.39 in 2018. Both years include 
the impact of notable items:

• 

2019 notable items included:

repositioning 
approximately $110 million;

charges 

of 

acquisition  and restructuring costs of 
approximately  $77  million,  primarily 
related to CRD;

gain  of  approximately  $44  million  on 
the  extinguishment  of  approximately 
$297 million of our outstanding floating 
rate  junior  subordinated  debentures 
due 2047 following a cash tender offer;

legal  and 
approximately $172 million; and

related  expenses  of 

to 

costs  of  $22  million  due 
the 
redemption of all outstanding Series E 
non-cumulative  perpetual  preferred 
stock 
the  difference 
between the redemption value and the 
net  carrying  value  of  the  preferred 
stock.

representing 

• 

2018 notable items included:

repositioning 
approximately $300 million;

charges 

of 

legal  and 
approximately $50 million; and

related  expenses  of 

acquisition  and  restructuring  costs 
of 
primarily 
approximately $24 million.

to  CRD 

related 

contributed 

•  CRD was acquired on October 1, 2018. Total 
revenue 
by  CRD  was 
approximately $385 million and $119 million in 
2019  and  2018,  respectively. Total  expenses 
contributed by CRD were approximately $201 
million  and  $39  million  in  2019  and  2018, 
addition,  CRD-related 
respectively. 
expenses  include $65 million and $18 million
in  amortization  of  other  intangible  assets  in 
2019 and 2018, respectively.

In 

•  Total  expenses  were  up  slightly  in  2019
compared to 2018, including the impact of the 
incremental  legal  reserve,  and  reflect  our  
successfully  executed  previously  announced 
2019 expense savings program. That program  
achieved approximately $415 million in gross 
savings  in  2019  through  expense  savings  of 
approximately  $230  million 
resource 
discipline initiatives and $185 million in process 
re-engineering  and  automation  benefits, 
exceeding  our  revised  goal  of  $400  million
gross  savings  in  2019  (itself  reflecting  an 
increase  from  our  initial  goal  of  $350  million 
gross savings).

in 

• 

In  2019,  return  on  equity  of  9.4%  decreased 
from 12.1% in 2018, primarily due to a decrease 
to  common 
in  net 
shareholders. Pre-tax margin of  23.1% in 2019
decreased from 25.6% in 2018, primarily due 
to a decrease in total revenue.

income  available 

•  Operating  leverage  was  (3.3)%  in  2019. 
Operating  leverage  represents  the  difference 
between  the  percentage  change  in  total 
revenue  and  the  percentage  change  in  total 
expenses, in each case relative to the prior year 
period.

•  We  purchased  a  total  of  approximately  $1.6 
billion and $350 million of our common stock in 
2019 and 2018, respectively. These purchases 
were  all  conducted  under  share  purchase 

 State Street Corporation | 58

 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

current 

programs approved by our Board of Directors. 
Our 
share  purchase  program 
authorizes the purchase of up to $2.0 billion of 
our common stock from July 1, 2019 through 
June 30, 2020 (the 2019 Program). $1.0 billion 
remains available for repurchases under that 
program  in  the  first  and  second  quarters  of 
2020.  The  lower  level  of  common  stock 
repurchases in 2018 reflects our funding plan 
for our acquisition of CRD, which included an 
issuance  of  approximately  $1.15  billion  of 
common  stock  and  a  suspension  of 
approximately  $950  million  of  common  stock 
repurchases in 2018.

Revenue

•  Total revenue and fee revenue both decreased 
3% in 2019 compared to 2018, primarily driven 
by decreases in servicing fees, management 
fees,  foreign  exchange  trading  services  and 
securities finance revenues and, in the case of 
total  revenue,  by  NII. These  decreases  were 
partially  offset  by  higher  software  and 
processing fee revenue in 2019, which includes 
a  full  year  of  revenue  from  CRD.  Total  fee 
revenue  in  the  second  half  of  2019  was 
approximately $4.63 billion compared to $4.52 
billion in the first half of 2019, representing a 
2% increase, primarily driven by higher equity 
markets as well as moderating fee pressure in 
the second half of the year.

  Total revenues contributed by CRD in 
2019 were approximately $385 million, 
including $370 million in software and 
processing  fees  and  $15  million  in 
brokerage and other trading services, 
within 
trading 
foreign  exchange 
services.

•  Servicing fee revenue decreased 6% in 2019 
compared  to  2018,  primarily  due  to  elevated 
fee pressure and lower client activity and flows.

•  Management  fee  revenue  decreased  4%  in 
2019 compared to 2018, primarily reflecting the 
run rate impact of late 2018 outflows and mix 
changes  away  from  higher  fee  products, 
partially offset by higher equity market levels.

•  Foreign exchange trading services decreased 
7% in 2019 compared to 2018 primarily due to 
lower market volatility.

•  Securities finance revenue decreased 13% in 
2019  compared  to  2018,  reflecting  lower 
securities on loan, enhanced custody balances 
and spreads, and the impact of balance sheet 
optimization efforts implemented in the second 
half of 2018.

•  Software  and  processing 

revenue 
increased  64%  in  2019  compared  to  2018
primarily due to $370 million from CRD, which 
we acquired in October 2018.

fees 

•  NII decreased 4% in 2019 compared to 2018, 
primarily  due  to  lower  average  non-interest 
bearing client deposit balances and lower long-
end U.S. market rates, partially offset by FICC, 
investment portfolio and loan growth.

Expenses

•  Total  expenses  were  up  slightly  in  2019
compared  to  2018,  primarily  reflecting  the 
impact of the incremental legal reserve of $140 
million, technology infrastructure investments 
and the impact of the CRD acquisition, partially 
offset  by  savings  from  resource  discipline, 
process 
re-engineering  and  automation 
initiatives  and  lower  repositioning  charges  in 
2019 compared to 2018.

of 

$98  million 

  We recorded a repositioning charge in 
2019  of  approximately  $110  million, 
of 
consisting 
compensation and employee benefits 
expenses  and  $12  million  of 
occupancy expenses, to further drive 
information 
process 
and 
technology 
organization rationalization in 2020.

optimizations 

automation, 

  Total expenses contributed by CRD in 
2019  and  2018  were  approximately 
$201  million  and  $39  million, 
respectively,  including  $148  million
and $28 million in compensation and 
employee benefits and $53 million and 
$11  million  in  other  expense  lines, 
respectively. In addition, CRD-related 
expenses in 2019 and 2018 included 
$65  million  and 
  $18  million, 
respectively  in  amortization  of  other 
intangible assets.

  We recorded a $140 million increase 
to  our  legal  accrual  for  government 
litigation 
investigations  and  civil 
associated  with  our  invoicing  matter 
first reported in December 2015. The 
accrual reflects our intention to seek to 
resolve these matters.

AUC/A and AUM

•  AUC/A increased 9% as of December 31, 2019
compared to December 31, 2018, primarily due 
to higher end of period market levels and client 
flows,  partially  offset  by  a  previously 
announced  client  transition.  In  2019,  newly 
announced  asset  servicing  mandates  totaled 
approximately $1.84 trillion, in line with a high 

 State Street Corporation | 59

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

of  $1.89  trillion  in  2018,  primarily  driven  by 
additional services for an existing large asset 
manager client. Servicing assets remaining to 
be 
totaled 
approximately $1.17 trillion as of December 31, 
2019.

future  periods 

installed 

in 

•  AUM increased 24% as of December 31, 2019 
compared to December 31, 2018, primarily due 
to higher end of period market levels and net 
inflows, driven by institutional, ETF and cash 
inflows.

Capital and Capital Redemptions

• 

In 2019, we returned a total of approximately 
$2.33 billion to our shareholders in the form of 
common stock dividends and share purchases.

  We declared aggregate common stock 
dividends of $1.98 per share, totaling 
$728  million  in  2019,  compared  to 
$1.78 per share, totaling $665 million 
in  2018,  representing  an  increase  of 
approximately  11%  on  a  per  share 
basis.

In  2019,  we  acquired  24.9  million 
shares of common stock at an average 
per  share  cost  of  $64.30  and  an 
aggregate cost of approximately $1.6 
billion. In 2018, we acquired 3.3 million  
shares of common stock at an average 
per  share  cost  of  $105.31  and  an 
aggregate cost of approximately $350 
million.  These  purchases  were  all 
conducted  under  share  purchase 
programs  approved  by  our  Board  of 
Directors.

• 

In  June  2019,  the  Federal  Reserve  issued  a 
non-objection  to  our  capital  plan  included  as 
part of our 2019 CCAR submission. Pursuant 
to  that  plan,  our  Board  authorized  the  2019 
Program  and  we  increased  our  quarterly 
common stock dividend to $0.52 per share in 
the third quarter of 2019.

•  Our CET1 capital ratio was 11.7% as of both  
December  31,  2019  and  2018,  and  Tier  1 
leverage  ratio  decreased  to  6.9%  as  of 
December 31, 2019, compared to 7.2% as of 
December 31, 2018. As of December 31, 2019, 
advanced  approaches  capital  ratios  were 
binding  for  the  period.  As  of  December  31, 
2018, standardized approaches capital ratios 
were binding for the period.

Capital Redemptions

•  We  redeemed  all  outstanding  Series  E  non-
cumulative  perpetual  preferred  stock  as  of 
December 15, 2019 at a redemption price of 
$750 million ($100,000 per share equivalent to 

$25.00 per depositary share) plus accrued and 
unpaid dividends. The difference of $22 million 
between  the  redemption  value  and  the  net 
carrying  value  resulted  in  an  EPS  impact  of 
approximately ($0.06) per share in 2019. 

•  On February 12, 2020, we announced that we 
will redeem all 5,000 of our outstanding shares 
of  our  non-cumulative  perpetual  preferred 
stock, Series C, for cash at a redemption price 
of $100,000 per share (equivalent to $25.00 per 
depositary share) plus all declared and unpaid 
dividends. The redemption price will be payable 
on March 16, 2020, and this redemption will be 
reflected  in  our  first  quarter  2020  results  of 
operations.

Debt Issuances and Redemptions

•  On  November  1,  2019,  we  issued  $1  billion
aggregate principal amount of fixed-to-floating 
rate  senior  notes  due  2025  and  $500  million
aggregate principal amount of fixed-to-floating 
rate senior subordinated notes due 2034 in a 
public offering.

•  On January 24, 2020, we issued $750 million
aggregate principal amount of 2.400% Senior 
Notes due 2030 in a public offering.

Debt Redemptions

• 

• 

In the fourth quarter of 2019, we completed a 
cash tender offer for approximately $297 million 
of our $800 million aggregate principal amount 
of outstanding floating rate junior subordinated 
debentures  due  2047,  resulting  in  a  gain  of 
approximately $44 million.

In  the  fourth  quarter  of  2019,  we  redeemed 
approximately $50 million of our $150 million
aggregate  principal  amount  of  outstanding 
floating  rate  junior  subordinated  debentures 
due 2028.

 State Street Corporation | 60

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

CONSOLIDATED RESULTS OF OPERATIONS

This section discusses our consolidated results of operations for 2019 compared to 2018 and should be read in 
conjunction with the consolidated financial statements and accompanying condensed notes to the consolidated financial 
statements in this Form 10-K.

Total Revenue

TABLE 2: TOTAL REVENUE

(Dollars in millions)

2019

2018

2017

Years Ended December 31,

% Change 2019
vs. 2018

% Change 2018
vs. 2017

Fee revenue:

Servicing fees

Management fees(1)

Foreign exchange trading services(2)

Securities finance

Software and processing fees(2)

Total fee revenue(2)

Net interest income:

Interest income

Interest expense

Net interest income

Other income:

Gains (losses) related to investment
securities, net

Other income

Total other income

Total revenue(2)

$

5,074

$

5,421

$

1,771

1,111

471

720

9,147

3,941

1,375

2,566

(1)

44

43

1,851

1,201

543

438

9,454

3,662

991

2,671

9

(3)

6

5,365

1,616

1,071

606

343

9,001

2,908

604

2,304

(39)

—

(39)

$

11,756

$

12,131

$

11,266

(6)%

(4)

(7)

(13)

64

(3)

8

39

(4)

nm

nm

nm

(3)

1%

15

12

(10)

28

5

26

64

16

nm

nm

nm

8

(1) The revenue recognition standard impact was approximately $319 million in total revenue for 2018, including approximately $190 million in management fees, $58 
million in foreign exchange trading services and $71 million across all other revenue lines.
(2) CRD contributed approximately $385 million in total revenue in 2019, including approximately  $370 million in software and processing fees  and  $15 million in 
brokerage and other trading services within foreign exchange trading services. CRD contributed approximately $119 million in total revenue in 2018, including approximately 
$114 million in software and processing fees and $5 million in brokerage and other trading services within foreign exchange trading services.
nm Not meaningful

 State Street Corporation | 61

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Fee Revenue

Table 2: Total Revenue, provides the breakout of fee revenue for the years ended December 31, 2019, 2018 and 
2017. Servicing and management fees collectively made up approximately 75%, 77% and 78% of the total fee revenue 
in 2019, 2018 and 2017, respectively.

Servicing Fee Revenue

Generally, our servicing fee revenues are affected by several factors including changes in market valuations, 
client activity and asset flows, net new business and the manner in which we price our services. We provide a range 
of services to our clients, including core custody services, accounting, reporting and administration and middle office 
services, and the nature and mix of services provided affects our servicing fees. The basis for fees will differ across 
regions and clients. On average and over time, approximately 55% of our servicing fee revenues have been variable 
due to changes in asset valuations including changes in daily average valuations of AUC/A; another 15% of our servicing 
fees are impacted by the volume of activity in the funds we serve; and the remaining 30% of our servicing fees tend 
not to be variable in nature nor impacted by market fluctuations or values.

Changes in Market Valuations

Our servicing fee revenue is impacted by both our levels and the geographic and product mix of our AUC/A. 
Increases or decreases in market valuations have a corresponding impact on the level of our AUC/A and servicing fee 
revenues, though the degree of impact will vary depending on asset types and classes and geography of assets held 
within our clients’ portfolios.

Over  the  five  years  ended  December  31,  2019,  we  estimate  that  worldwide  market  valuations  impacted  our 
servicing  fee  revenues  by  approximately  (2)%  to  5%  annually  and  approximately  0%  and  2%  in  2019  and  2018, 
respectively. See Table 3: Daily Averages, Month-End Averages and Year-End Equity Indices for selected indices.
While the specific indices presented are indicative of general market trends, the asset types and classes relevant to 
individual client portfolios can and do differ, and the performance of associated relevant indices and of client portfolios 
can therefore differ from the performance of the indices presented. In addition, our asset classifications may differ from 
those industry classifications presented.

We estimate, using relevant information as of December 31, 2019 and assuming that all other factors remain 

constant, that:

•  A 10% increase or decrease in worldwide equity valuations, on a weighted average basis, over the relevant 
periods for which our servicing fees are calculated, would result in a corresponding change in our total servicing 
fee revenues, on average and over time, of approximately 3%; and

•  A 10% increase or decrease in worldwide fixed income valuations, on a weighted average basis, over the 
relevant periods for which our servicing fees are calculated, would result in a corresponding change in our 
total servicing fee revenues, on average and over time, of approximately 1%.

TABLE 3: DAILY AVERAGES, MONTH-END AVERAGES AND YEAR-END EQUITY INDICES(1)

S&P 500®

MSCI EAFE®

MSCI® Emerging Markets

Daily Averages of Indices

Month-End Averages of Indices

Year-End Indices

Years Ended December 31,

Years Ended December 31,

Years Ended December 31,

2019

2018

% Change

2019

2018

% Change

2019

2018

% Change

2,913

1,892

1,036

2,746

1,965

1,093

6%

(4)

(5)

2,938

1,903

1,043

2,738

1,957

1,090

7%

(3)

(4)

3,231

2,037

1,115

2,507

1,720

966

29%

18

15

(1) The index names listed in the table are service marks of their respective owners.
NA Not applicable

TABLE 4: YEAR-END DEBT INDICES(1)

Barclays Capital U.S. Aggregate Bond Index®

Barclays Capital Global Aggregate Bond Index®

(1) The index names listed in the table are service marks of their respective owners.

As of December 31,

2019

2018

% Change

2,225

512

2,047

479

9%

7

 State Street Corporation | 62

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Client Activity and Asset Flows

Pricing

Client activity and asset flows are impacted by the 
number  of  transactions  we  execute  on  behalf  of  our 
clients, including FX settlements, equity and derivative 
trades, and wire transfer activity, as well as actions by 
our  clients  to  change  the  asset  class  in  which  their 
assets  are  invested.  Our  servicing  fee  revenues  are 
impacted by a number of factors, including transaction 
volumes, asset levels and asset classes in which funds 
are invested, as well as industry trends associated with 
these client-related activities.

Our clients may change the asset classes in which 
their assets are invested, based on their market outlook, 
risk acceptance tolerance or other considerations. Over 
the five years ended December 31, 2019, we estimate 
that client activity and asset flows, together, impacted 
our  servicing  fee  revenues  by  approximately  (1)%  to 
2% annually and approximately (1)% and 1% in 2019 
and  2018,  respectively.  See  Table  5:  Industry Asset 
Flows  for  selected  asset  flow  information.  While  the 
asset flows presented are indicative of general market 
trends,  the  asset  types  and  classes  relevant  to 
individual  client  portfolios  can  and  do  differ,  and  our 
flows may differ from those market trends. In addition, 
our asset classifications may differ from those industry 
classifications presented.

TABLE 5: INDUSTRY ASSET FLOWS

(In billions)
North America - ICI Market Data(1)(2)(3)

Long-Term Funds(4)

Money Market

Exchange-Traded Fund

Total ICI Flows

Europe - Broadridge Market Data(1)(5)(6)

Long-Term Funds(4)

Money Market

Total Broadridge Flows

Years Ended December 31,

2019

2018

$

$

$

$

(95.6)

$

(349.6)

584.4

328.2

817.0

$

119.8

310.9

81.1

188.8

54.9

243.7

$

$

(52.1)

12.4

(39.7)

(1) Industry data is provided for illustrative purposes only and is not intended to reflect 
our activity or its clients' activity.
(2) Source: Investment Company Institute. Investment Company Institute (ICI) data 
includes funds not registered under the Investment Company Act of 1940. Mutual 
fund  data  represents  estimates  of  net  new  cash  flow,  which  is  new  sales  minus 
redemptions combined with net exchanges, while ETF data represents net issuance, 
which is gross issuance less gross redemptions. Data for mutual funds that invest 
primarily in other mutual funds and ETFs that invest primarily in other ETFs were 
excluded from the series. ICI classifies mutual funds and ETFs based on language 
in the fund prospectus. 
(3) The year ended December 31, 2019 data includes ICI actuals for January 2019 
through November 2019 and ICI estimates for December 2019. 
(4) The long-term fund flows reported by ICI are composed of North America Market 
flows mainly in Equities, Hybrids and Fixed-Income Asset Classes. The long-term 
fund flows reported by Broadridge are composed of the European, Middle-Eastern, 
and African market flows mainly in Equities, Fixed-Income and Multi Asset Classes.
(5) Source: © Copyright 2019, Broadridge Financial Solutions, Inc. Funds of funds 
have been excluded from Broadridge data (to avoid double counting). Therefore, a 
market total is the sum of all the investment categories excluding the three funds of 
funds categories (in-house, ex-house and hedge). ETFs are included in Broadridge’s 
database on mutual funds, but this excludes exchange-traded commodity products 
that are not mutual funds.
(6) The year ended December 31, 2019 data is on a rolling twelve month basis for 
December  2018  through  November  2019  for  EMEA  (Copyright  2019  Broadridge 
Financial Solutions, Inc.).

The industry in which we operate has historically 
faced pricing pressure, and our servicing fee revenues 
are  also  affected  by  such  pressures 
today. 
Consequently, no assumption should be drawn as to 
future revenue run rate from announced servicing wins, 
as the amount of revenue associated with AUC/A can 
vary materially. On average, over the five years ended 
December 31, 2019, we estimate that pricing pressure 
with  respect  to  existing  clients  has  impacted  our 
servicing fees by approximately (2)% annually, with the 
impact ranging from (1)% to (4)% in any given year, and 
approximately  (4)%  in  both  2019  and  2018.  Pricing 
concessions can be a part of a contract renegotiation 
with a client including terms that may benefit us, such 
as extending the terms of our relationship with the client, 
expanding  the  scope  of  services  that  we  provide  or 
reducing  our  dependency  on  manual  processes 
through the standardization of the services we provide. 
The  timing  of  the  impact  of  additional  revenue 
generated by anticipated additional services, and the 
amount  of  revenue  generated,  may  differ  from  the 
impact of pricing concessions on existing services due 
to the necessary time required to onboard those new 
services,  the  nature  of  those  services  and  client 
investment  practices.  These  same  market  pressures 
also impact the fees we negotiate when we win business 
from new clients.

Net New Business

Over the five years ended December 31, 2019, net 
new business, which includes business both won and 
lost,  has  affected  our  servicing  fee  revenues  by 
approximately 2% on average with a range of 0% to 3%
annually and approximately 0% and 1% in 2019 and 
2018, respectively, inclusive of a client transition. 

New  business  impacting  servicing  fees  can 
include:  custody;  product  and  participant 
level 
accounting; daily valuation and administration; record-
keeping;  cash  management;  and  other  services. 
Revenues  associated  with  new  servicing  mandates 
may vary based on the breadth of services provided, 
the time required to install the assets, and the types of 
assets installed.

Management Fee Revenue

Management  fees  generally  are  affected  by  our 
level  of AUM,  which  we  report  based  on  month-end 
valuations. Management fees for certain components 
of managed assets, such as ETFs, mutual funds and 
UCITS,  are  affected  by  daily  average  valuations  of 
AUM.  Management  fee  revenue  is  more  sensitive  to 
market  valuations  than  servicing  fee  revenue,  as  a 
higher proportion of the underlying services provided, 
and  the  associated  management  fees  earned,  are 
dependent  on  equity  and 
fixed-income  security 
valuations. Additional factors, such as the relative mix 
of assets managed, may have a significant effect on our 

 State Street Corporation | 63

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

management fee revenue. While certain management 
fees are directly determined by the values of AUM and 
the investment strategies employed, management fees 
may  reflect  other  factors,  including  performance  fee 
arrangements,  as  well  as  our  relationship  pricing  for 
clients.

Asset-based  management  fees  for  passively 
managed  products,  to  which  our  AUM  is  currently 
primarily weighted, are generally charged at a lower fee 
of AUM  than  for  actively  managed  products. Actively 
managed products may also include performance fee 
arrangements  which  are  recorded  when  the  fee  is 
earned,  based  on  predetermined  benchmarks 
associated with the applicable account's performance. 
In light of the above, we estimate, using relevant 
information  as  of  December  31,  2019  and  assuming 
that  all  other  factors  remain  constant,  including  the 
impact of business won and lost and client flows, that:
•  A  10%  increase  or  decrease  in  worldwide 
equity valuations, on a weighted average basis, 
over  the  relevant  periods  for  which  our 
management fees are calculated, would result 
total 
in  a  corresponding  change 
management  fee  revenues,  on  average  and 
over time, of approximately 5%; and
 A 10% increase or decrease in worldwide fixed-
income  valuations,  on  a  weighted  average 
basis, over the relevant periods for which our 
management fees are calculated, would result 
in  a  corresponding  change 
total 
management  fee  revenues,  on  average  and 
over time, of approximately 4%.

in  our 

in  our 

• 

Daily  averages,  month-end  averages  and  year-
end indices demonstrate worldwide changes in equity 
and  debt  markets  that  affect  our  management  fee 
revenue. Year-end indices affect the values of AUM as 
of  those  dates.  See Table  3:  Daily Averages,  Month-
End Averages and Year-End Equity Indices for selected 
indices.

Additional  information  about  fee  revenue  is 
provided under "Line of Business Information" included 
in this Management's Discussion and Analysis.

Net Interest Income

See Table 2: Total Revenue, for the breakout of 
interest  income  and  interest  expense  for  the  years 
ended December 31, 2019, 2018 and 2017. 

NII  is  defined  as  interest  income  earned  on 
interest-earning assets less interest expense incurred 
on  interest-bearing  liabilities.  Interest-earning  assets, 
which  principally  consist  of  investment  securities, 
resale 
deposits  with 
interest-bearing 
agreements, loans and other liquid assets, are financed 
primarily by client deposits, short-term borrowings and 
long-term debt.
NIM 

relationship  between 
the 
annualized FTE NII and average total interest-earning 

represents 

banks, 

assets for the period. It is calculated by dividing FTE 
NII by average interest-earning assets. Revenue that 
is  exempt  from  income  taxes,  mainly  earned  from 
certain 
investment  securities  (state  and  political 
subdivisions), is adjusted to a FTE basis using the U.S. 
federal and state statutory income tax rates.

loan  and 

NII on a FTE basis decreased in 2019 compared 
to 2018, primarily due to lower long-end U.S. market 
rates and lower average non-interest bearing deposit 
balances, partially offset by FICC expansion and higher 
investment  securities  balances. 
core 
Investment securities net premium amortization, which 
is included in interest income, was $434 million in 2019 
compared to $391 million in 2018 and $364 million in 
2017,  primarily  related  to  higher  MBS  premium 
amortization.

Interest  income  related  to  debt  securities  is 
recognized  in  our  consolidated  statement  of  income 
using  the  effective  interest  method,  or  on  a  basis 
approximating a level rate of return over the contractual 
or  estimated  life  of  the  security.  The  rate  of  return 
considers any non-refundable fees or costs, as well as 
in 
purchase  premiums  or  discounts, 
amortization or accretion, accordingly. The amortization 
of premiums and accretion of discounts are adjusted 
for prepayments when they occur, such that the level 
the 
rate  of  return  remains  constant 
contractual life of the security.
The following table presents the investment securities 
amortizable  purchase  premium  net  of  discount 
indicated:
accretion 

throughout 

resulting 

periods 

the 

for 

TABLE 6: INVESTMENT SECURITIES NET PREMIUM
AMORTIZATION

Years Ended December 31,

(Dollars in millions)

2019

2018

2017

Unamortized premiums, net of
discounts at period end

$

1,585

$

1,575

$

2,249

Net premium amortization

Investment securities duration
(years)

434

2.7

391

3.1

364

2.7

 State Street Corporation | 64

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

See Table 7: Average Balances and Interest Rates - Fully Taxable-Equivalent Basis, for the breakout of NII on a 

FTE basis for the years ended December 31, 2019, 2018 and 2017.

TABLE 7: AVERAGE BALANCES AND INTEREST RATES - FULLY TAXABLE-EQUIVALENT BASIS(1)

Years Ended December 31,

(Dollars in millions; fully
taxable-equivalent basis)

Average
Balance

2019

Interest
Revenue/
Expense

Rate

Average
Balance

2018

Interest
Revenue/
Expense

Rate

Average
Balance

2017

Interest
Revenue/
Expense

Rate

Interest-bearing deposits
with banks

Securities purchased under 
resale agreements(2)

Trading account assets

Investment securities

Loans and leases

Other interest-earning
assets

Average total interest-
earning assets

Interest-bearing deposits:

U.S.

Non-U.S.(3)

Total interest-bearing 
deposits(3)(4)

Securities sold under
repurchase agreements

Other short-term
borrowings

Long-term debt

Other interest-bearing
liabilities

Average total interest-
bearing liabilities

Interest rate spread

Net interest income, fully
taxable-equivalent basis

Net interest margin, fully
taxable-equivalent basis

Tax-equivalent adjustment

Net interest income, GAAP
basis

$ 48,500

$

416

.86% $ 54,328

$

387

.71% $ 47,514

$

180

.38%

2,506

884

91,768

24,073

14,160

364

14.54

1

2,009

775

395

.11

2.19

3.22

2.79

2,901

1,051

88,070

23,573

15,714

335

—

1,927

698

372

11.55

—

2.19

2.96

2.37

2,131

1,011

95,779

21,916

22,884

264

12.38

(1)

(.12)

1,891

519

222

1.97

2.37

.97

$ 181,891

$

3,960

2.18

$ 185,637

$

3,719

2.00

$ 191,235

$

3,075

1.61

$ 67,547

$

61,301

128,848

1,616

1,524

11,474

4,103

539

124

663

31

21

414

246

.80% $ 54,953

$

.20

.51

1.90

1.37

3.61

6.00

70,623

125,576

2,048

1,327

10,686

4,956

256

107

363

13

17

389

209

.47% $ 30,623

$

.15

.29

.62

1.28

3.64

4.20

91,937

122,560

3,683

1,313

11,595

4,607

96

67

163

2

10

308

121

.31%

.07

.13

.05

.80

2.66

2.63

$ 147,565

$

1,375

.93

$ 144,593

$

991

.68

$ 143,758

$

604

.42

1.25%

1.32%

$

2,585

$

2,728

$

2,471

1.42%

1.47%

(19)

$

2,566

(57)

$

2,671

(167)

$

2,304

1.19%

1.29%

(1) Rates earned/paid on interest-earning assets and interest-bearing liabilities include the impact of hedge activities associated with our asset and liability management 
activities where applicable.
(2) Reflects the impact of balance sheet netting under enforceable netting agreements of approximately $86.67 billion, $35.74 billion and $31.15 billion for the years 
ended December 31, 2019, 2018 and 2017, respectively. Excluding the impact of netting, the average interest rates would be approximately 0.41%, 0.87% and 0.79% 
for the years ended December 31, 2019, 2018 and 2017, respectively.
(3) Average rate includes the impact of FX swap costs of approximately $153 million, $106 million and $141 million for the years ended December 31, 2019, 2018 and 
2017, respectively. Average rates for total interest-bearing deposits excluding the impact of FX swap costs were 0.40%, 0.20% and 0.02% for the years ended December 
31, 2019, 2018 and 2017, respectively. 
(4) Total deposits averaged $158.26 billion compared to $161.41 billion and $163.81 billion for 2018 and 2017, respectively.

Changes in the components of interest-earning assets and interest-bearing liabilities are discussed in more detail 
below. Additional information about the components of interest income and interest expense is provided in Note 17 to 
the consolidated financial statements in this Form 10-K.

 State Street Corporation | 65

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

total 

Average 

interest-earning  assets  were 
$181.89 billion in 2019 compared to $185.64 billion in 
2018. The decrease is primarily driven by lower average 
total client deposits.

Interest-bearing  deposits  with  banks  averaged 
$48.50  billion  in  2019  compared  to  $54.33  billion  in 
2018. These deposits primarily reflect our maintenance 
of cash balances at the Federal Reserve, the European 
Central Bank (ECB) and other non-U.S. central banks. 
The lower levels of average cash balances with central 
banks  reflect  lower  levels  of  client  deposits  and  an 
increase in the investment portfolio.

Securities  purchased  under  resale  agreements 
averaged $2.51 billion in 2019 compared to $2.90 billion 
in  2018.  While  the  on-balance  sheet  amount  has 
remained relatively stable, the impact of balance sheet 
netting increased to $86.67 billion on average in 2019, 
respectively, compared  to  $35.74  billion  in  2018.  We 
maintain  an  agreement  with  Fixed  Income  Clearing 
Corporation  (FICC),  a  clearing  organization 
that 
enables us to net all securities sold under repurchase 
agreements  against  those  purchased  under  resale 
agreements with counterparties that are also members 
of the clearing organization. The increase in average 
balance  sheet  netting,  in  2019  compared  to  2018,  is 
primarily due to the expansion of our FICC program and 
new client activity.

then,  we  have 

We have been a netting and sponsoring member 
within FICC since 2005. FICC expanded the service in 
2017,  and  since 
increased  our 
participation.  We  enter  into  repurchase  and  resale 
transactions in eligible securities with sponsored clients 
and with other FICC members and, pursuant to FICC 
Government Securities Division rules, submit, novate 
and  net  the  transactions.  We  may  sponsor  clients  to 
clear their eligible repurchase transactions with FICC, 
backed by our guarantee to FICC of the prompt and full 
payment and performance of our sponsored member 
clients’  respective  obligations.  We  obtain  a  security 
interest from our sponsored clients in the high quality 
securities collateral that they receive, which is designed 
to mitigate our potential exposure to FICC.

Average 

to 
investment  securities 
$91.77  billion  in  2019  from  $88.07  billion  in  2018 
primarily driven by increased investment in MBS. 

increased 

Loans averaged $24.07 billion in 2019 compared 
to  $23.57  billion  in  2018. Average  core  loans,  which 
exclude  overdrafts,  averaged  $19.95  billion  in  2019 
compared to $18.65 billion in 2018. 

Average  other  interest-earning  assets,  largely 
associated  with  our  enhanced  custody  business, 
decreased to $14.16 billion in 2019 from $15.71 billion 
in 2018, primarily driven by a reduction in the level of 
cash  collateral  posted.  Enhanced  custody  is  our 
securities financing business where we act as principal 
with  respect  to  our  custody  clients  and  generate 

securities  finance  revenue.  The  NII  earned  on  these 
transactions is generally lower than the interest earned 
on other alternative investments.

Aggregate average total interest-bearing deposits 
increased to $128.85 billion in 2019 from $125.58 billion
interest-bearing  deposits 
in  2018.  Average  U.S. 
increased as a result of a gradual shift from non-interest 
bearing  deposits  and  new  deposit  initiatives.  Future 
deposit levels will be influenced by the underlying asset 
servicing business, client deposit behavior and market 
conditions, including the general levels of U.S. and non-
U.S. interest rates.

Average  other  short-term  borrowings,  typically 
associated  with  our  tax-exempt  investment  program, 
increased to $1.52 billion in 2019  from $1.33 billion in 
2018.

Average long-term debt was $11.47 billion in 2019 
compared  to  $10.69  billion  in  2018.  These  amounts 
reflect issuances, redemptions and maturities of senior 
debt  during  the  respective  periods,  including  the 
issuance of $1.0 billion of senior debt and $500 million
of subordinated debt in November 2019.

Average  other  interest-bearing  liabilities  were 
$4.10 billion in 2019 compared to $4.96 billion in 2018. 
Other  interest-bearing  liabilities  primarily  reflect  our 
level  of  cash  collateral  received  from  clients  in 
connection with our enhanced custody business, which 
is presented on a net basis where we have enforceable 
netting agreements.

Several factors could affect future levels of NII and 
NIM,  including  the  volume  and  mix  of  client  deposits 
and  funding  sources;  central  bank  actions;  balance 
sheet management activities; changes in the level and 
slope  of  U.S.  and  non-U.S.  interest  rates;  revised  or 
proposed  regulatory  capital  or  liquidity  standards,  or 
interpretations of those standards; the yields earned on 
securities purchased compared to the yields earned on 
securities sold or matured and changes in the type and 
amount of credit or other loans we extend.

Based  on  market  conditions  and  other  factors, 
including regulatory standards, we continue to reinvest 
the  majority  of  the  proceeds  from  pay-downs  and 
maturities of investment securities in highly-rated U.S. 
and non-U.S. securities, such as  federal agency MBS, 
sovereign  debt  securities  and  U.S.  Treasury  and 
agency securities. The pace at which we reinvest and 
the  types  of  investment  securities  purchased  will 
depend  on  the  impact  of  market  conditions,  the 
implementation  of  regulatory  standards,  including 
interpretation of those standards and other factors over 
time. We expect these factors and the levels of global 
interest rates to impact our reinvestment program and 
future levels of NII and NIM.

 State Street Corporation | 66

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Provision for Loan Losses

We  recorded  a  provision  for  loan  losses  of  $10 
million in 2019 compared to $15 million in 2018 and $2 
million in 2017. Additional information is provided under 
“Loans  and  Leases”  in  "Financial  Condition"  in  this 
Management's Discussion and Analysis and in Note 4 
to the consolidated financial statements in this Form 10-
K.

Expenses

Table  8:  Expenses,  provides  the  breakout  of 
expenses  for  the  years  ended  December  31,  2019, 
2018 and 2017.

TABLE 8: EXPENSES

Years Ended December 31,

2019

2018

2017

%
Change
2019
vs.
2018

%
Change
2018
vs.
2017

$ 4,541

$ 4,780

$ 4,394

(5)%

9%

1,465

1,324

1,167

11

983

470

79

(2)

985

500

31

(7)

838

461

—

(6)

21

155

245

(71)

nm

14

18

9

48

236

226

214

4

321

941

357

819

1,262

1,176

340

589

929

$ 9,034

$ 9,015

$ 8,269

(10)

15

7

—

39,103

40,142

36,643

(3)

6

5

39

27

9

10

(Dollars in
millions)

Compensation 
and employee 
benefits(1)

Information
systems and
communications

Transaction 
processing 
services(2)

Occupancy

Acquisition
costs

Restructuring
charges, net

Amortization of 
other intangible 
assets(1)

Other:

Professional
services
Other(2)
Total other(2)

Total 
expenses(1)

Number of
employees at
year-end

(1)  CRD  contributed  approximately  $201  million  in  total  expenses  in  2019,  including 
approximately $148 million in compensation and employee benefits and $53 million in other 
expense lines. In addition, CRD-related expenses in 2019 include $65 million in amortization 
of other intangible assets.
CRD  contributed  approximately  $39  million  in  total  expenses  in  2018,  including 
approximately $28 million in compensation and employee benefits and $11 million in other 
expense lines. In addition, CRD-related expenses in 2018 include $18 million in amortization 
of other intangible assets.
(2) The revenue recognition standard contributed approximately $319 million in total expenses 
for 2018, including approximately $183 million in other expenses, $106 million in transaction 
processing and $30 million across other expense line items.
nm Not meaningful

Compensation and employee benefits expenses 
decreased  5%  in  2019  compared  to  2018,  primarily 
driven by savings from the process re-engineering and 
initiatives  under  our 
resource  discipline  savings 
expense  savings  program  and  lower  repositioning 
charges in 2019 compared to 2018, partially offset by 
the  impact  of  the  CRD  acquisition  and  annual  merit 
increases.

Total headcount decreased by approximately 3%
as of December 31, 2019 compared to December 31, 
2018, primarily driven by productivity savings, including 
a reduction in headcount in higher cost locations.

Information 

communications 
systems  and 
expenses increased 11% in 2019 compared to 2018. 
The  increase  was  primarily  related  to  technology 
infrastructure enhancements.

Transaction  processing  services  expenses  

remained flat in 2019 compared to 2018.

Occupancy  expenses  decreased  6%  in  2019
compared to 2018, primarily due to lower repositioning 
charges 
the 
advancement of our global footprint strategy. 

in  2019  compared 

to  2018  and 

Amortization of other intangible assets increased 
4% in 2019 compared to 2018, primarily due to the CRD 
acquisition.

Other expenses increased  7% in 2019 compared 
to 2018, primarily driven by higher legal expenses and  
State  Street  Foundation  funding,  partially  offset  by 
lower  professional  services,  travel,  and  insurance 
costs.

Acquisition Costs

We  recorded  approximately  $79  million  of 
acquisition  costs  in  2019  compared  to  $31  million  in  
2018, related to our acquisition of CRD, and $21 million
in 2017  related to our acquisition of the GEAM business. 
As we integrate CRD into our business, we expect to 
incur a total of approximately $200 million of acquisition 
costs, including merger and integration costs, through 
2021, out of which $110 million has been incurred as of 
December 31, 2019, since the acquisition.

Restructuring and Repositioning Charges

Repositioning Charges

In late 2018, we initiated an expense program to 
accelerate  efforts  to  become  a  higher-performing 
organization and help navigate challenging market and 
industry conditions, with an initial goal to realize $350 
million in gross expense savings in 2019, which was 
subsequently revised to $400 million gross savings for 
2019. In 2019, we achieved approximately $415 million
of gross expense savings under this program, including 
approximately  $230  million  in  resource  discipline 
initiatives  and  $185  million  in  process  re-engineering 
and automation benefits. 

Resource  discipline  initiatives  include  reducing 
senior management headcount, rigorous performance 
management, vendor management and optimization of 
real  estate.  Process  re-engineering  and  automation 
benefits  can  include  high-cost  location  workforce 
reductions,  reducing  manual/bespoke  and  redundant 
activities, streamlining operational centers and moving 
to common platforms/retiring legacy applications.

Expenses  for  2019  included  a  repositioning 
charge  of  $110  million  to  further  drive  process 

 State Street Corporation | 67

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

automation, information technology optimizations and 
organization rationalization in 2020, consisting of $98 
million of compensation and employee benefits and  $12 
million  of  occupancy  expenses.  Total  repositioning 
charges were $300 million in 2018.

The following table presents aggregate activity for 
repositioning charges and activity related to previous 
Beacon restructuring charges for the periods indicated:

TABLE 9: RESTRUCTURING AND REPOSITIONING CHARGES

(In millions)

Employee
Related 
Costs

Real 
Estate
Actions

Asset and 
Other 
Write-offs

Total

Accrual Balance at 
December 31, 2016

$

37

$

Accruals for Beacon

Payments and Other
Adjustments

Accrual Balance at 
December 31, 2017

Accruals for Beacon

Accruals for
Repositioning
Charges

Payments and Other
Adjustments

Accrual Balance at 
December 31, 2018

Accruals for Beacon

Accruals for
Repositioning
Charges

Payments and Other
Adjustments

Accrual Balance at 
December 31, 2019

186

(57)

166

(7)

259

17

32

$

2

$

27

56

245

(17)

(26)

(100)

32

—

41

3

—

—

201

(7)

300

(115)

(36)

(2)

(153)

303

(2)

98

37

—

12

(209)

(42)

1

—

—

—

341

(2)

110

(251)

$

190

$

7

$

1

$

198

Income Tax Expense

Income  tax  expense  was  $470  million  in  2019 
compared to $508 million and $839 million in 2018 and 
2017, respectively. Our effective tax rate was 17.3% in 
2019, compared to 16.3% and 27.9% in 2018 and 2017, 
respectively. The effective tax rate for 2019 included a 
benefit attributable to a foreign legal entity restructuring 
which was partially offset by legal accruals, limitations 
on  foreign  tax  credit  benefits  and  a  decrease  in 
deductions related to stock based compensation. The 
effective tax rate in 2018 included an additional deferred 
tax benefit of $32 million related to adjustments from 
the Tax Cuts and Jobs Act provisional estimate recorded 
in 2017. 

Additional 

information  regarding 

tax 
expense, including unrecognized tax benefits and tax 
contingencies, are provided in Notes 13 and 22 to the 
consolidated financial statements in this Form 10-K.

income 

LINE OF BUSINESS INFORMATION

Our  operations  are  organized  into  two  lines  of 
business: 
Investment 
Investment  Servicing  and 
Management, which are defined based on products and 
services provided. The results of operations for these 

lines of business are not necessarily comparable with 
those of other companies, including companies in the 
financial services industry.

regulation); 

Investment Servicing, through State Street Global 
Services,  State  Street  Global  Markets,  State  Street 
Global  Exchange  and  CRD,  provides  services  for 
institutional  clients,  including  mutual  funds,  collective 
investment funds and other investment pools, corporate 
and  public  retirement  plans,  insurance  companies, 
investment  managers,  foundations  and  endowments 
worldwide.  Products  include:  custody;  product  and 
participant 
level  accounting;  daily  pricing  and 
administration;  master  trust  and  master  custody; 
depotbank services (a fund oversight role created by 
cash 
non-U.S. 
management; foreign exchange, brokerage and other 
trading  services;  securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
investment 
lease 
facilities; 
financing; 
investment  manager 
manager  and  alternative 
operations  outsourcing;  performance, 
risk  and 
compliance analytics; and financial data management 
to  support  institutional  investors.  Our  CRD  business 
also  falls  within  our  Investment  Servicing  line  of 
business and includes products and services, such as: 
portfolio  modeling  and  construction; 
trade  order 
management;  investment  risk  and  compliance;  and 
wealth management solutions.

record-keeping; 

loans  and 

Investment  Management,  through  State  Street 
Global Advisors, provides a broad range of investment 
management  strategies  and  products  for  our  clients. 
Our investment management strategies and products 
span  the  risk/reward  spectrum,  including  core  and 
enhanced 
indexing,  multi-asset  strategies,  active 
quantitative  and  fundamental  active  capabilities  and 
alternative investment strategies. Our AUM is currently 
primarily weighted to indexed strategies. In addition, we 
provide a breadth of services and solutions, including 
environmental,  social  and  governance 
investing, 
defined  benefit  and  defined  contribution  and  Global 
Fiduciary  Solutions 
(formerly  Outsourced  Chief 
Investment Officer). State Street Global Advisors is also 
a provider of ETFs, including the SPDR® ETF brand. 
While  management  fees  are  primarily  determined  by 
the  values  of  AUM  and  the  investment  strategies 
employed,  management  fees  reflect  other  factors  as 
well,  including  the  benchmarks  specified  in  the 
to 
respective  management  agreements 
performance fees.

related 

For information about our two lines of business, 
as well as the revenues, expenses and capital allocation 
methodologies associated with them, refer to Note 24
to the consolidated financial statements in this Form 10-
K.

 State Street Corporation | 68

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Investment Servicing

TABLE 10: INVESTMENT SERVICING LINE OF BUSINESS RESULTS

(Dollars in millions, except where otherwise noted)

2019

2018

2017

Years Ended December 31,

% Change
2019 vs.
2018

% Change
2018 vs.
2017

Servicing fees
Foreign exchange trading services(1)

Securities finance
Software and processing fees(1)
Total fee revenue(1)

Net interest income

Total other income
Total revenue(1)

Provision for loan losses
Total expenses(1)

Income before income tax expense

Pre-tax margin

Average assets (in billions)

$

5,074

$

974

462

691

7,201

2,590

43

9,834

10

7,140

2,684

27%

220.3

$

$

$

$

5,429

1,071

543

443

7,486

2,691

6

10,183

15

7,081

3,087

30%

220.2

$

5,365

(7)%

999

606

336

7,306

2,309

(39)

9,576

2

6,717

2,857

30%

214.0

$

$

(9)

(15)

56

(4)

(4)

nm

(3)

(33)

1

(13)

1%

7

(10)

32

2

17

nm

6

650

5

8

(1) CRD contributed approximately $385 million and $201 million in total revenue and total expenses, respectively, in 2019, including approximately $370 million in software and processing fees and 
$15 million in brokerage and other trading services within foreign exchange trading services, and expenses contributed approximately $148 million in compensation and employee benefits and $53 
million in other expense lines. In addition, CRD-related expenses in 2019 include $65 million in amortization of other intangible assets.
CRD contributed approximately $119 million and $39 million in total revenue and total expenses, respectively, in 2018. Revenue includes approximately $114 million in software and processing 
fees and $5 million in brokerage and other trading services within foreign exchange trading services, and expenses include approximately $28 million in compensation and employee benefits and 
$11 million in other expense lines. In addition, CRD-related expenses in 2018 include $18 million in amortization of other intangible assets.
nm Not meaningful

Servicing Fees

Servicing fees, as presented in Table 10: Investment Servicing Line of Business Results, decreased 7% in 2019 
compared  to  2018  primarily  due  to  elevated  fee  pressure  and  lower  client  activity  and  flows.  FX  rates  negatively 
impacted servicing fees by 1% in 2019 and positively impacted servicing fees by 1% in 2018.

Servicing fees generated outside the U.S. were approximately 47% of total servicing fees in both 2019 and 2018

compared to approximately 45% in 2017.

TABLE 11: ASSETS UNDER CUSTODY AND/OR ADMINISTRATION BY PRODUCT

(In billions)

Collective funds

Mutual funds

Insurance and other products

Pension products

Total

$

$

December 31, 2019

December 31, 2018

December 31, 2017

% Change
2019 vs. 2018

% Change
2018 vs. 2017

9,796

$

8,999

$

9,221

8,417

6,924

7,912

8,220

6,489

34,358

$

31,620

$

9,707

7,603

9,105

6,704

33,119

9%

17

2

7

9

(7)%

4

(10)

(3)

(5)

TABLE 12: ASSETS UNDER CUSTODY AND/OR ADMINISTRATION BY ASSET CLASS

(In billions)

Equities

Fixed-income

Short-term and other investments

Total

December 31, 2019

December 31, 2018

December 31, 2017

% Change
2019 vs. 2018

% Change
2018 vs. 2017

$

$

19,301

$

10,766

4,291

34,358

$

18,041

$

9,758

3,821

31,620

$

19,214

10,070

3,835

33,119

7%

10

12

9

(6)%

(3)

—

(5)

TABLE 13: ASSETS UNDER CUSTODY AND/OR ADMINISTRATION BY GEOGRAPHY(1)

(In billions)

Americas

Europe/Middle East/Africa

Asia/Pacific

Total

$

$

December 31, 2019

December 31, 2018

December 31, 2017

% Change
2019 vs. 2018

% Change
2018 vs. 2017

25,018

$

23,203

$

7,325

2,015

6,699

1,718

34,358

$

31,620

$

24,418

7,028

1,673

33,119

8%

9

17

9

(5)%

(5)

3

(5)

(1) Geographic mix is generally based on the domicile of the entity servicing the funds and is not necessarily representative of the underlying asset mix.

 State Street Corporation | 69

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Asset  servicing  mandates  newly  announced  in 
2019 totaled approximately $1.84 trillion, in line with a 
high of $1.89 trillion in 2018. Servicing assets remaining 
to be installed in future periods totaled approximately 
$1.17 trillion as of December 31, 2019, which will be 
reflected in AUC/A in future periods after installation and 
will  generate  servicing  fee  revenue  in  subsequent 
periods. The full revenue impact of such mandates will 
be  realized  over  several  quarters  as  the  assets  are 
installed  and  additional  services  are  added  over  that 
period.

New asset servicing mandates may be subject to 
completion  of  definitive  agreements,  approval  of 
applicable  boards  and  shareholders  and  customary 
regulatory  approvals.  New  asset  servicing  mandates 
and servicing assets remaining to be installed in future 
periods exclude certain new business which has been 
contracted, but for which the client has not yet provided 
permission  to  publicly  disclose  and  the  expected 
installation  date  extends  beyond  one  quarter.  These 
excluded  assets,  which  from  time  to  time  may  be 
significant,  will  be  included  in  new  asset  servicing 
mandates and reflected in servicing assets remaining 
to be installed in the period in which the client provides 
its  permission.  Servicing  mandates  and  servicing 
assets remaining to be installed in future periods are 
presented on a gross basis and therefore also do not 
include the impact of clients who have notified us during 
the  period  of  their  intent  to  terminate  or  reduce  their 
relationship  with  us,  which  may  from  time  to  time  be 
significant.

With  respect  to  these  new  servicing  mandates, 
once  installed  we  may  provide  various  services, 
including accounting, bank loan servicing, compliance 
reporting and monitoring, custody, depository banking 
services, FX, fund administration, hedge fund servicing, 
middle office outsourcing, performance and analytics, 
private equity administration, real estate administration, 
securities 
transfer  agency  and  wealth 
management services. Revenues associated with new 
servicing mandates may vary based on the breadth of 
services provided and the timing of installation, and the 
types of assets.

finance, 

For  additional  information  about  the  impact  of 
worldwide  equity  and  fixed-income  valuations  on  our 
fee revenue, as well as other key drivers of our servicing 
fee revenue, refer to "Fee Revenue" in "Consolidated 
Results of Operations" included in this Management's 
Discussion and Analysis.

Foreign Exchange Trading Services

Foreign  exchange  trading  services  revenue,  as 
presented  in  Table  10:  Investment  Servicing  Line  of 
Business Results, decreased 9% in 2019 compared to 
2018, primarily due to lower market volatility. Foreign 
exchange  trading  services  is  composed  of  revenue 
generated  by  FX  trading  and  revenue  generated  by 

brokerage and other trading services, which made up 
56% and 44%, respectively, of foreign exchange trading 
services revenue in 2019.

 We primarily earn FX trading revenue by acting 
as a principal market-maker through both "direct sales 
and trading” and “indirect FX trading.”

•  Direct  sales  and 

trading:  Represent  FX 
transactions at negotiated rates with clients and 
investment managers that contact our trading 
desk  directly.  These  principal  market-making 
activities 
funds 
serviced  by  third  party  custodians  or  prime 
brokers, as well as those funds under custody 
with us.

transactions 

include 

for 

• 

custodian,  or 

trading:  Represents  FX 
Indirect  FX 
transactions with clients, for which we are the 
funds' 
investment 
managers, routed to our FX desk through our 
asset-servicing operation. We execute indirect 
FX trades as a principal at rates disclosed to 
our clients.

their 

Our FX trading revenue is influenced by multiple 
factors,  including:  the  volume  and  type  of  client  FX 
transactions  and  related  spreads;  currency  volatility, 
reflecting market conditions; and our management of 
exchange  rate,  interest  rate  and  other  market  risks 
associated with our FX activities. The relative impact of 
these  factors  on  our  total  FX  trading  revenues  often 
differs from period to period. For example, assuming all 
other factors remain constant, increases or decreases 
in volumes or bid-offer spreads across product mix tend 
to result in increases or decreases, as the case may 
be, in client-related FX revenue. 

Our clients that utilize indirect FX trading can, in 
addition  to  executing  their  FX  transactions  through 
dealers not affiliated with us, transition from indirect FX 
trading  to  either  direct  sales  and  trading  execution, 
including  our  “Street  FX”  service,  or  to  one  of  our 
electronic  trading  platforms.  Street  FX,  in  which  we 
continue  to  act  as  a  principal  market-maker,  enables 
our  clients  to  define  their  FX  execution  strategy  and 
automate the FX trade execution process, both for funds 
under custody with us as well as those under custody 
at another bank.

We also earn foreign exchange trading services 
revenue  through  "electronic  FX  services"  and  "other 
transition  management  and  brokerage 
trading, 
revenue." 

•  Electronic FX services: Our clients may choose 
to execute FX transactions through one of our 
These 
electronic 
transactions generate revenue through a “click” 
fee.

platforms. 

trading 

•  Other  trading,  transition  management  and 
brokerage revenue: As our clients look to us to 

 State Street Corporation | 70

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

enhance  and  preserve  portfolio  values,  they 
may choose to utilize our Transition or Currency 
Management capabilities or transact with our 
Equity  Trade  execution  group.  These 
transactions,  which  are  not  limited  to  foreign 
exchange, generate revenue via commissions 
charged  for  trades  transacted  during  the 
management of these portfolios.

constantly evolving regulatory environment, including 
revised  or  proposed  capital  and  liquidity  standards, 
interpretations of those standards, and our own balance 
sheet  management 
influence 
modifications to the way in which we deliver our agency 
lending or enhanced custody businesses, the volume 
of  our  securities  lending  activity  and  related  revenue 
and profitability in future periods.

activities,  may 

Securities Finance

Software and Processing Fees

Our securities finance business consists of three 

components: 

(1)  an  agency  lending  program  for  State  Street 
Global  Advisors  managed  investment  funds  with  a 
broad range of investment objectives, which we refer 
to as the State Street Global Advisors lending funds; 

(2)  an  agency  lending  program  for  third-party 
investment managers and asset owners, which we refer 
to as the agency lending funds; and 

(3) security lending transactions which we enter 
into  as  principal,  which  we  refer  to  as  our  enhanced 
custody business.

Securities  finance  revenue  earned  from  our 
agency lending activities, which is composed of our split 
of both the spreads related to cash collateral and the 
fees  related  to  non-cash  collateral,  is  principally  a 
function of the volume of securities on loan, the interest 
rate  spreads  and  fees  earned  on  the  underlying 
collateral and our share of the fee split.

As  principal,  our  enhanced  custody  business 
borrows  securities  from  the  lending  client  or  other 
market participants and then lends such securities to 
the subsequent borrower, either our client or a broker/
dealer. We act as principal when the lending client is 
unable  to,  or  elects  not  to,  transact  directly  with  the 
market  and  execute  the  transaction  and  furnish  the 
securities. In our role as principal, we provide support 
to the transaction through our credit rating. While we 
source  a  significant  proportion  of  the  securities 
furnished by us in our role as principal from third parties, 
we have the ability to source securities through assets 
under custody from clients who have designated us as 
an eligible borrower.

Securities finance revenue, as presented in Table 
10:  Investment  Servicing  Line  of  Business  Results, 
decreased 15% in 2019 compared to 2018, reflecting 
lower securities on loan, enhanced custody balances 
and  spreads  and 
impact  of  balance  sheet 
optimization efforts implemented in the second half of 
2018.

the 

Market  influences  may  continue  to  affect  client 
demand  for  securities  finance,  and  as  a  result  our 
revenue  from,  and  the  profitability  of,  our  securities 
lending  activities  in  future  periods.  In  addition,  the 

Software  and  processing  fees  revenue  includes 
diverse types of fees and revenue, including fees from 
software  licensing  and  maintenance,  fees  from  our 
structured  products  business  and  other  revenue 
including  equity 
joint  venture 
investments, gains and losses on sales of other assets 
and amortization of our tax-advantaged investments.

from  our 

income 

Software and processing fees revenue, presented 
in  Table  10:  Investment  Servicing  Line  of  Business 
Results,  increased  significantly  in  2019  compared  to 
2018 and reflects approximately $370 million from CRD 
in  2019.  CRD  was  acquired  on  October  1,  2018. 
Revenue related to the front office solutions provided 
by CRD is primarily driven by the sale of term software 
licenses  and  software  as  service  arrangements, 
including professional services such as consulting and 
implementation  services,  software  support  and 
maintenance.  Revenue  for  a  sale  of  software  to  be 
installed  on  premise  is  recognized  at  a  point  in  time 
when the customer benefits from obtaining access to 
and use of the software license. Revenue for a Software 
as a Service (SaaS) related arrangement is recognized 
over time as services are provided.

Other Income

In the fourth quarter of 2019, we completed a cash 
tender offer for approximately $297 million of our $800 
million  aggregate  principal  amount  of  outstanding 
floating rate junior subordinated debentures due 2047, 
resulting in a gain of approximately $44 million.
Expenses

initiatives  and  process 

Total expenses for Investment Servicing increased 
1%  in  2019  compared  to  2018.  The  increases  are 
primarily  due  to  the  impact  of  the  CRD  acquisition, 
technology  infrastructure  investments  and  business 
volumes,  partially  offset    by  savings  from  resource 
discipline 
re-engineering 
benefits through our expense savings program. Total 
in  2019  were 
expenses  contributed  by  CRD 
approximately  $201  million.  In  addition,  CRD-related 
expenses in 2019 include $65 million in amortization of 
other  intangible  assets.  Additional  information  about 
in 
expenses 
"Consolidated Results of Operations" included in this 
Management's Discussion and Analysis.

is  provided  under 

"Expenses" 

 State Street Corporation | 71

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Investment Management

TABLE 14: INVESTMENT MANAGEMENT LINE OF BUSINESS RESULTS

(Dollars in millions, except where otherwise noted)

2019

2018

2017

Years Ended December 31,

% Change
2019 vs.
2018

% Change
2018 vs.
2017

Management fees
Foreign exchange trading services(1)

Securities finance
Software and processing fees(2)

Total fee revenue

Net interest income

Total revenue

Total expenses

Income before income tax expense

Pre-tax margin

Average assets (in billions)

$

1,771

$

1,851

$

1,616

137

9

29

1,946

(24)

1,922

1,535

387

20%

3.0

$

$

130

—

(5)

1,976

(20)

1,956

1,544

412

21%

3.2

$

$

72

—

7

1,695

(5)

1,690

1,286

404

24%

5.4

$

$

(4)%

5

nm

nm

(2)

20

(2)

(1)

(6)

15%

81

nm

(171)

17

nm

16

20

2

(1) Includes revenues from distributing and marketing activities for U.S. mutual funds and ETFs associated with State Street Global Advisors.
(2) Includes other revenue items that are primarily driven by equity market movements.
nm Not meaningful 

Management Fees

Management fees decreased 4% in 2019 compared to 2018, primarily reflecting the run rate impact of late 2018 

outflows and mix changes away from higher fee products, partially offset by higher equity market levels.

Management fees generated outside the U.S. were approximately 27% of total management fees in both 2019 

and 2018 compared to approximately 28% in 2017.

TABLE 15: ASSETS UNDER MANAGEMENT BY ASSET CLASS AND INVESTMENT APPROACH

December 31, 2019

December 31, 2018

December 31, 2017

% Change
2019 vs. 2018

% Change
2018 vs. 2017

(In billions)

Equity:

  Active

  Passive

Total equity

Fixed-income:

  Active

  Passive

Total fixed-income
Cash(1)

Multi-asset-class solutions:

  Active

  Passive

Total multi-asset-class solutions
Alternative investments(2):

  Active

  Passive

Total alternative investments

$

88

$

80

$

1,903

1,991

1,464

1,544

89

379

468

324

24

133

157

21

155

176

81

341

422

287

19

113

132

21

105

126

95

1,650

1,745

77

337

414

330

18

129

147

23

123

146

10%

30

29

10

11

11

13

26

18

19

—

48

40

24

(16)%

(11)

(12)

5

1

2

(13)

6

(12)

(10)

(9)

(15)

(14)

(10)

Total

$

3,116

$

2,511

$

2,782

(1) Includes both floating- and constant-net-asset-value portfolios held in commingled structures or separate accounts.
(2) Includes real estate investment trusts, currency and commodities, including SPDR® Gold Shares and SPDR® Gold MiniSharesSM Trust. We are not the investment manager for 
the SPDR® Gold Shares and SPDR® MiniSharesSM Trust, but act as the marketing agent. 

 State Street Corporation | 72

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 16: EXCHANGE-TRADED FUNDS BY ASSET CLASS(1)

(In billions)
Alternative Investments(2)

Cash

Equity

Fixed-Income

Total Exchange-Traded Funds

December 31, 2019

December 31, 2018

December 31, 2017

% Change
2019 vs. 2018

% Change
2018 vs. 2017

$

$

56

$

43

$

9

618

85

9

482

66

768

$

600

$

48

2

531

63

644

30%

—

28

29

28

(10)%

350

(9)

5

(7)

(1) ETFs are a component of AUM presented in the preceding table.
(2) Includes real estate investment trusts, currency and commodities, including SPDR® Gold Shares and SPDR® Gold MiniSharesSM Trust. We are not the investment manager for 
the SPDR® Gold Shares and SPDR® MiniSharesSM Trust, but act as the marketing agent. 

TABLE 17: GEOGRAPHIC MIX OF ASSETS UNDER MANAGEMENT(1)

(In billions)

North America

Europe/Middle East/Africa

Asia/Pacific

Total

December 31, 2019

December 31, 2018

December 31, 2017

% Change
2019 vs. 2018

% Change
2018 vs. 2017

$

$

2,115

$

1,731

$

493

508

421

359

3,116

$

2,511

$

1,931

521

330

2,782

22%

17

42

24

(10)%

(19)

9

(10)

(1) Geographic mix is based on client location or fund management location.

TABLE 18: ACTIVITY IN ASSETS UNDER MANAGEMENT BY PRODUCT CATEGORY

(In billions)

Balance as of December 31, 2016
Long-term institutional flows, net(3)

Exchange-Traded Fund flows, net

Cash fund flows, net

Total flows, net

Market appreciation

Foreign exchange impact

Total market/foreign exchange impact

Balance as of December 31, 2017
Long-term institutional flows, net(3)

Exchange-traded fund flows, net

Cash fund flows, net

Total flows, net

Market appreciation (depreciation)

Foreign exchange impact

Total market/foreign exchange impact

Balance as of December 31, 2018
Long-term institutional flows, net(3)

Exchange-traded fund flows, net

Cash fund flows, net

Total flows, net

Market appreciation (depreciation)

Foreign exchange impact

Total market/foreign exchange impact

Equity

Fixed-
Income

Cash(1)

Multi-Asset-
Class
Solutions

Alternative 
Investments(2)

Total

$

1,474

$

378

$

333

$

126

$

157

$

2,468

(74)

26

—

(48)

293

26

319

2

10

—

12

15

9

24

—

—

(8)

(8)

2

3

5

4

—

—

4

12

5

17

(21)

1

—

(20)

3

6

9

(89)

37

(8)

(60)

325

49

374

$

1,745

$

414

$

330

$

147

$

146

$

2,782

(45)

(3)

—

(48)

(142)

(11)

(153)

12

7

—

19

(7)

(4)

(11)

—

6

(50)

(44)

3

(2)

1

(3)

—

—

(3)

(10)

(2)

(12)

(2)

(2)

—

(4)

(10)

(6)

(16)

(38)

8

(50)

(80)

(166)

(25)

(191)

$

1,544

$

422

$

287

$

132

$

126

$

2,511

26

13

—

39

404

4

408

(7)

15

—

8

38

—

38

—

—

31

31

6

—

6

3

—

—

3

22

—

22

16

6

—

22

28

—

28

38

34

31

103

498

4

502

Balance as of December 31, 2019

$

1,991

$

468

$

324

$

157

$

176

$

3,116

(1) Includes both floating- and constant-net-asset-value portfolios held in commingled structures or separate accounts.
(2) Includes real estate investment trusts, currency and commodities, including SPDR® Gold Shares, SPDR Long Dollar Gold Trust and SPDR® Gold MiniSharesSM Trust, for which 
we are not the investment manager but act as the marketing agent. 
(3) Amounts represent long-term portfolios, excluding ETFs.

 State Street Corporation | 73

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Expenses 

TABLE 19: AVERAGE STATEMENT OF CONDITION(1)

Total  expenses  for  Investment  Management 
decreased 1% in 2019 compared to 2018, primarily due 
to  savings    from  resource  discipline  initiatives  and 
process re-engineering benefits through our expense 
savings program.

"Expenses" 

Additional information about expenses is provided 
under 
"Consolidated  Results  of 
Operations" included in this Management's Discussion 
and Analysis.

in 

FINANCIAL CONDITION

Investment  Servicing  and 

The  structure  of  our  consolidated  statement  of 
condition is primarily driven by the liabilities generated 
Investment 
by  our 
Management lines of business. Our clients' needs and 
our  operating  objectives  determine  balance  sheet 
volume, mix and currency denomination. As our clients 
their  worldwide  cash  management  and 
execute 
investment  activities,  they  utilize  deposits  and  short-
term  investments  that  constitute  the  majority  of  our 
liabilities. These liabilities are generally in the form of 
interest-bearing  transaction  account  deposits,  which 
are denominated in a variety of currencies; non-interest-
bearing 
repurchase 
deposits; 
agreements,  which  generally  serve  as  short-term 
investment alternatives for our clients.

demand 

and 

Deposits and other liabilities resulting from client 
initiated  transactions  are  invested  in  assets  that 
generally  have  contractual  maturities  significantly 
longer  than  our  liabilities;  however,  we  evaluate  the 
operational nature of our deposits and seek to maintain 
appropriate short-term liquidity of those liabilities that 
are  not  operational  in  nature  and  maintain  longer-
termed assets for our operational deposits. Our assets 
consist primarily of securities held in our AFS or HTM 
portfolios and short-duration financial instruments, such 
as interest-bearing deposits with banks and securities 
purchased under resale agreements. The actual mix of 
assets is determined by the characteristics of the client 
liabilities and our desire to maintain a well-diversified 
portfolio of high-quality assets.

(In millions)

Assets:

Interest-bearing deposits with
banks

Securities purchased under
resale agreements

Trading account assets

Investment securities

Loans and leases

Other interest-earning assets

Average total interest-
earning assets

Years Ended December 31,

2019

2018

2017

$

48,500

$ 54,328

$

47,514

2,506

884

91,768

24,073

14,160

2,901

1,051

88,070

23,573

15,714

2,131

1,011

95,779

21,916

22,884

181,891

185,637

191,235

Cash and due from banks

3,390

3,178

3,097

Other non-interest-earning
assets

38,053

34,570

25,118

Average total assets

$ 223,334

$ 223,385

$ 219,450

Liabilities and shareholders’
equity:

Interest-bearing deposits:

U.S.

Non-U.S.

$

67,547

$ 54,953

$

30,623

61,301

70,623

91,937

Total interest-bearing 
deposits(2)

Securities sold under
repurchase agreements

Other short-term borrowings

128,848

125,576

122,560

1,616

1,524

2,048

1,327

3,683

1,313

Long-term debt

11,474

10,686

11,595

Other interest-bearing
liabilities

Average total interest-
bearing liabilities

Non-interest-bearing 
deposits(2)

Other non-interest-bearing
liabilities

4,103

4,956

4,607

147,565

144,593

143,758

29,414

35,832

41,248

21,299

19,804

12,379

Preferred shareholders’ equity

3,653

3,327

3,197

Common shareholders’ equity

21,403

19,829

18,868

Average total liabilities
and shareholders’ equity $ 223,334

$ 223,385

$ 219,450

(1) Additional information about our average statement of condition, primarily 
our interest-earning assets and interest-bearing liabilities, is provided in "Net 
Interest Income" included in this Management's Discussion and Analysis.
(2) Total deposits averaged $158.26 billion in 2019 compared to $161.41 billion
and $163.81 billion in 2018 and 2017, respectively.

 State Street Corporation | 74

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Investment Securities

TABLE 20: CARRYING VALUES OF INVESTMENT
SECURITIES

(In millions)

Available-for-sale:

U.S. Treasury and federal
agencies:

As of December 31,

2019

2018

2017

Direct obligations

$

3,487

$

1,039

$

223

Mortgage-backed securities

17,838

15,968

10,872

Total U.S. Treasury and federal
agencies

Asset-backed securities:

Student loans(1) 

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities
U.S. equity securities(2)
U.S. money-market mutual funds(2)

21,325

17,007

11,095

531

89

1,820

2,440

1,980

2,179

12,373

8,658

25,190

1,783

104

2,973

—

—

541

583

593

1,717

1,682

1,574

12,793

6,602

22,651

1,918

197

1,658

—

—

3,358

1,542

1,447

6,347

6,695

2,947

10,721

6,108

26,471

9,151

1,054

2,560

46

397

Total

$ 53,815

$ 45,148

$ 57,121

Held-to-maturity(3):

U.S. Treasury and federal
agencies:

Direct obligations

$ 10,311

$ 14,794

$ 17,028

Mortgage-backed securities

26,297

21,647

16,651

Total U.S. Treasury and federal
agencies

Asset-backed securities:

Student loans(1) 

Credit cards

Other

36,608

36,441

33,679

3,783

3,191

3,047

—

—

193

1

798

1

Total asset-backed securities

3,783

3,385

3,846

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

Collateralized mortgage obligations

366

—

328

—

694

697

638

223

358

46

1,265

823

939

263

474

48

1,724

1,209

Total

$ 41,782

$ 41,914

$ 40,458

(1) Primarily comprised of securities guaranteed by the federal government with 
respect  to  at  least  97%  of  defaulted  principal  and  accrued  interest  on  the 
underlying loans.
(2)  Upon  adoption  of ASU  2016-01,  Financial  Instruments-Overall  (Subtopic 
825-10):  Recognition  and  Measurement  of  Financial  Assets  and  Financial 
Liabilities, in 2018, we reclassified money-market funds and equity securities 
classified as AFS to held at fair value through profit and loss in other assets.
(3) Includes securities at amortized cost or fair value on the date of transfer from 
AFS.

Additional 

investment 
securities  portfolio  is  provided  in  Note  3  to  the 
consolidated financial statements in this Form 10-K.

information  about  our 

We manage our investment securities portfolio to 
align with the interest rate and duration characteristics 
of our client liabilities and in the context of the overall 
structure of our consolidated statement of condition, in 
consideration of the global interest rate environment. 
We  consider  a  well-diversified,  high-credit  quality 
investment  securities  portfolio  to  be  an  important 
element  in  the  management  of  our  consolidated 
statement of condition.

Average  duration  of  our  investment  securities 
portfolio was 2.7 years and 3.1 years as of December 
31,  2019  and  December  31,  2018,  respectively.  The 
decrease in securities duration is primarily driven by the 
impact of lower long-end U.S. interest rates shortening 
the duration of mortgage backed securities.

Approximately  90%  of  the  carrying  value  of  the 
portfolio was rated “AAA” or “AA” as of both December 
31, 2019 and December 31, 2018.

TABLE 21: INVESTMENT PORTFOLIO BY EXTERNAL CREDIT
RATING

December 31, 2019

December 31, 2018

AAA(1)

AA

A

BBB

Below BBB

77%

13

5

5

—

100%

76%

14

5

5

—

100%

(1) Includes  U.S. Treasury  and  federal  agency  securities  that  are  split-rated, 
“AAA” by Moody’s Investors Service and “AA+” by Standard & Poor’s and also 
includes Agency MBS securities which are not explicitly rated but which have 
an explicit or assumed guarantee from the U.S. government.

As of December 31, 2019 and December 31, 2018, 
the investment portfolio was diversified with respect to 
asset class composition. The following table presents 
the composition of these asset classes.

TABLE 22: INVESTMENT PORTFOLIO BY ASSET CLASS

December 31, 2019

December 31, 2018

U.S. Agency 
Mortgage-backed 
securities
Foreign sovereign

U.S. Treasuries

Asset-backed
securities
Other credit

41%

40%

19

14

11

15

19

18

11

12

100%

100%

 State Street Corporation | 75

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Non-U.S. Debt Securities 

Approximately  27%  of  the  aggregate  carrying 
value  of  our  investment  securities  portfolio  was  non-
U.S. debt securities as of both December 31, 2019 and 
December 31, 2018.

TABLE 23: NON-U.S. DEBT SECURITIES

(In millions)

December 31, 2019

December 31, 2018

Available-for-sale:

Canada
Australia
France
European(1)
Germany
United Kingdom
Spain
Netherlands
Austria
Japan
Ireland
Italy
Belgium
Finland
Hong Kong
Asian(1)
Sweden
Luxembourg
Brazil
Norway
Other(2)
Total
Held-to-maturity:
Singapore
United Kingdom
Germany
Australia
Spain
Netherlands
Other(3)
Total

$

$

$

$

2,611
2,409
2,223
2,101
1,944
1,608
1,531
1,524
1,398
1,363
1,235
1,113
977
846
617
581
156
124
93
51
685
25,190

214
126
112
109
85
—
48
694

$

$

$

$

2,185
2,847
1,875
1,087
1,547
2,580
1,504
1,116
1,312
1,352
1,301
1,010
952
789
458
338
186
—
—
94
118
22,651

242
363
115
158
92
187
108
1,265

(1) Consists entirely of supranational bonds.
(2) Included approximately $618 million and $78 million as of December 31, 2019 and 
December 31, 2018, respectively, related to supranational and non-U.S. agency 
bonds.
(3) Included approximately $46 million and $61 million as of December 31, 2019 and 
December  31,  2018,  respectively,  related  to  Italy  and  Portugal,  all  of  which  were 
related to MBS.

Approximately  74%  of  the  aggregate  carrying 
value of these non-U.S. debt securities was rated “AAA” 
or “AA” as of both December 31, 2019 and December 
31, 2018. The majority of these securities  comprised 
senior  positions  within  the  security  structures;  these 
positions  have  a  level  of  protection  provided  through 
subordination and other forms of credit protection. As 
of  December  31,  2019  and  December  31,  2018, 
approximately  27%  and  31%,  respectively,  of  the 
aggregate  carrying  value  of  these  non-U.S.  debt 
securities was floating-rate.

As  of  December  31,  2019,  our  non-U.S.  debt 
securities  had  an  average  market-to-book  ratio  of 
101.1%, and an aggregate pre-tax net unrealized gain 
of $271 million, composed of gross unrealized gains of 
$291 million and gross unrealized losses of $20 million. 
These unrealized amounts included:

• 

• 

a pre-tax net unrealized gain of $195 million, 
composed  of  gross  unrealized  gains  of  $209 
million  and  gross  unrealized  losses  of  $14 
million,  associated  with  non-U.S.  AFS  debt 
securities; and

a  pre-tax  net  unrealized  gain  of  $76  million, 
composed  of  gross  unrealized  gains  of  $82 
million  and  gross  unrealized  losses  of  $6 
million,  associated  with  non-U.S.  HTM  debt 
securities.

As of December 31, 2019, the underlying collateral 
for  non-U.S.  MBS  and ABS  primarily  included  U.K., 
Australian, Italian and Dutch mortgages. The securities 
listed  under  “Canada”  were  composed  of  Canadian 
government  securities,  corporate  debt  and  non-U.S. 
agency securities. The securities listed under “France” 
were  composed  of  sovereign  bonds,  corporate  debt, 
covered bonds, ABS and Non-U.S. agency securities. 
The securities listed under “Japan” were substantially 
composed of Japanese government securities.

Municipal Obligations

We carried approximately $1.8 billion of municipal 
securities classified as state and political subdivisions 
in our investment securities portfolio as of December 
31,  2019,  as  shown  in  Table  20:  Carrying  Values  of 
Investment Securities, all of which were classified as 
AFS.  As  of  December  31,  2019,  we  also  provided 
approximately $9.5 billion of credit and liquidity facilities 
to municipal issuers.

TABLE 24: STATE AND MUNICIPAL OBLIGORS(1)

(Dollars in
millions)

December 31, 2019
State of Issuer:
Texas
California
New York
Massachusetts
Total

December 31, 2018
State of Issuer:
Texas
California
New York
Massachusetts
Total

Total
Municipal
Securities

Credit and 
Liquidity 
Facilities(2)

Total

% of Total 
Municipal
Exposure

$

$

$

$

275
111
283
442
1,111

315
108
231
467
1,121

$

$

$

$

2,345
2,114
1,531
809
6,799

2,467
1,693
1,518
978
6,656

$

$

$

$

2,620
2,225
1,814
1,251
7,910

2,782
1,801
1,749
1,445
7,777

23%
20
16
11

25%
16
15
13

(1)  Represented  5%  or  more  of  our  aggregate  municipal  credit  exposure  of 
approximately $11.32 billion and $11.35 billion across our businesses as of December 
31, 2019 and December 31, 2018, respectively.
(2) Includes municipal loans which are also presented within Table 26: U.S. and Non-
U.S. Loans and Leases.

 State Street Corporation | 76

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Our  aggregate  municipal  securities  exposure  presented  in  Table  24:  State  and  Municipal  Obligors,  was 
concentrated primarily with highly-rated counterparties, with approximately 83% of the obligors rated “AAA” or “AA” as 
of December 31, 2019. As of that date, approximately 20% and 79% of our aggregate municipal securities exposure 
was  associated  with  general  obligation  and  revenue  bonds,  respectively.  The  portfolios  are  also  diversified 
geographically, with the states that represent our largest exposures widely dispersed across the U.S.

Additional information with respect to our assessment of OTTI of our municipal securities is provided in Note 3

to the consolidated financial statements in this Form 10-K.

TABLE 25: CONTRACTUAL MATURITIES AND YIELDS

As of December 31, 2019

Under 1 Year

1 to 5 Years

6 to 10 Years

Over 10 Years

Total

(Dollars in millions)
Available-for-sale(1):

U.S. Treasury and federal agencies:

Amount

Yield

Amount

Yield

Amount

Yield

Amount

Yield

Amount

  Direct obligations

$

1,058

2.10% $

1,010

1.50% $

1,419

1.64% $

—

—%

3,487

  Mortgage-backed securities

118

3.71

970

3.30

2,951

2.54

13,799

3.77

17,838

Total U.S. treasury and federal 
agencies

Asset-backed securities:

  Student loans

  Credit cards

  Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

  Mortgage-backed securities

  Asset-backed securities

  Government securities

  Other

Total non-U.S. debt securities
State and political subdivisions(2)

Collateralized mortgage obligations

Other U.S. debt securities

1,176

1,980

72

—

—

72

430

487

4,183

884

5,984

238

—

760

2.72

—

—

0.65

1.01

0.25

2.35

5.97

—

3.00

184

—

745

929

569

981

7,381

6,689

15,620

635

—

2,083

2.42

—

2.60

0.87

0.35

1.61

1.29

5.86

—

2.69

4,370

96

89

958

1,143

196

366

809

1,063

2,434

554

—

130

13,799

21,325

179

—

117

296

785

345

—

22

1,152

356

104

—

2.77

—

2.82

1.85

0.47

—

3.64

5.71

3.55

—

531

89

1,820

2,440

1,980

2,179

12,373

8,658

25,190

1,783

104

2,973

2.10

2.51

2.89

1.12

0.79

4.39

1.51

4.65

—

2.41

Total

$

8,230

$ 21,247

$

8,631

$ 15,707

$ 53,815

Held-to-maturity(1):

U.S. Treasury and federal agencies:

  Direct obligations

$

4,116

2.27% $

6,161

2.31% $

5

2.44% $

29

2.1% $ 10,311

  Mortgage-backed securities

9

2.88

438

2.65

2,515

2.92

23,335

3.39

26,297

Total U.S. treasury and federal 
agencies

Asset-backed securities:

   Student loans

    Other

 Total asset-backed securities

Non-U.S. debt securities:

  Mortgage-backed securities

  Government securities

Total non-U.S. debt securities

Collateralized mortgage obligations

4,125

6,599

2,520

23,364

36,608

96

—

96

16

328

344

2

2.09

—

2.97

3.8

2.34

—

1.93

—

207

—

207

33

—

33

2.09

283

2.52

408

—

408

4

—

4

13

2.42

—

1.80

—

2.39

3,072

—

3,072

313

—

313

399

2.53

2.79

0.92

—

2.79

3,783

—

3,783

366

328

694

697

Total

$

4,567

$

7,122

$

2,945

$ 27,148

$ 41,782

(1) The maturities of MBS, ABS and CMOs are based on expected principal payments.
(2) Yields were calculated on a FTE basis, using applicable statutory tax rates (21.0% as of December 31, 2019).

 State Street Corporation | 77

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Impairment

Impairment  exists  when  the  fair  value  of  an 
individual  security  is  below  its  amortized  cost  basis. 
Impairment  of  a  security  is  further  assessed  to 
determine  whether  such  impairment  is  other-than-
temporary. For AFS and HTM debt securities, we record 
impairment  in  our  consolidated  statement  of  income 
when management intends to sell (or may be required 
to sell) the securities before they recover in value, or 
when management expects the present value of cash 
flows expected to be collected from the securities to be 
less than the amortized cost of the impaired security (a 
credit loss).

reviews  of 

We  conduct  periodic 

individual 
to  assess  whether  OTTI  exists.  Our 
securities 
assessment of OTTI involves an evaluation of economic 
and security-specific factors. Such factors are based on 
estimates, derived by management, which contemplate 
current  market  conditions  and  security-specific 
performance. To the extent that market conditions are 
worse  than  management's  expectations  or  due  to 
idiosyncratic bond performance, OTTI could increase, 
in particular the credit-related component that would be 
recorded  in  our  consolidated  statement  of  income. 
Additional  information  with  respect  to  OTTI,  net 
impairment  losses  and  gross  unrealized  losses  is 
provided  in  Note  3  to  the  consolidated  financial 
statements in this Form 10-K.

Our  evaluation  of  potential  OTTI  of  structured 
credit  securities  with  collateral  in  the  U.K.  and 
continental Europe takes into account the outcome from 
the  Brexit  referendum  and  other  geopolitical  events, 
and  assumes  no  disruption  of  payments  on  these 
securities.

Loans and Leases

TABLE 26: U.S. AND NON- U.S. LOANS AND LEASES

The decrease in domestic loans in the commercial 
and  financial  segment  as  of  December  31,  2019
compared to December 31, 2018 was primarily driven 
by a decrease in loans to investment funds and senior 
secured loans. The increase in foreign loans in the same 
period was primarily driven by an increase in loans to 
investment funds and senior secured loans.

As of December 31, 2019 and December 31, 2018, 
our  investment  in  senior  secured  loans,  otherwise 
known as  leveraged loans, totaled approximately $4.46 
billion and $4.42 billion, respectively. In addition, we had 
binding  unfunded  commitments  as  of  December  31, 
2019 and December 31, 2018 of $176 million and $238 
million, respectively, to participate in such syndications. 
these  unfunded 
Additional 
commitments is provided in Note 12 to the consolidated 
financial statements in this Form 10-K.

information  about 

These senior secured loans, which are primarily 
internal  risk-rating 
rated  “speculative”  under  our 
framework (refer to Note 4 to the consolidated financial 
statements  in  this  Form  10-K),  are  externally  rated 
“BBB,” “BB” or “B,” with approximately 86% and 90%
of the loans rated “BB” or “B” as of December 31, 2019 
and December 31, 2018, respectively. Our investment 
strategy  involves  generally  limiting  our  investment  to 
larger, more liquid credits underwritten by major global 
internal  credit 
financial 
analysis  process  to  each  potential  investment  and 
diversifying our exposure by counterparty and industry 
segment.  However,  these  loans  have  significant 
exposure to credit losses relative to higher-rated loans 
in our portfolio. 

institutions,  applying  our 

Additional  information  about  all  of  our  loan 
segments, as well as underlying classes, is provided in 
Note 4 to the consolidated financial statements in this 
Form 10-K.

2019

As of December 31,
2017

2016

2018

2015

No 

loans  were  modified 

troubled  debt 
restructurings  as  of  both  December  31,  2019  and 
December 31, 2018.

in 

$ 18,762

$ 19,479

$ 18,696

$ 16,412

$ 15,899

1,766

—

874

—

98

267

27

338

28

337

20,528

20,353

19,061

16,777

16,264

TABLE 27: CONTRACTUAL MATURITIES FOR LOANS

(In millions)

Domestic:

As of December 31, 2019

Under 1
year

1 to 5
years

Over 5
years

Total

Commercial and financial

$ 10,883

$ 5,464

$ 2,415

$ 18,762

5,781

5,436

3,837

2,476

1,957

Commercial real estate

—

—

396

504

578

5,781

5,436

4,233

2,980

2,535

$ 26,309

$ 25,789

$ 23,294

$ 19,757

$ 18,799

$ 24,073

$ 23,573

$ 21,916

$ 19,013

$ 17,948

Total domestic

Foreign:

Commercial and financial

Total foreign

—

10,883

3,525

3,525

277

5,741

1,569

1,569

1,489

3,904

1,766

20,528

687

687

5,781

5,781

Total loans

$ 14,408

$ 7,310

$ 4,591

$ 26,309

(In millions)
Domestic(1):
Commercial
and financial
Commercial
real estate
Lease 
financing(2)
Total
domestic

Foreign(1):
Commercial
and financial
Lease 
financing(2)
Total
foreign
Total loans 
and leases(3)(4)
Average loans
and leases

(1) Domestic and foreign categorization is based on the borrower’s country of domicile.
(2) We wound down our lease financing business in 2018.
(3) Includes $3,256 million and $5,444 million of overdrafts as of December 31, 2019 and 
December 31, 2018, respectively.
(4)  As of December 31, 2019, floating rate loans totaled $24,289 million and fixed rate loans 
totaled $2,020 million.

 State Street Corporation | 78

  
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 28: CLASSIFICATION OF LOAN BALANCES DUE
AFTER ONE YEAR

(In millions)

As of December 31, 2019

Loans with predetermined interest rates

Loans with floating or adjustable interest rates

Total

$

$

1,971

9,930

11,901

TABLE 29: ALLOWANCE FOR LOAN AND LEASE LOSSES

Years Ended December 31,

(In millions)

2019

2018

2017

2016

2015

Allowance for loan
and lease losses:

Beginning balance

$

67

$

54

$

53

$

46

$

38

Provision for loan 
and lease losses(1)
Charge-offs(2)

10

(3)

15

(2)

2

(1)

10

(3)

Ending balance

$

74

$

67

$

54

$

53

$

12

(4)

46

(1) The  provision  for  loan  and  lease  losses  is  primarily  related  to  commercial  and 
financial loans.
(2) The charge-offs are related to commercial and financial loans.

We  recorded  a  provision  for  loan  losses  of  $10 
million in 2019 compared to $15 million in 2018 and $2 
million in 2017.

As  of  December  31,  2019,  approximately  $61 
million of our allowance for loan and lease losses (ALLL) 
was  related  to  senior  secured  loans  included  in  the 
commercial  and  financial  segment  compared  to  $60 
million as of December 31, 2018. As this portfolio grows 
and  matures,  our  ALLL  related  to  these  loans  may 
increase through additional provisions for credit losses. 
The  remaining  $13  million  and  $7  million  as  of 
December 31, 2019 and 2018, respectively, was related 
to other components of commercial and financial loans.

Cross-Border Outstandings

including 

Cross-border outstandings are amounts payable 
to  us  by  non-U.S.  counterparties  which  are 
denominated in U.S. dollars or other non-local currency, 
as well as non-U.S. local currency claims not funded by 
local currency liabilities. Our cross-border outstandings 
consist primarily of deposits with banks; loans and lease 
financing, 
advances; 
investment  securities;  amounts  related  to  FX  and 
interest  rate  contracts;  and  securities  finance.   In 
addition to credit risk, cross-border outstandings have 
the  risk  that,  as  a  result  of  political  or  economic 
conditions  in  a  country,  borrowers  may  be  unable  to 
meet 
their  contractual  repayment  obligations  of 
principal  and/or  interest  when  due  because  of  the 
unavailability  of,  or  restrictions  on,  FX  needed  by 
borrowers to repay their obligations.

short-duration 

independent  credit 

As market and economic conditions change, the 
rating  agencies  may 
major 
downgrade U.S. and non-U.S. financial institutions and 
sovereign  issuers  which  have  been,  and  may  in  the 
future  be,  significant  counterparties  to  us,  or  whose 
financial instruments serve as collateral on which we 
rely for credit risk mitigation purposes, and may do so 

again in the future. As a result, we may be exposed to 
increased counterparty risk, leading to negative ratings 
volatility.

Cross-border 

The cross-border outstandings presented in Table 
30: 
represented 
approximately 28% of our consolidated total assets as 
of both December 31, 2019 and December 31, 2018.

outstandings, 

TABLE 30: CROSS-BORDER OUTSTANDINGS(1)

Investment 
Securities and 
Other Assets 

Derivatives
and Securities
on Loan

Total Cross-
Border
Outstandings

(In millions)

December 31, 2019

Germany

$

20,968

$

217

$

United Kingdom

Japan

Luxembourg

Canada

Australia

France

Ireland

Switzerland

December 31, 2018

Germany

Japan

United Kingdom

Australia

Canada

Ireland

France

Luxembourg

December 31, 2017

Germany

Japan

United Kingdom

Australia

Canada

France

13,764

11,121

3,399

2,955

3,100

2,813

1,988

1,724

1,468

555

668

783

597

240

641

589

$

20,157

$

489

$

13,985

12,623

4,217

3,010

2,019

2,495

2,033

1,084

1,176

1,349

1,507

809

294

710

$

18,201

$

295

$

15,250

12,051

5,278

4,215

2,684

549

1,253

390

707

344

21,185

15,232

11,676

4,067

3,738

3,697

3,053

2,629

2,313

20,646

15,069

13,799

5,566

4,517

2,828

2,789

2,743

18,496

15,799

13,304

5,668

4,922

3,028

(1) Cross-border outstandings included countries in which we do business, and 
which amounted to at least 1% of our consolidated total assets as of the dates 
indicated.

As of December 31, 2019, aggregate cross-border 
outstandings in the Netherlands amounted to between 
0.75%  and  1%  of  our  consolidated  assets,  at 
approximately $1.89 billion. As of both December 31, 
2018 and December 31, 2017, there were no countries 
whose aggregate cross-border outstandings amounted 
to between 0.75% and 1% of our consolidated assets.

 State Street Corporation | 79

 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Risk Management

General

In  the  normal  course  of  our  global  business 
activities, we are exposed to a variety of risks, some 
inherent in the financial services industry, others more 
specific to our business activities. Our risk management 
framework focuses on material risks, which include the 
following:

• 

• 

• 

• 

credit and counterparty risk;

liquidity risk, funding and management; 

operational risk;

information technology risk;

•  market  risk  associated  with  our  trading 

activities;

•  market  risk  associated  with  our  non-trading 
activities,  which  we  refer  to  as  asset-and-
liability  management,  and  which  consists 
primarily of interest rate risk; 

• 

strategic risk; 

•  model risk; and 

• 

reputational, fiduciary and business conduct 
risk. 

Many  of  these  risks,  as  well  as  certain  factors 
underlying  each  of  these  risks  that  could  affect  our 
businesses and our consolidated financial statements, 
are discussed in detail under "Risk Factors" in this Form 
10-K.

function. 

risk  management 

The  scope  of  our  business  requires  that  we 
balance  these  risks  with  a  comprehensive  and  well-
integrated 
The 
identification, assessment, monitoring, mitigation and 
reporting  of  risks  are  essential  to  our  financial 
performance  and  successful  management  of  our 
businesses. These risks, if not effectively managed, can 
result in losses to us as well as erosion of our capital 
and damage to our reputation. Our approach, including 
Board and senior management oversight and a system 
of policies, procedures, limits, risk measurement and 
monitoring  and 
for  an 
assessment of risks within a framework for evaluating 
opportunities  for  the  prudent  use  of  capital  that 
appropriately balances risk and return. 

internal  controls,  allows 

Our  objective  is  to  optimize  our  return  while 
operating at a prudent level of risk. In support of this 
objective, we have instituted a risk appetite framework 
that  aligns  our  business  strategy  and 
financial 
objectives  with  the  level  of  risk  that  we  are  willing  to 
incur. 

Our  risk  management  is  based  on  the  following 

major goals:

•  A  culture  of  risk  awareness  that  extends 

across all of our business activities;

•  The 

identification, 

classification 

and 

quantification of our material risks;

•  The  establishment  of  our  risk  appetite  and 
limits  and  policies,  and  our 

associated 
compliance with these limits;

•  The  establishment  of  a  risk  management 
structure at the “top of the house” that enables 
the  control  and  coordination  of  risk-taking 
across the business lines;

•  The implementation of stress testing practices 
and a dynamic risk-assessment capability; 

•  A  direct  link  between  risk  and  strategic-
decision  making  processes  and  incentive 
compensation practices; and

•  The  overall  flexibility  to  adapt  to  the  ever-
changing business and market conditions.

Our 

risk  appetite 

framework  outlines 

the 
quantitative limits and qualitative goals that define our 
risk  appetite,  as  well  as  the  responsibilities  for 
measuring  and  monitoring  risk  against  limits,  and  for 
reporting,  escalating,  approving  and  addressing 
exceptions. Our risk appetite framework is established 
by ERM, a corporate risk oversight group, in conjunction 
with the MRAC and the RC of the Board. The Board 
formally  reviews  and  approves  our  risk  appetite 
statement annually, or more frequently as required. 

The  risk  appetite  framework  describes  the  level 
and types of risk that we are willing to accommodate in 
executing our business strategy, and also serves as a 
guide in setting risk limits across our business units. In 
addition to our risk appetite framework, we use stress 
testing  as  another 
risk 
management  practice.  Additional  information  with 
respect to our stress testing process and practices is 
provided  under 
this  Management's 
Discussion and Analysis.

important 

“Capital” 

in  our 

tool 

in 

Governance and Structure

We  have  an  approach  to  risk  management  that 
involves all levels of management, from the Board and 
its committees, including its E&A Committee, RC, the 
HRC  and  TOPS,  to  each  business  unit  and  each 
employee. We allocate responsibility for risk oversight 
so that risk/return decisions are made at an appropriate 
level, and are subject to robust and effective review and 
challenge.  Risk  management  is  the  responsibility  of 
each employee, and is implemented through three lines 
of defense: the business units, which own and manage 
the risks inherent in their business, are considered the 
first line of defense; ERM and other support functions, 
such  as  Compliance,  Finance  and  Vendor 
Management, provide the second line of defense; and 
Corporate Audit, which assesses the effectiveness of 
the first two lines of defense.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The  responsibilities  for  effective  review  and  challenge  reside  with  senior  managers,  management  oversight 
committees, Corporate Audit and, ultimately, the Board and its committees. While we believe that our risk management 
program is effective in managing the risks in our businesses, internal and external factors may create risks that cannot 
always be identified or anticipated.

Corporate-level risk committees provide focused oversight, and establish corporate standards and policies for 
specific risks, including credit, sovereign exposure, market, liquidity, operational, information technology as well as 
new business products, regulatory compliance and ethics, vendor risk and model risks. These committees have been 
delegated the responsibility to develop recommendations and remediation strategies to address issues that affect or 
have the potential to affect us.

We maintain a risk governance committee structure which serves as the formal governance mechanism through 
which we seek to undertake the consistent identification, management and mitigation of various risks facing us in 
connection with its business activities. This governance structure is enhanced and integrated through multi-disciplinary 
involvement, particularly through ERM. The following chart presents this structure.

Management Risk Governance Committee Structure

Executive Management Committees:

Management Risk and Capital Committee
(MRAC)

Business Conduct
Risk Committee
(BCRC)

Technology and Operational Risk
Committee
(TORC)

Risk Committees:

Asset-Liability
Committee (ALCO)

Credit Risk and
Policy Committee
(CRPC)

Fiduciary Review
Committee

Operational Risk
Committee

Technology Risk
Committee

Trading and Market
Risk Committee
(TMRC)

Basel Oversight
Committee
(BOC)

New Business and
Product Approval
Committee

Executive
Information
Security
Committee

Recovery and
Resolution Planning
Executive Review
Board

Model Risk
Committee
(MRC)

Compliance and
Ethics Committee

CCAR Steering
Committee

SSGA Risk
Committee

Legal Entity
Oversight Committee

Country Risk
Committee

Regulatory
Reporting Oversight
Committee

Conduct Standards
Committee

Enterprise Risk Management

The goal of ERM is to ensure that risks are proactively identified, well-understood and prudently managed in 
support of our business strategy. ERM provides risk oversight, support and coordination to allow for the consistent 
identification, measurement and management of risks across business units separate from the business units' activities, 
and is responsible for the formulation and maintenance of corporate-wide risk management policies and guidelines. 
In addition, ERM establishes and reviews limits and, in collaboration with business unit management, monitors key 
risks. Ultimately, ERM works to validate that risk-taking occurs within the risk appetite statement approved by the Board 
and conforms to associated risk policies, limits and guidelines.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The Chief Risk Officer (CRO) is responsible for our 
risk management globally, leads ERM and has a dual 
reporting  line  to  our  CEO  and  the  Board’s  RC.  ERM 
manages its responsibilities globally through a three-
dimensional organization structure: 

• 

• 

“Vertical”  business  unit-aligned  risk  groups  that 
support business managers with risk management, 
measurement and monitoring activities; 

“Horizontal” risk groups that monitor the risks that 
cross all of our business units (for example, credit 
and operational risk); and

•  Risk  oversight  for  international  activities,  which 
combines intersecting “Verticals” and “Horizontals” 
through  a  hub  and  spoke  model  to  provide 
important regional and legal entity perspectives to 
the global risk framework.

this 

top  of 

three-dimensional 
Sitting  on 
is  a  centralized  group 
organization  structure 
responsible  for  the  aggregation  of  risk  exposures 
across the vertical, horizontal and regional dimensions, 
for  consolidated  reporting,  for  setting  the  corporate-
level risk appetite framework and associated limits and 
policies, and for dynamic risk assessment across our 
business.

Board Committees

The Board has four committees which assist it in 
discharging  its  responsibilities  with  respect  to  risk 
management: the RC, the E&A Committee, the HRC 
and the TOPS. 

The RC is responsible for oversight related to the 
operation  of  our  global  risk  management  framework, 
including  policies  and  procedures  establishing  risk 
management  governance  and  processes  and  risk 
control infrastructure for our global operations. The RC 
is  responsible  for  reviewing  and  discussing  with 
management our assessment and management of all 
risks  applicable  to  our  operations,  including  credit, 
market, interest rate, liquidity, operational, regulatory, 
technology, business, compliance and reputation risks, 
and related policies.

 In addition, the RC provides oversight of capital 
policies,  capital  planning  and  balance  sheet 
management, resolution planning and monitors capital 
adequacy in relation to risk. The RC is also responsible 
for discharging the duties and obligations of the Board 
regulatory 
under  applicable  Basel  and  other 
requirements. 

The  E&A  Committee  oversees  management's 
operation  of  our  comprehensive  system  of  internal 
controls  covering  the  integrity  of  our  consolidated 
financial statements and reports, compliance with laws, 
regulations and corporate policies. The E&A Committee 
acts on behalf of the Board in monitoring and overseeing 
the  performance  of  Corporate Audit  and  in  reviewing 
certain  communications  with  banking  regulators. The 

E&A  Committee  has  direct  responsibility  for  the 
appointment, compensation, retention, evaluation and 
oversight  of  the  work  of  our  independent  registered 
public accounting firm, including sole authority for the 
establishment of pre-approval policies and procedures 
for  all  audit  engagements  and  any  non-audit 
engagements.

The HRC has direct responsibility for the oversight 
of human capital management, all compensation plans, 
policies  and  programs  in  which  executive  officers 
participate and incentive, retirement, welfare as well as 
equity  plans  in  which  certain  of  our  other  employees 
participate. In addition, the HRC oversees the alignment 
of our incentive compensation arrangements with our 
safety and soundness, including the integration of risk 
management  objectives,  and 
related  policies, 
arrangements  and  control  processes  consistent  with 
applicable related regulatory rules and guidance.

technology  and  operational 

The  TOPS  leads  and  assists  in  the  Board’s 
oversight  of 
risk 
management and the role of these risks in executing 
our  strategy  and  supporting  our  global  business 
requirements.  The  TOPS  reviews  strategic  initiatives 
from a technology and operational risk perspective and  
reviews and approves technology-related risk matters. 
In addition, TOPS reviews matters related to corporate 
information  security  and  cyber-security  programs, 
business continuity and technology resiliency, data and 
access management and third-party risk management.

Executive Management Committees

MRAC is the senior management decision-making 
body  for  risk  and  capital  issues,  and  oversees  our 
financial risks, our consolidated statement of condition, 
and  our  capital  adequacy,  liquidity  and  recovery  and 
resolution planning. Its responsibilities include: 

•  The approval of the policies of our global risk, 
capital and liquidity management frameworks, 
including our risk appetite framework; 

•  The monitoring and assessment of our capital 
adequacy  based  on  internal  policies  and 
regulatory requirements; 

•  The  oversight  of  our 

risk 
identification,  model  risk  governance,  stress 
testing  and  Recovery  and  Resolution  Plan 
programs; and

firm-wide 

•  The  ongoing  monitoring  and  review  of  risks 
undertaken  within  the  businesses,  and  our 
senior management oversight and approval of 
risk strategies and tactics. 

MRAC,  is  co-chaired  by  our  CRO  and  Chief 
Financial Officer, who regularly present to the RC on 
developments in the risk environment and performance 
trends in our key business areas.

BCRC  provides  additional  risk  governance  and 
leadership,  by  overseeing  our  business  practices  in 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

terms of our compliance with laws, regulations and our 
standards  of  business  conduct,  our  commitments  to 
clients  and  others  with  whom  we  do  business,  and 
potential  reputational  risks.  Management  considers 
adherence to high ethical standards to be critical to the 
success  of  our  business  and  to  our  reputation.  The 
BCRC is co-chaired by our Chief Compliance Officer 
and our General Counsel.

TORC oversees and assesses the effectiveness 
of  corporate-wide  technology  and  operational  risk 
to  manage  and  control 
management  programs, 
technology and operational risk consistently across the 
organization.  TORC 
the  Chief 
Operating Officer and the Chief Risk Officer.

is  co-chaired  by 

Risk Committees

The following risk committees, under the oversight 
of the respective executive management committees, 
have focused responsibilities for oversight of specific 
areas of risk management:

Management Risk and Capital Committee

•  ALCO  is  the  senior  corporate  oversight  and 
for  balance  sheet 
decision-making  body 
strategy,  Global  Treasury  business  activities 
and  risk  management  for  interest  rate  risk, 
liquidity  risk  and  non-trading  market  risk. 
ALCO’s roles and responsibilities are designed 
to  be  complementary  to,  and  in  coordination 
with the MRAC, which approves the corporate 
risk  appetite  and  associated  balance  sheet 
strategy; 

•  CRPC  has  primary  responsibility  for  the 
oversight and review of credit and counterparty 
risk across business units, as well as oversight, 
review and approval of the credit risk policies 
and  guidelines;  the  Committee  consists  of 
senior  executives  within  ERM,  and  reviews 
policies and guidelines related to all aspects of 
our business which give rise to credit risk; our 
business  units  are  also  represented  on  the 
CRPC; credit risk policies and guidelines are 
reviewed periodically, but at least annually;

•  TMRC  reviews  the  effectiveness  of,  and 
approves, the market risk framework at least 
annually; it is the senior oversight and decision-
making committee for risk management within 
our  global  markets  businesses;  the TMRC  is 
responsible  for  the  formulation  of  guidelines, 
strategies  and  workflows  with  respect  to  the 
measurement,  monitoring  and  control  of  our 
trading market risk, and also approves market 
risk  tolerance  limits,  collateral  and  margin 
policies  and  trading  authorities;  the  TMRC 
meets regularly to monitor the management of 
our trading market risk activities;

related 

•  BOC provides oversight and governance over 
Basel 
requirements, 
regulatory 
assesses  compliance  with  respect  to  Basel 
regulations  and  approves  all  material 
methodologies  and  changes,  policies  and 
reporting;

•  The  Recovery  and  Resolution  Planning 
Executive  Review  Board  oversees 
the 
development of recovery and resolution plans 
as required by banking regulators; 

•  MRC monitors the overall level of model risk 
and  provides  oversight  of 
the  model 
governance  process  pertaining  to  financial 
models, including the validation of key models 
the  ongoing  monitoring  of  model 
and 
performance.  The  MRC  may  also,  as 
appropriate,  mandate  remedial  actions  and 
compensating controls to be applied to models 
to  address  modeling  deficiencies  as  well  as 
other issues identified; 

the  stress 

•  The  CCAR  Steering  Committee  provides 
primary  supervision  of 
tests 
performed  in  conformity  with  the  Federal 
Reserve's CCAR process and the Dodd-Frank 
Act,  and 
the  overall 
management,  review,  and  approval  of  all 
material  assumptions,  methodologies,  and 
results of each stress scenario;

is  responsible 

for 

committee 

•  The  State  Street  Global  Advisors  Risk 
Committee  is  the  most  senior  oversight  and 
risk 
decision  making 
management  within  State  Street  Global 
Advisors;  the  committee  is  responsible  for 
overseeing the alignment of State Street Global 
Advisors' strategy, and risk appetite, as well as 
alignment  with  our  corporate-wide  strategies 
and risk management standards; and

for 

•  The  Country  Risk  Committee  oversees  the 
assessment,  monitoring, 
identification, 
reporting and mitigation, where necessary, of 
country risks.

•  The  Regulatory  Reporting  Oversight 
for  providing 
responsible 
Committee 
oversight  of  regulatory  reporting  and  related 
report 
and 
accountabilities.

governance 

processes 

is 

Business Conduct Risk Committee

•  The Fiduciary Review Committee reviews and 
assesses 
fiduciary  risk  management 
programs of those units in which we serve in a 
fiduciary capacity; 

the 

•  The  New  Business  and  Product  Approval 
Committee provides oversight of the evaluation 
of the risk inherent in proposed new products 
or services and new business, and extensions 

 State Street Corporation | 83

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

of  existing  products  or  services,  evaluations 
including economic justification, material risk, 
legal 
and 
regulatory 
compliance, 
considerations,  and  capital  and 
liquidity 
analyses;

•  The  Compliance  and  Ethics  Committee 
provides 
review  and  oversight  of  our 
compliance programs, including our culture of 
compliance  and  high  standards  of  ethical 
behavior;

•  The  Legal  Entity  Oversight  Committee 
establishes  standards  with  respect  to  the 
governance  of  our  legal  entities,  monitors 
adherence to those standards, and oversees 
the  ongoing  evaluation  of  our  legal  entity 
structure, including the formation, maintenance 
and dissolution of legal entities; and

•  The  Conduct  Standards  Committee  provides 
oversight  of  our  enforcement  of  employee 
conduct standards.

Technology and Operational Risk Committee

•  The  Operational  Risk  Committee,  along  with 
the  support  of  regional  business  or  entity-
specific  working  groups  and  committees,  is 
responsible for oversight of our operational risk 
the 
including  determining 
programs, 
implementation of those programs is designed 
to identify, manage and control operational risk 
in an effective and consistent manner across 
the firm;

that 

•  The Technology Risk Committee is responsible 
for the global oversight, review and monitoring 
of operational, legal and regulatory compliance 
and  reputational  risk  that  may  result  in  a 
significant 
Information 
Technology risk profile or a material financial 
loss or reputational impact to global technology 
services. The Committee serves as a forum to 
provide regular reporting to TORC and escalate 
technology risk and control issues to TORC, as 
appropriate; and

to  our 

change 

for 

direction 

•  The Executive Information Security Committee 
provides 
the  Enterprise 
Information  Security  posture  and  program, 
including cyber-security protections, provides 
enterprise-wide  oversight  and  assessment  of 
the  effectiveness  of  all  Information  Security 
Programs 
that  controls  are 
measured  and  managed,  and  serves  as  an 
escalation point for cyber-security issues.

to  promote 

Credit Risk Management

Core Policies and Principles

We define credit risk as the risk of financial loss if 
a counterparty, borrower or obligor, collectively referred 
to  as  a  counterparty,  is  either  unable  or  unwilling  to 

loans  and  contingent  commitments, 

repay borrowings or settle a transaction in accordance 
with  underlying  contractual  terms.  We  assume  credit 
risk in our traditional non-trading lending activities, such 
as 
in  our 
investment  securities  portfolio,  where  recourse  to  a 
counterparty exists, and in our direct and indirect trading 
activities,  such  as  principal  securities  lending  and 
foreign  exchange  and  indemnified  agency  securities 
lending. We also assume credit risk in our day-to-day 
treasury and securities and other settlement operations, 
in  the  form  of  deposit  placements  and  other  cash 
balances,  with  central  banks  or  private  sector 
institutions.     

We distinguish between three major types of credit 

risk: 

•  Default risk - the risk that a counterparty fails 
to meet its contractual payment obligations;

•  Country  risk  -  the  risk  that  we  may  suffer  a 
loss, in any given country, due to any of the 
following reasons: deterioration of economic 
conditions,  political  and  social  upheaval, 
nationalization  and  appropriation  of  assets, 
indebtedness, 
government  repudiation  of 
exchange  controls  and  disruptive  currency 
depreciation or devaluation; and 

•  Settlement risk - the risk that the settlement or 
clearance of transactions will fail, which arises 
whenever  the  exchange  of  cash,  securities 
and/or other assets is not simultaneous.

The acceptance of credit risk by us is governed by 
corporate  policies  and  guidelines,  which  include 
standardized  procedures  applied  across  the  entire 
organization.  These  policies  and  guidelines  include 
specific  requirements  related  to  each  counterparty's 
risk profile; the markets served; counterparty, industry 
and 
regulatory 
compliance.  These  policies  and  procedures  also 
implement a number of core principles, which include 
the following:

concentrations; 

country 

and 

•  We  measure  and  consolidate  credit  risks  to 
each counterparty, or group of counterparties, 
in  accordance  with  a  “one-obligor”  principle 
that  aggregates  risks  across  our  business 
units;

•  ERM reviews and approves all extensions of 
credit,  or  material  changes  to  extensions  of 
credit  (such  as  changes  in  term,  collateral 
structure  or  covenants),  in  accordance  with 
assigned credit-approval authorities; 

•  Credit-approval  authorities  are  assigned  to 
individuals  according  to  their  qualifications, 
experience and training, and these authorities 
are  periodically 
largest 
exposures  require  approval  by  the  Credit 
Committee,  a  sub-committee  of  the  CRPC. 

reviewed.  Our 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

With respect to small and low-risk extensions 
of  credit  to  certain  types  of  counterparties, 
approval  authority  is  granted  to  individuals 
outside of ERM;

risk.  Counterparty 

•  We seek to avoid or limit undue concentrations 
(or  groups  of 
of 
counterparties), 
and 
industry, 
product-specific  concentrations  of  risk  are 
subject  to  frequent  review  and  approval  in 
accordance with our risk appetite;

country 

•  We  determine 

the  creditworthiness  of 
counterparties  through  a  risk  assessment, 
including 
internal  risk-rating 
methodologies; 

the  use  of 

•  We seek to review all extensions of credit and 
the creditworthiness of counterparties at least 
annually.  The  nature  and  extent  of  these 
reviews  are  determined  by  the  size,  nature 
and term of the extensions of credit and the 
creditworthiness of the counterparty; and

•  We  subject  all  corporate  policies  and 
guidelines to annual review as an integral part 
of our periodic assessment of our risk appetite.

Our corporate policies and guidelines require that 
the business units which engage in activities that give 
rise  to  credit  and  counterparty  risk  comply  with 
procedures  that  promote  the  extension  of  credit  for 
legitimate business purposes; are consistent with the 
maintenance  of  proper  credit  standards;  limit  credit-
related  losses;  and  are  consistent  with  our  goal  of 
maintaining a strong financial condition.

Structure and Organization

The Credit and Global Markets Risk group within 
ERM is responsible for the assessment, approval and 
monitoring of credit risk across our business. The group 
is managed centrally, has dedicated teams in a number 
of locations worldwide across our businesses, and is 
responsible for related policies and procedures, and for 
our internal credit-rating systems and methodologies. 
In addition, the group, in conjunction with the business 
units, establishes measurements and limits to control 
the  amount  of  credit  risk  accepted  across  its  various 
business  activities,  both  at  the  portfolio  level  and  for 
each individual counterparty or group of counterparties, 
to individual industries, and also to counterparties by 
product and country of risk. These measurements and 
limits are reviewed periodically, but at least annually. 

In conjunction with other groups in ERM, the Credit 
and Global Markets Risk group is jointly responsible for 
the design, implementation and oversight of our credit 
risk measurement and management systems, including 
data and assessment systems, quantification systems 
and the reporting framework. 

Various  key  committees  are  responsible  for  the 
oversight  of  credit  risk  and  associated  credit  risk 

policies,  systems  and  models.  All  credit-related 
activities are governed by our risk appetite framework 
and our credit risk guidelines, which define our general 
philosophy with respect to credit risk and the manner in 
which we control, manage and monitor such risks. 

The  previously  described  CRPC  (refer  to  "Risk 
Committees")  has  primary  responsibility 
the 
oversight,  review  and  approval  of  the  credit  risk 
guidelines  and  policies.  Credit  risk  guidelines  and 
policies are reviewed periodically, but at least annually.

for 

The  Credit  Committee,  a  sub-committee  of  the 
CRPC, has responsibility for assigning credit authority 
and approving the largest and higher-risk extensions of 
credit 
individual  counterparties  or  groups  of 
to 
counterparties. 

CRPC provides periodic updates to MRAC and the 

Board's RC.

Credit Ratings 

We perform initial and ongoing reviews to exercise 
due  diligence  on 
the  creditworthiness  of  our 
counterparties  when  conducting  any  business  with 
them or approving any credit limits. 

This due diligence process generally includes the 
assignment  of  an  internal  credit  rating,  which  is 
determined  by  the  use  of  internally  developed  and 
validated  methodologies,  scorecards  and  a  15-grade 
rating scale. This risk-rating process incorporates the 
use of risk-rating tools in conjunction with management 
judgment;  qualitative  and  quantitative  inputs  are 
captured in a replicable manner and, following a formal 
review and approval process, an internal credit rating 
based on our rating scale is assigned. Credit ratings are 
reviewed  and  approved  by  the  Credit  and  Global 
Markets  Risk  group  or  designees  within  ERM.  To 
facilitate 
portfolio, 
counterparties within a given sector are rated using a 
risk-rating tool developed for that sector. 

comparability 

across 

the 

Our risk-rating methodologies are approved by the 
CRPC,  after  completion  of  internal  model  validation 
processes,  and  are  subject  to  an  annual  review, 
including re-validation. 

We generally rate our counterparties individually, 
although accounts defined by us as low-risk are rated 
on a pooled basis. We evaluate and rate the credit risk 
of our counterparties on an ongoing basis.

Risk Parameter Estimates

Our internal risk-rating system seeks to promote 
a clear and consistent approach to the determination of 
appropriate  credit  risk  classifications  for  our  credit 
counterparties and exposures, tracking the changes in 
risk  associated  with 
these  counterparties  and 
exposures  over  time.  This  capability  enhances  our 
ability to more accurately calculate both risk exposures 
and capital, enabling better strategic decision making 
across the organization. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

We  use  credit  risk  parameter  estimates  for  the 

following purposes:

•  The  assessment  of  the  creditworthiness  of 
new  counterparties  and,  in  conjunction  with 
our risk appetite statement, the development 
of appropriate credit limits for our products and 
services,  including  loans,  foreign  exchange, 
securities 
and 
repurchase agreements;

placements 

finance, 

•  The  use  of  an  automated  process  for  limit 
approvals for certain low-risk counterparties, 
as defined in our credit risk guidelines, based 
on the counterparty’s probability-of-default, or 
PD, rating class; 

•  The  development  of  approval  authority 
matrices based on PD; riskier counterparties 
with  higher  ratings  require  higher  levels  of 
approval for a comparable PD and limit size 
compared  to  less  risky  counterparties  with 
lower ratings;

•  The analysis of risk concentration trends using 
historical  PD  and  exposure-at-default,  or 
EAD, data; 

•  The standardization of rating integrity testing 

by GCR using rating parameters; 

•  The determination of the level of management 
review of short-duration advances depending 
on PD; riskier counterparties with higher rating 
class values generally trigger higher levels of 
for  comparable 
management  escalation 
short-duration  advances  compared  to  less 
risky  counterparties  with  lower  rating-class 
values;

•  The  monitoring  of  credit  facility  utilization 
levels using EAD values and the identification 
of 
instances  where  counterparties  have 
exceeded limits; 

•  The  aggregation  and 

comparison  of 
counterparty  exposures  with  risk  appetite 
levels 
if  businesses  are 
maintaining appropriate risk levels; and

to  determine 

•  The  determination  of  our  regulatory  capital 
requirements  for  the  AIRB  provided  in  the 
Basel framework.

Credit Risk Mitigation

We seek to limit our credit exposure and reduce 
our potential credit losses through various types of risk 
mitigation.  In  our  day-to-day  management  of  credit 
risks, we utilize and recognize the following types of risk 
mitigation.

Collateral

In many parts of our business, we regularly require 
or agree for collateral to be received from or provided 
to  clients  and  counterparties  in  connection  with 

that 

In  our 

contracts 
trading 
incur  credit  risk. 
businesses, this collateral is typically in the form of cash 
and highly-rated securities (government securities and 
other bonds or equity securities). Credit risks in our non-
trading and securities finance businesses are also often 
secured by bonds and equity securities and by other 
types of assets. Collateral serves to reduce the risk of 
loss inherent in an exposure by improving the prospect 
of  recovery  in  the  event  of  a  counterparty  default. 
However,  rapidly  changing  market  values  of  the 
collateral we hold, unexpected increases in the credit 
exposure to a client or counterparty, reductions in the 
value or change in the type of securities held by us, as 
well  as  operational  errors  or  errors  in  the  manner  in 
which we seek to exercise our rights, may reduce the 
risk  mitigation  effects  of  collateral  or  result  in  other 
security interests not being effective to reduce potential 
credit exposure. While collateral is often an alternative 
source of repayment, it generally does not replace the 
requirement within our policies and guidelines for high-
quality underwriting standards. We also may choose to 
incur credit exposure without the benefit of collateral or 
other risk mitigating credits rights. 

Our credit risk guidelines require that the collateral 
we accept for risk mitigation purposes is of high quality, 
can be reliably valued and can be liquidated if or when 
required. Generally, when collateral is of lower quality, 
more difficult to value or more challenging to liquidate, 
higher discounts to market values are applied for the 
purposes of measuring credit risk. For certain less liquid 
collateral, longer liquidation periods are assumed when 
determining the credit exposure.

All  types  of  collateral  are  assessed  regularly  by 
ERM, as is the basis on which the collateral is valued. 
Our  assessment  of  collateral,  including  the  ability  to 
liquidate collateral in the event of a counterparty default, 
and also with regard to market values of collateral under 
a variety of hypothetical market conditions, is an integral 
component of our assessment of risk and approval of 
credit limits. We also seek to identify, limit and monitor 
instances of "wrong-way" risk, where a counterparty’s 
risk of default is positively correlated with the risk of our 
collateral eroding in value.

We  maintain  policies  and  procedures  requiring 
that documentation used to collateralize a transaction 
is legal, valid, binding and enforceable in the relevant 
jurisdictions. We also conduct legal reviews to assess 
whether our documentation meets these standards on 
an ongoing basis. 

Netting 

 Netting is a mechanism that allows institutions and 
counterparties to net offsetting exposures and payment 
obligations  against  one  another  through  the  use  of 
qualifying master netting agreements. A master netting 
agreement allows the netting of rights and obligations 
arising under derivative or other transactions that have 

 State Street Corporation | 86

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

been entered into under such an agreement upon the 
counterparty’s  default,  resulting  in  a  single  net  claim 
owed  by,  or  to,  the  counterparty.  This  is  commonly 
referred  to  as  "close-out  netting,”  and  is  pursued 
wherever  possible.  We  may  also  enter  into  master 
agreements  that  allow  for  the  netting  of  amounts 
payable  on  a  given  day  and  in  the  same  currency, 
reducing our settlement risk. This is commonly referred 
to as “payment netting,” and is widely used in our foreign 
exchange activities. 

As  with  collateral,  we  have  policies  and 
procedures  in  place  to  apply  close-out  and  payment 
netting  only  to  the  extent  that  we  have  verified  legal 
validity and enforceability of the master agreement. In 
the  case  of  payment  netting,  operational  constraints 
may  preclude  us  from  reducing  settlement  risk, 
notwithstanding the legal right to require the same under 
the master netting agreement. In the event we become 
unable,  due  to  operational  constraints,  actions  by 
regulators,  changes  in  accounting  principles,  law  or 
regulation (or related interpretations) or other factors, 
to  net  some  or  all  of  our  offsetting  exposures  and 
payment  obligations  under  those  agreements,  we 
would be required to gross up our assets and liabilities 
on  our  statement  of  condition  and  our  calculation  of 
RWA,  accordingly.   This  would  result  in  a  potentially 
material  increase  in  our  regulatory  ratios,  including 
LCR, and present increased credit, liquidity, asset-and-
liability  management  and  operational  risks,  some  of 
which could be material.

Guarantees

 A guarantee is a financial instrument that results 
in credit support being provided by a third party, (i.e., 
the protection provider) to the underlying obligor (the 
beneficiary of the provided protection) on account of an 
exposure owing by the obligor. The protection provider 
may support the underlying exposure either in whole or 
in part. Support of this kind may take different forms. 
Typical  forms  of  guarantees  provided  to  us  include 
financial  guarantees, 
letters  of  credit,  bankers’ 
acceptances,  purchase  undertaking  agreements  
contracts and insurance.

We have established a review process to evaluate 
guarantees  under  the  applicable  requirements  of  our 
policies and Basel III requirements. Governance for this 
evaluation  is  covered  under  policies  and  procedures 
reviews  of  documentation, 
that 
jurisdictions and credit quality of protection providers.

regular 

require 

Pursuant to the Basel III rule, we are permitted to 
reflect the application of credit risk mitigation which may 
include,  for  example,  guarantees,  collateral,  netting, 
secured  interests  in  non-financial  assets  and  credit 
default  swaps.  We  do  not  actively  use  credit  default 
swaps as a risk mitigation tool, although it increasingly 
applies  the  recognition  of  guarantees,  collateral  and 

security over non-financial assets to mitigate overall risk 
within its counterparty credit portfolio. 

Credit Limits 

Central to our philosophy for our management of 
credit risk is the approval and imposition of credit limits, 
against which we monitor the actual and potential future 
credit exposure arising from our business activities with 
counterparties or groups of counterparties. Credit limits 
are  a  reflection  of  our  risk  appetite,  which  may  be 
determined by the creditworthiness of the counterparty, 
the  nature  of  the  risk  inherent  in  the  business 
undertaken with the counterparty, or a combination of 
relevant  credit  factors.  Our  risk  appetite  for  certain 
sectors and certain countries and geographic regions 
may  also  influence  the  level  of  risk  we  are  willing  to 
assume to certain counterparties. 

The  analysis  and  approval  of  credit  limits  is 
in  a  consistent  manner  across  our 
undertaken 
businesses,  although  the  nature  and  extent  of  the 
analysis  may  vary,  based  on  the  type,  term  and 
magnitude of the risk being assumed. Credit limits and 
underlying exposures are assessed and measured on 
both a gross and net basis where appropriate, with net 
exposure  determined  by  deducting  the  value  of  any 
collateral held. For certain types of risk being assumed, 
we will also assess and measure exposures under a 
variety  of  hypothetical  market  conditions.  Credit  limit 
approvals across our business are undertaken by the 
Credit and Global Markets Risk group, by individuals to 
whom  credit  authority  has  been  delegated,  or  by  the 
Credit Committee. 

Credit  limits  are  re-evaluated  annually,  or  more 
frequently as needed, and are revised periodically on 
prevailing and anticipated market conditions, changes 
in  counterparty  or  country-specific  credit  ratings  and 
outlook,  changes  in  our  risk  appetite  for  certain 
counterparties, 
and 
enhancements to the measurement of credit utilization.

countries, 

sectors 

or 

Reporting 

Ongoing  active  monitoring  and  management  of 
our  credit  risk  is  an  integral  part  of  our  credit  risk 
management  framework.  We  maintain  management 
information systems to identify, measure, monitor and 
report credit risk across businesses and legal entities, 
enabling  ERM  and  our  businesses  to  have  timely 
access  to  accurate  information  on  credit  limits  and 
the 
exposures.  Monitoring 
dimensions  of  counterparty,  industry,  country  and 
product-specific  risks  to  facilitate  the  identification  of 
concentrations of risk and emerging trends.

is  performed  along 

Key aspects of this credit risk reporting structure 
include governance and oversight groups, policies that 
define  standards  for  the  reporting  of  credit  risk,  data 
aggregation and sourcing systems and separate testing 
of relevant risk reporting functions by Corporate Audit.

 State Street Corporation | 87

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The Credit Portfolio Management group routinely 
assesses  the  composition  of  our  overall  credit  risk 
portfolio for alignment with our stated risk appetite. This 
assessment includes routine analysis and reporting of 
the portfolio, monitoring of market-based indicators, the 
assessment of industry trends and developments and 
regular  reviews  of  concentrated  risks.  The  Credit 
Portfolio  Management  group  is  also  responsible,  in 
conjunction  with  the  business  units,  for  defining  the 
appetite for credit risk in the major sectors in which we 
have  a  concentration  of  business  activities.  These 
sector-level  risk  appetite  statements,  which  include 
counterparty 
granular 
underwriting guidelines, are reviewed periodically and 
approved by the CRPC.

selection 

criteria 

and 

Monitoring

Regular  surveillance  of  credit  and  counterparty 
risks is undertaken by our business units, the Credit and 
Global Markets Risk group and designees with ERM, 
allowing  for  frequent  and  extensive  oversight.  This 
surveillance process includes, but is not limited to, the 
following components:

•  Annual  Reviews.  A 

• 

formal 

review  of 
counterparties is conducted at least annually 
and includes a thorough review of operating 
performance,  primary  risk  factors  and  our 
internal credit risk rating. This annual review 
also includes a review of current and proposed 
credit  limits,  an  assessment  of  our  ongoing 
risk  appetite  and  verification  that  supporting 
legal documentation remains effective.
Interim Monitoring. Periodic monitoring of our 
largest  and 
is 
undertaken more frequently, utilizing financial 
information,  market  indicators  and  other 
relevant  credit  and  performance  measures. 
The  nature  and  extent  of 
interim 
monitoring  is  individually  tailored  to  certain 
counterparties  and/or  industry  sectors  to 
identify material changes to the risk profile of 
a  counterparty  (or  group  of  counterparties) 
and assign an updated internal risk rating in a 
timely manner.

riskiest  counterparties 

this 

list" 

We  maintain  an  active  "watch 

for  all 
counterparties where we have identified a concern that 
the actual or potential risk of default has increased. The 
watch list status denotes a concern with some aspect 
of  a  counterparty's  risk  profile  that  warrants  closer 
monitoring of the counterparty's financial performance 
and  related  risk  factors.  Our  ongoing  monitoring 
the  early 
processes  are  designed 
identification of counterparties whose creditworthiness 
is deteriorating; any counterparty may be placed on the 
watch list by ERM at its sole discretion.

facilitate 

to 

Counterparties that receive an internal risk rating 
within a certain range on our rating scale are eligible for 

watch  list  designation.  These  risk  ratings  generally 
correspond with the non-investment grade or near non-
investment  grade  ratings  established  by  the  major 
independent  credit-rating  agencies,  and  also  include 
the  regulatory  classifications  of  “Special  Mention,” 
“Substandard,”  “Doubtful”  and  “Loss.”  Counterparties 
whose internal ratings are outside this range may also 
be placed on the watch list.

The  Credit  and  Global  Markets  Risk  group
maintains  primary  responsibility  for  our  watch  list 
processes, and generates a monthly report of all watch 
list counterparties. The watch list is formally reviewed 
at  least  on  a  quarterly  basis,  with  participation  from 
senior  ERM  staff,  and  representatives  from  the 
business  units  and  our  corporate  finance  and  legal 
groups  as  appropriate.  These  meetings  include  a 
review of individual watch list counterparties, together 
with  credit  limits  and  prevailing  exposures,  and  are 
focused on actions to contain, reduce or eliminate the 
risk of loss to us. Identified actions are documented and 
monitored.

Controls

the 

integrity  of  our  credit 

GCR provides a separate level of surveillance and 
oversight  over 
risk 
management  processes,  including  the  internal  risk-
rating system. GCR reviews counterparty credit ratings 
for all identified sectors on an ongoing basis. GCR is 
subject to oversight by the CRPC, and provides periodic 
updates to the Board’s RC. 

 Specific activities of GCR include the following:

•  Perform separate and objective assessments 
of  our  credit  and  counterparty  exposures  to 
determine  the  nature  and  extent  of  risk 
undertaken by the business units;

•  Execute  periodic  credit  process  and  credit 
product reviews to assess the quality of credit 
analysis, compliance with policies, guidelines 
and relevant regulation, transaction structures 
and  underwriting  standards,  and  risk-rating 
integrity;

• 

Identify and monitor developing counterparty, 
market  and/or  industry  sector  trends  to  limit 
risk of loss and protect capital;

•  Deliver  regular  and 

to 
stakeholders, 
results, 
identified  issues  and  the  status  of  requisite 
actions to remedy identified deficiencies;

formal  reporting 
exam 

including 

•  Allocate 

resources 

for  specialized 

risk 

assessments (on an as-needed basis); and

• 

Liaise with assurance partners and regulatory 
personnel  on  matters  relating  to  risk  rating, 
reporting and measurement.

 State Street Corporation | 88

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Reserve for Credit Losses

We  maintain  an  allowance  for  loan  and  lease 
losses 
to  support  our  on-balance  sheet  credit 
exposures. We also maintain a reserve for unfunded 
commitments  and  letters  of  credit  to  support  our  off-
balance credit exposure. The two components together 
represent  the  reserve  for  credit  losses.  Review  and 
evaluation  of  the  adequacy  of  the  reserve  for  credit 
losses  is  ongoing  throughout  the  year,  but  occurs  at 
least quarterly, and is based, among other factors, on 
our  evaluation  of  the  level  of  risk  in  the  portfolio,  the 
volume  of  adversely  classified  loans,  previous  loss 
experience,  current  trends,  and  economic  conditions 
and  their  effect  on  our  counterparties.  Additional 
information  about  the  allowance  for  loan  losses  is 
provided  in  Note  4  to  the  consolidated  financial 
statements in this Form 10-K.

Liquidity Risk Management

Our  liquidity  framework  contemplates  areas  of 
potential  risk  based  on  our  activities,  size  and  other 
appropriate risk-related factors.  In managing liquidity 
risk we employ limits, maintain established metrics and 
early  warning  indicators  and  perform  routine  stress 
testing to identify potential liquidity needs.  This process 
involves the evaluation of a combination of internal and 
external  scenarios  which  assist  us  in  measuring  our 
liquidity position and in identifying potential increases 
in cash needs or decreases in available sources of cash, 
as  well  as  the  potential  impairment  of  our  ability  to 
access the global capital markets.

We manage our liquidity on a global, consolidated 
basis. We also manage liquidity on a stand-alone basis 
at our Parent Company, as well as at certain branches 
and subsidiaries of State Street Bank. State Street Bank 
generally has access to markets and funding sources 
limited to banks, such as the federal funds market and 
the  Federal  Reserve's  discount  window.  The  Parent 
Company is managed to a more conservative liquidity 
profile, reflecting narrower market access. Additionally, 
the  Parent  Company  typically  holds,  or  has  direct 
access to, primarily through SSIF (a direct subsidiary 
of the Parent Company), as discussed in "Supervision 
and Regulation" in Business in this Form 10-K, enough 
cash to meet its current debt maturities and cash needs, 
as  well  as  those  projected  over  the  next  one-year 
period.  Absent 
the  Parent 
Company, the liquid assets available at SSIF continue 
to be available to the Parent Company. As of December 
31, 2019, the value of our Parent Company's net liquid 
assets totaled $428 million, compared with $486 million 
as  of  December  31,  2018,  which  amount  does  not 
include available liquidity through SSIF. As of December 
31, 2019, our Parent Company and State Street Bank 
had  approximately  $1.7  billion  of  senior  notes  or 
subordinated debentures outstanding that will mature 
in the next twelve months.

financial  distress  at 

including 

interpretations  of 

As a SIFI, our liquidity risk management activities 
are  subject  to  heightened  and  evolving  regulatory 
those 
requirements, 
requirements,  under  specific  U.S.  and  international 
regulations  and  also  resulting  from  published  and 
unpublished guidance, supervisory activities, such as 
stress  tests,  resolution  planning,  examinations  and 
other  regulatory  interactions.    Satisfaction  of  these 
requirements could, in some cases, result in changes 
in the composition of our investment portfolio, reduced 
NII or NIM, a reduction in the level of certain business 
activities or modifications to the way in which we deliver 
our products and services.  If we fail to meet regulatory 
requirements to the satisfaction of our regulators, we 
could  receive  negative  regulatory  stress  test  results, 
incur a resolution plan deficiency or determination of a 
non-credible  resolution  plan  or  otherwise  receive  an 
adverse regulatory finding.  Our efforts to satisfy, or our 
failure to satisfy, these regulatory requirements could 
materially  adversely  affect  our  business,  financial 
condition or results of operations.

Governance

responsible 

Global  Treasury 

for  our 
is 
management of liquidity. This includes the day-to-day 
management  of  our  global  liquidity  position,  the 
development  and  monitoring  of  early  warning 
indicators,  key  liquidity  risk  metrics,  the  creation  and 
the  evaluation  and 
tests, 
execution  of  stress 
implementation  of 
the 
regulatory 
maintenance and execution of our liquidity guidelines 
and  contingency  funding  plan  (CFP),  and  routine 
management  reporting  to  ALCO,  MRAC  and  the 
Board's RC.

requirements, 

Global Treasury Risk Management, part of ERM, 
provides  separate  oversight  over  the  identification, 
communication and management of Global Treasury’s 
risks  in  support  of  our  business  strategy.  Global 
Treasury Risk Management reports to the CRO. Global 
Treasury Risk Management’s responsibilities relative to 
liquidity risk management include the development and 
review of policies and guidelines; the monitoring of limits 
related to adherence to the liquidity risk guidelines and 
associated reporting.

 State Street Corporation | 89

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Liquidity Framework

Our  liquidity  framework  contemplates  areas  of 
potential  risk  based  on  our  activities,  size  and  other 
appropriate  risk-related  factors.  In  managing  liquidity 
risk we employ limits, maintain established metrics and 
early  warning  indicators,  and  perform  routine  stress 
testing to identify potential liquidity needs. This process 
involves the evaluation of a combination of internal and 
external  scenarios  which  assist  us  in  measuring  our 
liquidity position and in identifying potential increases 
in cash needs or decreases in available sources of cash, 
as  well  as  the  potential  impairment  of  our  ability  to 
access the global capital markets.

We  manage 

to  several 
principles  that  are  equally  important  to  our  overall 
liquidity risk management framework:

liquidity  according 

•  Structural  liquidity  management  addresses 
the 
liquidity  by  monitoring  and  directing 
composition of our consolidated statement of 
condition.  Structural  liquidity  is  measured  by 
metrics  such  as  the  percentage  of  total 
wholesale funds to consolidated total assets, 
the  percentage  of  non-government 
and 
investment  securities  to  client  deposits.  In 
addition, on a regular basis and as described 
below, our structural liquidity is evaluated under 
various stress scenarios.

•  Tactical  liquidity  management  addresses  our 
day-to-day funding requirements and is largely 
driven  by  changes  in  our  primary  source  of 
funding, which are client deposits. Fluctuations 
in  client  deposits  may  be  supplemented  with 
short-term 
repurchase 
borrowings, 
agreements, FHLB products and certificates of 
deposit.

at 

and 

level 

liquidity 

longer-term  strategic 

•  Stress testing and contingent funding planning 
are 
risk 
management  practices.  Regular  and  ad  hoc 
liquidity  stress  testing  are  performed  under 
various severe but plausible scenarios at the 
consolidated 
significant 
subsidiaries,  including  State  Street  Bank. 
These  tests  contemplate  severe  market  and 
events  specific  to  us  under  various  time 
horizons and severities. Tests contemplate the 
impact  of  material  changes  in  key  funding 
sources,  credit  ratings,  additional  collateral 
requirements,  contingent  uses  of  funding, 
systemic shocks to the financial markets and 
operational  failures  based  on  market  and 
assumptions  specific  to  us.  The  stress  tests 
evaluate  the  required  level  of  funding  versus 
available sources in an adverse environment. 
As  stress 
testing  contemplates  potential 
forward-looking  scenarios,  results  also  serve 

as a trigger to activate specific liquidity stress 
levels and contingent funding actions.

CFPs are designed to assist senior management 
with decision-making associated with any contingency 
funding response to a possible or actual crisis scenario. 
responsibilities  and 
roles, 
The  CFPs  define 
management  actions  to  be  taken  in  the  event  of 
deterioration of our liquidity profile caused by either an 
event specific to us or a broader disruption in the capital 
markets. Specific actions are linked to the level of stress 
indicated  by  these  measures  or  by  management 
judgment of market conditions.

Liquidity Risk Metrics

In managing our liquidity, we employ early warning 
indicators  and  metrics.  Early  warning  indicators  are 
intended  to  detect  situations  which  may  result  in  a 
liquidity stress, including changes in our common stock 
price and the spread on our long-term debt. Additional 
metrics  that  are  critical  to  the  management  of  our 
consolidated statement of condition and monitored as 
part  of  our  routine  liquidity  management  include 
measures  of  our  fungible  cash  position,  purchased 
wholesale funds, unencumbered liquid assets, deposits 
and the total of investment securities and loans as a 
percentage of total client deposits.

Asset Liquidity

Central to the management of our liquidity is asset 
liquidity, which consists primarily of HQLA. HQLA is the 
amount of liquid assets that qualify for inclusion in the 
LCR. As  a  banking  organization,  we  are  subject  to  a 
minimum LCR under the LCR rule approved by U.S. 
banking regulators. The LCR is intended to promote the 
short-term  resilience  of  internationally  active  banking 
organizations, like us, to improve the banking industry's 
ability to absorb shocks arising from market stress over 
a 30 calendar day period and improve the measurement 
and management of liquidity risk. The LCR measures 
an  institution’s  HQLA  against  its  net  cash  outflows. 
HQLA  primarily  consists  of  unencumbered  cash  and 
certain  high  quality  liquid  securities  that  qualify  for 
inclusion  under  the  LCR  rule.  The  LCR  was  fully 
implemented beginning on January 1, 2017.  We report 
LCR  to  the  Federal  Reserve  daily.  For  the  quarters 
ended  December  31,  2019  and  December  31,  2018, 
daily average LCR for the Parent Company was 110%
and  108%,  respectively.  The  average  HQLA  for  the 
Parent Company under the LCR final rule definition was 
$100.23  billion  and  $91.67  billion,  post-prescribed 
haircuts,  for  the  quarters  ended  December  31,  2019
and December 31, 2018, respectively. The increase in
average  HQLA  for  the  quarter  ended  December  31, 
2019,  compared  to  the  quarter  ended  December  31, 
2018,  was  primarily  a  result  of  an  increase  in  HQLA 
purchases as part of the repositioning of the investment 
portfolio.

 State Street Corporation | 90

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

We maintained average cash balances in excess 
of regulatory requirements governing deposits with the 
Federal Reserve of approximately $41.56 billion at the 
Federal Reserve, the ECB and other non-U.S. central 
banks as of December 31, 2019, compared to $44.17 
billion  as  of  December  31,  2018. The  lower  levels  of 
average  cash  balances  with  central  banks  reflect  an 
increase in the investment portfolio.

Liquid  securities  carried  in  our  asset  liquidity 
include  securities  pledged  without  corresponding 
advances  from  the  Federal  Reserve  Bank  of  Boston 
(FRBB), the FHLB, and other non-U.S. central banks. 
State  Street  Bank  is  a  member  of  the  FHLB.  This 
membership allows for advances of liquidity in varying 
terms  against  high-quality  collateral,  which  helps 
facilitate  asset-and-liability  management.  As  of 
December 31, 2019, we had no outstanding borrowings 
from  the  FHLB.  As  of  December  31,  2018,  we  had 
approximately $2 billion of outstanding borrowings from 
the FHLB.

liquidity  with  utilization  subject 

Access  to  primary,  intra-day  and  contingent 
liquidity provided by these utilities is an important source 
to 
of  contingent 
underlying conditions.  As of  December 31, 2019 and 
December  31,  2018,  we  had  no  outstanding  primary 
credit borrowings from the FRBB discount window or 
any other central bank facility.

In addition to the securities included in our asset 
liquidity,  we  have  significant  amounts  of  other 
unencumbered investment securities. These securities 
are available sources of liquidity, although not as rapidly 
deployed as those included in our asset liquidity.

The  average  fair  value  of  total  unencumbered 
securities  was  $76.94  billion  for  the  quarter  ended 
December 31, 2019, compared to $65.94 billion for the 
quarter ended December 31, 2018.

Measures  of  liquidity  include  LCR  and  NSFR, 
which are described in "Supervision and Regulation" in 
Business in this Form 10-K.

Uses of Liquidity

Significant uses of our liquidity could result from 
the  following:  withdrawals  of  client  deposits;  draw-
downs by our custody clients of lines of credit; advances 
to  clients  to  settle  securities  transactions;  or  other 
permitted  purposes.  Such  circumstances  would 
generally  arise  under  stress  conditions  including 
deterioration  in  credit  ratings. A  recurring  use  of  our 
liquidity  involves  our  deployment  of  HQLA  from  our 
investment  portfolio  to  post  collateral  to  financial 
institutions serving as sources of securities under our 
enhanced custody program.

We had unfunded commitments to extend credit 
with gross contractual amounts totaling $29.70 billion 
and $28.95 billion and standby letters of credit totaling 
$3.32 billion and $2.99 billion as of December 31, 2019 

and December 31, 2018, respectively.  These amounts 
do not reflect the value of any collateral. As of December 
31,  2019,  approximately  73%  of  our  unfunded 
commitments to extend credit and 10% of our standby 
letters of credit expire within one year. Since many of 
our  commitments  are  expected  to  expire  or  renew 
without  being  drawn  upon,  the  gross  contractual 
amounts do not necessarily represent our future cash 
requirements.

Information about our resolution planning and the 
impact actions under our resolution plans could have 
on  our  liquidity  is  provided  in  "Supervision  and 
Regulation" in Business in this Form 10-K.

Funding

Deposits

financial 

finance  and 

cash  management, 

We  provide  products  and  services  including 
custody,  accounting,  administration,  daily  pricing,  FX 
asset 
services, 
management,  securities 
investment 
advisory services. As a provider of these products and 
services,  we  generate  client  deposits,  which  have 
generally provided a stable, low-cost source of funds. 
As a global custodian, clients place deposits with our 
entities in various currencies. As of both December 31, 
2019 and December 31, 2018, approximately 60% of 
our average total deposit balances were denominated 
in U.S. dollars, approximately 20% in EUR, 10% in GBP 
and 10% in all other currencies.

Short-Term Funding

liquidity 

Our  on-balance  sheet  liquid  assets  are  also  an 
liquidity  management 
integral  component  of  our 
strategy.  These  assets  provide 
through 
maturities  of  the  assets,  but  more  importantly,  they 
provide us with the ability to raise funds by pledging the 
securities  as  collateral  for  borrowings  or  through 
outright  sales.  In  addition,  our  access  to  the  global 
capital  markets  gives  us 
to  source 
incremental  funding  from  wholesale  investors.  As 
discussed earlier under “Asset Liquidity,” State Street 
Bank's membership in the FHLB allows for advances 
of  liquidity  with  varying  terms  against  high-quality 
collateral.

the  ability 

Short-term secured funding also comes in the form 
of  securities  lent  or  sold  under  agreements  to 
repurchase.  These  transactions  are  short-term  in 
nature,  generally  overnight  and  are  collateralized  by 
high-quality  investment  securities.  These  balances 
were $1.10 billion and $1.08 billion as of December 31, 
2019 and December 31, 2018, respectively.

 State Street Corporation | 91

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

State  Street  Bank  currently  maintains  a  line  of 
credit with a financial institution of CAD $1.40 billion, or 
approximately $1.08 billion, as of December 31, 2019, 
to  support 
its  Canadian  securities  processing 
operations. The line of credit has no stated termination 
date and is cancelable by either party with prior notice. 
As of both December 31, 2019 and December 31, 2018, 
there was no balance outstanding on this line of credit.

Long-Term Funding

We  have  the  ability  to  issue  debt  and  equity 
securities under our current universal shelf registration 
statement to meet current commitments and business 
needs,  including  accommodating  the  transaction  and 
cash  management  needs  of  our  clients.  In  addition, 
State Street Bank also has current authorization from 
the Board to issue up to $5 billion in unsecured senior 
debt  and  an  additional  $500  million  of  subordinated 
debt. 

On  January  24,  2020,  we  issued  $750  million 
aggregate  principal  amount  of  2.400%  Senior  Notes 
due 2030 in a public offering.

Agency Credit Ratings

Our ability to maintain consistent access to liquidity 
is fostered by the maintenance of high investment grade 
ratings as measured by the major independent credit 
rating agencies. Factors essential to maintaining high 
credit ratings include:

• 

• 

• 

• 

• 

• 

• 

diverse and stable core earnings;

relative market position;

strong risk management;

strong capital ratios;

diverse  liquidity  sources,  including  the  global 
capital markets and client deposits;

strong liquidity monitoring procedures; and

preparedness  for  current  or  future  regulatory 
developments.

commitments; or require additional collateral or force 
terminations of certain trading derivative contracts.

the 

impact  of 

A majority of our derivative contracts have been 
entered 
into  under  bilateral  agreements  with 
counterparties who may require us to post collateral or 
terminate  the  transactions  based  on  changes  in  our 
credit  ratings.  We  assess 
these 
arrangements by determining the collateral that would 
be  required  assuming  a  downgrade  by  all  rating 
agencies.  The  additional  collateral  or  termination 
payments related to our net derivative liabilities under 
these  arrangements  that  could  have  been  called  by 
counterparties in the event of a downgrade in our credit 
ratings  below  levels  specified  in  the  agreements  is 
provided  in  Note  10  to  the  consolidated  financial 
statements in this Form 10-K. Other funding sources, 
such  as  secured  financing  transactions  and  other 
margin  requirements,  for  which  there  are  no  explicit 
triggers, could also be adversely affected.

TABLE 31: CREDIT RATINGS

As of December 31, 2019

Standard &
Poor’s

Moody’s
Investors
Service

State Street:

Senior debt

Subordinated debt

Junior subordinated
debt

Preferred stock

Outlook

State Street Bank:

Short-term deposits

Long-term deposits

Senior debt/Long-term
issuer

Subordinated debt

A

A-

BBB

BBB

Stable

A-1+

AA-

AA-

A

A1

A2

A3

Baa1

Stable

P-1

Aa1

Aa3

Aa3

Fitch

AA-

A+

NR

BBB

Stable

F1+

AA+

AA

A+

High ratings limit borrowing costs and enhance our 

Outlook

Stable

Stable

Stable

liquidity by:

• 

• 

• 

• 

providing assurance for unsecured funding and 
depositors;

increasing the potential market for our debt and 
improving our ability to offer products;

serving markets; and 

engaging in transactions in which clients value 
high credit ratings.

A  downgrade  or  reduction  of  our  credit  ratings 
could have a material adverse effect on our liquidity by 
restricting  our  ability  to  access  the  capital  markets, 
which could increase the related cost of funds. In turn, 
this could cause the sudden and large-scale withdrawal 
of unsecured deposits by our clients, which could lead 
to  draw-downs  of  unfunded  commitments  to  extend 
credit or trigger requirements under securities purchase 

 State Street Corporation | 92

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Contractual Cash Obligations and Other Commitments

The long-term contractual cash obligations included within Table 32: Long-Term Contractual Cash Obligations
were recorded in our consolidated statement of condition as of December 31, 2019, except for the interest portions of 
long-term debt and finance leases.

TABLE 32: LONG-TERM CONTRACTUAL CASH OBLIGATIONS

December 31, 2019

(In millions)
Long-term debt(1)(2)
Operating leases
Finance lease obligations(2)
Tax liability

Total contractual cash obligations

Payments Due by Period

Less than 1
year

1-3
years

4-5
years

Over 5
years

Total

$

$

1,691

$

1,492

$

4,340

$

4,850

$

183

41

—

344

82

—

251

31

23

356

—

24

12,373

1,134

154

47

1,915

$

1,918

$

4,645

$

5,230

$

13,708

(1) Long-term debt excludes finance lease obligations (presented as a separate line item) and the effect of interest rate swaps. Interest payments were calculated at the 
stated rate with the exception of floating-rate debt, for which payments were calculated using the indexed rate in effect as of December 31, 2019. 
(2) Additional information about contractual cash obligations related to long-term debt and operating and finance leases is provided in Notes 9 and 20 to the consolidated 
financial statements in this Form 10-K.

Total contractual cash obligations shown in Table 32: Long-Term Contractual Cash Obligations do not include:

•  Obligations which will be settled in cash, primarily in less than one year, such as client deposits, federal funds 
purchased,  securities  sold  under  repurchase  agreements  and  other  short-term  borrowings.  Additional 
information about deposits, federal funds purchased, securities sold under repurchase agreements and other 
short-term borrowings is provided in Note 8 to the consolidated financial statements in this Form 10-K. 

•  Obligations  related  to  derivative  instruments  because  the  derivative-related  amounts  recorded  in  our 
consolidated statement of condition as of  December 31, 2019 did not represent the amounts that may ultimately 
be paid under the contracts upon settlement. Additional information about our derivative instruments is provided 
in Note 10 to the consolidated financial statements in this Form 10-K. We have obligations under pension and 
other post-retirement benefit plans, with additional information provided in Note 19 to the consolidated financial 
statements in this Form 10-K, which are not included in Table 32: Long-Term Contractual Cash Obligations.

TABLE 33: OTHER COMMERCIAL COMMITMENTS

(In millions)

Indemnified securities financing

Unfunded credit facilities

Standby letters of credit
Purchase obligations(2)
Total commercial commitments

Duration of Commitment as of December 31, 2019

Less than
1 year

1-3
years

4-5
years

Over 5
years

Total amounts
committed(1)

$

$

367,901

$

— $

— $

— $

18,737

326

90

6,221

1,920

162

4,312

1,065

19

427

13

20

387,054

$

8,303

$

5,396

$

460

$

367,901

29,697

3,324

291

401,213

(1) Total amounts committed reflect participations to independent third parties, if any. 
(2) Amounts represent obligations pursuant to legally binding agreements, where we have agreed to purchase products or services with a specific minimum quantity 
defined at a fixed, minimum or variable price over a specified period of time.

Additional information about the commitments presented in Table 33: Other commercial commitments, except for 

purchase obligations, is provided in Note 12 to the consolidated financial statements in this Form 10-K.

Operational Risk Management

Overview

Operational risk is the risk of loss resulting from inadequate or failed internal processes, people and systems or 
from external events. Operational risk encompasses fiduciary risk and legal risk. Fiduciary risk is defined as the risk 
that we fail to properly exercise our fiduciary duties in our provision of products or services to clients. Legal risk is the 
risk of loss resulting from failure to comply with laws and contractual obligations.

Operational risk is inherent in the performance of investment servicing and investment management activities on 
behalf  of  our  clients.  Whether  it  be  fiduciary  risk,  risk  associated  with  execution  and  processing  or  other  types  of 
operational risk, a consistent, transparent and effective operational risk framework is key to identifying, monitoring and 
managing operational risk. 

 State Street Corporation | 93

 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

We  have  established  an  operational 

risk 

framework that is based on three major goals:

•  Strong, active governance;

•  Ownership and accountability; and

•  Consistency and transparency.

Governance

Our  Board  is  responsible  for  the  approval  and 
oversight of our overall operational risk framework. It 
its  TOPS,  which  reviews  our 
does  so 
through 
framework  and  approves  our 
risk 
operational 
operational risk policy annually. 

Our  operational  risk  policy  establishes  our 
approach to our management of operational risk across 
our business. The policy identifies the responsibilities 
of individuals and committees charged with oversight 
of the management of operational risk, and articulates 
a broad mandate that supports implementation of the 
operational risk framework.

ERM  and  other  control  groups  provide  the 
the 

oversight, 
management and measurement of operational risk. 

validation  and 

verification  of 

Executive  management  actively  manages  and 
oversees  our  operational  risk  framework  through 
membership on various risk management committees, 
including  MRAC,  the  BCRC,  TORC,  the  Operational 
Risk  Committee,  the  Executive  Information  Security 
Steering  Committee,  Business  Controls  Steering 
Committee, Compliance and Ethics Committee and the 
Fiduciary  Review  Committee,  all  of  which  ultimately 
report to the appropriate committee of the Board.

The Operational Risk Committee, chaired by the 
global head of Operational Risk and co-chaired by the 
FLOD  Head  of  Business  Controls,  provides  cross-
business oversight of operational risk, operational risk 
programs and their implementation to identify, measure, 
manage and control operational risk in an effective and 
consistent  manner  and 
reviews  and  approves 
operational  risk  guidelines  intended  to  maintain  a 
consistent implementation of our corporate operational 
risk policy and framework. 

Ownership and Accountability

We  have 

implemented  our  operational  risk 
framework to support the broad mandate established 
by  our  operational  risk  policy.  This 
framework 
represents an integrated set of processes and tools that 
assists  us  in  the  management  and  measurement  of 
operational  risk,  including  our  calculation  of  required 
capital and RWA.

The framework takes a comprehensive view and 
integrates the methods and tools used to manage and 
measure  operational  risk.  The  framework  utilizes 
aspects  of  the  COSO  framework  and  other  industry 
leading practices, and is designed foremost to address 
our  risk  management  needs  while  complying  with 

requirements.  The  operational 

regulatory 
risk 
framework is intended to provide a number of important 
benefits, including: 

•  A  common  understanding  of  operational  risk 
management and its supporting processes; 

•  The  clarification  of  responsibilities  for  the 
management  of  operational  risk  across  our 
business;

•  The  alignment  of  business  priorities  with  risk 

management objectives;

•  The  active  management  of  risk  and  early 

identification of emerging risks;

•  The consistent application of policies and the 
collection  of  data  for  risk  management  and 
measurement; and

•  The  estimation  of  our  operational  risk  capital 

requirement.

The  operational  risk 

framework  employs  a 
distributed risk management infrastructure executed by 
ERM groups aligned with the business units, which are 
responsible for the implementation of the operational 
risk framework at the business unit level.

is 

responsible 

As  with  other 

risks,  senior  business  unit 
management 
for 
the  day-to-day 
operational  risk  management  of 
their  respective 
is  business  unit  management's 
businesses. 
responsibility to provide oversight of the implementation 
and  ongoing  execution  of 
the  operational  risk 
framework within their respective organizations, as well 
as coordination and communication with ERM. 

It 

Consistency and Transparency

A  number  of  corporate  control  functions  are 
directly  responsible  for  implementing  and  assessing 
various aspects of our operational risk framework, with 
the overarching goal of consistency and transparency 
to meet the evolving needs of the business:

•  The global head of Operational Risk, a member 
of  the  CRO’s  executive  management  team, 
leads  ERM’s  corporate  ORM  group.  ORM  is 
responsible  for  the  strategy,  evolution  and 
consistent  implementation  of  our  operational 
risk guidelines, framework and supporting tools 
across  our  business.  ORM  reviews  and 
analyzes  operational  key  risk  information, 
events, metrics and indicators at the business 
unit  and  corporate  level  for  purposes  of  risk 
management, reporting and escalation to the 
CRO,  senior  management  and  governance 
committees; 

•  ERM’s  Corporate  Risk  Analytics  group 
develops and maintains operational risk capital 
estimation  models,  and  ORM's  Capital 
Analysis group calculates our required capital 
for operational risk;

 State Street Corporation | 94

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

•  ERM’s  MVG 

independently  validates 

the 
quantitative  models  used 
to  measure 
operational risk, and ORM performs validation 
checks on the output of the model;

•  CIS  establishes  the  framework,  policies  and 
related  programs  to  measure,  monitor  and 
report on information security risks, including 
the  effectiveness  of  cyber-security  program 
protections.  CIS  defines  and  manages  the 
enterprise-wide information security program. 
CIS coordinates with Information Technology, 
control functions and business units to support 
the  confidentiality,  integrity  and  availability  of 
corporate  information  assets.  CIS  identifies 
risk-based  methodology 
and  employs  a 
consistent  with  applicable  regulatory  cyber-
security 
the 
compliance  of  our  systems  with  information 
security policies; and

requirements  and  monitors 

•  Corporate Audit performs separate reviews of 
the application of operational risk management 
practices  and  methodologies  utilized  across 
our business.

Our  operational  risk  framework  consists  of  five 
components,  each  described  below,  which  provide  a 
working structure that integrates distinct risk programs 
into  a  continuous  process  focused  on  managing  and 
measuring  operational  risk  in  a  coordinated  and 
consistent manner. 

Risk Identification and Assessments

risk 

The  objective  of 

identification  and 
assessments is to understand business unit strategy, 
risk  profile  and  potential  exposures.  It  is  achieved 
through  a  series  of  risk  assessments  across  our 
identification, 
business  using 
assessment  and  measurement  of  risk  across  a 
frequency  and  severity 
spectrum  of  potential 
combinations.  Three  primary 
risk  assessment 
programs, which occur annually, augmented by other 
business-specific  programs,  are  the  core  of  this 
component:

techniques 

the 

for 

•  The  risk  and  control  assessment  program 
seeks to understand the risks associated with 
day-to-day activities, and the effectiveness of 
controls 
to  manage  potential 
exposures arising from these activities. These 
risks  are  typically  frequent  in  nature  but 
generally not severe in terms of exposure; 

intended 

•  The Material Risk Identification process utilizes 
a  bottom-up  approach  to  identify  our  most 
significant risk exposures across all on- and off-
balance  sheet 
risk-taking  activities.  The 
program  is  specifically  designed  to  consider 
risks  that  could  have  a  material  impact 
irrespective  of  their  likelihood  or  frequency. 
This can include risks that may have an impact 

on  longer-term  business  objectives,  such  as 
significant  change  management  activities  or 
long-term strategic initiatives;

•  The Scenario Analysis program focuses on the 
set of risks with the highest severity and most 
relevance from a capital perspective. These are 
generally referred to as “tail risks," and serve 
as 
loss 
distribution approach model (see below); they 
also provide inputs into stress testing; and

important  benchmarks 

for  our 

•  Business-specific programs to identify, assess 
and measure risk, including new business and 
product  review  and  approval,  new  client 
screening,  and,  as  deemed  appropriate, 
targeted risk assessments.

Capital Analysis

The  primary  measurement  tool  used  is  an 
internally developed loss distribution approach (LDA) 
model.  We  use  the  LDA  model  to  quantify  required 
operational risk capital, from which we calculate RWA 
related  to  operational  risk.  Such  required  capital  and 
totaled  $3.84  billion  and  $47.96  billion, 
RWA 
respectively,  as  of  December  31,  2019,  compared  to 
$3.68  billion  and  $46.06  billion,  respectively,  as  of 
December  31,  2018;  refer  to  the  "Capital"  section  in 
"Financial Condition," of this Management's Discussion 
and Analysis.

The  LDA  model  incorporates  the  four  required 

operational risk elements described below:

• 

types  and 

Internal loss event data is collected from across 
our business in conformity with our operating 
loss  policy  that  establishes  the  requirements 
for  collecting  and  reporting  individual  loss 
events.  We  categorize  the  data  into  seven 
Basel-defined  event 
further 
subdivide the data by business unit, as deemed 
appropriate.  Each  of  these  loss  events  are 
represented in a UOM which is used to estimate 
a  specific  amount  of  capital  required  for  the 
types of loss events that fall into each specific 
category.  Some  UOMs  are  measured  at  the 
corporate level because they are not “business 
specific,” such as damage to physical assets, 
where  the  cause  of  an  event  is  not  primarily 
driven by the behavior of a single business unit. 
Internal losses of $500 or greater are captured, 
the  modeling 
analyzed  and 
approach. Loss event data is collected using a 
corporate-wide  data  collection  tool,  which 
stores the data in a Loss Event Data Repository 
to 
(LEDR) 
analysis,  management  reporting  and 
the 
calculation  of  required  capital.  Internal  loss 
event data provides our frequency and severity 
information  to  our  capital  calculation  process 
for  historical  loss  events  experienced  by  us. 

to  support  processes  related 

included 

in 

 State Street Corporation | 95

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Internal loss event data may be incorporated 
into our LDA model in a future quarter following 
the realization of the losses, with the timing and 
categorization dependent on the processes for 
model  updates  and,  if  applicable,  model 
revalidation and regulatory review and related 
supervisory processes. An individual loss event 
can have a significant effect on the output of 
our LDA model and our operational risk RWA 
under the advanced approaches depending on 
the severity of the loss event, its categorization 
among the seven Basel-defined UOMs and the 
stability  of  the  distributional  approach  for  a 
particular UOM;

•  External loss event data provides information 
with respect to loss event severity from other 
financial  institutions  to  inform  our  capital 
estimation  process  of  events 
in  similar 
business units at other banking organizations. 
This  information  supplements  the  data  pool 
available 
in  our  LDA  model. 
Assessments of the sufficiency of internal data 
the  relevance  of  external  data  are 
and 
completed before pooling the two data sources 
for use in our LDA model;

for  use 

•  Scenario  analysis  workshops  are  conducted 
across our business to inform management of 
the less frequent but most severe, or “tail,” risks 
that the organization faces. The workshops are 
attended  by  senior  business  unit  managers, 
other  support  and  control  partners  and 
business-aligned risk management staff. The 
workshops are designed to capture information 
about  the  significant  risks  and  to  estimate 
potential exposures for individual risks should 
a  loss  event  occur.  The  results  of  these 
workshops are used to make a comparison to 
our  LDA  model  results  to  determine  that  our 
calculation  of 
required  capital  considers 
relevant risk-related information; and

•  Business  environment  and  internal  control 
factors  are  gathered  as  part  of  our  scenario 
analysis  program  to  inform  the  scenario 
analysis workshop participants of internal loss 
event data and business-relevant metrics, such 
as risk assessment program results, along with 
industry  loss  event  data  and  case  studies 
where appropriate. Business environment and 
internal 
those 
characteristics of a bank’s internal and external 
operating environment that bear an exposure 
to operational risk. The use of this information 
indirectly influences our calculation of required 
capital by providing additional relevant data to 
workshop participants when reviewing specific 
UOM risks. 

factors 

control 

are 

Monitoring, Reporting and Analytics

The objective of risk monitoring is to proactively 
monitor  the  changing  business  environment  and 
corresponding operational risk exposure. It is achieved 
through  a  series  of  quantitative  and  qualitative 
monitoring  tools  that  are  designed  to  allow  us  to 
understand  changes  in  the  business  environment, 
internal control factors, risk metrics, risk assessments, 
exposures  and  operating  effectiveness,  as  well  as 
details  of  loss  events  and  progress  on  risk  initiatives 
implemented to mitigate potential risk exposures.

thereby  enabling  management 

Operational risk reporting is intended to provide 
transparency, 
to 
manage risk, provide oversight and escalate issues in 
a timely manner. It is designed to allow the business 
units, executive management, and the Board's control 
functions and committees to gain insight into activities 
that may result in risks and potential exposures. Reports 
are  intended  to  identify  business  activities  that  are 
experiencing  processing  issues,  whether  or  not  they 
result in actual loss events. Reporting includes results 
internal  and  external 
of  monitoring  activities, 
control 
reviews  and 
regulatory 
examinations, 
assessments.  These  elements  combine  in  a  manner 
designed to provide a view of potential and emerging 
risks facing us and information that details its progress 
on managing risks.

Effectiveness and Testing

The  objective  of  effectiveness  and  testing  is  to 
verify that internal controls are designed appropriately, 
are consistent with corporate and regulatory standards, 
and are operating effectively. It is achieved through a 
series  of  assessments  by  both  internal  and  external 
parties, 
independent 
registered  public  accounting  firms,  business  self-
assessments and other control function reviews, such 
as a SOX testing program.

including  Corporate  Audit, 

Consistent  with  our  standard  model  validation 
process, the operational risk LDA model is subject to a 
detailed review, overseen by the MRC. In addition, the 
model  is  subject  to  a  rigorous  internal  governance 
process. All changes to the model or input parameters, 
and  the  deployment  of  model  updates,  are  reviewed 
and  approved  by  the  Operational  Risk  Committee, 
which has oversight responsibility for the model, with 
technical input from the MRC.

Documentation and Guidelines

Documentation  and  guidelines  allow 
for 
consistency and repeatability of the various processes 
that support the operational risk framework across our 
business. 

Operational 

risk  guidelines  document  our 
practices and describe the key elements in a business 
unit's  operational  risk  management  program.  The 
purpose of the guidelines is to set forth and define key 

 State Street Corporation | 96

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

operational  risk  terms,  provide  further  detail  on  our 
operational risk programs, and detail the business units' 
responsibilities  to  identify,  assess,  measure,  monitor 
and report operational risk. The guideline supports our 
operational risk policy.

Data standards have been established to maintain 
consistent  data  repositories  and  systems  that  are 
controlled, accurate and available on a timely basis to 
support operational risk management.

Information Technology Risk Management

Overview and Principles

We define technology risk as the risk associated 
with  the  use,  ownership,  operation,  involvement, 
influence  and  adoption  of  information  technology. 
Technology risk includes risks potentially triggered by 
technology non-compliance with regulatory obligations, 
information  security  and  privacy  incidents,  business 
disruption,  technology  internal  control  and  process 
gaps,  technology  operational  events  and  adoption  of 
new business technologies.

The  principal 

risks  within  our 
technology 
technology  risk  policy  and  risk  appetite  framework 
include:

•  Third party vendor risk;

•  Business disruption and technology resiliency 

risk;

•  Cyber and information security risk;

•  Technology asset and configuration risk; and

•  Technology obsolescence risk.

Governance

Our  Board  is  responsible  for  the  approval  and 
oversight of our overall technology risk framework and 
program. It does so through its TOPS, which reviews 
and approves our technology risk policy and appetite 
framework annually. 

Our 

technology  risk  policy  establishes  our 
approach to our management of technology risk across 
our business. The policy identifies the responsibilities 
of individuals and committees charged with oversight 
of the management of technology risk and articulates a 
broad  mandate  that  supports  implementation  of  the 
technology risk framework.

in 

functions 

Risk  control 

the  business  are 
responsible for adopting and executing the Enterprise 
Technology Risk Management (ETRM), technology risk 
framework and reporting requirements. They do this, in 
part,  by  developing  and  maintaining  an  inventory  of 
critical  applications  and  supporting  infrastructure,  as 
identifying,  assessing  and  measuring 
well  as 
technology risk utilizing the ETRM framework. They are 
also responsible for monitoring and evaluating risk on 
a continual basis using key risk indicators, risk reporting 
and adopting appropriate risk responses to risk issues. 

The Chief Technology Risk Officer, a member of 
the  CRO’s  executive  management  team,  leads  the 
ETRM. ETRM is the separate risk function responsible 
for  the  technology  risk  strategy  and  appetite,  and 
technology risk framework development and execution. 
ETRM also performs overall technology risk monitoring 
and  reporting  to  the  Board,  and  provides  a  separate 
view  of  the  technology  risk  posture  to  executive 
leadership. 

We manage technology risks by:

•  Coordinating various risk assessment and risk 
including  ERM 

management  activities, 
operational risk programs;

•  Establishing, through TORC and TOPS of the 
Board, the enterprise level technology risk and 
cyber risk appetite and limits;

•  Producing  enterprise 

level  risk  reporting, 
aggregation,  dashboards,  profiles  and  risk 
appetite statements;

•  Validating  appropriateness  of  reporting  of 
risk 
risk 

technology 
risks  and 
to  senior  management 

information 
acceptance 
committees and the Board;

•  Promoting  a  strong  technology  risk  culture 

through communication;

•  Serving as an escalation and challenge point 
guidance, 
risk 

technology 

for 
expectations and clarifications; 

policy 

•  Assessing  effectiveness  of  key  enterprise 
information technology risk and internal control 
remediation programs; and 

•  Providing 

risk  oversight,  challenge  and 
monitoring for the Global Continuity and Third 
Party Vendor Management Program, including 
the collection of risk appetite, metrics and KRIs, 
and  reviewing  issue  management  processes 
and consistent program adoption.

Cyber-Security Risk Management

Cyber-security  risk  is  managed  as  part  of  our 
overall  Information  Technology  Risk  Management  as 
outlined above.

We  recognize  the  significance  of  cyber-attacks 
and have taken steps to mitigate the risks associated 
with  them.  We  have  made  significant  investments  in 
building a mature cyber-security program to leverage 
people,  technology  and  processes  to  protect  our 
systems  and  the  data  in  our  care.  We  have  also 
implemented a program to help us better measure and 
manage  the  cyber-security  risk  we  face  when  we 
engage with third parties for services.

All employees are required to adhere to our cyber-
security  policy  and  standards.  Our  centralized 
information  security  group  provides  education  and 
training. This training includes a required annual online 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

training  class  for  all  employees,  multiple  simulated 
phishing  attacks  and  regular  information  security 
awareness materials. 

Our  business  lines  employ  Information  Security 
Officers  to  help  the  business  better  understand  and 
manage their information security risks, as well as to 
work with the centralized Information Security team to 
drive  awareness  and  compliance  throughout  the 
business. 

We  use  independent  third  parties  to  perform 
ethical  hacks  of  key  systems  to  help  us  better 
understand  the  effectiveness  of  our  controls  and  to 
better  implement  more  effective  controls,  and  we 
engage  with  third  parties  to  conduct  reviews  of  our 
overall  program  to  help  us  better  align  our  cyber-
security  program  with  what  is  required  of  a  large 
financial services organization.

We have an incident response program in place 
that is designed to enable a well-coordinated response 
to mitigate the impact of cyber-attacks, recover from the 
attack  and 
level  of 
communication to internal and external stakeholders. 

the  appropriate 

to  drive 

the 
The  TORC  assesses  and  manages 
effectiveness of our cyber-security program, which is 
overseen  by  the  TOPS  of  our  Board.  The  TOPS 
receives regular cyber-security updates throughout the 
year and is responsible for reviewing and approving the 
program on an annual basis. 

Market Risk Management

Market risk is defined by U.S. banking regulators 
as the risk of loss that could result from broad market 
movements,  such  as  changes  in  the  general  level  of 
interest rates, credit spreads, foreign exchange rates 
or commodity prices. We are exposed to market risk in 
both our trading and certain of our non-trading, or asset-
and-liability management, activities. 

Information about the market risk associated with 
our trading activities is provided below under “Trading 
Activities.” Information about the market risk associated 
with our non-trading activities, which consists primarily 
of interest rate risk, is provided below under “Asset-and-
Liability Management Activities.”

Trading Activities

In the conduct of our trading activities, we assume 
market risk, the level of which is a function of our overall 
risk appetite, business objectives and liquidity needs, 
our clients' requirements and market volatility and our 
execution against those factors. 

We engage in trading activities primarily to support 
our  clients'  needs  and  to  contribute  to  our  overall 
corporate  earnings  and  liquidity.  In  connection  with 
certain of these trading activities, we enter into a variety 
of derivative financial instruments to support our clients' 
needs  and  to  manage  our  interest  rate  and  currency 
risk. These activities are generally intended to generate 

foreign  exchange  trading  services  revenue  and  to 
manage  potential  earnings  volatility.  In  addition,  we 
provide services related to derivatives in our role as both 
a manager and a servicer of financial assets.

Our clients use derivatives to manage the financial 
risks  associated  with  their  investment  goals  and 
business  activities.  With  the  growth  of  cross-border 
investing, our clients often enter into foreign exchange 
forward contracts to convert currency for international 
investments and to manage the currency risk in their 
investment  portfolios.  As  an  active 
international 
participant in the foreign exchange markets, we provide 
foreign  exchange  forward  and  option  contracts  in 
support of these client needs, and also act as a dealer 
in the currency markets.   

As  part  of  our  trading  activities,  we  assume 
positions  in  the  foreign  exchange  and  interest  rate 
markets  by  buying  and  selling  cash  instruments  and 
entering  into  derivative  instruments,  including  foreign 
exchange  forward  contracts,  foreign  exchange  and 
interest rate options and interest rate swaps, interest 
rate forward contracts and interest rate futures. As of 
December  31,  2019,  the  notional  amount  of  these 
derivative contracts was $2.41 trillion, of which $2.38 
trillion  was  composed  of  foreign  exchange  forward, 
swap and spot contracts. We seek to match positions 
closely with the objective of minimizing related currency 
and interest rate risk. All foreign exchange contracts are 
valued daily at current market rates. 

Governance

Our  assumption  of  market  risk  in  our  trading 
activities is an integral part of our corporate risk appetite. 
Our Board reviews and oversees our management of 
market risk, including the approval of key market risk 
policies and the receipt and review of regular market 
risk reporting, as well as periodic updates on selected 
market risk topics. 

The  previously  described  TMRC  (refer  to  "Risk 
Committees") oversees all market risk-taking activities 
across  our  business  associated  with  trading.  The 
TMRC,  which  reports  to  MRAC,  is  composed  of 
members of ERM, our global markets business and our 
Global Treasury group, as well as our senior executives 
who  manage  our  trading  businesses  and  other 
members  of  management  who  possess  specialized 
knowledge and expertise. The TMRC meets regularly 
to monitor the management of our trading market risk 
activities.

Our business units identify, actively manage and 
are  responsible  for  the  market  risks  inherent  in  their 
businesses.  A  dedicated  market  risk  management 
group within ERM, and other groups within ERM, work 
with  those  business  units  to  assist  them  in  the 
identification,  assessment,  monitoring,  management 
and  control  of  market  risk,  and  assist  business  unit 
managers  with  their  market  risk  management  and 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

measurement  activities.  ERM  provides  an  additional 
line of oversight, support and coordination designed to 
promote  the  consistent  identification,  measurement 
and management of market risk across business units, 
separate from those business units' discrete activities. 

The  ERM  market  risk  management  group  is 
responsible  for  the  management  of  corporate-wide 
market risk, the monitoring of key market risks and the 
development  and  maintenance  of  market 
risk 
management  policies,  guidelines  and  standards 
aligned with our corporate risk appetite. This group also 
establishes and approves market risk tolerance limits 
and  trading  authorities  based  on,  but  not  limited  to, 
measures  of  notional  amounts,  sensitivity,  VaR  and 
stress. Such limits and authorities are specified in our 
trading  and  market  risk  guidelines  which  govern  our 
management of trading market risk.

Corporate Audit separately assesses the design 
and operating effectiveness of the market risk controls 
within  our  business  units  and  ERM.  Other  related 
responsibilities of Corporate Audit include the periodic 
review  of  ERM  and  business  unit  compliance  with 
risk  policies,  guidelines  and  corporate 
market 
standards, as well as relevant regulatory requirements. 
We  are  subject  to  regular  monitoring,  reviews  and 
supervisory exams of our market risk function by the 
Federal  Reserve.  In  addition,  we  are  regulated  by, 
among  others, 
Industry 
Regulatory Authority and the U.S. Commodities Futures 
Trading Commission.

the  Financial 

the  SEC, 

Risk Appetite 

Our corporate market risk appetite is specified in 
policy  statements 
the  governance, 
that  outline 
responsibilities  and  requirements  surrounding  the 
identification,  measurement,  analysis,  management 
and  communication  of  market  risk  arising  from  our 
trading activities. These policy statements also set forth 
the market risk control framework to monitor, support, 
manage and control this portion of our risk appetite. All 
groups  involved  in  the  management  and  control  of 
market  risk  associated  with  trading  activities  are 
required to comply with the qualitative and quantitative 
elements of these policy statements. Our trading market 
risk  control  framework  is  composed  of  the  following 
components:

•  A trading market risk management process led 
by  ERM,  separate  from  the  business  units' 
discrete activities; 

•  Clearly defined responsibilities and authorities 
for  the  primary  groups  involved  in  trading 
market risk management; 

•  A 

trading  market 

risk  measurement 
methodology that captures correlation effects 
and allows aggregation of market risk across 
risk types, markets and business lines; 

•  Daily  monitoring,  analysis  and  reporting  of 
market risk exposures associated with trading 
activities against market risk limits; 

•  A defined limit structure and escalation process 
in the event of a market risk limit excess; 

•  Use  of  VaR  models  to  measure  the  one-day 
market risk exposure of trading positions;

•  Use  of  VaR  as  a  ten-day-based  regulatory 
capital measure of the market risk exposure of 
trading positions; 

•  Use  of  non-VaR-based 

limits  and  other 

controls; 

•  Use  of  stressed-VaR  models,  stress-testing 
analysis and scenario analysis to support the 
trading  market 
risk  measurement  and 
management  process  by  assessing  how 
portfolios  and  global  business  lines  perform 
under extreme market conditions; 

•  Use  of  back-testing  as  a  diagnostic  tool  to 
assess the accuracy of VaR models and other 
risk management techniques; and 

•  A new product approval process that requires 
market  risk  teams  to  assess  trading-related 
market risks and apply risk tolerance limits to 
proposed  new  products  and  business 
activities. 

We use our CAP to assess our overall capital and 
liquidity  in  relation  to  our  risk  profile  and  provide  a 
comprehensive  strategy  for  maintaining  appropriate 
capital and liquidity levels. With respect to market risk 
associated with trading activities, our risk management 
and  our  calculations  of  regulatory  capital  are  based 
primarily on our internal VaR models and stress testing 
analysis. As discussed in detail under “Value-at-Risk” 
below, VaR is measured daily by ERM. 

The TMRC oversees our market risk exposure in 
relation  to  limits  established  within  our  risk  appetite 
framework. These limits define threshold levels for VaR- 
and stressed VaR-based measures and are applicable 
to  all  trading  positions  subject  to  regulatory  capital 
requirements. These limits are designed to prevent any 
undue concentration of market risk exposure, in light of 
the  primarily  non-proprietary  nature  of  our  trading 
activities. The risk appetite framework and associated 
limits are reviewed and approved by the Board's RC. 

Covered Positions 

Our  trading  positions  are  subject  to  regulatory 
market  risk  capital  requirements  if  they  meet  the 
regulatory definition of a “covered position.” A covered 
position is generally defined by U.S. banking regulators 
as an on- or off-balance sheet position associated with 
the organization's trading activities that is free of any 
restrictions  on  its  tradability,  but  does  not  include 
intangible assets, certain credit derivatives recognized 
as guarantees and certain equity positions not publicly 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

traded. All FX and commodity positions are considered 
covered  positions,  regardless  of 
the  accounting 
treatment  they  receive.  The  identification  of  covered 
positions  for  inclusion  in  our  market  risk  capital 
framework is governed by our covered positions policy, 
which  outlines  the  standards  we  use  to  determine 
whether a trading position is a covered position. 

trading  positions 

Our  covered  positions  consist  primarily  of  the 
trading portfolios held by our global markets business. 
They also arise from certain positions held by our Global 
include 
Treasury  group.  These 
products  such  as  foreign  exchange  spot,  foreign 
exchange forwards, non-deliverable forwards, foreign 
exchange  options,  foreign  exchange  funding  swaps, 
currency  futures,  financial  futures  and  interest  rate 
futures. New activities are analyzed to determine if the 
positions  arising  from  such  new  activities  meet  the 
definition  of  a  covered  position  and  conform  to  our 
covered  positions  policy.  This  documented  analysis, 
including  any  decisions  with  respect  to  market  risk 
treatments, must receive approval from the TMRC. 

We  use  spot  rates,  forward  points,  yield  curves 
and discount factors imported from third-party sources 
to measure the value of our covered positions, and we 
use such values to mark our covered positions to market 
on a daily basis. These values are subject to separate 
validation  by  us  in  order  to  evaluate  reasonableness 
and consistency with market experience. The mark-to-
market gain or loss on spot transactions is calculated 
by  applying  the  spot  rate  to  the  foreign  currency 
principal  and  comparing  the  resultant  base  currency 
amount to the original transaction principal. The mark-
to-market gain or loss on a forward foreign exchange 
contract or forward cash flow contract is determined as 
the difference between the life-to-date (historical) value 
of the cash flow and the value of the cash flow at the 
inception of the transaction. The mark-to-market gain 
or  loss  on  interest  rate  swaps  is  determined  by 
discounting the future cash flows from each leg of the 
swap transaction.

Value-at-Risk and Stressed VaR

We use a variety of risk measurement tools and 
methodologies, including VaR, which is an estimate of 
potential loss for a given period within a stated statistical 
confidence  interval.  We  use  a  risk  measurement 
methodology to measure trading-related VaR daily. We 
have adopted standards for measuring trading-related 
VaR, and we maintain regulatory capital for market risk 
associated with our trading activities in conformity with 
currently  applicable  bank  regulatory  market  risk 
requirements. 

We utilize an internal VaR model to calculate our 
regulatory market risk capital requirements. We use a 
historical simulation model to calculate daily VaR- and 
for  our  covered 
stressed  VaR-based  measures 
positions  in  conformity  with  regulatory  requirements. 

Our VaR model seeks to capture identified material risk 
factors associated with our covered positions, including 
risks arising from market movements such as changes 
in  foreign  exchange  rates,  interest  rates  and  option-
implied volatilities.

We  have  adopted  standards  and  guidelines  to 
value our covered positions which govern our VaR- and 
stressed  VaR-based  measures.  Our  regulatory  VaR-
based  measure  is  calculated  based  on  historical 
volatilities  of  market  risk  factors  during  a  two-year 
observation  period  calibrated  to  a  one-tail,  99% 
confidence  interval  and  a  ten-business-day  holding 
period. We also use the same platform to calculate a 
one-tail,  99%  confidence  interval,  one-business-day 
VaR for internal risk management purposes. A 99% one-
tail confidence interval implies that daily trading losses 
are  not  expected  to  exceed  the  estimated  VaR  more 
than 1% of the time, or less than three business days 
out of a year. 

to  change 

in  connection  with 

Our market risk models, including our VaR model, 
are  subject 
the 
governance,  validation  and  back-testing  processes 
described below. These models can change as a result 
of  changes  in  our  business  activities,  our  historical 
experiences, market forces and events, regulations and 
regulatory interpretations and other factors. In addition, 
the models are subject to continuing regulatory review 
and  approval.  Changes  in  our  models  may  result  in 
changes  in  our  measurements  of  our  market  risk 
exposures,  including  VaR,  and  related  measures, 
including regulatory capital. These changes could result 
in  material  changes  in  those  risk  measurements  and 
related  measures  as  calculated  and  compared  from 
period to period.

to 

identify 

twelve-month  periods 

We  calculate  a  stressed  VaR-based  measure 
using the same model we use to calculate VaR, but with 
model inputs calibrated to historical data from a range 
of  continuous 
that  reflect 
significant financial stress. The stressed VaR model is 
designed 
the  second-worst  outcome 
occurring  in  the  worst  continuous  one-year  rolling 
period since July 2007. This stressed VaR meets the 
regulatory requirement as the rolling ten-day period with 
an outcome that is worse than 99% of other outcomes 
during that twelve-month period of financial stress. For 
each  portfolio, 
is  determined 
the  stress  period 
algorithmically  by  seeking  the  one-year  time  horizon 
that produces the largest ten-business-day VaR from 
within the available historical data. This historical data 
set  includes  the  financial  crisis  of  2008,  the  highly 
volatile  period  surrounding  the  Eurozone  sovereign 
debt  crisis  and  the  Standard  &  Poor's  downgrade  of 
U.S. Treasury debt in August 2011. As the historical data 
set used to determine the stress period expands over 
time, future market stress events will be incorporated.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
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Value-at-Risk Measures

VaR measures are based on the most recent two 
years of historical price movements for instruments and 
related  risk  factors  to  which  we  have  exposure.  The 
instruments in question are limited to foreign exchange 
spot,  forward  and  options  contracts  and  interest  rate 
contracts,  including  futures  and  interest  rate  swaps. 
Historically, these instruments have exhibited a higher 
degree  of  liquidity  relative  to  other  available  capital 
markets  instruments. As  a  result,  the  VaR  measures 
shown reflect our ability to rapidly adjust exposures in 
highly dynamic markets. For this reason, risk inventory, 
in the form of net open positions, across all currencies 
is typically limited. In addition, long and short positions 
in major, as well as minor, currencies provide risk offsets 
that limit our potential downside exposure. 

Our VaR methodology uses a historical simulation 
approach  based  on  market-observed  changes  in 
foreign  exchange  rates,  U.S.  and  non-U.S.  interest 
rates  and  implied  volatilities,  and  incorporates  the 
resulting diversification benefits provided from the mix 
of our trading positions. Our VaR model incorporates 
includes 
risk 
approximately  5,000 
correlations among currency, interest rates and other 
market rates.

factors  and 

All  VaR  measures  are  subject  to  limitations  and 
must be interpreted accordingly. Some, but not all, of 
the  limitations  of  our  VaR  methodology  include  the 
following:

•  Compared  to  a  shorter  observation  period,  a 
two-year observation period is slower to reflect 
increases 
(although 
in  market  volatility 
temporary  increases  in  market  volatility  will 
affect  the  calculation  of  VaR  for  a  longer 
period);  consequently,  in  periods  of  sudden 
increases in volatility or increasing volatility, in 
each case relative to the prior two-year period, 
the calculation of VaR may understate current 
risk; 

•  Compared  to  a  longer  observation  period,  a 
two-year observation period may not reflect as 
many past periods of volatility in the markets, 
because such past volatility is no longer in the 
observation  period;  consequently,  historical 
market  scenarios  of  high  volatility,  even  if 
similar  to  current  or  likely  future  market 
circumstances,  may  fall  outside  the  two-year 
observation  period,  resulting  in  a  potential 
understatement of current risk; 

•  The  VaR-based  measure  is  calibrated  to  a 
specified  level  of  confidence  and  does  not 
indicate  the  potential  magnitude  of  losses 
beyond this confidence level; 
In  certain  cases,  VaR-based  measures 
approximate  the  impact  of  changes  in  risk 
factors on the values of positions and portfolios; 
this may happen because the number of inputs 

• 

included  in  the  VaR  model  is  necessarily 
limited; for example, yield curve risk factors do 
not exist for all future dates; 

•  The use of historical market information may 
not be predictive of future events, particularly 
those 
this 
“backward-looking” limitation can cause VaR to 
understate or overstate risk; 

that  are  extreme 

in  nature; 

•  The  effect  of  extreme  and  rare  market 
movements  is  difficult  to  estimate;  this  may 
result from non-linear risk sensitivities as well 
as  the  potential  for  actual  volatility  and 
correlation  levels  to  differ  from  assumptions 
implicit in the VaR calculations; and 
Intra-day risk is not captured. 

• 

Stress Testing

We have a corporate-wide stress testing program 
in  place  that  incorporates  an  array  of  techniques  to 
measure  the  potential  loss  we  could  suffer  in  a 
hypothetical  scenario  of  adverse  economic  and 
financial conditions. We also monitor concentrations of 
risk such as concentration by branch, risk component, 
and currency pairs. We conduct stress testing on a daily 
basis  based  on  selected  historical  stress  events  that 
are  relevant  to  our  positions  in  order  to  estimate  the 
potential impact to our current portfolio should similar 
market  conditions  recur,  and  we  also  perform  stress 
testing as part of the Federal Reserve's CCAR process. 
Stress testing is conducted, analyzed and reported at 
the corporate, trading desk, division and risk-factor level 
(for  example,  exchange  risk,  interest  rate  risk  and 
volatility risk). 

Stress  testing  results  and  limits  are  actively 
monitored on a daily basis by ERM and reported to the 
TMRC.  Limit  breaches  are  addressed  by  ERM  risk 
managers  in  conjunction  with  the  business  units, 
escalated as appropriate, and reviewed by the TMRC 
if  material.  In  addition,  we  have  established  several 
action  triggers  that  prompt  immediate  review  by 
management and the implementation of a remediation 
plan.

We  perform  scenario  analysis  daily  based  on 
selected historical stress events that are relevant to our 
positions in order to estimate the potential impact to our 
current portfolio should similar market conditions recur. 
Relevant  scenarios  are  chosen  from  an  inventory  of 
historical financial stresses and applied to our current 
portfolio. These historical event scenarios involve spot 
foreign  exchange,  credit,  equity,  unforeseen  geo-
political events and natural disasters, and government 
and central bank intervention scenarios. Examples of 
the specific historical scenarios we incorporate in our 
stress testing program may include the Asian financial 
crisis of 1997, the September 11, 2001 terrorist attacks 
in the U.S. and the 2008 financial crisis. We continue 
to update our inventory of historical stress scenarios as 
new stress conditions emerge in the financial markets.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
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As each of the historical stress events is associated with a different time horizon, we normalize results by scaling 
down the longer horizon events to a ten-day horizon and keeping the shorter horizon events (i.e., events that are 
shorter than ten days) at their original terms. We also conduct sensitivity analysis daily to calculate the impact of a 
large predefined shock in a specific risk factor or a group of risk factors on our current portfolio. These predefined 
shocks include parallel and non-parallel yield curve shifts and foreign exchange spot and volatility surface shifts. In a 
parallel shift scenario, we apply a constant factor shift across all yield curve tenors. In a non-parallel shift scenario, we 
apply different shock levels to different tenors of a yield curve, rather than shifting the entire curve by a constant amount. 
Non-parallel shifts include steepening, flattening and butterflies. 

Validation and Back-Testing

We perform frequent back-testing to assess the accuracy of our VaR-based model in estimating loss at the stated 
confidence level. This back-testing involves the comparison of estimated VaR model outputs to daily, actual profit-and-
loss (P&L) outcomes observed from daily market movements. We back-test our VaR model using “clean” P&L, which 
excludes non-trading revenue such as fees, commissions and NII, as well as estimated revenue from intra-day trading. 

Our VaR definition of trading losses excludes items that are not specific to the price movement of the trading 
assets and liabilities themselves, such as fees, commissions, changes to reserves and gains or losses from intra-day 
activity.

We experienced two back-testing exceptions in 2019 and four back-testing exceptions in 2018. At 99% confidence 
interval, the statistical expectation for a VaR model is to witness one exception every hundred trading days (or two to 
three  exceptions  per  year). The  2019  back-testing  exceptions  are  therefore  within  statistical  expectation.  In  2018 
heightened volatility followed a longer period of relatively benign market conditions that saw the Volatility Index routinely 
register as little as 10% or less. Following such periods, it is quite common for VaR models calibrated to the most 
recent two years of data to underestimate the trading gains or losses that are experienced as volatility trends above 
levels that were seen more recently.  

Our model validation process also evaluates the integrity of our VaR models through the use of regular outcome 
analysis. This outcome analysis includes back-testing, which compares the VaR model's predictions to actual outcomes 
using out-of-sample information. Consistent with regulatory guidance, the back-testing compared “clean” P&L, defined 
above, with the one-day VaR produced by the model. The back-testing was performed for a time period not used for 
model development. The number of occurrences where “clean” trading-book P&L exceeded the one-day VaR was 
within our expected VaR tolerance level. 

Market Risk Reporting

Our ERM market risk management group is responsible for market risk monitoring and reporting. We use a variety 
of systems and controlled market feeds from third-party services to compile data for several daily, weekly and monthly 
management reports.

The following tables present VaR and stressed VaR associated with our trading activities for covered positions 
held  during  the  years  ended  December  31,  2019  and  2018,  respectively,  as  measured  by  our  VaR  methodology. 
Diversification effect in the tables below represents the difference between total VaR and the sum of the VaRs for each 
trading  activity.  This  effect  arises  because  the  risks  present  in  our  trading  activities  are  not  perfectly  correlated.

TABLE 34: TEN-DAY VALUE-AT-RISK ASSOCIATED WITH TRADING ACTIVITIES FOR COVERED POSITIONS

Year Ended December 31, 2019

Year Ended December 31, 2018

(In thousands)

Year Ended

Average

Maximum

Minimum

Year Ended

Average

Maximum

Minimum

Global Markets

Global Treasury

Diversification

Total VaR

$

$

9,954

$

10,235

$

26,419

$

5,880

$

10,588

$

7,354

$

19,160

$

2,967

987

(1,082)

733

(864)

2,326

(4,812)

123

(67)

1,354

(1,435)

750

(634)

3,579

(3,348)

91

205

9,859

$

10,104

$

23,933

$

5,936

$

10,507

$

7,470

$

19,391

$

3,263

TABLE 35: TEN-DAY STRESSED VALUE-AT-RISK ASSOCIATED WITH TRADING ACTIVITIES FOR COVERED POSITIONS

Year Ended December 31, 2019

Year Ended December 31, 2018

(In thousands)

Year Ended

Average

Maximum

Minimum

Year Ended

Average

Maximum

Minimum

Global Markets

$

48,089

$

34,574

$

55,751

$

17,492

$

26,512

$

32,744

$

58,221

$

14,811

Global Treasury

Diversification

5,898

(8,289)

3,454

(3,459)

8,376

(5,962)

842

(1,734)

7,683

(7,919)

3,659

(4,101)

10,177

(10,179)

342

(325)

Total Stressed VaR

$

45,698

$

34,569

$

58,165

$

16,600

$

26,276

$

32,302

$

58,219

$

14,828

 State Street Corporation | 102

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The average of our stressed VaR-based measure was approximately $35 million for the year ended December 

31, 2019, compared to an average of approximately $32 million for the year ended December 31, 2018.

The average stressed VaR-based measure as of December 31, 2019 was relatively unchanged compared to 
December 31, 2018. Our stressed VaR-based measure increased as of December 31, 2019 compared to December 
31, 2018, primarily due to larger FX net open positions.

The VaR-based measures presented in the preceding tables are primarily a reflection of the overall level of market 
volatility and our appetite for taking market risk in our trading activities. Overall levels of volatility have been low both 
on an absolute basis and relative to the historical information observed at the beginning of the period used for the 
calculations. Both the ten-day VaR-based measures and the stressed VaR-based measures are based on historical 
changes observed during rolling ten-day periods for the portfolios as of the close of business each day over the past 
one-year period.

We may in the future modify and adjust our models and methodologies used to calculate VaR and stressed VaR, 
subject to regulatory review and approval, and these modifications and adjustments may result in changes in our VaR-
based and stressed VaR-based measures.

The following tables present the VaR and stressed-VaR associated with our trading activities attributable to foreign 
exchange risk, interest rate risk and volatility risk as of December 31, 2019 and 2018, respectively. The totals of the 
VaR-based and stressed VaR-based measures for the three attributes in total exceeded the related total VaR and total 
stressed VaR presented in the foregoing tables as of each period-end, primarily due to the benefits of diversification 
across risk types. Diversification effect in the tables below represents the difference between total VaR and the sum 
of the VaRs for each trading activity. This effect arises because the risks present in our trading activities are not perfectly 
correlated.

TABLE 36: TEN-DAY VaR ASSOCIATED WITH TRADING ACTIVITIES BY RISK FACTOR(1)

(In thousands)
By component:
Global Markets
Global Treasury
Diversification
Total VaR

As of December 31, 2019(2)

As of December 31, 2018

Foreign Exchange Risk

Interest Rate Risk

Foreign Exchange Risk

Interest Rate Risk

$

$

5,447
24
(23)
5,448

$

$

6,266
966
(995)
6,237

$

$

2,679
53
(39)
2,693

$

$

11,850
1,377
(1,436)
11,791

TABLE 37: TEN-DAY STRESSED VaR ASSOCIATED WITH TRADING ACTIVITIES BY RISK FACTOR(1)

(In thousands)
By component:
Global Markets
Global Treasury
Diversification
Total Stressed VaR

As of December 31, 2019(2)

As of December 31, 2018

Foreign Exchange Risk

Interest Rate Risk

Foreign Exchange Risk

Interest Rate Risk

$

$

8,427
59
(61)
8,425

$

$

61,792
6,258
(8,681)
59,369

$

$

10,465
74
(132)
10,407

$

$

23,324
8,202
(7,835)
23,691

(1) For purposes of risk attribution by component, foreign exchange refers only to the risk from market movements in period-end rates.  Forwards, futures, options and swaps with maturities greater 
than period-end have embedded interest rate risk that is captured by the measures used for interest rate risk.  Accordingly, the interest rate risk embedded in these foreign exchange instruments 
is included in the interest rate risk component. 
(2) As of December 31, 2019, we had no ten-day VaR or ten-day stressed VaR associated with volatility risk.

Asset and Liability Management Activities

The primary objective of asset and liability management is to provide sustainable NII under varying economic 
conditions, while protecting the economic value of the assets and liabilities carried on our consolidated statement of 
condition from the adverse effects of changes in interest rates. While many market factors affect the level of NII and 
the economic value of our assets and liabilities, one of the most significant factors is our exposure to movements in 
interest rates.  Most of our NII is earned from the investment of client deposits generated by our businesses. We invest 
these client deposits in assets that conform generally to the characteristics of our balance sheet liabilities, including 
the currency composition of our significant non-U.S. dollar denominated client liabilities.

We quantify NII sensitivity using an earnings simulation model that includes our expectations for new business 
growth, changes in balance sheet mix and investment portfolio positioning. This measure compares our baseline view 
of NII over a twelve-month horizon, based on our internal forecast of interest rates, to a wide range of rate shocks.
Table 38, Key Interest Rates for Baseline Forecasts, presents the spot and 12-month forward rates used in our baseline 
forecasts at December 31, 2019 and December 31, 2018. Our December 31, 2019 baseline forecast includes the 
expectation of one rate cut by the Federal Reserve over the next 12 months.

 State Street Corporation | 103

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 38: KEY INTEREST RATES FOR BASELINE FORECASTS

Spot rates

12-month forward rates

1.75%

1.50

1.92%

1.95

2.50%

3.00

2.68%

2.99

December 31, 2019

December 31, 2018

Fed Funds Target

10-Year Treasury

Fed Funds Target

10-Year Treasury

In Table 39: Net Interest Income Sensitivity, we report the expected change in NII over the next twelve months 
from instantaneous shocks to various tenors on the yield curve, including the impacts from U.S. and non-U.S. rates. 
Each scenario assumes no management action is taken to mitigate the adverse effects of interest rate changes on 
our financial performance. While investment securities balances can fluctuate with the level of rates as prepayment 
assumptions change, our deposit balances remain consistent with the baseline. 

TABLE 39: NET INTEREST INCOME SENSITIVITY

(In millions)

Rate change:

Parallel shifts:

+100 bps shock

–100 bps shock

Steeper yield curve:

+100 bps shift in long-end rates

-100 bps shift in short-end rates

Flatter yield curve:

+100 bps shift in short-end rates

-100 bps shift in long-end rates

December 31, 2019

December 31, 2018

U.S. Dollar

All Other
Currencies

Total

U.S. Dollar

All Other
Currencies

Total

Benefit (Exposure)

Benefit (Exposure)

$

67

$

(214)

176

(16)

(97)

(184)

175

$

81

6

86

170

(6)

242

$

(133)

136

$

(210)

182

70

73

(190)

108

(68)

31

(135)

235

$

27

19

44

218

(18)

371

(183)

127

(24)

249

(153)

As of December 31, 2019, NII remains positioned to benefit from a parallel rise in interest rates and is exposed 
to a parallel decline in interest rates. Compared to December 31, 2018, our NII is less sensitive to parallel rate increases 
and decreases, driven by changes to the composition of U.S. deposits and derivative hedging activity intended to 
reduce the impact of lower rates in the U.S.

U.S dollar NII sensitivity as of December 31, 2019 similarly remains poised to benefit from a parallel rise in interest 
rates and is exposed to a parallel decline in U.S. interest rates. Compared to December 31, 2018, our U.S. dollar NII 
benefit  to  higher  rates  has  declined,  largely  driven  by  the  composition  of  U.S.  deposits,  higher  deposit  betas  and 
derivative hedging activity. NII exposure to lower U.S. rates has remained stable since December 31, 2018 as reduced 
sensitivities to short-end rates is offset by increased exposure to long-end rates. The reduced NII sensitivity to lower 
short-end U.S. rates is driven by changes to the composition of U.S. deposits and cash flow hedging activity, while 
increased NII exposure to lower long-end U.S. rates is driven by higher levels of mortgage-backed securities in the 
investment portfolio.      

We are still positioned to benefit from changes in non-U.S. interest rates, with the majority of our sensitivity derived 
from the short-end of the curve given deposit pricing expectations. Compared to December 31, 2018, our non-U.S. 
benefit to higher rates has decreased, while the benefit to lower rates has increased. The decreased NII benefit to 
higher rates is driven by Euro deposit pricing actions, in addition to the impact of changes to the treatment of excess 
reserves by the European Central Bank and Swiss National Bank. The increased benefit to lower rates is largely a 
result of the aforementioned change in treatment for excess reserves.  

 EVE sensitivity is a discounted cash flow model designed to estimate the fair value of assets and liabilities under 
a series of interest rate shocks over a long-term horizon. In the following table, we report our EVE sensitivity to 200 
bps instantaneous rate shocks, relative to spot interest rates. Management compares the change in EVE sensitivity 
against our aggregate tier 1 and tier 2 risk-based capital, calculated in conformity with current applicable regulatory 
requirements. EVE sensitivity is dependent on the timing of interest and principal cash flows. Also, the measure only 
evaluates the spot balance sheet and does not include the impact of new business assumptions.

TABLE 40: ECONOMIC VALUE OF EQUITY SENSITIVITY

(In millions)

Rate change:

+200 bps shock

–200 bps shock

$

As of December 31,

2019

2018

Benefit (Exposure)

(1,966) $

1,292

(1,603)

796

 State Street Corporation | 104

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

As of December 31, 2019, EVE sensitivity remains 
exposed to upward shifts in interest rates. Compared 
to December 31, 2018, the change in the up and down 
200 bps instantaneous shocks was primarily driven by 
purchases of fixed-rate investment portfolio securities, 
partially offset by lower long-end U.S. rates.

Both  NII  sensitivity  and  EVE  sensitivity  are 

routinely monitored as market conditions change.  

Model Risk Management 

The use of models is widespread throughout the 
financial  services  industry,  with  large  and  complex 
organizations  relying  on  sophisticated  models  to 
support  numerous  aspects  of  their  financial  decision 
making.  The  models  contemporaneously  represent 
both  a 
financial 
management  and  a  source  of  risk.  In  large  banking 
organizations like us, model results influence business 
decisions, and model failure could have a harmful effect 
on  our  financial  performance. As  a  result,  the  MRM 
Framework seeks to mitigate our model risk.

significant  advancement 

in 

Our  MRM  program  has 

three  principal 

components: 

•  A model risk governance program that defines 
roles  and 
the 
responsibilities, 
authority  to  restrict  model  usage,  provides 
policies  and  guidance,  monitors  compliance 
and reports regularly to the Board on the overall 
degree of model risk across the corporation; 

including 

•  A model development process that focuses on 
sound design and computational accuracy, and 
for 
includes  activities  designed 
test 
robustness,  stability  and  sensitivity 
to 
assumptions; and 

to 

•  An  independent  model  validation  function 
designed to verify that models are conceptually 
sound, 
are 
performing  as  expected,  and  are  in  line  with 
their design objectives.

computationally 

accurate, 

Governance

Models used in the regulatory capital calculation 
can only be deployed for use after undergoing a model 
validation by ERM's MRM group. The model validation 
results and/or a decision by the Model Risk Committee 
must permit model usage or the model may not be used.

ERM’s MRM group is responsible for defining the 
corporate-wide  model  risk  governance  framework, 
maintaining  policies  that  achieve  the  framework’s 
objectives. The team is responsible for overall model 
risk governance capabilities, with particular emphasis 
in the areas of model validation, model risk reporting, 
model performance monitoring, tracking of new model 
development  status  and  committee-level  review  and 
challenge.

MRC,  which  is  composed  of  senior  managers 
responsible  for  representing  functional  areas  and 

business units with key models across the organization, 
reports to MRAC, and provides guidance and oversight 
to the MRM function.

Model Development and Usage

testing.  Model  development 

Models are developed under standards governing 
data  sourcing,  methodology  selection  and  model 
integrity 
includes  a 
statement  of  purpose  to  align  development  with 
intended  use.  It  also  includes  a  comparison  of 
alternative approaches to promote a sound modeling 
approach.

Model developers conduct an assessment of data 
quality and relevance. The development teams conduct 
a  variety  of  tests  of  the  accuracy,  robustness  and 
stability of each model. 

Model  owners  submit  models  to  the  MVG  for 
validation on a regular basis, as per the existing policy.

Model Validation

MVG  is  part  of  MRM  within  ERM  and  performs 
model  validations  and  reviews.  MVG  is  independent, 
as  contemplated  by  applicable  bank  regulatory 
requirements, of both the developers and users of the 
models. MVG validates models through an evaluation 
process that assesses the appropriateness, accuracy, 
and  suitability  of  data 
inputs,  methodologies, 
documentation,  assumptions,  and  processing  code. 
Model validation also encompasses an assessment of 
model performance, sensitivity, and robustness, as well 
as  a  model’s  potential  limitations  given  its  particular 
assumptions or deficiencies. Based on the results of its 
review,  MVG  issues  a  model  use  decision  and  may 
require remedial actions and/or compensating controls 
on model use. MVG also maintains a model risk rating 
system, which assigns a risk rating to each model based 
on an assessment of a model's inherent and residual 
risks.  These  ratings  aid  in  the  understanding  and 
reporting of model risk across the model portfolio, and 
enable the triaging of needs for remediation.

Although model validation is the primary method 
of  subjecting  models  to  independent  review  and 
challenge, in practice, a multi-step governance process 
provides  the  opportunity  for  challenge  by  multiple 
parties.  First,  MVG  conducts  a  model  validation  and 
issues a model use decision.  MVG communicates their 
result  as  one  of  the  following  three  outcomes: 
“Approved”,  “Approved  with  conditions”,  or  “Not 
Approved”.  There are two ways in which a model can 
be deemed “Not approved for Use” given a validation:  
1) the aggregation of the model scoring within MRM’s 
Model  Risk  Rating  System  (MRRS)  model  is  poor 
enough to result in a “high” rating, or 2) the scoring of 
one  or  more  MRRS  model  element(s)  is  deemed 
“critical”  resulting 
in  an  automatic  “high”  rating 
irrespective  of  the  other  elements  as  the  “critical” 
element(s)  undermines  the  model. Second,  these 

 State Street Corporation | 105

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

decisions may be reviewed, challenged, and confirmed 
by the MRC. Finally, model use decisions, risk ratings, 
and overall levels of model risk may be reported to and 
reviewed  by  MRAC.  MRM  also  reports  regularly  on 
model risk issues to the Board.

sufficient  to  provide  us  with  the  financial  flexibility  to 
undertake  future  strategic  business  initiatives.  We 
assess capital adequacy based on relevant regulatory 
capital requirements, as well as our own internal capital 
goals, targets and other relevant metrics.

Strategic Risk Management

Framework

We  define  strategic  risk  as  the  current  or 
prospective impact on earnings or capital arising from 
adverse business decisions, improper implementation 
of  strategic  initiatives,  or  lack  of  responsiveness  to 
industry-wide  changes.  Strategic  risks  are  influenced 
by changes in the competitive environment; decline in 
market  performance  or  changes  in  our  business 
activities;  and  the  potential  secondary  impacts  of 
reputational  risks,  not  already  captured  as  market, 
interest rate, credit, operational, model or liquidity risks. 
We incorporate strategic risk into our assessment of our 
business  plans  and  risk  and  capital  management 
processes. Active management of strategic risk is an 
integral component of all aspects of our business.

Separating  the  effects  of  a  potential  material 
adverse  event  into  operational  and  strategic  risk  is 
sometimes  difficult.  For  instance,  the  direct  financial 
impact of an unfavorable event in the form of fines or 
penalties would be classified as an operational risk loss, 
while  the  impact  on  our  reputation  and  consequently 
the potential loss of clients and corresponding decline 
in revenue would be classified as a strategic risk loss. 
An additional example of strategic risk is the integration 
of a major acquisition. Failure to successfully integrate 
the  operations  of  an  acquired  business,  and  the 
resultant  inability  to  retain  clients  and  the  associated 
revenue, would be classified as a loss due to strategic 
risk.

Strategic risk is managed with a long-term focus. 
Techniques  for  its  assessment  and  management 
include the development of business plans, which are 
subject  to  robust  review  and  challenge  from  senior 
management and the Board of Directors, as well as a 
formal review and approval process for all new business 
and  product  proposals.  The  potential  impact  of  the 
various elements of strategic risk is difficult to quantify 
with any degree of precision. We use a combination of 
historical earnings volatility, scenario analysis, stress-
testing and management judgment to help assess the 
potential  effect  on  us  attributable  to  strategic  risk. 
Management and control of strategic risks are generally 
the responsibility of the business units, with oversight 
from  the  control  functions,  as  part  of  their  overall 
strategic  planning  and  internal  risk  management 
processes.

Capital

Managing our capital involves evaluating whether 
our  actual  and  projected 
levels  of  capital  are 
commensurate with our risk profile, are in compliance 
with  all  applicable  regulatory  requirements  and  are 

Our objective with respect to management of our 
capital is to maintain a strong capital base in order to 
provide  financial  flexibility  for  our  business  needs, 
including  funding  corporate  growth  and  supporting 
clients’  cash  management  needs,  and  to  provide 
protection against loss to depositors and creditors. We 
strive  to  maintain  an  appropriate  level  of  capital, 
commensurate  with  our  risk  profile,  on  which  an 
attractive  return  to  shareholders  is  expected  to  be 
realized  over  both  the  short  and  long-term,  while 
protecting  our  obligations  to  depositors  and  creditors 
and complying with regulatory capital requirements.

Our  capital  management  focuses  on  our  risk 
exposures,  the  regulatory  requirements  applicable  to 
us  with  respect  to  multiple  capital  measures,  the 
evaluations  and  resulting  credit  ratings  of  the  major 
independent  rating  agencies,  our  return  on  capital  at 
both the consolidated and line-of-business level and our 
capital position relative to our peers.

Assessment  of  our  overall  capital  adequacy 
includes the comparison of capital sources with capital 
uses,  as  well  as  the  consideration  of  the  quality  and 
quantity  of  the  various  components  of  capital.  The 
assessment  seeks  to  determine  the  optimal  level  of 
capital and composition of capital instruments to satisfy 
all constituents of capital, with the lowest overall cost 
to  shareholders.  Other  factors  considered  in  our 
assessment  of  capital  adequacy  are  strategic  and 
contingency  planning,  stress  testing  and  planned 
capital actions.

Capital Adequacy Process

Our  primary  federal  banking  regulator  is  the 
Federal Reserve. Both we and State Street Bank are 
subject to the minimum regulatory capital requirements 
established by the Federal Reserve and defined in the 
Federal  Deposit  Insurance  Corporation  Improvement 
Act.  State  Street  Bank  must  exceed  the  regulatory 
capital thresholds for “well capitalized” in order for our 
Parent  Company  to  maintain  its  status  as  a  financial 
holding  company.  Accordingly,  one  of  our  primary 
objectives  with  respect  to  capital  management  is  to 
exceed  all  applicable  minimum  regulatory  capital 
requirements and to be “well-capitalized” under the PCA 
guidelines  established  by  the  FDIC.  Our  capital 
management  activities  are  conducted  as  part  of  our 
corporate-wide CAP and associated Capital Policy and 
Guidelines.

We consider capital adequacy to be a key element 
of our financial well-being, which affects our ability to 
attract  and  maintain  client  relationships;  operate 

 State Street Corporation | 106

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

effectively  in  the  global  capital  markets;  and  satisfy 
regulatory,  security  holders  and  shareholder  needs. 
Capital is one of several elements that affect our credit 
ratings and the ratings of our principal subsidiaries.

In  conformity  with  our  Capital  Policy  and 
Guidelines, we strive to achieve and maintain specific 
internal capital levels, not just at a point in time, but over 
time  and  during  periods  of  stress,  to  account  for 
changes in our strategic direction, evolving economic 
conditions, and financial and market volatility. We have 
developed and implemented a corporate-wide CAP to 
assess our overall capital in relation to our risk profile 
and 
for 
to  provide  a  comprehensive  strategy 
maintaining  appropriate  capital 
levels.  The  CAP 
considers material risks under multiple scenarios, with 
an  emphasis  on  stress  scenarios,  and  encompasses 
existing processes and systems used to measure our 
capital adequacy. 

Capital Contingency Planning

Contingency planning is an integral component of 
capital  management.  The  objective  of  contingency 
planning  is  to  monitor  current  and  forecast  levels  of 
select capital, liquidity and other measures that serve 
as  early  indicators  of  a  potentially  adverse  capital  or 
liquidity adequacy situation. These measures are one 
of the inputs used to set our internal capital adequacy 
for 
level.  We  review 
appropriateness  and  relevance  in  relation  to  our 
financial budget and capital plan.

these  measures  annually 

Stress Testing

We  administer  a  robust  business-wide  stress-
testing program that executes multiple stress tests each 
year to assess the institution’s capital adequacy and/or 
future  performance  under  adverse  conditions.  Our 
stress  testing  program  is  structured  around  what  we 
determine to be the key risks inherent in our business, 
as  assessed 
through  a  recurring  material  risk 
identification  process.  The  material  risk  identification 
process represents a bottom-up approach to identifying 
the institution’s most significant risk exposures across 
all  on-  and  off-balance  sheet  risk-taking  activities, 
including  credit,  market, 
rate, 
reputation  and 
operational, 
regulatory risks. These key risks serve as an organizing 
principle for much of our risk management framework, 
as  well  as  reporting,  including  the  “risk  dashboard” 
provided to the Board. Over the past few years, stress 
scenarios have included a deep recession in the U.S., 
a break-up of the Eurozone, a severe recession in China 
and an oil shock precipitated by turmoil in the Middle 
East/North Africa region.

fiduciary,  business, 

liquidity, 

interest 

In connection with the focus on our key risks, each 
stress  test  incorporates  idiosyncratic  loss  events 
tailored to our unique risk profile and business activities. 
Due  to  the  nature  of  our  business  model  and  our 

consolidated statement of condition, our risks differ from 
those of a traditional commercial bank.

The  Federal  Reserve  requires  bank  holding 
companies with total consolidated assets of $50 billion 
or more, which includes us, to submit a capital plan on 
an annual basis. The Federal Reserve uses its annual 
CCAR  process,  which 
incorporates  hypothetical 
financial  and  economic  stress  scenarios,  to  review 
those  capital  plans  and  assess  whether  banking 
organizations  have  capital  planning  processes  that 
account for idiosyncratic risks and provide for sufficient 
capital  to  continue  operations  throughout  times  of 
economic  and  financial  stress.  As  part  of  its  CCAR 
process, 
the  Federal  Reserve  assesses  each 
organization’s  capital  adequacy,  capital  planning 
process and plans to distribute capital, such as dividend 
payments or stock purchase programs. Management 
and  Board  risk  committees  review,  challenge  and 
approve  CCAR  results  and  assumptions  before 
submission to the Federal Reserve.

Through  the  evaluation  of  our  capital  adequacy 
and/or  future  performance  under  adverse  conditions, 
the stress testing processes provide important insights 
for  capital  planning,  risk  management  and  strategic 
decision-making for us. 

Governance

In order to support integrated decision making, we 
have identified three management elements to aid in 
the compatibility and coordination of our CAP:

•  Risk 

Management 

identification, 
measurement,  monitoring  and  forecasting  of 
different types of risk and their combined impact 
on capital adequacy;

- 

•  Capital management - determination of optimal 

capital levels; and

•  Business  Management  -  strategic  planning, 
forecasting  and  performance 

budgeting, 
management.

We  have  a  hierarchical  structure  supporting 
appropriate  committee  review  of  relevant  risk  and 
capital  information.  The  ongoing  responsibility  for 
capital  management  rests  with  our  Treasurer.  The 
Capital  Management  group  within  Global Treasury  is 
responsible  for  the  Capital  Policy  and  Guidelines, 
development of the Capital Plan, the oversight of global 
capital management and optimization.

The  MRAC  provides  oversight  of  our  capital 
management, our capital adequacy, our internal targets 
and the expectations of the major independent credit 
rating  agencies.  In  addition,  MRAC  approves  our 
balance  sheet  strategy  and  related  activities.  The 
Board’s RC assists the Board in fulfilling its oversight 
responsibilities 
the  assessment  and 
to 
management of risk and capital. Our Capital Policy is 
reviewed and approved annually by the Board's RC.

related 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Global Systemically Important Bank

We  are  one  among  a  group  of  30  institutions 
worldwide  that  have  been  identified  by  the  Financial 
Stability Board and the Basel Committee on Banking 
Supervision as G-SIBs. Our designation as a G-SIB is 
based on a number of factors, as evaluated by banking 
regulators,  and  requires  us  to  maintain  an  additional 
capital surcharge above the minimum capital ratios set 
forth in the Basel III rule.

We and our depositary institution subsidiaries are 
subject  to  the  current  Basel  III  minimum  risk-based 
capital and leverage ratio guidelines. 

Additional  information  about  G-SIBs  is  provided 
under  "Regulatory  Capital  Adequacy  and  Liquidity 
Standards" in "Supervision and Regulation" in Business 
in this Form 10-K.

Regulatory Capital

We  and  State  Street  Bank,  as  advanced 
approaches banking organizations, are subject to the 
U.S. Basel III framework. Provisions of the Basel III rule 
became effective with full implementation on January 
1,  2019.  We  are  also  subject  to  the  final  market  risk 
capital rule issued by U.S. banking regulators effective 
as of January 2013.

the 

The Basel III rule provides for two frameworks for 
monitoring  capital  adequacy: 
“standardized” 
approach and the “advanced” approaches, applicable 
to advanced approaches banking organizations, like us. 
The  standardized  approach  prescribes  standardized 
calculations  for  credit  RWA,  including  specified  risk 
for  certain  on-  and  off-balance  sheet 
weights 
exposures.

the 
The  advanced  approaches  consist  of 
Advanced  Internal  Ratings-Based Approach  used  for 
the  calculation  of  RWA  related  to  credit  risk,  and  the 
Advanced  Measurement  Approach  used 
the 
calculation of RWA related to operational risk.

for 

The  market  risk  capital  rule  requires  us  to  use 
internal  models  to  calculate  daily  measures  of  VaR, 
which  reflect  general  market  risk  for  certain  of  our 
trading  positions  defined  by  the  rule  as  “covered 
positions,”  as  well  as  stressed-VaR  measures  to 
supplement the VaR measures. The rule also requires 
a  public  disclosure  composed  of  qualitative  and 
quantitative 
risk 
associated  with  our  trading  activities  and  our  related 
VaR and stressed-VaR measures. The qualitative and 
quantitative information required by the rule is provided 
under  "Market  Risk"  included  in  this  Management's 
Discussion and Analysis.

information  about 

the  market 

As required by the Dodd-Frank Act, we and State 
Street  Bank,  as  advanced  approaches  banking 

organizations, are subject to a permanent "capital floor," 
also  referred  to  as  the  Collins  Amendment,  in  the 
assessment  of  our  regulatory  capital  adequacy, 
including 
the  capital  conservation  buffer  and 
countercyclical  capital  buffer.  Our  risk-based  capital 
ratios for regulatory assessment purposes are the lower 
of  each  ratio  calculated  under  the  standardized 
approach and the advanced approaches.

the  rule 

The requirement for the capital conservation buffer 
became effective with full implementation on January 
limits  a  banking 
1,  2019.  Specifically, 
organization’s ability to make capital distributions and 
discretionary bonus payments to executive officers if it 
fails to maintain a CET1 capital conservation buffer of 
more than 2.5% of total RWA and, if deployed during 
periods  of  excessive  credit  growth,  a  CET1 
countercyclical capital buffer of up to 2.5% of total RWA, 
above each of the minimum CET1, tier 1, and total risk-
based capital ratios. The countercyclical capital buffer 
is currently set at zero by U.S. banking regulators. To 
maintain the status of the Parent Company as a financial 
holding  company,  we  and  our  insured  depository 
institution  subsidiaries  are  required,  among  other 
requirements, to be "well capitalized" as defined by the 
Prompt Corrective Action Framework.

The  specific  calculation  of  our  and  State  Street 
Bank's  risk-based  capital  ratios  changed  as  the 
provisions of the Basel III rule related to the numerator 
(capital) and denominator (RWA) were phased in, and 
as our RWA calculated using the advanced approaches 
changed  due  to  changes  in  methodology.  These 
methodological changes resulted in differences in our 
reported capital ratios from one reporting period to the 
next that are independent of applicable changes to our 
capital  base,  our  asset  composition,  our  off-balance 
sheet exposures or our risk profile.

The following table presents the regulatory capital 
structure and related regulatory capital ratios for us and 
State  Street  Bank  as  of  the  dates  indicated.  We  are 
subject to the more stringent of the risk-based capital 
ratios calculated under the standardized approach and 
those calculated under the advanced approaches in the 
assessment of our capital adequacy under applicable 
bank regulatory standards.

As a result of changes in the methodologies used 
to calculate our regulatory capital ratios from period to 
period,  as  the  provisions  of  the  Basel  III  rule  were 
phased  in,  the  ratios  presented  in  the  table  for  each 
period  are  not  directly  comparable.  Refer  to  the 
footnotes following the table.

 State Street Corporation | 108

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

TABLE 41: REGULATORY CAPITAL STRUCTURE AND RELATED REGULATORY CAPITAL RATIOS

(Dollars in millions)

 Common shareholders' equity:

State Street Corporation

State Street Bank

Basel III 
Advanced 
Approaches 
December 31, 
2019(1) 

Basel III 
Standardized 
Approach 
December 31, 
2019(1)

Basel III 
Advanced 
Approaches 
December 31, 
2018(1)

Basel III 
Standardized 
Approach 
December 31, 
2018(1)

Basel III 
Advanced 
Approaches 
December 31, 
2019(1) 

Basel III 
Standardized 
Approach 
December 31, 
2019(1)

Basel III 
Advanced 
Approaches 
December 31, 
2018(1)

Basel III 
Standardized 
Approach 
December 31, 
2018(1)

Common stock and related surplus

$

10,636

$

10,636

$

10,565

$

10,565

$

12,893

$

12,893

$

12,894

$

12,894

Retained earnings

21,918

21,918

20,606

20,606

13,218

13,218

14,261

14,261

Accumulated other comprehensive income
(loss)

Treasury stock, at cost

Total

Regulatory capital adjustments:

Goodwill and other intangible assets, net of
associated deferred tax liabilities

Other adjustments(2)

 Common equity tier 1 capital

Preferred stock

 Tier 1 capital

Qualifying subordinated long-term debt

Allowance for loan losses

 Total capital

 Risk-weighted assets:

Credit risk(3)

Operational risk(4)

Market risk

Total risk-weighted assets

Adjusted quarterly average assets

(870)

(10,209)

21,475

(9,112)

(150)

12,213

2,962

15,175

1,095

5

16,275

54,763

47,963

1,638

104,364

219,624

$

$

$

$

(870)

(10,209)

21,475

(9,112)

(150)

12,213

2,962

15,175

1,095

90

16,360

102,367

 NA

1,638

104,005

219,624

(1,332)

(8,715)

21,124

(9,350)

(194)

11,580

3,690

15,270

778

14

16,062

47,738

46,060

1,517

95,315

211,924

(1,332)

(8,715)

21,124

(9,350)

(194)

11,580

3,690

15,270

778

83

16,131

97,303

NA

1,517

98,820

211,924

$

$

$

$

$

$

$

$

$

$

$

$

(654)

—

(654)

—

(1,112)

(1,112)

—

—

25,457

25,457

26,043

26,043

(8,839)

(1)

16,617

—

16,617

1,099

3

17,719

51,610

44,138

1,638

97,386

216,397

$

$

$

$

(8,839)

(1)

16,617

—

16,617

1,099

90

17,806

98,979

NA

1,638

100,617

216,397

(9,073)

(29)

16,941

—

(9,073)

(29)

16,941

—

16,941

16,941

776

11

17,728

45,565

44,494

1,517

91,576

209,413

$

$

$

$

776

83

17,800

94,776

NA

1,517

96,293

209,413

$

$

$

$

$

$

$

$

Minimum
Requirement
2019 (including
G-SIB and CCB)
(5)

Minimum
Requirement
2018 (including
G-SIB and CCB)
(6)

8.5%

7.5%

11.7%

11.7%

12.1%

11.7%

17.1%

16.5%

18.5%

17.6%

10.0

12.0

9.0

14.5

11.0

15.6

14.6

15.7

16.0

16.9

15.5

16.3

17.1

18.2

16.5

17.7

18.5

19.4

17.6

18.5

Capital
Ratios:

Common
equity tier 1
capital

Tier 1
capital

Total capital

(1) Under the applicable bank regulatory rules, we are not required to and, accordingly, did not revise previously-filed reported capital metrics and ratios following the change in accounting for low 
Income housing tax credits (LIHTC). 
(2) Other adjustments within CET1 capital primarily include the overfunded portion of our defined benefit pension plan obligation net of associated deferred tax liabilities, disallowed deferred tax 
assets, and other required credit risk based deductions.
(3) Includes a CVA which reflects the risk of potential fair value adjustments for credit risk reflected in our valuation of over-the-counter (OTC) derivative contracts. We used a simple CVA approach 
in conformity with the Basel III advanced approaches.
(4) Under the current advanced approaches rules and regulatory guidance concerning operational risk models, RWA attributable to operational risk can vary substantially from period-to-period, 
without direct correlation to the effects of a particular loss event on our results of operations and financial condition and impacting dates and periods that may differ from the dates and periods as 
of and during which the loss event is reflected in our financial statements, with the timing and categorization dependent on the processes for model updates and, if applicable, model revalidation 
and regulatory review and related supervisory processes. An individual loss event can have a significant effect on the output of our operational RWA under the advanced approaches depending 
on the severity of the loss event and its categorization among the seven Basel-defined UOMs. 
(5) 2019 Minimum Requirements including Capital Conservation Buffer and G-SIB Surcharge.
(6) 2018 Minimum Requirements including Capital Conservation Buffer and G-SIB Surcharge.
NA Not applicable

 State Street Corporation | 109

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Our CET1 capital increased $0.63 billion as of December 31, 2019 compared to December 31, 2018, primarily 
driven by net income and accumulated other comprehensive income in the year ended December 31, 2019, partially 
offset by common stock repurchases and capital distributions from common and preferred stock dividends.

Our tier 1 capital decreased $0.10 billion as of December 31, 2019 compared to December 31, 2018 under both 
the advanced approaches and standardized approach due to the redemption of all outstanding Series E preferred 
stock and changes in our CET1 capital. Total capital increased under the advanced approaches and standardized 
approach by $0.21 billion and $0.23 billion, respectively, due to the changes in our tier 1 and tier 2 capital.

The table below presents a roll-forward of CET1 capital, tier 1 capital and total capital for the years ended December 

31, 2019 and 2018.

TABLE 42: CAPITAL ROLL-FORWARD

(In millions)

Common equity tier 1 capital:

Basel III
Advanced
Approaches
December 31,
2019

Basel III
Standardized
Approach
December, 31,
2019

Basel III 
Advanced 
Approaches 
December 31, 
2018(1)

Basel III 
Standardized 
Approach 
December 31, 
2018(1)

Common equity tier 1 capital balance, beginning of period

$

11,580

$

11,580

$

12,204

$

Net income

Changes in treasury stock, at cost

Dividends declared

Goodwill and other intangible assets, net of associated deferred tax liabilities

Effect of certain items in accumulated other comprehensive income (loss)

Other adjustments

Changes in common equity tier 1 capital

2,242

(1,494)

(939)

238

462

124

633

2,242

(1,494)

(939)

238

462

124

633

2,599

314

(853)

(2,473)

(360)

149

(624)

12,204

2,599

314

(853)

(2,473)

(360)

149

(624)

Common equity tier 1 capital balance, end of period

12,213

12,213

11,580

11,580

Additional tier 1 capital:

Tier 1 capital balance, beginning of period

Change in common equity tier 1 capital

Net issuance of preferred stock

Other adjustments

Changes in tier 1 capital

Tier 1 capital balance, end of period

Tier 2 capital:

Tier 2 capital balance, beginning of period

Net issuance and changes in long-term debt qualifying as tier 2

Changes in Allowance for loan losses and other

Change in other adjustments

Changes in tier 2 capital

Tier 2 capital balance, end of period

Total capital:

15,270

15,270

15,382

15,382

633

(728)

—

(95)

633

(728)

—

(95)

(624)

494

18

(112)

(624)

494

18

(112)

15,175

15,175

15,270

15,270

792

317

(9)

—

308

1,100

861

317

7

—

324

1,185

985

(202)

10

(1)

(193)

792

1,053

(202)

11

(1)

(192)

861

Total capital balance, beginning of period

16,062

16,131

16,367

16,435

Changes in tier 1 capital

Changes in tier 2 capital

(95)

308

(95)

324

(112)

(193)

(112)

(192)

Total capital balance, end of period

$

16,275

$

16,360

$

16,062

$

16,131

(1) Under the applicable bank regulatory rules, we are not required to and, accordingly, did not revise previously-filed reported capital metrics and ratios following the change in 
accounting for LIHTC.

 State Street Corporation | 110

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

The following table presents a roll-forward of the Basel III advanced approaches and standardized approach RWA 

for the years ended December 31, 2019 and 2018.

TABLE 43: ADVANCED & STANDARDIZED APPROACHES RISK-WEIGHTED ASSETS ROLL-FORWARD

(In millions)
Total risk-weighted assets, beginning of period(1)

Changes in credit risk-weighted assets:

Net increase (decrease) in investment securities-wholesale

Net increase (decrease) in loans

Net increase (decrease) in securitization exposures

Net increase (decrease) in repo-style transaction exposures

Net increase (decrease) in over-the-counter derivatives
exposures
Net increase (decrease) in all other(2)(3)

Net increase (decrease) in credit risk-weighted assets

Net increase (decrease) in market risk-weighted assets

Net increase (decrease) in operational risk-weighted assets

Basel III
Advanced
Approaches
December 31, 2019

Basel III
Advanced
Approaches
December 31, 2018

Basel III
Standardized
Approach
December 31, 2019

Basel III
Standardized
Approach
December 31, 2018

$

95,315

$

99,156

$

98,820

$

102,683

3,470

2,586

(140)

(45)

26

1,128

7,025

121

1,903

(940)

(12)

(3,666)

(19)

(1,170)

1,545

(4,262)

183

238

3,882

809

(140)

365

(1,124)

1,272

5,064

121

N/A

(2,887)

3,104

(3,666)

(3,156)

(46)

2,605

(4,046)

183

N/A

98,820

Total risk-weighted assets, end of period

$

104,364

$

95,315

$

104,005

$

(1) Standardized approach RWA as of the periods noted above were calculated using our estimates, based on our then current interpretation of the Basel III rule.
(2) Includes assets not in a definable category, cleared transactions, non-material portfolio, other wholesale, cash and due from, and interest-bearing deposits with banks, 
equity exposures and 6% credit risk supervisory charge.
(3) Includes assets not in a definable category, cleared transactions, other wholesale, cash and due from, and interest-bearing deposits with banks and equity exposures.

As of December 31, 2019, total advanced approaches RWA increased $9.05 billion compared to December 31, 
2018, primarily due to increases in both credit RWA and operational risk RWA. The increase in credit RWA was primarily 
driven by an increase in investment securities RWA, primarily due to higher exposures to agency MBS and corporates. 
Additionally, loans RWA increased primarily due to higher lending activity.

As of December 31, 2019, total standardized approach RWA increased $5.19 billion compared to December 31, 
2018, primarily due to higher credit RWA. The main drivers of the credit RWA change were increased investment 
securities RWA, other RWA and loans RWA, partially offset by a reduction in derivative exposure RWA.

The regulatory capital ratios as of December 31, 2019, presented in Table 41: Regulatory Capital Structure and 
Related  Regulatory  Capital  Ratios,  are  calculated  under  the  standardized  approach  and  advanced  approaches  in 
conformity with the Basel III rule. The advanced approaches based ratios reflect calculations and determinations with 
respect to our capital and related matters as of December 31, 2019, based on our and external data, quantitative 
formulae, statistical models, historical correlations and assumptions, collectively referred to as “advanced systems,” 
in effect and used by us for those purposes as of the time we first reported such ratios in a quarterly report on Form 
10-Q or an annual report on Form 10-K. Significant components of these advanced systems involve the exercise of 
judgment by us and our regulators, and our advanced systems may not, individually or collectively, precisely represent 
or calculate the scenarios, circumstances, outputs or other results for which they are designed or intended. 

Our advanced systems are subject to update and periodic revalidation in response to changes in our business 
activities and our historical experiences, forces and events experienced by the market broadly or by individual financial 
institutions, changes in regulations and regulatory interpretations and other factors, and are also subject to continuing 
regulatory review and approval. For example, a significant operational loss experienced by another financial institution, 
even if we do not experience a related loss, could result in a material change in the output of our advanced systems 
and a corresponding material change in our risk exposures, our total RWA and our capital ratios compared to prior 
periods. An operational loss that we experience could also result in a material change in our capital requirements for 
operational risk under the advanced approaches, depending on the severity of the loss event, its characterization 
among the seven Basel-defined UOM, and the stability of the distributional approach for a particular UOM, and without 
direct correlation to the effects of the loss event, or the timing of such effects, on our results of operations.

Due  to  the  influence  of  changes  in  these  advanced  systems,  whether  resulting  from  changes  in  data  inputs, 
regulation or regulatory supervision or interpretation, specific to us or market activities or experiences or other updates 
or factors, we expect that our advanced systems and our capital ratios calculated in conformity with the Basel III rule 
will change and may be volatile over time, and that those latter changes or volatility could be material as calculated 
and measured from period to period. The full effects of the Basel III rule on us and State Street Bank are therefore 
subject to further evaluation and also to further regulatory guidance, action or rule-making.

 State Street Corporation | 111

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Tier 1 and Supplementary Leverage Ratios

The SLR rule requires that, as of January 1, 2018, 
(i) State Street Bank maintains an SLR of at least 6.0% 
to be well capitalized under the U.S. banking regulators’ 
Prompt  Corrective  Action  Framework  and  (ii)  we 
maintain an SLR of at least 5.0% to avoid limitations on 
capital distributions and discretionary bonus payments. 
In  addition  to  the  SLR,  we  are  subject  to  a  well 
capitalized tier 1 leverage ratio requirement of 5.0%.

TABLE 44: TIER 1 AND SUPPLEMENTARY LEVERAGE
RATIOS

(Dollars in millions)

State Street:

Tier 1 capital

Average assets

Less: adjustments for deductions
from tier 1 capital

Adjusted average assets

Off-balance sheet exposures

Total assets for SLR

Tier 1 leverage ratio(1)

Supplementary leverage ratio

December 31,
2019

December 31,
2018

$

15,175

$

15,270

228,886

221,350

(9,262)

(9,426)

219,624

28,238

211,924

29,279

$

247,862

$

241,203

6.9%

6.1

7.2%

6.3

State Street Bank:

Tier 1 capital

Average assets

$

16,617

$

16,941

225,234

218,402

Less: adjustments for deductions
from tier 1 capital

Adjusted average assets

Off-balance sheet exposures

(8,837)

(8,989)

216,397

28,266

209,413

29,368

Total assets for SLR

$

244,663

$

238,781

Tier 1 leverage ratio (1)

Supplementary leverage ratio

7.7%

6.8

8.1%

7.1

(1) Tier 1 leverage ratios were calculated in conformity with the Basel III rule.

Total Loss-Absorbing Capacity (TLAC)

We  requested  and  received  from  the  Federal 
Reserve, a one-year extension from January 1, 2019 
to January 1, 2020, for compliance with the LTD SLR 
requirements  of  the  TLAC  final  rule.  In  granting  the 
extension request, the Federal Reserve noted that the 
Economic  Growth,  Regulatory  Relief  and  Consumer 
Protection Act (EGRRCPA) was signed into law in May 
2018. Under this legislation, the Federal Reserve and 
federal  banking  agencies  must 
the  other  U.S. 
promulgate  rules  to  exclude  certain  central  bank 
placements  from  the  calculation  of  SLR  for  custodial 
banks such as us. The Federal Reserve and the other 
U.S. federal banking agencies adopted that final rule in 
November 2019; the rule becomes effective on April 1, 
2020.  Accordingly,  we  requested  and  received  an 

additional three-month extension from January 1, 2020 
to  April  1,  2020,  for  compliance  with  the  LTD  SLR 
requirements  of  the  rule.  This  regulatory  change  is 
expected to reduce the LTD we are required to hold as 
calculated  under  the  current  requirements,  and  we 
estimate  that,  had  those  reduced  LTD  requirements 
been in effect, we would have been in compliance with 
the LTD SLR at December 31, 2019.

The  following  table  presents  external  LTD  and 
external TLAC as of December 31, 2019. On January 
24,  2020  we  issued  $750  million  aggregate  principal 
amount of 2.400% Senior Notes due in 2030.

TABLE 45: TOTAL LOSS-ABSORBING CAPACITY

(Dollars in millions)

Actual

Requirement(1)

As of December 31, 2019

Total loss-absorbing
capacity (eligible Tier 1
regulatory capacity and
long term debt):

Risk-weighted assets

$ 25,857

24.8% $ 22,438

21.5%

Supplemental leverage
ratio

Long term debt:

Risk-weighted assets

Supplemental leverage
ratio

25,857

10.4

23,547

9.5

9,936

9,936

9.5

4.0

7,827

11,154

7.5

4.5

(1) We requested and received from the Federal Reserve, an extension from January 
1, 2019 to April 1, 2020, for compliance with the LTD SLR requirements of the rule.

Additional  information  about  TLAC  is  provided 
under "Total Loss-Absorbing Capacity" in "Supervision 
and Regulation" in Business in this Form 10-K.

Regulatory Developments

In April 2018, the Federal Reserve Board (FRB) 
issued a proposed rule which would replace the current 
2.0% SLR buffer for G-SIBs, with a buffer equal to 50% 
of  their  G-SIB  surcharge.  This  proposal  would  also 
make conforming modifications to our TLAC and eligible 
LTD requirements applicable to G-SIBs. 

In  addition,  the  FRB  has  issued  a  separate 
proposed  rule  replacing  the  current  2.5%  capital 
conservation buffer with a firm specific buffer (referred 
to as the Stress Capital Buffer (SCB)), updated annually 
and  tailored  to  reflect  the  results  of  the  most  recent 
Federal Reserve’s CCAR supervisory severely adverse 
scenario  stress  test.  The  proposal  also  introduces  a 
Stress Leverage Buffer (SLB) applicable to the tier 1 
leverage ratio. Changes to the final rules, if and when 
proposed, may be material and the application of the 
proposed  rule 
involves  estimates  which  cannot 
reasonably be made at the present time. Consequently, 
we have not estimated the impact of the proposed rule.

 State Street Corporation | 112

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

In November 2019, the Federal Reserve and the other U.S. federal banking agencies adopted a final rule that 
establishes a deduction for central bank deposits from a custodial banking organization’s total leverage exposure equal 
to the lesser of (i) the total amount of funds the custodial banking organization and its consolidated subsidiaries have 
on  deposit  at  qualifying  central  banks  and  (ii)  the  total  amount  of  client  funds  on  deposit  at  the  custodial  banking 
organization that are linked to fiduciary or custodial and safekeeping accounts. The rule becomes effective on April 1, 
2020. In the quarter ended December 31, 2019, we estimated $48.87 billion of average balances held on deposit at 
central banks will be excluded from the SLR denominator under our interpretation of the rule, which would impact the 
SLR by approximately 150 bps. The TLAC and LTD that State Street is required to hold as calculated under the current 
requirements will also be reduced as a consequence of the rule.

Also in November 2019, the Federal Reserve and other US federal banking agencies issued a final rule for the 
Standardized Approach  to  Counterparty  Credit  Risk. This  change  would  replace  the  current  exposure  method  for 
calculating EAD for over-the-counter derivatives with a new approach. Our over-the-counter derivatives exposures 
would be subject to this new methodology. We have not estimated the impact of the final rule as its expected effective 
date is in 2022 and is expected to be accompanied by other revisions to the Basel III regime. 

For additional information about regulatory developments, refer to the "Regulatory Capital Adequacy and Liquidity 

Standards" section of "Supervision and Regulation" in Business in this Form 10-K. 

Capital Actions

Preferred Stock

The following table summarizes selected terms of each of the series of the preferred stock issued and outstanding 

as of December 31, 2019:

TABLE 46: PREFERRED STOCK ISSUED AND OUTSTANDING

Preferred 
Stock(2):

Issuance
Date

Depositary
Shares
Issued

Amount
outstanding
(in millions)

Ownership
Interest
Per
Depositary
Share

Liquidation
Preference
Per Share

Liquidation
Preference
Per
Depositary
Share

Per Annum
Dividend Rate

Series C

August 
2012

20,000,000

$

500

1/4,000th

$

100,000

$

25

5.25%

Series D

February 
2014

30,000,000

750

1/4,000th

100,000

25

Series F

May 2015

750,000

750

1/100th

100,000

1,000

Series G

April 2016

20,000,000

500

1/4,000th

100,000

25

Series H

September 
2018

500,000

500

1/100th

100,000

1,000

5.90% to but
excluding
March 15,
2024, then a
floating rate
equal to the
three-month
LIBOR plus
3.108%

5.25% to but
excluding
September 15,
2020, then a
floating rate
equal to the
three-month
LIBOR plus
3.597%

5.35% to but
excluding
March 15,
2026, then a
floating rate
equal to the
three-month
LIBOR plus
3.709%

5.625% to but
excluding
December 15,
2023, then a
floating rate
equal to the
three-month
LIBOR plus
2.539%

Carrying
Value as
of
December
31, 2019
(In
millions)

Redemption 
Date(1)

$

491

September 15,
2017

742 March 15,
2024

742

September 15,
2020

493 March 15,
2026

494 December 15,
2023

Dividend
Payment
Frequency

Quarterly:
March, June,
September
and
December

Quarterly:
March, June,
September
and
December

Semi-
annually:
March and
September

Quarterly:
March, June,
September
and
December

Semi-
annually:
June and
December

(1) On the redemption date, or any dividend payment date thereafter, the preferred stock and corresponding depositary shares may be redeemed by us, in whole or in part, at the 
liquidation price per share and liquidation price per depositary share plus any declared and unpaid dividends, without accumulation of any undeclared dividends.
(2) The preferred stock and corresponding depositary shares may be redeemed at our option in whole, but not in part, prior to the redemption date upon the occurrence of a regulatory 
capital treatment event, as defined in the certificate of designation, at a redemption price equal to the liquidation price per share and liquidation price per depositary share plus any 
declared and unpaid dividends, without accumulation of any undeclared dividends.

 State Street Corporation | 113

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

In  the  fourth  quarter  of  2019,  we  requested  and  received  approval  from  the  Federal  Reserve  to  redeem  our 
outstanding Series E non-cumulative perpetual preferred stock. We redeemed all outstanding shares as of December 
15, 2019 at a redemption price of $750 million ($100,000 per share equivalent to $25.00 per depositary share) plus 
accrued and unpaid dividends. The difference between the redemption value and the net carrying value of $22 million 
resulted in an EPS impact of approximately ($0.06) per share in 2019.

On February 12, 2020, we announced that we will redeem all 5,000 of our outstanding shares of our non-cumulative 
perpetual preferred stock, Series C, for cash at a redemption price of $100,000 per share (equivalent to $25.00 per 
depositary share) plus all declared and unpaid dividends. The redemption price will be payable on March 16, 2020, 
and this redemption will be reflected in our first quarter 2020 results of operations.

The following tables present the dividends declared for each of the series of preferred stock issued and outstanding 

for the periods indicated:

TABLE 47: PREFERRED STOCK DIVIDENDS

(Dollars in millions, except
per share amounts)

Dividends
Declared per
Share

Preferred Stock:
Series C

$

5,250

$

Series D

Series E

Series F

Series G

Series H

Total

Common Stock

5,900

6,000

5,250

5,352

5,625

2019

Dividends
Declared per
Depositary
Share

Years Ended December 31,

Total

Dividends
Declared per
Share

2018

Dividends
Declared per
Depositary
Share

Total

1.32

1.48

1.52
52.50

1.32
56.25

$

$

$

5,250

$

5,900

6,000

5,250

5,352

1,219

26

44

45

40

27

28
210

1.32

1.48

1.52

52.50

1.32

12.18

$

$

26

44

45

40

27
6

188

In June 2019, the Federal Reserve issued a non-objection to our capital plan submitted as part of the 2019 CCAR 
submission; and in connection with that capital plan, our Board approved a common stock purchase program authorizing 
the purchase of up to $2.0 billion of our common stock from July 1, 2019 through June 30, 2020 (the 2019 Program). 
We repurchased $500 million of our common stock in each of the third and fourth quarters of 2019 under the 2019 
Program.

In June 2018, the Federal Reserve issued a conditional non-objection to our 2018 capital plan; and in connection 
with that capital plan, our Board approved a common stock purchase program authorizing the purchase of up to $1.2 
billion of our common stock through June 30, 2019 (the 2018 Program), under which we repurchased $300 million of 
our common stock in each of the first and second quarters of 2019.  

The table below presents the activity under our common stock purchase program during the year ended December 

31, 2019:

TABLE 48: SHARES REPURCHASED

2018 Program

2019 Program

Total

Year Ended December 31, 2019

Shares Acquired
(In millions)

Average Cost per Share

Total Acquired
(In millions)

8.8

$

16.1

24.9

67.97

$

62.28

64.30

$

600

1,000

1,600

The table below presents the dividends declared on common stock for the periods indicated:

TABLE 49: COMMON STOCK DIVIDENDS

Years Ended December 31,

2019

2018

Dividends Declared
per Share

Total
(In millions)

Dividends Declared
per Share

Total
(In millions)

Common Stock

$

1.98

$

728

$

1.78

$

665

 State Street Corporation | 114

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Federal  and  state  banking  regulations  place 
certain  restrictions  on  dividends  paid  by  subsidiary 
banks  to  the  parent  holding  company.  In  addition, 
banking regulators have the authority to prohibit bank 
holding  companies 
from  paying  dividends.  For 
information  concerning  limitations  on  dividends  from 
our  subsidiary  banks,  refer  to  "Related  Stockholder 
Matters" included under Item 5, Market for Registrant’s 
Common  Equity,  Related  Stockholder  Matters  and 
Issuer Purchases of Equity Securities, and to Note 15 
to the consolidated financial statements in this Form 10-
K. Our common stock and preferred stock dividends, 
including  the  declaration,  timing  and  amount  thereof, 
are subject to consideration and approval by the Board 
at the relevant times.

Stock purchases may be made using various types 
of  mechanisms,  including  open  market  purchases, 
accelerated  share  repurchases  or  transactions  off 
market and may be made under Rule 10b5-1 trading 
programs.  The  timing  of  stock  purchases,  types  of 
transactions  and  number  of  shares  purchased  will 
depend on several factors, including, market conditions 
and  our  capital  positions,  financial  performance  and 
investment opportunities. The common stock purchase 
program does not have specific price targets and may 
be suspended at any time.

OFF-BALANCE SHEET ARRANGEMENTS

On  behalf  of  clients  enrolled  in  our  securities 
lending program, we lend securities to banks, broker/
dealers and other institutions. In most circumstances, 
we  indemnify  our  clients  for  the  fair  market  value  of 
those  securities  against  a  failure  of  the  borrower  to 
return such securities. Though these transactions are 
collateralized, the substantial volume of these activities 
necessitates  detailed  credit-based  underwriting  and 
monitoring  processes.  The  aggregate  amount  of 
indemnified  securities  on  loan  totaled  $367.90  billion 
and  $342.34  billion  as  of  December  31,  2019  and 
December  31,  2018,  respectively.  We  require  the 
borrower to provide collateral in an amount in excess 
of  100%  of  the  fair  market  value  of  the  securities 
borrowed. We hold the collateral received in connection 
with these securities lending services as agent, and the 
collateral is not recorded in our consolidated statement 
of condition. We revalue the securities on loan and the 
collateral  daily  to  determine  if  additional  collateral  is 
necessary  or  if  excess  collateral  is  required  to  be 
returned to the borrower. We held, as agent, cash and 
securities totaling $385.43 billion and $357.89 billion as 
collateral  for  indemnified  securities  on  loan  as  of 
December  31,  2019  and  December  31,  2018, 
respectively.

The cash collateral held by us as agent is invested 
on  behalf  of  our  clients.  In  certain  cases,  the  cash 
collateral 
repurchase 
in 
agreements, for which we indemnify the client against 

third-party 

invested 

is 

the  principal 

invested.  We  require 

loss  of 
the 
counterparty to the indemnified repurchase agreement 
to provide collateral in an amount in excess of 100% of 
the amount of the repurchase agreement. In our role as 
agent, the indemnified repurchase agreements and the 
related  collateral  held  by  us  are  not  recorded  in  our 
consolidated statement of condition. Of the collateral of 
$385.43 billion and $357.89 billion, referenced above, 
$45.66  billion  and  $42.61  billion  was  invested  in 
indemnified  repurchase  agreements  as  of  December 
31, 2019 and December 31, 2018, respectively. We or 
our  agents  held  $48.89  billion  and  $45.06  billion  as 
collateral  for  indemnified  investments  in  repurchase 
agreements as of December 31, 2019 and December 
31, 2018, respectively.

Additional information about our securities finance 
activities and other off-balance sheet arrangements is 
provided  in  Notes  10,  12  and  14  to  the  consolidated 
financial statements in this Form 10-K.

SIGNIFICANT ACCOUNTING ESTIMATES

Our  consolidated 

financial  statements  are 
prepared in conformity with U.S. GAAP, and we apply 
accounting  policies  that  affect  the  determination  of 
amounts 
financial 
statements.  Additional  information  on  our  significant 
accounting policies, including references to applicable 
footnotes,  is  provided  in  Note 1  to  the  consolidated 
financial statements in this Form 10-K. 

the  consolidated 

reported 

in 

Certain of our accounting policies, by their nature, 
require  management  to  make  judgments,  involving 
significant  estimates  and  assumptions,  about  the 
effects of matters that are inherently uncertain. These 
estimates and assumptions are based on information 
available  as  of  the  date  of  the  consolidated  financial 
statements, and changes in this information over time 
could materially affect the amounts of assets, liabilities, 
equity, revenue and expenses reported in subsequent 
consolidated financial statements. 

fair 

recurring 

associated  with 

Based  on  the  sensitivity  of  reported  financial 
statement  amounts  to  the  underlying  estimates  and 
assumptions, the more significant accounting policies 
applied by us have been identified by management as 
those 
value 
measurements,  impairment  of  goodwill  and  other 
intangible assets, and contingencies. These accounting 
policies  require  the  most  subjective  or  complex 
judgments, and underlying estimates and assumptions 
could be most subject to revision as new information 
becomes available. An understanding of the judgments, 
estimates  and  assumptions  underlying 
these 
accounting policies is essential in order to understand 
our  reported  consolidated  results  of  operations  and 
financial condition. 

The  following  is  a  discussion  of  the  above-
estimates. 

accounting 

significant 

mentioned 

 State Street Corporation | 115

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

Management  has  discussed 
these  significant 
accounting estimates with the E&A Committee of the 
Board. 

Fair Value Measurements 

We  carry  certain  of  our  financial  assets  and 
liabilities  at  fair  value  in  our  consolidated  financial 
statements  on  a  recurring  basis,  including  trading 
account  assets  and  liabilities,  AFS  debt  securities, 
certain equity securities and various types of derivative 
financial instruments. 

Changes in the fair value of these financial assets 
and liabilities are recorded either as components of our 
consolidated statement of income or as components of 
other  comprehensive  income  within  shareholders' 
equity  in  our  consolidated  statement  of  condition.  In 
addition to those financial assets and liabilities that we 
carry  at  fair  value  in  our  consolidated  financial 
statements on a recurring basis, we estimate the fair 
values of other financial assets and liabilities that we 
carry at amortized cost in our consolidated statement 
of condition, and we disclose these fair value estimates 
in the notes to our consolidated financial statements. 
We  estimate  the  fair  values  of  these  financial  assets 
and liabilities using the definition of fair value described 
below. Additional information with respect to the assets 
and liabilities carried by us at fair value on a recurring 
basis is provided in Note 2 to the consolidated financial 
statements in this Form 10-K. 

U.S.  GAAP  defines  fair  value  as  the  price  that 
would be received to sell an asset or paid to transfer a 
liability in the principal or most advantageous market 
for an asset or liability in an orderly transaction between 
market participants on the measurement date. When 
we  measure  fair  value  for  our  financial  assets  and 
liabilities,  we  consider  the  principal  or  the  most 
advantageous market in which we would transact; we 
also  consider  assumptions  that  market  participants 
would  use  when  pricing  the  asset  or  liability.  When 
possible, we look to active and observable markets to 
measure the fair value of identical, or similar, financial 
assets  and  liabilities.  When  identical  financial  assets 
and liabilities are not traded in active markets, we look 
to  market-observable  data  for  similar  assets  and 
liabilities.  In  some  instances,  certain  assets  and 
liabilities are not actively traded in observable markets; 
as  a  result,  we  use  alternate  valuation  techniques  to 
measure their fair value. 

We categorize the financial assets and liabilities 
that we carry at fair value in our consolidated statement 
of condition on a recurring basis based on U.S. GAAP's 
three-level  valuation  hierarchy.  The 
prescribed 
hierarchy gives the highest priority to quoted prices in 
active markets for identical assets or liabilities (level 1) 
and  the  lowest  priority  to  valuation  methods  using 
significant unobservable inputs (level 3). 

With  respect 

instruments,  we 
to  derivative 
evaluated the fair value impact of the credit risk of our 
counterparties.  We  considered  such  factors  as  the 
market-based  probability  of  default  by  our 
counterparties, and our current and expected potential 
future  net  exposures  by  remaining  maturities,  in 
determining  the  appropriate  measurements  of  fair 
value. 

Goodwill and Other Intangible Assets 

Goodwill represents the excess of the cost of an 
acquisition over the fair value of the net tangible and 
other intangible assets acquired at the acquisition date. 
Other intangible assets represent purchased long-lived 
intangible  assets,  primarily  client  relationships,  core 
deposit intangible assets and technology that can be 
distinguished  from  goodwill  because  of  contractual 
rights or because the asset can be exchanged on its 
own or in combination with a related contract, asset or 
liability. Other intangible assets are initially measured  
at their acquisition date fair value, the determination of 
which requires management judgment. Goodwill is not 
amortized, while other intangible assets are amortized 
over their estimated useful lives.

Management  reviews  goodwill  for  impairment 
annually or more frequently if circumstances arise or 
events occur that indicate an impairment of the carrying 
amount  may  exist.  We  begin  our  review  by  first 
assessing qualitative factors to determine whether it is 
more likely than not that the fair value of a reporting unit 
is  less  than  its  carrying  amount.  Events  that  may 
indicate  impairment  include:  significant  or  adverse 
changes in the business, economic or political climate; 
an  adverse  action  or  assessment  by  a  regulator; 
unanticipated competition; and a more-likely-than-not 
expectation that we will sell or otherwise dispose of a 
business to which the goodwill or other intangible assets 
relate. If we conclude from the qualitative assessment 
of goodwill impairment that it is more likely than not that 
a reporting unit’s fair value is greater than its carrying 
amount, quantitative tests are not required. However, if 
we determine it is more likely than not that a reporting 
unit’s fair value is less than its carrying amount, then 
we complete a quantitative assessment to determine if 
there is goodwill impairment. We may elect to bypass 
the qualitative assessment and complete a quantitative 
assessment in any given year.

In 2019, due to the passage of time since the last 
quantitative test, we elected to bypass the qualitative 
assessment and we assessed goodwill for impairment 
using  a  quantitative  approach.   We  determined  there 
was no goodwill impairment in 2019.

Other intangible assets are supported by the future 
cash  flows  that  are  directly  associated  with  and 
expected  to  arise  as  a  direct  result  of  the  use  of  the 
intangible  asset,  less  any  costs  associated  with  the 
intangible  asset’s  eventual  disposition.  We  evaluate 

 State Street Corporation | 116

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS

the  estimated 

other intangible assets for impairment at the lowest level 
for  which  there  are  identifiable  cash  flows  that  are 
largely independent of the cash flows from other groups 
of assets using the following process.  First, we routinely 
assess  whether  impairment  indicators  are  present. 
When  impairment  indicators  are  identified  as  being 
future  net 
present,  we  compare 
undiscounted cash flows of the intangible asset with its 
carrying value.  If the future net undiscounted cash flows 
are  greater  than  the  carrying  value,  then  there  is  no 
intangible  asset's  net 
impairment,  but 
undiscounted cash flows are less than its carrying value, 
we are required to calculate impairment. An impairment 
is recognized by writing the intangible asset down to its 
fair value.  We evaluate intangible assets for indicators 
of  impairment  on  a  quarterly  basis.  There  were  no 
impairments taken on other intangible assets in 2019.

the 

if 

Additional  information  about  goodwill  and  other 
intangible  assets,  including  information  by  line  of 
business,  is  provided  in  Note  5  to  the  consolidated 
financial statements in this Form 10-K. 

Contingencies

Information  on  significant  estimates  and 
judgments related with establishing litigation reserves 
is  discussed  in  Note  13  of  the  consolidated  financial 
statements in this Form 10-K.

RECENT ACCOUNTING DEVELOPMENTS

Information  with  respect  to  recent  accounting 
developments is provided in Note 1 to the consolidated 
financial statements in this Form 10-K. 

ITEM  7A.  QUANTITATIVE  AND  QUALITATIVE 
DISCLOSURES ABOUT MARKET RISK

The  information  provided  under  “Market  Risk 
in  our 
Management” 
Management's Discussion and Analysis in this Form 10-
K, is incorporated by reference herein. 

"Financial  Condition" 

in 

ITEM 
FINANCIAL 
SUPPLEMENTARY DATA

8. 

STATEMENTS  AND 

Additional  information  about  restrictions  on  the 
transfer of funds from State Street Bank to the Parent 
Company  is  provided  under  "Related  Stockholder 
Matters"  in  Market  for  Registrant’s  Common  Equity, 
Related Stockholder Matters and Issuer Purchases of 
Equity  Securities,  and  under  "Capital"  in  “Financial 
Condition”  in  our  Management’s  Discussion  and 
Analysis in this Form 10-K.

 State Street Corporation | 117

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm

To the Shareholders and the Board of Directors of State Street Corporation

Opinion on the Financial Statements

We have audited the accompanying consolidated statements of condition of State Street Corporation (the “Corporation”) 
as of December 31, 2019 and 2018, the related consolidated statements of income, comprehensive income, changes 
in shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2019, and the 
related  notes  (collectively  referred  to  as  the  “consolidated  financial  statements”).  In  our  opinion,  the  consolidated 
financial statements present fairly, in all material respects, the financial position of the Corporation at December 31, 
2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended 
December 31, 2019, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (“PCAOB”), the Corporation's internal control over financial reporting as of December 31, 2019, based on 
criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations 
of the Treadway Commission (2013 framework) and our report dated February 20, 2020 expressed an unqualified 
opinion thereon.

Change in Accounting Principle

As discussed in Note 1 to the consolidated financial statements, the Corporation has elected to change its method of 
accounting for investments in low income housing tax credits from the equity method of accounting to the proportional 
amortization method of accounting in each of the three years in the period ended December 31, 2019.

Basis for Opinion

These consolidated financial statements are the responsibility of the Corporation's management. Our responsibility is 
to express an opinion on the Corporation’s consolidated financial statements based on our audits. We are a public 
accounting firm registered with the PCAOB and are required to be independent with respect to the Corporation in 
accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange 
Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of 
material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks 
of  material  misstatement  of  the  consolidated  financial  statements,  whether  due  to  error  or  fraud,  and  performing 
procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the 
amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting 
principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

 State Street Corporation | 118

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements 
that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or 
complex  judgments.  The  communication  of  the  critical  audit  matter  does  not  alter  in  any  way  our  opinion  on  the 
consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, 
providing a separate opinion on the critical audit matter or on the account or disclosures to which it relates.

Description of the
Matter

How We Addressed
the Matter in Our
Audit

Servicing Fee Revenue
Revenue recognized by the Corporation as servicing fees was $5.1 billion for the year ended 
December 31, 2019. As disclosed in Notes 24 and 25 of the consolidated financial statements, 
servicing fee revenue involves revenue streams from various products which include custody, 
product and participant level accounting, transfer agency, daily pricing and administration, 
master trust and master custody, depotbank services (a fund oversight role created by non-
US  regulation),  record-keeping,  cash  management,  and  investment  manager  operations 
outsourcing.  The  Corporation’s  servicing  fee  revenue  involves  a  significant  volume  of 
contracts  and  transactions  and  is  sourced  from  multiple  systems  and  processes  across 
different business teams and geographies.

Auditing servicing fee revenue was complex and involved significant audit effort due to the 
non-standard nature of the Corporation’s contracts, the volume of contracts, the impact of 
contract renegotiations on accrued servicing fees, and the number of different processes 
used to recognize revenue.

We identified and obtained an understanding of the processes used by the Corporation to 
recognize  revenue  transactions.  We  evaluated  the  design  and  tested  the  operating 
effectiveness  of  controls  over  the  Corporation’s  processes  for  recognizing  servicing  fee 
revenue, including, among others, controls over the review of client contracts, the calculations 
of the key drivers of revenue (e.g., assets under custody) and the flow of this information 
from  the  business  teams  negotiating  contract  amendments  to  the  department  accruing 
revenue. 

Among  other  procedures,  to  test  servicing  fee  revenue,  we  selected  a  sample  of  client 
contracts and analyzed the contracts to determine whether terms that may have an impact 
on revenue recognition, including performance obligations and specified fees, were identified 
and properly considered in the evaluation of the accounting for the contracts and reperformed 
the calculation of revenue for a sample of revenue transactions. We also agreed the amounts 
recognized  to  source  documents  and  tested  the  mathematical  accuracy  of  the  recorded 
revenue. We inquired of the business teams involved in contract negotiations for a selection 
of clients to assess the state of those negotiations and any effect on accrued servicing fees. 
We obtained third party confirmation of the client balance due for a sample of servicing fees 
receivable.

/s/ Ernst & Young LLP

We have served as the Corporation's auditor since 1972.

Boston, Massachusetts
February 20, 2020

 State Street Corporation | 119

 
 
 
 
 
 
 
 
 
STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF INCOME

(Dollars in millions, except per share amounts)

2019

2018

2017

Years Ended December 31,

$

5,074

$

5,421

$

Fee revenue:

Servicing fees

Management fees

Foreign exchange trading services

Securities finance

Software and processing fees

Total fee revenue

Net interest income:

Interest income

Interest expense

Net interest income

Other income:

Gains (losses) from sales of available-for-sale securities, net

Other income

Total other income

Total revenue

Provision for loan losses

Expenses:

Compensation and employee benefits

Information systems and communications

Transaction processing services

Occupancy

Acquisition and restructuring costs

Amortization of other intangible assets

Other

Total expenses

Income before income tax expense

Income tax expense

Net income

Net income available to common shareholders

Earnings per common share:

Basic

Diluted

Average common shares outstanding (in thousands):

Basic

Diluted

Cash dividends declared per common share

1,771

1,111

471

720

9,147

3,941

1,375

2,566

(1)

44

43

11,756

10

4,541

1,465

983

470

77

236

1,262

9,034

2,712

470

2,242

2,009

5.43

5.38

$

$

$

1,851

1,201

543

438

9,454

3,662

991

2,671

9

(3)

6

12,131

15

4,780

1,324

985

500

24

226

1,176

9,015

3,101

508

2,593

2,404

6.46

6.39

$

$

$

5,365

1,616

1,071

606

343

9,001

2,908

604

2,304

(39)

—

(39)

11,266

2

4,394

1,167

838

461

266

214

929

8,269

2,995

839

2,156

1,972

5.26

5.19

369,911

373,666

371,983

376,476

1.98

$

1.78

$

374,793

380,213

1.60

$

$

$

$

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 120

 STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

(In millions)

Net income

Other comprehensive income (loss), net of related taxes:

Foreign currency translation, net of related taxes of $2, ($8) and $21, 
respectively

Net unrealized gains (losses) on available-for-sale securities, net of 
reclassification adjustment and net of related taxes of $212, ($134) 
and $272, respectively

Net unrealized gains (losses) on available-for-sale securities 
designated in fair value hedges, net of related taxes of $6, $9 and $16, 
respectively

Other-than-temporary impairment on held-to-maturity securities related 
to factors other than credit, net of related taxes of $1, $2 and $3, 
respectively

Net unrealized gains (losses) on cash flow hedges, net of related 
taxes of $9, ($17) and ($181), respectively

Net unrealized gains (losses) on retirement plans, net of related taxes 
of ($8), $8 and $8, respectively

Other comprehensive income (loss)

Total comprehensive income

Years Ended December 31,

2019

2018

2017

$

2,242

$

2,593

$

2,156

(9)

545

18

1

25

(16)

564

(67)

(302)

24

4

(33)

27

(347)

$

2,806

$

2,246

$

900

367

22

3

(285)

24

1,031

3,187

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 121

STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF CONDITION 

(Dollars in millions, except per share amounts)

Assets:

Cash and due from banks

Interest-bearing deposits with banks

Securities purchased under resale agreements

Trading account assets

Investment securities available-for-sale

Investment securities held-to-maturity (fair value of $42,157 and $41,351)

Loans (less allowance for losses of $74 and $67)

Premises and equipment (net of accumulated depreciation of $4,367 and $4,152)

Accrued interest and fees receivable

Goodwill

Other intangible assets

Other assets

Total assets

Liabilities:

Deposits:

Non-interest-bearing

Interest-bearing - U.S.

Interest-bearing - non-U.S.

Total deposits

Securities sold under repurchase agreements

Other short-term borrowings

Accrued expenses and other liabilities

Long-term debt

Total liabilities

Commitments, guarantees and contingencies (Notes 12 and 13)

Shareholders’ equity:

Preferred stock, no par, 3,500,000 shares authorized:

Series C, 5,000 shares issued and outstanding

Series D, 7,500 shares issued and outstanding

Series E, 7,500 shares issued and outstanding

Series F, 7,500 shares issued and outstanding

Series G, 5,000 shares issued and outstanding

Series H, 5,000 shares issued and outstanding

Common stock, $1 par, 750,000,000 shares authorized:

503,879,642 and 503,879,642 shares issued, and 357,389,416 and 379,946,724 shares 
outstanding

Surplus

Retained earnings

Accumulated other comprehensive income (loss)

Treasury stock, at cost (146,490,226 and 123,932,918 shares)

Total shareholders’ equity

Total liabilities and shareholders' equity

December 31,
2019

December 31,
2018

$

3,302

$

68,965

1,487

914

53,815

41,782

26,235

2,282

3,231

7,556

2,030

34,011

$

$

245,610

$

34,031

$

77,504

70,337

181,872

1,102

839

24,857

12,509

3,212

73,040

4,679

860

45,148

41,914

25,722

2,214

3,203

7,446

2,369

34,789

244,596

44,804

66,235

69,321

180,360

1,082

3,092

24,232

11,093

221,179

219,859

491

742

—

742

493

494

504

10,132

21,918

(876)

(10,209)

24,431

$

245,610 $

491

742

728

742

493

494

504

10,061

20,553

(1,356)

(8,715)

24,737

244,596

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 122

STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY

(Dollars in millions, except per
share amounts, shares
in thousands)

Preferred
Stock

Shares

Amount

Surplus

Common Stock

Accumulated
Other
Comprehensive
Income (Loss)

Retained
Earnings

Treasury Stock

Shares

Amount

Total

Balance at December 31, 2016

$

3,196

503,880

$

504

$ 9,782

$ 17,433

$

(2,040)

121,941

$ (7,682) $ 21,193

Net income

Other comprehensive income
(loss)
Cash dividends declared:

  Common stock - $1.60 per share

  Preferred stock

Common stock acquired

Common stock awards exercised

Other

2,156

(596)

(182)

(2)

16

1

1,031

2,156

1,031

(596)

(182)

16,788

(1,450)

(1,450)

(2,503)

4

104

(1)

120

(2)

Balance at December 31, 2017

$

3,196

503,880

$

504

$ 9,799

$ 18,809

$

(1,009)

136,230

$ (9,029) $ 22,270

494

Net income

Other comprehensive income
(loss)
Preferred stock issued

Common stock issued

Cash dividends declared:

  Common stock - $1.78 per share

  Preferred stock

Common stock acquired

Common stock awards exercised

Other

2,593

(347)

2,593

(347)

494

586

(13,244)

564

1,150

(665)

(188)

4

44

(368)

3,324

(2,389)

12

(350)

101

(1)

(665)

(188)

(350)

145

(365)

Balance at December 31, 2018

$

3,690

503,880

$

504

$ 10,061

$ 20,553

$

(1,356)

123,933

$ (8,715) $ 24,737

Reclassification of certain tax 
effects(1)

Net income

Other comprehensive income
(loss)

Preferred stock redeemed

(728)

Cash dividends declared:

  Common stock - $1.98 per share

  Preferred stock

Common stock acquired

Common stock awards exercised

Other

(84)

564

84

2,242

(22)

(728)

(210)

(1)

95

(24)

—

2,242

564

(750)

(728)

(210)

24,884

(1,600)

(1,600)

(2,295)

(32)

103

3

198

(22)

Balance at December 31, 2019

$

2,962

503,880

$

504

$ 10,132

$ 21,918

$

(876)

146,490

$ (10,209) $ 24,431

(1) Represents the reclassification from accumulated other comprehensive income into retained earnings as a result of our adoption of ASU 2018-02 - Reclassification 
of Certain Tax Effects from Accumulated Other Comprehensive Income in the first quarter of 2019.

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 123

STATE STREET CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS 

(In millions)

Operating Activities:

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Deferred income tax expense (benefit)

Amortization of other intangible assets

Other non-cash adjustments for depreciation, amortization and accretion, net

Losses (gains) related to investment securities, net

Change in trading account assets, net

Change in accrued interest and fees receivable, net

Change in collateral deposits, net

Change in unrealized losses (gains) on foreign exchange derivatives, net

Change in other assets, net

Change in accrued expenses and other liabilities, net

Other, net
Net cash provided by operating activities

Investing Activities:

Net decrease (increase) in interest-bearing deposits with banks

Net decrease (increase) in securities purchased under resale agreements

Proceeds from sales of available-for-sale securities

Proceeds from maturities of available-for-sale securities

Purchases of available-for-sale securities

Proceeds from maturities of held-to-maturity securities

Purchases of held-to-maturity securities

Net (increase) in loans and leases

Business acquisitions, net of cash acquired

Purchases of equity investments and other long-term assets

Purchases of premises and equipment, net

Proceeds from sale of joint venture investment

Other, net

Net cash (used in) provided by investing activities

Financing Activities:

Net (decrease) increase in time deposits

Net increase (decrease) in all other deposits

Net (decrease) increase in other short-term borrowings

Proceeds from issuance of long-term debt, net of issuance costs

Payments for long-term debt and obligations under finance leases

Payments for redemption of preferred stock

Proceeds from issuance of preferred stock, net of issuance costs

Proceeds from issuance of common stock, net of issuance costs

Repurchases of common stock

Excess tax benefit related to stock-based compensation

Repurchases of common stock for employee tax withholding

Payments for cash dividends

Other, net

Net cash (used in) financing activities

Net increase

Cash and due from banks at beginning of period

Cash and due from banks at end of period

Supplemental disclosure:

Interest paid

Income taxes paid, net

Years Ended December 31,

2019

2018

2017

$

2,242

$

2,593

$

2,156

(130)

236

1,101

1

(54)

(28)

287

2,034

(713)

294

420
5,690

4,075

3,192

5,642

20,407

(38,164)

10,390

(6,938)

(519)

(54)

(647)

(730)

—

720

(136)

226

977

(6)

233

26

7,326

(1,836)

(22)

394

400
10,175

(5,813)

(1,438)

26,082

14,645

(31,814)

6,296

(6,539)

(2,461)

(2,595)

(326)

(609)

—

76

(2,626)

(4,496)

(11,255)

12,767

(2,233)

1,495

(402)

(750)

—

—

(1,585)

—

(81)

(930)

—

(2,974)

90

3,212

6,673

(11,209)

188

995

(1,461)

—

495

1,150

(350)

—

(124)

(828)

—

(4,471)

1,208

2,004

$

$

3,302

$

3,212

$

1,382

$

510

$

981

549

92

214

871

39

(69)

(455)

1,819

3,267

(1,334)

33

307
6,940

3,708

(1,285)

12,439

28,878

(34,841)

4,028

(8,772)

(3,511)

—

(233)

(637)

172

102

48

(15,306)

13,040

(1,999)

747

(493)

—

—

—

(1,292)

(126)

(768)

9

(6,188)

800

1,204

2,004

593

345

The accompanying notes are an integral part of these consolidated financial statements. 

 State Street Corporation | 124

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note  1.    Summary  of  Significant  Accounting 
Policies

Basis of Presentation

company 

headquartered 

The accounting and financial reporting policies of 
State Street Corporation conform to U.S. GAAP. State 
Street Corporation, the Parent Company, is a financial 
holding 
in  Boston, 
Massachusetts. Unless otherwise indicated or unless 
the context requires otherwise, all references in these 
notes  to  consolidated  financial  statements  to  “State 
Street,”  “we,”  “us,”  “our”  or  similar  references  mean 
State  Street  Corporation  and  its  subsidiaries  on  a 
consolidated  basis,  including  our  principal  banking 
subsidiary, State Street Bank.

regulation); 

record-keeping; 

We have two lines of business:
Investment Servicing provides a suite of related 
products and services including: custody; product and 
level  accounting;  daily  pricing  and 
participant 
administration;  master  trust  and  master  custody; 
depotbank services (a fund oversight role created by 
non-U.S. 
cash 
management; foreign exchange, brokerage and other 
trading  services;  securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
financing; 
facilities; 
investment 
lease 
manager  and  alternative 
investment  manager 
risk  and 
operations  outsourcing;  performance, 
compliance analytics; and financial data management 
to  support  institutional  investors.  Our  CRD  business 
also  falls  within  our  Investment  Servicing  line  of 
business and includes products and services, such as: 
portfolio  modeling  and  construction; 
trade  order 
management;  investment  risk  and  compliance;  and 
wealth management solutions.

loans  and 

Investment  Management,  through  State  Street 
Global Advisors, provides a broad range of investment 
management  strategies  and  products  for  our  clients. 
Our investment management strategies and products 
span  the  risk/reward  spectrum,  including  core  and 
enhanced 
indexing,  multi-asset  strategies,  active 
quantitative  and  fundamental  active  capabilities  and 
alternative investment strategies. Our AUM is currently 
primarily weighted to indexed strategies. In addition, we 
provide a breadth of services and solutions, including 
environmental,  social  and  governance 
investing, 
defined  benefit  and  defined  contribution  and  Global 
(formerly  Outsourced  Chief 
Fiduciary  Solutions 
Investment Officer). State Street Global Advisors is also 
a provider of ETFs, including the SPDR® ETF brand. 
While  management  fees  are  primarily  determined  by 
the  values  of  AUM  and  the  investment  strategies 
employed,  management  fees  reflect  other  factors  as 
well,  including  the  benchmarks  specified  in  the 
respective  management  agreements 
to 
performance fees.

related 

Consolidation

Our consolidated financial statements include the 
accounts of the Parent Company and its majority- and 
wholly-owned  and  otherwise  controlled  subsidiaries, 
including State Street Bank. All material inter-company 
transactions  and  balances  have  been  eliminated. 
Certain  previously  reported  amounts  have  been 
reclassified to conform to current-year presentation.

We consolidate subsidiaries in which we exercise 
control.  Investments  in  unconsolidated  subsidiaries, 
recorded in other assets, generally are accounted for 
under the equity method of accounting if we have the 
ability  to  exercise  significant  influence  over  the 
operations of the investee. For investments accounted 
for under the equity method, our share of income or loss 
is  recorded  in  software  and  processing  fees  in  our 
consolidated  statement  of  income.  Investments  not 
meeting  the  criteria  for  equity-method  treatment  are 
measured  at  fair  value  through  earnings,  except  for 
investments  where  a  fair  market  value  is  not  readily 
available,  which  are  accounted  for  under  the  cost 
method of accounting.

Use of Estimates

The  preparation  of  consolidated 

financial 
statements  in  conformity  with  U.S.  GAAP  requires 
management to make  estimates  and  assumptions  in 
the application of certain of our significant accounting 
policies that may materially affect the reported amounts 
of assets, liabilities, equity, revenue and expenses. As 
a  result  of  unanticipated  events  or  circumstances, 
actual results could differ from those estimates.

Foreign Currency Translation

The  assets  and  liabilities  of  our  operations  with 
functional  currencies  other  than  the  U.S.  dollar  are 
translated at month-end exchange rates, and revenue 
and expenses are translated at rates that approximate 
average monthly exchange rates. Gains or losses from 
the  translation  of  the  net  assets  of  subsidiaries  with 
functional currencies other than the U.S. dollar, net of 
related taxes, are recorded in AOCI, a component of 
shareholders’ equity.

Cash and Cash Equivalents

For  purposes  of  the  consolidated  statement  of 
cash flows, cash and cash equivalents are defined as 
cash and due from banks.

Interest-Bearing Deposits with Banks

Interest-bearing  deposits  with  banks  generally 
consist  of  highly 
investments 
liquid,  short-term 
maintained at the Federal Reserve Bank and other non-
U.S. central banks with original maturities at the time of 
purchase of one month or less.

 State Street Corporation | 125

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Securities Purchased Under Resale Agreements and Securities Sold Under Repurchase Agreements

Securities  purchased  under  resale  agreements  and  sold  under  repurchase  agreements  are  treated  as 
collateralized financing transactions, and are recorded in our consolidated statement of condition at the amounts at 
which the securities will be subsequently resold or repurchased, plus accrued interest. Our policy is to take possession 
or control of securities underlying resale agreements either directly or through agent banks, allowing borrowers the 
right of collateral substitution and/or short-notice termination. We revalue these securities daily to determine if additional 
collateral is necessary from the borrower to protect us against credit exposure. We can use these securities as collateral 
for repurchase agreements.

For securities sold under repurchase agreements collateralized by our investment securities portfolio, the dollar 
value of the securities remains in investment securities in our consolidated statement of condition. Where a master 
netting  agreement  exists  or  both  parties  are  members  of  a  common  clearing  organization,  resale  and  repurchase 
agreements with the same counterparty or clearing house and maturity date are recorded on a net basis.

Fee and Net Interest Income

The majority of fees from investment servicing, investment management, securities finance, trading services and 
certain types of software and processing fees are recorded in our consolidated statement of income based on the 
consideration specified in contracts with our customers, and excludes taxes collected from customers subsequently 
remitted to governmental authorities. We recognize revenue as the services are performed or at a point in time depending 
on the nature of the services provided. Payments made to third party service providers are generally recognized on a 
gross basis when we control those services and are deemed to be the principal. Additional information about revenue 
from contracts with customers is provided in Note 25.

Interest income on interest-earning assets and interest expense on interest-bearing liabilities are recorded in our 
consolidated statement of income as components of NII, and are generally based on the effective yield of the related 
financial asset or liability.

Other Significant Policies

The following table identifies our other significant accounting policies and the note and page where a detailed 

description of each policy can be found:

Fair Value

Investment Securities

Loans

Goodwill and Other Intangible Assets

Derivative Financial Instruments

Offsetting Arrangements

Contingencies

Variable Interest Entities

Equity-Based Compensation

Income Taxes

Earnings Per Common Share

Revenue from Contracts with Customers

Note

Note

Note

Note

Note

Note

Note

Note

Note

Note

Note

Note

2

3

4

5

10

11

13

14

18

22

23

25

Page

Page

Page

Page

Page

Page

Page

Page

Page

Page

Page

Page

128

135

141

143

147

152

156

158

164

168

169

172

 State Street Corporation | 126

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Recent Accounting Developments

Relevant standards that were recently issued but not yet adopted as of December 31, 2019:

Standard

Description

2016-13,  Financial 
ASU 
Instruments-Credit 
Losses 
(Topic 326): Measurement of 
Credit  Losses  on  Financial 
Instruments

The  standard,  and 
its  related  amendments, 
replaces  the  existing  incurred  loss  impairment 
guidance  and  requires  immediate  recognition  of 
expected credit losses for financial assets carried 
at  amortized  cost,  including  trade  and  other 
receivables,  loans  and  commitments,  held-to-
maturity debt securities and other financial assets, 
held at the reporting date to be measured based on 
historical  experience,  current  conditions  and 
reasonable  supportable  forecasts.  The  standard 
also  amends  existing  impairment  guidance  for 
available-for-sale securities, and credit losses will 
be recorded as an allowance versus a write-down 
of the amortized cost basis of the security and will 
allow  for  a  reversal  of  impairment  loss  when  the 
credit of the issuer improves. The guidance requires 
a  cumulative  effect  of  initial  application  to  be 
recognized in retained earnings at the date of initial 
application. 

ASU  2017-04, 
Intangibles-
Goodwill  and  Other  (Topic 
350):  Simplifying  the Test for 
Goodwill Impairment

ASU  2018-13,  Fair  Value 
(Topic  820): 
Measurement 
Disclosure 
Framework-
Changes  to  the  Disclosure 
Requirements  for  Fair  Value 
Measurement

the 

standard 

The 
subsequent 
simplifies 
measurement of goodwill by eliminating Step 2 from 
the goodwill impairment test. The ASU requires an 
entity to compare the fair value of a reporting unit 
its  carrying  amount  and  recognize  an 
with 
impairment  charge  for  the  amount  by  which  the 
carrying value exceeds the fair value of the reporting 
unit. Additionally, an entity should consider income 
tax effects from any tax deductible goodwill on the 
carrying  amount  of 
the  reporting  unit  when 
measuring the goodwill impairment loss.

The  standard  eliminates,  amends  and  adds 
disclosure 
value 
measurements. 

requirements 

fair 

for 

Date of
Adoption

January 1,
2020

January 1,
2020

January 1,
2020

Effects on the financial statements or
other significant matters
We  have  assessed  the  impact  of  the 
standard  on  our  consolidated 
financial 
statements.  We  established  a  steering 
committee which provided cross-functional 
governance  over  the  project  plan  and  key 
decisions.  Key  accounting  policies  were 
enhanced  and  we  refined  the  credit  loss 
models, processes and the associated data 
requirements needed to meet the standard.  
The  majority  of  our  exposures  utilize  a 
probability-of-default and loss-given-default 
methodology  to  estimate  the  credit  loss 
reserve.  Our  senior  secured  loan  portfolio 
remains a major driver of the allowance for 
credit  loss,  along  with  off-balance  sheet 
commitments.  There  was  no  material 
allowance upon implementation for held-to-
maturity exposures given the nature of our 
portfolio.  Our  credit  loss  models  were 
approved  for  use  by  our  Model  Validation 
Group  in  2019.  We  executed  our  new 
processes  in  parallel  with  the  existing 
processes  during  2019  to  ensure  that  we 
have  an  appropriate  control  environment 
over  the  allowance  for  credit  losses  upon 
adoption in 2020. Upon adoption of the new 
guidance  on  January  1,  2020,  no  material 
retained  earnings  was 
adjustment 
required.

to 

We  have  adopted  the  new  standard  as  of 
January 1, 2020 prospectively.  There are no 
material impacts as a result of the adoption.

to  early  adopt 

We  have  elected 
the 
provisions of the new standard that eliminate 
or  amend  disclosures  as  of  December  31, 
2018  and  our  disclosures  were  modified 
accordingly.  The remaining provisions of the 
standard  that  add  disclosures  have  been 
adopted from January 1, 2020 and applied 
prospectively. 

Intangibles-
ASU  2018-15, 
Goodwill  and  Other-Internal-
(Subtopic 
Use  Software 
Customer’s 
350-40): 
for 
Accounting 
Costs 
Implementation 
Cloud 
Incurred 
Computing 
Arrangement. 
That Is a Service Contract (a 
consensus  of  the  Financial 
Accounting  Standards  Board 
Emerging Issues Task Force)

in 

a 

This standard addresses accounting for fees paid 
by a customer for implementation, set-up and other 
upfront  costs  incurred  in  a  cloud  computing 
arrangement  that  is  hosted  by  the  vendor,  i.e.,  a 
service  contract.  The  new  guidance  aligns 
treatment for capitalization of implementation costs 
with guidance on internal-use software. 

January 1,
2020

the  new  standard 
We  have  adopted 
prospectively as of January 1, 2020. There 
are  no  material  impacts  as  a  result  of  the 
adoption.

 State Street Corporation | 127

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Relevant standards that were adopted in 2019:

Change in Accounting Method

recognized 

We  adopted ASU  2016-02,  Leases  (Topic  842) 
and relevant amendments, effective January 1, 2019.  
The standard represents a change to lease accounting 
and requires all leases, other than short-term leases, 
to be reported on the balance sheet through recognition 
of a right-of-use asset and a corresponding liability for 
future  lease  obligations.  The  standard  also  requires 
incremental disclosures for assets, expenses, and cash 
flows  associated  with  leases,  as  well  as  a  maturity 
analysis of lease liabilities. We adopted Topic 842 by 
applying  the  transition  method  whereby  comparative 
periods have not been restated, and no adjustment to 
retained earnings was required. Upon adoption of the 
right-of-use  assets  of 
standard,  we 
approximately  $0.9  billion  and  lease  liabilities  of 
approximately $1.1 billion. This increase largely relates 
to the present value of future minimum lease payments 
due  under  existing  operating  leases  of  office  space.  
There were no material changes to the recognition of 
lease  expenses  in  the  Consolidated  Statement  of 
Income  as  a  result  of  the  adoption  of Topic  842.  For 
adoption,  we  elected  Topic  842’s  package  of  three 
practical expedients, and (1) did not reassess whether 
any expired or existing contracts are or contain leases, 
(2)  did  not  reassess  the  lease  classification  for  any 
expired  or  existing  leases,  and  (3)  did  not  reassess 
initial direct costs for any existing leases. In addition, 
we made an accounting policy election not to apply the 
recognition  requirements  to  short-term  leases,  and  
elected  the  practical  expedient  to  not  separate  lease 
and nonlease components of leases.

- 
We  adopted  ASU  2017-08,  Receivables 
Nonrefundable  Fees  and  Other  Costs  (Subtopic 
310-20): Premium Amortization on Purchased Callable 
Debt  Securities,  effective  January  1,  2019.  The 
standard  shortens  the  amortization  period  for  certain 
purchased  callable  debt  securities  to  the  earliest  call 
date.  The  standard  does  not  impact  debt  securities 
which are held at a discount. The guidance requires a 
cumulative effect of initial application to be recognized 
in retained earnings at the beginning of the period of 
adoption.  The  impact  to  beginning  retained  earnings 
was not material.

Income 

We  adopted ASU  2018-02,  Income  Statement  - 
(Topic  220): 
Reporting  Comprehensive 
Reclassification  of  Certain  Tax  Effects 
from 
Accumulated Other Comprehensive Income, effective 
January 1, 2019. This standard provides an election to 
reclassify  the  stranded  tax  effects  resulting  from  the 
enactment of the Tax Cuts and Jobs Act of 2017, from 
accumulated other comprehensive income to retained 
earnings. Upon adoption of the standard we reclassified 
approximately $84 million of stranded tax effects.

During  the  first  quarter  of  2019,  we  voluntarily 
changed our accounting method under the FASB ASC 
323, Investments - Equity Method and Joint Ventures, 
for  investments  in  low  income  housing  tax  credit 
(LIHTC) from the equity method of accounting to the 
proportional amortization method of accounting. While 
both methods of accounting are acceptable under U.S. 
GAAP, we believe the proportional method is preferable 
because  it  more  fairly  represents  the  economics  of 
LIHTC investments, which are made primarily for the 
purpose of receiving tax credits and other tax benefits. 
In addition, this method aligns to the method typically 
used by the companies within our industry which have 
similar  investments.  In  addition  to  the  change  in  the 
timing  of 
income  on  LIHTC 
investments, amortization of the LIHTC investments is 
now  recorded  fully  within  the  Income  tax  expense 
(benefit)  line  instead  of  the  software  and  processing 
fees line on the consolidated statements of operations. 
As part of our change in accounting, all prior periods 
were 
the  change.  Additional 
information  about  the  effect  of  the  changes  on  the 
financial  statement  line  items  for  prior  periods  is 
provided by Exhibit 99.2 to our Current Report on Form 
8-K filed with the SEC on May 2, 2019.

the  recognition  of 

revised 

reflect 

to 

Since  the  change  in  accounting  method  was 
effective  in  the  first  quarter  of  2019  and  the  financial 
results  under  the  equity  method  of  accounting  as 
compared  to  the  proportional  amortization  method  of 
future  management 
accounting  would  not  affect 
decisions, we did not undertake the operational effort 
and cost to maintain separate systems of record for the 
equity method of accounting to enable a calculation of 
the impact of the change subsequent to the first quarter 
of  2019.  However,  we  estimate  that  software  and 
processing  fees  and  income  tax  expense  (benefit) 
would have both been lower had we continued to use 
the equity method, resulting in an immaterial impact to 
net income and earnings per share.

Note 2.    Fair Value 

Fair Value Measurements

We  carry  trading  account  assets  and  liabilities, 
AFS  debt  securities,  certain  equity  securities  and 
various types of derivative financial instruments, at fair 
value in our consolidated statement of condition on a 
recurring  basis.  Changes  in  the  fair  values  of  these 
financial  assets  and  liabilities  are  recorded  either  as 
components of our consolidated statement of income 
or as components of AOCI within shareholders' equity 
in our consolidated statement of condition.

We  measure  fair  value  for  the  above-described 
financial  assets  and  liabilities  in  conformity  with  U.S. 
GAAP that governs the measurement of the fair value 
of financial instruments. Management believes that its 

 State Street Corporation | 128

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

valuation techniques and underlying assumptions used 
to measure fair value conform to the provisions of U.S. 
GAAP. We categorize the financial assets and liabilities 
that we carry at fair value based on a prescribed three-
level  valuation  hierarchy.  The  hierarchy  gives  the 
highest priority to quoted prices in active markets for 
identical  assets  or  liabilities  (level  1)  and  the  lowest 
priority 
to  valuation  methods  using  significant 
unobservable  inputs  (level  3).  If  the  inputs  used  to 
measure  a  financial  asset  or  liability  cross  different 
levels of the hierarchy, categorization is based on the 
lowest-level  input  that  is  significant  to  the  fair-value 
measurement.  Management's  assessment  of 
the 
significance of a particular input to the overall fair-value 
measurement  of  a  financial  asset  or  liability  requires 
judgment, and considers factors specific to that asset 
or liability. The three levels of the valuation hierarchy 
are described below.

Level 1. Financial assets and liabilities with values 
based on unadjusted quoted prices for identical assets 
or  liabilities  in  an  active  market.  Our  level  1  financial 
assets and liabilities primarily include positions in U.S. 
government securities and highly liquid U.S. and non-
U.S. government fixed-income securities. Our level 1 
financial assets also include actively traded exchange- 
traded equity securities.

Level 2. Financial assets and liabilities with values 
based on quoted prices for similar assets and liabilities 
in active markets, and inputs that are observable for the 
asset  or  liability,  either  directly  or  indirectly,  for 
substantially the full term of the asset or liability. Level 
2 inputs include the following:

•  Quoted prices for similar assets or liabilities in 

active markets;

•  Quoted prices for identical or similar assets or 

liabilities in non-active markets;

•  Pricing models whose inputs are observable for 
substantially the full term of the asset or liability; 
and

•  Pricing  models  whose  inputs  are  derived 
principally from, or corroborated by, observable 
market information through correlation or other 
means for substantially the full term of the asset 
or liability.

Our level 2 financial assets and liabilities primarily 
include  non-U.S.  debt  securities  carried  in  trading 
account assets and various types of fixed-income AFS 
investment securities, as well as various types of foreign 
exchange and interest rate derivative instruments.

Fair  value  for  our  AFS  investment  securities 
categorized  in  level  2  is  measured  primarily  using 
information  obtained  from  independent  third  parties. 
This  third-party  information  is  subject  to  review  by 
management  as  part  of  a  validation  process,  which 
includes obtaining an understanding of the underlying 

compares 

assumptions  and  the  level  of  market  participant 
information  used  to  support  those  assumptions.  In 
significant 
addition,  management 
assumptions used by third parties to available market 
information.  Such  information  may  include  known 
trades or, to the extent that trading activity is limited, 
comparisons to market research information pertaining 
to credit expectations, execution prices and the timing 
of cash flows and, where information is available, back- 
testing.

Derivative  instruments  categorized  in  level  2 
predominantly  represent  foreign  exchange  contracts 
used  in  our  trading  activities,  for  which  fair  value  is 
measured using discounted cash-flow techniques, with 
inputs consisting of observable spot and forward points, 
as well as observable interest rate curves. With respect 
to  derivative  instruments,  we  evaluate  the  impact  on 
valuation  of  the  credit  risk  of  our  counterparties.  We 
consider factors such as the likelihood of default by our 
counterparties,  our  current  and  potential  future  net 
exposures and remaining maturities in determining the 
fair  value.  Valuation  adjustments  associated  with 
derivative  instruments  were  not  material  to  those 
instruments  for  the  years  ended  December  31,  2019 
and 2018.

Level 3. Financial assets and liabilities with values 
based  on  prices  or  valuation  techniques  that  require 
inputs  that  are  both  unobservable  in  the  market  and 
significant  to  the  overall  measurement  of  fair  value.
These inputs reflect management's judgment about the 
assumptions  that  a  market  participant  would  use  in 
pricing the financial asset or liability, and are based on 
the best available information, some of which may be 
internally  developed.  The  following  provides  a  more 
detailed discussion of our financial assets and liabilities 
that  we  may  categorize  in  level  3  and  the  related 
valuation methodology.

•  The  fair  value  of  our  investment  securities 
categorized  in  level  3  is  measured  using 
information obtained from third-party sources, 
typically non-binding broker/dealer quotes, or 
through the use of internally-developed pricing 
its 
models.  Management  has  evaluated 
methodologies used to measure fair value and 
has considered the level of observable market 
information to be insufficient to categorize the 
securities in level 2.

•  The  fair  value  of  certain  foreign  exchange 
contracts, primarily options, is measured using 
an option-pricing model. Because of a limited 
number  of  observable  transactions,  certain 
model  inputs  are  not  observable,  such  as 
implied volatility surface, but are derived from 
observable market information.

 State Street Corporation | 129

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Our level 3 financial assets and liabilities are similar in structure and profile to our level 1 and level 2 financial 
instruments, but they trade in less liquid markets, and the measurement of their fair value is inherently less observable.

The following tables present information with respect to our financial assets and liabilities carried at fair value in 

our consolidated statement of condition on a recurring basis as of the dates indicated:

Fair Value Measurements on a Recurring Basis

As of December 31, 2019

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable
Market Inputs
(Level 2)

Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Impact of 
Netting(1)

Total Net
Carrying Value
in Consolidated
Statement of
Condition

$

— $

(In millions)

Assets:
Trading account assets:

U.S. government securities
Non-U.S. government securities
Other

Total trading account assets
Available-for-sale investment securities:
U.S. Treasury and federal agencies:

Direct obligations
Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans
Credit cards
Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities
Asset-backed securities
Government securities
Other(2)

Total non-U.S. debt securities

State and political subdivisions
Collateralized mortgage obligations
Other U.S. debt securities

Total available-for-sale investment
securities

Other assets:

Derivative instruments:

Foreign exchange contracts
Interest rate contracts

Total derivative instruments

Other

Total assets carried at fair value
Liabilities:
Accrued expenses and other liabilities:

Trading account liabilities:

Other

Derivative instruments:

Foreign exchange contracts
Interest rate contracts
Other derivative contracts

Total derivative instruments

Total liabilities carried at fair value

$

$

$

$

$

34
146
21
201

3,487
—
3,487

—
—
—
—

—
—
—
—
—
—
—
—

3,487

—
—
—
—
3,688

5

3
6
—
9
14

$

$

$

$

173
540
713

—
17,838
17,838

531
89
—
620

1,980
1,292
12,373
8,613
24,258
1,783
104
2,973

47,576

15,136
8
15,144
504
63,937

$

—
—
—
—

—
—
—

—
—
1,820
1,820

—
887
—
45
932
—
—
—

2,752

4
—
4
—
2,756

$

$ (10,391)
(4)
(10,395)
—

$ (10,395) $

— $

— $

— $

15,144
43
182
15,369
15,369

$

$

3
—
—
3
3

$

$

(8,918)
(4)
—
(8,922)
(8,922) $

34
319
561
914

3,487
17,838
21,325

531
89
1,820
2,440

1,980
2,179
12,373
8,658
25,190
1,783
104
2,973

53,815

4,749
4
4,753
504
59,986

5

6,232
45
182
6,459
6,464

(1) Represents  counterparty  netting  against  level  2  financial  assets  and  liabilities  where  a  legally  enforceable  master  netting  agreement  exists  between  us  and  the 
counterparty. Netting also reflects asset and liability reductions of $2.31 billion and $0.84 billion, respectively, for cash collateral received from and provided to derivative 
counterparties.
(2) As of December 31, 2019, the fair value of other non-U.S. debt securities included $5.50 billion of supranational and non-U.S. agency bonds, $1.78 billion of corporate 
bonds and $0.68 billion of covered bonds.

 State Street Corporation | 130

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value Measurements on a Recurring Basis

As of December 31, 2018

Quoted Market
Prices in Active
Markets
(Level 1)

Pricing Methods
with Significant
Observable
Market Inputs
(Level 2)

Pricing Methods
with Significant
Unobservable
Market Inputs
(Level 3)

Total Net
Carrying Value
in Consolidated
Statement of
Condition

Impact of 
Netting(1)

$

— $

(In millions)

Assets:
Trading account assets:

U.S. government securities
Non-U.S. government securities
Other

Total trading account assets
Available-for-sale investment securities:
U.S. Treasury and federal agencies:

Direct obligations
Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans
Credit cards
Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities
Asset-backed securities
Government securities
Other(2)

Total non-U.S. debt securities

State and political subdivisions
Collateralized mortgage obligations
Other U.S. debt securities

Total available-for-sale investment 
securities

Other assets:

Derivative instruments:

Foreign exchange contracts
Interest rate contracts

Total derivative instruments

Other

Total assets carried at fair value
Liabilities:
Accrued expenses and other liabilities:

Derivative instruments:

Foreign exchange contracts
Interest rate contracts
Other derivative contracts

Total derivative instruments

Total liabilities carried at fair value

$

$

$

$

34
146
—
180

1,039
—
1,039

—
—
—
—

—
—
—
—
—
—
—
—

1,039

—
13
13
—
1,232

$

— $
—
—
—
— $

179
501
680

—
15,968
15,968

541
583
—
1,124

1,682
943
12,793
6,544
21,962
1,918
195
1,658

42,825

16,382
—
16,382
395
60,282

16,518
71
214
16,803
16,803

$

$

$

—
—
—
—

—
—
—

—
—
593
593

—
631
—
58
689
—
2
—

1,284

4
—
4
—
1,288

$

$ (11,210)
—
(11,210)
—

$ (11,210) $

4
—
—
4
4

$ (11,564) $

—
—
(11,564)
$ (11,564) $

34
325
501
860

1,039
15,968
17,007

541
583
593
1,717

1,682
1,574
12,793
6,602
22,651
1,918
197
1,658

45,148

5,176
13
5,189
395
51,592

4,958
71
214
5,243
5,243

(1) Represents  counterparty  netting  against  level  2  financial  assets  and  liabilities  where  a  legally  enforceable  master  netting  agreement  exists  between  us  and  the 
counterparty. Netting also reflects asset and liability reductions of $0.99 billion and $1.34 billion, respectively, for cash collateral received from and provided to derivative 
counterparties.
(2) As of December 31, 2018, the fair value of other non-U.S. debt securities included $3.20 billion of supranational and non-U.S. agency bonds, $1.33 billion of corporate 
bonds and $1.30 billion of covered bonds.

 State Street Corporation | 131

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables present activity related to our level 3 financial assets during the years ended December 31, 
2019 and 2018, respectively. Transfers into and out of level 3 are reported as of the beginning of the period presented. 
During the years ended December 31, 2019 and 2018, transfers into level 3 were primarily related to collateralized 
loan obligations, collateralized mortgage obligations and non-U.S. debt securities, for which fair value was measured 
using  information  obtained  from  third  party  sources,  including  non-binding  broker/dealer  quotes.  During  the  years 
ended December 31, 2019 and 2018, transfers out of level 3 were mainly related to certain ABS, MBS, municipal bonds 
and non-U.S. debt securities, for which fair value was measured using prices for which observable market information 
became available.

Fair Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2019

Total Realized and
Unrealized Gains (Losses)

Fair Value
as of
December 31,
2018

Recorded 
in 
Revenue(1)

Recorded in 
Other 
Comprehensive 
Income(1)

Purchases

Sales

Settlements

Transfers 
into 
Level 3

Transfers 
out of 
Level 3

Fair Value 
as of 
December 
31, 2019(1)

Change in 
Unrealized 
Gains 
(Losses) 
Related to 
Financial 
Instruments 
Held as of 
December 
31, 2019

(In millions)

Assets:

Available-for-sale Investment
securities:

U.S. Treasury and federal
agencies:

Mortgage-backed securities

$

— $

— $

— $

123

$ — $

— $

— $

(123)

$

—

Asset-backed securities:

Collateralized loan
obligations

Total asset-backed securities

Non-U.S. debt securities:

Asset-backed securities

Other

Total non-U.S. debt
securities

State and political
subdivisions

Collateralized mortgage
obligations

Total Available-for-sale
investment securities

Other assets:

Derivative instruments:

Foreign exchange
contracts

Total derivative instruments

Total assets carried at fair
value

593

593

631

58

689

—

2

1,284

1

1

—

—

—

—

—

1

—

—

(9)

(1)

(10)

—

—

1,065

1,065

340

—

340

—

—

(10)

1,528

4

4

(15)

(15)

—

—

16

16

—

—

—

—

—

—

—

—

—

—

(342)

(342)

(36)

—

(36)

—

(2)

503

503

—

—

—

—

—

—

—

(39)

(12)

(51)

—

—

1,820

1,820

887

45

932

—

—

(380)

503

(174)

2,752

(1)

(1)

—

—

—

—

$

4

4

$

1,288

$

(14)

$

(10)

$

1,544

$ — $

(381)

$

503

$

(174)

$

2,756

$

(11)

(11)

(11)

(1) Total realized and unrealized gains (losses) on AFS investment securities are included within gains (losses) related to investment securities, net. Total realized and unrealized 
gains (losses) on derivative instruments are included within foreign exchange trading services.

 State Street Corporation | 132

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value Measurements Using Significant Unobservable Inputs

Year Ended December 31, 2018

Total Realized and
Unrealized Gains (Losses)

Fair Value 
as of 
December 31, 
2017

Recorded
in
Revenue(1)

Recorded
in Other
Comprehensive
Income(1)

Purchases

Sales

Settlements

Transfers
into
Level 3

Transfers
out of
Level 3

Fair Value 
as of 
December 
31, 2018(1)

Change in 
Unrealized 
Gains 
(Losses) 
Related to 
Financial 
Instruments 
Held as of 
December 
31, 2018

(In millions)

Assets:

Available-for-sale Investment
securities:

Asset-backed securities:

Collateralized loan
obligations

$

1,358

$

Total asset-backed securities

1,358

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage 
obligations

Total Available-for-sale
investment securities

Other assets:

Derivative instruments:

Foreign exchange contracts

Total derivative instruments

Total assets carried at fair
value

119

402

204

725

43

—

2,126

1

1

4

4

—

—

—

—

—

—

4

(3)

(3)

$

(7)

$

351

$ (636)

$

(268)

$

— $

(209)

$

(7)

351

(636)

(268)

—

(209)

—

(14)

(6)

(20)

—

—

—

495

13

508

—

—

—

(310)

(59)

(369)

(37)

—

—

(56)

(30)

(86)

(1)

(6)

—

114

—

114

—

8

(119)

—

(64)

(183)

(5)

—

593

593

—

631

58

689

—

2

(27)

859

(1,042)

(361)

122

(397)

1,284

—

—

6

6

—

—

—

—

—

—

—

—

$

4

4

$

2,127

$

1

$

(27)

$

865

$ (1,042)

$

(361)

$

122

$

(397)

$

1,288

$

(3)

(3)

(3)

(1) Total realized and unrealized gains (losses) on AFS investment securities are included within gains (losses) related to investment securities, net. Total realized and unrealized 
gains (losses) on derivative instruments are included within foreign exchange trading services.

The following table presents quantitative information, as of the dates indicated, about the valuation techniques 
and significant unobservable inputs used in the valuation of our level 3 financial assets and liabilities measured at fair 
value on a recurring basis for which we use internally-developed pricing models. The significant unobservable inputs 
for our level 3 financial assets and liabilities whose fair value is measured using pricing information from non-binding 
broker/dealer quotes are not included in the table, as the specific inputs applied are not provided by the broker/dealer.

(Dollars in millions)

As of December 31,
2019

As of December 31,
2018

Valuation
Technique

Significant 
Unobservable 
Input(1)

As of December 31,
2019

As of December 31,
2018

Quantitative Information about Level 3 Fair Value Measurements

Fair Value

Weighted-Average

Significant unobservable inputs readily available to State Street:

Assets:

Derivative Instruments, foreign
exchange contracts

Total

Liabilities:

Derivative instruments, foreign
exchange contracts

Total

$

$

$

$

4

4

3

3

$

$

$

$

4 Option model

Volatility

8.2%

11.4%

4

4 Option model

Volatility

7.0%

11.4%

4

(1) Significant changes in these unobservable inputs may result in significant changes in fair value measurement of the derivative instrument.

 State Street Corporation | 133

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Financial Instruments Not Carried at Fair Value

Estimates of fair value for financial instruments not carried at fair value on a recurring basis in our consolidated 
statement of condition are generally subjective in nature, and are determined as of a specific point in time based on 
the characteristics of the financial instruments and relevant market information. Disclosure of fair value estimates is 
not required by U.S. GAAP for certain items, such as lease financing, equity- method investments, obligations for 
pension and other post-retirement plans, premises and equipment, other intangible assets and income-tax assets and 
liabilities. Accordingly, aggregate fair-value estimates presented do not purport  to  represent,  and  should  not  be 
considered representative of, our underlying “market” or franchise value. In addition, because of potential differences 
in methodologies and assumptions used to estimate fair values, our estimates of fair value should not be compared 
to those of other financial institutions.

We use the following methods to estimate the fair values of our financial instruments:

•  For financial instruments that have quoted market prices, those quoted prices are used to estimate fair 

value;

•  For financial instruments that have no defined maturity, have a remaining maturity of 180 days or less, or 
reprice frequently to a market rate, we assume that the fair value of these instruments approximates their 
reported value, after taking into consideration any applicable credit risk; and

•  For financial instruments for which no quoted market prices are available, fair value is estimated using 
information obtained from independent third parties, or by discounting the expected cash flows using an 
estimated current market interest rate for the financial instrument.

The generally short duration of certain of our assets and liabilities results in a significant number of financial 
instruments for which fair value equals or closely approximates the amount recorded in our consolidated statement of 
condition. These financial instruments are reported in the following captions in our consolidated statement of condition: 
cash and due from banks; interest-bearing deposits with banks; securities purchased under resale agreements; accrued 
interest and fees receivable; deposits; securities sold under repurchase agreements; and other short-term borrowings.

In addition, due to the relatively short duration of certain of our loans, we consider fair value for these loans to 
approximate their reported value. The fair value of other types of loans, such as senior secured bank loans, commercial 
real estate loans, purchased receivables and municipal loans is estimated using information obtained from independent 
third parties or by discounting expected future cash flows using current rates at which similar loans would be made to 
borrowers with similar credit ratings for the same remaining maturities. Commitments to lend have no reported value 
because their terms are at prevailing market rates.

The following tables present the reported amounts and estimated fair values of the financial assets and liabilities not 
carried  at  fair  value,  as  they  would  be  categorized  within  the  fair  value  hierarchy,  as  of  the  dates  indicated:

Reported
Amount 

Estimated
Fair Value

Quoted Market
Prices in Active
Markets (Level 1)

Pricing Methods with
Significant
Observable Market
Inputs (Level 2) 

Pricing Methods with
Significant
Unobservable Market
Inputs (Level 3)

Fair Value Hierarchy

(In millions)

December 31, 2019

Financial Assets:

Cash and due from banks

$

3,302

$

3,302

$

3,302

$

— $

Interest-bearing deposits with banks

Securities purchased under resale agreements

Investment securities held-to-maturity
Net loans(1)
Other(2)
Financial Liabilities:

Deposits:

   Non-interest-bearing

   Interest-bearing - U.S.

   Interest-bearing - non-U.S.

Securities sold under repurchase agreements

Other short-term borrowings

Long-term debt
Other(2)

68,965

1,487

41,782

26,235

7,500

68,965

1,487

42,157

26,292

7,500

—

—

10,299

—

—

68,965

1,487

31,682

24,432

7,500

$

34,031

$

34,031

$

— $

34,031

$

77,504

70,337

1,102

839

12,509

7,500

77,504

70,337

1,102

839

12,770

7,500

—

—

—

—

—

—

77,504

70,337

1,102

839

12,621

7,500

—

—

—

176

1,860

—

—

—

—

—

—

149

—

(1) Includes $9 million of loans classified as held-for-sale that were measured at fair value on a recurring basis as of December 31, 2019.
(2) Represents a portion of underlying client assets related to our enhanced custody business, which clients have allowed us to transfer and re-pledge.

 State Street Corporation | 134

 
 
 
 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value Hierarchy

Reported 
Amount 

Estimated 
Fair Value

Quoted Market 
Prices in Active 
Markets (Level 1)

Pricing Methods with 
Significant 
Observable Market 
Inputs (Level 2) 

Pricing Methods with 
Significant 
Unobservable Market 
Inputs (Level 3)

(In millions)

December 31, 2018

Financial Assets:

Cash and due from banks

$

3,212

$

3,212

$

3,212

$

— $

Interest-bearing deposits with banks

Securities purchased under resale agreements

Investment securities held-to-maturity
Net loans (excluding leases)(1)
Other(2)
Financial Liabilities:

Deposits:

   Non-interest-bearing

   Interest-bearing - U.S.

   Interest-bearing - non-U.S.

Securities sold under repurchase agreements

Other short-term borrowings

Long-term debt
Other(2)

73,040

4,679

41,914

25,722

8,500

73,040

4,679

41,351

25,561

8,500

—

—

14,541

—

—

73,040

4,679

26,688

24,648

8,500

$

44,804

$

44,804

$

— $

44,804

$

66,235

69,321

1,082

3,092

11,093

8,500

66,235

69,321

1,082

3,092

11,048

8,500

—

—

—

—

—

—

66,235

69,321

1,082

3,092

10,865

8,500

—

—

—

122

913

—

—

—

—

—

—

183

—

(1) Includes $10 million of loans classified as held-for-sale that were measured at fair value on a recurring basis as of December 31, 2018.
(2) Represents a portion of underlying client assets related to our enhanced custody business, which clients have allowed us to transfer and re-pledge.

Note 3.    Investment Securities 

Investment securities held by us are classified as either trading account assets, AFS, HTM or equity securities 

held at fair value at the time of purchase and reassessed periodically, based on management’s intent.

Generally, trading assets are debt and equity securities purchased in connection with our trading activities and, 
as such, are expected to be sold in the near term. Our trading activities typically involve active and frequent buying 
and selling with the objective of generating profits on short-term movements. AFS investment securities are those 
securities that we intend to hold for an indefinite period of time. AFS investment securities include securities utilized 
as part of our asset and liability management activities that may be sold in response to changes in interest rates, 
prepayment risk, liquidity needs or other factors. HTM securities are debt securities that management has the intent 
and the ability to hold to maturity.

Trading assets are carried at fair value. Both realized and unrealized gains and losses on trading assets are 
recorded in foreign exchange trading services revenue in our consolidated statement of income. AFS securities are 
carried at fair value, and after-tax net unrealized gains and losses are recorded in AOCI. Gains or losses realized on 
sales of AFS investment securities are computed using the specific identification method and are recorded in gains 
(losses) related to investment securities, net, in our consolidated statement of income. HTM investment securities are 
carried at cost, adjusted for amortization of premiums and accretion of discounts.

 State Street Corporation | 135

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the amortized cost, fair value and associated unrealized gains and losses of AFS 

and HTM investment securities as of the dates indicated:

(In millions)

Available-for-sale:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:
Student loans(1)

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities
Other(2)

Total non-U.S. debt securities

State and political subdivisions(3)

Collateralized mortgage obligations

Other U.S. debt securities

Total

Held-to-maturity:

U.S. Treasury and federal agencies:

Direct obligations

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:
Student loans(1)

Credit cards

Other

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

Collateralized mortgage obligations

December 31, 2019

Gross
Unrealized

Gains

Losses

Amortized
Cost

Fair
Value

Amortized
Cost

December 31, 2018

Gross
Unrealized

Gains

Losses

Fair
Value

$

3,506

$

9

$

17,599

21,105

264

273

532

90

1,822

2,444

1,978

2,179

12,243

8,595

24,995

1,725

104

2,941

1

—

1

2

3

2

131

73

209

59

—

32

$

53,314

$

575

$

28

25

53

2

1

3

6

1

2

1

10

14

1

—

—

74

$

3,487

$

1,035

$

4

$

— $

1,039

17,838

21,325

16,112

17,147

531

89

1,820

2,440

1,980

2,179

12,373

8,658

25,190

1,783

104

2,973

538

609

594

1,741

1,687

1,580

12,816

6,600

22,683

1,905

200

1,683

37

41

4

—

1

5

—

—

22

18

40

20

—

1

181

181

15,968

17,007

1

26

2

29

5

6

45

16

72

7

3

26

541

583

593

1,717

1,682

1,574

12,793

6,602

22,651

1,918

197

1,658

$

53,815

$

45,359

$

107

$

318

$

45,148

$

10,311

$

24

$

3

$

10,332

$

14,794

$

— $

26,297

36,608

316

340

3,783

—

—

3,783

366

—

328

—

694

697

10

—

—

10

82

—

—

—

82

38

44

47

41

—

—

41

6

—

—

—

6

1

26,569

36,901

21,647

36,441

3,752

—

—

3,752

442

—

328

—

770

734

3,191

193

1

3,385

638

223

358

46

1,265

823

24

24

35

—

—

35

77

—

1

—

78

38

199

518

717

$

14,595

21,153

35,748

10

—

—

10

9

—

—

—

9

2

3,216

193

1

3,410

706

223

359

46

1,334

859

Total

$

41,782

$

470

$

95

$

42,157

$

41,914

$

175

$

738

$

41,351

(1) Primarily comprised of securities guaranteed by the federal government with respect to at least 97% of defaulted principal and accrued interest on the underlying loans.
(2) As of December 31, 2019 and December 31, 2018, the fair value of other non-U.S. debt securities included $5.50 billion and $3.20 billion, respectively, primarily of supranational and non-U.S. 
agency bonds, $1.78 billion and $1.33 billion, respectively, of corporate bonds and $0.68 billion and $1.30 billion, respectively, of covered bonds.
(3) As of December 31, 2019 and December 31, 2018, the fair value of state and political subdivisions includes securities in trusts of $0.94 billion and $1.05 billion respectively. Additional information 
about these trusts is provided in Note 14.

 State Street Corporation | 136

 
 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Aggregate  investment  securities  with  carrying  values  of  approximately  $49.48  billion  and  $38.87  billion  as  of 
December 31, 2019 and December 31, 2018, respectively, were designated as pledged for public and trust deposits, 
short-term borrowings and for other purposes as provided by law.

In 2019, 2018 and 2017, $3.98 billion, $2.13 billion and $496 million, respectively, of agency MBS, previously 
classified as AFS, were transferred to HTM. These transfers reflect our intent to hold these securities until their maturity. 
These securities were transferred at fair value, which included a net unrealized loss of $49 million, $53 million and 
$3 million as of December 31, 2019, 2018 and 2017, respectively, within accumulated other comprehensive loss which 
will be accreted into interest income over the remaining life of the transferred security (ranging from approximately 10
to 42 years).

In 2018, $1.2 billion of HTM securities, primarily consisting of MBS and CMBS, were transferred to AFS at book 
value and sold at a pre-tax loss of approximately $36 million, due to our election to make a one-time transfer of securities 
relating to the adoption of ASU 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting 
for Hedging Activities.

In 2018, we sold approximately $26 billion of AFS securities, primarily ABS and municipal bonds, resulting in a 
pre-tax gain of approximately $9 million. In 2017, we sold $12.2 billion of AFS securities, primarily agency MBS and 
U.S. treasury securities in our investment portfolio, to position for the then existing interest rate environment resulting 
in a pre-tax loss of $39 million.

The following tables present the aggregate fair values of AFS and HTM investment securities that have been in 
a continuous unrealized loss position for less than 12 months, and those that have been in a continuous unrealized 
loss position for 12 months or longer, as of the dates indicated:

(In millions)

Available-for-sale:

U.S. Treasury and federal agencies:

Direct obligations
Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans
Credit cards
Collateralized loan obligations
Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities
Asset-backed securities
Government securities
Other

Total non-U.S. debt securities

State and political subdivisions
Collateralized mortgage obligations
Other U.S. debt securities
Total
Held-to-maturity:
U.S. Treasury and federal agencies:

Direct obligations
Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Total non-U.S. debt securities
Collateralized mortgage obligations
Total

As of December 31, 2019

Less than 12 months

12 months or longer

Total

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

$

$

$

$

1,430
2,499
3,929

271
89
862
1,222

228
672
3,246
2,736
6,882
163
13
219
12,428

604
6,056
6,660

2,003
2,003

—
—
13
8,676

$

$

$

$

$

— $

28
7
35

1
1
2
4

—
1
1
9
11
—
—
—
50

$

— $
31
31

22
22

—
—
—
53

$

1,665
1,665

127
—
278
405

220
109
—
187
516
22
4
14
2,626

2,262
1,606
3,868

778
778

138
138
110
4,894

$

$

$

— $
18
18

1
—
1
2

1
1
—
1
3
1
—
—
24

3
13
16

19
19

6
6
1
42

$

$

$

1,430
4,164
5,594

398
89
1,140
1,627

448
781
3,246
2,923
7,398
185
17
233
15,054

2,866
7,662
10,528

2,781
2,781

138
138
123
13,570

$

$

$

$

28
25
53

2
1
3
6

1
2
1
10
14
1
—
—
74

3
44
47

41
41

6
6
1
95

 State Street Corporation | 137

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(In millions)

Available-for-sale:

U.S. Treasury and federal agencies:

Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Credit cards

Collateralized loan obligations

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Asset-backed securities

Government securities

Other

Total non-U.S. debt securities

State and political subdivisions

Collateralized mortgage obligations

Other U.S. debt securities

Total

Held-to-maturity:

U.S. Treasury and federal agencies:

Direct obligations

   Mortgage-backed securities

Total U.S. Treasury and federal agencies

Asset-backed securities:

Student loans

Total asset-backed securities

Non-U.S. debt securities:

Mortgage-backed securities

Total non-U.S. debt securities

Collateralized mortgage obligations

Total

1

26

2

29

5

6

45

16

72

7

3

26

318

199

518

717

10

10

9

9

2

As of December 31, 2018

Less than 12 months

12 months or longer

Total

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

Fair
Value

Gross
Unrealized
Losses

$

5,089

$

5,089

160

160

$

10,147

$

10,147

181

181

$

5,058

$

5,058

106

90

548

744

1,407

1,479

5,478

2,167

10,531

365

181

861

21

21

—

—

2

2

4

6

45

12

67

3

3

14

218

493

—

711

118

—

—

226

344

244

14

484

1

26

—

27

1

—

—

4

5

4

—

12

324

583

548

1,455

1,525

1,479

5,478

2,393

10,875

609

195

1,345

$

17,740

$

110

$

6,886

$

208

$

24,626

$

$

2,192

$

45

$

12,403

$

6,502

8,694

481

481

184

184

102

103

148

10,648

23,051

4

4

2

2

1

536

536

119

119

51

154

415

569

6

6

7

7

1

$

14,595

$

17,150

31,745

1,017

1,017

303

303

153

$

9,461

$

155

$

23,757

$

583

$

33,218

$

738

 State Street Corporation | 138

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the amortized cost and the fair value of contractual maturities of debt investment 
securities as of December 31, 2019. The maturities of certain ABS, MBS and collateralized mortgage obligations are 
based  on  expected  principal  payments. Actual  maturities  may  differ  from  these  expected  maturities  since  certain 
borrowers have the right to prepay obligations with or without prepayment penalties.

(In millions)

Under 1 Year

1 to 5 Years

6 to 10 Years

Over 10 Years

Total

Amortized
Cost

Fair
Value

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

Amortized 
Cost

Fair 
Value

As of December 31, 2019

Available-for-sale:

U.S. Treasury and
federal agencies:

Direct obligations

$

1,050

$

1,058

$

1,009

$

1,010

$

1,448

$

1,419

$

— $

— $

3,507

$

3,487

Mortgage-backed
securities

Total U.S.
Treasury and
federal agencies

Asset-backed securities:

Student loans

Credit cards

Collateralized loan
obligations

Total asset-
backed
securities

Non-U.S. debt
securities:

Mortgage-backed
securities

Asset-backed
securities

Government
securities

Other

Total non-U.S.
debt securities

State and political
subdivisions

Collateralized mortgage
obligations

Other U.S. debt
securities

Total

Held-to-maturity:

U.S. Treasury and
federal agencies:

116

118

971

970

2,954

2,951

13,558

13,799

17,599

17,838

1,166

1,176

1,980

1,980

4,402

4,370

13,558

13,799

21,106

21,325

72

—

—

72

430

487

4,183

883

72

—

—

72

430

487

4,183

884

185

—

745

184

—

745

96

90

96

89

959

958

180

—

117

179

—

117

533

90

531

89

1,821

1,820

930

929

1,145

1,143

297

296

2,444

2,440

568

981

7,270

6,634

569

981

7,381

6,689

196

366

791

1,057

196

366

809

1,063

784

345

—

19

785

345

—

22

1,978

1,980

2,179

2,179

12,244

8,593

12,373

8,658

5,983

5,984

15,453

15,620

2,410

2,434

1,148

1,152

24,994

25,190

236

—

759

238

—

760

622

—

635

—

2,056

2,083

526

—

126

554

—

130

341

104

—

356

104

—

1,725

1,783

104

104

2,941

2,973

$

8,216

$

8,230

$

21,041

$ 21,247

$

8,609

$

8,631

$

15,448

$ 15,707

$

53,314

$ 53,815

Direct obligations

$

4,116

$

4,114

$

6,161

$

6,185

$

5

$

5

$

29

$

29

$

10,311

$ 10,333

Mortgage-backed
securities

Total U.S.
Treasury and
federal agencies

Asset-backed securities:

Student loans

Total asset-
backed
securities

Non-U.S. debt
securities:

Mortgage-backed
securities

Government
securities

Total non-U.S.
debt securities

Collateralized mortgage
obligations

9

9

438

439

2,515

2,539

23,335

23,581

26,297

26,568

4,125

4,123

6,599

6,624

2,520

2,544

23,364

23,610

36,608

36,901

96

96

16

328

344

2

92

92

16

328

344

3

207

206

408

402

3,072

3,051

3,783

3,751

207

206

408

402

3,072

3,051

3,783

3,751

33

—

33

33

—

33

283

287

4

—

4

13

4

—

4

13

313

—

313

399

390

—

390

431

366

328

694

697

443

328

771

734

Total

$

4,567

$

4,562

$

7,122

$

7,150

$

2,945

$

2,963

$

27,148

$ 27,482

$

41,782

$ 42,157

 State Street Corporation | 139

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables present gross realized gains 
and losses from sales of AFS investment securities, and 
the components of net impairment losses included in 
net gains and losses related to investment securities 
for the periods indicated:

are evaluated for OTTI. Increases in expected future 
cash  flows  are  recognized  prospectively  over  the 
securities’  estimated  remaining  terms  through  the 
recalculation of their yields.

Impairment

(In millions)

Gross realized gains from sales of AFS
investment securities

Gross realized losses from sales of
AFS investment securities

Years Ended December 31,

2019

2018

2017

$

31

$

205

$

74

(32)

(196)

(113)

Net impairment losses:

Gross losses from OTTI

Net impairment losses

Gains (losses) related to investment
securities, net

Net impairment losses, recognized in
our consolidated statement of income,
were composed of the following:

Impairment associated with adverse
changes in timing of expected future
cash flows

—

—

(1)

(3)

(3)

6

—

(3)

Net impairment losses

$

— $

(3) $

—

—

(39)

—

—

The  following  table  presents  a  roll-forward  with 
respect  to  net  impairment  losses  that  have  been 
recognized  in  income  for  the  periods  indicated:

(In millions)

2019

2018

2017

Years Ended December 31,

Balance, beginning of period
Additions(1):

Other-than-temporary-
impairment recognized
Deductions(2):

Realized losses on securities
sold or matured
Balance, end of period

$

78

$

77

$

—

(8)

3

(2)

$

70

$

78

$

79

—

(2)

77

1) Additions represent securities with a first time credit impairment realized or when 
a subsequent credit impairment has occurred.
(2) Deductions represent impairments on securities that have been sold or matured, 
are required to be sold, or for which management intends to sell.

Interest  income  related  to  debt  securities  is 
recognized  in  our  consolidated  statement  of  income 
using  the  effective  interest  method,  or  on  a  basis 
approximating a level rate of return over the contractual 
or estimated life of the security. The level rate of return 
considers any non-refundable fees or costs, as well as 
purchase  premiums  or  discounts,  adjusted  as 
prepayments  occur,  resulting 
in  amortization  or 
accretion, accordingly.

For  certain  debt  securities  acquired  which  are 
considered  to  be  beneficial  interests  in  securitized 
financial  assets,  the  excess  of  our  estimate  of 
undiscounted  future  cash  flows  from  these  securities 
over  their  initial  recorded  investment  is  accreted  into 
interest income on a level-yield basis over the securities’ 
estimated remaining terms. Subsequent decreases in 
these securities’ expected future cash flows are either 
recognized prospectively through an adjustment of the 
yields on the securities over their remaining terms, or 

reviews  of 

We  conduct  periodic 

individual 
securities to assess whether OTTI exists. Impairment 
exists  when  the  current  fair  value  of  an  individual 
security is below its amortized cost basis. For AFS and 
HTM  debt  securities,  impairment  is  recorded  in  our 
consolidated statement of income when management 
intends to sell (or may be required to sell) the securities 
before  they  recover  in  value,  or  when  management 
expects the present value of cash flows expected to be 
collected  from  the  securities  to  be  less  than  the 
amortized cost of the impaired security (a credit loss).

Our  review  of  impaired  securities  generally 

includes:

• 

• 

• 

• 

• 

• 

the  identification  and  evaluation  of  securities 
that have indications of potential OTTI, such as 
issuer-specific 
including 
deteriorating financial condition or bankruptcy; 

concerns, 

the analysis of expected future cash flows of 
securities,  based  on  quantitative  and 
qualitative factors; 

the analysis of the collectability of those future 
cash  flows,  including  information  about  past 
events, current conditions, and reasonable and 
supportable forecasts; 

the analysis of the underlying collateral for MBS 
and ABS; 

the  analysis  of  individual  impaired  securities, 
including consideration of the length of time the 
security  has  been  in  an  unrealized  loss 
position, the anticipated recovery period, and 
the magnitude of the overall price decline; 

evaluation  of  factors  or  triggers  that  could 
cause individual securities to be deemed OTTI 
and those that would not support OTTI; and 

• 

documentation of the results of these analyses.

Factors  considered 

in  determining  whether 

impairment is other than temporary include:

• 

• 

• 

• 

• 

• 

certain macroeconomic drivers;

certain industry-specific drivers;

the  length  of  time  the  security  has  been 
impaired; 

the severity of the impairment; 

the cause of the impairment and the financial 
condition  and  near-term  prospects  of  the 
issuer;

activity in the market with respect to the issuer's 
securities, which may indicate adverse credit 
conditions; and

 State Street Corporation | 140

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

• 

our intention not to sell, and the likelihood that 
we will not be required to sell, the security for 
a  period  of  time  sufficient  to  allow  for  its 
recovery in value.

is 

the 

Substantially  all  of  our  investment  securities 
portfolio  is  composed  of  debt  securities.  A  critical 
component of our assessment of OTTI of these debt 
securities 
identification  of  credit-impaired 
securities  for  which  management  does  not  expect  to 
receive  cash  flows  sufficient  to  recover  the  entire 
amortized cost basis of the security. Debt securities that 
are  not  deemed  to  be  credit-impaired  are  subject  to 
additional  management  analysis  to  assess  whether 
management intends to sell, or, more likely than not, 
would  be  required  to  sell,  the  security  before  the 
expected recovery of its amortized cost basis.

We recorded less than $1 million, $3 million and 
less than $1 million of OTTI, included in other income, 
in the years ended December 31, 2019, 2018 and 2017, 
respectively, which resulted from adverse changes in 
the timing of expected future cash flows from non-U.S. 
mortgage- and asset backed securities.

After a review of the investment portfolio, taking 
into  consideration  current  economic  conditions, 
adverse situations that might affect our ability to fully 
collect  principal  and  interest,  the  timing  of  future 
payments,  the  credit  quality  and  performance  of  the 
collateral underlying MBS and ABS and other relevant 
factors, management considers the aggregate decline 
in fair value of the investment securities portfolio and 
the resulting gross pre-tax unrealized losses of $169 
million  related  to  622  securities  as  of  December  31, 
2019 to be temporary, and not the result of any material 
changes in the credit characteristics of the securities.

Note 4.    Loans 

initially  recorded  at 

Loans  are  generally  recorded  at  their  principal 
amount  outstanding,  net  of  the  allowance  for  loan 
losses,  unearned  income,  and  any  net  unamortized 
deferred  loan  origination  fees.  Acquired  loans  have 
been 
fair  value  based  on 
management's  expectation  with  respect  to  future 
principal  and  interest  collection  as  of  the  date  of 
acquisition. Acquired loans are held for investment, and 
as such their initial fair value is not adjusted subsequent 
to acquisition. Loans that are classified as held-for-sale 
are  measured  at  lower  of  cost  or  fair  value  on  an 
individual basis.

Interest income related to loans is recognized in 
our consolidated statement of income using the interest 
method,  or  on  a  basis  approximating  a  level  rate  of 
return  over  the  term  of  the  loan.  Fees  received  for 
providing loan commitments and letters of credit that 
we anticipate will result in loans typically are deferred 
and amortized to interest income over the term of the 
related loan, beginning with the initial borrowing. Fees 

on commitments and letters of credit are amortized to 
software  and  processing  fees  over  the  commitment 
period when funding is not known or expected.

The 

following 

table  presents  our  recorded 
investment  in  loans,  by  segment,  as  of  the  dates 
indicated:

(In millions)

Domestic(1):

Commercial and financial:

December 31,
2019

December 31,
2018

Loans to investment funds

$

14,546

$

Senior secured bank loans

Loans to municipalities

Other

Commercial real estate

Total domestic

Foreign(1):

Commercial and financial:

Loans to investment funds

Senior secured bank loans

Total foreign

Total loans(2)

Allowance for loan losses

3,342

848

26

1,766

20,528

4,662

1,119

5,781

26,309

(74)

15,050

3,490

902

37

874

20,353

4,505

931

5,436

25,789

(67)

Loans, net of allowance

$

26,235

$

25,722

(1) Domestic and foreign categorization is based on the borrower’s country of 
domicile.
(2) Includes $3,256 million and $5,444 million of overdrafts as of December 31, 
2019 and December 31, 2018, respectively.

We  segregate  our  loans  into  two  segments: 
commercial  and  financial  loans  and  commercial  real 
estate  loans.  We  further  classify  commercial  and 
financial  loans  as  loans  to  investment  funds,  senior 
secured bank loans, loans to municipalities, and other. 
These  classifications  reflect  their  risk  characteristics, 
their initial measurement attributes and the methods we 
use to monitor and assess credit risk. 

financial  segment 

The  commercial  and 

is 
composed of primarily floating-rate loans to mutual fund 
clients,  purchased  senior  secured  bank  loans,  and 
loans  to  municipalities.  Investment  fund  lending  is 
composed  of  revolving  credit  lines  providing  liquidity 
and  leverage  to  mutual  fund  and  private  equity  fund 
clients.

Certain loans are pledged as collateral for access 
to  the  Federal  Reserve's  discount  window.  As  of 
December 31, 2019 and December 31, 2018, the loans 
pledged  as  collateral  totaled  $6.75  billion  and  $6.51 
billion, respectively.

 State Street Corporation | 141

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The 

following 

tables  present  our  recorded 
investment  in  each  class  of  loans  by  credit  quality 
indicator as of the dates indicated:

The 

following 

table  presents  our  recorded 
investment  in  loans,  disaggregated  based  on  our 
impairment methodology, as of the dates indicated:

December 31, 2019

(In millions)
Investment grade(1)
Speculative(2)

Special mention(3)
Substandard(4)

Commercial
and
Financial

Commercial
Real Estate

Total Loans 

$

19,501

$

1,766

$

5,008

25

9

—

—

—

21,267

5,008

25

9

Total

$

24,543

$

1,766

$

26,309

December 31, 2018

(In millions)
Investment grade(1)
Speculative(2)
Substandard(4)

Total

Commercial 
and 
Financial

Commercial 
Real Estate

Total Loans 

$

$

19,599

$

874

$

5,308

8

—

—

20,473

5,308

8

24,915

$

874

$

25,789

(1) Investment grade loans consist of counterparties with strong credit quality 
and  low  expected  credit  risk  and  probability  of  default.  Ratings  apply  to 
counterparties with a strong capacity to support the timely repayment of any 
financial commitment.
(2) Speculative loans consist of counterparties that face ongoing uncertainties 
or exposure to business, financial, or economic downturns. However, these 
counterparties may have financial flexibility or access to financial alternatives, 
which allow for financial commitments to be met.
(3) Special mention loans consist of counterparties with potential weaknesses 
that, if uncorrected, may result in deterioration of repayment prospects.
(4) Substandard loans consist of counterparties with well-defined weaknesses 
that jeopardize repayment with the possibility we will sustain some loss.

We use an internal risk-rating system to assess 
our  risk  of  credit  loss  for  each  loan.  This  risk-rating 
process  incorporates  the  use  of  risk-rating  tools  in 
conjunction  with  management  judgment.  Qualitative 
and  quantitative  inputs  are  captured  in  a  systematic 
manner,  and  following  a  formal  review  and  approval 
process, an internal credit rating based on our credit 
scale is assigned.

In  assessing  the  risk  rating  assigned  to  each 
individual loan, among the factors considered are the 
borrower's debt capacity, collateral coverage, payment 
history and delinquency experience, financial flexibility 
and  earnings  strength,  the  expected  amounts  and 
source  of  repayment, 
level  and  nature  of 
the 
contingencies, if any, and the industry and geography 
in  which  the  borrower  operates.  These  factors  are 
based  on  an  evaluation  of  historical  and  current 
information,  and  involve  subjective  assessment  and 
interpretation. Credit counterparties are evaluated and 
risk-rated  on  an  individual  basis  at  least  annually. 
Management considers the ratings to be current as of 
December 31, 2019.

We  review  loans  for  indicators  of  impairment. 
Loans where indicators exist are evaluated individually 
for impairment at least quarterly. For those loans where 
no  such  indicators  are  identified,  the  loans  are 
collectively evaluated for impairment. 

December 31, 2019

(In millions)

Loans:

Commercial 
and 
Financial

Commercial 
Real Estate

Total Loans 

Individually evaluated 
for impairment(1)

Collectively evaluated
for impairment

Total

$

$

25

$

— $

25

24,518

1,766

26,284

24,543

$

1,766

$

26,309

December 31, 2018

(In millions)

Loans:

Commercial 
and 
Financial

Commercial 
Real Estate

Total Loans 

Individually evaluated 
for impairment(1)

Collectively evaluated 
for impairment

Total

$

$

8

$

— $

8

24,907

874

25,781

24,915

$

874

$

25,789

(1) As of December 31, 2019, we had one loan for $25 million in the commercial and 
financial segment that was individually evaluated for impairment and deemed to be 
impaired. We recorded a specific reserve of $1 million on that loan. As of December 
31, 2018, we had one loan for $8 million in the commercial and financial segment 
that was individually evaluated for impairment and deemed to be impaired. We did 
not record any reserve on this loan, which was subsequently paid in full in January 
2019.

In certain circumstances, we restructure troubled 
loans  by  granting  concessions 
to  borrowers 
experiencing financial difficulty. Once restructured, the 
loans  are  generally  considered  impaired  until  their 
maturity, regardless of whether the borrowers perform 
under the modified terms of the loans. There were no 
loans modified in troubled debt restructurings during the 
years ended December 31, 2019 and 2018.

We  generally  place  loans  on  non-accrual  status 
once  principal  or  interest  payments  are  90  days 
contractually  past  due,  or  earlier  if  management 
determines that full collection is not probable. Loans 90 
days past due, but considered both well-secured and 
in the process of collection, may be excluded from non-
accrual status. When we place a loan on non-accrual 
status,  the  accrual  of  interest  is  discontinued  and 
previously recorded but unpaid interest is reversed and 
generally  charged  against  interest  income.  For  loans 
on non-accrual status, income is recognized on a cash 
basis after recovery of principal, if and when interest 
payments are received. Loans may be removed from 
non-accrual  status  when  repayment  is  reasonably 
assured and performance under the terms of the loan 
has been demonstrated. As of December 31, 2019 and 
December 31, 2018, we had no loans on non-accrual 
status and no loans 30 days or more contractually past 
due.

 State Street Corporation | 142

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Allowance For Loan Losses

The  allowance  for  loan  losses,  recorded  as  a 
reduction  of  loans  in  our  consolidated  statement  of 
condition,  represents  management’s  estimate  of 
incurred  credit  losses  in  our  loan  portfolio  as  of  the 
balance sheet date. The allowance is evaluated on a 
regular basis by management. Factors considered in 
evaluating  the  appropriate  level  of  the  allowance  for 
each  segment  of  our  loan  portfolio  include  loss 
experience,  the  probability  of  default  reflected  in  our 
counterparty's 
internal 
creditworthiness,  current  economic  conditions  and 
adverse situations that may affect the borrower’s ability 
to  repay,  the  estimated  value  of  the  underlying 
collateral, if any, the performance of individual credits 
in relation to contract terms, and other relevant factors. 

rating 

risk 

the 

of 

Loans are charged off to the allowance for loan 
losses in the reporting period in which either an event 
occurs that confirms the existence of a loss on a loan, 
including a sale of a loan below its carrying value, or a 
portion of a loan is determined to be uncollectible. In 
addition,  any  impaired  loan  that  is  determined  to  be 
collateral-dependent is reduced to an amount equal to 
the fair value of the collateral less costs to sell. A loan  
is identified as collateral-dependent when management 
determines  that  it  is  probable  that  the  underlying 
collateral  will  be  the  sole  source  of  repayment. 
Recoveries  are  recorded  on  a  cash  basis  as 
adjustments to the allowance. 

The  following  table  presents  activity  in  the 

allowance for loan losses for the periods indicated:

(In millions)

Allowance for loan losses:

Beginning balance
Provision for loan losses(1)
Charge-offs(1)

Ending balance

Years Ended December 31,

2019

2018

2017

$

$

67

10

(3)

$

54

15

(2)

$

74

$

67

$

53

2

(1)

54

(1) The provisions and charge-offs for loans were primarily attributable to exposure to 
senior secured loans to non-investment grade borrowers, purchased in connection 
with our loans.

Loans are reviewed on a regular basis, and any 
provisions  for  loan  losses  that  are  recorded  reflect 
management's  estimate  of  the  amount  necessary  to 
maintain  the  allowance  for  loan  losses  at  a  level 
considered  appropriate  to  absorb  estimated  incurred 
losses in the loan portfolio.

Off-Balance Sheet Credit Exposures

The 

reserve 

for  off-balance  sheet  credit 
exposures,  recorded  in  accrued  expenses  and  other 
liabilities  in  our  consolidated  statement  of  condition, 
represents management’s estimate of probable credit 
losses primarily in outstanding letters and lines of credit 
and other credit-enhancement facilities provided to our 
clients and outstanding as of the balance sheet date. 

The  reserve  is  evaluated  on  a  regular  basis  by 
management.  Factors  considered  in  evaluating  the 
appropriate  level  of  this  reserve  are  similar  to  those 
considered  with  respect  to  the  allowance  for  loan 
losses.  Provisions  to  maintain  the  reserve  at  a  level 
considered by us to be appropriate to absorb estimated 
incurred  credit  losses  in  outstanding  facilities  are 
recorded  in  other  expenses  in  our  consolidated 
statement of income.

Note 5.    Goodwill and Other Intangible Assets

long-lived 

Goodwill represents the excess of the cost of an 
acquisition  over  the  fair  value  of  the  net  tangible  and 
other intangible assets acquired. Other intangible assets 
intangible  assets, 
represent  purchased 
primarily client relationships, that can be distinguished 
from goodwill because of contractual rights or because 
the asset can be exchanged on its own or in combination 
with a related contract, asset or liability. Goodwill is not 
amortized, but is subject to at least annual evaluation for 
impairment.  Other  intangible  assets,  which  are  also 
subject to annual evaluation for impairment, are mainly 
related to client relationships, which are amortized on a 
straight-line  basis  over  periods  ranging  from  five  to 
twenty  years,  technology  assets,  which  are  amortized 
on a straight-line basis over periods ranging from three 
to ten years, and core deposit intangible assets, which 
are  amortized  on  a  straight-line  basis  over  periods 
ranging  from  sixteen  to  twenty-two  years,  with  such 
amortization  recorded 
in  our 
consolidated statement of income.

in  other  expenses 

Impairment  of  goodwill  is  deemed  to  exist  if  the 
carrying value of a reporting unit, including its allocation 
of  goodwill  and  other  intangible  assets,  exceeds  its 
estimated  fair  value.  Impairment  of  other  intangible 
assets  is  deemed  to  exist  if  the  balance  of  the  other 
intangible  asset  exceeds  the  cumulative  expected  net 
cash  inflows  related  to  the  asset  over  its  remaining 
estimated  useful  life.  If  these  reviews  determine  that 
goodwill  or  other  intangible  assets  are  impaired,  the 
value  of  the  goodwill  or  the  other  intangible  asset  is 
written down through a charge to other expenses in our 
consolidated  statement  of  income.  There  were  no
impairments  to  goodwill  or  other  intangible  assets  in 
2019, 2018 and 2017.

 State Street Corporation | 143

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The  following  table  presents  the  gross  carrying 
amount,  accumulated  amortization  and  net  carrying 
amount of other intangible assets by type as of the dates 
indicated:

December 31, 2019

(In millions)

Other intangible
assets:

Gross
Carrying
Amount

Accumulated
Amortization

Net
Carrying
Amount

Client relationships

$

3,104

$

(1,718) $

1,386

Technology

Core deposits

Other

Total

December 31, 2018

(In millions)

Other intangible 
assets:

403

673

100

(87)

(381)

(64)

316

292

36

$

4,280

$

(2,250) $

2,030

Gross
Carrying
Amount

Accumulated
Amortization

Net
Carrying
Amount

Client relationships

$

3,262

$

(1,605) $

1,657

Technology

Core deposits

Other

Total

389

676

103

(49)

(350)

(57)

340

326

46

$

4,430

$

(2,061) $

2,369

Amortization  expense  related  to  other  intangible 
assets was $236 million, $226 million and $214 million
in 2019, 2018  and 2017, respectively.

Expected  future  amortization  expense  for  other 
intangible assets recorded as of December 31, 2019 is 
as follows:

(In millions)

Future Amortization

Years Ended December 31,

2020

2021

2022

2023

2024

$

240

230

227

226

220

The  following  table  presents  changes  in  the 
carrying amount of goodwill during the periods indicated:

(In millions)

Goodwill:

Ending balance
December 31, 2017
Acquisitions(1)

Foreign currency
translation

Ending balance
December 31, 2018
Acquisitions(2)

Foreign currency
translation

Ending balance
December 31, 2019

Investment
Servicing(1)

Investment
Management

Total

$

5,752

$

270

$

1,512

(84)

7,180

122

(13)

—

(4)

266

—

1

6,022

1,512

(88)

7,446

122

(12)

$

7,289

$

267

$

7,556

(1) Investment Servicing includes our acquisition of CRD. 
(2)  We have completed the purchase price accounting for the CRD acquisition 
as of March 31, 2019. Upon completion of valuation procedures related to the 
acquired  assets  and  assumed  liabilities,  primarily  the  identifiable  intangible 
assets,  we  recorded  measurement  period  adjustments  in  the  year  ended 
December 31, 2019, resulting in an increase in the goodwill of $113 million and 
a decrease of $93 million in other intangible assets.

The  following  table  presents  changes  in  the  net 
carrying  amount  of  other  intangible  assets  during  the 
periods indicated:

(In millions)

Other intangible
assets:

Ending balance 
December 31, 2017

Acquisitions(1)

Amortization

Foreign currency
translation

Ending balance 
December 31, 2018

Acquisitions(2)

Amortization

Foreign currency
translation

Ending balance 
December 31, 2019

Investment
Servicing(1)

Investment
Management

Total

$

1,432

$

181

$

1,007

(196)

(25)

—

(30)

—

1,613

1,007

(226)

(25)

$

2,218

$

151

$

2,369

(93)

(207)

(10)

—

(29)

—

(93)

(236)

(10)

$

1,908

$

122

$

2,030

(1) Investment Servicing includes our acquisition of CRD.
(2) We have completed the purchase price accounting for the CRD acquisition as 
of  March  31,  2019.  Upon  completion  of  valuation  procedures  related  to  the 
acquired  assets  and  assumed  liabilities,  primarily  the  identifiable  intangible 
assets,  we  recorded  measurement  period  adjustments  in  the  year  ended 
December 31, 2019, resulting in a decrease in the fair value of other intangible 
assets of $93 million, with a corresponding increase to goodwill. 

 State Street Corporation | 144

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 6.    Other Assets
The following table presents the components of other assets as of the dates indicated:

(In millions)
Securities borrowed(1)

Derivative instruments, net

Bank-owned life insurance

Investments in joint ventures and other unconsolidated entities

Collateral, net
Right-of-use assets(2)

Accounts receivable

Prepaid expenses

Receivable for securities settlement

Income taxes receivable
Deferred tax assets, net of valuation allowance(3)

Deposits with clearing organizations

Other

Total

$

$

December 31, 2019

December 31, 2018

18,524

$

4,753

3,395

2,899

874

858

432

395

336

309

216

58

962

19,575

5,189

3,323

2,882

1,354

—

308

493

531

129

113

58

834

34,011

$

34,789

(1) Refer to Note 11, for further information on the impact of collateral on our financial statement presentation of securities borrowing and securities lending transactions.
(2) We adopted ASU 2016-02, Leases (Topic 842) and relevant amendments, effective January 1, 2019. Refer to Note 1 for further information on this new accounting standard.
(3) Deferred tax assets and liabilities recorded in our consolidated statement of condition are netted within the same tax jurisdiction.

Note 7.    Deposits

As of December 31, 2019, we had $35.15 billion of time deposits outstanding, of which $3.00 billion were wholesale 
CDs, $32.01 billion were derived from client deposits (payable on demand to such clients) and held in a time deposit 
established by us as the agent and $139 million were non-U.S. and all of which are scheduled to mature in 2020. As 
of December 31, 2018, we had $46.40 billion of time deposits outstanding, of which $4.52 billion were wholesale CDs, 
$41.57  billion  were  derived  from  client  deposits  (payable  on  demand  to  such  clients)  and  held  in  a  time  deposit 
established by us as the agent and $314 million were non-U.S. As of December 31, 2019 and 2018, all U.S. and non-
U.S. time deposits were in amounts of $250,000 or more. Demand deposit overdrafts of $3.26 billion and $5.44 billion
were included as loan balances at December 31, 2019 and 2018, respectively.

Note 8.    Short-Term Borrowings

Our  short-term  borrowings  include  securities  sold  under  repurchase  agreements,  short-term  borrowings 
associated with our tax-exempt investment program (more fully described in Note 14) and other short-term borrowings.

Collectively, short-term borrowings had weighted-average interest rates of 1.64% and 0.88% in 2019 and 2018, 

respectively.

The following table presents information with respect to the amounts outstanding and weighted-average interest 
rates  of  the  primary  components  of  our  short-term  borrowings  as  of  and  for  the  years  ended  December  31:

(Dollars in millions)

Securities Sold Under
Repurchase Agreements

Tax-Exempt
Investment Program

2019

2018

2017

2019

2018

2017

2019

Other

2018

2017

Balance as of December 31

$ 1,102

$ 1,082

$ 2,842

$

823

$

931

$ 1,078

$

— $ 2,000

$

Maximum outstanding as of
any month-end

Average outstanding during
the year

Weighted-average interest
rate as of year-end

Weighted-average interest
rate during the year

nm Not meaningful

—

—

1

4,125

3,441

4,302

1,616

2,048

3,683

931

898

1,078

1,158

1,023

1,127

—

3

2,000

nm

.00%

1.38%

.03%

1.75%

1.74%

1.45%

.00%

2.68%

.00%

1.90

.62

.05

1.51

1.46

.79

.01

nm

.00

 State Street Corporation | 145

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Obligations to repurchase securities sold are recorded as a liability in our consolidated statement of condition. 
U.S. government securities with a fair value of $4.11 billion underlying the repurchase agreements remained in our 
investment securities portfolio as of December 31, 2019.

The following table presents information about these U.S. government securities and the carrying value of the 

related repurchase agreements, including accrued interest, as of December 31, 2019.

U.S. Government
Securities Sold

Amortized
Cost

Fair Value

Repurchase
Agreements(1)

Amortized
Cost

$

3,891

$

4,112

$

1,102

(In millions)

Overnight maturity

(1) Collateralized by investment securities.

We maintain an agreement with a clearing organization that enables us to net all securities purchased under 
resale agreements and sold under repurchase agreements with counterparties that are also members of the clearing 
organization. As a result of this netting, the average balances of securities purchased under resale agreements and 
securities sold under repurchase agreements were reduced by $86.67 billion in 2019 compared to $35.74 billion in 
2018. The increase in average balance sheet netting, in 2019 compared to 2018, is primarily due to the expansion of 
our FICC program and new client activity.

State Street Bank currently maintains a line of credit of CAD 1.40 billion, or approximately $1.08 billion, as of 
December 31, 2019, to support its Canadian securities processing operations. The line of credit has no stated termination 
date and is cancelable by either party with prior notice. As of December 31, 2019 and 2018, there was no balance 
outstanding on this line of credit.

Note 9.    Long-Term Debt

(Dollars in millions)

Issuance Date

Maturity Date

Coupon Rate

Seniority

Parent Company And Non-Banking Subsidiary Issuances

Interest Due
Dates

As of December 31,

2019

2018

August 18, 2015

August 18, 2015

August 18, 2025

August 18, 2020

November 19, 2013

November 20, 2023

December 15, 2014

May 15, 2013

December 16, 2024
May 15, 2023(2)

November 1, 2019

November 1, 2025

May 15, 2017

May 15, 2023

March 7, 2011

May 19, 2016

May 19, 2016

March 7, 2021

May 19, 2021

May 19, 2026

December 3, 2018

December 3, 2029

December 3, 2018

December 3, 2024

3.55%

2.55%

3.7%

3.3%

3.1%

2.354%

2.653%

4.375%

1.95%

2.65%

4.141%

3.776%

Senior notes

Senior notes

Senior notes

Senior notes

Subordinated notes

Fixed-to-floating rate senior
notes

Fixed-to-floating rate senior
notes

Senior notes

Senior notes

Senior notes

Fixed-to-floating rate senior
notes

Fixed-to-floating rate senior
notes

August 18, 2015

August 18, 2020

Floating-rate

Senior notes

April 30, 2007

June 15, 2047

Floating-rate

Junior subordinated debentures

November 1, 2019

November 1, 2034

3.031%

Fixed-to-floating rate senior
subordinated notes

May 15, 2028

Floating-rate

Junior subordinated debentures

June 15, 2026(3)

7.35%

Senior notes

May 15, 1998

June 21, 1996

Parent Company

Long-term finance leases

Total long-term debt

2/18; 8/18(1)

2/18; 8/18
5/20; 11/20(1)
6/16; 12/16(1)
5/15; 11/15(1)

5/1; 11/1

5/15; 11/15(1)

3/7; 9/7(1)
5/19; 11/19(1)
5/19; 11/19(1)

6/3; 12/3(1)

6/3; 12/3(1)

2/18; 5/18; 8/18;
11/18
3/15; 6/15; 9/15;
12/15

5/1; 11/1(2)

2/15; 5/15; 8/15;
11/15
6/15; 12/15

$

1,331

$

1,191

1,037

1,022

1,006

991

753

748

744

741

546

522

500

499

492

100

150

136

1,268

1,177

1,006

979

972

—

734

731

725

698

513

507

499

794

—

150

150

190

$

12,509

$

11,093

(1)  We have entered into interest rate swap agreements, recorded as fair value hedges, to modify our interest expense on these senior and subordinated notes from a fixed rate to a floating rate. 
As of both December 31, 2019 and 2018, the carrying value of long-term debt associated with these fair value hedges was $157 million. Refer to Note 10 for additional information about fair 
value hedges.

(2)  The subordinated notes qualify for inclusion in tier 2 regulatory capital under current federal regulatory capital guidelines.
(3)  We may not redeem notes prior to their maturity.

 State Street Corporation | 146

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

In the fourth quarter of 2019, we completed a cash 
tender offer for approximately $297 million of our $800 
million  aggregate  principal  amount  of  outstanding 
floating rate junior subordinated debentures due 2047, 
resulting  in  a  gain  of  approximately  $44  million. 
Additionally, in the fourth quarter of 2019, we completed 
a redemption for approximately $50 million of our $150 
million  aggregate  principal  amount  of  outstanding 
floating rate junior subordinated debentures due 2028.

Termination of Replacement Capital Covenant

junior 

floating 

Prior to November 20, 2019, we were subject to a 
replacement capital covenant dated April 30, 2007 (the 
Original  RCC),  as  amended  by  the  amendment  to 
replacement capital covenant dated May 13, 2016 (the 
RCC Amendment and, together with the Original RCC, 
the  Replacement  Capital  Covenant).  Pursuant  to  the 
terms of the Replacement Capital Covenant, neither us 
nor any of our subsidiaries, including State Street Bank, 
was permitted to repay, redeem or purchase any of the 
outstanding 
subordinated 
rate 
debentures  due  2047  prior  to  June  1,  2047  unless 
certain  conditions  had  been  satisfied,  except  to  the 
extent  that  (i)  we  obtained  the  prior  approval  of  the 
Federal Reserve, if such approval was then required, 
and  (ii)  we  had  received  proceeds,  up  to  specified 
percentages of the aggregate principal amount repaid 
or the applicable redemption or purchase price, from 
the  sale  or  issuance  of  qualifying  securities  with 
characteristics that are the same as, or more equity-like 
than, the applicable characteristics of the floating rate 
junior  subordinated  debentures  due  2047  during  the 
180 days prior to the date of that repayment, redemption 
or purchase (which period was to be shortened under 
certain  specified  circumstances).  The  Replacement 
Capital  Covenant  was  a  covenant  for  the  benefit  of 
persons  buying,  holding  or  selling  specified  series  of 
our  unsecured 
indebtedness  or  our 
depository institution subsidiaries (the Covered Debt). 
The  original  Covered  Debt  under  the  Replacement 
Capital  Covenant  were  the  outstanding  floating  rate 
junior subordinated debentures due 2028.

long-term 

The  Replacement  Capital  Covenant  was 
terminated  automatically  without  further  action  on 
November  20,  2019,  following  the  settlement  of  the 
partial  redemption  of  approximately  $50  million 
aggregate  principal  amount  of  floating  rate  junior 
subordinated  debentures  due  2028  and 
the 
redesignation of our 2.650% Senior Notes due 2026 as 
Covered  Debt  for  the  purposes  of  the  Replacement 
Capital  Covenant,  and  purchases  of  the  floating  rate 
junior  subordinated  debentures  due  2047  are 
permissible without issuing qualifying securities under 
the Replacement Capital Covenant. The Original RCC 
and the RCC Amendment were included as Exhibit 99.2 
and Exhibit 99.3 to our Current Report on Form 8-K, 
which was filed on November 21, 2019.

Parent Company

As  of  December  31,  2019  and  2018,  long-term 
finance leases included $136 million and $190 million, 
respectively,  related 
to  our  One  Lincoln  Street 
headquarters building and related underground parking 
garage. Refer to Note 20 for additional information.

Note 10.    Derivative Financial Instruments

We use derivative financial instruments to support 
our clients' needs and to manage our interest rate and 
currency risks. These financial instruments consist of 
FX  contracts  such  as  forwards,  futures  and  options 
contracts; interest rate contracts such as interest rate 
swaps (cross currency and single currency) and futures; 
and other derivative contracts. Derivative instruments 
used  for  risk  management  purposes  that  are  highly 
effective  in  offsetting  the  risk  being  hedged  are 
generally designated as hedging instruments in hedge 
accounting  relationships,  while  others  are  economic 
hedges  and  not  designated  in  hedge  accounting 
relationships.  Derivatives 
in  hedge  accounting 
relationships  are  disclosed  according  to  the  type  of 
hedge, such as, fair value, cash flow, or net investment. 
Derivatives  designated  as  hedging  instruments  in 
hedge accounting relationships are carried at fair value 
with change in fair value recognized in the consolidated 
statement of income or OCI, as appropriate. Derivatives 
not  designated  in  hedge  accounting  relationships 
include those derivatives entered into to support client 
needs and derivatives used to manage interest rate or 
foreign currency risk associated with certain assets and 
liabilities. Such derivatives are carried at fair value with 
changes  in  fair  value  recognized  in  the  consolidated 
statement of income.

Derivatives  Not  Designated 
Instruments

as  Hedging 

instruments, 

We  provide  foreign  exchange  forward  contracts 
and options in support of our client needs, and also act 
as  a  dealer  in  the  currency  markets. As  part  of  our 
trading  activities,  we  assume  positions  in  both  the 
foreign exchange and interest rate markets by buying 
and  selling  cash  instruments  and  using  derivative 
foreign  exchange 
financial 
forward contracts, foreign exchange and interest rate 
options, interest rate forward contracts, and interest rate 
futures. The entire change in the fair value of our non-
hedging derivatives utilized in our trading activities are 
recorded in foreign exchange trading services revenue, 
and the entire change in fair value of our non-hedging 
derivatives 
asset-and-liability 
management  activities  are  recorded  in  net  interest 
income.

including 

utilized 

our 

in 

We  enter  into  stable  value  wrap  derivative 
contracts with unaffiliated stable value funds that allow 
a stable value fund to provide book value coverage to 

 State Street Corporation | 147

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

its participants. These derivatives contracts qualify as 
guarantees as described in Note 12.

We grant deferred cash awards to certain of our 
employees  as  part  of  our  employee 
incentive 
compensation plans. We account for these awards as 
derivative  financial  instruments,  as  the  underlying 
referenced shares are not equity instruments of ours. 
The fair value of these derivatives is referenced to the 
value  of  units  in  State  Street-sponsored  investment 
funds or funds sponsored by other unrelated entities. 
We re-measure these derivatives to fair value quarterly, 
and record the change in value in compensation and 
employee  benefits  expenses  in  our  consolidated 
statement of income.

Derivatives Designated as Hedging Instruments

In  connection  with  our  asset-and-liability 
management  activities,  we  use  derivative  financial 
instruments to manage our interest rate risk and foreign 
currency risk for certain assets and liabilities. At both 
the inception of the hedge and on an ongoing basis, we 
formally assess and document the effectiveness of a 
derivative designated in a hedging relationship and the 
likelihood that the derivative will be an effective hedge 
in  future  periods.  We  discontinue  hedge  accounting 
prospectively when we determine that the derivative is 
no longer highly effective in offsetting changes in fair 
value or cash flows of the underlying risk being hedged, 
the  derivative  expires,  terminates  or  is  sold,  or 
management discontinues the hedge designation.

liability  or 

includes 
the  asset  or 

The  risk  management  objective  of  a  highly 
effective  hedging  strategy  that  qualifies  for  hedge 
accounting must be formally documented. The hedge 
the  derivative  hedging 
documentation 
instrument, 
forecasted 
transaction, type of risk being hedged and method for 
assessing  hedge  effectiveness  of 
the  derivative 
prospectively and retrospectively. We use quantitative 
methods including regression analysis and cumulative 
dollar offset method, comparing the change in the fair 
value of the derivative to the change in fair value or the 
cash  flows  of  the  hedged  item.  We  may  also  utilize 
qualitative methods such as matching critical terms and 
evaluation  of  any  changes  in  those  critical  terms. 
Effectiveness  is  assessed  and  documented  quarterly 
and  if  determined  that  the  derivative  is  not  highly 
effective  at  hedging 
the  designated  risk  hedge 
accounting is discontinued.

Fair Value Hedges

Derivatives designated as fair value hedges are 
utilized to mitigate the risk of changes in the fair values 
of recognized assets and liabilities, including long-term 
debt, AFS securities, and foreign currency investment 
securities. We use interest rate or FX contracts in this 
manner to manage our exposure to changes in the fair 
value of hedged items caused by changes in interest 
rates or FX rates. 

Changes  in  the  fair  value  of  the  derivative  and 
changes in fair value of the hedged item due to changes 
in  the  hedged  risk  are  recognized  in  earnings  in  the 
same line item. If a hedge is terminated, but the hedged 
item was not derecognized, all remaining adjustments 
to the carrying amount of the hedged item are amortized 
over a period that is consistent with the amortization of 
other  discounts  or  premiums  associated  with  the 
hedged item. 
Cash Flow Hedges

in 

liabilities  or 

Derivatives designated as cash flow hedges are 
utilized  to  offset  the  variability  of  cash  flows  of 
recognized  assets  or 
forecasted 
transactions.  We  have  entered  into  FX  contracts  to 
hedge  the  change  in  cash  flows  attributable  to  FX 
movements 
currency  denominated 
investment  securities.  Additionally,  we  have  entered 
into  interest  rate  swap  agreements  to  hedge  the 
forecasted cash flows associated with LIBOR indexed 
floating-rate loans. The interest rate swaps synthetically 
convert the loan interest receipts from a variable-rate 
to a fixed-rate, thereby mitigating the risk attributable to 
changes in the LIBOR benchmark rate.

foreign 

Changes in fair value of the derivatives designated 
as cash flow hedges are initially recorded in AOCI and 
then  reclassified  into  earnings  in  the  same  period  or 
periods during which the hedged forecasted transaction 
affects earnings and are presented in the same income 
statement line item as the earnings effect of the hedged 
item. If the hedge relationship is terminated, the change 
in  fair  value  on  the  derivative  recorded  in  AOCI  is 
reclassified into earnings consistent with the timing of 
the  hedged  item.  For  hedge  relationships  that  are 
discontinued because a forecasted transaction is not 
expected to occur according to the original hedge terms, 
any  related  derivative  values  recorded  in  AOCI  are 
immediately recognized in earnings. As of December 
31, 2019, the maximum maturity date of the underlying 
loans is approximately 4.7 years.

Net Investment Hedges

Derivatives categorized as net investment hedges 
are  entered  into  to  protect  the  net  investment  in  our 
in 
foreign  operations  against  adverse  changes 
exchange rates. We use FX forward contracts to convert 
the foreign currency risk to U.S. dollars to mitigate our 
exposure to fluctuations in FX rates. The changes in fair 
value of the FX forward contracts are recorded, net of 
taxes, in the foreign currency translation component of 
OCI.

 State Street Corporation | 148

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the aggregate contractual, or notional, amounts of derivative financial instruments 

including those entered into for trading and asset-and-liability management activities as of the dates indicated:

(In millions)

December 31, 2019

December 31, 2018

Derivatives not designated as hedging instruments:

Interest rate contracts:

Futures

Foreign exchange contracts:

Forward, swap and spot

Options purchased

Options written

Futures

Other:

Stable value contracts(1)
Deferred value awards(2)

Derivatives designated as hedging instruments:

Interest rate contracts:

Swap agreements

Foreign exchange contracts:

Forward and swap

$

4,368

$

2,348

2,378,808

2,238,819

1,581

1,110

1,040

26,895

389

15,196

3,176

578

576

49

26,634

434

10,596

3,412

(1) The notional value of the stable value contracts represents our maximum exposure. However, exposure to various stable value contracts is generally contractually 
limited to substantially lower amounts than the notional values.
(2) Represents grants of deferred value awards to employees; refer to discussion in this note under "Derivatives Not Designated as Hedging Instruments."

Notional  amounts  are  provided  here  as  an  indication  of  the  volume  of  our  derivative  activity  and  serve  as  a 

reference to calculate the fair values of the derivative.

The following tables present the fair value of derivative financial instruments, excluding the impact of master 
netting agreements, recorded in our consolidated statement of condition as of the dates indicated. The impact of master 
netting agreements is provided in Note 11.

(In millions)

December 31, 2019

December 31, 2018

December 31, 2019

December 31, 2018

Derivative Assets(1)

Derivative Liabilities(2)

Derivatives not designated as hedging instruments:

Foreign exchange contracts

Other derivative contracts

Total

Derivatives designated as hedging instruments:

Foreign exchange contracts

Interest rate contracts

Total

$

$

$

$

15,140

$

16,369

$

15,054

$

—

—

182

15,140

$

16,369

$

15,236

$

— $

8

8

$

17

13

30

$

$

$

96

49

145

$

16,434

214

16,648

88

71

159

(1) Derivative assets are included within other assets in our consolidated statement of condition. 
(2) Derivative liabilities are included within other liabilities in our consolidated statement of condition.

 State Street Corporation | 149

630

$

723

$

—

(153)

(3)

—

—

—

(41)

(6)

(1)

5

632

(23)

—

8

—

—

(143)

474

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables present the impact of our use of derivative financial instruments on our consolidated statement 

of income for the periods indicated:

Years Ended December 31,

2019

2018

2017

Location of Gain (Loss) on
Derivative in Consolidated
Statement of Income

Amount of Gain (Loss) on Derivative Recognized
in Consolidated Statement of Income

(In millions)

Derivatives not designated as hedging
instruments:

Foreign exchange contracts

Foreign exchange contracts

Foreign exchange contracts

Interest rate contracts

Interest rate contracts

Foreign exchange trading services revenue $
Software and processing fees(1)
Interest expense(1)

Foreign exchange trading services revenue
Software and processing fees(1)

Other derivative contracts

Foreign exchange trading services revenue

Other derivative contracts

Compensation and employee benefits

Total

(205)

269

$

(171)

509

$

$

(1) 2018 includes approximately $15 million of swap costs related to the first quarter of 2018 that were reclassified from software and processing fees to NII.

The  following  table  shows  the  carrying  amount  and  associated  cumulative  basis  adjustments  related  to  the 
application of hedge accounting that is included in the carrying amount of hedged assets and liabilities in fair value 
hedging relationships:

(In millions)

Long-term debt

Available-for-sale securities

Total

(In millions)

Long-term debt

Available-for-sale securities

Total

December 31, 2019

Hedged Items Currently Designated

Hedged Items No Longer Designated(1)

Carrying Amount of 
Assets and 
Liabilities(2)

Cumulative Hedge
Accounting Basis
Adjustments

Carrying Amount of
Assets and
Liabilities

Cumulative Hedge
Accounting Basis
Adjustments

$

$

9,769

$

940

10,709

$

164

$

49

213

$

1,199

$

—

1,199

$

(8)

—

(8)

December 31, 2018

Hedged Items Currently Designated

Hedged Items No Longer Designated(1)

Carrying Amount of 
Assets and 
Liabilities(2)

Cumulative Hedge
Accounting Basis
Adjustments

Carrying Amount of
Assets and
Liabilities

Cumulative Hedge
Accounting Basis
Adjustments

$

$

8,270

$

1,496

9,766

$

(137) $

72

(65) $

1,197

$

50

1,247

$

(20)

1

(19)

(1) Represents hedged items no longer designated in qualifying fair value hedging relationships for which an associated basis adjustment exists at the balance sheet 
date.
(2) Does not include the carrying amount of hedged items when only foreign currency risk is the designated hedged risk. The carrying amount excluded for investment 
securities was zero and $458 million for December 31, 2019 and December 31, 2018, respectively.

As of December 31, 2019 and December 31, 2018, the total notional amount of the interest rate swaps of fair 

value hedges was $10.20 billion and $9.30 billion, respectively.

 State Street Corporation | 150

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following tables present the impact of our use of derivative financial instruments on our consolidated statement 

of income for the periods indicated:

Location of
Gain (Loss) on
Derivative in
Consolidated
Statement of Income

Years Ended December 31,
2017
2018
2019
Amount of Gain
(Loss) on Derivative
Recognized in
Consolidated
Statement of Income

Hedged Item
in Fair Value
Hedging
Relationship

Location of Gain
(Loss) on
Hedged Item in
Consolidated
Statement of Income

(In millions)

Derivatives designated as fair value hedges:

Foreign exchange
contracts

Foreign exchange
contracts

Software and
processing fees

Software and 
processing fees

Interest rate contracts

Net interest income

Interest rate contracts

Net interest income

Interest rate contracts

Interest rate contracts

Total

Software and 
processing fees

Software and 
processing fees

$ — $

(74) $

18

—

(328)

626

Investment
securities

Foreign
exchange
deposit

Software and
processing fees

Software and
processing fees

(4)

266

—

—

31

(58)

—

—

Available-for-
sale securities(1) Net interest income

—

— Long-term debt

Net interest income

(255)

Available-for-
sale securities(1)

Software and 
processing fees

39

(38)

Long-term debt

Software and
processing fees

—

—

—

2

328

(626)

(32)

49

—

—

—

—

(37)

39

$

262

$ (429) $

645

$ (253) $

419

$ (642)

Years Ended December 31,
2017
2018
2019
Amount of Gain
(Loss) on Hedged
Item Recognized in
Consolidated
Statement of Income

$

— $

74

$

(18)

(1) In 2019, 2018 and 2017, $18 million, $24 million and $22 million, respectively, of net unrealized gains on AFS investment securities designated in fair value hedges 
were recognized in OCI.

Years Ended December 31,
2018

2017

2019

(In millions)

Amount of Gain or (Loss) Recognized in
Other Comprehensive Income on Derivative

Derivatives designated as cash flow hedges:

Location of Gain or
(Loss) Reclassified from
Accumulated Other
Comprehensive Income
into Income

Years Ended December 31,
2018

2017

2019

Amount of Gain or (Loss) Reclassified from
Accumulated Other Comprehensive Income
into Income

Interest rate contracts

Foreign exchange contracts

Total derivatives designated as
cash flow hedges

$

$

$

8

43

(12) $

(12)

(14) Net interest income

(104) Net interest income

51

$

(24) $

(118)

Derivatives designated as net investment hedges:

Foreign exchange contracts

Total derivatives designated as
net investment hedges

Total

$

$

30

$

81

$

(160)

Gains (Losses) related to
investment securities, net

30

81

81

$

57

$

(160)

(278)

$

$

$

$

(10) $

27

17

$

(1) $

27

26

$

— $

— $

—

—

17

$

26

$

2

24

26

—

—

26

Derivatives Netting and Credit Contingencies

Netting

Derivatives  receivable  and  payable  as  well  as  cash  collateral  from  the  same  counterparty  are  netted  in  the 
consolidated  statement  of  condition  for  those  counterparties  with  whom  we  have  legally  binding  master  netting 
agreements in place. In addition to cash collateral received and transferred presented on a net basis, we also receive 
and transfer collateral in the form of securities, which mitigate credit risk but are not eligible for netting. Additional 
information on netting is provided in Note 11.

Credit Contingencies 

Certain of our derivatives are subject to master netting agreements with our derivative counterparties containing 
credit risk-related contingent features, which requires us to maintain an investment grade credit rating with the various 
credit  rating  agencies.  If  our  rating  falls  below  investment  grade,  we  would  be  in  violation  of  the  provisions,  and 
counterparties  to  the  derivatives  could  request  immediate  payment  or  demand  full  overnight  collateralization  on 
derivatives instruments in net liability positions. The aggregate fair value of all derivatives with credit contingent features 
and in a liability position as of December 31, 2019 totaled approximately $2.03 billion, against which we provided $0.71 
billion of collateral in the normal course of business. If our credit related contingent features underlying these agreements 
were  triggered  as  of  December 31,  2019,  the  maximum  additional  collateral  we  would  be  required  to  post  to  our 
counterparties is approximately $1.32 billion.

 State Street Corporation | 151

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 11.    Offsetting Arrangements 

Certain of our transactions are subject to master netting agreements that allow us to net receivables and payables 
by contract and settlement type. For those legally enforceable contracts, we net receivables and payables with the 
same counterparty on our statement of condition.

In addition to netting receivables and payables with our derivatives counterparty where a legal and enforceable 
netting arrangement exist, we also net related cash collateral received and transferred up to the fair value exposure 
amount.

With respect to our securities financing arrangements, we net balances outstanding on our consolidated statement 
of condition for those transactions that met the netting requirements and were transacted under a legally enforceable 
netting arrangement with the counterparty.

Securities  received  as  collateral  under  securities  financing  or  derivatives  transactions  can  be  transferred  as 
collateral in many instances. The securities received as proceeds under secured lending transactions are recorded at 
a value that approximates fair value in other assets in our consolidated statement of condition with a related liability 
to return the collateral, if we have the right to transfer or re-pledge the collateral.

As of December 31, 2019 and December 31, 2018, the value of securities received as collateral from third parties 
where we are permitted to transfer or re-pledge the securities totaled $10.09 billion and $11.69 billion, respectively, 
and the fair value of the portion that had been transferred or re-pledged as of the same dates was $5.72 billion and 
$5.31 million, respectively. 

 The following tables present information about the offsetting of assets related to derivative contracts and secured 

financing transactions, as of the dates indicated:

Assets:

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Cash collateral and securities netting

Total derivatives

Other financial instruments:

Resale agreements and securities 
borrowing(7)(8)

Total derivatives and other financial
instruments

December 31, 2019

Gross Amounts 
of Recognized 
Assets(1)(2)

Gross Amounts 
Offset in 
Statement of 
Condition(3)

Net Amounts of
Assets Presented in
Statement of
Condition

Gross Amounts Not Offset in
Statement of Condition

Cash and 
Securities 
Received(4)

Net Amount(5)

$

15,140

$

(8,081) $

7,059

$

— $

7,059

8

NA

15,148

(4)

(2,310)

(10,395)

4

(2,310)

4,753

—

(685)

(685)

4

(2,995)

4,068

179,989

(159,978)

20,011

(19,572)

439

$

195,137

$

(170,373) $

24,764

$

(20,257) $

4,507

 State Street Corporation | 152

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Assets:

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Cash collateral and securities netting

Total derivatives

Other financial instruments:

Resale agreements and securities 
borrowing(7)(8)

Total derivatives and other financial
instruments

December 31, 2018

Gross Amounts 
of Recognized 
Assets(1)(2)

Gross Amounts 
Offset in 
Statement of 
Condition(3)

Net Amounts of
Assets Presented in
Statement of
Condition

Gross Amounts Not Offset in
Statement of Condition

Cash and 
Securities 
Received(4)

Net Amount(5)

$

16,386

$

(10,223) $

6,163

$

— $

13

NA

16,399

—

(987)

(11,210)

13

(987)

5,189

—

(220)

(220)

6,163

13

(1,207)

4,969

116,143

(91,889)

24,254

(22,872)

1,382

$

132,542

$

(103,099) $

29,443

$

(23,092) $

6,351

(1) Amounts include all transactions regardless of whether or not they are subject to an enforceable netting arrangement.
(2) Refer to Note 1 and Note 2 for additional information about the measurement basis of derivative instruments.
(3) Amounts subject to netting arrangements which have been determined to be legally enforceable and eligible for netting in the consolidated statement of condition.
(4) Includes securities in connection with our securities borrowing transactions.
(5) Includes amounts secured by collateral not determined to be subject to enforceable netting arrangements.
(6) Variation margin payments presented as settlements rather than collateral.
(7) Included in the $20.01 billion as of December 31, 2019 were $1.49 billion of resale agreements and $18.52 billion of collateral provided related to securities borrowing. 
Included in the $24.25 billion as of December 31, 2018 were $4.68 billion of resale agreements and $19.58 billion of collateral provided related to securities borrowing. 
Resale agreements and collateral provided related to securities borrowing were recorded in securities purchased under resale agreements and other assets, respectively, 
in our consolidated statement of condition. Refer to Note 12 for additional information with respect to principal securities finance transactions.
(8) Offsetting of resale agreements primarily relates to our involvement in FICC, where we settle transactions on a net basis for payment and delivery through the Fedwire 
system.
NA Not applicable

The following tables present information about the offsetting of liabilities related to derivative contracts and secured 

financing transactions, as of the dates indicated:

Liabilities:

December 31, 2019

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Other derivative contracts

Cash collateral and securities
netting

Total derivatives

Other financial instruments:

Repurchase agreements and 
securities lending(7)(8)

Gross Amounts 
of Recognized 
Liabilities(1)(2)

Gross Amounts 
Offset in Statement 
of Condition(3)

Net Amounts of
Liabilities Presented in
Statement of Condition

Cash and 
Securities 
Received(4)

Net Amount(5)

Gross Amounts Not Offset in
Statement of Condition

$

15,150

$

(8,081) $

7,069

$

— $

7,069

49

182

NA

15,381

(4)

—

(837)

(8,922)

45

182

(837)

6,459

—

—

(557)

(557)

45

182

(1,394)

5,902

171,853

(159,977)

11,876

(10,793)

1,083

Total derivatives and other financial
instruments

$

187,234

$

(168,899) $

18,335

$

(11,350) $

6,985

 State Street Corporation | 153

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Gross Amounts of 
Recognized 
Liabilities(1)(2)

Gross Amounts Offset 
in Statement of 
Condition(3)

Net Amounts of
Liabilities Presented in
Statement of Condition

Gross Amounts Not Offset in
Statement of Condition

Cash and Securities 
Received(4)

Net Amount(5)

December 31, 2018

$

16,522

$

(10,223) $

6,299

$

— $

71

214

NA

16,807

—

—

(1,341)

(11,564)

71

214

(1,341)

5,243

—

—

(215)

(215)

6,299

71

214

(1,556)

5,028

104,494

(91,889)

12,605

(11,543)

1,062

121,301

$

(103,453) $

17,848

$

(11,758) $

6,090

Liabilities:

(In millions)

Derivatives:

Foreign exchange contracts
Interest rate contracts(6)

Other derivative contracts

Cash collateral and securities netting

Total derivatives

Other financial instruments:

Repurchase agreements and 
securities lending(7)(8)

Total derivatives and other financial
instruments

$

(1) Amounts include all transactions regardless of whether or not they are subject to an enforceable netting arrangement.
(2) Refer to Note 1 and Note 2 for additional information about the measurement basis of derivative instruments.
(3) Amounts subject to netting arrangements which have been determined to be legally enforceable and eligible for netting in the consolidated statement of condition.
(4) Includes securities provided in connection with our securities lending transactions.
(5) Includes amounts secured by collateral not determined to be subject to enforceable netting arrangements.
(6) Variation margin payments presented as settlements rather than collateral.
(7) Included in the $11.88 billion as of December 31, 2019 were $1.10 billion of repurchase agreements and $10.77 billion of collateral received related to securities 
lending transactions. Included in the $12.60 billion as of December 31, 2018 were $1.08 billion of repurchase agreements and $11.52 billion of collateral received related 
to  securities  lending  transactions.  Repurchase  agreements  and  collateral  received  related  to  securities  lending  were  recorded  in  securities  sold  under  repurchase 
agreements and accrued expenses and other liabilities, respectively, in our consolidated statement of condition. Refer to Note 12 for additional information with respect 
to principal securities finance transactions.
(8) Offsetting of repurchase agreements primarily relates to our involvement in FICC, where we settle transactions on a net basis for payment and delivery through the 
Fedwire system.
NA Not applicable

The  securities  transferred  under  resale  and  repurchase  agreements  typically  are  U.S. Treasury,  agency  and 
agency  MBS.  In  our  principal  securities  borrowing  and  lending  arrangements,  the  securities  transferred  are 
predominantly equity securities and some corporate debt securities. The fair value of the securities transferred may 
increase  in  value  to  an  amount  greater  than  the  amount  received  under  our  repurchase  and  securities  lending 
arrangements, which exposes us to counterparty risk. We require the review of the price of the underlying securities 
in relation to the carrying value of the repurchase agreements and securities lending arrangements on a daily basis 
and when appropriate, adjust the cash or security to be obtained or returned to counterparties that is reflective of the 
required collateral levels. 

The following table summarizes our repurchase agreements and securities lending transactions by category of 

collateral pledged and remaining maturity of these agreements as of the periods indicated:

(In millions)

Repurchase agreements:

U.S. Treasury and agency
securities

Total

Securities lending transactions:

US Treasury and agency
securities

Corporate debt securities

Equity securities
Other(1)

Total

Gross amount of recognized
liabilities for repurchase
agreements and securities
lending

As of December 31, 2019

As of December 31, 2018

Overnight and
Continuous

Up to 30
Days

Greater
than 90
Days

Total

Overnight and
Continuous

Up to 30
Days

Greater
than 90
Days

Total

$

156,465

$

— $

— $ 156,465

$

88,904

$

— $

— $ 88,904

156,465

15

354

7,389

7,500

15,258

—

—

—

—

—

—

—

156,465

88,904

—

—

88,904

—

—

130

—

130

15

354

7,519

7,500

15,388

249

278

6,426

8,500

15,453

—

—

137

—

137

—

—

—

—

—

249

278

6,563

8,500

15,590

$

171,723

$

— $

130

$ 171,853

$

104,357

$

137

$

— $ 104,494

(1) Represents a security interest in underlying client assets related to our enhanced custody business, which assets clients have allowed us to transfer and re-pledge.

 State Street Corporation | 154

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 12.    Commitments and Guarantees

The following table presents the aggregate gross 
contractual  amounts  of  our  off-balance  sheet 
commitments and off-balance sheet guarantees as of 
the dates indicated:

(In millions)

Commitments:

Unfunded credit facilities
Guarantees(1):

December 31,
2019

December 31,
2018

$

29,697

$

28,951

Indemnified securities financing $

367,901

$

Standby letters of credit

3,324

342,337

2,985

(1)  The  potential  losses  associated  with  these  guarantees  equal  the  gross 
contractual amounts and do not consider the value of any collateral or reflect 
any participations to independent third parties.

Unfunded Credit Facilities

Unfunded  credit  facilities  consist  of  liquidity 
facilities for our fund and municipal lending clients and 
undrawn lines of credit related to senior secured bank 
loans.

As of December 31, 2019, approximately 73% of 
our  unfunded  commitments  to  extend  credit  expire 
within one year. Since many of these commitments are 
expected to expire or renew without being drawn upon, 
the  gross  contractual  amounts  do  not  necessarily 
represent our future cash requirements.

Indemnified Securities Financing

On behalf of our clients, we lend their securities, 
as  agent,  to  brokers  and  other  institutions.  In  most 
circumstances,  we  indemnify  our  clients  for  the  fair 
market value of those securities against a failure of the 
borrower  to  return  such  securities.  We  require  the 
borrowers to maintain collateral in an amount in excess 
of  100%  of  the  fair  market  value  of  the  securities 
borrowed.  Securities  on  loan  and  the  collateral  are 
revalued  daily  to  determine  if  additional  collateral  is 
necessary  or  if  excess  collateral  is  required  to  be 
returned  to  the  borrower.  Collateral  received  in 
connection with our securities lending services is held 
by us as agent and is not recorded in our consolidated 
statement of condition.

is 

invested 

third-party 

The cash collateral held by us as agent is invested 
on  behalf  of  our  clients.  In  certain  cases,  the  cash 
collateral 
repurchase 
in 
agreements, for which we indemnify the client against 
the  loss  of  the  principal  invested.  We  require  the 
counterparty to the indemnified repurchase agreement 
to provide collateral in an amount in excess of 100% of 
the amount of the repurchase agreement. In our role 
as agent, the indemnified repurchase agreements and 
the related collateral held by us are not recorded in our 
consolidated statement of condition.

The following table summarizes the aggregate fair 
values of indemnified securities financing and related 
collateral, as well as collateral invested in indemnified 
repurchase agreements, as of the dates indicated:

(In millions)

Fair value of indemnified
securities financing

Fair value of cash and securities
held by us, as agent, as
collateral for indemnified
securities financing

Fair value of collateral for
indemnified securities financing
invested in indemnified
repurchase agreements

Fair value of cash and securities
held by us or our agents as
collateral for investments in
indemnified repurchase
agreements

December 31,
2019

December 31,
2018

$

367,901

$

342,337

385,428

357,893

45,658

42,610

48,887

45,064

In  certain  cases,  we  participate  in  securities 
finance transactions as a principal. As a principal, we 
borrow securities from the lending client and then lend 
such securities to the subsequent borrower, either our 
client  or  a  broker/dealer.  Our  right  to  receive  and 
obligation  to  return  collateral  in  connection  with  our 
securities  lending  transactions  are  recorded  in  other 
assets  and  other 
in  our 
consolidated statement of condition. As of December 
31,  2019  and  December  31,  2018,  we  had 
approximately  $18.52  billion  and  $19.58  billion, 
respectively, of collateral provided and approximately 
$10.77  billion  and  $11.52  billion,  respectively,  of 
collateral received from clients in connection with our 
participation in principal securities finance transactions.

liabilities,  respectively, 

Stable Value Protection

Stable value funds wrapped by us are high quality 
diversified  portfolios  of  short  intermediate  duration 
fixed-income investments. Stable value contracts are 
derivative contracts that also qualify as guarantees. The 
notional  amount  under  non-hedging  derivatives, 
provided in Note 10, generally represents our maximum 
exposure under these derivatives contracts. However, 
exposure 
is 
contractually limited to substantially lower amounts than 
the notional values, which represent the total assets of 
the stable value funds.

to  various  stable  value  contracts 

Standby Letters of Credit

Standby 

letters  of  credit  provide  credit 
enhancement  to  our  municipal  clients  to  support  the 
issuance of capital markets financing.

 State Street Corporation | 155

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 13.    Contingencies

Legal and Regulatory Matters

In  the  ordinary  course  of  business,  we  and  our 
subsidiaries  are  involved  in  disputes,  litigation,  and 
governmental or regulatory inquiries and investigations, 
both  pending  and  threatened.  These  matters,  if 
resolved adversely against us or settled, may result in 
monetary awards or payments, fines and penalties or 
require  changes  in  our  business  practices.  The 
resolution or settlement of these matters is inherently 
difficult to predict. Based on our assessment of these 
pending matters, we do not believe that the amount of 
any judgment, settlement or other action arising from 
any pending matter is likely to have a material adverse 
effect on our consolidated financial condition. However, 
an adverse outcome or development in certain of the 
matters described below could have a material adverse 
effect on our consolidated results of operations for the 
period in which such matter is resolved, or an accrual 
is  determined  to  be  required,  on  our  consolidated 
financial condition, or on our reputation. 

related 

legal  and 

We  evaluate  our  needs  for  accruals  of  loss 
regulatory 
to 
contingencies 
proceedings on a case-by-case basis. When we have 
a  liability  that  we  deem  probable,  and  we  deem  the 
amount of such liability can be reasonably estimated as 
of the date of our consolidated financial statements, we 
accrue  our  estimate  of  the  amount  of  loss.  We  also 
consider a loss probable and establish an accrual when 
we make, or intend to make, an offer of settlement. Once 
established,  an  accrual  is  subject  to  subsequent 
adjustment  as  a  result  of  additional  information.  The 
resolution of legal and regulatory proceedings and the 
amount of reasonably estimable loss (or range thereof) 
are inherently difficult to predict, especially in the early 
stages of proceedings. Even if a loss is probable, an 
amount  (or  range)  of  loss  might  not  be  reasonably 
estimated until the later stages of the proceeding due 
to  many  factors  such  as  the  presence  of  complex  or 
novel  legal  theories,  the  discretion  of  governmental 
authorities 
in  seeking  sanctions  or  negotiating 
resolutions in civil and criminal matters, the pace and 
timing of discovery and other assessments of facts and 
the  procedural  posture  of  the  matter  (collectively, 
"factors influencing reasonable estimates"). 

As of December 31, 2019, our aggregate accruals 
for loss contingencies for legal, regulatory and related 
matters  totaled  approximately  $146  million,  including 
potential  fines  by  government  agencies  and  civil 
litigation  with  respect  to  the  matters  specifically 
discussed below. To the extent that we have established 
accruals in our consolidated statement of condition for 
probable loss contingencies, such accruals may not be 
sufficient  to  cover  our  ultimate  financial  exposure 
associated with any settlements or judgments. Any such 
ultimate financial exposure, or proceedings to which we 

may become subject in the future, could have a material 
adverse  effect  on  our  businesses,  on  our  future 
consolidated financial statements or on our reputation. 

As of December 31, 2019, for those matters for 
which  we  have  accrued  probable  loss  contingencies 
(including the Invoicing Matter described below) and for 
other matters for which loss is reasonably possible (but 
not probable) in future periods, and for which we are 
able to estimate a range of reasonably possible loss, 
our estimate of the aggregate reasonably possible loss 
(in  excess  of  any  accrued  amounts)  ranges  up  to 
approximately $50 million. Our estimate with respect to 
the aggregate reasonably possible loss is based upon 
currently  available  information  and  is  subject  to 
significant judgment and a variety of assumptions and 
known and unknown uncertainties, which may change 
quickly and significantly from time to time, particularly 
if  and  as  we  engage  with  applicable  governmental 
agencies or plaintiffs in connection with a proceeding. 
Also,  the  matters  underlying  the  reasonably  possible 
loss will change from time to time. As a result, actual 
results may vary significantly from the current estimate.

In  certain  pending  matters,  it  is  not  currently 
feasible to reasonably estimate the amount or a range 
of  reasonably  possible  loss,  and  such  losses,  which 
may be significant, are not included in the estimate of 
reasonably possible loss discussed above. This is due 
to,  among  other  factors,  the  factors  influencing 
reasonable  estimates  described  above.  An  adverse 
outcome  in  one  or  more  of  the  matters  for  which  we 
have not estimated the amount or a range of reasonably 
possible  loss,  individually  or  in  the  aggregate,  could 
have a material adverse effect on our businesses, on 
our future consolidated financial statements or on our 
reputation. Given that our actual losses from any legal 
or regulatory proceeding for which we have provided 
an  estimate  of  the  reasonably  possible  loss  could 
significantly exceed such estimate, and given that we 
cannot estimate reasonably possible loss for all legal 
and  regulatory  proceedings  as  to  which  we  may  be 
subject  now  or  in  the  future,  no  conclusion  as  to  our 
ultimate  exposure  from  current  pending  or  potential 
legal or regulatory proceedings should be drawn from 
the current estimate of reasonably possible loss. 

The following discussion provides information with 
legal,  governmental  and 

to  significant 

respect 
regulatory matters. 

Invoicing Matter

In  2015,  we  determined  that  we  had  incorrectly 
invoiced  clients  for  certain  expenses.  We  have 
reimbursed most of our affected customers for those 
expenses,  and  we  have  implemented  enhancements 
to  our  billing  processes.  In  connection  with  our 
enhancements to our billing processes, we continue to 
review historical billing practices and may from time to 
time  identify  additional  remediation.  In  2017,  we 

 State Street Corporation | 156

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

identified an additional area of incorrect expense billing 
associated  with  mailing  services  in  our  retirement 
services business. We currently expect the cumulative 
total of our payments to customers for these invoicing 
errors,  including  the  error  in  the  retirement  services 
business, to be at least $380 million, all of which has 
been  paid  or  is  accrued.  However,  we  may  identify 
additional remediation costs.

In  March  2017,  a  purported  class  action  was 
commenced  against  us  alleging  that  our  invoicing 
practices  violated  duties  owed  to  retirement  plan 
customers  under  the  Employee  Retirement  Income 
Security Act. In addition, we have received a purported 
class action demand letter alleging that our invoicing 
practices  were  unfair  and  deceptive  under 
Massachusetts law. A class of customers, or particular 
customers, may assert that we have not paid to them 
all amounts incorrectly invoiced, and may seek double 
or treble damages under Massachusetts law. 

We  are  also  cooperating  with  investigations  by 
governmental  and  regulatory  authorities  on  these 
matters, including the civil and criminal divisions of the 
DOJ  and  the  DOL,  which  reviews  could  result  in 
significant fines or other sanctions, civil and criminal, 
against us. In June 2019, we reached an agreement 
with  the  SEC  to  settle  its  claims  that  we  violated  the 
recordkeeping  provisions  of  Section  34(b)  of  the 
Investment Company Act of 1940 and caused violations 
of Section 31(a) of the Investment Company Act and 
Rules 31a-1(a) and 31a-1(b) thereunder in connection 
with our overcharges of customers which are registered 
investment companies. In reaching this settlement, we 
neither admitted nor denied the claims contained in the 
SEC’s order, and agreed to pay a civil monetary penalty 
of  $40  million.  Also  in  June  2019,  we  reached  an 
agreement with the Massachusetts Attorney General’s 
office  to  resolve  its  claims  related  to  this  matter.  In 
reaching  this  settlement,  we  neither  admitted  nor 
denied the claims in the order, and agreed to pay a civil 
monetary penalty of $5.5 million. The costs associated 
with 
these  settlements  were  within  our  related 
previously established accruals for loss contingencies. 
The SEC and Massachusetts Attorney General’s office 
settlements both recognize that the payment of $48.8 
million in disgorgement and interest is satisfied by our 
direct reimbursements of our customers. 

In  late  January  2020,  the  DOJ  outlined  a 
framework for a possible resolution of their review. We 
intend to attempt to negotiate a settlement of this matter 
with the DOJ. We expect that any settlement with the 
DOJ  will  include  both  financial  and  non-financial 
provisions. Separately, we have inquired of the DOL as 
to the status of their review. There can be no assurance 
that any settlement with the DOJ or DOL will be reached 
on financial or other terms acceptable to us or at all. 
The aggregate amount of penalties that may potentially 
be imposed upon us in connection with the resolution 

to 

legal  accrual  with  respect 

of all outstanding investigations into our historical billing 
practices  is  not  currently  known.  We  have  increased 
the  pending 
our 
government  investigations  and  civil  litigation  with 
respect to this matter. However, our ultimate liability with 
respect to this matter might be significantly in excess 
of  our  current  accrual.  Government  authorities  have 
significant discretion in criminal and civil matters as to 
the fines and other penalties they may seek to impose.  
Any resolution of the DOJ and DOL claims may involve 
penalties that could be a significant percentage, or a 
multiple  of,  all  or  a  portion  of  the  overcharge.    The 
severity  of  such  fines  or  penalties  could  take  into 
account factors such as the amount or duration of our 
incorrect invoicing and the government’s or regulators’ 
assessment of the conduct of our employees, as well 
as  prior  conduct  such  as  that  which  resulted  in  our 
January  2017  deferred  prosecution  agreement  and 
settlement  of  civil  claims  regarding  our  indirect  FX 
business.   

The outcome of any of these proceedings and, in 
particular,  any  criminal  sanction  could  materially 
adversely  affect  our  results  of  operations  and  could 
have  significant  collateral  consequences 
for  our 
business and reputation. 

Federal  Reserve/Massachusetts  Division  of  Banks 
Written Agreement

the  Federal  Reserve  and 
relating 

On  June  1,  2015,  we  entered  into  a  written 
the 
agreement  with 
Massachusetts  Division  of  Banks 
to 
deficiencies identified in our compliance programs with 
the requirements of the Bank Secrecy Act, Anti-Money 
Laundering regulations and U.S. economic sanctions 
regulations promulgated by the Office of Foreign Assets 
Control. As  part  of  this  enforcement  action,  we  have 
been  required  to,  among  other  things,  implement 
improvements to our compliance programs. If we fail to 
comply with the terms of the written agreement, we may 
become subject to fines and other regulatory sanctions, 
which may have a material adverse effect on us.

Shareholder Litigation

A  shareholder  of  ours  has  filed  a  derivative 
complaint  against  the  Company’s  past  and  present 
officers and directors to recover alleged losses incurred 
by the Company relating to the invoicing matter and to 
the Ohio public retirement plans matter.

Income Taxes

In determining our provision for income taxes, we 
make  certain  judgments  and  interpretations  with 
respect  to  tax  laws  in  jurisdictions  in  which  we  have 
business operations. Because of the complex nature of 
these laws, in the normal course of our business, we 
are  subject  to  challenges  from  U.S.  and  non-U.S. 
income tax authorities regarding the amount of income 
taxes due. These challenges may result in adjustments 
to the timing or amount of taxable income or deductions 

 State Street Corporation | 157

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

or  the  allocation  of  taxable  income  among  tax 
jurisdictions. We recognize a tax benefit when it is more 
likely  than  not  that  our  position  will  result  in  a  tax 
deduction  or  credit.  Unrecognized  tax  benefits  of 
approximately $149 million as of December 31, 2019  
increased from $108 million as of December 31, 2018. 

We are presently under audit by a number of tax 
authorities,  and  the  Internal  Revenue  Service  is 
currently reviewing our U.S. income tax returns for the 
tax years 2017 and 2018. The earliest tax year open to 
examination  in  jurisdictions  where  we  have  material 
operations is 2012. Management believes that we have 
sufficiently accrued liabilities as of December 31, 2019 
for potential tax exposures.

Note 14.    Variable Interest Entities

We  are  involved,  in  the  normal  course  of  our 
business, with various types of special purpose entities, 
some  of  which  meet  the  definition  of  VIEs.  When 
evaluating a VIE for consolidation, we must determine 
whether or not we have a variable interest in the entity. 
Variable interests are investments or other interests that 
absorb portions of an entity’s expected losses or receive 
portions  of  the  entity’s  expected  returns.  If  it  is 
determined that we do not have a variable interest in 
the VIE, no further analysis is required and we do not 
consolidate the VIE. If we hold a variable interest in a 
VIE, we are required by U.S. GAAP to consolidate that 
VIE when we have a controlling financial interest in the 
VIE  and  therefore  are  deemed  to  be  the  primary 
beneficiary.  We  are  determined  to  have  a  controlling 
financial interest in a VIE when it has both the power to 
direct  the  activities  of  the  VIE  that  most  significantly 
impact  the  VIE’s  economic  performance  and  the 
obligation  to  absorb  losses  or  the  right  to  receive 
benefits of the VIE that could potentially be significant 
to that VIE. This determination is evaluated periodically 
as facts and circumstances change.

Asset-Backed Investment Securities

We invest in various forms of ABS, which we carry 
in our investment securities portfolio. These ABS meet 
the U.S. GAAP definition of asset securitization entities, 
which are considered to be VIEs. We are not considered 
to be the primary beneficiary of these VIEs since we do 
not  have  control  over 
their  activities.  Additional 
information about our ABS is provided in Note 3.

Tax-Exempt Investment Program

In the normal course of our business, we structure 
and  sell  certificated  interests  in  pools  of  tax-exempt 
investment grade assets, principally to our mutual fund 
clients. We structure these pools as partnership trusts, 
and the assets and liabilities of the trusts are recorded 
in  our  consolidated  statement  of  condition  as  AFS 

investment securities and other short-term borrowings. 
As of December 31, 2019 and December 31, 2018, we 
investment  securities,  composed  of 
carried  AFS 
securities related to state and political subdivisions, with 
a  fair  value  of  $0.94  billion  and  $1.05  billion, 
respectively, and other short-term borrowings of $0.82 
in  our 
billion  and  $0.93  billion, 
consolidated statement of condition in connection with 
these trusts. The interest income and interest expense 
generated by the investments and certificated interests, 
respectively, are recorded as components of NII when 
earned or incurred.

respectively, 

We  transfer  assets  to  the  trusts  from  our 
investment securities portfolio at adjusted book value, 
and the trusts finance the acquisition of these assets 
by  selling  certificated  interests  issued  by  the  trust  to 
third-party investors and to us as residual holder. These 
transfers do not meet the de-recognition criteria defined 
by U.S. GAAP, and therefore, the assets continue to be 
recorded in our consolidated financial statements. The 
trusts had a weighted-average life of approximately 3.0 
years  as  of  December  31,  2019,  compared  to 
approximately 3.6 years as of December 31, 2018.

Under  separate  legal  agreements,  we  provide 
liquidity  facilities  to  these  trusts  and,  with  respect  to 
certain securities, letters of credit. As of December 31, 
2019,  our  commitments  to  the  trusts  under  these 
liquidity  facilities  and/or  letters  of  credit  totaled  $823 
million, and neither of the liquidity facilities nor letters 
of credit were utilized. In the event that our obligations 
under these liquidity facilities are triggered, no material 
impact  to  our  consolidated  results  of  operations  or 
financial  condition  is  expected  to  occur,  because  the 
securities  are  already  recorded  at  fair  value  in  our 
consolidated statement of condition. In addition, neither 
creditors or third-party investors in the trusts have any 
recourse to our general credit other than through the 
liquidity facilities and letters of credit noted above.

Interests in Investment Funds

In  the  normal  course  of  business,  we  manage 
various types of investment funds through State Street 
Global  Advisors  in  which  our  clients  are  investors, 
including  State  Street  Global  Advisors  commingled 
investment  vehicles  and  other  similar  investment 
structures. The majority of our AUM are contained within 
such  funds.  The  services  we  provide  to  these  funds 
generate management fee revenue. From time to time, 
we may invest cash in the funds in order for the funds 
to establish a performance history for newly-launched 
strategies,  referred  to  as  seed  capital,  or  for  other 
purposes. 

 State Street Corporation | 158

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

With  respect  to  our  interests  in  funds  that  meet  the  definition  of  a  VIE,  a  primary  beneficiary  assessment  is 
performed to determine if we have a controlling financial interest. As part of our assessment, we consider all the facts 
and circumstances regarding the terms and characteristics of the variable interest(s), the design and characteristics 
of the fund and the other involvements of the enterprise with the fund. Upon consolidation of certain funds, we retain 
the specialized investment company accounting rules followed by the underlying funds. 

All of the underlying investments held by such consolidated funds are carried at fair value, with corresponding 
changes in the investments’ fair values reflected in foreign exchange trading services revenue in our consolidated 
statement of income. When we no longer control these funds due to a reduced ownership interest or other reasons, 
the  funds  are  de-consolidated  and  accounted  for  under  another  accounting  method  if  we  continue  to  maintain 
investments in the funds. 

As of December 31, 2019, the aggregate assets and liabilities of our consolidated sponsored investment funds 
totaled $21 million and $5 million, respectively. As of December 31, 2019, our maximum total exposure associated 
with the consolidated sponsored investment funds totaled $15 million  and represented the value of our economic 
ownership interest in the funds. As of December 31, 2018, we did not have any consolidated sponsored investment 
funds. 

Our conclusion to consolidate a fund may vary from period to period, most commonly as a result of fluctuation in 
our ownership interest as a result of changes in the number of fund shares held by either us or by third parties. Given 
that the funds follow specialized investment company accounting rules which prescribe fair value, a de-consolidation 
generally would not result in gains or losses for us. 

The net assets of any consolidated fund are solely available to settle the liabilities of the fund and to settle any 
investors’ ownership redemption requests, including any seed capital invested in the fund by us. We are not contractually 
required to provide financial or any other support to any of our funds. In addition, neither creditors nor equity investors 
in the funds have any recourse to our general credit.

As of December 31, 2019 and December 31, 2018, we managed certain funds, considered VIEs, in which we 
held a variable interest but for which we were not deemed to be the primary beneficiary. Our potential maximum loss 
exposure related to these unconsolidated funds totaled approximately  $41 million and $70 million as of December 31, 
2019 and December 31, 2018, respectively, and represented the carrying value of our investments, which are recorded 
in either AFS investment securities or other assets in our consolidated statement of condition. The amount of loss we 
may recognize during any period is limited to the carrying amount of our investments in the unconsolidated funds.

Note 15.    Shareholders' Equity

Preferred Stock 

The  following  table  summarizes  selected  terms  of  each  of  the  series  of  the  preferred  stock  issued  and 

outstanding as of December 31, 2019:

Preferred 
Stock(2):

Issuance Date

Depositary
Shares
Issued

Ownership
Interest Per
Depositary
Share

Liquidation
Preference
Per Share

Liquidation
Preference
Per
Depositary
Share

Per Annum Dividend Rate

Dividend
Payment
Frequency

Carrying
Value as of
December
31, 2019
(In millions)

Redemption Date(1)

Series C

August 2012

20,000,000

1/4,000th

$

100,000

$

25

5.25%

Quarterly

$

491

September 15, 2017

Series D

February 2014

30,000,000

1/4,000th

100,000

25

Series F

May 2015

750,000

1/100th

100,000

1,000

Series G

April 2016

20,000,000

1/4,000th

100,000

25

Series H

September 2018

500,000

1/100th

100,000

1,000

5.90% to but excluding March
15, 2024, then a floating rate
equal to the three-month
LIBOR plus 3.108%

5.25% to but excluding
September 15, 2020, then a
floating rate equal to the three-
month LIBOR plus 3.597%

5.35% to but excluding March
15, 2026, then a floating rate
equal to the three-month
LIBOR plus 3.709%

Quarterly

742 March 15, 2024

Semi-
annually

742

September 15, 2020

Quarterly

493 March 15, 2026

5.625% to but excluding
December 15, 2023, then a
floating rate equal to the three-
month LIBOR plus 2.539%

Semi-
annually

494

December 15, 2023

(1) On the redemption date, or any dividend payment date thereafter, the preferred stock and corresponding depositary shares may be redeemed by us, in whole or in part, at the liquidation price 
per share and liquidation price per depositary share plus any declared and unpaid dividends, without accumulation of any undeclared dividends.
(2) The preferred stock and corresponding depositary shares may be redeemed at our option in whole, but not in part, prior to the redemption date upon the occurrence of a regulatory capital treatment 
event, as defined in the certificate of designation, at a redemption price equal to the liquidation price per share and liquidation price per depositary share plus any declared and unpaid dividends, 
without accumulation of any undeclared dividends.

 State Street Corporation | 159

 
STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

We redeemed all outstanding Series E non-cumulative perpetual preferred stock as of December 15, 2019 at a 
redemption price of $750 million ($100,000 per share equivalent to $25.00 per depositary share) plus accrued and 
unpaid dividends. The difference of $22 million between the redemption value and the net carrying value resulted in 
an EPS impact of approximately ($0.06) per share in 2019.

On February 12, 2020, we announced that we will redeem all 5,000 of our outstanding shares of our non-cumulative 
perpetual preferred stock, Series C, for cash at a redemption price of $100,000 per share (equivalent to $25.00 per 
depositary share) plus all declared and unpaid dividends. The redemption price will be payable on March 16, 2020, 
and this redemption will be reflected in our first quarter 2020 results of operations. 

The following table presents the dividends declared for each of the series of preferred stock issued and outstanding 

for the periods indicated:

(Dollars in millions, except per
share amounts)

Preferred Stock:

Series C

Series D

Series E

Series F

Series G

Series H

Total

Dividends
Declared per
Share

$

5,250

$

5,900

6,000

5,250

5,352

5,625

2019

Dividends
Declared per
Depositary
Share

Years Ended December 31,

Total

Dividends
Declared per
Share

2018

Dividends
Declared per
Depositary
Share

Total

1.32

1.48

1.52

52.50

1.32

56.25

$

$

$

5,250

$

5,900

6,000

5,250

5,352

1,219

26

44

45

40

27

28

210

1.32

1.48

1.52

52.50

1.32

12.18

$

$

26

44

45

40

27

6

188

In February 2020, we declared dividends on our series D, F and G preferred stock of approximately $1,475, 
$2,625 and $1,338, respectively, per share, or approximately $0.37, $26.25 and $0.33, respectively, per depositary 
share. These dividends total approximately $11 million, $20 million and $7 million on our series D, F and G preferred 
stock, respectively, which will be paid in March 2020. We also announced dividends on our series C preferred stock 
of approximately $1,313, per share, or approximately $0.33 per depositary share, totaling approximately $6 million, 
which will be paid in March 2020.

Common Stock

 In June 2019, our Board approved a common stock purchase program authorizing the purchase of up to $2.0 
billion of our common stock from July 1, 2019 through June 30, 2020 (the 2019 Program). We repurchased $500 million
of our common stock in each of the third and fourth quarters of 2019 under the 2019 Program.

In June 2018, our Board approved a common stock purchase program authorizing the purchase of up to $1.2 
billion of our common stock through June 30, 2019 (the 2018 Program). We repurchased $300 million of our common 
stock in each of the first and second quarters of 2019 under the 2018 Program.

 The table below presents the activity under our common stock purchase program during the year ended December 

31, 2019:

2018 Program

2019 Program

Total

Year Ended December 31, 2019

Shares Acquired
(In millions)

Average Cost per Share

Total Acquired
(In millions)

8.8

$

16.1

24.9

67.97

62.28

64.30

$

$

600

1,000

1,600

The table below presents the dividends declared on common stock for the periods indicated:

Years Ended December 31,

2019

2018

Dividends Declared per
Share

Total 
(In millions)

Dividends Declared per
Share

Total 
(In millions)

Common Stock

$

1.98

$

728

$

1.78

$

665

 State Street Corporation | 160

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Accumulated Other Comprehensive Income (Loss)

The following table presents the after-tax components of AOCI as of the dates indicated:

(In millions)

Years Ended December 31,

2019

2018

2017

Net unrealized (losses) on cash flow hedges

$

(70) $

(89) $

Net unrealized gains (losses) on available-for-sale securities portfolio

Net unrealized gains related to reclassified available-for-sale securities

Net unrealized gains (losses) on available-for-sale securities

Net unrealized (losses) on available-for-sale securities designated in fair value hedges

Net unrealized gains on hedges of net investments in non-U.S. subsidiaries

Other-than-temporary impairment on held-to-maturity securities related to factors other than credit

Net unrealized (losses) on retirement plans

Foreign currency translation

Total

426

19

445

(36)

46

(2)

(187)

(1,072)

(193)

58

(135)

(40)

16

(2)

(143)

(963)

(56)

148

19

167

(64)

(65)

(6)

(170)

(815)

$

(876) $

(1,356) $

(1,009)

The following table presents changes in AOCI by component, net of related taxes, for the periods indicated:

(In millions)

Net
Unrealized
Gains
(Losses) on
Cash Flow
Hedges

Net Unrealized
Gains (Losses)
on Available-
for-Sale
Securities

Net Unrealized
Gains (Losses)
on Hedges of
Net Investments
in Non-U.S.
Subsidiaries

Other-Than-
Temporary
Impairment
on Held-to-
Maturity
Securities

Net
Unrealized
Losses on
Retirement
Plans

Foreign
Currency
Translation

Total

(56) $

103

$

(65) $

(6) $

(170) $

(815) $

(1,009)

$

$

Balance as of December 31, 2017

Other comprehensive income (loss) before
reclassifications

Amounts reclassified into (out of) earnings

Other comprehensive income (loss)

Balance as of December 31, 2018

Other comprehensive income (loss) before
reclassifications
Reclassification of certain tax effects(1)

Amounts reclassified into (out of) earnings

Other comprehensive income (loss)

Balance as of December 31, 2019

$

(70) $

(52)

19

(33)

(285)

7

(278)

(89) $

(175) $

13

(6)

12

19

563

21

—

584

409

$

81

—

81

16

33

(3)

—

30

46

6

(2)

4

—

27

27

(148)

—

(148)

(398)

51

(347)

$

(2) $

(143) $

(963) $

(1,356)

2

(1)

(1)

—

—

(28)

(16)

(44)

(42)

(67)

—

(109)

$

(2) $

(187) $

(1,072) $

569

(84)

(5)

480

(876)

(1) Represents the reclassification from accumulated other comprehensive income into retained earnings as a result of our adoption of ASU 2018-02 - Reclassification 
of Certain Tax Effects from Accumulated Other Comprehensive Income in the first quarter of 2019.

The following table presents after-tax reclassifications into earnings for the periods indicated:

(In millions)

Available-for-sale securities:

Years Ended December 31,

2019

2018

Amounts Reclassified into
(out of) Earnings

Affected Line Item in Consolidated
Statement of Income

Net realized gains (losses) from sales of available-for-sale securities, net of
related taxes of zero and ($2), respectively

$

— $

Net gains (losses) from sales of available-
for-sale securities

7

Held-to-maturity securities:

Other-than-temporary impairment on held-to-maturity securities related to
factors other than credit, net of related taxes of zero and $1, respectively

Cash flow hedges:

Gain reclassified from accumulated other comprehensive income into Income,
net of related taxes of $5 and $7

(1)

12

Losses reclassified (from) to other
comprehensive income

(2)

Net interest income reclassified from other
comprehensive income

19

Retirement plans:

Amortization of actuarial losses, net of related taxes of ($8) and $8, respectively

(16)

Total reclassifications (into) out of Accumulated other comprehensive loss

$

(5) $

Compensation and employee benefits
expenses

27

51

 State Street Corporation | 161

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 16.    Regulatory Capital

We are subject to various regulatory capital requirements administered by federal banking agencies. Failure 
to  meet  minimum  regulatory  capital  requirements  can  initiate  certain  mandatory  and  discretionary  actions  by 
regulators that, if undertaken, could have a direct material effect on our consolidated financial condition. Under 
current  regulatory  capital  adequacy  guidelines,  we  must  meet  specified  capital  requirements  that  involve 
quantitative  measures  of  our  consolidated  assets,  liabilities  and  off-balance  sheet  exposures  calculated  in 
conformity with regulatory accounting practices. Our capital components and their classifications are subject to 
qualitative judgments by regulators about components, risk weightings and other factors.

As  required  by  the  Dodd-Frank  Act,  we  and  State  Street  Bank,  as  advanced  approaches  banking 
organizations, are subject to a permanent "capital floor" in the calculation and assessment of regulatory capital 
adequacy by U.S. banking regulators. Beginning on January 1, 2015, we were required to calculate our risk- based 
capital ratios using both the advanced approaches and the standardized approach. As a result, from January 1, 
2015 going forward, our risk-based capital ratios for regulatory assessment purposes are the lower of each ratio 
calculated under the standardized approach and the advanced approaches.

The methods for the calculation of our and State Street Bank's risk-based capital ratios have changed as the 
provisions of the Basel III rule related to the numerator (capital) and denominator (RWA) were phased in, and as 
we calculated our RWA using the advanced approaches. These ongoing methodological changes have resulted 
in differences in our reported capital ratios from one reporting period to the next that are independent of applicable 
changes to our capital base, our asset composition, our off-balance sheet exposures or our risk profile.

As of December 31, 2019, we and State Street Bank exceeded all regulatory capital adequacy requirements 
to which we were subject. As of December 31, 2019, State Street Bank was categorized as “well capitalized” under 
the applicable regulatory capital adequacy framework, and exceeded all “well capitalized” ratio guidelines to which 
it was subject. Management believes that no conditions or events have occurred since December 31, 2019 that 
have changed the capital categorization of State Street Bank.

The following table presents the regulatory capital structure, total RWA, related regulatory capital ratios and 
the minimum required regulatory capital ratios for us and State Street Bank as of the dates indicated. As a result 
of  changes  in  the  methodologies  used  to  calculate  our  regulatory  capital  ratios  from  period  to  period  as  the 
provisions of the Basel III rule were phased in, the ratios presented in the table for each period-end are not directly 
comparable. Refer to the footnotes following the table.

 State Street Corporation | 162

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

State Street Corporation

State Street Bank

Basel III 
Advanced 
Approaches 
December 31, 
2019(1) 

Basel III 
Standardized 
Approach 
December 31, 
2019(1)

Basel III 
Advanced 
Approaches 
December 31, 
2018(1)

Basel III 
Standardized 
Approach 
December 31, 
2018(1)

Basel III 
Advanced 
Approaches 
December 31, 
2019(1) 

Basel III 
Standardized 
Approach 
December 31, 
2019(1)

Basel III 
Advanced 
Approaches 
December 31, 
2018(1)

Basel III 
Standardized 
Approach 
December 31, 
2018(1)

(Dollars in millions)

 Common shareholders' equity:

Common stock and related surplus

$

10,636

$

10,636

$

10,565

$

10,565

$

12,893

$

12,893

$

12,894

$

12,894

Retained earnings

21,918

21,918

20,606

20,606

13,218

13,218

14,261

14,261

Accumulated other comprehensive income
(loss)

Treasury stock, at cost

Total

Regulatory capital adjustments:

Goodwill and other intangible assets, net of
associated deferred tax liabilities

Other adjustments

 Common equity tier 1 capital

Preferred stock

 Tier 1 capital

Qualifying subordinated long-term debt

Allowance for loan losses and other

 Total capital

 Risk-weighted assets:

Credit risk(2)

Operational risk(3)

Market risk

Total risk-weighted assets

Adjusted quarterly average assets

$

$

$

$

(870)

(870)

(10,209)

(10,209)

21,475

21,475

(9,112)

(150)

12,213

2,962

15,175

1,095

5

16,275

54,763

47,963

1,638

104,364

219,624

$

$

$

$

(9,112)

(150)

12,213

2,962

15,175

1,095

90

16,360

102,367

 NA

1,638

104,005

219,624

$

$

$

$

(1,332)

(8,715)

21,124

(9,350)

(194)

11,580

3,690

15,270

778

14

16,062

47,738

46,060

1,517

95,315

211,924

(1,332)

(8,715)

21,124

(9,350)

(194)

11,580

3,690

15,270

778

83

16,131

97,303

NA

1,517

98,820

211,924

$

$

$

$

(654)

—

(654)

—

(1,112)

(1,112)

—

—

25,457

25,457

26,043

26,043

(8,839)

(8,839)

(9,073)

(9,073)

(1)

(1)

(29)

(29)

16,617

16,617

16,941

16,941

—

16,617

1,099

3

17,719

51,610

44,138

1,638

97,386

216,397

$

$

$

$

—

16,617

1,099

90

17,806

98,979

NA

1,638

100,617

216,397

—

—

16,941

16,941

776

11

17,728

45,565

44,494

1,517

91,576

209,413

$

$

$

$

776

83

17,800

94,776

NA

1,517

96,293

209,413

$

$

$

$

$

$

$

$

2019 Minimum 
Requirements 
Including 
Capital 
Conservation 
Buffer and G-
SIB 
Surcharge(4)

2018 Minimum 
Requirements 
Including 
Capital 
Conservation 
Buffer and G-
SIB 
Surcharge(5)

8.5%

7.5%

11.7%

11.7%

12.1%

11.7%

17.1%

16.5%

18.5%

17.6%

10.0

12.0

9.0

11.0

14.5

15.6

14.6

15.7

16.0

16.9

15.5

16.3

17.1

18.2

16.5

17.7

18.5

19.4

17.6

18.5

Capital
Ratios:

Common
equity tier 1
capital

Tier 1 capital

Total capital

(1) Other adjustments within CET1 primarily include the overfunded portion of the firm’s defined benefit pension plan obligation net of associated deferred tax liabilities, disallowed 
deferred tax assets, and other required credit risk based deductions.
(2) Includes a CVA which reflects the risk of potential fair value adjustments for credit risk reflected in our valuation of OTC derivative contracts. We used a simple CVA approach in 
conformity with the Basel III advanced approaches.
(3) Under the current advanced approaches rules and regulatory guidance concerning operational risk models, RWA attributable to operational risk can vary substantially from period-
to-period, without direct correlation to the effects of a particular loss event on our results of operations and financial condition and impacting dates and periods that may differ from 
the dates and periods as of and during which the loss event is reflected in our financial statements, with the timing and categorization dependent on the processes for model updates 
and, if applicable, model revalidation and regulatory review and related supervisory processes. An individual loss event can have a significant effect on the output of our operational 
RWA under the advanced approaches depending on the severity of the loss event and its categorization among the seven Basel-defined UOMs.
(4) Minimum requirements were phased in with full implementation beginning on January 1, 2019; minimum requirements listed are as of December 31, 2019.
(5) Minimum requirements were phased in with full implementation beginning on January 1, 2019; minimum requirements listed are as of December 31, 2018. 
NA Not applicable

 State Street Corporation | 163

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 17.    Net Interest Income

The  following  table  presents  the  components  of 
interest income and interest expense, and related NII, 
for the periods indicated:

(In millions)

Interest income:

Years Ended December 31,

2019

2018

2017

Interest-bearing deposits with banks

$

416

$

387

$

180

Investment securities:

U.S. Treasury and federal agencies

1,443

1,178

State and political subdivisions

Other investments

Securities purchased under resale
agreements

Loans and leases

Other interest-earning assets

Total interest income

Interest expense:

Interest-bearing deposits

Securities sold under repurchase
agreements

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

Total interest expense

Net interest income

49

505

364

769

395

143

560

335

687

372

854

226

658

264

504

222

3,941

3,662

2,908

663

31

21

414

246

1,375

363

13

17

389

209

991

163

2

10

308

121

604

$

2,566

$

2,671

$

2,304

Note 18.    Equity-Based Compensation

We  record  compensation  expense  for  equity-
based awards, such as deferred stock and performance 
awards, based on the closing price of our common stock 
on the date of grant, adjusted if appropriate, based on 
the eligibility of the award to receive dividends. 

Compensation  expense  related  to  equity-based 
awards  with  service-only  conditions  and  terms  that 
provide for a graded vesting schedule is recognized on 
a straight-line basis over the required service period for 
the  entire  award.  Compensation  expense  related  to 
equity-based awards with performance conditions and 
terms  that  provide  for  a  graded  vesting  schedule  is 
recognized over the requisite service period for each 
separately vesting tranche of the award, and is based 
on the probable outcome of the performance conditions 
at  each  reporting  date.  Compensation  expense  is 
adjusted for assumptions with respect to the estimated 
amount of awards that will be forfeited prior to vesting, 
and  for  employees  who  have  met  certain  retirement 
eligibility criteria. Compensation expense for common 
stock  awards  granted  to  employees  meeting  early 
retirement  eligibility  criteria  is  fully  expensed  on  the 
grant date. 

Dividend  equivalents  for  certain  equity-based 
awards are paid on stock units on a current basis prior 
to vesting and distribution.

The 2017 Stock Incentive Plan, or 2017 Plan, was 
approved by shareholders in May 2017 for issuance of 
stock and stock based awards. Awards may be made 

under the 2017 Plan for (i) up to 8.3 million shares of 
common stock plus (ii) up to an additional 28.5 million 
shares that were available to be issued under the 2006 
Equity  Incentive  Plan,  or  2006  Plan,  or  may  become 
available  for  issuance  under  the  2006  Plan  due  to 
expiration, 
forfeiture  or 
repurchase of awards granted under the 2006 Plan. As 
of  December  31,  2019,  a  total  of  19.7  million  shares 
from the 2006 Plan have been added to and may be 
issued from the 2017 Plan. 

termination,  cancellation, 

The following table presents the cumulative total 
number  of  shares  that  was  awarded  under  the  2017 
Plan and the 2006 Plan for the periods indicated:

As of December 31,

(In millions)

2019

2018

2017

Total number of shares awarded
under the 2006 Plan

Total number of shares awarded
under the 2017 Plan

68.9

68.9

68.9

7.6

3.9

0.4

  The  2017  Plan  allows  for  shares  withheld  in 
payment  of  the  exercise  price  of  an  award  or  in 
satisfaction  of  tax  withholding  requirements,  shares 
forfeited due to employee termination, shares expired 
under  option  awards,  or  shares  not  delivered  when 
performance conditions have not been met, to be added 
back to the pool of shares available for issuance under 
the 2017 Plan. From inception to December 31, 2019, 
fewer than 1 million shares had been awarded under 
the  2017  Plan  but  not  delivered,  and  have  become 
available for re-issue. As of December 31, 2019, a total 
of 21.3 million shares were available for future issuance 
under the 2017 Plan.

For  deferred  stock  awards  granted  under  the 
Plans, no common stock is issued at the time of grant 
and the award does not possess dividend and voting 
rights.  Generally,  these  grants  vest  over  one  to  four 
years. Performance awards granted are earned over a 
performance  period  based  on  the  achievement  of 
defined goals, generally over three years. Payment for 
performance awards is made in shares of our common 
stock equal to its fair market value per share, based on 
the  performance  of  certain  financial  ratios,  after  the 
conclusion of each performance period.

Beginning  with  2012,  malus-based  forfeiture 
provisions  were  included  in  deferred  stock  awards 
granted  to  employees  identified  as  “material  risk-
takers,”  as  defined  by  management.  These  malus-
based forfeiture provisions provide for the reduction or 
cancellation of unvested deferred compensation, such 
as  deferred  stock  awards  and  performance  based 
awards,  if  it  is  determined  that  a  material  risk-taker 
made  risk-based  decisions 
to 
inappropriate 
in  a  material 
unexpected loss at the business-unit, line-of-business 
or corporate level. In addition, awards granted to certain 
of our senior executives, as well as awards granted to 

that  exposed  us 

resulted 

risks 

that 

 State Street Corporation | 164

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

individuals  in  certain  jurisdictions,  may  be  subject  to 
recoupment after vesting (if applicable) and delivery to 
the  individual  in  specified  circumstances  generally 
relating to fraud or willful misconduct by the individual 
that results in material harm to us or a material financial 
restatement.

Compensation expense related to deferred stock 
awards and performance awards, which we record as 
a component of compensation and employee benefits 
expense in our consolidated statement of income, was  
$235 million, $262 million and $243 million for the years 
ended  December  31,  2019,  2018  and  2017, 
respectively. Such expense for 2019, 2018 and 2017 
excluded  a  release  of  $4  million,  an  expense  of  $45 
million  and  $15  million,  respectively,  associated  with 
acceleration  of  expense  in  connection  with  targeted 
staff  reductions.  This  expense  was  included  in  the 
severance-related 
associated 
restructuring or repositioning charges recorded in each 
respective year. 

portion 

the 

of 

For the year ended December 31, 2019, no stock 
appreciation rights were exercised. The total intrinsic 
value of stock appreciation rights exercised during the 
years  ended  December  31,  2018  and  2017  was  $0 
million and $5 million, respectively. As of December 31, 
2019, there was no unrecognized compensation cost 
related to stock appreciation rights. 

Shares
(In thousands)

Weighted-Average
Grant Date Fair
Value

Deferred Stock Awards:

Outstanding as of
December 31, 2017

Granted

Vested

Forfeited

Outstanding as of
December 31, 2018

Granted

Vested

Forfeited

Outstanding as of
December 31, 2019

6,848

$

2,500

(3,235)

(138)

5,975

3,168

(3,089)

(220)

5,834

65.44

101.25

70.98

80.60

77.07

66.68

71.20

75.85

74.33

The total fair value of deferred stock awards vested 
for  the  years  ended  December  31,  2019,  2018  and 
2017, based on the weighted average grant date fair 
value in each respective year, was $220 million, $230 
million and $232 million, respectively. As of December 
31, 2019, total unrecognized compensation cost related 
to deferred stock awards, net of estimated forfeitures, 
was $212 million, which is expected to be recognized 
over a weighted-average period of 2.4 years.

Performance Awards:

Outstanding as of
December 31, 2017
Granted

Forfeited

Paid out

Outstanding as of
December 31, 2018
Granted

Forfeited

Paid out

Outstanding as of
December 31, 2019

Shares
(In thousands)

Weighted-Average
Grant Date Fair Value

1,548

$

1,067

(1)

(457)

2,157

510

(96)

(432)

2,139

66.09

74.68

101.26

70.58

69.36

66.04

74.82

51.01

71.82

The total fair value of performance awards vested 
for  the  years  ended  December  31,  2019,  2018  and 
2017, based on the weighted average grant date fair 
value  in  each  respective  year,  was  $22  million,  $32 
million and $14 million, respectively. As of December 
31, 2019, total unrecognized compensation cost related 
to  performance  awards,  net  of  estimated  forfeitures, 
was  $39  million,  which  is  expected  to  be  recognized 
over a weighted-average period of 1.9 years.

We utilize either treasury shares or authorized but 
unissued  shares  to  satisfy  the  issuance  of  common 
stock under our equity incentive plans. We do not have 
a specific policy concerning purchases of our common 
stock  to  satisfy  stock  issuances.  We  have  a  general 
policy concerning purchases of our common stock to 
meet  issuances  under  our  employee  benefit  plans, 
including  other  corporate  purposes.  Various  factors 
determine the amount and timing of our purchases of 
our  common  stock,  including  regulatory  reviews  and 
approvals  or  non-objections,  our  regulatory  capital 
requirements, the number of shares we expect to issue 
under  employee  benefit  plans,  market  conditions 
(including the trading price of our common stock), and 
legal considerations. These factors can change at any 
time, and the number of shares of common stock we 
will purchase or when we will purchase them cannot be 
assured. Additional information on our common stock 
purchase program is provided in Note 15.

Note 19.     Employee Benefits

Defined Benefit Pension and Other Post-Retirement 
Benefit Plans

State  Street  Bank  and  certain  of 

its  U.S. 
subsidiaries  participate  in  a  non-contributory,  tax-
qualified defined benefit pension plan. The U.S. defined 
benefit pension plan was frozen as of December 31, 
2007 and no new employees were eligible to participate 
after that date. We have agreed to contribute sufficient 
amounts as necessary to meet the benefits paid to plan 
participants  and  to  fund  the  plan’s  service  cost,  plus 
interest. U.S. employee account balances earn annual 
interest  credits  until  the  employee  begins  receiving 
benefits.  Non-U.S.  employees  participate  in  local 
defined benefit plans which are funded as required in 

 State Street Corporation | 165

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

each local jurisdiction. In addition to the defined benefit 
pension plans, we have non-qualified unfunded SERPs 
that  provide  certain  officers  with  defined  pension 
benefits  in  excess  of  allowable  qualified  plan  limits. 
State Street Bank and certain of its U.S. subsidiaries 
also participate in a post-retirement plan that provides 
health care benefits for certain retired employees. The 
total expense for these tax-qualified and non-qualified 
plans was $8 million, $11 million and $15 million in 2019, 
2018 and 2017, respectively.

We  recognize  the  funded  status  of  our  defined 
benefit pension plans and other post-retirement benefit 
plans,  measured  as  the  difference  between  the  fair 
value  of  the  plan  assets  and  the  projected  benefit 
obligation,  in  the  consolidated  statement  of  position. 
The assets held by the defined benefit pension plans 
are largely made up of common, collective funds that 
are liquid and invest principally in U.S. equities and high-
quality fixed-income investments. The majority of these 
assets fall within Level 2 of the fair value hierarchy. The 
benefit obligations associated with our primary U.S. and 
non-U.S. defined benefit plans, non-qualified unfunded 
supplemental  retirement  plans  and  post-retirement 
plans were $1.37 billion, $88 million and $10 million, 
respectively, as of December 31, 2019 and $1.21 billion, 
$110  million  and  $12  million,  respectively,  as  of 
December  31,  2018. As  the  primary  defined  benefit 
plans  are  frozen,  the  benefit  obligation  will  only  vary 
over time as a result of changes in market interest rates, 
the  life  expectancy  of  the  plan  participants  and 
payments made from the plans. The primary U.S. and 
non-U.S.  defined  benefit  pension  plans  were 
overfunded  by  $10  million  and  underfunded  by  $1 
million as of December 31, 2019 and 2018, respectively. 
The non-qualified supplemental retirement plans were 
underfunded  by  $88  million  and  $110  million    as  of 
December 31, 2019 and 2018, respectively. The other 
post-retirement benefit plans were underfunded by $10 
million and $12 million as of December 31, 2019 and 
2018, respectively. The underfunded status is included 
in other liabilities.

Defined Contribution Retirement Plans

We  contribute  to  employer-sponsored  U.S.  and 
non-U.S. defined contribution plans. Our contribution to 
these plans was $167 million, $170 million and $146 
million in 2019, 2018 and 2017, respectively.

Note 20.        Occupancy  Expense  and  Information 
Systems and Communications Expense

Upon adoption of Topic 842 on January 1, 2019, 
we  recognized  right-of-use  assets  of  approximately 
$0.91 billion and lease liabilities of approximately $1.06 
billion. 

Occupancy expense and information systems and 
include  depreciation  of 
communications  expense 
computer 
buildings, 
hardware  and  software,  equipment,  furniture  and 

improvements, 

leasehold 

fixtures, and amortization of lease right-of-use assets. 
Total depreciation and amortization expense in 2019, 
2018 and 2017 was $842 million, $599 million and $526 
million, respectively.

We  use  our  incremental  borrowing  rate  to 
determine the present value of the lease payments for 
finance  and  operating 
leases  described  below. 
Additionally, we do not separate nonlease components 
such  as  real  estate 
taxes  and  common  area 
maintenance from base lease payments.

As of December 31, 2019 and 2018, an aggregate 
net  book  value  of  $78  million  and  $102  million, 
respectively, for the finance lease related to our One 
Lincoln  Street  Boston  headquarters  was  recorded  in 
premises  and  equipment,  with  the  related  liability  of 
$136 million and $190 million, respectively, recorded in 
long-term  debt,  in  our  consolidated  statement  of 
condition.

Finance  lease  right-of-use  asset  amortization  is 
recorded in occupancy expense on a straight-line basis 
in  our  consolidated  statement  of  income  over  the 
respective  lease  term.  As  of  December  31,  2019, 
accumulated amortization of the finance lease right-of-
use  asset  was  $56  million.  Lease  payments  are 
recorded as a reduction of the liability, with a portion 
recorded  as  imputed  interest  expense.  In  2019  and 
2018,  interest  expense  related  to  the  finance  lease 
obligation  reflected  in  NII  was  $11  million  and  $17 
million, respectively. 

As of December 31, 2019, an aggregate net book 
value of $858 million for the operating lease right-of-
use assets is recorded in other assets, with the related 
lease  liability  of  $1,020  million  recorded  in  accrued 
expenses  and  other  liabilities  in  our  consolidated 
statement of condition.

We have entered into non-cancellable operating 
leases for premises and equipment. Nearly all of these 
leases  include  renewal  options,  and  only  those 
reasonably certain of being exercised are included in 
the term of the lease. Costs for operating leases are 
recorded on a straight-line basis which includes both 
interest  expense  and  right-of-use  asset  amortization. 
Operating lease costs for office space are recorded in 
occupancy expense. Costs related to operating leases 
for equipment are recorded in information systems and 
communications expense.

As  of  December  31,  2019,  we  have  additional 
operating leases, primarily for office space, that have 
not  yet  commenced  of  approximately  $484  million  of 
undiscounted future minimum lease payments. These 
leases  will  commence  between  fiscal  year  2020  and 
fiscal year 2023 with lease terms of 10 to 15 years. The 
majority  of  these  future  payments  relate  to  the  new 
Boston headquarters lease executed in the first quarter 
of  2019,  replacing  the  One  Lincoln  Street  Boston 
property.

 State Street Corporation | 166

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

None  of  our  leases  contain  residual  value 

guarantees.

The following table presents lease costs, sublease 
rental income, cash flows and new leases arising from 
lease transactions for 2019:

Note 21.    Expenses
The following table presents the components of other 
expenses for the periods indicated: 

(In millions)

2019

2018

2017

Years Ended December 31,

(In millions)

Finance lease:

Year End December 31, 2019

Professional services

$

Sales advertising public relations

$

321

114

$

357

115

Amortization of right-of-use assets

$

Interest on lease liabilities

Total finance lease expense

Sublease income

Net finance lease expense

Operating lease:

Operating lease expense

Sublease income

Net operating lease expense

Net lease expense

Cash paid for amounts included in the
measurement of lease liabilities:

Operating cash flows from finance
leases

Operating cash flows from operating
leases

Financing cash flows from finance
leases

Right-of-use assets obtained in
exchange for new lease obligations:

Operating leases

Finance leases

$

$

$

21

11

32

(9)

23

179

(6)

173

196

11

201

54

120

—

The following table presents future minimum lease 
leases  as  of 

payments  under  non-cancellable 
December 31, 2019:

(In millions)

Operating
Leases

Finance
Leases

2020

2021

2022

2023

2024

Thereafter

Total future minimum lease
payments

Less imputed interest

$

$

183

180

164

143

108

356

41

41

41

31

—

—

Total

$

224

221

205

174

108

356

1,134

(114)

154

(18)

1,288

(132)

     Total

$

1,020

$

136

$

1,156

The  following  table  presents  details  related  to 
remaining  lease  terms  and  discount  rate  as  of 
December 31, 2019:

Weighted-average remaining lease term (in years):
     Finance leases
     Operating leases

Weighted-average discount rate:
     Finance leases

     Operating leases

December 31,
2019

3.8
7.6

7%

3%

340

67

10

108

80

17

20

287

929

Securities processing

Regulatory fees and assessments

Bank operations

Donations

Insurance

Other

75

73

43

51

19

52

91

70

12

18

566

461

Total other expenses

$

1,262

$

1,176

$

Acquisition Costs

We  recorded  $79  million  of  acquisition  costs  in 
2019,  primarily  related  to  our  acquisition  of  CRD.  In  
2018,  we  recorded  approximately  $31  million  of 
acquisition costs related to our acquisition of CRD and 
in  2017  we  recorded  approximately  $21  million  of 
acquisition costs primarily related to our acquisition of 
the  GEAM  business.  As  we  integrate  CRD  into  our 
business, we expect to incur approximately $200 million
of  acquisition  costs,  including  merger  and  integration 
costs, through 2021.

Restructuring and Repositioning Charges

Repositioning Charges

In 2019, we recorded $110 million of repositioning 
charges,  including  $98  million  of  compensation  and 
employee  benefits  expenses  and  $12  million  of 
occupancy  costs,  to  further  drive  process  automation, 
information  technology  optimizations  and  organization 
rationalization in 2020.

In late 2018, we initiated an expense program to 
accelerate  efforts  to  become  a  higher-performing 
organization and help navigate challenging market and 
industry  conditions.  Total  repositioning  charges  were 
$300  million 
including  $259  million  of 
compensation and employee benefits expenses and $41 
million of occupancy costs. 

in  2018, 

 State Street Corporation | 167

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents aggregate activity for 
repositioning  charges  and  activity  related  to  previous 
Beacon restructuring charges for the periods indicated:

(In millions)

Accrual Balance at
December 31, 2016
Accruals for Beacon

Payments and Other
Adjustments
Accrual Balance at
December 31, 2017
Accruals for Beacon

Accruals for
Repositioning
Charges
Payments and Other
Adjustments
Accrual Balance at
December 31, 2018
Accruals for Beacon

Accruals for
Repositioning
Charges
Payments and Other
Adjustments

Accrual Balance at
December 31, 2019

Employee
Related
Costs

Real
Estate
Actions

Asset and
Other
Write-offs

Total

$

37

$

186

(57)

166

(7)

259

(115)

303

(2)

98

17

32

(17)

32

—

41

(36)

37

—

12

(209)

(42)

$

2

$

27

(26)

3

—

—

(2)

1

—

—

—

56

245

(100)

201

(7)

300

(153)

341

(2)

110

(251)

$

190

$

7

$

1

$

198

Note 22.   Income Taxes

reported 

We use an asset-and-liability approach to account 
for  income  taxes.  Our  objective  is  to  recognize  the 
amount of taxes payable or refundable for the current 
year  through  charges  or  credits  to  the  current  tax 
provision,  and  to  recognize  deferred  tax  assets  and 
liabilities  for  future  tax  consequences  of  temporary 
differences  between  amounts 
in  our 
consolidated financial statements and their respective 
tax bases. The measurement of tax assets and liabilities 
is based on enacted tax laws and applicable tax rates. 
The  effects  of  a  tax  position  on  our  consolidated 
financial statements are recognized when we believe it 
is more likely than not that the position will be sustained. 
A valuation allowance is established if it is considered 
more likely than not that all or a portion of the deferred 
tax assets will not be realized. Deferred tax assets and 
liabilities  recorded  in  our  consolidated  statement  of 
condition are netted within the same tax jurisdiction.

The  following  table  presents  the  components  of 
income tax expense (benefit) for the periods indicated: 

(In millions)

2019

2018

2017

Years Ended December 31,

Current:

Federal

State

Non-U.S.

Total current expense

Deferred:

Federal

State

Non-U.S.

Total deferred expense (benefit)

Total income tax expense
(benefit)

$

157

$

86

357

600

(6)

33

(157)

(130)

$

122

148

374

644

(128)

(22)

14

(136)

343

24

380

747

45

66

(19)

92

$

470

$

508

$

839

The following table presents a reconciliation of the 
U.S. statutory income tax rate to our effective tax rate 
based  on  income  before  income  tax  expense  for  the 
periods indicated:

U.S. federal income tax rate

21.0%

21.0%

35.0%

Years Ended December 31,

2019

2018

2017

Changes from statutory rate:

State taxes, net of federal benefit

Tax-exempt income
Business tax credits(1)

Foreign tax differential

Foreign legal entity restructuring

Foreign tax credit limitations

Transition tax

Deferred tax revaluation

Foreign designated earnings

Litigation expense

Other, net

Effective tax rate

3.4

(1.5)

(5.4)

(0.1)

(4.3)

2.2

—

—

—

1.6

0.4

3.1

(2.0)

(4.1)

(0.6)

—

0.2

—

(1.0)

—

0.3

(0.6)

2.0

(4.3)

(3.7)

(7.2)

—

—

15.2

(6.8)

(0.7)

—

(1.6)

17.3%

16.3%

27.9%

(1) Business tax credits include low-income housing, production and investment 
tax credits.

The  2017  income  tax  expense  included  a  net 
provisional estimate of $257 million attributable to the 
enactment of TCJA (H.R.1).

As  of  December  31,  2018,  the  accounting  for 
income tax effects of the TCJA was completed and the 
2018  income  tax  expense  included  an  additional 
deferred tax benefit of approximately $32 million. 

Beginning  in  2018,  the  TCJA  subjects  a  U.S. 
shareholder to current tax on GILTI earned by certain 
foreign subsidiaries. We have elected to recognize the 
resulting tax on GILTI as a period expense in the period 
the  tax  is  incurred.  As  such,  we  have  included  an 
estimate of this liability in our estimated annual effective 
tax rate. This adjustment increased our effective tax rate 
by 0.3% and 0.2% in 2019 and 2018, respectively, which 
is  reflected  in  the  prior  reconciliation  table  under 
"Foreign Tax Credit Limitations". 

 State Street Corporation | 168

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Undistributed  indefinitely  reinvested  earnings  of 
certain foreign subsidiaries amounted to approximately 
$4.1  billion  at  December  31,  2019.  As  a  result,  no 
provision  has  been  recorded  for  state  and  local  or 
foreign withholding income taxes. If a distribution were 
to  occur,  we  would  be  subject  to  state,  local  and  to 
foreign  withholding  tax.  It  is  expected  that  any 
distribution  will  be  exempt  from  federal  income  tax. 
Although  the  foreign  withholding  tax  is  generally 
creditable against U.S. federal income tax, certain credit 
utilization limitations may result in a net cost.

The 

following 

significant 
components of our gross deferred tax assets and gross 
deferred  tax  liabilities  as  of  the  dates  indicated: 

table  presents 

December 31,

2019

2018

(In millions)

Deferred tax assets:

Other amortizable assets

Tax credit carryforwards

Lease obligations

Deferred compensation

Restructuring charges and other reserves

NOL and other carryforwards

Pension plan

Foreign currency translation

Unrealized losses on investment securities,
net
Total deferred tax assets 

Valuation allowance for deferred tax assets

Deferred tax assets, net of valuation
allowance

Deferred tax liabilities:

Fixed and intangible assets

Investment basis differences

Right-of-use Assets

Unrealized gains on investment securities,
net

Other

$

$

$

$

$

$

394

387

254

120

104

73

66

57

—

1,455

(330)

1,125

763

258

223

86

32

49

274

—

134

156

104

55

50

146

968

(138)

830

744

229

—

—

11

984

Total deferred tax liabilities

$

1,362

$

The  table  below  summarizes  the  deferred  tax 
assets and related valuation allowances recognized as 
of December 31, 2019: 

(In millions)

Other amortizable
assets

Tax credits

NOLs - Non-U.S.

Other carryforwards

NOLs - State

Deferred
Tax Asset

Valuation
Allowance

Expiration

$

394

$

(243) __

387

33

27

13

(29) 2029-2039

(18) 2020-2028, None

(27) None

(13) 2020-2039

Management  considers  the  valuation  allowance 
adequate to reduce the total deferred tax assets to an 
aggregate  amount  that  will  more  likely  than  not  be 
realized. Management has determined that a valuation 
allowance is not required for the remaining deferred tax 
assets because it is more likely than not that there is 

sufficient  taxable  income  of  the  appropriate  nature 
within the carryforward periods to realize these assets. 

At December 31, 2019, 2018 and 2017, the gross 
unrecognized  tax  benefits,  excluding  interest,  were 
$149 million, $108 million and $94 million, respectively. 
Of this, the amounts that would reduce the effective tax 
rate, if recognized, are $140 million, $100 million and 
$87 million, respectively. The reduction in the effective 
tax rate includes the federal benefit for unrecognized 
state tax benefits. 

  The  following  table  presents  activity  related  to 

unrecognized tax benefits as of the dates indicated: 

(In millions)

Beginning balance

Decrease related to agreements with
tax authorities

Increase related to tax positions
taken during current year

Increase related to tax positions
taken during prior years

Decreases related to a lapse of the
applicable statute of limitations

December 31,

2019

2018

2017

$

108

$

94

$

71

(17)

(40)

(14)

13

49

(4)

12

44

(2)

26

11

—

94

Ending balance

$

149

$

108

$

It is reasonably possible that of the $149 million of 
unrecognized tax benefits as of December 31, 2019, up 
to $4 million could decrease within the next 12 months 
due  to  the  resolution  of  various  audits.  Management 
believes that we have sufficient accrued liabilities as of 
December  31,  2019  for  tax  exposures  and  related 
interest expense.

Income tax expense included related interest and 
penalties of approximately $5 million and $1 million in 
2019 and 2018, respectively. Total accrued interest and 
penalties were approximately $10 million, $8 million and
$8 million as of December 31, 2019, 2018 and 2017, 
respectively.

Note 23.    Earnings Per Common Share 

Basic EPS is calculated pursuant to the two-class 
method, by dividing net income available to common 
shareholders by the weighted-average common shares 
outstanding during the period. Diluted EPS is calculated 
pursuant  to  the  two-class  method,  by  dividing  net 
income available to common shareholders by the total 
weighted-average  number  of  common  shares 
outstanding for the period plus the shares representing 
the dilutive effect of equity-based awards. The effect of 
equity-based awards is excluded from the calculation 
of diluted EPS in periods in which their effect would be 
anti-dilutive. 

 State Street Corporation | 169

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The two-class method requires the allocation of 
undistributed  net  income  between  common  and 
participating  shareholders.  Net  income  available  to 
common  shareholders,  presented  separately  in  our 
consolidated statement of income, is the basis for the 
calculation of both basic and diluted EPS. Participating 
securities are composed of unvested and fully vested 
SERP shares and fully vested deferred director stock 
awards,  which  are  equity-based  awards  that  contain 
non-forfeitable rights to dividends, and are considered 
to participate with the common stock in undistributed 
earnings.

The following table presents the computation of 
basic and diluted earnings per common share for the 
periods indicated:

(Dollars in millions, except per
share amounts)

Net income

Less:

Years Ended December 31,

2019

2018

2017

$

2,242

$

2,593

$

2,156

Preferred stock dividends

(232)

(188)

(182)

Dividends and undistributed 
earnings allocated to 
participating securities(1)

Net income available to common
shareholders

Average common shares
outstanding (In thousands):

(1)

(1)

(2)

$

2,009

$

2,404

$

1,972

Basic average common shares

369,911

371,983

374,793

Effect of dilutive securities: equity-
based awards

3,755

4,493

5,420

Diluted average common shares

373,666

376,476

380,213

Anti-dilutive securities(2)

2,052

1,011

188

Earnings per common share:

Basic

Diluted(3)

$

5.43

$

6.46

$

5.38

6.39

5.26

5.19

(1) Represents the portion of net income available to common equity allocated to participating 
securities, composed of unvested and fully vested SERP (Supplemental executive retirement 
plans) shares and fully vested deferred director stock awards, which are equity-based awards 
that contain non-forfeitable rights to dividends, and are considered to participate with the 
common stock in undistributed earnings.
(2) Represents equity-based awards outstanding but not included in the computation of diluted 
average common shares, because their effect was anti-dilutive. Additional information about 
equity-based awards is provided in Note 18.
(3) Calculations reflect allocation of earnings to participating securities using the two-class 
method, as this computation is more dilutive than the treasury stock method.

Note 24.    Line of Business Information

Our  operations  are  organized  into  two  lines  of 
business: 
Investment 
Investment  Servicing  and 
Management, which are defined based on products and 
services provided. The results of operations for these 
lines of business are not necessarily comparable with 
those of other companies, including companies in the 
financial services industry. 

Investment Servicing, through State Street Global 
Services,  State  Street  Global  Markets,  State  Street 
Global Exchange and CRD, provides services for U.S. 
mutual  funds,  collective  investment  funds  and  other 
investment  pools,  corporate  and  public  retirement 
foundations  and 
plans, 

insurance  companies, 

regulation); 

record-keeping; 

endowments  worldwide.  Products  include:  custody; 
product and participant level accounting; daily pricing 
and administration; master trust and master custody; 
depotbank services (a fund oversight role created by 
non-U.S. 
cash 
management; foreign exchange, brokerage and other 
trading  services;  securities  finance  and  enhanced 
custody  products;  deposit  and  short-term  investment 
financing; 
facilities; 
investment 
lease 
manager  and  alternative 
investment  manager 
risk  and 
operations  outsourcing;  performance, 
compliance analytics; and financial data management 
to  support  institutional  investors.  Our  CRD  business 
also  falls  within  our  Investment  Servicing  line  of 
business and includes products and services, such as: 
portfolio  modeling  and  construction; 
trade  order 
management;  investment  risk  and  compliance;  and 
wealth management solutions. 

loans  and 

Investment  Management,  through  State  Street 
Global Advisors, provides a broad range of investment 
management  strategies  and  products  for  our  clients. 
Our investment management strategies and products 
span  the  risk/reward  spectrum,  including  core  and 
enhanced 
indexing,  multi-asset  strategies,  active 
quantitative  and  fundamental  active  capabilities  and 
alternative investment strategies. Our AUM is currently 
primarily weighted to indexed strategies. In addition, we 
provide a breadth of services and solutions, including 
environmental,  social  and  governance 
investing, 
defined  benefit  and  defined  contribution  and  Global 
Fiduciary  Solutions 
(formerly  Outsourced  Chief 
Investment Officer). State Street Global Advisors is also 
a provider of ETFs, including the SPDR® ETF brand. 
While  management  fees  are  primarily  determined  by 
the  values  of  AUM  and  the  investment  strategies 
employed,  management  fees  reflect  other  factors  as 
well,  including  the  benchmarks  specified  in  the 
respective  management  agreements 
to 
performance fees.

related 

Our investment servicing strategy is to focus on 
total client relationships and the full integration of our 
products and services across our client base through 
cross-selling opportunities. In general, our clients will 
use  a  combination  of  services,  depending  on  their 
needs, rather than one product or service. For instance, 
a custody client may purchase securities finance and 
cash  management  services  from  different  business 
units.  Products  and  services  that  we  provide  to  our 
clients  are  parts  of  an  integrated  offering  to  these 
clients. We price our products and services on the basis 
of  overall  client  relationships  and  other  factors;  as  a 
result, revenue may not necessarily reflect the stand-
alone market price of these products and services within 
the business lines in the same way it would for separate 
business entities.

 State Street Corporation | 170

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Our servicing and management fee revenue from 
the Investment Servicing and Investment Management 
business  lines,  including  foreign  exchange  trading 
services  and  securities  finance  activities,  represents 
approximately  70%  to  80%  of  our  consolidated  total 
revenue. The remaining 20% to 30% is composed of 
software and processing fees, including CRD, as well 
as NII, which is largely generated by our investment of 
client  deposits,  short-term  borrowings  and  long-term 
debt in a variety of assets, and net gains (losses) related 
to investment securities. These other revenue types are 
generally  fully  allocated  to,  or  reside  in,  Investment 
Servicing and Investment Management.

Revenue  and  expenses  are  directly  charged  or 
allocated to our lines of business through management 
information systems. Assets and liabilities are allocated 
according  to  policies  that  support  management’s 
strategic and tactical goals. Capital is allocated based 
on the relative risks and capital requirements inherent 
in  each  business 
line,  along  with  management 
judgment. Capital allocations may not be representative 
of  the  capital  that  might  be  required  if  these  lines  of 
business were separate business entities.

The following is a summary of our line of business 

results for the periods indicated. 

The “Other” column for the year ended December 
31, 2019 included net costs of $359 million composed 
of the following:

•  Net acquisition and restructuring costs of $77 

million;

•  Net repositioning charges of $110 million; and

• 

Legal and related expenses of $172 million.

The “Other” column for the year ended December 
31, 2018 included net costs of $398 million composed 
of the following:

•  Net 

repositioning 

to 
organizational  changes  and  management 
streamlining of $300 million;

charges 

related 

•  Business exit costs of $24 million;

• 

Legal and related expenses of $50 million; and

•  Net acquisition and restructuring costs of $24 

million.

The "Other" column for the year ended December 
31,  2017  included  net  acquisition  and  restructuring 
costs of $266 million.

The following is a summary of our line of business 
results  for  the  periods  indicated. The  amounts  in  the 
“Other”  columns  were  not  allocated  to  our  business 
lines. Prior reported results reflect reclassifications, for 
comparative  purposes, 
to  management 
changes in methodologies associated with allocations 
of revenue and expenses to lines of business in 2019.

related 

(Dollars in millions)

2019

2018

2017

2019

2018

2017

2019

Investment
Servicing

Investment
Management

Other

2018

2017

2019

Total

2018

2017

Servicing fees

$ 5,074

$ 5,429

$ 5,365

$ — $ — $ — $ — $

(8)

$ — $ 5,074

$ 5,421

$ 5,365

Years Ended December 31,

Management fees

Foreign exchange
trading services

Securities finance

Software and 
processing fees(1)(2)

Total fee revenue(1)

Net interest income

Total other income

Total revenue(1)

Provision for loan
losses

Total expenses(1)

Income before
income tax
expense

Pre-tax margin

Average assets (in
billions)

—

974

462

691

7,201

2,590

43

—

—

1,771

1,851

1,616

1,071

543

443

7,486

2,691

999

606

336

7,306

2,309

6

(39)

137

9

29

130

—

(5)

72

—

7

1,946

1,976

1,695

(24)

—

(20)

—

(5)

—

9,834

10,183

9,576

1,922

1,956

1,690

10

15

2

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(8)

—

—

(8)

—

—

—

—

—

—

—

—

—

—

1,771

1,851

1,616

1,111

1,201

1,071

471

720

9,147

2,566

43

543

438

9,454

2,671

606

343

9,001

2,304

6

(39)

11,756

12,131

11,266

10

15

2

7,140

7,081

6,717

1,535

1,544

1,286

359

390

266

9,034

9,015

8,269

$ 2,684

$ 3,087

$ 2,857

$ 387

$ 412

$ 404

$ (359)

$ (398)

$ (266)

$ 2,712

$ 3,101

$ 2,995

27%

30%

30%

20%

21%

24%

23%

26%

27%

$ 220.3

$ 220.2

$ 214.0

$ 3.0

$ 3.2

$ 5.4

$ 223.3

$ 223.4

$ 219.4

(1) Investment Servicing includes results from our acquisition of CRD on October 1, 2018.
(2) Investment Management includes other revenue items that are primarily driven by equity market movements.

 State Street Corporation | 171

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 25.    Revenue from Contracts with Customers

We  account  for  revenue  from  contracts  with  customers  in  accordance  with Topic  606,  which  we  adopted  on 
January  1,  2018. The  amount  of  revenue  that  we  recognize  is  measured  based  on  the  consideration  specified  in 
contracts with our customers, and excludes taxes collected from customers subsequently remitted to governmental 
authorities. We recognize revenue when a performance obligation is satisfied over time as the services are performed 
or at a point in time depending on the nature of the services provided as further discussed below. Revenue recognition 
guidance related to contracts with customers excludes our NII, revenue earned on security lending transactions entered 
into as principal, realized gains/losses on securities, revenue earned on foreign exchange activity, loans and related 
fees, and gains/losses on hedging and derivatives, to which we apply other applicable U.S. GAAP guidance.

For  contracts  with  multiple  performance  obligations,  or  contracts  that  have  been  combined,  we  allocate  the 
contracts' transaction price to each performance obligation using our best estimate of the standalone selling price. Our 
contractual fees are negotiated on a customer by customer basis and are representative of standalone selling price 
utilized for allocating revenue when there are multiple performance obligations.

Substantially all of our services are provided as a distinct series of daily performance obligations that the customer 
simultaneously benefits from as they are performed. Payments may be made to third party service providers and the 
expense is recognized gross when we control those services as we are deemed the principal.

Contract durations may vary from short to long- term or may be open ended. Termination notice periods are in 
line with general market practice and typically do not include termination penalties. Therefore, for substantially all of 
our revenues, the duration of the contract and the enforceable rights and obligations do not extend beyond the services 
that are performed daily or at the transaction level. In instances where we have substantive termination penalties, the 
duration of the contract may extend through the date of substantive termination penalties.

Investment Servicing

Revenue from contracts with customers related to servicing fees is recognized over time as our customers benefit 
from the custody, administration, accounting, transfer agency and other related asset services as they are performed. 
At contract inception, no revenue is estimated as the fees are dependent on assets under custody and/or administration 
and/or  actual  transactions  which  are  susceptible  to  market  factors  outside  of  our  control.  Therefore,  revenue  is 
recognized using a time-based output method as the customers benefit from the services over time and as the assets 
under  custody  or  transactions  are  known  or  determinable  during  each  reporting  period  based  on  contractual  fee 
schedules. Payments made to third party service providers, such as sub-custodians, are generally recognized gross 
as we control those services and is deemed to be a principal in such arrangements.

Foreign  exchange  trading  services  revenue  includes  revenue  generated  from  providing  access  and  use  of 
electronic trading platforms and other trading, transition management and brokerage services. Electronic FX services 
are dependent on the volume of actual transactions initiated through our electronic exchange platforms. Revenue is 
recognized over time using a time-based measure as access to, and use of, the electronic exchange platforms is made 
available to the customer and the activity is determinable. Revenue related to other trading, transition management 
and brokerage services is recognized when the customer obtains the benefit of such services which may be over time 
or at a point in time upon trade execution.

Securities finance revenue is related to services for providing agency lending programs to State Street Global 
Advisors managed investment funds and third- party investment managers and asset owners. This securities finance 
revenue is recognized over time using a time-based measure as our customers benefit from these lending services 
over time.

Revenue related to the front office solutions provided by CRD is primarily driven by the sale of software to be 
installed on premise and Software as a Service (SaaS) arrangements, where the customer does not take possession 
of the software. Revenue for a sale of software to be installed on premise is recognized at a point in time when the 
customer benefits from obtaining access to and use of the software license. Revenue for a SaaS related arrangement 
is recognized over time as services are provided.

Investment Management

Revenue from contracts with customers related to investment management, investment research and investment 
advisory services provided through State Street Global Advisors is recognized over time as our customers benefit from 
the services as they are performed. Substantially all of our investment management fees are determined by the value 
of assets under management and the investment strategies employed. At contract inception, no revenue is estimated 
as the fees are dependent on assets under management which are susceptible to market factors outside of our control.

Therefore, substantially all of our Investment Management services revenue is recognized using a time-based 
output method as the customers benefit from the services over time and as the assets under management are known 

 State Street Corporation | 172

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

or determinable during each reporting period based on contractual fee schedules. Payments made to third party service 
providers, such as payments to others in unitary fee arrangements, are generally recognized on a gross basis when 
State Street Global Advisors controls those services and is deemed to be a principal in such transactions.

Revenue by category

In the following table, revenue is disaggregated by our two lines of business and by revenue stream for which 
the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. The amounts 
in the "Other" columns were not allocated to our business lines.

Investment Servicing

Investment Management

Other

Total

Year Ended December 31, 2019

(Dollars in millions)

Topic 606
revenue

All other
revenue

Total

Topic 606
revenue

All other
revenue

Total

Topic 606
revenue

All other
revenue

Total

2019

Servicing fees

$

5,074

$

— $

5,074

$

— $

— $

— $

— $

— $

— $

5,074

Management fees

Foreign exchange
trading services

Securities finance

Software and
processing fees

—

346

259

456

Total fee revenue

6,135

Net interest income

Total other income

—

—

—

628

203

235

1,066

2,590

43

—

974

462

691

7,201

2,590

43

1,771

137

—

—

1,908

—

—

—

—

9

29

38

(24)

—

1,771

137

9

29

1,946

(24)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1,771

1,111

471

720

9,147

2,566

43

Total revenue

$

6,135

$

3,699

$

9,834

$

1,908

$

14

$

1,922

$

— $

— $

— $

11,756

Investment Servicing

Investment Management

Other

Total

Year Ended December 31, 2018

(Dollars in millions)

Topic 606
revenue

All other
revenue

Total

Topic 606
revenue

All other
revenue

Total

Topic 606
revenue

All other
revenue

Total

2018

Servicing fees

$

5,429

$

— $

5,429

$

— $

— $

— $

(8) $

— $

(8) $

5,421

Management fees

Foreign exchange
trading services

Securities finance

Software and
processing fees

—

361

308

209

Total fee revenue

6,307

Net interest income

Total other income

—

—

—

710

235

234

1,179

2,691

6

—

1,851

1,071

543

443

7,486

2,691

6

130

—

—

1,981

—

—

—

—

—

(5)

(5)

(20)

—

1,851

130

—

(5)

1,976

(20)

—

—

—

—

—

(8)

—

—

—

—

—

—

—

—

—

—

—

—

—

(8)

—

—

1,851

1,201

543

438

9,454

2,671

6

Total revenue

$

6,307

$

3,876

$

10,183

$

1,981

$

(25) $

1,956

$

(8) $

— $

(8) $

12,131

Contract balances and contract costs

As of December 31, 2019 and December 31, 2018, net receivables of $2.77 billion and $2.75 billion, respectively, 
are included in accrued interest and fees receivable, representing amounts billed or currently billable related to revenue 
from contracts with customers. As performance obligations are satisfied, we have an unconditional right to payment 
and billing is generally performed monthly; therefore, we do not have significant contract assets or liabilities.

No  adjustments  are  made  to  the  promised  amount  of  consideration  for  the  effects  of  a  significant  financing 
component as the period between when we transfer a promised service to a customer and when the customer pays 
for that service is expected to be one year or less.

 State Street Corporation | 173

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 26.    Non-U.S. Activities

We define our non-U.S. activities as those revenue-producing business activities that arise from clients which are 
generally serviced or managed outside the U.S. Due to the integrated nature of our business, precise segregation of 
our U.S. and non-U.S. activities is not possible.

Subjective estimates, assumptions and other judgments are applied to quantify the financial results and assets 
related to our non-U.S. activities, including our application of funds transfer pricing, our asset and liability management 
policies and our allocation of certain indirect corporate expenses. Management periodically reviews and updates its 
processes for quantifying the financial results and assets related to our non-U.S. activities. 

The following table presents our U.S. and non-U.S. financial results for the periods indicated:

(In millions)

Total revenue

Income before income tax
expense

Years Ended December 31,

Non-U.S.(1)

2019

U.S.

Total

Non-U.S.(1)

2018

U.S.

Total

Non-U.S.(1)

2017

U.S.

Total

$

4,974

$

6,782

$ 11,756

$

5,190

$

6,941

$ 12,131

$

4,734

$

6,532

$ 11,266

1,159

1,553

2,712

1,294

1,807

3,101

1,230

1,765

2,995

(1) Geographic mix is generally based on the domicile of the entity servicing the funds and is not necessarily representative of the underlying asset mix.

Non-U.S. assets were $83.28 billion and $81.69 billion as of December 31, 2019 and 2018, respectively.

Note 27.     Parent Company Financial Statements

The following tables present the financial statements of the Parent Company without consolidation of its banking 

and non-banking subsidiaries, as of and for the years indicated:

Statement of Income - Parent Company

(In millions)

Years Ended December 31,

2019

2018

2017

Cash dividends from consolidated banking subsidiary

$

3,300

$

785

$

Cash dividends from consolidated non-banking subsidiaries and unconsolidated
entities

Other, net

Total revenue

Interest expense

Other expenses

Total expenses

Income tax (benefit)

Income before equity in undistributed income of consolidated subsidiaries and
unconsolidated entities

Equity in undistributed income of consolidated subsidiaries and unconsolidated
entities:

Consolidated banking subsidiary

Consolidated non-banking subsidiaries and unconsolidated entities

285

149

3,734

415

108

523

(91)

3,302

(1,070)

10

41

58

884

381

162

543

(127)

468

1,944

181

2,224

12

127

2,363

297

94

391

(86)

2,058

(1)

99

Net income

$

2,242

$

2,593

$

2,156

 State Street Corporation | 174

STATE STREET CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Statement of Condition - Parent Company

(In millions)

Assets:
Interest-bearing deposits with consolidated banking subsidiary
Trading account assets
Investment securities available-for-sale
Investments in subsidiaries:

Consolidated banking subsidiary
Consolidated non-banking subsidiaries
Unconsolidated entities

Notes and other receivables from:
Consolidated banking subsidiary
Consolidated non-banking subsidiaries and unconsolidated entities

Other assets
Total assets
Liabilities:
Accrued expenses and other liabilities
Long-term debt
Total liabilities
Shareholders’ equity
Total liabilities and shareholders’ equity

Statement of Cash Flows - Parent Company

As of December 31,

2019

2018

$

$

$

$

$

428
393
250

25,451
7,240
117

—
3,361
270
37,510

696
12,383
13,079
24,431
37,510

$

$

$

486
357
224

25,966
6,726
106

64
2,337
96
36,362

685
10,940
11,625
24,737
36,362

(In millions)

Net cash provided by operating activities
Investing Activities:
Net decrease (increase) in interest-bearing deposits with consolidated banking
subsidiary

Proceeds from sales and maturities of available-for-sale securities

Purchases of available-for-sale securities

Investments in consolidated banking and non-banking subsidiaries
Sale or repayment of investment in consolidated banking and non-banking
subsidiaries

Net increase in investments in unconsolidated affiliates
Net cash (used in) provided by investing activities
Financing Activities:
Proceeds from issuance of long-term debt, net of issuance costs
Payments for long-term debt
Proceeds from issuance of preferred stock, net of issuance costs
Proceeds from issuance of common stock, net of issuance costs
Payments for redemption of preferred stock
Repurchases of common stock
Repurchases of common stock for employee tax withholding
Payments for cash dividends
Net cash provided (used in) financing activities
Net change
Cash and due from banks at beginning of year
Cash and due from banks at end of year

Years Ended December 31,

2019

2018

2017

$

2,684

$

2,250

$

2,047

58

900

(921)

(6,165)

5,345

—
(783)

1,495
(50)
—
—
(750)
(1,585)
(81)
(930)
(1,901)
—
—
— $

46

—

(224)

(4,883)

2,472

—
(2,589)

996
(1,000)
495
1,150
—
(350)
(124)
(828)
339
—
—
— $

3,103

—

—

(7,672)

4,216

172
(181)

748
(450)
—
—
—
(1,292)
(104)
(768)
(1,866)
—
—
—

$

Note 28.  Subsequent Events

On January 24, 2020, we issued $750 million aggregate principal amount of 2.400% Senior Notes due 2030 in 

a public offering.

On February 12, 2020, we announced that we will redeem all 5,000 of our outstanding shares of our non-cumulative 
perpetual preferred stock, Series C, for cash at a redemption price of $100,000 per share (equivalent to $25.00 per 
depositary share) plus all declared and unpaid dividends. The redemption price will be payable on March 16, 2020, 
and this redemption will be reflected in our first quarter 2020 results of operations.

 State Street Corporation | 175

STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES

Distribution of Average Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential 
(Unaudited)

The following table presents consolidated average statements of condition and NII for the years indicated: 

2019

2018

2017

Years Ended December 31,

(Dollars in millions; fully
taxable-equivalent basis)

Assets:

Average
Balance

Interest

Average
Rate

Average
Balance

Interest

Average
Rate

Average
Balance

Interest

Average
Rate

Interest-bearing deposits with U.S. banks

$

16,815

$

Interest-bearing deposits with non-U.S. banks

31,685

2.14% $

18,081

$

.18

36,247

1.91% $

16,790

$

184

.12

30,724

(4)

1.10%

(.01)

360

56

364

1

1,443

62

504

775

—

395

14.54

.11

2.55

3.31

1.51

3.22

—

2.79

2.18

2,506

884

56,639

1,869

33,260

24,073

—

14,160

345

42

335

—

1,178

189

560

687

11

372

11.55

—

2.43

3.45

1.64

2.97

2.53

2.37

2.00

2,901

1,051

48,449

5,481

34,140

23,147

426

15,714

264

12.38

(1)

(.12)

2,131

1,011

43,273

9,928

42,578

21,149

767

22,884

854

378

659

498

21

222

185,637

3,719

3,178

34,570

$ 223,385

191,235

3,075

3,097

25,118

$ 219,450

Securities purchased under resale
agreements

Trading account assets

Investment securities:

U.S. Treasury and federal agencies(1)
 State and political subdivisions(1)

Other investments

Loans
Lease financing(1)

Other interest-earning assets
Total interest-earning assets(1)

Cash and due from banks

Other assets

Total assets

Liabilities and shareholders’ equity:

Interest-bearing deposits:

Time

Savings

Non-U.S.

Total interest-bearing deposits

Securities sold under repurchase agreements

Other short-term borrowings

Long-term debt

Other interest-bearing liabilities

181,891

3,960

3,390

38,053

$ 223,334

$

20,443

$

47,104

61,301

128,848

1,616

1,524

11,474

4,103

222

317

124

663

31

21

414

246

Total interest-bearing liabilities

147,565

1,375

Non-interest-bearing deposits:

Special time

Demand
Non-U.S.(2)

Other liabilities

Shareholders’ equity

15,338

13,552

524

21,299

25,056

1.08% $

17,081

$

.67

.20

.51

1.90

1.37

3.61

6.00

.93

37,872

70,623

125,576

2,048

1,327

10,686

4,956

144,593

19,187

16,260

385

19,804

23,156

121

135

107

363

13

17

389

209

991

72

24

67

163

2

10

308

121

604

.71% $

12,020

$

.36

.15

.29

.62

1.28

3.64

4.20

.68

18,603

91,937

122,560

3,683

1,313

11,595

4,607

143,758

27,402

13,556

290

12,379

22,065

1.97

3.80

1.55

2.36

2.67

.97

1.61

.61%

.13

.07

.13

.05

.80

2.66

2.63

.42

Total liabilities and shareholders’ equity

$ 223,334

$ 223,385

$ 219,450

Net interest income, fully taxable-equivalent
basis
Excess of rate earned over rate paid
Net interest margin(3)

$ 2,585

$

2,728

$

2,471

1.25%

1.42

1.32%

1.47

1.19%

1.29

(1)  Fully taxable-equivalent revenue is a method of presentation in which the tax savings achieved by investing in tax-exempt investment securities and certain leases 
are included in interest income with a corresponding charge to income tax expense. This method facilitates the comparison of the performance of these assets. The 
adjustments are computed using a federal income tax rate of 35% for the period ending in 2017, and a tax rate of 21% for periods ending in 2018 and 2019, adjusted 
for applicable state income taxes, net of the related federal tax benefit. The fully taxable-equivalent adjustments included in interest income presented above were 
$19 million, $57 million and $167 million for the years ended December 31, 2019, 2018 and 2017, respectively, and were substantially related to tax-exempt securities 
(state and political subdivisions).

(2)  Non-U.S. non-interest-bearing deposits were $820 million, $1,165 million and $762 million as of December 31, 2019, 2018 and 2017, respectively.
(3)  NIM is calculated by dividing fully taxable-equivalent NII by average total interest-earning assets.

 State Street Corporation | 176

 
STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES (CONTINUED)

The following table summarizes changes in fully taxable-equivalent interest income and interest expense due to 
changes  in  volume  of  interest-earning  assets  and  interest-bearing  liabilities,  and  due  to  changes  in  interest  rates. 
Changes attributed to both volumes and rates have been allocated based on the proportion of change in each category.

Years Ended December 31,

(Dollars in millions; fully
taxable-equivalent basis)

Interest income related to:
Interest-bearing deposits with U.S. banks
Interest-bearing deposits with non-U.S. banks
Securities purchased under resale agreements
Trading account assets
Investment securities:

U.S. Treasury and federal agencies
State and political subdivisions
Other investments

Loans
Lease financing
Other interest-earning assets
Total interest-earning assets
Interest expense related to:
Deposits:
Time
Savings
Non-U.S.

Securities sold under repurchase agreements
Other short-term borrowings
Long-term debt
Other interest-bearing liabilities
Total interest-bearing liabilities
Net interest income

$

2019 Compared to 2018

2018 Compared to 2017

Change in
Volume

Change in
Rate

Net (Decrease)
Increase

Change in
Volume

Change in
Rate

Net (Decrease)
Increase

$

(24) $

(5)
(46)
—

199
(125)
(14)
27
(11)
(37)
(36)

24
33
(14)
(3)
3
29
(36)
36
(72) $

$

39
19
75
1

66
(2)
(42)
61
—
60
277

77
149
31
21
1
(4)
73
348
(71) $

$

15
14
29
1

265
(127)
(56)
88
(11)
23
241

101
182
17
18
4
25
37
384
(143) $

$

14
(1)
95
—

102
(169)
(131)
47
(9)
(70)
(122)

30
24
(15)
(1)
—
(24)
9
23

(145) $

147
47
(24)
1

222
(20)
32
142
(1)
220
766

19
87
55
12
7
105
79
364
402

$

$

161
46
71
1

324
(189)
(99)
189
(10)
150
644

49
111
40
11
7
81
88
387
257

Quarterly Summarized Financial Information (Unaudited)

(Dollars in millions,
except per share amounts; shares in thousands)

Total fee revenue

Interest income

Interest expense

Net interest income

Total other income

Total revenue

Provision for loan losses

Total expenses

Income before income tax expense

Income tax expense (benefit)

Net income

Net income available to common shareholders
Earnings per common share(2): 
     Basic

     Diluted

Average common shares outstanding:

     Basic

     Diluted

4Q19

3Q19

2Q19

1Q19

4Q18(1)

3Q18(1)

2Q18(1)

1Q18(1)

$

2,368

$

2,259

$

2,260

$

2,260

$

2,326

$

2,318

$

2,395

$

2,415

906

270

636

44

3,048

3

2,407

638

74

564

492

1.36

1.35

$

$

$

1,001

1,007

1,027

357

644

—

2,903

2

2,180

721

138

583

528

1.44

1.42

$

$

$

394

613

—

2,873

1

2,154

718

131

587

537

1.44

1.42

$

$

$

354

673

(1)

2,932

4

2,293

635

127

508

452

1.20

1.18

$

$

$

982

285

697

—

3,023

8

2,486

529

92

437

396

1.04

1.03

$

$

$

916

244

672

(1)

2,989

5

2,091

893

129

764

708

1.89

1.87

$

$

$

907

248

659

9

3,063

2

2,170

891

158

733

697

1.91

1.88

$

$

$

857

214

643

(2)

3,056

—

2,268

788

129

659

603

1.64

1.62

$

$

$

361,439

365,851

366,732

370,595

373,773

377,577

377,915

381,703

379,741

383,651

374,963

379,383

365,619

370,410

367,439

372,619

     Dividends per common share

$

.52

$

.52

$

.47

$

.47

$

.47

$

.47

$

.42

$

.42

(1)  The amounts for 2018 were updated from previously reported amounts due to the change in accounting method that we made during the first quarter of 2019. We 
voluntarily changed our accounting method under the FASB ASC 323, Investments - Equity Method and Joint Ventures, for investments in low income housing tax 
credit (LIHTC) from the equity method of accounting to the proportional amortization method of accounting. Additional information about the effect of the changes on 
the financial statement line items for prior periods is provided by Exhibit 99.2 to our Current Report on Form 8-K filed with the SEC on May 2, 2019.

(2)   Basic and diluted earnings per common share for full-year 2019 and basic earnings per common share for full-year 2018 do not equal the sum of the four quarters 

for the year.

 State Street Corporation | 177

ABS

AFS

AML

AOCI

ASU

AUC/A

AUM

BCRC

bps

CAP

CCAR

CRD
CET1(1)

CFTC

CIS

COSO

CRO

CRPC

CVA

DOJ

DOL

ACRONYMS

Asset-backed securities

Available-for-sale

Anti-money laundering

LCR(1)

LIHTC

Liquidity coverage ratio

Low income housing tax credits

LDA model

Loss distribution approach model

Accumulated other comprehensive income (loss)

LIBOR

London Interbank Offered Rate

Accounting Standards Update

Assets under custody and/or administration

Assets under management

Business Conduct Risk Committee

Basis points

Capital adequacy process

Comprehensive Capital Analysis and Review

Charles River Development

Common equity tier 1

Commodity Futures Trading Commission

Corporate Information Security

Committee of Sponsoring Organizations of the
Treadway Commission

Chief Risk Officer

Credit Risk & Policy Committee

Credit valuation adjustment

Department of Justice

Department of Labor

LTD

MBS

MRAC

MRC

MRM

MVG

NII

NIM

NOL
NSFR(1)

ORM

OTC

OTTI

PCA

PCAOB
PD(1)

P&L

RC

Long-term debt

Mortgage-backed securities

Management Risk and Capital Committee

Model Risk Committee

Model Risk Management

Model Validation Group

Net interest income

Net interest margin

Net Operating Loss

Net stable funding ratio

Operational risk management

Over-the-counter

Other-than-temporary-impairment

Prompt corrective action

Public Company Accounting Oversight Board

Probability-of-default

Profit-and-loss

Risk Committee

E&A
Committee

Examining and Audit Committee

ECB

European Central Bank

RWA(1)

Risk-weighted asset

EGRRCPA

Economic Growth, Regulatory Relief, and Consumer
Protection Act

EMEA

Europe, Middle East, and Africa

EPS

ERM

eSLR

ETF

EVE

FDIC

Earnings per share

Enterprise Risk Management

Enhanced supplementary leverage ratio

Exchange-Traded Fund

Economic value of equity

Federal Deposit Insurance Corporation

FFELP

Federal Family Education Loan Program

FHLB

FICC

FTE

FSOC

FX

GAAP

GCR

G-SIB
HQLA(1)

HRC

HTM

Federal Home Loan Bank of Boston

Fixed Income Clearing Corporation

Fully taxable-equivalent

Financial Stability Oversight Council

Foreign exchange

Generally accepted accounting principles

Global credit review

Global systemically important bank

High-quality liquid assets

Human Resources Committee

Held-to-maturity

(1) As defined by the applicable U.S. regulations.

SCB

SEC

SIFI

SLB
SLR(1)

SOX

SPDR

SPOE
Strategy

SSIF

TCJA
TLAC(1)

TMRC

TOPS

TORC

UCITS

UOM

VaR

VIE

WD

Stress Capital Buffer

Securities and Exchange Commission

Systemically important financial institutions

Stress Leverage Buffer

Supplementary leverage ratio

Sarbanes-Oxley Act of 2002

Spider; Standard and Poor's depository receipt

Single Point of Entry Strategy

State Street Intermediate Funding, LLC

Tax Cuts and Jobs Act

Total loss-absorbing capacity

Trading and Markets Risk Committee

Technology and Operations Committee

Technology and Operational Risk Committee

Undertakings for Collective Investments in
Transferable Securities

Unit of measure

Value-at-Risk

Variable interest entity

Withdrawn

 State Street Corporation | 178

GLOSSARY

Asset-backed securities: A financial security backed by collateralized 
assets, other than real estate or mortgage backed securities.

Assets under custody and/or administration: Assets that we hold 
directly or indirectly on behalf of clients under a safekeeping or 
custody arrangement or for which we provide administrative services 
for clients. To the extent that we provide more than one AUC/A service 
(including back and middle office services) for a client’s assets, the 
value of the asset is only counted once in the total amount of AUC/A. 

Assets under management: The total market value of client assets 
for which we provide investment management strategy services, 
advisory services and/or distribution services generating management 
fees based on a percentage of the assets’ market values. These client 
assets are not included on our balance sheet. Assets under 
management include managed assets lost but not liquidated. Lost 
business occurs from time to time and it is difficult to predict the timing 
of client behavior in transitioning these assets as the timing can vary 
significantly.

Beacon: A multi-year program, announced in October 2015, to create 
cost efficiencies through changes in our operational processes and to 
further digitize our processes and interfaces with our clients.

Certificates of deposit: A savings certificate with a fixed maturity 
date, specified fixed interest rate and can be issued in any 
denomination aside from minimum investment requirements. A CD 
restricts access to the funds until the maturity date of the investment.

Collateralized loan obligations: A security backed by a pool of debt, 
primarily senior secured leveraged loans. CLOs are similar to 
collateralized mortgage obligations, except for the different type of 
underlying loan. With a CLO, the investor receives scheduled debt 
payments from the underlying loans, assuming most of the risk in the 
event borrowers default, but is offered greater diversity and the 
potential for higher-than-average returns.

Commercial real estate: Property intended to generate profit from 
capital gains or rental income. CRE loans are term loans secured by 
commercial and multifamily properties. We seek CRE loans with 
strong competitive positions in major domestic markets, stable cash 
flows, modest leverage and experienced institutional ownership.

Deposit beta: A measure of how much of an interest rate increase is 
expected to be passed on to client interest-bearing accounts, on 
average.

Depot bank: A German term, specified by the country's law on 
investment companies, which essentially corresponds to 'custodian'. 

Doubtful: Doubtful loans and leases meet the same definition of 
substandard loans and leases (i.e., well-defined weaknesses that 
jeopardize repayment with the possibility that we will sustain some 
loss) with the added characteristic that the weaknesses make 
collection or liquidation in full highly questionable and improbable.

High-quality liquid assets: Cash or assets that can be converted into 
cash at little or no loss of value in private markets and are considered 
unencumbered.

Investment grade: A rating of loans and leases to counterparties with 
strong credit quality and low expected credit risk and probability of 
default. It applies to counterparties with a strong capacity to support 
the timely repayment of any financial commitment.

Liquidity coverage ratio: The ratio of encumbered high-quality liquid 
assets divided by expected total net cash outflows over a 30-day 
stress period. A Basel III framework requirement for banks and bank 
holding companies to measure liquidity, it is designed to ensure that 
certain banking institutions, including us, maintain a minimum amount 
of unencumbered HQLA sufficient to withstand the net cash outflow 
under a hypothetical standardized acute liquidity stress scenario for a 
30-day stress period.  

Net asset value: The amount of net assets attributable to each share/
unit of the fund at a specific date or time.  

Net stable funding ratio: The ratio of the amount of available stable 
funding relative to the amount of required stable funding.  This ratio 
should be equal to at least 100% on an ongoing basis. 

Other-than-temporary-impairment: Impairment charge taken on a 
security whose fair value has fallen below its carrying value on balance 
sheet and its value is not expected to recover through the holding 
period of the security.

Probability of default: A measure of the likelihood that a credit obligor 
will enter into default status.

Qualified financial contracts: Securities contracts, commodity 
contracts, forward contracts, repurchase agreements, swap 
agreements and any other contract determined by the FDIC to be a 
qualified financial contract.

Risk-weighted assets: A measurement used to quantify risk inherent 
in our on and off-balance sheet assets by adjusting the asset value for 
risk. RWA is used in the calculation of our risk-based capital ratios. 

Special mention: Loans and leases that consist of counterparties with 
potential weaknesses that, if uncorrected, may result in deterioration of 
repayment prospects.

Speculative: Loans and leases that consist of counterparties that face 
ongoing uncertainties or exposure to business, financial, or economic 
downturns.  However, these counterparties may have financial 
flexibility or access to financial alternatives, which allow for financial 
commitments to be met.

Substandard: Loans and leases that consist of counterparties with 
well-defined weakness that jeopardizes repayment with the possibility 
we will sustain some loss. 

Economic value of equity: A measure designed to estimate the fair 
value of assets, liabilities and off-balance sheet instruments based on 
a discounted cash flow model.

Supplementary leverage ratio: The ratio of  our tier 1 capital to our 
total leverage exposure, which measures our capital adequacy relative 
to our on and off-balance sheet assets.

Exchange-Traded Fund: A type of exchange-traded investment 
product that offer investors a way to pool their money in a fund that 
makes investments in stocks, bonds, or other assets and, in return, to 
receive an interest in that  investment pool. ETF shares are traded on 
a national stock exchange and at market prices that may or may not 
be the same as the net asset value.

Exposure-at-default: A measure used in the calculation of regulatory 
capital under Basel III. It can be defined as the expected amount of 
loss a bank may be exposed to upon default of an obligor.

Global systemically important bank: A financial institution whose 
distress or disorderly failure, because of its size, complexity and 
systemic interconnectedness, would cause significant disruption to the 
wider financial system and economic activity, which will be subject to 
additional capital requirements.

Held-to-maturity investment securities: We classify investments in 
debt securities as held-to-maturity only if we have the positive intent 
and ability to hold those securities to maturity. Investments in debt 
securities classified as held-to-maturity are measured subsequently at 
amortized cost in the statement of financial position.

Total loss-absorbing capacity: The sum of our tier 1 regulatory 
capital plus eligible external long-term debt issued by us.

Value-at-Risk: Statistical model used to measure the potential loss in 
value of a portfolio that could occur in normal markets condition, over a 
defined holding period, within a certain confidence level. 

Variable interest entity: An entity that: (1) lacks enough equity 
investment at risk to permit the entity to finance its activities without 
additional financial support from other parties; (2) has equity owners 
that lack the right to make significant decisions affecting the entity’s 
operations; and/or (3) has equity owners that do not have an obligation 
to absorb or the right to receive the entity’s losses or return.

 State Street Corporation | 179

 
 
ITEM  9.    CHANGES  IN  AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND  FINANCIAL 
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

State Street has established and maintains disclosure controls and procedures that are designed to ensure that 
material information related to State Street and its subsidiaries on a consolidated basis required to be disclosed in its 
reports filed or submitted under the Securities Exchange Act of 1934 is recorded, processed, summarized, and reported 
within  the  time  periods  specified  in  the  SEC's  rules  and  forms,  and  that  such  information  is  accumulated  and 
communicated  to  State  Street's  management,  including  its  Chief  Executive  Officer  and  Chief  Financial  Officer,  as 
appropriate, to allow timely decisions regarding required disclosure. For the year ended December 31, 2019, State 
Street's management carried out an evaluation, with the participation of the Chief Executive Officer and Chief Financial 
Officer, of the effectiveness of the design and operation of State Street's disclosure controls and procedures. Based 
on the evaluation of these disclosure controls and procedures, the Chief Executive Officer and Chief Financial Officer 
concluded that State Street's disclosure controls and procedures were effective as of December 31, 2019. 

State Street has also established and maintains internal control over financial reporting as a process designed 
to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated 
financial statements for external purposes in conformity with U.S. GAAP. In the ordinary course of business, State 
Street routinely enhances its internal controls and procedures for financial reporting by either upgrading its current 
systems or implementing new systems. Changes have been made and may be made to State Street's internal controls 
and procedures for financial reporting as a result of these efforts. During the quarter ended December 31, 2019, no 
change occurred in State Street's internal control over financial reporting that has materially affected, or is reasonably 
likely to materially affect, State Street's internal control over financial reporting. 

 State Street Corporation | 180

INTERNAL CONTROL OVER FINANCIAL REPORTING

Management’s Report on Internal Control Over Financial Reporting

The management of State Street is responsible for establishing and maintaining adequate internal control over 

financial reporting.

State Street’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance with accounting principles generally accepted in the United States of America. State Street’s internal control 
over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in 
reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of State Street; (ii) provide 
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance  with  accounting  principles  generally  accepted  in  the  United  States  of America,  and  that  receipts  and 
expenditures of State Street are being made only in accordance with authorizations of management and directors of 
State Street; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, 
use, or disposition of State Street’s assets that could have a material effect on the financial statements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate.  

Management assessed the effectiveness of State Street’s internal control over financial reporting as of December 
31, 2019 based on the framework set forth by the Committee of Sponsoring Organizations of the Treadway Commission 
in Internal Control - Integrated Framework (2013).

Based on that assessment, management concluded that, as of December 31, 2019, State Street’s internal control 

over financial reporting is effective.  

The effectiveness of State Street’s internal control over financial reporting as of December 31, 2019 has been 
audited by Ernst & Young LLP, an independent registered public accounting firm, as stated in their accompanying 
report, which follows this report.

 State Street Corporation | 181

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of State Street Corporation

Opinion on Internal Control over Financial Reporting

We have audited State Street Corporation’s (the “Corporation”) internal control over financial reporting as of December 
31, 2019, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (2013 framework) (the “COSO criteria”). In our opinion, the Corporation 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based 
on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (“PCAOB”), the 2019 consolidated financial statements of the Corporation and our report dated February 20, 
2020 expressed an unqualified opinion thereon.

Basis for Opinion

The Corporation’s management is responsible for maintaining effective internal control over financial reporting and for 
its  assessment  of  the  effectiveness  of  internal  control  over  financial  reporting  included  in  the  accompanying 
Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the 
Corporation’s internal control over financial reporting based on our audit. We are a public accounting firm registered 
with the PCAOB and are required to be independent with respect to the Corporation in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a 
material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on 
the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe 
that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect 
the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions 
are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally  accepted 
accounting principles, and that receipts and expenditures of the company are being made only in accordance with 
authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have 
a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may 
deteriorate.

/s/ Ernst & Young LLP

Boston, Massachusetts 
February 20, 2020 

 State Street Corporation | 182

ITEM 9B.  OTHER INFORMATION

None.

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information  concerning  our  directors  will  appear  in  our  Proxy  Statement  for  the  2020  Annual  Meeting  of 
Shareholders, to be filed pursuant to Regulation 14A on or before April 29, 2020, referred to as the 2020 Proxy Statement, 
under the caption "Election of Directors." Information concerning compliance with Section 16(a) of the Exchange Act, 
if required, will appear in our 2020 Proxy Statement under the caption "Delinquent Section 16(a) Reports." Information 
concerning our Code of Ethics for Senior Financial Officers and our Examining and Audit Committee will appear in our 
2020 Proxy Statement under the caption "Corporate Governance at State Street." Such information is incorporated 
herein by reference. 

Information about our executive officers is included under Part I.

ITEM 11.  EXECUTIVE COMPENSATION

Information  in  response  to  this  item  will  appear  in  our  2020  Proxy  Statement  under  the  captions  "Executive 

Compensation" and "Non-Employee Director Compensation." Such information is incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS

Information concerning security ownership of certain beneficial owners and management will appear in our 2020 
Proxy  Statement  under  the  caption  “Security  Ownership  of  Certain  Beneficial  Owners  and  Management.”  Such 
information is incorporated herein by reference. 

RELATED STOCKHOLDER MATTERS

The  following  table  presents  the  number  of  outstanding  common  stock  awards,  options,  warrants  and  rights 
granted by State Street to participants in our equity compensation plans, as well as the number of securities available 
for future issuance under these plans, as of December 31, 2019. The table provides this information separately for 
equity compensation plans that have and have not been approved by shareholders. Shares presented in the table and 
in the footnotes following the table are stated in thousands of shares.

(Shares in thousands)

Plan category:

(a)
Number of securities
to be issued
upon exercise of
outstanding
options,
warrants and rights

(b)
Weighted-average
exercise price of
outstanding
options,
warrants and rights(1)

(c)
Number of securities
remaining available for
future issuance under
equity compensation
plans (excluding
securities reflected
in column (a))

Equity compensation plans approved by shareholders

Equity compensation plans not approved by
shareholders

Total

7,973 (2) $

18 (3)

7,991

—

—

—

21,343

—

21,343

(1) Excludes deferred stock awards and performance awards for which there is no exercise price.
(2) Consists of 5,834 thousand shares subject to deferred stock awards, zero shares subject to stock options, zero stock appreciation rights and 2,139 thousand shares 
subject to performance awards (assuming payout at 100% for all awards, including awards for which performance is uncertain).
(3) Consists of shares subject to deferred stock awards.

Individual directors who are not our employees have received stock awards and cash retainers, both of which 
may be deferred. Directors may elect to receive shares of our common stock in place of cash. If payment is in the form 
of common stock, the number of shares is determined by dividing the approved cash amount by the closing price on 
the date of the annual shareholders' meeting or date of grant, if different. All deferred shares, whether stock awards 
or common stock received in place of cash retainers, are increased to reflect dividends paid on the common stock 
and, for certain directors, may include share amounts in respect of an accrual under a terminated retirement plan.

 State Street Corporation | 183

Pursuant to State Street’s Deferred Compensation Plan for Directors, non-employee directors may elect to defer 
the receipt of 0% or 100% of their (1) retainers, (2) meeting fees or (3) annual equity grant award. Non-employee 
directors also may elect to receive their retainers in cash or shares of common stock. Non-employee directors who 
elect to defer the cash payment of their retainers or meeting fees may choose from four notional investment fund 
returns for such deferred cash. Deferrals of common stock are adjusted to reflect the hypothetical reinvestment in 
additional shares of common stock for any dividends or distributions on State Street common stock. Deferred amounts 
will be paid (a) as elected by the non-employee director, on either the date of their termination of service on the Board 
or on the earlier of such termination and a future date specified, and (b) in the form elected by the non-employee 
director as either a lump sum or in installments over a two- to five-year period.

Stock awards totaling 241,205 shares of common stock were outstanding as of December 31, 2019; awards made 
through June 30, 2003, totaling 18,324 shares outstanding as of December 31, 2019, have not been approved by 
shareholders. There  are  no  other  equity  compensation  plans  under  which  our  equity  securities  are  authorized  for 
issuance  that  have  been  adopted  without  shareholder  approval. Awards  of  stock  made  or  retainer  shares  paid  to 
individual directors after June 30, 2003 have been or will be made under our 1997, 2006 or 2017 Equity Incentive Plan,  
which were approved by shareholders.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information concerning certain relationships and related transactions and director independence will appear in 
our 2020 Proxy Statement under the caption “Corporate Governance at State Street.” Such information is incorporated 
herein by reference.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

Information concerning principal accounting fees and services and the Examining and Audit Committee's pre-
approval policies and procedures will appear in our 2020 Proxy Statement under the caption “Examining and Audit 
Committee Matters.” Such information is incorporated herein by reference.

PART IV. 

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(A)(1) FINANCIAL STATEMENTS 

The following consolidated financial statements of State Street are included in Item 8 hereof: 
Report of Independent Registered Public Accounting Firm 
Consolidated Statement of Income - Years ended December 31, 2019, 2018 and 2017 
Consolidated Statement of Comprehensive Income - Years ended December 31, 2019, 2018 and 2017 
Consolidated Statement of Condition - As of December 31, 2019 and 2018
Consolidated Statement of Changes in Shareholders' Equity - Years ended December 31, 2019, 2018 and 
2017 
Consolidated Statement of Cash Flows - Years ended December 31, 2019, 2018 and 2017
Notes to Consolidated Financial Statements 

(A)(2) FINANCIAL STATEMENT SCHEDULES 

Certain schedules to the consolidated financial statements have been omitted if they were not required by 
Article 9 of Regulation S-X or if, under the related instructions, they were inapplicable, or the information was 
contained elsewhere herein. 

(A)(3) EXHIBITS 

The exhibits listed in the Exhibit Index preceding the signature page in this Form 10-K are filed herewith or 

are incorporated herein by reference to other SEC filings. 

ITEM 16. FORM 10-K SUMMARY

Not applicable.

 State Street Corporation | 184

EXHIBIT INDEX

Restated Articles of Organization, as amended (filed as Exhibit 3.1 to State Street’s Quarterly
Report on Form 10-Q (File No. 001-07511) for the quarter ended September 30, 2018 filed with
the SEC on October 31, 2018 and incorporated herein by reference)

By-laws, as amended (filed as Exhibit 3.1 to State Street's Current Report on Form 8-K (File No.
001-07511) filed with the SEC on February 20, 2020 and incorporated herein by reference)

Description of Securities Registered under Section 12 of the Exchange Act

Deposit Agreement, dated August 21, 2012, among State Street Corporation, American Stock
Transfer & Trust Company, LLC (as depositary), and the holders from time to time of depositary
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-07511)
filed with the SEC on August 21, 2012 and incorporated herein by reference)

Deposit Agreement, dated March 4, 2014, among State Street Corporation, American Stock
Transfer & Trust Company, LLC (as depositary), and the holders from time to time of depositary
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-07511)
dated March 4, 2014 filed with the SEC on March 4, 2014 and incorporated herein by reference)

Deposit Agreement, dated November 25, 2014, among State Street Corporation, American Stock
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of depositary
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-07511)
dated November 25, 2014 filed with the SEC on November 25, 2014 and incorporated herein by
reference)

Deposit Agreement dated May 21, 2015, among State Street Corporation, American Stock
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of depositary
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-7511)
dated May 21, 2015 filed with the SEC on May 21, 2015 and incorporated herein by reference)

Deposit Agreement dated April 11, 2016, among State Street Corporation, American Stock
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of depositary
receipts (filed as Exhibit 4.1 to State Street's Current Report on Form 8-K (File No. 001-7511)
dated April 11, 2016 filed with the SEC on April 11, 2016 and incorporated herein by reference)

Deposit Agreement dated September 27, 2018, among State Street Corporation, American Stock 
Transfer & Trust Company, LLC (as depositary) and the holders from time to time of the 
depositary receipts (filed as Exhibit 4.3 to State Street’s Current Report on Form 8-K (File No. 
001-07511) filed with the SEC on September 27, 2018 and incorporated herein by reference)

(Note: None of the instruments defining the rights of holders of State Street’s outstanding long-
term debt are in respect of indebtedness in excess of 10% of the total assets of State Street and
its subsidiaries on a consolidated basis. State Street hereby agrees to furnish to the SEC upon
request a copy of any other instrument with respect to long-term debt of State Street and its
subsidiaries.)

State Street's Management Supplemental Retirement Plan, Amended and Restated, as amended 
(filed as Exhibit 10.5 to State Street’s Quarterly Report on Form 10-Q (File No. 001-07511) for the 
quarter ended March 31, 2019 filed with the SEC on May 1, 2019 and incorporated herein by 
reference)

State Street's Executive Supplemental Retirement Plan (formerly “State Street Supplemental
Defined Benefit Pension Plan for Executive Officers”) Amended and Restated, as amended (filed
as Exhibit 10.2 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the year
ended December 31, 2016 filed with the SEC on February 17, 2017 and incorporated herein by
reference)

Supplemental Cash Incentive Plan, as amended, First and Second Amendments thereto, and 
form of award agreement thereunder (filed as Exhibit 10.2 to State Street’s Quarterly Report on 
Form 10-Q (File No. 001-07511) for the quarter ended March 31, 2019 filed with the SEC on May 
1, 2019 and incorporated herein by reference)

* 3.1

* 3.2

* 4.1

* 4.2

* 4.3

* 4.4

* 4.5

* 4.6

* 4.7

* 10.1†

* 10.2†

* 10.3†

 State Street Corporation | 185

 
* 10.4†

* 10.5†

* 10.6†

* 10.7†

* 10.8†

* 10.9†

* 10.10

State Street’s 2006 Equity Incentive Plan, as amended, and forms of award agreements 
thereunder (filed as Exhibit 10.8 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2014 and filed with the SEC on February 20, 2015 
and incorporated herein by reference)

State Street's 2017 Stock Incentive Plan, and forms of award agreements thereunder (filed as 
Exhibit 10.3 to State Street’s Quarterly Report on Form 10-Q (File No. 001-07511) for the quarter 
ended March 31, 2019 filed with the SEC on May 1, 2019 and incorporated herein by reference)

State Street’s Management Supplemental Savings Plan, Amended and Restated, as amended
(filed as Exhibit 10.10 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the
year ended December 31, 2016 filed with the SEC on February 17, 2017 and incorporated herein
by reference)
Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1, 2007, 
as amended (filed as Exhibit 10.12 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2011 filed with the SEC on February 27, 2012 and 
incorporated herein by reference)

Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1, 2008, 
as amended (filed as Exhibit 10.11 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2012 filed with the SEC on February 22, 2013 and 
incorporated herein by reference)

Deferred Compensation Plan for Directors of State Street Corporation, Restated January 1, 2019 
(filed as Exhibit 10.13 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the 
year ended December 31, 2018 filed with the SEC on February 21, 2019 and incorporated herein 
by reference)

Deferred Prosecution Agreement dated January 17, 2017 between State Street Corporation and 
the U.S. Department of Justice and United States Attorney for the District of Massachusetts (filed 
as Exhibit 10.14 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the year 
ended December 31, 2016 filed with the SEC on February 17, 2017 and incorporated herein by 
reference)

* 10.11†

Description of compensation arrangements for non-employee directors

* 10.12†

* 10.13A†

* 10.13B†

* 10.13C†

* 10.13D†

* 10.14†

State Street’s Executive Compensation Trust Agreement dated June 1, 2002 (Rabbi Trust), as 
amended (filed as Exhibit 10.22 to State Street's Annual Report on Form 10-K (File No. 
001-07511) for the year ended December 31, 2017 filed with the SEC on February 26, 2018 and 
incorporated herein by reference)

Form of Indemnification Agreement between State Street Corporation and each of its directors
(filed as Exhibit 10.18A to State Street's Annual Report on Form 10-K (File No. 001-07511) for the
year ended December 31, 2013 filed with the SEC on February 21, 2014 and incorporated herein
by reference)

Form of Indemnification Agreement between State Street Corporation and each of its executive
officers (filed as Exhibit 10.18B to State Street's Annual Report on Form 10-K (File No.
001-07511) for the year ended December 31, 2013 filed with the SEC on February 21, 2014 and
incorporated herein by reference)

Form of Indemnification Agreement between State Street Bank and Trust Company and each of
its directors (filed as Exhibit 10.18C to State Street's Annual Report on Form 10-K (File No.
001-07511) for the year ended December 31, 2013 filed with the SEC on February 21, 2014 and
incorporated herein by reference)

Form of Indemnification Agreement between State Street Bank and Trust Company and each of
its executive officers (filed as Exhibit 10.18D to State Street's Annual Report on Form 10-K (File
No. 001-07511) for the year ended December 31, 2013 filed with the SEC on February 21, 2014
and incorporated herein by reference)

Form of amended and restated employment agreement entered into on December 13, 2018 with 
each of Joseph L. Hooley, Eric W. Aboaf, Jeff D. Conway, Karen C. Keenan and Ronald P. 
O’Hanley (filed as Exhibit 10.1 to State Street’s Quarterly Report on Form 10-Q (File No. 
001-07511) for the quarter ended March 31, 2019 filed with the SEC on May 1, 2019 and 
incorporated herein by reference)

 State Street Corporation | 186

* 10.15†

* 10.16†

* 10.17†

* 10.18†

* 10.19†

* 10.20†

* 21

* 23

31.1

31.2

32

Terms of Employment for Jeffrey N. Carp dated November 11, 2005, as amended (filed as Exhibit 
10.9 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the year ended 
December 31, 2015 and filed with the SEC on February 19, 2016 and incorporated herein by 
reference)

Employment Letter Agreements entered into with Andrew Erickson dated August 21, 2012,
November 19, 2012, and May 25, 2016 (filed as Exhibit 10.2 to State Street’s Quarterly Report on
Form 10-Q (File No. 001-07511) for the quarter ended March 31, 2018  filed with the SEC on May
3, 2018 and incorporated herein by reference)

Employment Letter Agreement entered into with Eric Aboaf dated September 22, 2016 (filed as
Exhibit 10.1 to State Street's Current Report on Form 8-K (File No. 001-07511) dated September
28, 2016 filed with the SEC on September 28, 2016 and incorporated herein by reference)

Transition and Separation Agreement entered into with Jeff D. Conway dated March 20, 2019 
(filed as Exhibit 10.4 to State Street’s Quarterly Report on Form 10-Q (File No. 001-07511) for the 
quarter ended March 31, 2019 filed with the SEC on May 1, 2019 and incorporated herein by 
reference)

State Street Corporation Incentive Compensation Program, Effective January 1, 2019 (filed as 
Exhibit 10.24 to State Street's Annual Report on Form 10-K (File No. 001-07511) for the year 
ended December 31, 2018 filed with the SEC on February 21, 2019 and incorporated herein by 
reference)

State Street Corporation Cash Award Plan, Effective January 1, 2019 (filed as Exhibit 10.25 to 
State Street's Annual Report on Form 10-K (File No. 001-07511) for the year ended December 
31, 2018 filed with the SEC on February 21, 2019 and incorporated herein by reference)

Subsidiaries of State Street Corporation

Consent of Independent Registered Public Accounting Firm

Rule 13a-14(a)/15d-14(a) Certification of Chairman, President and  Chief Executive Officer

Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer

Section 1350 Certifications

* 101.INS

The instance document does not appear in the interactive data file because its XBRL tags are
embedded within the inline XBRL document

* 101.SCH

Inline XBRL Taxonomy Extension Schema Document

* 101.CAL

* 101.DEF

Inline XBRL Taxonomy Calculation Linkbase Document

Inline XBRL Taxonomy Extension Definition Linkbase Document

* 101.LAB

Inline XBRL Taxonomy Label Linkbase Document

* 101.PRE

Inline XBRL Taxonomy Presentation Linkbase Document

* 104

Cover Page Interactive Data File (formatted as Inline XBRL and included within  the Exhibit 101
attachments)

† Denotes management contract or compensatory plan or arrangement
* Exhibit filed with the SEC, but not printed herein

Attached as Exhibit 101 to this report are the following formatted in iXBRL (Inline Extensible Business Reporting 
Language):  (i) consolidated  statement  of  income  for  the  years  ended  December  31,  2019,  2018  and  2017,  (ii) 
consolidated  statement  of  comprehensive  income  for  the  years  ended  December  31,  2019,  2018  and  2017, 
(iii) consolidated statement of condition as of December 31, 2019 and December 31, 2018, (iv) consolidated statement 
of changes in shareholders' equity for the years ended December 31, 2019, 2018 and 2017, (v) consolidated statement 
of  cash  flows  for  the  years  ended  December  31,  2019,  2018  and  2017,  and  (vi) notes  to  consolidated  financial 
statements.

 State Street Corporation | 187

Pursuant to the requirement of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has 
duly caused this report to be signed on its behalf by the undersigned, on February 20, 2020, hereunto duly authorized. 

SIGNATURES

STATE STREET CORPORATION

By /s/ ERIC W. ABOAF         
ERIC W. ABOAF,
Executive Vice President and
Chief Financial Officer

By /s/ IAN W. APPLEYARD
IAN W. APPLEYARD,

Executive Vice President, Global Controller and 
Chief Accounting Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on 

February 20, 2020 by the following persons on behalf of the registrant and in the capacities indicated.

OFFICERS:

/s/ RONALD P. O'HANLEY
RONALD P. O'HANLEY,
Chairman, President and Chief Executive Officer

/s/ ERIC W. ABOAF         
ERIC W. ABOAF,
Executive Vice President and
Chief Financial Officer

/s/ IAN W. APPLEYARD
IAN W. APPLEYARD,
Executive Vice President, Global Controller and 
Chief Accounting Officer

DIRECTORS:

/s/ KENNETT F. BURNES
KENNETT F. BURNES

/s/ MARIE A. CHANDOHA

MARIE A. CHANDOHA

/s/ PATRICK de SAINT-AIGNAN
PATRICK de SAINT-AIGNAN

/s/ LYNN A. DUGLE
LYNN A. DUGLE

/s/ AMELIA C. FAWCETT
AMELIA C. FAWCETT

/s/ WILLIAM C. FREDA
WILLIAM C. FREDA

/s/ RONALD P. O'HANLEY
RONALD P. O'HANLEY

/s/ SARA MATHEW

SARA MATHEW

/s/ WILLIAM L. MEANEY
WILLIAM L. MEANEY

/s/ SEAN O'SULLIVAN
SEAN O'SULLIVAN

/s/ RICHARD P. SERGEL
RICHARD P. SERGEL

/s/ GREGORY L. SUMME
GREGORY L. SUMME

 State Street Corporation | 188

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT 31.1 

I, Ronald P. O'Hanley, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of State Street Corporation; 

RULE 13a-14(a)/15d-14(a) CERTIFICATION 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 
material fact necessary to make the statements made, in light of the circumstances under which such statements 
were made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present, in all material respects, the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.  The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally 
accepted accounting principles; 

(c)  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 
during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control 
over financial reporting; and 

5.   The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors 
(or persons performing the equivalent functions): 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize 
and report financial information; and

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant's internal control over financial reporting.

Date: February 20, 2020

  By:

/s/ RONALD P. O'HANLEY      

Ronald P. O'Hanley,
Chairman, President and Chief Executive Officer

 
 
 
EXHIBIT 31.2 

I, Eric W. Aboaf, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of State Street Corporation; 

RULE 13a-14(a)/15d-14(a) CERTIFICATION 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 
material fact necessary to make the statements made, in light of the circumstances under which such statements 
were made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present, in all material respects, the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.  The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally 
accepted accounting principles; 

(c)  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 
during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control 
over financial reporting; and 

5.   The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors 
(or persons performing the equivalent functions): 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize 
and report financial information; and

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant's internal control over financial reporting.

Date: February 20, 2020

  By:

/s/  ERIC W. ABOAF         

Eric W. Aboaf,

Executive Vice President and
Chief Financial Officer

 
 
 
 
 
SECTION 1350 CERTIFICATIONS 

EXHIBIT 32 

To my knowledge, this Report on Form 10-K for the period ended December 31, 2019 fully complies with the 
requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, and the information contained in this 
Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  State  Street 
Corporation. 

Date: February 20, 2020

  By:

/s/  RONALD P. O'HANLEY

Ronald P. O'Hanley,

Chairman, President and Chief Executive Officer

Date: February 20, 2020

  By:

/s/  ERIC W. ABOAF        

Eric W. Aboaf,

Executive Vice President and
Chief Financial Officer

 
 
 
 
 
 
 
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statestreet.com

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Annual Report 
to Shareholders

2019

State Street Corporation
State Street Financial Center
One Lincoln Street
Boston, MA 02111

20-33748-0320
©2020 State Street Corporation