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Studio Retail Group Pc

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FY2020 Annual Report · Studio Retail Group Pc
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ANNUAL REPORT & ACCOUNTS 2020

Studio is a market-leading 
digital value retailer 
offering its UK customers 
a broad range of products 
and a flexible repayment 
proposition.

Contents

1. 

Strategic Report

1 

4 

6 

8 

Highlights

Chairman’s Statement

Chief Executive’s Review

Studio

14 

Finance Review

18 

 Alternative Performance 
Measures

22  Principal Risks and Uncertainties

24 

 Our people, our products, 
community and the environment

2.  Governance

29	 Directors	and	Officers

30  Directors’ Report

35  Corporate Governance Report

39 

 Board Report on Directors’ 
Remuneration Report

66  Nomination Committee Report

67  Audit Committee Report

71  Risk Committee Report

73 

79 

 Corporate Social Responsibility 
Report

 Statement of Directors’ 
Responsibilities

80 

Independent Auditor’s Report

3. 

Financial Statements

90  Consolidated Income Statement

92 

 Consolidated Statement of 
Comprehensive Income

93  Consolidated Balance Sheet

94 

95 

96 

 Consolidated Cash Flow 
Statement

 Consolidated Statement of 
Changes in Equity

 Notes to the Consolidated 
Financial Statements

4. 

Company Financial Statements

146  Company Balance Sheet

147 

 Company Statement of Changes 
in Equity

148 

 Notes to the Company Financial 
Statements

Highlights

Group

Studio

Education

•  Conditional sale to YPO agreed 
in December 2019 for headline 
consideration of £50m. Awaiting 
clearance from the Competition 
& Markets Authority.

•  Continued improvement in digital 
activity and improved product 
sourcing during the year, although 
the	final	weeks	were	materially	
affected	by	school	closures	in	the	
UK and overseas.

•  Adjusted	operating	profit* of £3.3m, 

marginally ahead of prior year 
(FY19 restated**: £3.2m).

•  Statutory	divisional	operating	profit	
of £2.5m (FY19 restated**: £3.2m).

•  Total group revenue* of £514.8m, 

•  Studio revenue of £434.9m, up 3.1% 

up 2.2% (FY19 restated**: £503.7m).

(FY19 restated**: £421.7m).

•  Revenue from continuing 

operations of £434.9m, up 3.1% 
(FY19 restated**: £421.7m).

•  Adjusted	operating	profit* for 
the total group measured on a 
constant-GAAP basis up by 3.9% 
to £39.9m.

•  Operating	profit	from	continuing	
operations was down by 52.7% to 
£14.7m largely as a result of £20m 
estimated impact of COVID-19 
on the bad debt charge and the 
adoption of IFRS 16.

•  Adjusted	profit	before	tax* for 
the total group measured on a 
constant-GAAP basis up by 8.6% 
to £31.2m.

•  Profit	before	tax	from	

continuing operations of £6.8m 
(FY19 restated**: £26.2m).

•  Core net debt* reduced by £5.6m 

to £51.8m.

 – Product revenue of £311.7m 
(FY19 restated:** £304.2m), 
growth of 2.5%, with a strong 
performance during its peak 
trading	period	offset	by	a	less	
consistent performance at 
other times.

 – Competitive market conditions 
and a disappointing retail 
trading performance during 
Q4 resulted in product 
margins reducing slightly to 
33.0% (FY19 restated**: 33.4%), 
although	gross	profit	from	retail	
increased by 1.0% to £102.8m 
(FY19 restated**: £101.7m).

 – Financial services revenue 

increased by 4.9% to £123.2m.

•  Adjusted	operating	profit* 
for the business of £39.0m 
(FY19 restated**: £39.4m) after 
investment in upgraded systems 
and processes.

•  Individually	significant	items	

reported in respect of incremental 
PPI costs in August 2019 of £5.6m.

•  Statutory	divisional	operating	profit	
of £17.1m (FY19 restated**: £36.5m) 
largely as a result of £20m estimated 
impact of COVID-19 on the bad debt 
charge.

*   This is an Alternative Performance Measure, for which the reconciliation to the equivalent GAAP measure can be found on pages 18 to 21.

**		Balances	have	been	restated	as	set	out	in	note	1	to	the	financial	statements.

Studio Retail Group plc Annual Report 2020

1

Financial Highlights

2020 

2019 
(restated)**

Change 

Revenue from continuing operations 

£434.9m 

£421.7m 

+3.1%

Revenue from total group* 

£514.8m 

£503.7m 

+2.2%

Adjusted	operating	profit* from total group 

£39.9m 

£38.4m 

+3.9%

Adjusted	operating	profit* from continuing operations 

£36.6m 

£35.2m 

+4.1%

Adjusted	operating	profit	margin	%* from total group 

7.8% 

7.6% 

+20bps

Operating	profit	from	total	group* 

£17.2m 

£34.3m 

-49.8%

Operating	profit	margin	from	total	group* 

Operating	profit	margin	from	continuing	operations	

3.3% 

3.4% 

6.8% 

-350bps

7.4% 

-400bps

Adjusted	profit	before	tax* from total group 

£31.2m 

£28.8m 

+8.6%

Adjusted	profit	before	tax* from continuing operations 

£27.4m 

£25.6m 

+7.1%

Profit	before	tax	from	continuing	operations	

£6.8m 

£26.2m 

-74.0%

Profit	for	the	year	

£8.8m 

£23.3m 

-62.4%

Adjusted	free	cash	flow	generation* 

£23.7m 

£28.9m 

-17.8%

Cash generated from operating activities 
before interest and tax paid 

Core net debt* 

£16.5m 

£22.4m 

-26.1%

£51.8m 

£57.4m 

-9.7%

Overall net debt* (including IFRS 16) 

£292.9m 

£233.4m 

+25.5%

*  This is an Alternative Performance Measure, for which the reconciliation to the equivalent GAAP measure can be found on pages 18 to 21.

**	Balances	have	been	restated	as	set	out	in	note	1	to	the	financial	statements.

Our Brands

Studio Retail Group plc Annual Report 2020

3

 
 
 
Chairman’s Statement

“ Our overall strategy to grow the Studio 
customer base and increase our customers’ 
spend with us, supported by our flexible 
credit offer, is essentially unchanged by 
the pandemic.”

Ian Burke 
Chairman

Dear Shareholder,
Welcome to our 2020 Annual Report and 
Accounts.

FY20 was a year of transition and further 
operational progress for the Group. During 
the period, we continued to focus on 
strengthening	our	online	value	offer	at	our	
core Studio retail business, which continues 
to resonate with customers, while we also 
reached an agreement to dispose of our 
Education business.

Since our March year end, the impact 
of COVID 19 has continued to have a 
significant	impact	on	people’s	everyday	
lives and on the way that the business 
operates. With this in mind, I would like to 
take this opportunity to thank each and 
every one of our colleagues for their hard 
work and dedication during this period. 
We have kept their health and safety as 
our clear priority throughout, and it is 
thanks to them that we have been able 
to continue to serve our customers and 
handle the disruption during lockdown.

Change of name
The Group changed its name from Findel plc 
to Studio Retail Group plc at its AGM in July 
2019 to strengthen the Group’s identity and 
align it with our primary trading brand. This 
follows the change in the trading subsidiary 
name from Express Gifts to Studio Retail 
at the start of 2019, and a modernisation 
of the Studio brand designed to make it 
more appealing in an increasingly digital 
marketplace for our customers’ shopping 
preferences.

Disposal of Findel Education
Our ambition to focus our resources 
around the Studio business was the 
primary reason behind our decision to 
sell Education in December 2019 to YPO 
for headline consideration of £50m. We 
are continuing to work with YPO to obtain 
clearance from the Competition and 
Markets Authority for the transaction, 
which we anticipate will be granted in 
December 2020. The results for Education 
are generally presented within our FY20 
results as a discontinued operation, 
although as analysts and management 
incentive schemes for FY20 were focused 
upon the results of the Group including 
Education, we have also presented an 
adjusted	profit	before	tax	on	a	like-for-like	
basis* for the year with Education’s results 
included within it.

Financial performance
Total revenue from Studio increased 
by 3.1% to £434.9m (FY19 restated**: 
£421.7m), with a strong performance in 
the period leading up to Christmas but 
a more inconsistent retail performance 
during typically quieter periods given the 
challenging UK retail market and Brexit-
related	uncertainties.	Adjusted	profit	before	
tax on a like-for-like basis* from the total 
group,	which	was	the	measure	of	profit	
most closely monitored by management 
during the year, increased by 8.6% from 
£28.8m	to	£31.2m.	The	statutory	profit	
before tax from continuing operations was 
£6.8m (FY19 restated**: £26.2m).

The accounting standard for bad debt 
provisioning, IFRS 9, requires the business 
to use external economic forecasts to 
estimate the likely level of future credit 
losses, using only the information that 
was available at the balance sheet date. 
The UK lockdown, which was a consequence 
of Covid-19, came into force shortly before 
the year-end. The resulting deterioration 
in the economic outlook, particularly in 
relation to unemployment, increased the 
level of provision indicated by our modelling 
by approximately £20m.

The unprecedented level of uncertainty 
around the impact of Covid-19 on the UK 
economy as a whole, and subsequently 
on our customer base, continues to 
cause challenges in assessing bad debt 
on a forward-looking basis. It should 
therefore	be	noted	that	that	£20m	figure	
quoted represents our best estimate of 
the incremental impact of the Covid-19 
on the bad debt provision based on the 
information available at the end of March. 
At the time of writing, we have not seen a 
significant	increase	in	the	level	of	customer	
arrears resulting from the pandemic, nor 
have we seen a material reduction in 
customer payment rates.

Impact of Covid-19
The investments in modernising Studio’s 
warehouse facilities and its supporting 
digital infrastructure enabled the business 
to react to the challenges of lockdown at 
the end of March 2020 from a position of 
strength.	A	significant	number	of	colleagues	
were	able	to	work	effectively	from	home	
and Covid-19-safe processes and working 
conditions were implemented across our 

*   This is an Alternative Performance Measure, for which the reconciliation 

to the equivalent GAAP measure can be found on pages 18 to 21.

**	Balances	have	been	restated	as	set	out	in	note	1	to	the	financial	statements.

4

Studio Retail Group plc Annual Report 2020

premises. The business has therefore been 
able	to	operate	effectively	throughout	the	
lockdown period.

The Group initially took a very cautious 
approach to liquidity management, reducing 
stock intake, deferring discretionary capital 
projects and marketing expenditure whilst 
the position became clearer. As people 
remained at home during lockdown, it 
quickly emerged that Studio was seeing 
particularly strong demand for ranges such 
as	toys,	games,	electricals,	fitness	and	garden	
as consumers moved the majority of their 
purchasing online. This improved the Group’s 
liquidity position, and enabled the reversal of 
the precautionary measures put in place in 
response to the introduction of lockdown.

We continue to retain a cautious stance in 
respect of customer repayments as, despite a 
modest number of requests for forbearance 
caused by disruption to household incomes, 
we anticipate that the level of customer 
arrears may worsen later in the year if 
unemployment levels increase materially.

Education’s business experienced a greater 
reduction in demand due to the closure 
of UK and international schools, although 
the position has started to return towards 
normal seasonal patterns.

Management and Board
Paul Kendrick, who has been Managing 
Director of Studio since April 2017, was 
appointed to the Board in December 2019. 
We subsequently announced that Paul 
would be appointed as Group CEO upon the 
retirement of Phil Maudsley in March 2021.

By then, Phil will have spent more than 
33 years with the Group, overseeing 
the development of the Studio brand as 
Managing Director and, since 2017, driving 
the	Group’s	significant	progress	as	CEO.	
He will leave the Group with our thanks 
and best wishes for the future. I look 
forward to working more closely with Paul 
in his new role.

Colleagues
This has been an unprecedented period 
in which our colleagues’ hard work and 
commitment has shone through. As a token 
of the Board’s appreciation and recognition 
of our front-line colleagues who came into 
work during the challenging early period 
of lockdown, we introduced a temporary 
scheme giving those colleagues shopping 
vouchers between April 2020 and June 
2020. On behalf of the Board, I would like 
to extend our thanks to them for their 
outstanding	efforts.

into its traditional peak trading period up to 
Christmas. We expect that more competitive 
market conditions will return in the 
coming months, alongside additional costs 
associated with new working practices. Our 
planning assumes that sales growth for the 
remainder of FY21 will moderate to nearer 
the levels seen in recent years. Our intention 
would	be	to	reinvest	any	benefits	from	
exceptional growth into further growing the 
customer base and accelerating our digital 
transformation. We are not yet in a position 
to provide a detailed assessment of how the 
rest of FY21 will develop and we will aim to 
provide greater clarity in due course.

Outlook
Whilst Covid-19 is likely to present material 
challenges for the UK economy and the 
broader retail landscape for several years, 
Studio	is	well	positioned	with	its	digital-first	
strategy focused upon delivering great value 
to its customers. Our overall strategy to 
grow the Studio customer base and increase 
our customers’ spend with us, supported 
by	our	flexible	credit	offer,	is	essentially	
unchanged by the pandemic. Whilst it is 
too early to restore detailed guidance for 
FY21, we continue to believe that Studio’s 
recent performance provides the basis for 
sustainable	medium-term	profit	growth.

Dividends
The Board continues to prioritise investment 
in improving digital capabilities and in 
strengthening	its	financial	position	in	light	
of the broader economic environment. 
In addition, the parent company has 
accumulated losses of £73.3m and, as 
such, the Company does not have plans to 
reinstate dividend payments at this stage.

Current trading
Studio’s	trading	performance	in	the	first	
20 weeks of the year has been exceptional, 
with product sales up 42% on prior year and 
financial	services	revenue,	which	inherently	
lags behind product sales growth, up 6.4%. 
The business passed the milestone of having 
over 2 million active customers in June, which 
positions the business ideally as it heads 

Ian Burke 
Chairman

22 August 2020

Studio Retail Group plc Annual Report 2020

5

Chief Executive’s Review

“ The competitive 
landscape has 
undoubtedly changed 
in Studio’s favour.”

Phil Maudsley 
Chief	Executive	Officer

The	majority	of	the	financial	information	
within this annual report relates to the 
financial	year	ended	27	March	2020	–	the	
end	of	the	first	week	of	the	UK’s	general	
lockdown caused by Covid-19 and the start 
of an overnight transformation of what we 
see as “normality”. At the time of writing, 
without	an	effective	vaccine,	it	looks	like	the	
necessary changes to our day-to-day lives 
caused by the virus will be with us for some 
time, and the longer-term impacts on how 
we shop, how we work and how prosperous 
we	all	are	will	be	substantially	different	from	
anything we’ve seen before.

Back at the beginning of March before the 
start of lockdown, as I was looking back on 
my 33-year career with the Group, it was 
almost unbelievable to think that so many 
aspects of the Studio we know today didn’t 
exist	when	I	first	joined	back	in	1987.	The	
internet	hadn’t	been	developed,	the	flexible	
credit account had yet to be introduced, 
our main warehouse in Accrington was still 
focused on picking Christmas cards and 
wrapping, and the Group contained a very 
broad array of operational interests both 
in the UK and overseas including a range 
of physical shops for its greetings card 
operation.

Today’s Group is tightly focused upon 
developing Studio as a substantial digital 
value retailer, building on the new 
opportunities in the marketplace. Since 
becoming CEO in 2017, I have often 
commented that Studio is in a digital sweet-
spot in the retail market. Our medium-term 
ambition remains to increase Studio’s 
customer base beyond 3 million customers 
and to see revenue in excess of £1bn. In 
a post-Covid-19 world, that opportunity is 
greater than ever, but continued change 
and agility will be needed too.

Studio has thrived in the period since 
lockdown.	Its	digital	offering	of	great	value	
products appeals to families who truly know 
the value of the pound in their pocket. 
We have attracted more new customers, 
bringing our active customer base beyond 
2 million. We have also successfully adapted 
our warehousing and support facilities to 
ensure our colleagues can work in a Covid-
19-secure environment, with many able to 
work from home.

However there are key parts of the business 
that will require investment over the 
next few years to realise the medium to 
long-term ambition for Studio. The ability 
to fully utilise the information available to 
join	up	our	marketing,	trading	and	financial	
services activities and optimise performance 
to	offer	customers	an	even	better	shopping	
experience. We can improve our customer 
journey with improved stock availability and 
better integration where we ship products 
direct from third party suppliers giving even 
more opportunity for an enhanced range. 
And by improving the delivery options for 
our customers by updating our warehouse 
capabilities.

At the same time, the competitive landscape 
has undoubtedly changed in Studio’s favour. 
The traditional high-street shopping model 
was already under sustained pressure 
well before Covid-19 but, as others have 
commented, online shopping is now the 
default option for the majority of people. 
Families often respond to periods of 
financial	uncertainty	by	seeking	great	value	
and welcome the opportunity to spread 
the cost of their shopping over a number 
of months. We have seen these advantages 
come to the fore during lockdown, with 
product	sales	in	the	first	20	weeks	of	the	
year up 42% on last year. That has left us in 

a strong liquidity position to build on as we 
move into our peak trading period in the 
run up to Black Friday and Christmas.

This will be my last report as Group CEO and 
it has been a privilege to work with so many 
talented colleagues over the years. Paul 
Kendrick joined the business in 2016 as my 
deputy in the Studio division, before taking 
charge of the division in April 2017. He has 
shown his strengths over the last three 
years in delivering Studio’s growth, building 
a largely new and very capable executive 
team around him. I wish him every success 
as I hand over to him as CEO in the coming 
months. I have thoroughly enjoyed my long 
career at Fine Art Developments, Findel 
and now Studio Retail Group and look 
forward to seeing it reach its medium-term 
ambitions as soon as possible.

Phil Maudsley 
Chief	Executive	Officer

22 August 2020

6

Studio Retail Group plc Annual Report 2020

Studio

Summary income statement

£000 

Product revenue 
Other	financial	services	revenue	
Credit account interest 

Financial services revenue 
Sourcing revenue 

Reportable segment revenue 

Product cost of sales 
Financial services cost of sales 
Sourcing cost of sales 

Total cost of sales 

Gross	profit	

Marketing costs 
Distribution costs 
Administrative costs 

EBITDA 

Depreciation and amortisation 

Operating	profit	stated	on	a	like-for-like	basis* 

Estimated COVID-19 bad debt impact 
Change in bad debt accounting estimate 
Impact on IFRS 16 

Adjusted	operating	profit	

Product margin % 
Underlying impairment loss as % of revenue 
Operating profit stated on a like-for-like basis % 
Adjusted operating profit % 

2020 

311,697 
18,617 
104,542 

123,159 
38 

434,894 

2019 
(restated)**

304,176 
19,332 
98,119 

117,451 
26 

421,653 

(208,924) 
(37,605) 
— 

(202,435) 
(36,623) 
(18) 

(246,529) 

(239,076) 

188,365 

(31,661) 
(37,372) 
(71,361) 

47,971 

(8,975) 

38,996 

(20,000) 
3,675 
55 

22,726 

33.0% 
8.6% 
9.0% 
5.2% 

182,577 

(31,693) 
(36,423) 
(66,533) 

47,928 

(8,480) 

39,448 

— 
— 
— 

39,448 

33.4% 
8.7% 
9.4% 
9.4% 

Key Investment Features
1.  A strong record of increasing the 
customer base and improving 
product sales.

% change 

2.5%

2.  Ongoing buying and supply 

chain	efficiency	improvements	
help to deliver better value to 
our customers whilst sustaining 
margins.

3.  The in-house managed credit 
facility provides additional 
revenue and further enables 
retail sales growth.

4.  Advanced in our digital 

transformation programme 
with over 90% of sales made 
online and a fast-growing App 
(launched in September 2019), 
now accounting for 18% of total 
sales.

5.  A clear strategy with scaled 
investment in data science 
and technology, alongside a 
strengthened management team 
lead to medium-term growth 
opportunities in the online value 
retail sector.

4.9%

3.1%

-3.2%
-2.7%

-3.1%

3.2%

0.1%
-2.6%
-7.3%

-0.1%

-5.8%

-1.1%

-42.4%

-40bp
-10bp
-40bp
-410bp

*   This is an Alternative Performance Measure, for which the reconciliation to the equivalent GAAP measure 

can be found on pages 18 to 21.

*	*		Balances	have	been	restated	as	set	out	in	note	1	to	the	financial	statements.

KPIs – measuring our progress

Customer base

1.83m

Spend per customer

Online ordering

£171

84.3%

Credit customers

1.02m

2.0m

1.8m

1.6m

1.4m

1.2m

1.0m

FY
16

FY
17

FY
18

FY
19

FY
20

£175

£170

£165

£160

£155

£150

FY
16

FY
17

FY
18

FY
19

FY
20

90%

80%

70%

60%

50%

40%

FY
16

FY
17

FY
18

FY
19

FY
20

1.1m

1.0m

0.9m

0.8m

0.7m

0.6m

0.5m

0.4m

FY
16

FY
17

FY
18

FY
19

FY
20

How it is measured?
Active customer accounts 
at the	end	of	each	calendar	
year.

Why is it used?
To show the base from which 
future	sales	can	be made.

How it is measured?
Total product sales divided by 
active customers.

Why is it used?
To illustrate the level of 
future sales that can be made 
from the customer base.

How it is measured?
Proportion of the year’s 
product sales placed using an 
online	route	–	financial	year.

Why is it used?
To show the changing 
nature of customer ordering 
patterns.

How it is measured?
Number of customers who 
have incurred an interest 
charge at least once in the 
last	financial	year.

Why is it used?
To show the base from which 
financial	services	income	can	
be made.

8

Studio Retail Group plc Annual Report 2020

 
 
O
R C
U
O

A T E G Y

R

R E S T

CUSTOMER
AT THE

HEART

W

e

h

u

n

t

f

o

r

t

h

O

U

R

V

A

L

U

E

S

Value
Give our customers access 
to unbelievable value 

Choice
Give our customers access to the 
products and brands they want 

Payment
Focus on customers who 
want flexible ways to pay

Enabled By
•  Data Expertise
•  Operational 
Efficiency
•  Compliance
•  Service to meet 
expectations

£1bn
Turnover

UK’s #1 value 
destination for 
families wanting 
flexible ways 
to pay

#INCLUSIVE

We are one team

#TRUSTED

We deliver our promises

#AMAZING

We think BIG

#SAVVY

We are commercial

e b

est VALUE so our customers don’t have to

Studio is becoming a leading digital value 
retailer	with	a	broad	product	offer	of	clothing	
and footwear alongside home and electrical 
products plus the more seasonal ranges, 
many of which can be personalised for free. 
Over 90% of sales are generated online and, 
although catalogues are still used, they are 
just a part of the wider marketing activity 
which includes growing investment into 
broadcast and digital media. Underpinning all 
this, is the drive to hunt for the best value so 
our customers don’t have to, whilst providing 
them with a range of payment options.

Following the start of the lockdown in 
March 2020, Studio has seen very rapid 
sales growth as customers browse online, 
including	using	our	new	app,	to	find	
products that help make family life that 
bit easier. New customers have found 
the combination of a broad, value driven 
product	range	and	financial	services	
creates	a	point	of	difference	to	other	
retailers. With no physical stores to service 
and virtually all orders now coming online 
(a small minority still being phone and 
postal orders), it is now striving to utilise 
data and technology across all aspects of 
the business to improve decision making, 
becoming a truly digital retailer. With the 
Customer at the Heart of the business, 
ongoing improvements to customer 
experience and service means our 2 million 
customers	love	the	Studio	offer	and	continue	
to shop with us more frequently.

Our medium-term ambition is to increase 
the customer base to over 3 million and 
achieve over £1 billion of revenue. By 
continuing to increase our market share 
whilst also increasing the annual spend 
per customer to peer-equivalent levels, we 
believe this is an achievable ambition and 
so continue with a strategy built around 
three key pillars:

• 

Improve	Retail	Profitability.

•  Maximise Financial Services 

Opportunity.

•  Build Strong Foundations.

We will be reviewing these pillars in the 
coming months to ensure that they continue 
to be focused on our customers’ needs. The 
plans and priorities underpinning them have 
been sharpened over two years with many 
initiatives	delivered	or	in	flight	and	serving	
us well during the pandemic, combined with 
our	clearly	defined	values	to	our	customers	
and colleagues to deliver on our brand line 
We Do WoW.

These values came through customer 
research and by involving 700 colleagues 
across the business:

• 

Inclusive (We) – the broad product 
range has wide customer appeal, and 
the	flexible	payment	option	opens	up	
our	retail	offer	to	customers	who	may	

prefer to spread the cost of purchases. 
To deliver this we act as one team, with 
no departmental silos.

• 

Trusted (Do) – customers have to be 
able to trust us to deliver the value 
and quality they expect, to deliver for 
those important family moments, like 
Christmas, and also that we make 
responsible decisions when we lend 
money. We do this by being positive 
and delivering against our promises.

•  Amazing (Wow) – we amaze customers 
with our value and product range, 
along	with	targeted	offers	and	service.	
To do this we are innovative, think big 
and are creative.

• 

Savvy (Wow) – for customers, shopping 
with Studio is clever – with its great 
range and value, there is no reason to 
buy elsewhere. For colleagues it means 
we are commercial, we hunt for great 
value and use the tools available to be 
even better at our jobs and deliver for 
our customers.

The strategic pillars frame the business 
plans and a transformation programme to 
invest in new technology, process change 
and enhancing the capabilities of our 
people to enable Studio to continue to 
grow into the future.

Studio Retail Group plc Annual Report 2020

9

 
 
 
 
Studio continued

Retail Profitability
Increasing	retail	profitability	will	be	achieved	
by growing sales through having more 
customers, who shop more frequently, and 
by improving how we plan and source our 
ranges to improve product margins.

The actions we are taking to deliver this are:

•  Build the Studio brand as the online 

destination	for	value	and	raise	its	profile	
within our target audience of value-
conscious families.

• 

Focus on Customer Experience with a 
single view of the customer to improve 
how we target and service them, 
alongside a programme to continually 
make Studio easier, faster and more 
trusted to shop with.

•  Product development – changing our 
buying processes to improve product 
planning and sourcing to in turn 
improve margins, with particular focus 
on attracting customers with great value 
own-brand clothing and household 
products, our Wow ranges (larger 
volume	lines,	offering	exceptional	value)	
and	gift	offer	–	especially	where	we	can	
add value through free personalisation.

During FY20, 1.8 million customers shopped 
with Studio. That base has since grown 
beyond 2.0 million during lockdown and 
builds upon the success in recent years 
where new customers have been recruited 
through increased use of TV advertising 
and digital marketing, with customers then 
being retained through data-driven CRM 
programmes utilising catalogue mailings 
and targeted digital activity. Over the last 
two years, we have updated the creative 
look and feel of Studio for customers with a 
revamped website, new advertising creative 
and a new Studio App featuring “shop the 
look” ideas.

Our business model is built around customer 
lifetime value, with initial acquisition 
costs taking time to pay back. The credit 
account acts as a loyalty mechanic, even 
for customers who pay in full when they 
get a statement and retention is further 
enabled by range development, targeted 
marketing and improving service levels to 
deliver a better overall experience. Our net 
promoter score (NPS) reduced at the start of 
lockdown as processes were adapted to new 
ways of working. Our customer experience 
colleagues and partners in the Philippines 
and	in	South	Africa	saw	significantly	tighter	
lockdown restrictions than we saw in the UK, 
which took longer to overcome. Restoring 
the NPS to pre-Covid-19 levels will be an 
important objective for the coming months.

Some recruitment channels have become 
less	profitable	in	recent	years,	with	the	use	
of targeted marketing lists in particular 
becoming less prominent following the 
introduction of GDPR in 2018. The decision 
to	move	away	from	unprofitable	routes,	
combined with lower level of credit account 
applicants discussed below, was the key 
driver behind product sales during H1 
being	2.1%	below	the	first	half	of	FY19.	
Within that, sales from online channels in 
the Studio brand increased strongly, up by 
12.8%, with average spend per customer – 
particularly from the app channel – up by 
3.1%	which	reflects	the	changing	customer	
base and targeting. Orders from legacy 
channels (phone and written) declined 
in the period, whilst orders from the 
secondary Ace brand were also weaker, 
down 23%, representing around 8% of total 
sales. Within both groups, there are a high 
number of non-credit taking customers who 
have tended to shop for highly-promotional 
items with lower levels of loyalty.

As we moved into the peak trading 
season of Black Friday and Christmas, 

the digital performance of Studio was 
particularly strong, with an improved 
performance from the legacy channels. 
This contributed to record levels of online 
orders and dispatches during the key Q3 
period. However, retail market conditions 
particularly for high-street stores were 
very competitive during the second half of 
December. As a result, the margins achieved 
at the very end of Q3 were disappointing. 
Conditions	in	the	final	quarter	of	the	year	
remained challenging and so product sales 
growth of just 2.5% for the year as a whole 
was considered to be disappointing.

In sharp contrast, the retail performance of 
Studio since the start of lockdown has been 
exceptional and was enabled by much of the 
strategic investment that has been made 
to date both in our digital transformation 
and market positioning as a leading online 
value retailer. For a period, we operated as 
a pureplay digital retailer. The challenge to 
the business remains to harness the positive 
trends seen during lockdown and to ensure 
that we use these as a base to drive growth 
in future years.

Financial Services
The second of our strategic pillars is 
maximising	the	financial	services	opportunity,	
whilst	ensuring	the	credit	offered	is	
relevant,	appropriate	and	affordable	for	our	
customers, and meets regulatory guidelines. 
The majority of Studio customers have a 
revolving credit account that allows them to 
either pay for their purchases within a month 
when their statement arrives, or to roll their 
balance and spread payments to help with 
their household budgeting.

The	benefit	to	Studio	of	the	credit	
proposition is not just an additional revenue 
stream	through	financial	income	when	
customers choose to roll a balance, but also 
in that the account facility drives higher 

10

Studio Retail Group plc Annual Report 2020

loyalty for the retail part of the business and 
acts as a regular prompt for the customer 
to revisit the website and app to service 
their accounts. As we move forward, we will 
continue to deliver actions to underpin:

•  Payment proposition – provide a range 

of repayment options to make shopping 
with Studio easy, and to enhance the 
benefits	of	the	credit	account	to	be	an	
ideal option for all customers.

• 

Lending approach – ensure that when we 
lend money to our customers it is done 
in a responsible way, with appropriate 
credit limits and that customers are 
treated fairly should they subsequently 
find	they	have	repayment	issues.

•  Operational	efficiency	–	to	utilise	new	

technologies	to	improve	efficiency	and	
how we service customer accounts.

Studio’s consumer credit activity is regulated 
by the Financial Conduct Authority (FCA), and 
there are a number of guidelines which they 
have	issued	to	ensure	firms	treat	customers	
fairly, and that lenders take responsible steps 
to	ensure	loans	are	affordable	and	avoid	any	
customer harm. Studio constantly reviews 
its processes to ensure it remains aligned 
with the FCA guidelines and is utilising 
new robust systems, datasets and risk 
management tools to help in this area. Credit 
limit strategies are regularly reviewed and 
more detailed information is now captured 
where relevant on income to assess whether 
our	customer	can	afford	to	take	on	new	or	
additional credit from us.

Some of these processes have led to 
a higher level of both declined and 
withdrawn applications over the last couple 
of years, in part due to some elements 
of the process being seen as excessive 
to some applicants. The new application 
and decision platform that we introduced 
in November 2019 is more bespoke to 

Studio Retail Group plc Annual Report 2020

customers’ circumstances and has led 
to a good recovery in applications being 
accepted in recent months. We have also 
tightened our acceptance criteria to riskier 
applicants, leading to a reduction in the 
overall average interest rate applied but a 
consequential improvement in the overall 
level of arrears and bad debt, producing 
a better outcome for customers and 
improved	profitability	for	the	business.	
Several further phases of system 
enhancement are due to be implemented 
later this year, including the introduction of 
open banking data into our decisioning.

Customer balances typically move in line 
with the seasonal patterns of product 
purchases. It is normal for balances to peak 
at Christmas before gradually reducing from 
then until the following summer. Customers 
receive a monthly statement and can then 
choose whether to repay their balance in 
full each month, in which case they do not 
incur any interest charges, or whether to 
pay an amount they choose between a 
minimum level and the outstanding balance.

Financial income in the year was up by 4.9%, 
below the 9.9% growth in live customer 
balances due to the reduction in average 
interest rate charged and also the more 
pronounced peak in product sales during 
the year compared to FY19. Improvements 
in the quality of the receivables book and 
continued strong recoveries from the sale of 
defaulted receivables led to underlying bad 
debt charges only increasing by 2.7%, slower 
than the level of income and balance growth. 
This underlying position retained a cautious 
level of judgement on future recovery rates, 
even before the onset of the pandemic.

IFRS 9 requires the bad debt provision 
to incorporate future macroeconomic 
conditions using a variety of possible 
scenarios, based on information that is 

available at the balance sheet date. The 
deterioration in the economic outlook 
caused by Covid-19, particularly in relation 
to unemployment, increased the level of 
provision indicated by our modelling by 
approximately £20m. The unprecedented 
level of uncertainty around the impact of 
Covid-19 on the UK economy as a whole, 
and subsequently on our customer base, 
continues to cause challenges in assessing 
bad debt on a forward-looking basis. It 
should therefore be noted that that £20m 
figure	quoted	represents	our	best	estimate	
of the incremental impact of the Covid-19 
on the bad debt provision based on the 
information available at the end of March.

Whilst	we	have	not	yet	seen	a	significant	
increase in the level of customer arrears 
resulting from the pandemic, nor have 
we seen a material reduction in customer 
payment rates, we expect that the 
Coronavirus Job Retention Scheme and 
other support from government have 
delayed any deterioration in performance. 
We anticipate that arrears will increase 
when these schemes are phased out in 
the coming months. 

During	the	period,	the	Group	refined	its	
impairment models to make use of more up 
to	date	customer	data	that	is	more	reflective	
of current credit policies and operational 
processes. The availability of this more 
granular and up to date information has 
enabled	management	to	refine	its	estimate	
in respect of the level of impairment 
provision required and has resulted in 
reduction in the provision required by £3.8m.

The FCA set a deadline of 29 August 2019 for 
customers to lodge enquiries and complaints 
about historic sales of PPI. In common with 
other institutions, Studio experienced a 
large	and	sudden	inflow	of	enquiries	in	the	
weeks leading up to that deadline, having 

11

Studio continued

only received a nominal stream of new 
enquiries in the previous months. We have 
now substantially completed our evaluation 
of those enquiries, which required an 
incremental charge of £5.6m to be recorded 
during FY20, a reduction of £2.3m vs. the 
£7.9m estimated cost included in our half-
year results. This charge was recorded as an 
individually	significant	item.

Strong Foundations
The third strategic pillar is Strong Foundations, 
where we are investing in the infrastructure 
to support our future growth, improve 
processes and how we manage the business 
and develop our people and culture for the 
future. Key action areas here are:

•  Warehouse development – ensure our 

current operations are robust and create 
a clear plan to improve service and scale 
to manage our sales ambitions.

•  Data and technology – data is one of our 
most valuable assets and we will ensure 
it is kept safe and secure as well as 
building new capabilities to drive greater 
business intelligence. We will also 
modernise our technology architecture 
to be agile and scalable.

•  Cost	efficiency	–	continually	look	at	ways	
to	be	more	efficient	and	keep	costs	down	
so we can deliver on our value promise.

•  People and culture – we need to have 

people with the right skills to deliver our 
plans and a culture that makes Studio a 
great place to work.

Studio has made progress over the last 
few years in gradually replacing its legacy 
mainframe systems and IT architecture 
through the development of a clear IT 
strategy around data, application and 
infrastructure architectures. This is aligned 
to the projects we are delivering, and new 
ways of working have been introduced,

Our governance structures were enhanced 
during FY20 as we completed the work 
to introduce the Senior Manager & 
Certification	Regime	from	the	FCA	in	
December 2019, designed to improve 
individual accountability in key areas to 
protect against customer harm.

Since the start of 2020, we have appointed 
a new Trading Director to improve the 
consistency of our retail performance, a 
new Director of HR, and a Transformation 
Director to drive through our investment 
plans. We have also expanded our 
procurement function and appointed 
specialist advisors to review our overhead 
base and identify opportunities for 
future	efficiency.

Brexit
The Group has continued to prepare for the 
end of the Brexit transition period at the end 
of 2020. The majority of Studio’s supplies 
are sourced, either directly or indirectly, 
from outside the European Union. All of 
Studio’s customers are based in the UK and 
therefore,	any	imposition	of	customs	tariffs	
or import duties is not anticipated to have 
a material impact on our operations. There 
is	a	broader	risk	that	consumer	confidence	
suffers	if	there	continues	to	be	a	lack	of	
clarity over Brexit, but we believe that more 
customers	will	seek	Studio’s	value	offer	
if economic conditions weaken further 
from these grounds. Our foreign exchange 
hedging policy has locked in the buying price 
of our US$ imports for the next 12 months, 
which should allow time for market 
conditions to stabilise.

Performance and Progress
As noted above, product sales were strong 
in the weeks leading up to Black Friday and 
Christmas 2019, but disappointed at other 
times of the year. In part this was due 
to tough market conditions for retailers. 

However, there were also aspects of the 
pricing and marketing strategies that were 
less successful than we anticipated and 
response levels from some of our older 
customers fell as we migrated activity 
from paper to digital channels and shifted 
our target customer younger. We have 
introduced strategies to better balance 
these for FY21. Product margins at the 
end of the Christmas season and then 
into	the	final	quarter	were	particularly	
disappointing. As a result, product revenue 
for the full year of £311.7m was only 
2.5% ahead of the prior year, compared 
to growth rates of 8-9% in the two 
previous	years.	Gross	profit	from	product	
sales increased by 1.0% to £102.8m 
(FY19 restated**: £101.7m).

Adjusted	financial	services	gross	profit	
increased by 5.8%, leading to the total 
adjusted	gross	profit	for	the	business	
increasing by 3.2% to £188.4m (FY19 
restated**: £182.6m).

Continued	marketing	efficiencies,	as	we	
moved investment from print/paper into TV 
and Digital advertising meant that marketing 
costs for the year were unchanged at 
£31.7m. Distribution costs moved in line 
with product sales. We have continued 
to invest resource particularly within our 
IT functions to modernise the business, 
resulting in administrative costs increasing 
at a faster rate than activity.

Adjusted	operating	profit	on	like-for-like	
basis* for the year was £39.0m, down from 
£39.4m	in	FY19.	Individually	significant	
costs totalling £5.6m related to the increase 
to the provision for PPI redress as noted 
above	(FY19:	£2.9m).	Operating	profit	was	
£17.1m (FY19: £36.5m).

12

Studio Retail Group plc Annual Report 2020

Finance Review

“  The Group has produced an adjusted 
profit before tax* of £31.2m in FY20, up 
by 8.6% from £28.8m in FY19.”

2020 

2019 

(restated)**  Change 
£000

£000 

£000 

The key elements of this improved 
performance are discussed earlier in the 
Strategic Report.

Stuart Caldwell 
Group CFO

Adjusted operating 
profit	on	a 
like-for-like basis*:
Studio 
Central 

Total continuing 
operations 
Education 
(discontinued 
operation) 

Adjusted operating 
profit* from total 
group 
Net	finance	costs* 

Adjusted profit 
before tax* from 
total group 
Impact of adopting 
IFRS 16 
Impact of discontinued 
operation on 
depreciation in H2 
Individually 
significant	costs	
Exclude estimated 
COVID-19 bad debt 
impact 
Exclude change in 
bad debt estimate 
Fair value movement 
on	derivative	financial 
instruments 

38,996 
(2,370) 

39,448 
(4,248) 

(452)
1,878

36,626 

35,200 

1,426

3,287 

3,217 

70

39,913 
(8,679) 

38,417 
(9,656) 

1,496
977

31,234 

28,761 

2,473

(1,759) 

— 

(1,759)

1,393 

— 

1,393

(8,342) 

(4,158) 

(4,184)

(20,000) 

— 

(20,000)

3,675 

— 

3,675

2,608 

4,750 

(2,142)

Profit before tax 

8,809 

29,353 

(20,544)

*   This is an Alternative Performance Measure, for 
which the reconciliation to the equivalent GAAP 
measure can be found on pages 18 to 21.

**  Balances have been restated as set out in note 1 

to	the	financial	statements.

Adjusted profit before tax on a 
like-for-like basis
The Group has been focused throughout 
the year upon delivering an adjusted 
profit	before	tax	for	the	total	group* 
including Education. This is because the 
decision to sell Education was only made 
partway through the year, and then with 
an expectation that completion would take 
place after the year-end. In addition, IFRS 16 
has	been	applied	for	the	first	time	this	year	
using	the	modified	retrospective	transition	
approach that makes comparability with 
prior	year	figures	challenging.

The decision to sell Education in December 
2019 means that its results for the year 
are presented as a discontinued operation. 
Having also presented the operation in this 
way with our interim results, IFRS 5 requires 
that	the	fixed	assets	of	the	discontinued	
operation are not subjected to depreciation 
or amortisation beyond the end of H1. 
However, for internal purposes and in the 
interests of consistency, we continued 
to accrue such charges during H2 in the 
adjusted	profit	figures.

The	adjusted	profit	before	tax	on	a	like-for-
like basis for the total group* was £31.2m, 
up from £28.8m in FY19 as set out in the 
table below. Full reconciliations between the 
adjusted	figures	presented	below	and	their	
statutory equivalents are shown on pages 
18 to 21.

Individually	significant	items	totalling	£8.3m	
(FY19: £4.2m) were incurred, as discussed 
in more detail below and set out in note 4. 
The fair value movement on derivative 
financial	instruments	was	a	credit	of	£2.6m	
(FY19: £4.8m). This is presented below the 
adjusted	profit	before	tax* on the income 
statement as it relates to the reversal of 
prior year fair value movements net of the 
revaluation of hedging contracts that will 
unwind during FY21.

Individually significant items
During the year, Studio saw a large and 
unexpected increase in the level of PPI 
claims and enquiries in the days leading 
up to the FCA’s deadline for claims of 
29 August 2019. This included a large 
block of previously unseen claims from 
the	Official	Receiver	acting	on	behalf	of	
bankrupt customers. A provision of £7.9m 
was recognised in H1 as an individually 
significant	item	in	respect	of	these	cases	
with the majority of the provision relating 
to Plevin refunds, rather than mis-sold 
policies, and included the cost of reviewing 
and administering the claims. Although 
the exercise was not fully completed at 
the balance sheet date, it has now been 
substantially completed and the additional 
charge required in FY20 has reduced 
to £5.6m.

14

Studio Retail Group plc Annual Report 2020

 
 
 
 
Covid-19
The impact of Covid-19 upon the Group’s 
operations was relatively limited until the 
start of lockdown, as noted in the Strategic 
Report. The exception to this was the bad 
debt charge which, under IFRS 9 requires 
the bad debt provision to incorporate future 
macroeconomic conditions using a variety 
of possible scenarios, based on information 
that is available at the balance sheet date. 
The deterioration in the economic outlook 
caused by Covid-19, particularly in relation 
to unemployment, increased the level of 
provision indicated by our modelling by 
approximately £20m. The unprecedented 
level of uncertainty around the impact of 
Covid-19 on the UK economy as a whole, 
and subsequently on our customer base, 
continues to cause challenges in assessing 
bad debt on a forward-looking basis.

It should therefore be noted that the 
£20m	figure	quoted	represents	our	best	
estimate of the incremental impact of 
the Covid-19 on the bad debt provision 
based on the information available at 
the end of March and, as noted in the 
strategic report, the business is yet to see 
any material indications of this increased 
provision being converted into cash loss. 
The £20m estimated impact of Covid-19 has 
been excluded when arriving at adjusted 
operating	profit	for	Studio	on	a	like-for-like	
basis* to enable comparability with the 
results of prior periods and to allow a fair 
(although estimated) assessment of the 
business’ underlying trading performance 
prior to Covid-19.

It is also important to note that the 
increase to the bad debt provision does not 
represent the full impact of Covid-19 on the 
Group as we saw an increase in product 
sales in Studio in the aftermath of the 
lockdown announcement, but lost revenue 
in Education. Incremental costs were also 
incurred in both businesses as we moved 
to implement social distancing measures. It 
is	not	possible	to	quantify	the	net	effect	of	
these impacts reliably in accordance with 
IFRS and so separate presentation has not 
been made.

Discontinued operation – Education
Education reported an adjusted operating 
profit	on	a	like-for-like	basis* for the year of 
£3.3m, up slightly on the equivalent result 
of £3.2m from FY19. Revenue for the year 
fell by 2.6% to £79.9m, due primarily to the 
gradual closure of international schools 
from the second half of February and the 
closure of UK schools in mid-March. The 
business continued to see encouraging 
progress in delivering on its strategic 
objectives to increase online sales and 
improve its sourcing processes.

Change in accounting estimate
During	the	period,	the	Group	refined	its	
impairment models to make use of more 
up to date customer data that is more 
reflective	of	current	credit	policies	and	
operational processes. The availability 
of this more granular and up to date 
information has enabled management to 
refine	its	estimate	in	respect	of	the	level	
of impairment provision required and has 
resulted in a reduction in the provision 
required by £3.8m. Since this change is not 
reflective	of	the	underlying	performance	
of the receivables portfolio, it has been 
excluded when arriving at adjusted 
operating	profit	for	Studio	on	a	like-for-
like basis* to enable a fair and balanced 
assessment of the business’ underlying 
trading performance in FY20.

As noted above, the decision to sell the 
business during the year means that its 
segmental	profit	for	the	year	is	increased	
by the cancellation of depreciation and 
amortisation totalling £1.4m during 
the second half of the year. This has 
been added back in arriving at adjusted 
operating	profit	on	a	like-for-like	basis* 
in order to enable comparability with the 
results of prior periods and to allow a fair 
assessment of the business’ underlying 
trading performance. Individually 
significant	costs	relating	to	the	planned	
disposal of £1.5m were incurred and 
recorded against the discontinued 
operation. It therefore reported a 
statutory	operating	profit	of	£2.5m	for	
the year.

Studio Retail Group plc Annual Report 2020

15

Finance Review continued

Pensions
The net valuation of the Group’s legacy 
defined	benefit	scheme	at	the	end	of	
FY20, measured in accordance with IAS 19, 
increased	significantly	from	a	small	deficit	
of £0.1m at March 2019 to a surplus of 
£31.7m. The use of hedging within the 
asset portfolio alongside a decision by the 
trustees to de-risk the investment strategy 
by reducing the holding of equities in 
February 2020, before lockdown, was a 
key cause of the improved position. There 
were also favourable improvements to the 
liability	profile	and	the	demographic	profile	
of scheme members.

The IAS 19 valuation has no bearing on the 
contributions made by the Group to the 
scheme, which is instead derived from the 
triennial valuation of the scheme. The most 
recent valuation measured as at April 2019 
is currently in progress. In the meantime, as 
previously agreed with the scheme’s trustees, 
the Group made contributions totalling 
£5.0m in respect of FY20 (FY19: £2.5m) and 
will continue at this level for the time being.

As part of the agreement to sell Education, 
the Group has agreed an alternative level of 
contributions that will apply once the sale 
has completed. The Group will pay £13m 
into the scheme shortly after completion, 
with the rate of annual contributions falling 
from £5.0m to £3.75m backdated to the 
start of FY21.

Taxation
The Group posted a credit of £0.2m in the 
year in respect of taxation for continuing 
operations, compared to a £5.7m charge 
(restated**) seen in FY19. The decrease 
was the result of the revaluation of the 
group’s deferred tax assets (principally 
relating to capital allowances) from 17% to 
19%, and the valuation of the deferred tax 
liability on the surplus in the group section 
of the pension scheme at the prevailing 
corporation tax rate of 19%, rather than 
the 35% rate used in FY19.

Earnings per share
The adjusted earnings per share* for the 
year from continuing operations was 12.10p 
(FY19 restated**: 23.20p). The basic earnings 
per share from continuing operations was 
8.16p per share (FY19 restated**: 23.70p).

Impact of new accounting standards

IFRS 16 “Leases”
The Group adopted IFRS 16 for FY20 and has 
decided	to	adopt	the	modified	retrospective	
transition approach. As such the standard’s 
requirements have been applied only 
from 30 March 2019, so there has been no 
adjustment to opening reserves and the 
comparative	figures	for	FY19	have	not	been	
restated.

Following the adoption of IFRS 16, lease 
agreements now give rise to both a right 
of use asset and a lease liability for future 
lease payables. Whilst the new standard has 
no	effect	on	the	cash	payable	or	on	the	total	
cost recognised over the course of a lease, 
under IFRS 16 the lease cost will be higher in 
the early years of the lease. The lease cost is 
also now split between depreciation of the 
right of use asset and interest on the lease 
liability in the income statement. The new 
standard does not impact on the Group’s 
cash	flows	under	lease	arrangements	
but there have been some changes to 
presentation	in	the	cash	flow	statement.

The impacts of adopting IFRS 16 on the 
consolidated	financial	statements	are	set	
out in note 1. The adoption of IFRS 16 
has	reduced	profit	before	tax	for	the	total	
group* by £1.8m.

Summary balance sheet

2020 
£000 

2019 
£000 

24,952 
Intangible	fixed	assets	
9 
Tangible	fixed	assets	 80,007 
45,511 
Net working capital**  215,811  201,010 
Net debt* 
(292,924)  (233,440) 
— 
Assets held for sale 
5,487 
Other net assets 

35,886 
36,592 

Change 
£000

(24,943)
34,496
14,801
(59,484)
35,886
31,105

Net assets 

75,381 

43,520 

31,861

*   This is an Alternative Performance Measure, for 
which the reconciliation to the equivalent GAAP 
measure can be found on pages 18 to 21.

**  Net working capital comprises of inventories, trade 
receivables and other receivables, trade and other 
payables and provisions.

Consolidated net assets amounted to 
£75.4m at the period end (FY19: £43.5m), 
reflecting	the	net	profit	reported	and	the	
actuarial remeasurements in respect of 
the pension surplus. The net assets are 
equivalent to 87p per ordinary share 
(FY19: 50p per ordinary share).

Cash flow and borrowings
A part of management’s variable incentive 
plans for FY20 related to the generation 
of	free	cashflow,	as	defined	in	the	table	
below.	Free	cashflow	generation	was	
£23.7m (FY19: £28.9m). After taking 
account of interest and the net impact of 
lease liabilities, including the adoption of 
IFRS 16, the Group’s core net debt reduced 
by £5.6m to £51.8m (FY19: £57.4m), as 
summarised below.

13,610 

2020 
£000 
Total group EBITDA**  41,097 
Decrease/(increase) 
in Studio’s receivables 
net of securitisation 
inflows	
(Increase)/decrease 
in other working 
capital 
Capital expenditure 
Cash	flows	in	respect 
of individually 
significant	items	
Pension scheme 
contributions 
Other 

(6,615) 
(14,822) 

(4,792) 
650 

(5,390) 

2019 
£000 

Change 
£000

50,022 

(8,925)

(6,926) 

20,536

10,799 
(11,545) 

(17,414)
(3,277)

(11,983) 

6,593

(2,500) 
1,011 

(2,292)
(361)

Adjusted free 
cashflow* 
Income tax 
Net interest payable 
Repayment of lease 
liabilities 

Movement in core 
net debt 
Opening core 
net debt* 

Closing core 
net debt* 

23,738 
(3,717) 
(8,495) 

28,878 
(1,931) 
(10,017) 

(5,140)
(1,786)
1,522

(5,966) 

(571) 

(5,395)

5,560 

16,359 

(10,799)

(57,397) 

(73,756) 

16,359

(51,837) 

(57,397) 

5,560

*   This is an Alternative Performance Measure, for 
which the reconciliation to the equivalent GAAP 
measure can be found on pages 18 to 21.

**  For further details on the calculation of total group 
EBITDA please refer to note 3 to the consolidated 
financial	statements.

16

Studio Retail Group plc Annual Report 2020

 
 
 
 
Total net debt* at the year-end was as 
follows:

2020 
£000 

2019 
£000 

Change 
£000

External bank 
borrowings 
(excluding 
securitisation facility)  85,000 
(33,163) 
Less total cash 
Core net debt* 
Securitisation 
drawings 
Lease liabilities 
Net debt* 

51,837 

43,496 

95,000 
(37,603) 

(10,000)
4,440

57,397 

(5,560)

197,591  175,545 
498 

292,924  233,440 

22,046
42,998

59,484

*   This is an Alternative Performance Measure, for 
which the reconciliation to the equivalent GAAP 
measure can be found on pages 18 to 21.

The Group’s revolving credit facility was 
amended during the year with the available 
level of facilities now scheduled to be £85m 
until the end of December 2020, before 
reducing to £70m until its new maturity date 
of 31 December 2021. The securitisation 
facility was restructured during the year 
with its maximum available amount 
increasing from £185m to £200m to cater 
for the continued growth in Studio’s trade 
receivables. Its maturity date was also 
extended to 31 December 2022.

Dividends and capital structure
The Group restructured its Asian sourcing 
operations during 2018, moving away from 
its Hong Kong based subsidiary to a new 
Shanghai	based	entity.	The	affairs	of	the	
Hong Kong entity are in the process of being 
wound	up	and	the	Company	received	a	first	
and	final	dividend	of	£15.0m	(HKD150.5m)	
during the period (FY19: £nil).

No other dividends were received by the 
Company from its subsidiaries during the 
period and its balance sheet as at 27 March 
2020	shows	a	deficiency	of	£73.3m	on	
its	retained	reserves	(FY19:	deficiency	of	
£99.9m).

Studio Retail Group plc is therefore not 
yet in a position to declare a dividend 
and does not have plans to reinstate 
dividend payments in the near future 
since it continues to prioritise investment 
in growing its customer base, improving 
digital capabilities, and in strengthening 
its	financial	position	in	light	of	the	broader	
economic environment. The directors have 
determined that no interim dividend will be 
paid (FY19: £nil) and are not recommending 
the	payment	of	a	final	dividend	(FY19:	£nil).

Treasury and risk management
The Group’s central treasury function 
seeks to reduce or eliminate exposure to 
foreign exchange, interest rate and other 
financial	risks,	to	ensure	sufficient	liquidity	
is available to meet foreseeable needs and 
to	invest	cash	assets	safely	and	profitably.	It	
does not engage in speculative transactions 
and transacts only in relation to underlying 
business requirements in accordance with 
approved policies.

Interest rate risk management
The Group’s interest rate exposure 
is managed by the use of derivative 
arrangements as appropriate, details of 
which	are	set	out	in	note	19	to	the	financial	
statements. The Group has purchased 
interest rate caps covering the period to 
July 2021 to protect against the risk of 
unforeseen increases to LIBOR rates.

Finance costs for the year for the total 
group were £11.0m*, of which £2.3m related 
to the introduction of IFRS 16 (split £1.8m 
within continuing operations and £0.5m in 
discontinued	operations).	Net	finance	costs* 
of £8.7m are down slightly from the £9.7m 
seen in FY19 due primarily to a refund 
of £0.6m in respect of historic overpaid 
interest from one of the group’s bankers, 
together with a reduction in the borrowing 
margin and lower pension scheme interest. 
This underlying charge was covered 
4.6	times	by	adjusted	operating	profit	on	a	
like-for-like basis* (FY19: 4.0 times).

Currency risk management
A	significant	proportion	of	the	products	
sold, principally through Studio, are 
procured through the Group’s Far-East 
buying operations and beyond. The 
currency of purchase for these goods is 
principally the US dollar.

The Group’s hedging policy aims to cover 
anticipated future exposures on a rolling 
12-month basis. As at the balance sheet 
date, the Group had forward contracts with 
an outstanding principal of $91m (FY19: 
$93m) and an average rate of £1/$1.286 
(FY19: $1.326). The market value and 
unrealised loss on those contracts as at the 
balance sheet date, less the reversal of the 
equivalent valuation as at the end of March 
2019, was a gain of £2.6m (FY19: £4.8m). 
This is presented separately on the Income 
Statement as it represents an element of 
product costs to be realised in FY21 as the 
contracts unwind. The Group currently 
has forward contracts in place with an 
outstanding principal of $82.5m covering 
the period to July 2021.

In addition to this direct exposure, the 
divisions	face	a	significant	level	of	indirect	
exposure from supplies made by UK 
suppliers who in turn source goods from 
overseas. That risk is normally mitigated 
through a combination of supplier 
agreements	and	fixed	term	pricing,	
although from time to time there may be a 
requirement to increase prices to customers 
to maintain margins.

Borrowing and counterparty risk
The Group’s exposure to borrowing and 
cash investment risk is managed by dealing 
only	with	banks	and	financial	institutions	
with strong credit ratings.

*   This is an Alternative Performance Measure, for 
which the reconciliation to the equivalent GAAP 
measure can be found on pages to 18 to 21.

Studio Retail Group plc Annual Report 2020

17

 
 
Alternative Performance Measures

• 

The directors use several Alternative 
Performance Measures (“APMs”) that are 
considered to provide useful information 
about the performance and underlying 
trends facing the Group. As these APMs 
are	not	defined	by	IFRS,	they	may	not	be	
comparable with APMs shown in other 
companies’ accounts. They are not intended 
to be a replacement for, or be superior to, 
IFRS measures.

The £20m estimated impact of Covid-19 
on the impairment charge in Studio has 
been excluded in reaching like-for-like 
adjusted	operating	profit	and	profit	
before tax to enable comparability 
with the results of prior periods and 
to allow a fair (although estimated) 
assessment of the business’ underlying 
trading performance prior to Covid-19. 
Further details can be found in the 
Finance Review.

• 

•  During	the	period,	the	Group	refined	

The principal APMs used in this Annual 
Report are set out below.

Adjusted operating profit and adjusted 
profit before tax on a like-for-like basis
These measures are used by management 
to assess the underlying trading 
performance of the Group from period to 
period.

In both the current and prior period, the 
following items have been excluded in 
arriving at these measures:

• 

• 

Individually	significant	items	are,	due	to	
their	nature	or	scale,	not	reflective	of	the	
underlying performance of the Group. 
The directors believe that presenting 
these items separately aids year on year 
comparability of performance.

The Group’s foreign exchange hedging 
policy means that there will be 
unrealised fair value gains or losses 
at the period end relating to contracts 
intended for future periods. Those 
fair value movements are therefore 
excluded from the underlying 
performance of the Group until realised.

• 

In the current period, owing to the impact 
of Covid-19, the ongoing disposal process 
in respect of Education and the adoption of 
IFRS 16 Leases (“IFRS 16), further items have 
been	adjusted	for	to	ensure	the	figures	are	
presented on a consistent basis:

its impairment models to make use of 
more up to date customer data that 
is	more	reflective	of	current	credit	
policies and operational processes. 
The availability of this more granular 
and up to date information has 
enabled	management	to	refine	its	
estimate in respect of the level of 
impairment provision required and has 
resulted in reduction in the provision 
required by £3.8m. Since this change 
is	not	reflective	of	the	underlying	
performance of the receivables 
portfolio, it has been excluded when 
arriving at like-for-like adjusted 
operating	profit	and	profit	before	tax	
to enable to allow a fair and balanced 
assessment of the business’ underlying 
trading performance in FY20.

IFRS	16	was	adopted	for	the	first	time	in	
FY20	using	the	modified	retrospective	
adoption	approach.	In	effect,	this	means	
that the FY20 income statement is 
presented on an IFRS 16 basis, whilst the 
FY19 comparative is still stated based 
on the requirements of IAS 17 Leases 
(“IAS 17”). In order to allow for a like-for-
like comparison, and to present results 
on a consistent basis with that used to 

formulate market consensus, the impact 
of IFRS 16 has been excluded in reaching 
like-for-like	adjusted	operating	profit	
and	profit	before	tax.

IFRS 5 Non-current Assets Held for Sale 
and Discontinued Operations (“IFRS 5”). 
Since the Group was engaged in an 
active sale process at 27 September 
2019, Education met the criteria to 
classified	as	held	for	sale	from	half-
year onwards. As a result, Education’s 
FY20 results are presented separately 
in a single, post-tax “result from 
discontinued operation” line in the 
income statement. In addition, the 
amortisation of intangible assets 
relating to Education, which arise 
upon consolidation, and are normally 
disclosed within Central costs, are 
included within the result from 
discontinued operation. IFRS 5 also 
requires that no depreciation or 
amortisation be recorded against 
Education	once	it	is	classified	as	
held for sale. As such, depreciation 
and amortisation charged in H2 for 
comparability, has been reversed. 
In order to make the presentation 
of results fair, balanced and 
understandable, and since Education 
has been run as an active part of the 
Group throughout FY20, all IFRS 5 
adjustments have been reversed when 
arriving at the like-for-like adjusted 
operating	profit	and	profit	before	tax.	
These	figures	therefore	present	the	
Group’s results as they would have been 
presented had the Group not been 
engaged in a sale process (i.e. a whole-
group measure).

The	adjusted	and	like-for-like	figures	are	
derived as follows:

18

Studio Retail Group plc Annual Report 2020

Studio 
Central 

Adjusted operating profit from continuing operations 

Education 

Adjusted operating profit from total group 
Net	finance	costs	from	total	group† 
Adjusted profit before tax 

MTM on derivatives 

Individually	significant	items	

Profit before tax 

Tax 

Profit after tax 

As 
reported	
£000 

22,726 
(1,235) 

21,491 

4,050 

25,541 

(10,998) 

14,543 

2,608 

(8,342)	

8,809 

(54) 

8,755 

Exclude 
Exclude 
IFRS 5 
IFRS	16	 reallocation	
£000 

£000 

Reinstate 
H2 Depn 
(IFRS	5)	
£000 

— 
— 

— 

(1,393) 

(1,393) 

— 

(55) 
(15) 

(70) 

(490) 

(560) 

2,319 

1,759 

— 

—	

1,759 

— 
(1,120) 

(1,120) 

1,120 

— 

— 

— 

— 

—	

— 

2020 

2019

Exclude 
estimated 
COVID-19 
bad debt 
impact	
£000 

20,000 
— 

20,000 

— 

Exclude 
change in 
bad debt 
estimate	
£000 

Like- 
for-like 
basis	
£000 

Reported 
figures 
£000

(3,675) 
— 

38,996 
(2,370) 

(3,675) 

36,626 

— 

3,287 

20,000 

(3,675) 

39,913 

— 

— 

(8,679) 

(1,393) 

20,000 

(3,675) 

31,234 

— 

—	

— 

—	

— 

—	

2,608 

(8,342)	

(1,393) 

20,000 

(3,675) 

25,500 

39,448
(4,248)

35,200

3,217

38,417

(9,656)

28,761

4,750

(4,158)

29,353

(6,064)

23,289

†	 Like-for-like	net	finance	costs	for	the	total	group	excludes	the	net	impact	of	IFRS	16.

Adjusted profit before tax on a like-for-
like basis from continuing operations

Continuing operations
Adjusted profit before tax on 
a like-for-like basis  
Individually	significant	items	
MTM on derivatives 
Impact of IFRS 16 adoption 
Estimated impact of COVID-19 
on impairment charge 
Change in accounting estimate 

Profit	before	tax		

2020 
£000 

2019 
£000

27,395 
(6,807) 
2,608 
(70) 

25,582
(4,158)
4,750
—

(20,000) 
3,675 

—
—

6,801 

26,174

Revenue, EBITDA before individually 
significant items, adjusted operating 
profit, finance costs, and adjusted profit 
before tax from total group
The calculation of revenue, EBITDA before 
individually	significant	items,	adjusted	
operating	profit,	finance	costs,	and	adjusted	
profit	before	tax	from	total	group	includes	
continuing and discontinued operations 
and is set out in note 3 to the consolidated 
financial	statements.

Adjusted operating profit margin %
This is used a measure of the adjusted 
operating	profit	made	by	the	Group	as	a	
whole. It is derived as follows:

Total Group revenue 
including discontinued 
operation 
Adjusted	operating	profit 
on like-for-like basis 

Adjusted operating 
profit margin on a 
like-for-like basis 

2020 

2019 
  (Restated)* 

£000 

£000

514,834  503,734

39,913 

38,417

7.8% 

7.6%

*   Balances have been restated as set out in note 1 

to	the	financial	statements.

Studio Product Gross Margin %
This	is	used	a	measure	of	the	gross	profit	
made by Studio on the sale of products only, 
which shows progress against one of Studio’s 
strategic pillars. It is derived as follows:

2020 

2019 
  (Restated)* 

£000 

£000

Product revenue 
Less product cost of sales 

311,697  304,176
(208,924)  (202,435)

Gross product margin 

102,773  101,741

Gross product gross margin % 

33.0% 

33.4%

*   Balances have been restated as set out in note 1 

to	the	financial	statements.

Studio underlying impairment loss as 
a % of revenue
This is an assessment of the underlying 
impairment loss incurred in respect of 
Studio’s trade receivables, which enables 
management to assess the quality and 
performance of its trade receivables from 
period to period. The estimated impact of 
COVID-19 and the change in accounting 
estimate (detailed above) are excluded 
from the reported impairment loss when 
calculating this measure, as they are not 
reflective	of	the	underlying	performance	of	
the receivables portfolio.

Studio Retail Group plc Annual Report 2020

19

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures continued

2020 

2019 
  (Restated)* 

£000 

£000

Reported impairment loss 

53,930 

36,623

Exclude estimated impact of 
COVID-19 
Exclude change in accounting 
estimate 
Underlying impairment loss 
Studio total revenue 

(20,000) 

—

3,675 
37,605 

—
36,623
434,894  421,653

Core net debt
This measure excludes lease liabilities and 
securitisation borrowings from net debt to 
show borrowings under the revolving credit 
facility net of cash held by the Group. This is 
our preferred measure of the indebtedness 
of the Group and is relevant for covenant 
purposes.

Adjusted free cash flow generation
Free	cash	flow	generation	is	a	key	
operational metric and is of interest to 
investors. Consequently, it formed part 
of the remuneration targets for the 
Executive Directors.

Adjusted	free	cash	flow	is	reconciled	to	
cash generated by operations as follows:

Studio underlying impairment 
loss as a % of revenue 

8.6% 

8.7%

It is calculated as follows:

Net Debt 
Lease liabilities* 
Less securitisation 
borrowings** 
Core net debt* 

2020 
£000 

2019 
£000

292,924  233,440
(498)
(43,496) 

(197,591)  (175,545)

51,837 

57,397

*	 	2020	figures	reflect	the	requirements	of	IFRS	16.

**  Disclosed within bank loans.

Debt funding consumer receivables
The majority of the trade receivables of 
Studio are eligible to be funded in part from 
the securitisation facility, with the remainder 
being funded from core net debt. This 
measure indicates the face value of those 
trade receivables (before any impairment 
provision) capable of being funded from 
the securitisation facility. It is useful to 
management as it demonstrates the 
proportion of net debt that is supported by 
paying customer receivables.

It is calculated as follows:

Funded from securitisation 
loans 
Funded from cash and bank 

Eligible receivables 

Securitisation % 

2020 
£000 

2019 
£000

197,591  175,545
64,075

65,864 

263,455  239,620

75% 

73%

*   Balances have been restated as set out in note 1 

to	the	financial	statements.

Studio marketing costs to sales ratio
This measure allows management to assess 
the	efficiency	of	our	marketing	spend	as	we	
pursue our stated strategy of increasing the 
profile	of	the	Studio	brand.	It	is	calculated	
by dividing marketing costs by product 
revenue.

Marketing costs 

Product revenue 

2020 

2019 
  (Restated)* 

£000 

£000

31,661 

31,693

311,697  304,176

Marketing costs to sales ratio 

10.2% 

10.4%

*   Balances have been restated as set out in note 1 

to	the	financial	statements.

Overall net debt
This measure takes account of total 
borrowings less cash held by the Group 
and represents our total indebtedness. 
Management use this measure for 
assessing overall gearing.

It is calculated as follows:

Total bank loans 
Lease liabilities* 
Less cash and 
cash equivalents 
Overall net debt* 
Exclude impact of IFRS 16 
adoption 

Overall net debt on a 
like-for-like basis 

2020 
£000 

2019 
£000

282,591  270,545
498

43,496 

(33,163) 

(37,603)

292,924  233,440

(42,902) 

—

250,022  233,440

*	 	2020	figures	reflect	the	requirements	of	IFRS	16.

Adjusted free cash flow 
generation 
Securitisation loans drawn 
Purchases of property plant 
and equipment and software 
Other 

Cash generated from 
operating activities before 
interest and tax paid 

2020 
£000 

2019 
£000

23,738 
(22,046) 

28,878
(18,041)

14,822 
— 

11,545
(26)

16,514 

22,356

Adjusted earnings per share
This measure shows the earnings per share 
given	when	individually	significant	items	
and fair value movements on derivative 
financial	instruments	are	excluded	from	the	
profit	after	tax	figure.	Details	of	how	the	
adjusted earnings per share are calculated 
can be found in note 10 to the consolidated 
financial	statements.

Underlying effective tax rate
This	measure	shows	the	Group’s	effective	
tax rate when the tax impact of individually 
significant	items	and	other	non-recurring	
items are adjusted for. This measure allows 
management to assess underlying trends 
in the Group’s tax rate. It is calculated as 
follows:

Tax credit/(charge) 
Exclude tax impact of 
individually	significant	items	
Exclude impact of change in 
corporation tax rate on deferred 
tax assets and liabilities 

Adjusted tax charge 

Profit before tax and  
individually significant 
items 

2020 
£000 

2019 
£000

241 

(5,715)

(1,293) 

(741)

(1,427) 

—

(2,479) 

(6,456)

13,608 

30,332

Underlying effective tax rate 

18.2% 

21.3%

20

Studio Retail Group plc Annual Report 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    APPROVE D   2 0 2

0

Principal Risks and Uncertainties

Risk

Root cause

Key mitigating controls

Pressures on the levels of disposable 
income available to lower socio-
economic groups, who form a core 
part of Studio’s customer base. 

The economic outlook is uncertain, 
particularly in relation to the impact 
of Covid-19, Brexit and more broadly 
changes in unemployment, interest 
rates	and	inflation	and	wage	restraint.

Growth in credit income could slow 
within	the	financial	services	business	
of Studio.

Regulatory changes impacting 
customer acquisition and credit limit 
management; and our strategy to 
put the customer at the heart of 
the	business	by	balancing	financial	
performance and customer conduct 
risks.

Potential disruption to our business 
support systems and the storage 
and protection of our customers’ 
data.

The business remains highly 
dependent upon legacy systems both 
in the support of running the business 
on a daily basis and the storage and 
protection of customer data.

The combination of increasing cyber 
activity, fraud rings and the level 
of change being deployed in the 
business makes this an area of higher 
potential risk.

The expansion of our digital activity 
and a shift in customer acquisition 
strategy has broadened the overall 
customer footprint and reduced our 
dependency on older, lower socio-
economic customer segments.

Successful implementation of our 
strategies to recruit and retain 
customers, thereby increasing our 
customer base, will dilute this impact.

Management information tools, 
alongside Studio’s governance 
framework, identify trends within 
the receivables portfolio enabling 
strategic changes to be proposed and 
implemented promptly.

Studio has reviewed its integrated 
model	of	retail	and	financial	services	
in terms of both customer conduct 
risk	and	financial	performance	and	
developed a business plan on this 
basis. The review included stress 
testing various scenarios.

These factors will require an 
evolutionary change in our business 
model placing a greater requirement 
on	the	profitability	arising	from	the	
retail side of Studio. The plans set out 
in	this	Strategic	Report	reflect	this.

Resilience testing and recovery plans 
are in place.

The business has continued to invest 
to update its technology solutions as 
it seeks to lower its dependency on 
legacy systems.

Notable examples include the 
enhancement in website capabilities 
at Education and the development of 
the Financier platform at Studio.

In addition, an enhanced fraud 
solution accompanied by improved 
operational practices within Studio’s 
customer	and	financial	services	
departments are being deployed.

22

Studio Retail Group plc Annual Report 2020

Risk

Root cause

Key mitigating controls

Execution and liquidity risks from 
a substantial multi-year plan of 
transformation and growth at Studio.

Funding growth within our integrated 
retail and credit business model 
is dependent on the continued 
availability of debt facilities.

Appropriate facilities are in place 
for the medium term and regular 
and rigorous viability exercises are 
undertaken.

Any weakness in project and change 
management in the delivery of key 
priorities.

Fiscal controls, including business 
forecasting in support of stock and 
cash	flow	management.

High level of demand on planning 
and resource management to ensure 
timely and on budget delivery.

Attracting and retaining the right 
talent in the business, particularly in 
the highly competitive areas of digital 
marketing, IT development and cyber 
security, to support the deployment of 
our high growth digital strategy.

Limited	available	experienced	staff	in	
key business and technical areas and 
high demand for those people.

A material interruption to the product 
supply chain could reduce the level of 
retail trading.

Any inability to operate from one of 
our key warehouse facilities centres.

Brexit could lead to new barriers to 
trade with some overseas countries.

In particular, Studio imports a 
relatively high proportion of its retail 
products from China, either sourced 
directly or indirectly. A further rise 
in geopolitical tensions with China 
could lead to legislative or economic 
barriers to trade being introduced.

While Studio has a number of 
warehouse facilities, there is a high 
dependency on its main facility in 
Accrington.

The consolidation of Education’s 
warehousing into its facility at 
Nottingham has concentrated its 
fulfilment	activities	into	a	single	
location that could also potentially 
become a point of failure risk.

A Change Board has been established 
to scrutinise, prioritise and 
oversee resourcing and delivery of 
transformation projects.

We are adopting an enhanced process 
of integrated cash management 
to meet the demands of (i) change 
and capital deployment within 
the business; alongside (ii) daily 
operational requirements.

Significant	progress	has	been	made	
in attracting new talent to the 
business resulting in the renewal 
of the senior management teams 
throughout the Group.

Developing the business as a regional 
employer of choice is a key objective 
and as such, enhanced personnel 
frameworks and reward strategies are 
being developed.

Studio’s	Shanghai	sourcing	office	is	
actively seeking to widen the number 
of countries that it sources products 
from, whilst retaining appropriate 
quality standards.

Appropriate disaster recovery plans 
have been developed and are 
periodically reviewed and upgraded.

Studio Retail Group plc Annual Report 2020

23

Our people, our products, community 
and the environment

Stakeholder Engagement and Gender 
Diversity

Directors’ section 172 statement
Section 172 of the Companies Act 2006 
sets out the directors’ duty to promote the 
success	of	the	Company	for	the	benefit	of	
shareholders as a whole, having regard 
to a number of broader matters including 
the likely consequence of decisions for 
the long term, the need to act fairly 
between members of the Company, and 
the Company’s wider relationships. The 
approach required is sometimes referred 
to as ‘enlightened shareholder value’. 
For periods commencing after 1 January 
2019, the strategic report must include a 
statement explaining how the directors have 
had regard to the matters in section 172 in 
performing their duties.

Purpose and Business Model
The purpose of the Company is to search 
for value products for our customers and 
help	them	spread	the	cost	with	flexible	
payment options. A secondary purpose, for 
so long as the Findel Education business 
remains part of the Group, is to save 
schools time and money.

Our business model is based on a central 
holding company with separate operational 
subsidiary boards and management 
structures for each of the Group’s businesses.

At Studio Retail Group plc, we operate with 
a slim plc executive team with a high degree 
of delegation to our business management 
teams and corporate bodies. The plc team 
covers	group	finance,	tax	and	treasury;	
internal audit; legal services for the Group; 
executive oversight; and plc and subsidiary 
governance matters. The key deliverables 
of the plc team are capital and resource 
allocation, leadership and oversight, and 
shared service provision.

Studio is becoming a leading digital value 
retailer	with	a	broad	product	offer	of	
clothing and footwear alongside home and 
electrical products plus the more seasonal 
ranges, many of which can be personalised 
for free. Underpinning all this, is the drive 
to amaze our customers with value and 
provide them with a range of payment 
options,	including	our	flexible	credit	facility.	
Our ambition is to increase the customer 
base to over 3 million and achieve over 
£1 billion of revenue.

Studio Retail Ltd is a regulated entity 
for consumer credit purposes. The 
Studio Retail Ltd board performs a 
strategic and oversight function and is 
chaired by the Group CEO with the other 
members being the Group CFO, the 
Group Secretary (providing the link up 
to the plc board), and the Studio MD. An 
Executive board led by the Studio MD is 
primarily responsible for the day to day 
implementation of strategy.

Key elements of the integrated retail and 
credit business model include:

•  An intimate appreciation of and insight 
into our target customers’ needs and 
aspirations.

• 

Sourcing of great value goods selected 
to satisfy those needs and aspirations, 
including through our Far East Sourcing 
operations.

•  Both general brand awareness 

activity	(e.g.TV	ads)	and	specifically	
tailored digital marketing to our target 
demographics.

•  But understanding that for the 

foreseeable future the role of printed 
catalogues and marketing materials will 
continue to have a role to play alongside 
the digital marketing.

• 

Financial Services operations with an FS 
Director and subject experts in areas 
such as the Credit Function to enable 
customers to spread the cost of their 
purchases.

•  A digital approach to business including 
but not limited to customer interface 
and transactions.

•  All supported by a mix of internal and 
external customer service centres.

•  A second line function covering 

compliance, risk management, QA and 
DPO.

Findel Education Ltd is a leading supplier of 
resources/equipment to schools in the UK 
and overseas and its governance structure 
effectively	mirrors	that	at	Studio	Retail	Ltd.	
Its business model is predicated on sector 
leading resourcing of value, own label and 
branded products aligned to an intimate 
understanding of the educational resource 
market – to save schools money; and sector 
leading web sites and software ordering 
systems – to save schools time.

Culture and Values
The Board has approved a clear statement 
of our Studio values which describe our 
desired culture. These values came through 
customer research and by involving 700 
colleagues across the business. We put the 
Customer at the Heart of everything we do 
by demonstrating the following values in 
everything we do:

24

Studio Retail Group plc Annual Report 2020

#Inclusive – the broad product range has 
wide	customer	appeal,	and	the	flexible	
payment	option	opens	up	our	retail	offer	
to customers who may prefer to spread the 
cost of purchases. To deliver this we act as 
one team, with no departmental silos.

#Trusted – customers have to be able to 
trust us to deliver the value and quality 
they expect, to deliver for those important 
family moments, like Christmas, and 
also that we make responsible decisions 
when we lend money. We do this by 
being positive and delivering against 
our promises.

#Amazing – we amaze customers with 
our value and product range, along with 
targeted	offers	and	service.	To	do	this	we	
are innovative, think big and are creative.

#Savvy – for customers, shopping with 
Studio is clever – with its great range and 
value, there is no reason to buy elsewhere. 
For colleagues it means we are commercial, 
we hunt for great value and use the tools 
available to be even better at our jobs and 
deliver for our customers.

We are also developing a risk culture 
under which all our colleagues understand 
and work within acceptable levels of risk 
in carrying out their roles; know how 
and when to escalate risk issues; and 
feel comfortable doing so – and where 
management are consistently proactive in 
identifying, assessing and mitigating risk 
within the business and support the board 
in setting appropriate risk appetites.

Our Key Relationships
The	Board	has	identified	the	following	
stakeholders as having the key 
relationships in supporting the Board 
achieve its long-term objectives.

Customers
We have the customer as the core focus 
of our strategy, understanding what it is 
that our customers need and want and 
seeking to satisfy those requirements and 
delighting our customers with the quality 
and value of our products and service. This 
focus was a strong theme throughout the 
Board’s review of strategy during the year, 
including periodic presentations from the 
Studio Retail Marketing & E-commerce 
Director on feedback from customer 
surveys, focus groups and other market 
information. As part of this focus, the 
governance, resourcing and awareness 
needs of the business to avoid customer 
detriment were a key feature of the Board’s 
discussions during the year, with regular 
updates	being	presented	by	financial	
services executives from Studio Retail Ltd. 
In	line	with	the	priorities	of	our	financial	
services regulator, the FCA, recurring 
features of those discussions have been 
to review current and proposed business 
initiatives against our need to promote 
affordable	lending,	avoid	persistent	debt	
and deal appropriately with vulnerable 
customers. And the KPIs reported to and 
discussed by the Board include measures 
tracking performance against expected 
customer service levels.

Colleagues (Employees)
Elaine O’Donnell is the Board’s nominated 
director for colleague engagement and her 
activities during the year are set out in the 
Directors Report on page 33. She reports 
periodically to the Board on these matters. 
In addition, the Remuneration Committee 
receives a report from management 
twice per year regarding remuneration, 
benefits	and	terms	and	conditions	of	
employment across the Group and this 
is taken into account by that committee 
when considering executive remuneration 
matters. The Board also receives regular 
reports regarding health & safety 
performance and compliance activities.

Suppliers
The respective MDs of Studio Retail 
Ltd and Findel Education Ltd include 
in their monthly reports to the Board, 
KPIs and commentary regarding buying 
and merchandising and relationships 
with key suppliers. During the year, 
payment practices have been the subject 
of discussion at the board table when 
considering	cash	flow	projections	and	
funding requirements. Increasingly, 
Studio is seeking to pass on our values 
through our supply chain and to develop 
clearer approaches to ethical sourcing 
and this is supported by the Board and 
in particular in the deliberations of its 
Risk Committee.

Studio Retail Group plc Annual Report 2020

25

Our people, our products, community 
and the environment continued

Banks
Relationships with our group of banks is 
managed on behalf of the Board by the 
CFO, who holds regular discussions with 
the key lenders and also reports regularly 
to the Board on these matters. The Group’s 
revolving credit facility was amended during 
the year with a new maturity date of 31 
December 2021. The securitisation facility 
was also restructured during the year to 
cater for the continued growth in Studio’s 
trade receivables and its maturity date 
was also extended to 31 December 2022. 
These facility amendments/extensions 
speak to the good working relationships we 
have with our banks. Further details of the 
facilities can be found in the Finance Review 
on pages 14 to 17.

Pension Trustees
The CFO and the Secretary manage the 
relationship with the trustees of the closed 
defined	benefit	pension	fund	and	report	
to the Board on these matters, where 
appropriate with the support of external 
advisers. FY2019/20 saw a particularly 
intense period of interaction with the 
trustees given the interplay of the triennial 
valuation and the sale of the Findel 
Education business, The Board considered 
these issues during our third quarter leading 
to a commitment to allocate £13m of the 
net proceeds of sale towards reducing the 
pension	scheme	deficit,	whilst	agreeing	to	
defer	the	finalisation	of	the	valuation	until	
completion of the sale transaction.

Regulators
The Company and its subsidiaries are 
overseen by several regulators, including 
the FCA (both as the UK Listing Authority 
and	as	a	financial	services	regulator),	HMRC,	
the ICO and the HSE, amongst others. 
Appropriate levels of executive management 
are responsible for these relationships 
and the Board receives regular updates on 
interactions with these key regulators via 
the executive directors and the Secretary. 
The Board requires management to be 
transparent and cooperative with all its 
regulators.

During FY2019/20 the oversight of Studio 
Retail	Ltd’s	response	to	the	first	phase	of	the	
introduction of the FCA’s Senior Managers & 
Certification	Regime	to	solo	regulated	firms	
such as Studio was an important feature 
of the Board’s work. The Board received 
and discussed with management regular 
updates on the progress of the compliance 
project. That work is continuing through 
2020/21	as	the	certification	and	conduct	
rules are introduced in the second stage of 
implementation.

As stated in the Finance Review and in 
the Directors’ Report, the Board is not 
recommending the payment of a dividend 
at the present time. Studio Retail Group 
plc is not yet in a position to declare a 
dividend and does not have plans to 
reinstate dividend payments at this stage 
since it continues to prioritise investment 
in growing its customer base, improving 
digital capabilities, and in strengthening 
its	financial	position	in	light	of	the	broader	
economic environment.

The Community
This covers our relationships with 
wider society, whether local, national 
or international. Our activities on local 
sponsorships, apprenticeships, charitable 
work,	energy	efficiency	and	waste	package	
initiatives and our carbon footprint and 
other environmental matters are all reported 
in our CSR Report on pages 73 to 78.

Shareholders
Shareholders	are	the	ultimate	beneficiaries	
of the output (increased shareholder value) 
from our success in delivering on our 
strategy.

In Fraser Group plc the Company has a 
controlling shareholder for the purposes of 
the UK Listing Rules (holding more than 30% 
of the Company’s shares) and the Board 
has entered into a relationship agreement 
with Fraser Group as required under those 
Listing Rules, which is intended to protect 
the interests of other shareholders. The 
Board has also arranged for Fraser Group 
to appoint a Board Observer to attend 
our Board meetings (although he has not 
attended such meetings since January 2020) 
alongside a non-disclosure agreement 
to	protect	the	Company’s	confidential	
information.

Further details regarding the Board’s 
relationships with shareholders can be 
found in the Corporate Governance Report 
on pages 35 to 38.

Corporate Social Responsibility Report
Our Corporate Social Responsibility Report 
is set out on pages 73 to 78 and covers the 
following principal areas:

• 

• 

• 

• 

examples of initiatives in place within 
the Group’s businesses to support and 
develop our employees;

an outline of the structures in place and 
examples of activities during the period 
to manage the health and safety risks 
inherent in the Group’s activities:

the Group’s approach to product safety 
and sourcing;

the impact of the Group’s activities on 
the environment, measures we take 
to mitigate those impacts and our 
environmental performance over the 
period; and

• 

examples of the social and community 
related activities around the Group.

Gender Diversity and Pay Gap Reporting
Each of our operating subsidiaries, Studio 
Retail Ltd and Findel Education Ltd, has 
reported the required data on Gender 
Pay Gaps on the Government website and 
have also included those details within a 
longer narrative report on their respective 
websites (www.studioretail.co.uk and 
www.findel-education.co.uk).	In	accordance	
with the regulations Studio Retail and 
Findel Education will continue to calculate 
and publish these numbers annually.

26

Studio Retail Group plc Annual Report 2020

Although not required under the reporting 
regime we have compiled a consolidated 
view of all UK employees within the group 
including	the	small	head	office	team	of	less	
than 20 employees. In reading the results 
set out below it is important to remember 
the	difference	between	gender	pay	and	
equal pay. Gender pay gap measures the 
difference	in	average	male	and	female	pay	
across the whole business on 5 April each 
year. Equal pay is a longstanding set of 
regulations which ensures that men and 
women are paid equally and fairly for doing 
the	same	work.	As	a	result,	a	difference	in	
the gender pay gap does not mean that we 
are rewarding people unfairly or treating 
people unequally.

And, by way of explanation, in the table 
below a positive number means that pay is 
in favour of men whilst a negative means 
that pay is in favour of women.

Consolidated 
Studio Retail Group
2018 

2017 

2019

17.5% 

9.8% 

13.5%

-0.1% 

-0.4% 

-0.1%

39.7% 

55.3% 

80.2%

62.5% 

65.1% 

24.9%

We are pleased to be able to continue to 
report	no	significant	median	gender	pay	
gap across the group as a whole, but we 
have work to do around the mean gender 
pay gap, which has seen an increase this 
year.	Different	parts	of	our	organisation	
face	differing	challenges	resulting	from	their	
respective	workforce	profiles.	However,	
taking the group picture as a whole, our 
workforce remains well balanced with 
51% of our workforce being male and 
49% female. A higher proportion of male 
colleagues are in both the lower and upper 
quartiles, and whilst we have more women 
in the lower and upper middle quartiles, it 
is the upper quartile that drives our mean 
gender pay gap.

Our management teams continue to 
develop a range of strategies to seek to 
address our gender pay gap but the issue 
is a complex one and reaching parity is a 
long-term challenge for most businesses, 
including Studio Retail Group. These 
strategies	will	be	specifically	tailored	to	the	
different	challenges	faced	in	each	area	of	
our business, but some examples which will 
feature in appropriate areas include:

•  Reviews of our organisational design 

to reinforce our corporate culture and 
values.

Our aim, across the business, is to ensure 
that we reward our people based on the 
role they are asked to perform and their 
performance in that role. Progression 
opportunities will be open to all regardless 
of any personal characteristics or personal 
working pattern. Furthermore, we will 
continue to review our reward policies and 
their application to ensure they are based 
on personal merit and that the potential for 
any bias is removed.

Finally, we have maintained our boardroom 
diversity with 2 female members on the 
Board	throughout	the	financial	year.	
Following Bill Grimsey’s retirement from 
the Board in July 2019, and Paul Kendrick’s 
appointment to the Board in December 
2019, we have 25% female representation 
on the Board.

This Strategic Report is approved on behalf 
of the Board.

Ian Burke 
Chairman

Phil Maudsley 
Chief	Executive	Officer

22 August 2020

Hourly Pay & Bonus 
Summary 

Mean Gender 
Pay Gap 
Median Gender 
Pay Gap 
Mean Bonus 
Gender Pay Gap 
Median Bonus 
Gender Pay Gap 
Proportion of 
Males with a bonus 
Proportion of 
Females with a bonus 

Gender Split 

Females 
Males 

Quartile Summary 

Lower 
Lower Middle 
Upper Middle 
Upper 

3.1% 

1.6% 

5.1%

•  Recruitment processes: whilst we 

5.1% 

4.0% 

7.1%

Combined 
Consolidated 
Studio 
Retail Group

759 
790 

(49%)
(51%)

Combined 
Consolidated 
Studio 
Retail Group
Men  Women

59.4% 
42.9% 
46.8% 
54.9% 

40.6%
57.1%
53.2%
45.1%

will always look to employ the best 
person for the job based on their skills 
and experience, we will broaden our 
attraction methods to improve the 
number of applications received from 
women at senior levels.

•  Continual training, development and 
progression planning across our 
workforce to help raise aspirations and 
challenge gender stereotypes.

• 

• 

Steps to identify and remove 
unconscious bias.

“Returnships” – the targeting of 
recruitment activities at those who are 
looking to return to work after career 
breaks and provision of appropriate 
workplace support.

• 

Seeking to become more agile in our 
working arrangements.

Studio Retail Group plc Annual Report 2020

27

 
 
 
 
 
 
 
 
Contents

2 

Governance

29	

30 

35 

39 

66 

67 

71 

73 

79 

	Directors	and	Officers

 Directors’ Report

 Corporate Governance Report

 Board Report on Directors’ 
Remuneration

 Nomination Committee Report

 Audit Committee Report

 Risk Committee Report

 Corporate Social Responsibility 
Report

 Statement of Directors’ 
Responsibilities

80 

 Independent Auditor’s Report

Directors, Officers, Statutory Information 
and Board of Directors

Mr M I Burke (a)
Chairman

Mr P B Maudsley
Chief Executive Officer

Mr S M Caldwell
Chief Financial Officer

Ian Burke joined the Board on 
12 January 2017. He has spent the 
majority of his career in the leisure 
industry most recently as Chairman 
of The Rank Group, having previously 
overseen the growth of that business 
as Chief Executive. He is also 
Chairman of Pets at Home Group 
plc. Until recently he was a non-
executive director of Intu Properties 
plc and previously served as Chief 
Executive of Thistle Hotels and 
Managing Director at both Holiday Inn 
Worldwide and Gala Clubs.

Phil Maudsley joined the Group 
in 1987 as general manager of 
a manufacturing subsidiary. He 
became managing director of the 
Home Shopping Division in 1994 
and was appointed to the Board 
on 6 April 2004. He was appointed 
Managing Director of Express Gifts 
in 2010 before being appointed as 
Group	Chief	Executive	Officer	in	
April 2017.

Stuart Caldwell joined the group 
finance	team	in	October	2010	and	
held the post of Acting CFO from 
April 2017 before his appointment 
to the Board on 13 July 2017. He is 
a	qualified	Chartered	Accountant	
and a fellow of the Association 
of Corporate Treasurers. After 
qualifying within the profession, 
he held a number of roles with 
Provident Financial plc before moving 
to Studio Retail Group.

Mr P R Kendrick
Managing Director, Studio Retail Ltd

Paul Kendrick was appointed to 
the Board on 16 December 2019. 
He joined the Group in May 2016 
initially as Commercial and Deputy 
Managing Director of Studio Retail 
Ltd before being promoted to his 
current role in April 2017. Prior to 
joining Studio, he was Marketing and 
Ecommerce Director at Bonmarche, 
and held various roles at N Brown 
Group including leading Marketing, 
Financial Services, International and 
Group Development functions. Much 
of Paul’s early career was spent 
within the travel industry, at both 
Thomson (now Tui) Travel and The 
Co-operative Group.

Mr G F Ball (a) (b) (c) (d)
Senior Independent Director

Ms C V Askem (a) (b) (d)
Non-Executive Director

Mr F-R M Coumau (a) (c) (d)
Non-Executive Director

Ms E M O’Donnell (a) (b) (c) (d)
Non-Executive Director

Greg Ball was appointed to the Board 
on 23 February 2016. He has held 
a number of executive and non-
executive roles in retail and regulated 
financial	services,	including	senior	
positions at Home Retail Group 
plc and Littlewoods Organisation 
plc. He is currently a non-executive 
director of Ageas UK, chairman of 
Ingelby (2016) Ltd, trading as Panther 
Logistics and of Asset Solutions 
Group. He is also a director of GF Ball 
Consultancy Ltd.

Clare Askem was appointed to the 
Board on 21 March 2019. She was 
until recently Managing Director of 
Habitat within the Sainsbury’s group 
of companies, having previously 
held numerous senior management 
positions at PC World, Dixons 
Retail plc and Home Retail Group/
Sainsbury’s.

Francois Coumau was appointed to 
the Board on 12 August 2013. He was 
previously Group Managing Director 
at Immediate Media Company 
Limited having also held a series of 
senior roles at eBay, most recently 
as General Manager for Continental 
Europe. Prior to this, his career 
included senior roles at L’Oreal 
and Mars. He is also non-executive 
chairman of Story Terrace as well as 
a consultant and coach for a number 
of early stage businesses in the 
digital consumer space.

Elaine O’Donnell was appointed to 
the Board on 1st February 2018. 
She is a former Partner at EY with 
over 20 years’ experience operating 
in a senior advisory capacity 
across a range of industry sectors 
and situations. She is currently a 
non-executive director at Games 
Workshop Group plc and On The 
Beach plc. Elaine was also formerly 
a non-executive Director at The 
Manufacturing Institute, a charity 
focused on promoting and improving 
manufacturing in the UK and MSIF, 
a	not	for	profit	organisation	offering	
business funding in the North West.

(a)  Member of the Nomination Committee
(b)  Member of the Audit Committee

(c)  Member of the Risk Committee
(d)  Member of the Remuneration Committee

Secretary and Registered Office
Mr M Ashcroft 
Church Bridge House 
Henry Street 
Accrington 
Lancashire 
BB5 4EE

Auditor
KPMG LLP 
1 St Peter’s Square 
Manchester 
M2 3AE

Registrars
Equiniti Limited 
Aspect House 
Spencer Road 
Lancing 
West Sussex 
BN99 6DA 

Company Number
549034

Studio Retail Group plc Annual Report 2020

29

The	directors	present	their	annual	report	and	accounts	on	the	affairs	of	the	Group,	together	with	the	financial	statements	and	Auditors’	
report for the 52-week period ended 27 March 2020. The Corporate Governance Report set out on pages 35 to 38 forms part of this report.

Strategic Report
Pursuant to sections 414A-D Companies Act 2006, the Strategic Report can be found on pages 1 to 27. This includes a review of the Group’s 
activities;	the	principal	risks	and	uncertainties	facing	the	Group;	the	main	trends	and	factors	likely	to	affect	the	future	development,	
performance	or	position	of	the	Group’s	business;	and	the	key	performance	indicators	identified	by	management.	The	Directors’	Report	and	the	
Strategic Report also comprises the management report for the purposes of the FCA Disclosure and Transparency Rules (DTR 4.1.8R). All such 
information as is required to be contained in this report by s.417 of the Companies Act 2006 is incorporated by reference into this report.

Going concern
The	directors	have	adopted	the	going	concern	basis	in	preparing	these	financial	statements	after	assessing	the	principal	risks	and	having	
considered	the	impact	of	severe	but	plausible	downside	scenarios	for	COVID-19.	The	Group	is	financed	by	a	securitisation	facility	and	a	
Revolving Credit Facility (“RCF”) as disclosed in note 18. The directors considered the impact of the current COVID-19 environment on the 
business, as disclosed in the strategic report, for the next 12 months, the viability period and the longer term. Whilst there is inherent 
uncertainty	in	forecasts	caused	by	COVID-19,	the	directors	have	considered	a	number	of	impacts	on	sales,	profits	and	cash	flows.

The directors have assumed that the Group’s operations remain open and that we will continue to be able to serve our customers, 
as we have done through the lockdown period, with only temporary disruptions to operations being experienced in the downside 
scenarios. The downside sensitivities considered include a reduction in the level of future forecast revenue and gross margin growth 
and the impact of economic factors (particularly unemployment rates) on the ability of the Group’s customer base to continue to shop 
with us and to service their credit accounts. The directors also considered the impact of these sensitivities occurring in combination. 
In the event that one of or a number of these downside scenario arise at the same time the directors consider they are able to take 
reasonable mitigating actions, which include but are not limited to, a reduction in discretionary capital expenditure and a reduction 
in discretionary marketing spend. Implementing these mitigating actions would enable the Group to continue to operate within its 
existing facilities during the forecast period.

The	directors	believe	that	the	Group	is	well	placed	to	manage	its	financing	and	other	business	risks	satisfactorily,	noting	that	its	revolving	
credit facility matures on 31 December 2021, and have a reasonable expectation that the Group will have adequate resources to 
continue	in	operation	for	at	least	12	months	from	the	signing	date	of	these	consolidated	financial	statements.	They	therefore	consider	
it	appropriate	to	adopt	the	going	concern	basis	of	accounting	in	preparing	the	financial	statements.

Covid-19 Pandemic
The	Government’s	lockdown	in	response	to	the	Covid-19	pandemic	was	introduced	just	a	week	before	the	end	of	the	financial	
year. Since lockdown was introduced the main focus of management has been to secure the continued health and wellbeing of our 
colleagues and customers.

At Studio, following an urgent and comprehensive risk assessment we enabled as many of our colleagues as possible to work from 
home	and	introduced	a	comprehensive	suite	of	hygiene	and	safety	measures	alongside	strict	social	distancing	within	our	offices	and	
warehouses. This has enabled the business to continue to service our customers’ needs, throughout the period. Our online retail model 
has	proven	to	be	resilient	with	sales	significantly	ahead	of	prior	year	throughout	the	lockdown	period.

The Education business faced an abrupt period of disruption with the closure of the majority of educational establishments and tentative 
steps	back	to	school	in	the	final	weeks	of	the	Summer	term.	The	business	mothballed	its	office	facilities	with	approximately	half	the	staff	
working from home and others being furloughed on full pay. The warehouse continued to operate on reduced volumes, although these 
have now returned to normal seasonal levels, given the full return to school in September is expected to return the business to more 
normal levels of activity.

Brexit
We have completed our work to assess the likely impact of the United Kingdom’s exit from the European Union (“EU”) and continue to 
work	to	mitigate,	where	possible,	its	effects.	In	light	of	recent	political	developments,	the	outcome	remains	unclear,	and	it	is	therefore	
difficult	to	enact	specific	mitigating	activities,	however	our	work	is	focused	on	the	following	key	risk	areas:

• 

Supply chain – the majority of goods sold by the Group are sourced, either directly or indirectly, from outside the UK, with a high 
proportion originating from Asia. There is a risk that lead times for the supply of goods may lengthen due to delays at ports caused 
by a no-deal Brexit scenario. There may also be additional administrative burdens and costs in respect of goods imported from the 
EU.	Since	most	of	our	products	are	sourced	from	outside	the	EU,	we	do	not	currently	expect	to	see	a	material	change	in	import	tariffs,	
however to the extent that the UK falls out of any arrangements between the EU and countries from which we import, it is possible 
that	this	may	lead	to	additional	tariffs	becoming	payable;

• 

Foreign exchange – the exit process may prompt a further depreciation in the GBP/USD exchange rate. We continue to hedge our 
planned USD purchases on a rolling 12-month basis to mitigate the impact of any such depreciation; and

•  Colleagues	–	a	significant	number	of	colleagues,	particularly	within	our	distribution	centres,	are	non-UK	EU	nationals.	Brexit	may	result	
in changes to UK immigration policy which increases the risks around the availability, recruitment and retention of these individuals.

30

Studio Retail Group plc Annual Report 2020

Directors’ ReportViability Statement
While	the	financial	statements	have	been	prepared	on	a	going	concern	basis,	the	provisions	of	the	UK	Corporate	Governance	Code	require	the	
directors to make a statement in the annual report with regard to the viability of the Group, including explaining how they have assessed the 
prospects of the Group, the period of time for which they have made the assessment and why they consider that period to be appropriate.

The Board has reviewed the viability of the Group for the three-year period up to March 2023. The Board selected this period of review as 
it aligns with the Group’s normal strategic planning process which results in the development and approval by the Board of medium-term 
business	plans	each	year.	These	plans	consider	the	Group’s	future	projections	of	sales	growth,	profitability,	cash	flows,	capital	requirements	and	
resources	for	each	of	its	divisions,	together	with	covenant	compliance	and	other	relevant	financial	and	regulatory	ratios	over	the	forecast	period.

The plans were then subjected to sensitivity analyses that considered the Group’s resilience to the occurrence of severe but plausible 
downside scenarios taking account of the impact of COVID-19, which amongst other matters, addressed the impact of economic factors 
(particularly unemployment rates) on the ability of our customer base to continue to shop with us and to service their credit accounts.
Consideration was also given to the likely impact of the Group’s principal risks over that planning horizon after taking account of the 
mitigation actions that could be taken to reduce the impact or occurrence of those risks, which are set out in the principal risks and 
uncertainties section on pages 22 to 23. In particular, it was noted that the Group’s committed borrowing facilities fall due for renewal 
during the three-year period ending March 2023. The Board formed the view that it was reasonable to assume that the Group would be 
able to access the debt capital markets on broadly similar terms at the appropriate time.

Dividends
The	directors	have	determined	that	no	interim	dividend	will	be	paid	(FY19:	nil)	and	are	not	recommending	the	payment	of	a	final	dividend	
(FY19: nil).

The	Board	will	focus	on	strengthening	the	financial	position	of	the	Studio	Retail	Ltd	balance	sheet	and	that	of	the	parent	company.	As	
such the Company does not have plans to re-instate dividend payments at this stage.

The rights of the holders of convertible shares to restrict dividends are set out below.

Financial Risk Management
Policies	on	financial	risk	management	are	set	out	in	note	26,	on	page	69	of	the	Report	of	the	Audit	Committee,	on	pages	71	and	72	of	the	
Report of the Risk Committee and on page 17 of the Strategic Report.

Capital Structure
Details of the issued share capital, together with details of the movements in the Company’s issued share capital during the year are 
shown in note 23 and such information is incorporated into this report.

The	Company	has	two	classes	of	share,	neither	of	which	carries	rights	to	fixed	income.	The	rights	and	obligations	attaching	to	both	
classes	of	share	are	contained	in	the	Articles	of	Association,	a	copy	of	which	is	available	for	inspection	at	the	registered	office	of	the	
Company. The ordinary shares carry the right to attend and speak at general meetings of the Company, to one vote on each resolution 
at such meetings, to appoint proxies to exercise full voting rights and to participate in any distribution of income or capital. The holders 
of convertible shares have a right to attend meetings but no voting rights (save in respect of any resolution relating to the rights of the 
convertible shares). The following rights and restrictions attach to the convertible shares:

• 

• 

• 

• 

rights attaching to the convertible shares may only be varied by resolution passed by the holders of 85% or more of the nominal value 
of the convertible shares then in issue;

consent of 85% of the holders of convertible shares is required before the Company declares any dividend or distribution in excess of 
50% of the Group’s net income in respect of any accounting reference period, and the convertible shares have the right to participate 
in any dividend to the extent that it exceeds 50% of the Group’s net income in respect of any accounting reference period;

the right to elect to participate in any return of capital on a voluntary winding-up of the Company as if the convertible shares had been 
converted into ordinary shares;

the right to convert the convertible shares into ordinary shares between 28 February 2013 and 28 February 2021 (Conversion Period) 
if the volume weighted average ordinary share price over a one month period is greater than 479.4p;

• 

the	convertible	shares	will	automatically	be	converted	into	ordinary	shares	in	the	event	of	a	takeover	offer	which	is	declared	unconditional;

•  on conversion into new ordinary shares the convertible shares will rank pari passu with existing ordinary shares;

•  until expiry of the Conversion Period, or earlier conversion, the Company is subject to certain restrictions including that it shall not, 

without the consent of 85% of the holders of convertible shares:

 –

 –

 –

 –

vary the rights attached to the ordinary shares;

create a new class of shares ranking ahead of the ordinary shares;

convert	the	Company	from	a	public	company	to	a	private	company	(other	than	pursuant	to	a	takeover	offer);

issue loan stock or debt instruments or enter into any borrowing save on arm’s length terms.

Studio Retail Group plc Annual Report 2020

31

If the convertible shares have not converted into ordinary shares within the Conversion Period they will automatically convert into non-
voting	deferred	shares	with	no	voting	or	profit	participation	rights.

There	are	no	specific	restrictions	on	the	size	of	a	holding	or	on	the	transfer	of	ordinary	shares	or	convertible	shares	and	there	are	no	
requirements for prior approval of any transfers; all such matters are governed by the general provisions of the Articles of Association 
and prevailing legislation. The directors are not aware of any agreements between holders of the Company’s shares that may result 
in restrictions on the transfer of securities or on voting rights. The Articles of Association may only be changed with agreement of 
shareholders.

Details	of	employee	share	schemes	are	set	out	in	note	22.	Shares	held	by	the	Company’s	Employee	Benefit	Trust	rank	pari passu with the 
ordinary shares in issue and have no special rights, but abstain from voting.

No person has any special rights of control over the Company’s share capital and all issued shares are fully paid.

There	are	a	number	of	agreements	that	take	effect,	alter	or	terminate	upon	a	change	of	control	of	the	Company	such	as	commercial	
contracts, bank loan agreements, property lease arrangements and employees’ share plans. Any such situation would be carefully 
managed	to	ensure	that	any	effect	on	the	business	was	minimised.	Furthermore,	the	directors	are	not	aware	of	any	agreements	between	
the	Company	and	its	directors	or	employees	that	provide	for	compensation	for	loss	of	office	or	employment	that	occurs	as	a	consequence	
of a takeover bid, other than as disclosed in the Board Report on Directors’ Remuneration.

Acquisition of own shares
The Company did not obtain authority from shareholders at the AGM held in July 2019 to purchase its own shares. The Company made 
no	purchases	of	its	own	shares	during	the	financial	year	and	no	shares	were	acquired	by	forfeiture	or	surrender	or	made	subject	to	a	lien	
or charge.

Directors
The directors of the Company at the date of this report are shown on page 29. Information concerning their interests in the share 
capital of the Company as at 27 March 2020 and as at 24 August 2020 is included in the Board Report on Directors’ Remuneration on 
page 64. All the directors served throughout the year save that Paul Kendrick was appointed to the Board as an executive director 
on 16 December 2019 and Bill Grimsey retired from the Board at the conclusion of the AGM held on 25 July 2019. We also announced 
on 3 July 2020 that Phil Maudsley will retire from the Board at the end of March 2021 following more than 30 years with the Group 
and that Paul Kendrick will take over as CEO of the Company at that time. This is the outcome from a structured development and 
succession plan implemented by the Board working with both Mr Maudsley and Mr Kendrick over the past two years. Mr Maudsley is 
fully involved with the transition.

A summary of the rules relating to the appointment and removal of directors by shareholders and details regarding the powers of 
the directors are set out in the Corporate Governance Report on pages 35 to 38. Notwithstanding those rules, and in line with the UK 
Corporate Governance Code, the Board has decided that all continuing members of the Board will continue to put themselves up for 
election or re-election on an annual basis.

Following	the	annual	performance	evaluation,	the	Chairman	confirms	that	the	performance	of	each	of	the	directors	has	been	effective	
throughout the period, or throughout the period since their appointment, and that they have continued to demonstrate commitment to 
their roles.

In addition to their general independence of mind and approach, the non-executive directors each bring their own perspectives, 
experience	and	strengths	to	the	direction	of	the	Company,	together	comprising	a	balanced	team.	Clare	Askem	brings	significant	and	
relevant retail executive management experience; Mr Ball brings previous home shopping retail and consumer credit experience and 
current	financial	services	activity;	Mr	Coumau’s	consumer	product	background	and	web	based	business	activities	add	to	the	Board’s	
breadth of views; and Elaine O’Donnell brings her accountancy background and business consulting expertise to the Group. The 
Nomination Committee endorses their proposed reappointment at the forthcoming 2020 Annual General Meeting.

Mr Maudsley has served the Company for over 30 years, the last 3 of which as CEO, and has successfully led the executive group during 
those 3 years. He has been a member of the Board since 2004. He will retire from the Company and the Board on 26 March 2021 and 
in the meantime will manage a planned transition to his successor, Paul Kendrick. Over the same 3-year period, Paul Kendrick has 
successfully led and managed the transition of Studio Retail Ltd to a digital home retail business whilst maintaining its year on year 
growth trajectory. He joined the Board in December 2020 as a preparatory stage of his planned succession to the CEO role in March 
2021.	Since	his	appointment	as	CFO	in	2017,	Mr	Caldwell	has	demonstrated	his	capability	in	his	first	such	role	with	a	plc,	and	continues	to	
perform	well	supporting	the	CEO,	the	Chairman	and	the	Board	in	developing	and	financing	the	business.	The	Nomination	Committee	also	
endorses their respective proposed appointment/reappointment at the forthcoming 2020 Annual General Meeting.

The Board considers that Mr Burke’s leadership experience at both executive and non-executive levels is enabling him to chair the Board 
with a clear focus and purpose whilst providing both support and robust challenge to the executive team. His time at Rank, leading 
a	significant	player	in	a	regulated	industry	is	a	further	important	feature	of	his	previous	experience	and	is	valued	by	the	Board.	The	
members of the Committee (other than the Chairman) having reviewed the performance and continued commitment of the Chairman 
also recommend the reappointment of the Chairman at that meeting.

32

Studio Retail Group plc Annual Report 2020

Directors’ ReportEach of Phil Maudsley, Stuart Caldwell, and Paul Kendrick has a service contract with the Company which provides a six-month notice 
period. Ian Burke as non-executive chairman does not have a service contract with the Company but has a one-month notice period 
under his letter of appointment. The other non-executive directors do not have service contracts with the Company and their letters of 
appointment do not provide for a period of notice.

The appointment of non-executive directors is normally for an initial period of three years, subject to review and re-election in General 
Meeting. In the normal course non-executive directors will be asked to serve two terms of three years although the Board reserves to 
itself the discretion to extend terms beyond the two terms of three years, on an annual basis, if the particular circumstances warrant it, 
up to a maximum of 9 years. Further details of the service contracts and letters of appointment of directors can be found on page 62 
of the Board’s Report on Directors’ Remuneration.

Directors’ and Officers’ Insurance and Indemnity
The	Group	maintained	insurance	for	directors	and	officers	of	the	Group	during	the	financial	year,	indemnifying	them	(to	the	extent	
permitted by law and the Company’s Articles of Association) against certain liabilities incurred by them when acting on behalf of the 
Group.	The	Company	has	executed	deeds	of	indemnity	for	the	benefit	of	each	director	in	respect	of	liabilities	which	may	attach	to	them	in	
their capacity as directors of the Company. Neither the insurance nor the deeds of indemnity provide cover where the relevant director or 
officer	has	acted	fraudulently	or	dishonestly.

Colleagues and Colleague Engagement
The Company recognises its social and statutory duty to employ disabled persons and pursues a policy of providing, wherever possible, 
the same employment opportunities to disabled persons as to others, and training for employees who have become disabled during the 
period when they were employed by the Group.

Information	is	provided	to	colleagues	regarding	the	Company	and	factors	affecting	its	performance	and	that	of	its	subsidiaries	is	provided	
through normal management channels and regular consultation. Further information regarding our colleagues can be found in the 
Directors’ section 172 statement on pages 24 to 27 and in the Corporate Social Responsibility Report on pages 73 to 78.

Elaine	O’Donnell	took	up	the	role	of	director	for	employee	engagement	with	effect	from	1	April	2019	and	her	engagement	programme	
has	been	developed	during	the	year.	This	has	included	attendance	at	a	number	of	“coffee	and	cake”	sessions	with	groups	of	Studio	
Retail employees, participation in a Q&A session at group senior leaders event, and reviews with divisional HR Directors of periodic 
colleague engagement surveys. Elaine has reported back to the Board on these activities and both she and senior management have been 
encouraged by the level of interaction and open dialogue which these initiatives have produced. The engagement programme will be 
developed further over the coming year.

Environmental matters
Information on environmental matters, including our greenhouse gas emissions is disclosed in the Corporate Social Responsibility Report 
on page 73 to 78.

Overseas Branches
The Group does not have any branches outside the United Kingdom.

UK Corporate Governance Code
The Company’s statement on corporate governance can be found in the Corporate Governance Report on pages 35 to 38. The Corporate 
Governance Report forms part of this Directors’ Report and is incorporated into it by its cross reference.

Political donations, expenditure and contributions
No	political	donations,	expenditure	or	contributions	were	made	during	the	financial	year	(2019:	£nil).

Substantial Shareholdings
As	at	27	March	2020	the	Company	had	been	notified	pursuant	to	the	Disclosure	and	Transparency	Rules	and/or	pursuant	to	the	Takeover	
Code of the following material interests of 3% or more in its share capital:

Frasers Group plc 
(formerly Sports Direct International plc) 
Schroders plc. 
FIL Ltd and FMR LLC 
Lombard Odier Asset Management 
Ennismore Fund Management 

Number 
of shares 

31,850,000 
16,399,128 
7,666,057 
3,631,689 
2,735,867 

Proportion 
of share 
capital 

36.84% 
18.971% 
8.86% 
4.20% 
3.16% 

Number of voting rights 
Direct 

Indirect 

31,850,000 
— 
— 
— 
— 

— 
16,399,128 
7,666,057 
3,631,689 
2,735,867 

There	have	been	no	further	notifications	between	27	March	2020	and	24	August	2020.

Studio Retail Group plc Annual Report 2020

Proportion 
of voting
rights

36.84%
18.971%
8.86%
4.20%
3.16%

33

 
 
 
 
 
Auditor
KPMG having served 10 years as the Company’s auditor, the audit committee has carried out an Article 16(3) selection procedure and 
recommended	its	first	and	second	choices	to	the	Board.	The	Board	has	accepted	the	audit	committee’s	first	choice	recommendation,	
concluding	that	Mazars	LLP	be	recommended	for	appointment	by	shareholders.	Mazars	LLP	has	notified	its	willingness	to	as	auditor	
to the Company and a resolution concerning their appointment will be proposed at the Annual General Meeting together with a 
resolution to authorise the directors to set the remuneration of the auditor. In making their recommendation to the Board, the audit 
committee	considered	Mazars	LLP	to	offer	a	highly	professional	and	competitively	priced	service,	as	well	as	a	comprehensive	and	
pragmatic approach to transition from the incumbent auditor. An analysis of audit and non-audit fees earned by the auditors during 
the year is set out in note 8 to the accounts.

Disclosure of information to the auditor
In the case of each of the persons who are directors of the Company at the date when this report was approved:

• 

• 

so	far	as	each	of	the	directors	is	aware,	there	is	no	relevant	audit	information	(as	defined	in	the	Companies	Act	2006)	of	which	the	
Company’s auditor is unaware; and

each of the directors has taken all the steps that he or she ought to have taken as a director to make himself or herself aware of any 
relevant audit information and to establish that the Company’s auditor is aware of that information.

This	confirmation	is	given	and	should	be	interpreted	in	accordance	with	the	provisions	of	s418	of	the	Companies	Act	2006.

Annual General Meeting
A separate circular comprising the notice of annual general meeting to be held on 30 September 2020 is being posted to shareholders 
with this Annual Report & Accounts and includes details of the business to be transacted at the meeting and an explanation of all 
resolutions to be considered at the Annual General Meeting. The AGM will include, in addition to the ordinary business of an annual 
general meeting, resolutions to allow political donations and to enable the Board to convene general meetings on short notice.

In light of the current UK Government measures in response to the Covid-19 pandemic and the Company’s desire to protect the health 
and safety of our shareholders and employees, our annual general meeting this year will be held as a closed meeting and as such 
shareholders will not be permitted to attend in person. Any shareholder seeking to attend the meeting will not be permitted entry. 
The	Company	will	make	arrangements	such	that	the	legal	requirements	to	hold	the	meeting	will	be	satisfied	through	the	attendance	
of a minimum number of directors and members (facilitated by the Company) in order to satisfy quorum requirements. The format 
of the meeting will be purely functional and will comprise of only the formal votes on each resolution as set out in the notice, without 
any business update or Q&A. Shareholders will have the opportunity to submit questions on the annual general meeting resolutions 
electronically before the meeting and such questions, limited to matters relating to the business of the annual general meeting itself, 
should be sent to SRLGroupEnquiries@studio.co.uk and answers to questions on key themes will be made available on our website – 
www.studioretail.group/investor-centre/shareholder-centre.

The situation surrounding the outbreak of COVID-19 is constantly evolving. The Board may reconsider whether shareholders should 
be allowed to attend the annual general meeting in the event that updated public health guidance or legislation is issued by the UK 
Government	(taking	into	account	first	and	foremost	the	health	and	safety	of	attendees).	Any	changes	to	the	annual	general	meeting	will	
be communicated to shareholders before the meeting through our website - www.studioretail.group/investor-centre/shareholder-centre 
and where appropriate, by RNS announcement. We trust that all our shareholders will understand the need for these precautions in light 
of Government public health guidelines on Covid-19.

Voting
Full details as to how to vote will be contained in the Notice of AGM and associated Form of Proxy to be issued to shareholders with this 
2020 Annual Report & Accounts.

Recommendation
The Board considers that all business to be proposed at the 2020 AGM is in the best interests of the Company and its shareholders as a 
whole and unanimously recommends that shareholders vote in favour of each resolution at the AGM. The full recommendation of the 
Board will be included in the Notice of AGM to be issued to shareholders with this 2020 Annual Report & Accounts.

By order of the Board

Mark Ashcroft 
Company Secretary

22 August 2020

34

Studio Retail Group plc Annual Report 2020

Directors’ ReportCorporate Governance Report

Compliance
The Board considers that throughout the year under review the Company has complied with the relevant provisions of the 2018 issue 
of the UK Corporate Governance Code (the “Code”), and with the rules of the UK Listing Authority. A copy of the Code can be located at 
https://www.frc.org.uk.

Application of the principles of the Code
At the heart of the Code is an updated set of Principles that emphasise the value of good corporate governance to long-term 
sustainable success. By applying the Principles, following the more detailed Provisions and using the associated guidance, the Company 
can now demonstrate through this report how the governance of the Company contributes to its long-term sustainable success and 
achieves wider objectives.

Board Leadership and Company Purpose
At 27 March 2020, the Board was made up of eight members comprising the Chairman, Ian Burke; three executive directors, namely the 
Chief	Executive,	Phil	Maudsley;	the	Chief	Financial	Officer,	Stuart	Caldwell;	and	the	Managing	Director	of	Studio	Retail	Ltd,	Paul	Kendrick;	
together with four non-executive directors. The non-executive directors are each considered by the Board to be independent of management 
and free of any relationship which could materially interfere with the exercise of their independent judgement. Biographical details of each 
of the directors, which illustrate their range of experience, are set out on page 29.

The Chairman, Ian Burke, joined the Board on 12 January 2017. The Board considers Ian Burke to have been independent at the time 
of his appointment as Non-Executive Chairman. Ian Burke’s other commitments are summarised in the biographical details on page 29. 
Ian took up the non-executive chair role at Pets at Home Group plc in May 2020 and retired from the chairmanship of Rank plc during 
the year. Since the year end his directorship at Intu Properties plc has also come to an end. The Board considers that Ian’s other 
commitments are not a constraint on his agreed time commitment to the Company.

Bill Grimsey retired from the Board at the conclusion of the 2019 AGM, following 7 years of service and Francois Coumau took over the 
chair of the Remuneration Committee at that time.

Paul Kendrick, was appointed to the Board on 16 December 2019. Paul joined the Group in May 2016 initially as Commercial Director and 
Deputy Managing Director of Studio Retail Ltd (SRL). He took over as Managing Director of SRL in April 2017 and has successfully managed 
the	first	part	of	SRL’s	transition	from	a	catalogue-based	business	into	a	truly	digital	company,	whilst	maintaining	significant	profitable	growth.

On 3 July 2020 we announced that Phil Maudsley will retire from the Board at the end of March 2021 following more than 30 years with 
the Group and that Paul Kendrick will take over as CEO of the Company at that time. This is the outcome from a structured development 
and succession plan implemented by the Board working with both Mr Maudsley and Mr Kendrick over the past two years. Mr Maudsley is 
fully involved with the transition.

The non-executive directors meet at least annually without the executive directors being present and meet separately to review the 
Chairman’s	performance	after	each	financial	year	end.

The	Board	assesses	annually	whether	each	non-executive	director	is	independent	against	the	criteria	set	out	in	the	Code	and	confirms	
that it has concluded that each of the non-executive directors is independent on that basis.

The Board considers that Mr Burke’s leadership experience at both executive and non-executive levels is enabling him to chair the Board 
with a clear focus and purpose whilst providing both support and robust challenge to the executive team. His time at Rank, leading a 
significant	player	in	a	regulated	industry	is	a	further	important	feature	of	his	previous	experience	and	is	valued	by	the	Board.

In addition to their general independence of mind and approach the non-executive directors each bring their own perspectives, 
experience	and	strengths	to	the	direction	of	the	Company,	together	comprising	a	balanced	team.	Clare	Askem	brings	significant	and	
relevant retail executive management experience; Mr Ball brings previous home shopping retail and consumer credit experience and 
current	financial	services	activity;	Mr	Coumau’s	consumer	product	background	and	web	based	business	activities	add	to	the	Board’s	
breadth of views; and Elaine O’Donnell brings her accountancy background and business consulting expertise to the group.

Directors are subject to election at the next annual general meeting following their appointment and are subject to reappointment at least 
every three years. The Board has determined that in the normal course non-executive directors will be asked to serve two terms of three 
years. However, the Board reserves to itself the discretion to extend terms beyond the two terms of three years, on an annual basis, if the 
particular circumstances warrant it, up to a maximum of 9 years.

The appointment and replacement of directors of the Company is governed by the Company’s Articles of Association, the Code, the 
Companies Act 2006 and related legislation. The Articles themselves may be amended by special resolution of the shareholders. The 
powers of directors are described in the Articles and the Terms of Reference of the main Board committees, copies of which are available 
on request, and are summarised in this Corporate Governance Report on pages 35 to 38.

Notwithstanding the above, and in line with the UK Corporate Governance Code, the Board has determined that all directors should stand 
for election or re-election on an annual basis and this approach will continue to be adopted at the 2020 Annual General Meeting.

Studio Retail Group plc Annual Report 2020

35

Conflicts of Interest
The	Company	has	a	procedure	for	the	disclosure,	review,	authorisation	and	management	of	directors’	conflicts	of	interest	and	potential	
conflicts	of	interest,	in	accordance	with	the	provisions	of	the	Companies	Act	2006.	The	procedure	is	included	in	the	Articles	of	Association	
and	has	been	adhered	to	by	the	Board	since	its	introduction.	In	deciding	whether	to	authorise	a	conflict	or	potential	conflict	of	interest,	
the	directors	must	have	regard	to	their	general	duties	under	the	Companies	Act	2006.	The	authorisation	of	any	conflict	matter,	and	the	
terms of authorisation are reviewed by the Board as appropriate and, as a minimum, on an annual basis.

Mr	Ball	is	non-executive	chairman	of	Ingelby	(2016)	Ltd,	trading	as	Panther	Logistics	and	Asset	Solutions,	and	has	notified	the	Board	of	
his interest in a contract between that company and Studio Retail Ltd for “two man” deliveries of Studio products to its customers. The 
contract was negotiated at arm’s length between the two companies and without any involvement from Mr Ball, who has no personal 
financial	interest	in	the	contract.	During	the	period	ended	27	March	2020,	no	director	had	any	other	material	interest	in	any	significant	
contract to which the Company or any subsidiary was a party.

Board Procedures
The Board and each of its standing committees has an annual programme of scheduled meetings with dates settled well in advance of 
the start of each year. In addition, meetings can be called at short notice as and when circumstances dictate. The Board receives adequate 
and timely information to enable the directors to discharge their duties. In addition to matters statutorily reserved for a board, there is an 
agreed schedule of matters reserved for the Board for collective decision including:

•  determining the strategy and control of the Group;

• 

• 

• 

• 

• 

amendments to the structure and capital of the Group;

approval	of	financial	reporting	and	internal	controls;

approval	of	capital	and	revenue	expenditure	of	a	significant	size;

acquisitions and disposals above a prescribed level; and

corporate governance matters and approval of Group policies and risk management strategies.

The	Board	delegates	to	management	the	day	to	day	management	of	the	Company’s	businesses	and	other	matters	not	specifically	
reserved to the Board.

Further	details	relating	to	the	Company’s	internal	control	and	risk	management	systems	in	relation	to	the	financial	reporting	process	can	
be found in the Report of the Audit Committee on pages 67 to 70 and in the Report of the Risk Committee on pages 71 to 72. The Reports 
of the Audit Committee and the Risk Committee form part of this Corporate Governance Report and are incorporated into this Corporate 
Governance Report by reference.

To	enable	the	Board	to	perform	its	duties	effectively	all	directors	have	full	access	to	all	relevant	information	and	to	the	services	of	the	
Company Secretary whose responsibility it is to ensure, through the Chairman, that Board procedures are followed. The appointment and 
removal of the Company Secretary is a matter reserved for the Board. There is an agreed procedure whereby directors wishing to take 
independent legal advice in the furtherance of their duties may do so at the Company’s expense. Appropriate training is available to all 
directors on appointment and on an ongoing basis as required.

The terms of reference for each of the Board Committees are available on request from the Company Secretary or on the Company’s 
website (www.studioretail.group).

Attendance at Board and Committee Meetings
The	Board	held	nine	scheduled	meetings	during	the	financial	year	with	full	attendance	by	all	Board	members	in	each	case.	In	addition,	
the Board held a total of six meetings at short notice by telephone conference call during the year. These impromptu meetings took 
place in the run up to the exchange of conditional contracts for the sale of Findel Education Ltd in December 2019, and towards 
the	end	of	the	financial	year	in	response	to	the	Covid-19	pandemic.	Again,	there	was	full	board	attendance	at	each	of	these	short	
notice meetings.

The Audit Committee held 4 scheduled meetings during the year; the Remuneration Committee held 5 scheduled meetings; the 
Risk Committee 3 scheduled meetings and the Nomination Committee two scheduled meetings. The Audit Committee also held one 
unscheduled meeting during the period at short notice which could not be arranged at a time when all members were available and 
consequently Clare Askem could not attend that meeting. On this occasion Elaine O’Donnell, the Chair of the Committee, discussed the 
issues covered with Clare Askem.

36

Studio Retail Group plc Annual Report 2020

Corporate Governance ReportBoard Effectiveness
In	2017	the	Board	completed	its	first	independently	facilitated	review	of	its	effectiveness,	and	the	effectiveness	of	its	standing	committees.	
The review was facilitated by Mr Tom Bonham Carter of Armstrong Bonham Carter LLP. The Board accepted the conclusions of the review 
at	that	time	and	has	implemented	further	improvements	in	its	processes	and	performance	identified	in	that	evaluation	process.

During the current year, the Board continued to build on the outcomes from that external assessment and towards the end of the 
financial	year	the	Chairman	held	one	to	one	reviews	by	telephone	with	each	of	the	non-executive	directors.	The	Covid-19	pandemic	struck	
at	the	time	when	the	Board	would	ordinarily	carry	out	its	annual	review	of	effectiveness	and	the	Board	restricted	its	review	at	this	time	to	
these one to one discussions, concerned that the focus of the executive team should be directed solely to the Group’s management of the 
Covid-19 crisis.

The Senior Independent Director, Greg Ball, chairs annual meetings of the independent non-executive directors to discuss the 
performance of the Chairman. The Senior Independent Director then discusses the results of the assessment with the Chairman.

Relations with Shareholders
The Company recognises the importance of communicating with its shareholders, to ensure that its strategy and performance are 
understood. This is achieved principally through the Interim Report, periodic trading statements, the Annual Report and the Annual General 
Meeting. In addition, a range of corporate information is available to investors on the Company’s website (www.studioretail.group).

The Chairman, the CEO and the CFO are primarily responsible for investor relations. The Company has a concentrated share register, 
with	Frasers	Group	(36.8%),	Schroders	(16.7%)	and	Fidelity	(8.9%)	having	significant	voting	rights	(figures	correct	as	at	27	March	2020).	
Feedback from major shareholders is reported to the Board and discussed at its meetings and from time to time the Chairman also 
discusses the views of the Company’s major shareholders with the non-executive directors. Formal presentations are made to institutional 
shareholders following the announcement of the Company’s full year and half year results and the slides used in those presentations 
are published on the Company’s website (www.studioretail.group). The Chairman of the Remuneration Committee also writes to major 
shareholders and the main proxy voting agencies ahead of the annual non-binding AGM vote on the Remuneration Report when there 
are	any	significant	changes	to	the	basis	of	incentive	arrangements	for	executive	directors,	and	ahead	of	the	triennial	vote	on	the	Directors’	
Remuneration Policy.

As noted above, Frasers Group holds 36.8% of the Company’s listed shares. Consequently, as required under the Listing Rules of the UK 
Listing Authority, the Company has entered into a Relationship Agreement with Frasers Group, which seeks to protect the interests of 
other shareholders.

In addition, Mr Liam Rowley has been nominated as Board Observer of the Company’s Board meetings on behalf of Frasers Group. 
Mr	Rowley	receives	board	papers	(redacted	as	appropriate	to	address	conflict	issues)	and	attends	but	has	no	right	to	vote	at	Board	
meetings. He does not attend Committee meetings. The terms of this arrangement are set out in an exchange of letters between the 
Chairmen of the two companies and is also regulated by a Non-Disclosure Agreement between the two companies. Mr Rowley attended 
4 Board meetings during the year but has not attended meetings, nor (at his request) has he received board papers, since January 2020.

The Board has sought to maintain its constructive relationship with Frasers Group, despite its vote against the re-appointment of 
Mr Caldwell at the Company’s 2019 AGM. That resolution was nevertheless passed with 58.06% voting in favour of the resolution and 
with only 2,059 shares voting against in addition to Frasers Group. In January 2020, the Company issued an update on this substantial 
vote against. It was the Board’s understanding at the time of the 2019 AGM that Frasers Group had concerns regarding the Company’s 
accounting policies, and in particular, the treatment of Frasers Group as a related party in the Company’s 2019 Statutory Accounts and 
its inventory and depreciation policies. The Audit Committee had reviewed these areas as part of the 2019 annual audit process and fully 
agreed with the accounting and reporting positions taken in each case, as did the entire Studio Board. The Board stated that it continued 
to	have	full	confidence	in	Mr	Caldwell,	who	continues	as	our	CFO.

The Company continued to engage with representatives from Frasers Group to understand their concerns more fully and exchanged 
views on the relevant issues. During the review of the Company’s Interim Report in December 2019, the Audit Committee again reviewed 
the Company’s accounting policies and the judgements made in applying those policies in recent years as well as the recommendations 
from Frasers Group. The Board remains fully supportive of the existing policies and judgements in the context of the Company’s business 
model	and	activities	and	continues	to	have	full	confidence	in	Mr	Caldwell.

The Board recognises that the Annual General Meeting is the principal forum for dialogue with private shareholders. All directors normally 
attend the Annual General Meeting and are available to answer any questions that shareholders may wish to raise. The Notice of Meeting 
is sent to shareholders at least 20 working days before the meeting. Shareholders vote on a poll and the results are announced to the 
market and on the Company’s website after the close of the meeting.

In light of the current UK Government measures in response to the Covid-19 pandemic and the Company’s desire to protect the health 
and safety of our shareholders and employees, our annual general meeting this year will be held as a closed meeting and as such 
shareholders will not be permitted to attend in person. Further detail of the arrangements for this year’s annual general meeting is set out 
in the Directors’ Report on page 34.

Studio Retail Group plc Annual Report 2020

37

Powers of the Board
The directors manage the business of the Company subject to the Companies Act 2006 and the Articles of Association of the Company 
and subject to such directions as are prescribed by the Company by special resolution.

The Board may exercise all the powers of the Company to borrow money and to mortgage or charge its undertaking, property, 
assets and uncalled capital and to issue debentures and other securities whether outright or as collateral security, for any debt, 
liability or obligation of the Company or of any third party. The Board must restrict the borrowings of the Company and exercise all 
powers of control exercisable over its subsidiaries (if any) so that the total amount of the Findel Group’s borrowings (exclusive of 
inter-group borrowings) do not exceed £450,000,000. However, the Company may pass an ordinary resolution allowing borrowings 
to exceed such limit.

The Board may, subject to the provisions of the Companies Act and shareholder approval where required, exercise its authority to allot 
shares, grant rights to subscribe for shares or to convert any security into shares. Shares may be issued with such rights or restrictions 
as may be approved by resolution of the shareholders and shares may be issued on terms that they are, or at the option of the Company 
may be liable to be, redeemed. The Board may, prior to allotment, determine the terms, conditions and manner in which shares can be 
redeemed by the Company.

Nominated Directors
Greg Ball is the Company’s Senior Independent Director.

Elaine O’Donnell is the director with a particular focus on colleague (employee) engagement. A programme of work has been 
developed by her with the executive team during the current year and is reported on in the Stakeholder Engagement and Gender 
Diversity section of this report on pages 24 to 27.

Committee Membership
During the year the membership of the Board’s standing committees remained as before, save that:

•  On 25 July 2019, upon his retirement from the Board, Bill Grimsey also stepped down from membership of the Audit Committee, the 

Risk Committee, the Remuneration Committee (as Chair) and the Nomination Committee;

• 

Francois Coumau took over the Chair of the Remuneration Committee on Bill’s retirement.

•  Clare Askem joined the Audit Committee on 23 September 2019 and the Remuneration Committee on 27 February 2020.

Since the year end Clare Askem has also been appointed to the Nomination Committee.

Details of the membership of the committees as at the end of the period under review are included on page 29.

Audit Committee
The Audit Committee operates under written terms of reference which are available on the Company’s website (www.studioretail.group) 
and is comprised solely of independent non-executive directors. It is chaired by Elaine O’Donnell. The Committee’s report is set out on 
pages 67 to 70. The Audit Committee as a whole has the required competence relevant to the sectors in which the Group operates.

Risk Committee
The Risk Committee operates under written terms of reference and is comprised solely of independent non-executive directors. It is 
chaired by Greg Ball. The Committee’s report is set out on pages 71 to 72.

Remuneration Committee
The Remuneration Committee operates under written terms of reference. It is comprised solely of independent non-executive directors 
and is chaired by Francois Coumau. The Committee’s report is set out on pages 39 to 65.

Nomination Committee
The Nomination Committee operates under written terms of reference and is comprised of the Chairman, and the independent non-
executive directors. It is chaired by the Chairman, Ian Burke. The Committee’s report is set out on page 66.

Terms of Reference and Role Statements
The terms of reference for each of the above Committees, together with Role Statements for the Chairman, the Chief Executive and the 
Senior Independent Director are available on the Company’s website (www.studioretail.group)

On behalf of the Board

Mark Ashcroft 
Company Secretary

22 August 2020

38

Studio Retail Group plc Annual Report 2020

Corporate Governance ReportBoard Report on Directors’ Remuneration

Dear Shareholder
On behalf of the Board, I am pleased to present the Directors’ Remuneration Report for the year ended 27 March 2020.

This report is divided into three parts: this letter providing a summary of key information, a detailed Director’s Remuneration Policy 
Report that sets out proposed 2020 policy changes (‘the 2020 Policy’), and an Annual Report on Remuneration which sets out how the 
remuneration policy will be applied over the year ending 26 March 2021 and how it was implemented over the year ended 27 March 2020.

Our approach to remuneration is governed by our directors’ remuneration policy which received binding shareholder approval at the 
2017	AGM	and	came	into	formal	effect	from	that	date.	In	line	with	regulatory	requirements	the	policy	is	subject	to	a	vote	at	the	2020	
AGM. During the year, the Committee conducted a full policy review in the light of the growth strategy for the business over the lifetime of 
the new policy, developments in remuneration governance and market best practice.

The 2020 Remuneration Policy and key changes
The Committee believes that the current policy has served the Company and its shareholders well. The current remuneration framework 
consists	of	a	base	salary,	modest	benefits	and	pension	provision,	and	annual	and	long-term	incentive	arrangements	designed	to	provide	a	
simple, performance-based package that supports sustainable value creation for our shareholders.

To	ensure	that	packages	are	sufficiently	competitive	and	drive	performance	to	further	strengthen	the	alignment	between	shareholders	
and executives, the main change proposed is in relation to a rebalancing of the short- and long-term incentive opportunities. However, 
recognising current economic climate and volatility, the Committee does not intend to implement increases to incentive opportunities 
during	the	2020/21	financial	year.

Summary of key policy changes
•  Rebalancing of the short- and long-term incentive opportunities and introduce bonus deferral as follows:

 –

 –

Increase the maximum bonus opportunity from 100% of salary to 125% of salary

25% of any bonus will be taken in shares which (after settlement of any tax or withholdings) must be held for three years and will 
be subject to malus and clawback

 – Decrease the normal PSP policy grant limit from 150% of salary to 125% of salary. The current intention is that normal PSP grants 

will remain at 100% of salary

Increase in-post shareholding requirements from 100% of salary to 150% of salary

Introduce post-cessation shareholding requirements so that leavers will have a requirement to hold 50% of their pre-cessation 
shareholding requirement (or the actual shareholding if lower) for two years from leaving. This requirement will apply to shares 
vesting under the PSP programme granted from 2020 onwards. Any shares purchased by an executive will be excluded from the 
requirement

For new directors, a pension contribution in line with the workforce (currently 6.5% of salary) may be made. Pension provision for the 
current	CEO	(who	will	retire	at	the	end	of	the	current	financial	year)	and	CFO	will	be	capped	in-line	with	their	existing	entitlements.	The	
Committee is working with the CFO to ensure that his pension contributions transition to the level of the workforce by 2022/23

• 

• 

• 

While not part of the policy, the Committee has also undertaken a review of the metrics attached to PSP awards, currently equally 
weighted	between	EPS	and	absolute	TSR	growth.	Given	the	volatile	share	price	and	the	relative	lack	of	free	float,	the	Committee	concluded	
that a greater weighting on EPS would be more appropriate and that therefore the TSR element should be reduced to one third of the 
award with EPS correspondingly increased to two thirds.

Performance and remuneration for 2019/20
FY2019/20 was an eventful year. We made further progress on our strategic objectives to transition Studio to a digital value retail 
business and the disposal of Findel Education, and trading performance at Studio was strong in the period leading up to Christmas but 
more inconsistent at other times. In making its assessment of performance against annual bonus plan objectives, the Committee noted 
that	the	Group’s	financial	performance	represented	growth	in	Group	revenue	of	2.2%,	adjusted	profit	before	tax	growth	of	8.6%	but	an	
adjusted	free	cash	flow	decline	of	17.8%.	Overall,	this	shows	the	resilience	of	our	business	model	in	a	challenging	retail	environment.	The	
Committee gave careful consideration to the formulaic outturn of the annual bonus in the context of overall business performance and 
wider economic considerations. It concluded that notwithstanding the performance achieved against a number of the measures, no bonus 
would be payable for the year under review.

With regards to our longer-term performance, the FY17 Performance Share Plan (“PSP”) awards which were granted on 4 July 2017 to 
the	Chief	Executive	and	on	20	July	2017	to	the	Chief	Financial	Officer	were	subject	to	absolute	share	price	appreciation	and	adjusted	
EPS targets. Adjusted EPS grew by 19.2% p.a. over the performance period, and as a result, vesting was 49% of maximum. In assessing 
the result of the performance condition, the Committee exercised its discretion to ensure that any adjustments made in the calculation 
of EPS were appropriate in light of changes in accounting standards and group accounting policies since the targets were set. Full 
details of the adjustments made can be found on page 60 and 61. The absolute share price targets applicable to these awards were not 
met	and	none	of	the	share	price	element	vested.	For	the	Managing	Director,	Studio,	his	award	was	based	on	Studio	operating	profit	
targets, with 44% of the award vesting.

Studio Retail Group plc Annual Report 2020

39

Implementation of remuneration policy for 2020/21
The remuneration package for our executive directors will continue to be made up of base salary, plus pension contributions and 
benefits,	and,	subject	to	stretching	performance	conditions,	an	annual	bonus	that	from	2020/21	will	be	delivered	in	a	mix	of	cash	
and awards of shares under the PSP. Within this framework we will be taking the following approach to the implementation of the 
remuneration policy for the year ending 26 March 2021:

• 

Salary – In line with the position for employees generally, there will be no salary increase for Executive Directors on 1 August 2020. 
The Company may revisit this position later in the year, which is in line with the position for the wider population

•  Bonus – Although it is proposed the Policy maximum is increased, the maximum annual bonus will remain at 100% of salary for all 
executive directors. 25% of any bonus paid will be taken in shares which (after settlement of any tax or withholdings) must be held 
for	three	years.	55%	of	the	bonus	will	be	subject	to	financial	performance	which	will	be	based	on	the	achievement	of	targeted	levels	
of	Adjusted	Profit	Before	Tax.	For	the	CFO	and	MD,	Studio,	a	further	30%	will	be	based	on	growth	in	active	credit	customers	(with	
appropriate	conditionality	to	ensure	appropriate	lending	activities),	reflecting	its	importance	as	a	base	for	potential	future	growth.	
These will operate alongside a minority element (15%) based on pre-agreed personal objectives. For the CEO, 10% will be based on 
growth in active credit customers and 10% based on CMA clearance of the FEL sale, with the remainder based on pre-agreed personal 
objectives. These will include an element of assessment relating to a successful transition to the new CEO. Any pay-out under the 
bonus (including for the personal performance element) will be subject to Adjusted PBT being above the threshold target and there 
being no material incidence of bad behaviour in relation to Treating Customers Fairly during the year.

•  PSP – It is intended that the executive directors will receive PSP awards of 100% of salary in 2020/21. As noted above, the 2020 PSP 
awards will be subject to performance conditions measured over a period of three years with two thirds based on EPS targets and 
one third based on absolute total shareholder return (TSR) targets.

• 

Enhancing shareholder alignment – In addition to ensuring that the short- and long-term performance measures and targets we set 
are closely linked to the achievement of the Company’s key strategic and business objectives, a proportion of bonus will be delivered 
in shares, pay is subject to recovery and withholding provisions, a two-year post-vesting holding period operates for PSP awards, 
increased in-post share ownership requirements apply and a post-cessation shareholding requirement has been introduced – all 
features intended to further enhance the alignment of interest between executive directors and shareholders and to contribute to an 
appropriate level of risk mitigation.

The	Board	is	satisfied	that	the	proposed	policy	continues	to	provide	a	good	balance	between	potential	rewards	to	executive	directors	on	
the one hand, and, on the other, measures and targets which are appropriately stretching and that are aligned with the delivery of the 
overall long-term success of the Company.

Changes to the Board
On 16 December 2019 we welcomed Paul Kendrick to the Board in the role of Managing Director, Studio. He receives a base salary of 
£350,000, a car allowance of £15,000, private medical insurance, and a pension contribution aligned to that of the general workforce at 
6.5% of salary. His bonus opportunity for FY2019/20 was 100% of salary and, in line with the approach for other Executive Directors, this 
will remain at 100% of salary in FY 2020/21. He will receive a PSP award with a face value of 100% of salary in FY 2020/21.

As announced on 3 July 2020, Phil Maudsley will retire following more than 30 years of service with the Company, with Paul Kendrick then 
assuming	the	role	of	CEO.	Phil	will	remain	CEO	until	the	end	of	the	financial	year,	26	March	2021.	He	will	continue	to	receive	base	salary,	
pension	and	benefits	up	until	that	date.	He	will	be	eligible	for	an	annual	bonus	for	the	financial	year	which,	in	line	with	our	policy	for	
departing directors, will be paid in cash subject to performance over the period. He will receive a PSP award with a face value of 100% of 
salary	in	FY	2020/21.	Reflecting	his	retirement,	tenure	and	leadership,	the	Board	intends	to	grant	good	leaver	status,	in	which	event	his	
outstanding PSP awards remain eligible to vest subject to performance conditions, which will be measured over the original performance 
period,	with	time	pro-rating	applied.	Paul	Kendrick’s	package	for	the	role	as	CEO	will	be	finalised	closer	to	the	time	when	he	takes	up	the	
role and will therefore be disclosed in due course. His package will be set in line with the approved policy in place at the time.

On behalf of the Board, I would like to thank shareholders for their continued backing and look forward to your support for our 
remuneration report at the 2020 AGM.

Francois Coumau 
Chair of the Remuneration Committee

22 August 2020

40

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ RemunerationRemuneration Policy Report

Introduction
This report has been prepared in accordance with the requirements of the Large and Medium-sized Companies and Groups (Accounts 
and Reports) Regulations 2013 (as amended) (the ‘Regulations’). The report also meets the relevant requirements of the Listing Rules 
of the Financial Conduct Authority and describes how the Board has applied the principles of good governance relating to directors’ 
remuneration.

This	policy	report	will	be	subject	to	a	binding	vote	at	the	2020	AGM	and,	if	it	is	approved,	will	be	effective	from	the	date	of	approval.	The	
policy will run until the 2023 AGM, unless a further policy is submitted for shareholder approval prior to that meeting. In 2019/20 we have 
operated under our previous remuneration policy (approved at the 2017 AGM). The previous policy is included in our 2016/17 Directors’ 
Remuneration Report and can be accessed from our website at www.studioretail.group.

The Annual Report on Remuneration, along with the Annual Statement from the Committee Chairman, will be put to a single advisory 
vote at the 2020 AGM. The regulations require the auditors to report to the Company’s members on the ‘auditable parts’ of the directors’ 
remuneration report and to state whether, in their opinion, the parts of the report that have been subject to audit have been properly 
prepared in accordance with the relevant legislation. The parts of this report which have been audited have been highlighted accordingly.

Policy on Remuneration of Executive Directors
The key objectives of the remuneration policy for Executive Directors are:

• 

• 

• 

• 

To provide a competitive remuneration package which will attract and retain the highest calibre of executive;

To ensure that individual rewards and incentives drive behaviours that are consistent with the company strategy and values, are 
properly aligned with personal performance, the performance of the Group, and the interests of shareholders;

To	structure	remuneration	packages	so	a	significant	proportion	is	performance	related,	does	not	reward	poor	performance	or	
encourage undue risk-taking;

To operate simple, transparent incentive structures which allows clear understanding by executives and external stakeholders, with a 
clear aim to reward for long-term shareholder value creation; and

• 

To set executive pay packages having had due regard to pay and employment conditions in the wider workforce.

In forming this policy, the Committee has taken into account the 2018 UK Corporate Governance Code (‘the Code’) together with guidance 
from the FCA, institutional investors and investor bodies (including Glass Lewis, ISS and the Investment Association). The Committee 
endeavours to structure remuneration for Executive Directors and senior executives so that it should not raise environmental, social or 
governance (ESG) risks by inadvertently motivating irresponsible behaviour and that it should reward sustainable, long-term, performance 
and sound risk management.

The	remuneration	policy	is	reviewed	regularly	and	the	Committee	is	satisfied	that	the	current	policy	does	not	encourage	undue	risk	taking	
(e.g. due to the range of performance metrics used in incentive plans and the substantial weighting towards long-term performance) and 
that	it	is	not	in	conflict	with	the	company’s	policies	on	internal	controls	that	are	used	to	manage	risk	more	generally.

The Committee takes due account of remuneration structures elsewhere in the Group when setting pay for the Executive Directors (for 
example, consideration is given to the overall salary increase budget).

Changes to the remuneration policy approved by shareholders at the 2017 AGM
The Committee has undertaken a review of the existing remuneration policy taking account the Group’s strategic objectives and 
developments in the executive pay environment and the requirements of the Code. The current policy already includes a number of 
features	that	are	in	line	with	the	updated	Code.	However,	in	order	to	maintain	flexibility	over	the	next	three	years	and	to	enable	us	to	
retain and attract executive talent, several changes are proposed to both policy and its implementation:

• 

• 

• 

the pension policy for new executive director appointees has been amended to ensure that the level of Company contributions they 
may	receive	will	be	line	with	those	offered	to	the	wider	UK	workforce:	currently	up	to	a	maximum	of	6.5%	of	salary.	The	Committee	
is working on a transition plan to align current Executive Director pension contributions to that of the general workforce over time; 
increase in the annual bonus Policy maximum from 100% of salary to 125% of salary with 25% of any bonus taken in shares which 
(after settlement of any tax or withholdings) must be held for three years and will be subject to malus and clawback. Note that in light 
of current economic circumstances the maximum annual bonus will be held at 100% of salary for 2020/21;

reduction to normal maximum annual grant limit under the PSP from up to 150% of salary to up to 125% of salary (current normal 
grant levels are at 100% of salary); and

increase of in-post shareholding requirements from 100% of salary to 150% of salary, to be built up over a 5-year period, and the 
introduction of a post-cessation shareholding requirement.

Studio Retail Group plc Annual Report 2020

41

Policy table

Purpose 
and Link to 
Strategy

Base Salary

To attract 
and retain 
high calibre 
executives.

Amendments to 
previous policy

No changes proposed.

Operation

Maximum

Performance Metrics

Normally reviewed on an 
annual basis with increases 
effective	from	1	August.

Takes into account:

•  pay levels in companies 
of comparable size 
and complexity, 
skills, knowledge and 
experience of the 
individual;

• 

• 

• 

individual performance 
and development 
within the role;

any change in 
responsibilities;

rates	of	inflation	and	
market wide wage 
increases in comparable 
companies; and

•  pay and employment 

conditions elsewhere in 
the Group.

Salary levels are normally 
reviewed annually and 
are eligible for increases 
during the three-year policy 
period.

A broad assessment of 
individual and corporate 
performance is considered 
as part of the annual review 
process.

While no maximum 
applies, the Committee 
will be guided by the 
salary increase budget (in 
percentage of salary terms) 
set across the workforce 
generally.

Increases beyond those 
linked to the workforce (in 
percentage of salary terms) 
may be awarded in certain 
circumstances such as 
where there is a change in 
responsibility, experience 
or	a	significant	sustained	
increase in the scale of the 
role and/or size, value and/
or complexity of the Group 
or where salary levels have 
become out of line with 
market	rates	for	fulfilling	
similar roles in companies 
of comparable size and 
complexity.

42

Studio Retail Group plc Annual Report 2020

Remuneration Policy ReportAmendments to 
previous policy

Current Executive 
Director pension 
contributions will 
transition to the level 
of the workforce by 
2022/23.

Minor amendment to 
payment of business-
related expenses if 
these are deemed to 
be	taxable	benefits.

Purpose 
and Link to 
Strategy

Pension

To provide 
market 
competitive 
long-term 
retirement 
benefits	
and reward 
mechanisms.

Benefits

To provide 
cost	effective	
employee 
benefits.

Operation

Maximum

Performance Metrics

None.

None.

The Company’s policy, 
other than in the case of 
legacy arrangements, is to 
limit pension contributions 
to 15% of salary, reducing 
to the level of the 
workforce by 2022/23.

Phil Maudsley’s company 
pension contribution is set 
at £83,020.

For Paul Kendrick and 
new directors, a pension 
contribution in line with the 
workforce (currently 6.5% 
of salary) may be made.

The value of insured 
benefits	may	vary	year-
on-year based on the cost 
of providing the insured 
benefit	and	is	included	in	
the	single	total	figure	table.

Any all-employee share 
incentive will be operated 
within the limits set by 
HMRC from time to time.

Pension	benefits	are	
typically provided either 
through

(i) a contribution to 
a personal pension 
arrangement or

(ii) a cash supplement in 
lieu of pension provision or 
a mix of both.

Only basic salary is 
pensionable.

Benefits	include	a	company	
car or car allowance, fuel, 
private medical insurance, 
home telephone costs 
and participation in any all 
employee share incentive 
plan adopted by the 
Company.

The Committee may elect 
to	offer	Executive	Directors	
other	employee	benefits	
on broadly similar terms as 
other employees.

In the event that an 
Executive Director is 
required to relocate, 
reasonable expenses or an 
allowance may be payable.

Any reasonable business-
related expenses can be 
reimbursed, including tax 
thereon.

Studio Retail Group plc Annual Report 2020

43

Amendments to 
previous policy

Increase in bonus 
maximum from 100% 
of salary to 125% of 
salary.

Delivery of 25% of any 
bonus in shares which 
must be held for three 
years.

Purpose 
and Link to 
Strategy

Operation

Maximum

Performance Metrics

Performance-related bonus

Bonus opportunity of up to 
125% of salary.

To incentivise 
and reward 
for the 
achievement 
of short-
term targets 
linked to the 
company’s 
annual KPIs.

A bonus is paid based 
on the achievement of 
performance conditions 
set at the beginning of the 
financial	year.

Annual bonuses will 
normally be paid part in 
cash and part in shares.

At least 25% of any bonus 
paid will normally be 
delivered in shares which 
(other for any sales to pay 
tax of statutory deductions) 
must be held for 3 years.

Participants may be entitled 
to dividend equivalents in 
respect of vested shares.

Clawback provisions 
enable the Committee to 
reclaim any bonus paid 
(as cash or shares) as a 
result of performance 
that is later the subject 
of a restatement of the 
Company’s results within 
a three-year period, an 
error, serious reputational 
damage, corporate failure 
or gross misconduct.

Annual bonus will 
be earned based on 
performance against 
metrics linked to the 
Company’s strategy, key 
performance indicators and 
other operational goals.

A majority of annual bonus 
will be earned against a 
challenging graduated 
scale	of	financial	targets	
(e.g.	profit)	with	the	targets	
set with reference to the 
Company’s planning for the 
year.

A minority of the bonus 
may be based upon the 
achievement of a number 
of key business objectives 
tailored to the individual 
executive (e.g. personal 
targets, strategic objectives 
or business unit objectives).

For achieving the threshold 
performance targets, 
typically no more than 20% 
of the maximum bonus 
opportunity is payable.

Maximum payment can 
only be earned as a result 
of performance above 
the Company’s business 
plan for the year with a 
graduated scale operating 
between threshold and 
maximum performance 
levels.

The Committee will review 
the bonus outcome to 
ensure	that	it	reflects	
underlying Company 
performance over the year. 
The Committee may amend 
the	pay-out	to	better	reflect	
performance or any other 
circumstances if it feels it is 
appropriate to do so.

44

Studio Retail Group plc Annual Report 2020

Remuneration Policy ReportAmendments to 
previous policy

Reduction of maximum 
normal policy grant 
limit from 150% of 
salary to 125% of 
salary.

Purpose 
and Link to 
Strategy

Operation

Maximum

Performance Metrics

Performance Share Plan ('PSP')

PSP grants of up to 125% of 
salary (or 200% of salary in 
exceptional circumstances 
such as recruitment).

To incentivise 
and reward 
for the 
achievement 
of long-term 
targets which 
support the 
business 
strategy.

Aligns 
Executives’ 
interests 
with those of 
shareholders.

Annual grant of share-
based awards which are 
subject to performance 
conditions and normally 
vest three years from grant.

A holding period applies 
which requires all vested 
shares (net of tax) to be 
held by the executive for a 
period of two years.

Participants may be entitled 
to dividend equivalents in 
respect of vested shares.

Clawback provisions 
enable the Committee to 
reclaim any amount paid 
as a result of performance 
that is later the subject 
of a restatement of the 
Company’s results within 
a three-year period, an 
error, serious reputational 
damage, corporate failure 
or gross misconduct.

PSP awards vest subject 
to the achievement of 
performance conditions 
linked to Company strategy. 
The current performance 
conditions are based on 
absolute TSR and EPS 
growth targets.

If alternative measures are 
introduced in conjunction 
with or in place of EPS and 
TSR, this would be subject 
to prior consultation with 
major investors.

Up to 20% of an award 
may vest for threshold 
performance with full 
vesting taking place for 
equalling, or exceeding, the 
maximum performance 
targets.

The Committee will review 
the vesting outcome to 
ensure	that	it	reflects	
underlying Company 
performance over the 
performance period. The 
Committee may amend the 
pay-out	to	better	reflect	
performance or any other 
circumstances if it feels it is 
appropriate to do so.

Studio Retail Group plc Annual Report 2020

45

Purpose 
and Link to 
Strategy

Operation

Maximum

Performance Metrics

Share ownership Guidelines

None.

In-post requirements
The share ownership 
guideline is currently set 
at 150% of salary, built up 
over a 5-year period, for 
directors and this shall be 
kept under review over the 
life of the policy.

Post-cessation 
requirement
75% of salary (or the actual 
shareholding if lower) on 
departure for two years.

To provide 
a continued 
focus on 
long-term 
sustainable 
value creation 
and to 
further align 
executives’ and 
shareholders’ 
interests.

In-post requirements
Executive Directors are 
expected to retain no fewer 
than 50% of any shares 
delivered under the PSP 
net of taxes until such 
time as their target share 
ownership guideline has 
been achieved.

Post-cessation 
requirement
For shares acquired from 
vested PSPs granted from 
2020 onwards, leavers 
will be expected to retain 
shares at a level equal 
to the lesser of half their 
in-post requirement or 
the actual shareholding 
on departure for two 
years post-cessation of 
employment. Any shares 
purchased by an Executive 
will not count towards the 
requirement.

Amendments to 
previous policy

Increase of in-post 
share ownership 
requirement from 
100% of salary to 150% 
of salary.

Introduction of a 
timeframe under 
which executives 
are to build the in-
post shareholding 
requirements.

Introduction of post-
cessation shareholding 
requirement.

46

Studio Retail Group plc Annual Report 2020

Remuneration Policy ReportAmendments to 
previous policy

Minor amendment to 
payment of business-
related expenses if 
these are deemed to 
be	taxable	benefits.

Purpose 
and Link to 
Strategy

Operation

Maximum

Performance Metrics

Non-Executive Director’s Fees

None.

The current fee levels may 
be increased during the 
three-year period that 
the remuneration policy 
operates to ensure they 
continue to appropriately 
recognise the time 
commitment of the role, 
increases to fee levels for 
Non-Executive Directors in 
general and fee levels in 
companies of a similar size 
and complexity.

Non-Executives are not 
eligible to participate in any 
incentive arrangements.

To attract 
and retain 
individuals 
with relevant 
experience and 
knowledge to 
enhance the 
Board.

The Committee is 
responsible for setting the 
Company Chairman’s fee. 
The Chairman receives a 
single consolidated fee, 
paid in cash, encompassing 
all his responsibilities.

The Board as a whole 
(excluding the Non-
Executive Directors) is 
responsible for setting the 
level of remuneration for 
Non-Executive Directors.

Non-Executives’ fees are 
paid in cash and comprise 
a base fee and additional 
fees for chairing Board 
committees or holding the 
senior independent director 
role or other similar roles. 
Fee levels are reviewed 
periodically and take into 
account:

• 

• 

skills, knowledge and 
experience of the 
individual;

the expected time 
commitments, scope 
and responsibilities of 
each role; and

•  market rates at 
companies of a 
comparable size and 
complexity.

Non-Executive Directors 
are excluded from any 
discussions relating to their 
own fees.

Any reasonable business-
related expenses can 
be reimbursed, and 
hospitality/travel or 
other	benefits	linked	to	
performance of the role 
may also be met by the 
Company including any tax 
thereon.

Studio Retail Group plc Annual Report 2020

47

Operation of the Annual Bonus Plan & LTIP Policy
The Committee will operate the annual bonus plan and PSP according to their respective rules and in accordance with the Listing Rules 
and HMRC rules where relevant. The Committee retains discretion, consistent with market practice, in a number of regards to the 
operation and administration of these plans. For example, these include the following (albeit with quantum and performance targets 
restricted to the descriptions detailed in the policy table above):

•  Participants of the plans;

• 

• 

• 

The timing of grant of award and/or payment;

The size of an award and/or a payment;

The determination of vesting, including discretion to override formulaic outcomes;

•  Discretion required when dealing with a change of control (e.g. the timing of testing performance targets and basis of measurement) 

or restructuring of the Group;

•  Determination of a good/bad leaver for incentive plan purposes based on the rules of each plan and the appropriate treatment 

chosen;

•  Whether malus and/or clawback shall be applied to any award and, if so, the extent to which they shall apply;

•  Adjustments required in certain circumstances (e.g. rights issues, corporate restructuring, events and special dividends); and

• 

The annual review of performance measures weighting, and targets for the annual bonus plan and Performance Share Plan from year 
to year.

The	Committee	also	retains	the	ability	to	adjust	the	targets	(up	or	down)	and/or	set	different	measures	and	alter	weightings	for	the	annual	
bonus plan and to adjust targets for the bonus or PSP if events occur (e.g. material divestment of a Group business or events relating to 
the Company’s issued share capital) which cause it to determine that the conditions are no longer appropriate in the circumstances and 
the amendment is required so that the conditions achieve their original purpose and are not, in the opinion of the Committee, materially 
more or less challenging to satisfy in the circumstances.

All historic PSP awards that were granted but remain outstanding (detailed on page 62 of the Annual Report on Remuneration) remain 
eligible to vest based on their original award terms.

Choice of performance measures and approach to target setting
The performance metrics that are used for annual bonus and long-term incentive plan are a subset of the Group’s key performance 
indicators.

Under	the	annual	bonus	plan,	reflecting	the	Company’s	focus	on	delivering	profitable	growth	and	generating	cash	in	its	businesses,	whilst	
operating	within	defined	risk	parameters	the	majority	of	bonus	is	normally	subject	to	the	achievement	of	challenging	financial	targets	
such	as	profit	and	free	cash	flow.	For	FY2020/21,	Adjusted	Profit	Before	Tax	and	growth	in	active	credit	customers	have	been	selected	
as	these	provide	a	balance	between	in	year	delivery	of	profit	for	shareholders	and	laying	the	foundations	for	future	profit	growth	as	the	
economy	returns	to	normal	in	future	years.	A	minority	of	the	bonus	will	be	based	on	non-financial	and	personal	objectives	reflecting	
individual	areas	of	responsibility	with,	exceptionally	in	the	case	of	Phil	Maudsley,	an	increased	weighting	on	personal	non-financial	goals	
related	to	completion	of	CMA	clearance	of	the	FEL	sale	and	the	effective	transition	of	his	responsibility	to	the	new	CEO.

In	addition	to	challenging	financial	targets,	a	minority	of	bonus	may	be	set	subject	to	business	objectives	tailored	to	each	individual’s	role	
and	responsibilities	(e.g.	individual	targets	are	set	to	provide	reward	opportunity	for	delivering	specific	in-year	objectives)	the	achievement	
of which will enable the Company to maintain or improve its upward trajectory in delivering against its business plans.

In terms of long-term performance targets, awards currently vest subject to (i) challenging EPS growth targets that are aligned with the 
long-term levels of earnings growth targeted by the Company and (ii) absolute TSR targets which provide clear alignment of interests 
between shareholders and executives in terms of delivering successful progress in the Group’s businesses. Other measures which are 
aligned to the Company’s medium to long term strategy may be introduced in future and will be subject to prior consultation with leading 
investors.

Targets are generally set based on graduated scales that take account of internal planning and external market expectations for the 
Company. Only modest rewards are available for delivering threshold performance levels with maximum rewards requiring substantial 
out-performance of the challenging plans approved at the start of each year over one and up to three-year time periods.

How Executive Directors’ remuneration policy relates to the wider Group
The remuneration policy described in the policy table provides an overview of the structure that operates for Executive Directors.

Outside	the	Executive	Director	population,	different	structures	and	incentive	quantum	apply	that	take	due	account	of	the	Company’s	
overall	remuneration	policy,	the	specific	objectives	of	individual’s	roles	and	practice	in	companies	of	comparable	size.

48

Studio Retail Group plc Annual Report 2020

Remuneration Policy ReportBase	salaries	for	employees	are	set	by	reference	to	industry	specific	comparator	groups.	Consideration	is	given	to	the	overall	salary	
increase budget and general employment conditions, when setting Executive Director base salaries.

The performance-related bonus scheme operates with targets and quantum that are set by reference to individual role and responsibility. 
More emphasis on divisional performance and/or personal performance is included at less senior levels.

The	PSP	is	offered	on	a	discretionary	annual	basis	to	senior	executives.	Awards	are	limited	to	this	grade	of	employees	as	they	are	
anticipated	as	having	the	most	potential	to	influence	performance	at	a	Group	level.	These	awards	are	generally	subject	to	the	same	
performance conditions as detailed in the remuneration policy table.

How employees’ views are taken into account
The Committee does not directly consult with employees on executive remuneration.

However, the Committee is provided with an overview of employee and executive remuneration structures at the Company. The 
Committee is kept up to date, more generally, with pay and employment conditions elsewhere in the Company and is informed of the 
salary increase budget for the Group as a whole when setting Executive Directors’ pay increases (if any) each year. The relatively new 
role of the nominated NED for employee engagement (who is a member of the Remuneration Committee) is also a potential conduit for 
increased access to the views of colleagues on executive pay.

How shareholders views are taken into account
As a matter of course, after the AGM, the Committee will consider feedback from shareholders this, plus any additional feedback received 
from time to time, is considered as part of the Committee’s annual review of remuneration policy. The Committee also closely monitors 
developments in institutional investors’ best practice expectations.

The Committee will also seek feedback from shareholders from time to time as part of a wider shareholder dialogue if considered 
appropriate. Indeed, the process surrounding the formulation of the new policy included a programme of engagement with the 
Company’s largest institutional investors representing over 80% of the Company’s issued shares and major investor bodies and proxy 
agencies in order to understand their views on the proposed approach.

Illustration of application of policy
The	Company’s	policy	results	in	a	significant	portion	of	remuneration	received	by	executive	directors	being	dependent	on	Company	
performance.	The	graph	below	illustrates	how	the	total	pay	opportunities	for	the	Chief	Executive	vary	under	four	different	performance	
scenarios: below threshold, on-target, maximum and maximum including 50% share price growth. When reviewing the charts that follow, 
it should be noted that these have been prepared based on the policy detailed in the table above.

)
s
0
0
0
£
(

n
o
i
t
a
r
e
n
u
m
e
R

1,800

1,600

1,400

1,200

1,000

800

600

400

200

0

Fixed Pay

Annual Bonus

Long-Term Incentives

£1,644

£1,424

31%

40%

£850

10%

26%

£541

31%

27%

£1,027

40%

£889

31%

£529

10%

26%

£335

31%

27%

£390

£1,265

42%

£1,090

32%

32%

28%

£635

10%

28%

100%

64%

38%

33%

100%

63%

38%

33%

100%

61%

36%

31%

Minimum

Target

Maximum Maximum

Minimum

Target

Maximum Maximum

Minimum

Target

Maximum Maximum

+50%
share price
growth

+50%
share price
growth

+50%
share price
growth

Chief Executive

Chief Financial Officer

Managing Director, Studio

Studio Retail Group plc Annual Report 2020

49

 
Assumptions
•  Below	threshold	–	fixed	pay	only	being	2020/21	base	salary,	the	value	of	2019/20	benefits	and	assumed	2020/21	pension	contribution

• 

Target	–	fixed	pay	plus	50%	of	2020/21	maximum	bonus	and	20%	vesting	of	2020	PSP	award

•  Maximum	–	fixed	pay	plus	100%	of	2020/21	maximum	bonus	and	100%	vesting	of	2020	PSP	award

•  Maximum	(plus	50%	share	price	growth)	–	fixed	pay	plus	100%	of	2020/21	maximum	bonus	and	100%	vesting	of	2020	PSP	award	with	

50% share price growth

Recruitment and Promotion Policy
For Executive Director recruitment and promotion situations the Committee will use the following guidelines:

Remuneration Element

Policy

Base Salary

Base salary levels will be set by reference to the experience of the individual, taking into account 
relevant market data and internal relativities.

Benefits

If a new recruit has a below market salary set on appointment, they may experience phased multi-
period increases in excess of other Executive Directors (and the wider workforce) to bring them into 
line with the market as they develop in the role, subject to continued performance in post.

Benefits	as	provided	to	current	Executive	Directors.	Where	necessary	the	Committee	may	approve	
the	payment	of	relocation	expenses	to	facilitate	recruitment	and	flexibility	is	retained	for	the	
Company to pay for legal fees and other costs incurred by the individual in relation to their 
appointment.

Pension

A	defined	contribution	or	cash	supplement	limited	to	that	of	the	workforce	(currently	6.5%	of	salary).

Annual Bonus

The maximum ongoing incentive opportunity under the Company’s policy is 125% of salary.

The annual bonus will operate as outlined for current executives, with the respective maximum 
opportunity, albeit pro-rated for the period of employment.

Dependent on the timing of the appointment and the nature of the role, it may be necessary to set 
different	performance	measures	and	targets	for	the	first	year	of	operation.

Long-Term Incentives

PSP awards will be granted in line with the policy outlined for the current Executive Directors.

An award may be made shortly after an appointment (subject to the Company not being in a 
prohibited period). The maximum ongoing annual award level is 125% of salary under the PSP but an 
award, in exceptional circumstances (as determined by the Committee), may be granted up to 200% 
of salary under the rules of the PSP.

For an internal hire, existing awards would continue over their original vesting period and remain 
subject to their terms as at the date of grant.

Buy-out Awards

To	facilitate	an	external	hire,	the	Committee	may	be	required	to	offer	additional	cash	and/or	share-
based elements which includes the use of awards made under 9.4.2 of the Listing Rules.

Any such payments would be made to compensate for remuneration forfeit when leaving a former 
employer or role and would take into account where possible, the type of remuneration forfeit, the 
time horizon to vesting and the impact of any performance conditions.

The Committee will make an announcement to shareholders, detailing the remuneration 
arrangements, at the time of appointment.

50

Studio Retail Group plc Annual Report 2020

Remuneration Policy ReportService Contracts & External Appointments

Executive Directors

Future Contract Policy
It is the Committee’s policy that service agreements for Executive Directors should be terminable on not more than 12 months’ notice, 
which	is	in	line	with	current	market	practice	and	will	provide	the	Company	with	additional	flexibility	if	it	needed	to	recruit	externally.	
Contractual notice periods for the current Executive Directors are 6 months from either party. Contracts will not include liquidated 
damages	clauses	guaranteeing	a	specified	level	of	remuneration	on	termination.	Contracts	will,	at	the	Company’s	discretion,	enable	the	
Company to make a payment in lieu of notice comprising up to 12 monthly instalments of base salary which would reduce to the extent 
that alternative employment was taken up.

New contracts will not provide enhanced protection in relation to contractual terms on a change of control.

General provisions
In certain circumstances such as gross misconduct, the Company may terminate employment immediately without notice or payment for 
each of the current or future Executive Directors. In the event of early termination of a service agreement, the Committee would consider 
appropriate use of mitigation and phased compensation payments where possible. In addition, any statutory entitlements or payments 
to settle or compromise claims in connection with a termination of any existing or future Executive Director would be made as necessary. 
The Committee also retains the discretion to meet any reasonable legal fees or outplacement costs if deemed necessary.

Unless the Committee determines otherwise, annual bonuses are not normally payable if an Executive Director has left or is under notice 
at the payment date. Any annual bonus payments would normally only be made to an Executive Director who has left or is under notice if 
the Committee determines him a ‘good leaver’ (e.g. death, injury or disability, redundancy, serious long-term illness, transfer or sale of the 
employing company, retirement with the Company’s agreement or other circumstances at the discretion of the Committee), in which case 
a bonus entitlement would be calculated based on the period of active employment and performance and normally paid wholly in cash.

The treatment for share-based incentives previously granted to an Executive Director will be determined based on the relevant plan rules. 
The default treatment will be for outstanding awards to lapse on cessation of employment.

However, In relation to awards granted under the share schemes, in certain prescribed ‘good leaver’ circumstances (e.g. death, injury or 
disability, redundancy, serious long-term illness, transfer or sale of the employing company, retirement with the Company’s agreement 
or other circumstances at the discretion of the Committee) awards may remain eligible to vest. For PSP awards, these remain subject to 
performance conditions, which will be measured over the original performance period or up to the date of cessation, with time pro-rating 
applied unless the Committee considers it inappropriate to do so.

Outside appointments
The Company currently allows the Executive Directors to undertake outside interests and appointments, subject to the prior approval of 
the Board, in which instances they are allowed to retain any fees that they receive in respect of such activities.

Non-Executive Directors
The appointment of Non-Executive Directors is for an initial period of three years, subject to review and re-election in General Meeting. 
They do not have service agreements. In the normal course Non-Executive Directors will be asked to serve two terms of three years. 
The Board reserves to itself the discretion to extend terms beyond the two terms of three years, on an annual basis, if the particular 
circumstances warrant it, up to a maximum aggregate term of 9 years

The service contracts for Chief Executive and letters of appointment for the Chairman and the Non-Executive Directors are available for 
inspection	at	the	Company’s	registered	office	during	normal	business	hours	and	at	the	AGM	(for	15	minutes	prior	to	the	meeting	and	
during the meeting).

Studio Retail Group plc Annual Report 2020

51

Annual Report on Remuneration
The regulations require the Auditor to report to the Company’s members on the ‘auditable parts’ of the annual report on remuneration 
and to state whether, in their opinion, the parts of the report that have been subject to audit have been properly prepared in accordance 
with the relevant legislation. The parts of this report which have been audited have been highlighted accordingly.

Remuneration Committee
The remuneration of the Executive Directors and the Chairman is determined by the Committee.

The members of the Committee during the year were all independent Non-Executive Directors. Mr Grimsey chaired the Committee until 
25 July 2019, when he retired from the Board and was replaced as chair of the Committee by Mr Coumau. Mr Coumau, Mr Ball and Ms 
O’Donnell were members of the Committee throughout the year. Ms Askem joined the Committee on 27 February 2020. No member of 
the	Committee	has	any	personal	financial	interest,	other	than	as	a	shareholder,	in	the	matters	to	be	decided,	nor	any	potential	conflict	of	
interest arising from cross-directorships, nor any day-to-day involvement in running the business throughout the period. The Chairman 
of the Company and the Chief Executive normally attend meetings of the Committee by invitation except when matters concerning their 
own remuneration are discussed. The Committee is assisted when required by its advisors who are appointed by the Committee. During 
the year under review, the Committee was advised by Aon plc. Following the year end, after the lead advisor moved from Aon to A&M, 
the Committee appointed A&M to act as its advisors. Both Aon and A&M are members of the Remuneration Consultants Group and have 
signed up to its Code of Conduct. Apart from providing advice in respect of the design, establishment and operation of remuneration 
arrangements, Aon plc provided no other services to the Company and during the year charged fees of £75,287 (excluding VAT) (FY19: 
£40,435).	The	Committee	has	reviewed	the	operating	processes	in	place	at	Aon	and	A&M	and	is	satisfied	that	the	advice	it	receives	is	
independent and objective.

The Company Secretary acts as the secretary to the Committee.

The	Committee	meets	three	or	more	times	per	year	and	met	five	times	in	2019/20.	Individual	attendance	details	can	be	found	
within the Corporate Governance Report on page 36. The Committee’s terms of reference are available on the Company’s website 
(www.studioretail.group). During the year the key matters which were discussed were:

• 

• 

• 

• 

• 

The salary levels of the Executive Directors;

The bonus out-turn for the 2018/19 annual bonuses;

The terms of the 2019/20 annual bonus plan;

The quantum and performance targets for the 2019/20 Performance Share Plan awards;

Testing of the 2016 Performance Share Plan award’s performance targets;

•  Approval of remuneration changes and the remuneration of new appointments of any employee within the remit of the Committee 

including the MD Studio on his appointment to the Board;

•  Detailed review of the 2017-2020 Directors’ Remuneration Policy;

•  Consideration of the Company’s Gender Pay Gap data and its impact on the Company;

•  Remuneration structures for the wider workforce;

•  Review of the regulatory guidance on remuneration;

•  Approval of the 2018/19 Directors’ Remuneration Report;

• 

• 

• 

• 

Initial design of the 2020/21 annual bonus plan

The	annual	self-evaluation	of	the	effectiveness	of	the	Committee;

The terms of reference of the Committee;

The potential introduction of all-employee share plans; and

•  Consideration of developments in market and best practice.

52

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ RemunerationShareholder Voting at the 2019 AGM
At last year’s AGM, the Annual Report on Remuneration received the following votes from shareholders:

Resolution 

For 
Against 

Total votes cast (for and against) 

Withheld votes 

Total votes (including withheld votes) 

At the 2017 AGM the Directors’ Remuneration Policy received the following votes from shareholders:

Resolution 

For 
Against 

Total votes cast (for and against) 

Withheld votes 

Total votes (including withheld votes) 

Annual Report on Remuneration

Total number of votes 

% of votes cast

75,902,133 
10,608 

75,912,741 

42,214 

75,954,955 

100%
0%

100%

N/A

N/A

Directors’ Remuneration Policy

Total number of votes 

% of votes cast

80,003,710 
37,903 

80,041,613 

1,354 

80,042,967 

100.0%
0.0%

100%

N/A

N/A

Performance Graph
The following graphs contrast the total shareholder return of the Company with the FTSE Small Cap Index and FTSE All Share General 
Retailers Index. These indices were selected as being, in the opinion of the Committee, the most appropriate for comparison because 
Studio Retail Group plc is currently a constituent member of each.

The	first	graph	shows	the	total	shareholder	return	over	the	ten	financial	years	to	27	March	2020	as	required	by	the	reporting	requirements.	
However,	the	Committee	considers	that	the	total	shareholder	return	over	the	nine	financial	years	to	27	March	2020	to	be	a	relevant	
additional disclosure since this timeframe relates to the period during which the executive team were executing the Board’s recovery 
and growth strategy for the Group.

Studio Retail

FTSE Small Cap Index

FTSE All Share General Retailers Index

)

d
e
s
a
b
e
r
(

)
£
(
e
u
a
V

l

300

250

200

150

100

50

0

3 A pril 2009

2 A pril 2010

1 A pril 2011

30 M arch 2012

29 M arch 2013

28 M arch 2014

27 M arch 2015

25 M arch 2016

31 M arch 2017

30 M arch  2018

29 M arch 2019

27 M arch 2020

This graph shows the value, by 27 March 2020, of £100 invested in Studio Retail Group plc on 3 April 2009, compared with the value of £100 invested in the
FTSE Small Cap and FTSE All Share General Retailers Indices on the same date. The other points plotted are the values at intervening financial year-ends.

Source: FactSet

Studio Retail Group plc Annual Report 2020

53

 
 
 
 
Performance Graph

Studio Retail

FTSE Small Cap Index

FTSE All Share General Retailers Index

)

d
e
s
a
b
e
r
(

)
£
(
e
u
a
V

l

300

250

200

150

100

50

0

1 A pril 2011

30 M arch 2012

29 M arch 2013

28 M arch 2014

27 M arch 2015

25 M arch 2016

31 M arch 2017

30 M arch 2018

29 M arch 2019

27 M arch 2020

This graph shows the value, by 27 March 2020, of £100 invested in Studio Retail Group plc on 1 April 2011 compared with the value of £100 invested in the
FTSE Small Cap and FTSE All Share General Retailers Indices on the same date. The other points plotted are the values at intervening financial year-ends.

Source: FactSet

The	table	below	sets	out	the	total	remuneration	figure	for	the	Chief	Executive	role	over	the	last	ten	years.

Year ending

Executive 

P B Maudsley(1) 

2011 

2011 

2012 

R W J Siddle(2) 
2014 

2013 

2015 

2016 

D Sugden(3) 
2017 

2017 

M I Burke(4) 
2018 

2018 

P B Maudsley(5)
2020
2019 

Total Remuneration (£000) 
Annual bonus (as % of maximum) 
LTIP vesting (as % of maximum) 

  £607  £484  £496  £745  £2,650  £509  £428  £332 
  14.9%  64.9%  0.0%  62.3%  67.9%  0.0%  0.0%  0.0% 
n/a 
  0.0%  0.0%  0.0%  0.0%  36.3%  0.0% 

n/a 

£55 
n/a 
n/a 

£3  £864  £926  £781
0%
n/a  82.3% 
95% 
49%
n/a  0.0%  0.0% 

1.  Stepped	down	as	Chief	Executive	in	September	2010	(figures	are	the	total	annual	remuneration	received	during	each	full	financial	year).

2.  Appointed	Chief	Executive	in	September	2010	and	stepped	down	from	the	position	of	Chief	Executive	at	the	conclusion	of	the	2014/15	financial	year.

3.  With	effect	from	the	start	of	the	2015/16	financial	year,	David	Sugden	became	Executive	Chairman.	As	detailed	in	the	2017	Remuneration	Report	David	Sugden	did	

not receive any long-term incentives in light of his appointment to the role being for a short-term period. David Sugden left the Board on 12 January 2017.

4. 

Joined the Board as Executive Chairman on 12 January 2017 and received base salary only and reverted to non-executive status on 5 April 2017.

5.  Appointed CEO on 5 April 2017.

54

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ Remuneration 
 
 
 
 
 
Emoluments of the directors (subject to audit)
The emoluments of the directors in the period ended 27 March 2020 is shown below:

Salary 
and fees(2)	

Taxable 
benefits(3)	

Pensions(4) 

Total 
fixed	pay	

Annual 
bonus(5) 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

Long-term 
incentives(6) 
2019 

2020 

Total 
variable pay
2019 

2020 

Total(7) 

2020 

2019

Chairman
M I Burke 

153 

150 

— 

— 

— 

— 

153 

150 

— 

— 

— 

— 

— 

— 

153 

150

Executive Directors
S M Caldwell 
P R Kendrick(1) 
P B Maudsley 

275 
103 
438 

263 
— 
427 

Non-Executive Directors
C V Askem 
G F Ball 
F R M Coumau 
E M O’Donnell 

41 
61 
47 
51 

Previous Directors
W Grimsey(1) 
E F Tracey(1) 

16 
— 

1 
57 
40 
47 

50 
19 

17 
4 
17 

— 
— 
— 
— 

— 
— 

17 
— 
17 

— 
— 
— 
— 

— 
— 

41 
7 
83 

— 
— 
— 
— 

— 
— 

40 
— 
83 

— 
— 
— 
— 

— 
— 

333 
114 
538 

320 
— 
527 

41 
61 
47 
51 

16 
— 

1 
57 
40 
47 

50 
19 

Totals 

Notes:

1,185  1,054 

38  1,054 

131 

123  1,354  1,218 

— 
— 
— 

— 
— 
— 
— 

— 
— 

— 

243 
— 
399 

157 
119 
243 

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

— 
— 

642 

519 

— 
— 
— 

— 
— 
— 
— 

— 
— 

— 

157 
119 
243 

243 
— 
399 

490 
233 
781 

563
—
926

— 
— 
— 
— 

— 
— 

— 
— 
— 
— 

— 
— 

41 
61 
47 
51 

16 
— 

1
57
40
47

50
19

519 

642  1,873  1,860

1.   P R Kendrick was promoted to the Board in the position of MD, Studio on 16 December 2019; E F Tracy retired from the Board on 26 July 2018 and W Grimsey retired 

from the Board on 25 July 2019.

2.  Mr Kendrick’s salary was £350,000 on promotion to the Board.

3.	 Taxable	benefits	comprise	the	private	use	of	a	motor	car	(or	a	cash	allowance	in	its	place),	fuel,	private	health	insurance	and	home	telephone	costs.

4.	 Pension	values	include	contributions	to	defined	contribution	pension	plans	or	cash	allowances	in	lieu	of	pension	contributions.

5.  Further details of the annual bonuses payable to the Executive Directors in relation to the year under review are set out below.

6.	 	As	detailed	on	pages	60	and	61,	the	2017	PSP	awards	which	were	based	on	a	performance	period	ending	at	the	conclusion	of	the	2019/20	financial	year	partially	

vested. See pages 60 and 61 for further details, including details of the value attributable to share price growth.

7.	 	The	figures	above	represent	emoluments	paid	to	directors	during	their	tenure	in	the	relevant	financial	period,	with	the	exception	of	annual	bonus	payments	and	Long-

Term Incentives, which relate to performance in the period under review but paid/expected to vest after the year-end.

Studio Retail Group plc Annual Report 2020

55

 
 
	
 
2019/20 Annual bonus
The information below provides details of the formulaic outcome of the annual bonus for FY2019/20. As outlined in the Chairman’s letter 
of this report, the Committee have determined that notwithstanding the performance achieved, having considered overall business 
performance and wider economic considerations no bonuses will be payable. Therefore, this section is presented for information only. 
However, full details of performance against each of the annual bonus objectives is provided below in the interests of transparency.

The	2019/20	performance-related	bonus	plan	maximum	was	100%	of	salary	for	the	Chief	Executive,	Chief	Financial	Officer	and	MD,	Studio.

With regards to the proportion of the total bonus that could be earned against each element, 75% of the maximum opportunity was 
based	on	financial	performance	(37.5%	Adjusted	Group	Profit	Before	Tax	and	37.5%	Group	Free	Cash	Flow),	with	25%	based	on	a	number	
of individually tailored personal objectives.

The	entire	bonus	was	subject	to	an	underpin	of	threshold	profitability.	In	addition,	the	bonus	was	also	subject	to	a	further	underpin	that	
enables the Committee to scale back the bonus (including to zero) if there were any material instances of inappropriate outcomes for 
customers.

Performance against targets
The	2019/20	financial	targets	were:

Profit	Performance	

Group	profit	before	tax* 
Group	free	cash	flow** 

Threshold 

Max 

£29.6m 
£16.5m 

£35.5m 
£23.8m 

FY2019/20 
Actual	

£31.2m 
£23.7m 

% of salary 
payable

nil
nil

*	 	Adjusted	Group	profit	before	tax	is	calculated	as	per	the	Alternative	Performance	Measure	described	on	pages	18	to	21	and	is	stated	before	individually	significant	

items	and	fair	value	movements	on	foreign	currency	derivative	financial	instruments.

**		Free	Cash	Flow	(‘FCF’)	is	calculated	as	per	the	Alternative	Performance	Measure	described	on	pages	18	to	21	and	stated	as	net	cash	flow	generated	from	operations,	

plus	securitisation	inflows,	capital	expenditure	and	exceptional	items,	but	before	tax,	interest,	finance	lease	repayments	and	investments.

Whilst the threshold performance level was exceeded, as noted above, no bonuses (maximum of 75% of salary) were paid in respect of 
2019/20	financial	performance.

The performance metrics for the MD Studio were set prior to his appointment to the Board and related to the performance of Studio as 
follows:

Profit	Performance	

Studio	adjusted	operating	profit	
Studio	adjusted	free	cash	flow	

Threshold 

Max 

£40.6m	
£19.3m	

£46.3m	
£27.0m	

FY2019/20 
Actual	

£39.0m	
£23.7m	

% of salary 
payable

nil
nil

Since	the	underpin	of	threshold	profitability	was	not	met,	0%	of	salary	(out	of	a	maximum	of	75%	of	salary)	was	payable	for	2019/20	
financial	performance.

Non-financial objectives
The Executive Directors had a number of personal objectives set at the beginning of 2019/20. Achievement against these objectives was 
assessed by the Committee based on demonstrated progress against agreed milestones.

Whilst	the	Chief	Executive,	the	Chief	Financial	Officer	and	MD,	Studio	delivered	a	strong	performance	against	their	personal	objectives,	
as noted above, no bonuses were payable in this regard for 2019/20 (maximum 25% of salary).

56

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ Remuneration 
	
	
 
	
	
Details	of	the	non-financial	objectives	are	set	out	in	the	tables	below:

Chief Executive

Objective

Threshold

Target

Maximum

Achievement

Weighting

% payable

Improve brand 
awareness and gross 
dispatch margin

Active credit customer 
increased from 
1,441,659

Findel Education 
operating	profit

Credit account 
transactions from 
“Good” customer 
definition

Findel Education 
reduction in Discounts

Advance the business’ 
risk management 
maturity

Achieve key 
milestones in our 
cyber security 
enhancements.

Improve employee 
engagement by set 
number of points

5%

7.5%

10%

Increased brand awareness 
from 37% to 40.5% and Brand 
Consideration from 14% to 20%

Partly achieved

2.5%

nil

+1.5%

+2.5%

+3.5%

Decline in active credit customers

2.5%

Not achieved

£4.5m

£4.75m

£5m

£3.3m

72%

73.5%

75%

Not achieved

Ahead of plan throughout 
2019/20	but	significant	decline	
in number of Good Credit 
Customers in March

Partly achieved

5%

2.5%

£0.8m

£1m

£1.2m

£1.0m reduction in discounts

2.5%

—

Tier 3

Tier 4

Achieved

Risk project progressed and new 
frameworks and reporting in 
place. The evidence-based risk 
maturity score for the business at 
year end was 3

2.5%

Achieved

nil

nil

nil

nil

nil

—

Level 3 
score for 
CIS 1-6

Level 3 
score on 
additional 6 
measures

Cyber+ progresses and improves 
our	position	but	suffering	from	
constant replans and Covid 19

Partly achieved

0 point 
increase

2 point 
increase

4 point 
increase

2.5%

nil

2.5%

nil

2.5%

nil

Increase in Colleague engagement 
for UK sites was 74.8 (vs 74.4) and 
cross functional working fell from 
58.4 to 57.8

Partly achieved

Phase 1 implemented ahead of 
plan and phase 2 will complete to 
plan despite Covid19 disruption

Fully achieved

Implement an 
appropriate SMCR 
regime for Studio 
senior managers and 
certified	functions

Assessment 
by Risk 
Committee

Studio Retail Group plc Annual Report 2020

57

Chief Financial Officer

Objective

Threshold

Target

Maximum

Achievement

Weighting

% payable

Refinancing	of	facility

0.5% above 
current

0.25% 
above 
current

Current 
levels

Facilities extended in light of sale 
of Education

5%

Deliver	a	significant	
improvement in risk 
management

—

Tier 3

Tier 4

Achieved

Risk project progressed and new 
frameworks and reporting in 
place. The evidence-based risk 
maturity score for the business at 
year end was 3

5%

Achieved

Minimum risk 
management

Findel Education 
operating	profit

Improve brand 
awareness and gross 
dispatch margin

Active credit customer 
increased from 
1,441,659

Credit account 
transactions from 
“Good” customer 
definition

Implement an 
appropriate SMCR 
regime for Studio 
senior managers and 
certified	functions

—

Tier 3

Tier 4

As above

Achieved

£4.5m

£4.75m

£5m

£3.3m

5%

7.5%

10%

Not achieved

Increased brand awareness 
from 37% to 40.5% and Brand 
Consideration from 14% to 20%

Margin declined slightly from 
33.3% to 33.0%

Partly achieved

2.5%

5%

2.5%

+1.5%

+2.5%

+3.5%

Decline in active credit customers

2.5%

72%

73.5%

75%

Not achieved

2.5%

Ahead of plan throughout 
2019/20	but	significant	decline	
in number of Good Credit 
Customers  in March 0.75%

Partly achieved

Assessment by Risk Committee

Implemented

2.5%

nil

Achieved

nil

nil

nil

nil

nil

nil

nil

58

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ RemunerationMD, Studio

Objective

Threshold

Target

Maximum

Achievement

Weighting

% payable

Brand awareness 
tracking established 
and improvement 
on base case level 
achieved

Increase average 
spend per customer

5%

7.5%

10%

1.25%

nil

Increased brand awareness 
from 37% to 40.5% and Brand 
Consideration from 14% to 20%

Salesforce Marketing Cloud was 
delivered ahead of plan and 
showing Service Cloud partly 
delivered

App successfully re-launched

Partly achieved

2.5%

5%

7.5%

7% increase

1.25%

Fully achieved

7%

NPS decline in year

Not achieved

+2.5

Gross margin decreased 
during FY20

Not achieved

33%

35%

37%

37.8%

Fully achieved

+1.5%

+2.5%

+3.5%

Decline in active credit customers

2.5%

NPS increased

3%

Increase gross 
dispatch margin

+1.5

5

+2

Increase customer 
online enquiries

Active credit customer 
increased from 
1,441,659

Historic remediation 
programmes fully 
complete

Fully 
complete

Not achieved

Plevin and Credit balances 
complete. Nosia started but 
completion in July (delay due 
to Covid19)

Partly achieved

Ahead of plan throughout 
2019/20	but	significant	decline	
in number of Good Credit 
Customers in March 0.75%

Partly achieved

Risk project progressed and new 
frameworks and reporting in 
place. The evidence-based risk 
maturity score for the business at 
year end was 3

Achieved

72%

73.5%

75%

—

Tier 3

Tier 4

Credit account 
transactions from 
“Good” customer 
definition

Advance the business’ 
risk management 
maturity

Achieve key 
milestones in our 
cyber security 
enhancements

Improve employee 
engagement by set 
number of points

—

Level 3 
score for 
CIS 1-6

Level 3 
score on 
additional 6 
measures

Cyber+ progresses and improves 
our	position	but	suffering	from	
constant replans and Covid 19

Partly achieved

0 point 
increase

2 point 
increase

4 point 
increase

Increase in Colleague 
engagement for UK sites was 
74.8 (vs 74.4) and cross functional 
working fell from 58.4 to 57.8

Partly achieved

nil

nil

nil

nil

nil

nil

2.5%

2.5%

2.5%

2.5%

2.5%

nil

2.5%

nil

2.5%

nil

2.5%

nil

Studio Retail Group plc Annual Report 2020

59

Directors’ pension entitlements (subject to audit)
No	director	was	a	member	of	a	defined	benefit	scheme	during	FY2020.

Directors’ Share Options and Long-Term Incentive Plans (subject to audit)

Awards vesting in relation to FY2019/20
The	performance	conditions	for	the	awards	granted	in	FY2017/18	for	the	Chief	Executive	and	the	Chief	Financial	Officer	were	based	on	
compound growth in EPS and TSR targets as set out in the table below:

Annual Compound Growth in TSR 
(to 31 March 2020 from the 31 March 2017 base year) – 
50% of award 

Annual Compound Growth in EPS 
(to 31 March 2019 from the 31 March 2016 base year) – 
50% of award 

Percentage of Shares 
subject to the Award that vests

Below 10% p.a. 

10% p.a. 

Below 10% p.a. 

10% p.a. 

Between 10% and 18.5% p.a. 

Between 10% and 19.4% p.a. 

Above 18.5% p.a. 

Above 19.4% p.a. 

Actual achieved 2.1% resulting in no awards vesting 

Actual achieved 19.2% resulting in 49% of awards vesting

0%

20%

Between 20% and 100% 
on straight-line basis

100%

When	the	awards	were	granted	in	2017/18,	the	targets	for	adjusted	EPS,	which	excluded	the	impact	of	individually	significant	items	and	
the impact of fair value movements on the Group’s foreign currency forward contracts, were set by reference the accounting standards 
prevailing at that point. In the intervening period, the group has adopted IFRS 9 Financial Instruments (“IFRS 9”), IFRS 15 Revenue from 
Contracts with Customers (“IFRS 15”) and IFRS 16 Leases (“IFRS 16”), all of which impact upon the adjusted EPS measure. In addition, the 
sale of Findel Education to YPO was not envisaged IN 2017/18 so no allowance was made for the impact of IFRS 5 Non-current Assets 
Held for Sale and Discontinued Operations (“IFRS 5”). In measuring the Company’s performance against targets set, the Committee has 
therefore made the following adjustments to ensure that the 2019/20 adjusted EPS is derived on an equivalent basis to that assumed 
then awards were granted:

For purposes of ordinary EPS 
(1)	Exclude	impact	of	individually	significant	items	
(2)	Fair	value	movements	on	derivative	financial	instruments	
For purposes of adjusted EPS 
(3) Exclude IFRS 16 adoption 
(4) Exclude impact of IFRS 5 
(5) Exclude estimated COVID-19 bad debt impact 
(6) Exclude impact of change in accounting estimate 
(7) Other GAAP changes (IFRS 9 and 15) 
For purposes of LTIP assessment 

No of shares in issue (excluding treasury shares) 

Adjusted EPS purposes of LTIP assessment 

Base adjusted EPS 

CAGR 

Notes

Profit	before	tax	

Taxation	

Profit	after	tax

8,809 
8,342	
(2,608)	
14,543 
1,759 
(1,393) 
20,000 
(3,675) 
3,519 
34,753 

(54) 
(1,585)	
496	
(1,143) 
(334) 
—* 
(3,800) 
699 
(690)* 
(5,269) 

8,755
6,757
(2,112)
13,400
1,425
(1,393)
16,200
(2,976)
2,829
29,485

86,327,726

34.15p

20.19

19.2%

•	

•	

• 

• 

	Adjustments	1)	and	2)	are	the	same	as	those	made	in	arriving	at	net	profit	attributable	to	ordinary	shareholders	for	the	purposes	of	adjusted	earnings	per	share	in	
accordance with IAS 33 Earnings Per Share	(“IAS	33”).	See	note	10	to	the	consolidated	financial	statements	for	details.	

	Adjustments	3),	4),	5),	and	6)	are	the	same	as	those	made	in	arriving	at	Adjusted	profit	before	tax	on	a	like-for	like	basis.	Please	refer	to	the	calculation	of	Alternative	
Performance Measures on pages 18 to 21 for details. 

 Adjustment 7) represents the estimate impact of adopting IFRS 9 and IFRS 15 in 2019/20.

 The tax impact of the adjustments has been calculated at the prevailing corporation tax rate of 19%, except where indicated with an asterisk (*). In these instances, a 
deferred	tax	impact	has	been	reflected.

As a result of performance against the above targets, 49.0% of the award vested.

60

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ Remuneration 
 
 
	
 
 
 
 
 
 
  
  
The	award	granted	to	the	MD,	Studio	award	in	FY2017/18	was	subject	to	Studio	specific	operating	profit	targets	as	follows:

Studio	–	adjusted	operating	profit	

Below £37.7m 

£37.7m 

Between £37.7m and £44.1m 

Above £44.1m 

Percentage of Shares 
subject	to	the	Award	that	Vests

0%

30%

Between 30% and 100% 
on a straight-line basis

100%

Actual achieved £39.0m resulting in 44% of award vesting

As a result of performance against the above targets, 44% of the award vested.

As a result of the performance outlined above, the following numbers of shares have vested:

Director 

S M Caldwell 
P R Kendrick 
P B Maudsley* 

Type of 
award 

PSP 

Vesting 
date 

14 August 2020 
14 August 2020 
14 August 2020 

Number 
of shares 
awarded 

137,873 
115,999 
212,982 

Percentage 
of award 
vesting 

49% 
44% 
49% 

Number 
of shares 
vesting 

67,557 
51,039 
104,361 

Value at 
vesting 

£157,070 
£118,666 
£242,639 

Value 
attributable 
to share 
price growth

£34,589
£18,017
£36,839

These awards have been valued using the closing price on the date of vesting of 232.5p. The share prices on the original date of grant 
were 197.2p (awards to P Kendrick and PB Maudsley) and 181.3p (award to SM Caldwell), respectively. The earliest date that the awards 
could	have	vested	was	on	the	third	anniversary	of	grant,	i.e.	in	July	2020,	however,	vesting	did	not	occur	until	the	Committee	finalised	the	
vesting outcome, which occurred on 14 August 2020.

PSP Awards granted in FY2019/20
During FY2019/20 the following awards of nil-cost options were made under the PSP to Executive Directors. They were eligible for PSP 
awards of 100% of salary, however the number of shares granted was based on a share price of 250p:

Executive 

Chief Executive 
Chief	Financial	Officer	
MD, Studio(2) 

Award 
(as a % of salary) 

Share price(1) 

100% 
100%	
N/A 

250p 
250p	
250p 

Number of 
shares subject 
to award 

172,200 
108,000	
96,000 

Face value 
of award 

£430,500 
£270,000	
N/A 

% of face 
value which 
vests at 
threshold

20%
20%
20%

1.   As disclosed in the FY2018/19 report awards were to be based on the higher of the market value of Company’s shares at the date of grant and a share price of 250p, as the 

average share price over the 5 trading days immediately preceding 12 June 2019, being the date of grant was 222.4p grant levels were based on a share price of 250p.

2.   The MD, Studio was not an Executive Director at the time his PSP award was made.

As set out in the FY2018/19 report, the award is subject to Absolute TSR growth (50% of the award) and EPS targets (50% of the award). 
EPS	remains	the	primary	measure	of	our	long-term	financial	success	with	TSR	providing	clear	alignment	with	shareholders.	Targets	for	the	
FY2019/20 grants are:

Annual Compound Growth in TSR 
(to 31 March 2022 from the 31 March 2019 base year) 

Annual Compound Growth in EPS 
(to 31 March 2022 from the 31 March 2019 base year) 

Percentage of Shares 
subject to the Award that vests

Below 12.5% p.a. 

12.5% p.a. 

Below 7.5% p.a. 

7.5% p.a. 

Between 12.5% and 22.5% p.a. 

Between 7.5% and 15% p.a. 

Above 22.5% p.a. 

Above 15% p.a. 

0%

20%

Between 20% and 100% 
on straight-line basis

100%

TSR is measured based on a three-month averaging at the start and the end of the performance period. The above ranges of targets were 
calibrated after taking into account both internal and external growth expectations such that they were felt to provide a balance between 
being realistic at the bottom end of the range and very demanding at the top end of the range.

Studio Retail Group plc Annual Report 2020

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The award is also subject to an underpin that there are no material breaches of our commitment to “treating customers fairly” during 
the performance period. When assessing the outcome of the performance conditions the Committee will also have regard to the overall 
performance	of	the	Group	and	has	the	discretion	to	reduce	the	award	(including	to	zero)	if	it	is	felt	that	the	outcome	does	not	reflect	
underlying performance.

A two-year holding period will apply to any vested shares (net of tax).

Details of all directors’ outstanding interests in shares under the Performance Share Plan (subject to audit)
The table below details the current outstanding share awards under the PSP:

S M Caldwell 

P R Kendrick 

P B Maudsley*

31 March 2019 

Granted 

Exercised 

Lapsed 

27 March 2020 

Award date 

Vesting date

44,771 
137,873 
91,241 

131,497 
115,999 
83,485 
96,000 

212,982 
153,285 
— 

— 
— 
— 
108,000 

— 
— 
172,200 

— 
— 
— 
— 

— 
— 
— 

(44,771) 
— 
— 
— 
(131,497) 

— 
— 
— 

— 
137,873 
91,241 
108,000 
— 
115,999 
83,485 
96,000 

212,982 
153,285 
172,200 

5 Aug 16 
20 Jul 17(1) 
13 Jun 18 
12 Jun 19 
5 Aug 16 

4 Jul 17(1) 

13 Jun-18 
12 Jun 19 

4 Jul 17(1) 

13 Jun 18 
12 Jun 19 

5 Aug 19
20 Jul 20
13 Jun 21
12 Jun 22
5 Aug 19
4 Jul 20
13 Jun 21
12 Jun 22

4 Jul 20
13 Jun 21
12 Jun 22

1   These awards have vested at 49% for Stuart Caldwell and Phil Maudsley and at 44% for Paul Kendrick following an assessment against the performance conditions 

carried out since the year end.

Compensation for loss of office (subject to audit)
No payments were made during the period under review. Phil Maudsley will retire following more than 30 years of service with the Company, 
at	the	end	of	the	financial	year,	26	March	2021.	He	will	continue	to	receive	base	salary,	pension	and	benefits	up	until	that	date.	He	will	be	
eligible	for	an	annual	bonus	for	the	financial	year	which	will	be	paid	in	cash	subject	to	performance	over	the	period.	This	will	include	an	
element of assessment against a successful transition to the new CEO. He will receive a PSP award with a face value of 100% of salary in FY 
2020/21.	Reflecting	his	retirement,	tenure	and	leadership,	the	Board	intends	to	grant	good	leaver	status,	in	which	event	his	outstanding	PSP	
awards remain eligible to vest subject to performance conditions, which will be measured over the original performance period, with time 
pro-rating applied. In accordance with the policy, no further payments will be made.

Payments to former directors (subject to audit)
No payments to former directors were made during the period under review.

Service contracts and letters of appointment
The	service	contract	of	Mr	Maudsley	dated	6	October	1997	(amended	18	January	2011)	was	further	amended	on	5	April	2017	to	reflect	
his promotion to Chief Executive. Mr Maudsley’s contract contained a 12-month notice period from either party until 31 March 2018, 
after which time it has reduced to a 6-month notice period from either party. There are no express provisions included in the contract on 
termination other than the Company may require the employee to remain away from work during his notice period during which time he 
would continue to be remunerated.

Mr Caldwell has a service agreement dated 13 July 2017 and Mr Kendrick has a service agreement dated 15 December 2019. Each of 
these agreements contain a 6-month notice period from either party and there are no express provisions included in the contract on 
termination other than the Company may require the employee to remain away from work during his notice period during which time he 
would continue to be remunerated.

Mr Burke joined as Executive Chairman on 12 January 2017 under a service agreement dated 16 December 2016. The employment was 
subject to a 6-month notice period from either party. Mr Burke subsequently became Non-Executive Chairman on 5 April 2017 and his 
service agreement was terminated by mutual consent and without compensation. This was replaced by a letter of appointment, dated 
5 April 2017 which includes an initial term of 3 years, unless terminated by either party giving one months’ notice.

The letter of appointment for Mr Coumau, 2 August 2013; for Mr Greg Ball, 16 February 2016; for Ms O’Donnell, 24 January 2018; and for 
Ms Askem 27 February 2019.

The	letters	of	appointment	of	the	Non-Executive	Directors	are	terminable	at	will.	There	is	no	entitlement	to	compensation	for	loss	of	office	
in connection with the termination of the services of the Non-Executive Directors.

62

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ Remuneration 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Percentage increase in the remuneration of the Chief Executive

Chief Executive (£000)
Salary 
Benefits	
Bonus 
Long-term incentives 

Total 

Average of comparator group*
Salary 
Benefits	
Bonus 
Long-term incentives 

Total 

2019/20 

2018/19 

% Change

438 
100	
— 
243 

781 

172 
26	
— 
36 

234 

427 
100	
399 
— 

926 

174 
29	
90 
— 

293 

3%
—
-100%
n/a

-16%

-1%
-10%
-100%
n/a

-20%

*   The comparator group chosen comprises the most senior managers in the Company who participate in a similar annual incentive structure and so this population has 
been	chosen	to	best	provide	a	consistent	like-for-like	comparison.	The	decrease	in	the	average	values	for	the	comparator	group	2019/20	reflects	staff	changes	during	
the period, including a member of the group working a reduced working week.

The	table	above	shows	the	movement	in	the	salary,	benefits	and	annual	bonus	for	the	Chief	Executive	between	the	current	and	previous	
financial	year	compared	to	total	employee	cost	for	the	same	elements	for	the	senior	management	level.

Relative importance of the spend on pay

Staff	Costs	(£m)	
Distributions to shareholders (£m) 
Adjusted	profit	before	tax* (£m) 

2019/20 

2018/19 

% Change

67.0	
— 
31.2 

61.0	
— 
28.8 

9.8%
n/a
8.6%

*	 Please	refer	to	the	calculation	of	Alternative	Performance	Measures	on	pages	18	to	21	for	detail	of	how	Adjusted	profit	before	tax	is	derived.

Chief Executive Officer pay ratio
The table below shows the relevant data for Studio Retail Group UK employees for 2019, calculated using Option A as set out in the 
legislation.

Year 

2019/20 

Method of calculation 
adopted 

25th percentile pay ratio 
(Chief Executive: UK employees) 

Median pay ratio 
(Chief Executive: UK employees) 

75th percentile pay ratio 
(Chief Executive: UK employees)

Option A 

48 : 1 

39 : 1 

24 : 1

Pay details for the individuals whose 2019 remuneration is at the median, 25th percentile and 75th percentile amongst UK based 
employees are as follows:

Salary 

Total	pay	and	benefits	

£438,000 

£781,000	

£16,002 

£16,306	

Chief Executive 

25th percentile 

Median 

£19,413 

£19,810	

75th percentile

£30,991

£32,125

The	median,	25th	percentile	and	75th	percentile	figures	used	to	determine	the	above	ratios	were	calculated	by	reference	to	the	full-time	
equivalent	annualised	remuneration	(comprising	[salary,	benefits,	pension,	annual	bonus	and	long-term	incentives])	of	all	UK	based	
employees of the Group as at 27 March 2020 (i.e. “Option A” under the Regulations). The Committee selected this calculation methodology 
as it was felt to produce the most statistically accurate result.

The Remuneration Committee is steadfastly committed to ensuring that the reward of the CEO and other senior executives is 
commensurate	with	performance.	Accordingly,	as	laid	out	graphically	in	the	Remuneration	Policy,	a	significant	element	of	the	Chief	
Executive’s total pay is variable and is determined based on the performance of the Company and is dependent on share price 
performance.	This	is	reflected	in	our	CEO	pay	ratio,	which	the	Committee	is	satisfied	is	consistent	with	the	pay,	reward	and	progression	
policies for the Company’s UK employees taken as a whole.

Studio Retail Group plc Annual Report 2020

63

 
 
 
 
Directors’ interests (subject to audit)
The	beneficial	interests	of	the	directors,	together	with	non-beneficial	interests,	in	the	ordinary	shares	of	the	Company	are	shown	below	
(the interests in shares have been stated based on the equivalent post consolidation number at each reporting date).

Executive directors
P B Maudsley 
S M Caldwell 
P R Kendrick  

Beneficially	
27.03.20 

Legally	Owned	
29.03.19 

Unvested	

Vested	but	
  not exercised 

Total 
27.03.20

PSP Awards

292,436 
52,359 
15,175 

292,436 
52,359 
n/a 

538,467 
337,114 
295,484 

— 
— 
— 

830,903
389,473
310,659

*	 	Based	on	current	beneficially	owned	shares	and	the	year-end	share	price	of	145.0p,	Mr	Maudsley	did	not	satisfy	the	Company’s	100%	of	salary	share	ownership	

guideline.	Using	an	average	share	price	for	the	year	(207p),	Mr	Maudsley	satisfies	the	requirement.	Neither	Mr	Caldwell,	nor	Mr	Kendrick	yet	satisfy	this	same	guideline.

There	have	been	no	changes	in	the	interests	of	executive	directors	during	their	service	with	the	Company	since	the	end	of	the	financial	year.

Non-Executive Directors
M I Burke 
F R Coumau 
G F Ball 
E M O’Donnell 
C V Askem 
W Grimsey 

Beneficially	
27.03.20 

Legally	Owned	
29.03.19 

60,000 
40,558 
18,570 
9,722 
— 
47,064 

60,000 
40,558 
— 
— 
— 
25,000 

PSP Awards

Unvested	

Vested	

— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

Total 
27.03.20*

60,000
40,558
18,570
9,722
—
—

*	 There	have	been	no	changes	in	the	above	interests	since	the	end	of	the	financial	year.

Company Share Price
The market price of the ordinary shares at 27 March 2020, being the last day of stock market trading before the period end, was 145.0p 
and the range during the period was 143.5p up to 260.0p.

Implementation of Policy for FY2020/21

Executive Directors

Salary
The Committee has recently carried out their annual review of the salaries of the Executive Directors taking into account the role, 
responsibilities,	performance	and	experience	of	the	individual,	the	overall	employee	salary	increase	budget	and	wider	inflationary	
indicators. In line with the position for employees generally, there will be no salary increase for Executive Directors on 1 August 2020. 
The Company may revisit this position later in the year, in line with the approach for the wider population.

The	base	salaries	effective	1	August	2019	and	1	August	2020	are	as	follows:

Director 

Chief Executive 
Chief	Financial	Officer	
MD, Studio 

*  Salary as at date of appointment.

1 August 2020 

1 August 2019 

% change

£441,263 
£276,750	
£350,000 

£441,263 
£276,750	
£350,000* 

0%
0%
0%

For comparison, the average salary increase awarded across the Company for 2020/21 is 0%.

64

Studio Retail Group plc Annual Report 2020

Board Report on Directors’ Remuneration 
 
 
	
 
 
 
 
	
 
 
 
Performance-related bonus
In 2020/21, the Executive Directors will be eligible for annual bonus awards up to 100% of salary. For the CFO and MD, Studio 
performance will be assessed against the following measures:

•  55%	Group	adjusted	profit	before	tax

•  30% based on growth in active credit customers (with appropriate conditionality to ensure appropriate lending activities)

•  15%	non-financial/strategic	measures

For	the	CEO,	performance	will	be	assessed	against	the	following	measures	and	weightings	reflecting	the	year	of	transition:

•  55%	Group	adjusted	profit	before	tax

•  10% based on growth in active credit customers (with appropriate conditionality to ensure appropriate lending activities)

•  10% for CMA phase 2 clearance of the FEL sale

•  25%	non-financial/strategic	measures,	which	will	relate	to	the	CEO	transition

Any	pay-out	under	the	bonus	will	be	subject	to	Group	adjusted	profit	before	tax	being	above	the	threshold	target	and	there	being	
no material incidence of breaches of our commitment to Treating Customers Fairly during the year. Disclosure of the exact targets is 
commercially sensitive but it is expected that there will be full disclosure of the targets and performance against them in the FY2020 
Annual Report on Remuneration. 25% of any bonus paid will be taken in shares which (after settlement of any tax or withholdings) must 
be held for three years.

Long-term incentive awards
In 2020/21, the Executive Directors will be eligible for PSP awards of 100% of salary. Awards will continue to be based on Absolute TSR and 
EPS performance conditions.

As	outlined	in	the	Chairman’s	letter,	given	the	volatile	share	price	and	the	relative	lack	of	free	float,	the	Committee	concluded	that	a	
greater weighting on EPS would be more appropriate and that therefore the TSR element should be reduced to one third of the award 
with EPS correspondingly increased to two thirds.

The EPS compound annual growth rates (CAGR) used are the same as those which applied to the previous year’s awards and continue 
to be considered stretching for the Company relative to internal and external forecasts. The TSR targets have been set at the same level 
as the EPS targets, which is consistent with previous years. Last year this element of the plan had threshold targets of 12.5% CAGR and a 
maximum	bonus	target	of	22.5%	CAGR,	reflecting	the	exceptional	circumstances	surrounding	the	share	price	at	that	time.	The	Committee	
considers that the targets are at least as stretching as the targets set for the previous year’s awards and are as follows:

EPS targets 
Absolute TSR targets 

Weighting 

2/3rds 
1/3rd 

Threshold 
(20% vesting) 

7.5% p.a. CAGR 
7.5%p.a. CAGR 

Maximum 
(100% vesting)

15% p.a. CAGR or higher
15% p.a. CAGR or higher

Any vested shares (net of tax) will be subject to a two-year holding period and any incentive payments will be subject to recovery and 
withholding provisions as set out in the Directors’ Remuneration Policy.

Non-executive directors
In line with the workforce, no increase will apply to the fees for the Chairman and Non-Executive Directors. Therefore the fees remain as 
follows:

•  Chairman fee: £153,750 (no change);

•  Base fee for other Non-Executive Directors: £41,000 (no change);

• 

Senior Independent Director fee: £10,000 (no change);

•  Chairman of the Audit Committee fee: £10,000 (no change);

•  Chairman of the Risk Committee fee: £10,000;(no change) and

•  Chairman of the Remuneration Committee fee: £10,000 (no change).

On behalf of the Board

Francois Coumau 
Chairman of the Remuneration Committee

22 August 2020

Studio Retail Group plc Annual Report 2020

65

 
 
 
The Nomination Committee operates under written terms of reference which are available on the Company’s website (www.studioretail.
group). The Committee’s principal duties are to review periodically the composition of the Board and to recommend suitable candidates 
for	approval	by	the	Board	to	fill	executive	and	non-executive	vacancies	and	to	oversee	succession	plans	and	the	development	of	talent	
pools across all levels of management within the Group.

During the year the Committee comprised the Chairman and the following independent non-executive directors, namely Greg Ball, 
Francois Coumau and Elaine O’Donnell. Bill Grimsey was also a member of the Committee until his retirement from the Board on 25 July 2019.

The general approach of the Committee in relation to Board appointments is to engage external recruitment specialists to carry out a 
search for appropriate candidates. Committee members meet a short list of candidates before discussing and agreeing a recommended 
candidate to the Board. Where there are appropriate internal candidates they are included in the external assessment process.

The Board has adopted a policy on Board diversity and inclusivity which recognises that diversity (including but not restricted to gender) 
and	inclusivity	are	important	factors	in	ensuring	that	the	profile	of	Board	members	provides	the	necessary	range	of	perspectives	and	skill-
sets	to	ensure	effective	stewardship.

The Committee has worked through another year of planned Board change and refreshment in FY2020. Clare Askem joined the Board 
immediately	prior	to	the	start	of	the	year	and	underwent	a	structured	and	comprehensive	induction	process	during	the	first	two	months	
of the year under review. Following this initial period, the Committee recommended that she join the Audit Committee and the Board 
confirmed	that	appointment	with	effect	from	25	July	2019.	Also	on	that	date,	and	as	previously	reported,	Bill	Grimsey	retired	from	
the Board, and the Board accepted the Committee’s recommendation that Francois Coumau be appointed chair of the Remuneration 
Committee in his place.

During the year the Committee also reviewed the progress made by Paul Kendrick over the 3 years since joining the Group, the last 
2 years as Managing Director of the Group’s largest business, Studio Retail Ltd. This review also extended to the development over this 
period	of	specific	skills	and	attributes	appropriate	for	a	plc	board	director.	In	November	2019	the	Committee	recommended	to	the	Board	
that	he	be	appointed	as	an	additional	executive	director	of	the	Company,	and	the	Board	confirmed	that	appointment	in	December	2019.

In January 2020, as Clare Askem approached the anniversary of her appointment to the Board, the Committee recommended that she join 
the	Remuneration	Committee	and	the	Board	confirmed	that	appointment.	Clare	Askem	was	also	appointed	to	the	Nomination	Committee	
on 14th August 2020.

Since the end of the year the Committee has concluded its leadership succession planning with the announcement on 3 July 2020 
of	Mr	Maudsley’s	retirement	from	the	Company	with	effect	from	the	end	of	FY20/21	and	the	appointment	of	Paul	Kendrick	as	his	
replacement as CEO. This was the outcome from a structured development and succession plan implemented by the Board working with 
both Mr Maudsley and Mr Kendrick over the past two years. Mr Maudsley will be fully involved with the transition during the remainder 
of	this	financial	year.

In the month immediately following the end of FY2020 , the Committee reviewed the size and balance of skills on the Board and each of 
its Committees, concluding that, the Board and its Committees were appropriately constituted for the time being, although noting that 
Mr Coumau’s second term of 3 years would expire at the end of the 2020 Annual General Meeting and recommending that his tenure be 
extended a further year to the conclusion of the 2021 Annual General Meeting.

The Committee has also continued its review of development and succession planning for directors and senior executives and expects 
that progress will be made during the coming year, particularly for senior executives immediately below Board level and in the 
development of wider talent pools at all levels of management within the group.

The	Committee	has	reviewed	and	re-confirmed	its	policy	that	in	normal	circumstances	non-executive	directors	would	serve	two	terms	
of	three	years,	with	the	potential	to	extend	annually	thereafter	if	circumstances	warranted	it,	up	to	a	maximum	aggregate	term	of	office	
of	9	years.	The	Committee	has	a	schedule	of	succession	measures	to	put	this	policy	into	effect.

The	planned	annual	review	of	effectiveness	of	the	Board	and	its	Committees	in	the	final	quarter	of	FY2020	was	affected	by	the	early	
weeks of the Covid-19 pandemic crisis. Given the level of stress which the entire Studio organisation was put under during this time, this 
process	was	confined	to	a	series	of	one	to	one	discussions	between	the	Chairman	and	Board	members,	the	outcomes	from	which	have	
been shared and discussed by the Committee and the Board. The Committee considers this to be the most appropriate way to build on 
previous more formal review processes, given these exceptional circumstances.

That process has enabled the Committee to review the performance and commitment of each of the directors, all of whom are to be 
proposed for election/re-election at the 2020 AGM and on the recommendation of the Committee the Board is recommending those 
elections/re-elections to shareholders. Further details can be found in the personal biographies on pages 29 and in the Directors Report 
on pages 32 to 33.

The Committee met on four occasions during FY2020. All members have a 100% attendance record for the year. The Committee plans to 
hold at least two scheduled meetings during FY20/21.

Ian Burke 
Chairman of the Nomination Committee

22 August 2020

66

Studio Retail Group plc Annual Report 2020

Nomination Committee ReportAudit Committee Report

On behalf of the Committee, I am pleased to present this year’s Audit Committee Report, which provides an overview of how we, as 
a	Committee,	have	discharged	our	responsibilities,	setting	out	the	significant	issues	we	have	reviewed	and	concluded	on	in	the	year.

This report focuses mainly on:

•  Committee governance;

• 

The key risks facing the business;

•  Our focus since the last annual report, including the impact of changes in the UK corporate governance regime;

• 

• 

Internal controls; and

The operation of the internal and external audit functions.

Committee Governance
The Audit Committee operates under written terms of reference, which were reviewed during the year and are available on the Company’s 
website (www.studioretail.group).

From the start of the year until 25 July 2019, the Committee was comprised of three independent Non-Executive Directors, reducing to two 
after the retirement of Bill Grimsey from the Board after the 2019 AGM. Clare Askem was appointed to the Committee on 23 September 
2019. Brief biographical details of the Committee members, including their expertise and experience, are set out on page 29 and the 
number of meetings and attendance are set out on page 36. The Executive Directors, the Chairman of the Board and the Head of Internal 
Audit attended each meeting by invitation. Divisional executives were also invited to meetings during the year in relation to some of the 
specific	matters	under	review	listed	below.	The	external	auditor	also	attended	all	meetings.

The Committee has not used its powers to engage external advisers other than those appointed in conjunction with management in the 
year under review. Private meetings are held at least twice a year with the external auditor and with the Head of Internal Audit. In these 
meetings	the	Committee	probed	the	efficiency	and	effectiveness	of	the	internal	and	external	audit,	including	the	co-operation	received	by	
the auditor, recommendations for improvements to processes and timeliness of addressing control and process recommendations.

The	Committee’s	agenda	is	linked	to	events	in	the	Company’s	financial	calendar	and	its	assessment	of	key	business	risk	as	well	as	
other matters for review recommended by the Board, the Risk Committee and the Remuneration Committee in their meetings. The 
effectiveness	of	the	Committee	is	assessed	as	part	of	the	annual	Board	and	Committee	effectiveness	review,	further	detail	on	which	is	
contained in the report on corporate governance on pages 35 to 38.

Our focus since the last annual report – accounting and audit
The	most	significant	matters	relating	to	the	annual	accounts	considered	were:

(a)  Recoverability of trade receivables in Studio, particularly in light of Covid-19;

(b)  Financial services redress provisions;

(c)  Appropriate disclosure of discontinued operations (and carrying value of the disposal group);

(d)  Going Concern and the Viability Statement, particularly in light of Covid-19

(e)  Brexit	and	its	potential	effects	on	other	key	judgements;

(f)  Carrying amount of inventories, particularly in light of Covid-19;

(g)  The incorporation of new accounting standards for FY20; and

(h)  Appropriate disclosure of Alternative Performance Measures.

The Committee received a paper from the Group CFO supporting his judgements in each of these areas and another report from the 
external auditor setting out their opinions and subjective assessments of the key judgements made by management. The Committee 
challenged the robustness of these reports. In all cases, the Committee was guided by the overriding mantras of “fair, balanced and 
understandable” and “true and fair view”.

Studio Retail Group plc Annual Report 2020

67

The particular challenges by the Committee in relation to the matters listed above were:

(a)  Receivables	provisioning	–	The	bad	debt	provisioning	model	was	refined	during	the	year	to	incorporate	more	recent	customer	data	

to improve the quality of its prediction of future customer defaults. We needed to challenge whether the model’s new output was 
producing reasonable outcomes and whether any management overlays needed to be applied.

Following the lock-down in March 2020 resulting from Covid-19, the economic forecasts used to determine the future expected level 
of customer defaults deteriorated materially. The outlook for recovery rates on future sales of non-performing receivables to third 
parties also deteriorated due to Covid-19. As the output from the provisioning model required greater judgement than normal, given 
the unusually high level of economic strain being assumed, we needed to challenge whether the model’s output was reasonable, and 
whether the separate disclosure of the impact of Covid-19 on the level of provision required was adequate and appropriate. Were 
appropriate sensitivities and disclosures around these key judgements made?

The Committee received satisfactory responses to all these challenges.

(b)  Financial Services redress provisioning – Following the incremental provision for PPI and associated redress booked during the 

year,	the	Committee	challenged	whether	the	residual	provision	outstanding	at	the	period	end	was	sufficient	in	light	of	the	level	of	
outstanding	claims	and	the	interactions	of	the	Company	with	the	FCA.	Had	the	business’s	internal	control	framework	identified	any	
other areas of potential exposure to legacy refunds? Did it remain appropriate to record the incremental provision as an individually 
significant	item?	The	Committee	received	satisfactory	responses	to	these	challenges.

(c)  Discontinued operations – Following the exchange of contracts for the conditional sale of Findel Education in December 2019, and 

noting	that	the	sale	had	not	completed	at	the	period	end,	we	challenged	whether	the	classification	of	Education’s	assets	and	liabilities	
as held for sale, and the separate presentation of its income statement results as discontinued operations was appropriate. Were the 
IFRS 5 disclosures relating to Education appropriate? Was the carrying value of disposal group appropriately tested for impairment 
with appropriate disclosures? The Committee received satisfactory responses to its challenges.

(d)  Going Concern and Viability Statement – in light of the uncertainties caused by Covid-19, the Committee challenged whether the 

Group could withstand various severe but plausible downside sensitivities to its central estimates and remain a going concern. We 
also challenged the choice of three years as the period over which to assess viability and examined the extent of contingency built into 
the second and third years of the forward projections, the key risks or threats to the Group’s viability and the amount of disclosure 
proposed	around	the	key	risks.	The	Committee	was	satisfied	with	the	responses	received.

(e)  Brexit – had the Company undertaken an assessment of the potential risks associated with Brexit and the impact that those risks 

could have on other key areas of judgement, such as going concern, impairment of receivables and recoverability of intangible assets? 
Were	adequate	disclosures	made	in	the	Strategic	Report	about	these	risks	and	judgements?	The	Committee	was	satisfied	with	the	
responses to its challenges.

(f)  Stock provisioning – were the stock provisions adequate given the Company’s continued reduction in the volume of slow-moving items 
and the continued increase in the proportion of clothing sold by Studio? Was the incremental level of provision required following 
the	lock-down	relating	to	Covid-19	in	both	divisions	sufficient	and	appropriately	disclosed?	The	Committee	was	satisfied	with	the	
responses to its challenges.

(g)  New accounting standards for FY20 – The new accounting standard for lease accounting, IFRS 16, was adopted by the Group in FY20. 

The Committee reviewed the implementation of this standard and the disclosures and challenged whether they were appropriate. The 
Committee	also	reviewed	whether	any	other	new	accounting	standards	that	became	effective	would	have	a	material	impact	on	the	
Group’s	financial	statements.	The	Committee	received	satisfactory	responses	to	these	challenges.

(h)  Alternative	performance	measures	(“APMs”)	–	The	combination	of	discontinued	operations,	new	accounting	standards	affecting	the	

presentation	of	leases,	and	individually	significant	items	meant	that	additional	APMs	were	used	by	management	in	the	Annual	Report	
and Accounts. The Committee challenged whether these APMs were appropriate to ensure a fair, balanced and understandable 
presentation to the reader of the accounts. Were adequate reconciliations to GAAP measures provided with suitable explanations? The 
Committee received satisfactory responses to those challenges.

68

Studio Retail Group plc Annual Report 2020

Audit Committee Report 
 
The Committee also considered:

(a)  at	the	planning	stage	of	the	audit,	how	the	auditor	defined	and	applied	materiality	in	their	audit.	The	Committee	was	satisfied	with	the	

responses.

(b)  towards the conclusion of the audit, the materiality of adjusted and unadjusted errors as reported by the external auditor to the 

Committee; and.

(c)  the appropriateness of management’s key judgements and estimates – how consistent were the judgements and estimates with 

the equivalent judgements and estimates the previous year? Were the key judgements and assessments consistent with the Board 
discussions of the businesses’ performance throughout the year and with the conclusions of the Board’s annual strategic review? 
The	Committee	was	satisfied	on	each	of	these	points.

In reviewing the annual report on behalf of the Board and making recommendations that were adopted by the Board in relation to the 
overall “fair, balanced and understandable” test, the Committee considered the report in the light of the tone and content of papers 
presented to the Board over the year by the Chairman, Head of Internal Audit, business heads and the Group CFO, and assessed the 
balance of positive and negative comments on each business in the light of the business’s performance for the year.

The Committee also considered and accepted management’s review of group accounting policies.

Our focus since the last annual report - internal control
The	Committee	has	responsibility	for	the	regular	review	of	the	Group’s	system	of	internal	control	and	its	effectiveness	and	reports	
its	findings	to	the	Board.	It	is	the	role	of	management	to	implement	the	Board’s	policies	on	risk	and	control	through	the	design	and	
operation of appropriate internal control systems. Operating management is charged with the ongoing responsibility for identifying risks 
facing each of the operating units and for putting in place procedures to mitigate, manage and monitor risks. The system of internal 
control is designed to manage rather than eliminate the risk of failing to achieve business objectives and can provide only reasonable and 
not absolute assurance against material misstatement or loss.

Management	uses	a	‘three	lines	of	defence’	approach,	where	the	first	line	of	defence	is	in	the	management	of	the	business	units,	who	
are responsible for ensuring that a robust risk and control environment is established as part of their daily operations. The second line 
of defence is provided by the oversight functions within the business and at group level, setting policies, procedures, and compliance and 
governance	frameworks.	The	third	line	of	defence	is	the	internal	and	external	auditors	who	offer	independent	challenge	to	the	levels	of	
assurance provided by the business operations and oversight functions.

In the year since the last annual report, the committee has also monitored and challenged:

(a)  The	effectiveness	of	the	Internal	Audit	Function	as	measured	through	a	robust	peer	review	based	on	the	Institute	of	Internal	Audit	
Standards.	The	review	concluded	that	the	function	is	effective	with	all	5	areas	(Environment,	Right	Quality,	Right	Coverage,	Right	
Outcomes and Right Resource) scoring a rating of Established or higher. The Audit Committee will continue to monitor the continuous 
improvement plan which aims to earn a rating of “matured” within the next 12-24 months;

(b)  the pace of progress on the Risk Management Improvement program and the alignment across all three lines of defence. The RMFI 
project is nearing completion and the focus for the committee in the year ahead will be ensuing that the Risk Framework becomes 
embedded setting the foundation’s to build a risk centric culture;

(c)  the ability of business to leverage the knowledge gained in transitioning over to the Senior Managers regime to facilitate the successful 

implementation	of	the	Certified	Regime;	and

(d)  the ability of the Business to balance the competing demands of Internal Control Actions, Risk Mitigation and Transformation activity, 

and the appropriateness of agreed timescales in respect of this.

The Committee used the experience and expertise of its members to meet with management outside of Committee meetings to ensure 
that their experience was available to management. In relation to all of these matters the Committee also had presentations from the 
Studio	management	team,	at	which	plans	were	reviewed	and	challenged.	The	Committee	noted	that	significant	progress	has	been	
achieved and that the culture and behavioural changes are becoming embedded.

The Committee oversees the adequacy of the Group’s whistleblowing arrangements, ensuring that they are proportionate for the Group 
and	enable	staff	and	contractors	to	raise	concerns,	in	confidence,	about	possible	wrongdoing	in	financial	reporting	or	other	matters.	
The	Committee	considered	the	effectiveness	of	the	relaunch	communications	approach	and	the	enhancements	made	to	ensure	that	the	
Whistleblowing arrangements met best practise as recommended by the Financial Conduct Authority.

The Chairman of the Committee also received her annual report on the whistleblowing service by the independent external service 
provider and no issues were raised.

The	Committee	has	conducted	its	annual	review	of	the	effectiveness	of	the	Group’s	system	of	internal	control.

Studio Retail Group plc Annual Report 2020

69

External auditor
The	Committee	reviewed	the	independence	of	the	external	auditor	and	the	safeguards	that	they	have	in	place,	including	partner	and	staff	
rotation and extent of non-audit services, to avoid such independence and objectivity being compromised.

The	Company’s	policy	is	that	the	Company	should	tender	the	audit	at	least	once	every	ten	years	and	could	not	retain	the	same	audit	firm	
for a period of longer than twenty years, in line with The Mandatory Firm Rotation (MFR) rules in the UK for EU Public Interest Entities 
(PIEs).	With	KPMG	having	been	first	appointed	in	2011,	a	compulsory	tender	in	auditor	was	required	ahead	of	the	2020	Annual	General	
Meeting to appoint the auditor for FY21. Notwithstanding that the FCA has used its powers under the Companies Act 2006 to permit 
an extension of up to two years for compulsory tenders due to Covid-19, the Committee felt that the process could still be conducted 
effectively	and	so	a	tender	process	was	instigated.

The	tender	process	was	led	by	a	selection	panel	comprising	of	the	members	of	Audit	Committee,	the	Chief	Financial	Officer,	The	Company	
Secretary, and the Group Financial Controller. Following the completion of a robust selection process, the Audit Committee recommended 
its	first	and	second	choices	to	the	Board.	The	Board	has	accepted	the	Audit	Committee’s	first	choice	recommendation,	concluding	that	
Mazars	LLP	be	recommended	for	appointment	by	shareholders.	Mazars	LLP	has	notified	its	willingness	to	act	as	auditor	to	the	Company	
and a resolution concerning their appointment will be proposed at the Annual General Meeting together with a resolution to authorise 
the directors to set the remuneration of the auditor. In making their recommendation to the Board, the Audit Committee considered 
Mazars	LLP	to	offer	a	highly	professional	and	competitively	priced	service,	as	well	as	the	most	comprehensive	and	pragmatic	approach	
to transition from the incumbent auditor.

The Group’s policy on the provision by the external auditor of audit and non-audit services is based on the principle that the external 
auditor should not also provide non-audit services unless exceptional circumstances convince the Committee to make an exception to the 
policy. The policy is reviewed annually by the Audit Committee and approved by the Board.

The detailed disclosure of the fees payable to KPMG LLP for both audit and non-audit services performed during the year is set out in 
note	8	to	the	consolidated	financial	statements	and	reflects	the	Committee’s	recommendation	that	greater	explanation	be	provided	than	
is required by law.

During the year, the Group was required to issue a shareholder circular to seek approval for the sale of Findel Education, which needed 
to	include	a	report	from	Reporting	Accountants	on	both	historic	financial	information	disclosed	within	the	circular	and	the	sufficiency	of	
working capital. The Committee noted that it was customary for the Group’s auditor to perform the role of Reporting Accountant for these 
purposes and that it was expedient for KPMG LLP to undertake that assignment. The Committee approved the fees for that assignment 
noting that, when combined with the review of the Group’s interim accounts, non-audit fees paid to KPMG LLP in the year did not exceed 
the	cap	of	70%	of	the	average	audit	fee	from	the	preceding	three	years.	The	assignment	was	also	undertaken	by	a	different	team	from	
within	KPMG	LLP.	The	Committee	was	therefore	satisfied	with	the	level	of	fees,	independence,	objectivity	and	effectiveness	of	KPMG	LLP.

The	Committee	reviewed	the	effectiveness	of	the	external	audit	of	the	FY19	financial	statements	by	discussing	the	audit	separately	with	
the	executive	directors	and	senior	finance	officers,	the	Company	Secretary	and	the	external	auditors.	A	review	of	the	effectiveness	of	the	
FY20 audit will be carried out following the issue of this annual report.

Internal audit
The role of internal audit combines an in-house internal audit department together with an appropriate level of co-sourcing of specialised 
internal	audit	services	in	the	areas	of	financial	services	and	IT.	The	head	of	internal	audit	holds	discussions	with	the	Chairman	of	the	
Committee at least four times each year and has direct access to her at any time.

The	Committee	approved	the	internal	audit	programme	for	the	FY21	financial	year,	including	the	limited	use	of	independent	third	parties.

Elaine O’Donnell 
Chair of the Audit Committee

22 August 2020

70

Studio Retail Group plc Annual Report 2020

Audit Committee ReportRisk Committee Report

On	behalf	of	the	Committee	I	am	pleased	to	present	the	Studio	Risk	Committee	report	for	the	financial	year	ended	27	March	2020	(FY20).

The	Board	operates	a	separate	Risk	Committee	to	provide	assurance	and	advice	on	the	adequacy,	effectiveness	and	execution	of	risk	
management. It does so through the monitoring and assessment of strategic risks in the context of approved appetite levels, with a focus 
on those risk outside of appetite. The Committee’s written terms of reference are available on the Company’s website.

Governance
At	the	start	of	the	year	the	Committee	was	comprised	of	five	independent	non-executive	directors,	myself	as	Committee	Chairman	
together with Bill Grimsey, Francois Coumau and Elaine O’Donnell. Mr Grimsey retired from the Board and the Committee at the end 
of the AGM in July 2019. Brief biographical details of the Committee members are set out on page 29 and the number of meetings and 
attendance records are set out on page 36. The executive directors, the Chairman of the Board, the Company Secretary, the Studio 
Retail Ltd Director of Risk & Compliance and the Head of Internal Audit attended each meeting by invitation, together with other senior 
managers as appropriate.

In terms of the broader approach to risk management within the business, a combination of structured governance including oversight 
committees, capture and reporting tools, alongside a programme of education are being utilised. In particular over the last two years, the 
business	has	engaged	a	project	team	to	embed	and	up	skill	the	first	and	second-line	risk	management	teams	within	Studio,	introducing	an	
enhanced level of reporting of risk appetites, Key Risk Indicators (KRI), measures and tolerances.

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Independent and objective assurance on the
overall effectiveness of the risk governance
framework.

External Audit
Internal Audit
Legal Services

PLC Chief Risk
Officer

Studio Retail Group plc
Risk Committee

•  Assists in determining risk capacity,
appetite, policies/ procedures for
managing risk;

•  Provides oversight and support;

•  MI, monitoring and reporting;

•  Tools including Risk Wizard, Risk Champions.

FS Executive Risk
Committee

SRL Chief Risk
Officer

SRL Board Risk
Committee

FEL Leadership
Oversight

FEL Chief Risk
Officer

PLC Management
Oversight

DIVISIONAL EXECUTIVE DIRECTORS/FUNCTIONAL DIRECTORS

•  Has primary responsibility for day-to-day risk management;

•  Operational and performance MI used to assess risk;

•  Risk registers used;

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Key Risks Facing the Business.
The business continuously reviews its key risks and these are summarised below:

• 

• 

The economic outlook is uncertain, particularly in relation to the ongoing impact of Covid-19 and the upcoming impact of Brexit. 
In	particular,	the	business	is	sensitive	to	changes	in	unemployment,	interest	rates	and	inflation,	impacting	the	levels	of	disposable	
income available to lower socio-economic groups and their subsequent capacity to make repayments on their credit account. These 
customers form an important part of the overall Studio customer base.

The FCA continues to apply principles-based regulation towards consumer lending, with interpretation of those principles requiring 
regular	monitoring.	Recent	changes	to	rules	on	affordability	and	avoiding	persistent	debt	have	affected	customer	acquisition	and	
credit limit management, which will impact on credit income in the coming periods. This places a greater requirement on the 
profitability	arising	from	the	retail	side	of	Studio.	The	plans	set	out	in	the	Strategic	Report	reflect	this.

•  Notwithstanding recent investments in new systems, the business remains highly dependent upon some legacy systems both in 

the support of running the business on a daily basis and the storage and protection of customer data. Whilst resilience testing and 
recovery plans are in place, the combination of increasing cyber activity and the level of change being deployed in the business makes 
this an area of higher potential risk.

Studio Retail Group plc Annual Report 2020

71

 
 
 
 
 
 
 
• 

• 

• 

Studio imports a relatively high proportion of its retail products from China, either sourced directly or indirectly. A further rise in 
geopolitical tensions with China could lead to legislative or economic barriers to trade being introduced. Studio’s Shanghai sourcing 
office	is	actively	seeking	to	widen	the	number	of	countries	that	it	sources	products	from,	whilst	retaining	appropriate	quality	
standards.

Studio will continue to invest in modernising its systems and processes over the coming years. These plans require robust project and 
change management in the delivery of priorities, placing a high level of demand on planning and resource management to ensure 
delivery. As part of this, we are adopting an enhanced process of integrated cash management to meet the demands of change and 
capital deployment within the business alongside daily operational requirements.

Studio’s main warehouse facility in Accrington is potentially a single point of failure, although has proven to be a versatile and Covid-
secure facility. Whilst the risks of the facility failing are low, appropriate disaster recovery plans have been developed.

Progress During the Year
During	the	course	of	the	year	significant	progress	has	been	made	in	our	assessment	of	key	risks.	Examples	of	the	key	mitigating	actions	
taken during the year include:

•  Regular reporting from the project team tasked with enhancing the business’s cybersecurity defences given recent system updates 

and the deployment of an app.

•  Overseeing	the	implementation	of	changes	to	the	financial	services	processes	needed	to	adapt	to	new	regulations,	including	the	

Senior	Managers	and	Certification	Regime.

•  Receiving regular updates from the risk framework management project team deploying enhanced KRI reporting into the business, 
alongside structured reviews of documented policies and procedures. In addition new business incident management reporting has 
been deployed to aid root cause analysis.

• 

Ensuring that the Group’s data architecture is designed in a way that optimises its use within the business whilst also meeting the high 
standards of data security set by the new GDPR legislation; and

•  Overseeing the business’s response to the challenges posed by Covid-19, including assessment of new risks arising from the pandemic 

and	new	mitigating	controls	required	to	respond	to	the	challenges	effectively.

Effectiveness
The executive team have fully engaged in the development of the risk plan, which is supported by senior management, such that:

• 

Financial and operational authorisation levels, alongside the application of risk appetite, can continue to be enhanced in line with core 
risks, and

• 

Escalation and de-escalation is clearly communicated as necessary to decision makers.

This work enabled the Committee to report to the Board on the key business risks facing the Company. The Board then used this 
reporting as a basis to carry out a robust assessment of the principal risks facing the Company, including those that would threaten its 
business model, future performance, solvency, liquidity, regulatory breach and adverse impacts on customer outcomes. The principal risks 
and uncertainties that could impact the performance of the Group are set out on pages 22 and 23.

Future Developments of the Risk Management Capability
As with all operational functions, the business is keeping its risk management framework and approach to risk modelling under constant 
review	to	ensure	it	is	not	only	operating	effectively	but	is	as	reliable	as	possible.	To	this	end,	over	the	next	12	months	the	Committee	will:

• 

Strengthen the 1st line risk team to support the reporting of KRIs and general oversight of risks.

•  Use that team to provide focus on an appropriate rolling programme of in depth presentations and discussions of selected core 

business risks.

• 

Enhance its understanding of longer-term risks and their potential impacts on the company and its businesses, particularly in light of 
the challenging economic environment.

Greg Ball 
Chairman of the Risk Committee

22 August 2020

72

Studio Retail Group plc Annual Report 2020

Risk Committee ReportCorporate Social Responsibility Report 2020

The Board recognises the important role that Corporate Social Responsibility has in the ongoing success of the Studio Group. We remain 
committed to improvement in all our interactions with customers, colleagues, suppliers, the environment and the wider community.

Our customers

Studio
Studio	is	a	leading	UK	digital	value	retailer	with	a	broad	offer	covering	home	and	leisure,	clothing	and	footwear,	and	gift	products	along	
with	flexible	payment	options,	focused	on	fantastic	value	for	money.	We	hunt	for	the	best	value,	so	our	customers	don’t	have	to!	We	
continue to develop our product categories by listening to our customers and using improved Merchandise Financial Planning for value 
and	on-trend	products.	Studio	also	provides	options	on	how	to	shop;	customers	can	either	pay	cash	at	point	of	sale	or	open	a	flexible	
credit account that allows customers to either pay for their purchases within a month or spread the cost. This makes it easier for our 
customers to manage their budgets. This business model has proven very attractive to our customer base and during the year ended 
March 2020 over 1.8m customers shopped with Studio.

Studio is driving the business values, #Inclusive, #Trusted, #Savvy and #Amazing and seeks to keep its customers at the heart of all 
business decisions and activities as its core value. Examples of initiatives driven by these values include:

• 

• 

• 

• 

Further improved website functionality, plus the introduction of the Studio App in September, allows our customers to shop at ease in 
whichever ways suit them best.

The use of information gained via our customer survey to inform policy and process changes to enhance the customer experience.

The creation of an Agent Performance Score as part of our customer survey to help drive customer service agent performance 
improvement.

Enhanced online returns journey that was originally delivered in 2018 with 30K customers self-serving through our website to date. 
December 2019 saw an increase of users by 290% compared to December 2018.

• 

Extension of our contact centre estate to include South Africa, with a high performing, engaged group of advisors at CCI Global.

•  Complaints	per	order	at	an	all-time	low	with	improved	training	around	first	time	resolution.

•  A customer experience forum that brings a cross functional team together to understand the root cause of complaints and customer 

pain points and then develop plans to address these issues.

•  At point of sale, cash purchasing options via debit and credit cards introduced in October 2019, which has addressed a key source of 

customer dissatisfaction.

•  A new risk decisioning system was introduced that will enable customers to get credit in a quicker and more compliant way with 

Studio.

• 

Improvements in credit risk strategies and lending policies in line with new regulatory requirements to further enhance our ability to 
ensure	our	customers’	credit	is	affordable	and	sustainable	for	them.

It	has	been	a	challenging	year	across	the	retail	industry	in	respect	of	customer	experience	satisfaction	and	this	was	reflected	in	our	
recent benchmark survey with the Institute of Customer Service which had seen a drop of 1.3 to the average retail (non-food) score, from 
82.1 in July 18 to 80.9 in July 19. Our own satisfaction score of 81.8 was down on last year’s score of 83.5, however we are still 4.7 points 
ahead of the UK all sector average and 0.9 points ahead of the ‘Retail non-food’ sector average. Our net promoter score (NPS) of 48.0 as 
at September 2019 was 6.0 points ahead of the UK ‘Retail non-food’ sector average score that includes our industry peers such as Next, 
M&S and Argos. We use the independent data/benchmarking from the Institute of Customer Services to track trends whilst continuing 
with our customer experience improvement plan.

We	also	proactively	contact	customers	who	could	be	in	financial	difficulties	even	when	we	are	not	seeing	direct	signs	of	this	through	non-
payment	with	us,	to	seek	to	ensure	that	their	overall	financial	situation	remains	sustainable	for	them.

We have recruited a dedicated team of procurement professionals to support the Studio buying team in the procurement of goods and 
services to enhance our ability to achieve value for money, and undertake our due diligence in respect of modern slavery and anti-bribery.

The procurement team also supports the business on corporate social responsibility by seeking to ensure that our third-party suppliers 
actively share Studio values. This is achieved by sharing ethical policies and completing supplier due diligence as part of the sourcing 
process.

Studio Retail Group plc Annual Report 2020

73

Studio	is	in	the	process	of	undertaking	a	refurbishment	of	its	offices	in	Clayton	le	Moors	to	enhance	the	workplace	environment.	This	will	
include elements such as multi faith facilities, exercise room, showers and a large social space that includes a café operated by an external 
supplier.	We	have	selected	a	contractor	Overbury,	who	is	passionate	about	minimising	the	environmental	impacts	associated	with	fit	
out	and	refurbishment	and	take	a	proactive	hands-on	approach.	They	are	proud	to	have	achieved	a	series	of	‘firsts’	on	environmentally	
assessed	projects,	including	the	largest	BREEAM	‘Outstanding’	fit	out	to	date,	the	first	SKA	Gold	rated	project	and	the	first	LEED	Gold	office	
fit	out	in	the	UK.

Looking forward into FY20/21 Studio will continue to progress its IT strategy roadmap of further digital developments. We will continue to 
develop our ability to tailor our engagement with customers to their particular requirements, continually improving our Financier system 
and	wider	FS	systems	to	enhance	our	customer	experience	and	product	offerings	and	be	better	suited	to	some	of	our	customers’	needs	
and circumstances. Furthermore, we continue to improve our other customer facing applications and IT infrastructure (e.g. website, App, 
Customer services) to improve customer experience and overall online and self-serve technology.

Findel Education
Through our commitment to ‘saving schools time and money’, we have invested in providing time saving digital solutions for customers, 
creating	innovative	new	ranges	and	offering	bestselling	products	at	the	lowest	possible	prices.	As	a	result	of	this	strategy	and	by	
continuing to provide unbeatable service, our customers have continued to provide positive feedback through an expanded ‘Customer 
Voice’ programme. Customer Voice is our company-wide initiative, which measures our customer experience. This programme of activity 
is	used	to	communicate	findings	from	our	regular	customer	research	to	our	colleagues.	We	have	also	introduced	new	metrics	so	that	we	
can benchmark our performance, simply by asking our customers:

•  Were you happy with your recent shopping experience with us?

•  Would you shop with us again?

•  Would you recommend us to a friend or colleague? (Net Promoter Score)

Our net promoter score consistently exceeds 80 and there are plans to expand the ‘Customer Voice’ programme further over the coming 
months, to capture feedback at every stage of the customer journey. In addition to this there is planned further investment into our 
growth strategy by ensuring we are providing the best possible experience across the customer lifecycle; this will include the introduction 
of an improved CRM system and reorganisation of our customer-facing teams.

Our Colleagues

Studio
2019	saw	the	introduction	of	the	Senior	Manager	and	Certification	Regime	(SM&CR)	for	Senior	Managers,	with	the	Certification	part	of	
the	regime	going	‘live’	during	2020.	The	aim	of	SM&CR	is	to	raise	the	standards	of	conduct	for	everyone	who	works	in	financial	services,	
and	by	making	senior	people	in	firms	more	responsible	and	accountable	for	their	conduct,	actions	and	competence.	The	regime	shifts	
the	responsibility	of	activities	within	a	firm	onto	senior	managers.	Whilst	we	have	been	testing	the	process	for	the	Certified	population,	
we continue to look for ways to improve colleague engagement and understand what our colleagues need, to help their development 
within Studio. We launched our externally led mid-year ‘pulse’ survey in September and the end of year ‘full’ survey ran in March which 
had a participation of 84.6%, an increase of 2.4% compared to September 2019 and 0.6% more than February 2019. We put action 
planning sessions in place within each functional area of the business to make sure that we are focusing on and addressing key areas 
of dis-engagement. Regular question and answer sessions with colleagues and senior executives throughout the year encourage a good 
exchange of ideas and the raising of issues to help improve the workplace and ways of working. The colleague retention rate within 
Studio has remained at a steady level of around 85% throughout the reporting period.

Learning and development is central to our colleague plans. Studio have introduced a centralised Learning & Development function 
which is supported by dedicated functional training teams, ensuring we deliver high standards of learning experiences consistently across 
the business. A key outcome will be to improve our ability to identify and address development and succession planning requirements, 
guaranteeing business continuity in line with the aspirations of our high performing colleagues.

Studio	offers	role-specific	training	programmes	and	apprenticeship	programmes	to	both	strengthen	and	continuously	upskill	our	existing	
workforce and is also part of a Career Pathways development initiative. This year we are committing to supporting approximately 
30	managers	across	our	Operations	Warehouse	team	with	Institute	of	Leadership	and	Management	Levels	3	and	5.	Our	aim	is	to	fulfil	
the potential of our colleagues to set the business up for success and attract, recruit and retain the best talent.

We	offer	flexible	working	solutions	where	we	can,	which	helps	to	maintain	a	balance	between	work	and	life	outside	of	the	workplace.	
Our	response	to	the	Covid-19	pandemic	has	highlighted	a	number	of	potential	areas	where	greater	flexibility	for	colleagues	may	be	
possible on a more permanent basis and these will be investigated during the coming year. Studio operates a standard annualised 
flexi-year	contract	for	many	of	its	warehouse	colleagues.	Our	part-time	workers	(working	30	hours	or	less)	represent	just	over	11%	of	our	
permanent headcount.

74

Studio Retail Group plc Annual Report 2020

Corporate Social Responsibility Report 2020We	continue	to	offer	a	number	of	benefit	schemes	for	our	colleagues,	including	retail	discounts	and	vouchers,	an	Employee	Assistance	
Programme	and	reduced	cost	gym	membership.	During	the	Covid-19	pandemic	we	recognised	the	efforts	of	all	colleagues	in	adapting	to	
the extraordinary circumstances and in maintaining the supply of products and the servicing of our customers. This included the issue of 
weekly £25 vouchers to help with family budgets.

Health and wellbeing has been a key focus for Studio this year which has seen support from the NHS with health checks for the over 40’s 
and a smoking cessation promotion, with great feedback received about both services. Studio also partnered with Salary Finance whose 
aim	is	to	support	colleagues	from	a	financial	wellbeing	perspective,	helping	them	transition	from	borrowers	to	savers.	Through	Advisor	
plus,	Studio	trained	over	200	of	their	first	line	Managers	and	Senior	Leaders	on	mental	health	wellbeing	and	trained	24	colleagues	to	
become Mental Health First Aiders. Studio aims to continue the focus on health and wellbeing into 2020.

Our colleagues actively support Mind, a national charity supporting mental wellbeing, and local charities with a host of fundraising and 
social activities throughout the year.

We have published our 2019 gender pay gap and diversity reviews for both Studio and Findel Education on the government website and 
on the respective company websites. A group wide gender pay gap report can be found on pages 24 and 27.

Within Studio, 45% of colleagues are female, compared to 46% last year and 44% of colleagues in the upper quartile are female, compared 
to	45%	last	year.	We	recognise	the	difference	between	gender	pay	and	equal	pay.	The	gender	pay	gap	measures	the	difference	in	average	
male and female pay across the whole business on 5th April each year. Equal pay is a longstanding set of regulations which ensures that 
men and women are paid equally and fairly for doing the same work. As a result, the gender pay gap within the group does not mean that 
we are rewarding people unfairly or treating people unequally.

Within the group, we have a well-balanced male to female ratio split with 49% of our headcount being female, which has remained static 
vs last year. Our female split across the lower middle and upper middle groups remains slightly above 50%, in line with what we reported 
last	year.	Although	our	mean	gender	pay	gap	has	increased	slightly	by	just	over	three	percentage	points	vs	last	year,	we’re	confident	that	
we’re moving in the right direction with the work we’ve been doing across all group companies.

We have obligations to protect our customers and other stakeholders when making appointments to sensitive roles and our selection 
processes for those roles include using the Disclosure Barring Service (DBS). For example, within Studio, this extends to all roles in the 
Financial Services and Customer Services functions, our photography studio and roles which have access to customer, colleague or 
business sensitive data. And the entire Findel Education sales force is covered by DBS checks, given their direct access to schools and 
nurseries.

The Group is predominantly a UK-based employer, although a small proportion of colleagues are located in Asia. Many of our sites are in 
multi-cultural areas of the UK and we operate a fair, equal opportunities employment culture which embraces multi-culturalism, equality 
and	diversity.	The	needs	of	specific	groups	are	identified	and	addressed,	for	example,	by	offering	prayer	facilities,	which	will	be	enhanced	
following	the	Clayton	office	refurbishment,	and	by	providing	colleague	information	in	foreign	languages	where	appropriate.

Findel Education
Our colleagues are key to driving our strategy to ‘Provide Amazing Products and Solutions for Education’ and to ‘Save Schools Time and 
Money’, providing customers with the best service, best digital solutions and best products at everyday low prices. They are proud to be 
part	of	one	of	the	largest	educational	supplies	business	in	the	sector	helping	schools	make	a	difference	and	helping	children	reach	their	
full potential.

Our colleagues are essential to the success of our business. We pride ourselves on having strong skills, a diverse workforce and people 
focussed behaviours (#BePassionate, #BeAmbitious, #TakeOwnership, #WeCare) that encourage and support our business to be a great 
place to work. We are continuing to progress our people initiatives and have secured solid commitment with Leaders at all levels within 
Findel Education to progress both our people and change agendas throughout 2020 and beyond.

Colleague turnover at 13.5% during FY2019/20 continues to be in-line with our expectations and market norms and averaged 
approximately 1% across each month within the reporting year.

Our induction process is designed to support new colleagues joining us and sets high standard expectations, whilst making the process as 
easy	and	as	fun	as	possible.	Retention	planning	in	terms	of	remuneration,	benefits	and	incentives	in	addition	to	employee	development,	
engagement and succession all contribute to the Findel Education HR strategy, helping us to sustain employment as far as practicable. 
Feedback on the reasons for employee turnover is collected and reviewed with a view to improve and retain the best talent within our 
business and to improve our working environment and arrangements.

Health and Safety
The Group has a comprehensive system to assess, monitor and mitigate Health and Safety risk within the business which is subject 
to	continuous	improvement	and	review.	Our	regularly	updated	Group	Health	&	Safety	Policy	and	business	specific	Health	and	Safety	
Handbooks are available to all colleagues and are covered in our induction processes.

Studio Retail Group plc Annual Report 2020

75

We	operate	a	twelve-month	rolling	risk	assessment	programme	across	the	group	run	by	qualified	Health	and	Safety	professionals.	This	
approach allows for greater focus on individual areas of Health and Safety. Each site receives several inspections during the year. These 
assessments and inspections have also been developed to include both environmental and site security aspects.

Findel	Education	has	certifications	in	ISO9001	and	OHSAS18001,	the	internationally	recognised	standard	for	Occupational	Health	and	
Safety Management Systems. Studio Retail Group plc is a member of the British Safety Council and a member of the Royal Society for the 
Prevention of Accidents (RoSPA).

We are proud of our longstanding safety record especially given the operation of a number of very busy warehouses. However, we are 
never complacent and constantly look to improve performance in this area. During the year a total of 82 accidents were recorded across 
the Group’s sites, the vast majority of which were minor, and of which 7 were reportable to the Environmental Agency under the RIDDOR 
regulations. During the year one Improvement Notice was issued by the Environmental Agency as a result of a RIDDOR incident which had 
resulted in an impact injury to a colleague’s elbow. Remedial action was taken immediately, and the notice was withdrawn as fully and 
promptly	fulfilled.	A	Behavioural	Safety	Programme	is	planned	to	be	rolled	out	across	Studio	starting	in	FY2020/21,	which	will	concentrate	
heavily on individual behavioural actions which is intended to reduce further the current accident statistics within SRL.

We have also continued to work closely with our employers’ liability insurers Aviva in reviewing and improving risk mitigation across 
the business. Aviva and our independent insurance brokers have advised that our claim rates for health and safety related incidents is 
comparatively low for the type and size of our operations.

Business Continuity
Studio continues to review and challenge its Business Continuity and Operational Resilience Framework, investing time and resource 
to protect its business from unplanned events. Last year’s test to recover critical IT systems and communications will be repeated in 
2020 along with the inclusion of key 3rd party service providers such as Rackspace and Welcom. The arrangements to enable up to 250 
colleagues	to	work	remotely	from	a	3rd	party	office	facility	in	Manchester	remains	in	place.	Since	the	outbreak	of	the	Covid-19	pandemic	
the	group	has	enabled	over	500	members	of	staff	to	work	from	home	and	this	further	enhances	our	flexibility	and	ability	to	react	to	
unforeseen circumstances.

The business continues to invest heavily in its Risk Management Framework initiative, taking its already established model to higher levels 
of maturity and reporting. The business recognises the criticality of this key business tool and its ability to help the business succeed in 
the delivery of its overall strategy. The permanent Risk team has been supplemented during the year with experienced industry-experts 
who have focussed on education, reporting, management information, and governance. For further details please see pages 71 to 72 for 
the Risk Committee Report.

Findel Education has continued to review all aspects of its Business Continuity planning, with a particular focus on evaluating and 
improving both protection and recovery from an IT perspective. Site power backup recovery times have also been improved, alongside 
implementing	further	measures	for	influenza	pandemic	planning.

Our Products and Supply Base
The Group sells a range of c.100,000 stock lines across an extensive range of categories. Our suppliers are diverse and range from 
individual factories to large multinational companies. Product safety and quality is at the forefront when selecting any product for our 
range.	Appropriate	safety	certification	is	obtained	(backed	by	independent	third-party	testing	where	necessary)	and	each	business	has	a	
team dedicated to maintaining these standards.

Studio and Findel Education each operates its own comprehensive Trading Manual with which all suppliers are required to comply. This 
includes our ethical trading expectations, including compliance with the Modern Slavery Act. They are supported by standard terms and 
conditions of purchase, which are regularly reviewed and updated, and also include appropriate provisions to require compliance with the 
Modern Slavery Act and General Data Protection Regulation. We strongly support the Modern Slavery Act and have published appropriate 
statements on our websites.

Studio and Findel Education require new suppliers to produce an ethical trading statement of compliance as part of the account set-up 
process	with	independent	third-party	ethical	sourcing	certificates	also	required	depending	on	the	risk	profile	and	product	type.	Studio	has	
updated	its	Ethical	Sourcing	Policy	which	clearly	defines	what	is	expected	of	our	supply	chain	in	respect	of	ethical	practices	and	includes	
a minimum ‘Standard’ to be worked to and controls to ensure compliance. The recently formed Studio Procurement Team will further 
enhance Studio’s compliance processes in these areas.

Findel	Asia	Sourcing,	our	office	in	Shanghai,	was	rebranded	to	Studio	Asia	earlier	this	year,	and	has	been	sourcing	products	for	group	
companies	and	third	parties	for	over	30	years	and	requires	that	each	of	the	c.240	factories	they	deal	with	has	a	valid	audit	certificate	
in place covering the time of manufacture of our products. The Supplier must be able to demonstrate compliance with our policy by 
submitting an Ethical Audit Report, which is less than 2 years old if no expiry date, or within the expiry date and is based on SMETA, BSCI, 
SA8000 or ICTI audit methodology, undertaken by a reputable 3rd party audit company, such as BV, Intertek, SGS or Verisio.

76

Studio Retail Group plc Annual Report 2020

Corporate Social Responsibility Report 2020There is a programme for ensuring continued compliance by evidencing renewal and remediation of any non-conformances reported. 
A further level of scrutiny applied, is for factories with improvement works required through the audit process to provide photographic 
evidence of the remediation and resulting compliance. This is in line with the Studio Ethical Sourcing Policy.

It	is	of	paramount	importance	that	all	products	offered	for	sale	to	our	customers	are	safe	and	fit	for	purpose.	Both	Studio	and	Findel	
Education	have	Quality	Assurance	teams	in	place	to	ensure	that	all	own	brand	products	are	consistently	good	quality,	safe,	fit	for	purpose,	
adhere to all applicable legislation and company standards and will therefore meet our customer’s expectations. The improved focus on 
the product approval process is evident in a returns rate that is trending down year on year and improved star ratings within our Power 
Reviews.

Studio places the utmost importance on the safety and quality of its products and the returns rate remains similar to the previous year 
and	is	significantly	lower	than	our	peers.	Findel	Education	saw	a	7.6%	reduction	in	overall	returns	for	the	current	period	compared	to	last	
year. Within Findel Education, the Nottingham Logistics Centre (NLC) continues to align itself with education supply chain partners who 
take their responsibility for corporate social matters seriously. From an inbound perspective we work closely with Agility Logistics who are 
award winners in both sustainability and corporate social responsibility, and from an outbound point of view our main parcel carrier DPD 
who	has	set	new	levels	in	carbon	neutral	delivery	by	offsetting	100%	of	parcel	delivery	emissions,	voluntarily.	The	Education	team	are	also	
actively working on new solutions to reduce the count of outbound parcels, resulting in less repeated journeys to customers whilst also 
reducing overall packaging usage. A large part of this is achieved by maintaining service levels to a very high standard, resulting in fewer 
backorders and therefore parcels, whilst also delivering customer service excellence.

The Environment
As a digital value retailer and education supplies business, the Group’s environmental impact is predominantly through utility 
consumption and our use and disposal of paper and packaging, although as a non-manufacturing company, our emissions remain 
relatively low.

The	Group’s	Scope	1	emissions	from	its	vehicle	fleet	in	2019/20	were	66	tonnes	of	CO2 compared to 85 tonnes in 2018/19 which will 
be	further	reduced	in	the	coming	years	as	the	contraction	of	our	fleet	continues.	The	Scope	2	emissions	from	our	energy	usage	were	
5,944 tonnes of CO2 which is an increase of 3.36% from 5,744, tonnes in 2018/19, broadly in line with the Group’s turnover trend.

The high number of relatively low-value individual despatches in our businesses continues to make it economically and environmentally 
efficient	to	use	third	party	carriers	to	transport	products	to	our	customers.	Prior	to	appointment	and	on	a	regular	basis	thereafter,	we	ask	
our third-party carriers to demonstrate their environmental credentials.

Findel Education continues to increase its range of eco-friendly products, including Classmates stationery brand re-introduced last year, 
which	includes	products	made	from	recycled	paper,	Fairtrade,	energy	efficiency	A-rated	appliances,	environmentally	friendly	products	and	
lower carbon footprint UK-sourced products. All sites within Findel Education have ISO14001 accreditation, an internationally recognised 
standard for environmental management which ensures each location has a fully compliant Environmental Management System. As part 
of	Findel	Education’s	certification	to	ISO14001:2015,	product	life	cycle	is	continuously	reviewed.	This,	combined	with	customer	demand	to	
deliver products which are sustainable, eco-friendly and where possible biodegradable, has seen further developments in the selection 
process.

In	addition,	some	suppliers	are	working	with	the	Woodland	Trust	or	finding	other	ways	to	plant	forestry	to	either	replace	trees	used	for	
production	or	to	offset	their	carbon	footprint.

Studio	are	working	with	Restore	PLC	in	respect	of	the	disposal	of	business	confidential	information.	Restore	meet	internationally	
recognised	business	standards	and	are	ISO	9001:2015,	14001	and	27001	certified,	and	are	members	of	and	contributors	to	many	industry	
associations and groups. Restore is committed to minimising the impact of its activities on the environment, prevention of pollution and 
the protection of the environment as part of our business resources.

Energy
The Group’s major use of energy continues to be the heating and lighting of buildings, powered conveyor equipment and in our vehicle 
fleet.	An	Energy	Saving	Opportunities	Scheme	(ESOS)	survey	was	carried	out	across	our	UK	locations	during	the	year	various	energy	saving	
initiatives were suggested. One quick win was the installation of LED lighting across some sites which will reduce costs on electricity.

Energy	efficiency	is	a	material	consideration	when	procuring	vehicles,	equipment	or	services.	Our	major	sites	all	benefit	from	centralised	
control	of	heating	and	ventilation	systems	and	are	subject	to	regular	monitoring	to	ensure	they	are	operating	as	efficiently	as	possible.

The Group Company Car Policy focuses on lower carbon emission vehicles and has continued to apply a CO2 limit of 130g/km for new 
vehicles.	The	average	fleet	emissions	remain	low	at	113g/km	in	2019/20.	We	plan	to	further	reduce	the	size	of	our	company	car	fleet	
during the next year which should see our emissions fall again.

Studio Retail Group plc Annual Report 2020

77

Paper
The tonnage of paper used in Studio’s catalogues and brochures has shown a reduction from 8,688 tonnes in 2018/19 to 4,325 tonnes 
in	2019/20;	a	significant	reduction	of	nearly	50%	as	our	digital	offerings	become	the	dominant	customer	preference.	All	paper	used	for	
printing	by	our	divisions	is	manufactured	at	mills	which	have	a	Programme	for	the	Endorsement	of	Forest	Certification	(PEFC)	chain	of	
custody	certification.

Packaging
The Group is constantly seeking innovative ways to minimise the level of packaging used, whilst ensuring that products are received by 
our customers undamaged. Studio plans are in place to review all despatch packaging during 2020/21 to move to more environmentally 
friendly solutions. Findel Education continue to operate an on-demand packaging solution, minimising the use of card by making custom 
cartons	for	every	delivery.	All	card	used	by	the	Group	for	making	our	boxes	is	FSC	certified	and	the	small	amount	of	packaging	infill	we	do	
use is not only FSC, but all natural, 100% renewable, recyclable and reusable.

In the current year, Studio increased the recycled content of the customer despatch bags from 20% to 50%. There is currently no 
minimum level but the target for 2022, is for single-use plastics in the UK to have a minimum of 30% recycled content

Waste
All	Studio	sites	continue	to	be	zero	to	landfill	sites	and	have	been	since	May	2012.	In	the	last	12	months,	2,224	tonnes	of	waste	was	
collected compared to 2,285 tonnes in the year 2018/19, marginally down year on year. 63% was recycled and 37% was recovered via an 
Energy from Waste (EFW) plant. By partnering with contractors who utilise refuse-derived fuel, Findel Education have also now achieved 
zero	to	landfill	across	all	sites.

Community Support
Our local communities are important to us and the Group and its colleagues continue to support a number of local and national charities 
nominated by our colleagues, together with local communities and organisations close to our various bases of operation. Studio sees 
Accrington and the surrounding towns and villages as vital to maintain our success as a digital retailer and major employer. We support 
the local community by donating furniture, clothes, toys and other gifts to charities and helping those in need. Throughout the Covid 19 
crisis we have supported local communities and have donated:

• 

thousands	of	towels	and	pillowcases	to	local	hospital	trusts	to	help	frontline	NHS	staff	across	Lancashire	with	their	increased	hygiene	
routines;

•  over 20,000 stationery and home learning items to 24 local schools;

•  £1,000 towards roof repairs to Derian House Children’s Hospice charity shop following a burglary;

• 

essential clothing items, such as socks, t-shirts and underwear, to CityCo in support of The Manchester Homelessness Partnership;

•  duvets donated to a local sewing group to make PPE for local hospital trusts;

•  10% of sales of all Rainbow and Heart products will be donated to the NHS Charities Together; and

•  personalised pencils to a local school – with more support planned when all children fully return.

Both	Studio	and	Findel	Education	are	partnering	local	schools	providing	support	and	guidance	to	staff	and	students.	Findel	Education	also	
support the Greggs Breakfast Club at Moston Lane Primary School in Manchester which helps the children get a great start to their day 
and promotes health, well-being and development.

Findel	Education	is,	for	a	fifth	year,	supporting	the	Go4SET	scheme.	Go4Set	is	a	10-Week	STEM	(Science,	Technology,	Engineering	&	
Maths) project for 12 to 14-year olds administered by the Engineering Development Trust (a registered charity). Its mission is to inspire 
students towards STEM related careers by linking with industry in real life situations using hands on learning and skills development. 
A small team of employees will work with a team of students to develop a project that will help enhance their technical, personal and 
employability skills.

Both Studio and Findel Education also support various colleague-managed social events that act as charity events to support several 
much-needed local charities. In addition to charitable donations, including a Maundy Pop Up Christmas Shop in Accrington (providing 
low cost toys for budget stretched local families). Studio has also been visible in the local community through partnership with 
#Amazingaccrington and sponsorship of the Accrington Stanley Football Club’s family stand.

Signed on behalf of the Board

Phil Maudsley 
Chief Executive

22 August 2020

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Studio Retail Group plc Annual Report 2020

Corporate Social Responsibility Report 2020Statement of Directors’ Responsibilities in respect of the 
Annual Report and Accounts

The	Directors	are	responsible	for	preparing	the	Annual	Report	and	the	group	and	parent	company	financial	statements	in	accordance	
with applicable law and regulations.

Company	law	requires	the	Directors	to	prepare	group	and	parent	company	financial	statements	for	each	financial	year.	Under	that	law	
they	are	required	to	prepare	the	group	financial	statements	in	accordance	with	International	Financial	Reporting	Standards	as	adopted	
by	the	European	Union	(IFRSs	as	adopted	by	the	EU)	and	applicable	law	and	have	elected	to	prepare	the	parent	company	financial	
statements in accordance with UK Accounting Standards, including FRS 101 Reduced Disclosure Framework.

Under	company	law	the	Directors	must	not	approve	the	financial	statements	unless	they	are	satisfied	that	they	give	a	true	and	fair	view	of	
the	state	of	affairs	of	the	Group	and	Parent	Company	and	of	their	profit	or	loss	for	that	period.	In	preparing	each	of	the	Group	and	Parent	
Company	financial	statements,	the	Directors	are	required	to:

• 

select suitable accounting policies and then apply them consistently;

•  make judgements and estimates that are reasonable, relevant and reliable;

• 

• 

• 

for	the	group	financial	statements,	state	whether	they	have	been	prepared	in	accordance	with	IFRSs	as	adopted	by	the	EU;

for	the	parent	company	financial	statements,	state	whether	applicable	UK	Accounting	Standards	have	been	followed,	subject	to	any	
material	departures	disclosed	and	explained	in	the	parent	company	financial	statements;

assess the Group and Parent Company’s ability to continue as a going concern, disclosing, as applicable, matters relating to going 
concern; and

•  use the going concern basis of accounting unless they either intend to liquidate the Group or Parent Company or to cease operations, 

or have no realistic alternative but to do so.

The	Directors	are	responsible	for	keeping	adequate	accounting	records	that	are	sufficient	to	show	and	explain	the	Parent	Company’s	
transactions	and	disclose	with	reasonable	accuracy	at	any	time	the	financial	position	of	the	Parent	Company	and	enable	them	to	ensure	
that	its	financial	statements	comply	with	the	Companies	Act	2006.	They	are	responsible	for	such	internal	control	as	they	determine	is	
necessary	to	enable	the	preparation	of	financial	statements	that	are	free	from	material	misstatement,	whether	due	to	fraud	or	error,	and	
have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and 
detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report, Directors’ Report, Directors’ 
Remuneration Report and Corporate Governance Statement that complies with that law and those regulations.

The	Directors	are	responsible	for	the	maintenance	and	integrity	of	the	corporate	and	financial	information	included	on	the	Company’s	
website.	Legislation	in	the	UK	governing	the	preparation	and	dissemination	of	financial	statements	may	differ	from	legislation	in	other	
jurisdictions.

Responsibility statement of the directors in respect of the 
Annual Report

We	confirm	that	to	the	best	of	our	knowledge:

• 

• 

the	financial	statements,	prepared	in	accordance	with	the	applicable	set	of	accounting	standards,	give	a	true	and	fair	view	of	the	
assets,	liabilities,	financial	position	and	profit	or	loss	of	the	Company	and	the	undertakings	included	in	the	consolidation	taken	as	a	
whole; and

the Strategic Report includes a fair review of the development and performance of the business and the position of the issuer and the 
undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that 
they face.

We consider the annual report and accounts, taken as a whole, is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the Group’s position and performance, business model and strategy.

The directors of Studio Retail Group plc are detailed on page 29.

By order of the Board

Ian Burke 
Chairman 

22 August 2020

Phil Maudsley
Chief Executive

Studio Retail Group plc Annual Report 2020

79

Independent 
auditor’s report

to the members of Studio Retail Group plc 
(formerly Findel plc)

1.  Our opinion is unmodified

We	have	audited	the	financial	statements	of	Studio	
Retail Group plc (formerly Findel plc) (“the Company”) 
for the year ended 27 March 2020 which comprise 
the consolidated income statement, the consolidated 
statement of other comprehensive income, the 
consolidated balance sheet, the consolidated statement of 
changes	in	equity,	the	consolidated	cash	flow	statement,	
the Company balance sheet and the Company statement 
of changes in equity and the related notes, including the 
accounting policies in note 1.

In our opinion: 

 — the	financial	statements	give	a	true	and	fair	view	of	the	

state	of	the	Group’s	and	of	the	parent	Company’s	affairs	
as	at	27	March	2020	and	of	the	Group’s	profit	for	the	
year then ended;

 — the	Group	financial	statements	have	been	properly	
prepared in accordance with International Financial 
Reporting Standards as adopted by the European Union;

 — the	parent	Company	financial	statements	have	been	
properly prepared in accordance with UK accounting 
standards, including FRS 101 Reduced Disclosure 
Framework; and

 — the	financial	statements	have	been	prepared	in	

accordance with the requirements of the Companies Act 
2006	and,	as	regards	the	Group	financial	statements,	
Article 4 of the IAS Regulation.

Basis for opinion

We conducted our audit in accordance with International 
Standards on Auditing (UK) (“ISAs (UK)”) and applicable 
law. Our responsibilities are described below. We believe 
that	the	audit	evidence	we	have	obtained	is	a	sufficient	
and appropriate basis for our opinion. Our audit opinion is 
consistent with our report to the audit committee.

We	were	first	appointed	as	auditor	by	the	directors	
in September 2010. The period of total uninterrupted 
engagement	is	for	the	ten	financial	years	ended	27	March	
2020.	We	have	fulfilled	our	ethical	responsibilities	under,	
and we remain independent of the Group in accordance 
with, UK ethical requirements including the FRC Ethical 
Standard as applied to listed public interest entities. No 
non-audit services prohibited by that standard were 
provided.

Overview

Materiality: 
Group	financial 
statements as 
a whole

Coverage

£1.5m (2019: £1.5m)

0.3% of Group revenue 
(2019: 4.5% of normalised Group 
profit	before	tax)

100% of Group revenue 
(2019: 99% of normalised Group 
profit	before	tax)

Key audit matters

vs 2019

Recurring 
risks

Impairment 
allowances on trade 
receivables in Studio 
Retail Limited

New: Valuation 
of	defined	benefit	
pension obligations 
– parent Company

Event driven

Going concern

Brexit

80

Studio Retail Group plc Annual Report 2020

 	
2.  Key audit matters: including our assessment of risks of material misstatement

Key	audit	matters	are	those	matters	that,	in	our	professional	judgement,	were	of	most	significance	in	the	audit	of	the	financial	statements	
and	include	the	most	significant	assessed	risks	of	material	misstatement	(whether	or	not	due	to	fraud)	identified	by	us,	including	
those	which	had	the	greatest	effect	on:	the	overall	audit	strategy;	the	allocation	of	resources	in	the	audit;	and	directing	the	efforts	of	
the engagement team. We summarise below the key audit matters in arriving at our audit opinion above, together with our key audit 
procedures to address those matters and, as required for public interest entities, our results from those procedures. These matters were 
addressed,	and	our	results	are	based	on	procedures	undertaken,	in	the	context	of,	and	solely	for	the	purpose	of,	our	audit	of	the	financial	
statements as a whole, and in forming our opinion thereon, and consequently are incidental to that opinion, and we do not provide 
a separate opinion on these matters.

The risk

Our response

The impact of 
uncertainties 
due to the UK 
exiting the 
European Union 
on our audit

Refer to pages 
22 and 23 
(Principal Risks 
and Uncertainties), 
page 30 
(Directors’ Report) 
and page 68 
(Audit Committee 
Report)

We	developed	a	standardised	firm-wide	approach	to	the	
consideration of the uncertainties arising from the UK’s 
departure from the EU in planning and performing our audits.

Our procedures included:

 — Our knowledge of the business: We considered the 
directors’	assessment	of	risks	arising	from	different	
outcomes to the trade negotiations for the Group’s 
business	and	financial	resources	compared	with	our	own	
understanding of the risks. We considered the directors’ 
plans to take action to mitigate the risks.

 — Sensitivity analysis: When addressing going concern 

and impairment allowances on trade receivables in Studio 
Retail Limited and other areas that depend on forecasts, 
we compared the directors’ analysis to our assessment of 
the full range of reasonably possible scenarios resulting 
from	these	uncertainties	and,	where	forecast	cash	flows	
are required to be discounted, considered adjustments to 
discount rates for the level of remaining uncertainty.

 — Assessing transparency: As well as assessing individual 
disclosures as part of our procedures on addressing 
going concern and impairment allowances on trade 
receivables in Studio Retail Limited we considered all of the 
disclosures concerning uncertainties related to the UK’s 
future trading relationships together, including those in the 
strategic report, comparing the overall picture against our 
understanding of the risks.

Our results

 — As reported under impairment allowances on trade 

receivables in Studio Retail Limited, we found the resulting 
estimates and related disclosures of impairment allowances 
on trade receivables in Studio Retail Limited and disclosures 
in relation to going concern to be acceptable. However no 
audit should be expected to predict the unknowable factors 
or all possible future implications for a company and this 
is particularly the case in relation to the impact of the UK’s 
departure from the EU.

Extreme levels of uncertainty:

The UK left the European Union (EU) 
on 31 January 2020 and entered an 
implementation period which is due to 
operate until 31 December 2020. At that 
point current trade agreements with the 
European Union terminate. The UK is 
entering negotiations over future trading 
relationships with the EU and a number 
of other countries. Where new trade 
agreements are not in place World Trade 
Organisation (WTO) arrangements will 
be in force, meaning among other things 
import	and	export	tariffs,	quotas	and	border	
inspections, which may cause delivery delays. 
Different	potential	outcomes	of	these	trade	
negotiations could have wide ranging impacts 
on the Group’s operations and the future 
economic environment in the UK and EU.

All audits assess and challenge the 
reasonableness of estimates, in particular 
as described in impairment allowances on 
trade receivables in Studio Retail Limited 
below, and related disclosures; and the 
appropriateness of the going concern 
basis	of	preparation	of	the	financial	
statements (see below). All of these depend 
on assessments of the future economic 
environment and the Group’s future 
prospects and performance.

In addition, we are required to consider 
the other information presented in the 
Annual Report including the principal risks 
disclosure and the viability statement and 
to consider the directors’ statement that 
the	annual	report	and	financial	statements	
taken as a whole is fair, balanced and 
understandable and provides the 
information necessary for shareholders 
to assess the Group’s position and 
performance, business model and strategy.

The uncertainty over the UK’s future trading 
relationships with the rest of the world 
and	related	economic	effects	give	rise	to	
extreme levels of uncertainty, with the full 
range	of	possible	effects	currently	unknown.

Studio Retail Group plc Annual Report 2020

81

Impairment 
allowances 
on trade 
receivables in 
Studio Retail 
Limited

(£317.9m, 
allowance for 
expected credit 
loss £101.8m; 
2019: £304.3m, 
allowance for 
expected credit 
loss £88.0m)

Refer to page 68  
(Audit 
Committee Report), 
page 106 
(accounting policy) 
and pages 
123 to 125 
(financial 
disclosures).

The risk

Our response

Subjective estimate:

Our procedures included:

The	Group	has	a	significant	level	of	trade	
receivables which are due to be recovered 
by instalments as a result of credit terms 
offered	to	customers	by	the	Studio	Retail	
Limited business.

The provision held against trade receivables 
is calculated by a series of models which 
have been re-designed in the current 
year. This impacted the determination of 
a	significant	increase	in	credit	risk	and	the	
resulting impact on staging, the probability 
of accounts falling into arrears and 
subsequently defaulting, and the exposure 
at default.

Small changes in the assumptions and 
estimates within the provisioning model 
can	have	a	significant	effect	on	the	results	
of the Group. Given the emergence of 
COVID19, the provision is most sensitive to 
assumptions around the macro-economic 
variables within the economic scenarios, 
the weightings applied to the range of 
economic scenarios and the level of cash 
recoveries. As a consequence, adequate 
disclosure of the assumptions and the 
areas of estimation uncertainty are also 
important.

The	effect	of	these	matters	is	that,	as	part	
of our risk assessment, we determined 
that the impairment allowances on trade 
receivables had a high degree of estimation 
uncertainty, with a potential range of 
reasonable outcomes greater than our 
materiality	for	the	financial	statements	
as a whole, and possibly many times that 
amount.	The	financial	statements	(note	15)	
disclose the sensitivity estimated by the 
Company.

Disclosure quality

The disclosures regarding the Group’s 
application of IFRS 9 are key to 
understanding the key judgements 
involved.

 — Control re-performance: Testing key controls over 

the monitoring of the provisioning model and the key 
assumptions.

 — Operating effectiveness of controls: Where data controls 
were	found	to	be	ineffective,	we	performed	direct	testing	
over the relevant data elements within the provisioning 
models to gain comfort over the completeness and accuracy 
of the data. This involved testing attributes back to source 
documentation. This allowed us to gain comfort that the 
data	flowing	into	the	models	was	appropriate.	Where	
management	review	controls	were	found	to	be	ineffective,	
substantive procedures challenging assumptions with the 
provisioning models were performed.

 — Our financial risk modelling expertise: Using	our	financial	
risk modelling specialists to evaluate the application of 
management’s methodology within the revised models. 
Documentation review, independent recoding and model 
code reviews have been performed where relevant across 
the various models with replication testing performed 
across all models to assess the output of the models.

 — Historical comparison: Using our historical experience to 

critically challenge the Group’s forecast of prices obtained in 
respect of debt sales.

 — Sector knowledge: Using our knowledge of the sector 

and the current prices obtained in respect of debt sales, 
to challenge management’s forecasts of expected future 
prices, and ultimately the recoveries Studio will make.

 — Benchmarking assumptions: Benchmarking the Group’s 

key assumptions, including probability of default and criteria 
used	to	determine	whether	there	has	been	a	significant	
increase in credit risk, to comparable lenders. We also used 
our economic specialists to challenge the economic scenarios 
in the model and the weighting the model uses to build the 
provision through comparison’s with market peers, market 
publications and analysis from the Bank of England in respect 
of the impact of COVID-19. Further, consideration of the 
sector’s approach to accounting for COVID-19 allowed us to 
benchmark Studio’s approach to that of the wider market.

 — Assessing transparency: Considering the adequacy of the 
Group’s disclosures of the key assumptions and the areas 
of estimation uncertainty in relation to the impairment 
provision. This includes disclosure of the sensitivity of 
the impairment provision to movements in the economic 
scenarios and debt sale prices.

Our results

 — Our	testing	identified	some	weaknesses	in	the	design	and	
implementation of controls. As a result we expanded the 
extent of our detailed testing over and above that originally 
planned. The results of this testing were satisfactory and 
we found the impairment allowances recognised and the 
associated disclosures made to be acceptable (2019 result: 
acceptable).

82

Studio Retail Group plc Annual Report 2020

Independent Auditor’s ReportThe risk

Our response

Going concern

Disclosure quality:

Our procedures included:

Refer to page 68 
(Audit 
Committee Report) 
and page 101 
(financial 
disclosures).

The	financial	statements	explain	how	the	
Board has formed a judgement that it is 
appropriate to adopt the going concern 
basis of preparation for the Group and 
Company.

 — Funding assessment: Assessed the committed level of 

financing	available	to	the	Group	for	at	least	the	next	twelve	
months through considering the facility agreements and 
assessing the Group’s ability to comply with covenant 
requirements.

That judgement is based on an evaluation 
of the inherent risks to the Group’s and 
Company’s business model and how 
those	risks	might	affect	the	Group’s	and	
Company’s	financial	resources	or	ability	to	
continue operations for a period of at least 
twelve months from the date of approval of 
these	financial	statements.

The	risks	most	likely	to	affect	the	Group’s	
and	Company’s	available	financial	
resources over this period were:

 — The	level	of	financing	available	and	

the ability of the Group to comply with 
financial	covenants	at	certain	points	
within the year; and

 — The risk, increased due to the impact of 
COVID-19 uncertainty, that the Group 
will recover less cash than expected 
from the Studio trade receivables.

There are also less predictable but realistic 
second order impacts, such as the impact 
of Brexit and the erosion of customer 
confidence,	which	could	result	in	a	rapid	
reduction	of	available	financial	resources.

The risk for our audit was whether those 
risks were such that they amounted to a 
material uncertainty that may have cast 
significant	doubt	over	the	Group’s	ability	
to continue to operate as a going concern. 
Had they been such, then that fact would 
have been required to have been disclosed.

 — Historical comparisons: Considered the Group’s historical 
budgeting accuracy, by assessing actual performance 
against budget and analysing the Group’s explanations for 
variances between actual and budgeted results.

 — Our sector experience: Used our experience of the sector 
to challenge management’s assumptions over forecast 
customer	default	ratios	and	cash	flow	forecasts.

 — Key dependency assessment: Assessing the Group’s cash 
flow	forecasts	to	identify	key	inputs	for	further	enquiry.	The	
key inputs included forecast revenue growth and forecast 
customer default ratios.

 — Sensitivity analysis: Considered sensitivities over the level 
of	available	financial	resources	indicated	by	the	Group’s	
financial	forecasts	taking	account	of	severe	but	plausible	
downside sensitivities that could arise, including a reduction 
in forecast revenue growth, a reduction in forecast 
gross	profit	margin,	a	potential	COVID-19	related	second	
lockdown	and	its	effects	on	the	Group’s	cash	flows,	and	an	
increase in forecast customer default ratios.

 — Assessing transparency: Assessed the completeness 

and accuracy of the matters covered in the going concern 
disclosure by assessing the reasonableness of the risks and 
uncertainties	specified	by	the	disclosure	against	our	findings	
from our evaluation of management’s assessment of going 
concern.

Our results

 — We found the going concern disclosure without any material 

uncertainty to be acceptable (2019 result: acceptable).

Studio Retail Group plc Annual Report 2020

83

Valuation of 
gross defined 
benefit pension 
obligations – 
parent Company 
risk

£98.8m 
(2019: £107.9m)

Refer to page 109, 
(accounting policy) 
and pages 
157 to 160 
(financial 
disclosures).

The risk

Our response

Subjective valuation:

Our procedures included:

 — Our actuarial expertise: We used our own actuarial 

specialists to challenge key assumptions and estimates used 
in	the	calculation	of	the	retirement	benefit	obligations;

 — Methodology assessment: We used our own actuarial 

specialists to assess the appropriateness and consistency of 
the methodology applied by management in setting the key 
assumptions;

 — Benchmarking assumptions: We performed a comparison 
of key assumptions against our own benchmark ranges 
derived from externally available data;

 — Assessing external actuary’s credentials: We assessed 

the competence and independence of the external actuary 
engaged by the Company; and

 — Assessing transparency: We considered the adequacy of 
the	Company’s	disclosure	in	respect	of	retirement	benefits,	
in	particular	the	gross	defined	benefit	pension	obligation	and	
the assumptions used and the sensitivity of the liabilities to 
these assumptions, which are set out in note 14 to the parent 
company	financial	statements.

Our results:

 — We	found	the	resulting	estimate	of	the	defined	benefit	
pension obligations to be acceptable (2019: acceptable).

The	valuation	of	defined	benefit	pension	
obligations depends on a number of 
estimates, including the discount rates used 
to calculate the current value of the future 
payments the Company expects to pay 
pensioners,	the	rate	of	inflation	that	must	
be incorporated in the estimate of future 
pension payments, and the life expectancy 
of pension scheme members.

There is a considerable amount of 
estimation uncertainty involved in setting 
the above assumptions and a small change 
in	the	assumptions	may	have	a	significant	
impact	on	the	defined	benefit	pension	
obligations.

The	effect	of	these	matters	is	that,	as	part	
of our risk assessment, we determined 
that	the	gross	defined	benefit	pension	
obligation of £98.8m has a high degree of 
estimation uncertainty, with a potential 
range of reasonable outcomes greater than 
materiality	for	the	financial	statements	
as a whole, and possibly many times 
that	amount.	The	financial	statements	
(note	14	to	the	Parent	company	financial	
statements) disclose the sensitivity 
estimated by the Company.

This risk is included as a key audit 
matter	for	the	first	time	this	year	as	it	is	
now considered to be the area of most 
significance	in	our	audit	of	the	parent	
company.

We continue to perform procedures over recoverability of non-amortising intangible assets and recoverable amount of investment in 
subsidiary. However, following the agreement to sell the Findel Education CGU at a price exceeding the carrying amount of the cash 
generating unit and above the carrying amount of the parent’s investment in subsidiary, we have not assessed these as areas of the most 
significant	risks	in	our	current	year	audit	and,	therefore,	they	are	not	separately	identified	in	our	report	this	year.

84

Studio Retail Group plc Annual Report 2020

Independent Auditor’s Report3.  Our application of materiality and an overview of the 

scope of our audit 

Group revenue
£434.9m (2019: £506.8m)

Group materiality
£1.5m (2019: £1.5m)

Materiality	for	the	Group	financial	statements	as	a	whole	was	set	
at £1.5m (2019: £1.5m), determined by reference to a benchmark 
of Group revenue of which it represents 0.3% (2019: 4.5% of 
normalised	Group	profit	before	tax).	We	consider	Group	revenue	
to be the most appropriate benchmark as it provides a more 
stable	measure	year	on	year	than	Group	profit	before	tax.	The	
change in the benchmark from the prior period is because 
Group revenue provides a more stable measure year on year 
than	group	profit	before	tax	for	the	period	for	which	business	
performance	has	been	affected	by	the	COVID-19	pandemic.

Materiality	for	the	parent	Company	financial	statements	as	a	
whole was set at £0.7m (2019: £1m), determined with reference 
to a benchmark of Company total assets, of which it represents 
0.5% (2019: 1%).

We agreed to report to the Audit Committee any corrected 
or	uncorrected	identified	misstatements	exceeding	£75,000,	
in	addition	to	other	identified	misstatements	that	warranted	
reporting on qualitative grounds.

Of the Group’s four (2019: four) reporting components, we 
subjected three (2019: three) to full scope audits for Group 
purposes. The components within the scope of our work 
accounted for the percentages illustrated opposite. 

The work on the three (2019: three) components, including the 
audit of the parent Company, was performed by the Group team. 
Component materialities ranged from £0.5m – £1.3m, having 
regard	to	the	mix	of	size	and	risk	profile	of	the	Group	across	the	
components.

£1.5m
Whole financial
statements materiality
(2019: £1.5m)

£1.3m
Range of materiality
at three components
(£0.5m – £1.3m)
(2019: £0.2m – £1.3m)

Group revenue

Group materiality

£75,000
Misstatements reported to the
audit committee (2019: £75,000)

Group revenue

Group profit before tax
from continuing operations

1

1

99%

(2019: 99%)

99

99

100%

(2019: 100%)

Group total assets

1
1

99%

(2019: 100%)

99

Full scope for Group audit purposes 2020

Residual components 2020

Full scope for Group audit purposes 2019

Residual components 2019

Studio Retail Group plc Annual Report 2020

85

4.  We have nothing to report on going concern

5.  We have nothing to report on the other information in the 

The	directors	have	prepared	the	financial	statements	on	the	
going concern basis as they do not intend to liquidate the 
Company or the Group or to cease their operations, and as they 
have	concluded	that	the	Company’s	and	the	Group’s	financial	
position means that this is realistic. They have also concluded 
that there are no material uncertainties that could have cast 
significant	doubt	over	their	ability	to	continue	as	a	going	concern	
for	at	least	a	year	from	the	date	of	approval	of	the	financial	
statements (“the going concern period”).

Our responsibility is to conclude on the appropriateness of the 
directors’ conclusions and, had there been a material uncertainty 
related to going concern, to make reference to that in this 
audit report. However, as we cannot predict all future events or 
conditions and as subsequent events may result in outcomes 
that are inconsistent with judgements that were reasonable at 
the time they were made, the absence of reference to a material 
uncertainty in this auditor’s report is not a guarantee that the 
Group and the Company will continue in operation.

We	identified	going	concern	as	a	key	audit	matter	(see	section	2	
of this report). Based on the work described in our response to 
that key audit matter, we are required to report to you if:

 — we have anything material to add or draw attention to 
in relation to the directors’ statement in note 1 to the 
financial	statements	on	the	use	of	the	going	concern	basis	
of accounting with no material uncertainties that may cast 
significant	doubt	over	the	Group	and	Company’s	use	of	that	
basis for a period of at least twelve months from the date of 
approval	of	the	financial	statements;	or

 — the related statement under the Listing Rules set out on 

page 30 is materially inconsistent with our audit knowledge.

We have nothing to report in these respects.

Annual Report

The directors are responsible for the other information presented 
in	the	Annual	Report	together	with	the	financial	statements.	Our	
opinion	on	the	financial	statements	does	not	cover	the	other	
information and, accordingly, we do not express an audit opinion 
or, except as explicitly stated below, any form of assurance 
conclusion thereon.

Our responsibility is to read the other information and, in 
doing	so,	consider	whether,	based	on	our	financial	statements	
audit work, the information therein is materially misstated 
or	inconsistent	with	the	financial	statements	or	our	audit	
knowledge.	Based	solely	on	that	work	we	have	not	identified	
material misstatements in the other information.

Strategic report and directors’ report

Based solely on our work on the other information:

 — we	have	not	identified	material	misstatements	in	the	strategic	

report and the directors’ report;

 — in our opinion the information given in those reports for the 
financial	year	is	consistent	with	the	financial	statements;	and

 — in our opinion those reports have been prepared in 

accordance with the Companies Act 2006.

Directors’ remuneration report

In our opinion the part of the Directors’ Remuneration Report to 
be audited has been properly prepared in accordance with the 
Companies Act 2006.

Disclosures of emerging and principal risks and longer-term 
viability

Based	on	the	knowledge	we	acquired	during	our	financial	
statements audit, we have nothing material to add or draw 
attention to in relation to:

 — the	directors’	confirmation	within	the	viability	statement	on	
page 31 that they have carried out a robust assessment of 
the emerging and principal risks facing the Group, including 
those that would threaten its business model, future 
performance, solvency and liquidity;

 — the Principal Risks and Uncertainties disclosures describing 
these risks and explaining how they are being managed and 
mitigated; and

 — the directors’ explanation in the viability statement of how 
they have assessed the prospects of the Group, over what 
period they have done so and why they considered that 
period to be appropriate, and their statement as to whether 
they have a reasonable expectation that the Group will 
be able to continue in operation and meet its liabilities as 
they fall due over the period of their assessment, including 
any related disclosures drawing attention to any necessary 
qualifications	or	assumptions.

Under the Listing Rules we are required to review the viability 
statement. We have nothing to report in this respect.

86

Studio Retail Group plc Annual Report 2020

Independent Auditor’s ReportOur work is limited to assessing these matters in the context of 
only	the	knowledge	acquired	during	our	financial	statements	
audit. As we cannot predict all future events or conditions and as 
subsequent events may result in outcomes that are inconsistent 
with judgements that were reasonable at the time they were 
made, the absence of anything to report on these statements is 
not a guarantee as to the Group’s and Company’s longer-term 
viability.

Corporate governance disclosures

We are required to report to you if:

 — we	have	identified	material	inconsistencies	between	the	
knowledge	we	acquired	during	our	financial	statements	
audit and the directors’ statement that they consider that 
the	annual	report	and	financial	statements	taken	as	a	whole	
is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Group’s 
position and performance, business model and strategy; or

 — the section of the annual report describing the work of the 

Audit Committee does not appropriately address matters 
communicated by us to the Audit Committee.

We are required to report to you if the Corporate Governance 
Statement does not properly disclose a departure from the 
provisions	of	the	UK	Corporate	Governance	Code	specified	by	the	
Listing Rules for our review.

We have nothing to report in these respects.

6.  We have nothing to report on the other matters on which 

we are required to report by exception 

Under the Companies Act 2006, we are required to report to you 
if, in our opinion:

 — adequate accounting records have not been kept by the 

parent Company, or returns adequate for our audit have not 
been received from branches not visited by us; or

 — the	parent	Company	financial	statements	and	the	part	of	

the Directors’ Remuneration Report to be audited are not in 
agreement with the accounting records and returns; or

 — certain	disclosures	of	directors’	remuneration	specified	by	law	

are not made; or

 — we have not received all the information and explanations we 

require for our audit.

We have nothing to report in these respects.

7.  Respective responsibilities

Directors’ responsibilities

As explained more fully in their statement set out on page 79, 
the directors are responsible for: the preparation of the 
financial	statements	including	being	satisfied	that	they	give	a	
true and fair view; such internal control as they determine is 
necessary	to	enable	the	preparation	of	financial	statements	
that are free from material misstatement, whether due to fraud 
or error; assessing the Group and parent Company’s ability to 
continue as a going concern, disclosing, as applicable, matters 
related to going concern; and using the going concern basis of 
accounting unless they either intend to liquidate the Group or 
the parent Company or to cease operations, or have no realistic 
alternative but to do so.

Auditor’s responsibilities

Our objectives are to obtain reasonable assurance about whether 
the	financial	statements	as	a	whole	are	free	from	material	
misstatement, whether due to fraud or other irregularities (see 
below), or error, and to issue our opinion in an auditor’s report. 
Reasonable assurance is a high level of assurance, but does 
not guarantee that an audit conducted in accordance with ISAs 
(UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud, other irregularities or error 
and are considered material if, individually or in aggregate, 
they	could	reasonably	be	expected	to	influence	the	economic	
decisions	of	users	taken	on	the	basis	of	the	financial	statements.

A fuller description of our responsibilities is provided on the FRC’s 
website at www.frc.org.uk/auditorsresponsibilities.

Irregularities – ability to detect

We	identified	areas	of	laws	and	regulations	that	could	reasonably	
be	expected	to	have	a	material	effect	on	the	financial	statements	
from our general commercial and sector experience and 
through discussion with the directors and other management 
(as required by auditing standards), and from inspection of the 
Group’s regulatory and legal correspondence and discussed 
with the directors and other management the policies and 
procedures regarding compliance with laws and regulations. We 
communicated	identified	laws	and	regulations	throughout	our	
team and remained alert to any indications of non-compliance 
throughout the audit.

The	potential	effect	of	these	laws	and	regulations	on	the	financial	
statements varies considerably.

Firstly, the Group is subject to laws and regulations that directly 
affect	the	financial	statements	including	financial	reporting	
legislation (including related companies legislation), distributable 
profits	legislation,	pensions	legislation	and	taxation	legislation	
and we assessed the extent of compliance with these laws and 
regulations	as	part	of	our	procedures	on	the	related	financial	
statement items.

Studio Retail Group plc Annual Report 2020

87

8.  The purpose of our audit work and to whom we owe our 

responsibilities

This report is made solely to the Company’s members, as a body, 
in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might 
state to the Company’s members those matters we are required 
to state to them in an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the Company and 
the Company’s members, as a body, for our audit work, for this 
report, or for the opinions we have formed.

Mick Davies (Senior Statutory Auditor) 
for and on behalf of KPMG LLP, Statutory Auditor  
Chartered Accountants 
1 St Peter’s Square 
Manchester 
M2 3AE

23 August 2020

Secondly, the Group is subject to many other laws and regulations 
where the consequences of non-compliance could have a material 
effect	on	amounts	or	disclosures	in	the	financial	statements,	for	
instance	through	the	imposition	of	fines	or	litigation	or	the	loss	of	
the	Group’s	licence	to	operate.	We	identified	the	following	areas	
as	those	most	likely	to	have	such	an	effect:	health	and	safety,	
anti-bribery, employment law and certain aspects of Company 
legislation	recognising	the	financial	and	regulated	nature	of	the	
Group’s activities.

Auditing standards limit the required audit procedures to identify 
non-compliance with these laws and regulations to enquiry of the 
directors and other management and inspection of regulatory 
and legal correspondence, if any. Through these procedures, 
we became aware of actual or suspected non-compliance and 
considered	the	effect	as	part	of	our	procedures	on	the	related	
financial	statement	items.	The	identified	actual	or	suspected	non-
compliance	was	not	sufficiently	significant	to	our	audit	to	result	
in	our	response	being	identified	as	a	key	audit	matter	however	
we performed procedures to assess the completeness and 
accuracy of the Group’s regulatory provisions. This work included 
reviewing correspondence with the Financial Conduct Authority, 
assessing provision methodology against regulator guidelines 
and our market experience, re-performing the provision 
model calculations and performing sensitivity analysis on key 
assumptions.

Owing to the inherent limitations of an audit, there is an 
unavoidable risk that we may not have detected some material 
misstatements	in	the	financial	statements,	even	though	we	
have properly planned and performed our audit in accordance 
with auditing standards. For example, the further removed non-
compliance with laws and regulations (irregularities) is from the 
events	and	transactions	reflected	in	the	financial	statements,	
the less likely the inherently limited procedures required by 
auditing standards would identify it. In addition, as with any audit, 
there remained a higher risk of non-detection of irregularities, 
as these may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal controls. We are 
not responsible for preventing non-compliance and cannot be 
expected to detect non-compliance with all laws and regulations.

88

Studio Retail Group plc Annual Report 2020

Independent Auditor’s ReportContents

3 

Financial Statements

90 

92 

93 

94 

95 

96 

 Consolidated Income Statement

 Consolidated Statement of 
Comprehensive Income

 Consolidated Balance Sheet

 Consolidated Cash Flow 
Statement

 Consolidated Statement of 
Changes in Equity

 Notes to the Consolidated 
Financial Statements

Consolidated Income Statement
52-week period ended 27 March 2020

Continuing operations
Revenue 
Credit account interest 

Total revenue (including credit interest) 

Cost of sales 
Impairment losses on customer receivables 

Gross profit 

Trading costs 

Analysis	of	operating	profit:	
– EBITDA* 
– Depreciation, amortisation and impairment 

Operating profit 

Finance costs 

Profit before tax and fair value movements on 
derivative financial instruments 

Fair	value	movements	on	derivative	financial	instruments	

Profit before tax 
Tax (expense)/income 

Profit from continuing operations 

Discontinued operation
Profit	from	discontinued	operation,	net	of	tax	

Profit for the period 

Earnings per ordinary share
from continuing operations
Basic 
Diluted 
from discontinued operation
Basic 
Diluted 
total attributable to ordinary shareholders
Basic 
Diluted 

Before 
individually 
significant	
items 
£000 

330,352 
104,542 

434,894 

(208,924) 
(53,930) 

172,040 

(150,549) 

35,037 
(13,546) 

21,491 

(10,491) 

11,000 

2,608 

13,608 
(1,052) 

12,556 

2,956 

15,512 

Individually 
significant 
items 
£000 

— 
— 

— 

— 
— 

— 

(6,807) 

(5,648) 
(1,159) 

(6,807) 

— 

(6,807) 

— 

(6,807) 
1,293 

(5,514) 

(1,243) 

(6,757) 

Notes 

3 

3 

6 

7 

8 

10 

10 

10 

Total 
£000

330,352
104,542

434,894

(208,924)
(53,930)

172,040

(157,356)

29,389
(14,705)

14,684

(10,491)

4,193

2,608

6,801
241

7,042

1,713

8,755

8.16p
8.12p

1.98p
1.97p

10.14p
10.09p

The accompanying notes are an integral part of this consolidated income statement.

*	 Earnings	before	interest,	tax,	depreciation,	amortisation	and	fair	value	movements	on	derivative	financial	instruments.

90

Studio Retail Group plc Annual Report 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
 
 
 
 
	
 
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Income Statement
52-week period ended 29 March 2019 (restated – refer to note 1)

Continuing operations
Revenue 
Credit account interest 

Total revenue (including credit interest) 

Cost of sales 
Impairment losses on customer receivables 

Gross profit 

Trading costs 

Analysis	of	operating	profit:
– EBITDA* 
– Depreciation, amortisation and impairment 

Operating profit 

Finance costs 

Profit before tax and fair value movements 
on derivative financial instruments 

Fair	value	movements	on	derivative	financial	instruments	

Profit before tax 
Tax (expense)/income 

Profit from continuing operations 

Discontinued operation
Profit	from	discontinued	operation,	net	of	tax	

Profit for the period 

Earnings per ordinary share
from continuing operations
Basic 
Diluted 
from discontinued operation
Basic 
Diluted 
total attributable to ordinary shareholders
Basic 
Diluted 

Before 
individually 
significant	
items 
£000 

323,534 
98,119 

421,653 

(202,453) 
(36,623) 

182,577 

(147,377) 

45,147 
(9,947) 

35,200 

(9,618) 

25,582 

4,750	

30,332 
(6,456) 

23,876 

2,830	

26,706 

Individually 
significant 
items 
£000 

— 
— 

— 

— 
— 

— 

(4,158) 

(4,158) 
— 

(4,158) 

— 

(4,158) 

—	

(4,158) 
741 

(3,417) 

—	

(3,417) 

Notes 

3 

3 

6 

7 

8 

10 

10 

10 

Total 
£000

323,534
98,119

421,653

(202,453)
(36,623)

182,577

(151,535)

40,989
(9,947)

31,042

(9,618)

21,424

4,750

26,174
(5,715)

20,459

2,830

23,289

23.70p
23.70p

3.28p
3.28p

26.98p
26.98p

The accompanying notes are an integral part of this consolidated income statement.

*	 Earnings	before	interest,	tax,	depreciation,	amortisation	and	fair	value	movements	on	derivative	financial	instruments.

Studio Retail Group plc Annual Report 2020

91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
 
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Comprehensive Income
52-week period ended 27 March 2020

Profit	for	the	period	
Other Comprehensive Income
Items that may be reclassified to profit or loss
Cash	flow	hedges	
Currency translation loss arising on consolidation 

Items that will not subsequently be reclassified to profit or loss
Remeasurements	of	defined	benefit	pension	scheme	(note	25)	
Tax relating to components of other comprehensive income (note 7) 

Total comprehensive income for period 

2020 
£000 

8,755 

28 
(443) 

(415) 

26,915 
(4,043) 

22,872 

31,212 

2019 
£000

23,289

(19)
(353)

(372)

(2,374)
643

(1,731)

21,186

The total comprehensive income for the period is attributable to the equity shareholders of the parent company Studio Retail Group plc.

The accompanying notes are an integral part of this consolidated statement of comprehensive income.

92

Studio Retail Group plc Annual Report 2020

 
 
 
 
Consolidated Balance Sheet 
at 27 March 2020

Company Number: 549034

Non-current assets
Other intangible assets 
Property, plant and equipment 
Derivative	financial	instruments	
Retirement	benefit	surplus	
Deferred tax assets 

Current assets
Inventories 
Trade and other receivables 
Derivative	financial	instruments	
Cash and cash equivalents 
Current tax assets 

Current assets excluding assets held for sale 

Assets held for sale 

Total current assets 

Total assets 

Current liabilities
Trade and other payables 
Lease liabilities 
Derivative	financial	instruments	
Provisions 
Current tax liabilities 

Current liabilities excluding liabilities held for sale 

Liabilities held for sale 

Total current liabilities 

Non-current liabilities
Bank loans 
Lease liabilities 
Provisions 
Retirement	benefit	obligation	
Deferred tax liabilities 

Total liabilities 

Net assets 

Equity
Share capital 
Translation reserve 
Hedging reserve 
Retained earnings/(accumulated losses) 

Total equity 

Approved by the Board and authorised for issue on 22 August 2020.

P B Maudsley 
Group CEO 

S M Caldwell
Group CFO

Notes 

2020 
£000 

2019 
£000

11 
12 
19	
25	
21 

14 
15 
19	
16 
7 

5 

17 
13 
19	
20 

5 

18 
13 
20 
25	
21 

23 

9 
80,007 
2 
31,695 
— 

111,713 

42,827 
235,227 
3,250 
33,163 
1,718 

316,185 

60,570 

376,755 

488,468 

(57,908) 
(6,035) 
(36) 
(4,335) 
— 

(68,314) 

(24,684) 

(92,998) 

(282,591) 
(37,461) 
— 
— 
(37) 

(320,089) 

(413,087) 

75,381 

48,644 
321 
(26) 
26,442 

75,381 

24,952
45,511
6
—
10,556

81,025

48,757
235,923
604
37,603
—

322,887

—

322,887

403,912

(72,592)
(498)
—
(3,325)
(1,762)

(78,177)

—

(78,177)

(270,545)
—
(7,753)
(68)
(3,849)

(282,215)

(360,392)

43,520

48,644
764
(54)
(5,834)

43,520

The accompanying notes are an integral part of this consolidated balance sheet.

Studio Retail Group plc Annual Report 2020

93

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Cash Flow Statement
52-week period ended 27 March 2020

Profit	for	the	period	
Adjustments for:
Income tax credit 
Finance costs 
Depreciation of property, plant and equipment 
Impairment of property, plant and equipment 
Amortisation of intangible assets 
Share-based payment expense 
Fair	value	movements	on	financial	instruments	net	of	premiums	paid	
Pension contributions less income statement charge 

Operating cash flows before movements in working capital 
(Increase)/decrease in inventories 
Increase in receivables 
Increase in payables 
Increase/(decrease) in provisions 

Cash generated from operations before interest and tax paid 
Income taxes paid 
Interest paid 

Net cash from operating activities 

Investing activities
Purchases of property, plant and equipment, software and IT development costs and intangible assets 

Net cash used in investing activities 

Financing activities
Payments	of	lease	liabilities	(2019:	Repayments	of	obligations	under	finance	leases)	
Bank loans repaid 
Securitisation loan drawn 

Net cash from financing activities 

Net (decrease)/increase in cash and cash equivalents 
Cash and cash equivalents at the beginning of the period 
Effect	of	foreign	exchange	rate	changes	on	cash	held	

Cash and cash equivalents at the end of the period 

2020 
£000 

8,755 

54 
10,998 
14,393 
1,300 
1,163 
649 
(2,621) 
(4,792) 

29,899 
(10,068) 
(9,317) 
4,442 
1,558 

16,514 
(3,717) 
(8,495) 

4,302 

(14,822) 

(14,822) 

(5,966) 
(10,000) 
22,046 

6,080 

(4,440) 
37,603 
— 

33,163 

2019 
£000

23,289

6,064
9,656
9,438
—
2,167
926
(4,784)
(40)

46,716
5,618
(26,549)
5,522
(8,951)

22,356
(1,931)
(10,017)

10,408

(11,545)

(11,545)

(571)
(5,000)
18,041

12,470

11,333
26,244
26

37,603

The	accompanying	notes	are	an	integral	part	of	this	consolidated	cash	flow	statement.

94

Studio Retail Group plc Annual Report 2020

 
 
Consolidated Statement of Changes in Equity
52-week period ended 27 March 2020

At 30 March 2018 
Total comprehensive income for the period 
Transactions with owners
Share-based payments 

At 29 March 2019 
Total comprehensive income for the period 
Transactions with owners
Share-based payments 

At 27 March 2020 

Share 
capital 
£000 

48,644 
— 

— 

48,644 
— 

— 

48,644 

Translation 
reserve 
£000 

1,117 
(353) 

— 

764 
(443) 

— 

321 

Hedging 
reserve 
£000 

(Accumulated 
losses)/ 
retained 
earnings 
£000 

(35) 
(19) 

— 

(54) 
28 

— 

(26) 

(28,318) 
21,558 

926 

(5,834) 
31,627 

649 

26,442 

Total 
equity 
£000

21,408
21,186

926

43,520
31,212

649

75,381

The total equity is attributable to the equity shareholders of the parent company Studio Retail Group plc.

The accompanying notes are an integral part of this consolidated statement of changes in equity.

Studio Retail Group plc Annual Report 2020

95

 
 
 
 
 
 
 
 
 
 
 
 
 
1 General information and accounting policies

Studio Retail Group plc is a company incorporated in the United Kingdom under the Companies Act 2006. The address of the registered 
office	is	given	on	page	29.	The	nature	of	the	Group’s	operations	and	its	principal	activities	are	set	out	in	the	Strategic	Report	on	pages	1	to	27.

These	financial	statements	are	presented	in	sterling	because	that	is	the	currency	of	the	primary	economic	environment	in	which	the	
Group operates. Foreign operations are included in accordance with the accounting policies set out below.

The	Group	financial	statements	consolidate	those	of	the	Company	and	its	subsidiaries	(together	referred	to	as	the	“Group”).	The	parent	
company	financial	statements	present	information	about	the	Company	as	a	separate	entity	and	not	about	its	group.

Basis of accounting
The	financial	statements	have	been	prepared	in	accordance	with	International	Financial	Reporting	Standards	(“IFRS”)	adopted	for	use	in	
the	European	Union	and	therefore	comply	with	Article	4	of	the	EU	IAS	Regulation.	The	financial	statements	have	been	prepared	on	the	
going	concern	basis	as	set	out	below.	The	financial	statements	have	been	prepared	on	the	historical	cost	basis	except	for	the	revaluation	
of	certain	financial	instruments.

The accounting policies set out below have, unless otherwise stated, been applied consistently to all periods presented in these group 
financial	statements.	In	accordance	with	IFRS	5	Non-current Assets Held for Sale and Discontinued Operations, the comparative income 
statement has been re-presented so that the disclosures in relation to discontinued operations relate to all operations that have been 
discontinued by the balance sheet date (see note 5).

Judgements	made	by	the	directors,	in	the	application	of	these	accounting	policies	that	have	significant	effect	on	the	financial	statements	
and	estimates	with	a	significant	risk	of	material	adjustment	in	the	next	year	are	discussed	in	note	2.

Impact of accounting standards that have become effective during the current period
The	accounting	standards	that	have	come	into	effect	this	year	are	as	follows:

• 

• 

• 

• 

• 

• 

IFRS 16 Leases

IFRIC 23 Uncertainty over Income Tax treatments

Amendments to IFRS 9 Financial Instruments

Amendments to IAS 28 Long-term interests in associates and Joint Ventures (not applicable to Studio)

Annual improvements to IFRSs – 2015-2017 Cycle

Amendments to IAS 19 employee benefits

There has been no impact from the above accounting standards except for IFRS 16 which has been disclosed below.

96

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements1 General information and accounting policies – continued

IFRS 16 Leases
IFRS	16	is	effective	for	all	accounting	periods	beginning	on	or	after	1	January	2019.	For	Studio	Retail	Group	plc	this	is	the	first	reported	
accounting	period	under	IFRS	16.	The	Group	adopted	this	standard	using	the	modified	retrospective	approach	with	a	date	of	initial	
application of 30 March 2019.

Under IFRS 16, lease agreements give rise to both a right of use asset and a lease liability for future lease rentals. The right of use asset 
is depreciated on a straight-line basis over the life of the lease. On transition, lease liabilities were measured at the present value of 
the remaining lease payments, discounted at the Group’s incremental borrowing rate as at 30 March 2019. The right of use assets are 
measured at an amount equal to the lease liability adjusted by the amount of any prepaid or accrued lease payments. The interest is 
recognised on the lease liability, resulting in a higher interest expense in the earlier years of the lease term. The total expense recognised 
over	the	life	of	the	lease	will	be	unaffected	by	the	new	standard,	however,	IFRS	16	results	in	the	timing	of	lease	expense	recognition	being	
accelerated for leases which would be currently accounted for as operating leases.

The	Group	has	applied	the	practical	expedient	to	“grandfather”	the	definition	of	a	lease	on	transition	and	applied	the	recognition	
exemption	for	both	short-term	and	low-value	assets.	Consequently,	the	definition	of	a	lease	under	IFRS	16	was	applied	only	to	contracts	
entered into or changed on or after 30 March 2019. The Group has also applied a single discount rate to a portfolio of leases with 
reasonably similar characteristics. Previous assessments of whether leases are onerous in accordance with IAS 37 Provisions, Contingent 
Liabilities and Contingent Assets immediately before the date of initial application have been relied upon as an alternative to performing an 
impairment review.

The	modified	retrospective	approach	does	not	require	a	restatement	of	the	prior	period	comparatives	and	consequently,	there	will	be	
no adjustment to opening retained earnings. Additionally, the disclosure requirements of IFRS 16 have not generally been applied to 
comparative information. The Group recognised an opening right of use asset of £43.2m and a lease liability of £52.3m at 30 March 2019. 
The	most	significant	lease	liabilities	relate	to	property.

The	£9.0m	difference	between	the	opening	right	use	asset	and	lease	liability	is	due	to	the	portion	of	the	onerous	lease	provision	held	at	
29	March	2019	relating	to	lease	rentals	of	£8.3m	being	reclassified	against	the	opening	right	of	use	asset.	In	addition,	£0.7m	has	been	
reclassified	from	other	creditors	in	respect	of	a	rent	free	period	on	one	of	the	Group’s	properties,	which	was	being	amortised	to	the	
income	statement	over	the	life	of	the	lease	under	IAS	17	but	under	IFRS	16,	is	netted	off	the	right	of	use	asset.

Operating	profit	from	continuing	operations	in	the	current	period	has	increased	by	£0.1m	as	operating	lease	rental	costs	of	£4.3m	have	
been	replaced	by	£4.2m	of	depreciation	of	right	of	use	assets	under	IFRS	16.	Finance	costs	have	increased	by	£1.8m	reflecting	interest	
charged	on	lease	liabilities	under	IFRS	16.	The	net	impact	on	profit	before	tax	was	therefore	£1.7m.

There	is	no	impact	on	total	cash	flows,	although	from	a	presentation	perspective,	whilst	operating	lease	rentals	formed	part	of	net	cash	
from	operating	activities,	lease	payments	under	IFRS	16	now	form	part	of	net	cash	used	in	financing	activities.

We	do	not	expect	the	adoption	of	IFRS	16	to	have	a	material	impact	on	the	Group’s	effective	tax	rate.

A reconciliation from the operating lease commitments as at 29 March 2019 to the opening lease liabilities as at 30 March 2020 is as follows:

Operating lease commitments disclosed as at 29 March 2019 
Discounted using the incremental borrowing rate at the date of application 
Less: low value and short-term leases not recognised as a liability 

Lease liability recognised as at 30 March 2019 

£000

(57,841)
7,993
(2,931)

(52,779)

Full details of the impact of adopting IFRS 16 on the consolidated income statement and balance sheet are given in the tables below:

Studio Retail Group plc Annual Report 2020

97

 
 
 
 
 
 
1 General information and accounting policies – continued

Impact on the Consolidated Income Statement and Comprehensive Income
52-week period ended 27 March 2020

Continuing operations
Revenue 
Credit account interest 

Total revenue (including credit interest) 

Cost of sales 
Impairment losses on customer receivables 

Gross profit 

Trading costs 

Analysis	of	operating	profit:
– EBITDA* 
– Depreciation, amortisation and impairment 

Operating profit 

Finance costs 

Profit before tax and fair value movements 
on derivative financial instruments 

Fair	value	movements	on	derivative	financial	instruments	

Profit before tax 
Tax income 

Profit from continuing operations 

Discontinued operation
Profit	from	discontinued	operation,	net	of	tax	

Profit for the period 

Total comprehensive income for period 

Earnings per ordinary share
from continuing operations
Basic 
Diluted 
from discontinued operation
Basic 
Diluted 
total attributable to ordinary shareholders
Basic 
Diluted 

Amounts prior 
to adoption 
of IFRS 16 
£000 

Impact of 
IFRS 16 
adoption 
£000 

330,352 
104,542 

434,894 

(208,924) 
(53,930) 

172,040 

(157,426) 

25,088 
(10,474) 

14,614 

(8,668) 

5,946 

2,608	

8,554 
241 

8,795 

1,719	

10,514 

32,971 

10.19p 
10.14p 

1.99p 
1.98p 

12.18p 
12.12p 

— 
— 

— 

— 
— 

— 

70 

4,301 
(4,231) 

70 

(1,823) 

(1,753) 

—	

(1,753) 
— 

(1,753) 

(6)	

(1,759) 

(1,759) 

(2.03)p 
(2.02)p 

(0.01)p 
(0.01)p 

(2.04)p 
(2.03)p 

As reported 
£000

330,352
104,542

434,894

(208,924)
(53,930)

172,040

(157,356)

29,389
(14,705)

14,684

(10,491)

4,193

2,608

6,801
241

7,042

1,713

8,755

31,212

8.16p
8.12p

1.98p
1.97p

10.14p
10.09p

*	 Earnings	before	interest,	taxation,	depreciation,	amortisation	and	fair	value	movements	on	derivative	financial	instruments.

98

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
1 General information and accounting policies – continued

Impact on the Consolidated Balance Sheet
at 27 March 2020

Non-current assets
Other intangible assets 
Property, plant and equipment 
Derivative	financial	instruments	
Retirement	benefit	surplus	
Deferred tax assets 

Current assets
Inventories 
Trade and other receivables 
Derivative	financial	instruments	
Cash and cash equivalents 
Current tax assets 

Current assets excluding assets held for sale 

Assets held for sale 

Total current assets 

Total assets 

Current liabilities
Trade and other payables 
Lease liabilities 
Derivative	financial	instruments	
Current tax liabilities 
Provisions 

Current liabilities excluding liabilities held for sale 

Liabilities held for sale 

Total current liabilities 

Non-current liabilities
Bank loans 
Lease liabilities 
Provisions 
Retirement	benefit	obligation	
Deferred tax liabilities 

Total liabilities 

Net assets 

Equity
Share capital 
Translation reserve 
Hedging reserve 
Retained earnings 

Total equity 

Amounts prior 
to adoption 
of IFRS 16 
£000 

9 
45,840 
2	
31,695	
— 

77,546 

42,827 
235,227 
3,250	
33,163 
1,718 

316,185 

55,459 

371,644 

449,190 

(57,908) 
(175) 
(36)	
(4,335) 
— 

(62,454) 

(19,704) 

(82,158) 

(282,591) 
(419) 
(6,845) 
—	
(37) 

(289,892) 

(372,050) 

77,140 

48,644 
321 
(26) 
28,201 

77,140 

Impact 
of IFRS 16 
adoption 
£000 

— 
34,167 
—	
—	
— 

34,167 

— 
— 
—	
— 
— 

— 

5,111 

5,111 

39,278 

— 
(5,860) 
—	
— 
— 

(5,860) 

(4,980) 

(10,840) 

— 
(37,042) 
6,845 
—	
— 

(30,197) 

(41,037) 

(1,759) 

— 
— 
— 
(1,759) 

(1,759) 

As reported 
£000

9
80,007
2
31,695
—

111,713

42,827
235,227
3,250
33,163
1,718

316,185

60,570

376,755

488,468

(57,908)
(6,035)
(36)
(4,335)
—

(68,314)

(24,684)

(92,998)

(282,591)
(37,461)
—
—
(37)

(320,089)

(413,087)

75,381

48,644
321
(26)
26,442

75,381

Studio Retail Group plc Annual Report 2020

99

 
 
 
 
 
 
 
 
 
 
 
 
	
	
 
 
 
 
 
	
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
 
 
1 General information and accounting policies – continued

Impact on the Consolidated Balance Sheet
at 30 March 2019*

Non-current assets
Other intangible assets 
Property, plant and equipment 
Derivative	financial	instruments	
Retirement	benefit	surplus	
Deferred tax assets 

Current assets
Inventories 
Trade and other receivables 
Derivative	financial	instruments	
Cash and cash equivalents 
Current tax assets 

Current assets excluding assets held for sale 

Assets held for sale 

Total current assets 

Total assets 

Current liabilities
Trade and other payables 
Lease liabilities 
Derivative	financial	instruments	
Current tax liabilities 
Provisions 

Current liabilities excluding liabilities held for sale 

Liabilities held for sale 

Total current liabilities 

Non-current liabilities
Bank loans 
Lease liabilities 
Provisions 
Retirement	benefit	obligation	
Deferred tax liabilities 

Total liabilities 

Net assets 

Equity
Share capital 
Translation reserve 
Hedging reserve 
Retained earnings 

Total equity 

Amounts prior 
to adoption 
of IFRS 16 
£000 

Impact of 
IFRS 16 
adoption 
£000 

Opening 
balance sheet 
30.3.2019 
£000

24,952 
45,511 
6	
—	
10,556 

81,025 

48,757 
235,923 
604	
37,603 
— 

322,887 

— 

322,887 

403,912 

(72,592) 
(498) 
—	
(3,325) 
(1,762) 

(78,177) 

— 

— 
43,239 
—	
—	
— 

43,239 

— 
— 
—	
— 
— 

— 

— 

— 

43,239 

741 
(6,771) 
—	
— 
978 

(5,052) 

— 

24,952
88,750
6
—
10,556

124,264

48,757
235,923
604
37,603
—

322,887

—

322,887

447,151

(71,851)
(7,269)
—
(3,325)
(784)

(83,229)

—

(78,177) 

(5,052) 

(83,229)

(270,545) 
— 
(7,753) 
(68)	
(3,849) 

(282,215) 

(360,392) 

43,520 

48,644 
764 
(54) 
(5,834) 

43,520 

— 
(45,510) 
7,323 
—	
— 

(38,187) 

(43,239) 

— 

— 
— 
— 
— 

— 

(270,545)
(45,510)
(430)
(68)
(3,849)

(320,402)

(403,631)

43,520

48,644
764
(54)
(5,834)

43,520

*  This balance sheet discloses the initial impact of adopting IFRS 16 as at 30 March 2019, this is not a restatement of the comparative balance sheet as at 29 March 2019.

100

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
	
	
 
 
 
 
 
	
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
 
 
1 General information and accounting policies – continued

Impact of accounting standards not yet effective
At	the	date	of	authorisation	of	these	financial	statements,	the	following	Standard	and	Interpretations	which	have	not	been	applied	in	
these	financial	statements	were	in	issue	but	not	yet	effective.	Their	adoption	is	not	expected	to	have	a	material	effect	on	the	financial	
statements unless otherwise indicated. The Group does not intend to early adopt these standards:

• 

• 

• 

• 

• 

Amendments to references to the conceptual framework in IFRS standards – EU effective date 1 January 2020

Amendment to IFRS 3 business combinations – not yet endorsed

Amendments to IAS 1 and IAS 8 – EU effective date 1 January 2020

Amendments to IFRS 7, IFRS 9 and IAS 39 – EU effective date 1 January 2020

IFRS 17 insurance contracts – Not yet endorsed

Going concern
The	directors	have	adopted	the	going	concern	basis	in	preparing	these	financial	statements	after	assessing	the	principal	risks	and	having	
considered	the	impact	of	severe	but	plausible	downside	scenarios	for	COVID-19.	The	Group	is	financed	by	a	securitisation	facility	and	a	
Revolving Credit Facility (“RCF”) as disclosed in note 18. The directors considered the impact of the current COVID-19 environment on the 
business, as disclosed in the strategic report, for the next 12 months, the viability period and the longer term. Whilst there is inherent 
uncertainty	in	forecasts	caused	by	COVID-19,	the	directors	have	considered	a	number	of	impacts	on	sales,	profits	and	cash	flows.

The directors have assumed that the Group’s operations remain open and that we will continue to be able to serve our customers, 
as we have done through the lockdown period, with only temporary disruptions to operations being experienced in the downside 
scenarios. The downside sensitivities considered include a reduction in the level of future forecast revenue and gross margin growth 
and the impact of economic factors (particularly unemployment rates) on the ability of the Group’s customer base to continue to shop 
with us and to service their credit accounts. The directors also considered the impact of these sensitivities occurring in combination. 
In the event that one of or a number of these downside scenario arise at the same time the directors consider they are able to take 
reasonable mitigating actions, which include but are not limited to, a reduction in discretionary capital expenditure and a reduction 
in discretionary marketing spend. Implementing these mitigating actions would enable the Group to continue to operate within its 
existing facilities during the forecast period.

The	directors	believe	that	the	Group	is	well	placed	to	manage	its	financing	and	other	business	risks	satisfactorily,	noting	that	its	revolving	
credit facility matures on 31 December 2021, and have a reasonable expectation that the Group will have adequate resources to 
continue	in	operation	for	at	least	12	months	from	the	signing	date	of	these	consolidated	financial	statements.	They	therefore	consider	
it	appropriate	to	adopt	the	going	concern	basis	of	accounting	in	preparing	the	financial	statements.

Basis of consolidation

Subsidiaries
Subsidiaries are consolidated from the date on which control is transferred to the Group. They cease to be consolidated from the date 
that the Group no longer has control.

Inter-company transactions, balances and unrealised gains on transactions between group companies are eliminated on consolidation. 
Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the asset transferred.

The	financial	statements	of	all	subsidiaries	are	prepared	to	the	same	reporting	date	as	the	parent	company.

Changes in classification of costs
During the current period management has changed presentation of Studio’s trade discounts received on purchases to show them within 
cost of sales rather than within trading costs. Extended warranty credits have been deducted from revenue rather than shown within cost 
of sales. In addition, management has removed grossed up revenue and trading costs recognised in respect of free delivery services to its 
customers.	The	comparative	figures	have	been	restated	to	reduce	revenue	by	£3,073,000,	cost	of	sales	by	£5,909,000	and	increase	trading	
costs	by	£2,836,000.	These	adjustments	have	no	effect	on	the	profit	for	the	year.

Segmental reporting
IFRS	8	requires	operating	segments	to	be	identified	on	the	basis	of	the	internal	financial	information	reported	to	the	CODM	who	is	
primarily responsible for the allocation of resources to segments and the assessment of performance of the segments. The CODM is the 
Board of Studio Retail Group plc.

The Group’s operations are organised into a central cost centre and two operating segments as follows:

• 

• 

Studio (formerly Express Gifts); and

Education.

The CODM assess the operating performance of each segment by reference to revenue and gross margin by revenue stream, and 
operating	profit	after	distribution,	marketing	and	administration	costs,	depreciation	and	amortisation.

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1 General information and accounting policies – continued

Income statement presentation

Individually significant items
As	permitted	by	IAS	1	‘Presentation	of	financial	statements’,	an	item	is	disclosed	separately	if	it	is	considered	unusual	by	its	nature	or	
scale	and	is	of	such	significance	that	separate	disclosure	is	required	in	the	financial	statements	in	order	to	fairly	present	the	financial	
performance	of	the	Group.	Such	items	are	referred	to	as	individually	significant	items	and	are	described	in	note	4.

Non-current assets held for sale and discontinued operations
A	non-current	asset	or	a	group	of	assets	containing	a	non-current	asset	(a	disposal	group)	is	classified	as	held	for	sale	if	its	carrying	
amount will be recovered principally through sale rather than through continuing use, it is available for immediate sale and sale is highly 
probable within one year.

On	initial	classification	as	held	for	sale,	non-current	assets	and	disposal	groups	are	measured	at	the	lower	of	previous	carrying	amount	
and	fair	value	less	costs	to	sell	with	any	adjustments	taken	to	profit	or	loss.	The	same	applies	to	gains	and	losses	on	subsequent	
remeasurement although gains are not recognised in excess of any cumulative impairment loss. Any impairment loss on a disposal group 
first	is	allocated	to	goodwill,	and	then	to	remaining	assets	and	liabilities	on	pro rata basis, except that no loss is allocated to inventories, 
financial	assets,	deferred	tax	assets,	employee	benefit	assets	and	investment	property,	which	continue	to	be	measured	in	accordance	with	
the	Group’s	accounting	policies.	Intangible	assets	and	property,	plant	and	equipment	once	classified	as	held	for	sale	or	distribution	are	
not amortised or depreciated.

A discontinued operation is a component of the Group’s business that represents a separate major line of business or geographical area 
of	operations	that	has	been	disposed	of	or	is	held	for	sale,	or	is	a	subsidiary	acquired	exclusively	with	a	view	to	resale.	Classification	
as	a	discontinued	operation	occurs	upon	disposal	or	when	the	operation	meets	the	criteria	to	be	classified	as	held	for	sale,	if	earlier.	
When	an	operation	is	classified	as	a	discontinued	operation,	the	comparative	income	statement	is	restated	as	if	the	operation	has	been	
discontinued from the start of the comparative period.

Findel Education
At 27 March 2020 the Group’s Education business met the criteria to be accounted for as held for sale and as a discontinued operation 
as	defined	by	IFRS	5	Non-Current Assets Held for Sale and Discontinued Operations. Results from this discontinued operation have therefore 
been separated out in the consolidated income statement for the 52-week period ended 27 March 2020, and its assets and liabilities 
have	been	classified	as	held	for	sale	in	the	consolidated	balance	sheet	at	27	March	2020.	In	addition,	the	comparative	figures	given	
in the consolidated income statement for the 52-week period ended 29 March 2019 has been restated to show the results from this 
discontinued operation separately, in order to enhance the comparability of the results of the Group’s ongoing businesses. Further details 
are given in note 5.

Fair value movements on derivative financial instruments
Fair	value	movements	in	respect	of	foreign	currency	derivative	financial	instruments	are	presented	separately	in	the	Consolidated	Income	
Statement on the basis that they represent gains or losses that may be recognised in future periods as the instruments in place unwind.

Alternative performance measures (“APM’s”)
The directors use several Alternative Performance Measures that are considered to provide useful information about the performance 
and	underlying	trends	facing	the	Group.	As	these	APMs	are	not	defined	by	IFRS,	they	may	not	be	comparable	with	APMs	shown	in	other	
companies’ accounts. They are not intended to be a replacement for, or be superior to, IFRS measures.

Revenue recognition
Revenue comprises the fair value of the sale of products and services to external customers, net of value added tax, rebates, discounts 
and	returns.	Revenue	is	recognised	according	to	the	five-step	model	set	out	in	IFRS	15	as	follows:

(1)  Identify the contract(s) with a customer;

(2)  Identify the performance obligations in the contract;

(3)  Determine the transaction price;

(4)  Allocate the transaction price to the performance obligations in the contract; and

(5)  Recognise	revenue	when	(or	as)	the	entity	satisfied	a	performance	obligation.

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Notes to the Consolidated Financial Statements1 General information and accounting policies – continued

Product revenue
Revenue is recognised when the Group has completed its performance obligations which are the supply and delivery of products and 
that these obligations are deemed to be completed when the customer obtains control of the products (i.e. on delivery). The supply and 
delivery of products are not deemed to be separable performance obligations as the customer is obliged to make use of the Group’s 
delivery arrangements in most cases.

A provision for estimated returns is made based upon past experience and trends and is included within trade and other payables, 
representing	the	profit	on	products	sold	during	the	period	which	will	be	returned	and	refunded	after	the	period	end.

Financial services revenue
Financial	services	revenue,	which	includes	interest	charged	on	trade	receivables	in	Studio	Retail	and	non-interest	related	financial	income	
is	recognised	on	a	time-proportion	basis,	using	the	effective	interest	method	in	the	case	of	interest	charged	and	when	the	relevant	service	
has	been	provided	to	the	customer	in	the	case	of	non-interest	related	financial	income.

Volume based discounts and other arrangements with suppliers
Studio Retail entered into volume-based discount agreements with suppliers in both the current and prior period. Discounts are 
calculated annually based upon an agreed percentage of purchases made from suppliers with which an agreement is in place. Discounts 
are	agreed	with	suppliers	prior	to	being	recorded	in	the	Consolidated	Income	Statement.	In	most	cases,	the	discount	is	set	off	against	
outstanding invoices.

Studio Retail also receive contributions from suppliers in exchange for their products being listed in publications. These contributions are 
agreed with suppliers on a case by case basis.

The value of volume-based discounts and contributions received in the period ended 27 March 2020 was approximately £3.2m 
(2019 restated: £2.7m) which represents approximately 1.5% (2019 restated: 1.3%) of product cost of sales.

Foreign currency translation

Functional and presentational currency
Both	the	consolidated	and	Company’s	financial	statements	are	presented	in	sterling,	which	is	the	Company’s	and	most	of	its	subsidiaries’	
functional	and	presentational	currency.	Items	included	in	the	financial	statements	of	each	of	the	Group’s	entities	are	measured	using	the	
currency of the primary economic environment in which the entity operates (the functional currency).

Transactions and balances
Transactions in foreign currencies are recorded at the exchange rate prevailing on the date of the transaction. At each balance sheet date, 
monetary assets and liabilities denominated in foreign currencies are retranslated at the exchange rate prevailing at the balance sheet 
date.	Translation	differences	on	monetary	items	are	recorded	in	the	income	statement.

Translation	differences	on	non-monetary	items	are	reported	as	part	of	the	fair	value	gain	or	loss	and	are	included	in	either	equity	or	the	
income statement as appropriate.

Overseas operations
The	results	and	financial	position	of	the	Group’s	overseas	operations	are	translated	into	sterling	as	follows:

• 

• 

assets and liabilities are translated at the closing rate at the date of that balance sheet;

income and expenses are translated at the average exchange rate for the period, being an approximation for the prevailing exchange 
rate at the date of those transactions; and

• 

all	resulting	exchange	differences	are	recognised	as	a	separate	component	of	equity.

On	consolidation,	exchange	differences	arising	from	the	translation	of	the	net	investment	in	overseas	operations	are	recorded	
in	other	comprehensive	income.	Tax	charges	and	credits	attributable	to	those	exchange	differences	are	recorded	in	other	
comprehensive income.

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1 General information and accounting policies – continued

Share-based payments
The Group operates a number of equity-settled, share-based compensation plans.

The Group has applied the requirements of IFRS 2 Share-based payments.

The Group principally issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are 
measured	at	fair	value	(excluding	the	effect	of	non-market-based	vesting	conditions)	at	the	date	of	grant.	The	fair	value	determined	at	the	
grant date of the equity-settled share-based payments is expensed on a straight-line basis over the vesting period, based on the Group’s 
estimate	of	shares	that	will	eventually	vest	and	adjusted	for	the	effect	of	non-market-based	vesting	conditions.

Fair value is usually measured by use of the Stochastic Valuation (aka “Monte-Carlo”) model. The expected life used in the model has 
been	adjusted,	based	on	management’s	best	estimate,	for	the	effects	of	non-transferability,	exercise	restrictions,	and	behavioural	
considerations.

Where the parent company grants rights to its equity instruments to the Group’s or the Company’s employees, which are accounted for 
as equity-settled in the consolidated accounts of the parent, the Group or the Company as the case may be account for these share-based 
payments as equity-settled. Amounts recharged by the parent are recognised as a recharge liability with a corresponding debit to equity.

Property, plant and equipment
Property, plant and equipment are held at cost less accumulated depreciation and any impairment in value.

Depreciation is charged on a straight-line basis as follows:

• 

• 

Freehold properties are depreciated over 50 years;

Leasehold premises with lease terms of 50 years or less are depreciated over the remaining period of the lease;

•  Plant and equipment is depreciated over 3 to 20 years according to the estimated life of the asset;

• 

• 

Equipment on hire or lease is depreciated over the period of the lease; and

Land is not depreciated.

Assets held in the course of construction are not depreciated until they are brought into use.

Software and IT development costs
Expenditure on IT software development is recognised as an internally-generated intangible asset up to the point where the main projects 
cease to involve external contractors, and only if all of the following conditions are met:

• 

• 

• 

an	asset	is	created	that	can	be	identified	(such	as	software	and	new	processes);

it	is	probable	that	the	asset	created	will	generate	future	economic	benefits;	and

the development cost of the asset can be measured reliably.

Internally-generated intangible assets are amortised on a straight-line basis over their useful lives of 3 to 7 years. Where no internally-
generated intangible asset can be recognised, expenditure is recognised as an expense in the period in which it is incurred.

Business combinations
The acquisition of subsidiaries is accounted for using the purchase method. The cost of acquisition is measured at the aggregate of 
the	fair	values,	at	the	date	of	purchase,	of	consideration	given	in	exchange	for	control	of	the	acquiree.	The	acquiree’s	identifiable	assets	
and liabilities that meet the conditions for recognition under IFRS 3 Business Combinations are recognised at their fair value at the 
acquisition date.

Acquisition costs are expensed as incurred.

Intangible assets
Intangible assets acquired as part of an acquisition of a business are capitalised separately from goodwill, if those assets are separable 
and their fair value can be measured reliably.

The	cost	of	intangible	assets	with	finite	useful	economic	lives	is	amortised	on	a	straight-line	basis	over	that	period.	The	carrying	values	
of intangible assets are reviewed for impairment when events or changes in circumstances indicate that the carrying values may not be 
recoverable.

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Notes to the Consolidated Financial Statements1 General information and accounting policies – continued

Brand names
Legally protected or otherwise separable trade names acquired as part of a business combination are capitalised at fair value on 
acquisition.	The	fair	value	of	brand	names	with	finite	useful	economic	lives	is	amortised	on	a	straight-line	basis	over	that	period.	Brand	
names	that	are	assumed	to	have	an	indefinite	life	and	are	not	amortised,	but	are	subject	to	annual	impairment	tests.

Customer relationships
Contractual and non-contractual customer relationships acquired as part of a business combination are capitalised at fair value on 
acquisition and amortised on a straight-line basis over a period of between 2 and 20 years, representing the directors’ best estimate of 
their useful economic lives.

Financial instruments

(i)  Recognition and initial measurement
Financial	assets	and	financial	liabilities	are	recognised	in	the	Group’s	balance	sheet	when	the	Group	becomes	a	party	to	the	contractual	
provisions of the instrument.

A	financial	asset	(unless	it	is	a	trade	receivable	without	a	significant	financing	component)	or	financial	liability	is	initially	measured	at	fair	
value plus, for an item not at FVTPL, transaction costs that are directly attributable to its acquisition or issue. A trade receivable without a 
significant	financing	component	is	initially	measured	at	the	transaction	price.

(ii)  Classification and subsequent measurement
Financial Assets
On	initial	recognition,	a	financial	asset	is	classified	as	measured	at	amortised	cost,	fair	value	through	other	comprehensive	income	
(“FVOCI”)	and	fair	value	through	profit	and	loss	(“FVTPL”).

A	financial	asset	will	be	measured	at	amortised	cost	if	both	the	following	conditions	are	met	and	it	has	not	been	designated	as	at	FVTPL:

• 

• 

the	asset	is	held	within	a	business	model	whose	objective	is	to	hold	the	asset	to	collect	its	contractual	cash	flows;	and

the	contractual	terms	of	the	financial	asset	give	rise	to	cash	flows	on	specified	dates	that	represent	payments	of	solely	principal	and	
interest on the outstanding.

All	financial	assets	not	classified	as	measured	at	amortised	cost	or	FVOCI	as	described	above	are	measured	at	FVTPL.	This	includes	all	
derivative	financial	assets.

Financial assets – business model assessment – policy applicable from 31 March 2018
The	Group	makes	an	assessment	of	the	objective	of	the	business	model	in	which	a	financial	asset	is	held	at	a	portfolio	level	because	this	
best	reflects	the	way	the	business	is	managed	and	information	is	provided	to	management.	The	information	considered	includes:

• 

The stated policies and objectives for the portfolio and the operation of those policies in practice. These include whether 
management’s	strategy	focuses	on	earning	contractual	interest	income	or	realising	cash	flows	from	the	sale	of	assets;

•  How the performance of the portfolio is evaluated and reported to the Group’s management;

• 

The	risks	that	affect	the	performance	of	the	business	model	and	how	those	risks	are	managed;

•  How managers of the business are compensated; and

• 

The	frequency,	volume	and	timing	of	sales	of	financial	assets	in	prior	periods,	the	reasons	for	such	sales	and	expectations	about	
future sales activity.

For	the	purposes	of	this	assessment,	‘principal’	is	defined	as	the	fair	value	of	the	financial	asset	on	initial	recognition.	‘Interest’	is	defined	
as consideration for the time value of money and for the credit risk associated with the principal amount outstanding during a particular 
period	of	time	and	for	other	basic	lending	risks	and	costs	(e.g.	liquidity	risk	and	administrative	costs),	as	well	as	a	profit	margin.

In	assessing	whether	the	contractual	cash	flows	are	solely	payments	of	principal	and	interest,	the	Group	considers	the	contractual	terms	
of	the	instrument.	This	includes	assessing	whether	the	financial	asset	contains	a	contractual	term	that	could	change	the	timing	or	amount	
of	contractual	cash	flows	such	that	it	would	not	meet	this	condition.	In	making	this	assessment,	the	Group	considers:

• 

• 

contingent	events	that	would	change	the	amount	or	timing	of	cash	flows;	and

terms that may adjust the contractual coupon rate.

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1 General information and accounting policies – continued

Impairment of financial assets
Assets	that	are	not	individually	significant	are	assessed	for	impairment	on	a	collective	basis	in	accordance	with	the	expected	credit	loss	
(“ECL”) prescribed by IFRS 9.

As	the	Group	has	determined	there	is	a	significant	financing	component,	the	ECL	model	requires	that	assets	are	assessed	for	impairment	
using the following staging criteria:

• 

• 

• 

Stage	1:	Where	there	is	no	evidence	of	significant	increase	in	credit	risk	since	the	origination	of	the	financial	asset.	Stage	1	applies	
from	the	initial	recognition	of	the	financial	asset	unless	it	was	credit	impaired	when	purchased	or	originated;

Stage	2:	Where	there	is	evidence	of	significant	increase	in	credit	risk	since	origination	of	the	financial	asset;	and

Stage	3:	Where	the	financial	asset	becomes	credit	impaired.

Impairment loss allowances are measured on the following bases:

•  12-month ECLs: these are ECLs that result from possible default events within the 12 months after the reporting date; and

• 

lifetime	ECLs:	these	are	ECLs	that	result	from	all	possible	default	events	over	the	expected	life	of	a	financial	instrument.

12-month ECLs are used for Stage 1 performing assets and a lifetime ECL is used for stages 2 and 3. An asset will move from Stage 1 to 
Stage	2	when	there	is	evidence	of	significant	increase	in	credit	risk	since	the	asset	originated	and	into	Stage	3	when	it	is	credit	impaired.	
Should	the	credit	risk	improve	so	that	the	assessment	of	credit	risk	at	the	reporting	date	is	considered	not	to	be	significant	any	longer,	
assets return to an earlier stage in the ECL model.

Significant increase in credit risk
A	financial	asset	is	considered	to	have	experienced	a	significant	increase	in	credit	risk	since	initial	recognition	where	there	has	been	a	
significant	increase	in	the	remaining	lifetime	probability	of	default	of	the	asset.

The	Group	assumes	that	the	credit	risk	on	a	financial	asset	has	increased	significantly	if	it	is	more	than	30	days	past	due,	has	been	placed	
on an arrangement to pay less than the standard required minimum payment or has had interest suspended.

In	line	with	IFRS	9,	a	financial	asset	is	considered	to	be	in	default	when	it	is	more	than	90	days	past	due	and/or	when	the	borrower	is	
unlikely to pay its obligations in full.

Days past due are determined by counting the number of days since the earliest elapsed due date in respect of which the minimum 
payment has not been received. Due dates are determined without considering any grace period that might be available to the borrower.

When	determining	whether	the	credit	risk	of	a	financial	asset	has	increased	significantly	since	initial	recognition	and	when	estimating	
ECLs,	the	Group	considers	reasonable	and	supportable	information	that	is	relevant	and	available	without	undue	cost	or	effort.	This	
includes both quantitative and qualitative information and analysis based on the Group’s historical experience and informed credit 
assessment including forward looking information.

Estimation uncertainty
The key assumptions in the ECL calculations are:

Probability of Default (“PD”) – an estimate of the likelihood of default over 12 months and the expected lifetime of the debt;

Exposure at Default (“EAD”) – an estimate of the exposure at a future default date, taking into account expected changes in the exposure 
after the reporting date, including repayments of principal and interest, whether scheduled by the contract or otherwise and accrued 
interest from missed payments; and

Loss	Given	Default	(“LGD”)	–	an	estimate	of	the	loss	arising	in	the	case	where	a	default	occurs	at	a	given	time.	It	is	based	on	the	difference	
between	the	contractual	cash	flows	due	and	those	that	the	Group	would	expect	to	receive,	discounted	at	the	original	effective	interest	
rate. The key areas of estimation are around the value that the Group will recover in respect of the defaulted debt and the timing of such 
recoveries.

Incorporation of forward-looking information
The Group incorporates forward-looking information into its measurement of ECLs. This is achieved by developing four potential 
economic scenarios and modelling ECLs for each scenario. The outputs from each scenario are combined; using the estimated likelihood 
of each scenario occurring to derive a probability weighted ECL.

Management judgement is required in setting assumptions around probabilities of default and the weighting of economic scenarios in 
particular which have a material impact on the results indicated by the ECL model.

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Notes to the Consolidated Financial Statements1 General information and accounting policies – continued

Presentation
Loss	allowances	for	financial	assets	are	deducted	from	the	gross	carrying	amount	of	the	asset.	Impairment	losses	related	to	Studio	Retail’s	
trade receivables are separately disclosed in the consolidated income statement.

Financial liabilities and equity
Financial	liabilities	and	equity	instruments	are	classified	according	to	the	substance	of	the	contractual	arrangements	entered	into.

Equity instruments
An equity instrument is any contract that evidences a residual interest in the assets of the Group after deducting all of its liabilities. Equity 
instruments issued by the Group are recorded at the proceeds received, net of direct issue costs.

Where	financial	liabilities	are	extinguished	by	equity	instruments	issued	the	difference	between	the	carrying	value	of	the	debt	
extinguished and the fair value of the equity instrument issued is recorded in the income statement.

Financial liabilities
The	Group’s	financial	liabilities	are	classified	as	either	“fair	value	through	profit	and	loss”	or	“other	financial	liabilities”.

Other financial liabilities
Other	financial	liabilities,	including	borrowings,	are	initially	measured	at	fair	value,	net	of	transaction	costs.	Other	financial	liabilities	are	
subsequently	measured	at	amortised	cost	using	the	effective	interest	method,	with	interest	expense	recognised	on	an	effective	yield	
basis.	The	effective	interest	method	is	a	method	of	calculating	the	amortised	cost	of	a	financial	liability	and	of	allocating	interest	expense	
over	the	relevant	period.	The	effective	interest	rate	is	the	rate	that	exactly	discounts	estimated	future	cash	payments	through	the	
expected	life	of	the	financial	liability,	or,	where	appropriate,	a	shorter	period.

Finance costs
Finance	costs	principally	include	interest	payable	on	bank	loans	and	interest	on	lease	liabilities	(prior	to	30	March	2019	finance	charges	
on	finance	leases	under	IAS	17).	Finance	costs	are	recognised	in	profit	or	loss	as	they	accrue	using	the	effective	interest	method.

Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and demand deposits, and other short-term highly liquid investments that are readily 
convertible	to	a	known	amount	of	cash	and	are	subject	to	an	insignificant	risk	of	changes	in	value.

(iii) Derecognition
The	Group	derecognises	a	financial	asset	when	the	contractual	rights	to	the	cash	flows	from	the	financial	asset	expire,	or	it	transfers	the	
rights	to	receive	the	contractual	cash	flows	in	a	transaction	in	which	substantially	all	of	the	risks	and	rewards	of	ownership	of	the	financial	
asset are transferred or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership and it 
does	not	retain	control	of	the	financial	asset.

The Group enters into transactions whereby it transfers assets recognised in its balance sheet, but retains either all or substantially all of 
the risks and rewards of the transferred assets. In these cases, the transferred assets are not derecognised.

The	Group	derecognises	financial	liabilities	when,	and	only	when,	the	Group’s	obligations	are	discharged,	cancelled	or	they	expire.	On	
derecognition	of	a	financial	liability,	the	difference	between	the	carrying	amount	extinguished	and	the	consideration	paid	(including	any	
non-cash	assets	transferred	or	liabilities	assumed)	is	recognised	in	profit	or	loss.

(iv) Derivative financial instruments
The	Group	holds	derivative	financial	instruments	to	hedge	its	foreign	currency	and	interest	rate	risk	exposures.	Derivatives	are	initially	
measured at fair value. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are generally 
recognised	in	profit	or	loss.

The	Group	designates	certain	derivatives	as	hedging	instruments	to	hedge	the	variability	in	cash	flows	associated	with	highly	probable	
forecast transactions arising from changes in foreign exchange rates and interest rates.

At inception of designated hedging relationships, the Group documents the risk management objective and strategy for undertaking the 
hedge. The Group also documents the economic relationship between the hedged item and the hedging instrument, including whether 
the	changes	in	cash	flows	of	the	hedged	item	and	hedging	instrument	are	expected	to	offset	each	other.

Studio Retail Group plc Annual Report 2020

107

1 General information and accounting policies – continued

Cash flow hedges
When	a	derivative	is	designated	as	a	cash	flow	hedging	instrument,	the	effective	portion	of	changes	in	the	fair	value	of	the	derivative	
is	recognised	in	OCI	and	accumulated	in	the	hedging	reserve.	The	effective	portion	of	changes	in	the	fair	value	of	the	derivative	that	
is recognised in OCI is limited to the cumulative change in fair value of the hedged item, determined on a present value basis, from 
inception	of	the	hedge.	Any	ineffective	portion	of	changes	in	the	fair	value	of	the	derivative	is	recognised	immediately	in	profit	or	loss.

If the hedge no longer meets the criteria for hedge accounting or the hedging instrument is sold, expires, is terminated or is exercised, 
then	hedge	accounting	is	discontinued	prospectively.	When	hedge	accounting	for	cash	flow	hedges	is	discontinued,	the	amount	that	
has been accumulated in the hedging reserve remains in equity until, for a hedge of a transaction resulting in the recognition of a 
non-financial	item,	it	is	included	in	the	non-financial	item’s	cost	on	its	initial	recognition	or,	for	other	cash	flow	hedges,	it	is	reclassified	
to	profit	or	loss	in	the	same	period	or	periods	as	the	hedged	expected	future	cash	flows	affect	profit	or	loss.	If	the	hedged	future	
cash	flows	are	no	longer	expected	to	occur,	then	the	amounts	that	have	been	accumulated	in	the	hedging	reserve	are	immediately	
reclassified	to	profit	or	loss.

The	Group	enters	into	a	variety	of	derivative	financial	instruments	to	manage	its	exposure	to	interest	rate	and	foreign	exchange	rate	risk,	
including foreign exchange forward contracts, interest rate caps and swaps and foreign currency options. Further details of derivative 
financial	instruments	are	disclosed	in	note	19	to	the	financial	statements.

A derivative is presented as a non-current asset or a non-current liability if the remaining maturity of the instrument is more than 
12 months and it is not expected to be realised or settled within 12 months. Other derivatives are presented as current assets or 
current liabilities.

Inventories
Inventories are stated at the lower of cost and net realisable value.

Cost is calculated on a weighted average cost basis, and where applicable includes those costs that have been incurred in bringing the 
inventories to their present location and condition.

Net realisable value is the estimated selling price in the ordinary course of business, less applicable variable selling expenses.

Impairment of non-financial assets
Assets	that	have	an	indefinite	useful	life	are	not	subject	to	amortisation	but	are	tested	annually	for	impairment.	Assets	that	are	subject	
to amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not 
be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. 
The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. For the purposes of assessing impairment, 
assets	are	grouped	at	the	lowest	levels	for	which	there	are	separately	identifiable	cash	flows	(cash-generating	units).

Taxation
The	tax	currently	payable	or	receivable	is	based	on	taxable	profit	or	loss	for	the	period.	Taxable	profit	differs	from	net	profit	as	reported	
in the income statement because it excludes items of income or expense that are taxable or deductible in other years and it further 
excludes items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been 
enacted or substantively enacted by the balance sheet date.

Deferred	taxation	is	provided	in	full	on	temporary	differences	arising	between	the	tax	bases	of	assets	and	liabilities	and	their	carrying	
amounts	in	the	consolidated	financial	statements.	However,	if	the	deferred	taxation	arises	from	initial	recognition	of	an	asset	or	liability	in	
a	transaction	other	than	a	business	combination	that	at	the	time	of	the	transaction	affects	neither	accounting	nor	taxable	profit	or	loss,	it	
is not accounted for. No deferred tax liability is recognised in respect of the initial recognition of goodwill. Deferred taxation is calculated 
using tax rates that are expected to apply when the related deferred taxation asset is realised or the deferred taxation liability is settled.

Deferred	taxation	assets	are	recognised	to	the	extent	that	it	is	probable	that	future	taxable	profit	will	be	available	against	which	the	
temporary	differences	can	be	utilised.

Deferred	tax	assets	and	liabilities	are	offset	if	there	is	a	legally	enforceable	right	to	offset	current	tax	liabilities	and	assets,	and	they	relate	
to	income	taxes	levied	by	the	same	tax	authority	on	the	same	taxable	entity,	or	on	different	tax	entities,	but	they	intend	to	settle	current	
tax liabilities and assets on a net basis or their tax assets and liabilities will be realised simultaneously.

108

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements1 General information and accounting policies – continued

Leases (policy applicable from 30 March 2019)
At inception of a contract, the Group assesses whether or not a contract is, or contains, a lease. A contract is, or contains, a lease if the 
contract	conveys	the	right	to	control	the	use	of	an	identified	asset	for	a	period	of	time	in	exchange	for	consideration.	When	a	lease	is	
recognised in a contract the Group recognises a right of use asset and a lease liability at the lease commencement date.

The right of use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease 
prepayments made at or before the commencement date, plus any initial direct costs incurred and an estimate of costs to dismantle and 
remove the underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received. The 
right of use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of 
the useful life of the right of use asset or the end of the lease term. The estimated useful lives of right of use assets are determined on the 
same basis as those of property, plant and equipment. In addition, the right of use asset is periodically reduced by impairment losses, if 
any, and adjusted for certain re-measurements of the lease liability.

The	lease	liability	is	initially	measured	at	the	present	value	of	fixed	lease	payments	that	are	not	paid	at	the	commencement	date,	
discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s incremental borrowing 
rate. The weighted average incremental borrowing rate used to measure the lease liability at initial application was 4.9%. Lease payments 
are	allocated	between	principal	and	finance	cost.	The	finance	cost	is	charged	to	the	income	statement	over	the	lease	period	so	as	to	
produce a constant periodic rate of interest on the remaining balance of the liability for each period.

The	lease	liability	is	measured	at	amortised	cost	using	the	effective	interest	method.	It	is	re-measured	when	there	is	a	change	in	future	
lease payments arising from a change in an index or rate, or if the Group changes its assessment of whether it will exercise a purchase, 
extension or termination option. Lease interest is presented as Payments of lease liabilities (2019: Repayments of obligations under 
finance	leases)	within	the	consolidated	cash	flow	statement.

The Group presents right of use assets in property, plant and equipment and leased liabilities in lease liabilities in the balance sheet.

The Group has applied the recognition exemption of low value leases. For these leases, the lease payments are charged to the income 
statement on a straight-line basis over the term of the lease.

Finance leases (policy applicable prior to 30 March 2019)
Leases	of	property,	plant	and	equipment	where	the	Group	has	substantially	all	the	risks	and	rewards	of	ownership	are	classified	as	
finance	leases.	Finance	leases	are	capitalised	at	the	lease’s	inception	at	the	lower	of	the	fair	value	of	the	leased	asset	and	the	present	
value	of	the	minimum	lease	payments.	Each	lease	payment	is	allocated	between	the	liability	and	finance	charges	so	as	to	achieve	a	
constant	rate	on	the	finance	balance	outstanding.	The	corresponding	rental	obligations,	net	of	finance	charges,	are	included	in	other	
long-term	payables.	The	interest	element	of	the	finance	cost	is	charged	to	the	income	statement	over	the	lease	period	so	as	to	produce	a	
constant periodic rate of interest on the remaining balance of the liability for each period. Property, plant and equipment acquired under 
finance	leases	is	depreciated	over	the	shorter	of	the	anticipated	useful	life	of	the	asset	and	its	lease	term.

Operating leases (policy applicable prior to 30 March 2019)
Leases	in	which	a	significant	proportion	of	the	risks	and	rewards	of	ownership	are	retained	by	the	lessor	are	classified	as	operating	
leases. Payments made under operating leases are charged to the income statement on a straight-line basis over the period of the lease. 
Incentives from lessors are recognised as a systematic reduction of the charge over the lease term.

Retirement benefit costs
The	Group	has	both	defined	benefit	and	defined	contribution	plans.	A	defined	benefit	plan	is	a	pension	plan	that	defines	an	amount	of	
pension	benefit	that	an	employee	will	receive	on	retirement,	usually	dependent	on	one	or	more	factors	such	as	age,	years	of	service	and	
compensation.

A	defined	contribution	plan	is	a	pension	plan	under	which	the	Group	pays	fixed	contributions	into	an	independently	administered	fund.	
The	Group	has	no	legal	or	constructive	obligations	to	pay	further	contributions	if	the	fund	does	not	hold	sufficient	assets	to	pay	all	
employees	the	benefits	relating	to	employee	service	in	the	current	and	prior	periods.	The	cost	of	providing	these	benefits,	recognised	in	
the income statement, comprises the amount of contributions payable to the schemes in respect of the year.

For	defined	benefit	retirement	plans,	the	cost	of	providing	benefits	is	determined	using	the	Projected	Unit	Credit	method,	with	actuarial	
valuations being carried out at each balance sheet date.

Studio Retail Group plc Annual Report 2020

109

2 Critical accounting judgements and key sources of estimation uncertainty

In	the	course	of	preparing	the	consolidated	financial	statements,	management	has	made	judgements	and	estimates	that	affect	the	
application of the Group’s accounting policies and the reported amounts of assets, liabilities, income and expenses.

Key sources of estimation uncertainty
The key assumptions concerning the future, and other key sources of estimation uncertainty at the balance sheet date, that have a 
significant	risk	of	causing	a	material	adjustment	to	the	carrying	amounts	of	assets	and	liabilities	within	the	next	financial	year	are	as	
follows:

Studio’s trade receivables (note 15)
Studio’s trade receivables are recognised on the balance sheet at amortised cost (i.e. net of provision for expected credit loss). 
At 27 March 2020 trade receivables with a gross value of £317.8m (2019: £295.5m) were recorded on the balance sheet, less a provision 
for impairment of £101.8m (2019: £87.9m).

An appropriate allowance for expected credit loss in respect of trade receivables is derived from estimates and underlying assumptions 
such as the Probability of Default and the Loss Given Default, taking into consideration forward looking macro-economic assumptions. 
Changes in the assumptions applied such as the value and frequency of future debt sales in calculating the Loss Given Default, and the 
estimation of customer repayments and Probability of Default rates, as well as the weighting of the macro-economic scenarios applied to 
the	impairment	model	could	have	a	significant	impact	on	the	carrying	value	of	trade	receivables.

The impairment model was not designed to take into account changes to customer payment and default performance arising as a result 
of the Covid-19 pandemic. The deterioration in the economic outlook caused by Covid-19, particularly in relation to unemployment, has led 
management to increase the level of provision for expected credit loss by approximately £20m, based on information available at the end 
of	March	2020.	Whilst	we	have	not	yet	seen	a	significant	increase	in	the	level	of	customer	arrears	resulting	from	the	pandemic,	nor	have	
we seen a material reduction in customer payment rates, we expect that the Coronavirus Job Retention Scheme and other support from 
government have delayed any deterioration in performance. We anticipate that arrears will increase when these schemes are phased out in 
the coming months. We note that the unprecedented level of uncertainty around the impact of Covid-19 on the UK economy as a whole, and 
subsequently on our customer base, continues to cause challenges in assessing bad debt on a forward-looking basis.

These assumptions are continually assessed for relevance and adjusted appropriately. Revisions to estimates are recognised 
prospectively. Sensitivity analysis is given in note 15.

The macro-economic drivers that impact the bad debt charge are as follows:

•  Annual changes in unemployment rate;

•  Actual unemployment rate; and

•  Changes in average weekly earnings.

The	latest	economic	scenarios	are	heavily	influenced	by	the	impact	of	COVID19	on	the	UK	economy,	in	particular	the	impact	on	
unemployment.

We consider four economic scenarios, and apply a weighting based on probability. These are:

•  Upside

Assumes the UK economy will make a rapid recovery following COVID19 lockdown restrictions and will therefore have the least 
detrimental impact on unemployment.

•  Baseline

A short, sharp shock is expected to the economy with ongoing consumer caution and a ‘V’ shaped recovery to GDP. Assumes a 
consensus view on unemployment.

•  Downside

A prolonged downturn in the economy, as ongoing consumer caution means that they do not return to pre-lockdown levels of activity 
for an extended period. Very high unemployment levels.

• 

Stress
Prolonged, deep downturn, with continued COVID19 outbreaks. Large numbers of corporate failures cause unemployment not seen 
since the 1930’s.

The table below summarises the peak employment levels assumed within each scenario, with the weightings we have applied to each.

Scenario 

Upside 
Baseline 
Downside 
Stress 

110

2020 

2019

Unemployment 
Peak 

Weighting 
Applied 

Unemployment 
Peak 

Weighting 
Applied

c.8% 
c.10% 
c.14% 
c.20% 

25% 
60% 
10% 
5% 

c.4% 
c.4.4% 
c.6.6% 
c.9.5% 

5%
30%
50%
15%

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
2 Critical accounting judgements and key sources of estimation uncertainty – continued

Discount rate for pension scheme liabilities (note 25)
At	27	March	2020	the	Group’s	defined	benefit	pension	scheme	showed	a	surplus	of	£31.7m	(2019:	deficit	of	£0.1m).	Management	makes	
use	of	the	PwC	Single	Agency	corporate	bond	yield	curve	to	derive	the	discount	rate	applied	to	the	scheme’s	projected	cash	flows,	in	the	
calculation	of	its	liabilities	under	IAS	19.	Changes	to	the	discount	rate	applied	could	lead	to	significant	changes	in	the	level	of	liabilities	
recognised. Sensitivity analysis in this regard can be found in note 25.

The carrying amounts of the assets and liabilities detailed above are sensitive to the underlying assumptions used by management in 
their	calculation.	It	is	reasonably	possible	that	the	outcomes	within	the	next	financial	year	could	differ	from	the	assumptions	made,	which	
would impact upon the carrying values assumed.

Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period 
in	which	the	estimates	are	revised	and	in	any	of	the	future	periods	affected.

Other	key	accounting	estimates	which,	although	important	estimates,	are	not	considered	to	be	a	significant	risk	of	resulting	in	a	material	
adjustment	within	the	next	financial	year	are	as	follows:

Inventory provisioning (note 14)
The	Group	carries	significant	amounts	of	inventory	against	which	there	are	provisions	for	slow	moving	and	delisted	products.	At	27	March	
2020 a provision of £1.3m (2019: £2.5m) was held against a gross inventory value of £44.1m (2019: £51.2m).

Provisions are made against inventory based upon its location, the planned method of sale and the level of holding compared to forecast 
sales levels. The provisioning calculations require a high degree of judgement in assessing which lines require provisioning against and the 
use of estimates around historical recovery rates for slow moving and delisted products.

If a further 10% of lines were assessed as being slow moving, then the provision required would increase by approximately £150,000. If 
the	recovery	rate	assumed	decreased	by	10%	then	the	provision	would	increase	by	approximately	£450,000.	These	sensitivities	reflect	
management’s assessment of reasonably possible changes to key assumptions which could result in adjustments to the level of provision 
within	the	next	financial	year.

Provisions for Financial Services redress (note 20)
At	27	March	2020	an	amount	of	£4.1m	(2019:	£2.2m)	remains	provided	in	the	balance	sheet	in	respect	of	redress	and	refunds	for	flawed	
financial	services	products.	Studio	saw	a	large	increase	in	the	level	of	PPI	claims	and	enquiries	in	the	days	leading	up	to	the	FCA’s	deadline	
for	claims	of	29	August.	This	included	a	large	block	of	previously	unseen	claims	from	the	Official	Receiver	acting	on	behalf	of	bankrupt	
customers.

An increase in provision of £7.9m was recorded as at September 2019, which was based on management’s assessment of estimated 
uphold rates from the population of claims received and average claim values expected to be paid in respect of claims upheld. All claims, 
other	than	those	due	to	the	Official	Receiver	have	now	been	processed	and	refunded.	The	uphold	rates	were	lower	than	we	anticipated	in	
September, resulting in a £2.3m release of provision (net, £5.6m increase in the year). A method of calculation has been agreed with the 
Official	Receiver	for	those	claims,	and	they	are	expected	to	be	processed	by	the	end	of	September	2020.

The Product Protection/Parcel Insurance refund programme is now complete, and decommissioning work at our outsourcer, Capita, was 
completed in June 2020. We continue to receive very low volumes of response to the mailings which were completed in 2018, and these 
will now be handled internally.

The Notice of Sums in Arrears (NOSIA) refund programme has begun, with contact mailings expected to be issued in the early part of 
FY21. This programme addresses a technical breach of the Consumer Credit Act (CCA), whereby a number of customers did not receive a 
NOSIA following two consecutive missed payments. This breach rendered the credit agreement unenforceable, and therefore interest and 
fees from this point must be refunded. An incremental £1.3m was provided in this regard in FY20.

Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period 
in	which	the	estimates	are	revised	and	in	any	of	the	future	periods	affected.

Carrying value of right of use assets (note 13)
The Group has rights of use assets of £31.3m as at 27 March 2020 which is primarily made up of property leases. These assets are held at 
cost less accumulated depreciation and are tested annually for impairment. Tests for impairment are primarily based on the calculation of 
a	value	in	use	for	each	cash	generating	unit.	This	involves	the	preparation	of	discounted	cash	flow	projections,	which	require	an	estimate	
of	both	future	operating	cash	flows	and	an	appropriate	discount	rate.

Judgements
Judgements	made	in	applying	accounting	policies	that	have	the	most	significant	effect	on	the	amounts	recognised	in	the	financial	
statements are as follows:

Held for sale classification (note 5)
At 27 September 2019 the Group’s Education business, met the criteria to be accounted for as held for sale and as a discontinued 
operation	as	defined	by	IFRS	5	Non-current Assets Held for Sale and Discontinued Operations.

The	disposal	is	now	subject	to	CMA	phase	2	clearance	and	is	likely	to	be	completed	more	than	twelve	months	after	initial	classification	as	
at 27 September 2019. Therefore, as at 27 March 2020, judgement was required over whether the disposal continued to meet the criteria 
to be recognised as held for sale and as a discontinued operation. The Group remains committed to the disposal of Findel Education and 
the events that have delayed the disposal were outside of the Group’s control. Whilst the disposal is delayed, it is expected to be completed 
within twelve months of the year end date of 27 March 2020.

Studio Retail Group plc Annual Report 2020

111

3 Segmental analysis

Operating segments
IFRS	8	requires	operating	segments	to	be	identified	on	the	basis	of	the	internal	financial	information	reported	to	the	CODM	who	is	
primarily responsible for the allocation of resources to segments and the assessment of performance of the segments. The CODM is the 
Board of Studio Retail Group plc.

The Group’s continuing operations are organised into a central cost centre and Studio.

The CODM assess the operating performance of each segment by reference to revenue and gross margin by revenue stream, EBITDA and 
operating	profit	after	distribution,	marketing	and	administration	costs,	depreciation	and	amortisation.	Information	about	these	operating	
segments is presented below.

52 weeks ended 27 March 2020

Product revenue 
Other	financial	services	revenue	
Credit account interest 

Financial services revenue 
Sourcing revenue 

Reportable segment revenue 

Product cost of sales 
Financial services cost of sales 
Sourcing costs of sales 

Total cost of sales 

Gross profit 

Marketing costs 
Distribution costs 
Administrative costs 
EBITDA* before individually significant items 

Depreciation and amortisation 

Operating profit before individually 
significant items 

Individually	significant	items	

Operating profit 

Finance costs 

Profit before tax and fair value movements 
on derivative financial instruments 

Fair value movements on derivative 
financial	instruments	

Profit before tax 

Studio 
£000 

311,697 
18,617 
104,542 

123,159 
38 

434,894 

(208,924) 
(53,930) 
— 

(262,854) 

172,040 

(31,661) 
(37,372) 
(70,508) 

32,499 

(9,773) 

22,726 

(5,648) 

17,078 

Continuing operations 

Central 
£000 

— 
— 
— 

— 
— 

— 

— 
— 
— 

— 

— 

— 
— 
2,538 

2,538 

(3,773) 

(1,235) 

(1,159) 

(2,394) 

Total 
£000 

311,697 
18,617 
104,542 

123,159 
38 

434,894 

(208,924) 
(53,930) 
— 

(262,854) 

172,040 

(31,661) 
(37,372) 
(67,970) 

35,037 

(13,546) 

21,491 

(6,807) 

14,684 

(10,491) 

Discontinued 
operations 
Education 
£000 

79,940 
— 
— 

— 
— 

79,940 

(51,573) 
— 
— 

(51,573) 

28,367 

(3,161) 
(5,121) 
(14,025) 

6,060 

(2,010) 

4,050 

(1,535) 

2,515 

(507) 

4,193 

2,008 

2,608 

6,801 

— 

2,008 

Group
Total 
£000

391,637
18,617
104,542

123,159
38

514,834

(260,497)
(53,930)
—

(314,427)

200,407

(34,822)
(42,493)
(81,995)

41,097

(15,556)

25,541

(8,342)

17,199

(10,998)

6,201

2,608

8,809

*	 Earnings	before	interest,	tax,	depreciation,	amortisation,	fair	value	movements	on	derivative	financial	instruments	and	individually	significant	items.

112

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
	
 
 
 
3 Segmental analysis – continued

52 weeks ended 29 March 2019 (restated)

Product revenue 
Other	financial	services	revenue	
Credit account interest 

Financial services revenue 
Sourcing revenue 

Reportable segment revenue 

Product cost of sales 
Financial services cost of sales 
Sourcing costs of sales 

Total cost of sales 

Gross profit 

Marketing costs 
Distribution costs 
Administrative costs 
EBITDA* before individually significant items 

Depreciation and amortisation 

Operating profit before individually significant items 

Individually	significant	items	

Operating profit 

Finance costs 

Profit before tax and fair value movements 
on derivative financial instruments 

Fair value movements on derivative 
financial	instruments	

Profit before tax 

Studio 
£000 

304,176 
19,332	
98,119 

117,451 
26 

421,653 

(202,435) 
(36,623) 
(18) 

(239,076) 

182,577 

(31,693) 
(36,423) 
(66,533) 

47,928 

(8,480) 

39,448 

(2,918)	

36,530 

Continuing operations 

Central 
£000 

— 
—	
— 

— 
— 

— 

— 
— 
— 

— 

— 

— 
— 
(2,781) 

(2,781) 

(1,467) 

(4,248) 

(1,240)	

(5,488) 

Total 
£000 

304,176 
19,332	
98,119 

117,451 
26 

421,653 

(202,435) 
(36,623) 
(18) 

(239,076) 

182,577 

(31,693) 
(36,423) 
(69,314) 

45,147 

(9,947) 

35,200 

(4,158)	

31,042 

(9,618) 

Discontinued 
operations 
Education 
£000 

82,081 
—	
— 

— 
— 

82,081 

(53,015) 
— 
— 

(53,015) 

29,066 

(2,803) 
(8,836) 
(12,552) 

4,875 

(1,658) 

3,217 

—	

3,217 

(38) 

Group
Total 
£000

386,257
19,332
98,119

117,451
26

503,734

(255,450)
(36,623)
(18)

(292,091)

211,643

(34,496)
(45,259)
(81,866)

50,022

(11,605)

38,417

(4,158)

33,259

(9,656)

21,424 

3,179 

24,603

4,750	

26,174 

—	

3,179 

4,750

29,353

*	 Earnings	before	interest,	tax,	depreciation,	amortisation	and	fair	value	movements	on	derivative	financial	instruments.

2020

Other information

Additions to property plant and equipment 
and software and IT development costs 

13,688 

1 

13,689 

1,133 

14,822

Continuing operations 

Studio 
£000 

Central 
£000 

Total 
£000 

Discontinued 
operations 
Education 
£000 

Group
Total 
£000

Balance Sheet
Assets
Segment assets 
Central adjustments 

Consolidated total assets 

Liabilities
Segment liabilities 
Central adjustments 

Consolidated total liabilities 

373,887 
— 

373,887 

(262,837) 
— 

(262,837) 

— 
54,011 

54,011 

— 
(125,566) 

(125,566) 

373,887 
54,011 

427,898 

(262,837) 
(125,566) 

(388,403) 

60,570 
— 

60,570 

(24,684) 
— 

(24,684) 

434,457
54,011

488,468

(287,521)
(125,566)

(413,087)

Studio Retail Group plc Annual Report 2020

113

 
 
 
 
 
 
 
 
 
	
	
 
 
 
 
 
 
 
3 Segmental analysis – continued

2019

Other information

Additions to property plant and equipment 
and software and IT development costs 

10,585 

2 

10,587 

958 

11,545

Continuing operations 

Studio 
£000 

Central 
£000 

Total 
£000 

Discontinued 
operations 
Education 
£000 

Group
Total 
£000

Balance Sheet
Assets
Segment assets 
Central adjustments 

Consolidated total assets 

Liabilities
Segment liabilities 
Central adjustments 

Consolidated total liabilities 

368,696 
— 

368,696 

(250,014) 
— 

(250,014) 

— 
(31,760) 

(31,760) 

— 
(54,330) 

(54,330) 

368,696 
(31,760) 

336,936 

(250,014) 
(54,330) 

(304,344) 

66,976 
— 

66,976 

(56,048) 
— 

(56,048) 

435,672
(31,760)

403,912

(306,062)
(54,330)

(360,392)

The segment assets and liabilities above include intercompany balances which eliminate on consolidation but appear in the information 
presented to the CODM. Central adjustments primarily relate to the elimination of intercompany balances on consolidation, intangible 
assets	arising	on	consolidation,	defined	benefit	pension	surplus	as	well	as	current	tax	balances	and	deferred	tax.	These	are	shown	against	
the central cost centre in the information presented to the CODM.

Geographical segments
The Group’s operations are located in the United Kingdom and Asia.

The following table provides an analysis of the Group’s revenue (including credit account interest) by geographical market, irrespective of 
the origin of the goods/services.

United Kingdom 
Europe 
Asia 
Other 

Continuing 
operations 
£000 

434,856 
— 
38 
— 

434,894 

2020 

Discontinued 
operations 
£000 

71,870 
2,184 
4,806 
1,080 

79,940 

Total 
£000 

506,726 
2,184 
4,844 
1,080 

514,834 

Continuing 
operations 
£000 

421,596 
30 
27 
— 

421,653 

2019 

Discontinued 
operations 
£000 

74,713 
1,812 
4,209 
1,347 

82,081 

Total 
£000

496,309
1,842
4,236
1,347

503,734

The following is an analysis of the carrying amount of non-current assets analysed by geographical area in which the assets are located.

United Kingdom 
Asia 

2020 
£000 

111,366 
347 

111,713 

2019 
£000

80,656
369

81,025

Major customers
The Group has no transactions with any single customer that amounts to more than 10% of the Group’s total revenue in either the period 
ended 27 March 2020, or the period ended 29 March 2019.

114

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4 Individually significant items

An	analysis	of	individually	significant	items	arising	during	the	current	and	prior	periods	is	as	follows:

Continuing operations

Impairment of right of use asset 
Studio	financial	services	redress	and	refund	costs	
Reduction in onerous lease provisions 
GMP equalisation adjustment 

Tax	credit	in	respect	of	individually	significant	items	

Total 

Discontinued operation

Disposal costs 

Tax	credit	in	respect	of	individually	significant	items	

Total 

2020 
£000 

(1,159) 
(5,648) 
— 
— 

(6,807) 
1,293 

(5,514) 

2020 
£000 

(1,535) 

(1,535) 
292 

(1,243) 

2019 
£000

—
(2,918)
1,220
(2,460)

(4,158)
741

(3,417)

2019 
£000

—

—
—

—

AA charge of £1,159,000 has been recorded in respect of the impairment of the right of use asset for the group’s property at Hyde 
following	a	re-assessment	of	the	assumptions	made	subsequent	to	transition	to	IFRS	16	as	a	result	of	Education	being	classified	as	held	
for sale from September 2019 onwards. The right of use asset in respect of the Hyde property was assessed for impairment individually 
rather than part of a cash generating unit.

A charge of £5,648,000 has been recorded in the current period (2019: £2,918,000) in respect of an increase in provisions for redress and 
refunds	for	flawed	financial	services	products.	For	further	details,	please	refer	to	the	Estimates	section	in	note	2.

Disposal costs of £1,535,000 were incurred during current period in relation to the sale of Education. These costs have been disclosed 
within the result from discontinued operation in accordance with IFRS 5. 

During	the	prior	period,	an	agreement	was	reached	to	sublease	the	vacant	property	at	Enfield.	Since	the	level	of	sublet	income	was	higher	
than	anticipated,	and	the	reduced	risk	around	the	sublease	inflows	has	led	to	a	reduced	4%	discount	rate	being	applied,	a	reduction	in	
provision of £1.2m was indicated. Consequently, a credit was recorded in the Consolidated Income Statement in this regard.

In	October	2018,	the	High	Court	handed	down	a	judgement	involving	the	Lloyds	Banking	Group’s	defined	benefit	pension	schemes.	The	
judgement	concluded	that	the	schemes	should	be	amended	to	equalise	pension	benefits	for	men	and	women	in	relation	to	guaranteed	
minimum	pension	(“GMP”)	benefits.	The	issues	determined	by	the	judgement	arose	in	relation	to	many	other	defined	benefit	pension	
schemes, including the Findel Group Pension Fund. After discussion with the trustees, actuaries and legal advisors of our fund, a past 
service cost of £2,460,000 was recognised in the prior period to address this historical issue.

Studio Retail Group plc Annual Report 2020

115

 
 
 
 
 
 
5 Discontinued operation

On 15 December 2019 the Group entered into an agreement for the sale of Findel Education Limited and its subsidiaries to the Council 
of	the	City	of	Wakefield	acting	in	its	capacity	as	the	lead	authority	of	the	joint	committee	known	as	Yorkshire	Purchasing	Organisation	
(“YPO”) for a gross consideration of £50m on a debt free, cash free basis. The transaction is subject to clearance from the Competition and 
Markets Authority. Management consider that the disposal transaction will reduce the Group’s indebtedness and allow a greater level of 
investment and focus on growing the core Studio business.

Education’s results for the 52-week period to 27 March 2020 and the 52-week period to 29 March 2019 have been presented to show the 
discontinued operation separately from continuing operations and are summarised below:

Revenue 
Expenses 

Profit	before	tax	
Tax charge 

Profit	for	the	period	

52 weeks 
ended 
27.3.20 
£000 

79,940 
(77,932) 

2,008 
(295) 

1,713 

52 weeks 
ended 
29.3.19 
£000

82,081
(78,902)

3,179
(349)

2,830

No gain or loss on remeasurement has been recorded on the assets and liabilities of Education. The major classes of assets and liabilities 
as at 27 March 2020 were as follows:

Assets
Intangible assets 
Tangible assets 
Deferred tax assets 
Inventories 
Trade and other receivables 

Liabilities
Trade and other payables 
Lease liabilities 

Net assets of disposal group 

The	net	cash	flow	used	in	Education	during	the	period	was	as	follows:

Operating	cash	flows	
Investing	cash	flows	
Financing	cash	flows	

Net	cash	flow	

6 Finance costs

Interest on bank loans 
Net	interest	income	on	defined	benefit	pension	obligations	(note	25)	
Fair value movements on interest rate caps 
Interest expenses on leases 

27.3.20 
£000

24,310
7,365
2,884
15,998
10,013

60,570

(19,035)
(5,649)

(24,684)

35,886

52 weeks ended 
27.3.20 
£000

(492)
(1,131)
730

(893)

2019 
£000

(9,623)
61
(56)
—

(9,618)

2020 
£000 

(8,677) 
56 
(45) 
(1,825) 

(10,491) 

116

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
7 Current taxation

(a) Tax (credited)/charged in the income statement

Current tax expense:
Current period (UK tax) 
Current period (overseas tax) 
Adjustments in respect of prior periods (UK tax)(1) 

Deferred tax expense:
Origination	and	reversal	of	temporary	differences	
Adjustments in respect of prior periods(1) 
Impact of change in rate of corporation tax 

Tax (credit)/expense from continuing operations 

2020 

£000 

1,104 
166 
(986) 

284 

(96) 
998 
(1,427) 

(525) 

(241) 

2019 
(restated) 
£000

3,879
123
185

4,187

1,382
146
—

1,528

5,715

1.  The prior period adjustment in FY20 relates to the tax treatment of a post balance sheet event recorded in the statutory accounts of Studio Retail Limited, which 

resulted in the Group’s current tax liability for 2018/19 being lower than the level assumed in the FY19 accounts. This led to a reduction in the level of brought 
short-term	timing	differences,	which	resulted	in	a	corresponding	adjustment	to	deferred	tax.

The Group believes that its accruals for tax liabilities are adequate for all open tax years based on its assessment of many factors, 
including interpretations of tax law and prior experience. As at 27 March 2020 the Group held current tax assets of £1,718,000 
(2019: current tax liabilities £1,762,000).

(b) Tax recognised directly in other comprehensive income

Deferred tax:

Tax	on	defined	benefit	pension	plans	

2020 
£000 

2019 
£000

4,043 

(643)

(c) Reconciliation of the total tax (income)/charge
The	tax	expense	in	the	income	statement	for	the	period	differs	from	the	standard	rate	of	corporation	tax	in	the	UK	of	19%	(2019:	19%).

The	differences	are	reconciled	below:

Profit	before	tax	
Tax calculated at standard corporation tax rate of 19% (2019: 19%) 
Effects	of:
Expenses not deductible for tax purposes 
Higher tax rates on overseas earnings 
Deferred tax asset not previously recognised 
Impact of change in rate of corporation tax on deferred tax balances 
Adjustments in respect of prior periods 

Total tax (credit)/expense for the period 

2020 

£000 

6,801 
1,292 

21 
144 
(283) 
(1,427) 
12 

(241) 

2019 
(restated) 
£000

26,174
4,973

347
178
(114)
—
331

5,715

Studio Retail Group plc Annual Report 2020

117

 
 
 
 
 
 
 
 
 
 
 
 
8 Profit for the period

Stated after (charging)/crediting:
Cost of inventories recognised as expense 
Impairment charge for inventories (note 14) 
Fair value movements on derivate 
financial	instruments:
– forward foreign currency contracts 
– Interest rate caps 
Depreciation of property, plant 
and equipment 
– owned 
–	held	under	finance	lease	
– right of use assets 
Expenses relating to short or 
low value asset leases 
(2019: Operating lease rentals) 
Impairment of property, plant 
and equipment 
Amortisation of intangible assets 
Impairment charge for receivables (note 15) 
Staff	costs	(note	9)	

Continuing 
operations 
£000 

2020 

Discontinued 
operations 
£000 

Total 
£000 

Continuing 
operations 
£000 

2019 

Discontinued 
operations 
£000 

Total 
£000

(206,608) 
(1,169) 

(48,864) 
(83) 

(255,472) 
(1,252) 

(198,635) 
(985) 

(51,343) 
(295) 

(249,978)
(1,280)

2,608 
(45) 

(9,069) 
— 
(4,473) 

— 
— 

(373) 
— 
(478) 

2,608 
(45) 

(9,442) 
— 
(4,951) 

4,750 
(56) 

(7,788) 
— 
— 

— 
— 

(1,502) 
(148) 
— 

4,750
(56)

(9,290)
(148)
—

(6,043) 

(337) 

(6,380) 

(10,856) 

(1,010) 

(11,866)

(1,300) 
(4) 
(53,929) 
(53,350) 

— 
(1,159) 
— 
(13,631) 

(1,300) 
(1,163) 
(53,929) 
(66,981) 

— 
(2,159) 
(36,623) 
(47,501) 

— 
(8) 
(55) 
(13,463) 

—
(2,167)
(36,678)
(60,964)

Auditor’s remuneration
The analysis of auditor’s remuneration is as follows:

Audit	of	these	financial	statements	
Amounts receivable by the Company’s auditor and its associates in respect of:
Audit	of	financial	statements	of	subsidiaries	of	the	Company	

Total audit fees 

Half year review 
Services	relating	to	corporate	finance	transactions	

Total audit and non-audit fees 

9 Staff costs and directors’ emoluments

(a) Staff costs
The average monthly number of employees (including executive directors) was as follows:

2020 
£000 

155 

347 

502 

45 
210 

757 

Administration 
Selling and distribution 

Wages and salaries 
Social security costs 
Other pension costs 
Share-based payments expense 

Continuing 
operations 
No. 

996 
614 

1,610 

Continuing 
operations 
£000 

46,992 
4,164 
1,627 
567 

53,350 

2020 

Discontinued 
operations 
No. 

199 
94 

293 

2020 

Discontinued 
operations 
£000 

12,244 
992 
313 
82 

13,631 

Continuing 
operations 
No. 

844 
586 

1,430 

Continuing 
operations 
£000 

42,128 
3,483 
1,066 
824 

47,501 

2019 

Discontinued 
operations 
No. 

197 
102 

299 

2019 

Discontinued 
operations 
£000 

12,071 
977 
313 
102 

13,463 

Total 
No. 

1,195 
708 

1,903 

Total 
£000 

59,236 
5,156 
1,940 
649 

66,981 

2019 
£000

115

260

375

43
—

418

Total 
No.

1,041
688

1,729

Total 
£000

54,199
4,460
1,379
926

60,964

118

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9 Staff costs and directors’ emoluments – continued

(b) Directors’ emoluments
Directors’ emoluments, which are included in the above and are detailed further in the Directors’ Remuneration Report on pages 39 to 65, 
are as follows:

Short-term	employee	benefits	
Company pension contributions 
Long-term incentives 
Termination payments 

2020 
£000 

1,223 
131 
519 
— 

1,873 

2019 
£000

1,730
123
—
7

1,860

One	(2019:	One)	of	the	directors	is	accruing	pension	benefits	under	the	Group’s	defined	contribution	pension	scheme.	No	directors	
(2019:	none)	are	accruing	benefits	under	the	Group’s	defined	benefit	pension	scheme.

In the current period 376,200 (2019: 244,526) £nil cost options over ordinary shares were granted to directors in respect of the 
Performance Share Plan.

10 Earnings per share

Earnings	per	share	figures	for	the	52-week	period	ended	29	March	2019	have	been	restated	to	reflect	the	presentation	of	the	results	of	
Education	as	a	discontinued	operation	as	defined	by	IFRS	5	Non-current Assets Held for Sale and Discontinued Operations.

Weighted average number of shares 

Ordinary shares in issue (note 23) 
Effect	of	own	shares	held	

Weighted average number of shares – basic 

Impact of potentially dilutive share options 

Weighted average number of shares – diluted 

From continuing operations
Earnings attributable to ordinary shareholders

Net	profit	attributable	to	equity	holders	for	the	purposes	of	basic	earnings	per	share	

Individually	significant	items	(net	of	tax)	
Fair	value	movements	on	derivative	financial	instruments	(net	of	tax)	

Net	profit	attributable	to	equity	holders	for	the	purposes	of	adjusted	earnings	per	share	

Earnings per share
Earnings per share – basic 
Earnings per share – adjusted* basic 

Earnings per share – diluted 
Earnings per share – adjusted* diluted 

*	 Adjusted	to	remove	the	impact	of	individually	significant	items	and	fair	value	movements	on	derivative	financial	instruments.

2020 
No. of shares 

86,442,534 
(114,808) 

2019 
No. of shares

86,442,534
(114,808)

86,327,726 

86,327,726

412,383 

—

86,740,109 

86,327,726

2020 
£000 

7,042 

5,514 
(2,112) 

10,444 

8.16p 

12.10p 

8.12p 

12.04p 

2019 
£000

20,459

3,417
(3,847)

20,029

23.70p

23.20p

23.70p

23.20p

Studio Retail Group plc Annual Report 2020

119

 
 
 
 
 
 
 
10 Earnings per share – continued

From discontinued operation
Earnings attributable to ordinary shareholders

Net	profit	attributable	to	equity	holders	for	the	purposes	of	basic	earnings	per	share	

Individually	significant	items	(net	of	tax)	
Fair	value	movements	on	derivative	financial	instruments	(net	of	tax)	

Net	profit	attributable	to	equity	holders	for	the	purposes	of	adjusted	earnings	per	share	

Earnings per share
Earnings per share – basic 
Earnings per share – adjusted* basic 

Earnings per share – diluted 
Earnings per share – adjusted* diluted 

*	 Adjusted	to	remove	the	impact	of	individually	significant	items	and	fair	value	movements	on	derivative	financial	instruments.

Total attributable to ordinary shareholders
Earnings attributable to ordinary shareholders

Net	profit	attributable	to	equity	holders	for	the	purposes	of	basic	earnings	per	share	

Individually	significant	items	(net	of	tax)	
Fair	value	movements	on	derivative	financial	instruments	(net	of	tax)	

Net	profit	attributable	to	equity	holders	for	the	purposes	of	adjusted	earnings	per	share	

Earnings per share
Earnings per share – basic 
Earnings per share – adjusted* basic 

Earnings per share – diluted 
Earnings per share – adjusted* diluted 

2020 
£000 

1,713 

1,243 
— 

2,956 

1.98p 

3.42p 

1.97p 

3.41p 

2020 
£000 

8,755 

6,757 
(2,112) 

13,400 

10.14p 

15.52p 

10.09p 

15.45p 

2019 
£000

2,830

—
—

2,830

3.28p

3.28p

3.28p

3.28p

2019 
£000

23,289

3,417
(3,847)

22,859

26.98p

26.48p

26.98p

26.48p

*	 Adjusted	to	remove	the	impact	of	individually	significant	items	and	fair	value	movements	on	derivative	financial	instruments.

The earnings per share attributable to convertible ordinary shareholders is £nil. The convertible shares have not converted at 27 March 2020 
or subsequently and are therefore not dilute from an earnings per share perspective.

11 Intangible assets

(a) Other intangible assets

Cost
At 30 March 2018 
Additions 
Transfer from tangible assets 

At 29 March 2019 

Additions 
Disposal 
Transfer to assets held for sale 

At 27 March 2020 

Accumulated amortisation and impairment
At 30 March 2018 
Amortisation for the period 

At 29 March 2019 

Amortisation for the period 
Disposal 
Transfer to assets held for sale 

At 27 March 2020 

Software and IT 
development costs 
£000 

Brand names 
£000 

Customer 
relationships 
£000 

18,574 
684 
1,260 

20,518 

349 
(925) 
(19,905) 

37 

15,911 
1,039 

16,950 

594 
(925) 
(16,591) 

28 

21,704 
— 
— 

21,704 

181 
— 
(21,885) 

— 

4,022 
108 

4,130 

59 
— 
(4,189) 

— 

20,940 
— 
— 

20,940 

— 
— 
(20,940) 

— 

16,110 
1,020 

17,130 

510 
— 
(17,640) 

— 

Total 
£000

61,218
684
1,260

63,162

530
(925)
(62,730)

37

36,043
2,167

38,210

1,163
(925)
(38,420)

28

120

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
11 Intangible assets – continued

Carrying amount
Net book value at 27 March 2020 

Net book value at 29 March 2019 

9 

3,568 

— 

17,574 

— 

3,810 

9

24,952

Brand	names,	which	arise	from	the	acquisition	of	businesses,	and	are	deemed	to	have	an	indefinite	life,	are	subject	to	annual	
impairment	tests,	on	the	basis	that	they	are	expected	to	be	maintained	indefinitely	and	are	expected	to	continue	to	drive	value	for	
the Group. The Spa 4 Schools brand is being amortised over a useful economic life of 5 years.

The amortisation period for customer relationships, which arose from the acquisition of businesses, is between 2 and 20 years. 
Management do not consider that any customer relationships are individually material.

Brand	names	acquired	in	a	business	combination	are	allocated,	at	acquisition,	to	the	CGUs	that	are	expected	to	benefit	from	that	business	
combination. The carrying amount of brand names has been allocated as follows:

Education 

2020 
£000 

— 

— 

2019 
£000

17,574

17,574

During	the	current	period	Education’s	assets	and	liabilities	including	indefinite	lived	brands	with	carrying	value	of	£17.3m	have	been	
transferred to assets and liabilities held for sale. See note 5.

(b) Impairment testing
The	Group	tests	indefinite-lived	brand	names	for	impairment	annually,	or	more	frequently	if	there	are	indicators	of	impairment.

The recoverable amount of the Education CGU was determined from the fair value less cost to sell (FVLCS) calculation. FVLCS has been 
based on the agreed sale price less disposal costs incurred. The estimated recoverable amount exceeds its carrying value by £11.7m 
and as such no impairment of intangible assets, customer relationships or relevant tangible assets was necessary.

12 Property, plant and equipment

Land and buildings 

Freehold 
£000 

Leasehold 
£000 

Plant and 
equipment 
£000 

Assets under
construction 
£000 

Cost
At 30 March 2018 
Additions 
Exchange	differences	
Transfer to intangible assets 

At 29 March 2019 
Adoption of IFRS 16 

At 30 March 2019 
Additions 
Exchange	differences	
Transfer to assets held for sale 

At 27 March 2020 

Accumulated depreciation and impairment
At 30 March 2018 
Provision for the period 
Exchange	differences	

At 29 March 2019 
Provision for the period 
Exchange	differences	
Impairment 
Transfer to assets held for sale 

At 27 March 2020 

Carrying amount
Net book value at 27 March 2020 

Net book value at 29 March 2019 

Details of the right of use assets are set out in note 13.

17,219 
— 
1	
— 

17,220 
— 

17,220 
— 
—	
436 

17,656 

8,235 
329 
—	

8,564 
328 
—	
4 
36 

8,932 

8,724 

8,656 

3,158 
— 
8	
— 

3,166 
41,628 

44,794 
— 
8	
(8,057) 

36,745 

2,704 
53 
1	

2,758 
4,343 
—	
1,276 
(2,944) 

5,433 

95,502 
10,861 
13	
(1,260) 

105,116 
1,611 

106,727 
8,000 
19	
(29,454) 

85,292 

59,590 
9,056 
23	

68,669 
9,722 
4	
20 
(27,253) 

51,162 

— 
— 
—	
— 

— 
— 

— 
6,292 
—	
(451) 

5,841 

— 
— 
—	

— 
— 
—	
— 
— 

— 

Total 
£000

115,879
10,861
22
(1,260)

125,502
43,239

168,741
14,292
27
(37,526)

145,534

70,529
9,438
24

79,991
14,393
4
1,300
(30,161)

65,527

31,312 

408 

34,130 

36,447 

5,841 

— 

80,007

45,511

Studio Retail Group plc Annual Report 2020

121

 
 
 
 
 
 
13 Leases

The Group lease assets including buildings and plant and equipment that are held within property, plant and equipment. The Group also 
has	certain	leases	of	plant	and	equipment	with	lease	terms	of	12	months	or	less	and	leases	of	office	equipment	with	low	value.	The	Group	
applies the ‘short-term lease’ and ‘lease of low-value assets’ recognition exemptions for these leases.

Information about leases for which the Group is a lessee is presented below.

Net book value of property, plant and equipment owned 
Net	book	value	of	right	of	use	assets/assets	held	under	finance	leases	

Net book value right of use assets

At 29 March 2019 
Transfer	from	assets	held	under	finance	leases	
IFRS 16 transition 

At 30 March 2019 
Additions 
Impairment 
Depreciation 
Transfer to discontinued operation 

At 27 March 2020 

Land and 
buildings – 
Leasehold 
£’000 

— 
—	
41,628 

41,628 
— 
(1,159) 
(4,322) 
(4,876) 

31,271 

Lease liabilities in the balance sheet
A	maturity	analysis	of	contractual	undiscounted	cash	flows	relating	to	lease	liabilities	is	as	follows:

Within one year 
In	the	second	to	fifth	years	
After	five	years	

Current 
Non-current 

2020 
£000 

45,397 
34,610 

80,007 

Plant and 
equipment 
£’000 

— 
1,750	
1,611 

3,361 
842 
— 
(629) 
(235) 

3,339 

2019 
£000

43,761
1,750

45,511

Total 
£’000

—
1,750
43,239

44,989
842
(1,159)
(4,951)
(5,111)

34,610

At 
27 March 2020 
£000 

At 
30 March 2019 
£000

6,926 
23,341 
33,170 

63,437 

6,890
25,639
37,798

70,327

At 
27 March 2020 
£000 

At 
30 March 2019 
£000

(6,035) 
(37,461) 

(43,496) 

(7,269)
(45,510)

(52,779)

122

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14 Inventories

Inventories at cost 
Provision for impairment 

Movement in the provision for impairment:
Balance at beginning of period 
Provision made in the period 
Provision utilised in the period 
Amount	reclassified	to	assets	held	for	sale	

Balance at end of period 

2020 
£000 

44,120 
(1,293) 

42,827 

2020 
£000 

2,476 
1,169 
(1,747) 
(605) 

1,293 

2019 
£000

51,233
(2,476)

48,757

2019 
£000

1,891
1,280
(695)
—

2,476

Inventories recognised as cost of sales from continuing operations in the year amounted to £206,608,000 (2019 restated: £198,635,000).

The methodology for calculating the provision for impairment is detailed in note 2.

15 Trade and other receivables

Gross trade receivables 
Allowance for expected credit loss 
Trade receivables 
Other debtors 
Prepayments 

2020 
£000 

317,891 
(101,782) 
216,109 
4,623 
14,495 

235,227 

2019 
£000

304,279
(88,030)
216,249
5,347
14,327

235,923

Trade receivables are measured at amortised cost. The directors consider that the Group’s maximum exposure to credit risk is the 
carrying value of the trade and other receivables and that their carrying amount approximates their fair value.

Certain of the Group’s trade receivables are funded through a securitisation facility with HSBC Bank plc and is secured against 
those	receivables.	The	finance	provider	will	seek	repayment	of	the	finance,	as	to	both	principal	and	interest,	only	to	the	extent	that	
collections	from	the	trade	receivables	financed	allows	and	the	benefit	of	additional	collections	remains	with	the	Group.	At	the	period	
end, receivables of £263,455,000 (2019: £239,620,000) were funded through the securitisation facility, and the facilities utilised were 
£197,591,000 (2019: £175,545,000).

Studio
The average credit period taken on sales of goods is 222 days (2019 restated: 213 days). On average, interest is charged at 3.5% 
(2019: 3.4%) per month on the outstanding balance.

Before accepting any new customer, Studio uses an external credit scoring system to assess the potential customer’s credit quality and 
affordability	of	the	credit	and	defines	credit	limits	by	customer.	Limits	and	scoring	attributed	to	customers	are	continually	reviewed.	There	
are no customers who represent more than 1% of the total balance of the Group’s trade receivables.

The	Group	uses	a	number	of	forbearance	measures	to	assist	those	customers	approaching,	or	at	the	point	of	experiencing,	financial	
difficulties.	Such	measures	include	arrangement	to	pay	less	than	the	minimum	payment	and	the	suspension	of	interest	charges	to	help	
the	customer	pay	off	their	debt.	We	expect	customers	to	resume	normal	payments	where	they	are	able.	At	the	balance	sheet	date	
forbearance measures were in place on 11,685 accounts (2019: 16,922) with total gross balances of £7,656,000 (2019: £10,429,000). 
Provisions are assessed as detailed above.

During the current period, overdue receivables with a gross value of £56,586,000 (2019: £35,492,000) were sold to third party debt 
collection	agencies.	As	a	result	of	the	sales,	the	contractual	rights	to	receive	the	cash	flows	from	these	assets	were	transferred	to	the	
purchasers.	Any	gain	or	loss	between	actual	recovery	and	expected	recovery	is	reflected	within	the	bad	debt	charge.

Studio Retail Group plc Annual Report 2020

123

 
 
 
 
 
 
 
 
15 Trade and other receivables – continued

The following tables provide information about the exposure to credit risk and ECLs for trade receivables from individual customers as at 
27 March 2020:

Ageing of trade receivables
Not past due 
Past due:
0 – 60 days 
60 – 120 days 
120+ days 

Gross trade receivables 
Allowance for expected credit loss 

Carrying value 

Gross trade receivables 

Allowance for expected credit loss
Opening balance 
Impairment charge 
Utilised in the period 

Closing balance 

Carrying value 

2020 

Trade 
receivables 
on forbearance 
arrangements 
£000 

Trade 
receivables 
£000 

Total 
£000 

Trade 
receivables 
£000 

2019

Trade 
receivables 
on forbearance 
arrangements 
£000 

Total 
£000

236,980 

6,524 

243,504 

214,837 

8,454 

223,291

30,972 
12,572 
29,605 

310,129 
(96,135) 

213,994 

928 
204 
— 

7,656 
(5,647) 

2,009 

31,900 
12,776 
29,605 

317,785 
(101,782) 

216,003 

Stage 1 
£000 

Stage 2 
£000 

151,252 

122,481 

(9,260) 
(12,834) 
— 

(22,094) 

129,158 

(30,267) 
(8,907) 
— 

(39,174) 

83,307 

2020 

27,060 
12,640 
30,507 

285,044 
(81,358) 

203,686 

Stage 3 
£000 

44,052 

(48,379) 
(32,188) 
40,053 

(40,514) 

3,538 

1,541 
434 
— 

10,429 
(6,548) 

3,881 

Total 
£000 

28,601
13,074
30,507

295,473
(87,906)

207,567

2019

Total 
£000

317,785 

295,473

(87,906) 
(53,929) 
40,053 

(101,782) 

216,003 

(76,512)
(36,623)
25,229

(87,906)

207,567

Allowance for expected credit loss
An appropriate allowance for expected credit loss in respect of trade receivables is derived from estimates and underlying assumptions 
such as the Probability of Default and the Loss Given Default, taking into consideration forward looking macro-economic assumptions. 
Changes in the assumptions applied such as the value and frequency of future debt sales in calculating the Loss Given Default, and the 
estimation of customer repayments and Probability of Default rates, as well as the weighting of the macro-economic scenarios applied to 
the	impairment	model	could	have	a	significant	impact	on	the	carrying	value	of	trade	receivables.

Sensitivity analysis
Management judgement is required in setting assumptions around probabilities of default, cash recoveries and the weighting of macro-
economic scenarios applied to the impairment model, which have a material impact on the results indicated by the model.

A 1% increase/decrease in the probability of default would increase/decrease the provision amount by approximately £2.9m.

A 1p increase in the assumed recoveries rate would result in the impairment provision decreasing by approximately £1.2m.

Changing the weighting of macro-economic scenarios applied to the impairment model so that the baseline scenario weighting is reduced 
to 50%, upside scenario to 25%, downside to 20%, and the stress scenario to 5% would result in the impairment provision decreasing by 
approximately £1.2m.

These	sensitivities	reflect	management’s	assessment	of	reasonably	possible	changes	to	key	assumptions	which	could	result	in	a	material	
adjustment	to	the	level	of	provision	within	the	next	financial	year.

124

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15 Trade and other receivables – continued

Rest of the Group
Trade receivables are provided for based on estimated irrecoverable amounts from the sale of goods, determined by reference to past 
default experience.

Given the nature of the customer base within the rest of the Group, it is not considered necessary to utilise formal credit scoring. 
However, credit references are sought for all new customers prior to extending credit. There are no customers who represent more than 
1% of the total balance of the Group’s trade receivables.

Included in the rest of the Group’s trade receivables balance in the prior period were debtors with a carrying amount £123,000 which 
were	past	due	at	the	reporting	date	and	were	partially	provided	against.	There	had	not	been	a	significant	change	in	credit	quality	and	
the amounts were still considered recoverable. The Group did not hold any collateral over these balances. The average age of these 
receivables was 152 days.

The carrying value of not past due trade receivables which are unimpaired is £nil (2019: £5,593,000).

The aged analysis of the carrying values of past due trade receivables which are unimpaired is as follows:

0 – 60 days 
60 – 120 days 
120+ days 

Total 

The aged analysis of the carrying values of past due trade receivables which are impaired is as follows:

0 – 60 days 
60 – 120 days 
120+ days 

Total 

Movement in allowance for expected credit losses

Balance at 30 March 2018 
Adjustment to opening balance on adoption of IFRS 9 
Impairment losses recognised 
Amounts	written	off	as	uncollectible	

Balance at 29 March 2019 
Impairment losses recognised 
Amounts	written	off	as	uncollectible	
Impact	of	classification	as	held	for	sale	

Balance at 27 March 2020 

16 Cash and cash equivalents

Cash at bank and in hand 

Studio 
Retail 
£000 

55,084 
21,428 
36,623 
(25,229)	

87,906 
53,929 
(40,053)	
—	

101,782 

2020 
£000 

33 
40 
33 

106 

2020 
£000 

— 
— 
— 

— 

Rest of 
Group 
£000 

125 
— 
55 
(56)	

124 
— 
—	
(124)	

— 

2019 
£000

1,909
849
208

2,966

2019 
£000

—
—
123

123

Total 
£000

55,209
21,428
36,678
(25,285)

88,030
53,929
(40,053)
(124)

101,782

2020 
£000 

2019 
£000

33,163 

37,603

Cash and cash equivalents comprises cash held by the Group, and short-term bank deposits with an original maturity of three months or 
less. The carrying amount of these assets approximates their fair value.

Studio Retail Group plc Annual Report 2020

125

 
 
 
 
 
 
 
 
 
17 Trade and other payables

Trade payables 
Other payables 
Accruals 

2020 
£000 

35,275 
2,117 
20,516 

57,908 

2019 
£000

46,195
2,374
24,023

72,592

The average credit period taken for trade purchases is 51 days (2019 restated: 69 days). No interest is charged on trade payables. The 
Group	has	financial	risk	management	policies	in	place	to	ensure	that	all	payables	are	paid	within	the	credit	timeframe.

The directors consider that the carrying amount of trade and other payables approximates their fair value.

18 Loans and borrowings

(a) Secured bank loans (at amortised cost)

Bank loans 

Amount due for settlement within one year 
Amount due for settlement after one year 

The average interest rates paid on the loans were as follows:

Bank loans 

2020 
£000 

282,591 

— 
282,591 

282,591 

2019 
£000

270,545

—
270,545

270,545

3.18%* 

3.62%*

*   The average interest rates quoted in the current and prior period includes fees relating to the extension of the Group’s lending facilities (described below). The average 

interest rate excluding these fees was 3.33% (2019: 3.50%).

Bank loans comprise of securitisation of £197,591,000 (2019: £175,545,000) and the Revolving Credit Facility of £85,000,000 
(2019: £95,000,000).

All	bank	loans	are	arranged	at	floating	rates,	thus	exposing	the	Group	to	cash	flow	interest	rate	risk.	The	Group	manages	this	risk	by	
undertaking interest rate hedging as described in note 26.

All the bank loans are denominated in sterling.

The directors consider that the carrying value of bank loans approximates their fair value.

The maturity of the Group’s revolving credit facility was extended to 31 March 2021 during the year and to 31 December 2021 since the 
year end. The facility currently stands at £85m and will reduce to £70m from 31 December 2020. The securitisation facility restructured 
during the year with its maximum available amount increasing from £185m to £200m to cater for the continued growth in Studio’s trade 
receivables. Its maturity date was also extended to 31 December 2022.

Borrowing facilities
The Group had undrawn committed borrowing facilities as follows:
Expiring in one year or less 
Expiring	in	more	than	two	years	but	not	more	than	five	years	

2020 
£000 

— 
— 
—* 

2019 
£000

—
—
—*

*	 	This	figure	represents	drawn	headroom	against	the	available	facilities.	Total	headroom	(i.e.,	including	cash	and	cash	equivalents)	at	27	March	2020	was	£33,163,000	

(2019: £37,603,000).

126

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
18 Loans and borrowings – continued

(b) Reconciliation of movements in assets/(liabilities) arising from financing activities

Interest rate caps 
Loans and borrowings 
Lease liabilities 

At	
29	March	2019	
£000 

Adoption	
of	IFRS	16	
£000 

Cash	
outflow/(inflow)	
£000 

6 
(270,545) 
(498) 

(271,037) 

— 
— 
(52,281) 

(52,281) 

13 
(12,046) 
5,966 

(6,067) 

Fair value 
movements 
recorded	in	
finance	costs	
£000 

(45) 
— 
(1,825) 

(1,870) 

Fair value 
movements 
recorded 
through other 
comprehensive	
income	
£000 

Impact of 
classification	
as	held	for	sale	
£000 

At 
27 March 2020 
£000

28 
— 
— 

28 

— 
— 
5,142 

5,142 

2
(282,591)
(43,496)

(326,085)

Interest rate caps 
Loans and borrowings 
Lease liabilities 

At 
30	March	2018	
£000 

Cash 
outflow/(inflow)	
£000 

47 
(257,504) 
(1,069) 

(258,526) 

34 
(13,041) 
571 

(12,436) 

19 Derivative financial instruments

At	27	March	2020	the	Group	had	outstanding	derivative	financial	instruments	as	follows:

Non-current assets

Interest rate cap 

Current assets

Forward foreign exchange contracts 

Current liabilities

Forward foreign exchange contracts 

Fair value 
movements 
recorded in 
finance	costs	
£000 

Fair value 
movements 
recorded 
through other 
comprehensive 
income	
£000 

(56) 
— 
— 

(56) 

(19) 
— 
— 

(19) 

2020 
£000 

2 

2020 
£000 

3,250 

2020 
£000 

(36) 

At 
29	March	2019 
£000

6
(270,545)
(498)

(271,037)

2019 
£000

6

2019 
£000

604

2019 
£000

—

Information about the Group’s exposure to credit and market risks, and fair value measurement, is included in note 26.

Studio Retail Group plc Annual Report 2020

127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
 
 
20 Provisions

At 30 March 2018 
Released during the period 
Provided during the period 
Utilised in the period 

At 29 March 2019 
Adoption of IFRS 16 
Provided during the period 
Utilised in the period 

At 27 March 2020 

2020
Analysed as:
Current 
Non-current 

2019
Analysed as:
Current 
Non-current 

Onerous leases 
£000 

Studio	financial 
services redress 
and refunds 
£000 

11,407 
(1,220) 
— 
(1,344) 

8,843 
(8,301) 
— 
(350) 

192 

192 
— 

192 

1,090 
7,753 

8,843 

8,622 
— 
4,157 
(10,544) 

2,235 
— 
6,948 
(5,040) 

4,143 

4,143 
— 

4,143 

2,235 
— 

2,235 

Total 
£000

20,029
(1,220)
4,157
(11,888)

11,078
(8,301)
6,948
(5,390)

4,335

4,335
—

4,335

3,325
7,753

11,078

Onerous leases
A provision was made in prior periods for onerous leases regarding vacated leasehold properties.

Studio financial services redress and refunds
Provisions in excess of £30m were built up in previous years in relation to the anticipated refund of premiums and interest to customers 
in	respect	of	historic	flawed	credit	and	insurance	products.	The	amount	provided	was	increased	by	£6,948,000	in	the	current	period.	Refer	
to note 2 for details. The provision is expected to be utilised within 12 months.

128

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements	
	
 
 
 
 
 
 
 
21 Deferred tax

Recognised deferred tax

Short-term 
timing	
differences	
£000 

Fixed asset 
timing	
differences	
£000 

Retirement 
benefit	
obligations	
£000 

Net balance at 30 March 2018 
Adjustments in respect of prior periods 
Recognised in other comprehensive income 
Charge/(credit) for the period 

Net balance at 29 March 2019 
Adjustments in respect of prior years 
Impact of change in rate of corporation tax 
Recognised in other comprehensive income 
Charge/(credit) for the period 
Impact	of	classification	as	held	for	sale	(note	5)	

Net balance at 27 March 2020 

At 27 March 2020
Deferred tax liabilities 

Deferred tax assets 

At 29 March 2019
Deferred tax liabilities 

Deferred tax assets 

(3,531) 
— 
— 
484 

(3,047) 
992 
(242) 
— 
(1,325) 
(42)	

(3,664) 

— 

(3,664) 

— 

(3,047) 

(5,420) 
(12) 
— 
797 

(4,635) 
7 
(545) 
— 
841 
2,012	

(2,320) 

— 

(2,320) 

— 

(4,635) 

2,723 
— 
(643) 
(109) 

1,971 
— 
(914) 
4,043 
921 
—	

6,021 

6,021 

— 

3,849 

(1,878) 

Tax	
losses	
£000 

(5,345) 
156 
— 
772 

(4,417) 
253 
(490) 
— 
— 
4,654	

— 

— 

— 

— 

(4,417) 

Other 
intangible	
assets	
£000 

3,590 
— 
— 
(169) 

3,421 
(1) 
402 
— 
(82) 
(3,740)	

— 

— 

— 

Total 
£000

(7,983)
144
(643)
1,775

(6,707)
1,251
(1,789)
4,043
355
2,884

37

6,021

(5,984)

3,421 

— 

7,270

(13,977)

The movements in deferred tax recorded in the income statement in respect of the year ended 27 March 2020 represent a £525,000 
decrease in deferred tax liabilities relating to continuing operations and a £342,000 increase in deferred tax assets relating to discontinued 
operation.

Certain	deferred	tax	assets	and	liabilities	have	been	offset	in	accordance	with	the	Group’s	accounting	policies.

The	following	is	the	analysis	of	the	deferred	tax	balances	as	they	are	presented	in	the	consolidated	balance	sheet	following	the	offset:

At 27 March 2020
Deferred tax liabilities 

Deferred tax assets 

At 29 March 2019 (restated)
Deferred tax liabilities 

Deferred tax assets 

Short-term 
timing	
differences	
£000 

Fixed asset 
timing	
differences	
£000 

Retirement 
benefit	
obligations	
£000 

— 

(3,664) 

— 

(3,047) 

— 

(2,320) 

— 

(4,635) 

— 

6,021 

3,849 

(1,878) 

Tax	
losses	
£000 

— 

— 

— 

Other 
intangible	
assets	
£000 

— 

— 

— 

(4,417) 

3,421 

Total 
£000

—

37

3,849

(10,556)

A	UK	corporation	tax	rate	of	19%	(effective	1	April	2020)	was	substantively	enacted	on	17	March	2020,	reversing	the	previously	enacted	
reduction in the rate from 19% to 17%. This will increase the Company’s future current tax charge accordingly. The deferred tax assets 
and liabilities at 27 March 2020 have been calculated at 19% (2019: 17%).

Unrecognised deferred tax
The aggregate value of deferred tax assets which have not been recognised is £7,142,000 (2019: £6,391,000). These amounts primarily 
relate to carried forward tax losses in the parent company, Studio Retail Group plc. No asset has been recognised in respect of these 
differences	because	there	is	insufficient	evidence	that	Studio	Retail	Group	plc	will	make	sufficient	future	taxable	profits	against	which	
these assets may be utilised.

At 30 March 2018 
Adjustments in respect of prior periods 
Movements during the period 

At 29 March 2019 
Adjustments in respect of prior periods 

At 27 March 2020 

Studio Retail Group plc Annual Report 2020

Short-term 
timing 
differences	
£000 

Fixed asset 
timing 
differences	
£000 

(42) 
(91) 
133 

— 
— 

— 

(7) 
(1) 
8 

— 
— 

— 

Tax 
losses	
£000 

(6,467) 
76 
— 

(6,391) 
(751) 

(7,142) 

Total 
£000

(6,516)
(16)
141

(6,391)
(751)

(7,142)

129

  
  
 
	
 
	
  
  
  
 
	
 
	
  
 
 
	
 
22 Share-based payments

Performance Share Plan (equity settled)

(i) Description of scheme
The Group has issued to certain senior employees nil cost options under the Performance Share Plan (PSP) that require the Group to 
award shares to the employee on the vesting of the award subject to the achievement of certain predetermined performance conditions. 
The performance period in respect of all outstanding awards is three years after the awards were granted.

The performance conditions that apply to the awards granted since 2016 have been based upon the following bases:

•  Awards	made	during	FY17	were	subject	to	a	number	of	vesting	criteria,	including	division-specific	criteria	for	divisional	management.	
The criteria applicable to the Executive Directors was that half the awards were linked to total shareholder return over the three-year 
period to March 2019 and half were linked to the adjusted earnings per share for the year to March 2019.

•  Awards	made	during	FY18	were	subject	to	a	number	of	vesting	criteria,	including	division-specific	criteria	for	divisional	management.	
The criteria applicable to the Executive Directors was that half the awards were linked to total shareholder return over the three-year 
period to March 2020 and half were linked to the adjusted earnings per share for the year to March 2020.

•  Awards made during FY19 were subject to the same vesting criteria as those for the Executive Directors, which were that half the 
awards were linked to total shareholder return over the three-year period to March 2021 and half were linked to the adjusted 
earnings per share for the year to March 2021.

•  Awards made during FY20 were subject to the same vesting criteria as those for the Executive Directors, which were that half the 
awards were linked to total shareholder return over the three-year period to March 2022 and half were linked to the adjusted 
earnings per share for the year to March 2022.

(ii) Measurement of fair values
The estimated fair value of the awards granted during the period is £1,792,000 (2019: £1,761,000). In each case these costs are expensed 
over the three years from the date of the relevant grant.

The fair values of the awards in the current period and prior year were calculated using a Stochastic valuation (aka “Monte-Carlo”) or 
Black-Scholes valuation model. The inputs into the models were as follows:

Weighted average fair value (pence) 
Share price at issue (pence) 
Weighted average exercise price (pence) 
Expected volatility (%) 
Expected life (years) 
Risk free rate (%) 
Expected dividend yield (%) 

2020 

176.0 
247.0 
— 
40.6 
3.0 
0.6 
— 

2019

217.5
274.0
—
44.5
3.0
0.6
—

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the previous three years.

(iii) Reconciliation of outstanding options

Outstanding at the beginning of the period 
Granted during the period 
Lapsed during the period 
Exercised during the period 

Outstanding at the end of the period 

2020 
No. of shares 

2019 
No. of shares

2,547,159 
1,020,462 
(1,180,148) 
— 

2,757,732
823,882
(1,034,455)
—

2,387,473 

2,547,159

The weighted average exercise price of all options is £nil.

(iv) Charge recognised in the income statement
The Group recognised a charge of £649,000 (2019: £926,000) related to equity-settled share-based payment transactions in the year 
reflecting	the	charge	arising	in	the	period	being	offset	by	the	reversal	of	charges	on	non-market	related	performance	criteria	share	
options which are no longer expected to vest.

130

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
23 Share capital

The	Company	has	two	classes	of	ordinary	shares,	neither	of	which	carry	any	right	to	fixed	income.

Ordinary shares of 10p each

At the beginning of the period 

At the end of the period 

Convertible ordinary shares of 23.97p each

At the beginning of the period 

At the end of the period 

The following rights are attached to convertible shares:

2019 
Number of shares  Number of shares 

2020 

86,442,534 

86,442,534 

86,442,534 

86,442,534 

2019 
Number of shares  Number of shares 

2020 

166,878,704 

166,878,704 

166,878,704 

166,878,704 

2020 
£000 

8,644 

8,644 

2020 
£000 

40,000 

40,000 

2019 
£000

8,644

8,644

2019 
£000

40,000

40,000

• 

• 

• 

The shares may be converted into 8,343,935 ordinary shares at the option of the holders of the convertible share in the event that: 
(i) the Company’s volume weighted average ordinary share price rises above 479.4p for a period of one month during the period 
commencing	on	22	March	2013	and	ending	on	22	March	2021;	(ii)	an	offer	is	made	for	the	Company	that	is	declared	unconditional	
(regardless of the share performance of the Company).

The holders of the shares are entitled to attend but not vote at the general meetings (save in respect of any resolution relating to the 
convertible shares).

The shares may participate in dividends or other distributions declared in excess of 50% of the net income in a particular accounting 
reference period.

• 

The shares are freely transferable and the terms may be varied only with the approval of 85% of the convertible shareholders.

If the shares have not been converted by 22 March 2021 they will automatically convert into non-voting deferred shares. The Company 
will have the right to buy back such deferred shares for a nominal value at that time.

24 Capital commitments

At	27	March	2020,	amounts	contracted	for	but	not	provided	in	the	financial	statements	for	continuing	operations	in	respect	of	property,	
plant and equipment amounted to £1,348,000 (2019 restated: £962,000).

Studio Retail Group plc Annual Report 2020

131

 
 
 
 
25 Pensions

Defined contribution schemes
The	Group	operates	a	defined	contribution	retirement	benefit	plan	for	all	qualifying	employees.	The	assets	of	the	plan	are	held	separately	
from	those	of	the	Group	in	funds	under	the	control	of	trustees.	The	only	obligation	of	the	Group	with	respect	to	the	retirement	benefit	
plan	is	to	make	the	specified	contributions.	The	total	expense	recognised	in	the	income	statement	of	£1,940,000	(2019:	£1,379,000)	
represents	contributions	payable	at	rates	specified	by	the	rules	of	the	plan.

Defined benefit schemes
The	Group	sponsors	the	Findel	Group	Pension	Fund	which	is	a	defined	benefit	pension	scheme	with	four	sections.	The	four	sections	were	
merged into a single scheme on 30 June 2012 with the aim of reducing administrative costs. Studio Retail Group plc (the parent company) 
is currently the principal sponsor of two of the sections, the Galt and Group sections, and will become the principal sponsor for the 
Findel Education and Philip and Tacey sections once the disposal of Findel Education Limited, the previous principal sponsor, has been 
completed. The scheme is closed to future accrual. The latest triennial valuation of the scheme was completed at 5 April 2016 by Barnett 
Waddingham LLP using a “market related basis” method. The principal actuarial assumptions adopted in that valuation were a pre-
retirement discount rate of 4.05% per annum and a post retirement discount rate of 2.55% per annum. The actuarial value of the assets 
was	sufficient	to	cover	85%	of	the	benefits	that	had	accrued	to	members,	after	allowing	for	expected	future	increases	in	pensionable	
remuneration.	The	market	value	of	the	scheme’s	assets	at	the	date	of	valuation	was	£129.2m.	The	next	formal	valuation	has	an	effective	
date of 5 April 2019 and is underway, it is expected to be completed later in 2020.

The most recent valuation of the plan for IAS 19 purposes was carried out at 27 March 2020 by PricewaterhouseCoopers LLP. The present 
value	of	the	defined	benefit	obligation	was	measured	using	the	projected	unit	credit	method.	The	results	of	the	IAS	19	valuation	are	
summarised as follows:

Fair value of scheme assets 
Present value of funded obligations 

Surplus/(deficit)	in	the	scheme	

The weighted average duration of the Scheme’s IAS 19 liabilities is 16 years.

Plan assets

Plan assets comprise:
Equities 
Bonds 
Other 

Movement in the present value of defined benefit obligations

At beginning of the period 
Past service cost(1) 
Interest cost 
Effect	of	changes	in	demographic	assumptions	
Effect	of	changes	in	financial	assumptions	
Effect	of	experience	adjustments	
Benefits	paid	

At end of the period 

Movement in the fair value of plan assets

At beginning of the period 
Interest on assets 
Remeasurements – return on scheme assets 
Employer contributions 
Benefits	paid	

At end of the period 

2020 
£000 

164,942 
(133,247) 

31,695 

2019 
£000

148,346
(148,414)

(68)

2020 
£000 

46,548 
97,717 
20,677 

2019 
£000

58,143
88,996
1,207

164,942 

148,346

2020 
£000 

(148,414) 
— 
(3,558) 
2,395 
5,271 
5,197 
5,862 

(133,247) 

2020 
£000 

148,346 
3,614 
14,052 
4,792 
(5,862) 

164,942 

2019 
£000

(143,124)
(2,460)
(3,739)
(5,924)
1,346
(367)
5,854

(148,414)

2019 
£000

145,329
3,800
2,571
2,500
(5,854)

148,346

132

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
25 Pensions – continued

Movement in the pension deficit

(Deficit)/surplus	at	the	beginning	of	the	period	
Past service cost(1) 
Net interest income 
Remeasurements 
Employer contributions 

Surplus/(deficit)	at	the	end	of	the	period	

Expense recognised in the Consolidated Income Statement

(i)	Included	within	individually	significant	items	–	trading	costs
Past service cost(1) 
(ii)	Included	within	finance	costs
Net interest income 

Amounts recognised in other comprehensive income

Total remeasurements 

2020 
£000 

(68) 
— 
56 
26,915 
4,792 

31,695 

2020 
£000 

— 

56 

2020 
£000 

26,915 

2019 
£000

2,205
(2,460)
61
(2,374)
2,500

(68)

2019 
£000

(2,460)

61

2019 
£000

(2,374)

1. 

In	October	2018,	the	High	Court	handed	down	a	judgement	involving	the	Lloyds	Banking	Group’s	defined	benefit	pension	schemes.	The	judgement	concluded	
that	the	schemes	should	be	amended	to	equalise	pension	benefits	for	men	and	women	in	relation	to	guaranteed	minimum	pension	(“GMP”)	benefits.	The	issues	
determined	by	the	judgement	arise	in	relation	to	many	other	defined	benefit	pension	schemes,	including	the	Findel	Group	Pension	Fund.	After	discussion	with	
the trustees, actuaries and legal advisors of our fund, a past service cost of £2,460,000 was recognised in the prior period, increasing the total scheme liabilities 
by approximately 1.7%, to address this historical issue.

Actuarial Assumptions
The following are the principal actuarial assumptions at the reporting date:

Financial Assumptions
Discount rate for scheme liabilities 
RPI	Price	Inflation	
CPI	Price	Inflation	
Rate	of	increase	to	pensions	in	payment	in	line	with	RPI	inflation	(up	to	5%	per	annum)	
Rate	of	increase	to	pensions	in	payment	in	line	with	CPI	inflation	(up	to	5%	per	annum)	
Rate of increase to deferred pensions 
Post retirement mortality (in years)
Current pensioners at 65 – male 
Current pensioners at 65 – female 
Future pensioners at 45 – male 
Future pensioners at 45 – female 

Demographic Assumptions
Cash Commutation (members taking cash lump sum) 
Proportion of members that are married at retirement 
Proportion of members taking TPIE option* 
Age at which members are assumed to take TPIE option* 

2020 

2019

2.50% 
2.75% 
1.85% 
2.75% 
1.90% 
1.85% 

86.5 yrs 
88.3 yrs 
87.8 yrs 
89.7 yrs 

60% 
70% 
15% 
61.0 yrs 

2.45%
3.30%
2.30%
3.20%
2.30%
2.30%

87.0 yrs
89.0 yrs
88.3 yrs
90.5 yrs

80%
75%
15%
61.0 yrs

Assumptions regarding post retirement mortality are based on published statistics and mortality tables – 113% S3NMA/124% 
S3NFA – CMI 2019 1.25% p.a. (2019: 100% S2NXA – CMI 2018 1.25% p.a.)

*   The Scheme has an embedded option at retirement for members to take TPIE (Total Pension Increase Exchange), following bulk exercises carried out in late 2014 and 
early 2015. Since this option is a formalised ongoing process, allowance has been made for this in calculating the IAS 19 liability. A 15% take up at an average age of 
61.0 years has been assumed, based upon take up rates seen to date.

Studio Retail Group plc Annual Report 2020

133

 
 
 
 
 
 
 
25 Pensions – continued

Sensitivities
The sensitivities regarding the principal assumptions used to measure the Scheme’s liabilities are set out below:

Assumption 

Discount rate 
RPI	Inflation	
CPI	Inflation	
Salary increase 
Longevity 
TPIE take up % 
TPIE age 

Change in assumption 

If assumption increases 

If assumption decreases

Impact on scheme liabilities

0.5% 
0.5%	
0.5%	
0.5% 
1 year 
5% 
1 year 

Decrease by 7.2% 
Increase	by	3.2%	
Increase	by	2.8%	
No change 
Increase by 4.5% 
Decrease by £575,000 
Increase by £500,000 

Increase by 8.1%
Decrease	by	3.0%
Decrease	by	2.6%
No change
Decrease by 4.3%
Increase by £575,000
Decrease by £500,000

The above sensitivities are approximate and show the likely increase to the Scheme’s liabilities under IAS 19 if an assumption is adjusted 
whilst all other assumptions remain the same. The sensitivities are for illustration purposes only and do not necessarily represent the 
directors’ view of the expected changes to the assumptions in the future.

There have been no changes to the methods and assumptions used to calculate the sensitivity analyses between the current period and 
prior period.

Risks

Investment risk
Allowance is made in the assumptions for the expected long-term performance of asset classes such as equities. There is a risk that 
these returns will not be achieved in practice, which would result in an increase in the Scheme’s liabilities and further contributions being 
required. Further, the value of the Scheme’s assets may not move in line with the Scheme’s liabilities – either because the Scheme invests 
in volatile assets whose value might fall, or because the value of the liabilities has increased due to falling interest rates and the assets are 
not	of	sufficient	duration	to	keep	up	(or	a	combination	of	these).

Inflation
In	projecting	the	expected	future	benefit	payments,	assumptions	are	made	regarding	future	price	inflation.	There	is	a	risk	that	the	actual	
rate	of	inflation	will	be	higher	than	assumed	which	will	increase	the	cost	of	providing	the	benefits	and	thus	the	liability.	This	would	result	
in additional contributions being required and a deterioration in the solvency position unless investment returns are similarly higher than 
expected.

Mortality
It is not possible to predict with any certainty how long members of the Scheme will live, and if members live longer than expected, 
additional contributions will be required and the Scheme’s solvency position will deteriorate.

Managing risk
To manage the risks of the Scheme, TPIE exercises were carried out during 2015 and 2016, which resulted in a number of members 
transferring out of the Scheme. The TPIE option has now been embedded within the scheme.

IFRIC 14
IFRIC 14 is an interpretation relating to IAS 19 that covers whether pension scheme surpluses can be recognised on the balance sheet. 
Based on the circumstances of the Fund and in line with the prior period, management do not believe that IFRIC 14 impacts the IAS 
19 results since the Company has a right to a refund of surplus assets at some point in the future, and as such have not made any 
adjustments to the results.

134

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
25 Pensions – continued

Funding
The Scheme is funded by Studio Retail Group plc and its subsidiaries. During the current period, the Group contributed £4,792,000 to the 
scheme	(2019:	£2,500,000).	The	Group	expects	to	make	contributions	of	£5,000,000	in	the	financial	year	ended	March	2021,	in	line	with	
the agreed schedule of contributions.

The	following	table	shows	the	expected	future	benefit	payments	for	the	Findel	Group	Pension	Fund:

Findel	Group	Pension	Fund	(expected	future	benefit	payments)	

2020 – 2029 
2030 – 2039 
2040 – 2049 
2050 – 2059 
2060 – 2069 
2070 – 2079 
2080 – 2089 
2090 – 2099 
After 2099 

Total 

£’000

51,481
60,687
49,546
28,749
7,090
488
6
—
—

198,047

26 Financial instruments

The	Group	holds	and	uses	financial	instruments	to	finance	its	operations	and	to	manage	its	interest	rate	and	liquidity	risks.	The	Group	
primarily	finances	its	operations	using	share	capital	and	borrowings.	The	main	risks	arising	from	the	Group’s	financial	instruments	are	
credit, interest rate, foreign currency and liquidity risk.

The Board reviews and agrees the policies for managing each of these risks on an annual basis. A full description of the Group’s approach 
to managing these risks is set out in the Risk Committee Report on pages 71 to 72.

The	Group	does	not	engage	in	trading	or	speculative	activities	using	derivative	financial	instruments.	A	group	offset	arrangement	exists	
for cash balances to take advantage of the most rewarding short-term investment opportunities.

Capital risk management
The Group manages its capital to ensure that the Group will be able to continue as a going concern while maximising the return to 
stakeholders through the optimisation of the net debt and equity balance. The Board of Directors reviews the capital structure of the 
Group regularly considering both the costs and risks associated with each class of capital. The capital structure of the Group consists of:

Net debt
Borrowings (note 18) 
Cash at bank and in hand (note 16) 
Leases liabilities (note 13) 

Total equity
Share capital (note 23) 
Translation reserve 
Hedging reserve 
Retained earnings/(accumulated losses) 

2020 
£000 

2019 
£000

282,591 
(33,163) 
43,496 

292,924 

48,644 
321 
(26) 
26,442 

75,381 

270,545
(37,603)
498

233,440

48,644
764
(54)
(5,834)

43,520

Gearing (being net debt divided by total equity) 

3.89 

5.36

Studio Retail Group plc Annual Report 2020

135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
26 Financial instruments – continued

Externally imposed capital requirement

Revolving credit facility
The	Group	is	subject	to	two	financial	covenants	based	on	debt-based	ratios	(Interest	Cover	and	Net	Debt:	EBITDA).	These	covenants	are	
tested quarterly against pre-agreed limits.

Securitisation facility
The Group is subject to a number of covenants in relation to the quality of receivables securitised, of which the principal measures are 
the collection ratio, the default ratio, the excess spread ratio and the dilution ratio. The covenants are tested monthly against pre-agreed 
targets, testing for compliance on a three-month rolling basis.

Significant accounting policies
Details	of	the	significant	accounting	policies	and	methods	adopted,	including	the	criteria	for	recognition,	the	basis	of	measurement	and	
the	basis	on	which	income	and	expenses	are	recognised,	in	respect	of	each	class	of	financial	asset,	financial	liability	and	equity	instrument	
are	disclosed	in	note	1	to	the	financial	statements.

Fair value of financial assets and liabilities
The	fair	values	of	financial	assets	and	liabilities,	together	with	the	carrying	amounts	shown	in	the	balance	sheet,	are	as	follows:

Trade and other receivables 
Cash and cash equivalents 
Trade and other payables 
Bank loans 
Lease liabilities 
Derivative	financial	instruments	

Unrecognised gain/(loss) 

2020 
Carrying 
value 
£000 

220,732 
33,163 
(37,392) 
(282,591) 
(43,496) 
3,216 

(106,368) 

2020 
Fair 
value 
£000 

220,732 
33,163 
(37,392) 
(282,591) 
(43,496) 
3,216 

(106,368) 

— 

2019 
Carrying 
value 
£000 

221,596 
37,603 
(48,569) 
(270,545) 
(498) 
610 

(59,803) 

2019 
Fair 
value 
£000

221,596
37,603
(48,569)
(270,545)
(498)
610

(59,803)

—

Basis for determining fair values
The	following	summarises	the	principal	methods	and	assumptions	used	in	estimating	the	fair	value	of	financial	instruments	reflected	in	
the table above:

(a)  Derivatives

Broker quotes are used for all interest rate swaps, caps and foreign currency exchange contracts where relevant.

(b)  Interest-bearing loans and borrowings

Fair	value	is	calculated	based	on	discounted	expected	future	principal	and	interest	cash	flows.

(c)  Trade and other receivables/payables

Trade receivables are held at amortised cost (i.e. net of provision for expected credit loss). At Studio an appropriate allowance for 
expected credit loss in respect of trade receivables is derived from estimates and underlying assumptions such as the Probability of 
Default and the Loss Given Default, taking into consideration forward looking macro-economic assumptions.

The	main	risks	arising	from	the	Group’s	financial	instruments	are	credit,	interest	rate,	foreign	currency,	and	liquidity	risk.	The	Board	
reviews and agrees the policies for managing each of these risks on an annual basis.

Fair value hierarchy
The	different	levels	of	valuation	method	for	financial	instruments	carried	at	fair	value	have	been	defined	as	follows:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities.

Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e., as prices) 
or indirectly (i.e., derived from prices).

Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs).

The	derivative	financial	instruments	held	by	the	Group	at	27	March	2020	and	29	March	2019,	namely	the	interest	rate	caps	and	forward	
foreign exchange contracts, were valued under level 2 measurement bases.

136

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
26 Financial instruments – continued

Financial risk management objectives
The	Group’s	financial	risks	include	market	risk	(including	currency	risk	and	interest	risk),	credit	risk,	liquidity	risk	and	cash	flow	interest	
rate risk.

The	Group	seeks	to	minimise	the	effects	of	these	risks	by	using	derivative	financial	instruments	to	manage	its	exposure.	The	use	of	
financial	derivatives	is	governed	by	the	Group’s	policies	approved	by	the	Board	of	Directors.

Market risk
The	Group’s	activities	expose	it	primarily	to	the	financial	risks	of	changes	in	foreign	currency	exchange	rates	and	interest	rates.	The	Group	
enters	into	a	variety	of	derivative	financial	instruments	to	manage	its	exposure	to	interest	rate	and	foreign	currency	risk,	including:

• 

• 

forward foreign exchange contracts to hedge the exchange rate risk arising on the purchase of inventory principally in US dollars; and

interest rate caps to mitigate the risk of rising interest rates.

Foreign currency risk management
A proportion of the products sold through Studio and Education are procured through the Group’s Far-East sourcing operations. The 
currency	of	purchase	for	these	goods	is	principally	the	US	Dollar.	Hence,	exposures	to	exchange	rate	fluctuations	arise.	Exchange	
rate exposures are managed utilising forward foreign exchange contracts. The Group has a policy of hedging these foreign currency 
denominated transactions by entering into forward exchange purchase contracts for the purchases forecast for the next 12 months. At 
the balance sheet date, details of the notional value of outstanding US dollar forward foreign exchange contracts that the Group has 
committed to are as follows:

Less than 6 months 
6 to 12 months 

2020 
£000 

36,683 
34,056 

70,739 

2019 
£000

32,137
37,646

69,783

Forward contracts outstanding at the period end were contracted at US dollar exchange rates between £1/$1.32 and £1/$1.23. Hedge 
accounting has not been applied to these derivatives.

The carrying amounts of the Group’s foreign currency denominated monetary assets and monetary liabilities at the reporting date are as 
follows:

Euro 
US Dollar 
Chinese Yuan Renminbi 
Hong Kong dollar 

Assets 

Liabilities 

Net exposure

2020 
£000 

3,377 
6,260 
75 
213 

9,925 

2019 
£000 

217 
4,156 
— 
36 

4,409 

2020 
£000 

— 
(205) 
(253) 
(57) 

(515) 

2019 
£000 

(104) 
(6,682) 
— 
— 

(6,786) 

2020 
£000 

3,377 
6,055 
(178) 
156 

9,410 

2019 
£000

113
(2,526)
—
36

(2,377)

Foreign currency sensitivity analysis
A	significant	proportion	of	products	sold	through	Studio	and	Education	are	procured	through	the	Group’s	Far-East	sourcing	operations.	
The currency of purchase for these goods is principally the US dollar, with a proportion being in Hong Kong dollars.

The following table details the Group’s sensitivity to a 10% increase or decrease in the Sterling against the relevant foreign currencies. 
10% represents management’s assessment of the reasonably possible change in foreign exchange rates. The sensitivity analysis includes 
only outstanding foreign currency denominated monetary items and adjusts their translation at the period end for a 10% change in 
foreign currency rates. The sensitivity analysis includes external loans as well as loans to foreign operations within the Group where the 
denomination of the loan is in a currency other than the currency of the lender or the borrower. A positive number below indicates an 
increase	in	profit	and	other	equity	where	Sterling	strengthens	10%	against	the	relevant	currency.	For	a	10%	weakening	of	Sterling	against	
the	relevant	currency,	there	would	be	an	equal	and	opposite	impact	on	the	profit	and	other	equity,	and	the	balances	below	would	be	
negative.

Euro 
currency impact 

US dollar 
currency impact 

Chinese Yuan Renminbi 
currency impact 

Hong Kong dollar 
currency impact

Profit	or	loss	and	equity	

(307) 

2020 
£000 

2019 
£000 

(10) 

2020 
£000 

(550) 

2019 
£000 

230 

2020 
£000 

16 

2019 
£000 

(21) 

2020 
£000 

(14) 

2019 
£000

(3)

Studio Retail Group plc Annual Report 2020

137

 
 
 
 
 
 
 
 
 
 
 
26 Financial instruments – continued

Forward foreign exchange contracts
The Group enters into forward foreign exchange contracts to manage the risk associated with anticipated sales and purchase transactions 
on a rolling twelve-month basis.

At 27 March 2020, the Group was committed to forward foreign exchange contracts for a notional sterling contract value of £70,739,000.

Notional amount – Sterling contract value 
Fair value of net asset recognised 

2020 
£000 

70,739 
3,214 

2019 
£000

69,783
604

The fair value of the net derivative asset recognised in the balance sheet at 27 March 2020 in this regard was £3,214,000 (2019: asset 
£604,000). Changes in fair value of forward foreign exchange contracts amounted to a credit of £2,608,000 (2019: credit of £4,750,000) 
which has been recorded separately in the Consolidated Income Statement.

The fair value of foreign currency derivatives contracts is their market value at the balance sheet date. Market values are based on the 
duration of the derivative instrument together with the quoted market data including interest rates, foreign exchange rates and market 
volatility at the balance sheet date.

Interest rate risk management
The	Group	is	exposed	to	interest	rate	risk	as	the	Group	borrows	funds	at	floating	interest	rates.	The	risk	is	managed	by	the	Group	by	the	
use of interest rate cap contracts when considered necessary. The Group has two interest rate caps in place at 27 March 2020. Hedging 
activities	are	evaluated	regularly	to	align	with	interest	rate	views	and	defined	risk	appetite;	ensuring	hedging	strategies	are	applied,	by	
either	positioning	the	balance	sheet	or	protecting	interest	expense	through	different	interest	rate	cycles.

The	Group’s	exposures	to	interest	rates	on	financial	assets	and	financial	liabilities	are	detailed	in	the	liquidity	risk	management	section	of	
this note.

Interest rate sensitivity analysis
The sensitivity analyses below have been determined based on the exposure to interest rates for both derivatives and non-derivative 
instruments	at	the	balance	sheet	date.	For	floating	rate	liabilities,	the	analysis	is	prepared	assuming	the	amount	of	liability	outstanding	
at balance sheet date was outstanding for the whole year. A 50 basis point increase or decrease is used when reporting interest rate risk 
internally to key management personnel and represents management’s assessment of the reasonably possible change in interest rates.

If	interest	rates	had	been	50	basis	points	higher/lower	and	all	other	variables	were	held	constant,	the	Group’s	profit	and	equity	reserves	
for the period ended 27 March 2020 would decrease/increase by £1,364,000 (2019: £1,328,000). This is mainly attributable to the Group’s 
exposure to interest rates on its variable rate borrowings.

Interest rate cap contracts
Under interest rate cap contracts, the Group agrees to cap the LIBOR element of its interest cost at an agreed level calculated on agreed 
notional principal amounts. Such contracts enable the Group to mitigate the risk of rising interest rates on its variable rate debt.

The following caps were in place at 27 March 2020:

Maturity
Less than 12 months 
1 to 2 years 

  At 27 March 2020

Notional borrowing 
amount 
£000 

Cap rate 

Fair value 
£000

95,000 
50,000 

1.477% 
1.117% 

—
2

2

The	Group	has	two	caps	in	place.	The	first	cap	was	purchased	on	12	March	2019	and	matures	in	August	2020.	The	second	cap	was	
purchased	on	14	February	2020	and	matures	in	July	2021.	Both	caps	were	designated	as	cash	flow	hedges	from	inception.	The	movement	
in the fair value of interest rate caps during the current and prior periods was as follows:

At the beginning of the period 
Purchase of interest rate caps 
Movement in fair value credited/(charged) to the hedging reserve 
Movement	in	fair	value	of	ineffective	element	charged	to	finance	costs	

At the end of the period 

2020 
£000 

6 
13 
28 
(45) 

2 

2019 
£000

47
34
(19)
(56)

6

138

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
26 Financial instruments – continued

Credit risk management
Credit	risk	refers	to	the	risk	that	a	counterparty	will	default	on	its	contractual	obligations	resulting	in	financial	loss	to	the	Group.	The	
Group’s credit risk is primarily attributable to its trade receivables. At Studio an appropriate allowance for expected credit loss in respect 
of trade receivables is derived from estimates and underlying assumptions such as the Probability of Default and the Loss Given Default, 
taking into consideration forward looking macro-economic assumptions. A more detailed commentary of the Group’s exposure to credit 
risk within its trade receivables, and the procedures employed to manage this risk, is set out in note 15.

The	Group	does	not	have	any	significant	credit	risk	exposure	to	any	single	counterparty	or	any	group	of	counterparties	having	similar	
characteristics.	The	Group	defines	counterparties	as	having	similar	characteristics	if	they	are	connected	entities.	Concentration	of	
credit	did	not	exceed	5%	of	gross	monetary	assets	at	any	time	during	the	year.	The	credit	risk	on	liquid	funds	and	derivative	financial	
instruments is limited because the counterparties are banks with high credit-ratings assigned by international credit-rating agencies.

The	carrying	amount	of	financial	assets	recorded	in	the	financial	statements,	which	is	net	of	impairment	losses,	represents	the	directors’	
best estimate of the Group’s maximum exposure to credit risk without taking account of the value of any collateral obtained.

Liquidity risk management
Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate liquidity risk 
management framework for the management of the Group’s short, medium and long-term funding and liquidity management 
requirements. The Group manages liquidity risk by maintaining adequate reserves, banking facilities and reserve borrowing facilities by 
continuously	monitoring	forecast	and	actual	cash	flows	and	matching	the	maturity	profiles	of	financial	assets	and	liabilities.	Included	in	
note 18 is a description of additional undrawn facilities that the Group has at its disposal to further reduce liquidity risk.

Liquidity and interest risk tables
The	following	tables	detail	the	Group’s	remaining	contractual	maturity	for	its	financial	assets	and	financial	liabilities.	The	tables	have	been	
drawn	up	based	on	the	undiscounted	cash	flows	of	the	financial	assets	and	financial	liabilities	based	on	the	earliest	date	on	which	the	
Group	can	be	required	to	pay.	The	table	includes	both	estimated	interest	and	principal	cash	flows.

2020

Financial liabilities
Non-interest bearing 
Variable interest rate instruments 
Lease liabilities 

2019

Financial liabilities
Non-interest bearing 
Variable interest rate instruments 
Lease liabilities 

Weighted 
average 
effective	
interest rate 
% 

3.18 
3.62 

Weighted 
average 
effective	
interest rate 
% 

3.62 
4.72 

Less	than	
1 year 
£000 

(37,392) 
(282,591) 
(6,035) 

(326,018) 

Less	than	
1 year 
£000 

(48,569) 
(270,545) 
(498) 

(319,612) 

1	to	5	
years 
£000 

— 
— 
(37,461) 

(37,461) 

1	to	5	
years 
£000 

— 
— 
— 

— 

Total 
£000

(37,392)
(282,591)
(43,496)

(363,479)

Total 
£000

(48,569)
(270,545)
(498)

(319,612)

The	Group	has	access	to	financing	and	securitisation	facilities,	the	total	unused	amount	of	which	was	£nil* (2019: £nil*) at the balance sheet 
date.	The	Group	expects	to	meet	its	other	obligations	from	operating	cash	flows.	Borrowings	drawn	under	the	Group’s	revolving	credit	facility	
are shown above as being repaid within one year as drawings are made on one-month or three-month loan periods. The Group may then 
redraw these amounts until the contractual maturity of the underlying facility which expires in December 2021. The Group may draw up to 
£200m subject eligible receivables to support borrowings.

The	Group	enters	into	derivative	financial	instruments	relating	to	gross	settled	foreign	exchange	contracts	and	net	settled	interest	rate	
caps.	When	the	amount	payable	or	receivable	is	not	fixed,	the	amount	disclosed	has	been	determined	by	reference	to	the	interest	and	
foreign currency rates prevailing at the balance sheet date.

*	 	This	figure	represents	drawn	headroom	against	the	available	facilities.	Total	headroom	(i.e.,	including	cash	and	cash	equivalents)	27	March	2020	is	£33,163,000	

(2019: £37,603,000).

Studio Retail Group plc Annual Report 2020

139

 
 
 
 
	
 
 
 
 
 
 
 
 
 
 
	
 
 
 
 
 
 
27 Related parties

During the current and prior periods, the Group made purchases in the ordinary course of business from Brands Inc. Limited and Firetrap 
Limited,	subsidiaries	of	Frasers	Group	plc	(formerly	Sports	Direct	International	plc),	which	is	a	significant	shareholder	in	the	ultimate	
parent company, Studio Retail Group plc. In the prior period, the Group also provided consultancy services to Frasers Group plc itself in 
the current period on arm’s-length terms. The value of purchases made, and consultancy fees charged in the current and prior periods 
and amounts owed at the 27 March 2020 and 29 March 2019 were as follows:

Brands Inc. Limited

Purchases 
Amounts owed 

Firetrap Limited

Purchases 
Amounts owed 

Frasers Group plc (formerly Sports Direct International plc)

Consultancy fees received 
Amounts due 

2020 
£000 

43 
17 

2020 
£000 

— 
— 

2020 
£000 

— 
— 

2019 
£000

196
22

2019 
£000

176
—

2019 
£000

93
—

Transactions between Studio Retail Group plc and its subsidiaries, which are related parties of Studio Retail Group plc, have been 
eliminated on consolidation and are not discussed in this note. All transactions and outstanding balances between group companies are 
priced on an arm’s-length basis and are settled in the ordinary course of business.

Compensation of key management personnel
The remuneration of the Directors including consultancy contracts and share-based payments, who are the key management of the 
Group, is set out in the audited part of the Directors’ Remuneration Report on pages 39 to 65 and is summarised below.

Short-term	employee	benefits	
Company pension contributions 
Long-term incentives 
Termination payments 

Share-based payments charge 

2020 
£000 

1,223 
131 
519 
— 

1,873 
318 

2,191 

2019 
£000

1,730
123
—
7

1,860
642

2,502

140

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
28 Subsidiaries

The subsidiaries of Studio Retail Group plc, the Group’s ultimate parent company, at 27 March 2020 were as follows:

Name	

Findel Education Limited 

Studio Retail Limited 

Findel Sourcing (Shanghai) Limited 

Findel Asia Sourcing Limited 

Express Gifts Philippines Inc. 

Findel Europe B.V. 

SPA 4 Schools Limited 

Findel Wholesale Limited 

TCC1 Limited 

Hope Holdings (U.K.) Limited 

2Care4 Limited 

Ace of Clubs Limited 

Alternative Choice Limited 

Burley House Weddings Limited 

C.& S.(SUTTON)LIMITED 

Care 4 Schools Limited 

Care Cards Limited 

Care4Free Limited 

Cascade Party Toys Limited 

Christmas-E Limited 

Dean’s Childsplay Toys Limited 

Dee Textiles Limited 

Designed For Giving Limited 

Designed For You Limited 

Designers File Limited(THE) 

Durban Mills Limited 

Registered	Office	Address	

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Unit 1506, Tower A, Financial Street Hailun Center No.440, 
Hailun Road, Shanghai, PRC 

Room 1102, Two Harbourfront, 22 Tak Fung Street, 
Hunghom, Kowloon, Hong Kong 

Second Floor, Clark Center 7, Berthaphil Clark Center, 
Jose Abad Santos Avenue, Clark Freeport Zone, 
Pampanga, Philippines 

2 Gregory St, Hyde, Cheshire, United Kingdom, SK14 4TH 

Units 1-2, Down Business Centre, 55 Antrim Road, 
Ballynahinch, Co Down, BT24 8AN 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Activity

Trading entity

Trading entity

Overseas entity*

Overseas entity

Overseas entity*

Overseas entity

Non-dormant entity*

Non-dormant entity

Non-dormant entity

Non-dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Studio Retail Group plc Annual Report 2020

141

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
28 Subsidiaries – continued

Name	

E.J. Arnold & Son Limited 

E.J. Arnold Limited 

EB2C Limited 

Estore	Fulfilment	Limited	

Express Gifts Limited 

Express Home Shopping Limited 

FD1 Limited 

Findel (Toys) Limited 

Findel 2010 Limited  

Findel Education Group Limited 

Findel Educational Supplies Limited 

Findel Fundraising Limited 

Findel Gifts Limited 

Findel Healthcare Limited 

Findel Home Shopping Limited 

Findel Interactive Limited 

Findel Properties Limited 

Findel Services Limited 

Findel Stationery Limited 

Fine Art Designs Limited 

Fine Art Developments (Marketing) Limited 

Fine Art Developments (Supplies) Limited 

Fine Art Developments Employee Trust Limited 

Fine Art Developments Limited 

Registered	Office	Address	

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church	Bridge	House,	Henry	Street,	Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Activity

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

142

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
28 Subsidiaries – continued

Name	

Friends of Nature Limited 

Fundraising Direct Limited 

Galt Education Limited 

GLS Educational Supplies Limited 

Hamsard 3278 Limited 

Heron Educational Limited 

Hope Adventureplay Limited 

Hope Education Limited 

Hope Export Limited 

International Schools Supply Limited 

Ivory Cards Limited 

Jones Williams Limited 

Letterbox Mail Order Limited 

Living and Learning, Limited 

Matchmaker Parties Limited 

Miller Leswyn Limited 

Minitogs Limited 

Mistrale Limited 

Natural	Reflections	Limited	

Naturally Direct Limited 

NES Arnold Limited 

Philip & Tacey Limited 

Philip Harris Limited 

Philograph Publications Limited 

Registered	Office	Address	

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church	Bridge	House,	Henry	Street,	Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Activity

Dormant entity

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Dormant entity*

Dormant entity*

Dormant entity

Dormant entity*

Dormant entity

Dormant entity*

Dormant entity*

Dormant entity

Dormant entity

Dormant entity*

Dormant entity*

Dormant entity

Dormant entity

Dormant entity*

Dormant entity

Dormant entity*

Studio Retail Group plc Annual Report 2020

143

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
28 Subsidiaries – continued

Name	

Registered	Office	Address	

Pippa Dee International Limited 

Pippa Dee Parties Limited 

Premier Educational Supplies Limited 

Protus Plastics Limited 

Rock Bottom Limited 

Rosgill Group Limited 

Rosgill Holdings Limited 

Say It with Ease.com Limited 

Standard Debt Collections Limited 

Step By Step Limited 

Studio Cards Limited 

Studio Dee Limited 

Studio Retail Group Limited 

Sutcliffe	Sport	Limited	

The Dee Group P.L.C. 

The Findel Educational Company Limited 

Tradersgate Limited 

Unilab Science Limited 

Webb Ivory Limited 

World Class Learning Limited 

Xpress Gifts Limited 

*  Indirectly held.

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church	Bridge	House,	Henry	Street,	Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Church Bridge House, Henry Street, Accrington, 
United Kingdom, BB5 4EE 

Activity

Dormant entity*

Dormant entity*

Dormant entity*

Dormant entity*

Dormant entity

Dormant entity*

Dormant entity*

Dormant entity

Dormant entity*

Dormant entity

Dormant entity

Dormant entity*

Dormant entity*

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

Dormant entity

All subsidiary undertakings are wholly owned (meaning ownership of 100% of all issued share capital), either directly or indirectly, by 
Studio Retail Group plc and operate mainly in the jurisdiction in which they are registered. There are no other related undertakings to 
disclose.

144

Studio Retail Group plc Annual Report 2020

Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Contents

4 

Company Financial Statements

146 

 Company Balance Sheet

147 

 Company Statement of Changes 
in Equity

148 

 Notes to the Company Financial 
Statements

Company Balance Sheet 
at 27 March 2020

Company Number: 549034

Fixed assets
Tangible assets 
Investment property 
Investments 
Derivative	financial	instruments	
Deferred tax asset 

Current assets
Derivative	financial	instruments	
Debtors: amounts falling due after one year 
Debtors: amounts falling due within one year 
Cash at bank and in hand 

Derivative	financial	instruments	
Creditors: amounts falling due within one year 

Net current assets/(liabilities) 

Total assets less current liabilities 

Creditors: amounts falling due after more than one year 
Provisions for liabilities
Deferred tax liability 
Other provisions 

Net liabilities 

Capital and reserves
Share capital 
Accumulated losses 

Total equity 

Approved by the Board and authorised for issue on 22 August 2020.

P B Maudsley

S M Caldwell  }

Directors

Notes 

3 
5 
6 

7 
8 

9 

10 

11 
12 

13 

2020 
£000 

29,810 
8,371 
59,228 
2 
— 

97,411 

3,248 
29,931 
14,008 
1,438 

48,625 
(36) 
(45,254) 

3,335 

100,746 

(119,557) 

(5,680) 
(192) 

(5,872) 

(24,683) 

48,644 
(73,327) 

(24,683) 

2019 
£000

56
8,697
59,228
6
426

68,413

604
8,538
35,228
783

45,153
—
(57,128)

(11,975)

56,438

(95,000)

(3,849)
(8,843)

(12,692)

(51,254)

48,644
(99,898)

(51,254)

The accompanying notes are an integral part of this balance sheet.

146

Studio Retail Group plc Annual Report 2020

 
 
 
	
 
 
 
	
 
 
 
	
 
 
 
 
 
 
 
 
Company Statement of Changes in Equity
52-week period ended 27 March 2020

At 30 March 2018 
Loss for the period 
Remeasurements	in	respect	of	defined	benefit	pension	plan,	net	of	tax	
Transactions with owners
Share-based payments 
Amounts	credited	to	reserves	in	respect	of	cash	flow	hedge	

At 29 March 2019 
Profit	for	the	period	
Remeasurements	in	respect	of	defined	benefit	pension	plan,	net	of	tax	
Amounts	charged	to	reserves	in	respect	of	cash	flow	hedge	
Transactions with owners
Share-based payments 

At 27 March 2020 

Share 
capital 
£000 

48,644 
— 
—	

— 
—	

48,644 
—	
—	
—	

Accumulated 
losses 
£000 

(95,516) 
(3,735) 
(1,037)	

409 
(19)	

(99,898) 
9,311	
16,825	
28	

Total 
equity 
£000

(46,872)
(3,735)
(1,037)

409
(19)

(51,254)
9,311
16,825
28

— 

407 

407

48,644 

(73,327) 

(24,683)

The total equity is attributable to the equity shareholders of the parent company Studio Retail Group plc.

Accumulated	losses	at	27	March	2020	included	a	special	reserve	in	respect	of	the	capital	reduction	exercise	which	became	effective	on	
15 March 2016 amounting to £15,447,000 which is not distributable (March 2019: £15,447,000).

The accompanying notes are an integral part of this statement of changes in equity.

Studio Retail Group plc Annual Report 2020

147

 
 
 
1 Significant accounting policies

Basis of accounting
Studio Retail Group plc is a public limited company incorporated in England. The results of Studio Retail Group plc are included in the 
consolidated accounts of Studio Retail Group plc which are available from Church Bridge House, Henry Street, Accrington, Lancashire, 
BB5	4EE.	These	financial	statements	present	information	about	the	Company	as	an	individual	undertaking	and	not	about	its	group.	The	
separate	financial	statements	of	the	Company	are	prepared	in	accordance	with	Financial	Reporting	Standard	101	Reduced	Disclosure	
Framework (“FRS 101”) and the Companies Act 2006.

In	preparing	these	financial	statements,	the	Company	applies	the	recognition,	measurement	and	disclosure	requirements	of	International	
Financial Reporting Standards as adopted by the EU (“Adopted IFRSs”), but makes amendments where necessary in order to comply with 
Companies Act 2006.

In	these	financial	statements,	the	Company	has	applied	the	exemptions	available	under	FRS	101	in	respect	of	the	following	disclosures:

•  Company	cash	flow	statement	and	related	notes

•  Disclosures in respect of transactions with wholly owned subsidiaries

•  Disclosures in respect of capital management

• 

The	effects	of	new	but	not	yet	effective	IFRSs

•  Disclosures in respect of the compensation of key management personnel

As	the	consolidated	financial	statements	of	Studio	Retail	Group	plc	include	equivalent	disclosures,	the	Company	has	also	taken	
exemptions under FRS 101 available in respect of the following disclosures:

•  Certain disclosures required by IFRS 13 Fair Value Measurement

•  Disclosures required by IFRS 7 Financial Instrument Disclosures

• 

Share-based payments – IFRS 2 is being applied to equity instruments that were granted after 7 November 2002 and that had not 
vested by 28 March 2014.

The accounts are presented in Sterling, rounded to the nearest thousand.

Significant accounting policies
The	accounting	policies	adopted	by	the	Company	are	consistent	with	those	used	in	the	Group’s	consolidated	financial	statements	as	set	
out on pages 96 to 109, except for the following items which are only relevant for the Company as a standalone entity.

Investment properties
Investment properties (which include land and buildings) are stated at cost, net of depreciation, and any provision for impairment. 
Depreciation	is	calculated	to	write	off	all	investment	properties	on	a	straight-line	basis	over	their	estimated	useful	economic	lives.	For	
buildings, the estimated useful economic life is assessed at 50 years. No depreciation is charged in respect of land.

148

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements1 Significant accounting policies – continued

Judgements and key sources of estimation
The preparation of accounts in accordance with generally accepted accounting principles requires management to make judgements, 
estimates	and	assumptions	that	affect	the	application	of	policies	and	reported	amounts	of	assets	and	liabilities,	income	and	expenses.	
The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable 
under the circumstances, the results of which form the basis of making judgements about carrying values of assets and liabilities that are 
not	readily	apparent	from	other	sources.	Actual	results	may	differ	from	these	estimates.

The	principal	judgements	made	by	the	directors,	in	the	application	of	these	accounting	policies	that	have	significant	effect	on	the	financial	
statements	and	estimates	with	a	significant	risk	of	material	adjustment	in	the	next	year	are	discussed	below:

• 

IAS 36 ‘Impairment of assets’. In testing for impairment of investments and other assets, the directors have made certain assumptions 
concerning the future development of its subsidiary businesses that are consistent with their annual budgets and forecasts into 
perpetuity.	Should	these	assumptions	regarding	the	discount	rate	or	growth	in	the	profitability	be	unfounded	then	it	is	possible	that	
investments included in the balance sheet could be impaired.

The recoverable amount of the Education CGU was determined from the fair value less cost to sell (FVLCS) calculation. FVLCS has been 
based on the agreed sale price less disposal costs incurred.

•  Discount rate for pension scheme liabilities (note 14)

At 27 March 2020 the Group and Galt sections of the Findel Group Pension Fund, of which the Company is the sponsoring 
employer, showed a net surplus of £29.9m (2019: £8.5m). Management makes use of the PwC Single Agency corporate bond yield 
curve	to	derive	the	discount	rate	applied	to	the	scheme’s	projected	cash	flows,	in	the	calculation	of	its	liabilities	under	IAS	19.	
Changes	to	the	discount	rate	applied	could	lead	to	significant	changes	in	the	level	of	liabilities	recognised.	Sensitivity	analysis	in	
this regard can be found in note 14. 

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the 
period	in	which	the	estimate	is	revised	and	in	any	of	the	future	periods	affected.

Adoption of IFRS 16
IFRS	16	is	effective	for	all	accounting	periods	beginning	on	or	after	1	January	2019.	For	Studio	Retail	Group	plc	this	is	the	first	reported	
accounting	period	under	IFRS	16.	The	Company	adopted	this	standard	using	the	modified	retrospective	approach	with	a	date	of	initial	
application	of	30	March	2019.	The	modified	retrospective	approach	does	not	require	a	restatement	of	the	prior	period	comparatives	and	
consequently, there will be no adjustment to opening retained earnings. Additionally, the disclosure requirements of IFRS 16 have not 
generally been applied to comparative information.

Under IFRS 16, lease agreements give rise to both a right of use asset and a lease liability for future lease rentals. The right of use asset 
is depreciated on a straight-line basis over the life of the lease. On transition, lease liabilities were measured at the present value of 
the remaining lease payments, discounted at the Group’s incremental borrowing rate as at 30 March 2019. The right of use assets are 
measured at an amount equal to the lease liability adjusted by the amount of any prepaid or accrued lease payments. The interest is 
recognised on the lease liability, resulting in a higher interest expense in the earlier years of the lease term. The total expense recognised 
over	the	life	of	the	lease	will	be	unaffected	by	the	new	standard,	however,	IFRS	16	results	in	the	timing	of	lease	expense	recognition	being	
accelerated for leases which would be currently accounted for as operating leases.

The	£8.3m	difference	between	the	opening	right	use	asset	and	lease	liability	is	due	to	the	portion	of	the	onerous	lease	provision	held	at	
29	March	2019	relating	to	lease	rentals	being	netted	off	against	the	opening	right	of	use	asset.

Studio Retail Group plc Annual Report 2020

149

 
 
1 Significant accounting policies – continued

Impact on the Company Balance Sheet
At 27 March 2020

Fixed assets
Tangible assets 
Investment property 
Investments 
Derivative	financial	instruments	
Deferred tax asset 

Current assets
Derivative	financial	instruments	
Debtors: amounts falling due after one year 
Debtors: amounts falling due within one year 
Cash at bank and in hand 

Derivative	financial	instruments	
Creditors: amounts falling due within one year 

Net current liabilities 

Total assets less current liabilities 

Creditors: amounts falling due after more than one year 
Provisions for liabilities
Deferred tax liability 
Other provisions 

Net liabilities 

Capital and reserves
Share capital 
Accumulated losses 

Total equity 

Amounts prior 
to adoption 
of IFRS 16 
£000 

43 
8,371 
59,228 
2	
— 

67,644 

3,248	
29,931 
14,008 
1,438 

48,625 
(36)	
(40,333) 

8,256 

75,900 

(85,000) 

(5,680) 
(7,037) 

(12,717) 

(21,817) 

48,644 
(70,461) 

(21,817) 

Impact of 
IFRS 16 
adoption 
£000 

29,767 
— 
— 
—	
— 

29,767 

—	
— 
— 
— 

— 
—	
(4,921) 

(4,921) 

24,846 

(34,557) 

— 
6,845 

6,845 

As reported 
£000

29,810
8,371
59,228
2
—

97,411

3,248
29,931
14,008
1,438

48,625
(36)
(45,254)

3,335

100,746

(119,557)

(5,680)
(192)

(5,872)

(2,866) 

(24,683)

— 
(2,866) 

(2,866) 

48,644
(73,327)

(24,683)

150

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
1 Significant accounting policies – continued

Impact on the Company Balance Sheet
At 30 March 2019

Fixed assets
Tangible assets 
Investment property 
Investments 
Derivative	financial	instruments	
Deferred tax asset 

Current assets
Derivative	financial	instruments	
Debtors: amounts falling due after one year 
Debtors: amounts falling due within one year 
Cash at bank and in hand 

Derivative	financial	instruments	
Creditors: amounts falling due within one year 

Net current liabilities 

Total assets less current liabilities 

Creditors: amounts falling due after more than one year 
Provisions for liabilities
Deferred tax liability 
Other provisions 

Net liabilities 

Capital and reserves
Share capital 
Accumulated losses 

Total equity 

Amounts prior 
to adoption 
of IFRS 16 
£000 

56 
8,697 
59,228 
6	
426 

68,413 

604	
8,538 
35,228 
783 

45,153 
—	
(57,128) 

(11,975) 

56,438 

(95,000) 

(3,849) 
(8,843) 

(12,692) 

(51,254) 

48,644 
(99,898) 

(51,254) 

Impact of 
IFRS 16 
adoption 
£000 

26,970 
— 
— 
—	
— 

26,970 

—	
— 
— 
— 

— 
—	
(4,846) 

(4,846) 

22,124 

(30,425) 

— 
8,301 

8,301 

— 

— 
— 

— 

Opening 
balance sheet 
£000

27,026
8,697
59,228
6
426

95,383

604
8,538
35,228
783

45,153
—
(61,974)

(16,821)

78,562

(125,425)

(3,849)
(542)

(4,391)

(51,254)

48,644
(99,898)

(51,254)

Studio Retail Group plc Annual Report 2020

151

 
 
 
 
 
 
 
 
 
 
 
2 Profit for the period

As permitted by section 408 of the Companies Act 2006, the Company has elected not to present its own income statement for the year. 
The	Company	reported	a	profit	for	the	financial	period	ended	27	March	2020	of	£9,311,000	(2019:	loss	of	£3,735,000).

The Auditor’s remuneration for audit services to the Company was £155,000 (2019: £115,000).

3 Tangible fixed assets

Cost
At 30 March 2018 
Additions 

At 29 March 2019 
Impact of IFRS 16 

At 30 March 2019 
Additions 

At 27 March 2020 

Accumulated depreciation
At 30 March 2018 
Charge for the period 

At 29 March 2019 
Impairment 
Charge for the period 

At 27 March 2020 

Carrying amount
Net book value at 27 March 2020 

Net book value at 29 March 2019 

4 Leases

Leasehold land 
and buildings 
£000 

Fixtures and 
equipment 
£000 

404 
— 

404 
26,970 

27,374 
7,389 

34,763 

355 
9 

364 
1,159 
3,439 

4,962 

29,801 

40 

81 
2 

83 
— 

83 
1 

84 

57 
10 

67 
— 
8 

75 

9 

16 

Total 
£000

485
2

487
26,970

27,457
7,390

34,847

412
19

431
1,159
3,447

5,037

29,810

56

The Company leases assets including buildings and plant and equipment that are held within property, plant and equipment. The 
Company	also	has	certain	leases	of	plant	and	equipment	with	lease	terms	of	12	months	or	less	and	leases	of	office	equipment	with	low	
value. The Company applies the ‘short-term lease’ and ‘lease of low-value assets’ recognition exemptions for these leases.

Information about leases for which the Company is a lessee is presented below.

Net book value of property, plant and equipment owned 
Net book value right of use assets 

Net book value of right of use assets

At 30 March 2019 
Additions 
Impairment 
Depreciation 

At 27 March 2020 

2020 
£000 

43 
29,767 

29,810 

2019 
£000

56
—

56

Land and 
buildings – 
Leasehold 
£000

26,970
7,389
(1,159)
(3,433)

29,767

152

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4 Leases – continued

Lease liabilities in the balance sheet
A	maturity	analysis	of	contractual	undiscounted	cash	flows	relating	to	lease	liabilities	is	as	follows:

Within one year 
In	the	second	to	fifth	years	
After	five	years	

Current 
Non-current 

5 Investment Property

Cost
At 30 March 2018 

At 29 March 2019 

At 27 March 2020 

Accumulated depreciation
At 30 March 2018 
Charge for the period 

At 29 March 2019 
Charge for the period 

At 27 March 2020 

Carrying amount
Net book value at 27 March 2020 

Net book value at 29 March 2019 

At 
27 March 2020 
£000 

At 
30 March 2019 
£000

5,115 
17,863 
29,908 

52,886 

5,219
19,250
33,636

58,105

At 
27 March 2020 
£000 

At 
30 March 2019 
£000

(5,058) 
(34,557) 

(39,615) 

(4,846)
(30,425)

(35,271)

  Land and buildings 
£000

17,234

17,234

17,234

8,208
329

8,537
326

8,863

8,371

8,697

Investment property relates to a freehold property held by the Company for the purposes of obtaining rental income from a subsidiary 
undertaking. Rental income of £805,000 (2019: £805,000) was recorded in the income statement in the current period.

The fair value of the property at 25 March 2016 was determined by an external, independent expert with the appropriate professional 
qualifications	and	experience	and	was	assessed	at	£9,700,000.	This	remains	appropriate	in	the	current	year,	given	that	there	has	been	no	
indication	that	the	assumptions	used	in	the	valuation	have	changed	significantly.

Investment property includes land costing £800,000 (2019: £800,000) on which no depreciation is charged.

Studio Retail Group plc Annual Report 2020

153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6 Investments

Cost
At 27 March 2020, 29 March 2019 and 30 March 2018 

Provisions
At 27 March 2020, 29 March 2019 and 30 March 2018 

Carrying amount
Net book value at 27 March 2020, 29 March 2019 and 30 March 2018 

 Shares in subsidiary 
undertakings 
£000

181,461

122,233

59,228

A	full	listing	of	subsidiary	undertakings	can	be	found	in	note	28	to	the	consolidated	financial	statements.

7 Debtors: amounts falling due after one year

Debtors: amounts falling due after one year comprises the net surplus in respect of the Group and Galt sections of the Findel Group 
Pension Fund of which Studio Retail Group plc is the main sponsor. Further details can be found in note 14.

8 Debtors: amounts falling due within one year

Amounts due from subsidiary undertakings 
Trade debtors 
Other debtors 
Corporation tax 
Prepayments and accrued income 

2020 
£000 

10,080 
106 
982 
1,718 
1,122 

14,008 

2019 
£000

32,676
195
584
—
1,773

35,228

Loans between the Company and its trading subsidiaries are repayable on demand and attract interest at a rate of 4.6% per annum.

The application of IFRS 9 impairment requirements from 31 March 2018, results in no material additional impairment allowance.

9 Creditors: amounts falling due within one year

Bank loans and overdrafts 
Trade creditors 
Amounts due to subsidiary undertakings 
Lease liabilities 
Other creditors 
Corporation tax 
Accruals and deferred income 

2020 
£000 

19,889 
943 
16,959 
5,058 
871 
— 
1,534 

45,254 

2019 
£000

23,082
484
28,249
—
104
1,762
3,447

57,128

Loans between the Company and its trading subsidiaries are repayable on demand and attract interest at a rate of 4.6% per annum.

154

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
10 Creditors: amounts falling due after more than one year

Lease liabilities 
Bank loans 

The average interest rates paid on the bank loans were as follows 

2020 
£000 

34,557 
85,000 

119,557 
3.83%* 

2019 
£000

—
95,000

95,000
4.00%*

*   The average interest rates quoted in the current and prior period includes fees relating to the extension of the Company’s lending facilities (described in note 18 to the 

consolidated	financial	statements).	The	average	interest	rate	excluding	these	fees	was	3.41%	(2019:	3.68%).

11 Deferred tax

Recognised deferred tax

At 30 March 2018 
Recognised in other comprehensive income 
Charge recognised in the income statement 

At 29 March 2019 
Recognised in other comprehensive income 
Credit recognised in the income statement 
Effect	of	corporation	tax	rate	change	

At 27 March 2020 

At 27 March 2020
Deferred tax liabilities 

Deferred tax assets 

At 29 March 2019
Deferred tax liabilities 

Deferred tax assets 

Retirement 
benefit	
obligations	
£000 

Fixed 
asset	timing	
differences	
£000 

4,564 
(504) 
(630) 

3,430 
2,624 
371 
(738)	

5,687 

5,687 

— 

3,849 

(419) 

— 
— 
(7) 

(7) 
— 
— 
—	

(7) 

— 

(7) 

— 

(7) 

Total 
£000

4,564
(504)
(637)

3,423
2,624
371
(738)

5,680

5,687

(7)

3,849

(426)

The	deferred	tax	liability	in	respect	of	the	defined	benefit	pension	plan	surplus	has	been	calculated	using	the	prevailing	corporation	tax	
rate of 19% (2019: 35%).

Deferred tax liabilities are recognised in full. Recognition of deferred tax assets is based on management’s assumptions that it is probable 
that	the	Company	will	have	taxable	profits	against	which	the	unused	tax	losses	and	deductible	temporary	timing	differences	can	be	
utilised.	Generally,	in	determining	the	amounts	of	deferred	tax	assets	to	be	recognised,	management	uses	profitability	information	and	
forecasted operating results based on approved business plans.

In the current period, management has deemed it appropriate to recognise deferred tax assets of £282,000 in respect of the Galt section 
of	the	Findel	Group	pension	Fund,	which	is	in	a	deficit	position	(this	is	shown	net	of	the	deferred	tax	liability	in	respect	of	the	Group	
section	of	the	fund	which	is	in	a	surplus	position)	and	£7,000	in	respect	of	fixed	asset	timing	differences.	This	is	on	the	basis	that	current	
tax relief obtained on the payment of pension contributions and claiming of capital allowances can be surrendered to the Company’s 
subsidiaries via group relief.

The aggregate value of deferred tax assets which have not been recognised is £7,142,000 (2019: £6,391,000). These amounts primarily 
relate	to	carried	forward	tax	losses.	No	asset	has	been	recognised	in	respect	of	these	differences	because	there	is	insufficient	evidence	
that	the	Company	will	make	suitable	future	taxable	profits	against	which	these	assets	may	be	utilised.

A	UK	corporation	tax	rate	of	19%	(effective	1	April	2020)	was	substantively	enacted	on	17	March	2020,	reversing	the	previously	enacted	
reduction in the rate from 19% to 17%. This will increase the Company’s future current tax charge accordingly. The deferred tax assets and 
liabilities at 27 March 2020 have been calculated at 19% (2019: 17%).

Studio Retail Group plc Annual Report 2020

155

 
 
 
 
 
	
 
	
 
12 Other provisions

At 30 March 2018 
Utilised during the period 
Provision reversed during the period 
Unwind of discount 

At 29 March 2019 
Impact of IFRS 16 
Utilised during the period 

At 27 March 2020 

Analysed as:

Non-current 

Current 

Onerous leases 
£000

5,893
(624)
3,502
72

8,843
(8,301)
(350)

192

—

192

Onerous lease provisions
The onerous lease provision at 27 March 2020 relates to (non-rent related) unavoidable costs in respect of the unused areas of the 
Group’s	properties	at	Enfield	and	Hyde.	The	onerous	lease	provision	at	30	March	2019	was	reduced	by	£8.3m	(being	the	portion	of	the	
provision	related	to	rental	costs)	which	was	offset	against	the	right	of	use	asset	recognised	on	the	initial	adoption	of	IFRS	16.

13 Called-up share capital

The	Company	has	two	classes	of	ordinary	shares,	neither	of	which	carry	any	right	to	fixed	income.

Ordinary shares of 10p each

At the beginning of the period 

At the end of the period 

Convertible ordinary shares of 23.97p each

At the beginning of the period 

At the end of the period 

The following rights are attached to convertible shares:

2019 
Number of shares  Number of shares 

2020 

86,442,534 

86,442,534 

86,442,534 

86,442,534 

2019 
Number of shares  Number of shares 

2020 

166,878,704 

166,878,704 

166,878,704 

166,878,704 

2020 
£000 

8,644 

8,644 

2020 
£000 

40,000 

40,000 

2019 
£000

8,644

8,644

2019 
£000

40,000

40,000

• 

• 

• 

The shares may be converted into 8,343,935 ordinary shares at the option of the holders of the convertible share in the event that: 
(i) the Company’s volume weighted average ordinary share price rises above 479.4p for a period of one month during the period 
commencing	on	22	March	2013	and	ending	on	22	March	2021;	(ii)	an	offer	is	made	for	the	Company	that	is	declared	unconditional	
(regardless of the share performance of the Company).

The holders of the shares are entitled to attend but not vote at the general meetings (save in respect of any resolution relating to the 
convertible shares).

The shares may participate in dividends or other distributions declared in excess of 50% of the net income in a particular accounting 
reference period.

• 

The shares are freely transferable and the terms may be varied only with the approval of 85% of the convertible shareholders.

If the shares have not been converted by 22 March 2021 they will automatically convert into non-voting deferred shares. The Company 
will have the right to buy back such deferred shares for a nominal value at that time.

156

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14 Retirement benefits

Defined contribution pension scheme
The	Company	operates	a	defined	contribution	retirement	benefit	plan	for	all	qualifying	employees.	The	pension	cost	for	the	period	
represents contributions payable by the Company to the scheme and amounted to £207,000 (2019: £202,000).

There were no outstanding contributions payable to the scheme at 27 March 2020 (2019: £nil).

Defined benefit pension schemes
Studio	Retail	Group	plc	is	the	main	sponsor	of	two	sections	of	the	Findel	Group	Pension	Fund,	a	defined	benefit	pension	plan,	the	Group	
section and the Galt section. The other two sections are the Education section and the Philip and Tacey section. The combined scheme is 
administered by Barnet Waddingham LLP. Only the costs and liabilities associated with the Group section and Galt section of the Findel 
Group Pension Fund scheme relate to Studio Retail Group plc. There is no contractual agreement or stated policy for charging the net 
defined	benefit	cost	of	the	Group	and	Galt	sections	and	so	Studio	Retail	Group	plc	has	recognised	the	entire	net	benefit	cost	of	these	two	
sections	in	its	financial	statements.

Group Section
The	last	funding	valuation	of	the	Scheme	was	undertaken	at	5	April	2016	and	recorded	a	deficit	of	£4,937,000	in	respect	of	the	Group	
section.	The	Company	agreed	to	pay	deficit	reduction	contributions	of:	£615,000	p.a.	for	the	period	to	31	March	2019,	£1,230,000	p.a.	
between 31 March 2019 and 31 March 2023 and £615,000 between 1 April 2023 and 30 September 2023. The latest full actuarial valuation 
has been updated for IAS 19 purposes to 27 March 2020 by PricewaterhouseCoopers LLP (‘PwC’) using the assumptions detailed below.

Company	contributions	to	the	Group	section	for	the	upcoming	financial	year	are	expected	to	be	around	£1,230,000,	in	line	with	the	
current Schedule of Contributions.

Galt Section
The	last	funding	valuation	of	the	Scheme	was	undertaken	at	5	April	2016	and	recorded	a	deficit	of	£2,640,000	in	respect	of	the	Galt	
section.	The	Company	agreed	to	pay	deficit	reduction	contributions	of:	£280,000	p.a.	for	the	period	to	31	March	2019,	£560,000	p.a.	
between 31 March 2020 and 31 March 2023 and £280,000 between 1 April 2023 and 30 September 2023. The latest full actuarial valuation 
has been updated for IAS 19 purposes to 27 March 2020 by PwC using the assumptions detailed below.

Company	contributions	to	the	Galt	section	for	the	upcoming	financial	year	are	expected	to	be	around	£560,000,	in	line	with	the	current	
Schedule of Contributions.

The results of the IAS 19 valuation for both sections are summarised as follows:

Fair value of scheme assets 
Present value of funded obligations 

Surplus/(deficit)	in	the	scheme	

Group 
£000 

125,176 
(93,761) 

31,415 

2020 
Galt 
£000 

3,565 
(5,049) 

(1,484) 

Total 
£000 

128,741 
(98,810) 

29,931 

Group 
£000 

113,108 
(102,111) 

10,997 

2019 
Galt 
£000 

3,334 
(5,793) 

(2,459) 

Total 
£000

116,442
(107,904)

8,538

The weighted average duration of the Scheme’s IAS 19 liabilities is 16.0 years in respect of the Group section and 16.0 years in respect of 
the Galt section.

Plan assets

Plan assets comprise:
Equities 
Bonds 
Other 

Group 
£000 

33,704 
79,452 
12,020 

125,176 

2020 
Galt 
£000 

1,947 
366 
1,252 

3,565 

Total 
£000 

35,651 
79,818 
13,272 

Group 
£000 

40,117 
72,213 
778 

128,741 

113,108 

2019 
Galt 
£000 

3,086 
148 
100 

3,334 

Total 
£000

43,203
72,361
878

116,442

Studio Retail Group plc Annual Report 2020

157

 
 
 
 
 
 
 
 
 
 
 
 
 
14 Retirement benefits – continued

Movement in the present value of defined benefit obligations

Group 
£000 

At beginning of period 
Past service cost(1) 
Interest expense 
Effect	of	changes	in	demographic	assumptions	
Effect	of	changes	in	financial	assumptions	
Effect	of	experience	adjustments	
Benefits	paid	

(102,111) 
— 
(2,454) 
1,366 
3,562 
2,302 
3,574 

At end of period 

(93,761) 

Movement in the fair value of plan assets

At beginning of period 
Interest on assets 
Return on scheme assets – remeasurements 
Company contributions 
Benefits	paid	

At end of period 

Movement in the pension surplus/(deficit)

At beginning of period 
Past service cost(1) 
Net interest income/(cost) 
Remeasurements 
Company contributions 

At end of period 

Group 
£000 

113,108 
2,737 
11,726 
1,179 
(3,574) 

125,176 

Group 
£000 

10,997 
— 
283 
18,956 
1,179 

31,415 

Amounts recognised in the income statement

Past service cost(1) 
Net interest income/(cost) 

Group 
£000 

— 
283 

283 

Amounts recognised in other comprehensive income

Total Remeasurements 

Group 
£000 

18,956 

2020 

Galt 
£000 

(5,793) 
— 
(140) 
17 
238 
495 
134 

(5,049) 

2020 

Galt 
£000 

3,334 
86 
(258) 
537 
(134) 

3,565 

2020 

Galt 
£000 

(2,459) 
— 
(54) 
492 
537 

(1,484) 

2020 

Galt 
£000 

— 
(54) 

(54) 

2020 

Galt 
£000 

492 

Total 
£000 

(107,904) 
— 
(2,594) 
1,383 
3,800 
2,797 
3,708 

Group 
£000 

(98,781) 
(1,660) 
(2,575) 
913 
(4,164) 
(269) 
4,425 

(98,810) 

(102,111) 

Total 
£000 

116,442 
2,823 
11,468 
1,716 
(3,708) 

128,741 

Total 
£000 

8,538 
— 
229 
19,448 
1,716 

29,931 

Total 
£000 

— 
229 

229 

Total 
£000 

19,448 

Group 
£000 

111,822 
2,908 
2,177 
626 
(4,425) 

113,108 

Group 
£000 

13,041 
(1,660) 
333 
(1,343) 
626 

10,997 

Group 
£000 

(1,660) 
333 

(1,327) 

Group 
£000 

(1,343) 

2019

Galt 
£000 

(5,417) 
(90) 
(143) 
50 
(228) 
(96) 
131 

(5,793) 

2019

Galt 
£000 

3,028 
82 
76 
279 
(131) 

3,334 

2019

Galt 
£000 

(2,389) 
(90) 
(61) 
(198) 
279 

(2,459) 

2019

Galt 
£000 

(90) 
(61) 

(151) 

2019

Galt 
£000 

(198) 

Total 
£000

(104,198)
(1,750)
(2,718)
963
(4,392)
(365)
4,556

(107,904)

Total 
£000

114,850
2,990
2,253
905
(4,556)

116,442

Total 
£000

10,652
(1,750)
272
(1,541)
905

8,538

Total 
£000

(1,750)
272

(1,478)

Total 
£000

(1,541)

1. 

In	October	2018,	the	High	Court	handed	down	a	judgement	involving	the	Lloyds	Banking	Group’s	defined	benefit	pension	schemes.	The	judgement	concluded	
that	the	schemes	should	be	amended	to	equalise	pension	benefits	for	men	and	women	in	relation	to	guaranteed	minimum	pension	(“GMP”)	benefits.	The	issues	
determined	by	the	judgement	arise	in	relation	to	many	other	defined	benefit	pension	schemes,	including	the	Findel	Group	Pension	Fund.	After	discussion	with	
the trustees, actuaries and legal advisors of our fund, a past service cost of £1,750,000 has been recognised, increasing the total scheme liabilities to address this 
historical issue.

158

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14 Retirement benefits – continued

Actuarial Assumptions – Group and Galt sections
The following are the principal actuarial assumptions at the reporting date:

Financial Assumptions
Discount rate for scheme liabilities 
RPI	Price	Inflation	
CPI	Price	Inflation	
Rate	of	increase	to	pensions	in	payment	in	line	with	RPI	inflation	(up	to	5%	per	annum)	
Rate	of	increase	to	pensions	in	payment	in	line	with	CPI	inflation	(up	to	5%	per	annum)	
Rate of increase to deferred pensions 
Post retirement mortality (in years)
Current pensioners at 65 – male 
Current pensioners at 65 – female 
Future pensioners at 45 – male 
Future pensioners at 45 – female 

Demographic Assumptions
Cash Commutation (members taking cash lump sum) 
Proportion of members that are married at retirement 
Proportion of members taking TPIE option* 
Age at which members are assumed to take TPIE option* 

2020 

2019

2.50% 
2.75% 
1.85% 
2.75% 
1.90% 
1.85% 

86.5 yrs 
88.3 yrs 
87.8 yrs 
89.7 yrs 

60% 
70% 
15% 
61.0 yrs 

2.45%
3.30%
2.30%
3.20%
2.30%
2.30%

87.0 yrs
89.0 yrs
88.3 yrs
90.5 yrs

80%
75%
15%
61.0 yrs

Assumptions regarding post retirement mortality are based on published statistics and mortality tables – 113% S3NMA/124% S3NFA – CMI 
2019 1.25% p.a. (2019: S2NXA – CMI 2018 1.25% p.a.)

*   The Scheme has an embedded option at retirement for members to take TPIE (Total Pension Increase Exchange), following bulk exercises carried out in late 2014 and 
early 2015. Since this option is a formalised ongoing process, allowance has been made for this in calculating the IAS 19 liability. A 15% take up at an average age of 
61.0 years has been assumed, based upon take up rates seen to date.

Sensitivities
The sensitivities regarding the principal assumptions used to measure the scheme liabilities are set out below:

Group section

Assumption 

Discount rate 
Inflation	
Salary increases 
Longevity 

Galt section

Assumption 

Discount rate 
Inflation	
Salary increase 
Longevity 

Change in assumption 

If assumption increases 

If assumption decreases

Impact on scheme liabilities

0.50% 
0.50%	
0.50% 
1 year 

Decrease by 7.3% 
Increase	by	3.2%	
No change 
Increase by 4.5% 

Increase by 8.3%
Decrease	by	3.0%
No change
Decrease by 4.3%

Change in assumption 

If assumption increases 

If assumption decreases

Impact on scheme liabilities

0.50% 
0.50%	
0.50% 
1 year 

Decrease by 7.2% 
Increase	by	3.5%	
No change 
Increase by 3.8% 

Increase by 8.0%
Decrease	by	3.7%
No change
Decrease by 3.7%

The above sensitivities are approximate and show the likely increase to each section’s liabilities under IAS 19 if an assumption is adjusted 
whilst all other assumptions remain the same. The sensitivities are for illustration purposes only and do not necessarily represent the 
directors’ view of the expected changes to the assumptions in the future.

Studio Retail Group plc Annual Report 2020

159

 
 
 
 
 
14 Retirement benefits – continued

Risks

Investment risk
Allowance is made in the assumptions for the expected long-term performance of asset classes such as equities. There is a risk that 
these returns will not be achieved in practice, which would result in an increase in the Scheme’s liabilities and further contributions being 
required. Further, the value of the Scheme’s assets may not move in line with the Scheme’s liabilities – either because the Scheme invests 
in volatile assets whose value might fall, or because the value of the liabilities has increased due to falling interest rates and the assets are 
not	of	sufficient	duration	to	keep	up	(or	a	combination	of	these).

Inflation
In	projecting	the	expected	future	benefit	payments,	assumptions	are	made	regarding	future	price	inflation.	There	is	a	risk	that	the	actual	
rate	of	inflation	will	be	higher	than	assumed	which	will	increase	the	cost	of	providing	the	benefits	and	thus	the	liability.	This	would	result	
in additional contributions being required and a deterioration in the solvency position unless investment returns are similarly higher than 
expected.

Mortality
It is not possible to predict with any certainty how long members of the Scheme will live, and if members live longer than expected, 
additional contributions will be required and the Scheme’s solvency position will deteriorate.

Managing risk
To manage the risks of the Scheme, TPIE exercises were carried out during 2015 and 2016, which resulted in a number of members 
transferring out of the Scheme. The TPIE option has now been embedded within the scheme.

IFRIC 14
IFRIC 14 is an interpretation relating to IAS 19 that covers whether pension scheme surpluses can be recognised on the balance sheet. 
Based on the circumstances of the Fund and in line with the prior period, management do not believe that IFRIC 14 impacts the IAS 
19 results since the Company has a right to a refund of surplus assets at some point in the future, and as such have not made any 
adjustments to the results.

The	following	table	shows	the	expected	future	benefit	payments	for	the	Group	and	Galt	sections	of	the	Findel	Group	Pension	Fund:

Findel	Group	Pension	Fund	(expected	future	benefit	payments)	

2020 – 2029 
2030 – 2039 
2040 – 2049 
2050 – 2059 
2060 – 2069 
2070 – 2079 
2080 – 2089 
2090 – 2099 
After 2099 

Total 

Group 
£000	

34,954 
42,481 
36,145 
21,349 
4,992 
308 
3 
— 
— 

140,232 

Galt 
£000

1,792
2,453
2,026
968
180
6
—
—
—

7,425

160

Studio Retail Group plc Annual Report 2020

Notes to the Company Financial Statements 
Registered	Office:

Studio Retail Group plc 
Church Bridge House 
Henry Street 
Accrington 
BB5 4EE

T  +44 (0)161 303 3465 
F  +44 (0)161 367 2139

www.studioretail.group