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StorageVault Canada Inc.

svi · TSX-V Industrials
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Sector Industrials
Industry Rental & Leasing Services
Employees 501-1000
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FY2021 Annual Report · StorageVault Canada Inc.
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ANNUAL 
REPORT
2021

Corporate Information

Phone:

1-877-622-0205

Web site: 

storagevaultcanada.com

Email:

ir@storagevaultcanada.com

Address:

100 Canadian Road, Toronto, Ontario, M1R 4Z5

CANADA SELF STORAGE CENTRES

About StorageVault Canada Inc.

StorageVault is Canada’s largest storage provider and is dedicated 

to safeguarding the belongings of Canadian families and businesses.  

Owning and operating 230 locations and over 10.7 million square 

feet  of  space.  StorageVault  is  represented  regionally  under  the 

following  brands:  Access  Storage,  Sentinel  Storage,  Depotium 

Mini-Entrepôt  and  Cubeit  Portable  Storage.  StorageVault  also 

provides last mile storage and logistics solutions through FlexSpace 

Logistics  and  professional  records  management  services,  such  as 

document  and  media  storage,  imaging  and  shredding  services 

through RecordXpress.

To learn more about us, please visit www.storagevaultcanada.com.

Corporate Information

Email: 

Phone: 

ir@storagevaultcanada.com

1.877.622.0205

Address:  

100 Canadian Road, Toronto, ON, M1R 4Z5

2 | Annual Report 2021

CANADA SELF STORAGE CENTRES 
 
TABLE OF CONTENTS

LETTER TO OUR SHAREHOLDERS 

OUR BOARD MEMBERS

2021 HIGHLIGHTS

OUR NATIONAL FOOTPRINT

ENVIRONMENTAL, SOCIAL AND GOVERNANCE

FINANCIAL STATEMENTS

MANAGEMENT DISCUSSION AND ANALYSIS

4

5

6

8 

10

17

53

Annual Report 2021 | 3

CANADA SELF STORAGE CENTRESLETTER TO OUR SHAREHOLDERS

Dear Fellow Shareholders, 

2021  was  an  exceptional  year  for  our  business,  exceeding  all 

continues  to  be  robust  and  we  expect  to  close  in  excess  of  $100 

expectations,  budgets  and  stretch  goals  by  a  wide  margin.  We 

million of acquisitions in 2022, with $45 million already closed. We are 

achieved  20.1%  same  store  NOI  growth,  46.3%  AFFO  growth,  and 

confident that the $500 million of acquisitions over the past two years 

acquired $270 million of strategic properties.

We were recognized for the 5th time, as one of the 50 fastest growing 

companies on the TSXV and received approval to move to the TSX, 

will  improve  efficiency,  synergy  and  pricing  power  many  years  into 

the future, further extending our lead as the largest, most prominent 

storage provider in Canada.

which happened on January 26, 2022 We continue to be recognized 

In addition to our acquisitions, we have plans to complete 25,000 to 

as one of the most gender diverse companies in Canada. We continue 

50,000 square feet of expansion in the next 12 months, with another 

to support over 150 community organizations and charities across our 

425,000  rentable  square  feet  of  expansion  projects  currently  in  the 

great country and are very proud to be the Official Storage Partner for 

entitlement and permitting stages. 

Team Canada – we have the space to store all those medals!

Operations
Our results were unprecedented in the real estate industry, achieving 

ESG
StorageVault continues its focus on community and the sustainability 

of  our  country  by  supporting  over  150  organizations  focusing  on 

46.3%  AFFO,  33.4%  NOI  and  34.2%  revenue  growth.  The  continued 

children, health, education, sport and quality of life.

demand  for  last  mile  solutions  and  space  for  essential  business 

customers combined with home office use, change in life circumstances, 

the  fallout  from  Covid  impacts  and  the  resurgence  of  immigration 

have pushed demand up while supply chain and entitlement delays 

have constrained supply. This has resulted in high occupancy levels and 

tremendous efficiency from our revenue management system.

Platform Strength and Innovation
We continue to improve our operating platform to meet the strong 

demand  for  our  services  –  these  changes  include  improving  our 

We  continue  to  invest  in  roof  top  solar,  solar  walls,  motion  sensor 

LED  lighting,  low-flow  plumbing  fixtures,  in-floor  radiant  heat,  LED 

replacement programs for acquired stores and paperless back office 

practices in an ongoing effort to improve our environment.

We  are  proud  to  be  recognized  as  leaders  in  gender  diversity 

and  equality  and  continue  to  promote  a  culture  of  continuous 

improvement,  diversity  of  thought,  skills  development,  personal 

wellness and safety.  

virtual  systems  to  offer  no-contact  “self-serve”  rental  processes  to 

We are excited for 2022 with hopes of seeing an end to Covid and 

having another very successful year. We remain focused on growing 

cash  flow,  increasing  shareholder  value  and  supporting  our  people 

and communities by executing on our strategies and being disciplined 

purchasers and operators of great assets across Canada.

We appreciate your continued support.

Steven Scott
Chief Executive Officer

February 23, 2022

accommodate societies shift in behavior. 

We launched FlexSpace Logistics, a technology platform that focuses 

on providing end to end solutions for business clients with storage, 

logistics, and inventory management offerings. Services are provided 

across Canada through SVI’s existing portfolio of businesses and our 

extensive network of partners, allowing us to offer everything from 

warehousing and storage to last mile delivery to records management.  

A true one-stop shop for businesses, especially small – medium sized 

companies who were previously underserved in the space.

Acquisitions and Expansion
We  acquired  over  $270  million  of  strategic  self  storage  assets, 

eclipsing the $230 million in 2020, resulting in 230 stores owned and 

managed across the country (the next largest is 68 stores). Our pipeline 

4 | Annual Report 2021

CANADA SELF STORAGE CENTRES 
OUR BOARD MEMBERS

JAY LYNNE FLEMING

BEN HARRIS 

IQBAL KHAN - CFO 

In  1999,  Ms.  Fleming  founded  Storage 

Mr. Harris has more than 20 years of real 

Chief  Financial  Officer  of  the  Corpora-

For  Your  Life  which  was  sold  to  the 

estate investment and management ex-

tion.  Mr.  Khan  is  a  Principal  and  Chief 

Corporation  in  September  2015.  She 

perience.  Mr.  Harris  is  the  founder  and 

Financial  Officer  of  The  Access  Group 

currently  serves  the  Corporation  as  a 

CEO of Pinedale Capital Partners, a pri-

of  Companies  focusing  on  the  own-

director and as a member of the Audit 

vately-held 

investment  management 

ership,  acquisition  and  development 

Committee,  the  Governance,  Nominat-

firm  focused  on  the  acquisition,  de-

of  storage,  industrial,  multi-residential 

ing  and  Compensation  Committee  and 

velopment  and  operation  of  industrial 

and  commercial  real  estate  in  Canada, 

the  Acquisition  Committee.  Ms.  Flem-

properties across the United States. Mr. 

and prior to the internalization into the 

ing  is  the  President  and  CEO  of  CVL 

Harris is a graduate of Dalhousie Univer-

Corporation, President of RecordXpress, 

Investments  Ltd.,  and  is  an  active  vol-

sity and the University of Kings College 

a  records  management  company.  Mr. 

unteer member of the Building & Land 

in  Canada  where  he  received  joint  sci-

Khan is the Chief Executive Officer and a 

Committee  of  Mulgrave  School,  West 

ence  degrees  in  Economics.  Mr.  Harris 

director of Parkit Enterprise Inc. (TSX-V: 

Vancouver.  Ms.  Fleming  completed  her 

also serves on the board of Rippowam 

PKT). He is the Chairperson of the Cana-

Business  Certificate  with  Capilano  Uni-

Cisqua School in Bedford, New York and 

dian Self Storage Association Tax Com-

versity in 1991.

serves  on  the  board  of  Sonida  Senior 

mittee.

Living (NYSE:SNDA).

STEVEN SCOTT - CEO

AL SIMPSON

Chair and Chief Executive Officer of the 

In  2007,  Mr.  Simpson  co-founded  the 

Corporation.  Mr.  Scott  is  currently  a  

Corporation and was President and Chief 

director  and  Audit  Committee  Chair  of 

Executive Officer until April 2015. He now 

Park  Lawn  Corporation  (TSX:  PLC).  Mr. 

serves  the  Corporation  as  a  director  and 

Scott is also a director and Chair of Parkit 

Acquisition Committee Chair. In 2000, Mr. 

Enterprise Inc. (TSX-V: PKT). Mr. Scott is 

Simpson co-founded Hospitality Network 

a  Principal  and  Chief  Executive  Officer 

Canada now operating as HealthHub Pa-

of  The  Access  Group  of  Companies  

tient Engagement Solutions Inc. and was 

focusing  on  the  ownership,  acquisition 

President and Chief Executive Officer until 

and  development  of  stoage,  industrial,  

2005 and Chair from 2011 to 2017. Recently, 

multi-residential  and  commercial  real 

Mr. Simpson co-founded Living Sky Sports 

estate  in  Canada.  Mr.  Scott  is  also  a  

and Entertainment Inc. in 2020. Mr. Simp-

Director and Treasurer of the Canadian 

son  holds  a  PgD  Business  Administration 

Self Storage Association. 

from Edinburgh Business School. Mr. Simp-

son also serves on the Saskatchewan Gov-

ernment House Board of Trustees.

“We remain focused 

on growing cash 

flow, increasing 

shareholder value and 

supporting our people 

and communities 

by executing on our 

strategies and being 

disciplined purchasers 

and operators of great 

assets across Canada.”

Annual Report 2021 | 5

CANADA SELF STORAGE CENTRES2021 HIGHLIGHTS

+186 STORES

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Q4/2014
10 
STORES

Q4/2015*
29 
STORES

Q4/2016
49 
STORES

Q4/2017
90 
STORES

Q4/2018
105 
STORES

Q4/2019
151 
STORES

Q4/2020
167 
STORES

Q4/2021**
196 
STORES

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*
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+34%
REVENUE

+33%
NOI

+46%
AFFO

NOI

AFFO

140 MM

120 MM

100 MM

80 MM

60 MM

40 MM

20 MM

70 MM

60 MM

50 MM

40 MM

30 MM

20 MM

10 MM

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‘15

‘16

‘17

‘18

‘19

‘20

‘21

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‘15

‘16

‘17

‘18

‘19

‘20

‘21

6 | Annual Report 2021

CANADA SELF STORAGE CENTRES 
 
 
 
WE GREW TO OVER 
10.7 MILLION SQFT  
OF RENTABLE SPACE 
IN 96,000 STORAGE 
UNITS

$270.2 MILLION IN  
ACQUISITIONS  
RESULTING IN 
29 STORES BEING 
ADDED IN 2021

REVENUE GROWTH 
OF 34% TO $208.7 
MILLION FROM 
$155.5 MILLION

NOI GROWTH  OF 
33% TO $139.0 MILLION 
FROM $104.2 MILLION

EXPECTING  $100+ 
MILLION IN 
ACQUISITIONS

1,470% 7 YEAR 
TOTAL SHAREHOLDER 
RETURN 

Annual Report 2021 | 7

CANADA SELF STORAGE CENTRESOUR NATIONAL 
FOOTPRINT

230+ locations owned and managed 
across Canada and growing! 

18

OUR BRANDS

44

11

12

5
5

26
26

114
114

8 | Annual Report 2021

Annual Report 2021 | 9

D O C U M E N TI S T O R A G E
R E T R I E V A LI S E R V I C E S

A  Division  of  Storagevault  Canada  Inc.

CONTAINERS

CANADA SELF STORAGE CENTRESCANADA SELF STORAGE CENTRESENVIRONMENTAL, 
SOCIAL AND 
GOVERNANCE

10 | Annual Report 2021

CANADA SELF STORAGE CENTRESEnvironmental integrity, social responsibility and adherence to strong governance 

practices  are  core  values  at  StorageVault.  We  continue  to  focus  on  reducing 

the already extremely low environmental impact of our stores, improving our 

engagement with colleagues and shareholders, supporting the communities in 

which we operate, and maintaining sound corporate governance practices.

Annual Report 2021 | 11

CANADA SELF STORAGE CENTRESENVIRONMENTAL

It is our responsibility to be leaders in the communities in which 

At  the  end  of  2021,  StorageVault  operated  28  stores  with 

we live and work, to minimize our impact while actively seeking 

solar  panels  installed  and  will  continue  to  expand  solar 

opportunities  to  protect  the  environment  and  encourage 

panel 

installations  across  our  portfolio.  Our  solar  panel 

sustainable  operating  practices.  We  continuously  explore 

installations utilize available roof space to generate electricity 

opportunities  to  improve  the  environmental  efficiency  in  our 

for  consumption  while  providing  a  solid  financial  return, 

buildings and operations given the importance to our company, 

demonstrating  that  sustainability  efforts  not  only  benefit  the 

our shareholders, our customers, and our communities. 

environment and community, but also our shareholders.   

Of all the real estate asset classes, self storage has the lowest 

Below  are  highlights  of  some  of  the  environmental  practices 

environmental  impact  in  the  areas  of  energy  consumption, 

that  we  have  adopted  in  an  effort  to  reduce  our  overall 

water  consumption  and  waste  production.    While  the  self 

environmental footprint: 

storage industry has an inherently light environmental footprint, 

we proactively strive to be even better. 

Energy Consumption

• motion controlled lighting by zone, allowing for usage  

Strategically,  we  offer  a  mix  of  square  footage  that  is  non-

   only where and when required 

climate  controlled  and  climate  controlled,  with  non-climate 

• LED lighting (internal and external) for all new buildings  

controlled space having minimal environmental affect. For our 

   and light fixture replacements

properties  that  offer  climate  controlled  storage,  we  regulate 

• solar power generation  

inside temperatures at moderate levels to safeguard contents 

• modern, energy efficient HVAC systems

while  minimizing  energy  required  for  heating  or  cooling. 

• automated and self adjusting internal thermostat  

Operationally, water usage is very low, and minimal daily client 

   temperature controls 

activity contributes to limiting our carbon footprint within our 

• all new roofs installed are reflective “cool” roofs that help  

communities.  

   minimize energy consumption

12 | Annual Report 2021

CANADA SELF STORAGE CENTRESLOW ENVIROMENTAL IMPACT RELATIVE 
TO OTHER ASSET CLASSES

85%
LESS

92%
LESS

84%
LESS

ENERGY CONSUMPTION
(KWh/SqFt)

WATER CONSUMPTION 
(L/SqFt)

WASTE PRODUCTION 
(KG/SqFt)

STORAGE

OTHER REAL ESTATE ASSET CLASSES

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Water Consumption

   refurbished equipment to local charities or recycling  

• given low occupant levels at our properties, on average,  

   equipment that cannot be repurposed

   one washroom per property

• energy efficient plumbing systems and appliances

Building Design and Construction Practices 

• low-water irrigation systems  

• energy efficient glazing 

• landscaping using native and drought-tolerant species

• use of SolarWall systems or insulated metal panels used in  

• water run-off controls 

• storm water retention 

   construction of new or retrofitted buildings

• replacing standard exterior storage doors with energy  

   efficient doors  

Waste Production

• insulated foundation walls to help maintain and keep the  

• sale of recycled packaging materials  

   foundation slab warm

• waste recycling program at our stores and corporate  

• all proposed acquisitions are subject to environmental site  

   offices

   assessments prior to closing 

• reduced paper usage through more efficient technology  

   options including paperless rental agreements

• e-waste reduction and electronic recycling program for  

   decommissioned computer equipment by either donating  

Annual Report 2021 | 13

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SOCIAL

At  StorageVault,  we  respect  the  role  and  impact  we  have 

Being a community based business, we believe in giving back 

in  our  host  communities.  We  are  proud  to  employ  a  diverse 

in  the  places  where  we  live  and  work  by  supporting  local, 

team of 700 colleagues, who represent both our communities 

grass-roots initiatives as well as national organizations.  In 2021, 

and  our  customer  bases,  and  who  help  support  the  over  100 

StorageVault  continued  our  annual  support  of  over  150  local, 

communities  we  are  in  across  Canada.  Diversity  is  in  our  DNA 

provincial and national organizations. Our dedicated Corporate 

and is the foundation of our strength and stability.  We are proud 

Partnerships  team’s  mission  is  to  align  with  organizations 

that our culture of continuous improvement has led to a high 

across the country to support important initiatives that matter 

number  of  promotions  within  our  organization.  As  colleagues, 

to  our  communities.  We  are  committed  to  engaging  with  our 

we believe that taking care of each other leads to a greater level 

communities in a way that allows us to make meaningful and 

of  care  for  our  stores,  customers  and  communities.  We  do  so 

lasting contributions.

by focusing on engagement, advancement, wellness and safety.

OFFICIAL STORAGE PARTNER OF
THE CANADIAN OLYMPIC COMMITTEE

Sports

Sports  have  the  power  to  connect  us  in  all  areas  of  community.  It  is  our  desire  
to  support  communities  across  Canada,  so  that  they  are  healthy  and  strong.   
StorageVault  is  proud  to  be  the  official  Self  Storage  Partner  for  Team  Canada.  
It is with great pride and patriotism that we support our athletes and communities 
from coast to coast.  From young hopefuls in grassroots organizations to Olympians 
striving for gold, we proudly support their journey to excellence.  

14 | Annual Report 2021

CANADA SELF STORAGE CENTRESCommunity Support

Our partnership family consists of more than 150 partners nationally. We work 
closely with our partners to foster relationships to better assist and understand 
the  needs  within  communities  across  Canada  -  from  food  security,  to  flood  
relief, to healthcare or sponsoring programs for vulnerable youth.  We align with 
like-minded organizations, to work together in support of healthy and resilient 
communities.

Annual Report 2021 | 15

CANADA SELF STORAGE CENTRESGOVERNANCE

The  Board  and  Management  of  StorageVault  are  committed 

• Annual election by shareholders of Directors, CEO and  

to maintaining the highest standards of governance to ensure 

   CFO at AGM

long-term value for our shareholders, mitigate and manage risk 

• Whistleblower Policy

and proactively protect the best interests of all our stakeholders.

• Insider Trading and Reporting Policy

• Disclosure and Confidentiality Policy

As  part  of  StorageVault’s  recent  graduation  to  the  TSX,  we 

• Regular review and updates of all Corporate Governance  

were  subject  to  an  audit,  scrutiny  and  testing  to  ensure  that 

   principles and policies 

our corporate policies, practices and accounting standards met 

• Code of Business Conduct & Ethics which is signed by all  

the  TSX’s  stringent  compliance  requirements.    Our  corporate 

   employees

policies and standards promote the long-term interests of our 

• Majority Voting Policy (to be implemented at Annual  

shareholders, strengthen management accountability and help 

   General Meeting)

maintain public trust in StorageVault.  

Our  Board  and  Management  recognize  the  importance  of 

diversification  and  equality.  We  are  proud  to  organically  have 

equality,  diversity  and  good  corporate  governance  and  is 

this balance within our organization and continue to promote 

dedicated  to  maintaining  the  highest  governance  standards 

a  culture  of  continuous  improvement,  diversity  of  thought, 

through the following:

development of skills, personal wellness and safety.

StorageVault continues to be recognized as a leader in gender 

• Independent Director led Audit, Acquisition and  

   Governance, Nominating and Compensation Committees 

Our approach to governance and the continuous execution of 

• Diverse Management team and Board, along with a  

sound  ESG  principles  places  StorageVault  in  a  strong  position 

   comprehensive Diversity Policy

to deliver sustainable returns to our fellow shareholders while 

• 40% Board Diversity (gender and race)

supporting our many stakeholders.

• Acquisition Committee Mandate to review, approve and  

   recommend transactions to the Board

• Annual review and vote to approve executive compensation

16 | Annual Report 2021

CANADA SELF STORAGE CENTRESStorageVault Canada Inc. 
Consolidated Financial Statements 

For the Years Ended December 31, 2021 and 2020 

Annual Report 2021 | 17

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent Auditor's Report

To the Shareholders of StorageVault Canada Inc.: 

Opinion

We  have  audited  the  consolidated  financial  statements  of  StorageVault  Canada  Inc.  (the  "Corporation"),  which
comprise the consolidated statements of financial position as at December 31, 2021 and December 31, 2020, and the
consolidated statements of income (loss) and other comprehensive income (loss), changes in equity and cash flows
for  the  years  then  ended,  and  notes  to  the  consolidated  financial  statements,  including  a  summary  of  significant
accounting policies.

In  our  opinion,  the  accompanying  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the
consolidated  financial  position  of  the  Corporation  as  at  December  31,  2021  and  December  31,  2020,  and  its
consolidated  financial  performance  and  its  consolidated  cash  flows  for  the  years  then  ended  in  accordance  with
International Financial Reporting Standards.

Basis for Opinion

We  conducted  our  audits  in  accordance  with  Canadian  generally  accepted  auditing  standards.  Our  responsibilities
under  those  standards  are  further  described  in  the  Auditor’s  Responsibilities  for  the  Audit  of  the  Consolidated
Financial  Statements  section  of  our  report.  We  are  independent  of  the  Corporation  in  accordance  with  the  ethical
requirements that are relevant to our audits of the consolidated financial statements in Canada, and we have fulfilled
our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have
obtained is sufficient and appropriate to provide a basis for our opinion.

Other Information

Management is responsible for the other information. The other information comprises:

•   Management’s Discussion and Analysis
•   The information, other than the consolidated financial statements and our auditor’s report thereon, in the Annual
     Report.

Our opinion on the consolidated financial statements does not cover the other information and we do not express
any form of assurance conclusion thereon. 

In  connection  with  our  audits  of  the  consolidated  financial  statements,  our  responsibility  is  to  read  the  other
information and, in doing so, consider whether the other information is materially inconsistent with the consolidated
financial statements or our knowledge obtained in the audits or otherwise appears to be materially misstated. 

We obtained Management’s Discussion and Analysis prior to the date of this auditor’s report. If, based on the work
we  have  performed  on  this  other  information,  we  conclude  that  there  is  a  material  misstatement  of  this  other
information, we are required to report that fact. We have nothing to report in this regard.

The Annual Report is expected to be made available to us after the date of the auditor’s report. If, based on the work
we will perform on this other information, we conclude that there is a material misstatement therein, we are required
to communicate the matter to those charged with governance.

18 | Annual Report 2021

CANADA SELF STORAGE CENTRESResponsibilities  of  Management  and  Those  Charged  with  Governance  for  the  Consolidated  Financial
Statements

Management  is  responsible  for  the  preparation  and  fair  presentation  of  the  consolidated  financial  statements  in
accordance  with  International  Financial  Reporting  Standards,  and  for  such  internal  control  as  management
determines  is  necessary  to  enable  the  preparation  of  consolidated  financial  statements  that  are  free  from  material
misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, management is responsible for assessing the Corporation’s ability
to  continue  as  a  going  concern,  disclosing,  as  applicable,  matters  related  to  going  concern  and  using  the  going
concern basis of accounting unless management either intends to liquidate the Corporation or to cease operations,
or has no realistic alternative but to do so.

Those charged with governance are responsible for overseeing the Corporation’s financial reporting process.

Auditor's Responsibilities for the Audit of the Consolidated Financial Statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole
are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our
opinion.  Reasonable  assurance  is  a  high  level  of  assurance,  but  is  not  a  guarantee  that  an  audit  conducted  in
accordance with Canadian generally accepted auditing standards will always detect a material misstatement when it
exists.  Misstatements  can  arise  from  fraud  or  error  and  are considered material if, individually or in the aggregate,
they  could  reasonably  be  expected  to  influence  the  economic  decisions  of  users  taken  on  the  basis  of  these
consolidated financial statements.

As  part  of  an  audit  in  accordance  with  Canadian  generally  accepted  auditing  standards,  we  exercise  professional
judgment and maintain professional skepticism throughout the audit. We also:



Identify and assess the risks of material misstatement of the consolidated financial statements, whether due
to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence
that  is  sufficient  and  appropriate  to  provide  a  basis  for  our  opinion.  The  risk  of  not  detecting  a  material
misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion,
forgery, intentional omissions, misrepresentations, or the override of internal control.

 Obtain  an  understanding  of  internal  control  relevant to the  audit in order to  design audit  procedures that
are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness
of the Corporation’s internal control.
Evaluate  the  appropriateness  of  accounting  policies  used  and  the  reasonableness  of  accounting  estimates
and related disclosures made by management.



 Conclude on the appropriateness of management's use of the going concern basis of accounting and, based
on  the  audit  evidence  obtained,  whether  a  material  uncertainty  exists  related  to  events  or  conditions  that
may cast significant doubt on the Corporation’s ability to continue as a going concern. If we conclude that a
material  uncertainty  exists,  we  are  required  to  draw  attention  in  our  auditor's  report  to  the  related
disclosures  in  the  consolidated  financial  statements  or,  if  such  disclosures  are  inadequate,  to  modify  our
opinion. Our conclusions are based on the audit  evidence obtained up to the date of our auditor's report.
However, future events or conditions may cause the Corporation to cease to continue as a going concern.
Evaluate  the  overall  presentation,  structure  and  content  of the consolidated financial statements, including
the disclosures, and whether the consolidated financial statements represent the underlying transactions and
events in a manner that achieves fair presentation.



Annual Report 2021 | 19

CANADA SELF STORAGE CENTRESWe  communicate  with  those  charged  with  governance  regarding,  among  other  matters,  the  planned  scope  and
timing  of  the  audits  and  significant  audit  findings,  including  any  significant  deficiencies  in  internal  control  that  we
identify during our audits.

We  also  provide  those  charged  with  governance  with  a  statement  that  we  have  complied  with  relevant  ethical
requirements regarding independence, and to communicate with them all relationships and other matters that may
reasonably be thought to bear on our independence, and where applicable, related safeguards.

The engagement partner on the audit resulting in this independent auditor's report is Scott Laluk.

Calgary, Alberta

February 23, 2022

Chartered Professional Accountants

20 | Annual Report 2021

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SSttoorraaggeeVVaauulltt  CCaannaaddaa  IInncc..  
((tthhee  ““CCoorrppoorraattiioonn””))  

FFoorrmm  5511--110022FF11  
MMaannaaggeemmeenntt’’ss  DDiissccuussssiioonn  aanndd  AAnnaallyyssiiss  
FFoorr  tthhee  TThhrreeee  MMoonntthhss  aanndd  FFiissccaall  YYeeaarr  EEnnddeedd  DDeecceemmbbeerr  3311,,  22002211  

The  following  Management’s  Discussion  and  Analysis  (“MD&A”)  provides  a  review  of  corporate  and  market 
developments,  results  of  operations  and  the  financial  position  of  StorageVault  Canada  Inc.  (“SVI”  or  “the 
Corporation”)  for  the  three  months  and  fiscal  year  ended  December  31,  2021.  This  MD&A  should  be  read  in 
conjunction  with  the  audited  fiscal  2021  consolidated  financial  statements  and  accompanying  notes  contained 
therein, which have been prepared in Canadian dollars and in accordance with International Financial Reporting 
Standards (“IFRS”).  This MD&A is based on information available to Management as of February 23, 2022.   

FFOORRWWAARRDD  LLOOOOKKIINNGG  SSTTAATTEEMMEENNTTSS  

This MD&A contains forward-looking information.  All statements, other than statements of historical fact, included 
in this MD&A, may be forward-looking information.  Generally, forward-looking information may be identified by 
the  use  of  forward-looking  terminology  such  as  “plans”,  “expects”  or  “does  not  expect”,  “proposed”,  “is 
expected”, “budgets”, “scheduled”, “estimates”, “forecasts”, “intends”, “anticipates” or “does not anticipate”, 
or “believes”, or variations of such words and phrases, or by the use of words or phrases which state that certain 
actions,  events  or  results  may,  could,  would,  or  might  occur  or  be  achieved.    In  particular,  forward-looking 
information included in this MD&A includes statements with respect to: the Corporation’s outlook as to the market 
for self storage and portable storage; economic conditions; the availability of credit; the expectation of cash flows; 
the Corporation’s strategic objectives, growth strategies, goals and plans; potential sources of financing including 
issuing additional common shares as a source of financing, generally, and as a source of financing for potential 
acquisitions; future expansion of existing SVI Stores; the size of potential future acquisitions the Corporation may 
make  in  2022;  the  annualized  net  operating  income  (NOI),  a  non-IFRS  measure,  and  annualized  funds  from 
operations  (FFO),  a  non-IFRS  measure,  assumes  acquisitions  that  occurred  in  fiscal  2021  were  purchased  on 
January 1, 2021; and the general outlook for the Corporation.  This forward-looking information is contained in 
“Nature of Business”, “Business and General Corporate Strategy”, “Outlook”, “Financial Results Overview” and 
“Working Capital, Long Term Debt and Share Capital” and other sections of this MD&A. 

Forward-looking  information  is  subject  to  known  risks,  such  as  the  COVID-19  pandemic,  and  unknown  risks, 
uncertainties and other factors that may cause the actual results, level of activity, performance or achievements of 
the Corporation to be materially different from those expressed or implied by such forward-looking information.  
Certain of such risks are discussed in the “Risks and Uncertainties” section of this MD&A.  

Although the Corporation has attempted to identify important factors that could cause actual actions, events or 
results to differ materially from those described in forward-looking information, there may be other factors that 
cause actions, events or results to be not as anticipated, estimated or intended. There can be no assurance that 
forward-looking information will prove to be accurate, as actual results and future events could differ materially 
from  those  anticipated  in  such  information.  Accordingly,  readers  should  not  place  undue  reliance  on  forward-
looking information. The factors identified above are not intended to represent a complete list of the factors that 
could affect the Corporation.  

The forward-looking information in this MD&A should not be relied upon as representing the Corporation’s views 
as of any date subsequent to the date of this MD&A. Such forward-looking information is based on a number of 
assumptions which may prove to be incorrect, including, but not limited to: the ability of the Corporation to obtain 
sufficient or necessary financing, satisfy conditions under previously announced acquisition agreements, or satisfy 
any requirements of the TSX with respect to these acquisitions and any related private placement; the level of 
activity in the storage business and the economy generally; consumer interest in the Corporation’s services and 

1 

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products;  competition  and  SVI’s  competitive  advantages;  trends  in  the  storage  industry,  including,  increased 
growth in self storage, portable storage and management segments; the availability of attractive and financially 
competitive  asset  acquisitions  in  the  future;  the  revenue  from  acquisitions  completed  in  fiscal  2021  being 
extrapolated  to  the  entire  period  for  2021  and  being  consistent  with,  and  reproducible  as,  revenue  in  future 
periods; and anticipated and unanticipated costs.  A description of additional assumptions used to develop such 
forward-looking  information  and  a  description  of  additional  risk  factors  that  may  cause  actual  results  to  differ 
materially from forward-looking information can be found in the Corporation’s disclosure documents on the SEDAR 
website at www.sedar.com.  The Corporation undertakes no obligation to publicly update or review any forward-
looking  information,  except  in  accordance  with  applicable  securities  laws.    Historical  results  of  operations  and 
trends that may be inferred from this MD&A may not necessarily indicate future results from operations. 

The amount of potential future acquisitions by the Corporation in fiscal 2022 and revenue and NOI growth for 
2022 may be considered a financial outlook, as defined by applicable securities legislation, contained in this MD&A 
and the accompanying news release.  Such information and any other financial outlooks or future-oriented financial 
information has been approved by management of the Corporation as of the date hereof.  Such financial outlook 
or future-oriented financial information is provided for the purpose of presenting information about management's 
current  expectations  and  goals  relating  to  the  future  business  of  the  Corporation.    Readers  are  cautioned  that 
reliance on such information may not be appropriate for other purposes. 

Additional information relating to StorageVault Canada Inc. can be found at www.sedar.com. 

54 | Annual Report 2021

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CANADA SELF STORAGE CENTRES 
 
 
 
 
TTAABBLLEE  OOFF  CCOONNTTEENNTTSS    

GLOSSARY OF TERMS 

NATURE OF OUR BUSINESS 

BUSINESS AND GENERAL CORPORATE STRATEGY 

OUTLOOK 

DESCRIPTION OF OUR OPERATIONS 

FINANCIAL RESULTS OVERVIEW 

WORKING CAPITAL, DEBT AND SHARE CAPITAL 

CONTRACTUAL OBLIGATIONS AND OFF-BALANCE SHEET ARRANGEMENTS 

RELATED PARTY TRANSACTIONS 

ENVIRONMENTAL, SOCIAL AND GOVERNANCE 

ACQUISITION COMMITTEE AND ACQUISITION COMMITTEE MANDATE 

ACCOUNTING POLICIES 

RISKS AND UNCERTAINTIES 

CORPORATE CONTACT INFORMATION 

5566  

5577  

5588  

6600  

6611  

6633  

7700  

7755  

7766  

7777  

7799  

7799  

8800  

8833  

3 

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GGLLOOSSSSAARRYY  OOFF  TTEERRMMSS  

The  following  abbreviated  terms  are  used  in  the  Management  Discussion  &  Analysis  and  have  the  following 
respective meanings: 

  ““AAFFFFOO””   means   FFO plus acquisition and integration costs.  Acquisition  and  integration costs are  one time in 
nature to the specific assets purchased in the current period or pending and are expensed under IFRS; AFFO is a 
non-IFRS measure – see Accounting Policies Non-IFRS Measures;  

““EExxiissttiinngg   SSeellff   SSttoorraaggee””  means  stores  that  the  Corporation  has  owned  or  leased  since  the  beginning  of  the 
previous fiscal year; Existing Self Storage is a non-IFRS measure – see Accounting Policies Non-IFRS Measures; 

  ““FFFFOO””   means  net  income  (loss)  excluding  gains  or  losses  from  the  sale  of  depreciable  real  estate,  plus 
depreciation and amortization, stock based compensation expenses, unrealized gains or losses on interest rate 
swaps,  unrealized  gains  or  losses  on  derivative  financial  instruments  and  deferred  income  taxes;  and  after 
adjustments for equity accounted entities and non-controlling interests;  

““IIFFRRSS”” means International Financial Reporting Standards; 

““MMDD  &&  AA”” means this Management’s Discussion and Analysis disclosure document; 

““NNeeww  SSeellff  SSttoorraaggee”” means stores that have not been owned or leased continuously since the beginning of the 
previous fiscal year; New Self Storage is a non-IFRS measure – see Accounting Policies Non-IFRS Measures; 

  ““NNOOII””  means net operating income, calculated as revenue from storage and related services less related property 
operating costs; NOI is a non-IFRS measure – see Accounting Policies Non-IFRS Measures; 

““NNoonn--IIFFRRSS  MMeeaassuurreess”” means operating and performance metrics that are not always calculated with reference 
to IFRS, but are used commonly in the storage industry to measure operating results for assets owned or leased;  

““QQ11,,   QQ22,,   QQ33   oorr   QQ44””  means  a  three  month  fiscal  quarter  of  the  Company,  ending  on  March  31,  June  30, 
September 30 and December 31 respectively; 

““RReevveennuuee  MMaannaaggeemmeenntt”” means the operating principle of achieving optimal revenue through a combination of 
rental  rate  increases  on  existing  customers  (increases  the  existing  revenue  base  and  rent  per  square  foot)  and 
dynamic pricing of available inventory; 

““SSttoorree”” means self storage property or location or facility or site; 

““SSuubbsseeqquueenntt  EEvveennttss””  means material transactions that have occurred from January 1, 2022 to February 23, 2022; 

““SSVVII”” means StorageVault Canada Inc.;  

““TThhee  CCoommppaannyy”” or ““TThhee  CCoorrppoorraattiioonn” or ““WWee”” or ““OOuurr”” or “SSttoorraaggeeVVaauulltt” means StorageVault Canada Inc. 

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CANADA SELF STORAGE CENTRES 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
NNAATTUURREE  OOFF  OOUURR  BBUUSSIINNEESSSS  

BBuussiinneessss  OOvveerrvviieeww  
The Corporation’s primary business is owning, managing and renting self storage and portable storage space to 
individuals and commercial customers.  The Corporation also stores, shreds, and manages documents and records 
for its customers.  As of January 26, 2022, the common shares of the Company are publicly traded on the TSX, 
prior to that on the TSX Venture Exchange, under the symbol ‘SVI’.   

As of December 31, 2021, SVI owned 196 stores and 4,527 portable storage units across Canada, for a total of 
10,772,252  square feet of  rentable storage space in  96,047 rental  units.  The stores operate under the Access 
Storage,  Depotium  Mini-Entrepots,  Sentinel  Storage  and  Storage  For  Your  Life  brands.    Our  portable  storage 
business operates under the Cubeit and PUPS brands.  Our records management business operates under the 
RecordXpress brand. 

In addition to our owned stores, SVI manages 34 stores that are owned by third parties for a management fee, 
bringing the total number of stores owned and managed to 230. 

We  are  able  to  leverage  our  national  storage  presence  to  offer  last-mile  storage  solutions,  such  as  personal 
protective equipment handling for health care organizations across the country. Through our portable storage and 
records management businesses, we offer mobilization solutions to move items from our locations directly to the 
end user.  

SVI’s  objective  is  to  own  and  manage  storage  assets  in  Canada’s  top  markets.    The  Corporation  will  focus  on 
acquiring storage assets with strong existing cash flows, in strategic markets, preferably with excess capacity and 
land  allowing  for  future  development  and  expansion  of  our  self,  portable  and  information  and  records 
management storage businesses.  Financing for this growth is intended to come from a combination of free cash 
flow from operations, mortgage financing and the issuance of debt or equity securities.   

TThhee  SSttoorraaggee  LLaannddssccaappee  
The significant growth in demand for storage space in Canada over the past decade has largely been driven by the 
following  factors:  population  growth,  change  of  circumstances,  smaller  living  areas  and  workspaces,  business 
mile  solutions,  lack  of  warehouse  space,  immigration,  downsizing,  renovations, 
incubation,  e
moving, death, divorce, insurance, etc. We expect these trends to continue in 2022 and beyond. 

commerce,  last

‐

‐

Market Size 
The  Canadian  storage  market  is  estimated  to  be  90  million  square  feet  across  3,000  stores,  with  the  top  10 
operators owning less than 15%  of these  stores; by  comparison, the US market is estimated at over 2.7 billion 
square feet across 51,000 plus stores. This translates into approximately 8.3 square feet per capita in the US versus 
2.5 square feet per capita in Canada, suggesting that Canada is an under-stored nation.   

The market fragmentation of the Canadian storage industry combined with the low square foot per capita provides 
significant  consolidation,  expansion  and  development  opportunities.    Our  existing  platform,  relationships, 
reputation  and  knowledge  of  the  storage  industry  allows  us  to  identify  and  take  advantage  of  accretive  and 
strategic acquisition opportunities. 

Pricing and Occupancy 
A  store’s  rental  rates  and  level  of  occupancy  are  dependent  upon  factors  such  as  lead  generation,  population 
density and growth, the local economy, pricing, customer service and curb appeal.  We believe in managing our 
inventory (units) through pricing. Since our rentals are either weekly or monthly, we are able to react to market 
demand and inflationary pressures quickly.  Our objective is to maximize revenue by increasing rent per square 
foot first, and maximizing occupancy second. 

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Competition 
New  development  in  a  market  impacts  the  occupancy  and  the  ability  to  raise  rates  at  existing  stores  until  the 
market absorbs the new space. New entrants tend to offer significant move-in specials to achieve rapid occupancy 
gains.  Once  the  new  space  has  leased  up,  promotions  are  reduced  or  eliminated  and  the  focus  switches  to 
maximizing revenue through price increases.  This can result in short term fluctuations in occupancy and revenue 
per square foot at existing stores.  

Seasonality 
The  storage  business  is  subject  to  seasonality.  There  is  naturally  more  activity  in  the  warmer  months  and  less 
activity in the colder months. As a result, occupancies and revenue per square foot tend to be highest in Q2 and 
Q3 and lowest in Q1 and Q4.  This trend is consistent with what is experienced in the Northern US.   This seasonality 
is more significant in the portable storage business as all of our portable units are non-climate controlled. Also, 
operating costs tend to be higher during the winter months in Canada due to heating and snow removal costs 
resulting in lower NOI margins in Q1 and Q4 versus Q2 and Q3.   

BBUUSSIINNEESSSS  AANNDD  GGEENNEERRAALL  CCOORRPPOORRAATTEE  SSTTRRAATTEEGGYY  

SVI owns and manages storage locations offering both self storage and portable storage for rent on a weekly or 
monthly basis, for personal and commercial use.  We are focused on owning and operating locations in the top 
markets in Canada with a plan to have multiple stores, where possible, in each market we operate.   

GGrroowwtthh  SSttrraatteeggiieess  
Our growth strategy is described in the following six segments: acquisitions, organic growth through improved 
performance of existing stores, expansion of our existing stores to meet pent up demand, and expansion of our 
portable storage, records management and FlexSpace Logistics business segments. 

Acquisitions 
The combination of our corporate platform, our track record of closing transactions, our industry relationships and 
our storage experience provides SVI with a unique advantage in the Canadian marketplace.   This advantage allows 
us  to  identify  accretive  and  strategic  purchasing  opportunities  at  attractive  prices  that  provide  synergies  in 
operations, marketing and revenue maximization.  

We intend to be a disciplined purchaser, with a focus on Canada’s top markets. As there is more competition to 
acquire  existing  stores,  especially  from  US  purchasers,  we  may  find  it  difficult  to  acquire  assets  that  meet  our 
criteria.   

Organic Growth 
Scale is important and the increased size of SVI provides a significant advantage in negotiating better rates on: 
marketing, insurance, software,  office supplies, resale retail products, merchant services, technical  support and 
long distance transport of portable units. These economies of scale translate into improved margins and better 
results.  

Efficiencies  are  also  gained  through  cross  promotion  and  marketing  of  the  self  storage  and  portable  storage 
platforms,  and  our  records  management  services  due  to  our  national  footprint,  and  offering  different  but 
complementary product choices at various price points to our customers. 

The  most  significant  evolution  in  the  storage  industry  has  been  in  the  area  of  revenue  management.  Revenue 
management  is  the  principle  of  achieving  optimal  revenue  through  a  combination  of  rental  rate  increases  on 
existing customers (increases the existing revenue base and rent per square foot) and dynamic pricing of available 
inventory so that we are selling the right space, to the right customer, at the right time, for the right price. With a 
focus  on  providing  the  best  value  to  the  customer  and  on  revenue  management,  stores  are  able  to  achieve 
significant top and bottom line growth, even when occupancies are stable. 

58 | Annual Report 2021

6 

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
 
 
 
 
 
Existing Store Expansion 
There is over 1,500,000 square feet of development potential on excess land currently owned and operated by 
SVI.  When market conditions are suitable and high occupancies and leads indicate pent up demand, we expect 
to expand a number of our existing locations. In 2021, we completed 10,000 square feet of expansion and currently 
have plans to complete another 25,000 to 50,000 square feet of expansion in the next 12 months.  In addition, we 
have another 425,000 rentable square feet of expansions projects in the entitlement and permitting stage. 

Expansion of Portable Storage Business 
The portable storage business continues to complement our overall business, providing additional synergies and 
efficiencies to our platform. While margins in portable storage are not as high as they are in self storage, they are 
still very attractive, and with the larger geographic and operating footprint achieved through our growth strategy, 
we believe margins will continue to improve. 

Expansion of Information and Records Management Business 
The records management business is a complementary vertical in the storage space, much like portable storage, 
and  fills  up  excess  space,  delivering  strong  "sticky"  cash  flows.    RecordXpress  is  one  of  the  largest  records 
management companies in Canada and is the only Canadian owned company that can provide a national platform. 
This is a significant competitive advantage as government organizations, such as hospitals and charities, do not 
want their confidential information in foreign hands. 

Expansion of FlexSpace Logistics Business 
The  FlexSpace  Logistics  business  is  a  technology  platform  that  focuses  on  providing  end  to  end  solutions  for 
business  clients  with  our  storage,  logistics,  and  inventory  management  offerings.  Services  are  provided  across 
Canada through SVI’s existing portfolio of businesses and our extensive network of partners, allowing us to offer 
everything from warehousing and storage to last mile delivery to records management. A true one-stop shop for 
businesses, especially small – medium sized companies who were previously underserved in the space.   

FFiinnaanncciinngg  SSttrraatteeggyy  
We  anticipate  funding  the  capital  requirements  of  our  growth  strategy  through  excess  operating  cash  flow, 
utilization of suitable leverage and from the issuance of equity and debt securities. 

Financing With Secured Debt and Lines of Credit 
The Corporation will partially fund the purchase of storage assets with debt.  A number of factors are considered 
when evaluating the level of debt in our capital structure, as well as the amount of debt that will be fixed or variable 
rate.    In  making  financing  decisions,  the  factors  that  we  consider  include,  but  are  not  limited  to,  interest  rate, 
amortization period, covenants and restrictions, security requirements, prepayment rights and costs, overall debt 
level, maturity date in relation to existing debt, overall percentage of fixed and variable rate debt and expected 
store performance. 

Issuance of Common Shares 
The Corporation will, from time to time, issue common shares to the public or to vendors to fund the purchase of 
storage assets or pay down debt.  SVI will consider issuances of additional common shares for cash proceeds or 
as consideration in the purchase of storage assets in the upcoming fiscal year if accretive to shareholders. Future 
issuances will be dependent upon financing needs, acquisitions and expansion, equity market conditions at the 
time and transaction pricing. 

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OOUUTTLLOOOOKK  

The  Corporation’s  update  and  outlook  for  the  COVID-19  pandemic,  acquisitions,  share  capital,  results  from 
operations and subsequent events are: 

TThhee  CCOOVVIIDD--1199  PPaannddeemmiicc  
Since  the  commencement  of  the  pandemic  and  for  the  future  benefit  of  the  Corporation,  we  modified  our 
operating platform to continue to meet the strong demand for our services – these changes included improving 
our virtual systems to offer no-contact “self-serve” rental processes, installation of plexiglass partitions and limiting 
the number of customers in our offices to one at a time.  Our teams have been continuously employed and clients 
are able to safely  store  and access their valuables.    We  are proud of  our team for continuing to adapt to new 
processes and for committing to provide exceptional client and community service. 

In fiscal 2021, we experienced a significant increase in leads and rentals which has resulted in higher occupancies 
and rental rates across  our portfolio.  These positive  trends resulted in the Corporation achieving strong  same 
store revenue and NOI growth.   While  clients may be further impacted, including through unemployment, the 
Corporation has experienced no meaningful increases in accounts receivable.   

Since the start of the COVID-19 pandemic, the Corporation has continued to execute on our strategies to attract 
clients through search engine marketing, improving our online presence, virtual community connection programs 
and the development of a national platform and initiatives to fulfill last mile storage needs.  These efforts have 
allowed  us  to  attract  clients  who  are  leveraging  our  national  footprint  to  offer  a  complete  storage,  inventory 
management  and  mobilization  solution  through  our  self  storage,  portable  storage,  records  management  and 
FlexSpace Logistics infrastructures.  

As at December 31, 2021, we continue to generate significant cash flows from our operations, with $25.1 million 
in cash on hand.  Our balance sheet, along with our strong relationships with our lenders, provides us with sufficient 
borrowing capacity, refinancing and liquidity options to take advantage of acquisition opportunities that meet our 
requirements, evidenced by the $270.2 million in acquisitions completed in fiscal 2021.  

AAccqquuiissiittiioonnss  
In 2022, we expect to acquire in excess of $100 million of assets.     

Historically we have been  successful in meeting  our  acquisition targets; however, as there is  uncertainty in the 
Canadian economy, and more competition to acquire existing stores, especially from foreign purchasers, we may 
not be able to find acquisitions that meet our criteria. 

SShhaarree  CCaappiittaall  
The Corporation will, from time to time, issue common shares to the public or to vendors to fund the purchase of 
storage assets.  Future issuances will be dependent upon financing needs, acquisition opportunities, expansion 
plans, equity market conditions and transaction pricing. 

RReessuullttss  ffrroomm  OOppeerraattiioonnss  
We expect growth in revenue and NOI in 2022 as we continue to streamline and integrate operations, implement 
our revenue management system and continue to control costs on the over $1.8 billion of assets purchased in the 
past six years. We also expect significant contributions from the acquisitions made in late fiscal 2020 as well as 
those we have completed in fiscal 2021.  

The Corporation may use discounts in select markets to match competitive forces and retain its customer base as 
a  result  of  competitors  trying  to  jump-start  their  lease  up  periods  by  offering  significant  discounts  to  new 
customers. This can result in short term fluctuations in occupancy and rent per square foot at existing stores. The 
effect on overall revenues is not expected to be significant, but it may be enough to slow the rate of growth in 
revenues experienced in past years.  

60 | Annual Report 2021

8 

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
 
   
 
  
  
SSuubbsseeqquueenntt  EEvveennttss 
The following items have been announced by the Corporation: 

•  On January 24, 2022, announced the acquisition of one store in Toronto, Ontario for $45 million.  The 
acquisition was paid by the issuance of 3,356,560 common shares of SVI at an aggregate purchase price 
of $22 million, with the remainder of the purchase price being paid with funds on hand or consisting of 
debt of the store being acquired.  The acquisition is a related party acquisition. 

•  On January 26, 2022 StorageVault’s common shares, its 5.75% senior unsecured hybrid debentures and 
its 5.50% senior unsecured hybrid debentures were listed and commenced trading on the Toronto Stock 
Exchange (the “TSX”), under the symbols SVI, SVI.DB and SVI.DB.B, respectively 

•  On February 23, 2022, approved the increase to the quarterly dividend for Q1 2022 by 0.5% to $0.002775 

per common share. 

DDEESSCCRRIIPPTTIIOONN  OOFF  OOUURR  OOPPEERRAATTIIOONNSS  

As at December 31, 2021, the Corporation owned the following self storage and portable storage operations: 

LLooccaattiioonn  

AAccrreess  

NNuummbbeerr  ooff  
SSttoorreess  

UUnniittss  

RReennttaabbllee  
SSqquuaarree  FFeeeett  

British Columbia 
Alberta 
Saskatchewan 
Manitoba 
Ontario 
Quebec 
Nova Scotia 
Portable Storage Units   

45 
139 
33 
36 
324 
37 
16 

18 
40 
11 
12 
90 
20 
  5 

9,627 
20,544 
2,715 
4,846 
42,760 
9,373 
1,655 
4,527 

932,960 
2,333,851 
356,554 
490,057 
5,070,527 
887,201 
179,454 
521,648 

TToottaall  

      663300  

119966  

9966,,004477  

1100,,777722,,225522  

Management is focused on increasing value and increasing NOI as follows: 

RReevveennuuee  MMaannaaggeemmeenntt  
In today’s competitive climate, revenue per square foot is the greatest driver in increasing NOI and creating value. 
Our  management  platform  has  intelligent  software,  supported  by  dedicated  personnel,  that  understands  the 
nuances of each local market. Our in-depth knowledge of our customer base and the competition allows us to 
implement strategic rate increases and optimize proven promotions to attract clientele that will become long-term 
customers, repeat renters and strong referral sources.  

PPrrooffeessssiioonnaall  MMaannaaggeemmeenntt  
The management team at SVI has extensive experience in all aspects of the storage industry including:  

•  delivering superior results 
•  management of over 230 storage locations throughout Canada   
• 
•  over 200 years of combined experience in the storage industry by senior management 

acquisition, development and management of over 15 million square feet of storage space 

MMaarrkkeettiinngg  
We  implement  specific  marketing  plans  for  the  different  localities,  stages  and  seasons  of  our  business  with 
emphasis on maximizing return on investment for every dollar spent.  Our strategies to attract customers include 
strong  search  engine  marketing,  user  friendly  online  presence  and  no-contact  “self  serve”  rental  processes, 
community  connection  programs  and  development  of  large  national  accounts  to  fulfill  their  last-mile  storage 
needs.  We conduct specific store and market analysis to determine how, when and where to focus our marketing 
dollars with the goal of efficiently and consistently increasing the value of our stores. 

9 

Annual Report 2021 | 61

CANADA SELF STORAGE CENTRES 
 
 
  
 
 
                              
 
 
 
  
  
  
CCoossttccoo  SSuupppplliieerr  
Our storage business is the exclusive supplier to Costco Wholesale Canada Ltd. (Costco) members across Canada.  
This relationship provides exclusive access to Costco’s vast membership base as a marketing channel.   

RReesseerrvvaattiioonn  CCeennttrree  
Our  management  platform  includes  a  Reservation  Centre  (call  centre)  that  provides  call  management  services 
designed to increase reservations and move-ins, increase productivity at the store level and improve our corporate 
image  through  professionalism,  consistency  of  messaging  and  willingness  to  resolve  issues.    Our  Reservation 
Centre agents have training in the storage business and understand the need to introduce and greet professionally, 
establish rapport with customers, build trust, listen, ask the right questions, ask for the business and close the sale.  
The overall result is an increased close rate leading to improved financial performance.  

TTeecchhnnoollooggyy  aanndd  SSooffttwwaarree  
SVI stores utilize modern and intelligent software, technology and security systems. We work with vendors and 
developers, who have knowledge of the storage business, to take advantage of developing trends, including: (i) 
exception reports that allow management to monitor key performance and indicators ensuring that management’s 
time is more effectively spent preventing and resolving issues than identifying them; and (ii) web-based software 
reporting that allows authorized individuals to view specific store information in real time. The user can choose to 
see daily rental rates achieved and the number of customers moving-in or moving-out. This tool allows us to adjust 
quickly to opportunities and threats in each marketplace. 

EEccoonnoommiieess  ooff  SSccaallee  
The size and scope of our management platform, combined with the growing size of our own operations, translates 
into higher gross margins through the centralization of many functions such as revenue management, property 
management, employee compensation and benefits programs, as well as the development and documentation of 
standardized operating procedures and best practices. 

62 | Annual Report 2021

10 

CANADA SELF STORAGE CENTRES 
  
  
 
 
 
FFIINNAANNCCIIAALL  RREESSUULLTTSS  OOVVEERRVVIIEEWW  

In fiscal 2021, SVI acquired 29 stores for $270.2 million.   In fiscal 2020, SVI acquired 16 stores and one piece of 
vacant land for $232.7 million.  The timing of these acquisitions affects the comparative results.    

SSeelleecctteedd  FFiinnaanncciiaall  IInnffoorrmmaattiioonn  

(unaudited)

TThhrreeee  MMoonntthhss  EEnnddeedd  DDeecceemmbbeerr  3311

(audited)

FFiissccaall

22002211

2020

$$

%

22002211

2020

$$

%

CChhaannggee

CChhaannggee

Storage revenue and related services

$$                

5566,,336644,,779955

$    

41,592,792

$     

14,772,003

35.5%

$$                

220066,,662255,,993333

$      

153,394,776

$      

53,231,157

Management fees

448800,,449944

557,497

(77,003)

-13.8%

22,,003344,,774455

2,069,146

(34,401)

Operating costs
Net operating income 1

Less:

5566,,884455,,228899

42,150,289

14,695,000

1199,,002266,,111111

13,798,341

3377,,881199,,117788

28,351,948

5,227,770

9,467,230

34.9%

37.9%

33.4%

220088,,666600,,667788

155,463,922

53,196,756

6699,,666600,,334466

51,250,858

18,409,488

113399,,000000,,333322

104,213,064

34,787,268

Acquisition and integration costs

Selling, general and administrative

Interest 

22,,770000,,330066

44,,885599,,667700

5,039,927

4,542,505

1155,,662233,,997755

12,500,650

Stock based compensation

1100,,775500,,668877

6,318,156

(2,339,621)

-46.4%

317,165

3,123,325

4,432,531

7.0%

25.0%

70.2%

88,,002277,,337733

1177,,881177,,559944

5588,,550088,,449922

1111,,228888,,333355

7,402,034

625,339

15,550,356

2,267,238

45,820,583

12,687,909

6,318,156

4,970,179

34.7%

-1.7%

34.2%

35.9%

33.4%

8.4%

14.6%

27.7%

78.7%

Unrealized (gain) loss on derivative 
financial instruments

Unrealized (gain) loss on interest 
rate swap contracts

((66,,114422,,774477))

-

(6,142,747)

-

((66,,114422,,774477))

-

(6,142,747)

-

--

(9,291,210)

9,291,210

-100.0%

--

(9,291,210)

9,291,210

-100.0%

Depreciation and amortization

2244,,552211,,993388

21,100,449

3,421,489

16.2%

9933,,118899,,338877

82,558,426

10,630,961

12.9%

5522,,331133,,882299

40,210,477

12,103,352

30.1%

118822,,668888,,443344

148,358,345

34,330,089

23.1%

Net income (loss) before taxes

((1144,,449944,,665511))

(11,858,529)

(2,636,122)

22.2%

((4433,,668888,,110022))

(44,145,281)

457,179

-1.0%

Deferred tax recovery

11,,448899,,119911

1,870,681

(381,490)

-20.4%

77,,882233,,001100

10,863,059

(3,040,049)

-28.0%

Net income (loss) 

$$              

((1133,,000055,,446600))

$     

(9,987,848)

$      

(3,017,612)

30.2%

$$                  

((3355,,886655,,009922))

$       

(33,282,222)

$       

(2,582,870)

7.8%

Weighted average number of common shares outstanding

    Basic

Diluted

337733,,556677,,119933

364,460,666

337733,,556677,,119933

364,460,666

9,106,527

9,106,527

2.5%

2.5%

337700,,226677,,662299

363,469,712

337700,,226677,,662299

363,469,712

6,797,917

6,797,917

1.9%

1.9%

Net income (loss) per common share

     Basic

     Diluted

1 Non-IFRS Measure.

$$                                

((00..003355))

$            

(0.027)

$$                                

((00..003355))

$            

(0.027)

$$                                    

((00..009977))

$                

(0.092)

$$                                    

((00..009977))

$                

(0.092)

Storage revenue and related services 
For the three months ended December 31, 2021, the Corporation had revenues of $56.4 million (December 31, 
2020 - $41.6 million), an increase of 35.5% for the quarter and contributing to a $53.2 million or 34.7% increase 
for the fiscal year.  This increase is attributable to incremental revenue from organic revenue growth and from the 
stores acquired in the current and prior fiscal year. For additional information, see “Segmented, Existing and New 
Self Storage and Portable Storage Results.” 

Management fees   
For the three months ended December 31, 2021, management fees have changed by 13.8% over the same prior 
year periods. The change is a result of the Corporation acquiring managed stores, reducing the number of stores 
in our third party management platform. 

11 

Annual Report 2021 | 63

CANADA SELF STORAGE CENTRES 
 
  
                              
           
             
                            
            
              
                    
      
       
                    
        
        
                    
      
         
                        
          
        
                    
      
         
                    
        
        
                        
        
        
                            
            
             
                        
        
            
                        
          
          
                    
      
         
                        
          
        
                    
        
         
                        
            
          
                      
                   
        
           
                          
                       
         
           
                                            
       
         
                                                
           
          
                    
      
         
                        
          
        
                    
      
       
                    
        
        
                  
     
        
                      
         
             
                        
        
           
                            
          
         
                
    
         
                    
        
          
                
    
         
                    
        
          
 
 
 
 
Operating costs  
Operating costs for the three months ended December 31, 2021 were $19.0 million (December 31, 2020 - $13.8 
million). The increase relates to stores acquired in 2021 and 2020 and increases in advertising, property taxes and 
wages (mainly incentives earned by our store teams).  

Net income (loss) 
Our net loss of $13.0 million for the three months ended December 31, 2021 results from non-cash items of $24.5 
million of depreciation and amortization and $10.8 million in stock based compensation, and which is offset by the 
recovery of $1.5 million of deferred tax. 

Net operating income 
For the three months ended December 31, 2021, the Corporation had net operating income (NOI), a non-IFRS 
measure, of $37.8 million (December 31, 2020 - $28.4 million), an increase of 33.4% for quarter and contributing 
to a $34.8 million or 33.4% increase for the fiscal year.   The increase was due to increased occupancy, increased 
rates through our revenue management systems, controlling costs, NOI from assets purchased in throughout fiscal 
2021 and 2020 and from streamlining and integration of operations. 

Acquisition and integration costs 
Acquisition  and  integration  costs  include  costs  and  professional  fees  incurred  to  identify,  qualify,  close  and 
integrate the assets purchased and pending, as well as transactions that we elected not to pursue.   SVI closed 
$270.2  million  of  acquisitions  in  fiscal  2021,  following  closing  $232.7  million  in  acquisitions  in  fiscal  2020  and 
$372.7 million in fiscal 2019. 

Selling, general and administrative  
Selling, general and administrative expenses include all expenses not related to the stores including corporate 
office overhead and payroll, operations platform innovation and professional fees.  These costs have increased as 
a result of increased activity associated with the growth and anticipated future growth of the business.  

Interest  
Interest  expense  increased  as  the  total  amount  of  debt  outstanding  increased  with  the  current  and  prior  year 
acquisitions.   As at December 31, 2021, our debt was $1.3 billion compared to $1.2 billion at December 31, 2020. 

Depreciation and amortization 
The  increase  in  depreciation  and  amortization  expense  is  primarily  due  to  depreciating  the  additional  assets 
acquired throughout fiscal 2021 and full year of depreciation for assets acquired in fiscal 2020. 

64 | Annual Report 2021

12 

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
FFuunnddss  ffrroomm  OOppeerraattiioonnss  ((FFFFOO))  aanndd  AAddjjuusstteedd  FFuunnddss  ffrroomm  OOppeerraattiioonnss  ((AAFFFFOO))  
FFO and AFFO are non-IFRS measures.  They allow management and investors to evaluate the financial results of 
an  entity  without  taking  into  consideration  the  impact  of  non-cash  items  and  non-recurring  acquisition  and 
integration costs on the Consolidated Statement of Income (Loss) and Comprehensive Income (Loss).  Net income 
(loss) assumes that the values of our assets diminish over time through depreciation and amortization, irrespective 
of the value of our real estate assets in the open market.  Other non-cash and non-recurring capital items include 
stock based compensation costs, deferred income tax expenses (recoveries), unrealized gain or loss on interest 
rate  swap  contracts,  unrealized  gain  or  loss  on  derivative  financial  instruments  and  acquisition  and  integration 
costs, if any.  Acquisition and integration costs, adjusted for in our AFFO, are one time in nature to the specific 
assets purchased or pending.  While the specific acquisition and integration costs may vary from period to period, 
given that the Corporation is planning to continue to complete acquisitions as part of its growth strategy, these 
costs will continue to be included as an adjustment in determining AFFO (i.e. the amount of the costs are "non-
recurring" but the actual adjustment for these types of costs is "recurring"). 

FFO for the three months and fiscal year ended December 31, 2021 was $14.6 million and $54.6 million versus 
$6.3 million and $35.4 million, respectively for the same period in 2020, a 133.5% and 54.2% increase.  These 
increases are the result of contributions from strong operational performance and from assets purchased. 

AFFO for the three months and fiscal year ended December 31, 2021 was $17.3 million and $62.7 million versus 
$11.3 million and $42.8 million, respectively for the same period in 2020, a 53.3% and 46.3% increase.  These 
increases are the result of contributions from strong operational performance and from assets purchased. 

Both the FFO and AFFO are muted by the operational and interest expenses related to the $114.6 million in new 
build  and  lease-up  stores  and  raw  land  acquisitions  completed  in  Q4  2020.    In  fiscal  2021,  these  acquisitions 
reduced our FFO and AFFO by $0.7 million.  The Corporation expects to be cash flow positive and realize the 
benefits  of  these  acquisitions  commencing  in  fiscal  2022  and  at  stabilization  that  these  assets  will  add 
approximately $3.0 million in incremental FFO and AFFO. 

The FFO and AFFO for the three months and fiscal year ended December 31, 2021 and 2020 are: 

(unaudited)

TThhrreeee  MMoonntthhss  EEnnddeedd  DDeecceemmbbeerr  3311

(audited)

FFiissccaall

22002211

22002200

CChhaannggee

22002211

22002200

CChhaannggee

$

%

$

%

Net income (loss)

$$              

((1133,,000055,,446600))

$      

(9,987,848)

$      

(3,017,612)

30.2%

$$                

((3355,,886655,,009922))

$    

(33,282,222)

$      

(2,582,870)

7.8%

Adjustments:

Stock based compensation

1100,,775500,,668877

6,318,156

4,432,531

70.2%

1111,,228888,,333355

6,318,156

4,970,179

78.7%

Unrealized (gain) loss on derivative 
financial instruments

Unrealized (gain) loss on interest 
rate swap contracts

((66,,114422,,774477))

-

(6,142,747)

-

((66,,114422,,774477))

-

(6,142,747)

-

--

(9,291,210)

9,291,210

-100.0%

--

(9,291,210)

9,291,210

-100.0%

Deferred tax  recovery

((11,,448899,,119911))

(1,870,681)

381,490

-20.4%

((77,,882233,,001100))

(10,863,059)

3,040,049

-28.0%

Depreciation and amortization

2244,,552211,,993388

21,100,449

3,421,489

16.2%

9933,,118899,,338877

82,558,426

10,630,961

12.9%

FFO 1

Adjustments:

2277,,664400,,668877

16,256,714

11,383,973

70.0%

9900,,551111,,996655

68,722,313

21,789,652

31.7%

$$                

1144,,663355,,222277

$       

6,268,866

$       

8,366,361

133.5%

$$                  

5544,,664466,,887733

$     

35,440,091

$     

19,206,782

54.2%

Acquisition and integration costs

22,,770000,,330066

5,039,927

(2,339,621)

-46.4%

88,,002277,,337733

7,402,034

625,339

8.4%

AFFO 1

1 Non-IFRS Measure.

$$                

1177,,333355,,553333

$     

11,308,793

$       

6,026,740

53.3%

$$                  

6622,,667744,,224466

$     

42,842,125

$     

19,832,121

46.3%

13 

Annual Report 2021 | 65

CANADA SELF STORAGE CENTRES 
 
 
 
 
                    
         
         
                      
         
         
                      
                    
        
           
                        
                    
        
         
                                            
        
         
                                              
        
         
                      
        
            
                        
      
         
                    
       
         
                      
       
       
                    
       
       
                      
       
       
                        
         
        
                          
         
            
 
 
AAnnnnuuaalliizzeedd  NNeett  OOppeerraattiinngg  IInnccoommee  aanndd  FFuunnddss  ffrroomm  OOppeerraattiioonnss  
The Company completed the purchase of 29 stores in fiscal 2021 and the revenues and operating expenses from 
each acquisition are reflected in the statements from the date of acquisition forward for these stores. In order to 
understand  a  full  year  of  operations  with  the  acquired  assets,  utilizing  historical  data,  we  have  prepared  an 
annualized NOI, FFO and AFFO (all non-IFRS measures) statement annualizing the revenues and expenses as if 
the stores purchased in fiscal 2021, were purchased  as of January 1, 2021 and  owned for the  entire 12-month 
period.   

The results of this annualized statement show that NOI, FFO  and AFFO would  be higher by $7.8 million,  $6.2 
million and $6.2 million, respectively. NOI would have been $146.8 million, FFO would be $60.9 million and the 
AFFO would be $68.9 million.  This annualization continues to be muted by the $114.6 million in new build and 
lease-up stores and raw land acquisitions made in Q4 2020.  The Corporation expects that at stabilization, these 
assets will add approximately $3 million in incremental NOI. 

FFoorr  tthhee  YYeeaarr  EEnnddeedd  DDeecceemmbbeerr  3311,,  22002211

Actual

  AAnnnnuuaalliizzeedd  RReessuullttss

Incremental

Notes

Storage revenue and related services

$          

206,625,933

$$                

221188,,444400,,334455

$          

11,814,412

1

Management fees

Property operating costs

NNeett  ooppeerraattiinngg  iinnccoommee

Adjustments:

Acquisition and integration costs

Selling, general and administrative

Interest 

2,034,745

208,660,678

69,660,346

139,000,332

8,027,373

17,817,594

58,508,492

84,353,459

22,,003344,,774455

222200,,447755,,009900

7733,,770077,,889966

114466,,776677,,119944

88,,002277,,337733

1188,,440088,,331155

5599,,444411,,551155

8855,,887777,,220033

FFuunnddss  ffrroomm  OOppeerraattiioonnss

54,646,873

6600,,888899,,999911

Adjustment:

-

11,814,412

4,047,550

7,766,862

-

590,721

933,023

1,523,744

6,243,118

1

2

3

4

Acquisition and integration costs

8,027,373

88,,002277,,337733

-

2

AAddjjuusstteedd  FFuunnddss  ffrroomm  OOppeerraattiioonnss

$            

62,674,246

$$                    

6688,,991177,,336644

$            

6,243,118

Note 1 – the results from all stores acquired in fiscal 2021, have been adjusted as if the purchase occurred on 
January 1, 2021.  For revenues, we assumed achieved occupancies and rent per square foot were repeated from 
the period prior to acquisition.  Information regarding expenses incurred during 2021 and prior to acquisition, has 
been  sourced  from  due  diligence  materials  received  during  the  acquisition  process  to  determine  a  full  year  of 
operating costs. 

Note 2 – these costs are one time in nature and do not change based on acquisition date.   

Note 3 – based on existing scale and management infrastructure. 

Note 4 – annualized amount determined based on interest rate and debt outstanding at December 31, 2021.  

66 | Annual Report 2021

14 

CANADA SELF STORAGE CENTRES 
 
 
                
                          
                         
            
                    
            
              
                        
              
            
                    
              
                
                          
                         
              
                        
                 
              
                        
                 
              
                        
              
              
                        
              
                
                          
                         
 
 
 
  
SSeeggmmeenntteedd,,  EExxiissttiinngg  aanndd  NNeeww  SSeellff  SSttoorraaggee  aanndd  PPoorrttaabbllee  SSttoorraaggee  RReessuullttss  
The Corporation operates three reportable business segments - self storage, portable storage and management 
fees.  Self storage involves customers renting space at the Corporation’s property for short or long term storage.  
Portable storage involves delivering a storage unit to the customer.  The customer can choose to keep the portable 
storage unit at their location or have it moved to one of our locations.  Management fees are revenues generated 
from the management of stores owned by third parties. 

Revenue, operating costs and net operating income 

Revenue
Existing Self Storage  1
New Self Storage 1

(unaudited)

Three Months Ended December 31

(audited)

Fiscal

2021

2020

Change

2021

2020

Change

$

%

$

%

$  

41,980,296

$      

35,913,162

$        

6,067,134

16.9%

$    

161,105,286

$    

136,076,029

$    

25,029,257

18.4%

11,617,246

3,483,753

8,133,493

233.5%

Total Self Storage

53,597,542

39,396,915

14,200,627

36.0%

Portable Storage

Management Fees

2,767,253

480,494

2,195,877

557,497

571,376

(77,003)

Combined

56,845,289

42,150,289

14,695,000

26.0%

-13.8%

34.9%

35,000,602

196,105,888

10,520,045

2,034,745

9,515,108

25,485,494

267.8%

145,591,137

50,514,751

34.7%

7,803,639

2,716,406

34.8%

2,069,146

(34,401)

-1.7%

208,660,678

155,463,922

53,196,756

34.2%

Operating Costs

Existing Self Storage

12,307,024

10,666,469

1,640,555

15.4%

New Self Storage

Total Self Storage

4,810,360

17,117,384

1,578,355

3,232,005

204.8%

12,244,824

4,872,560

39.8%

47,299,126

15,166,068

62,465,194

41,372,352

5,926,774

14.3%

4,554,185

10,611,883

233.0%

45,926,537

16,538,657

36.0%

Portable Storage

1,908,727

1,553,517

355,210

Combined

19,026,111

13,798,341

5,227,770

22.9%

37.9%

7,195,152

5,324,321

1,870,831

35.1%

69,660,346

51,250,858

18,409,488

35.9%

Net Operating Income 

1

Existing Self Storage

29,673,272

25,246,693

4,426,579

17.5%

113,806,160

94,703,677

19,102,483

20.2%

New Self Storage

Total Self Storage

Portable Storage

Management Fees

6,806,886

36,480,158

858,526

480,494

1,905,398

4,901,488

257.2%

19,834,534

4,960,923

14,873,611

299.8%

27,152,091

9,328,067

34.4%

133,640,694

99,664,600

33,976,094

34.1%

642,360

557,497

216,166

(77,003)

33.7%

-13.8%

3,324,893

2,034,745

2,479,318

2,069,146

845,575

(34,401)

34.1%

-1.7%

Combined

$   

37,819,178

$     

28,351,948

$       

9,467,230

33.4%

$   

139,000,332

$     

104,213,064

$    

34,787,268

33.4%

1 Non -IFRS Measure.

Existing Self Storage 
For the three months ended December 31, 2021, revenue and NOI increased by 16.9% and 17.5%, respectively, 
over the same prior year period, resulting in a full year revenue and NOI growth of 18.4% and 20.2%.  In the midst 
of  COVID-19,  the  Corporation  achieved  4.8%  revenue  and  5.0%  NOI  growth  for  fiscal  2020,  strong  results 
compared to our peers.  Revenue and NOI increases are a result from the strength of our business, continued 
execution of our revenue management program and increased occupancy.  For operating costs, we continue to 
control costs through operational efficiencies, however we experienced increases in advertising, property taxes 
and wages (mainly incentives earned by our store teams).  

New Self Storage 
Increase is a result of acquiring stores in 2021 and throughout 2020 resulting in revenue, operating costs and NOI 
growth as we commenced reporting results. 

Portable Storage 
Increase in revenue and NOI was generally due to occupancy increases, resulting in full year NOI growth of 34.1%. 

15 

Annual Report 2021 | 67

CANADA SELF STORAGE CENTRES 
  
      
          
           
       
             
       
    
        
        
      
         
         
      
           
              
       
           
           
         
             
              
         
            
               
    
        
        
     
       
        
     
        
           
       
         
          
       
           
          
        
            
          
      
        
          
       
        
        
       
            
              
          
            
            
       
         
          
       
         
        
    
       
          
       
        
         
      
           
           
       
           
          
     
         
          
     
        
       
         
             
               
         
            
             
         
             
              
         
            
               
 
 
 
 
 
Quarterly net operating income  
The Corporation’s quarterly results are affected by the timing of acquisitions, both in the current year and prior 
year.  SVI also incurs non-recurring initial expenses when a  new location is acquired.  These  costs may include 
labor, severance, training, travel, advertising and or office expenses. 

The  storage  business  is  subject  to  seasonality.    There  is  naturally  more  activity  in  the  warmer  months  and  less 
activity  in  the  colder  months.    Operating  costs  are  higher  during  the  winter  months  due  to  heating  and  snow 
removal costs resulting in lower NOI margins in Q1 and Q4, versus Q2 and Q3.  This is consistent with results 
experienced in the Northern US.    

Fiscal 2021 ('000)

Fiscal 2020 ('000)

Q4

Q3

Q2

Q1

Total

Q4

Q3

Q2

Q1

Total

NOI  1

Existing Self Storage

$      

29,673

$   

31,276

$  

29,022

$      

23,835

$   

113,806

$      

25,247

$      

24,958

$       

23,182

$        

21,316

$      

94,704

New Self Storage

6,807

5,825

4,622

Total Self Storage

36,480

37,101

33,644

2,581

26,416

19,835

133,641

1,905

1,120

1,047

889

4,961

27,152

26,078

24,229

22,205

99,665

Portable Storage

Management Fees

859

480

1,169

536

844

529

454

490

3,325

2,035

642

557

853

585

575

488

410

439

2,479

2,069

$       

37,819

$  

38,805

$   

35,017

$      

27,359

$   

139,000

$      

28,352

$       

27,516

$      

25,292

$      

23,054

$     

104,214

1 Non-IFRS Measure

Existing Self Storage 
The increase in Q4 2021 over Q4 2020 was driven from continued execution of our revenue management program, 
occupancy increases and controlling costs through operational efficiencies. 

New Self Storage 
SVI has acquired 29 stores fiscal 2021 and 16 stores in 2020.  These additions have resulted in NOI growth quarter 
over quarter as we commenced reporting results.  

Portable Storage 
Increase in revenue and NOI was generally due to occupancy increases and cost savings. 

68 | Annual Report 2021

16 

CANADA SELF STORAGE CENTRES 
 
 
            
        
        
            
       
            
             
            
               
            
         
       
     
          
      
          
         
         
         
         
               
          
           
               
        
               
               
               
                
           
               
           
           
               
        
               
               
               
               
           
 
 
 
 
 
SSuummmmaarryy  ooff  QQuuaarrtteerrllyy  RReessuullttss  (unaudited)  

RReevveennuuee  
$56,845,289 

NNeett  IInnccoommee  //  
((LLoossss))  

($13,005,460) 

NNeett  IInnccoommee  
//  ((LLoossss))  ppeerr  
sshhaarree  
($0.035) 

FFuullllyy  ddiilluutteedd  
NNeett  IInnccoommee  //  
((LLoossss))  ppeerr  
sshhaarree  
($0.035) 

PPeerriioodd  
22002211  ––  QQ44  

22002211  ––  QQ33  

22002211  ––  QQ22  

22002211  ––  QQ11  

$56,854,002 

($4,286,770) 

$51,701,291 

($7,172,789) 

$43,260,095 

($11,400,073) 

($0.012) 

($0.019) 

($0.031) 

TToottaall  22002211  

$$220088,,666600,,667788  

(($$3355,,886655,,009922))  

NN//AA  

22002200  --  QQ44  

22002200  --  QQ33  

22002200  --  QQ22  

22002200  --  QQ11  

$42,150,289 

($9,987,848) 

$40,053,371 

($6,276,846) 

$37,425,908 

($8,651,142) 

$35,834,354 

($8,366,386) 

($0.027) 

($0.017) 

($0.024) 

($0.023) 

TToottaall  22002200  

$$115555,,446633,,992222  

(($$3333,,228822,,222222))  

NN//AA  

22001199  --  QQ44  

22001199  --  QQ33  

22001199  --  QQ22  

22001199  --  QQ11  

$37,174,365 

($11,563,878) 

$37,310,765 

($9,399,776) 

$34,255,855 

($16,310,988) 

$26,222,055 

($8,843,827) 

($0.032) 

($0.026) 

($0.045) 

($0.025) 

TToottaall  22001199  

$$113344,,996633,,004400  

(($$4466,,111188,,446699))  

NN//AA  

22001188  --  QQ44  

22001188  --  QQ33  

22001188  --  QQ22  

22001188  --  QQ11  

$26,562,429 

($843,810) 

$25,733,852 

($6,355,654) 

$23,173,856 

($9,158,368) 

$20,913,462 

($7,793,463) 

($0.002) 

($0.018) 

($0.026) 

($0.022) 

TToottaall  22001188  

$$9966,,338833,,559999  

(($$2244,,115511,,229955))  

NN//AA  

22001177  --  QQ44  
22001177  --  QQ33  11  

22001177  --  QQ22  

22001177  --  QQ11  11  

$20,744,110 

$15,343,505 

$18,453,960 

($15,402,377) 

$12,557,306 

($2,995,895) 

$10,133,138 

($10,797,865) 

$0.044 

($0.046) 

($0.010) 

($0.037) 

TToottaall  22001177  

$$6611,,888888,,551144  

(($$1133,,885522,,663322))  

NN//AA  

22001166  --  QQ44  

22001166  --  QQ33  

22001166  --  QQ22  

22001166  --  QQ11  

$8,900,182 

($18,657,288) 

$7,307,070 

$6,320,322 

$5,296,970 

($537,379) 

($663,764) 

($1,331,005) 

($0.070) 

($0.022) 

($0.004) 

($0.008) 

TToottaall  22001166  

$$2277,,882244,,554444  

(($$2211,,118899,,443366))  

NN//AA  

22001155  --  QQ44  

22001155  --  QQ33  

22001155  --  QQ22  

22001155  --  QQ11  

$4,795,266 

$3,137,527 

$2,111,281 

$1,096,513 

($2,702,281) 

($821,330) 

($677,127) 

($374,472) 

($0.026) 

($0.012) 

($0.012) 

($0.010) 

TToottaall  22001155  

$$1111,,114400,,558877  

(($$44,,557755,,221100))  

NN//AA  

($0.012) 

($0.019) 

($0.031) 

NN//AA  

($0.027) 

($0.017) 

($0.024) 

($0.023) 

NN//AA  

($0.032) 

($0.026) 

($0.045) 

($0.025) 

NN//AA  

($0.002) 

($0.018) 

($0.026) 

($0.022) 

NN//AA  

$0.044 

($0.046) 

($0.010) 

($0.037) 

NN//AA  

($0.070) 

($0.022) 

($0.004) 

($0.008) 

NN//AA  

($0.026) 

($0.012) 

($0.012) 

($0.010) 

NN//AA  

TToottaall  AAsssseettss  
$1,836,156,209 

TToottaall  LLiiaabbiilliittiieess  
$1,613,949,693 

DDiivviiddeennddss  
$1,034,371 

$1,710,707,686 

$1,503,314,182 

$1,021,120 

$1,693,800,047 

$1,487,413,665 

$1,012,517 

$1,610,798,998 

$1,403,279,361 

$1,002,868 

NN//AA  

NN//AA  

$$44,,007700,,887766  

$1,587,379,939 

$1,377,204,772 

$1,354,801,560 

$1,149,197,801 

$1,369,097,150 

$1,155,700,318 

$1,371,022,824 

$1,151,432,603 

$991,452 

$978,240 

$973,985 

$966,317 

NN//AA  

NN//AA  

$$33,,990099,,999944  

$1,392,865,962 

$1,162,117,984 

$1,377,237,690 

$1,134,721,033 

$1,385,491,977 

$1,132,963,923 

$1,044,914,091 

$794,584,280 

$961,654 

$958,230 

$952,321 

$930,288 

NN//AA  

NN//AA  

$$33,,880022,,449933  

$1,022,791,417 

$761,864,860 

$990,262,630 

$731,939,098 

$959,256,102 

$694,025,713 

$922,656,903 

$661,214,665 

$925,235 

$920,981 

$920,562 

$889,786 

NN//AA  

NN//AA  

$$33,,665566,,556644  

$895,496,381 

$627,421,264 

$839,525,204 

$585,777,091 

$400,216,946 

$237,005,503 

$404,743,767 

$238,025,850 

$880,328 

$879,376 

$765,016 

$749,946 

NN//AA  

NN//AA  

$$33,,227744,,666666  

$342,803,581 

$187,115,587 

$253,955,856 

$131,931,530 

$179,885,223 

$118,343,352 

$724,931 

$630,309 

$440,398 

$176,728,097 

$114,010,014 

- 

NN//AA  

NN//AA  

$$11,,779955,,663388  

$171,486,477 

$112,922,559 

$108,865,822 

$85,594,955 

$54,449,748 

$25,372,609 

$27,910,360 

$25,033,929 

NN//AA  

NN//AA  

- 

- 

- 

- 

--  

Note 1: 
The Corporation reversed $12,420,000 of goodwill impairment taken in Q1 2017 and Q3 2017.   

The Q1 2017 goodwill impairment that was recorded was $5,361,176, and as a result, Q1 2017 previously reported 
net loss of $10,797,865, would have been $5,436,689 without such goodwill impairment. The Q3 2017 goodwill 
impairment that was recorded was $7,058,823, and as a result, Q3 2017 reported net loss of $15,402,377 would 
have been $8,343,553 without such goodwill impairment. 

The previously reported Total Assets for Q1 2017 of $404,743,767 would have been $410,104,943.  The previously 
reported Total Assets for Q2 2017 of $400,216,946 would have been $405,578,122.  The previously reported Total 
Assets for Q3 2017 of $839,525,204 would have been $851,945,204.  

17 

Annual Report 2021 | 69

CANADA SELF STORAGE CENTRES 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
WWOORRKKIINNGG  CCAAPPIITTAALL,,  DDEEBBTT  AANNDD  SSHHAARREE  CCAAPPIITTAALL  

WWoorrkkiinngg  CCaappiittaall  
Cash provided by operating activities was $59.0 million for the fiscal year ended December 31, 2021, compared 
to $38.5 million for the same prior year period.  The increase arises from increased rates through our revenue 
management  systems,  increased  occupancy,  controlling  costs  and  continued  streamlining  and  integration  of 
operations and despite higher acquisition and integrations costs.  

As at December 31, 2021, the Corporation had $25.1 million of cash compared to $25.5 million at December 31, 
2020.  Despite cash being used to pay down debt and fund acquisitions and expansions, the Corporation continues 
to maintain a strong cash balance.  The Corporation expects its cash flow from operations to continue to increase 
as the full benefit of stores purchased in 2020 and 2021 are realized and we continue to execute our operational 
plans.  In addition, the Corporation will borrow against existing assets to fund acquisitions and its expansion plans. 

DDeebbtt  
As at December 31, 2021 and December 31, 2020, the Corporation held the following debt: 

DDeecceemmbbeerr  3311,,  22002211
WWeeiigghhtteedd
AAvveerraaggee

RRaattee
RRaannggee

BBaallaannccee

December 31, 2020
Weighted
Average

Rate
Range

Balance

2.84% to 5.50%

3.99%

444466,,669911,,002233

Maturity:  Jan 2022 to Apr 2028

3.18% to 4.99% 4.19%
Maturity:  Apr 2021 to Apr 2028

382,219,232

445555,,117733,,227799
99,,887733,,993377
446655,,004477,,221166

3.82%

394,261,163
31,912,305
426,173,468

3.93%

Maturity:  Jan 2024 to Dec 2030

Maturity:  Jan 2024 to Dec 2030

3.91%

991111,,773388,,223399

4.05%

808,392,700

MMoorrttggaaggeess
At amortized cost - Fixed/Variable

At FVTPL - Variable

  - Interest rate swap

LLiinneess  ooff  CCrreeddiitt  aanndd  PPrroommiissssoorryy  NNootteess

At amortized cost - Variable

3.53%

8866,,990099,,446688

3.54%

61,413,656

Maturity:  May 2024 to Dec 2024

Maturity:  Dec 2022 to May 2024

At amortized cost - Fixed

3.95%

3388,,553366,,220000

4.25%

13,750,069

Maturity:  Apr 2022 to Dec 2023

Maturity:  Jan 2021 to Dec 2023

At FVTPL - Variable

  - Interest rate swap

229966,,004488,,772299
33,,995511,,227711
330000,,000000,,000000

3.94%

280,244,148
19,755,852
300,000,000

3.97%

Maturity:  Feb 2025

Maturity:  Apr 2022

Deferred financing costs, net of accretion
of $7,008,470 (Dec 31, 2020 - $4,871,753)

3.86%

442255,,444455,,666688

3.84%

375,163,725

((44,,770099,,116622))

(3,817,293)

3.89%

11,,333322,,447744,,774455

3.98%

11,,117799,,773399,,113322

70 | Annual Report 2021

18 

CANADA SELF STORAGE CENTRES 
  
 
  
 
 
          
        
          
        
                  
          
          
        
          
        
              
          
              
          
          
        
                  
          
          
        
          
        
                
           
    
    
 
RReeccoonncciilliiaattiioonn  ooff  DDeebbtt

The following table reconciles the changes in cash flows from financing activities for the Corporation's debt:

DDeecceemmbbeerr  3311,,  22002211

December 31, 2020

Debt, beginning of period

$$                

11,,117799,,773399,,113322

$  

1,053,079,602

Advances from debt
Repayment of debt
Amounts offset against accounts receivable
Change in fair value of debt measured at FVTPL
Change in fair value of interest rate swaps

Total cash flow from debt financing activities

330099,,111100,,228855
((115522,,995533,,228822))
((22,,552299,,552211))
3377,,884422,,994499
((3377,,884422,,994499))

115533,,662277,,448822

264,041,758
(123,419,291)
(4,710,939)
(51,668,157)
42,376,947

126,620,318

Change in deferred financing costs

((889911,,886699))

39,212

Debt, end of period

$$                

11,,333322,,447744,,774455

$  

1,179,739,132

The bank prime rate at December 31, 2021 was 2.45% (December 31, 2020 - 2.45%).  The weighted average cost 
of debt at December 31, 2021 is 3.89% (December 31, 2020 - 3.98%).  The Corporation’s variable interest rate 
exposure is limited as it has significant fixed interest rate debt.   

The weighted years to maturity, excluding lines of credit, at December 31, 2021 is 4.09 years (December 31, 2020 
– 4.93 years). 

Mortgages are secured by a first mortgage charge on the real estate and equipment of the Corporation, general 
security agreements, assignment of rents and leases and assignments of insurance coverages. The Corporation 
must maintain certain financial ratios to comply with the facilities. These covenants include debt service coverage 
ratios, a tangible net worth ratio, and a loan to value ratio.  As of December 31, 2021 and December 31, 2020, the 
Corporation is in compliance with all covenants. 

The deferred financing costs are made up of fees and costs incurred to obtain the related mortgage financing, less 
accumulated amortization into income of these costs. 

Principal repayments on debt and lines of credit in each of the next five years are estimated as follows: 

Year 1   
Year 2   
Year 3   
Year 4   
Year 5   
Thereafter 

$ 
$ 
$ 
$ 
$ 
$ 

650,808,808 (includes lines of credit of $386.9 million) 
  61,303,321 
220,833,105 
  24,739,091 
  31,941,589 
347,357,993 

Of the repayments shown in Year 1, $15.8 million are required under our amortizing term debt mortgages, $248.1 
million relates to loans due in the upcoming twelve months that are expected to be refinanced, and $386.9 million 
relates to our lines of credit.  Our lines of credit are covenant based (debt service coverage ratios, tangible net 
worth ratios, and loan to  value ratios)  and do  not require repayment as long as the covenants are met.    As  of 
December 31, 2021 and December 31, 2020, the Corporation is in compliance with all covenants. 

19 

Annual Report 2021 | 71

CANADA SELF STORAGE CENTRES 
                            
       
                          
      
                                  
          
                                
        
                              
         
                                                        
                            
       
                                        
               
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
The Corporation terms out assets on our lines of credit when deemed appropriate, which includes determination 
that the Corporation has been able to implement its operating systems to increase the value of the assets and that 
the Corporation has an appropriate mix of assets supporting our lines of credit. The Corporation’s detailed debt 
maturity profile as at December 31, 2021 is: 

Contractual Mortgage Maturities and Interest Rates

Year of 
Debt 
Maturity

2022
2023
2024
2025
2026

Thereafter

$   

Mortgages 
Payable
213,561,160
42,545,744
210,542,015
14,330,758
21,371,272
409,387,290
911,738,239

$   

Weighted 
Average 
Interest 
Rate
4.33%
4.46%
3.25%
3.59%
3.49%
4.00%
3.91%

Weighted 
Average 
Interest Rate
4.00%
3.50%
3.53%
3.94%
0.00%
0.00%
3.86%

 Lines of Credit 
$    
34,536,200
4,000,000
86,909,468
300,000,000

-
-

$  

425,445,668

Deferred financing costs net of accretion

Balance

Weighted 
Average 
Interest 
Rate
4.29%
4.38%
3.33%
3.59%
3.49%
4.00%
3.89%

Total Debt

$     

248,097,360
46,545,744
297,451,483
314,330,758
21,371,272
409,387,290
1,337,183,907

(4,709,162)

$  

1,332,474,745

The Corporation entered into interest rate swap contracts in order to fix the interest rate on $765.0 million of debt 
at a weighted average rate of 3.87%. The swaps mature between January 2024 and December 2030.   

HHyybbrriidd  DDeebbeennttuurreess  

2020 Hybrid Debentures 
On  July  20,  2020,  $75  million  of  unsecured  senior  hybrid  debentures  were  issued  at  a  price  of  $1,000  per 
debenture with a term of sixty-six months, due January 31, 2026. These debentures bear a fixed interest rate of 
5.75% per annum, payable semi-annually in arrears on January 31 and July 31 of each year, commencing January 
31,  2021.  The  intended  use  of  the  net  proceeds  of  the  debentures  is  to  pay  down  the  credit  facility  and  fund 
anticipated capital expenditures.  

On and after January 31, 2024 and prior to January 31, 2025, the debentures will be redeemable in whole or in 
part from time to time at the Corporation’s option at a redemption price equal to 102.875% of the principal amount 
of  the  debentures  redeemed  plus  accrued  and  unpaid  interest,  if  any,  up  to  but  excluding  the  date  set  for 
redemption. On and after January 31, 2025 and prior to the maturity date, the debentures will be redeemable, in 
whole or in part, from time to time at the Corporation’s option at par plus accrued and unpaid interest, if any, up 
to but excluding the date set for redemption.  

On redemption or at maturity on January 31, 2026, the Corporation may elect to, in whole or part, convert the 
debentures into freely tradable common shares. In such event, payment will be satisfied by delivering for each 
$1,000 due, that number of freely tradable shares obtained by dividing $1,000 by 95% of the current market price 
on the date fixed for redemption or maturity, as the case may be. Any accrued and unpaid interest will be paid in 
cash.  

The  debentures  were  recorded  as  a  financial  instrument.  The  debentures  were  recorded  at  a  fair  value  of  $75 
million net of deferred financing costs of $3.5 million. Each embedded feature was evaluated separately and it was 
determined that the economic and risk characteristics are closely related to the host contract and therefore were 
not accounted for as separate financial instruments.  

72 | Annual Report 2021

20 

CANADA SELF STORAGE CENTRES 
  
       
        
         
     
      
       
       
     
       
       
                  
         
     
                  
       
     
          
 
 
  
  
 
 
 
 
 
2021 Hybrid Debentures 
On  July  19,  2021,  $57.5  million  of  unsecured  senior  hybrid  debentures  were  issued  at  a  price  of  $1,000  per 
debenture with a term of sixty-six months, due September 30, 2026. These debentures bear a fixed interest rate 
of 5.5% per annum, payable semi-annually in arrears on March 31 and September 30 of each year, commencing 
September  30,  2021.  The  intended  use  of  the  net  proceeds  of  the  debentures  is  to  fund  potential  future 
opportunities and for general corporate purposes. 

On and after September 30, 2024 and prior to September 30, 2025, the debentures will be redeemable in whole 
or in part from time to time at the Corporation’s option at a redemption price equal to 102.750% of the principal 
amount of the debentures redeemed plus accrued and unpaid interest, if any, up to but excluding the date set for 
redemption. On and after September 30, 2025 and prior to the maturity date, the debentures will be redeemable, 
in whole or in part, from time to time at the Corporation’s option at par plus accrued and unpaid interest, if any, 
up to but excluding the date set for redemption.  

On redemption or at maturity on September 30, 2026, the Corporation may elect to, in whole or part, convert the 
debentures into freely tradable common shares. In such event, payment will be satisfied by delivering for each 
$1,000 due, that number of freely tradable shares obtained by dividing $1,000 by 95% of the current market price 
on the date fixed for redemption or maturity, as the case may be. Any accrued and unpaid interest will be paid in 
cash.  

The debentures were recorded as a financial instrument. The debentures were recorded at a fair value of $57.5 
million net of deferred financing costs of $2.5 million. Each embedded feature was evaluated separately and it was 
determined that the economic and risk characteristics are closely related to the host contract and therefore were 
not accounted for as separate financial instruments.. 

The debentures are subsequently measured at amortized cost using the effective interest method over the life of 
the debenture. The balance of the hybrid debentures is: 

DDeecceemmbbeerr  3311,,  22002211

December 31, 2020

Opening balance

Additions during period
Issuance costs
Accretion during period

Ending balance

$$                    

7711,,776655,,772255
5577,,550000,,000000
((22,,555566,,550066))
884422,,666666
112277,,555511,,888855

$$                

$                         
-

75,000,000
(3,524,177)
289,902
71,765,725

$            

21 

Annual Report 2021 | 73

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
                        
              
                          
               
                                  
                   
 
  
  
SShhaarree  CCaappiittaall  
The common shares issued are: 

Balance, December 31, 2019

Issued on acquisitions 
Dividend reinvestment plan
Share option redemption
Share issuance costs
Common shares repurchased

Balance, December 31, 2020

Issued on acquisitions 
Dividend reinvestment plan
Share option redemption
Share issuance costs
Common shares repurchased

Balance, December 31, 2021

Number of Shares

Amount

362,805,055

$  

355,585,663

3,419,287
481,306
782,800
-

(1,233,622)

11,845,000
1,518,011
901,588
(25,121)
(3,938,229)

366,254,826

365,886,912

8,810,925
363,507
-
-
(792,815)

43,575,000
1,637,248
(548,300)
(31,608)
(3,953,358)

374,636,443

$  

406,565,894

Dividend Reinvestment Plan 
Represents  common  shares  issued  under  the  Corporation’s  dividend  reinvestment  plan  (“DRIP")  for  holders  of 
common shares approved on April 18, 2016. Under the terms of the DRIP, eligible registered holders of a minimum 
of 10,000 Common Shares (the "Shareholders") may elect to automatically reinvest their cash dividends, payable 
in  respect  to  the  common  shares,  to  acquire  additional  common  shares,  which  will  be  issued  from  treasury  or 
purchased on the open market. The Corporation may initially issue up to 5,000,000 common  shares under the 
DRIP, which may be increased upon Board of Directors approval, acceptance of the increase by the Exchange, 
and upon public disclosure of the increase. 

Stock Options 
A total of 30,319,650 options were outstanding as at December 31, 2021 (December 31, 2020 – 23,639,650). Of 
the outstanding amount, 30,319,650 options were exercisable (December 31, 2020 – 23,639,650).   The details 
are as follows: 

Exercise Price
$              
0.33
$              
0.41
$              
0.50
$              
1.36
$              
1.78
$              
2.52
$              
2.90
$              
3.98
$              
6.31
Options exercisable and outstanding

Vesting Date
Jun. 19, 2014
Apr. 28, 2015
Sep. 14, 2015
Dec. 21, 2016
Mar. 16, 2017
May 4, 2018
May 28, 2019
Dec. 15, 2020
Dec. 20, 2021

Expiry Date
Jun. 19, 2024
Apr. 28, 2025
Sep. 14, 2025
Dec. 21, 2026
Mar. 16, 2027
May 4, 2028
May 28, 2029
Dec. 15, 2030
Dec. 20, 2031

DDeecceemmbbeerr  3311,,  22002211 December 31, 2020
140,000
1,660,650
1,550,000
2,785,000
2,810,000
2,825,000
5,869,000
6,000,000

114400,,000000
11,,556600,,665500
11,,555500,,000000
22,,778855,,000000
22,,881100,,000000
22,,882255,,000000
55,,885544,,000000
55,,997755,,000000
66,,882200,,000000
3300,,331199,,665500

-

23,639,650

The Board of Directors of the Corporation may from time to time, at its discretion, and in accordance with the 
Exchange  requirements,  grant  to  directors,  officers,  employees  and  consultants  of  the  Corporation,  non-
transferable options to purchase common shares.  

74 | Annual Report 2021

22 

CANADA SELF STORAGE CENTRES 
 
  
    
        
      
           
        
           
           
                  
            
       
       
    
    
        
      
           
        
                  
          
                  
            
          
       
    
 
 
                                
                     
                          
                  
                          
                  
                          
                  
                          
                  
                          
                  
                          
                  
                          
                  
                          
                             
                      
                
 
 
 
 
 
Equity Incentive Plan 
Under the  Corporation’s  Equity Incentive Plan passed on May 30,  2018 (the “Plan”), directors,  employees  and 
consultants are eligible to receive awards, in the form of Restricted Share Units (“RSU’s”), Deferred Share Units 
(“DSU’s”) and Named Executive Officer Restricted Share Units (“Neo RSU’s”), as and when granted by the Board, 
at  its  sole  discretion.  The  maximum  number  of  awards  that  may  be  issued  under  the  Plan  is  17,545,677.  The 
maximum  number  of  shares  that  may  be  reserved  for  issuance  under  the  Plan,  together  with  any  of  the 
Corporation’s other share-based compensation arrangements, may not exceed 10% of the issued shares of the 
Corporation.   

The RSU’s and DSU’s that are granted vest in equal annual amounts over three years. The Neo RSU’s vest three 
years after the date of grant. RSU’s, DSU’s and Neo RSU’s are entitled to be credited with dividend equivalents in 
the form of additional RSU’s, DSU’s and Neo RSU’s, respectively. 

With certain exceptions, the Plan provides that (i) the maximum number of awards that may be granted to any one 
participant together with any other share-based compensation arrangements, in any 12 month period, may not 
exceed 5% of the issued shares, and, in the case of any consultant, may not exceed 2% of the issued shares; and 
(ii) the total value of all securities that may be issued to any non-employee director under all of the Corporation’s 
security based compensation arrangements may not exceed $150,000 per annum. 

The  Corporation entered into Total  Return Swaps (“TRS”) as economic  hedges of the Corporation’s DSUs and 
RSUs. Under the terms of the TRS, a bank has the right to purchase the Corporation’s shares in the marketplace as 
a hedge against the returns in the TRS. At December 31, 2021, 1,533,556 TRS units were outstanding at a value 
of $6,142,747.  

At December 31, 2021, 100% of the combined DSU and RSU exposures were economically hedged (December 
31, 2020 - 100%). Hedge accounting is not applied for the DSU/RSU hedging program. 

During the year, the Corporation issued 282,906 common shares at a value of $1,131,624 (December 31, 2020 – 
333,275 common shares at a value of $1,256,598) under the Plan.  A total of 857,161 common shares at a value 
of $3,282,260 were outstanding at December 31, 2021 (December 31, 2020 – 574,255 common shares at a value 
of $2,150,636). 

CCOONNTTRRAACCTTUUAALL  OOBBLLIIGGAATTIIOONNSS  AANNDD  OOFFFF--BBAALLAANNCCEE  SSHHEEEETT  AARRRRAANNGGEEMMEENNTTSS  

LLeeaassee  LLiiaabbiilliittiieess  
The Corporation leases buildings and land in Kamloops, BC, Montreal, QC, Sudbury, ON, Toronto, ON, Kitchener, 
ON, Ottawa, ON, Etobicoke, ON, Whitby, ON and  Winnipeg, MB. The leases expire between 2023 and 2057, 
with the leases expiring in 2023 and 2027 having up to 15 years and 20 years of renewals, respectively, which are 
expected to be exercised by the Corporation.  

The lease liabilities are measured at the present value of the lease payments that are not paid at the balance sheet 
date. Lease payments are apportioned between interest expense and a reduction of the lease liability using the 
Corporation’s incremental borrowing rate to achieve a constant rate of interest on the remaining balances of the 
liability. 

For the year ended December 31, 2021, the Corporation recognized $2,054,942 (December 31, 2020 - $1,418,221) 
in interest expense related to its lease liabilities.  

A reconciliation of the lease liabilities associated with self storage properties from the date of adoption of IFRS 16 
to December 31, 2021 is as follows: 

23 

Annual Report 2021 | 75

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
 
 
Balance, beginning of year
Additions
Cash Payments
Interest
Capitalized Interest
Balance, end of year

22002211

2020

$$        

$$        

4444,,003355,,005500
3355,,115522,,770033
((44,,331111,,991122))
22,,005544,,994422
116633,,995599
7777,,009944,,774422

$       

25,491,060
19,695,524
(2,569,755)
1,418,221

-

$       

44,035,050

CCoonnttiinnggeennccyy  
The Corporation has no legal contingency provisions at December 31, 2021 or December 31, 2020. 

OOffff--BBaallaannccee  SShheeeett  AArrrraannggeemmeennttss  
The  Corporation  is  not  party  to  any  industry  contracts  or  arrangements  other  than  those  disclosed  in  the 
consolidated financial statements.   

RREELLAATTEEDD  PPAARRTTYY  TTRRAANNSSAACCTTIIOONNSS  

The  Corporation  holds  a  Master  Franchise  from  Canadian  PUPS  Franchises  Inc.  (CPFI)  which  provides  the 
Corporation with the exclusive Canadian franchise rights for the development and operation of portable storage 
throughout  Canada.  CPFI  is  a  corporation  related  to  Steven  Scott  and  Iqbal  Khan  who  are  directors  of  the 
Corporation.  The Corporation pays a monthly royalty of 3.5% on the gross sales. During the year ended December 
31, 2021, the Corporation paid $382,592 (December 31, 2020 - $289,218) for royalties and $1,014,360 (December 
31, 2020 - $nil) for storage containers and other equipment under the Master Franchise Agreement.   

Included in accounts payable and accrued liabilities, relating to the previously noted transactions, at December 
31, 2021 was $33,087 (December 31, 2020 - $25,231) payable to CPFI. 

The  Corporation  has  management  agreements  with  Access  Self  Storage  Inc.  and  related  companies  (“Access 
Group”). These companies are related to Steven Scott and Iqbal Khan who are directors of the Corporation. The 
Corporation invoices the Access Group for management fees as well as additional services it provides as part of 
the management agreements. The Access Group will also invoice the Corporation for construction, maintenance 
and other services related to its day-to-day operations. 

During  the  year  ended  December  31,  2021,  the  Corporation  received  $6,856,964  (December  31,  2020  - 
$5,877,719) in payments and reimbursements related to the  management agreements. During the year  ended 
December  31,  2021,  the  Corporation  also  incurred  $24,658,103  (December  31,  2020  -  $20,491,351)  in 
expenditures related to construction, maintenance and other services related to its day-to-day operations. 

Included in accounts payable and accrued liabilities as at December 31, 2021 was $1,503,979 (December 31, 2020 
- $2,665,248) payable to the Access Group. Included in accounts receivable as at December 31, 2021 was $491,942 
(December 31, 2020 - $349,185) receivable from the Access Group. 

Key  management  personnel  are  those  persons  having  authority  and  responsibility  for  planning,  directing  and 
controlling the activities of the Corporation, directly and indirectly, and include directors. The remuneration of key 
management personnel for employment services rendered are as follows: 

DDeecceemmbbeerr  3311,,  22002211

December 31, 2020

Wages, management fees, bonuses and directors fees
Stock based compensation

$$                                  

$                 

661122,,449977
55,,446699,,447788
66,,008811,,997755

629,644
3,404,873
4,034,517

$$                            

$              

76 | Annual Report 2021

24 

CANADA SELF STORAGE CENTRES 
            
        
                
          
                      
                    
 
 
  
  
  
 
 
 
 
 
 
 
                                
                
 
  
  
EENNVVIIRROONNMMEENNTTAALL,,  SSOOCCIIAALL  AANNDD  GGOOVVEERRNNAANNCCEE  ((EESSGG))  

Environmental  integrity,  social  responsibility  and  adherence  to  strong  governance  practices  are  core  values  at 
StorageVault and we continue to focus on reducing the already extremely low environmental impact of our stores, 
improving our engagement with colleagues and shareholders, supporting the communities in which we operate, 
and maintaining sound corporate governance practices. 

EEnnvviirroonnmmeennttaall  
It is our responsibility to be leaders in the communities in which we live and work, to minimize our impact while 
actively  seeking  opportunities  to  protect  the  environment  and  encourage  sustainable  operating  practices.  We 
continuously explore opportunities to improve the environmental efficiency in our buildings and operations given 
the importance to our company, our shareholders, our customers, and our communities.  

Of  all  the  real  estate  asset  classes,  self  storage  has  the  lowest  environmental  impact  in  the  areas  of  energy 
consumption, water consumption and waste production.  While the self storage industry has an inherently light 
environmental footprint, we proactively strive to be even better.  

Strategically, we offer  a mix of  square footage that is non-climate controlled and climate controlled, with  non-
climate  controlled  space  having  minimal  environmental  affect.  For  our  properties  that  offer  climate  controlled 
storage,  we  regulate  inside  temperatures  at  moderate  levels  to  safeguard  contents  while  minimizing  energy 
required for heating or cooling. Operationally, water usage is very low, and minimal daily client activity contributes 
to limiting our carbon footprint within our communities.   

At the end of 2021, StorageVault operated 28 stores with solar panels installed and will continue to expand solar 
panel  installations  across  our  portfolio.  Our  solar  panel  installations  utilize  available  roof  space  to  generate 
electricity for consumption while providing a solid financial return, demonstrating that sustainability efforts not only 
benefit the environment and community, but also our shareholders.    

Below are highlights of some of the environmental practices that we have adopted in an effort to reduce our overall 
environmental footprint:  

Energy Consumption 

•  motion controlled lighting by zone, allowing for usage only where and when required  
• 
LED lighting (internal and external) for all new buildings and light fixture replacements 
• 
solar power generation   
•  modern energy efficient HVAC systems 
• 
• 

automated and self adjusting internal thermostat temperature controls  
all new roofs installed are reflective “cool” roofs that help minimize energy consumption 

Water Consumption 

•  given low occupant levels at our properties, on average, one washroom per property 
•  energy efficient plumbing systems and appliances 
• 
• 
•  water run-off controls  
• 
storm water retention  

low-water irrigation systems   
landscaping using native and drought-tolerant species 

Waste Production 

sale of recycled packaging materials   

• 
•  waste recycling program at our stores and corporate offices 
• 
reduced paper usage through more efficient technology options including paperless rental agreements 
•  e-waste reduction and electronic recycling program for decommissioned computer equipment by either 
donating refurbished equipment to local charities or recycling equipment that cannot be repurposed 

25 

Annual Report 2021 | 77

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
 
 
 
Building Design and Construction Practices  

•  energy efficient glazing  
•  use of SolarWall systems or insulated metal panels used in construction of new or retrofitted buildings 
• 
• 
• 

replacing standard exterior storage doors with energy efficient doors   
insulated foundation walls to help maintain and keep the foundation slab warm 
all proposed acquisitions are subject to environmental site assessments prior to the closing 

SSoocciiaall    
At StorageVault, we respect the role and impact we have in our host communities.  We are proud to employ a 
diverse team of over 700 colleagues, who represent both our communities and our customer bases, and who help 
support the over 100 communities we are in across Canada.  Diversity is in our DNA and is the foundation of our 
strength and stability.  We are proud that our culture of continuous improvement has led to a high number of 
promotions within our organization.  As colleagues, we believe that taking care of each other leads to a greater 
level of care for our stores, customers and communities. We do so by focusing on engagement, advancement, 
wellness and safety. 

Being a community based business, we believe in giving back in the places where we live and work by supporting 
local, grass-roots initiatives as well as national organizations.  In 2021, StorageVault continued to support over 150 
local, provincial and national organizations.  Our dedicated Corporate Partnerships team’s mission is to align with 
organizations  across  the  country  to  support  important  initiatives  that  matter  to  our  communities.    We  are 
committed to engaging with our communities in a way that allows us to make meaningful and lasting contributions. 

GGoovveerrnnaannccee  
The Board and Management of StorageVault are committed to maintaining the highest standards of governance 
to ensure long-term value for our shareholders, mitigate and manage risk and proactively protect the best interests 
of all our stakeholders. 

As part of StorageVault’s recent graduation to the TSX, we were subject to a strict audit, scrutiny and testing to 
ensure  that  our  corporate  policies,  practices  and  accounting  standards  met  the  TSX’s  stringent  compliance 
requirements.    Our  corporate  policies  and  standards  promote  the  long-term  interests  of  our  shareholders, 
strengthen management accountability and help maintain public trust in StorageVault.   

Our Board and Management recognize the importance of equality, diversity and good corporate governance and 
is dedicated to maintaining the highest governance standards through the following: 

• 

Independent  Director  led  Audit,  Acquisition  and  Governance,  Nominating  and  Compensation 
Committees  

•  Diverse Management team and Board and along with a comprehensive Diversity Policy 
•  40% Board Diversity (gender and race) 
•  Acquisition Committee Mandate to review, approve and recommend transactions to the Board 
•  Annual review and vote to approve executive compensation 
•  Annual election by shareholders of Directors, CEO and CFO at AGM 
•  Whistleblower Policy 
• 
Insider Trading and Reporting Policy 
•  Disclosure and Confidentiality Policy 
•  Regular review and updates of all Corporate Governance principles and policies  
•  Code of Business Conduct & Ethics which is signed by all employees 
•  Majority Voting Policy (to be implemented at Annual General Meeting) 

StorageVault  continues  to  be  recognized  as  a  leader  in  gender  diversification  and  equality.    We  are  proud  to 
organically  have  this  balance  within  our  organization  and  continue  to  promote  a  culture  of  continuous 
improvement, diversity of thought, development of skills, personal wellness and safety. 

Our  approach  to  governance  and  the  continuous  execution  of  sound  ESG  principles  places  StorageVault  in  a 
strong position to deliver sustainable returns to our fellow shareholders while supporting our many stakeholders. 

26 

78 | Annual Report 2021

CANADA SELF STORAGE CENTRES 
 
 
 
 
 
 
 
 
AACCQQUUIISSIITTIIOONN  CCOOMMMMIITTTTEEEE  AANNDD  AACCQQUUIISSIITTIIOONN  CCOOMMMMIITTTTEEEE  MMAANNDDAATTEE    

The Corporation may, from time to time, purchase assets from parties related to the Corporation, and in particular, 
assets or shares owned or controlled by management of the Corporation or Access Self Storage Inc. (Access) or 
any  of  its  subsidiaries  or  affiliates.   To  govern  such  potential  related  party  transactions,  the  Corporation  has 
established an Acquisition Committee and an Acquisition Committee Mandate.   

The Acquisition Committee is comprised of six voting members, four members being independently appointed 
and independent of management and two of which are appointed by Access. Acquisition Committee members 
who are deemed to be in a conflict of interest position with respect to related party transactions are required to 
abstain from voting on such related party transactions. 

The  mandate  of  the  Corporation’s  Acquisition  Committee  is  to  review,  evaluate,  and  approve  the  terms  of 
proposed acquisitions in the context of the current strategic direction of the Corporation. In particular, and with 
respect to related party property acquisitions, the Acquisition Committee has the authority to appoint appraisers, 
environmental consultants, and professional advisors to evaluate and report to the Acquisition Committee on the 
suitability of such transactions. Thereafter, the Acquisition Committee provides its recommendation as to whether 
the Board of Directors should approve an acquisition.  

The  Board  of  Directors  of  the  Corporation  must  accept  the  recommendations  that  the  Acquisition  Committee 
makes with respect to any related party transaction, and in particular, an acquisition involving assets or shares of 
Access or any of its subsidiaries or affiliates. 

AACCCCOOUUNNTTIINNGG  PPOOLLIICCIIEESS  

The  Corporation’s  significant  accounting  policies  are  summarized  in  Note  3  to  the  December  31,  2021  annual 
audited consolidated financial statements. There has been no change in significant accounting policies from the 
Corporation’s audited consolidated annual financial statements from December 31, 2020. In addition, there has 
been no change in the Company’s financial instrument risks. 

NNoonn--IIFFRRSS  FFiinnaanncciiaall  MMeeaassuurreess  
Management uses both IFRS and Non-IFRS Measures to assess the Corporation’s operating performance. In this 
MD&A, management uses the following terms and ratios which do not have a standardized meaning under IFRS 
and are unlikely to be comparable to similar measures presented by other companies: 

i.  Net Operating Income (“NOI”) – NOI is defined as storage and related services less operating costs.  NOI 
does  not  include  interest  expense  or  income,  depreciation  and  amortization,  selling,  general  and 
administrative  costs,  acquisition  and  integration  costs,  stock  based  compensation  costs  or  taxes.    NOI 
assists management in assessing profitability and valuation from principal business activities.   

ii. 

Funds from Operations (“FFO”) – FFO is defined as net income (loss) excluding gains or losses from the 
sale of depreciable real estate, plus depreciation and amortization, unrealized gains or losses from interest 
rate swaps, stock based compensation expenses, and deferred income taxes; and after adjustments for 
equity accounted entities and non-controlling interests.  FFO should not be viewed as an alternative to 
cash from operating activities, net income, or other measures calculated in accordance with IFRS.  The 
Corporation believes that FFO can be a beneficial measure, when combined with primary IFRS measures, 
to  assist  in  the  evaluation  of  the  Corporation’s  ability  to  generate  cash  and  evaluate  its  return  on 
investments as it excludes the effects of real estate amortization and gains and losses from the sale of real 
estate, all of which are based on historical cost accounting and which may be of limited significance in 
evaluating current performance. 

iii. 

Adjusted  Funds  from  Operations  (“AFFO”)  –  AFFO  is  defined  as  FFO  plus  acquisition  and  integration 
costs.    Acquisition  and  integration  costs  are  one  time  in  nature  to  the  specific  assets  purchased  in  the 
current period or pending and are expensed under IFRS. 

27 

Annual Report 2021 | 79

CANADA SELF STORAGE CENTRES 
  
 
 
 
  
  
  
 
 
 
 
iv. 

Existing  Self  Storage  and  New  Self  Storage  performance  –  “Existing  Self  Storage”  are  stores  that  the 
Corporation has owned or leased since the beginning of the previous fiscal year.  “New Self Storage” are 
stores that have not been owned or leased continuously since the beginning of the previous fiscal year.  
We believe the use of this metric combined with primary IFRS measures is beneficial in understanding the 
full operating performance of our operations during a growth period.  Comparative figures for the New 
Self Storage and Existing Self Storage categories may differ from amounts reported in previous MD&A 
reports. 

RReecceenntt  aanndd  FFuuttuurree  AAccccoouunnttiinngg  PPrroonnoouunncceemmeennttss  
The IASB and the International Financial Reporting Interpretations Committee have issued a number of new or 
revised standards or interpretations that will become effective for future periods and have a potential implication 
for the Corporation.  There have been no pronouncements in addition to those disclosed in the December 31, 
2021 annual audited consolidated financial statements. 

DDiisscclloossuurree  CCoonnttrroollss  aanndd  PPrroocceedduurreess    
Pursuant to National Instrument 52-109, which requires certification of disclosure in an issuer’s annual and interim 
filings,  the  Chief  Executive  Officer  and  the  Chief  Financial  Officer  have  evaluated  the  effectiveness  of  the 
Corporation’s internal disclosure controls and procedures for the three months and fiscal year ended December 
31,  2021,  including  the  design  of  internal  controls  over  financial  reporting,  to  provide  reasonable  assurance 
regarding  the  reliability  of  financial  reporting  in  accordance  with  IFRS.  These  officers  have  concluded  that  the 
Corporation’s disclosure controls and procedures are designed effectively to ensure that information required to 
be disclosed in reports that are filed or submitted under Canadian securities legislation are recorded, processed 
and reported within the time specified in those rules.  

There have been no changes in the Corporation’s internal controls over financial reporting that have materially 
affected or are reasonably likely to affect the Corporation’s internal controls over financial reporting for the three 
months and fiscal year ended December 31, 2021. 

RRIISSKKSS  AANNDD  UUNNCCEERRTTAAIINNTTIIEESS  

As our primary business consists of owning and operating storage real estate, we are exposed to risks related to 
such ownership and operations that can adversely impact our business and financial position. The following is a 
brief overview of some of the potential risks and the potential impacts these risks and uncertainties may have on 
the operations of the Corporation: 

RReeaall  EEssttaattee  IInndduussttrryy  
Real estate investments are subject to varying degrees of risk depending on the nature of each property.  Such 
investments are affected by general economic conditions, local real estate markets, supply and demand for rental 
space, competition from others with similar developments, the perceived “attractiveness” of a given property and 
various other factors.   

LLiiqquuiiddiittyy  RRiisskk  
Liquidity risk is the risk that the Corporation will be unable to meet its financial obligations as they fall due.  The 
Corporation  manages  liquidity  risk  through  cash  flow  forecasting  and  regular  monitoring  of  cash  requirements 
including anticipated investing and financing activities.  Typically, the Corporation ensures that it  has sufficient 
cash or liquid investments available to meet expected operating expenses for a period of 30 days, excluding the 
potential impact of extreme circumstances that cannot reasonably be predicted, such as natural disasters. For the 
foreseeable future, the Corporation anticipates that cash flows from operations, working capital, and other sources 
of financing  will be  sufficient to meet its  operating requirements, debt repayment obligations and will provide 
sufficient funding for anticipated capital expenditures. 

80 | Annual Report 2021

28 

CANADA SELF STORAGE CENTRES 
 
 
 
 
  
  
 
 
  
 
  
  
RReeffiinnaanncciinngg  RRiisskk  
There is no certainty that financing will be available upon the maturity of any existing mortgage at terms that are 
as favorable as the expiring mortgage, or at all.  If the Corporation is unable to refinance an existing indebtedness 
on favorable terms, the Corporation may need to dispose of one or more properties on disadvantageous terms.  
Prevailing  interest  rates,  limited  availability  of  credit  or  other  factors  at  the  time  of  refinancing  could  increase 
interest expense and ultimately decrease the return to investors. 

IInntteerreesstt  RRaattee  RRiisskk  
Interest rate risk arises from changes in market interest rates that may affect the fair value of future cash flows from 
the Corporation’s financial assets or liabilities.  Interest rate risk may be partially mitigated by holding both fixed 
and floating rate debt, or by staggering the maturities of fixed rate debt. The Corporation is exposed to interest 
rate risk primarily relating to its long term debt. The Corporation will manage interest rate risk by utilizing fixed 
interest  rates  on  its  mortgages  where  possible,  entering  into  floating-to-fixed  interest  rate  swaps,  staggering 
maturities over a number of years to mitigate exposure to any single year, and by attempting to ensure access to 
diverse sources of funding.  

EEccoonnoommiicc  CCoonnddiittiioonnss  
Even though storage is less susceptible to changes in the local economy, as storage space is often needed during 
times of both growth and recession, downturns in a local economy could negatively affect our revenues and NOI.  
A significant portion of storage customers use storage during periods of moving from one residence to another or 
when a residence is being renovated.  In times of economic downturn, the level of activity in housing sales and 
housing renovation could decrease, thereby decreasing storage rental demand. 

CCoonnttaaggiioouuss  DDiisseeaasseess  
The COVID-19 pandemic  or any future  outbreak  of  other highly infectious  or contagious diseases,  may impact 
demand  for  our  storage  space  and  ancillary  products  and  services,  which  can  result  in  potential  decreases  in 
occupancy, rental rates and administrative fees, and increases in expenses, which could adversely affect our results. 

EEnnvviirroonnmmeennttaall  RRiisskk  
Environmental risk is inherent in the ownership of property.  Various municipal, provincial and federal regulations 
can  result  in  penalties  or  potential  liability  for  remediation,  to  the  extent  that  hazardous  materials  enter  the 
environment.  The presence of hazardous substances could also impair the Corporation’s ability to finance or sell 
the property, and might expose the Corporation to civil lawsuits.  To mitigate such risk, the Corporation procures 
recent or updated environmental reports for all acquisitions to ascertain the risk, if any, that exist at a property.  It 
also prohibits the storage of hazardous substances as a condition of the user agreement signed by customers. 

CCrreeddiitt  RRiisskk  
Credit risk arises from the possibility that customers may experience financial difficulty and be unable to fulfill their 
financial obligations to the Corporation.  The risk of incurring bad debts often arises if storage customers relocate 
and cannot be found to enforce payment, or if storage customers abandon their possessions.  The extent of bad 
debts can be mitigated by quickly following up on any unpaid amounts shortly after the due date, enforcing late 
fees,  denying  access  to  any  customers  with  delinquent  accounts,  and  ultimately  seizing  the  possessions  of  the 
customer.    Additionally,  the  Corporation  typically  rents  to  numerous  customers,  each  of  which  constitutes 
significantly less than 5% of the Corporation’s monthly revenue.  This diversification in the customer base reduces 
credit risk from any given customer.  

OOtthheerr  SSeellff  SSttoorraaggee  OOppeerraattoorrss  oorr  SSttoorraaggee  AAlltteerrnnaattiivveess  
The  Corporation  competes  with  other  individuals,  corporations  and  institutions  which  currently  own,  or  are 
anticipating  owning  a  similar  property  in  a  given  region.    Competitive  forces  could  have  a  negative  effect  on 
occupancy levels, rental rates or operating costs such as marketing. 

AAccqquuiissiittiioonn  ooff  FFuuttuurree  LLooccaattiioonnss  
Competition also  exists when the  Corporation attempts to grow through acquisitions of  storage locations.  An 
increase in the availability of investment funds in the general market, and a subsequent increase in demand for 

29 

Annual Report 2021 | 81

CANADA SELF STORAGE CENTRES 
  
 
  
  
  
  
  
storage  locations  would  have  a  tendency  to  increase  the  price  for  future  acquisitions  of  storage  locations  and 
reduce the yields thereon.   

AAnnttiicciippaatteedd  RReessuullttss  ffrroomm  NNeeww  AAccqquuiissiittiioonnss  
The  realization  of  anticipated  results  and  value  from  acquisitions  can  be  jeopardized  from  unexpected 
circumstances in integrating stores into our existing operations, from situations we did not detect during our due 
diligence, or from increased property tax following reassessment of newly acquired locations.  

IInnccrreeaassee  iinn  OOppeerraattiinngg  CCoossttss  
Our operating margins can be negatively impacted from increases in operating costs such as property tax, staffing 
costs, insurance premiums, repairs and maintenances costs, utility costs and others due to various factors such as 
the need for governments to raise funds, natural disasters, and energy prices. 

CClliimmaattee  aanndd  NNaattuurraall  DDiissaasstteerrss  
The storage industry in Canada can be cyclical.  Due to the climate, demand for storage is generally weaker in 
winter months with an increase in operating costs resulting in potentially lower NOI during Q1 and Q4. 

Natural  disasters,  such  as  floods,  earthquakes  or  severe  winter  storms  may  result  in  damage  and  business 
interruption  losses  that  are  greater  than  the  aggregate  limits  of  our  insurance  coverage.    We  maintain  a 
comprehensive  insurance  policy  to  cover  such  events,  however  some  insurance  coverage  may  be  or  become 
unavailable or cost prohibitive.   

LLiittiiggaattiioonn  
Legal claims may arise from the ordinary course of our business.  Resolution of these claims would divert resources 
from the Corporation such as cash to pay expenses and damages and the diversion of management’s time and 
attention  from  the  Corporation’s  business.    The  impact  and  results  from  litigation  cannot  be  predicted  with 
certainty and can have a material adverse effect on the business. 

UUssee  aanndd  DDeeppeennddeennccyy  oonn  IInnffoorrmmaattiioonn  TTeecchhnnoollooggyy  SSyysstteemmss  
Our business is heavily dependent on the use of information technology, with the majority of our new customers 
communicating  and  transacting  with  us  electronically  or  over  the  phone.  Commerce  over  the  internet  and  the 
nature of our business requires us to retain private information about our customers. Significant aspects of these 
systems are centrally managed, such as our financial information and some are managed by third party vendors.   
These  systems  may  be  subject  to  telecommunication  failures,  cyber-attacks,  computer  worms  and  viruses  and 
other disruptive security breaches, all of which could materially impact our operations, resulting in additional costs 
and or in legal action either by government agencies or private individuals. 

82 | Annual Report 2021

30 

CANADA SELF STORAGE CENTRES 
  
  
  
 
  
 
  
  
SSttoorraaggeeVVaauulltt  CCaannaaddaa  IInncc..  

OOFFFFIICCEERRSS  

Steven Scott 
Chief Executive Officer 

Iqbal Khan 
Chief Financial Officer 

DDIIRREECCTTOORRSS  

Jay Lynne Fleming 
Vancouver, BC   

Ben Harris 
Bedford, NY 

Iqbal Khan 
Toronto, ON 

Steven Scott 
Toronto, ON 

Alan Simpson 
Regina, SK 

LLEEGGAALL  CCOOUUNNSSEELL  

AAUUDDIITTOORRSS  

DLA Piper (Canada) LLP  
Livingston Place  
1000 – 250 2nd St S.W.   
Calgary, AB  T2P 0C1 
Telephone 403-296-4470 
Facsimile 403-296-4474  

MNP LLP 
1500, 640 – 5th Avenue  
Calgary, AB T2P 3G4 
Telephone 403-263-3385 
Facsimile 403-269-8450 

HHEEAADD  OOFFFFIICCEE    

RREEGGIISSTTRRAARR  &&  TTRRAANNSSFFEERR  AAGGEENNTT  

StorageVault Canada Inc. 
100 Canadian Rd 
Toronto, ON  M1R 4Z5   
Telephone 1-877-622-0205 
Email:  ir@storagevaultcanada.com 

TSX Trust 
300-5th Avenue S.W., 10th Floor 
Calgary, AB  T2P 3C4 
Telephone 403-218-2800 
Facsimile 403-265-0232 

TTSSXX  LLIISSTTIINNGG::  SVI 

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Annual Report 2021 | 83

CANADA SELF STORAGE CENTRES 
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ANNUAL 

REPORT

2021

Corporate Information

Phone:

1-877-622-0205

Web site: 

storagevaultcanada.com

Email:

ir@storagevaultcanada.com

Address:

100 Canadian Road, Toronto, Ontario, M1R 4Z5

CANADA SELF STORAGE CENTRES